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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
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Website (33%)
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Trading platform (33%)
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Login (30%)
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Deposits (5%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Barcelona |
Website | |
 Zipaquirá |
Trading platform | |
 Vernon |
Login | |
 Bad Aibling |
Website | |
| Grenoble |
Trading platform | |
| Nîmes |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Qaiss
(@mylamajustsunk) reported
@eToro @eToroTeam Platform still down and unable to close my short trade. I have just submitted the trade via your manual form which I expect to be honoured. But why is the timestamp 1 hour behind the actual time?
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Nonameleft
(@Nonameleft6) reported
@eToroTeam Am I being thick or what. Why can you not put any figures into the stop loss part? Or take profit part in your offline mode. Wtf are you playing at etoro? Mark it as close position at what price though? There's no figures there wtf man.
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Qais
(@qaisirm) reported
@eToroTeam @costaballena_ tool is not working to extend the SL..
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左手仁
(@zuoshouren1) reported
@eToroTeam @eToro So what nw? Transaction will run immediate when system fix? So we are forced to proceed our purchase in high level? This is how u treat customer?
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Qaiss
(@mylamajustsunk) reported
@eToro @eToroTeam Platform offline, preventing all trades. Disgraceful! App doesn't give clue about platform status & had to login 2 website 2 find out. Left eToro before due to poor service. Same crap!
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Lucas Betiati
(@LBetiati) reported
@eToro @eToroTeam what is happening today? I'm having login issues to my account then orders are not executed, not even going to queue, and now the website says offline due to schedule maintenance??
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Mark
(@engleitt) reported
@eToro "scheduled" maintenance during trading hours? Highly improbable.
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costaballena
(@costaballena_) reported
@eToroTeam the inconvenience , well thats a word . can you explain what is the root of the issue here? website says issue has been identified ..
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Stiv Jackson
(@JacksonStiv) reported
@eToro @eToroUS now the site is not even available ! you do nothing close to a decent realable service provider
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Stefano
(@Stefano47271344) reported
@etoro I need to open/close some positions as soon as possible. This disservice is very bad and it's causing me lots of problems.
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Rose Thorns #GTTO
(@AprilAubade) reported
@eToroTeam @costaballena_ you have had over an hour to fix your site, I will be leaving your platform.
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左手仁
(@zuoshouren1) reported
@eToro While we intend to purchase stock in low price, the system suck, market price trade bcom order, cant proceed nor cancel, please, we dont need any news support, update, analyst from you, we just expect a stable, reliable system!
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John Irvine
(@WeeJohnIrvine) reported
@eToro really disapointed and very angry. Tried to close a trade to open another and Im told the platform is down. Really not good enough when you are let down at a critical point
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GaloisGroup
(@GaloisGroupG) reported
@eToroTeam This is pathetic. People have lost money and their savings due to an error on your side. I opened $PGY at 22.20 and the order never went through. I lost an opportunity of a, nearly, 45% profit. Not afraid to take legal action if the profit is not awarded as deserved.
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C.Olario
(@beaung) reported
@eToro is down… 😔
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GaloisGroup
(@GaloisGroupG) reported
@Orbitcoin @eToroTeam You're kidding right? This was NOT a scheduled maintenance. I trusted them with my money. This is clear market manipulation.
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Lord Henry
(@Orbitcoin) reported
@GaloisGroupG @eToroTeam calm your beaver, if they're down for maintenance they're down, you can't take legal action over a missed trade when you have other brokers to select from lol, also maybe it went through? I made a few trades today before it kicked me out an started having login issues
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Nomushrooms!
(@Holdonown) reported
@myptjamal @AprilAubade @eToro I'm already thinking about changing platforms, any recommendations? The last maintenance also happened after I shorted some crazy orders.
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Sarah
(@SarahOnAnIsland) reported
@eToroTeam That’s not working either. I can see my trades but can not request any changes to SL, or to sell.
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Christian Sennesvik
(@PhotoSennesvik) reported
@eToroTeam @snarskis_art When will you actually learn? This is the same problem that crashed your platform last year several times. Didn't you fix the issues?
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Lord Henry
(@Orbitcoin) reported
@GaloisGroupG @eToroTeam they're keeping our money safe fixing an issue, nowhere has 100% uptime, I'm pissed too was just buying some stocks as US market opened but better safe than sorry and I can always wait ;-)
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Mr.Darcy sans money and good breeding
(@FuriousLives) reported
@eToro @cryptorains_ @MarkMarkov01 Btw your backend tool? That doesn't seem to be working either. Just has a greyed out 'order received at *time*' It hasn't updated in 30 minutes, so I'm guessing it's also broken?
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Ask eToro Team
(@eToroTeam) reported
@NaffahRaphael @eToro If you believe your position was affected negatively, open a ticket for customer service including the position ID and they will check this for you.
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Lord Henry
(@Orbitcoin) reported
@eToroTeam I can't login it says down for maintenance when I try at the moment, is that the same for everybody??, I'm fine with waiting but thanks for the offer.
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Apeus Maximus
(@ApeusM) reported
so @eToro is down... are the "meme" stocks too much to take in?@eToroTeam @eToroUS
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RichG
(@Richg95) reported
@etoro even your offline is not working!!!!!! You cannot enter stop loss or close price ?????? ******* man
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Rose Thorns #GTTO
(@AprilAubade) reported
@myptjamal @eToro the site is down and not working
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Landingnet
(@domsterland) reported
@walters_83 @eToro I don't think they will make it right. I've had problems with them in the past and they refused to take any responisbility
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Nonameleft
(@Nonameleft6) reported
@eToroTeam The offline tool doesn't even work. Wtf do you expect us to do?
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whataperler
(@whataperler) reported
@eToroTeam @eToro One of the worst platforms in the world. Well done.