EA Games status: server issues and outage reports
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Full Outage Map
Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Problems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
- Online Play (43%)
- Sign in (33%)
- Matchmaking (10%)
- Game Crash (10%)
- Glitches (4%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Santurtzi
|
Glitches | 17 hours ago |
 Ciudad Apodaca
|
Online Play | 1 day ago |
 Ashington
|
Matchmaking | 2 days ago |
|
Naucalpan de Juárez
|
Sign in | 4 days ago |
 Munich
|
Sign in | 6 days ago |
|
Birmingham
|
Online Play | 6 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Arman Jouzdani (@ArmanJouzd86950) reported@EAHelp @EASPORTS_MUT fix the visa cpu event on pc please, it is slowed down and unplayable even with chew clock
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Ziad Zaker (@ziadzaker) reported@EAHelp Need help with Case #242000397 (lost rewards/server error). Two agents (Gaurav and Shanti C) have now disconnected active support chats when I requested manager escalation. Was told managers aren't available despite your website saying escalation is an option.
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😁 (@ItchyFreckle) reported@EAHelp After FINALLY getting to the point where I can request to chat with a CS rep, I am met with a page telling me that "This issue isn't supported by advisors" when I literally just went through the process of getting another EA account deleted this way. Your CS is SH*T EA!
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William (@William2kTV) reported@MaddenNFLDirect @EAHelp FIX YOUR LAGGY *** MUT SERVERS YOU DOG SH*T COMPANY
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Layne Arias (@arias83696) reported@MaddenNFLDirect @EAHelp Fix the regs leaderboard
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سليمان (@srba444) reported@FOUR1080106 @EAHelp "That's great! However, I'm having a problem now—my email isn't working, so I’m not receiving the code. Did you face any issues with that?"
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Superultrajorge (@superultrajorge) reportedI each game I win the game kick me out @EASPORTSFC @EAHelp , can you fix your game, please, it is getting really annoying…
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⚜504Stretch⚜ (@stretch504) reported@EASPORTS_MUT @EAHelp Is there a known issue w/ Squads games not loading?
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RagnaRick (@RickSinkoe) reported@EASPORTS_MUT @EAHelp Please fix your servers.. This is absolutely ridiculous.. It’s impossible to do anything in this game.. I hope you have a helluva fat “Make Right” for all of us dealing with amateur night at EA…
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jo (@jofuee) reported@EAHelp I’m locked out of my account because a hacker changed my primary email. The help website is stuck in a login loop and won’t let me open a guest chat I have 2021 purchases receipts to prove ownership. Please help!
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BigBomb (@BigBombRocks) reported@Zirksee I’m sure if anyone else has this issue they would tweet you I was wondering if anyone else is having an issue with the small eggs from solos I did the cut bnd eggs before I did mut solos and wonder if that could’ve messed it up but never got my eggs from them I’ll start on eahelp
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Shawn (@RiderGopher) reported@EAHelp Hey EA... your servers have had issues all year!.. and it is getting worse and worse. Do you have any pride in your product ? Do you think your the only game in town ? Come Nov 2026 and GTA release, you will find out how many of us are REAL TIRED OF THIS CRAP! FIX IT ALREADY!
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abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported@EASFCDirect @EAHelp I have a problem with Ultimate Team. I can't connect for 2 days now. I tried everything (restart, internet, reinstall), but still not working. Please help me fix this issue.
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Faruk Ahlat (@FarukAhlat3) reportedThird denial for Case #243232532 despite providing technical proof of session conflict (Xiaomi/PS5). Why is @EAHelp ignoring login timestamps and IP logs? This is a false positive ban due to your own system's error. I need a real person to review this! #EAFC26 #UnfairBan
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Emirion (@Emirionkane) reported@EAHelp I need help with Case #243410133. My Guest account has an age error and the support button is missing in-game. Chat agents couldn't fix it. Please help me update my birth date manually so I don't lose my progress. #EAHelp #FCMobile
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Rasir (@Rasirdaking) reported@EASPORTS_MUT Bought the premium pass and ea not giving me rewards plz fix this @EAHelp
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Window_Licker (@MUT_slut) reported@EASPORTS_MUT @EASPORTS @EAHelp just put out some kinda communication. How hard is it. The lack of acknowledgement on an already broken highly anticipated promotion is just bad business.
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Pedro Soares Batista (@PedroSoare38) reported@EAHelp @EASPORTSFC This is unacceptable. My account was hacked, password/2FA changed (Case #243136005). Your own support CONFIRMED the hack/unrecognized IPs this morning. Now your ToS team lies saying "no signs of compromise". I spent €100. Fix this!
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ADEl (@ADElhamdan91) reported@EAHelp "Hello I have been facing a technical issue with my FC 26 account for over 3 days. My console is stuck/freezing on the rewards screen, even though I already claimed them via the web app. I’ve contacted support daily with no resolution. Please help me
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RagnaRick (@RickSinkoe) reported@EAHelp @EASPORTS_MUT @EASPORTS What in the actual hell is going on with your servers.. A total lack of communication, no service and still no way to play the game. It’s really frustrating that I can’t play a game I Bought due to ur company’s incompetence! Fix ur servers!🤬😤😡
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James dean (@james_dean1981) reported@EAHelp ultimate team is unplayable menu screens keep freezing and when playing u get kicked on on a disconnect at kick off and least 20% of the time
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y_oeda_k (@mryudhan) reported@Zihan49122 my extra time token's exchange didn't shown any players in it. i have so much players that i want to exchange. is there anybody have the same issue as me? @EASFCMOBILE @EAHelp
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muvfy🐰ft. SD6800 จึ้งๆๆ (@cherxyC) reported@EAHelp Hi! I'm on Mac and my Sims 4 Expansion Packs (Seasons, Parenthood, Laundry Day) aren't showing in game. Already tried repairing and reinstalling but still not working. Please help!
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Saud1 🇸🇦 (@SaudxON1) reported@EAHelp High ping issue in FC 26. My normal ping is <10ms , but now it’s constantly 100ms+. Only happens in FC 26, all other games are fine. Likely server routing or matchmaking issue (connected to distant server). Please investigate and fix. Platform: PS5 Region: Saudi Arabia
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Nishant rathi (@nishantrathi82) reported@EASPORTSFC @EASFCDirect @EAHelp Alert don't play this game it's a scam and completely broken. Last playable player I packed was during thanks giving, as I don't pay any money to EA they don't give anything to me. Don't buy fc27, don't fall for fake claims by influencers. Completely bycot
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ᕦ(ò_óˇ)ᕤ (@AlanAlanscard) reported@EAHelp FIX YOUR MADDEN SERVERS
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H.F. ® 🇸🇦 (@Hamad_dvb) reported@EAHelp there’s no way players are hardly trying to connect to a live chat with EA Help advisor!! I have been trying to connect with an advisor since the beginning of Israel, US, Iran due to a severe drop in my ping which prevented me from playing and losing a lot of in-game progress. This is truly disappointing! You’re stupid AI EA Help website kept asking me to read articles on troubleshooting without any benefits. I understand corporations now are depending on AI instead of real humans, but there must be an option to reach out to an advisor since. FYI. I am connecting to a high-quality internet service and have replaced my ethernet cable with no benefit. Please contact me asap.
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Jason Troia (@PGHsportsfan360) reported@EAHelp @EAHelp my FC keep crashing out. I was playing squad battles. I just won a penalty shootout and the game crashed. I sent an error report. It's BS I got hit with a loss!!
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MG (@mginio1969) reported@EAHelp You having server issues today? Been on BF6 Xbox since launch today I can't get a game, players floating, disconnected errors server errors.BF5 very similar.Other game brands are fine online
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АКИРА 𖤓 (@aretyy__) reported@EAHelp Hello, im having a error on battlefield 2042 that you can't start a match and it's giving a " matchmaking failed " and it starts happening on the past week and I've seen a great amount of people talking about it on the " EA forum ".