E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 3 |
| San Francisco, CA | 2 |
| Kralendijk, Bonaire | 1 |
| Charlotte, NC | 1 |
| Elmont, NY | 1 |
| Wellsford, Auckland | 1 |
| Idar-Oberstein, Rheinland-Pfalz | 1 |
| Las Vegas, NV | 1 |
| Peoria, IL | 1 |
| Troutdale, OR | 1 |
| Indianapolis, IN | 1 |
| Salt Lake City, UT | 1 |
| Dallas, TX | 1 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Atlanta, GA | 1 |
| Los Angeles, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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CKI
(@CKI73043206) reported
@etrade down and lagged out again
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NomDePlume
(@danspam10) reported
@etrade @MorganStanley 10mins hold to speak with operator, 30mins to transfer to correct dept. 1 min to identify which acct. call drops. No one calls back after 45min hold!!!! 10mins to get operator to tell them. You guys killing it at customer service!
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avery💝s data📝charts📈& finance💹✊🌹
(@averygrrl) reported
@etrade WELCOME TO ETRADE!!! CASH OUT THAT 401K AND JUST TRADE EVERY DAMN DAY, WE NEED TO PAY FOR ALL THESE ADVERTISEMENTS YOU FOOLS!!!
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My son calls me Captain Bartlett
(@jlong78la) reported
@IQ45sociopath @greg_lechuga @etrade Exactly! They are the worst. I have been calling for a week, sent emails, tweets, dms etc.... They do not care about customer service at all. I guess all us poor peasants can do is continue to call them out.
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Thomas painter
(@teddyrxpin) reported
Is @etrade down or certain not working?
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Anthony Montanino
(@AnthonyMontani3) reported
@etrade Worst customer service I’ve ever encountered. I’ve been trying to get something fixed for a week with zero response. Awful.
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marcia olivo
(@nasnino) reported
@etrade has the worst customer service. I have been waiting online to be connected with a representative since 8:30 am.
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Caitlin Howle is Writing a Novel
(@caitlinmoments) reported
@etrade you guys lost a customer tonight.
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Sebastian C-M
(@SaboFPA) reported
@etrade it's impossible to get in touch with anyone on the phone or via chat for an issue with my account. Wait times are exorbitant. Tried sending message to customer service but received generic, useless message days later. Please help!
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Parth Marathe
(@MaratheParth) reported
Oi @etrade why do you have no customer service people available lol
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Christian Griffith
(@CJGriffith99) reported
.@etrade is there a good way to connect with customer service? I’ve been on hold for 45 minutes and when I went to live chat, it said it was a 5 hour wait.
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Bobby Harris
(@BobbyHa18287413) reported
@DT236 @etrade Did you ever figure it out? Got mine today, same issue.
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Thomas painter
(@teddyrxpin) reported
Is @etrade down or certain features not work for others?
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BrianandLindsey Travis
(@BrianMHTravis2) reported
@etrade Worst customer service ever opened account a week ago you took money from my account just for me to get a restriction message and told tonight you need to conference call my bank and I have Chime so I don’t get statements or can call on a conference call and then your agent
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Phred Bear
(@Phred_Bear) reported
Anyone else having issues with @etrade website??