EA Games status: server issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Problems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
- Online Play (37%)
- Sign in (35%)
- Matchmaking (11%)
- Game Crash (11%)
- Glitches (7%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Oaxaca
|
Sign in | 1 hour ago |
 Paris
|
Glitches | 5 hours ago |
 Township of Evan
|
Online Play | 2 days ago |
|
Tourcoing
|
Matchmaking | 10 days ago |
 Gladbeck
|
Sign in | 15 days ago |
 Santurtzi
|
Glitches | 16 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
-
Muhammad Alaa (@Mu7ammadAlaa) reported@EAHelp @EASPORTS @Steam Hi Everyone, I am reporting two critical issues while playing FC26 that I need immediate support with: 1. I am facing a sudden increase in the latency and a drop in the FPS to be lower than 10 while playing the game without any clear reason.
-
Mohammad S. (@mo_s828) reported@Jayden_AVFC @EASFCDirect @EAHelp What was the fix?
-
charlie 🪿 HOLY CABOOSES! (@reservoirgoose) reportedthe @EAHelp "customer support" AI chatbot is genuinely a joke LMAOOOOOOO i explain my issue, it links me to a completely irrelevant article, and when i say that's not the problem it restarts the chat
-
Rmichael46 (@jjeffdude46) reportedSugar rush solos aren't giving small egg reward upon completing.. please fix @MaddenNFLDirect @EASPORTS_MUT @EAHelp
-
Erik (@JasonF13Fan) reported@EAHelp @EAMaddenNFL @EASPORTS_MUT Hey ******** fix your dam servers! Got to tier 2 for the CPU Event finished and won the first game but due to being “kicked” out it’s now counted as a loss and means I’d have to do the first 5 games again! Class action lawsuit is what you need!
-
Wayne Dannatt (@wadannatt) reported@EA @EASPORTS @EAHelp it's not a good look when you're allowing cheaters to do what they like in #EASPORTSPGATOUR This weeks Online Tournament at Augusta National shows who's cheating and who isn't Scores of -23, -22, -21, & -20 are impossible because of how broken putting is!
-
Mino Gaming (@Minarchick42) reported@EAHelp @Battlefield @EAPlaytesting I got the link to join BF Labs but the Playtesting site is down and won't open the sign in page. I only have another day to sign in PLEASE HELP!!!
-
Just-Ice (@lordairo) reported@EAHelp You guys need to fix the bug on FC 26. I don't understand how one would be winning comfortably in an online game, and once the opponent abruptly cancels the game, the win would not be recorded. That is frustrating.
-
Liam Carson (@LiamCarson93) reported@EAHelp can you look at the dm I’ve sent you please? Got an issue with my account and not getting anywhere
-
Seth McGinnes (@McginnesSeth) reported@EAHelp Fix your dog💩 servers!
-
Fuduli (@Fuduli10) reported@EAHelp My account is blocked for over a week due to a stuck Evolution item in unassigned. I cannot access packs or use purchased FC Points. Support confirmed but no fix yet. This needs urgent manual intervention.
-
Wolfgang Prüger (@WolfiPr) reported@EASFCDirect @EAHelp @EASPORTSFC If you clowns would play your own game, fc 26 wouldn't be so ***. The AI defenders and keepers in SB on semi pro are so OP, it's stupid. Objectives like scoring from outside are impossible. Also for days I have insane speed up lag in online modes.
-
Emirion (@Emirionkane) reported@EAHelp I need help with Case #243410133. My Guest account has an age error and the support button is missing in-game. Chat agents couldn't fix it. Please help me update my birth date manually so I don't lose my progress. #EAHelp #FCMobile
-
B. Reed (@OnlyBreed) reported@EAHelp says it may take time for the pack to arrive but it’s obviously an error in the picture. I just want the points back to purchase another pack. My case number is 244117377
-
Richard (@Richard71873905) reported@EAHelp My game constantly says Our servers cannot process your request at this time. Please try again later. It's been doing it for days now. Restarted it same thing. Everything on my side is good. Its ea's problem. Please help thank you
-
Rob Jones (@SonicSoupRob) reported@EAHelp Please fix your disconnection glitch. It happens in all first play attempts. The issue is when u need to fulfil limited game objectives, it counts against u as games played but not for the requirements, so I forfeit qualification due to no fault or action of my own.
-
Theo Potter (@TheoPotter45131) reported@EAHelp @EASPORTS @DoonansNDragons I hit Rank 1 (15 wins) but a server crash at the final whistle blocked my rewards. I've finished all my games so I'm stuck. Case #245744688 has the photo proof of the 15/15 screen attached. Could you please flag this for a manual sync so the rewards trigger thank
-
H (@SolicitorSpurs) reported@EASPORTSFC @EASPORTS HOW CAN I HAVE 76 ITEMS IN MY SBC STORAGE, BUT SEARCH FINDS NO RESULT. FIX YOUR GAME. @EAHelp
-
Bruno Godinho (@FlaNacao2019) reported@EAHelp @easportsfcbr/ Severe Input Delay & Lag After Title Update 1.5.3 (07/04/26) - PC Since the Title Update 1.5.3 released yesterday (April 7th), the game has become almost unplayable online for many PC players. Problem: Heavy input delay (3-10+ seconds) Slow motion gameplay
-
𝒟𝑜𝓃𝓃𝒾𝑒 𝒯𝒽𝓊𝓇𝓂𝒶𝓃, 𝒥𝓇. (@donniethurmanjr) reported@TapXMikey Wins don’t count at all for so many of us. Been broken since the Honors event. I’m still fighting it with @EAHelp
-
АКИРА 𖤓 (@aretyy__) reported@EAHelp Hello, im having a error on battlefield 2042 that you can't start a match and it's giving a " matchmaking failed " and it starts happening on the past week and I've seen a great amount of people talking about it on the " EA forum ".
-
Pedro Soares Batista (@PedroSoare38) reported@EAHelp @EASPORTSFC This is unacceptable. My account was hacked, password/2FA changed (Case #243136005). Your own support CONFIRMED the hack/unrecognized IPs this morning. Now your ToS team lies saying "no signs of compromise" and bans me. I spent €100 recently. Fix this!
-
Brian Hauck (@bulldog9476) reportedHas anyone else been experiencing constant lag and getting repeatedly booted from the servers since the last Madden update or is it just me? @EASPORTS_MUT @EAHelp
-
ぷーちぇる💙 (@ZAzBXa0kuW46190) reported@EAHelp Hurry up and fix the server.
-
Pedro Soares Batista (@PedroSoare38) reported@EAHelp @EASPORTSFC This is unacceptable. My account was hacked, password/2FA changed (Case #243136005). Your own support CONFIRMED the hack/unrecognized IPs this morning. Now your ToS team lies saying "no signs of compromise". I spent €100. Fix this!
-
Fuduli (@Fuduli10) reported@FUT_Accountant @EAHelp @EASPORTSFC My account is blocked for over a week due to a stuck Evolution item in unassigned. I cannot access packs or use purchased FC Points. Support confirmed but no fix yet. This needs urgent manual intervention.
-
Chris Cain (@CHRIS_CAIN1980) reported@MaddenAcademy_ My favorite part, is how a mult-billion dollar company cannot fix their unstable servers... @EAHelp
-
Kevin Drake (@crazykev091) reported@EASPORTS_MUT @EA @EAHelp I understand draft week pushing a whole lot of content but to drop season 8 and the servers since at minimum Tuesday have not worked properly thats a big issue I’ve maybe have gotten to play 3 games in 5 days
-
Carlos (@Carlos02182000) reported@EAHelp I’m having issues to link my skate account to my gaming laptop when I already have an existing account cause I play on my PS5 but now I’m trying to pay it on my gaming laptop and I can’t link it cause there’s something wrong with my account but I messaged you on private
-
😁 (@ItchyFreckle) reported@EAHelp After FINALLY getting to the point where I can request to chat with a CS rep, I am met with a page telling me that "This issue isn't supported by advisors" when I literally just went through the process of getting another EA account deleted this way. Your CS is SH*T EA!