E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 3 |
| San Francisco, CA | 2 |
| Kralendijk, Bonaire | 1 |
| Charlotte, NC | 1 |
| Elmont, NY | 1 |
| Wellsford, Auckland | 1 |
| Idar-Oberstein, Rheinland-Pfalz | 1 |
| Las Vegas, NV | 1 |
| Peoria, IL | 1 |
| Troutdale, OR | 1 |
| Indianapolis, IN | 1 |
| Salt Lake City, UT | 1 |
| Dallas, TX | 1 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Atlanta, GA | 1 |
| Los Angeles, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Mackie
(@toomchcoffee) reported
@etrade Power ETrade Pro is hands down the worst trading platform I have used. Wow. What a downgrade from the old ETrade Pro.
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Tact is Overrated
(@tactisoverrated) reported
I never had trouble using my @etrade bank account before @MorganStanley took over. What a flippin’ nightmare it is now to get decent customer service
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Pankaj Solanki
(@joinSolanki) reported
@etrade @MorganStanley I have an unresolved international wire return (USD via Wise). Wise confirmed the return via SWIFT pacs.004 on Dec 30. E*TRADE keeps closing customer tickets without confirming a SWIFT/UETR investigation. Funds are still missing. Please help
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NoMad
(@mySanctuaries) reported
@SMSgt_Zach @etrade I called them earlier to make sure they are aware of the problem. I was hoping it'd be fixed by now. But I still can't see what's happening in the premarket & it's driving me nuts. Anyone else?
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Suzanne Morvay
(@SuzanneMorvay) reported
@etrade You are the WORST brokerage out there.
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A
(@AKSports1025) reported
Do a lot of people have issues with the @etrade Mobil app being slow to load?
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John Borders
(@Big8John) reported
@etrade my MIL and I have been trying to settle her simple estate SSN transfer since August. 30 calls to customer service have not helped. Round and round answers. I want a VP level contact today
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Chud Bagsley
(@toomchcoffee) reported
@etrade ETrade is honestly the worst trading platform that I have ever used. It was great until Morgan Stanley took over. There are many better options out there if you actually care about your money.
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Illyuwn
(@2023Prophecy) reported
September 2025(possibly before) has been trading at least approximately 140% below the value from some of its key product/service/revenue generations, if equity manipulation and price suppression by @OTCMarkets, @etrade and possibly some other parties is not involved? @EMPOWR_us
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bubba
(@bubba8436192448) reported
@etrade I am on my last 100 pounds to last me for 2 weeks and I have only potentially found the issue now which was with etrade - I will be lodging a formal investigation into this - its not acceptable
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Vu Dinh
(@vutalisk) reported
Do yourself a favor and avoid @etrade like a plague. The worst financial institution I've encountered. Agents lying and giving out contradicting statements like there is no tomorrow. Zero accountability. Absolutely horrendous.
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2Stock Shakur
(@2StockTrades) reported
@etrade Have you guys completely given up on your platform? 1. Takes price multiple minutes to update. 2. Not showing the actual value. 3. Displaying some crazy numbers that have nothing to do with anything. 4. Percentages are wayyyyy off. What ******** is going on??
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Drew Rogers
(@dr3wrogers) reported
Tokenized equity trading is about to dominate. Been waiting about a week to get cash proceeds from an RSU stock trade on @etrade Once settled, I couldn't withdrawal cash. Just got off the phone with a support rep. A "withdrawl restriction" was on the account. Ok? Slow, archaic UX. Massive disruption coming to banking, wealth management, trading, retirement. Anyone below 30 won't tolerate anything of this nature much longer.
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Jonny
(@JohnCooper62468) reported
943AM and @etrade frozen again for second day running. Unforgivably bad.
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alex abfalter
(@aabfalter) reported
@etrade @coinbase @etrade is it just a bad tech stack you got? I suppose it could be a little outdated.