EA Games status: server issues and outage reports
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Full Outage Map
Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Problems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
- Online Play (44%)
- Sign in (35%)
- Game Crash (10%)
- Matchmaking (8%)
- Glitches (2%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Munich
|
Sign in | 1 day ago |
 Birmingham
|
Online Play | 1 day ago |
 Orléans
|
Matchmaking | 1 day ago |
|
Paris
|
Game Crash | 2 days ago |
|
Istres
|
Glitches | 4 days ago |
|
Cagnes-sur-Mer
|
Online Play | 7 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Wallace (@totallytom85) reported@EAHelp How do I get logged in to your service when I cannot receive a verification code, either by email or authentication app? Please help! I'm completely locked out of playing any EA game.
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Arman Jouzdani (@ArmanJouzd86950) reported@EAHelp @EASPORTS_MUT fix the visa cpu event on pc, it is slowed down and unplayable even with chew clock to try and progress
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bobby🛸🧀 (@OpTicComposure) reported@EAHelp this **** is still down we paid 70 for this piece of scam. its been a week fix the servers @eahelp @MaddenNFLDirect
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AlecH (@Alec0475) reported@EAHelp i seem to be having issues trying to log into @battlefield 6 on xbox series x. Is there a known issue regarding this? It's been like this since the new update. Thankyou.
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Ziad Zaker (@ziadzaker) reported@EAHelp Need help with Case #242000397 (lost rewards/server error). Two agents (Gaurav and Shanti C) have now disconnected active support chats when I requested manager escalation. Was told managers aren't available despite your website saying escalation is an option.
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Shawn ****** (@ShawnSanger1575) reported@EAHelp there is a lot of lagging in the H2H Match system as if I play with higher ovr or even play H2H with extremely good network it still lags a lot
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🇲🇽tankarcade🇺🇸 (@tankarcadetv) reported@EAHelp So go back to forums where anything will be drop all the way down no help. It’s maybe it’s a issue where you don’t have enough of help or you wanna see if people have funny names
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That ***** (@IonGotIt7777) reportedOh nothing just waiting on @TheSimsDirect @TheSims @EAHelp to get their **** together and fix the app.
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csd 🇺🇦 (@csd) reportedFor the love of God @EAHelp please fix your Xbox Series X crashing issue with FC 26.
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Layne Arias (@arias83696) reported@MaddenNFLDirect @EAHelp Fix the regs leaderboard
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KIZZO (@wKIZZ0) reported@hrt_girly @PlayApex @EAHelp Idk anti cheat is ****** hopefully they can fix your problem
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Jason Ovalle Sr (@Kajuvra) reported@EAHelp is there an issue with your services not sending recovery codes to @Google Gmail accounts? Because I've been through two chat specialists and they can't seem to answer the question
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Erica 💙💛 (@Erica_RPereira) reported@EAHelp Unable to access The Sims 4 for days after the latest patch. This widespread issue represents a failure to provide a functional digital product and raises serious consumer rights concerns, including lack of conformity and denial of access to paid content. Urgent fix required.
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Ross Milligan (@Ross_Milligan) reported@EAHelp Service is completely useless anyway, off you ****
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Antonio Diaz (@AntDiaz4) reported@EAHelp Another day, still not working
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Yusuf Acay (@yusufjr2727) reported@EAHelp I can't access the game in Türkiye, please fix it.
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Arman Jouzdani (@ArmanJouzd86950) reported@EAHelp @EASPORTS_MUT fix the visa cpu event on pc please, it is slowed down and unplayable even with chew clock
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impudent ***** (@fondduchateau) reported@EAHelp Hi, I bought The Sims 3 + all the DLCs on Steam but cannot play on Mac and Steam provides no CD keys. Your support page is not working for me. Can you help add the Mac 64-bit version to my EA account? i can provide proof of purchase.
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Carlos (@Carlos02182000) reported@EAHelp I’m having issues to link my skate account to my gaming laptop when I already have an existing account cause I play on my PS5 but now I’m trying to pay it on my gaming laptop and I can’t link it cause there’s something wrong with my account but I messaged you on private
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jo (@jofuee) reported@EAHelp I’m locked out of my account because a hacker changed my primary email. The help website is stuck in a login loop and won’t let me open a guest chat I have 2021 purchases receipts to prove ownership. Please help!
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ZackToSmooth (@ZackIsToSmooth) reportedPlease fix your game. It makes no sense that you have people buying games for 40-60$ but can't even fix old bug. Battlefield 5 is unplayable. @EASPORTS @Battlefield @EAHelp
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Charlie Field (@fi6623) reported@EAHelp I was just playing my second to last champs game. the score was 5-2 i was winning. The final whistle went and as the game was shutting down i got a unable to process your request error and got a loss for it !!!
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Tulky (@Tulky178512) reported@SilkOCE @EA_DICE and @EAHelp need to issue fking refunds for people who want it theving lying pricks is what they are !!
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A.Lwrnz (@AllanRekar) reported@EAHelp Still not working, while your server status for PS says it is up & running🤔
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Chad (@Chad_Ar15s) reported@EAHelp is there a reason I have to dashboard my game every time I search my club, the market, claim an objective or complete and SBC? I have had my internet provider out twice no issue, master rest my console and re downloaded the game and still the same connection issue?
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jacopino (CL16 edition) (@JacopoF1_) reported@EAHelp i have had the problem "ec:201" for 2 days now on pc. what can i do?
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Junior 🔑 (@vMiindblown) reported@EAHelp yall plan on fixing the server issue anytime soon?
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Phantom Menace (@campaign_comms) reportedHey @EA @EAHelp I need help with an xbox compatibility issue please
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The TnT Gaming Channel (@MrTally0002) reported@EAHelp we have a serious problem. I bought apex packs and have been receiving multiple items I already owned. I would either like a refund or something. I've sent emails, I've done everything possible and still ignored. Im not some little kid you can push around.
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Just-Ice (@lordairo) reported@EAHelp You guys need to fix the bug on FC 26. I don't understand how one would be winning comfortably in an online game, and once the opponent abruptly cancels the game, the win would not be recorded. That is frustrating.