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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Online Play (54%)
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Sign in (37%)
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Matchmaking (6%)
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Glitches (2%)
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Game Crash (2%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Online Play | |
 Mérida |
Online Play | |
| City of London |
Sign in | |
| Porth |
Online Play | |
 Brest |
Game Crash | |
 Cuiabá |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Griffin Sweet
(@darkgryffon) reported
@EAHelp Hey, since this is the only place to actually contact someone, I still can't seem to link my xbox account to my EA one. I'm trying to take advantage of the games on my xbox game pass but it keeps giving me errors "connect_error_social_login_failure"
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Liv misses conan🌹
(@livxhope) reported
@EAHelp @EAHelp When will you fix the sims 3 many of us cannot install expansions for the sims 3 since the switch from origin to the EA app. It was working perfectly fine and now I cannot access any of the packs I paid money for
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Dr. Spaceman
(@OutInOrbit) reported
@EAMaddenNFL @EAHelp: Your stupid ******* game is still broken. Finished my second contract in Face of the Franchise. Forced retire at age 28. I hate you.
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ptiso
(@ptiso4) reported
@EAHelp could you please investigate my connection issue ? I am not able to connect from my PS5 to Fifa23 Online mode since decade. My ea id is ptiso78. As well as my ps id.
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Aloy
(@zairy52) reported
@BattlefieldComm @Battlefield @EAHelp The game freeze after the new update battlefield 2042 please fix it
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Lennox Richardson
(@lennyrfc) reported
@EASPORTSFIFA @EAHelp @FIFADirectCom Any chance of someone replying to my DMs/tweets etc - about issues with the game? I’m still waiting after a few weeks… Thanks in advance!
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Benjamin Marshall
(@bvvnjyy) reported
@EAHelp fix da madden servers bru😭
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Quin Stasica
(@QuinStasica) reported
@EAHelp @El_GaloMineiro When are you guys going to check into this? It’s been an on going issue for a while @EAHelp
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DJ
(@Duece4DJ) reported
@EAHelp I been having trouble with madden 23 ever since the Prime time update. I can’t play any online game modes on mut
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cesar domci
(@CesarDomci) reported
@EAHelp since wednesday you can't play the f122 on xbox with the logitech 920 steering wheel, I've seen in forums that many users have this problem, it gets stuck and doesn't let you use the controller in races, I hope they solve it soon...
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Ethan Bee
(@ethan_803) reported
@EASPORTS_MUT Anyone know how to fix getting a server error every time I try and do almost anything in MUT except play H2H? @EAHelp @MaddenNFLDirect
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Mitchel Thompson
(@MitchT188) reported
@EAHelp try to play online franchise and advance to week 2 of FA and the **** keeps reverting back to week 1 of FA. This is pathetic. Fix the game this is unacceptable from a AAA company such as yourself. DO BETTER #FixFranchise
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Nannoッ
(@taquitoouuw) reported
@EAHelp Hello, I need help, it does not let me enter the app, it already has several days like this, I already sent reports and still does not let me in, just like if I try to uninstall it, it tells me that first you have to solve a problem that the app has, I hope you help me.
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jeremy harris
(@jeremyh86345691) reported
@Zirksee @MaddenNFLDirect @EAHelp has there things copy and pasted from the same problems that happened last year
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Mark Jimmy
(@SulemanMikhailu) reported
@SpikdShoeGaming @EAHelp Spey_tech on Instagram can help you fix it bro
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Andres Arguelles
(@Andrs_A10) reported
@EAHelp fix your game. Every time I play a match I have to change my settings cause they keep resetting. The game came out a month ago and you only made the problem worse. If the problem was with fifa points you would fix that immediately... #FIFA23
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Rob D
(@rdeflo77) reported
@EAHelp Is there a known MUT 23 Solo Battles issue still or just me? Time running out and haven’t had access. Please respond
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imjust.ant
(@Anthony19596719) reported
@MaddenNFLDirect @EAHelp please fix the family rewards. I should be level 30 by now. I do my daily everyday and they still don't track. Being stuck at 1/3
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SarcasticSmartAss
(@TechWhisperer77) reported
@EAHelp I just got locked out of the competitive pass on madden 23. I was two cp points from getting Malik ****** and lost my final solo battle and can not play mut champions or seasons or squads or all madden seasons. I have had repeated issues with solo battles all year long.
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Javier Hernandez
(@chessgrand) reported
@djdanivince @EAHelp Having the same problem
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Humayun
(@Humayun47266728) reported
@EAHelp also on Fifa 23 companion app it gives me an option to change personas but when I press it it says login unavailable.I need compensation I need mbappe and navas and all my other players back.
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BBQ Penguin
(@BBQ_Penguin) reported
The entire #FIFA23 community complaining of lag/delay/high ping & worse. Then some random from @EAHelp sends out a link suggesting we plug an ethernet cable in. ******* genius.
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maryann
(@maryann74414977) reported
@juliapearlflame @EAHelp I also got banned for a similar issue support team couldn't help me 😥but thanks to dave_clen on instagram who got my account back reach out to him
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Josh Fellows
(@JoshFellows13) reported
@EAHelp Can I have a real person to address an ongoing issue with #MaddenNFL23? I need some real assistance. It cannot wait! @EAHelp. No BOTS
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Blitz
(@Blitz2238) reported
@EAHelp I completed a Field of Fear vs cpu and it says to claim rewards, but when I do an error pops up and says "Our servers cannot process your request at this time. Please try again later." It has been doing that for a couple days now so I can't claim rewards or play again.
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itsatrap
(@122KKat) reported
@EAHelp I’ve had a broken Comp pass since the last comp pass came out. I put in a case with EA, but no one ever contacted me. I’m missing out on a lot of XP, and I won’t be able to get Malik ****** done. Please help
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ʜɪɢʜʟʏ ᴀᴅᴇᴘᴛ
(@_HighlyAdept_) reported
@EAHelp Please check your DMs? I messaged about issues I'm having on Madden.
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kimberley Taylor
(@kimberley332) reported
@livxhope @EAHelp I had similar issue but thanks to Fron_techs on Instagram he helped me fix it and I never got banned again
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Billie Johnson
(@billiesue0718) reported
@EAHelp is anyone having problems getting the sims m4 to launch? My error is "Game failed to launch check your connection or try again later", this has gone on for me for the last 6 days
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Zachary Kline
(@CLAPCHEEKSINUSA) reported
@EAHelp Solo battles appear to have dissapered for everyone can we fix this please I need 8 cp to finish my Malik ****** it'd be real cool if it didn't randomly dissappear my games last second it'd be cool