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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
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Website (33%)
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Trading platform (33%)
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Login (28%)
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Deposits (5%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bad Aibling |
Website | |
 Grenoble |
Trading platform | |
| Nîmes |
Trading platform | |
| Goussainville |
Login | |
| Troyes |
Website | |
| Amiens |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Rehan Khan
(@Rehan_Advisor) reported
@eToro Come on eToro! My ticket is under review for over a week now. Need to withdraw funds. Please help 🙏At least some update?
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Aaron
(@Andy20201101) reported
@eToroService Please don’t tell me u are gonna crash again today
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Horace
(@ProperMyGander) reported
@shylacadangen @eToro Honestly, please avoid it at all costs, just go back and see how many tech issues they have where you can't close trades, can't withdraw money etc. Try Binance if you want crypto or IG/Trading212 for stocks and shares.
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John Doe
(@Toimitusjohtaj1) reported
@ferrandoandre88 @eToroService @EtoroWarning I mean if your broker is down for 16 ******* hours for even once, it means im leaving after closing every position
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Paradox / 🍋IronicAcidMan
(@parodiciudad) reported
@eToro @DSTECHEETAH Update the platform first, the @etoro is pyramid scam!!! Still no response from last week's crash
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Chris Palmer
(@chrisyp666) reported
@eToroService I’m a platinum plus customer and I opened a trade on BNB amd when I tried to close it with an healthy positive profit I was unable too. But then you closed me at a negative ?! I’ve written to my manage with no response?
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Name
(@cee_jay0) reported
@eToro @eToroService customer service is absolutely ****...how has it been over 2 weeks and my account is still blocked wtf
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Kooskoos10
(@Kooskoos101) reported
@eToro @eToroUS @eToroService #etoro Make sure you are up and running in 20 minutes and don't go out of service after 10 minutes!
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Erin Peters
(@ErinKPeters) reported
@MichaelSuppo Any tips or insight into why @eToro & @BinanceUS are having issues? Sent in several tickets (can’t deposit 💸 w/ #Etoro & not receiving emails from #Binance ) weeks ago.
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Frank Meester
(@DomainFrank) reported
@shylacadangen @eToro I have been with them for about 4 years Only invest in cryptos ,never had a problem and customer service is good ,best way DM them here .
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Adilur rahman
(@adrahman) reported
@eToroService Still can’t login what can I do
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JOCJOCJOCJOCJOCJOC
(@jclmalacas) reported
@eToroService How long it takes my money withdrawal and the status is pending email response, I already message the email that message me but email address take it back because has an error what is your email for this request?
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Chris Palmer
(@chrisyp666) reported
@EtoroWarning I’m not saying I’m not happy with the copy trading that’s doing well but customer service @etoro is not helpful at all!! I know it shouldn’t matter how money you have invested but I have quite a large sum so would expect some answers at least. Even a phone call from my so called
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russell wood
(@LlessurdoowWood) reported
@jaynemesis @eToro Sorry for just dropping in your conversation but could you tell me if the etoro uk platform is down (not working)I cant seem to get it to load?
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Rehan Khan
(@Rehan_Advisor) reported
@ferrandoandre88 @eToro I agree not happy with the support. Contacted several times but not getting a single reply. Not sure when will they reply back while the status of the withdrawal stuck at processing. Thanks for the video reference definitely will watch it.
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whatever
(@chiewyuqing) reported
Already deposited my money and still can’t trade or any reply from the customer service. My phone verification did not go through when my phone number is correct. @eToroService
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vinny
(@vinnyjack1) reported
@i_MrLopez @eToroService @Portus27 Still waiting on a reply tho , locked out of account , offline not working ,, what are you meant to do ??
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RRE
(@RRE01026966) reported
@jaynemesis @blum_chris @eToro I visited DRC (Belgian Congo).... They don't even accept their own local currency... US Dollars only and new notes...I had to borrow money from my local contacts... Hope crypto can solve these problems
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Enrique Cal
(@enriquec84) reported
@danielpaixao__c @Trading212 @eToro Don't think about them. The customer support sucks and they increased the minimum deposit to 1000$!!!
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etoro_warning
(@EtoroWarning) reported
@mmalmeida @eToroService That is the right thing to do. Cut your losses. Try to salvage what you can. But don't get your hopes up. I do hope you are able to recover what they owe you. In the meantime, don't let their poor customer support keep you from trading/investing using better platforms.
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محمد ابوعشيبه
(@EshibaMohamed) reported
@eToroService Now4 month I can not use my account I sent May be 40 Emil and massage for customer service They send me to send some decumounts and I sensed and until now not replay for me and also not reply Emil And I cant sell my position and draw my money I think this company stole my money
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amrinder kamboj
(@amrinderkamboj3) reported
@eToroService @vinnyjack1 @eToroService same here eToro team, I sent a complaint a week back and no reply. Trades are not getting copied. Feel like customer service is too poor
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Carlos Molina
(@SeniorEmprende) reported
@eToro The eToro software is a truck to get your money but when you try to recover it and to get be transferred to your bank account, everything are problems and they never responde you
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dimoluta
(@dimoluta) reported
@eToroService @arabpunk86 Hi Omar, you are not the first one played with by eToro. It seems that their service is only getting worse. People who had similar issues with them, have set up a group, and if you would like to join it DM me. Its not fair that they get away with keeping people’s money.
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claudiu adam
(@claus_adam) reported
@eToro Hei I would need some help with eToro settings. I still get notifications even tought I did opt out receiving any notifications. It interferes with my price alarms, which I do want to receive. How can I cancel the notifications ? Thank you
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max
(@Maxphillips_) reported
@eToroService hi, I need to change my name for the tax form as it was autocorrected and is now spelled wrong. Please help
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TheAlphaMan
(@alphahunter007) reported
@eToro Website not allowing the login
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R ✊🏾
(@_psych0ticbitch) reported
@eToroService why do you close my tickets without solving the issue?? It's been a month..
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Luka Eros
(@LukaEros) reported
@eToroService Finally! Your support has not been able to get back to me or my partners since weeks!
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Aletheia 🧢🗽🌹🧦🔰🌈🥑🌍📚🏡⚖️🕢
(@AletheiaAtheos) reported
@Shawnskioni @eToro Haha yeah, cryptos tend to come right back. XD There will only be one real crash if it does happen that'll take far longer to recover from.