EA Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Online Play (45%)
• Matchmaking (23%)
• Sign in (18%)
• Glitches (9%)
• Hacking / Cheating (2%)
• Game Crash (2%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Springfield	Sign in	10 days ago
Saint-Brevin-les-Pins	Online Play	14 days ago
Lakeville	Matchmaking	15 days ago
Veendam	Online Play	16 days ago
Guayaquil	Online Play	16 days ago
Milan	Sign in	24 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wolfgang Prüger (@WolfiPr) reported 18 seconds ago

  @EASFCDirect @EAHelp @EASPORTSFC This game would be much better, if you idiots would fix key things like gameplay and matchmaking. Perfect round in gauntlet is impossible for me bc despite having a bad form in "friendlies", I am still getting matched against elite players.

• 
  wajeh_7 (@wajeh_7) reported 2 minutes ago

  @EAHelp After the update, a problem appeared in the club mode: the game keeps crashing, and I can't control my players! The names change, and my players become robotic! What's the solution?!

• 
  Seth McGinnes (@McginnesSeth) reported 6 minutes ago

  @EAHelp Fix your dog💩 servers!

• 
  长川 (@nfkqOo0Lqe6485) reported 7 minutes ago

  @EAHelp @EAHelp Please help me deal with the account problem. I have sent you a private message.

• 
  Callam Bennett (@_callambennett) reported 9 minutes ago

  @elif__cemil @EAHelp It’s more the fact EA are refusing to do bits on their end despite a formal email request from Microsoft. I don’t know how to resolve this issue without EA doing their part

• 
  Umut Savaş (@iumut18) reported 9 minutes ago

  @jasonchai045 @EAHelp thank u for comment. I created ticket for this problem. I wish they will fix it.

• 
  Tulky (@Tulky178512) reported 10 minutes ago

  @SilkOCE @EA_DICE and @EAHelp need to issue fking refunds for people who want it theving lying pricks is what they are !!

• 
  50grandtune (@iplay_4_keep) reported 13 minutes ago

  @EAHelp server down psn allmight50grand

• 
  Mofut (@Mofut89) reported 18 minutes ago

  @JeyRuiiz @easportsfces The community cannot stay silent while loyal players are banned for technical glitches. It’s time to stand together and demand a fix! @EAHelp

• 
  Matthew Block (@MatthewBlock10) reported 20 minutes ago

  @AskEASupport Why’s madden 27s pass blocking so broken got guys running right through

• 
  before i slip,, ima slide♟️📜 (@Rocinantemoons) reported 20 minutes ago

  @CYN4PT1C @EAHelp @Battlefield 4 months now and still no fix

• 
  WolfpackCasey (@WolfpackCasey) reported 20 minutes ago

  @eahelp Your email code system is a joke. And I have been waiting 20min for chat specialist. Do better! would like to be able to sign in to my account.

• 
  Deckie (@Deck1e_) reported 22 minutes ago

  @EAHelp @EAHelp if there is a way to fix this but also make that game counted as a win for me or is that not possible cause it was on a ultimate gauntlet game?

• 
  Sultan (@suli435265) reported 23 minutes ago

  @Manta_Made @EAHelp Heads up, Miles_techz1 can resolve this issue.

• 
  Alex Harvey (@tweetrimmer) reported 25 minutes ago

  @EASPORTSFC @EAHelp Unable to access Ultimate Team on console for 48+ hours. Other modes + web app work. Support closed case without fix. Evo expired due to this. Need this escalated.

• 
  Mino Gaming (@Minarchick42) reported 30 minutes ago

  @EAHelp @Battlefield @EAPlaytesting I got the link to join BF Labs but the Playtesting site is down and won't open the sign in page. I only have another day to sign in PLEASE HELP!!!

• 
  Khalid Ali (@goat25266) reported 31 minutes ago

  Dear EA, If you want more people to play your game, you need to fix your servers. The main issue is that the servers are not being upgraded @EASFCDirect @EASPORTSFC @EAHelp

• 
  The Fridge (@unjustfridge) reported 32 minutes ago

  @EAHelp @PlayApex I’m having issues with my game crashing everyday at least once. Doesn’t happen in other games for me. Can you dm me and try to help?

• 
  RagnaRick (@RickSinkoe) reported 34 minutes ago

  @EASPORTS_MUT @EAHelp Please fix your servers.. This is absolutely ridiculous.. It’s impossible to do anything in this game.. I hope you have a helluva fat “Make Right” for all of us dealing with amateur night at EA…

• 
  Eda Abacı 🌸 (@edanrabaci) reported 35 minutes ago

  @mc021990 @EAHelp Same trouble Myles_Nerd1 on X handled it fast.

• 
  Elliot (@Elliotboy45) reported 36 minutes ago

  @atomichawk01 @EA @EAHelp Sadly 😔 I dealt with the same problem before. Support couldn’t resolve it, and an telegram user (moore_geek) ended up helping me recover my account. Hope this info helps you.

• 
  Kevin Drake (@crazykev091) reported 39 minutes ago

  @EASPORTS_MUT @EA @EAHelp I understand draft week pushing a whole lot of content but to drop season 8 and the servers since at minimum Tuesday have not worked properly thats a big issue I’ve maybe have gotten to play 3 games in 5 days

• 
  Juan Daniel Padilla (@padillajuand) reported 46 minutes ago

  @EASFCDirect It’s been almost a week since the Asia & Oceania objectives dropped broken in #FC26 and we STILL don’t have our missing rewards. Can we get an actual update? @EASFCDirect @EAHelp We can’t even finish the other objectives without cards like Cahill! 🤬📉 #UltimateTeam

• 
  frizz. (@Eazystix) reported 49 minutes ago

  is anyone having problems with sims4 crashing on ps5? @EA @EAHelp

• 
  ReDragon93 (@ReDragon24) reported 52 minutes ago

  It’s crazy that the community keeps finding solutions to issues that official support can’t solve... @EASFCDirect @EASPORTSFC @EAHelp Still grateful to everyone who tried helping. At least if someone else gets stuck with this weird Clubs issue, now there’s a possible fix.

• 
  Yusuf Acay (@yusufjr2727) reported 52 minutes ago

  @EAHelp I can't access the game in Türkiye, please fix it.

• 
  Billy ⚜️ (@HellbenderSTL) reported 54 minutes ago

  @EASPORTSCollege @EAHelp, I purchased the EA SPORTS MVP+ Membership on PS5. My PS account shows the subscription is active, the PS Store says I own it, and I’ve restored licenses. However, CFB27 still shows the July 6 Deluxe unlock instead of the July 2 MVP+ early access. Is this a known entitlement issue? I can provide screenshots.

• 
  KingScorpius (@KingScorpius_) reported 54 minutes ago

  EA Help is failing. Too many people are getting false bans and only receiving automated responses instead of real investigations. Players deserve exact reasons and human reviews—not AI replies. Legit players shouldn’t be ignored. EA needs to fix this. #Respawn #EAHelp #FalseBan

• 
  busta bust (@bust_busta) reported 54 minutes ago

  @EAHelp @EAHelp @EASPORTSFC I am requesting an immediate escalation for Case #[243220939]. I have a server-side data corruption issue: an unclaimed Evolution reward is stuck and unredeemable, causing my account’s Store access to crash entirely.

• 
  ᕦ(ò_óˇ)ᕤ (@AlanAlanscard) reported 56 minutes ago

  @EAHelp FIX THE MADDEN SERVERS