EA Games down? Current status, problems and outages

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Online Play (48%)
• Sign in (40%)
• Matchmaking (6%)
• Game Crash (6%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Alameda	Online Play	23 hours ago
New Iberia	Online Play	2 days ago
Gänserndorf	Online Play	2 days ago
Beverley	Online Play	9 days ago
Matino	Matchmaking	10 days ago
Charlotte	Sign in	14 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Soyunaltalb Soyunalt (@Vendocartadeoro) reported 3 minutes ago

  @EAFIFAMOBILE @EAHelp Can someone tell me how do i fix it?

• 
  Coro (@LukeDalessand11) reported 4 minutes ago

  @EAHelp Why even bother giving me that, the amount of times we go there and express how the game is.... You guys do not respond or give any information on what's going on. You haven't for 3 MONTHS NOW FIXED ANY ISSUES STILL ONGOING. ALL WE GET IS VISUALS and player nerfs.

• 
  lumunni || lucy (@lumunni) reported 4 minutes ago

  @EAHelp I’m gonna try all the fixes again and hopefully something will work and I can’t report back that it’s worked But it seems like for at least 1.5 years, EA support has been telling people to try fix it themselves or report it on forums. Why is it still happening?

• 
  Abimael Lopes (@alopes11) reported 6 minutes ago

  @watibgjpv @EAHelp Login with my account PSN at EA site

• 
  Parker Page (@ParkerPage13) reported 8 minutes ago

  @EAHelp every time i load up madden i get a server connection issue. would love to know how i fix that so i can play the game

• 
  Professional Cyber Bully (@SirOreoTheGrea1) reported 12 minutes ago

  @EAHelp I hope they die in a car crash on there way to work

• 
  Peyton Wareham (@pwareham2) reported 18 minutes ago

  @EAHelp @jakobgudelman I’m experiencing the same issue

• 
  Emre Karaer (@EmreKaraerr) reported 19 minutes ago

  @EAHelp When will they fix the ssl problem, when will the update be?

• 
  Jonesy (@KuzkoKuzkoKuz) reported 20 minutes ago

  @EAHelp I don't check Twitter and just saw this. My game still crashes daily and the issue is not resolved

• 
  Acelin Travels (@AcelinTravels) reported 21 minutes ago

  @AskEASupport I'm trying to play fifa 23 from steam I can't play because of a memory dump issue I've already tried reinstalling the game and and the anticipation I have secure boot enabled

• 
  FIFApl (@fifaplpl) reported 22 minutes ago

  @EAHelp fix the dam match making in fifa Winter Cup series

• 
  Acelin Travels (@AcelinTravels) reported 22 minutes ago

  @EAHelp I'm trying to play fifa 23 from steam I can't play because of a memory dump issue I've already tried reinstalling the game and and the anticipation I have secure boot enabled

• 
  Ethan Wright (@ethan_wright__) reported 24 minutes ago

  @MaddenNFLDirect @EAMaddenNFL Face of the Franchise still isn’t fixed. Every other position you start career with ends up reverting to QB. It’s been like this for months now. Please fix @EAHelp

• 
  Just Jake. (@JakesLyfe357) reported 24 minutes ago

  @EAHelp Hey, there’s a glitch in the game where people quit and it causes the winner to look at a loading screen which causes a disconnect loss…this has happened to me twice in the WW cup and those games have limits :( please help

• 
  Aden (@AdenIbraahim) reported 27 minutes ago

  @EAHelp Hi I’ve been unable to log into FIFA23 on my PlayStation for the last couple days with the error ‘Cannot communicate using SSL’ constantly popping up.

• 
  Zaid Alssaraj (@zaidalssaraj) reported 28 minutes ago

  @EAHelp hey im having problems w fifa 23 on ps5, it’s giving me error code WV-109156-2 . I switched wifi to my phone and it let me get through and gave me a QR code that sent me to reset my password which I did, and agree to terms but it still does nothing. Game won’t work at all

• 
  Anthony Visco (@viscorama) reported 30 minutes ago

  @EAHelp PS5 NHL 23 can’t connect online. Keep getting g error messages but I have an internet connection.

• 
  John Wayne (@killerrr14) reported 30 minutes ago

  @EAHelp keep getting an error message on my PS5 when I load up the game it says something went wrong and a white screen pops up

• 
  🫧𝑫𝒂𝒏𝒏𝒚 𝑩𝒐𝒚  (@NextGod_) reported 33 minutes ago

  I can’t play FIFA 23 I have a error message what happenned @EAHelp @EAFIFADirect ??

• 
  Unknown (@Qdahighest420) reported 37 minutes ago

  @EAHelp this shits annoying bro fix ur **** EA

• 
  jakensteinlawball (@jakensteinlawb1) reported 39 minutes ago

  @EAHelp @Conrad_BDE I’m facing the same issue, EA. Two years off of Madden for fear of this silly ****. Please respond with some aid for my white screen (sick way to start the game)

• 
  Tylkbp (@tylkbp) reported 42 minutes ago

  @EAHelp Some of your friends told me, they can't help to unblock my account... they said "my account is not connected with EA account"... whereas when I create account, there are only login options as guest, via facebook, or google play games.

• 
  Tyler (@GoBirdz10) reported 50 minutes ago

  @EAHelp Just bought Madden 23 for PS5 and can’t play. Keep getting error message wv-109156-2. Tried accepting terms online and nothing. No customer service available at all to get answers. Going to have to return the game.

• 
  Sheriffos (@Sh3riffos) reported 50 minutes ago

  @EAHelp Origin and ea app still not working... Already 2 days and no fix... Nice

• 
  J (@JimbobMarley) reported 52 minutes ago

  @EAHelp why can you remove a broken pack within minutes but it takes over a week to upgrade Nick Pope?

• 
  lumunni || lucy (@lumunni) reported 53 minutes ago

  @EAHelp It was 5am for me when you messaged me so I wasn’t able to be around for troubleshooting. I’m currently reading through the forum post about the same issue I’m having (going back to early 2021) and I’m amazed there isn’t just a blanket fix for this problem by now

• 
  Sadie (@RamonaFlowers__) reported 53 minutes ago

  Downloaded 2 game packs yesterday and still haven’t been able to get either of them show up in the actual game. Tried everything I can think of. Anyone had the same problem? #sims4 #sims4help @EAHelp

• 
  Albert (@Albert20105344) reported 54 minutes ago

  @tylkbp @EAHelp Same happened to me yesterday month I contacted support service but I got no response all thanks to snooks_tech1 on who finally helped out

• 
  Ali Ulaş Delibaş🇦🇷 (@aliulas09) reported 55 minutes ago

  @EAHelp I sent a message but you did not reply, I am waiting for your return, my problem is very urgent

• 
  WhatThaPOP (@WhatThaPOP) reported 57 minutes ago

  @EAHelp Can I get a refund on fifa since y’all don’t want to fix your server or even acknowledge my tweets about helping me. Good way to start the year