EA Games status: server issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Problems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
- Online Play (39%)
- Sign in (34%)
- Matchmaking (11%)
- Game Crash (11%)
- Glitches (5%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Township of Evan
|
Online Play | 1 day ago |
 Tourcoing
|
Matchmaking | 9 days ago |
 Gladbeck
|
Sign in | 15 days ago |
 Santurtzi
|
Glitches | 15 days ago |
 Ciudad Apodaca
|
Online Play | 16 days ago |
 Ashington
|
Matchmaking | 16 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
-
L (@Luisx643) reported@EAHelp @EA @EAHelp Can you please look into my open case #243651902 I’ve been waiting a week nearly and being penalised for something I’ve not done. Great customer service.
-
Nasir foster (@only1_nas1) reported@EAHelp I can't play superstar mode it's glitched and I don't know how to fix it
-
Pedro Soares Batista (@PedroSoare38) reported@EAHelp @EASPORTSFC This is unacceptable. My account was hacked, password/2FA changed (Case #243136005). Your own support CONFIRMED the hack/unrecognized IPs this morning. Now your ToS team lies saying "no signs of compromise". I spent €100. Fix this!
-
Ryan Rachui (@ryanrachui) reported@EAHelp hey I’m getting an error code on battlefield 6 0: 8900 1s:7c:-1356 1655840 . Can y’all help me please.
-
Montcastle (@Montcastle94985) reportedI was actually having fun in Madden 26 Superstar mode. But now I cant play due to Error (512). Why force us to be online to play Superstar in the first place? @EAHelp
-
Ironman (@ironman__stark) reportedI opened a draft, got a walkout player, after a sudden a content update it disappeared😡 (26-03-26, ~13:20 PM). Your customer service says nothing happened without proper checking it's unacceptable. Please restore my player ASAP. UID: 1076022383970820096 @EAHelp @EASFCMOBILE
-
Emirion (@Emirionkane) reported@EAHelp I need help with Case #243410133. My Guest account has an age error and the support button is missing in-game. Chat agents couldn't fix it. Please help me update my birth date manually so I don't lose my progress. #EAHelp #FCMobile
-
Daniel (@DanielK_29) reported@EAHelp Fix the damn Battlefield loadout screens
-
Rasir (@Rasirdaking) reported@EASPORTS_MUT Bought the premium pass and ea not giving me rewards plz fix this @EAHelp
-
Brandon®🤒💧 (@B_LxckedN) reported@EAHelp @MaddenNFLDirect Bought the season pass from the store and didn’t give it then bought it again and it took a total of 3000 points . Plz fix
-
Jax Meinicke (@JaxMeinicke) reported@Zazaleaft5vp @EAHelp Experienced this issue; TysonNerd on X delivered.
-
Everything 2A 🇺🇸 (@everything2A) reported@EAHelp where is the Virginia server? The Oregon server is insufferable lag.
-
Jonny Doe (@JonnyD16654) reported@EAHelp @EAMaddenNFL @MaddenNFLDirect can yall please work on the glitched Trophies for Ps5. The community has made multiple reports and has gotten no response. They’ve been broken since launch. Please help. 🙏🏻
-
Ricky Raju (@Ricky_Raju) reported@EAHelp why is there so many cheats in your game? Dont you have filters to remove or stop cheaters? Almost every match we come across cheaters...and guess what? Although the player isnt skilled, they still win...PLEASE FIX YOUR GAMEPLAY
-
impudent ***** (@fondduchateau) reported@EAHelp Hi, I bought The Sims 3 + all the DLCs on Steam but cannot play on Mac and Steam provides no CD keys. Your support page is not working for me. Can you help add the Mac 64-bit version to my EA account? i can provide proof of purchase.
-
ᕦ(ò_óˇ)ᕤ (@AlanAlanscard) reported@EAHelp FIX THE MADDEN SERVERS
-
Miazga (@helmanzzMiazga) reported@EASFCDirect Yeah, issues with connecting. Issues with connecting with real humans at @EAHelp. Accounts are kept being banned for coin distribution even tho no one sells/buys coins. The issue has been going for so long now it's amazing how incopetent your ToS team is. I've been banned for over 3months now on few seperate accounts, and unbanned multiple times only to be banned again the next day EVEN WITHOUT ANY ACTIVITY ON THE ACCOUNTS.
-
abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported@EA @EAHelp @EAHelp I have a problem with Ultimate Team on PS5. I can't connect for 2 days. I tried restarting the game, checking internet, and reinstalling, but nothing works. Please help me fix this issue.
-
wajeh_7 (@wajeh_7) reported@EAHelp After the update, a problem appeared in the club mode: the game keeps crashing, and I can't control my players! The names change, and my players become robotic! What's the solution?!
-
matt olpin (@MattOlpin) reported@EAHelp Hi, I’m reaching out regarding an ongoing issue on EA Sports FC 26 that has not been resolved through troubleshooting. I was previously given Case ID #241739143 and advised to follow up. I am consistently experiencing the following errors every time I attempt to play Clubs: •“The season pass is currently unavailable and you will not be able to earn progression towards your season pass.” •“Unable to connect to the EA servers. Please check your internet connection and try again.” Important details: •Platform: Xbox Series S •NAT Type: Open •Ping: 40–47 ms •Ultimate Team works normally •Issue only affects Clubs and Season Pass Troubleshooting already completed: •Restarted console and network •Cleared MAC address •Reinstalled the game •Tested multiple networks (including hotspot) •Disabled VPN (Verizon Secure Wi-Fi) This issue is consistent on every attempt (not intermittent) and appears to be server-side or account-related rather than a connection issue. Can you please escalate this case or confirm if this is a known issue affecting Clubs/Season Pass? I can provide screenshots or additional details if needed. Thank you for your assistance.
-
Arman Jouzdani (@ArmanJouzd86950) reported@EAHelp @EASPORTS_MUT fix the visa cpu event on pc please, it is slowed down and unplayable even with chew clock
-
Ultra (@UltraC5ttv) reported@EAHelp Can u please fix maddens crashing issue. its unplayable on pc since season 8 launched
-
Dave Tarran (@djtarran) reported@EAHelp @EASFCDirect @EASPORTSFC Your game is unplayable!! Its been like this for weeks now, I can take a day or 2 but its been weeks! I'd hoped the update was to fix it! Buying and selling, sbcs, searching players, buying/opening packs all freeze the menu for a minute!
-
Brian McLaughlin (@BrianMcLaughl) reportedHey @EAHelp are you ever going to fix the Battlefield 6 glitch where when a player comes into close contact with another player, PS5 players automatically “knife” without a button being hit? Very annoying. @Battlefield @BF6Updates
-
Pedro Soares Batista (@PedroSoare38) reported@EAHelp @EASPORTSFC This is unacceptable. My account was hacked, password/2FA changed (Case #243136005). Your own support CONFIRMED the hack/unrecognized IPs this morning. Now your ToS team lies saying "no signs of compromise" and bans me. I spent €100 recently. Fix this!
-
Jonny Doe (@JonnyD16654) reported@EAHelp @EAMaddenNFL @MaddenNFLDirect can yall please work on the glitched Trophies for Ps5. The community has made multiple reports and has gotten no response. They’ve been broken since launch. Please help. 🙏🏻
-
Carlos (@Carlos02182000) reported@EAHelp I’m having issues to link my skate account to my gaming laptop when I already have an existing account cause I play on my PS5 but now I’m trying to pay it on my gaming laptop and I can’t link it cause there’s something wrong with my account but I messaged you on private
-
Tomas (@Tomas42097) reported@EAHelp Hi, I'm having a serious issue. My PSN account is linked to an unknown EA email address that isn't mine. I have no access to that email and can't play any of my EA games. Standard support isn't responding. Can you please help me unlink it? Thanks.
-
Elliot (@Elliotboy45) reported@atomichawk01 @EA @EAHelp Sadly 😔 I dealt with the same problem before. Support couldn’t resolve it, and an telegram user (moore_geek) ended up helping me recover my account. Hope this info helps you.
-
Nishant rathi (@nishantrathi82) reported@EASPORTSFC @EASFCDirect @EAHelp Alert don't play this game it's a scam and completely broken. Last playable player I packed was during thanks giving, as I don't pay any money to EA they don't give anything to me. Don't buy fc27, don't fall for fake claims by influencers. Completely bycot