Is EA Games down?

Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

 Problems detected at EA Games

EA Games problems in the last 24 hours

EA Games Outage Chart

January 22: Problems at EA Games

EA Games is having issues since 12:20 AM EST. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Online Play
Sign in
Game Crash

EA Games Outage Map

The most recent outage reports and issues originated from:
Claira Glitches
Preston Sign in
Milwaukee Online Play
Downpatrick Sign in
Preston Online Play
Ixtapaluca Glitches

EA Games Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:
  • FHVIII_Apex David Smith (@FHVIII_Apex) reported

    @EAHelp @tylouque1 I was getting 'Server Shutting down' error last night on PS4, kept kicking me back to the menu, it also still crashes when I click on the 'About' banner so I can't see progression also I'm not getting the arcade rewards even though I have completed every event challenge so far!

  • Mohiudd94095614 Mohiuddin (@Mohiudd94095614) reported

    @EAHelp Thanks for the response. I hope they fix it soon.

  • RyanFifa41212 R (@RyanFifa41212) reported

    @EAHelp @EASPORTSFIFA I am in shock. Your support team kept telling me they’ll sort my issue and they’ll help fix the problem, 2 hours of their nonsense only to tell me they aren’t able to fix anything and said next time I should only contact when I have ‘an actual issue’ 🖕

  • peterjdoolan redwarrior💯 (@peterjdoolan) reported

    @LordBonSnatch @EASPORTSFIFA @EAFIFADirect @EAHelp Yep. Problem I’ve got is I won’t be able to do the new weekly objectives as you have to finish all the previous weeks to move on

  • SohanPanda2 Sohan Panda (@SohanPanda2) reported

    @676Awesome @EAFIFAMOBILE @EAHelp @IndoFIFAIntern1 @OnelDan @stopde_official @Nakata767 This one the pic didnt get posted due to net error

  • peterjdoolan redwarrior💯 (@peterjdoolan) reported

    Day 2 same problem. @EASPORTSFIFA @EAFIFADirect @EAHelp I’m trying to do the objective pass to win and it’s not registering that I’m doing a 1-2 pass please help.

  • Harley1883BRFC Harley Ashdown (@Harley1883BRFC) reported

    @EAHelp @FanofF13 The issue is you’re all talk no action 🙃

  • Alexdracup201 Alexdracup20 (@Alexdracup201) reported

    @EAHelp i was in the middle if a draft game and it just disconnected me and gave me the loss, i didnt disconnect from my internet cos i could log back into ultimate team straight away

  • mato1606 Mato1606 (@mato1606) reported

    @EAHelp - animation selection in a lot of cases is still broken. - sometimes, even if you try really hard to run to where the ball is, your player doesn't move in that direction. - if you change custom tactics and make a player change before kick off tactics dont change until...

  • KiddJDubb Johnathan (@KiddJDubb) reported

    @EAHelp sooooo I went from $400K+ to $20K and deranged in NFS Heat because of a synch error then when I fixed it, it said my inventory didn’t match so I matched it and lost all my car parts and money HOW DO I FIX THIS ERROR!!!

  • brownsugar1800 Suekey82 (@brownsugar1800) reported

    @EAHelp Having major problems with the gallery and signing in to my account. it’s a shame i am day one fan of the sims.I have purchased every game ever made. I just paid for a stuff pack and can’t even use it, really disappointing!

  • Elouw13 EJL🎮🐝 (@Elouw13) reported

    @EAHelp @FanofF13 Nothing is wrong fix your game or@at least release the patch.

  • NMaddy13 NinjaMaddy13 (@NMaddy13) reported

    @EAHelp Hi Owen! Sorry for late reply. I followed the steps on the forum tutorial and everything is re-downloading. That seems to have fixed the problem. Thank you so much! 💝

  • Miko_iwo Mikotennis (@Miko_iwo) reported

    @EAHelp @FanofF13 Fix ur servers!! Button delays connection issues, lags. Fuking gameplay is shit.

  • Faek88 Faek88 (@Faek88) reported

    @EAHelp Jan 19 - Account hacked. Live chat restores, can't clear hackers phone number off account. Jan 20 - Hacked. Live chat says don't worry about hackers phone number, EA glitch. Jan 21 - Hacked. Call only option. Get transferred to wait on hold for 1 hour 30 mins and dropped

  • Faek88 Faek88 (@Faek88) reported

    @EAHelp Jan 19 - Account hacked. Live chat restores, can't clear hackers phone number off account. Jan 20 - Hacked. Live chat agent says don't worry about hackers phone number, EA glitch. Jan 21 - Hacked. Call only option. Get transferred to wait on hold for 1 hour 30 mins.

  • srdunkum Ricardo Martinez (@srdunkum) reported

    @EAHelp Yes I’ve done all these and same issues.

  • HambrickMige Abram (@HambrickMige) reported

    And you took 80 RP away from me in the process @Respawn @eahelp @PlayApex please fix this I worked hard for those points I don't deserve this for your game crashing

  • introxmyg ♡lin⁷ (@introxmyg) reported

    @TheSims @EAHelp are y’all gonna situate these broken save file issues.

  • Jacqpinks Jacqpinks (@Jacqpinks) reported from Adelaide, State of South Australia

    @EAHelp The thing is I’m in Australia and have always been in Australia and I bought the code in an Australian store 😢 this error needs to be fixed.

  • ToriGamez Tori (@ToriGamez) reported

    @BRaeSunny @EAHelp You must have had a good assistant online to help you. I spoke to 2 advisers and the problem was still unresolved. 🙁

  • kelssolegit kelsie (@kelssolegit) reported

    @EAHelp i’m still having the same issue.

  • ToriGamez Tori (@ToriGamez) reported

    @BRaeSunny @EAHelp Yeah there was nothing wrong with my card either, and it wouldnt except it. I bought things online and no problems. I did have trouble downloading this game today. So i understand. I really hope you get it sorted soon.

  • KatieMaeHoltz Katie (@KatieMaeHoltz) reported

    @EAHelp I'm having issues with Sims 4 after the new update and my game keeps crashing! My PC meets all the requirements to run the game so I don't know what's wrong. Please help!!!!!

  • ToriGamez Tori (@ToriGamez) reported

    @BRaeSunny @EAHelp And i went to ea help and they were no good LOL they told me to clear the c drive and cache folder, didnt work, so they asked me to call my bank, there was nothing wrong with my card. Sometimes they cant fix the problem

  • ToriGamez Tori (@ToriGamez) reported

    @BRaeSunny @EAHelp You no ive had that problem to for like 2 wks now

  • Daddy43061723 KonToRare (@Daddy43061723) reported

    @EAHelp every time I go on madden it says must sign in to Xbox live and EA servers but I am and then signs me out of Xbox live account or EA servers down but I was just playing

  • jkemp85 Mr_Kemp (@jkemp85) reported

    @EAHelp @EAFIFAesports @EAFIFADirect @EASPORTSFIFA your game is full on broke my player gave a foul away ref said play on then sent him off wtf is going on in this broken piece of shit ******* fix it FFS

  • louisecvmiller I think my name is Louise🤔 (@louisecvmiller) reported

    still not working @EAHelp

  • GotGutz01 Juan G.💪🏼 (@GotGutz01) reported

    @EAHelp Yes , every time I leave the plane to land I run smooth but everyone else is lagging running around , it’s been about a week or 2 and hasn’t been fixed

  • thupten89 Teno (@thupten89) reported

    @EAHelp @greyhalotrooper Yeah I'm having the same issue on my PS4.

  • blakeeeyyyyyy Blakey (@blakeeeyyyyyy) reported

    @EAHelp @EASPORTSFIFA @EAFIFADirect Fix the objectives please. I am completing them but they are not registering it

  • rawcass ▪︎ (@rawcass) reported

    jesus christ, @eahelp is the least helpful customer service i've ever had to deal with.

  • nealeban Neale Banfield (@nealeban) reported

    @EAHelp Jeff I have done this several days ago and still have not received a response. It appears that you are only in a hurry to take money and not service those people who have been purchasing EA games for years.

  • OfficialJGorman Jamie Gorman 🇮🇪 (@OfficialJGorman) reported

    @CareerModeInsid @premierleague @EAFIFADirect @EASPORTSFIFA @EAHelp @EASPORTS @TheFIFAInfo They just don’t fix anything. Sick of the game.

  • EaHejp Ea Help (@EaHejp) reported

    @AnotherUkGamer1 @EAHelp Hi mike, I see your issue here. What I can advise you to turn the game console off. Then go to the hairdressers. Hope this helps - Carlton

  • _jaredc95 Jared (@_jaredc95) reported

    @EAHelp The representative I talked to on chat yesterday didn’t help me at all, made me feel like I didn’t know what I was talking about. My account got hack in fifa 17 on Xbox and now I bought 20 and can’t even sign in cause they changed the email

  • denisbenek Benek! (@denisbenek) reported

    @EAHelp ”Score a goal in headers&volleys” doesn’t work, plz fix

  • ghowgate05 georgie (@ghowgate05) reported

    @EAHelp due to the awful servers you have, i was disconnected from 4 draft matches yesterday. the games that didn’t disconnect had the worst lag which caused me to lose the draft. there’s no excuse considering the size of ea sports as a company

  • BigQtheFLAlien Quentin Webb Jr (@BigQtheFLAlien) reported

    @EAHelp I have three server issues in a 10 minute span today, this is a constant thing. Every single day. I reset my router, check my internet connection on my ps4 and i still have the same issues every single day.

  • lydia_petr Lydia (@lydia_petr) reported

    @EAHelp Hello. I send you Reply yesterday. Please guide me on fixing this problem

  • MayesDenver Denver Mayes (@MayesDenver) reported

    @EAHelp @PlayApex @EAHelp i didn’t do all that work for nothing they betting fix that

  • coventry_shaun Shaun Coventry (@coventry_shaun) reported

    @EAHelp I have played 86% of my games away in the last 3 days. I want to play at my ******* stadium but people know a glitch to always be home. Fix the game you dumb canadians!

  • DeeValter Valter - Dee (@DeeValter) reported

    @EAHelp Yes still the same problem.

  • ssjsonic15 Donald Reisinger (@ssjsonic15) reported

    @EA_KRAELO @1Kxmren @EAHelp That should not be happing period and has been an issue since squads was introduced to mut just bad coding on EA part to not fix a game that has been broken for years instead they add on too it and make it worse and fix these nano glitches already everyone runs them....

  • J0ANIEE_ Joaniee (@J0ANIEE_) reported

    @Samthevole @ItsyouUgh @TheSimCommunity I am having it too.. I play on PS4 and the Gallery is not finding everyone and everything on there, not all the tabs work, so i figured to go on look on my phone.. still didn’t work, then i tried my Laptop and again not working! #EAHelp still didn’t reply 🥺

  • srdunkum Ricardo Martinez (@srdunkum) reported

    @EAHelp I’ve never had an issue with apex until this last update. I’m on PS4 I’ve even looked on the website it gave me did all the trouble shooting tips. Seems the only thing that might fix issue is another update pushed out. It’s very upsetting I have to wait for the next update.

  • macmartin96 Mac ⚽️ (@macmartin96) reported

    @EAHelp Console. I reported this problem the other week also

  • Jack__LDN Jack Dominic Lord (@Jack__LDN) reported

    @EAHelp when are you going to fix the apex legends challenges bug... Its the whole challenges thing is just gone.

  • TarseyEthan ethan tarsey (@TarseyEthan) reported

    @EAHelp my squad battles crashes every time I try to choose the kits please fix this

  • EaHejp Ea Help (@EaHejp) reported

    @terminator4456 @EAHelp @EAFIFADirect Try using the lower case to put your login details in. Sounds like your stick on the caps you doughnut - Claud

  • terminator4456 Ok (@terminator4456) reported


  • superstaryas7 yas (@superstaryas7) reported

    @StrawbzGamer @EASPORTSFIFA @EAHelp They'll fix 1 thing and break another 5 things

  • nicky46664twit Nicky (@nicky46664twit) reported

    Fix your servers and gameplay or refund. @EASPORTSFIFA @EAFIFADirect @EAHelp

  • PegasusR7 LR (@PegasusR7) reported

    @EAHelp You're the official support account for EA and you're not even responding to my help request!!! I am a EA Games customer. I hope other gamer's out there see this and see that you don't care about customer service. Hopefully they will spend their money elsewhere!

  • CostaLFC19 Costa P (@CostaLFC19) reported

    @EAHelp @abdasaif ITS YOUR SERVERS. My internet is 100% perfect for all other games except #FIFA20 We're in 2020 and your game feels as if its played using a 56k dial up modem. I've tried fibre, cable, wifi, changing network providers and results are all the same. YOU ARE THE PROBLEM!

  • KieranMilward Kieran (@KieranMilward) reported

    @EAHelp So quick to recognise problems when you might be losing money..

  • srdunkum Ricardo Martinez (@srdunkum) reported

    @EAHelp ever since apex legends grand soirée update I’ve had “code:wheel” error every single match I’ve tried to play. I’m not able to complete any of the challenges which sucks because I’ve played the game since launch date. I’ve uninstalled and re installed and still outcome..

  • zannster Suzanne (@zannster) reported

    @EaHejp @EA @EAHelp If you would fix the small problem, there would be no problem. I've provided all the information as requested, and every new representative who looks at my case just asks for the same information again.

  • teran36 bryan reid (@teran36) reported

    @eahelp so i want to play madden20 and the login for my ea account is for an email I haven't had in 10 years and i do not know the password