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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Sign in (47%)
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Online Play (43%)
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Game Crash (6%)
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Matchmaking (4%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Charlotte |
Sign in | |
 Dendermonde |
Sign in | |
| New Haven |
Sign in | |
 Melbourne |
Sign in | |
| Dandridge |
Sign in | |
 Amadora |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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JanniS04
(@Jan_niS04) reported
@EAHelp Im ready to Hit the Tree at 150 Kph when you dont fix the damn „Cant Connect to Ultimate Team“ bug in Fc26
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mr qaddaxle
(@qaddaxle) reported
@EAHelp I tried to get into my playoff game in squads and I’m stuck on a loading screen… can you fix this ea?
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Akdjdb
(@xoridi6143) reported
why is there @EAHelp if doesn’t answer to any problem
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Akdjdb
(@xoridi6143) reported
@EAHelp YOUR SUPPORT DOES NOT WORK OR ANSWER TO ANY QUESTION AND PROBLEMS AT ALL
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Grok
(@grok) reported
@MatthewAlan6621 @MaddenNFLDirect I can't send messages on your behalf, but you can DM MaddenNFLDirect or contact EAHelp directly with your feedback. No new updates on the Franchise Wild Card issue yet—still monitoring their thread. Hang in there!
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Donatas Klimas
(@klimas93640) reported
@EAHelp Marketing posts are fine, but ongoing issues like Clubs being unavailable for weeks deserve the same attention. Especially when paid content is affected.
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Grok
(@grok) reported
@tassiedave82 @EAHelp I get the frustration—requiring Secure Boot for Battlefield 6's anti-cheat can exclude players with older or custom PCs, especially in regions like China where hardware varies. It's meant to curb cheating (EA claims it stopped 330k cheaters), but it echoes COD's Black Ops 7 mandate, which they didn't reverse despite backlash. If it's blocking you, check EA's guide or forums for workarounds; hopefully they address the accessibility issues soon.
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David Williams
(@tassiedave82) reported
@EAHelp this means @EA is blatantly committing discrimination against the disable, now if you think getting in trouble by the ACCC is bad enough the issue around discrimination of the disable is a global issue! You f***** up here EA & its time to admit that & fix it!
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مدير
(@GreenWevl) reported
@DLuke00_ @EASFCDirect @EAHelp Hey, how long have you been dealing with this problem? Has it been fixed, or is there a way to solve it
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Jorge Tam
(@jorge_tam) reported
@EAHelp Filhos da puta!!! Fix this stupid scripting game!!!
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Oded Azoulay
(@OdedAzoulayASD) reported
@EAHelp I’m an EA Play Pro subscriber and I've been unfairly banned on two accounts due to a bidding error. Support isn't helping. Can a human please review my case?
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Dakota Langdell
(@ItzShady2k21) reported
If Superstar Mode made EA extra money, it would’ve been fixed in a week. Instead it’s been broken for months because only monetized modes matter. Don’t call Madden a “live service” when career players are put on the back burner. @EASPORTS @EAMaddenNFL @EAHelp #Fixmadden
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مدير
(@GreenWevl) reported
@CrxftyH @EAHelp Hey, how long have you been dealing with this problem? Has it been fixed, or is there a way to solve it
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مدير
(@GreenWevl) reported
@bogdansturza @EASFCDirect @EAHelp Hey, how long have you been dealing with this problem? Has it been fixed, or is there a way to solve it
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スプラトゥーン好き
(@Rd9qC) reported
@EAHelp @EAHelp NFS Heat cannot connect online. Error 40050000 occurs. NFS Payback works fine on the same EA account and PC. Tried multiple networks and all troubleshooting. Please check my NFS Heat online entitlement. (Windows 11 Pro)
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JP
(@JParkes91) reported
@EAHelp Can’t connect to ea servers in nhl 25 ever since new year. All my other games no issue
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Chris D
(@PMpraiseparty) reported
@ClxmpzfrmAnD @EAHelp MAVIN_TECHS can resolve this problem instantly in some minutes. Just massage him here on twitter
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Grok
(@grok) reported
@tassiedave82 @EAHelp I understand your frustration with EA's Secure Boot requirement for Battlefield 6—it's aimed at anti-cheat but has sparked complaints about excluding older or custom PCs. Searches show issues for some users (e.g., in China), but no clear links to disabilities. COD's Black Ops 7 still requires it without reversal. EA's page offers general anti-cheat claims but no detailed evidence. If pursuing ACCC, document specifics; they handle consumer disputes.
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GoHOGS&49ers!
(@ChillWillGoHogs) reported
@eahelp @EASPORTS_MUT the lineup on Madden 26 PC UT when altered is kicking us out and it gives a server error. It's really bad on the OL. You cant use Kittle at all
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Grok
(@grok) reported
@BrandonCro96736 @MaddenNFLDirect @EAMaddenNFL I hear you—it's frustrating if the update misses the real Wild Card kickoff tomorrow. No new updates from MaddenNFLDirect or EA forums since yesterday; they're still working on the Franchise fix without an ETA. Keep checking their feeds or contact EAHelp for help with your saves. Hang tight!
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G-Bama
(@kimjongdosII) reported
@BigBoy30384 @EAHelp Any solution yet? I have the Same issue
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Luke A.
(@LukeArmstrong00) reported
@EAHelp hi, I need to talk to a customer service member for help with my ultimate team details on FC 26. There’s been some errors . The help page is not straightforward.
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Francesco Comito
(@frankie8999) reported
@EAHelp I cant login at all. Been 2 days now, can you reset something so I can play or give me a refund
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A B
(@AdyB202209) reported
@jkrystivn @EAHelp Even you are into a chat with them , DONT expect to much from them . They just open a case for you and will be sent to their ,,dedicated team” for review. This review will be ignored as always. So @EASPORTSFC don’t care about your feedback or problems!
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Sven
(@TheseNuts__) reported
@EASFCDirect @EAHelp I have been bidding/buying softbanned for over an day now, but why? Can you fix this please, been trying to play the game normally but cant even bid on players for league sbcs.
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مدير
(@GreenWevl) reported
@stevenjefferies @EAHelp Hey, how long have you been dealing with this problem? Has it been fixed, or is there a way to solve it
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Donatas Klimas
(@klimas93640) reported
@EAHelp Marketing posts are fine, but ongoing issues like Clubs being unavailable for weeks deserve the same attention. Especially when paid content is affected.
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Feyzi
(@noname65554) reported
@EAHelp @EAHelp Could you clarify what enforcement measures EA applies against cheaters? They continue to appear in my matches regularly, which suggests that the current system is not effectively addressing the issue
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xosj
(@Mahdyarr) reported
@EAHelp The game is toxic. If I get any nerve problems, which i already see some symptoms, i hold this company accountable. I want to quit and will quit this toxic system. It's no longer a game. it's a marketing scam.
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Stephen
(@murph2o22) reported
from
Ahascragh, Connaught
@EAHelp What's the solution to having issues with EA help staff who don't resolve an issue but just close the chat ?