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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Online Play (43%)
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Sign in (41%)
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Matchmaking (6%)
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Glitches (4%)
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Game Crash (4%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dittmer |
Game Crash | |
 Enfield Town |
Online Play | |
 Kyoto |
Online Play | |
 Tecuci |
Matchmaking | |
| Clearwater |
Sign in | |
| Batesville |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Jeremy
(@JTwizzieFPS) reported
@EAHelp I keep getting an error when trying to link my twitch account to my EA account
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NELLII NELL
(@NelliiGang) reported
@EAHelp Iv only tried to load my saved game. Iv repaired ,updated ,got all my broken mods out. I'm not sure what to do..
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1345523
(@kingbling6931) reported
@EAHelp hello dear ea, i‘m in danger.. i want to buy points but got some issues
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Rave 💀🖤
(@ItsJustRave) reported
@EAHelp Please give us an update on the FIFA21 Dual Entitlement issue. This is ridiculous.
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Berjan
(@berjan_mj23) reported
@EAHelp please explain while im playing for icon swaps, im in front with a 3-0 lead , my opponent rage quits, and I get the disconnect... This happened for the 4th match in a row
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1345523
(@kingbling6931) reported
@EAHelp i have some issues with a ea game, can you heöp me
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Daniel rees
(@SportyRees1) reported
from
Cwmafan, Wales
@FDjawid @EAHelp They won't do nothing pal, I had same issue , had to start all over again
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Peacey
(@Pexcey) reported
£80 TO ******* DISCONNECT CONSTANTLY @EASPORTSFIFA x @EAHelp
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Ewan🏴
(@N17ewan) reported
@EAHelp i’m having trouble purchasing fifa points?
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Luca
(@Loibl10) reported
@RiotsFN @KievUkraine2012 @EAHelp Google how you can change the mtu on Xbox, im pretty sure you can do it there aswell. Also maybe Change your Connection for one game to a non wired maybe it will fix it
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jooooooooooo
(@crmzy0) reported
@EAHelp @EASPORTSFIFA Fix your ******* game you rats Every game I start with 25 ping and in game yellow bar the whole game These op defenders are ******* ball magnets Pressing 90 minutes and without stamina still faster than my fresh subs Player with 99 pace still way slower than
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Jack 🇾🇪
(@PastorFredSZN) reported
Got mahrez from two ultimate packs @EAHelp you better fix my account ASAP!!!
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Ruben 🇳🇱
(@Ruben__B_) reported
@EAHelp After every single match i get this Message and it counts as a DNF. Shite game...We are sorry but there has been an error connecting to FIFA 21 Ultimate team. You will be returned to the FIFA 21 Main Menu
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Jordan Cormack 🍥
(@JordieC_) reported
@EASPORTSFIFA @EAHelp #fut seems to freeze on a loading screens on ps5 until I reboot the game? Happens every couple of minutes in the menus.. Anyone having similar issues?
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Kxndall
(@A1Kxndall) reported
@ANTONO00 @EAHelp @EA_Benelux same i've tried every way to fix it, and is still happening.
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Jack Barry
(@Jack13arry) reported
@EAHelp I have a disconnection problem when playing squad battles in Fifa 21, 1 in every 3/4 games I get disconnected in the last 10 mins of the game without fail, any reason as to why?
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tasherZZ
(@tasherZZ) reported
@AncelottiArmy25 @EAHelp I know, it's all games. I can't play my other fut champs either. Advisor says they aren't compensating for the issue. Been disconnected all afternoon
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Felipe Pichuante
(@FPichuante) reported
@EAHelp Hey, when are you fixing the player recovery problem on the web app/companion app. I need to to recover a player before the time limit expires
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Arian Willenberger
(@Arianw77) reported
@EAHelp Hello EA I got the issue, when I quit a game in FIFA 21 I get kicked out uf FUT. I also get kicked out of FUT if my opponent quits, and I am in front. It does not count for me as well. And I am not the only one one of my mates got the same Problem.
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stevie reid
(@steviereidV2) reported
@EAHelp I’m having trouble buying Fifa points can you help
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Christian
(@Christi40809631) reported
@EAHelp I got scammed by EA been trying to reach them bc of dual entitlement issues and I keep getting the runaround. Paid for a product I can't use #eascamdualentitlement
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Fraser Graham
(@FraserGraham16) reported
@EAHelp hi, me and my brother have the same origin account linked to our separate gamertags and it now won’t let us play FIFA at the same time, which is really inconvenient as it’s never been an issue before. Do you have any solution for this?
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chef!
(@chefwastaken) reported
@EAHelp I am beyond words. Without a doubt the worst support/customer service I have ever experienced. Almost a month with a banned account after it was hacked as apart of a data breach and all I can get is my case put into a queue that doesnt exist.
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maXmas🎅
(@theglxxm) reported
@EAHelp any reason I keep getting booted out of offline FUT game modes? Can play online with literally zero issue but getting booted off your servers playing offline.
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Dror Halpern
(@drorh12) reported
@EAHelp what about fix the ps5 upgrade issue? 10 days past and nothing is come from your side.
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paul galvin
(@galvinator1980) reported
@EAHelp anyone had same problems with ea terms of service team where how can someone be hacked then have there transfer market ban due to compromised account then don’t seem to be getting ban lifted as not my fault someone got into my account
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Chris
(@Chris70862708) reported
@EAHelp @GrandThunder Sorry to crash tweet but you’ve missed my tweet from earlier.
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Paul Jones
(@Paulkjoneslive1) reported
@EAHelp the lag on pro clubs since update a few days ago is unbearable, we’ve not had any problems at all since game release but recently new signs pop up at the top of the screen which I presume are to tell you about your connection.
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Katie 🏳️🌈
(@stardustkatie) reported
After purging my PC of Origin and all of its files I then disabled my antivirus and it worked. Glad I was able to fix it in the end but I'm still mega pissed at @EAHelp for causing the issue in the first place then never once replying to any of my forum posts or tweets for help.
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Lewy
(@lewy12345678) reported
@ConHodgson @EAHelp My mates having this too, any idea how to fix it ?