EA Games status: server issues and outage reports

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 18, 6:00 PM EDT	0	0
Apr 18, 6:20 PM EDT	0	0
Apr 18, 6:40 PM EDT	0	0
Apr 18, 7:00 PM EDT	0	0
Apr 18, 7:20 PM EDT	0	0
Apr 18, 7:40 PM EDT	0	0
Apr 18, 8:00 PM EDT	0	0
Apr 18, 8:20 PM EDT	0	0
Apr 18, 8:40 PM EDT	0	0
Apr 18, 9:00 PM EDT	0	0
Apr 18, 9:20 PM EDT	0	0
Apr 18, 9:40 PM EDT	0	0
Apr 18, 10:00 PM EDT	0	0
Apr 18, 10:20 PM EDT	0	0
Apr 18, 10:40 PM EDT	0	0
Apr 18, 11:00 PM EDT	0	0
Apr 18, 11:20 PM EDT	0	0
Apr 18, 11:40 PM EDT	0	0
Apr 19, 12:00 AM EDT	0	0
Apr 19, 12:20 AM EDT	0	0
Apr 19, 12:40 AM EDT	0	0
Apr 19, 1:00 AM EDT	0	0
Apr 19, 1:20 AM EDT	0	0
Apr 19, 1:40 AM EDT	0	0
Apr 19, 2:00 AM EDT	0	0
Apr 19, 2:20 AM EDT	0	0
Apr 19, 2:40 AM EDT	0	0
Apr 19, 3:00 AM EDT	0	0
Apr 19, 3:20 AM EDT	0	0
Apr 19, 3:40 AM EDT	0	0
Apr 19, 4:00 AM EDT	0	0
Apr 19, 4:20 AM EDT	0	0
Apr 19, 4:40 AM EDT	0	0
Apr 19, 5:00 AM EDT	0	0
Apr 19, 5:20 AM EDT	0	0
Apr 19, 5:40 AM EDT	0	0
Apr 19, 6:00 AM EDT	0	0
Apr 19, 6:20 AM EDT	0	0
Apr 19, 6:40 AM EDT	0	0
Apr 19, 7:00 AM EDT	0	0
Apr 19, 7:20 AM EDT	0	0
Apr 19, 7:40 AM EDT	0	0
Apr 19, 8:00 AM EDT	0	0
Apr 19, 8:20 AM EDT	0	0
Apr 19, 8:40 AM EDT	0	0
Apr 19, 9:00 AM EDT	0	0
Apr 19, 9:20 AM EDT	0	0
Apr 19, 9:40 AM EDT	0	0
Apr 19, 10:00 AM EDT	0	0
Apr 19, 10:20 AM EDT	0	0
Apr 19, 10:40 AM EDT	0	0
Apr 19, 11:00 AM EDT	0	0
Apr 19, 11:20 AM EDT	0	0
Apr 19, 11:40 AM EDT	0	0
Apr 19, 12:00 PM EDT	0	0
Apr 19, 12:20 PM EDT	0	0
Apr 19, 12:40 PM EDT	0	0
Apr 19, 1:00 PM EDT	0	0
Apr 19, 1:20 PM EDT	0	0
Apr 19, 1:40 PM EDT	0	0
Apr 19, 2:00 PM EDT	0	0
Apr 19, 2:20 PM EDT	0	0
Apr 19, 2:40 PM EDT	0	0
Apr 19, 3:00 PM EDT	0	0
Apr 19, 3:20 PM EDT	0	0
Apr 19, 3:40 PM EDT	0	0
Apr 19, 4:00 PM EDT	0	0
Apr 19, 4:20 PM EDT	0	0
Apr 19, 4:40 PM EDT	0	0
Apr 19, 5:00 PM EDT	0	0
Apr 19, 5:20 PM EDT	0	0
Apr 19, 5:40 PM EDT	0	0
Apr 19, 6:00 PM EDT	0	0

At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

Online Play (46%)
Sign in (37%)
Game Crash (9%)
Matchmaking (7%)
Glitches (2%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Istres	Glitches	1 day ago
Cagnes-sur-Mer	Online Play	4 days ago
Belfast	Online Play	5 days ago
Ecatepec de Morelos	Sign in	5 days ago
Tarbes	Online Play	5 days ago
Perth	Game Crash	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

Superultrajorge (@superultrajorge) reported 4 minutes ago
@EAHelp the game is broken, I cannot access to the UT, I’m kick out of the UT each time I’m trying to access and if you go to a mobile device it says that the session is on, help please
Yusuf Acay (@yusufjr2727) reported 5 minutes ago
@EAHelp I can't access the game in Türkiye, please fix it.
Khalid Ali (@goat25266) reported 5 minutes ago
Dear EA, If you want more people to play your game, you need to fix your servers. The main issue is that the servers are not being upgraded @EASFCDirect @EASPORTSFC @EAHelp
waingarth (@waingarth) reported 7 minutes ago
hey @Steam_Support @EpicGames @EAHelp ye mfs are currently being hacked, might wanna do something before it goes from hearing about it from my friends to having it be a widespread issue.
matt olpin (@MattOlpin) reported 9 minutes ago
@EAHelp, I need help logging into clubs in EA FC 26. I haven't been able to log in to Pro Clubs for days now. I can switch accounts or use the older Xbox One console version, and it works fine. I can't play with anyone on my main account on the Xbox Series S version. It allows me to play all other game modes. Can someone please help me resolve this issue?
Aidan Ogle (@oglea071) reported 9 minutes ago
@EASPORTS_MUT @EAHelp @EASPORTS tell me why I can’t play a game on your dog **** servers, it is April fix your game… you make millions just of game purchases not to mention in game purchases
İncelikli Hayta (@innceliklihayta) reported 10 minutes ago
@EAHelp I've been trying to get support for my missing FC26 Icon Edition content for a week. Your staff is being rude, insulting, and closing chats on me without solving anything. I paid for a service I cannot access, and no one cares. #EAHelp #FC26 #EpicGames
Lewis Smith (@LewisWilk096) reported 10 minutes ago
@BbusyBytes I have the same issue, happened since the squad update on Thursday, EA need to look into this @EAHelp
𝖲A𝐌𝒪𝐑𝗂𝐀 ✞★ (@iam_samoria) reported 12 minutes ago
Why is not a keeper whenever I use PSG in EA26 season @EAHelp @EASPORTSFC Fix it!!!!
Mr. SRT 🇧🇷 (@ImSomeYoungHoe) reported 13 minutes ago
@EAHelp fix your got damn bug issues, I am not being awarded a win when these sore losers quit . Y’all done cheated me out of 15+ games where I received a win.
Hasan Ali (@HasanAl45642585) reported 14 minutes ago
@EAHelp The EA App's 'Cancel Refund' button failed due to a technical bug, causing me to lose my $20.99 FC 26 deal. Live support (Case ID: 241226593) admits the issue but says they can't do anything. Why should I pay for your app's glitch? I need a fix! @EAHelp @EA #EAHelp #FC26
Akshay Shrivas (@ImAkshayShrivas) reported 15 minutes ago
@EAHelp @NFSCSpeak @NFSNL any update on below issue? Still unable to connect to servers in game.
Shadowed Journalist (@BlackInkDrop) reported 17 minutes ago
@EAHelp It’s wild that a game like @ClashofClans can resolve account issues in minutes, while your support drags on for years with no real solutions. At this point, smaller teams are setting the standard and you’re not even close. Do better!!!
Jonny Doe (@JonnyD16654) reported 19 minutes ago
@EAHelp @EAMaddenNFL @MaddenNFLDirect can yall please work on the glitched Trophies for Ps5. The community has made multiple reports and has gotten no response. They’ve been broken since launch. Please help. 🙏🏻
INDIAN SPECTATOR (@subs_by_chance) reported 19 minutes ago
@EASFCMOBILE @EAHelp yesterday morning Sunday many users got 200 tokens as freebies they have approximately 2x117,2×116 cards.user like me never get 200 to-kens free it's unfair to play you giving some users 200 token as glitch and others nothing.We need 200 token compensation
That ***** (@IonGotIt7777) reported 19 minutes ago
@EAHelp everytime I go to load my game The Sims 4 it’s saying failed to launch game “An error on our end cause the launch to fail, try again a little later.” It’s been saying that for the last hour. What’s going on??
H.F. ® 🇸🇦 (@Hamad_dvb) reported 20 minutes ago
@EAHelp there’s no way players are hardly trying to connect to a live chat with EA Help advisor!! I have been trying to connect with an advisor since the beginning of Israel, US, Iran due to a severe drop in my ping which prevented me from playing and losing a lot of in-game progress. This is truly disappointing! You’re stupid AI EA Help website kept asking me to read articles on troubleshooting without any benefits. I understand corporations now are depending on AI instead of real humans, but there must be an option to reach out to an advisor since. FYI. I am connecting to a high-quality internet service and have replaced my ethernet cable with no benefit. Please contact me asap.
LMX (@LmxSpace) reported 30 minutes ago
@BattlefieldComm @EAHelp How bout you help EA customer service preform better
Al Baule (@AL_BAULE) reported 30 minutes ago
@EAHelp wondering if the fix for battlefield 6 bugs are getting worked on. Every gamers lvls to guns says 0 instead of the actual levels and also every gamers stats are way off. There has been a issue after every update that you all have put out has caused some type of issues.
SuperbowlMvpHurts 🧊🦅🧊 (@JalenPercs1) reported 39 minutes ago
@EAHelp Why can’t I buy the“ultimate legends token pack”? It says “an issue has occurred, please try again later. Contact customer service if the issue continues to occur. Also fix your game. There is a serious glitch in the sugar rush h2h game mode with safeties. Put in some effort
James Thomas (@cinderellaJai) reported 40 minutes ago
@EAHelp Did y’all fix superstar mode
jo (@jofuee) reported 40 minutes ago
@EAHelp I’m locked out of my account because a hacker changed my primary email. The help website is stuck in a login loop and won’t let me open a guest chat I have 2021 purchases receipts to prove ownership. Please help!
William (@William2kTV) reported 44 minutes ago
@MaddenNFLDirect @EAHelp FIX YOUR LAGGY *** MUT SERVERS YOU DOG SH*T COMPANY
NoGuttaHunta (@ShottyBoltz) reported 45 minutes ago
@EAHelp Servers down for madden 26....again wtf
muvfy🐰ft. SD6800 จึ้งๆๆ (@cherxyC) reported 45 minutes ago
@EAHelp Hi! I'm on Mac and my Sims 4 Expansion Packs (Seasons, Parenthood, Laundry Day) aren't showing in game. Already tried repairing and reinstalling but still not working. Please help!
𝒟𝑜𝓃𝓃𝒾𝑒 𝒯𝒽𝓊𝓇𝓂𝒶𝓃, 𝒥𝓇. (@donniethurmanjr) reported 53 minutes ago
@TapXMikey Wins don’t count at all for so many of us. Been broken since the Honors event. I’m still fighting it with @EAHelp
Meutzy (@ImMeutzy) reported 55 minutes ago
@EAHelp @Battlefield please fix the anti cheat it keeps kicking me and my friend for no reason !!!!!!! I’m streaming and I have proof I’m not cheating it’s getting tiresome
The Fridge (@unjustfridge) reported 59 minutes ago
@EAHelp @PlayApex I’m having issues with my game crashing everyday at least once. Doesn’t happen in other games for me. Can you dm me and try to help?
abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported 59 minutes ago
@EASFCDirect @EAHelp I have a problem with Ultimate Team. I can't connect for 2 days now. I tried everything (restart, internet, reinstall), but still not working. Please help me fix this issue.
Jonny Doe (@JonnyD16654) reported 59 minutes ago
@EAHelp @EAMaddenNFL @MaddenNFLDirect can yall please work on the glitched Trophies for Ps5. The community has made multiple reports and has gotten no response. They’ve been broken since launch. Please help. 🙏🏻