EA Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Sign in (43%)
• Online Play (43%)
• Matchmaking (7%)
• Game Crash (7%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Peyriac-de-Mer	Online Play	3 days ago
Cambrils	Sign in	7 days ago
Alameda	Online Play	11 days ago
New Iberia	Online Play	12 days ago
Gänserndorf	Online Play	12 days ago
Beverley	Online Play	19 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Just-Ice (@lordairo) reported 8 minutes ago

  @EAHelp You guys need to fix the bug on FC 26. I don't understand how one would be winning comfortably in an online game, and once the opponent abruptly cancels the game, the win would not be recorded. That is frustrating.

• 
  Hasan Ali (@HasanAl45642585) reported 10 minutes ago

  @EAHelp I'm a victim of an EA App bug. I cancelled my refund for FC 26, but the app processed it anyway. Support (Case: 241226593) couldn't fix it. I want my game back at the $20.99 price I paid. Please help! #EAHelp"

• 
  Meutzy (@ImMeutzy) reported 13 minutes ago

  @EAHelp @Battlefield please fix the anti cheat it keeps kicking me and my friend for no reason !!!!!!! I’m streaming and I have proof I’m not cheating it’s getting tiresome

• 
  Ziad Zaker (@ziadzaker) reported 21 minutes ago

  @EAHelp Need help with Case #242000397 (lost rewards/server error). Two agents (Gaurav and Shanti C) have now disconnected active support chats when I requested manager escalation. Was told managers aren't available despite your website saying escalation is an option.

• 
  Wayne Dannatt (@wadannatt) reported 25 minutes ago

  @EA @EASPORTS @EAHelp it's not a good look when you're allowing cheaters to do what they like in #EASPORTSPGATOUR This weeks Online Tournament at Augusta National shows who's cheating and who isn't Scores of -23, -22, -21, & -20 are impossible because of how broken putting is!

• 
  Myles Lewis-Skelly Enjoyer (@LMCD__) reported 32 minutes ago

  @FrankakaEldon @EAHelp Ps servers down

• 
  Anil ozdemir (@Anilozdemir10) reported 33 minutes ago

  @EASFCDirect @EAHelp I can’t redeem an evolution that was rewarded to me from the season premium pass and because of this bug I can’t open any packs. looks like There are a lot of players having the same issue, it’s been almost a month. Will you guys do something about that??

• 
  William (@William2kTV) reported 34 minutes ago

  @MaddenNFLDirect @EAHelp FIX YOUR LAGGY *** MUT SERVERS YOU DOG SH*T COMPANY

• 
  Lewis Senna (@lewissenna1) reported 34 minutes ago

  Hello @XboxSupport can you help me? The game Grid Legends has been unplayable online for 4 weeks now. I have exhausted all help options with @EAHelp to no avail. They're not talking and it doesn't look like they are interested in solving this problem.

• 
  Muhammad Alaa (@Mu7ammadAlaa) reported 35 minutes ago

  @EAHelp @EASPORTS @Steam Hi Everyone, I am reporting two critical issues while playing FC26 that I need immediate support with: 1. I am facing a sudden increase in the latency and a drop in the FPS to be lower than 10 while playing the game without any clear reason.

• 
  Fonto Smoke (@FontoSmoke) reported 36 minutes ago

  @Gator_FPS @EAHelp Have you considered reaching out to the cyber Java_cracks on X He worked wonders for me in fixing my issues.

• 
  Shadowed Journalist (@BlackInkDrop) reported 36 minutes ago

  @EAHelp It’s wild that a game like @ClashofClans can resolve account issues in minutes, while your support drags on for years with no real solutions. At this point, smaller teams are setting the standard and you’re not even close. Do better!!!

• 
  Tom Wallace (@totallytom85) reported 37 minutes ago

  @EAHelp How do I get logged in to your service when I cannot receive a verification code, either by email or authentication app? Please help! I'm completely locked out of playing any EA game.

• 
  NFL_Purp-Game (@jordan_junkee) reported 39 minutes ago

  @EAHelp are servers down for @EAMaddenNFL

• 
  Everything 2A 🇺🇸 (@everything2A) reported 40 minutes ago

  @EAHelp where is the Virginia server? The Oregon server is insufferable lag.

• 
  Junior 🔑 (@vMiindblown) reported 41 minutes ago

  @EAHelp yall plan on fixing the server issue anytime soon?

• 
  Davidjrivera21@aol.com (@davidjrivera21) reported 41 minutes ago

  @EAHelp …. We have a franchise season going and we notice teams are shaded with no user icons and are unavailable for new users select them. What is the issue and how can it be fixed?

• 
  Irene (@babe84_irene) reported 42 minutes ago

  I tried your chatbot today and dident not get the help I needed @EAHelp Only thing that bot could say was : Hi! 🙋 Let’s get this fixed. Tell us about the issue you're having and we’ll help you get back in the game.

• 
  Burty (@Brandon72281366) reported 43 minutes ago

  @EAHelp I’m being driven up the wall right now. I continue to get error code 0:66003S:4688822970:0B. I keep trying to log into my EA account but it wants me to reset password but it takes 15 minutes for the code to come through email and the code becomes invalid. HELP!

• 
  Jacksoncreate (@jacksoncreate) reported 45 minutes ago

  @EAHelp 03/10, I bought 3100 NTD Apex Coin, = 11500 Apex Coin , then, Apex no send 11500 Coin to me, how to take care this problem ?!

• 
  abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported 48 minutes ago

  @EAHelp @EAHelp I have a problem with Ultimate Team on PS5. I can't connect for 2 days. I tried restarting the game, checking internet, and reinstalling, but nothing works. Please help me fix this issue.

• 
  Superultrajorge (@superultrajorge) reported 48 minutes ago

  @EAHelp the game is broken, I cannot access to the UT, I’m kick out of the UT each time I’m trying to access and if you go to a mobile device it says that the session is on, help please

• 
  The TnT Gaming Channel (@MrTally0002) reported 48 minutes ago

  @EAHelp we have a serious problem. I bought apex packs and have been receiving multiple items I already owned. I would either like a refund or something. I've sent emails, I've done everything possible and still ignored. Im not some little kid you can push around.

• 
  abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported 49 minutes ago

  @EA @EAHelp @EAHelp I have a problem with Ultimate Team on PS5. I can't connect for 2 days. I tried restarting the game, checking internet, and reinstalling, but nothing works. Please help me fix this issue.

• 
  ⚜504Stretch⚜ (@stretch504) reported 50 minutes ago

  @EASPORTS_MUT @EAHelp Is there a known issue w/ Squads games not loading?

• 
  Ross Milligan (@Ross_Milligan) reported 50 minutes ago

  @EAHelp Service is completely useless anyway, off you ****

• 
  Yusuf Acay (@yusufjr2727) reported 50 minutes ago

  Please fix this problem. Every time I want to play, I can't access the game. Stop updating the content; you're reducing the number of users. I've been trying to connect to the game for 5 hours and haven't been able to connect even once. Remove this problem from Türkiye. @EAHelp

• 
  ᶠᵃʳˢᵏᵒ (@Farsko11) reported 51 minutes ago

  @EAHelp Fix the middle east server we cant play the ******* game on proclubs

• 
  atl (@Atlstan030303) reported 58 minutes ago

  @MaddenNFLDirect @EAHelp Why can’t y’all fix the cpu event where you don’t get the 10 win reward

• 
  impudent ***** (@fondduchateau) reported 58 minutes ago

  @EAHelp Hi, I bought The Sims 3 + all the DLCs on Steam but cannot play on Mac and Steam provides no CD keys. Your support page is not working for me. Can you help add the Mac 64-bit version to my EA account? i can provide proof of purchase.