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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
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Login (50%)
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Website (44%)
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Withdrawals (3%)
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Trading platform (3%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Venelles |
Login | |
 Zaragoza |
Website | |
| Zaragoza |
Website | |
| Zaragoza |
Website | |
| Zaragoza |
Website | |
 Köln |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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TrueManJoe
(@TrueManJoe1) reported
@eToroService If so, it should be no problem to provide the unique REF. No. to report the issues to the regulatory authority. PIP was regulated company, Wirecard is regulated company. It mean nothing to be regulated, if criminal activities going on and tuning of documents and software takes1/2
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Tumi san
(@tumiitholeng1) reported
@eToroService @eToro Today is the start of week 3 of eToro failing to verify my mother’s account = another day of loss in earnings. Thanks team, your customer service is -?! Non-existent. I shall now endeavour to post this through each day, everyday here, until it is resolved.
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Mattybcn
(@Matty59168407) reported
@eToro I am still waiting to hear from you and to get help. This is awful. No customer service whatsoever and nobody answers
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Rahil Abrar
(@lostbboy1) reported
Been trying to verify of my account on @eToro since 10days and went through thier customer service but still "not receiving sms code"for my Saudi mobile number. #disappointed @eToro
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Luis Miranda
(@siul__3) reported
@eToroService ok, but i already sent my documents about 21 working days ago and i haven't received an email because there may have been a problem, can't you see why i'm not verified please?
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🥷🏼
(@seblcfc) reported
@LCFC @eToro Sfe right again wtf + good team lads come onnnn
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Chris Iliopoulos
(@Ciliopoulos) reported
@eToro You should be shut down. Your take profits don’t trigger, stop losses don’t work, trailing SL don’t work, website freezes, app freezes. You just illegally stole money from my trading account due to your dodgy platform. I’ve logged a ticket. Sort it out.
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B Stiggs
(@b_stiggs) reported
@eToroService i need help with my xrp transfer . Only 24 coins were completed and the rest refunded
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D.Bonachea
(@kluivertawesome) reported
4 day I can't speak on @eToro because one of its moderators made a mistake, ban the chat and nobody responds to help me
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Jatin Batra
(@jatin_batra1) reported
@eToro Yo etorro I have been trying a lot to open an account but in vain ! Could you help me with that ? Somehow my account never gets verified
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Bitcoin Bull
(@OswaldoFranco20) reported
@eToro @eToroService until I get a response from customer service support @eToro , I will continue to post negative reviews on a daily basis on all my social media platforms. Don't use Etoro!!! If you ever have a problem, good luck!!!! #Bitcoin #cryptocurrency #money
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daivieth
(@daivieth) reported
@eToroService Can you fix it!!!
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dephreq
(@jmynude) reported
@eToro Been waiting for weeks for a response from your support, maybe put bernie in the customer support department?
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ShatruFun Sinha
(@FunSinha) reported
@eToroService @BobbyAxelcoin "We do not scam our users", Give me a break, I transferred USD 1000/- to eToro NAB Sydney, even after 17days money is not reflecting in my account, none of your so called service teams are helping, now that word Scam seems to be a correct word
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viecoxx
(@viecoxx) reported
@eToro EToro sold all my positions without warning, and won’t let me withdraw my money is been two weeks and support won’t get back to me!!! Be aware!!!!
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Judson
(@SirJudson) reported
@eToroService Why tell us to DM? Nobody is going to help Oh wait, it's exactly like that $50 you promised me for signing up that I never got. This whole platform is an absolute joke. I regret signing up almost as much as I regret not buying BTC when it was less than a dollar.
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Husnain khaliq
(@khaliq_husnain) reported
I expected a much better service at eToro!! Made a deposit 20 days ago and still waiting for it to reflect in my account. No one responding from customer service @eToro
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Crypto reserach
(@BjornIsberg) reported
@eToro Why make ads when you don’t have support or accept new customers???
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Jxmmy
(@JimmyJeRyder) reported
@eToro **** off with that what if bullshit
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Put me in, coach
(@MyContentOnly) reported
@eToro Why is your customer service sooo bad? So hard to get a hold of a live person and they never have the answers
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Oakleyvale
(@Oakleyvale1) reported
@SouthamptonFC @eToro Stephens was quality as was Jan.
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Abelardagulan
(@ArdyMercury) reported
FIX YOUR **** @eToroService @eToro
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lance miller
(@cyber_miller) reported
@eToro I wired $10K to eToro on Dec 23 and they have yet to show it in my account. "Customer Service" says they are very busy and to be patient. You have held my money against my will for ONE MONTH now - it is way beyond time to take action and return my wire!
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Wan
(@horkinwan) reported
@eToroService please revamp your customer service level immediately. My case reported on14 Jan 2021 yet to be resolved more than 10 days.
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Soner Celebi
(@SonerCelebi8) reported
I've put 2k on $BB bc @eToro took down leverage on $GME
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Steve
(@g0lfp) reported
@eToroService More: I have tried this now in Firefox, Chrome and the Android App v284.0.1 and can confirm that the problem exist across all platforms. In the edit trade pop up. Change the TP and click update. Nothing happens. the pop up closes but the TP remains unchanged. Hope that helps.
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Radoslav Dyakov
(@DyakovRadoslav) reported
@eToroService The problem is transactions from credit/debit cards. Deposit is not appear on the balance in etoro accounts.
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Money Bones
(@MoneyBones1) reported
@eToro seem to be working fine @Trading212 Fix your life or lose customers
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Bitcoin Bull
(@OswaldoFranco20) reported
3 weeks ago I changed my phone number and been locked out of my account because the login verification is being sent to the old number. I've been trying to get help from Etoro for over 3 weeks. After numerous emails I still haven't heard from them. Very disappointed! @eToro
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Friedrich LINKzsche
(@DecipleSatoshi) reported
@eToroService your exchange took my money and won’t give it back . It says the amount I put in is too small to withdraw. THEN WHY DID YOU TAKE IT. IF YOU CAN EAT IT THAN YOU CAN SPIT IT OUT! FIX THIS