EA Games status: server issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Jul 30, 7:40 AM EDT	0	0
Jul 30, 8:00 AM EDT	0	0
Jul 30, 8:20 AM EDT	0	0
Jul 30, 8:40 AM EDT	0	0
Jul 30, 9:00 AM EDT	0	0
Jul 30, 9:20 AM EDT	0	0
Jul 30, 9:40 AM EDT	0	0
Jul 30, 10:00 AM EDT	0	0
Jul 30, 10:20 AM EDT	0	0
Jul 30, 10:40 AM EDT	0	0
Jul 30, 11:00 AM EDT	0	0
Jul 30, 11:20 AM EDT	0	0
Jul 30, 11:40 AM EDT	0	0
Jul 30, 12:00 PM EDT	0	0
Jul 30, 12:20 PM EDT	0	0
Jul 30, 12:40 PM EDT	0	0
Jul 30, 1:00 PM EDT	0	0
Jul 30, 1:20 PM EDT	0	0
Jul 30, 1:40 PM EDT	0	0
Jul 30, 2:00 PM EDT	0	0
Jul 30, 2:20 PM EDT	0	0
Jul 30, 2:40 PM EDT	0	0
Jul 30, 3:00 PM EDT	0	0
Jul 30, 3:20 PM EDT	0	0
Jul 30, 3:40 PM EDT	0	0
Jul 30, 4:00 PM EDT	0	0
Jul 30, 4:20 PM EDT	0	0
Jul 30, 4:40 PM EDT	0	0
Jul 30, 5:00 PM EDT	0	0
Jul 30, 5:20 PM EDT	0	0
Jul 30, 5:40 PM EDT	0	0
Jul 30, 6:00 PM EDT	0	0
Jul 30, 6:20 PM EDT	0	0
Jul 30, 6:40 PM EDT	0	0
Jul 30, 7:00 PM EDT	0	0
Jul 30, 7:20 PM EDT	0	0
Jul 30, 7:40 PM EDT	0	0
Jul 30, 8:00 PM EDT	0	0
Jul 30, 8:20 PM EDT	0	0
Jul 30, 8:40 PM EDT	0	0
Jul 30, 9:00 PM EDT	0	0
Jul 30, 9:20 PM EDT	0	0
Jul 30, 9:40 PM EDT	0	0
Jul 30, 10:00 PM EDT	0	0
Jul 30, 10:20 PM EDT	0	0
Jul 30, 10:40 PM EDT	0	0
Jul 30, 11:00 PM EDT	0	0
Jul 30, 11:20 PM EDT	0	0
Jul 30, 11:40 PM EDT	0	0
Jul 31, 12:00 AM EDT	0	0
Jul 31, 12:20 AM EDT	0	0
Jul 31, 12:40 AM EDT	0	0
Jul 31, 1:00 AM EDT	0	0
Jul 31, 1:20 AM EDT	0	0
Jul 31, 1:40 AM EDT	0	0
Jul 31, 2:00 AM EDT	0	0
Jul 31, 2:20 AM EDT	0	0
Jul 31, 2:40 AM EDT	0	0
Jul 31, 3:00 AM EDT	0	0
Jul 31, 3:20 AM EDT	0	0
Jul 31, 3:40 AM EDT	0	0
Jul 31, 4:00 AM EDT	0	0
Jul 31, 4:20 AM EDT	0	0
Jul 31, 4:40 AM EDT	0	0
Jul 31, 5:00 AM EDT	0	0
Jul 31, 5:20 AM EDT	0	0
Jul 31, 5:40 AM EDT	0	0
Jul 31, 6:00 AM EDT	0	0
Jul 31, 6:20 AM EDT	0	0
Jul 31, 6:40 AM EDT	0	0
Jul 31, 7:00 AM EDT	0	0
Jul 31, 7:20 AM EDT	0	0
Jul 31, 7:40 AM EDT	0	0

At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

Online Play (36%)
Sign in (30%)
Matchmaking (15%)
Glitches (15%)
Hacking / Cheating (3%)
Game Crash (2%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Saint-Étienne	Online Play	2 days ago
New Delhi	Online Play	5 days ago
Tassin-la-Demi-Lune	Online Play	6 days ago
Lamego	Sign in	6 days ago
Angers	Glitches	7 days ago
Arrondissement de Poitiers	Online Play	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

Aidan (@oglea071) reported 47 seconds ago
@EAHelp @EAMaddenNFL @Zirksee please fix your game, no way you make millions off packs and buying the game itself that you cant upgrade the servers 26 maddens in…. Greedy *****
Rayhem1 (@Rayhem1) reported 1 minute ago
@eahelp @EASFCDirect @EASPORTSFC Knockout Day 2 packs were claimed on Twitch and have not credited in FC26 objective. Seems to have affected many in chat too. I had no problems claiming/receiving previous days
Mr77 (@WengersLostSon) reported 2 minutes ago
Every other day there’s always some sort of bs maintenance going on fix your ******* servers mannnn @EAHelp @EASPORTSFC
C J (@itsceelos) reported 7 minutes ago
@RavalAmol @EASFCDirect @EAHelp This game is a piece of ****. lag is so bad its unbearable. I did my worst futchamps in months and got demoted from div2 to to div3. Trash gameplay.
Irene (@babe84_irene) reported 15 minutes ago
I tried your chatbot today and dident not get the help I needed @EAHelp Only thing that bot could say was : Hi! 🙋 Let’s get this fixed. Tell us about the issue you're having and we’ll help you get back in the game.
Charlie Field (@fi6623) reported 15 minutes ago
@EAHelp I was just playing my second to last champs game. the score was 5-2 i was winning. The final whistle went and as the game was shutting down i got a unable to process your request error and got a loss for it !!!
busta bust (@bust_busta) reported 20 minutes ago
@EAHelp @EAHelp @EASPORTSFC I am requesting an immediate escalation for Case #[243220939]. I have a server-side data corruption issue: an unclaimed Evolution reward is stuck and unredeemable, causing my account’s Store access to crash entirely.
Mofut (@Mofut89) reported 22 minutes ago
@JeyRuiiz @easportsfces The community cannot stay silent while loyal players are banned for technical glitches. It’s time to stand together and demand a fix! @EAHelp
atl (@Atlstan030303) reported 22 minutes ago
@MaddenNFLDirect @EAHelp Why can’t y’all fix the cpu event where you don’t get the 10 win reward
😁 (@ItchyFreckle) reported 23 minutes ago
@EAHelp Your EA NextStep is garbage. All I want to do is chat with a customer service rep so I can delete my EA account and it refuses to put me through to one.
Emirion (@Emirionkane) reported 24 minutes ago
@EAHelp I need help with Case #243410133. My Guest account has an age error and the support button is missing in-game. Chat agents couldn't fix it. Please help me update my birth date manually so I don't lose my progress. #EAHelp #FCMobile
Fuduli (@Fuduli10) reported 25 minutes ago
@FUT_Accountant @EAHelp @EASPORTSFC My account is blocked for over a week due to a stuck Evolution item in unassigned. I cannot access packs or use purchased FC Points. Support confirmed but no fix yet. This needs urgent manual intervention.
🇲🇽tankarcade🇺🇸 (@tankarcadetv) reported 28 minutes ago
@EAHelp So go back to forums where anything will be drop all the way down no help. It’s maybe it’s a issue where you don’t have enough of help or you wanna see if people have funny names
🌻🐛 (@JoyLuckClubbing) reported 29 minutes ago
@EAHelp @TheSims so you have this special event where we have to login multiple times this week yet I can’t even open the app to claim them? 🙄
RWC (@BeardownDoc) reported 31 minutes ago
@EAHelp you have the worst customer service I’ve ever seen. Zero live people. Impossible to chat. Our account was banned because someone else tried to hack us. Zero resolution and son banned from his apex. Horrendous company
CC Ry4N (@anubhavmaitra) reported 31 minutes ago
@EASFCMOBILE @EAHelp Still no fix days later. I submitted receipts, order numbers, screenshots and UID multiple times, yet nothing has been resolved. Now my account is locked from purchases because your system says the previous transaction is still processing. Terrible support experience and WORST.
SAVVY_PROJECT (@SAVVYPROJECT1) reported 32 minutes ago
@EAHelp are you going to update battlefield 6 and actually fix the servers. Why do servers start from scratch after every game? Why is there not console only servers and PC only servers? Are any of you actually gamers? Why do I have all of these yellow dots on my screen?
リアム (@liam48756076) reported 34 minutes ago
The cpu draft even on madden 26 is lagging and running slow on pc it has been like this since the visa draft I never got to ever play the event once because it’s unplayable, please fix @EAHelp @EAMaddenNFL
Saud1 🇸🇦 (@SaudxON1) reported 36 minutes ago
@EAHelp High ping issue in FC 26. My normal ping is <10ms , but now it’s constantly 100ms+. Only happens in FC 26, all other games are fine. Likely server routing or matchmaking issue (connected to distant server). Please investigate and fix. Platform: PS5 Region: Saudi Arabia
Ron (@Utd_Ron7) reported 36 minutes ago
@EAHelp EA server in India is not working at all it’s been about 9 hours now Can you please fix that as well 9 hours during TOTS and Champs aren’t working makes no sense!!!!
GreyFerret (@GreyFerret26) reported 38 minutes ago
Did #ApexLegends fix their matchmaking? No matter how much I lose with less than 100 dmg (over 20 matches in a row), I was playing against the same tryhards with statistics better than mine 10 or 100 times. EACH MATCH. Did you fix it? @PlayApex @EAHelp
Pedro Soares Batista (@PedroSoare38) reported 41 minutes ago
@EAHelp @EASPORTSFC This is unacceptable. My account was hacked, password/2FA changed (Case #243136005). Your own support CONFIRMED the hack/unrecognized IPs this morning. Now your ToS team lies saying "no signs of compromise" and bans me. I spent €100 recently. Fix this!
synerhz (@synerhz) reported 42 minutes ago
I'm simply asking for someone to investigate why 3 separate accounts on the same PC were all banned for the same reason. If something on my system is triggering EA AntiCheat, I genuinely want to fix it before ever logging into my main account again. @Respawn @EAHelp @PlayApex
Sherri Only Son™ (@iamDame2Cold) reported 42 minutes ago
Say @EA I entered my password for the EA app, due to unnecessary security measures..You require me to enter a passcode that you are supposed to send to my e-mail…30 mins and 10 requests later, no code. How do we fix this? @EAHelp
JOBOOTSY (@jobootsy113811) reported 43 minutes ago
@EAHelp Once again this is happening I bypass last year I can't play no challenges on the college 27 just like last year what's going on with your service man this is ridiculous I need my money back
أحمد (@Ahmdalm_) reported 45 minutes ago
@EAHelp BF Middle east servers are still down, fix it
Tomas (@Tomas42097) reported 45 minutes ago
@EAHelp Hi, I'm having a serious issue. My PSN account is linked to an unknown EA email address that isn't mine. I have no access to that email and can't play any of my EA games. Standard support isn't responding. Can you please help me unlink it? Thanks.
Alex Harvey (@tweetrimmer) reported 46 minutes ago
@EASPORTSFC @EAHelp Unable to access Ultimate Team on console for 48+ hours. Other modes + web app work. Support closed case without fix. Evo expired due to this. Need this escalated.
𝖲A𝐌𝒪𝐑𝗂𝐀 ✞★ (@iam_samoria) reported 49 minutes ago
Why is not a keeper whenever I use PSG in EA26 season @EAHelp @EASPORTSFC Fix it!!!!
Fuduli (@Fuduli10) reported 58 minutes ago
@EAHelp My account is blocked for over a week due to a stuck Evolution item in unassigned. I cannot access packs or use purchased FC Points. Support confirmed but no fix yet. This needs urgent manual intervention.