E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Norristown, PA 2
Miami, FL 2
San Diego, CA 2
Boston, MA 1
Lake Elsinore, CA 1
Port Orange, FL 1
Honolulu, HI 1
Naples, FL 1
Kampala, Central Region 1
Pompano Beach, FL 1
Tacoma, WA 1
Windham, NH 1
Seattle, WA 1
Philadelphia, PA 1
Cleveland, OH 1
Fort Madison, IA 1
Solana Beach, CA 1
The Villages, FL 1
Bloomington, IL 1
New York City, NY 1
Cedar Park, TX 1
Annandale, NJ 1
West Sacramento, CA 1
Bonita Springs, FL 1
Tucson, AZ 1
Hollywood, FL 1
Bogotá, Distrito Capital de Bogotá 1
Portland, OR 1
Detroit, MI 1
Atlanta, GA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • MCubed1111 matt (@MCubed1111) reported

    Etrade ******* up again. Showing 0$ balance off and on on some holdings plus cutting my overall balance by a 1/3. Wtf is wrong with your system?! @etrade

  • DeviantImmortal Jodye Flacko (@DeviantImmortal) reported

    Red day for me. @etrade platform went down and wasn't able to execute 2 buys that would of kept me green. no excuses though, tomorrow we BANK. How did you do today?

  • mwerner97 Matt Werner (@mwerner97) reported

    @etrade is the worst company to do business with. Their practices border on fraudulent.

  • Thoughts_NJ Katie (@Thoughts_NJ) reported

    For anyone having issues buying $zicx with @etrade you can call and place your order over the phone (they waived the fee for me) Since it just recently became pink current the change is still being processed. No problems buying online via @TDAmeritrade

  • TeslaRocks2 TeslaRocks⚡️ (@TeslaRocks2) reported

    Ok @etrade new customer here. Your app has a lot issues. Already thinking about another platform.

  • Mark_Blondin Mark Blondin (@Mark_Blondin) reported

    @etrade @RedFyv3 Your kidding. The Chat service doesn't work. The wait time on the 800 # is 20 minutes. The E*Trade online interface seems to be cludgy. Asking someone to call the 800 # is cruel

  • framerate Justin Reynard (@framerate) reported

    @etrade You guys locked my account for "verification" but the number just puts me on hold for hours. Can you please help me? I'm tired of calling trying to find a person when you have all my money.

  • cheezedawgb cheezedawg (@cheezedawgb) reported

    @njkmohan @etrade I don’t know why I’m still expecting E*TRADE to acknowledge that they have a problem a d that they are trying to fix it. Without that it’s easy to conclude that they don’t care that their platform is unstable which is why it keeps going down.

  • YouPlumDumb Tim Yeoman (@YouPlumDumb) reported

    @etrade 3hr wait, No live chat customer service at its finest. #worserecommendationever

  • DavidWolter7 DavidWolter (@DavidWolter7) reported

    @framerate @etrade Dm @legittoolz ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

  • JACIE11163265 JACIE (@JACIE11163265) reported

    @cheezedawgb @DeviantImmortal @etrade A friend said the same about E-Trade so he’s leaving-so many problems. Made me decide to stay with T.D.

  • WillieStonka Gage (@WillieStonka) reported

    @etrade your paper trading platform is a joke. 95% of the time I attempt to login it gives me “request failed with status code 400”. I really like y’all as I’ve been with you for nearly a decade but you continue to drop the ball.

  • cheezedawgb cheezedawg (@cheezedawgb) reported

    @JACIE11163265 @DeviantImmortal @etrade It’s been a rough couple of weeks for etrade. Most disappointing part is their silence. I’d prefer for them to acknowledge the problem and try to reassure that they are working on it. Absent that it’s easy to conclude that they don’t care which is why it keeps happening.

  • sam_anthia Samantha (@sam_anthia) reported

    @etrade Thank you. I see a large spike in the stock today, but my portfolio still isn’t accurately representing the change. I’m a little worried. Could I request a call from customer service?

  • nobullshytrader nobullshytrading (@nobullshytrader) reported

    nice @etrade down mid day nice goin idiots! good thing i placed all my tradez already

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