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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Online Play (45%)
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Sign in (43%)
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Matchmaking (10%)
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Glitches (2%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Auburndale |
Online Play | |
| Russellville |
Matchmaking | |
 Melbourne |
Online Play | |
 Balasore |
Sign in | |
 Paranaque City |
Sign in | |
 Wrexham |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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colin
(@colin2017jones) reported
@superstaryas7 @EASPORTSFIFA @EAHelp Had this same problem since 7am this morning
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Tweny
(@itadakitontar0) reported
@EAHelp why do i keep getting "wrong or expired credentials" everytime i login. even after i created a brand new account, it still gives me this message.
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W. Hartwell White
(@hedacero) reported
@bluearmy2015 @EAHelp Hey man. Send them a tweet to start a DM conversation. Maybe they can help you out. They told me they would look into my issue but they needed my account info.
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Sea Dog Orlando
(@seadogorlando) reported
@Pato_dKhing @ThaKing79990561 @EAHelp I had similar issue too but was referred to this guy RICH_TECHZ on Instagram. He got my account fixed within few minutes.write to him for help
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Tweny
(@itadakitontar0) reported
@EAHelp why do i keep getting "wrong or expired credentials" everytime i login. even after i created a brand new account, it still gives me this message.
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MoHo Gaming
(@gaming_moho) reported
@EAHelp Every time I open madden mobile I get a message saying “Failed to Initialize EA Service(s) What should I do to fix this problem?
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Anon
(@FlashCrash1978) reported
@EAHelp @hedacero The whole community is having issues, this is not player specific !
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Louis Swanner
(@ductstud11) reported
@PAYNE_21 @MaddenNFLDirect @EAHelp I cant eithier im 5 points from 200 and im not playing online any more until this trash game is fix,im so over ea
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Omar Basala
(@OmarBasala) reported
@BattlefieldComm @Battlefield @EAHelp Since the hotfix update i encountered a bug several time where I can't aim with my weapons whatever I do unless I get in a vehicle and get out again, fix this!
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Ties × × × #FreeUkraine
(@WinsAndTies) reported
@EAHelp transfer targets (both won and lost) status are stuck on “Processing”, please fix…
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Armin Arlert
(@Shingu21109307) reported
@EASPORTSFIFA @EAFIFADirect @EAHelp Frauds transfer list is stuck on processing from 8 hours and u still can’t fix or acknowledge this error
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Tyler Hagemann
(@TyGuy9teen90) reported
@ClintOldenburg @EAHelp @MaddenNFLDirect I have had this game for 2+ Weeks and have no use for it without a TU. This is ridiculous to not have a day 1 patch to fix what Clint called the most polished game in years. What a joke, dude. Franchise is so broken.
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W. Hartwell White
(@hedacero) reported
@bluearmy2015 @EAHelp I hope not! In any case, it look like it is a general issue so hopefully all will be fixed soon.
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Walden RILEY
(@waldenwealthtip) reported
@ellisbuckeySFC @EAHelp Account suspended is usually as a result of violating terms and conditions but if you think you’ve not broken any rule and was banned by mistake, send an inbox to. FORD_CYBERNET on Instagram for quick review and assistance.
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brandon
(@huetcut30) reported
@EAHelp still can’t redeem 90 overall campus hero sets for MUT23. It’s been a few days now. Can we please get a fix. There should be no reason that I get an error saying “Our servers can’t process your request at this time”.
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Michael nicoloro
(@MichaelNicoloro) reported
@EAHelp @jayg47772 Yes need help. Field passes not working since day1 august 22. I know they work for most so this is really getting frustrating
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Luk1887
(@luk1887) reported
@EAHelp Clowns literally send me their supid *** list again asking people to change DNS etc. How is this going to fix your laggy game? Cause again, not one other game is this slow for me online
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Gary Shaw
(@LFC_shaw1) reported
@EAHelp @FPro1991 Jeff you get a fix it? Mine doing same
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𝕋𝕠𝕞
(@TL_LARams) reported
@EAHelp can you look into this? This issue is reported by many over Twitter and at @Muthead forums
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antisocial_ron
(@antisocial_ron) reported
@EAHelp @EAMaddenNFL In franchise when you make a created player and make yourself a free agent , every time you accept an offers from teams the game crash and it don’t allow you to sign so basically the franchise becomes glitched… oh yea this happens on Next Gen
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Tyler Thorpe
(@Tyler_thorpe6) reported
@EAHelp I can’t play online in madden ultimate team I’m playing on ps5. and all it shows is play a friend solo battles and challenges. I’ve been trying to contact you and I can’t can you fix this? It’s been like since it came out
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TeamTLWTrilll // Xbox 🎮
(@teamtlwtrilll) reported
@EAHelp Missing auction buyouts I’ve never had this problem before, I bought 2 cards from the auction house (87 ovr Martin Emerson & 86 ovr Josh Allen) and they haven’t shown up in my binder or lineup. I closed app and still nothing.
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Mark Stracuzzi
(@M_Cuzzi26) reported
@tiedeman22 @MaddenNFLDirect Talked with eahelp today they're working on a fix for us having the this problem
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Ton_V1
(@Ton_DBZ_DK_GSTH) reported
@Shingu21109307 @EAHelp that so bad i don’t know why EA doesn’t fix it
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Ahmad ali
(@Ahmadali0471) reported
@EAHelp @EAMaddenNFL You can fix something in the store the in 30 minutes but not the comp pass in a week. People are going to miss out on Casper because we’ve been robbed of xp from comp pass
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Billy Pruitt
(@LilBildo) reported
@EAHelp Because you never gave me any feedback on it. You just said you’re investigating the issue.
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J
(@Jerryray89) reported
@EAHelp are y'all going to fix the Madden face of franchise glitch? After first year you get contract offers but once you accept one it kicks you pack to load menu, it's really frustrating.
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Craigwho_idk
(@craigwho_idk) reported
@fosron @EAHelp Yeah I’ve got the same problem bro it’s annoying as ****
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yas ➐
(@superstaryas7) reported
@colin2017jones @EASPORTSFIFA @EAHelp Really stupid how it's been that long and yet they haven't even acknowledged the issue.
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SuperPosh2021
(@bluearmy2015) reported
@EAHelp @hedacero I have 8 players been processing since the update this morning, fifa is broken