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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Sign in (48%)
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Online Play (31%)
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Matchmaking (13%)
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Glitches (3%)
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Game Crash (3%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Mérignac |
Online Play | |
 Glasgow |
Online Play | |
 Collierville |
Online Play | |
| Collierville |
Online Play | |
 Stockholm |
Sign in | |
 Ludhiāna |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Thomas C. F. Lovell Jr.
(@SleepyThomass) reported
@EAHelp Hello, I am having the issue. It's with Apex Legends on the Xbox One.
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walter vick 🌟
(@officialvick5) reported
@peterwilhelm33 @EAMaddenNFL @EAHelp Having the same problem and I’m undefeated in the conference championship 😤
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𝙼𝚊𝚛𝚔𝚘
(@MarkoC87) reported
@EAHelp I need a phone number to call. My EA account is linked to an old email address which I can no longer access. Fifa 21 needs to be sign in to verify. So currently stuck and enable to play Fifa.
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Jordan Dunne
(@Jordy_Dunne) reported
@EAHelp We have been saying all day, you only acknowledged it 10 minutes ago. The disc upgrades don’t work, sort it you. You are quick enough to do promo packs but don’t sort out genuine issues. Tit heads
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Tom ⚒💛🖤
(@TomWHUFC__) reported
@EAHelp Xbox Series X is also having issues as I can’t download it?!
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Kaleb Barnhart
(@jkbarn) reported
@19egirard8 @EAMaddenNFL @EAHelp It's broken on xbox too.
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Justin
(@JustCld) reported
@albion_gaming @EAHelp Spoke to live help . They are aware of issues.
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Alido
(@AlidoPaolino8) reported
@EAHelp Have anyone Graphic Problems on the Series S? Really Bad the Graphic
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Anubhav Kar
(@611anubhav) reported
@EAHelp @EAFIFADirect I have been facing an issue with my stadium, i have claimed all my rewards from stadium development but all of them are not reflecting in my stadium. Raised the issue but not resolved till date. They are just saying I have claimed the rewards. Plz help
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Jackson Sabath
(@jax_sab) reported
@EAHelp madden 21 head to head not working in PS4. Can not get into mode. Instead of head to head it shows the solo draft.
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Atsmash
(@andterry) reported
@EAHelp @EAFIFADirect Fix the centre mids. Pleaaassseeee
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Jack Jones
(@jonesycdo) reported
@sam_andreas @EAHelp Sadly not, a tickets being logged with EA, they think it’s a PS store issue as they can see that my accounts eligible.
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🖤EasyMoneySniper🐐
(@Prime_KD) reported
@EAHelp @madhuriama A lot of people have the same problem please do somet
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AG111
(@AngryGamer111) reported
@ThomasJ12348331 @EAHelp I just logged in to me EA account when I started the game up and didn't have a problem.
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MatthiaS
(@matthias7575) reported
@EAHelp hey there's an issue on the phone and web app where I can't see my discarded players in recovery any update on this?
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Albion News Gaming
(@albion_gaming) reported
@JustCld @EAHelp good, hopefully they'll fix it
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Damz - DMXNGO
(@DMXNGO) reported
@EAHelp I had the same issue but I kept spamming the button to download till it gave me the option to download and it worked again
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Bakura Yagami
(@BakuraBrand) reported
Everyone send tweets to @EAHelp letting them know the ps4 disc inserted into the ps5 console for free next gen upgrade is not working is this a UK problem? This must be fixed fast
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Warr;or❤️
(@_Tayi_) reported
@EAHelp I'm a PS4 sims player and I haven't gotten past the loading screen for four days. Is the server down?
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Craig Denyer
(@CraigDenyer) reported
@D_Thorneo @EAHelp @DisneyDreamer30 Same here, unfortunately yet another issue with the PS5 launch for me.
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Michael figueiredo
(@Michaelfigueir3) reported
@EAHelp @EAFIFADirect Yea I’m getting issues too, I opened a 125k pack and got robbed...any idea how I’d go about fixing this?
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Julie Hutchison
(@piercey_boy) reported
@EAHelp worst customer service I’ve experienced!! Unwarranted sanction imposed to sons account no one can do a thing! Take min 1 week to resolve. Tell that to my 13 year old! Utter disgrace! To top it off being threatened that I’m breaking law by allowing him to online game 😡
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EL REY
(@RicoSuavito) reported
@EAMaddenNFL @EAHelp Servers are down for ps5 fix it plz
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Joe
(@johare13) reported
@EAHelp why can I play online matches on my ps4 FIFA 21 with no lag. When I play ps5 every online game lags. Really badly. Never had a problem on ps4.
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AaronY
(@aaron930922) reported
@EASPORTSFIFA @EAHelp Date searching in quick sell recovery seems not working properly in my companion app. Please help me! I need to restore one of my 84 to complete alessandrini sbc
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Erik Garcia
(@ErikGarcia43) reported
But I have not heard of what your intentions to the people who have been impacted with tie no drops ie. Solos to get the remaining crowns for Derwin vs the world. I expect this issue to be resolved but the no news other than contact @EAHelp is a total fail on your end.
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Luny
(@portellune) reported
Hey @EAHelp, me and my friend have a trouble in #ApexLegends ! I don't know if this is really where it should be pointed out, but the bug that's happening to us is really crippling and happens to a lot, but no one seems to know about it at the same time.
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M O A Y E D
(@moayed747) reported
@EAHelp hey.. I have a problem im playing @EASPORTSNBALM nba live mobile and im 112 ovr.. Playing it yesterday but today when i enter The game it cik me out of it before da home page of The game start.. I ve send u a massage DM
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Don’t get eeeed fc
(@Hereforthespor3) reported
Keep getting speed lag on next gen version of fifa and I have good wifi too! Please sort it out @EAHelp
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Karl Kuzma
(@ChapoHendrix) reported
@EAHelp I get an error code and a blue screen every time I finish a game on face of franchise I been trying to finish the same game for like 5 days