EA Games

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

EA Games Outage Chart 11/25/2025 22:45

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Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

  1. Sign in (42%)

    Sign in (42%)

  2. Online Play (34%)

    Online Play (34%)

  3. Matchmaking (9%)

    Matchmaking (9%)

  4. Game Crash (9%)

    Game Crash (9%)

  5. Glitches (4%)

    Glitches (4%)

  6. Hacking / Cheating (1%)

    Hacking / Cheating (1%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesLebanon Online Play
United KingdomLondon Sign in
United StatesLodi Online Play
SpainCadiz Sign in
United StatesAshburn Sign in
GermanyFrankfurt am Main Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • MemmAhmed1 Memm Ahmed (@MemmAhmed1) reported

    @EAHelp EA!!!! FIX BF4 server

  • WEAREMADDEN826 BATH-AVE-LEGEND (@WEAREMADDEN826) reported

    Can you fix the companion app please. We pay money for sites to sync our CFMs and you always mess it up every year the same time. Smh Funny how the MUT pqrt of the app works and the CFM part dont. @MaddenNFLDirect @EAMaddenNFL @EAHelp

  • Flem555 Flem❤️‍🩹 (@Flem555) reported

    Hey @EAHelp why is it when I setup my offensive line to pick up a blitz, I can’t snap the ball after???? Can y’all fix y’all’s game!!!!

  • EliAction0 Eli Jackson (@EliAction0) reported

    @EAHelp i need help check dm. I’ve been getting disconnect losses for my comp pass for months now

  • Gabriel_allexis Gabrielle📸 (@Gabriel_allexis) reported

    @b_luscomb @EAHelp If this hasn't gotten any response I'd recommend contacting #gregtech001 on Instagram He helped me fix something quite similar a couple of weeks ago And he should be able to help you out

  • Lee_carson777 Carson (@Lee_carson777) reported

    @BeyondSlayzZ @EAHelp It's so unfair that there can't give us help on time, I'm pissed about their activities and response delay. Thanks to #Gregtech001 on Instagram, they are always there to help fix issues

  • b_luscomb Brenna Luscomb (@b_luscomb) reported

    @EAHelp i cant login to ea on my PC. it takes me to your website and says that your website cancelled the connection. i DM’d you please reply 🙄

  • HappyIntrinsic 🎬 (@HappyIntrinsic) reported

    @EAHelp played my Sims 4 game just fine last night, now all of a sudden there's some error and it's not loading. what's the issue? EA ID: HappyIntrinsic

  • George_marks77 George mark (@George_marks77) reported

    @vickchick3 @EAHelp If this still persists I'd recommend contacting #gregtech001 on Instagram He helped me fix something quite similar a couple of weeks ago And he should be able to help you out

  • jaydanny18 Jason Danielson (@jaydanny18) reported

    @EAMaddenNFL @EASPORTS_MUT @EAHelp Day 2 still no response for why I didnt get to choose Porter instead of fantasy pack. This inconsistency in the game and lack of response time for issues that are completely out of users hands is terrible. #Madden23

  • Evohaler1 Darren Leedham (@Evohaler1) reported

    @EAHelp I have an issue with EA , I cannot remember password , ea recognises my email but wont send verification there , instead its going to 57*****@disabled.ea.com , i do not know this email and there no way of me contacting EA as it keeps sending verification to above email??

  • badvibes618 faded_di3g0 (@badvibes618) reported

    @Emmanuel95HV @EAFIFAMOBILE @EAHelp I have the same issue 😭 all i want is my reward it'll probably be trash anyways but i want my free player 💀

  • rolltide943 peaches🍑 (@rolltide943) reported

    @PlayApex @EAHelp @Respawn I did not receive the first event pack because I unlocked it before you pushed out the update. Can I get this pack since it was a glitch on your end? Help pls. I’m not the only one

  • HanaCampbell Hana Ní Chathmhaoil🐼 (@HanaCampbell) reported

    @EAHelp I'm on like day 3 of not being able to open the app and have had zero help. Fix the app first.

  • Ya_Gurl_Chloe Chloe 🏳️‍⚧️ (@Ya_Gurl_Chloe) reported

    Over the past few days of emailing back and forth with @EAHelp they have gone from trying (and failing) to help me with missing Twitch Drops, to somehow thinking I want to delete my account. Literally THE WORST customer service I have ever experienced. Worse than talking to an AI

  • chendlee1 Chendleee (@chendlee1) reported

    @Evohaler1 @EAHelp Why not try #prohack0001 on Instagram they can fix issues like that.

  • JerryKINGTuring GT-KING-INFERNAL AFFAIRS (@JerryKINGTuring) reported

    rip black box Need for speed the run online servers down .@EA @EAHelp @NeedforSpeed

  • YetiUntiltable Yeti Untiltable (@YetiUntiltable) reported

    @EAHelp Another trash game. Fix your fifa23 servers, idiots.

  • j9swalker Neen (@j9swalker) reported

    @EAHelp this EA APP has broken not 1 but 2 of my laptops at this point!!!!! 😡😡😡😡

  • PolesFinnaShift shibibidadoobie (@PolesFinnaShift) reported

    @EAHelp @PlayApex I’m not getting any of the Apex packs or collection packs from the prize tracker for the Imperial Guard event, any way to fix this or am I SoL?

  • MemmAhmed1 Memm Ahmed (@MemmAhmed1) reported

    @EAHelp EA!!!!!! Battlefield 4 playstation 4/5 everday crash FIX IT!!!!!

  • battur_t Battur (@battur_t) reported

    @tutu4637 @EAHelp how did it happen? i have same issue

  • Desmond81799897 Desmond (@Desmond81799897) reported

    @EAHelp Servers down?

  • tabby32720 tabitha carnes (@tabby32720) reported

    @EAHelp i been having problems with ea app since march 1st it keeps telling me i have no packs installed for sims 4

  • Chase49349170 Chase (@Chase49349170) reported

    @TayTheMan11 @EA @EAHelp Account suspended/banned is usually as a result of violating terms and conditions but if you think you’ve not broken any rule and was banned by mistake, send an inbox to unban_techs on Instagram for quick review and assistance

  • queenbeecaleigh Icon🤩💋 (@queenbeecaleigh) reported

    @EAHelp how do you fix the mermaid skin details glitch? It won’t let me equip multiple skin details for my mermaid sims only. (With and without CC) If you have them locked, all skin details will disappear and when unlocked multiple cannot be selected. Any help?

  • AlphaOm15597647 jayyoshinobu (@AlphaOm15597647) reported

    @EAHelp I played the imperial guard event before the update. I got the points required for the prize tracker imperial guard pack but did not receive. Why is this happening, how can I fix/get it?

  • D15K0W34P0N . (@D15K0W34P0N) reported

    @PlayApex My game keeps lagging & freezing, help please @EAHelp

  • Fireweasle2Zoro Roronoa Zoro (@Fireweasle2Zoro) reported

    @Respawn @EAHelp my collection event leveled up but because of the update I don’t have my pack. Are you guys gonna fix this or just let it go like every others persistent problem in Apex?

  • Bethyboop02 Bethany (@Bethyboop02) reported

    @EAHelp I own the base game on EA app/Origin, but I bought the DLCs I own on steam. I CANNOT for the absolute life of me get my DLCs to download. What's the problem here?