eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
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Withdrawals
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Berlin, Land Berlin | 2 |
| Barcelona, Catalunya | 2 |
| San Rafael, Castilla y León | 1 |
| Barrow in Furness, England | 1 |
| Rennes, Bretagne | 1 |
| Bonn, NRW | 1 |
| Ejea de los Caballeros, Aragon | 1 |
| Steinfurt, NRW | 1 |
| Zürich, ZH | 1 |
| Marktheidenfeld, Bavaria | 1 |
| Herentals, Flanders | 1 |
| Zug, ZG | 1 |
| Balaguer, Catalunya | 1 |
| Watford, England | 1 |
| Caerphilly, Wales | 1 |
| Arth, SZ | 1 |
| Valencia, Comunitat Valenciana | 1 |
| Santa Cruz de Tenerife, Canary Islands | 1 |
| La Laguna, Canary Islands | 1 |
| Burton upon Trent, England | 1 |
| Birmingham, England | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| San Sebastián de los Reyes, Comunidad de Madrid | 1 |
| Zipaquirá, Departamento de Cundinamarca | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Hamid M. Rowaihy
(@HamidRowaihy) reported
@eToroService Thank you very much because @etorox blocked me completely & because of this I am withdrawing my XRP held on their platform but the withdrawal request did not go through & it is still pending approval. I was a loyal @etoro customer for many years & I never faced any such problems
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Coach Ben
(@BenCoaches16) reported
@eToroService @eToroUS I'm looking for help and can't find any on website I'm having trouble with my account
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Brian Wilcken Petersen
(@B_Wilcken) reported
@eToro Why don't I get same result as the one I copy? Over last 30 days the one I copy have +15%, but I have -1% in the same period (and have copied open trades)? Have contacted support - but no reply...
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Raman Sailopal
(@RamanSailopal) reported
@MichaelMacName @WBA @eToro Same selections because he only has 11 - 12 players with any prem quality. Anyone who thinks Robinson or Grant will make a difference to me is deluded. The issue isn't Sam it is absolute no quality of ball going into the box.
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Ashley Neville
(@ashthebashwba) reported
@WBA @eToro Please **** off Fat Sam. We are embarrassing
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Ian Abbott
(@IanAbbo91342747) reported
@eToro why is your customer service so bad? Just raised a help ticket because I cannot deposit using any method, and it's immediately resolved because you only care about "depositing customers"?
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Mårten Andersson
(@martenandersson) reported
@eToro **** YOU AND YOUR CUSTOMER ”SERVICE”!!! You took my money and never replied!!!
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Venkat Varanasi
(@venraas) reported
@eToro I have opened an account with eToro few months back and transferred money. I was told that there is an issue with my transfer and the money would be returned to my account in 10 days. It's been more than 2 months since I transferred my money. Extremely poor service...
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vprokopec
(@vprokopec1) reported
@eToroService @eToro 2/2 I have no legal obligation to provide eToro with 3th party confidential information such as passport photos or bank statements of my relatives, yet you require it. Is this your regular procedure? Would you be able to help me?
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MBECHU
(@MBECHUu) reported
@LCFC @eToro Wtf happened to Barnes?
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Rid
(@Rid65485901) reported
@eToro @eToroService customer service is absolutely appalling. I have had a simple account access query outstanding for well over a month now. I’m also concerned at the security of the platform, the customer services team keep cc’ing random @yahoo.com email address when emailing
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Vegetarian Wolf
(@vegetariannwolf) reported
@eToroService Please check inbox and help me to resolve issue ,
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LittleGEM
(@LittleG27383051) reported
@eToro brilliant, my customer service ticket has been 'resolved' by the rep answering a different question the one I asked.
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RunningAbove50🏃
(@RunningAbove50) reported
@eToro selfie verification doesn't work, but is required in a week. Service tickets may take 2 weeks. How will this work?
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etoro_warning
(@EtoroWarning) reported
@NigelSpencer13 @eToroService I moved most of my money to TDAmeritrade and couldn't be happier. There are SIGNIFICANTLY fewer issues, and their customer service agents are actually helpful. I also heard good things about interactive brokers, etrade, tastyworks. Binance for crypto. Good luck!
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