E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 3
San Francisco, CA 2
Kralendijk, Bonaire 1
Charlotte, NC 1
Elmont, NY 1
Wellsford, Auckland 1
Idar-Oberstein, Rheinland-Pfalz 1
Las Vegas, NV 1
Peoria, IL 1
Troutdale, OR 1
Indianapolis, IN 1
Salt Lake City, UT 1
Dallas, TX 1
Redwood City, CA 1
Dublin, Leinster 1
Alden, NY 1
Farm Hill, FL 1
Duluth, GA 1
Thousand Oaks, CA 1
Orlando, FL 1
Lakewood, CO 1
San Diego, CA 1
Temecula, CA 1
Plattsburgh, NY 1
North Wales, PA 1
Pompano Beach, FL 1
Colchester, England 1
Columbus, OH 1
Atlanta, GA 1
Los Angeles, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • Cryptochick2020 #BTC PX_DISCOVERY (@Cryptochick2020) reported

    @etrade why is the GME I sold 30 minutes ago still showing in my account? @The_DTCC @etrade is having issues just not telling anyone?!

  • NestaNalah JCOB (@NestaNalah) reported

    @etrade I have been waiting over 30minutes to speak with someone - HELP. I am on hold both on the website and on the phone. I need urgent assistance. #EtradeNoCustomerService

  • caduc1970 BK (@caduc1970) reported

    @etrade Another day and another E*TRADE issue... 45 minute hold times... get used to it

  • Ajadhao Amol (@Ajadhao) reported

    Experiencing worst customer service from @etrade

  • jesseforbey Jesse Forbey (@jesseforbey) reported

    @Humbltrader95 @etrade It’s trading under TSNPD for about the next month; however, I’m unable to see any of my position details so it doesn’t help me much.

  • Jericho_Battles Jericho_Battles (@Jericho_Battles) reported

    @etrade Do you guys ever read messages from the message center? You guys have cost me $400 because I’ve got 1000 shares of $cbbt that is untouchable due to a technical glitch!!

  • stocktrader300 Sheldon Cooper (@stocktrader300) reported

    @etrade #etrade Etrade Pro sucking real bad today again. Prices lagging and the bid and ask sometimes are very delayed or frozen. Unusable today.

  • LAgamden Lyssa Agamden (@LAgamden) reported

    @etrade doesn't respect your time. They do NOT offer customers a call back as soon as a customer support person frees up. Switch to another bank / investment platform.

  • ZenRVN ZenRVN (@ZenRVN) reported

    @Ravenmode @coinbase @etrade I think tZERO could become a very real competitor if it gets its act together. The $20k daily limits that I’ve heard will be happening with the update in April would certainly help. They also need to allow people to sell coins on tZERO that weren’t purchased on tZERO, imho.

  • HSeemanNC Howard Seeman (@HSeemanNC) reported

    @Marc_McLovin @etrade Imagine being in @etrade customer service. Yeah boss I really think making clients wait 280 minutes is totally reasonable. I'm mean we have a recording on the line stating due to high call volume you may experience longer than normal (LOL) waits.

  • cstobbs Clayton Stobbs (@cstobbs) reported

    @etrade I started in your chat support queue at about 11am with an estimate of 112 minutes. It's now 3:07 and still waiting... help...

  • DinaMarie84 Dina (@DinaMarie84) reported

    I WILL BE FILING A LAWSUIT AGAINST @ETRADE. THIS IS WAY TOO MANY TIMES OVER THE PAST MONTH THAT THEIR SYSTEMS ISSUES HAVE COST ME MANY THOUSANDS OF DOLLARS. EXPECT TO HEAR FROM MY ATTORNEY.

  • EnergyMatters3 Energy_Matters 🥯🚨🍍 (@EnergyMatters3) reported

    @WillRayValentin @CharlesSchwab Same issue on @etrade

  • ih8minraz Not Harold Melvin (@ih8minraz) reported

    @etrade FIX YOUR SERVERS!

  • stringer5189 Pretty Ricky (@stringer5189) reported

    Friends I've been trading since 2014 on @etrade last Friday w/o notice/reason they restricted my account will only allow me to sell after speaking to customer service they terminating my account w/o stating the reason & I must liquidate/transfer @JMacInvesting @Matthew_Hibbing

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