E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 7
San Diego, CA 5
Houston, TX 5
Miami, FL 4
New York City, NY 4
Seattle, WA 4
Dallas, TX 3
Columbus, OH 3
Pompano Beach, FL 3
San Francisco, CA 3
Chicago, IL 3
Colorado Springs, CO 3
Denver, CO 2
Grayslake, IL 2
Ashburn, VA 2
Oklahoma City, OK 2
Las Vegas, NV 2
Rochester, NY 2
Minneapolis, MN 2
Cleveland, OH 2
Atlanta, GA 2
Temecula, CA 2
Detroit, MI 2
Tucson, AZ 2
Salt Lake City, UT 2
San Antonio, TX 2
Katy, TX 2
Franklin, MA 2
Orlando, FL 2
Honolulu, HI 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • science_Cheri Cheryl Miller (@science_Cheri) reported

    @Jcazz17 @etrade Anyone else have this problem... I suggest you check your trade. Take a screenshot like I did, before you make your trade and then check it every day to make sure the system does not change the lot.

  • XhmmmmmmmX mmmmm (@XhmmmmmmmX) reported

    @thinkorswim mobile down, market must be selling off a bit (sarcasm) . I got @etrade and scwab for this exact reason

  • theraceforever Blake Phlegmatic (@theraceforever) reported

    wtf @ETRADE buys not executing

  • nora22000 Nora (@nora22000) reported

    @etrade I call BS on all your ideas. WTF do you mean, 'stimulus may spur inflation'? People are literally starving and being thrown out into the streets; paying rent will NOT "spur inflation" at all. In fact, get behind monthly relief payments or face deflation and Grand Mal Depression.

  • Clark_SM7 Tiny Balls Trader Clark Biden (@Clark_SM7) reported

    @VultureOf @etrade that's almost as bad as TD

  • KanakaMark Mark P.E. McClane (@KanakaMark) reported

    @etrade how stupid are you *******? consumers are the only drivers of the economy, without money in the hands of the people the economy collapses, more money in the hands of the people increases the economy. wealth vacuums destroy the value of the dollar, increasing inflation.

  • BullLogic Bulllogic (@BullLogic) reported

    @StockDaddy0 @etrade same issue here man. never was rectified. updating video driver temp fix but at least 2x daily have to reboot. Support and development ended with Morgan Stanley

  • science_Cheri Cheryl Miller (@science_Cheri) reported

    @etrade @InvestsAustin Same thing here....I placed a trade and specified the lot. The system changed the lot back to not in my favor. Costing me $$$. Then I called to get it changed they changed it and the system changed the same lot back. The help is not working and the hold times 2 hours.

  • wwjoehd ...Á Las Trocas !! (@wwjoehd) reported

    @etrade been on hold for an hour now to tech support. Your online chat function says “244 minute wait”. Is this the level of support your customer should expect?

  • Cybertronnnnn Orion 01001 (@Cybertronnnnn) reported

    @burlyvz @etrade @ClarkWGriswold0 HMU for account recovery and bug fixes

  • Jayalattar Jay Al attar (@Jayalattar) reported

    @a1core1 @etrade Man I thought I was the only one. I had the same issues with my @WebullGlobal , I had so much gain and couldn’t sell, lucky I was able to take some profit!! Very stressful!

  • kevemac13 KevinMac (@kevemac13) reported

    Hey @etrade, why does trying to get through to any of your customer service channels consume one’s entire day?

  • SheaTrades Shea_Trades (@SheaTrades) reported

    Does anyone else have trouble getting @etrade to work after hours? They show extended hours, but I have never got a trade to go through during extended hours. I get the same "The market is now closed" message. Help??? #etrade

  • AMZKint LaGaritaCO (@AMZKint) reported

    @AskRobinhood @RobinhoodApp I can't believe how terrible the customer service is. I'll be running back to @etrade with open arms. Everyone stay far away from Robinhood. $SPY $DIA $QQQ $TSLA #Bitcoin

  • CagerCreel Cager creel (@CagerCreel) reported

    @etrade I am experiencing account activation issues. It wants me to activate and I go through the process and says I am already activated. I have been on the phone for an hour and a half. Where are you guys?

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