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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
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Login (53%)
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Website (38%)
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Trading platform (6%)
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Withdrawals (3%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Köln |
Login | |
| Hettenshausen |
Login | |
| Munich |
Website | |
 West Liberty |
Website | |
 San Rafael |
Login | |
 Barrow in Furness |
Withdrawals |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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James
(@James95150143) reported
Just started with @eToro @eToroService 2 days ago. Being off so long strikes me as something major going on, like being hacked or losing track of who owns what in DB errors. Lack of communication is bad too. Simply saying "we are working on it" for 8 hours isn't good comms.
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Vale
(@ChikereValerian) reported
@eToroService I mean how can you shut down the whole day in a very volatile market like today?? , you guys clearly dont understand the meaning of customer service.
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Gas Siginal
(@coderman1) reported
@eToroService @eToro You are good only for making ads, nothing more! So strange... market dips and all of a sudden you have “technical issues” !
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𝗞𝗨𝗥𝗔
(@KURA_live) reported
@eToroService very disappointing service guys. Hard not to leave your platform after this 🤙🏼
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Alan Brito
(@AquiAlanbrito) reported
@eToroService eToro collapses because they have too much people, more than 300 millions accounts, so, when cryptos and stocks crash, everyone of those 300 million people tray to open and close several values simultaneously, so too much movements, servers collapse.
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grimus
(@grimus10) reported
@eToroService Third time in a week I can't log in, this time for a whole trading day. I don't usually complain but this is beyond embarassing. I'll look for a somewhat reliable broker, good riddance
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Colby.
(@Cjl3210) reported
@eToroService Ridiculous service, can't even imagine how much people have lost tonight because they trusted you to be competent in your service. Definitely withdrawing funds as soon as I can login.
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children of the grave
(@c00perator) reported
@eToroService @eToro Are you f..kin kidding? Thousands of $ money we have and we can't even login.
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ThePhysician17
(@ThePhysician17) reported
@roycefestival @eToroService All I'm saying is that it's funny that you think you get money because they have a problem. Are you also suing a restaurant if their cook dies of a heart attack and you therefore couldn't get your food?
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Thani ALQasem
(@thanialqasem) reported
@eToroService @eToro Will this last forever? We are missing out on so many opportunities. Instead of focusing on luring people and mass advertising all over social media; work on enhancing your terrible platform. Shambles. If you can’t handle the traffic, don’t accept users!
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FabGeorjon
(@FabGeorjon) reported
@eToroService We could have bought the dips but no! Terrible n
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AlanaJ
(@Alanajinfo) reported
@eToroService It doesn't take a team of advanced technicians 7 hrs just to find which lead has fell out the server. You've been compromised be honest!
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AlanaJ
(@Alanajinfo) reported
@eToroService I think that's exactly what has happened that's why you feel it necessary to issue a denial statement!
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CoronavirusLaVerdad
(@CoravirusV) reported
@eToroService my account show 0$. WTF happends
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Timon Tete
(@T3official) reported
from
Lille, Hauts-de-France
Hello @eToro, when should we be expecting you back online? It’s totally unacceptable that you always fail on the days we need you the most. And of course, I know I won’t get a reply as always. Your service is completely unsatisfactory! Won’t recommend!
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Myth Eye
(@myth_eye) reported
@eToroService @eToro Utter rubbish, wait till truth comes out, you will be shut down. Bye 👋
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Lee Smeaton
(@NavyReg1970) reported
@eToroService @eToro just be honest with what the problem is
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kellyrick
(@KellyRickLondon) reported
@eToroService I opened a BNB trade at 196, but the offline tool is showing as opened at BNB 222. It is over 10% higher. I hope it will be correct when return to work. I am losing a lot with this issue. I am afraid to close the position as it has wrong buy price.
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Eliott
(@daEncarncao) reported
@etoro Down for over 5 hours now? All retailers unnable to use their portfolio during crucial times...even offline. OUT
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Crypto Eraser
(@cryptoeraser) reported
@sethgavriel @eToro @eToroService I suggest we wait for the official postmortem, if there is any. If they are transparent indeed, they will disclose the details. It has been more than 6 hours, the platform has never been down for so long, including all their support services.
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shoreline
(@shoreli15917957) reported
@eToroService Your offline tool never works. Your customer service department does not even exist. Blatant lies and manipulation.
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MDVSA
(@fiffs_) reported
@eToroService you keep outdoing your trash service
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giles
(@shootthedonkeys) reported
@eToroService @eToro What is the actual problem????
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MrGanemi
(@GanemiMr) reported
@eToroService They're always down then market going down. That's their policy of making money
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Cornel Oprea
(@corneloprea) reported
@eToroService Maybe the money you squandered on annoying existing customers by blasting them with the same add over 1k times over the past 12m would have been better spent on platform stability.
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Royce
(@roycefestival) reported
@ThePhysician17 @eToroService T&Cs and Customer Satisfaction are far away from related. I'm not here to try to understand the problem. This is not charity.
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Dr Alex Koh
(@alexkoh) reported
@jackfisk_13 @eToroService Jack I couldn’t even reply to your comment. That’s how down they were *sigh*
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Chee Chan
(@kengcc) reported
@eToroService @eToro If it is Microsoft problem, move to another cloud provider. If it is application & database design problem (more likely), hire an expert team to solve this problem, stop relying on the excuses given by your chief technical guys!
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DawnyPress
(@deeeeeTaur) reported
@eToroService I can’t even get into my wallet! It’s saying it’s not integrated for use on EToro WTF is going on. This is madness.
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Waclaw Kusnierczyk
(@wkusnierczyk) reported
@eToro has been experiencing technical issues for almost 8h straight. @me is experiencing trust issues, unsure whether "We are working with senior teams at Microsoft to resolve this issue" is good or bad news.