eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dresden, Saxony | 1 |
| Adelaide, SA | 1 |
| Reading, England | 1 |
| Kuala Lumpur, KUL | 1 |
| Maintal, Hesse | 1 |
| Nice, Provence-Alpes-Côte d'Azur | 1 |
| Paris, Île-de-France | 1 |
| Duisburg, NRW | 1 |
| Newport, England | 1 |
| Leeds, England | 1 |
| Bastia, Corsica | 1 |
| Haywards Heath, England | 1 |
| Melbourne, VIC | 1 |
| Schwäbisch Gmünd, Baden-Württemberg | 1 |
| London, England | 1 |
| Cardiff, Wales | 1 |
| Halle (Saale), Saxony-Anhalt | 1 |
| Mansfield, England | 1 |
| Toulouse, Occitanie | 1 |
| Hamburg, HH | 2 |
| Chelmsford, England | 1 |
| Manchester, England | 1 |
| Mössingen, Baden-Württemberg | 1 |
| Leipzig, Saxony | 1 |
| Friesoythe, Lower Saxony | 1 |
| Venelles, Provence-Alpes-Côte d'Azur | 1 |
| Zaragoza, Aragon | 2 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Jinkz (@Jinkzwashere) reported@VikingSpurs @CPFC @eToro I’m confused, will have to put it down as glory hunter response.
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Michael berridge (@Michaelberridg3) reported@eToro Tried to give your company another chance but now funds are lost in an internal transfer. Please fix case number 08911880….
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Andy Lee (@andyleeck) reported@eToro @lale_akoner Please @Etoro please help
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JMan (@TheFinPitch) reported@LongInnovation @eToroTeam I was down -1.44% today 🛑
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Peppermint_NL (@PhilNA65787911) reported@eToroTeam Do you have an issue regarding withdrawal system? My fund keeps returning to my etoro acct. I cannot send to my bank acct
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RG | Tyberious (@Tyberious) reported@eToro Why am I getting emails from you saying that I registered an account and why cant I contact your support without an account???
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Dan (@dancatroc) reported@eToro My wife was sim hacked and lost access to her account. She opened a ticket 4 days ago and is still getting messages saying her money is being transferred into crypto. This is outrageous. Funds are not safe on this platform and customer services are non existent.
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Vicky Chopra (@angoor0aadmi) reported@eToroTeam Manage what? Prices go up and down all the time. What tf are u cooking here
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Constella Cons Bout de boulle de pétanque (@Siniste21098626) reported@eToroTeam Can we hope for a small commercial gesture after that ? Brent lost 4 $ while service are offline. This is profit going away...
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Kennyblaze (@Undaunted0001) reported@eToro Please don't use this platform, you will surely regret they lock people money can't withdraw worst costumer service ever
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Mo Tafech (@MoTafech) reportedI have money in @eToro since 2 years but I changed my phone number and I can't access them. Their team ignores support requests. All other tools were responsive when I changed my number except @eToro. Shouldn't this be illegal? Anyone can recommend some legal action here?
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Michael berridge (@Michaelberridg3) reported@eToroTeam Just did please fix I have already gone through the process
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Mr. Cold (@Javier_Cold_) reported@eToro @lale_akoner 31 days (1 month) since @eToro blocked my account, ignoring their own T&Cs. 27 days to review a bank statement. No information about how long it will take them to review 1 single bank statement. This must be one of the worst customer services ever. Almost like a scam.
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Jason Horton (@Space_Horton) reported@SpaceInvestor_ You got your wish - they're only charging a 0.5% management fee! Frankly I'm surprised it's taken this long for fees to start coming down on these ETFs. Still too much IMO but maybe I'm biased because my copiers on @eToro pay 0.0% - yes that's shameless self promotion :)
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🤔 (@Archmicro) reported@eToroTeam It seems to be every time you 'improve' your platform. Please, stop trying to fix it, you fail every time 🙏
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