EA Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Online Play (45%)
• Sign in (40%)
• Game Crash (9%)
• Matchmaking (6%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Belfast	Online Play	11 hours ago
Ecatepec de Morelos	Sign in	12 hours ago
Tarbes	Online Play	12 hours ago
Perth	Game Crash	14 hours ago
Bristol	Online Play	23 hours ago
Peyriac-de-Mer	Online Play	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  taliskhanov42 (@taliskhanov) reported 6 minutes ago

  @EAHelp My last resort is asking you for help. I would really appreciate your assistance and hope you can help me with my problem soon.

• 
  NoGuttaHunta (@ShottyBoltz) reported 7 minutes ago

  @EAHelp Servers down for madden 26....again wtf

• 
  Akshay Shrivas (@ImAkshayShrivas) reported 8 minutes ago

  @EAHelp @NFSCSpeak @NFSNL any update on below issue? Still unable to connect to servers in game.

• 
  Ryan Rachui (@ryanrachui) reported 8 minutes ago

  @EAHelp hey I’m getting an error code on battlefield 6 0: 8900 1s:7c:-1356 1655840 . Can y’all help me please.

• 
  Irene (@babe84_irene) reported 11 minutes ago

  I tried your chatbot today and dident not get the help I needed @EAHelp Only thing that bot could say was : Hi! 🙋 Let’s get this fixed. Tell us about the issue you're having and we’ll help you get back in the game.

• 
  𝒟𝑜𝓃𝓃𝒾𝑒 𝒯𝒽𝓊𝓇𝓂𝒶𝓃, 𝒥𝓇. (@donniethurmanjr) reported 17 minutes ago

  @TapXMikey Wins don’t count at all for so many of us. Been broken since the Honors event. I’m still fighting it with @EAHelp

• 
  Hasan Ali (@HasanAl45642585) reported 18 minutes ago

  @EAHelp I'm a victim of an EA App bug. I cancelled my refund for FC 26, but the app processed it anyway. Support (Case: 241226593) couldn't fix it. I want my game back at the $20.99 price I paid. Please help! #EAHelp"

• 
  ⚜504Stretch⚜ (@stretch504) reported 18 minutes ago

  @EASPORTS_MUT @EAHelp Is there a known issue w/ Squads games not loading?

• 
  Dave Tarran (@djtarran) reported 22 minutes ago

  @EAHelp @EASFCDirect @EASPORTSFC Your game is unplayable!! Its been like this for weeks now, I can take a day or 2 but its been weeks! I'd hoped the update was to fix it! Buying and selling, sbcs, searching players, buying/opening packs all freeze the menu for a minute!

• 
  impudent ***** (@fondduchateau) reported 23 minutes ago

  @EAHelp Hi, I bought The Sims 3 + all the DLCs on Steam but cannot play on Mac and Steam provides no CD keys. Your support page is not working for me. Can you help add the Mac 64-bit version to my EA account? i can provide proof of purchase.

• 
  IRGC NEWS ™ (@IRANGUARDCORPSE) reported 24 minutes ago

  @ImChambel @JamesNFFC1984 @EAHelp I logged in but problem is finding a game ffs

• 
  The Fridge (@unjustfridge) reported 27 minutes ago

  @EAHelp @PlayApex I’m having issues with my game crashing everyday at least once. Doesn’t happen in other games for me. Can you dm me and try to help?

• 
  Mr77 (@WengersLostSon) reported 29 minutes ago

  Every other day there’s always some sort of bs maintenance going on fix your ******* servers mannnn @EAHelp @EASPORTSFC

• 
  TheMassterChief (@tHeMaSsTeRcHiEf) reported 30 minutes ago

  Hey @Respawn @PlayApex @EAHelp I want an explanation as to why my main account got banned and why when im on my ult account and your guy's shop is broken not allowing me to buy the apex coins. But again back to my main account being banned. You guys banned me live on stream

• 
  alex (@alex61867533024) reported 34 minutes ago

  @EASFCDirect @EASPORTSFC @EAHelp can you guys please fix the live events. for the last month and a half i've been getting kicked out the second i load in, and its wasting all my attempts leading me to getting ZERO rewards.

• 
  Cheater Kennedy (@Timefor48) reported 36 minutes ago

  @EAHelp “Someone stole my account.” Chatbot: login page

• 
  blue&orange11 (@solaraguy11) reported 37 minutes ago

  @EAHelp why is there such horrible lag in your severs making battlefield almost unplayable. And before you ask I’ve tested all of my systems which are fine

• 
  50grandtune (@iplay_4_keep) reported 39 minutes ago

  @EAHelp server down psn allmight50grand

• 
  Antonio Diaz (@AntDiaz4) reported 43 minutes ago

  @EAHelp Still not working, all day

• 
  Chad (@Chad_Ar15s) reported 44 minutes ago

  @EAHelp is there a reason I have to dashboard my game every time I search my club, the market, claim an objective or complete and SBC? I have had my internet provider out twice no issue, master rest my console and re downloaded the game and still the same connection issue?

• 
  That ***** (@IonGotIt7777) reported 48 minutes ago

  Oh nothing just waiting on @TheSimsDirect @TheSims @EAHelp to get their **** together and fix the app.

• 
  fka & aka BrickWerk (@Brick3BC) reported 50 minutes ago

  Need @EAMaddenNFL @EASPORTS to fix this issue why is this a thing in edit rosters? @EAHelp can we do something please cause we all know you won't touch team rosters till Madden 27 next year #madden26

• 
  Jonny Doe (@JonnyD16654) reported 51 minutes ago

  @EAHelp @EAMaddenNFL @MaddenNFLDirect can yall please work on the glitched Trophies for Ps5. The community has made multiple reports and has gotten no response. They’ve been broken since launch. Please help. 🙏🏻

• 
  ‘Birol (@birolazar22) reported 52 minutes ago

  @ShaherHaya000 @EAHelp @FC26 I am having the same issue. Have you found a solution?

• 
  r2hunnid (@rc4hunnid) reported 53 minutes ago

  @EAHelp I just bought Fc26 on my Laptop and I have a rtx 2050 Intel core I5 but when I play the game on the second half the game stats lagging and going slow mo what should I do?

• 
  Everything 2A 🇺🇸 (@everything2A) reported 56 minutes ago

  @EAHelp where is the Virginia server? The Oregon server is insufferable lag.

• 
  abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported 58 minutes ago

  @EASFCDirect @EAHelp I have a problem with Ultimate Team. I can't connect for 2 days now. I tried everything (restart, internet, reinstall), but still not working. Please help me fix this issue.

• 
  matt olpin (@MattOlpin) reported 58 minutes ago

  @EAHelp Hi, I’m reaching out regarding an ongoing issue on EA Sports FC 26 that has not been resolved through troubleshooting. I was previously given Case ID #241739143 and advised to follow up. I am consistently experiencing the following errors every time I attempt to play Clubs: •“The season pass is currently unavailable and you will not be able to earn progression towards your season pass.” •“Unable to connect to the EA servers. Please check your internet connection and try again.” Important details: •Platform: Xbox Series S •NAT Type: Open •Ping: 40–47 ms •Ultimate Team works normally •Issue only affects Clubs and Season Pass Troubleshooting already completed: •Restarted console and network •Cleared MAC address •Reinstalled the game •Tested multiple networks (including hotspot) •Disabled VPN (Verizon Secure Wi-Fi) This issue is consistent on every attempt (not intermittent) and appears to be server-side or account-related rather than a connection issue. Can you please escalate this case or confirm if this is a known issue affecting Clubs/Season Pass? I can provide screenshots or additional details if needed. Thank you for your assistance.

• 
  АКИРА 𖤓 (@aretyy__) reported 60 minutes ago

  @EAHelp Hello, im having a error on battlefield 2042 that you can't start a match and it's giving a " matchmaking failed " and it starts happening on the past week and I've seen a great amount of people talking about it on the " EA forum ".

• 
  Devi Singh (@GodblessRAS) reported 1 hour ago

  @EASPORTSFC @EASPORTS @EAHelp 2.This has happened multiple times in a row, and as a result, I have unfairly lost my attempts/rewards without even getting into gameplay. This appears to be a server-side issue affecting live events, not my connection. I expect a fair resolution