EA Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Online Play (44%)
• Sign in (22%)
• Matchmaking (19%)
• Glitches (11%)
• Hacking / Cheating (2%)
• Game Crash (2%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Lakeville	Matchmaking	7 hours ago
Veendam	Online Play	1 day ago
Guayaquil	Online Play	1 day ago
Milan	Sign in	9 days ago
Paris	Sign in	9 days ago
Paris	Online Play	16 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ReDragon93 (@ReDragon24) reported 2 minutes ago

  UPDATE: After days of troubleshooting, support tickets and useless answers, the problem is finally fixed. And no, the solution did NOT come from EA Support. @EASFCDirect @EASPORTSFC @EAHelp

• 
  İncelikli Hayta (@innceliklihayta) reported 6 minutes ago

  @EAHelp I've been trying to get support for my missing FC26 Icon Edition content for a week. Your staff is being rude, insulting, and closing chats on me without solving anything. I paid for a service I cannot access, and no one cares. #EAHelp #FC26 #EpicGames

• 
  Nasir foster (@only1_nas1) reported 11 minutes ago

  @EAHelp I can't play superstar mode it's glitched and I don't know how to fix it

• 
  Jeff (@JeffPoe_tra) reported 14 minutes ago

  @AskEASupport playing Battlefield 6 on PC via Steam. I have 900mbps Wi-Fi 6, but my in-game ping is suddenly stuck between 110ms–160ms. I already flushed my DNS and reset my hardware. Matchmaking is routing me to the wrong regional servers. Any known server issues right now?

• 
  y_oeda_k (@mryudhan) reported 15 minutes ago

  @Zihan49122 my extra time token's exchange didn't shown any players in it. i have so much players that i want to exchange. is there anybody have the same issue as me? @EASFCMOBILE @EAHelp

• 
  Yusuf Acay (@yusufjr2727) reported 16 minutes ago

  I've been trying to access the game since 7 PM, but coincidentally, it keeps saying it's inaccessible. Why is this happening? Please fix it. @EAHelp

• 
  LiamGM ⚫️⚪️⚫️⚪️ (@LiamGM90) reported 21 minutes ago

  @EAHelp @EASPORTSFC @EASFCDirect Slow ******* servers On #FC26 Seriously get this problem SORTED BY 9pm tonight cause I want to my SQBs later thank U !!!!

• 
  Brandon®🤒💧 (@B_LxckedN) reported 22 minutes ago

  @EAHelp @MaddenNFLDirect Bought the season pass from the store and didn’t give it then bought it again and it took a total of 3000 points . Plz fix

• 
  RWC (@BeardownDoc) reported 25 minutes ago

  @EAHelp you have the worst customer service I’ve ever seen. Zero live people. Impossible to chat. Our account was banned because someone else tried to hack us. Zero resolution and son banned from his apex. Horrendous company

• 
  🍥小仙女吃桃王 (@FZTDW_T) reported 26 minutes ago

  @EAHelp My EA account is broken. Every time I restart my PC or close the EA app, it forces me to reset my password. It also automatically unlinks my Steam account. I cannot use your website (Error 404/500). Please DM me.

• 
  ᕦ(ò_óˇ)ᕤ (@AlanAlanscard) reported 28 minutes ago

  @EAHelp FIX THE MADDEN SERVERS

• 
  Rasir (@Rasirdaking) reported 29 minutes ago

  @EASPORTS_MUT Bought the premium pass and ea not giving me rewards plz fix this @EAHelp

• 
  Callam Bennett (@_callambennett) reported 30 minutes ago

  @elif__cemil @EAHelp It’s more the fact EA are refusing to do bits on their end despite a formal email request from Microsoft. I don’t know how to resolve this issue without EA doing their part

• 
  Chris Cain (@CHRIS_CAIN1980) reported 32 minutes ago

  @MaddenAcademy_ My favorite part, is how a mult-billion dollar company cannot fix their unstable servers... @EAHelp

• 
  Chad (@Chad_Ar15s) reported 33 minutes ago

  @EAHelp is there a reason I have to dashboard my game every time I search my club, the market, claim an objective or complete and SBC? I have had my internet provider out twice no issue, master rest my console and re downloaded the game and still the same connection issue?

• 
  Yusuf Acay (@yusufjr2727) reported 35 minutes ago

  Please fix this problem. Every time I want to play, I can't access the game. Stop updating the content; you're reducing the number of users. I've been trying to connect to the game for 5 hours and haven't been able to connect even once. Remove this problem from Türkiye. @EAHelp

• 
  Eda Abacı 🌸 (@edanrabaci) reported 35 minutes ago

  @mc021990 @EAHelp Same trouble Myles_Nerd1 on X handled it fast.

• 
  𝙽𝚒𝚌𝚊𝚝 𝙺. 𝚂𝚊𝚕𝚊𝚖𝚘𝚟 (@nicatksalamov) reported 39 minutes ago

  Hey @EASPORTSFC @EAHelp, FC 27 has a Turkey server, but Azerbaijan players are still being connected to distant servers. Our ping hasn't improved. Please fix the server routing. #FC27 #EASPORTSFC

• 
  Yusuf Acay (@yusufjr2727) reported 40 minutes ago

  @EAHelp I can't access the game in Türkiye, please fix it.

• 
  Wayne Dannatt (@wadannatt) reported 40 minutes ago

  @EA @EASPORTS @EAHelp it's not a good look when you're allowing cheaters to do what they like in #EASPORTSPGATOUR This weeks Online Tournament at Augusta National shows who's cheating and who isn't Scores of -23, -22, -21, & -20 are impossible because of how broken putting is!

• 
  Comsak Bhumiputra (@Comsak) reported 44 minutes ago from Rayong, Rayong

  @EAHelp My extra token cannot exchange with my player that means it is limited player. Exactly, I have more the player to change the extra token. Please fix it to now.

• 
  ⱮìçհąҽӀ φҽʂąҟ (@rieper47) reported 46 minutes ago from Gatton, Queensland

  @EAHelp the Sims 4 Acting Career needs to be fixed. Everytjing breaks in it and I'm tired of not getting Gold because a NPC refuses to DO THEIR JOB. FIX THIS NOW

• 
  Matt Crane (@mjcrane33) reported 50 minutes ago

  @EASPORTS_MUT @EAHelp @EA Fix your servers ! People, including myself keep getting kicked today, Do your job! I don’t understand how your heads let you all keep your jobs with how bad this has been this year. FPS & racing games don’t have this much of a problem!

• 
  Window_Licker (@MUT_slut) reported 51 minutes ago

  @EASPORTS_MUT @EASPORTS @EAHelp just put out some kinda communication. How hard is it. The lack of acknowledgement on an already broken highly anticipated promotion is just bad business.

• 
  The Fridge (@unjustfridge) reported 51 minutes ago

  @EAHelp @PlayApex I’m having issues with my game crashing everyday at least once. Doesn’t happen in other games for me. Can you dm me and try to help?

• 
  Krzysztof Sitarz (@Krzysztof13073) reported 54 minutes ago

  @EAHelp hello ea, what the hell is happening to servers on FC26 my ping jumps to over 1100 and stays like this for long time , last week not even one stable game, i live in uk and can easly say i am not the only one having this issues

• 
  Richard Muscroft (@812f67feb6d2432) reported 55 minutes ago

  You lot payed billions a year and we still the same problem i keep getting kick out with severe issues when are you going to sort this out Losing coins keep getting threatened with warning @AskEASupport

• 
  ᶠᵃʳˢᵏᵒ (@Farsko11) reported 56 minutes ago

  @EAHelp Fix the middle east server we cant play the ******* game on proclubs

• 
  KingScorpius (@KingScorpius_) reported 58 minutes ago

  EA Help is failing. Too many people are getting false bans and only receiving automated responses instead of real investigations. Players deserve exact reasons and human reviews—not AI replies. Legit players shouldn’t be ignored. EA needs to fix this. #Respawn #EAHelp #FalseBan

• 
  frizz. (@Eazystix) reported 60 minutes ago

  is anyone having problems with sims4 crashing on ps5? @EA @EAHelp