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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Online Play (56%)
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Sign in (40%)
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Matchmaking (2%)
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Game Crash (2%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Quito |
Online Play | |
 Southampton |
Online Play | |
 Mérida |
Online Play | |
| City of London |
Sign in | |
| Porth |
Online Play | |
 Brest |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Blake Ballard
(@BlakeBa23267940) reported
@Im_Wuzhy @MaddenNFLDirect @EAHelp They are never going to fix it they keep releasing new bundles but don’t help the community
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Noah Sandoval
(@NoahSan23815313) reported
@Ageless_Chubbs @EAHelp @KingKRool74 If they would care about us then they would tell us the problem or maybe when it will be fixed
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Hopper Dave
(@Hardturm_1886) reported
@EASPORTSFIFA @EAFIFADirect @EAHelp why on earth are my players moving like they’re stuck in mud? Happens every weekend league and now even during a weeknight? Are you actually going to address this issue or do you not give a ****?! Surely you’re aware of the terrible gameplay?
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Sean Lucas
(@SeanLuc92312627) reported
@MaddenNFLDirect @EAHelp Fix mut bruh
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Kevin Tonn
(@KevinTonn14) reported
@EAHelp can you please help me with my account on madden it’s having issues n support has not reached out
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matt♛
(@Matty_ice92) reported
@MaddenNFLDirect @EAHelp What about Madden Ultimate Team? When y’all gonna fix that?
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sandra turk
(@sandee0817) reported
@KevinTonn14 @EAHelp So many folks having the same issue at once I'd advise sending a message to KODATECHK on Instagram They helped my friend get it working again
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200 IQ IcyLazar
(@IcyLazar) reported
@MaddenNFLDirect @EAHelp So what about all MUT players that haven’t been able to get into the game for days. Are you going to even address the problem or dk something about.
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Adam Hop
(@AdamHop8) reported
@MaddenNFLDirect @EAHelp i still cannot get into any squad or head to head or solo battle or challenge games. it still says our servers cannot process your request at this time. pls fix this.
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The Goat
(@simplythagreat) reported
@EAHelp what is up with this “server maintenance?” I’ve been locked out of MUT, and only MUT, since Christmas Eve! I know many people are experiencing this issue and we all just want it fixed. Or at least communication
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Shane🔴⚫️⚪️
(@_user46) reported
@EAHelp Thanks Isaac for the response, but I am still having the same issue. How do I fix this
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quax rose
(@quax_rose) reported
@MaddenNFLDirect Fix the Ultimate Team servers. For me, it's still down. I've contacted EA support literally 3 times. It's ridiculous. Fix the Ultimate Team servers so new players can play the mode @EAHelp @MaddenNFLDirect
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wizardtrimes
(@wizardtrimes) reported
Is there ANY way to contact @EA customer services for help? I've sent three emails now about the same issue and nothing has been solved. Their phone lines are never open. I'm considering taking this further under the Consumer Rights Act to get my content. @eahelp
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Hazza
(@harrijtv) reported
@EAHelp Fix your servers u **** company
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Alec Frey
(@AlecFrey8) reported
@MaddenNFLDirect @EAHelp Hey well guess what I still can get into ultimate team can you please help me out or just fix your whole game
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itizjack
(@itizjack) reported
@EAHelp @JoelTho25434337 Can you just fix it. I know you guys wanna create more heirlooms but people still play this game
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Leonardo
(@Leonard57149920) reported
@EAHelp please fix the generate best lineup glitch on mut
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Jacob King
(@JacobKingTn) reported
@em_tfan @EAHelp @GorillaKing51 I have the same problem. Madden is choosing to be ****** and not fixing the issue. Nothing has worked for 3 days.
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Kalen Doherty
(@kalen_doherty) reported
@MaddenNFLDirect @EAHelp We still need to be able to get into ultimate team, please fix this!!!
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Griffin middleton
(@Griffinmiddlet3) reported
@EAHelp I can’t get into ultimate team but I can get in when I sign in with other accounts. Please tell me how I can get in on my account.
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k
(@Kyle1571_) reported
@EAHelp mut squads doesn’t work. you cant invite friends pls fix it
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Mr. California
(@Yas_Devil_M3) reported
@EASPORTSFIFA @AlphonsoDavies I don't have my Robinson to claim after completing him. You can check my gamertag and email. I ran all your normal trouble shooting options of checking my internet (reset everything too), logged out and back in and I don't want to want 24 hours. Please help add him! @EAHelp
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itizjack
(@itizjack) reported
@EAHelp Fix titanfall 2 servers. Over 1 year now can only play on Brazil servers. If I wanted to go to Brazil I’d learn how to samba
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Connor
(@himothy889) reported
@MaddenNFLDirect Yo @EAHelp Christmas morning I got into mut, bought $15 worth of points and then I got kicked out of the game, I haven’t been able to play since. So I would appreciate I you could fix this
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Mr. California
(@Yas_Devil_M3) reported
@MaddenNFLDirect @EAHelp I don't have my Robinson to claim after completing him. You can check my gamertag and email. I have ran all your normal trouble shooting options of checking my internet as usual (reset everything too), logged out and back in and I don't want to want 24 hours. Please help add him!
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Christopher Pawlowski
(@Christo36175181) reported
@em_tfan @EAHelp @GorillaKing51 I have had the same problem
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Aaron Marr
(@Im_Wuzhy) reported
@MaddenNFLDirect @EAHelp EA WHAT IS GONNA ON I CANT LOGIN TO MY MADDEN 23 ACCOUNT OVER SOME STUPID BUG THAT HAD TO HAPPEN ON CHRISTMAS DAY NOW BEEN LOCKED OUT FOR 3 days thank you great support!!
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- Kunchy-
(@Kunchy8) reported
@EAHelp fix MUT. haven't been able to log in in 4 days now
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Dominika Ostrowska
(@mishkaao) reported
@EAHelp why is the app so BROKEN ?!! Why launch a product that doesn’t work and make the switch compulsory?? Absolutely embarrassing for EA. I can’t access any of my games and my store content won’t even load fgs
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Nate Burns
(@NateBur32320221) reported
@MaddenNFLDirect @EAHelp It has been 4 days please fix it now by not doing so it is only hurting your company’s name