EA Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Online Play (42%)
• Sign in (25%)
• Matchmaking (16%)
• Glitches (12%)
• Hacking / Cheating (4%)
• Game Crash (2%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Milan	Sign in	2 days ago
Paris	Sign in	3 days ago
Paris	Online Play	9 days ago
Pune	Sign in	9 days ago
Le Havre	Online Play	12 days ago
Lubumbashi	Online Play	14 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AJ (@JaxMeinicke) reported 53 seconds ago

  @ratojord @EAHelp Experienced this issue; TysonNerd on X delivered.

• 
  Seth McGinnes (@McginnesSeth) reported 8 minutes ago

  @EAHelp Fix your dog💩 servers!

• 
  KingScorpius (@KingScorpius_) reported 12 minutes ago

  EA Help is failing. Too many people are getting false bans and only receiving automated responses instead of real investigations. Players deserve exact reasons and human reviews—not AI replies. Legit players shouldn’t be ignored. EA needs to fix this. #Respawn #EAHelp #FalseBan

• 
  Ziad Zaker (@ziadzaker) reported 12 minutes ago

  @EAHelp Need help with Case #242000397 (lost rewards/server error). Two agents (Gaurav and Shanti C) have now disconnected active support chats when I requested manager escalation. Was told managers aren't available despite your website saying escalation is an option.

• 
  taliskhanov42 (@taliskhanov) reported 12 minutes ago

  @EAHelp My last resort is asking you for help. I would really appreciate your assistance and hope you can help me with my problem soon.

• 
  Yusuf Acay (@yusufjr2727) reported 13 minutes ago

  Please fix this problem. Every time I want to play, I can't access the game. Stop updating the content; you're reducing the number of users. I've been trying to connect to the game for 5 hours and haven't been able to connect even once. Remove this problem from Türkiye. @EAHelp

• 
  Jax Meinicke (@JaxMeinicke) reported 13 minutes ago

  @Zazaleaft5vp @EAHelp Experienced this issue; TysonNerd on X delivered.

• 
  Horus TV1 (@Horus_TV1) reported 14 minutes ago

  @EAHelp @ApexLiveComms @PlayApex I had extreme FPS drops! I think it is related to shader chach related to the Axel Premium skin! I removed it and entered firing range, the FPS suddenly became stable! I put it again, it also remained stable! Is this the problem? I have i9-14900K

• 
  Gary Christie (@0d04e6bd3b94496) reported 15 minutes ago

  @EAHelp @EAMaddenNFL My Madden 26 Superstar import is broken. Getting "can't find player on EA server" for months. Can't start a new career or delete the old one. I've tried all local fixes. Please help reset my Superstar cloud data so I can play! #Madden26

• 
  B-L-M, Free Palestine, Anthony is a bully (@advancedstats23) reported 18 minutes ago

  Do you guys plan to fix ea servers within the next year @EAHelp

• 
  Matthew Block (@MatthewBlock10) reported 22 minutes ago

  @AskEASupport Why’s madden 27s pass blocking so broken got guys running right through

• 
  arthur pierce (@artmanp46) reported 22 minutes ago

  @EAHelp Fix the damn game. Its unplayable

• 
  busta bust (@bust_busta) reported 22 minutes ago

  @EAHelp @EAHelp @EASPORTSFC I am requesting an immediate escalation for Case #[243220939]. I have a server-side data corruption issue: an unclaimed Evolution reward is stuck and unredeemable, causing my account’s Store access to crash entirely.

• 
  abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported 25 minutes ago

  @EA @EAHelp @EAHelp I have a problem with Ultimate Team on PS5. I can't connect for 2 days. I tried restarting the game, checking internet, and reinstalling, but nothing works. Please help me fix this issue.

• 
  يـوسف آلعنزي 🇸🇦 (@yousef8004) reported 28 minutes ago

  Dear @Battlefield @EAHelp, why are there no Middle East servers? My ping is constantly between 160-190ms, which makes the game completely unplayable. The ME gaming community is huge and we deserve local servers for a fair experience. Please fix this! 🌍💔 #Battlefield

• 
  ᕦ(ò_óˇ)ᕤ (@AlanAlanscard) reported 29 minutes ago

  @EAHelp FIX YOUR MADDEN SERVERS

• 
  Kِ (@slo0nby) reported 34 minutes ago

  @EAHelp Hi, I’m experiencing high ping (98ms) in FC26 Champions. My internet is 546Mbps and I tested on both home network and 5G hotspot with same result. The issue started recently, ping was 30ms before. Please investigate Middle East servers.”

• 
  Josh (@joshsterdee) reported 35 minutes ago

  @EAHelp fix your servers

• 
  Tulky (@Tulky178512) reported 37 minutes ago

  @SilkOCE @EA_DICE and @EAHelp need to issue fking refunds for people who want it theving lying pricks is what they are !!

• 
  Pedro Soares Batista (@PedroSoare38) reported 38 minutes ago

  @EAHelp @EASPORTSFC This is unacceptable. My account was hacked, password/2FA changed (Case #243136005). Your own support CONFIRMED the hack/unrecognized IPs this morning. Now your ToS team lies saying "no signs of compromise" and bans me. I spent €100 recently. Fix this!

• 
  Callam Bennett (@_callambennett) reported 38 minutes ago

  @elif__cemil @EAHelp It’s more the fact EA are refusing to do bits on their end despite a formal email request from Microsoft. I don’t know how to resolve this issue without EA doing their part

• 
  Fuduli (@Fuduli10) reported 39 minutes ago

  @FUT_Accountant @EAHelp @EASPORTSFC My account is blocked for over a week due to a stuck Evolution item in unassigned. I cannot access packs or use purchased FC Points. Support confirmed but no fix yet. This needs urgent manual intervention.

• 
  Brandon Crotti (@BrandonCro96736) reported 44 minutes ago

  Hey @EAMaddenNFL and @EAHelp, I'm experiencing a major bug in Madden 27 across all rosters where player face scans and models are totally invisible. Anyone else going through this? Fix this please! #Madden27 @MaddenNFLDirect

• 
  Gaurav Kumar (@GauravKuma96201) reported 51 minutes ago

  @EAHelp @EASFCDirect Not able to login into ultimate team or companion app for last 6-7 hours getting error message login not available

• 
  before i slip,, ima slide♟️📜 (@Rocinantemoons) reported 53 minutes ago

  @CYN4PT1C @EAHelp @Battlefield 4 months now and still no fix

• 
  Jeremy Wamer (@jeremy_wamer) reported 54 minutes ago

  @EAHelp because of all the TERRIBLE CRASHING! I missed all the early Draft store content 👏 thanks. This game’s been broken for weeks Home Screen Home Screen can’t connect. Yet it’s still doing it right now thanks for nothing as usual

• 
  Theo Potter (@TheoPotter45131) reported 55 minutes ago

  @EAHelp @EASPORTS @DoonansNDragons I hit Rank 1 (15 wins) but a server crash at the final whistle blocked my rewards. I've finished all my games so I'm stuck. Case #245744688 has the photo proof of the 15/15 screen attached. Could you please flag this for a manual sync so the rewards trigger thank

• 
  frizz. (@Eazystix) reported 56 minutes ago

  is anyone having problems with sims4 crashing on ps5? @EA @EAHelp

• 
  Chad (@Chad_Ar15s) reported 58 minutes ago

  @EAHelp is there a reason I have to dashboard my game every time I search my club, the market, claim an objective or complete and SBC? I have had my internet provider out twice no issue, master rest my console and re downloaded the game and still the same connection issue?

• 
  ⱮìçհąҽӀ φҽʂąҟ (@rieper47) reported 59 minutes ago from Gatton, Queensland

  @EAHelp the Sims 4 Acting Career needs to be fixed. Everytjing breaks in it and I'm tired of not getting Gold because a NPC refuses to DO THEIR JOB. FIX THIS NOW