eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zaragoza, Aragon | 4 |
| Köln, NRW | 1 |
| Hettenshausen, Bavaria | 1 |
| Munich, Bavaria | 1 |
| West Liberty, KY | 1 |
| San Rafael, Castilla y León | 1 |
| Barrow in Furness, England | 1 |
| Rennes, Bretagne | 1 |
| Bonn, NRW | 1 |
| Ejea de los Caballeros, Aragon | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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J L
(@JL17159908) reported
@eToroService @eToroService I've already sent multiple DMs. I've sent through a ticket like you've asked me to. Can you please just sort this issue out?
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Slowinvest
(@MerdekaKewangan) reported
@yoniassia @eToro this time, can login. but can't buy / copy pending. What is the reason for this incident?
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DCAEP DCAEP
(@DCAEP) reported
@Trading212 @eToro BE WARNED. If you trade with either #Trading212 #Etoro then you will be lucky if they are NOT "Down" when you most want to login. Etoro is "Down" regularly and Trading212 not far behind These companies need to FIX THE CAPACITY OR LOSE CLIENTS
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Holly (Woodland) Rafique
(@hoollyywood) reported
@eToroService once again - all manner of problems with @eToro - can't deposit funds and struggling with buying - keeps hanging and logging me out
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DCAEP DCAEP
(@DCAEP) reported
@Trading212 @eToro BE WARNED. If you trade wither either #Trading212 #Etoro then you will be lucky if they are NOT "Down" when you most want to login. Etoro is "Down" regularly and Trading212 not far behind These companies need to FIX THE CAPACITY OR LOSE CLIENTS
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Jonny Blaze
(@Spank117) reported
@eToroService Thanks, ticket raised, how is this usually handled out of interest? There is an actual tangible loss to me here as a result of this outage...
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Daniele
(@SirDaniel75) reported
@eToroService Can you help me please? :) I'm not able to sell a position. it seems that platform is on error. Tks
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Anil Kumar
(@anilsdv) reported
@eToro my user name in etoro is ánilsdv my bank transfer dated 09-jan-2021 still not added to my account despite many requests to customer care, uploaded swift already
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Valentin Letourneur
(@atrakeur) reported
Hey @eToro @eToroFr . It's been 7 days since I've opened a ticket because you locked some of my funds without any reason. Can you please provide support on that matter asap?
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Giorgos Vlisidis
(@gvlisidis) reported
@eToro most of the people have the same problem?They can't close/open positions.
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Antipants
(@AntipantsOG) reported
Got an email from @eToro saying the account I used to deposit funds isn't mine, so I can't use it with them. How stupid is this company? It's a joint account and I have had literally 0 issues like this with other brokerages and apps. Don't use this crappy app.
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Luke Symonds
(@Lukes321) reported
@eToro why is it you platform seems to crash every time the market has a spike and people want to sell or when it crashes and people want to buy? The times people want to make trades you make it impossible!
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REPTARD (refollow)
(@esotericreppism) reported
QD ran down right to 2 cents below where my bid was and my bid just didnt trigger. Am i a joke to you @eToroService ?
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Striped Fruit Esq.
(@StripedFruit) reported
@eToroService multiple people are having issues closing $GOLD positions, and some of mine have now lost money. What is happening?
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DCAEP DCAEP
(@DCAEP) reported
@Trading212 @eToro BE WARNED. If you trade with either #Trading212 OR #Etoro then you will be lucky if they are NOT "Down" when you most want to login. Etoro is "Down" regularly and Trading212 not far behind These companies need to FIX THE CAPACITY OR LOSE CLIENTS