EA Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Online Play (37%)
• Sign in (29%)
• Glitches (16%)
• Matchmaking (13%)
• Hacking / Cheating (3%)
• Game Crash (2%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Curitiba	Glitches	11 hours ago
Cambrai	Online Play	4 days ago
Saint-Étienne	Online Play	9 days ago
New Delhi	Online Play	12 days ago
Tassin-la-Demi-Lune	Online Play	13 days ago
Lamego	Sign in	13 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mr77 (@WengersLostSon) reported 7 minutes ago

  Every other day there’s always some sort of bs maintenance going on fix your ******* servers mannnn @EAHelp @EASPORTSFC

• 
  wajeh_7 (@wajeh_7) reported 14 minutes ago

  @EAHelp After the update, a problem appeared in the club mode: the game keeps crashing, and I can't control my players! The names change, and my players become robotic! What's the solution?!

• 
  Saud1 🇸🇦 (@SaudxON1) reported 15 minutes ago

  @EAHelp High ping issue in FC 26. My normal ping is <10ms , but now it’s constantly 100ms+. Only happens in FC 26, all other games are fine. Likely server routing or matchmaking issue (connected to distant server). Please investigate and fix. Platform: PS5 Region: Saudi Arabia

• 
  Everything 2A 🇺🇸 (@everything2A) reported 15 minutes ago

  @EAHelp where is the Virginia server? The Oregon server is insufferable lag.

• 
  Peter (@Visual_Fears) reported 15 minutes ago

  @EASFCDirect @EAHelp @EASPORTSFC Any chance you’s can let me DM either as I’ve got an issue with FC 26 I need to discuss with someone. I tried using the EA Help website to contact someone but it wasn’t helpful. Thanks

• 
  JOBOOTSY (@jobootsy113811) reported 16 minutes ago

  @EAHelp Once again this is happening I bypass last year I can't play no challenges on the college 27 just like last year what's going on with your service man this is ridiculous I need my money back

• 
  Gary Christie (@0d04e6bd3b94496) reported 24 minutes ago

  @EAHelp @EAMaddenNFL My Madden 26 Superstar import is broken. Getting "can't find player on EA server" for months. Can't start a new career or delete the old one. I've tried all local fixes. Please help reset my Superstar cloud data so I can play! #Madden26

• 
  Erik (@JasonF13Fan) reported 24 minutes ago

  @EAHelp @EAMaddenNFL @EASPORTS_MUT Hey ******** fix your dam servers! Got to tier 2 for the CPU Event finished and won the first game but due to being “kicked” out it’s now counted as a loss and means I’d have to do the first 5 games again! Class action lawsuit is what you need!

• 
  ⱮìçհąҽӀ φҽʂąҟ (@rieper47) reported 25 minutes ago from Gatton, Queensland

  @EAHelp My Sim keeps coming up with an error about missing packs, but when I put the Sim in, the pack is there. Fix this.

• 
  nnnvvv222 (@nnnvvv222) reported 27 minutes ago

  @EAHelp @EAHelp I've been trying to fix FC26 not launching on PC for days now. EasyAntiCheat runs for a second then straight back to EA App, no error message. Tried every possible fix. Can someone please help me?

• 
  Luvv (@Luvv15418426720) reported 29 minutes ago

  Hi @EAHelp, I bought Ultimate/Icon Edition of EA Sports FC 26 on Steam. Earlier I refunded the EA version. Now in Ultimate Team I only see “Browse” and “FC Points” — no “My Packs” tab and no rewards. Can you fix my account?

• 
  fevzi can yıldırım (@yldrmfevzican) reported 30 minutes ago

  I've been experiencing connection issues in EA FC 26's Ultimate Team game mode for about two days now, and all the solutions I've tried have failed. I need help. @EAHelp

• 
  RWC (@BeardownDoc) reported 30 minutes ago

  @EAHelp you have the worst customer service I’ve ever seen. Zero live people. Impossible to chat. Our account was banned because someone else tried to hack us. Zero resolution and son banned from his apex. Horrendous company

• 
  CYLENTKILLS (@CYLENTKILLSY) reported 31 minutes ago

  Im getting error codes on all battlefield games on PS5 can't get pass main screen all other games and Apps work @AskEASupport

• 
  Callam Bennett (@_callambennett) reported 33 minutes ago

  @elif__cemil @EAHelp It’s more the fact EA are refusing to do bits on their end despite a formal email request from Microsoft. I don’t know how to resolve this issue without EA doing their part

• 
  Juan Daniel Padilla (@padillajuand) reported 35 minutes ago

  @FIFA22_INFO It’s been almost a week since the Asia & Oceania objectives dropped broken in #FC26 and we STILL don’t have our missing rewards. Can we get an actual update? @EASFCDirect @EAHelp We can’t even finish the other objectives without cards like Cahill! 🤬📉 #UltimateTeam

• 
  abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported 38 minutes ago

  @EAHelp @EAHelp I have a problem with Ultimate Team on PS5. I can't connect for 2 days. I tried restarting the game, checking internet, and reinstalling, but nothing works. Please help me fix this issue.

• 
  Montcastle (@Montcastle94985) reported 40 minutes ago

  I was actually having fun in Madden 26 Superstar mode. But now I cant play due to Error (512). Why force us to be online to play Superstar in the first place? @EAHelp

• 
  Comsak Bhumiputra (@Comsak) reported 40 minutes ago from Rayong, Rayong

  @EAHelp My extra token cannot exchange with my player that means it is limited player. Exactly, I have more the player to change the extra token. Please fix it to now.

• 
  Jax Meinicke (@JaxMeinicke) reported 44 minutes ago

  @Zazaleaft5vp @EAHelp Experienced this issue; TysonNerd on X delivered.

• 
  Ultra (@UltraC5ttv) reported 48 minutes ago

  @EAHelp Can u please fix maddens crashing issue. its unplayable on pc since season 8 launched

• 
  before i slip,, ima slide♟️📜 (@Rocinantemoons) reported 49 minutes ago

  @CYN4PT1C @EAHelp @Battlefield 4 months now and still no fix

• 
  Josh (@joshsterdee) reported 49 minutes ago

  @EAHelp fix your servers

• 
  🍥小仙女吃桃王 (@FZTDW_T) reported 51 minutes ago

  @EAHelp My EA account is broken. Every time I restart my PC or close the EA app, it forces me to reset my password. It also automatically unlinks my Steam account. I cannot use your website (Error 404/500). Please DM me.

• 
  Mino Gaming (@Minarchick42) reported 53 minutes ago

  @EAHelp @Battlefield @EAPlaytesting I got the link to join BF Labs but the Playtesting site is down and won't open the sign in page. I only have another day to sign in PLEASE HELP!!!

• 
  nivre (@nivre_ix) reported 56 minutes ago

  @EAHelp truly the most useless and u helpful support service in the gaming industry

• 
  The Fridge (@unjustfridge) reported 57 minutes ago

  @EAHelp @PlayApex I’m having issues with my game crashing everyday at least once. Doesn’t happen in other games for me. Can you dm me and try to help?

• 
  synerhz (@synerhz) reported 58 minutes ago

  I'm simply asking for someone to investigate why 3 separate accounts on the same PC were all banned for the same reason. If something on my system is triggering EA AntiCheat, I genuinely want to fix it before ever logging into my main account again. @Respawn @EAHelp @PlayApex

• 
  busta bust (@bust_busta) reported 59 minutes ago

  @EAHelp @EAHelp @EASPORTSFC I am requesting an immediate escalation for Case #[243220939]. I have a server-side data corruption issue: an unclaimed Evolution reward is stuck and unredeemable, causing my account’s Store access to crash entirely.

• 
  ᕦ(ò_óˇ)ᕤ (@AlanAlanscard) reported 59 minutes ago

  @EAHelp FIX THE MADDEN SERVERS