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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Sign in (44%)
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Online Play (31%)
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Matchmaking (12%)
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Game Crash (6%)
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Glitches (6%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Antonio |
Online Play | |
 Bari |
Matchmaking | |
 Madrid |
Matchmaking | |
| Salem |
Online Play | |
| Grumo Appula |
Glitches | |
| Lebanon |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Beetlebum
(@beetlebum0) reported
@EAHelp are the servers down?I can’t connect
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✨abdalla✨
(@abdallamadan) reported
@EAHelp I didnt use web app still but i use companion sometimes but this issue happens for me on the PS4 VERSION
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BlackBoye
(@BlackkBoye) reported
@EAHelp Everyone is experiencing these server issues? What trouble shooting is available because my whole team had the same error message so I would assume it’s on your end
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Edwin Rosales
(@EdwinRo68337124) reported
@EAHelp One week later still no fix that link didn’t help at all.
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Jacob Clark
(@jclrkO5) reported
@MaddenNFLDirect @EAHelp Don’t care. Fix franchise
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fm_T4YH
(@ShikharGoyal11) reported
@EAHelp I don't wanna be rude or anything, but what about gameplay issues. Crosses and lob through ***** are still op and that's what you need to win matches. Can that be fixed by fixing my device too? I am sure answer is no!
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さぼてん
(@sabobobobo10) reported
Does @EAHelp take control of server down? cannot play #madden20 for 2 hours. plz confirm this matter.
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Jayden
(@Jayden72059039) reported
@EAHelp I keep lagging on pro clubs and it’s nothing to do with my internet because I keep checking it and it’s fine ?
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buddaz1g
(@buddaz1g) reported
@Stephan81653027 @EASPORTSUFC @EAHelp Does anyone even read this accountor is it just a bot posting ****? They wont listen to the playerbase. This game is beyond broken
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Geoffrey
(@geoffreyvdveer) reported
@EAHelp Old gen lets me start up my game with mouse and keyboard plugged in. When I start up next gen version it gives me the "storage device not available" error message
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Nico B
(@Nekoz99) reported
@EAHelp are the battlefield V servers down or something I can not connect to the server
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NadzFPS
(@nadzFPS) reported
@EAHelp Can a dev discuss this issue with me here?
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Richy
(@RichaBoi) reported
@EAHelp is the My Cases page having an error?
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JP
(@akudama_jp) reported
@EAHelp You all at @ea @EAHelp do not listen anyways. If I say I have a problem with the #sbmm, you guys won't do a damn thing. Alienating the players who get good at your games and rewarding the bad. You make zero sense.
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Danish Niz
(@DanishNiz) reported
@EASPORTS @EAHelp its happening again.. penalties for even breathing.. please fix this
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Alvaro Iturralde
(@RealAlIturralde) reported
@EAHelp Hey Joey! Thank you so much for replying! I do still have this issue. After every match the game disconnects me and this message pops up, sometimes the issue stops for around 3 matches but then it comes right back
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Bootstrap Turner 💙
(@B_J_Turner) reported
@EAHelp Why is it so difficult to get help on your website? I wait double the chat estimate time and nothing happens, i ask for a call but dont get a pin generated and i'm not spending 10+ minutes on hold on a preium rate phone number. I just want to fix my account.
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Kevin Thomas
(@Kevin34530) reported
@EAHelp hi, about the incident where you unlink origin account from Epic . Did you resolve the issue ? I mean, the advisors I talk about says to me that there are unable to finish the process. After the account IS unlink we can link it again.
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Shawn Graf
(@Cubbie98) reported
@EAHelp are the madden servers down? been trying to connect and keep getting an error
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Nico Nardiello
(@GrabTheTwig) reported
@EAHelp Also having trouble buying coins on apex, can you help
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JudeOrlando
(@JudeOrlando1) reported
@EAHelp My Apex game has been broken for months now, I’m eternally stuck in a one player queue, other support has failed. Help a brother out.
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Geoffrey
(@geoffreyvdveer) reported
@EAHelp I have mouse and keyboard plugged in standard, and I use my controller for the game. The old gen version starts up without issues but next gen game gives me the error message
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Taylor Shortland
(@ShortlandTaylor) reported
@EAHelp I just completed the 52 star solos for the stacked player in MUT and received a 50 coin quick sell along with an 86 rated fantasy pack , after reading Reddit I was told to contact you guys on Twitter , please may I have some support with this issue
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Reece Pratt
(@ReecePratt34) reported
@EAHelp I started a case it said up to 14 days. I’ve waited and still no reply. There is no other method to contact you. Just do your job and fix my game.
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Kalina
(@kleksineczka) reported
@EAHelp Hi, so I have a problem with The Sims 3. I have macOS Catalina and I can’t find 64-bit version of the game. It only shows me a message that my system doesn’t support 32-bit apps.
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Christopher Pace
(@WBA_ChrisPace) reported
@EAHelp I need help with changing the email for my login please
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Wayne Bond
(@manred007) reported
@EASPORTS @EASPORTSFIFA @EAHelp very unhappy with your service !!! Don’t listen to anything I’ve said, the most unhelpful company ever !! Stuck with a hacked account I can’t do anything with !!!!
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Ton Kır (NSFW)
(@tunabutnotafish) reported
@EAHelp I was trying to play FUT Online Draft but while match was loading I alt-tab'ed so I lost to connection without playing. The things is now I can not play online draft again because it stucked at squad screen. Fix this or give my coins back 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡
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AC SCOZIA
(@acscozia) reported
@EAHelp Can you please read case reference #71620843. The level of service I have received is abysmal and still no response !!!!!
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Teratops
(@Teratops1) reported
@EAHelp @Icey_Vibes I'm not the original commenter, but it seems this is happening to NA servers and not EU ones, my friends and I don't experience this very often. But another problem with the EU servers are when I leave a game, it takes me back to the title screen. I hope you can fix the servers.