EA Games status: server issues and outage reports

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 17, 1:40 AM EDT	0	0
Apr 17, 2:00 AM EDT	0	0
Apr 17, 2:20 AM EDT	0	0
Apr 17, 2:40 AM EDT	0	0
Apr 17, 3:00 AM EDT	0	0
Apr 17, 3:20 AM EDT	0	0
Apr 17, 3:40 AM EDT	0	0
Apr 17, 4:00 AM EDT	0	0
Apr 17, 4:20 AM EDT	0	0
Apr 17, 4:40 AM EDT	0	0
Apr 17, 5:00 AM EDT	0	0
Apr 17, 5:20 AM EDT	0	0
Apr 17, 5:40 AM EDT	0	0
Apr 17, 6:00 AM EDT	0	0
Apr 17, 6:20 AM EDT	0	0
Apr 17, 6:40 AM EDT	0	0
Apr 17, 7:00 AM EDT	0	0
Apr 17, 7:20 AM EDT	0	0
Apr 17, 7:40 AM EDT	0	0
Apr 17, 8:00 AM EDT	0	0
Apr 17, 8:20 AM EDT	0	0
Apr 17, 8:40 AM EDT	0	0
Apr 17, 9:00 AM EDT	0	0
Apr 17, 9:20 AM EDT	0	0
Apr 17, 9:40 AM EDT	0	0
Apr 17, 10:00 AM EDT	0	0
Apr 17, 10:20 AM EDT	0	0
Apr 17, 10:40 AM EDT	0	0
Apr 17, 11:00 AM EDT	0	0
Apr 17, 11:20 AM EDT	0	0
Apr 17, 11:40 AM EDT	0	0
Apr 17, 12:00 PM EDT	0	0
Apr 17, 12:20 PM EDT	0	0
Apr 17, 12:40 PM EDT	0	0
Apr 17, 1:00 PM EDT	0	0
Apr 17, 1:20 PM EDT	0	0
Apr 17, 1:40 PM EDT	0	0
Apr 17, 2:00 PM EDT	0	0
Apr 17, 2:20 PM EDT	0	0
Apr 17, 2:40 PM EDT	0	0
Apr 17, 3:00 PM EDT	0	0
Apr 17, 3:20 PM EDT	0	0
Apr 17, 3:40 PM EDT	0	0
Apr 17, 4:00 PM EDT	0	0
Apr 17, 4:20 PM EDT	0	0
Apr 17, 4:40 PM EDT	0	0
Apr 17, 5:00 PM EDT	0	0
Apr 17, 5:20 PM EDT	0	0
Apr 17, 5:40 PM EDT	0	0
Apr 17, 6:00 PM EDT	0	0
Apr 17, 6:20 PM EDT	0	0
Apr 17, 6:40 PM EDT	0	0
Apr 17, 7:00 PM EDT	0	0
Apr 17, 7:20 PM EDT	0	0
Apr 17, 7:40 PM EDT	0	0
Apr 17, 8:00 PM EDT	0	0
Apr 17, 8:20 PM EDT	0	0
Apr 17, 8:40 PM EDT	0	0
Apr 17, 9:00 PM EDT	0	0
Apr 17, 9:20 PM EDT	0	0
Apr 17, 9:40 PM EDT	0	0
Apr 17, 10:00 PM EDT	0	0
Apr 17, 10:20 PM EDT	0	0
Apr 17, 10:40 PM EDT	0	0
Apr 17, 11:00 PM EDT	0	0
Apr 17, 11:20 PM EDT	0	0
Apr 17, 11:40 PM EDT	0	0
Apr 18, 12:00 AM EDT	0	0
Apr 18, 12:20 AM EDT	0	0
Apr 18, 12:40 AM EDT	0	0
Apr 18, 1:00 AM EDT	0	0
Apr 18, 1:20 AM EDT	0	0
Apr 18, 1:40 AM EDT	0	0

At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

Online Play (48%)
Sign in (37%)
Game Crash (9%)
Matchmaking (7%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Cagnes-sur-Mer	Online Play	2 days ago
Belfast	Online Play	3 days ago
Ecatepec de Morelos	Sign in	3 days ago
Tarbes	Online Play	3 days ago
Perth	Game Crash	3 days ago
Bristol	Online Play	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

‘Birol (@birolazar22) reported 55 seconds ago
@ShaherHaya000 @EAHelp @FC26 I am having the same issue. Have you found a solution?
ADEl (@ADElhamdan91) reported 4 minutes ago
@EAHelp "Hello I have been facing a technical issue with my FC 26 account for over 3 days. My console is stuck/freezing on the rewards screen, even though I already claimed them via the web app. I’ve contacted support daily with no resolution. Please help me
Arman Jouzdani (@ArmanJouzd86950) reported 4 minutes ago
@EAHelp @EASPORTS_MUT fix the visa cpu event on pc please, it is slowed down and unplayable even with chew clock
That ***** (@IonGotIt7777) reported 5 minutes ago
@EAHelp everytime I go to load my game The Sims 4 it’s saying failed to launch game “An error on our end cause the launch to fail, try again a little later.” It’s been saying that for the last hour. What’s going on??
Jonny Doe (@JonnyD16654) reported 6 minutes ago
@EAHelp @EAMaddenNFL @MaddenNFLDirect can yall please work on the glitched Trophies for Ps5. The community has made multiple reports and has gotten no response. They’ve been broken since launch. Please help. 🙏🏻
Jimmie Collins (@OD_Metro97) reported 7 minutes ago
@EAHelp why are the servers down for madden and college 26? Why didn’t you all update the community?
H (@SolicitorSpurs) reported 7 minutes ago
@EASPORTSFC @EASPORTS HOW CAN I HAVE 76 ITEMS IN MY SBC STORAGE, BUT SEARCH FINDS NO RESULT. FIX YOUR GAME. @EAHelp
TheMassterChief (@tHeMaSsTeRcHiEf) reported 9 minutes ago
Hey @Respawn @PlayApex @EAHelp I want an explanation as to why my main account got banned and why when im on my ult account and your guy's shop is broken not allowing me to buy the apex coins. But again back to my main account being banned. You guys banned me live on stream
freespace (@blaise_vickery) reported 10 minutes ago
@EAHelp your Madden 26 servers for ps5 suck!!! Fix it
Matt ➡️🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 | #VoteReformUK ➡️ (@ReformMatt2000) reported 14 minutes ago
@EAHelp FC 26 keeps crashing. Fix the ******* game!😡🤬
Arman Jouzdani (@ArmanJouzd86950) reported 14 minutes ago
@EAHelp @EASPORTS_MUT fix the visa cpu event on pc, it is slowed down and unplayable even with chew clock
Lewis Smith (@LewisWilk096) reported 18 minutes ago
@BbusyBytes I have the same issue, happened since the squad update on Thursday, EA need to look into this @EAHelp
Yusuf Acay (@yusufjr2727) reported 20 minutes ago
Please fix this problem. Every time I want to play, I can't access the game. Stop updating the content; you're reducing the number of users. I've been trying to connect to the game for 5 hours and haven't been able to connect even once. Remove this problem from Türkiye. @EAHelp
Jonny Doe (@JonnyD16654) reported 20 minutes ago
@EAHelp @EAMaddenNFL @MaddenNFLDirect can yall please work on the glitched Trophies for Ps5. The community has made multiple reports and has gotten no response. They’ve been broken since launch. Please help. 🙏🏻
Jonny Doe (@JonnyD16654) reported 24 minutes ago
@EAHelp @EAMaddenNFL @MaddenNFLDirect can yall please work on the glitched Trophies for Ps5. The community has made multiple reports and has gotten no response. They’ve been broken since launch. Please help. 🙏🏻
That ***** (@IonGotIt7777) reported 25 minutes ago
@EAHelp Soooooooo why yall haven’t fixed the failed launch game issue ??
Liam Carson (@LiamCarson93) reported 26 minutes ago
@EAHelp can you look at the dm I’ve sent you please? Got an issue with my account and not getting anywhere
matt olpin (@MattOlpin) reported 27 minutes ago
@EAHelp Hi, I’m reaching out regarding an ongoing issue on EA Sports FC 26 that has not been resolved through troubleshooting. I was previously given Case ID #241739143 and advised to follow up. I am consistently experiencing the following errors every time I attempt to play Clubs: •“The season pass is currently unavailable and you will not be able to earn progression towards your season pass.” •“Unable to connect to the EA servers. Please check your internet connection and try again.” Important details: •Platform: Xbox Series S •NAT Type: Open •Ping: 40–47 ms •Ultimate Team works normally •Issue only affects Clubs and Season Pass Troubleshooting already completed: •Restarted console and network •Cleared MAC address •Reinstalled the game •Tested multiple networks (including hotspot) •Disabled VPN (Verizon Secure Wi-Fi) This issue is consistent on every attempt (not intermittent) and appears to be server-side or account-related rather than a connection issue. Can you please escalate this case or confirm if this is a known issue affecting Clubs/Season Pass? I can provide screenshots or additional details if needed. Thank you for your assistance.
Dave Tarran (@djtarran) reported 29 minutes ago
@EAHelp @EASFCDirect @EASPORTSFC Your game is unplayable!! Its been like this for weeks now, I can take a day or 2 but its been weeks! I'd hoped the update was to fix it! Buying and selling, sbcs, searching players, buying/opening packs all freeze the menu for a minute!
NoGuttaHunta (@ShottyBoltz) reported 30 minutes ago
@EAHelp Servers down for madden 26....again wtf
Miazga (@helmanzzMiazga) reported 38 minutes ago
@EASFCDirect Yeah, issues with connecting. Issues with connecting with real humans at @EAHelp. Accounts are kept being banned for coin distribution even tho no one sells/buys coins. The issue has been going for so long now it's amazing how incopetent your ToS team is. I've been banned for over 3months now on few seperate accounts, and unbanned multiple times only to be banned again the next day EVEN WITHOUT ANY ACTIVITY ON THE ACCOUNTS.
Hasan Ali (@HasanAl45642585) reported 39 minutes ago
@EAHelp I'm a victim of an EA App bug. I cancelled my refund for FC 26, but the app processed it anyway. Support (Case: 241226593) couldn't fix it. I want my game back at the $20.99 price I paid. Please help! #EAHelp"
Peter (@Visual_Fears) reported 40 minutes ago
@EASFCDirect @EAHelp @EASPORTSFC Any chance you’s can let me DM either as I’ve got an issue with FC 26 I need to discuss with someone. I tried using the EA Help website to contact someone but it wasn’t helpful. Thanks
**** discord (@Yurifortheboyz) reported 45 minutes ago
@EAHelp y'all should fix bf2042, the anticheat disables my WiFi card every time I boot the game.
Jason Troia (@PGHsportsfan360) reported 46 minutes ago
@EAHelp @EAHelp my FC keep crashing out. I was playing squad battles. I just won a penalty shootout and the game crashed. I sent an error report. It's BS I got hit with a loss!!
Will O (@Willio81) reported 48 minutes ago
@EAHelp I keep getting an error message when I try to buy packs in the MUT store. It says contact customer service if the problem continues. What is going on?
LMX (@LmxSpace) reported 51 minutes ago
@BattlefieldComm @EAHelp How bout you help EA customer service preform better
Yusuf Acay (@yusufjr2727) reported 52 minutes ago
@EAHelp I can't access the game in Türkiye, please fix it.
Carlos (@Carlos02182000) reported 52 minutes ago
@EAHelp I’m having issues to link my skate account to my gaming laptop when I already have an existing account cause I play on my PS5 but now I’m trying to pay it on my gaming laptop and I can’t link it cause there’s something wrong with my account but I messaged you on private
Wolfgang Prüger (@WolfiPr) reported 55 minutes ago
@EASFCDirect @EAHelp @EASPORTSFC This game would be much better, if you idiots would fix key things like gameplay and matchmaking. Perfect round in gauntlet is impossible for me bc despite having a bad form in "friendlies", I am still getting matched against elite players.