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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Sign in (47%)
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Online Play (31%)
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Matchmaking (12%)
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Glitches (5%)
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Game Crash (4%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ludhiāna |
Sign in | |
| Gudivāda |
Sign in | |
 San Antonio |
Online Play | |
 Bari |
Matchmaking | |
 Madrid |
Matchmaking | |
| Salem |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Amentih
(@Amentih_) reported
@EAHelp All these bugs wouldn't need any fixing if you just play tested your content or at least watched Game Changer videos. These bugs were around for weeks & yet you didn't fix anything before releasing the patch & expansion pack. I cannot play HSY at all, interactions are blank
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Naomi Barclais
(@barclais_naomi) reported
@EAHelp Since 7pm I've been watching everyone complain about minor problems. But I'd like to know if you are going to do anything for all the people who can't even launch Origin and haven't had any help ? I don't understand how you can pay for a game without being able to enjoy it...
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Perf
(@PerfTheGod) reported
@MrsZhuliya @EAHelp NOBODY CARES FIX APEX LEGENDS
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Perf
(@PerfTheGod) reported
@EAHelp how come after the apex legends update yesterday I am getting dxgi device hung error? game is literally unplayble now and it is nothing on my end. I have never had an issue with the game until yesterday. Please fix.
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rebecca 🪐
(@becckss) reported
@EAHelp Can we fix that prom never happens
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Perf
(@PerfTheGod) reported
@CarnTheAardvark @EAHelp Literally lost 500 RP to crashes and now I probably wont get masters this season becsuse theyre not going to fix it. They are ignoring me.
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Perf
(@PerfTheGod) reported
@EAHelp @JordieAine NOBODY CARES FIX APEX LEGENDS
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bonehilda's bestie✨
(@shadysimmer) reported
@PerfTheGod @EAHelp @JordieAine 36 million simmers do, so maybe stop spamming on all the sims posts bc our game is broken too?
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Biz Passion Power
(@bizpassion) reported
@Josh81777557 @EAHelp Dm GODY_CYBER on Instagram to fix this
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•kirstyclg•
(@kirstyclg) reported
@EAHelp @TheSims it's a different 109 error code everytime I try and play a household
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sinihelin
(@SiniHelin) reported
@Sabrina89Luna @EAHelp well good to know there is a fix overall :/ i might have to try that
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Joshy Baker
(@Joshyybabes) reported
@EAHelp Think EA need to sell the rights of the sims game to a gaming company that actually care about the product they make. The amount of broken content!!
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🎵 Neon: Team Wither 🎵
(@Ne0nZ3bra) reported
@EAHelp Ive reset it that way MANY times now gotten the link fork my email, etc etc. Ive written down the passwords WHILE i make them, so i know they are right. It just keeps giving me same errors, im on PC
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Nicole Jupiter
(@Pandanicoleium) reported
@EAHelp The new sims expansion has completely broken my game. Sims aren’t reacting to commands and they can’t get to objects they previously could. This is disappointing. I assume there will be a fix ASAP?
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Perf
(@PerfTheGod) reported
@EAHelp can I get some support? I literally cannot play apex and there is NO fix for it. You guys broke the game and dont acknowlege it and when I get disconnected and then banned for abandonment because your game doesnt work.....we have issues. Talk to me.
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Perf
(@PerfTheGod) reported
@CarnTheAardvark @EAHelp Seriously, this is pretty sad that this string of tweets is the only thing on the entire internet I can find reguarding the update yesterday completely breaking the game. Scan and repaired, reinstalled graphics drivers, did every fix known to man.
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strove
(@wh1teiisdead) reported
@EAHelp Hello??? Can i get some help please I can’t have live chat help me because the button isn’t available and i’m trying to fix something with spore
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Biz Passion Power
(@bizpassion) reported
@IWE_YOUTH @EAHelp Dm GODY_CYBER on Instagram to fix this
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🥀 marlena storm 🥀
(@deadmazquerade) reported
@DayJa_ad @EAHelp I was outright told they won't issue a refund for DLC. Like their entire franchise isn't DLC now.
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leah
(@despisereal) reported
@EAHelp can you please help me? I wanted to play the sims after I did the update, but nothing is working. I can’t get into my game,I get the constant error code. I already tried repairing the game and removing mods but without success.. pretty disappointed as I was very excited.
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Perf
(@PerfTheGod) reported
@EAHelp @EA horrible company no support, nobody gives a **** about sims. FIX APEX LEGENDS IT IS ******* UNPLAYABLE DUE TO YOUR UPDATE YESTERDAY CAN YOU GUYS UNDERSTAND
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Kelly-Ann Ste. Marie
(@kelann1977) reported
@EAHelp Can U fix the fact that I cant play the game at all? I try to make a teen sim and no skin colors work, no makeup colors, eyes, clothes, hair, nails, ect??? Cant load a save game ect????
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Bepsy
(@Bepsy10) reported
@Mah_Teddy @EAHelp I think I can kinda explain. It isn't the whole name, it is just the first 4 letters that have an issue when used together due to an urban dictionary meaning that refers to female ********. It would be like writing shiteo or something like that. Maybe try using a space? Idk
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CarnTheAardvark
(@CarnTheAardvark) reported
@EAHelp I have run as administrator, repaired it 10 times, updated all drivers and gpu. Nothing is working. Still crashing to desktop. With no error.
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Eloise
(@adumbbisexual) reported
@EAHelp I’m having a glitch where my elder sims can’t retire I don’t have any mods never have. The sims get to the end of the interaction then reset pls help me
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Day’Ja AD
(@DayJa_ad) reported
@EAHelp Can you guys issue a refund? My game won't open. Another unfinished product.
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Matthew Kick
(@MatthewKick) reported
Hey @EAHelp im getting really sick of playing people on Fifa 22 who purposely lag connection
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Perf
(@PerfTheGod) reported
@EAHelp @alexishandley17 NOBODY CARES FIX APEX LEGENDS
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Biz Passion Power
(@bizpassion) reported
@SrkFrht @EAFIFAMOBILE @EAHelp Dm GODY_CYBER on Instagram to fix this
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Cara 👑
(@drunkococo) reported
@EAHelp hey, trying to purchase high school exp pack, it asked if I want to make it a bundle, but it’s not coming up as an option. Is there a fix?