EA Games status: server issues and outage reports

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 27, 5:00 PM EDT	0	0
Apr 27, 5:20 PM EDT	0	0
Apr 27, 5:40 PM EDT	0	0
Apr 27, 6:00 PM EDT	0	0
Apr 27, 6:20 PM EDT	0	0
Apr 27, 6:40 PM EDT	0	0
Apr 27, 7:00 PM EDT	0	0
Apr 27, 7:20 PM EDT	0	0
Apr 27, 7:40 PM EDT	0	0
Apr 27, 8:00 PM EDT	0	0
Apr 27, 8:20 PM EDT	0	0
Apr 27, 8:40 PM EDT	0	0
Apr 27, 9:00 PM EDT	0	0
Apr 27, 9:20 PM EDT	0	0
Apr 27, 9:40 PM EDT	0	0
Apr 27, 10:00 PM EDT	0	0
Apr 27, 10:20 PM EDT	0	0
Apr 27, 10:40 PM EDT	0	0
Apr 27, 11:00 PM EDT	0	0
Apr 27, 11:20 PM EDT	0	0
Apr 27, 11:40 PM EDT	0	0
Apr 28, 12:00 AM EDT	0	0
Apr 28, 12:20 AM EDT	0	0
Apr 28, 12:40 AM EDT	0	0
Apr 28, 1:00 AM EDT	0	0
Apr 28, 1:20 AM EDT	0	0
Apr 28, 1:40 AM EDT	0	0
Apr 28, 2:00 AM EDT	0	0
Apr 28, 2:20 AM EDT	0	0
Apr 28, 2:40 AM EDT	0	0
Apr 28, 3:00 AM EDT	0	0
Apr 28, 3:20 AM EDT	0	0
Apr 28, 3:40 AM EDT	0	0
Apr 28, 4:00 AM EDT	0	0
Apr 28, 4:20 AM EDT	0	0
Apr 28, 4:40 AM EDT	0	0
Apr 28, 5:00 AM EDT	0	0
Apr 28, 5:20 AM EDT	0	0
Apr 28, 5:40 AM EDT	0	0
Apr 28, 6:00 AM EDT	0	0
Apr 28, 6:20 AM EDT	0	0
Apr 28, 6:40 AM EDT	0	0
Apr 28, 7:00 AM EDT	0	0
Apr 28, 7:20 AM EDT	0	0
Apr 28, 7:40 AM EDT	0	0
Apr 28, 8:00 AM EDT	0	0
Apr 28, 8:20 AM EDT	0	0
Apr 28, 8:40 AM EDT	0	0
Apr 28, 9:00 AM EDT	0	0
Apr 28, 9:20 AM EDT	0	0
Apr 28, 9:40 AM EDT	0	0
Apr 28, 10:00 AM EDT	0	0
Apr 28, 10:20 AM EDT	0	0
Apr 28, 10:40 AM EDT	0	0
Apr 28, 11:00 AM EDT	0	0
Apr 28, 11:20 AM EDT	0	0
Apr 28, 11:40 AM EDT	0	0
Apr 28, 12:00 PM EDT	0	0
Apr 28, 12:20 PM EDT	0	0
Apr 28, 12:40 PM EDT	0	0
Apr 28, 1:00 PM EDT	0	0
Apr 28, 1:20 PM EDT	0	0
Apr 28, 1:40 PM EDT	0	0
Apr 28, 2:00 PM EDT	0	0
Apr 28, 2:20 PM EDT	0	0
Apr 28, 2:40 PM EDT	0	0
Apr 28, 3:00 PM EDT	0	0
Apr 28, 3:20 PM EDT	0	0
Apr 28, 3:40 PM EDT	0	0
Apr 28, 4:00 PM EDT	0	0
Apr 28, 4:20 PM EDT	0	0
Apr 28, 4:40 PM EDT	0	0
Apr 28, 5:00 PM EDT	0	0

At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

Online Play (42%)
Sign in (34%)
Matchmaking (10%)
Game Crash (10%)
Glitches (4%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Gladbeck	Sign in	1 day ago
Santurtzi	Glitches	2 days ago
Ciudad Apodaca	Online Play	3 days ago
Ashington	Matchmaking	3 days ago
Naucalpan de Juárez	Sign in	5 days ago
Munich	Sign in	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

Kevin (@LAKERS_COLTSFAN) reported 7 minutes ago
@EASPORTS_CUT Fix your servers and we'll be able to play @EAHelp
リアム (@liam48756076) reported 8 minutes ago
The cpu draft even on madden 26 is lagging and running slow on pc it has been like this since the visa draft I never got to ever play the event once because it’s unplayable, please fix @EAHelp @EAMaddenNFL
Thee Cat Mom 😻. (@TheeUnhingedGod) reported 10 minutes ago
@TheSims @EAHelp was that little ****** marketplace worth all this trouble?!
That ***** (@IonGotIt7777) reported 12 minutes ago
Oh nothing just waiting on @TheSimsDirect @TheSims @EAHelp to get their **** together and fix the app.
Nishant rathi (@nishantrathi82) reported 16 minutes ago
@EASPORTSFC @EASFCDirect @EAHelp Alert don't play this game it's a scam and completely broken. Last playable player I packed was during thanks giving, as I don't pay any money to EA they don't give anything to me. Don't buy fc27, don't fall for fake claims by influencers. Completely bycot
Yusuf Acay (@yusufjr2727) reported 20 minutes ago
Please fix this problem. Every time I want to play, I can't access the game. Stop updating the content; you're reducing the number of users. I've been trying to connect to the game for 5 hours and haven't been able to connect even once. Remove this problem from Türkiye. @EAHelp
Ari O (@NFLoholic) reported 22 minutes ago
@MaddenNFLDirect @EAHelp My Madden26 mobile overall went down from like 4150 to 3845. Second time has happened. I lost players and some had attributes decreased. All after the maintenance yall did. Fix my team please. So much work to build it up. Geez @EAHelp me! UID# 58154169. Is it even possible?
Yusuf Acay (@yusufjr2727) reported 22 minutes ago
@EAHelp I can't access the game in Türkiye, please fix it.
Yusuf Acay (@yusufjr2727) reported 22 minutes ago
I've been trying to access the game since 7 PM, but coincidentally, it keeps saying it's inaccessible. Why is this happening? Please fix it. @EAHelp
Jason Ovalle Sr (@Kajuvra) reported 25 minutes ago
@EAHelp is there an issue with your services not sending recovery codes to @Google Gmail accounts? Because I've been through two chat specialists and they can't seem to answer the question
Will O (@Willio81) reported 25 minutes ago
@EAHelp I keep getting an error message when I try to buy packs in the MUT store. It says contact customer service if the problem continues. What is going on?
taliskhanov42 (@taliskhanov) reported 26 minutes ago
@EAHelp My last resort is asking you for help. I would really appreciate your assistance and hope you can help me with my problem soon.
VRS_Ninja (@VRS_Ninja) reported 26 minutes ago
@ApexLiveComms @EAHelp Can yall actually fix ur game dude?
⚜504Stretch⚜ (@stretch504) reported 26 minutes ago
@EASPORTS_MUT @EAHelp Is there a known issue w/ Squads games not loading?
KIZZO (@wKIZZ0) reported 26 minutes ago
@hrt_girly @PlayApex @EAHelp Idk anti cheat is ****** hopefully they can fix your problem
Arman Jouzdani (@ArmanJouzd86950) reported 31 minutes ago
@EAHelp @EASPORTS_MUT fix the visa cpu event on pc, it is slowed down and unplayable even with chew clock to try and progress
Richard (@Richard71873905) reported 36 minutes ago
@EAHelp My game constantly says Our servers cannot process your request at this time. Please try again later. It's been doing it for days now. Restarted it same thing. Everything on my side is good. Its ea's problem. Please help thank you
INDIAN SPECTATOR (@subs_by_chance) reported 39 minutes ago
@EASFCMOBILE @EAHelp yesterday morning Sunday many users got 200 tokens as freebies they have approximately 2x117,2×116 cards.user like me never get 200 to-kens free it's unfair to play you giving some users 200 token as glitch and others nothing.We need 200 token compensation
Jimmie Collins (@OD_Metro97) reported 43 minutes ago
@EAHelp why are the servers down for madden and college 26? Why didn’t you all update the community?
muvfy🐰ft. SD6800 จึ้งๆๆ (@cherxyC) reported 44 minutes ago
@EAHelp Hi! I'm on Mac and my Sims 4 Expansion Packs (Seasons, Parenthood, Laundry Day) aren't showing in game. Already tried repairing and reinstalling but still not working. Please help!
Shawn (@RiderGopher) reported 44 minutes ago
@EAHelp Hey EA... your servers have had issues all year!.. and it is getting worse and worse. Do you have any pride in your product ? Do you think your the only game in town ? Come Nov 2026 and GTA release, you will find out how many of us are REAL TIRED OF THIS CRAP! FIX IT ALREADY!
Devi Singh (@GodblessRAS) reported 44 minutes ago
@EASPORTSFC @EASPORTS @EAHelp 2.This has happened multiple times in a row, and as a result, I have unfairly lost my attempts/rewards without even getting into gameplay. This appears to be a server-side issue affecting live events, not my connection. I expect a fair resolution
Superultrajorge (@superultrajorge) reported 53 minutes ago
@EAHelp the game is broken, I cannot access to the UT, I’m kick out of the UT each time I’m trying to access and if you go to a mobile device it says that the session is on, help please
Erica 💙💛 (@Erica_RPereira) reported 54 minutes ago
@EAHelp Unable to access The Sims 4 for days after the latest patch. This widespread issue represents a failure to provide a functional digital product and raises serious consumer rights concerns, including lack of conformity and denial of access to paid content. Urgent fix required.
ᕦ(ò_óˇ)ᕤ (@AlanAlanscard) reported 56 minutes ago
@EAHelp FIX THE MADDEN SERVERS
Hasan Ali (@HasanAl45642585) reported 59 minutes ago
@EAHelp The EA App's 'Cancel Refund' button failed due to a technical bug, causing me to lose my $20.99 FC 26 deal. Live support (Case ID: 241226593) admits the issue but says they can't do anything. Why should I pay for your app's glitch? I need a fix! @EAHelp @EA #EAHelp #FC26
ᶠᵃʳˢᵏᵒ (@Farsko11) reported 59 minutes ago
@EAHelp fix middle east server we cant play proclubs we buy a lot of money on the game this is bullshit 3 weeks we cant play
Jonny Doe (@JonnyD16654) reported 1 hour ago
@EAHelp @EAMaddenNFL @MaddenNFLDirect can yall please work on the glitched Trophies for Ps5. The community has made multiple reports and has gotten no response. They’ve been broken since launch. Please help. 🙏🏻
LHOOI (@LHOOI4) reported 1 hour ago
@EAHelp I try to use the new redeem code to redeem the gift,but it's always show that the gift can't be redeem because each 1 can claim 1 only.That really shocked me, l didn't redeem using this code "CHASETHEDREAM" before.l also can't open the Extra Time.EA pls help to fix it.Tq.
Ironman (@ironman__stark) reported 1 hour ago
I opened a draft, got a walkout player, after a sudden a content update it disappeared😡 (26-03-26, ~13:20 PM). Your customer service says nothing happened without proper checking it's unacceptable. Please restore my player ASAP. UID: 1076022383970820096 @EAHelp @EASFCMOBILE