EA Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Sign in (45%)
• Online Play (43%)
• Matchmaking (6%)
• Game Crash (6%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Peyriac-de-Mer	Online Play	2 days ago
Cambrils	Sign in	6 days ago
Alameda	Online Play	10 days ago
New Iberia	Online Play	11 days ago
Gänserndorf	Online Play	11 days ago
Beverley	Online Play	18 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ziad Zaker (@ziadzaker) reported 8 seconds ago

  @EAHelp Need help with Case #242000397 (lost rewards/server error). Two agents (Gaurav and Shanti C) have now disconnected active support chats when I requested manager escalation. Was told managers aren't available despite your website saying escalation is an option.

• 
  BBQ Penguin (@BBQ_Penguin) reported 2 minutes ago

  Every single one of my FUT Champs games ive been hit with lag compensation. This is the last title i ever buy from @EASPORTSFC. #FC26 is a rigged gambling simulator, nothing more. The whole development team should be replaced. @EASFCDirect @EAHelp

• 
  Will O (@Willio81) reported 3 minutes ago

  @EAHelp I keep getting an error message when I try to buy packs in the MUT store. It says contact customer service if the problem continues. What is going on?

• 
  atl (@Atlstan030303) reported 4 minutes ago

  @MaddenNFLDirect @EAHelp Why can’t y’all fix the cpu event where you don’t get the 10 win reward

• 
  James Thomas (@cinderellaJai) reported 4 minutes ago

  @EAHelp Did y’all fix superstar mode

• 
  melancholia (@CODgenius01) reported 5 minutes ago

  @sweety581156881 @EAHelp I’ve dealt with account issues before (bans, locks, restrictions). After support didn’t help, things moved forward when I reached out to CRIS_UNBAN here on X.

• 
  JJ🤙 (@r0ssss_j) reported 8 minutes ago

  @EA @EAHelp Please fix the Nintendo Switch It Takes Two friend pass error. Result Code: 105-80190000 This has obviously been an issue for years with forum posts dating back 2 years to today. People solely buy this game to play online, and cannot play at all. Thanks

• 
  RONASİ (@yusufjr2727) reported 11 minutes ago

  I've been trying to access the game since this morning, but you still haven't been able to bring the server up. Please fix this problem in Türkiye. Thank you! @EAHelp #FC26 #Turkey

• 
  Jonny Doe (@JonnyD16654) reported 11 minutes ago

  @EAHelp @EAMaddenNFL @MaddenNFLDirect can yall please work on the glitched Trophies for Ps5. The community has made multiple reports and has gotten no response. They’ve been broken since launch. Please help. 🙏🏻

• 
  csd 🇺🇦 (@csd) reported 13 minutes ago

  For the love of God @EAHelp please fix your Xbox Series X crashing issue with FC 26.

• 
  H.F. ® 🇸🇦 (@Hamad_dvb) reported 18 minutes ago

  @EAHelp there’s no way players are hardly trying to connect to a live chat with EA Help advisor!! I have been trying to connect with an advisor since the beginning of Israel, US, Iran due to a severe drop in my ping which prevented me from playing and losing a lot of in-game progress. This is truly disappointing! You’re stupid AI EA Help website kept asking me to read articles on troubleshooting without any benefits. I understand corporations now are depending on AI instead of real humans, but there must be an option to reach out to an advisor since. FYI. I am connecting to a high-quality internet service and have replaced my ethernet cable with no benefit. Please contact me asap.

• 
  nay🫦🧚🏾‍♀️ (@philistiaaa) reported 19 minutes ago

  Ima say this as nice as I can @TheSims @EAHelp whatever either one of you [redacted] did to the game that all of my saved households are gon from my library you need to fix it. And I mean quickly.

• 
  Rusty 🇨🇦 (@Rusty_Sandbag) reported 24 minutes ago

  Hey @TwitchSupport , can you help me disconnect my account from my old EA Account? @EAHelp is INCOMPETENT....

• 
  matt olpin (@MattOlpin) reported 26 minutes ago

  @EAHelp Hi, I’m reaching out regarding an ongoing issue on EA Sports FC 26 that has not been resolved through troubleshooting. I was previously given Case ID #241739143 and advised to follow up. I am consistently experiencing the following errors every time I attempt to play Clubs: •“The season pass is currently unavailable and you will not be able to earn progression towards your season pass.” •“Unable to connect to the EA servers. Please check your internet connection and try again.” Important details: •Platform: Xbox Series S •NAT Type: Open •Ping: 40–47 ms •Ultimate Team works normally •Issue only affects Clubs and Season Pass Troubleshooting already completed: •Restarted console and network •Cleared MAC address •Reinstalled the game •Tested multiple networks (including hotspot) •Disabled VPN (Verizon Secure Wi-Fi) This issue is consistent on every attempt (not intermittent) and appears to be server-side or account-related rather than a connection issue. Can you please escalate this case or confirm if this is a known issue affecting Clubs/Season Pass? I can provide screenshots or additional details if needed. Thank you for your assistance.

• 
  matt olpin (@MattOlpin) reported 26 minutes ago

  @EAHelp, I need help logging into clubs in EA FC 26. I haven't been able to log in to Pro Clubs for days now. I can switch accounts or use the older Xbox One console version, and it works fine. I can't play with anyone on my main account on the Xbox Series S version. It allows me to play all other game modes. Can someone please help me resolve this issue?

• 
  Matt ➡️🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 | #VoteReformUK ➡️ (@ReformMatt2000) reported 26 minutes ago

  @EAHelp FC 26 keeps crashing. Fix the ******* game!😡🤬

• 
  Sohaib El Bakkouri (@Sohaibei007) reported 28 minutes ago

  @whoa_der_shake @EAHelp Still not working? Im off too

• 
  Daniel (@DanielK_29) reported 29 minutes ago

  @EAHelp Fix the damn Battlefield loadout screens

• 
  Tom Wallace (@totallytom85) reported 31 minutes ago

  @EAHelp How do I get logged in to your service when I cannot receive a verification code, either by email or authentication app? Please help! I'm completely locked out of playing any EA game.

• 
  NoGuttaHunta (@ShottyBoltz) reported 32 minutes ago

  @EAHelp Servers down for madden 26....again wtf

• 
  muvfy🐰ft. SD6800 จึ้งๆๆ (@cherxyC) reported 32 minutes ago

  @EAHelp Hi! I'm on Mac and my Sims 4 Expansion Packs (Seasons, Parenthood, Laundry Day) aren't showing in game. Already tried repairing and reinstalling but still not working. Please help!

• 
  Rmichael46 (@jjeffdude46) reported 33 minutes ago

  Sugar rush solos aren't giving small egg reward upon completing.. please fix @MaddenNFLDirect @EASPORTS_MUT @EAHelp

• 
  Hasan Ali (@HasanAl45642585) reported 33 minutes ago

  @EAHelp I'm a victim of an EA App bug. I cancelled my refund for FC 26, but the app processed it anyway. Support (Case: 241226593) couldn't fix it. I want my game back at the $20.99 price I paid. Please help! #EAHelp"

• 
  Just-Ice (@lordairo) reported 44 minutes ago

  @EAHelp You guys need to fix the bug on FC 26. I don't understand how one would be winning comfortably in an online game, and once the opponent abruptly cancels the game, the win would not be recorded. That is frustrating.

• 
  A.Lwrnz (@AllanRekar) reported 45 minutes ago

  @EAHelp Still not working, while your server status for PS says it is up & running🤔

• 
  Mo Ward- 🇺🇸 #OnePlanetOnePeople 🇺🇸 (@MWardplus3) reported 46 minutes ago

  @Mone54T @EAHelp @TheSims That was my first thought, 👍👍 My second was, why am I still having issues loading to the Gallery, earlier it took 8 tries before it loaded. My last build went right away, so I thought it was finally fixed, guess not, 🤔

• 
  Jacksoncreate (@jacksoncreate) reported 47 minutes ago

  @EAHelp 03/10, I bought 3100 NTD Apex Coin, = 11500 Apex Coin , then, Apex no send 11500 Coin to me, how to take care this problem ?!

• 
  Ironman (@ironman__stark) reported 47 minutes ago

  I opened a draft, got a walkout player, after a sudden a content update it disappeared😡 (26-03-26, ~13:20 PM). Your customer service says nothing happened without proper checking it's unacceptable. Please restore my player ASAP. UID: 1076022383970820096 @EAHelp @EASFCMOBILE

• 
  MG (@mginio1969) reported 51 minutes ago

  @EAHelp You having server issues today? Been on BF6 Xbox since launch today I can't get a game, players floating, disconnected errors server errors.BF5 very similar.Other game brands are fine online

• 
  NFL_Purp-Game (@jordan_junkee) reported 52 minutes ago

  @EAHelp are servers down for @EAMaddenNFL