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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

EA Games Outage Chart 03/12/2026 13:10

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Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

  1. Online Play (58%)

    Online Play (58%)

  2. Sign in (36%)

    Sign in (36%)

  3. Game Crash (4%)

    Game Crash (4%)

  4. Matchmaking (2%)

    Matchmaking (2%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesAtlanta Game Crash
EcuadorQuito Online Play
United KingdomSouthampton Online Play
MexicoMérida Online Play
United KingdomCity of London Sign in
United KingdomPorth Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • Chalicus Ernest Chalimoniuk (@Chalicus) reported

    @EAHelp @slo_mo_10 Same problem

  • martin73291034 martin (@martin73291034) reported

    @EAHelp will apex bring back the 3rd anniversary and chaos theory event? because i was unable to play during that time due to a login bug and code net error and when i asked for help customer support told me to wait

  • KhaledSamadi10 KhaledSamadi (@KhaledSamadi10) reported

    @EAHelp Yes im still having this problem....

  • MXRKI Mark (@MXRKI) reported

    @EAHelp Hey how does this support work on the website? I can't replay on the e-mail I got back from you and I can't even request a new support. They asked to send my code as conformation that the EA account is mine and what expansion packs I have issues with! Let me know!

  • MuRdAvIlLe_Mv Sal DeCarlo (@MuRdAvIlLe_Mv) reported

    @EAHelp It's a server lag issue. It happens every once in a while and the game moves in slow motion.

  • OG_Legion Achilles (@OG_Legion) reported

    @EAHelp none of my games will connect. I tried contacting you bots but nothing. Either refund all my games or fix my problem. Of course it's ea that has problem after problem.

  • Logistic000 Leighton Yaretzi🧚 (@Logistic000) reported

    @fredcasco1 @EAHelp Go inbox Direct_services1 on Instagram he got the best service he is fast and reliable he help me to recover back my hacked account

  • ssogofcritt #SS OGOF Bourne (@ssogofcritt) reported

    @EAHelp There’s only 3 locations you can play at on head to head, the others just crash

  • Stephen29038337 Stephen Collins (@Stephen29038337) reported

    @Hjjjjjj36414934 @EAHelp I had the same kind of issues with my account earlier today but I got it fixed by this guy on instagram he is fast and reliable,I think you should contact him on instagram @cyber_guru12

  • Keith42773510 Keith (@Keith42773510) reported

    @jesse_plourdee @EAHelp Lucky you get them to solved your problem quick. Mine been waiting for 19 days and some others been waiting for months. This is really crazy !!

  • miqrodose miqrodose (@miqrodose) reported

    @EAHelp @PlayApex Please help! Follow through on your own promises to players who stuck by the game through months of broken accounts with zero communication from Respawn. I just want you to do what you said you'd do, please. 😞

  • spruebox Raven (@spruebox) reported

    @EAHelp Just making you aware of it in case others come up with it. The other people and I having the issue will just use Origin for Trespasser. And no worries on a late response. You guys don't reply weeks later, lol!

  • _ShinyCroc_ ShinyCroc 🏳️‍🌈 (@_ShinyCroc_) reported

    @EAHelp I just downloaded to start playing @EAStarWars on Battlefront 2 on my PC for my first time but it shows me with error 721. Can you help me with this?

  • freedjet8 Freed (@freedjet8) reported

    @PlayApex @EAHelp @Respawn I'm glad the new character is released. I truly am. But please, all I want is to play the game. Every single time I load up the game, I get code:net 4 times a match and it's literally unplayable. You said you would fix it 5 months ago...

  • Keith42773510 Keith (@Keith42773510) reported

    @fredcasco1 @EAHelp Got the same problem, been waiting for 19 days still getting nothing back. This is ridiculous. Btw don't trust those spambot about getting your account back.

  • Nielsvdgr Nielsvdgr (@Nielsvdgr) reported

    @UcheMic39572537 @EAHelp thank you for the help but the account isnt the problem in this case. the problem is the ban I received for the cheating ,because I can still acces this account.

  • kobe1643 Kobe1643 (@kobe1643) reported

    @EAHelp The problem is that the game did not freeze! The game was running even after the disconnection, only the connection between EA servers and stadia went off!

  • MaxKaneGuitar Max Kane (@MaxKaneGuitar) reported

    @EAHelp i got an email saying my Apex Legends account on PC was banned. I believe this was done in error as I've never cheated, & I rarely, if ever play on PC (mainly play on PS4) Im not sure if my account was hacked as I have 2FA turned on. I submitted a ticket as well.

  • APort91 Adam Porter (@APort91) reported

    @EAHelp can someone help me understand the rules engine on a disconnect. When I’m down it’s an automatic loss and when I’m up it’s a redo/no count? That doesn’t make sense. Are there pitch notes somewhere that explain this? After 5 times this weekend, Im pretty frustrated.

  • NaomiErin5 Naomi Erin (@NaomiErin5) reported

    @fredcasco1 @EAHelp Having issues with your account? I suggest you contact Erin Owen on Instagram @erin_owens2 and on what's App +12133067665 for swift account recovery and restoration.

  • Aj10204914 Aj (@Aj10204914) reported

    @EAHelp I bought madden packs and it charged me twice. It shows 2 charges of $21.29. I only purchased $19.99 and $1.99 in madden points. I've been very disappointed with madden this year as this is my 6th time contacting u guys because of an issue.

  • felonydoer tad lombre🐚 (@felonydoer) reported

    @EAHelp Please fix the framerate on switch its so choppy when i make big turns

  • Keith42773510 Keith (@Keith42773510) reported

    @heymanokok @EAHelp @EASPORTS_MUT Got the same problem but on FIFA, is it that easy to hack someone EA account. I saw a lot of people got their account hacked even when they had login verification on. And the waiting time for them to solve our problem is unacceptable.

  • Realtech22020 Recovery Team (@Realtech22020) reported

    @fredcasco1 @EAHelp Send me direct message I will fix it

  • Hyojun3436 Hyojun (@Hyojun3436) reported

    @EAHelp hey, I just logged into origin to play star wars battlefront2, but when I logged on, all of my data were gone as well as losing all of my origin points. How can I fix this problem?

  • JamesFenwick90 James Fenwick (@JamesFenwick90) reported

    @EASPORTSFIFA @EAHelp #FIFA21 full connection in lobby then absolutely game breaking lag in game. Making it actually impossible to play. Not my connection and only started Saturday. What's going on ?

  • KidKenny kidkenny♨️ (@KidKenny) reported

    @BeckAce30 @EAHelp Connection problems?

  • Peyz94443923 Peyz (@Peyz94443923) reported

    @EAHelp @bungolis 1) The issue is you deliberately fk up some accounts in VSA match making. We get matched wt much higher OVR players 99 out of 100 times! How is that mathematically possible? If setting is to match up HIGH. Then how are those high OVRs getting us (lower OVR)???? This means ...👇🏾

  • Milkweedkiller Milkweedkiller (@Milkweedkiller) reported

    Figured out my PSN @PlayApex crashing/“blue screen” issue. After A LOT of online searches & YouTube rabbit holes, turns out to be related to how many friends you have. I had nearly 2000 PSN friends from my streaming days. I deleted the list down and problem solved! @EAHelp

  • xxkenny123xx1 xxkenny123xx (@xxkenny123xx1) reported

    @EAHelp @Elmoisagod4 Hi there, fix the servers they're complete dogwater