eToro status: trading issues and outage reports
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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Problems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
- Login (53%)
- Website (24%)
- Trading platform (22%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Trading platform | 11 hours ago |
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Login | 22 hours ago |
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Trading platform | 23 hours ago |
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Website | 23 hours ago |
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Trading platform | 1 day ago |
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Login | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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George Anastasopoulos (@G_The_Sting) reported@eToroTeam I don't know what is the problem with your platform lately. Posisitons that are closing 30 minutes after the SL was triggered, market orders for ES contracts that never gets filled and I get a message "pending order" for half an hour. Get serious, you are listed in NSDQ
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LongInnovation (@LongInnovation) reported@eToro @eToroTeam @eToroUS Has to be the most ****** business of all time. 1. I had to personally ask them 20 times to add the YTD chart back onto the app. Why in the world would a brokerage not tell you your YTD performance. 2. It took 4 different agents last time to find someone competent enough and with half a brain for them to actually physically help me. 3. There’s now 3 different ways to check your YTD performance. The first is wrong by around 7 or 8% how? The second was around 12 hours delayed but was accurate, this is now frozen and has now not updated for nearly 2 days? The last is now just completely wrong and the chart doesn’t even make sense 💀 What an absolute **** show of a business. This is a warning to everyone not to use EToro, i will soon be moving my funds if this absolute joke of a business doesn’t improve. - if you’re starting your investment journey avoid EToro at all costs.
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Mr. Cold (@Javier_Cold_) reported@eToroTeam 26 days of @eToro blocking my money in a breach of contract and their own T&Cs, 22 days to review a single bank statement. This is the customer service people can expect from them... @yoniassia your guys are doing a great job...(irony)
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Felipe Toral (@bollotoral) reported@eToro Your phone call and messaging service (for verification codes) doesn't work properly, I live in Ecuador @eToroTeam
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Mr. Cold (@Javier_Cold_) reported@eToro 31 days (1 month) since @eToro blocked my account, ignoring their own T&Cs. 27 days to review a bank statement. No information about how long it will take them to review 1 single bank statement. This must be one of the worst customer services ever. Almost like a scam.
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MaroSoo (@MarosSzent17946) reported@jaynemesis @eToro I am just sitting there looking at the screen and I have no idea if I should make a move. I mean… one tweet can change everything. Are we going down? Up? To the side? These last 4 weeks are like a rollercoaster. My strategy is to sit it out
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Mr. Cold (@Javier_Cold_) reported@eToroTeam Sure! (irony) That's what you said a few days ago, and I am still waiting. My money is not working for me; it's working for you, as you are the one holding it. You can't be trusted.
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Karl (@Karl44006720) reported@eToro @eToro i have an account with etoro for the oast 3 years and now i am confused why my login us not working . and it is showing that Etoro in unavailbale in your country. Please advise what should i do .
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Da Pah Kwan Yin San (@kwan_yin_san) reported@eToroTeam So what was the reason for the issue?
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Kurt Gerth (@SizePeasant) reported@eToro @WestHam Customer service doesn’t work please fix so I can verify I’m not being scammed.
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Wendy (@Wendy8544417517) reported@eToroTeam I’ve already tested multiple browsers and connections, so this is not an issue on my end
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jamie_beevers (@beevers_jamie) reported@eToro i can’t get through to your live support can you help me ?
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Pedro Louro (@aero_pedro_) reportedYesterday's @eToro login outage (3rd day in a row now) resulted in another loss. What a brilliant platform for trading #CFD.
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koffiboi (@werebohemian) reported@Everton @eToro Jordan’s need to clam ******** down and not cost us at 89th minutes to this ******* side 😤
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Mr. Cold (@Javier_Cold_) reported@eToro 27 days with my money held by @eToro, ignoring their own T&Cs as they did not communicate it to me. And 23 days to review my bank statement and confirm it is MY money. Why is eToro so incompetent? Why does your customer service sucks? Why don't you follow your own T&Cs?
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LongInnovation (@LongInnovation) reported@PubNasdaq @eToro Horrendous service I absolutely hate their app
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Mo Tafech (@MoTafech) reportedI have money in @eToro since 2 years but I changed my phone number and I can't access them. Their team ignores support requests. All other tools were responsive when I changed my number except @eToro. Shouldn't this be illegal? Anyone can recommend some legal action here?
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Mārtiņš Krusts 🇱🇻🇺🇦🇮🇱 (@krusts) reportedYou might see some more of video content attached to my posts as finally I found robotized translate solutions of fair quality. It started with motivation 🐂campaign by @eToro - test AI and we will refund expenses of your tests. Most of tests failed, but some few changed some of my daily tasks. I wanted to express gratitude. Fun fact, i forgot to apply for refund in the end, probably ended, but motivation was all I needed.
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Mr. Cold (@Javier_Cold_) reported@eToro 31 days (1 month) since @eToro blocked my account, ignoring their own T&Cs. 27 days to review a bank statement. No information about how long it will take them to review 1 single bank statement. This must be one of the worst customer services ever. Almost like a scam.
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Adam Wardle (@adam_wardle) reported@Everton @eToro Deserve to go down let the premier leauge down
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Jafar H Mohammad 🇰🇼 (@Jafar_87) reported@eToroTeam Maybe you should hurry up and fix your crumbling platform .. we are losing money each second!!!!!
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bedebu (@Bedebu) reported@eToroTeam I've been logging in using my Gmail. I don't have a separate password. How am I going to login to offline mode? There is no option login with Google.
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Abiola (@Abiola2719) reported@CPFC @eToro Shaaa shave down for me go and ask many club that did this then chop am later
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Teaᡣ𐭩 (@TeaTheDeveloper) reported@Gavel_on_X Nor are you a trader. Must've been a glitch @eToro
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Carl Phillips (@CarlitosWayDel) reported@eToroTeam Still can’t see my ISA so the issues are not resolved
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Akshaya Khandooja (@akshaya7401) reported@eToroTeam @eToro @eToroUS - you guys have not addressed, the account has been hacked or you guys have liquidated the account and you guys have not addressed the issue. I have not recieved any DMs from you
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Peppermint_NL (@PhilNA65787911) reported@eToroTeam Do you have an issue regarding withdrawal system? My fund keeps returning to my etoro acct. I cannot send to my bank acct
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Ed Hansberry (@ehansalytics) reported@eToro I’ve started getting spam from you. I don’t want to verify an account. But your help systems require me to verify and log in to get help to get whatever you have for me deleted. Pathetic tactics!
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Mr. Cold (@Javier_Cold_) reported@eToroTeam 15 days now waiting for @eToro to "review" my documents to return MY money. 15 days where my money was generating interest for them and not for me. How often does this happen? How much money are you keeping from customers to make a full interest for you? It looks bad.
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Kelvin (@kvgdbb) reported@eToroTeam can the login issue solve before the us market open? Pls reply