E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 3 |
| San Francisco, CA | 2 |
| Charlotte, NC | 1 |
| Elmont, NY | 1 |
| Wellsford, Auckland | 1 |
| Idar-Oberstein, Rheinland-Pfalz | 1 |
| Las Vegas, NV | 1 |
| Peoria, IL | 1 |
| Troutdale, OR | 1 |
| Indianapolis, IN | 1 |
| Salt Lake City, UT | 1 |
| Dallas, TX | 1 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Atlanta, GA | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Diego
(@AlsoDiegoV) reported
@etrade I been on the phone for 30+ minutes waiting for someone to help me. What you doin?
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Mike
(@MikeWhitesox1) reported
@etrade worst trading platform on earth... I cancelled an order 4 HOURS ago its still pending ... meanwhile I can't trade !!! **** OFF ETRADE
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minG
(@hangwayo) reported
@fuckabosss @TDAmeritrade @etrade $NOK is slow.
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NorCal49er
(@NorCal99064465) reported
@etrade I'm seeing you and me breaking up if you don't god damn fix your internal issues.
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UNDEFEATED72’ 🧙♂️
(@sportswizardd) reported
@etrade why does your customer service and website suck. Point is, y’all suck and nothing works. That’s all.
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iceman600
(@iceman600) reported
@etrade fix your platform... P/L computations are all over the place. Computations are wrong 🤦🏽
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Mike
(@MikeWhitesox1) reported
@etrade been on hold for three HOURS . if you are a trader DO NOT USE ETRADE ... SYSTEM DOWN
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Eric Thompson
(@EricTAuthor) reported
Holding a lot if $gme and needed some cash for a bill. Went to sell just a few shares when @etrade then gave an error saying those aren’t in my account. Glitch or proof they have zombie shares in the market and squeeze is still coming. Someone smarter than me please help $gme
-
Alec Pugh
(@AlecPugh1) reported
@etrade I put an order for $13.90 on AMC, it wasn’t executed until the stock hit the high of $17.25, I tried contacting customer service but I was put on hold and then the call dropped. Am I gonna get my money back? #nicetry #deleteetrade
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AJA4
(@j_aja4) reported
@jablamsky @etrade Same problem with @etrade here too.
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cmccrory
(@plasticdoor) reported
@DSmith39 @etrade I think the big problem is that E*TRADE isn’t really E*TRADE anymore, it’s Morgan Stanley, so it’s now just like your father’s brokerage.
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LIVIN’
(@CAS_CAS_CAS) reported
@etrade Can I please get some help? I’ve been on hold for over 2 hours now. Super frustrating—and I just opened my acct 10 days ago. Wish I knew it was going to be like this before I opened it.
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James Przybylski
(@JamesPrzybyls13) reported
After this mornings lag issues, I’m not sure if I like that several robinhood traders have migrated to @etrade . I don’t think E*TRADE was adequately prepared for it.
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Arealpuppers
(@Thoughtcrime20) reported
@etrade you guys are a scam! On hold for two hours! You won’t let me use my money. App is down! Wtf!!!
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Jonnysb
(@Jonnysbc) reported
@etrade We’re seeing that your opening hour this mornin was a disaster to which you turned the phones off and closed down your online live help. That’s what we’re seeing. #FFS