EA Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Online Play (42%)
• Sign in (34%)
• Matchmaking (10%)
• Game Crash (10%)
• Glitches (4%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Gladbeck	Sign in	2 days ago
Santurtzi	Glitches	3 days ago
Ciudad Apodaca	Online Play	3 days ago
Ashington	Matchmaking	4 days ago
Naucalpan de Juárez	Sign in	6 days ago
Munich	Sign in	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ぷーちぇる💙 (@ZAzBXa0kuW46190) reported 27 seconds ago

  @EAHelp Hurry up and fix the server.

• 
  MG (@mginio1969) reported 2 minutes ago

  @EAHelp You having server issues today? Been on BF6 Xbox since launch today I can't get a game, players floating, disconnected errors server errors.BF5 very similar.Other game brands are fine online

• 
  Jonny Doe (@JonnyD16654) reported 4 minutes ago

  @EAHelp @EAMaddenNFL @MaddenNFLDirect can yall please work on the glitched Trophies for Ps5. The community has made multiple reports and has gotten no response. They’ve been broken since launch. Please help. 🙏🏻

• 
  ZackToSmooth (@ZackIsToSmooth) reported 4 minutes ago

  Please fix your game. It makes no sense that you have people buying games for 40-60$ but can't even fix old bug. Battlefield 5 is unplayable. @EASPORTS @Battlefield @EAHelp

• 
  muvfy🐰ft. SD6800 จึ้งๆๆ (@cherxyC) reported 7 minutes ago

  @EAHelp Hi! I'm on Mac and my Sims 4 Expansion Packs (Seasons, Parenthood, Laundry Day) aren't showing in game. Already tried repairing and reinstalling but still not working. Please help!

• 
  jon ward (@bigjon_25) reported 7 minutes ago

  @EAHelp playing squad battles and winning, game decides to bug out and disconnect from the server resulting in me losing squad battle game how does that work out? Also completed an objective yet now it’s not what bullshit!!

• 
  Aidan (@oglea071) reported 8 minutes ago

  @EASPORTS_MUT @EAMaddenNFL @EAHelp fix your ******* servers

• 
  Mofut (@Mofut89) reported 8 minutes ago

  @JeyRuiiz @easportsfces The community cannot stay silent while loyal players are banned for technical glitches. It’s time to stand together and demand a fix! @EAHelp

• 
  Jonny Doe (@JonnyD16654) reported 10 minutes ago

  @EAHelp @EAMaddenNFL @MaddenNFLDirect can yall please work on the glitched Trophies for Ps5. The community has made multiple reports and has gotten no response. They’ve been broken since launch. Please help. 🙏🏻

• 
  C J (@itsceelos) reported 10 minutes ago

  @RavalAmol @EASFCDirect @EAHelp This game is a piece of ****. lag is so bad its unbearable. I did my worst futchamps in months and got demoted from div2 to to div3. Trash gameplay.

• 
  Yusuf Acay (@yusufjr2727) reported 10 minutes ago

  Please fix this problem. Every time I want to play, I can't access the game. Stop updating the content; you're reducing the number of users. I've been trying to connect to the game for 5 hours and haven't been able to connect even once. Remove this problem from Türkiye. @EAHelp

• 
  Will O (@Willio81) reported 10 minutes ago

  @EAHelp I keep getting an error message when I try to buy packs in the MUT store. It says contact customer service if the problem continues. What is going on?

• 
  Josh (@joshsterdee) reported 12 minutes ago

  @EAHelp fix your servers

• 
  ᕦ(ò_óˇ)ᕤ (@AlanAlanscard) reported 12 minutes ago

  @EAHelp FIX THE MADDEN SERVERS

• 
  Ultra (@UltraC5ttv) reported 14 minutes ago

  @EAHelp Can u please fix maddens crashing issue. its unplayable on pc since season 8 launched

• 
  cslmae (@Babsy_T) reported 14 minutes ago

  @EAHelp Hi I brought some lp on the Sims Freeplay and it says there's been error in my wifi connection but the my money's already been deducted in my wallet. But the ko and social life is still zero. What do you think is the problem? My money is already gone, but what I bought is nothere

• 
  LHOOI (@LHOOI4) reported 18 minutes ago

  @EAHelp I try to use the new redeem code to redeem the gift,but it's always show that the gift can't be redeem because each 1 can claim 1 only.That really shocked me, l didn't redeem using this code "CHASETHEDREAM" before.l also can't open the Extra Time.EA pls help to fix it.Tq.

• 
  Yusuf Acay (@yusufjr2727) reported 18 minutes ago

  I've been trying to access the game since 7 PM, but coincidentally, it keeps saying it's inaccessible. Why is this happening? Please fix it. @EAHelp

• 
  Bruno Godinho (@FlaNacao2019) reported 24 minutes ago

  @EAHelp @easportsfcbr/ Severe Input Delay & Lag After Title Update 1.5.3 (07/04/26) - PC Since the Title Update 1.5.3 released yesterday (April 7th), the game has become almost unplayable online for many PC players. Problem: Heavy input delay (3-10+ seconds) Slow motion gameplay

• 
  Chris Cain (@CHRIS_CAIN1980) reported 24 minutes ago

  @MaddenAcademy_ My favorite part, is how a mult-billion dollar company cannot fix their unstable servers... @EAHelp

• 
  Phantom Menace (@campaign_comms) reported 25 minutes ago

  Hey @EA @EAHelp I need help with an xbox compatibility issue please

• 
  Erica 💙💛 (@Erica_RPereira) reported 25 minutes ago

  @EAHelp Unable to access The Sims 4 for days after the latest patch. This widespread issue represents a failure to provide a functional digital product and raises serious consumer rights concerns, including lack of conformity and denial of access to paid content. Urgent fix required.

• 
  H (@SolicitorSpurs) reported 27 minutes ago

  @EASPORTSFC @EASPORTS HOW CAN I HAVE 76 ITEMS IN MY SBC STORAGE, BUT SEARCH FINDS NO RESULT. FIX YOUR GAME. @EAHelp

• 
  abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported 28 minutes ago

  @EASFCDirect @EAHelp I have a problem with Ultimate Team. I can't connect for 2 days now. I tried everything (restart, internet, reinstall), but still not working. Please help me fix this issue.

• 
  Yusuf Acay (@yusufjr2727) reported 37 minutes ago

  @EAHelp I can't access the game in Türkiye, please fix it.

• 
  busta bust (@bust_busta) reported 43 minutes ago

  @EAHelp @EASPORTSFC I am requesting an immediate escalation for Case #[243220939]. I have a server-side data corruption issue: an unclaimed Evolution reward is stuck and unredeemable, causing my account’s Store access to crash entirely.

• 
  James dean (@james_dean1981) reported 44 minutes ago

  @EAHelp ultimate team is unplayable menu screens keep freezing and when playing u get kicked on on a disconnect at kick off and least 20% of the time

• 
  ADEl (@ADElhamdan91) reported 47 minutes ago

  @EAHelp "Hello I have been facing a technical issue with my FC 26 account for over 3 days. My console is stuck/freezing on the rewards screen, even though I already claimed them via the web app. I’ve contacted support daily with no resolution. Please help me

• 
  Shawn ****** (@ShawnSanger1575) reported 49 minutes ago

  @EAHelp there is a lot of lagging in the H2H Match system as if I play with higher ovr or even play H2H with extremely good network it still lags a lot

• 
  Arman Jouzdani (@ArmanJouzd86950) reported 52 minutes ago

  @EAHelp @EASPORTS_MUT fix the visa cpu event on pc, it is slowed down and unplayable even with chew clock to try and progress