E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 2 |
| Oklahoma City, OK | 2 |
| Houston, TX | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
| North Port, FL | 1 |
| Maricopa, AZ | 1 |
| Plano, TX | 1 |
| Ruskin, FL | 1 |
| Dublin, CA | 1 |
| Torrance, CA | 1 |
| New York City, NY | 1 |
| Concord, NC | 1 |
| Fremont, CA | 1 |
| Wallingford, CT | 1 |
| Juneau, AK | 1 |
| Clermont, FL | 1 |
| Panaji, GA | 1 |
| Cypress, TX | 1 |
| Fort Lauderdale, FL | 1 |
| Portland, OR | 1 |
| Inkster, MI | 1 |
| Geneva, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Dominator
(@domdada89) reported
@etrade Respectfully I’m going to need you to get your E*TRADE pro platform together. It’s been glitching and disconnecting horribly for the past few weeks. Send help to the platform immediately 😑😑😑😑 or I’m 🚪🚶🏾🚶🏾🚶🏾
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me
(@CursidScotsMan) reported
@etrade super weird your ETrade Pro is having so much issues when all these stocks are having short squeezes?! Why don’t you just remove the buy button?! Fix it! And 🖕🏿🖕🏻@MorganStanley
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Devon
(@devowright) reported
@NestorKim @etrade Yup! I left a lot of $$ on the table cause of their faulty system. Cut my $SPY options cause it wasn't working. Called them & they won't take responsibility and refund me. They say yes they're not working but I could have pulled the charts up on other platforms. WTF! @etrade
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Hakuna Matata
(@TheArzeicle) reported
@etrade has completely turned into garbage. Their customer service has become awful, really sad to see this happen to what used to be such an awesome company.
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Gin
(@suinod) reported
@etrade Loved this ad campaign. Too bad it's not used.
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Carolina Flores
(@Carolin64797080) reported
@etrade @etrade E Trade. This is Carolina Eugenia Flores. I am suing you. I am pressing charges to you and more. I do not consent to you bad me. I do not consent to you wrong me. I do not consent to you harm me, and more. Stop all to me and more. I do not consent to it. I am good. I
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TheGARooster
(@CrainSports) reported
@etrade your HI/LO feature NOT working! Come on
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Nick Karnik
(@theoutlander) reported
@etrade I have been on hold for 1.5 hours to reach customer service as I can't login to my account. I can reset the password, but it won't let me login. What is going on? I will miss the trading window if this isn't resolved!
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me
(@CursidScotsMan) reported
@etrade what is it with this company, their software ETrade Pro (mobile & desktop) & ticker $GFAI?! You can't run accurate data!!!!!!!! So many issues since corrupt @MorganStanley bought out. What do you think will happen when $GME & $AMC run, cause they will.
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Nestor Kim
(@NestorKim) reported
@etrade your charts are not working correctly on the app
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.
(@baseballquixote) reported
@etrade your platform and Customer service are disaster. Just pathetic
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me
(@CursidScotsMan) reported
@etrade why is it when there's multiple margin calls and/or short squeezes, your Bid/Ask on ETrade Pro freeze and only last trade is current? This has been occurring since last week. And the charts drop any drawings. Fix this.
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Edward
(@EWard8817) reported
Are some banks and financial institutions discriminating against clients who are transitioning assets away to crypto? I think they may be. Have seen similar issues with @etrade and @CitizensBank with delaying wires and unnecessary holds after transfers to @coinbase $BTC
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anthony l brennan
(@pigdrt) reported
@etrade **** these awfull ghouls!
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D. "Orville" Brodbeck
(@N8SRE) reported
@etrade You need a better way to recover from lost 2-factor authentication. I had to get my phone reset, so I lost my VIP Access codes. I've been on hold for 3.5 hours trying to talk to a customer service rep to get back in.
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