EA Games status: server issues and outage reports

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 30, 10:20 AM EDT	0	0
Apr 30, 10:40 AM EDT	0	0
Apr 30, 11:00 AM EDT	0	0
Apr 30, 11:20 AM EDT	0	0
Apr 30, 11:40 AM EDT	0	0
Apr 30, 12:00 PM EDT	0	0
Apr 30, 12:20 PM EDT	0	0
Apr 30, 12:40 PM EDT	0	0
Apr 30, 1:00 PM EDT	0	0
Apr 30, 1:20 PM EDT	0	0
Apr 30, 1:40 PM EDT	0	0
Apr 30, 2:00 PM EDT	0	0
Apr 30, 2:20 PM EDT	0	0
Apr 30, 2:40 PM EDT	0	0
Apr 30, 3:00 PM EDT	0	0
Apr 30, 3:20 PM EDT	0	0
Apr 30, 3:40 PM EDT	0	0
Apr 30, 4:00 PM EDT	0	0
Apr 30, 4:20 PM EDT	0	0
Apr 30, 4:40 PM EDT	0	0
Apr 30, 5:00 PM EDT	0	0
Apr 30, 5:20 PM EDT	0	0
Apr 30, 5:40 PM EDT	0	0
Apr 30, 6:00 PM EDT	0	0
Apr 30, 6:20 PM EDT	0	0
Apr 30, 6:40 PM EDT	0	0
Apr 30, 7:00 PM EDT	0	0
Apr 30, 7:20 PM EDT	0	0
Apr 30, 7:40 PM EDT	0	0
Apr 30, 8:00 PM EDT	0	0
Apr 30, 8:20 PM EDT	0	0
Apr 30, 8:40 PM EDT	0	0
Apr 30, 9:00 PM EDT	0	0
Apr 30, 9:20 PM EDT	0	0
Apr 30, 9:40 PM EDT	0	0
Apr 30, 10:00 PM EDT	0	0
Apr 30, 10:20 PM EDT	0	0
Apr 30, 10:40 PM EDT	0	0
Apr 30, 11:00 PM EDT	0	0
Apr 30, 11:20 PM EDT	0	0
Apr 30, 11:40 PM EDT	0	0
May 1, 12:00 AM EDT	0	0
May 1, 12:20 AM EDT	0	0
May 1, 12:40 AM EDT	0	0
May 1, 1:00 AM EDT	0	0
May 1, 1:20 AM EDT	0	0
May 1, 1:40 AM EDT	0	0
May 1, 2:00 AM EDT	0	0
May 1, 2:20 AM EDT	0	0
May 1, 2:40 AM EDT	0	0
May 1, 3:00 AM EDT	0	0
May 1, 3:20 AM EDT	0	0
May 1, 3:40 AM EDT	0	0
May 1, 4:00 AM EDT	0	0
May 1, 4:20 AM EDT	0	0
May 1, 4:40 AM EDT	0	0
May 1, 5:00 AM EDT	0	0
May 1, 5:20 AM EDT	0	0
May 1, 5:40 AM EDT	0	0
May 1, 6:00 AM EDT	0	0
May 1, 6:20 AM EDT	0	0
May 1, 6:40 AM EDT	0	0
May 1, 7:00 AM EDT	0	0
May 1, 7:20 AM EDT	0	0
May 1, 7:40 AM EDT	0	0
May 1, 8:00 AM EDT	0	0
May 1, 8:20 AM EDT	0	0
May 1, 8:40 AM EDT	0	0
May 1, 9:00 AM EDT	0	0
May 1, 9:20 AM EDT	0	0
May 1, 9:40 AM EDT	0	0
May 1, 10:00 AM EDT	0	0
May 1, 10:20 AM EDT	0	0

At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

Online Play (43%)
Sign in (35%)
Game Crash (10%)
Matchmaking (8%)
Glitches (4%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Gladbeck	Sign in	4 days ago
Santurtzi	Glitches	5 days ago
Ciudad Apodaca	Online Play	5 days ago
Ashington	Matchmaking	6 days ago
Naucalpan de Juárez	Sign in	8 days ago
Munich	Sign in	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

𝒟𝑜𝓃𝓃𝒾𝑒 𝒯𝒽𝓊𝓇𝓂𝒶𝓃, 𝒥𝓇. (@donniethurmanjr) reported 7 minutes ago
@TapXMikey Wins don’t count at all for so many of us. Been broken since the Honors event. I’m still fighting it with @EAHelp
andrew (@350zracecar) reported 7 minutes ago
@EAMaddenNFL @EAHelp @EASPORTS_MUT damn so only PlayStation can get the 89bnd pack glitch there are people with 300 packs
taliskhanov42 (@taliskhanov) reported 8 minutes ago
@EAHelp My last resort is asking you for help. I would really appreciate your assistance and hope you can help me with my problem soon.
Ultra (@UltraC5ttv) reported 8 minutes ago
@EAHelp Can u please fix maddens crashing issue. its unplayable on pc since season 8 launched
Brian McLaughlin (@BrianMcLaughl) reported 8 minutes ago
Hey @EAHelp are you ever going to fix the Battlefield 6 glitch where when a player comes into close contact with another player, PS5 players automatically “knife” without a button being hit? Very annoying. @Battlefield @BF6Updates
Nishant rathi (@nishantrathi82) reported 9 minutes ago
@EASPORTSFC @EASFCDirect @EAHelp Alert don't play this game it's a scam and completely broken. Last playable player I packed was during thanks giving, as I don't pay any money to EA they don't give anything to me. Don't buy fc27, don't fall for fake claims by influencers. Completely bycot
James dean (@james_dean1981) reported 11 minutes ago
@EAHelp ultimate team is unplayable menu screens keep freezing and when playing u get kicked on on a disconnect at kick off and least 20% of the time
bobby🛸🧀 (@OpTicComposure) reported 11 minutes ago
@EAHelp this **** is still down we paid 70 for this piece of scam. its been a week fix the servers @eahelp @MaddenNFLDirect
Ross Milligan (@Ross_Milligan) reported 11 minutes ago
@EAHelp Service is completely useless anyway, off you ****
Josh (@joshsterdee) reported 14 minutes ago
@EAHelp fix your servers
Miazga (@helmanzzMiazga) reported 22 minutes ago
@EASFCDirect Yeah, issues with connecting. Issues with connecting with real humans at @EAHelp. Accounts are kept being banned for coin distribution even tho no one sells/buys coins. The issue has been going for so long now it's amazing how incopetent your ToS team is. I've been banned for over 3months now on few seperate accounts, and unbanned multiple times only to be banned again the next day EVEN WITHOUT ANY ACTIVITY ON THE ACCOUNTS.
Wagner Bustamante (@1bustamanteof) reported 23 minutes ago
I’m reaching out as a last resort. For about two years, I’ve been stuck in an 'Expired Credential Loop' with my @EAHelp account linked to Xbox. I’ve tried every possible fix: password resets, VPNs, and clearing cache.
Window_Licker (@MUT_slut) reported 25 minutes ago
@EASPORTS_MUT @EASPORTS @EAHelp just put out some kinda communication. How hard is it. The lack of acknowledgement on an already broken highly anticipated promotion is just bad business.
Faruk Ahlat (@FarukAhlat3) reported 31 minutes ago
Third denial for Case #243232532 despite providing technical proof of session conflict (Xiaomi/PS5). Why is @EAHelp ignoring login timestamps and IP logs? This is a false positive ban due to your own system's error. I need a real person to review this! #EAFC26 #UnfairBan
Brandon®🤒💧 (@B_LxckedN) reported 32 minutes ago
@EAHelp @MaddenNFLDirect Bought the season pass from the store and didn’t give it then bought it again and it took a total of 3000 points . Plz fix
matt olpin (@MattOlpin) reported 32 minutes ago
@EAHelp, I need help logging into clubs in EA FC 26. I haven't been able to log in to Pro Clubs for days now. I can switch accounts or use the older Xbox One console version, and it works fine. I can't play with anyone on my main account on the Xbox Series S version. It allows me to play all other game modes. Can someone please help me resolve this issue?
Deckie (@Deck1e_) reported 34 minutes ago
@EAHelp while i was on my 4th on ultimate gauntlet (on a streak win btw) i was vsing this guy and i won the game but as soon as the game finshed i got dc and i had to login back in to ultimate team and it pop up a disconnect message but my internet was not booted or dropped out.
Joshua (@Joshualsgr) reported 36 minutes ago
@EAHelp fix your ******* menus EA they are the worst I’ve seen. It’s beeen like this for two weeks. Fix your menus. I get backed out all the time.
Arman Jouzdani (@ArmanJouzd86950) reported 38 minutes ago
@EAHelp @EASPORTS_MUT fix the visa cpu event on pc, it is slowed down and unplayable even with chew clock
Hasan Ali (@HasanAl45642585) reported 43 minutes ago
@EAHelp I'm a victim of an EA App bug. I cancelled my refund for FC 26, but the app processed it anyway. Support (Case: 241226593) couldn't fix it. I want my game back at the $20.99 price I paid. Please help! #EAHelp"
Superultrajorge (@superultrajorge) reported 44 minutes ago
I each game I win the game kick me out @EASPORTSFC @EAHelp , can you fix your game, please, it is getting really annoying…
Liam Carson (@LiamCarson93) reported 49 minutes ago
@EAHelp can you look at the dm I’ve sent you please? Got an issue with my account and not getting anywhere
Everything 2A 🇺🇸 (@everything2A) reported 50 minutes ago
@EAHelp where is the Virginia server? The Oregon server is insufferable lag.
ᶠᵃʳˢᵏᵒ (@Farsko11) reported 50 minutes ago
@EAHelp fix middle east server we cant play proclubs we buy a lot of money on the game this is bullshit 3 weeks we cant play
Matt Crane (@mjcrane33) reported 52 minutes ago
@EASPORTS_MUT @EAHelp @EA Fix your servers ! People, including myself keep getting kicked today, Do your job! I don’t understand how your heads let you all keep your jobs with how bad this has been this year. FPS & racing games don’t have this much of a problem!
Supermanzback (@Supermanzback) reported 55 minutes ago
@EAHelp i'm pretty sure this has happened to other people, but can we not even play a h2h or draft event? I try to play the service boot me and I get a loss how is that fair
Khalid Ali (@goat25266) reported 56 minutes ago
Dear EA, If you want more people to play your game, you need to fix your servers. The main issue is that the servers are not being upgraded @EASFCDirect @EASPORTSFC @EAHelp
RagnaRick (@RickSinkoe) reported 58 minutes ago
@EASPORTS_MUT @EAHelp Please fix your servers.. This is absolutely ridiculous.. It’s impossible to do anything in this game.. I hope you have a helluva fat “Make Right” for all of us dealing with amateur night at EA…
⚜504Stretch⚜ (@stretch504) reported 59 minutes ago
@EASPORTS_MUT @EAHelp Is there a known issue w/ Squads games not loading?
Aidan Ogle (@oglea071) reported 59 minutes ago
@EASPORTS_MUT @EAHelp @EASPORTS tell me why I can’t play a game on your dog **** servers, it is April fix your game… you make millions just of game purchases not to mention in game purchases