EA Games status: server issues and outage reports

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 8, 6:20 PM EDT	0	0
Apr 8, 6:40 PM EDT	0	0
Apr 8, 7:00 PM EDT	0	0
Apr 8, 7:20 PM EDT	0	0
Apr 8, 7:40 PM EDT	0	0
Apr 8, 8:00 PM EDT	0	0
Apr 8, 8:20 PM EDT	0	0
Apr 8, 8:40 PM EDT	0	0
Apr 8, 9:00 PM EDT	0	0
Apr 8, 9:20 PM EDT	0	0
Apr 8, 9:40 PM EDT	0	0
Apr 8, 10:00 PM EDT	0	0
Apr 8, 10:20 PM EDT	0	0
Apr 8, 10:40 PM EDT	0	0
Apr 8, 11:00 PM EDT	0	0
Apr 8, 11:20 PM EDT	0	0
Apr 8, 11:40 PM EDT	0	0
Apr 9, 12:00 AM EDT	0	0
Apr 9, 12:20 AM EDT	0	0
Apr 9, 12:40 AM EDT	0	0
Apr 9, 1:00 AM EDT	0	0
Apr 9, 1:20 AM EDT	0	0
Apr 9, 1:40 AM EDT	0	0
Apr 9, 2:00 AM EDT	0	0
Apr 9, 2:20 AM EDT	0	0
Apr 9, 2:40 AM EDT	0	0
Apr 9, 3:00 AM EDT	0	0
Apr 9, 3:20 AM EDT	0	0
Apr 9, 3:40 AM EDT	0	0
Apr 9, 4:00 AM EDT	0	0
Apr 9, 4:20 AM EDT	0	0
Apr 9, 4:40 AM EDT	0	0
Apr 9, 5:00 AM EDT	0	0
Apr 9, 5:20 AM EDT	0	0
Apr 9, 5:40 AM EDT	0	0
Apr 9, 6:00 AM EDT	0	0
Apr 9, 6:20 AM EDT	0	0
Apr 9, 6:40 AM EDT	0	0
Apr 9, 7:00 AM EDT	0	0
Apr 9, 7:20 AM EDT	0	0
Apr 9, 7:40 AM EDT	0	0
Apr 9, 8:00 AM EDT	0	0
Apr 9, 8:20 AM EDT	0	0
Apr 9, 8:40 AM EDT	0	0
Apr 9, 9:00 AM EDT	0	0
Apr 9, 9:20 AM EDT	0	0
Apr 9, 9:40 AM EDT	0	0
Apr 9, 10:00 AM EDT	0	0
Apr 9, 10:20 AM EDT	0	0
Apr 9, 10:40 AM EDT	0	0
Apr 9, 11:00 AM EDT	0	0
Apr 9, 11:20 AM EDT	0	0
Apr 9, 11:40 AM EDT	0	0
Apr 9, 12:00 PM EDT	0	0
Apr 9, 12:20 PM EDT	0	0
Apr 9, 12:40 PM EDT	0	0
Apr 9, 1:00 PM EDT	0	0
Apr 9, 1:20 PM EDT	0	0
Apr 9, 1:40 PM EDT	0	0
Apr 9, 2:00 PM EDT	0	0
Apr 9, 2:20 PM EDT	0	0
Apr 9, 2:40 PM EDT	0	0
Apr 9, 3:00 PM EDT	0	0
Apr 9, 3:20 PM EDT	0	0
Apr 9, 3:40 PM EDT	0	0
Apr 9, 4:00 PM EDT	0	0
Apr 9, 4:20 PM EDT	0	0
Apr 9, 4:40 PM EDT	0	0
Apr 9, 5:00 PM EDT	0	0
Apr 9, 5:20 PM EDT	0	0
Apr 9, 5:40 PM EDT	0	0
Apr 9, 6:00 PM EDT	0	0
Apr 9, 6:20 PM EDT	0	0

At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

Sign in (44%)
Online Play (44%)
Matchmaking (6%)
Game Crash (6%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Cambrils	Sign in	2 days ago
Alameda	Online Play	6 days ago
New Iberia	Online Play	7 days ago
Gänserndorf	Online Play	7 days ago
Beverley	Online Play	14 days ago
Matino	Matchmaking	15 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

A.Lwrnz (@AllanRekar) reported 31 seconds ago
@EAHelp Still not working, while your server status for PS says it is up & running🤔
Aidan Ogle (@oglea071) reported 1 minute ago
@EASPORTS_MUT @EAHelp @EASPORTS tell me why I can’t play a game on your dog **** servers, it is April fix your game… you make millions just of game purchases not to mention in game purchases
Egzon heieter (@heieter) reported 3 minutes ago
@EAHelp Servers down ea fc 26 hellllloooo
Thee Cat Mom 😻. (@TheeUnhingedGod) reported 5 minutes ago
@TheSims @EAHelp was that little ****** marketplace worth all this trouble?!
michiel1996 (@michiel1995052) reported 5 minutes ago
Fix your **** @EAHelp @EASFCDirect ALL THE TIME MINUTE 89, 4-0 ON LEAD INTERNET CRASHES BYE POINTS. **** your system make it so that if it crashes I can play on from that minute instead of giving me a 3-0 defeat. **** you and **** your system @EAHelp
zenkaiftw (@fwwkenkaiii) reported 6 minutes ago
@EAHelp Are y’all gonna fix clubs on pc with the cross play being broken and not being able to play? or nah
Daniel (@DanielK_29) reported 7 minutes ago
@EAHelp Fix the damn Battlefield loadout screens
Arman Jouzdani (@ArmanJouzd86950) reported 8 minutes ago
@EAHelp @EASPORTS_MUT fix the visa cpu event on pc, it is slowed down and unplayable even with chew clock to try and progress
Lenticular' (@UnleashZED) reported 8 minutes ago
@EAHelp there's a problem with the commentary in UT!!
Rob Jones (@SonicSoupRob) reported 9 minutes ago
@EAHelp Please fix your disconnection glitch. It happens in all first play attempts. The issue is when u need to fulfil limited game objectives, it counts against u as games played but not for the requirements, so I forfeit qualification due to no fault or action of my own.
Dan Delong (@ddelong75) reported 11 minutes ago
@EAHelp hey there, I hate to, absolutely hate to complain but I have not been able to login to the game but once a day it’s just giving me error codes! I’ve tried everything &now season 6 is closing and I bought the field pass, and I can’t even get close to finishing ! Plz help
Wayne Dannatt (@wadannatt) reported 11 minutes ago
@EA @EASPORTS @EAHelp it's not a good look when you're allowing cheaters to do what they like in #EASPORTSPGATOUR This weeks Online Tournament at Augusta National shows who's cheating and who isn't Scores of -23, -22, -21, & -20 are impossible because of how broken putting is!
Arman Jouzdani (@ArmanJouzd86950) reported 15 minutes ago
@EAHelp @EASPORTS_MUT fix the visa cpu event on pc please, it is slowed down and unplayable even with chew clock
abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported 15 minutes ago
@EAHelp @EAHelp I have a problem with Ultimate Team on PS5. I can't connect for 2 days. I tried restarting the game, checking internet, and reinstalling, but nothing works. Please help me fix this issue.
That ***** (@IonGotIt7777) reported 18 minutes ago
@EAHelp Soooooooo why yall haven’t fixed the failed launch game issue ??
Frittenbude (@Frittenbude187) reported 21 minutes ago
@EAHelp @MaddenNFLDirect please fix your game i cant log in
Davidjrivera21@aol.com (@davidjrivera21) reported 24 minutes ago
@EAHelp …. We have a franchise season going and we notice teams are shaded with no user icons and are unavailable for new users select them. What is the issue and how can it be fixed?
VRS_Ninja (@VRS_Ninja) reported 25 minutes ago
@ApexLiveComms @EAHelp Can yall actually fix ur game dude?
Lewis Senna (@lewissenna1) reported 27 minutes ago
Hello @XboxSupport can you help me? The game Grid Legends has been unplayable online for 4 weeks now. I have exhausted all help options with @EAHelp to no avail. They're not talking and it doesn't look like they are interested in solving this problem.
Hasan Ali (@HasanAl45642585) reported 30 minutes ago
@EAHelp I'm a victim of an EA App bug. I cancelled my refund for FC 26, but the app processed it anyway. Support (Case: 241226593) couldn't fix it. I want my game back at the $20.99 price I paid. Please help! #EAHelp"
melancholia (@CODgenius01) reported 30 minutes ago
@sweety581156881 @EAHelp I’ve dealt with account issues before (bans, locks, restrictions). After support didn’t help, things moved forward when I reached out to CRIS_UNBAN here on X.
Rob Hamilton (@DirtyGemsMusic) reported 31 minutes ago
@Gator_FPS @EAHelp This happened to me as well—I was banned despite playing legitimately for years. My appeals only got automated replies, but the issue was eventually resolved after I reached out to JOE_UNBAN here on X.
charlie 🪿 HOLY CABOOSES! (@reservoirgoose) reported 39 minutes ago
the @EAHelp "customer support" AI chatbot is genuinely a joke LMAOOOOOOO i explain my issue, it links me to a completely irrelevant article, and when i say that's not the problem it restarts the chat
William (@William2kTV) reported 43 minutes ago
@MaddenNFLDirect @EAHelp FIX YOUR LAGGY *** MUT SERVERS YOU DOG SH*T COMPANY
IRGC NEWS ™ (@IRANGUARDCORPSE) reported 44 minutes ago
@ImChambel @JamesNFFC1984 @EAHelp I logged in but problem is finding a game ffs
blue&orange11 (@solaraguy11) reported 44 minutes ago
@EAHelp why is there such horrible lag in your severs making battlefield almost unplayable. And before you ask I’ve tested all of my systems which are fine
Tulky (@Tulky178512) reported 49 minutes ago
to @EAHelp if you continue to stuff me around on BF6 refunds you will find yourself before the ACCC in Australia i have already taken this to fair trading so get off your *** and issue my refund in full
Just-Ice (@lordairo) reported 51 minutes ago
@EAHelp You guys need to fix the bug on FC 26. I don't understand how one would be winning comfortably in an online game, and once the opponent abruptly cancels the game, the win would not be recorded. That is frustrating.
Will O (@Willio81) reported 56 minutes ago
@EAHelp I keep getting an error message when I try to buy packs in the MUT store. It says contact customer service if the problem continues. What is going on?
BBQ Penguin (@BBQ_Penguin) reported 59 minutes ago
Every single one of my FUT Champs games ive been hit with lag compensation. This is the last title i ever buy from @EASPORTSFC. #FC26 is a rigged gambling simulator, nothing more. The whole development team should be replaced. @EASFCDirect @EAHelp