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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Online Play (54%)
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Sign in (37%)
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Matchmaking (6%)
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Glitches (2%)
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Game Crash (2%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Online Play | |
 Mérida |
Online Play | |
| City of London |
Sign in | |
| Porth |
Online Play | |
 Brest |
Game Crash | |
 Cuiabá |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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David Garlick
(@GarlickHead) reported
@EAHelp can you help me with an issue please
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The Professor
(@The_ProfessorUK) reported
@EAHelp hi I'm looking for some help please. I have a xbox one account on Apex and now I have a ps5, how can I transfer the account to ps5 please. I've done the same with Fortnite without a problem. Thanks
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Greg
(@gbass598) reported
@EAHelp Hello, I have an issue where the pre snap menu appears before a play and won't allow me to snap the ball in @EAMaddenNFL on my PS4. Am I doing something wrong or is there a bug in my game?
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Beaz
(@gunnerbeaz) reported
@conroy_dawson @sbc_tips @EAHelp look more people with the same player. Obviously a massive **** up on your end. Own it and fix it. Frauds.
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Robin Fromm
(@rlfromm) reported
Hello @eahelp #support, I have an issue that was opened Dec 16 to reenable my account for Sims4. The issue number is 70946707 and it was supposed to be escalated. My daughters & I have been patient. What is the status of my issue?
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Chris Mathot
(@Chris_Mathot) reported
@EASPORTS_MUT @EAHelp I reached Chill Factor 20 and still haven’t received my nat 92-93 ovr pack and attempted everything and still nothing! FIX ASAP! @KRAELO
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Lee Pawsey
(@Don_Pawsio) reported
@EAHelp hey ea, just finished 2 games on fifa UT XSX (won both) after the final whistle both times there was a supposed error connecting to the server resulting in a loss. You guys owe me 300 fifa points for the s.p. draft entry as well as the points in squad battles.
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saxonbinks2000
(@saxonbinks2000) reported
@craigbell1008 @EASPORTSFIFA @EAHelp You still got this problem?
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Wooden Head
(@wooden_head) reported
@EAHelp Help at the end of every match i get an error message on fifa "we are sorry but there has been an error connecting to fifa 21 ultimate team you will be returned to the fifa main menu" It's made me lose 7 games now
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xtremefanatik
(@xtremefanatik) reported
@EAHelp support - I need assistance as I’m trying to play apex on pc. My console works fine but when trying to play pc i need to bind my steam account with my EA. I don’t remember my EA login pw and it has a super old email address on file. This is my 3rd time reaching out.
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AY R71
(@Arhdy91) reported
Why today there are problems in watching ads, as if this problem is endless, even though my cellphone is more than enough to play this game but why are there always problems watching ads @EAHelp @EAFIFAMOBILE
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Ryan
(@rcarlsn612) reported
from
North Canton, Ohio
@EAHelp @MaddenNFLDirect Still haven't heard anything. I figured that your "product Specialists" were not working due to the holiday weekend. Can someone tell me why this issue hasn't been resolved???
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Grant Richardson
(@Grant___Rich) reported
@EAHelp I’ve been banned from FIFA. I didn’t even know cheating was possible in this game, please fix this. I’m just trying to enjoy your game I’m not even good at.
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AY R71
(@Arhdy91) reported
restart the ad id already, clear the cache already but the problem of not being able to watch ads to get items, energy, and others is still not resolved, I hope your technician can solve this classic problem @EAHelp @EAFIFAMOBILE
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Mark Bowman🎗🎖
(@M_Bowman410) reported
@MaddenNFLDirect I cannot get @EAHelp to even acknowledge my tweets for the past 4 years so I was hoping you guys could give me an answer. In Franchise Mode, the preseason injuries do not carry over to regular season. This is an issue that is atleast 4 years old. Recommendations?
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Dan
(@Bassani_097) reported
@EASPORTSNHL @EAHelp Fix your game. It’s really sad to see this game in such a bad state as it’s been since the Xbox one & ps4 have come out
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Clayton Kirkmeyer
(@Claytteous775) reported
@EAHelp Good morning. I completed house rules in mut 21, and didn't receive the 80 ovr. Champion. Is there a fix? I have the snow blower collectable. Ps4.
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Wooden Head
(@wooden_head) reported
@EAHelp I can't play any matches it keeps giving me DNF every time I win a game it's already cost me 5 matches at the end of the game i get an error "EA CANNOT PROCESS YOUR REQUEST AT THIS TIME "
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(10-4) tay
(@taymacman) reported
@EAHelp do you have any intention of fixing the Ajax ”Represent in Rivals” objective in FUT21? Or is that just going to remain broken until it expires?
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Danny Hargreaves
(@DanTheBum) reported
@EAHelp you haven't even acknowledged there's a problem you utter pieces of ****
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joseph
(@joseph84733446) reported
@EAHelp Hello I have not received any of my prime gaming packs even though I have linked my accounts. Please let me know if there is something I can try to fix this issue. Thanks!
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🐐🐐🐐🐐 JAMES
(@lil11382085) reported
@EAHelp I’m having a problem with madden on PS4 that I direct messaged you about
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emma-jayne roberts 🏴
(@Ejatyne) reported
@EAHelp Please don’t as this is a on going problem I have
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Lavell
(@lavell42006) reported
@EAHelp MCC token not working says divisional token instead of final token
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Switched Up
(@weswitchedup) reported
@EAHelp Please help resolve my issue - Unable to play the game for 3 days! Fifa 21 webform is a joke #paybutnoplay ##duelentitlementfail
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Terry Linford-Hazell
(@Unafraidaverage) reported
@EAHelp are the fifa servers down, can't seem to log back in after being disconnected twice mid game.
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Lolo ✪
(@Kawaii_Despair) reported
@PlayApex @EAHelp is there any way to fix the latency problem that happens every few games in #ApexLegends ? The game either runs smoothly or has that problem all game for me and I thought it was just my system but even on the ps5 it’s doing it ;;
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Phreddy with a Ph
(@Freddy_724) reported
@EAHelp @EASPORTSFIFA @EA we lost our pro clubs match because of this and we were winning when this happened right before half time WTF?! Fix this we were up 2-0
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tngstn.
(@tungstenTWx) reported
@EAHelp when I attempt to access ultimate team in shown a message that reads “We are sorry there has been an error connecting to FIFA 21 Ultimate Team.” and sends me back to the main menu. All other online modes work please help
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valle
(@vxllez) reported
@EAHelp maybe fix the servers first pls?