eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zaragoza, Aragon | 4 |
| Venelles, Provence-Alpes-Côte d'Azur | 1 |
| Köln, NRW | 1 |
| Hettenshausen, Bavaria | 1 |
| Munich, Bavaria | 1 |
| West Liberty, KY | 1 |
| San Rafael, Castilla y León | 1 |
| Barrow in Furness, England | 1 |
| Rennes, Bretagne | 1 |
| Bonn, NRW | 1 |
| Ejea de los Caballeros, Aragon | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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左手仁
(@zuoshouren1) reported
@eToro While we intend to purchase stock in low price, the system suck, market price trade bcom order, cant proceed nor cancel, please, we dont need any news support, update, analyst from you, we just expect a stable, reliable system!
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Ask eToro Team
(@eToroTeam) reported
@NaffahRaphael @eToro If you believe your position was affected negatively, open a ticket for customer service including the position ID and they will check this for you.
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Nonameleft
(@Nonameleft6) reported
@eToro @snarskis_art What's the point in repeating the same crap? It isn't working nor is the offline service. My profits are going down and down. What are you going to do about everyone's losses
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Sarah
(@SarahOnAnIsland) reported
@eToroTeam That’s not working either. I can see my trades but can not request any changes to SL, or to sell.
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RichG
(@Richg95) reported
@etoro even your offline is not working!!!!!! You cannot enter stop loss or close price ?????? ******* man
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John Irvine
(@WeeJohnIrvine) reported
@eToro really disapointed and very angry. Tried to close a trade to open another and Im told the platform is down. Really not good enough when you are let down at a critical point
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Lord Henry
(@Orbitcoin) reported
@GaloisGroupG @eToroTeam they're keeping our money safe fixing an issue, nowhere has 100% uptime, I'm pissed too was just buying some stocks as US market opened but better safe than sorry and I can always wait ;-)
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Lord Henry
(@Orbitcoin) reported
@GaloisGroupG @eToroTeam calm your beaver, if they're down for maintenance they're down, you can't take legal action over a missed trade when you have other brokers to select from lol, also maybe it went through? I made a few trades today before it kicked me out an started having login issues
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Christian Sennesvik
(@PhotoSennesvik) reported
@eToroTeam @snarskis_art When will you actually learn? This is the same problem that crashed your platform last year several times. Didn't you fix the issues?
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Nonameleft
(@Nonameleft6) reported
@eToroTeam The offline tool doesn't even work. Wtf do you expect us to do?
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C.Olario
(@beaung) reported
@eToro is down… 😔
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Qaiss
(@mylamajustsunk) reported
@eToro @eToroTeam Platform still down and unable to close my short trade. I have just submitted the trade via your manual form which I expect to be honoured. But why is the timestamp 1 hour behind the actual time?
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Mark
(@engleitt) reported
@eToro "scheduled" maintenance during trading hours? Highly improbable.
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Stefano
(@Stefano47271344) reported
@etoro I need to open/close some positions as soon as possible. This disservice is very bad and it's causing me lots of problems.
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Stiv Jackson
(@JacksonStiv) reported
@eToro @eToroUS now the site is not even available ! you do nothing close to a decent realable service provider