EA Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Online Play (42%)
• Sign in (25%)
• Matchmaking (16%)
• Glitches (12%)
• Hacking / Cheating (4%)
• Game Crash (2%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Online Play	5 days ago
Pune	Sign in	5 days ago
Le Havre	Online Play	7 days ago
Lubumbashi	Online Play	9 days ago
Troyes	Online Play	13 days ago
Brisbane	Online Play	15 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex Harvey (@tweetrimmer) reported 1 minute ago

  @EASPORTSFC @EAHelp Unable to access Ultimate Team on console for 48+ hours. Other modes + web app work. Support closed case without fix. Evo expired due to this. Need this escalated.

• 
  Brett Webster (@BDubs__94) reported 6 minutes ago

  @EASPORTS_MUT @EAHelp I haven’t gotten my makerights and I logged in everyday the whole time this server issue has been going on

• 
  Supermanzback (@Supermanzback) reported 6 minutes ago

  @EAHelp i'm pretty sure this has happened to other people, but can we not even play a h2h or draft event? I try to play the service boot me and I get a loss how is that fair

• 
  Sultan (@suli435265) reported 8 minutes ago

  @Manta_Made @EAHelp Heads up, Miles_techz1 can resolve this issue.

• 
  impudent ***** (@fondduchateau) reported 8 minutes ago

  @EAHelp Hi, I bought The Sims 3 + all the DLCs on Steam but cannot play on Mac and Steam provides no CD keys. Your support page is not working for me. Can you help add the Mac 64-bit version to my EA account? i can provide proof of purchase.

• 
  𝖲A𝐌𝒪𝐑𝗂𝐀 ✞★ (@iam_samoria) reported 9 minutes ago

  Why is not a keeper whenever I use PSG in EA26 season @EAHelp @EASPORTSFC Fix it!!!!

• 
  taliskhanov42 (@taliskhanov) reported 10 minutes ago

  @EAHelp My last resort is asking you for help. I would really appreciate your assistance and hope you can help me with my problem soon.

• 
  ⱮìçհąҽӀ φҽʂąҟ (@rieper47) reported 15 minutes ago from Gatton, Queensland

  @EAHelp the Sims 4 Acting Career needs to be fixed. Everytjing breaks in it and I'm tired of not getting Gold because a NPC refuses to DO THEIR JOB. FIX THIS NOW

• 
  . (@GhostFaceEco) reported 23 minutes ago

  @eahelp @EAMaddenNFL @EASPORTS Madden 27 crashes and doesn’t let me get into franchise league after simming fix your game

• 
  أحمد (@Ahmdalm_) reported 25 minutes ago

  @EAHelp BF Middle east servers are still down, fix it

• 
  Irene (@babe84_irene) reported 27 minutes ago

  I tried your chatbot today and dident not get the help I needed @EAHelp Only thing that bot could say was : Hi! 🙋 Let’s get this fixed. Tell us about the issue you're having and we’ll help you get back in the game.

• 
  Ultra (@UltraC5ttv) reported 29 minutes ago

  @EAHelp Can u please fix maddens crashing issue. its unplayable on pc since season 8 launched

• 
  النمله اليمنيه🇾🇪(اسمي نواف) (@MR_ANT1) reported 30 minutes ago

  @EAHelp @EASPORTS two times yesterday and now my opponent disconnected and i get a disconnected message and i lose the game and my progress two times my streak of winning is lost cuz of this problem and i can't get in touch with a support agent i need HELP

• 
  Deckie (@Deck1e_) reported 30 minutes ago

  @EAHelp while i was on my 4th on ultimate gauntlet (on a streak win btw) i was vsing this guy and i won the game but as soon as the game finshed i got dc and i had to login back in to ultimate team and it pop up a disconnect message but my internet was not booted or dropped out.

• 
  Brandon®🤒💧 (@B_LxckedN) reported 31 minutes ago

  @EAHelp @MaddenNFLDirect Bought the season pass from the store and didn’t give it then bought it again and it took a total of 3000 points . Plz fix

• 
  Comsak Bhumiputra (@Comsak) reported 35 minutes ago from Rayong, Rayong

  @EAHelp My extra token cannot exchange with my player that means it is limited player. Exactly, I have more the player to change the extra token. Please fix it to now.

• 
  Montcastle (@Montcastle94985) reported 38 minutes ago

  I was actually having fun in Madden 26 Superstar mode. But now I cant play due to Error (512). Why force us to be online to play Superstar in the first place? @EAHelp

• 
  Rayhem1 (@Rayhem1) reported 38 minutes ago

  @eahelp @EASFCDirect @EASPORTSFC Knockout Day 2 packs were claimed on Twitch and have not credited in FC26 objective. Seems to have affected many in chat too. I had no problems claiming/receiving previous days

• 
  يـوسف آلعنزي 🇸🇦 (@yousef8004) reported 40 minutes ago

  Dear @Battlefield @EAHelp, why are there no Middle East servers? My ping is constantly between 160-190ms, which makes the game completely unplayable. The ME gaming community is huge and we deserve local servers for a fair experience. Please fix this! 🌍💔 #Battlefield

• 
  LiamGM ⚫️⚪️⚫️⚪️ (@LiamGM90) reported 44 minutes ago

  @EAHelp @EASPORTSFC @EASFCDirect Slow ******* servers On #FC26 Seriously get this problem SORTED BY 9pm tonight cause I want to my SQBs later thank U !!!!

• 
  arthur pierce (@artmanp46) reported 47 minutes ago

  @EAHelp Fix the damn game. Its unplayable

• 
  Billy ⚜️ (@HellbenderSTL) reported 50 minutes ago

  @EASPORTSCollege @EAHelp, I purchased the EA SPORTS MVP+ Membership on PS5. My PS account shows the subscription is active, the PS Store says I own it, and I’ve restored licenses. However, CFB27 still shows the July 6 Deluxe unlock instead of the July 2 MVP+ early access. Is this a known entitlement issue? I can provide screenshots.

• 
  C J (@itsceelos) reported 52 minutes ago

  @RavalAmol @EASFCDirect @EAHelp This game is a piece of ****. lag is so bad its unbearable. I did my worst futchamps in months and got demoted from div2 to to div3. Trash gameplay.

• 
  WolfpackCasey (@WolfpackCasey) reported 55 minutes ago

  @eahelp Your email code system is a joke. And I have been waiting 20min for chat specialist. Do better! would like to be able to sign in to my account.

• 
  50grandtune (@iplay_4_keep) reported 55 minutes ago

  @EAHelp server down psn allmight50grand

• 
  RagnaRick (@RickSinkoe) reported 57 minutes ago

  @EAHelp @EASPORTS_MUT @EASPORTS What in the actual hell is going on with your servers.. A total lack of communication, no service and still no way to play the game. It’s really frustrating that I can’t play a game I Bought due to ur company’s incompetence! Fix ur servers!🤬😤😡

• 
  Boba (@Bobabago86) reported 58 minutes ago

  @eahelp @EASFCDirect @EASPORTS absolutely sick of bugs. I’ve just done that awful challenge for selecao objective. 39 goals to get an error - cannot process your request and get disconnected. Ridiculous game

• 
  RagnaRick (@RickSinkoe) reported 59 minutes ago

  @EASPORTS_MUT @EAHelp Please fix your servers.. This is absolutely ridiculous.. It’s impossible to do anything in this game.. I hope you have a helluva fat “Make Right” for all of us dealing with amateur night at EA…

• 
  Her Yerin Yerlisi (@SaltedMadBekir) reported 60 minutes ago

  @EASFCDirect Having trouble to access pro clubs 3 days in row. 3 days in row! They builded Rome in 3 days. Unbelievable; not the 3 days, how amateur you are is unbelievable. @EAHELP does not work too, even can’t help himself.

• 
  Tomas (@Tomas42097) reported 60 minutes ago

  @EAHelp Hi, I'm having a serious issue. My PSN account is linked to an unknown EA email address that isn't mine. I have no access to that email and can't play any of my EA games. Standard support isn't responding. Can you please help me unlink it? Thanks.