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EA Games status: server issues and outage reports

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Full Outage Map

Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

  • 46% Online Play (46%)
  • 40% Sign in (40%)
  • 8% Game Crash (8%)
  • 6% Matchmaking (6%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

CityProblem TypeReport Time
Cagnes-sur-Mer Online Play 2 days ago
Belfast Online Play 3 days ago
Ecatepec de Morelos Sign in 3 days ago
Tarbes Online Play 3 days ago
Perth Game Crash 3 days ago
Bristol Online Play 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • SonicSoupRob
    Rob Jones (@SonicSoupRob) reported

    @EAHelp Please fix your disconnection glitch. It happens in all first play attempts. The issue is when u need to fulfil limited game objectives, it counts against u as games played but not for the requirements, so I forfeit qualification due to no fault or action of my own.

  • OpTicComposure
    bobby🛸🧀 (@OpTicComposure) reported

    @EAHelp this **** is still down we paid 70 for this piece of scam. its been a week fix the servers @eahelp @MaddenNFLDirect

  • xct_01
    . (@xct_01) reported

    @Overballe_Wiili @ocarranzav @EAHelp I updated but like problem i can’t solution

  • Atlstan030303
    atl (@Atlstan030303) reported

    @MaddenNFLDirect @EAHelp Why can’t y’all fix the cpu event where you don’t get the 10 win reward

  • lupesciu9
    çůmø (@lupesciu9) reported

    @EAHelp FIX SERVERS PLEASE

  • Carlos02182000
    Carlos (@Carlos02182000) reported

    @EAHelp I’m having issues to link my skate account to my gaming laptop when I already have an existing account cause I play on my PS5 but now I’m trying to pay it on my gaming laptop and I can’t link it cause there’s something wrong with my account but I messaged you on private

  • lewissenna1
    Lewis Senna (@lewissenna1) reported

    Hello @XboxSupport can you help me? The game Grid Legends has been unplayable online for 4 weeks now. I have exhausted all help options with @EAHelp to no avail. They're not talking and it doesn't look like they are interested in solving this problem.

  • iam_samoria
    𝖲A𝐌𝒪𝐑𝗂𝐀 ✞★ (@iam_samoria) reported

    Why is not a keeper whenever I use PSG in EA26 season @EAHelp @EASPORTSFC Fix it!!!!

  • LmxSpace
    LMX (@LmxSpace) reported

    @BattlefieldComm @EAHelp How bout you help EA customer service preform better

  • djtarran
    Dave Tarran (@djtarran) reported

    @EAHelp @EASFCDirect @EASPORTSFC Your game is unplayable!! Its been like this for weeks now, I can take a day or 2 but its been weeks! I'd hoped the update was to fix it! Buying and selling, sbcs, searching players, buying/opening packs all freeze the menu for a minute!

  • FontoSmoke
    Fonto Smoke (@FontoSmoke) reported

    @Gator_FPS @EAHelp Have you considered reaching out to the cyber Java_cracks on X He worked wonders for me in fixing my issues.

  • oguzhan_kckkk
    Oğuzhan (@oguzhan_kckkk) reported

    @EAHelp Fix servers

  • csd
    csd 🇺🇦 (@csd) reported

    For the love of God @EAHelp please fix your Xbox Series X crashing issue with FC 26.

  • MichalZajac61
    Michał Zając (@MichalZajac61) reported

    @EAHelp @EAHelp there is problem with high ping in Clubs in FC26. In every match players have exactly 260 ping and they are kicked out from match when it’s substitute. Since one week. No one can play…

  • Frittenbude187
    Frittenbude (@Frittenbude187) reported

    @EAHelp @MaddenNFLDirect please fix your game i cant log in

  • vMiindblown
    Junior 🔑 (@vMiindblown) reported

    @EAHelp yall plan on fixing the server issue anytime soon?

  • Brandon72281366
    Burty (@Brandon72281366) reported

    @EAHelp I’m being driven up the wall right now. I continue to get error code 0:66003S:4688822970:0B. I keep trying to log into my EA account but it wants me to reset password but it takes 15 minutes for the code to come through email and the code becomes invalid. HELP!

  • OD_Metro97
    Jimmie Collins (@OD_Metro97) reported

    @EAHelp why are the servers down for madden and college 26? Why didn’t you all update the community?

  • subs_by_chance
    INDIAN SPECTATOR (@subs_by_chance) reported

    @EASFCMOBILE @EAHelp yesterday morning Sunday many users got 200 tokens as freebies they have approximately 2x117,2×116 cards.user like me never get 200 to-kens free it's unfair to play you giving some users 200 token as glitch and others nothing.We need 200 token compensation

  • LHOOI4
    LHOOI (@LHOOI4) reported

    @EAHelp I try to use the new redeem code to redeem the gift,but it's always show that the gift can't be redeem because each 1 can claim 1 only.That really shocked me, l didn't redeem using this code "CHASETHEDREAM" before.l also can't open the Extra Time.EA pls help to fix it.Tq.

  • mginio1969
    MG (@mginio1969) reported

    @EAHelp You having server issues today? Been on BF6 Xbox since launch today I can't get a game, players floating, disconnected errors server errors.BF5 very similar.Other game brands are fine online

  • AntDiaz4
    Antonio Diaz (@AntDiaz4) reported

    @EAHelp Another day, still not working

  • ArmanJouzd86950
    Arman Jouzdani (@ArmanJouzd86950) reported

    @EAHelp @EASPORTS_MUT fix the visa cpu event on pc, it is slowed down and unplayable even with chew clock

  • unjustfridge
    The Fridge (@unjustfridge) reported

    @EAHelp @PlayApex I’m having issues with my game crashing everyday at least once. Doesn’t happen in other games for me. Can you dm me and try to help?

  • Tulky178512
    Tulky (@Tulky178512) reported

    to @EAHelp if you continue to stuff me around on BF6 refunds you will find yourself before the ACCC in Australia i have already taken this to fair trading so get off your *** and issue my refund in full

  • BrianMcLaughl
    Brian McLaughlin (@BrianMcLaughl) reported

    Hey @EAHelp are you ever going to fix the Battlefield 6 glitch where when a player comes into close contact with another player, PS5 players automatically “knife” without a button being hit? Very annoying. @Battlefield @BF6Updates

  • HasanAl45642585
    Hasan Ali (@HasanAl45642585) reported

    @EAHelp The EA App's 'Cancel Refund' button failed due to a technical bug, causing me to lose my $20.99 FC 26 deal. Live support (Case ID: 241226593) admits the issue but says they can't do anything. Why should I pay for your app's glitch? I need a fix! @EAHelp @EA #EAHelp #FC26

  • ImMeutzy
    Meutzy (@ImMeutzy) reported

    @EAHelp @Battlefield please fix the anti cheat it keeps kicking me and my friend for no reason !!!!!!! I’m streaming and I have proof I’m not cheating it’s getting tiresome

  • DirtyGemsMusic
    Rob Hamilton (@DirtyGemsMusic) reported

    @Gator_FPS @EAHelp This happened to me as well—I was banned despite playing legitimately for years. My appeals only got automated replies, but the issue was eventually resolved after I reached out to JOE_UNBAN here on X.

  • Willio81
    Will O (@Willio81) reported

    @EAHelp I keep getting an error message when I try to buy packs in the MUT store. It says contact customer service if the problem continues. What is going on?