eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Township of Evan, KS | 1 |
| Cannes, Provence-Alpes-Côte d'Azur | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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HodlFM (@Hodl_fm) reported@Frajerhejt @extendedapp @eToro Sentiment around extended has been quite bad, team seems to be too slow
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بذرة خير🌾 (@Bethrat_kair) reported@eToro hello there am trying to reach you but i can’t log in or change my password..would you help me please??
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**** (@St30221Richland) reported@eToro @eToro thank you for the rapid response publicly… Case number: 11581092 I’m getting the code to my phone number but no email to reset the password so I can put the app on my new @Apple Air product… I unfortunately used the Apple login button and for some strange reason it did not work this time even with Face ID enabled… So Face ID on, Apple button used as login, I logged out and tried logging back in to put a new password to the app to make it easier to put on my laptop but no dice, ran through the online app to reset it via forgot password and got the code but no email with reset link…I’m not sure what went wrong but if you need more info I sent 2 pics in the case..I can send you the codes pic if it’s needed… Again thank you…
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kryptorose (@kryptorose_eth) reported@eToroTeam @eToro My point being that, please consider improving your process of communication with users and clients because there’s too much room for doubt. And, i think that, from support pov, if i needed any guidance regarding my port i’d reach you out, not your agents reaching out to me.
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Daiviet Huynh (@daivieth) reported@eToroBuilders @eToro How can I contact the API developer team for support? thanks
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Simon Moore (@smmoore4) reported@Everton @eToro No passion, no fight, no desire to go and win the game! Embarrassing across every level! Oh and Admin….. **** off
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MossyHere (@MossyBroski) reported@eToro STAY AWAY from Etoro. Because of none-functional charts and shown price of a stock I couldn’t close my positions in time and lost over 2,5K and got no refund from Etoro. customer support sent me an Email after 2 weeks saying “none-functional charts don’t effect order execution”
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sagetega.eth (@Sage_Tega) reported@0xNairolf good UX/UI Simple onboarding Stonks ownership/trading Finding the best moat to solve the cold start problem, because your competition is not even Robinhood; it's @eToro with 35 million users. Maybe I'm onto something.
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Badreldin (@Badreldin661230) reported@eToroTeam Assets taken of my account & customer service advised they need 8 weeks as timeframe to work on my complaint. What patience I would show for money stolen from my account and no one in eToro has clue where’s it ? Is this professional!!!????
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Steve (@stevehunt7070) reported@eToro But you can’t trade on a 1 minute ticker , so don’t expect to. Good for the long term though and it’s 1000% better than Coinbase . Or kraken, which have huge fees to buy in. About 5% on those 2 before you start. EToro has best fees but a ****** customer service in the Australia branch, which is the norm here in Australian banking.
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Ozlem Ucar (@OzlemDubai) reported@eToroTeam What is wrong with etoro? they are not sending my money and i can't open a ticket even. What kind of service is this? I did not receive my last 2 withdrawals and nobody is there to assist
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kryptorose (@kryptorose_eth) reported@eToroTeam @eToro Thank you for joining the conversation. To give you more context, in the screenshot i provided they are impersonating the platform official channels. Now the issue that comes from whatsapp’s UI is that visibly there is nothing to hint that this is fake acc. 1/
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James Paterson (@Etoro_Airwalk86) reportedMajor gripe with @etoro & the P.I scheme I'm afraid that I'm sure I'm not alone in experiencing @yoniassia. I've been on the platform since 2020 and have now bee through at least 4 account managers! Each as unresponsive and slow ad the next one. I literally have never got an issued resolved by any of them. My most recent question was how do I get my Champion status back of which said criteria I meet am due at least 1 back payment of. Typically I was told I would get a response and didn't and now it seems my account manager has gone the way of the rest of them and has been sacked!
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Daniel Alvarez (@tsuginodan) reportedHi @eToro am I the only one having issues with login/write code screens? 1st try: code was wrong. 2nd try: pressing on phone call option fails. Been like this since this morning. Any health page so i can monitor when the issue is solved?
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eToro Builders (@eToroBuilders) reported@hiro921164 @yoniassia @eToro This. Guardrails are where most agent projects die. MarginOps handles pre-trade checks, position limits, and risk rules server-side so your agent doesn't blow up an account. What's the hairiest edge case you've hit building agents?
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