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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Sign in (43%)
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Online Play (31%)
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Matchmaking (11%)
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Game Crash (8%)
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Glitches (5%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bari |
Matchmaking | |
 Madrid |
Matchmaking | |
 Salem |
Online Play | |
| Grumo Appula |
Glitches | |
| Lebanon |
Online Play | |
 London |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Anto Larrea
(@ANTOO_LARREA) reported
@EAHelp It makes me sad to see that no one has responded the post for almost 2 months. You’ve left us all by our own with a problem that’s clearly not from our part. Once again the community is left apart by you. (Also i’ve not been able to fix my game)
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Aron Josefsberg
(@aronjo5) reported
@EAHelp also btw I'm in Australia and would love to go about returning my copy no longer want it with these problems I wasn't told this would be an issue when I purchased and am no longer interested in it. I do not play ultimate team or Volta so the fact those cross save is useless to me
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Zach B
(@ZachParis) reported
@EAHelp Good morning. I purchased a digital code on Amazon, have been playing the game on my Series X with zero problems. Downloaded the next gen upgrade and now it is saying I don't own the game. I'm only able to play with my EA trial. Any ideas?
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CV
(@FUT_CBE) reported
@EAHelp @EASPORTSFIFA @EAFIFADirect Quick sell recovery is broken on FUT Companion App, it only shows players discarded today even when you change date. This is a new issue and people are losing valuable players because after 7 days they are gone forever. You need to fix this.
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David RL
(@DavidRL33876182) reported
@JavaAlarc @EAHelp @EASPORTSFIFA Pls fix that i discard my Duplicat mbappe i need them, i discard him on 3th december
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Catanese11
(@Ctns11) reported
@EAHelp Hey guys, is there region problem if I want to upgrade ps4 fifa 21 disc to ps5 fifa21 which bought from Australia with my European psn account?
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TomDac 👑
(@TomDac99) reported
Hey @EAHelp Im having an issue with FIFA points
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ye
(@Mrdeksam) reported
@EAHelp @EA Hey so im having issues trying to play Battlefield 5. I downloaded the game off EA Access and it wont let me play because it thinks im a trial player and asks that i upgrade to the full version.
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WorkingForwork
(@RitiSense) reported
@EAHelp I have a problem with FIFA 21 online account its banned for coin distribution because i sent some for friend or another account and i literally have no friends in game at all this is my first time play FIFA online neither i have another account please help asap
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igal fishi
(@IgalFishi) reported
@EAHelp I have the same problem... when we will be able to play the next-gen on ps5?
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Ekmal
(@mallicioss) reported
@EAHelp Hi,i have a problem with my psn account linked to my EA account.I cant play apex legends on my ps4 because my psn account was suspended.Can you help me to change my EA account to another psn account?I'm happy if you can help me
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Pedro Lino
(@Pedrodnlino) reported
@EAHelp 3 days of Silence nice @EAHelp 👏🏻👏🏻👏🏻 congratulations its not the first I’m disappointed with your support but this time you surpassed my worst expectations about your service countless tweets and not a single word from you about the Ps5 version upgrade.
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TimoHuitic
(@TimoHuitic) reported
@EAHelp hello whenever i get into a game of fifa wearing a white kit the opponent shows up wearing a white kit even when i choose the opponent to wear my away kit this made me lose two rival games out of my 30 you need to fix this
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Jasper
(@Jasperwrites) reported
@EAHelp @EASPORTSFIFA @EAFIFADirect Quick sell recovery is broken on FUT Companion App, it only shows players discarded today even when you change date. This is a new issue and people are losing valuable players because after 7 days they are gone forever. You need to fix this.
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Pengu
(@Pengu57611596) reported
@EAHelp Hi ea was saving for premium pack and leveling up but then price changed on premium pack is this a glitch on madden 21?
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German
(@CheleGerman) reported
@EAHelp I’m having an issue I purchased fifa 21 and madden 21 on the Xbox one and I have not received the upgrade via the Microsoft store for my Xbox series X for the next GEN update. I have the dual entitlement. Can someone help?
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MM FAIQ
(@FaiqRibery7) reported
@EAHelp @cozie0976 EA Sports @EASPORTSFIFA what is your problem i mean I’ve been playing fifa 21 ultimate team from day 1 nd i have packed absolutely zero great walkouts that i can make huge profits or untradables that i can play them in my team. Bro EA i love fifa but don’t unfair kingfaiq7 my ID
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Roy Wright
(@RoyThisistheway) reported
@MaddenK848 @EAHelp @EASPORTS_MUT Hello I still have not received my access code. I can log into my MUT rewards and everything so I know my email and password. Really a lot of work here to just get my free boss legend. On top of playing every challenge and adding the tokens to the exchange what is the problem?
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Bennet Göbel
(@BennetGobel) reported
@EAHelp i have some problems with my email account i forgot the Password so i need to change the email in my account
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Rkikaoublida
(@RkikaOuBlida) reported
@Nessen651 @EAHelp Same problem
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King Bwadlee
(@LeeJaymez) reported
@Matthew__7991 @EAHelp Wow so their quick to ban but to fix the issue they take minimum a month lmao
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Henrique Ferreira
(@Rick_L_Ferreira) reported
@EAHelp Will @EAHelp have the decency to provide an update on the situation at the very least? Their silence just makes things worse. What a horrible customer/community service
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Γιαννης
(@cEZtHew1MZT59oa) reported
@EAHelp I have on issue with Fifa 21 Ps4 to Ps5 entitlement so I put the disc on my PlayStation 5 console and doesn't show me to download it free but to pay it for 69.99 euro so what I must do finally?
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Jamie Stewart
(@jamiestwrt85) reported
@Harzakkoz18 @paulio160285 @EAHelp Have you fixed this issue yet?
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StewbyDoo
(@StewbyD00) reported
@EAHelp Quicksell recovery not working on fifa 21 please help
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Loki Skywalker #ToriesOut
(@LokiSkywalker) reported
@erictheent @EAHelp Hey am not from ea but thought I'd answer. You've got the 'milk it' glitch. It's one of the better glitches! You can keep collecting until you get bored - does help with money & donuts. To clear it, just store the building in your inventory & your characters will be released.
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Char
(@CDHAFC) reported
@EAHelp ever since moving to next gen on FIFA 21 every time I try to submit an SBC it says “there has been an error connecting to FIFA ultimate team servers” and puts me back to main menu, any solutions?
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Roy Wright
(@RoyThisistheway) reported
@MaddenK848 @EAHelp @EASPORTS_MUT I have received two different ones. Get the same error message when I entered both of them 964626 and 716606
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Jr
(@Jr31098636) reported
@EAHelp Sweet jesus when isnt there a ******* issue yall are hot garbage
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AlexLM10
(@Alexbouk10) reported
@EAHelp @AbdullahHfc10 Actively looking into this issue? It has been 4 days you frauds