EA Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Online Play (36%)
• Sign in (30%)
• Matchmaking (15%)
• Glitches (15%)
• Hacking / Cheating (3%)
• Game Crash (2%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Saint-Étienne	Online Play	3 days ago
New Delhi	Online Play	6 days ago
Tassin-la-Demi-Lune	Online Play	7 days ago
Lamego	Sign in	7 days ago
Angers	Glitches	7 days ago
Arrondissement de Poitiers	Online Play	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Miazga (@helmanzzMiazga) reported 4 minutes ago

  @EASFCDirect Yeah, issues with connecting. Issues with connecting with real humans at @EAHelp. Accounts are kept being banned for coin distribution even tho no one sells/buys coins. The issue has been going for so long now it's amazing how incopetent your ToS team is. I've been banned for over 3months now on few seperate accounts, and unbanned multiple times only to be banned again the next day EVEN WITHOUT ANY ACTIVITY ON THE ACCOUNTS.

• 
  phil beep/bop/boop⬛🟧 (@CrowdAssassin) reported 7 minutes ago

  @EA @EAHelp you need to fix dead space 2, it will not start on my pc, I get the audio but all my monitor says is "resolution not supported". I had the for a while with 2008 dead space but it seems to have fixed itself, it did start in a weird revolution but could fix in settings

• 
  Jonny Doe (@JonnyD16654) reported 7 minutes ago

  @EAHelp @EAMaddenNFL @MaddenNFLDirect can yall please work on the glitched Trophies for Ps5. The community has made multiple reports and has gotten no response. They’ve been broken since launch. Please help. 🙏🏻

• 
  Brian Hauck (@bulldog9476) reported 9 minutes ago

  Has anyone else been experiencing constant lag and getting repeatedly booted from the servers since the last Madden update or is it just me? @EASPORTS_MUT @EAHelp

• 
  matt olpin (@MattOlpin) reported 11 minutes ago

  @EAHelp Hi, I’m reaching out regarding an ongoing issue on EA Sports FC 26 that has not been resolved through troubleshooting. I was previously given Case ID #241739143 and advised to follow up. I am consistently experiencing the following errors every time I attempt to play Clubs: •“The season pass is currently unavailable and you will not be able to earn progression towards your season pass.” •“Unable to connect to the EA servers. Please check your internet connection and try again.” Important details: •Platform: Xbox Series S •NAT Type: Open •Ping: 40–47 ms •Ultimate Team works normally •Issue only affects Clubs and Season Pass Troubleshooting already completed: •Restarted console and network •Cleared MAC address •Reinstalled the game •Tested multiple networks (including hotspot) •Disabled VPN (Verizon Secure Wi-Fi) This issue is consistent on every attempt (not intermittent) and appears to be server-side or account-related rather than a connection issue. Can you please escalate this case or confirm if this is a known issue affecting Clubs/Season Pass? I can provide screenshots or additional details if needed. Thank you for your assistance.

• 
  🌻🐛 (@JoyLuckClubbing) reported 12 minutes ago

  @EAHelp @TheSims so you have this special event where we have to login multiple times this week yet I can’t even open the app to claim them? 🙄

• 
  Carl Simpson (@GeneSimpson75) reported 16 minutes ago

  @DrSteinmanTTV @EAHelp Look at the products.... cash grab, crash slab, screw the gamers, they're a greedy bunch anymore... They look at our reports & complaints as us, just wanting to steal from them. They constantly treat me like I'm trying to get over on them, I've about had enough of it... #retire

• 
  RagnaRick (@RickSinkoe) reported 16 minutes ago

  @EASPORTS_MUT @EAHelp Please fix your servers.. This is absolutely ridiculous.. It’s impossible to do anything in this game.. I hope you have a helluva fat “Make Right” for all of us dealing with amateur night at EA…

• 
  ᶠᵃʳˢᵏᵒ (@Farsko11) reported 18 minutes ago

  @EAHelp Fix the middle east server we cant play the ******* game on proclubs

• 
  AJ (@JaxMeinicke) reported 18 minutes ago

  @ratojord @EAHelp Experienced this issue; TysonNerd on X delivered.

• 
  wajeh_7 (@wajeh_7) reported 19 minutes ago

  @EAHelp After the update, a problem appeared in the club mode: the game keeps crashing, and I can't control my players! The names change, and my players become robotic! What's the solution?!

• 
  Aidan (@oglea071) reported 20 minutes ago

  @EASPORTS_MUT @EAMaddenNFL @EAHelp fix your ******* servers

• 
  İncelikli Hayta (@innceliklihayta) reported 21 minutes ago

  @EAHelp I've been trying to get support for my missing FC26 Icon Edition content for a week. Your staff is being rude, insulting, and closing chats on me without solving anything. I paid for a service I cannot access, and no one cares. #EAHelp #FC26 #EpicGames

• 
  De MYSTéRIO (@MysterioDeYT) reported 24 minutes ago

  @EAHelp hi I am having a very urgent issue. My account is on a verge of getting hacked cause of some ea Account login error. Pls check dm. I send video.

• 
  busta bust (@bust_busta) reported 30 minutes ago

  @EAHelp @EASPORTSFC I am requesting an immediate escalation for Case #[243220939]. I have a server-side data corruption issue: an unclaimed Evolution reward is stuck and unredeemable, causing my account’s Store access to crash entirely.

• 
  أحمد (@Ahmdalm_) reported 33 minutes ago

  @EAHelp BF Middle east servers are still down, fix it

• 
  𝖲A𝐌𝒪𝐑𝗂𝐀 ✞★ (@iam_samoria) reported 36 minutes ago

  Why is not a keeper whenever I use PSG in EA26 season @EAHelp @EASPORTSFC Fix it!!!!

• 
  Everything 2A 🇺🇸 (@everything2A) reported 37 minutes ago

  @EAHelp where is the Virginia server? The Oregon server is insufferable lag.

• 
  😁 (@ItchyFreckle) reported 39 minutes ago

  @EAHelp Your EA NextStep is garbage. All I want to do is chat with a customer service rep so I can delete my EA account and it refuses to put me through to one.

• 
  Her Yerin Yerlisi (@SaltedMadBekir) reported 42 minutes ago

  @EASFCDirect Having trouble to access pro clubs 3 days in row. 3 days in row! They builded Rome in 3 days. Unbelievable; not the 3 days, how amateur you are is unbelievable. @EAHELP does not work too, even can’t help himself.

• 
  abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported 43 minutes ago

  @EAHelp @EAHelp I have a problem with Ultimate Team on PS5. I can't connect for 2 days. I tried restarting the game, checking internet, and reinstalling, but nothing works. Please help me fix this issue.

• 
  Yusuf Acay (@yusufjr2727) reported 44 minutes ago

  Please fix this problem. Every time I want to play, I can't access the game. Stop updating the content; you're reducing the number of users. I've been trying to connect to the game for 5 hours and haven't been able to connect even once. Remove this problem from Türkiye. @EAHelp

• 
  Josh (@joshsterdee) reported 45 minutes ago

  @EAHelp fix your servers

• 
  cslmae (@Babsy_T) reported 46 minutes ago

  @EAHelp Hi I brought some lp on the Sims Freeplay and it says there's been error in my wifi connection but the my money's already been deducted in my wallet. But the ko and social life is still zero. What do you think is the problem? My money is already gone, but what I bought is nothere

• 
  B-L-M, Free Palestine, Anthony is a bully (@advancedstats23) reported 50 minutes ago

  Do you guys plan to fix ea servers within the next year @EAHelp

• 
  B. Reed (@OnlyBreed) reported 54 minutes ago

  @EAHelp says it may take time for the pack to arrive but it’s obviously an error in the picture. I just want the points back to purchase another pack. My case number is 244117377

• 
  Boba (@Bobabago86) reported 54 minutes ago

  @eahelp @EASFCDirect @EASPORTS absolutely sick of bugs. I’ve just done that awful challenge for selecao objective. 39 goals to get an error - cannot process your request and get disconnected. Ridiculous game

• 
  Window_Licker (@MUT_slut) reported 56 minutes ago

  @EASPORTS_MUT @EASPORTS @EAHelp just put out some kinda communication. How hard is it. The lack of acknowledgement on an already broken highly anticipated promotion is just bad business.

• 
  Eda Abacı 🌸 (@edanrabaci) reported 59 minutes ago

  @mc021990 @EAHelp Same trouble Myles_Nerd1 on X handled it fast.

• 
  BeastAyushPlayzz (@AyushmanBoss12) reported 1 hour ago

  @EASFCMOBILE @EASFCMobile @EAHelp Many players didn't receive the 200 Draft Vouchers after completing the Heroism Chapter due to a glitch. Others got extra rewards, so it's unfair. Please check and provide compensation to affected players. #FCMobile #FixTheGlitch