E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Oklahoma City, OK | 2 |
| Maricopa, AZ | 1 |
| Plano, TX | 1 |
| Ruskin, FL | 1 |
| Dublin, CA | 1 |
| Torrance, CA | 1 |
| New York City, NY | 1 |
| Atlanta, GA | 1 |
| Concord, NC | 1 |
| Fremont, CA | 1 |
| Wallingford, CT | 1 |
| Juneau, AK | 1 |
| Clermont, FL | 1 |
| Panaji, GA | 1 |
| Cypress, TX | 1 |
| Fort Lauderdale, FL | 1 |
| Portland, OR | 1 |
| Inkster, MI | 1 |
| Geneva, IL | 1 |
| Chicago, IL | 1 |
| Rock Hill, SC | 1 |
| Sacramento, CA | 1 |
| Daytona Beach, FL | 1 |
| Washington, D.C., DC | 1 |
| Kagha, Bhutan | 1 |
| Phoenix, AZ | 1 |
| Palm Coast, FL | 1 |
| Sollentuna, Stockholm | 1 |
| Santo Domingo, Distrito Nacional | 1 |
| Las Vegas, NV | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Pablo R
(@PabloR0bles) reported
.@etrade your platform is freezing for no reason today, fix it.
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Algo Bundy
(@bri4343) reported
@etrade Your customer service is virtually non-existient.
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cryptoboye
(@cryptoboye) reported
275 hour wait times for chat support @etrade are you kidding me!
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IV
(@IanVedder) reported
@etrade is dangerously close to losing a customer..... your app platform is garbage the last 2 weeks. **** YOU
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StocksForThePeeps
(@PeepsStocks) reported
@etrade my e-trade account won't let me select my bank account for fund transfers. Been that way all day. The customer service phone call that took 52 mins for someone to answer told me that you have high traffic right now and to try later.... well here we are 7 hours later.
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Mr Rollup
(@Mr_RollTrade) reported
OK @etrade pro, enoughs enough...wtf
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Paul Hornung
(@WalterLouAZ) reported
@etrade Your app is updated and looks revised...for me today. However, it will not allow me to stay logged on... maybe a minute at a time. Any help?
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enoonmai
(@wmlane17) reported
@etrade Why is it, that Etrade requires funding an account, and then a customer has to activate the account to trade? Some say the process can take more than a week? Who gets the interest on the account holding the funds?
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Universal Trader
(@Nat10837922) reported
@ETRADE you're a pathetic joke ~ fix your ****
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Flint Beckstone
(@flintb22) reported
Having troubles with @etrade the power etrade feature not working properly. Zeroing out all my gains
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Christian Radice
(@ChristianRadice) reported
I just spent 2 hours on hold with @etrade, only to speak with the most aggressive and hostile customer rep EVER! When I asked to speak to someone else or a manager, I was intentionally hung up on. Without a doubt the worst service ever.
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rich felix
(@richfelix5) reported
@Thoughts_NJ @etrade Mine good with I phone ..my friend says E*TRADE app a bit slow with his android..not sure if the reason is the make of cell or not .
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Rey LoweIffert
(@rey_lowe) reported
@etrade as a customer of a trade I am livid right now I have spent over an hour seven times during January trying to contact customer service. I am now sitting on the phone for 49 minutes waiting to talk to my dedicated team. Do you even have customer service ready to switch
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S_tuckin
(@Stuckin01202819) reported
@etrade been using your app since 2011. This update is so slow and freezes so much, repeatedly logs me out, charts dont load ect. Ect. Its so bad im considering a move. Please get you app in order 🤬
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Matt Lucas
(@mattlucasva) reported
@etrade I've been on hold for 60 minutes trying to speak with a human. Etrade's password reset provided over the automated system didn't work either. Is there anyone that can help via Twitter?
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