E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 2
Salt Lake City, UT 1
Dallas, TX 1
Redwood City, CA 1
Dublin, Leinster 1
Alden, NY 1
Farm Hill, FL 1
Duluth, GA 1
Thousand Oaks, CA 1
Orlando, FL 1
Lakewood, CO 1
San Francisco, CA 1
San Diego, CA 1
Temecula, CA 1
Plattsburgh, NY 1
North Wales, PA 1
Pompano Beach, FL 1
Colchester, England 1
Columbus, OH 1
Atlanta, GA 1
Los Angeles, CA 1
Reşiţa, Judeţul Caraş-Severin 1
Metuchen, NJ 1
Rochester, NY 1
Loganton, PA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • RobGreg1970 Rob Gregory 🔥 (@RobGreg1970) reported

    @TradeLikeAnAlgo @etrade @thinkorswim Thinkorswim is terrible. Almost impossible to trade the open. Time and sales doesn’t match the active trader price ladder, and neither matches the charts.

  • Orbityl Just some guy. (@Orbityl) reported

    @etrade right on time Power Etrade is broken again.

  • mumkai mumkai (@mumkai) reported

    @nahajzer52 @etrade @imani08 The thing is I waited on the phone for them to tell me they couldn't help over their mistake. They allow deposits into accounts that they restrict thus, trapping my funds where Ill inevitably be charged by my bank to stop ACH payment. Completely backward thinking.

  • BigTimeTrader Victor Welch (@BigTimeTrader) reported

    @etrade's platform is functioning comically bad this morning. Did they outsource their IT department? Fill it with woke engineers? What is going on?

  • NEOMeck justin.meck (@NEOMeck) reported

    @kkernttb @etrade I have recently switched over to Think or Swim because my E*Trade platforms were such crap. I have had multiple issues with it.

  • TraderNewsFeed Look Left (@TraderNewsFeed) reported

    1/ @etrade Significant problems with trading platform this am. Level I frozen for some symbols. ie, $BCC been at 48.00 x 48.43 for more than an hour, while stock has traded both below and above that range. Level I on $MHO for example shows 51.60 x 50.36. Not possible.

  • mumkai mumkai (@mumkai) reported

    @etrade @VerdyanHoldings This is such a ploy. You show more activity on twitter than customer service. Why give your customers a number knowing they will wait on the phone for over 3 hours??

  • tepmitrader tepmitrader (@tepmitrader) reported

    .@etrade do you still have a customer service department?

  • charlesthemaker ChasChuckCharles (@charlesthemaker) reported

    @etrade app down again....what a surprise??

  • JD98278120 John David (@JD98278120) reported

    @spaceandvinyls @mumkai @etrade I did eventually yesterday but the issue that was supposed to be resolved this morning ( per customer service) is still unresolved.

  • SniperTradesOTC SniperTradesOTC (@SniperTradesOTC) reported

    @Jcazz17 @etrade The worst now bro

  • mumkai mumkai (@mumkai) reported

    @etrade on hold hour and thirteen minutes. maybe you can copy and paste your customer service phone number again to show you are "sorry"

  • mumkai mumkai (@mumkai) reported

    @etrade thanks your complete lack of customer service and crap UI I am out $26. You restrict my account, but cannot close it. You allow funds to be deposited, which automatically CANNOT be withdrawn. Don't you see the issue here? Complete negligence and incompetence.

  • JimNich50718535 Unbelieving Infidel. (@JimNich50718535) reported

    @etrade I an not a customer yet, but I have questions could you drop a message to me please?

  • decodeddreams a (@decodeddreams) reported

    @jimprucey @etrade @etrade pro crashing non-stop unusable. Support hasn't been able to help either

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