eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hamburg, HH | 3 |
| Budapest, Budapest | 1 |
| Manchester, England | 2 |
| Besançon, Bourgogne-Franche-Comté | 1 |
| Tarare, Auvergne-Rhône-Alpes | 1 |
| College Park, MD | 1 |
| Taunton, England | 1 |
| Bacoor, Calabarzon | 1 |
| Dresden, Saxony | 1 |
| Adelaide, SA | 1 |
| Reading, England | 1 |
| Kuala Lumpur, KUL | 1 |
| Maintal, Hesse | 1 |
| Nice, Provence-Alpes-Côte d'Azur | 1 |
| Paris, Île-de-France | 1 |
| Duisburg, NRW | 1 |
| Newport, England | 1 |
| Leeds, England | 1 |
| Bastia, Corsica | 1 |
| Haywards Heath, England | 1 |
| Melbourne, VIC | 1 |
| Schwäbisch Gmünd, Baden-Württemberg | 1 |
| London, England | 1 |
| Cardiff, Wales | 1 |
| Halle (Saale), Saxony-Anhalt | 1 |
| Mansfield, England | 1 |
| Toulouse, Occitanie | 1 |
| Chelmsford, England | 1 |
| Mössingen, Baden-Württemberg | 1 |
| Leipzig, Saxony | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Michael berridge (@Michaelberridg3) reported@eToroTeam Why is my account now restricted? It this part of the error? Everything was verified and cleared 3/13
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Rafael Tavarez (@rafaeltavarez88) reported@eToroTeam Hi, I already contacted support but haven’t received a solution. I’m unable to deposit funds despite being verified. Please assist. Username: @tavarezrafael
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Wilmer Arteaga (@killerwilmer) reported@eToro @eToro my withdrawals are blocked and support keeps closing my tickets without solving anything. I need urgent help accessing my funds.
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Allan Nørgaard (@BigAl1968Dk) reported@eToroTeam well nothing gets changed if people dont speak up, im also sure that its not bad intentions, you people cant think of everything so only glad to help. One more thing. I spoke to support about crypto trade. You are extremely expensive compairet to others(5times), maybe less fees?
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Karl (@Karl44006720) reported@eToro @eToro i have an account with etoro for the oast 3 years and now i am confused why my login us not working . and it is showing that Etoro in unavailbale in your country. Please advise what should i do .
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Rod Kimble (@AmosUndies) reported@Everton @eToro Terrible from Pickford.
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jaynemesis (@jaynemesis) reportedThis is something I pointed out in my @etoro post that would eventually become an issue.. Up next will be farmers globally running low on fertiliser
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TD5 (@YMGeo) reported@eToroTeam hi there. I raised a ticket with you almost 2 weeks ago about an issue I had with your platform that ended up costing me money. Please can you engage?
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ILoveElHadjiMalickDiouf (@MalickDioufsSon) reported@opposant221 @WestHam @eToro no,we’re in enough financial trouble
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Mr. Cold (@Javier_Cold_) reported@eToroTeam 15 days now waiting for @eToro to "review" my documents to return MY money. 15 days where my money was generating interest for them and not for me. How often does this happen? How much money are you keeping from customers to make a full interest for you? It looks bad.
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Harry (@Harrycqpm) reported@Everton @eToro Terrible game management terrible subs and the worst two strikers in the league
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Mr. Cold (@Javier_Cold_) reported@eToro @eToro has blocked my money 14 days since they received all the documents they demanded. 17 days since they blocked my money without warning, email or message. 17 days of constant messaging and being ignored by eToro. Worst customer service ever!
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Allocation Lab HQ (@AllocationLabHQ) reported@eToro I have a few feature ideas that could improve the eToro platform for both investors and Popular Investors. 1. Lock in option for Copy Trading and Smart Portfolios It could be interesting to introduce an optional lock in period where an investor commits capital for a defined time, for example one quarter as a minimum. If someone is confident enough in a strategy to lock their funds, Popular Investors could potentially receive slightly higher incentives for this type of committed capital. Investors who commit their capital could also receive something extra on top. You are smart people, I am sure you could come up with a good mechanism for this. 2. Calendar based take profit Currently we have standard TP and trailing TP, but a calendar based exit could also be useful. For example an investor could set a rule such as “close this position on a selected date” regardless of profit or loss. 3. Lower crypto sell minimum in the wallet The current $100 minimum for selling crypto in the wallet feels quite high for smaller traders/investors. Many traders use other exchanges like Bybit or Binance for active trading while treating eToro more as a long term investment hub. Allowing smaller crypto sell amounts in the wallet could make the platform more flexible and attractive for crypto users by lowering the entry barrier. Since the minimum investment is $10, the minimum sell amount could reasonably be something like $20. 4. Improve chart settings persistence Please i beg you to consider improving how chart settings are saved. At the moment charts reset to default when switching between assets. Many users do not want to constantly reconfigure their chart setup every time they open a new instrument. For example I personally use Heikin Ashi candles and currently I have to change this repeatedly. Even with the save option, indicator styles and chart settings are not always properly preserved. Improving this would significantly improve the overall quality of life on the platform for active traders. Thanks for reading and considering these ideas. 👍
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🇳🇴viking of spurs🇳🇴 (@VikingSpurs) reported@tob1ade @CPFC @eToro So he is that bad? Cant score against anyone else but tottenham and palace?
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Wendy (@Wendy8544417517) reported@eToroTeam More importantly, this is not just a login issue, I am unable to manage or close open trades. This is putting my funds at risk. Being locked out of trade management during live market conditions is unacceptable.
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