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EA Games status: server issues and outage reports

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Full Outage Map

Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

  • 40% Online Play (40%)
  • 34% Sign in (34%)
  • 13% Glitches (13%)
  • 5% Matchmaking (5%)
  • 5% Game Crash (5%)
  • 3% Hacking / Cheating (3%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

CityProblem TypeReport Time
Lille Hacking / Cheating 4 days ago
Bristol Online Play 5 days ago
Cayenne Game Crash 7 days ago
Arras Online Play 7 days ago
Cergy Glitches 8 days ago
Manchester Sign in 9 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • GeneSimpson75
    Carl Simpson (@GeneSimpson75) reported

    @DrSteinmanTTV @EAHelp Look at the products.... cash grab, crash slab, screw the gamers, they're a greedy bunch anymore... They look at our reports & complaints as us, just wanting to steal from them. They constantly treat me like I'm trying to get over on them, I've about had enough of it... #retire

  • goat25266
    Khalid Ali (@goat25266) reported

    Dear EA, If you want more people to play your game, you need to fix your servers. The main issue is that the servers are not being upgraded @EASFCDirect @EASPORTSFC @EAHelp

  • ShawnSanger1575
    Shawn ****** (@ShawnSanger1575) reported

    @EAHelp there is a lot of lagging in the H2H Match system as if I play with higher ovr or even play H2H with extremely good network it still lags a lot

  • yldrmfevzican
    fevzi can yıldırım (@yldrmfevzican) reported

    I've been experiencing connection issues in EA FC 26's Ultimate Team game mode for about two days now, and all the solutions I've tried have failed. I need help. @EAHelp

  • Comsak
    Comsak Bhumiputra (@Comsak) reported from Rayong, Rayong

    @EAHelp My extra token cannot exchange with my player that means it is limited player. Exactly, I have more the player to change the extra token. Please fix it to now.

  • ReDragon24
    ReDragon93 (@ReDragon24) reported

    UPDATE: After days of troubleshooting, support tickets and useless answers, the problem is finally fixed. And no, the solution did NOT come from EA Support. @EASFCDirect @EASPORTSFC @EAHelp

  • AlanAlanscard
    ᕦ(ò_óˇ)ᕤ (@AlanAlanscard) reported

    @EAHelp FIX YOUR MADDEN SERVERS

  • aretyy__
    АКИРА 𖤓 (@aretyy__) reported

    @EAHelp Hello, im having a error on battlefield 2042 that you can't start a match and it's giving a " matchmaking failed " and it starts happening on the past week and I've seen a great amount of people talking about it on the " EA forum ".

  • helmanzzMiazga
    Miazga (@helmanzzMiazga) reported

    @EASFCDirect Yeah, issues with connecting. Issues with connecting with real humans at @EAHelp. Accounts are kept being banned for coin distribution even tho no one sells/buys coins. The issue has been going for so long now it's amazing how incopetent your ToS team is. I've been banned for over 3months now on few seperate accounts, and unbanned multiple times only to be banned again the next day EVEN WITHOUT ANY ACTIVITY ON THE ACCOUNTS.

  • McginnesSeth
    Seth McGinnes (@McginnesSeth) reported

    @EAHelp Fix your dog💩 servers!

  • mryudhan
    y_oeda_k (@mryudhan) reported

    @Zihan49122 my extra time token's exchange didn't shown any players in it. i have so much players that i want to exchange. is there anybody have the same issue as me? @EASFCMOBILE @EAHelp

  • FarukAhlat3
    Faruk Ahlat (@FarukAhlat3) reported

    Third denial for Case #243232532 despite providing technical proof of session conflict (Xiaomi/PS5). Why is @EAHelp ignoring login timestamps and IP logs? This is a false positive ban due to your own system's error. I need a real person to review this! #EAFC26 #UnfairBan

  • wadannatt
    Wayne Dannatt (@wadannatt) reported

    @EA @EASPORTS @EAHelp it's not a good look when you're allowing cheaters to do what they like in #EASPORTSPGATOUR This weeks Online Tournament at Augusta National shows who's cheating and who isn't Scores of -23, -22, -21, & -20 are impossible because of how broken putting is!

  • rieper47
    ⱮìçհąҽӀ φҽʂąҟ (@rieper47) reported from Gatton, Queensland

    @EAHelp the Sims 4 Acting Career needs to be fixed. Everytjing breaks in it and I'm tired of not getting Gold because a NPC refuses to DO THEIR JOB. FIX THIS NOW

  • wajeh_7
    wajeh_7 (@wajeh_7) reported

    @EAHelp After the update, a problem appeared in the club mode: the game keeps crashing, and I can't control my players! The names change, and my players become robotic! What's the solution?!

  • Richard71873905
    Richard (@Richard71873905) reported

    @EAHelp My game constantly says Our servers cannot process your request at this time. Please try again later. It's been doing it for days now. Restarted it same thing. Everything on my side is good. Its ea's problem. Please help thank you

  • AyushmanBoss12
    BeastAyushPlayzz (@AyushmanBoss12) reported

    @EASFCMOBILE @EASFCMobile @EAHelp Many players didn't receive the 200 Draft Vouchers after completing the Heroism Chapter due to a glitch. Others got extra rewards, so it's unfair. Please check and provide compensation to affected players. #FCMobile #FixTheGlitch

  • slo0nby
    (@slo0nby) reported

    @EAHelp Hi, I’m experiencing high ping (98ms) in FC26 Champions. My internet is 546Mbps and I tested on both home network and 5G hotspot with same result. The issue started recently, ping was 30ms before. Please investigate Middle East servers.”

  • Tulky178512
    Tulky (@Tulky178512) reported

    @SilkOCE @EA_DICE and @EAHelp need to issue fking refunds for people who want it theving lying pricks is what they are !!

  • yusufjr2727
    Yusuf Acay (@yusufjr2727) reported

    I've been trying to access the game since 7 PM, but coincidentally, it keeps saying it's inaccessible. Why is this happening? Please fix it. @EAHelp

  • Atlstan030303
    atl (@Atlstan030303) reported

    @MaddenNFLDirect @EAHelp Why can’t y’all fix the cpu event where you don’t get the 10 win reward

  • Eazystix
    frizz. (@Eazystix) reported

    is anyone having problems with sims4 crashing on ps5? @EA @EAHelp

  • AlanAlanscard
    ᕦ(ò_óˇ)ᕤ (@AlanAlanscard) reported

    @EAHelp FIX THE MADDEN SERVERS

  • Emirionkane
    Emirion (@Emirionkane) reported

    @EAHelp I need help with Case #243410133. My Guest account has an age error and the support button is missing in-game. Chat agents couldn't fix it. Please help me update my birth date manually so I don't lose my progress. #EAHelp #FCMobile

  • 350zracecar
    andrew (@350zracecar) reported

    @EAMaddenNFL @EAHelp @EASPORTS_MUT damn so only PlayStation can get the 89bnd pack glitch there are people with 300 packs

  • mjcrane33
    Matt Crane (@mjcrane33) reported

    @EASPORTS_MUT @EAHelp @EA Fix your servers ! People, including myself keep getting kicked today, Do your job! I don’t understand how your heads let you all keep your jobs with how bad this has been this year. FPS & racing games don’t have this much of a problem!

  • advancedstats23
    B-L-M, Free Palestine, Anthony is a bully (@advancedstats23) reported

    Do you guys plan to fix ea servers within the next year @EAHelp

  • Deck1e_
    Deckie (@Deck1e_) reported

    @EAHelp @EAHelp if there is a way to fix this but also make that game counted as a win for me or is that not possible cause it was on a ultimate gauntlet game?

  • oglea071
    Aidan (@oglea071) reported

    @EAHelp @EAMaddenNFL @Zirksee please fix your game, no way you make millions off packs and buying the game itself that you cant upgrade the servers 26 maddens in…. Greedy *****

  • CrowdAssassin
    phil beep/bop/boop⬛🟧 (@CrowdAssassin) reported

    @EA @EAHelp you need to fix dead space 2, it will not start on my pc, I get the audio but all my monitor says is "resolution not supported". I had the for a while with 2008 dead space but it seems to have fixed itself, it did start in a weird revolution but could fix in settings