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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Online Play (56%)
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Sign in (40%)
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Matchmaking (2%)
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Game Crash (2%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Quito |
Online Play | |
 Southampton |
Online Play | |
 Mérida |
Online Play | |
| City of London |
Sign in | |
| Porth |
Online Play | |
 Brest |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Omar C.
(@AubameyangPogba) reported
@EAPlay Good afternoon, I have a problem, I bought it. EAPlay memebresia but when I wanted to go to want to start the application session, I got an error without realizing it, delete the app and I can't find where I can download it, please help me @EAHelp
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Rufai
(@Sir_Ruffy) reported
Hi @EAHelp, playing my Fifa21 online is currently a nightmare as it keeps freezing after every 3 to 4 seconds. It's frustrating. I am hoping you have a fix for this?
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Logan Roemer
(@logan_roemer) reported
@EAHelp I'm super tired of defense not playing coverage. Please please please fix this!!!!asap
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Aaron georgeson
(@georgeson_aaron) reported
@SolidGoldToilet @EAHelp Did you manage to find a solution? I got the same error message
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Roger Stanley, Jr
(@RegorYelnats) reported
@EAHelp I've been troubleshooting all day.... bugging has fixed the issue.
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Steven Clark
(@SGClark1889) reported
@EAHelp tried to play Apex recently, my account needed a password reset and the email I originally signed up with is no longer active. Am I able to fix this?
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Nic White
(@NikolasBlanc) reported
@EAHelp I can't connect to the servers for Madden 22 on PS5. Are the servers down??
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Wickerbotter 🏳️⚧️
(@wickerbotter) reported
@EAHelp what's the best way to run Apex above 15 fps? I've switched servers and lowered all graphics settings but still goes to below 20 fps. My PC used to run it just fine so hardware isn't an issue.
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Matthew wilson
(@shew567) reported
@NFL @EAMaddenNFL @EAHelp again I get no response to when you will fix the offline franchise load screen loop. Yet you have a dev going on YouTube talking about how you don't care about the minority of players having game breaking issues. I paid 100.00 and can't play.#nfldropea
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👹
(@probablysoldout) reported
@fabosler @EAHelp Still not working?
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Oscar🐢⚪🔜
(@Oscar54513666) reported
@Ellis_s96 @EAHelp Fr. . .it says u theres an error and I dont find a solution for 2days now
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jayz00ted
(@jayz00ted) reported
Keep getting “unexpected error” when attempting to play online head to head @EAHelp, do yall know the solution?
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João Chessa
(@jl_chessa) reported
@EAHelp I got another issue, I tried to take FIFA 21 from EA ACESS on my ps4 but only the early acess is available. It said that I have only 3 hours left to play.
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👌
(@lestooots) reported
@EA @EAHelp @Battlefield look at username jinitaimei118. They are using auto aim cheats with auto headshots and wallhack in Battlefield 5 in your ******* official servers. this is so disappointing! I LOGIN FIRST THING I GET IS A HEADSHOT FROM THIS ****!
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jayz00ted
(@jayz00ted) reported
@EAHelp can y’all please help me, whenever I try to play madden 22 online head 2 head it say “unexpected error” and it won’t let me play, I’ve restarted my PS5, deleted and reinstalled madden 22 and it still doesn’t work 🤦🏽🤦🏽
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🐸
(@Lord69Lame) reported
@EAHelp I want to Disconnect my EA Account from my PS4 Account but I don't have the Data to my EA Account anymore. Can you Help me please? 🙏
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Aiden Williams
(@A_Fricken_Melon) reported
@EAHelp I have lost a lot of RP in @PlayApex from server performance I have been de ranked so many times from it and have already tried reaching out on multiple occasions but nothing has been offered to fix I’m just hoping that there is something someone can do!
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fifa mobile***
(@Fm21lingard) reported
@DevayushChatte1 @EAHelp @EAFIFAMOBILE there are so many ways to fix it but it keeps repeating every day makes me uncomfortable and i don't want to watch it anymore
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GustavP
(@GustavP46073068) reported
@EAHelp @sebastianmg11 @EAPlay What should i do When i Go in to “ea play” and it Said there is a problem try again later something like that
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silky
(@silky92047890) reported
@EAHelp I’m trying to explain to you that my suspension isn’t through EA it’s through XBOX. So if I log into my EA account the terms of service support can help me get to where I need to be to get possibly unsuspended? I’m curious
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AmberBoo142
(@AmberBoo_142) reported
@TheSims Hey!! I messaged EAHelp and got none! RB button for Xbox one in build mode STILL not working kinda important given what it does.. FIX IT.. please.. can’t place one tile cuz it gets stuck on only putting multiple done 🙄🙄
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Chen
(@Vman2209) reported
@EAHelp I keep getting an Error that says "Some of our services could not be accessed. Please try again later." What the hell is going on now???
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.
(@SNHAT24) reported
@EAHelp Hello guys. I have a problem with my EA Play subscription, I have wallet balance but I can't subscribe, my account is on the US store and I don't have a US credit card. There is no digital code for EA Play 1 month subscription in my country.
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Mike Joseph
(@hey_its_mike_p) reported
from
Warren, Michigan
@EAHelp I keep losing connection to your servers on @EAMaddenNFL . All my other games connect to internet no problem. Done all troubleshooting already.
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Mike Joseph
(@hey_its_mike_p) reported
@EAMaddenNFL @EAHelp Fix your servers.
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scarlett
(@scarIetty) reported
@EAHelp any issues with your sims games? surprise surprise sims 3 and 4 are bugging out for me. spending loads of money on games that never work. im sick of it, sort it out please.
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Roger Stanley, Jr
(@RegorYelnats) reported
@EAHelp No....I meant to type that "nothing has fixed the issue".
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RabidPandaa
(@RabidPandaa) reported
Maybe if we beg Respawn to beg EA for better servers/upgraded servers they will actually fix them? #apexlegends @Respawn @EAHelp @PlayApex
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Iam_kings
(@williamkings047) reported
@a_bit_bored_ @EAHelp My cousin had similar problem and was referred to BISHTOOLZ on Instagram,and it was rectified by them. Pretty sure they can help you out,look them up.
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🔰 Z I I 🔰
(@ZiiTwitch) reported
@EAHelp @EA and @EAPlay is there ever going to be a fix for Command and Conquer Remastered? No matter what my PC settings are, UAC control. It simply wont launch, there have been threads on this for 6 months. Thanks.