EA Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Online Play (46%)
• Sign in (22%)
• Matchmaking (17%)
• Glitches (11%)
• Hacking / Cheating (2%)
• Game Crash (2%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Veendam	Online Play	4 hours ago
Guayaquil	Online Play	10 hours ago
Milan	Sign in	8 days ago
Paris	Sign in	8 days ago
Paris	Online Play	15 days ago
Pune	Sign in	15 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Luvv (@Luvv15418426720) reported 8 minutes ago

  Hi @EAHelp, I bought Ultimate/Icon Edition of EA Sports FC 26 on Steam. Earlier I refunded the EA version. Now in Ultimate Team I only see “Browse” and “FC Points” — no “My Packs” tab and no rewards. Can you fix my account?

• 
  Jay (@delecruz02) reported 10 minutes ago

  @EAHelp Why is shoulder barge not working for me in fc 26 I have advanced defending on and when I press or hold x my players don’t do anything

• 
  fevzi can yıldırım (@yldrmfevzican) reported 11 minutes ago

  I've been experiencing connection issues in EA FC 26's Ultimate Team game mode for about two days now, and all the solutions I've tried have failed. I need help. @EAHelp

• 
  Krzysztof Sitarz (@Krzysztof13073) reported 12 minutes ago

  @EAHelp hello ea, what the hell is happening to servers on FC26 my ping jumps to over 1100 and stays like this for long time , last week not even one stable game, i live in uk and can easly say i am not the only one having this issues

• 
  AJ (@JaxMeinicke) reported 13 minutes ago

  @ratojord @EAHelp Experienced this issue; TysonNerd on X delivered.

• 
  cslmae (@Babsy_T) reported 17 minutes ago

  @EAHelp Hi I brought some lp on the Sims Freeplay and it says there's been error in my wifi connection but the my money's already been deducted in my wallet. But the ko and social life is still zero. What do you think is the problem? My money is already gone, but what I bought is nothere

• 
  Ari O (@NFLoholic) reported 17 minutes ago

  @MaddenNFLDirect @EAHelp My Madden26 mobile overall went down from like 4150 to 3845. Second time has happened. I lost players and some had attributes decreased. All after the maintenance yall did. Fix my team please. So much work to build it up. Geez @EAHelp me! UID# 58154169. Is it even possible?

• 
  Yusuf Acay (@yusufjr2727) reported 18 minutes ago

  Please fix this problem. Every time I want to play, I can't access the game. Stop updating the content; you're reducing the number of users. I've been trying to connect to the game for 5 hours and haven't been able to connect even once. Remove this problem from Türkiye. @EAHelp

• 
  Nasir foster (@only1_nas1) reported 22 minutes ago

  @EAHelp I can't play superstar mode it's glitched and I don't know how to fix it

• 
  LiamGM ⚫️⚪️⚫️⚪️ (@LiamGM90) reported 25 minutes ago

  @EAHelp @EASPORTSFC @EASFCDirect Slow ******* servers On #FC26 Seriously get this problem SORTED BY 9pm tonight cause I want to my SQBs later thank U !!!!

• 
  Ultra (@UltraC5ttv) reported 26 minutes ago

  @EAHelp Can u please fix maddens crashing issue. its unplayable on pc since season 8 launched

• 
  ᕦ(ò_óˇ)ᕤ (@AlanAlanscard) reported 30 minutes ago

  @EAHelp FIX THE MADDEN SERVERS

• 
  frizz. (@Eazystix) reported 34 minutes ago

  is anyone having problems with sims4 crashing on ps5? @EA @EAHelp

• 
  jon ward (@bigjon_25) reported 34 minutes ago

  @EAHelp playing squad battles and winning, game decides to bug out and disconnect from the server resulting in me losing squad battle game how does that work out? Also completed an objective yet now it’s not what bullshit!!

• 
  JOBOOTSY (@jobootsy113811) reported 34 minutes ago

  @EAHelp Once again this is happening I bypass last year I can't play no challenges on the college 27 just like last year what's going on with your service man this is ridiculous I need my money back

• 
  Billy ⚜️ (@HellbenderSTL) reported 35 minutes ago

  @EASPORTSCollege @EAHelp, I purchased the EA SPORTS MVP+ Membership on PS5. My PS account shows the subscription is active, the PS Store says I own it, and I’ve restored licenses. However, CFB27 still shows the July 6 Deluxe unlock instead of the July 2 MVP+ early access. Is this a known entitlement issue? I can provide screenshots.

• 
  Pedro Soares Batista (@PedroSoare38) reported 36 minutes ago

  @EAHelp @EASPORTSFC This is unacceptable. My account was hacked, password/2FA changed (Case #243136005). Your own support CONFIRMED the hack/unrecognized IPs this morning. Now your ToS team lies saying "no signs of compromise" and bans me. I spent €100 recently. Fix this!

• 
  Chad (@Chad_Ar15s) reported 39 minutes ago

  @EAHelp is there a reason I have to dashboard my game every time I search my club, the market, claim an objective or complete and SBC? I have had my internet provider out twice no issue, master rest my console and re downloaded the game and still the same connection issue?

• 
  Gaurav Kumar (@GauravKuma96201) reported 39 minutes ago

  @EAHelp @EASFCDirect Not able to login into ultimate team or companion app for last 6-7 hours getting error message login not available

• 
  Seth McGinnes (@McginnesSeth) reported 39 minutes ago

  @EAHelp Fix your dog💩 servers!

• 
  matt olpin (@MattOlpin) reported 40 minutes ago

  @EAHelp Hi, I’m reaching out regarding an ongoing issue on EA Sports FC 26 that has not been resolved through troubleshooting. I was previously given Case ID #241739143 and advised to follow up. I am consistently experiencing the following errors every time I attempt to play Clubs: •“The season pass is currently unavailable and you will not be able to earn progression towards your season pass.” •“Unable to connect to the EA servers. Please check your internet connection and try again.” Important details: •Platform: Xbox Series S •NAT Type: Open •Ping: 40–47 ms •Ultimate Team works normally •Issue only affects Clubs and Season Pass Troubleshooting already completed: •Restarted console and network •Cleared MAC address •Reinstalled the game •Tested multiple networks (including hotspot) •Disabled VPN (Verizon Secure Wi-Fi) This issue is consistent on every attempt (not intermittent) and appears to be server-side or account-related rather than a connection issue. Can you please escalate this case or confirm if this is a known issue affecting Clubs/Season Pass? I can provide screenshots or additional details if needed. Thank you for your assistance.

• 
  يـوسف آلعنزي 🇸🇦 (@yousef8004) reported 40 minutes ago

  Dear @Battlefield @EAHelp, why are there no Middle East servers? My ping is constantly between 160-190ms, which makes the game completely unplayable. The ME gaming community is huge and we deserve local servers for a fair experience. Please fix this! 🌍💔 #Battlefield

• 
  Erik (@JasonF13Fan) reported 42 minutes ago

  @EAHelp @EAMaddenNFL @EASPORTS_MUT Hey ******** fix your dam servers! Got to tier 2 for the CPU Event finished and won the first game but due to being “kicked” out it’s now counted as a loss and means I’d have to do the first 5 games again! Class action lawsuit is what you need!

• 
  gojo sensei (@njerrina) reported 44 minutes ago

  @EAHelp i can’t log into my ea account. It keeps saying sending a code to my email but it never comes. Been trying to talk to you guys on live chat for days but the bot keeps sending me to the sign in page!!! Help please

• 
  Jonny Doe (@JonnyD16654) reported 51 minutes ago

  @EAHelp @EAMaddenNFL @MaddenNFLDirect can yall please work on the glitched Trophies for Ps5. The community has made multiple reports and has gotten no response. They’ve been broken since launch. Please help. 🙏🏻

• 
  Chandresh (@PanchasaraUS) reported 53 minutes ago

  @dmartinez_1980 @NFSNL @EAHelp I tried every possible fix from sign out from Game Center, Re Install App, Restart. Even VPN. Not fixed. This issue suddenly happened overnight. Is there official server maintenance or something?

• 
  Rasir (@Rasirdaking) reported 56 minutes ago

  @EASPORTS_MUT Bought the premium pass and ea not giving me rewards plz fix this @EAHelp

• 
  phil beep/bop/boop⬛🟧 (@CrowdAssassin) reported 58 minutes ago

  @EA @EAHelp you need to fix dead space 2, it will not start on my pc, I get the audio but all my monitor says is "resolution not supported". I had the for a while with 2008 dead space but it seems to have fixed itself, it did start in a weird revolution but could fix in settings

• 
  De MYSTéRIO (@MysterioDeYT) reported 1 hour ago

  @EAHelp hi I am having a very urgent issue. My account is on a verge of getting hacked cause of some ea Account login error. Pls check dm. I send video.

• 
  🌙 (@keeLesh_FPS) reported 1 hour ago

  @PlayApex I get ce Errors when i start the Game cant Play anymore any help? @EAHelp