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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Online Play (54%)
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Sign in (37%)
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Matchmaking (6%)
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Glitches (2%)
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Game Crash (2%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Online Play | |
 Mérida |
Online Play | |
| City of London |
Sign in | |
| Porth |
Online Play | |
 Brest |
Game Crash | |
 Cuiabá |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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WhiteVermin
(@WhiteVerminFM) reported
@EAFIFAMOBILE @EAHelp Are you aware of issues around the market? I’m buying players to make an Ö Bundesliga team but when I try to add them they are not showing? But they are in my inventory?
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Pklix
(@PKss21) reported
@EAHelp Hi I have madden 20 and i have a glitch/bug where i have no timeouts in any game mode any help how to fix?
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Ajim
(@_ajim_ajim) reported
@EAHelp there’s a glitch on the game which you had all previous fifa. When facing a low rated squad their team becomes overpowered. Please fix this because I don’t want to play with a low rated team squad that I don’t like.
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Dar D
(@Darlarorian) reported
@EAHelp 4 days with tickets unresolved, fix my marketplace.
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Louie D
(@LMetzfan08) reported
@EASPORTSFIFA @EAHelp are you ever going to fix pro clubs?
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Breezy numbanine
(@geodurkbanksjr) reported
@EAHelp I’ve been unable to play any solo challenges for the past 2 days, constantly get a error message. Can you guys help
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BRADALDINHO 🇸🇦
(@DANTHEMAGPIE) reported
@EAHelp Howcome every other game I play I suffer from lag, button delay and unresponsive players? This surely isn't right as no Ayer should have a handicap?
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BusinessBenBania
(@BenBania1) reported
@EAHelp I have been banned on NHL21 for the past 2 weeks, can’t login or play at all, no warning at all, no email or anything, nobody from ea will answer my questions and keep leading me to the stupid make a case website. I’m tired of this, I did nothing wrong. NOT CHILL!!
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Eddie Hoplight
(@BigEd3567) reported
@EAHelp I re bought dead space 2 on steam after already owning it on origin, but when I boot it up on steam I get an invalid serial number error, I tried looking through answers hq alot of other people had the same issue but not all of them had it resolved
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MCL
(@MCL37762568) reported
@EAHelp Can u please check dms?I have send my problems to ur dms
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🚀🚀
(@RLaaXx91) reported
@EAHelp could you please respond to my dm regarding the issue I’ve been having
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UnprovenFacts
(@UnprovenGaming) reported
@EA @EAHelp Guys, this is a legitimate problem. Have you seen your forums lately with all these false allegations of bans? Seems to be a ton of people getting banned for no reason and you're over here trying to ask people to submit tickets, Maybe the issue is your anti-cheat?
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Jack._.Cosi
(@jack_cosi) reported
Are the ea servers down on fifa 21? #FIFA21 @EAHelp @EAFIFADirect
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Samedinho🥶
(@ASamedinho) reported
FIX YOUR BLOODY SERVERSSSSSSSSSSSS @EAHelp
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Scrungly Bungus
(@ScrunglyB) reported
I was given 72 hours as of yesterday (according to a EA help rep) that @EAHelp or @Respawn would post a public announcement that Titanfall 1 servers are down and a fix is being worked on. Lets see if this is true! Day 15 is almost upon us! #titanfall #gaming #gamenews
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David Mora
(@DavidAleMora) reported
@jack_cosi @EAHelp @EAFIFADirect Im having the same issue, i think they are
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Mr JimJam
(@James94258929) reported
@EASPORTSFIFA @EAHelp seriously guys !!! These servers are becoming a joke now 7 games winning on fut champs , ea servers down !!! How are we meant to progress been needing 1 win for last 6 games, unable to do so as your servers are terrible !!! Sort it out FFS !!
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Trox
(@BigTrox303) reported
@EAHelp in Madden21 for PS5 my team has made 5 Super Bowls and the goal for “Three Super Bowl Appearances” is stuck at 66%. Any way to fix that?
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Denzel
(@ValleyBoiHoppo) reported
@Shopmaster @KING_V0NN @EAHelp I’m having this same problem in my franchise i cant play my league game the app crashes (blue screen) before we can load up.
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harison van siclen
(@HarisonVan) reported
@EASPORTS_MUT @EAHelp @MaddenNFLDirect You guys gonna fix people DC glitching? This is the second time today I’ve gotten DC glitched and given a loss. Please Atleast give me an answer.
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EveryHurdle540
(@EveryHurdle540) reported
@EAHelp how long until you fix the issue apex is having where you cant get past the continue screen.
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James
(@James24546798) reported
@EAHelp On the madden 21 companion app I posted a 97 Kyle willams for 348,000k and it sold and only gave me 150 coins is this a common problem
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ArsenalJake
(@ArsenalJF) reported
@EAHelp good evening, I am having trouble completing matches and getting credit for those matches. I keep getting the same DNF message after multiple coop games even though I definitely finished them. Why is this happening and can someone help me out with this?
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DдиI
(@Dani_tr7) reported
@EAHelp can't login to the companion app. Error message: faulty credentials. Even changed my password for it, already knew it wasn't my fault. Please fix the companion app....
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pamela 🧚♀️
(@jwoeqa) reported
@fifa_serious @EAHelp I also got hacked, i contacted support service and they didn’t do anything about it...But @Meektoolss on instagram helped me get access to my account, send them a message right away 💯
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BigDave
(@ZoomerBigDave) reported
@EAHelp so I’m confused . I purchased a $50 pack set and my packs showed up and now are gone ? I tried to restart app but they aren’t there. My points and my packs aren’t there ! Is there an issue with the store right now ? What can I do to fix this ?
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M.Dobby
(@the1mattdob) reported
@EAHelp can’t make purchases on madden 21 Xbox one x is this a known issue????
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Daniel Buscini
(@buscini) reported
@kyle_swift03 @EAHelp 2/2 it seems there is nothing more important than EA having problems with their servers. I can only hope they fix them a lot quicker in future to save you from the massive trauma this must have caused you. I shall pray for you that in future you can cope without a game for 22 hrs
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Cameron Malone
(@CameronLeeMalo1) reported
@EAHelp seems to be an issue when trying to submit SBC’s on FIFA 21, any help?
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steve g
(@steve2186) reported
@EAHelp cant play the new ultimate legends token. Game is broken