E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Oklahoma City, OK 2
Reşiţa, Judeţul Caraş-Severin 1
Metuchen, NJ 1
Rochester, NY 1
Loganton, PA 1
North Port, FL 1
Maricopa, AZ 1
Plano, TX 1
Ruskin, FL 1
Dublin, CA 1
Torrance, CA 1
New York City, NY 1
Atlanta, GA 1
Concord, NC 1
Fremont, CA 1
Wallingford, CT 1
Juneau, AK 1
Clermont, FL 1
Panaji, GA 1
Cypress, TX 1
Fort Lauderdale, FL 1
Portland, OR 1
Inkster, MI 1
Geneva, IL 1
Chicago, IL 1
Rock Hill, SC 1
Sacramento, CA 1
Daytona Beach, FL 1
Washington, D.C., DC 1
Kagha, Bhutan 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • ChowYun_Fat168 Chow Yun-Fat (@ChowYun_Fat168) reported

    @etrade your E*TRADE pro platform sucks! It constantly freezes during volatile markets. Plz fix it! Losing ppl $$$$!!!

  • trochte Tim Rochte (@trochte) reported

    @etrade Way to go! NOT! I sent a support message nearly a month ago. Three times now, your team has eventually sent a form letter not answering the question at all and blaming Covid. If you care, DM me for details #BadSupport

  • djnos7 djnos (@djnos7) reported

    @etrade how do I contact customer service and get through to talk to someone?

  • AltitudeChaz A͎L͎T͎I͎T͎U͎D͎E͎ᴄʜᴀᴢ (@AltitudeChaz) reported

    @rokkman7 @etrade **** calling one time i was buying TSLA calls in a twenty lot cancelled and changed price 5 times and ended up getting filled for 100 and he’s trying to relay “so you wanna sell the 100 lot at xx.xx” and as he’s talking it’s already 1.00 off the mark i was screaming at him to

  • JBalldaymane Jaqellin Balake (@JBalldaymane) reported

    @etrade I have been trying to contact customer service for 3 days, over 2 hour waits on chat and then it just stops updating times, been on hold on the phone for over 2 hours a well and never get someone, this is ridiculous, you are costing me money here!

  • bri4343 Algo Bundy (@bri4343) reported

    @etrade You are such a terrible broker. Your platform goes down every single day. You used to have an excellent product. You used to have excellent customer service. It’s so painfully obvious that you decided not invest in either anymore.

  • idfwu97442645 idfwu (@idfwu97442645) reported

    @etrade You need to stop marketing and working on your customer service. Whenever is behind this account is a nitwit!

  • Humbltrader95 Jimmy (@Humbltrader95) reported

    @jesseforbey @etrade I’m having same issue. Shows random number for ticket

  • StockHollywood Stock Hollywood (@StockHollywood) reported

    @CheatCode_J @etrade dude wtf, luckily I'm lucky and they worked to my advantage, geesh

  • 3JackH3131 3JackH3131🏴‍☠️ (@3JackH3131) reported

    Yo @etrade .....60 mins to speak to someone? And your online chat doesn't work? And your updated app errors out now? What the hell?

  • HeyRogerThat Roger That (@HeyRogerThat) reported

    @etrade why can't i close my positions? The website and the power etrade platform is not working? Saying "Cancel Pending"!!!

  • jgharkins Jedidad321 (@jgharkins) reported

    @Benswinningpics @etrade Damn....

  • BarrieNJ Barrie (@BarrieNJ) reported

    @StockDaddy0 @AltitudeChaz @etrade Or Charles Schwab that "Is aware of the problem. We are working on it and it should be corrected momentarily. We apologize for any inconvenience" But FU, anyway because we don't care"

  • mikenieve mike nieve (@mikenieve) reported

    @thegoodlife4us @etrade Your fine. I'm having the same issues with td. It will be rectified soon enough. You haven't lost anything and you won't

  • swingtradejunky Swing King (@swingtradejunky) reported

    @etrade how can you treat people like crap? I have been trying to help my friend get in touch with someone that isn't incompetent at ETRADE since 9:50am. Should he just go to Schwab now?

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