E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Columbus, OH | 3 |
| Ontario, CA | 1 |
| Noida, UP | 1 |
| Westminster, MD | 1 |
| Aiken, SC | 2 |
| Los Altos, CA | 2 |
| Katy, TX | 3 |
| Camden, ME | 1 |
| Chicago, IL | 4 |
| South Dennis, MA | 1 |
| Pacifica, CA | 1 |
| Berryville, AR | 2 |
| Bozeman, MT | 1 |
| Warren, MI | 1 |
| La Mirada, CA | 1 |
| South Burlington, VT | 1 |
| Bernville, PA | 1 |
| Denver, CO | 2 |
| Chelsea, MA | 1 |
| Miami, FL | 4 |
| Dallas, TX | 3 |
| Arab, AL | 1 |
| Los Angeles, CA | 6 |
| Lynnwood, WA | 1 |
| Loveland, CO | 1 |
| Waynesville, NC | 1 |
| Grayslake, IL | 2 |
| Hedgesville, WV | 1 |
| Cameron Park, CA | 1 |
| Santa Clara, CA | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Timmy Time (@TheRealestTim) reported@etrade @CitiesOfHeroes Working to answer calls as quickly as possible? With over one hour hold times? Do you even read your Twitter comments? Your customer service is a joke.
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lIIllIIlllIIIIllIIIl (@G8NNER) reported@AkifCogo @tmurphy432 @etrade Yeah there was a momentary halt on trading for those stocks but my issue was Etrade platform going down and users were unable to log in at market open.
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Sarah Sweets 🤪 (@sarahthecheaz) reported@etrade fix yourself
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humbletrader870 (@Jesse__Crow) reported$etrade platform not working trying to cancel order and not so i can get out of trade. Please help @etrade
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Matty O (@thereal_MattyO) reported@etrade I’m not able to access my account. I’m told password is wrong, I reset it, still not accepted. Please help
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Dehmann Dreamn' (@rocks_lg) reported@ClairvoyantINVT @etrade @TDAmeritrade 20% of portfolio and every buy/sell order gone between 9:35 and 10:50 while "servers were down"
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pennystawkcawk (@pennystawkcawk) reported@etrade im trying to sell a position and etrade pro is saying shares are in the position but the position still is open?? Please help
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Timmy Time (@TheRealestTim) reported@etrade Are you kidding? How would you trade? E-Trade has been down for DAYS with NO acknowledgement to all of their angry customers! As soon as I can login, I’m transferring my money and taking it elsewhere. @etrade is a joke.
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Timmy Time (@TheRealestTim) reported@etrade No platform access for the fourth day in a row as it says my account is “restricted.” ZERO customer support. @etrade doesn’t even acknowledge the problems and give updates on Twitter. They are finished. What a third rate company. Looking forward to the class action suit!
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TheOfficialBurnerAccount (@TheOffclBurner) reported@etrade I have been on hold for over 5 hours now...do you no longer service customers who have their money with you? I foresee class actions on the horizon.
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Akif Cogo (@AkifCogo) reported from St. Louis, Missouri@G8NNER @tmurphy432 @etrade I know that etrade and few others blocked trading for GameStop and AMC if I remember correctly. That may be a reason for the issues you are having.
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GoldenFinest (@GoldenFinest1) reported@etrade This is ridiculous. Honest, small time traders are locked out of their accounts. I have lost a bit of money today and yesterday by being unable to access my E*TRADE account. Please fix this.
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WalterTrades (@TradesWalter) reported@ClairvoyantINVT @etrade @TDAmeritrade They would call it a glitch but yet they added below everyone
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Jonesingforgood (@jonesingforgood) reported@etrade Fix your bullshit NOW you mother ******* or I'm moving all of my money out today!
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Josh WB (@josh_wb82) reported@TMSeid @etrade Don’t need a professional to help me just need them to do what they’re paid to do and fix a wire issue but thanks for the insight.
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