EA Games status: server issues and outage reports

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Jul 18, 7:40 AM EDT	0	0
Jul 18, 8:00 AM EDT	0	0
Jul 18, 8:20 AM EDT	0	0
Jul 18, 8:40 AM EDT	0	0
Jul 18, 9:00 AM EDT	0	0
Jul 18, 9:20 AM EDT	0	0
Jul 18, 9:40 AM EDT	0	0
Jul 18, 10:00 AM EDT	0	0
Jul 18, 10:20 AM EDT	0	0
Jul 18, 10:40 AM EDT	0	0
Jul 18, 11:00 AM EDT	0	0
Jul 18, 11:20 AM EDT	0	0
Jul 18, 11:40 AM EDT	0	0
Jul 18, 12:00 PM EDT	0	0
Jul 18, 12:20 PM EDT	0	0
Jul 18, 12:40 PM EDT	0	0
Jul 18, 1:00 PM EDT	0	0
Jul 18, 1:20 PM EDT	0	0
Jul 18, 1:40 PM EDT	0	0
Jul 18, 2:00 PM EDT	0	0
Jul 18, 2:20 PM EDT	0	0
Jul 18, 2:40 PM EDT	0	0
Jul 18, 3:00 PM EDT	0	0
Jul 18, 3:20 PM EDT	0	0
Jul 18, 3:40 PM EDT	0	0
Jul 18, 4:00 PM EDT	0	0
Jul 18, 4:20 PM EDT	0	0
Jul 18, 4:40 PM EDT	0	0
Jul 18, 5:00 PM EDT	0	0
Jul 18, 5:20 PM EDT	0	0
Jul 18, 5:40 PM EDT	0	0
Jul 18, 6:00 PM EDT	0	0
Jul 18, 6:20 PM EDT	0	0
Jul 18, 6:40 PM EDT	0	0
Jul 18, 7:00 PM EDT	0	0
Jul 18, 7:20 PM EDT	0	0
Jul 18, 7:40 PM EDT	0	0
Jul 18, 8:00 PM EDT	0	0
Jul 18, 8:20 PM EDT	0	0
Jul 18, 8:40 PM EDT	0	0
Jul 18, 9:00 PM EDT	0	0
Jul 18, 9:20 PM EDT	0	0
Jul 18, 9:40 PM EDT	0	0
Jul 18, 10:00 PM EDT	0	0
Jul 18, 10:20 PM EDT	0	0
Jul 18, 10:40 PM EDT	0	0
Jul 18, 11:00 PM EDT	0	0
Jul 18, 11:20 PM EDT	0	0
Jul 18, 11:40 PM EDT	0	0
Jul 19, 12:00 AM EDT	0	0
Jul 19, 12:20 AM EDT	0	0
Jul 19, 12:40 AM EDT	0	0
Jul 19, 1:00 AM EDT	0	0
Jul 19, 1:20 AM EDT	0	0
Jul 19, 1:40 AM EDT	0	0
Jul 19, 2:00 AM EDT	0	0
Jul 19, 2:20 AM EDT	0	0
Jul 19, 2:40 AM EDT	0	0
Jul 19, 3:00 AM EDT	0	0
Jul 19, 3:20 AM EDT	0	0
Jul 19, 3:40 AM EDT	0	0
Jul 19, 4:00 AM EDT	0	0
Jul 19, 4:20 AM EDT	0	0
Jul 19, 4:40 AM EDT	0	0
Jul 19, 5:00 AM EDT	0	0
Jul 19, 5:20 AM EDT	0	0
Jul 19, 5:40 AM EDT	0	0
Jul 19, 6:00 AM EDT	0	0
Jul 19, 6:20 AM EDT	0	0
Jul 19, 6:40 AM EDT	0	0
Jul 19, 7:00 AM EDT	0	0
Jul 19, 7:20 AM EDT	0	0
Jul 19, 7:40 AM EDT	0	0

At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

Sign in (33%)
Online Play (33%)
Matchmaking (15%)
Glitches (13%)
Hacking / Cheating (3%)
Game Crash (3%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Brunoy	Online Play	16 hours ago
Noé	Matchmaking	2 days ago
Paris	Online Play	2 days ago
Bayon	Matchmaking	2 days ago
Cergy	Matchmaking	3 days ago
Nevers	Matchmaking	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

Nasir foster (@only1_nas1) reported 5 minutes ago
@EAHelp I can't play superstar mode it's glitched and I don't know how to fix it
nnnvvv222 (@nnnvvv222) reported 8 minutes ago
@EAHelp @EAHelp I've been trying to fix FC26 not launching on PC for days now. EasyAntiCheat runs for a second then straight back to EA App, no error message. Tried every possible fix. Can someone please help me?
Sultan (@suli435265) reported 9 minutes ago
@Manta_Made @EAHelp Heads up, Miles_techz1 can resolve this issue.
Muhammad Alaa (@Mu7ammadAlaa) reported 15 minutes ago
@EAHelp @EASPORTS @Steam Hi Everyone, I am reporting two critical issues while playing FC26 that I need immediate support with: 1. I am facing a sudden increase in the latency and a drop in the FPS to be lower than 10 while playing the game without any clear reason.
Yusuf Acay (@yusufjr2727) reported 17 minutes ago
@EAHelp I can't access the game in Türkiye, please fix it.
plippyflippy (@plippyflipbqsc) reported 18 minutes ago
@EAHelp @EASPORTSFC please fix your game on ps5 me and other users are having issues when trying to do sbcs squad changes objectives packs you name it on the menu and your game just freezes with that silly triangle thing just loading causing me to restart my game 15-30 times aday
Aidan (@oglea071) reported 21 minutes ago
@EASPORTS_MUT @EAMaddenNFL @EAHelp fix your ******* servers
WolfpackCasey (@WolfpackCasey) reported 24 minutes ago
@eahelp Your email code system is a joke. And I have been waiting 20min for chat specialist. Do better! would like to be able to sign in to my account.
KingScorpius (@KingScorpius_) reported 24 minutes ago
EA Help is failing. Too many people are getting false bans and only receiving automated responses instead of real investigations. Players deserve exact reasons and human reviews—not AI replies. Legit players shouldn’t be ignored. EA needs to fix this. #Respawn #EAHelp #FalseBan
Ron (@Utd_Ron7) reported 25 minutes ago
@EAHelp EA server in India is not working at all it’s been about 9 hours now Can you please fix that as well 9 hours during TOTS and Champs aren’t working makes no sense!!!!
SAVVY_PROJECT (@SAVVYPROJECT1) reported 25 minutes ago
@EAHelp are you going to update battlefield 6 and actually fix the servers. Why do servers start from scratch after every game? Why is there not console only servers and PC only servers? Are any of you actually gamers? Why do I have all of these yellow dots on my screen?
😁 (@ItchyFreckle) reported 28 minutes ago
@EAHelp After FINALLY getting to the point where I can request to chat with a CS rep, I am met with a page telling me that "This issue isn't supported by advisors" when I literally just went through the process of getting another EA account deleted this way. Your CS is SH*T EA!
G B (@GBMEIBG) reported 30 minutes ago
@EASFCDirect @EASPORTSFC I would like a refund. You have been contacted several times for technical issues regarding your game and have done nothing. Furthermore, you removed the @EAhelp account that is still referred to in your bio.
The Fridge (@unjustfridge) reported 32 minutes ago
@EAHelp @PlayApex I’m having issues with my game crashing everyday at least once. Doesn’t happen in other games for me. Can you dm me and try to help?
ぷーちぇる💙 (@ZAzBXa0kuW46190) reported 34 minutes ago
@EAHelp Hurry up and fix the server.
Umut Savaş (@iumut18) reported 38 minutes ago
@jasonchai045 @EAHelp thank u for comment. I created ticket for this problem. I wish they will fix it.
Jeff (@JeffPoe_tra) reported 41 minutes ago
@AskEASupport playing Battlefield 6 on PC via Steam. I have 900mbps Wi-Fi 6, but my in-game ping is suddenly stuck between 110ms–160ms. I already flushed my DNS and reset my hardware. Matchmaking is routing me to the wrong regional servers. Any known server issues right now?
Davidjrivera21@aol.com (@davidjrivera21) reported 43 minutes ago
@EAHelp …. We have a franchise season going and we notice teams are shaded with no user icons and are unavailable for new users select them. What is the issue and how can it be fixed?
Mr. SRT 🇧🇷 (@ImSomeYoungHoe) reported 44 minutes ago
@EAHelp fix your got damn bug issues, I am not being awarded a win when these sore losers quit . Y’all done cheated me out of 15+ games where I received a win.
taliskhanov42 (@taliskhanov) reported 46 minutes ago
@EAHelp My last resort is asking you for help. I would really appreciate your assistance and hope you can help me with my problem soon.
Horus TV1 (@Horus_TV1) reported 46 minutes ago
@EAHelp @ApexLiveComms @PlayApex I had extreme FPS drops! I think it is related to shader chach related to the Axel Premium skin! I removed it and entered firing range, the FPS suddenly became stable! I put it again, it also remained stable! Is this the problem? I have i9-14900K
АКИРА 𖤓 (@aretyy__) reported 48 minutes ago
@EAHelp Hello, im having a error on battlefield 2042 that you can't start a match and it's giving a " matchmaking failed " and it starts happening on the past week and I've seen a great amount of people talking about it on the " EA forum ".
Ziad Zaker (@ziadzaker) reported 48 minutes ago
@EAHelp Need help with Case #242000397 (lost rewards/server error). Two agents (Gaurav and Shanti C) have now disconnected active support chats when I requested manager escalation. Was told managers aren't available despite your website saying escalation is an option.
wajeh_7 (@wajeh_7) reported 49 minutes ago
@EAHelp After the update, a problem appeared in the club mode: the game keeps crashing, and I can't control my players! The names change, and my players become robotic! What's the solution?!
ehh (@rjnewt1994) reported 51 minutes ago
Way to show the people(your customer base) that you don’t care about them. Servers have been garbage for weeks and you’ve done nothing to fix it. Ignoring each and every one of our concerns. Sitting in silence collecting money for services you can’t provide @EAMaddenNFL @EAHelp
ᶠᵃʳˢᵏᵒ (@Farsko11) reported 57 minutes ago
@EAHelp Fix the middle east server we cant play the ******* game on proclubs
zenkaiftw (@fwwkenkaiii) reported 58 minutes ago
@EAHelp Are y’all gonna fix clubs on pc with the cross play being broken and not being able to play? or nah
Supermanzback (@Supermanzback) reported 1 hour ago
@EAHelp i'm pretty sure this has happened to other people, but can we not even play a h2h or draft event? I try to play the service boot me and I get a loss how is that fair
Kِ (@slo0nby) reported 1 hour ago
@EAHelp Hi, I’m experiencing high ping (98ms) in FC26 Champions. My internet is 546Mbps and I tested on both home network and 5G hotspot with same result. The issue started recently, ping was 30ms before. Please investigate Middle East servers.”
Vanila (@Vanilagaming17) reported 1 hour ago
@SimCityBuildIt COWARDICE at its finest @EA @EAHelp. 🚫 You blocked BOTH of my accounts for exposing the Services 2.0 scam. You fix trains but SILENCE veterans who spent years designing cities. If the update is so 'good', why are you AFRAID of the truth? STOP THE CENSORSHIP.