eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
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Withdrawals
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zaragoza, Aragon | 4 |
| Hamburg, HH | 2 |
| Adelaide, SA | 1 |
| Reading, England | 1 |
| Kuala Lumpur, KUL | 1 |
| Maintal, Hessen | 1 |
| Nice, Provence-Alpes-Côte d'Azur | 1 |
| Paris, Île-de-France | 1 |
| Duisburg, NRW | 1 |
| Newport, England | 1 |
| Leeds, England | 1 |
| Bastia, Corse | 1 |
| Haywards Heath, England | 1 |
| Melbourne, VIC | 1 |
| Schwäbisch Gmünd, Baden-Württemberg Region | 1 |
| London, England | 1 |
| Cardiff, Wales | 1 |
| Halle (Saale), Saxony-Anhalt | 1 |
| Mansfield, England | 1 |
| Toulouse, Occitanie | 1 |
| Chelmsford, England | 1 |
| Manchester, England | 1 |
| Mössingen, Baden-Württemberg Region | 1 |
| Leipzig, Saxony | 1 |
| Friesoythe, Lower Saxony | 1 |
| Venelles, Provence-Alpes-Côte d'Azur | 1 |
| Köln, NRW | 1 |
| Hettenshausen, Bavaria | 1 |
| Munich, Bavaria | 1 |
| West Liberty, KY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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MoneySolutionsHereLtd
(@AVSolutionsHere) reported
@PandaBossAnna @chroniclesofcf happy to help you, but clearly you may not want help. dont get why you would think your referral code will give you $250 without speaking to someone from @eToro
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Anonymous 💭
(@LastAnonymous19) reported
@eToroService @eToro Still cant believe a platform like this can’t let me trade and your customer service cant solve any of our solutions
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Tiago Vidigal 🇺🇸⚖️🇵🇹
(@Lex_Mamilia) reported
@david_statter @BigBobbyRobby @eToro Don't feel so bad. I have 50 bitcoins that was paid to me due to a WoW carry to top spot in an arena, at the time I didn't care for it (it was less than 20 bucks) and now I don't have the wallet info, can't recall any of it lol... I admit I was bummed for a while but that's life.
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jclarkwealth
(@investing1995) reported
Three days now with no response or support from @eToro @eToroService Never experienced worse customer service.
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Bob
(@Bob38681168) reported
@cristi_ariton @eToro I’ve lost thousands and problems again today. A friend of mine warned me that etoro do this and I raised with my account manager at the time. Total joke service. No one is getting back to us
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Asher0118999881999119725 ... 3
(@asherjbaker) reported
@eToro Who writes your ad copy? Why is it grammatically awful? Shouldn't you probably fix that?
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CryptoISO
(@crypto_iso) reported
@scottmelker @eToro Damn. When platinum mugs @tradingview
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Julian in Wales.
(@FalseSimplicity) reported
@eToroService @eToro if you want to sack your IT Director for being incompetent, I’ll happily come and help put your systems on a footing that doesn’t screw over your customers.
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Octavio Martinez-Huerta
(@OctavioMarH) reported
@eToroService My user I’d is Octavio9288 and have not been able to access my account. Your customer service is incredibly poor and you make it almost impossible to contact you
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Bob
(@Bob38681168) reported
@eToroService @eToro Etoro are total rubbish. Platform locks out and you lose thousands whether deliberate or stability issue unknown. Staff can’t cope with volumes of calls and I’m a platinum plus customer.
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Walid Tabesh
(@WalidTabesh) reported
@FeloClayBo @eToro I am facing the same issue with eTorro service, taking forever to respond on the case !!!
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Aleksander Feldman
(@AleksanderFeld1) reported
Hey @eToroService please check dm need help ticket asap :(
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Bob
(@Bob38681168) reported
@eToro Etoro are total rubbish. Platform locks out and you lose thousands whether deliberate or stability issue unknown. Staff can’t cope with volumes of calls and I’m a platinum plus customer.
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Octavio Martinez-Huerta
(@OctavioMarH) reported
@eToroService I have not been able to sign on to my account. Need help please
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etem
(@etem01510085) reported
@eToro etoro , i have problem on my account i bought litecoin 123.84 now litecoin is 172.32 but showing on my account something else i have lose lots before etoro issue
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