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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Sign in (48%)
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Online Play (29%)
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Matchmaking (13%)
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Glitches (5%)
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Game Crash (4%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Stockholm |
Sign in | |
 Ludhiāna |
Sign in | |
| Gudivāda |
Sign in | |
 San Antonio |
Online Play | |
 Bari |
Matchmaking | |
 Madrid |
Matchmaking |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Sam W. D.
(@SamMrSandman) reported
@EAHelp @hearmeroohr You guys either need to get rid of the app completely or fix it. The app almost seems to never work now. I can't believe the beta had waaaaay less problems than it has now.
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Dennis Obregon
(@Arch1004angel) reported
@Zirksee What they have to fix is people not getting the 98-99 draft ovr player for watching madden bowl I’ve spoke with @EAHelp on four separate occasions and they making me jump through hoops and still telling me they need more time for something that should of been fixed long time ago
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ცı¢ɧɛŋɛ ɛɱɱąŋųɛι ɛƙų℘ŋʂɛ
(@5RkPVa2ujmPnqIs) reported
@riley08ben @jamiesc19 @EAHelp Go inbox sure_service01 on Instagram he got the best service he is fast and reliable he help me to recover back my hacked account
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Yasin1905
(@Yasin1924763566) reported
@EAHelp @EASPORTSFIFA Hello, i have problems buying fifa points for Fifa 21 Ultimate team ps5. Can you please help me ?
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Randall Emmons
(@DistortionUltra) reported
@EAHelp Hi, I'm having problems with a game. Can you maybe help me? I need to understand why the consoles get a ME:LE release at midnight local time, but PC platforms get it tomorrow. Since there is no LOGICAL reason for this, I assume there is a TECHNICAL explanation. Thanks.
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Daniel
(@Daniel93380295) reported
@bedford_harley @EAHelp Don’t panic, I had same issue but with the help of Hackervirgo on Instagram, I got my issue resolved
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Jason 🏴
(@czrulez85) reported
@EAHelp how do you report players that abandon matches on apex.... Report function on PS4 is broken just takes you to the profile instead
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dodos
(@dodos67454623) reported
@ScorchedCentury @EAHelp My account got banned also I tried contacting the support service but got not respond so I went online and search for a hacker then I got referred to a amazing one via WhatsApp +1 (508) 901‑9382 and I got back my account hit them up via WhatsApp
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Eltomine
(@Eltomine) reported
@EAHelp I need to insist that another avenue of approach be given to me. Something direct. I have attempted to engage with the "Terms of Service" team, who have refused me and told me they are not 'obligated' to tell me anything about the circumstances, despite them being suspicious.
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Silky
(@Silky1916) reported
@EAHelp Have they fixed the footsteps and weapon balance issues?
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GFUT
(@G_FUT01) reported
FIX YOUR ******* COMPANION APP @EAHelp
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treta
(@Treta25) reported
@EAHelp BEEN A WHILE SINCE I CAN´T PLAY FIFA BECAUSE OF THE CONNECTION TO YOUR SERVERS! FIX IT
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CorbTheSnipa
(@CorbTheSnipa) reported
@EAHelp I purchased coins for my Alex legends account and they aren’t on there, this is the 2nd time this has happened in the past month… last time they had to be manually added to my account, why does this keep happening and please fix it.
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LuckySauD
(@SaudBnSh) reported
from
Riyadh, Minţaqat ar Riyāḑ
@EAHelp i have a serious problem please contact me on DM
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dallas cowboys 🧊💎
(@DALLAS_C77) reported
@EAHelp @hearmeroohr Who cares about an app when they don’t care for us the new players where thrown on packs the new guys I want I can’t get unless someone posts him FIX THAT EA
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Jonathan Zelaya
(@zelayaboy03) reported
@seth57286609 @EAHelp @EAHelp I’m having the same problem
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GOATFather of Waldorf
(@TheFosterII) reported
@EAHelp @No_BergerFF Mine not working either
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MissingKeys
(@MissingFurKeys) reported
@EAHelp I want to buy Mass Effect Legendary edition however a friend of mine wants to see what it's like. Does the PS4 version of the game have any blocked scenes when using the insystem streaming service.
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Shane
(@itisashane) reported
@EAHelp Mass effect legendary edition is crashing on Series x when loading up with any connected accessories. Only fix is to wait until the game is fully loaded before I connect my headset
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Benny
(@B3nny_T_) reported
@EAHelp Getting issues with ME Legendary Edition. Keeps dropping out of game when running it in 4k. If I disable 4k/hdr on my xbox series x I can play it with no issues
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ცı¢ɧɛŋɛ ɛɱɱąŋųɛι ɛƙų℘ŋʂɛ
(@5RkPVa2ujmPnqIs) reported
@XLxMULLIGANx9X @EAHelp Go inbox sure_service01 on Instagram he got the best service he is fast and reliable he help me to recover back my hacked account
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Matt B
(@_MattB2000) reported
@EAHelp @EASPORTS_MUT I’m having problems with the servers today I can’t log in on MUT on my PS4 and even at madden companion app to look at the auction house keeps saying can’t process your request at this time. Please try again later.
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yo?
(@funnyyellowdog) reported
@EAHelp It seems to only happen in 2-6 game bursts every now and then and I don’t understand why. It’s probably an issue with SBMM on EU servers. I’m having the issue on Xbox; thanks!
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Emil S
(@EmilRheim) reported
@EAHelp Well your update didn't fix nothing!
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Alan burkett
(@Alanburkett9) reported
@EAHelp AS BLOODY NORMAL WITH YOU LOT REWARD ADS NOT WORKING HOW PATHETIC YOUR FIFA MOBILE GAME IS PLAYING THE GAME IS JUST LIKE PULLING TEETH CRAP
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John
(@JonnyBoy1984) reported
@EAHelp so Mass Effect Legendary Edition crashes on Xbox when I launch it as soon as I press start while I use my wireless headset. This is very frustrating as I only have a wireless headset. Is their a fix for this?
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K1nkii
(@k1nkii) reported
@EAHelp Fifa issue also fixed? Oh wait.... Since 5 years
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David grimm
(@Drgrimm0101) reported
@EAHelp @pqaf1 so you guys have server maintinence for we'll just say 6 hours? for the first time all year for a game mode that has been broken all year and then choose to delay content which is almost completely different from what the maintinence is doing to fix? Bullshit, I'm done with this.
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plackeinstein
(@plackeinstein68) reported
@EAFIFAMOBILE @LaLiga @EAHelp i didn't accept energy reward from watching ads in TOTS. Please fix.
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Jon
(@TITAN74205) reported
@EAHelp Battlefield V on PS5 keeps disconnecting me in the middle of a round, can't play at all now. Worked fine for the last 3 days with 0 issues but in the last 2 hours I've been disconnected 4/4 games. No changes made by me. 452mbps DL 20.52mbps UL via Ethernet.