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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

EA Games Outage Chart 11/23/2025 11:00

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Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

  1. Sign in (43%)

    Sign in (43%)

  2. Online Play (33%)

    Online Play (33%)

  3. Matchmaking (9%)

    Matchmaking (9%)

  4. Game Crash (9%)

    Game Crash (9%)

  5. Glitches (4%)

    Glitches (4%)

  6. Hacking / Cheating (1%)

    Hacking / Cheating (1%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesLodi Online Play
SpainCadiz Sign in
United StatesAshburn Sign in
GermanyFrankfurt am Main Sign in
BelgiumLokeren Sign in
United StatesDaphne Matchmaking
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • LosSkywolfGTR Skywolf (@LosSkywolfGTR) reported

    @BattlefieldComm @Battlefield @EAHelp Is there a fix for the season 1 tier 1 badge progression not updating properly? I'm gonna miss out on tier 1 because my progression hasn't updated.

  • sannyerzuah S🅰️NNY (@sannyerzuah) reported

    @jmsbrrt @EAHelp If you are having issues with a Banned account, message @jerzy_techzz here or Instagram he recovered mine perfectly..he's really good... check him out!👌🏼.

  • JamesTe64611163 James Terry (@JamesTe64611163) reported

    @EAHelp We having problems in madden too

  • sannyerzuah S🅰️NNY (@sannyerzuah) reported

    @Yugosla90825042 @EAHelp If you are having issues with a Banned account, message @jerzy_techzz here or Instagram he recovered mine perfectly..he's really good... check him out!👌🏼.

  • lsu_branburr Brandon Burroughs (@lsu_branburr) reported

    @EAHelp @EASPORTS_MUT companion app is broken, won’t let me sell cards but can sell them on my console. Can buy cards on companion app though

  • UncleRico_79 Uncle Rico (@UncleRico_79) reported

    @MaddenNFLDirect @EAHelp @EASPORTS_MUT I am still stuck on the intro challenges u guys didn’t fix the issue

  • lilafib Patrick (@lilafib) reported

    @UseCodePOP any idea when EA will decide to fix the loop blitz? Shits ridiculous @EAHelp

  • spike_wilson Spike Wilson (@spike_wilson) reported

    @MaddenNFLDirect @EAHelp When I play franchise mode in madden 23 and turn off dev trait regression players traits still regress please fix

  • JordanWilkinss7 Jordan Wilkins (@JordanWilkinss7) reported

    @Zirksee CAP @EAHelp i haven’t been able to login

  • DDeckardD Dylan Deckard (@DDeckardD) reported

    @EAHelp why do I get kicked from every single mut squads game? Please just fix your damn servers

  • gjosh_0813 Joshua Gutierrez (@gjosh_0813) reported

    @EAHelp I can’t sign into the EA servers to play madden 23 like what is this? My friend can and no I’m not banned or anything wrong with my account or Wi-Fi is y’all’s servers down?

  • juice_4208 Juice (@juice_4208) reported

    @thekidfrom702 Yea I have twice. Talked to 5 different @EAHelp employes. I don't know why its not working but its been almost 2 weeks.

  • twostacks00 Twostacks00 (@twostacks00) reported

    @LayneDenver84 @MaddenNFLDirect @EAHelp I'm having the same problem

  • HamkaKassem Kassem H (@HamkaKassem) reported

    @EAHelp I seen u guys how u put everyone’s level back bc everyone was level 0 but I’m still stuck on 5 I’m not getting xp it’s been a week please fix this

  • DavidSoberani David Calderas (@DavidSoberani) reported

    @EAHelp @VictorL02804152 Fix the lag! The game gets worse and worse!

  • Digie312 Casey Digie (@Digie312) reported

    @EAMaddenNFL @PlayStation @EAHelp WORST CUSTOMER SERVICE EVER! ARE THERE NO HUMANS ANYMORE? JUST DUMB *** BOTS! SPEND WAY TO MUCH MONEY FOR GAMES NOT TO WORK, THEN CANT SEEM TO SOEAK TO A HUMAN!

  • DaRealGoofTroop Bigger Money (@DaRealGoofTroop) reported

    @EAHelp I’m on ps5 playing madden 23 ultimate team and i’m missing rewards and i’ve been stuck at lvl 3 since the game has came out, is their anything that I could do to fix this or should the server maintenance fix this problem tomorrow?

  • sannyerzuah S🅰️NNY (@sannyerzuah) reported

    @gjosh_0813 @EAHelp If you are having issues with a Banned account, message @jerzy_techzz here or Instagram he recovered mine perfectly..he's really good... check him out!👌🏼.

  • s1234567s333 阿禎 (@s1234567s333) reported

    @IamMoyea @EAHelp Kindly massage @randyhack442 he helped me fixed mine when it was having same issues

  • stupidshitp0st .-. (@stupidshitp0st) reported

    .@EAHelp With the XP I didn’t get from the Last competitive pass bc it didn’t count my solos I would have the Gilmore now.I get you are working on the same issue happening today but have heard nothing about it from the last pass.Please help talked to so many EA agents and nothin

  • Funkymofow 🔻 Funkφmofo 🐢 (@Funkymofow) reported

    @EAHelp Then would you please have a look to the FUT captains exctintion issue, in FUT 22... lots of players lacking 1 or 2 of them to complete FUTTIES SBC.

  • HamkaKassem Kassem H (@HamkaKassem) reported

    @EAHelp All I need is how long will u guys take to fix it bc I been grinding and it just pisses me off how I ain’t getting rewards

  • shannonr340 Shannon Ryan (@shannonr340) reported

    @TheSims I doubt you fix ALL the bugs. Knowing how @EA and @EAhelp are, the game will still have bugs even after the update tomorrow!!! Everytime you release a patch the game is more broken! Maxis need get away from EA

  • sannyerzuah S🅰️NNY (@sannyerzuah) reported

    @ghosthicc @EAHelp If you are having issues with a Banned account, message @jerzy_techzz here or Instagram he recovered mine perfectly..he's really good... check him out!👌🏼

  • Quan45537855 Quan (@Quan45537855) reported

    @MaddenNFLDirect @EAHelp Ea I'm still not getting xp. What's going on with this field pass. Fix it!

  • treeman620 treeman (@treeman620) reported

    @EAHelp I can’t sign into my account with it saying that it doesn’t exist, I know I have an account but it hasn’t been active for a year or two. Now I can’t login to any EA game from my game pass ultimate. How can I get this issue fixed?

  • TBev13 TBev (@TBev13) reported

    @EAHelp Any sort of credit for todays issues, if not Ill just take refund for this broken game

  • AlexCarr1230 Alex Carr (@AlexCarr1230) reported

    @EAHelp madden is not working on my pc, what is going on

  • RagingMath Raging Math #BLM (@RagingMath) reported

    @EAHelp @Respawn @PlayApex The best kind of customer service is the kind where you open a case, get the case closed with no response and told that the issue is fixed. If the issue was fixed, I'd have my 1,000 Apex coins that I purchased. They're still not there

  • eyaaaa95 Eya. 🇵🇸 (@eyaaaa95) reported

    @paulo060802 @EAHelp I had the same problem if you want I can help you