EA Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Online Play (38%)
• Sign in (36%)
• Matchmaking (11%)
• Game Crash (11%)
• Glitches (4%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Tourcoing	Matchmaking	4 days ago
Gladbeck	Sign in	9 days ago
Santurtzi	Glitches	10 days ago
Ciudad Apodaca	Online Play	11 days ago
Ashington	Matchmaking	11 days ago
Naucalpan de Juárez	Sign in	13 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Liam Carson (@LiamCarson93) reported 1 minute ago

  @EAHelp can you look at the dm I’ve sent you please? Got an issue with my account and not getting anywhere

• 
  plippyflippy (@plippyflipbqsc) reported 3 minutes ago

  @EAHelp @EASPORTSFC please fix your game on ps5 me and other users are having issues when trying to do sbcs squad changes objectives packs you name it on the menu and your game just freezes with that silly triangle thing just loading causing me to restart my game 15-30 times aday

• 
  Emirion (@Emirionkane) reported 4 minutes ago

  @EAHelp I need help with Case #243410133. My Guest account has an age error and the support button is missing in-game. Chat agents couldn't fix it. Please help me update my birth date manually so I don't lose my progress. #EAHelp #FCMobile

• 
  ‘Birol (@birolazar22) reported 5 minutes ago

  @ShaherHaya000 @EAHelp @FC26 I am having the same issue. Have you found a solution?

• 
  Aidan (@oglea071) reported 5 minutes ago

  @EASPORTS_MUT @EAMaddenNFL @EAHelp fix your ******* servers

• 
  matt olpin (@MattOlpin) reported 6 minutes ago

  @EAHelp, I need help logging into clubs in EA FC 26. I haven't been able to log in to Pro Clubs for days now. I can switch accounts or use the older Xbox One console version, and it works fine. I can't play with anyone on my main account on the Xbox Series S version. It allows me to play all other game modes. Can someone please help me resolve this issue?

• 
  Wayne Dannatt (@wadannatt) reported 8 minutes ago

  @EA @EASPORTS @EAHelp it's not a good look when you're allowing cheaters to do what they like in #EASPORTSPGATOUR This weeks Online Tournament at Augusta National shows who's cheating and who isn't Scores of -23, -22, -21, & -20 are impossible because of how broken putting is!

• 
  ぷーちぇる💙 (@ZAzBXa0kuW46190) reported 12 minutes ago

  @EAHelp Hurry up and fix the server.

• 
  🇲🇽tankarcade🇺🇸 (@tankarcadetv) reported 14 minutes ago

  @EAHelp So go back to forums where anything will be drop all the way down no help. It’s maybe it’s a issue where you don’t have enough of help or you wanna see if people have funny names

• 
  Seth McGinnes (@McginnesSeth) reported 16 minutes ago

  @EAHelp Fix your dog💩 servers!

• 
  Matt Crane (@mjcrane33) reported 16 minutes ago

  @EASPORTS_MUT @EAHelp @EA Fix your servers ! People, including myself keep getting kicked today, Do your job! I don’t understand how your heads let you all keep your jobs with how bad this has been this year. FPS & racing games don’t have this much of a problem!

• 
  Chris Cain (@CHRIS_CAIN1980) reported 17 minutes ago

  @MaddenAcademy_ My favorite part, is how a mult-billion dollar company cannot fix their unstable servers... @EAHelp

• 
  ehh (@rjnewt1994) reported 18 minutes ago

  Way to show the people(your customer base) that you don’t care about them. Servers have been garbage for weeks and you’ve done nothing to fix it. Ignoring each and every one of our concerns. Sitting in silence collecting money for services you can’t provide @EAMaddenNFL @EAHelp

• 
  Deckie (@Deck1e_) reported 21 minutes ago

  @EAHelp while i was on my 4th on ultimate gauntlet (on a streak win btw) i was vsing this guy and i won the game but as soon as the game finshed i got dc and i had to login back in to ultimate team and it pop up a disconnect message but my internet was not booted or dropped out.

• 
  Mino Gaming (@Minarchick42) reported 22 minutes ago

  @EAHelp @Battlefield @EAPlaytesting I got the link to join BF Labs but the Playtesting site is down and won't open the sign in page. I only have another day to sign in PLEASE HELP!!!

• 
  Nishant rathi (@nishantrathi82) reported 30 minutes ago

  @EASPORTSFC @EASFCDirect @EAHelp Alert don't play this game it's a scam and completely broken. Last playable player I packed was during thanks giving, as I don't pay any money to EA they don't give anything to me. Don't buy fc27, don't fall for fake claims by influencers. Completely bycot

• 
  Jeremy Wamer (@jeremy_wamer) reported 34 minutes ago

  @EAHelp because of all the TERRIBLE CRASHING! I missed all the early Draft store content 👏 thanks. This game’s been broken for weeks Home Screen Home Screen can’t connect. Yet it’s still doing it right now thanks for nothing as usual

• 
  Phantom Menace (@campaign_comms) reported 35 minutes ago

  Hey @EA @EAHelp I need help with an xbox compatibility issue please

• 
  muvfy🐰ft. SD6800 จึ้งๆๆ (@cherxyC) reported 35 minutes ago

  @EAHelp Hi! I'm on Mac and my Sims 4 Expansion Packs (Seasons, Parenthood, Laundry Day) aren't showing in game. Already tried repairing and reinstalling but still not working. Please help!

• 
  Arman Jouzdani (@ArmanJouzd86950) reported 37 minutes ago

  @EAHelp @EASPORTS_MUT fix the visa cpu event on pc, it is slowed down and unplayable even with chew clock

• 
  frizz. (@Eazystix) reported 41 minutes ago

  is anyone having problems with sims4 crashing on ps5? @EA @EAHelp

• 
  VRS_Ninja (@VRS_Ninja) reported 41 minutes ago

  @ApexLiveComms @EAHelp Can yall actually fix ur game dude?

• 
  Anil ozdemir (@Anilozdemir10) reported 45 minutes ago

  @EASFCDirect @EAHelp I can’t redeem an evolution that was rewarded to me from the season premium pass and because of this bug I can’t open any packs. looks like There are a lot of players having the same issue, it’s been almost a month. Will you guys do something about that??

• 
  Devi Singh (@GodblessRAS) reported 49 minutes ago

  @EASPORTSFC @EASPORTS @EAHelp 2.This has happened multiple times in a row, and as a result, I have unfairly lost my attempts/rewards without even getting into gameplay. This appears to be a server-side issue affecting live events, not my connection. I expect a fair resolution

• 
  B. Reed (@OnlyBreed) reported 50 minutes ago

  @EAHelp says it may take time for the pack to arrive but it’s obviously an error in the picture. I just want the points back to purchase another pack. My case number is 244117377

• 
  B-L-M, Free Palestine, Anthony is a bully (@advancedstats23) reported 50 minutes ago

  Do you guys plan to fix ea servers within the next year @EAHelp

• 
  Matt ➡️🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 | #VoteReformUK ➡️ (@ReformMatt2000) reported 54 minutes ago

  @EAHelp FC 26 keeps crashing. Fix the ******* game!😡🤬

• 
  SuperbowlMvpHurts 🧊🦅🧊 (@JalenPercs1) reported 57 minutes ago

  @EAHelp Why can’t I buy the“ultimate legends token pack”? It says “an issue has occurred, please try again later. Contact customer service if the issue continues to occur. Also fix your game. There is a serious glitch in the sugar rush h2h game mode with safeties. Put in some effort

• 
  Fuduli (@Fuduli10) reported 59 minutes ago

  @FUT_Accountant @EAHelp @EASPORTSFC My account is blocked for over a week due to a stuck Evolution item in unassigned. I cannot access packs or use purchased FC Points. Support confirmed but no fix yet. This needs urgent manual intervention.

• 
  LHOOI (@LHOOI4) reported 60 minutes ago

  @EAHelp I try to use the new redeem code to redeem the gift,but it's always show that the gift can't be redeem because each 1 can claim 1 only.That really shocked me, l didn't redeem using this code "CHASETHEDREAM" before.l also can't open the Extra Time.EA pls help to fix it.Tq.