E*Trade Outage Map

  Check Current Status

E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

E*Trade Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
La Garenne-Colombes, Île-de-France 2
Bloomfield Township, MI 1
Destin, FL 1
Middletown, NJ 1
Goleta, CA 1
San Antonio, TX 1
Chicago, IL 1
Mississauga, ON 1
Orlando, FL 1
Waipi‘o Acres, HI 1
Fishers, IN 1
Burleson, TX 1
Norman, OK 1
Urbana, IL 1
Tineo, Principality of Asturias 1
Carmel-by-the-Sea, CA 1
La Riviera, CA 1

  Check Current Status

E*Trade Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:
  • Money Mark 💸 | The Door Dash Don (@money_markb) reported

    @parabllmcapital @etrade You ever try Schwab? They got Apple-like customer service Love them

  • Arthur Copstein (@ACopstein) reported

    @AskRobinhood - this is ridiculous, I've been emailing your customer support multiple times a day for almost a week now and no response! There is also no customer support number I can call. All of a sudden my account got locked and I can no longer open trades. Going to @etrade!

  • @desmblake18 (@DesMBlake18) reported

    @etrade I have tried that number many times and have been stuck on hold for hours. This is not a solution!

  • Stockspotify (@stockspotify) reported

    @beaverdaycare @etrade Mine does, thing is I loaded TOS and run at same time to see if computer was an issue, nope. Its an etrade thing.. Etrade is great if you dont need charts (theirs dont work first hour on futures) or volume (their volume data is not correct per cust service) or customer service.

  • stock_follower (@stockfollower7) reported

    @etrade @PokerTHANOS You suck!!! Tell tech support to answer the damn phone!!!!!

  • stock_follower (@stockfollower7) reported

    @chefstefanko @etrade Im having same problem. Cant login to @etrade Pro and no one is answering the damn phone!!!!!!

  • Jason Stefanko (@chefstefanko) reported

    @etrade what is going on! the app is down, the website is down and no one is answering the phone. Kind of important on a trading day don't you think?

  • alan (@mboyeast) reported

    Hey @etrade what happened to your customer service? Is your principle now to ignore phone calls until we get fed up and hang up? Especially when electronic messaging is to call to resolve problems, phone service is still important #shamefulservice

  • pete t (@pete3377) reported

    @etrade On hold over 30 minutes now trying to call customer service. Then I try to chat and massive wait time. Pretty much have to use a day off to get ahold of etrade customer care apparently

  • James Barth (@PlanetBarth) reported

    @etrade trying to contact customer service-currently on hold for 25+ mins

  • Lynn Meehan (@4thGear1) reported

    @Sto_ology @etrade why it is only the poor and elderly with you guys? And the flu only hits POC? CDC report on Fri said we were out of Pandemic and barely epidemic, so next week we will have just a virus...we don't close the country down for that...How about that...

  • Alex Emerson (@alex_emerson2) reported

    @Palvarado4god @DebTradeOptions @etrade Seriously! I thought they made their platform intuitive... 😑 I just ended up going with the physical deposit verification in my account. I can only imagine what I'll have to go through when a serious problem arises. 🤔

  • Rich Stein (@eyb34) reported

    @etrade?? I see your social media has the same policy of not responding as your customer phone service has?

  • Rich Stein (@eyb34) reported

    @etrade you guys are horrible!! How long do I have wait on customer service the last 2 days? 45 min each day with no one answering

  • Xavier (@VozDeEspirito) reported

    @etrade Simple dont lock down due to a fear mongering totalitarian policy.

  Check Current Status