E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Oklahoma City, OK 2
North Port, FL 1
Maricopa, AZ 1
Plano, TX 1
Ruskin, FL 1
Dublin, CA 1
Torrance, CA 1
New York City, NY 1
Atlanta, GA 1
Concord, NC 1
Fremont, CA 1
Wallingford, CT 1
Juneau, AK 1
Clermont, FL 1
Panaji, GA 1
Cypress, TX 1
Fort Lauderdale, FL 1
Portland, OR 1
Inkster, MI 1
Geneva, IL 1
Chicago, IL 1
Rock Hill, SC 1
Sacramento, CA 1
Daytona Beach, FL 1
Washington, D.C., DC 1
Kagha, Bhutan 1
Phoenix, AZ 1
Palm Coast, FL 1
Sollentuna, Stockholm 1
Santo Domingo, Distrito Nacional 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • justgetbetter23 MERCUTIO (@justgetbetter23) reported

    @AMCbiggums Etrade is doing the same ****! @etrade you want to fix your mess up?

  • agarwalm Manish Agarwal (@agarwalm) reported

    @etrade - What has happened to your customer service? There is a 3-4 day wait time for a callback. Do you expect that is reasonable? #Time2Switch #CustomerExperince

  • ToddzillaMusing Call me Dr FUD (@ToddzillaMusing) reported

    @tripelamusic @etrade Liquidity issue?

  • kentfrat1783 Kenneth 🏳️‍🌈🇺🇦🇺🇦🇺🇦 (@kentfrat1783) reported

    It's going to be fun correcting my Quicken account after the slight glitch @etrade had this weekend. They were appreciated I brought the issue to their attention but hopefully tomorrow I can get everything corrected.

  • dd_trades DDTrades (@dd_trades) reported

    @elLuckyLuciano @etrade I waited an hour and a half and talked to 3 people before they told me they have no good explanation as to why they hav ben experiencing balance issues.

  • JM50250829 J M (@JM50250829) reported

    @etrade are you going to resolve the balance issues at some point today? I'd it's not don't tomorrow I'm out and going to Fidelity or Schwab. This has cost me today in money and time on the phone.

  • TradeWithNinja TheTradingNinja (@TradeWithNinja) reported

    @etrade I hate to recommend people just to have issues.

  • tripelamusic AAA (@tripelamusic) reported

    @ToddzillaMusing @etrade Restriction issue due to IRS and patriot act wanting more information in a ridiculous manner.

  • JM50250829 J M (@JM50250829) reported

    @hankjuicy @Tmac46345804 @etrade WTF did you have to tell them? Talked to one rep an hour ago who said it would be good in a few minutes

  • tw33tsr4kidz Erik (@tw33tsr4kidz) reported

    @JM50250829 @etrade Yes, it is annoying not to reach a person. But the CS reps aren't even the problem. All they could say is: we don't know, we are working on it. The person who caused us all to lose buying power for a full trading day is responsible for the buying power batch software: IMHO.

  • tradesbeta Erick Carleton (@tradesbeta) reported

    @etrade already doing it. @etrade another customer gone. Tick tock.

  • 2_7all_in Cathythepokerplayer (@2_7all_in) reported

    @LadeBackk @SIRCStock @etrade Not on Td either . They tweeted the other day they were fixing that problem

  • eric11phillips Eric P (@eric11phillips) reported

    @etrade I’ve been holding on the phone for 67 minutes. There’s no chat function working. No way to message. How is someone supposed to actually get account help?

  • JM50250829 J M (@JM50250829) reported

    @Tmac46345804 @hankjuicy @etrade Same. Trashed to customer service. If not resolved by tomorrow I'll move everything elsewhere

  • kevinwa46330756 Kevin Watkins (@kevinwa46330756) reported

    @etrade has the worst customer service!

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