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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Online Play (54%)
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Sign in (37%)
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Matchmaking (6%)
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Glitches (2%)
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Game Crash (2%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Online Play | |
 Mérida |
Online Play | |
| City of London |
Sign in | |
| Porth |
Online Play | |
 Brest |
Game Crash | |
 Cuiabá |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Parrotox
(@Parrotox1) reported
@PlayApex @Respawn @EAHelp game performance is utterly disappointing. 1. lobby glitches (can't ready after every game) 2. code:net for over a month now 3. random loud sounds in game 4. server issues all the time 5. worst matchmaking #ApexLegends #error #badcustomerservice
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猫山
(@nekoyama_kun) reported
@EAFIFADirect @EAHelp There is a matching error in drop-in and club matches at the Pro Club. Please fix as soon as possible.
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Abhi Patel
(@AbhiPat36301547) reported
@EAHelp I have one problem but it's about FM discord server , i got banned over there without any strong reason
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𝐀𝐉 🪐
(@ajcfc_) reported
@tylfc1 @EAHelp What problem
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Big Poppa
(@Big_Poppa59) reported
@EAHelp I want it documented I asked an employee helping for a supervisor on multiple occasions and was denied. I have saved everything and am calling corporate now. Your guys’ customer service inadequacy is unacceptable
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Avenns971
(@goAvenn) reported
@EAHelp hi do you need any infos from our account to help solve the code net issue on Apex ?
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Sophia Eva
(@SophiaDRealtor_) reported
@Rajveer77210365 @EAHelp He helped me to be sincere. Well it's not my problem. I hope your Problem gets solved
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Sophia Eva
(@SophiaDRealtor_) reported
@Rajveer77210365 @EAHelp I was in thesame kind of issues, I was having with my account earlier today but I got it fixed by this guy on instagram he is fast and reliable,I think you should contact him on instagram @_Jackroland_
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xamira99
(@xamira_99) reported
So, it's already passed 24 hours. No update on either the purchase/gift logs. I can simply assume that this is a glitch & I do still have the kit. I've asked the @EAHelp what I should do next. Shall I pay for this pack, accept it or, return it. Yet, there's still no response.😓
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Lindsay Skea
(@LindsaySkea) reported
@EAHelp why has my account been banned? I have never once done no wrong in FUT and airways played by the rules. I pretty much login to my companion everyday. My case number is 74114505
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ijat
(@ijatokun) reported
@EAHelp hello. can you fix your ******* delay server. ******* stupid company. i hope PES become more relevant than you. burn in hell you ******* ****
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TomB
(@TomB61494380) reported
@EAHelp @Based_Frost @EAHelp can you make a hotfix for Apex i cant play the game because it goes back to that error message and freezes up so i cant press any buttons
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cristiano bottai
(@TiaboT) reported
@solokieru @EAHelp @sunbaojun Man I had to downgrade and reach master vsa again. They wrote that the problem was solved but if you reached it before it didn’t count. EA’s middle finger to customers as always. So I’m sorry to tell you that you must reach masters again in order to claim Gullit.
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Nang
(@MUFCnFUTLover) reported
This #EAGate **** is a joke. I got told of @eahelp more than once they can’t replace players or packs n stuff when I’ve had issues yet I find out they can transfer PIM for real cash. Joke of a company
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Farisreyhan Zachary
(@farisrzpohan) reported
Yoo @EAHelp i can't access Battlefront II online mode due to 721 error code and it's been 2 days c'mon
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Parrotox
(@Parrotox1) reported
@PlayApex @Respawn @EAHelp Love the game, but the game performance is utterly disappointing. 1. lobby glitches (can't ready after every game) 2. code:net for over a month now (unable to play) 3. random loud sounds in game 4. server issues all the time 5. worst matchmaking
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John Doe
(@JohnDoe16919883) reported
@EAHelp The only issues myself, my brother and my daughter havw been having with apex is the high ping (we in south africa and closest server is london,theres lots of players here though) the invalid token error,which was fixed and came back with the latest update sadly.But is a grt game
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TY⚡️
(@tylfc1) reported
@EAHelp may I have some assistance with a problem I am having?
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Valky 👑
(@ValkyyGames) reported
@EAHelp @PlayApex PS4 and keep getting error #773/49
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Blyce
(@Blyce8) reported
@EAHelp @updatemadden21 Everybody needs help with Madden 21. You're game is broken lmao
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Jordan
(@JT4HD) reported
was 1v1 in last min ... ref blew for ft ... fix your game @EAHelp
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CT
(@CT80192560) reported
@EAHelp can you please for once in your ******* life fix pro clubs disgrace that it’s even on fifa the way it is
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Batuaqua
(@batuaqua) reported
@EAHelp I have a problem with the SBC‘s can you please help me maybe in a private session? Thank you
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Lindsay Skea
(@LindsaySkea) reported
@EAHelp why has my account been banned? I have never once done no wrong in FUT and always played by the rules. I pretty much login to my companion everyday. My case number is 74114505
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猫山
(@nekoyama_kun) reported
@EAFIFADirect @EAHelp There is a matching error in drop-in and club matches at the Pro Club. Please fix as soon as possible. by PS4 & PS5 user
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Rajveer
(@Rajveer77210365) reported
@EAHelp it's been a month and your team has yet not solved my case i.e it was hacked and the person who did that spent all my coins and, I am looking forward to stop playing fifa 21 for the kind of service your company provide.
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jah
(@jah14468518) reported
@EASPORTSFIFA @EAHelp i’m having issues with fifa points
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AnbelBostero🇸🇪
(@anbelOne) reported
@EAHelp the error appeared to me about 4 months ago and I don't know what to do, please help me
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LDG
(@lukedelgrosso) reported
@EAHelp my brother’s xbox fifa 21 account has been too harshly punished for a silly username, and as well as this, my unrelated ps4 account on the same email has been permanently banned by association, how can i fix this
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Sophia Eva
(@SophiaDRealtor_) reported
@SoyJABV @EAHelp I was in thesame kind of issues, I was having with my account earlier today but I got it fixed by this guy on instagram he is fast and reliable,I think you should contact him on instagram @_Jackroland_