E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Fremont, CA | 1 |
| Springport, MI | 1 |
| Long Beach, CA | 1 |
| Los Angeles, CA | 1 |
| Noida, UP | 2 |
| Concord, NC | 1 |
| Fort Worth, TX | 1 |
| Rochester, NY | 1 |
| Clinton Township, MI | 1 |
| Franklin, MA | 2 |
| Washington, ME | 1 |
| Columbus, OH | 1 |
| Ontario, CA | 1 |
| Westminster, MD | 1 |
| Aiken, SC | 1 |
| Los Altos, CA | 1 |
| Katy, TX | 1 |
| Camden, ME | 1 |
| Chicago, IL | 1 |
| South Dennis, MA | 1 |
| Pacifica, CA | 1 |
| Berryville, AR | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Max (@PeterMax80) reportedHey @etrade why does your network suck so bad?
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Steve-Sapphire01 (@Sapphire01Steve) reported@GailHedglin @jason_hemphill @etrade Mobile is down too.
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Heddge (@Bunty11311235) reported@BenBSP @etrade Etrade charts are not working and slow processing
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Nota Gaylib (@dfdfdfd243799) reported@etrade Fix your ******* platform, people have their money on the line.
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Andrew (@Andrew99Blue) reported@Maximus_Holla Marekts sitting on critical support. E-trade mysteriously goes down. I'm guessing we'll get access on Monday and accounts will be empty. This is going to be criminal. Come on @etrade. Stop being China.
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Steel_City412 (@jason_hemphill) reported@grigetio @etrade Having the same issue
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Jay (@JAMS9393) reported@etrade This is ******* unprofessional, during a trading day your app goes down, you will be hearing from my lawyers,
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John C9 (@FlatTax9) reported@etrade With bad executions, poor customer service, sorry horrible. You will lose all your money at E*Trade/Morgan Stanley.
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The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) reportedthe service reliability continues to deteriorate with @etrade now can't even logon and the "wait time" for customer service is estimated at 30 minutes. Absolute failure. @MorganStanley
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Gail (@GailHedglin) reported@etrade THE NEW PRO PLATFORM WONT EVEN STAY UP LOL IT GOES DOWN SAYS EXPIRED!! IF YOU LOG BACK IN , FEW HRS LATER GOES DOWN AGAIN SAYS EXPIRED!!! IVE NEVER SEEN A PLATFORM AS BAD..IM LOOKING AT OTHER BROKERS...
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❀Dawson❂ (@DawsonBarcey) reported@coinbase I just initiated a stock portfolio transfer from E*TRADE to Coinbase. E*TRADE was able to get on the phone with me and verify the outgoing transfer and making sure that I got my reimbursement for the fee that they had charged me. I can’t get a single human person at Coinbase both on chat or phone to assist me about the transfer verification. I feel like I should transfer all my **** back to @etrade because their customer service is superior.
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It's only $ (@Jonny5_is_AI) reported@etrade your website, ios app, and desktop app are all not functional and i am unable to login. The customer service number has had me on hold for 30 minutes and no response to DMs here
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Braden TeWinkel (@braden_tewinkel) reported@etrade being down for over 20 minutes and counting is unacceptable
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bc (@bc73046115754) reported@etrade fix your goddamn website
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Miko (@wintament) reported@etrade finally got someone to answer - When they answer please be polite - not the fault of the rep - so keep it civil but do emphasize that being a customer is probably no longer in your best interest if you want to vent