EA Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Online Play (36%)
• Sign in (30%)
• Glitches (15%)
• Matchmaking (14%)
• Hacking / Cheating (3%)
• Game Crash (2%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Casablanca	Sign in	2 days ago
Rostock	Sign in	2 days ago
La Châtre	Online Play	2 days ago
Arnage	Matchmaking	2 days ago
Paris	Online Play	2 days ago
Curitiba	Glitches	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brian Hauck (@bulldog9476) reported 13 seconds ago

  Has anyone else been experiencing constant lag and getting repeatedly booted from the servers since the last Madden update or is it just me? @EASPORTS_MUT @EAHelp

• 
  Supermanzback (@Supermanzback) reported 4 minutes ago

  @EAHelp i'm pretty sure this has happened to other people, but can we not even play a h2h or draft event? I try to play the service boot me and I get a loss how is that fair

• 
  🍥小仙女吃桃王 (@FZTDW_T) reported 5 minutes ago

  @EAHelp My EA account is broken. Every time I restart my PC or close the EA app, it forces me to reset my password. It also automatically unlinks my Steam account. I cannot use your website (Error 404/500). Please DM me.

• 
  Brett Webster (@BDubs__94) reported 5 minutes ago

  @EASPORTS_MUT @EAHelp I haven’t gotten my makerights and I logged in everyday the whole time this server issue has been going on

• 
  KingScorpius (@KingScorpius_) reported 9 minutes ago

  EA Help is failing. Too many people are getting false bans and only receiving automated responses instead of real investigations. Players deserve exact reasons and human reviews—not AI replies. Legit players shouldn’t be ignored. EA needs to fix this. #Respawn #EAHelp #FalseBan

• 
  Josh (@joshsterdee) reported 10 minutes ago

  @EAHelp fix your servers

• 
  ᕦ(ò_óˇ)ᕤ (@AlanAlanscard) reported 12 minutes ago

  @EAHelp FIX YOUR MADDEN SERVERS

• 
  atl (@Atlstan030303) reported 12 minutes ago

  @MaddenNFLDirect @EAHelp Why can’t y’all fix the cpu event where you don’t get the 10 win reward

• 
  Sultan (@suli435265) reported 13 minutes ago

  @Manta_Made @EAHelp Heads up, Miles_techz1 can resolve this issue.

• 
  Mino Gaming (@Minarchick42) reported 15 minutes ago

  @EAHelp @Battlefield @EAPlaytesting I got the link to join BF Labs but the Playtesting site is down and won't open the sign in page. I only have another day to sign in PLEASE HELP!!!

• 
  GreyFerret (@GreyFerret26) reported 20 minutes ago

  Did #ApexLegends fix their matchmaking? No matter how much I lose with less than 100 dmg (over 20 matches in a row), I was playing against the same tryhards with statistics better than mine 10 or 100 times. EACH MATCH. Did you fix it? @PlayApex @EAHelp

• 
  Liam Carson (@LiamCarson93) reported 20 minutes ago

  @EAHelp can you look at the dm I’ve sent you please? Got an issue with my account and not getting anywhere

• 
  50grandtune (@iplay_4_keep) reported 23 minutes ago

  @EAHelp server down psn allmight50grand

• 
  nivre (@nivre_ix) reported 27 minutes ago

  @EAHelp truly the most useless and u helpful support service in the gaming industry

• 
  ⱮìçհąҽӀ φҽʂąҟ (@rieper47) reported 27 minutes ago from Gatton, Queensland

  @EAHelp the Sims 4 Acting Career needs to be fixed. Everytjing breaks in it and I'm tired of not getting Gold because a NPC refuses to DO THEIR JOB. FIX THIS NOW

• 
  BeastAyushPlayzz (@AyushmanBoss12) reported 28 minutes ago

  @EASFCMOBILE @EASFCMobile @EAHelp Many players didn't receive the 200 Draft Vouchers after completing the Heroism Chapter due to a glitch. Others got extra rewards, so it's unfair. Please check and provide compensation to affected players. #FCMobile #FixTheGlitch

• 
  Deckie (@Deck1e_) reported 30 minutes ago

  @EAHelp while i was on my 4th on ultimate gauntlet (on a streak win btw) i was vsing this guy and i won the game but as soon as the game finshed i got dc and i had to login back in to ultimate team and it pop up a disconnect message but my internet was not booted or dropped out.

• 
  C J (@itsceelos) reported 31 minutes ago

  @RavalAmol @EASFCDirect @EAHelp This game is a piece of ****. lag is so bad its unbearable. I did my worst futchamps in months and got demoted from div2 to to div3. Trash gameplay.

• 
  RagnaRick (@RickSinkoe) reported 33 minutes ago

  @EAHelp @EASPORTS_MUT @EASPORTS What in the actual hell is going on with your servers.. A total lack of communication, no service and still no way to play the game. It’s really frustrating that I can’t play a game I Bought due to ur company’s incompetence! Fix ur servers!🤬😤😡

• 
  Khalid Ali (@goat25266) reported 35 minutes ago

  Dear EA, If you want more people to play your game, you need to fix your servers. The main issue is that the servers are not being upgraded @EASFCDirect @EASPORTSFC @EAHelp

• 
  CC Ry4N (@anubhavmaitra) reported 39 minutes ago

  @EASFCMOBILE @EAHelp Still no fix days later. I submitted receipts, order numbers, screenshots and UID multiple times, yet nothing has been resolved. Now my account is locked from purchases because your system says the previous transaction is still processing. Terrible support experience and WORST.

• 
  Umut Savaş (@iumut18) reported 40 minutes ago

  @jasonchai045 @EAHelp thank u for comment. I created ticket for this problem. I wish they will fix it.

• 
  ReDragon93 (@ReDragon24) reported 42 minutes ago

  UPDATE: After days of troubleshooting, support tickets and useless answers, the problem is finally fixed. And no, the solution did NOT come from EA Support. @EASFCDirect @EASPORTSFC @EAHelp

• 
  Vanila (@Vanilagaming17) reported 42 minutes ago

  @SimCityBuildIt COWARDICE at its finest @EA @EAHelp. 🚫 You blocked BOTH of my accounts for exposing the Services 2.0 scam. You fix trains but SILENCE veterans who spent years designing cities. If the update is so 'good', why are you AFRAID of the truth? STOP THE CENSORSHIP.

• 
  Mohammad S. (@mo_s828) reported 42 minutes ago

  @Jayden_AVFC @EASFCDirect @EAHelp What was the fix?

• 
  ⱮìçհąҽӀ φҽʂąҟ (@rieper47) reported 49 minutes ago from Gatton, Queensland

  @EAHelp My Sim keeps coming up with an error about missing packs, but when I put the Sim in, the pack is there. Fix this.

• 
  Alex Harvey (@tweetrimmer) reported 50 minutes ago

  @EASPORTSFC @EAHelp Unable to access Ultimate Team on console for 48+ hours. Other modes + web app work. Support closed case without fix. Evo expired due to this. Need this escalated.

• 
  Everything 2A 🇺🇸 (@everything2A) reported 50 minutes ago

  @EAHelp where is the Virginia server? The Oregon server is insufferable lag.

• 
  ᶠᵃʳˢᵏᵒ (@Farsko11) reported 53 minutes ago

  @EAHelp Fix the middle east server we cant play the ******* game on proclubs

• 
  Jonny Doe (@JonnyD16654) reported 54 minutes ago

  @EAHelp @EAMaddenNFL @MaddenNFLDirect can yall please work on the glitched Trophies for Ps5. The community has made multiple reports and has gotten no response. They’ve been broken since launch. Please help. 🙏🏻