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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Online Play (57%)
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Sign in (38%)
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Matchmaking (2%)
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Game Crash (2%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Quito |
Online Play | |
 Southampton |
Online Play | |
 Mérida |
Online Play | |
| City of London |
Sign in | |
| Porth |
Online Play | |
 Brest |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Six fps
(@SixFaaaaaaaaaa) reported
@EAHelp hey, called ea support about 6 hours ago and they said wait 4-5 hours and the ea anti cheat crashing FIFA 23 shouldn't be a problem, how long will this be, I spent about £40 today to spend on packs I cant even access. after it tries loading the anti cheat, the game closes
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Shane Lee
(@ShqneOs) reported
Soft banned again you useless ***** @EA @EAFIFADirect @EAHelp **** knows how many weeks this has been out now and you incompetent ***** still have not solved a basic issue.
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Batu
(@SutBatuhan) reported
@Alvarituuu__ @EAHelp it was fixed but now i started getting error again
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Bakimima
(@vasicbrankoyma1) reported
@EAHelp hey ea there is an issue with my account would appreciate if you could help me .
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Karan Bhatia
(@KaranBhatia7) reported
@EAFIFADirect @EAHelp I cannot login to ultimate team on fifa 23z receiving error- We are sorry but there has been an error connecting to fifa 23 ultimate team. You will be returned to fifa 23 menu. Please fix.
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Chip skylark
(@TwoPercsNMyWock) reported
@EAHelp please fix the soft ban
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Glizzy
(@Sprzys_on_2fps) reported
@_detcennocsid @EAHelp @EA this is exaclty my problem...
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Wesley
(@Wesley21910255) reported
@EAHelp Fix your account unlinking to forgotten email accounts for years past. So maybe others can play.
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☭ Rèbél ☭
(@ReBeL_Actual) reported
@EAHelp @Lucas10crz Yeah this is an Issue I've experienced as well, along with numerous constant random crashes. My EA Help threads have been locked though, with no clear solutions. i5-12600k + 3070 FTW + 32GB DDR4 3000MHz
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Jonas Drosdeck
(@JDrosdeck) reported
@EAHelp @henk_io I still have the same problem although you limited the matches to 60 in 24h.
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MI_6
(@_lleek) reported
@Dr_Alouda @EAHelp If support doesn't help, maybe you can try IRVING_TECH on Instagram, I had similar issue but he helped Fixed mine
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Ranadeep Mallick
(@RanadeepMallick) reported
@EAFIFADirect @EAHelp we are not able to match the same console players. While cross play is off. Please Fix this. After the last Patch update we are facing this issue.
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Jon Denovchek
(@jonnnyd88) reported
@EAHelp can’t buy anything from the auction house in NHL 23. I believe it might be a negative escrow problem.
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Tom
(@Tom62275076) reported
@EAHelp why hasn’t the position change glitch in FOTF on Madden 23 still not fixed yet? Each player I make stays the same position on field but his stats are turned into QB stats at some point in the season. Just about ready to request a refund at this point. So disappointing.
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creed
(@creed00000001) reported
@rodriguesrodo @EAHelp @EAFIFAesports why don't you messages #Techcybercode on Instagram he we sure help you fix it?
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Jesper HP
(@Mille_IF) reported
@EAHelp Keep getting a DC after games are done. Can read online that it’s a soft ban of some sort. Please fix this asap. Need objectivs and rivals done today as No time the next days.
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MoHd ASaD
(@MoHdASAd010) reported
@EAHelp I recently buy FIFA 23 but it shows EAanticheat unrecoverable error I tried to reinstalled EAanticheat and secure boot is enabled in my PC BIOS. pls look into this matter otherwise pls refund.
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Bakimima
(@vasicbrankoyma1) reported
@EAHelp Hi i played friendlys for the swaps I won and all of a sudden it kicked me out of the game. Now every time I want to go back into FUT there's a massage that there is an error. Can u pls help me. Thank you in advance
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jeremy
(@jeremy14691026) reported
@EAHelp im unable to add a team affinity card, gives an error and closes my app
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Cahal McErlean
(@KyleJones244) reported
@EAHelp everytime i win on the world cup swaps mode it says couldnt process your request and it doesn’t give me the win please fix this! it’s really fustrating
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FUTDogg 93
(@p_lindon) reported
@EASPORTSFIFA @EAFIFADirect @EAHelp my account is broken I haven't had a walkout in what feels like two weeks
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eelies
(@hoajki1lRirA) reported
@EAHelp pls tell the sims team to fix the game!!! It keeps erasing my households and it’s getting on my nerves. I have been saying this for like a month and nothing has been changed (DONT dm me, just pass the message :/.) Tell them to please FIX THE GAME!!!!
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Clayton Zammit
(@zammit_clayton) reported
@EAHelp i have a problem when i go to fut mode he tell error and send me back to main menu of fifa 23 there is a bug ???
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Sergio
(@pangyzinhoO) reported
@EAHelp I send DM but the answer is that not quickly solution for the problem. Sad because I'm one of some peoples with the same problem and have purchased palace edition to play 29th but seems like we dont, shall we?
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NayvenSetrack
(@NayvenSetrack) reported
@EAHelp I can't start my game anymore. I already reinstalled it twice and am trying to start it as an admin. Nothing works and I would like to know if there is any way to get my money refunded.Since the release I am constantly experiencing problems.Not what I expected for 80$...
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Zadian Theart
(@TheartZadian) reported
@EAHelp Can you fix please
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Sean Ong
(@Fapeyy) reported
@EAHelp Is Battlefield server down ? I can't seem to connect. It just says connecting to online services
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Phinch23
(@Phinch23) reported
@EAHelp @EA please fix the FIFA 23 “soft ban” issue. Spent hours on the phone with y’all with no resolution. Please explain why I can’t play a game I’ve spent thousands of dollars 💵 on due to a “known issue.”
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ElTioSlay
(@ElTioSlay) reported
@EAHelp Hi, I need some assistance on a fifa 23 pro clubs issue
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SirBorris
(@TheSirBorris) reported
@EAHelp Ok this is getting a little ridiculous, could I please have some help with an account related issue? My last request has been ignored so I'm getting a little lost on how to get help here...