EA Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Online Play (41%)
• Sign in (25%)
• Matchmaking (14%)
• Glitches (14%)
• Hacking / Cheating (3%)
• Game Crash (2%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Troyes	Online Play	1 day ago
Brisbane	Online Play	3 days ago
Casablanca	Sign in	7 days ago
Rostock	Sign in	7 days ago
La Châtre	Online Play	7 days ago
Arnage	Matchmaking	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  taliskhanov42 (@taliskhanov) reported 1 minute ago

  @EAHelp My last resort is asking you for help. I would really appreciate your assistance and hope you can help me with my problem soon.

• 
  Jeff (@JeffPoe_tra) reported 3 minutes ago

  @AskEASupport playing Battlefield 6 on PC via Steam. I have 900mbps Wi-Fi 6, but my in-game ping is suddenly stuck between 110ms–160ms. I already flushed my DNS and reset my hardware. Matchmaking is routing me to the wrong regional servers. Any known server issues right now?

• 
  Ron (@Utd_Ron7) reported 4 minutes ago

  @EAHelp EA server in India is not working at all it’s been about 9 hours now Can you please fix that as well 9 hours during TOTS and Champs aren’t working makes no sense!!!!

• 
  jon ward (@bigjon_25) reported 6 minutes ago

  @EAHelp playing squad battles and winning, game decides to bug out and disconnect from the server resulting in me losing squad battle game how does that work out? Also completed an objective yet now it’s not what bullshit!!

• 
  CC Ry4N (@anubhavmaitra) reported 7 minutes ago

  @EASFCMOBILE @EAHelp Still no fix days later. I submitted receipts, order numbers, screenshots and UID multiple times, yet nothing has been resolved. Now my account is locked from purchases because your system says the previous transaction is still processing. Terrible support experience and WORST.

• 
  Chad (@Chad_Ar15s) reported 7 minutes ago

  @EAHelp is there a reason I have to dashboard my game every time I search my club, the market, claim an objective or complete and SBC? I have had my internet provider out twice no issue, master rest my console and re downloaded the game and still the same connection issue?

• 
  Jewishkid (@AdjustMindGames) reported 9 minutes ago

  @Respawn @EAHelp @_ApexStatus FIX BULLSH%T GAME WTF ARE YOU CHEAP MFERS DOING? YOUR GAME IS CONSISTENTLY LAGGING. YOUR MATCHMAKING IS HORRENDOUS. YET PEOPLE ARE SUPPOSE TO PLAY YOUR GAME HOW? NEWS FLASH YOUR GAME IS PHYSICALLY UNPLAYABLE!! SPEND MONEY TO FIX YOUR GAME!!!!!!!!!

• 
  Akshay Shrivas (@ImAkshayShrivas) reported 11 minutes ago

  @EAHelp @NFSCSpeak @NFSNL any update on below issue? Still unable to connect to servers in game.

• 
  Nasir foster (@only1_nas1) reported 11 minutes ago

  @EAHelp I can't play superstar mode it's glitched and I don't know how to fix it

• 
  matt olpin (@MattOlpin) reported 14 minutes ago

  @EAHelp, I need help logging into clubs in EA FC 26. I haven't been able to log in to Pro Clubs for days now. I can switch accounts or use the older Xbox One console version, and it works fine. I can't play with anyone on my main account on the Xbox Series S version. It allows me to play all other game modes. Can someone please help me resolve this issue?

• 
  🍥小仙女吃桃王 (@FZTDW_T) reported 14 minutes ago

  @EAHelp My EA account is broken. Every time I restart my PC or close the EA app, it forces me to reset my password. It also automatically unlinks my Steam account. I cannot use your website (Error 404/500). Please DM me.

• 
  Seth McGinnes (@McginnesSeth) reported 20 minutes ago

  @EAHelp Fix your dog💩 servers!

• 
  IRGC NEWS ™ (@IRANGUARDCORPSE) reported 23 minutes ago

  @ImChambel @JamesNFFC1984 @EAHelp I logged in but problem is finding a game ffs

• 
  Gary Christie (@0d04e6bd3b94496) reported 25 minutes ago

  @EAHelp @EAMaddenNFL My Madden 26 Superstar import is broken. Getting "can't find player on EA server" for months. Can't start a new career or delete the old one. I've tried all local fixes. Please help reset my Superstar cloud data so I can play! #Madden26

• 
  Kِ (@slo0nby) reported 27 minutes ago

  @EAHelp Hi, I’m experiencing high ping (98ms) in FC26 Champions. My internet is 546Mbps and I tested on both home network and 5G hotspot with same result. The issue started recently, ping was 30ms before. Please investigate Middle East servers.”

• 
  B-L-M, Free Palestine, Anthony is a bully (@advancedstats23) reported 27 minutes ago

  Do you guys plan to fix ea servers within the next year @EAHelp

• 
  Juan Daniel Padilla (@padillajuand) reported 30 minutes ago

  @EASFCDirect It’s been almost a week since the Asia & Oceania objectives dropped broken in #FC26 and we STILL don’t have our missing rewards. Can we get an actual update? @EASFCDirect @EAHelp We can’t even finish the other objectives without cards like Cahill! 🤬📉 #UltimateTeam

• 
  Aidan (@oglea071) reported 31 minutes ago

  @EAHelp @EAMaddenNFL @Zirksee please fix your game, no way you make millions off packs and buying the game itself that you cant upgrade the servers 26 maddens in…. Greedy *****

• 
  ᶠᵃʳˢᵏᵒ (@Farsko11) reported 35 minutes ago

  @EAHelp Fix the middle east server we cant play the ******* game on proclubs

• 
  Wagner Bustamante (@1bustamanteof) reported 40 minutes ago

  I’ve tried every possible fix: password resets, VPNs, and clearing cache. I’ve opened multiple tickets and even tried local consumer complaint sites, but no luck. @EAHelp

• 
  Mofut (@Mofut89) reported 41 minutes ago

  @JeyRuiiz @easportsfces The community cannot stay silent while loyal players are banned for technical glitches. It’s time to stand together and demand a fix! @EAHelp

• 
  Jax Meinicke (@JaxMeinicke) reported 49 minutes ago

  @Zazaleaft5vp @EAHelp Experienced this issue; TysonNerd on X delivered.

• 
  Corneliu Serediuc (@cserediuc) reported 49 minutes ago

  @StefanCodrea2 @EAHelp @EAHelpOfficial_ Had same issue, KOCHTECH01 on TELEGRAM sorted it.

• 
  Ultra (@UltraC5ttv) reported 49 minutes ago

  @EAHelp Can u please fix maddens crashing issue. its unplayable on pc since season 8 launched

• 
  Khalid Ali (@goat25266) reported 51 minutes ago

  Dear EA, If you want more people to play your game, you need to fix your servers. The main issue is that the servers are not being upgraded @EASFCDirect @EASPORTSFC @EAHelp

• 
  Rayhem1 (@Rayhem1) reported 52 minutes ago

  @eahelp @EASFCDirect @EASPORTSFC Knockout Day 2 packs were claimed on Twitch and have not credited in FC26 objective. Seems to have affected many in chat too. I had no problems claiming/receiving previous days

• 
  The Fridge (@unjustfridge) reported 52 minutes ago

  @EAHelp @PlayApex I’m having issues with my game crashing everyday at least once. Doesn’t happen in other games for me. Can you dm me and try to help?

• 
  Miazga (@helmanzzMiazga) reported 52 minutes ago

  @EASFCDirect Yeah, issues with connecting. Issues with connecting with real humans at @EAHelp. Accounts are kept being banned for coin distribution even tho no one sells/buys coins. The issue has been going for so long now it's amazing how incopetent your ToS team is. I've been banned for over 3months now on few seperate accounts, and unbanned multiple times only to be banned again the next day EVEN WITHOUT ANY ACTIVITY ON THE ACCOUNTS.

• 
  Juan Daniel Padilla (@padillajuand) reported 54 minutes ago

  @FIFA22_INFO It’s been almost a week since the Asia & Oceania objectives dropped broken in #FC26 and we STILL don’t have our missing rewards. Can we get an actual update? @EASFCDirect @EAHelp We can’t even finish the other objectives without cards like Cahill! 🤬📉 #UltimateTeam

• 
  Her Yerin Yerlisi (@SaltedMadBekir) reported 55 minutes ago

  @EASFCDirect Having trouble to access pro clubs 3 days in row. 3 days in row! They builded Rome in 3 days. Unbelievable; not the 3 days, how amateur you are is unbelievable. @EAHELP does not work too, even can’t help himself.