EA Games status: server issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Problems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
- Online Play (35%)
- Sign in (30%)
- Matchmaking (15%)
- Glitches (15%)
- Hacking / Cheating (3%)
- Game Crash (2%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
|
|
Online Play | 1 day ago |
|
|
Online Play | 2 days ago |
|
|
Sign in | 2 days ago |
|
|
Glitches | 3 days ago |
|
|
Online Play | 3 days ago |
|
|
Matchmaking | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
-
B-L-M, Free Palestine, Anthony is a bully (@advancedstats23) reportedDo you guys plan to fix ea servers within the next year @EAHelp
-
İncelikli Hayta (@innceliklihayta) reported@EAHelp I've been trying to get support for my missing FC26 Icon Edition content for a week. Your staff is being rude, insulting, and closing chats on me without solving anything. I paid for a service I cannot access, and no one cares. #EAHelp #FC26 #EpicGames
-
Just-Ice (@lordairo) reported@EAHelp You guys need to fix the bug on FC 26. I don't understand how one would be winning comfortably in an online game, and once the opponent abruptly cancels the game, the win would not be recorded. That is frustrating.
-
WolfpackCasey (@WolfpackCasey) reported@eahelp Your email code system is a joke. And I have been waiting 20min for chat specialist. Do better! would like to be able to sign in to my account.
-
Rasir (@Rasirdaking) reported@EASPORTS_MUT Bought the premium pass and ea not giving me rewards plz fix this @EAHelp
-
G B (@GBMEIBG) reported@EASFCDirect @EASPORTSFC I would like a refund. You have been contacted several times for technical issues regarding your game and have done nothing. Furthermore, you removed the @EAhelp account that is still referred to in your bio.
-
Callam Bennett (@_callambennett) reported@elif__cemil @EAHelp It’s more the fact EA are refusing to do bits on their end despite a formal email request from Microsoft. I don’t know how to resolve this issue without EA doing their part
-
cslmae (@Babsy_T) reported@EAHelp Hi I brought some lp on the Sims Freeplay and it says there's been error in my wifi connection but the my money's already been deducted in my wallet. But the ko and social life is still zero. What do you think is the problem? My money is already gone, but what I bought is nothere
-
Supermanzback (@Supermanzback) reported@EAHelp i'm pretty sure this has happened to other people, but can we not even play a h2h or draft event? I try to play the service boot me and I get a loss how is that fair
-
R Zen (@RZen91006429) reported@EAHelp You need to Rename MUT into Crash. Because Crash is all it does! Take some of those Billions of Dollars a buy a few servers! Your CEO should be Fired!
-
Shawn ****** (@ShawnSanger1575) reported@EAHelp there is a lot of lagging in the H2H Match system as if I play with higher ovr or even play H2H with extremely good network it still lags a lot
-
Mino Gaming (@Minarchick42) reported@EAHelp @Battlefield @EAPlaytesting I got the link to join BF Labs but the Playtesting site is down and won't open the sign in page. I only have another day to sign in PLEASE HELP!!!
-
Brandon®🤒💧 (@B_LxckedN) reported@EAHelp @MaddenNFLDirect Bought the season pass from the store and didn’t give it then bought it again and it took a total of 3000 points . Plz fix
-
Kِ (@slo0nby) reported@EAHelp Hi, I’m experiencing high ping (98ms) in FC26 Champions. My internet is 546Mbps and I tested on both home network and 5G hotspot with same result. The issue started recently, ping was 30ms before. Please investigate Middle East servers.”
-
Pedro Soares Batista (@PedroSoare38) reported@EAHelp @EASPORTSFC This is unacceptable. My account was hacked, password/2FA changed (Case #243136005). Your own support CONFIRMED the hack/unrecognized IPs this morning. Now your ToS team lies saying "no signs of compromise". I spent €100. Fix this!
-
Wayne Dannatt (@wadannatt) reported@EA @EASPORTS @EAHelp it's not a good look when you're allowing cheaters to do what they like in #EASPORTSPGATOUR This weeks Online Tournament at Augusta National shows who's cheating and who isn't Scores of -23, -22, -21, & -20 are impossible because of how broken putting is!
-
ehh (@rjnewt1994) reportedWay to show the people(your customer base) that you don’t care about them. Servers have been garbage for weeks and you’ve done nothing to fix it. Ignoring each and every one of our concerns. Sitting in silence collecting money for services you can’t provide @EAMaddenNFL @EAHelp
-
Fuduli (@Fuduli10) reported@FUT_Accountant @EAHelp @EASPORTSFC My account is blocked for over a week due to a stuck Evolution item in unassigned. I cannot access packs or use purchased FC Points. Support confirmed but no fix yet. This needs urgent manual intervention.
-
The TnT Gaming Channel (@MrTally0002) reported@EAHelp we have a serious problem. I bought apex packs and have been receiving multiple items I already owned. I would either like a refund or something. I've sent emails, I've done everything possible and still ignored. Im not some little kid you can push around.
-
Yusuf Acay (@yusufjr2727) reportedI've been trying to access the game since 7 PM, but coincidentally, it keeps saying it's inaccessible. Why is this happening? Please fix it. @EAHelp
-
Montcastle (@Montcastle94985) reportedI was actually having fun in Madden 26 Superstar mode. But now I cant play due to Error (512). Why force us to be online to play Superstar in the first place? @EAHelp
-
长川 (@nfkqOo0Lqe6485) reported@EAHelp @EAHelp Please help me deal with the account problem. I have sent you a private message.
-
Aidan (@oglea071) reported@EASPORTS_MUT @EAMaddenNFL @EAHelp fix your ******* servers
-
arthur pierce (@artmanp46) reported@EAHelp Fix the damn game. Its unplayable
-
Bruno Godinho (@FlaNacao2019) reported@EAHelp @easportsfcbr/ Severe Input Delay & Lag After Title Update 1.5.3 (07/04/26) - PC Since the Title Update 1.5.3 released yesterday (April 7th), the game has become almost unplayable online for many PC players. Problem: Heavy input delay (3-10+ seconds) Slow motion gameplay
-
BeastAyushPlayzz (@AyushmanBoss12) reported@EASFCMOBILE @EASFCMobile @EAHelp Many players didn't receive the 200 Draft Vouchers after completing the Heroism Chapter due to a glitch. Others got extra rewards, so it's unfair. Please check and provide compensation to affected players. #FCMobile #FixTheGlitch
-
Joshua (@Joshualsgr) reported@EAHelp fix your ******* menus EA they are the worst I’ve seen. It’s beeen like this for two weeks. Fix your menus. I get backed out all the time.
-
abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported@EA @EAHelp @EAHelp I have a problem with Ultimate Team on PS5. I can't connect for 2 days. I tried restarting the game, checking internet, and reinstalling, but nothing works. Please help me fix this issue.
-
Juan Daniel Padilla (@padillajuand) reported@EASFCDirect It’s been almost a week since the Asia & Oceania objectives dropped broken in #FC26 and we STILL don’t have our missing rewards. Can we get an actual update? @EASFCDirect @EAHelp We can’t even finish the other objectives without cards like Cahill! 🤬📉 #UltimateTeam
-
Saud1 🇸🇦 (@SaudxON1) reported@EAHelp High ping issue in FC 26. My normal ping is <10ms , but now it’s constantly 100ms+. Only happens in FC 26, all other games are fine. Likely server routing or matchmaking issue (connected to distant server). Please investigate and fix. Platform: PS5 Region: Saudi Arabia