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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
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Website (50%)
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Trading platform (30%)
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Login (20%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Reutlingen |
Website | |
 Zürich |
Trading platform | |
 Sofia |
Website | |
| Heidenheim an der Brenz |
Trading platform | |
 Échirolles |
Website | |
| Schnaittach |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Baldeagle78
(@ARJW78) reported
@CPFC @GaryJCahill @eToro Would be something to rejoice over we were playing a top 6 club and expected to be outplayed, but not when the tactics and lack of quality on the ball was so poor than we had to hang on grimly against a team in 18th. Pathetic again.
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Nicolas hersant
(@Neostigma1306) reported
@eToroService Seems like you have more problems again today... Cannot close or edit positions.,,,.
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M Almeida
(@mmalmeida) reported
@eToroService @Portus27 And if a platform that trades millions of dollars per (hour? Minute?) doesn't know how to have a server architecture that does not stop when "the database crashes", then it's not safe to use.
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Steven Still
(@StevenStill4) reported
@eToroService @eToro is your trading service down, because no one can open any positions on crypto.
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JOCJOCJOCJOCJOCJOC
(@jclmalacas) reported
@eToroService How long it takes my money withdrawal and the status is pending email response, I already message the email that message me but email address take it back because has an error what is your email for this request?
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chewlf
(@chewlf) reported
@eToroService I have problem with my online banking fund transfer whereby the amount did not reflect in eToro balance. Amount has been deducted from my local bank. I have the ticket (01948348) opened and with the payment slip attached. Please help me. Thanks.
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simon sullivan
(@MrSullly) reported
@Juul99131147 @eToro @eToroService I agree customer service is sub par as a platinum member . What’s the other option to change too ?
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Benonwine
(@benonwine) reported
@eToroService @AffableEngg Do you ever get back to customers when they raise tickets. Your customer service seems to be non existent in very concerned
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BAGSofSPIDERS
(@BAGSofSPIDERS) reported
@eToroService Closed the market longer than the nasdaq and wouldn't let me cash out until the stoploss was hit... No actual help for over a month.
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cameron streff
(@cameronstreff) reported
@Juul99131147 @eToro @eToroService Atleast they’ll let you withdraw. They froze my account for no reason and I can’t withdraw, deposit, or trade. And they’re customer service is nonexistent!
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r0a5k1ll
(@r0a5k1ll3) reported
@eToroService i just received the notification email for the ticket i logged re withdraw funds not being received. 14 days till you respond to it??? You have heard of SLA's haven't you? Your dealing with millions of dollars of peoples money and you cant employ enough support staff???
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Benonwine
(@benonwine) reported
@ferrandoandre88 @eToroService @AffableEngg Just watched your blog very useful thanks. The big complaint for me is there customer service or lack of service is awful and non existent and for such a big company surprising
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Horace
(@ProperMyGander) reported
@eToro Time for another outage then
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Wasp
(@Wasp1968) reported
@eToroService @Portus27 Again? WTF Etoro. I am platinum but time to move on I think..
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Kooskoos10
(@Kooskoos101) reported
@eToro @eToroUS @eToroService #etoro Make sure you are up and running in 20 minutes and don't go out of service after 10 minutes!
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Andrew Cowe
(@AndyCowe110969) reported
@eToro poor service is something I am used to in this country, sadly, but the two messages I received from you today are absolutely beyond belief. That is contempt for a customer taken to a whole new level, and I will take my business elsewhere. You are disgusting.
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Λ l
(@ALJVD1) reported
@eToroService We’ve already done this. And I’m waiting for my complaint from January. I cannot even be bothered to complain about what happened in February.
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Sam Kapricorn
(@SamKapricorn) reported
@eToroService @Juul99131147 I NEED TO EDIT MY STOP LOSS LIMIT BEFORE THE MARKET OPENS IN LESS THAN 5 HOURS OR I LOSE MY MONEY !!! I DON'T WANT A APOLOGY I WANT YOU TO FIX IT NOW !!!! SO I DON'T LOSE.. OR YOU WILL GIVE ME A COMPENSATION
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q
(@baldyboy78) reported
@eToroService @yoniassia I'm trying to do my crypto taxes. can you please add a complete API with full transaction support for your app so I can file with @CoinTracker
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John Doe
(@Toimitusjohtaj1) reported
@ferrandoandre88 @eToroService @EtoroWarning I mean if your broker is down for 16 ******* hours for even once, it means im leaving after closing every position
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cryptolove
(@ColliRomaric) reported
@StevenStill4 @eToroService @eToro No the site is down again😡
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Steven Still
(@StevenStill4) reported
@eToroService No, seems to be back up and running again but was down for over an hour, lots of people couldn’t trade Bitcoin and Litecoin.
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cameron streff
(@cameronstreff) reported
@eToro Do not trade with etoro it’s a scam. Their servers are constantly down. They froze my account for over two weeks now, can’t trade, deposit, or withdraw! And their customer services is nonexistent!
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Sam Kapricorn
(@SamKapricorn) reported
@eToroService @rusovski I NEED TO EDIT MY STOP LOSS LIMIT BEFORE THE MARKET OPENS IN LESS THAN 5 HOURS OR I LOSE MY MONEY !!! I DON'T WANT A APOLOGY I WANT YOU TO FIX IT NOW !!!! SO I DON'T LOSE.. OR YOU WILL GIVE ME A COMPENSATION
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vinny
(@vinnyjack1) reported
@eToroService @Portus27 The question is what are you doing to compensate the investors who all lost money during the so called database crash , there is no one at eToro to speak to , why is that ?? Speak up please answers are required
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VGO
(@VGO09909736) reported
@eToroService @Juul99131147 I am a user, I have a fault with my account reported in more than 5 claims. I still can't use my money, nor do I have any support from you.
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Amjad Ali
(@amjadal53356181) reported
@eToro Is this a warning to say don’t even log in to Etoro as you will be down?
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🔞Vibeavape🔞
(@vibeavape) reported
@ferrandoandre88 @eToro There site being down for a full day last week really messed up my portfolio, caused a drop of 21% hoping to pull it all back this over this next week, but heavily invested in crypto currency as US market crashed hard last week
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Marny López
(@i_MrLopez) reported
@eToroService Same issue. Cannot remove. It says the max amount is $0.00
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cameron streff
(@cameronstreff) reported
@eToroService Check your DM’s.... I DM’d you guys over a week ago and you guys have done nothing to resolve the problem.