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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Online Play (43%)
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Sign in (39%)
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Glitches (8%)
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Game Crash (6%)
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Matchmaking (3%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Online Play | |
| Saint Neots |
Sign in | |
 Larrey |
Online Play | |
 Fürth |
Glitches | |
 Khurda |
Sign in | |
| Gummersbach |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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vPariah 🥀
(@PariahOCE) reported
@EAHelp @PlayApex @Respawn I need help resolving an issue, I have purchased in game currency and have not received said currency yet, even after waiting the recommended 24 hours
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Roger Lavallee-Sauve
(@Skyzomarsh22) reported
@EAHelp hello. We are trying to sign in to world of chel in nhl 21 and are getting the message "failed to retrieve data." Is this a known issue? When can we expect a fix?
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Swapan Dutta banik
(@SwapanDuttaban2) reported
@EAHelp In fifa 22 I not got star pass it's showing star pass not available । Please fix my problem my account name Sayan and ovr 83। Please don't tell for going ea help website । You will fix this problem
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Mena Buchner
(@MenaBuchner) reported
@peapod82 @TheSims @EAHelp Thx Pea. Evergreen Harbor has always been fine for me until now. I have played a household there but build mode is still broken. I saw someone post this same issue on FB but I can't find which group they posted in to see if they found a solution. I have already repaired my game.
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dylan tegart
(@dylantegart1) reported
@EAHelp I have messaged you regarding an issue in Apex Legends. Please could you respond?
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kapil_vyas
(@kapilvy70422926) reported
@EAHelp issue with fifa points purchases kindly dm
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David JW Bailey
(@davidjwbailey) reported
@EAHelp @Respawn @ForumTitanfall FIX THE SERVERS ARE THEY ARE CRASHING, LAGGING and DDOS TO HELL - DON'T ************ AROUND THERE TO EXPLAIN (apparently you are ignoring all service requests unless we shout)
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🎄 Santa Blitz 🎅
(@CaptainBlitz_) reported
@EAHelp It's alright it was just a fluke where the entire lobby (all 50 of us) disconnected and reconnected restarting the whole match yesterday. It wasn't just an issue on my side. I was just saying Apex's servers always go through these issues but we love the game anyway. :)
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Christoffer Gompakis
(@ChrisGompakis) reported
@EAHelp I added fifa points and they where never added to my account. How can you fix this?
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Dean
(@Dean20962567) reported
@EAHelp It's not a console issue, it's an in game issue. Happens way too often and is quite annoying
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Josh
(@joshiy36) reported
@EAHelp Thanks for the help, but does the answers page actually get the problem resolved or will it just take along time and just share the problem to other users and developers
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Ross
(@Ross_Goodey) reported
@EAHelp @Carllagoona89 @EAHelp Hi EA, considered doing some troubleshooting yourself seeing as the issues are with your own servers, making billions every year of customers but don’t spend enough making the game playable
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Russell Adcock
(@Russofthemac) reported
@EAHelp We are still experiencing screen boundary issues with Battlfield 2024 on PS4. The work around doesn’t work and it’s getting frustrating that this far in something as simple as this isn’t fixed. Be grateful for your help to fix. @EAHelp
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Q.
(@Q38337171) reported
@EAHelp I want to solve my problem manually instead of answering automatically
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Meszes13K
(@MeszesK) reported
@EASPORTSFIFA @EAHelp if i trading on xbox why i get this message : “there was an error communicating with the fifa ultimate team servers”
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UncleGodiva
(@Impkaboo) reported
@EAHelp @MossTheSimp Hello @EAHelp I've had the same issue and have already contacted you guys, not sure if the person I was talking to took a closer look but my info was added to the list and I was promised an update if there was a fix, but is there someone who can take a closer look just in case?
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Timo
(@TheFakeTimo) reported
@EAHelp Just fix it. I’m not submitting anything
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Jtanc_
(@Jtanc_) reported
@Indie_RetroNEWS @EAHelp @Battlefield Did you ever find a fix? I’m having the same issue.
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An Atheist
(@Atheist71426967) reported
@TheJaiStraughan @EAFIFADirect @EAHelp And what about passing issues😣
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💭
(@highestgringo) reported
@EAHelp Has nothing to do with power cuddling the device. The game itself is broken
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Zeynep
(@22LjajicZeynep) reported
@EAHelp The problem is that robber changed my ea mail. How can ı sign in?
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Aaron ‘Theo’ Naim
(@AaronTheoNaim) reported
@EAFIFAMOBILE @EAHelp Having so many problems with FUT champs and EA SERVERS even though my connection with Virgin is fine at 1gb. Can someone please contact me regarding this?
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Bartus
(@Bartus97J) reported
@tadengo @EAHelp Did you get that issue sorted @tadengo I’ve exact same problem happening to me atm
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elo585
(@elo585) reported
@EAHelp Problem solved! Hard reset. Thank you!
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Stephen Ring
(@ringers89) reported
@EAHelp Hi I am in work and I haven't had to check today. I reported 5 matches for connectivity issues yesterday. My ps4 was the only appliance connected to the WiFi and i was using a LÁN cable for it
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LA URRACA
(@ptisimonicolas) reported
@EAHelp hello I had a problem with a fifa points buy. Yesterday I bought 1050 fifa points but you don’t sent them to my account. I want to know what is happening Ps5 name:Moncho7_RGG
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Aidan
(@Orestessssssss) reported
@EAHelp can you please address the Madden 22 next gen glitch that doesn’t allow players to connect to community file share to download rosters/draft classes
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Arib Hussain
(@aribuze) reported
@WhiteWalkerDan @EAHelp Facing the same issue
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Christian Usquiano
(@XtianUsquiano) reported
@EAHelp Please FIFA I think that you should sell the game consumables because there is people who only enter to play with the market, disappear the items and put them at maximum prices, the problem is not being able to buy them because there is nothing, its really unfair. Thank u
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Ares
(@Ares94462414) reported
hello EA i have a problem in fifa 22 mobile beta i had bought the star pass but when i went back to the menu page it was not active , i tried a lot of times but it is not working and i am not able to buy it again @EAHelp