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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

EA Games Outage Chart 01/21/2026 20:35

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Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

  1. Online Play (42%)

    Online Play (42%)

  2. Sign in (41%)

    Sign in (41%)

  3. Matchmaking (11%)

    Matchmaking (11%)

  4. Game Crash (4%)

    Game Crash (4%)

  5. Glitches (2%)

    Glitches (2%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomWrexham Online Play
BrazilSão Paulo Sign in
United KingdomOxford Online Play
FranceParis Sign in
ItalyPizzale Sign in
South AfricaJohannesburg Sign in
Map Full Outage Map

Community Discussion

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EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • Iamlordofdark The GrimReaper (@Iamlordofdark) reported

    @brucenfl @EAHelp Then dunno what to tell you, Stop winning superbowls till they fix it i guess?

  • alexkarabon Alex (@alexkarabon) reported

    Fix input lag for Apex on Xbox Series S @EAHelp @Respawn

  • Wrm88 Willie Meech©®™ (@Wrm88) reported

    @EAHelp I’m having issues with the nhl 23 beta.

  • Iamlordofdark The GrimReaper (@Iamlordofdark) reported

    @brucenfl @EAHelp Oh thats an easy fix, Restart your game app it pop up when you jump back onto ultimate team does it for me every season

  • rasta443 David (@rasta443) reported

    @EAHelp Fix the settings too can’t change a single thing without breaking it

  • UKLOfficial Ajeezy the don (@UKLOfficial) reported

    @EAHelp What about being able to play? I can’t play any solos or games without it having. Server issues I need help@please

  • JessieRyon Jbender6 (@JessieRyon) reported

    @EAHelp I am not getting rewards for field pass. How do I fix this or when are you guys fixing it? #Madden23

  • MinteaSims MinteaSims (@MinteaSims) reported

    @TheSims There should be lemon laws for expensive games like The Sims 4. Stop putting out games that aren't functioning. Majority of the bug fixes were for scenarios. Why not fix the things the community has been asking for. Oh, I guess @EAHelp just said eff it & no longer responds? WOW!

  • ninjashark19 Adam DiTroia (@ninjashark19) reported

    @EAHelp My issue is with Steam/Origin app. "Sims delivery error"?

  • Project_Joyner Project Joyner (@Project_Joyner) reported

    @EAHelp The issue is still happening am I going to need to wait for the patch to play my franchise again?

  • kiidwiiz1 KiidWiiz🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@kiidwiiz1) reported

    @EASPORTSFIFA @EAHelp I have an issue I need help with

  • deemoneyrealist DeeMoney 🌏💨💰 (@deemoneyrealist) reported

    @EASPORTS_MUT Still waiting on @EAHelp @EASPORTS_MUT too fix the rewards why is it taking so long madden 😤steady adding stuff to MUT BUT NOT FIXING NOTHING

  • oXBreezyXo oXBreezyXo (@oXBreezyXo) reported

    @EAHelp Yes I have I have packet loss and my games just keeps lagging constantly my connection is wired and rocking 200mb/s

  • Iamlordofdark The GrimReaper (@Iamlordofdark) reported

    @ayemanitslit @EAHelp Maybe its john whos causing the issues , Maybe its the actual Madden curse

  • mikebailly2 Mike (@mikebailly2) reported

    @EAHelp no one is gettin rewards from the madden field passes. Fix the game please?

  • tooradbrad6 Brad Hansen (@tooradbrad6) reported

    @EAHelp @Ravensfan0232 LOL ea help helping someone with madden issues? I think you got a better chance at winning the lotto twice.

  • Mickythumbs1 michael harvey (@Mickythumbs1) reported

    @EAHelp @UseCodePOP Shocking service .......

  • snish28 Nishant Singh (@snish28) reported

    @EA you guys are ridiculous. It's been 2 weeks since I contacted @EAHelp for an issue with Mass Effect Andromeda, and have had zero help. After a couple of questions via DM, no response there either. What a joke

  • stefstar_ Stefstar (@stefstar_) reported

    @haukedal_colton @EAHelp Yep, I got Play Pro to play MUT and FUT, literally praying to they don't release FIFA broken too.

  • moosbatch emmy (@moosbatch) reported

    @TheSims @EAHelp haven’t responded to my emails. Just so weird. I didn’t spend 400+ dollars for it to be broken lol so this convo isn’t over 🫶🏻 #sims4 1/2

  • Arginious Arginious (@Arginious) reported

    @EAHelp Sorry, I ended up going to bed. About an hour after the Season launched the connection issue went away. Not sure what was the cause.

  • chrisuarr Chris (@chrisuarr) reported

    @madden @eahelp fix your damn game I got a lost after my opponent quit cause I pressed square on accident instead of x and my game froze. Cmon man.

  • rezzd_spaz Rezzd Spaz (@rezzd_spaz) reported

    @EAHelp There is a glitch on xbox where the opponent can freeze the game entirely.

  • omerta_cstc Omerta 👍🏿 (@omerta_cstc) reported

    @BattlefieldComm @Battlefield @EAHelp Good day. Sundance grenade selection on ps4 is not working properly. The hud shows the scatter grenade. But in my hand is the light armor vehicle grenade

  • DawwaRRR Stan (@DawwaRRR) reported

    @EAHelp, there are many people experiencing server issues in Apex Legends since launch of season 14, mainly massive packet losses but only on battle royale, is it an issue that will be addressed soon?

  • millertime995 Miller (@millertime995) reported

    @MaddenNFLDirect @EAHelp Just wanted to let you know of the issue within the Competitive Pass on Madden 23 where the 2 set objectives were visible and then disappeared as a whole tab after completing and not rewarding the 20 CP

  • csongi39 Csongor Erdesz (@csongi39) reported

    @ethanfeikert @MaddenNFLDirect You should try it here on twitter with @EAHelp last time i had an issue they fixed it

  • KENJEEZY85 Best Kenny of Earth! (@KENJEEZY85) reported

    @EAHelp @EAMaddenNFL field pass and CP still aren't working. Are we wasting rewards by playing ? Should we wait for a fix?

  • Sooner1223 Disturbed-One (@Sooner1223) reported

    @EASPORTS_MUT @EAHelp still haven't been getting my comp pass rewards, is this still an ongoing issue for everyone

  • desiprofessor83 desiprofessor83 (@desiprofessor83) reported

    @EAHelp Hello, things are working now, seems like it worked after I waited for a while. Another issue arose. I'm not able to play breakthrough. I'm able to play conquest. I chatted with other players in game and they were having the same problem. Again this seems to be a problem for Asia