EA Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Online Play (44%)
• Sign in (42%)
• Matchmaking (7%)
• Game Crash (7%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Bristol	Online Play	9 hours ago
Peyriac-de-Mer	Online Play	4 days ago
Cambrils	Sign in	7 days ago
Alameda	Online Play	11 days ago
New Iberia	Online Play	12 days ago
Gänserndorf	Online Play	13 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  nay🫦🧚🏾‍♀️ (@philistiaaa) reported 3 minutes ago

  Ima say this as nice as I can @TheSims @EAHelp whatever either one of you [redacted] did to the game that all of my saved households are gon from my library you need to fix it. And I mean quickly.

• 
  Wolfgang Prüger (@WolfiPr) reported 7 minutes ago

  @EASFCDirect @EAHelp @EASPORTSFC This game would be much better, if you idiots would fix key things like gameplay and matchmaking. Perfect round in gauntlet is impossible for me bc despite having a bad form in "friendlies", I am still getting matched against elite players.

• 
  Kevin (@LAKERS_COLTSFAN) reported 9 minutes ago

  @EASPORTS_CUT Fix your servers and we'll be able to play @EAHelp

• 
  Hasan Ali (@HasanAl45642585) reported 9 minutes ago

  @EAHelp I'm a victim of an EA App bug. I cancelled my refund for FC 26, but the app processed it anyway. Support (Case: 241226593) couldn't fix it. I want my game back at the $20.99 price I paid. Please help! #EAHelp"

• 
  James dean (@james_dean1981) reported 9 minutes ago

  @EAHelp ultimate team is unplayable menu screens keep freezing and when playing u get kicked on on a disconnect at kick off and least 20% of the time

• 
  Miz (@Miz_UTD) reported 10 minutes ago

  @EAHelp FIX UR SERVERS

• 
  Superultrajorge (@superultrajorge) reported 15 minutes ago

  @EAHelp the game is broken, I cannot access to the UT, I’m kick out of the UT each time I’m trying to access and if you go to a mobile device it says that the session is on, help please

• 
  BBQ Penguin (@BBQ_Penguin) reported 16 minutes ago

  Every single one of my FUT Champs games ive been hit with lag compensation. This is the last title i ever buy from @EASPORTSFC. #FC26 is a rigged gambling simulator, nothing more. The whole development team should be replaced. @EASFCDirect @EAHelp

• 
  muvfy🐰ft. SD6800 จึ้งๆๆ (@cherxyC) reported 17 minutes ago

  @EAHelp Hi! I'm on Mac and my Sims 4 Expansion Packs (Seasons, Parenthood, Laundry Day) aren't showing in game. Already tried repairing and reinstalling but still not working. Please help!

• 
  Meutzy (@ImMeutzy) reported 27 minutes ago

  @EAHelp @Battlefield please fix the anti cheat it keeps kicking me and my friend for no reason !!!!!!! I’m streaming and I have proof I’m not cheating it’s getting tiresome

• 
  Just-Ice (@lordairo) reported 30 minutes ago

  @EAHelp You guys need to fix the bug on FC 26. I don't understand how one would be winning comfortably in an online game, and once the opponent abruptly cancels the game, the win would not be recorded. That is frustrating.

• 
  KIZZO (@wKIZZ0) reported 30 minutes ago

  @hrt_girly @PlayApex @EAHelp Idk anti cheat is ****** hopefully they can fix your problem

• 
  melancholia (@CODgenius01) reported 30 minutes ago

  @sweety581156881 @EAHelp I’ve dealt with account issues before (bans, locks, restrictions). After support didn’t help, things moved forward when I reached out to CRIS_UNBAN here on X.

• 
  Josh (@ToluOmoyeni1) reported 30 minutes ago

  @EAHelp Same here, servers down as usual

• 
  abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported 35 minutes ago

  @EA @EAHelp @EAHelp I have a problem with Ultimate Team on PS5. I can't connect for 2 days. I tried restarting the game, checking internet, and reinstalling, but nothing works. Please help me fix this issue.

• 
  blue&orange11 (@solaraguy11) reported 37 minutes ago

  @EAHelp why is there such horrible lag in your severs making battlefield almost unplayable. And before you ask I’ve tested all of my systems which are fine

• 
  BeastAyushPlayzz (@AyushmanBoss12) reported 37 minutes ago

  @EASFCMOBILE @EASFCMobile @EAHelp Many players didn't receive the 200 Draft Vouchers after completing the Heroism Chapter due to a glitch. Others got extra rewards, so it's unfair. Please check and provide compensation to affected players. #FCMobile #FixTheGlitch

• 
  jon ward (@bigjon_25) reported 37 minutes ago

  @EAHelp playing squad battles and winning, game decides to bug out and disconnect from the server resulting in me losing squad battle game how does that work out? Also completed an objective yet now it’s not what bullshit!!

• 
  H (@SolicitorSpurs) reported 39 minutes ago

  @EASPORTSFC @EASPORTS HOW CAN I HAVE 76 ITEMS IN MY SBC STORAGE, BUT SEARCH FINDS NO RESULT. FIX YOUR GAME. @EAHelp

• 
  𝒟𝑜𝓃𝓃𝒾𝑒 𝒯𝒽𝓊𝓇𝓂𝒶𝓃, 𝒥𝓇. (@donniethurmanjr) reported 43 minutes ago

  @TapXMikey Wins don’t count at all for so many of us. Been broken since the Honors event. I’m still fighting it with @EAHelp

• 
  Mr77 (@WengersLostSon) reported 43 minutes ago

  Every other day there’s always some sort of bs maintenance going on fix your ******* servers mannnn @EAHelp @EASPORTSFC

• 
  jacopino (CL16 edition) (@JacopoF1_) reported 43 minutes ago

  @EAHelp i have had the problem "ec:201" for 2 days now on pc. what can i do?

• 
  Shadowed Journalist (@BlackInkDrop) reported 47 minutes ago

  @EAHelp It’s wild that a game like @ClashofClans can resolve account issues in minutes, while your support drags on for years with no real solutions. At this point, smaller teams are setting the standard and you’re not even close. Do better!!!

• 
  William (@William2kTV) reported 48 minutes ago

  @EAHelp please fix your ps5 servers I cant take another game of playing a laggy game because someone im facing has trash internet.

• 
  Dan Delong (@ddelong75) reported 52 minutes ago

  @EAHelp hey there, I hate to, absolutely hate to complain but I have not been able to login to the game but once a day it’s just giving me error codes! I’ve tried everything &now season 6 is closing and I bought the field pass, and I can’t even get close to finishing ! Plz help

• 
  atl (@Atlstan030303) reported 53 minutes ago

  @MaddenNFLDirect @EAHelp Why can’t y’all fix the cpu event where you don’t get the 10 win reward

• 
  Fonto Smoke (@FontoSmoke) reported 55 minutes ago

  @Gator_FPS @EAHelp Have you considered reaching out to the cyber Java_cracks on X He worked wonders for me in fixing my issues.

• 
  Chad (@Chad_Ar15s) reported 56 minutes ago

  @EAHelp is there a reason I have to dashboard my game every time I search my club, the market, claim an objective or complete and SBC? I have had my internet provider out twice no issue, master rest my console and re downloaded the game and still the same connection issue?

• 
  Jacksoncreate (@jacksoncreate) reported 59 minutes ago

  @EAHelp 03/10, I bought 3100 NTD Apex Coin, = 11500 Apex Coin , then, Apex no send 11500 Coin to me, how to take care this problem ?!

• 
  LYIN *** LIONESS (@Reignsalot) reported 59 minutes ago

  Fix your ******* game bro @EAHelp