EA Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Online Play (46%)
• Sign in (37%)
• Game Crash (9%)
• Matchmaking (7%)
• Glitches (2%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Istres	Glitches	3 hours ago
Cagnes-sur-Mer	Online Play	2 days ago
Belfast	Online Play	4 days ago
Ecatepec de Morelos	Sign in	4 days ago
Tarbes	Online Play	4 days ago
Perth	Game Crash	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Muhammad Hakim (@mhakimk) reported 50 seconds ago

  @EAHelp hi, i bought your games on steam few days a go, but when i tried to play, it require me to login to an account i dont recognized (the email use by unrecognized account is co*****@fabirikamail.com).

• 
  . (@xct_01) reported 59 seconds ago

  @Overballe_Wiili @ocarranzav @EAHelp I updated but like problem i can’t solution

• 
  The Fridge (@unjustfridge) reported 2 minutes ago

  @EAHelp @PlayApex I’m having issues with my game crashing everyday at least once. Doesn’t happen in other games for me. Can you dm me and try to help?

• 
  csd 🇺🇦 (@csd) reported 4 minutes ago

  For the love of God @EAHelp please fix your Xbox Series X crashing issue with FC 26.

• 
  TheMassterChief (@tHeMaSsTeRcHiEf) reported 8 minutes ago

  Hey @Respawn @PlayApex @EAHelp I want an explanation as to why my main account got banned and why when im on my ult account and your guy's shop is broken not allowing me to buy the apex coins. But again back to my main account being banned. You guys banned me live on stream

• 
  Josh (@joshsterdee) reported 8 minutes ago

  @EAHelp fix your servers

• 
  **** discord (@Yurifortheboyz) reported 9 minutes ago

  @EAHelp y'all should fix bf2042, the anticheat disables my WiFi card every time I boot the game.

• 
  Jimmie Collins (@OD_Metro97) reported 10 minutes ago

  @EAHelp why are the servers down for madden and college 26? Why didn’t you all update the community?

• 
  Wayne Dannatt (@wadannatt) reported 11 minutes ago

  @EA @EASPORTS @EAHelp it's not a good look when you're allowing cheaters to do what they like in #EASPORTSPGATOUR This weeks Online Tournament at Augusta National shows who's cheating and who isn't Scores of -23, -22, -21, & -20 are impossible because of how broken putting is!

• 
  jo (@jofuee) reported 12 minutes ago

  @EAHelp I’m locked out of my account because a hacker changed my primary email. The help website is stuck in a login loop and won’t let me open a guest chat I have 2021 purchases receipts to prove ownership. Please help!

• 
  Kevin (@LAKERS_COLTSFAN) reported 13 minutes ago

  @EASPORTS_CUT Fix your servers and we'll be able to play @EAHelp

• 
  James dean (@james_dean1981) reported 13 minutes ago

  @EAHelp ultimate team is unplayable menu screens keep freezing and when playing u get kicked on on a disconnect at kick off and least 20% of the time

• 
  Daniel (@DanielK_29) reported 13 minutes ago

  @EAHelp Fix the damn Battlefield loadout screens

• 
  abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported 18 minutes ago

  @EASFCDirect @EAHelp I have a problem with Ultimate Team. I can't connect for 2 days now. I tried everything (restart, internet, reinstall), but still not working. Please help me fix this issue.

• 
  NFL_Purp-Game (@jordan_junkee) reported 18 minutes ago

  @EAHelp are servers down for @EAMaddenNFL

• 
  Bruno Godinho (@FlaNacao2019) reported 19 minutes ago

  @EAHelp @easportsfcbr/ Severe Input Delay & Lag After Title Update 1.5.3 (07/04/26) - PC Since the Title Update 1.5.3 released yesterday (April 7th), the game has become almost unplayable online for many PC players. Problem: Heavy input delay (3-10+ seconds) Slow motion gameplay

• 
  Myles Lewis-Skelly Enjoyer (@LMCD__) reported 26 minutes ago

  @FrankakaEldon @EAHelp Ps servers down

• 
  That ***** (@IonGotIt7777) reported 27 minutes ago

  @EAHelp Soooooooo why yall haven’t fixed the failed launch game issue ??

• 
  H.F. ® 🇸🇦 (@Hamad_dvb) reported 31 minutes ago

  @EAHelp there’s no way players are hardly trying to connect to a live chat with EA Help advisor!! I have been trying to connect with an advisor since the beginning of Israel, US, Iran due to a severe drop in my ping which prevented me from playing and losing a lot of in-game progress. This is truly disappointing! You’re stupid AI EA Help website kept asking me to read articles on troubleshooting without any benefits. I understand corporations now are depending on AI instead of real humans, but there must be an option to reach out to an advisor since. FYI. I am connecting to a high-quality internet service and have replaced my ethernet cable with no benefit. Please contact me asap.

• 
  jon ward (@bigjon_25) reported 33 minutes ago

  @EAHelp playing squad battles and winning, game decides to bug out and disconnect from the server resulting in me losing squad battle game how does that work out? Also completed an objective yet now it’s not what bullshit!!

• 
  SuperbowlMvpHurts 🧊🦅🧊 (@JalenPercs1) reported 33 minutes ago

  @EAHelp Why can’t I buy the“ultimate legends token pack”? It says “an issue has occurred, please try again later. Contact customer service if the issue continues to occur. Also fix your game. There is a serious glitch in the sugar rush h2h game mode with safeties. Put in some effort

• 
  Oğuzhan (@oguzhan_kckkk) reported 43 minutes ago

  @EAHelp Fix servers

• 
  taliskhanov42 (@taliskhanov) reported 46 minutes ago

  @EAHelp My last resort is asking you for help. I would really appreciate your assistance and hope you can help me with my problem soon.

• 
  Tulky (@Tulky178512) reported 49 minutes ago

  to @EAHelp if you continue to stuff me around on BF6 refunds you will find yourself before the ACCC in Australia i have already taken this to fair trading so get off your *** and issue my refund in full

• 
  blue&orange11 (@solaraguy11) reported 49 minutes ago

  @EAHelp why is there such horrible lag in your severs making battlefield almost unplayable. And before you ask I’ve tested all of my systems which are fine

• 
  Yusuf Acay (@yusufjr2727) reported 50 minutes ago

  Please fix this problem. Every time I want to play, I can't access the game. Stop updating the content; you're reducing the number of users. I've been trying to connect to the game for 5 hours and haven't been able to connect even once. Remove this problem from Türkiye. @EAHelp

• 
  Lenticular' (@UnleashZED) reported 51 minutes ago

  @EAHelp there's a problem with the commentary in UT!!

• 
  Robert Olesnevich (@rco73) reported 54 minutes ago

  @TheSims IF I ****** SAY LAUNCH OFF LINE AND DO NOT ****** UPDATE MY GAME IN EA APP SETTING I EXPECT YOUR ****** APP TO RESPECT MY CHOICES AND NOT ****** UP MY GAME TO ****** BROKEN UNFUCKEN TEST PILE OF CRAP UPATE! @EAHelp I SAID DO NOT ****** UPDATE MY GAME AND ******* DID IT!

• 
  Tyson Pchuk (@MutGodTyson) reported 57 minutes ago

  @EAHelp your Madden 26 servers won’t connect to PSN. PLEASE FIX THE GAME!!!!!! N

• 
  Devi Singh (@GodblessRAS) reported 60 minutes ago

  @EASPORTSFC @EASPORTS @EAHelp 2.This has happened multiple times in a row, and as a result, I have unfairly lost my attempts/rewards without even getting into gameplay. This appears to be a server-side issue affecting live events, not my connection. I expect a fair resolution