E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Los Angeles, CA | 7 |
| San Diego, CA | 5 |
| Houston, TX | 5 |
| Miami, FL | 4 |
| New York City, NY | 4 |
| Seattle, WA | 4 |
| Dallas, TX | 3 |
| Columbus, OH | 3 |
| Pompano Beach, FL | 3 |
| San Francisco, CA | 3 |
| Chicago, IL | 3 |
| Colorado Springs, CO | 3 |
| Denver, CO | 2 |
| Grayslake, IL | 2 |
| Ashburn, VA | 2 |
| Oklahoma City, OK | 2 |
| Las Vegas, NV | 2 |
| Rochester, NY | 2 |
| Minneapolis, MN | 2 |
| Cleveland, OH | 2 |
| Atlanta, GA | 2 |
| Temecula, CA | 2 |
| Detroit, MI | 2 |
| Tucson, AZ | 2 |
| Salt Lake City, UT | 2 |
| San Antonio, TX | 2 |
| Katy, TX | 2 |
| Franklin, MA | 2 |
| Orlando, FL | 2 |
| Honolulu, HI | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Brian Ayers
(@BrianAyers) reported
@etrade I've spent over 2 hours waiting on hold this week trying to get customer service. The problem is still not resolved & I am now waiting on hold again.... It's beyond frustrating.
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Matthew Monaco 🚀
(@mono_trader) reported
@thejoestore @etrade @timothysykes You didn’t read that book well sir, the point was the turtle trader program closed down in the 1980s. And if I keep the returns up yes, that’s a big assumption given my account size now
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KristenBach23
(@Bach23Kristen) reported
@F3LON_MUSK @OCMillionaire @etrade What he did was ******. He caused others to lose money by spreading lies so he could make money. He’s rightfully in trouble now.
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Christine Walker
(@ccwalkerhomes) reported
@etrade @mona_mendoza They never answer this phone number I have never in my life had such terrible terrible service from E*TRADE I’ve been a customer for probably 15 years! I’ve been on hold today for 62 minutes I had to hang up because I had to go pick my son up and now I’ve been on the hold again
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Jake Stocks
(@JakeStocks6) reported
@ETrade Every day I have to call in to Ecrap and wait on hold for ever. Starting Friday I will be taking my money out as I sell my trades. They are stealing my money by flipping the lot's I have chosen to sell...it's a glitch in their system they don't want you to know about
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Jake Stocks
(@JakeStocks6) reported
@etrade @etrade How can I escalate my issue to a manager....customer care is not able to help me. this is going on 2.5 weeks. I will start to take my money out of ETrade if I can't get this escalated.
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Christine Walker
(@ccwalkerhomes) reported
@etrade never in my life have I had such poor service , on hold on average 43-74 mins b4 I have to hang up. regards to my account that’s frozen then I called the Charlotte office and “Robert” tried to help! Gave me 1-800-293-1621 again more wasted time I want my $ out
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TradeLikeAPro
(@VcccCheng612) reported
Is it just me or @etrade Power E-Trade is down?!?!?!?! Cmon!!!
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David Schlesinger
(@DSchlesNYC) reported
@etrade the Power E trade quote on WMT (maybe other symbols too) isn’t updating properly. Have logged off & on, refreshed, still not working
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Penny Avcisi
(@hsntsdln1) reported
@etrade is down??? Wtf!!
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N. Eberly
(@nealiospace) reported
@etrade Actually just trying to get some Customer Support...your system is broken, and COVID is no longer an excuse. FIX IT!
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CRM
(@cadyrm) reported
Setup new account @etrade today, can’t log in and have been on hold for an hour so far (90 min wait time) for help. I’d say this is not a strong start to this partnership. How do I get my $ back.
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die hard
(@gettindowntuite) reported
@etrade kindly please fix the iPhone app. Thanks!
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Jimmie
(@JimmieLSK) reported
@OCMillionaire @etrade That’s cause you’re going down bubbas, assets and accounts froze boy!
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Edward Michael
(@Truthwillwin007) reported
@etrade Been on hold for over 1 1/2 hours! I am losing $$ waiting for you people to pick up the phone SMDH! My Matket data is not running Fix it please!! Send me a DM IF ANYONE IS THERE!
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