EA Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Online Play (42%)
• Sign in (23%)
• Matchmaking (15%)
• Glitches (15%)
• Hacking / Cheating (3%)
• Game Crash (2%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Le Havre	Online Play	19 hours ago
Lubumbashi	Online Play	3 days ago
Troyes	Online Play	7 days ago
Brisbane	Online Play	9 days ago
Casablanca	Sign in	13 days ago
Rostock	Sign in	13 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  taliskhanov42 (@taliskhanov) reported 31 seconds ago

  @EAHelp My last resort is asking you for help. I would really appreciate your assistance and hope you can help me with my problem soon.

• 
  Phantom Menace (@campaign_comms) reported 3 minutes ago

  Hey @EA @EAHelp I need help with an xbox compatibility issue please

• 
  Her Yerin Yerlisi (@SaltedMadBekir) reported 7 minutes ago

  @EASFCDirect Having trouble to access pro clubs 3 days in row. 3 days in row! They builded Rome in 3 days. Unbelievable; not the 3 days, how amateur you are is unbelievable. @EAHELP does not work too, even can’t help himself.

• 
  The TnT Gaming Channel (@MrTally0002) reported 9 minutes ago

  @EAHelp we have a serious problem. I bought apex packs and have been receiving multiple items I already owned. I would either like a refund or something. I've sent emails, I've done everything possible and still ignored. Im not some little kid you can push around.

• 
  Mohammad S. (@mo_s828) reported 9 minutes ago

  @Jayden_AVFC @EASFCDirect @EAHelp What was the fix?

• 
  busta bust (@bust_busta) reported 9 minutes ago

  @EAHelp @EASPORTSFC I am requesting an immediate escalation for Case #[243220939]. I have a server-side data corruption issue: an unclaimed Evolution reward is stuck and unredeemable, causing my account’s Store access to crash entirely.

• 
  cslmae (@Babsy_T) reported 9 minutes ago

  @EAHelp Hi I brought some lp on the Sims Freeplay and it says there's been error in my wifi connection but the my money's already been deducted in my wallet. But the ko and social life is still zero. What do you think is the problem? My money is already gone, but what I bought is nothere

• 
  Elliot (@Elliotboy45) reported 9 minutes ago

  @atomichawk01 @EA @EAHelp Sadly 😔 I dealt with the same problem before. Support couldn’t resolve it, and an telegram user (moore_geek) ended up helping me recover my account. Hope this info helps you.

• 
  Aidan (@oglea071) reported 10 minutes ago

  @EASPORTS_MUT @EAMaddenNFL @EAHelp fix your ******* servers

• 
  ⚜504Stretch⚜ (@stretch504) reported 14 minutes ago

  @EASPORTS_MUT @EAHelp Is there a known issue w/ Squads games not loading?

• 
  nivre (@nivre_ix) reported 18 minutes ago

  @EAHelp truly the most useless and u helpful support service in the gaming industry

• 
  Bruno Godinho (@FlaNacao2019) reported 19 minutes ago

  @EAHelp @easportsfcbr/ Severe Input Delay & Lag After Title Update 1.5.3 (07/04/26) - PC Since the Title Update 1.5.3 released yesterday (April 7th), the game has become almost unplayable online for many PC players. Problem: Heavy input delay (3-10+ seconds) Slow motion gameplay

• 
  before i slip,, ima slide♟️📜 (@Rocinantemoons) reported 20 minutes ago

  @CYN4PT1C @EAHelp @Battlefield 4 months now and still no fix

• 
  CYLENTKILLS (@CYLENTKILLSY) reported 20 minutes ago

  Im getting error codes on all battlefield games on PS5 can't get pass main screen all other games and Apps work @AskEASupport

• 
  İncelikli Hayta (@innceliklihayta) reported 24 minutes ago

  @EAHelp I've been trying to get support for my missing FC26 Icon Edition content for a week. Your staff is being rude, insulting, and closing chats on me without solving anything. I paid for a service I cannot access, and no one cares. #EAHelp #FC26 #EpicGames

• 
  Ron (@Utd_Ron7) reported 24 minutes ago

  @EAHelp EA server in India is not working at all it’s been about 9 hours now Can you please fix that as well 9 hours during TOTS and Champs aren’t working makes no sense!!!!

• 
  JOBOOTSY (@jobootsy113811) reported 28 minutes ago

  @EAHelp Once again this is happening I bypass last year I can't play no challenges on the college 27 just like last year what's going on with your service man this is ridiculous I need my money back

• 
  Brandon Crotti (@BrandonCro96736) reported 33 minutes ago

  Hey @EAMaddenNFL and @EAHelp, I'm experiencing a major bug in Madden 27 across all rosters where player face scans and models are totally invisible. Anyone else going through this? Fix this please! #Madden27 @MaddenNFLDirect

• 
  长川 (@nfkqOo0Lqe6485) reported 33 minutes ago

  @EAHelp @EAHelp Please help me deal with the account problem. I have sent you a private message.

• 
  ᕦ(ò_óˇ)ᕤ (@AlanAlanscard) reported 34 minutes ago

  @EAHelp FIX THE MADDEN SERVERS

• 
  Horus TV1 (@Horus_TV1) reported 36 minutes ago

  @EAHelp @ApexLiveComms @PlayApex I had extreme FPS drops! I think it is related to shader chach related to the Axel Premium skin! I removed it and entered firing range, the FPS suddenly became stable! I put it again, it also remained stable! Is this the problem? I have i9-14900K

• 
  😁 (@ItchyFreckle) reported 37 minutes ago

  @EAHelp Your EA NextStep is garbage. All I want to do is chat with a customer service rep so I can delete my EA account and it refuses to put me through to one.

• 
  Nasir foster (@only1_nas1) reported 40 minutes ago

  @EAHelp I can't play superstar mode it's glitched and I don't know how to fix it

• 
  Shawn ****** (@ShawnSanger1575) reported 44 minutes ago

  @EAHelp there is a lot of lagging in the H2H Match system as if I play with higher ovr or even play H2H with extremely good network it still lags a lot

• 
  ⱮìçհąҽӀ φҽʂąҟ (@rieper47) reported 46 minutes ago from Gatton, Queensland

  @EAHelp My Sim keeps coming up with an error about missing packs, but when I put the Sim in, the pack is there. Fix this.

• 
  Aidan Ogle (@oglea071) reported 46 minutes ago

  @EASPORTS_MUT @EAHelp @EASPORTS tell me why I can’t play a game on your dog **** servers, it is April fix your game… you make millions just of game purchases not to mention in game purchases

• 
  Wayne Dannatt (@wadannatt) reported 49 minutes ago

  @EA @EASPORTS @EAHelp it's not a good look when you're allowing cheaters to do what they like in #EASPORTSPGATOUR This weeks Online Tournament at Augusta National shows who's cheating and who isn't Scores of -23, -22, -21, & -20 are impossible because of how broken putting is!

• 
  🌻🐛 (@JoyLuckClubbing) reported 51 minutes ago

  @EAHelp @TheSims so you have this special event where we have to login multiple times this week yet I can’t even open the app to claim them? 🙄

• 
  Ultra (@UltraC5ttv) reported 53 minutes ago

  @EAHelp Can u please fix maddens crashing issue. its unplayable on pc since season 8 launched

• 
  Shubham Sharma (@shubham_2102_s) reported 55 minutes ago

  @AskEASupport, i'm trying to run ea fc 26 on my pc but it shows a error dialog box quoting that computer is offline to activate game using ea account need to connect the internet please give me fix.