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E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Concord, NC 1
Fort Worth, TX 1
Rochester, NY 3
Clinton Township, MI 1
Franklin, MA 4
Washington, ME 1
Columbus, OH 3
Ontario, CA 1
Noida, UP 1
Westminster, MD 1
Aiken, SC 2
Los Altos, CA 2
Katy, TX 3
Camden, ME 1
Chicago, IL 4
South Dennis, MA 1
Pacifica, CA 1
Berryville, AR 2
Bozeman, MT 1
Warren, MI 1
La Mirada, CA 1
South Burlington, VT 1
Bernville, PA 1
Denver, CO 2
Chelsea, MA 1
Miami, FL 4
Dallas, TX 2
Arab, AL 1
Los Angeles, CA 6
Lynnwood, WA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • USAPatriotVA1
    USAPatriotVA (@USAPatriotVA1) reported

    @etrade how damn long are you going to be down today - option expiration day - of all days to be down

  • dfdfdfd243799
    Nota Gaylib (@dfdfdfd243799) reported

    @GailHedglin @etrade nope, still not working. Losing thousands.

  • GailHedglin
    Gail (@GailHedglin) reported

    @etrade PLZ ANNOUNCE ON CNBC OR X WHATS HAPPENING WE CANT LOGIN ...IM ON HOLD 45 MINS NOW ON PHONE..MUST BE REALLY BAD .

  • NerdRandy
    Randy Daniel (@NerdRandy) reported

    @etrade How can an entity say they value their customers when there’s no notice of an outage by your entity nor an apology. Don’t bother calling them, they have a clause regarding outages and won’t even offer a good faith credit for the ordeal. Customer service isn’t their priority, it’s charging fees.

  • fundmyfund
    🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) reported

    over half an hour down - wow @etrade think we can live with 2-3 minutes here or there but this is insane

  • Jonny5_is_AI
    It's only $ (@Jonny5_is_AI) reported

    @etrade your website, ios app, and desktop app are all not functional and i am unable to login. The customer service number has had me on hold for 30 minutes and no response to DMs here

  • ashley__ansley
    Ashley Ansley (@ashley__ansley) reported

    wtf @etrade what is happening!

  • RaymondChurchi3
    PianoRay (@RaymondChurchi3) reported

    @TheTradingNinja 36 minutes on hold with @etrade only to be told yes we know parts of our system are down we are working to restore them asap.

  • BenBSP
    Ben Lam....... (@BenBSP) reported

    Anyone having issues with @etrade ???

  • akshaysarraf
    Akshay Saraf (@akshaysarraf) reported

    @etrade Are you down? Can't login.

  • GailHedglin
    Gail (@GailHedglin) reported

    @etrade THE NEW PRO PLATFORM WONT EVEN STAY UP LOL IT GOES DOWN SAYS EXPIRED!! IF YOU LOG BACK IN , FEW HRS LATER GOES DOWN AGAIN SAYS EXPIRED!!! IVE NEVER SEEN A PLATFORM AS BAD..IM LOOKING AT OTHER BROKERS...

  • BNguyen74046
    PharmDad (@BNguyen74046) reported

    @etrade, for God sake, please fix your platform now. I can't login. I swear I will close the account with you after today.

  • peoplesaccord
    People’s Accord (@peoplesaccord) reported

    E*Trade down? Market orders are not processing and I can’t access my account. Not the first time, pretty ridiculous @MorganStanley @etrade

  • BrettErmilio
    Author Brett Scott Ermilio (@BrettErmilio) reported

    @etrade Bad look and no info on the downage. Def need to move a chunk of my money to my Fidelity acct so I can at least have more balance. This happens too often with this platform.

  • BasedBigTech
    BasedBigTech (@BasedBigTech) reported

    @BuyBooksNotBeer @_TheWhiteLion__ @etrade It’s a great platform for serious traders! This outage is unfortunate.

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