eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zaragoza, Aragon | 4 |
| Venelles, Provence-Alpes-Côte d'Azur | 1 |
| Köln, NRW | 1 |
| Hettenshausen, Bavaria | 1 |
| Munich, Bavaria | 1 |
| West Liberty, KY | 1 |
| San Rafael, Castilla y León | 1 |
| Barrow in Furness, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Lukáš Le
(@lukas_le91) reported
@eToroService It's working again. Guess could have been connected to the login issue. As I was kicked out of my profile, could not log in back and after that, the trades were not working. Now seem all good. Thanks.
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Alex Barlow
(@Alexdbarlow) reported
@eToroService What is the ETA for this fix? I’ve missed out on several opportunities to enter on certain trades
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rufertss
(@rufertss) reported
@eToroService it's not resolved. I still cant login
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Efi
(@Efbr22) reported
@eToro I am waiting to get a response since Jan 07 for a basic question. Wonderful customer service.
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cryptominutia
(@cryptominutia) reported
@UpholdInc -- just so u know, u will be my main source of trades because of your support in the $XRP debacle. i have moved my XRP from @coinbase and @eToro. the eToro move is "in process" as u have to move to a mobile device before moving it to hardware 🤬. Better on Uphold-TY👍
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هدى -stc
(@junaidsyedmuha1) reported
@eToro I am unable to withdraw my money and have tried contacting customer service but haven't heard anything back. Please help!
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Don Draper
(@dondraper101) reported
@eToroService @SojkeFN how do we avoid such problems? Please make such process transparent.. otherwise people would abandon this platform
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Marco Scarpa
(@MS86ITA) reported
@eToroService login is also impossible to do
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Cristobal nazar
(@Cristobalnazar3) reported
@eToroService I DEPOSIT WITH MY BANCK the 08 THIS MONTH AND I STILL DONT SEE MY MONEY IN THE APP, PLEASE HELP ME!
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Kabayan Trader
(@AllanObispo) reported
@eToroService My widthrawal is pending for 50 days now, all needed documents to help YOUR SERVICE already been sent and no one care to sort out the issue Is this the service u want to provide
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David Estrada
(@Estra_D) reported
@eToroService the customer service is HORRENDOUS. I made a USD deposit in USD and they credited 25 usd less. This is robbing users. I tried to reach and they just reply with a copy paste email asking to reply. When you reply you receive another email saying address not in use.
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eToroService
(@eToroService) reported
@Mihaiinvestment @eToro The issue has been resolved
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Zeejay Wong
(@zijian) reported
@eToroService hi, I have problem adding counter and deposit funds into my account with an error message to ask for assistance if the issue persists.
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Qasim
(@Muhammadqasimo) reported
@eToro Very slow service of account verification. It has been two weeks still not yet verified.
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Vishy1829
(@vishy1829) reported
@eToroService @eToro Why my account is blocked all my money and shares are hold. Can you reply why is happened. I am a gold member and this is the service. Please help me