EA Games status: server issues and outage reports

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
May 24, 9:00 PM EDT	0	0
May 24, 9:20 PM EDT	0	0
May 24, 9:40 PM EDT	0	0
May 24, 10:00 PM EDT	0	0
May 24, 10:20 PM EDT	0	0
May 24, 10:40 PM EDT	0	0
May 24, 11:00 PM EDT	0	0
May 24, 11:20 PM EDT	0	0
May 24, 11:40 PM EDT	0	0
May 25, 12:00 AM EDT	0	0
May 25, 12:20 AM EDT	0	0
May 25, 12:40 AM EDT	0	0
May 25, 1:00 AM EDT	0	0
May 25, 1:20 AM EDT	0	0
May 25, 1:40 AM EDT	0	0
May 25, 2:00 AM EDT	0	0
May 25, 2:20 AM EDT	0	0
May 25, 2:40 AM EDT	0	0
May 25, 3:00 AM EDT	0	0
May 25, 3:20 AM EDT	0	0
May 25, 3:40 AM EDT	0	0
May 25, 4:00 AM EDT	0	0
May 25, 4:20 AM EDT	0	0
May 25, 4:40 AM EDT	0	0
May 25, 5:00 AM EDT	0	0
May 25, 5:20 AM EDT	0	0
May 25, 5:40 AM EDT	0	0
May 25, 6:00 AM EDT	0	0
May 25, 6:20 AM EDT	0	0
May 25, 6:40 AM EDT	0	0
May 25, 7:00 AM EDT	0	0
May 25, 7:20 AM EDT	0	0
May 25, 7:40 AM EDT	0	0
May 25, 8:00 AM EDT	0	0
May 25, 8:20 AM EDT	0	0
May 25, 8:40 AM EDT	0	0
May 25, 9:00 AM EDT	0	0
May 25, 9:20 AM EDT	0	0
May 25, 9:40 AM EDT	0	0
May 25, 10:00 AM EDT	0	0
May 25, 10:20 AM EDT	0	0
May 25, 10:40 AM EDT	0	0
May 25, 11:00 AM EDT	0	0
May 25, 11:20 AM EDT	0	0
May 25, 11:40 AM EDT	0	0
May 25, 12:00 PM EDT	0	0
May 25, 12:20 PM EDT	0	0
May 25, 12:40 PM EDT	0	0
May 25, 1:00 PM EDT	0	0
May 25, 1:20 PM EDT	0	0
May 25, 1:40 PM EDT	0	0
May 25, 2:00 PM EDT	0	0
May 25, 2:20 PM EDT	0	0
May 25, 2:40 PM EDT	0	0
May 25, 3:00 PM EDT	0	0
May 25, 3:20 PM EDT	0	0
May 25, 3:40 PM EDT	0	0
May 25, 4:00 PM EDT	0	0
May 25, 4:20 PM EDT	0	0
May 25, 4:40 PM EDT	0	0
May 25, 5:00 PM EDT	0	0
May 25, 5:20 PM EDT	0	0
May 25, 5:40 PM EDT	0	0
May 25, 6:00 PM EDT	0	0
May 25, 6:20 PM EDT	0	0
May 25, 6:40 PM EDT	0	0
May 25, 7:00 PM EDT	0	0
May 25, 7:20 PM EDT	0	0
May 25, 7:40 PM EDT	0	0
May 25, 8:00 PM EDT	0	0
May 25, 8:20 PM EDT	0	0
May 25, 8:40 PM EDT	0	0
May 25, 9:00 PM EDT	0	0

At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

Sign in (39%)
Online Play (35%)
Matchmaking (10%)
Glitches (8%)
Game Crash (8%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Périgueux	Glitches	3 days ago
Taipei	Online Play	3 days ago
Göppingen	Online Play	4 days ago
Giberville	Online Play	6 days ago
Naaldwijk	Online Play	6 days ago
L'Hospitalet de Llobregat	Sign in	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

Jonny Doe (@JonnyD16654) reported 7 minutes ago
@EAHelp @EAMaddenNFL @MaddenNFLDirect can yall please work on the glitched Trophies for Ps5. The community has made multiple reports and has gotten no response. They’ve been broken since launch. Please help. 🙏🏻
أحمد (@Ahmdalm_) reported 9 minutes ago
@EAHelp BF Middle east servers are still down, fix it
Alex Harvey (@tweetrimmer) reported 11 minutes ago
@EASPORTSFC @EAHelp Unable to access Ultimate Team on console for 48+ hours. Other modes + web app work. Support closed case without fix. Evo expired due to this. Need this escalated.
RagnaRick (@RickSinkoe) reported 12 minutes ago
@EAHelp @EASPORTS_MUT @EASPORTS What in the actual hell is going on with your servers.. A total lack of communication, no service and still no way to play the game. It’s really frustrating that I can’t play a game I Bought due to ur company’s incompetence! Fix ur servers!🤬😤😡
SuperbowlMvpHurts 🧊🦅🧊 (@JalenPercs1) reported 15 minutes ago
@EAHelp Why can’t I buy the“ultimate legends token pack”? It says “an issue has occurred, please try again later. Contact customer service if the issue continues to occur. Also fix your game. There is a serious glitch in the sugar rush h2h game mode with safeties. Put in some effort
B-L-M, Free Palestine, Anthony is a bully (@advancedstats23) reported 16 minutes ago
Do you guys plan to fix ea servers within the next year @EAHelp
Ryan Rachui (@ryanrachui) reported 16 minutes ago
@EAHelp hey I’m getting an error code on battlefield 6 0: 8900 1s:7c:-1356 1655840 . Can y’all help me please.
Nasir foster (@only1_nas1) reported 16 minutes ago
@EAHelp I can't play superstar mode it's glitched and I don't know how to fix it
😁 (@ItchyFreckle) reported 22 minutes ago
@EAHelp After FINALLY getting to the point where I can request to chat with a CS rep, I am met with a page telling me that "This issue isn't supported by advisors" when I literally just went through the process of getting another EA account deleted this way. Your CS is SH*T EA!
Pedro Soares Batista (@PedroSoare38) reported 25 minutes ago
@EAHelp @EASPORTSFC This is unacceptable. My account was hacked, password/2FA changed (Case #243136005). Your own support CONFIRMED the hack/unrecognized IPs this morning. Now your ToS team lies saying "no signs of compromise". I spent €100. Fix this!
Irene (@babe84_irene) reported 31 minutes ago
I tried your chatbot today and dident not get the help I needed @EAHelp Only thing that bot could say was : Hi! 🙋 Let’s get this fixed. Tell us about the issue you're having and we’ll help you get back in the game.
Jeremy Wamer (@jeremy_wamer) reported 32 minutes ago
@EAHelp because of all the TERRIBLE CRASHING! I missed all the early Draft store content 👏 thanks. This game’s been broken for weeks Home Screen Home Screen can’t connect. Yet it’s still doing it right now thanks for nothing as usual
Aidan Ogle (@oglea071) reported 35 minutes ago
@EASPORTS_MUT @EAHelp @EASPORTS tell me why I can’t play a game on your dog **** servers, it is April fix your game… you make millions just of game purchases not to mention in game purchases
Wolfgang Prüger (@WolfiPr) reported 38 minutes ago
@EASFCDirect @EAHelp @EASPORTSFC This game would be much better, if you idiots would fix key things like gameplay and matchmaking. Perfect round in gauntlet is impossible for me bc despite having a bad form in "friendlies", I am still getting matched against elite players.
Theo Potter (@TheoPotter45131) reported 41 minutes ago
@EAHelp @EASPORTS @DoonansNDragons I hit Rank 1 (15 wins) but a server crash at the final whistle blocked my rewards. I've finished all my games so I'm stuck. Case #245744688 has the photo proof of the 15/15 screen attached. Could you please flag this for a manual sync so the rewards trigger thank
Mofut (@Mofut89) reported 44 minutes ago
@JeyRuiiz @easportsfces The community cannot stay silent while loyal players are banned for technical glitches. It’s time to stand together and demand a fix! @EAHelp
Yusuf Acay (@yusufjr2727) reported 45 minutes ago
Please fix this problem. Every time I want to play, I can't access the game. Stop updating the content; you're reducing the number of users. I've been trying to connect to the game for 5 hours and haven't been able to connect even once. Remove this problem from Türkiye. @EAHelp
Carl Simpson (@GeneSimpson75) reported 45 minutes ago
@DrSteinmanTTV @EAHelp Look at the products.... cash grab, crash slab, screw the gamers, they're a greedy bunch anymore... They look at our reports & complaints as us, just wanting to steal from them. They constantly treat me like I'm trying to get over on them, I've about had enough of it... #retire
abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported 46 minutes ago
@EASFCDirect @EAHelp I have a problem with Ultimate Team. I can't connect for 2 days now. I tried everything (restart, internet, reinstall), but still not working. Please help me fix this issue.
Michał Zając (@MichalZajac61) reported 48 minutes ago
@EAHelp @EAHelp there is problem with high ping in Clubs in FC26. In every match players have exactly 260 ping and they are kicked out from match when it’s substitute. Since one week. No one can play…
nivre (@nivre_ix) reported 49 minutes ago
@EAHelp truly the most useless and u helpful support service in the gaming industry
Matt Crane (@mjcrane33) reported 50 minutes ago
@EASPORTS_MUT @EAHelp @EA Fix your servers ! People, including myself keep getting kicked today, Do your job! I don’t understand how your heads let you all keep your jobs with how bad this has been this year. FPS & racing games don’t have this much of a problem!
charlie 🪿 HOLY CABOOSES! (@reservoirgoose) reported 50 minutes ago
the @EAHelp "customer support" AI chatbot is genuinely a joke LMAOOOOOOO i explain my issue, it links me to a completely irrelevant article, and when i say that's not the problem it restarts the chat
SAVVY_PROJECT (@SAVVYPROJECT1) reported 51 minutes ago
@EAHelp are you going to update battlefield 6 and actually fix the servers. Why do servers start from scratch after every game? Why is there not console only servers and PC only servers? Are any of you actually gamers? Why do I have all of these yellow dots on my screen?
Luvv (@Luvv15418426720) reported 52 minutes ago
Hi @EAHelp, I bought Ultimate/Icon Edition of EA Sports FC 26 on Steam. Earlier I refunded the EA version. Now in Ultimate Team I only see “Browse” and “FC Points” — no “My Packs” tab and no rewards. Can you fix my account?
Sherri Only Son™ (@iamDame2Cold) reported 53 minutes ago
Say @EA I entered my password for the EA app, due to unnecessary security measures..You require me to enter a passcode that you are supposed to send to my e-mail…30 mins and 10 requests later, no code. How do we fix this? @EAHelp
GreyFerret (@GreyFerret26) reported 54 minutes ago
Did #ApexLegends fix their matchmaking? No matter how much I lose with less than 100 dmg (over 20 matches in a row), I was playing against the same tryhards with statistics better than mine 10 or 100 times. EACH MATCH. Did you fix it? @PlayApex @EAHelp
busta bust (@bust_busta) reported 55 minutes ago
@EAHelp @EAHelp @EASPORTSFC I am requesting an immediate escalation for Case #[243220939]. I have a server-side data corruption issue: an unclaimed Evolution reward is stuck and unredeemable, causing my account’s Store access to crash entirely.
Faruk Ahlat (@FarukAhlat3) reported 56 minutes ago
Third denial for Case #243232532 despite providing technical proof of session conflict (Xiaomi/PS5). Why is @EAHelp ignoring login timestamps and IP logs? This is a false positive ban due to your own system's error. I need a real person to review this! #EAFC26 #UnfairBan
Josh (@joshsterdee) reported 59 minutes ago
@EAHelp fix your servers