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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Problems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Online Play (45%)
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Sign in (43%)
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Matchmaking (6%)
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Game Crash (6%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Online Play | ||
| Matchmaking | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Kase Crutcher
(@CrutcherKase) reported
@EAHelp i cant seem to login to my account, nor is it giving me the reset emails. not sure what the problem is unless you guys are somehow down? and the emailing system is not working. any help on that?
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louis miguelrosendal
(@louispogi29) reported
@realsadewater @EAHelp I urge you to hit up allenfixx on Instagram he can take care of this issue asap support won't give you any good replies tho.
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mason vorhez
(@JasonSc19192383) reported
@EAHelp @Respawn but I mean that's just you all right rather recolor skins skins that you've already sold to us and sell it back to us and spend your time and effort and resources on that instead of fixing issues this game has had since beta probably alpha
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mason vorhez
(@JasonSc19192383) reported
@EA @Respawn @EAHelp fix your game did we ever ask for a campaign game? no we didn't so why the f*** are you giving it to us instead of fixing the game we have played of yours for four f****** years without what seems to be any developer influence at all there's like four things
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Alan Lumsden
(@AlanLumsden67) reported
@EAHelp the latest world cup moment Argentina v Australia is broken, I've scored multiple finesse goals with an Argentine player and it isn't acknowledging that I've completed it, these moments seem to be broken on release every time very disappointing
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Vaxx
(@VaxxAttacks) reported
@EAHelp The only fix I found was to completely restart my PC. It doesn’t show up as running in task manager either
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mason vorhez
(@JasonSc19192383) reported
S******* on the people at the bottom who are the ones that got you to where you are at the top biting the hands that feed you y'all are f****** brain dead it's not a very good business model and it's going to bite back eventually trust me fix the game @EA @EAHelp @Respawn
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Russo
(@Kvng_Russo) reported
@Malachi2092 @EAHelp If @EAHelp doesn't help, maybe you can try IRVING_TECH on Instagram, I had similar issue but he helped Fixed mine
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MI_6
(@_lleek) reported
@tomektmk @EAHelp @yusufuluc0 No update... Just a Bug issue
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Johnson
(@Johnson78257) reported
@JuiceGee23 @EAHelp Account been disabled is usually as a result of violating terms and conditions but if you think you’ve not broken any rule and was banned by mistake, send an inbox to NOX_CYBERWAREon Instagram for quick review and assistance.
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loryn cane
(@LorynCane) reported
@fledhmman @EAHelp Account been disabled is usually as a result of violating terms and conditions but if you think you’ve not broken any rule and was banned by mistake, send an inbox to #NOX_CYBERWARE on Instagram for quick review and assistance.
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(_ _|||)
(@Echinoides) reported
@EAHelp Hi, I can't play my FIFA23 since pre-launch, it freezes on the logo screen, then you say you're working on it, but days go by and still no fix, can you give me more information because you say nothing about it, and u don't even answer on the forum
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fp'
(@fp46085067) reported
@EA @EAHelp @PlayApex I'm a switch player. Please fix the bug that PS4 players are entering the switch server. How long are you going to keep this bug going?
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Amarley Ewers
(@AmarleyEwers) reported
I just started MUT this year on PS5 and I’m having some issues. I can’t get past the Starter mission where it says Reinforce your Squad. I’m also unable to receive any XP for all the solos I’ve done. I’ve done quite a few and I’m still a level 1. @EAHelp @EASPORTS_MUT @Zirksee
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Sphinxi 🃏 Leopard VTuber! 🚔
(@SecretSphinxi) reported
@EAHelp I change my PFP in the customer portal (the link it sends you to when you click to edit it in the EA APP) but it will not update in the app itself. It’s been over a week and it just won’t update from my old PFP from like 2018. Is there any way to fix it?
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Jeremy Perez
(@Mrbungholio_) reported
@EAHelp my madden 23 will have many errors before I can play the game and get me into mut. I have to spam a until It eventually works
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Squinty
(@th3squ1nty) reported
@Respawn @PlayApex @EAHelp my game keeps having this problem please reply for me to elaborate thank you
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Abe🐬
(@almightyabe_) reported
@DannyyyVa @EAHelp I have the same problem bro my players don’t move at all
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ferdians
(@ferdiansyahmn) reported
@EAHelp @Mohameed_S23 same here i was play fut 23 on ps4, my connection is good at 44mbps but everytime i was play some match it's always lost connection to the ea servers like no reason, please fix it
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StrongIndividual
(@xrxss1) reported
@EAHelp Lost my pred 2 times because you guys cant purge and can never do you job right, the only game that does shity on os5 and dont even have 120 fps, go do other thing, replying on twitter wont fix ****, tired of being nice.
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mason vorhez
(@JasonSc19192383) reported
We are literally in the most literal sense only asking you to do your f****** jobs what your job is by definition do your f****** jobs and fix the f****** game it's not that hard of a concept @EA @EAHelp @Respawn
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Pinky Da ****
(@MXREZ716) reported
@Respawn @EAHelp Fix Apex. Your last update has been making this game literally unplayable. Can’t load into a make without blue screening or my system freezing from your game.
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C.M.Nak
(@Nakironhands) reported
@AllHaleMichael @EAHelp @RedPLTGaming There was a glitch? That’s their problem. Lol
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• 𝘗𝘶𝘱𝘱𝘺 𝘉𝘳𝘦𝘢𝘥 •
(@_puppybread_) reported
@EAHelp I haven't been able to get my EA launcher to work at all I've tried uninstalling and reinstalling even went into my service settings to try and fix the issue like instructed in the forums I can't get EA or Sims 4 to open at all and I've tried out a few options please help
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Vladislav Gargun
(@GargunVladislav) reported
@EAHelp (nba live mobile) when I go on anything to do with my legacy lineup my game says source download error. I don't know what to do. I cleared cache and reinstalled but it's still not working.
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Connor 🇦🇺🏴
(@crh_6) reported
@EAHelp my thrusmaster tx isn't working in nfs unbound on ea play and I can't find a fix can you please help
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Leaf 🍁💨
(@just_Vicki_) reported
@EAHelp @BullockNikolas Have you been able to fix this?
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Amarley Ewers
(@AmarleyEwers) reported
I just started MUT this year on PS5 and I’m having some issues. I can’t get past the Starter mission where it says Reinforce your Squad. I’m also unable to receive any XP for all the solos I’ve done. I’ve done quite a few and I’m still a level 1. @EASPORTS_MUT @EAHelp @Zirksee
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Russo
(@Kvng_Russo) reported
@Figzy_732 @EAHelp If @EAHelp doesn't help, maybe you can try IRVING_TECH on Instagram, I had similar issue but he helped Fixed mine
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mason vorhez
(@JasonSc19192383) reported
What gave you the idea to make a campaign to Apex when we've never asked for it never wanted it and the game that y'all are abandoning resources to put into is still extremely and utterly broken on a fundamental foundation level but yeah let's make a campaign @EA @EAHelp @Respawn