EA Games status: server issues and outage reports

Problems detected

Users are reporting problems related to: online play, sign in and game crash.

Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 29, 2:40 PM EDT	0	0
Apr 29, 3:00 PM EDT	0	0
Apr 29, 3:20 PM EDT	0	0
Apr 29, 3:40 PM EDT	0	0
Apr 29, 4:00 PM EDT	0	0
Apr 29, 4:20 PM EDT	0	0
Apr 29, 4:40 PM EDT	0	0
Apr 29, 5:00 PM EDT	0	0
Apr 29, 5:20 PM EDT	0	0
Apr 29, 5:40 PM EDT	0	0
Apr 29, 6:00 PM EDT	0	0
Apr 29, 6:20 PM EDT	0	0
Apr 29, 6:40 PM EDT	0	0
Apr 29, 7:00 PM EDT	0	0
Apr 29, 7:20 PM EDT	0	0
Apr 29, 7:40 PM EDT	0	0
Apr 29, 8:00 PM EDT	0	0
Apr 29, 8:20 PM EDT	0	0
Apr 29, 8:40 PM EDT	0	0
Apr 29, 9:00 PM EDT	0	0
Apr 29, 9:20 PM EDT	0	0
Apr 29, 9:40 PM EDT	0	0
Apr 29, 10:00 PM EDT	0	0
Apr 29, 10:20 PM EDT	0	0
Apr 29, 10:40 PM EDT	0	0
Apr 29, 11:00 PM EDT	0	0
Apr 29, 11:20 PM EDT	0	0
Apr 29, 11:40 PM EDT	0	0
Apr 30, 12:00 AM EDT	0	0
Apr 30, 12:20 AM EDT	0	0
Apr 30, 12:40 AM EDT	0	0
Apr 30, 1:00 AM EDT	0	0
Apr 30, 1:20 AM EDT	0	0
Apr 30, 1:40 AM EDT	0	0
Apr 30, 2:00 AM EDT	0	0
Apr 30, 2:20 AM EDT	0	0
Apr 30, 2:40 AM EDT	0	0
Apr 30, 3:00 AM EDT	0	0
Apr 30, 3:20 AM EDT	0	0
Apr 30, 3:40 AM EDT	0	0
Apr 30, 4:00 AM EDT	0	0
Apr 30, 4:20 AM EDT	0	0
Apr 30, 4:40 AM EDT	0	0
Apr 30, 5:00 AM EDT	0	0
Apr 30, 5:20 AM EDT	0	0
Apr 30, 5:40 AM EDT	0	0
Apr 30, 6:00 AM EDT	0	0
Apr 30, 6:20 AM EDT	0	0
Apr 30, 6:40 AM EDT	0	0
Apr 30, 7:00 AM EDT	0	0
Apr 30, 7:20 AM EDT	0	0
Apr 30, 7:40 AM EDT	0	0
Apr 30, 8:00 AM EDT	0	0
Apr 30, 8:20 AM EDT	0	0
Apr 30, 8:40 AM EDT	0	0
Apr 30, 9:00 AM EDT	0	0
Apr 30, 9:20 AM EDT	0	0
Apr 30, 9:40 AM EDT	0	0
Apr 30, 10:00 AM EDT	0	0
Apr 30, 10:20 AM EDT	0	0
Apr 30, 10:40 AM EDT	0	0
Apr 30, 11:00 AM EDT	0	0
Apr 30, 11:20 AM EDT	0	0
Apr 30, 11:40 AM EDT	0	0
Apr 30, 12:00 PM EDT	0	0
Apr 30, 12:20 PM EDT	0	0
Apr 30, 12:40 PM EDT	0	0
Apr 30, 1:00 PM EDT	0	0
Apr 30, 1:20 PM EDT	0	0
Apr 30, 1:40 PM EDT	0	0
Apr 30, 2:00 PM EDT	0	0
Apr 30, 2:20 PM EDT	0	0
Apr 30, 2:40 PM EDT	0	0

April 30: Problems at EA Games

EA Games is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

Online Play (43%)
Sign in (35%)
Game Crash (10%)
Matchmaking (8%)
Glitches (4%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Gladbeck	Sign in	3 days ago
Santurtzi	Glitches	4 days ago
Ciudad Apodaca	Online Play	4 days ago
Ashington	Matchmaking	5 days ago
Naucalpan de Juárez	Sign in	7 days ago
Munich	Sign in	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

Thee Cat Mom 😻. (@TheeUnhingedGod) reported 1 minute ago
@TheSims @EAHelp was that little ****** marketplace worth all this trouble?!
ᕦ(ò_óˇ)ᕤ (@AlanAlanscard) reported 2 minutes ago
@EAHelp FIX THE MADDEN SERVERS
Dave Tarran (@djtarran) reported 5 minutes ago
@EAHelp @EASFCDirect @EASPORTSFC Your game is unplayable!! Its been like this for weeks now, I can take a day or 2 but its been weeks! I'd hoped the update was to fix it! Buying and selling, sbcs, searching players, buying/opening packs all freeze the menu for a minute!
Kevin Drake (@crazykev091) reported 6 minutes ago
@EASPORTS_MUT @EA @EAHelp I understand draft week pushing a whole lot of content but to drop season 8 and the servers since at minimum Tuesday have not worked properly thats a big issue I’ve maybe have gotten to play 3 games in 5 days
Mr. SRT 🇧🇷 (@ImSomeYoungHoe) reported 8 minutes ago
@EAHelp fix your got damn bug issues, I am not being awarded a win when these sore losers quit . Y’all done cheated me out of 15+ games where I received a win.
Superultrajorge (@superultrajorge) reported 10 minutes ago
I each game I win the game kick me out @EASPORTSFC @EAHelp , can you fix your game, please, it is getting really annoying…
Sultan (@suli435265) reported 13 minutes ago
@Manta_Made @EAHelp Heads up, Miles_techz1 can resolve this issue.
Alex Harvey (@tweetrimmer) reported 16 minutes ago
@EASPORTSFC @EAHelp Unable to access Ultimate Team on console for 48+ hours. Other modes + web app work. Support closed case without fix. Evo expired due to this. Need this escalated.
😁 (@ItchyFreckle) reported 16 minutes ago
@EAHelp After FINALLY getting to the point where I can request to chat with a CS rep, I am met with a page telling me that "This issue isn't supported by advisors" when I literally just went through the process of getting another EA account deleted this way. Your CS is SH*T EA!
GreyFerret (@GreyFerret26) reported 19 minutes ago
Did #ApexLegends fix their matchmaking? No matter how much I lose with less than 100 dmg (over 20 matches in a row), I was playing against the same tryhards with statistics better than mine 10 or 100 times. EACH MATCH. Did you fix it? @PlayApex @EAHelp
MG (@mginio1969) reported 25 minutes ago
@EAHelp You having server issues today? Been on BF6 Xbox since launch today I can't get a game, players floating, disconnected errors server errors.BF5 very similar.Other game brands are fine online
charlie 🪿 HOLY CABOOSES! (@reservoirgoose) reported 28 minutes ago
the @EAHelp "customer support" AI chatbot is genuinely a joke LMAOOOOOOO i explain my issue, it links me to a completely irrelevant article, and when i say that's not the problem it restarts the chat
Ryan Rachui (@ryanrachui) reported 28 minutes ago
@EAHelp hey I’m getting an error code on battlefield 6 0: 8900 1s:7c:-1356 1655840 . Can y’all help me please.
Chris Cain (@CHRIS_CAIN1980) reported 35 minutes ago
@MaddenAcademy_ My favorite part, is how a mult-billion dollar company cannot fix their unstable servers... @EAHelp
Carl Simpson (@GeneSimpson75) reported 35 minutes ago
@DrSteinmanTTV @EAHelp Look at the products.... cash grab, crash slab, screw the gamers, they're a greedy bunch anymore... They look at our reports & complaints as us, just wanting to steal from them. They constantly treat me like I'm trying to get over on them, I've about had enough of it... #retire
ADEl (@ADElhamdan91) reported 36 minutes ago
@EAHelp "Hello I have been facing a technical issue with my FC 26 account for over 3 days. My console is stuck/freezing on the rewards screen, even though I already claimed them via the web app. I’ve contacted support daily with no resolution. Please help me
😁 (@ItchyFreckle) reported 40 minutes ago
@EAHelp Your EA NextStep is garbage. All I want to do is chat with a customer service rep so I can delete my EA account and it refuses to put me through to one.
abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported 41 minutes ago
@EASFCDirect @EAHelp I have a problem with Ultimate Team. I can't connect for 2 days now. I tried everything (restart, internet, reinstall), but still not working. Please help me fix this issue.
Jason Ovalle Sr (@Kajuvra) reported 45 minutes ago
@EAHelp is there an issue with your services not sending recovery codes to @Google Gmail accounts? Because I've been through two chat specialists and they can't seem to answer the question
Krzysztof Sitarz (@Krzysztof13073) reported 47 minutes ago
@EAHelp hello ea, what the hell is happening to servers on FC26 my ping jumps to over 1100 and stays like this for long time , last week not even one stable game, i live in uk and can easly say i am not the only one having this issues
Luvv (@Luvv15418426720) reported 47 minutes ago
Hi @EAHelp, I bought Ultimate/Icon Edition of EA Sports FC 26 on Steam. Earlier I refunded the EA version. Now in Ultimate Team I only see “Browse” and “FC Points” — no “My Packs” tab and no rewards. Can you fix my account?
Matt ➡️🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 | #VoteReformUK ➡️ (@ReformMatt2000) reported 48 minutes ago
@EAHelp FC 26 keeps crashing. Fix the ******* game!😡🤬
SuperbowlMvpHurts 🧊🦅🧊 (@JalenPercs1) reported 49 minutes ago
@EAHelp Why can’t I buy the“ultimate legends token pack”? It says “an issue has occurred, please try again later. Contact customer service if the issue continues to occur. Also fix your game. There is a serious glitch in the sugar rush h2h game mode with safeties. Put in some effort
Hasan Ali (@HasanAl45642585) reported 50 minutes ago
@EAHelp I'm a victim of an EA App bug. I cancelled my refund for FC 26, but the app processed it anyway. Support (Case: 241226593) couldn't fix it. I want my game back at the $20.99 price I paid. Please help! #EAHelp"
Whipper Snapper (@DoloPadrino) reported 50 minutes ago
@EAHelp YO THIS IS BS EA!!! Im playing an intense match on squad battle mainly just playing matches to complete my Evo’s and right as i score the winning goal i get an error message and the game force closes on me! Sad part is that the match counts as an L but — (continue pt2)
ᶠᵃʳˢᵏᵒ (@Farsko11) reported 52 minutes ago
@EAHelp Fix the middle east server we cant play the ******* game on proclubs
Jason Troia (@PGHsportsfan360) reported 55 minutes ago
@EAHelp @EAHelp my FC keep crashing out. I was playing squad battles. I just won a penalty shootout and the game crashed. I sent an error report. It's BS I got hit with a loss!!
Mino Gaming (@Minarchick42) reported 58 minutes ago
@EAHelp @Battlefield @EAPlaytesting I got the link to join BF Labs but the Playtesting site is down and won't open the sign in page. I only have another day to sign in PLEASE HELP!!!
النمله اليمنيه🇾🇪(اسمي نواف) (@MR_ANT1) reported 58 minutes ago
@EAHelp @EASPORTS two times yesterday and now my opponent disconnected and i get a disconnected message and i lose the game and my progress two times my streak of winning is lost cuz of this problem and i can't get in touch with a support agent i need HELP
Aidan (@oglea071) reported 59 minutes ago
@EAHelp @EAMaddenNFL @Zirksee please fix your game, no way you make millions off packs and buying the game itself that you cant upgrade the servers 26 maddens in…. Greedy *****