EA Games status: server issues and outage reports

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 28, 6:20 PM EDT	0	0
Apr 28, 6:40 PM EDT	0	0
Apr 28, 7:00 PM EDT	0	0
Apr 28, 7:20 PM EDT	0	0
Apr 28, 7:40 PM EDT	0	0
Apr 28, 8:00 PM EDT	0	0
Apr 28, 8:20 PM EDT	0	0
Apr 28, 8:40 PM EDT	0	0
Apr 28, 9:00 PM EDT	0	0
Apr 28, 9:20 PM EDT	0	0
Apr 28, 9:40 PM EDT	0	0
Apr 28, 10:00 PM EDT	0	0
Apr 28, 10:20 PM EDT	0	0
Apr 28, 10:40 PM EDT	0	0
Apr 28, 11:00 PM EDT	0	0
Apr 28, 11:20 PM EDT	0	0
Apr 28, 11:40 PM EDT	0	0
Apr 29, 12:00 AM EDT	0	0
Apr 29, 12:20 AM EDT	0	0
Apr 29, 12:40 AM EDT	0	0
Apr 29, 1:00 AM EDT	0	0
Apr 29, 1:20 AM EDT	0	0
Apr 29, 1:40 AM EDT	0	0
Apr 29, 2:00 AM EDT	0	0
Apr 29, 2:20 AM EDT	0	0
Apr 29, 2:40 AM EDT	0	0
Apr 29, 3:00 AM EDT	0	0
Apr 29, 3:20 AM EDT	0	0
Apr 29, 3:40 AM EDT	0	0
Apr 29, 4:00 AM EDT	0	0
Apr 29, 4:20 AM EDT	0	0
Apr 29, 4:40 AM EDT	0	0
Apr 29, 5:00 AM EDT	0	0
Apr 29, 5:20 AM EDT	0	0
Apr 29, 5:40 AM EDT	0	0
Apr 29, 6:00 AM EDT	0	0
Apr 29, 6:20 AM EDT	0	0
Apr 29, 6:40 AM EDT	0	0
Apr 29, 7:00 AM EDT	0	0
Apr 29, 7:20 AM EDT	0	0
Apr 29, 7:40 AM EDT	0	0
Apr 29, 8:00 AM EDT	0	0
Apr 29, 8:20 AM EDT	0	0
Apr 29, 8:40 AM EDT	0	0
Apr 29, 9:00 AM EDT	0	0
Apr 29, 9:20 AM EDT	0	0
Apr 29, 9:40 AM EDT	0	0
Apr 29, 10:00 AM EDT	0	0
Apr 29, 10:20 AM EDT	0	0
Apr 29, 10:40 AM EDT	0	0
Apr 29, 11:00 AM EDT	0	0
Apr 29, 11:20 AM EDT	0	0
Apr 29, 11:40 AM EDT	0	0
Apr 29, 12:00 PM EDT	0	0
Apr 29, 12:20 PM EDT	0	0
Apr 29, 12:40 PM EDT	0	0
Apr 29, 1:00 PM EDT	0	0
Apr 29, 1:20 PM EDT	0	0
Apr 29, 1:40 PM EDT	0	0
Apr 29, 2:00 PM EDT	0	0
Apr 29, 2:20 PM EDT	0	0
Apr 29, 2:40 PM EDT	0	0
Apr 29, 3:00 PM EDT	0	0
Apr 29, 3:20 PM EDT	0	0
Apr 29, 3:40 PM EDT	0	0
Apr 29, 4:00 PM EDT	0	0
Apr 29, 4:20 PM EDT	0	0
Apr 29, 4:40 PM EDT	0	0
Apr 29, 5:00 PM EDT	0	0
Apr 29, 5:20 PM EDT	0	0
Apr 29, 5:40 PM EDT	0	0
Apr 29, 6:00 PM EDT	0	0
Apr 29, 6:20 PM EDT	0	0

At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

Online Play (43%)
Sign in (35%)
Game Crash (10%)
Matchmaking (8%)
Glitches (4%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Gladbeck	Sign in	2 days ago
Santurtzi	Glitches	3 days ago
Ciudad Apodaca	Online Play	4 days ago
Ashington	Matchmaking	4 days ago
Naucalpan de Juárez	Sign in	6 days ago
Munich	Sign in	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

cslmae (@Babsy_T) reported 9 seconds ago
@EAHelp Hi I brought some lp on the Sims Freeplay and it says there's been error in my wifi connection but the my money's already been deducted in my wallet. But the ko and social life is still zero. What do you think is the problem? My money is already gone, but what I bought is nothere
Yusuf Acay (@yusufjr2727) reported 2 minutes ago
Please fix this problem. Every time I want to play, I can't access the game. Stop updating the content; you're reducing the number of users. I've been trying to connect to the game for 5 hours and haven't been able to connect even once. Remove this problem from Türkiye. @EAHelp
Joshua (@Joshualsgr) reported 8 minutes ago
@EAHelp fix your ******* menus EA they are the worst I’ve seen. It’s beeen like this for two weeks. Fix your menus. I get backed out all the time.
Ross Milligan (@Ross_Milligan) reported 8 minutes ago
@EAHelp Service is completely useless anyway, off you ****
andrew (@350zracecar) reported 10 minutes ago
@EAMaddenNFL @EAHelp @EASPORTS_MUT damn so only PlayStation can get the 89bnd pack glitch there are people with 300 packs
Deckie (@Deck1e_) reported 10 minutes ago
@EAHelp while i was on my 4th on ultimate gauntlet (on a streak win btw) i was vsing this guy and i won the game but as soon as the game finshed i got dc and i had to login back in to ultimate team and it pop up a disconnect message but my internet was not booted or dropped out.
INDIAN SPECTATOR (@subs_by_chance) reported 13 minutes ago
@EASFCMOBILE @EAHelp yesterday morning Sunday many users got 200 tokens as freebies they have approximately 2x117,2×116 cards.user like me never get 200 to-kens free it's unfair to play you giving some users 200 token as glitch and others nothing.We need 200 token compensation
Chad (@Chad_Ar15s) reported 13 minutes ago
@EAHelp is there a reason I have to dashboard my game every time I search my club, the market, claim an objective or complete and SBC? I have had my internet provider out twice no issue, master rest my console and re downloaded the game and still the same connection issue?
Umut Savaş (@iumut18) reported 14 minutes ago
@jasonchai045 @EAHelp thank u for comment. I created ticket for this problem. I wish they will fix it.
Joe Fixit (@JoeFixit13) reported 16 minutes ago
@MaddenNFLDirect @EASPORTS_MUT @EAHelp just wasted 6 hours on the CPU event to get a 95 player pack after 10 wins and I never got the player just 1400 karrots. Please fix this
The Fridge (@unjustfridge) reported 18 minutes ago
@EAHelp @PlayApex I’m having issues with my game crashing everyday at least once. Doesn’t happen in other games for me. Can you dm me and try to help?
R Zen (@RZen91006429) reported 24 minutes ago
@EAHelp You need to Rename MUT into Crash. Because Crash is all it does! Take some of those Billions of Dollars a buy a few servers! Your CEO should be Fired!
Aidan (@oglea071) reported 25 minutes ago
@EASPORTS_MUT @EAMaddenNFL @EAHelp fix your ******* servers
Brandon®🤒💧 (@B_LxckedN) reported 25 minutes ago
@EAHelp @MaddenNFLDirect Bought the season pass from the store and didn’t give it then bought it again and it took a total of 3000 points . Plz fix
frizz. (@Eazystix) reported 26 minutes ago
is anyone having problems with sims4 crashing on ps5? @EA @EAHelp
H (@SolicitorSpurs) reported 26 minutes ago
@EASPORTSFC @EASPORTS HOW CAN I HAVE 76 ITEMS IN MY SBC STORAGE, BUT SEARCH FINDS NO RESULT. FIX YOUR GAME. @EAHelp
Rusty 🇨🇦 (@Rusty_Sandbag) reported 28 minutes ago
Hey @TwitchSupport , can you help me disconnect my account from my old EA Account? @EAHelp is INCOMPETENT....
Shawn ****** (@ShawnSanger1575) reported 28 minutes ago
@EAHelp there is a lot of lagging in the H2H Match system as if I play with higher ovr or even play H2H with extremely good network it still lags a lot
The TnT Gaming Channel (@MrTally0002) reported 30 minutes ago
@EAHelp we have a serious problem. I bought apex packs and have been receiving multiple items I already owned. I would either like a refund or something. I've sent emails, I've done everything possible and still ignored. Im not some little kid you can push around.
Mino Gaming (@Minarchick42) reported 34 minutes ago
@EAHelp @Battlefield @EAPlaytesting I got the link to join BF Labs but the Playtesting site is down and won't open the sign in page. I only have another day to sign in PLEASE HELP!!!
impudent ***** (@fondduchateau) reported 35 minutes ago
@EAHelp Hi, I bought The Sims 3 + all the DLCs on Steam but cannot play on Mac and Steam provides no CD keys. Your support page is not working for me. Can you help add the Mac 64-bit version to my EA account? i can provide proof of purchase.
VRS_Ninja (@VRS_Ninja) reported 37 minutes ago
@ApexLiveComms @EAHelp Can yall actually fix ur game dude?
SAVVY_PROJECT (@SAVVYPROJECT1) reported 42 minutes ago
@EAHelp are you going to update battlefield 6 and actually fix the servers. Why do servers start from scratch after every game? Why is there not console only servers and PC only servers? Are any of you actually gamers? Why do I have all of these yellow dots on my screen?
Phantom Menace (@campaign_comms) reported 43 minutes ago
Hey @EA @EAHelp I need help with an xbox compatibility issue please
Rmichael46 (@jjeffdude46) reported 45 minutes ago
Sugar rush solos aren't giving small egg reward upon completing.. please fix @MaddenNFLDirect @EASPORTS_MUT @EAHelp
matt olpin (@MattOlpin) reported 47 minutes ago
@EAHelp, I need help logging into clubs in EA FC 26. I haven't been able to log in to Pro Clubs for days now. I can switch accounts or use the older Xbox One console version, and it works fine. I can't play with anyone on my main account on the Xbox Series S version. It allows me to play all other game modes. Can someone please help me resolve this issue?
bobby🛸🧀 (@OpTicComposure) reported 49 minutes ago
@EAHelp this **** is still down we paid 70 for this piece of scam. its been a week fix the servers @eahelp @MaddenNFLDirect
Erik (@JasonF13Fan) reported 50 minutes ago
@EAHelp @EAMaddenNFL @EASPORTS_MUT Hey ******** fix your dam servers! Got to tier 2 for the CPU Event finished and won the first game but due to being “kicked” out it’s now counted as a loss and means I’d have to do the first 5 games again! Class action lawsuit is what you need!
zenkaiftw (@fwwkenkaiii) reported 55 minutes ago
@EAHelp Are y’all gonna fix clubs on pc with the cross play being broken and not being able to play? or nah
alex (@alex61867533024) reported 59 minutes ago
@EASFCDirect @EASPORTSFC @EAHelp can you guys please fix the live events. for the last month and a half i've been getting kicked out the second i load in, and its wasting all my attempts leading me to getting ZERO rewards.