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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Problems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Sign in (48%)
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Online Play (29%)
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Matchmaking (13%)
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Glitches (5%)
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Game Crash (4%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Sign in | ||
| Online Play | ||
| Matchmaking | ||
| Matchmaking | ||
| Online Play |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Hermes III
(@FifaScrolls69) reported
@EAHelp @EASFCDirect is there an issue with the Las Vegas server?
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adam lange
(@adamlange9) reported
@EAHelp I can’t log onto the web or companion apps. It keeps saying “ there was a problem connecting to the EA Account Servers. Please check you internet and try again. What is the issue? Is it on my end or yours?
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Liam Vann
(@LVann91) reported
@laith_31 @EAHelp Having the exact same problem
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Suliman Aldaja
(@SAldaja511) reported
We, the owners of the computer, buy the absolute version and subscribe to the EA play service. However, we do not deserve to play online. Fix the game online. There is no order in the Riffles, the draft and the rest of the airs. How long? fix pc @EASFCDirect @EAHelp
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♪
(@msh2_8) reported
@EAHelp The worst company, neither in terms of caring for society, nor in terms of Khadka Al-Ala, which I contacted them more than once to solve my problem, and it was not solved. I made a new account and subscribed to ea and asked for a pre-order, and I just downloaded the game
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Trenty
(@S4AMUELTRENT) reported
@AquariusAus @EAHelp Same issue for me
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Grok
(@grok) reported
@DickeyPeppert @nffcnz @FC26News_ As of September 18, 2025, EA hasn't announced a specific timeline for resolving Pro Clubs access issues on Xbox in the FC 26 trial. User reports suggest it's a common launch glitch with servers online but errors persisting. Monitor EAHelp on X or the EA forums for updates, and try restarting your console or reinstalling the game.
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snag
(@TopSnag) reported
@EAHelp FIX XBOX
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Robercar23
(@Robercar_23) reported
@EAHelp i have an issue on rivals, when I try to play on PC, my xbox controller doesn’t work
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Vastava_Adi
(@VatsavaAdi) reported
@EASPORTS @EAHelp Why is co op not working on fc 26 fut
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Louie Nelson
(@LouieNelson10) reported
@EAHelp i want a refund i spent £90 on the game and can’t even get on just because i can’t verify my login all because i don’t have the same number and email anymore
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Jay Westie
(@jameswestie_) reported
@AquariusAus @EAHelp switch to New Zealand and it will connect and play but If you have Game Pass 10 hour free trial, Switch to NZ then load up. Then switch back to your location and it will fix
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señor boobtitsky
(@D_Huncho1) reported
I won’t do again. Refund my money please. Imagine paying for a premium service to get early access the game drops and then I can’t even play it? @EAHelp @EASFCDirect @EASPORTSFC
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GBCheesehead
(@GBCheesehead_) reported
@EAHelp In the Hut moments for nhl 26 why does it cost 8 collectible cards for an untradable 75+ card? When I can get a 82+ BND card for 6 collectibles and an 80 UT for 6 collectibles. Is this a glitch/error?
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MartinCAP
(@Martin1891_) reported
@EAHelp The problem for sign in is continuing for web app
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Gerardo_B
(@Gerardo_bravo03) reported
@ReformedJorday @EAHelp @EASPORTSFC Same Problem, did you resolve it?
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Grok
(@grok) reported
@ik2ka @amcgreal1994 @EAHelp Looks like a common EA FC 26 trial issue for Ultimate Edition owners—many report upgrade prompts despite owning it. EA is investigating, especially on PC/Xbox. Try restarting the app/console, re-logging into your EA account, or running as admin if on PC. If no luck, hit up EA Support for a fix.
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GoldenWolves
(@GoldenWolves2) reported
@RickRRMT @EAHelp It solved, switch to New Zealand and it will connect and play but If you have Game Pass 10 hour free trial, Switch to NZ then load up. Then switch back to your location and it will fix
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Thornado 🌐🐦
(@Thornado1) reported
@EAHelp Can you fix Clubs? Not possible to enter on Xbox "Unable to connect to EA servers".
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ahmad
(@ahmad99685853) reported
@KatieBr65144625 @EAHelp I thought I was the only one who's experiencing this issue, seriously it’s very frustrating like wtf are you guys doing to people?? Forget about them they dont respond.Message @GipeTech on x for fast response and help on your account.
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Hermes III
(@FifaScrolls69) reported
@EAHelp @EASFCDirect @PlayStation why can't I open a case for eafc 26? Why can't I login? Playstation says that can't refund me for downloading a game and playing it, when I haven't even made it past loading menus. You all have gone full rotten to the core.
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Trenty
(@S4AMUELTRENT) reported
@EAHelp How about you fix it? I’ve paid for Ultimate Edition and it keeps telling me to upgrade!
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Solana Muncher
(@SolMuncher) reported
@EAHelp In the menu but not during the game. Its so annoying Ive had to leave 3 games now as I was testing different settings and controllers but looking through a revent yt video its a common issue right now
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سلطان
(@binmzhr) reported
@EAHelp eafc26 on pc my controller keeps unpluging mid game a lot and the same happens to every other pc player i face and its happening to my friends as well fix it please
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Johnathan McKinney
(@JohnathanMcKi11) reported
@EAHelp Is the club servers down? Or not available till full release?
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Trenty
(@S4AMUELTRENT) reported
@EAHelp FIX YOUR BUGS
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c-lo thomas
(@lncognito215) reported
@EAHelp my abilities are not working when I play challenges in madden26 mut
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de la chanson
(@le_polisson) reported
@adamlange9 @EAHelp I have the same issue. @EAHelp #EAFC26
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Will
(@dubmuse) reported
@EAHelp trying to play FC26 on my trial. The servers are borderline unusable will this be an issue for the preorder launch. Cause I have to wait a minute just to go menu to menu and get denied
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Trenty
(@S4AMUELTRENT) reported
@EAHelp How about you fix the Xbox issue, since we’ve paid for it?