EA Games status: server issues and outage reports

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Jul 3, 7:00 PM EDT	0	0
Jul 3, 7:20 PM EDT	0	0
Jul 3, 7:40 PM EDT	0	0
Jul 3, 8:00 PM EDT	0	0
Jul 3, 8:20 PM EDT	0	0
Jul 3, 8:40 PM EDT	0	0
Jul 3, 9:00 PM EDT	0	0
Jul 3, 9:20 PM EDT	0	0
Jul 3, 9:40 PM EDT	0	0
Jul 3, 10:00 PM EDT	0	0
Jul 3, 10:20 PM EDT	0	0
Jul 3, 10:40 PM EDT	0	0
Jul 3, 11:00 PM EDT	0	0
Jul 3, 11:20 PM EDT	0	0
Jul 3, 11:40 PM EDT	0	0
Jul 4, 12:00 AM EDT	0	0
Jul 4, 12:20 AM EDT	0	0
Jul 4, 12:40 AM EDT	0	0
Jul 4, 1:00 AM EDT	0	0
Jul 4, 1:20 AM EDT	0	0
Jul 4, 1:40 AM EDT	0	0
Jul 4, 2:00 AM EDT	0	0
Jul 4, 2:20 AM EDT	0	0
Jul 4, 2:40 AM EDT	0	0
Jul 4, 3:00 AM EDT	0	0
Jul 4, 3:20 AM EDT	0	0
Jul 4, 3:40 AM EDT	0	0
Jul 4, 4:00 AM EDT	0	0
Jul 4, 4:20 AM EDT	0	0
Jul 4, 4:40 AM EDT	0	0
Jul 4, 5:00 AM EDT	0	0
Jul 4, 5:20 AM EDT	0	0
Jul 4, 5:40 AM EDT	0	0
Jul 4, 6:00 AM EDT	0	0
Jul 4, 6:20 AM EDT	0	0
Jul 4, 6:40 AM EDT	0	0
Jul 4, 7:00 AM EDT	0	0
Jul 4, 7:20 AM EDT	0	0
Jul 4, 7:40 AM EDT	0	0
Jul 4, 8:00 AM EDT	0	0
Jul 4, 8:20 AM EDT	0	0
Jul 4, 8:40 AM EDT	0	0
Jul 4, 9:00 AM EDT	0	0
Jul 4, 9:20 AM EDT	0	0
Jul 4, 9:40 AM EDT	0	0
Jul 4, 10:00 AM EDT	0	0
Jul 4, 10:20 AM EDT	0	0
Jul 4, 10:40 AM EDT	0	0
Jul 4, 11:00 AM EDT	0	0
Jul 4, 11:20 AM EDT	0	0
Jul 4, 11:40 AM EDT	0	0
Jul 4, 12:00 PM EDT	0	0
Jul 4, 12:20 PM EDT	0	0
Jul 4, 12:40 PM EDT	0	0
Jul 4, 1:00 PM EDT	0	0
Jul 4, 1:20 PM EDT	0	0
Jul 4, 1:40 PM EDT	0	0
Jul 4, 2:00 PM EDT	0	0
Jul 4, 2:20 PM EDT	0	0
Jul 4, 2:40 PM EDT	0	0
Jul 4, 3:00 PM EDT	0	0
Jul 4, 3:20 PM EDT	0	0
Jul 4, 3:40 PM EDT	0	0
Jul 4, 4:00 PM EDT	0	0
Jul 4, 4:20 PM EDT	0	0
Jul 4, 4:40 PM EDT	0	0
Jul 4, 5:00 PM EDT	0	0
Jul 4, 5:20 PM EDT	0	0
Jul 4, 5:40 PM EDT	0	0
Jul 4, 6:00 PM EDT	0	0
Jul 4, 6:20 PM EDT	0	0
Jul 4, 6:40 PM EDT	0	0
Jul 4, 7:00 PM EDT	0	0

At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

Online Play (38%)
Sign in (36%)
Glitches (13%)
Matchmaking (5%)
Game Crash (5%)
Hacking / Cheating (3%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Brisbane	Online Play	3 days ago
Madrid	Sign in	3 days ago
Lille	Hacking / Cheating	8 days ago
Bristol	Online Play	9 days ago
Cayenne	Game Crash	11 days ago
Arras	Online Play	11 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

АКИРА 𖤓 (@aretyy__) reported 2 minutes ago
@EAHelp Hello, im having a error on battlefield 2042 that you can't start a match and it's giving a " matchmaking failed " and it starts happening on the past week and I've seen a great amount of people talking about it on the " EA forum ".
50grandtune (@iplay_4_keep) reported 4 minutes ago
@EAHelp server down psn allmight50grand
ぷーちぇる💙 (@ZAzBXa0kuW46190) reported 5 minutes ago
@EAHelp Hurry up and fix the server.
Superultrajorge (@superultrajorge) reported 7 minutes ago
@EAHelp the game is broken, I cannot access to the UT, I’m kick out of the UT each time I’m trying to access and if you go to a mobile device it says that the session is on, help please
RagnaRick (@RickSinkoe) reported 8 minutes ago
@EAHelp @EASPORTS_MUT @EASPORTS What in the actual hell is going on with your servers.. A total lack of communication, no service and still no way to play the game. It’s really frustrating that I can’t play a game I Bought due to ur company’s incompetence! Fix ur servers!🤬😤😡
Tomas (@Tomas42097) reported 13 minutes ago
@EAHelp Hi, I'm having a serious issue. My PSN account is linked to an unknown EA email address that isn't mine. I have no access to that email and can't play any of my EA games. Standard support isn't responding. Can you please help me unlink it? Thanks.
Kevin Drake (@crazykev091) reported 13 minutes ago
@EASPORTS_MUT @EA @EAHelp I understand draft week pushing a whole lot of content but to drop season 8 and the servers since at minimum Tuesday have not worked properly thats a big issue I’ve maybe have gotten to play 3 games in 5 days
Akshay Shrivas (@ImAkshayShrivas) reported 14 minutes ago
@EAHelp @NFSCSpeak @NFSNL any update on below issue? Still unable to connect to servers in game.
charlie 🪿 HOLY CABOOSES! (@reservoirgoose) reported 17 minutes ago
the @EAHelp "customer support" AI chatbot is genuinely a joke LMAOOOOOOO i explain my issue, it links me to a completely irrelevant article, and when i say that's not the problem it restarts the chat
Brandon®🤒💧 (@B_LxckedN) reported 18 minutes ago
@EAHelp @MaddenNFLDirect Bought the season pass from the store and didn’t give it then bought it again and it took a total of 3000 points . Plz fix
Brian Hauck (@bulldog9476) reported 19 minutes ago
Has anyone else been experiencing constant lag and getting repeatedly booted from the servers since the last Madden update or is it just me? @EASPORTS_MUT @EAHelp
Ross Milligan (@Ross_Milligan) reported 21 minutes ago
@EAHelp Service is completely useless anyway, off you ****
KingScorpius (@KingScorpius_) reported 23 minutes ago
EA Help is failing. Too many people are getting false bans and only receiving automated responses instead of real investigations. Players deserve exact reasons and human reviews—not AI replies. Legit players shouldn’t be ignored. EA needs to fix this. #Respawn #EAHelp #FalseBan
Michał Zając (@MichalZajac61) reported 30 minutes ago
@EAHelp @EAHelp there is problem with high ping in Clubs in FC26. In every match players have exactly 260 ping and they are kicked out from match when it’s substitute. Since one week. No one can play…
Seth McGinnes (@McginnesSeth) reported 31 minutes ago
@EAHelp Fix your dog💩 servers!
TheAnfieldGuy (@TheKopTalk) reported 32 minutes ago
@EAHelp my FUT account is broken. Everytime I try go on stores, I have something to deal with and it’s a badge, I try put it on and it says something wrong, PS5 please help
Emirion (@Emirionkane) reported 33 minutes ago
@EAHelp I need help with Case #243410133. My Guest account has an age error and the support button is missing in-game. Chat agents couldn't fix it. Please help me update my birth date manually so I don't lose my progress. #EAHelp #FCMobile
Fuduli (@Fuduli10) reported 35 minutes ago
@FUT_Accountant @EAHelp @EASPORTSFC My account is blocked for over a week due to a stuck Evolution item in unassigned. I cannot access packs or use purchased FC Points. Support confirmed but no fix yet. This needs urgent manual intervention.
Khalid Ali (@goat25266) reported 36 minutes ago
Dear EA, If you want more people to play your game, you need to fix your servers. The main issue is that the servers are not being upgraded @EASFCDirect @EASPORTSFC @EAHelp
Josh (@joshsterdee) reported 41 minutes ago
@EAHelp fix your servers
𝖲A𝐌𝒪𝐑𝗂𝐀 ✞★ (@iam_samoria) reported 45 minutes ago
Why is not a keeper whenever I use PSG in EA26 season @EAHelp @EASPORTSFC Fix it!!!!
Comsak Bhumiputra (@Comsak) reported 50 minutes ago from Rayong, Rayong
@EAHelp My extra token cannot exchange with my player that means it is limited player. Exactly, I have more the player to change the extra token. Please fix it to now.
Brett Webster (@BDubs__94) reported 50 minutes ago
@EASPORTS_MUT @EAHelp I haven’t gotten my makerights and I logged in everyday the whole time this server issue has been going on
Davidjrivera21@aol.com (@davidjrivera21) reported 50 minutes ago
@EAHelp …. We have a franchise season going and we notice teams are shaded with no user icons and are unavailable for new users select them. What is the issue and how can it be fixed?
Jeff (@JeffPoe_tra) reported 53 minutes ago
@AskEASupport playing Battlefield 6 on PC via Steam. I have 900mbps Wi-Fi 6, but my in-game ping is suddenly stuck between 110ms–160ms. I already flushed my DNS and reset my hardware. Matchmaking is routing me to the wrong regional servers. Any known server issues right now?
Boba (@Bobabago86) reported 54 minutes ago
@eahelp @EASFCDirect @EASPORTS absolutely sick of bugs. I’ve just done that awful challenge for selecao objective. 39 goals to get an error - cannot process your request and get disconnected. Ridiculous game
Anil ozdemir (@Anilozdemir10) reported 56 minutes ago
@EASFCDirect @EAHelp I can’t redeem an evolution that was rewarded to me from the season premium pass and because of this bug I can’t open any packs. looks like There are a lot of players having the same issue, it’s been almost a month. Will you guys do something about that??
G B (@GBMEIBG) reported 1 hour ago
@EASFCDirect @EASPORTSFC I would like a refund. You have been contacted several times for technical issues regarding your game and have done nothing. Furthermore, you removed the @EAhelp account that is still referred to in your bio.
C J (@itsceelos) reported 1 hour ago
@RavalAmol @EASFCDirect @EAHelp This game is a piece of ****. lag is so bad its unbearable. I did my worst futchamps in months and got demoted from div2 to to div3. Trash gameplay.
Shubham Sharma (@shubham_2102_s) reported 1 hour ago
@AskEASupport, i'm trying to run ea fc 26 on my pc but it shows a error dialog box quoting that computer is offline to activate game using ea account need to connect the internet please give me fix.