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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Sign in (41%)
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Online Play (37%)
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Glitches (12%)
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Game Crash (7%)
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Matchmaking (3%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Online Play | |
 Athens |
Matchmaking | |
 Perth |
Online Play | |
| Perth |
Sign in | |
| Brisbane |
Sign in | |
| Chesterland |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Sun Goddess #BLMALWAYS
(@Snooopid) reported
@EAHelp I'm trying all the options now but it's not working.
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Brian wessell
(@brian_wessell) reported
@MaddenNFLDirect @EAMaddenNFL Competitive mode is a strait up joke with all these dc’s @EAHelp please fix madden good god this is so sad!!!!!
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Justin Mckee
(@Keeplays84) reported
@EAHelp can I get help with my twitch drops not working. And also my prime gaming is connected to wrong acct
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Franco سروش Sánchez
(@FrancoS4nchez) reported
@EAHelp I don’t think I require troubleshooting as i’m pretty sure I know how to do stuff like that. The problem is the game. Sick and tired of EA ripping people off. No longer will I be purchasing any game from EA!
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Freddy
(@Thats_So_Freddy) reported
@EAHelp There’s a problem with The Simpsons Tapped Out Black Friday event where the doughnuts people buy don’t show on the event and we don’t get the rewards, they told me they’re working on it, so i was hoping you could post something once they find a solution, Thanks!
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sadiqasyraf
(@sadiqasyraf) reported
Fix your server please @EASPORTSFIFA @EAHelp !
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Talero Sonante
(@TaleroSonante) reported
@EAHelp When will you fix The Sims 4?
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Paul (Unsynq)
(@unsynq) reported
@EAHelp I have a question about FIFA 21. I want to play co-op with my mate but every time he joins me and I go to search for a game we keep getting an error message. I can join him and play perfectly fine with his team but he can't play with mine.. Any suggestions?
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Lukas1899
(@LukasFischelma3) reported
@EAHelp @maurofgimenez Can you help me I have a problem with my account
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Yoko153
(@Yokochin153) reported
@EAHelp @eajapan Last week I started Apex Legends and got an error. The game said "The client's game account is suspended, banned." However, I haven't cheated or hacked, so I have no reason to be banned. Please explain the reason for ban. I will ask you to cancel the wrong ban.
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Skinny Dunkster
(@omidmajidyeh) reported
@EAHelp i know there probably isn’t anything doable to help but i listed my messi for minimum because of my broken stick on my controller, is there anything that you guys can do to help?
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Flex 5 Out
(@Flex5Out) reported
@EASPORTSFIFA @EAHelp @EAFIFADirect Do you have any plans at all to fix the switch to keeper controller issue on PS4?
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Mike Zed
(@MZ13mc) reported
@EAHelp I am afraid the issue still persists, I appreciate the follow up but the options in visuals is still greyed out
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Syd 🖤
(@SydneeTalks) reported
@EAHelp I’m sorry but I uninstalled the game on origin and not willing to wait for it to download again. I shouldn’t have to download a whole game again just for an issue
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Adam Whiteside
(@AdamWhiteside5) reported
@EAHelp is there any reason I disconnect from Squad Battles on @EASPORTSFIFA so much? Never have issues in Rivals, Weekend League or Friendlies but seems to happen every other game on Squad Battles.
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Lukas1899
(@LukasFischelma3) reported
@EAHelp Sorry but it doesn´t work. It think it must be a software error. Is there an option that you check my account?
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niteshprataps
(@niteshpratap) reported
@EAFIFAMOBILE What is wrong with the h2h gameplay... Especially in indian servers.. too much lag in gameplay... Plus there are so many Noobs around playing only automode... Quite irritating to play h2h... Feel like quiting this game..@EAFIFAMOBILE @EAHelp
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Matt Trax
(@MattTrax119) reported
@EAHelp Hy i have a problem with Ea Support on the 9th i reproted that my Apex account was banned for no reason and I still didnt get a answer from Ea Support , It just sayes that my case in "In Progress" ???
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🌪Logan
(@Canerrrr_) reported
@EASPORTS_MUT @EAHelp I haven’t gotten any twitch drops the last two weeks and attended about majority of the twitch madden morning streams. What’s the problem
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Ollie Merrick
(@MerrickOllie) reported
@EAHelp hello , I have a problem where I accidentally bought fifa points for fifa 20 instead of fifa 21 , is there any way I can transfer my 500 points or get a refund , thanks
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Triton™
(@Vedansh_01) reported
@ShreyP21 @EAFIFAMOBILE @EAHelp I had the same issue for 2 days just before this event dropped and then I couldn't enter League matchups, League tournaments,Division Rivals, Feast chapter anything for a week ! They just fixed it for me today , I did nothing other than playing skill games in the event !! ShitEA
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Nick Marmolejo
(@NicktheQuick92) reported
@EAHelp lots of players in the community including myself are having issues accessing FUT. the message we get says “Sorry there has been an error connecting to FUT, you will be retuned to the FIFA menus now.” Can someone reach out in order to resolve please.
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DjZachyZach2
(@DjZachyZach2) reported
@EAHelp Well my issue no longer matters bc i have been suspended from playing any of the ea games that i have purchased until next monday
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Franco سروش Sánchez
(@FrancoS4nchez) reported
@EAHelp Noooo! Not just the main menu; The game itself is terrible and full of bugs and issues. Every year you are releasing a game that is exactly like the previous one, add some small changes and you think you can rip people off with the price tags you put on the game? I’ve had enough
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Jack Connor
(@Jackconnor93) reported
@EAHelp was on chat to 3 different people from the support team on Sunday, none could fix my issue, now my case says "unfixable". Paid £90+ eight weeks ago for Fifa, now I can't do any co-op or play against any mates and EA Support aren't helping at all, any ideas?
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texmex5150
(@SicariXx) reported
@EAHelp I have not been able to receive twitch packs from madden? There’s suppose to be a fix on resetting the account?
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Tobi
(@xBig_T6) reported
@EAHelp tbh I’ve never ever had competent or helpful ea customer service till today someone named Davy is an absolute legend at ea help best support employee ever
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Brian wessell
(@brian_wessell) reported
@EAHelp @Treyontheradio Fix the dc issue first
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ᶠᵉˡⁱˣ ᶠᵉˡⁱᶜⁱˢ
(@Aazm1r) reported
@SydneeTalks @EAHelp same issue with apex on steam. The apex coins store is unavailable..
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Brian Hauck
(@Bulldog9476) reported
@EASPORTS_MUT @EAHelp @MaddenNFLDirect Is anyone else having issues with not getting XP or not having the XP show up after completing challenges?