eToro

eToro Outage Map

The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

eToro users affected:

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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Zaragoza, Aragon 4
Venelles, Provence-Alpes-Côte d'Azur 1
Köln, NRW 1
Hettenshausen, Bavaria 1
Munich, Bavaria 1
West Liberty, KY 1
San Rafael, Castilla y León 1
Barrow in Furness, England 1
Rennes, Bretagne 1
Bonn, NRW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

eToro Issues Reports

Latest outage, problems and issue reports in social media:

  • Huntages Ian Hunt (@Huntages) reported

    @eToro @eToroService eToro, your service outages are becoming repetitive and tiresome and almost predictable. I second other’s sentiments that some form of compensation would go a small way to rebuilding your rapidly diminishing reputation.

  • imankh64 Rick van dik (@imankh64) reported

    @eToroService @eToro A tool with Billion dollars of investment does;t have proper IT service, tools and services...Scam

  • Evissimus Eva Martin (@Evissimus) reported

    @eToroService @eToro @yoniassia In the bloodiest day of the year, eToro has been down since 10 am EST. That’s nearly 7 hours and counting. As CEO, please step up and let us know why you plan to do about this. It’s the least we’re owed.

  • vtang79 viet tang (@vtang79) reported

    @eToro @eToroService anyone thinking of using this platform DONT. I have lost so much money with their service constantly halting or not being accessible. DO NOT USE @eToro

  • _benknight Ben Knight (@_benknight) reported

    @eToroService Sometimes apologies don’t cut it when you’re costing individuals a lot of money . Which we know you won’t compensate us for . If this continues to happen you will lose your whole customer base .

  • dfoster1980 RLCS Fronovi (@dfoster1980) reported

    @DavidOrt91 @eToroService @eToro .... or a decent customer service department?

  • andreas01465355 andreas sebastian andersson diaz (@andreas01465355) reported

    @eToroService @eToro biggest correction of the year and its not working, pathetic pathetic pathetic pathetic pathetic. You are ******* pathetic

  • danielnaranjo01 Naranjo. (@danielnaranjo01) reported

    @eToroService @eToro Imagine telling this kind of **** to your client... **** it, moving to another broker.

  • mummi70061500 mummi (@mummi70061500) reported

    @eToro the worst platform ever💣🤬 @eToroService @eToroUS

  • locatesecurity Brad M (@locatesecurity) reported

    @eToroService this is a joke. On a day like today your system has been down 6hrs. You have ruined the chances for loads to buy into markets at a big dip. We need explanation and what will be the compensation???

  • shallyspace shally (@shallyspace) reported

    @eToroService when will the technical issues be fixed? It's been quite long time!!!

  • jasvxr Jasvxr (@jasvxr) reported

    @eToroService @eToro This happens too much, everytime there's a big event like today everyone gets shut out, every single time. There's a conspiracy with etoro now you know. I'm a PI with over 1k copiers and $3m AUM how am I supppse to protect their capital? The offline tool is awful.

  • ezearevalo Ezequiel Arevalo (@ezearevalo) reported

    @eToroService @eToro I just only expect that you don't **** up your DBs or queue msg servers. I checked the Azure status page and everything is green in healthy state. Many users reporting empty portfolio and I am not able to login. Why do you need for Microsoft support ????

  • Opethftw Peter Hoogeveen (@Opethftw) reported

    @eToroService I think it would help if you actually told us what the specific issue is, that caused these problems. Why do you need Microsofts help? What happened? Has this happened before? Why was this not prevented? Etc. People would maybe rage less if this is known.

  • Momo_2020cg Momo (@Momo_2020cg) reported

    @eToroService Unreliable opening/closing of positions, log-in/graph errors, and most worryingly, a consistent lack of comms from Snr Mgmt explaining SIGNIFICANT failures like today. When are we going to get a detailed, frank, and honest explanation as to the failures today?

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