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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Sign in (43%)
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Online Play (33%)
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Matchmaking (9%)
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Game Crash (9%)
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Glitches (4%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ashburn |
Sign in | |
 Frankfurt am Main |
Sign in | |
 Lokeren |
Sign in | |
| Daphne |
Matchmaking | |
 Rome |
Matchmaking | |
| Chicago |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Ambar Rodriguez
(@ambar_rodr1011) reported
@charleyeg @TheSims @EAHelp I have the same problem! I play in PS4 and the game crashes after 5 minutes of play! It’s really annoying and I just want to play
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김동와
(@HXIEve0EOtIJtjB) reported
@EAHelp @EAFIFADirect Re-signing players with 6 months left will cause errors in the contract period.
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Archie Biltcliffe
(@ArchBiltcliffe) reported
@EASPORTSFIFA @EAFIFADirect @EAHelp I have an issue with the Base ICON SBC, please can you send me a DM?
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D💙
(@dl_1872) reported
@EAHelp @idahbish Hi playing on PS4 5 mins into game time keeps crashing this is ridiculous I spend money on this game. Please fix this!!
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Ghosty
(@SpectralPoptart) reported
@EAHelp While you're at it. Fix the apex legends twitch drops too. Lots of people been waiting a month for their horizon skin, including myself.
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Liam Dowson
(@LiamDowson_55) reported
@EAHelp Yep it’s happening all the time, from the 1st minute till the 90th minute I’m lagging, this never used to happen so I don’t know what it is
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Ghosty
(@SpectralPoptart) reported
@EAHelp Been waiting for this skin since it came out. Indicated by EA support that everything is fine on my end and it's an in-game error that needs to be fixed. Fix this please :(
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Adam Tierney
(@adamctierney) reported
Does anyone know how to add your EA Play account to your PS5? I already have an account through PC, but all I see is purchase options on PS5 (not existing user login options). cc @EA @EAHelp
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MIDNITE360-_-
(@MIDNITEISBOY) reported
@EAHelp Still getting error code 6 you never explained what error code 6 is you claimed I need to reset the account so I did that and still get same error code 6 and CANNOT play online
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villain arc
(@EXlLEDCOW) reported
@EAHelp hey bestie im still having problems with my sims game
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aisha
(@prayforbarbz) reported
@PlayApex @EAHelp @apexworldnews you need to fix that treasure pack bug ASAP!!! instead of claiming the reward the logo gets stuck on the screen and it doesnt allow you to continue!!!
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MIDNITE360-_-
(@MIDNITEISBOY) reported
@EAHelp My patients is very thin I message EA about this issue on NFS HEAT over a month ago and NO answers are given what is the problem we are customers we purchase the games and csnt play them so the question is why cant you help your customers before you have no customers to help?
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Justin Gilliland
(@clintxwestwood) reported
.@EAHelp solo battle games are not showing up for me in madden this week at all, any ideas how to fix this problem?
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Coldblooded
(@Coldblooded992) reported
@EAHelp Hello. I'm having a problem with my Dead Space 2 on Steam. When i'm launching the game it says that y activation limit is exceeded, so what can i do? Or maybe you can to do something from your side
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Jalapeno Business
(@EBOLORAMA1) reported
@EAHelp what is wrong with FIFA servers? The connection has been diabolical the last few days. People are paying for a product and service that you clearly can’t provide.
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aisha
(@prayforbarbz) reported
@PlayApex @EAHelp @ApexLegendNews you need to fix that treasure pack bug ASAP!!! instead of claiming the reward the logo gets stuck on the screen and it doesnt allow you to continue!!!
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Justin Gilliland
(@clintxwestwood) reported
@EAHelp Yup, no problems with anything else that I’ve noticed. I played challenges this morning with no issues
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bbg.allison
(@goldenallii) reported
@EAHelp @bellaxy91 Come on does it really take almost a week to ******* fix your servers? I spent money on this shitty *** game that I thought would be fun. Instead your servers ****** my whole mood on this game. Fix ur Xbox server bro. **** is annoying what ********. Why do give you sales for
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Charley
(@charleyeg) reported
@EAHelp It looks like I'm not the only console player with this issue; it's still ongoing and the game completely crashes after 5 mins of play (approx) each time.
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snowy szn 🥶
(@footie_freddie) reported
@EAHelp @LiamDowson_55 Please tell someone to fix auto blocks and stop giving out untradable packs. I know it’s not your fault personally Neil but this game is getting so unfun to play
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OmarHM
(@Omar056777811) reported
Ehh @EAMaddenMobile @EAHelp i have a couple of issues: (I change my phone device) theres no names on the back of the jerseys or people on the stands. Also, i dont know if this Is a problem but, ive finished the chapter 2 of The Yard, a while ago and the cp 3 says coming soon 🤔
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Chris
(@Chris85098545) reported
@EAHelp @EAFIFADirect Server down ???
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dynamitekid
(@dynamit90656096) reported
@EAHelp @candytatsmcr Can you please look into the ufc 4 failed to load session, or unable to find opponent issue. Many aren’t able to play online for over a day and there’s no word from you guys or anything
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Idah Khadija
(@idahbish) reported
@EAHelp No, my issue is I get stuck in an indefinite loading screen whenever I try to travel anywhere.
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midnightrun13
(@midnightrun13) reported
@EAHelp You didn't hear back from me after my original message because, while EA was still failing to fix their issues, I went to sleep so I could wake up to go to my job and work. See, I do this so I can buy products like video games sans tech issues (unlike Madden 21). #worstmaddenever
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Captain Bigfoot
(@BigfootCaptain1) reported
@EAHelp are your servers down again?
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Michael DeBlois
(@MichaelDeBlois_) reported
@MaddenNFLDirect I watched the stream on Tuesday Nov 24 and didn’t receive my Derwin Token. @EAHelp is insisting I didn’t meet the criteria to receive my token. I watch the stream every single week. Please fix this
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Marco Geeve
(@Marco_Geeve) reported
@EAHelp is there an issue with the gift cards in germany currently? I was told so by one of your hotline support employees. If infact there is when will it be resolved?
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Broke Boi BK
(@_Boikokobetso) reported
@EAHelp please fix the sprint glicth!!!! We’ve been crying for years
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clyro
(@fadedpratai) reported
@eahelp how can i fix it saying servers are experincing high traffic?