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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Online Play (43%)
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Sign in (40%)
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Matchmaking (11%)
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Game Crash (4%)
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Glitches (2%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
Online Play | |
 Paris |
Sign in | |
 Pizzale |
Sign in | |
 Johannesburg |
Sign in | |
| Great Yarmouth |
Online Play | |
| Tamworth |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Sofia R
(@Suuuleo) reported
@EAHelp Disabling and re-enabling shaders cache did nothing, checking for corrupted files did nothing to fix this issue (although it found a corrupted file somewhere so I thank you for that one Patrick) and the "CPU usage at 100% "forum, well that's not what this is about. Although
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ααrσn
(@97aaron) reported
@EAHelp hi o have an email problem could you sort out for me ??
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TopFeature
(@TopFeature) reported
@MaddenNFLDirect Unlock my auction house. The algorithm/program you guys are using is banning or limiting account access to your community(paying customers) with false accusations. & @EAHelp doesn't help at all. Do you think this is good business? Fix the issue or refund my money in full.
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Ok guys
(@Okguysofficial) reported
@EAHelp hello. i am trying to play knockout city on switch, but when it tries to link my EA and switch accounts, it's giving me an error (1.46#4002) and says i'm not connected to internet even though i am.
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Crimson Wolf Alpha
(@CrimsonGaming93) reported
@EAHelp That issue has just solved itself for me. Now I can't even play a game. Your servers are ******* up all over the place the last 2 days. Fix your ****.
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Dawson-donovan
(@Dawsondonovan2) reported
@EAHelp I unlinked my account and I can’t relink it. I always login through my PlayStation credentials, but now it is asking me for my ea accounts email and password. I know the email, but not the password. If you could help me relink it, that would be great.
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justin mchenry
(@jmchenr3) reported
@EAHelp The problem is that I have not heard anything from the TOS team. I guess my real concern is why would it work for less than a day and then stop working when I have done nothing wrong
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malachie jacob Baum
(@malbaumer) reported
@EAFIFADirect @EAHelp PAF h2h mut not working xbox series s
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MainManJ
(@joey68530302) reported
@Prcnee @EAHelp Oh yahhh I contacted EA and they said to me “we’ll send the problem to a specialized department to handle your situation” and uhhh now I have to wait for them to email me so I’ll either never hear from them or it’ll take a week.
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StickWork215
(@Stickwork215) reported
@EAHelp madden 22 squads keeps desync’ng. What is the fix ? It’s not every game but out of the 52 games it’s happened 11 times
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Kyle Wroblewski
(@KyleWroblewski) reported
@EAHelp @EAHelp I disconnect my twitch and ea accounts and still did not get it 😩
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Sam Herrejon
(@42y2qkgfvh) reported
@MaddenNFLDirect @EAHelp Any word on gridiron forge being fixed, lotta people missing out on kam token. Been broken since release
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Connor
(@C_Rob60) reported
@EAMaddenNFL Fix franchise subs the game is impossible to play @EAHelp
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Mike Sousa
(@mike_sousa6) reported
@EAHelp hey a bunch of us can't get online to play WOC. EA having server problems? Keep getting an error that data cannot be retrieved or one that says cannot retrieve inventory from servers at this time.
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Dawson-donovan
(@Dawsondonovan2) reported
@EAHelp @jcammmea2021 Do you think I should try this? I don’t want to disconnect and completely lose my drops, I think I’m going to wait a little while and see if y’all can fix it a different way.
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TheGrayArea
(@GrayAreaaa) reported
@EAHelp @DeadSico @EAHelp Ive done nothing to go against terms of service. Amongst a bunch of issues w the game...it's another inconvenience. We deserve some make rights or Madden points
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Brannon ONell
(@BlazemasterB) reported
@EAHelp Yes I logged into today and it told me "We are currently unable to process your content, please contact ea support if problem persists." After doing A little research. I did check my account bans on your guys webpage and it doesn't have any. PT 1
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Kyle
(@Kyle82399) reported
@EAHelp my solo challenges are still not working any update at all????
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Brian
(@Heisenbear153) reported
@EAHelp Seriously. What the hell is happening with the state of The Sims 4. Playing on console is almost not doable anymore because of how broken your game is. I paid good money for this product and it’s broken. And you continue to peddle more packs without fixing any issues.
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Tony
(@Tony04986758) reported
@joey68530302 @EAHelp Locked for me contacted support and was told my account isn’t banned or flagged for suspicious activity. No one is covering this issue and we should get the same make rights as the people who had this issue got a few weeks back
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justin mchenry
(@jmchenr3) reported
@EAHelp My auction house was locked for some reason from 8/31 to yesterday afternoon. After using the auction house and buying / selling players, it suddenly is locked again. I have not heard anything from the TOS team regarding my the initial issue.
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Vike Melaz
(@VelazMike92) reported
@EAHelp @FranchisemTTV I’ve desync about 10 times in squads now. What’s the fix ?
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toe mas
(@69bamesmom) reported
@EAHelp @YOO_UfromJerz fix it
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Stone13 🍥
(@Sweenanomics) reported
@EAHelp what’s up with ur Madden 22 saying my last name (Sweeney) is inappropriate. FIX THIS
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Dorschball
(@dorschball) reported
@csuperman7 @EAHelp Same issue+they dont care messaged the support chat and they were like its not an MUT issue so they cant do anything. Thanks for wasting 45 mins of my life.
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Ace Jojo 💕🛸
(@Prcnee) reported
@joey68530302 @EAHelp Not just you they are Quote on Quote Fixing the problem
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TC Richards
(@TCRichards5) reported
@MaddenNFLDirect @EAHelp Why haven’t you been able to fix solo battles for 2 straight years now?
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#Unity
(@CuttyTheGoat) reported
@EAHelp Well, I just got the 2 from tonight. So that’s not the problem. The bug was last night where only 1 of the 2 are able to be claimed.
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tj
(@DopeSavaqe) reported
Been 4 weeks and I can’t play anything besides h2h in mut.. how do ya make a game this broken @EASPORTS_MUT @EAHelp @MaddenNFLDirect
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#Unity
(@CuttyTheGoat) reported
@EAHelp Linking and unlinking isn’t the issue. I’ve been getting them for 5 years now without a problem until half of last nights drops.