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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Sign in (44%)
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Online Play (31%)
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Matchmaking (12%)
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Game Crash (6%)
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Glitches (6%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Antonio |
Online Play | |
 Bari |
Matchmaking | |
 Madrid |
Matchmaking | |
| Salem |
Online Play | |
| Grumo Appula |
Glitches | |
| Lebanon |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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dellium
(@DelliumM8) reported
@EAHelp Hi, today I got a message saying that I got an 83+ attackers packs but I had nothing in the store. I see many people are having this issue too.
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frank blessing
(@frankbl43765041) reported
@iluvmygf43 @EAHelp ’ve had similar issues like this Took months of contacting support to no avail then I was recommended to @knightgohard who helped me recover my account You can contact him if support daily to lend a helping hand
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kyze
(@kyze0st) reported
@EAHelp hello!! im having some problems with the progression on battlefield 5 , i just reached lvl 20 on support and already 20 on recon and still didnt get the mastery assigments .
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smith
(@smith44359326) reported
@EAFIFAMOBILE @EAHelp @EAFIFAMOBILE will i get my national points back or no? Are you guys going to fix it?
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Damian Hernandez
(@Damianhdz24) reported
@EAHelp there’s an issue that’s been happening on MUT for a long time. After halftime kicker abilities disappear, meaning if you have clutch kicker it won’t even work.
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Carter Holland
(@deluxejeff) reported
@EAHelp @getiedog I’m also having the problem where it says I got the free 83x 3 pack but it’s not showing in store
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amosreginald
(@amosjr08) reported
@EAHelp please fix the anthem server
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lovely
(@lovely5466) reported
@GfkWorld @EAHelp Sorry about that, the support team really sucks they keep doing such and won’t even respond to appeals, I also had this issue some days ago but thanks to LOYD_CRACKZ ON INSTAGRAM he fixed my account
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يوسف Yousef ユセフ
(@pqYOUSEFpq) reported
@EAHelp Greetings. I just played against a player in Fifa 23 ultimate team (division rivals). I was 4-1 up then my opponent quit the game by a disconnect, but I did not get the win for some reason. I have all the evidence needed along with the footage of him quitting…
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CLS
(@cls2023) reported
@EAHelp I cannot enter Ultimate Team mode in the game. The screen has just got freezed with the music playing. Please resolve the issue. Thanks.
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TJ
(@TJ47772409) reported
@EASPORTSNHL @EAHelp Servers are broken on clubs can’t even get in a game…
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FR
(@Hori_harold) reported
@EAHelp are servers down? Been unable to connect for the past hour
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Georgia Naera
(@NaeraGeorgia) reported
@EAHelp We've been waiting for the Sims 3 Expansion Packs download error to be fixed since October last year. Every time its "we're working on it, check out twitter". Clearly nothing is happening. Give us a fix or give us a refund. Have been in contact too many times to count.
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Jacob Rodgers
(@JacobRo89585080) reported
@EAHelp i ranked to elite 1 in fifa 23 squad battles and continued to play more for coins. Now I’ve been demoted to elite 2 and each match earns zero XP so I’m stuck at elite 2. Just a glitch?
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Mr_Kemp
(@jkemp85) reported
@EAFIFAesports @EAHelp @EASPORTSFIFA Why is it on fifa 23 when you play cross network you get pure b/s lag switching *****, so you switch back to just ps5 and you play ppl in caves on dial up sort you're ******* servers out you cretins
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Qualys Recovery Center
(@QualysRecovery) reported
@GfkWorld @EAHelp So sorry you have to wait this long without any positive feedback, let help you solve these issue with our professional cyber team, DM with more info for assistance
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Robert
(@Robertojuan77) reported
@JakeHumphreys60 @EAHelp I have the same problem!
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javier indriago
(@Javiier_I) reported
@charliemcoy85 @EAHelp Already, is the anti-cheat that says it had a problem updating
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kole
(@nicovertt) reported
@EAHelp madden servers down ?
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ryan
(@ryancrooks1) reported
@menabby444 @EAHelp same problem here. this is unacceptable for a company this size.
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Gunnerson
(@Gombre531) reported
@EAHelp This issue still isn’t fixed and it’s been over a week, this is unacceptable as I have spent hundreds of dollars on this game and to be locked out more than a week is ridiculous
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Goose Lord
(@Riotgamingxx) reported
@RIPSeanTayIor21 @EAHelp What is it doing exactly bc I had issue last year
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Resilience
(@hiResilience) reported
@EAHelp I’ve packet loss in apex every single game. I’ve done ALL possible troubleshooting from my end you can name. The packet loss says it’s server side, not client. PLEASE, is it a common issue right now? I BEG you.
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frank blessing
(@frankbl43765041) reported
@ryancrooks1 @EAHelp ’ve had similar issues like this Took months of contacting support to no avail then I was recommended to @knightgohard who helped me recover my account You can contact him if support daily to lend a helping hand
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Christopher Severs
(@cpsevers75) reported
@EAHelp Hi For a week I’ve been trying to sell/auction 2 players on madden 23 Xbox (95 Ronnie Lott and 95 Demarcus Ware). I previously used the cards to upgrade their legends power up cards. Whenever I try opening either card I get an error message. Any advice on fixing this?
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Kevin Lopez
(@KevinLo29582280) reported
@EAHelp @getiedog I’m also having this problem
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Gfk 🌹
(@GfkWorld) reported
@EAHelp hello i have a problem with my account since 16 january, the problem is that i am banned permanently without any reason, i’ve been waiting for a simple reason and nobody can give me a reason for my ban. I want to play fifa and we are on the best time of the year*
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DigestedSpy2421
(@DSpy2421) reported
@EAHelp Hello, I have been trying to contact you with an issue I have with a payment for the Sims 4. I sent a DM when you have the chance.
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HOTSHOT
(@H0TSH0TFPS) reported
@EAHelp I was just saying that EU Ranked matchmaking is broken, not smurf accounts.
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TJ
(@TJ47772409) reported
@XboxSupport @EAHelp @EASPORTSNHL Can anyone acknowledge that there is a problem with the eashl servers on series X/S? Been like this for like 4+ hours and no response nothing