eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bacoor, Calabarzon | 1 |
| Dresden, Saxony | 1 |
| Adelaide, SA | 1 |
| Reading, England | 1 |
| Kuala Lumpur, KUL | 1 |
| Maintal, Hesse | 1 |
| Nice, Provence-Alpes-Côte d'Azur | 1 |
| Paris, Île-de-France | 1 |
| Duisburg, NRW | 1 |
| Newport, England | 1 |
| Leeds, England | 1 |
| Bastia, Corsica | 1 |
| Haywards Heath, England | 1 |
| Melbourne, VIC | 1 |
| Schwäbisch Gmünd, Baden-Württemberg | 1 |
| London, England | 1 |
| Cardiff, Wales | 1 |
| Halle (Saale), Saxony-Anhalt | 1 |
| Mansfield, England | 1 |
| Toulouse, Occitanie | 1 |
| Hamburg, HH | 2 |
| Chelmsford, England | 1 |
| Manchester, England | 1 |
| Mössingen, Baden-Württemberg | 1 |
| Leipzig, Saxony | 1 |
| Friesoythe, Lower Saxony | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Kennyblaze (@Undaunted0001) reported@eToro Please don't use this platform, you will surely regret they lock people money can't withdraw worst costumer service ever
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Michael berridge (@Michaelberridg3) reported@eToroTeam Just did please fix I have already gone through the process
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Mr. Cold (@Javier_Cold_) reported@eToro 31 days (1 month) since @eToro blocked my account, ignoring their own T&Cs. 27 days to review a bank statement. No information about how long it will take them to review 1 single bank statement. This must be one of the worst customer services ever. Almost like a scam.
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DJB (@insiderknowldge) reported@eToroTeam @eToroTeam why are you selectively replying to tweets and ignoring a very valid request I have made via dm as a result of your service going down?
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The Designer (@designerhatari) reported@CPFC @eToro Too bad Onana is around
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DJB (@insiderknowldge) reported@eToroTeam I’ve now managed to login to have found that my request via backtrader was closed at a price that wasn’t even the case when I requested the close, nor at market price when I logged in (it closed as I logged in). I require compensation for this as it’s ridiculous this has happened
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Salahudeen Daudi (@DaudiSalah59430) reported@eToroTeam need support, the chat function is not working on app
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Pedro Louro (@aero_pedro_) reportedYesterday's @eToro login outage (3rd day in a row now) resulted in another loss. What a brilliant platform for trading #CFD.
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Rafael Tavarez (@rafaeltavarez88) reported@eToroTeam Hi, I already contacted support but haven’t received a solution. I’m unable to deposit funds despite being verified. Please assist. Username: @tavarezrafael
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Wilmer Arteaga (@killerwilmer) reported@eToro @eToro my withdrawals are blocked and support keeps closing my tickets without solving anything. I need urgent help accessing my funds.
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Dan (@dancatroc) reported@eToro My wife was sim hacked and lost access to her account. She opened a ticket 4 days ago and is still getting messages saying her money is being transferred into crypto. This is outrageous. Funds are not safe on this platform and customer services are non existent.
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mako (@makofinanzas) reported@eToroTeam I've been waiting for days for a response from the platform's support team. I invited a friend, and they followed all the steps exactly as described in the promotion, but for some reason, it never showed up as pending in the app. I don't understand what happened
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Wilmer Arteaga (@killerwilmer) reported@eToro @eToro my withdrawals are blocked and support keeps closing my tickets without solving anything. I need urgent help accessing my funds.
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Tina (@moreproteinbars) reported@eToro Damn how is this my ad LOL
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Wendy (@Wendy8544417517) reported@eToroTeam I'm trying to DM you but am having problems with this as well. Every time I press envelope it sends back to last page