eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Adelaide, SA | 1 |
| Reading, England | 1 |
| Kuala Lumpur, KUL | 1 |
| Maintal, Hesse | 1 |
| Nice, Provence-Alpes-Côte d'Azur | 1 |
| Paris, Île-de-France | 1 |
| Duisburg, NRW | 1 |
| Newport, England | 1 |
| Leeds, England | 1 |
| Bastia, Corsica | 1 |
| Haywards Heath, England | 1 |
| Melbourne, VIC | 1 |
| Schwäbisch Gmünd, Baden-Württemberg | 1 |
| London, England | 1 |
| Cardiff, Wales | 1 |
| Halle (Saale), Saxony-Anhalt | 1 |
| Mansfield, England | 1 |
| Toulouse, Occitanie | 1 |
| Hamburg, HH | 2 |
| Chelmsford, England | 1 |
| Manchester, England | 1 |
| Mössingen, Baden-Württemberg | 1 |
| Leipzig, Saxony | 1 |
| Friesoythe, Lower Saxony | 1 |
| Venelles, Provence-Alpes-Côte d'Azur | 1 |
| Zaragoza, Aragon | 2 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
-
Rafael Tavarez (@rafaeltavarez88) reported@eToroTeam Hi, I already contacted support but haven’t received a solution. I’m unable to deposit funds despite being verified. Please assist. Username: @tavarezrafael
-
Wendy (@Wendy8544417517) reported@eToroTeam I'm trying to DM you but am having problems with this as well. Every time I press envelope it sends back to last page
-
Bull **** (@BullShi21637566) reported@eToroTeam As soon as this ****** *** app is back up im going to take all money out and urge everyone to do the same. Unaccaptable outage ******* over custormers
-
Britta (@AliveAndAwake20) reported@eToro No thanks. Big pharma is going down and will not recover
-
Kateryna K🇺🇦 (@Katja_ket) reported@eToroTeam The Offline Mode link is also not working for me. I am unable to log in from any of my devices!!!!!!
-
kashish sheth (@shethkashish5) reported@yoniassia Why does eToro poop each time there's time to BUY or SELL something? Observed a cunning pattern. Unfair, illegal and raises questions and what you've done as a CEO. Please send me all the outage reports from the last 5 years? @eToro Can't Meron Shani CFO Pathetic ❌
-
PS5 Gaming (@PS5GamingChile) reported@eToroTeam It’s inconceivable that it’s been down for so long at the worst possible moment in the market. It’s forcing us to move to another app. What do you recommend that’s better than this piece of junk like eToro?
-
Mr. Cold (@Javier_Cold_) reported@eToro Day 16 of @etoro not returning my money, 16 days reviewing a bank statement. No warning and no knowing when they will finish "reviewing" my document. This is the customer service anyone can expect from eToro...and they don't care.
-
🇳🇴viking of spurs🇳🇴 (@VikingSpurs) reported@tob1ade @CPFC @eToro So he is that bad? Cant score against anyone else but tottenham and palace?
-
Peppermint_NL (@PhilNA65787911) reported@eToroTeam hi this is my case number:08916225. i need to solve this issue ASAP. i cannot take any withdrawal even 1 €. thank you very much.
-
Bradley Murray (@BradleyMur30753) reported@eToroTeam i can now log in to etoro however, every time I try and go into my isa, there are more issues, can you help?
-
Kennyblaze (@Undaunted0001) reported@eToro Please don't use this platform, you will surely regret they lock people money can't withdraw worst costumer service ever
-
Wilmer Arteaga (@killerwilmer) reported@eToro @eToro my withdrawals are blocked and support keeps closing my tickets without solving anything. I need urgent help accessing my funds.
-
Allocation Lab HQ (@AllocationLabHQ) reported@eToro I have a few feature ideas that could improve the eToro platform for both investors and Popular Investors. 1. Lock in option for Copy Trading and Smart Portfolios It could be interesting to introduce an optional lock in period where an investor commits capital for a defined time, for example one quarter as a minimum. If someone is confident enough in a strategy to lock their funds, Popular Investors could potentially receive slightly higher incentives for this type of committed capital. Investors who commit their capital could also receive something extra on top. You are smart people, I am sure you could come up with a good mechanism for this. 2. Calendar based take profit Currently we have standard TP and trailing TP, but a calendar based exit could also be useful. For example an investor could set a rule such as “close this position on a selected date” regardless of profit or loss. 3. Lower crypto sell minimum in the wallet The current $100 minimum for selling crypto in the wallet feels quite high for smaller traders/investors. Many traders use other exchanges like Bybit or Binance for active trading while treating eToro more as a long term investment hub. Allowing smaller crypto sell amounts in the wallet could make the platform more flexible and attractive for crypto users by lowering the entry barrier. Since the minimum investment is $10, the minimum sell amount could reasonably be something like $20. 4. Improve chart settings persistence Please i beg you to consider improving how chart settings are saved. At the moment charts reset to default when switching between assets. Many users do not want to constantly reconfigure their chart setup every time they open a new instrument. For example I personally use Heikin Ashi candles and currently I have to change this repeatedly. Even with the save option, indicator styles and chart settings are not always properly preserved. Improving this would significantly improve the overall quality of life on the platform for active traders. Thanks for reading and considering these ideas. 👍
-
EOSE$50B/MSTR$1T🔋🅰️🟠 (@TeslaJLP) reported@eToroTeam I got a generic reply saying due to price gaps or volatility then the ticket was closed. Neither of those are issues with Metaplanet and trading has been unavailable for at least a few days
Check Current Status