EA Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Sign in (43%)
• Online Play (43%)
• Matchmaking (7%)
• Game Crash (7%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Peyriac-de-Mer	Online Play	2 days ago
Cambrils	Sign in	6 days ago
Alameda	Online Play	10 days ago
New Iberia	Online Play	11 days ago
Gänserndorf	Online Play	11 days ago
Beverley	Online Play	18 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  muvfy🐰ft. SD6800 จึ้งๆๆ (@cherxyC) reported 6 seconds ago

  @EAHelp Hi! I'm on Mac and my Sims 4 Expansion Packs (Seasons, Parenthood, Laundry Day) aren't showing in game. Already tried repairing and reinstalling but still not working. Please help!

• 
  William (@William2kTV) reported 1 minute ago

  @EAHelp please fix your ps5 servers I cant take another game of playing a laggy game because someone im facing has trash internet.

• 
  Whipper Snapper (@DoloPadrino) reported 4 minutes ago

  @EAHelp YO THIS IS BS EA!!! Im playing an intense match on squad battle mainly just playing matches to complete my Evo’s and right as i score the winning goal i get an error message and the game force closes on me! Sad part is that the match counts as an L but — (continue pt2)

• 
  Rizwan (@ritzkhan91) reported 4 minutes ago

  @EASPORTS @EAHelp Servers down? I see friends playing FC26 but I'm unable to login. Says cant connect to server. Location Qatar!

• 
  Ölele Salvador🦅🇬🇭 (@OleleSalvador) reported 5 minutes ago

  🎮🇬🇭: @EAHelp fix up please. I want to destress🙏🏾

• 
  NFL_Purp-Game (@jordan_junkee) reported 7 minutes ago

  @EAHelp are servers down for @EAMaddenNFL

• 
  SAVVY_PROJECT (@SAVVYPROJECT1) reported 8 minutes ago

  @EAHelp are you going to update battlefield 6 and actually fix the servers. Why do servers start from scratch after every game? Why is there not console only servers and PC only servers? Are any of you actually gamers? Why do I have all of these yellow dots on my screen?

• 
  matt olpin (@MattOlpin) reported 11 minutes ago

  @EAHelp Hi, I’m reaching out regarding an ongoing issue on EA Sports FC 26 that has not been resolved through troubleshooting. I was previously given Case ID #241739143 and advised to follow up. I am consistently experiencing the following errors every time I attempt to play Clubs: •“The season pass is currently unavailable and you will not be able to earn progression towards your season pass.” •“Unable to connect to the EA servers. Please check your internet connection and try again.” Important details: •Platform: Xbox Series S •NAT Type: Open •Ping: 40–47 ms •Ultimate Team works normally •Issue only affects Clubs and Season Pass Troubleshooting already completed: •Restarted console and network •Cleared MAC address •Reinstalled the game •Tested multiple networks (including hotspot) •Disabled VPN (Verizon Secure Wi-Fi) This issue is consistent on every attempt (not intermittent) and appears to be server-side or account-related rather than a connection issue. Can you please escalate this case or confirm if this is a known issue affecting Clubs/Season Pass? I can provide screenshots or additional details if needed. Thank you for your assistance.

• 
  @SiriiFX (@SiriiFX) reported 12 minutes ago

  @EAHelp when I play apex legends ranked by myself I’m fine when I play with friends that are on ps5 I start to lag and I’m on xbox my packet loss is high and I my ping goes higher then I packet loss I have new experience this problem

• 
  matt olpin (@MattOlpin) reported 13 minutes ago

  @EAHelp, I need help logging into clubs in EA FC 26. I haven't been able to log in to Pro Clubs for days now. I can switch accounts or use the older Xbox One console version, and it works fine. I can't play with anyone on my main account on the Xbox Series S version. It allows me to play all other game modes. Can someone please help me resolve this issue?

• 
  The TnT Gaming Channel (@MrTally0002) reported 14 minutes ago

  @EAHelp we have a serious problem. I bought apex packs and have been receiving multiple items I already owned. I would either like a refund or something. I've sent emails, I've done everything possible and still ignored. Im not some little kid you can push around.

• 
  James dean (@james_dean1981) reported 15 minutes ago

  @EAHelp ultimate team is unplayable menu screens keep freezing and when playing u get kicked on on a disconnect at kick off and least 20% of the time

• 
  Lenticular' (@UnleashZED) reported 16 minutes ago

  @EAHelp there's a problem with the commentary in UT!!

• 
  KIZZO (@wKIZZ0) reported 24 minutes ago

  @hrt_girly @PlayApex @EAHelp Idk anti cheat is ****** hopefully they can fix your problem

• 
  freespace (@blaise_vickery) reported 25 minutes ago

  @EAHelp your Madden 26 servers for ps5 suck!!! Fix it

• 
  Wayne Dannatt (@wadannatt) reported 25 minutes ago

  @EA @EASPORTS @EAHelp it's not a good look when you're allowing cheaters to do what they like in #EASPORTSPGATOUR This weeks Online Tournament at Augusta National shows who's cheating and who isn't Scores of -23, -22, -21, & -20 are impossible because of how broken putting is!

• 
  Thee Cat Mom 😻. (@TheeUnhingedGod) reported 26 minutes ago

  @TheSims @EAHelp was that little ****** marketplace worth all this trouble?!

• 
  charlie 🪿 HOLY CABOOSES! (@reservoirgoose) reported 28 minutes ago

  the @EAHelp "customer support" AI chatbot is genuinely a joke LMAOOOOOOO i explain my issue, it links me to a completely irrelevant article, and when i say that's not the problem it restarts the chat

• 
  That ***** (@IonGotIt7777) reported 29 minutes ago

  @EAHelp Soooooooo why yall haven’t fixed the failed launch game issue ??

• 
  Brian McLaughlin (@BrianMcLaughl) reported 30 minutes ago

  Hey @EAHelp are you ever going to fix the Battlefield 6 glitch where when a player comes into close contact with another player, PS5 players automatically “knife” without a button being hit? Very annoying. @Battlefield @BF6Updates

• 
  Mo Ward- 🇺🇸 #OnePlanetOnePeople 🇺🇸 (@MWardplus3) reported 30 minutes ago

  @Mone54T @EAHelp @TheSims That was my first thought, 👍👍 My second was, why am I still having issues loading to the Gallery, earlier it took 8 tries before it loaded. My last build went right away, so I thought it was finally fixed, guess not, 🤔

• 
  Yusuf Acay (@yusufjr2727) reported 32 minutes ago

  Please fix this problem. Every time I want to play, I can't access the game. Stop updating the content; you're reducing the number of users. I've been trying to connect to the game for 5 hours and haven't been able to connect even once. Remove this problem from Türkiye. @EAHelp

• 
  Shadowed Journalist (@BlackInkDrop) reported 40 minutes ago

  @EAHelp It’s wild that a game like @ClashofClans can resolve account issues in minutes, while your support drags on for years with no real solutions. At this point, smaller teams are setting the standard and you’re not even close. Do better!!!

• 
  BBQ Penguin (@BBQ_Penguin) reported 41 minutes ago

  Every single one of my FUT Champs games ive been hit with lag compensation. This is the last title i ever buy from @EASPORTSFC. #FC26 is a rigged gambling simulator, nothing more. The whole development team should be replaced. @EASFCDirect @EAHelp

• 
  Jason Ovalle Sr (@Kajuvra) reported 43 minutes ago

  @EAHelp is there an issue with your services not sending recovery codes to @Google Gmail accounts? Because I've been through two chat specialists and they can't seem to answer the question

• 
  Rob Jones (@SonicSoupRob) reported 52 minutes ago

  @EAHelp Please fix your disconnection glitch. It happens in all first play attempts. The issue is when u need to fulfil limited game objectives, it counts against u as games played but not for the requirements, so I forfeit qualification due to no fault or action of my own.

• 
  H.F. ® 🇸🇦 (@Hamad_dvb) reported 52 minutes ago

  @EAHelp there’s no way players are hardly trying to connect to a live chat with EA Help advisor!! I have been trying to connect with an advisor since the beginning of Israel, US, Iran due to a severe drop in my ping which prevented me from playing and losing a lot of in-game progress. This is truly disappointing! You’re stupid AI EA Help website kept asking me to read articles on troubleshooting without any benefits. I understand corporations now are depending on AI instead of real humans, but there must be an option to reach out to an advisor since. FYI. I am connecting to a high-quality internet service and have replaced my ethernet cable with no benefit. Please contact me asap.

• 
  NoGuttaHunta (@ShottyBoltz) reported 54 minutes ago

  @EAHelp Servers down for madden 26....again wtf

• 
  Shawn (@RiderGopher) reported 56 minutes ago

  @EAHelp Hey EA... your servers have had issues all year!.. and it is getting worse and worse. Do you have any pride in your product ? Do you think your the only game in town ? Come Nov 2026 and GTA release, you will find out how many of us are REAL TIRED OF THIS CRAP! FIX IT ALREADY!

• 
  sosala (@SalmBabtyn2220) reported 60 minutes ago

  @EAHelp There is an ongoing matchmaking issue in Clubs league matches for over 17 days on Middle East servers only. We hope this gets fixed as soon as possible...