EA Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Online Play (46%)
• Sign in (40%)
• Game Crash (8%)
• Matchmaking (6%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Cagnes-sur-Mer	Online Play	1 day ago
Belfast	Online Play	2 days ago
Ecatepec de Morelos	Sign in	2 days ago
Tarbes	Online Play	2 days ago
Perth	Game Crash	2 days ago
Bristol	Online Play	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt ➡️🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 | #VoteReformUK ➡️ (@ReformMatt2000) reported 10 seconds ago

  @EAHelp FC 26 keeps crashing. Fix the ******* game!😡🤬

• 
  frizz. (@Eazystix) reported 54 seconds ago

  is anyone having problems with sims4 crashing on ps5? @EA @EAHelp

• 
  alex (@alex61867533024) reported 5 minutes ago

  @EASFCDirect @EASPORTSFC @EAHelp can you guys please fix the live events. for the last month and a half i've been getting kicked out the second i load in, and its wasting all my attempts leading me to getting ZERO rewards.

• 
  VRS_Ninja (@VRS_Ninja) reported 8 minutes ago

  @ApexLiveComms @EAHelp Can yall actually fix ur game dude?

• 
  MG (@mginio1969) reported 9 minutes ago

  @EAHelp You having server issues today? Been on BF6 Xbox since launch today I can't get a game, players floating, disconnected errors server errors.BF5 very similar.Other game brands are fine online

• 
  William (@William2kTV) reported 12 minutes ago

  @EAHelp please fix your ps5 servers I cant take another game of playing a laggy game because someone im facing has trash internet.

• 
  blue&orange11 (@solaraguy11) reported 12 minutes ago

  @EAHelp why is there such horrible lag in your severs making battlefield almost unplayable. And before you ask I’ve tested all of my systems which are fine

• 
  ᶠᵃʳˢᵏᵒ (@Farsko11) reported 12 minutes ago

  @EAHelp Fix the middle east server we cant play the ******* game on proclubs

• 
  Muhammad Alaa (@Mu7ammadAlaa) reported 14 minutes ago

  @EAHelp @EASPORTS @Steam Hi Everyone, I am reporting two critical issues while playing FC26 that I need immediate support with: 1. I am facing a sudden increase in the latency and a drop in the FPS to be lower than 10 while playing the game without any clear reason.

• 
  SuperbowlMvpHurts 🧊🦅🧊 (@JalenPercs1) reported 14 minutes ago

  @EAHelp Why can’t I buy the“ultimate legends token pack”? It says “an issue has occurred, please try again later. Contact customer service if the issue continues to occur. Also fix your game. There is a serious glitch in the sugar rush h2h game mode with safeties. Put in some effort

• 
  Cheater Kennedy (@Timefor48) reported 20 minutes ago

  @EAHelp “Someone stole my account.” Chatbot: login page

• 
  Miz (@Miz_UTD) reported 20 minutes ago

  @EAHelp FIX UR SERVERS

• 
  Arman Jouzdani (@ArmanJouzd86950) reported 26 minutes ago

  @EAHelp @EASPORTS_MUT fix the visa cpu event on pc please, it is slowed down and unplayable even with chew clock

• 
  Steve McKnight (@McFlex15) reported 27 minutes ago

  @EAHelp Hope you fixed the connecting to MUT issues on PS5 as they are terrible

• 
  Tulky (@Tulky178512) reported 28 minutes ago

  @SilkOCE @EA_DICE and @EAHelp need to issue fking refunds for people who want it theving lying pricks is what they are !!

• 
  Layne Arias (@arias83696) reported 30 minutes ago

  @MaddenNFLDirect @EAHelp Fix the regs leaderboard

• 
  𝖲A𝐌𝒪𝐑𝗂𝐀 ✞★ (@iam_samoria) reported 30 minutes ago

  Why is not a keeper whenever I use PSG in EA26 season @EAHelp @EASPORTSFC Fix it!!!!

• 
  Rob Hamilton (@DirtyGemsMusic) reported 32 minutes ago

  @Gator_FPS @EAHelp This happened to me as well—I was banned despite playing legitimately for years. My appeals only got automated replies, but the issue was eventually resolved after I reached out to JOE_UNBAN here on X.

• 
  çůmø (@lupesciu9) reported 33 minutes ago

  @EAHelp FIX SERVERS PLEASE

• 
  Hasan Ali (@HasanAl45642585) reported 45 minutes ago

  @EAHelp The EA App's 'Cancel Refund' button failed due to a technical bug, causing me to lose my $20.99 FC 26 deal. Live support (Case ID: 241226593) admits the issue but says they can't do anything. Why should I pay for your app's glitch? I need a fix! @EAHelp @EA #EAHelp #FC26

• 
  LHOOI (@LHOOI4) reported 46 minutes ago

  @EAHelp I try to use the new redeem code to redeem the gift,but it's always show that the gift can't be redeem because each 1 can claim 1 only.That really shocked me, l didn't redeem using this code "CHASETHEDREAM" before.l also can't open the Extra Time.EA pls help to fix it.Tq.

• 
  Dan Delong (@ddelong75) reported 46 minutes ago

  @EAHelp hey there, I hate to, absolutely hate to complain but I have not been able to login to the game but once a day it’s just giving me error codes! I’ve tried everything &now season 6 is closing and I bought the field pass, and I can’t even get close to finishing ! Plz help

• 
  Rusty 🇨🇦 (@Rusty_Sandbag) reported 47 minutes ago

  Hey @TwitchSupport , can you help me disconnect my account from my old EA Account? @EAHelp is INCOMPETENT....

• 
  Muhammad Hakim (@mhakimk) reported 49 minutes ago

  @EAHelp hi, i bought your games on steam few days a go, but when i tried to play, it require me to login to an account i dont recognized (the email use by unrecognized account is co*****@fabirikamail.com).

• 
  zenkaiftw (@fwwkenkaiii) reported 53 minutes ago

  @EAHelp Are y’all gonna fix clubs on pc with the cross play being broken and not being able to play? or nah

• 
  jo (@jofuee) reported 54 minutes ago

  @EAHelp I’m locked out of my account because a hacker changed my primary email. The help website is stuck in a login loop and won’t let me open a guest chat I have 2021 purchases receipts to prove ownership. Please help!

• 
  Just-Ice (@lordairo) reported 56 minutes ago

  @EAHelp You guys need to fix the bug on FC 26. I don't understand how one would be winning comfortably in an online game, and once the opponent abruptly cancels the game, the win would not be recorded. That is frustrating.

• 
  ᶠᵃʳˢᵏᵒ (@Farsko11) reported 58 minutes ago

  @EAHelp fix middle east server we cant play proclubs we buy a lot of money on the game this is bullshit 3 weeks we cant play

• 
  Anil ozdemir (@Anilozdemir10) reported 58 minutes ago

  @EASFCDirect @EAHelp I can’t redeem an evolution that was rewarded to me from the season premium pass and because of this bug I can’t open any packs. looks like There are a lot of players having the same issue, it’s been almost a month. Will you guys do something about that??

• 
  🇲🇽tankarcade🇺🇸 (@tankarcadetv) reported 59 minutes ago

  @EAHelp So go back to forums where anything will be drop all the way down no help. It’s maybe it’s a issue where you don’t have enough of help or you wanna see if people have funny names