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EA Games status: server issues and outage reports

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Full Outage Map

Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

  • 43% Online Play (43%)
  • 33% Sign in (33%)
  • 10% Matchmaking (10%)
  • 10% Game Crash (10%)
  • 4% Glitches (4%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

CityProblem TypeReport Time
Gladbeck Sign in 13 hours ago
Santurtzi Glitches 1 day ago
Ciudad Apodaca Online Play 2 days ago
Ashington Matchmaking 2 days ago
Naucalpan de Juárez Sign in 4 days ago
Munich Sign in 6 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • WolfiPr
    Wolfgang Prüger (@WolfiPr) reported

    @EASFCDirect @EAHelp @EASPORTSFC This game would be much better, if you idiots would fix key things like gameplay and matchmaking. Perfect round in gauntlet is impossible for me bc despite having a bad form in "friendlies", I am still getting matched against elite players.

  • PedroSoare38
    Pedro Soares Batista (@PedroSoare38) reported

    @EAHelp @EASPORTSFC This is unacceptable. My account was hacked, password/2FA changed (Case #243136005). Your own support CONFIRMED the hack/unrecognized IPs this morning. Now your ToS team lies saying "no signs of compromise" and bans me. I spent €100 recently. Fix this!

  • campaign_comms
    Phantom Menace (@campaign_comms) reported

    Hey @EA @EAHelp I need help with an xbox compatibility issue please

  • SonicSoupRob
    Rob Jones (@SonicSoupRob) reported

    @EAHelp Please fix your disconnection glitch. It happens in all first play attempts. The issue is when u need to fulfil limited game objectives, it counts against u as games played but not for the requirements, so I forfeit qualification due to no fault or action of my own.

  • AyushmanBoss12
    BeastAyushPlayzz (@AyushmanBoss12) reported

    @EASFCMOBILE @EASFCMobile @EAHelp Many players didn't receive the 200 Draft Vouchers after completing the Heroism Chapter due to a glitch. Others got extra rewards, so it's unfair. Please check and provide compensation to affected players. #FCMobile #FixTheGlitch

  • JonnyD16654
    Jonny Doe (@JonnyD16654) reported

    @EAHelp @EAMaddenNFL @MaddenNFLDirect can yall please work on the glitched Trophies for Ps5. The community has made multiple reports and has gotten no response. They’ve been broken since launch. Please help. 🙏🏻

  • Visual_Fears
    Peter (@Visual_Fears) reported

    @EASFCDirect @EAHelp @EASPORTSFC Any chance you’s can let me DM either as I’ve got an issue with FC 26 I need to discuss with someone. I tried using the EA Help website to contact someone but it wasn’t helpful. Thanks

  • BlackInkDrop
    Shadowed Journalist (@BlackInkDrop) reported

    @EAHelp It’s wild that a game like @ClashofClans can resolve account issues in minutes, while your support drags on for years with no real solutions. At this point, smaller teams are setting the standard and you’re not even close. Do better!!!

  • ReformMatt2000
    Matt ➡️🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 | #VoteReformUK ➡️ (@ReformMatt2000) reported

    @EAHelp FC 26 keeps crashing. Fix the ******* game!😡🤬

  • donniethurmanjr
    𝒟𝑜𝓃𝓃𝒾𝑒 𝒯𝒽𝓊𝓇𝓂𝒶𝓃, 𝒥𝓇. (@donniethurmanjr) reported

    @TapXMikey Wins don’t count at all for so many of us. Been broken since the Honors event. I’m still fighting it with @EAHelp

  • Fuduli10
    Fuduli (@Fuduli10) reported

    @EAHelp My account is blocked for over a week due to a stuck Evolution item in unassigned. I cannot access packs or use purchased FC Points. Support confirmed but no fix yet. This needs urgent manual intervention.

  • ritzkhan91
    Rizwan (@ritzkhan91) reported

    @EASPORTS @EAHelp Servers down? I see friends playing FC26 but I'm unable to login. Says cant connect to server. Location Qatar!

  • fwwkenkaiii
    zenkaiftw (@fwwkenkaiii) reported

    @EAHelp Are y’all gonna fix clubs on pc with the cross play being broken and not being able to play? or nah

  • superultrajorge
    Superultrajorge (@superultrajorge) reported

    @EAHelp the game is broken, I cannot access to the UT, I’m kick out of the UT each time I’m trying to access and if you go to a mobile device it says that the session is on, help please

  • iplay_4_keep
    50grandtune (@iplay_4_keep) reported

    @EAHelp server down psn allmight50grand

  • ArmanJouzd86950
    Arman Jouzdani (@ArmanJouzd86950) reported

    @EAHelp @EASPORTS_MUT fix the visa cpu event on pc, it is slowed down and unplayable even with chew clock to try and progress

  • AlanAlanscard
    ᕦ(ò_óˇ)ᕤ (@AlanAlanscard) reported

    @EAHelp FIX YOUR MADDEN SERVERS

  • UltraC5ttv
    Ultra (@UltraC5ttv) reported

    @EAHelp Can u please fix maddens crashing issue. its unplayable on pc since season 8 launched

  • Erica_RPereira
    Erica 💙💛 (@Erica_RPereira) reported

    @EAHelp Unable to access The Sims 4 for days after the latest patch. This widespread issue represents a failure to provide a functional digital product and raises serious consumer rights concerns, including lack of conformity and denial of access to paid content. Urgent fix required.

  • RickSinkoe
    RagnaRick (@RickSinkoe) reported

    @EASPORTS_MUT @EAHelp Please fix your servers.. This is absolutely ridiculous.. It’s impossible to do anything in this game.. I hope you have a helluva fat “Make Right” for all of us dealing with amateur night at EA…

  • artmanp46
    arthur pierce (@artmanp46) reported

    @EAHelp Fix the damn game. Its unplayable

  • wKIZZ0
    KIZZO (@wKIZZ0) reported

    @hrt_girly @PlayApex @EAHelp Idk anti cheat is ****** hopefully they can fix your problem

  • itsceelos
    C J (@itsceelos) reported

    @RavalAmol @EASFCDirect @EAHelp This game is a piece of ****. lag is so bad its unbearable. I did my worst futchamps in months and got demoted from div2 to to div3. Trash gameplay.

  • LiamCarson93
    Liam Carson (@LiamCarson93) reported

    @EAHelp can you look at the dm I’ve sent you please? Got an issue with my account and not getting anywhere

  • WengersLostSon
    Mr77 (@WengersLostSon) reported

    Every other day there’s always some sort of bs maintenance going on fix your ******* servers mannnn @EAHelp @EASPORTSFC

  • Hamad_dvb
    H.F. ® 🇸🇦 (@Hamad_dvb) reported

    @EAHelp there’s no way players are hardly trying to connect to a live chat with EA Help advisor!! I have been trying to connect with an advisor since the beginning of Israel, US, Iran due to a severe drop in my ping which prevented me from playing and losing a lot of in-game progress. This is truly disappointing! You’re stupid AI EA Help website kept asking me to read articles on troubleshooting without any benefits. I understand corporations now are depending on AI instead of real humans, but there must be an option to reach out to an advisor since. FYI. I am connecting to a high-quality internet service and have replaced my ethernet cable with no benefit. Please contact me asap.

  • TheeUnhingedGod
    Thee Cat Mom 😻. (@TheeUnhingedGod) reported

    @TheSims @EAHelp was that little ****** marketplace worth all this trouble?!

  • stretch504
    ⚜504Stretch⚜ (@stretch504) reported

    @EASPORTS_MUT @EAHelp Is there a known issue w/ Squads games not loading?

  • Anilozdemir10
    Anil ozdemir (@Anilozdemir10) reported

    @EASFCDirect @EAHelp I can’t redeem an evolution that was rewarded to me from the season premium pass and because of this bug I can’t open any packs. looks like There are a lot of players having the same issue, it’s been almost a month. Will you guys do something about that??

  • wadannatt
    Wayne Dannatt (@wadannatt) reported

    @EA @EASPORTS @EAHelp it's not a good look when you're allowing cheaters to do what they like in #EASPORTSPGATOUR This weeks Online Tournament at Augusta National shows who's cheating and who isn't Scores of -23, -22, -21, & -20 are impossible because of how broken putting is!