E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 7
San Diego, CA 5
Houston, TX 5
Miami, FL 4
New York City, NY 4
Seattle, WA 4
Dallas, TX 3
Columbus, OH 3
Pompano Beach, FL 3
San Francisco, CA 3
Chicago, IL 3
Colorado Springs, CO 3
Berryville, AR 2
Denver, CO 2
Grayslake, IL 2
Ashburn, VA 2
Oklahoma City, OK 2
Las Vegas, NV 2
Rochester, NY 2
Minneapolis, MN 2
Cleveland, OH 2
Atlanta, GA 2
Temecula, CA 2
Detroit, MI 2
Tucson, AZ 2
Salt Lake City, UT 2
San Antonio, TX 2
Katy, TX 2
Franklin, MA 2
Orlando, FL 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • keith_inchierca 𝕶𝖊𝖎𝖙𝖍 𝕴𝖓𝖈𝖍𝖎𝖊𝖗𝖈𝖆 💎 (@keith_inchierca) reported

    If you are going to use a trading platform, DO NOT use @etrade . I have tried MANY times to get a hold of them over the past EIGHT days with ZERO response. Imagine trying to get your shares transferred in a timely manner. Customer service is non-existent.

  • Jonatha12594354 Jonathan McCormick (@Jonatha12594354) reported

    @etrade Not happy - Waited 75mins in a phone que (super busy all the time) and got incorrect advice on an account setup problem. Still unresolved. Really need to sort this out...

  • Jack687835 Natasha (@Jack687835) reported

    @etrade The three major stock indexes closed down today, the Dow closed flat, the Nasdaq closed down, and the S&P closed down The last three trading days have fallen by 30%

  • _nicoleyang nicoleyang.eth 🌊 (@_nicoleyang) reported

    hey @etrade , i initiated a wire transfer thursday and it still has not gone out today. i’ve tried calling multiple times each day and it’s always a 2 hour wait w no online support. this doesn’t seem like good business practice when you claim next day wire and charge for it?

  • 30Alexandre2019 Alex (@30Alexandre2019) reported

    @etrade Investing? Why? BUILDINGS BURN TO THE GROUND ON SNOW SEASON -*SNOW SEASON!- the investing records are BURNED TO DELETE EVIDENCE! **** "INVESTING"!

  • All_rise_trader All Rise Trader (@All_rise_trader) reported

    @etrade your execution has become very suspect as of late I put in a market order on $AMZN and got filled $6 below the bid help me understand?????

  • Karansing_Rajpu Karansing Rajput (@Karansing_Rajpu) reported

    @etrade Is has WORST customer service, they didn't even tracking the cheque they sent me and directly asking to stop payment which will cost $25 as stopping fee 😞

  • JakSlayter JackSlater (@JakSlayter) reported

    @etrade called again today. Estimated wait time “greater than 2 hours”. Wtf?

  • writerlane S Lane Porter (@writerlane) reported

    @etrade Fix your cust serv issues. No live chat. No email. 90 minute phone waits. Unacceptable.

  • Perkyshai Shaista Fenwick (@Perkyshai) reported

    @etrade Asking how to monetize brown people is a real problem for capitalism. Decenter whiteness, please.

  • fortuanteson Fortuanteson Biene 🐝 (@fortuanteson) reported

    @etrade Good lord, 90+ minute wait for telephone support?!

  • greenboat Farmgirl (@greenboat) reported

    @etrade Terrible awful strategy

  • rmartinezcc Ricardo Martínez (@rmartinezcc) reported

    Yesterday I got an email from @etrade asking me to contact them ASAP. After 2 hours on hold my international call gets dropped. I called again and wait time is >2 hrs. No other way to contact them. Thank you for providing such a terrible customer experience. 23 years as a clt.

  • earthcityblues Noah Sender (@earthcityblues) reported

    @etrade Why would it? Performance- quality- not a box of crayons.

  • _nicoleyang nicoleyang.eth 🌊 (@_nicoleyang) reported

    hey @etrade , i initiated a wire transfer thursday and it still has not gone out today. i’ve tried calling multiple times each day and it’s always a 2 hour+ wait and there’s no online support. is there a response for locking up a customer’s $ like this?

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