EA Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Sign in (35%)
• Online Play (35%)
• Glitches (15%)
• Matchmaking (7%)
• Game Crash (5%)
• Hacking / Cheating (3%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Guadalajara	Glitches	4 days ago
Bondy	Matchmaking	8 days ago
Brisbane	Online Play	12 days ago
Madrid	Sign in	12 days ago
Lille	Hacking / Cheating	17 days ago
Bristol	Online Play	18 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Everything 2A 🇺🇸 (@everything2A) reported 8 minutes ago

  @EAHelp where is the Virginia server? The Oregon server is insufferable lag.

• 
  Ari O (@NFLoholic) reported 9 minutes ago

  @MaddenNFLDirect @EAHelp My Madden26 mobile overall went down from like 4150 to 3845. Second time has happened. I lost players and some had attributes decreased. All after the maintenance yall did. Fix my team please. So much work to build it up. Geez @EAHelp me! UID# 58154169. Is it even possible?

• 
  G B (@GBMEIBG) reported 12 minutes ago

  @EASFCDirect @EASPORTSFC I would like a refund. You have been contacted several times for technical issues regarding your game and have done nothing. Furthermore, you removed the @EAhelp account that is still referred to in your bio.

• 
  CC Ry4N (@anubhavmaitra) reported 15 minutes ago

  @EASFCMOBILE @EAHelp Still no fix days later. I submitted receipts, order numbers, screenshots and UID multiple times, yet nothing has been resolved. Now my account is locked from purchases because your system says the previous transaction is still processing. Terrible support experience and WORST.

• 
  أحمد (@Ahmdalm_) reported 15 minutes ago

  @EAHelp BF Middle east servers are still down, fix it

• 
  Bruno Godinho (@FlaNacao2019) reported 16 minutes ago

  @EAHelp @easportsfcbr/ Severe Input Delay & Lag After Title Update 1.5.3 (07/04/26) - PC Since the Title Update 1.5.3 released yesterday (April 7th), the game has become almost unplayable online for many PC players. Problem: Heavy input delay (3-10+ seconds) Slow motion gameplay

• 
  zenkaiftw (@fwwkenkaiii) reported 19 minutes ago

  @EAHelp Are y’all gonna fix clubs on pc with the cross play being broken and not being able to play? or nah

• 
  before i slip,, ima slide♟️📜 (@Rocinantemoons) reported 22 minutes ago

  @CYN4PT1C @EAHelp @Battlefield 4 months now and still no fix

• 
  AJ (@JaxMeinicke) reported 22 minutes ago

  @ratojord @EAHelp Experienced this issue; TysonNerd on X delivered.

• 
  Aidan (@oglea071) reported 22 minutes ago

  @EAHelp @EAMaddenNFL @Zirksee please fix your game, no way you make millions off packs and buying the game itself that you cant upgrade the servers 26 maddens in…. Greedy *****

• 
  Gaurav Kumar (@GauravKuma96201) reported 24 minutes ago

  @EAHelp @EASFCDirect Not able to login into ultimate team or companion app for last 6-7 hours getting error message login not available

• 
  🌻🐛 (@JoyLuckClubbing) reported 25 minutes ago

  @EAHelp @TheSims so you have this special event where we have to login multiple times this week yet I can’t even open the app to claim them? 🙄

• 
  Mohammad S. (@mo_s828) reported 26 minutes ago

  @Jayden_AVFC @EASFCDirect @EAHelp What was the fix?

• 
  长川 (@nfkqOo0Lqe6485) reported 27 minutes ago

  @EAHelp @EAHelp Please help me deal with the account problem. I have sent you a private message.

• 
  ᶠᵃʳˢᵏᵒ (@Farsko11) reported 29 minutes ago

  @EAHelp Fix the middle east server we cant play the ******* game on proclubs

• 
  Faruk Ahlat (@FarukAhlat3) reported 33 minutes ago

  Third denial for Case #243232532 despite providing technical proof of session conflict (Xiaomi/PS5). Why is @EAHelp ignoring login timestamps and IP logs? This is a false positive ban due to your own system's error. I need a real person to review this! #EAFC26 #UnfairBan

• 
  y_oeda_k (@mryudhan) reported 35 minutes ago

  @Zihan49122 my extra time token's exchange didn't shown any players in it. i have so much players that i want to exchange. is there anybody have the same issue as me? @EASFCMOBILE @EAHelp

• 
  Jonny Doe (@JonnyD16654) reported 35 minutes ago

  @EAHelp @EAMaddenNFL @MaddenNFLDirect can yall please work on the glitched Trophies for Ps5. The community has made multiple reports and has gotten no response. They’ve been broken since launch. Please help. 🙏🏻

• 
  😁 (@ItchyFreckle) reported 37 minutes ago

  @EAHelp Your EA NextStep is garbage. All I want to do is chat with a customer service rep so I can delete my EA account and it refuses to put me through to one.

• 
  Rasir (@Rasirdaking) reported 37 minutes ago

  @EASPORTS_MUT Bought the premium pass and ea not giving me rewards plz fix this @EAHelp

• 
  Wagner Bustamante (@1bustamanteof) reported 38 minutes ago

  I’m reaching out as a last resort. For about two years, I’ve been stuck in an 'Expired Credential Loop' with my @EAHelp account linked to Xbox. I’ve tried every possible fix: password resets, VPNs, and clearing cache.

• 
  Mr. SRT 🇧🇷 (@ImSomeYoungHoe) reported 39 minutes ago

  @EAHelp fix your got damn bug issues, I am not being awarded a win when these sore losers quit . Y’all done cheated me out of 15+ games where I received a win.

• 
  ᕦ(ò_óˇ)ᕤ (@AlanAlanscard) reported 42 minutes ago

  @EAHelp FIX THE MADDEN SERVERS

• 
  IRGC NEWS ™ (@IRANGUARDCORPSE) reported 43 minutes ago

  @ImChambel @JamesNFFC1984 @EAHelp I logged in but problem is finding a game ffs

• 
  wajeh_7 (@wajeh_7) reported 44 minutes ago

  @EAHelp After the update, a problem appeared in the club mode: the game keeps crashing, and I can't control my players! The names change, and my players become robotic! What's the solution?!

• 
  L (@Luisx643) reported 46 minutes ago

  @EAHelp @EA @EAHelp Can you please look into my open case #243651902 I’ve been waiting a week nearly and being penalised for something I’ve not done. Great customer service.

• 
  Ricky Raju (@Ricky_Raju) reported 48 minutes ago

  @EAHelp why is there so many cheats in your game? Dont you have filters to remove or stop cheaters? Almost every match we come across cheaters...and guess what? Although the player isnt skilled, they still win...PLEASE FIX YOUR GAMEPLAY

• 
  Jeff (@JeffPoe_tra) reported 51 minutes ago

  @AskEASupport playing Battlefield 6 on PC via Steam. I have 900mbps Wi-Fi 6, but my in-game ping is suddenly stuck between 110ms–160ms. I already flushed my DNS and reset my hardware. Matchmaking is routing me to the wrong regional servers. Any known server issues right now?

• 
  atl (@Atlstan030303) reported 55 minutes ago

  @MaddenNFLDirect @EAHelp Why can’t y’all fix the cpu event where you don’t get the 10 win reward

• 
  Erik (@JasonF13Fan) reported 56 minutes ago

  @EAHelp @EAMaddenNFL @EASPORTS_MUT Hey ******** fix your dam servers! Got to tier 2 for the CPU Event finished and won the first game but due to being “kicked” out it’s now counted as a loss and means I’d have to do the first 5 games again! Class action lawsuit is what you need!