1. Home
  2. Companies
  3. eToro
eToro

eToro status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.

Problems in the last 24 hours

The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by eToro users through our website.

  • 52% Login (52%)
  • 26% Trading platform (26%)
  • 22% Website (22%)

Live Outage Map

The most recent eToro outage reports came from the following cities:

CityProblem TypeReport Time
Hamburg Trading platform 5 days ago
Budapest Trading platform 5 days ago
Manchester Trading platform 6 days ago
Besançon Login 7 days ago
Tarare Trading platform 7 days ago
College Park Website 7 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

eToro Issues Reports

Latest outage, problems and issue reports in social media:

  • insiderknowldge
    DJB (@insiderknowldge) reported

    @eToroTeam @eToroTeam why are you selectively replying to tweets and ignoring a very valid request I have made via dm as a result of your service going down?

  • lireemil
    Reem 🇦🇪 (@lireemil) reported

    Trying to close my late father crypto account for more than 4 months and it still isn’t done, your customer service is useless, just issuing tickets & requests! Its just a simple account closure! @eToro @eToroAr

  • kwan_yin_san
    Da Pah Kwan Yin San (@kwan_yin_san) reported

    @eToroTeam So what was the reason for the issue?

  • BigAl1968Dk
    Allan Nørgaard (@BigAl1968Dk) reported

    @eToroTeam well nothing gets changed if people dont speak up, im also sure that its not bad intentions, you people cant think of everything so only glad to help. One more thing. I spoke to support about crypto trade. You are extremely expensive compairet to others(5times), maybe less fees?

  • korvorst9104
    Okorre (@korvorst9104) reported

    @eToroTeam Offline mode is not working for me!!

  • ehansalytics
    Ed Hansberry (@ehansalytics) reported

    @eToro I’ve started getting spam from you. I don’t want to verify an account. But your help systems require me to verify and log in to get help to get whatever you have for me deleted. Pathetic tactics!

  • PubNasdaq
    NASDAQ 7/24 (@PubNasdaq) reported

    @eToro Are you kidding me? The futures market is open, but we can't even log into eToro from our computers! Every single week there's a new problem. I'm tired of writing to you every week. We are being humiliated with our own money! 😡

  • paulstevenlewis
    Paul Lewis (@paulstevenlewis) reported

    @eToroTeam when I log into my account, there is no sign of my cash ISA. Clicking on the ISA tab in the menu gets “ an error has occurred, please try again“. Very worrying to find your money has disappeared… and your customer service chat is completely unresponsive as usual.

  • BigAl1968Dk
    Allan Nørgaard (@BigAl1968Dk) reported

    @eToro would be nice if you would post here when the network is down, update on progress and so on, sitting here waiting without ability to trade watching money drain

  • kvgdbb
    Kelvin (@kvgdbb) reported

    @eToroTeam can the login issue solve before the us market open? Pls reply

  • Javier_Cold_
    Mr. Cold (@Javier_Cold_) reported

    @eToro 31 days (1 month) since @eToro blocked my account, ignoring their own T&Cs. 27 days to review a bank statement. No information about how long it will take them to review 1 single bank statement. This must be one of the worst customer services ever. Almost like a scam.

  • a_ask84
    AsK40 (@a_ask84) reported

    @eToroTeam Yep, read that before. Apologies won't help with losses tbh. Paying enough fees to expect high-end professional!!! operations. I'm actively managing my positions - so very curious to learn how/if you compensate in such cases ... *still shaking my head ...

  • Niren_
    Niren (@Niren_) reported

    @Everton @eToro wtf Pickford. Consistency.

  • Javier_Cold_
    Mr. Cold (@Javier_Cold_) reported

    @eToro 27 days with my money held by @eToro, ignoring their own T&Cs as they did not communicate it to me. And 23 days to review my bank statement and confirm it is MY money. Why is eToro so incompetent? Why does your customer service sucks? Why don't you follow your own T&Cs?

  • MufcAristocracy
    Mufc Aristocracy (@MufcAristocracy) reported

    @Everton @eToro Wtf was Pickford doing on that cross

  • Javier_Cold_
    Mr. Cold (@Javier_Cold_) reported

    @eToro Day 16 of @etoro not returning my money, 16 days reviewing a bank statement. No warning and no knowing when they will finish "reviewing" my document. This is the customer service anyone can expect from eToro...and they don't care.

  • DanielCullingt2
    Daniel Cullington (@DanielCullingt2) reported

    @eToro Then why aren’t we playing him then what ******** is going on Davy Moyes

  • r_brahm
    Intrepid-XRP (@r_brahm) reported

    @eToroTeam There is a Message on the Web Site that Meintenance is finished… I can not Login

  • akshaya7401
    Akshaya Khandooja (@akshaya7401) reported

    @eToroTeam @eToro @eToroUS - you guys have not addressed, the account has been hacked or you guys have liquidated the account and you guys have not addressed the issue. I have not recieved any DMs from you

  • Archmicro
    🤔 (@Archmicro) reported

    @eToroTeam It seems to be every time you 'improve' your platform. Please, stop trying to fix it, you fail every time 🙏

  • rafaeltavarez88
    Rafael Tavarez (@rafaeltavarez88) reported

    Hello, @eToro I urgently need help. My verified account is restricted from depositing, and I have funds I need to manage. Support hasn’t resolved this. Please escalate this to a human agent.

  • krusts
    Mārtiņš Krusts 🇱🇻🇺🇦🇮🇱 (@krusts) reported

    You might see some more of video content attached to my posts as finally I found robotized translate solutions of fair quality. It started with motivation🐂campaign by @eToro - test AI and we will refund expenses of your tests. Most of tests failed, but some few changed some of my tasts. I wanted to express gratitude. Fun fact, i forgot to apply for refund in the end, probably ended, but motivation was all I needed.

  • Undaunted0001
    Kennyblaze (@Undaunted0001) reported

    @eToro Please don't use this platform, you will surely regret they lock people money can't withdraw worst costumer service ever

  • PaddyMW3
    MiLimaBella (@PaddyMW3) reported

    @fintechbite @eToro Etoro platinum hahaha are you jocking me, that garbage was down for days, platinum my ***

  • kaza40419
    George kaz (@kaza40419) reported

    @eToro **** your scammer

  • dancatroc
    Dan (@dancatroc) reported

    @eToro My wife was sim hacked and lost access to her account. She opened a ticket 4 days ago and is still getting messages saying her money is being transferred into crypto. This is outrageous. Funds are not safe on this platform and customer services are non existent.

  • bollotoral
    Felipe Toral (@bollotoral) reported

    @eToro Your phone call and messaging service (for verification codes) doesn't work properly, I live in Ecuador @eToroTeam

  • akashg71
    akash gupta (@akashg71) reported

    @eToroTeam Have much longer will this outage be? I was planning to trade in the US open today.

  • DaudiSalah59430
    Salahudeen Daudi (@DaudiSalah59430) reported

    @eToroTeam Hi, I need to close some short positions, and i can't login. It's quite urgent

  • Wendy8544417517
    Wendy (@Wendy8544417517) reported

    @eToroTeam Appreciate the update, but repeated outages during volatile sessions put users at real financial risk. This has been twice in as many weeks, We need reliability, not apologies. What’s the solution?