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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
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Login (55%)
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Website (28%)
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Trading platform (15%)
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Withdrawals (3%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kuala Lumpur |
Login | |
 Maintal |
Website | |
 Nice |
Website | |
| Paris |
Login | |
| Duisburg |
Website | |
 Newport |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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gloomysauces
(@gloomysauces) reported
@eToroService @eToro You’re a **** hole company and project yourself as a global platform and I have never seen a shitty customer service like yours. I’m not able to close any of my positions in my portfolio. Can you please check that. Case:01695989
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gloomysauces
(@gloomysauces) reported
@eToroService you’re a dumbass company and I’m not able to close any of my positions from the last Friday and now my portfolio is down 65%. Can you please look into it. I’ve sent many emails regarding it but there was no response for @eToroService Case:01695989 Case:01736978
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albatross
(@albatro14806738) reported
@eToroService Etoro broke the law, and its terms of service yesterday. The statement today doesn't explain what happened at all. It notably doesn't say there was a technical error - just an 'error'. If this was a technical issue they would have said so. This company is not honest
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你笨
(@dinoislost) reported
@PecPhilip @eToro They don’t give a ****, new people don’t know what happened xd
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halfway_j
(@halfway_j) reported
@eToroService @InvestigateeTo1 @eToro Yeah we know, the goal of etoro is to exploit its customers and make money off the back off them. Even in unleveraged postions. Never known a site to have so many issues occur just as market volatility hits
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Danielle Tinsley
(@GreatGlam) reported
@eToroService An apology is not good enough- return the shares sold in error to make it right
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ftPIRG
(@ftPIRG) reported
@eToroService "we would like to thank you for understanding". nobody here is understanding why you engaged in market manipulation and then tried to say it was an error without offering compensation for your ******* flawed platform. what a joke. good luck gaining future users you crooks
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Adam Susac
(@Sule8921) reported
@eToroService @eToro **** off,i want my money back!!
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Linus
(@Linus30660167) reported
@eToro I heard from wsb that you place SLs automatically on people's stocks and then throw errors when people attempt to remove them, forcing them to sell at a loss. Could you elaborate on the legality of selling your users' stocks against their direct wishes?
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Carlos Rezende
(@TheSwaggerJesus) reported
@eToroService @eToro I'm trying to close $GME positions before the market opens and as usual, @eToro is blocking users from doing so. Keep going down this road and you will lose all your users just like Robinhood is.
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ex9r
(@ex9r4) reported
@eToroService so ****** not true LMAO 'error' WTF is an intern handling your biz? you froze my CASH in trades and i lost money because of you crooks
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BanBan
(@BanBan89169527) reported
@eToroService This is not what i am talking about. Not being able to close my Ripple when i wanted as it was not able to be accessed and being closed for 5 minutes at a time. Due to this error people lost money!
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umegz_78
(@Umegz7) reported
@eToroService @eToro Hi, I was affected by this issue, how do I know you guys can reach up to me? Should I contact you support team or what should I do?
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loldedmded
(@loldedmded) reported
@eToroService @HectorTinoco16 its gone, same thing happened to me. theyve been copy pasting me these stupid response ! all their tickets responses are also copy pasted
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Daniel Ricardo
(@danielc4vtr) reported
@malhal @eToroService @eToro I would appreciate some help with that. I was getting to close a trade yesterday to take my money back, but i was getting the "add more funds" message to receive my money. Then someone told me that i was actually putting a sell position and it's a different thing. I'm lost
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Maksim
(@EIQHTYEIQHT) reported
@eToroService That's all bollocks you manipulative pricks. Absolutely shameful. That was not an error, pure manipulation of the market. Good luck.
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Eryka Badu STAN ACCOUNT
(@Simbo_ze) reported
@eToro I tried to get in contact with your help services but I’ve yet to get a response
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Martinjbas
(@martin_2k7) reported
@eToroService btw, operations of some stocks where blocked by you again today on market opening. bad bad bad
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Florian Spanu
(@FlorianSpanu) reported
@eToro I have opened several tickets(last one is 01742752 ) asking about where is my money and still no answer. I have this issue with you since 11th January. !!!
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Aram Hovsepyan
(@aramhovsepyan) reported
@eToro it's been 2 weeks since I first contacted your helpdesk and no solution to my issues. Do you guys have a helpdesk at all or is it just an automation saying that "the message is passed to the department"
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alexmb
(@systemreload) reported
@eToroService Ok. And how do you compensate for the surge in offer that you caused? Some of these sells may have gone to close short positions, which is bad strategic play for most investors here. You cannot compensate for that. At least acknowledge it
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albatross
(@albatro14806738) reported
@eToroService Could you tell us whether this incident constitutes a breach of contract by etoro to its users?
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DownTheStreet
(@avatarax) reported
@eToroService can you respond in DM’s please. i have more issues
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Florian Spanu
(@FlorianSpanu) reported
@eToro I have openned several tickets(last one is 01742752 ) asking about where is my money and still no answear. I have this issue with you since 11th January. !!!
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TechnoPhobe
(@t3chn0ph0b3) reported
@eToroService A massive error, that coincided with a ladder attack and added to the selling volume, you guys are a joke!
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H. Tinoco
(@HectorTinoco16) reported
@eToroService I did a deposit from a wire transfer one month ago. And you did not answer anything. This id 19280973. I open two tickets with no answer, this is not possible. Could you help me to solve it? tickets contact support 01542089 01632242
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Carlos Rezende
(@TheSwaggerJesus) reported
@eToroService The fact that you're asking a customer whether your own system is working as design is scary. The sell button is disabled for several instruments e.g. $GME $NIO
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Trooper
(@tron11323900000) reported
@eToroService How convenient that this “error” only seemed to happen to the most vital stocks.
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Florian Spanu
(@FlorianSpanu) reported
@eToro I have opened several tickets(last one is 01742752 ) asking about where is my money and still no answer. I have this issue with you since 11th January. !!!
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gloomysauces
(@gloomysauces) reported
@eToroService @eToro hello eToro I’m unable to close any positions in my account. I’ve raised complaint regarding it on Friday still no response. Can you please tell me who is responsible for the losses incurred now? I’m going to place lawsuit and sue your **** company.