E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 2
Dublin, Leinster 1
Alden, NY 1
Farm Hill, FL 1
Duluth, GA 1
Thousand Oaks, CA 1
Orlando, FL 1
Lakewood, CO 1
San Francisco, CA 1
San Diego, CA 1
Temecula, CA 1
Plattsburgh, NY 1
North Wales, PA 1
Pompano Beach, FL 1
Colchester, England 1
Columbus, OH 1
Atlanta, GA 1
Los Angeles, CA 1
Reşiţa, Judeţul Caraş-Severin 1
Metuchen, NJ 1
Rochester, NY 1
Loganton, PA 1
North Port, FL 1
Maricopa, AZ 1
Plano, TX 1
Ruskin, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • JasonJSinHsin Jason Hsin (@JasonJSinHsin) reported

    Is the @etrade mobile app slow right now or just me?

  • steven_0825 Steven W (@steven_0825) reported

    @etrade worst customer service ever! Didn’t honor the promotion you promised, such a liar firm! Never deal with your firm again!

  • mrmmonroe Mr. Monroe (@mrmmonroe) reported

    @sabrams7 @etrade It’s broken

  • deanglass12 Dean Glass (@deanglass12) reported

    Etrade is screwing me. Has been down 40 + mins. Thanks @etrade

  • yuppytoys The Los Gatos Quack (@yuppytoys) reported

    @etrade Do you have a customer service email?

  • Spanish_Manny Manny (@Spanish_Manny) reported

    @etrade your system is down. Frustrating.

  • Poseidon_360_ J (@Poseidon_360_) reported

    @metallicK0 Yes, massive issues here. App unresponsive and all portfolio values are incorrect or missing @etrade What is going on?

  • Shivani79049200 Shivani (@Shivani79049200) reported

    @etrade Trying to login to my account by resetting the password. Got an OTP from this number - 9905818738 Seems fishy

  • keenra Keenra (@keenra) reported

    @StJunt @etrade I’ve never had any issues with customer service at E*TRADE personally...

  • JoeSmit11082981 Joe Smith (@JoeSmit11082981) reported

    @etrade What a GARBAGE SERVICE !!!

  • RichardBruce8 Richard Bruce (@RichardBruce8) reported

    @etrade @etrade site is down. hit restart?

  • scandreva Scandreva (@scandreva) reported

    @etrade Unfortunately your representative seems to not care about the issue, the calls are recorded and there is plenty of evidence of how I was treated. I’ve contact FINRA to fill a complaint and a lawyer to see the next steps.

  • MaryNYC1 MaryNYC (@MaryNYC1) reported

    @etrade Your system is down.

  • erkotak Ankit Kotak (@erkotak) reported

    @etrade @MorganStanley I had enough balance in my etrade account and same confirmed by Trading dept but can't place the order to close the trade when I was in profit Due to system error and now I've loss Who will bear the loss for the system error ?

  • HulkCapital HULK (@HulkCapital) reported

    .@etrade fix your website

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