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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Sign in (42%)
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Online Play (34%)
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Matchmaking (9%)
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Game Crash (9%)
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Glitches (4%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lebanon |
Online Play | |
 London |
Sign in | |
| Lodi |
Online Play | |
 Cadiz |
Sign in | |
| Ashburn |
Sign in | |
 Frankfurt am Main |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Memm Ahmed
(@MemmAhmed1) reported
@EAHelp EA!!!! FIX BF4 server
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BATH-AVE-LEGEND
(@WEAREMADDEN826) reported
Can you fix the companion app please. We pay money for sites to sync our CFMs and you always mess it up every year the same time. Smh Funny how the MUT pqrt of the app works and the CFM part dont. @MaddenNFLDirect @EAMaddenNFL @EAHelp
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Flem❤️🩹
(@Flem555) reported
Hey @EAHelp why is it when I setup my offensive line to pick up a blitz, I can’t snap the ball after???? Can y’all fix y’all’s game!!!!
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Eli Jackson
(@EliAction0) reported
@EAHelp i need help check dm. I’ve been getting disconnect losses for my comp pass for months now
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Gabrielle📸
(@Gabriel_allexis) reported
@b_luscomb @EAHelp If this hasn't gotten any response I'd recommend contacting #gregtech001 on Instagram He helped me fix something quite similar a couple of weeks ago And he should be able to help you out
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Carson
(@Lee_carson777) reported
@BeyondSlayzZ @EAHelp It's so unfair that there can't give us help on time, I'm pissed about their activities and response delay. Thanks to #Gregtech001 on Instagram, they are always there to help fix issues
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Brenna Luscomb
(@b_luscomb) reported
@EAHelp i cant login to ea on my PC. it takes me to your website and says that your website cancelled the connection. i DM’d you please reply 🙄
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🎬
(@HappyIntrinsic) reported
@EAHelp played my Sims 4 game just fine last night, now all of a sudden there's some error and it's not loading. what's the issue? EA ID: HappyIntrinsic
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George mark
(@George_marks77) reported
@vickchick3 @EAHelp If this still persists I'd recommend contacting #gregtech001 on Instagram He helped me fix something quite similar a couple of weeks ago And he should be able to help you out
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Jason Danielson
(@jaydanny18) reported
@EAMaddenNFL @EASPORTS_MUT @EAHelp Day 2 still no response for why I didnt get to choose Porter instead of fantasy pack. This inconsistency in the game and lack of response time for issues that are completely out of users hands is terrible. #Madden23
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Darren Leedham
(@Evohaler1) reported
@EAHelp I have an issue with EA , I cannot remember password , ea recognises my email but wont send verification there , instead its going to 57*****@disabled.ea.com , i do not know this email and there no way of me contacting EA as it keeps sending verification to above email??
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faded_di3g0
(@badvibes618) reported
@Emmanuel95HV @EAFIFAMOBILE @EAHelp I have the same issue 😭 all i want is my reward it'll probably be trash anyways but i want my free player 💀
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peaches🍑
(@rolltide943) reported
@PlayApex @EAHelp @Respawn I did not receive the first event pack because I unlocked it before you pushed out the update. Can I get this pack since it was a glitch on your end? Help pls. I’m not the only one
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Hana Ní Chathmhaoil🐼
(@HanaCampbell) reported
@EAHelp I'm on like day 3 of not being able to open the app and have had zero help. Fix the app first.
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Chloe 🏳️⚧️
(@Ya_Gurl_Chloe) reported
Over the past few days of emailing back and forth with @EAHelp they have gone from trying (and failing) to help me with missing Twitch Drops, to somehow thinking I want to delete my account. Literally THE WORST customer service I have ever experienced. Worse than talking to an AI
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Chendleee
(@chendlee1) reported
@Evohaler1 @EAHelp Why not try #prohack0001 on Instagram they can fix issues like that.
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GT-KING-INFERNAL AFFAIRS
(@JerryKINGTuring) reported
rip black box Need for speed the run online servers down .@EA @EAHelp @NeedforSpeed
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Yeti Untiltable
(@YetiUntiltable) reported
@EAHelp Another trash game. Fix your fifa23 servers, idiots.
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Neen
(@j9swalker) reported
@EAHelp this EA APP has broken not 1 but 2 of my laptops at this point!!!!! 😡😡😡😡
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shibibidadoobie
(@PolesFinnaShift) reported
@EAHelp @PlayApex I’m not getting any of the Apex packs or collection packs from the prize tracker for the Imperial Guard event, any way to fix this or am I SoL?
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Memm Ahmed
(@MemmAhmed1) reported
@EAHelp EA!!!!!! Battlefield 4 playstation 4/5 everday crash FIX IT!!!!!
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Battur
(@battur_t) reported
@tutu4637 @EAHelp how did it happen? i have same issue
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Desmond
(@Desmond81799897) reported
@EAHelp Servers down?
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tabitha carnes
(@tabby32720) reported
@EAHelp i been having problems with ea app since march 1st it keeps telling me i have no packs installed for sims 4
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Chase
(@Chase49349170) reported
@TayTheMan11 @EA @EAHelp Account suspended/banned is usually as a result of violating terms and conditions but if you think you’ve not broken any rule and was banned by mistake, send an inbox to unban_techs on Instagram for quick review and assistance
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Icon🤩💋
(@queenbeecaleigh) reported
@EAHelp how do you fix the mermaid skin details glitch? It won’t let me equip multiple skin details for my mermaid sims only. (With and without CC) If you have them locked, all skin details will disappear and when unlocked multiple cannot be selected. Any help?
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jayyoshinobu
(@AlphaOm15597647) reported
@EAHelp I played the imperial guard event before the update. I got the points required for the prize tracker imperial guard pack but did not receive. Why is this happening, how can I fix/get it?
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.
(@D15K0W34P0N) reported
@PlayApex My game keeps lagging & freezing, help please @EAHelp
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Roronoa Zoro
(@Fireweasle2Zoro) reported
@Respawn @EAHelp my collection event leveled up but because of the update I don’t have my pack. Are you guys gonna fix this or just let it go like every others persistent problem in Apex?
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Bethany
(@Bethyboop02) reported
@EAHelp I own the base game on EA app/Origin, but I bought the DLCs I own on steam. I CANNOT for the absolute life of me get my DLCs to download. What's the problem here?