eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Barcelona, Catalunya | 4 |
| Berlin, Land Berlin | 2 |
| Grenoble, Auvergne-Rhône-Alpes | 2 |
| Munich, Bavaria | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Steinfurt, NRW | 1 |
| Zürich, ZH | 1 |
| Marktheidenfeld, Bavaria | 1 |
| Herentals, Flanders | 1 |
| Zug, ZG | 1 |
| Balaguer, Catalunya | 1 |
| Watford, England | 1 |
| Caerphilly, Wales | 1 |
| Arth, SZ | 1 |
| Valencia, Comunitat Valenciana | 1 |
| Santa Cruz de Tenerife, Canary Islands | 1 |
| La Laguna, Canary Islands | 1 |
| Burton upon Trent, England | 1 |
| Birmingham, England | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| San Sebastián de los Reyes, Comunidad de Madrid | 1 |
| Zipaquirá, Departamento de Cundinamarca | 1 |
| Vernon, Normandie | 1 |
| Bad Aibling, Bavaria | 1 |
| Nîmes, Occitanie | 1 |
| Goussainville, Île-de-France | 1 |
| Troyes, ACAL | 1 |
| Amiens, Hauts-de-France | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Grasse, Provence-Alpes-Côte d'Azur | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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0livier
(@0livier5) reported
@eToroTeam I’ve read the email... still, problem has not been solved.. my test withdrawal was sent to my close account debit card when I did was to transfer to my active debit account card..... I even asked to delete or remove my close account debit card.
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Ali Small
(@StAli7) reported
@SamDobson1 @SouthamptonFC @eToro Have you got through yet! Same issue and can’t buy online as one member is greyed out but I should be able to pick him as he’s eligible!
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XRPp
(@XRPp12) reported
@eToroTeam You can't have a social media account whilst screwing over your customers #Etoro I for one am NOT going away while you continue to piss on me with your disgusting service and failure to pay out my profits.
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Jignesh Pala
(@palaj) reported
@eToro @eToroTeam hi, I have been trying to get a response from your customer services team and your Twitter account but no one seems to be responding. Can we please hurry things up a little.
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wade what ********
(@ueido_) reported
@XleaderZ @eToro What a lie... their customer service is literally 💩
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Jean
(@JeanSolarte) reported
@eToro I need help to verification process of my account
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Sam Kinsella
(@kinsella123) reported
Is @eToro down? can't log on
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Asclepius $RVN 🐍🦚🦉🌿🌱
(@AsclepiusTheGod) reported
@eToro How ridiculous. It has no capped supply and no-one is mining it. It has to be merge-mined with LTC. Now you’re promoting something with no mainstream trading platform. Slow clap.
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KosheenCrypto
(@Djzhen) reported
@eToro Only a stupid person will buy doge
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RØB C
(@RowdyRobC) reported
@kinsella123 @eToro I just tried a diff browser and it works fine. safari not working for me
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Locky
(@Zombielocky) reported
@eToro I have been trying to use my eToro virtual account for the last 3 hours. It has not been letting me buy, sell or close trades. Nothing is working on my iPhone or laptop. Saying this here due to virtual customers not having access to a live chat and tickets not working.
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0livier
(@0livier5) reported
@eToroTeam Issue has not been resolved! I’ve read the email... my test withdrawal was sent to my close account debit card when I did was to transfer to my active debit account card..... I even asked to delete or remove my close account debit card.
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RØB C
(@RowdyRobC) reported
@kinsella123 @eToro Safari still not working for me
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a?
(@h48815o) reported
@eToroTeam Is it down again? I can't buy/sell
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69
(@lisii69) reported
@eToro why would you not send me my money back??? I have been waiting for an answer from support and all you guys do is lie to me that someone is working on it. I have been waiting for my money for 2 months now. I just want my money or let me trade. Why are you doing this???????