EA Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Online Play (43%)
• Sign in (33%)
• Matchmaking (10%)
• Game Crash (10%)
• Glitches (4%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Gladbeck	Sign in	5 hours ago
Santurtzi	Glitches	1 day ago
Ciudad Apodaca	Online Play	2 days ago
Ashington	Matchmaking	2 days ago
Naucalpan de Juárez	Sign in	4 days ago
Munich	Sign in	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  muvfy🐰ft. SD6800 จึ้งๆๆ (@cherxyC) reported 4 minutes ago

  @EAHelp Hi! I'm on Mac and my Sims 4 Expansion Packs (Seasons, Parenthood, Laundry Day) aren't showing in game. Already tried repairing and reinstalling but still not working. Please help!

• 
  Layne Arias (@arias83696) reported 5 minutes ago

  @MaddenNFLDirect @EAHelp Fix the regs leaderboard

• 
  Kevin Drake (@crazykev091) reported 5 minutes ago

  @EASPORTS_MUT @EA @EAHelp I understand draft week pushing a whole lot of content but to drop season 8 and the servers since at minimum Tuesday have not worked properly thats a big issue I’ve maybe have gotten to play 3 games in 5 days

• 
  James dean (@james_dean1981) reported 6 minutes ago

  @EAHelp ultimate team is unplayable menu screens keep freezing and when playing u get kicked on on a disconnect at kick off and least 20% of the time

• 
  abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported 6 minutes ago

  @EA @EAHelp @EAHelp I have a problem with Ultimate Team on PS5. I can't connect for 2 days. I tried restarting the game, checking internet, and reinstalling, but nothing works. Please help me fix this issue.

• 
  Krzysztof Sitarz (@Krzysztof13073) reported 8 minutes ago

  @EAHelp hello ea, what the hell is happening to servers on FC26 my ping jumps to over 1100 and stays like this for long time , last week not even one stable game, i live in uk and can easly say i am not the only one having this issues

• 
  Fuduli (@Fuduli10) reported 11 minutes ago

  @EAHelp My account is blocked for over a week due to a stuck Evolution item in unassigned. I cannot access packs or use purchased FC Points. Support confirmed but no fix yet. This needs urgent manual intervention.

• 
  Cheater Kennedy (@Timefor48) reported 12 minutes ago

  @EAHelp “Someone stole my account.” Chatbot: login page

• 
  Mr77 (@WengersLostSon) reported 13 minutes ago

  Every other day there’s always some sort of bs maintenance going on fix your ******* servers mannnn @EAHelp @EASPORTSFC

• 
  Charlie Field (@fi6623) reported 17 minutes ago

  @EAHelp I was just playing my second to last champs game. the score was 5-2 i was winning. The final whistle went and as the game was shutting down i got a unable to process your request error and got a loss for it !!!

• 
  William (@William2kTV) reported 17 minutes ago

  @MaddenNFLDirect @EAHelp FIX YOUR LAGGY *** MUT SERVERS YOU DOG SH*T COMPANY

• 
  IRGC NEWS ™ (@IRANGUARDCORPSE) reported 17 minutes ago

  @ImChambel @JamesNFFC1984 @EAHelp I logged in but problem is finding a game ffs

• 
  ᶠᵃʳˢᵏᵒ (@Farsko11) reported 22 minutes ago

  @EAHelp fix middle east server we cant play proclubs we buy a lot of money on the game this is bullshit 3 weeks we cant play

• 
  Hasan Ali (@HasanAl45642585) reported 28 minutes ago

  @EAHelp I'm a victim of an EA App bug. I cancelled my refund for FC 26, but the app processed it anyway. Support (Case: 241226593) couldn't fix it. I want my game back at the $20.99 price I paid. Please help! #EAHelp"

• 
  Wagner Bustamante (@1bustamanteof) reported 28 minutes ago

  I’m reaching out as a last resort. For about two years, I’ve been stuck in an 'Expired Credential Loop' with my @EAHelp account linked to Xbox. I’ve tried every possible fix: password resets, VPNs, and clearing cache.

• 
  Rusty 🇨🇦 (@Rusty_Sandbag) reported 31 minutes ago

  Hey @TwitchSupport , can you help me disconnect my account from my old EA Account? @EAHelp is INCOMPETENT....

• 
  Rizwan (@ritzkhan91) reported 32 minutes ago

  @EASPORTS @EAHelp Servers down? I see friends playing FC26 but I'm unable to login. Says cant connect to server. Location Qatar!

• 
  Carl Simpson (@GeneSimpson75) reported 36 minutes ago

  @DrSteinmanTTV @EAHelp Look at the products.... cash grab, crash slab, screw the gamers, they're a greedy bunch anymore... They look at our reports & complaints as us, just wanting to steal from them. They constantly treat me like I'm trying to get over on them, I've about had enough of it... #retire

• 
  Anil ozdemir (@Anilozdemir10) reported 36 minutes ago

  @EASFCDirect @EAHelp I can’t redeem an evolution that was rewarded to me from the season premium pass and because of this bug I can’t open any packs. looks like There are a lot of players having the same issue, it’s been almost a month. Will you guys do something about that??

• 
  Rob Jones (@SonicSoupRob) reported 39 minutes ago

  @EAHelp Please fix your disconnection glitch. It happens in all first play attempts. The issue is when u need to fulfil limited game objectives, it counts against u as games played but not for the requirements, so I forfeit qualification due to no fault or action of my own.

• 
  ZackToSmooth (@ZackIsToSmooth) reported 40 minutes ago

  Please fix your game. It makes no sense that you have people buying games for 40-60$ but can't even fix old bug. Battlefield 5 is unplayable. @EASPORTS @Battlefield @EAHelp

• 
  Jimmie Collins (@OD_Metro97) reported 41 minutes ago

  @EAHelp why are the servers down for madden and college 26? Why didn’t you all update the community?

• 
  ᕦ(ò_óˇ)ᕤ (@AlanAlanscard) reported 43 minutes ago

  @EAHelp FIX THE MADDEN SERVERS

• 
  النمله اليمنيه🇾🇪(اسمي نواف) (@MR_ANT1) reported 44 minutes ago

  @EAHelp @EASPORTS two times yesterday and now my opponent disconnected and i get a disconnected message and i lose the game and my progress two times my streak of winning is lost cuz of this problem and i can't get in touch with a support agent i need HELP

• 
  АКИРА 𖤓 (@aretyy__) reported 44 minutes ago

  @EAHelp Hello, im having a error on battlefield 2042 that you can't start a match and it's giving a " matchmaking failed " and it starts happening on the past week and I've seen a great amount of people talking about it on the " EA forum ".

• 
  andrew (@350zracecar) reported 44 minutes ago

  @EAMaddenNFL @EAHelp @EASPORTS_MUT damn so only PlayStation can get the 89bnd pack glitch there are people with 300 packs

• 
  Carlos (@Carlos02182000) reported 46 minutes ago

  @EAHelp I’m having issues to link my skate account to my gaming laptop when I already have an existing account cause I play on my PS5 but now I’m trying to pay it on my gaming laptop and I can’t link it cause there’s something wrong with my account but I messaged you on private

• 
  Jonny Doe (@JonnyD16654) reported 52 minutes ago

  @EAHelp @EAMaddenNFL @MaddenNFLDirect can yall please work on the glitched Trophies for Ps5. The community has made multiple reports and has gotten no response. They’ve been broken since launch. Please help. 🙏🏻

• 
  أحمد (@Ahmdalm_) reported 58 minutes ago

  @EAHelp BF Middle east servers are still down, fix it

• 
  Aidan Ogle (@oglea071) reported 58 minutes ago

  @EASPORTS_MUT @EAHelp @EASPORTS tell me why I can’t play a game on your dog **** servers, it is April fix your game… you make millions just of game purchases not to mention in game purchases