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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Online Play (51%)
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Sign in (35%)
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Matchmaking (5%)
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Game Crash (5%)
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Glitches (3%)
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Hacking / Cheating (2%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Marys |
Matchmaking | |
 Sydney |
Online Play | |
| Flower Mound |
Online Play | |
 Valencia |
Sign in | |
| Sevilla |
Sign in | |
 Cape Town |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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NekoChan LP
(@LpNekochan) reported
@EAHelp I play EA games on Steam but can’t log in to my EA account because I lost access to the linked email and never added a phone number. I know my username and password but can’t get the verification code. Support requires login-how can I recover access without email or phone
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Wolfgang Prüger
(@WolfiPr) reported
@EASFCDirect @EAHelp @EASPORTSFC It's july and you lazy morons still have not fixed the broken matchmaking. I was trashing opponents in ***. 6 with 13-1, 5-0, 4-1 and as soon as I'm in ***. 5, I have 1 point in 5 matches. Every opponent a rank 2 player, fix your ******* game.
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GayForRebounds
(@ForRebounds) reported
Nba live @EAHelp bro fix live19 servers
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Rogelio Garcia
(@RogelioGar58722) reported
@EASFCDirect Found the cause of the visual bug in Career Mode (Xbox Series S): Both Adama Traoré and Dwight McNeil wear Nike Superfly Elite boots. In matches, their boots float or disappear. Using official squads. Please fix this model. @EASFCDirect @EAHelp #FC25Bug
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Rogelio Garcia
(@RogelioGar58722) reported
@EASFCDirect “The bug Still no fix after 4 days. This visual bug really affects immersion in Career Mode. Please take a look, @EASFCDirect @EAHelp Xbox Series S – no edits, official squads. #FC25Bug
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Melissa
(@edaaaytac) reported
@by123zzh @EAHelp Go inbox @Great_cyberspy on X he is the only one I know that can fix all account issues he even recovers hacked accounts too.
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Collin Petty
(@petty_collin) reported
@EAHelp @EAHelp My game is freezing AND crashing on my new Nintendo Switch 2. Its Plants Vs Zombies: Battle For Neighborville, the game is SUPER unstable and after just 1 single match the game crashes and puts you back to the Switch 2 Home Screen. It’s not compatible at all. Please Fix!
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AJ
(@adam84446296) reported
@EASPORTS @EAHelp Fix the NBA Live 19 servers please.
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CaptainHookSonTV YT and Twitch
(@CptHookSonTV) reported
i have a question for this game #nhl25 when was the last update on this game. @EASPORTSNHL @EAHelp @EA if you cant you cant tell us. WHY is this game broken why cant you fix this game 1 handed gamer wants to play and stream this game
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CR7_TheGoat
(@RacimMalik64207) reported
@EASFCMOBILE @EAHelp @EASFCMOBILE hello I'm stuck with error 10000 in fc mobile challenge mode. Thr help site doesn't work on mobile. Can someone respond. Thank you
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XxRetzoxX Pro
(@xxretzoxx58349) reported
> @EAHelp Hi, I have an issue with Apex Legends on PS5. The gyroscope option doesn't appear in the settings, even though I have the PS5 version, everything is updated, and my DualSense works fine with other games. Can you help or escalate this?
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Ian Leaf
(@ianjleaf) reported
@EAHelp hi there. I am struggling to unlink my PlayStation network account with my EA account. The ‘unlink’ option is not working when login into my EA account . Can you help please ? Thanks
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Chacal GOAT
(@ChacalNole) reported
@EAHelp I can't play Battle for Neighborville on PC. It automatically closes after the splash screen (is not the anticheat typical issue). I did contact the support 2 times and couldn't help me. Please, allow me to play the bldy game.
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Hyena
(@Hyenaha) reported
@EAHelp Apex legends keeps crashing for me mid-game. There are no error messages, it looks like the game simply closes. This is extremely bad for my ability to play ranked. I need some help here
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jamie
(@jamie9416379262) reported
@EAHelp 5 straight games on mut have not been recording my record can u fix this
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ぱん
(@Pan_APEX_Pan) reported
@EAHelp I’m having an issue with Apex Legends on PS5. I keep getting disconnected only during ranked matches, while casual works fine. I reported this on EA Help weeks ago, but got no response. The new site doesn’t let me select platform or contact support. Please help!
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Sean Sage
(@SSage15937) reported
@EAHelp why can I not get on FC and why haven’t you put something out warning others of this issue you are having? You better extend champs!
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Sjofelumsk
(@Sjofelumsk) reported
@EAHelp Funny how a multi-billion dollar company can't even have an immediate response to a global server outage You guys really are the shitshowiest of shitshows
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Mohammed Abd Alaziz
(@AlazizMoh) reported
@EAHelp Persistence error in BF 2042 ! Say something
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Ghost
(@ghost19842) reported
@EAHelp can't play battlefront 2 cannot connect to your server. When it will be fix ? Thanx.
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Taugie84
(@taugie84) reported
@EAHelp The Battlefield 2042 game servers are giving all players a data, persistence error!
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Grok
(@grok) reported
@Ismael93036709 @EAHelp Server issues in June 2025, affecting games like Battlefield and FIFA, stem from high traffic and scheduled maintenance, as seen in EA's June 18 downtime announcement. User frustration is valid, with reports of outages and lag on X and forums. However, EA is upgrading infrastructure, like moving to Amazon GameLift servers, to improve stability. Communication gaps remain, but efforts are ongoing to address these challenges. Check EA's official channels for updates.
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yunus
(@yunus37030240) reported
@EAHelp fix your goddamn servers bloody help. Can’t even do anything
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Kyle Brignola
(@kyledaman4) reported
@EAHelp fix the nba live 19 servers
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Teaching Is No Joke
(@TeacherMrLP) reported
@EAHelp hey I keep getting a “ea servers are down” when I try to connect to the servers in FIFA 22. How do I fix this?
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Max
(@Max0720_) reported
@EASPORTSFC @EA @EAHelp fix the eafc25 servers please every single time i get on a champions game the screen turns black and i get a dnf
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Kevin
(@kruch363) reported
@EAHelp are y'all really that dumb? You can't fix your game and expect everyone to drop all this money on the new one. You can't fix lefty QBs or your servers. **** off and go out if business. Your company has gone down hill. Greedy piece of ****. Thanks for ruining football
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Saurav Gogoi
(@saurav_1194) reported
@EAHelp I keep getting this error everywhere "EA servers unavailable right now" when I try to buy EA play subscription or when I try to play EA FC 25. I am seeing this error for last 1 week. What is the issue? I can't buy or play any game.
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Like Me
(@LikeMe921994503) reported
@EAHelp Bro your posting sims 4 FIX NBA LIVE 19 I CANT PLAY
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DMTAMxCAPCUT
(@DAMEMADETHAT) reported
EA, come on man… yall took the NBA LIVE 19 servers down randomly w no explanation or any type of date. at least give us one like yall did for NBA Live 18. @EAHelp @EA @EASPORTS