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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Online Play (55%)
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Sign in (36%)
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Matchmaking (6%)
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Glitches (2%)
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Game Crash (2%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Online Play | |
 Mérida |
Online Play | |
| City of London |
Sign in | |
| Porth |
Online Play | |
 Brest |
Game Crash | |
 Cuiabá |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Morgan Freeman
(@Morganfrezy) reported
@campitos_101 @EAHelp Had Similar issues too without me knowing what's going on I ask for explanation from their support team after series of appeal sending mails and no response I was referred to enzo_hackz on IG he got mine fixed and now am back
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TurpinTime
(@ChaseMemie) reported
@EAHelp @EAHelp ITS BEEN OVER 3 MONTHS. PLZ FIX THIS, I JUST WANT MY TOKENS
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Hossam Fouad
(@Hossamfouad_1) reported
@EAHelp I face this issue in the beginning of the match after the first kick , it's very annoying and i keep losing matches
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JohneBolden
(@JohneBolden) reported
@EAHelp hey EA, I’m having trouble connecting to access online features in Madden 23 on PS5. It seems like the server is online because I can access the auction house through the Madden Companion app on my phone and it’s clear that players actively connected.
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hassansayhood
(@jameshood707) reported
@RoninSamaTv @EASPORTS @EAHelp You got banned ? Just send a message to #CYBERNETIC01 on Instagram. he’s a pro in unbanning service. I recommend them
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PerryThePlatypus
(@jiyaad_armien) reported
@EAHelp Fix the controller support on pc
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Lucho Muñoz
(@LuchoD10s) reported
@EAHelp @angelustrueno Still having problems with the error? 2 days ago just can't play apex legends...
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Tray(TbabySSG) Wade
(@twade1995) reported
@EAHelp I am missing 2 team captain token from the refund glitch in season 1
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C.M.Nak
(@Nakironhands) reported
@AllHaleMichael @EAHelp @RedPLTGaming There was a glitch? That’s their problem. Lol
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ZaVi
(@ZaViITQ) reported
@EAHelp I can't log in to the EA App, the message that pops up says "Something went wrong... There's a problem with your account." I reinstalled, cleared the cache, changed my password, and your help chat only sent me links to download problems, graphic drivers and dlls
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Morgan Freeman
(@Morganfrezy) reported
@statuscahser @MaddenDirectNFL @EAHelp Had Similar issues too without me knowing what's going on I ask for explanation from their support team after series of appeal sending mails and no response I was referred to enzo_hackz on IG he got mine fixed and now am back
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Flex Lanes
(@Flex_Lane) reported
Map Rotation seems to be broken, I've gotten Discarded x4 consecutively & now renewal on repeat..... Conquest 128 @EAHelp @EA_DICE
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Fr3d
(@fmpmuld) reported
@EAHelp Since the update today, the game go back to the menu without advice. No crash. Just out from game. Any other gamer experience same behaviour ?
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Hossam Fouad
(@Hossamfouad_1) reported
@EAHelp Please I need help about connection issues, my data connection is very good ( 4G+ ),but when i play h2h matches I'm been kicked out from the match many times,please check this lag.
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Alan
(@Alan59189147) reported
@EAHelp Had an issue with a game deleting in-game content. Used your EA help chat function to talk about my issue and because there is no fix that's it. What about the progress I had made in the game? The stuff lost?
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benita jones
(@wizzyuso001) reported
@EAHelp I see alot of recommendation about this guy..he help in figuring out my problem#meonfiix on Instagram
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Morgan Freeman
(@Morganfrezy) reported
@GUCC1H34DBND @HasonyCrm @EAHelp Had Similar issues too without me knowing what's going on I ask for explanation from their support team after series of appeal sending mails and no response I was referred to enzo_hackz on IG he got mine fixed and now am back
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ferdians
(@ferdiansyahmn) reported
@EAHelp @Mohameed_S23 same here i was play fut 23 on ps4, my connection is good at 44mbps but everytime i was play some match it's always lost connection to the ea servers like no reason, please fix it
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benita jones
(@wizzyuso001) reported
@MHH39351872 @EAHelp I see alot of recommendation about this guy..he help in figuring out my problem#meonfiix on Instagram
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Martin Foord
(@martinmintfoord) reported
@EAHelp I've just had 3 back to back matches no problem and 2 back to back crashes something is definitely not right and while we talking can someone explain how in ranked me being in plat goes against 331 pred player lol
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hayls🫧
(@headoverhayls) reported
@EAHelp prom with the high school years pack won’t work for me, apparently it has something to do with the get famous expansion which I also have. Is there a fix coming for this or have I just paid for a pack that doesn’t fully work
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Alejandro Campos
(@campitos_101) reported
@EAHelp hey I cant play fifa 23 on my PC I get a dump error every time and before when it did open fifa it always crashed when opening packs on ultimate team.
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fp'
(@fp46085067) reported
@EA @EAHelp @PlayApex I'm a switch player. Please fix the bug that PS4 players are entering the switch server. How long are you going to keep this bug going?
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EagleEye
(@EagleEyeValor) reported
Hey @Respawn @PlayApex I have an issue where my account was hacked and banned and @EAHelp has failed me 3 times. I have screenshots backing up my claim. Could someone reach out with advice or help? This is really frustrating.
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pluto
(@onlypain02) reported
@EAHelp you guys have the worst customer service I have ever seen. I am definitely done with any ea related context
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benita jones
(@wizzyuso001) reported
@jiyaad_armien @EAHelp I see alot of recommendation about this guy..he help in figuring out my problem#meonfiix on Instagram
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Mike Smoke
(@Mike_Smoke) reported
@EAHelp The lineup of Spain in the game mode of the World Cup has players who have not been called up and others who have. Fix this please, it is very frustrating to pay for a game in this state.
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JR
(@SASpursthoughts) reported
@EAHelp hello! I’m playing Madden and trying to do some ultimate team challenges but it says “ERROR: our servers cannot process your request at this time. Please try again later.” It’s been like this for a few days. I’m trying to level up before it ends!! Help!!!
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Morgan Freeman
(@Morganfrezy) reported
@ChaseMemie @EAHelp Had Similar issues too without me knowing what's going on I ask for explanation from their support team after series of appeal sending mails and no response I was referred to enzo_hackz on IG he got mine fixed and now am back
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benita jones
(@wizzyuso001) reported
@EAHelp I see alot of recommendation about this guy..he help in figuring out my problem#meonfiix on Instagram