eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Adelaide, SA | 1 |
| Reading, England | 1 |
| Kuala Lumpur, KUL | 1 |
| Maintal, Hesse | 1 |
| Nice, Provence-Alpes-Côte d'Azur | 1 |
| Paris, Île-de-France | 1 |
| Duisburg, NRW | 1 |
| Newport, England | 1 |
| Leeds, England | 1 |
| Bastia, Corsica | 1 |
| Haywards Heath, England | 1 |
| Melbourne, VIC | 1 |
| Schwäbisch Gmünd, Baden-Württemberg | 1 |
| London, England | 1 |
| Cardiff, Wales | 1 |
| Halle (Saale), Saxony-Anhalt | 1 |
| Mansfield, England | 1 |
| Toulouse, Occitanie | 1 |
| Hamburg, HH | 2 |
| Chelmsford, England | 1 |
| Manchester, England | 1 |
| Mössingen, Baden-Württemberg | 1 |
| Leipzig, Saxony | 1 |
| Friesoythe, Lower Saxony | 1 |
| Venelles, Provence-Alpes-Côte d'Azur | 1 |
| Zaragoza, Aragon | 4 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Harry (@Harrycqpm) reported@Everton @eToro Terrible game management terrible subs and the worst two strikers in the league
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Allocation Lab HQ (@AllocationLabHQ) reported@eToro I have a few feature ideas that could improve the eToro platform for both investors and Popular Investors. 1. Lock in option for Copy Trading and Smart Portfolios It could be interesting to introduce an optional lock in period where an investor commits capital for a defined time, for example one quarter as a minimum. If someone is confident enough in a strategy to lock their funds, Popular Investors could potentially receive slightly higher incentives for this type of committed capital. Investors who commit their capital could also receive something extra on top. You are smart people, I am sure you could come up with a good mechanism for this. 2. Calendar based take profit Currently we have standard TP and trailing TP, but a calendar based exit could also be useful. For example an investor could set a rule such as “close this position on a selected date” regardless of profit or loss. 3. Lower crypto sell minimum in the wallet The current $100 minimum for selling crypto in the wallet feels quite high for smaller traders/investors. Many traders use other exchanges like Bybit or Binance for active trading while treating eToro more as a long term investment hub. Allowing smaller crypto sell amounts in the wallet could make the platform more flexible and attractive for crypto users by lowering the entry barrier. Since the minimum investment is $10, the minimum sell amount could reasonably be something like $20. 4. Improve chart settings persistence Please i beg you to consider improving how chart settings are saved. At the moment charts reset to default when switching between assets. Many users do not want to constantly reconfigure their chart setup every time they open a new instrument. For example I personally use Heikin Ashi candles and currently I have to change this repeatedly. Even with the save option, indicator styles and chart settings are not always properly preserved. Improving this would significantly improve the overall quality of life on the platform for active traders. Thanks for reading and considering these ideas. 👍
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Thaddeus•Orion• СТО (@ThaddeusOrion1) reported@RichSwan74 @eToroTeam Hey mate, Sorry for the trouble. This looks like a Ui or firmware glitch. What cold wallet did you transfer your token ?
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Salahudeen Daudi (@DaudiSalah59430) reported@eToroTeam Hi, I need to close some short positions, and i can't login. It's quite urgent
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Mr. Cold (@Javier_Cold_) reported@eToro 31 days (1 month) since @eToro blocked my account, ignoring their own T&Cs. 27 days to review a bank statement. No information about how long it will take them to review 1 single bank statement. This must be one of the worst customer services ever. Almost like a scam.
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Rita B 🍀🇺🇸🇬🇧 (@RitaBFrank) reported@eToroTeam @suikaking What’s the technical problem? Be more transparent.
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Constella Cons Bout de boulle de pétanque (@Siniste21098626) reported@eToroTeam Can we hope for a small commercial gesture after that ? Brent lost 4 $ while service are offline. This is profit going away...
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Vicky Chopra (@angoor0aadmi) reported@eToroTeam Manage what? Prices go up and down all the time. What tf are u cooking here
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🤔 (@Archmicro) reported@eToroTeam It seems to be every time you 'improve' your platform. Please, stop trying to fix it, you fail every time 🙏
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яεηαтσ 🇭🇷 (@uwauRenato) reported@TeslaBoomerMama @IBKR @eToro gave me no issues, i received email to vote on the same day that voting started so I recommend them if anyone needs to find a new broker.
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Mr. Cold (@Javier_Cold_) reported@eToro 31 days (1 month) since @eToro blocked my account, ignoring their own T&Cs. 27 days to review a bank statement. No information about how long it will take them to review 1 single bank statement. This must be one of the worst customer services ever. Almost like a scam.
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Adekunle P 🎩 (@Adekunle_1304) reported@CPFC @eToro About to make life terrible for you all today
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Uzzie (@Uzzie04) reported@CalltoActivism What a shame stupid @eToro has restricted me from shorts! 🤮
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Martin Billionaire Parody🕷🦄 (@qotsa75) reported@eToro I've blocked you how ******** are you showing up on my feed??!
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🇳🇴viking of spurs🇳🇴 (@VikingSpurs) reported@tob1ade @CPFC @eToro So he is that bad? Cant score against anyone else but tottenham and palace?
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