eToro

eToro Outage Map

The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

eToro users affected:

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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Barcelona, Catalunya 4
Berlin, Land Berlin 2
Grenoble, Auvergne-Rhône-Alpes 2
Munich, Bavaria 2
Madrid, Comunidad de Madrid 2
Steinfurt, NRW 1
Zürich, ZH 1
Marktheidenfeld, Bavaria 1
Herentals, Flanders 1
Zug, ZG 1
Balaguer, Catalunya 1
Watford, England 1
Caerphilly, Wales 1
Arth, SZ 1
Valencia, Comunitat Valenciana 1
Santa Cruz de Tenerife, Canary Islands 1
La Laguna, Canary Islands 1
Burton upon Trent, England 1
Birmingham, England 1
Marseille, Provence-Alpes-Côte d'Azur 1
San Sebastián de los Reyes, Comunidad de Madrid 1
Zipaquirá, Departamento de Cundinamarca 1
Vernon, Normandie 1
Bad Aibling, Bavaria 1
Nîmes, Occitanie 1
Goussainville, Île-de-France 1
Troyes, ACAL 1
Amiens, Hauts-de-France 1
Lyon, Auvergne-Rhône-Alpes 1
Grasse, Provence-Alpes-Côte d'Azur 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

eToro Issues Reports

Latest outage, problems and issue reports in social media:

  • The_Overlord76 Omar Garcia (@The_Overlord76) reported

    @ALJVD1 @eToro I am experiencing the same issue. Zero responses. What type of service is this?

  • mtijani_ MT (@mtijani_) reported

    @eToro @eToroService I've also spoken to some customer support staff who said my ticket was sent to the financial department.. how long should this take? I've been seeing a number of people waiting a lengthy amount of time for similar situations.

  • YananNara1 Yanan Nara (@YananNara1) reported

    @eToro can I convert 0.5% of demo account money in to real cash and trade real account? can u reward me as I am aspiring trader but no money to deposit.. pls support traders like me !!1

  • allydel1 allydel (@allydel1) reported

    @eToroService my account remains unverified after weeks of trying to verify. Customer service keep closing my raised tickets with an automated response that does not resolve the issue. I need my money back ASAP.

  • karishma_a Karishma Anand (@karishma_a) reported

    @eToro @eToro funny you have time to tweet but not respond to customer complaints or close down tickets. Since when has Holding on to client money become acceptable?

  • derekw10 Derek (@derekw10) reported

    @eToro @eToroService Hi eToro can you help when ever I try set my stop lost on copy crypto portfolio I get error 940 was working fine last week?

  • newchrisaway Chris RNGesus Jones (@newchrisaway) reported

    @eToro I've been waiting more than two weeks for verification and my support requests are being bounced back and closed immediately with an "up to 5 days" response. Very frustrating to see this kind of automation. Can someone actually help?

  • 2ietaxi Ian (@2ietaxi) reported

    @ThisIsJugu @eToro No.. They have even stopped replying to my tweets. I have lodged a complaint within the app. I haven't heard anything back on that either. FCA complaint next I think

  • kagrm K. Ahmed (@kagrm) reported

    @eToroService unable to login on #etoro, showing market is closed. Platform is quite unstable. #StockMarket

  • KY_MIDM Thank You - Out Now (@KY_MIDM) reported

    @eToroService you have the worse customer service and probably think you will keep getting away with it. You will soon see

  • schmurford MandoSchmurf (@schmurford) reported

    @OsloCrypto @fintechpro_org @eToro 10% down on my tiny amount on binance, no biggy. Everything else is out of sight as I know long term it’ll rally 🚀

  • BisayaFilms Bisaya Short Films (@BisayaFilms) reported

    dear @eToro : us stock market opens 2pm singapore time but my orders are still pending 5pm. Help?

  • Pikaguh Pikaguh (@Pikaguh) reported

    @eToro @eToroUS I need help? Can you please answer me?

  • dominikosv Kyriakos Fourniadis (@dominikosv) reported

    @eToro I am trying 4 days to get a reply from you but so far nothing. Could you please fix your mediocre customer service and reply to your customers?

  • ITSecAnalyst David Andro Rivera (@ITSecAnalyst) reported

    @eToro why is my account profile stuck at 90% complete? Can you check and help.

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