eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
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Withdrawals
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Berlin, Land Berlin | 2 |
| Barcelona, Catalunya | 2 |
| Steinfurt, NRW | 1 |
| Zürich, ZH | 1 |
| Marktheidenfeld, Bavaria | 1 |
| Herentals, Flanders | 1 |
| Zug, ZG | 1 |
| Balaguer, Catalunya | 1 |
| Watford, England | 1 |
| Caerphilly, Wales | 1 |
| Arth, SZ | 1 |
| Valencia, Comunitat Valenciana | 1 |
| Santa Cruz de Tenerife, Canary Islands | 1 |
| La Laguna, Canary Islands | 1 |
| Burton upon Trent, England | 1 |
| Birmingham, England | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| San Sebastián de los Reyes, Comunidad de Madrid | 1 |
| Zipaquirá, Departamento de Cundinamarca | 1 |
| Vernon, Normandie | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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SLOTHBOI 🦧
(@skaaahty) reported
@eToroService your “Help” Service is absolute ******* shite I’ve been trying to get a hold of you for a week and a robot keeps replying the same lame *** **** and the issue isn’t going anywhere. Help pls
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Anonymous_M
(@Ankh_star) reported
@eToro I've raised 3 helpdesk tickets for the same issue dating back 21 January 2021. U closed it twice. Now tell me it's been escalated. Etoro history shows money deposited but is not appearing in my portfolio. Where is my money?
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Paul Rawnsley
(@prawnsley) reported
Hay @eToro, I closed my account with you over a week ago! Stop sending me bloody emails! How can I sign in to manage my email preferences to unsubscribe when my account no longer exists?!
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shal
(@shal74838105) reported
@eToro Don’t invest they’re being taken down
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🧠
(@A1ph3r) reported
@bradleyshough @HLInvest They're colluding with @eToro to screw everyone over today as scheduled maintenance right at market open lol. Disgusting really.
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Genri
(@Genri32350672) reported
@eToroService yes please help me. i need ARN for my withdrawal.transactions
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Van 168
(@van_168) reported
@eToroService Fix it
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instagram @Demetric__
(@Demetric___) reported
@eToroService I want to connect my bank. Please help
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Kevin Aguilar
(@kevttob) reported
@eToro @eToroUS @eToroService your app and website aren't working when trying to upload a document, this is happening to every user that tries to upload a proof of address or passport. Is there a fix coming? Your customer support team is awful at handling verification documents.
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Alberto Bojorquez
(@betoBojorquezV) reported
@eToro you guys are a bad joke
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SIFB
(@SSIFB) reported
@eToroService I haven't received my refund and you guys locked me out of my account yesterday after maintenance!!!
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Eidmar
(@eLopez0916) reported
@eToroService I need my money. it's the worst experience I ever got
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Smijo Peter
(@PeterSmijo) reported
@eToro withdrawn $3500/- from my trading a/c on the 29/01 and have only received £540/- on 1st of Feb. No whereabouts on the rest of my funds? @eToroService customer service has been shocking as of now and my next only option is to contact @TheFCA .
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Joe Cool
(@JosQuez46291178) reported
@eToro Tesla is not in the top 10 of cars producers, in fact they have problems with production, seems to be pure market manipulation
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Jenni Choi
(@jenniochoi) reported
@eToroService @eToro I see that maintenance has been completed. However, I still can't make deposits. And, my customer service emails aren't going through. Can you please help me with this issue? Thank you.
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