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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Online Play (55%)
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Sign in (39%)
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Matchmaking (4%)
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Game Crash (2%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Online Play | |
 Mérida |
Online Play | |
| City of London |
Sign in | |
| Porth |
Online Play | |
 Brest |
Game Crash | |
 Cuiabá |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Hello123890
(@Hello1238901) reported
@EAHelp when is the pre order packs issue going to be sorted? I spoke to ea live chat and I was told there would be a tweet explaining the situation that night, it’s now been 3 days since and still no explanation.
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Donga
(@Donga19496199) reported
@EAHelp is my English that bad? Or should i include the video of the footage so you can understand the problem? Still no responses
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adam1️⃣9️⃣
(@adam_d_booth) reported
@EAHelp any chance of you helping me change my login verifications to login to fifa?
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DANNYonPC
(@DANNYonPC) reported
@BBerg03_Youtube Weird, any errors? cc @EAHelp
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Danny Hargreaves
(@DanTheBum) reported
@EAHelp objective STILL broken. No apology, no explanation not even the decency to acknowledge it is broken. Thank you
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A1ab2
(@A1ab22) reported
@EAHelp PLEASE FIXXXXXXXXX YOUR GAME EVERY TIME I JOIN GAME AND I WIN IN FIRST HALF THEN IT DISCONNECT ME AND SAY “you have to sign back into your PlayStation account” and it return me to the fifa 21 main menu!!!!!!!! Help please!!!😡😡
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Lord Pegasus
(@TheLordPegasus) reported
Hello @EAHelp does Anthem not work on the PS4 anymore? Keep getting thrown into connection problem prompts despite relaunching repeatedly.
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Miranda Baker
(@MirandaLynn981) reported
@EAHelp trying to reach Electronic Arts customer service for double charging me, but email is. Bouncing back and there are zero phone #s on their website. Please help.
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James
(@Jay_Eddo) reported
@EAHelp Hi Sue! My packs are only appearing on the web app? I still have the issue. DM me if possible?
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Bruno Jr
(@BrunoJr813) reported
@EAHelp Hi, I having an issue to make a ea account it keeps coming up with an error on my xbox account and my laptop. Need help to fix this issue thank you.
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EA Don’t Help
(@EADontHelp1) reported
@FUT_AST @EAHelp @EASPORTSFIFA Have you tried resetting your router? We know this won’t actually work but we want you to buy next years game If people stop buying our games, we might actually have to fix them
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escritospordia
(@escritospordia) reported
@tungstenTWx @EAHelp You can solve that problem?
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EA Don’t Help
(@EADontHelp1) reported
@Truly_An_Cat @EAHelp We certainly want to help you! We are concerned there might be issues with us taking more of your money!
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escritospordia
(@escritospordia) reported
@tungstenTWx @EAHelp You can solve that problem? I have that problem too
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African Canary
(@AfricanCanary) reported
@EAHelp are you guys just going to leave the Ajax objective broken??????????????????????
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Karel Beneš
(@Rel11) reported
@AskEASupport hello support i cant complete mission in bf1 the german anti tank tactics codex one field gun not spawning i need for complete all codex please help me or make micro update for this problem?
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Bzh Aubert
(@bzhaubert) reported
@EAHelp Thanks. I test it on FIFA 19. It seems good. I re-dowload NHL 21 Sunday evening after the week of games. i hope this will fix the ping tuning problem. I will come back to you if necessary.
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nicknickinson
(@nicknickinson) reported
@EAHelp is there a reason why there’s serious lag on rivals right now? My internet is working fine and I had no problem last night. Is it an issue with the servers?
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Josh
(@Jrutts12) reported
@EAHelp EA every time I play a game on fut when it’s finished I get an error message and returned to the menu??? Please help
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Cryptrekt
(@cryptrekt) reported
@EAHelp please come back to me on this problem. I payed for a lot of games and cant play them now because i dont have access. The customer service is very bad and I opened a ticket with no follow through...
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Kev Laz
(@lazza_10) reported
@EAHelp Ajax "represent in rival" Team objective not working. Apparently its not been working for over a week. There's now 1 day 9hrs left. Will it be fixed anytime soon?
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Broken Matt 🍷
(@Kyt0_) reported
@EAHelp I am trying to finish “ the Belgian Finisher “ task in objectives, even tho i am doing it correctly but its not counting for me and so many have complained about this issue, I need the xps of this task to reach level 30 before Friday! Please help
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Josh
(@Jrutts12) reported
@EAHelp EA I’m getting error messages after playing games on every game mode on fut none of my games are counting please help
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DarthSot
(@darth_sot) reported
@EAHelp One month and still waiting for the Fifa 21 upgrade. One month for a service paid but not delivered. Several conversations with your USELESS and incompetent support, with no solution so far. That's called a scam you thieves! Reported to EU Comission!
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will
(@wxllck) reported
from
Eastbourne, England
I keep disconnecting from the majority of my fut games. Sometimes it boots me out when I’m browsing the menus too. Never really had this problem on the Xbox one (series x now). Can you help please? Thanks @EAHelp @EASPORTSFIFA
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escritospordia
(@escritospordia) reported
@wooden_head @EAHelp You can solve that problem?
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Corbelle
(@GaMe4WaTcH) reported
@bravescountry_3 @EAHelp The same thing happened to me. I somehow have my Gamertag linked to someone elses EA account, and gave all my information. Instead of helping, they interrogated me over the phone then told me to get in contact with the random guy's Steam account and fix the problem myself...
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Matias
(@matigonzales163) reported
@EAHelp @joe_melrose It also happend to me EA, please fix it
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cameron
(@cameron74192278) reported
@EAHelp on week 5 gold it says score in 3 separate matches with a Belgium player on world class I have and it’s not counted fix this now not playing anymore for do it if it’s not going to count
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Emilis
(@emilistx) reported
@EAHelp Ok i might try but problem is my uncle bought them as a gift for christmas