eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Grenoble, Auvergne-Rhône-Alpes | 2 |
| Barcelona, Catalunya | 2 |
| Munich, Bavaria | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Bad Aibling, Bavaria | 1 |
| Nîmes, Occitanie | 1 |
| Goussainville, Île-de-France | 1 |
| Troyes, ACAL | 1 |
| Amiens, Hauts-de-France | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Grasse, Provence-Alpes-Côte d'Azur | 1 |
| Valdemoro, Comunidad de Madrid | 1 |
| Nanterre, Île-de-France | 1 |
| Bochum, NRW | 1 |
| Rastow, Mecklenburg-Western Pomerania | 1 |
| Salon-de-Provence, Provence-Alpes-Côte d'Azur | 1 |
| Milan, Lombardia | 1 |
| Nürnberg, Bavaria | 1 |
| Paris, Île-de-France | 1 |
| Adelaide, SA | 1 |
| Vigo, Galicia | 1 |
| Vienna, Wien | 1 |
| Pasto, Departamento de Nariño | 1 |
| Greater Noida, UP | 1 |
| Santiago, Región Metropolitana | 1 |
| Sydney, NSW | 1 |
| Düsseldorf, NRW | 1 |
| Zapopan, JAL | 1 |
| Reutlingen, Baden-Württemberg Region | 1 |
| Zürich, ZH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Andrea Pretara
(@EyesWideShots) reported
@eToroService how much time do you need to solve the issue?
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The Wolf Of Alt Streets
(@MichaelGowlett1) reported
@puffinstock @eToroService @eToro Agree bud, the service has been down for 14 hours. This disgusting. I'm leaving too
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erdem
(@aussi_erdem) reported
@eToro It seems that 2021 will be my last year in eToro. Now, your platform is Number 1 in my list of worst Trading platforms based on numerous technical issues I have experienced related to your platform.👎👎
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BoundedInANutshell
(@BoundedNutshell) reported
@MateoVaronaP @eToroService @eToro I'm also beginning to see patterns. Down when there's a crypto dip/correction and therefore buying opportunities. Hmm.
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Przemek J
(@pompejjo) reported
@eToroService how long we will wait 10hrs and you couldn't fix it? What about position that hit our sl because we can't extend them?
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Juul
(@Juul99131147) reported
I am a platinum+ member and my friends and family are mostly the same or at least platinum members. We really trusted @eToro but after 12hrs worth of down time, most of us have decided that when the platform returns we will be withdrawing every single cent. @eToroService
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Ashley Pettit
(@JustAshPettit) reported
@ipradhansk @eToroService I doubt it’s an IT issue. This happened just as people started selling crypto. My best guess is etoro did not have enough of a currency to cover the closing of buy or opening of short positions. This practice is very common yet should be more regulated
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maseh maroof
(@MaroofMaseh) reported
@eToroService @eToro When can we expect the issue tk be resolved ??
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D. B.
(@BeoursBeours) reported
@eToro @eToroService 9 hours since your last update. No email telling us what has happened and what you are doing to fix it. Still can't get access to my account. Shocking stuff.
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AusJack
(@strathjack) reported
@eToroService This downtime has been going on since around 11:30pm for me last night, haven't been able to access it all night/day. Its now been 18 hours down. Do you plan to compensate us all for the money we are losing?
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barry grannell
(@barrygrannell) reported
@eToro Seriously now! can we have some proper feedback on the problem and when will it be resolved, as this is crazy
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Michael Latimer
(@latimermcl) reported
@eToroService I can't actually believe that you could still be down, after so long, and not actually tell your customers what is wrong? This clearly is much more than an outage, so tell us, what is it!!!!!
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rob hallam
(@hallam_rob) reported
@eToroService @eToro EToro what’s going on why is it still down. It’s been hours now.
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Nicolas hersant
(@Neostigma1306) reported
@JeremiahBrowne2 @mrlevelup @eToro This time it won't. 18hrs still down.... This isn't just a "technical error". Either way they will lose most of their clients after today. Only a fool would stay with them.
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Dan
(@Dan39695551) reported
@eToroService Absolute disgrace of a company, how senior truly is your team when it's been almost 16 hours of down time for your service, cannot officially make a complaint as you prompt me to login and then I get the famous "Technical Difficulties" page