eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Antalya, Antalya | 1 |
| Township of Evan, KS | 1 |
| Cannes, Provence-Alpes-Côte d'Azur | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Ozlem Ucar (@OzlemDubai) reported@eToroTeam What is wrong with etoro? they are not sending my money and i can't open a ticket even. What kind of service is this? I did not receive my last 2 withdrawals and nobody is there to assist
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A (@andrewdey1973) reported@eToro stop losses on dow 30 not working or saving again when update a position. Invest money take position but can place stop lose - either sit and watch or accept could lose large amount as system does not work again. Eveyday now faults which never use to happen.
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Patyxon (@Patyxon80) reported@eToro @yoniassia This platform is a complete joke; it operates like a mafia-style scam scheme that works to the detriment of investors. There are constant technical issues that cause a great deal of stress and financial loss. I wonder how many people have been harmed by this pseudo-platform?
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BRUCE iLLest 🏴☠️🪡🦈 (@jammusnu) reported@ugomatarazzo @6days1week @eToro okay. it’s fair to call them a broker, my bad. there are just brokers with longer proven reputation at top level and a boatload of assets & at the time we started buying shares in 2021 on no timeline would i have bought & held the largest $$ worth of my portfolio in eToro.
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Graham (@Lyntgra) reported@eToro @yoniassia Hello etoro support I have xrp in my wallet on etoro and theres no option for me to swop it for another crypto. I sm getting no help on your platform
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MossyHere (@MossyBroski) reported@eToro STAY AWAY from Etoro. Because of none-functional charts and shown price of a stock I couldn’t close my positions in time and lost over 2,5K and got no refund from Etoro. customer support sent me an Email after 2 weeks saying “none-functional charts don’t effect order execution”
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James Paterson (@Etoro_Airwalk86) reportedMajor gripe with @etoro & the P.I scheme I'm afraid that I'm sure I'm not alone in experiencing @yoniassia. I've been on the platform since 2020 and have now bee through at least 4 account managers! Each as unresponsive and slow ad the next one. I literally have never got an issued resolved by any of them. My most recent question was how do I get my Champion status back of which said criteria I meet am due at least 1 back payment of. Typically I was told I would get a response and didn't and now it seems my account manager has gone the way of the rest of them and has been sacked!
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Newton's Laws (@Newtons_Laws) reported@eToro I wouldn’t provide a service for 0% commission. Would you?
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Ozlem Ucar (@OzlemDubai) reported@eToroTeam What is wrong with etoro? they are not sending my money and i can't open a ticket even. What kind of service is this? I did not receive my last 2 withdrawals and nobody is there to assist
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BOXMAN (@Box_Hideman) reported@eToroTeam Hi, what is going on with your customer support? No one is answering when I ask the AI bot to connect me to a real person. You need to sort this out, your system is broken.
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Kateryna K🇺🇦 (@Katja_ket) reported@eToro Are you even aware of the technical issues on your website and the chaos it’s causing right now? Have you completely lost your minds?
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0.21 BTC (@0_21_BTC) reportedQ2 numbers can look good while the underlying U.S. strategy remains weak. @eToro, buying @tradezero doesn’t solve the bigger problem: you need to understand the U.S. customer, the U.S. market, and U.S. compliance from the ground up. If your long-term strategy is built on acquisitions instead of understanding the market you’re trying to win, eventually the market will decide what your company is worth, and that number may be closer to zero than you think. You built your story around Bitcoin. Now show that you actually understand the principles behind it.
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kvngfancy (@kvngFancy_) reported@eToro Hello etoro, your closed my friends account, blocked login, and refused to refund her $6,722 , you don’t reply her emails, no update on when to expect refund, you just went silent
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MIKE K (@dcb3b29b8b294c8) reported@eToro I've been locked out of my account because I'm not receiving my 2FA code. I've followed up on my support case three times over the past 72+ hours but haven't received a response. Since I can't log in, I also can't access live chat. Could someone please review my case?
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bt (@mustseetoknow) reported@eToro @walayat_na61034 @stockperks Missed trading all day today, promised a phone call to rectify the problem, guess what? I never received a call. Absolutely horrendous customer service
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