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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Online Play (45%)
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Sign in (43%)
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Matchmaking (6%)
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Game Crash (6%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Beverley |
Online Play | |
 Matino |
Matchmaking | |
 Charlotte |
Sign in | |
 Dendermonde |
Sign in | |
| New Haven |
Sign in | |
 Melbourne |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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RobertoDeodato
(@deodato_roberto) reported
@EAHelp there’s a problem with Bruno Fernandes HL price range. What did u do???
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iateabee DJ
(@IateabeeDj) reported
Fix ya servers @EASPORTSFIFA @EAHelp - ping nearly 100ms, games glitching and unplayable! #fifa21 #easervers
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Zack
(@ZackEnnio) reported
@EAHelp @Dragonhart57 Saying that it has always been displayed on the squad selector screen is a flat out lie and you know it. I don’t get how you can keep repeating a point that wasn’t true. It’s not hard to admit there was an error.
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Łukasz Wielgosz
(@lukaszwielgosz) reported
@EAHelp Is possible that will be some fix or patch to solve problems DirectX Error DirectX function "Dx11Renderer::tryMap"... in Mass Effect Andromeda? EA Support in my country couldn't help. It's global problem. Why I can't play for a game?
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Jai
(@TheJaiStraughan) reported
.@EASPORTSFIFA @EAFIFADirect @EAHelp your game is trash!! Final attack of the game to equalise and my opponent disconnects and gets the win? Not to mention the score from half way glitch. Fix your game!! #fifa21
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Mohammed Sogati
(@Sogati) reported
@EAHelp Thanks, the problem solved with changing the payment method (i use PayPal instead of credit card) it’s weird but it have to be solved by PlayStation
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h
(@bobbyisabitbob) reported
Your game reeks of piss were in February and you can’t fix a no loss glitch in champs @EAHelp
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Sean Jones
(@TheRegista56) reported
@EAHelp I want to know why my DMs are being ignored. 250+ DMs sent this week raising technical issues of your making. I’ve requested a formal correspondence address & phone number so I can raise my complaints officially. Zero response. Other players are being answered.
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Gatai Mwaura
(@gatai_mwaura) reported
@Respawn @EAHelp I was wondering why the bug of getting kicked is still around. I tried to log in the other day but It kicks me out and does not even load. I hope that EA fix this
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Hanza
(@KutYeen) reported
@EAHelp I send a help ticket over a week ago and haven't had a reply! I have some issues with my old account, which is connected to my old email and I don't have access to that email anymore
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Craig Anderson
(@the__mranderson) reported
@EAHelp @Mufc_RowlessV2 I did the first one earlier in the week and was mortified when I got a OTW Bale?! I through it was a glitch or something was wrong. I would never of done it in the first place. Refunds for everyone would be good PR.
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Shaheen Wadvalla
(@ShaheenXO) reported
@EAHelp I’m not sure y’all are aware but FUT is unplayable in Africa. I’m getting disconnected every single weekend league with a loss at least a handful of times. This is pathetic, fix your servers!
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bahzero
(@bazhero) reported
@EAHelp Don't need no trouble shooting tips from todd, the problems not on my end fix your servers. Plenty of videos on youtube and twitch showing slow mo servers and rubberbanding all over the place.
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Justa Spam
(@SpamJusta) reported
@EAHelp @Vamp84026587 There's a problem in Madden i can't make RT Audibles for some reason ?
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baberuthOG
(@BaberuthO) reported
@EAHelp I am having some technical issues and could use you assistance.
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CJ
(@connorjamie3) reported
@EAHelp Fifa 21 is broken. Constant pause and speed up in FUT Division Rivals to the point where the game is UNPLAYABLE.
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freshleg
(@freshleg1996) reported
hey @EASPORTSFIFA @EAHelp @EAFIFADirect i thought you were done fix the problem to find opponent? still happening and what did the latest update actually update?
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James Stark
(@jameseahawk) reported
Okay, Okay, Okay....I got the feeling that @EAHelp is getting a little overwhelmed with the amount of people it's trying to assist. Guessing based on the 10 he response time. @Respawn should have acknowledged the login screen issue a week ago, this wouldn't be happening.
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Vance Courchene
(@Vancou420) reported
@PlayApex @EAHelp having a problem with Apex Legends. Trying to play a trios match but keeps loading me into duos, been having this problem on and off for about 2 years now.
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DFC PYRO
(@KruperEvan) reported
@EAHelp remember when people were getting stuck on the connecting to lobby screen on #ApexLegends well this has been happening to me all day and the only way for me to start a new game is to force close apex legends on Xbox and some of my friends aren’t having the same issues
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Bryce Norton
(@BryceNorton8) reported
@EAHelp playing of FIFA mobile, I’ve completed the tutorial SBC but it hasn’t unlocked the rest of the SBC challenges, anyway to fix this? Am I doing something wrong?
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Shashwat Tiwari
(@super9st) reported
@EAHelp I'm experiencing lag in Division Regards and weekend league in FIFA 21. Plz fix the problem ASAP!!!
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Mahamri
(@Mahamri_hamid) reported
@JFsalazarM @EAHelp Did you manage to fix the issue? I'm kinda going thru the same
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rotorooter
(@rotorooter64) reported
@EAHelp what a useless excuse for Customer Service this is. Across the whole company. Sure most of them are decent people, just being told by management to ignore folk. Contact them, no reply. Cool. Speak to a Live agent? Just lies to get you off the service. 👍👍🏿👍🏻
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Robert 'Mash' Webster 📖
(@UltimateMasher1) reported
@cam031180 @EAHelp There has been a issue with xbox live disconnecting that could be the cause. Does it say disconnected from the EA servers, please check your internet or something like that?
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jessy checks
(@JessyChecks) reported
@Ryanpal13879339 @EAHelp I will recommend cyberteach_security on Instagram he help me out when I have same issues he can recover your account...that I assure you 💯
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Ryan Kuhlenschmidt
(@ryankuhlenschm1) reported
@EAHelp on Madden 21,random and created draft picks have their names censored now. Is there a fix for this coming?
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jessy checks
(@JessyChecks) reported
@ScottPell5 @EAHelp I will recommend cyberteach_security on Instagram he help me out when I have same issues he can recover your account...that I assure you 💯
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DFC PYRO
(@KruperEvan) reported
@EAHelp IM HAVING THIS PROBLEM AS OF NOW WTF IS GOING ON
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Conan Barbosa
(@ConanBarbosa) reported
@EAHelp @devb21 I'm having the same issue with my PS4 Madden 21. Cannot begin franchise mode without the game crashing & botting me out, followed by that error code. Need help please.