eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Adelaide, SA | 1 |
| Reading, England | 1 |
| Kuala Lumpur, KUL | 1 |
| Maintal, Hesse | 1 |
| Nice, Provence-Alpes-Côte d'Azur | 1 |
| Paris, Île-de-France | 1 |
| Duisburg, NRW | 1 |
| Newport, England | 1 |
| Leeds, England | 1 |
| Bastia, Corsica | 1 |
| Haywards Heath, England | 1 |
| Melbourne, VIC | 1 |
| Schwäbisch Gmünd, Baden-Württemberg | 1 |
| London, England | 1 |
| Cardiff, Wales | 1 |
| Halle (Saale), Saxony-Anhalt | 1 |
| Mansfield, England | 1 |
| Toulouse, Occitanie | 1 |
| Hamburg, HH | 2 |
| Chelmsford, England | 1 |
| Manchester, England | 1 |
| Mössingen, Baden-Württemberg | 1 |
| Leipzig, Saxony | 1 |
| Friesoythe, Lower Saxony | 1 |
| Venelles, Provence-Alpes-Côte d'Azur | 1 |
| Zaragoza, Aragon | 4 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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gaurav (@iamgurav) reported@yoniassia Dude, do you have a recommendation for a trading platform? I am sure you are also fed up with this etoro thing. I am @eToro is down like every second day, has high spread, large withdrawal fees, and a nightmare customer service. I think @saxobank works better.
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Mita (@mitata78) reported@eToroService @eToro What a "coincidence"... That issue happened at the worst marked day for past 2 months ;)
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Vicki Wu (@VickiWu12) reported@eToroService Your offline is not working and also customer service!
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Paul.inc (@CogPyx) reported@eToroService At least give us details about the problem. We need TRANSPARENCY!
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Des (@3rdday__) reported@eToroService @eToroUS It’s not even funny anymore,it’s almost 12 hours & you guys are playing with peoples money. How can your app & website be down.. embarrassing!!
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drmandarin (@drmandarin) reported@eToroService @eToro @yoniassia No substantial updates on this for 8h; platform down for the best part of a day. You claim that this is being worked on, but there’s no evidence of that. What is the issue? What is ETA on a fix and restoration of services?
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Aussie_xrp. (@Aussie90107270) reported@eToroService @eToro Etoro is simply the worst platform for crypto. If you're in Australia do not buy anything through @eToro #etoro
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Jonas Thaudahl Jakobson (@JakobsonJonas) reported@eToroService It would be appropriate with more information, since the platform has been shut down for a VERY long time:
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Michael Thomas (@mikeyrhysthomas) reported@eToroService I think we are due an update now after more than 13hrs down? Sincerely apologising isn't going to cut it when you are dealing with people's MONEY.
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luigi (@vaFanGoogle) reported@eToroService Ok Guys, probably you have a lot of problem in your platform, but is your job and you had to think to this kind of problem before. From the other side we have a lot of money there and now you have to speak and tell us when fix the problem
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Harish Verma (@HarishV07797664) reported@khaled68259706 @eToroService I never tried calling them, as I have no faith in their customer service. So why ended up on paying cost of ISD call as well 😤
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Aaron Lau (@Heng_meister) reported@eToroService 1. Awful customer service (intentionally no chat service provided) 2. Increased spread/fee on crypto/stocks trading of which has been recently increased by people (example : BNB) 3. Much delayed response of tickets raised on email 4. No financial compensation due to eToro down
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Tarek Jarrah (@TarekJarrah3) reported@eToro @eToroService when are you going to fix ur ****** platform? Still down!
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The Wolf Of Alt Streets (@MichaelGowlett1) reported@eToroService this is disgusting how can the tool be down for 12 hours, this is not acceptable. You dont even provide any insight to when it will be back up and running
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ILIYAN YORDANOV (@IliyanYYordanov) reported@eToroService @eToro You should give us more information about the issue. Apologies are not enough.
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