EA Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Online Play (39%)
• Sign in (34%)
• Matchmaking (11%)
• Game Crash (11%)
• Glitches (5%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Township of Evan	Online Play	4 hours ago
Tourcoing	Matchmaking	8 days ago
Gladbeck	Sign in	13 days ago
Santurtzi	Glitches	14 days ago
Ciudad Apodaca	Online Play	15 days ago
Ashington	Matchmaking	15 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  VRS_Ninja (@VRS_Ninja) reported 3 minutes ago

  @ApexLiveComms @EAHelp Can yall actually fix ur game dude?

• 
  abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported 5 minutes ago

  @EA @EAHelp @EAHelp I have a problem with Ultimate Team on PS5. I can't connect for 2 days. I tried restarting the game, checking internet, and reinstalling, but nothing works. Please help me fix this issue.

• 
  Just-Ice (@lordairo) reported 7 minutes ago

  @EAHelp You guys need to fix the bug on FC 26. I don't understand how one would be winning comfortably in an online game, and once the opponent abruptly cancels the game, the win would not be recorded. That is frustrating.

• 
  zenkaiftw (@fwwkenkaiii) reported 12 minutes ago

  @EAHelp Are y’all gonna fix clubs on pc with the cross play being broken and not being able to play? or nah

• 
  IRGC NEWS ™ (@IRANGUARDCORPSE) reported 13 minutes ago

  @ImChambel @JamesNFFC1984 @EAHelp I logged in but problem is finding a game ffs

• 
  ᶠᵃʳˢᵏᵒ (@Farsko11) reported 14 minutes ago

  @EAHelp Fix the middle east server we cant play the ******* game on proclubs

• 
  RWC (@BeardownDoc) reported 14 minutes ago

  @EAHelp you have the worst customer service I’ve ever seen. Zero live people. Impossible to chat. Our account was banned because someone else tried to hack us. Zero resolution and son banned from his apex. Horrendous company

• 
  Chad (@Chad_Ar15s) reported 14 minutes ago

  @EAHelp is there a reason I have to dashboard my game every time I search my club, the market, claim an objective or complete and SBC? I have had my internet provider out twice no issue, master rest my console and re downloaded the game and still the same connection issue?

• 
  SAVVY_PROJECT (@SAVVYPROJECT1) reported 19 minutes ago

  @EAHelp are you going to update battlefield 6 and actually fix the servers. Why do servers start from scratch after every game? Why is there not console only servers and PC only servers? Are any of you actually gamers? Why do I have all of these yellow dots on my screen?

• 
  De MYSTéRIO (@MysterioDeYT) reported 20 minutes ago

  @EAHelp hi I am having a very urgent issue. My account is on a verge of getting hacked cause of some ea Account login error. Pls check dm. I send video.

• 
  Rmichael46 (@jjeffdude46) reported 21 minutes ago

  Sugar rush solos aren't giving small egg reward upon completing.. please fix @MaddenNFLDirect @EASPORTS_MUT @EAHelp

• 
  y_oeda_k (@mryudhan) reported 23 minutes ago

  @Zihan49122 my extra time token's exchange didn't shown any players in it. i have so much players that i want to exchange. is there anybody have the same issue as me? @EASFCMOBILE @EAHelp

• 
  Yusuf Acay (@yusufjr2727) reported 28 minutes ago

  @EAHelp I can't access the game in Türkiye, please fix it.

• 
  fevzi can yıldırım (@yldrmfevzican) reported 28 minutes ago

  I've been experiencing connection issues in EA FC 26's Ultimate Team game mode for about two days now, and all the solutions I've tried have failed. I need help. @EAHelp

• 
  Sherri Only Son™ (@iamDame2Cold) reported 29 minutes ago

  Say @EA I entered my password for the EA app, due to unnecessary security measures..You require me to enter a passcode that you are supposed to send to my e-mail…30 mins and 10 requests later, no code. How do we fix this? @EAHelp

• 
  cslmae (@Babsy_T) reported 30 minutes ago

  @EAHelp Hi I brought some lp on the Sims Freeplay and it says there's been error in my wifi connection but the my money's already been deducted in my wallet. But the ko and social life is still zero. What do you think is the problem? My money is already gone, but what I bought is nothere

• 
  Ricky Raju (@Ricky_Raju) reported 32 minutes ago

  @EAHelp why is there so many cheats in your game? Dont you have filters to remove or stop cheaters? Almost every match we come across cheaters...and guess what? Although the player isnt skilled, they still win...PLEASE FIX YOUR GAMEPLAY

• 
  RagnaRick (@RickSinkoe) reported 36 minutes ago

  @EAHelp @EASPORTS_MUT @EASPORTS What in the actual hell is going on with your servers.. A total lack of communication, no service and still no way to play the game. It’s really frustrating that I can’t play a game I Bought due to ur company’s incompetence! Fix ur servers!🤬😤😡

• 
  Emirion (@Emirionkane) reported 40 minutes ago

  @EAHelp I need help with Case #243410133. My Guest account has an age error and the support button is missing in-game. Chat agents couldn't fix it. Please help me update my birth date manually so I don't lose my progress. #EAHelp #FCMobile

• 
  Aidan (@oglea071) reported 42 minutes ago

  @EAHelp @EAMaddenNFL @Zirksee please fix your game, no way you make millions off packs and buying the game itself that you cant upgrade the servers 26 maddens in…. Greedy *****

• 
  Mohammad S. (@mo_s828) reported 43 minutes ago

  @Jayden_AVFC @EASFCDirect @EAHelp What was the fix?

• 
  Rob Jones (@SonicSoupRob) reported 44 minutes ago

  @EAHelp Please fix your disconnection glitch. It happens in all first play attempts. The issue is when u need to fulfil limited game objectives, it counts against u as games played but not for the requirements, so I forfeit qualification due to no fault or action of my own.

• 
  ᕦ(ò_óˇ)ᕤ (@AlanAlanscard) reported 44 minutes ago

  @EAHelp FIX THE MADDEN SERVERS

• 
  Mr. SRT 🇧🇷 (@ImSomeYoungHoe) reported 44 minutes ago

  @EAHelp fix your got damn bug issues, I am not being awarded a win when these sore losers quit . Y’all done cheated me out of 15+ games where I received a win.

• 
  ᕦ(ò_óˇ)ᕤ (@AlanAlanscard) reported 45 minutes ago

  @EAHelp FIX THE MADDEN SERVERS

• 
  Superultrajorge (@superultrajorge) reported 46 minutes ago

  @EAHelp the game is broken, I cannot access to the UT, I’m kick out of the UT each time I’m trying to access and if you go to a mobile device it says that the session is on, help please

• 
  Arman Jouzdani (@ArmanJouzd86950) reported 55 minutes ago

  @EAHelp @EASPORTS_MUT fix the visa cpu event on pc, it is slowed down and unplayable even with chew clock to try and progress

• 
  Seth McGinnes (@McginnesSeth) reported 55 minutes ago

  @EAHelp Fix your dog💩 servers!

• 
  abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported 56 minutes ago

  @EASFCDirect @EAHelp I have a problem with Ultimate Team. I can't connect for 2 days now. I tried everything (restart, internet, reinstall), but still not working. Please help me fix this issue.

• 
  INDIAN SPECTATOR (@subs_by_chance) reported 1 hour ago

  @EASFCMOBILE @EAHelp yesterday morning Sunday many users got 200 tokens as freebies they have approximately 2x117,2×116 cards.user like me never get 200 to-kens free it's unfair to play you giving some users 200 token as glitch and others nothing.We need 200 token compensation