EA Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Sign in (40%)
• Online Play (34%)
• Matchmaking (11%)
• Game Crash (9%)
• Glitches (6%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Sign in	1 day ago
Melbourne	Sign in	4 days ago
Melbourne	Sign in	4 days ago
Kansas City	Sign in	7 days ago
Oaxaca	Sign in	7 days ago
Paris	Glitches	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brandon®🤒💧 (@B_LxckedN) reported 1 minute ago

  @EAHelp @MaddenNFLDirect Bought the season pass from the store and didn’t give it then bought it again and it took a total of 3000 points . Plz fix

• 
  Miazga (@helmanzzMiazga) reported 4 minutes ago

  @EASFCDirect Yeah, issues with connecting. Issues with connecting with real humans at @EAHelp. Accounts are kept being banned for coin distribution even tho no one sells/buys coins. The issue has been going for so long now it's amazing how incopetent your ToS team is. I've been banned for over 3months now on few seperate accounts, and unbanned multiple times only to be banned again the next day EVEN WITHOUT ANY ACTIVITY ON THE ACCOUNTS.

• 
  ADEl (@ADElhamdan91) reported 6 minutes ago

  @EAHelp "Hello I have been facing a technical issue with my FC 26 account for over 3 days. My console is stuck/freezing on the rewards screen, even though I already claimed them via the web app. I’ve contacted support daily with no resolution. Please help me

• 
  Gaurav Kumar (@GauravKuma96201) reported 7 minutes ago

  @EAHelp @EASFCDirect Not able to login into ultimate team or companion app for last 6-7 hours getting error message login not available

• 
  Josh (@joshsterdee) reported 9 minutes ago

  @EAHelp fix your servers

• 
  Matt Crane (@mjcrane33) reported 9 minutes ago

  @EASPORTS_MUT @EAHelp @EA Fix your servers ! People, including myself keep getting kicked today, Do your job! I don’t understand how your heads let you all keep your jobs with how bad this has been this year. FPS & racing games don’t have this much of a problem!

• 
  KIZZO (@wKIZZ0) reported 11 minutes ago

  @hrt_girly @PlayApex @EAHelp Idk anti cheat is ****** hopefully they can fix your problem

• 
  andrew (@350zracecar) reported 14 minutes ago

  @EAMaddenNFL @EAHelp @EASPORTS_MUT damn so only PlayStation can get the 89bnd pack glitch there are people with 300 packs

• 
  ⱮìçհąҽӀ φҽʂąҟ (@rieper47) reported 16 minutes ago from Gatton, Queensland

  @EAHelp the Sims 4 Acting Career needs to be fixed. Everytjing breaks in it and I'm tired of not getting Gold because a NPC refuses to DO THEIR JOB. FIX THIS NOW

• 
  リアム (@liam48756076) reported 17 minutes ago

  The cpu draft even on madden 26 is lagging and running slow on pc it has been like this since the visa draft I never got to ever play the event once because it’s unplayable, please fix @EAHelp @EAMaddenNFL

• 
  busta bust (@bust_busta) reported 18 minutes ago

  @EAHelp @EAHelp @EASPORTSFC I am requesting an immediate escalation for Case #[243220939]. I have a server-side data corruption issue: an unclaimed Evolution reward is stuck and unredeemable, causing my account’s Store access to crash entirely.

• 
  atl (@Atlstan030303) reported 20 minutes ago

  @MaddenNFLDirect @EAHelp Why can’t y’all fix the cpu event where you don’t get the 10 win reward

• 
  Dave Tarran (@djtarran) reported 21 minutes ago

  @EAHelp @EASFCDirect @EASPORTSFC Your game is unplayable!! Its been like this for weeks now, I can take a day or 2 but its been weeks! I'd hoped the update was to fix it! Buying and selling, sbcs, searching players, buying/opening packs all freeze the menu for a minute!

• 
  Yusuf Acay (@yusufjr2727) reported 21 minutes ago

  I've been trying to access the game since 7 PM, but coincidentally, it keeps saying it's inaccessible. Why is this happening? Please fix it. @EAHelp

• 
  Ron (@Utd_Ron7) reported 22 minutes ago

  @EAHelp EA server in India is not working at all it’s been about 9 hours now Can you please fix that as well 9 hours during TOTS and Champs aren’t working makes no sense!!!!

• 
  Saud1 🇸🇦 (@SaudxON1) reported 24 minutes ago

  @EAHelp High ping issue in FC 26. My normal ping is <10ms , but now it’s constantly 100ms+. Only happens in FC 26, all other games are fine. Likely server routing or matchmaking issue (connected to distant server). Please investigate and fix. Platform: PS5 Region: Saudi Arabia

• 
  Phantom Menace (@campaign_comms) reported 24 minutes ago

  Hey @EA @EAHelp I need help with an xbox compatibility issue please

• 
  wajeh_7 (@wajeh_7) reported 26 minutes ago

  @EAHelp After the update, a problem appeared in the club mode: the game keeps crashing, and I can't control my players! The names change, and my players become robotic! What's the solution?!

• 
  Supermanzback (@Supermanzback) reported 29 minutes ago

  @EAHelp i'm pretty sure this has happened to other people, but can we not even play a h2h or draft event? I try to play the service boot me and I get a loss how is that fair

• 
  Irene (@babe84_irene) reported 32 minutes ago

  I tried your chatbot today and dident not get the help I needed @EAHelp Only thing that bot could say was : Hi! 🙋 Let’s get this fixed. Tell us about the issue you're having and we’ll help you get back in the game.

• 
  busta bust (@bust_busta) reported 35 minutes ago

  @EAHelp @EASPORTSFC I am requesting an immediate escalation for Case #[243220939]. I have a server-side data corruption issue: an unclaimed Evolution reward is stuck and unredeemable, causing my account’s Store access to crash entirely.

• 
  Ross Milligan (@Ross_Milligan) reported 36 minutes ago

  @EAHelp Service is completely useless anyway, off you ****

• 
  abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported 41 minutes ago

  @EASFCDirect @EAHelp I have a problem with Ultimate Team. I can't connect for 2 days now. I tried everything (restart, internet, reinstall), but still not working. Please help me fix this issue.

• 
  phil beep/bop/boop⬛🟧 (@CrowdAssassin) reported 44 minutes ago

  @EA @EAHelp you need to fix dead space 2, it will not start on my pc, I get the audio but all my monitor says is "resolution not supported". I had the for a while with 2008 dead space but it seems to have fixed itself, it did start in a weird revolution but could fix in settings

• 
  长川 (@nfkqOo0Lqe6485) reported 46 minutes ago

  @EAHelp @EAHelp Please help me deal with the account problem. I have sent you a private message.

• 
  🌻🐛 (@JoyLuckClubbing) reported 48 minutes ago

  @EAHelp @TheSims so you have this special event where we have to login multiple times this week yet I can’t even open the app to claim them? 🙄

• 
  Brian Hauck (@bulldog9476) reported 52 minutes ago

  Has anyone else been experiencing constant lag and getting repeatedly booted from the servers since the last Madden update or is it just me? @EASPORTS_MUT @EAHelp

• 
  Rob Jones (@SonicSoupRob) reported 56 minutes ago

  @EAHelp Please fix your disconnection glitch. It happens in all first play attempts. The issue is when u need to fulfil limited game objectives, it counts against u as games played but not for the requirements, so I forfeit qualification due to no fault or action of my own.

• 
  VRS_Ninja (@VRS_Ninja) reported 58 minutes ago

  @ApexLiveComms @EAHelp Can yall actually fix ur game dude?

• 
  IRGC NEWS ™ (@IRANGUARDCORPSE) reported 59 minutes ago

  @ImChambel @JamesNFFC1984 @EAHelp I logged in but problem is finding a game ffs