E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 2 |
| Salt Lake City, UT | 1 |
| Dallas, TX | 1 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Francisco, CA | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Atlanta, GA | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Don Alfredo
(@bl3765490) reported
@etrade what the hell is going on with the site right now? I cant even cancel orders. Buy orders below mkt will not fill sell orders below bid. You are about to lose a 20 year customer
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Natalie Hamilton
(@TheNatHamilton) reported
@stewartahalpern @etrade Yes .. it seems all of etrade is down? I'm unable to do any trades on both my or my sister's account this is insane ... I've lost ... a lot ...
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Brooklyn Blue
(@bklyngk) reported
@etrade you will be losing a customer soon if you don't get your act together. This is two weeks in a row I've been shutout from logging on.
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Bulllogic
(@BullLogic) reported
@etrade $HCMC first it tells me symbol invalid. 2nd time went though after 30 seconds. Hey Morgan Stanley. FIX THIS
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meathau5
(@meathau5) reported
@etrade literally TE WORST PLATFORM EVER - wont stop crashing today !!!!!!!!!!!!! CRASHES EVERY DAMN DAY WHEN IM UP AND NEED TO SELL. Use anything else
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Diksy Fifu
(@DiksyFifu) reported
@PoonTangler21 @etrade Tons of issues, biggest is orders are on "pending cancellation" or "queued" status
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MariaSinaloa
(@MariaSinaloa3) reported
@johnpagac2 @CordovaTrades @etrade you got through to customer service?
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Michelle
(@MFletcher96) reported
@TheRaviHirani @etrade Right! I just went to their feed back page under the help tab on the platform and sent a not nice message.
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Donovan Shore
(@DonovanShore) reported
@etrade What a HORRIBLE PLATFORM. You guys absolutely suck!!! Can’t see portfolios, delayed or NO execution. Just awful, not for anyone! $SPY $AAPL $GME
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Brand
(@FrayedEnds21) reported
@etrade You are not executing or canceling orders online? No customer service. No live chat. No ability to do anything online. This is ridiculous
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Major Productions
(@DiggsDimitry) reported
I LITERALLY have to sit here and WATCH myself LOSE MONEY. Way to keep the little ppl down in this FREE MARKET. Ya'll tell us to INVEST but when WE start making MONEY... #holdup BROKERS: Only sell the dream, don't MEAN IT! **** YA'LL @etrade @RobinhoodApp
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Travis Farris
(@travisfarris_) reported
Ok #america @etrade isn’t really having issues loading. They are doing this on purpose. “They would never do that...” yes they would...and they are Understand that **** going on right now is ****** and #bigmoney games are in play...
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Carolina Skolnick - Galleria International Realty
(@CaroSkolnick) reported
from
Miramar, Florida
@etrade @etrade4rias need to get their act together. Their platform is not working properly. Orders are not taking on time. Maybe switching to @TDBank_US is a good idea!
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Jessica Ablamsky
(@jablamsky) reported
@JaxxTx @etrade @TDAmeritrade It hasn’t had problems with speed?
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D Read
(@maximumdread) reported
@etrade why am I casting around the internet and logging into Twitter for the first time in six months instead of simply reading an update from your company about why your system is down and my trade is not going through?
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