EA Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Sign in (36%)
• Online Play (33%)
• Glitches (16%)
• Matchmaking (7%)
• Hacking / Cheating (4%)
• Game Crash (4%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Guadalajara	Glitches	6 days ago
Bondy	Matchmaking	10 days ago
Brisbane	Online Play	14 days ago
Madrid	Sign in	14 days ago
Lille	Hacking / Cheating	19 days ago
Bristol	Online Play	20 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mr77 (@WengersLostSon) reported 3 minutes ago

  Every other day there’s always some sort of bs maintenance going on fix your ******* servers mannnn @EAHelp @EASPORTSFC

• 
  AJ (@JaxMeinicke) reported 4 minutes ago

  @ratojord @EAHelp Experienced this issue; TysonNerd on X delivered.

• 
  frizz. (@Eazystix) reported 9 minutes ago

  is anyone having problems with sims4 crashing on ps5? @EA @EAHelp

• 
  JJ🤙 (@r0ssss_j) reported 10 minutes ago

  @EA @EAHelp Please fix the Nintendo Switch It Takes Two friend pass error. Result Code: 105-80190000 This has obviously been an issue for years with forum posts dating back 2 years to today. People solely buy this game to play online, and cannot play at all. Thanks

• 
  ⱮìçհąҽӀ φҽʂąҟ (@rieper47) reported 11 minutes ago from Gatton, Queensland

  @EAHelp the Sims 4 Acting Career needs to be fixed. Everytjing breaks in it and I'm tired of not getting Gold because a NPC refuses to DO THEIR JOB. FIX THIS NOW

• 
  Superultrajorge (@superultrajorge) reported 11 minutes ago

  @EAHelp the game is broken, I cannot access to the UT, I’m kick out of the UT each time I’m trying to access and if you go to a mobile device it says that the session is on, help please

• 
  Tomas (@Tomas42097) reported 13 minutes ago

  @EAHelp Hi, I'm having a serious issue. My PSN account is linked to an unknown EA email address that isn't mine. I have no access to that email and can't play any of my EA games. Standard support isn't responding. Can you please help me unlink it? Thanks.

• 
  Brett Webster (@BDubs__94) reported 13 minutes ago

  @EASPORTS_MUT @EAHelp I haven’t gotten my makerights and I logged in everyday the whole time this server issue has been going on

• 
  Josh (@joshsterdee) reported 13 minutes ago

  @EAHelp fix your servers

• 
  phil beep/bop/boop⬛🟧 (@CrowdAssassin) reported 14 minutes ago

  @EA @EAHelp you need to fix dead space 2, it will not start on my pc, I get the audio but all my monitor says is "resolution not supported". I had the for a while with 2008 dead space but it seems to have fixed itself, it did start in a weird revolution but could fix in settings

• 
  长川 (@nfkqOo0Lqe6485) reported 16 minutes ago

  @EAHelp @EAHelp Please help me deal with the account problem. I have sent you a private message.

• 
  Yusuf Acay (@yusufjr2727) reported 16 minutes ago

  I've been trying to access the game since 7 PM, but coincidentally, it keeps saying it's inaccessible. Why is this happening? Please fix it. @EAHelp

• 
  G B (@GBMEIBG) reported 19 minutes ago

  @EASFCDirect @EASPORTSFC I would like a refund. You have been contacted several times for technical issues regarding your game and have done nothing. Furthermore, you removed the @EAhelp account that is still referred to in your bio.

• 
  nnnvvv222 (@nnnvvv222) reported 19 minutes ago

  @EAHelp Hey, I tried contacting EA customer service but I keep getting an AI bot and can't seem to get through to an actual human. The bot just keeps suggesting the same basic fixes that I've already tried. Do you know how to get through to a real person at EA support?

• 
  IRGC NEWS ™ (@IRANGUARDCORPSE) reported 20 minutes ago

  @ImChambel @JamesNFFC1984 @EAHelp I logged in but problem is finding a game ffs

• 
  Comsak Bhumiputra (@Comsak) reported 24 minutes ago from Rayong, Rayong

  @EAHelp My extra token cannot exchange with my player that means it is limited player. Exactly, I have more the player to change the extra token. Please fix it to now.

• 
  Umut Savaş (@iumut18) reported 25 minutes ago

  @jasonchai045 @EAHelp thank u for comment. I created ticket for this problem. I wish they will fix it.

• 
  The Fridge (@unjustfridge) reported 36 minutes ago

  @EAHelp @PlayApex I’m having issues with my game crashing everyday at least once. Doesn’t happen in other games for me. Can you dm me and try to help?

• 
  Billy ⚜️ (@HellbenderSTL) reported 36 minutes ago

  @EASPORTSCollege @EAHelp, I purchased the EA SPORTS MVP+ Membership on PS5. My PS account shows the subscription is active, the PS Store says I own it, and I’ve restored licenses. However, CFB27 still shows the July 6 Deluxe unlock instead of the July 2 MVP+ early access. Is this a known entitlement issue? I can provide screenshots.

• 
  KIZZO (@wKIZZ0) reported 40 minutes ago

  @hrt_girly @PlayApex @EAHelp Idk anti cheat is ****** hopefully they can fix your problem

• 
  matt olpin (@MattOlpin) reported 42 minutes ago

  @EAHelp, I need help logging into clubs in EA FC 26. I haven't been able to log in to Pro Clubs for days now. I can switch accounts or use the older Xbox One console version, and it works fine. I can't play with anyone on my main account on the Xbox Series S version. It allows me to play all other game modes. Can someone please help me resolve this issue?

• 
  C J (@itsceelos) reported 45 minutes ago

  @RavalAmol @EASFCDirect @EAHelp This game is a piece of ****. lag is so bad its unbearable. I did my worst futchamps in months and got demoted from div2 to to div3. Trash gameplay.

• 
  Mohammad S. (@mo_s828) reported 45 minutes ago

  @Jayden_AVFC @EASFCDirect @EAHelp What was the fix?

• 
  JOBOOTSY (@jobootsy113811) reported 47 minutes ago

  @EAHelp Once again this is happening I bypass last year I can't play no challenges on the college 27 just like last year what's going on with your service man this is ridiculous I need my money back

• 
  Gary Christie (@0d04e6bd3b94496) reported 48 minutes ago

  @EAHelp @EAMaddenNFL My Madden 26 Superstar import is broken. Getting "can't find player on EA server" for months. Can't start a new career or delete the old one. I've tried all local fixes. Please help reset my Superstar cloud data so I can play! #Madden26

• 
  النمله اليمنيه🇾🇪(اسمي نواف) (@MR_ANT1) reported 51 minutes ago

  @EAHelp @EASPORTS two times yesterday and now my opponent disconnected and i get a disconnected message and i lose the game and my progress two times my streak of winning is lost cuz of this problem and i can't get in touch with a support agent i need HELP

• 
  De MYSTéRIO (@MysterioDeYT) reported 51 minutes ago

  @EAHelp hi I am having a very urgent issue. My account is on a verge of getting hacked cause of some ea Account login error. Pls check dm. I send video.

• 
  Rob Jones (@SonicSoupRob) reported 51 minutes ago

  @EAHelp Please fix your disconnection glitch. It happens in all first play attempts. The issue is when u need to fulfil limited game objectives, it counts against u as games played but not for the requirements, so I forfeit qualification due to no fault or action of my own.

• 
  Mr. SRT 🇧🇷 (@ImSomeYoungHoe) reported 53 minutes ago

  @EAHelp fix your got damn bug issues, I am not being awarded a win when these sore losers quit . Y’all done cheated me out of 15+ games where I received a win.

• 
  Wolfgang Prüger (@WolfiPr) reported 53 minutes ago

  @EAHelp @EASPORTSFC @EASFCDirect Instead of releasing a new promo team every week, fix your game, you ******* lazy idiots. I'm in ***. 5 on my PC account and almost every opponent is between rank 3 and rank 1. The rivals matchmaking is so ******* broken, it's not funny anymore.