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EA Games

EA Games status: server issues and outage reports

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Full Outage Map

Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

  • 42% Online Play (42%)
  • 25% Sign in (25%)
  • 15% Matchmaking (15%)
  • 12% Glitches (12%)
  • 3% Hacking / Cheating (3%)
  • 2% Game Crash (2%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

CityProblem TypeReport Time
Paris Online Play 4 days ago
Pune Sign in 4 days ago
Le Havre Online Play 6 days ago
Lubumbashi Online Play 8 days ago
Troyes Online Play 13 days ago
Brisbane Online Play 14 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • nfkqOo0Lqe6485
    长川 (@nfkqOo0Lqe6485) reported

    @EAHelp @EAHelp Please help me deal with the account problem. I have sent you a private message.

  • joshsterdee
    Josh (@joshsterdee) reported

    @EAHelp fix your servers

  • yusufjr2727
    Yusuf Acay (@yusufjr2727) reported

    I've been trying to access the game since 7 PM, but coincidentally, it keeps saying it's inaccessible. Why is this happening? Please fix it. @EAHelp

  • babe84_irene
    Irene (@babe84_irene) reported

    I tried your chatbot today and dident not get the help I needed @EAHelp Only thing that bot could say was : Hi! 🙋 Let’s get this fixed. Tell us about the issue you're having and we’ll help you get back in the game.

  • Bobabago86
    Boba (@Bobabago86) reported

    @eahelp @EASFCDirect @EASPORTS absolutely sick of bugs. I’ve just done that awful challenge for selecao objective. 39 goals to get an error - cannot process your request and get disconnected. Ridiculous game

  • Richard71873905
    Richard (@Richard71873905) reported

    @EAHelp My game constantly says Our servers cannot process your request at this time. Please try again later. It's been doing it for days now. Restarted it same thing. Everything on my side is good. Its ea's problem. Please help thank you

  • njerrina
    gojo sensei (@njerrina) reported

    @EAHelp i can’t log into my ea account. It keeps saying sending a code to my email but it never comes. Been trying to talk to you guys on live chat for days but the bot keeps sending me to the sign in page!!! Help please

  • MR_ANT1
    النمله اليمنيه🇾🇪(اسمي نواف) (@MR_ANT1) reported

    @EAHelp @EASPORTS two times yesterday and now my opponent disconnected and i get a disconnected message and i lose the game and my progress two times my streak of winning is lost cuz of this problem and i can't get in touch with a support agent i need HELP

  • nnnvvv222
    nnnvvv222 (@nnnvvv222) reported

    @EAHelp @EAHelp I've been trying to fix FC26 not launching on PC for days now. EasyAntiCheat runs for a second then straight back to EA App, no error message. Tried every possible fix. Can someone please help me?

  • Tomas42097
    Tomas (@Tomas42097) reported

    @EAHelp Hi, I'm having a serious issue. My PSN account is linked to an unknown EA email address that isn't mine. I have no access to that email and can't play any of my EA games. Standard support isn't responding. Can you please help me unlink it? Thanks.

  • PanchasaraUS
    Chandresh (@PanchasaraUS) reported

    @dmartinez_1980 @NFSNL @EAHelp I tried every possible fix from sign out from Game Center, Re Install App, Restart. Even VPN. Not fixed. This issue suddenly happened overnight. Is there official server maintenance or something?

  • Ahmdalm_
    أحمد (@Ahmdalm_) reported

    @EAHelp BF Middle east servers are still down, fix it

  • GreyFerret26
    GreyFerret (@GreyFerret26) reported

    Did #ApexLegends fix their matchmaking? No matter how much I lose with less than 100 dmg (over 20 matches in a row), I was playing against the same tryhards with statistics better than mine 10 or 100 times. EACH MATCH. Did you fix it? @PlayApex @EAHelp

  • Krzysztof13073
    Krzysztof Sitarz (@Krzysztof13073) reported

    @EAHelp hello ea, what the hell is happening to servers on FC26 my ping jumps to over 1100 and stays like this for long time , last week not even one stable game, i live in uk and can easly say i am not the only one having this issues

  • oglea071
    Aidan (@oglea071) reported

    @EASPORTS_MUT @EAMaddenNFL @EAHelp fix your ******* servers

  • Luisx643
    L (@Luisx643) reported

    @EAHelp @EA @EAHelp Can you please look into my open case #243651902 I’ve been waiting a week nearly and being penalised for something I’ve not done. Great customer service.

  • AlanAlanscard
    ᕦ(ò_óˇ)ᕤ (@AlanAlanscard) reported

    @EAHelp FIX THE MADDEN SERVERS

  • mukemmelmiyimm
    fevkalâdenin fevkinde (@mukemmelmiyimm) reported

    @kylel43 @AskEASupport @Sylas_Nerd makes it a one-time fix.

  • bigjon_25
    jon ward (@bigjon_25) reported

    @EAHelp playing squad battles and winning, game decides to bug out and disconnect from the server resulting in me losing squad battle game how does that work out? Also completed an objective yet now it’s not what bullshit!!

  • yousef8004
    يـوسف آلعنزي 🇸🇦 (@yousef8004) reported

    Dear @Battlefield @EAHelp, why are there no Middle East servers? My ping is constantly between 160-190ms, which makes the game completely unplayable. The ME gaming community is huge and we deserve local servers for a fair experience. Please fix this! 🌍💔 #Battlefield

  • MeekinOnMovies
    The Boomer Vault (@MeekinOnMovies) reported

    Hey @OperationSports you may want to warn Madden players about Madden’s broken customer support. The links and avenues here no longer exist. @eahelp is gone. Facebook is gone too. Most importantly: EA Support literally told me I can’t play EA games online unless I regain access to an old Xbox that was factory-reset and traded in. I know my EA password, control the linked Xbox account, and can prove ownership, but their recovery system has no workable fallback. Case #252552383. What a waste of money!

  • Mofut89
    Mofut (@Mofut89) reported

    @JeyRuiiz @easportsfces The community cannot stay silent while loyal players are banned for technical glitches. It’s time to stand together and demand a fix! @EAHelp

  • shubham_2102_s
    Shubham Sharma (@shubham_2102_s) reported

    @AskEASupport, i'm trying to run ea fc 26 on my pc but it shows a error dialog box quoting that computer is offline to activate game using ea account need to connect the internet please give me fix.

  • mo_s828
    Mohammad S. (@mo_s828) reported

    @Jayden_AVFC @EASFCDirect @EAHelp What was the fix?

  • B_LxckedN
    Brandon®🤒💧 (@B_LxckedN) reported

    @EAHelp @MaddenNFLDirect Bought the season pass from the store and didn’t give it then bought it again and it took a total of 3000 points . Plz fix

  • Chad_Ar15s
    Chad (@Chad_Ar15s) reported

    @EAHelp is there a reason I have to dashboard my game every time I search my club, the market, claim an objective or complete and SBC? I have had my internet provider out twice no issue, master rest my console and re downloaded the game and still the same connection issue?

  • crazykev091
    Kevin Drake (@crazykev091) reported

    @EASPORTS_MUT @EA @EAHelp I understand draft week pushing a whole lot of content but to drop season 8 and the servers since at minimum Tuesday have not worked properly thats a big issue I’ve maybe have gotten to play 3 games in 5 days

  • davidjrivera21
    Davidjrivera21@aol.com (@davidjrivera21) reported

    @EAHelp …. We have a franchise season going and we notice teams are shaded with no user icons and are unavailable for new users select them. What is the issue and how can it be fixed?

  • oglea071
    Aidan Ogle (@oglea071) reported

    @EASPORTS_MUT @EAHelp @EASPORTS tell me why I can’t play a game on your dog **** servers, it is April fix your game… you make millions just of game purchases not to mention in game purchases

  • campaign_comms
    Phantom Menace (@campaign_comms) reported

    Hey @EA @EAHelp I need help with an xbox compatibility issue please