EA Games status: server issues and outage reports

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
May 10, 2:00 PM EDT	0	0
May 10, 2:20 PM EDT	0	0
May 10, 2:40 PM EDT	0	0
May 10, 3:00 PM EDT	0	0
May 10, 3:20 PM EDT	0	0
May 10, 3:40 PM EDT	0	0
May 10, 4:00 PM EDT	0	0
May 10, 4:20 PM EDT	0	0
May 10, 4:40 PM EDT	0	0
May 10, 5:00 PM EDT	0	0
May 10, 5:20 PM EDT	0	0
May 10, 5:40 PM EDT	0	0
May 10, 6:00 PM EDT	0	0
May 10, 6:20 PM EDT	0	0
May 10, 6:40 PM EDT	0	0
May 10, 7:00 PM EDT	0	0
May 10, 7:20 PM EDT	0	0
May 10, 7:40 PM EDT	0	0
May 10, 8:00 PM EDT	0	0
May 10, 8:20 PM EDT	0	0
May 10, 8:40 PM EDT	0	0
May 10, 9:00 PM EDT	0	0
May 10, 9:20 PM EDT	0	0
May 10, 9:40 PM EDT	0	0
May 10, 10:00 PM EDT	0	0
May 10, 10:20 PM EDT	0	0
May 10, 10:40 PM EDT	0	0
May 10, 11:00 PM EDT	0	0
May 10, 11:20 PM EDT	0	0
May 10, 11:40 PM EDT	0	0
May 11, 12:00 AM EDT	0	0
May 11, 12:20 AM EDT	0	0
May 11, 12:40 AM EDT	0	0
May 11, 1:00 AM EDT	0	0
May 11, 1:20 AM EDT	0	0
May 11, 1:40 AM EDT	0	0
May 11, 2:00 AM EDT	0	0
May 11, 2:20 AM EDT	0	0
May 11, 2:40 AM EDT	0	0
May 11, 3:00 AM EDT	0	0
May 11, 3:20 AM EDT	0	0
May 11, 3:40 AM EDT	0	0
May 11, 4:00 AM EDT	0	0
May 11, 4:20 AM EDT	0	0
May 11, 4:40 AM EDT	0	0
May 11, 5:00 AM EDT	0	0
May 11, 5:20 AM EDT	0	0
May 11, 5:40 AM EDT	0	0
May 11, 6:00 AM EDT	0	0
May 11, 6:20 AM EDT	0	0
May 11, 6:40 AM EDT	0	0
May 11, 7:00 AM EDT	0	0
May 11, 7:20 AM EDT	0	0
May 11, 7:40 AM EDT	0	0
May 11, 8:00 AM EDT	0	0
May 11, 8:20 AM EDT	0	0
May 11, 8:40 AM EDT	0	0
May 11, 9:00 AM EDT	0	0
May 11, 9:20 AM EDT	0	0
May 11, 9:40 AM EDT	0	0
May 11, 10:00 AM EDT	0	0
May 11, 10:20 AM EDT	0	0
May 11, 10:40 AM EDT	0	0
May 11, 11:00 AM EDT	0	0
May 11, 11:20 AM EDT	0	0
May 11, 11:40 AM EDT	0	0
May 11, 12:00 PM EDT	0	0
May 11, 12:20 PM EDT	0	0
May 11, 12:40 PM EDT	0	0
May 11, 1:00 PM EDT	0	0
May 11, 1:20 PM EDT	0	0
May 11, 1:40 PM EDT	0	0
May 11, 2:00 PM EDT	0	0

At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

Online Play (39%)
Sign in (34%)
Matchmaking (11%)
Game Crash (11%)
Glitches (5%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Township of Evan	Online Play	16 hours ago
Tourcoing	Matchmaking	9 days ago
Gladbeck	Sign in	14 days ago
Santurtzi	Glitches	15 days ago
Ciudad Apodaca	Online Play	15 days ago
Ashington	Matchmaking	16 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

Jonny Doe (@JonnyD16654) reported 4 minutes ago
@EAHelp @EAMaddenNFL @MaddenNFLDirect can yall please work on the glitched Trophies for Ps5. The community has made multiple reports and has gotten no response. They’ve been broken since launch. Please help. 🙏🏻
abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported 8 minutes ago
@EA @EAHelp @EAHelp I have a problem with Ultimate Team on PS5. I can't connect for 2 days. I tried restarting the game, checking internet, and reinstalling, but nothing works. Please help me fix this issue.
😁 (@ItchyFreckle) reported 10 minutes ago
@EAHelp After FINALLY getting to the point where I can request to chat with a CS rep, I am met with a page telling me that "This issue isn't supported by advisors" when I literally just went through the process of getting another EA account deleted this way. Your CS is SH*T EA!
Arman Jouzdani (@ArmanJouzd86950) reported 10 minutes ago
@EAHelp @EASPORTS_MUT fix the visa cpu event on pc, it is slowed down and unplayable even with chew clock to try and progress
ぷーちぇる💙 (@ZAzBXa0kuW46190) reported 10 minutes ago
@EAHelp Hurry up and fix the server.
Jeremy Wamer (@jeremy_wamer) reported 10 minutes ago
@EAHelp because of all the TERRIBLE CRASHING! I missed all the early Draft store content 👏 thanks. This game’s been broken for weeks Home Screen Home Screen can’t connect. Yet it’s still doing it right now thanks for nothing as usual
Chandresh (@PanchasaraUS) reported 11 minutes ago
@dmartinez_1980 @NFSNL @EAHelp I tried every possible fix from sign out from Game Center, Re Install App, Restart. Even VPN. Not fixed. This issue suddenly happened overnight. Is there official server maintenance or something?
JJ🤙 (@r0ssss_j) reported 12 minutes ago
@EA @EAHelp Please fix the Nintendo Switch It Takes Two friend pass error. Result Code: 105-80190000 This has obviously been an issue for years with forum posts dating back 2 years to today. People solely buy this game to play online, and cannot play at all. Thanks
RagnaRick (@RickSinkoe) reported 13 minutes ago
@EASPORTS_MUT @EAHelp Please fix your servers.. This is absolutely ridiculous.. It’s impossible to do anything in this game.. I hope you have a helluva fat “Make Right” for all of us dealing with amateur night at EA…
bobby🛸🧀 (@OpTicComposure) reported 17 minutes ago
@EAHelp this **** is still down we paid 70 for this piece of scam. its been a week fix the servers @eahelp @MaddenNFLDirect
Yusuf Acay (@yusufjr2727) reported 17 minutes ago
I've been trying to access the game since 7 PM, but coincidentally, it keeps saying it's inaccessible. Why is this happening? Please fix it. @EAHelp
Charlie Field (@fi6623) reported 18 minutes ago
@EAHelp I was just playing my second to last champs game. the score was 5-2 i was winning. The final whistle went and as the game was shutting down i got a unable to process your request error and got a loss for it !!!
fevzi can yıldırım (@yldrmfevzican) reported 24 minutes ago
I've been experiencing connection issues in EA FC 26's Ultimate Team game mode for about two days now, and all the solutions I've tried have failed. I need help. @EAHelp
🇲🇽tankarcade🇺🇸 (@tankarcadetv) reported 26 minutes ago
@EAHelp So go back to forums where anything will be drop all the way down no help. It’s maybe it’s a issue where you don’t have enough of help or you wanna see if people have funny names
LHOOI (@LHOOI4) reported 28 minutes ago
@EAHelp I try to use the new redeem code to redeem the gift,but it's always show that the gift can't be redeem because each 1 can claim 1 only.That really shocked me, l didn't redeem using this code "CHASETHEDREAM" before.l also can't open the Extra Time.EA pls help to fix it.Tq.
Ironman (@ironman__stark) reported 30 minutes ago
I opened a draft, got a walkout player, after a sudden a content update it disappeared😡 (26-03-26, ~13:20 PM). Your customer service says nothing happened without proper checking it's unacceptable. Please restore my player ASAP. UID: 1076022383970820096 @EAHelp @EASFCMOBILE
Sultan (@suli435265) reported 32 minutes ago
@Manta_Made @EAHelp Heads up, Miles_techz1 can resolve this issue.
Liam Carson (@LiamCarson93) reported 32 minutes ago
@EAHelp can you look at the dm I’ve sent you please? Got an issue with my account and not getting anywhere
النمله اليمنيه🇾🇪(اسمي نواف) (@MR_ANT1) reported 34 minutes ago
@EAHelp @EASPORTS two times yesterday and now my opponent disconnected and i get a disconnected message and i lose the game and my progress two times my streak of winning is lost cuz of this problem and i can't get in touch with a support agent i need HELP
ᶠᵃʳˢᵏᵒ (@Farsko11) reported 41 minutes ago
@EAHelp Fix the middle east server we cant play the ******* game on proclubs
Michał Zając (@MichalZajac61) reported 44 minutes ago
@EAHelp @EAHelp there is problem with high ping in Clubs in FC26. In every match players have exactly 260 ping and they are kicked out from match when it’s substitute. Since one week. No one can play…
ZackToSmooth (@ZackIsToSmooth) reported 44 minutes ago
Please fix your game. It makes no sense that you have people buying games for 40-60$ but can't even fix old bug. Battlefield 5 is unplayable. @EASPORTS @Battlefield @EAHelp
Jonny Doe (@JonnyD16654) reported 46 minutes ago
@EAHelp @EAMaddenNFL @MaddenNFLDirect can yall please work on the glitched Trophies for Ps5. The community has made multiple reports and has gotten no response. They’ve been broken since launch. Please help. 🙏🏻
Fuduli (@Fuduli10) reported 47 minutes ago
@EAHelp My account is blocked for over a week due to a stuck Evolution item in unassigned. I cannot access packs or use purchased FC Points. Support confirmed but no fix yet. This needs urgent manual intervention.
Jay (@delecruz02) reported 50 minutes ago
@EAHelp Why is shoulder barge not working for me in fc 26 I have advanced defending on and when I press or hold x my players don’t do anything
Mr77 (@WengersLostSon) reported 50 minutes ago
Every other day there’s always some sort of bs maintenance going on fix your ******* servers mannnn @EAHelp @EASPORTSFC
İncelikli Hayta (@innceliklihayta) reported 51 minutes ago
@EAHelp I've been trying to get support for my missing FC26 Icon Edition content for a week. Your staff is being rude, insulting, and closing chats on me without solving anything. I paid for a service I cannot access, and no one cares. #EAHelp #FC26 #EpicGames
busta bust (@bust_busta) reported 53 minutes ago
@EAHelp @EASPORTSFC I am requesting an immediate escalation for Case #[243220939]. I have a server-side data corruption issue: an unclaimed Evolution reward is stuck and unredeemable, causing my account’s Store access to crash entirely.
The Fridge (@unjustfridge) reported 55 minutes ago
@EAHelp @PlayApex I’m having issues with my game crashing everyday at least once. Doesn’t happen in other games for me. Can you dm me and try to help?
Muhammad Alaa (@Mu7ammadAlaa) reported 58 minutes ago
@EAHelp @EASPORTS @Steam Hi Everyone, I am reporting two critical issues while playing FC26 that I need immediate support with: 1. I am facing a sudden increase in the latency and a drop in the FPS to be lower than 10 while playing the game without any clear reason.