E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 3
Idar-Oberstein, Rheinland-Pfalz 1
Las Vegas, NV 1
Peoria, IL 1
Troutdale, OR 1
Indianapolis, IN 1
Salt Lake City, UT 1
Dallas, TX 1
Redwood City, CA 1
Dublin, Leinster 1
Alden, NY 1
Farm Hill, FL 1
Duluth, GA 1
Thousand Oaks, CA 1
Orlando, FL 1
Lakewood, CO 1
San Francisco, CA 1
San Diego, CA 1
Temecula, CA 1
Plattsburgh, NY 1
North Wales, PA 1
Pompano Beach, FL 1
Colchester, England 1
Columbus, OH 1
Atlanta, GA 1
Los Angeles, CA 1
Reşiţa, Judeţul Caraş-Severin 1
Metuchen, NJ 1
Rochester, NY 1
Loganton, PA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • JBalldaymane Jaqellin Balake (@JBalldaymane) reported

    @etrade I have been trying to contact customer service for 3 days, over 2 hour waits on chat and then it just stops updating times, been on hold on the phone for over 2 hours a well and never get someone, this is ridiculous, you are costing me money here!

  • ACordleish BucsLightningSTOCKS!!!! (@ACordleish) reported

    @etrade I waited for a chat rep for 2 hours, finally got one, they instantly transferred me and have been waiting an additional hour now...this is PATHETIC customer service...

  • Earth35682510 Earth (@Earth35682510) reported

    @etrade on hold with Customer Service over 2hrs this is crazy,

  • momlifebycassie Cass (@momlifebycassie) reported

    WTF is happening with my $TSNP @etrade

  • DinaMarie84 Dina (@DinaMarie84) reported

    I WILL BE FILING A LAWSUIT AGAINST @ETRADE. THIS IS WAY TOO MANY TIMES OVER THE PAST MONTH THAT THEIR SYSTEMS ISSUES HAVE COST ME MANY THOUSANDS OF DOLLARS. EXPECT TO HEAR FROM MY ATTORNEY.

  • MikeyGunz88 TheAsset (@MikeyGunz88) reported

    @etrade I would love for your customer service to break out and improve for once. You guys are costing people money!

  • StockHollywood Stock Hollywood (@StockHollywood) reported

    @etrade You guys come across like your nice guys, but really your a piece of ****. With your platform, You're a piece of ****. **** you. What are you gona do about it.?

  • AshokSa18778195 Ashok Sahu (@AshokSa18778195) reported

    @etrade What is wrong with you guys!!! Did you let go your whole support staff!!! 110 mins for chat, and 45 mins hold and no response!!!

  • swingtradejunky Swing King (@swingtradejunky) reported

    @etrade how can you treat people like crap? I have been trying to help my friend get in touch with someone that isn't incompetent at ETRADE since 9:50am. Should he just go to Schwab now?

  • jgharkins Jedidad321 (@jgharkins) reported

    @Benswinningpics @etrade Damn....

  • Benswinningpics 💥Ben$🚀Be$t🚀Lotto$💥 (@Benswinningpics) reported

    Why do I have to call @etrade to sell my damn CE stock $SCIE ? I understood before that you cannot buy CE stocks but you can sell it and now it’s not letting me sell it. Totally disappointed

  • NestaNalah JCOB (@NestaNalah) reported

    @etrade I have been waiting over 30minutes to speak with someone - HELP. I am on hold both on the website and on the phone. I need urgent assistance. #EtradeNoCustomerService

  • djnos7 djnos (@djnos7) reported

    @etrade how do I contact customer service and get through to talk to someone?

  • nina_luch Nina Luch (@nina_luch) reported

    @etrade i tried to login with an old password ONE TIME & now you have my account restricted so that i can't get my tax form (the only reason i logged in) i have been on hold now for 2 HOURS waiting to have someone help me, SOS i re-downloaded the twitter app just for this

  • StockHollywood Stock Hollywood (@StockHollywood) reported

    @CheatCode_J @etrade dude wtf, luckily I'm lucky and they worked to my advantage, geesh

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