E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Oklahoma City, OK 2
Rochester, NY 1
Loganton, PA 1
North Port, FL 1
Maricopa, AZ 1
Plano, TX 1
Ruskin, FL 1
Dublin, CA 1
Torrance, CA 1
New York City, NY 1
Atlanta, GA 1
Concord, NC 1
Fremont, CA 1
Wallingford, CT 1
Juneau, AK 1
Clermont, FL 1
Panaji, GA 1
Cypress, TX 1
Fort Lauderdale, FL 1
Portland, OR 1
Inkster, MI 1
Geneva, IL 1
Chicago, IL 1
Rock Hill, SC 1
Sacramento, CA 1
Daytona Beach, FL 1
Washington, D.C., DC 1
Kagha, Bhutan 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • becky_befitz BECKY (@becky_befitz) reported

    @etrade Poor customer service. No way to contact. Spent 2 and a half hours on hold and you disconnect. Chat and message also not available.

  • custodio_clark Clark Custodio (@custodio_clark) reported

    @etrade Back on June 10th Alpha lithium bought out Beta energy. Etrade charged me a reorganization fee. then I get 2 shares of stock that are all zero's. 08660C107 I called Etrade as their customer to find out what is the value of this stock,To my surprise no one there has a clue

  • Blazer_Ram0n Dave (@Blazer_Ram0n) reported

    @etrade I believe my account was compromised and I called your support number. I’ve been on hold for FOUR HOURS. You should be ashamed #poorcustomerservice #etrade

  • judge96796632 judge (@judge96796632) reported

    @Blazer_Ram0n @etrade My account also got compromised and support service aren’t doing anything about it, so I contacted ( cyber_heal ) on Instagram he successfully retrieved my account, he’s legit and reliable.

  • b0ringtrades dunder mifflin trading company (@b0ringtrades) reported

    Nothing worst than thinking you are hammering a SPX iron fly into the close only to realize that @etrade changed the dates on you when you selected the strategy type.

  • thevjworld Michael Rosenblum & Lisa Lambden (@thevjworld) reported

    @etrade currently on hold with your so-called 'customer service' for one hour and 20 minutes. Love the music. Is anyone actually working there????

  • darktears Alexis Menard (@darktears) reported

    Hilarious bug of the day. 40 characters limit on email field to create a company stock account on @etrade. Probably decided by a zealous security person because it looked good on a powerpoint presentation. Wife is stuck now, because her legal name is long.

  • Heyvides1 Heyvides (@Heyvides1) reported

    @etrade How come you can’t transfer my shares? I purchased them through you but you can’t find them? Did you not actually purchase these? Are the IOU’s? This is not the service I signed up for and I don’t think most of your customers did either. Extremely shady practices on your part

  • megaphone2019 Michael Migliaccio (@megaphone2019) reported

    @etrade **** sleep I’m in everything deep ***** $DWAC $PHUN $PHUNW 🚀🚀🚀🚀🚀🚀🚀🖕🖕 **** THE SHORTS 🩳 Let’s push push into thousands of %

  • TheLilBlond oooBrite (@TheLilBlond) reported

    Trading is heavy and like clockwork @etrade platform is "having issues". Plan your trades accordingly or get killed. #etrade $MS The no customer service, service company.

  • MitchWrites Mitch Wright is still writing (@MitchWrites) reported

    Okay, I’ve had to call @etrade for the past 4 days in a row because my card keeps getting blocked for some reason. Get it unblocked, blocked again 2 transactions later. The bigger issue is each call has had a 2 hour wait to get through. What the heck, y’all?

  • keithnc67 Martin McCauslin (@keithnc67) reported

    @etrade Consumer confidence fades when my bank's customer service isn't available. I have called three times, put on long holds then the call drops - and the site's chat feature is down...

  • NjKimura KimuraNJ (@NjKimura) reported

    @etrade @bagsby32 Cash Call Help

  • megaphone2019 Michael Migliaccio (@megaphone2019) reported

    @etrade **** sleep I’m in everything deep ***** $DWAC $PHUN $PHUNW 🚀🚀🚀🚀🚀🚀🚀🖕🖕 **** THE SHORTS 🩳 Let’s push push into thousands of %

  • Sh0ckSmash ShockSmash (@Sh0ckSmash) reported

    @etrade that last mobile update was a mess. You completely derailed the UI/UX. I have to take extra steps, extra time to do simple things I used to do with an easy flow. Happy to walk you through the problems.

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