EA Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Online Play (41%)
• Sign in (34%)
• Glitches (13%)
• Matchmaking (5%)
• Game Crash (5%)
• Hacking / Cheating (2%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Cayenne	Game Crash	23 hours ago
Arras	Online Play	24 hours ago
Cergy	Glitches	2 days ago
Manchester	Sign in	4 days ago
Vinneuf	Online Play	5 days ago
Launaguet	Sign in	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CC Ry4N (@anubhavmaitra) reported 6 minutes ago

  @EASFCMOBILE @EAHelp Still no fix days later. I submitted receipts, order numbers, screenshots and UID multiple times, yet nothing has been resolved. Now my account is locked from purchases because your system says the previous transaction is still processing. Terrible support experience and WORST.

• 
  Gary Christie (@0d04e6bd3b94496) reported 8 minutes ago

  @EAHelp @EAMaddenNFL My Madden 26 Superstar import is broken. Getting "can't find player on EA server" for months. Can't start a new career or delete the old one. I've tried all local fixes. Please help reset my Superstar cloud data so I can play! #Madden26

• 
  H (@SolicitorSpurs) reported 8 minutes ago

  @EASPORTSFC @EASPORTS HOW CAN I HAVE 76 ITEMS IN MY SBC STORAGE, BUT SEARCH FINDS NO RESULT. FIX YOUR GAME. @EAHelp

• 
  JJ🤙 (@r0ssss_j) reported 9 minutes ago

  @EA @EAHelp Please fix the Nintendo Switch It Takes Two friend pass error. Result Code: 105-80190000 This has obviously been an issue for years with forum posts dating back 2 years to today. People solely buy this game to play online, and cannot play at all. Thanks

• 
  Peter (@Visual_Fears) reported 10 minutes ago

  @EASFCDirect @EAHelp @EASPORTSFC Any chance you’s can let me DM either as I’ve got an issue with FC 26 I need to discuss with someone. I tried using the EA Help website to contact someone but it wasn’t helpful. Thanks

• 
  ᕦ(ò_óˇ)ᕤ (@AlanAlanscard) reported 10 minutes ago

  @EAHelp FIX THE MADDEN SERVERS

• 
  charlie 🪿 HOLY CABOOSES! (@reservoirgoose) reported 12 minutes ago

  the @EAHelp "customer support" AI chatbot is genuinely a joke LMAOOOOOOO i explain my issue, it links me to a completely irrelevant article, and when i say that's not the problem it restarts the chat

• 
  Saud1 🇸🇦 (@SaudxON1) reported 14 minutes ago

  @EAHelp High ping issue in FC 26. My normal ping is <10ms , but now it’s constantly 100ms+. Only happens in FC 26, all other games are fine. Likely server routing or matchmaking issue (connected to distant server). Please investigate and fix. Platform: PS5 Region: Saudi Arabia

• 
  KingScorpius (@KingScorpius_) reported 14 minutes ago

  EA Help is failing. Too many people are getting false bans and only receiving automated responses instead of real investigations. Players deserve exact reasons and human reviews—not AI replies. Legit players shouldn’t be ignored. EA needs to fix this. #Respawn #EAHelp #FalseBan

• 
  Brian Hauck (@bulldog9476) reported 18 minutes ago

  Has anyone else been experiencing constant lag and getting repeatedly booted from the servers since the last Madden update or is it just me? @EASPORTS_MUT @EAHelp

• 
  Pedro Soares Batista (@PedroSoare38) reported 19 minutes ago

  @EAHelp @EASPORTSFC This is unacceptable. My account was hacked, password/2FA changed (Case #243136005). Your own support CONFIRMED the hack/unrecognized IPs this morning. Now your ToS team lies saying "no signs of compromise". I spent €100. Fix this!

• 
  Sherri Only Son™ (@iamDame2Cold) reported 19 minutes ago

  Say @EA I entered my password for the EA app, due to unnecessary security measures..You require me to enter a passcode that you are supposed to send to my e-mail…30 mins and 10 requests later, no code. How do we fix this? @EAHelp

• 
  frizz. (@Eazystix) reported 23 minutes ago

  is anyone having problems with sims4 crashing on ps5? @EA @EAHelp

• 
  Ron (@Utd_Ron7) reported 25 minutes ago

  @EAHelp EA server in India is not working at all it’s been about 9 hours now Can you please fix that as well 9 hours during TOTS and Champs aren’t working makes no sense!!!!

• 
  RagnaRick (@RickSinkoe) reported 29 minutes ago

  @EAHelp @EASPORTS_MUT @EASPORTS What in the actual hell is going on with your servers.. A total lack of communication, no service and still no way to play the game. It’s really frustrating that I can’t play a game I Bought due to ur company’s incompetence! Fix ur servers!🤬😤😡

• 
  Montcastle (@Montcastle94985) reported 30 minutes ago

  I was actually having fun in Madden 26 Superstar mode. But now I cant play due to Error (512). Why force us to be online to play Superstar in the first place? @EAHelp

• 
  Sultan (@suli435265) reported 30 minutes ago

  @Manta_Made @EAHelp Heads up, Miles_techz1 can resolve this issue.

• 
  De MYSTéRIO (@MysterioDeYT) reported 30 minutes ago

  @EAHelp hi I am having a very urgent issue. My account is on a verge of getting hacked cause of some ea Account login error. Pls check dm. I send video.

• 
  Just-Ice (@lordairo) reported 31 minutes ago

  @EAHelp You guys need to fix the bug on FC 26. I don't understand how one would be winning comfortably in an online game, and once the opponent abruptly cancels the game, the win would not be recorded. That is frustrating.

• 
  abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported 33 minutes ago

  @EA @EAHelp @EAHelp I have a problem with Ultimate Team on PS5. I can't connect for 2 days. I tried restarting the game, checking internet, and reinstalling, but nothing works. Please help me fix this issue.

• 
  nivre (@nivre_ix) reported 37 minutes ago

  @EAHelp truly the most useless and u helpful support service in the gaming industry

• 
  B-L-M, Free Palestine, Anthony is a bully (@advancedstats23) reported 40 minutes ago

  Do you guys plan to fix ea servers within the next year @EAHelp

• 
  النمله اليمنيه🇾🇪(اسمي نواف) (@MR_ANT1) reported 45 minutes ago

  @EAHelp @EASPORTS two times yesterday and now my opponent disconnected and i get a disconnected message and i lose the game and my progress two times my streak of winning is lost cuz of this problem and i can't get in touch with a support agent i need HELP

• 
  Ricky Raju (@Ricky_Raju) reported 47 minutes ago

  @EAHelp why is there so many cheats in your game? Dont you have filters to remove or stop cheaters? Almost every match we come across cheaters...and guess what? Although the player isnt skilled, they still win...PLEASE FIX YOUR GAMEPLAY

• 
  Mr. SRT 🇧🇷 (@ImSomeYoungHoe) reported 51 minutes ago

  @EAHelp fix your got damn bug issues, I am not being awarded a win when these sore losers quit . Y’all done cheated me out of 15+ games where I received a win.

• 
  VRS_Ninja (@VRS_Ninja) reported 56 minutes ago

  @ApexLiveComms @EAHelp Can yall actually fix ur game dude?

• 
  Khalid Ali (@goat25266) reported 56 minutes ago

  Dear EA, If you want more people to play your game, you need to fix your servers. The main issue is that the servers are not being upgraded @EASFCDirect @EASPORTSFC @EAHelp

• 
  𝖲A𝐌𝒪𝐑𝗂𝐀 ✞★ (@iam_samoria) reported 59 minutes ago

  Why is not a keeper whenever I use PSG in EA26 season @EAHelp @EASPORTSFC Fix it!!!!

• 
  Ziad Zaker (@ziadzaker) reported 1 hour ago

  @EAHelp Need help with Case #242000397 (lost rewards/server error). Two agents (Gaurav and Shanti C) have now disconnected active support chats when I requested manager escalation. Was told managers aren't available despite your website saying escalation is an option.

• 
  ReDragon93 (@ReDragon24) reported 1 hour ago

  It’s crazy that the community keeps finding solutions to issues that official support can’t solve... @EASFCDirect @EASPORTSFC @EAHelp Still grateful to everyone who tried helping. At least if someone else gets stuck with this weird Clubs issue, now there’s a possible fix.