EA Games status: server issues and outage reports
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Full Outage Map
Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Problems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
- Online Play (37%)
- Sign in (35%)
- Glitches (13%)
- Matchmaking (6%)
- Game Crash (5%)
- Hacking / Cheating (3%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bondy
|
Matchmaking | 8 hours ago |
 Brisbane
|
Online Play | 4 days ago |
 Madrid
|
Sign in | 4 days ago |
|
Lille
|
Hacking / Cheating | 9 days ago |
 Bristol
|
Online Play | 10 days ago |
 Cayenne
|
Game Crash | 12 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Boba (@Bobabago86) reported@eahelp @EASFCDirect @EASPORTS absolutely sick of bugs. I’ve just done that awful challenge for selecao objective. 39 goals to get an error - cannot process your request and get disconnected. Ridiculous game
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ᕦ(ò_óˇ)ᕤ (@AlanAlanscard) reported@EAHelp FIX THE MADDEN SERVERS
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Kevin Drake (@crazykev091) reported@EASPORTS_MUT @EA @EAHelp I understand draft week pushing a whole lot of content but to drop season 8 and the servers since at minimum Tuesday have not worked properly thats a big issue I’ve maybe have gotten to play 3 games in 5 days
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🌙 (@keeLesh_FPS) reported@PlayApex I get ce Errors when i start the Game cant Play anymore any help? @EAHelp
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Eda Abacı 🌸 (@edanrabaci) reported@mc021990 @EAHelp Same trouble Myles_Nerd1 on X handled it fast.
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Ziad Zaker (@ziadzaker) reported@EAHelp Need help with Case #242000397 (lost rewards/server error). Two agents (Gaurav and Shanti C) have now disconnected active support chats when I requested manager escalation. Was told managers aren't available despite your website saying escalation is an option.
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Kِ (@slo0nby) reported@EAHelp Hi, I’m experiencing high ping (98ms) in FC26 Champions. My internet is 546Mbps and I tested on both home network and 5G hotspot with same result. The issue started recently, ping was 30ms before. Please investigate Middle East servers.”
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Everything 2A 🇺🇸 (@everything2A) reported@EAHelp where is the Virginia server? The Oregon server is insufferable lag.
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Tomas (@Tomas42097) reported@EAHelp Hi, I'm having a serious issue. My PSN account is linked to an unknown EA email address that isn't mine. I have no access to that email and can't play any of my EA games. Standard support isn't responding. Can you please help me unlink it? Thanks.
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GreyFerret (@GreyFerret26) reportedDid #ApexLegends fix their matchmaking? No matter how much I lose with less than 100 dmg (over 20 matches in a row), I was playing against the same tryhards with statistics better than mine 10 or 100 times. EACH MATCH. Did you fix it? @PlayApex @EAHelp
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Rasir (@Rasirdaking) reported@EASPORTS_MUT Bought the premium pass and ea not giving me rewards plz fix this @EAHelp
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B. Reed (@OnlyBreed) reported@EAHelp says it may take time for the pack to arrive but it’s obviously an error in the picture. I just want the points back to purchase another pack. My case number is 244117377
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Charlie Field (@fi6623) reported@EAHelp I was just playing my second to last champs game. the score was 5-2 i was winning. The final whistle went and as the game was shutting down i got a unable to process your request error and got a loss for it !!!
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Matt Crane (@mjcrane33) reported@EASPORTS_MUT @EAHelp @EA Fix your servers ! People, including myself keep getting kicked today, Do your job! I don’t understand how your heads let you all keep your jobs with how bad this has been this year. FPS & racing games don’t have this much of a problem!
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Jewishkid (@AdjustMindGames) reported@Respawn @EAHelp @_ApexStatus FIX BULLSH%T GAME WTF ARE YOU CHEAP MFERS DOING? YOUR GAME IS CONSISTENTLY LAGGING. YOUR MATCHMAKING IS HORRENDOUS. YET PEOPLE ARE SUPPOSE TO PLAY YOUR GAME HOW? NEWS FLASH YOUR GAME IS PHYSICALLY UNPLAYABLE!! SPEND MONEY TO FIX YOUR GAME!!!!!!!!!
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Aidan Ogle (@oglea071) reported@EASPORTS_MUT @EAHelp @EASPORTS tell me why I can’t play a game on your dog **** servers, it is April fix your game… you make millions just of game purchases not to mention in game purchases
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INDIAN SPECTATOR (@subs_by_chance) reported@EASFCMOBILE @EAHelp yesterday morning Sunday many users got 200 tokens as freebies they have approximately 2x117,2×116 cards.user like me never get 200 to-kens free it's unfair to play you giving some users 200 token as glitch and others nothing.We need 200 token compensation
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Bruno Godinho (@FlaNacao2019) reported@EAHelp @easportsfcbr/ Severe Input Delay & Lag After Title Update 1.5.3 (07/04/26) - PC Since the Title Update 1.5.3 released yesterday (April 7th), the game has become almost unplayable online for many PC players. Problem: Heavy input delay (3-10+ seconds) Slow motion gameplay
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RWC (@BeardownDoc) reported@EAHelp you have the worst customer service I’ve ever seen. Zero live people. Impossible to chat. Our account was banned because someone else tried to hack us. Zero resolution and son banned from his apex. Horrendous company
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Emirion (@Emirionkane) reported@EAHelp I need help with Case #243410133. My Guest account has an age error and the support button is missing in-game. Chat agents couldn't fix it. Please help me update my birth date manually so I don't lose my progress. #EAHelp #FCMobile
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Chris Cain (@CHRIS_CAIN1980) reported@MaddenAcademy_ My favorite part, is how a mult-billion dollar company cannot fix their unstable servers... @EAHelp
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phil beep/bop/boop⬛🟧 (@CrowdAssassin) reported@EA @EAHelp you need to fix dead space 2, it will not start on my pc, I get the audio but all my monitor says is "resolution not supported". I had the for a while with 2008 dead space but it seems to have fixed itself, it did start in a weird revolution but could fix in settings
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Yusuf Acay (@yusufjr2727) reported@EAHelp I can't access the game in Türkiye, please fix it.
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Michał Zając (@MichalZajac61) reported@EAHelp @EAHelp there is problem with high ping in Clubs in FC26. In every match players have exactly 260 ping and they are kicked out from match when it’s substitute. Since one week. No one can play…
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Sultan (@suli435265) reported@Manta_Made @EAHelp Heads up, Miles_techz1 can resolve this issue.
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Gary Christie (@0d04e6bd3b94496) reported@EAHelp @EAMaddenNFL My Madden 26 Superstar import is broken. Getting "can't find player on EA server" for months. Can't start a new career or delete the old one. I've tried all local fixes. Please help reset my Superstar cloud data so I can play! #Madden26
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Richard (@Richard71873905) reported@EAHelp My game constantly says Our servers cannot process your request at this time. Please try again later. It's been doing it for days now. Restarted it same thing. Everything on my side is good. Its ea's problem. Please help thank you
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frizz. (@Eazystix) reportedis anyone having problems with sims4 crashing on ps5? @EA @EAHelp
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ぷーちぇる💙 (@ZAzBXa0kuW46190) reported@EAHelp Hurry up and fix the server.
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Aidan (@oglea071) reported@EAHelp @EAMaddenNFL @Zirksee please fix your game, no way you make millions off packs and buying the game itself that you cant upgrade the servers 26 maddens in…. Greedy *****