E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

Less
More

etrade Hero Image

E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 3
San Francisco, CA 2
Kralendijk, Bonaire 1
Charlotte, NC 1
Elmont, NY 1
Wellsford, Auckland 1
Idar-Oberstein, Rheinland-Pfalz 1
Las Vegas, NV 1
Peoria, IL 1
Troutdale, OR 1
Indianapolis, IN 1
Salt Lake City, UT 1
Dallas, TX 1
Redwood City, CA 1
Dublin, Leinster 1
Alden, NY 1
Farm Hill, FL 1
Duluth, GA 1
Thousand Oaks, CA 1
Orlando, FL 1
Lakewood, CO 1
San Diego, CA 1
Temecula, CA 1
Plattsburgh, NY 1
North Wales, PA 1
Pompano Beach, FL 1
Colchester, England 1
Columbus, OH 1
Atlanta, GA 1
Los Angeles, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • CKI73043206 CKI (@CKI73043206) reported

    @etrade down and lagged out again

  • danspam10 NomDePlume (@danspam10) reported

    @etrade @MorganStanley 10mins hold to speak with operator, 30mins to transfer to correct dept. 1 min to identify which acct. call drops. No one calls back after 45min hold!!!! 10mins to get operator to tell them. You guys killing it at customer service!

  • averygrrl avery💝s data📝charts📈& finance💹✊🌹 (@averygrrl) reported

    @etrade WELCOME TO ETRADE!!! CASH OUT THAT 401K AND JUST TRADE EVERY DAMN DAY, WE NEED TO PAY FOR ALL THESE ADVERTISEMENTS YOU FOOLS!!!

  • jlong78la My son calls me Captain Bartlett (@jlong78la) reported

    @IQ45sociopath @greg_lechuga @etrade Exactly! They are the worst. I have been calling for a week, sent emails, tweets, dms etc.... They do not care about customer service at all. I guess all us poor peasants can do is continue to call them out.

  • teddyrxpin Thomas painter (@teddyrxpin) reported

    Is @etrade down or certain not working?

  • AnthonyMontani3 Anthony Montanino (@AnthonyMontani3) reported

    @etrade Worst customer service I’ve ever encountered. I’ve been trying to get something fixed for a week with zero response. Awful.

  • nasnino marcia olivo (@nasnino) reported

    @etrade has the worst customer service. I have been waiting online to be connected with a representative since 8:30 am.

  • caitlinmoments Caitlin Howle is Writing a Novel (@caitlinmoments) reported

    @etrade you guys lost a customer tonight.

  • SaboFPA Sebastian C-M (@SaboFPA) reported

    @etrade it's impossible to get in touch with anyone on the phone or via chat for an issue with my account. Wait times are exorbitant. Tried sending message to customer service but received generic, useless message days later. Please help!

  • MaratheParth Parth Marathe (@MaratheParth) reported

    Oi @etrade why do you have no customer service people available lol

  • CJGriffith99 Christian Griffith (@CJGriffith99) reported

    .@etrade is there a good way to connect with customer service? I’ve been on hold for 45 minutes and when I went to live chat, it said it was a 5 hour wait.

  • BobbyHa18287413 Bobby Harris (@BobbyHa18287413) reported

    @DT236 @etrade Did you ever figure it out? Got mine today, same issue.

  • teddyrxpin Thomas painter (@teddyrxpin) reported

    Is @etrade down or certain features not work for others?

  • BrianMHTravis2 BrianandLindsey Travis (@BrianMHTravis2) reported

    @etrade Worst customer service ever opened account a week ago you took money from my account just for me to get a restriction message and told tonight you need to conference call my bank and I have Chime so I don’t get statements or can call on a conference call and then your agent

  • Phred_Bear Phred Bear (@Phred_Bear) reported

    Anyone else having issues with @etrade website??

Map Check Current Status