eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
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Withdrawals
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zaragoza, Aragon | 4 |
| Venelles, Provence-Alpes-Côte d'Azur | 1 |
| Köln, NRW | 1 |
| Hettenshausen, Bavaria | 1 |
| Munich, Bavaria | 1 |
| West Liberty, KY | 1 |
| San Rafael, Castilla y León | 1 |
| Barrow in Furness, England | 1 |
| Rennes, Bretagne | 1 |
| Bonn, NRW | 1 |
| Ejea de los Caballeros, Aragon | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Rehan Khan
(@Rehan_Advisor) reported
@eToro Come on eToro! My ticket is under review for over a week now. Need to withdraw funds. Please help 🙏At least some update?
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Amitab
(@Afuudioo) reported
@eToro Why are you Not paying the FULL Dividends to your Tesco Stock holders as announced by the Company !? This is against the law and definitely in contravention of the Financial trading rules laid down by the @TheFCA and @CySEC_official . You are also not replying to emails.
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etoro_warning
(@EtoroWarning) reported
@mmalmeida @eToroService That is the right thing to do. Cut your losses. Try to salvage what you can. But don't get your hopes up. I do hope you are able to recover what they owe you. In the meantime, don't let their poor customer support keep you from trading/investing using better platforms.
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icebergy ❄️
(@icebergy_) reported
@AdamSinger @basedkarbon @eToro fees are pretty high tho thats the main problem rn but its really awesome
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russell wood
(@LlessurdoowWood) reported
@jaynemesis @eToro Sorry for just dropping in your conversation but could you tell me if the etoro uk platform is down (not working)I cant seem to get it to load?
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محمد ابوعشيبه
(@EshibaMohamed) reported
@eToroService Now4 month I can not use my account I sent May be 40 Emil and massage for customer service They send me to send some decumounts and I sensed and until now not replay for me and also not reply Emil And I cant sell my position and draw my money I think this company stole my money
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Misael
(@mda_davila) reported
@eToroService a lot of changes and nothing works, the platform lives blocking in the most important moments either to buy or sell and the fall of a few days ago was the worst
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DIGITAL DAD
(@DIGITALDAD7) reported
@eToro @DSTECHEETAH Answering with an email saying your sorry and passing it up the chain is NOT resolution. You have ******* my cash where I can not withdraw nor buy assets for over a month. Worst customer service in the space!
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Horace
(@ProperMyGander) reported
@eToroService @EshibaMohamed A smiley face?? This guy hasn't had access to his account for a month and you reply 'DM us' with a smiley face? Start treating your customers with a bit of dignity and respect rather than this pathetic, patronising approach. Unbelievable, your customer service is disgraceful.
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Adilur rahman
(@adrahman) reported
@eToroService Still can’t login what can I do
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RRE
(@RRE01026966) reported
@jaynemesis @blum_chris @eToro I visited DRC (Belgian Congo).... They don't even accept their own local currency... US Dollars only and new notes...I had to borrow money from my local contacts... Hope crypto can solve these problems
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amrinder kamboj
(@amrinderkamboj3) reported
@eToroService @vinnyjack1 @eToroService same here eToro team, I sent a complaint a week back and no reply. Trades are not getting copied. Feel like customer service is too poor
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Rehan Khan
(@Rehan_Advisor) reported
@ferrandoandre88 @eToro I agree not happy with the support. Contacted several times but not getting a single reply. Not sure when will they reply back while the status of the withdrawal stuck at processing. Thanks for the video reference definitely will watch it.
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DIGITAL DAD
(@DIGITALDAD7) reported
@eToroService Answering with an email saying your sorry and passing it up the chain is NOT resolution. You have ******* my cash where I can not withdraw nor buy assets for over a month. Worst customer service in the space!
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Paradox / 🍋IronicAcidMan
(@parodiciudad) reported
@eToro @DSTECHEETAH Update the platform first, the @etoro is pyramid scam!!! Still no response from last week's crash
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