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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Sign in (45%)
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Online Play (32%)
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Glitches (11%)
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Game Crash (8%)
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Matchmaking (5%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dublin |
Online Play | |
 Paducah |
Online Play | |
 Gustavo Adolfo Madero |
Sign in | |
| Tulsa |
Online Play | |
 Lyon |
Sign in | |
 Wolfsburg |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Strahinja Jockovic
(@StrahinjaJocko1) reported
@EAHelp My fifa 22 crash every time when i start game. In flags loby i pick flag and then crash. How can i fix it?
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CHEV
(@ChevisLachlan) reported
@GotTheodore @EAHelp Same if you get a fix can you let me know
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James walker
(@Jamesy_walkersy) reported
@4CammF1 @EAHelp @tiefighterdroid We got a very bad customer service here FIXERSIM On Instagram has being the one helping us here reach out to him for support
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James walker
(@Jamesy_walkersy) reported
@Deemur_7 @EAHelp *Bad customer service they send the same reply to all customer mine was fixed by fixersim on Instagram reach out to them *
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Jenny Rae
(@jennyofLA) reported
@EatCodeGame @EAHelp the same problem men!! But (zeus_techz) on Instagram his a genius he unbanned my account multiple times try and reach out🔥
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Liam B
(@Buccsworth) reported
@GotTheodore @ChevisLachlan @EAHelp I'm with you guys on this, started yesterday and can't play Squad battles, division rivals or friendlies. EA help no help at all (shock I know) I've tried everything and still nothing. Hopefully because it's affecting a lot of us they will try to fix it.
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Ciro Z
(@ciroZ77) reported
@EAHelp while i play fifa 22 in career mode often the loading get stuck, for example in interviews or when i simulate a match and i have to restart the game, is it a problem with the server or my ps5?
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Tom 🏎️#54
(@Tom_Quinn54) reported
@EAHelp It's not an issue my side I can promise that. It's 1 lobby/server out of 10 games I play in a session. It's got worse since season 13 launched and it affects ranked lobbies which is unacceptable
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Ross Labdon
(@Labs_Habs) reported
@climaxiouz @EAFIFAMOBILE Could almost put up with some of the crap in the game if the service was there. But it isn't. One in the form of the servers that we were split up for and two these bot emails are frustrating. I asked for a Subject Access Request on my own account, still not resolved. @EAHelp
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James walker
(@Jamesy_walkersy) reported
@jorge_bourdette @EAHelp *Bad customer service they send the same reply to all customer mine was fixed by fixersim on Instagram reach out to them *!!
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LEG IT FAM
(@GotTheodore) reported
@ChevisLachlan @Buccsworth @EAHelp For what its worth besides their appalling customer service It started working after like 12 hours. I logged into the web app and the captcha came up
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Alfie Christoforato
(@alfieato1) reported
@EAHelp I seem to be having trouble with the captcha challenge because it keeps on disappearing
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Bean
(@23Beanburrito) reported
@EAHelp whenever I attempt to play my single player draft it says “there was a problem communicating with FIFA ultimate team servers” can anyone help?
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Caleb
(@isthiscaleb) reported
@GotTheodore @ChevisLachlan @EAHelp Are you having the issue where the captcha won't show up, then it will say you can't access the captcha service? I'm having that issue now
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EatCodeGame
(@EatCodeGame) reported
@EAHelp We tried calling first, with no help. We have also replied to the original email informing us of the issue.
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|BETA: A SNKRS Ls Connoisseur| 🇵🇷
(@lobeta17) reported
@EASPORTSFIFA @EAHelp fix your servers.
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Jenny Rae
(@jennyofLA) reported
@OGGTCLAN @EAHelp @1Atownboy the same problem men!! But (zeus_techz) on Instagram his a genius he unbanned my account multiple times try and reach out🔥
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miketones
(@Ibrahim99820996) reported
@ItzPokey1 @EAHelp *Bad customer service they send the same reply to all customer mine was fixed by fixersim on Instagram reach out to them *
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Thoth
(@EyeofThoth_) reported
@EAHelp Uh so I still haven’t gotten the coins which is kind of a bummer cause I missed out won getting the new wraith skin. I really hoping this issue can be resolved
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Corbin Smith
(@MannyIsRed1999) reported
@EAHelp the captcha service isn't working on fifa 22
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truflow
(@dirpflow) reported
@EAHelp I’ve bought 1000 3 different times none of them have appeared on my account plz fix this
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Sarca de Noe
(@elZAR_delcasmo) reported
@EAFIFADirect @EAHelp Fix inicializing bug in Rivals on PS5. This problem is happening to millions of users in the community, for months. Since the last update, it affected many more, there is no answer or SOLUTION for you.
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Terell
(@T3R3LL7) reported
@EAHelp having content issues not being received I sent a DM Message please help
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Mateusz
(@Mateusz63788423) reported
@EAHelp Is there issue with servers or something? I've been kicked out from every match since i started playing.
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Liam B
(@Buccsworth) reported
@GotTheodore @ChevisLachlan @EAHelp Essentially an EA support guy told me to touch grass. He tried talking to me about soft bans, like I don't already know what they are and how they work. The issue is, the actual CAPTCHA challenge never appears, you then get an error message after around 10 seconds.
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James walker
(@Jamesy_walkersy) reported
@BomBom_Ahmed @EAHelp We got a very bad customer service here FIXERSIM On Instagram has being the one helping us here reach out to him for support
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陆彦豪🇨🇳
(@JarvanZefake) reported
@EAHelp every time I tried to login apex legends on steam (Hong Kong serve) and my network would disconnect, and can never connect again until I restart my computer. I have tried to uninstall and download apex legends, but it didn’t work. This issue exists for 3 times, pls help.
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CJ
(@ThePapaJazz) reported
@EAHelp Hi tried both of these but neither worked, will wait for an update that hopefully comes out soon to fix it
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Chandler
(@ItzPokey1) reported
@EAHelp can you please fix the glitch where it doesn’t show that I’m ready up or my teammates on my screen but on there screen it says I’m ready up and they get put into a Match but I don’t
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Janell Berkhouse
(@jcb13811) reported
@EAHelp hey when are you going to fix. The hospital glitch when when your sim has a baby or does surgery? Could you also give us more hair and eye color?