EA Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Sign in (39%)
• Online Play (35%)
• Matchmaking (10%)
• Glitches (8%)
• Game Crash (8%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Périgueux	Glitches	3 hours ago
Taipei	Online Play	3 hours ago
Göppingen	Online Play	21 hours ago
Giberville	Online Play	2 days ago
Naaldwijk	Online Play	2 days ago
L'Hospitalet de Llobregat	Sign in	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  gojo sensei (@njerrina) reported 50 seconds ago

  @EAHelp i can’t log into my ea account. It keeps saying sending a code to my email but it never comes. Been trying to talk to you guys on live chat for days but the bot keeps sending me to the sign in page!!! Help please

• 
  fevzi can yıldırım (@yldrmfevzican) reported 1 minute ago

  I've been experiencing connection issues in EA FC 26's Ultimate Team game mode for about two days now, and all the solutions I've tried have failed. I need help. @EAHelp

• 
  Charlie Field (@fi6623) reported 3 minutes ago

  @EAHelp I was just playing my second to last champs game. the score was 5-2 i was winning. The final whistle went and as the game was shutting down i got a unable to process your request error and got a loss for it !!!

• 
  Khalid Ali (@goat25266) reported 6 minutes ago

  Dear EA, If you want more people to play your game, you need to fix your servers. The main issue is that the servers are not being upgraded @EASFCDirect @EASPORTSFC @EAHelp

• 
  Ari O (@NFLoholic) reported 7 minutes ago

  @MaddenNFLDirect @EAHelp My Madden26 mobile overall went down from like 4150 to 3845. Second time has happened. I lost players and some had attributes decreased. All after the maintenance yall did. Fix my team please. So much work to build it up. Geez @EAHelp me! UID# 58154169. Is it even possible?

• 
  IRGC NEWS ™ (@IRANGUARDCORPSE) reported 11 minutes ago

  @ImChambel @JamesNFFC1984 @EAHelp I logged in but problem is finding a game ffs

• 
  Wayne Dannatt (@wadannatt) reported 13 minutes ago

  @EA @EASPORTS @EAHelp it's not a good look when you're allowing cheaters to do what they like in #EASPORTSPGATOUR This weeks Online Tournament at Augusta National shows who's cheating and who isn't Scores of -23, -22, -21, & -20 are impossible because of how broken putting is!

• 
  Krzysztof Sitarz (@Krzysztof13073) reported 14 minutes ago

  @EAHelp hello ea, what the hell is happening to servers on FC26 my ping jumps to over 1100 and stays like this for long time , last week not even one stable game, i live in uk and can easly say i am not the only one having this issues

• 
  Aidan (@oglea071) reported 16 minutes ago

  @EAHelp @EAMaddenNFL @Zirksee please fix your game, no way you make millions off packs and buying the game itself that you cant upgrade the servers 26 maddens in…. Greedy *****

• 
  Window_Licker (@MUT_slut) reported 18 minutes ago

  @EASPORTS_MUT @EASPORTS @EAHelp just put out some kinda communication. How hard is it. The lack of acknowledgement on an already broken highly anticipated promotion is just bad business.

• 
  Miazga (@helmanzzMiazga) reported 20 minutes ago

  @EASFCDirect Yeah, issues with connecting. Issues with connecting with real humans at @EAHelp. Accounts are kept being banned for coin distribution even tho no one sells/buys coins. The issue has been going for so long now it's amazing how incopetent your ToS team is. I've been banned for over 3months now on few seperate accounts, and unbanned multiple times only to be banned again the next day EVEN WITHOUT ANY ACTIVITY ON THE ACCOUNTS.

• 
  Phantom Menace (@campaign_comms) reported 25 minutes ago

  Hey @EA @EAHelp I need help with an xbox compatibility issue please

• 
  y_oeda_k (@mryudhan) reported 27 minutes ago

  @Zihan49122 my extra time token's exchange didn't shown any players in it. i have so much players that i want to exchange. is there anybody have the same issue as me? @EASFCMOBILE @EAHelp

• 
  charlie 🪿 HOLY CABOOSES! (@reservoirgoose) reported 29 minutes ago

  the @EAHelp "customer support" AI chatbot is genuinely a joke LMAOOOOOOO i explain my issue, it links me to a completely irrelevant article, and when i say that's not the problem it restarts the chat

• 
  Yusuf Acay (@yusufjr2727) reported 31 minutes ago

  @EAHelp I can't access the game in Türkiye, please fix it.

• 
  Joshua (@Joshualsgr) reported 33 minutes ago

  @EAHelp fix your ******* menus EA they are the worst I’ve seen. It’s beeen like this for two weeks. Fix your menus. I get backed out all the time.

• 
  ᶠᵃʳˢᵏᵒ (@Farsko11) reported 34 minutes ago

  @EAHelp Fix the middle east server we cant play the ******* game on proclubs

• 
  Arman Jouzdani (@ArmanJouzd86950) reported 34 minutes ago

  @EAHelp @EASPORTS_MUT fix the visa cpu event on pc please, it is slowed down and unplayable even with chew clock

• 
  Josh (@joshsterdee) reported 39 minutes ago

  @EAHelp fix your servers

• 
  arthur pierce (@artmanp46) reported 39 minutes ago

  @EAHelp Fix the damn game. Its unplayable

• 
  🌙 (@keeLesh_FPS) reported 41 minutes ago

  @PlayApex I get ce Errors when i start the Game cant Play anymore any help? @EAHelp

• 
  andrew (@350zracecar) reported 43 minutes ago

  @EAMaddenNFL @EAHelp @EASPORTS_MUT damn so only PlayStation can get the 89bnd pack glitch there are people with 300 packs

• 
  Horus TV1 (@Horus_TV1) reported 47 minutes ago

  @EAHelp @ApexLiveComms @PlayApex I had extreme FPS drops! I think it is related to shader chach related to the Axel Premium skin! I removed it and entered firing range, the FPS suddenly became stable! I put it again, it also remained stable! Is this the problem? I have i9-14900K

• 
  Kevin Drake (@crazykev091) reported 47 minutes ago

  @EASPORTS_MUT @EA @EAHelp I understand draft week pushing a whole lot of content but to drop season 8 and the servers since at minimum Tuesday have not worked properly thats a big issue I’ve maybe have gotten to play 3 games in 5 days

• 
  Chris Cain (@CHRIS_CAIN1980) reported 49 minutes ago

  @MaddenAcademy_ My favorite part, is how a mult-billion dollar company cannot fix their unstable servers... @EAHelp

• 
  ᕦ(ò_óˇ)ᕤ (@AlanAlanscard) reported 49 minutes ago

  @EAHelp FIX YOUR MADDEN SERVERS

• 
  CC Ry4N (@anubhavmaitra) reported 50 minutes ago

  @EASFCMOBILE @EAHelp Still no fix days later. I submitted receipts, order numbers, screenshots and UID multiple times, yet nothing has been resolved. Now my account is locked from purchases because your system says the previous transaction is still processing. Terrible support experience and WORST.

• 
  The TnT Gaming Channel (@MrTally0002) reported 52 minutes ago

  @EAHelp we have a serious problem. I bought apex packs and have been receiving multiple items I already owned. I would either like a refund or something. I've sent emails, I've done everything possible and still ignored. Im not some little kid you can push around.

• 
  Akshay Shrivas (@ImAkshayShrivas) reported 52 minutes ago

  @EAHelp @NFSCSpeak @NFSNL any update on below issue? Still unable to connect to servers in game.

• 
  H (@SolicitorSpurs) reported 53 minutes ago

  @EASPORTSFC @EASPORTS HOW CAN I HAVE 76 ITEMS IN MY SBC STORAGE, BUT SEARCH FINDS NO RESULT. FIX YOUR GAME. @EAHelp