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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Sign in (41%)
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Online Play (34%)
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Game Crash (10%)
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Matchmaking (9%)
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Glitches (4%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rome |
Matchmaking | |
 Chicago |
Sign in | |
| Reynoldsburg |
Sign in | |
| Atlanta |
Online Play | |
 Merlo |
Sign in | |
 Riyadh |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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diego L
(@tuhnderz) reported
@EAHelp is the companion app having some issues right now ? Doesn’t let me log In
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winteo
(@realpcy_nctzenL) reported
@EAHelp hei i’ve trouble report on The Sims Mobile, the ladder I bought is missing but it's still green, but if i want to install it i have to buy it again, help meee plzz
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Julio olha que eu vou controlar vc hein Julio
(@AlemaooSPFC) reported
@TheAntiWoke1 @EAFIFADirect @EAHelp Same problem here.
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.
(@xChrisTheGamerx) reported
@EAHelp - I am having some account issues. Would you be able to help me?
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David_X
(@85das_x) reported
@EAHelp Having trouble i've been sent the same message over and over again and re setting my password not sure if it error or something else
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LP
(@bpsoccer15) reported
@EAHelp FIFA World Cup Matchday Moments is broken, can’t complete objectives like long shots, finesse shots, etc
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Toomas
(@Toomaskasperi) reported
anyone have issues while playing swaps, yesterday i was grainding and suddenly i got thrown out of ultimate team. i thought i just got soft ban but the issue continues on this day too throws me out straight after game #fifa23 #eahelp @EASPORTSFIFA
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Ezra McFarlane
(@EzraMacc) reported
@EAHelp been getting really annoying issues on ultimate team on ps5 and would like some assistance, it's almost unplayable as it is right now
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Christian Randello
(@Christi16541761) reported
@EAHelp fix your game. Doing fut swaps and now for some reason can’t play a game without it kicking me out of ultimate team
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EAgamesFellOff
(@EAgamesSuckNow) reported
@EAHelp im having an issue where my weekly elite fantasy packs havent showed up at all this week for madden 23. My friends said they just had theirs show up in the store and i dont have mine still.. is this a known issue?
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Oli
(@Oli49559577) reported
@EAHelp played 5 games this morning...4 in the friendlies for the WC token and one fut champions Qualifikation..i won every game. After the Match, it says "unable to connect to the ea servers" and got 5 losses. Crazy..... Please fix it...even if i dont get my wins back...
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Connor H 🇦🇺🏴
(@crh_6) reported
@EAHelp my thrusmaster tx isn't working in nfs unbound on ea play and I can't find a fix can you please help
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Lucas G.
(@LucasG_NYR) reported
@EAHelp Bruh just fix your game- your game is so buggy also how hard is it to make it not freeze at halftime in ultimate team- 2k would have had this done by now
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Samuel Njoroge
(@theofficialsamv) reported
@EAHelp my madden keeps saying "error to login" and "servers are down"
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Lucas G.
(@LucasG_NYR) reported
@EAHelp Just fix ur game 😭
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Frenzy
(@Frenzy861969941) reported
@PeterWi88226632 @EAHelp Hey Why not contact gus_tech0 on Instagram...he helped me with similar problem
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Peter Williams
(@PeterWi88226632) reported
@EAHelp anybody having issues linking ea account to ps5 keeps asking me to rest my password
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Trua | Orca ENVTuber
(@EverTrua_TTV) reported
@EAHelp Meg, I’ve not gotten a DM from you. I will say I talked to 4 EA agents and nobody has helped me, they’ve all given me troubleshooting tips and basically said to check the official social media since this is a known issue.
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yuna 🪴✨🌻 they/them 🌈
(@esrevinuy) reported
Dear @EAHelp Team, I can't play my Sims 2 Ultimate Collection via the new EA App. I get an error message. It says that there is an error from your side and I should try again later. I have already cleared the cache. What can I do to fix this issue?
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A-Aron
(@metaphasecsgo) reported
@BattlefieldComm @EAHelp Yep, exact same problem here. It's UNPLAYABLE for me. 9700k and RTX 3090ti.
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Jordan Swidler
(@SwidlrOntheRoof) reported
Dear @EASPORTS and @EAHelp, please either fix the Madden 20 loading screen bug or give me my money back. I didn’t pay for this game to not work. This is ridiculous. And don’t send me any suggestions on how to setup my console or reset my router. 😡🤬
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kasht
(@fandewillyrex77) reported
@EAHelp Hi I bought need for speed unbound and my pc crash with a nvidia 3090 I updated last drivers on everything
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bartholemule
(@bartholemule9) reported
@EAHelp i’ve been banned in madden 23 for the 2nd time in 12 days for no reason once again. now i get to wait another 10 days to be unbanned. Fix your game.
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Şerif
(@sametseriff) reported
@EAHelp At the end of the match it gives an error "Can't connect to EA servers at this time" why
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Prince #StopHistoricalRevisionismPH
(@princepticon) reported
@EAHelp I get this message when I try to log into FUT: "We're sorry, but an error occurred while logging into FIFA 22 Ultimate team". Can't login via web app, companion app or the actual game.
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Daz
(@CockneyDazza) reported
@EAHelp #fifa23 in the WC stories fut friendly objective played 2 of my 4 games today. At the end of each game, EA server error appears and logs me out of FUT. Then I get the DNF and the loss even tho winning. My available games reduces? Not fair as its your error, please rectify
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Monteiro Victor
(@V_Monteiro_7) reported
@EAHelp Hello. There seems to be a problem with the Moments mode : the Finesse shots are not taken into account. I know I tried, I scored several Finesse shots, and they were not counted. Something that you need to fix. Again. Thank you.
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That_Boy_Ja
(@Ja_Like_Shit) reported
I sold my entire team 2 days ago in prep for the market crash on Christmas and now my mut tab is gone @MaddenNFLDirect @EASPORTS_MUT @EAHelp 😐
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Miata Loooover
(@MHH39351872) reported
@EAHelp I'm still waiting to somebody responed for my request problem
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Cutifan
(@thfchan_) reported
@EAHelp what a joke. Playing FUT champions with horrible lag. I won the game and it disconnected me and said I DNF. Well played