EA Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Sign in (39%)
• Online Play (35%)
• Matchmaking (10%)
• Glitches (8%)
• Game Crash (8%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Périgueux	Glitches	15 hours ago
Taipei	Online Play	16 hours ago
Göppingen	Online Play	1 day ago
Giberville	Online Play	3 days ago
Naaldwijk	Online Play	3 days ago
L'Hospitalet de Llobregat	Sign in	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JJ🤙 (@r0ssss_j) reported 6 minutes ago

  @EA @EAHelp Please fix the Nintendo Switch It Takes Two friend pass error. Result Code: 105-80190000 This has obviously been an issue for years with forum posts dating back 2 years to today. People solely buy this game to play online, and cannot play at all. Thanks

• 
  Comsak Bhumiputra (@Comsak) reported 9 minutes ago from Rayong, Rayong

  @EAHelp My extra token cannot exchange with my player that means it is limited player. Exactly, I have more the player to change the extra token. Please fix it to now.

• 
  النمله اليمنيه🇾🇪(اسمي نواف) (@MR_ANT1) reported 10 minutes ago

  @EAHelp @EASPORTS two times yesterday and now my opponent disconnected and i get a disconnected message and i lose the game and my progress two times my streak of winning is lost cuz of this problem and i can't get in touch with a support agent i need HELP

• 
  wajeh_7 (@wajeh_7) reported 10 minutes ago

  @EAHelp After the update, a problem appeared in the club mode: the game keeps crashing, and I can't control my players! The names change, and my players become robotic! What's the solution?!

• 
  Fuduli (@Fuduli10) reported 12 minutes ago

  @FUT_Accountant @EAHelp @EASPORTSFC My account is blocked for over a week due to a stuck Evolution item in unassigned. I cannot access packs or use purchased FC Points. Support confirmed but no fix yet. This needs urgent manual intervention.

• 
  Fuduli (@Fuduli10) reported 18 minutes ago

  @EAHelp My account is blocked for over a week due to a stuck Evolution item in unassigned. I cannot access packs or use purchased FC Points. Support confirmed but no fix yet. This needs urgent manual intervention.

• 
  Montcastle (@Montcastle94985) reported 21 minutes ago

  I was actually having fun in Madden 26 Superstar mode. But now I cant play due to Error (512). Why force us to be online to play Superstar in the first place? @EAHelp

• 
  Nasir foster (@only1_nas1) reported 26 minutes ago

  @EAHelp I can't play superstar mode it's glitched and I don't know how to fix it

• 
  The Fridge (@unjustfridge) reported 31 minutes ago

  @EAHelp @PlayApex I’m having issues with my game crashing everyday at least once. Doesn’t happen in other games for me. Can you dm me and try to help?

• 
  Luvv (@Luvv15418426720) reported 32 minutes ago

  Hi @EAHelp, I bought Ultimate/Icon Edition of EA Sports FC 26 on Steam. Earlier I refunded the EA version. Now in Ultimate Team I only see “Browse” and “FC Points” — no “My Packs” tab and no rewards. Can you fix my account?

• 
  ぷーちぇる💙 (@ZAzBXa0kuW46190) reported 33 minutes ago

  @EAHelp Hurry up and fix the server.

• 
  Josh (@joshsterdee) reported 33 minutes ago

  @EAHelp fix your servers

• 
  🌙 (@keeLesh_FPS) reported 35 minutes ago

  @PlayApex I get ce Errors when i start the Game cant Play anymore any help? @EAHelp

• 
  Charlie Field (@fi6623) reported 36 minutes ago

  @EAHelp I was just playing my second to last champs game. the score was 5-2 i was winning. The final whistle went and as the game was shutting down i got a unable to process your request error and got a loss for it !!!

• 
  Seth McGinnes (@McginnesSeth) reported 37 minutes ago

  @EAHelp Fix your dog💩 servers!

• 
  IRGC NEWS ™ (@IRANGUARDCORPSE) reported 37 minutes ago

  @ImChambel @JamesNFFC1984 @EAHelp I logged in but problem is finding a game ffs

• 
  Ross Milligan (@Ross_Milligan) reported 44 minutes ago

  @EAHelp Service is completely useless anyway, off you ****

• 
  Wolfgang Prüger (@WolfiPr) reported 45 minutes ago

  @EASFCDirect @EAHelp @EASPORTSFC If you clowns would play your own game, fc 26 wouldn't be so ***. The AI defenders and keepers in SB on semi pro are so OP, it's stupid. Objectives like scoring from outside are impossible. Also for days I have insane speed up lag in online modes.

• 
  Shawn ****** (@ShawnSanger1575) reported 47 minutes ago

  @EAHelp there is a lot of lagging in the H2H Match system as if I play with higher ovr or even play H2H with extremely good network it still lags a lot

• 
  RagnaRick (@RickSinkoe) reported 47 minutes ago

  @EAHelp @EASPORTS_MUT @EASPORTS What in the actual hell is going on with your servers.. A total lack of communication, no service and still no way to play the game. It’s really frustrating that I can’t play a game I Bought due to ur company’s incompetence! Fix ur servers!🤬😤😡

• 
  C J (@itsceelos) reported 48 minutes ago

  @RavalAmol @EASFCDirect @EAHelp This game is a piece of ****. lag is so bad its unbearable. I did my worst futchamps in months and got demoted from div2 to to div3. Trash gameplay.

• 
  Irene (@babe84_irene) reported 48 minutes ago

  I tried your chatbot today and dident not get the help I needed @EAHelp Only thing that bot could say was : Hi! 🙋 Let’s get this fixed. Tell us about the issue you're having and we’ll help you get back in the game.

• 
  Saud1 🇸🇦 (@SaudxON1) reported 48 minutes ago

  @EAHelp High ping issue in FC 26. My normal ping is <10ms , but now it’s constantly 100ms+. Only happens in FC 26, all other games are fine. Likely server routing or matchmaking issue (connected to distant server). Please investigate and fix. Platform: PS5 Region: Saudi Arabia

• 
  Chad (@Chad_Ar15s) reported 54 minutes ago

  @EAHelp is there a reason I have to dashboard my game every time I search my club, the market, claim an objective or complete and SBC? I have had my internet provider out twice no issue, master rest my console and re downloaded the game and still the same connection issue?

• 
  Jay (@delecruz02) reported 54 minutes ago

  @EAHelp Why is shoulder barge not working for me in fc 26 I have advanced defending on and when I press or hold x my players don’t do anything

• 
  Miazga (@helmanzzMiazga) reported 56 minutes ago

  @EASFCDirect Yeah, issues with connecting. Issues with connecting with real humans at @EAHelp. Accounts are kept being banned for coin distribution even tho no one sells/buys coins. The issue has been going for so long now it's amazing how incopetent your ToS team is. I've been banned for over 3months now on few seperate accounts, and unbanned multiple times only to be banned again the next day EVEN WITHOUT ANY ACTIVITY ON THE ACCOUNTS.

• 
  Brian Hauck (@bulldog9476) reported 59 minutes ago

  Has anyone else been experiencing constant lag and getting repeatedly booted from the servers since the last Madden update or is it just me? @EASPORTS_MUT @EAHelp

• 
  cslmae (@Babsy_T) reported 60 minutes ago

  @EAHelp Hi I brought some lp on the Sims Freeplay and it says there's been error in my wifi connection but the my money's already been deducted in my wallet. But the ko and social life is still zero. What do you think is the problem? My money is already gone, but what I bought is nothere

• 
  Brandon®🤒💧 (@B_LxckedN) reported 1 hour ago

  @EAHelp @MaddenNFLDirect Bought the season pass from the store and didn’t give it then bought it again and it took a total of 3000 points . Plz fix

• 
  Tulky (@Tulky178512) reported 1 hour ago

  @SilkOCE @EA_DICE and @EAHelp need to issue fking refunds for people who want it theving lying pricks is what they are !!