EA Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Online Play (40%)
• Sign in (34%)
• Glitches (13%)
• Matchmaking (5%)
• Game Crash (5%)
• Hacking / Cheating (3%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Lille	Hacking / Cheating	5 days ago
Bristol	Online Play	6 days ago
Cayenne	Game Crash	8 days ago
Arras	Online Play	8 days ago
Cergy	Glitches	9 days ago
Manchester	Sign in	11 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  cslmae (@Babsy_T) reported 3 minutes ago

  @EAHelp Hi I brought some lp on the Sims Freeplay and it says there's been error in my wifi connection but the my money's already been deducted in my wallet. But the ko and social life is still zero. What do you think is the problem? My money is already gone, but what I bought is nothere

• 
  Fuduli (@Fuduli10) reported 8 minutes ago

  @EAHelp My account is blocked for over a week due to a stuck Evolution item in unassigned. I cannot access packs or use purchased FC Points. Support confirmed but no fix yet. This needs urgent manual intervention.

• 
  Faruk Ahlat (@FarukAhlat3) reported 9 minutes ago

  Third denial for Case #243232532 despite providing technical proof of session conflict (Xiaomi/PS5). Why is @EAHelp ignoring login timestamps and IP logs? This is a false positive ban due to your own system's error. I need a real person to review this! #EAFC26 #UnfairBan

• 
  Brett Webster (@BDubs__94) reported 11 minutes ago

  @EASPORTS_MUT @EAHelp I haven’t gotten my makerights and I logged in everyday the whole time this server issue has been going on

• 
  Ross Milligan (@Ross_Milligan) reported 12 minutes ago

  @EAHelp Service is completely useless anyway, off you ****

• 
  plippyflippy (@plippyflipbqsc) reported 12 minutes ago

  @EAHelp @EASPORTSFC please fix your game on ps5 me and other users are having issues when trying to do sbcs squad changes objectives packs you name it on the menu and your game just freezes with that silly triangle thing just loading causing me to restart my game 15-30 times aday

• 
  Krzysztof Sitarz (@Krzysztof13073) reported 16 minutes ago

  @EAHelp hello ea, what the hell is happening to servers on FC26 my ping jumps to over 1100 and stays like this for long time , last week not even one stable game, i live in uk and can easly say i am not the only one having this issues

• 
  before i slip,, ima slide♟️📜 (@Rocinantemoons) reported 17 minutes ago

  @CYN4PT1C @EAHelp @Battlefield 4 months now and still no fix

• 
  Wolfgang Prüger (@WolfiPr) reported 18 minutes ago

  @EASFCDirect @EAHelp @EASPORTSFC If you clowns would play your own game, fc 26 wouldn't be so ***. The AI defenders and keepers in SB on semi pro are so OP, it's stupid. Objectives like scoring from outside are impossible. Also for days I have insane speed up lag in online modes.

• 
  ᕦ(ò_óˇ)ᕤ (@AlanAlanscard) reported 20 minutes ago

  @EAHelp FIX THE MADDEN SERVERS

• 
  Rob Jones (@SonicSoupRob) reported 21 minutes ago

  @EAHelp Please fix your disconnection glitch. It happens in all first play attempts. The issue is when u need to fulfil limited game objectives, it counts against u as games played but not for the requirements, so I forfeit qualification due to no fault or action of my own.

• 
  Wolfgang Prüger (@WolfiPr) reported 27 minutes ago

  @EAHelp @EASPORTSFC @EASFCDirect Instead of releasing a new promo team every week, fix your game, you ******* lazy idiots. I'm in ***. 5 on my PC account and almost every opponent is between rank 3 and rank 1. The rivals matchmaking is so ******* broken, it's not funny anymore.

• 
  ReDragon93 (@ReDragon24) reported 30 minutes ago

  It’s crazy that the community keeps finding solutions to issues that official support can’t solve... @EASFCDirect @EASPORTSFC @EAHelp Still grateful to everyone who tried helping. At least if someone else gets stuck with this weird Clubs issue, now there’s a possible fix.

• 
  Wayne Dannatt (@wadannatt) reported 31 minutes ago

  @EA @EASPORTS @EAHelp it's not a good look when you're allowing cheaters to do what they like in #EASPORTSPGATOUR This weeks Online Tournament at Augusta National shows who's cheating and who isn't Scores of -23, -22, -21, & -20 are impossible because of how broken putting is!

• 
  matt olpin (@MattOlpin) reported 34 minutes ago

  @EAHelp, I need help logging into clubs in EA FC 26. I haven't been able to log in to Pro Clubs for days now. I can switch accounts or use the older Xbox One console version, and it works fine. I can't play with anyone on my main account on the Xbox Series S version. It allows me to play all other game modes. Can someone please help me resolve this issue?

• 
  KingScorpius (@KingScorpius_) reported 35 minutes ago

  EA Help is failing. Too many people are getting false bans and only receiving automated responses instead of real investigations. Players deserve exact reasons and human reviews—not AI replies. Legit players shouldn’t be ignored. EA needs to fix this. #Respawn #EAHelp #FalseBan

• 
  IRGC NEWS ™ (@IRANGUARDCORPSE) reported 35 minutes ago

  @ImChambel @JamesNFFC1984 @EAHelp I logged in but problem is finding a game ffs

• 
  Ultra (@UltraC5ttv) reported 37 minutes ago

  @EAHelp Can u please fix maddens crashing issue. its unplayable on pc since season 8 launched

• 
  fevzi can yıldırım (@yldrmfevzican) reported 37 minutes ago

  I've been experiencing connection issues in EA FC 26's Ultimate Team game mode for about two days now, and all the solutions I've tried have failed. I need help. @EAHelp

• 
  LiamGM ⚫️⚪️⚫️⚪️ (@LiamGM90) reported 38 minutes ago

  @EAHelp @EASPORTSFC @EASFCDirect Slow ******* servers On #FC26 Seriously get this problem SORTED BY 9pm tonight cause I want to my SQBs later thank U !!!!

• 
  Nishant rathi (@nishantrathi82) reported 38 minutes ago

  @EASPORTSFC @EASFCDirect @EAHelp Alert don't play this game it's a scam and completely broken. Last playable player I packed was during thanks giving, as I don't pay any money to EA they don't give anything to me. Don't buy fc27, don't fall for fake claims by influencers. Completely bycot

• 
  Nasir foster (@only1_nas1) reported 40 minutes ago

  @EAHelp I can't play superstar mode it's glitched and I don't know how to fix it

• 
  Davidjrivera21@aol.com (@davidjrivera21) reported 46 minutes ago

  @EAHelp …. We have a franchise season going and we notice teams are shaded with no user icons and are unavailable for new users select them. What is the issue and how can it be fixed?

• 
  Wagner Bustamante (@1bustamanteof) reported 46 minutes ago

  I’m reaching out as a last resort. For about two years, I’ve been stuck in an 'Expired Credential Loop' with my @EAHelp account linked to Xbox. I’ve tried every possible fix: password resets, VPNs, and clearing cache.

• 
  النمله اليمنيه🇾🇪(اسمي نواف) (@MR_ANT1) reported 47 minutes ago

  @EAHelp @EASPORTS two times yesterday and now my opponent disconnected and i get a disconnected message and i lose the game and my progress two times my streak of winning is lost cuz of this problem and i can't get in touch with a support agent i need HELP

• 
  Ziad Zaker (@ziadzaker) reported 50 minutes ago

  @EAHelp Need help with Case #242000397 (lost rewards/server error). Two agents (Gaurav and Shanti C) have now disconnected active support chats when I requested manager escalation. Was told managers aren't available despite your website saying escalation is an option.

• 
  zenkaiftw (@fwwkenkaiii) reported 51 minutes ago

  @EAHelp Are y’all gonna fix clubs on pc with the cross play being broken and not being able to play? or nah

• 
  Corneliu Serediuc (@cserediuc) reported 53 minutes ago

  @StefanCodrea2 @EAHelp @EAHelpOfficial_ Had same issue, KOCHTECH01 on TELEGRAM sorted it.

• 
  🍥小仙女吃桃王 (@FZTDW_T) reported 54 minutes ago

  @EAHelp My EA account is broken. Every time I restart my PC or close the EA app, it forces me to reset my password. It also automatically unlinks my Steam account. I cannot use your website (Error 404/500). Please DM me.

• 
  Yusuf Acay (@yusufjr2727) reported 56 minutes ago

  Please fix this problem. Every time I want to play, I can't access the game. Stop updating the content; you're reducing the number of users. I've been trying to connect to the game for 5 hours and haven't been able to connect even once. Remove this problem from Türkiye. @EAHelp