1. Home
  2. Companies
  3. EA Games
EA Games

EA Games status: server issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

  • 38% Sign in (38%)
  • 35% Online Play (35%)
  • 10% Matchmaking (10%)
  • 10% Glitches (10%)
  • 8% Game Crash (8%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

CityProblem TypeReport Time
Aubervilliers Glitches 16 hours ago
Périgueux Glitches 5 days ago
Taipei Online Play 5 days ago
Göppingen Online Play 5 days ago
Giberville Online Play 7 days ago
Naaldwijk Online Play 7 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • VRS_Ninja
    VRS_Ninja (@VRS_Ninja) reported

    @ApexLiveComms @EAHelp Can yall actually fix ur game dude?

  • Farsko11
    ᶠᵃʳˢᵏᵒ (@Farsko11) reported

    @EAHelp Fix the middle east server we cant play the ******* game on proclubs

  • FZTDW_T
    🍥小仙女吃桃王 (@FZTDW_T) reported

    @EAHelp My EA account is broken. Every time I restart my PC or close the EA app, it forces me to reset my password. It also automatically unlinks my Steam account. I cannot use your website (Error 404/500). Please DM me.

  • IRANGUARDCORPSE
    IRGC NEWS ™ (@IRANGUARDCORPSE) reported

    @ImChambel @JamesNFFC1984 @EAHelp I logged in but problem is finding a game ffs

  • AdjustMindGames
    Jewishkid (@AdjustMindGames) reported

    @Respawn @EAHelp @_ApexStatus FIX BULLSH%T GAME WTF ARE YOU CHEAP MFERS DOING? YOUR GAME IS CONSISTENTLY LAGGING. YOUR MATCHMAKING IS HORRENDOUS. YET PEOPLE ARE SUPPOSE TO PLAY YOUR GAME HOW? NEWS FLASH YOUR GAME IS PHYSICALLY UNPLAYABLE!! SPEND MONEY TO FIX YOUR GAME!!!!!!!!!

  • only1_nas1
    Nasir foster (@only1_nas1) reported

    @EAHelp I can't play superstar mode it's glitched and I don't know how to fix it

  • Luvv15418426720
    Luvv (@Luvv15418426720) reported

    Hi @EAHelp, I bought Ultimate/Icon Edition of EA Sports FC 26 on Steam. Earlier I refunded the EA version. Now in Ultimate Team I only see “Browse” and “FC Points” — no “My Packs” tab and no rewards. Can you fix my account?

  • Tulky178512
    Tulky (@Tulky178512) reported

    @SilkOCE @EA_DICE and @EAHelp need to issue fking refunds for people who want it theving lying pricks is what they are !!

  • fondduchateau
    impudent ***** (@fondduchateau) reported

    @EAHelp Hi, I bought The Sims 3 + all the DLCs on Steam but cannot play on Mac and Steam provides no CD keys. Your support page is not working for me. Can you help add the Mac 64-bit version to my EA account? i can provide proof of purchase.

  • subs_by_chance
    INDIAN SPECTATOR (@subs_by_chance) reported

    @EASFCMOBILE @EAHelp yesterday morning Sunday many users got 200 tokens as freebies they have approximately 2x117,2×116 cards.user like me never get 200 to-kens free it's unfair to play you giving some users 200 token as glitch and others nothing.We need 200 token compensation

  • Supermanzback
    Supermanzback (@Supermanzback) reported

    @EAHelp i'm pretty sure this has happened to other people, but can we not even play a h2h or draft event? I try to play the service boot me and I get a loss how is that fair

  • joshsterdee
    Josh (@joshsterdee) reported

    @EAHelp fix your servers

  • rieper47
    ⱮìçհąҽӀ φҽʂąҟ (@rieper47) reported from Gatton, Queensland

    @EAHelp My Sim keeps coming up with an error about missing packs, but when I put the Sim in, the pack is there. Fix this.

  • tweetrimmer
    Alex Harvey (@tweetrimmer) reported

    @EASPORTSFC @EAHelp Unable to access Ultimate Team on console for 48+ hours. Other modes + web app work. Support closed case without fix. Evo expired due to this. Need this escalated.

  • 1bustamanteof
    Wagner Bustamante (@1bustamanteof) reported

    I’ve tried every possible fix: password resets, VPNs, and clearing cache. I’ve opened multiple tickets and even tried local consumer complaint sites, but no luck. @EAHelp

  • bust_busta
    busta bust (@bust_busta) reported

    @EAHelp @EAHelp @EASPORTSFC I am requesting an immediate escalation for Case #[243220939]. I have a server-side data corruption issue: an unclaimed Evolution reward is stuck and unredeemable, causing my account’s Store access to crash entirely.

  • HasanAl45642585
    Hasan Ali (@HasanAl45642585) reported

    @EAHelp The EA App's 'Cancel Refund' button failed due to a technical bug, causing me to lose my $20.99 FC 26 deal. Live support (Case ID: 241226593) admits the issue but says they can't do anything. Why should I pay for your app's glitch? I need a fix! @EAHelp @EA #EAHelp #FC26

  • Eazystix
    frizz. (@Eazystix) reported

    is anyone having problems with sims4 crashing on ps5? @EA @EAHelp

  • njerrina
    gojo sensei (@njerrina) reported

    @EAHelp i can’t log into my ea account. It keeps saying sending a code to my email but it never comes. Been trying to talk to you guys on live chat for days but the bot keeps sending me to the sign in page!!! Help please

  • stretch504
    ⚜504Stretch⚜ (@stretch504) reported

    @EASPORTS_MUT @EAHelp Is there a known issue w/ Squads games not loading?

  • mjcrane33
    Matt Crane (@mjcrane33) reported

    @EASPORTS_MUT @EAHelp @EA Fix your servers ! People, including myself keep getting kicked today, Do your job! I don’t understand how your heads let you all keep your jobs with how bad this has been this year. FPS & racing games don’t have this much of a problem!

  • Tomas42097
    Tomas (@Tomas42097) reported

    @EAHelp Hi, I'm having a serious issue. My PSN account is linked to an unknown EA email address that isn't mine. I have no access to that email and can't play any of my EA games. Standard support isn't responding. Can you please help me unlink it? Thanks.

  • abo_abdalh89
    abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported

    @EAHelp @EAHelp I have a problem with Ultimate Team on PS5. I can't connect for 2 days. I tried restarting the game, checking internet, and reinstalling, but nothing works. Please help me fix this issue.

  • JalenPercs1
    SuperbowlMvpHurts 🧊🦅🧊 (@JalenPercs1) reported

    @EAHelp Why can’t I buy the“ultimate legends token pack”? It says “an issue has occurred, please try again later. Contact customer service if the issue continues to occur. Also fix your game. There is a serious glitch in the sugar rush h2h game mode with safeties. Put in some effort

  • MysterioDeYT
    De MYSTéRIO (@MysterioDeYT) reported

    @EAHelp hi I am having a very urgent issue. My account is on a verge of getting hacked cause of some ea Account login error. Pls check dm. I send video.

  • unjustfridge
    The Fridge (@unjustfridge) reported

    @EAHelp @PlayApex I’m having issues with my game crashing everyday at least once. Doesn’t happen in other games for me. Can you dm me and try to help?

  • Horus_TV1
    Horus TV1 (@Horus_TV1) reported

    @EAHelp @ApexLiveComms @PlayApex I had extreme FPS drops! I think it is related to shader chach related to the Axel Premium skin! I removed it and entered firing range, the FPS suddenly became stable! I put it again, it also remained stable! Is this the problem? I have i9-14900K

  • WolfiPr
    Wolfgang Prüger (@WolfiPr) reported

    @EASFCDirect @EAHelp @EASPORTSFC If you clowns would play your own game, fc 26 wouldn't be so ***. The AI defenders and keepers in SB on semi pro are so OP, it's stupid. Objectives like scoring from outside are impossible. Also for days I have insane speed up lag in online modes.

  • Vanilagaming17
    Vanila (@Vanilagaming17) reported

    @SimCityBuildIt COWARDICE at its finest @EA @EAHelp. 🚫 You blocked BOTH of my accounts for exposing the Services 2.0 scam. You fix trains but SILENCE veterans who spent years designing cities. If the update is so 'good', why are you AFRAID of the truth? STOP THE CENSORSHIP.

  • Minarchick42
    Mino Gaming (@Minarchick42) reported

    @EAHelp @Battlefield @EAPlaytesting I got the link to join BF Labs but the Playtesting site is down and won't open the sign in page. I only have another day to sign in PLEASE HELP!!!