eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
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Withdrawals
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zaragoza, Aragon | 4 |
| Venelles, Provence-Alpes-Côte d'Azur | 1 |
| Köln, NRW | 1 |
| Hettenshausen, Bavaria | 1 |
| Munich, Bavaria | 1 |
| West Liberty, KY | 1 |
| San Rafael, Castilla y León | 1 |
| Barrow in Furness, England | 1 |
| Rennes, Bretagne | 1 |
| Bonn, NRW | 1 |
| Ejea de los Caballeros, Aragon | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Sheldon Cooper
(@sonofMaryCooper) reported
@eToroService I closed 2 of my my positions yesterday!!! on your shady looking offline tool, but now I see all my positions are still open.. WTF!! @eToro @eToroService
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Flob
(@Flob18862321) reported
@eToroService Appreciate, finally a reasonable information. I do not know why this can not be published right away! People are worrying and get your standard answer, conspiracy theories are starting you are bankrupt. You could help us and yourself to be more transparent here next time!
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Iceman
(@Iceman02403661) reported
@eToroService @eToro Ridiculous. Soon as something drastic in the market happens, etoro always have one issue or the other. Either playing puppet master or the systems just can’t deal. Gonna try binance I think.
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AM
(@Abms25) reported
@XiaonaF @eToroService So they offer an offline tool, but it’s not working. Incredible work..
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Edward Carandang
(@edcarandang) reported
@eToroService Are you going to tell us the cause of the issue? I believe, as people who have put money on your platform, we deserve some explanation.
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Matias Cicero 🇦🇷🇮🇪
(@maticicero) reported
@Nadiusthethird @Bmlyty @eToroService What do you mean it was not down then? It was completely down from me from 3pm UTC, and was still down at 2am when I went to sleep, and based on that screenshot the guy seems to be on France which is simply UTC+1 so he does have a point, etoro was down during that dip
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Rafaello
(@Rafael53572034) reported
@eToroService Did @etoro allow to many customers to open account and now server can’t cope with demand? Is that’s the case @eToroService ?
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Waro Maka
(@waromaka) reported
@eToro Class action lawsuit against Etoro in Europe and all over the world, let's come together on Reddit. Any lawyer can help? I will be posting this is every Etoro tweet. This is unacceptable and done on purpose. It's been more than 15 hours that the platform is down
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😎🌴
(@jeepee) reported
@eToroService @eToro Still down for maintenance....
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Mahdi
(@Mahdi59442272) reported
@eToroService @eToro Guy calm down Etoro works perfectly in off market hours only. Who cares what happens during market hours. And they call it a trading app its a trading crap!
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Mark Levett
(@stMark611) reported
@eToroService @eToro This cannot happen again. My positions are fine thankfully having bounced but thats not the point. People need to be able to react as they see fit to volatility. I could have been sat here massively up today but am now slightly down and it is so frustrating.
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Stuart Spice
(@StuartSpice) reported
@agowa338 @ahmad04386828 @eToroService This platform has had numerous outages this year, at peak times. If you have a trading strategy rather than just logging in for a quick gamble, it makes it too risky to rely upon. Also, issues like trailing stops that didn't trail. They (surprisingly) refunded me the losses.
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Elie K
(@Eliek_18) reported
@eToroService They are manipulating our orders. I remember opening a btc at 49k now it shows 50k wtf??
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Kleine bengel
(@KleineBengelBE) reported
@eToroService @eToroService Why: - No more credit lines? - None of the telephone numbers provided earlier to contact you are out of service? - Only possible to schedule call with account manager in 1 month from now? Please communicate more if you like us to keep faith in your platform..PLEASE
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Jan
(@Jan69663409) reported
@eToroService See you next week on another one crash.
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