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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Online Play (54%)
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Sign in (37%)
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Matchmaking (6%)
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Glitches (2%)
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Game Crash (2%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Online Play | |
 Mérida |
Online Play | |
| City of London |
Sign in | |
| Porth |
Online Play | |
 Brest |
Game Crash | |
 Cuiabá |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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LukBan
(@LukBan3) reported
@EAHelp By the way I wrote many times on EA help, I wrote emails, I tried by phone help and since february irbis still that problem with some pauses of course. I couldn't bought C. Puyol, I could bought Socrates, and now it is again that I don't see Limited Time offer Campbell and Seedor
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kings1z3slim
(@kings1z3slim) reported
@EAHelp so I tried a few rivals matches before going into weekend league but been disconnected every time so far within a couple of mins... Are there server issues and are we going to get a refund on our points as at this rate I won't get to play this weekend
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Charlie Derr
(@DerrB15) reported
@EAHelp why aren’t my madden 21 trophies on ps4 working? If the game is broken can I get a refund?
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C. R. Stewart
(@CRStewart3) reported
@EAHelp Yea, that really doesn't provide any answers. It is a very frustrating problem and kind of defeats the purpose of having a game to play with friends.
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Leonball
(@Leonball19) reported
@EAHelp Dear ea employee since last night, I have a problem. Every time I finish a fut division rivals game, I don't get coins or the weekly points.
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P.B.
(@preslavbanchev) reported
Hey, I’m playing with 28-30 Ms since ever, today after 14:00 I was playing drafts, then I noticed my Ms is 140 on red, though it’s visual bug but it wasn’t .. lagging af 5-6 sec delay. Stoped for 2-3 hours , logging now, same s. @EASPORTSFIFA @EAHelp
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David Sánchez
(@dsanchez_4) reported
@EAHelp @EASPORTSEsp fix my incidence, please./Arreglad mi incidencia, por favor. #78862541
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HALPALHONES
(@halpalhones) reported
@EAHelp I've submitted a ticket for like 2 weeks + already and still no email back to fix my situation, its related to @PlayApex
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Vasudevan Surendran
(@SVasuren) reported
@EAHelp This is annoying! 2nd time in 2 weeks, I am unable to connect to fifa 20 EA servers through @EAPlay and @XboxGamePass. Is anyone else having similar problems?
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Jaym12
(@Jaym126) reported
@EAHelp I am hating this game I went 5-1 and was through on attack in my other then I disconnect from both games, I then decide I want to see if I disconnect from a game if I am losing well I didn’t disconnect I only speak facts I don’t do if buts or maybe
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Pablo Riva
(@PabloRivaMusic) reported
@EAHelp Hey, you said It’s temporary but I’ve had 10 games in a row across 3 days with same lag. It’s unplayable!
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ItzMullerCorner
(@ItzMullerCorner) reported
@EASPORTSFIFA when you fixing the connection issues? I’ve not went into a game for about a month now without constant lag...your game is the only game that lags @EAHelp
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Jackie
(@jax_2021) reported
@EAHelp My sons account is registered to an email that i can no longer access. He needs to change passwordbut cant. I also cant login using an alternative password. Can you help pls?
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textas32 on break
(@keiyahmoore9) reported
@EAHelp is you guys fixing the laggyness an the sims 4 cause everybody game is lagging now you guys need to fix it I wanna play
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James
(@James43060) reported
@jax_2021 @EAHelp My account got same similar issue.. i contacted support services but they wouldn’t help me...I got referred to @cyberbrainsecurity1 on Telegram and they were so helpful and reliable. They can help you
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mike nichols
(@nicholsm68) reported
@EAHelp need help being able to sign in to play madden on ps4 get that account message
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Losti
(@Losti00) reported
@EAHelp FIx servers 🤡🤡🤡🤡🤡🤡🤡
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Original Tomy
(@Tomas_Almanza) reported
@EAHelp What about accounts you accidentally banned the fut market? Why don't you fix that?
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TeKiLLa1985
(@TeKiLLa1985) reported
@EAHelp In FiFa21 i have opened some Packs from SBC's and got normal Golden Modric insted of his FutB Card can you fix that?
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Kelly Diaz
(@acid_witch) reported
@opalshade @TheSims @EAHelp I think it is. I came to Twitter to see if anyone else might be having connection issues. Seems I'm not the only one. This happens too often!
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Adam Flory
(@AdamFlory40) reported
@EAHelp my ps4 is connected to the internet but BFV won't allow me to go online. Are servers down?
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Ghassan Al-Ghouri
(@AlghouriG) reported
@EAHelp then when ever I play I can not control the player with the sign but if I play any another mode like squad battle or even kick off it works fine; the problem only exists whenever I play online!!!
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Mango
(@Mango20099061) reported
@EAHelp battlefield V isn’t working for my brother on Xbox. I got the game through game pass ultimate, and he’s using a shared account on a separate Xbox from me. I understand that this is a known issue that has been ongoing since last year, but is there solution for this yet???
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Chicago Sports Fan 🐻/🐂
(@CHISportsFann) reported
@EAHelp will anybody ever respond to my DM/problem? Or do you guys just not care??
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T U
(@Thundechuu) reported
@PlayApex @EAHelp fix the game sound! It's broken across all platforms
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Kunal Ajmani
(@KunalAjmani1) reported
@EAHelp I have been constantly getting disconnected while playing the weekend league, and even though I’m leading by 2 or 3 goals, after getting dc’d I get a loss. Kindly fix this lame system where you suffer a loss even if you’re winning a game and get disconnected.
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C. R. Stewart
(@CRStewart3) reported
@EAHelp We did this and are both NAT B. We have played other games online before and never had an issue on the Switch.
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Da Raidas! PS4 & XBox
(@MUTcentric) reported
Never got my MUT rewards. Contacted @EAMaddenNFL & @EASPORTS_MUT & @EAHelp No one answered. Guess they dont like when i criticize them. Kind of pathetic. Shows how they view customer service.
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Ghassan Al-Ghouri
(@AlghouriG) reported
@EAHelp hi, l need help on my fifa 21; last night something weird happened while I was playing online my game stopped and I have been kicked out of the whole fifa 21 with error. Then I have sent the error report to fifa, I logged again into the game and fut and I tried to play
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Aykan
(@ScarecrowLuzern) reported
@EAHelp Hey lads I finished downloading MoH Airborne on EA Desktop but the Game won’t start. The error is saying that my graphic card isn’t supported but my pc is only a year old...