EA Games status: server issues and outage reports

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Jul 17, 3:40 AM EDT	0	0
Jul 17, 4:00 AM EDT	0	0
Jul 17, 4:20 AM EDT	0	0
Jul 17, 4:40 AM EDT	0	0
Jul 17, 5:00 AM EDT	0	0
Jul 17, 5:20 AM EDT	0	0
Jul 17, 5:40 AM EDT	0	0
Jul 17, 6:00 AM EDT	0	0
Jul 17, 6:20 AM EDT	0	0
Jul 17, 6:40 AM EDT	0	0
Jul 17, 7:00 AM EDT	0	0
Jul 17, 7:20 AM EDT	0	0
Jul 17, 7:40 AM EDT	0	0
Jul 17, 8:00 AM EDT	0	0
Jul 17, 8:20 AM EDT	0	0
Jul 17, 8:40 AM EDT	0	0
Jul 17, 9:00 AM EDT	0	0
Jul 17, 9:20 AM EDT	0	0
Jul 17, 9:40 AM EDT	0	0
Jul 17, 10:00 AM EDT	0	0
Jul 17, 10:20 AM EDT	0	0
Jul 17, 10:40 AM EDT	0	0
Jul 17, 11:00 AM EDT	0	0
Jul 17, 11:20 AM EDT	0	0
Jul 17, 11:40 AM EDT	0	0
Jul 17, 12:00 PM EDT	0	0
Jul 17, 12:20 PM EDT	0	0
Jul 17, 12:40 PM EDT	0	0
Jul 17, 1:00 PM EDT	0	0
Jul 17, 1:20 PM EDT	0	0
Jul 17, 1:40 PM EDT	0	0
Jul 17, 2:00 PM EDT	0	0
Jul 17, 2:20 PM EDT	0	0
Jul 17, 2:40 PM EDT	0	0
Jul 17, 3:00 PM EDT	0	0
Jul 17, 3:20 PM EDT	0	0
Jul 17, 3:40 PM EDT	0	0
Jul 17, 4:00 PM EDT	0	0
Jul 17, 4:20 PM EDT	0	0
Jul 17, 4:40 PM EDT	0	0
Jul 17, 5:00 PM EDT	0	0
Jul 17, 5:20 PM EDT	0	0
Jul 17, 5:40 PM EDT	0	0
Jul 17, 6:00 PM EDT	0	0
Jul 17, 6:20 PM EDT	0	0
Jul 17, 6:40 PM EDT	0	0
Jul 17, 7:00 PM EDT	0	0
Jul 17, 7:20 PM EDT	0	0
Jul 17, 7:40 PM EDT	0	0
Jul 17, 8:00 PM EDT	0	0
Jul 17, 8:20 PM EDT	0	0
Jul 17, 8:40 PM EDT	0	0
Jul 17, 9:00 PM EDT	0	0
Jul 17, 9:20 PM EDT	0	0
Jul 17, 9:40 PM EDT	0	0
Jul 17, 10:00 PM EDT	0	0
Jul 17, 10:20 PM EDT	0	0
Jul 17, 10:40 PM EDT	0	0
Jul 17, 11:00 PM EDT	0	0
Jul 17, 11:20 PM EDT	0	0
Jul 17, 11:40 PM EDT	0	0
Jul 18, 12:00 AM EDT	0	0
Jul 18, 12:20 AM EDT	0	0
Jul 18, 12:40 AM EDT	0	0
Jul 18, 1:00 AM EDT	0	0
Jul 18, 1:20 AM EDT	0	0
Jul 18, 1:40 AM EDT	0	0
Jul 18, 2:00 AM EDT	0	0
Jul 18, 2:20 AM EDT	0	0
Jul 18, 2:40 AM EDT	0	0
Jul 18, 3:00 AM EDT	0	0
Jul 18, 3:20 AM EDT	0	0
Jul 18, 3:40 AM EDT	0	0

At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

Sign in (33%)
Online Play (32%)
Matchmaking (15%)
Glitches (13%)
Hacking / Cheating (3%)
Game Crash (3%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Noé	Matchmaking	11 hours ago
Paris	Online Play	18 hours ago
Bayon	Matchmaking	19 hours ago
Cergy	Matchmaking	2 days ago
Nevers	Matchmaking	2 days ago
Citry	Matchmaking	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

ぷーちぇる💙 (@ZAzBXa0kuW46190) reported 5 minutes ago
@EAHelp Hurry up and fix the server.
TheAnfieldGuy (@TheKopTalk) reported 6 minutes ago
@EAHelp my FUT account is broken. Everytime I try go on stores, I have something to deal with and it’s a badge, I try put it on and it says something wrong, PS5 please help
abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported 8 minutes ago
@EASFCDirect @EAHelp I have a problem with Ultimate Team. I can't connect for 2 days now. I tried everything (restart, internet, reinstall), but still not working. Please help me fix this issue.
ᶠᵃʳˢᵏᵒ (@Farsko11) reported 11 minutes ago
@EAHelp Fix the middle east server we cant play the ******* game on proclubs
Supermanzback (@Supermanzback) reported 12 minutes ago
@EAHelp i'm pretty sure this has happened to other people, but can we not even play a h2h or draft event? I try to play the service boot me and I get a loss how is that fair
Kِ (@slo0nby) reported 13 minutes ago
@EAHelp Hi, I’m experiencing high ping (98ms) in FC26 Champions. My internet is 546Mbps and I tested on both home network and 5G hotspot with same result. The issue started recently, ping was 30ms before. Please investigate Middle East servers.”
Jeff (@JeffPoe_tra) reported 15 minutes ago
@AskEASupport playing Battlefield 6 on PC via Steam. I have 900mbps Wi-Fi 6, but my in-game ping is suddenly stuck between 110ms–160ms. I already flushed my DNS and reset my hardware. Matchmaking is routing me to the wrong regional servers. Any known server issues right now?
taliskhanov42 (@taliskhanov) reported 16 minutes ago
@EAHelp My last resort is asking you for help. I would really appreciate your assistance and hope you can help me with my problem soon.
IRGC NEWS ™ (@IRANGUARDCORPSE) reported 18 minutes ago
@ImChambel @JamesNFFC1984 @EAHelp I logged in but problem is finding a game ffs
🌻🐛 (@JoyLuckClubbing) reported 20 minutes ago
@EAHelp @TheSims so you have this special event where we have to login multiple times this week yet I can’t even open the app to claim them? 🙄
Yusuf Acay (@yusufjr2727) reported 21 minutes ago
Please fix this problem. Every time I want to play, I can't access the game. Stop updating the content; you're reducing the number of users. I've been trying to connect to the game for 5 hours and haven't been able to connect even once. Remove this problem from Türkiye. @EAHelp
Fuduli (@Fuduli10) reported 22 minutes ago
@EAHelp My account is blocked for over a week due to a stuck Evolution item in unassigned. I cannot access packs or use purchased FC Points. Support confirmed but no fix yet. This needs urgent manual intervention.
Wagner Bustamante (@1bustamanteof) reported 24 minutes ago
I’ve tried every possible fix: password resets, VPNs, and clearing cache. I’ve opened multiple tickets and even tried local consumer complaint sites, but no luck. @EAHelp
De MYSTéRIO (@MysterioDeYT) reported 25 minutes ago
@EAHelp hi I am having a very urgent issue. My account is on a verge of getting hacked cause of some ea Account login error. Pls check dm. I send video.
ⱮìçհąҽӀ φҽʂąҟ (@rieper47) reported 26 minutes ago from Gatton, Queensland
@EAHelp My Sim keeps coming up with an error about missing packs, but when I put the Sim in, the pack is there. Fix this.
Khalid Ali (@goat25266) reported 30 minutes ago
Dear EA, If you want more people to play your game, you need to fix your servers. The main issue is that the servers are not being upgraded @EASFCDirect @EASPORTSFC @EAHelp
impudent ***** (@fondduchateau) reported 31 minutes ago
@EAHelp Hi, I bought The Sims 3 + all the DLCs on Steam but cannot play on Mac and Steam provides no CD keys. Your support page is not working for me. Can you help add the Mac 64-bit version to my EA account? i can provide proof of purchase.
L (@Luisx643) reported 33 minutes ago
@EAHelp @EA @EAHelp Can you please look into my open case #243651902 I’ve been waiting a week nearly and being penalised for something I’ve not done. Great customer service.
SAVVY_PROJECT (@SAVVYPROJECT1) reported 34 minutes ago
@EAHelp are you going to update battlefield 6 and actually fix the servers. Why do servers start from scratch after every game? Why is there not console only servers and PC only servers? Are any of you actually gamers? Why do I have all of these yellow dots on my screen?
长川 (@nfkqOo0Lqe6485) reported 38 minutes ago
@EAHelp @EAHelp Please help me deal with the account problem. I have sent you a private message.
Corneliu Serediuc (@cserediuc) reported 43 minutes ago
@StefanCodrea2 @EAHelp @EAHelpOfficial_ Had same issue, KOCHTECH01 on TELEGRAM sorted it.
Mino Gaming (@Minarchick42) reported 45 minutes ago
@EAHelp @Battlefield @EAPlaytesting I got the link to join BF Labs but the Playtesting site is down and won't open the sign in page. I only have another day to sign in PLEASE HELP!!!
Carl Simpson (@GeneSimpson75) reported 49 minutes ago
@DrSteinmanTTV @EAHelp Look at the products.... cash grab, crash slab, screw the gamers, they're a greedy bunch anymore... They look at our reports & complaints as us, just wanting to steal from them. They constantly treat me like I'm trying to get over on them, I've about had enough of it... #retire
Luvv (@Luvv15418426720) reported 50 minutes ago
Hi @EAHelp, I bought Ultimate/Icon Edition of EA Sports FC 26 on Steam. Earlier I refunded the EA version. Now in Ultimate Team I only see “Browse” and “FC Points” — no “My Packs” tab and no rewards. Can you fix my account?
أحمد (@Ahmdalm_) reported 50 minutes ago
@EAHelp BF Middle east servers are still down, fix it
Pedro Soares Batista (@PedroSoare38) reported 53 minutes ago
@EAHelp @EASPORTSFC This is unacceptable. My account was hacked, password/2FA changed (Case #243136005). Your own support CONFIRMED the hack/unrecognized IPs this morning. Now your ToS team lies saying "no signs of compromise". I spent €100. Fix this!
Sherri Only Son™ (@iamDame2Cold) reported 56 minutes ago
Say @EA I entered my password for the EA app, due to unnecessary security measures..You require me to enter a passcode that you are supposed to send to my e-mail…30 mins and 10 requests later, no code. How do we fix this? @EAHelp
Matt Crane (@mjcrane33) reported 59 minutes ago
@EASPORTS_MUT @EAHelp @EA Fix your servers ! People, including myself keep getting kicked today, Do your job! I don’t understand how your heads let you all keep your jobs with how bad this has been this year. FPS & racing games don’t have this much of a problem!
Joshua (@Joshualsgr) reported 60 minutes ago
@EAHelp fix your ******* menus EA they are the worst I’ve seen. It’s beeen like this for two weeks. Fix your menus. I get backed out all the time.
Bruno Godinho (@FlaNacao2019) reported 1 hour ago
@EAHelp @easportsfcbr/ Severe Input Delay & Lag After Title Update 1.5.3 (07/04/26) - PC Since the Title Update 1.5.3 released yesterday (April 7th), the game has become almost unplayable online for many PC players. Problem: Heavy input delay (3-10+ seconds) Slow motion gameplay