E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 3 |
| Idar-Oberstein, Rheinland-Pfalz | 1 |
| Las Vegas, NV | 1 |
| Peoria, IL | 1 |
| Troutdale, OR | 1 |
| Indianapolis, IN | 1 |
| Salt Lake City, UT | 1 |
| Dallas, TX | 1 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Francisco, CA | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Atlanta, GA | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Pablo Hauscarriague
(@phauscarriague) reported
@etrade E-trade SSL certificate is currently not working. Please fix it.
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Francois Coquemont 🇺🇸
(@KroazDu) reported
@etrade aaaaaand y’all hang up on me today, after 30 minutes wait. Can I get some help??????
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Zhanae
(@InvestorZha) reported
Ok. I’m over E*Trade. @etrade keep on messing up my deposits and I’m trying to stack more $TGGI while it’s on sale. Customer Service SUCK, and no option to live chat. I’m moving everything to @TDAmeritrade 👻🤝
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MelCad
(@Melissa85192679) reported
@etrade you guys are ridiculous. I keep trying to login and I cannot. can't even get an email from you and i have to wait on the phone for 90 mins for someone to help me just to access my account? Come on. you can do better than this
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“KillaOR”
(@NYCKillaOR) reported
from
Bronx, New York
@etrade Man when even the banks ask you why aren’t you investing you know it’s bad.
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Clark Custodio
(@custodio_clark) reported
@etrade Back on June 10th Alpha lithium bought out Beta energy. Etrade charged me a reorganization fee. then I get 2 shares of stock that are all zero's. 08660C107 I called Etrade as their customer to find out what is the value of this stock,To my surprise no one there has a clue
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Cybersecurity_Researcher
(@CyberSecurity_R) reported
@dsheppard08 @etrade Kindly send me a DM via @Cybersecurity_R or +1 925-412-1391 to help you recover your hacked/locked account and also resolve all accounts issue.
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amy
(@logexlyf) reported
@etrade hi. I want to close a brokerage acct;unable online coz of open position; phone support->2hrs wait. Email pls? Thanks
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Matt Werner
(@mwerner97) reported
@etrade is the worst company to do business with. Their practices border on fraudulent.
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josh carcione
(@joshcarcione) reported
@etrade @etrade kind of insane. No one can help over the phone, and the person I was communicating with just stopped responding. Why can’t you have someone answer the emails?
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Lisa Jack
(@tkdlj) reported
@etrade I am very disappointed in etrade customer service on hold 2 hours to discuss my check deposit, going back to Ameritrade. unbelievable TERRIBLE CUTOMER service rep then accidently hung up on me when putting me back on hold.
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TeamAnts
(@squalo) reported
@etrade support is non-existent. They purchased optionshouse a while back where I had an account. I have been unable to login since then and their customer service hold times are always over 90 minutes. I'm not sure anyone actually works there anymore. #theySuck
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CannaBois
(@TheSmolShort) reported
@etrade transfered money into an account earlier this year and cannot withdrawal. Bank is not showing the two small deposits for account verification. Need help ASAP.
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Sam LeAir
(@SamLeAir) reported
@etrade What is an email that I can use to contact customer service? Your call center is unworkable with wait times exceeding 90 minutes.
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Stock Hollywood
(@StockHollywood) reported
@etrade been getting the worst fills today and y'all are holding orders longer than normal. just fyi
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