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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

EA Games Outage Chart 11/19/2025 15:45

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Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

  1. Sign in (43%)

    Sign in (43%)

  2. Online Play (33%)

    Online Play (33%)

  3. Matchmaking (9%)

    Matchmaking (9%)

  4. Game Crash (9%)

    Game Crash (9%)

  5. Glitches (4%)

    Glitches (4%)

  6. Hacking / Cheating (1%)

    Hacking / Cheating (1%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesAshburn Sign in
GermanyFrankfurt am Main Sign in
BelgiumLokeren Sign in
United StatesDaphne Matchmaking
ItalyRome Matchmaking
United StatesChicago Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • CasperJohnston2 Casper Johnston (@CasperJohnston2) reported

    @EAHelp Thanks for the reply it was due to a download causing lag of my pc and connection all sorted after a reboot

  • nikesha82476716 nikesh adhikari (@nikesha82476716) reported

    @EAHelp plz fix the issue game is still lagging

  • PKph1ll PKphill (@PKph1ll) reported

    @EAHelp hello EAHelp i have a problem with my F1 22 Game and my Vive Cosmos. The game does react when i put my vr on. It says always i must wear the vr to continue and the problem is that i'm wearing the vr.

  • AbzalSayanuli Abzal Sayanuli (@AbzalSayanuli) reported

    @EAHelp Hi ea helper question why after updating the game I can't enter the game login error fix this error I don't want to lose my account

  • Jazman86 Paul (@Jazman86) reported

    @MattP88_THFC @EAHelp I understand these things happen, but its been a problem since last weekend.

  • numberone2004 loren ellis (@numberone2004) reported

    @EASPORTSFIFA @EAHelp so open up a single player draft and set up the team and went into a game. Then your Service froze. Quit game and then it says one small pack lost out on a bigger packs not happy fifa

  • JbFrontline JB Frontline (@JbFrontline) reported

    @EAHelp So this is an overall problem ? Not just on my console ? As I’ve checked the link you posted abd there is nothing referring to it ?

  • MdJosimUddinAh1 Md Jos (@MdJosimUddinAh1) reported

    @plumbobpixies @sannangaubaa @EAHelp I confidently recommend the service of Fixersim on instagram i was having similar issues with yours but he got mine fixed he is genuine and super legit

  • voidgamer80 VOIDABLEFLAME (@voidgamer80) reported

    @BattlefieldComm @EAHelp This whole game is a issue it would be best if you take the whole game offline and fix it or offer refunds for the people you scammed on battlefruad2042

  • Tommyfare Grinsekater (@Tommyfare) reported

    @BattlefieldComm @EAHelp Fix Liz rockets. There isn't splash damage anymore.

  • 7x8nG 7x8n Gaming (@7x8nG) reported

    @EAHelp Can you please tell the ea service that I cant buy fifa 23 ultimate edition in game for 10% off?

  • liuxuanyan2 刘轩言 (@liuxuanyan2) reported

    @EAHelp Hello, I am a ea game players, I ask for your help, in this year's April 27, my Apex account has been banned from the game, I through his observation of data within a game judging panel and has been an error code, my account is used by others to steal

  • tsmgvn Жыжы (@tsmgvn) reported

    @EAHelp hello! Very sorry bothering you, but I have a problem, my boyfriend payed twice for The sims 4 high school years. Is it possible to cancel the second payment?

  • ItsAkui This one means “malicious.” That’s pretty dark. (@ItsAkui) reported

    @EASPORTS your customer service is terrible I can’t even link my ea account to my PlayStation because someone linked there ea account and then deleted they ea account so I won’t be able to even link my ea account to my play any games I preordered @EA @EAHelp

  • voidgamer80 VOIDABLEFLAME (@voidgamer80) reported

    @BattlefieldComm @EAHelp This whole game is a issue it would be fussy if you take it offline and fix it .

  • 1seanmati Him (@1seanmati) reported

    @EAFIFAMOBILE Fix your **** @EAHelp

  • ppppalone Ppppp (@ppppalone) reported

    @EAHelp Can't login to the game in Thai server

  • trooper_234 LXOPXSX (@trooper_234) reported

    @EAHelp Oh hey sorry no it’s ok not problem on my end I just got laughs out of it thanks for the help tho!

  • oliVR6 Ollie (@oliVR6) reported

    @EAHelp absolutely shocking customer service. 3 times I’ve been playing a FUT Squad Battle game on FIFA22 at world class level and it’s suddenly had connectivity issues and disconnected me causing me to lose the match!!!! 😡

  • Liam129382741 Liam (@Liam129382741) reported

    @EAHelp when I try log into ultimate team it says fit service is currently experiencing a high volume of traffic what do I do

  • MdJosimUddinAh1 Md Jos (@MdJosimUddinAh1) reported

    @PKph1ll @EAHelp We got a bad customer service here. All thanks to fixersim on Instagram they have being the one helping us here !

  • Rajmann77 Rajmann77 (@Rajmann77) reported

    @AritraD56814367 @EAFIFAMOBILE @EAHelp I thought I was the only one with that problem

  • MDougy7 Mathias (@MDougy7) reported

    @EAHelp I think I figured out the problem. You can buy any of the extra 10 levels to get to 110 so buying the premium pass wouldn't be "worth it" according to the parameters of the game

  • Rameshrbhat1 jean27 (@Rameshrbhat1) reported

    @EAHelp today i updated my fifa mobile and now i am unable to login plz help

  • sannangaubaa sannangauba (@sannangaubaa) reported

    @plumbobpixies @EAHelp send a message to #CYBERNETIC01 on Instagram they can fix issues like that. I got mine fixed some days back

  • ReidelLukas Lukas Reidel (@ReidelLukas) reported

    @EAHelp @dzeko123456 Hey when will you guys fix the bug with the fight pass. Because i finished the quests and im still level one and i still get the tourism credits. Nearly anybody has this issue and you posted nothing about it

  • Jackson65585059 Jackson Ken (@Jackson65585059) reported

    @PKph1ll @EAHelp We got a bad customer service here. All thanks to fixersim on Instagram they have being the one helping us here !

  • MissedTheJoke Adam Cox (@MissedTheJoke) reported

    @BattlefieldComm @EAHelp There's a bit if an issue too on ps5 whereby there's absolutely no fun to be had. One for the devs.

  • TrixelSoaf Sophie Fleet (@TrixelSoaf) reported

    @EAHelp I'll reply back If I'm still having trouble.

  • Feemy82 𝓓𝓪𝓷𝓲 (@Feemy82) reported

    @BattlefieldComm @EAHelp Fix Sundance grenade belt. Always shows the incorrect type. Scatter when it's AA and vice versa. You broke this after 1.1 update, so now you can fix it again