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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Online Play (59%)
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Sign in (37%)
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Matchmaking (2%)
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Game Crash (2%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Quito |
Online Play | |
 Southampton |
Online Play | |
 Mérida |
Online Play | |
| City of London |
Sign in | |
| Porth |
Online Play | |
 Brest |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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bummersaurus
(@Bummersaurus) reported
@408Erniee @EAHelp @EASPORTSNHL You need a bug fix
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I_Am_The_Last_Hope
(@IAmTheLastHope1) reported
@EAHelp You went down for maintenance and still didn't fix the feedback. Game is still unplayable on a wheel
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757prodigy
(@757prodigy) reported
Well this is day four of me tweeting to ea help and Madden direct...still can't access any field passes all I get is an error screen..nothing still tracking and at this point it's useless playing the game..@EAHelp @MaddenNFLDirect @EASPORTS_MUT Maybe you will decide to respond
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Jerome Payne
(@JPAYNEJR2k20) reported
@EAMaddenNFL @EAHelp we are still having the same draft issues
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Maya
(@lfcmxya) reported
@EAHelp hi can you please fix the glitch where if my controller disconnects mid game i get booted from ultimate team, i was winning 5-0 my controller died, i plugged it in and then i get disconnected and now have a loss on my record. this has happened multiple times now.
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Linda
(@Linda34141205) reported
@clausbac54 @EAHelp Hey, please read I really know how this may sound to you but getting support out here is very difficult I've tried every possible way to get in touch with support team but no reply from them, I suggest you contact @markfix_1 on instagram for support he got my issue resolved.
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☃️Snowman☃️
(@Snowmankiller11) reported
@MaddenNFLDirect @EAHelp @ClintOldenburg This is going to be the last tweet i sned out about this problem i have tried so many times with you guys at this point i give up.. This is a game breaking problem you guys have to where I cant do anything else with the game but play now
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Jordan Smith
(@jordanhere2) reported
@EAHelp I’m getting an error message, “our servers cannot process your request please try again later” when attempting to play select Madden Ultimate Team Challenges. I have now been getting the same error for 5 days now on PS5. Curious if I’m doing something wrong?
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REJ
(@rejbone) reported
@EAHelp @Struchen12 I need help as well: I am having the same issue
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Logos4Success
(@logos4success) reported
@MaddenNFLDirect @EASPORTS_MUT @EAHelp can we get an update on our Field Pass not working. I cannot even get into it. I have very limited time to play, i’d appreciate an update please!
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Skippy
(@Skippy24344786) reported
@EAHelp please help me fix my madden field pass, i want to grind
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DEEJAYPOODAH
(@DJPOODAH_notop) reported
@EAHelp can u fix my field pass I’m not getting no level up items I’m stuck on level 20
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Linda
(@Linda34141205) reported
@van1172001 @EAHelp Hey, please read I really know how this may sound to you but getting support out here is very difficult I've tried every possible way to get in touch with support team but no reply from them, I suggest you contact @markfix_1 on instagram for support he got my issue resolved.
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david d
(@dmake23_) reported
@EAHelp hi- still waiting on a response. It's been almost a week now. My daily challenges are still broken and I'm losing out on all this xp... really ruining my experience playing this game when things are broken and never made right
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LaMont Hearn Jr.
(@LTGoGi) reported
@EAHelp I am having trouble with my Field Pass not loading. PSN:LRHJ27
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Zach Gnerer(Sweezy_toks)
(@ztaylorg) reported
@EAHelp Fix my field pass!
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SmokiththyL
(@qurrmmie) reported
@EAHelp been play mut23 since the early access np now season 2 is sout its Hella issues I've done everything possible my field pass ain't working fix this this is unacceptable and I need to be compensated asap SmokiththyL psn
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Danny Kopack
(@kopack_danny) reported
@EAHelp Everytime I try and click on the field pass, I get some message about not able to retrieve progress, please try again later. Also there is no progress on Comp or MF field pass. Please fix
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Linda
(@Linda34141205) reported
@jimimorales4 @EAHelp Hey, please read I really know how this may sound to you but getting support out here is very difficult I've tried every possible way to get in touch with support team but no reply from them, I suggest you contact @markfix_1 on instagram for support he got my issue resolved.
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NoOneCares
(@gcarter1978) reported
@MaddenNFLDirect @EAHelp @EASPORTS_MUT CASE #123218722 Why do you keep closing my cases without resolving them? I have sent pictures proving that team captain tokens are missing and explained exactly how it occurred. Please fix this issue or refund my purchase.
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Justin Haley
(@617hottakes) reported
@EASPORTS_MUT @EAHelp can you guys please fix madden? Rewards and stats still not tracking. Another week of this and I’m buying 2k
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Brandon Warner
(@TheProdigy24) reported
@EAHelp Why does my face of the franchise keep changing position midway during my career on madden 23? Is there a fix for this?
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Linda
(@Linda34141205) reported
@IAmTheLastHope1 @EAHelp Hey, please read I really know how this may sound to you but getting support out here is very difficult I've tried every possible way to get in touch with support team but no reply from them, I suggest you contact @markfix_1 on instagram for support he got my issue resolved.
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Logan Miller
(@LoganMiller445) reported
@EAHelp @EASPORTSFIFA Fix my feild pass on madden 23 please
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RODGE PINTO
(@pintorodge1) reported
@MaddenNFLDirect @EAHelp fix most my stats are not tracking 😡😡
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david lett
(@davidlett6) reported
@EAHelp I having problems getting into my Field Pass. B4 the patch yesterday it was working now it doesn't, can u please fix it
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Jill Wiley. MLSC18. 21WSCs. 21NCAA. 21/22-SERIEA
(@skwjeb2016) reported
@EAHelp @rrayache At this point you need to refund everyone their money for this game. It's ridiculous every day if every week since launch there has been a game breaking glitch bug or server issue.
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jon hooks
(@van1172001) reported
@EAHelp my field passes are not working or tracking anything
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ChrisW0298
(@CwMadden98) reported
@EAHelp I am experiencing problems with my madden 23 mut progress. Feild pass and challenges not working.
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zl828
(@a2827) reported
@EAHelp I didn't get it. For me it's not about compensation. Before I saw pre season pack, you had removed it cuz of error. So from the very beginning, I didn't receive my pre season pack. Please answer me and help me