eToro status: trading issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Problems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
- Login (52%)
- Trading platform (26%)
- Website (22%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hamburg
|
Trading platform | 5 days ago |
 Budapest
|
Trading platform | 5 days ago |
 Manchester
|
Trading platform | 6 days ago |
 Besançon
|
Login | 7 days ago |
|
Tarare
|
Trading platform | 7 days ago |
 College Park
|
Website | 7 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
-
DJB (@insiderknowldge) reported@eToroTeam @eToroTeam why are you selectively replying to tweets and ignoring a very valid request I have made via dm as a result of your service going down?
-
Reem 🇦🇪 (@lireemil) reportedTrying to close my late father crypto account for more than 4 months and it still isn’t done, your customer service is useless, just issuing tickets & requests! Its just a simple account closure! @eToro @eToroAr
-
Da Pah Kwan Yin San (@kwan_yin_san) reported@eToroTeam So what was the reason for the issue?
-
Allan Nørgaard (@BigAl1968Dk) reported@eToroTeam well nothing gets changed if people dont speak up, im also sure that its not bad intentions, you people cant think of everything so only glad to help. One more thing. I spoke to support about crypto trade. You are extremely expensive compairet to others(5times), maybe less fees?
-
Okorre (@korvorst9104) reported@eToroTeam Offline mode is not working for me!!
-
Ed Hansberry (@ehansalytics) reported@eToro I’ve started getting spam from you. I don’t want to verify an account. But your help systems require me to verify and log in to get help to get whatever you have for me deleted. Pathetic tactics!
-
NASDAQ 7/24 (@PubNasdaq) reported@eToro Are you kidding me? The futures market is open, but we can't even log into eToro from our computers! Every single week there's a new problem. I'm tired of writing to you every week. We are being humiliated with our own money! 😡
-
Paul Lewis (@paulstevenlewis) reported@eToroTeam when I log into my account, there is no sign of my cash ISA. Clicking on the ISA tab in the menu gets “ an error has occurred, please try again“. Very worrying to find your money has disappeared… and your customer service chat is completely unresponsive as usual.
-
Allan Nørgaard (@BigAl1968Dk) reported@eToro would be nice if you would post here when the network is down, update on progress and so on, sitting here waiting without ability to trade watching money drain
-
Kelvin (@kvgdbb) reported@eToroTeam can the login issue solve before the us market open? Pls reply
-
Mr. Cold (@Javier_Cold_) reported@eToro 31 days (1 month) since @eToro blocked my account, ignoring their own T&Cs. 27 days to review a bank statement. No information about how long it will take them to review 1 single bank statement. This must be one of the worst customer services ever. Almost like a scam.
-
AsK40 (@a_ask84) reported@eToroTeam Yep, read that before. Apologies won't help with losses tbh. Paying enough fees to expect high-end professional!!! operations. I'm actively managing my positions - so very curious to learn how/if you compensate in such cases ... *still shaking my head ...
-
Niren (@Niren_) reported@Everton @eToro wtf Pickford. Consistency.
-
Mr. Cold (@Javier_Cold_) reported@eToro 27 days with my money held by @eToro, ignoring their own T&Cs as they did not communicate it to me. And 23 days to review my bank statement and confirm it is MY money. Why is eToro so incompetent? Why does your customer service sucks? Why don't you follow your own T&Cs?
-
Mufc Aristocracy (@MufcAristocracy) reported@Everton @eToro Wtf was Pickford doing on that cross
-
Mr. Cold (@Javier_Cold_) reported@eToro Day 16 of @etoro not returning my money, 16 days reviewing a bank statement. No warning and no knowing when they will finish "reviewing" my document. This is the customer service anyone can expect from eToro...and they don't care.
-
Daniel Cullington (@DanielCullingt2) reported@eToro Then why aren’t we playing him then what ******** is going on Davy Moyes
-
Intrepid-XRP (@r_brahm) reported@eToroTeam There is a Message on the Web Site that Meintenance is finished… I can not Login
-
Akshaya Khandooja (@akshaya7401) reported@eToroTeam @eToro @eToroUS - you guys have not addressed, the account has been hacked or you guys have liquidated the account and you guys have not addressed the issue. I have not recieved any DMs from you
-
🤔 (@Archmicro) reported@eToroTeam It seems to be every time you 'improve' your platform. Please, stop trying to fix it, you fail every time 🙏
-
Rafael Tavarez (@rafaeltavarez88) reportedHello, @eToro I urgently need help. My verified account is restricted from depositing, and I have funds I need to manage. Support hasn’t resolved this. Please escalate this to a human agent.
-
Mārtiņš Krusts 🇱🇻🇺🇦🇮🇱 (@krusts) reportedYou might see some more of video content attached to my posts as finally I found robotized translate solutions of fair quality. It started with motivation🐂campaign by @eToro - test AI and we will refund expenses of your tests. Most of tests failed, but some few changed some of my tasts. I wanted to express gratitude. Fun fact, i forgot to apply for refund in the end, probably ended, but motivation was all I needed.
-
Kennyblaze (@Undaunted0001) reported@eToro Please don't use this platform, you will surely regret they lock people money can't withdraw worst costumer service ever
-
MiLimaBella (@PaddyMW3) reported@fintechbite @eToro Etoro platinum hahaha are you jocking me, that garbage was down for days, platinum my ***
-
George kaz (@kaza40419) reported@eToro **** your scammer
-
Dan (@dancatroc) reported@eToro My wife was sim hacked and lost access to her account. She opened a ticket 4 days ago and is still getting messages saying her money is being transferred into crypto. This is outrageous. Funds are not safe on this platform and customer services are non existent.
-
Felipe Toral (@bollotoral) reported@eToro Your phone call and messaging service (for verification codes) doesn't work properly, I live in Ecuador @eToroTeam
-
akash gupta (@akashg71) reported@eToroTeam Have much longer will this outage be? I was planning to trade in the US open today.
-
Salahudeen Daudi (@DaudiSalah59430) reported@eToroTeam Hi, I need to close some short positions, and i can't login. It's quite urgent
-
Wendy (@Wendy8544417517) reported@eToroTeam Appreciate the update, but repeated outages during volatile sessions put users at real financial risk. This has been twice in as many weeks, We need reliability, not apologies. What’s the solution?