eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Köln, NRW | 1 |
| Hettenshausen, Bavaria | 1 |
| Munich, Bavaria | 1 |
| West Liberty, KY | 1 |
| San Rafael, Castilla y León | 1 |
| Barrow in Furness, England | 1 |
| Rennes, Bretagne | 1 |
| Bonn, NRW | 1 |
| Ejea de los Caballeros, Aragon | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Nicolas hersant
(@Neostigma1306) reported
@kieranboardman5 @eToroService I really don't have an idea yet for me... But yesterday and this morning bought into Crypto dips. Couldn't do anything about stock market due to issues on platform. I guess i am -20/30% now on stocks... while crypto is stable for now while checking other platforms.
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Alex
(@yung_alex777) reported
@eToroService Awful platform. Been a member for about a month now... Really bad experience
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Vishal Patel
(@vishalandtejal) reported
@eToroService @eToro eToro technical team, What is happening? Have you managed to fix the problem? Will there be any compensation for loss of trades?
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Nika Babayeva
(@NikaBabayevaUK) reported
@AlfonsoMtmx @eToroService @eToro still cant login ;(
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Marn Vehn
(@KCL_MV_87) reported
@eToroService Have you tried turning the server off and on again?
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Rafaello
(@Rafael53572034) reported
@AlanCrosbyJnr @eToro I'm afraid that's not enough. I'm looking into filling official complaint and let UKTI know that @etoro is playing games with us.
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Daniele Bertoni
(@DanieleBertoni2) reported
@eToroService for me they are all lies ... close when you are comfortable with the excuse of technical problems !!
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Niall
(@nrogers959) reported
@eToroService Been offline for the whole days trading. Stocks bombed and no chance to buy. Absolutely terrible and a days trading lost.
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Hassan Afifi
(@hassanafifi) reported
@eToroService @eToro Truly disappointed with an unbelievably rubbish service today! And today of all days, when one needs to be on point! Not the first time either this happens, but today is just the whole day rather than just a few hours! Unbelievably incompetent!
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Angel AV
(@AngelAlvarezV1) reported
@eToroService @eToro This is more than suspicious and you are taking advantage of it . I can understand 30 min, even 1 hour , even more 2 hours but 5?? Really ?? 5H to solve whatever the problem is ?? And no info about it what is the worst part
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Ionuț Paraschiv
(@I_Paraschiv) reported
@eToroService @eToro Remember> 73% of traders lose money. The reason: Platform not working properly :P
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Hassan khaliq alia
(@khaliq_alia) reported
@eToro how come your system always goes down when something big happen? Price goes up system down, price down system down? I am unable to do day trading and see my account. When this all will be fixed ffs #etorodown #etoro
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veronica lanzano
(@veronicalanzan1) reported
@eToro @eToroService @eToroItaliano The worst broker ever! It has been down for the whole market session!
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Panos Karabelas
(@panoskarabelas1) reported
@eToroService @eToro Understandable. Please keep in mind that these issues have been a recurring theme, and the downtimes are considerably long. In a context where time is literally money, this can be a reason to switch platforms.
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Kieranboardman5
(@kieranboardman5) reported
@Neostigma1306 @eToroService Problem is all these big firms just think there will be a new wave of customers to fool so they dont currently care of existing customers. Shocking service but typically expected. Hope people's potential losses are not damaging.