EA Games status: server issues and outage reports

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Jul 25, 8:20 AM EDT	0	0
Jul 25, 8:40 AM EDT	0	0
Jul 25, 9:00 AM EDT	0	0
Jul 25, 9:20 AM EDT	0	0
Jul 25, 9:40 AM EDT	0	0
Jul 25, 10:00 AM EDT	0	0
Jul 25, 10:20 AM EDT	0	0
Jul 25, 10:40 AM EDT	0	0
Jul 25, 11:00 AM EDT	0	0
Jul 25, 11:20 AM EDT	0	0
Jul 25, 11:40 AM EDT	0	0
Jul 25, 12:00 PM EDT	0	0
Jul 25, 12:20 PM EDT	0	0
Jul 25, 12:40 PM EDT	0	0
Jul 25, 1:00 PM EDT	0	0
Jul 25, 1:20 PM EDT	0	0
Jul 25, 1:40 PM EDT	0	0
Jul 25, 2:00 PM EDT	0	0
Jul 25, 2:20 PM EDT	0	0
Jul 25, 2:40 PM EDT	0	0
Jul 25, 3:00 PM EDT	0	0
Jul 25, 3:20 PM EDT	0	0
Jul 25, 3:40 PM EDT	0	0
Jul 25, 4:00 PM EDT	0	0
Jul 25, 4:20 PM EDT	0	0
Jul 25, 4:40 PM EDT	0	0
Jul 25, 5:00 PM EDT	0	0
Jul 25, 5:20 PM EDT	0	0
Jul 25, 5:40 PM EDT	0	0
Jul 25, 6:00 PM EDT	0	0
Jul 25, 6:20 PM EDT	0	0
Jul 25, 6:40 PM EDT	0	0
Jul 25, 7:00 PM EDT	0	0
Jul 25, 7:20 PM EDT	0	0
Jul 25, 7:40 PM EDT	0	0
Jul 25, 8:00 PM EDT	0	0
Jul 25, 8:20 PM EDT	0	0
Jul 25, 8:40 PM EDT	0	0
Jul 25, 9:00 PM EDT	0	0
Jul 25, 9:20 PM EDT	0	0
Jul 25, 9:40 PM EDT	0	0
Jul 25, 10:00 PM EDT	0	0
Jul 25, 10:20 PM EDT	0	0
Jul 25, 10:40 PM EDT	0	0
Jul 25, 11:00 PM EDT	0	0
Jul 25, 11:20 PM EDT	0	0
Jul 25, 11:40 PM EDT	0	0
Jul 26, 12:00 AM EDT	0	0
Jul 26, 12:20 AM EDT	0	0
Jul 26, 12:40 AM EDT	0	0
Jul 26, 1:00 AM EDT	0	0
Jul 26, 1:20 AM EDT	0	0
Jul 26, 1:40 AM EDT	0	0
Jul 26, 2:00 AM EDT	0	0
Jul 26, 2:20 AM EDT	0	0
Jul 26, 2:40 AM EDT	0	0
Jul 26, 3:00 AM EDT	0	0
Jul 26, 3:20 AM EDT	0	0
Jul 26, 3:40 AM EDT	0	0
Jul 26, 4:00 AM EDT	0	0
Jul 26, 4:20 AM EDT	0	0
Jul 26, 4:40 AM EDT	0	0
Jul 26, 5:00 AM EDT	0	0
Jul 26, 5:20 AM EDT	0	0
Jul 26, 5:40 AM EDT	0	0
Jul 26, 6:00 AM EDT	0	0
Jul 26, 6:20 AM EDT	0	0
Jul 26, 6:40 AM EDT	0	0
Jul 26, 7:00 AM EDT	0	0
Jul 26, 7:20 AM EDT	0	0
Jul 26, 7:40 AM EDT	0	0
Jul 26, 8:00 AM EDT	0	0
Jul 26, 8:20 AM EDT	0	0

At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

Online Play (34%)
Sign in (31%)
Matchmaking (15%)
Glitches (15%)
Hacking / Cheating (3%)
Game Crash (2%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
New Delhi	Online Play	5 hours ago
Tassin-la-Demi-Lune	Online Play	1 day ago
Lamego	Sign in	1 day ago
Angers	Glitches	2 days ago
Arrondissement de Poitiers	Online Play	2 days ago
La Ferté-Bernard	Matchmaking	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

phil beep/bop/boop⬛🟧 (@CrowdAssassin) reported 7 minutes ago
@EA @EAHelp you need to fix dead space 2, it will not start on my pc, I get the audio but all my monitor says is "resolution not supported". I had the for a while with 2008 dead space but it seems to have fixed itself, it did start in a weird revolution but could fix in settings
B. Reed (@OnlyBreed) reported 10 minutes ago
@EAHelp says it may take time for the pack to arrive but it’s obviously an error in the picture. I just want the points back to purchase another pack. My case number is 244117377
IRGC NEWS ™ (@IRANGUARDCORPSE) reported 14 minutes ago
@ImChambel @JamesNFFC1984 @EAHelp I logged in but problem is finding a game ffs
busta bust (@bust_busta) reported 19 minutes ago
@EAHelp @EAHelp @EASPORTSFC I am requesting an immediate escalation for Case #[243220939]. I have a server-side data corruption issue: an unclaimed Evolution reward is stuck and unredeemable, causing my account’s Store access to crash entirely.
ReDragon93 (@ReDragon24) reported 30 minutes ago
It’s crazy that the community keeps finding solutions to issues that official support can’t solve... @EASFCDirect @EASPORTSFC @EAHelp Still grateful to everyone who tried helping. At least if someone else gets stuck with this weird Clubs issue, now there’s a possible fix.
R Zen (@RZen91006429) reported 30 minutes ago
@EAHelp You need to Rename MUT into Crash. Because Crash is all it does! Take some of those Billions of Dollars a buy a few servers! Your CEO should be Fired!
B-L-M, Free Palestine, Anthony is a bully (@advancedstats23) reported 30 minutes ago
Do you guys plan to fix ea servers within the next year @EAHelp
Gary Christie (@0d04e6bd3b94496) reported 30 minutes ago
@EAHelp @EAMaddenNFL My Madden 26 Superstar import is broken. Getting "can't find player on EA server" for months. Can't start a new career or delete the old one. I've tried all local fixes. Please help reset my Superstar cloud data so I can play! #Madden26
Khalid Ali (@goat25266) reported 32 minutes ago
Dear EA, If you want more people to play your game, you need to fix your servers. The main issue is that the servers are not being upgraded @EASFCDirect @EASPORTSFC @EAHelp
Ultra (@UltraC5ttv) reported 35 minutes ago
@EAHelp Can u please fix maddens crashing issue. its unplayable on pc since season 8 launched
andrew (@350zracecar) reported 36 minutes ago
@EAMaddenNFL @EAHelp @EASPORTS_MUT damn so only PlayStation can get the 89bnd pack glitch there are people with 300 packs
matt olpin (@MattOlpin) reported 36 minutes ago
@EAHelp, I need help logging into clubs in EA FC 26. I haven't been able to log in to Pro Clubs for days now. I can switch accounts or use the older Xbox One console version, and it works fine. I can't play with anyone on my main account on the Xbox Series S version. It allows me to play all other game modes. Can someone please help me resolve this issue?
Callam Bennett (@_callambennett) reported 42 minutes ago
@elif__cemil @EAHelp It’s more the fact EA are refusing to do bits on their end despite a formal email request from Microsoft. I don’t know how to resolve this issue without EA doing their part
arthur pierce (@artmanp46) reported 43 minutes ago
@EAHelp Fix the damn game. Its unplayable
Charlie Field (@fi6623) reported 43 minutes ago
@EAHelp I was just playing my second to last champs game. the score was 5-2 i was winning. The final whistle went and as the game was shutting down i got a unable to process your request error and got a loss for it !!!
Umut Savaş (@iumut18) reported 43 minutes ago
@jasonchai045 @EAHelp thank u for comment. I created ticket for this problem. I wish they will fix it.
Miazga (@helmanzzMiazga) reported 46 minutes ago
@EASFCDirect Yeah, issues with connecting. Issues with connecting with real humans at @EAHelp. Accounts are kept being banned for coin distribution even tho no one sells/buys coins. The issue has been going for so long now it's amazing how incopetent your ToS team is. I've been banned for over 3months now on few seperate accounts, and unbanned multiple times only to be banned again the next day EVEN WITHOUT ANY ACTIVITY ON THE ACCOUNTS.
Krzysztof Sitarz (@Krzysztof13073) reported 46 minutes ago
@EAHelp hello ea, what the hell is happening to servers on FC26 my ping jumps to over 1100 and stays like this for long time , last week not even one stable game, i live in uk and can easly say i am not the only one having this issues
Tomas (@Tomas42097) reported 48 minutes ago
@EAHelp Hi, I'm having a serious issue. My PSN account is linked to an unknown EA email address that isn't mine. I have no access to that email and can't play any of my EA games. Standard support isn't responding. Can you please help me unlink it? Thanks.
VRS_Ninja (@VRS_Ninja) reported 49 minutes ago
@ApexLiveComms @EAHelp Can yall actually fix ur game dude?
AJ (@JaxMeinicke) reported 49 minutes ago
@ratojord @EAHelp Experienced this issue; TysonNerd on X delivered.
y_oeda_k (@mryudhan) reported 50 minutes ago
@Zihan49122 my extra time token's exchange didn't shown any players in it. i have so much players that i want to exchange. is there anybody have the same issue as me? @EASFCMOBILE @EAHelp
INDIAN SPECTATOR (@subs_by_chance) reported 50 minutes ago
@EASFCMOBILE @EAHelp yesterday morning Sunday many users got 200 tokens as freebies they have approximately 2x117,2×116 cards.user like me never get 200 to-kens free it's unfair to play you giving some users 200 token as glitch and others nothing.We need 200 token compensation
Matt Crane (@mjcrane33) reported 51 minutes ago
@EASPORTS_MUT @EAHelp @EA Fix your servers ! People, including myself keep getting kicked today, Do your job! I don’t understand how your heads let you all keep your jobs with how bad this has been this year. FPS & racing games don’t have this much of a problem!
Ziad Zaker (@ziadzaker) reported 51 minutes ago
@EAHelp Need help with Case #242000397 (lost rewards/server error). Two agents (Gaurav and Shanti C) have now disconnected active support chats when I requested manager escalation. Was told managers aren't available despite your website saying escalation is an option.
impudent ***** (@fondduchateau) reported 55 minutes ago
@EAHelp Hi, I bought The Sims 3 + all the DLCs on Steam but cannot play on Mac and Steam provides no CD keys. Your support page is not working for me. Can you help add the Mac 64-bit version to my EA account? i can provide proof of purchase.
L (@Luisx643) reported 56 minutes ago
@EAHelp @EA @EAHelp Can you please look into my open case #243651902 I’ve been waiting a week nearly and being penalised for something I’ve not done. Great customer service.
Brandon®🤒💧 (@B_LxckedN) reported 57 minutes ago
@EAHelp @MaddenNFLDirect Bought the season pass from the store and didn’t give it then bought it again and it took a total of 3000 points . Plz fix
Wolfgang Prüger (@WolfiPr) reported 59 minutes ago
@EASFCDirect @EAHelp @EASPORTSFC If you clowns would play your own game, fc 26 wouldn't be so ***. The AI defenders and keepers in SB on semi pro are so OP, it's stupid. Objectives like scoring from outside are impossible. Also for days I have insane speed up lag in online modes.
Elliot (@Elliotboy45) reported 1 hour ago
@atomichawk01 @EA @EAHelp Sadly 😔 I dealt with the same problem before. Support couldn’t resolve it, and an telegram user (moore_geek) ended up helping me recover my account. Hope this info helps you.