eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zaragoza, Aragon | 4 |
| Köln, NRW | 1 |
| Hettenshausen, Bavaria | 1 |
| Munich, Bavaria | 1 |
| West Liberty, KY | 1 |
| San Rafael, Castilla y León | 1 |
| Barrow in Furness, England | 1 |
| Rennes, Bretagne | 1 |
| Bonn, NRW | 1 |
| Ejea de los Caballeros, Aragon | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
-
Matias Cicero 🇦🇷🇮🇪
(@maticicero) reported
@ipradhansk @eToroService Whether their system is properly designed or not is not relevant. People are just describing you examples of situations that can take more than an hour to recover. The fact that the system could be better designed does not fix not mitigate the current problem at hand
-
Chris sessegnon
(@morestack) reported
@PaulMcCallum45 @eToro @eToroService Worst company
-
V
(@devilscovered) reported
@eToroService @eToro Seriously, if you were a customer how would you rate this platform for trading?? Would you recommend it to other people??
-
realtradingguy
(@bencrypto10) reported
@eToroService The worst customer service I've EVER experienced. Down for more than 6 hours!!! No explanations, no ETA, no details, no ******* nothing!!! It's one thing to have "technical problems" but your poor customer service is messing it up completely!!! Absolutely ridiculous! #etoro
-
Mendel
(@Mendel58882087) reported
@eToroService **** off liars. Your ****** company should compensate our lost
-
dre
(@Bre05359270) reported
@eToroService What ********! My closed positions are now open.
-
Christian Mandelli
(@mandelli_ch) reported
@eToroService The platform "crashes" as soon as the market moves more than 5% (on a weekly basis). Is fraud, not technical issues nor the aliens. Simply fraud.
-
Momo
(@Momo74020612) reported
hello etoro, I would like to adjust my sl before hongkong stock exchange opens!! offline tool not working. What should I do??? Are you planning to make me lose more money on the chienese market tonight or what!!!!??? @eToro @eToroService
-
M
(@FutureTrends124) reported
@eToroService @eToro This type of all-day outage has been brewing for some time. Ur users have put up with ‘technical issues’ at the most inopportune times, uv consistently downplayed these as if they’re the simple cost of doing business. So when an event like today occurs ur goodwill balance is zero
-
Nicolas hersant
(@Neostigma1306) reported
@eToroService Anymore updates you wish to provide ? 20:46 GMT was last update on your site... that is almost 2 hrs ago... And the outage has been going on for 8hrs.... This is unforgivable. I am pretty sure no compensation will be made of course as you hide behind you T&C.
-
LAIN ROSAS
(@rosas_ahuitzol) reported
@business @CityLab eToroService @eToroService ETORO IS A TERRIBLE BROKER , SINCE IT HAS NOT WORKED ALL DAY... ETORO IS LIKE #ROBINDHOOD.
-
Juani D'Amico
(@JuanDamico1) reported
@yoniassia more than 4 hours without being able to login and watch my port, as CEO of @eToro you should make a public announcement about this situation if you don’t want to loose your clients. I trust on you and Etoro but this is shameful
-
Ning ****
(@ninges) reported
@eToroService Any clue for the fix? It's been for the whole day!!! How can I make a formal complaint for this?
-
dan smith
(@dansmit18931471) reported
@eToro when will i be able to login to my account
-
Bullish Mindset
(@Mllemaximroy) reported
@hidro3966 @eToroService @eToro This is absolutely not normal. They earn over $130M a year and are unable to have a quality platform. Glaring scam.