eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
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Withdrawals
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zaragoza, Aragon | 4 |
| Venelles, Provence-Alpes-Côte d'Azur | 1 |
| Köln, NRW | 1 |
| Hettenshausen, Bavaria | 1 |
| Munich, Bavaria | 1 |
| West Liberty, KY | 1 |
| San Rafael, Castilla y León | 1 |
| Barrow in Furness, England | 1 |
| Rennes, Bretagne | 1 |
| Bonn, NRW | 1 |
| Ejea de los Caballeros, Aragon | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Rafaello
(@Rafael53572034) reported
@eToroService We need more detailed explanation because this is always happening on extremely volatile days or sometimes with individual volatile stock. Yesterday was a very very bad day for everyone who was trying to catch the dip and simply we all lost due to technical problems you’re facing
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Kleine bengel
(@KleineBengelBE) reported
@ImDosSantos @eToroService @eToro Likely today when US markets open we will again see delays and an issue that is being fixed.
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R0ot2U 🇮🇪
(@R0ot2U) reported
@7noon92 @D_Elvyy @eToro They blocked everything but selling on certain stocks, that is potentially illegal. Did you miss the congressional hearings or something? T&Cs do not protect companies from legal issues. It’s not an opt out.
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I_Trade_Poorly
(@TradePoorly) reported
@eToroService Are you actually telling me it took this long to sort out a SQL DATABASE issue??? Where is the resilience? Where is the always on availability group? Where are the redundant datacentres? I would rightly be crucified if I had an HOUR of downtime because of a DB issue 1/2
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Rihards Vinovskis
(@RVinovsky) reported
@eToroService @eToro When the price is going down, there is always some issue, and then its always sorry. You are not better than Robinhood, if this gonna happen again when market is down, then we all know the true face of your business, but we know it anyway.
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Kevin
(@Venwaik_inv) reported
@eToroService And besides that, we (read the customers) need a whole lot more transparency about the issue as we are not satisfied about the downtime.
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Steviestevenson
(@Stevies45138631) reported
@eToroService Still can't login. Not recognising username/password
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drmandarin
(@drmandarin) reported
@eToroService You clearly don’t understand the full definition of the word “compromised”. Of course your systems were compromised - by this mysterious “technical issue” with your database. System compromise doesn’t require external breach.
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Matt Murnaghan
(@lucasfunkt) reported
@eToroService 1 Free Bitcoin for each customer as compensation?
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FREEDOM_OF_SPEECH
(@FREEDOM50603315) reported
@eToroService @eToro Your problem not traders. Can you redo yesterday’s trading history ??? Pay initial investment back and we all leave you
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TechnoPhobe
(@t3chn0ph0b3) reported
@eToroService **** you, you are useless!
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drmandarin
(@drmandarin) reported
@eToroService We all look forward to greater detail of the actual issue, why it took so long to resolve, why it wasn’t avoided by regular maintenance and what measures you’ll be implementing to avoid this in the future.
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LaughTale_acnh
(@LaughtTale_acnh) reported
@eToroService We cant even open ticket because it was down ********
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Josh Levett
(@Joossshhhhyyyyy) reported
@eToroService Tesla 620 even if it returns to its previous ATH of 900 is a 45% gain. Potential gain lost because an app coincidently goes under maintenance in the most volatile day of 2021
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Flob
(@Flob18862321) reported
@eToroService Appreciate, finally a reasonable information. I do not know why this can not be published right away! People are worrying and get your standard answer, conspiracy theories are starting you are bankrupt. You could help us and yourself to be more transparent here next time!
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