eToro status: trading issues and outage reports
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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Problems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
- Login (57%)
- Website (25%)
- Trading platform (18%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Login | 9 hours ago |
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Login | 2 days ago |
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Login | 23 days ago |
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Trading platform | 27 days ago |
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Login | 1 month ago |
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Website | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Mr. Cold (@Javier_Cold_) reported@eToro 27 days with my money held by @eToro, ignoring their own T&Cs as they did not communicate it to me. And 23 days to review my bank statement and confirm it is MY money. Why is eToro so incompetent? Why does your customer service sucks? Why don't you follow your own T&Cs?
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Pedro Louro (@aero_pedro_) reportedYesterday's @eToro login outage (3rd day in a row now) resulted in another loss. What a brilliant platform for trading #CFD.
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Pedro Louro (@aero_pedro_) reportedlol @eToro, I can't even deposit (yes, deposit) money into my account. You have the worst trading platform I have ever used. Too unprofessional to be taken seriously.
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Wilmer Arteaga (@killerwilmer) reported@eToro @eToro my withdrawals are blocked and support keeps closing my tickets without solving anything. I need urgent help accessing my funds.
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Karl (@Karl44006720) reported@eToro @eToro i have an account with etoro for the oast 3 years and now i am confused why my login us not working . and it is showing that Etoro in unavailbale in your country. Please advise what should i do .
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TD5 (@YMGeo) reported@eToroTeam hi there. I raised a ticket with you almost 2 weeks ago about an issue I had with your platform that ended up costing me money. Please can you engage?
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Wilmer Arteaga (@killerwilmer) reported@eToro @eToro my withdrawals are blocked and support keeps closing my tickets without solving anything. I need urgent help accessing my funds.
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David (@Haviermerko) reported@VikingSpurs @CPFC @eToro Typical oversea plastic support ya local 👍🏻
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darren james (@darrenjames007) reported@carolynheslin @eToro customer service is non existant.
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Mr. Cold (@Javier_Cold_) reported@eToro @eToro has blocked my money 14 days since they received all the documents they demanded. 17 days since they blocked my money without warning, email or message. 17 days of constant messaging and being ignored by eToro. Worst customer service ever!
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Kennyblaze (@Undaunted0001) reported@eToro Please don't use this platform, you will surely regret they lock people money can't withdraw worst costumer service ever
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Peppermint_NL (@PhilNA65787911) reported@eToro Do you have an issue regarding withdrawal system? My fund keeps returning to my etoro acct. I cannot send to my bank acct
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Allocation Lab HQ (@AllocationLabHQ) reported@eToro I have a few feature ideas that could improve the eToro platform for both investors and Popular Investors. 1. Lock in option for Copy Trading and Smart Portfolios It could be interesting to introduce an optional lock in period where an investor commits capital for a defined time, for example one quarter as a minimum. If someone is confident enough in a strategy to lock their funds, Popular Investors could potentially receive slightly higher incentives for this type of committed capital. Investors who commit their capital could also receive something extra on top. You are smart people, I am sure you could come up with a good mechanism for this. 2. Calendar based take profit Currently we have standard TP and trailing TP, but a calendar based exit could also be useful. For example an investor could set a rule such as “close this position on a selected date” regardless of profit or loss. 3. Lower crypto sell minimum in the wallet The current $100 minimum for selling crypto in the wallet feels quite high for smaller traders/investors. Many traders use other exchanges like Bybit or Binance for active trading while treating eToro more as a long term investment hub. Allowing smaller crypto sell amounts in the wallet could make the platform more flexible and attractive for crypto users by lowering the entry barrier. Since the minimum investment is $10, the minimum sell amount could reasonably be something like $20. 4. Improve chart settings persistence Please i beg you to consider improving how chart settings are saved. At the moment charts reset to default when switching between assets. Many users do not want to constantly reconfigure their chart setup every time they open a new instrument. For example I personally use Heikin Ashi candles and currently I have to change this repeatedly. Even with the save option, indicator styles and chart settings are not always properly preserved. Improving this would significantly improve the overall quality of life on the platform for active traders. Thanks for reading and considering these ideas. 👍
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ITJ (@iTJ_dev) reported@eToro Extend your service to Nigeria
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Mo_od (@tumsijs) reported@ChadSteingraber @eToro and @IBKR didn't notice any problems yesterday- all worked fine as usually
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Nicolas Hersant (@hersant_nicolas) reported@eToro I guess you are having issues right now ?
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Da Pah Kwan Yin San (@kwan_yin_san) reported@eToroTeam So what was the reason for the issue?
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яεηαтσ 🇭🇷 (@uwauRenato) reported@TeslaBoomerMama @IBKR @eToro gave me no issues, i received email to vote on the same day that voting started so I recommend them if anyone needs to find a new broker.
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Darius (@trocyszyn) reported@eToro Hello, why the platform stopped working? I cannot log in. When trying to: a) start chatting at help center it tries to log in (not working) b) open ticket -> moves to start chatting c) Clicking on: ‘problem signing in’ -> just refreshes same page pls help
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Wilmer Arteaga (@killerwilmer) reported@eToro @eToro my withdrawals are blocked and support keeps closing my tickets without solving anything. I need urgent help accessing my funds.
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Wendy (@Wendy8544417517) reported@eToroTeam More importantly, this is not just a login issue, I am unable to manage or close open trades. This is putting my funds at risk. Being locked out of trade management during live market conditions is unacceptable.
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Abiola (@Abiola2719) reported@CPFC @eToro Shaaa shave down for me go and ask many club that did this then chop am later
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bedebu (@Bedebu) reported@eToroTeam I've been logging in using my Gmail. I don't have a separate password. How am I going to login to offline mode? There is no option login with Google.
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Allan Nørgaard (@BigAl1968Dk) reported@eToroTeam when i looked post had 6 remarks but i could only get one displayed and it was marked as spam, so i asumed ... sorry. So any solution on the way? we would like to trade and us markets open in less than an hour.
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RelentlessExecution (@Subtlepower4) reported@etoro your customer service is an absolute disgrace. You claim issues are “resolved” when they’re clearly not. I’ve been blocked from withdrawing my own money for days — support case #07685184 has gone nowhere, and your complaint form doesn’t even work. Sort this out NOW
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Wendy (@Wendy8544417517) reported@eToroTeam Appreciate the update, but repeated outages during volatile sessions put users at real financial risk. This has been twice in as many weeks, We need reliability, not apologies. What’s the solution?
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Harry (@Harrycqpm) reported@Everton @eToro Gueyes nearly just collapsed for **** sake bring Armstrong or rohl on before he dies
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Allan Nørgaard (@BigAl1968Dk) reported@eToroTeam removing all posts as spam? doesnt sit right with me, and when is this problem solved? updates along the way could be nice instead of just waiting until its fully resolved. Markets about to open in america soon, get going!!!
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Rita B 🍀🇺🇸🇬🇧 (@RitaBFrank) reported@eToroTeam @suikaking What’s the technical problem? Be more transparent.
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Teaᡣ𐭩 (@TeaTheDeveloper) reported@Gavel_on_X Nor are you a trader. Must've been a glitch @eToro