eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
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Withdrawals
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Barcelona, Catalunya | 3 |
| Grenoble, Auvergne-Rhône-Alpes | 2 |
| Munich, Bavaria | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Zipaquirá, Departamento de Cundinamarca | 1 |
| Vernon, Normandie | 1 |
| Bad Aibling, Bavaria | 1 |
| Nîmes, Occitanie | 1 |
| Goussainville, Île-de-France | 1 |
| Troyes, ACAL | 1 |
| Amiens, Hauts-de-France | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Grasse, Provence-Alpes-Côte d'Azur | 1 |
| Valdemoro, Comunidad de Madrid | 1 |
| Nanterre, Île-de-France | 1 |
| Bochum, NRW | 1 |
| Rastow, Mecklenburg-Western Pomerania | 1 |
| Salon-de-Provence, Provence-Alpes-Côte d'Azur | 1 |
| Milan, Lombardia | 1 |
| Nürnberg, Bavaria | 1 |
| Paris, Île-de-France | 1 |
| Adelaide, SA | 1 |
| Vigo, Galicia | 1 |
| Vienna, Wien | 1 |
| Pasto, Departamento de Nariño | 1 |
| Greater Noida, UP | 1 |
| Santiago, Región Metropolitana | 1 |
| Sydney, NSW | 1 |
| Düsseldorf, NRW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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ok
(@bhr4ever) reported
@eToroService This is ridiculous, it has been now more than 12 hours since the platform is down. I can’t believe this is happening in the era of digitization. I have lost opportunities cause of this.
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Paopao
(@Letsgopao) reported
Maintenance during discount @eToroService 😑🧐
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erdem
(@aussi_erdem) reported
@eToroService Your platform is gradually going up in my list of worst trading platforms. Several additional problems I have had on top of latest one. 1- Delayed update of prices 2- Delayed execution of market orders 3- Constant random relisting in portfolio list view
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Rosmel Suezo Jaim
(@rosmeLovesJ) reported
@eToroService Hey! Why i can't still log in?I'm so worried now! Cuz can't log in since last night! Please fix your problems immediately and let us log in. I trusted your platform but is this what you give back to us?? This is very disappointing! 😤
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Jayden Carney
(@jaydentcarney) reported
@eToroService I suppose I don't quite understand, you're on Azure, you have DR setup, so when your servers went down they immediately switched region and were back online. There's no reason for this not to happen so we must assume either their IT is incompetent, or the company is malicious.
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philwalker
(@philwal33423522) reported
@eToroService @eToro Soon as your service is back my funds are out - no update for 7 hours - and I would take your adverts off UK TV as well
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Avant-Gardiner
(@AvantGardiner) reported
@gigel_marra @eToroService It's still down NOW.
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Ivo
(@Ivo05925633) reported
@manuelasmat @eToroService @eToro Not working on the most important day! 😱
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Sarosh
(@iamkhoja) reported
@eToroService @eToro System down for almost 12 hours doesn't give much of a confidence now, does it ???
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NobodyUEvenKnow
(@NobodyUevenknow) reported
@eToroService Man wtf, I haven’t been able to get on your platform ALL DAY 😡 I’m taking my money somewhere reliable
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Joseph2013
(@Joseph201354) reported
@eToroService @eToro of all the days you will be crashing😐. We the retailers are the one suffering because of our limited resources. Im am worried in my investments! This frequent crash makes me think that you are rigging the crash. How can we get back our accounts?#hack
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William Chiang
(@imwilliamchiang) reported
@eToroService @eToro I have already filed a formal complaint with the FCA concerning your mishandling our funds as a broker due to your incompetence and negligence. I suggest you cover our losses with an additional 1.5% surplus as a form of compensation.
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Mando
(@Mando47848798) reported
@eToroService Still down and cant repair.i think no more money now will give back to investors .amazing platform and technical team who cant repair the repeated issue
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Rosmel Suezo Jaim
(@rosmeLovesJ) reported
@eToroService This is really disappointing @eToroService @eToro!!I can't believe it would take this long. Your platform cannot be anymore and I'll withdraw once fix. I am very impatient now and wanted to get back on my portfolio!! I might loss everything bcuz of u! 🤬😡😠
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Michel Khamasmia
(@khamasmia) reported
@eToroService @eToro You are planning for an IPO???? Well, fix your platform first before you even think about that, with a service like this, you are building nothing but a community of angry customers, and no company can succeed without its customer loyalty.
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