EA Games status: server issues and outage reports

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Jul 28, 3:00 AM EDT	0	0
Jul 28, 3:20 AM EDT	0	0
Jul 28, 3:40 AM EDT	0	0
Jul 28, 4:00 AM EDT	0	0
Jul 28, 4:20 AM EDT	0	0
Jul 28, 4:40 AM EDT	0	0
Jul 28, 5:00 AM EDT	0	0
Jul 28, 5:20 AM EDT	0	0
Jul 28, 5:40 AM EDT	0	0
Jul 28, 6:00 AM EDT	0	0
Jul 28, 6:20 AM EDT	0	0
Jul 28, 6:40 AM EDT	0	0
Jul 28, 7:00 AM EDT	0	0
Jul 28, 7:20 AM EDT	0	0
Jul 28, 7:40 AM EDT	0	0
Jul 28, 8:00 AM EDT	0	0
Jul 28, 8:20 AM EDT	0	0
Jul 28, 8:40 AM EDT	0	0
Jul 28, 9:00 AM EDT	0	0
Jul 28, 9:20 AM EDT	0	0
Jul 28, 9:40 AM EDT	0	0
Jul 28, 10:00 AM EDT	0	0
Jul 28, 10:20 AM EDT	0	0
Jul 28, 10:40 AM EDT	0	0
Jul 28, 11:00 AM EDT	0	0
Jul 28, 11:20 AM EDT	0	0
Jul 28, 11:40 AM EDT	0	0
Jul 28, 12:00 PM EDT	0	0
Jul 28, 12:20 PM EDT	0	0
Jul 28, 12:40 PM EDT	0	0
Jul 28, 1:00 PM EDT	0	0
Jul 28, 1:20 PM EDT	0	0
Jul 28, 1:40 PM EDT	0	0
Jul 28, 2:00 PM EDT	0	0
Jul 28, 2:20 PM EDT	0	0
Jul 28, 2:40 PM EDT	0	0
Jul 28, 3:00 PM EDT	0	0
Jul 28, 3:20 PM EDT	0	0
Jul 28, 3:40 PM EDT	0	0
Jul 28, 4:00 PM EDT	0	0
Jul 28, 4:20 PM EDT	0	0
Jul 28, 4:40 PM EDT	0	0
Jul 28, 5:00 PM EDT	0	0
Jul 28, 5:20 PM EDT	0	0
Jul 28, 5:40 PM EDT	0	0
Jul 28, 6:00 PM EDT	0	0
Jul 28, 6:20 PM EDT	0	0
Jul 28, 6:40 PM EDT	0	0
Jul 28, 7:00 PM EDT	0	0
Jul 28, 7:20 PM EDT	0	0
Jul 28, 7:40 PM EDT	0	0
Jul 28, 8:00 PM EDT	0	0
Jul 28, 8:20 PM EDT	0	0
Jul 28, 8:40 PM EDT	0	0
Jul 28, 9:00 PM EDT	0	0
Jul 28, 9:20 PM EDT	0	0
Jul 28, 9:40 PM EDT	0	0
Jul 28, 10:00 PM EDT	0	0
Jul 28, 10:20 PM EDT	0	0
Jul 28, 10:40 PM EDT	0	0
Jul 28, 11:00 PM EDT	0	0
Jul 28, 11:20 PM EDT	0	0
Jul 28, 11:40 PM EDT	0	0
Jul 29, 12:00 AM EDT	0	0
Jul 29, 12:20 AM EDT	0	0
Jul 29, 12:40 AM EDT	0	0
Jul 29, 1:00 AM EDT	0	0
Jul 29, 1:20 AM EDT	0	0
Jul 29, 1:40 AM EDT	0	0
Jul 29, 2:00 AM EDT	0	0
Jul 29, 2:20 AM EDT	0	0
Jul 29, 2:40 AM EDT	0	0
Jul 29, 3:00 AM EDT	0	0

At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

Online Play (35%)
Sign in (30%)
Matchmaking (15%)
Glitches (15%)
Hacking / Cheating (3%)
Game Crash (2%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
New Delhi	Online Play	3 days ago
Tassin-la-Demi-Lune	Online Play	4 days ago
Lamego	Sign in	4 days ago
Angers	Glitches	5 days ago
Arrondissement de Poitiers	Online Play	5 days ago
La Ferté-Bernard	Matchmaking	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

Horus TV1 (@Horus_TV1) reported 2 minutes ago
@EAHelp @ApexLiveComms @PlayApex I had extreme FPS drops! I think it is related to shader chach related to the Axel Premium skin! I removed it and entered firing range, the FPS suddenly became stable! I put it again, it also remained stable! Is this the problem? I have i9-14900K
B. Reed (@OnlyBreed) reported 2 minutes ago
@EAHelp says it may take time for the pack to arrive but it’s obviously an error in the picture. I just want the points back to purchase another pack. My case number is 244117377
النمله اليمنيه🇾🇪(اسمي نواف) (@MR_ANT1) reported 2 minutes ago
@EAHelp @EASPORTS two times yesterday and now my opponent disconnected and i get a disconnected message and i lose the game and my progress two times my streak of winning is lost cuz of this problem and i can't get in touch with a support agent i need HELP
Pedro Soares Batista (@PedroSoare38) reported 3 minutes ago
@EAHelp @EASPORTSFC This is unacceptable. My account was hacked, password/2FA changed (Case #243136005). Your own support CONFIRMED the hack/unrecognized IPs this morning. Now your ToS team lies saying "no signs of compromise". I spent €100. Fix this!
Ari O (@NFLoholic) reported 3 minutes ago
@MaddenNFLDirect @EAHelp My Madden26 mobile overall went down from like 4150 to 3845. Second time has happened. I lost players and some had attributes decreased. All after the maintenance yall did. Fix my team please. So much work to build it up. Geez @EAHelp me! UID# 58154169. Is it even possible?
Brett Webster (@BDubs__94) reported 4 minutes ago
@EASPORTS_MUT @EAHelp I haven’t gotten my makerights and I logged in everyday the whole time this server issue has been going on
before i slip,, ima slide♟️📜 (@Rocinantemoons) reported 14 minutes ago
@CYN4PT1C @EAHelp @Battlefield 4 months now and still no fix
Wolfgang Prüger (@WolfiPr) reported 15 minutes ago
@EASFCDirect @EAHelp @EASPORTSFC This game would be much better, if you idiots would fix key things like gameplay and matchmaking. Perfect round in gauntlet is impossible for me bc despite having a bad form in "friendlies", I am still getting matched against elite players.
Yusuf Acay (@yusufjr2727) reported 15 minutes ago
I've been trying to access the game since 7 PM, but coincidentally, it keeps saying it's inaccessible. Why is this happening? Please fix it. @EAHelp
Montcastle (@Montcastle94985) reported 17 minutes ago
I was actually having fun in Madden 26 Superstar mode. But now I cant play due to Error (512). Why force us to be online to play Superstar in the first place? @EAHelp
Alex Harvey (@tweetrimmer) reported 18 minutes ago
@EASPORTSFC @EAHelp Unable to access Ultimate Team on console for 48+ hours. Other modes + web app work. Support closed case without fix. Evo expired due to this. Need this escalated.
Liam Carson (@LiamCarson93) reported 19 minutes ago
@EAHelp can you look at the dm I’ve sent you please? Got an issue with my account and not getting anywhere
Kِ (@slo0nby) reported 20 minutes ago
@EAHelp Hi, I’m experiencing high ping (98ms) in FC26 Champions. My internet is 546Mbps and I tested on both home network and 5G hotspot with same result. The issue started recently, ping was 30ms before. Please investigate Middle East servers.”
Kevin Drake (@crazykev091) reported 21 minutes ago
@EASPORTS_MUT @EA @EAHelp I understand draft week pushing a whole lot of content but to drop season 8 and the servers since at minimum Tuesday have not worked properly thats a big issue I’ve maybe have gotten to play 3 games in 5 days
Ron (@Utd_Ron7) reported 21 minutes ago
@EAHelp EA server in India is not working at all it’s been about 9 hours now Can you please fix that as well 9 hours during TOTS and Champs aren’t working makes no sense!!!!
G B (@GBMEIBG) reported 22 minutes ago
@EASFCDirect @EASPORTSFC I would like a refund. You have been contacted several times for technical issues regarding your game and have done nothing. Furthermore, you removed the @EAhelp account that is still referred to in your bio.
𝖲A𝐌𝒪𝐑𝗂𝐀 ✞★ (@iam_samoria) reported 23 minutes ago
Why is not a keeper whenever I use PSG in EA26 season @EAHelp @EASPORTSFC Fix it!!!!
WolfpackCasey (@WolfpackCasey) reported 23 minutes ago
@eahelp Your email code system is a joke. And I have been waiting 20min for chat specialist. Do better! would like to be able to sign in to my account.
Luvv (@Luvv15418426720) reported 32 minutes ago
Hi @EAHelp, I bought Ultimate/Icon Edition of EA Sports FC 26 on Steam. Earlier I refunded the EA version. Now in Ultimate Team I only see “Browse” and “FC Points” — no “My Packs” tab and no rewards. Can you fix my account?
Davidjrivera21@aol.com (@davidjrivera21) reported 34 minutes ago
@EAHelp …. We have a franchise season going and we notice teams are shaded with no user icons and are unavailable for new users select them. What is the issue and how can it be fixed?
Sultan (@suli435265) reported 34 minutes ago
@Manta_Made @EAHelp Heads up, Miles_techz1 can resolve this issue.
busta bust (@bust_busta) reported 39 minutes ago
@EAHelp @EAHelp @EASPORTSFC I am requesting an immediate escalation for Case #[243220939]. I have a server-side data corruption issue: an unclaimed Evolution reward is stuck and unredeemable, causing my account’s Store access to crash entirely.
JJ🤙 (@r0ssss_j) reported 40 minutes ago
@EA @EAHelp Please fix the Nintendo Switch It Takes Two friend pass error. Result Code: 105-80190000 This has obviously been an issue for years with forum posts dating back 2 years to today. People solely buy this game to play online, and cannot play at all. Thanks
Supermanzback (@Supermanzback) reported 42 minutes ago
@EAHelp i'm pretty sure this has happened to other people, but can we not even play a h2h or draft event? I try to play the service boot me and I get a loss how is that fair
Gaurav Kumar (@GauravKuma96201) reported 46 minutes ago
@EAHelp @EASFCDirect Not able to login into ultimate team or companion app for last 6-7 hours getting error message login not available
Yusuf Acay (@yusufjr2727) reported 46 minutes ago
@EAHelp I can't access the game in Türkiye, please fix it.
Matt Crane (@mjcrane33) reported 49 minutes ago
@EASPORTS_MUT @EAHelp @EA Fix your servers ! People, including myself keep getting kicked today, Do your job! I don’t understand how your heads let you all keep your jobs with how bad this has been this year. FPS & racing games don’t have this much of a problem!
Mutaz (@iMutazzz) reported 53 minutes ago
@EAHelp My Battlefield 6 on PS5 freezes every time just before jumping in REDSEC. All other game modes work. I tested another PSN account on the same PS5 and REDSEC works fine there. This issue only affects my account. Please investigate. Thank you.
ehh (@rjnewt1994) reported 56 minutes ago
Way to show the people(your customer base) that you don’t care about them. Servers have been garbage for weeks and you’ve done nothing to fix it. Ignoring each and every one of our concerns. Sitting in silence collecting money for services you can’t provide @EAMaddenNFL @EAHelp
Wagner Bustamante (@1bustamanteof) reported 56 minutes ago
I’ve tried every possible fix: password resets, VPNs, and clearing cache. I’ve opened multiple tickets and even tried local consumer complaint sites, but no luck. @EAHelp