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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Sign in (45%)
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Online Play (38%)
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Matchmaking (11%)
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Game Crash (3%)
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Glitches (2%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Johannesburg |
Sign in | |
 Great Yarmouth |
Online Play | |
| Tamworth |
Online Play | |
 L'Hospitalet de Llobregat |
Sign in | |
 Chauché |
Sign in | |
 Windsor |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Shōnen Shirogane🐝🇯🇵
(@yukihira_326) reported
@EAHelp I was wondering if you could help me with an problem im having with an certain game
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Sammy Barker
(@_get2sammyb) reported
@EAHelp Hi! I’m having a problem with Madden NFL 22 on PS5. Every time I try to play Week 1 of my Franchise, the game gets stuck on the loading loop once I finish the game. Any ideas?
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westgoat
(@adam43953861) reported
@EAHelp my stats aren’t tracking for apex is this a known problem and is it going to be fixed?
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Shameless 🤷♂️
(@SSBrandon) reported
@EAPlay By the time the make right arrives, Super Dynasty Edition members will have access. I spent 3 hours trying to get help for this and a bigger unrelated problem that’s still there. @EAHelp is gonna do as they do I suppose.
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audiospace720
(@audiospace720) reported
@EAHelp @SethBro66631534 is the problem fixed?
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justjsp
(@justjsp1) reported
@EAHelp That is unfortunate. You can understand how I feel as a paying customer that your support team will no longer assist by call or chat in resolving this issue. Can you make sure my account is able have recovery attempted by your support team?? They are not calling back or chatting
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alexbtontito
(@AlexbDumb) reported
@EAHelp Im tired of lagging or my game just freezing for like a second and its costed me games before in ranked and public matches. It makes the game non enjoyable when I die and the other player gets rewarded for something that happens in my game.
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justjsp
(@justjsp1) reported
@EAHelp Can you at least tell me why the sign in requirement?? Maybe someone hacked my account and I’m locked out lol I don’t even know. Can you give me some update on my account status ?
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RobboLB
(@RobboLB) reported
LMFAOOOO @EAHelp YOUR CUSTOMER SERVICE ******* STINKS
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justjsp
(@justjsp1) reported
@EAHelp Bruce, I’m tellin you - they’re not letting me chat, and they’re not calling me back. I’ve tried. I’ve tried everything. I’m not a hacker and nothing has changed on where I play or anything. Why require the password change suddenly? 10+ years no problem til now. Help me please
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Nathan Benchea
(@benchea_nathan) reported
@EAHelp Plzzzz fix this soon and try and reset it cuz this is annoying bro
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JM97
(@JM97YT) reported
LMFAOOOO @EAHelp YOUR CUSTOMER SERVICE ******* STINKS
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Theron Jr
(@TJR904) reported
I’ve spent more time trying to get past server errors than actually playing Madden 22 @EAHelp @EAMaddenNFL 🖕🏽
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Ryan Torrez
(@datKidRyan) reported
@MaddenNFLDirect @EAHelp Only fix is give more hours
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justjsp
(@justjsp1) reported
@EAHelp I am definitely trying new information during my account recovery. I only have so many addresses and phone numbers the account might be under. Eventually I’ll get it, but I need an agent to talk/chat to help me. I’ve never had this issue before this sudden pw change requirement.
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GRIZZLY
(@Ascura12) reported
@Muthead Maybe if @EAHelp would fix my trial then I can give you an honest answer
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Trey Robinson
(@RobinsonTheIII) reported
@EAMaddenNFL @EAHelp I can’t access my trial and I’m “too early to the game”? Gotta fix this
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Obito
(@Tapfish13279282) reported
@EAHelp pls apex bro pls i wann hit level 445 and even 450 i would been 447 by now if not for this glitch pls fix
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J.G.M.
(@johnmoniak) reported
from
Vaughan, Ontario
@EAHelp @Respawn apex progress issue. My progress reverts to previous session after I log out. Battle pass , stats, and weekly challenges all reverting after logging out. Noticed it today. I took a few screenshots i can dm to you if you want. Please fix and give me my progress
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Super Saiyan Cabby28 #RIPKobe
(@SSJCabby) reported
@EAHelp Only fix people want is there time back from this broken trial some people didnt even play a 2 hours
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Jake Luks
(@LuksJake) reported
@EAHelp Y’all better give us the rp that we lost because of this dumb glitch
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eli🖤
(@ELISZN___) reported
@EAHelp fix madden trial plz
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Jack Donnelly
(@jmd09h) reported
@WDillingham @EAHelp Lmfao, bro I been tagging them all day on Twitter. They only mention the trial issue on their boards it seems.
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Mick dolan
(@mickdolan23) reported
@EAHelp I cant connect to fifa21 is there a issue?
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Duffle Bag Troy
(@TroDuffle) reported
@MaddenNFLDirect @EAHelp So how do I get my time back? That’s the issue. Some people pay for ea play exclusively for the trial and then they get screwed over by something 100% out of their control?
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jorge
(@jolgiito) reported
@EAHelp fix it🥲
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Santiago
(@Santiag23691783) reported
@EAHelp Since yesterday l cannot upload the battle pass due to an error that resets everything how am l going to recover the money l invested in it if it does not let me level up
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McLaurin
(@Mclaurin31_) reported
@WDillingham @EAHelp lol I guess I won’t waste my time writing. I had the same issue.
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TrentKing
(@TrentKingLFC) reported
LMFAOOOO @EAHelp YOUR CUSTOMER SERVICE ******* STINKS
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🐺Michael Lamesa🐺
(@Lycanwerewolf4) reported
@EAHelp @Respawn How about bu fixing most of the glitches especially the battlepass because i bought all to 100 and never got my rewards Apex Fix it pls