EA Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Online Play (43%)
• Sign in (23%)
• Matchmaking (16%)
• Glitches (13%)
• Hacking / Cheating (4%)
• Game Crash (2%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Online Play	5 days ago
Pune	Sign in	5 days ago
Le Havre	Online Play	8 days ago
Lubumbashi	Online Play	10 days ago
Troyes	Online Play	14 days ago
Brisbane	Online Play	16 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wagner Bustamante (@1bustamanteof) reported 1 minute ago

  I’ve tried every possible fix: password resets, VPNs, and clearing cache. I’ve opened multiple tickets and even tried local consumer complaint sites, but no luck. @EAHelp

• 
  😁 (@ItchyFreckle) reported 1 minute ago

  @EAHelp Your EA NextStep is garbage. All I want to do is chat with a customer service rep so I can delete my EA account and it refuses to put me through to one.

• 
  Mr77 (@WengersLostSon) reported 1 minute ago

  Every other day there’s always some sort of bs maintenance going on fix your ******* servers mannnn @EAHelp @EASPORTSFC

• 
  Richard (@Richard71873905) reported 2 minutes ago

  @EAHelp My game constantly says Our servers cannot process your request at this time. Please try again later. It's been doing it for days now. Restarted it same thing. Everything on my side is good. Its ea's problem. Please help thank you

• 
  Tomas (@Tomas42097) reported 2 minutes ago

  @EAHelp Hi, I'm having a serious issue. My PSN account is linked to an unknown EA email address that isn't mine. I have no access to that email and can't play any of my EA games. Standard support isn't responding. Can you please help me unlink it? Thanks.

• 
  jon ward (@bigjon_25) reported 2 minutes ago

  @EAHelp playing squad battles and winning, game decides to bug out and disconnect from the server resulting in me losing squad battle game how does that work out? Also completed an objective yet now it’s not what bullshit!!

• 
  Saud1 🇸🇦 (@SaudxON1) reported 6 minutes ago

  @EAHelp High ping issue in FC 26. My normal ping is <10ms , but now it’s constantly 100ms+. Only happens in FC 26, all other games are fine. Likely server routing or matchmaking issue (connected to distant server). Please investigate and fix. Platform: PS5 Region: Saudi Arabia

• 
  Alex Harvey (@tweetrimmer) reported 12 minutes ago

  @EASPORTSFC @EAHelp Unable to access Ultimate Team on console for 48+ hours. Other modes + web app work. Support closed case without fix. Evo expired due to this. Need this escalated.

• 
  RWC (@BeardownDoc) reported 12 minutes ago

  @EAHelp you have the worst customer service I’ve ever seen. Zero live people. Impossible to chat. Our account was banned because someone else tried to hack us. Zero resolution and son banned from his apex. Horrendous company

• 
  Ron (@Utd_Ron7) reported 12 minutes ago

  @EAHelp EA server in India is not working at all it’s been about 9 hours now Can you please fix that as well 9 hours during TOTS and Champs aren’t working makes no sense!!!!

• 
  Callam Bennett (@_callambennett) reported 16 minutes ago

  @elif__cemil @EAHelp It’s more the fact EA are refusing to do bits on their end despite a formal email request from Microsoft. I don’t know how to resolve this issue without EA doing their part

• 
  RagnaRick (@RickSinkoe) reported 16 minutes ago

  @EAHelp @EASPORTS_MUT @EASPORTS What in the actual hell is going on with your servers.. A total lack of communication, no service and still no way to play the game. It’s really frustrating that I can’t play a game I Bought due to ur company’s incompetence! Fix ur servers!🤬😤😡

• 
  RagnaRick (@RickSinkoe) reported 21 minutes ago

  @EASPORTS_MUT @EAHelp Please fix your servers.. This is absolutely ridiculous.. It’s impossible to do anything in this game.. I hope you have a helluva fat “Make Right” for all of us dealing with amateur night at EA…

• 
  Wolfgang Prüger (@WolfiPr) reported 21 minutes ago

  @EASFCDirect @EAHelp @EASPORTSFC If you clowns would play your own game, fc 26 wouldn't be so ***. The AI defenders and keepers in SB on semi pro are so OP, it's stupid. Objectives like scoring from outside are impossible. Also for days I have insane speed up lag in online modes.

• 
  Akshay Shrivas (@ImAkshayShrivas) reported 23 minutes ago

  @EAHelp @NFSCSpeak @NFSNL any update on below issue? Still unable to connect to servers in game.

• 
  JOBOOTSY (@jobootsy113811) reported 28 minutes ago

  @EAHelp Once again this is happening I bypass last year I can't play no challenges on the college 27 just like last year what's going on with your service man this is ridiculous I need my money back

• 
  ReDragon93 (@ReDragon24) reported 29 minutes ago

  It’s crazy that the community keeps finding solutions to issues that official support can’t solve... @EASFCDirect @EASPORTSFC @EAHelp Still grateful to everyone who tried helping. At least if someone else gets stuck with this weird Clubs issue, now there’s a possible fix.

• 
  Mohammad S. (@mo_s828) reported 30 minutes ago

  @Jayden_AVFC @EASFCDirect @EAHelp What was the fix?

• 
  Bruno Godinho (@FlaNacao2019) reported 31 minutes ago

  @EAHelp @easportsfcbr/ Severe Input Delay & Lag After Title Update 1.5.3 (07/04/26) - PC Since the Title Update 1.5.3 released yesterday (April 7th), the game has become almost unplayable online for many PC players. Problem: Heavy input delay (3-10+ seconds) Slow motion gameplay

• 
  Supermanzback (@Supermanzback) reported 33 minutes ago

  @EAHelp i'm pretty sure this has happened to other people, but can we not even play a h2h or draft event? I try to play the service boot me and I get a loss how is that fair

• 
  Shawn ****** (@ShawnSanger1575) reported 33 minutes ago

  @EAHelp there is a lot of lagging in the H2H Match system as if I play with higher ovr or even play H2H with extremely good network it still lags a lot

• 
  B-L-M, Free Palestine, Anthony is a bully (@advancedstats23) reported 36 minutes ago

  Do you guys plan to fix ea servers within the next year @EAHelp

• 
  Pedro Soares Batista (@PedroSoare38) reported 41 minutes ago

  @EAHelp @EASPORTSFC This is unacceptable. My account was hacked, password/2FA changed (Case #243136005). Your own support CONFIRMED the hack/unrecognized IPs this morning. Now your ToS team lies saying "no signs of compromise" and bans me. I spent €100 recently. Fix this!

• 
  . (@GhostFaceEco) reported 42 minutes ago

  @eahelp @EAMaddenNFL @EASPORTS Madden 27 crashes and doesn’t let me get into franchise league after simming fix your game

• 
  Mutaz (@iMutazzz) reported 46 minutes ago

  @EAHelp My Battlefield 6 on PS5 freezes every time just before jumping in REDSEC. All other game modes work. I tested another PSN account on the same PS5 and REDSEC works fine there. This issue only affects my account. Please investigate. Thank you.

• 
  50grandtune (@iplay_4_keep) reported 46 minutes ago

  @EAHelp server down psn allmight50grand

• 
  Pedro Soares Batista (@PedroSoare38) reported 48 minutes ago

  @EAHelp @EASPORTSFC This is unacceptable. My account was hacked, password/2FA changed (Case #243136005). Your own support CONFIRMED the hack/unrecognized IPs this morning. Now your ToS team lies saying "no signs of compromise". I spent €100. Fix this!

• 
  Jay (@delecruz02) reported 49 minutes ago

  @EAHelp Why is shoulder barge not working for me in fc 26 I have advanced defending on and when I press or hold x my players don’t do anything

• 
  phil beep/bop/boop⬛🟧 (@CrowdAssassin) reported 50 minutes ago

  @EA @EAHelp you need to fix dead space 2, it will not start on my pc, I get the audio but all my monitor says is "resolution not supported". I had the for a while with 2008 dead space but it seems to have fixed itself, it did start in a weird revolution but could fix in settings

• 
  Eda Abacı 🌸 (@edanrabaci) reported 54 minutes ago

  @mc021990 @EAHelp Same trouble Myles_Nerd1 on X handled it fast.