eToro status: trading issues and outage reports
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Full Outage Map
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Problems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
- Login (56%)
- Website (26%)
- Trading platform (18%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dresden
|
Login | 14 hours ago |
 Adelaide
|
Login | 22 days ago |
 Reading
|
Trading platform | 26 days ago |
 Kuala Lumpur
|
Login | 1 month ago |
|
Maintal
|
Website | 1 month ago |
 Nice
|
Website | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Rita B 🍀🇺🇸🇬🇧 (@RitaBFrank) reported@eToroTeam @suikaking What’s the technical problem? Be more transparent.
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Mr. Cold (@Javier_Cold_) reported@eToro Day 16 of @etoro not returning my money, 16 days reviewing a bank statement. No warning and no knowing when they will finish "reviewing" my document. This is the customer service anyone can expect from eToro...and they don't care.
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Michael berridge (@Michaelberridg3) reported@eToro FINRA COMPLAINT PENDING IF YOU DON’T RELEASE THE RESTRICTION.
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Wilmer Arteaga (@killerwilmer) reported@eToro @eToro my withdrawals are blocked and support keeps closing my tickets without solving anything. I need urgent help accessing my funds.
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Dan (@dancatroc) reported@eToro My wife was sim hacked and lost access to her account. She opened a ticket 4 days ago and is still getting messages saying her money is being transferred into crypto. This is outrageous. Funds are not safe on this platform and customer services are non existent.
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Mr. Cold (@Javier_Cold_) reported@eToroTeam 26 days of @eToro blocking my money in a breach of contract and their own T&Cs, 22 days to review a single bank statement. This is the customer service people can expect from them... @yoniassia your guys are doing a great job...(irony)
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Mufc Aristocracy (@MufcAristocracy) reported@Everton @eToro Wtf was Pickford doing on that cross
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Rita B 🍀🇺🇸🇬🇧 (@RitaBFrank) reported@eToroTeam @suikaking Funny how the London metal exchange had a tech glitch yesterday 🤔
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Kennyblaze (@Undaunted0001) reported@eToro Please don't use this platform, you will surely regret they lock people money can't withdraw worst costumer service ever
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Carl Phillips (@CarlitosWayDel) reported@eToroTeam Still can’t see my ISA so the issues are not resolved
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Paul Lewis (@paulstevenlewis) reported@eToroTeam when I log into my account, there is no sign of my cash ISA. Clicking on the ISA tab in the menu gets “ an error has occurred, please try again“. Very worrying to find your money has disappeared… and your customer service chat is completely unresponsive as usual.
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XilveR𓃵 𝕏☻ (@xilver256) reported@CPFC @eToro The problem you think you are finding onana banana in goal
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LongInnovation (@LongInnovation) reported@eToro @eToroTeam @eToroUS Has to be the most ****** business of all time. 1. I had to personally ask them 20 times to add the YTD chart back onto the app. Why in the world would a brokerage not tell you your YTD performance. 2. It took 4 different agents last time to find someone competent enough and with half a brain for them to actually physically help me. 3. There’s now 3 different ways to check your YTD performance. The first is wrong by around 7 or 8% how? The second was around 12 hours delayed but was accurate, this is now frozen and has now not updated for nearly 2 days? The last is now just completely wrong and the chart doesn’t even make sense 💀 What an absolute **** show of a business. This is a warning to everyone not to use EToro, i will soon be moving my funds if this absolute joke of a business doesn’t improve. - if you’re starting your investment journey avoid EToro at all costs.
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Martin U (@MrMartinU) reported@eToro have no ability to connect you to humans to resolve and urgent issue despite their chatbot saying they will connect! They also can’t sell stocks promptly and cancel orders #thieves #fraud
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darren james (@darrenjames007) reported@carolynheslin @eToro customer service is non existant.
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Andy Lee (@andyleeck) reported@eToro @lale_akoner I have Etoro. I cannot cancel a pending order. I am Etoro Platinum Club member. I asked customer service for help. No help came! Etoro account name is Andy Chien Kuan Lee
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JMan (@TheFinPitch) reported@LongInnovation @eToroTeam I was down -1.44% today 🛑
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TD5 (@YMGeo) reported@eToroTeam hi there. I raised a ticket with you almost 2 weeks ago about an issue I had with your platform that ended up costing me money. Please can you engage?
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Jabroni (@JabroniTV) reported@Wendy8544417517 @eToro same problem here
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Mohammad Fazeli (@FazeliM0hammad) reported@eToro Hello friends, I have just started learning trading. Due to the bad economic situation in my country, I cannot invest much money in this business.(just 150$) if it is really possible for u, help me little This is my wallet address TJ3XaZKsUgSu4fhE3ZhMnzhASe5x9tQByt TRC20
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NASDAQ 7/24 (@PubNasdaq) reported@eToro Are you kidding me? The futures market is open, but we can't even log into eToro from our computers! Every single week there's a new problem. I'm tired of writing to you every week. We are being humiliated with our own money! 😡
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Mr. Cold (@Javier_Cold_) reported@eToroTeam 13 days investigating and reviewing a bank statement...excessive like eToro requests. When asked for a timeframe, no answer. @eToro is in breach of clause 26.5 and 14.10, and people deserve to know how bad and slow is your customer service team.
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EpicFedora (@EpicFedoraSkilz) reported@eToro Christ, i used to like the alpine team. I'll find someone else to support..
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سام صالحی (@SSalhy34820) reported@eToro I am from Iran, can anyone help me? This is my Bitcoin wallet address. bc1qjcv776uhfva57mqnq4t6vthqx9xllmxtg5zegq
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Salahudeen Daudi (@DaudiSalah59430) reported@eToroTeam need support, the chat function is not working on app
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Mo Tafech (@MoTafech) reportedI have money in @eToro since 2 years but I changed my phone number and I can't access them. Their team ignores support requests. All other tools were responsive when I changed my number except @eToro. Shouldn't this be illegal? Anyone can recommend some legal action here?
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KUNG FLU TARIFF$ (@KUNGFLUTARIFFS_) reported@eToroTeam A Final Solution against jews; israel; and eToro is required.
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Mr. Cold (@Javier_Cold_) reported@eToro 27 days with my money held by @eToro, ignoring their own T&Cs as they did not communicate it to me. And 23 days to review my bank statement and confirm it is MY money. Why is eToro so incompetent? Why does your customer service sucks? Why don't you follow your own T&Cs?
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Darius (@trocyszyn) reported@eToro Hello, why the platform stopped working? I cannot log in. When trying to: a) start chatting at help center it tries to log in (not working) b) open ticket -> moves to start chatting c) Clicking on: ‘problem signing in’ -> just refreshes same page pls help
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The dead stonk (@Brad27395777) reported@eToro I've been sat waiting for over an hour for a customer service chat. Nothing what is going on