E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 6
San Diego, CA 5
Houston, TX 5
Chicago, IL 4
Miami, FL 4
New York City, NY 4
Seattle, WA 4
Katy, TX 3
Dallas, TX 3
Pompano Beach, FL 3
San Francisco, CA 3
Colorado Springs, CO 3
Aiken, SC 2
Los Altos, CA 2
Berryville, AR 2
Denver, CO 2
Grayslake, IL 2
Ashburn, VA 2
Oklahoma City, OK 2
Las Vegas, NV 2
Rochester, NY 2
Minneapolis, MN 2
Cleveland, OH 2
Temecula, CA 2
Columbus, OH 2
Detroit, MI 2
Tucson, AZ 2
Salt Lake City, UT 2
San Antonio, TX 2
Franklin, MA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • bankomcfly2 👾 (@bankomcfly2) reported

    @WillyMeatsauce1 @etrade Hmm. Could literally be an internal network feed issue that may fix itself later today. I’ve seen balance errors before that were auto fixed within 24 hrs. Obviously that’s a big maybe in this situation.

  • mckenna25824681 kenzieeeee (@mckenna25824681) reported

    @etrade please fix your ****

  • SterlingFisher8 Sterling Fisher (@SterlingFisher8) reported

    @etrade customer service literally so SLOW!

  • janedmunds Jan Edmunds (@janedmunds) reported

    @etrade Why can’t I make a simple withdrawal? This is ridiculous that I can no longer do this online. I need this immediately and can’t wait on hold for an hour. Poor customer service!

  • marinara_j Joweezy (@marinara_j) reported

    @nismith_jam @etrade They used to be so good at being available when you called. so sad to see how the customer service has gone down. It has been like that for a while now.... idk how they havent figured it out yet.

  • msmel007 melissa a (@msmel007) reported

    @etrade The WORST bank in existence. Been waiting on checks and an ATM card since January 14th. They were “reissued” two weeks ago, and told they’d arrive by this FRIDAY. NADA, ZIP, ZERO!!! WTF?!!! You guys are the WORST. JUST TERRIBLE!!! 🤬🤬🤬

  • katiepierce___ Kate ⚓️ (@katiepierce___) reported

    @etrade customer service is AWFUL. I’ve been calling, chatting, messaging to no avail. Now I can’t even send a message cuz of some error!

  • Aoatroxhack Etcnox (@Aoatroxhack) reported

    @ahhbreeezy @etrade HMU for account recovery and bug fixes

  • andrea_brassard Andrea Brassard (@andrea_brassard) reported

    @etrade worst customer service ever! I requested that my deceased husband's E*Trade account be transferred into my E*Trade on January 7. I emailed Beneficiary Services on January 25 - silence. I emailed Beneficiary Services today. I waited on hold for 1 hour and 12 minutes

  • raymalouf Ray Malouf (@raymalouf) reported

    @WillyMeatsauce1 @etrade Gotcha - I’ve had Issues with Fidelity not showing my funds before. Turns out it was related to some type of delayed processing. Very annoying

  • ChowYun_Fat168 Chow Yun-Fat (@ChowYun_Fat168) reported

    @etrade another shitty open again! Fix your platform E*TRADE pro laggy AF! Fix fix fix. $clov $sndl

  • thebuttterknife Torch (@thebuttterknife) reported

    @etrade You know what I am tired of is E*TRADE APP not working properly the first 30 minutes of trading! Selling and buying issues the first 30 minutes of market open needs to get fixed.

  • chrissiebert20 Chris Siebert (@chrissiebert20) reported

    It’s just awesome when I can’t login to my account every single morning at 9:30am. Ironic? Fix this @etrade

  • WallstPlaya Shelton Johnson (@WallstPlaya) reported

    @mckenna25824681 @etrade This is horrible, trying to trade w/these issues popping up!

  • Ben45781333 Ben (@Ben45781333) reported

    @etrade garbage customer service and you guys know it and aren’t doing anything about it

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