EA Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Sign in (41%)
• Online Play (34%)
• Glitches (10%)
• Matchmaking (8%)
• Game Crash (5%)
• Hacking / Cheating (2%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Saint-Omer	Online Play	2 days ago
Toulouse	Sign in	3 days ago
Sydney	Online Play	4 days ago
Paris	Glitches	6 days ago
Paris	Online Play	6 days ago
Sydney	Sign in	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Window_Licker (@MUT_slut) reported 1 minute ago

  @EASPORTS_MUT @EASPORTS @EAHelp just put out some kinda communication. How hard is it. The lack of acknowledgement on an already broken highly anticipated promotion is just bad business.

• 
  Wagner Bustamante (@1bustamanteof) reported 5 minutes ago

  I’m reaching out as a last resort. For about two years, I’ve been stuck in an 'Expired Credential Loop' with my @EAHelp account linked to Xbox. I’ve tried every possible fix: password resets, VPNs, and clearing cache.

• 
  Comsak Bhumiputra (@Comsak) reported 9 minutes ago from Rayong, Rayong

  @EAHelp My extra token cannot exchange with my player that means it is limited player. Exactly, I have more the player to change the extra token. Please fix it to now.

• 
  ᕦ(ò_óˇ)ᕤ (@AlanAlanscard) reported 10 minutes ago

  @EAHelp FIX THE MADDEN SERVERS

• 
  INDIAN SPECTATOR (@subs_by_chance) reported 12 minutes ago

  @EASFCMOBILE @EAHelp yesterday morning Sunday many users got 200 tokens as freebies they have approximately 2x117,2×116 cards.user like me never get 200 to-kens free it's unfair to play you giving some users 200 token as glitch and others nothing.We need 200 token compensation

• 
  Daniel (@DanielK_29) reported 17 minutes ago

  @EAHelp Fix the damn Battlefield loadout screens

• 
  IRGC NEWS ™ (@IRANGUARDCORPSE) reported 21 minutes ago

  @ImChambel @JamesNFFC1984 @EAHelp I logged in but problem is finding a game ffs

• 
  y_oeda_k (@mryudhan) reported 25 minutes ago

  @Zihan49122 my extra time token's exchange didn't shown any players in it. i have so much players that i want to exchange. is there anybody have the same issue as me? @EASFCMOBILE @EAHelp

• 
  リアム (@liam48756076) reported 27 minutes ago

  The cpu draft even on madden 26 is lagging and running slow on pc it has been like this since the visa draft I never got to ever play the event once because it’s unplayable, please fix @EAHelp @EAMaddenNFL

• 
  Shawn ****** (@ShawnSanger1575) reported 28 minutes ago

  @EAHelp there is a lot of lagging in the H2H Match system as if I play with higher ovr or even play H2H with extremely good network it still lags a lot

• 
  Bruno Godinho (@FlaNacao2019) reported 29 minutes ago

  @EAHelp @easportsfcbr/ Severe Input Delay & Lag After Title Update 1.5.3 (07/04/26) - PC Since the Title Update 1.5.3 released yesterday (April 7th), the game has become almost unplayable online for many PC players. Problem: Heavy input delay (3-10+ seconds) Slow motion gameplay

• 
  jon ward (@bigjon_25) reported 32 minutes ago

  @EAHelp playing squad battles and winning, game decides to bug out and disconnect from the server resulting in me losing squad battle game how does that work out? Also completed an objective yet now it’s not what bullshit!!

• 
  Callam Bennett (@_callambennett) reported 32 minutes ago

  @elif__cemil @EAHelp It’s more the fact EA are refusing to do bits on their end despite a formal email request from Microsoft. I don’t know how to resolve this issue without EA doing their part

• 
  arthur pierce (@artmanp46) reported 32 minutes ago

  @EAHelp Fix the damn game. Its unplayable

• 
  B-L-M, Free Palestine, Anthony is a bully (@advancedstats23) reported 34 minutes ago

  Do you guys plan to fix ea servers within the next year @EAHelp

• 
  phil beep/bop/boop⬛🟧 (@CrowdAssassin) reported 35 minutes ago

  @EA @EAHelp you need to fix dead space 2, it will not start on my pc, I get the audio but all my monitor says is "resolution not supported". I had the for a while with 2008 dead space but it seems to have fixed itself, it did start in a weird revolution but could fix in settings

• 
  ⱮìçհąҽӀ φҽʂąҟ (@rieper47) reported 38 minutes ago from Gatton, Queensland

  @EAHelp My Sim keeps coming up with an error about missing packs, but when I put the Sim in, the pack is there. Fix this.

• 
  Brian Hauck (@bulldog9476) reported 38 minutes ago

  Has anyone else been experiencing constant lag and getting repeatedly booted from the servers since the last Madden update or is it just me? @EASPORTS_MUT @EAHelp

• 
  Vanila (@Vanilagaming17) reported 40 minutes ago

  @SimCityBuildIt COWARDICE at its finest @EA @EAHelp. 🚫 You blocked BOTH of my accounts for exposing the Services 2.0 scam. You fix trains but SILENCE veterans who spent years designing cities. If the update is so 'good', why are you AFRAID of the truth? STOP THE CENSORSHIP.

• 
  The Fridge (@unjustfridge) reported 41 minutes ago

  @EAHelp @PlayApex I’m having issues with my game crashing everyday at least once. Doesn’t happen in other games for me. Can you dm me and try to help?

• 
  taliskhanov42 (@taliskhanov) reported 43 minutes ago

  @EAHelp My last resort is asking you for help. I would really appreciate your assistance and hope you can help me with my problem soon.

• 
  Alex Harvey (@tweetrimmer) reported 47 minutes ago

  @EASPORTSFC @EAHelp Unable to access Ultimate Team on console for 48+ hours. Other modes + web app work. Support closed case without fix. Evo expired due to this. Need this escalated.

• 
  Wagner Bustamante (@1bustamanteof) reported 47 minutes ago

  I’ve tried every possible fix: password resets, VPNs, and clearing cache. I’ve opened multiple tickets and even tried local consumer complaint sites, but no luck. @EAHelp

• 
  Irene (@babe84_irene) reported 49 minutes ago

  I tried your chatbot today and dident not get the help I needed @EAHelp Only thing that bot could say was : Hi! 🙋 Let’s get this fixed. Tell us about the issue you're having and we’ll help you get back in the game.

• 
  Sultan (@suli435265) reported 49 minutes ago

  @Manta_Made @EAHelp Heads up, Miles_techz1 can resolve this issue.

• 
  Mino Gaming (@Minarchick42) reported 49 minutes ago

  @EAHelp @Battlefield @EAPlaytesting I got the link to join BF Labs but the Playtesting site is down and won't open the sign in page. I only have another day to sign in PLEASE HELP!!!

• 
  ⚜504Stretch⚜ (@stretch504) reported 51 minutes ago

  @EASPORTS_MUT @EAHelp Is there a known issue w/ Squads games not loading?

• 
  Devi Singh (@GodblessRAS) reported 54 minutes ago

  @EASPORTSFC @EASPORTS @EAHelp 2.This has happened multiple times in a row, and as a result, I have unfairly lost my attempts/rewards without even getting into gameplay. This appears to be a server-side issue affecting live events, not my connection. I expect a fair resolution

• 
  Ross Milligan (@Ross_Milligan) reported 58 minutes ago

  @EAHelp Service is completely useless anyway, off you ****

• 
  Miazga (@helmanzzMiazga) reported 59 minutes ago

  @EASFCDirect Yeah, issues with connecting. Issues with connecting with real humans at @EAHelp. Accounts are kept being banned for coin distribution even tho no one sells/buys coins. The issue has been going for so long now it's amazing how incopetent your ToS team is. I've been banned for over 3months now on few seperate accounts, and unbanned multiple times only to be banned again the next day EVEN WITHOUT ANY ACTIVITY ON THE ACCOUNTS.