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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Sign in (46%)
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Online Play (36%)
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Matchmaking (10%)
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Game Crash (4%)
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Glitches (3%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dallas |
Online Play | |
 Penzance |
Online Play | |
| Sheldon |
Sign in | |
| Centerton |
Online Play | |
| Atlanta |
Sign in | |
| Margate |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Marcel Sabitspurs
(@sabitspurs) reported
@J_The_Fish @D04061 @EAHelp They are useless on the chat.. I’ve been having a lot of problems with objectives atm
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jensen
(@JensenRees) reported
@EAHelp Absolutely disgusting that you didn’t have the courtesy to respond, and the issues had still not been resolved. Please refund me every penny I have spent on this game so I can use it else where
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lamont ****
(@mont8822) reported
@EAHelp fix the lagging on the game
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Plazmanious
(@Plazmanious) reported
@EAHelp I lost all of my stuff, both reps I’ve talked to said you guys were working to fix it. Is this true?
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LuFFy
(@TheBigBoss0o0) reported
@EAFIFAMOBILE Help my account had been changed My name , my team , my ovr had been changed Fix this @EAHelp @EAFIFAMOBILE
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Xena Jay
(@XenaJay3) reported
@EAHelp But you've literally replied to a Tweet saying your shift is ending??? And offered standard troubleshooting as a possible fix? This isn't a "standard" problem. It's widespread and obviously not rectifiable by the user. Please try again. With respect.
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Roland Anderson
(@RolandA24652549) reported
@twitjoeys @EAHelp The Snapchat support won’t help that’s the same issue I had. Try message @iam_dehacker on Instagram he helped me get back my Snapchat and Facebook account. All I did was pay for the tools he used and I got my account back and helped me set a security on my account
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t1RabbitIII
(@IiiRabbit) reported
@EAHelp How to open a case? I have an issue with microtransactions. The Live chat pop-up never appears with 4 different browsers and incognito modes. Answer HQ cant help me. @EAHelp
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Paul Ramos Pineda
(@PaulRamosPined1) reported
@EAHelp Yes please. Since yesterday I have this problem and I can not play, I would appreciate a lot if you can help me please :(
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Theo
(@Theo28577875) reported
@EAHelp Week 4-Silver one of your objectives is not working again « Play an online friendlies match » I’ve completed the Suarez challenge and it didn’t register thanks for another bugged objective
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Nicolas
(@Nico__Lopez7) reported
@harrisonyoung26 @EAHelp did they fix it? bc im in one rn
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echo
(@Invinciblesoull) reported
@EAHelp The new origin update broke the command line arguments! Please fix this! As now we can no longer use mods for games such as battlefront 2! (I do not use the mods online,I only use them offline so i dont get in trouble)
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José
(@Jos07285636) reported
@EAFIFAMOBILE Thanks you for the info... but many people are waiting for info about the problem with their accounts. Many people can not log in. Many people lost money, gems, fp. Many accounts dissapeared or were reseted. NOT ALL USE DISCORD, try to help via Twitter too. @EAHelp
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Nicolas
(@Nico__Lopez7) reported
@RyanRobert77 @EAHelp any fix yet?
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Bekir Sayın
(@sayinbekir) reported
@EAHelp my fifa mobile account still freaking out. when will you fix this problem?
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Seth Reed
(@truesob1) reported
@EAHelp I received the wrong rewards in Madden 21 the 50 solo challenges almost a month ago. Other people have been getting their same issue fixed this weekend, and yet I still haven't been able to. Can you help me?
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Colonel Dice
(@ColonelDice) reported
@EAHelp @EA please fix Star Wars Battlefront 2 because I keep getting kicked out in the middle of the game
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Craig ✌🏻
(@craigybhoy94) reported
@EAHelp thanks guys haven't had a response since I've been messaging you from Wednesday, top tier customer service 👍🏻
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ideenlos
(@ideenlos35) reported
@EAHelp Pls fix Origin we can’t use Mods anymore on Batllefront2.
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LuFFy
(@TheBigBoss0o0) reported
@EAFIFAMOBILE I cant play any match My nickname changed My team ovr changed Fix this please @EAHelp @EAFIFAMOBILE
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Bryan Paz Quintana
(@bryanpq9) reported
@EAHelp plz fix i need to buy star pass
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Nicolas
(@Nico__Lopez7) reported
@JaiBainss @EAHelp any fix yet? im in a game rn
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Brendon
(@BrendonHeskins) reported
@MrAlanPThompson @EAHelp I've got the same problem
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DudeGuyManBaby
(@DUDEGUYMANBABY) reported
@EAHelp I bought $20.00 of Andromeda points gor Mass Effect Andromeda on the PS5 and they havent shown up is there a fix for this?
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HY 🏴
(@harrisonyoung26) reported
@Nico__Lopez7 @EAHelp Nope, 8 hours on and they haven’t replied, awful service. What you going to do about it? Proper annoying that it happens & costs games
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Ahmet
(@Ahmet21345010) reported
@EAHelp Now problem not solve and 1 day empty day :((
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Nekit
(@Nekit42588557) reported
@EAHelp While we were able to fix the previous issue affecting EA Help services, it looks like a new one has since popped up. We're looking into what's going on with the online services for some of our games, and we'll keep you posted as we know more.
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Pat Cook (18+)
(@BachPatu) reported
from
Englewood, Colorado
@EAHelp WTF is with the #Titanfall2 PC servers today? NEAREST server location (According to the game) is Salt Lake City yet it's acting as though it's in Rome, Italy with all the LAG BTW + To top it off - The connection TIMED OUT while attempting to enter 1st match
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Tiago García
(@ZeDaMouraria) reported
@EAHelp @NathanHayne1 So you guys only reply on the words server or servers, is that it? I have an issue that's waiting to be sort out for days, and have no reply on my dm for over 24h, but If I write #easervers or @EAHelp #server you'll probably give me the attention my issue requires, is that it??
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Lewis 𓃵
(@dewislavid28) reported
@EAHelp hi I’m playing fifa 21 ultimate team but I keep getting this error message when trying to buy players I’ve sent you a small but no response so far?