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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Online Play (56%)
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Sign in (40%)
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Matchmaking (2%)
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Game Crash (2%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Online Play | |
 Mérida |
Online Play | |
| City of London |
Sign in | |
| Porth |
Online Play | |
 Brest |
Game Crash | |
 Cuiabá |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Niall
(@Niall02582869) reported
@EAHelp Some customs content will work in the game one minute and then glitch out the next. Like some hair cc, clothes and even make up. Light glitches but still glitches
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Reece
(@defektor_) reported
@EAHelp currently receiving message that says 'There has been an error connecting to Fifa 22 Ultimate Team. You will be returned to the Fifa 22 menu.' Cannot log into FUT on PS5, all other parts of the game functioning as normal. Any solution?
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Feature Corpse
(@Corpse_Feature) reported
@x4m1r4 @EAHelp @MsBrittGaming i am so mad i paid for this broken mess
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𝗜𝗚𝗕𝗢𝔰𝔞𝔪𝔲𝔯𝔞𝔦
(@Emeka_Anyanwu_) reported
@EAHelp @WealthBode Please I observed that your game is heating up my phone after the update. I reduced the graphics and nothing changed. Please fix. My phone is Redmi 9s note. 4gb Ram. Snapdragon 720g. Before the update it was ok. Thanks and I'd love to get your reply
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SønGøku
(@SnGku11) reported
@EAHelp Sent a DM. It's not connectivity issues
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MsBrittGaming (formally MelaninSims2000)
(@MsBrittGaming) reported
@x4m1r4 @Corpse_Feature @EAHelp My issue was just she graduated early but didn’t get a graduation ceremony or certificate. My other Sim was an F all teen years and didn’t “drop out” until they aged up to an YA which was annoying.
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Kowdz
(@Kowdzz) reported
@EAHelp Hey EA/Dice, could you please fix the micro sttutering and fps drops for Battlefield 2042 on Xbox Series? Thanks.
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Nhamdux
(@nhamdux) reported
@EAHelp The gameplay is so lag. Fix it, please.
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🏳️🌈grrlscout420🏳️🌈
(@grrlscout420) reported
@BattlefieldComm @Battlefield @EAHelp Still unable to connect to online services "unable to load persistence data" I figured the fix came with this latest update. When will this be fixed? I'd like to play
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Mikaela Fulton
(@mikaela_brynne) reported
@EAHelp So Apex and EA have no ETA for fixing this major glitch?
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ig/@black.and.white.quotes🖤
(@quotesinblackk) reported
@EAHelp The way my sims aren’t saving the settings for “Wants and Fears” isn’t it. 😬 I turn it off but when I change households it turns back on… this update seemed to create that issue while attempting to fix whatever the last issue was. Thanks
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Nick 🏳️🌈
(@SimLennick) reported
@EAHelp Hi @EAHelp any updates on this issue?
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♡ 彼の愛 ♡
(@vlGoddesslv) reported
@EAHelp @TheSims I've been trying to get support for an issue I'm having with my game, and nobody at @EAHelp has replied to me or my messages. Ive reached out three times, yet others are getting seen within minutes of posting. Can somebody please contact me?? Ridiculous
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The Grumpy Vet
(@ricard_1st) reported
@EAHelp Do you guys have any idea how to fix error code:1 in Battlefield 4? The game gets stuck on joining server, and you can't do anything, I already deactivated IPv6 on my router, and still can't join games from the server browser, please help
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Nigel Watson
(@NCW100136) reported
@vayacontioz1980 @EAHelp @LCbiggens Having the same issue. Any update EA?
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Jarrod Patrick Duffy - BLACK LIVES MATTER
(@Newdayduffy) reported
@EASPORTSFIFA When you program Fullbacks. And you set it to stay back. Yeah fix it because it's broke. @EAHelp
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Abishek
(@abisheklcfc) reported
@EAHelp Just fix the lags
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LIAMSI 🇲🇦
(@L1AMSSI00) reported
@EAHelp There is a big problem after the update with the gameplay during the match. There is always a lot of slowness in the player and some very annoying interruptions and also to much lags. I can never play comfortably, I usually lose because of them , please fix this big issue.
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Phillip Emerson
(@PhillipEmerso13) reported
@BattlefieldComm @Battlefield @EAHelp I wouldn't say it qas a big enough issue to make a post about it but ok. When are more guns coming????
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oylx
(@alllzxs) reported
@EAHelp Error 0x00102710
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John 🇺🇸
(@TifosiSimp) reported
@EAHelp I can’t get on F122? I go in but says to sign in to my ea account but won’t let me
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Perf
(@PerfTheGod) reported
@PlayApex @EAHelp still no information on why my game has been crashing since last Tuesdays update? Dxgi Device hung error. Don’t tell me to roll back drivers, run as admin, reinstall driver. I’ve tried everything. Now you try FIXING IT!!!!!!
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kayla 🤭
(@ohokanyways) reported
@TheSims @EA @EAHelp can we please fix the saving/time jump/groundhog day bug.. like i cant play the game if theres no way to save and make progress
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🌼🐝 Bee 💛🌳
(@StillAsIAm) reported
@TheSims So only NEWLY created Sims don't auto age and die?? But...What about current Sims we have already made??? THAT'S the actual issue @EAHelp
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يامن عزالدين💡
(@yamnaz11_) reported
@EAHelp Hi, I can't purchase the ea access trial(0.99$) on playstation store It says (there is problem) What can I do to fix It ?
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Nathan Ballard
(@nbballard) reported
@garywhitta @EAHelp I posted a similar question to PSN support with a similar outcome. What is the deal with all the ppl recommending guys on Instagram to fix problems? I’m assuming it’s part of an account takeover scam, but it surprised me a bit.
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Michael Pope
(@barkbythorpe) reported
@EAHelp FIFA 22 on the Stadia platform...having problems changing/editing players in the team squads...the instructions to do this are carried out via CUSTOMISE settings, the selected NATIONAL POOL players replacing the team SQUAD players..SUBMIT but NO changes made in game play
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kenneth clemons
(@kenneth48468769) reported
@BattlefieldComm @EAHelp I like how when the loadout has an issue date immediately address it but yet the aim assist is still broken and there has not addressed it at all or even mentioned that it still doesn't work
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Henry mendoza
(@aseane014) reported
@EAHelp having issues logging into fifa and apex
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offM
(@M4R10L0P32) reported
@WealthBode @EAHelp Probably license issues.