EA Games status: server issues and outage reports

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 9, 10:00 AM EDT	0	0
Apr 9, 10:20 AM EDT	0	0
Apr 9, 10:40 AM EDT	0	0
Apr 9, 11:00 AM EDT	0	0
Apr 9, 11:20 AM EDT	0	0
Apr 9, 11:40 AM EDT	0	0
Apr 9, 12:00 PM EDT	0	0
Apr 9, 12:20 PM EDT	0	0
Apr 9, 12:40 PM EDT	0	0
Apr 9, 1:00 PM EDT	0	0
Apr 9, 1:20 PM EDT	0	0
Apr 9, 1:40 PM EDT	0	0
Apr 9, 2:00 PM EDT	0	0
Apr 9, 2:20 PM EDT	0	0
Apr 9, 2:40 PM EDT	0	0
Apr 9, 3:00 PM EDT	0	0
Apr 9, 3:20 PM EDT	0	0
Apr 9, 3:40 PM EDT	0	0
Apr 9, 4:00 PM EDT	0	0
Apr 9, 4:20 PM EDT	0	0
Apr 9, 4:40 PM EDT	0	0
Apr 9, 5:00 PM EDT	0	0
Apr 9, 5:20 PM EDT	0	0
Apr 9, 5:40 PM EDT	0	0
Apr 9, 6:00 PM EDT	0	0
Apr 9, 6:20 PM EDT	0	0
Apr 9, 6:40 PM EDT	0	0
Apr 9, 7:00 PM EDT	0	0
Apr 9, 7:20 PM EDT	0	0
Apr 9, 7:40 PM EDT	0	0
Apr 9, 8:00 PM EDT	0	0
Apr 9, 8:20 PM EDT	0	0
Apr 9, 8:40 PM EDT	0	0
Apr 9, 9:00 PM EDT	0	0
Apr 9, 9:20 PM EDT	0	0
Apr 9, 9:40 PM EDT	0	0
Apr 9, 10:00 PM EDT	0	0
Apr 9, 10:20 PM EDT	0	0
Apr 9, 10:40 PM EDT	0	0
Apr 9, 11:00 PM EDT	0	0
Apr 9, 11:20 PM EDT	0	0
Apr 9, 11:40 PM EDT	0	0
Apr 10, 12:00 AM EDT	0	0
Apr 10, 12:20 AM EDT	0	0
Apr 10, 12:40 AM EDT	0	0
Apr 10, 1:00 AM EDT	0	0
Apr 10, 1:20 AM EDT	0	0
Apr 10, 1:40 AM EDT	0	0
Apr 10, 2:00 AM EDT	0	0
Apr 10, 2:20 AM EDT	0	0
Apr 10, 2:40 AM EDT	0	0
Apr 10, 3:00 AM EDT	0	0
Apr 10, 3:20 AM EDT	0	0
Apr 10, 3:40 AM EDT	0	0
Apr 10, 4:00 AM EDT	0	0
Apr 10, 4:20 AM EDT	0	0
Apr 10, 4:40 AM EDT	0	0
Apr 10, 5:00 AM EDT	0	0
Apr 10, 5:20 AM EDT	0	0
Apr 10, 5:40 AM EDT	0	0
Apr 10, 6:00 AM EDT	0	0
Apr 10, 6:20 AM EDT	0	0
Apr 10, 6:40 AM EDT	0	0
Apr 10, 7:00 AM EDT	0	0
Apr 10, 7:20 AM EDT	0	0
Apr 10, 7:40 AM EDT	0	0
Apr 10, 8:00 AM EDT	0	0
Apr 10, 8:20 AM EDT	0	0
Apr 10, 8:40 AM EDT	0	0
Apr 10, 9:00 AM EDT	0	0
Apr 10, 9:20 AM EDT	0	0
Apr 10, 9:40 AM EDT	0	0
Apr 10, 10:00 AM EDT	0	0

At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

Sign in (44%)
Online Play (44%)
Matchmaking (6%)
Game Crash (6%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Cambrils	Sign in	3 days ago
Alameda	Online Play	6 days ago
New Iberia	Online Play	8 days ago
Gänserndorf	Online Play	8 days ago
Beverley	Online Play	15 days ago
Matino	Matchmaking	16 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

William (@William2kTV) reported 27 seconds ago
@MaddenNFLDirect @EAHelp FIX YOUR LAGGY *** MUT SERVERS YOU DOG SH*T COMPANY
Will O (@Willio81) reported 3 minutes ago
@EAHelp I keep getting an error message when I try to buy packs in the MUT store. It says contact customer service if the problem continues. What is going on?
Fonto Smoke (@FontoSmoke) reported 4 minutes ago
@Gator_FPS @EAHelp Have you considered reaching out to the cyber Java_cracks on X He worked wonders for me in fixing my issues.
Meutzy (@ImMeutzy) reported 5 minutes ago
@EAHelp @Battlefield please fix the anti cheat it keeps kicking me and my friend for no reason !!!!!!! I’m streaming and I have proof I’m not cheating it’s getting tiresome
Abood (@ab_o0d9) reported 5 minutes ago
@EAHelp I sent you a private message and you did not reply to solve the problem
Jonny Doe (@JonnyD16654) reported 6 minutes ago
@EAHelp @EAMaddenNFL @MaddenNFLDirect can yall please work on the glitched Trophies for Ps5. The community has made multiple reports and has gotten no response. They’ve been broken since launch. Please help. 🙏🏻
BigBomb (@BigBombRocks) reported 7 minutes ago
@Zirksee I’m sure if anyone else has this issue they would tweet you I was wondering if anyone else is having an issue with the small eggs from solos I did the cut bnd eggs before I did mut solos and wonder if that could’ve messed it up but never got my eggs from them I’ll start on eahelp
Antonio Diaz (@AntDiaz4) reported 11 minutes ago
@EAHelp More than a week with connection issues, still can't play consistently.
ᶠᵃʳˢᵏᵒ (@Farsko11) reported 18 minutes ago
@EAHelp Fix the middle east server we cant play the ******* game on proclubs
Daniel (@DanielK_29) reported 20 minutes ago
@EAHelp Fix the damn Battlefield loadout screens
LMX (@LmxSpace) reported 20 minutes ago
@BattlefieldComm @EAHelp How bout you help EA customer service preform better
The TnT Gaming Channel (@MrTally0002) reported 21 minutes ago
@EAHelp we have a serious problem. I bought apex packs and have been receiving multiple items I already owned. I would either like a refund or something. I've sent emails, I've done everything possible and still ignored. Im not some little kid you can push around.
Rusty 🇨🇦 (@Rusty_Sandbag) reported 26 minutes ago
Hey @TwitchSupport , can you help me disconnect my account from my old EA Account? @EAHelp is INCOMPETENT....
Mo Ward- 🇺🇸 #OnePlanetOnePeople 🇺🇸 (@MWardplus3) reported 26 minutes ago
@Mone54T @EAHelp @TheSims That was my first thought, 👍👍 My second was, why am I still having issues loading to the Gallery, earlier it took 8 tries before it loaded. My last build went right away, so I thought it was finally fixed, guess not, 🤔
Robert Olesnevich (@rco73) reported 28 minutes ago
@TheSims IF I ****** SAY LAUNCH OFF LINE AND DO NOT ****** UPDATE MY GAME IN EA APP SETTING I EXPECT YOUR ****** APP TO RESPECT MY CHOICES AND NOT ****** UP MY GAME TO ****** BROKEN UNFUCKEN TEST PILE OF CRAP UPATE! @EAHelp I SAID DO NOT ****** UPDATE MY GAME AND ******* DID IT!
Joe Fixit (@JoeFixit13) reported 29 minutes ago
@MaddenNFLDirect @EASPORTS_MUT @EAHelp just wasted 6 hours on the CPU event to get a 95 player pack after 10 wins and I never got the player just 1400 karrots. Please fix this
Erica 💙💛 (@Erica_RPereira) reported 32 minutes ago
@EAHelp Unable to access The Sims 4 for days after the latest patch. This widespread issue represents a failure to provide a functional digital product and raises serious consumer rights concerns, including lack of conformity and denial of access to paid content. Urgent fix required.
Arman Jouzdani (@ArmanJouzd86950) reported 32 minutes ago
@EAHelp @EASPORTS_MUT fix the visa cpu event on pc, it is slowed down and unplayable even with chew clock to try and progress
LYIN *** LIONESS (@Reignsalot) reported 34 minutes ago
Fix your ******* game bro @EAHelp
fka & aka BrickWerk (@Brick3BC) reported 35 minutes ago
Need @EAMaddenNFL @EASPORTS to fix this issue why is this a thing in edit rosters? @EAHelp can we do something please cause we all know you won't touch team rosters till Madden 27 next year #madden26
Frittenbude (@Frittenbude187) reported 37 minutes ago
@EAHelp @MaddenNFLDirect please fix your game i cant log in
waingarth (@waingarth) reported 37 minutes ago
hey @Steam_Support @EpicGames @EAHelp ye mfs are currently being hacked, might wanna do something before it goes from hearing about it from my friends to having it be a widespread issue.
Steve McKnight (@McFlex15) reported 41 minutes ago
@EAHelp Hope you fixed the connecting to MUT issues on PS5 as they are terrible
Bruno Godinho (@FlaNacao2019) reported 42 minutes ago
@EAHelp @easportsfcbr/ Severe Input Delay & Lag After Title Update 1.5.3 (07/04/26) - PC Since the Title Update 1.5.3 released yesterday (April 7th), the game has become almost unplayable online for many PC players. Problem: Heavy input delay (3-10+ seconds) Slow motion gameplay
Al Baule (@AL_BAULE) reported 42 minutes ago
@EAHelp wondering if the fix for battlefield 6 bugs are getting worked on. Every gamers lvls to guns says 0 instead of the actual levels and also every gamers stats are way off. There has been a issue after every update that you all have put out has caused some type of issues.
Shawn ****** (@ShawnSanger1575) reported 50 minutes ago
@EAHelp there is a lot of lagging in the H2H Match system as if I play with higher ovr or even play H2H with extremely good network it still lags a lot
tache (@StacheHolmes) reported 51 minutes ago
@EAHelp is there a known fix for swtor stretching on ultrawide monitors? Ive been trying to fix this issue for days.
sosala (@SalmBabtyn2220) reported 52 minutes ago
@EAHelp There is an ongoing matchmaking issue in Clubs league matches for over 17 days on Middle East servers only. We hope this gets fixed as soon as possible...
ᶠᵃʳˢᵏᵒ (@Farsko11) reported 53 minutes ago
@EAHelp fix middle east server we cant play proclubs we buy a lot of money on the game this is bullshit 3 weeks we cant play
Dave Tarran (@djtarran) reported 56 minutes ago
@EAHelp @EASFCDirect @EASPORTSFC Your game is unplayable!! Its been like this for weeks now, I can take a day or 2 but its been weeks! I'd hoped the update was to fix it! Buying and selling, sbcs, searching players, buying/opening packs all freeze the menu for a minute!