eToro status: trading issues and outage reports
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Full Outage Map
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Problems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
- Login (52%)
- Trading platform (26%)
- Website (22%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hamburg
|
Trading platform | 3 days ago |
 Budapest
|
Trading platform | 3 days ago |
 Manchester
|
Trading platform | 5 days ago |
 Besançon
|
Login | 5 days ago |
|
Tarare
|
Trading platform | 5 days ago |
 College Park
|
Website | 5 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Mārtiņš Krusts 🇱🇻🇺🇦🇮🇱 (@krusts) reportedYou might see some more of video content attached to my posts as finally I found robotized translate solutions of fair quality. It started with motivation🐂campaign by @eToro - test AI and we will refund expenses of your tests. Most of tests failed, but some few changed some of my tasts. I wanted to express gratitude. Fun fact, i forgot to apply for refund in the end, probably ended, but motivation was all I needed.
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Exiled Mariner (@FplMariner) reported@eToro @lale_akoner Fix your platform?
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RG | Tyberious (@Tyberious) reported@eToroTeam Actually you can't because it still wants you to sign in
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Religion is poison (@we_arent_here) reported@darrenjames007 @eToro I had issues with their dodgy mobile app - they actually had two apps at the time, and it was confusing. I did get my money back, and made bank on Nvidia stock, so not all bad. SORT YOUR WITHDRAWAL PROCESS OUT AND I'LL COME BACK.
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Jason Horton (@Space_Horton) reported@SpaceInvestor_ You got your wish - they're only charging a 0.5% management fee! Frankly I'm surprised it's taken this long for fees to start coming down on these ETFs. Still too much IMO but maybe I'm biased because my copiers on @eToro pay 0.0% - yes that's shameless self promotion :)
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DJB (@insiderknowldge) reported@eToroTeam @eToroTeam why are you selectively replying to tweets and ignoring a very valid request I have made via dm as a result of your service going down?
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David (@Haviermerko) reported@VikingSpurs @CPFC @eToro Typical oversea plastic support ya local 👍🏻
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The dead stonk (@Brad27395777) reported@eToro I've been sat waiting for over an hour for a customer service chat. Nothing what is going on
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Mr. Cold (@Javier_Cold_) reported@eToro @lale_akoner 31 days (1 month) since @eToro blocked my account, ignoring their own T&Cs. 27 days to review a bank statement. No information about how long it will take them to review 1 single bank statement. This must be one of the worst customer services ever. Almost like a scam.
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Wilmer Arteaga (@killerwilmer) reported@eToro @eToro my withdrawals are blocked and support keeps closing my tickets without solving anything. I need urgent help accessing my funds.
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🇳🇴viking of spurs🇳🇴 (@VikingSpurs) reported@tob1ade @CPFC @eToro So he is that bad? Cant score against anyone else but tottenham and palace?
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Martin U (@MrMartinU) reported@eToro have no ability to connect you to humans to resolve and urgent issue despite their chatbot saying they will connect! They also can’t sell stocks promptly and cancel orders #thieves #fraud
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EpicFedora (@EpicFedoraSkilz) reported@eToro Christ, i used to like the alpine team. I'll find someone else to support..
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T Baba (@Boltlightning77) reported@eToroTeam It still says maintenance issues
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Schneider Cooper (@SchneiderCoop) reported@RECOVERY_SPX Thank you. Im going to give @eToroTeam a week or so to fix their "technical issue" I will keep you in mind
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Reem 🇦🇪 (@lireemil) reportedTrying to close my late father crypto account for more than 4 months and it still isn’t done, your customer service is useless, just issuing tickets & requests! Its just a simple account closure! @eToro @eToroAr
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Peppermint_NL (@PhilNA65787911) reported@eToro Do you have an issue regarding withdrawal system? My fund keeps returning to my etoro acct. I cannot send to my bank acct
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Fawaz Mustafa (@fawazms94) reported@eToro Can I login
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Kennyblaze (@Undaunted0001) reported@eToro Please don't use this platform, you will surely regret they lock people money can't withdraw worst costumer service ever
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🤔 (@Archmicro) reported@eToro what is going on with your platform, constant issues with login & charts loading, please, fix it, then leave it alone. 🙏
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Okorre (@korvorst9104) reported@eToroTeam Offline mode is not working for me!!
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Allocation Lab HQ (@AllocationLabHQ) reported@eToro I have a few feature ideas that could improve the eToro platform for both investors and Popular Investors. 1. Lock in option for Copy Trading and Smart Portfolios It could be interesting to introduce an optional lock in period where an investor commits capital for a defined time, for example one quarter as a minimum. If someone is confident enough in a strategy to lock their funds, Popular Investors could potentially receive slightly higher incentives for this type of committed capital. Investors who commit their capital could also receive something extra on top. You are smart people, I am sure you could come up with a good mechanism for this. 2. Calendar based take profit Currently we have standard TP and trailing TP, but a calendar based exit could also be useful. For example an investor could set a rule such as “close this position on a selected date” regardless of profit or loss. 3. Lower crypto sell minimum in the wallet The current $100 minimum for selling crypto in the wallet feels quite high for smaller traders/investors. Many traders use other exchanges like Bybit or Binance for active trading while treating eToro more as a long term investment hub. Allowing smaller crypto sell amounts in the wallet could make the platform more flexible and attractive for crypto users by lowering the entry barrier. Since the minimum investment is $10, the minimum sell amount could reasonably be something like $20. 4. Improve chart settings persistence Please i beg you to consider improving how chart settings are saved. At the moment charts reset to default when switching between assets. Many users do not want to constantly reconfigure their chart setup every time they open a new instrument. For example I personally use Heikin Ashi candles and currently I have to change this repeatedly. Even with the save option, indicator styles and chart settings are not always properly preserved. Improving this would significantly improve the overall quality of life on the platform for active traders. Thanks for reading and considering these ideas. 👍
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Wendy (@Wendy8544417517) reported@eToroTeam I'm trying to DM you but am having problems with this as well. Every time I press envelope it sends back to last page
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Constella Cons Bout de boulle de pétanque (@Siniste21098626) reported@eToroTeam Can we hope for a small commercial gesture after that ? Brent lost 4 $ while service are offline. This is profit going away...
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RG | Tyberious (@Tyberious) reported@eToro Why am I getting emails from you saying that I registered an account and why cant I contact your support without an account???
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Rita B🍀🇺🇸🇬🇧 (@RitaBFranc) reported@eToroTeam After hours of being down, it’s working again. Why is this happening so often recently? There is obviously some kind of ongoing unresolved issue with the platform.
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Salahudeen Daudi (@DaudiSalah59430) reported@eToroTeam Hi, I need to close some short positions, and i can't login. It's quite urgent
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Kennyblaze (@Undaunted0001) reported@eToro Please don't use this platform, you will surely regret they lock people money can't withdraw worst costumer service ever
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Richard Gold (@muki_richard) reported@CPFC @eToro But he was running very first here, why is he slow in Arsenal.
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Michael berridge (@Michaelberridg3) reported@eToro FINRA COMPLAINT PENDING IF YOU DON’T RELEASE THE RESTRICTION.