eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:| Location | Reports |
|---|---|
| Genoa, Liguria | 2 |
| Ho Chi Minh City, Ho Chi Minh City | 2 |
| Bremen, Bremen | 1 |
| Town of Plaistow, NH | 1 |
| Hof, Bavaria | 1 |
| Da Nang, Thành Phố Đà Nẵng | 1 |
| Niesky, Saxony | 1 |
| Neuss, NRW | 1 |
| Ougrée, Wallonia | 1 |
| Bochum, NRW | 1 |
| Pau, Nouvelle-Aquitaine | 1 |
| Ashburn, VA | 1 |
| Vienna, Wien | 1 |
| Sevilla, Andalucía | 1 |
| Erfurt, Thuringia | 1 |
| Panzano in Chianti, Toscana | 1 |
| Bonn, NRW | 1 |
| Athens, Attica | 1 |
| Szigetújfalu, Pest megye | 1 |
| Bình Tân, Tỉnh Tiền Giang | 1 |
| Hamburg, HH | 1 |
| Leipzig, Saxony | 1 |
| Köln, NRW | 1 |
| Melbourne, VIC | 1 |
| Mülheim, NRW | 1 |
| Chilly-Mazarin, Île-de-France | 1 |
| Senftenberg, Brandenburg | 1 |
| Kranj, Kranj | 1 |
| Lausanne, VD | 1 |
| Mérida, YUC | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.eToro Issues Reports
Latest outage, problems and issue reports in social media:-
m
(@alhawimah661771) reported
@exitsave01 @eToroTeam Send a message request to Kelvin_limit on Instagram he can be able to help you with this just the way he did for me earlier today.
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Create,Design,Build. Cabinet Builder & Crab Cakes
(@MrJoeWebster) reported
from Town of Plaistow, New Hampshire
@eToroTeam I have messaged you and phoned you over a dozen times. No response. It’s ok. I get it. You are an automated business which tries to carry little overhead. You don’t like employing humans but rather use robots and AI to handle the customer service. That’s ok. It’s right in line
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Simbo
(@Simbo_ze) reported
@eToroTeam yes im having trouble with you guys taking my money and never giving it back to me after i withdrew it in 2021
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Horus_BRB
(@Horus_BRB) reported
@eToroTeam Excuse me, but this is not really an answer. As your customer with Gold status, I have asked this question countless times over the years. Please do not be surprised why i withdrawed larger amounts from your exchange and then transfer it to your competitors like bitpanda...
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David
(@Davebombadil) reported
@eToro mandatory identification under the threat that you’ll close my account and the video identification in your app crashes it. Suspiciously, the only possibility is via bank identification which requires GIVING YOU MY BANK LOGIN CREDENTIALS??? #eToroScam
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Chen
(@chen1690) reported
@eToroTeam The problem is that I did not sent any spam messages or inappropriate language (you can check your DM). I will take this as an oversight from your staff, an apology would be nice.
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UW HOME Partner
(@UWHNow) reported
@eToro @laidler_ben THEN CHAT ASKS YOU TO LOGIN | I MEAN HOW CAN YOU GET HELP TO LOGIN IF YOU HAVE TO LOGIN TO GET HELP?
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UW HOME Partner
(@UWHNow) reported
@eToro @laidler_ben YOUR LOGIN IS NOT WORKING | YOU SENT ME 10 PINS BUT NOWHERE TO ENTER IT | COME ON YOU CAN DO BETTER THAN THIS
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UW HOME Partner
(@UWHNow) reported
@eToro @laidler_ben YOUR LOGIN IS NOT WORKING | YOU SENT ME 10 PINS BUT NOWHERE TO ENTER IT | COME ON YOUN CAN DO BETTER THAN THIS
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Jecei veri 🛸(💙,🧡) | jeceiveri.arb
(@jeceiveri) reported
@eToro @laidler_ben Why I don't login my account. ? and don't answer email support?
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Gylly
(@GyllyUK) reported
@eToro login page two step verification is not working in both eToro and eToro money app. Users can not access customer services as resigning in page is not offering a live continue link once sms is received. Happening on 3 friends accounts. Please resolve asap.
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Baz
(@BazBaz64643040) reported
@eToroTeam @Quino_1 Hi same problem as well same thing
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Baz
(@BazBaz64643040) reported
@eToroTeam @chen1690 You send a code then try to verify but press on it does not open help thank you can’t sign in to my account HELP
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Baz
(@BazBaz64643040) reported
@eToro Can’t sign in now y is this you send a code but when you press on verify it won’t open HELP THANK YOU 🙏
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Bitcoin OrBust
(@bibedybob) reported
@eToro i cant login and the only way to contact etoro is to login 1st. is this some sort of joke. there is nowhere to type the verification phone code. there is no help. Are you proud to be part of this company?
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