EA Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Sign in (42%)
• Online Play (32%)
• Glitches (10%)
• Matchmaking (8%)
• Game Crash (7%)
• Hacking / Cheating (2%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Glitches	1 day ago
Paris	Online Play	1 day ago
Sydney	Sign in	2 days ago
Singapore	Sign in	2 days ago
Olite	Hacking / Cheating	4 days ago
Mantes-la-Jolie	Sign in	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mofut (@Mofut89) reported 2 minutes ago

  @JeyRuiiz @easportsfces The community cannot stay silent while loyal players are banned for technical glitches. It’s time to stand together and demand a fix! @EAHelp

• 
  Charlie Field (@fi6623) reported 2 minutes ago

  @EAHelp I was just playing my second to last champs game. the score was 5-2 i was winning. The final whistle went and as the game was shutting down i got a unable to process your request error and got a loss for it !!!

• 
  Montcastle (@Montcastle94985) reported 5 minutes ago

  I was actually having fun in Madden 26 Superstar mode. But now I cant play due to Error (512). Why force us to be online to play Superstar in the first place? @EAHelp

• 
  Miazga (@helmanzzMiazga) reported 10 minutes ago

  @EASFCDirect Yeah, issues with connecting. Issues with connecting with real humans at @EAHelp. Accounts are kept being banned for coin distribution even tho no one sells/buys coins. The issue has been going for so long now it's amazing how incopetent your ToS team is. I've been banned for over 3months now on few seperate accounts, and unbanned multiple times only to be banned again the next day EVEN WITHOUT ANY ACTIVITY ON THE ACCOUNTS.

• 
  abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported 12 minutes ago

  @EASFCDirect @EAHelp I have a problem with Ultimate Team. I can't connect for 2 days now. I tried everything (restart, internet, reinstall), but still not working. Please help me fix this issue.

• 
  Brandon®🤒💧 (@B_LxckedN) reported 14 minutes ago

  @EAHelp @MaddenNFLDirect Bought the season pass from the store and didn’t give it then bought it again and it took a total of 3000 points . Plz fix

• 
  Daniel (@DanielK_29) reported 14 minutes ago

  @EAHelp Fix the damn Battlefield loadout screens

• 
  Aidan (@oglea071) reported 15 minutes ago

  @EASPORTS_MUT @EAMaddenNFL @EAHelp fix your ******* servers

• 
  Elliot (@Elliotboy45) reported 17 minutes ago

  @atomichawk01 @EA @EAHelp Sadly 😔 I dealt with the same problem before. Support couldn’t resolve it, and an telegram user (moore_geek) ended up helping me recover my account. Hope this info helps you.

• 
  Aidan (@oglea071) reported 19 minutes ago

  @EAHelp @EAMaddenNFL @Zirksee please fix your game, no way you make millions off packs and buying the game itself that you cant upgrade the servers 26 maddens in…. Greedy *****

• 
  G B (@GBMEIBG) reported 23 minutes ago

  @EASFCDirect @EASPORTSFC I would like a refund. You have been contacted several times for technical issues regarding your game and have done nothing. Furthermore, you removed the @EAhelp account that is still referred to in your bio.

• 
  CC Ry4N (@anubhavmaitra) reported 25 minutes ago

  @EASFCMOBILE @EAHelp Still no fix days later. I submitted receipts, order numbers, screenshots and UID multiple times, yet nothing has been resolved. Now my account is locked from purchases because your system says the previous transaction is still processing. Terrible support experience and WORST.

• 
  Liam Carson (@LiamCarson93) reported 25 minutes ago

  @EAHelp can you look at the dm I’ve sent you please? Got an issue with my account and not getting anywhere

• 
  atl (@Atlstan030303) reported 30 minutes ago

  @MaddenNFLDirect @EAHelp Why can’t y’all fix the cpu event where you don’t get the 10 win reward

• 
  İncelikli Hayta (@innceliklihayta) reported 31 minutes ago

  @EAHelp I've been trying to get support for my missing FC26 Icon Edition content for a week. Your staff is being rude, insulting, and closing chats on me without solving anything. I paid for a service I cannot access, and no one cares. #EAHelp #FC26 #EpicGames

• 
  Irene (@babe84_irene) reported 31 minutes ago

  I tried your chatbot today and dident not get the help I needed @EAHelp Only thing that bot could say was : Hi! 🙋 Let’s get this fixed. Tell us about the issue you're having and we’ll help you get back in the game.

• 
  INDIAN SPECTATOR (@subs_by_chance) reported 35 minutes ago

  @EASFCMOBILE @EAHelp yesterday morning Sunday many users got 200 tokens as freebies they have approximately 2x117,2×116 cards.user like me never get 200 to-kens free it's unfair to play you giving some users 200 token as glitch and others nothing.We need 200 token compensation

• 
  🍥小仙女吃桃王 (@FZTDW_T) reported 36 minutes ago

  @EAHelp My EA account is broken. Every time I restart my PC or close the EA app, it forces me to reset my password. It also automatically unlinks my Steam account. I cannot use your website (Error 404/500). Please DM me.

• 
  Just-Ice (@lordairo) reported 38 minutes ago

  @EAHelp You guys need to fix the bug on FC 26. I don't understand how one would be winning comfortably in an online game, and once the opponent abruptly cancels the game, the win would not be recorded. That is frustrating.

• 
  Yusuf Acay (@yusufjr2727) reported 40 minutes ago

  @EAHelp I can't access the game in Türkiye, please fix it.

• 
  wajeh_7 (@wajeh_7) reported 41 minutes ago

  @EAHelp After the update, a problem appeared in the club mode: the game keeps crashing, and I can't control my players! The names change, and my players become robotic! What's the solution?!

• 
  Vanila (@Vanilagaming17) reported 43 minutes ago

  @SimCityBuildIt COWARDICE at its finest @EA @EAHelp. 🚫 You blocked BOTH of my accounts for exposing the Services 2.0 scam. You fix trains but SILENCE veterans who spent years designing cities. If the update is so 'good', why are you AFRAID of the truth? STOP THE CENSORSHIP.

• 
  Akshay Shrivas (@ImAkshayShrivas) reported 49 minutes ago

  @EAHelp @NFSCSpeak @NFSNL any update on below issue? Still unable to connect to servers in game.

• 
  Fuduli (@Fuduli10) reported 50 minutes ago

  @EAHelp My account is blocked for over a week due to a stuck Evolution item in unassigned. I cannot access packs or use purchased FC Points. Support confirmed but no fix yet. This needs urgent manual intervention.

• 
  fevzi can yıldırım (@yldrmfevzican) reported 50 minutes ago

  I've been experiencing connection issues in EA FC 26's Ultimate Team game mode for about two days now, and all the solutions I've tried have failed. I need help. @EAHelp

• 
  Horus TV1 (@Horus_TV1) reported 51 minutes ago

  @EAHelp @ApexLiveComms @PlayApex I had extreme FPS drops! I think it is related to shader chach related to the Axel Premium skin! I removed it and entered firing range, the FPS suddenly became stable! I put it again, it also remained stable! Is this the problem? I have i9-14900K

• 
  Wayne Dannatt (@wadannatt) reported 53 minutes ago

  @EA @EASPORTS @EAHelp it's not a good look when you're allowing cheaters to do what they like in #EASPORTSPGATOUR This weeks Online Tournament at Augusta National shows who's cheating and who isn't Scores of -23, -22, -21, & -20 are impossible because of how broken putting is!

• 
  H (@SolicitorSpurs) reported 53 minutes ago

  @EASPORTSFC @EASPORTS HOW CAN I HAVE 76 ITEMS IN MY SBC STORAGE, BUT SEARCH FINDS NO RESULT. FIX YOUR GAME. @EAHelp

• 
  Umut Savaş (@iumut18) reported 57 minutes ago

  @jasonchai045 @EAHelp thank u for comment. I created ticket for this problem. I wish they will fix it.

• 
  Jay (@delecruz02) reported 60 minutes ago

  @EAHelp Why is shoulder barge not working for me in fc 26 I have advanced defending on and when I press or hold x my players don’t do anything