EA Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Online Play (42%)
• Sign in (34%)
• Matchmaking (10%)
• Game Crash (10%)
• Glitches (4%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Gladbeck	Sign in	20 hours ago
Santurtzi	Glitches	2 days ago
Ciudad Apodaca	Online Play	2 days ago
Ashington	Matchmaking	3 days ago
Naucalpan de Juárez	Sign in	5 days ago
Munich	Sign in	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mo Ward- 🇺🇸 #OnePlanetOnePeople 🇺🇸 (@MWardplus3) reported 1 minute ago

  @Mone54T @EAHelp @TheSims That was my first thought, 👍👍 My second was, why am I still having issues loading to the Gallery, earlier it took 8 tries before it loaded. My last build went right away, so I thought it was finally fixed, guess not, 🤔

• 
  Rusty 🇨🇦 (@Rusty_Sandbag) reported 2 minutes ago

  Hey @TwitchSupport , can you help me disconnect my account from my old EA Account? @EAHelp is INCOMPETENT....

• 
  Mr77 (@WengersLostSon) reported 3 minutes ago

  Every other day there’s always some sort of bs maintenance going on fix your ******* servers mannnn @EAHelp @EASPORTSFC

• 
  Superultrajorge (@superultrajorge) reported 3 minutes ago

  I each game I win the game kick me out @EASPORTSFC @EAHelp , can you fix your game, please, it is getting really annoying…

• 
  Pedro Soares Batista (@PedroSoare38) reported 7 minutes ago

  @EAHelp @EASPORTSFC This is unacceptable. My account was hacked, password/2FA changed (Case #243136005). Your own support CONFIRMED the hack/unrecognized IPs this morning. Now your ToS team lies saying "no signs of compromise" and bans me. I spent €100 recently. Fix this!

• 
  Wayne Dannatt (@wadannatt) reported 7 minutes ago

  @EA @EASPORTS @EAHelp it's not a good look when you're allowing cheaters to do what they like in #EASPORTSPGATOUR This weeks Online Tournament at Augusta National shows who's cheating and who isn't Scores of -23, -22, -21, & -20 are impossible because of how broken putting is!

• 
  Jason Ovalle Sr (@Kajuvra) reported 8 minutes ago

  @EAHelp is there an issue with your services not sending recovery codes to @Google Gmail accounts? Because I've been through two chat specialists and they can't seem to answer the question

• 
  Jonny Doe (@JonnyD16654) reported 15 minutes ago

  @EAHelp @EAMaddenNFL @MaddenNFLDirect can yall please work on the glitched Trophies for Ps5. The community has made multiple reports and has gotten no response. They’ve been broken since launch. Please help. 🙏🏻

• 
  abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported 16 minutes ago

  @EA @EAHelp @EAHelp I have a problem with Ultimate Team on PS5. I can't connect for 2 days. I tried restarting the game, checking internet, and reinstalling, but nothing works. Please help me fix this issue.

• 
  Arman Jouzdani (@ArmanJouzd86950) reported 16 minutes ago

  @EAHelp @EASPORTS_MUT fix the visa cpu event on pc, it is slowed down and unplayable even with chew clock to try and progress

• 
  y_oeda_k (@mryudhan) reported 17 minutes ago

  @Zihan49122 my extra time token's exchange didn't shown any players in it. i have so much players that i want to exchange. is there anybody have the same issue as me? @EASFCMOBILE @EAHelp

• 
  Ultra (@UltraC5ttv) reported 20 minutes ago

  @EAHelp Can u please fix maddens crashing issue. its unplayable on pc since season 8 launched

• 
  r2hunnid (@rc4hunnid) reported 26 minutes ago

  @EAHelp I just bought Fc26 on my Laptop and I have a rtx 2050 Intel core I5 but when I play the game on the second half the game stats lagging and going slow mo what should I do?

• 
  The Fridge (@unjustfridge) reported 27 minutes ago

  @EAHelp @PlayApex I’m having issues with my game crashing everyday at least once. Doesn’t happen in other games for me. Can you dm me and try to help?

• 
  Ari O (@NFLoholic) reported 34 minutes ago

  @MaddenNFLDirect @EAHelp My Madden26 mobile overall went down from like 4150 to 3845. Second time has happened. I lost players and some had attributes decreased. All after the maintenance yall did. Fix my team please. So much work to build it up. Geez @EAHelp me! UID# 58154169. Is it even possible?

• 
  😁 (@ItchyFreckle) reported 35 minutes ago

  @EAHelp Your EA NextStep is garbage. All I want to do is chat with a customer service rep so I can delete my EA account and it refuses to put me through to one.

• 
  Cheater Kennedy (@Timefor48) reported 37 minutes ago

  @EAHelp “Someone stole my account.” Chatbot: login page

• 
  Shawn ****** (@ShawnSanger1575) reported 40 minutes ago

  @EAHelp there is a lot of lagging in the H2H Match system as if I play with higher ovr or even play H2H with extremely good network it still lags a lot

• 
  taliskhanov42 (@taliskhanov) reported 41 minutes ago

  @EAHelp My last resort is asking you for help. I would really appreciate your assistance and hope you can help me with my problem soon.

• 
  ᕦ(ò_óˇ)ᕤ (@AlanAlanscard) reported 45 minutes ago

  @EAHelp FIX YOUR MADDEN SERVERS

• 
  Bruno Godinho (@FlaNacao2019) reported 49 minutes ago

  @EAHelp @easportsfcbr/ Severe Input Delay & Lag After Title Update 1.5.3 (07/04/26) - PC Since the Title Update 1.5.3 released yesterday (April 7th), the game has become almost unplayable online for many PC players. Problem: Heavy input delay (3-10+ seconds) Slow motion gameplay

• 
  ぷーちぇる💙 (@ZAzBXa0kuW46190) reported 50 minutes ago

  @EAHelp Hurry up and fix the server.

• 
  Will O (@Willio81) reported 51 minutes ago

  @EAHelp I keep getting an error message when I try to buy packs in the MUT store. It says contact customer service if the problem continues. What is going on?

• 
  Mofut (@Mofut89) reported 52 minutes ago

  @JeyRuiiz @easportsfces The community cannot stay silent while loyal players are banned for technical glitches. It’s time to stand together and demand a fix! @EAHelp

• 
  IRGC NEWS ™ (@IRANGUARDCORPSE) reported 52 minutes ago

  @ImChambel @JamesNFFC1984 @EAHelp I logged in but problem is finding a game ffs

• 
  Nishant rathi (@nishantrathi82) reported 52 minutes ago

  @EASPORTSFC @EASFCDirect @EAHelp Alert don't play this game it's a scam and completely broken. Last playable player I packed was during thanks giving, as I don't pay any money to EA they don't give anything to me. Don't buy fc27, don't fall for fake claims by influencers. Completely bycot

• 
  William (@William2kTV) reported 55 minutes ago

  @MaddenNFLDirect @EAHelp FIX YOUR LAGGY *** MUT SERVERS YOU DOG SH*T COMPANY

• 
  ehh (@rjnewt1994) reported 56 minutes ago

  Way to show the people(your customer base) that you don’t care about them. Servers have been garbage for weeks and you’ve done nothing to fix it. Ignoring each and every one of our concerns. Sitting in silence collecting money for services you can’t provide @EAMaddenNFL @EAHelp

• 
  Phantom Menace (@campaign_comms) reported 59 minutes ago

  Hey @EA @EAHelp I need help with an xbox compatibility issue please

• 
  That ***** (@IonGotIt7777) reported 60 minutes ago

  Oh nothing just waiting on @TheSimsDirect @TheSims @EAHelp to get their **** together and fix the app.