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eToro status: trading issues and outage reports

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Full Outage Map

eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.

Problems in the last 24 hours

The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by eToro users through our website.

  • 52% Login (52%)
  • 26% Trading platform (26%)
  • 22% Website (22%)

Live Outage Map

The most recent eToro outage reports came from the following cities:

CityProblem TypeReport Time
Hamburg Trading platform 5 days ago
Budapest Trading platform 5 days ago
Manchester Trading platform 6 days ago
Besançon Login 7 days ago
Tarare Trading platform 7 days ago
College Park Website 7 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

eToro Issues Reports

Latest outage, problems and issue reports in social media:

  • MrMartinU
    Martin U (@MrMartinU) reported

    @eToro have no ability to connect you to humans to resolve and urgent issue despite their chatbot saying they will connect! They also can’t sell stocks promptly and cancel orders #thieves #fraud

  • Undaunted0001
    Kennyblaze (@Undaunted0001) reported

    @eToro Please don't use this platform, you will surely regret they lock people money can't withdraw worst costumer service ever

  • MalickDioufsSon
    ILoveElHadjiMalickDiouf (@MalickDioufsSon) reported

    @opposant221 @WestHam @eToro no,we’re in enough financial trouble

  • moreproteinbars
    Tina (@moreproteinbars) reported

    @eToro Damn how is this my ad LOL

  • Space_Horton
    Jason Horton (@Space_Horton) reported

    @SpaceInvestor_ You got your wish - they're only charging a 0.5% management fee! Frankly I'm surprised it's taken this long for fees to start coming down on these ETFs. Still too much IMO but maybe I'm biased because my copiers on @eToro pay 0.0% - yes that's shameless self promotion :)

  • paulstevenlewis
    Paul Lewis (@paulstevenlewis) reported

    @eToroTeam when I log into my account, there is no sign of my cash ISA. Clicking on the ISA tab in the menu gets “ an error has occurred, please try again“. Very worrying to find your money has disappeared… and your customer service chat is completely unresponsive as usual.

  • Siniste21098626
    Constella Cons Bout de boulle de pétanque (@Siniste21098626) reported

    @eToroTeam Can we hope for a small commercial gesture after that ? Brent lost 4 $ while service are offline. This is profit going away...

  • PhilNA65787911
    Peppermint_NL (@PhilNA65787911) reported

    @eToro Do you have an issue regarding withdrawal system? My fund keeps returning to my etoro acct. I cannot send to my bank acct

  • belikejustin
    JA&B (@belikejustin) reported

    @eToroTeam are you down? Can't use web or app.

  • Wendy8544417517
    Wendy (@Wendy8544417517) reported

    @eToroTeam More importantly, this is not just a login issue, I am unable to manage or close open trades. This is putting my funds at risk. Being locked out of trade management during live market conditions is unacceptable.

  • darrenjames007
    darren james (@darrenjames007) reported

    @carolynheslin @eToro customer service is non existant.

  • Michaelberridg3
    Michael berridge (@Michaelberridg3) reported

    @eToroTeam Why is my account now restricted? It this part of the error? Everything was verified and cleared 3/13

  • krusts
    Mārtiņš Krusts 🇱🇻🇺🇦🇮🇱 (@krusts) reported

    You might see some more of video content attached to my posts as finally I found robotized translate solutions of fair quality. It started with motivation 🐂campaign by @eToro - test AI and we will refund expenses of your tests. Most of tests failed, but some few changed some of my daily tasks. I wanted to express gratitude. Fun fact, i forgot to apply for refund in the end, probably ended, but motivation was all I needed.

  • rubendigital
    Ruben (@rubendigital) reported

    @eToro @lale_akoner @maxwi_etoro I wonder why a platinum client had to deal with this  You have blocked my account with no notice You haven’t sort it out in 4 days You claim you did a mistake and i have to pay for it not having access to my account And i still don’t get it sorted It’s Really soo bad  I’m shocked

  • Javier_Cold_
    Mr. Cold (@Javier_Cold_) reported

    @eToro 27 days with my money held by @eToro, ignoring their own T&Cs as they did not communicate it to me. And 23 days to review my bank statement and confirm it is MY money. Why is eToro so incompetent? Why does your customer service sucks? Why don't you follow your own T&Cs?

  • andyleeck
    Andy Lee (@andyleeck) reported

    @eToro @lale_akoner Please @Etoro please help

  • ThaddeusOrion1
    Thaddeus•Orion• СТО (@ThaddeusOrion1) reported

    @RichSwan74 @eToroTeam Hey mate, Sorry for the trouble. This looks like a Ui or firmware glitch. What cold wallet did you transfer your token ?

  • Michaelberridg3
    Michael berridge (@Michaelberridg3) reported

    @eToroTeam Why is my account now restricted? It this part of the error? Everything was verified and cleared 3/13

  • BigAl1968Dk
    Allan Nørgaard (@BigAl1968Dk) reported

    @eToroTeam when i looked post had 6 remarks but i could only get one displayed and it was marked as spam, so i asumed ... sorry. So any solution on the way? we would like to trade and us markets open in less than an hour.

  • mensch_613
    men sch (@mensch_613) reported

    @TheEssentialEc1 @eToro @lale_akoner Huge spreads to help you never make any money !!!

  • Wendy8544417517
    Wendy (@Wendy8544417517) reported

    @eToroTeam Appreciate the update, but repeated outages during volatile sessions put users at real financial risk. This has been twice in as many weeks, We need reliability, not apologies. What’s the solution?

  • killerwilmer
    Wilmer Arteaga (@killerwilmer) reported

    @eToro @eToro my withdrawals are blocked and support keeps closing my tickets without solving anything. I need urgent help accessing my funds.

  • AmosUndies
    Rod Kimble (@AmosUndies) reported

    @Everton @eToro Terrible from Pickford.

  • lordshorthausen
    Lord Shorthausen (@lordshorthausen) reported

    @eToro your customer service is an utter disgrace

  • Michaelberridg3
    Michael berridge (@Michaelberridg3) reported

    @eToro FINRA COMPLAINT PENDING IF YOU DON’T RELEASE THE RESTRICTION.

  • hersant_nicolas
    Nicolas Hersant (@hersant_nicolas) reported

    @eToro I guess you are having issues right now ?

  • G_The_Sting
    George Anastasopoulos (@G_The_Sting) reported

    @eToroTeam I don't know what is the problem with your platform lately. Posisitons that are closing 30 minutes after the SL was triggered, market orders for ES contracts that never gets filled and I get a message "pending order" for half an hour. Get serious, you are listed in NSDQ

  • SizePeasant
    Kurt Gerth (@SizePeasant) reported

    @eToro @WestHam Customer service doesn’t work please fix so I can verify I’m not being scammed.

  • Wendy8544417517
    Wendy (@Wendy8544417517) reported

    @eToroTeam I'm trying to DM you but am having problems with this as well. Every time I press envelope it sends back to last page

  • PubNasdaq
    NASDAQ 7/24 (@PubNasdaq) reported

    @eToro Are you kidding me? The futures market is open, but we can't even log into eToro from our computers! Every single week there's a new problem. I'm tired of writing to you every week. We are being humiliated with our own money! 😡