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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Sign in (42%)
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Online Play (34%)
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Matchmaking (9%)
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Game Crash (9%)
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Glitches (4%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lodi |
Online Play | |
 Cadiz |
Sign in | |
| Ashburn |
Sign in | |
 Frankfurt am Main |
Sign in | |
 Lokeren |
Sign in | |
| Daphne |
Matchmaking |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Muhammad Hoda
(@MuhammadHoda1) reported
@EAHelp I can't login to my fifa mobile account
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Morta1is
(@Morta1is_) reported
I'm getting error code: wheel every game. Tried VPN, other account, rebooted all devices. Nothing helped, everytime same error. @EAHelp
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Dimpy
(@Dimpy13183918) reported
@EAHelp @Redantz950 Theres a glitch on the fifa companion app where you cannot submit players from your active squad into an SBC, even if i remove them from it, it still wont let me submit it. Any suggestions?
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Bad Meets Evil 😈
(@Redantz950) reported
@EAHelp I'm going to keep posting and calling until someone is nice enough to unlink my account so I can get back to playing Apex with my in game purchases and I know @respawn has a way of helping me with this, is I was a streamer this wouldn't be an issue #EAhelp #apex #respawn
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Bad Meets Evil 😈
(@Redantz950) reported
@EAHelp Those questions for verification have answers that are made up it's practically impossible for me to get them right, I'm having trouble proving that it's me attached to my PSN, but my PSN has all the valid information, credit cards, DOB, billing info etc...
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KellieOcelot 🐆
(@KellieOcelot) reported
@EAHelp @PlayApex @OriginInsider i cant get into a game at all. i get the code net error every single time. ive been repairing game files and nothing changes. please help, i have a private server showdown in less than 45 minutes.
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Bad Meets Evil 😈
(@Redantz950) reported
@EAHelp @Respawn Please unlink my account it is not fair that my cosmetics and in game purchases can't verify me as an active gamer. I don't buy EA games I just play#Apex please someone help me EA customers service don't understand...
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Moll Man
(@Moll__Man) reported
@EAHelp Still having issues and online help chat seems to be down
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D0NT REP0RT ME
(@D0NTREP0RTME) reported
@EAHelp This doesn’t work I still can’t login
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Ian Gibson
(@Gibbo606) reported
@FIFAUTeam @EAHelp Gonna have to say it again. EAHelp are you out there. Still nothing from you. Customer service much to be desired. Any chance you can help EA ?
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Paras Kumar
(@Paraskumar028) reported
@EAHelp There is no Indian server for apex and we Indians face a very high ping issues and lags. If suitable help us.
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🩹
(@h9ech) reported
@EAHelp so i just bought a bundle through origin for the sims 4 which was approximately $49.97 USD, but while i was purchasing via paypal there seemed to have been an error while typing in my password which ultimately resulted in me getting charged not once, but 2 times for (1/2)
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Cliff Unger
(@AmarLoki) reported
@EAFIFAMOBILE @EAHelp Fix AD energy, cant watch two days.
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Morta1is
(@Morta1is_) reported
@EAHelp I've tried steam and origin. Same error. Anyone help me? @PlayApex
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Nukeツ_Yt
(@Nuke1747Y) reported
@EAHelp Hi, i think there's a problem with my internet, so I'm going to try to solve it, and then I'm going to try again
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Sean Barnes
(@Seanwwfc1993) reported
@EAHelp It wasn't a login problem it was game play problems
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That Guy
(@H5EFTW) reported
@EAHelp Please tell me someone is working on trying to fix Titanfall 1 and 2... TF|2 is by far my favourite game and I would hate to see such an amazing game get such a pathetic death.
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Ezee!
(@EzeOyarzun) reported
@EAHelp Please fix the servoors are working terrible, I'm in a qualifying game, I kill 2, 1 assist, and it takes me out, it doesn't reconnect and penalizes me, it's not my internet, I have a recorded game in case you need to see it (Apex legends)
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kenzotweet
(@DativGenitiv) reported
@EAHelp The same answer like your Customer services. I already use a wired connection. By the way the connection is not my problem. My problem is your ingame scripting. I lose matches with my 95 rated team again goldteams because EA decided that!!!
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amy
(@nootnootpootpo1) reported
@EAHelp I love Dream Home Decorator but the gigs don't work properly for me... My sim just gets kicked home once the client is back. No slideshow no reveal. She still gets paid tho. How do I fix this?
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edelgard von bingen
(@fotzepolitics) reported
@EAHelp hi! I have been experiencing severe performance issues after the most recent apex legends patch – stuttering and CPU maxing have made the game unplayable. is there help on its way?
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DMist
(@DMist_) reported
@Respawn @EAHelp Increase the level rank cap to 100 or 150, even this does not fix the cheater issue but at least it's worth a try and also get better anti-cheat. It's tiring to fight 6 cheaters in a row 🙃
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Ghaisar
(@Ghaisar19) reported
@EAHelp I am trying to complete the Kimmich RM sbc and when trying to do the 87 rated squad I am getting constant error messages. Please help.
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topbanana
(@topbana73647540) reported
@EAHelp hello, I am experiencing issues logging into TSTO. I have checked the forums and someone with the same issue as me has been provided a fix. Please help
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112233
(@Fcjszljy) reported
@EAHelp usually i connect to HK sever this problem happened after updating
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Bad Meets Evil 😈
(@Redantz950) reported
@EAHelp No, because the email address as you mentioned is old and I can't get into to do a password recovery for my EA account, I also tried logging in by using my PSN tag because I know my password, but it won't let me sign in using my PSN tag
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BeatzCrusader
(@BeatzCrusader) reported
I can no longer play Titanfall 2 on PS4 due to huge DDOS attacks, and me possibly being blacklisted by a hacker. Please fix this @Respawn @EAHelp #Titanfall2 #SaveTitanfall2 #saveTitanfall
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Aled Hughes
(@AledHughes84) reported
@EAHelp How about fix ur servers so we can enjoy a game we paid £70 for. Daylight robbery charging for a game that’s useless online
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Pete Sinclair
(@petedatrucker) reported
@EAHelp hi can you help me i got new ps5 and I can't sign in as old email and phone number please help
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Jeremy B.
(@Jear_Blast) reported
@EAHelp @44hdAraflo Also same error code as the pic