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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Online Play (47%)
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Sign in (42%)
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Matchmaking (9%)
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Glitches (2%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cuiabá |
Sign in | |
 Liverpool |
Online Play | |
| Middlesbrough |
Online Play | |
 Sakskøbing |
Online Play | |
 De Smet |
Sign in | |
| Basildon |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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stephen chisnall
(@ChisnallStephen) reported
from
Newton-le-Willows, England
@EAHelp can someone ease contact me about a fifa point issue on fifa 22 , this is the second time in two days I have asked for support
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Elune
(@EIunee) reported
@EAHelp what’s going on with the servers? Bad connection constantly getting booted from games & I’ve run a internet test I have 60Mbps so it cannot be a issue at my end😠
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Tyler Droste
(@TyDroste13) reported
@hector_adrian99 @EAHelp I'm having a similar problem. How were you able to gain access to the web app and companion app? I've played about 30 games already but haven't had any luck
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jessicalip_s ❤️
(@jessicalip_s) reported
@darrylxiii @EAHelp Mg fr!! thought i was the only victim of this, my account got banned for 2 fukin months ago for a reason and I tried contacting their service but got no response then someone referred me to the secure_services on Instagram he was the one who got my account back he can help you
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g
(@00_g_00) reported
Goalkeepers just automatically moving when opponents through on net and giving an open goal @EAHelp however probably another issue I raise that you won’t get back to me on
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Asma’u
(@Asmau89) reported
@Baser24612455 @EAHelp My account got same similar issue.. i contacted support services but they wouldn’t help me...I got referred to @logskind3 on Instagram and they were so helpful and reliable. Am sure they can help you.
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Reevetard
(@reevetard) reported
@EAHelp Can’t get on to FIFA22 Ultimate Team, keep getting “we’re sorry but there has been an error connecting” message…..Xbox connected to network, all other games working fine, please help
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matthew
(@mrrowley2012) reported
@EAHelp I use PS5 and im using wifi, my internet is working fine and i did t have these issues wen playing fifa 21?
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BryGuy
(@BryGuy8306) reported
@EAHelp you all need to fix your GARBAGE DPI in Madden22 franchise mode. ITS NON EXISTENT. I didn’t know my guys can be molested on the field and no flags are thrown, but god forbid I run past one of theirs #FixYourShit!!!!! This game sucks ***.
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MK
(@CassavaPiece718) reported
@EAHelp All I was trying to do was bring attention to a issue wit the game and wanted a explanation. Now I’m the only one having issue playing this mode where I’m unable to use my equipped playbooks. It’s the playbooks from the team of the week games. Please help
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DMIILLS
(@DMIILLS1) reported
@EAHelp I did see the message, but I was able to get the issue fixed myself.
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CRbolchevique☭
(@samuelbunny89) reported
@EAHelp Hello, I bought fifa 22 and ea play for 1 month on PC steam / origin and it won't let me use it, it gives me an error when starting the game
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pflanzer alexis
(@Le_Pflanz) reported
@EAHelp hi since 3 days I can’t not connect to my account fut 2 ! Everytime I try to connect I have the same message of error : we are sorry there is connexion problem . I paid the utlimate version and I can’t play at all that is very annoying . Please can you help me with that
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Dylan
(@Dyla77n) reported
@wooldridge__ @EAHelp it said we are sorry there has been an error connecting to ultimate team you will be returned to the main menu but i can get in now don’t know what happened
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ryan horwitz
(@Horwi_) reported
@EAHelp @reevetard Same issue as well
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reuben todd
(@reubentodd3) reported
@EAHelp @tyler1721 Apparently there is server traffic but all my friends can play but the issue is only happening to me
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Billal Bin Amin
(@BinUtsha) reported
i cant play @EAHelp in h2h evn my net is so good its jst loading bt cant play plz fix this @EAFIFAMOBILE @EAHelp
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James Knight
(@SuperTed1695) reported
@EAHelp @reevetard Have same issue
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ryan horwitz
(@Horwi_) reported
@EAHelp hi there, I happened to end my ultimate team game in a message saying “we are sorry but there has been an error connecting to fifa 22 ultimate team. You will be returned to the fifa 22 main menu”. now every time I try go into ultimate team, it comes up with this message
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Swxyzee
(@swxyzee) reported
@EAHelp @Robtankwight08 Did they sort this for you because im having the same issue
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Mahesh
(@Mahesh72657992) reported
@EAHelp when ever I try to go into ultimate team it says “ the guy service is currently experiencing a high volume of server traffic please try again later” how do I fix this
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wooldridge
(@wooldridge__) reported
@Dyla77n @EAHelp What does your error message say
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Tony!
(@YNWA2306) reported
@EAHelp Is there issues with logging on fifa 22 as i cant get on the game or the webb app
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Ivanylo21
(@Ivanylo21) reported
Hello again, FIFA 22 continues to go wrong, my connection is excellent and I cannot play the ultimate team games well quietly because there is lag, I want a solution because I have paid the ultimate edition to play before and i cant play @EAHelp @EASPORTSEsp
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Reevetard
(@reevetard) reported
@Horwi_ @EAHelp Just spoke to them on the phone, they said it is probably a glitch (no **** sherlock) and to wait a couple of hours and see if it resolves!!! Deary me
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FUTjam86
(@FUTjam86) reported
@EAFIFADirect @EAHelp @EASPORTSFIFA I’ve found an issue!!! If you have a player with a red card who is suspended and left out the team his suspension doesn’t finish if the opponent rage quits the game, this means u have to leave him out of another game which isn’t your fault
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Ryad SorryEnmy
(@Sorryenmy) reported
@EAHelp i subscribe to Eaplay and i don't have my reward yet "3k XP and the Kit " can you resolve my problem ?! @EA_FIFA_France @EAPlay
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Starboy Alex🇯🇲🇯🇲🇯🇲
(@starboy_alex) reported
@EAHelp You guys need to fix the game, it’s ridiculous that even on the next day am still getting disconnect from the game! Nothing is wrong with my internet cause am on a fibre internet.
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Thugh
(@EternalSilve) reported
@EAHelp Loging Verification is useless.What a acc-hacker need to do is just walk in and tell live chat he lost his mailbox and want to change his email.Then customer service will not even ask him to prove that he is the owner of the account.Someone unlucky will lose his acc and all.Lmao
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DJFreshNoodle
(@ethan132457) reported
@EAHelp I can’t log into ultimate team. It’s says ‘We are sorry but there has been an error connecting to FIFA 22 Ultimate Team. You will be returned to the FIFA 22 Main Menu’ can you help me fix this? I’m on the Xbox Series X edition