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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Sign in (49%)
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Online Play (41%)
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Game Crash (6%)
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Matchmaking (4%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Charlotte |
Sign in | |
 Dendermonde |
Sign in | |
| New Haven |
Sign in | |
 Melbourne |
Sign in | |
| Dandridge |
Sign in | |
 Amadora |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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AlexplayFifa
(@AlexplayFifa) reported
Hey @EASPORTSFIFA @EAFIFADirect @EAHelp I went 3-2 up in draft semifinal and my opponent closed his console or whatever he did, no loss glitch cause I didn't got the win! Can you fix your game please!
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Dreamo Nick
(@NickSadIce) reported
@EAHelp I already got it resolved and I'm sure it will come up again. Please place a ticket for people with this same issue, I've seen threads that date back to 2015.
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Arkin’☄️
(@BarackAyub) reported
@BenEdwa92129109 @EASPORTSFIFA @EAHelp I once had similar issues but (Jerzy_Techz on instagram) fixed my account..he's really good....🤌🏽
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Void Gamer
(@thevoidgam3r) reported
@EAHelp Don't close this case as i need my login issue fixed.
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CoffeeNTrees
(@CoffeeNTrees) reported
@BattlefieldComm @Battlefield @EAHelp what a ****. how is this still a problem? refund everyone.
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Pepe Pelayo
(@pepe_pelayoruiz) reported
@ioneven50950066 @EAHelp Can't play since 12/12, they just will send you links to useless "solutions"... I uninstalled and reinstalled the game, even restart the entire PS5 (one of the solutions) and still can't play... Hope you can fix that.
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SILVANETIC
(@SILVANETIC) reported
Servers are so laggy at the moment! Playing ranked and losing so much RP because you can’t heal in time or shoot accurately is so frustrating 😒 anyone else getting server lag? London servers @PlayApex @EAHelp
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rennginald
(@sxperlxthor) reported
hey @EAHelp i can’t log into my origin account and haven’t been able to for the past two days. is this a general issue or just me?
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Lee Dissin
(@LeeDissin) reported
@EAHelp @EASPORTSNBALM Facebook log in not working again. Please fix……again. Why does this keep happening……again…..and again…..?
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Mike Incerto
(@Stevenfences) reported
@EAMaddenNFL @EAHelp I have had it, this is where I have to come to in order to address my issue. On the game whenever I go to play franchise and the teams that are playing in the week show up on the screen the controller icon is stuck in the middle.
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wilf
(@wilf62503131) reported
@DannyAaronsFUT @EAHelp omd same @EAHelp you need to fix your game it's a piss take
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Amure Ivan
(@IvanAmure) reported
@lxuis20 @EAHelp @DanielJ27310047 Derrickhac12 on Instagram recovers coins, he goes to the database and hack in directly, he helped fix my mom’s couple days ago, he literally did it for free I’d advise you check him out if you really wanna get your stuff fixed.
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Pain is love
(@SmokinLaces) reported
@EAHelp I purchased it from the Microsoft store on @Xbox. I contacted your team and they told me to contact @XboxSupport about the missing content. After multiple attempts, they just kept redirecting me to forums. Horrible customer service. It's been 48 hours and I have zero mvp content.
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Abby Boswell
(@AbbyBoswell3) reported
@Evan59290389 @EAHelp Luckily they recommended @hsbbits for my account and he help me fix my account is now working perfectly hopefully he can help you too.
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Liam Kitchen
(@Kiitch92) reported
@EAHelp Hiya, I've been trying to get into contact with someone who can help. I packed gold ibra and martial during the wildcard upgrades. after doing some research other players have had the same issue... is there anyone who can help my xbox user name is 'Da DoGHouSe'
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Lucas Catherall
(@Lukey_Cat) reported
@EAHelp my mate @gigi10232 and I have been restricted of accessing the 'play a friend' section in friendlies for several weeks now. He has contacted you guys already and you haven't been able to find the correct solution to our problem. Could you please get back to us asap?
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Arkin’☄️
(@BarackAyub) reported
@Kyle76_ @EAHelp I once had similar issues but (Jerzy_Techz on instagram) fixed my account..he's really good....🤌🏽
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Fran Carlyon
(@FranCarlyon) reported
from
Hockley, England
@EAHelp hi, I am experiencing terrible lagging whilst playing FIFA 22 online on PS5. Internet working fine throughout home but this game continues to me an absolute nightmare. Could you help please?
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Edo Tensei Madara
(@_hbknico) reported
@EAHelp i already do. it’s not a me issue i get 229 upload 22.5 download and 0% packet loss. every game starts as 20-30 ms then the connection goes to **** as soon as kickoff
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Void Gamer
(@thevoidgam3r) reported
@EAHelp Hi, i need help in getting my account login fixed. Please connect with me on DM.
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Jimmy P.
(@jimmyjamesyimmy) reported
@EAHelp hey I just downloaded BF 2042 and in the middle of a match I keep getting kicked off. No error message and my stats are updated after im kicked. Any solutions?
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Cross
(@Crossmapsnipes) reported
@EAHelp fix run commit cheesing in madden… you shouldn’t be able to stop the run and drop 8 or more people into coverage, 3-4 cover 4 drop show 2 with 5 people in the box shouldn’t stuff goal line dive
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M
(@h780410189) reported
@EAHelp your app has glitch leading to me listing the wrong player for a lot cheaper and now losing out on coins, I was never on the player that was listed so I want this sorting
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Edo Tensei Madara
(@_hbknico) reported
@EAHelp the issue is that the game feels different depending on the time of day. i have to play from 10pm - 4am EST just to have smooth gameplay. during the day the game is almost unplayable
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Crypto Cal
(@theshamanking1) reported
@EAHelp hi, trying to play anthem on my ps5, I have no internet issues and I cannot connect at all? says error retrieving anthem live service data. Wasted my money.
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Vin Dawg🐶
(@VinnyWhereYouAt) reported
@EAHelp was talking to a live chat person until they told me to lookout for your tweets about the game freezing when they gonna fix this! It’s been like this for a 2 days now!
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Nico
(@NicoZX7) reported
@EAHelp Hello, im having a issue trying to get in volta, i aldready deleted files and everything but stills there, "error accessing server data"
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Carlos Teixeira
(@sharklayer) reported
@EAHelp I tried many times to update my email on my SWTOR account, but none of them i got the confirmation email and every time I try to update my email i get this error too "There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved".
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Ayrten
(@Air_l0) reported
@EAHelp @EA_DICE I’ve never received a response but any plans to fix aim assist for Xbox? Couldn’t join a server with crossplay off and forced to play with PCs. Hopefully you fix your game and make it worth the money a lot of people paid you greedy *****
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Void Gamer
(@thevoidgam3r) reported
@EAHelp Hey i need assistance in getting my account login fixed.