E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Oklahoma City, OK 2
North Port, FL 1
Maricopa, AZ 1
Plano, TX 1
Ruskin, FL 1
Dublin, CA 1
Torrance, CA 1
New York City, NY 1
Atlanta, GA 1
Concord, NC 1
Fremont, CA 1
Wallingford, CT 1
Juneau, AK 1
Clermont, FL 1
Panaji, GA 1
Cypress, TX 1
Fort Lauderdale, FL 1
Portland, OR 1
Inkster, MI 1
Geneva, IL 1
Chicago, IL 1
Rock Hill, SC 1
Sacramento, CA 1
Daytona Beach, FL 1
Washington, D.C., DC 1
Kagha, Bhutan 1
Phoenix, AZ 1
Palm Coast, FL 1
Sollentuna, Stockholm 1
Santo Domingo, Distrito Nacional 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • N8SRE D. "Orville" Brodbeck (@N8SRE) reported

    @etrade You need a better way to recover from lost 2-factor authentication. I had to get my phone reset, so I lost my VIP Access codes. I've been on hold for 3.5 hours trying to talk to a customer service rep to get back in.

  • TheArzeicle Hakuna Matata (@TheArzeicle) reported

    @etrade has completely turned into garbage. Their customer service has become awful, really sad to see this happen to what used to be such an awesome company.

  • 1Mind_the_Gap Kyle. And you thought 2020 was bad... (@1Mind_the_Gap) reported

    @etrade Fix your power E*trade app. Still can’t change watchlists on front page

  • domdada89 Dominator (@domdada89) reported

    @etrade Respectfully I’m going to need you to get your E*TRADE pro platform together. It’s been glitching and disconnecting horribly for the past few weeks. Send help to the platform immediately 😑😑😑😑 or I’m 🚪🚶🏾🚶🏾🚶🏾

  • Hailee4inn fuckleberry finn (@Hailee4inn) reported

    @etrade brother help tax forms are missing

  • cryptoman115 dandantheman🍌 (@cryptoman115) reported

    @etrade Down heavily from launch 4 months ago @beyondprotocol1 due to social engineering attack & botched unlock of presale tokens. Price is bottomed and should 10x due to mainnet & top 5 exchange listing. SOL type of growth. Solid fundamentals & long term play. Check it out. 🙏

  • _zackdempster Zack Demp (@_zackdempster) reported

    @etrade this is insane. Futures down for over a week? What is going on and when will this be resolved. E*trade has always been good to me, but I’m about to pull all my money after this craziness

  • kdcnett kdcnett (@kdcnett) reported

    @etrade etrade pro down, message "connection failed on 2 different desktops

  • Carolin64797080 Carolina Flores (@Carolin64797080) reported

    @etrade @etrade E Trade. This is Carolina Eugenia Flores. I am suing you. I am pressing charges to you and more. I do not consent to you bad me. I do not consent to you wrong me. I do not consent to you harm me, and more. Stop all to me and more. I do not consent to it. I am good. I

  • N8SRE D. "Orville" Brodbeck (@N8SRE) reported

    @etrade, do you in fact HAVE customer service representatives, or just an endless hold queue?

  • ZazzyTnT TNT I'm Dynamite (@ZazzyTnT) reported

    It has been seriously disappointing dealing with @etrade. Will be filing a complaint to SEC, FINRA and my state regulatory authority.

  • theoutlander Nick Karnik (@theoutlander) reported

    @etrade I have been on hold for 1.5 hours to reach customer service as I can't login to my account. I can reset the password, but it won't let me login. What is going on? I will miss the trading window if this isn't resolved!

  • rikycando4u Richiescal (@rikycando4u) reported

    @etrade WTF Do you idiots ever look at the real bugs on your etrade pro platform?? Can't call cuz you first don't answer. You d an etf's aren't showing any da t a on charts of a sudden today. Real nice!! Do your fkng jobs and fix you sht!!!

  • Chhampagnepapii Hector H Sandoval (@Chhampagnepapii) reported

    @etrade @adam22 Damn ur baby already grinding

  • reamestates77 reamestates77@gmail.com (@reamestates77) reported

    @etrade --- you cannot fix my account since last WEDNESDAY NIGHT..... if my account is not active tomorrow morning--- i will be pulling out my funds and moving to another broker.

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