EA Games status: server issues and outage reports

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 9, 2:20 AM EDT	0	0
Apr 9, 2:40 AM EDT	0	0
Apr 9, 3:00 AM EDT	0	0
Apr 9, 3:20 AM EDT	0	0
Apr 9, 3:40 AM EDT	0	0
Apr 9, 4:00 AM EDT	0	0
Apr 9, 4:20 AM EDT	0	0
Apr 9, 4:40 AM EDT	0	0
Apr 9, 5:00 AM EDT	0	0
Apr 9, 5:20 AM EDT	0	0
Apr 9, 5:40 AM EDT	0	0
Apr 9, 6:00 AM EDT	0	0
Apr 9, 6:20 AM EDT	0	0
Apr 9, 6:40 AM EDT	0	0
Apr 9, 7:00 AM EDT	0	0
Apr 9, 7:20 AM EDT	0	0
Apr 9, 7:40 AM EDT	0	0
Apr 9, 8:00 AM EDT	0	0
Apr 9, 8:20 AM EDT	0	0
Apr 9, 8:40 AM EDT	0	0
Apr 9, 9:00 AM EDT	0	0
Apr 9, 9:20 AM EDT	0	0
Apr 9, 9:40 AM EDT	0	0
Apr 9, 10:00 AM EDT	0	0
Apr 9, 10:20 AM EDT	0	0
Apr 9, 10:40 AM EDT	0	0
Apr 9, 11:00 AM EDT	0	0
Apr 9, 11:20 AM EDT	0	0
Apr 9, 11:40 AM EDT	0	0
Apr 9, 12:00 PM EDT	0	0
Apr 9, 12:20 PM EDT	0	0
Apr 9, 12:40 PM EDT	0	0
Apr 9, 1:00 PM EDT	0	0
Apr 9, 1:20 PM EDT	0	0
Apr 9, 1:40 PM EDT	0	0
Apr 9, 2:00 PM EDT	0	0
Apr 9, 2:20 PM EDT	0	0
Apr 9, 2:40 PM EDT	0	0
Apr 9, 3:00 PM EDT	0	0
Apr 9, 3:20 PM EDT	0	0
Apr 9, 3:40 PM EDT	0	0
Apr 9, 4:00 PM EDT	0	0
Apr 9, 4:20 PM EDT	0	0
Apr 9, 4:40 PM EDT	0	0
Apr 9, 5:00 PM EDT	0	0
Apr 9, 5:20 PM EDT	0	0
Apr 9, 5:40 PM EDT	0	0
Apr 9, 6:00 PM EDT	0	0
Apr 9, 6:20 PM EDT	0	0
Apr 9, 6:40 PM EDT	0	0
Apr 9, 7:00 PM EDT	0	0
Apr 9, 7:20 PM EDT	0	0
Apr 9, 7:40 PM EDT	0	0
Apr 9, 8:00 PM EDT	0	0
Apr 9, 8:20 PM EDT	0	0
Apr 9, 8:40 PM EDT	0	0
Apr 9, 9:00 PM EDT	0	0
Apr 9, 9:20 PM EDT	0	0
Apr 9, 9:40 PM EDT	0	0
Apr 9, 10:00 PM EDT	0	0
Apr 9, 10:20 PM EDT	0	0
Apr 9, 10:40 PM EDT	0	0
Apr 9, 11:00 PM EDT	0	0
Apr 9, 11:20 PM EDT	0	0
Apr 9, 11:40 PM EDT	0	0
Apr 10, 12:00 AM EDT	0	0
Apr 10, 12:20 AM EDT	0	0
Apr 10, 12:40 AM EDT	0	0
Apr 10, 1:00 AM EDT	0	0
Apr 10, 1:20 AM EDT	0	0
Apr 10, 1:40 AM EDT	0	0
Apr 10, 2:00 AM EDT	0	0
Apr 10, 2:20 AM EDT	0	0

At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

Sign in (44%)
Online Play (44%)
Matchmaking (6%)
Game Crash (6%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Cambrils	Sign in	2 days ago
Alameda	Online Play	6 days ago
New Iberia	Online Play	7 days ago
Gänserndorf	Online Play	8 days ago
Beverley	Online Play	14 days ago
Matino	Matchmaking	15 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

nay🫦🧚🏾‍♀️ (@philistiaaa) reported 29 seconds ago
Ima say this as nice as I can @TheSims @EAHelp whatever either one of you [redacted] did to the game that all of my saved households are gon from my library you need to fix it. And I mean quickly.
COMMMMLT (@CooLLLAN) reported 5 minutes ago
@EAHelp My Battlefield 1 account on PC (Rank 131) got bugged after a Rank 0 server glitch. My Ultimate Shortcut Bundle is ignored and my War Bonds are mistakenly consumed. Please help me restore my War Bonds balance to 21020 (original number). Thank you.
frizz. (@Eazystix) reported 5 minutes ago
is anyone having problems with sims4 crashing on ps5? @EA @EAHelp
Hasan Ali (@HasanAl45642585) reported 6 minutes ago
@EAHelp I'm a victim of an EA App bug. I cancelled my refund for FC 26, but the app processed it anyway. Support (Case: 241226593) couldn't fix it. I want my game back at the $20.99 price I paid. Please help! #EAHelp"
Josh (@joshsterdee) reported 7 minutes ago
@EAHelp fix your servers
muvfy🐰ft. SD6800 จึ้งๆๆ (@cherxyC) reported 7 minutes ago
@EAHelp Hi! I'm on Mac and my Sims 4 Expansion Packs (Seasons, Parenthood, Laundry Day) aren't showing in game. Already tried repairing and reinstalling but still not working. Please help!
Rusty 🇨🇦 (@Rusty_Sandbag) reported 12 minutes ago
Hey @TwitchSupport , can you help me disconnect my account from my old EA Account? @EAHelp is INCOMPETENT....
Burty (@Brandon72281366) reported 13 minutes ago
@EAHelp I’m being driven up the wall right now. I continue to get error code 0:66003S:4688822970:0B. I keep trying to log into my EA account but it wants me to reset password but it takes 15 minutes for the code to come through email and the code becomes invalid. HELP!
**** discord (@Yurifortheboyz) reported 16 minutes ago
@EAHelp y'all should fix bf2042, the anticheat disables my WiFi card every time I boot the game.
Jonny Doe (@JonnyD16654) reported 17 minutes ago
@EAHelp @EAMaddenNFL @MaddenNFLDirect can yall please work on the glitched Trophies for Ps5. The community has made multiple reports and has gotten no response. They’ve been broken since launch. Please help. 🙏🏻
Akshay Shrivas (@ImAkshayShrivas) reported 18 minutes ago
@EAHelp @NFSCSpeak @NFSNL any update on below issue? Still unable to connect to servers in game.
Robert Olesnevich (@rco73) reported 22 minutes ago
@TheSims IF I ****** SAY LAUNCH OFF LINE AND DO NOT ****** UPDATE MY GAME IN EA APP SETTING I EXPECT YOUR ****** APP TO RESPECT MY CHOICES AND NOT ****** UP MY GAME TO ****** BROKEN UNFUCKEN TEST PILE OF CRAP UPATE! @EAHelp I SAID DO NOT ****** UPDATE MY GAME AND ******* DID IT!
Tulky (@Tulky178512) reported 32 minutes ago
@SilkOCE @EA_DICE and @EAHelp need to issue fking refunds for people who want it theving lying pricks is what they are !!
Wolfgang Prüger (@WolfiPr) reported 36 minutes ago
@EASFCDirect @EAHelp @EASPORTSFC This game would be much better, if you idiots would fix key things like gameplay and matchmaking. Perfect round in gauntlet is impossible for me bc despite having a bad form in "friendlies", I am still getting matched against elite players.
Ziad Zaker (@ziadzaker) reported 36 minutes ago
@EAHelp Need help with Case #242000397 (lost rewards/server error). Two agents (Gaurav and Shanti C) have now disconnected active support chats when I requested manager escalation. Was told managers aren't available despite your website saying escalation is an option.
Mo Ward- 🇺🇸 #OnePlanetOnePeople 🇺🇸 (@MWardplus3) reported 38 minutes ago
@Mone54T @EAHelp @TheSims That was my first thought, 👍👍 My second was, why am I still having issues loading to the Gallery, earlier it took 8 tries before it loaded. My last build went right away, so I thought it was finally fixed, guess not, 🤔
Carlos (@Carlos02182000) reported 39 minutes ago
@EAHelp I’m having issues to link my skate account to my gaming laptop when I already have an existing account cause I play on my PS5 but now I’m trying to pay it on my gaming laptop and I can’t link it cause there’s something wrong with my account but I messaged you on private
长川 (@nfkqOo0Lqe6485) reported 40 minutes ago
@EAHelp @EAHelp Please help me deal with the account problem. I have sent you a private message.
NFL_Purp-Game (@jordan_junkee) reported 41 minutes ago
@EAHelp are servers down for @EAMaddenNFL
Oğuzhan (@oguzhan_kckkk) reported 42 minutes ago
@EAHelp Fix servers
Everything 2A 🇺🇸 (@everything2A) reported 44 minutes ago
@EAHelp where is the Virginia server? The Oregon server is insufferable lag.
Elong (@Bombajada90) reported 46 minutes ago
@MutGodTyson @EAHelp Psn down. Same problem on a lot of games atm
charlie 🪿 HOLY CABOOSES! (@reservoirgoose) reported 48 minutes ago
the @EAHelp "customer support" AI chatbot is genuinely a joke LMAOOOOOOO i explain my issue, it links me to a completely irrelevant article, and when i say that's not the problem it restarts the chat
Shawn ****** (@ShawnSanger1575) reported 51 minutes ago
@EAHelp there is a lot of lagging in the H2H Match system as if I play with higher ovr or even play H2H with extremely good network it still lags a lot
jacopino (CL16 edition) (@JacopoF1_) reported 51 minutes ago
@EAHelp i have had the problem "ec:201" for 2 days now on pc. what can i do?
A.Lwrnz (@AllanRekar) reported 55 minutes ago
@EAHelp Still not working, while your server status for PS says it is up & running🤔
. (@xct_01) reported 55 minutes ago
@Overballe_Wiili @ocarranzav @EAHelp I updated but like problem i can’t solution
Meutzy (@ImMeutzy) reported 57 minutes ago
@EAHelp @Battlefield please fix the anti cheat it keeps kicking me and my friend for no reason !!!!!!! I’m streaming and I have proof I’m not cheating it’s getting tiresome
That ***** (@IonGotIt7777) reported 59 minutes ago
@EAHelp everytime I go to load my game The Sims 4 it’s saying failed to launch game “An error on our end cause the launch to fail, try again a little later.” It’s been saying that for the last hour. What’s going on??
Davidjrivera21@aol.com (@davidjrivera21) reported 59 minutes ago
@EAHelp …. We have a franchise season going and we notice teams are shaded with no user icons and are unavailable for new users select them. What is the issue and how can it be fixed?