EA Games status: server issues and outage reports
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Full Outage Map
Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Problems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
- Online Play (44%)
- Sign in (23%)
- Matchmaking (17%)
- Glitches (12%)
- Hacking / Cheating (2%)
- Game Crash (2%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Milan
|
Sign in | 8 days ago |
 Paris
|
Sign in | 8 days ago |
|
Paris
|
Online Play | 15 days ago |
 Pune
|
Sign in | 15 days ago |
|
Le Havre
|
Online Play | 17 days ago |
 Lubumbashi
|
Online Play | 19 days ago |
Full Outage Map
Community Discussion
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EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Chad (@Chad_Ar15s) reported@EAHelp is there a reason I have to dashboard my game every time I search my club, the market, claim an objective or complete and SBC? I have had my internet provider out twice no issue, master rest my console and re downloaded the game and still the same connection issue?
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JOBOOTSY (@jobootsy113811) reported@EAHelp Once again this is happening I bypass last year I can't play no challenges on the college 27 just like last year what's going on with your service man this is ridiculous I need my money back
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CYLENTKILLS (@CYLENTKILLSY) reportedIm getting error codes on all battlefield games on PS5 can't get pass main screen all other games and Apps work @AskEASupport
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Supermanzback (@Supermanzback) reported@EAHelp i'm pretty sure this has happened to other people, but can we not even play a h2h or draft event? I try to play the service boot me and I get a loss how is that fair
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Fuduli (@Fuduli10) reported@EAHelp My account is blocked for over a week due to a stuck Evolution item in unassigned. I cannot access packs or use purchased FC Points. Support confirmed but no fix yet. This needs urgent manual intervention.
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ᕦ(ò_óˇ)ᕤ (@AlanAlanscard) reported@EAHelp FIX YOUR MADDEN SERVERS
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Krzysztof Sitarz (@Krzysztof13073) reported@EAHelp hello ea, what the hell is happening to servers on FC26 my ping jumps to over 1100 and stays like this for long time , last week not even one stable game, i live in uk and can easly say i am not the only one having this issues
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Ari O (@NFLoholic) reported@MaddenNFLDirect @EAHelp My Madden26 mobile overall went down from like 4150 to 3845. Second time has happened. I lost players and some had attributes decreased. All after the maintenance yall did. Fix my team please. So much work to build it up. Geez @EAHelp me! UID# 58154169. Is it even possible?
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GreyFerret (@GreyFerret26) reportedDid #ApexLegends fix their matchmaking? No matter how much I lose with less than 100 dmg (over 20 matches in a row), I was playing against the same tryhards with statistics better than mine 10 or 100 times. EACH MATCH. Did you fix it? @PlayApex @EAHelp
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. (@GhostFaceEco) reported@eahelp @EAMaddenNFL @EASPORTS Madden 27 crashes and doesn’t let me get into franchise league after simming fix your game
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Jonny Doe (@JonnyD16654) reported@EAHelp @EAMaddenNFL @MaddenNFLDirect can yall please work on the glitched Trophies for Ps5. The community has made multiple reports and has gotten no response. They’ve been broken since launch. Please help. 🙏🏻
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Horus TV1 (@Horus_TV1) reported@EAHelp @ApexLiveComms @PlayApex I had extreme FPS drops! I think it is related to shader chach related to the Axel Premium skin! I removed it and entered firing range, the FPS suddenly became stable! I put it again, it also remained stable! Is this the problem? I have i9-14900K
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CC Ry4N (@anubhavmaitra) reported@EASFCMOBILE @EAHelp Still no fix days later. I submitted receipts, order numbers, screenshots and UID multiple times, yet nothing has been resolved. Now my account is locked from purchases because your system says the previous transaction is still processing. Terrible support experience and WORST.
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Richard Muscroft (@812f67feb6d2432) reportedYou lot payed billions a year and we still the same problem i keep getting kick out with severe issues when are you going to sort this out Losing coins keep getting threatened with warning @AskEASupport
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IRGC NEWS ™ (@IRANGUARDCORPSE) reported@ImChambel @JamesNFFC1984 @EAHelp I logged in but problem is finding a game ffs
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Pedro Soares Batista (@PedroSoare38) reported@EAHelp @EASPORTSFC This is unacceptable. My account was hacked, password/2FA changed (Case #243136005). Your own support CONFIRMED the hack/unrecognized IPs this morning. Now your ToS team lies saying "no signs of compromise" and bans me. I spent €100 recently. Fix this!
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matt olpin (@MattOlpin) reported@EAHelp Hi, I’m reaching out regarding an ongoing issue on EA Sports FC 26 that has not been resolved through troubleshooting. I was previously given Case ID #241739143 and advised to follow up. I am consistently experiencing the following errors every time I attempt to play Clubs: •“The season pass is currently unavailable and you will not be able to earn progression towards your season pass.” •“Unable to connect to the EA servers. Please check your internet connection and try again.” Important details: •Platform: Xbox Series S •NAT Type: Open •Ping: 40–47 ms •Ultimate Team works normally •Issue only affects Clubs and Season Pass Troubleshooting already completed: •Restarted console and network •Cleared MAC address •Reinstalled the game •Tested multiple networks (including hotspot) •Disabled VPN (Verizon Secure Wi-Fi) This issue is consistent on every attempt (not intermittent) and appears to be server-side or account-related rather than a connection issue. Can you please escalate this case or confirm if this is a known issue affecting Clubs/Season Pass? I can provide screenshots or additional details if needed. Thank you for your assistance.
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Matt Crane (@mjcrane33) reported@EASPORTS_MUT @EAHelp @EA Fix your servers ! People, including myself keep getting kicked today, Do your job! I don’t understand how your heads let you all keep your jobs with how bad this has been this year. FPS & racing games don’t have this much of a problem!
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Fuduli (@Fuduli10) reported@FUT_Accountant @EAHelp @EASPORTSFC My account is blocked for over a week due to a stuck Evolution item in unassigned. I cannot access packs or use purchased FC Points. Support confirmed but no fix yet. This needs urgent manual intervention.
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ReDragon93 (@ReDragon24) reportedUPDATE: After days of troubleshooting, support tickets and useless answers, the problem is finally fixed. And no, the solution did NOT come from EA Support. @EASFCDirect @EASPORTSFC @EAHelp
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Chris Cain (@CHRIS_CAIN1980) reported@MaddenAcademy_ My favorite part, is how a mult-billion dollar company cannot fix their unstable servers... @EAHelp
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B-L-M, Free Palestine, Anthony is a bully (@advancedstats23) reportedDo you guys plan to fix ea servers within the next year @EAHelp
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Tomas (@Tomas42097) reported@EAHelp Hi, I'm having a serious issue. My PSN account is linked to an unknown EA email address that isn't mine. I have no access to that email and can't play any of my EA games. Standard support isn't responding. Can you please help me unlink it? Thanks.
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Peter (@Visual_Fears) reported@EASFCDirect @EAHelp @EASPORTSFC Any chance you’s can let me DM either as I’ve got an issue with FC 26 I need to discuss with someone. I tried using the EA Help website to contact someone but it wasn’t helpful. Thanks
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abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported@EASFCDirect @EAHelp I have a problem with Ultimate Team. I can't connect for 2 days now. I tried everything (restart, internet, reinstall), but still not working. Please help me fix this issue.
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busta bust (@bust_busta) reported@EAHelp @EASPORTSFC I am requesting an immediate escalation for Case #[243220939]. I have a server-side data corruption issue: an unclaimed Evolution reward is stuck and unredeemable, causing my account’s Store access to crash entirely.
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Aidan (@oglea071) reported@EAHelp @EAMaddenNFL @Zirksee please fix your game, no way you make millions off packs and buying the game itself that you cant upgrade the servers 26 maddens in…. Greedy *****
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KingScorpius (@KingScorpius_) reportedEA Help is failing. Too many people are getting false bans and only receiving automated responses instead of real investigations. Players deserve exact reasons and human reviews—not AI replies. Legit players shouldn’t be ignored. EA needs to fix this. #Respawn #EAHelp #FalseBan
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Ricky Raju (@Ricky_Raju) reported@EAHelp why is there so many cheats in your game? Dont you have filters to remove or stop cheaters? Almost every match we come across cheaters...and guess what? Although the player isnt skilled, they still win...PLEASE FIX YOUR GAMEPLAY
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INDIAN SPECTATOR (@subs_by_chance) reported@EASFCMOBILE @EAHelp yesterday morning Sunday many users got 200 tokens as freebies they have approximately 2x117,2×116 cards.user like me never get 200 to-kens free it's unfair to play you giving some users 200 token as glitch and others nothing.We need 200 token compensation