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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Problems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Sign in (43%)
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Online Play (32%)
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Matchmaking (10%)
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Game Crash (9%)
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Glitches (5%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Glitches | ||
| Online Play | ||
| Sign in | ||
| Online Play | ||
| Sign in | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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lripthejackerl
(@lripthejackerl) reported
@tanzillaATTACK @TheSims @EAHelp I'm experiencing the same issue. Ever since the recent patch update, game keeps crashing randomly.
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Scott Gibbons
(@gibboz2k) reported
@Carson8288 @EAFIFADirect I contacted @EAHelp about this. Got a cheap answer of it’s only visual. They have batch jobs running to fix this but only fixes cases within the last 30days or so. Load of rubbish if you ask me.
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VanVan܁
(@Van_Van2212) reported
@EAFIFAMOBILE @EAHelp could you fix the Ecchange require 98-100 ovr to just only 98+? That mean we could use 101+ player to exchange also. Since bad of luck, I couldn’t open any player hihgher than 102, but they are not sellable, A lot of useless players which I can not do anything with them
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Mike Gass
(@Slurhatesyou) reported
@EAHelp can you all fix this already! I try and click on my 94 joe thomas and it boots me from the game. Everyone should should get their money back for buying a broken game.
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Alex Lowson
(@amarh_rufai) reported
@IoganKepler @EAHelp send a message to #CYBERNETIC01 on Instagram they can fix issues like that. I got mine fixed some days back
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Thе Мooṉ̲
(@Jyotiswjena) reported
I bought FIFA23 in EA app but i was unable to use controller, either help me to do that or please refund me because it feels like just waste of money because i was unable to play online because controller is not working as well as during playing online. @EAFIFADirect @EAHelp
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Al
(@Al54229896) reported
@EAHelp Can't login to my EA account today, ive already reset my password twice
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luis diaz mimbela
(@luisdiazmimbela) reported
@_i0ji @EAHelp Are you still having issues with your Social media account, hacked, banned or suspended, disabled chat cyber_punck now for Quick Recovery
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Now You See Me
(@schizo_gotti) reported
@EAHelp Please check your DM and help me fix my FIFA points issue
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Wim Troch
(@troch_wim) reported
@EAHelp Dear EA, Having server issues for FIFA23 for 24 hours now, I can start game and after some time disconnected from servers… when will it be fixed?
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Queen Ky Nicole
(@QueenRambo5192) reported
@EAHelp the sims continues to crash on the Xbox!😭
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orajwade
(@orajwade) reported
@EAHelp I'm trying to login to my account but I'm getting a "We're sorry but we're having some technical issues" message. This has been happening for ~3 days. After this issue happens once, my password gets "expired". This also prevents game pass login. Please help.
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Mark Cuckerberg
(@friggindecent) reported
@EAHelp I’d honestly rather drag my “cash and prizes” in a pile of broken glass, than deal with EA ever again. Your Madden franchise has been a joke since Madden 25. DM deez. I pray that someone else is allowed to make another NFL game again someday.
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Kait
(@kittyy_kaitt) reported
@EAHelp my father is having issues with PlayStation credit not working in game. He’s purchasing points and it only gives him the option to checkout with PayPal or credit, he can’t put code in again since it’s been redeemed through PlayStation wallet
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Cedric
(@Ceddi_S) reported
@EAHelp when are you gonna fix the Problem with the bots in the weekend League you retards?
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Dockwave
(@Dockwave1) reported
@Jamespaxced @EAHelp If this hasn't gotten any response I'd recommend contacting #gregtech001 on Instagram He helped me fix something quite similar a couple of weeks ago And he should be able to help you out
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Cheryl Kelly
(@CherylK0525) reported
@EAHelp Xbox series X continually crashes back to back with the new sims 4 update. Crashes 5 times in 20 mins. I can’t play at all. Please fix. I can’t even send a report bc it completely exits the game like I never even played.
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Baby jimbo
(@Babyjimbo2) reported
@EAHelp Hey I can’t click on my 95 Cunningham card without getting an error connection. Need a status update. Been like this a couple days now
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SuperHeda!⚔🗡🏳️🌈
(@WanHeda1598) reported
@CherylK0525 @EAHelp I have the same problem…also in xbox series S the sims 4 continues to crash every 5 minutes…I can’t play the game at all since the last upgrade @EAHelp
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FIFApl
(@fifaplpl) reported
@EAHelp hello I’m having an issue with buying fifa points idk what’s happening
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Pidgeon
(@lostindior) reported
@EAHelp it’s been two days and I haven’t been able to log in to my account, I contacted support yesterday and they just told me to wait 24 hours and tried again and still doesn’t work, fix it
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Кристиан Граматиков
(@KGramatikov) reported
@EAFIFAMOBILE @EAHelp EA please help me! I can't watch ads since 3 weeks ago. Please fix that bug right now! I'm gonna stop play this game until you fix it. And also i need compensation!!!!!!
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Mikki 🇮🇸
(@CFCMikki) reported
@EAHelp Fix your ******* servers you ******* donkeys. I would rather claw my eyes out than play your stupid games if you can’t get better servers. Legit such a bad company and all your employees need to be crucified in front of the whole world :)
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I am Me
(@Normalman1977) reported
@EAHelp Madden 23, my face of the franchise guy switched listed positions, he’s still RB. but listed as Qb, upgrade player goes to qb, how do we fix
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Wolfgang Prüger
(@WolfiPr) reported
@EASPORTSFIFA @EAHelp Last week on old gen I went 11-4 in WL, this week on new gen (PC) 4-11. I was matched against elite level players all the time. I know you're busy counting all the money you make from morons like me, but can you please fix the broken matchmaking on new gen?
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T4ier
(@T4ier1) reported
FIX YOUR GOD DAMNED VS ATTACK MATCHING OPPONENT ! HOW DARE YOU DONT LET ME ADVANCE TO WORLD CLASS II AND GET ME AN OPPONENT FRO THAT TIER ! IM LOSING NOW AND ITS GETTING HARDER TO WIN IN VS ATTACK .****** @EAHelp @EAFIFAMOBILE
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Zain
(@zainjafrani) reported
@EAHelp I've been wanting to play FIFA 23, which i recently purchased, and the same error message keeps coming up saying "Secure boot is not enabled on this machine", How do i fix this, i've tried reinsalling and uninstalling the anti cheat but nothing is changing
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Jojo
(@Fruchtsaftabi) reported
@EAHelp I need mental help because of your corrupt game please fix that as soon as possible can you please buy me a mental doctor
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Hamzat Ridwan
(@RidwanRedov081) reported
@GhosTzEnergiYT @EAHelp Bro I suggest you reach out to @intel_assist , customer support are not helping which is bad. Reach out to them for fast service.
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🦁
(@liabaelity) reported
@EAHelp customer service sucks d