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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Online Play (53%)
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Sign in (38%)
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Matchmaking (6%)
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Glitches (2%)
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Game Crash (2%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Sign in | |
| Porth |
Online Play | |
 Brest |
Game Crash | |
 Cuiabá |
Sign in | |
| Liverpool |
Online Play | |
| Middlesbrough |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Coach Jay
(@901MadeMe) reported
@EAMaddenNFL @EAHelp Player Only Franchise Problems -Kick & Punt Return Camera is TERRIBLE -Teams Do Not Kick Field Goals they do trick plays instead & leave a lot of points off the board because of that! PLEASE FIX THESE ISSUES
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André Zanelato
(@AndrZanelato3) reported
@EAHelp I've been disconnected from the server all the time for almost a month, it's not a problem with my provider
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Med Amine Ch
(@amine_chouchene) reported
@YautjaMUFC_ @EAHelp bro did you find a fix ?
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Leon
(@leonaskenidy) reported
@EAHelp Could you help me to fix it? Appeciated
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Gina Irwin
(@dolphinlove8069) reported
@EAHelp @EAdirect. Thank you for listening to us console player the update was good stopped crashing but I am still having a issue with my sims during gameplay especially if I’m at the retail store I built and own the sims take forever to interact and then employee
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twang32
(@trayviasherman1) reported
@TheSimsDirect @EAHelp still not working
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KP
(@PeezyKP) reported
@sbc_tips No idea but @EAFIFADirect need to fix it. It's a joke a 99 player who feels slower than 60 is a joke @EAHelp
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Dr. Strange
(@_livelovebrandi) reported
@kalllan31 @EAHelp any fix ?
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Cufi Hanasake
(@Cufi_Hanasake) reported
@EAFIFADirect @EASPORTSFIFA @EAHelp and my settings on my entire internet network are fully set. I've been unable to play the game because of these server issues. please solve this problem.
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Leon
(@leonaskenidy) reported
@EAHelp I have clear the cache but the problems still there…
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Türker Eryaşa
(@turkereryasa) reported
@EAHelp New Case : 135657249 How many times have I sent an e-mail, they closed the case without solving the problem and did not respond, please help with the new case✋🏽
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Leon
(@leonaskenidy) reported
@EAHelp one more things need your help, I don’t why I login my EA account and it showed my register date is by date, it seemed I have registered many years ago by using same email address , how it happened? I am so sad with my account and really need your support. Thanks
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Alan Doyle (real)
(@ADoyle0) reported
@WiscoCraaaig @EAHelp I preordered and i regret it but i wish they would just fix the game a lil bit more yk it wouldn't take much
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Lucas.M
(@Lucsky97424) reported
@EAHelp Yes, the EA app say me (in french) : "Your launch failed... try again later." a not very precise error message. For my EA app, my games is not install, AND, I can't manage or launch my game from the EA app (while I have other games from Steam who work good), I dont understand.
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wanjidembo
(@wanjidembo) reported
@EAHelp reboot router..on/off ps5...plug out etherner cables...using wifi...all not working
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Cylo
(@vcylofnr) reported
@EAHelp Hi I have a problem so in fifa there is a ps cup and I won it and it didn’t give me anything, in the prize it shows 100 fut coins but I didn’t get anything
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Coach Jay
(@901MadeMe) reported
@EAMaddenNFL @EAMaddenNFL @EAHelp Player Only Franchise Problems -Kick & Punt Return Camera is TERRIBLE -Teams Do Not Kick Field Goals they do trick plays instead & leave a lot of points off the board because of that! PLEASE FIX THESE ISSUES
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TIR Oldman
(@OldManGamingFun) reported
@EAHelp @EASPORTSFIFA you really need to start cracking down on people who leave a game when drawing level. 4 times today people have left when coming from been a goal down then quitting. I'm going to stop playing the game from now on till you fix this issue.
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Lucas.M
(@Lucsky97424) reported
@EAHelp Hello EA, I have a problem with my Fifa 23 from Steam, can you help me ? I don't find help for my problem on the forum ! I have some screen for explain my problem in detail. To sum up, my App EA doesn't see my Fifa 23 installed (while it is for Steam). Please help me !
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Jhovanny Tinajero
(@Seattle2432_) reported
@EAHelp i still haven't recieved my twitch drops for watching the stream yet is there any way you can fix this?
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Grahaaam
(@GrahamBarnett93) reported
@EAHelp Day 3 and still having the same issue in the game, this is become ridiculous now. Can someone assist at all please?
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あおぞら
(@sky_teal_) reported
@EAHelp hi tokyo server in apex legends have issues that always high ping average ping 10 to 30 but recently its 130 ping also have red marks. could you see and check what is happening in Tokyo server and hope fix and find this problem soon
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Leon
(@leonaskenidy) reported
@EAHelp still not works, problems still there, maybe the data crashes?
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Pound 7
(@pound7_) reported
@EAHelp Don’t know, not log in to the game today…just frustrated to play after got the same problem 2 days in a row
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Manuel Amaya
(@ManuelA67962609) reported
@EAHelp Hey my fifa 23 ultimate team Pro Clubs and even Kick off been acting heavy like my players are so delay and i dont know why i try playing on my other account and it plays smooth its not connection issue.
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Med Amine Ch
(@amine_chouchene) reported
@SGTV03353885 @EAHelp @EAFussball bro did you find a fix ?
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ShAn
(@ShAnlikelax) reported
@EAHelp I can’t post my plays of the month and I just want to get the jersey I’ve tried everything to fix it can I submit it on here (this is nhl 23 btw)
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Joshua Flores
(@JoshuaF83048092) reported
@EAHelp y’all are no help I need to report a problem and all y’all have is that bullshit answer HQ y’all are billion dollar company get 24 hour service cuz I’m tired of not find the resolution to y’all’s **** ups that y’all continuously make especially with gameplay pitiful ea is
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Roland
(@Roland34749060) reported
@EAHelp @turkereryasa Mine was banned too but CLOX_CYBER on Instagram got me unbanned he’s a pro on unban service..
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ピーナッツユキオ
(@Mateo32276721) reported
@_cancr @EAHelp My account also got a permanent ban and support did nothing to help , not until I reached out to @super_cyber1 on Instagram who helped me recover back my account . I confidently recommend his service