EA Games status: server issues and outage reports

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 30, 3:40 AM EDT	0	0
Apr 30, 4:00 AM EDT	0	0
Apr 30, 4:20 AM EDT	0	0
Apr 30, 4:40 AM EDT	0	0
Apr 30, 5:00 AM EDT	0	0
Apr 30, 5:20 AM EDT	0	0
Apr 30, 5:40 AM EDT	0	0
Apr 30, 6:00 AM EDT	0	0
Apr 30, 6:20 AM EDT	0	0
Apr 30, 6:40 AM EDT	0	0
Apr 30, 7:00 AM EDT	0	0
Apr 30, 7:20 AM EDT	0	0
Apr 30, 7:40 AM EDT	0	0
Apr 30, 8:00 AM EDT	0	0
Apr 30, 8:20 AM EDT	0	0
Apr 30, 8:40 AM EDT	0	0
Apr 30, 9:00 AM EDT	0	0
Apr 30, 9:20 AM EDT	0	0
Apr 30, 9:40 AM EDT	0	0
Apr 30, 10:00 AM EDT	0	0
Apr 30, 10:20 AM EDT	0	0
Apr 30, 10:40 AM EDT	0	0
Apr 30, 11:00 AM EDT	0	0
Apr 30, 11:20 AM EDT	0	0
Apr 30, 11:40 AM EDT	0	0
Apr 30, 12:00 PM EDT	0	0
Apr 30, 12:20 PM EDT	0	0
Apr 30, 12:40 PM EDT	0	0
Apr 30, 1:00 PM EDT	0	0
Apr 30, 1:20 PM EDT	0	0
Apr 30, 1:40 PM EDT	0	0
Apr 30, 2:00 PM EDT	0	0
Apr 30, 2:20 PM EDT	0	0
Apr 30, 2:40 PM EDT	0	0
Apr 30, 3:00 PM EDT	0	0
Apr 30, 3:20 PM EDT	0	0
Apr 30, 3:40 PM EDT	0	0
Apr 30, 4:00 PM EDT	0	0
Apr 30, 4:20 PM EDT	0	0
Apr 30, 4:40 PM EDT	0	0
Apr 30, 5:00 PM EDT	0	0
Apr 30, 5:20 PM EDT	0	0
Apr 30, 5:40 PM EDT	0	0
Apr 30, 6:00 PM EDT	0	0
Apr 30, 6:20 PM EDT	0	0
Apr 30, 6:40 PM EDT	0	0
Apr 30, 7:00 PM EDT	0	0
Apr 30, 7:20 PM EDT	0	0
Apr 30, 7:40 PM EDT	0	0
Apr 30, 8:00 PM EDT	0	0
Apr 30, 8:20 PM EDT	0	0
Apr 30, 8:40 PM EDT	0	0
Apr 30, 9:00 PM EDT	0	0
Apr 30, 9:20 PM EDT	0	0
Apr 30, 9:40 PM EDT	0	0
Apr 30, 10:00 PM EDT	0	0
Apr 30, 10:20 PM EDT	0	0
Apr 30, 10:40 PM EDT	0	0
Apr 30, 11:00 PM EDT	0	0
Apr 30, 11:20 PM EDT	0	0
Apr 30, 11:40 PM EDT	0	0
May 1, 12:00 AM EDT	0	0
May 1, 12:20 AM EDT	0	0
May 1, 12:40 AM EDT	0	0
May 1, 1:00 AM EDT	0	0
May 1, 1:20 AM EDT	0	0
May 1, 1:40 AM EDT	0	0
May 1, 2:00 AM EDT	0	0
May 1, 2:20 AM EDT	0	0
May 1, 2:40 AM EDT	0	0
May 1, 3:00 AM EDT	0	0
May 1, 3:20 AM EDT	0	0
May 1, 3:40 AM EDT	0	0

At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

Online Play (43%)
Sign in (35%)
Game Crash (10%)
Matchmaking (8%)
Glitches (4%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Gladbeck	Sign in	4 days ago
Santurtzi	Glitches	4 days ago
Ciudad Apodaca	Online Play	5 days ago
Ashington	Matchmaking	5 days ago
Naucalpan de Juárez	Sign in	7 days ago
Munich	Sign in	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

Carlos (@Carlos02182000) reported 1 minute ago
@EAHelp I’m having issues to link my skate account to my gaming laptop when I already have an existing account cause I play on my PS5 but now I’m trying to pay it on my gaming laptop and I can’t link it cause there’s something wrong with my account but I messaged you on private
Jeremy Wamer (@jeremy_wamer) reported 3 minutes ago
@EAHelp because of all the TERRIBLE CRASHING! I missed all the early Draft store content 👏 thanks. This game’s been broken for weeks Home Screen Home Screen can’t connect. Yet it’s still doing it right now thanks for nothing as usual
Joe Fixit (@JoeFixit13) reported 4 minutes ago
@MaddenNFLDirect @EASPORTS_MUT @EAHelp just wasted 6 hours on the CPU event to get a 95 player pack after 10 wins and I never got the player just 1400 karrots. Please fix this
The Fridge (@unjustfridge) reported 8 minutes ago
@EAHelp @PlayApex I’m having issues with my game crashing everyday at least once. Doesn’t happen in other games for me. Can you dm me and try to help?
Supermanzback (@Supermanzback) reported 11 minutes ago
@EAHelp i'm pretty sure this has happened to other people, but can we not even play a h2h or draft event? I try to play the service boot me and I get a loss how is that fair
matt olpin (@MattOlpin) reported 12 minutes ago
@EAHelp, I need help logging into clubs in EA FC 26. I haven't been able to log in to Pro Clubs for days now. I can switch accounts or use the older Xbox One console version, and it works fine. I can't play with anyone on my main account on the Xbox Series S version. It allows me to play all other game modes. Can someone please help me resolve this issue?
Callam Bennett (@_callambennett) reported 19 minutes ago
@elif__cemil @EAHelp It’s more the fact EA are refusing to do bits on their end despite a formal email request from Microsoft. I don’t know how to resolve this issue without EA doing their part
Brett Webster (@BDubs__94) reported 20 minutes ago
@EASPORTS_MUT @EAHelp I haven’t gotten my makerights and I logged in everyday the whole time this server issue has been going on
B-L-M, Free Palestine, Anthony is a bully (@advancedstats23) reported 23 minutes ago
Do you guys plan to fix ea servers within the next year @EAHelp
ZackToSmooth (@ZackIsToSmooth) reported 25 minutes ago
Please fix your game. It makes no sense that you have people buying games for 40-60$ but can't even fix old bug. Battlefield 5 is unplayable. @EASPORTS @Battlefield @EAHelp
50grandtune (@iplay_4_keep) reported 25 minutes ago
@EAHelp server down psn allmight50grand
ehh (@rjnewt1994) reported 28 minutes ago
Way to show the people(your customer base) that you don’t care about them. Servers have been garbage for weeks and you’ve done nothing to fix it. Ignoring each and every one of our concerns. Sitting in silence collecting money for services you can’t provide @EAMaddenNFL @EAHelp
Akshay Shrivas (@ImAkshayShrivas) reported 28 minutes ago
@EAHelp @NFSCSpeak @NFSNL any update on below issue? Still unable to connect to servers in game.
Jonny Doe (@JonnyD16654) reported 28 minutes ago
@EAHelp @EAMaddenNFL @MaddenNFLDirect can yall please work on the glitched Trophies for Ps5. The community has made multiple reports and has gotten no response. They’ve been broken since launch. Please help. 🙏🏻
Mofut (@Mofut89) reported 30 minutes ago
@JeyRuiiz @easportsfces The community cannot stay silent while loyal players are banned for technical glitches. It’s time to stand together and demand a fix! @EAHelp
🇲🇽tankarcade🇺🇸 (@tankarcadetv) reported 33 minutes ago
@EAHelp So go back to forums where anything will be drop all the way down no help. It’s maybe it’s a issue where you don’t have enough of help or you wanna see if people have funny names
Deckie (@Deck1e_) reported 34 minutes ago
@EAHelp while i was on my 4th on ultimate gauntlet (on a streak win btw) i was vsing this guy and i won the game but as soon as the game finshed i got dc and i had to login back in to ultimate team and it pop up a disconnect message but my internet was not booted or dropped out.
frizz. (@Eazystix) reported 35 minutes ago
is anyone having problems with sims4 crashing on ps5? @EA @EAHelp
Jonny Doe (@JonnyD16654) reported 35 minutes ago
@EAHelp @EAMaddenNFL @MaddenNFLDirect can yall please work on the glitched Trophies for Ps5. The community has made multiple reports and has gotten no response. They’ve been broken since launch. Please help. 🙏🏻
ぷーちぇる💙 (@ZAzBXa0kuW46190) reported 36 minutes ago
@EAHelp Hurry up and fix the server.
Superultrajorge (@superultrajorge) reported 42 minutes ago
@EAHelp the game is broken, I cannot access to the UT, I’m kick out of the UT each time I’m trying to access and if you go to a mobile device it says that the session is on, help please
Everything 2A 🇺🇸 (@everything2A) reported 46 minutes ago
@EAHelp where is the Virginia server? The Oregon server is insufferable lag.
y_oeda_k (@mryudhan) reported 49 minutes ago
@Zihan49122 my extra time token's exchange didn't shown any players in it. i have so much players that i want to exchange. is there anybody have the same issue as me? @EASFCMOBILE @EAHelp
BigBomb (@BigBombRocks) reported 50 minutes ago
@Zirksee I’m sure if anyone else has this issue they would tweet you I was wondering if anyone else is having an issue with the small eggs from solos I did the cut bnd eggs before I did mut solos and wonder if that could’ve messed it up but never got my eggs from them I’ll start on eahelp
Sherri Only Son™ (@iamDame2Cold) reported 50 minutes ago
Say @EA I entered my password for the EA app, due to unnecessary security measures..You require me to enter a passcode that you are supposed to send to my e-mail…30 mins and 10 requests later, no code. How do we fix this? @EAHelp
abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported 51 minutes ago
@EA @EAHelp @EAHelp I have a problem with Ultimate Team on PS5. I can't connect for 2 days. I tried restarting the game, checking internet, and reinstalling, but nothing works. Please help me fix this issue.
Rob Jones (@SonicSoupRob) reported 54 minutes ago
@EAHelp Please fix your disconnection glitch. It happens in all first play attempts. The issue is when u need to fulfil limited game objectives, it counts against u as games played but not for the requirements, so I forfeit qualification due to no fault or action of my own.
İncelikli Hayta (@innceliklihayta) reported 54 minutes ago
@EAHelp I've been trying to get support for my missing FC26 Icon Edition content for a week. Your staff is being rude, insulting, and closing chats on me without solving anything. I paid for a service I cannot access, and no one cares. #EAHelp #FC26 #EpicGames
Arman Jouzdani (@ArmanJouzd86950) reported 56 minutes ago
@EAHelp @EASPORTS_MUT fix the visa cpu event on pc please, it is slowed down and unplayable even with chew clock
Hasan Ali (@HasanAl45642585) reported 60 minutes ago
@EAHelp I'm a victim of an EA App bug. I cancelled my refund for FC 26, but the app processed it anyway. Support (Case: 241226593) couldn't fix it. I want my game back at the $20.99 price I paid. Please help! #EAHelp"