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EA Games status: server issues and outage reports

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Full Outage Map

Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

  • 37% Online Play (37%)
  • 30% Sign in (30%)
  • 15% Glitches (15%)
  • 13% Matchmaking (13%)
  • 3% Hacking / Cheating (3%)
  • 2% Game Crash (2%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

CityProblem TypeReport Time
Saint-Étienne Online Play 4 days ago
New Delhi Online Play 7 days ago
Tassin-la-Demi-Lune Online Play 8 days ago
Lamego Sign in 8 days ago
Angers Glitches 9 days ago
Arrondissement de Poitiers Online Play 9 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • MichalZajac61
    Michał Zając (@MichalZajac61) reported

    @EAHelp @EAHelp there is problem with high ping in Clubs in FC26. In every match players have exactly 260 ping and they are kicked out from match when it’s substitute. Since one week. No one can play…

  • rieper47
    ⱮìçհąҽӀ φҽʂąҟ (@rieper47) reported from Gatton, Queensland

    @EAHelp the Sims 4 Acting Career needs to be fixed. Everytjing breaks in it and I'm tired of not getting Gold because a NPC refuses to DO THEIR JOB. FIX THIS NOW

  • bulldog9476
    Brian Hauck (@bulldog9476) reported

    Has anyone else been experiencing constant lag and getting repeatedly booted from the servers since the last Madden update or is it just me? @EASPORTS_MUT @EAHelp

  • plippyflipbqsc
    plippyflippy (@plippyflipbqsc) reported

    @EAHelp @EASPORTSFC please fix your game on ps5 me and other users are having issues when trying to do sbcs squad changes objectives packs you name it on the menu and your game just freezes with that silly triangle thing just loading causing me to restart my game 15-30 times aday

  • Tomas42097
    Tomas (@Tomas42097) reported

    @EAHelp Hi, I'm having a serious issue. My PSN account is linked to an unknown EA email address that isn't mine. I have no access to that email and can't play any of my EA games. Standard support isn't responding. Can you please help me unlink it? Thanks.

  • shubham_2102_s
    Shubham Sharma (@shubham_2102_s) reported

    @AskEASupport, i'm trying to run ea fc 26 on my pc but it shows a error dialog box quoting that computer is offline to activate game using ea account need to connect the internet please give me fix.

  • tankarcadetv
    🇲🇽tankarcade🇺🇸 (@tankarcadetv) reported

    @EAHelp So go back to forums where anything will be drop all the way down no help. It’s maybe it’s a issue where you don’t have enough of help or you wanna see if people have funny names

  • subs_by_chance
    INDIAN SPECTATOR (@subs_by_chance) reported

    @EASFCMOBILE @EAHelp yesterday morning Sunday many users got 200 tokens as freebies they have approximately 2x117,2×116 cards.user like me never get 200 to-kens free it's unfair to play you giving some users 200 token as glitch and others nothing.We need 200 token compensation

  • MrTally0002
    The TnT Gaming Channel (@MrTally0002) reported

    @EAHelp we have a serious problem. I bought apex packs and have been receiving multiple items I already owned. I would either like a refund or something. I've sent emails, I've done everything possible and still ignored. Im not some little kid you can push around.

  • RickSinkoe
    RagnaRick (@RickSinkoe) reported

    @EAHelp @EASPORTS_MUT @EASPORTS What in the actual hell is going on with your servers.. A total lack of communication, no service and still no way to play the game. It’s really frustrating that I can’t play a game I Bought due to ur company’s incompetence! Fix ur servers!🤬😤😡

  • Vanilagaming17
    Vanila (@Vanilagaming17) reported

    @SimCityBuildIt COWARDICE at its finest @EA @EAHelp. 🚫 You blocked BOTH of my accounts for exposing the Services 2.0 scam. You fix trains but SILENCE veterans who spent years designing cities. If the update is so 'good', why are you AFRAID of the truth? STOP THE CENSORSHIP.

  • only1_nas1
    Nasir foster (@only1_nas1) reported

    @EAHelp I can't play superstar mode it's glitched and I don't know how to fix it

  • AlanAlanscard
    ᕦ(ò_óˇ)ᕤ (@AlanAlanscard) reported

    @EAHelp FIX YOUR MADDEN SERVERS

  • yldrmfevzican
    fevzi can yıldırım (@yldrmfevzican) reported

    I've been experiencing connection issues in EA FC 26's Ultimate Team game mode for about two days now, and all the solutions I've tried have failed. I need help. @EAHelp

  • 0d04e6bd3b94496
    Gary Christie (@0d04e6bd3b94496) reported

    @EAHelp @EAMaddenNFL My Madden 26 Superstar import is broken. Getting "can't find player on EA server" for months. Can't start a new career or delete the old one. I've tried all local fixes. Please help reset my Superstar cloud data so I can play! #Madden26

  • mjcrane33
    Matt Crane (@mjcrane33) reported

    @EASPORTS_MUT @EAHelp @EA Fix your servers ! People, including myself keep getting kicked today, Do your job! I don’t understand how your heads let you all keep your jobs with how bad this has been this year. FPS & racing games don’t have this much of a problem!

  • unjustfridge
    The Fridge (@unjustfridge) reported

    @EAHelp @PlayApex I’m having issues with my game crashing everyday at least once. Doesn’t happen in other games for me. Can you dm me and try to help?

  • superultrajorge
    Superultrajorge (@superultrajorge) reported

    @EAHelp the game is broken, I cannot access to the UT, I’m kick out of the UT each time I’m trying to access and if you go to a mobile device it says that the session is on, help please

  • rieper47
    ⱮìçհąҽӀ φҽʂąҟ (@rieper47) reported from Gatton, Queensland

    @EAHelp My Sim keeps coming up with an error about missing packs, but when I put the Sim in, the pack is there. Fix this.

  • GBMEIBG
    G B (@GBMEIBG) reported

    @EASFCDirect @EASPORTSFC I would like a refund. You have been contacted several times for technical issues regarding your game and have done nothing. Furthermore, you removed the @EAhelp account that is still referred to in your bio.

  • liam48756076
    リアム (@liam48756076) reported

    The cpu draft even on madden 26 is lagging and running slow on pc it has been like this since the visa draft I never got to ever play the event once because it’s unplayable, please fix @EAHelp @EAMaddenNFL

  • BDubs__94
    Brett Webster (@BDubs__94) reported

    @EASPORTS_MUT @EAHelp I haven’t gotten my makerights and I logged in everyday the whole time this server issue has been going on

  • MattOlpin
    matt olpin (@MattOlpin) reported

    @EAHelp Hi, I’m reaching out regarding an ongoing issue on EA Sports FC 26 that has not been resolved through troubleshooting. I was previously given Case ID #241739143 and advised to follow up. I am consistently experiencing the following errors every time I attempt to play Clubs: •“The season pass is currently unavailable and you will not be able to earn progression towards your season pass.” •“Unable to connect to the EA servers. Please check your internet connection and try again.” Important details: •Platform: Xbox Series S •NAT Type: Open •Ping: 40–47 ms •Ultimate Team works normally •Issue only affects Clubs and Season Pass Troubleshooting already completed: •Restarted console and network •Cleared MAC address •Reinstalled the game •Tested multiple networks (including hotspot) •Disabled VPN (Verizon Secure Wi-Fi) This issue is consistent on every attempt (not intermittent) and appears to be server-side or account-related rather than a connection issue. Can you please escalate this case or confirm if this is a known issue affecting Clubs/Season Pass? I can provide screenshots or additional details if needed. Thank you for your assistance.

  • 1bustamanteof
    Wagner Bustamante (@1bustamanteof) reported

    I’ve tried every possible fix: password resets, VPNs, and clearing cache. I’ve opened multiple tickets and even tried local consumer complaint sites, but no luck. @EAHelp

  • artmanp46
    arthur pierce (@artmanp46) reported

    @EAHelp Fix the damn game. Its unplayable

  • padillajuand
    Juan Daniel Padilla (@padillajuand) reported

    @FIFA22_INFO It’s been almost a week since the Asia & Oceania objectives dropped broken in #FC26 and we STILL don’t have our missing rewards. Can we get an actual update? @EASFCDirect @EAHelp We can’t even finish the other objectives without cards like Cahill! 🤬📉 #UltimateTeam

  • TheKopTalk
    TheAnfieldGuy (@TheKopTalk) reported

    @EAHelp my FUT account is broken. Everytime I try go on stores, I have something to deal with and it’s a badge, I try put it on and it says something wrong, PS5 please help

  • GauravKuma96201
    Gaurav Kumar (@GauravKuma96201) reported

    @EAHelp @EASFCDirect Not able to login into ultimate team or companion app for last 6-7 hours getting error message login not available

  • mukemmelmiyimm
    fevkalâdenin fevkinde (@mukemmelmiyimm) reported

    @kylel43 @AskEASupport @Sylas_Nerd makes it a one-time fix.

  • iam_samoria
    𝖲A𝐌𝒪𝐑𝗂𝐀 ✞★ (@iam_samoria) reported

    Why is not a keeper whenever I use PSG in EA26 season @EAHelp @EASPORTSFC Fix it!!!!