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EA Games status: server issues and outage reports

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Full Outage Map

Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

  • 34% Sign in (34%)
  • 31% Online Play (31%)
  • 16% Glitches (16%)
  • 12% Matchmaking (12%)
  • 3% Hacking / Cheating (3%)
  • 3% Game Crash (3%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

CityProblem TypeReport Time
Cergy Matchmaking 7 hours ago
Nevers Matchmaking 9 hours ago
Citry Matchmaking 17 hours ago
Guadalajara Glitches 7 days ago
Bondy Matchmaking 11 days ago
Brisbane Online Play 15 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • helmanzzMiazga
    Miazga (@helmanzzMiazga) reported

    @EASFCDirect Yeah, issues with connecting. Issues with connecting with real humans at @EAHelp. Accounts are kept being banned for coin distribution even tho no one sells/buys coins. The issue has been going for so long now it's amazing how incopetent your ToS team is. I've been banned for over 3months now on few seperate accounts, and unbanned multiple times only to be banned again the next day EVEN WITHOUT ANY ACTIVITY ON THE ACCOUNTS.

  • wKIZZ0
    KIZZO (@wKIZZ0) reported

    @hrt_girly @PlayApex @EAHelp Idk anti cheat is ****** hopefully they can fix your problem

  • edanrabaci
    Eda Abacı 🌸 (@edanrabaci) reported

    @mc021990 @EAHelp Same trouble Myles_Nerd1 on X handled it fast.

  • AlanAlanscard
    ᕦ(ò_óˇ)ᕤ (@AlanAlanscard) reported

    @EAHelp FIX THE MADDEN SERVERS

  • Horus_TV1
    Horus TV1 (@Horus_TV1) reported

    @EAHelp @ApexLiveComms @PlayApex I had extreme FPS drops! I think it is related to shader chach related to the Axel Premium skin! I removed it and entered firing range, the FPS suddenly became stable! I put it again, it also remained stable! Is this the problem? I have i9-14900K

  • Babsy_T
    cslmae (@Babsy_T) reported

    @EAHelp Hi I brought some lp on the Sims Freeplay and it says there's been error in my wifi connection but the my money's already been deducted in my wallet. But the ko and social life is still zero. What do you think is the problem? My money is already gone, but what I bought is nothere

  • AlanAlanscard
    ᕦ(ò_óˇ)ᕤ (@AlanAlanscard) reported

    @EAHelp FIX THE MADDEN SERVERS

  • JeffPoe_tra
    Jeff (@JeffPoe_tra) reported

    @AskEASupport playing Battlefield 6 on PC via Steam. I have 900mbps Wi-Fi 6, but my in-game ping is suddenly stuck between 110ms–160ms. I already flushed my DNS and reset my hardware. Matchmaking is routing me to the wrong regional servers. Any known server issues right now?

  • TheoPotter45131
    Theo Potter (@TheoPotter45131) reported

    @EAHelp @EASPORTS @DoonansNDragons I hit Rank 1 (15 wins) but a server crash at the final whistle blocked my rewards. I've finished all my games so I'm stuck. Case #245744688 has the photo proof of the 15/15 screen attached. Could you please flag this for a manual sync so the rewards trigger thank

  • Utd_Ron7
    Ron (@Utd_Ron7) reported

    @EAHelp EA server in India is not working at all it’s been about 9 hours now Can you please fix that as well 9 hours during TOTS and Champs aren’t working makes no sense!!!!

  • Deck1e_
    Deckie (@Deck1e_) reported

    @EAHelp while i was on my 4th on ultimate gauntlet (on a streak win btw) i was vsing this guy and i won the game but as soon as the game finshed i got dc and i had to login back in to ultimate team and it pop up a disconnect message but my internet was not booted or dropped out.

  • Ross_Milligan
    Ross Milligan (@Ross_Milligan) reported

    @EAHelp Service is completely useless anyway, off you ****

  • AyushmanBoss12
    BeastAyushPlayzz (@AyushmanBoss12) reported

    @EASFCMOBILE @EASFCMobile @EAHelp Many players didn't receive the 200 Draft Vouchers after completing the Heroism Chapter due to a glitch. Others got extra rewards, so it's unfair. Please check and provide compensation to affected players. #FCMobile #FixTheGlitch

  • Mu7ammadAlaa
    Muhammad Alaa (@Mu7ammadAlaa) reported

    @EAHelp @EASPORTS @Steam Hi Everyone, I am reporting two critical issues while playing FC26 that I need immediate support with: 1. I am facing a sudden increase in the latency and a drop in the FPS to be lower than 10 while playing the game without any clear reason.

  • WolfiPr
    Wolfgang Prüger (@WolfiPr) reported

    @EASFCDirect @EAHelp @EASPORTSFC If you clowns would play your own game, fc 26 wouldn't be so ***. The AI defenders and keepers in SB on semi pro are so OP, it's stupid. Objectives like scoring from outside are impossible. Also for days I have insane speed up lag in online modes.

  • yldrmfevzican
    fevzi can yıldırım (@yldrmfevzican) reported

    I've been experiencing connection issues in EA FC 26's Ultimate Team game mode for about two days now, and all the solutions I've tried have failed. I need help. @EAHelp

  • JonnyD16654
    Jonny Doe (@JonnyD16654) reported

    @EAHelp @EAMaddenNFL @MaddenNFLDirect can yall please work on the glitched Trophies for Ps5. The community has made multiple reports and has gotten no response. They’ve been broken since launch. Please help. 🙏🏻

  • iam_samoria
    𝖲A𝐌𝒪𝐑𝗂𝐀 ✞★ (@iam_samoria) reported

    Why is not a keeper whenever I use PSG in EA26 season @EAHelp @EASPORTSFC Fix it!!!!

  • Fuduli10
    Fuduli (@Fuduli10) reported

    @EAHelp My account is blocked for over a week due to a stuck Evolution item in unassigned. I cannot access packs or use purchased FC Points. Support confirmed but no fix yet. This needs urgent manual intervention.

  • OnlyBreed
    B. Reed (@OnlyBreed) reported

    @EAHelp says it may take time for the pack to arrive but it’s obviously an error in the picture. I just want the points back to purchase another pack. My case number is 244117377

  • JoyLuckClubbing
    🌻🐛 (@JoyLuckClubbing) reported

    @EAHelp @TheSims so you have this special event where we have to login multiple times this week yet I can’t even open the app to claim them? 🙄

  • UltraC5ttv
    Ultra (@UltraC5ttv) reported

    @EAHelp Can u please fix maddens crashing issue. its unplayable on pc since season 8 launched

  • WolfiPr
    Wolfgang Prüger (@WolfiPr) reported

    @EAHelp @EASPORTSFC @EASFCDirect Instead of releasing a new promo team every week, fix your game, you ******* lazy idiots. I'm in ***. 5 on my PC account and almost every opponent is between rank 3 and rank 1. The rivals matchmaking is so ******* broken, it's not funny anymore.

  • rjnewt1994
    ehh (@rjnewt1994) reported

    Way to show the people(your customer base) that you don’t care about them. Servers have been garbage for weeks and you’ve done nothing to fix it. Ignoring each and every one of our concerns. Sitting in silence collecting money for services you can’t provide @EAMaddenNFL @EAHelp

  • stretch504
    ⚜504Stretch⚜ (@stretch504) reported

    @EASPORTS_MUT @EAHelp Is there a known issue w/ Squads games not loading?

  • 1bustamanteof
    Wagner Bustamante (@1bustamanteof) reported

    I’ve tried every possible fix: password resets, VPNs, and clearing cache. I’ve opened multiple tickets and even tried local consumer complaint sites, but no luck. @EAHelp

  • IRANGUARDCORPSE
    IRGC NEWS ™ (@IRANGUARDCORPSE) reported

    @ImChambel @JamesNFFC1984 @EAHelp I logged in but problem is finding a game ffs

  • Tulky178512
    Tulky (@Tulky178512) reported

    @SilkOCE @EA_DICE and @EAHelp need to issue fking refunds for people who want it theving lying pricks is what they are !!

  • SonicSoupRob
    Rob Jones (@SonicSoupRob) reported

    @EAHelp Please fix your disconnection glitch. It happens in all first play attempts. The issue is when u need to fulfil limited game objectives, it counts against u as games played but not for the requirements, so I forfeit qualification due to no fault or action of my own.

  • bust_busta
    busta bust (@bust_busta) reported

    @EAHelp @EAHelp @EASPORTSFC I am requesting an immediate escalation for Case #[243220939]. I have a server-side data corruption issue: an unclaimed Evolution reward is stuck and unredeemable, causing my account’s Store access to crash entirely.