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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Online Play (47%)
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Sign in (42%)
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Matchmaking (9%)
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Glitches (2%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cuiabá |
Sign in | |
 Liverpool |
Online Play | |
| Middlesbrough |
Online Play | |
 Sakskøbing |
Online Play | |
 De Smet |
Sign in | |
| Basildon |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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07706705615
(@yyroda33) reported
@hk37497130 @EAHelp It's crazy that they do this every time, I've had my account banned 2-3 times now, I was finally able to fix it all with a guy I was referred to on IG ALPHA_TECHIE with my backup account, the dude was really good so maybe you should try him out instead
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Siyabonga Malinga
(@Siyabongama) reported
@EAHelp please don't inbox me 5 hours later to ask me about what I'd just explained, bcoz 5 hours from now I may not be able to see your inbox and then you say you tried ed to contact me about the problem I've just explained and gave you evidence for...
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六字
(@zpq2653343365) reported
@EAHelp I'm a BF1 player. I found some problems in this game on ASIA servers. When I play the game in HK or JP servers,it always make everyone disconnect the game.This situation has lasted for a long time. Can you help us? We wanna play the BF1
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GlobalShock
(@xGlobalShock) reported
@PlayApex , @EAHelp , @ricklesauceur - could you guys look into the SBMM ranked in EU servers, something seems to be broken after the split reset. My friends and i were playing today, and were getting matched against diamonds 2 / masters and my teammate is only bronze.
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Beninho
(@Beninho1234567) reported
I think this a new issue as its only started happening in the last month or so, used to just reconnect and let me finish games as normal but not anymore. This isn't good enough @EAFIFADirect @EAHelp and has effected my gameplay experience! #fut
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austin powers
(@falconsfan903) reported
@jesuswithabelly @EAHelp @EAMaddenNFL Server down right now
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X
(@TCGSniffler) reported
@EAHelp I need help please! I can’t turn into a vampire in the sims 4 when transforming he’s still human. I don’t have mods installed. I tried a new saved file and I’m still having issues. I’m playing on the steam deck. I haven’t run into any issues until I came across this one.
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绒布球
(@luvmeverc) reported
@EAHelp I can't log in to my account with the correct password. Please solve this problem
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ClaudiaWowPaw 🌙
(@ClauWowPaw) reported
@EAHelp what the hell is wrong with your staff. I possibly lost all my process with this stupid switch from origin to EA app? I contact you and you leave customers when they are clearly still trying to fix the problem
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Giovanni 🇮🇹🇳🇴
(@Johannesdenbose) reported
@EAHelp Hello. I have had a problem with my transfer market for 96 hours now. I would appreciate some help with my issue. John.
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Rico van Rooijen
(@mrfrico) reported
@EAHelp read you’re dm, and fix it please
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Ashh
(@ashfncs) reported
i keep disconnecting at random points in games, my servers are so slow and when I'm in the middle of a sbc trying to put a player in it kicks me out of ultimate team @EAHelp any way to fix this? I've already tried deleting the game and re installing and it didn't fix
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Ramsey.
(@GnRamzi) reported
@MatthewButteri1 @EAHelp The problem has been resolved?
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SpamNinja
(@SpamNinja2) reported
@EAFIFAMOBILE @EAHelp offer gems not working, no offers popping up
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Stronger Tuagether
(@TagovailoaReal) reported
@49ergang843 @EAHelp Same. Simple search on Twitter shows there is definitely an issue with ea servers. Apparently @EAHelp doesn't even know when their servers are up or not.
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Nana
(@Nana_Ahi) reported
@EAHelp And Spore is not working with EA app. Its stuck in "downloading" phase, luckily i was able to use Origin to download and run my game
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Rebecca✌🏾
(@queen0fsarcasm) reported
@EAHelp I've tried that as well and it still says connection error
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ⱮìçհąҽӀ φҽʂąҟ
(@rieper47) reported
from
Laidley, State of Queensland
@EAHelp my games menus keep getting the zoomies. You really need to fix this
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Melker
(@Melleboi_afc) reported
@EAHelp please fix the update. All of the players who were supposed to get a real face is now bald…
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IWobble
(@wobble_i) reported
@EAHelp You guys don't respond to emails or tweets. How am I supposed to get my issue resolved if I can't contact anyone for help?
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Mark Kudryashov
(@d1gBneEilgp3AF2) reported
@Respawn @PlayApex EA, is this some kind of joke or what is it? I just don't goddamn understand why @EAHelp is needed at all? Why do they ask such superficial questions? I mean, the problem is not disclosed further. Without any additions. Why is help not being solved in the forums?
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سامي السليماني
(@sami6363) reported
@EAHelp @JustDatBoi_E Hi dear, is there really support and follow-up for this game?? Is it possible for a game of this size and its servers now for more than 14 days and it suffers from weakness and great confusion!! The ping is very high and there is no support or fix
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Jordan
(@TrashTalkJordan) reported
@EAHelp fix the servers
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Elyo
(@ItsElyo__) reported
@EAHelp It's not a cheat so the anti cheat won't catch it it's a matchmaking glitch
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Jared Tamana θ∆
(@JaredTamana) reported
@EAHelp @Slix_og_onttv You guys are being pretty tone deaf here with this response. The original concern here was that the issue was not acknowledged until a streamer crashed, whereas others have been experiencing the issue for weeks. Do better.
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Tommy140412
(@tomm140412) reported
@EAHelp The maintenance finished, I redownloaded the game and I still get the error code getting into the MUT. How long will it take to get finished.
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Petty Betty
(@JenSings) reported
@EAHelp sent a message to your Facebook page regarding issues on sims 4 since update. No response.
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naira_focus
(@Naira_Focus) reported
@camovn @EAHelp I kept getting "Error" for days while trying to log in my Game, Frustrating and ****** but saw a user recommend KHALEED_TECHS on Instagram, so I gave it a shot and he did Fixed my Game... Might wanna check him out
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Chris Chaney
(@chrischaney7) reported
@SamoanSauce @49ergang843 @EAHelp Same.. trying to get my Madden fix in this morning lol
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🇺🇦🇺🇦🇺🇦🇺🇦🇺🇦🇺🇦
(@BlitzBlitz421) reported
@EAHelp I have been messaging you since Sunday to fix an issue how can you say 24/7 support??