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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Sign in (49%)
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Online Play (30%)
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Matchmaking (13%)
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Glitches (4%)
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Game Crash (3%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Collierville |
Online Play | |
| Collierville |
Online Play | |
 Stockholm |
Sign in | |
 Ludhiāna |
Sign in | |
| Gudivāda |
Sign in | |
| San Antonio |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Jorg3evil
(@michealjorge85) reported
@D50264502 @EAHelp Had Similar issues too, after series of appeal, sending mails no response i was referred to eden_hackz on IG who fixed mine
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israel conley C1 ICE Music Group
(@conley_c1) reported
Anyone else having issues with squads lobby? @EASPORTS_MUT @EAHelp
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Ur dad
(@Urdad45143810) reported
@EAHelp I can’t login to Mut I get an error whenever I try to
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taylor
(@vataylorp) reported
@EAHelp Hi! So about a year ago, my Sims 3 was corrupted. The man that helped me fix this said it was probably because either A) the game code I had was so old, or B) a problem that merging my accounts had created. This problem has started occurring again. Please help :(
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Danny Boyd
(@cincykid916) reported
@EAHelp I've had many issues. I didn't receive XP for almost two weeks. The Monster players didn't give me the power up card after completing stats. And get my daily coin pack for a long time. I still am not getting it. I get it randomly. And when I open my presents. I was screwed
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Jibby Beast
(@JibbyBeast) reported
@EAHelp Hi i have no issue with the winter wildcard my claim was for the worldcup token i earnt and was not given...
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WoozyPelican.nft🦁👑
(@WoozyPelican) reported
@Zashquatch @EAHelp Any fix?
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Der Ehrenmann 06
(@AoVfbdemon102) reported
hey i have a problem with my game star wars the jedi fallen order i have 77 % in the game and want to load in but i cant it loads in the meditation circel and then i got with screen goes black and loads me back in start menz how can i fix it @EAHelp
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Alec Frey
(@AlecFrey8) reported
@EAHelp Hello I got this game as a gift for Christmas and all I wanted to do was play ultimate team but it always says “Our servers cannot process your request at this time please try again later.” Is there any way you can fix this
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Ranting God
(@rantinggod12) reported
@EAHelp Please fix your fifa game, I get lags playing online matches on PC in India. Its not my internet its your game. I know this is last fifa and you guys are busy making money, but still any help would be appreciated. @bateson87 if you can do something bruh.
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JM.
(@junxgmo) reported
@pauldomino09 @EAHelp Send a message to Kelvin_limit on Instagram he can help you fix that problem on your ea account, I was also having that same issue last Saturday.
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Liam Toomey
(@liamtoomey5) reported
@Colten_d2_ @Frednvo @EAHelp And I won’t be home till after new years so if not by then then ima have a problem with EA
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Jared Meader
(@JaredMeader1) reported
@EAHelp I need you guys to keep franchise running smoothly only reason I buy your game is for franchise.I run a leage with 32 different users and couldn't start until 2 months after u released the game because franchise mode was broken.last week ur servers were down for 3 days now 4 days
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Braeden Jacob
(@bmxbraeden13) reported
@EAHelp Having ALOT of trouble connecting to a squads lobby. Keep getting “ our servers cannot process your request”. What can they process? That pack money? Some improvements would be appreciated!!! TIA
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M
(@MPelon12) reported
@EASPORTSFIFA @EAHelp ever since the update I can not play a single match without the consistency of lag. I load up 4 bars I have no connection bar loss over my screen like a 3 bar and yet every single pass and movement is delayed beyond 1 second. Like you can literally count
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C-Flo
(@FloKnows__) reported
Fix this worthless *** game we can’t even play MUT Squads either ??? @EAHelp @MaddenNFLDirect
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Matthew Hernandez
(@MHTHEKING29) reported
@EAHelp @user1202120 @EAHelp my face of the franchise is giving me a error but it’s only for my conerback no other character and it’s saying our servers cannot process your request at this time please try again I don’t understand y can y’all please fix this
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Jorg3evil
(@michealjorge85) reported
@gowdamviswanath @EAHelp Had Similar issues too, after series of appeal, sending mails no response i was referred to eden_hackz on IG who fixed mine
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Certified Pro
(@tmoneyunplugged) reported
@EAHelp Bro it’s been since Christmas Day. This is unacceptable. Some people received this game as a gift, this is extremely bad customer service. Stand behind your product.
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Christopher Wylie
(@cdubvader) reported
@EAHelp FIX MY GOD DAMN ONLINE FRANCHISE YOU ******* *****!!! 😠🤬😠
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william arief
(@williamarief1) reported
@EAHelp i kept on getting the error "there were no opponents found for 24 hrs." Please help me
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Matt
(@YodaJump) reported
@EAHelp can you guys fix your servers. Can’t even play mut squads with my friends. Are you even aware of the laggy servers???
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sandra turk
(@sandee0817) reported
@HilaryHalePLL @EAHelp Sorry about that But I’m not sure EA would be able to help However I’d recommend contacting #kodatechk on Instagram He helped me fix a Similar issue recently I hope this helps
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Johann v M
(@dominabor) reported
@EAHelp Hello! Having trouble getting into bf2042. Stuck on the connecting to online services screen and eventually I get the "unable to load persistence data". this is on PC.
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Jorg3evil
(@michealjorge85) reported
@1706Dre @EAHelp Had Similar issues too, after series of appeal, sending mails no response i was referred to eden_hackz on IG who fixed mine
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Hilary Hale
(@HilaryHalePLL) reported
@EAHelp Hi, my Sims 3 has completely stopped working on PC. Windows 10, gaming laptop, worked fine a few months ago. Tried to play again this week and Serious Error Loading (world) crashes game at start. I've uninstalled and reinstalled, tried everything. Please could you help?
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diego
(@10_dieguito_10) reported
@EAHelp Hello! I completed the Winter Wildcard Toni Kroos SBC on FIFA 23 through the companion app but the card is not showing up anywhere. I’ve checked my club, the unassigned pile, and the quick sell recovery page on the app, but the card is nowhere to be found. Is there a fix?
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Jorg3evil
(@michealjorge85) reported
@HilaryHalePLL @EAHelp Had Similar issues too, after series of appeal, sending mails no response i was referred to eden_hackz on IG who fixed mine
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Nate Burns
(@NateBur32320221) reported
@EAHelp Hello will this fix my issue with me generating mu best lineup cause others like me are still locked out
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Emory Orton
(@EmoryOrton) reported
@EAHelp Hey, Every time I go into MUT it says cannot process your request at this time does anybody know how to fix this?