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EA Games status: server issues and outage reports

Problems detected

Users are reporting problems related to: online play, sign in and game crash.

Full Outage Map

Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 30: Problems at EA Games

EA Games is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

  • 43% Online Play (43%)
  • 35% Sign in (35%)
  • 10% Game Crash (10%)
  • 8% Matchmaking (8%)
  • 4% Glitches (4%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

CityProblem TypeReport Time
Gladbeck Sign in 3 days ago
Santurtzi Glitches 4 days ago
Ciudad Apodaca Online Play 4 days ago
Ashington Matchmaking 5 days ago
Naucalpan de Juárez Sign in 7 days ago
Munich Sign in 9 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • TheeUnhingedGod
    Thee Cat Mom 😻. (@TheeUnhingedGod) reported

    @TheSims @EAHelp was that little ****** marketplace worth all this trouble?!

  • AlanAlanscard
    ᕦ(ò_óˇ)ᕤ (@AlanAlanscard) reported

    @EAHelp FIX THE MADDEN SERVERS

  • djtarran
    Dave Tarran (@djtarran) reported

    @EAHelp @EASFCDirect @EASPORTSFC Your game is unplayable!! Its been like this for weeks now, I can take a day or 2 but its been weeks! I'd hoped the update was to fix it! Buying and selling, sbcs, searching players, buying/opening packs all freeze the menu for a minute!

  • crazykev091
    Kevin Drake (@crazykev091) reported

    @EASPORTS_MUT @EA @EAHelp I understand draft week pushing a whole lot of content but to drop season 8 and the servers since at minimum Tuesday have not worked properly thats a big issue I’ve maybe have gotten to play 3 games in 5 days

  • ImSomeYoungHoe
    Mr. SRT 🇧🇷 (@ImSomeYoungHoe) reported

    @EAHelp fix your got damn bug issues, I am not being awarded a win when these sore losers quit . Y’all done cheated me out of 15+ games where I received a win.

  • superultrajorge
    Superultrajorge (@superultrajorge) reported

    I each game I win the game kick me out @EASPORTSFC @EAHelp , can you fix your game, please, it is getting really annoying…

  • suli435265
    Sultan (@suli435265) reported

    @Manta_Made @EAHelp Heads up, Miles_techz1 can resolve this issue.

  • tweetrimmer
    Alex Harvey (@tweetrimmer) reported

    @EASPORTSFC @EAHelp Unable to access Ultimate Team on console for 48+ hours. Other modes + web app work. Support closed case without fix. Evo expired due to this. Need this escalated.

  • ItchyFreckle
    😁 (@ItchyFreckle) reported

    @EAHelp After FINALLY getting to the point where I can request to chat with a CS rep, I am met with a page telling me that "This issue isn't supported by advisors" when I literally just went through the process of getting another EA account deleted this way. Your CS is SH*T EA!

  • GreyFerret26
    GreyFerret (@GreyFerret26) reported

    Did #ApexLegends fix their matchmaking? No matter how much I lose with less than 100 dmg (over 20 matches in a row), I was playing against the same tryhards with statistics better than mine 10 or 100 times. EACH MATCH. Did you fix it? @PlayApex @EAHelp

  • mginio1969
    MG (@mginio1969) reported

    @EAHelp You having server issues today? Been on BF6 Xbox since launch today I can't get a game, players floating, disconnected errors server errors.BF5 very similar.Other game brands are fine online

  • reservoirgoose
    charlie 🪿 HOLY CABOOSES! (@reservoirgoose) reported

    the @EAHelp "customer support" AI chatbot is genuinely a joke LMAOOOOOOO i explain my issue, it links me to a completely irrelevant article, and when i say that's not the problem it restarts the chat

  • ryanrachui
    Ryan Rachui (@ryanrachui) reported

    @EAHelp hey I’m getting an error code on battlefield 6 0: 8900 1s:7c:-1356 1655840 . Can y’all help me please.

  • CHRIS_CAIN1980
    Chris Cain (@CHRIS_CAIN1980) reported

    @MaddenAcademy_ My favorite part, is how a mult-billion dollar company cannot fix their unstable servers... @EAHelp

  • GeneSimpson75
    Carl Simpson (@GeneSimpson75) reported

    @DrSteinmanTTV @EAHelp Look at the products.... cash grab, crash slab, screw the gamers, they're a greedy bunch anymore... They look at our reports & complaints as us, just wanting to steal from them. They constantly treat me like I'm trying to get over on them, I've about had enough of it... #retire

  • ADElhamdan91
    ADEl (@ADElhamdan91) reported

    @EAHelp "Hello I have been facing a technical issue with my FC 26 account for over 3 days. My console is stuck/freezing on the rewards screen, even though I already claimed them via the web app. I’ve contacted support daily with no resolution. Please help me

  • ItchyFreckle
    😁 (@ItchyFreckle) reported

    @EAHelp Your EA NextStep is garbage. All I want to do is chat with a customer service rep so I can delete my EA account and it refuses to put me through to one.

  • abo_abdalh89
    abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported

    @EASFCDirect @EAHelp I have a problem with Ultimate Team. I can't connect for 2 days now. I tried everything (restart, internet, reinstall), but still not working. Please help me fix this issue.

  • Kajuvra
    Jason Ovalle Sr (@Kajuvra) reported

    @EAHelp is there an issue with your services not sending recovery codes to @Google Gmail accounts? Because I've been through two chat specialists and they can't seem to answer the question

  • Krzysztof13073
    Krzysztof Sitarz (@Krzysztof13073) reported

    @EAHelp hello ea, what the hell is happening to servers on FC26 my ping jumps to over 1100 and stays like this for long time , last week not even one stable game, i live in uk and can easly say i am not the only one having this issues

  • Luvv15418426720
    Luvv (@Luvv15418426720) reported

    Hi @EAHelp, I bought Ultimate/Icon Edition of EA Sports FC 26 on Steam. Earlier I refunded the EA version. Now in Ultimate Team I only see “Browse” and “FC Points” — no “My Packs” tab and no rewards. Can you fix my account?

  • ReformMatt2000
    Matt ➡️🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 | #VoteReformUK ➡️ (@ReformMatt2000) reported

    @EAHelp FC 26 keeps crashing. Fix the ******* game!😡🤬

  • JalenPercs1
    SuperbowlMvpHurts 🧊🦅🧊 (@JalenPercs1) reported

    @EAHelp Why can’t I buy the“ultimate legends token pack”? It says “an issue has occurred, please try again later. Contact customer service if the issue continues to occur. Also fix your game. There is a serious glitch in the sugar rush h2h game mode with safeties. Put in some effort

  • HasanAl45642585
    Hasan Ali (@HasanAl45642585) reported

    @EAHelp I'm a victim of an EA App bug. I cancelled my refund for FC 26, but the app processed it anyway. Support (Case: 241226593) couldn't fix it. I want my game back at the $20.99 price I paid. Please help! #EAHelp"

  • DoloPadrino
    Whipper Snapper (@DoloPadrino) reported

    @EAHelp YO THIS IS BS EA!!! Im playing an intense match on squad battle mainly just playing matches to complete my Evo’s and right as i score the winning goal i get an error message and the game force closes on me! Sad part is that the match counts as an L but — (continue pt2)

  • Farsko11
    ᶠᵃʳˢᵏᵒ (@Farsko11) reported

    @EAHelp Fix the middle east server we cant play the ******* game on proclubs

  • PGHsportsfan360
    Jason Troia (@PGHsportsfan360) reported

    @EAHelp @EAHelp my FC keep crashing out. I was playing squad battles. I just won a penalty shootout and the game crashed. I sent an error report. It's BS I got hit with a loss!!

  • Minarchick42
    Mino Gaming (@Minarchick42) reported

    @EAHelp @Battlefield @EAPlaytesting I got the link to join BF Labs but the Playtesting site is down and won't open the sign in page. I only have another day to sign in PLEASE HELP!!!

  • MR_ANT1
    النمله اليمنيه🇾🇪(اسمي نواف) (@MR_ANT1) reported

    @EAHelp @EASPORTS two times yesterday and now my opponent disconnected and i get a disconnected message and i lose the game and my progress two times my streak of winning is lost cuz of this problem and i can't get in touch with a support agent i need HELP

  • oglea071
    Aidan (@oglea071) reported

    @EAHelp @EAMaddenNFL @Zirksee please fix your game, no way you make millions off packs and buying the game itself that you cant upgrade the servers 26 maddens in…. Greedy *****