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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Sign in (48%)
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Online Play (29%)
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Matchmaking (13%)
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Glitches (5%)
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Game Crash (4%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ludhiāna |
Sign in | |
| Gudivāda |
Sign in | |
 San Antonio |
Online Play | |
 Bari |
Matchmaking | |
 Madrid |
Matchmaking | |
| Salem |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Stu C
(@stucon) reported
@EAHelp @EASPORTSFIFA any chance you could issue the FGS swap token 5 for watching last weekends streams please, or are you waiting till the team of the year players are out of packs?
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Kani
(@Kani25252986) reported
@EAHelp Hey, so I got a real problem for years now. When I made my origin account I used a not existing email and I dont have acces to my origin account. I can only get in with my PSN-Data. So I wanted to ask you to change my origin account or maybe my email. Please help me.
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Tom Bateman
(@TomBate06479177) reported
@EAHelp Hello, I've had a message on my Ultimate Team saying to check the store for my FUT Champs Player Picks (which you encountered a problem with yesterday) however there's nothing showing in the store :/
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ryan bradford
(@mcbradman) reported
@EAHelp So people who waited and received red picks today get shafted as people who got red picks yesterday received another 2 absolute joke terrible customer service turning loyal fans away like flees on shite
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MustaxxIII
(@musta2391) reported
@EAHelp Help the process that some of ur games facing DDos attacks and you don't do nothing.
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Darren
(@DazzaGil) reported
@EAHelp I reckon u should give all those affected by the red card #FIFA21 issue yesterday an additional pick! Only those affected before 09:18. It was an inconvenience having to reach out to EA and keep checking on updates. #customerservice #fifaultimateteam
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rose I I nicki minjaj
(@bouncychuu) reported
@EAHelp @sunflowerheart0 hi ea help can you fix the game i uninstalled because it's a broken mess- console players are in even worse situations. i couldn't even enter build and buy without it crashing. anyways the sims 3 superior
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Chris Renfrow
(@MR_Renfrow) reported
@EAHelp I am having issues with Twitch drops and Amazon Gaming packs. I have yet to receive any and I have received them in the past always. Please help
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Thomas KIlroy
(@Tom_kilroy03) reported
@EAHelp I can’t access the web app transfer market as it says , error occurred try again in a moment but it’s been like this for over 12 hours
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TheNotoriousGBH
(@Gabriel27541745) reported
@EAHelp can you give me the twitch prime pack please, just fix your game
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Jojo
(@Jojok101292) reported
@ilprano @EAHelp Same here bro. Customer Service: Oh sorry we will fix it. Me: When? CS: Ou it can take a while. Thank you for nothing
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tufuuuu
(@tufuuuu) reported
@EAHelp @FcOswaldtwistle So many people get the right reward just now, but why i still didnt got with just a notice of the problem is fixed !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Angry of you
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Not Luigi
(@TopShelfMario) reported
@EAHelp @EAHelp it has been over 24 hours and no picks have been handed out to those who received the incorrect ones. Please explain why this has taken so long to be corrected when the initial issue was fixed within two hours. Ever heard of actually providing customer service?
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Brett Hutcheon
(@almabound9311bh) reported
@EAHelp yeah hi. Your awful customer service has provided me with info that I must cancel a PSN account and purchase a new one (despite it being paid for already) in order to use any ea games in the future. I demand a refund. And I demand to talk to someone who actually responds.
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Cian Gallery
(@CianGallery1) reported
@EAHelp I am so stressed already, I think I’ve tweeted about 7 times and not once has any of your staff replied and try to fix this problem, first of all I didn’t get my champ rewards at all, now I’ve only been given silver one rewards when I placed gold 1. I’ve also private messaged.
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Steven Smith
(@StevenS49447438) reported
@EAHelp 12 hours after the last update from EA and over 25 hours after the problem was "fixed" and I'm still waiting...
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Cian Gallery
(@CianGallery1) reported
@EAHelp @EASPORTSFIFA I’ve tweeted about 6 times now regarding my rewards and I still haven’t had anyone try to fix this, I have received the wrong rewards again. I got gold 1 and have been given 1 pick and silver one packs. Can you please reply and sort this out, it’s ridiculous
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Maverick831
(@Maverick83110) reported
@EAHELP Guess I have to ask a question about how to buy fifa points to get an answer about FUT21. This is the worst customer service...
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CharlieeHarrisonn
(@DropzIlluminate) reported
@EAHelp Ea i opened my pick yesterday at 9am and it was gold and i still haven’t got the red pick yet how can i fix that?
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SilvaWebDesigns
(@SilvaWebDesigns) reported
@EAHelp @EAHelp When will the issue be resolved for my incorrect FUT Champs players (2) ?
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Quentin Battistella
(@QBattistella) reported
@EAHelp Hello, i have a problem on transfer market, when i want to bid on players, there is a error message « error of communication with the fut servor ». I need you fix that @EAHelp
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antonramadhona
(@antonramadhona1) reported
@EAHelp @fener_tayfa12 mine still got issues, why?
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Lars Kelder
(@larsfctwente) reported
@EAHelp Hello, I still didn't received my player pick? Could you fix this?
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ThomThomThomas-
(@ThomThomThomas1) reported
@EAHelp Hi, Little problem, I got the message that he gave me back my red cards (which I had bugged yesterday), and I still had nothing, is this normal? Are there any who have the same problem? Have a good day
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Mimi Touplein
(@MTouplein) reported
@EAHelp 11:35... Still nothing. No matter servers PS4. One problem for one time. First give us Neymar, then go repair server
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Jonny David
(@Jdfowles1990) reported
@EAHelp redeemed red pick early yesterday it was gold, I didn't select a player incase nofix, got home evening, couldn't play without making my pick, chose a gold one my next pic was red as it was post fix, I'm still missing 1 red pick i had 15 wins last week
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Danyaal
(@DanyaalCh) reported
@EAHelp I still haven’t got my red picks so could you please fix it and drop a Neymar in there to compensate thanks
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GulagSpecialist
(@GulagSpecialist) reported
@EAHelp I believe i have found a new issue in/on the FUT part of Fifa 21, where can i go to report it?
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TheNotoriousGBH
(@Gabriel27541745) reported
@EAHelp at this point you're clearly ignoring me, because you're responding to other tweets. It's been 3 days since I claimed my pack and I still haven't recieved it. Can you at least tell menthat you're still trying to fix this problem, because right now it doesn't seem like it.
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Daniel Plaw
(@DanielJPlaw) reported
@EAHelp @EASPORTSFIFA The West Brom sbc is broken. There’s not enough players available on the transfer market to complete it - even when there is, they sell instantly for ridiculously high prices. Please fix this by lowering the required players from West Brom to 5 or 6 - not 11