EA Games status: server issues and outage reports

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
May 30, 10:00 PM EDT	0	0
May 30, 10:20 PM EDT	0	0
May 30, 10:40 PM EDT	0	0
May 30, 11:00 PM EDT	0	0
May 30, 11:20 PM EDT	0	0
May 30, 11:40 PM EDT	0	0
May 31, 12:00 AM EDT	0	0
May 31, 12:20 AM EDT	0	0
May 31, 12:40 AM EDT	0	0
May 31, 1:00 AM EDT	0	0
May 31, 1:20 AM EDT	0	0
May 31, 1:40 AM EDT	0	0
May 31, 2:00 AM EDT	0	0
May 31, 2:20 AM EDT	0	0
May 31, 2:40 AM EDT	0	0
May 31, 3:00 AM EDT	0	0
May 31, 3:20 AM EDT	0	0
May 31, 3:40 AM EDT	0	0
May 31, 4:00 AM EDT	0	0
May 31, 4:20 AM EDT	0	0
May 31, 4:40 AM EDT	0	0
May 31, 5:00 AM EDT	0	0
May 31, 5:20 AM EDT	0	0
May 31, 5:40 AM EDT	0	0
May 31, 6:00 AM EDT	0	0
May 31, 6:20 AM EDT	0	0
May 31, 6:40 AM EDT	0	0
May 31, 7:00 AM EDT	0	0
May 31, 7:20 AM EDT	0	0
May 31, 7:40 AM EDT	0	0
May 31, 8:00 AM EDT	0	0
May 31, 8:20 AM EDT	0	0
May 31, 8:40 AM EDT	0	0
May 31, 9:00 AM EDT	0	0
May 31, 9:20 AM EDT	0	0
May 31, 9:40 AM EDT	0	0
May 31, 10:00 AM EDT	0	0
May 31, 10:20 AM EDT	0	0
May 31, 10:40 AM EDT	0	0
May 31, 11:00 AM EDT	0	0
May 31, 11:20 AM EDT	0	0
May 31, 11:40 AM EDT	0	0
May 31, 12:00 PM EDT	0	0
May 31, 12:20 PM EDT	0	0
May 31, 12:40 PM EDT	0	0
May 31, 1:00 PM EDT	0	0
May 31, 1:20 PM EDT	0	0
May 31, 1:40 PM EDT	0	0
May 31, 2:00 PM EDT	0	0
May 31, 2:20 PM EDT	0	0
May 31, 2:40 PM EDT	0	0
May 31, 3:00 PM EDT	0	0
May 31, 3:20 PM EDT	0	0
May 31, 3:40 PM EDT	0	0
May 31, 4:00 PM EDT	0	0
May 31, 4:20 PM EDT	0	0
May 31, 4:40 PM EDT	0	0
May 31, 5:00 PM EDT	0	0
May 31, 5:20 PM EDT	0	0
May 31, 5:40 PM EDT	0	0
May 31, 6:00 PM EDT	0	0
May 31, 6:20 PM EDT	0	0
May 31, 6:40 PM EDT	0	0
May 31, 7:00 PM EDT	0	0
May 31, 7:20 PM EDT	0	0
May 31, 7:40 PM EDT	0	0
May 31, 8:00 PM EDT	0	0
May 31, 8:20 PM EDT	0	0
May 31, 8:40 PM EDT	0	0
May 31, 9:00 PM EDT	0	0
May 31, 9:20 PM EDT	0	0
May 31, 9:40 PM EDT	0	0
May 31, 10:00 PM EDT	0	0

At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

Sign in (42%)
Online Play (33%)
Matchmaking (9%)
Glitches (9%)
Game Crash (7%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Mantes-la-Jolie	Sign in	1 day ago
Pointe-à-Pitre	Sign in	4 days ago
Bari	Online Play	5 days ago
Paris	Sign in	5 days ago
Aubervilliers	Glitches	6 days ago
Périgueux	Glitches	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

Brandon®🤒💧 (@B_LxckedN) reported 2 minutes ago
@EAHelp @MaddenNFLDirect Bought the season pass from the store and didn’t give it then bought it again and it took a total of 3000 points . Plz fix
H (@SolicitorSpurs) reported 4 minutes ago
@EASPORTSFC @EASPORTS HOW CAN I HAVE 76 ITEMS IN MY SBC STORAGE, BUT SEARCH FINDS NO RESULT. FIX YOUR GAME. @EAHelp
abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported 5 minutes ago
@EAHelp @EAHelp I have a problem with Ultimate Team on PS5. I can't connect for 2 days. I tried restarting the game, checking internet, and reinstalling, but nothing works. Please help me fix this issue.
Saud1 🇸🇦 (@SaudxON1) reported 6 minutes ago
@EAHelp High ping issue in FC 26. My normal ping is <10ms , but now it’s constantly 100ms+. Only happens in FC 26, all other games are fine. Likely server routing or matchmaking issue (connected to distant server). Please investigate and fix. Platform: PS5 Region: Saudi Arabia
phil beep/bop/boop⬛🟧 (@CrowdAssassin) reported 8 minutes ago
@EA @EAHelp you need to fix dead space 2, it will not start on my pc, I get the audio but all my monitor says is "resolution not supported". I had the for a while with 2008 dead space but it seems to have fixed itself, it did start in a weird revolution but could fix in settings
KIZZO (@wKIZZ0) reported 10 minutes ago
@hrt_girly @PlayApex @EAHelp Idk anti cheat is ****** hopefully they can fix your problem
Carl Simpson (@GeneSimpson75) reported 10 minutes ago
@DrSteinmanTTV @EAHelp Look at the products.... cash grab, crash slab, screw the gamers, they're a greedy bunch anymore... They look at our reports & complaints as us, just wanting to steal from them. They constantly treat me like I'm trying to get over on them, I've about had enough of it... #retire
Josh (@joshsterdee) reported 11 minutes ago
@EAHelp fix your servers
ⱮìçհąҽӀ φҽʂąҟ (@rieper47) reported 12 minutes ago from Gatton, Queensland
@EAHelp My Sim keeps coming up with an error about missing packs, but when I put the Sim in, the pack is there. Fix this.
ᕦ(ò_óˇ)ᕤ (@AlanAlanscard) reported 14 minutes ago
@EAHelp FIX THE MADDEN SERVERS
Yusuf Acay (@yusufjr2727) reported 15 minutes ago
I've been trying to access the game since 7 PM, but coincidentally, it keeps saying it's inaccessible. Why is this happening? Please fix it. @EAHelp
Faruk Ahlat (@FarukAhlat3) reported 18 minutes ago
Third denial for Case #243232532 despite providing technical proof of session conflict (Xiaomi/PS5). Why is @EAHelp ignoring login timestamps and IP logs? This is a false positive ban due to your own system's error. I need a real person to review this! #EAFC26 #UnfairBan
De MYSTéRIO (@MysterioDeYT) reported 21 minutes ago
@EAHelp hi I am having a very urgent issue. My account is on a verge of getting hacked cause of some ea Account login error. Pls check dm. I send video.
fevzi can yıldırım (@yldrmfevzican) reported 22 minutes ago
I've been experiencing connection issues in EA FC 26's Ultimate Team game mode for about two days now, and all the solutions I've tried have failed. I need help. @EAHelp
Supermanzback (@Supermanzback) reported 22 minutes ago
@EAHelp i'm pretty sure this has happened to other people, but can we not even play a h2h or draft event? I try to play the service boot me and I get a loss how is that fair
CC Ry4N (@anubhavmaitra) reported 23 minutes ago
@EASFCMOBILE @EAHelp Still no fix days later. I submitted receipts, order numbers, screenshots and UID multiple times, yet nothing has been resolved. Now my account is locked from purchases because your system says the previous transaction is still processing. Terrible support experience and WORST.
alex (@alex61867533024) reported 23 minutes ago
@EASFCDirect @EASPORTSFC @EAHelp can you guys please fix the live events. for the last month and a half i've been getting kicked out the second i load in, and its wasting all my attempts leading me to getting ZERO rewards.
zenkaiftw (@fwwkenkaiii) reported 27 minutes ago
@EAHelp Are y’all gonna fix clubs on pc with the cross play being broken and not being able to play? or nah
Aidan (@oglea071) reported 28 minutes ago
@EAHelp @EAMaddenNFL @Zirksee please fix your game, no way you make millions off packs and buying the game itself that you cant upgrade the servers 26 maddens in…. Greedy *****
B-L-M, Free Palestine, Anthony is a bully (@advancedstats23) reported 32 minutes ago
Do you guys plan to fix ea servers within the next year @EAHelp
Tomas (@Tomas42097) reported 36 minutes ago
@EAHelp Hi, I'm having a serious issue. My PSN account is linked to an unknown EA email address that isn't mine. I have no access to that email and can't play any of my EA games. Standard support isn't responding. Can you please help me unlink it? Thanks.
Jeremy Wamer (@jeremy_wamer) reported 38 minutes ago
@EAHelp because of all the TERRIBLE CRASHING! I missed all the early Draft store content 👏 thanks. This game’s been broken for weeks Home Screen Home Screen can’t connect. Yet it’s still doing it right now thanks for nothing as usual
Wayne Dannatt (@wadannatt) reported 39 minutes ago
@EA @EASPORTS @EAHelp it's not a good look when you're allowing cheaters to do what they like in #EASPORTSPGATOUR This weeks Online Tournament at Augusta National shows who's cheating and who isn't Scores of -23, -22, -21, & -20 are impossible because of how broken putting is!
SAVVY_PROJECT (@SAVVYPROJECT1) reported 40 minutes ago
@EAHelp are you going to update battlefield 6 and actually fix the servers. Why do servers start from scratch after every game? Why is there not console only servers and PC only servers? Are any of you actually gamers? Why do I have all of these yellow dots on my screen?
abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported 42 minutes ago
@EA @EAHelp @EAHelp I have a problem with Ultimate Team on PS5. I can't connect for 2 days. I tried restarting the game, checking internet, and reinstalling, but nothing works. Please help me fix this issue.
Hasan Ali (@HasanAl45642585) reported 43 minutes ago
@EAHelp The EA App's 'Cancel Refund' button failed due to a technical bug, causing me to lose my $20.99 FC 26 deal. Live support (Case ID: 241226593) admits the issue but says they can't do anything. Why should I pay for your app's glitch? I need a fix! @EAHelp @EA #EAHelp #FC26
Erik (@JasonF13Fan) reported 45 minutes ago
@EAHelp @EAMaddenNFL @EASPORTS_MUT Hey ******** fix your dam servers! Got to tier 2 for the CPU Event finished and won the first game but due to being “kicked” out it’s now counted as a loss and means I’d have to do the first 5 games again! Class action lawsuit is what you need!
Ziad Zaker (@ziadzaker) reported 46 minutes ago
@EAHelp Need help with Case #242000397 (lost rewards/server error). Two agents (Gaurav and Shanti C) have now disconnected active support chats when I requested manager escalation. Was told managers aren't available despite your website saying escalation is an option.
İncelikli Hayta (@innceliklihayta) reported 48 minutes ago
@EAHelp I've been trying to get support for my missing FC26 Icon Edition content for a week. Your staff is being rude, insulting, and closing chats on me without solving anything. I paid for a service I cannot access, and no one cares. #EAHelp #FC26 #EpicGames
Comsak Bhumiputra (@Comsak) reported 57 minutes ago from Rayong, Rayong
@EAHelp My extra token cannot exchange with my player that means it is limited player. Exactly, I have more the player to change the extra token. Please fix it to now.