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EA Games status: server issues and outage reports

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Full Outage Map

Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

  • 46% Online Play (46%)
  • 37% Sign in (37%)
  • 9% Game Crash (9%)
  • 7% Matchmaking (7%)
  • 2% Glitches (2%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

CityProblem TypeReport Time
Istres Glitches 16 hours ago
Cagnes-sur-Mer Online Play 3 days ago
Belfast Online Play 4 days ago
Ecatepec de Morelos Sign in 4 days ago
Tarbes Online Play 4 days ago
Perth Game Crash 4 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • yusufjr2727
    RONASİ (@yusufjr2727) reported

    I've been trying to access the game since this morning, but you still haven't been able to bring the server up. Please fix this problem in Türkiye. Thank you! @EAHelp #FC26 #Turkey

  • rc4hunnid
    r2hunnid (@rc4hunnid) reported

    @EAHelp I just bought Fc26 on my Laptop and I have a rtx 2050 Intel core I5 but when I play the game on the second half the game stats lagging and going slow mo what should I do?

  • Alec0475
    AlecH (@Alec0475) reported

    @EAHelp i seem to be having issues trying to log into @battlefield 6 on xbox series x. Is there a known issue regarding this? It's been like this since the new update. Thankyou.

  • taliskhanov
    taliskhanov42 (@taliskhanov) reported

    @EAHelp My last resort is asking you for help. I would really appreciate your assistance and hope you can help me with my problem soon.

  • MattOlpin
    matt olpin (@MattOlpin) reported

    @EAHelp, I need help logging into clubs in EA FC 26. I haven't been able to log in to Pro Clubs for days now. I can switch accounts or use the older Xbox One console version, and it works fine. I can't play with anyone on my main account on the Xbox Series S version. It allows me to play all other game modes. Can someone please help me resolve this issue?

  • blaise_vickery
    freespace (@blaise_vickery) reported

    @EAHelp your Madden 26 servers for ps5 suck!!! Fix it

  • SalmBabtyn2220
    sosala (@SalmBabtyn2220) reported

    @EAHelp There is an ongoing matchmaking issue in Clubs league matches for over 17 days on Middle East servers only. We hope this gets fixed as soon as possible.

  • heieter
    Egzon heieter (@heieter) reported

    @EAHelp Servers down ea fc 26 hellllloooo

  • subs_by_chance
    INDIAN SPECTATOR (@subs_by_chance) reported

    @EASFCMOBILE @EAHelp yesterday morning Sunday many users got 200 tokens as freebies they have approximately 2x117,2×116 cards.user like me never get 200 to-kens free it's unfair to play you giving some users 200 token as glitch and others nothing.We need 200 token compensation

  • DirtyGemsMusic
    Rob Hamilton (@DirtyGemsMusic) reported

    @Gator_FPS @EAHelp This happened to me as well—I was banned despite playing legitimately for years. My appeals only got automated replies, but the issue was eventually resolved after I reached out to JOE_UNBAN here on X.

  • Carlos02182000
    Carlos (@Carlos02182000) reported

    @EAHelp I’m having issues to link my skate account to my gaming laptop when I already have an existing account cause I play on my PS5 but now I’m trying to pay it on my gaming laptop and I can’t link it cause there’s something wrong with my account but I messaged you on private

  • DoloPadrino
    Whipper Snapper (@DoloPadrino) reported

    @EAHelp YO THIS IS BS EA!!! Im playing an intense match on squad battle mainly just playing matches to complete my Evo’s and right as i score the winning goal i get an error message and the game force closes on me! Sad part is that the match counts as an L but — (continue pt2)

  • oglea071
    Aidan Ogle (@oglea071) reported

    @EASPORTS_MUT @EAHelp @EASPORTS tell me why I can’t play a game on your dog **** servers, it is April fix your game… you make millions just of game purchases not to mention in game purchases

  • alex61867533024
    alex (@alex61867533024) reported

    @EASFCDirect @EASPORTSFC @EAHelp can you guys please fix the live events. for the last month and a half i've been getting kicked out the second i load in, and its wasting all my attempts leading me to getting ZERO rewards.

  • ImMeutzy
    Meutzy (@ImMeutzy) reported

    @EAHelp @Battlefield please fix the anti cheat it keeps kicking me and my friend for no reason !!!!!!! I’m streaming and I have proof I’m not cheating it’s getting tiresome

  • ShottyBoltz
    NoGuttaHunta (@ShottyBoltz) reported

    @EAHelp Servers down for madden 26....again wtf

  • fwwkenkaiii
    zenkaiftw (@fwwkenkaiii) reported

    @EAHelp Are y’all gonna fix clubs on pc with the cross play being broken and not being able to play? or nah

  • lewissenna1
    Lewis Senna (@lewissenna1) reported

    Hello @XboxSupport can you help me? The game Grid Legends has been unplayable online for 4 weeks now. I have exhausted all help options with @EAHelp to no avail. They're not talking and it doesn't look like they are interested in solving this problem.

  • james_dean1981
    James dean (@james_dean1981) reported

    @EAHelp ultimate team is unplayable menu screens keep freezing and when playing u get kicked on on a disconnect at kick off and least 20% of the time

  • yusufjr2727
    Yusuf Acay (@yusufjr2727) reported

    @EAHelp I can't access the game in Türkiye, please fix it.

  • mginio1969
    MG (@mginio1969) reported

    @EAHelp You having server issues today? Been on BF6 Xbox since launch today I can't get a game, players floating, disconnected errors server errors.BF5 very similar.Other game brands are fine online

  • Erica_RPereira
    Erica 💙💛 (@Erica_RPereira) reported

    @EAHelp Unable to access The Sims 4 for days after the latest patch. This widespread issue represents a failure to provide a functional digital product and raises serious consumer rights concerns, including lack of conformity and denial of access to paid content. Urgent fix required.

  • MattOlpin
    matt olpin (@MattOlpin) reported

    @EAHelp Hi, I’m reaching out regarding an ongoing issue on EA Sports FC 26 that has not been resolved through troubleshooting. I was previously given Case ID #241739143 and advised to follow up. I am consistently experiencing the following errors every time I attempt to play Clubs: •“The season pass is currently unavailable and you will not be able to earn progression towards your season pass.” •“Unable to connect to the EA servers. Please check your internet connection and try again.” Important details: •Platform: Xbox Series S •NAT Type: Open •Ping: 40–47 ms •Ultimate Team works normally •Issue only affects Clubs and Season Pass Troubleshooting already completed: •Restarted console and network •Cleared MAC address •Reinstalled the game •Tested multiple networks (including hotspot) •Disabled VPN (Verizon Secure Wi-Fi) This issue is consistent on every attempt (not intermittent) and appears to be server-side or account-related rather than a connection issue. Can you please escalate this case or confirm if this is a known issue affecting Clubs/Season Pass? I can provide screenshots or additional details if needed. Thank you for your assistance.

  • LHOOI4
    LHOOI (@LHOOI4) reported

    @EAHelp I try to use the new redeem code to redeem the gift,but it's always show that the gift can't be redeem because each 1 can claim 1 only.That really shocked me, l didn't redeem using this code "CHASETHEDREAM" before.l also can't open the Extra Time.EA pls help to fix it.Tq.

  • HasanAl45642585
    Hasan Ali (@HasanAl45642585) reported

    @EAHelp I'm a victim of an EA App bug. I cancelled my refund for FC 26, but the app processed it anyway. Support (Case: 241226593) couldn't fix it. I want my game back at the $20.99 price I paid. Please help! #EAHelp"

  • fondduchateau
    impudent ***** (@fondduchateau) reported

    @EAHelp Hi, I bought The Sims 3 + all the DLCs on Steam but cannot play on Mac and Steam provides no CD keys. Your support page is not working for me. Can you help add the Mac 64-bit version to my EA account? i can provide proof of purchase.

  • JonnyD16654
    Jonny Doe (@JonnyD16654) reported

    @EAHelp @EAMaddenNFL @MaddenNFLDirect can yall please work on the glitched Trophies for Ps5. The community has made multiple reports and has gotten no response. They’ve been broken since launch. Please help. 🙏🏻

  • Frittenbude187
    Frittenbude (@Frittenbude187) reported

    @EAHelp @MaddenNFLDirect please fix your game i cant log in

  • Ross_Milligan
    Ross Milligan (@Ross_Milligan) reported

    @EAHelp Service is completely useless anyway, off you ****

  • ZAzBXa0kuW46190
    ぷーちぇる💙 (@ZAzBXa0kuW46190) reported

    @EAHelp Hurry up and fix the server.