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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
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Login (49%)
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Website (34%)
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Trading platform (15%)
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Withdrawals (2%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Rafael |
Login | |
 Barrow in Furness |
Withdrawals | |
 Rennes |
Login | |
 Bonn |
Login | |
| Ejea de los Caballeros |
Website | |
| Steinfurt |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Morty McFly
(@mortymcflyok) reported
@eToroService If you are not already aware, your support service is preety poor compared to other platforms. Unluckily, I cannot withdraw my funds from your platform.
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Blake Mulherin
(@blakemul) reported
@eToroService I prefer to keep my ADA and not create a taxable event, @eToroUS is the worst
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Benjamin J Bagley
(@BenjaminJBagley) reported
@ferrandoandre88 @eToroService @eToro Interesting! I was mainly looking for them to say something that would help their new stock. I invested as soon as I heard that they were going public through $FTCV. I'm sure there will be plenty of dip buying opportunities throughout the year, but I definitely like the stock.
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VFL
(@vflucke) reported
@eToro Need help with a deposit
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Isabelle Milena
(@izziepeters) reported
@eToroService eToro won’t accept any of my bills or tax / government documents as proof of address - please help
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Basilico 🤙
(@cryptobasilico) reported
@Neo_Blockchain @eToro wiol you support migration to current holders?
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DOUG MIG
(@doug_mig) reported
Updating my complaint from days ago here (and on customer service, and on financial regulators): my problem was solved. Thank you @eToroService for the promptly handle of the situation after misunderstandings and delays.
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stanley Sam
(@stanleyhenry12) reported
@Ms_Fumz @eToro My account also got hacked tried reaching out to support but was ignored contact lextools on Instagram he’s a professional he helped me recover my account message him I’m sure he’ll help you
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True Politics
(@truepolitics19) reported
@eToro @yoniassia Ask yoni why his company's customer service is awful, why the spreads are ridiculous and why you decide to close trades at will.
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kev
(@kev52976260) reported
@eToroService can I ask what is the problem with your service on gme why do you keep closing and opening trade.
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Ken
(@KennethKraft10) reported
@TronixTrx @eToro @binance Ok, not staking anything myself, can't comment on that. Customer service is OK in my book, been in touch with them twice, got what I needed.
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Valat
(@Valaty1991) reported
@TheCryptoviser @Stake_ADA_coins The only thing I think whenever I see @eToro is that it's mind baffeling how they still haven't an #ADA Wallet yet. On another note: Why do people have to wait 1-2 days for their coins to transfer to their wallet (and potentialy make losses if the coin goes down in the meantime)
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Sjur B
(@SuperSjur) reported
@eToro @NexoHash Customer Support
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Basilico 🤙
(@cryptobasilico) reported
@Neo_Blockchain "We are aware that many token holders are probably wondering what they need to know about migration from Neo Legacy to Neo N3." Will @eToro @eToroService support $NEO holder with this migration?
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Bashar R. SALEM
(@salembashar) reported
@eToro Worst platform ever ...
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Ludovic Geusa
(@GeusaLudovic) reported
@eToro We’re excited to share that after 46 days ticket 01711886 has still not been resolved. Same story for ticket 01862569. We are in 2021 you can call or let all customers use live chat and solve the problem once and for all. Thank you !
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kev
(@kev52976260) reported
@eToro can I ask what the problem is with your service on gme you keep closing and opening trade on gme. Why is this?
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J.L.A.
(@jean0036) reported
@eToro I have been trying to verify my account for weeks already. Moreover, I have been in contact with @eToroService through email and I was ensured that they will solve my problem. Today my account got blocked and @eToro took all my money from me! 😡😡😡 Horrible service.
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Zoran Spirkovski
(@SpirkovskiZoran) reported
@eToroService @TronixTrx Really? I have a reason to hate on them for limited-service coverage, but still have the decency to understand that there are legal limitations and strongly believe they are legit, even if I've never used their services. It's literally older than crypto!
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Harry Lewington
(@H_Lewington) reported
@eToroService @TronixTrx your spared on BTC is $400 how you expect people to use your service? greedy MF's I'm leaving as soon as i can. maybe you should just charge a commission lower than your competition. be honest and transparent then we might trust ya
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Jason Markotter
(@WING3RZ) reported
@eToroService @eToro I’ve never seen customer service this poor before. I had tickets closed with no resolution today, this tweet completely ignored. Does anyone care about the fact I have un-invested money in a void besides me?
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Bluedog
(@jerseybluedog) reported
@eToro ABSOLUTE WORST CUSTOMER SERVICE. THERE WAS A MISTAKE ON MY REGISTRATION. YOU HAVE NO LIVE CUSTOMER SERVICE. YOUR PROCESS SAYS WAIT 14 DAYS FOR A REPLY. THIS IS NOT ACCEPTABLE. HORRIBLE REGISTRATION PROCESS.
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Granite Bay Capital
(@GranitebayCap) reported
@etoro merging with $FTCV, with an exp value of $10b. Currently, 20m registered users in 100 countries use the platform's social trading with popular investors receiving up to 2.5% of followers funds (or AUM). That's $250k p/a for $10m AUM for Elite Pro. Not bad!
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AZ
(@CesarAzmitia) reported
@eToroService I wrote about a claim about positions that I could not close at a critical moment, thanks to the problems of their platform that are followed and constant. This is over a month ago.
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FunmiStMatthewDaniel
(@Ms_Fumz) reported
@eToro Locked out of my account and the customer services isn't allowing me to log a message cos I can't get into my account!! How does this make sense! Help please
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Julian JIM
(@JulianJIM6) reported
@eToro @yoniassia Fix your ****** customer service first scum bag.
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Morty McFly
(@mortymcflyok) reported
@eToro @yoniassia @eToro how can I get a valid answer from support? I open a ticket 20 days ago. Today I got a generic answer that didn't solve my problem at all and ticket was marked as resolved. Am I supposed to open a new one and wait 20 days again to get the same answer? Not serious
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stanley Sam
(@stanleyhenry12) reported
@Ms_Fumz @eToro My account also got hacked tried reaching out to support but was ignored contact lextools on Instagram he’s a professional he helped me recover my account message him I’m sure he’ll help you
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Spoiler
(@ShadeofMisery) reported
@eToro I cannot make any withdrawal because a card that I used to deposit funds is having issues that you haven't resolved yet. It's been almost a month. I've sent you proof from my bank that you should use allow me to choose another withdrawal option but you refuse. I am dying.
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TronTrx
(@TronixTrx) reported
@Karl__Gee @eToro @binance We hope the problem will be resolved quickly 🤲