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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
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Login (40%)
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Website (34%)
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Trading platform (22%)
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Deposits (3%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Steinfurt |
Login | |
 Zürich |
Trading platform | |
| Marktheidenfeld |
Website | |
 Herentals |
Login | |
| Zug |
Login | |
| Berlin |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Calvin
(@GonnaSmesh) reported
How do I get de-synced copy back on track? Been missing a stock for over a week now (that's been green) and help tickets go unanswered. What do I do to get this fixed? @eToro @eToroService
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Sempai Jack
(@RealJackSamurai) reported
@ALJVD1 @eToro Yeah theyre celebrating 20 million customers the other day, but 20 mil pissed off customers is nothing to be proud of. Etoro should spend some money on decent servers and service.
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tgh3917
(@tgh3917) reported
@eToroService hi team, really looking for a resolution as I haven't been able to see the money I transferred to you in my portfolio! Please help
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Paolo
(@iampaoloXD) reported
@eToroService What ******** ? cant trade GME??
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Hasenhuttl
(@Hasenhuttl1) reported
@SouthamptonFC @eToro Not even that bad tbf
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Spoiler
(@ShadeofMisery) reported
@eToroService I have sent a message to your DM's but I still do not have a response. My bank already said that they have received no transactions for a deposit. They are asking the name of the bank you're using and it's account number because their customer service is better.
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Bruce Robert
(@1960London) reported
@eToroService @RealMrSaxo Get out it’s a flawed platform. Always has technical problems when there are large movements in Cryptos funny that🤔
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Daryl
(@D_Paskell) reported
@eToroService I’ve turned notifications off but I’m still receiving pointless news updates on the app. Do I delete it or can you help?
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Spoiler
(@ShadeofMisery) reported
@eToro Hi, I can't seem to reach your customer service. I have a ticket that hasn't been followed up.
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JSmith
(@woofly32) reported
@SouthamptonFC @eToro thats actually no bad
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FGT11
(@fedeylausecasan) reported
@eToro what a poor service. Waiting for ever for an answer. Ref case 01915955. Disaster
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Harry Dhillon
(@HarryDhillon_) reported
@eToroService @eToro @eToroService thanks for your help but this is case being escalated again and again but still my issue is not being resolved since I have opened the case and I understand that eToro is busy due 2 high volatility.I hope it will work this time.
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Bob
(@Bob38681168) reported
@eToroService No contact from account manager. I am supposed to be an platinum+ customer
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🇬🇧Danny K🇬🇧
(@DannySaint1) reported
@SouthamptonFC @eToro Head to head our record against them isn’t bad to be fair
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Pat O’Brien
(@ultrapapa10) reported
@eToroService I’ve contacted your service team multiple times and I haven’t been helped. The experience isn’t inspiring confidence in your platform
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heartless
(@daphy_xo) reported
@eToroService hello I’ve lost my password and I can’t change it. Can you please help me ?
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Sebastian White
(@SebWrites) reported
@eToroService Yes, thank you. However, as equally disappointed - Gold Members no longer have managers! Don't recall ever being informed of this? Again seems quality of service has been compromised for growth? Life ain't just about money... people require personal contacts! @yoniassia
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Liam
(@sfcliam_) reported
@GaryAinsworth33 @SouthamptonFC @eToro You literally support Burnley
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Bob
(@Bob38681168) reported
@eToroService I have done this several times and also director of customer services
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Alex Bilbie
(@AlexBilbie_) reported
@RealMrSaxo @eToro Yep... Wouldn't let me execute a trade due to error. Its extremely slow this morning
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Mike
(@mikesudyn) reported
@eToro Yeah, without any support whatsoever. There is just no way to get any help from your support.
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Friendly Taco
(@HodlerTaco) reported
@CommunityFlare I have an XRP bag in @eToro that qualifies for the airdrop, they said they would support it. I want to move them to my wallet but I don’t know if I need to keep them in place until airdrop or not...help needed don’t want to miss out 🙏🏽 @FlareNetworks
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Teo
(@teowithdoodles) reported
@chrispoole @eToro Had a similar thing yesterday with another service which limited the password to be between 7–12 characters. 🙄
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chewlf
(@chewlf) reported
@eToroService eToro service, my ticket has been opened for more than 10 days. Still the issue has not yet been rectified. No response from support despite many emails have been sending to them. From, a very frustrated customer
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✰*⌒*✰‿✰*Jody*✰‿✰*⌒*✰
(@MuayThaiJody) reported
@eToroService You 'claim' staking rewards are automatic but I haven't received anything in 3 months. I have been waiting for customer service to email me back for a month now. Is there anybody out there???
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Spoiler
(@ShadeofMisery) reported
@eToroService It's sad that there is a disparity between how issues are resolved if you're not part of the etoro members club. I've read that people on the silver tier or higher gets to chat with customer service and have their own account manager meanwhile those in bronze
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Fares
(@Fares221530601) reported
@eToroService I need help. How can I contact you in Swedish or Arabic?
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Richard Kurta
(@RichardKurta) reported
@eToroService Hello @eToroService i sent many messages to your service desk. Your customer service is so digital its no human anymore. Im missing 65k usd for one month and i don't recommend to anybody to send you more money. Your platform is for the beginners with very low budget.
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Vegetarian Wolf
(@vegetariannwolf) reported
@eToro First improve your customer service , there is no resolution of my complaint since last 6 months @eToroService @eToroUS
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Amjad Ali
(@amjadal53356181) reported
@eToroService Can’t log in, keeps saying a error has occurred!