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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Online Play (48%)
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Sign in (41%)
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Matchmaking (9%)
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Glitches (2%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Online Play | |
| Middlesbrough |
Online Play | |
 Sakskøbing |
Online Play | |
 De Smet |
Sign in | |
| Basildon |
Online Play | |
| Auburndale |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Byron Thomason
(@Byronthomason_) reported
Fix your servers... @EASPORTSFIFA @EAHelp
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Toby Little
(@TobyLittle14) reported
@EAHelp why is my companion app not working swear if ive been hacked im walking to your HQ and battering anyone on site
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Max
(@sw_c4non) reported
@EAHelp No prob, you have better things to do than to Reply to an angry person that actually knows that it can happens haha. Juste for info and i m Not Alone with the issue, i still hâve the serv Not found error, but it does connect i can play. Tho i don t See my friends with origin
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Max
(@sw_c4non) reported
@EAHelp that's the luncher having problem for sure, via origin, it doesn't work, can't see anyone, with steam and the same account ( linked ) I can correctly play with the ones connected to origin
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Iomie Keys
(@iomiemoo) reported
@EAHelp I’m still currently having trouble logging into apex, I haven’t been able to log in or play since the season 9 launch, it won’t take me past the server title screen, I’m getting kinda irritated, please help
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NoName
(@BurgosCervantes) reported
@EAHelp i can't get into my fifa account since yesterday, no problems appear to be with my acc, I can log in from the mobile app but I can't get into FUT, connection is fine, what can I do?
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M
(@M41610318) reported
@EAHelp my two red picks , had the exact same player , is this meant to be like this or are my red picks broken ?
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Meghan 🦆
(@Apptastic1) reported
Anyone else having issues with the sims 3 exchange? It’s been two days everytime I try to sign in or download something it just takes me right back to the home page. #thesims @EAHelp
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sMokem
(@mokem_s) reported
So I forget my email but can still login to my account on @ea... wtf are the asterisks on my ******* email account?! How are you guys this ******* stupid? @eahelp
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TheZguy
(@TheZguyYT) reported
@KingOneShot47 @EAHelp only some servers are broken from what I see, some servers you can't join for some reason, try joining servers that are full or almost full they'll most likely work, the servers that have a lot of free spots are broken most likely and unjoinable
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HEISENBERG
(@keji_macarthy) reported
@PlayApex please fix duo queuing in apex please for the past 4 games I’ve gotten no teammates and the lobbies start at 30 people please @EAHelp it’s been half a year and it still not been fixed even with this new update it’s still broken
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bruh moment
(@xdlowbro) reported
@tedsdedd @EAHelp same problem here, did yours get fixed perhaps?
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Astro
(@AstroWasTaken_) reported
@EAHelp please fix your horrible account merging. I want to merge my accounts but I can’t thanks to this horrible system
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Jakob_Valorant
(@JakobValorant) reported
@Tokyy11 @chrisjee92 @EAHelp do you still have the problem?
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SSR- THE DIVINE SOUL 💫🙏
(@SSR2284) reported
@EAHelp The issue has been solved. But I had to start it a lot of times for it to run smoothly. There is no issue with my internet connection or my Phone. Also, it runs a bit jittery
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michael smith
(@smichael985) reported
@EAHelp been trying to recover players and coins from my hacked account since this morning but keep getting told by the advisors that the systems are down. Online help giving errors too so can't even chat to anyone. Any idea when this will be fixed?
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Adam
(@adammzftw) reported
@EAHelp So I don't think the problem has been fixed yet. I still don't manage to see my 1350 coins that I'm supposed to have. It only shows me 400 coins and it's been like that for 2 days.
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سعد
(@Don_Abrahamovic) reported
@EAHelp i cannot login to my fifa companion app
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Sasquatchish
(@Sasquatchish1) reported
@EAHelp Been trying for about three 3 hours now to recover my hacked Apex account that got banned on Steam. Now after much contact, live chat, phone calls, I am totally locked out of my account and the login doesn't even work! F EA and Apex. I'm done.
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Jakob_Valorant
(@JakobValorant) reported
@chrisjee92 @EAHelp hmm i have an error
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Sadiq Z
(@As_zakari) reported
Top-notch customer service @EAHelp 🙌🏾
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Mrs R Ireland
(@MrsRIreland) reported
@Elizabe77197103 @EAHelp Thanks for the info - all his stuff is gone and no way to complain about rubbish service. It's mental!
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Nich 🟢🟡
(@united_20_13) reported
@EAHelp @XboxSupport @EASPORTSFIFA can’t get in to Fifa 21 it’s saying ‘the person who brought this needs to sign in’ I am signed in, got in no problems yesterday
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Sarah Cutler
(@sarahcutler001) reported
@MarlonPmX @EAHelp My account got hacked too...i tried contacting support service but no response so..I went online and searched for a hacker then I got referred to nikonhacks on instagram i was doubtful at first until they helped me recovered it.
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eliott.atl
(@Tokyy11) reported
@JakobValorant @chrisjee92 @EAHelp still not working
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Rhys⚽
(@rhyslmw) reported
@EAHelp hello. I'm having issues with the companion app for fifa 21. I'm trying to do SBC's but it keeps giving me an error
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farida
(@farida82364067) reported
@brandon52891 @EAHelp Sorry about that, but I will advise you sick the help of securitygobalharker01 on Instagram they got mine fixed with no issues, and they will definitely be able to help you out.
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La Naune
(@la_naune) reported
Hello @EAHelp. Due to problems during the launch of Apex Legends Legacy, I have been charged 3 times the Battle Pass.. Unfortunately I see I'm not the only one with this issue. I hope you will find a way to fix this Soon tm, because I really want that Valkyrie bundle ;) Thank's !
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Steve 2.0
(@AcrossDaKeeper) reported
@EAHelp Already done this previously, and have also tried using wired connection. It isn't my internet that is the issue as this doesn't happen with any game other than yours.
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Viktor P.
(@ViktorP90972563) reported
@EAHelp It is not really login issues but when I try to load in the game it's just saying "no servers found". If I'm in, I have to wait legit for 15 minutes to find a game and I don't think that there are so little players. I was trying to restart over and over again and it helped!