eToro status: trading issues and outage reports
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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Problems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
- Login (57%)
- Website (25%)
- Trading platform (18%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Login | 4 days ago |
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Login | 6 days ago |
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Login | 27 days ago |
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Trading platform | 1 month ago |
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Login | 1 month ago |
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Website | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Mr A (@azeemrosli) reported@eToro @etoro i just created account and deposit but then my account is restricted. Support doesn't reply. Please help.
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Truthseekerorbtv (@Troofseekingorb) reported@eToro This is bad taste. No decorum
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Da Pah Kwan Yin San (@kwan_yin_san) reported@eToroTeam So what was the reason for the issue?
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Darius (@trocyszyn) reported@eToro Hello, why the platform stopped working? I cannot log in. When trying to: a) start chatting at help center it tries to log in (not working) b) open ticket -> moves to start chatting c) Clicking on: ‘problem signing in’ -> just refreshes same page pls help
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Kateryna K🇺🇦 (@Katja_ket) reported@eToroTeam The Offline Mode link is also not working for me. I am unable to log in from any of my devices!!!!!!
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Wilmer Arteaga (@killerwilmer) reported@eToro @eToro my withdrawals are blocked and support keeps closing my tickets without solving anything. I need urgent help accessing my funds.
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Mr. Cold (@Javier_Cold_) reported@eToroTeam 15 days now waiting for @eToro to "review" my documents to return MY money. 15 days where my money was generating interest for them and not for me. How often does this happen? How much money are you keeping from customers to make a full interest for you? It looks bad.
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Vicky Chopra (@angoor0aadmi) reported@eToroTeam Manage what? Prices go up and down all the time. What tf are u cooking here
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Allan Nørgaard (@BigAl1968Dk) reported@eToroTeam removing all posts as spam? doesnt sit right with me, and when is this problem solved? updates along the way could be nice instead of just waiting until its fully resolved. Markets about to open in america soon, get going!!!
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Pedro Louro (@aero_pedro_) reportedlol @eToro, I can't even deposit (yes, deposit) money into my account. You have the worst trading platform I have ever used. Too unprofessional to be taken seriously.
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AsK40 (@a_ask84) reported@eToroTeam Yep, read that before. Apologies won't help with losses tbh. Paying enough fees to expect high-end professional!!! operations. I'm actively managing my positions - so very curious to learn how/if you compensate in such cases ... *still shaking my head ...
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Kennyblaze (@Undaunted0001) reported@eToro Please don't use this platform, you will surely regret they lock people money can't withdraw worst costumer service ever
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EOSE$50B/MSTR$1T🔋🅰️🟠 (@TeslaJLP) reported@eToroTeam I got a generic reply saying due to price gaps or volatility then the ticket was closed. Neither of those are issues with Metaplanet and trading has been unavailable for at least a few days
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KUNG FLU TARIFF$ (@KUNGFLUTARIFFS_) reported@MarioNawfal jewish israeli broker @eToro is down, much like the Fake State of israel and its atavistic and congenitaly ****** population. TYFYATTM - KFT
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Mārtiņš Krusts 🇱🇻🇺🇦🇮🇱 (@krusts) reportedYou might see some more of video content attached to my posts as finally I found robotized translate solutions of fair quality. It started with motivation 🐂campaign by @eToro - test AI and we will refund expenses of your tests. Most of tests failed, but some few changed some of my daily tasks. I wanted to express gratitude. Fun fact, i forgot to apply for refund in the end, probably ended, but motivation was all I needed.
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Michael berridge (@Michaelberridg3) reported@eToroTeam Just did please fix I have already gone through the process
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Paul Lewis (@paulstevenlewis) reported@eToroTeam when I log into my account, there is no sign of my cash ISA. Clicking on the ISA tab in the menu gets “ an error has occurred, please try again“. Very worrying to find your money has disappeared… and your customer service chat is completely unresponsive as usual.
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Wendy (@Wendy8544417517) reported@eToroTeam Appreciate the update, but repeated outages during volatile sessions put users at real financial risk. This has been twice in as many weeks, We need reliability, not apologies. What’s the solution?
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Kennyblaze (@Undaunted0001) reported@eToro Please don't use this platform, you will surely regret they lock people money can't withdraw worst costumer service ever
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Allocation Lab HQ (@AllocationLabHQ) reported@eToro I have a few feature ideas that could improve the eToro platform for both investors and Popular Investors. 1. Lock in option for Copy Trading and Smart Portfolios It could be interesting to introduce an optional lock in period where an investor commits capital for a defined time, for example one quarter as a minimum. If someone is confident enough in a strategy to lock their funds, Popular Investors could potentially receive slightly higher incentives for this type of committed capital. Investors who commit their capital could also receive something extra on top. You are smart people, I am sure you could come up with a good mechanism for this. 2. Calendar based take profit Currently we have standard TP and trailing TP, but a calendar based exit could also be useful. For example an investor could set a rule such as “close this position on a selected date” regardless of profit or loss. 3. Lower crypto sell minimum in the wallet The current $100 minimum for selling crypto in the wallet feels quite high for smaller traders/investors. Many traders use other exchanges like Bybit or Binance for active trading while treating eToro more as a long term investment hub. Allowing smaller crypto sell amounts in the wallet could make the platform more flexible and attractive for crypto users by lowering the entry barrier. Since the minimum investment is $10, the minimum sell amount could reasonably be something like $20. 4. Improve chart settings persistence Please i beg you to consider improving how chart settings are saved. At the moment charts reset to default when switching between assets. Many users do not want to constantly reconfigure their chart setup every time they open a new instrument. For example I personally use Heikin Ashi candles and currently I have to change this repeatedly. Even with the save option, indicator styles and chart settings are not always properly preserved. Improving this would significantly improve the overall quality of life on the platform for active traders. Thanks for reading and considering these ideas. 👍
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efcshaun (@shaun_mchugh_10) reported@ireallyhasit @Everton @eToro Lad you support two teams Proper tinpot fan
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Mr. Cold (@Javier_Cold_) reported@eToroTeam Sure! (irony) That's what you said a few days ago, and I am still waiting. My money is not working for me; it's working for you, as you are the one holding it. You can't be trusted.
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The dead stonk (@Brad27395777) reported@eToro I've been sat waiting for over an hour for a customer service chat. Nothing what is going on
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Mr. Cold (@Javier_Cold_) reported@eToro @lale_akoner 31 days (1 month) since @eToro blocked my account, ignoring their own T&Cs. 27 days to review a bank statement. No information about how long it will take them to review 1 single bank statement. This must be one of the worst customer services ever. Almost like a scam.
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Michael berridge (@Michaelberridg3) reported@eToro FINRA COMPLAINT PENDING IF YOU DON’T RELEASE THE RESTRICTION.
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Nicolas Hersant (@hersant_nicolas) reported@eToro I guess you are having issues right now ?
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David (@Haviermerko) reported@VikingSpurs @CPFC @eToro Typical oversea plastic support ya local 👍🏻
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allforone (@alangas41798234) reported@Everton @eToro you can hang that o e on moyes bad substitutes no need for them, bad manager
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Mr. Cold (@Javier_Cold_) reported@eToro 31 days (1 month) since @eToro blocked my account, ignoring their own T&Cs. 27 days to review a bank statement. No information about how long it will take them to review 1 single bank statement. This must be one of the worst customer services ever. Almost like a scam.
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Karl (@Karl44006720) reported@eToro @eToro i have an account with etoro for the oast 3 years and now i am confused why my login us not working . and it is showing that Etoro in unavailbale in your country. Please advise what should i do .