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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Online Play (44%)
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Sign in (42%)
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Game Crash (6%)
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Glitches (5%)
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Matchmaking (3%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Tower Hamlets |
Sign in | |
| Margate |
Online Play | |
| Poynton |
Game Crash | |
 Stuttgart |
Online Play | |
| Coulsdon |
Sign in | |
 Bismarck |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Michał Kazimierz
(@SweatySasquatch) reported
@CFBDirect @EAHelp @ScottOGallagher I understand it's later in the day, but when's the timeline for Dynasty game crash fix? Me and thousands of others would like to play.
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Sevilla - The Biggest Bandai Naruto CCG Stan
(@AE86Sevilla) reported
Hello @EAHelp I work at a lan center where we have 8 xbox gamepass accounts that we've connected to ea play that have active licenses and a lot of the accounts are being banned for violating terms of service even though I believe these bans on these accounts are by mistake.
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Recov Jay
(@RecovJay) reported
@faerieixi @EAHelp Don't waste your time waiting for help I suggest you should contact @Rocket_fixx he will fix your account in less than 30 minutes
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Michał Kazimierz
(@SweatySasquatch) reported
@EAHelp hey, me again. Dynasty games keep crashing, what's the fix? When will it be fixed? Love the game, when it works. Any news would be lovely.
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Michał Kazimierz
(@SweatySasquatch) reported
@CFBDirect @EAHelp hey, me again. Dynasty games keep crashing, what's the fix? When will it be fixed? Love the game, when it works. Any news would be lovely.
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🤑
(@Dunnett2323) reported
@EAHelp why is the game for the nhl 26 playtest not working just says something is missing when i go to download it
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Miguel Blasco
(@kelzo_) reported
Hyped by the new BF 6 trailer, wanted to replay BF 4. A friend gifted me a key, the app validates it but then an app error message appears and the game does not activate. @EAHelp I was willing to buy BF6 day one but this kind of stuff will make me and my friends not to
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Michał Kazimierz
(@SweatySasquatch) reported
@CFBDirect @EAHelp it's a bit messed up that thousands are having crashing issues and we get 0 acknowledgement yet you take our money and act like it's all peachy. How do you guys sleep at night?
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DX69Suckit
(@DX69Suckit) reported
@EAHelp do you actually help anyone? I’ve tried calling This is the worst customer service I’ve ever experienced in my life You don’t help anybody
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DX69Suckit
(@DX69Suckit) reported
@EAHelp Can you help me please Dead ea account that’s 15 years old linked to my psn account that I can’t disconnect Been asking for help for 3 years now Can you help me please
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Slam9h
(@Slam9h) reported
@EAHelp Ever since the update my games crash no matter what. Does EA know this is an issue? Have your teams notified players that they are aware? I’ve seen several people post about this on Reddit and supposedly EA crawls those forums to help players
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Slam9h
(@Slam9h) reported
@TTroncin26 @EAHelp Having this same issue and absolutely zero communication from EA I can’t even play a ******* game bro like cmon
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Blake
(@xclockawalka) reported
@BigBodyVortex @EAHelp @CFBDirect Go to menu to fix it
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Michał Kazimierz
(@SweatySasquatch) reported
Hey @CFBDirect & @EAHelp, my #CFB26 games on PS5 keep crashing. This game is unplayable at the moment. Can you fix it for me and the thousands of others who can't play?
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Grind or Die
(@gr1ndord1e) reported
@EAHelp Plants Vs Zombies Garden Warfare 2 on PS 5. Child account can’t get past title screen. EA account errors preventing playing the game.
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aidan
(@aidanehorn) reported
@EAHelp ever since the new update, road to glory has crashed for me 33 times. literally 33 to be exact. fix this ****
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Michał Kazimierz
(@SweatySasquatch) reported
Crickets from @EAHelp or @CFBDirect about the crashing games issue.
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oli
(@olihakamiutb) reported
@lufcMM0 @EAHelp had this same issue for months where it doesn’t let me online then when i go send an email for verification it just doesn’t ******* send it it’s absolutely useless
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Matt Roberts🐦🐦
(@matt_roberts05) reported
@EAHelp fix f1 25 you massive mongos
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H
(@H7_H07) reported
@Cretin660 @EAHelp Same issue here
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Sgt-dixo
(@Cretin660) reported
@EAHelp theres a softlock on f125 after the driver ratings update for coop career mode. Its ridiculous you cannot play it and it will take around a week to fix as per usual. Dont patch stuff into the game without testing.
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Michał Kazimierz
(@SweatySasquatch) reported
@CFBDirect @EAHelp I can't play from a previous Dynasty with it crashing by the end of the 1st Q. What's the fix?
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Emiluz Flores Quino
(@metaalritmo) reported
@ChampgnePapii_ @EAHelp had the same issue until @Gipetech tuned things up.
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SadWSoxFan25
(@WSoxfan25) reported
@EAHelp Finished the maintenance but still didnt fix daily xp being removed and weekly xp not updating. #Trash
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Tula Jitt 💪🇨🇦❤ #TheSims4isBroken
(@smileyfacewink) reported
@EAHelp Who needs a fkn woohoo guide in the Sims!? Seriously EA, just fix your broken a$$ game!
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Demigod_AU
(@demigod1988) reported
@EAHelp Typical. @EAHelp its never your fault or an issue with the game, like ever!. Its always the players fault.
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norman ragin
(@normanragin1) reported
@EAHelp But why not just build something that we don’t need to do all like Nintendo error blowing on the cartridge
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Jackson12
(@connects413) reported
@VoristicYT @EAHelp Messge @fast_fixpro on X or IG he's Legit, he can counter problems relating to locked, banned, hacked or suspended account
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Franklin Dylan🇱🇷
(@Zippex_bee) reported
@VoristicYT @EAHelp Same here. Got banned after 5+ years of playing R6 without a single violation. Support ghosted me. Just wanted to run some casuals with the crew. I reached out to @fast_fixpro on x and he actually got my account unbanned in less than 30 mins. Try him if you want a real fix
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Hal Jordan
(@HalJordan41) reported
@EAHelp is Plants vs Zombies 2 affected by the service maintenance? Certain aspects of the game aren't available like the Party mode that hasn't reset today.