eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
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Withdrawals
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zaragoza, Aragon | 4 |
| Venelles, Provence-Alpes-Côte d'Azur | 1 |
| Köln, NRW | 1 |
| Hettenshausen, Bavaria | 1 |
| Munich, Bavaria | 1 |
| West Liberty, KY | 1 |
| San Rafael, Castilla y León | 1 |
| Barrow in Furness, England | 1 |
| Rennes, Bretagne | 1 |
| Bonn, NRW | 1 |
| Ejea de los Caballeros, Aragon | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Arturo Ponce
(@arthurneogza) reported
@eToro @eToroService WTF took you 8 minutes to close an operation, value changes to -30 dls of when i sent signal to close.. wtf guys
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Adam Nowek
(@adamnowek) reported
@Hellen__Caro @eToroService @ChrisFxTrader77 I'm getting this as well, still haven't had any help.
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Arann Murray
(@ArannMurray) reported
@Waddlestickss @eToroService Pretty much just told me it could be up to 7 days to be verified. Don't think theres much help they can offer.
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crc
(@FermiCon) reported
@eToroService Nice one etoro, tried to close my position when market opened and it took you 5 minutes to execute it which resulted in a 30% swing so a lost all my gains, **** off, withdrawing my funds from you
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Arann Murray
(@ArannMurray) reported
@Waddlestickss @eToroService Not much I can do. Can't force them to verify me quicker. And it's not up to the social media team in customer service. I'm sure they're overwhelmed with the amount of contacts that they're not able to help with.
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TrueManJoe
(@TrueManJoe1) reported
@eToroService There are multiple judgements stating that the you are accountable for technical issues, independent for the source of the issues. you are liable for loss due to issues. Not your provider. "liquidity providers" is your reason for everything on your scam platform. #etoro is #scam
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Vince
(@PretentiousBear) reported
@eToroService @eToro What is the point of having an account if I can't do anything with the money I deposited? Just look at numbers going up and down? I'm unable to open ANY position right now, even non-GME stock.
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AbdeRahmane
(@AbdexRahmane) reported
@eToroService @BaselBes0 I have to same problem
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Michael
(@MMosiuc) reported
@Etoro blocking GME on open. Wtf?!
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deadstocksneakerclub
(@deadstocksneak2) reported
@eToroService i keep trying to open a position but I keep getting an error saying I need to be verified but I am already verified
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DownTheStreet
(@avatarax) reported
@eToroService @TitanSquadBeatz and how long will it take? this doesn't feel like a bug, feels more like market manipulation
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Riventio
(@Riventio) reported
@PretentiousBear @eToroService @eToro I'm looking around right now, because I can't log in to my account at Stake(the most basic function of any online service), nevermind trading.
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Joost Driessen
(@rensole) reported
@eToroService @eToro how about you actually respond to customer services I can't even get any orders to go through
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Ra1nbox
(@ra1nbox) reported
@eToroService @iberia99 No it's not. It displays an error when you try to trade. Check your own social feed. Multiple complaints by multiple users who're all verified but can't trade
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Timo Adams
(@nopity93) reported
@Waddlestickss @ArannMurray @eToroService Can your mate buy positions? I got verified in an hour as well but every trade I try throws an error
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