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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Sign in (47%)
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Online Play (31%)
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Matchmaking (13%)
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Glitches (5%)
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Game Crash (4%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Gudivāda |
Sign in | |
 San Antonio |
Online Play | |
 Bari |
Matchmaking | |
 Madrid |
Matchmaking | |
| Salem |
Online Play | |
| Grumo Appula |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Corey Gallion
(@Creole_Boi_98) reported
@EAHelp I am trying to get on Madden and every time I get on it I have to hit the sign in button 30,000 times before I can play and it’s not my internet because it works perfectly fine on my other games so can y’all fix this so I can play the game?
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iceymadden
(@JakeTor82690798) reported
@EAHelp hey my ultimate team says our service can not process your request at this time please try again later on madden 23 and this has been happening for 2 weeks! And all I wanna do is play some ultimate team please help me out
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iceymadden
(@JakeTor82690798) reported
@EAHelp hey my mut is not working what should I do?
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SunsChargersFan|🇨🇱☀️⚡
(@sunschargerfan) reported
@in_vsa @EAHelp Same problem @EASPORTS_MUT
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SunsChargersFan|🇨🇱☀️⚡
(@sunschargerfan) reported
@ReeceHillMusic @MaddenNFLDirect @EAHelp Same problem
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III. Karol
(@FeritKarol) reported
@EAHelp @mxltinfinityx I can give you my order number. Can't you help him? Can you explain why I can't log into my account? Many people are having the same problem. Do you have an explanation or support? People pay for this game but we can't play it. You are not helping. What's going on?
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III. Karol
(@FeritKarol) reported
@EAHelp @mxltinfinityx You sell the best games in the world, but we can't play because of you. Direct me to someone who can solve my problem immediately. Please justify the payment you received. I feel scammed.
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I'm me
(@avalancherider) reported
@EAMaddenNFL @KingHenry_2 @EAHelp when I ask for a refund for this broken *** game
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Reece Hill
(@ReeceHillMusic) reported
@MaddenNFLDirect @EAHelp I purchased Madden 23 yesterday and have not been able to access field pass at all. Along with that, my ultimate team stats don’t appear to be tracking. Can someone from your team please contact me about how to get this issue fixed?
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🤞🏽
(@ChiefsKngPride) reported
@EAHelp @EAHelp you guys didn’t fix a single issue
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III. Karol
(@FeritKarol) reported
@EAHelp @POOFdergomyroof Can't you notify a colleague who is interested in this issue so they can fix the problem immediately? #fifa23 #ea
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Sanvish 💫🐍
(@swerving41) reported
@EAHelp iam now tweeting you guys for a 2nd time. i got transfer banned and i think it happened after a login of without my knowledge.
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Noah Davies
(@NoahBoa1223) reported
@EAHelp Just in ranked quick play I get DCd for server error and it gives me losses
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☠️ Theokales__ ☠️
(@Theokales) reported
@EAHelp I just bought the game Fifa 23. Both from Steam and Epic Games. But it always gives fault while loading Anti Cheat. Failure During Update Process. What should i do ? Could you please help me to solve this problem ?
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Cam.cart14
(@Cameron05563506) reported
@MoKnowsBall2023 @MaddenNFLDirect @EAHelp Yea I have the same issue, i feel like we won’t get a make right sense we got into MUT, Just can’t play online. EA will scum us over
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XiaoXiao
(@XiaoXia83823145) reported
@EAHelp Can you fix the login problem? You have to change your password every time you start. Are your programmers stupid?
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Omkar shinde
(@Omkarsh86705098) reported
@v_k_senthil @EAFIFAMOBILE @EAHelp No bro, i don't think they will fix it
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III. Karol
(@FeritKarol) reported
@EAHelp @mxltinfinityx Direct me to someone who can solve my problem immediately. Please return the payment you received. I feel scammed.
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Dlg Cml
(@CmlDlg044) reported
@LeeperAllan @MaddenNFLDirect @EAHelp They might as well be ignoring us as well cause I don't think the fix worked for anyone
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I'm me
(@avalancherider) reported
@EAMaddenNFL @KingHenry_2 Y @EAHelp when I ask for a refund for this broken *** game
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Manzoor Khan
(@manzoor74) reported
@EAHelp Hi Team , i have bought 28days fifa points pass , however i didn't get the pass and money got deducted from my card.I have already reported the issue from in game customer support but no reply yet.Kindly help
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III. Karol
(@FeritKarol) reported
@EAHelp @MWCaPo I have the same problem, please help. The session has closed by itself and I cannot access my account. I think you can help faster if I share the order number. I can send by message. I need the product code. I have the same problem, please help. The session has closed by itself +
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III. Karol
(@FeritKarol) reported
@EAHelp @Gvnn_Sclr Can't you notify a colleague who is interested in this issue so they can fix the problem immediately? #fifa23 #ea
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Alexis José
(@AlexisJ95536227) reported
@EAHelp hello my problem this fifa mobile sell the card and no receive money. Thanks
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III. Karol
(@FeritKarol) reported
@EAHelp @krauzuzAsiimov Many people are having the same problem. Do you have an explanation or support? People pay for this game but we can't play it. You are not helping.What's going on?Why do I have to work so hard to play a game I paid for? Why are you here if you can't even help with a product code?
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Charlieeeee❤️
(@Vivid_Voltage04) reported
@EAHelp hey! I have an account that I no longer have access to the email I used at the time ( I do remember my login) any chance this could be changed as it’s linked me my PlayStation account.
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🌷🧚🏻♀️
(@beautecyka) reported
@EAHelp FIX YOUR LOGIN ISSUES, i cant log in even change my password PLEASEE
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noa🏴☠️✨
(@mxltinfinityx) reported
@EAHelp Sorry for not getting back to you! I've fixed my issue by now
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III. Karol
(@FeritKarol) reported
@EAHelp @Christi55821652 Can't you notify a colleague who is interested in this issue so they can fix the problem immediately? #fifa23 #ea
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Milton C. Brown Jr.
(@twomill77) reported
@EAHelp I tried the troubleshooting steps, it didn’t work. It still has the SSL error code. Can you please help me resolve the SSL error code connection issues and fix them, it is frustrating to spend money on a product that don’t work. If not, I want a refund