EA Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Online Play (32%)
• Sign in (31%)
• Matchmaking (17%)
• Glitches (15%)
• Hacking / Cheating (3%)
• Game Crash (2%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
La Ferté-Bernard	Matchmaking	18 hours ago
Strasbourg	Glitches	18 hours ago
Argenteuil	Matchmaking	4 days ago
Brunoy	Online Play	6 days ago
Noé	Matchmaking	7 days ago
Paris	Online Play	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ⱮìçհąҽӀ φҽʂąҟ (@rieper47) reported 5 minutes ago from Gatton, Queensland

  @EAHelp the Sims 4 Acting Career needs to be fixed. Everytjing breaks in it and I'm tired of not getting Gold because a NPC refuses to DO THEIR JOB. FIX THIS NOW

• 
  Deckie (@Deck1e_) reported 7 minutes ago

  @EAHelp @EAHelp if there is a way to fix this but also make that game counted as a win for me or is that not possible cause it was on a ultimate gauntlet game?

• 
  ᶠᵃʳˢᵏᵒ (@Farsko11) reported 8 minutes ago

  @EAHelp Fix the middle east server we cant play the ******* game on proclubs

• 
  nnnvvv222 (@nnnvvv222) reported 11 minutes ago

  @EAHelp @EAHelp I've been trying to fix FC26 not launching on PC for days now. EasyAntiCheat runs for a second then straight back to EA App, no error message. Tried every possible fix. Can someone please help me?

• 
  Sherri Only Son™ (@iamDame2Cold) reported 12 minutes ago

  Say @EA I entered my password for the EA app, due to unnecessary security measures..You require me to enter a passcode that you are supposed to send to my e-mail…30 mins and 10 requests later, no code. How do we fix this? @EAHelp

• 
  Pedro Soares Batista (@PedroSoare38) reported 16 minutes ago

  @EAHelp @EASPORTSFC This is unacceptable. My account was hacked, password/2FA changed (Case #243136005). Your own support CONFIRMED the hack/unrecognized IPs this morning. Now your ToS team lies saying "no signs of compromise". I spent €100. Fix this!

• 
  Khalid Ali (@goat25266) reported 19 minutes ago

  Dear EA, If you want more people to play your game, you need to fix your servers. The main issue is that the servers are not being upgraded @EASFCDirect @EASPORTSFC @EAHelp

• 
  Shubham Sharma (@shubham_2102_s) reported 21 minutes ago

  @AskEASupport, i'm trying to run ea fc 26 on my pc but it shows a error dialog box quoting that computer is offline to activate game using ea account need to connect the internet please give me fix.

• 
  Umut Savaş (@iumut18) reported 25 minutes ago

  @jasonchai045 @EAHelp thank u for comment. I created ticket for this problem. I wish they will fix it.

• 
  Sultan (@suli435265) reported 28 minutes ago

  @Manta_Made @EAHelp Heads up, Miles_techz1 can resolve this issue.

• 
  gojo sensei (@njerrina) reported 30 minutes ago

  @EAHelp i can’t log into my ea account. It keeps saying sending a code to my email but it never comes. Been trying to talk to you guys on live chat for days but the bot keeps sending me to the sign in page!!! Help please

• 
  RWC (@BeardownDoc) reported 30 minutes ago

  @EAHelp you have the worst customer service I’ve ever seen. Zero live people. Impossible to chat. Our account was banned because someone else tried to hack us. Zero resolution and son banned from his apex. Horrendous company

• 
  Boba (@Bobabago86) reported 31 minutes ago

  @eahelp @EASFCDirect @EASPORTS absolutely sick of bugs. I’ve just done that awful challenge for selecao objective. 39 goals to get an error - cannot process your request and get disconnected. Ridiculous game

• 
  Josh (@joshsterdee) reported 33 minutes ago

  @EAHelp fix your servers

• 
  Ross Milligan (@Ross_Milligan) reported 33 minutes ago

  @EAHelp Service is completely useless anyway, off you ****

• 
  Tulky (@Tulky178512) reported 35 minutes ago

  @SilkOCE @EA_DICE and @EAHelp need to issue fking refunds for people who want it theving lying pricks is what they are !!

• 
  Comsak Bhumiputra (@Comsak) reported 36 minutes ago from Rayong, Rayong

  @EAHelp My extra token cannot exchange with my player that means it is limited player. Exactly, I have more the player to change the extra token. Please fix it to now.

• 
  Aidan (@oglea071) reported 36 minutes ago

  @EASPORTS_MUT @EAMaddenNFL @EAHelp fix your ******* servers

• 
  Supermanzback (@Supermanzback) reported 41 minutes ago

  @EAHelp i'm pretty sure this has happened to other people, but can we not even play a h2h or draft event? I try to play the service boot me and I get a loss how is that fair

• 
  Theo Potter (@TheoPotter45131) reported 44 minutes ago

  @EAHelp @EASPORTS @DoonansNDragons I hit Rank 1 (15 wins) but a server crash at the final whistle blocked my rewards. I've finished all my games so I'm stuck. Case #245744688 has the photo proof of the 15/15 screen attached. Could you please flag this for a manual sync so the rewards trigger thank

• 
  Krzysztof Sitarz (@Krzysztof13073) reported 46 minutes ago

  @EAHelp hello ea, what the hell is happening to servers on FC26 my ping jumps to over 1100 and stays like this for long time , last week not even one stable game, i live in uk and can easly say i am not the only one having this issues

• 
  nnnvvv222 (@nnnvvv222) reported 47 minutes ago

  @EAHelp Hey, I tried contacting EA customer service but I keep getting an AI bot and can't seem to get through to an actual human. The bot just keeps suggesting the same basic fixes that I've already tried. Do you know how to get through to a real person at EA support?

• 
  Joshua (@Joshualsgr) reported 48 minutes ago

  @EAHelp fix your ******* menus EA they are the worst I’ve seen. It’s beeen like this for two weeks. Fix your menus. I get backed out all the time.

• 
  Deckie (@Deck1e_) reported 55 minutes ago

  @EAHelp while i was on my 4th on ultimate gauntlet (on a streak win btw) i was vsing this guy and i won the game but as soon as the game finshed i got dc and i had to login back in to ultimate team and it pop up a disconnect message but my internet was not booted or dropped out.

• 
  abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported 56 minutes ago

  @EAHelp @EAHelp I have a problem with Ultimate Team on PS5. I can't connect for 2 days. I tried restarting the game, checking internet, and reinstalling, but nothing works. Please help me fix this issue.

• 
  Wagner Bustamante (@1bustamanteof) reported 56 minutes ago

  I’m reaching out as a last resort. For about two years, I’ve been stuck in an 'Expired Credential Loop' with my @EAHelp account linked to Xbox. I’ve tried every possible fix: password resets, VPNs, and clearing cache.

• 
  ⚜504Stretch⚜ (@stretch504) reported 57 minutes ago

  @EASPORTS_MUT @EAHelp Is there a known issue w/ Squads games not loading?

• 
  Shawn ****** (@ShawnSanger1575) reported 58 minutes ago

  @EAHelp there is a lot of lagging in the H2H Match system as if I play with higher ovr or even play H2H with extremely good network it still lags a lot

• 
  Mofut (@Mofut89) reported 1 hour ago

  @JeyRuiiz @easportsfces The community cannot stay silent while loyal players are banned for technical glitches. It’s time to stand together and demand a fix! @EAHelp

• 
  L (@Luisx643) reported 1 hour ago

  @EAHelp @EA @EAHelp Can you please look into my open case #243651902 I’ve been waiting a week nearly and being penalised for something I’ve not done. Great customer service.