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EA Games status: server issues and outage reports

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Full Outage Map

Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

  • 44% Online Play (44%)
  • 42% Sign in (42%)
  • 7% Matchmaking (7%)
  • 7% Game Crash (7%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

CityProblem TypeReport Time
Bristol Online Play 3 hours ago
Peyriac-de-Mer Online Play 3 days ago
Cambrils Sign in 7 days ago
Alameda Online Play 11 days ago
New Iberia Online Play 12 days ago
Gänserndorf Online Play 12 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • ImAkshayShrivas
    Akshay Shrivas (@ImAkshayShrivas) reported

    @EAHelp @NFSCSpeak @NFSNL any update on below issue? Still unable to connect to servers in game.

  • lupesciu9
    çůmø (@lupesciu9) reported

    @EAHelp FIX SERVERS PLEASE

  • JonnyD16654
    Jonny Doe (@JonnyD16654) reported

    @EAHelp @EAMaddenNFL @MaddenNFLDirect can yall please work on the glitched Trophies for Ps5. The community has made multiple reports and has gotten no response. They’ve been broken since launch. Please help. 🙏🏻

  • ArmanJouzd86950
    Arman Jouzdani (@ArmanJouzd86950) reported

    @EAHelp @EASPORTS_MUT fix the visa cpu event on pc, it is slowed down and unplayable even with chew clock

  • AL_BAULE
    Al Baule (@AL_BAULE) reported

    @EAHelp wondering if the fix for battlefield 6 bugs are getting worked on. Every gamers lvls to guns says 0 instead of the actual levels and also every gamers stats are way off. There has been a issue after every update that you all have put out has caused some type of issues.

  • ADElhamdan91
    ADEl (@ADElhamdan91) reported

    @EAHelp "Hello I have been facing a technical issue with my FC 26 account for over 3 days. My console is stuck/freezing on the rewards screen, even though I already claimed them via the web app. I’ve contacted support daily with no resolution. Please help me

  • babe84_irene
    Irene (@babe84_irene) reported

    I tried your chatbot today and dident not get the help I needed @EAHelp Only thing that bot could say was : Hi! 🙋 Let’s get this fixed. Tell us about the issue you're having and we’ll help you get back in the game.

  • tankarcadetv
    🇲🇽tankarcade🇺🇸 (@tankarcadetv) reported

    @EAHelp So go back to forums where anything will be drop all the way down no help. It’s maybe it’s a issue where you don’t have enough of help or you wanna see if people have funny names

  • nfkqOo0Lqe6485
    长川 (@nfkqOo0Lqe6485) reported

    @EAHelp @EAHelp Please help me deal with the account problem. I have sent you a private message.

  • srba444
    سليمان (@srba444) reported

    @FOUR1080106 @EAHelp "That's great! However, I'm having a problem now—my email isn't working, so I’m not receiving the code. Did you face any issues with that?"

  • Tulky178512
    Tulky (@Tulky178512) reported

    to @EAHelp if you continue to stuff me around on BF6 refunds you will find yourself before the ACCC in Australia i have already taken this to fair trading so get off your *** and issue my refund in full

  • LMCD__
    Myles Lewis-Skelly Enjoyer (@LMCD__) reported

    @FrankakaEldon @EAHelp Ps servers down

  • abo_abdalh89
    abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported

    @EA @EAHelp @EAHelp I have a problem with Ultimate Team on PS5. I can't connect for 2 days. I tried restarting the game, checking internet, and reinstalling, but nothing works. Please help me fix this issue.

  • cinderellaJai
    James Thomas (@cinderellaJai) reported

    @EAHelp Did y’all fix superstar mode

  • JonnyD16654
    Jonny Doe (@JonnyD16654) reported

    @EAHelp @EAMaddenNFL @MaddenNFLDirect can yall please work on the glitched Trophies for Ps5. The community has made multiple reports and has gotten no response. They’ve been broken since launch. Please help. 🙏🏻

  • joshsterdee
    Josh (@joshsterdee) reported

    @EAHelp fix your servers

  • djtarran
    Dave Tarran (@djtarran) reported

    @EAHelp @EASFCDirect @EASPORTSFC Your game is unplayable!! Its been like this for weeks now, I can take a day or 2 but its been weeks! I'd hoped the update was to fix it! Buying and selling, sbcs, searching players, buying/opening packs all freeze the menu for a minute!

  • JonnyD16654
    Jonny Doe (@JonnyD16654) reported

    @EAHelp @EAMaddenNFL @MaddenNFLDirect can yall please work on the glitched Trophies for Ps5. The community has made multiple reports and has gotten no response. They’ve been broken since launch. Please help. 🙏🏻

  • xct_01
    . (@xct_01) reported

    @Overballe_Wiili @ocarranzav @EAHelp I updated but like problem i can’t solution

  • AntDiaz4
    Antonio Diaz (@AntDiaz4) reported

    @EAHelp Another day, still not working

  • oglea071
    Aidan Ogle (@oglea071) reported

    @EASPORTS_MUT @EAHelp @EASPORTS tell me why I can’t play a game on your dog **** servers, it is April fix your game… you make millions just of game purchases not to mention in game purchases

  • taliskhanov
    taliskhanov42 (@taliskhanov) reported

    @EAHelp My last resort is asking you for help. I would really appreciate your assistance and hope you can help me with my problem soon.

  • William2kTV
    William (@William2kTV) reported

    @EAHelp please fix your ps5 servers I cant take another game of playing a laggy game because someone im facing has trash internet.

  • ddelong75
    Dan Delong (@ddelong75) reported

    @EAHelp my madden username is tdelong75 I have spent hours upon hours trying to login some days and I feel like I wasted my money buying the season 6 field pass! Please lmk what I can do to fix this issue or possibly get a refund on the field pass! I’d prefer to grind it out

  • csd
    csd 🇺🇦 (@csd) reported

    For the love of God @EAHelp please fix your Xbox Series X crashing issue with FC 26.

  • Eazystix
    frizz. (@Eazystix) reported

    is anyone having problems with sims4 crashing on ps5? @EA @EAHelp

  • HasanAl45642585
    Hasan Ali (@HasanAl45642585) reported

    @EAHelp The EA App's 'Cancel Refund' button failed due to a technical bug, causing me to lose my $20.99 FC 26 deal. Live support (Case ID: 241226593) admits the issue but says they can't do anything. Why should I pay for your app's glitch? I need a fix! @EAHelp @EA #EAHelp #FC26

  • WolfiPr
    Wolfgang Prüger (@WolfiPr) reported

    @EASFCDirect @EAHelp @EASPORTSFC This game would be much better, if you idiots would fix key things like gameplay and matchmaking. Perfect round in gauntlet is impossible for me bc despite having a bad form in "friendlies", I am still getting matched against elite players.

  • JalenPercs1
    SuperbowlMvpHurts 🧊🦅🧊 (@JalenPercs1) reported

    @EAHelp Why can’t I buy the“ultimate legends token pack”? It says “an issue has occurred, please try again later. Contact customer service if the issue continues to occur. Also fix your game. There is a serious glitch in the sugar rush h2h game mode with safeties. Put in some effort

  • lewissenna1
    Lewis Senna (@lewissenna1) reported

    Hello @XboxSupport can you help me? The game Grid Legends has been unplayable online for 4 weeks now. I have exhausted all help options with @EAHelp to no avail. They're not talking and it doesn't look like they are interested in solving this problem.