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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Sign in (45%)
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Online Play (32%)
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Matchmaking (12%)
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Glitches (5%)
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Game Crash (5%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Antonio |
Online Play | |
 Bari |
Matchmaking | |
 Madrid |
Matchmaking | |
| Salem |
Online Play | |
| Grumo Appula |
Glitches | |
| Lebanon |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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CharginCollins
(@CharginCollins) reported
@Jei_Sensei @EAHelp have they solved your problem? i'm having the same issue
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☁︎ ︎ᗪᑌᗷᔕY ☁︎︎
(@xdub_x) reported
@EAHelp @PlayApex @Respawn is the glitch with the store and coins fixed yet? and i also wanna bring to attention that theres a possible problem with an error code with Bangalore’s challenge on xbox i dunno if its a full server problem, but gonna try playing regular games and see
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BiwonBlade IS MINE!!!!
(@JRTZX1) reported
ok i fixed the crashing and fixing problem, thanks @EAHelp for the help 🥰
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Ed Bell
(@EdBell68) reported
@EAHelp Apex server issues? We can't connect to regular Battle Royale matches, Control is still working.
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itsZaid 🧞♂️
(@CampbellZaid) reported
@JRTZX1 @EAHelp wait what exactly were your issues? i wanna know if i’m having the same issues too
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toyk ayt
(@aythmz) reported
@EAHelp fix ur game @apex
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|𝓖𝓪𝓫𝓮| #WaitingforSkywalkerSaga
(@Starz_InThe_Sky) reported
@EAHelp @EAStarWars I'm having issues with Battlefront 2 servers, I keep getting an error code 201...How can I fix this?
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☁︎ ︎ᗪᑌᗷᔕY ☁︎︎
(@xdub_x) reported
@EAHelp @Respawn @PlayApex just got kicked (disconnection error because the server received bad player data from storage) i dont know whats going on ive played one game and dont know whats happening is this another server issue??! If so please try to fix it ps. Im on xbox
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Tore (this is a Ranni stan account)
(@opwnusprime) reported
@respawn @eahelp @xbox ive been waiting since tuesday and still haven't received the $30 dollars in apex coins. Im not the only one whose having this problem either. Itd be cool if it was fixed before this event was over ya know 😮💨
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Kevin
(@Kevin24017905) reported
@EAHelp @Respawn I purchased apex coins in 3/30 and still have yet to receive them. Is this a localized issue or could it be more widespread? I haven’t seen any communication saying this was common since the update for apex so I am curious if this is being addressed.
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Sonisgoat
(@nothinbutvibes1) reported
@EAFIFADirect @EAHelp @EAFIFADirect why have I just been kicked out of fifa after winning two games and then given losses. I now can’t get the rank I deserve because of an awful error on the game.
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✊🏾Black Dynomite✊🏾
(@DynomiteGM) reported
from
Los Angeles, California
@EAHelp @EAMaddenNFL why is it when I have a TE in development for X-Factor my entire Franchise just stops working 🤔? Answers are needed here for real. This is absolutely ridiculous. I have started over 7 franchises with the same issue. TE starts doing well & the game just dies.
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☁︎ ︎ᗪᑌᗷᔕY ☁︎︎
(@xdub_x) reported
@PlayApex This is great and all but what is happening with servers right now i havent been able to play the last 2 nights can u at least look into whats going on i really want to get challenges done also im on xbox @Respawn @EAHelp can someone please fix this issue
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Hideki
(@Hideki420MLG) reported
@EAHelp ever since the control point gamemode released in Apex, i've been getting code:truck errors. I can play everyother gamemode just fine. But its like i get booted out before i can finish matchmaking, like 4/5 % of the time.
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Ziikudo
(@xZiikudo) reported
@Respawn @PlayApex @EAHelp FOX YOUR ******* GAME BRO IM TRYNA PLAY RANKES ARENA EVERY GAME SAME ERROR CODE HOW DO YOU MAKE A GAME THIS BAD?!!? I CANT EVEN TALK TO PEOPLE PN PLAYSTATION,YOU **** UP YOUR GAME EVERY UPDATE. YOU BETTER EXTEND THIS SPLIT. ****
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Jorge Roman
(@jorge_roman_f) reported
@Respawn @EAHelp @PlayApex I was able to play last night with no problem, now I keep getting code:clock or the disconnect:server received bad player data, can’t play at all
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Trey
(@kiwi__salt) reported
@EAHelp Actually yes that site dosent help me at all really I know everyone masters and pred in ranked on apex who is playing on console is having the same issue so curious if you guys have a new update coming to fix it or something? @EAHelp
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joey
(@joey21785917) reported
@EAHelp I have been disconnected from 4 fut champs games so far and given losses for them all. Fix your game please
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Sonisgoat
(@nothinbutvibes1) reported
@EAHelp @EAFIFADirect why have I just been kicked out of fifa after winning two games and then given losses. I now can’t get the rank I deserve because of an awful error on the game.
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Markodonia
(@Markodonia) reported
@ashpeet10 @EAHelp Yeah I can't lie the servers are genuinely bad, I don't have lag problems in any other games I play (Fortnite, Rocket League, Valorant, etc)
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Jordan Kramer
(@JordanKramer87) reported
@EAHelp it’s been almost 6 months since NHL has been out, any chance the issue with not having vibration during a game gets fixed?
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Mark Schick
(@Markss1975) reported
@EAHelp I'm having issues connecting to EA servers with Battlefield 1, 4, and V, but I have no problems connecting to 2042, and all of the other EA games. Any idea what I'm doing wrong?
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🐓🦙🐄🐇👩🏻🌾Kristina C.
(@KEC18) reported
@EAHelp I updated my @TheSims game and now I get an error and it keeps creating a legacy edition which I never downloaded. It kept carrying files. Now I can’t even play!
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CitricBuca
(@citricify) reported
. @EAHelp fix ur **** game please
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Alessio Polo
(@AlessioPolo8) reported
@EAHelp @Mr_KILLtastic I have messages , tweeted out yet still no response from you guys. Poor service from ea you guys suck
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Dope Chris D.M.F 🙏❤
(@DopeBoyChriss) reported
@EAHelp The problem has been resolved thanks for your support
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Zenpachi
(@Z3npach1) reported
@EAHelp Will this problem be solved before the event is done so I can get the new heirloom?
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iAmRaven1596🇺🇦
(@IRaven1596) reported
@EAHelp I purchased an elite pack with points but never received my pack, can anything be done to fix this?
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UwillnvrKnow
(@UwillnvrKnowYT) reported
@EAHelp can you please help me with a problem i’m having? i’m not receiving my apex coins
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Carson Chang
(@cc2Carson) reported
@EAHelp Yes I got one of those DNS numbers to work. Hopefully a future update will roll out to fix this issue sometime soon. Thanks!