E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 3 |
| Dallas, TX | 2 |
| San Francisco, CA | 2 |
| Butler, PA | 1 |
| East Sandwich, MA | 1 |
| Chicago, IL | 1 |
| Liberty, NY | 1 |
| Franklin, MA | 1 |
| Redmond, WA | 1 |
| San Gabriel, CA | 1 |
| West Jordan, UT | 1 |
| Mohnton, PA | 1 |
| Laredo, TX | 1 |
| Needham, MA | 1 |
| Kralendijk, Bonaire | 1 |
| Charlotte, NC | 1 |
| Elmont, NY | 1 |
| Wellsford, Auckland | 1 |
| Idar-Oberstein, Rheinland-Pfalz | 1 |
| Las Vegas, NV | 1 |
| Peoria, IL | 1 |
| Troutdale, OR | 1 |
| Indianapolis, IN | 1 |
| Salt Lake City, UT | 1 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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sportsguy312
(@sportsguy312) reported
@etrade Don’t get an account here unless you want awful customer service and 3 plus hour hold times.
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Dante Anzoleaga
(@Dant_aj) reported
@lnxeng @etrade I had same issue some while ago but someone on here recommended me to ultimatetech_tools on instagram. And he helped me get mine rectified. I advice you go to him
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taylormaai
(@taylormaai) reported
@etrade 2 hour wait time? You've been holding my IRA money in Limbo for over 10 years. I can't get this issue resolved. Could you not implement a Call-Back system?
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LT
(@StrangeAirships) reported
Hey, @etrade. My account is locked due to suspicious activity, but whenever I call you I’m on hold for over 30 minutes & eventually give up because I have a life to live. How can I get a hold of someone to help me?
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FC Michel Teló SP
(@FCMichelTelo_SP) reported
@StrangeAirships @etrade Same thing happened to me few weeks back someone on here recommend @legittoolz he help me recover my locked account In 30mins. His an expert
-
Jacqueline James
(@jjamesjd) reported
@etrade do you know what might also cause a mass sell off? Your more than 2 hour wait time to speak with a customer service representative.
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Tim Chessman Voiceovers 🎬🎙
(@TimChessman) reported
@dapstats @etrade Of course! Should’ve known! I wonder if they have the same supply chain issues over at @TDAmeritradePR ?
-
Lehman Brothers 🦅
(@youngpontiff) reported
@thetradingchick I put $2000 in Compuware $CPWR in 2000. I was in high school and it was the first stock I ever bought (@etrade). One day later they reported earnings and the stock went down 50%. Then came the bursting of the tech bubble, and I was left with about $500. #Y2K
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Curiosidades sobre o Canada 🍁
(@Sobre_o_Canada) reported
@TimBovee @etrade Are you trying to get over your account related issues?contact @jassim200936 Twitter, they help with all hacked, banned, disabled,locked account related issues, she’ll help you ✅
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hplon
(@hplon3) reported
@etrade @wizardoftheuae @etrade NO ONE ANSWERS THE CUSTOMER SERVICE PHONE #!!!
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David Bowser
(@DavidBowserRuns) reported
OK @etrade. Figure out how customer service works or lose customers. 90 min hold. No chat option. No access to MY MONEY.
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Charlene
(@claybster) reported
@etrade @etrade I’ve been on hold waiting for customer service for 2 hours today and 2 hours yesterday - when your only other support option is mail, this is completely unacceptable.
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Tim Bovee
(@TimBovee) reported
@etrade I'd love to take advantage of these opportunities, but I've been locked out of my account for a week, online fixes don't work, and it's impossible to get customer support by phone. If this goes on you'll be causing me real financial harm.
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Idealistic Gary Gensler
(@IdealisticGary) reported
Hey everyone, @etrade is refusing to take customer service calls right now...something weird is happening!!! #AMCtothemoon
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hplon
(@hplon3) reported
@etrade has the ABSOLUTE WORST CUSTOMER SERVICE. Been locked out of acct for 2wk bc VIP 2F security code doesn’t work. No one answers the customer service #!! HELP!