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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Sign in (47%)
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Online Play (29%)
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Game Crash (12%)
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Matchmaking (6%)
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Glitches (4%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rully |
Online Play | |
 Selby |
Online Play | |
 Bari |
Sign in | |
| Paris |
Matchmaking | |
 Hamburg |
Sign in | |
| Parchim |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Khaleesi
(@KGIRLGrounds) reported
Is it a shocker @TheSims still didn’t fix the game, no. @EAHelp
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CreatorCasual
(@Creator_Casual) reported
@BattlefieldComm @Battlefield @EAHelp Please address the easy-anti cheat error. I would love to finish a game :(
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Fokai
(@Fokai67one) reported
Servers down again. Good night @EAMaddenNFL @EAHelp #neveragain
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Erick Jones
(@EasyE0311) reported
@EAHelp why do I always seem to be getting logged out of EA during online head to head and in face of the franchise? Is this a ps5 issue or just my issue please help!!
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Kyle Stewart
(@Internat_KoV) reported
@EAHelp My Headliners and Competitive field pass for Madden 23 is not working correctly. Objectives are not getting refreshed and also still not getting CP and rewards.
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19
(@plokijnets16) reported
@Stijn96326296 @EAHelp Hi Account being disabled is usually as a result of violating terms and conditions but if you think you’ve not broken any rule and was banned by mistake, send an inbox to (tech_crakk) on Instagram for quick review and assistance.
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Big Nitty
(@NittybandsBig) reported
@EAHelp y’all love robbing folks!!! Why y’all put a broken game out after first season in face of franchise mode you resign to team game has error
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william
(@Guz3630My) reported
@JeremiahThePr10 @EASPORTS_MUT @EAHelp Yeah am missing over 125exp and whole lot of other things. I made the super bowl and won in 1v1 pro and 3v3 all star I never got the coins from them please fix this fast! Am lv 15 in the New comp pass 2 more till the CB
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Steven Cooley
(@Cooltwou76) reported
@ZachLoko @MaddenNFLDirect @EAHelp I am having this problem and I can’t see objectives and I am stuck at level 3
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Bryan Smith
(@b_rysmitty86) reported
Hey @EAHelp I haven’t received ANY of my rewards for week 2 Competitive Field Pass on Madden 23; on the ps4. No coins, no XP, no packs, nothing. I wanted to wait a moment to be sure. I hoped it would fix itself but no. Lvl 8 now and I’m owed rewards.
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garrett mueller
(@garrettmuelle13) reported
@MaddenNFLDirect @EAHelp Any one else having problems with their Xbox x shutting off mid game? Pretty sure it’s a madden thing but didn’t want to be the only one
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Kyle Mulligan
(@VileLabyrinth) reported
@That1Dude2020 @EAHelp i’m still getting this error or the -unknown login error.- can’t get into mut, either.
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🥸Zach
(@ZachLoko) reported
@EAHelp But thanks for reaching out Jeff from @EAHelp ... really appreciate ya. I don't know what to tell you all anymore, it's been the same problem for 9 days now
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steven cameron
(@bigcamcam2000) reported
@EAHelp my NCAA2014 says my account has been disabled, please help me fix this.
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Denver Layne
(@LayneDenver84) reported
@EASPORTS_MUT @EAHelp @MaddenNFLDirect im at level 8 of the competetive pass and i havent gotten a single reward for any of them im not upset if my rewards come eventually soon. Please tell me you are trying to fix this problem i know you guys are working hard but its frustrating
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Dallas_Asassin Dallas_Asassin
(@AsassinDallas) reported
@PlayApex @EAHelp come on guys it’s been a week since I haven’t played! Deleted and re installed, starts working perfectly for 4 games. Then back to backthe lagging out. Getting abandoned penalties for not being able to connect to server. Come on guys help me out here!
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Best Kenny of Earth!
(@KENJEEZY85) reported
@MaddenNFLDirect @EAHelp This really is a trash franchise. Sub par game play sub par service sub par support. The only your good at is taking money. This piece of trash game should be free. Make your money off your trash packs. You dont even produce an actual game anymore. You should all be fired.
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playboi 🤙🏾
(@playboi_foolio) reported
@EAHelp Madden 23 still having issues with trades this is ridiculous
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DeeMoney 🌏💨💰
(@deemoneyrealist) reported
@MaddenNFLDirect @EAHelp Bruh you telling 24+ hours later yall just now finding the problem wow
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Joshua
(@JNeely30) reported
@EAHelp @MaddenNFLDirect I cannot log into the game since downloading the full digital version. Please fix or I just delete and get a refund. It’s been since launch!!!!!
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Wilson Yusuf
(@yusuf_bluez) reported
@bigcamcam2000 @EAHelp Why not try #CYBERNETIC01 on Instagram they can fix issues like that.
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Dave DeBusschere Fan Account
(@DebusschereFan) reported
@EAHelp Maybe because you guys hire chimpanzees as workers. Hire kids straight out of preschool. The madden head quarters must be a ******* kids playground with how long is takes for y’all to fix any of the problems wrong with the game. Unbelievable billion dollar company do better bozos
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Wilson Yusuf
(@yusuf_bluez) reported
@TomgirlB @TheSims @EAHelp Why not try #CYBERNETIC01 on Instagram they can fix issues like that.
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@Gametime436
(@Gametime436) reported
@EAHelp 8 days in and I still can’t play ultimate team your team says no fix
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Denver Layne
(@LayneDenver84) reported
@EAHelp Yes competitive pass is broken its not giving me my rewards, no xp, no coins, no packs. Hope they will come eventually?? As long as they come at some point soon thats fine
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pokesofi
(@pokesofi1) reported
@garrettmuelle13 @MaddenNFLDirect @EAHelp Anyone else having the issue where all of their car tires go flat when they play Madden? Wanna make sure it’s not just me but pretty sure it’s a madden thing haha
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📿HeavensDemon👹😇
(@DNeath) reported
@EAHelp @EASPORTS_MUT Competive Field Pass not giving rewards when leveling up. PLZ FIX THIS! No point in playing if can't get rewards smh!!
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elva hancock
(@hancock_elva33) reported
@EAHelp so my new problem is its not letting me save any progress when I get out of my game , it restarts the first day of my sim coming in the game and loses all of her progress of learning and gaining skills , any help and I would be so grateful
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Trevor Tufano
(@trevor_tufano) reported
@KevinTa85945147 @EAHelp Just seems like one of many problems my guy
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Gimmy Cat
(@cat_gimmy) reported
@EAHelp can you please fix the competitive pass it's been broke since it came out