E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Oklahoma City, OK | 2 |
| North Port, FL | 1 |
| Maricopa, AZ | 1 |
| Plano, TX | 1 |
| Ruskin, FL | 1 |
| Dublin, CA | 1 |
| Torrance, CA | 1 |
| New York City, NY | 1 |
| Atlanta, GA | 1 |
| Concord, NC | 1 |
| Fremont, CA | 1 |
| Wallingford, CT | 1 |
| Juneau, AK | 1 |
| Clermont, FL | 1 |
| Panaji, GA | 1 |
| Cypress, TX | 1 |
| Fort Lauderdale, FL | 1 |
| Portland, OR | 1 |
| Inkster, MI | 1 |
| Geneva, IL | 1 |
| Chicago, IL | 1 |
| Rock Hill, SC | 1 |
| Sacramento, CA | 1 |
| Daytona Beach, FL | 1 |
| Washington, D.C., DC | 1 |
| Kagha, Bhutan | 1 |
| Phoenix, AZ | 1 |
| Palm Coast, FL | 1 |
| Sollentuna, Stockholm | 1 |
| Santo Domingo, Distrito Nacional | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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King Kap
(@kingkappital) reported
@etrade 90 min wait w customer support ?
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Common Stonks
(@commonsense0337) reported
@wp4home @CblastBT @etrade Problem is any cash you use on that trade has to settle which takes a day. It’s so annoying I wait 4 days for my $400 funds to settle use it all on one trade then I have to wait the next day to use those same funds again!?!?!
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🇭🇹🇭🇹🇭🇹
(@EastofG) reported
@CblastBT @etrade And I thought Robinhood was bad
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RiskVersusReward
(@RiskVersus) reported
@MorganStanley @etrade futures incompetence at accurately reflecting balances, positions, and sweeping away money from my margin account based on an ongoing and seemingly irreparable technical bug is incredible. @CFTC
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mike
(@Mikeyeo95) reported
@CblastBT @etrade I enjoy tradestation / rh wouldnt be so bad if they allowed cash accounts to trade options.
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Christopher “CJ” Herring aka Christy Furr™
(@ChristopherCJH1) reported
Even @WebullGlobal and @etrade won’t deal in these penny stocks in the OTC/Pink Sheets… This **** is getting on my nerves… The declassification/reclassification of ********* at a federal level would fix this ****! @WhiteHouse
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Greg Doscher
(@Dinowakes) reported
@etrade Why is it taking so long to resolve the vendor issues on the futures accounts? Very disappointed, this has been a mess and I will likely switch to @IBKR once I close out these positions.
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degenerate value investor
(@fn8787h8hf94f) reported
@etrade the latest update of “power E*TRADE” for iPhone is terrible and freezes constantly
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JTL
(@WORK47606730) reported
90 minute wait time for @etrade customer service and it hangs up on me after an hour. I just want to activate Pro for my account…….
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Daniel
(@Daniel44450872) reported
@etrade I have Requested a transfer of my GME / AMC shares to Computer Share. It has bee two weeks and it wasn’t transferred. Is it because @etrade doesn’t have the shares? Should I file a complaint with the SEC?
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manpat3
(@manpat32) reported
@Slaven_D @etrade I Agree, it's frustrating, It's after Morgan Stanley acquired it that these problems seem to happen. Balance problem in account. Account is to settle everyday and daily balance is not posted.... They need to give futures customers 2 months free (no fees) for this.
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Ñick van Terheyden, MD -Dr Ñiçk 🇺🇸🇬🇧🇮🇪🇳🇬🌍
(@drnic1) reported
Hey @etrade - providing only a telephone line for account help with a 2 hour hold time is not service
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Metal eGG
(@MetalG_) reported
@Dinowakes @etrade @IBKR I can't trade at all and I had 3500 buying power now it's at $72 all they say is sorry the issue is still on going
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Mark
(@KingFish_73) reported
@etrade trying to contact support to trace a wire transfer…. 1.5 hours and going strong. The music is absolutely awful, not sure if it is trying to create energy like before the big game… it’s not working!
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Ben Leaf
(@BenLeaf) reported
@LisaBraganca @TylerGellasch Lisa, I had to wait 3 hours on hold to DRS with @etrade. That was nearly a month ago and it is still showing "in process." What can I do? Why won't they DRS my shares? They are holding my shares hostage and their customer service is horrible.
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