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EA Games status: server issues and outage reports

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Full Outage Map

Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

  • 38% Online Play (38%)
  • 29% Sign in (29%)
  • 14% Matchmaking (14%)
  • 14% Glitches (14%)
  • 3% Hacking / Cheating (3%)
  • 2% Game Crash (2%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

CityProblem TypeReport Time
Casablanca Sign in 4 days ago
Rostock Sign in 4 days ago
La Châtre Online Play 4 days ago
Arnage Matchmaking 4 days ago
Paris Online Play 4 days ago
Curitiba Glitches 4 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • RickSinkoe
    RagnaRick (@RickSinkoe) reported

    @EAHelp @EASPORTS_MUT @EASPORTS What in the actual hell is going on with your servers.. A total lack of communication, no service and still no way to play the game. It’s really frustrating that I can’t play a game I Bought due to ur company’s incompetence! Fix ur servers!🤬😤😡

  • nnnvvv222
    nnnvvv222 (@nnnvvv222) reported

    @EAHelp Hey, I tried contacting EA customer service but I keep getting an AI bot and can't seem to get through to an actual human. The bot just keeps suggesting the same basic fixes that I've already tried. Do you know how to get through to a real person at EA support?

  • davidjrivera21
    Davidjrivera21@aol.com (@davidjrivera21) reported

    @EAHelp …. We have a franchise season going and we notice teams are shaded with no user icons and are unavailable for new users select them. What is the issue and how can it be fixed?

  • iamDame2Cold
    Sherri Only Son™ (@iamDame2Cold) reported

    Say @EA I entered my password for the EA app, due to unnecessary security measures..You require me to enter a passcode that you are supposed to send to my e-mail…30 mins and 10 requests later, no code. How do we fix this? @EAHelp

  • yldrmfevzican
    fevzi can yıldırım (@yldrmfevzican) reported

    I've been experiencing connection issues in EA FC 26's Ultimate Team game mode for about two days now, and all the solutions I've tried have failed. I need help. @EAHelp

  • JeffPoe_tra
    Jeff (@JeffPoe_tra) reported

    @AskEASupport playing Battlefield 6 on PC via Steam. I have 900mbps Wi-Fi 6, but my in-game ping is suddenly stuck between 110ms–160ms. I already flushed my DNS and reset my hardware. Matchmaking is routing me to the wrong regional servers. Any known server issues right now?

  • FZTDW_T
    🍥小仙女吃桃王 (@FZTDW_T) reported

    @EAHelp My EA account is broken. Every time I restart my PC or close the EA app, it forces me to reset my password. It also automatically unlinks my Steam account. I cannot use your website (Error 404/500). Please DM me.

  • yusufjr2727
    Yusuf Acay (@yusufjr2727) reported

    I've been trying to access the game since 7 PM, but coincidentally, it keeps saying it's inaccessible. Why is this happening? Please fix it. @EAHelp

  • oglea071
    Aidan Ogle (@oglea071) reported

    @EASPORTS_MUT @EAHelp @EASPORTS tell me why I can’t play a game on your dog **** servers, it is April fix your game… you make millions just of game purchases not to mention in game purchases

  • MichalZajac61
    Michał Zając (@MichalZajac61) reported

    @EAHelp @EAHelp there is problem with high ping in Clubs in FC26. In every match players have exactly 260 ping and they are kicked out from match when it’s substitute. Since one week. No one can play…

  • suli435265
    Sultan (@suli435265) reported

    @Manta_Made @EAHelp Heads up, Miles_techz1 can resolve this issue.

  • abo_abdalh89
    abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported

    @EAHelp @EAHelp I have a problem with Ultimate Team on PS5. I can't connect for 2 days. I tried restarting the game, checking internet, and reinstalling, but nothing works. Please help me fix this issue.

  • AlanAlanscard
    ᕦ(ò_óˇ)ᕤ (@AlanAlanscard) reported

    @EAHelp FIX YOUR MADDEN SERVERS

  • jeremy_wamer
    Jeremy Wamer (@jeremy_wamer) reported

    @EAHelp because of all the TERRIBLE CRASHING! I missed all the early Draft store content 👏 thanks. This game’s been broken for weeks Home Screen Home Screen can’t connect. Yet it’s still doing it right now thanks for nothing as usual

  • Emirionkane
    Emirion (@Emirionkane) reported

    @EAHelp I need help with Case #243410133. My Guest account has an age error and the support button is missing in-game. Chat agents couldn't fix it. Please help me update my birth date manually so I don't lose my progress. #EAHelp #FCMobile

  • McginnesSeth
    Seth McGinnes (@McginnesSeth) reported

    @EAHelp Fix your dog💩 servers!

  • AyushmanBoss12
    BeastAyushPlayzz (@AyushmanBoss12) reported

    @EASFCMOBILE @EASFCMobile @EAHelp Many players didn't receive the 200 Draft Vouchers after completing the Heroism Chapter due to a glitch. Others got extra rewards, so it's unfair. Please check and provide compensation to affected players. #FCMobile #FixTheGlitch

  • Tomas42097
    Tomas (@Tomas42097) reported

    @EAHelp Hi, I'm having a serious issue. My PSN account is linked to an unknown EA email address that isn't mine. I have no access to that email and can't play any of my EA games. Standard support isn't responding. Can you please help me unlink it? Thanks.

  • Rocinantemoons
    before i slip,, ima slide♟️📜 (@Rocinantemoons) reported

    @CYN4PT1C @EAHelp @Battlefield 4 months now and still no fix

  • yusufjr2727
    Yusuf Acay (@yusufjr2727) reported

    @EAHelp I can't access the game in Türkiye, please fix it.

  • Richard71873905
    Richard (@Richard71873905) reported

    @EAHelp My game constantly says Our servers cannot process your request at this time. Please try again later. It's been doing it for days now. Restarted it same thing. Everything on my side is good. Its ea's problem. Please help thank you

  • bust_busta
    busta bust (@bust_busta) reported

    @EAHelp @EAHelp @EASPORTSFC I am requesting an immediate escalation for Case #[243220939]. I have a server-side data corruption issue: an unclaimed Evolution reward is stuck and unredeemable, causing my account’s Store access to crash entirely.

  • Elliotboy45
    Elliot (@Elliotboy45) reported

    @atomichawk01 @EA @EAHelp Sadly 😔 I dealt with the same problem before. Support couldn’t resolve it, and an telegram user (moore_geek) ended up helping me recover my account. Hope this info helps you.

  • iumut18
    Umut Savaş (@iumut18) reported

    @jasonchai045 @EAHelp thank u for comment. I created ticket for this problem. I wish they will fix it.

  • _callambennett
    Callam Bennett (@_callambennett) reported

    @elif__cemil @EAHelp It’s more the fact EA are refusing to do bits on their end despite a formal email request from Microsoft. I don’t know how to resolve this issue without EA doing their part

  • WengersLostSon
    Mr77 (@WengersLostSon) reported

    Every other day there’s always some sort of bs maintenance going on fix your ******* servers mannnn @EAHelp @EASPORTSFC

  • joshsterdee
    Josh (@joshsterdee) reported

    @EAHelp fix your servers

  • FlaNacao2019
    Bruno Godinho (@FlaNacao2019) reported

    @EAHelp @easportsfcbr/ Severe Input Delay & Lag After Title Update 1.5.3 (07/04/26) - PC Since the Title Update 1.5.3 released yesterday (April 7th), the game has become almost unplayable online for many PC players. Problem: Heavy input delay (3-10+ seconds) Slow motion gameplay

  • nfkqOo0Lqe6485
    长川 (@nfkqOo0Lqe6485) reported

    @EAHelp @EAHelp Please help me deal with the account problem. I have sent you a private message.

  • WolfiPr
    Wolfgang Prüger (@WolfiPr) reported

    @EASFCDirect @EAHelp @EASPORTSFC This game would be much better, if you idiots would fix key things like gameplay and matchmaking. Perfect round in gauntlet is impossible for me bc despite having a bad form in "friendlies", I am still getting matched against elite players.