EA Games status: server issues and outage reports

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 14, 9:00 PM EDT	0	0
Apr 14, 9:20 PM EDT	0	0
Apr 14, 9:40 PM EDT	0	0
Apr 14, 10:00 PM EDT	0	0
Apr 14, 10:20 PM EDT	0	0
Apr 14, 10:40 PM EDT	0	0
Apr 14, 11:00 PM EDT	0	0
Apr 14, 11:20 PM EDT	0	0
Apr 14, 11:40 PM EDT	0	0
Apr 15, 12:00 AM EDT	0	0
Apr 15, 12:20 AM EDT	0	0
Apr 15, 12:40 AM EDT	0	0
Apr 15, 1:00 AM EDT	0	0
Apr 15, 1:20 AM EDT	0	0
Apr 15, 1:40 AM EDT	0	0
Apr 15, 2:00 AM EDT	0	0
Apr 15, 2:20 AM EDT	0	0
Apr 15, 2:40 AM EDT	0	0
Apr 15, 3:00 AM EDT	0	0
Apr 15, 3:20 AM EDT	0	0
Apr 15, 3:40 AM EDT	0	0
Apr 15, 4:00 AM EDT	0	0
Apr 15, 4:20 AM EDT	0	0
Apr 15, 4:40 AM EDT	0	0
Apr 15, 5:00 AM EDT	0	0
Apr 15, 5:20 AM EDT	0	0
Apr 15, 5:40 AM EDT	0	0
Apr 15, 6:00 AM EDT	0	0
Apr 15, 6:20 AM EDT	0	0
Apr 15, 6:40 AM EDT	0	0
Apr 15, 7:00 AM EDT	0	0
Apr 15, 7:20 AM EDT	0	0
Apr 15, 7:40 AM EDT	0	0
Apr 15, 8:00 AM EDT	0	0
Apr 15, 8:20 AM EDT	0	0
Apr 15, 8:40 AM EDT	0	0
Apr 15, 9:00 AM EDT	0	0
Apr 15, 9:20 AM EDT	0	0
Apr 15, 9:40 AM EDT	0	0
Apr 15, 10:00 AM EDT	0	0
Apr 15, 10:20 AM EDT	0	0
Apr 15, 10:40 AM EDT	0	0
Apr 15, 11:00 AM EDT	0	0
Apr 15, 11:20 AM EDT	0	0
Apr 15, 11:40 AM EDT	0	0
Apr 15, 12:00 PM EDT	0	0
Apr 15, 12:20 PM EDT	0	0
Apr 15, 12:40 PM EDT	0	0
Apr 15, 1:00 PM EDT	0	0
Apr 15, 1:20 PM EDT	0	0
Apr 15, 1:40 PM EDT	0	0
Apr 15, 2:00 PM EDT	0	0
Apr 15, 2:20 PM EDT	0	0
Apr 15, 2:40 PM EDT	0	0
Apr 15, 3:00 PM EDT	0	0
Apr 15, 3:20 PM EDT	0	0
Apr 15, 3:40 PM EDT	0	0
Apr 15, 4:00 PM EDT	0	0
Apr 15, 4:20 PM EDT	0	0
Apr 15, 4:40 PM EDT	0	0
Apr 15, 5:00 PM EDT	0	0
Apr 15, 5:20 PM EDT	0	0
Apr 15, 5:40 PM EDT	0	0
Apr 15, 6:00 PM EDT	0	0
Apr 15, 6:20 PM EDT	0	0
Apr 15, 6:40 PM EDT	0	0
Apr 15, 7:00 PM EDT	0	0
Apr 15, 7:20 PM EDT	0	0
Apr 15, 7:40 PM EDT	0	0
Apr 15, 8:00 PM EDT	0	0
Apr 15, 8:20 PM EDT	0	0
Apr 15, 8:40 PM EDT	0	0
Apr 15, 9:00 PM EDT	0	0

At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

Online Play (45%)
Sign in (40%)
Game Crash (9%)
Matchmaking (6%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Belfast	Online Play	18 hours ago
Ecatepec de Morelos	Sign in	18 hours ago
Tarbes	Online Play	18 hours ago
Perth	Game Crash	20 hours ago
Bristol	Online Play	1 day ago
Peyriac-de-Mer	Online Play	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

Jason Ovalle Sr (@Kajuvra) reported 5 minutes ago
@EAHelp is there an issue with your services not sending recovery codes to @Google Gmail accounts? Because I've been through two chat specialists and they can't seem to answer the question
frizz. (@Eazystix) reported 7 minutes ago
is anyone having problems with sims4 crashing on ps5? @EA @EAHelp
Davidjrivera21@aol.com (@davidjrivera21) reported 7 minutes ago
@EAHelp …. We have a franchise season going and we notice teams are shaded with no user icons and are unavailable for new users select them. What is the issue and how can it be fixed?
melancholia (@CODgenius01) reported 8 minutes ago
@sweety581156881 @EAHelp I’ve dealt with account issues before (bans, locks, restrictions). After support didn’t help, things moved forward when I reached out to CRIS_UNBAN here on X.
Yusuf Acay (@yusufjr2727) reported 10 minutes ago
@EAHelp I can't access the game in Türkiye, please fix it.
The Fridge (@unjustfridge) reported 14 minutes ago
@EAHelp @PlayApex I’m having issues with my game crashing everyday at least once. Doesn’t happen in other games for me. Can you dm me and try to help?
Arman Jouzdani (@ArmanJouzd86950) reported 17 minutes ago
@EAHelp @EASPORTS_MUT fix the visa cpu event on pc please, it is slowed down and unplayable even with chew clock
Nishant rathi (@nishantrathi82) reported 22 minutes ago
@EASPORTSFC @EASFCDirect @EAHelp Alert don't play this game it's a scam and completely broken. Last playable player I packed was during thanks giving, as I don't pay any money to EA they don't give anything to me. Don't buy fc27, don't fall for fake claims by influencers. Completely bycot
Will O (@Willio81) reported 27 minutes ago
@EAHelp I keep getting an error message when I try to buy packs in the MUT store. It says contact customer service if the problem continues. What is going on?
Jonny Doe (@JonnyD16654) reported 28 minutes ago
@EAHelp @EAMaddenNFL @MaddenNFLDirect can yall please work on the glitched Trophies for Ps5. The community has made multiple reports and has gotten no response. They’ve been broken since launch. Please help. 🙏🏻
Muhammad Hakim (@mhakimk) reported 28 minutes ago
@EAHelp hi, i bought your games on steam few days a go, but when i tried to play, it require me to login to an account i dont recognized (the email use by unrecognized account is co*****@fabirikamail.com).
José León (@JosLen79384606) reported 28 minutes ago
@EAHelp My Steam ID is linked to a fraud email. I just bought Battlefield 1 on Steam (Inv: 481460986683935208) to prove ownership, but agent 'Varun' ended the chat when I asked for a supervisor. I have live proof from Peru. Fix this Case: 240309460
Hasan Ali (@HasanAl45642585) reported 30 minutes ago
@EAHelp I'm a victim of an EA App bug. I cancelled my refund for FC 26, but the app processed it anyway. Support (Case: 241226593) couldn't fix it. I want my game back at the $20.99 price I paid. Please help! #EAHelp"
Peter (@Visual_Fears) reported 32 minutes ago
@EASFCDirect @EAHelp @EASPORTSFC Any chance you’s can let me DM either as I’ve got an issue with FC 26 I need to discuss with someone. I tried using the EA Help website to contact someone but it wasn’t helpful. Thanks
Rusty 🇨🇦 (@Rusty_Sandbag) reported 32 minutes ago
Hey @TwitchSupport , can you help me disconnect my account from my old EA Account? @EAHelp is INCOMPETENT....
Whipper Snapper (@DoloPadrino) reported 39 minutes ago
@EAHelp YO THIS IS BS EA!!! Im playing an intense match on squad battle mainly just playing matches to complete my Evo’s and right as i score the winning goal i get an error message and the game force closes on me! Sad part is that the match counts as an L but — (continue pt2)
sosala (@SalmBabtyn2220) reported 40 minutes ago
@EAHelp There is an ongoing matchmaking issue in Clubs league matches for over 17 days on Middle East servers only. We hope this gets fixed as soon as possible...
ZackToSmooth (@ZackIsToSmooth) reported 41 minutes ago
Please fix your game. It makes no sense that you have people buying games for 40-60$ but can't even fix old bug. Battlefield 5 is unplayable. @EASPORTS @Battlefield @EAHelp
SuperbowlMvpHurts 🧊🦅🧊 (@JalenPercs1) reported 41 minutes ago
@EAHelp Why can’t I buy the“ultimate legends token pack”? It says “an issue has occurred, please try again later. Contact customer service if the issue continues to occur. Also fix your game. There is a serious glitch in the sugar rush h2h game mode with safeties. Put in some effort
Daniel (@DanielK_29) reported 42 minutes ago
@EAHelp Fix the damn Battlefield loadout screens
Dan Delong (@ddelong75) reported 43 minutes ago
@EAHelp hey there, I hate to, absolutely hate to complain but I have not been able to login to the game but once a day it’s just giving me error codes! I’ve tried everything &now season 6 is closing and I bought the field pass, and I can’t even get close to finishing ! Plz help
Arman Jouzdani (@ArmanJouzd86950) reported 44 minutes ago
@EAHelp @EASPORTS_MUT fix the visa cpu event on pc, it is slowed down and unplayable even with chew clock to try and progress
Anil ozdemir (@Anilozdemir10) reported 46 minutes ago
@EASFCDirect @EAHelp I can’t redeem an evolution that was rewarded to me from the season premium pass and because of this bug I can’t open any packs. looks like There are a lot of players having the same issue, it’s been almost a month. Will you guys do something about that??
Robert Olesnevich (@rco73) reported 46 minutes ago
@TheSims IF I ****** SAY LAUNCH OFF LINE AND DO NOT ****** UPDATE MY GAME IN EA APP SETTING I EXPECT YOUR ****** APP TO RESPECT MY CHOICES AND NOT ****** UP MY GAME TO ****** BROKEN UNFUCKEN TEST PILE OF CRAP UPATE! @EAHelp I SAID DO NOT ****** UPDATE MY GAME AND ******* DID IT!
BBQ Penguin (@BBQ_Penguin) reported 46 minutes ago
Every single one of my FUT Champs games ive been hit with lag compensation. This is the last title i ever buy from @EASPORTSFC. #FC26 is a rigged gambling simulator, nothing more. The whole development team should be replaced. @EASFCDirect @EAHelp
waingarth (@waingarth) reported 48 minutes ago
hey @Steam_Support @EpicGames @EAHelp ye mfs are currently being hacked, might wanna do something before it goes from hearing about it from my friends to having it be a widespread issue.
Al Baule (@AL_BAULE) reported 52 minutes ago
@EAHelp wondering if the fix for battlefield 6 bugs are getting worked on. Every gamers lvls to guns says 0 instead of the actual levels and also every gamers stats are way off. There has been a issue after every update that you all have put out has caused some type of issues.
Ryan Rachui (@ryanrachui) reported 53 minutes ago
@EAHelp hey I’m getting an error code on battlefield 6 0: 8900 1s:7c:-1356 1655840 . Can y’all help me please.
csd 🇺🇦 (@csd) reported 54 minutes ago
For the love of God @EAHelp please fix your Xbox Series X crashing issue with FC 26.
INDIAN SPECTATOR (@subs_by_chance) reported 58 minutes ago
@EASFCMOBILE @EAHelp yesterday morning Sunday many users got 200 tokens as freebies they have approximately 2x117,2×116 cards.user like me never get 200 to-kens free it's unfair to play you giving some users 200 token as glitch and others nothing.We need 200 token compensation