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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

EA Games Outage Chart 12/18/2025 01:00

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Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

  1. Sign in (48%)

    Sign in (48%)

  2. Online Play (31%)

    Online Play (31%)

  3. Matchmaking (13%)

    Matchmaking (13%)

  4. Glitches (3%)

    Glitches (3%)

  5. Game Crash (3%)

    Game Crash (3%)

  6. Hacking / Cheating (1%)

    Hacking / Cheating (1%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceMérignac Online Play
United KingdomGlasgow Online Play
United StatesCollierville Online Play
United StatesCollierville Online Play
SwedenStockholm Sign in
IndiaLudhiāna Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • alicia_love187 Elena Alicia (@alicia_love187) reported

    @NeighbourKarl @EAHelp I was referred to @_smithtools on Instagram when I had the same problem with my account,you can also send them a message on WhatsApp (+1 920-335-1849)if you want to. They're very legit,fast and realiable.

  • ColtonHannah_ Colton ❼ (@ColtonHannah_) reported

    Every time I try the buy now feature in the Auction House for NHL21 I get an error code: B7DD78AF2E5CF670-0000000000009999-16A9B3866F25BCD3 and I get booted from HUT, its a negative escrow issue. I've had this issue in the past and you guys were able to help me @EAHelp

  • rdcuvygiubhnoij er (@rdcuvygiubhnoij) reported

    @EAFIFADirect @EAHelp Can you fix the 3-1-4-2 formation on FUT? It's been a few years now...

  • maharet1 susan del vec miller (@maharet1) reported

    @EAHelp hello Owen..did everything suggested, including hard uninstall. reinstalled Origin and still does not load. I get as far as the "do you want origin...etc" window, then nothing. I spent about 2 hours on this. Can't find the problem. And, can't play my games.

  • Bibekmaharjan15 Bibek Maharjan (@Bibekmaharjan15) reported

    @SlayWyattK0 @EAHelp But the thing is that earlier we used to get an average 44ms everytime , on fifa 19/20/21 but since few days we are getting massive lag n latency on all isp over NEPAL 🙁

  • sourav_frankie Frankie (@sourav_frankie) reported

    I am thinking of spamming @EAFIFAMOBILE & @EAHelp until they fix my OVR. How can your got decreased when you upgrade the team. I need a ******* explanation and a solution.

  • Fins13K KMart (@Fins13K) reported

    .@EAHelp @EASPORTS_MUT I really don’t get how this game has been out for 5 months and I still get forced to take a delay of game every other play because it glitches and won’t let me call a play. FIX THIS TRASH *** GAME!!!

  • MeatPoptarts Stinky Senator (@MeatPoptarts) reported

    @EAHelp I downloaded star wars battlefront 2 last night and played it, this morning it wont let me play it. STEAM says i can but thanks to having to download the origins app its not working. Why have a product you cant play?

  • QuaidRandyquaid randy quaid (@QuaidRandyquaid) reported

    @EAHelp isn’t it great on Valentine’s Day that you cant play with the ones you love because you haven’t fixed the battlefield V trial glitch.

  • Xandra_Aviles Monica Xendra Aviles (@Xandra_Aviles) reported

    @ToosyZayn @EAHelp My son was in thesame kind of issues, he was having with his account but we got it fixed by this guy on instagram he is fast and reliable,I think you should contact him on instagram @ ethic_hacker101

  • roxy_cats Roxy My cats name (@roxy_cats) reported

    @origin @playapex @EAHelp What is the string men glitch

  • SophiaDRealtor Sophia Ava (@SophiaDRealtor) reported

    @ToosyZayn @EAHelp I was in thesame kind of issues, I was having with my account earlier today but I got it fixed by this guy on instagram he is fast and reliable,I think you should contact him on instagram @_jackroland__

  • LevinAntony2 Leo_addict (@LevinAntony2) reported

    @sourav_frankie @EAFIFAMOBILE @EAHelp You checked the same team in fifarenders, if its the same ovr, think they won't fix ig!

  • HussienEssam90 Hussien Essam (@HussienEssam90) reported

    @EAHelp Unfair game , unfair with players And why when we win and score the match disconnect and telling us the result will preview and never give us the game and the looser didnt loose and the winner didnt win , and also unfair in rewards and every thing

  • chrisycrypto c (@chrisycrypto) reported

    @EAHelp 0x8027025a i keel getting this error when trying to load up fifa on xbox

  • DanRou26 Rou ♦️ (@DanRou26) reported

    @EAHelp @EASPORTSFIFA @EAFIFADirect Pro clubs has been broken since the recent patch - nobody can change their formation. Any info on this?

  • SuatKartall Suat Kartal (@SuatKartall) reported

    @EAFIFAMOBILE Why did you change ******* cross pass? I cant play ******* game!!! When you fix this ******* problems you sick idiot bithches :@ @EAHelp

  • DannyCasey1992 Danny Casey (@DannyCasey1992) reported

    @EAHelp I contacted you a week and half ago. Is there any update with my issue ?

  • SlayWyattK0 Chris (@SlayWyattK0) reported

    @EAHelp can’t even offer any service, pathetic company

  • leipzig18 Robert Gordon (@leipzig18) reported

    @EAHelp This is complete and utter bullshit. I am not ruining my gamer tag because ea can't help a customer. This whole process is strongly making me reconsider ever buying an EA product again. I hope this doesn't sound too mean, but this is certainly an issue on EAs end

  • _dmiral a (@_dmiral) reported

    @EAHelp Can't sign in. Tried Origin and EA Desk, but to no avail

  • Yersenkirshen Bakasketas (@Yersenkirshen) reported

    @EAFIFAMOBILE The opponents hang behind the defense with a single pass from the center and score a goal. Stop this error now. @EAHelp #stoppedbugs

  • KatSebastian1 🌸KatSebastian☕🌸 {SC, AF, Lurx} (@KatSebastian1) reported

    @EAHelp Hey Apex, how about you not only fix your servers, but fix your matchmaking as well? Not even two weeks in and were getting server lag still? And how is it fair to have 4 diamonds, 2 predators and smurfs in pub matches?? Seriously.

  • leipzig18 Robert Gordon (@leipzig18) reported

    @EAHelp That absolutely does not help. I am not starting a new Xbox profile because you people can't figure out your ****. I am not throwing away years of building a friends list, gamer score etc. This is an issue for EA. It is not mine. I want my account unlinked so I can link a new one

  • DKLRiot78 DKLora (@DKLRiot78) reported

    @HowlingWolvesYT @AskPlayStation Idk man I've tried the @EAHelp and they have provided a lot of help when I have problems.

  • united_champs Brunofied Manchester United (@united_champs) reported

    @EAHelp in @EAFIFAMOBILE crossing is not happening.... Just can't cross.... Only a grounded pass takes place if I tap on the player in front of the goal. Previously it used to cross the ball aerially. Please fix this or let me know how to fix it if possible. Thanks in advance.

  • GalxciGG Shane (@GalxciGG) reported

    @EAHelp Still having the issues. It won’t let me login to my main account

  • roxy_cats Roxy My cats name (@roxy_cats) reported

    @EAHelp @Respawn @playapex I need your help actually I'm not joking about this. When I tried to repair my game because there was this weird glitch. It doesn't say repairing it says downloading pluse it won't go down from 50 minutes can you help me?

  • ThePesSamIst Sam Cain (@ThePesSamIst) reported

    @EAHelp just chatted to one of your operators, told me to post my issue in the forums, I looked in the forums and the issue has existed for 8 years and still hasn’t been fixed, that’s quite frustrating...

  • EthanJo88049013 Ethan Jordan (@EthanJo88049013) reported

    @EAHelp fix your apex servers cheers