Is EA Games down?
Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Problems detected at EA Games
EA Games problems in the last 24 hours

February 22: Problems at EA Games
EA Games is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments.
Most Reported Problems:
- Online Play (41.60%)
- Sign in (41.20%)
- Matchmaking (7.60%)
- Game Crash (7.60%)
- Glitches (2.00%)
EA Games Outage Map
The most recent outage reports and issues originated from:EA Games Comments
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.EA Games Issues Reports
Latest outage, problems and issue reports in social media:-
Brenda (@xxmickeypoohxx) reported
@EAHelp @anthemgame 5 minutes of playing and got kicked because of an error saying unable to load pilot data. But kicked 3 more times for the same thing. Not cool.
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APEX Elite (@mixerApexElite) reported
@EAHelp @anthemgame @bioware Having problems with servers crashed 3 times on me then saying server shut down
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Chris Chamberlin (@turtlemann312) reported
@BioMarkDarrah @GambleMike @OBounced @EAHelp @Darokaz @BenIrvo I’m having the same issue with PS4 :/
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Eric Buksa (@EricBuksa116) reported
@EAHelp in anthem getting stuck loading after mission completes just like the demo and ea servers having problems connecting. Unable to connect.
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drkmage (@drkmage101) reported
@EAHelp please fix your stronghold boss on @anthemgame . at least 3 times I crashed defeating last boss and lost all shards that I got through stronghold.
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Scott Brown (@BrownPuns16) reported
@EAHelp I’m unable to access Anthem to my 2nd PS4. Will not connect to servers. Had this issue during demo as well.
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David Johnson (@dminerz_) reported
@EAHelp hey I'm just starting the game and I'm experiencing a bug where talking to Zoe crashes my game. PS4 error CE-34878-0
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Live4Happiness (@Happiness_OnPt) reported
@anthemgame @EAHelp #AnthemGame Does anyone know whats going on with the annoying nonstop pop up during freeplay that says server shutdown it pops up every 60 seconds its distracting/obnoxious do we have a fix. I can deal with load times, the pop ups getting a little frustrating
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Gary Smith (@NutriGee) reported
@EAHelp issue with repeated exiting of game. Getting "error retrieving anthem live data."
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mando.magoo (@mando_magoo) reported
@EAHelp im loving the game anthem but it either crashes or ea connection lost or both plz fix this
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Magdalena (@Edvoli) reported
@EAHelp Crashes when Talking To Max about getting the Tapes from Antium. I choose I owe you and It totally crash and closes. #Anthem
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Sunshine (@Sl1deAway) reported
@anthemgame @EAHelp mate, the game is broken on xbox. Can't remember anything this bad on launch. I'm actually enjoying it when i get in, but i just keep being sent back to the title screen.
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Roberto Caetano (@amazingfenomena) reported
@EAHelp i keep getting the message saying that the anthem service is unavailable.. please, help me..
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Mr. Rivera (@Shiro937) reported
@anthemgame @EAHelp oh my god... so many crashes. So many disconnects, Now I cant even log in cause there's an Error retrieving EA service data or something...
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doug pierce (@douglasbpierce) reported
@EAHelp guys. Been kicked on ps4 2 times in last 10 min and 4-5 times during day. Other than that, awesome. Plz fix though.
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G8merLegend84 (@snowak14225) reported
@EAHelp servers went down for me at 455pm est lost progress cant log back in so do you have a fix..... I say not after spending 6 days begging and requesting help
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Philip Kearney (@Kungfu_Yeti) reported
@anthemgame @EAHelp game is crashing everyone I load, Won't connect to servers. Is this a known issue @BenIrvo @GambleMike @Darokaz
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Forbiddenfigureworld (@Real_FFW) reported
@EAHelp I was playing the prospero mission to get the vanity store and mid-game it crashed.. Booted up the game and now I can't play the mission. Can't talk to prospero. Is there anything I can do to fix it
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Ollivett11 (@ollivett11) reported
@EAHelp Just had @anthemgame crash in conversation with Sayrna, first it sent me to the main menu with and error fail to update pilot info. Second time crashed to xbox dashboard @bioware
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Ash (@soulreap89) reported
@lMrBadgerl @Wade_2cold @anthemgame @EAHelp Not everyone is having the issue but a lot of people from each platform are... It's ridiculous.
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OgreSavage (@Ianholley) reported
@EAHelp hi just loaded up anthem legion of the dawn on Xbox to be told my account is suspended. No idea why also I can play other ea games no problem. Please help
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Glace (@GlaceNeo) reported
@EAHelp I played Anthem in the beta and parts of my hud couldn’t be seen since there isn’t an option to adjust screen size, the problem still hasn’t been fixed for the full game and it makes it a bit harder play
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Sam Cara (@F3ARxDEVILz) reported
@EAHelp For some reason FIFA 19 isn't loading, have restarted xbox numerous times to try and fix it. started happening after my opponent disconnected from a game in FUT champs and havent been able to get back on the game since
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Thothin (@twitchtvThothin) reported
@EAHelp @PlayApex apex legends dxdidag 0x887A0005 apex legends dxdidag 0x887A0006 pls fix these bug !!!!!!!!!!
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Jernaldo (@Jernaldo_) reported
@walid951 @EACoreySA @FUTDonk @EA_GZaro @EA_Andy_ @EAHelp Yes i agree. All did was packing Stones and now I’m banned. Fix your game @EACoreySA, cba anymore
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Shawn Grimes (@shawnrgrimes) reported
Hey @EAHelp It is not helpful to close a case without anything in the resolution section of the message sent. I have sent in two different forms trying to get my issue resolved and now it's marked resolved with no communication at all...
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Carlos AKA Baby Jesus (@CarlosAKABabyJ) reported
@EAHelp Honestly getting sick of getting kicked now. An hour in free play lord knows how many medals and I get kicked to main menu telling me error retrieving live data. Come one anthem.
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Solar Quiet (@SolarQuiet) reported
@EAHelp Anthem keeps disconnecting me from online service on xbox. I had the game crash earlier and I havent been able to play since. My region is Europe.
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Curt_varisco (@CurtVarisco) reported
@EAHelp It still says service is currently unavailable
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Ash (@soulreap89) reported
@lMrBadgerl @Wade_2cold @anthemgame @EAHelp All platforms are having this issue, I'm on Xbox though and can't play either
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Louie Louie (@Slothius) reported
@EAHelp I am not getting verification codes in my email so when I try to link my account to twitch prime I cannot without that code, there seems to be an issue as I am receiving all other emails to that account from EA
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Sean J MacKenzie (@SeanJMacKenzie) reported
@TaragGrunk @EAHelp @anthemgame Haha me too. I just watched it on YouTube. I thought being on console I’d have less problems but I was wrong.
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Fausy (@Fausy19) reported
@EAHelp why won't you guys reply to me. You talk about good customer service
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🇬🇦🇵🇱🇺🇦 (@Gunner_Auba) reported
@EA_GZaro @EAHelp just won a PS4 FUT champs game 3-2. As the final whistle blows and the players walk off the field, error in application. I go back into the game. It has counted as a loss. Please help.
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Luke Pembroke (@ljpembroke) reported
@EAHelp why is there always an obscene amount of lag whenever I try to play Apex lately. It’s getting worse every time I try it.
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JA (@JohnnyLaw___) reported
@EAHelp issue when I finish certain missions and strongholds... at completion, game crashes and kicks me offline with an Xbox Teredo error message for 30 seconds although internet is perfectly fine. I lose my progress and loot for the prior mission. This is the 6th time.
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OneWolf Games (@OneWolfGames) reported
@EAHelp Hello! I wanted to warn of an error that occurs in the fortress when talking with Freelancer Rythe in the bar. I've talked to that person (NPC) in 3 sessions, and it was 3 times that the whole game was closed! P.S. I'm playing on PC (Origin).
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Jeremiah phillips (@Jeremia60193908) reported
@anthemgame @Darokaz @UNTDrew @EAHelp Your servers are still complete garbage. I tried to keep a brave face for launch after the private and open beta troubles but I keep getting disconnected in the middle of a damn mission! I have very high quality internet. Fix your servers or I’m getting a refund
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gary hares (@GazHares) reported
@EAHelp trying to log onto game keeps saying connection problem. :/
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Kindled Legion (@KindledLegion) reported
@LACS5583 @anthemgame @EAHelp I have a friend on xbox who had the same issue. He did a full reset through the settings menu and it started working for him.
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Grumpy Shadow98 (@GShadow98) reported
@anthemgame @Darokaz @UNTDrew @EAHelp Been playing all day and every 10 minutes it says connection error plus it makes me restart the mission from the very start what's wrong with this game I really like it but with so many bugs, glitches and errors I can't enjoy any of it 😒😓
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Lei (@Subject_Z3R0) reported
@EAHelp Hi, I’m currently having an issue with the legion of dawn armor on Anthem. It isn’t showing up in the forge.
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Rahul Gairola (@ZiggyTheBlunt) reported
@EAHelp I’ve been stuck on the “connecting to online services” screen for the last 15 hours. Had the same issue during the VIP demo. Tried everything, including talking to support chat. Still no solution.
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D3NAl (@D3NAl1) reported
@EAHelp I just got a glitch where the anthem cutscenes lag and glitch
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FRC_YGGDRASIL (@FRC_YGGDRASIL) reported
@anthemgame @Darokaz @UNTDrew @EAHelp So I just did two tombs and lost my items when I ended my expeditions because of a message saying error retrieving Anthem live service data. Help please @anthemgame
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Marcus Iakhu (@DOOM996) reported
@EAHelp Resolution resets to 1200p instead of 1920p after every fresh start of the game. Massive performance issues in Fullscreen (after patch, before it was fine), so i have to run it in borderless mode!
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BIGG FACE 773 (@BIGGFACE773) reported
@Dom_Jonn @EAHelp @anthemgame I'm having this issue too 😣
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Saiyan GodofWar (@Saiyangodofwar) reported
@_NKing @EAHelp It's crazy the things they decide not to reply to but will gladly repeat things over and over. I've sent about 4 tweets about this bug/glitch and not one response was glad they at least acknowledged you with the same issue just on a different platform
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The Downer (@LonemasterWho07) reported
@anthemgame @EAHelp @XboxSupport I purchased shards in game and have not received them in my account. Please fix this ASAP. Gamer tag: Downer J Thanks
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Essi carleman (@Ecarleman) reported
@EAHelp @anthemgame i have a problem. I just completed old friends mission and i came back to fort didnt get a cut scene didn't get my strongholds unlocked. So help me out here wtf lol even got a trophy i did it. Cant replay it
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Tyler Staats (@tylerstaats2016) reported
@EAHelp I've tried 3 account recovery forms and all three have been denied, I lost access to the email linked to my account. I've given you all info to fix this but I've been getting nothing in return. This is pitiful.
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Joseph Bunn (@joebunn321) reported
@anthemgame @Darokaz @UNTDrew @EAHelp Game works well except for the screen boundries, I have to open then close settings when I log in to fix it on Xbox one
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Kytona (@Kytona) reported
@EAHelp Bought and installed physical LoD Edition for Ps4. Redeemed LoD DLC code, tried to redeem Best Buy Preorder DLC (Ranger Set, Weapon, Founder Status) and I am getting an error upon redemption that the code was used. Looks like a regular issue, just wanted to report it.
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Marcus morin (@marcusjr0) reported
@EAHelp @PlayApex new issue is end game final 2 and the game crashing dude.... come on EA...
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LenaPlays01 (@LPlays01) reported
@anthemgame @Darokaz @UNTDrew @EAHelp @anthemgame I have already contacted @EAHelp almost 2 hours ago and have had no reply. I was really looking forward to playing with my friends today but obviously I cannot until I get the support I need to fix a problem
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Snipe (@SnipeHT) reported
@anthemgame @Darokaz @UNTDrew @EAHelp I can't even get to the main menu. I'm stuck on "connecting to online services". I've reinstalled Origin and Anthem, tried repairing and updating the game, flushed my DNS, reset my hosts, etc... I've contacted @EAHelp a bunch, but they have no clue how to fix my issue.
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Kev (@kevp88) reported
@Futhead They still need to fix the laporte packing issue giving gold when he was TOTW but @EAHelp @EA_GZaro and @HakeshEAShah don't want to bother helping
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Jerec (@DarkJerec) reported
@UNTDrew @EAHelp Couldn’t even past the tutorial mission because every time I “talk to Owen” like the game said I got “couldnt load pilot info” “couldnt retrieve pilot info” loads to mainscreen, resume game, same error, 4 hours of that… I might ask a refund at this point
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Chase (@424988Lucas) reported
@EAHelp fix the health bars please
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Jacob Lilley (@FreezyBocaj) reported
@anthemgame @Darokaz @UNTDrew @EAHelp Just wanted to say I'm having a blast, this is by no means a bad game, but yes it has it's faults, but please don't give up on the game I believe you can fix it, and well if you have plans to carry on a story with the dlcs then you might be able to pull it off, do not give up!