eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
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Withdrawals
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zaragoza, Aragon | 4 |
| Venelles, Provence-Alpes-Côte d'Azur | 1 |
| Köln, NRW | 1 |
| Hettenshausen, Bavaria | 1 |
| Munich, Bavaria | 1 |
| West Liberty, KY | 1 |
| San Rafael, Castilla y León | 1 |
| Barrow in Furness, England | 1 |
| Rennes, Bretagne | 1 |
| Bonn, NRW | 1 |
| Ejea de los Caballeros, Aragon | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Juul
(@Juul99131147) reported
I am a platinum+ member and my friends and family are mostly the same or at least platinum members. We really trusted @eToro but after 12hrs worth of down time, most of us have decided that when the platform returns we will be withdrawing every single cent. @eToroService
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Azenith C
(@Azekaye57) reported
@eToroService Still no fix? It's too long. I just woke up Europe time here and check it still not working :(
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maseh maroof
(@MaroofMaseh) reported
@eToroService @eToro When can we expect the issue tk be resolved ??
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Renz Santos
(@zzzner13) reported
@AquiAlanbrito @eToroService What a nonsense arguement. If they cant handle 300m people. then dont accept 300m people. simple, it just mean that they priotize greed instead of stability and functionality.
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Przemek J
(@pompejjo) reported
@eToroService how long we will wait 10hrs and you couldn't fix it? What about position that hit our sl because we can't extend them?
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mike
(@michaelzane) reported
@perevalyshek1 @eToro They either don't have the liquidity for all the ppl that were looking to close trades. Or they have been compromised. Either way when they come back online the amount of people that will leave the platform will cause them to shut down and then everyone looses their money.
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Marconio
(@Marconiocrypto) reported
@eToroService please give a status report of when this issue will be fixed, not asking a lot here.
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BoundedInANutshell
(@BoundedNutshell) reported
@MateoVaronaP @eToroService @eToro I'm also beginning to see patterns. Down when there's a crypto dip/correction and therefore buying opportunities. Hmm.
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rob hallam
(@hallam_rob) reported
@eToroService @eToro EToro what’s going on why is it still down. It’s been hours now.
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Rig
(@Rigwtf) reported
@eToroService ******* sort it out man, expecting some sort of compensation package for the issues you’ve created and opportunities we’ve missed
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Michael Latimer
(@latimermcl) reported
@eToroService I can't actually believe that you could still be down, after so long, and not actually tell your customers what is wrong? This clearly is much more than an outage, so tell us, what is it!!!!!
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Ioan Atila Gyarmaczki
(@atila_ioan) reported
@eToroService 15 hours and still counting. Appalling costumer service. We need at least an official statement with the problem that we are having. How can you keep us in dark?
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shuaib albastaki
(@ShuaibAlbastaki) reported
@eToroService This is truly ridiculous! It’s been over 10 hours and we can’t access our accounts and god know if we still have even funds or you guys were hacked or messed up! Your replies are more infuriating telling people “technical issues” that means nothing.
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Davide Rinaldi
(@dave_karn) reported
@eToroService @eToro Can you? Because being down and unoperational for 15 hours, with no updates, looks like a lot compromised to me.
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The Wolf Of Alt Streets
(@MichaelGowlett1) reported
@puffinstock @eToroService @eToro Agree bud, the service has been down for 14 hours. This disgusting. I'm leaving too
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