E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Horseshoe Bend, AR | 1 |
| Polk Village, SC | 1 |
| Tampa, FL | 1 |
| Hyderabad, TG | 1 |
| Bartlesville, OK | 1 |
| Beijing, Beijing Shi | 1 |
| Vancouver, WA | 1 |
| Pittsburgh, PA | 1 |
| Gulfport, MS | 1 |
| Brooklyn, NY | 1 |
| The Bronx, NY | 1 |
| Ocean View, DE | 1 |
| Kopřivnice, Moravskoslezský kraj | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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officialcoach
(@robertrudolph92) reported
@etrade terrible customer service . i've been on hold . for an hr now . no excuse for such consistently long hold times
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Tim Ellsworth
(@TimEllsworth) reported
@etrade Your customer service is horrible. I'm trying to get a simple matter resolved and have gotten nowhere through secure message. Trying to get through to someone on the phone is a joke. Do I have any other options?
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Bipul Agarwal
(@bipul_agarwal) reported
@etrade My account is showing error "Account Restriction" "Due to unusual activity in your account(s), certain functionality may be temporarily disabled until we are able to speak with you." Waited on call contacting support for over an hour, but no response. Please help.
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Bulllogic
(@BullLogic) reported
@shanak10 @etrade What's with the new web based platform and terrible scanners? Will that change or did you call for something else?
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Jay Al attar
(@Jayalattar) reported
@a1core1 @etrade Man I thought I was the only one. I had the same issues with my @WebullGlobal , I had so much gain and couldn’t sell, lucky I was able to take some profit!! Very stressful!
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Bulllogic
(@BullLogic) reported
Chat wait time on etrade is 69 minutes. What a colossal 2021 cluster ****! @etrade
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LaGaritaCO
(@AMZKint) reported
@AskRobinhood @RobinhoodApp I can't believe how terrible the customer service is. I'll be running back to @etrade with open arms. Everyone stay from away from Robinhood. $SPY $DIA $QQQ $TSLA #Bitcoin
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𝔸 𝕃 𝕀 𝔼 ⓝ
(@Alien5214) reported
@GraigPonthier @etrade I logged in today I thought I just need to re open Etrade pro for it to appear. Damn it they removed an important tool I use daily. Power Etrade suck *****. I used it. Its terrible and confusing. I think Im going to Center Point
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...Á Las Trocas !!
(@wwjoehd) reported
@etrade been on hold for an hour now to tech support. Your online chat function says “244 minute wait”. Is this the level of support your customer should expect?
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DS
(@Swarming_Zone_D) reported
@AnteaterPhil @etrade Why is the Strategy Scanner tool not working? This was the reason for my call today. Traders rely on the strategy scanner to mine opportunities. I do not have access to any of my custom scans.
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Alex Thurber
(@Alex_Thurber) reported
Update with @etrade customer service, after 59 minute wait I got through and they quickly solved the problem. I think they need more people... #patience
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DS
(@Swarming_Zone_D) reported
@etrade why is the Strategy Scanner function in tools not working? I have several custom scans set up but they’re not accessible. What is the timeframe to have the functionality active again. Not having this capability is going to turn off short term traders.
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Alcore
(@a1core1) reported
Tricky day. Only made lunch money with some serious @etrade issues costing me most of my day’s profits. Tomorrow will be better. $NIO, $TSLA, and $NVDA all wins, though.
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Kate Marcus
(@kgm1050) reported
@etrade I was told to call customer service to transact in my account, and now I'm on hold going on 45 minutes. The last three times I've called it's the same deal. Your chat says there's a 2 hour wait as well. The disrespect for your customers time is BEYOND infuriating.
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Alcore
(@a1core1) reported
Hey, @etrade, why are your charts missing yesterday’s daily candle on Power E*TRADE mobile? Seriously guys, what’s up with these issues?
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