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E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 7
Noida, UP 2
Concord, NC 1
Fort Worth, TX 1
Rochester, NY 3
Clinton Township, MI 1
Franklin, MA 4
Washington, ME 1
Columbus, OH 3
Ontario, CA 1
Westminster, MD 1
Aiken, SC 2
Los Altos, CA 2
Katy, TX 3
Camden, ME 1
Chicago, IL 4
South Dennis, MA 1
Pacifica, CA 1
Berryville, AR 2
Bozeman, MT 1
Warren, MI 1
La Mirada, CA 1
South Burlington, VT 1
Bernville, PA 1
Denver, CO 2
Chelsea, MA 1
Miami, FL 4
Dallas, TX 2
Arab, AL 1
Lynnwood, WA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • sanghisa
    sachin sanghi (@sanghisa) reported

    @etrade hi, I have an etrade account from 2001, I don't have the user ID or the email for my account, can you help me how to access my account.. I have the paper statement from 2003..

  • NerdRandy
    Randy Daniel (@NerdRandy) reported

    @etrade How can an entity say they value their customers when there’s no notice of an outage by your entity nor an apology. Don’t bother calling them, they have a clause regarding outages and won’t even offer a good faith credit for the ordeal. Customer service isn’t their priority, it’s charging fees.

  • nish000111
    Nish (@nish000111) reported

    @etrade your platform is down since more than 20 minutes during live session hours!! It should be considered death of a platform. When is it coming back??

  • TPlaysNow
    TPlaysNow (@TPlaysNow) reported

    @etrade seems to be down.

  • diamondguyizzy
    Izzy (@diamondguyizzy) reported

    @fundmyfund @etrade THIS IS AWFUL

  • MAKBOT
    MAKBOT (@MAKBOT) reported

    @etrade your Support team have not responded to me since Dec 2025. How do I submit a formal complaint?

  • Citizenwatchrep
    Citizen Watch Report (@Citizenwatchrep) reported

    @Faf_314 @etrade I submitted my case for compensation. If they proved yours please update me. First time I ever lost money due to outage, scary af

  • peoplesaccord
    People’s Accord (@peoplesaccord) reported

    E*Trade down? Market orders are not processing and I can’t access my account. Not the first time, pretty ridiculous @MorganStanley @etrade

  • Cofc64
    C (@Cofc64) reported

    @etrade how come no notification of the site being down. Unbelievable. Do better.

  • Paolisimas
    Paolísima Individualista ✍️🗽💕 (@Paolisimas) reported

    Why is @etrade down while we are trading? Are you ******* serious?

  • schang76
    Buns&Coffee (@schang76) reported

    @etrade @MorganStanley did they buy Etrade or did MS sell themselves in a merger because they are one of the worst shops on Wall St that survived by getting bailed out by American taxpayers through trickery and blackmail? can't even keep the lights on properly on a trading day.

  • wintament
    Miko (@wintament) reported

    @etrade finally got someone to answer - When they answer please be polite - not the fault of the rep - so keep it civil but do emphasize that being a customer is probably no longer in your best interest if you want to vent

  • Bunty11311235
    Heddge (@Bunty11311235) reported

    @BenBSP @etrade If your in the trade and losing money take screen shots and file trade enquirey this common for Etrade in Feb they paid me for the app down issue

  • GailHedglin
    Gail (@GailHedglin) reported

    @triad311 @etrade ITS ALL DOWN

  • MRougemont
    Michel Rougemont (@MRougemont) reported

    @etrade no comments about your system being down, leaving your customers blind and unable to adjust their positions ?!

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