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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Sign in (46%)
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Online Play (34%)
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Matchmaking (12%)
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Glitches (3%)
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Game Crash (3%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sheldon |
Sign in | |
| Centerton |
Online Play | |
| Atlanta |
Sign in | |
 Margate |
Sign in | |
| Lexington |
Sign in | |
| Kernersville |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Wells
(@LeeWell41844512) reported
@EAHelp Its either a bug or something wrong with the graphics because multiple people have the same problem
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BBQ Penguin
(@BBQ_Penguin) reported
@EAHelp 90% of your community has connection issues. It's about time you guys held your hands up & admit it's you. No amount of troubleshooting will fix it, i promise you. It is literally the only game where one player lags and the other doesnt. Every game is slow, delayed & sluggish
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MyOwnHero
(@MyOwnHero6) reported
@EAFIFADirect @EAHelp @EAHelp I’ve been getting an error connecting to FUT for the last 2 days can you please fix this
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EZBC grae😼
(@graeIyn) reported
@gonvndx @EAHelp it usually doesn’t matter. when i’m at home i play with 500-700 ping and i usually just lag really bad, it doesn’t force me out of the game like that.
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Lee Wells
(@LeeWell41844512) reported
@EAHelp It started the start of season 9 and i know its not just my apex because people on reddit have had the exact same issue
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RaccoonDisco
(@RaccoonDisco_) reported
@NepentheZ @EAFIFADirect @EAHelp - U Fix
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clattersphotos
(@clattersphotos) reported
@EAHelp can you guys fix the biomutant download been trying for hours and won't download
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EZBC grae😼
(@graeIyn) reported
@gonvndx @EAHelp i wouldn’t be complaining if it hasn’t been working fine up until last night and they just deployed an update yesterday. i also know other people were having the same issue.
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mike thegoat
(@thegoat_mike) reported
@EAHelp Is there a way to fix this
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|RG| IronBjorn Gaming
(@GIronbjorn) reported
@EAHelp I'm able to login to the account, what's being worked on is a ban due to my account being hacked. Which I didn't find out about until after I changed my password and found fights I couldn't have been in due to not playing the game for montha
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Callum Beddow
(@calwn21) reported
@Daniel37489181 @EAHelp I’m having the same problem
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idk
(@idk86189105) reported
@EAHelp the servers on xbox are horrible i cant play for ****, the input delay is extremely heavy and it’s impossible to play the game like that. fix your game
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J
(@Cobra1337_) reported
@EAHelp Oh! I just thought a patch would fix it.
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RobStyles21
(@robstyles21) reported
Then on top of that your customer service/tech support/@EAHelp & @EAFIFADirect accounts only reply when there's an issue with FIFA points. Keep up the great work!!
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BBQ Penguin
(@BBQ_Penguin) reported
@EAHelp 90% of you community has connection issues. It's about time you guys held your hands up & admit it's you. No amount of troubleshooting will fix it, i promise you. It is literally the only game where one player lags and the other doesnt. Every game is slow, delayed & sluggish.
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BNev
(@Brittany_N666) reported
@EAHelp the sims four is freezing on my ps5. Seems a lot of people online are having the same issue. Is there a fix?
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EZBC grae😼
(@graeIyn) reported
.@EAHelp pls fix apex, i keep getting timed out of the server for no reason in the middle of arena D:
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WesleyShark - //OFFLINE//
(@wesley_shark) reported
@masseffect @EAHelp Any word on another update to fix some if the bugged achievements, like Insanity, Paramour, the kill counter, melee counter, etc...? Thanks!
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Pedro - Kurama não morreu
(@pdrgero10) reported
I'm having a problem in Battlefield 1. When I start the game through Origin it opens and works properly, but when I open it through EA play the menu screen is all black @EAHelp
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DADZIG
(@alifeinwords) reported
@JoeSheedy91 @EAHelp I’m literally having the same issue. Super annoying
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Sticky Outcome
(@StickyOutcome) reported
@EAHelp @BBQ_Penguin its not input lag its EA's manipulation of gameplay
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Peter
(@Peter57883958) reported
@EAHelp I am wrongfully banned for coin distribution, please fix before the year is over
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William reader
(@Williamreader5) reported
@EAHelp Hey is there a problem on console for it cos it did say on the link u have me from 19th may
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Pedro - Kurama não morreu
(@pdrgero10) reported
@EAHelp When I open Battlefield 1 through Origin it works normal, when opened by EA play it is in black screen in the menu, and I can't fix that
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Mina🦋
(@Mina106310) reported
@GIronbjorn @EAHelp Go inbox Direct_services1 on Instagram he got the best service he is fast and reliable he help me to recover back my hacked account
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afflixtions
(@afflixtions) reported
@EAHelp I think it is only with that Wraith skin as it has been the only one I have noticed has no footstep audio in my experience. Apex has always had audio issues so it may not be the only one.
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Raeldon
(@RaeldonTV) reported
@EAHelp @EAHelp it would appear to me that uploading another report would be useless. as of 3 weeks ago players began reporting this glitch. please bob.
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Henrique Suares
(@HenriqueSuares3) reported
@EAHelp I have a suggestion. Put some priority to that bottom. Most priority for the reload bottom, is to reload a gun, after the other actions. Or you can put that press mechanism, that when you press for some microseconds, you can do some actions. But please.. it's a console problem.
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Robbie 🇮🇪☯️
(@RobMcDermott9) reported
@EAFIFADirect @EAHelp any chance of getting some help with accessing the FUT companion app, I always seem to cause unnecessary problems when it comes to it
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Anubis Ra
(@RaXxanubisxxx) reported
@EAHelp it's a very random glitch I've had it happen maybe three times but it's halted my rank grind.