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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Online Play (51%)
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Sign in (38%)
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Game Crash (7%)
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Matchmaking (4%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Addlestone |
Game Crash | |
 Las Piñas |
Matchmaking | |
 Weert |
Sign in | |
 Atlanta |
Game Crash | |
 Quito |
Online Play | |
| Southampton |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Bogdan
(@Bogdan08751373) reported
@EAHelp Hello, I just have a problem with fifa 22, I was on game pass until now but now I switch to live gold, and when I want to play fifa 22 now, they ask me to buy the game, why?
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Brian K Muchiri
(@BrianKMuchiri1) reported
@EAHelp Yes I tried all steps and it didn't change. Tried two more diffrent Internet service providers but still the same.thats why I came to you because maybe you can help me from your side. And am guessing but I believe this ping problem came after the latest update of fifa 22.
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Henry🎸
(@HenzPlayz_) reported
@EAHelp my apex battle pass is not working correctly. I am tier 27 on the pass but it shows I am 22 and It’s not letting me level it up nor let me receive my rewards. Please can I get some help. I’ve been waiting a week almost and have had no response.
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nuna 李恩熙
(@nucarstairs) reported
@EAHelp can you please fix the download for the sims 3? it's been a while it's not working!
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hayden
(@HDraudt) reported
@EAHelp great servers you have. Never have had a problem with any other game but 3 disconnects while I’m literally winning this morning on madden. Terrible company. The laughing stock of video game companies smh
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The_9th_Hokage
(@9th_Hokage_732) reported
@EAHelp I completed a 84-85 set in madden 23 and now my 85 ovr card is nowhere to be found. What is the problem here. I wasted cards for no reason. Fix this.
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Joey Fulcher
(@joeFoe10) reported
@EAHelp I'm still haven't been able to log on with Madden 23. My internet is good and my ps service is 7b good standing. I need help
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Daniel Romanini
(@daniel_willyan) reported
@EAHelp I can’t download The Sims 3 on Origin, every time that I try download it, get a error. It’s only with The Sims 3, the others games download normally. How can I fix it?
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wynnkqs
(@winnkqs) reported
@EAHelp can y’all just fix f1 22s audio💀
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nadelartist
(@nadelartist) reported
@mutualigamer @EAHelp Idk I had now two times problems . First I give a f…. But now it was cr7 99 . And I got the complete Saison nothing good till now and that happens . I will search for this on insta
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Lúa
(@unnadelune) reported
@EAHelp Fix your EA login expired credentials/reset password issues please. I’ve reset my password why is it still expired?
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CH
(@CH31878010) reported
@EAHelp @EAHelp i have same issue with f1 22 champions edition
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xxsolohitmanx
(@xxsolohitmanx2) reported
@EA fix your ****, I haven’t been able to log into madden 23 servers since damn launch, you don’t wanna help since why haven’t you put 0 patches out or not even have a contact info for North America, your running a scam @EAHelp
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Bluejay Plays
(@mod_bluejay) reported
@TheThurston13 @Battlefield @EAHelp I actually got a response within minutes and they helped me resolve the problem.
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Marlowe
(@Marlowe_1564) reported
@EAHelp I had to install the EA app today and now can't play Sims 4. Same error message. So obviously not fixed for everyone. It's like you don't actually want us to play your games...
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O O
(@OO79745452) reported
@EAHelp Why in the +87 player picks did Messi, Kante, Benzema, Lewandowski, TAA come out, ... all in the gold version? What a scam, how are you going to fix it, because I didn't take kante and then I thought that the special had to be in envelopes and not the gold
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Davedastardly
(@Davedastardly1) reported
@EAHelp How do I get my money back for this game? And my in game purchases? I am just constantly being robbed trying to play this game its a waste of My time There is no point in waiting for madden devs to fix a bug after 3 promos have passed and your out millions of coins
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Young Trap Lord
(@_Scubasteveee) reported
@EAHelp I’ve been trying to get this problem with my apex coins not on my account for days and you guys don’t respond back to my emails you just closed the case and didn’t respond back multiple times. Is there a number I can call?
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BrickHearted
(@brick_hearted) reported
@EAHelp I’m having bad lag / stuttering when I pathfinder grapple then once I grapple the stutter remains constantly until I restart game. I can’t play pathfinder at all or it breaks the game. Any help? This season on apex has been BRUTAL
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Dream Junkie
(@DreamJunkie116) reported
@EAHelp My mut champions says complete after only playing 5 games on madden 23. I can't even use another champions token to unlock it. Can yall help fix this
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Amalie
(@rundtbaalet) reported
@EAHelp Hi! Two days ago I downloaded TS4 on my mac. I had no problems with downloading Origin nor TS4. Then i got a message that my storage was full and i bought an extended hard drive to put my game on it. When I first tried I relocated the origin file to the hard drive and got
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Theo Parnell
(@TheoParnell1) reported
@EAHelp Ok thnx for the reply. I’m not trying not nitpick it’s just a lot to take really, but Ty for the explanation, hope you fix these things like I couldn’t exchange Sneed even. I try to look even the other way, but it just hits me so hard in the face, dc’s and service failures. Sigh
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Joshua Gutierrez
(@gjosh_0813) reported
@JamaalE069 @EAHelp Brother when I tell you mines broken mines broken. I did it for 1 hour each day and it hasn’t worked I’ve factory reseted my Xbox reseted my wifi changed my DNS
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Mike
(@KrishMikey) reported
@ttvburningmut @EAHelp I am having the same problem, no reward
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Davedastardly
(@Davedastardly1) reported
@MaddenNFLDirect @EAHelp How do I get my money back for this game? And my in game purchases? I am just constantly being robbed trying to play this game its a waste of My time There is no point in waiting for madden devs to fix a bug after 3 promos have passed and your out millions of coins
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Alex Roseberry
(@AlexRoseberry52) reported
@EAMaddenNFL @EAHelp For the love of god, please fix Offensive Line AI and fix the issue where if a defender has man coverage on a blocking RB so that they don’t just run diagonally up the field.
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Alto
(@DroidCosmonaut) reported
@EAHelp On BF2042, my MI-240 Repair System is still locked despite being at 75/75 for the unlock. AH-64GX Air to Ground Missiles are also experiencing the same problem.
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Brett Voss🌎
(@brettvoss41) reported
@EAHelp it’s been about 3 days I look up my case number it says the problem has been fixed but I’m still locked from auctions and trades and no coins
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Brian K Muchiri
(@BrianKMuchiri1) reported
@EAHelp hey my ping just went upto 200ms since start of this month September.Lowest i have gotten is 150ms which is uplayable. I have tried different internet service providers but its the same high ping. I need assistance with that to resume gaming. Using Fifa 22 sony ps 4
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⚜Soulja4Life504⚜
(@Soulja4life504) reported
@EAHelp Yes I'm still having the same issue and I still need help is it my account to EA that's making my friend list disappear