EA Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Online Play (35%)
• Sign in (30%)
• Matchmaking (15%)
• Glitches (15%)
• Hacking / Cheating (3%)
• Game Crash (2%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
New Delhi	Online Play	2 days ago
Tassin-la-Demi-Lune	Online Play	3 days ago
Lamego	Sign in	3 days ago
Angers	Glitches	4 days ago
Arrondissement de Poitiers	Online Play	4 days ago
La Ferté-Bernard	Matchmaking	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Yusuf Acay (@yusufjr2727) reported 1 minute ago

  @EAHelp I can't access the game in Türkiye, please fix it.

• 
  Tulky (@Tulky178512) reported 1 minute ago

  @SilkOCE @EA_DICE and @EAHelp need to issue fking refunds for people who want it theving lying pricks is what they are !!

• 
  Rayhem1 (@Rayhem1) reported 2 minutes ago

  @eahelp @EASFCDirect @EASPORTSFC Knockout Day 2 packs were claimed on Twitch and have not credited in FC26 objective. Seems to have affected many in chat too. I had no problems claiming/receiving previous days

• 
  busta bust (@bust_busta) reported 7 minutes ago

  @EAHelp @EASPORTSFC I am requesting an immediate escalation for Case #[243220939]. I have a server-side data corruption issue: an unclaimed Evolution reward is stuck and unredeemable, causing my account’s Store access to crash entirely.

• 
  Ross Milligan (@Ross_Milligan) reported 8 minutes ago

  @EAHelp Service is completely useless anyway, off you ****

• 
  🇲🇽tankarcade🇺🇸 (@tankarcadetv) reported 9 minutes ago

  @EAHelp So go back to forums where anything will be drop all the way down no help. It’s maybe it’s a issue where you don’t have enough of help or you wanna see if people have funny names

• 
  wajeh_7 (@wajeh_7) reported 10 minutes ago

  @EAHelp After the update, a problem appeared in the club mode: the game keeps crashing, and I can't control my players! The names change, and my players become robotic! What's the solution?!

• 
  Boba (@Bobabago86) reported 11 minutes ago

  @eahelp @EASFCDirect @EASPORTS absolutely sick of bugs. I’ve just done that awful challenge for selecao objective. 39 goals to get an error - cannot process your request and get disconnected. Ridiculous game

• 
  Yusuf Acay (@yusufjr2727) reported 11 minutes ago

  I've been trying to access the game since 7 PM, but coincidentally, it keeps saying it's inaccessible. Why is this happening? Please fix it. @EAHelp

• 
  Jax Meinicke (@JaxMeinicke) reported 11 minutes ago

  @Zazaleaft5vp @EAHelp Experienced this issue; TysonNerd on X delivered.

• 
  Ricky Raju (@Ricky_Raju) reported 18 minutes ago

  @EAHelp why is there so many cheats in your game? Dont you have filters to remove or stop cheaters? Almost every match we come across cheaters...and guess what? Although the player isnt skilled, they still win...PLEASE FIX YOUR GAMEPLAY

• 
  Krzysztof Sitarz (@Krzysztof13073) reported 18 minutes ago

  @EAHelp hello ea, what the hell is happening to servers on FC26 my ping jumps to over 1100 and stays like this for long time , last week not even one stable game, i live in uk and can easly say i am not the only one having this issues

• 
  𝖲A𝐌𝒪𝐑𝗂𝐀 ✞★ (@iam_samoria) reported 21 minutes ago

  Why is not a keeper whenever I use PSG in EA26 season @EAHelp @EASPORTSFC Fix it!!!!

• 
  synerhz (@synerhz) reported 23 minutes ago

  I'm simply asking for someone to investigate why 3 separate accounts on the same PC were all banned for the same reason. If something on my system is triggering EA AntiCheat, I genuinely want to fix it before ever logging into my main account again. @Respawn @EAHelp @PlayApex

• 
  R Zen (@RZen91006429) reported 24 minutes ago

  @EAHelp You need to Rename MUT into Crash. Because Crash is all it does! Take some of those Billions of Dollars a buy a few servers! Your CEO should be Fired!

• 
  Kevin Drake (@crazykev091) reported 25 minutes ago

  @EASPORTS_MUT @EA @EAHelp I understand draft week pushing a whole lot of content but to drop season 8 and the servers since at minimum Tuesday have not worked properly thats a big issue I’ve maybe have gotten to play 3 games in 5 days

• 
  Erik (@JasonF13Fan) reported 26 minutes ago

  @EAHelp @EAMaddenNFL @EASPORTS_MUT Hey ******** fix your dam servers! Got to tier 2 for the CPU Event finished and won the first game but due to being “kicked” out it’s now counted as a loss and means I’d have to do the first 5 games again! Class action lawsuit is what you need!

• 
  ⱮìçհąҽӀ φҽʂąҟ (@rieper47) reported 28 minutes ago from Gatton, Queensland

  @EAHelp the Sims 4 Acting Career needs to be fixed. Everytjing breaks in it and I'm tired of not getting Gold because a NPC refuses to DO THEIR JOB. FIX THIS NOW

• 
  🍥小仙女吃桃王 (@FZTDW_T) reported 31 minutes ago

  @EAHelp My EA account is broken. Every time I restart my PC or close the EA app, it forces me to reset my password. It also automatically unlinks my Steam account. I cannot use your website (Error 404/500). Please DM me.

• 
  Superultrajorge (@superultrajorge) reported 32 minutes ago

  @EAHelp the game is broken, I cannot access to the UT, I’m kick out of the UT each time I’m trying to access and if you go to a mobile device it says that the session is on, help please

• 
  🌻🐛 (@JoyLuckClubbing) reported 36 minutes ago

  @EAHelp @TheSims so you have this special event where we have to login multiple times this week yet I can’t even open the app to claim them? 🙄

• 
  长川 (@nfkqOo0Lqe6485) reported 37 minutes ago

  @EAHelp @EAHelp Please help me deal with the account problem. I have sent you a private message.

• 
  Miazga (@helmanzzMiazga) reported 40 minutes ago

  @EASFCDirect Yeah, issues with connecting. Issues with connecting with real humans at @EAHelp. Accounts are kept being banned for coin distribution even tho no one sells/buys coins. The issue has been going for so long now it's amazing how incopetent your ToS team is. I've been banned for over 3months now on few seperate accounts, and unbanned multiple times only to be banned again the next day EVEN WITHOUT ANY ACTIVITY ON THE ACCOUNTS.

• 
  INDIAN SPECTATOR (@subs_by_chance) reported 40 minutes ago

  @EASFCMOBILE @EAHelp yesterday morning Sunday many users got 200 tokens as freebies they have approximately 2x117,2×116 cards.user like me never get 200 to-kens free it's unfair to play you giving some users 200 token as glitch and others nothing.We need 200 token compensation

• 
  ⱮìçհąҽӀ φҽʂąҟ (@rieper47) reported 41 minutes ago from Gatton, Queensland

  @EAHelp My Sim keeps coming up with an error about missing packs, but when I put the Sim in, the pack is there. Fix this.

• 
  phil beep/bop/boop⬛🟧 (@CrowdAssassin) reported 43 minutes ago

  @EA @EAHelp you need to fix dead space 2, it will not start on my pc, I get the audio but all my monitor says is "resolution not supported". I had the for a while with 2008 dead space but it seems to have fixed itself, it did start in a weird revolution but could fix in settings

• 
  De MYSTéRIO (@MysterioDeYT) reported 47 minutes ago

  @EAHelp hi I am having a very urgent issue. My account is on a verge of getting hacked cause of some ea Account login error. Pls check dm. I send video.

• 
  VRS_Ninja (@VRS_Ninja) reported 53 minutes ago

  @ApexLiveComms @EAHelp Can yall actually fix ur game dude?

• 
  Wagner Bustamante (@1bustamanteof) reported 57 minutes ago

  I’ve tried every possible fix: password resets, VPNs, and clearing cache. I’ve opened multiple tickets and even tried local consumer complaint sites, but no luck. @EAHelp

• 
  ᕦ(ò_óˇ)ᕤ (@AlanAlanscard) reported 58 minutes ago

  @EAHelp FIX YOUR MADDEN SERVERS