EA Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Sign in (42%)
• Online Play (36%)
• Glitches (10%)
• Matchmaking (7%)
• Game Crash (3%)
• Hacking / Cheating (2%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Saint-Omer	Online Play	7 days ago
Toulouse	Sign in	8 days ago
Sydney	Online Play	9 days ago
Paris	Glitches	11 days ago
Paris	Online Play	11 days ago
Sydney	Sign in	11 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🌻🐛 (@JoyLuckClubbing) reported 1 minute ago

  @EAHelp @TheSims so you have this special event where we have to login multiple times this week yet I can’t even open the app to claim them? 🙄

• 
  ReDragon93 (@ReDragon24) reported 2 minutes ago

  UPDATE: After days of troubleshooting, support tickets and useless answers, the problem is finally fixed. And no, the solution did NOT come from EA Support. @EASFCDirect @EASPORTSFC @EAHelp

• 
  nnnvvv222 (@nnnvvv222) reported 8 minutes ago

  @EAHelp Hey, I tried contacting EA customer service but I keep getting an AI bot and can't seem to get through to an actual human. The bot just keeps suggesting the same basic fixes that I've already tried. Do you know how to get through to a real person at EA support?

• 
  النمله اليمنيه🇾🇪(اسمي نواف) (@MR_ANT1) reported 14 minutes ago

  @EAHelp @EASPORTS two times yesterday and now my opponent disconnected and i get a disconnected message and i lose the game and my progress two times my streak of winning is lost cuz of this problem and i can't get in touch with a support agent i need HELP

• 
  Jay (@delecruz02) reported 17 minutes ago

  @EAHelp Why is shoulder barge not working for me in fc 26 I have advanced defending on and when I press or hold x my players don’t do anything

• 
  Yusuf Acay (@yusufjr2727) reported 17 minutes ago

  I've been trying to access the game since 7 PM, but coincidentally, it keeps saying it's inaccessible. Why is this happening? Please fix it. @EAHelp

• 
  Corneliu Serediuc (@cserediuc) reported 18 minutes ago

  @StefanCodrea2 @EAHelp @EAHelpOfficial_ Had same issue, KOCHTECH01 on TELEGRAM sorted it.

• 
  Devi Singh (@GodblessRAS) reported 19 minutes ago

  @EASPORTSFC @EASPORTS @EAHelp 2.This has happened multiple times in a row, and as a result, I have unfairly lost my attempts/rewards without even getting into gameplay. This appears to be a server-side issue affecting live events, not my connection. I expect a fair resolution

• 
  BeastAyushPlayzz (@AyushmanBoss12) reported 20 minutes ago

  @EASFCMOBILE @EASFCMobile @EAHelp Many players didn't receive the 200 Draft Vouchers after completing the Heroism Chapter due to a glitch. Others got extra rewards, so it's unfair. Please check and provide compensation to affected players. #FCMobile #FixTheGlitch

• 
  JJ🤙 (@r0ssss_j) reported 23 minutes ago

  @EA @EAHelp Please fix the Nintendo Switch It Takes Two friend pass error. Result Code: 105-80190000 This has obviously been an issue for years with forum posts dating back 2 years to today. People solely buy this game to play online, and cannot play at all. Thanks

• 
  Ricky Raju (@Ricky_Raju) reported 23 minutes ago

  @EAHelp why is there so many cheats in your game? Dont you have filters to remove or stop cheaters? Almost every match we come across cheaters...and guess what? Although the player isnt skilled, they still win...PLEASE FIX YOUR GAMEPLAY

• 
  charlie 🪿 HOLY CABOOSES! (@reservoirgoose) reported 25 minutes ago

  the @EAHelp "customer support" AI chatbot is genuinely a joke LMAOOOOOOO i explain my issue, it links me to a completely irrelevant article, and when i say that's not the problem it restarts the chat

• 
  Daniel (@DanielK_29) reported 26 minutes ago

  @EAHelp Fix the damn Battlefield loadout screens

• 
  Sherri Only Son™ (@iamDame2Cold) reported 28 minutes ago

  Say @EA I entered my password for the EA app, due to unnecessary security measures..You require me to enter a passcode that you are supposed to send to my e-mail…30 mins and 10 requests later, no code. How do we fix this? @EAHelp

• 
  Brandon®🤒💧 (@B_LxckedN) reported 30 minutes ago

  @EAHelp @MaddenNFLDirect Bought the season pass from the store and didn’t give it then bought it again and it took a total of 3000 points . Plz fix

• 
  H (@SolicitorSpurs) reported 33 minutes ago

  @EASPORTSFC @EASPORTS HOW CAN I HAVE 76 ITEMS IN MY SBC STORAGE, BUT SEARCH FINDS NO RESULT. FIX YOUR GAME. @EAHelp

• 
  ᕦ(ò_óˇ)ᕤ (@AlanAlanscard) reported 35 minutes ago

  @EAHelp FIX THE MADDEN SERVERS

• 
  Jeremy Wamer (@jeremy_wamer) reported 38 minutes ago

  @EAHelp because of all the TERRIBLE CRASHING! I missed all the early Draft store content 👏 thanks. This game’s been broken for weeks Home Screen Home Screen can’t connect. Yet it’s still doing it right now thanks for nothing as usual

• 
  gojo sensei (@njerrina) reported 41 minutes ago

  @EAHelp i can’t log into my ea account. It keeps saying sending a code to my email but it never comes. Been trying to talk to you guys on live chat for days but the bot keeps sending me to the sign in page!!! Help please

• 
  Shawn ****** (@ShawnSanger1575) reported 44 minutes ago

  @EAHelp there is a lot of lagging in the H2H Match system as if I play with higher ovr or even play H2H with extremely good network it still lags a lot

• 
  Deckie (@Deck1e_) reported 45 minutes ago

  @EAHelp @EAHelp if there is a way to fix this but also make that game counted as a win for me or is that not possible cause it was on a ultimate gauntlet game?

• 
  АКИРА 𖤓 (@aretyy__) reported 45 minutes ago

  @EAHelp Hello, im having a error on battlefield 2042 that you can't start a match and it's giving a " matchmaking failed " and it starts happening on the past week and I've seen a great amount of people talking about it on the " EA forum ".

• 
  🇲🇽tankarcade🇺🇸 (@tankarcadetv) reported 45 minutes ago

  @EAHelp So go back to forums where anything will be drop all the way down no help. It’s maybe it’s a issue where you don’t have enough of help or you wanna see if people have funny names

• 
  Ultra (@UltraC5ttv) reported 48 minutes ago

  @EAHelp Can u please fix maddens crashing issue. its unplayable on pc since season 8 launched

• 
  Wagner Bustamante (@1bustamanteof) reported 49 minutes ago

  I’ve tried every possible fix: password resets, VPNs, and clearing cache. I’ve opened multiple tickets and even tried local consumer complaint sites, but no luck. @EAHelp

• 
  أحمد (@Ahmdalm_) reported 52 minutes ago

  @EAHelp BF Middle east servers are still down, fix it

• 
  Krzysztof Sitarz (@Krzysztof13073) reported 53 minutes ago

  @EAHelp hello ea, what the hell is happening to servers on FC26 my ping jumps to over 1100 and stays like this for long time , last week not even one stable game, i live in uk and can easly say i am not the only one having this issues

• 
  Akshay Shrivas (@ImAkshayShrivas) reported 53 minutes ago

  @EAHelp @NFSCSpeak @NFSNL any update on below issue? Still unable to connect to servers in game.

• 
  ᕦ(ò_óˇ)ᕤ (@AlanAlanscard) reported 58 minutes ago

  @EAHelp FIX YOUR MADDEN SERVERS

• 
  Nishant rathi (@nishantrathi82) reported 60 minutes ago

  @EASPORTSFC @EASFCDirect @EAHelp Alert don't play this game it's a scam and completely broken. Last playable player I packed was during thanks giving, as I don't pay any money to EA they don't give anything to me. Don't buy fc27, don't fall for fake claims by influencers. Completely bycot