EA Games

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

EA Games Outage Chart 01/05/2026 03:50

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Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

  1. Sign in (47%)

    Sign in (47%)

  2. Online Play (36%)

    Online Play (36%)

  3. Matchmaking (10%)

    Matchmaking (10%)

  4. Game Crash (4%)

    Game Crash (4%)

  5. Glitches (3%)

    Glitches (3%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesSheldon Sign in
United StatesCenterton Online Play
United StatesAtlanta Sign in
United KingdomMargate Sign in
United StatesLexington Sign in
United StatesKernersville Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • AlecFrey8 Alec Frey (@AlecFrey8) reported

    @EAHelp Hello I got this game as a gift for Christmas and all I wanted to do was play ultimate team but it always says “Our servers cannot process your request at this time please try again later.” Is there any way you can fix this

  • JibbyBeast Jibby Beast (@JibbyBeast) reported

    @EAHelp Hi i have no issue with the winter wildcard my claim was for the worldcup token i earnt and was not given...

  • StopPlayin_2K Stop Playin Gaming (@StopPlayin_2K) reported

    @EAHelp customer service agent available?

  • gerardchirico04 gerardchirico (@gerardchirico04) reported

    @EAHelp i submitted a case and it says no fix. what does that mean

  • Heartinsouth B.J. Wallace (@Heartinsouth) reported

    @EAHelp This is now the RULE and not the exception…basically been more problems than good this year…Obviously them dumb a$$ surveys after games are NOT paying off 🤬🤬🤬

  • VFootballwr V_FootballWR (@VFootballwr) reported

    @EAHelp @MaddenNFLDirect FIX THE SERVERS I WANNA PLAY THE DAMN GAME

  • ra_b98 Ram 💤 (@ra_b98) reported

    @EAHelp Connected franchise is still down. When can we expect a fix?

  • CharalambosPsar TheGuyThatMadeGraduationMeatRider68 (@CharalambosPsar) reported

    @EAHelp can you fix the fifa 23 launching error on pc windows 11 I really dont want to refund it...

  • YodaJump Matt (@YodaJump) reported

    @EAHelp can you guys fix your servers. Can’t even play mut squads with my friends. Are you even aware of the laggy servers???

  • Tiz2Victory Rams Fan ‘76 (@Tiz2Victory) reported

    @EAHelp My brother is having issues linking his Xbox account to his EA account. It keeps asking him to reset his password but it never fixes anything and he gets stuck in an endless loop. He is extremely frustrated, so I thought I’d try to help. Thoughts?

  • tmoneyunplugged Certified Pro (@tmoneyunplugged) reported

    @EAHelp Bro it’s been since Christmas Day. This is unacceptable. Some people received this game as a gift, this is extremely bad customer service. Stand behind your product.

  • bandenges DoubleBandenges (@bandenges) reported

    @EAHelp I can’t even get into ultimate team it keeps saying there is an error with the servers please fix this for current gen Xbox

  • Timothy66258608 Timothy (@Timothy66258608) reported

    @EAHelp what is up with the cannot connect to friends on squads it keeps saying our servers cannot process your request at this time fix your damn game but it’s fine when you make a mistake and people missing some of their presents then give others 300 and 30 mill coins

  • Cashout780 Jacob (@Cashout780) reported

    @EAHelp Can’t join mut squad lobby keep getting stupid *** “our sever cannot process your request message” fix this **** game

  • Younglive81 Younglive8 (@Younglive81) reported

    @EAHelp @OscarMike06 Can you fix the severs ?

  • poptart8980 hchd (@poptart8980) reported

    @EAHelp @Lollipop748 Can’t get into ultimate team fix ur servers plz

  • seanyCragie scottish (@seanyCragie) reported

    @BattlefieldComm @Battlefield @EAHelp I bought the Ultimate addition but still ain’t got it? How to sort this problem on ps4 controller

  • DreFrom2K Andre Flores (@DreFrom2K) reported

    @EAHelp Hello I bought mut points and did not receive them. I even went and bought the cheapest mut points option to see if it was something I should be worried about. I’m assuming it’s a server issue

  • teksupport30 TekSupport (7-6-1) BEAT UCONN (@teksupport30) reported

    @EAHelp FIX MADDEN

  • EmoryOrton Emory Orton (@EmoryOrton) reported

    @EAHelp Hey, Every time I go into MUT it says cannot process your request at this time does anybody know how to fix this?

  • MomiMason Mason Momi (@MomiMason) reported

    @EAHelp Please fix I want to buy the bundle in ultimate team That’s only 24 hours only but can’t buy it if I can’t get in if I can’t I want you guys to give me the bundle

  • conley_c1 israel conley C1 ICE Music Group (@conley_c1) reported

    Anyone else having issues with squads lobby? @EASPORTS_MUT @EAHelp

  • SohhTrash The Man (@SohhTrash) reported

    @EAHelp big issue with constantly disconnecting on FIFA for the past 3 weeks, please help

  • daaante_f Dante (@daaante_f) reported

    @EAHelp @EASPORTSFIFA hear a lot of people complaining about the game, but remained loyal. Last purchase for a long time customer. Your support/customer service is extremely poor.

  • Dylan32922210 Dilmuny24 (@Dylan32922210) reported

    @EAHelp Fix mut squads

  • BioNukePoptart Chance Martin (@BioNukePoptart) reported

    @EAHelp I keep get the "unable to login" error when I'm trying to log in with my son PS4. I have to log in using my account cause I am the parent. And it won't let me... What am I to do?

  • gerardchirico04 gerardchirico (@gerardchirico04) reported

    @EAHelp Hello. I pulled the LTD Bo Jackson earlier today and when i check my item binder he’s not there. I made a case about it and it says no fix. how to i get my card??

  • JamieAppleton28 Jamie Appleton (@JamieAppleton28) reported

    @EAHelp @Truvinchi Nice response, has nothing to do with the situation (which is a common error in the game which it has been like this for a while now) 👍

  • seth_thornburg Seth Thornburg (@seth_thornburg) reported

    @MaddenNFLDirect Bro @EAHelp fix your ******* game I’ve not been able to log in to ultimate team for like 4 days

  • nlllckk Nick (@nlllckk) reported

    @EAHelp Can you fix Mut squads I would like to play your *** game