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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

EA Games Outage Chart 03/20/2026 02:40

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Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

  1. Online Play (48%)

    Online Play (48%)

  2. Sign in (40%)

    Sign in (40%)

  3. Game Crash (7%)

    Game Crash (7%)

  4. Matchmaking (5%)

    Matchmaking (5%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomAddlestone Game Crash
PhilippinesLas Piñas Matchmaking
NetherlandsWeert Sign in
United StatesAtlanta Game Crash
EcuadorQuito Online Play
United KingdomSouthampton Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • AbbyBoswell3 Abby Boswell (@AbbyBoswell3) reported

    @Evan59290389 @EAHelp Luckily they recommended @hsbbits for my account and he help me fix my account is now working perfectly hopefully he can help you too.

  • Air_l0 Ayrten (@Air_l0) reported

    @EAHelp @EA_DICE I’ve never received a response but any plans to fix aim assist for Xbox? Couldn’t join a server with crossplay off and forced to play with PCs. Hopefully you fix your game and make it worth the money a lot of people paid you greedy *****

  • mattduplantis Much2much7/Matthew (@mattduplantis) reported

    @EAHelp @Respawn, I was about to sing your praises after the #Titanfall2 servers were working again yesterday. How can you two allow the #Titanfall2 community to stand up their own servers while you cannot fix your own? That must be embarrassing for you…

  • BarackAyub Arkin’☄️ (@BarackAyub) reported

    @Bugschill @EAHelp I once had similar issues but (Jerzy_Techz on instagram) fixed my account..he's really good....🤌🏽

  • TheRxne TheRxne (@TheRxne) reported

    @EAHelp why the matchmaking still not working in FIFA 22 VOLTA Squads? Any news about that? It’s very sad that we can’t play the mode…

  • mikeydubs69 Michael Fraley (@mikeydubs69) reported

    @EAHelp @MaddenNFLDirect haven’t been able to download community files for 3 days now. Have tried everything. Ridiculous. No other sports game has issues like this.

  • BarackAyub Arkin’☄️ (@BarackAyub) reported

    @Highscore21Wins @MaddenNFLDirect @EAHelp I once had similar issues but (Jerzy_Techz on instagram) fixed my account..he's really good....🤌🏽

  • HyginosCole Cole (@HyginosCole) reported

    @EAHelp new year maybe new customer service and not ignorant as well ?? please stop “trying” to help me at 3am-5am i am in the UK and sleeping then telling me “as you’re not replying you must be alright” no! help me during the time respectable for a UK citizen.

  • Olirkk Olirk (@Olirkk) reported

    @EAHelp why does it keep saying my password is wrong when I put it in trying to join a franchise league??? Anyone else have this problem

  • GeodesicDragon Gee Un Sassy Dragon (@GeodesicDragon) reported

    @EAHelp I'm trying to reinstall Origin, but keep getting 'Error Code 6:0' even though I removed all the old files when I uninstalled it a few months ago. I even followed the instructions on your site to do it the hard way, so why am I getting this error?

  • Crossmapsnipes Cross (@Crossmapsnipes) reported

    @EAHelp fix run commit cheesing in madden… you shouldn’t be able to stop the run and drop 8 or more people into coverage, 3-4 cover 4 drop show 2 with 5 people in the box shouldn’t stuff goal line dive

  • EngelConner Conner Engel (@EngelConner) reported from Irmo, South Carolina

    @EAHelp bro I’ve been trying to download a draft class for 20 minutes and it won’t let me even get into downloading community files fix your game bro

  • thevoidgam3r Void Gamer (@thevoidgam3r) reported

    @EAHelp Don't close this case as i need my login issue fixed.

  • KevinTwist67 Kevin (@KevinTwist67) reported

    Nah @EASPORTSFIFA @EAHelp this ain’t right now many week this has happened and I’ve seen other with the same issue… keep getting disconnected and robbed of wins of squad battles 🙄 literally the game was over and in the loading bit after the game boom disconnected. Fix it ffs…

  • okestboomer okestboomer (@okestboomer) reported

    @EAHelp Need some help regarding an NHL 22 migration issue

  • LukeNukem64 Lucas (@LukeNukem64) reported

    Still I answer when it’s clearly an issue @eahelp @easportsfifa ?

  • sharklayer Carlos Teixeira (@sharklayer) reported

    @EAHelp I tried many times to update my email on my SWTOR account, but none of them i got the confirmation email and every time I try to update my email i get this error too "There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved".

  • SILVANETIC SILVANETIC (@SILVANETIC) reported

    Servers are so laggy at the moment! Playing ranked and losing so much RP because you can’t heal in time or shoot accurately is so frustrating 😒 anyone else getting server lag? London servers @PlayApex @EAHelp

  • Aaron_Sahota_ Asteck (@Aaron_Sahota_) reported

    @EAHelp I unlinked my Twitch prime account to EA through Twitch's connections page. I have moved to a new Amazon account but when I link that one to my EA, I get 'There was a problem... We encountered an error and were unable to complete your request. Please try again later.'

  • XboxMadachi madachi_xbox (@XboxMadachi) reported

    @EASPORTSFIFA , @EAHelp The problem with this game is that over the years they have hired people who don't know about soccer, they have hired people out of recommendation and because they like them, and they have underestimated the importance of employees liking soccer.

  • XboxMadachi madachi_xbox (@XboxMadachi) reported

    @EASPORTSFIFA , @eahelp I like it but I start to play, and the disgusting connection, the jerk AI, and the stupid animations put me off. It takes a great inept to screw up this game and not have the ability to fix it.

  • BarackAyub Arkin’☄️ (@BarackAyub) reported

    @Kyle76_ @EAHelp I once had similar issues but (Jerzy_Techz on instagram) fixed my account..he's really good....🤌🏽

  • ImAleMacias Ale 🥀 (@ImAleMacias) reported

    @Music1Dsoccer @EAHelp Is it fix for you? I’m having the same problem rn

  • pepe_pelayoruiz Pepe Pelayo (@pepe_pelayoruiz) reported

    @ioneven50950066 @EAHelp Can't play since 12/12, they just will send you links to useless "solutions"... I uninstalled and reinstalled the game, even restart the entire PS5 (one of the solutions) and still can't play... Hope you can fix that.

  • MrKyleUnger KyleUnger (@MrKyleUnger) reported

    @EAHelp please let me know why my account was disabled for 7 days? I have no idea what this is and why it occurred, says I violated the user agreement but I clearly didn’t. Undo this ASAP this is horrible customer service

  • jimmyjamesyimmy Jimmy P. (@jimmyjamesyimmy) reported

    @EAHelp hey I just downloaded BF 2042 and in the middle of a match I keep getting kicked off. No error message and my stats are updated after im kicked. Any solutions?

  • Willo290592 The All-New 2022 Thomas Willoughby, PhD (@Willo290592) reported

    @EAHelp is the community files section on madden 22 broken? can't get into them to download anything?

  • thevoidgam3r Void Gamer (@thevoidgam3r) reported

    @EAHelp Hey i need assistance in getting my account login fixed.

  • thevoidgam3r Void Gamer (@thevoidgam3r) reported

    @EAHelp Hi, i need help in getting my account login fixed. Please connect with me on DM.

  • BarackAyub Arkin’☄️ (@BarackAyub) reported

    @BenEdwa92129109 @EASPORTSFIFA @EAHelp I once had similar issues but (Jerzy_Techz on instagram) fixed my account..he's really good....🤌🏽