EA Games status: server issues and outage reports

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 29, 1:00 AM EDT	0	0
Apr 29, 1:20 AM EDT	0	0
Apr 29, 1:40 AM EDT	0	0
Apr 29, 2:00 AM EDT	0	0
Apr 29, 2:20 AM EDT	0	0
Apr 29, 2:40 AM EDT	0	0
Apr 29, 3:00 AM EDT	0	0
Apr 29, 3:20 AM EDT	0	0
Apr 29, 3:40 AM EDT	0	0
Apr 29, 4:00 AM EDT	0	0
Apr 29, 4:20 AM EDT	0	0
Apr 29, 4:40 AM EDT	0	0
Apr 29, 5:00 AM EDT	0	0
Apr 29, 5:20 AM EDT	0	0
Apr 29, 5:40 AM EDT	0	0
Apr 29, 6:00 AM EDT	0	0
Apr 29, 6:20 AM EDT	0	0
Apr 29, 6:40 AM EDT	0	0
Apr 29, 7:00 AM EDT	0	0
Apr 29, 7:20 AM EDT	0	0
Apr 29, 7:40 AM EDT	0	0
Apr 29, 8:00 AM EDT	0	0
Apr 29, 8:20 AM EDT	0	0
Apr 29, 8:40 AM EDT	0	0
Apr 29, 9:00 AM EDT	0	0
Apr 29, 9:20 AM EDT	0	0
Apr 29, 9:40 AM EDT	0	0
Apr 29, 10:00 AM EDT	0	0
Apr 29, 10:20 AM EDT	0	0
Apr 29, 10:40 AM EDT	0	0
Apr 29, 11:00 AM EDT	0	0
Apr 29, 11:20 AM EDT	0	0
Apr 29, 11:40 AM EDT	0	0
Apr 29, 12:00 PM EDT	0	0
Apr 29, 12:20 PM EDT	0	0
Apr 29, 12:40 PM EDT	0	0
Apr 29, 1:00 PM EDT	0	0
Apr 29, 1:20 PM EDT	0	0
Apr 29, 1:40 PM EDT	0	0
Apr 29, 2:00 PM EDT	0	0
Apr 29, 2:20 PM EDT	0	0
Apr 29, 2:40 PM EDT	0	0
Apr 29, 3:00 PM EDT	0	0
Apr 29, 3:20 PM EDT	0	0
Apr 29, 3:40 PM EDT	0	0
Apr 29, 4:00 PM EDT	0	0
Apr 29, 4:20 PM EDT	0	0
Apr 29, 4:40 PM EDT	0	0
Apr 29, 5:00 PM EDT	0	0
Apr 29, 5:20 PM EDT	0	0
Apr 29, 5:40 PM EDT	0	0
Apr 29, 6:00 PM EDT	0	0
Apr 29, 6:20 PM EDT	0	0
Apr 29, 6:40 PM EDT	0	0
Apr 29, 7:00 PM EDT	0	0
Apr 29, 7:20 PM EDT	0	0
Apr 29, 7:40 PM EDT	0	0
Apr 29, 8:00 PM EDT	0	0
Apr 29, 8:20 PM EDT	0	0
Apr 29, 8:40 PM EDT	0	0
Apr 29, 9:00 PM EDT	0	0
Apr 29, 9:20 PM EDT	0	0
Apr 29, 9:40 PM EDT	0	0
Apr 29, 10:00 PM EDT	0	0
Apr 29, 10:20 PM EDT	0	0
Apr 29, 10:40 PM EDT	0	0
Apr 29, 11:00 PM EDT	0	0
Apr 29, 11:20 PM EDT	0	0
Apr 29, 11:40 PM EDT	0	0
Apr 30, 12:00 AM EDT	0	0
Apr 30, 12:20 AM EDT	0	0
Apr 30, 12:40 AM EDT	0	0
Apr 30, 1:00 AM EDT	0	0

At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

Online Play (43%)
Sign in (35%)
Game Crash (10%)
Matchmaking (8%)
Glitches (4%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Gladbeck	Sign in	2 days ago
Santurtzi	Glitches	3 days ago
Ciudad Apodaca	Online Play	4 days ago
Ashington	Matchmaking	4 days ago
Naucalpan de Juárez	Sign in	6 days ago
Munich	Sign in	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

Anil ozdemir (@Anilozdemir10) reported 3 minutes ago
@EASFCDirect @EAHelp I can’t redeem an evolution that was rewarded to me from the season premium pass and because of this bug I can’t open any packs. looks like There are a lot of players having the same issue, it’s been almost a month. Will you guys do something about that??
busta bust (@bust_busta) reported 4 minutes ago
@EAHelp @EAHelp @EASPORTSFC I am requesting an immediate escalation for Case #[243220939]. I have a server-side data corruption issue: an unclaimed Evolution reward is stuck and unredeemable, causing my account’s Store access to crash entirely.
H (@SolicitorSpurs) reported 6 minutes ago
@EASPORTSFC @EASPORTS HOW CAN I HAVE 76 ITEMS IN MY SBC STORAGE, BUT SEARCH FINDS NO RESULT. FIX YOUR GAME. @EAHelp
Mofut (@Mofut89) reported 9 minutes ago
@JeyRuiiz @easportsfces The community cannot stay silent while loyal players are banned for technical glitches. It’s time to stand together and demand a fix! @EAHelp
Akshay Shrivas (@ImAkshayShrivas) reported 15 minutes ago
@EAHelp @NFSCSpeak @NFSNL any update on below issue? Still unable to connect to servers in game.
🇲🇽tankarcade🇺🇸 (@tankarcadetv) reported 20 minutes ago
@EAHelp So go back to forums where anything will be drop all the way down no help. It’s maybe it’s a issue where you don’t have enough of help or you wanna see if people have funny names
RagnaRick (@RickSinkoe) reported 20 minutes ago
@EAHelp @EASPORTS_MUT @EASPORTS What in the actual hell is going on with your servers.. A total lack of communication, no service and still no way to play the game. It’s really frustrating that I can’t play a game I Bought due to ur company’s incompetence! Fix ur servers!🤬😤😡
Fuduli (@Fuduli10) reported 21 minutes ago
@FUT_Accountant @EAHelp @EASPORTSFC My account is blocked for over a week due to a stuck Evolution item in unassigned. I cannot access packs or use purchased FC Points. Support confirmed but no fix yet. This needs urgent manual intervention.
Jonny Doe (@JonnyD16654) reported 21 minutes ago
@EAHelp @EAMaddenNFL @MaddenNFLDirect can yall please work on the glitched Trophies for Ps5. The community has made multiple reports and has gotten no response. They’ve been broken since launch. Please help. 🙏🏻
Michał Zając (@MichalZajac61) reported 22 minutes ago
@EAHelp @EAHelp there is problem with high ping in Clubs in FC26. In every match players have exactly 260 ping and they are kicked out from match when it’s substitute. Since one week. No one can play…
Seth McGinnes (@McginnesSeth) reported 25 minutes ago
@EAHelp Fix your dog💩 servers!
ᶠᵃʳˢᵏᵒ (@Farsko11) reported 26 minutes ago
@EAHelp fix middle east server we cant play proclubs we buy a lot of money on the game this is bullshit 3 weeks we cant play
Aidan (@oglea071) reported 29 minutes ago
@EASPORTS_MUT @EAMaddenNFL @EAHelp fix your ******* servers
frizz. (@Eazystix) reported 29 minutes ago
is anyone having problems with sims4 crashing on ps5? @EA @EAHelp
Superultrajorge (@superultrajorge) reported 30 minutes ago
I each game I win the game kick me out @EASPORTSFC @EAHelp , can you fix your game, please, it is getting really annoying…
jo (@jofuee) reported 30 minutes ago
@EAHelp I’m locked out of my account because a hacker changed my primary email. The help website is stuck in a login loop and won’t let me open a guest chat I have 2021 purchases receipts to prove ownership. Please help!
АКИРА 𖤓 (@aretyy__) reported 35 minutes ago
@EAHelp Hello, im having a error on battlefield 2042 that you can't start a match and it's giving a " matchmaking failed " and it starts happening on the past week and I've seen a great amount of people talking about it on the " EA forum ".
Just-Ice (@lordairo) reported 36 minutes ago
@EAHelp You guys need to fix the bug on FC 26. I don't understand how one would be winning comfortably in an online game, and once the opponent abruptly cancels the game, the win would not be recorded. That is frustrating.
taliskhanov42 (@taliskhanov) reported 38 minutes ago
@EAHelp My last resort is asking you for help. I would really appreciate your assistance and hope you can help me with my problem soon.
abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported 40 minutes ago
@EA @EAHelp @EAHelp I have a problem with Ultimate Team on PS5. I can't connect for 2 days. I tried restarting the game, checking internet, and reinstalling, but nothing works. Please help me fix this issue.
andrew (@350zracecar) reported 41 minutes ago
@EAMaddenNFL @EAHelp @EASPORTS_MUT damn so only PlayStation can get the 89bnd pack glitch there are people with 300 packs
𝖲A𝐌𝒪𝐑𝗂𝐀 ✞★ (@iam_samoria) reported 45 minutes ago
Why is not a keeper whenever I use PSG in EA26 season @EAHelp @EASPORTSFC Fix it!!!!
INDIAN SPECTATOR (@subs_by_chance) reported 46 minutes ago
@EASFCMOBILE @EAHelp yesterday morning Sunday many users got 200 tokens as freebies they have approximately 2x117,2×116 cards.user like me never get 200 to-kens free it's unfair to play you giving some users 200 token as glitch and others nothing.We need 200 token compensation
Josh (@joshsterdee) reported 49 minutes ago
@EAHelp fix your servers
Charlie Field (@fi6623) reported 49 minutes ago
@EAHelp I was just playing my second to last champs game. the score was 5-2 i was winning. The final whistle went and as the game was shutting down i got a unable to process your request error and got a loss for it !!!
Saud1 🇸🇦 (@SaudxON1) reported 52 minutes ago
@EAHelp High ping issue in FC 26. My normal ping is <10ms , but now it’s constantly 100ms+. Only happens in FC 26, all other games are fine. Likely server routing or matchmaking issue (connected to distant server). Please investigate and fix. Platform: PS5 Region: Saudi Arabia
Jonny Doe (@JonnyD16654) reported 52 minutes ago
@EAHelp @EAMaddenNFL @MaddenNFLDirect can yall please work on the glitched Trophies for Ps5. The community has made multiple reports and has gotten no response. They’ve been broken since launch. Please help. 🙏🏻
James dean (@james_dean1981) reported 54 minutes ago
@EAHelp ultimate team is unplayable menu screens keep freezing and when playing u get kicked on on a disconnect at kick off and least 20% of the time
Richard (@Richard71873905) reported 56 minutes ago
@EAHelp My game constantly says Our servers cannot process your request at this time. Please try again later. It's been doing it for days now. Restarted it same thing. Everything on my side is good. Its ea's problem. Please help thank you
Pedro Soares Batista (@PedroSoare38) reported 57 minutes ago
@EAHelp @EASPORTSFC This is unacceptable. My account was hacked, password/2FA changed (Case #243136005). Your own support CONFIRMED the hack/unrecognized IPs this morning. Now your ToS team lies saying "no signs of compromise". I spent €100. Fix this!