eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Berlin, Land Berlin | 2 |
| San Rafael, Castilla y León | 1 |
| Barrow in Furness, England | 1 |
| Rennes, Bretagne | 1 |
| Bonn, NRW | 1 |
| Ejea de los Caballeros, Aragon | 1 |
| Steinfurt, NRW | 1 |
| Zürich, ZH | 1 |
| Marktheidenfeld, Bavaria | 1 |
| Herentals, Flanders | 1 |
| Zug, ZG | 1 |
| Balaguer, Catalunya | 1 |
| Watford, England | 1 |
| Caerphilly, Wales | 1 |
| Arth, SZ | 1 |
| Valencia, Comunitat Valenciana | 1 |
| Santa Cruz de Tenerife, Canary Islands | 1 |
| La Laguna, Canary Islands | 1 |
| Burton upon Trent, England | 1 |
| Barcelona, Catalunya | 1 |
| Birmingham, England | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| San Sebastián de los Reyes, Comunidad de Madrid | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Sebastian White
(@SebWrites) reported
@EtoroWarning Thanks. It is appreciated. @Etoro have just got rid of telephone support for Gold Members... no consultation on behalf of members, when they are supposed to becoming a #PLC and 'more' responsive the public? @eToroService
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Λ l
(@ALJVD1) reported
Anyone got any horror stories with Etoro customer service? I'd want to hear them and let's use this #TradingWithEtoro @etoro
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Julie
(@Julie76387606) reported
@eToroService Hi, can you help. I have turned off all notifications on my settings and I’m still getting notifications. I don’t want these, please fix this or I’m going to withdraw my funds and go somewhere else. Very frustrating
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Λ l
(@ALJVD1) reported
@eToro The week ahead: Customer service still unable to understand what happened and unable to solve anything.
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Gian Capannesi
(@GiammiC) reported
@eToroService my issues persist and support still have not replied.
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etoro_warning
(@EtoroWarning) reported
@Michael07936919 @eToroService Do consider other trading platforms that are far more reliable, and come with better customer support. eToro doesn't seem to care that its users are losing money & missing out on buying opportunities, while they wait in vain. I hope you recover your losses. Good luck!
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badhabits_tech
(@Badhabits090) reported
Anyone else having problems opening the @eToro @eToroService app on Android? #etoro
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Steven
(@OMGItsSteven1) reported
@popularinvestor @eToro I wish I could buy bitcoin with my broker, sadly I made an account on the first crypto broker i found (coinbase), not a lot of coins sadly and the platform has lots of issues when there is big volumes
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Nauman
(@Nauman99234085) reported
@EveryBitHelps_ @eToro @eToroService Really bad service, I guess.
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Λ l
(@ALJVD1) reported
@crypto12x @eToro I’ve had a ticket open since Jan. But the more stupid part of they can’t seem to read or understand anything. Just repeating the same story again and again #tradingwithetoro
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Bilal Chmayssani
(@BChmayssani) reported
@eToro Due to local complication in our bank Systems the transfer was not executed and at the same time my account was blocked. I kindly ask you to follow up on this issue since I have opeb=ned more than 5 cases and without any positive result. Thank you
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Samuel
(@Samuel70900) reported
@eToroService You could have put a maintenance alert ON THE HOME PAGE these 2 days.
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JD
(@Jaimin2006) reported
@eToro @eToro customer service -Can you please refund me my $215 that you have deducted and paid to someone I was following. Money has now gone into blackhole and your next to non-existent customer service obviously can't help.I don't think you even employ humans to respond to emails.
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TronTrx
(@TronixTrx) reported
Let us be frank and not negative, @eToro is good for stocks if we dodge technical problems, and it also has an easy money withdrawal method, they just have to review their papers regarding cryptocurrencies, currently what they do in this market may be considered a fraud. #TRX
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John Smith
(@merchanttroll) reported
@BenCoaches16 @eToroService @eToroUS Even if you found it on their website, you would have trouble with getting any sort of support out of them anyway. I have an open and unanswered support ticket since 24/02. What a joke of a company. I'll be withdrawing asap.