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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Sign in (46%)
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Online Play (38%)
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Matchmaking (11%)
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Game Crash (3%)
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Glitches (2%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
Online Play | |
 Paris |
Sign in | |
 Pizzale |
Sign in | |
 Johannesburg |
Sign in | |
| Great Yarmouth |
Online Play | |
| Tamworth |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Doza
(@youngdoza) reported
@EAHelp False, The issue has not been fixed. Apex is still having crossplay issues
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Michael Buehler
(@MichaelBuehle17) reported
@EAHelp My accounts disabled for battlefield 4 and I can’t figure out how to fix it
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Em Pfeiff
(@AmazingEmmyanne) reported
@EAHelp @Crosimmer Thats bs I know plenty of people who play it and it works fine. Also if that was an issue remaster it, the demand is clear so do a remaster so it does work.
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Stacey
(@Stacey2025) reported
@EAHelp He did today and was told by EA that they couldn’t fix this because there was a glitch with season 8 apex and that many people was having the same issue. I can’t believe that. Could he not unlink and relink? Unreal that he can’t play this game
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ExclusiveMans
(@mans_exclusive) reported
@PlayApex @EAHelp A whole week and I still can’t even load in to my apex account (CODE NET). I had to make a new account and now that works.. some how. Either give me my account back or give me my money for what I spent on that account back. It’s not only me with this problem!!
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Shaun Fitterer
(@S_Fitt) reported
@EAHelp Fix the bugs where players can’t even get to the main screen... they keep getting shot back to the home screen
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Darlene Fisher | Thirsty Journeys
(@ThirstyJourneys) reported
@kvburton657 @TheSims @EAHelp I've had trouble with it not loading in the past too, then on a message board I discovered there is a repair button you can click on, and it fixed the issue for me! Let me know if you need help finding the button!
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tylerthwaites.a
(@tyler28539178) reported
@EAHelp I keep getting kicked off Fifa randomly this has been since Thursday and it only happens on fifa is this normal? Can I fix this?
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Chris Lohman
(@chrisdesl) reported
@EAHelp is there an issue right now regarding Apex Legends servers? Me as well as multiple friends are having a huge amount of ping and packet loss...
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Joel Hughes
(@p0100100001101) reported
@EAHelp I contacted support before to unlink my PSN from my EA account to link a new PSN to it I was told to wait 24 hours to link the new one I did that and it's still not working
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Andreu
(@Alex_Andreu11) reported
@EASPORTSFIFA @EAHelp Fix clubes pro bugs...
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Darlene Fisher | Thirsty Journeys
(@ThirstyJourneys) reported
@kvburton657 @TheSims @EAHelp Darn! That's what fixed my loading issues a few updates back. :(
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gwr are crap
(@MadAboutAFC) reported
@EAFIFADirect And yet it’s now update 10 and many people with eaplay get zero bonus because it’s linked to gamepass and despite acknowledging it 3 weeks ago as a forum post there’s been zero update since, and @eahelp won’t even acknowledge the issue? @Bogdan_FIFA_PFO
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The Primetime PROPhet
(@ThePTPROPhet) reported
@EASPORTSFIFA @EAHelp @EAFIFADirect can somebody explain why I live in the north east and you constantly connect me to Mexico for games??? Because I’m sick of ping spiking to 200 mid game because your servers connected me to somebody in Guadalajara... you make billions. Fix it...
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girth brooks
(@buster_hymannn) reported
purchase the return of a limited item in apex legends that will likely never return to the item shop? And being told I needed to reach back out to ea at a later date in hopes of you finding a solution to my issue? @eahelp
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John Jacob
(@MakersMarkNeat) reported
@EAHelp Madden servers down?
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Kevin A
(@falloffkev) reported
@EASPORTSFIFA @EAHelp i didn’t know MURIEL WAS A FUTURE STAR , please fix this party bag please and thank you
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Dave Doza
(@youngdoza) reported
@EAHelp Ima need yall to fix the issue with the firends lists in @PlayApex Im on PC and can't view PS or Xbox friends. Shits lame.
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ぼうしくん
(@boushi_game) reported
@EAHelp I'm in trouble. I'm playing sims4 on Steam pc. On the game screen, item packs (except for paranomal)displayed as a 50% discount. But Steam store sells at 25% discount. I told Steam the same content. Steam told me to contact EA. I also sent a mail to EA.
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Richard_is_cool
(@Richardiscool1) reported
@EAHelp @PlayApex when i cant login to apex. Everytime I try it just appears " cannot connect to Playstation network please try again" i reinstalled and rebuild my database many times. Please help.
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Bruno
(@brunopt99) reported
@jdoog089 @EAHelp Have you found a solution to this problem?
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Setiyadi Pranata
(@PranataSetiyadi) reported
@EAHelp Fix the ads
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Abigail
(@Abigail13012790) reported
@ACuana5 @EAHelp @PlayApex You don't have to wait for such a longtime, I had similar issues but gibber_tec on Instagram offers good supportee
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sims 2 world creation menu
(@Crosimmer) reported
@JamesWesser @EAHelp They are a joke. Using this excuse, acting like we're dumb and haven't seen TS2 run on Windows 10 without issues.
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The Primetime PROPhet
(@ThePTPROPhet) reported
@EAHelp your game is broken. You have a problem when people I’m playing are messaging me after games knowing they shouldn’t have won and apologizing for how bad your game is.
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Jake
(@j_jones1996) reported
@EAMaddenNFL @EAHelp do you guys plan on fixing the file share error across all platforms? It’s been over two months and the repetitive “we’re investigating it” line has resulted in no change.
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harsha vardhan j
(@harshaj55) reported
@PlayApex @Respawn @EAHelp Every time I play Apex legends, my PC crashes (not just game crash). Suddenly the game freezes and my PC restarts. There is increased occurrence recently. Need a 'FIX'. IT'S UNPLAYABLE.
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Jim Martin
(@jimmartin20) reported
@EAHelp Hey are you idiots going to fix this sometime today?
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Rosario™
(@BRosario1991) reported
@sepkuuu @EAHelp Same here. Can’t play. It loads and I get the same error. Sucks. PLEASE FIX. This should be a priority since people can’t even play the game.
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Žáÿy
(@YoZayy1) reported
@EAHelp me and my friends keep getting kicked out our madden franchise games. CAN YALL PLEASE FIX IT!