EA Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Online Play (42%)
• Sign in (25%)
• Matchmaking (16%)
• Glitches (12%)
• Hacking / Cheating (4%)
• Game Crash (2%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Milan	Sign in	2 days ago
Paris	Sign in	2 days ago
Paris	Online Play	9 days ago
Pune	Sign in	9 days ago
Le Havre	Online Play	11 days ago
Lubumbashi	Online Play	13 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🌻🐛 (@JoyLuckClubbing) reported 18 seconds ago

  @EAHelp @TheSims so you have this special event where we have to login multiple times this week yet I can’t even open the app to claim them? 🙄

• 
  Bruno Godinho (@FlaNacao2019) reported 3 minutes ago

  @EAHelp @easportsfcbr/ Severe Input Delay & Lag After Title Update 1.5.3 (07/04/26) - PC Since the Title Update 1.5.3 released yesterday (April 7th), the game has become almost unplayable online for many PC players. Problem: Heavy input delay (3-10+ seconds) Slow motion gameplay

• 
  ReDragon93 (@ReDragon24) reported 8 minutes ago

  It’s crazy that the community keeps finding solutions to issues that official support can’t solve... @EASFCDirect @EASPORTSFC @EAHelp Still grateful to everyone who tried helping. At least if someone else gets stuck with this weird Clubs issue, now there’s a possible fix.

• 
  Elliot (@Elliotboy45) reported 9 minutes ago

  @atomichawk01 @EA @EAHelp Sadly 😔 I dealt with the same problem before. Support couldn’t resolve it, and an telegram user (moore_geek) ended up helping me recover my account. Hope this info helps you.

• 
  Tulky (@Tulky178512) reported 13 minutes ago

  @SilkOCE @EA_DICE and @EAHelp need to issue fking refunds for people who want it theving lying pricks is what they are !!

• 
  ehh (@rjnewt1994) reported 13 minutes ago

  Way to show the people(your customer base) that you don’t care about them. Servers have been garbage for weeks and you’ve done nothing to fix it. Ignoring each and every one of our concerns. Sitting in silence collecting money for services you can’t provide @EAMaddenNFL @EAHelp

• 
  Comsak Bhumiputra (@Comsak) reported 15 minutes ago from Rayong, Rayong

  @EAHelp My extra token cannot exchange with my player that means it is limited player. Exactly, I have more the player to change the extra token. Please fix it to now.

• 
  Corneliu Serediuc (@cserediuc) reported 15 minutes ago

  @StefanCodrea2 @EAHelp @EAHelpOfficial_ Had same issue, KOCHTECH01 on TELEGRAM sorted it.

• 
  abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported 20 minutes ago

  @EAHelp @EAHelp I have a problem with Ultimate Team on PS5. I can't connect for 2 days. I tried restarting the game, checking internet, and reinstalling, but nothing works. Please help me fix this issue.

• 
  synerhz (@synerhz) reported 26 minutes ago

  I'm simply asking for someone to investigate why 3 separate accounts on the same PC were all banned for the same reason. If something on my system is triggering EA AntiCheat, I genuinely want to fix it before ever logging into my main account again. @Respawn @EAHelp @PlayApex

• 
  Brandon Crotti (@BrandonCro96736) reported 26 minutes ago

  Hey @EAMaddenNFL and @EAHelp, I'm experiencing a major bug in Madden 27 across all rosters where player face scans and models are totally invisible. Anyone else going through this? Fix this please! #Madden27 @MaddenNFLDirect

• 
  . (@GhostFaceEco) reported 28 minutes ago

  @eahelp @EAMaddenNFL @EASPORTS Madden 27 crashes and doesn’t let me get into franchise league after simming fix your game

• 
  Luvv (@Luvv15418426720) reported 29 minutes ago

  Hi @EAHelp, I bought Ultimate/Icon Edition of EA Sports FC 26 on Steam. Earlier I refunded the EA version. Now in Ultimate Team I only see “Browse” and “FC Points” — no “My Packs” tab and no rewards. Can you fix my account?

• 
  Gaurav Kumar (@GauravKuma96201) reported 29 minutes ago

  @EAHelp @EASFCDirect Not able to login into ultimate team or companion app for last 6-7 hours getting error message login not available

• 
  CC Ry4N (@anubhavmaitra) reported 30 minutes ago

  @EASFCMOBILE @EAHelp Still no fix days later. I submitted receipts, order numbers, screenshots and UID multiple times, yet nothing has been resolved. Now my account is locked from purchases because your system says the previous transaction is still processing. Terrible support experience and WORST.

• 
  Nasir foster (@only1_nas1) reported 32 minutes ago

  @EAHelp I can't play superstar mode it's glitched and I don't know how to fix it

• 
  Yusuf Acay (@yusufjr2727) reported 33 minutes ago

  @EAHelp I can't access the game in Türkiye, please fix it.

• 
  Sherri Only Son™ (@iamDame2Cold) reported 35 minutes ago

  Say @EA I entered my password for the EA app, due to unnecessary security measures..You require me to enter a passcode that you are supposed to send to my e-mail…30 mins and 10 requests later, no code. How do we fix this? @EAHelp

• 
  Davidjrivera21@aol.com (@davidjrivera21) reported 36 minutes ago

  @EAHelp …. We have a franchise season going and we notice teams are shaded with no user icons and are unavailable for new users select them. What is the issue and how can it be fixed?

• 
  أحمد (@Ahmdalm_) reported 40 minutes ago

  @EAHelp BF Middle east servers are still down, fix it

• 
  Supermanzback (@Supermanzback) reported 40 minutes ago

  @EAHelp i'm pretty sure this has happened to other people, but can we not even play a h2h or draft event? I try to play the service boot me and I get a loss how is that fair

• 
  Saud1 🇸🇦 (@SaudxON1) reported 43 minutes ago

  @EAHelp High ping issue in FC 26. My normal ping is <10ms , but now it’s constantly 100ms+. Only happens in FC 26, all other games are fine. Likely server routing or matchmaking issue (connected to distant server). Please investigate and fix. Platform: PS5 Region: Saudi Arabia

• 
  B. Reed (@OnlyBreed) reported 44 minutes ago

  @EAHelp says it may take time for the pack to arrive but it’s obviously an error in the picture. I just want the points back to purchase another pack. My case number is 244117377

• 
  Alex Harvey (@tweetrimmer) reported 46 minutes ago

  @EASPORTSFC @EAHelp Unable to access Ultimate Team on console for 48+ hours. Other modes + web app work. Support closed case without fix. Evo expired due to this. Need this escalated.

• 
  TheAnfieldGuy (@TheKopTalk) reported 49 minutes ago

  @EAHelp my FUT account is broken. Everytime I try go on stores, I have something to deal with and it’s a badge, I try put it on and it says something wrong, PS5 please help

• 
  plippyflippy (@plippyflipbqsc) reported 49 minutes ago

  @EAHelp @EASPORTSFC please fix your game on ps5 me and other users are having issues when trying to do sbcs squad changes objectives packs you name it on the menu and your game just freezes with that silly triangle thing just loading causing me to restart my game 15-30 times aday

• 
  busta bust (@bust_busta) reported 51 minutes ago

  @EAHelp @EASPORTSFC I am requesting an immediate escalation for Case #[243220939]. I have a server-side data corruption issue: an unclaimed Evolution reward is stuck and unredeemable, causing my account’s Store access to crash entirely.

• 
  Peter (@Visual_Fears) reported 51 minutes ago

  @EASFCDirect @EAHelp @EASPORTSFC Any chance you’s can let me DM either as I’ve got an issue with FC 26 I need to discuss with someone. I tried using the EA Help website to contact someone but it wasn’t helpful. Thanks

• 
  Kevin Drake (@crazykev091) reported 55 minutes ago

  @EASPORTS_MUT @EA @EAHelp I understand draft week pushing a whole lot of content but to drop season 8 and the servers since at minimum Tuesday have not worked properly thats a big issue I’ve maybe have gotten to play 3 games in 5 days

• 
  🇲🇽tankarcade🇺🇸 (@tankarcadetv) reported 57 minutes ago

  @EAHelp So go back to forums where anything will be drop all the way down no help. It’s maybe it’s a issue where you don’t have enough of help or you wanna see if people have funny names