eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
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Withdrawals
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Berlin, Land Berlin | 2 |
| Barcelona, Catalunya | 2 |
| Steinfurt, NRW | 1 |
| Zürich, ZH | 1 |
| Marktheidenfeld, Bavaria | 1 |
| Herentals, Flanders | 1 |
| Zug, ZG | 1 |
| Balaguer, Catalunya | 1 |
| Watford, England | 1 |
| Caerphilly, Wales | 1 |
| Arth, SZ | 1 |
| Valencia, Comunitat Valenciana | 1 |
| Santa Cruz de Tenerife, Canary Islands | 1 |
| La Laguna, Canary Islands | 1 |
| Burton upon Trent, England | 1 |
| Birmingham, England | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| San Sebastián de los Reyes, Comunidad de Madrid | 1 |
| Zipaquirá, Departamento de Cundinamarca | 1 |
| Vernon, Normandie | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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q
(@baldyboy78) reported
@eToroService @yoniassia I'm trying to do my crypto taxes. can you please add a complete API with full transaction support for your app so I can file with @CoinTracker
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Horace
(@ProperMyGander) reported
@eToro Time for another outage then
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dimoluta
(@dimoluta) reported
@eToroService @arabpunk86 Hi Omar, you are not the first one played with by eToro. It seems that their service is only getting worse. People who had similar issues with them, have set up a group, and if you would like to join it DM me. Its not fair that they get away with keeping people’s money.
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Chris Palmer
(@chrisyp666) reported
@eToroService I’m a platinum plus customer and I opened a trade on BNB amd when I tried to close it with an healthy positive profit I was unable too. But then you closed me at a negative ?! I’ve written to my manage with no response?
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JOCJOCJOCJOCJOCJOC
(@jclmalacas) reported
@eToroService How long it takes my money withdrawal and the status is pending email response, I already message the email that message me but email address take it back because has an error what is your email for this request?
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Name
(@cee_jay0) reported
@eToro @eToroService customer service is absolutely ****...how has it been over 2 weeks and my account is still blocked wtf
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whatever
(@chiewyuqing) reported
Already deposited my money and still can’t trade or any reply from the customer service. My phone verification did not go through when my phone number is correct. @eToroService
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Carlos Molina
(@SeniorEmprende) reported
@eToro The eToro software is a truck to get your money but when you try to recover it and to get be transferred to your bank account, everything are problems and they never responde you
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محمد ابوعشيبه
(@EshibaMohamed) reported
@eToroService Now4 month I can not use my account I sent May be 40 Emil and massage for customer service They send me to send some decumounts and I sensed and until now not replay for me and also not reply Emil And I cant sell my position and draw my money I think this company stole my money
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max
(@Maxphillips_) reported
@eToroService hi, I need to change my name for the tax form as it was autocorrected and is now spelled wrong. Please help
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claudiu adam
(@claus_adam) reported
@eToro Hei I would need some help with eToro settings. I still get notifications even tought I did opt out receiving any notifications. It interferes with my price alarms, which I do want to receive. How can I cancel the notifications ? Thank you
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Luka Eros
(@LukaEros) reported
@eToroService Finally! Your support has not been able to get back to me or my partners since weeks!
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cameron streff
(@cameronstreff) reported
@eToroService Check your DM’s.... I DM’d you guys over a week ago and you guys have done nothing to resolve the problem.
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Rehan Khan
(@Rehan_Advisor) reported
@eToro Come on eToro! My ticket is under review for over a week now. Need to withdraw funds. Please help 🙏At least some update?
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John Doe
(@Toimitusjohtaj1) reported
@ferrandoandre88 @eToroService @EtoroWarning I mean if your broker is down for 16 ******* hours for even once, it means im leaving after closing every position
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