EA Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Online Play (44%)
• Matchmaking (22%)
• Sign in (18%)
• Glitches (11%)
• Hacking / Cheating (2%)
• Game Crash (2%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Springfield	Sign in	10 days ago
Saint-Brevin-les-Pins	Online Play	14 days ago
Lakeville	Matchmaking	14 days ago
Veendam	Online Play	15 days ago
Guayaquil	Online Play	15 days ago
Milan	Sign in	23 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  IRGC NEWS ™ (@IRANGUARDCORPSE) reported 3 minutes ago

  @ImChambel @JamesNFFC1984 @EAHelp I logged in but problem is finding a game ffs

• 
  busta bust (@bust_busta) reported 7 minutes ago

  @EAHelp @EAHelp @EASPORTSFC I am requesting an immediate escalation for Case #[243220939]. I have a server-side data corruption issue: an unclaimed Evolution reward is stuck and unredeemable, causing my account’s Store access to crash entirely.

• 
  before i slip,, ima slide♟️📜 (@Rocinantemoons) reported 9 minutes ago

  @CYN4PT1C @EAHelp @Battlefield 4 months now and still no fix

• 
  Jax Meinicke (@JaxMeinicke) reported 11 minutes ago

  @Zazaleaft5vp @EAHelp Experienced this issue; TysonNerd on X delivered.

• 
  G B (@GBMEIBG) reported 15 minutes ago

  @EASFCDirect @EASPORTSFC I would like a refund. You have been contacted several times for technical issues regarding your game and have done nothing. Furthermore, you removed the @EAhelp account that is still referred to in your bio.

• 
  matt olpin (@MattOlpin) reported 16 minutes ago

  @EAHelp, I need help logging into clubs in EA FC 26. I haven't been able to log in to Pro Clubs for days now. I can switch accounts or use the older Xbox One console version, and it works fine. I can't play with anyone on my main account on the Xbox Series S version. It allows me to play all other game modes. Can someone please help me resolve this issue?

• 
  Montcastle (@Montcastle94985) reported 16 minutes ago

  I was actually having fun in Madden 26 Superstar mode. But now I cant play due to Error (512). Why force us to be online to play Superstar in the first place? @EAHelp

• 
  Mr77 (@WengersLostSon) reported 18 minutes ago

  Every other day there’s always some sort of bs maintenance going on fix your ******* servers mannnn @EAHelp @EASPORTSFC

• 
  ᕦ(ò_óˇ)ᕤ (@AlanAlanscard) reported 19 minutes ago

  @EAHelp FIX THE MADDEN SERVERS

• 
  Pedro Soares Batista (@PedroSoare38) reported 20 minutes ago

  @EAHelp @EASPORTSFC This is unacceptable. My account was hacked, password/2FA changed (Case #243136005). Your own support CONFIRMED the hack/unrecognized IPs this morning. Now your ToS team lies saying "no signs of compromise" and bans me. I spent €100 recently. Fix this!

• 
  Eda Abacı 🌸 (@edanrabaci) reported 21 minutes ago

  @mc021990 @EAHelp Same trouble Myles_Nerd1 on X handled it fast.

• 
  Kevin Drake (@crazykev091) reported 22 minutes ago

  @EASPORTS_MUT @EA @EAHelp I understand draft week pushing a whole lot of content but to drop season 8 and the servers since at minimum Tuesday have not worked properly thats a big issue I’ve maybe have gotten to play 3 games in 5 days

• 
  impudent ***** (@fondduchateau) reported 23 minutes ago

  @EAHelp Hi, I bought The Sims 3 + all the DLCs on Steam but cannot play on Mac and Steam provides no CD keys. Your support page is not working for me. Can you help add the Mac 64-bit version to my EA account? i can provide proof of purchase.

• 
  Shubham Sharma (@shubham_2102_s) reported 25 minutes ago

  @AskEASupport, i'm trying to run ea fc 26 on my pc but it shows a error dialog box quoting that computer is offline to activate game using ea account need to connect the internet please give me fix.

• 
  リアム (@liam48756076) reported 29 minutes ago

  The cpu draft even on madden 26 is lagging and running slow on pc it has been like this since the visa draft I never got to ever play the event once because it’s unplayable, please fix @EAHelp @EAMaddenNFL

• 
  Alex Harvey (@tweetrimmer) reported 32 minutes ago

  @EASPORTSFC @EAHelp Unable to access Ultimate Team on console for 48+ hours. Other modes + web app work. Support closed case without fix. Evo expired due to this. Need this escalated.

• 
  taliskhanov42 (@taliskhanov) reported 36 minutes ago

  @EAHelp My last resort is asking you for help. I would really appreciate your assistance and hope you can help me with my problem soon.

• 
  L (@Luisx643) reported 36 minutes ago

  @EAHelp @EA @EAHelp Can you please look into my open case #243651902 I’ve been waiting a week nearly and being penalised for something I’ve not done. Great customer service.

• 
  𝖲A𝐌𝒪𝐑𝗂𝐀 ✞★ (@iam_samoria) reported 40 minutes ago

  Why is not a keeper whenever I use PSG in EA26 season @EAHelp @EASPORTSFC Fix it!!!!

• 
  🇲🇽tankarcade🇺🇸 (@tankarcadetv) reported 42 minutes ago

  @EAHelp So go back to forums where anything will be drop all the way down no help. It’s maybe it’s a issue where you don’t have enough of help or you wanna see if people have funny names

• 
  Richard Muscroft (@812f67feb6d2432) reported 48 minutes ago

  You lot payed billions a year and we still the same problem i keep getting kick out with severe issues when are you going to sort this out Losing coins keep getting threatened with warning @AskEASupport

• 
  Jeff (@JeffPoe_tra) reported 49 minutes ago

  @AskEASupport playing Battlefield 6 on PC via Steam. I have 900mbps Wi-Fi 6, but my in-game ping is suddenly stuck between 110ms–160ms. I already flushed my DNS and reset my hardware. Matchmaking is routing me to the wrong regional servers. Any known server issues right now?

• 
  nnnvvv222 (@nnnvvv222) reported 51 minutes ago

  @EAHelp Hey, I tried contacting EA customer service but I keep getting an AI bot and can't seem to get through to an actual human. The bot just keeps suggesting the same basic fixes that I've already tried. Do you know how to get through to a real person at EA support?

• 
  fevkalâdenin fevkinde (@mukemmelmiyimm) reported 52 minutes ago

  @kylel43 @AskEASupport @Sylas_Nerd makes it a one-time fix.

• 
  The Boomer Vault (@MeekinOnMovies) reported 53 minutes ago

  Hey @OperationSports you may want to warn Madden players about Madden’s broken customer support. The links and avenues here no longer exist. @eahelp is gone. Facebook is gone too. Most importantly: EA Support literally told me I can’t play EA games online unless I regain access to an old Xbox that was factory-reset and traded in. I know my EA password, control the linked Xbox account, and can prove ownership, but their recovery system has no workable fallback. Case #252552383. What a waste of money!

• 
  Pedro Soares Batista (@PedroSoare38) reported 54 minutes ago

  @EAHelp @EASPORTSFC This is unacceptable. My account was hacked, password/2FA changed (Case #243136005). Your own support CONFIRMED the hack/unrecognized IPs this morning. Now your ToS team lies saying "no signs of compromise". I spent €100. Fix this!

• 
  Corneliu Serediuc (@cserediuc) reported 54 minutes ago

  @StefanCodrea2 @EAHelp @EAHelpOfficial_ Had same issue, KOCHTECH01 on TELEGRAM sorted it.

• 
  Window_Licker (@MUT_slut) reported 57 minutes ago

  @EASPORTS_MUT @EASPORTS @EAHelp just put out some kinda communication. How hard is it. The lack of acknowledgement on an already broken highly anticipated promotion is just bad business.

• 
  Davidjrivera21@aol.com (@davidjrivera21) reported 57 minutes ago

  @EAHelp …. We have a franchise season going and we notice teams are shaded with no user icons and are unavailable for new users select them. What is the issue and how can it be fixed?

• 
  Mutaz (@iMutazzz) reported 58 minutes ago

  @EAHelp My Battlefield 6 on PS5 freezes every time just before jumping in REDSEC. All other game modes work. I tested another PSN account on the same PS5 and REDSEC works fine there. This issue only affects my account. Please investigate. Thank you.