Is EA Games down?
Problems detected
Users are reporting problems related to: sign in, online play and game crash.
Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
September 17: Problems at EA Games
EA Games is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Sign in (43%)
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Online Play (33%)
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Game Crash (16%)
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Matchmaking (4%)
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Glitches (4%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Wiehl |
Glitches | |
 Owings Mills |
Online Play | |
| Westmoreland |
Sign in | |
| El Dorado Springs |
Online Play | |
| Newark |
Game Crash | |
| Arlington Heights |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Hanver #MIFans
(@Just_ask_oyabun) reported
@EAHelp Why don't you just deliver my complain and feedback to the dev game? I'm lazy to enter the forum. and fix your goddamn game. H2H is the worst in global. I'd rather playing h2h in fifa korea mobile than global. just keeping make me angry with your stupid script.
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Edgard Pereira
(@Andaraios) reported
Another day without my The Sims 3 packs. Thanks @EAHelp for doing nothing to fix this garbage called EA Desktop
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shuki
(@shuki71966136) reported
@EAHelp hello is there problem with the EA server? I get that message for 2 days : we are sorry but there has been an error connecting to fifa 23 ultimate team . I’m playing with ps5
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Anthony
(@acoyles_) reported
@EAHelp - I am having trouble with a bug on F122 where the game crashes when loading into menus. I was playing yesterday fine but I can’t even load into menus today. I have also uninstalled and reinstalled it. What do I need to do? I have reported it to EA bug report page already
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Melih Güday
(@melih_guday) reported
@EAHelp Hello dear EA I can't login to my EA account because I lost my e-mail address, I'm trying to change it, but it's not possible and it's still connected to my steam account.
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Neozh
(@Ne0zh999) reported
@EAHelp This freezing problem needs fixed ASAP
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Salzi
(@salzinhoo_) reported
Hello @EAHelp I’ve got some issues with buying fifa points
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Bleh
(@Gemlll) reported
@EAHelp Hello, I need technical assistance, my account seems to be "broken". Could we talk about it more in details via DM ? It's pretty long to write down
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Draginard l'Empereur
(@DraginardDragon) reported
@EAHelp Could the English service be more competent than the French one to help me solve my problem with EA app ?
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Jay Reaves
(@JayTalk7) reported
@EAHelp I am still having trouble staying in a franchise mode game. Still being kicked out with either a “cannot connect to EA server” error or “desyn has occurred” error. Please help & advise further. I have restarted router, restored the license, & a few other steps already
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Agnish Sen
(@AgnishSen1) reported
Bro this game is totally unplayable.every single fight my screen got freeze or crashing. Fix your shitt servers @PlayApex @Respawn @EAHelp
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birdperson
(@heryzenal) reported
@Bertwjj10 @EAHelp Patch fix! You need to install it to fix the bug that caused the crash
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Ryan Johnson
(@StagJohno) reported
@EAHelp Yes I've just checked and it's the same as last night. Problem as in my first tweet
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abi
(@revengeonabi) reported
@EAHelp my game is unplayable, it keeps freezing and i keep getting red symbols even though my wifi is fine and i keep lagging is there anyway to fix this that doesnt involve like an ethernet cable or something thanks
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Clayton Catelan
(@ClaytonCatelan) reported
@BattlefieldComm @EAHelp Season Mastery Badge doesn't level, mine from Season 1 was stuck at 1026, I saw you guys are trying to fix the Season 2 one, but what about the people who had their progress stopped in Season 1, will you fix it?
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Woody!!!
(@Woody4987) reported
@EAHelp I'm trying to recover a player that I quick sold by accident on the 30th October, eveytime I select the date, there's an error recovering the player! It expires tomorrow!!! I need help
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Saif
(@saif_247_) reported
@EAHelp Hello! Whenever i try the quick sell recovery option, an error message occurs if i try to recover players discarded on the 30th of October. Help would be appreciated.
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Jon Moxley
(@JonMoxl48915065) reported
@EAHelp I started a fresh fifa account3weeks ago and playing more than 3full games(sqbattles andrivals)&logging into the webapp daily,and still webapp transfer market didn't unlock?is it a problem that the email used was a backup email of an account that's webapp transfer banned?
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Fugolo
(@Fugolo1) reported
@EAHelp When are yall gonna fix the servers? People keep Dsyncing mid fight in ranked causing rp loss happens almost every game to me and teammates
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CASE 🥶
(@GolfCase) reported
@EAHelp @PlayApex @alphaINTEL how in the world do we not have any updates on this crashing issue? Torching the player base after adding a great map…smh
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Bobbyy Mannn
(@RobLFC_) reported
@EAHelp Ignoring people after fobbing them off with the excuse that something is a known issue being investigated that has never been posted on any of the social channels. Brilliant customer service!
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AMLOB…Bears🐻🐻
(@AmlobBears) reported
@MaddenNFLDirect @EAHelp You guys are the worst man. No email responses, generic messages. Like y’all didn’t just take my coins, you took my time and my money. Astoundingly bad customer service and just a terrible company in general.
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birdperson
(@heryzenal) reported
@EAHelp @vieja_98 I know a fix ! Happened to em too
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Spoopy Binky 🧸🎃
(@pastelforg) reported
@EAHelp I cannot access the sims 4 at all. Every time I try to load it up the EA app comes up with a server error. Why is this and when will it be resolved?
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Kirsten Jones
(@TredustanPowys) reported
@EAHelp today every time I login I have to choose my language, agree to your terms and conditions and my settings go back to default. This has happened for months on and off. Help?
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Nick Cunningham
(@Sergeanta7xlive) reported
@EAHelp It’s working now idk if there was outage or not
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Roberto Rea
(@RobertoRea11) reported
@EAHelp fix the madden franchise glitches how tf are they not fixed yet
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Dariz Hust
(@Dariz_Hust22) reported
I'll not playing apex again, until they were fix it the problem crash/freeze in game, im done with tht, thx for be my friend from S1 until S14 @PlayApex @EAHelp
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HypaticPlayz On Twitch
(@hypaticplayz) reported
@EAHelp I have tried all of them but no. Its not our issue it must be an issue on your end because thousands of other players are saying the same thing
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余飞洋
(@DHa3KZCzvpbN0jB) reported
@EAHelp So would it be fixed in a week? The problem makes me can't play the game now