eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Berlin, Land Berlin | 2 |
| Barcelona, Catalunya | 2 |
| Bonn, NRW | 1 |
| Ejea de los Caballeros, Aragon | 1 |
| Steinfurt, NRW | 1 |
| Zürich, ZH | 1 |
| Marktheidenfeld, Bavaria | 1 |
| Herentals, Flanders | 1 |
| Zug, ZG | 1 |
| Balaguer, Catalunya | 1 |
| Watford, England | 1 |
| Caerphilly, Wales | 1 |
| Arth, SZ | 1 |
| Valencia, Comunitat Valenciana | 1 |
| Santa Cruz de Tenerife, Canary Islands | 1 |
| La Laguna, Canary Islands | 1 |
| Burton upon Trent, England | 1 |
| Birmingham, England | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| San Sebastián de los Reyes, Comunidad de Madrid | 1 |
| Zipaquirá, Departamento de Cundinamarca | 1 |
| Vernon, Normandie | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
-
Herr Chinz
(@ortchy__) reported
@BurnleyOfficial @OfficialFPL @eToro Worst use of wildcard for me then.
-
Athoub Al Sabah
(@AthoubSabah) reported
@eToroService I have a case that is not solved with you for over three weeks now .. Customer Service case ref:_00D24d2qa._500083zUat1:ref I am waiting for your reply about it
-
Staryu
(@StaryuRS) reported
@eToro daily spam emails really?!!?! you've already lost a customer potential customer before I've completely signing up.. Jesus christ, whoever thought that's a good idea is a moron ABSOLUTE MORON WHO ******** IS GOING TO READ THEM? do u use google analytics to check???
-
Bruno Rocha
(@BrunoRo82543946) reported
@eToroService @eToro Today will be the same as yesterday? The server will be down?
-
Bitcoin and etherium deliver
(@Evode36907595) reported
@eToro hello !? I want some help of how I can buy bitcoins from Central Africa republic. Any one here can help me thks.
-
Rafael Perrella
(@rafaelclp) reported
@Rafael53572034 @eToroService @eToro In case of a market crash, some have to lose it all so others don't lose [nearly as much]. We'll be the ones losing it all.
-
AZ
(@CesarAzmitia) reported
@eToroService Thank you very much for letting us know. Unfortunately if, being a critical moment, I am still dealing with the problems it caused in my investment strategy, I am dealing with them still sadly they cannot be solved with an apology. Hopefully and can be avoided more.
-
Carlos Carli
(@CarlosCarli) reported
@eToroService @eToro I can’t submit my documents because I can’t authenticate my phone number. That’s where I need help. It’s been 15 days since I first contacted the team about this. Still nothing. Please escalate
-
Maximón
(@Hagbard23) reported
@ozzyjam @eToroService Im also waiting since about 3 week now to withdraw my money from my verified account. So far no real help from the support of this company. It´s crazy and it starts to smell fishy
-
Paolo
(@iampaoloXD) reported
@eToroService @eToro can't set buy order. what the hell is going on in to your service, it keeps getting worse everyday.
-
Ludovic Geusa
(@GeusaLudovic) reported
@yetundeomooba @eToro Okay, some follow up. I sent a message on twitter and on the app directly, there is one for etoro customer service. They asked my tickets number there. Someone got it touch with me same day. Try it :)
-
Paolo
(@iampaoloXD) reported
@eToroService @eToro fix your services first!
-
Michael Greenberg
(@imunybvtcr1) reported
@eToro **** you and your annoying ads on YouTube. You are polluters, nothing more. If you were providing any decent service you wouldn’t need advertisements
-
Carlos Carli
(@CarlosCarli) reported
@eToro Hi. I've been waiting for 10 days for a reply on my authentication process. Besides not being able to invest anymore, I also got a notification that if I don't finish my authentication my account will be closed. I would love to do this; however, I need support. Help
-
Felipe Toral
(@bollotoral) reported
@eToro @eToroService Hello, could you provide any help with this?