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EA Games status: server issues and outage reports

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Full Outage Map

Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

  • 42% Sign in (42%)
  • 33% Online Play (33%)
  • 9% Matchmaking (9%)
  • 9% Glitches (9%)
  • 7% Game Crash (7%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

CityProblem TypeReport Time
Mantes-la-Jolie Sign in 3 days ago
Pointe-à-Pitre Sign in 5 days ago
Bari Online Play 6 days ago
Paris Sign in 6 days ago
Aubervilliers Glitches 7 days ago
Périgueux Glitches 11 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • TheKopTalk
    TheAnfieldGuy (@TheKopTalk) reported

    @EAHelp my FUT account is broken. Everytime I try go on stores, I have something to deal with and it’s a badge, I try put it on and it says something wrong, PS5 please help

  • superultrajorge
    Superultrajorge (@superultrajorge) reported

    @EAHelp the game is broken, I cannot access to the UT, I’m kick out of the UT each time I’m trying to access and if you go to a mobile device it says that the session is on, help please

  • SonicSoupRob
    Rob Jones (@SonicSoupRob) reported

    @EAHelp Please fix your disconnection glitch. It happens in all first play attempts. The issue is when u need to fulfil limited game objectives, it counts against u as games played but not for the requirements, so I forfeit qualification due to no fault or action of my own.

  • stretch504
    ⚜504Stretch⚜ (@stretch504) reported

    @EASPORTS_MUT @EAHelp Is there a known issue w/ Squads games not loading?

  • Comsak
    Comsak Bhumiputra (@Comsak) reported from Rayong, Rayong

    @EAHelp My extra token cannot exchange with my player that means it is limited player. Exactly, I have more the player to change the extra token. Please fix it to now.

  • Atlstan030303
    atl (@Atlstan030303) reported

    @MaddenNFLDirect @EAHelp Why can’t y’all fix the cpu event where you don’t get the 10 win reward

  • Chad_Ar15s
    Chad (@Chad_Ar15s) reported

    @EAHelp is there a reason I have to dashboard my game every time I search my club, the market, claim an objective or complete and SBC? I have had my internet provider out twice no issue, master rest my console and re downloaded the game and still the same connection issue?

  • alex61867533024
    alex (@alex61867533024) reported

    @EASFCDirect @EASPORTSFC @EAHelp can you guys please fix the live events. for the last month and a half i've been getting kicked out the second i load in, and its wasting all my attempts leading me to getting ZERO rewards.

  • JaxMeinicke
    AJ (@JaxMeinicke) reported

    @ratojord @EAHelp Experienced this issue; TysonNerd on X delivered.

  • reservoirgoose
    charlie 🪿 HOLY CABOOSES! (@reservoirgoose) reported

    the @EAHelp "customer support" AI chatbot is genuinely a joke LMAOOOOOOO i explain my issue, it links me to a completely irrelevant article, and when i say that's not the problem it restarts the chat

  • ImAkshayShrivas
    Akshay Shrivas (@ImAkshayShrivas) reported

    @EAHelp @NFSCSpeak @NFSNL any update on below issue? Still unable to connect to servers in game.

  • davidjrivera21
    Davidjrivera21@aol.com (@davidjrivera21) reported

    @EAHelp …. We have a franchise season going and we notice teams are shaded with no user icons and are unavailable for new users select them. What is the issue and how can it be fixed?

  • ItchyFreckle
    😁 (@ItchyFreckle) reported

    @EAHelp Your EA NextStep is garbage. All I want to do is chat with a customer service rep so I can delete my EA account and it refuses to put me through to one.

  • bust_busta
    busta bust (@bust_busta) reported

    @EAHelp @EAHelp @EASPORTSFC I am requesting an immediate escalation for Case #[243220939]. I have a server-side data corruption issue: an unclaimed Evolution reward is stuck and unredeemable, causing my account’s Store access to crash entirely.

  • Tomas42097
    Tomas (@Tomas42097) reported

    @EAHelp Hi, I'm having a serious issue. My PSN account is linked to an unknown EA email address that isn't mine. I have no access to that email and can't play any of my EA games. Standard support isn't responding. Can you please help me unlink it? Thanks.

  • ryanrachui
    Ryan Rachui (@ryanrachui) reported

    @EAHelp hey I’m getting an error code on battlefield 6 0: 8900 1s:7c:-1356 1655840 . Can y’all help me please.

  • Ricky_Raju
    Ricky Raju (@Ricky_Raju) reported

    @EAHelp why is there so many cheats in your game? Dont you have filters to remove or stop cheaters? Almost every match we come across cheaters...and guess what? Although the player isnt skilled, they still win...PLEASE FIX YOUR GAMEPLAY

  • UltraC5ttv
    Ultra (@UltraC5ttv) reported

    @EAHelp Can u please fix maddens crashing issue. its unplayable on pc since season 8 launched

  • nfkqOo0Lqe6485
    长川 (@nfkqOo0Lqe6485) reported

    @EAHelp @EAHelp Please help me deal with the account problem. I have sent you a private message.

  • innceliklihayta
    İncelikli Hayta (@innceliklihayta) reported

    @EAHelp I've been trying to get support for my missing FC26 Icon Edition content for a week. Your staff is being rude, insulting, and closing chats on me without solving anything. I paid for a service I cannot access, and no one cares. #EAHelp #FC26 #EpicGames

  • nnnvvv222
    nnnvvv222 (@nnnvvv222) reported

    @EAHelp Hey, I tried contacting EA customer service but I keep getting an AI bot and can't seem to get through to an actual human. The bot just keeps suggesting the same basic fixes that I've already tried. Do you know how to get through to a real person at EA support?

  • delecruz02
    Jay (@delecruz02) reported

    @EAHelp Why is shoulder barge not working for me in fc 26 I have advanced defending on and when I press or hold x my players don’t do anything

  • Mu7ammadAlaa
    Muhammad Alaa (@Mu7ammadAlaa) reported

    @EAHelp @EASPORTS @Steam Hi Everyone, I am reporting two critical issues while playing FC26 that I need immediate support with: 1. I am facing a sudden increase in the latency and a drop in the FPS to be lower than 10 while playing the game without any clear reason.

  • rieper47
    ⱮìçհąҽӀ φҽʂąҟ (@rieper47) reported from Gatton, Queensland

    @EAHelp the Sims 4 Acting Career needs to be fixed. Everytjing breaks in it and I'm tired of not getting Gold because a NPC refuses to DO THEIR JOB. FIX THIS NOW

  • JoyLuckClubbing
    🌻🐛 (@JoyLuckClubbing) reported

    @EAHelp @TheSims so you have this special event where we have to login multiple times this week yet I can’t even open the app to claim them? 🙄

  • campaign_comms
    Phantom Menace (@campaign_comms) reported

    Hey @EA @EAHelp I need help with an xbox compatibility issue please

  • jeremy_wamer
    Jeremy Wamer (@jeremy_wamer) reported

    @EAHelp because of all the TERRIBLE CRASHING! I missed all the early Draft store content 👏 thanks. This game’s been broken for weeks Home Screen Home Screen can’t connect. Yet it’s still doing it right now thanks for nothing as usual

  • wKIZZ0
    KIZZO (@wKIZZ0) reported

    @hrt_girly @PlayApex @EAHelp Idk anti cheat is ****** hopefully they can fix your problem

  • Deck1e_
    Deckie (@Deck1e_) reported

    @EAHelp @EAHelp if there is a way to fix this but also make that game counted as a win for me or is that not possible cause it was on a ultimate gauntlet game?

  • Emirionkane
    Emirion (@Emirionkane) reported

    @EAHelp I need help with Case #243410133. My Guest account has an age error and the support button is missing in-game. Chat agents couldn't fix it. Please help me update my birth date manually so I don't lose my progress. #EAHelp #FCMobile