EA Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Sign in (43%)
• Online Play (31%)
• Matchmaking (9%)
• Glitches (9%)
• Game Crash (7%)
• Hacking / Cheating (2%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Sydney	Sign in	3 hours ago
Singapore	Sign in	7 hours ago
Olite	Hacking / Cheating	3 days ago
Mantes-la-Jolie	Sign in	7 days ago
Pointe-à-Pitre	Sign in	9 days ago
Bari	Online Play	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  أحمد (@Ahmdalm_) reported 11 seconds ago

  @EAHelp BF Middle east servers are still down, fix it

• 
  Ron (@Utd_Ron7) reported 3 minutes ago

  @EAHelp EA server in India is not working at all it’s been about 9 hours now Can you please fix that as well 9 hours during TOTS and Champs aren’t working makes no sense!!!!

• 
  Daniel (@DanielK_29) reported 5 minutes ago

  @EAHelp Fix the damn Battlefield loadout screens

• 
  Khalid Ali (@goat25266) reported 8 minutes ago

  Dear EA, If you want more people to play your game, you need to fix your servers. The main issue is that the servers are not being upgraded @EASFCDirect @EASPORTSFC @EAHelp

• 
  Ziad Zaker (@ziadzaker) reported 8 minutes ago

  @EAHelp Need help with Case #242000397 (lost rewards/server error). Two agents (Gaurav and Shanti C) have now disconnected active support chats when I requested manager escalation. Was told managers aren't available despite your website saying escalation is an option.

• 
  Gaurav Kumar (@GauravKuma96201) reported 10 minutes ago

  @EAHelp @EASFCDirect Not able to login into ultimate team or companion app for last 6-7 hours getting error message login not available

• 
  gojo sensei (@njerrina) reported 12 minutes ago

  @EAHelp i can’t log into my ea account. It keeps saying sending a code to my email but it never comes. Been trying to talk to you guys on live chat for days but the bot keeps sending me to the sign in page!!! Help please

• 
  Chad (@Chad_Ar15s) reported 16 minutes ago

  @EAHelp is there a reason I have to dashboard my game every time I search my club, the market, claim an objective or complete and SBC? I have had my internet provider out twice no issue, master rest my console and re downloaded the game and still the same connection issue?

• 
  wajeh_7 (@wajeh_7) reported 17 minutes ago

  @EAHelp After the update, a problem appeared in the club mode: the game keeps crashing, and I can't control my players! The names change, and my players become robotic! What's the solution?!

• 
  Miazga (@helmanzzMiazga) reported 18 minutes ago

  @EASFCDirect Yeah, issues with connecting. Issues with connecting with real humans at @EAHelp. Accounts are kept being banned for coin distribution even tho no one sells/buys coins. The issue has been going for so long now it's amazing how incopetent your ToS team is. I've been banned for over 3months now on few seperate accounts, and unbanned multiple times only to be banned again the next day EVEN WITHOUT ANY ACTIVITY ON THE ACCOUNTS.

• 
  ぷーちぇる💙 (@ZAzBXa0kuW46190) reported 19 minutes ago

  @EAHelp Hurry up and fix the server.

• 
  Jay (@delecruz02) reported 19 minutes ago

  @EAHelp Why is shoulder barge not working for me in fc 26 I have advanced defending on and when I press or hold x my players don’t do anything

• 
  ⱮìçհąҽӀ φҽʂąҟ (@rieper47) reported 23 minutes ago from Gatton, Queensland

  @EAHelp the Sims 4 Acting Career needs to be fixed. Everytjing breaks in it and I'm tired of not getting Gold because a NPC refuses to DO THEIR JOB. FIX THIS NOW

• 
  Horus TV1 (@Horus_TV1) reported 23 minutes ago

  @EAHelp @ApexLiveComms @PlayApex I had extreme FPS drops! I think it is related to shader chach related to the Axel Premium skin! I removed it and entered firing range, the FPS suddenly became stable! I put it again, it also remained stable! Is this the problem? I have i9-14900K

• 
  G B (@GBMEIBG) reported 29 minutes ago

  @EASFCDirect @EASPORTSFC I would like a refund. You have been contacted several times for technical issues regarding your game and have done nothing. Furthermore, you removed the @EAhelp account that is still referred to in your bio.

• 
  Davidjrivera21@aol.com (@davidjrivera21) reported 38 minutes ago

  @EAHelp …. We have a franchise season going and we notice teams are shaded with no user icons and are unavailable for new users select them. What is the issue and how can it be fixed?

• 
  Supermanzback (@Supermanzback) reported 39 minutes ago

  @EAHelp i'm pretty sure this has happened to other people, but can we not even play a h2h or draft event? I try to play the service boot me and I get a loss how is that fair

• 
  Just-Ice (@lordairo) reported 39 minutes ago

  @EAHelp You guys need to fix the bug on FC 26. I don't understand how one would be winning comfortably in an online game, and once the opponent abruptly cancels the game, the win would not be recorded. That is frustrating.

• 
  🍥小仙女吃桃王 (@FZTDW_T) reported 41 minutes ago

  @EAHelp My EA account is broken. Every time I restart my PC or close the EA app, it forces me to reset my password. It also automatically unlinks my Steam account. I cannot use your website (Error 404/500). Please DM me.

• 
  y_oeda_k (@mryudhan) reported 42 minutes ago

  @Zihan49122 my extra time token's exchange didn't shown any players in it. i have so much players that i want to exchange. is there anybody have the same issue as me? @EASFCMOBILE @EAHelp

• 
  GreyFerret (@GreyFerret26) reported 44 minutes ago

  Did #ApexLegends fix their matchmaking? No matter how much I lose with less than 100 dmg (over 20 matches in a row), I was playing against the same tryhards with statistics better than mine 10 or 100 times. EACH MATCH. Did you fix it? @PlayApex @EAHelp

• 
  SAVVY_PROJECT (@SAVVYPROJECT1) reported 45 minutes ago

  @EAHelp are you going to update battlefield 6 and actually fix the servers. Why do servers start from scratch after every game? Why is there not console only servers and PC only servers? Are any of you actually gamers? Why do I have all of these yellow dots on my screen?

• 
  Pedro Soares Batista (@PedroSoare38) reported 46 minutes ago

  @EAHelp @EASPORTSFC This is unacceptable. My account was hacked, password/2FA changed (Case #243136005). Your own support CONFIRMED the hack/unrecognized IPs this morning. Now your ToS team lies saying "no signs of compromise" and bans me. I spent €100 recently. Fix this!

• 
  frizz. (@Eazystix) reported 46 minutes ago

  is anyone having problems with sims4 crashing on ps5? @EA @EAHelp

• 
  Wolfgang Prüger (@WolfiPr) reported 47 minutes ago

  @EAHelp @EASPORTSFC @EASFCDirect Instead of releasing a new promo team every week, fix your game, you ******* lazy idiots. I'm in ***. 5 on my PC account and almost every opponent is between rank 3 and rank 1. The rivals matchmaking is so ******* broken, it's not funny anymore.

• 
  Hasan Ali (@HasanAl45642585) reported 47 minutes ago

  @EAHelp The EA App's 'Cancel Refund' button failed due to a technical bug, causing me to lose my $20.99 FC 26 deal. Live support (Case ID: 241226593) admits the issue but says they can't do anything. Why should I pay for your app's glitch? I need a fix! @EAHelp @EA #EAHelp #FC26

• 
  Rob Jones (@SonicSoupRob) reported 53 minutes ago

  @EAHelp Please fix your disconnection glitch. It happens in all first play attempts. The issue is when u need to fulfil limited game objectives, it counts against u as games played but not for the requirements, so I forfeit qualification due to no fault or action of my own.

• 
  ehh (@rjnewt1994) reported 56 minutes ago

  Way to show the people(your customer base) that you don’t care about them. Servers have been garbage for weeks and you’ve done nothing to fix it. Ignoring each and every one of our concerns. Sitting in silence collecting money for services you can’t provide @EAMaddenNFL @EAHelp

• 
  Bruno Godinho (@FlaNacao2019) reported 57 minutes ago

  @EAHelp @easportsfcbr/ Severe Input Delay & Lag After Title Update 1.5.3 (07/04/26) - PC Since the Title Update 1.5.3 released yesterday (April 7th), the game has become almost unplayable online for many PC players. Problem: Heavy input delay (3-10+ seconds) Slow motion gameplay

• 
  Window_Licker (@MUT_slut) reported 58 minutes ago

  @EASPORTS_MUT @EASPORTS @EAHelp just put out some kinda communication. How hard is it. The lack of acknowledgement on an already broken highly anticipated promotion is just bad business.