EA Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Online Play (43%)
• Sign in (23%)
• Matchmaking (16%)
• Glitches (13%)
• Hacking / Cheating (4%)
• Game Crash (2%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Online Play	7 days ago
Pune	Sign in	7 days ago
Le Havre	Online Play	9 days ago
Lubumbashi	Online Play	11 days ago
Troyes	Online Play	15 days ago
Brisbane	Online Play	17 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🌻🐛 (@JoyLuckClubbing) reported 2 minutes ago

  @EAHelp @TheSims so you have this special event where we have to login multiple times this week yet I can’t even open the app to claim them? 🙄

• 
  Shubham Sharma (@shubham_2102_s) reported 2 minutes ago

  @AskEASupport, i'm trying to run ea fc 26 on my pc but it shows a error dialog box quoting that computer is offline to activate game using ea account need to connect the internet please give me fix.

• 
  Mr77 (@WengersLostSon) reported 3 minutes ago

  Every other day there’s always some sort of bs maintenance going on fix your ******* servers mannnn @EAHelp @EASPORTSFC

• 
  Billy ⚜️ (@HellbenderSTL) reported 4 minutes ago

  @EASPORTSCollege @EAHelp, I purchased the EA SPORTS MVP+ Membership on PS5. My PS account shows the subscription is active, the PS Store says I own it, and I’ve restored licenses. However, CFB27 still shows the July 6 Deluxe unlock instead of the July 2 MVP+ early access. Is this a known entitlement issue? I can provide screenshots.

• 
  Wolfgang Prüger (@WolfiPr) reported 4 minutes ago

  @EASFCDirect @EAHelp @EASPORTSFC If you clowns would play your own game, fc 26 wouldn't be so ***. The AI defenders and keepers in SB on semi pro are so OP, it's stupid. Objectives like scoring from outside are impossible. Also for days I have insane speed up lag in online modes.

• 
  SAVVY_PROJECT (@SAVVYPROJECT1) reported 5 minutes ago

  @EAHelp are you going to update battlefield 6 and actually fix the servers. Why do servers start from scratch after every game? Why is there not console only servers and PC only servers? Are any of you actually gamers? Why do I have all of these yellow dots on my screen?

• 
  Irene (@babe84_irene) reported 6 minutes ago

  I tried your chatbot today and dident not get the help I needed @EAHelp Only thing that bot could say was : Hi! 🙋 Let’s get this fixed. Tell us about the issue you're having and we’ll help you get back in the game.

• 
  impudent ***** (@fondduchateau) reported 8 minutes ago

  @EAHelp Hi, I bought The Sims 3 + all the DLCs on Steam but cannot play on Mac and Steam provides no CD keys. Your support page is not working for me. Can you help add the Mac 64-bit version to my EA account? i can provide proof of purchase.

• 
  Faruk Ahlat (@FarukAhlat3) reported 9 minutes ago

  Third denial for Case #243232532 despite providing technical proof of session conflict (Xiaomi/PS5). Why is @EAHelp ignoring login timestamps and IP logs? This is a false positive ban due to your own system's error. I need a real person to review this! #EAFC26 #UnfairBan

• 
  Emirion (@Emirionkane) reported 10 minutes ago

  @EAHelp I need help with Case #243410133. My Guest account has an age error and the support button is missing in-game. Chat agents couldn't fix it. Please help me update my birth date manually so I don't lose my progress. #EAHelp #FCMobile

• 
  Michał Zając (@MichalZajac61) reported 11 minutes ago

  @EAHelp @EAHelp there is problem with high ping in Clubs in FC26. In every match players have exactly 260 ping and they are kicked out from match when it’s substitute. Since one week. No one can play…

• 
  50grandtune (@iplay_4_keep) reported 11 minutes ago

  @EAHelp server down psn allmight50grand

• 
  Ross Milligan (@Ross_Milligan) reported 13 minutes ago

  @EAHelp Service is completely useless anyway, off you ****

• 
  Jeff (@JeffPoe_tra) reported 16 minutes ago

  @AskEASupport playing Battlefield 6 on PC via Steam. I have 900mbps Wi-Fi 6, but my in-game ping is suddenly stuck between 110ms–160ms. I already flushed my DNS and reset my hardware. Matchmaking is routing me to the wrong regional servers. Any known server issues right now?

• 
  Liam Carson (@LiamCarson93) reported 17 minutes ago

  @EAHelp can you look at the dm I’ve sent you please? Got an issue with my account and not getting anywhere

• 
  Deckie (@Deck1e_) reported 17 minutes ago

  @EAHelp @EAHelp if there is a way to fix this but also make that game counted as a win for me or is that not possible cause it was on a ultimate gauntlet game?

• 
  Juan Daniel Padilla (@padillajuand) reported 17 minutes ago

  @EASFCDirect It’s been almost a week since the Asia & Oceania objectives dropped broken in #FC26 and we STILL don’t have our missing rewards. Can we get an actual update? @EASFCDirect @EAHelp We can’t even finish the other objectives without cards like Cahill! 🤬📉 #UltimateTeam

• 
  ⚜504Stretch⚜ (@stretch504) reported 24 minutes ago

  @EASPORTS_MUT @EAHelp Is there a known issue w/ Squads games not loading?

• 
  Rayhem1 (@Rayhem1) reported 27 minutes ago

  @eahelp @EASFCDirect @EASPORTSFC Knockout Day 2 packs were claimed on Twitch and have not credited in FC26 objective. Seems to have affected many in chat too. I had no problems claiming/receiving previous days

• 
  Sherri Only Son™ (@iamDame2Cold) reported 28 minutes ago

  Say @EA I entered my password for the EA app, due to unnecessary security measures..You require me to enter a passcode that you are supposed to send to my e-mail…30 mins and 10 requests later, no code. How do we fix this? @EAHelp

• 
  长川 (@nfkqOo0Lqe6485) reported 28 minutes ago

  @EAHelp @EAHelp Please help me deal with the account problem. I have sent you a private message.

• 
  TheAnfieldGuy (@TheKopTalk) reported 30 minutes ago

  @EAHelp my FUT account is broken. Everytime I try go on stores, I have something to deal with and it’s a badge, I try put it on and it says something wrong, PS5 please help

• 
  Jewishkid (@AdjustMindGames) reported 35 minutes ago

  @Respawn @EAHelp @_ApexStatus FIX BULLSH%T GAME WTF ARE YOU CHEAP MFERS DOING? YOUR GAME IS CONSISTENTLY LAGGING. YOUR MATCHMAKING IS HORRENDOUS. YET PEOPLE ARE SUPPOSE TO PLAY YOUR GAME HOW? NEWS FLASH YOUR GAME IS PHYSICALLY UNPLAYABLE!! SPEND MONEY TO FIX YOUR GAME!!!!!!!!!

• 
  before i slip,, ima slide♟️📜 (@Rocinantemoons) reported 42 minutes ago

  @CYN4PT1C @EAHelp @Battlefield 4 months now and still no fix

• 
  LiamGM ⚫️⚪️⚫️⚪️ (@LiamGM90) reported 46 minutes ago

  @EAHelp @EASPORTSFC @EASFCDirect Slow ******* servers On #FC26 Seriously get this problem SORTED BY 9pm tonight cause I want to my SQBs later thank U !!!!

• 
  ⱮìçհąҽӀ φҽʂąҟ (@rieper47) reported 46 minutes ago from Gatton, Queensland

  @EAHelp the Sims 4 Acting Career needs to be fixed. Everytjing breaks in it and I'm tired of not getting Gold because a NPC refuses to DO THEIR JOB. FIX THIS NOW

• 
  The TnT Gaming Channel (@MrTally0002) reported 46 minutes ago

  @EAHelp we have a serious problem. I bought apex packs and have been receiving multiple items I already owned. I would either like a refund or something. I've sent emails, I've done everything possible and still ignored. Im not some little kid you can push around.

• 
  The Fridge (@unjustfridge) reported 50 minutes ago

  @EAHelp @PlayApex I’m having issues with my game crashing everyday at least once. Doesn’t happen in other games for me. Can you dm me and try to help?

• 
  أحمد (@Ahmdalm_) reported 50 minutes ago

  @EAHelp BF Middle east servers are still down, fix it

• 
  jon ward (@bigjon_25) reported 60 minutes ago

  @EAHelp playing squad battles and winning, game decides to bug out and disconnect from the server resulting in me losing squad battle game how does that work out? Also completed an objective yet now it’s not what bullshit!!