E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Oklahoma City, OK 2
North Port, FL 1
Maricopa, AZ 1
Plano, TX 1
Ruskin, FL 1
Dublin, CA 1
Torrance, CA 1
New York City, NY 1
Atlanta, GA 1
Concord, NC 1
Fremont, CA 1
Wallingford, CT 1
Juneau, AK 1
Clermont, FL 1
Panaji, GA 1
Cypress, TX 1
Fort Lauderdale, FL 1
Portland, OR 1
Inkster, MI 1
Geneva, IL 1
Chicago, IL 1
Rock Hill, SC 1
Sacramento, CA 1
Daytona Beach, FL 1
Washington, D.C., DC 1
Kagha, Bhutan 1
Phoenix, AZ 1
Palm Coast, FL 1
Sollentuna, Stockholm 1
Santo Domingo, Distrito Nacional 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • Dougie_dee Thanos (@Dougie_dee) reported

    Please @etrade .. Don’t go down again tomorrow 😭

  • vin007USMC Vin Outhavong 🇺🇸☁️ (@vin007USMC) reported

    @goodetrades @etrade Question: Do hot keys help and how or where do learn to do this. I use E*TRADE and TD Ameritrade

  • xrpjoe Joe DeWitt (@xrpjoe) reported

    @CordovaTrades @etrade Lost a lot of money because I couldn't make a trade. 1 hour wait on calls with customer service and had to give up. @etrade SUCKS

  • Sethott4 Seth ott (@Sethott4) reported

    @RESONOMICS @etrade I couldn’t get any customer service people on the phone - I lost some real money - I hope they call me back to discuss . . .

  • PhillySpecialSB AbeLincolns (@PhillySpecialSB) reported from Cardiff, New Jersey

    I know a trading platform these corrupt brokers like @etrade can't manipulate to help shorts cover tomorrow.. While they are screwing over their customers freezing up their own platform I'll be watching my #LQDFX #Forex account grow. @lqdfxbroker 📈📈🤑

  • IQ45sociopath DemocracyPrevails (@IQ45sociopath) reported

    @etrade I have been calling E*TRADE for days. I was just on hold for 3 hours. It’s the quite literally the worst customer service that I’ve ever seen in my life. I have several accounts that I now want to close and take my business elsewhere, which wasn’t the reason for the call.

  • IQ45sociopath DemocracyPrevails (@IQ45sociopath) reported

    @etrade I have been calling E*TRADE for days. I was just on hold for 3 hours. It’s the quite literally the worst customer service that I’ve ever seen in my life. I have several accounts that I now want to close and take my business elsewhere, which wasn’t the reason for the call.

  • uMadBro9000 Garbage Out (@uMadBro9000) reported

    @altaSierra530 @etrade so lame. cost me 2 grand today. my orders were locked up for like 20 minutes. customer service could care less. pretty sure they would not like it if I picked their pocket and said "oh, oops, sucks for you"

  • FandangoJosh Joshua Hoffman (@FandangoJosh) reported

    @ColantonioFrank here ya go... MM shut down all trading at TD of $HCMC. Question I have now is if I can transfer all my shares of everything to another broker. @etrade for example

  • joserod66 joserod94 (@joserod66) reported

    @kkoch0213 @TDAmeritrade Switch over to @etrade Long wait on customer service on the phone but, they don't block you from trading OTC stocks.

  • IQ45sociopath DemocracyPrevails (@IQ45sociopath) reported

    @Sethott4 @etrade I have been calling E*TRADE for days. I was just on hold for 3 hours. It’s the quite literally the worst customer service that I’ve ever seen in my life. I have several accounts that I now want to close and take my business elsewhere, which wasn’t the reason for the call.

  • NotTodayFoo ً (@NotTodayFoo) reported

    @etrade Sell offs don’t matter when your brokerage doesn’t work for the first WHOLE hour of trading. Cmon guys. I still love ya though. Just fix it NOW.

  • goodetrades Michael Goode, A.M., DuckLord🦆 (@goodetrades) reported

    Am I the only person who creates @Etrade Pro hotkeys ("speed keys") only to find that they are somehow deleted by the program? (This has happened multiple times and I make sure to save the layouts.) Any way to fix this?

  • IQ45sociopath DemocracyPrevails (@IQ45sociopath) reported

    @etrade I have been calling E*TRADE for days. I was just on hold for 3 hours. It’s the quite literally the worst customer service that I’ve ever seen in my life. I have several accounts that I now want to close and take my business elsewhere, which wasn’t the reason for the call.

  • John_stocktrade Juan (@John_stocktrade) reported

    @jablamsky @etrade E-Trade is too too slow, not good for traders. Td is getting slow. I should try schwab or fidelity.

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