E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 2 |
| Salt Lake City, UT | 1 |
| Dallas, TX | 1 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Francisco, CA | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Atlanta, GA | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Gregory 🔥
(@RobGreg1970) reported
@TradeLikeAnAlgo @etrade @thinkorswim Thinkorswim is terrible. Almost impossible to trade the open. Time and sales doesn’t match the active trader price ladder, and neither matches the charts.
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Just some guy.
(@Orbityl) reported
@etrade right on time Power Etrade is broken again.
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mumkai
(@mumkai) reported
@nahajzer52 @etrade @imani08 The thing is I waited on the phone for them to tell me they couldn't help over their mistake. They allow deposits into accounts that they restrict thus, trapping my funds where Ill inevitably be charged by my bank to stop ACH payment. Completely backward thinking.
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Victor Welch
(@BigTimeTrader) reported
@etrade's platform is functioning comically bad this morning. Did they outsource their IT department? Fill it with woke engineers? What is going on?
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justin.meck
(@NEOMeck) reported
@kkernttb @etrade I have recently switched over to Think or Swim because my E*Trade platforms were such crap. I have had multiple issues with it.
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Look Left
(@TraderNewsFeed) reported
1/ @etrade Significant problems with trading platform this am. Level I frozen for some symbols. ie, $BCC been at 48.00 x 48.43 for more than an hour, while stock has traded both below and above that range. Level I on $MHO for example shows 51.60 x 50.36. Not possible.
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mumkai
(@mumkai) reported
@etrade @VerdyanHoldings This is such a ploy. You show more activity on twitter than customer service. Why give your customers a number knowing they will wait on the phone for over 3 hours??
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tepmitrader
(@tepmitrader) reported
.@etrade do you still have a customer service department?
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ChasChuckCharles
(@charlesthemaker) reported
@etrade app down again....what a surprise??
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John David
(@JD98278120) reported
@spaceandvinyls @mumkai @etrade I did eventually yesterday but the issue that was supposed to be resolved this morning ( per customer service) is still unresolved.
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SniperTradesOTC
(@SniperTradesOTC) reported
@Jcazz17 @etrade The worst now bro
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mumkai
(@mumkai) reported
@etrade on hold hour and thirteen minutes. maybe you can copy and paste your customer service phone number again to show you are "sorry"
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mumkai
(@mumkai) reported
@etrade thanks your complete lack of customer service and crap UI I am out $26. You restrict my account, but cannot close it. You allow funds to be deposited, which automatically CANNOT be withdrawn. Don't you see the issue here? Complete negligence and incompetence.
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Unbelieving Infidel.
(@JimNich50718535) reported
@etrade I an not a customer yet, but I have questions could you drop a message to me please?
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(@decodeddreams) reported
@jimprucey @etrade @etrade pro crashing non-stop unusable. Support hasn't been able to help either