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E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Concord, NC 1
Fort Worth, TX 1
Rochester, NY 3
Clinton Township, MI 1
Franklin, MA 4
Washington, ME 1
Columbus, OH 3
Ontario, CA 1
Noida, UP 1
Westminster, MD 1
Aiken, SC 2
Los Altos, CA 2
Katy, TX 3
Camden, ME 1
Chicago, IL 4
South Dennis, MA 1
Pacifica, CA 1
Berryville, AR 2
Bozeman, MT 1
Warren, MI 1
La Mirada, CA 1
South Burlington, VT 1
Bernville, PA 1
Denver, CO 2
Chelsea, MA 1
Miami, FL 4
Dallas, TX 2
Arab, AL 1
Los Angeles, CA 6
Lynnwood, WA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidB94509
    David Michael Berry (@DavidB94509) reported

    @BenBSP @etrade yes, cannot login just now

  • __makemoves
    Jeff (@__makemoves) reported

    @etrade down. Can't exit trades. No chat support. Phone number busy. Zero support. Absolutely awful!

  • Islander_Bob
    Islander Bob (@Islander_Bob) reported

    @etrade Fix your damn website!

  • Shoelessshaffer
    Joe Shaffer (@Shoelessshaffer) reported

    @etrade liquidated a 7 figure stock portfolio my wife inherited into a managed fund. When there was confusion about which accounts funds were going into, E*trade did nothing to prevent the rebalancing/ liquidation. This triggered a sizable tax event. E*trade is the worst.

  • grigetio
    Grigetio Dodger (@grigetio) reported

    @etrade If you want me to fix my margin call, you need to fix your website. Getting a little irritated here.

  • ashley__ansley
    Ashley Ansley (@ashley__ansley) reported

    wtf @etrade what is happening!

  • ShaedyChirps
    ShaedyChirps (@ShaedyChirps) reported

    @TimSpursFan @etrade as of like 2 days ago i put in the few dozen orders im doing today to save time, but thigns are down so much i think i need to shift my collars down.. it usually does take me hours... maybe this is a sign things will expire and then shoot up and that i shouldnt be capping gains?

  • PennS53313
    Sean R (@PennS53313) reported

    @etrade WTF is wrong with your trading platform.... its not loading. .. THIS IS UNACCEOPTABLE... how bout an update... the wait time to talk to anyone is over an HOUR!!!!! WTF??

  • PTwittwit
    PankakeMixa (@PTwittwit) reported

    @etrade Why is your **** not working right now wtf?!

  • Bunty11311235
    Heddge (@Bunty11311235) reported

    @BenBSP @etrade Etrade be ready this week to pay me my losses due to your glitch on Friday

  • VE_Starr
    Golden Tickets (@VE_Starr) reported

    Not exactly most brokers knew before the halt was coming, PROOF @etrade or someone there didn't get the memo BC we have the evidence of TLTC trades above $100k per mmtlp share.. mmat fix was in well before the halt

  • dfdfdfd243799
    Nota Gaylib (@dfdfdfd243799) reported

    @GailHedglin @etrade nope, still not working. Losing thousands.

  • ELITESTOCKPICK
    Mickey (@ELITESTOCKPICK) reported

    @etrade You should focus on keeping your website up so it doesn’t go down on a trading day

  • Lehman_08
    JRD (@Lehman_08) reported

    Hey @etrade wtf

  • jason_hemphill
    Steel_City412 (@jason_hemphill) reported

    @GailHedglin @etrade They’ve been ******* with my account all week. Every day this week I have not been able to make round trip day trades as if I don’t have over 25k. I’ve called them every day, they say they fixed it but same problem the next day. I’ve been on the phone with them for 1 hour as I type this

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