EA Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Online Play (40%)
• Sign in (28%)
• Matchmaking (14%)
• Glitches (14%)
• Hacking / Cheating (3%)
• Game Crash (2%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Troyes	Online Play	3 hours ago
Brisbane	Online Play	2 days ago
Casablanca	Sign in	5 days ago
Rostock	Sign in	6 days ago
La Châtre	Online Play	6 days ago
Arnage	Matchmaking	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝖲A𝐌𝒪𝐑𝗂𝐀 ✞★ (@iam_samoria) reported 1 minute ago

  Why is not a keeper whenever I use PSG in EA26 season @EAHelp @EASPORTSFC Fix it!!!!

• 
  before i slip,, ima slide♟️📜 (@Rocinantemoons) reported 1 minute ago

  @CYN4PT1C @EAHelp @Battlefield 4 months now and still no fix

• 
  Irene (@babe84_irene) reported 3 minutes ago

  I tried your chatbot today and dident not get the help I needed @EAHelp Only thing that bot could say was : Hi! 🙋 Let’s get this fixed. Tell us about the issue you're having and we’ll help you get back in the game.

• 
  Davidjrivera21@aol.com (@davidjrivera21) reported 4 minutes ago

  @EAHelp …. We have a franchise season going and we notice teams are shaded with no user icons and are unavailable for new users select them. What is the issue and how can it be fixed?

• 
  GreyFerret (@GreyFerret26) reported 6 minutes ago

  Did #ApexLegends fix their matchmaking? No matter how much I lose with less than 100 dmg (over 20 matches in a row), I was playing against the same tryhards with statistics better than mine 10 or 100 times. EACH MATCH. Did you fix it? @PlayApex @EAHelp

• 
  synerhz (@synerhz) reported 11 minutes ago

  I'm simply asking for someone to investigate why 3 separate accounts on the same PC were all banned for the same reason. If something on my system is triggering EA AntiCheat, I genuinely want to fix it before ever logging into my main account again. @Respawn @EAHelp @PlayApex

• 
  Jeremy Wamer (@jeremy_wamer) reported 13 minutes ago

  @EAHelp because of all the TERRIBLE CRASHING! I missed all the early Draft store content 👏 thanks. This game’s been broken for weeks Home Screen Home Screen can’t connect. Yet it’s still doing it right now thanks for nothing as usual

• 
  busta bust (@bust_busta) reported 15 minutes ago

  @EAHelp @EASPORTSFC I am requesting an immediate escalation for Case #[243220939]. I have a server-side data corruption issue: an unclaimed Evolution reward is stuck and unredeemable, causing my account’s Store access to crash entirely.

• 
  Juan Daniel Padilla (@padillajuand) reported 15 minutes ago

  @FIFA22_INFO It’s been almost a week since the Asia & Oceania objectives dropped broken in #FC26 and we STILL don’t have our missing rewards. Can we get an actual update? @EASFCDirect @EAHelp We can’t even finish the other objectives without cards like Cahill! 🤬📉 #UltimateTeam

• 
  Brandon®🤒💧 (@B_LxckedN) reported 16 minutes ago

  @EAHelp @MaddenNFLDirect Bought the season pass from the store and didn’t give it then bought it again and it took a total of 3000 points . Plz fix

• 
  wajeh_7 (@wajeh_7) reported 20 minutes ago

  @EAHelp After the update, a problem appeared in the club mode: the game keeps crashing, and I can't control my players! The names change, and my players become robotic! What's the solution?!

• 
  Liam Carson (@LiamCarson93) reported 21 minutes ago

  @EAHelp can you look at the dm I’ve sent you please? Got an issue with my account and not getting anywhere

• 
  Matt Crane (@mjcrane33) reported 21 minutes ago

  @EASPORTS_MUT @EAHelp @EA Fix your servers ! People, including myself keep getting kicked today, Do your job! I don’t understand how your heads let you all keep your jobs with how bad this has been this year. FPS & racing games don’t have this much of a problem!

• 
  The Fridge (@unjustfridge) reported 23 minutes ago

  @EAHelp @PlayApex I’m having issues with my game crashing everyday at least once. Doesn’t happen in other games for me. Can you dm me and try to help?

• 
  Seth McGinnes (@McginnesSeth) reported 28 minutes ago

  @EAHelp Fix your dog💩 servers!

• 
  أحمد (@Ahmdalm_) reported 29 minutes ago

  @EAHelp BF Middle east servers are still down, fix it

• 
  Everything 2A 🇺🇸 (@everything2A) reported 32 minutes ago

  @EAHelp where is the Virginia server? The Oregon server is insufferable lag.

• 
  ᶠᵃʳˢᵏᵒ (@Farsko11) reported 32 minutes ago

  @EAHelp Fix the middle east server we cant play the ******* game on proclubs

• 
  G B (@GBMEIBG) reported 36 minutes ago

  @EASFCDirect @EASPORTSFC I would like a refund. You have been contacted several times for technical issues regarding your game and have done nothing. Furthermore, you removed the @EAhelp account that is still referred to in your bio.

• 
  Jewishkid (@AdjustMindGames) reported 38 minutes ago

  @Respawn @EAHelp @_ApexStatus FIX BULLSH%T GAME WTF ARE YOU CHEAP MFERS DOING? YOUR GAME IS CONSISTENTLY LAGGING. YOUR MATCHMAKING IS HORRENDOUS. YET PEOPLE ARE SUPPOSE TO PLAY YOUR GAME HOW? NEWS FLASH YOUR GAME IS PHYSICALLY UNPLAYABLE!! SPEND MONEY TO FIX YOUR GAME!!!!!!!!!

• 
  Yusuf Acay (@yusufjr2727) reported 38 minutes ago

  Please fix this problem. Every time I want to play, I can't access the game. Stop updating the content; you're reducing the number of users. I've been trying to connect to the game for 5 hours and haven't been able to connect even once. Remove this problem from Türkiye. @EAHelp

• 
  Charlie Field (@fi6623) reported 40 minutes ago

  @EAHelp I was just playing my second to last champs game. the score was 5-2 i was winning. The final whistle went and as the game was shutting down i got a unable to process your request error and got a loss for it !!!

• 
  Wolfgang Prüger (@WolfiPr) reported 40 minutes ago

  @EASFCDirect @EAHelp @EASPORTSFC If you clowns would play your own game, fc 26 wouldn't be so ***. The AI defenders and keepers in SB on semi pro are so OP, it's stupid. Objectives like scoring from outside are impossible. Also for days I have insane speed up lag in online modes.

• 
  JOBOOTSY (@jobootsy113811) reported 41 minutes ago

  @EAHelp Once again this is happening I bypass last year I can't play no challenges on the college 27 just like last year what's going on with your service man this is ridiculous I need my money back

• 
  Richard Muscroft (@812f67feb6d2432) reported 41 minutes ago

  You lot payed billions a year and we still the same problem i keep getting kick out with severe issues when are you going to sort this out Losing coins keep getting threatened with warning @AskEASupport

• 
  abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported 42 minutes ago

  @EASFCDirect @EAHelp I have a problem with Ultimate Team. I can't connect for 2 days now. I tried everything (restart, internet, reinstall), but still not working. Please help me fix this issue.

• 
  RagnaRick (@RickSinkoe) reported 44 minutes ago

  @EAHelp @EASPORTS_MUT @EASPORTS What in the actual hell is going on with your servers.. A total lack of communication, no service and still no way to play the game. It’s really frustrating that I can’t play a game I Bought due to ur company’s incompetence! Fix ur servers!🤬😤😡

• 
  VRS_Ninja (@VRS_Ninja) reported 54 minutes ago

  @ApexLiveComms @EAHelp Can yall actually fix ur game dude?

• 
  Boba (@Bobabago86) reported 55 minutes ago

  @eahelp @EASFCDirect @EASPORTS absolutely sick of bugs. I’ve just done that awful challenge for selecao objective. 39 goals to get an error - cannot process your request and get disconnected. Ridiculous game

• 
  nivre (@nivre_ix) reported 56 minutes ago

  @EAHelp truly the most useless and u helpful support service in the gaming industry