EA Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Online Play (44%)
• Sign in (35%)
• Game Crash (10%)
• Matchmaking (8%)
• Glitches (2%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Naucalpan de Juárez	Sign in	2 days ago
Munich	Sign in	4 days ago
Birmingham	Online Play	4 days ago
Orléans	Matchmaking	4 days ago
Paris	Game Crash	5 days ago
Istres	Glitches	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ‘Birol (@birolazar22) reported 32 seconds ago

  @ShaherHaya000 @EAHelp @FC26 I am having the same issue. Have you found a solution?

• 
  charlie 🪿 HOLY CABOOSES! (@reservoirgoose) reported 3 minutes ago

  the @EAHelp "customer support" AI chatbot is genuinely a joke LMAOOOOOOO i explain my issue, it links me to a completely irrelevant article, and when i say that's not the problem it restarts the chat

• 
  . (@xct_01) reported 10 minutes ago

  @Overballe_Wiili @ocarranzav @EAHelp I updated but like problem i can’t solution

• 
  Sohaib El Bakkouri (@Sohaibei007) reported 12 minutes ago

  @whoa_der_shake @EAHelp Still not working? Im off too

• 
  سليمان (@srba444) reported 15 minutes ago

  @FOUR1080106 @EAHelp "That's great! However, I'm having a problem now—my email isn't working, so I’m not receiving the code. Did you face any issues with that?"

• 
  Chad (@Chad_Ar15s) reported 16 minutes ago

  @EAHelp is there a reason I have to dashboard my game every time I search my club, the market, claim an objective or complete and SBC? I have had my internet provider out twice no issue, master rest my console and re downloaded the game and still the same connection issue?

• 
  abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported 17 minutes ago

  @EASFCDirect @EAHelp I have a problem with Ultimate Team. I can't connect for 2 days now. I tried everything (restart, internet, reinstall), but still not working. Please help me fix this issue.

• 
  NFL_Purp-Game (@jordan_junkee) reported 18 minutes ago

  @EAHelp are servers down for @EAMaddenNFL

• 
  50grandtune (@iplay_4_keep) reported 19 minutes ago

  @EAHelp server down psn allmight50grand

• 
  Arman Jouzdani (@ArmanJouzd86950) reported 19 minutes ago

  @EAHelp @EASPORTS_MUT fix the visa cpu event on pc please, it is slowed down and unplayable even with chew clock

• 
  The Fridge (@unjustfridge) reported 28 minutes ago

  @EAHelp @PlayApex I’m having issues with my game crashing everyday at least once. Doesn’t happen in other games for me. Can you dm me and try to help?

• 
  Mr77 (@WengersLostSon) reported 33 minutes ago

  Every other day there’s always some sort of bs maintenance going on fix your ******* servers mannnn @EAHelp @EASPORTSFC

• 
  Junior 🔑 (@vMiindblown) reported 34 minutes ago

  @EAHelp yall plan on fixing the server issue anytime soon?

• 
  Joe Fixit (@JoeFixit13) reported 37 minutes ago

  @MaddenNFLDirect @EASPORTS_MUT @EAHelp just wasted 6 hours on the CPU event to get a 95 player pack after 10 wins and I never got the player just 1400 karrots. Please fix this

• 
  Phantom Menace (@campaign_comms) reported 38 minutes ago

  Hey @EA @EAHelp I need help with an xbox compatibility issue please

• 
  Shadowed Journalist (@BlackInkDrop) reported 39 minutes ago

  @EAHelp It’s wild that a game like @ClashofClans can resolve account issues in minutes, while your support drags on for years with no real solutions. At this point, smaller teams are setting the standard and you’re not even close. Do better!!!

• 
  zenkaiftw (@fwwkenkaiii) reported 41 minutes ago

  @EAHelp Are y’all gonna fix clubs on pc with the cross play being broken and not being able to play? or nah

• 
  Erica 💙💛 (@Erica_RPereira) reported 44 minutes ago

  @EAHelp Unable to access The Sims 4 for days after the latest patch. This widespread issue represents a failure to provide a functional digital product and raises serious consumer rights concerns, including lack of conformity and denial of access to paid content. Urgent fix required.

• 
  SuperbowlMvpHurts 🧊🦅🧊 (@JalenPercs1) reported 49 minutes ago

  @EAHelp Why can’t I buy the“ultimate legends token pack”? It says “an issue has occurred, please try again later. Contact customer service if the issue continues to occur. Also fix your game. There is a serious glitch in the sugar rush h2h game mode with safeties. Put in some effort

• 
  Will O (@Willio81) reported 51 minutes ago

  @EAHelp I keep getting an error message when I try to buy packs in the MUT store. It says contact customer service if the problem continues. What is going on?

• 
  BBQ Penguin (@BBQ_Penguin) reported 53 minutes ago

  Lag compensation needs removing from #FC26 its killing the gameplay. @EASFCDirect @EAHelp

• 
  Jason Troia (@PGHsportsfan360) reported 54 minutes ago

  @EAHelp @EAHelp my FC keep crashing out. I was playing squad battles. I just won a penalty shootout and the game crashed. I sent an error report. It's BS I got hit with a loss!!

• 
  Just-Ice (@lordairo) reported 56 minutes ago

  @EAHelp You guys need to fix the bug on FC 26. I don't understand how one would be winning comfortably in an online game, and once the opponent abruptly cancels the game, the win would not be recorded. That is frustrating.

• 
  csd 🇺🇦 (@csd) reported 57 minutes ago

  For the love of God @EAHelp please fix your Xbox Series X crashing issue with FC 26.

• 
  freespace (@blaise_vickery) reported 57 minutes ago

  @EAHelp your Madden 26 servers for ps5 suck!!! Fix it

• 
  Liam Carson (@LiamCarson93) reported 58 minutes ago

  @EAHelp can you look at the dm I’ve sent you please? Got an issue with my account and not getting anywhere

• 
  impudent ***** (@fondduchateau) reported 58 minutes ago

  @EAHelp Hi, I bought The Sims 3 + all the DLCs on Steam but cannot play on Mac and Steam provides no CD keys. Your support page is not working for me. Can you help add the Mac 64-bit version to my EA account? i can provide proof of purchase.

• 
  Jonny Doe (@JonnyD16654) reported 59 minutes ago

  @EAHelp @EAMaddenNFL @MaddenNFLDirect can yall please work on the glitched Trophies for Ps5. The community has made multiple reports and has gotten no response. They’ve been broken since launch. Please help. 🙏🏻

• 
  Lenticular' (@UnleashZED) reported 59 minutes ago

  @EAHelp there's a problem with the commentary in UT!!

• 
  BeastAyushPlayzz (@AyushmanBoss12) reported 60 minutes ago

  @EASFCMOBILE @EASFCMobile @EAHelp Many players didn't receive the 200 Draft Vouchers after completing the Heroism Chapter due to a glitch. Others got extra rewards, so it's unfair. Please check and provide compensation to affected players. #FCMobile #FixTheGlitch