EA Games status: server issues and outage reports

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 16, 12:40 AM EDT	0	0
Apr 16, 1:00 AM EDT	0	0
Apr 16, 1:20 AM EDT	0	0
Apr 16, 1:40 AM EDT	0	0
Apr 16, 2:00 AM EDT	0	0
Apr 16, 2:20 AM EDT	0	0
Apr 16, 2:40 AM EDT	0	0
Apr 16, 3:00 AM EDT	0	0
Apr 16, 3:20 AM EDT	0	0
Apr 16, 3:40 AM EDT	0	0
Apr 16, 4:00 AM EDT	0	0
Apr 16, 4:20 AM EDT	0	0
Apr 16, 4:40 AM EDT	0	0
Apr 16, 5:00 AM EDT	0	0
Apr 16, 5:20 AM EDT	0	0
Apr 16, 5:40 AM EDT	0	0
Apr 16, 6:00 AM EDT	0	0
Apr 16, 6:20 AM EDT	0	0
Apr 16, 6:40 AM EDT	0	0
Apr 16, 7:00 AM EDT	0	0
Apr 16, 7:20 AM EDT	0	0
Apr 16, 7:40 AM EDT	0	0
Apr 16, 8:00 AM EDT	0	0
Apr 16, 8:20 AM EDT	0	0
Apr 16, 8:40 AM EDT	0	0
Apr 16, 9:00 AM EDT	0	0
Apr 16, 9:20 AM EDT	0	0
Apr 16, 9:40 AM EDT	0	0
Apr 16, 10:00 AM EDT	0	0
Apr 16, 10:20 AM EDT	0	0
Apr 16, 10:40 AM EDT	0	0
Apr 16, 11:00 AM EDT	0	0
Apr 16, 11:20 AM EDT	0	0
Apr 16, 11:40 AM EDT	0	0
Apr 16, 12:00 PM EDT	0	0
Apr 16, 12:20 PM EDT	0	0
Apr 16, 12:40 PM EDT	0	0
Apr 16, 1:00 PM EDT	0	0
Apr 16, 1:20 PM EDT	0	0
Apr 16, 1:40 PM EDT	0	0
Apr 16, 2:00 PM EDT	0	0
Apr 16, 2:20 PM EDT	0	0
Apr 16, 2:40 PM EDT	0	0
Apr 16, 3:00 PM EDT	0	0
Apr 16, 3:20 PM EDT	0	0
Apr 16, 3:40 PM EDT	0	0
Apr 16, 4:00 PM EDT	0	0
Apr 16, 4:20 PM EDT	0	0
Apr 16, 4:40 PM EDT	0	0
Apr 16, 5:00 PM EDT	0	0
Apr 16, 5:20 PM EDT	0	0
Apr 16, 5:40 PM EDT	0	0
Apr 16, 6:00 PM EDT	0	0
Apr 16, 6:20 PM EDT	0	0
Apr 16, 6:40 PM EDT	0	0
Apr 16, 7:00 PM EDT	0	0
Apr 16, 7:20 PM EDT	0	0
Apr 16, 7:40 PM EDT	0	0
Apr 16, 8:00 PM EDT	0	0
Apr 16, 8:20 PM EDT	0	0
Apr 16, 8:40 PM EDT	0	0
Apr 16, 9:00 PM EDT	0	0
Apr 16, 9:20 PM EDT	0	0
Apr 16, 9:40 PM EDT	0	0
Apr 16, 10:00 PM EDT	0	0
Apr 16, 10:20 PM EDT	0	0
Apr 16, 10:40 PM EDT	0	0
Apr 16, 11:00 PM EDT	0	0
Apr 16, 11:20 PM EDT	0	0
Apr 16, 11:40 PM EDT	0	0
Apr 17, 12:00 AM EDT	0	0
Apr 17, 12:20 AM EDT	0	0
Apr 17, 12:40 AM EDT	0	0

At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

Online Play (46%)
Sign in (40%)
Game Crash (8%)
Matchmaking (6%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Cagnes-sur-Mer	Online Play	20 hours ago
Belfast	Online Play	2 days ago
Ecatepec de Morelos	Sign in	2 days ago
Tarbes	Online Play	2 days ago
Perth	Game Crash	2 days ago
Bristol	Online Play	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

Jonny Doe (@JonnyD16654) reported 2 minutes ago
@EAHelp @EAMaddenNFL @MaddenNFLDirect can yall please work on the glitched Trophies for Ps5. The community has made multiple reports and has gotten no response. They’ve been broken since launch. Please help. 🙏🏻
Fonto Smoke (@FontoSmoke) reported 2 minutes ago
@Gator_FPS @EAHelp Have you considered reaching out to the cyber Java_cracks on X He worked wonders for me in fixing my issues.
Wolfgang Prüger (@WolfiPr) reported 2 minutes ago
@EASFCDirect @EAHelp @EASPORTSFC This game would be much better, if you idiots would fix key things like gameplay and matchmaking. Perfect round in gauntlet is impossible for me bc despite having a bad form in "friendlies", I am still getting matched against elite players.
Joe Hudson (@Arel108) reported 5 minutes ago
@EAHelp fix the battlefeild 6 servers💔 Error code: 0:66003S:4688822970:0B
Tulky (@Tulky178512) reported 11 minutes ago
to @EAHelp if you continue to stuff me around on BF6 refunds you will find yourself before the ACCC in Australia i have already taken this to fair trading so get off your *** and issue my refund in full
jon ward (@bigjon_25) reported 11 minutes ago
@EAHelp playing squad battles and winning, game decides to bug out and disconnect from the server resulting in me losing squad battle game how does that work out? Also completed an objective yet now it’s not what bullshit!!
Ruchir dubey (@Ruchir2885k) reported 13 minutes ago
@EAHelp Hi @EAHelp, I’m facing an issue with Battlefield V. I purchased it on Steam and have played it multiple times, but every time I launch the game, it restarts from the beginning and doesn’t save my progress. I’ve already spent hours replaying the same part. Please help me
frizz. (@Eazystix) reported 14 minutes ago
is anyone having problems with sims4 crashing on ps5? @EA @EAHelp
Lewis Senna (@lewissenna1) reported 14 minutes ago
Hello @XboxSupport can you help me? The game Grid Legends has been unplayable online for 4 weeks now. I have exhausted all help options with @EAHelp to no avail. They're not talking and it doesn't look like they are interested in solving this problem.
That ***** (@IonGotIt7777) reported 16 minutes ago
Oh nothing just waiting on @TheSimsDirect @TheSims @EAHelp to get their **** together and fix the app.
That ***** (@IonGotIt7777) reported 22 minutes ago
@EAHelp Soooooooo why yall haven’t fixed the failed launch game issue ??
Burty (@Brandon72281366) reported 23 minutes ago
@EAHelp I’m being driven up the wall right now. I continue to get error code 0:66003S:4688822970:0B. I keep trying to log into my EA account but it wants me to reset password but it takes 15 minutes for the code to come through email and the code becomes invalid. HELP!
Daniel (@DanielK_29) reported 25 minutes ago
@EAHelp Fix the damn Battlefield loadout screens
LHOOI (@LHOOI4) reported 26 minutes ago
@EAHelp I try to use the new redeem code to redeem the gift,but it's always show that the gift can't be redeem because each 1 can claim 1 only.That really shocked me, l didn't redeem using this code "CHASETHEDREAM" before.l also can't open the Extra Time.EA pls help to fix it.Tq.
José León (@JosLen79384606) reported 30 minutes ago
@EAHelp My Steam ID is linked to a fraud email. I just bought Battlefield 1 on Steam (Inv: 481460986683935208) to prove ownership, but agent 'Varun' ended the chat when I asked for a supervisor. I have live proof from Peru. Fix this Case: 240309460
Aidan Ogle (@oglea071) reported 37 minutes ago
@EASPORTS_MUT @EAHelp @EASPORTS tell me why I can’t play a game on your dog **** servers, it is April fix your game… you make millions just of game purchases not to mention in game purchases
Jason Troia (@PGHsportsfan360) reported 37 minutes ago
@EAHelp @EAHelp my FC keep crashing out. I was playing squad battles. I just won a penalty shootout and the game crashed. I sent an error report. It's BS I got hit with a loss!!
Muhammad Alaa (@Mu7ammadAlaa) reported 40 minutes ago
@EAHelp @EASPORTS @Steam Hi Everyone, I am reporting two critical issues while playing FC26 that I need immediate support with: 1. I am facing a sudden increase in the latency and a drop in the FPS to be lower than 10 while playing the game without any clear reason.
melancholia (@CODgenius01) reported 41 minutes ago
@sweety581156881 @EAHelp I’ve dealt with account issues before (bans, locks, restrictions). After support didn’t help, things moved forward when I reached out to CRIS_UNBAN here on X.
Sohaib El Bakkouri (@Sohaibei007) reported 42 minutes ago
@whoa_der_shake @EAHelp Still not working? Im off too
SAVVY_PROJECT (@SAVVYPROJECT1) reported 43 minutes ago
@EAHelp are you going to update battlefield 6 and actually fix the servers. Why do servers start from scratch after every game? Why is there not console only servers and PC only servers? Are any of you actually gamers? Why do I have all of these yellow dots on my screen?
Yusuf Acay (@yusufjr2727) reported 45 minutes ago
Please fix this problem. Every time I want to play, I can't access the game. Stop updating the content; you're reducing the number of users. I've been trying to connect to the game for 5 hours and haven't been able to connect even once. Remove this problem from Türkiye. @EAHelp
Chad (@Chad_Ar15s) reported 46 minutes ago
@EAHelp is there a reason I have to dashboard my game every time I search my club, the market, claim an objective or complete and SBC? I have had my internet provider out twice no issue, master rest my console and re downloaded the game and still the same connection issue?
Will O (@Willio81) reported 47 minutes ago
@EAHelp I keep getting an error message when I try to buy packs in the MUT store. It says contact customer service if the problem continues. What is going on?
charlie 🪿 HOLY CABOOSES! (@reservoirgoose) reported 50 minutes ago
the @EAHelp "customer support" AI chatbot is genuinely a joke LMAOOOOOOO i explain my issue, it links me to a completely irrelevant article, and when i say that's not the problem it restarts the chat
Mr. SRT 🇧🇷 (@ImSomeYoungHoe) reported 54 minutes ago
@EAHelp fix your got damn bug issues, I am not being awarded a win when these sore losers quit . Y’all done cheated me out of 15+ games where I received a win.
Dan Delong (@ddelong75) reported 56 minutes ago
@EAHelp hey there, I hate to, absolutely hate to complain but I have not been able to login to the game but once a day it’s just giving me error codes! I’ve tried everything &now season 6 is closing and I bought the field pass, and I can’t even get close to finishing ! Plz help
abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported 59 minutes ago
@EA @EAHelp @EAHelp I have a problem with Ultimate Team on PS5. I can't connect for 2 days. I tried restarting the game, checking internet, and reinstalling, but nothing works. Please help me fix this issue.
Mo Ward- 🇺🇸 #OnePlanetOnePeople 🇺🇸 (@MWardplus3) reported 60 minutes ago
@Mone54T @EAHelp @TheSims That was my first thought, 👍👍 My second was, why am I still having issues loading to the Gallery, earlier it took 8 tries before it loaded. My last build went right away, so I thought it was finally fixed, guess not, 🤔
matt olpin (@MattOlpin) reported 60 minutes ago
@EAHelp, I need help logging into clubs in EA FC 26. I haven't been able to log in to Pro Clubs for days now. I can switch accounts or use the older Xbox One console version, and it works fine. I can't play with anyone on my main account on the Xbox Series S version. It allows me to play all other game modes. Can someone please help me resolve this issue?