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eToro

eToro Outage Map

The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

eToro users affected:

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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Adelaide, SA 1
Reading, England 1
Kuala Lumpur, KUL 1
Maintal, Hesse 1
Nice, Provence-Alpes-Côte d'Azur 1
Paris, Île-de-France 1
Duisburg, NRW 1
Newport, England 1
Leeds, England 1
Bastia, Corsica 1
Haywards Heath, England 1
Melbourne, VIC 1
Schwäbisch Gmünd, Baden-Württemberg 1
London, England 1
Cardiff, Wales 1
Halle (Saale), Saxony-Anhalt 1
Mansfield, England 1
Toulouse, Occitanie 1
Hamburg, HH 2
Chelmsford, England 1
Manchester, England 1
Mössingen, Baden-Württemberg 1
Leipzig, Saxony 1
Friesoythe, Lower Saxony 1
Venelles, Provence-Alpes-Côte d'Azur 1
Zaragoza, Aragon 4
Köln, NRW 1
Hettenshausen, Bavaria 1
Munich, Bavaria 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

eToro Issues Reports

Latest outage, problems and issue reports in social media:

  • martin_2k7
    Martinjbas (@martin_2k7) reported

    @eToroService and the users who could´nt sell yesterday morning because you mantained the market closed? also took a hit you know...strange how so many "errors" pile up these days...

  • Leicester_Fans_
    Leicester City FC Fans (@Leicester_Fans_) reported

    @LCFC @eToro Need better quality up top

  • Igoronski05
    Igor (@Igoronski05) reported

    @eToroService @1919Safi I sent you a DM and no response! Also emailed customer service twice and they twice closed my case UNRESOLVED!

  • 23nsg
    Nick (@23nsg) reported

    @LCFC @premierleague @eToro Don’t let us down Leicester

  • Rejenerated1
    Jen (@Rejenerated1) reported

    @eToroService Does that mean you'll actually get to my support request now then?

  • Metodi_Angelov
    Metodi Angelov (@Metodi_Angelov) reported

    @eToroService @eToro and how im supposed to deposit large money !??!?!? One hack atack or crash and bye bye my money

  • GamesPpx
    ppx_games (@GamesPpx) reported

    @eToro Guys im waiting 10 days for account verifaction Please help me Case: 01722728

  • GamesPpx
    ppx_games (@GamesPpx) reported

    @eToro Please help me Case: 01722728

  • TheVaul53027485
    The Vault (@TheVaul53027485) reported

    @eToroService The more so as if your customers want to plan calling with they account managers, your guys are not available before March...and u will stop your wallet service Feb 27th.

  • GamesPpx
    ppx_games (@GamesPpx) reported

    @eToro Im waiting 10 daya for my account verification Please help me Case: 01722728

  • MHAsker_
    MHAsker_ (@MHAsker_) reported

    Hi, @eToroService, I sent a support ticket and inbox as I'm unable to trade due to a problem verifying my number. I was told this'd be resolved on my last ticket but it got closed Yesterday, I've DMd my new case-number. Can it be resolved so that I can begin trading, again. :)

  • yiannispavlou
    Yiannis Pavlou (@yiannispavlou) reported

    @EdgeKeir @eToroService @eToro How to defend inducing forced stop losses on customers NOT on margin? Doing that on stocks you blocked the users from purchasing. Basically you're on the other side of your customer's trades and you were caught with a loss so you simply 'fixed it'. Way beyond shameful.

  • johneliehaddad
    John H (@johneliehaddad) reported

    Deposited funds a month ago, sent over 15 emails and still did not hear back from @eToroService. Worst platform to ever trade on @eToro @eToroUS #etoro

  • MHAsker_
    MHAsker_ (@MHAsker_) reported

    Hi, @eToroService, I've contacted your team 3-seperate times now and my problem still hasn't been resolved. I used my phone number on an old (now closed) account and support told me to use it on my new account I had to submit a ticket, I've just submitted my third. Please help.

  • Dasheryt2
    Dasher_yt (@Dasheryt2) reported

    @eToro Why did I just got the email saying that if I don't verify my account in 5 days all of my positions will be closed? I have submitted every document and the account has been pending verification since 28th of January. Customer support says it takes 7 days to get back to me

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