eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
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Withdrawals
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zaragoza, Aragon | 4 |
| Venelles, Provence-Alpes-Côte d'Azur | 1 |
| Köln, NRW | 1 |
| Hettenshausen, Bavaria | 1 |
| Munich, Bavaria | 1 |
| West Liberty, KY | 1 |
| San Rafael, Castilla y León | 1 |
| Barrow in Furness, England | 1 |
| Rennes, Bretagne | 1 |
| Bonn, NRW | 1 |
| Ejea de los Caballeros, Aragon | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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JD
(@Jaimin2006) reported
@eToro @eToro please don't bother going public. If you do - you would have to provide customer service and it will be a steep learning curve for you guys. Can you please give me my $215 dollars that has disappeared in your system.
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Hrishikesh Sekhar
(@hrishi_sheikh) reported
Hi @eToro. Have uploaded verification documents multiple times. Unable to raise a complaint with the nothing more than an error message mentioning please try again later. Still awaiting a response from @eToroService. It's amazing there is no #CustomerService email address.
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badhabits_tech
(@Badhabits090) reported
Anyone else having problems opening the @eToro @eToroService app on Android? #etoro
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Tika Sinaga
(@tikasinaga) reported
@eToro Is Etoro down? Have tried VPN too and it ain't work
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Nauman
(@Nauman99234085) reported
@EveryBitHelps_ @eToro @eToroService Really bad service, I guess.
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Sebastian White
(@SebWrites) reported
@EtoroWarning Thanks. It is appreciated. @Etoro have just got rid of telephone support for Gold Members... no consultation on behalf of members, when they are supposed to becoming a #PLC and 'more' responsive the public? @eToroService
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etoro_warning
(@EtoroWarning) reported
@GuldenHoeck @eToroService I hope they fix your issue But please consider looking into more reliable trading platforms that come with better customer support. Based on the # of user complaints I see that are ignored > 3+ weeks, eToro seems to prioritize marketing over user satisfaction. Good luck!
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Bilal Chmayssani
(@BChmayssani) reported
@eToro Due to local complication in our bank Systems the transfer was not executed and at the same time my account was blocked. I kindly ask you to follow up on this issue since I have opeb=ned more than 5 cases and without any positive result. Thank you
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Je Dimacali
(@JeDimacali) reported
@eToroService Help... I live in United Arab Emirates, the Etoro App. Doesn't open in Android Huwawei, while my wife's Etoro in her Samsung is Available. Please help.
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ChumpChange
(@dabozuk) reported
@EveryBitHelps_ @eToro @eToroService Most of these services offer the same functionality, so for me the key discriminator is customer service and dedication to resolving problems. Example - ByBit compensated me for a screw up on their trading user interface 10 days after it happened. We remember these things.
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JD
(@Jaimin2006) reported
@eToro @eToro customer service -Can you please refund me my $215 that you have deducted and paid to someone I was following. Money has now gone into blackhole and your next to non-existent customer service obviously can't help.I don't think you even employ humans to respond to emails.
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Λ l
(@ALJVD1) reported
Anyone got any horror stories with Etoro customer service? I'd want to hear them and let's use this #TradingWithEtoro @etoro
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Sir Razz
(@itsrazzhd) reported
@geoolihag @LCFC @eToro nah he’s quality
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#1 RELL Hater
(@Logophilic_) reported
@_younite @eToro Do some research before you decide which brokerage to buy with, eToro is notoriously bad.
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etoro_warning
(@EtoroWarning) reported
@Michael07936919 @eToroService Do consider other trading platforms that are far more reliable, and come with better customer support. eToro doesn't seem to care that its users are losing money & missing out on buying opportunities, while they wait in vain. I hope you recover your losses. Good luck!
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