EA Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Online Play (42%)
• Sign in (34%)
• Matchmaking (10%)
• Game Crash (10%)
• Glitches (4%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Gladbeck	Sign in	1 day ago
Santurtzi	Glitches	2 days ago
Ciudad Apodaca	Online Play	3 days ago
Ashington	Matchmaking	3 days ago
Naucalpan de Juárez	Sign in	5 days ago
Munich	Sign in	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  😁 (@ItchyFreckle) reported 4 minutes ago

  @EAHelp Your EA NextStep is garbage. All I want to do is chat with a customer service rep so I can delete my EA account and it refuses to put me through to one.

• 
  The Fridge (@unjustfridge) reported 4 minutes ago

  @EAHelp @PlayApex I’m having issues with my game crashing everyday at least once. Doesn’t happen in other games for me. Can you dm me and try to help?

• 
  Rasir (@Rasirdaking) reported 7 minutes ago

  @EASPORTS_MUT Bought the premium pass and ea not giving me rewards plz fix this @EAHelp

• 
  ‘Birol (@birolazar22) reported 9 minutes ago

  @ShaherHaya000 @EAHelp @FC26 I am having the same issue. Have you found a solution?

• 
  Akshay Shrivas (@ImAkshayShrivas) reported 9 minutes ago

  @EAHelp @NFSCSpeak @NFSNL any update on below issue? Still unable to connect to servers in game.

• 
  Layne Arias (@arias83696) reported 10 minutes ago

  @MaddenNFLDirect @EAHelp Fix the regs leaderboard

• 
  abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported 14 minutes ago

  @EA @EAHelp @EAHelp I have a problem with Ultimate Team on PS5. I can't connect for 2 days. I tried restarting the game, checking internet, and reinstalling, but nothing works. Please help me fix this issue.

• 
  Jonny Doe (@JonnyD16654) reported 15 minutes ago

  @EAHelp @EAMaddenNFL @MaddenNFLDirect can yall please work on the glitched Trophies for Ps5. The community has made multiple reports and has gotten no response. They’ve been broken since launch. Please help. 🙏🏻

• 
  Erik (@JasonF13Fan) reported 23 minutes ago

  @EAHelp @EAMaddenNFL @EASPORTS_MUT Hey ******** fix your dam servers! Got to tier 2 for the CPU Event finished and won the first game but due to being “kicked” out it’s now counted as a loss and means I’d have to do the first 5 games again! Class action lawsuit is what you need!

• 
  Chris Cain (@CHRIS_CAIN1980) reported 24 minutes ago

  @MaddenAcademy_ My favorite part, is how a mult-billion dollar company cannot fix their unstable servers... @EAHelp

• 
  KIZZO (@wKIZZ0) reported 26 minutes ago

  @hrt_girly @PlayApex @EAHelp Idk anti cheat is ****** hopefully they can fix your problem

• 
  Rmichael46 (@jjeffdude46) reported 26 minutes ago

  Sugar rush solos aren't giving small egg reward upon completing.. please fix @MaddenNFLDirect @EASPORTS_MUT @EAHelp

• 
  Window_Licker (@MUT_slut) reported 28 minutes ago

  @EASPORTS_MUT @EASPORTS @EAHelp just put out some kinda communication. How hard is it. The lack of acknowledgement on an already broken highly anticipated promotion is just bad business.

• 
  SuperbowlMvpHurts 🧊🦅🧊 (@JalenPercs1) reported 28 minutes ago

  @EAHelp Why can’t I buy the“ultimate legends token pack”? It says “an issue has occurred, please try again later. Contact customer service if the issue continues to occur. Also fix your game. There is a serious glitch in the sugar rush h2h game mode with safeties. Put in some effort

• 
  The TnT Gaming Channel (@MrTally0002) reported 29 minutes ago

  @EAHelp we have a serious problem. I bought apex packs and have been receiving multiple items I already owned. I would either like a refund or something. I've sent emails, I've done everything possible and still ignored. Im not some little kid you can push around.

• 
  Kevin Drake (@crazykev091) reported 29 minutes ago

  @EASPORTS_MUT @EA @EAHelp I understand draft week pushing a whole lot of content but to drop season 8 and the servers since at minimum Tuesday have not worked properly thats a big issue I’ve maybe have gotten to play 3 games in 5 days

• 
  Phantom Menace (@campaign_comms) reported 30 minutes ago

  Hey @EA @EAHelp I need help with an xbox compatibility issue please

• 
  Peter (@Visual_Fears) reported 34 minutes ago

  @EASFCDirect @EAHelp @EASPORTSFC Any chance you’s can let me DM either as I’ve got an issue with FC 26 I need to discuss with someone. I tried using the EA Help website to contact someone but it wasn’t helpful. Thanks

• 
  MG (@mginio1969) reported 34 minutes ago

  @EAHelp You having server issues today? Been on BF6 Xbox since launch today I can't get a game, players floating, disconnected errors server errors.BF5 very similar.Other game brands are fine online

• 
  Shadowed Journalist (@BlackInkDrop) reported 36 minutes ago

  @EAHelp It’s wild that a game like @ClashofClans can resolve account issues in minutes, while your support drags on for years with no real solutions. At this point, smaller teams are setting the standard and you’re not even close. Do better!!!

• 
  Nasir foster (@only1_nas1) reported 38 minutes ago

  @EAHelp I can't play superstar mode it's glitched and I don't know how to fix it

• 
  Arman Jouzdani (@ArmanJouzd86950) reported 39 minutes ago

  @EAHelp @EASPORTS_MUT fix the visa cpu event on pc, it is slowed down and unplayable even with chew clock to try and progress

• 
  frizz. (@Eazystix) reported 40 minutes ago

  is anyone having problems with sims4 crashing on ps5? @EA @EAHelp

• 
  B-L-M, Free Palestine, Anthony is a bully (@advancedstats23) reported 42 minutes ago

  Do you guys plan to fix ea servers within the next year @EAHelp

• 
  Wayne Dannatt (@wadannatt) reported 42 minutes ago

  @EA @EASPORTS @EAHelp it's not a good look when you're allowing cheaters to do what they like in #EASPORTSPGATOUR This weeks Online Tournament at Augusta National shows who's cheating and who isn't Scores of -23, -22, -21, & -20 are impossible because of how broken putting is!

• 
  ADEl (@ADElhamdan91) reported 45 minutes ago

  @EAHelp "Hello I have been facing a technical issue with my FC 26 account for over 3 days. My console is stuck/freezing on the rewards screen, even though I already claimed them via the web app. I’ve contacted support daily with no resolution. Please help me

• 
  charlie 🪿 HOLY CABOOSES! (@reservoirgoose) reported 46 minutes ago

  the @EAHelp "customer support" AI chatbot is genuinely a joke LMAOOOOOOO i explain my issue, it links me to a completely irrelevant article, and when i say that's not the problem it restarts the chat

• 
  Aidan (@oglea071) reported 52 minutes ago

  @EASPORTS_MUT @EAMaddenNFL @EAHelp fix your ******* servers

• 
  ᕦ(ò_óˇ)ᕤ (@AlanAlanscard) reported 55 minutes ago

  @EAHelp FIX THE MADDEN SERVERS

• 
  Faruk Ahlat (@FarukAhlat3) reported 60 minutes ago

  Third denial for Case #243232532 despite providing technical proof of session conflict (Xiaomi/PS5). Why is @EAHelp ignoring login timestamps and IP logs? This is a false positive ban due to your own system's error. I need a real person to review this! #EAFC26 #UnfairBan