E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Springport, MI | 1 |
| Long Beach, CA | 2 |
| Los Angeles, CA | 7 |
| Noida, UP | 2 |
| Concord, NC | 1 |
| Fort Worth, TX | 1 |
| Rochester, NY | 3 |
| Clinton Township, MI | 1 |
| Franklin, MA | 4 |
| Washington, ME | 1 |
| Columbus, OH | 3 |
| Ontario, CA | 1 |
| Westminster, MD | 1 |
| Aiken, SC | 2 |
| Los Altos, CA | 2 |
| Katy, TX | 3 |
| Camden, ME | 1 |
| Chicago, IL | 4 |
| South Dennis, MA | 1 |
| Pacifica, CA | 1 |
| Berryville, AR | 2 |
| Bozeman, MT | 1 |
| Warren, MI | 1 |
| La Mirada, CA | 1 |
| South Burlington, VT | 1 |
| Bernville, PA | 1 |
| Denver, CO | 2 |
| Chelsea, MA | 1 |
| Miami, FL | 4 |
| Dallas, TX | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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NoMad (@mySanctuaries) reported@etrade @MorganStanley This has been an issue for many years. Several others too. I thought the issues would be fixed when Morgan Stanley bought them. No such luck. The app data still sucks!
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Gail (@GailHedglin) reported@etrade PLZ ANNOUNCE ON CNBC OR X WHATS HAPPENING WE CANT LOGIN ...IM ON HOLD 45 MINS NOW ON PHONE..MUST BE REALLY BAD .
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Miko (@wintament) reported@etrade finally got someone to answer - When they answer please be polite - not the fault of the rep - so keep it civil but do emphasize that being a customer is probably no longer in your best interest if you want to vent
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Andrew (@Andrew99Blue) reportedHey @etrade. We see you. What you're doing is Chinese level terrible. Unbelievable.
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Tru (@TrueStockData1) reported@Joedirt12321 @etrade wtf im not able to get back in
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Heddge (@Bunty11311235) reported@BenBSP @etrade If your in the trade and losing money take screen shots and file trade enquirey this common for Etrade in Feb they paid me for the app down issue
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MAKBOT (@MAKBOT) reported@etrade your Support team have not responded to me since Dec 2025. How do I submit a formal complaint?
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BasedBigTech (@BasedBigTech) reported@BuyBooksNotBeer @_TheWhiteLion__ @etrade It’s a great platform for serious traders! This outage is unfortunate.
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More Life Global (@richbydemand) reported@etrade What ******** are ya’ll doing? You’re just gonna act like you didn’t **** thousands of people? My whole desktop app has been reset causing me hours of work just to reorganize my setup. Utterly ******* ridiculous
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PikachOTC (@PikachOTC) reported@etrade FIX YOUR ****
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Tru (@TrueStockData1) reportedafter 47 minutes waiting for @etrade to answer, they say there's nothing they can do other than get me in Queue with a trader, with the estimated wait time being almost 2 hours They have no other solution. This is pitiful.
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TheRealJessicaOwens (@TRJessicaOwens) reported@etrade HEY, FIX YOUR POWER ETRWDE APP, NOT SHOWING THE DAY’S CHANGE IN FUTURES!! FIX IT
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h4#xd (@JsP7Y8) reported@etrade hi, etrade web has been down for 30 min? what is going on?? I can't sell my position
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USA. Long term Investor (@stocks4545) reported@etrade Fix the damn website - can't log on!
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TraderMK (@mkarias1) reportedCharts are not working in @etrade platform!!!