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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Sign in (44%)
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Online Play (33%)
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Game Crash (15%)
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Matchmaking (4%)
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Glitches (3%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Online Play | |
 Baxter |
Game Crash | |
 Halifax |
Game Crash | |
| Twinsburg |
Sign in | |
| Salt Lake City |
Online Play | |
| Greater Noida |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Hudson
(@Jamie_Hudson_) reported
@EAHelp Can’t even play rivals on PS5, why did you bother to release the new version this broken
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Sainesan
(@Sainesan1) reported
@EAHelp I own fifa 21 on PS4 but it’s asking me to rebuy the beckham edition. This is disgusting bad dual entitlement is not working I will never buy an EA title in a long time. Fix you issues with how you loaded these games on the PlayStation store. Incredibly incompetent
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Lu1g1
(@luigimostaza) reported
@58ea9a2277244f3 @Bugurcuf @EAHelp That’s the same problem that I have... even I have restore all my licenses in PSN, and doesn’t work
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Kyle
(@losches04) reported
@DennisFecht @EAHelp Same issue for me. Seems to be affecting non US players .
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George Skeates
(@George_Skeates) reported
@EAHelp The whole game is an issue.
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ArnyPyeInTheSky
(@ArnyPyeInTheSky) reported
@BCAFCBH @EAHelp You find a fix for this bro ??
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Dimitris Arampatzidis
(@Mortifer4Gamers) reported
@EAHelp @EAHelp Having the same issue on Series X. My “free upgrade” is nowhere to be found.
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Kyle
(@losches04) reported
@Dusty1804 @MaddenNFLDirect @EAHelp Seems to be an issue with non US players . EA still haven't really acknowledged this
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leftover pasta
(@IndiGhostAZ) reported
@EAHelp hey so uh are you guys gonna uhhhh do anything about all these issues from the last Sims 4 patch?? Because my game has been unplayable for almost a month now without mods and it makes me sad
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Roscoe Brown
(@roscoeem8) reported
@EAHelp @EASPORTSFIFA hurry up and fix it, fut champs starts soon!
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OstimBoys
(@BoysOstim) reported
@EAHelp @EASPORTSFIFA I guess your friends working 24/7 are not working. It's approaching 96 hours since I opened the case file, but no one has returned. You must change the 24/7 hour.
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JotaEme
(@donrbkm) reported
@EAHelp I Will make a book printing all the tuits you have about this and still not working
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父 Stewart 父
(@StewsMerchTable) reported
@EAHelp What about the problem recovering quick sell items on companion app??
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CityBaller17
(@CityBaller17) reported
@EAHelp The Lag on the series X is so poor!
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〆さば
(@SDSWnoSimeSaba) reported
@EAHelp The server of BF4 is down on PS4 and the lag is severe. Please take measures such as maintenance.
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Sainesan
(@Sainesan1) reported
@Banno1289 @EAHelp It’s not working for me. I bought the PS4 standard version which was also said to be upgradeable to ps5 and now I’m getting absolutely stuffed
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Natheer Safiedien
(@nsafiedien1) reported
@EAHelp As a loyal customer for almost 20 years of EA this is not acceptable. PLEASE FIX THIS ISSUE!
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Joshua Gresham
(@Joshawaa_) reported
Hey @EASPORTSFIFA @EAHelp wanna fix your completely broken next gen FIFA 21 it’s so glitched that you can play any Rivals it never loads into the match, you can’t play online friendlies as it says your opponent failed to log into the servers, you can’t play Co-Op etc etc etc
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Dan Anderson
(@BitterDan) reported
@EAHelp How about offering a refund until you fix your game ?
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Rickie Lambert
(@Capitulations26) reported
@EAHelp The version on the ps5 is severely broken, the responsiveness on the passing and ability to make a pass is not the same, on the ball all players feel much much much more clunky. This is an older build of the game than the PS4 version. Even auto blocks are back to where they were
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Billy Hermans
(@Hermadoo) reported
@EAHelp Fix the ******* matchmaking in rivals get stuck on the kit select every 2nd game
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Dennis Fecht
(@DennisFecht) reported
@EAHelp i am still not able to download the next gen upgrade for madden 21. And as it seems, there are many other people with the same issue. Bought digital deluxe version on ps4 and now the ps store says me that i will need a disc for the upgrade. Please fix this!
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John
(@johhnydough) reported
@EAHelp 13 days, and I still can't login. Please help, case 69330095.
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bigwilly0099
(@Michaelnthorp) reported
@EAHelp FIX ONLINE FRIENDLIES. AND ONLINE CO OP WITH A FRIEND. BOTH ARE NOT WORKING ON PS5. OUR CONNECTIONS ARE GREAT. THIS IS FIRST DAY ****. CMON EA. THIS IS WHY I GAVE YOU MY MONEY. FOR THESE MODES
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C.D
(@cdona2019) reported
@geoffreyvdveer @manish_neospar @EAHelp I have the same problem tried reinstalling, deleting old gen everything still isn't working hopefully ea fix it soon
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nicholas
(@NTan2020) reported
@EAHelp Thanks, I'm just slightly concerned because i have discarded some valuable untradables thinking that i could recover them, if the 7 day period has passed would I still be able to recover those players since there is a problem?
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Funkman5
(@FunkMan05) reported
@EAHelp thank you for not even trying to help me in having a real issue that i gave information to the best of my understanding and now i have to delete Fifa 21 because you can't simply change my email address thanks for letting me spend £80 to upgrade to PS5 for nothing
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R☀H€€Z¥
(@RoheezyDoesIt) reported
@Kunta881 @EAHelp And I'm at 500 and I watch the count so I'm sure this must be a glitch then
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Karthikeyan S R
(@beckhsrules) reported
@AlsoYes @EAHelp @XboxSupport Facing the same issue. The store app says I don’t own the game and both EA and Xbox doesn’t have a clue on what needs to be done.
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Anish C
(@AnishC01) reported
@EAHelp PLEASE fix match making on rivals. Game freezes 99% of the time you advance on rivals. This is making the game unplayable. Only happens in rivals and has been happening since the release of PS5. Please fix this.