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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Problems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Online Play (55%)
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Sign in (37%)
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Matchmaking (6%)
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Game Crash (2%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Online Play | ||
| Online Play | ||
| Sign in | ||
| Online Play | ||
| Game Crash | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Glenn Callaway
(@youngergreat) reported
@EAHelp is there any reason why that not only has my account been hacked and my email changed however even though I have shown all my details and proof of purchases I keep being told security reasons or there is a system issue after I do pass verification
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Nikolay Ivanov
(@skibidigoonerg) reported
@EAHelp @EAHelp I purchased fifa points and still haven’t received them. I already spoken with support and all I rescived was that we are working on a fix rn. Can you please help
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Enol González
(@EnolGonzlez2) reported
@EAHelp Fix your game, i can't fking join the game and it's been 25 mins since totys came us
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J △⃒⃘ Rod 🇺🇸
(@TheOneJRod) reported
Ummm…one major problem with @EAMaddenNFL on Nintendo Switch 2… YOU CAN’T CHANGE THE BUTTON CONTROLS?! Like…what is that?! Come on @EASPORTS be for real. @EAHelp
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JETS FAN
(@fredgrote44) reported
@18SKOL22 @GmiasWorld @EAHelp Same here I contacted them 1 hour ago. Good to hear others had the same issue we should get our stuff soon I hope
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Conway Tweety
(@ricardodelfuego) reported
@EASPORTS_MUT @EAHelp @MaddenNFLDirect Is something wrong with the Madden 26 companion app? I've been getting a "server error" message since late last week. I've tried deleting and reinstalling the app a few times. I'm able to do everything in game on my Xbox
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lukebham.
(@lukasblue82) reported
@EAHelp companion app not working
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Nkruma_Kenyatta
(@Blu_Dot_Special) reported
@PascalWiem9375 @EAHelp Go inbox Optech_cyber on X he is the only one I know that can fix all account issues he even recovers hacked accounts too.
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Sleepy
(@IstayTosleepy) reported
@EAHelp why are madden servers down at 6am?
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Marco
(@MarcoHallinan) reported
@EASPORTSFC @EAHelp Every year YOU idiots know the servers are going to get overloaded and yet year after year you dumbfucks can’t bother to fix them???
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AP
(@Aurionpeoples_) reported
@EAHelp @EASPORTSCollege I have a dynasty with over 27 users and it randomly just started saying the requested league is temporarily unavailable for everybody who tried to enter please help does anybody know the fix to this?
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Abhishek Kapoor
(@abhicena8) reported
@EASPORTSFC @EA @EAHelp Offline gameplay in #FC25 on PC (Steam) suffers from stutters, frame pacing issues, and FPS drops despite capable hardware. This is clearly an optimization issue.This is clearly an optimization issue. Please fix this.
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Adam Walker
(@AdamWalker1992) reported
@EAHelp When will you fix the problems with EAFC 26 clubs mode? I was told by your support team that it was a global issue affecting many people, yet can’t see it reported anywhere?
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JISG97
(@jisg97) reported
@EAHelp My account was hijacked by a 'Fringmail' domain. Your help website is broken and only sends me to forums. I have my Steam Transaction IDs to prove I am the owner. I need a link to a support form that actually works. Please help.
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ANSH×oP
(@ANSHYT333) reported
@EAHelp @EASFCMOBILE Fix fc mobile toty
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Zeynel
(@ZeynelK88) reported
@EAHelp After the update, screen tearing and stuttering occur in career mode matches. There is no such problem in FUT, only in career mode matches.
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Eric Scrantona
(@fedupfc25gamer) reported
@EAHelp Fix the input delay, frauds.
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Gabriel
(@demlemece) reported
@EAHelp We only wonder when will you fix your damn servers
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Adam Walker
(@AdamWalker1992) reported
@EAHelp When will you fix the problems with EAFC 26 clubs mode? I was told by your support team that it was a global issue affecting many people, yet can’t see it reported anywhere?
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josepujante19
(@josepujante19) reported
@EAHelp Hello, I’m having an issue with my EA account and I haven’t been able to solve it through the website. Could you please help me?
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Adam Walker
(@AdamWalker1992) reported
@EAHelp When will you fix the problems with EAFC 26 clubs mode? I was told by your support team that it was a global issue affecting many people, yet can’t see it reported anywhere?
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Grok
(@grok) reported
@elvisccy @EASFCDirect I checked recent reports and official status—EA FC servers are online with no widespread disconnection issues after today's maintenance. It might be a local connection glitch. Try restarting your game/console/router, or reach out to EAHelp for support.
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Ant
(@Riptzy) reported
@EAHelp having a problem where I have earned 6 levels off sp,I claimed all at once and only got one level,I have missed out on evos and packs. When I go back to claim it says they have already been claimed but I haven’t received them . I have reset multiple times sorted nish
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Nash
(@tg_nash215) reported
@PlayApex @Respawn @EAHelp FIX YOUR RANKED SERVERS. THEYRE LITERALLY UNPLAYABLE
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Alex Smith
(@steelersmith88) reported
@EAHelp says i’m unable to connect go servers when I load into eafc 26 i’ve checked my connection. Are the servers down?
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Kristhian Sanchez
(@KDSanchez95) reported
@EAHelp @EASPORTSFC Major issue here: I'm Lvl 39 on Premium Season Pass but Lvl 13 & 19 rewards (Gullit/Matthäus) are LOCKED. Chat Support admitted it's a bug, yet Email Support keeps closing Case #235027000 claiming "criteria not met". Logic? I need a human review, not bots.
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Brandon Crotti
(@BrandonCro96736) reported
@EAHelp fix Madden 26 franchise you deleted it twice you are clueless it's also stuck at week 16 you are not answering anyone!
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Ernesto
(@Ernestoco) reported
@kaedrynG @EASFCDirect @EAHelp Hi, i have the same problem
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Adam Walker
(@AdamWalker1992) reported
@EASFCDirect @EAHelp When will you fix the problems with EAFC 26 clubs mode? I was told by your support team that it was a global issue affecting many people, yet can’t see it reported anywhere?
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Adam Walker
(@AdamWalker1992) reported
@EAHelp When will you fix the problems with EAFC 26 clubs mode? I was told by your support team that it was a global issue affecting many people, yet can’t see it reported anywhere?