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E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Columbus, OH 3
Ontario, CA 1
Noida, UP 1
Westminster, MD 1
Aiken, SC 2
Los Altos, CA 2
Katy, TX 3
Camden, ME 1
Chicago, IL 4
South Dennis, MA 1
Pacifica, CA 1
Berryville, AR 2
Bozeman, MT 1
Warren, MI 1
La Mirada, CA 1
South Burlington, VT 1
Bernville, PA 1
Denver, CO 2
Chelsea, MA 1
Miami, FL 4
Dallas, TX 3
Arab, AL 1
Los Angeles, CA 6
Lynnwood, WA 1
Loveland, CO 1
Waynesville, NC 1
Grayslake, IL 2
Hedgesville, WV 1
Cameron Park, CA 1
Santa Clara, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • DLCsprinkles
    JediWar (@DLCsprinkles) reported

    @theraceforever @etrade Problem here is that IFBC is Pink Reporting Current, so there’s seriously a problem when Etrade and TDA are both playing this “phone in order” game BS

  • kay_jopal
    jay (@kay_jopal) reported

    yo **** @etrade and their bum **** *** mobile app everything about this **** is ****** and i’ve gone through hoop after hoop to just get approved for spreads and now i can’t even buy standard ******* calls so **** you etrade i’m opening my schwab right now

  • youngwiki88
    hyj (@youngwiki88) reported

    @etrade this is beyond irritating “the service you requested is temporary unavailable...” it’s been weeks. I have 2 followers so y’all better listen up.

  • DroopyBallz
    Valerie Hancock (@DroopyBallz) reported

    @etrade hey, you guys want to get off your lazy asses and fix your website? A brokers website should NEVER be offline period with the market opening up really soon in other countries. I'm really regretting my transfer from Fidelity to you.

  • justpersnickety
    Nicholas Woke Mob Louis ☁️ (@justpersnickety) reported

    @etrade E Trade has the worst customer service. Try calling 60 to 90 mins hold times and pray your issue is resolved or you're calling back and holding again! E-trade is the WORST @FINRA

  • bbelding
    Brett Belding (@bbelding) reported

    Hey @etrade your mobile app / 2FA solution is awful. Constantly gives incorrect password errors even though the same combo works on a browser, and it asks me every single time. You really need to fix this.

  • JohnathonKlink
    Johnathon Klink (@JohnathonKlink) reported

    And it says complete but it's not showing up in my cash purchasing power. @etrade now is not the day for shenanigans. Let's fix this.

  • GreenTeamDFLY
    DFLY (@GreenTeamDFLY) reported

    @GreenTeamToad Works. Now if @etrade option chains would be working on the platform WTF?! Friday morning issue just as bad as monday morning issues like recently. Unacceptable!

  • jasoncurtis0124
    Jason Curtis (@jasoncurtis0124) reported

    @etrade what’s the deal? Every time I try to log in it’s says it doesn’t have the right password. Every time I change the password and use it, it bounces me to the same incorrect password error. Help!

  • ZharmSimon
    Z (@ZharmSimon) reported

    @etrade hi! Can you share any contact number of your customer support in Asia? Specifically PH. Can’t call the one listed in your website. Thanks!

  • BigDiz_RydeAZ
    49ersEmpireOhhhWeee!!!! (@BigDiz_RydeAZ) reported

    @etrade Can you guys PLEASE, fix your chart for: RLX Technology Inc Sponsored ADS Thank you, Current Etrade Customer

  • TreyHenninger
    Trey Henninger (@TreyHenninger) reported

    @BryanGreenbaum @etrade It should be pretty obvious that this is a reverse ESG stock. If unprofitable ESG stocks crash, where do you think that money is going into?

  • backtest71
    Bob's Backtested Bunker (@backtest71) reported

    @Dollar_Bill_100 @etrade This tweet should fix it

  • ZharmSimon
    Z (@ZharmSimon) reported

    @etrade Hi! I tried calling both but to no avail. Not sure why the call keeps on dropping. Is there any other way I can contact your support? When I emailed my concern, it says I have to call your support to assist me on my concern since I would be needing the help of a broker. Thanks!

  • reginuhh04
    Regina Santos (@reginuhh04) reported

    @etrade don’t ask me to do your survey . Your love chat is not working. So that’s my survey 😬

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