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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Problems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Online Play (50%)
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Sign in (43%)
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Matchmaking (6%)
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Glitches (2%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Online Play | ||
| Online Play | ||
| Online Play | ||
| Sign in | ||
| Online Play |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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sophie
(@henehoes) reported
@EAHelp @PlayApex this loading screen is ridiculous, i've been having to wait almost 3 minutes everytime i boot up the game to get past the black loading screen and deal with code:net randomly. i've tried verifying the integrity, reinstalling, different account. fix your game
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Joseph Rosado
(@bklynlatino3572) reported
@EAHelp @Qxiieto what u mean @EAHelp u keep posting to help gather details but u guys dont fix nothing for the game since season 7 your game servers have been ****** with bugs and matchmaking but instead of you guys fixing that you guys want to add new stuff or old season maps to the game
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Infinity #RestoreTheSnyderVerse
(@NoJamBros21) reported
@Respawn Many people are still having the CPU usage issue here, they're waiting for this update to fix it but still no solution for the matter @EAHelp
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Comrade Cactus
(@comradecactus) reported
looks like the clowns @Codemasters/@EAHelp/@Formula1game forgot to put thrustmaster support into #F12021 very cool not bad at all, I love racing without force feedback this is sarcasm, fix your game
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Gianna:)
(@SpicedLawley) reported
@EAHelp @EA listen you mofos. I’m trying to play apex. Stop fricken lagging and kicking me out of RANKED and giving me A MATCH ABANDONMENT! I DIDNT LEAVE, you people just can fix your games
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florian
(@heyimcrazyy) reported
@EAHelp Trying to play Apex Legends but I can't login because my credentials have expired. I can't reset my password.
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icrazgames
(@H0wGamesWork) reported
@EAHelp @PlayApex @Respawn I bought apex coins and I didn't get my coins but it still charged my account,I play on Xbox and I have an email confirming my order, is this a new glitch CAN SOMOME HELP ME!!!!!
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Nukey B
(@b_nukey) reported
@EAHelp It's ok now but help @Respawn they need people to help them with the bug a ddos send them some competent people to help them so then everyone will be happy
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Djsease
(@hidjng) reported
@EAHelp I have a problem I bought a 10$ and then 20$ apex coin pack, I received my 10$ worth of apex coins but not the 20$. It has been over 24 hours and the 20$ pack has not been added to my account.
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Jayden76 _offical
(@Faze_Jayden76) reported
@EAHelp im still having issues with it
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Rodrigo Moreno
(@RodrigoMoreno__) reported
@avfcdom2 @EAHelp You fix it?
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Jinz0_Over
(@yvelta29) reported
Imagine Getting DDoS in #ApexLegends AND!! on top of that get a penalty for it @Respawn @EAHelp your game is punishing the wrong people
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Primed Thor 🇺🇸
(@Primed_Thor) reported
Now titanfall 2 servers are down again. Please fix this @Respawn @EAHelp
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damyon
(@damyon39909339) reported
@Respawn @EAHelp so the bundles for the new event say unavailable and i cannot buy apex packs i had the same problem last event and yall refuse to help me so it would be nice if i could get some damn help
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lily 🐯
(@yuki_1302002) reported
@EAHelp I Need assistance for this issue again 💔
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Bobby Oshae
(@Bobby0shae) reported
@EAHelp hey i cant login to my acccount i have acces to my old email to reset password cant play none of my games pleasseee help
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z
(@_zmzs) reported
& then NO teammates.. fix your dogshit game @EAHelp @PlayApex @PlayApexES
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Soul_Stealer0601
(@stealer0601) reported
@EAHelp Umm I need to contact the ea support again about the heriloom shards because I was never contacted about it on the ea website could you please help me fix this issue
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doublerooti
(@_ahsanihsan) reported
@EAHelp @kralexxd And you guys need to turn this bot off, it must know that your incompetent team cannot fix the hacks and cheaters in the game
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damyon
(@damyon39909339) reported
@EAHelp @Respawn @PlayApex so me and my friends have address this problem multiple times and yall keep refuse to do anything about it or respond to try to fix the issues that i cannot buy apex packs or bundles with apex packs in it so can i get some damn help
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Haydenlucas0
(@haydenlucas0) reported
@Respawn @EAHelp i purchased apex coins and never received them how do i fix this it's happened about 3 or 4 times????
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Luke Hamilton 🏴 #JB17 #AH19
(@xLukesterx) reported
@EAHelp Thanks for setting up a Case for me, I made edits to the game/platform to better reflect the closest I could get to NFS Carbon, as well as allowing me to actually send a direct Email and mention that my issue was for that game instead!👍
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Brandon is Extremely Online™️
(@roundontheends) reported
@EAHelp can I please have my password login back for Tapped Out? Your verification system is broken. I had no issues with the password for the previous 8 years.
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Júlio Guto
(@GustzzC) reported
@EAHelp I'm having problems with UFC 4 I downloaded the game on ea play , because they recently released the game on the play list, so I downloaded the game but I keep getting a message saying that the test expired how can i solve this?
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Luke Hamilton 🏴 #JB17 #AH19
(@xLukesterx) reported
@EAHelp Thanks for the quick response! But uhh just one problem, when trying to go through the Contact Us/EA page, when searching for any EA product with "Need For Speed", it doesn't even show Need For Speed: Carbon...🤔
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香香甜甜最靓崽
(@xWKixYHga7Izegc) reported
@EAHelp I have a question about this. I have contacted the online customer service twice, but you still think I am cheating. Why don’t other fps games think I’m cheating?
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Gabalus
(@Gabalus) reported
@EA @EAHelp Dear EA, can this issue please be solved for the last days the Multiplayer of NFS RUN ("King for a Day" trophy on PS3)? Would be really cool to finish the trophy list before the server shutdown.
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Dusty Mac
(@dustinmac1993) reported
@EAHelp alright so I can't login to the Origin account that is linked to my PSN due to me no longer having access to that email from many years ago. I just want to link my new ea account to my PSN so I can actually play FIFA online. I just need a way to unlink my prior account
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John Travers
(@JohnTra46214969) reported
@EAHelp good morning. I need help with my account please. I haven't been online for some time, my login details have expired or are wrong. And I dont have access to the email account I used to set up my EA account.
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Armin Zaman
(@GG_ItzAzr) reported
@EAHelp @Respawn Ever since the new Thrill Seekers event launched , I've been getting FPS drops . I used to get 120fps but now it drops to 20 and the stuttering is worse nowww Please fix these issues instead of just launching new skins they've been here for a while now