E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Oklahoma City, OK | 2 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
| North Port, FL | 1 |
| Maricopa, AZ | 1 |
| Plano, TX | 1 |
| Ruskin, FL | 1 |
| Dublin, CA | 1 |
| Torrance, CA | 1 |
| New York City, NY | 1 |
| Atlanta, GA | 1 |
| Concord, NC | 1 |
| Fremont, CA | 1 |
| Wallingford, CT | 1 |
| Juneau, AK | 1 |
| Clermont, FL | 1 |
| Panaji, GA | 1 |
| Cypress, TX | 1 |
| Fort Lauderdale, FL | 1 |
| Portland, OR | 1 |
| Inkster, MI | 1 |
| Geneva, IL | 1 |
| Chicago, IL | 1 |
| Rock Hill, SC | 1 |
| Sacramento, CA | 1 |
| Daytona Beach, FL | 1 |
| Washington, D.C., DC | 1 |
| Kagha, Bhutan | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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MyAlteredEgo
(@MyAlteredEgo) reported
@mkhammer @etrade In my experience E*Trade has excellent customer service by phone, just saying. If your friend's father was well off they have a higher-level of service, also by phone.
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Mary Katharine Ham
(@mkhammer) reported
@OfBetters @etrade Exactly. Twitter sometimes gets to that person faster. I’ve had some hilariously nightmarish exchanges. One company argued w me about canceling a service in the wake of my husband’s death and then TRIED TO UPSELL ME. “Did you hear WHY I’m canceling?!”
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james
(@james100088) reported
@etrade Your customer service is the best, but the big problem is that you are not willing to improve E*TRADE pro, it has been there without improving for years, and power E*TRADE is worse.
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Posi Pat
(@PosiPat) reported
Hey @etrade can you please stop being such a POS? Your app is broken.
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The College Investor
(@CollegeInvestin) reported
from
San Diego, California
@etrade is disappointing with their customer service changes in eliminating all online help. The only contact options are now calling (wait times though) or go into an office. They have: - disabled online chat - eliminated online secure messaging Seriously - it’s 2021!?!
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Deebeeng
(@Deebeeng10) reported
@BMcbiffy @etrade #TiMmY can’t help it. You can’t fix stupid but you can buy $VGX from it
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Carolewithane
(@Carolewithane13) reported
@mkhammer @OfBetters @etrade I’ve found on many occasions going through Twitter is actually faster when trying to solve a problem. Maybe they don’t want to risk bad publicly but they often have good people working social media. Good luck!
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ANNA
(@AnnaMaciej11) reported
@mkhammer @etrade Is this really Twitter appropriate? Air your problems privately
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Troy Hinrichs
(@YourmanGodfrey) reported
@Madisox43 @mkhammer @etrade Phones work but if the person on the other end won’t help you innovate. Good on MK for public shaming
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Jason Ferguson
(@_JasonFerguson) reported
@mkhammer @etrade @etrade y’all on this? I assume y’all have a customer service department specifically for these types of situations, right?
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Stockspotify
(@stockspotify) reported
@etrade @EFreymiller why do you have such ****** service, can login on app, but not website to launch pro,, always something w you people,, always!!!
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Trey
(@amos_iii) reported
@mkhammer @fredontwittur @etrade What are you doing besides flexing your “notoriety”? Maybe yeah you’re trying to help but dang most folks don’t have a verified Twitter account to put a company on blast....that’s privilege!
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Anthony
(@PhinsTweets) reported
@mkhammer @etrade If you’re ever having difficulty with an airline, reach out to @BarstoolBigCat. He’ll be more than willing to help you get the customer service you deserve.
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Stockspotify
(@stockspotify) reported
@etrade maybe less money spent on ads and more fixing your **** systems,, the whole thing needs to be burned down!
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bojan.crypto
(@bokibourne) reported
@etrade Why haven't I received my promo credits yet!!!! Its 9 am PDT and I have a filled shopping cart to the brim lol help meh
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