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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Sign in (49%)
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Online Play (29%)
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Matchmaking (13%)
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Glitches (5%)
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Game Crash (3%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Collierville |
Online Play | |
 Stockholm |
Sign in | |
 Ludhiāna |
Sign in | |
| Gudivāda |
Sign in | |
| San Antonio |
Online Play | |
 Bari |
Matchmaking |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin
(@BigKev5818) reported
@EAHelp Yeah it didn’t fix anything
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Braeden
(@Braeden09843619) reported
@EAHelp I have been banned for about a year now and still no response on why I’m banned and how I can get my account back. Could you help me with this problem?
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Vyoman Lingham
(@Vyooo_) reported
@Krugermeier7 @PlayApex @EAHelp Apparently using a vpn seems to solve the issue. Try that man
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Joris de Ridder
(@Joris08997251) reported
@EAHelp he i cant preview pack anymore bin having this problem for a few days now
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adama1848
(@adama1848) reported
@EAHelp can't log in to ultimate team on xbox one it says serves have high traffic anyone else got that issue atm
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Angelo Valdis
(@Santa160fpsonfn) reported
@EAHelp I was playing FIFA fut champs and the game was completely broken opponents grey thing didn't even show on top i paused the game and it kept on playing and then all of a sudden it paused but my opponent was playing perfectly fine would you care to explain
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Laura 💜
(@Laura__Lovely) reported
@TheSims @EAHelp @EA I didn't want to believe the poor reviews but, having just had to restart my game so that things could be downloaded/added I now cannot open it at all! Please, please fix this game soon.... I'm in dire need of a stress reliever ATM
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Mieh
(@uhsplooge) reported
@EASPORTSFIFA @EAHelp spend more time trying to fix this awful gameplay instead of trying to find new ways to reap money out of us. People are starting to realize this game ******* sucks. Love having a 7.4 XG compared to my opponent’s 2.2, yet he wins 5-2. This is unbelievable.
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Davkon on twitch
(@Davkon5) reported
@EAHelp I have a game hindering glitch on apex legends where I.cant play 2 games in a row if i am in a squad for some reason on my screen it shows nobody is ready in the lobby but my teammates can see me ready but once we get in the game I am left in the lobby please help me.
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ThomasT
(@ThoTho0_o) reported
@EAHelp My otw Sancho just dissapeared after he came in the totw, could you help me with this problem?
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zeni
(@ZenieniZeni) reported
@EAHelp The credentials are incorrect or have expired. Please retype it or reset your password. Every time I log out of my account, I have to wait a day or so before I can log back in, and when I called before, I didn't get any help. How can I fix this problem permanently?
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Luciano RM
(@lucianomachado) reported
@EAHelp The chat session is closed, but I'll take a look at the links you sent and let you know if the problem happens again. Thanks for your attention.
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Oscar🇩🇪
(@TTV_FLKSwarm) reported
@EAHelp Icl think it could be the games servers I see regular complaints about fifa mobile servers and this isn’t the first time I’m having problems
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Jay wheeler
(@wheeler14971) reported
@EAHelp the counter for crosses scored isn’t working as I’ve scored multiples of crosses and still has a 0 counter.. massive problem!
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BiG SLiME
(@Muertei_) reported
@EA customer service is the worse! I’ve been going back & forth with multiple ppl, asking me the same questions & it’s been 4 days without a resolution. @EAHelp
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Top Hat
(@TopHat08945534) reported
@EAHelp I paly apex on the switch I open the game and it gets to the loading screen and then crashes, this recently started is makes me sad to so i cant find anyone who has the same issue and i was hoping you could help me out
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sjiwisjd
(@sjiwisjd) reported
@EAHelp Literally can’t even report anything there. Just fix your stupid game. Rig pack weight and everything and can’t even get the icon swaps counter to work #ea #FIFA22 #FUT
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Kai Ushima (with the covid :)
(@KaiUshima) reported
@EAHelp I have indeed I’ve followed the tutorials on ur website, looked through discussions on the website, steams discussion, YouTube but they’re all showing stuff about a white screen glitch in the launch of the app from a few seasons ago but it’s not in the main lobby which my problem
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CFCJamie4 🏴🏴🇯🇲🇫🇷🇳🇱
(@CFCJamie4) reported
@EAHelp my game is broken
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shep
(@shhard_) reported
@EAHelp fix your ******* game how hard is it you money grabbing bastards
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Kai Ushima (with the covid :)
(@KaiUshima) reported
@EAHelp Steps of what? How I found the issue or what I tried to do?
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Grelnyorf
(@lespankifunny) reported
@BattlefieldComm @Battlefield @EAHelp when will things stop being suddenly shut down??? nobody plays this game so why are there problems
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KNEWSiNCE92’
(@knewsince92) reported
@EAHelp has there been any reports of audio issues w/ FIFA 22 on PS4? Gameplay audio is consistently cutting in & out & clicking sounds occur but only during gameplay. I have no audio problems when I’m in the main menu
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Thejas
(@Thejas38748673) reported
@EAFIFAMOBILE @EAHelp fcking fix backpassing. Can't even get ball back once opponent get's lead and starts passing in his half.
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german ramirez
(@gmanuel271985) reported
@EAFIFAMOBILE @EAHelp need support with error 120006 on challenge mode cant play please help
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Keltain
(@KeltainVO) reported
@EAHelp Sims 4 on pc. Closing the game and opening it again fixed that particular wall but another corner of the house still claimed walls were in the way. Weirdest glitch I’ve had with TS4
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a
(@Krugermeier7) reported
@Vyooo_ @PlayApex @EAHelp nope you're not the only one with this issue, this has been happening since s12 launch for me
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Sean
(@Sean88382370) reported
@EAHelp I have been unable to connect to EA servers on apex last night through today, I’ve tried the troubleshooting tips on your website but no cigar. Is anyone else having this issue?
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Reto Scandella
(@OfficialScansky) reported
@EAHelp Hi Jake, how about YOU (at EA) go through some troubleshooting and finally fix your servers?
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BiG SLiME
(@Muertei_) reported
@EA @EAHelp @PlayApex so y’all gonna help me or what? I need a response ASAP! Not going back & forth through emails with your poor customer service. I’m just going to annoy y’all until I get a response