EA Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Online Play (41%)
• Sign in (25%)
• Matchmaking (14%)
• Glitches (14%)
• Hacking / Cheating (3%)
• Game Crash (2%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Troyes	Online Play	3 days ago
Brisbane	Online Play	5 days ago
Casablanca	Sign in	8 days ago
Rostock	Sign in	8 days ago
La Châtre	Online Play	8 days ago
Arnage	Matchmaking	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  VRS_Ninja (@VRS_Ninja) reported 1 minute ago

  @ApexLiveComms @EAHelp Can yall actually fix ur game dude?

• 
  Tulky (@Tulky178512) reported 3 minutes ago

  @SilkOCE @EA_DICE and @EAHelp need to issue fking refunds for people who want it theving lying pricks is what they are !!

• 
  busta bust (@bust_busta) reported 4 minutes ago

  @EAHelp @EASPORTSFC I am requesting an immediate escalation for Case #[243220939]. I have a server-side data corruption issue: an unclaimed Evolution reward is stuck and unredeemable, causing my account’s Store access to crash entirely.

• 
  ᕦ(ò_óˇ)ᕤ (@AlanAlanscard) reported 6 minutes ago

  @EAHelp FIX THE MADDEN SERVERS

• 
  Sultan (@suli435265) reported 13 minutes ago

  @Manta_Made @EAHelp Heads up, Miles_techz1 can resolve this issue.

• 
  Yusuf Acay (@yusufjr2727) reported 16 minutes ago

  @EAHelp I can't access the game in Türkiye, please fix it.

• 
  Wagner Bustamante (@1bustamanteof) reported 18 minutes ago

  I’ve tried every possible fix: password resets, VPNs, and clearing cache. I’ve opened multiple tickets and even tried local consumer complaint sites, but no luck. @EAHelp

• 
  abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported 19 minutes ago

  @EAHelp @EAHelp I have a problem with Ultimate Team on PS5. I can't connect for 2 days. I tried restarting the game, checking internet, and reinstalling, but nothing works. Please help me fix this issue.

• 
  fevzi can yıldırım (@yldrmfevzican) reported 19 minutes ago

  I've been experiencing connection issues in EA FC 26's Ultimate Team game mode for about two days now, and all the solutions I've tried have failed. I need help. @EAHelp

• 
  jon ward (@bigjon_25) reported 20 minutes ago

  @EAHelp playing squad battles and winning, game decides to bug out and disconnect from the server resulting in me losing squad battle game how does that work out? Also completed an objective yet now it’s not what bullshit!!

• 
  Comsak Bhumiputra (@Comsak) reported 22 minutes ago from Rayong, Rayong

  @EAHelp My extra token cannot exchange with my player that means it is limited player. Exactly, I have more the player to change the extra token. Please fix it to now.

• 
  R Zen (@RZen91006429) reported 22 minutes ago

  @EAHelp You need to Rename MUT into Crash. Because Crash is all it does! Take some of those Billions of Dollars a buy a few servers! Your CEO should be Fired!

• 
  Irene (@babe84_irene) reported 24 minutes ago

  I tried your chatbot today and dident not get the help I needed @EAHelp Only thing that bot could say was : Hi! 🙋 Let’s get this fixed. Tell us about the issue you're having and we’ll help you get back in the game.

• 
  Mino Gaming (@Minarchick42) reported 25 minutes ago

  @EAHelp @Battlefield @EAPlaytesting I got the link to join BF Labs but the Playtesting site is down and won't open the sign in page. I only have another day to sign in PLEASE HELP!!!

• 
  Sherri Only Son™ (@iamDame2Cold) reported 27 minutes ago

  Say @EA I entered my password for the EA app, due to unnecessary security measures..You require me to enter a passcode that you are supposed to send to my e-mail…30 mins and 10 requests later, no code. How do we fix this? @EAHelp

• 
  Juan Daniel Padilla (@padillajuand) reported 28 minutes ago

  @FIFA22_INFO It’s been almost a week since the Asia & Oceania objectives dropped broken in #FC26 and we STILL don’t have our missing rewards. Can we get an actual update? @EASFCDirect @EAHelp We can’t even finish the other objectives without cards like Cahill! 🤬📉 #UltimateTeam

• 
  Faruk Ahlat (@FarukAhlat3) reported 29 minutes ago

  Third denial for Case #243232532 despite providing technical proof of session conflict (Xiaomi/PS5). Why is @EAHelp ignoring login timestamps and IP logs? This is a false positive ban due to your own system's error. I need a real person to review this! #EAFC26 #UnfairBan

• 
  Eda Abacı 🌸 (@edanrabaci) reported 30 minutes ago

  @mc021990 @EAHelp Same trouble Myles_Nerd1 on X handled it fast.

• 
  Rasir (@Rasirdaking) reported 33 minutes ago

  @EASPORTS_MUT Bought the premium pass and ea not giving me rewards plz fix this @EAHelp

• 
  Ross Milligan (@Ross_Milligan) reported 35 minutes ago

  @EAHelp Service is completely useless anyway, off you ****

• 
  Michał Zając (@MichalZajac61) reported 41 minutes ago

  @EAHelp @EAHelp there is problem with high ping in Clubs in FC26. In every match players have exactly 260 ping and they are kicked out from match when it’s substitute. Since one week. No one can play…

• 
  Alex Harvey (@tweetrimmer) reported 43 minutes ago

  @EASPORTSFC @EAHelp Unable to access Ultimate Team on console for 48+ hours. Other modes + web app work. Support closed case without fix. Evo expired due to this. Need this escalated.

• 
  The Fridge (@unjustfridge) reported 44 minutes ago

  @EAHelp @PlayApex I’m having issues with my game crashing everyday at least once. Doesn’t happen in other games for me. Can you dm me and try to help?

• 
  synerhz (@synerhz) reported 44 minutes ago

  I'm simply asking for someone to investigate why 3 separate accounts on the same PC were all banned for the same reason. If something on my system is triggering EA AntiCheat, I genuinely want to fix it before ever logging into my main account again. @Respawn @EAHelp @PlayApex

• 
  Jax Meinicke (@JaxMeinicke) reported 46 minutes ago

  @Zazaleaft5vp @EAHelp Experienced this issue; TysonNerd on X delivered.

• 
  Krzysztof Sitarz (@Krzysztof13073) reported 47 minutes ago

  @EAHelp hello ea, what the hell is happening to servers on FC26 my ping jumps to over 1100 and stays like this for long time , last week not even one stable game, i live in uk and can easly say i am not the only one having this issues

• 
  Muhammad Alaa (@Mu7ammadAlaa) reported 52 minutes ago

  @EAHelp @EASPORTS @Steam Hi Everyone, I am reporting two critical issues while playing FC26 that I need immediate support with: 1. I am facing a sudden increase in the latency and a drop in the FPS to be lower than 10 while playing the game without any clear reason.

• 
  Jewishkid (@AdjustMindGames) reported 54 minutes ago

  @Respawn @EAHelp @_ApexStatus FIX BULLSH%T GAME WTF ARE YOU CHEAP MFERS DOING? YOUR GAME IS CONSISTENTLY LAGGING. YOUR MATCHMAKING IS HORRENDOUS. YET PEOPLE ARE SUPPOSE TO PLAY YOUR GAME HOW? NEWS FLASH YOUR GAME IS PHYSICALLY UNPLAYABLE!! SPEND MONEY TO FIX YOUR GAME!!!!!!!!!

• 
  nivre (@nivre_ix) reported 55 minutes ago

  @EAHelp truly the most useless and u helpful support service in the gaming industry

• 
  ⱮìçհąҽӀ φҽʂąҟ (@rieper47) reported 59 minutes ago from Gatton, Queensland

  @EAHelp the Sims 4 Acting Career needs to be fixed. Everytjing breaks in it and I'm tired of not getting Gold because a NPC refuses to DO THEIR JOB. FIX THIS NOW