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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
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Login (48%)
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Website (33%)
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Trading platform (17%)
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Withdrawals (2%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Rafael |
Login | |
 Barrow in Furness |
Withdrawals | |
 Rennes |
Login | |
 Bonn |
Login | |
| Ejea de los Caballeros |
Website | |
| Steinfurt |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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asmoK
(@asmoKK) reported
Is the desktop @eToro down ? I can login only on mobile but your service status shows everything working as intended @eToroService
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vic sr
(@vic242018) reported
@eToro from the last few days I have been following up with your company but they are sitting on an open issue- this is despite the fact that I have provided information more than they asked for. IF YOU ARE NOT INTERESTED IN BUSINESS- DO INFORM- WE CAN MOVE TO OTHER PLATFORMS
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Gaurav Sharma
(@gaurav8745) reported
@eToroService Not giving my money back. So finally I had to come out on the social media to vent out my frustration. How come a billion dollar company cannot accept their error and give their consumer their rightful money.
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DeathStar II
(@EyeRunMan) reported
@eToro Withdrawal issues, they placed my withdrawal "under reveiw" so I asked them to cancel it so that my funds may be returned to my eToro account. It has been 2 business days and my money hasn't arrived anywhere, it's just lost in the air.
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The bellowing elk
(@grAntlerMensch) reported
@eToro Can you please contact me urgently? My mother has tried everything and is stumped, I'm helping her with her account. We are trying to transfer monies out of the account, back into her Paypal. No luck. Your customer service - non existent. Please get in touch
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COYS🔴⚪️
(@_supersaints) reported
@SouthamptonFC @eToro Why ******** would we want to watch this team play anymore?
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BigJproxie
(@JBicena) reported
@eToroService Nobody taking care of my complaint they just leave it like that what if there is more bigger amount from withdrawal your accouting staff are stealing the money you simply ignore you keep saying you deposited same amount I withdraw but I am telling you it’s not same amount
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Gaurav Sharma
(@gaurav8745) reported
@eToroService Yes I did reached out to your customer service team and I am afraid to say they are hopeless. This is an ongoing matter since 24th feb, which is about 2 months and they are neglecting all the evidence and proving me wrong. They did accepted they had system failure but still.
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David Petric
(@DavidPetric9) reported
@eToroService I fix it, i just reinstall the app
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Steven Rhodes
(@StevenR82498977) reported
@eToroService Hi I an still waiting this is not service at all to say that your account take 7 working days to be verified is a lie I have now been waiting over 2 weeks
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DeathStar II
(@EyeRunMan) reported
@eToro Additionally, using my current IP address, I can't login to etoro (eternal loading screen) unless I use a VPN. What is going on?
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noel clarke
(@crypto12x) reported
@eToro Watch out for the extremely poor and incompetent customer service.
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Jeff - SW₳G - SW₳G2
(@Swag_Stakepool) reported
@eToroService @Philast1 The least @eToroService could do is properly operate their Cardano nodes on the network and yet they don’t. So save the liability schtick because your actions speak for themselves.
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Philast
(@Philast1) reported
@Muggy_Pool @knightwings38 @eToro Yeah I paid the stupid tax too but lesson learned!
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e_lm_70
(@elm701) reported
@eToroService Thanks for your reply. Since you believe it is a 'bug', I will contact my eToro Account manager. Still it is looking more a designed system limitation than a bug.
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🅳🅴 🆂🆆🅰🅰🅽
(@Mony_de_Swaan) reported
@eToro @eToroService 10 (ten) days to make a simple withdrawal, still counting and no firm commitment. Really? Thats the kind of service you provide? You should take a look to clause 14.10 of your own Terms and Conditions: “ONE WORKING DAY”. It’s called missappropriation
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Gh
(@Gh41813928) reported
@eToro Why are you attempting to social proof customers concerns on your trading platform when a look at Trustpilot reveals that a lot of customers have not received their funds. I am exhausted from contacting the customer service, and still no helpful response
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Kevin Gilmartin 🏴 DM • Gamer • Nerd
(@KevinGilmartin) reported
@eToroService Hi there. I managed to get past it by putting the app into split screen mode with something else, which allowed it to scroll down to the button, but when it was just eToro on its own I had the issue I described. Phone of Galaxy 9+ on Android 10.
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Craig Tapscott
(@CraigTapscott) reported
Forget @etoro. I registered 3 weeks ago, still pending. Horrible service. I was on a better & more secure site at @Gemini within the hour. Also easier to trade and navigate. Don't believe the ads at etoro.
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The bellowing elk
(@grAntlerMensch) reported
Ach Customer Service ach @eToro still waiting for assistance Our DMs fell asleep again.
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vic sr
(@vic242018) reported
@eToro YOU HAVE GOOD STANDING LETTER FROM THE BANK AND YOUR STAFF IS ASKING FOR BANK STATEMENT? IS THIS THE QUALITY OF STAFF YOU HAVE WHO BRING THEIR PERSONAL ISSUES TO WORKPLACE TO TROUBLE CLIENTS THIS WAY? SANE?
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Gh
(@Gh41813928) reported
@eToro @MichaelGleeson3 @eToroService Why are you attempting to social proof customers concerns on your trading platform when a look at Trustpilot reveals that a lot of customers have not received their funds. I am exhausted from contacting the customer service, and still no helpful response
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Gh
(@Gh41813928) reported
@eToro Why are you attempting to social proof customers concerns on your trading platform when a look at Trustpilot reveals that a lot of customers have not received their funds. I am exhausted from contacting the customer service, and still no helpful response
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Gh
(@Gh41813928) reported
@MichaelAnder87 @eToro Thank you so much for the recommendations. I keep saying this, poor customer service is not sustainable at a time when other trading platforms are going the extra mile for their customers. I will look to move once this issue is resolved.
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صالح
(@mqVoJyrpC11Pdp5) reported
@eToro Hi, I am very brief. I live in Pakistan. There is no internet in the village of Mapush. It costs about 1.4 bitcoins to set up. This money is too much for us and too little for you.I sincerely ask for help from you and anyone who can bc1q7kr0evmswj6w2ynurk6ulaag75wzyue6f0f4sg
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Gh
(@Gh41813928) reported
@eToro @eToroService Why are you attempting to social proof customers concerns on your trading platform when a look at Trustpilot reveals that a lot of customers have not received their funds. I am exhausted from contacting the customer service, and still no helpful response
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Miroslav Drbal
(@MiroslavDrbal) reported
@eToro WTF, why I am not able to short #Coinbase, but I am only able to buy it? Is this called free market?
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Muggy (₳₳) ムギー
(@Muggy_Pool) reported
@Philast1 @knightwings38 @eToro When I make mistakes like this (Uphold), then I consider it my "stupid tax" for picking the wrong exchange at first. I definitely understand the tax implications and hassle. 😢
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noel clarke
(@crypto12x) reported
@eToro Thats etoro with the atrocious customer service. The customer service team that deploys delay and frustrate tactics. My ticket is only 10 weeks old now.
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Gaurav Sharma
(@gaurav8745) reported
@eToro @eToroService i have a pending case. Its been on going from 23rd march. TICKET NO.01984086, $1500 has been robbed from me. When I showed video evidence with rest of the proof you denied everything and it was computer bug. I am a platinum customer who has his life savings