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EA Games status: server issues and outage reports

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Full Outage Map

Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

  • 40% Online Play (40%)
  • 34% Sign in (34%)
  • 13% Glitches (13%)
  • 5% Matchmaking (5%)
  • 5% Game Crash (5%)
  • 3% Hacking / Cheating (3%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

CityProblem TypeReport Time
Lille Hacking / Cheating 5 days ago
Bristol Online Play 6 days ago
Cayenne Game Crash 8 days ago
Arras Online Play 8 days ago
Cergy Glitches 9 days ago
Manchester Sign in 11 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • Babsy_T
    cslmae (@Babsy_T) reported

    @EAHelp Hi I brought some lp on the Sims Freeplay and it says there's been error in my wifi connection but the my money's already been deducted in my wallet. But the ko and social life is still zero. What do you think is the problem? My money is already gone, but what I bought is nothere

  • Fuduli10
    Fuduli (@Fuduli10) reported

    @EAHelp My account is blocked for over a week due to a stuck Evolution item in unassigned. I cannot access packs or use purchased FC Points. Support confirmed but no fix yet. This needs urgent manual intervention.

  • FarukAhlat3
    Faruk Ahlat (@FarukAhlat3) reported

    Third denial for Case #243232532 despite providing technical proof of session conflict (Xiaomi/PS5). Why is @EAHelp ignoring login timestamps and IP logs? This is a false positive ban due to your own system's error. I need a real person to review this! #EAFC26 #UnfairBan

  • BDubs__94
    Brett Webster (@BDubs__94) reported

    @EASPORTS_MUT @EAHelp I haven’t gotten my makerights and I logged in everyday the whole time this server issue has been going on

  • Ross_Milligan
    Ross Milligan (@Ross_Milligan) reported

    @EAHelp Service is completely useless anyway, off you ****

  • plippyflipbqsc
    plippyflippy (@plippyflipbqsc) reported

    @EAHelp @EASPORTSFC please fix your game on ps5 me and other users are having issues when trying to do sbcs squad changes objectives packs you name it on the menu and your game just freezes with that silly triangle thing just loading causing me to restart my game 15-30 times aday

  • Krzysztof13073
    Krzysztof Sitarz (@Krzysztof13073) reported

    @EAHelp hello ea, what the hell is happening to servers on FC26 my ping jumps to over 1100 and stays like this for long time , last week not even one stable game, i live in uk and can easly say i am not the only one having this issues

  • Rocinantemoons
    before i slip,, ima slide♟️📜 (@Rocinantemoons) reported

    @CYN4PT1C @EAHelp @Battlefield 4 months now and still no fix

  • WolfiPr
    Wolfgang Prüger (@WolfiPr) reported

    @EASFCDirect @EAHelp @EASPORTSFC If you clowns would play your own game, fc 26 wouldn't be so ***. The AI defenders and keepers in SB on semi pro are so OP, it's stupid. Objectives like scoring from outside are impossible. Also for days I have insane speed up lag in online modes.

  • AlanAlanscard
    ᕦ(ò_óˇ)ᕤ (@AlanAlanscard) reported

    @EAHelp FIX THE MADDEN SERVERS

  • SonicSoupRob
    Rob Jones (@SonicSoupRob) reported

    @EAHelp Please fix your disconnection glitch. It happens in all first play attempts. The issue is when u need to fulfil limited game objectives, it counts against u as games played but not for the requirements, so I forfeit qualification due to no fault or action of my own.

  • WolfiPr
    Wolfgang Prüger (@WolfiPr) reported

    @EAHelp @EASPORTSFC @EASFCDirect Instead of releasing a new promo team every week, fix your game, you ******* lazy idiots. I'm in ***. 5 on my PC account and almost every opponent is between rank 3 and rank 1. The rivals matchmaking is so ******* broken, it's not funny anymore.

  • ReDragon24
    ReDragon93 (@ReDragon24) reported

    It’s crazy that the community keeps finding solutions to issues that official support can’t solve... @EASFCDirect @EASPORTSFC @EAHelp Still grateful to everyone who tried helping. At least if someone else gets stuck with this weird Clubs issue, now there’s a possible fix.

  • wadannatt
    Wayne Dannatt (@wadannatt) reported

    @EA @EASPORTS @EAHelp it's not a good look when you're allowing cheaters to do what they like in #EASPORTSPGATOUR This weeks Online Tournament at Augusta National shows who's cheating and who isn't Scores of -23, -22, -21, & -20 are impossible because of how broken putting is!

  • MattOlpin
    matt olpin (@MattOlpin) reported

    @EAHelp, I need help logging into clubs in EA FC 26. I haven't been able to log in to Pro Clubs for days now. I can switch accounts or use the older Xbox One console version, and it works fine. I can't play with anyone on my main account on the Xbox Series S version. It allows me to play all other game modes. Can someone please help me resolve this issue?

  • KingScorpius_
    KingScorpius (@KingScorpius_) reported

    EA Help is failing. Too many people are getting false bans and only receiving automated responses instead of real investigations. Players deserve exact reasons and human reviews—not AI replies. Legit players shouldn’t be ignored. EA needs to fix this. #Respawn #EAHelp #FalseBan

  • IRANGUARDCORPSE
    IRGC NEWS ™ (@IRANGUARDCORPSE) reported

    @ImChambel @JamesNFFC1984 @EAHelp I logged in but problem is finding a game ffs

  • UltraC5ttv
    Ultra (@UltraC5ttv) reported

    @EAHelp Can u please fix maddens crashing issue. its unplayable on pc since season 8 launched

  • yldrmfevzican
    fevzi can yıldırım (@yldrmfevzican) reported

    I've been experiencing connection issues in EA FC 26's Ultimate Team game mode for about two days now, and all the solutions I've tried have failed. I need help. @EAHelp

  • LiamGM90
    LiamGM ⚫️⚪️⚫️⚪️ (@LiamGM90) reported

    @EAHelp @EASPORTSFC @EASFCDirect Slow ******* servers On #FC26 Seriously get this problem SORTED BY 9pm tonight cause I want to my SQBs later thank U !!!!

  • nishantrathi82
    Nishant rathi (@nishantrathi82) reported

    @EASPORTSFC @EASFCDirect @EAHelp Alert don't play this game it's a scam and completely broken. Last playable player I packed was during thanks giving, as I don't pay any money to EA they don't give anything to me. Don't buy fc27, don't fall for fake claims by influencers. Completely bycot

  • only1_nas1
    Nasir foster (@only1_nas1) reported

    @EAHelp I can't play superstar mode it's glitched and I don't know how to fix it

  • davidjrivera21
    Davidjrivera21@aol.com (@davidjrivera21) reported

    @EAHelp …. We have a franchise season going and we notice teams are shaded with no user icons and are unavailable for new users select them. What is the issue and how can it be fixed?

  • 1bustamanteof
    Wagner Bustamante (@1bustamanteof) reported

    I’m reaching out as a last resort. For about two years, I’ve been stuck in an 'Expired Credential Loop' with my @EAHelp account linked to Xbox. I’ve tried every possible fix: password resets, VPNs, and clearing cache.

  • MR_ANT1
    النمله اليمنيه🇾🇪(اسمي نواف) (@MR_ANT1) reported

    @EAHelp @EASPORTS two times yesterday and now my opponent disconnected and i get a disconnected message and i lose the game and my progress two times my streak of winning is lost cuz of this problem and i can't get in touch with a support agent i need HELP

  • ziadzaker
    Ziad Zaker (@ziadzaker) reported

    @EAHelp Need help with Case #242000397 (lost rewards/server error). Two agents (Gaurav and Shanti C) have now disconnected active support chats when I requested manager escalation. Was told managers aren't available despite your website saying escalation is an option.

  • fwwkenkaiii
    zenkaiftw (@fwwkenkaiii) reported

    @EAHelp Are y’all gonna fix clubs on pc with the cross play being broken and not being able to play? or nah

  • cserediuc
    Corneliu Serediuc (@cserediuc) reported

    @StefanCodrea2 @EAHelp @EAHelpOfficial_ Had same issue, KOCHTECH01 on TELEGRAM sorted it.

  • FZTDW_T
    🍥小仙女吃桃王 (@FZTDW_T) reported

    @EAHelp My EA account is broken. Every time I restart my PC or close the EA app, it forces me to reset my password. It also automatically unlinks my Steam account. I cannot use your website (Error 404/500). Please DM me.

  • yusufjr2727
    Yusuf Acay (@yusufjr2727) reported

    Please fix this problem. Every time I want to play, I can't access the game. Stop updating the content; you're reducing the number of users. I've been trying to connect to the game for 5 hours and haven't been able to connect even once. Remove this problem from Türkiye. @EAHelp