EA Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Online Play (38%)
• Sign in (29%)
• Matchmaking (14%)
• Glitches (14%)
• Hacking / Cheating (3%)
• Game Crash (2%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Casablanca	Sign in	4 days ago
Rostock	Sign in	4 days ago
La Châtre	Online Play	4 days ago
Arnage	Matchmaking	4 days ago
Paris	Online Play	4 days ago
Curitiba	Glitches	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RagnaRick (@RickSinkoe) reported 9 minutes ago

  @EAHelp @EASPORTS_MUT @EASPORTS What in the actual hell is going on with your servers.. A total lack of communication, no service and still no way to play the game. It’s really frustrating that I can’t play a game I Bought due to ur company’s incompetence! Fix ur servers!🤬😤😡

• 
  nnnvvv222 (@nnnvvv222) reported 9 minutes ago

  @EAHelp Hey, I tried contacting EA customer service but I keep getting an AI bot and can't seem to get through to an actual human. The bot just keeps suggesting the same basic fixes that I've already tried. Do you know how to get through to a real person at EA support?

• 
  Davidjrivera21@aol.com (@davidjrivera21) reported 10 minutes ago

  @EAHelp …. We have a franchise season going and we notice teams are shaded with no user icons and are unavailable for new users select them. What is the issue and how can it be fixed?

• 
  Sherri Only Son™ (@iamDame2Cold) reported 10 minutes ago

  Say @EA I entered my password for the EA app, due to unnecessary security measures..You require me to enter a passcode that you are supposed to send to my e-mail…30 mins and 10 requests later, no code. How do we fix this? @EAHelp

• 
  fevzi can yıldırım (@yldrmfevzican) reported 12 minutes ago

  I've been experiencing connection issues in EA FC 26's Ultimate Team game mode for about two days now, and all the solutions I've tried have failed. I need help. @EAHelp

• 
  Jeff (@JeffPoe_tra) reported 12 minutes ago

  @AskEASupport playing Battlefield 6 on PC via Steam. I have 900mbps Wi-Fi 6, but my in-game ping is suddenly stuck between 110ms–160ms. I already flushed my DNS and reset my hardware. Matchmaking is routing me to the wrong regional servers. Any known server issues right now?

• 
  🍥小仙女吃桃王 (@FZTDW_T) reported 14 minutes ago

  @EAHelp My EA account is broken. Every time I restart my PC or close the EA app, it forces me to reset my password. It also automatically unlinks my Steam account. I cannot use your website (Error 404/500). Please DM me.

• 
  Yusuf Acay (@yusufjr2727) reported 15 minutes ago

  I've been trying to access the game since 7 PM, but coincidentally, it keeps saying it's inaccessible. Why is this happening? Please fix it. @EAHelp

• 
  Aidan Ogle (@oglea071) reported 22 minutes ago

  @EASPORTS_MUT @EAHelp @EASPORTS tell me why I can’t play a game on your dog **** servers, it is April fix your game… you make millions just of game purchases not to mention in game purchases

• 
  Michał Zając (@MichalZajac61) reported 22 minutes ago

  @EAHelp @EAHelp there is problem with high ping in Clubs in FC26. In every match players have exactly 260 ping and they are kicked out from match when it’s substitute. Since one week. No one can play…

• 
  Sultan (@suli435265) reported 25 minutes ago

  @Manta_Made @EAHelp Heads up, Miles_techz1 can resolve this issue.

• 
  abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported 29 minutes ago

  @EAHelp @EAHelp I have a problem with Ultimate Team on PS5. I can't connect for 2 days. I tried restarting the game, checking internet, and reinstalling, but nothing works. Please help me fix this issue.

• 
  ᕦ(ò_óˇ)ᕤ (@AlanAlanscard) reported 32 minutes ago

  @EAHelp FIX YOUR MADDEN SERVERS

• 
  Jeremy Wamer (@jeremy_wamer) reported 33 minutes ago

  @EAHelp because of all the TERRIBLE CRASHING! I missed all the early Draft store content 👏 thanks. This game’s been broken for weeks Home Screen Home Screen can’t connect. Yet it’s still doing it right now thanks for nothing as usual

• 
  Emirion (@Emirionkane) reported 37 minutes ago

  @EAHelp I need help with Case #243410133. My Guest account has an age error and the support button is missing in-game. Chat agents couldn't fix it. Please help me update my birth date manually so I don't lose my progress. #EAHelp #FCMobile

• 
  Seth McGinnes (@McginnesSeth) reported 38 minutes ago

  @EAHelp Fix your dog💩 servers!

• 
  BeastAyushPlayzz (@AyushmanBoss12) reported 39 minutes ago

  @EASFCMOBILE @EASFCMobile @EAHelp Many players didn't receive the 200 Draft Vouchers after completing the Heroism Chapter due to a glitch. Others got extra rewards, so it's unfair. Please check and provide compensation to affected players. #FCMobile #FixTheGlitch

• 
  Tomas (@Tomas42097) reported 39 minutes ago

  @EAHelp Hi, I'm having a serious issue. My PSN account is linked to an unknown EA email address that isn't mine. I have no access to that email and can't play any of my EA games. Standard support isn't responding. Can you please help me unlink it? Thanks.

• 
  before i slip,, ima slide♟️📜 (@Rocinantemoons) reported 39 minutes ago

  @CYN4PT1C @EAHelp @Battlefield 4 months now and still no fix

• 
  Yusuf Acay (@yusufjr2727) reported 41 minutes ago

  @EAHelp I can't access the game in Türkiye, please fix it.

• 
  Richard (@Richard71873905) reported 42 minutes ago

  @EAHelp My game constantly says Our servers cannot process your request at this time. Please try again later. It's been doing it for days now. Restarted it same thing. Everything on my side is good. Its ea's problem. Please help thank you

• 
  busta bust (@bust_busta) reported 43 minutes ago

  @EAHelp @EAHelp @EASPORTSFC I am requesting an immediate escalation for Case #[243220939]. I have a server-side data corruption issue: an unclaimed Evolution reward is stuck and unredeemable, causing my account’s Store access to crash entirely.

• 
  Elliot (@Elliotboy45) reported 44 minutes ago

  @atomichawk01 @EA @EAHelp Sadly 😔 I dealt with the same problem before. Support couldn’t resolve it, and an telegram user (moore_geek) ended up helping me recover my account. Hope this info helps you.

• 
  Umut Savaş (@iumut18) reported 48 minutes ago

  @jasonchai045 @EAHelp thank u for comment. I created ticket for this problem. I wish they will fix it.

• 
  Callam Bennett (@_callambennett) reported 49 minutes ago

  @elif__cemil @EAHelp It’s more the fact EA are refusing to do bits on their end despite a formal email request from Microsoft. I don’t know how to resolve this issue without EA doing their part

• 
  Mr77 (@WengersLostSon) reported 52 minutes ago

  Every other day there’s always some sort of bs maintenance going on fix your ******* servers mannnn @EAHelp @EASPORTSFC

• 
  Josh (@joshsterdee) reported 59 minutes ago

  @EAHelp fix your servers

• 
  Bruno Godinho (@FlaNacao2019) reported 1 hour ago

  @EAHelp @easportsfcbr/ Severe Input Delay & Lag After Title Update 1.5.3 (07/04/26) - PC Since the Title Update 1.5.3 released yesterday (April 7th), the game has become almost unplayable online for many PC players. Problem: Heavy input delay (3-10+ seconds) Slow motion gameplay

• 
  长川 (@nfkqOo0Lqe6485) reported 1 hour ago

  @EAHelp @EAHelp Please help me deal with the account problem. I have sent you a private message.

• 
  Wolfgang Prüger (@WolfiPr) reported 1 hour ago

  @EASFCDirect @EAHelp @EASPORTSFC This game would be much better, if you idiots would fix key things like gameplay and matchmaking. Perfect round in gauntlet is impossible for me bc despite having a bad form in "friendlies", I am still getting matched against elite players.