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EA Games status: server issues and outage reports

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Full Outage Map

Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

  • 44% Online Play (44%)
  • 22% Sign in (22%)
  • 19% Matchmaking (19%)
  • 11% Glitches (11%)
  • 2% Hacking / Cheating (2%)
  • 2% Game Crash (2%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

CityProblem TypeReport Time
Springfield Sign in 2 days ago
Saint-Brevin-les-Pins Online Play 6 days ago
Lakeville Matchmaking 7 days ago
Veendam Online Play 8 days ago
Guayaquil Online Play 8 days ago
Milan Sign in 16 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • fondduchateau
    impudent ***** (@fondduchateau) reported

    @EAHelp Hi, I bought The Sims 3 + all the DLCs on Steam but cannot play on Mac and Steam provides no CD keys. Your support page is not working for me. Can you help add the Mac 64-bit version to my EA account? i can provide proof of purchase.

  • iplay_4_keep
    50grandtune (@iplay_4_keep) reported

    @EAHelp server down psn allmight50grand

  • iumut18
    Umut Savaş (@iumut18) reported

    @jasonchai045 @EAHelp thank u for comment. I created ticket for this problem. I wish they will fix it.

  • crazykev091
    Kevin Drake (@crazykev091) reported

    @EASPORTS_MUT @EA @EAHelp I understand draft week pushing a whole lot of content but to drop season 8 and the servers since at minimum Tuesday have not worked properly thats a big issue I’ve maybe have gotten to play 3 games in 5 days

  • ReDragon24
    ReDragon93 (@ReDragon24) reported

    UPDATE: After days of troubleshooting, support tickets and useless answers, the problem is finally fixed. And no, the solution did NOT come from EA Support. @EASFCDirect @EASPORTSFC @EAHelp

  • 1bustamanteof
    Wagner Bustamante (@1bustamanteof) reported

    I’m reaching out as a last resort. For about two years, I’ve been stuck in an 'Expired Credential Loop' with my @EAHelp account linked to Xbox. I’ve tried every possible fix: password resets, VPNs, and clearing cache.

  • Rasirdaking
    Rasir (@Rasirdaking) reported

    @EASPORTS_MUT Bought the premium pass and ea not giving me rewards plz fix this @EAHelp

  • artmanp46
    arthur pierce (@artmanp46) reported

    @EAHelp Fix the damn game. Its unplayable

  • BeardownDoc
    RWC (@BeardownDoc) reported

    @EAHelp you have the worst customer service I’ve ever seen. Zero live people. Impossible to chat. Our account was banned because someone else tried to hack us. Zero resolution and son banned from his apex. Horrendous company

  • Joshualsgr
    Joshua (@Joshualsgr) reported

    @EAHelp fix your ******* menus EA they are the worst I’ve seen. It’s beeen like this for two weeks. Fix your menus. I get backed out all the time.

  • RZen91006429
    R Zen (@RZen91006429) reported

    @EAHelp You need to Rename MUT into Crash. Because Crash is all it does! Take some of those Billions of Dollars a buy a few servers! Your CEO should be Fired!

  • Krzysztof13073
    Krzysztof Sitarz (@Krzysztof13073) reported

    @EAHelp hello ea, what the hell is happening to servers on FC26 my ping jumps to over 1100 and stays like this for long time , last week not even one stable game, i live in uk and can easly say i am not the only one having this issues

  • Minarchick42
    Mino Gaming (@Minarchick42) reported

    @EAHelp @Battlefield @EAPlaytesting I got the link to join BF Labs but the Playtesting site is down and won't open the sign in page. I only have another day to sign in PLEASE HELP!!!

  • Horus_TV1
    Horus TV1 (@Horus_TV1) reported

    @EAHelp @ApexLiveComms @PlayApex I had extreme FPS drops! I think it is related to shader chach related to the Axel Premium skin! I removed it and entered firing range, the FPS suddenly became stable! I put it again, it also remained stable! Is this the problem? I have i9-14900K

  • keeLesh_FPS
    🌙 (@keeLesh_FPS) reported

    @PlayApex I get ce Errors when i start the Game cant Play anymore any help? @EAHelp

  • plippyflipbqsc
    plippyflippy (@plippyflipbqsc) reported

    @EAHelp @EASPORTSFC please fix your game on ps5 me and other users are having issues when trying to do sbcs squad changes objectives packs you name it on the menu and your game just freezes with that silly triangle thing just loading causing me to restart my game 15-30 times aday

  • RickSinkoe
    RagnaRick (@RickSinkoe) reported

    @EAHelp @EASPORTS_MUT @EASPORTS What in the actual hell is going on with your servers.. A total lack of communication, no service and still no way to play the game. It’s really frustrating that I can’t play a game I Bought due to ur company’s incompetence! Fix ur servers!🤬😤😡

  • unjustfridge
    The Fridge (@unjustfridge) reported

    @EAHelp @PlayApex I’m having issues with my game crashing everyday at least once. Doesn’t happen in other games for me. Can you dm me and try to help?

  • mo_s828
    Mohammad S. (@mo_s828) reported

    @Jayden_AVFC @EASFCDirect @EAHelp What was the fix?

  • PedroSoare38
    Pedro Soares Batista (@PedroSoare38) reported

    @EAHelp @EASPORTSFC This is unacceptable. My account was hacked, password/2FA changed (Case #243136005). Your own support CONFIRMED the hack/unrecognized IPs this morning. Now your ToS team lies saying "no signs of compromise" and bans me. I spent €100 recently. Fix this!

  • CYLENTKILLSY
    CYLENTKILLS (@CYLENTKILLSY) reported

    Im getting error codes on all battlefield games on PS5 can't get pass main screen all other games and Apps work @AskEASupport

  • Elliotboy45
    Elliot (@Elliotboy45) reported

    @atomichawk01 @EA @EAHelp Sadly 😔 I dealt with the same problem before. Support couldn’t resolve it, and an telegram user (moore_geek) ended up helping me recover my account. Hope this info helps you.

  • yldrmfevzican
    fevzi can yıldırım (@yldrmfevzican) reported

    I've been experiencing connection issues in EA FC 26's Ultimate Team game mode for about two days now, and all the solutions I've tried have failed. I need help. @EAHelp

  • Fuduli10
    Fuduli (@Fuduli10) reported

    @FUT_Accountant @EAHelp @EASPORTSFC My account is blocked for over a week due to a stuck Evolution item in unassigned. I cannot access packs or use purchased FC Points. Support confirmed but no fix yet. This needs urgent manual intervention.

  • HellbenderSTL
    Billy ⚜️ (@HellbenderSTL) reported

    @EASPORTSCollege @EAHelp, I purchased the EA SPORTS MVP+ Membership on PS5. My PS account shows the subscription is active, the PS Store says I own it, and I’ve restored licenses. However, CFB27 still shows the July 6 Deluxe unlock instead of the July 2 MVP+ early access. Is this a known entitlement issue? I can provide screenshots.

  • LiamGM90
    LiamGM ⚫️⚪️⚫️⚪️ (@LiamGM90) reported

    @EAHelp @EASPORTSFC @EASFCDirect Slow ******* servers On #FC26 Seriously get this problem SORTED BY 9pm tonight cause I want to my SQBs later thank U !!!!

  • MrTally0002
    The TnT Gaming Channel (@MrTally0002) reported

    @EAHelp we have a serious problem. I bought apex packs and have been receiving multiple items I already owned. I would either like a refund or something. I've sent emails, I've done everything possible and still ignored. Im not some little kid you can push around.

  • WengersLostSon
    Mr77 (@WengersLostSon) reported

    Every other day there’s always some sort of bs maintenance going on fix your ******* servers mannnn @EAHelp @EASPORTSFC

  • Babsy_T
    cslmae (@Babsy_T) reported

    @EAHelp Hi I brought some lp on the Sims Freeplay and it says there's been error in my wifi connection but the my money's already been deducted in my wallet. But the ko and social life is still zero. What do you think is the problem? My money is already gone, but what I bought is nothere

  • Montcastle94985
    Montcastle (@Montcastle94985) reported

    I was actually having fun in Madden 26 Superstar mode. But now I cant play due to Error (512). Why force us to be online to play Superstar in the first place? @EAHelp