eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zaragoza, Aragon | 4 |
| Venelles, Provence-Alpes-Côte d'Azur | 1 |
| Köln, NRW | 1 |
| Hettenshausen, Bavaria | 1 |
| Munich, Bavaria | 1 |
| West Liberty, KY | 1 |
| San Rafael, Castilla y León | 1 |
| Barrow in Furness, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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pouya aziz
(@aziz_pouya) reported
@eToroService @eToro @eToroUS my issue with your stupid platform is that there is no one to contact, account managers are vanished and the support team well they ignore you and say things have resolved without resolving. If i ****** up and i gambled and lost cool my fault but
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Cole Pearson
(@rhythmrockshock) reported
@eToroService I have DMd you. eToro received my money on Jan 13th after I sent it on Jan 8th. You have held the money for 3 weeks and closed every ticket I raised without fixing the problem.
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MHAsker_
(@MHAsker_) reported
I love how @Etoro sends me an automated email saying 'Begin trading by making a deposit!' but won't solve my problem I've been asking them too for *2-DAYS* now... To think, I left @Trading212 in favor of them and have gotten nowhere because of an account problem.
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Jessica Igielski
(@JessicaIgielski) reported
@eToroService I'm trying to login into my account and it says it's blocked, what's going on I need a reply... I'm in need of my money
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ari orfanidis
(@AriOrfanidis) reported
@eToro Perhaps you should focus on the resposition that you closed without consent from the investors... And perhaps give them the money they've lost because of your "error".
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edward scissorhands
(@Cutleryhands) reported
@eToroService @eToro Seems obvious from comments you are closing crypto positions that have transfers pending. Price goes up and you close, price goes down and transfer magically goes through. Awful !
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Ricardo
(@Ricardo29413033) reported
@eToro Dear eToro, I have been waiting for verification and after uploading documents that opened up again I would like to know if they were or weren't accepted and why. My username is RicardoDFL, could you help me out?
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edward scissorhands
(@Cutleryhands) reported
@eToro Please speed up your transfer to wallet service. It's appallingly slow !
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ADA Passive Income
(@darkhorseguy) reported
@eToroService when will you allow ADA transfer to personal wallet? We are losing 10% - 25% of staking rewards because of your so & so staking support. @eToro @eToroUS #cardano - I sincerely beg fellow people to avoid buying ADA in etoro.
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Amado Martin
(@Amadomartin) reported
@eToro More than 5 days waiting aproval for my etoro affiliates account......... can you help me?
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anthonio okojevoh
(@toniookojevoh) reported
@eToro Hello I have been unable to withdraw my funds almost 6 weeks now and your customer service is not responding anymore and I can't see opened tickets any longer what's going on?
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Jen
(@Rejenerated1) reported
@eToroService Yes. Then after a wait you asked my username as well (which should be associated to the ticket?), which I gave you. Then after another wait you basically said "We can't help you, we've passed it on". I'd already got zero response via email so it kind of defeats the point.
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ppx_games
(@GamesPpx) reported
@eToro Please help me Case: 01722728
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Martin Nolan
(@Nouallain) reported
@eToroService Please respond to my queries - customer service is ignoring me. I uploaded all documents and ID for verification and my account is still limited. 01765322
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angryHiggins
(@angryHiggins) reported
@eToroService Btw, Etoro's "SL" is not really a SL because there ist NO SL. 25% Minimum is a Joke. The "biggest Network" (...) and no SL....