EA Games status: server issues and outage reports
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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Problems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
- Sign in (42%)
- Online Play (36%)
- Glitches (10%)
- Matchmaking (7%)
- Game Crash (3%)
- Hacking / Cheating (2%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Online Play | 7 days ago |
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Sign in | 8 days ago |
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Online Play | 9 days ago |
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Glitches | 10 days ago |
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Online Play | 10 days ago |
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Sign in | 11 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Aidan Ogle (@oglea071) reported@EASPORTS_MUT @EAHelp @EASPORTS tell me why I can’t play a game on your dog **** servers, it is April fix your game… you make millions just of game purchases not to mention in game purchases
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Chandresh (@PanchasaraUS) reported@dmartinez_1980 @NFSNL @EAHelp I tried every possible fix from sign out from Game Center, Re Install App, Restart. Even VPN. Not fixed. This issue suddenly happened overnight. Is there official server maintenance or something?
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ⱮìçհąҽӀ φҽʂąҟ (@rieper47) reported from Gatton, Queensland@EAHelp the Sims 4 Acting Career needs to be fixed. Everytjing breaks in it and I'm tired of not getting Gold because a NPC refuses to DO THEIR JOB. FIX THIS NOW
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Joshua (@Joshualsgr) reported@EAHelp fix your ******* menus EA they are the worst I’ve seen. It’s beeen like this for two weeks. Fix your menus. I get backed out all the time.
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Elliot (@Elliotboy45) reported@atomichawk01 @EA @EAHelp Sadly 😔 I dealt with the same problem before. Support couldn’t resolve it, and an telegram user (moore_geek) ended up helping me recover my account. Hope this info helps you.
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Comsak Bhumiputra (@Comsak) reported from Rayong, Rayong@EAHelp My extra token cannot exchange with my player that means it is limited player. Exactly, I have more the player to change the extra token. Please fix it to now.
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andrew (@350zracecar) reported@EAMaddenNFL @EAHelp @EASPORTS_MUT damn so only PlayStation can get the 89bnd pack glitch there are people with 300 packs
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Gary Christie (@0d04e6bd3b94496) reported@EAHelp @EAMaddenNFL My Madden 26 Superstar import is broken. Getting "can't find player on EA server" for months. Can't start a new career or delete the old one. I've tried all local fixes. Please help reset my Superstar cloud data so I can play! #Madden26
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Just-Ice (@lordairo) reported@EAHelp You guys need to fix the bug on FC 26. I don't understand how one would be winning comfortably in an online game, and once the opponent abruptly cancels the game, the win would not be recorded. That is frustrating.
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atl (@Atlstan030303) reported@MaddenNFLDirect @EAHelp Why can’t y’all fix the cpu event where you don’t get the 10 win reward
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Umut Savaş (@iumut18) reported@jasonchai045 @EAHelp thank u for comment. I created ticket for this problem. I wish they will fix it.
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SAVVY_PROJECT (@SAVVYPROJECT1) reported@EAHelp are you going to update battlefield 6 and actually fix the servers. Why do servers start from scratch after every game? Why is there not console only servers and PC only servers? Are any of you actually gamers? Why do I have all of these yellow dots on my screen?
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Luvv (@Luvv15418426720) reportedHi @EAHelp, I bought Ultimate/Icon Edition of EA Sports FC 26 on Steam. Earlier I refunded the EA version. Now in Ultimate Team I only see “Browse” and “FC Points” — no “My Packs” tab and no rewards. Can you fix my account?
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matt olpin (@MattOlpin) reported@EAHelp, I need help logging into clubs in EA FC 26. I haven't been able to log in to Pro Clubs for days now. I can switch accounts or use the older Xbox One console version, and it works fine. I can't play with anyone on my main account on the Xbox Series S version. It allows me to play all other game modes. Can someone please help me resolve this issue?
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Ari O (@NFLoholic) reported@MaddenNFLDirect @EAHelp My Madden26 mobile overall went down from like 4150 to 3845. Second time has happened. I lost players and some had attributes decreased. All after the maintenance yall did. Fix my team please. So much work to build it up. Geez @EAHelp me! UID# 58154169. Is it even possible?
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Ron (@Utd_Ron7) reported@EAHelp EA server in India is not working at all it’s been about 9 hours now Can you please fix that as well 9 hours during TOTS and Champs aren’t working makes no sense!!!!
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AJ (@JaxMeinicke) reported@ratojord @EAHelp Experienced this issue; TysonNerd on X delivered.
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🌻🐛 (@JoyLuckClubbing) reported@EAHelp @TheSims so you have this special event where we have to login multiple times this week yet I can’t even open the app to claim them? 🙄
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taliskhanov42 (@taliskhanov) reported@EAHelp My last resort is asking you for help. I would really appreciate your assistance and hope you can help me with my problem soon.
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Supermanzback (@Supermanzback) reported@EAHelp i'm pretty sure this has happened to other people, but can we not even play a h2h or draft event? I try to play the service boot me and I get a loss how is that fair
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Jeff (@JeffPoe_tra) reported@AskEASupport playing Battlefield 6 on PC via Steam. I have 900mbps Wi-Fi 6, but my in-game ping is suddenly stuck between 110ms–160ms. I already flushed my DNS and reset my hardware. Matchmaking is routing me to the wrong regional servers. Any known server issues right now?
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abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported@EASFCDirect @EAHelp I have a problem with Ultimate Team. I can't connect for 2 days now. I tried everything (restart, internet, reinstall), but still not working. Please help me fix this issue.
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Pedro Soares Batista (@PedroSoare38) reported@EAHelp @EASPORTSFC This is unacceptable. My account was hacked, password/2FA changed (Case #243136005). Your own support CONFIRMED the hack/unrecognized IPs this morning. Now your ToS team lies saying "no signs of compromise" and bans me. I spent €100 recently. Fix this!
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Deckie (@Deck1e_) reported@EAHelp @EAHelp if there is a way to fix this but also make that game counted as a win for me or is that not possible cause it was on a ultimate gauntlet game?
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RagnaRick (@RickSinkoe) reported@EAHelp @EASPORTS_MUT @EASPORTS What in the actual hell is going on with your servers.. A total lack of communication, no service and still no way to play the game. It’s really frustrating that I can’t play a game I Bought due to ur company’s incompetence! Fix ur servers!🤬😤😡
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Wolfgang Prüger (@WolfiPr) reported@EAHelp @EASPORTSFC @EASFCDirect Instead of releasing a new promo team every week, fix your game, you ******* lazy idiots. I'm in ***. 5 on my PC account and almost every opponent is between rank 3 and rank 1. The rivals matchmaking is so ******* broken, it's not funny anymore.
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B. Reed (@OnlyBreed) reported@EAHelp says it may take time for the pack to arrive but it’s obviously an error in the picture. I just want the points back to purchase another pack. My case number is 244117377
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Mofut (@Mofut89) reported@JeyRuiiz @easportsfces The community cannot stay silent while loyal players are banned for technical glitches. It’s time to stand together and demand a fix! @EAHelp
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RWC (@BeardownDoc) reported@EAHelp you have the worst customer service I’ve ever seen. Zero live people. Impossible to chat. Our account was banned because someone else tried to hack us. Zero resolution and son banned from his apex. Horrendous company
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Jeremy Wamer (@jeremy_wamer) reported@EAHelp because of all the TERRIBLE CRASHING! I missed all the early Draft store content 👏 thanks. This game’s been broken for weeks Home Screen Home Screen can’t connect. Yet it’s still doing it right now thanks for nothing as usual