E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 2 |
| Salt Lake City, UT | 1 |
| Dallas, TX | 1 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Francisco, CA | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Atlanta, GA | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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renato gerena
(@madmoneyrenato) reported
@etrade @etrade not working ? it states ( Please log on to continue to the page you requested. ) why can’t I log in? Site can;t be reached ? ??
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Brookelynn Doctor🌐
(@theebkdr) reported
@Jaymekez @WebullGlobal @etrade Yup lol I had robhinhood webull TDA and thinkorswim on mine all at once at one point LOL I just have TDA and webull now. Sometimes RobinHood if someone else is still using it and needs help or something
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kevin cronin
(@km_cronin) reported
@etrade Having problems viewing my positions. Has been on and off for a week. Any update? "The service you requested is temporarily unavailable. Please try back later."
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Natoshi
(@OG_Natoshi) reported
@BreatheCarolina @WebullGlobal I just sent a message to all the main brokers telling them I have a bet with a friend on who's service is most dog **** I asked who can respond first @etrade im beyond impressed I recieved a call in 15 mins on a Sat. and since I was in the shower they left me a vm and messaged me
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tsuchikumo
(@tsuchikumo) reported
@theraceforever @etrade Same 😡 other people seem to be trading?WTF??
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John Bates
(@johnbates) reported
hey @etrade I can't ever get through to you. The wait is over an hour EVERY time I call. You're telling me I need to call, but when I ask why through secure messages I get a nothing answer. I'm so frustrated about it I could spit. What is the problem over there? Grrr.
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die hard
(@gettindowntuite) reported
@etrade kindly please fix the iPhone app. Thanks!
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Lisa Hendey
(@LisaHendey) reported
Hey @etrade I'm trying to find someone to help with a fraudulently opened account in a family member's name. On terminal hold. How can I reach a human being to help sort this out?
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Magnetar
(@MagnetarPrime) reported
Any decent spreadsheet can handle these calculations. Is this an issue on @WebullGlobal, @etrade too?
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john
(@john50555487) reported
@etrade Why don’t you answer your damn phone! Been on hold for 48 minutes and counting! Live chat isn’t working either...Why do you treat your customers this way?
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Queen of CHarts
(@empressyemaya) reported
@etrade You guys really need to do better with your customer service as well as your email messages. The fact that I get a generic answer everytime I email is a problem! What is the point of emailing if you don't read the emails and respond accordingly? I am not pleased!
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Michael Dupree
(@DupreeGolf) reported
@Lancestipher Same issue for me with my @etrade account - make some money but get halted for 90 days for Day Trading. Can’t trade on @RobinhoodApp until 9am which will mean 400% gains already made by others. Oh well.
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Skinny
(@Skinny4Profits) reported
Actually, I can't do the wheel because @etrade denied level 3 options on my new account lol... guess I'll have to do all my trading in ToS, too bad cus I sell a ton of weeklys and the Dime Buyback Program is why I wanted to switch 😭
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Penny Avcisi
(@hsntsdln1) reported
@etrade is down??? Wtf!!
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Ladybug
(@natlee308) reported
@MidnightAngel00 @etrade It will take a few days. E*TRADE is slow on updates.
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