E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 2 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Francisco, CA | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Atlanta, GA | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
| North Port, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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💲 Money Lobster 🦞 #Maine
(@MoneyLobster) reported
@etrade This is a problem you need to figure out how to solve for your customers
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Sam
(@scselig) reported
@etrade is down @zerohedge
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StockRanger
(@StockRanger_) reported
@etrade at it again with the worst fills for any otc stock. I repeat do not use them for otc trading. $SNPW $OZSC $BMIX to name a few.
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Austin💰
(@AustinDom) reported
@TDAmeritrade @etrade i applied for an account transfer like 3 weeks ago (td->etrade) Since it wouldn’t transfer, I liquidated my assests and tried to transfer the cash, but it said it can’t bc I have a current transfer going on. I’m not sure what to do now. plz help
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Chuck Baggett @ChuckBaggett -SN9 - Onward To Mars!
(@ChuckSciTech) reported
@etrade hoarding not boarding? Do people make typos on purpose they get engagement even though it's just people pointing out an error?
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Tazz
(@TazzEmpire9) reported
@keyzFromNY @RobinhoodApp @etrade I’m having same issue with a PayPal deposit to robinhood said compete but money not there
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Tomas Gardner
(@ALPacaUrfudge) reported
@etrade Why is the site so slow right now its like AOL dial-up?
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Vic Damone Jr.
(@DJJohnjohn) reported
Did so much trading today E*TRADE out a hold on my account! @etrade wtf.
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Saul
(@adam49922419) reported
@etrade Etrade Service: Call, Wait on hold for 1.5 hours Let me transfer you to Trading 2 more hour wait. No one picks up. Then hang up. Chat: 4 hour wait Email: 5 Business Day Wait In the meantime, they keep my cash for no reason. Filed a dispute with BBB
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burtis
(@bugeatersunited) reported
@etrade how are ur customer service capabilities this bad
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Jason Stefanko
(@chefstefanko) reported
@etrade one hour hold and counting.......... @RobinhoodApp how’s your customer service?
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Michael Hoffman
(@0x1nd0) reported
Hey @etrade I have been on hold for close to 2 hours..... Ether fix your web portal so i can grab my 2018 tax info or hire more reps during tax season.
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Paul aka Disney Dream House
(@DisneyDreamHous) reported
@SteelerLeafs @Cole24_Trades Can't buy it on @etrade because of CE. They are garbage. BTW... their web servers were slow & unresponsive on 2 consecutive days when trading session started. I've already started the move to TDA.
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Blake Phlegmatic
(@theraceforever) reported
@Etrade for all intents and purposes, no longer offers customer support
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Saul
(@adam49922419) reported
@etrade @CitiesOfHeroes And don't forget that every other company on the planet will give a hold time before speaking with a rep. Except for Etrade. Possibly the worst company ever.
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