EA Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Sign in (42%)
• Online Play (34%)
• Glitches (10%)
• Matchmaking (8%)
• Game Crash (5%)
• Hacking / Cheating (2%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Saint-Omer	Online Play	2 days ago
Toulouse	Sign in	3 days ago
Sydney	Online Play	3 days ago
Paris	Glitches	5 days ago
Paris	Online Play	5 days ago
Sydney	Sign in	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wolfgang Prüger (@WolfiPr) reported 2 minutes ago

  @EASFCDirect @EAHelp @EASPORTSFC If you clowns would play your own game, fc 26 wouldn't be so ***. The AI defenders and keepers in SB on semi pro are so OP, it's stupid. Objectives like scoring from outside are impossible. Also for days I have insane speed up lag in online modes.

• 
  Horus TV1 (@Horus_TV1) reported 4 minutes ago

  @EAHelp @ApexLiveComms @PlayApex I had extreme FPS drops! I think it is related to shader chach related to the Axel Premium skin! I removed it and entered firing range, the FPS suddenly became stable! I put it again, it also remained stable! Is this the problem? I have i9-14900K

• 
  Aidan (@oglea071) reported 7 minutes ago

  @EASPORTS_MUT @EAMaddenNFL @EAHelp fix your ******* servers

• 
  ehh (@rjnewt1994) reported 9 minutes ago

  Way to show the people(your customer base) that you don’t care about them. Servers have been garbage for weeks and you’ve done nothing to fix it. Ignoring each and every one of our concerns. Sitting in silence collecting money for services you can’t provide @EAMaddenNFL @EAHelp

• 
  🌙 (@keeLesh_FPS) reported 11 minutes ago

  @PlayApex I get ce Errors when i start the Game cant Play anymore any help? @EAHelp

• 
  INDIAN SPECTATOR (@subs_by_chance) reported 12 minutes ago

  @EASFCMOBILE @EAHelp yesterday morning Sunday many users got 200 tokens as freebies they have approximately 2x117,2×116 cards.user like me never get 200 to-kens free it's unfair to play you giving some users 200 token as glitch and others nothing.We need 200 token compensation

• 
  fevzi can yıldırım (@yldrmfevzican) reported 17 minutes ago

  I've been experiencing connection issues in EA FC 26's Ultimate Team game mode for about two days now, and all the solutions I've tried have failed. I need help. @EAHelp

• 
  ReDragon93 (@ReDragon24) reported 17 minutes ago

  UPDATE: After days of troubleshooting, support tickets and useless answers, the problem is finally fixed. And no, the solution did NOT come from EA Support. @EASFCDirect @EASPORTSFC @EAHelp

• 
  The Fridge (@unjustfridge) reported 18 minutes ago

  @EAHelp @PlayApex I’m having issues with my game crashing everyday at least once. Doesn’t happen in other games for me. Can you dm me and try to help?

• 
  Khalid Ali (@goat25266) reported 23 minutes ago

  Dear EA, If you want more people to play your game, you need to fix your servers. The main issue is that the servers are not being upgraded @EASFCDirect @EASPORTSFC @EAHelp

• 
  IRGC NEWS ™ (@IRANGUARDCORPSE) reported 26 minutes ago

  @ImChambel @JamesNFFC1984 @EAHelp I logged in but problem is finding a game ffs

• 
  Corneliu Serediuc (@cserediuc) reported 26 minutes ago

  @StefanCodrea2 @EAHelp @EAHelpOfficial_ Had same issue, KOCHTECH01 on TELEGRAM sorted it.

• 
  Sultan (@suli435265) reported 27 minutes ago

  @Manta_Made @EAHelp Heads up, Miles_techz1 can resolve this issue.

• 
  Supermanzback (@Supermanzback) reported 32 minutes ago

  @EAHelp i'm pretty sure this has happened to other people, but can we not even play a h2h or draft event? I try to play the service boot me and I get a loss how is that fair

• 
  Brandon®🤒💧 (@B_LxckedN) reported 33 minutes ago

  @EAHelp @MaddenNFLDirect Bought the season pass from the store and didn’t give it then bought it again and it took a total of 3000 points . Plz fix

• 
  Yusuf Acay (@yusufjr2727) reported 35 minutes ago

  @EAHelp I can't access the game in Türkiye, please fix it.

• 
  LiamGM ⚫️⚪️⚫️⚪️ (@LiamGM90) reported 36 minutes ago

  @EAHelp @EASPORTSFC @EASFCDirect Slow ******* servers On #FC26 Seriously get this problem SORTED BY 9pm tonight cause I want to my SQBs later thank U !!!!

• 
  Just-Ice (@lordairo) reported 41 minutes ago

  @EAHelp You guys need to fix the bug on FC 26. I don't understand how one would be winning comfortably in an online game, and once the opponent abruptly cancels the game, the win would not be recorded. That is frustrating.

• 
  Alex Harvey (@tweetrimmer) reported 41 minutes ago

  @EASPORTSFC @EAHelp Unable to access Ultimate Team on console for 48+ hours. Other modes + web app work. Support closed case without fix. Evo expired due to this. Need this escalated.

• 
  Jax Meinicke (@JaxMeinicke) reported 41 minutes ago

  @Zazaleaft5vp @EAHelp Experienced this issue; TysonNerd on X delivered.

• 
  Callam Bennett (@_callambennett) reported 42 minutes ago

  @elif__cemil @EAHelp It’s more the fact EA are refusing to do bits on their end despite a formal email request from Microsoft. I don’t know how to resolve this issue without EA doing their part

• 
  Mohammad S. (@mo_s828) reported 44 minutes ago

  @Jayden_AVFC @EASFCDirect @EAHelp What was the fix?

• 
  Wolfgang Prüger (@WolfiPr) reported 49 minutes ago

  @EASFCDirect @EAHelp @EASPORTSFC This game would be much better, if you idiots would fix key things like gameplay and matchmaking. Perfect round in gauntlet is impossible for me bc despite having a bad form in "friendlies", I am still getting matched against elite players.

• 
  gojo sensei (@njerrina) reported 52 minutes ago

  @EAHelp i can’t log into my ea account. It keeps saying sending a code to my email but it never comes. Been trying to talk to you guys on live chat for days but the bot keeps sending me to the sign in page!!! Help please

• 
  BeastAyushPlayzz (@AyushmanBoss12) reported 54 minutes ago

  @EASFCMOBILE @EASFCMobile @EAHelp Many players didn't receive the 200 Draft Vouchers after completing the Heroism Chapter due to a glitch. Others got extra rewards, so it's unfair. Please check and provide compensation to affected players. #FCMobile #FixTheGlitch

• 
  plippyflippy (@plippyflipbqsc) reported 55 minutes ago

  @EAHelp @EASPORTSFC please fix your game on ps5 me and other users are having issues when trying to do sbcs squad changes objectives packs you name it on the menu and your game just freezes with that silly triangle thing just loading causing me to restart my game 15-30 times aday

• 
  Eda Abacı 🌸 (@edanrabaci) reported 57 minutes ago

  @mc021990 @EAHelp Same trouble Myles_Nerd1 on X handled it fast.

• 
  Erik (@JasonF13Fan) reported 58 minutes ago

  @EAHelp @EAMaddenNFL @EASPORTS_MUT Hey ******** fix your dam servers! Got to tier 2 for the CPU Event finished and won the first game but due to being “kicked” out it’s now counted as a loss and means I’d have to do the first 5 games again! Class action lawsuit is what you need!

• 
  Jay (@delecruz02) reported 58 minutes ago

  @EAHelp Why is shoulder barge not working for me in fc 26 I have advanced defending on and when I press or hold x my players don’t do anything

• 
  Ricky Raju (@Ricky_Raju) reported 60 minutes ago

  @EAHelp why is there so many cheats in your game? Dont you have filters to remove or stop cheaters? Almost every match we come across cheaters...and guess what? Although the player isnt skilled, they still win...PLEASE FIX YOUR GAMEPLAY