E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cypress, TX | 1 |
| Fort Lauderdale, FL | 1 |
| Portland, OR | 1 |
| Inkster, MI | 1 |
| Geneva, IL | 1 |
| Chicago, IL | 1 |
| Rock Hill, SC | 1 |
| Sacramento, CA | 1 |
| Daytona Beach, FL | 1 |
| Washington, D.C., DC | 1 |
| Kagha, Bhutan | 1 |
| Phoenix, AZ | 1 |
| Palm Coast, FL | 1 |
| Sollentuna, Stockholm | 1 |
| Santo Domingo, Distrito Nacional | 1 |
| Las Vegas, NV | 1 |
| Camden, TN | 1 |
| Folsom, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Kimmy Base
(@KBase90) reported
@Ohh_Geesz @etrade At least we know it’s not just our accounts having issues. Hopefully this doesn’t happen during trading hours😬. I was getting irritated too lol
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moe 🦍🍌🚀
(@ShihabMoe) reported
@J_operator1 @etrade Same issue here , what’s going on ????
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Vin♓
(@DarkPisces13) reported
@insurancevet @etrade I agree. Thought it was a problem with my password at first
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Shanhe Yi
(@shanheyi) reported
Dear @etrade your custom service call to speak with a representative has a wait time for 2 hours?
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Charlie Kopp
(@charliekopp) reported
@Ohh_Geesz @etrade She seems like it. Hopefully it’s just weekly maintenance.
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Christopher Reams Sr
(@insurancevet) reported
@Dr_P_stocktalk @etrade Exactly. 4 hours ago I was able to log in. Now I'm like wtf!
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mslish
(@mslish) reported
@etrade two hour wait time to speak to customer service?! Really???!! There HAS to be an easier way to get customer service short of just transferring out all of our shares to a better broker...PLEASE ASSIST!
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Jet L
(@JetLevant) reported
@the_juice_box_ @etrade Been trying to run the damn ball. $OCGN short IN THE 17s cut for a tiny win when I saw shiny $HUDI and e **** couldn’t locate shares at 33 quick enough. Better luck tomorrow. $OCGN could have the final unwind🤞🏼
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Ken
(@kenmn007) reported
@etrade some one needs to message me I invested 10k and there was an error and after 2 hours in 30 mins the representative disconnected with me
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Christopher Reams Sr
(@insurancevet) reported
from
Paradise, Nevada
@etrade how about you all let customers know, you all are doing maintenance. Give advanced notice!
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ICU OT
(@icu_ot) reported
Sure would be nice if @etrade could make direct deposits to @coinbase. Taking three days to clear and transfer funds to a bank with the technology that’s available today is stupid. This problem seems like an easy fix for @FlexaHQ. $AMP
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Dr. P
(@Dr_P_stocktalk) reported
@insurancevet @etrade I’m sure it’s a standard “but the time change” maintenance / update issue. Not a great look from a customer service standpoint, though. People get nervous when you tell them the 💰 is all gone...
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CamQuotes
(@ImCamQuotes) reported
Can you please tweet me when I can get customer service in less than 90 mins or 2 hrs? @etrade This is the 2nd day in the row I have been unable to speak to anyone. You also have no live chat or email.
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Harold Miller
(@wisdom_is_cause) reported
@charliekopp @insurancevet @etrade I’m having the same issue right now
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Mitch Dinkins
(@MitchDinkins) reported
Wondering what kind of awful bisdev deal led to @etrade ‘s worst in class MFA. Why would you force the use of Symantec VIP, no one wanted another auth app.
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