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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
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Website (50%)
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Login (43%)
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Withdrawals (7%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Venelles |
Login | |
 Zaragoza |
Website | |
| Zaragoza |
Website | |
| Zaragoza |
Website | |
| Zaragoza |
Website | |
 Köln |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Afnan Tayyeb
(@AfnanTayyeb) reported
@eToro how Can I get in touch with your customer service that is not a BOT
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Kyriakos Fourniadis
(@dominikosv) reported
@eToro I am trying 4 days to get a reply from you but so far nothing. Could you please fix your mediocre customer service and reply to your customers?
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allydel
(@allydel1) reported
@eToroService my account remains unverified after weeks of trying to verify. Customer service keep closing my raised tickets with an automated response that does not resolve the issue. I need my money back ASAP.
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Karishma Anand
(@karishma_a) reported
@eToro isn’t it odd that you have enough capacity to send tweets but not send back money? Holding on to client money for 1.5 months acceptable these days? Not having customer services phone number or live chat with a customer services rep in UK is also acceptable! Disgraceful.
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MT
(@mtijani_) reported
@eToro @eToroService I've also spoken to some customer support staff who said my ticket was sent to the financial department.. how long should this take? I've been seeing a number of people waiting a lengthy amount of time for similar situations.
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Ludovic Geusa
(@GeusaLudovic) reported
@yetundeomooba @eToro I have the same problem, they dont answer emails, live chat is not available in france and phone number does not work. Maybe we should start a petition ?
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Kyriakos Fourniadis
(@dominikosv) reported
@eToroService i do show patience for 4 days already dear etoro. Please get back to my request asap. Otherwise dont accept users if you cant service them
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David Andro Rivera
(@ITSecAnalyst) reported
@eToro why is my account profile stuck at 90% complete? Can you check and help.
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Derek
(@derekw10) reported
@eToro @eToroService Hi eToro can you help when ever I try set my stop lost on copy crypto portfolio I get error 940 was working fine last week?
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Karishma Anand
(@karishma_a) reported
@eToro @eToro funny you have time to tweet but not respond to customer complaints or close down tickets. Since when has Holding on to client money become acceptable?
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Dirk Stuwe
(@codekix) reported
Hey @eToroService & @eToro_DACH 24 hours after initiating a transfer of #LTC into the #eToroWallet and it's still pending. What is going on? I don't get it, why you need more than 24 hours for an internal transaction. Do you have liquidity problems?
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Yanan Nara
(@YananNara1) reported
@eToro can I convert 0.5% of demo account money in to real cash and trade real account? can u reward me as I am aspiring trader but no money to deposit.. pls support traders like me !!1
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MandoSchmurf
(@schmurford) reported
@OsloCrypto @fintechpro_org @eToro 10% down on my tiny amount on binance, no biggy. Everything else is out of sight as I know long term it’ll rally 🚀
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Marcel Kappelgaard
(@Ham_Marcel) reported
@eToro I now have two support tickets open and haven't received a single update for over a week, what's up?
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Bisaya Short Films
(@BisayaFilms) reported
dear @eToro : us stock market opens 2pm singapore time but my orders are still pending 5pm. Help?
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Roger
(@r_cyberboy) reported
@eToro Hello I upload my id and proof of verification and its been days already and its still 95%. And i dont see my documents even when i did upload them. What i did is upload them again in the extra documents section upload list below And its pending Need help withe the issue
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Jon Arauzo
(@JonArauzo) reported
@BobbyAxelcoin @eToro Stop losses are stupid.
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Chris Mackenzie
(@ChrisMa27620079) reported
@mj_cro_xrp @MichaelManfield @eToro I’m trying to send it from the wallet back so I can withdraw?!? Any help would be appreciated.. how do i get the right address to send it to?
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Andres
(@arualestapia) reported
@Marksman1_md @eToroService Hey man! Did it got resolved? Same problem here
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Pikaguh
(@Pikaguh) reported
@eToro @eToroUS I need help? Can you please answer me?
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Oslo Underground
(@OsloCrypto) reported
@schmurford @fintechpro_org @eToro It's true what you say. But a 50% pullback are 100% gains if you buy the dip. Holding up and down will give you nothing. And it's easy to lose out if you not know when to buy back in again. Smart to keep some cash on the sideline anyway.
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Ian
(@2ietaxi) reported
@ThisIsJugu @eToro No.. They have even stopped replying to my tweets. I have lodged a complaint within the app. I haven't heard anything back on that either. FCA complaint next I think
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Omar Garcia
(@The_Overlord76) reported
@ALJVD1 @eToro I am experiencing the same issue. Zero responses. What type of service is this?
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Yasin Mammeri
(@MammeriYasin) reported
@eToro what's up with your customer service?? Been trying to put money into my account for weeks and still getting an error message. And your CS system is suuuper buggy. Can you help me?
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Benjamin Swainston
(@frenchy32123) reported
@eToro **** your scammy *** exchange, worst customer service ever. Stay the hell away from this. The rates are incorrect, the buy and sell differences are sometimes massive. They wont let you transfer your coins to your own wallet unless its been 2 months since your deposit. RUN!
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Thank You - Out Now
(@KY_MIDM) reported
@eToroService you have the worse customer service and probably think you will keep getting away with it. You will soon see
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Chris Mackenzie
(@ChrisMa27620079) reported
@mj_cro_xrp @MichaelManfield @eToro Sorry I’m in over my head here and getting myself confused. I’m uk based. How do I withdraw money from the eToro wallet to my bank account. Any help appreciated
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Graungaard Gaming
(@Graungaard_Real) reported
@eToro Oh.. I guess you guys have some work to do before, I would use you.. Its been a long time since I have seen such bad reviews.
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Diego Ballesteros
(@diegofel) reported
Hi @eToro can you please help me to verify my account?
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Ring
(@ringu412) reported
@Genri32350672 @eToroService Hi, same. They don’t want to give me any Swift code or transaction number. It’s been 10 days and i still don’t receive my money. They claimed it 3-8 days. Support stays silent