eToro

eToro Outage Map

The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

eToro users affected:

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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
West Liberty, KY 1
San Rafael, Castilla y León 1
Barrow in Furness, England 1
Rennes, Bretagne 1
Bonn, NRW 1
Ejea de los Caballeros, Aragon 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

eToro Issues Reports

Latest outage, problems and issue reports in social media:

  • GillLima Gill Lima (@GillLima) reported

    @eToroService @eToro Right! So are you going to process our requests or BLOCK like before?! Im buying stocks but nothing goes thru! I event tried to SELL and it is NOT WORKING this is pretty close to a SCAM. Allow pple to buy stocks and do what ever they want with their money!

  • MRPATRICKJKELL1 MR PATRICK J KELLY (@MRPATRICKJKELL1) reported

    @eToroService @MoPainMoGain1 I am having the exact same issue and telling me I need to be verified when I already am

  • Hynessiiee52 Chimmichungas (@Hynessiiee52) reported

    @eToroService Wouldn't have an issue if new users weren't getting verified under a hour.

  • adamnowek Adam Nowek (@adamnowek) reported

    @Hellen__Caro @eToroService @ChrisFxTrader77 I'm getting this as well, still haven't had any help.

  • adamnowek Adam Nowek (@adamnowek) reported

    @Hellen__Caro @eToroService @ChrisFxTrader77 Yeah, this isn’t very funny. Are you also outside the US? Sometimes I get an error to sign a form (W-8BEN) so I sign it, I get an e-mail saying I signed it and that I can trade, and then I still get this same not verified error.

  • AndreaFlorezR Andrea Florez R. (@AndreaFlorezR) reported

    Hey @eToro, couldn’t fix the issue since yesterday? Comeeee oooonnnn!

  • ATulbure Tulbure Andrei (@ATulbure) reported

    @eToroService this is the 3rd day in a row when i cannot close positions. Now this cost me $$$. Fix your f***** app. Please.

  • nopity93 Timo Adams (@nopity93) reported

    @Szygani @eToroService have the same problem

  • rensole Joost Driessen (@rensole) reported

    @eToroService @eToro how about you actually respond to customer services I can't even get any orders to go through

  • blondesamo . (@blondesamo) reported

    @eToroService I was unaware that it would be of any help as people have said their have been closed without resolving, I saw that people in a similar situation used this channel so I did the same

  • KindleJourneys Kindle Journeys (@KindleJourneys) reported

    @eToroService @eToro I have problems today as well and your offline thing does not work 😡😡😡😡😡😡.are you going to refund my money??????

  • muta_re MUTARE 🇪🇺 (@muta_re) reported

    @pedjalj @eToro and closed again. WTF...

  • Waddlestickss Elijah Wardle (@Waddlestickss) reported

    @nopity93 @ArannMurray @eToroService Yeah he can, had to keep trying but it eventually went through. Nasdaq did a temporary pause on the stock for a few minutes which might have been the problem.

  • FermiCon crc (@FermiCon) reported

    @eToroService Nice one etoro, tried to close my position when market opened and it took you 5 minutes to execute it which resulted in a 30% swing so a lost all my gains, **** off, withdrawing my funds from you

  • nopity93 Timo Adams (@nopity93) reported

    @Hellen__Caro @eToroService exactly my problem, have this error for over 30h now.

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