EA Games status: server issues and outage reports
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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Problems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
- Online Play (40%)
- Sign in (34%)
- Matchmaking (11%)
- Game Crash (11%)
- Glitches (4%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Matchmaking | 3 days ago |
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Sign in | 8 days ago |
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Glitches | 9 days ago |
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Online Play | 9 days ago |
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Matchmaking | 10 days ago |
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Sign in | 12 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Jay (@delecruz02) reported@EAHelp Why is shoulder barge not working for me in fc 26 I have advanced defending on and when I press or hold x my players don’t do anything
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William (@William2kTV) reported@MaddenNFLDirect @EAHelp FIX YOUR LAGGY *** MUT SERVERS YOU DOG SH*T COMPANY
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Chad (@Chad_Ar15s) reported@EAHelp is there a reason I have to dashboard my game every time I search my club, the market, claim an objective or complete and SBC? I have had my internet provider out twice no issue, master rest my console and re downloaded the game and still the same connection issue?
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Jewishkid (@AdjustMindGames) reported@Respawn @EAHelp @_ApexStatus FIX BULLSH%T GAME WTF ARE YOU CHEAP MFERS DOING? YOUR GAME IS CONSISTENTLY LAGGING. YOUR MATCHMAKING IS HORRENDOUS. YET PEOPLE ARE SUPPOSE TO PLAY YOUR GAME HOW? NEWS FLASH YOUR GAME IS PHYSICALLY UNPLAYABLE!! SPEND MONEY TO FIX YOUR GAME!!!!!!!!!
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matt olpin (@MattOlpin) reported@EAHelp Hi, I’m reaching out regarding an ongoing issue on EA Sports FC 26 that has not been resolved through troubleshooting. I was previously given Case ID #241739143 and advised to follow up. I am consistently experiencing the following errors every time I attempt to play Clubs: •“The season pass is currently unavailable and you will not be able to earn progression towards your season pass.” •“Unable to connect to the EA servers. Please check your internet connection and try again.” Important details: •Platform: Xbox Series S •NAT Type: Open •Ping: 40–47 ms •Ultimate Team works normally •Issue only affects Clubs and Season Pass Troubleshooting already completed: •Restarted console and network •Cleared MAC address •Reinstalled the game •Tested multiple networks (including hotspot) •Disabled VPN (Verizon Secure Wi-Fi) This issue is consistent on every attempt (not intermittent) and appears to be server-side or account-related rather than a connection issue. Can you please escalate this case or confirm if this is a known issue affecting Clubs/Season Pass? I can provide screenshots or additional details if needed. Thank you for your assistance.
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Joshua (@Joshualsgr) reported@EAHelp fix your ******* menus EA they are the worst I’ve seen. It’s beeen like this for two weeks. Fix your menus. I get backed out all the time.
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atl (@Atlstan030303) reported@MaddenNFLDirect @EAHelp Why can’t y’all fix the cpu event where you don’t get the 10 win reward
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ehh (@rjnewt1994) reportedWay to show the people(your customer base) that you don’t care about them. Servers have been garbage for weeks and you’ve done nothing to fix it. Ignoring each and every one of our concerns. Sitting in silence collecting money for services you can’t provide @EAMaddenNFL @EAHelp
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B-L-M, Free Palestine, Anthony is a bully (@advancedstats23) reportedDo you guys plan to fix ea servers within the next year @EAHelp
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Mr. SRT 🇧🇷 (@ImSomeYoungHoe) reported@EAHelp fix your got damn bug issues, I am not being awarded a win when these sore losers quit . Y’all done cheated me out of 15+ games where I received a win.
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Wagner Bustamante (@1bustamanteof) reportedI’m reaching out as a last resort. For about two years, I’ve been stuck in an 'Expired Credential Loop' with my @EAHelp account linked to Xbox. I’ve tried every possible fix: password resets, VPNs, and clearing cache.
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matt olpin (@MattOlpin) reported@EAHelp, I need help logging into clubs in EA FC 26. I haven't been able to log in to Pro Clubs for days now. I can switch accounts or use the older Xbox One console version, and it works fine. I can't play with anyone on my main account on the Xbox Series S version. It allows me to play all other game modes. Can someone please help me resolve this issue?
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Layne Arias (@arias83696) reported@MaddenNFLDirect @EAHelp Fix the regs leaderboard
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Chandresh (@PanchasaraUS) reported@dmartinez_1980 @NFSNL @EAHelp I tried every possible fix from sign out from Game Center, Re Install App, Restart. Even VPN. Not fixed. This issue suddenly happened overnight. Is there official server maintenance or something?
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r2hunnid (@rc4hunnid) reported@EAHelp I just bought Fc26 on my Laptop and I have a rtx 2050 Intel core I5 but when I play the game on the second half the game stats lagging and going slow mo what should I do?
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JJ🤙 (@r0ssss_j) reported@EA @EAHelp Please fix the Nintendo Switch It Takes Two friend pass error. Result Code: 105-80190000 This has obviously been an issue for years with forum posts dating back 2 years to today. People solely buy this game to play online, and cannot play at all. Thanks
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Seth McGinnes (@McginnesSeth) reported@EAHelp Fix your dog💩 servers!
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Mohammad S. (@mo_s828) reported@Jayden_AVFC @EASFCDirect @EAHelp What was the fix?
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Michał Zając (@MichalZajac61) reported@EAHelp @EAHelp there is problem with high ping in Clubs in FC26. In every match players have exactly 260 ping and they are kicked out from match when it’s substitute. Since one week. No one can play…
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Liam Carson (@LiamCarson93) reported@EAHelp can you look at the dm I’ve sent you please? Got an issue with my account and not getting anywhere
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Gary Christie (@0d04e6bd3b94496) reported@EAHelp @EAMaddenNFL My Madden 26 Superstar import is broken. Getting "can't find player on EA server" for months. Can't start a new career or delete the old one. I've tried all local fixes. Please help reset my Superstar cloud data so I can play! #Madden26
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Wagner Bustamante (@1bustamanteof) reportedI’ve tried every possible fix: password resets, VPNs, and clearing cache. I’ve opened multiple tickets and even tried local consumer complaint sites, but no luck. @EAHelp
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Hasan Ali (@HasanAl45642585) reported@EAHelp I'm a victim of an EA App bug. I cancelled my refund for FC 26, but the app processed it anyway. Support (Case: 241226593) couldn't fix it. I want my game back at the $20.99 price I paid. Please help! #EAHelp"
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Ryan Rachui (@ryanrachui) reported@EAHelp hey I’m getting an error code on battlefield 6 0: 8900 1s:7c:-1356 1655840 . Can y’all help me please.
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Anil ozdemir (@Anilozdemir10) reported@EASFCDirect @EAHelp I can’t redeem an evolution that was rewarded to me from the season premium pass and because of this bug I can’t open any packs. looks like There are a lot of players having the same issue, it’s been almost a month. Will you guys do something about that??
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😁 (@ItchyFreckle) reported@EAHelp Your EA NextStep is garbage. All I want to do is chat with a customer service rep so I can delete my EA account and it refuses to put me through to one.
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Ziad Zaker (@ziadzaker) reported@EAHelp Need help with Case #242000397 (lost rewards/server error). Two agents (Gaurav and Shanti C) have now disconnected active support chats when I requested manager escalation. Was told managers aren't available despite your website saying escalation is an option.
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Chris Cain (@CHRIS_CAIN1980) reported@MaddenAcademy_ My favorite part, is how a mult-billion dollar company cannot fix their unstable servers... @EAHelp
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Khalid Ali (@goat25266) reportedDear EA, If you want more people to play your game, you need to fix your servers. The main issue is that the servers are not being upgraded @EASFCDirect @EASPORTSFC @EAHelp
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charlie 🪿 HOLY CABOOSES! (@reservoirgoose) reportedthe @EAHelp "customer support" AI chatbot is genuinely a joke LMAOOOOOOO i explain my issue, it links me to a completely irrelevant article, and when i say that's not the problem it restarts the chat