EA Games status: server issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Problems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
- Online Play (42%)
- Sign in (25%)
- Matchmaking (16%)
- Glitches (12%)
- Hacking / Cheating (4%)
- Game Crash (2%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
|
|
Sign in | 4 days ago |
|
|
Sign in | 4 days ago |
|
|
Online Play | 11 days ago |
|
|
Sign in | 11 days ago |
|
|
Online Play | 13 days ago |
|
|
Online Play | 15 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
-
R Zen (@RZen91006429) reported@EAHelp You need to Rename MUT into Crash. Because Crash is all it does! Take some of those Billions of Dollars a buy a few servers! Your CEO should be Fired!
-
cslmae (@Babsy_T) reported@EAHelp Hi I brought some lp on the Sims Freeplay and it says there's been error in my wifi connection but the my money's already been deducted in my wallet. But the ko and social life is still zero. What do you think is the problem? My money is already gone, but what I bought is nothere
-
Umut Savaş (@iumut18) reported@jasonchai045 @EAHelp thank u for comment. I created ticket for this problem. I wish they will fix it.
-
Liam Carson (@LiamCarson93) reported@EAHelp can you look at the dm I’ve sent you please? Got an issue with my account and not getting anywhere
-
nnnvvv222 (@nnnvvv222) reported@EAHelp Hey, I tried contacting EA customer service but I keep getting an AI bot and can't seem to get through to an actual human. The bot just keeps suggesting the same basic fixes that I've already tried. Do you know how to get through to a real person at EA support?
-
İncelikli Hayta (@innceliklihayta) reported@EAHelp I've been trying to get support for my missing FC26 Icon Edition content for a week. Your staff is being rude, insulting, and closing chats on me without solving anything. I paid for a service I cannot access, and no one cares. #EAHelp #FC26 #EpicGames
-
B-L-M, Free Palestine, Anthony is a bully (@advancedstats23) reportedDo you guys plan to fix ea servers within the next year @EAHelp
-
Gary Christie (@0d04e6bd3b94496) reported@EAHelp @EAMaddenNFL My Madden 26 Superstar import is broken. Getting "can't find player on EA server" for months. Can't start a new career or delete the old one. I've tried all local fixes. Please help reset my Superstar cloud data so I can play! #Madden26
-
Fuduli (@Fuduli10) reported@FUT_Accountant @EAHelp @EASPORTSFC My account is blocked for over a week due to a stuck Evolution item in unassigned. I cannot access packs or use purchased FC Points. Support confirmed but no fix yet. This needs urgent manual intervention.
-
nnnvvv222 (@nnnvvv222) reported@EAHelp @EAHelp I've been trying to fix FC26 not launching on PC for days now. EasyAntiCheat runs for a second then straight back to EA App, no error message. Tried every possible fix. Can someone please help me?
-
fevkalâdenin fevkinde (@mukemmelmiyimm) reported@kylel43 @AskEASupport @Sylas_Nerd makes it a one-time fix.
-
Brian Hauck (@bulldog9476) reportedHas anyone else been experiencing constant lag and getting repeatedly booted from the servers since the last Madden update or is it just me? @EASPORTS_MUT @EAHelp
-
Emirion (@Emirionkane) reported@EAHelp I need help with Case #243410133. My Guest account has an age error and the support button is missing in-game. Chat agents couldn't fix it. Please help me update my birth date manually so I don't lose my progress. #EAHelp #FCMobile
-
النمله اليمنيه🇾🇪(اسمي نواف) (@MR_ANT1) reported@EAHelp @EASPORTS two times yesterday and now my opponent disconnected and i get a disconnected message and i lose the game and my progress two times my streak of winning is lost cuz of this problem and i can't get in touch with a support agent i need HELP
-
Mr77 (@WengersLostSon) reportedEvery other day there’s always some sort of bs maintenance going on fix your ******* servers mannnn @EAHelp @EASPORTSFC
-
Montcastle (@Montcastle94985) reportedI was actually having fun in Madden 26 Superstar mode. But now I cant play due to Error (512). Why force us to be online to play Superstar in the first place? @EAHelp
-
Ziad Zaker (@ziadzaker) reported@EAHelp Need help with Case #242000397 (lost rewards/server error). Two agents (Gaurav and Shanti C) have now disconnected active support chats when I requested manager escalation. Was told managers aren't available despite your website saying escalation is an option.
-
L (@Luisx643) reported@EAHelp @EA @EAHelp Can you please look into my open case #243651902 I’ve been waiting a week nearly and being penalised for something I’ve not done. Great customer service.
-
Ultra (@UltraC5ttv) reported@EAHelp Can u please fix maddens crashing issue. its unplayable on pc since season 8 launched
-
Aidan (@oglea071) reported@EASPORTS_MUT @EAMaddenNFL @EAHelp fix your ******* servers
-
Gaurav Kumar (@GauravKuma96201) reported@EAHelp @EASFCDirect Not able to login into ultimate team or companion app for last 6-7 hours getting error message login not available
-
Michał Zając (@MichalZajac61) reported@EAHelp @EAHelp there is problem with high ping in Clubs in FC26. In every match players have exactly 260 ping and they are kicked out from match when it’s substitute. Since one week. No one can play…
-
Josh (@joshsterdee) reported@EAHelp fix your servers
-
The Fridge (@unjustfridge) reported@EAHelp @PlayApex I’m having issues with my game crashing everyday at least once. Doesn’t happen in other games for me. Can you dm me and try to help?
-
The Boomer Vault (@MeekinOnMovies) reportedHey @OperationSports you may want to warn Madden players about Madden’s broken customer support. The links and avenues here no longer exist. @eahelp is gone. Facebook is gone too. Most importantly: EA Support literally told me I can’t play EA games online unless I regain access to an old Xbox that was factory-reset and traded in. I know my EA password, control the linked Xbox account, and can prove ownership, but their recovery system has no workable fallback. Case #252552383. What a waste of money!
-
abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported@EASFCDirect @EAHelp I have a problem with Ultimate Team. I can't connect for 2 days now. I tried everything (restart, internet, reinstall), but still not working. Please help me fix this issue.
-
リアム (@liam48756076) reportedThe cpu draft even on madden 26 is lagging and running slow on pc it has been like this since the visa draft I never got to ever play the event once because it’s unplayable, please fix @EAHelp @EAMaddenNFL
-
Deckie (@Deck1e_) reported@EAHelp while i was on my 4th on ultimate gauntlet (on a streak win btw) i was vsing this guy and i won the game but as soon as the game finshed i got dc and i had to login back in to ultimate team and it pop up a disconnect message but my internet was not booted or dropped out.
-
Sherri Only Son™ (@iamDame2Cold) reportedSay @EA I entered my password for the EA app, due to unnecessary security measures..You require me to enter a passcode that you are supposed to send to my e-mail…30 mins and 10 requests later, no code. How do we fix this? @EAHelp
-
abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported@EA @EAHelp @EAHelp I have a problem with Ultimate Team on PS5. I can't connect for 2 days. I tried restarting the game, checking internet, and reinstalling, but nothing works. Please help me fix this issue.