E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sacramento, CA | 1 |
| Daytona Beach, FL | 1 |
| Washington, D.C., DC | 1 |
| Kagha, Bhutan | 1 |
| Phoenix, AZ | 1 |
| Palm Coast, FL | 1 |
| Sollentuna, Stockholm | 1 |
| Santo Domingo, Distrito Nacional | 1 |
| Las Vegas, NV | 1 |
| Camden, TN | 1 |
| Folsom, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Jeff Tryka
(@jtryka) reported
Well, I opened up an @etrade account today and am in the process of transferring my account from @TDAmeritrade as despite a 20+ year relationship, I cannot support a company under a tyrannical government which is unfortunately our neighbor to the north.
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esOtericTrader
(@es0tericTrader) reported
@etrade why is it always an hour long hold to get in contact with customer service? 🙈
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Elliot
(@elliotmoon) reported
@etrade hello I have an account with you guys but nobody is picking up the phone calls, so we need help to update my personal phone number to be able to do operations asap.
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Paul Brugger | AirChat | MedChat
(@PaulBrugger) reported
Shocking customer service from @etrade being trying to progress something with them since June 2021!
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Stockspotify
(@stockspotify) reported
@etrade @CharlesPrawnson How about spending less $$$ on stupid ads and fix your platforms,, Its insanity & $MS CEO could give a crap about Etrade, he basically said so on @cnbc,, its just a sideline money grab he basically said....
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Dominator
(@domdada89) reported
@etrade is down again….. this keeps happening I’m switching brokers 🤨🤨🤨😬😬😬😬
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Tabitha Turner
(@tabkturner) reported
go figure @etrade down again
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Shane Pike
(@ShanePike) reported
Someone is using my email address for their @etrade account, so I get a security alert from them with a number to call if it wasn't me initiating the change. That number has no option for security issues. Once I find an option that's close, the wait time is more than 60 minutes.
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Amy Oppenheim
(@AmyJeanneOpp) reported
@etrade I'm having the same issue. Called 4 times today and waited 45 min and eventually had to hang up. Why is there no chat or email? Has anyone had luck with someone picking up the phone?
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Amy Oppenheim
(@AmyJeanneOpp) reported
@etrade @dkotinsky I've tried every customer service number today and waited on hold for 45+ minutes each time. Why isn't there a chat with a representative or even an email feature? I can't get a hold of anyone there. So frustrating.
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isabella
(@Bridgettalks2) reported
@etrade Please I need to get my account off review,I’ve been calling the customer service but I’ve been out on hold for almost 2 hours now! I did the procedure before and they asked me to take the pic of my ID again…kindly look into this
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CappyTrades🍀💖💞 🦇🔊
(@CappyTrades) reported
Lol, did this @etrade commercial just call me stupid?
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Paul Brugger | AirChat | MedChat
(@PaulBrugger) reported
@etrade I've been in contact with customer services regularly with no joy...
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CarlittoS
(@s_carlitto) reported
I know some days platforms are going to work super bad (like today, again), but I never ever heard apologies for it. what do you think @etrade ?
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Don Palomo
(@OGLIFESTYLE) reported
@etrade I think it’s sad when a company so large can’t have a decent human to human experience when it comes to customer service. I’ve called and held on three times for more than an hour
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