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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Problems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Online Play (53%)
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Sign in (38%)
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Matchmaking (6%)
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Glitches (2%)
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Game Crash (2%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Online Play | ||
| Game Crash | ||
| Sign in | ||
| Online Play | ||
| Online Play | ||
| Online Play |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Sarp Demirel
(@FPL_randomposts) reported
I opened the 125K pack on fifa and it didn’t give me my things? A error occurred I went back on the store and there’s no player picks nothing the 125K pack is also gone from my store? #fifa @EAHelp
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Nick Ward
(@1NickWard) reported
@szn_coutinho @EAHelp Send a direct message to @Bestrecovery11 here on twitter about this before it's too late, i had the same issue I wrote to them, mine has been resolved. I really hope they come through for you too
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coco
(@mrcchhhhh) reported
@EAHelp Are you going to fix the black screen problem of the game? If not, I will delete it
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𝙑𝙚𝙣𝙨𝙪𝙧𝙚
(@xVensure) reported
@sbc_tips Claimed my twitch prime pack and its not showing on fifa never had this problem before any help @EAHelp
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Remo
(@Remo08758634) reported
@EAHelp My Ultimate Edition changed to Standard Edition please fix it quickly
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Sibi_
(@_Sib1_) reported
I can’t open my fifa 23 on steam I tried to fix it for 4 days and I reached out to your support like 2 times and no one could help me @EAHelp
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Ahmad_Bin_Abdullah
(@Ahmad_Bin_Abdul) reported
@EAHelp I own FIFA 23 Ultimate Edition but after last update for World Cup the Edition changed to Standard ?! I bought the Ultimate Edition with extra price for the additional items but I didn’t receive my World Cup hero… Fix it because I bought Ultimate Edition not Standard. @EASPORTS
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Akaflag
(@ImAkaFlag) reported
@EAMaddenNFL @EAHelp Can we fix the one on one issue with quarters and outside thirds? For some reason I have problems agging people when they place zones on the field rather than double teaming the player. Please give us a patch to fix thanks you!
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SuperNØVA
(@SuperNOVA9789) reported
@EAHelp, I just did the free heirloom glitch on accident, I really don't want my account getting banned, is there a way you can remove them?
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d ⚡️
(@driesmertxns) reported
@EAHelp hello, I have ea play pro fifa 23 but I haven’t received my hero pack yet, any fix?
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Reece Dale
(@reecedale7) reported
@ManicAardvark @EAHelp @EAFIFADirect Did u manage to get a fix
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Peter 🇧🇪 🇺🇦 🌈🏁
(@TBRCicinho) reported
@EASPORTSFIFA i dont get the right players in my packs not the world cup one.. its broken (Xbox One ) @EAFIFADirect @EAHelp
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d ⚡️
(@driesmertxns) reported
@Dakkyy_ @EAHelp Yesterday, I got a second OTW pack so it shouldn’t be an issue as my friend bought EA play Pro after me but received the pack
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Ryan Salmon
(@RyanSal49226318) reported
@LynessCaleb @EAHelp I have this problem as well I received my preorder items but not this
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Ahmad_Bin_Abdullah
(@Ahmad_Bin_Abdul) reported
@EAHelp I own FIFA 23 Ultimate Edition but after last update for World Cup the Edition changed to Standard ?! I bought the Ultimate Edition with extra price for the additional items but I didn’t receive my World Cup hero… Fix it because I bought Ultimate Edition not Standard.
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hmmm maybe
(@DanielH39818344) reported
@EAFIFADirect @EAHelp Mines not working again. IMAGINE MY SHOCK, but of course it’s not related to ultimate team so you don’t give a ****
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Kiurio
(@Kiurio2) reported
@EAHelp hello, EA sports fifa What should i do, if i had error in my companion app and unfortunately sold my icon for its lowest price? I typed right price but companion sold it by its own price How can i fix that?
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Jamie White
(@JamieWh97619051) reported
@EAFIFADirect @EASPORTSFIFA #EAHELP Hadn’t got my hero pack, just checked what date I pre ordered the game and looks all good too me, is anyone else having this problem ? #heropack
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Ahmad_Bin_Abdullah
(@Ahmad_Bin_Abdul) reported
@TAtkinson22 @EAHelp @EASPORTS I hope they fix it
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Shiyar
(@Sh_ii4r) reported
@EAHelp why does mini map disappear in the second half? This issue is in every game mode, fut champs, rivals, friendlies. I've lost so many games because of it, I can't see my players.
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MentalyIced
(@ThaMadK1lla86) reported
@EAHelp have you addressed the exp people lost out from dailys not working properly?
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Puru Gupta
(@Puru1324) reported
@EAHelp installed fifa23 on my laptop and received an error. Apparently "secure boot is not enabled on this machine." Please help for a fix ASAP! @EA @EAFIFADirect
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Dominic
(@Dom_1991) reported
@EAHelp it won’t let me buy Fifa points on ps5 store…keep getting an error message. Can you help?
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Shaun White
(@ManicAardvark) reported
@EAhelp @EAFIFADirect why does #Fifa23 keep crashing tonight, causing me problems on Xbox x.
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🌸sasukexnaruxsakura🌸
(@sasuxnaruxsaku) reported
@EAHelp It weird it doing that and it been like that forever. I don't know how long it been like that. This is on Pc and I think other pc players are having this problem. I just sent video in DMS
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Hélder Sousa
(@HlderSo52962809) reported
@JesemT @Marques_Joao0 @EAHelp how fix this? idk
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Melike Altinisik
(@TokFame) reported
@EAHelp will I get banned for the heirloom glitch?
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Gary Warren
(@GLWarrenJr) reported
@EAHelp would love if you guys could fix M23. I have purchased this game faithfully since 1991 & M23 is such a disaster. Countless hrs in Franchise & we will have to start over because a glitch is killing our draft and season. Quite frankly y'all owe us. M23 was not ready. TRASH!
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Lance Watts
(@LanceWatts11) reported
@EAHelp so spent 12, maybe 15 hours past 2 days trying to restore connectivity between my Xbox and EA due to an old pogo account. Finally get into that, come back to my service ticket and now I'm banned/ suspended? What's up?
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Jamie Snook
(@JamieSnook12) reported
@EAHelp Taking the absolute piss that we pay extra for the ultimate edition for the WC hero OTW etc then get absolutely shafted by not getting it when we should. Absolutely abysmal service once again!