EA Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Online Play (36%)
• Sign in (30%)
• Glitches (15%)
• Matchmaking (14%)
• Hacking / Cheating (3%)
• Game Crash (2%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Casablanca	Sign in	2 days ago
Rostock	Sign in	2 days ago
La Châtre	Online Play	2 days ago
Arnage	Matchmaking	2 days ago
Paris	Online Play	2 days ago
Curitiba	Glitches	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported 3 minutes ago

  @EASFCDirect @EAHelp I have a problem with Ultimate Team. I can't connect for 2 days now. I tried everything (restart, internet, reinstall), but still not working. Please help me fix this issue.

• 
  Chandresh (@PanchasaraUS) reported 6 minutes ago

  @dmartinez_1980 @NFSNL @EAHelp I tried every possible fix from sign out from Game Center, Re Install App, Restart. Even VPN. Not fixed. This issue suddenly happened overnight. Is there official server maintenance or something?

• 
  Jewishkid (@AdjustMindGames) reported 9 minutes ago

  @Respawn @EAHelp @_ApexStatus FIX BULLSH%T GAME WTF ARE YOU CHEAP MFERS DOING? YOUR GAME IS CONSISTENTLY LAGGING. YOUR MATCHMAKING IS HORRENDOUS. YET PEOPLE ARE SUPPOSE TO PLAY YOUR GAME HOW? NEWS FLASH YOUR GAME IS PHYSICALLY UNPLAYABLE!! SPEND MONEY TO FIX YOUR GAME!!!!!!!!!

• 
  ⱮìçհąҽӀ φҽʂąҟ (@rieper47) reported 13 minutes ago from Gatton, Queensland

  @EAHelp the Sims 4 Acting Career needs to be fixed. Everytjing breaks in it and I'm tired of not getting Gold because a NPC refuses to DO THEIR JOB. FIX THIS NOW

• 
  busta bust (@bust_busta) reported 13 minutes ago

  @EAHelp @EAHelp @EASPORTSFC I am requesting an immediate escalation for Case #[243220939]. I have a server-side data corruption issue: an unclaimed Evolution reward is stuck and unredeemable, causing my account’s Store access to crash entirely.

• 
  Kِ (@slo0nby) reported 16 minutes ago

  @EAHelp Hi, I’m experiencing high ping (98ms) in FC26 Champions. My internet is 546Mbps and I tested on both home network and 5G hotspot with same result. The issue started recently, ping was 30ms before. Please investigate Middle East servers.”

• 
  ReDragon93 (@ReDragon24) reported 27 minutes ago

  It’s crazy that the community keeps finding solutions to issues that official support can’t solve... @EASFCDirect @EASPORTSFC @EAHelp Still grateful to everyone who tried helping. At least if someone else gets stuck with this weird Clubs issue, now there’s a possible fix.

• 
  L (@Luisx643) reported 28 minutes ago

  @EAHelp @EA @EAHelp Can you please look into my open case #243651902 I’ve been waiting a week nearly and being penalised for something I’ve not done. Great customer service.

• 
  Phantom Menace (@campaign_comms) reported 28 minutes ago

  Hey @EA @EAHelp I need help with an xbox compatibility issue please

• 
  Charlie Field (@fi6623) reported 29 minutes ago

  @EAHelp I was just playing my second to last champs game. the score was 5-2 i was winning. The final whistle went and as the game was shutting down i got a unable to process your request error and got a loss for it !!!

• 
  Elliot (@Elliotboy45) reported 30 minutes ago

  @atomichawk01 @EA @EAHelp Sadly 😔 I dealt with the same problem before. Support couldn’t resolve it, and an telegram user (moore_geek) ended up helping me recover my account. Hope this info helps you.

• 
  Jax Meinicke (@JaxMeinicke) reported 34 minutes ago

  @Zazaleaft5vp @EAHelp Experienced this issue; TysonNerd on X delivered.

• 
  andrew (@350zracecar) reported 34 minutes ago

  @EAMaddenNFL @EAHelp @EASPORTS_MUT damn so only PlayStation can get the 89bnd pack glitch there are people with 300 packs

• 
  Kevin Drake (@crazykev091) reported 37 minutes ago

  @EASPORTS_MUT @EA @EAHelp I understand draft week pushing a whole lot of content but to drop season 8 and the servers since at minimum Tuesday have not worked properly thats a big issue I’ve maybe have gotten to play 3 games in 5 days

• 
  🇲🇽tankarcade🇺🇸 (@tankarcadetv) reported 37 minutes ago

  @EAHelp So go back to forums where anything will be drop all the way down no help. It’s maybe it’s a issue where you don’t have enough of help or you wanna see if people have funny names

• 
  Fuduli (@Fuduli10) reported 40 minutes ago

  @EAHelp My account is blocked for over a week due to a stuck Evolution item in unassigned. I cannot access packs or use purchased FC Points. Support confirmed but no fix yet. This needs urgent manual intervention.

• 
  Mutaz (@iMutazzz) reported 40 minutes ago

  @EAHelp My Battlefield 6 on PS5 freezes every time just before jumping in REDSEC. All other game modes work. I tested another PSN account on the same PS5 and REDSEC works fine there. This issue only affects my account. Please investigate. Thank you.

• 
  أحمد (@Ahmdalm_) reported 41 minutes ago

  @EAHelp BF Middle east servers are still down, fix it

• 
  Michał Zając (@MichalZajac61) reported 43 minutes ago

  @EAHelp @EAHelp there is problem with high ping in Clubs in FC26. In every match players have exactly 260 ping and they are kicked out from match when it’s substitute. Since one week. No one can play…

• 
  BeastAyushPlayzz (@AyushmanBoss12) reported 44 minutes ago

  @EASFCMOBILE @EASFCMobile @EAHelp Many players didn't receive the 200 Draft Vouchers after completing the Heroism Chapter due to a glitch. Others got extra rewards, so it's unfair. Please check and provide compensation to affected players. #FCMobile #FixTheGlitch

• 
  IRGC NEWS ™ (@IRANGUARDCORPSE) reported 44 minutes ago

  @ImChambel @JamesNFFC1984 @EAHelp I logged in but problem is finding a game ffs

• 
  ReDragon93 (@ReDragon24) reported 47 minutes ago

  UPDATE: After days of troubleshooting, support tickets and useless answers, the problem is finally fixed. And no, the solution did NOT come from EA Support. @EASFCDirect @EASPORTSFC @EAHelp

• 
  Khalid Ali (@goat25266) reported 50 minutes ago

  Dear EA, If you want more people to play your game, you need to fix your servers. The main issue is that the servers are not being upgraded @EASFCDirect @EASPORTSFC @EAHelp

• 
  Seth McGinnes (@McginnesSeth) reported 50 minutes ago

  @EAHelp Fix your dog💩 servers!

• 
  Jeff (@JeffPoe_tra) reported 51 minutes ago

  @AskEASupport playing Battlefield 6 on PC via Steam. I have 900mbps Wi-Fi 6, but my in-game ping is suddenly stuck between 110ms–160ms. I already flushed my DNS and reset my hardware. Matchmaking is routing me to the wrong regional servers. Any known server issues right now?

• 
  fevkalâdenin fevkinde (@mukemmelmiyimm) reported 52 minutes ago

  @kylel43 @AskEASupport @Sylas_Nerd makes it a one-time fix.

• 
  Aidan (@oglea071) reported 56 minutes ago

  @EASPORTS_MUT @EAMaddenNFL @EAHelp fix your ******* servers

• 
  Faruk Ahlat (@FarukAhlat3) reported 58 minutes ago

  Third denial for Case #243232532 despite providing technical proof of session conflict (Xiaomi/PS5). Why is @EAHelp ignoring login timestamps and IP logs? This is a false positive ban due to your own system's error. I need a real person to review this! #EAFC26 #UnfairBan

• 
  Saud1 🇸🇦 (@SaudxON1) reported 1 hour ago

  @EAHelp High ping issue in FC 26. My normal ping is <10ms , but now it’s constantly 100ms+. Only happens in FC 26, all other games are fine. Likely server routing or matchmaking issue (connected to distant server). Please investigate and fix. Platform: PS5 Region: Saudi Arabia

• 
  frizz. (@Eazystix) reported 1 hour ago

  is anyone having problems with sims4 crashing on ps5? @EA @EAHelp