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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
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Login (52%)
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Website (39%)
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Trading platform (6%)
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Withdrawals (3%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Köln |
Login | |
| Hettenshausen |
Login | |
| Munich |
Website | |
 West Liberty |
Website | |
 San Rafael |
Login | |
 Barrow in Furness |
Withdrawals |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Raja Faizzal
(@rmfaizzal) reported
@eToroService wtf? Stop holding GME already. The market is already open for others!
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Amjad Ali
(@amjadal53356181) reported
@GeiirCc @eToro I really do wonder if the regulators have looked in to Etoro properly and if anyone has in fact taken this issue to the courts.
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Finn Thorwarth
(@BoxerBuffa) reported
And #etoro going down again. Can't handle the market... #GME @eToro @eToro_DACH
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john pearson
(@JayPers81) reported
@eToro Are you a scamming customers? Your app verification is not working properly, i've contavted you several times over the past week and it looks like you've suspended my portfolio - this is criminal!
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Judson
(@SirJudson) reported
@eToroService Why tell us to DM? Nobody is going to help Oh wait, it's exactly like that $50 you promised me for signing up that I never got. This whole platform is an absolute joke. I regret signing up almost as much as I regret not buying BTC when it was less than a dollar.
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Husnain khaliq
(@khaliq_husnain) reported
I expected a much better service at eToro!! Made a deposit 20 days ago and still waiting for it to reflect in my account. No one responding from customer service @eToro
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Qasim
(@Muhammadqasimo) reported
@eToro Very lazy Costomer service and Super slow process of verification. This app can make you angry only.
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TrueManJoe
(@TrueManJoe1) reported
@eToroService If so, it should be no problem to provide the unique REF. No. to report the issues to the regulatory authority. PIP was regulated company, Wirecard is regulated company. It mean nothing to be regulated, if criminal activities going on and tuning of documents and software takes1/2
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Oakleyvale
(@Oakleyvale1) reported
@SouthamptonFC @eToro Stephens was quality as was Jan.
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Jxmmy
(@JimmyJeRyder) reported
@eToro **** off with that what if bullshit
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Lewis (🔴⚪️🔴)#WATP
(@scummerruebs) reported
@scotty1mcpippin @SouthamptonFC @eToro He doesn’t want a step down
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🥷🏼
(@seblcfc) reported
@LCFC @eToro Sfe right again wtf + good team lads come onnnn
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Tumi san
(@tumiitholeng1) reported
@eToroService @eToro Today is the start of week 3 of eToro failing to verify my mother’s account = another day of loss in earnings. Thanks team, your customer service is -?! Non-existent. I shall now endeavour to post this through each day, everyday here, until it is resolved.
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Radoslav Dyakov
(@DyakovRadoslav) reported
@eToroService The problem is transactions from credit/debit cards. Deposit is not appear on the balance in etoro accounts.
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viecoxx
(@viecoxx) reported
@eToro EToro sold all my positions without warning, and won’t let me withdraw my money is been two weeks and support won’t get back to me!!! Be aware!!!!
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Qasim
(@Muhammadqasimo) reported
@eToroService I wish customer service replies that fast as you guys do on social media. It’s has been more than 10 days pending verification.
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Bitcoin Bull
(@OswaldoFranco20) reported
@eToro @eToroService until I get a response from customer service support @eToro , I will continue to post negative reviews on a daily basis on all my social media platforms. Don't use Etoro!!! If you ever have a problem, good luck!!!! #Bitcoin #cryptocurrency #money
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Radoslav Dyakov
(@DyakovRadoslav) reported
@eToroService @eToro What is happening with deposits? The problem is BIG a lot of people complain that they can't see their deposits on their etoro accounts
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Bitcoin Bull
(@OswaldoFranco20) reported
3 weeks ago I changed my phone number and been locked out of my account because the login verification is being sent to the old number. I've been trying to get help from Etoro for over 3 weeks. After numerous emails I still haven't heard from them. Very disappointed! @eToro
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daivieth
(@daivieth) reported
@eToroService Can you fix it!!!
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Crypto reserach
(@BjornIsberg) reported
@eToro Why make ads when you don’t have support or accept new customers???
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ShatruFun Sinha
(@FunSinha) reported
@eToroService @BobbyAxelcoin "We do not scam our users", Give me a break, I transferred USD 1000/- to eToro NAB Sydney, even after 17days money is not reflecting in my account, none of your so called service teams are helping, now that word Scam seems to be a correct word
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lance miller
(@cyber_miller) reported
@eToro I wired $10K to eToro on Dec 23 and they have yet to show it in my account. "Customer Service" says they are very busy and to be patient. You have held my money against my will for ONE MONTH now - it is way beyond time to take action and return my wire!
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Luis Miranda
(@siul__3) reported
@eToroService ok, but i already sent my documents about 21 working days ago and i haven't received an email because there may have been a problem, can't you see why i'm not verified please?
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dephreq
(@jmynude) reported
@eToro Been waiting for weeks for a response from your support, maybe put bernie in the customer support department?
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Steve Upton
(@steve65297380) reported
@eToro Still waiting for review of failed transfer weeks latter.All i have to show is a realized loss and no explanation.Hopeless unprofessional service
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Jatin Batra
(@jatin_batra1) reported
@eToro Yo etorro I have been trying a lot to open an account but in vain ! Could you help me with that ? Somehow my account never gets verified
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Steve
(@g0lfp) reported
@eToroService More: I have tried this now in Firefox, Chrome and the Android App v284.0.1 and can confirm that the problem exist across all platforms. In the edit trade pop up. Change the TP and click update. Nothing happens. the pop up closes but the TP remains unchanged. Hope that helps.
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Put me in, coach
(@MyContentOnly) reported
@eToro Why is your customer service sooo bad? So hard to get a hold of a live person and they never have the answers
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D.Bonachea
(@kluivertawesome) reported
4 day I can't speak on @eToro because one of its moderators made a mistake, ban the chat and nobody responds to help me