EA Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Online Play (45%)
• Sign in (43%)
• Matchmaking (6%)
• Game Crash (6%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Cambrils	Sign in	22 hours ago
Alameda	Online Play	5 days ago
New Iberia	Online Play	6 days ago
Gänserndorf	Online Play	6 days ago
Beverley	Online Play	13 days ago
Matino	Matchmaking	14 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  HelpForEAHelp (@HelpForEAHelp) reported 4 minutes ago

  @thesmithied @WeaverImBMW4er It is a bug that got exploited, same as the win glitch. I know that @EAHelp won’t do anything but at the end of the day principle is the same, a big being exploited

• 
  wh ღ (@wxhongg) reported 6 minutes ago

  @EAHelp Yes, you choose the map rotation when creating the experience. A single restart to the server doesn't guarentee a fix, may need multiple sometimes.

• 
  Crow (@ThomasStonejr2) reported 10 minutes ago

  @BattlefieldComm @Battlefield @EAHelp This was on the map Caspian Border also had this problem on Noshahr Canals

• 
  Elias (@Elias0201) reported 15 minutes ago

  @EAHelp @MaddenNFLDirect my madden team of the week 11 2nd challenge has been locked out and it won’t let me play it since yesterday saying servers issue…I can’t get my free 90 ncat because of it

• 
  Starboy Alex🇯🇲🇯🇲🇯🇲 (@starboy_alex) reported 15 minutes ago

  @EAHelp @EAFIFADirect @EASPORTSFIFA Black Friday promo how many cards in packs and yet it still a problem to get the ******* cards why? How much sbc yet none, I even open packs with coins from my account and still gets garbage! This game is such a SCAM!

• 
  Carl Wilton (@Wilt1c) reported 16 minutes ago

  @EAHelp It’s also very disappointing that such a global company has such little resource to help and support players who experience issues with the game. Is there a formal complaints procedure?

• 
  Simon Tyrrell (@Simontyrrell84) reported 21 minutes ago

  @EAHelp you email inbox is full can you please empty it so i can continue with the issue I’ve continued to have the past 9 days and still hasn’t been sorted with TSTO

• 
  Carl Wilton (@Wilt1c) reported 21 minutes ago

  @EAHelp It took 6 hours for you to get back to me and with nothing useful that supports fixing the problem. I missing out on coins, player rewards and packs. This isn’t the overall gaming experience i would have foreseen when purchasing the game.

• 
  The Clock End Mug (@basile1976) reported 24 minutes ago

  @EAHelp Hi sorry it's okay i managed to fix it 👍🏼

• 
  Brad (@Sensfan705) reported 25 minutes ago

  @EAHelp I checked out the link you attached it it's for online issues ... My issues are stem from offline play ...no .after which offline mode choose seems like every game gets stuck at "syncing" ..the game doesn't freeze , I can access the game menu .I just can't continue with the gam

• 
  Jack (@_JackCharnley) reported 26 minutes ago

  @EAHelp Yes, it is saying there is an error when communicating and closes ultimate team

• 
  joran blok (@JoranBlok) reported 26 minutes ago

  Dear @EAHelp i installed f1 2021 yesterday but it says i need an update but the update is not available right now. Error code says server is under maintenance? Please help..

• 
  Nate Wheatley (@SuperSparkyNate) reported 27 minutes ago

  @EAHelp I've been trying to login to my POGO account for months and I don't receive a password reset email when I request one. I have checked my SPAM and JUNK folders. Nothing anywhere. Help!

• 
  ahmed (@A_saud_77) reported 31 minutes ago

  @EAHelp I’m so sad EA for my issues , but I’m still one of the bigger fans of your games 🥲

• 
  🇮🇹🇮🇹 (@ActiveQm) reported 32 minutes ago

  @EAHelp @EASPORTSFIFA honestly fifa 22 isn’t enjoyable with this like , wtaf my wifi is perfectly fine when i can run battlefield 2042 with no bother but fifa can bearly fkn run one game , iv sat and lost upwards of like 10 games because of this on *** rivals #FIFA22 fix it plz

• 
  7️⃣2️⃣2️⃣ BASIL 🌪️ (@Baztoon101) reported 35 minutes ago

  @EAHelp Please just fix it as it's becoming unplayable

• 
  4-0 ballgame (@DeezMUTs6) reported 36 minutes ago

  @EAHelp @Codemasters @Formula1game Why haven’t you fixed or addressed Madden franchise? If it was MUT that had issues you’d shut the whole game down. Do something. Ridiculous.

• 
  Tom Frary (@TomFrary5) reported 36 minutes ago

  @EAHelp Hi, no im still getting the same problem, anymore advice?

• 
  Warren hammon (@WarrenHammon) reported 37 minutes ago

  @EAHelp when will they fix the load persistence code 15:-7A because i really want to play the game when im on old generation we shouldn’t have this error

• 
  Pain (@lmfaodontmatter) reported 38 minutes ago

  @EAHelp I would appreciate if I got some help on this issue please!

• 
  ardad.006 (@006Ardad) reported 38 minutes ago

  @EAHelp Can you send dm because i can t find my problem

• 
  Chris Yarbrough (@cmyarbrough86) reported 39 minutes ago

  @EAHelp I am unable to login to #MaddenMobile on my iPhone 12 Pro. I have updated the game to the latest version and removed-reinstalled. When I try to login with Facebook it tells me the login failed. Every time.

• 
  Mike (@lfcfutman) reported 40 minutes ago

  @EAHelp @KingTree_3 Any chance I can send a dm? Have an issue with fut and sick of being ignored..

• 
  John_Wick4U Gaming (@JohnWick4u) reported 41 minutes ago

  @BattlefieldComm @Battlefield @EAHelp Hi, you need to fix the "Takedown" movement on BF2042. Is Bugged, after I do a takedown my player can't move left/Right, aiming, shooting, etc.. My system is PS4, I don't know if other systems are with the same problem as us " PS4". Can you please fix this issue.. Thanks.

• 
  Matt G (@Icematt12) reported 41 minutes ago

  @EAHelp I redeemed the code for the 2042 beta but don't have access to any of the items like Irish suit and charms. What can I do to fix this? I'm on PS5.

• 
  Artur D (@archie333333) reported 44 minutes ago

  @EASPORTSFIFA @EAHelp Time to ban them cheaters in FUT Friendlies who score a goal and then glitch the game to gain a win. I've been given loss after NOT leaving the game. I'm in for goals not wins right now so I want to play. Please fix and ban.

• 
  Oliver Deyes (@DeyesOliver) reported 46 minutes ago

  @EAHelp Yeah I still didn’t receive my rewards for the objectives and can’t complete the daily login 3 SBC as it’s been taken out

• 
  Daniele Greco (@Danielgrec_) reported 50 minutes ago

  @EAHelp can you please help me? I need to clear my friend list cause Ea Desktop isn't capable to load it, it gives me an error

• 
  WFTFanatics (@FanaticsWft) reported 53 minutes ago

  @EAHelp why hasn’t an announcement been made in regards to the issue with franchise mode reverting back to draft screen and not allowing you to advance ? This **** is ridiculous

• 
  CipherGG (@sweatywraith727) reported 55 minutes ago

  Rubberbanding has been an issue from s0 and still is,ive been grinding apex too much,have wasted 8 hrs a day on apex and rubberbanding is making me leave this game im done,i had to get masters but rubberbanding,reported this b4 and got Ea fixes which didnt work @PlayApex @EAHelp