E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Los Angeles, CA | 6 |
| San Diego, CA | 5 |
| Houston, TX | 5 |
| Chicago, IL | 4 |
| Miami, FL | 4 |
| New York City, NY | 4 |
| Seattle, WA | 4 |
| Katy, TX | 3 |
| Dallas, TX | 3 |
| Pompano Beach, FL | 3 |
| San Francisco, CA | 3 |
| Colorado Springs, CO | 3 |
| Berryville, AR | 2 |
| Denver, CO | 2 |
| Grayslake, IL | 2 |
| Ashburn, VA | 2 |
| Oklahoma City, OK | 2 |
| Las Vegas, NV | 2 |
| Rochester, NY | 2 |
| Minneapolis, MN | 2 |
| Cleveland, OH | 2 |
| Temecula, CA | 2 |
| Columbus, OH | 2 |
| Detroit, MI | 2 |
| Tucson, AZ | 2 |
| Salt Lake City, UT | 2 |
| San Antonio, TX | 2 |
| Franklin, MA | 2 |
| Orlando, FL | 2 |
| Honolulu, HI | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
-
NOLABUBBLE
(@NolaBubble) reported
@StocksPilgrim @etrade I had no problems today?
-
lmc
(@lmcanty) reported
Hey @etrade, it would be great if I could transfer my money into my personal bank account without constantly getting flagged and locked out for “unusual activity.” I’ve been on the phone waiting for support for 40 minutes now. #stopholdingmymoneyhostage
-
Endif
(@_Endif) reported
@etrade your customer service is terrible. I transferred a large account in, and in attempting to transfer another and make a change all I get are roadblocks and reps who don't follow through. Now should I transfer out of etrade?
-
iceman600
(@iceman600) reported
Canf modify an open order on power E*TRADE on the latest update. Fix it pls! @etrade
-
Jorge
(@JPerera1972) reported
@EncouragementJD @etrade I didn’t know you could trade sub penny stocks with etrade. Is it better than TD Ameritrade? I’m having issues with TD
-
SkuLL_KiD
(@GambitXX1) reported
Hey @etrade Fix your ****** executions
-
Joe Cazz
(@Jcazz17) reported
@etrade I’ve slapped 4 tickers this morning and 0 fills. What is going on over here. Garbage service
-
C.Barr
(@interreal3306) reported
I will say that the wait times are much shorter and message deliveries are much easier on my brokerage now compared to 2020. The growth crash really did scatter a lot of people last month. @etrade
-
Shannon
(@Shannon89298814) reported
@EncouragementJD @etrade No problem!
-
Sue smith
(@Suesmit06066533) reported
@etrade Seems to have terrible service since the merger. They have locked me out of my account and there is no way to communicate with them. No one answers phones. Chat is disabled. May be time to switch (again)
-
SniperTradesOTC
(@SniperTradesOTC) reported
@Jcazz17 @etrade Crazy man, continues to bad. Not a lot of great alternatives either which is why they don't care
-
$OFA
(@sbstnbvch) reported
@etrade I’ve literally been on hold for an hour for a simple question cause your live chat doesn’t work. Wtf is this
-
$OFA
(@sbstnbvch) reported
Leaving @etrade , why is it so hard to get my money Customer service is 🗑
-
Caleb Barry
(@BarryGoodStocks) reported
@etrade How about you fix E*TRADE Pro and add the strategy scanner back to it and get good executions again. Very since you went commission free you have slowly gotten worse and worse. I was on the phone of hold for over 3 hours and then it hung up on me. If you don’t call me I’ll leave.
-
Caleb Barry
(@BarryGoodStocks) reported
@jackdan_no7 @timothysykes What broker do you use? @etrade has been slow and unreliable recently. :(