EA Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Sign in (40%)
• Online Play (34%)
• Matchmaking (11%)
• Game Crash (9%)
• Glitches (6%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Melbourne	Sign in	2 days ago
Melbourne	Sign in	2 days ago
Kansas City	Sign in	5 days ago
Oaxaca	Sign in	5 days ago
Paris	Glitches	5 days ago
Township of Evan	Online Play	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  😁 (@ItchyFreckle) reported 4 minutes ago

  @EAHelp Your EA NextStep is garbage. All I want to do is chat with a customer service rep so I can delete my EA account and it refuses to put me through to one.

• 
  Jax Meinicke (@JaxMeinicke) reported 6 minutes ago

  @Zazaleaft5vp @EAHelp Experienced this issue; TysonNerd on X delivered.

• 
  Sherri Only Son™ (@iamDame2Cold) reported 8 minutes ago

  Say @EA I entered my password for the EA app, due to unnecessary security measures..You require me to enter a passcode that you are supposed to send to my e-mail…30 mins and 10 requests later, no code. How do we fix this? @EAHelp

• 
  Devi Singh (@GodblessRAS) reported 9 minutes ago

  @EASPORTSFC @EASPORTS @EAHelp 2.This has happened multiple times in a row, and as a result, I have unfairly lost my attempts/rewards without even getting into gameplay. This appears to be a server-side issue affecting live events, not my connection. I expect a fair resolution

• 
  Brian Hauck (@bulldog9476) reported 10 minutes ago

  Has anyone else been experiencing constant lag and getting repeatedly booted from the servers since the last Madden update or is it just me? @EASPORTS_MUT @EAHelp

• 
  Shawn ****** (@ShawnSanger1575) reported 11 minutes ago

  @EAHelp there is a lot of lagging in the H2H Match system as if I play with higher ovr or even play H2H with extremely good network it still lags a lot

• 
  长川 (@nfkqOo0Lqe6485) reported 11 minutes ago

  @EAHelp @EAHelp Please help me deal with the account problem. I have sent you a private message.

• 
  H (@SolicitorSpurs) reported 11 minutes ago

  @EASPORTSFC @EASPORTS HOW CAN I HAVE 76 ITEMS IN MY SBC STORAGE, BUT SEARCH FINDS NO RESULT. FIX YOUR GAME. @EAHelp

• 
  Josh (@joshsterdee) reported 11 minutes ago

  @EAHelp fix your servers

• 
  matt olpin (@MattOlpin) reported 14 minutes ago

  @EAHelp, I need help logging into clubs in EA FC 26. I haven't been able to log in to Pro Clubs for days now. I can switch accounts or use the older Xbox One console version, and it works fine. I can't play with anyone on my main account on the Xbox Series S version. It allows me to play all other game modes. Can someone please help me resolve this issue?

• 
  IRGC NEWS ™ (@IRANGUARDCORPSE) reported 17 minutes ago

  @ImChambel @JamesNFFC1984 @EAHelp I logged in but problem is finding a game ffs

• 
  Jewishkid (@AdjustMindGames) reported 25 minutes ago

  @Respawn @EAHelp @_ApexStatus FIX BULLSH%T GAME WTF ARE YOU CHEAP MFERS DOING? YOUR GAME IS CONSISTENTLY LAGGING. YOUR MATCHMAKING IS HORRENDOUS. YET PEOPLE ARE SUPPOSE TO PLAY YOUR GAME HOW? NEWS FLASH YOUR GAME IS PHYSICALLY UNPLAYABLE!! SPEND MONEY TO FIX YOUR GAME!!!!!!!!!

• 
  İncelikli Hayta (@innceliklihayta) reported 25 minutes ago

  @EAHelp I've been trying to get support for my missing FC26 Icon Edition content for a week. Your staff is being rude, insulting, and closing chats on me without solving anything. I paid for a service I cannot access, and no one cares. #EAHelp #FC26 #EpicGames

• 
  zenkaiftw (@fwwkenkaiii) reported 30 minutes ago

  @EAHelp Are y’all gonna fix clubs on pc with the cross play being broken and not being able to play? or nah

• 
  Rmichael46 (@jjeffdude46) reported 33 minutes ago

  Sugar rush solos aren't giving small egg reward upon completing.. please fix @MaddenNFLDirect @EASPORTS_MUT @EAHelp

• 
  atl (@Atlstan030303) reported 33 minutes ago

  @MaddenNFLDirect @EAHelp Why can’t y’all fix the cpu event where you don’t get the 10 win reward

• 
  Aidan (@oglea071) reported 34 minutes ago

  @EASPORTS_MUT @EAMaddenNFL @EAHelp fix your ******* servers

• 
  Arman Jouzdani (@ArmanJouzd86950) reported 37 minutes ago

  @EAHelp @EASPORTS_MUT fix the visa cpu event on pc please, it is slowed down and unplayable even with chew clock

• 
  Tomas (@Tomas42097) reported 40 minutes ago

  @EAHelp Hi, I'm having a serious issue. My PSN account is linked to an unknown EA email address that isn't mine. I have no access to that email and can't play any of my EA games. Standard support isn't responding. Can you please help me unlink it? Thanks.

• 
  ᶠᵃʳˢᵏᵒ (@Farsko11) reported 40 minutes ago

  @EAHelp Fix the middle east server we cant play the ******* game on proclubs

• 
  Mohammad S. (@mo_s828) reported 42 minutes ago

  @Jayden_AVFC @EASFCDirect @EAHelp What was the fix?

• 
  taliskhanov42 (@taliskhanov) reported 42 minutes ago

  @EAHelp My last resort is asking you for help. I would really appreciate your assistance and hope you can help me with my problem soon.

• 
  Ricky Raju (@Ricky_Raju) reported 43 minutes ago

  @EAHelp why is there so many cheats in your game? Dont you have filters to remove or stop cheaters? Almost every match we come across cheaters...and guess what? Although the player isnt skilled, they still win...PLEASE FIX YOUR GAMEPLAY

• 
  Chris Cain (@CHRIS_CAIN1980) reported 45 minutes ago

  @MaddenAcademy_ My favorite part, is how a mult-billion dollar company cannot fix their unstable servers... @EAHelp

• 
  Yusuf Acay (@yusufjr2727) reported 47 minutes ago

  I've been trying to access the game since 7 PM, but coincidentally, it keeps saying it's inaccessible. Why is this happening? Please fix it. @EAHelp

• 
  Comsak Bhumiputra (@Comsak) reported 47 minutes ago from Rayong, Rayong

  @EAHelp My extra token cannot exchange with my player that means it is limited player. Exactly, I have more the player to change the extra token. Please fix it to now.

• 
  Alex Harvey (@tweetrimmer) reported 48 minutes ago

  @EASPORTSFC @EAHelp Unable to access Ultimate Team on console for 48+ hours. Other modes + web app work. Support closed case without fix. Evo expired due to this. Need this escalated.

• 
  Michał Zając (@MichalZajac61) reported 50 minutes ago

  @EAHelp @EAHelp there is problem with high ping in Clubs in FC26. In every match players have exactly 260 ping and they are kicked out from match when it’s substitute. Since one week. No one can play…

• 
  andrew (@350zracecar) reported 52 minutes ago

  @EAMaddenNFL @EAHelp @EASPORTS_MUT damn so only PlayStation can get the 89bnd pack glitch there are people with 300 packs

• 
  Rasir (@Rasirdaking) reported 54 minutes ago

  @EASPORTS_MUT Bought the premium pass and ea not giving me rewards plz fix this @EAHelp