EA Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Online Play (41%)
• Sign in (34%)
• Glitches (13%)
• Matchmaking (5%)
• Game Crash (5%)
• Hacking / Cheating (2%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Bristol	Online Play	18 hours ago
Cayenne	Game Crash	3 days ago
Arras	Online Play	3 days ago
Cergy	Glitches	4 days ago
Manchester	Sign in	5 days ago
Vinneuf	Online Play	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Yusuf Acay (@yusufjr2727) reported 4 minutes ago

  @EAHelp I can't access the game in Türkiye, please fix it.

• 
  Seth McGinnes (@McginnesSeth) reported 4 minutes ago

  @EAHelp Fix your dog💩 servers!

• 
  C J (@itsceelos) reported 5 minutes ago

  @RavalAmol @EASFCDirect @EAHelp This game is a piece of ****. lag is so bad its unbearable. I did my worst futchamps in months and got demoted from div2 to to div3. Trash gameplay.

• 
  abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported 5 minutes ago

  @EAHelp @EAHelp I have a problem with Ultimate Team on PS5. I can't connect for 2 days. I tried restarting the game, checking internet, and reinstalling, but nothing works. Please help me fix this issue.

• 
  Juan Daniel Padilla (@padillajuand) reported 7 minutes ago

  @EASFCDirect It’s been almost a week since the Asia & Oceania objectives dropped broken in #FC26 and we STILL don’t have our missing rewards. Can we get an actual update? @EASFCDirect @EAHelp We can’t even finish the other objectives without cards like Cahill! 🤬📉 #UltimateTeam

• 
  Elliot (@Elliotboy45) reported 8 minutes ago

  @atomichawk01 @EA @EAHelp Sadly 😔 I dealt with the same problem before. Support couldn’t resolve it, and an telegram user (moore_geek) ended up helping me recover my account. Hope this info helps you.

• 
  andrew (@350zracecar) reported 10 minutes ago

  @EAMaddenNFL @EAHelp @EASPORTS_MUT damn so only PlayStation can get the 89bnd pack glitch there are people with 300 packs

• 
  H (@SolicitorSpurs) reported 11 minutes ago

  @EASPORTSFC @EASPORTS HOW CAN I HAVE 76 ITEMS IN MY SBC STORAGE, BUT SEARCH FINDS NO RESULT. FIX YOUR GAME. @EAHelp

• 
  nnnvvv222 (@nnnvvv222) reported 12 minutes ago

  @EAHelp Hey, I tried contacting EA customer service but I keep getting an AI bot and can't seem to get through to an actual human. The bot just keeps suggesting the same basic fixes that I've already tried. Do you know how to get through to a real person at EA support?

• 
  RWC (@BeardownDoc) reported 12 minutes ago

  @EAHelp you have the worst customer service I’ve ever seen. Zero live people. Impossible to chat. Our account was banned because someone else tried to hack us. Zero resolution and son banned from his apex. Horrendous company

• 
  ⱮìçհąҽӀ φҽʂąҟ (@rieper47) reported 12 minutes ago from Gatton, Queensland

  @EAHelp My Sim keeps coming up with an error about missing packs, but when I put the Sim in, the pack is there. Fix this.

• 
  Chris Cain (@CHRIS_CAIN1980) reported 17 minutes ago

  @MaddenAcademy_ My favorite part, is how a mult-billion dollar company cannot fix their unstable servers... @EAHelp

• 
  Montcastle (@Montcastle94985) reported 17 minutes ago

  I was actually having fun in Madden 26 Superstar mode. But now I cant play due to Error (512). Why force us to be online to play Superstar in the first place? @EAHelp

• 
  Mr. SRT 🇧🇷 (@ImSomeYoungHoe) reported 18 minutes ago

  @EAHelp fix your got damn bug issues, I am not being awarded a win when these sore losers quit . Y’all done cheated me out of 15+ games where I received a win.

• 
  Gaurav Kumar (@GauravKuma96201) reported 23 minutes ago

  @EAHelp @EASFCDirect Not able to login into ultimate team or companion app for last 6-7 hours getting error message login not available

• 
  Gary Christie (@0d04e6bd3b94496) reported 26 minutes ago

  @EAHelp @EAMaddenNFL My Madden 26 Superstar import is broken. Getting "can't find player on EA server" for months. Can't start a new career or delete the old one. I've tried all local fixes. Please help reset my Superstar cloud data so I can play! #Madden26

• 
  Brett Webster (@BDubs__94) reported 26 minutes ago

  @EASPORTS_MUT @EAHelp I haven’t gotten my makerights and I logged in everyday the whole time this server issue has been going on

• 
  before i slip,, ima slide♟️📜 (@Rocinantemoons) reported 27 minutes ago

  @CYN4PT1C @EAHelp @Battlefield 4 months now and still no fix

• 
  Pedro Soares Batista (@PedroSoare38) reported 30 minutes ago

  @EAHelp @EASPORTSFC This is unacceptable. My account was hacked, password/2FA changed (Case #243136005). Your own support CONFIRMED the hack/unrecognized IPs this morning. Now your ToS team lies saying "no signs of compromise". I spent €100. Fix this!

• 
  Deckie (@Deck1e_) reported 32 minutes ago

  @EAHelp @EAHelp if there is a way to fix this but also make that game counted as a win for me or is that not possible cause it was on a ultimate gauntlet game?

• 
  Supermanzback (@Supermanzback) reported 33 minutes ago

  @EAHelp i'm pretty sure this has happened to other people, but can we not even play a h2h or draft event? I try to play the service boot me and I get a loss how is that fair

• 
  Mr77 (@WengersLostSon) reported 35 minutes ago

  Every other day there’s always some sort of bs maintenance going on fix your ******* servers mannnn @EAHelp @EASPORTSFC

• 
  Akshay Shrivas (@ImAkshayShrivas) reported 36 minutes ago

  @EAHelp @NFSCSpeak @NFSNL any update on below issue? Still unable to connect to servers in game.

• 
  Phantom Menace (@campaign_comms) reported 39 minutes ago

  Hey @EA @EAHelp I need help with an xbox compatibility issue please

• 
  Ziad Zaker (@ziadzaker) reported 41 minutes ago

  @EAHelp Need help with Case #242000397 (lost rewards/server error). Two agents (Gaurav and Shanti C) have now disconnected active support chats when I requested manager escalation. Was told managers aren't available despite your website saying escalation is an option.

• 
  matt olpin (@MattOlpin) reported 44 minutes ago

  @EAHelp, I need help logging into clubs in EA FC 26. I haven't been able to log in to Pro Clubs for days now. I can switch accounts or use the older Xbox One console version, and it works fine. I can't play with anyone on my main account on the Xbox Series S version. It allows me to play all other game modes. Can someone please help me resolve this issue?

• 
  Window_Licker (@MUT_slut) reported 47 minutes ago

  @EASPORTS_MUT @EASPORTS @EAHelp just put out some kinda communication. How hard is it. The lack of acknowledgement on an already broken highly anticipated promotion is just bad business.

• 
  fevzi can yıldırım (@yldrmfevzican) reported 53 minutes ago

  I've been experiencing connection issues in EA FC 26's Ultimate Team game mode for about two days now, and all the solutions I've tried have failed. I need help. @EAHelp

• 
  长川 (@nfkqOo0Lqe6485) reported 57 minutes ago

  @EAHelp @EAHelp Please help me deal with the account problem. I have sent you a private message.

• 
  SAVVY_PROJECT (@SAVVYPROJECT1) reported 59 minutes ago

  @EAHelp are you going to update battlefield 6 and actually fix the servers. Why do servers start from scratch after every game? Why is there not console only servers and PC only servers? Are any of you actually gamers? Why do I have all of these yellow dots on my screen?