eToro

eToro Outage Map

The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

eToro users affected:

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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Berlin, Land Berlin 2
San Rafael, Castilla y León 1
Barrow in Furness, England 1
Rennes, Bretagne 1
Bonn, NRW 1
Ejea de los Caballeros, Aragon 1
Steinfurt, NRW 1
Zürich, ZH 1
Marktheidenfeld, Bavaria 1
Herentals, Flanders 1
Zug, ZG 1
Balaguer, Catalunya 1
Watford, England 1
Caerphilly, Wales 1
Arth, SZ 1
Valencia, Comunitat Valenciana 1
Santa Cruz de Tenerife, Canary Islands 1
La Laguna, Canary Islands 1
Burton upon Trent, England 1
Barcelona, Catalunya 1
Birmingham, England 1
Marseille, Provence-Alpes-Côte d'Azur 1
San Sebastián de los Reyes, Comunidad de Madrid 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

eToro Issues Reports

Latest outage, problems and issue reports in social media:

  • EduaPereyra Edu Pereyra (@EduaPereyra) reported

    @Rafael53572034 @eToroService Simple. They won't let you earn more money than they want you to. Every volatile day they have serious issues. I will not expect to have another one. The made us loose maybe the best opportunity of 2021.

  • paddy1973 Princess Consuela. (@paddy1973) reported

    @SeanADouglas @eToroService @Microsoft I get the feeling it's bad logic on the eToro side, rather than an issue with MS - if it was MS all businesses using their platform would have suffered. They called in MS to fix the eToro issue, while making it sounds like MSs fault.

  • sootser Sootser (@sootser) reported

    @cerry_alexa @fearandturn__ @eToroService So it is basically useless. When the service goes down we should be able to close our positions and open new ones on the offline tool. It isn't too hard for them to make a program that will enforce the trade on the price it had at the exact moment you closed/opened.

  • mico130384 Chris McCulloch (@mico130384) reported

    @eToroService @eToro Can we have an explination at least of what happened yesterday? Why were your services down for a whole day of trading? I think you owe everyone an answer at the very least. Thank you

  • paddy1973 Princess Consuela. (@paddy1973) reported

    @eToroService I would suggest that if you have any chance of rebuilding confidence in your platform before your IPO you release the details of this "technical issue" rather than a vague suggestion of an unknown problem.

  • julymcgunz Julio Gonzalez (@julymcgunz) reported

    @eToroService @eToro Oh c’mon... enough with this no sense. Im out, after almost 5 bumpy years using the platform, grateful for the free money, but fix your bs please.

  • drmandarin drmandarin (@drmandarin) reported

    @eToroService Again - no details provided of what the problem was, or what steps are being taken to improve your systems. Placing limits on your customers doesn’t constitute improving your systems.

  • MmdLuca Luca Mmd (@MmdLuca) reported

    @eToroService Still Not working ?

  • Dagoox Richard (@Dagoox) reported

    @eToroService @eToro I wanted to start with less than $1k first after testing the grounds with a virtual portfolio, but these recent problems and the "solution" with gating the trade, I would rather not risk my money on this platform. Too bad.

  • mrrfoxtrot Mas Elom (@mrrfoxtrot) reported

    @eToroService I suggest you fire him, he's a problem not a solution

  • 2ers Tony Crosse (@2ers) reported

    @eToroService @eToro So what way the issue? Trying to grow too fast too quickly? After such a lengthy closure are there now proper measures in place to ensure the increasingly frequent disruptions are now at an end? I believe as soon as there's any volatility it will fold again. I have no trust left.

  • wolveri19754630 wolverine (@wolveri19754630) reported

    @eToroService fire him, he’s not the solution lol

  • Ash_Bradders Ashley Bradbrook (@Ash_Bradders) reported

    @eToroService Awful platform. Top work, Tuval 👏🏼

  • XaviLoharces Plusvàlua d'Hòsties ☭ (@XaviLoharces) reported

    This is the icing on the cake. Bad service and it's just getting worse! Thank you @eToroService @eToro

  • A2_Ankit Ankit Agarwal (@A2_Ankit) reported

    @eToroService @eToro Lot of other platforms like T212, Webull and so many others are giving free shares and after such a major outage on such a volatile opportunistic day the least that should be done is to give a certain %/share as an apology rather than an email at least to club members

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