Is eToro down?

Problems in the last 24 hours

eToro signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

• Service-wide signals
• Service-wide baseline

Most Reported Problems

The following are the most recent problems reported by eToro users through our website.

• Login (67%)
• Website (33%)

Live Outage Map

The most recent eToro outage reports came from the following cities:

City	Problem Type	Report Time
Antalya	Login	10 days ago
Cannes	Website	2 months ago
Paris	Website	3 months ago
Hackney	Login	4 months ago
Amboise	Withdrawals	4 months ago
Villejuif	Trading platform	4 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

eToro Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ozlem Ucar (@OzlemDubai) reported 1 minute ago

  @eToroTeam What is wrong with etoro? they are not sending my money and i can't open a ticket even. What kind of service is this? I did not receive my last 2 withdrawals and nobody is there to assist

• 
  Kateryna K🇺🇦 (@Katja_ket) reported 3 minutes ago

  @eToroTeam Are you even aware of the technical issues on your website and the chaos it’s causing right now? Have you completely lost your minds?

• 
  Praveen (@praveen2711) reported 4 minutes ago

  Pathetic customer support. A withdrawal request pending since July 21... All I hear is that operations team is looking into it and will reply by email. Case number 11574813 @eToro

• 
  Ozlem Ucar (@OzlemDubai) reported 8 minutes ago

  @eToroTeam What is wrong with etoro? they are not sending my money and i can't open a ticket even. What kind of service is this? I did not receive my last 2 withdrawals and nobody is there to assist

• 
  kryptorose (@kryptorose_eth) reported 11 minutes ago

  @eToroTeam @eToro Thank you for joining the conversation. To give you more context, in the screenshot i provided they are impersonating the platform official channels. Now the issue that comes from whatsapp’s UI is that visibly there is nothing to hint that this is fake acc. 1/

• 
  bt (@mustseetoknow) reported 12 minutes ago

  @eToro @walayat_na61034 @stockperks I’ve repeatedly asked them to contact me via a phone call due to medical reasons, they are well aware of these problems but still respond via email. I won’t repeat my issues on here but you can easily find out.

• 
  👽bee, jinx apologist👽 (@abby_evangelina) reported 12 minutes ago

  @eToro you should probably fix that. thats a really nonsensical system

• 
  kryptorose (@kryptorose_eth) reported 14 minutes ago

  @eToroTeam @eToro My point being that, please consider improving your process of communication with users and clients because there’s too much room for doubt. And, i think that, from support pov, if i needed any guidance regarding my port i’d reach you out, not your agents reaching out to me.

• 
  MIKE K (@dcb3b29b8b294c8) reported 14 minutes ago

  @eToro Hi, can I follow up please? your support has reached out yesterday but have closed the case before confirming that my issue has been resolved.

• 
  Ozlem Ucar (@OzlemDubai) reported 19 minutes ago

  @eToroTeam What is wrong with etoro? they are not sending my money and i can't open a ticket even. What kind of service is this? I did not receive my last 2 withdrawals and nobody is there to assist

• 
  Yeka (@calx_cellar) reported 19 minutes ago

  @eToro i've got a simple spreadsheet that might help, i can send it your way if you want

• 
  Leebert Bairdian (@LeebertBairdian) reported 20 minutes ago

  Anybody on what happened to $SECZ on @etoro? No communication at all @yoniassia or @eToroTeam? Stock just disappeared and can't buy. Wtf

• 
  Snorres Edda (@Snorres3dda) reported 20 minutes ago

  @eToro WARNING: eToro is an Israeli company and I’d not trust any financial or personal data to an Israeli company. eToro has also been involved in multiple violations leading to fines and or settlements as regulators have cracked down on them. Both in the US and Europe.

• 
  TommoSutts (@TommoSutts) reported 26 minutes ago

  @eToroTeam Customer services have been 0 help. I will be consulting my legal team and closing my etoro account as soon as possible.

• 
  BRUCE iLLest 🏴‍☠️🪡🦈 (@jammusnu) reported 27 minutes ago

  @ugomatarazzo @6days1week @eToro because someone has paid them the losing side. but what if everyone won? i persobally wouldn’t recommned them but they do provide a brokerage as pary of their service.

• 
  Kaizen Labs (@KaizenLabsabc) reported 28 minutes ago

  @leonid_zador @eToro No bad, is it dividends?

• 
  Daniel Alvarez (@tsuginodan) reported 28 minutes ago

  Hi @eToro am I the only one having issues with login/write code screens? 1st try: code was wrong. 2nd try: pressing on phone call option fails. Been like this since this morning. Any health page so i can monitor when the issue is solved?

• 
  Daiviet Huynh (@daivieth) reported 33 minutes ago

  @eToroBuilders @eToro How can I contact the API developer team for support? thanks

• 
  Curt (@unknownuser3e1a) reported 33 minutes ago

  @Everton @eToro Oh please score send spurs down ffs

• 
  Senseal (@_Senseal_) reported 33 minutes ago

  @eToro Get ******** off my timeline

• 
  Graham (@Lyntgra) reported 40 minutes ago

  @eToro @yoniassia Hello etoro support I have xrp in my wallet on etoro and theres no option for me to swop it for another crypto. I sm getting no help on your platform

• 
  R (@AlphaRichard) reported 42 minutes ago

  @eToro @WisdomTreeEU Work on removing #WageTheft - the single largest issue in capitalism today. Courting investors proves this is a company who aren't practical for the modern human. Just greedy old white males.

• 
  NASDAQ 7/24 (@PubNasdaq) reported 43 minutes ago

  @eToroTeam My girlfriend has an account on eToro, and her account manager is currently Rebecca Ruimy. However, we have not been able to receive any response from her for several days. This lack of communication is becoming very frustrating as no support or follow-up is being provided. If this issue cannot be handled by the assigned account manager, please assign her a different account manager as soon as possible. We would appreciate urgent assistance, as this situation is affecting her account experience. Thank you.

• 
  Trinity N. TARKHNISHVILI - TSIKHISJVARELI (@Trinity_N_T) reported 46 minutes ago

  @eToroTeam @eToroFr What the stupid customer human service you have - I have been awaiting live agent almost an hour via Assistance via chat - and the bot is saying the same - "Feel free to ask if there’s anything I can assist with while you continue to wait! " This craziness must end! If I want to wait for this is email customer service not live chat! It is totally unacceptable!

• 
  **** (@St30221Richland) reported 49 minutes ago

  @eToro @eToro thank you for the rapid response publicly… Case number: 11581092 I’m getting the code to my phone number but no email to reset the password so I can put the app on my new @Apple Air product… I unfortunately used the Apple login button and for some strange reason it did not work this time even with Face ID enabled… So Face ID on, Apple button used as login, I logged out and tried logging back in to put a new password to the app to make it easier to put on my laptop but no dice, ran through the online app to reset it via forgot password and got the code but no email with reset link…I’m not sure what went wrong but if you need more info I sent 2 pics in the case..I can send you the codes pic if it’s needed… Again thank you…

• 
  鼠 (@suppersday) reported 55 minutes ago

  @eToro Thanks, but why do you not allow people to contact your customer services team without signing in first? This goes against regulatory rules for financial organisations in the UK.

• 
  HodlFM (@Hodl_fm) reported 57 minutes ago

  @Frajerhejt @extendedapp @eToro Sentiment around extended has been quite bad, team seems to be too slow

• 
  Baran (@Baran584304) reported 58 minutes ago

  @eToro millions of people investing on etoro since 2007? that sounds like a lot of money changing hands but where is the real collective intelligence when markets crash anyway algorithms might be flawed but human emotion causes just as much damage in trading

• 
  eToro Builders (@eToroBuilders) reported 58 minutes ago

  @Herukos_ @eToro smart setup. 12h portfolio sig + 15min TTL is the right approach when webhooks aren't available yet. if you hit any edge cases with stale data or want to pressure test the concurrency model, reach out. this is exactly the kind of technical work we want to support.

• 
  SHS (@flyhsuk) reported 59 minutes ago

  @Everton @eToro Completely useless club. Whole of football needed you to beat a truly awful Spurs team. Still cannot. Idiots