E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 6
San Diego, CA 5
Houston, TX 5
Chicago, IL 4
Miami, FL 4
New York City, NY 4
Seattle, WA 4
Katy, TX 3
Dallas, TX 3
San Francisco, CA 3
Colorado Springs, CO 3
Aiken, SC 2
Los Altos, CA 2
Berryville, AR 2
Denver, CO 2
Grayslake, IL 2
Ashburn, VA 2
Oklahoma City, OK 2
Las Vegas, NV 2
Rochester, NY 2
Minneapolis, MN 2
Cleveland, OH 2
Temecula, CA 2
Columbus, OH 2
Pompano Beach, FL 2
Detroit, MI 2
Tucson, AZ 2
Salt Lake City, UT 2
San Antonio, TX 2
Franklin, MA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • ATrancucci Anthony Trancucci (@ATrancucci) reported

    @etrade do you guys have workers? Been on the phone for 25 minutes waiting for customer service. This is ridiculous.

  • scottmagrath Scott Magrath (@scottmagrath) reported

    @etrade Down for the second time in 2 days. 15 minutes in and no status on orders placed before the open. No price discovery on 80% of my positions. You realize people trade at the open - right?

  • mattuntalented8 Matt (@mattuntalented8) reported

    @NatalieVlad @0001_Trader @etrade dont do etrade. they pretend to crash at open every day as a way to restrict buying/selling.

  • WolfStreetTrade Wolf Street Trader (@WolfStreetTrade) reported

    @jmoneystonks @ChartingOptions @etrade I understand that ToS was having big issues on Monday also.

  • pdxoptions pdxoptions (@pdxoptions) reported

    @etrade Options chains not populating...you're having issues every day. Could you please resolve?

  • yonatan03043652 siemens9021 (@yonatan03043652) reported

    @DPogrebinsky @Investwyochest @etrade doesn't seem so great anymore.. **** all these platforms they suck

  • GreenTeamDFLY DFLY (@GreenTeamDFLY) reported

    @etrade No update on the site or here...30 mins in still no option chains. I am shocked at the bs after open last days from L2s to option chains to executions to wait times etc. I really want to stay a pro etrade customer but this stuff needs to be fixed and addressed! ASAP PPL!

  • galblank Gal (@galblank) reported

    @etrade fix your ****, 30 min downtime for options is unacceptable

  • GreenTeamDFLY DFLY (@GreenTeamDFLY) reported

    @colonelkurtz99 @etrade It's really sad. Zero excuses for this. Been probs for days I mean what can't handle market volatility or data feeds or influx of robinhooders flocking? Geesh lol. I am honestly hoping this is not the result of them being bought out recently. They best hurry and fix this! Cheers!

  • DPittman63 Pitt (@DPittman63) reported

    @etrade my daily hate tweet to you. I have now been on the phone for 35 minutes listening to the worst elevator music. For the billionth day now your platform continues to fail. You and your company suck.

  • Lazarus_Playz PRESIDENT LAZARUS CAPITAL™️ (@Lazarus_Playz) reported

    Omg I ******* hate @etrade. **** You all bunch of worthless *****.

  • GreenTeamDFLY DFLY (@GreenTeamDFLY) reported

    @etrade HELLO @etrade maybe some update on the platform issues 21 mins in and nothing on chains yet. Again...unacceptable WTH is going on?! Been with yall for decades and all a sudden some reddit traders screw yall up?! UM?! Best not be b/c of etrade being bought by...

  • CastKingKyle CastKingKyle (@CastKingKyle) reported

    @etrade you guys ******* suck. I am leaving this brokerage. I can’t trade with a company who has an app that crashes in the middle of a trade. You cost me money. **** your etrade!

  • factormyopinion treesa (@factormyopinion) reported

    @etrade ETRADE NOT WORKING GOOD!!!!!

  • safecoma safecoma (@safecoma) reported

    @GreenTeamDFLY @etrade wondering the same wtf

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