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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Sign in (43%)
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Online Play (33%)
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Matchmaking (9%)
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Game Crash (9%)
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Glitches (4%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ashburn |
Sign in | |
 Frankfurt am Main |
Sign in | |
 Lokeren |
Sign in | |
| Daphne |
Matchmaking | |
 Rome |
Matchmaking | |
| Chicago |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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w.clarrky
(@BallizticBat) reported
@EAHelp I can't login to my EA account on both the EA app, website and FIFA 23 web app because it says my "credentials are incorrect or have expired". I have changed my password several times but it still says the same message even after I used the new password. Any advice?
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NUFC.JakeLinton
(@NUFC_JRG) reported
@EAHelp @EAFIFADirect ive got the right players for the ' a better build up' sbc but it isnt letting me submit it says 'failed to submit' ive refreshed and it still not working
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Mubkid Michal muby
(@Mubkidmuby) reported
@IntooTheFuture @EAHelp The support team doesn't work anyways I had similar issues but I was referd to #CYBERNETIC01 on Instagram he recover banned, hacked, and disabled accounts
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jeff Wilson
(@JeffChinda) reported
@leepikeLUFC @EAFIFADirect @EAHelp send a message to #CYBERNETIC01 on Instagram they can fix issues like that. I got mine fixed some days back
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Phillip Giles
(@Phillip37400817) reported
@15mel03 @EAHelp Same issue
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kane
(@KaanBjk1903) reported
@EAHelp cant login to the web app. Says my credentials are wrong
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CFC Dider
(@CFCMaildini) reported
@EAHelp I’m having a problem regarding players missing in the current FIFA FUT 23 web app
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Daniel Keenan
(@Dkenz97) reported
@EAHelp cant login to web app, keeps saying login unavailable?
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jeff Wilson
(@JeffChinda) reported
@ZachsEleven @EAHelp @EASPORTSFIFA send a message to #CYBERNETIC01 on Instagram they can fix issues like that. I got mine fixed some days back
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Homosapien
(@JWislon87) reported
@JoeSteadman4 @EAHelp Nope, none on the market, assuming it’s a weird glitch but was part of the reason I bought the pack and I didn’t get him…
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Mubkid Michal muby
(@Mubkidmuby) reported
@McflyMarkus @EASPORTSFIFA @EAHelp send a message to #CYBERNETIC01 on Instagram they can fix issues like that. I got mine fixed some days back
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Qesh
(@No_Qesh) reported
@EAFIFADirect I want to login on the web app with my pc account, but instead it will be on my Xbox account. The problem is I have used the same e-mail for both my Xbox and pc. How do I change it to be my pc? @EAHelp
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Ben
(@Ben_COYS) reported
@EAHelp did you know some of the sbc's on the web app are broken?
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Bubba Blakey
(@MathiasBlakeway) reported
@EAFIFADirect @EAHelp @EAHelp I still can’t access it, I’ve changed my password as instructed and it’s still not working
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tumlr
(@tumlr_is_me) reported
@EAHelp hey ea. I cant log on the web app because it says my login are incorrect. It has been like this the whole day. At the start of the day i just got the log on you device to make a club thingy but now it wont let med log on my ea account anywhere. I use origin and cant log on there
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Utd 20 Times
(@utd20_utd) reported
@EAHelp could you please help me with this log in problem?
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James Watson
(@JWatson_04) reported
@EAHelp I can’t login to my account. Keeps saying my credentials are incorrect or not updated. Even though I literally just reset my password and it’s still saying the same thing.
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oliwer johnsson
(@johnsson_oliwer) reported
@swisssaa @EAFIFADirect @EAHelp Same here, message me if you fix it somehow
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matt
(@exiledomen) reported
@EAFIFADirect @EAHelp No still not working. Reset my password several times 1st login after reset get an msg saying having technical difficulties, try again then tells me my credentials are incorrect. Several times I repeat process and still having the same errors
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Morgan Philippe
(@Morgan_phlp) reported
@EAHelp @EASPORTS I have a problem on my fifa account on xbox, all my clubs on fut are all deleted from fifa 17 to fifa 22 without any action from me. It is possible to recover my clubs ? Because I need them for the web app of fifa 23
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jeff Wilson
(@JeffChinda) reported
@IntooTheFuture @EAHelp The support team doesn't work anyways I had similar issues but I was referd to #CYBERNETIC01 on Instagram he recover banned, hacked, and disabled accounts
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Young Minifan
(@youngminifan) reported
I’ll never buy another @EASPORTS game again lack of customer service is baffling @EAHelp
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Buster
(@Buster80938661) reported
@EAFIFADirect @EAHelp i still have the problem??
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Nicolas Benet
(@nicolas_benet) reported
@EAHelp can’t log in to the guy web app, says credentials are wrong when they aren’t. How do I fix this?
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Han
(@cheesecakemcd) reported
pre loade issues @EAHelp @EASPORTSFIFA
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MJB
(@mjjjbX) reported
@SemVdVegt_ @EAHelp Fix this or we riot
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BTR SR.
(@jbsteelertakes) reported
@EAHelp can you help me fix my sets on madden?
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Juan Vte.®
(@juanvicentte) reported
@JR4FM @EAHelp The Web App will not work if you do not meet the early access requirements established on FIFA Forums: Have an existing FUT 22 Club that was created before August 1, 2022 Have an EA account in good standing, meaning you haven’t broken any rules before
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Ben 🇵🇹☃️
(@DalotBall) reported
@JoeeLUHG @EAFIFADirect @EAHelp It's a glitch I think a lot of people have been struggling with it
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jeff Wilson
(@JeffChinda) reported
@Kripto156 @EAHelp Why not try #CYBERNETIC01 on Instagram they can fix issues like that.