EA Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Online Play (46%)
• Sign in (20%)
• Matchmaking (19%)
• Glitches (11%)
• Hacking / Cheating (2%)
• Game Crash (2%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Saint-Brevin-les-Pins	Online Play	7 hours ago
Lakeville	Matchmaking	20 hours ago
Veendam	Online Play	2 days ago
Guayaquil	Online Play	2 days ago
Milan	Sign in	10 days ago
Paris	Sign in	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Eda Abacı 🌸 (@edanrabaci) reported 6 minutes ago

  @mc021990 @EAHelp Same trouble Myles_Nerd1 on X handled it fast.

• 
  matt olpin (@MattOlpin) reported 6 minutes ago

  @EAHelp Hi, I’m reaching out regarding an ongoing issue on EA Sports FC 26 that has not been resolved through troubleshooting. I was previously given Case ID #241739143 and advised to follow up. I am consistently experiencing the following errors every time I attempt to play Clubs: •“The season pass is currently unavailable and you will not be able to earn progression towards your season pass.” •“Unable to connect to the EA servers. Please check your internet connection and try again.” Important details: •Platform: Xbox Series S •NAT Type: Open •Ping: 40–47 ms •Ultimate Team works normally •Issue only affects Clubs and Season Pass Troubleshooting already completed: •Restarted console and network •Cleared MAC address •Reinstalled the game •Tested multiple networks (including hotspot) •Disabled VPN (Verizon Secure Wi-Fi) This issue is consistent on every attempt (not intermittent) and appears to be server-side or account-related rather than a connection issue. Can you please escalate this case or confirm if this is a known issue affecting Clubs/Season Pass? I can provide screenshots or additional details if needed. Thank you for your assistance.

• 
  リアム (@liam48756076) reported 7 minutes ago

  The cpu draft even on madden 26 is lagging and running slow on pc it has been like this since the visa draft I never got to ever play the event once because it’s unplayable, please fix @EAHelp @EAMaddenNFL

• 
  . (@GhostFaceEco) reported 7 minutes ago

  @eahelp @EAMaddenNFL @EASPORTS Madden 27 crashes and doesn’t let me get into franchise league after simming fix your game

• 
  Tulky (@Tulky178512) reported 9 minutes ago

  @SilkOCE @EA_DICE and @EAHelp need to issue fking refunds for people who want it theving lying pricks is what they are !!

• 
  VRS_Ninja (@VRS_Ninja) reported 11 minutes ago

  @ApexLiveComms @EAHelp Can yall actually fix ur game dude?

• 
  Vanila (@Vanilagaming17) reported 12 minutes ago

  @SimCityBuildIt COWARDICE at its finest @EA @EAHelp. 🚫 You blocked BOTH of my accounts for exposing the Services 2.0 scam. You fix trains but SILENCE veterans who spent years designing cities. If the update is so 'good', why are you AFRAID of the truth? STOP THE CENSORSHIP.

• 
  RWC (@BeardownDoc) reported 12 minutes ago

  @EAHelp you have the worst customer service I’ve ever seen. Zero live people. Impossible to chat. Our account was banned because someone else tried to hack us. Zero resolution and son banned from his apex. Horrendous company

• 
  ⱮìçհąҽӀ φҽʂąҟ (@rieper47) reported 14 minutes ago from Gatton, Queensland

  @EAHelp the Sims 4 Acting Career needs to be fixed. Everytjing breaks in it and I'm tired of not getting Gold because a NPC refuses to DO THEIR JOB. FIX THIS NOW

• 
  y_oeda_k (@mryudhan) reported 14 minutes ago

  @Zihan49122 my extra time token's exchange didn't shown any players in it. i have so much players that i want to exchange. is there anybody have the same issue as me? @EASFCMOBILE @EAHelp

• 
  Mino Gaming (@Minarchick42) reported 15 minutes ago

  @EAHelp @Battlefield @EAPlaytesting I got the link to join BF Labs but the Playtesting site is down and won't open the sign in page. I only have another day to sign in PLEASE HELP!!!

• 
  Brian Hauck (@bulldog9476) reported 19 minutes ago

  Has anyone else been experiencing constant lag and getting repeatedly booted from the servers since the last Madden update or is it just me? @EASPORTS_MUT @EAHelp

• 
  KingScorpius (@KingScorpius_) reported 27 minutes ago

  EA Help is failing. Too many people are getting false bans and only receiving automated responses instead of real investigations. Players deserve exact reasons and human reviews—not AI replies. Legit players shouldn’t be ignored. EA needs to fix this. #Respawn #EAHelp #FalseBan

• 
  Gary Christie (@0d04e6bd3b94496) reported 28 minutes ago

  @EAHelp @EAMaddenNFL My Madden 26 Superstar import is broken. Getting "can't find player on EA server" for months. Can't start a new career or delete the old one. I've tried all local fixes. Please help reset my Superstar cloud data so I can play! #Madden26

• 
  Shawn ****** (@ShawnSanger1575) reported 29 minutes ago

  @EAHelp there is a lot of lagging in the H2H Match system as if I play with higher ovr or even play H2H with extremely good network it still lags a lot

• 
  Montcastle (@Montcastle94985) reported 31 minutes ago

  I was actually having fun in Madden 26 Superstar mode. But now I cant play due to Error (512). Why force us to be online to play Superstar in the first place? @EAHelp

• 
  busta bust (@bust_busta) reported 31 minutes ago

  @EAHelp @EASPORTSFC I am requesting an immediate escalation for Case #[243220939]. I have a server-side data corruption issue: an unclaimed Evolution reward is stuck and unredeemable, causing my account’s Store access to crash entirely.

• 
  Jax Meinicke (@JaxMeinicke) reported 33 minutes ago

  @Zazaleaft5vp @EAHelp Experienced this issue; TysonNerd on X delivered.

• 
  Her Yerin Yerlisi (@SaltedMadBekir) reported 38 minutes ago

  @EASFCDirect Having trouble to access pro clubs 3 days in row. 3 days in row! They builded Rome in 3 days. Unbelievable; not the 3 days, how amateur you are is unbelievable. @EAHELP does not work too, even can’t help himself.

• 
  IRGC NEWS ™ (@IRANGUARDCORPSE) reported 40 minutes ago

  @ImChambel @JamesNFFC1984 @EAHelp I logged in but problem is finding a game ffs

• 
  Yusuf Acay (@yusufjr2727) reported 43 minutes ago

  @EAHelp I can't access the game in Türkiye, please fix it.

• 
  Richard Muscroft (@812f67feb6d2432) reported 44 minutes ago

  You lot payed billions a year and we still the same problem i keep getting kick out with severe issues when are you going to sort this out Losing coins keep getting threatened with warning @AskEASupport

• 
  abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported 47 minutes ago

  @EAHelp @EAHelp I have a problem with Ultimate Team on PS5. I can't connect for 2 days. I tried restarting the game, checking internet, and reinstalling, but nothing works. Please help me fix this issue.

• 
  Boba (@Bobabago86) reported 55 minutes ago

  @eahelp @EASFCDirect @EASPORTS absolutely sick of bugs. I’ve just done that awful challenge for selecao objective. 39 goals to get an error - cannot process your request and get disconnected. Ridiculous game

• 
  ᕦ(ò_óˇ)ᕤ (@AlanAlanscard) reported 56 minutes ago

  @EAHelp FIX THE MADDEN SERVERS

• 
  arthur pierce (@artmanp46) reported 56 minutes ago

  @EAHelp Fix the damn game. Its unplayable

• 
  Pedro Soares Batista (@PedroSoare38) reported 57 minutes ago

  @EAHelp @EASPORTSFC This is unacceptable. My account was hacked, password/2FA changed (Case #243136005). Your own support CONFIRMED the hack/unrecognized IPs this morning. Now your ToS team lies saying "no signs of compromise" and bans me. I spent €100 recently. Fix this!

• 
  ReDragon93 (@ReDragon24) reported 60 minutes ago

  It’s crazy that the community keeps finding solutions to issues that official support can’t solve... @EASFCDirect @EASPORTSFC @EAHelp Still grateful to everyone who tried helping. At least if someone else gets stuck with this weird Clubs issue, now there’s a possible fix.

• 
  Just-Ice (@lordairo) reported 1 hour ago

  @EAHelp You guys need to fix the bug on FC 26. I don't understand how one would be winning comfortably in an online game, and once the opponent abruptly cancels the game, the win would not be recorded. That is frustrating.

• 
  gojo sensei (@njerrina) reported 1 hour ago

  @EAHelp i can’t log into my ea account. It keeps saying sending a code to my email but it never comes. Been trying to talk to you guys on live chat for days but the bot keeps sending me to the sign in page!!! Help please