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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

EA Games Outage Chart 11/21/2025 02:45

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Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

  1. Sign in (42%)

    Sign in (42%)

  2. Online Play (34%)

    Online Play (34%)

  3. Matchmaking (9%)

    Matchmaking (9%)

  4. Game Crash (9%)

    Game Crash (9%)

  5. Glitches (4%)

    Glitches (4%)

  6. Hacking / Cheating (1%)

    Hacking / Cheating (1%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesLodi Online Play
SpainCadiz Sign in
United StatesAshburn Sign in
GermanyFrankfurt am Main Sign in
BelgiumLokeren Sign in
United StatesDaphne Matchmaking
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • LucasCa68314710 Lucas Caputo (@LucasCa68314710) reported

    @EAHelp Great hum? But what about the franchise score issue???

  • Kevk_18 KevV3 (@Kevk_18) reported

    @EAHelp guys im having issues opening packs I spent money on csn yall please help

  • youscool_baloe Baloe (@youscool_baloe) reported

    @EAHelp @Teresa93652989 I have the same problem

  • cadstroworld Cad (@cadstroworld) reported

    @EAHelp Have you FIXED the franchise score bug? At least address it or reply to me? It’s so annoying you guys aren’t even addressing an issue EVERYONE is having.

  • nysportsfan113 nysportsfan113 (@nysportsfan113) reported

    @EAHelp are you gonna fix the madden franchise bug

  • natertots83 nater (@natertots83) reported

    @quanymack123 @EAHelp Mine was locked 3 days ago, then it unlocked. Then it locked again yesterday. It’s so bad, and I can’t even do anything with my team now. They need to fix it asap. The live chat told me last night no idea when it’d be fixed.

  • saucyjig Shamrokk (@saucyjig) reported

    @DBChino @EAHelp you can’t login either?

  • alwayswright7_ Wallum (@alwayswright7_) reported

    @EAHelp my fifa 22 beta says can’t start the game or app when I try go into it (PS5) what has happened to it and how can I fix?

  • FfGmoney Garrett Weese (@FfGmoney) reported

    .@EAHelp Have you guys fixed the issue with steam not being able to launch the MVP package?

  • playboyflexua callmetres02 (@playboyflexua) reported

    @EAHelp Hey I’m having some issues..see my game freezes at very main loading screen and sends me back to the PlayStation Home Screen to report an error…this has been happening since I got the game and all I’m trynna do is play it

  • SlickDi6ie 🤙🏼 (@SlickDi6ie) reported

    @EAHelp @MateSmelley Well Riley, my investigation has been open since Monday. No email, nothing. No ban is on my record. Yet I cant play a game I paid for and you people wont tell me why. Last I checked, defrauding customers of access to an online service with no explanation is grounds for a lawsuit.

  • DeadSico Dead Sico (@DeadSico) reported

    @EAHelp It should take less than 24 hours for a fix to this no 10 days for a game I paid $120 for

  • Grahamelot Grahamalot (@Grahamelot) reported

    @EAHelp My Apex account got hacked and I was banned for something I didnt even do. I have spent hundreds of dollars on the game and I dont want it to go to waste, how do I fix it??

  • BachPatu Patrick Cook (@BachPatu) reported from Englewood, Colorado

    @ITZBromley @EAHelp @Respawn They still run on MANY (If not ALL) THE SAME servers though THAT is the problem

  • Cooltwou76 Steven Cooley (@Cooltwou76) reported

    @EAHelp I have a problem when everybody was having problem not being able to get in the auction block well my problem was I couldn’t get in any mode I tried MUT Franchise and Face of Franchise because it kept saying the servers was down on my end

  • fellowhumanbeen Human been (@fellowhumanbeen) reported

    @lewisgibson5 @EAHelp Any way to fix it found yet?

  • daki_gg DakiFifaMobile (@daki_gg) reported

    @EAHelp @easport please resolve the ad issue 

  • Hazza917 🎗 Hazza 🎗#KroenkeOUT (@Hazza917) reported

    @quim_jay @EAHelp How did you fix it? I’ve got it too

  • LucasCa68314710 Lucas Caputo (@LucasCa68314710) reported

    @MaddenNFLDirect @EAHelp Great hum? But what about the franchise score issue???

  • BigBallerCaleb Caleb🪐™️ (@BigBallerCaleb) reported

    @Kevk_18 @EAHelp @Elodiadodeaang1 Me too Kev but they’re never gonna fix it

  • TrillxJp JP 🥶 (@TrillxJp) reported

    @EAHelp can i get some help with my issue EA. I’m not receiving progression to anything i do in MUT i play to games spend 500 coins for daily doesn’t registered i have over 30 wins in H2H no Kam collectible play the yard no rewards for campaign. Can you help.

  • AzureDecaff Azure Coffey (@AzureDecaff) reported

    @EAHelp I am still having issues with Madden 22 on Xbox Series X. If I spend over 3 minutes in the menus of Franchise mode the game Hard crashes. Sometimes even forcing my Xbox to crash and turn itself off.

  • DeadSico Dead Sico (@DeadSico) reported

    @EAHelp It should take less than 24 hours for a fix to this no 10 days for a game I paid $120 for

  • witnessbrandon brandon (@witnessbrandon) reported

    @EAHelp trying to play it takes two online for the first time on ps4, I keep getting “unable to connect to the ea servers, please check your internet connection and try again” My internet is perfectly fine, I just connected my accounts no problem too

  • MateSmelley Matthew Shelley (@MateSmelley) reported

    @EAHelp Thats the problem, I'm not seeing anything. I only know I was suspended because I had support contact me. It's been 4 days and I still have no idea why!

  • mllovelace Michael (@mllovelace) reported

    @EAHelp I know I am not the only person complaining about this, but Madden 22 is unplayable. How do you fix the glitch in franchise mode that turns a won game into a loss? It's ridiculous that you'd release such a glitchy game.

  • salomon_fogel Salomón Fogel (@salomon_fogel) reported

    @EAHelp Hi y have a problem when like the 70-75% of the game was lag when the internet conection was great. And i discard one player and i cant get it again in Companion

  • Kevk_18 KevV3 (@Kevk_18) reported

    @MaddenNFLDirect Can you please help fix the pack error I keep getting @EAHelp

  • 3rdStringSport Third String Sports (@3rdStringSport) reported

    @EAHelp Can you fix online H2H so I can see my rank pls

  • ITZBromley BROMLEY 🇨🇦🇨🇦 (@ITZBromley) reported

    @BachPatu @EAHelp @Respawn Yeah they have sooo many problems with the apex servers to 😫 so I feel ya pain bud I really wish they would make a titianfall 3 but have apexs in the same game for there bR