E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 2
Dublin, Leinster 1
Alden, NY 1
Farm Hill, FL 1
Duluth, GA 1
Thousand Oaks, CA 1
Orlando, FL 1
Lakewood, CO 1
San Francisco, CA 1
San Diego, CA 1
Temecula, CA 1
Plattsburgh, NY 1
North Wales, PA 1
Pompano Beach, FL 1
Colchester, England 1
Columbus, OH 1
Atlanta, GA 1
Los Angeles, CA 1
Reşiţa, Judeţul Caraş-Severin 1
Metuchen, NJ 1
Rochester, NY 1
Loganton, PA 1
North Port, FL 1
Maricopa, AZ 1
Plano, TX 1
Ruskin, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • MurdaAMCAPE MurdaApe#CHECKMATE (@MurdaAMCAPE) reported

    @ExceptionLlc @etrade Margin accounts are sneaky it’s ****** up how they margin called a individual investor but they won’t do it to institutions who are over leveraged 200 to 1 ******** man

  • VishyRajakumar Vishwanath Rajakumar (@VishyRajakumar) reported

    Hi @etrade, my stocks are missing from my account and I’ve been trying to reach your support with no avail and there’s absolutely no response for my mail. Care to help me out ?

  • anbu25 Anbu (@anbu25) reported

    Leaving @etrade after 10 yrs, thanks to their horrible customer service. Unable to fix cost basis in 6 mon. Wait time exceeds 45 mins every time you call. It used to be way better service before. Hopeless!!!

  • Bob99236782 Bob (@Bob99236782) reported

    @robbrutvan @The_DTCC @etrade Same happened with td and rbc in Canada. When a complaint was filed they are unwilling to disclose the code for the split and actually stated that . Corruption all over

  • awake87288167 awake (@awake87288167) reported

    @etrade I've reset my pw twice bit it is not working on log on.

  • JohnnyDankseeds Johnny 'Contango' Dankseed (@JohnnyDankseeds) reported

    @BallsOfTRAC @highyieldblonde @etrade 100% But the hopium huffers won't budge Probably because a loved one or really good friend conned them along with the ape communities "Just a few shares bro, life changing money" Then as they lost money "Just avg down bro, fire sale" Basically stock version of heavens gate

  • DFletchhhh Swim (@DFletchhhh) reported

    Y’all got the worst customer service in the world @etrade

  • mrdevdotnet Mr. Dev Dot Net (@mrdevdotnet) reported

    @etrade Find out how horrible customer service is at this company.

  • von_small Von Small (@von_small) reported

    @etrade Too bad we don’t get real time stock prices for free, but besides from that I Luv trading on Etrade ✊🏾

  • glo_apecogs GLo (@glo_apecogs) reported

    @etrade @MorganStanley - 2 months ago I made a wire transfer from etrade to my bank but the funds never made it and my bank confirmed it. Etrade support is refusing to launch a wire investigation saying it’s not possible. Who can help me?

  • RealtorStarShar Sharmila H. Viswasam💫 (@RealtorStarShar) reported

    Today I been shorting everything literally everything down to its grave! If the Mkt is going to manipulate like this so be it! @etrade do better with your short locates! 😡

  • BLover2021 Hopes for a Brighter Future (@BLover2021) reported

    @etrade Why is your customer service wait times 60 minutes and then 30+ minutes? Why is your live chat feature not enabled? This is outrageous to use your company if one cannot speak to an employee for assistance. I’m ready to migrate to another company.

  • aaronjuneya Aaron. (@aaronjuneya) reported

    @etrade Damn yall admitted to securities fraud? Garbage *** company with garbage *** employees.

  • KissMyAskLLC brad (@KissMyAskLLC) reported

    @etrade @MorganStanley Etrade has no shares to short on any stock. Obviously, a system issue and no communication sent out. Just another day with my legacy broker

  • mrdevdotnet Mr. Dev Dot Net (@mrdevdotnet) reported

    @etrade Worst customer service ever!

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