E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:

E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Seattle, WA | 3 |
New York City, NY | 2 |
Chicago, IL | 2 |
Portland, OR | 2 |
Orlando, FL | 1 |
Frankfurt am Main, Hessen | 1 |
Huntington Station, NY | 1 |
Marquette, MI | 1 |
Berkeley, CA | 1 |
Altamont, TN | 1 |
Kerrville, TX | 1 |
Westminster, CO | 1 |
Stillwater, MN | 1 |
Saint Petersburg, Sankt-Peterburg | 1 |
Denver, CO | 1 |
Martin, TN | 1 |
Durham, NC | 1 |
Baton Rouge, LA | 1 |
Satellite Beach, FL | 1 |
East Wenatchee, WA | 1 |
Beacon, NY | 1 |
Dallas, TX | 1 |
Rancho Santa Margarita, CA | 1 |
Apex, NC | 1 |
Pineville, LA | 1 |
Sandersville, GA | 1 |
Winston-Salem, NC | 1 |
Tehran, Ostān-e Tehrān | 1 |
Grand Prairie, TX | 1 |
Monroe Township, NJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Marcus Hebron (@Marcmarc90) reported
@etrade Fix TSNP please
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Gary DeRouche (@MrSaucie) reported
@etrade @JimNich50718535 **** ur knowledge library U wanna not answer calls and emails now. Im gonna do this **** and I’m gonna do this everyday. Don’t do bussiness with these crooks they been holding my money hostage for over a month and don’t take calls or answer emails. My state’s NY attorney general
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Mohsin Hanif (@softplatinum) reported
@GeorgeASharp @etrade What is the issue? $TSNPD new shares have not been allocated after Reverse split. It has been over three days.
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BOURGOYNE (@bourgoynkk) reported
@etrade Hey fix your site and apps . You're costing people money begging down. Better compensate us or be sued
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PotVestor (@PotVestor) reported
@etrade Wtf is taking so long to process the $TSNPD Shares?!?! Yall are garbage brokers.
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WhiteShep (@WhiteShep4) reported
@etrade Too bad you guys have terrible online service that is outmatched in lack of getting anyone on the phone...
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Steve Alvarado (@SteviesmodZZ) reported
@BullLogic @etrade Maybe etrade is different but on tda I do it with my bank and it still takes like a damn week at that point I’ve lost money or the good prices
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Bento Stox (@BentoStox) reported
@etrade @etrade have you started to work on improving your customer service? It has been getting worse and worse, I hope we can hit bottom and then hopefully start to improve at some point 🤞🤞
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PotVestor (@PotVestor) reported
@etrade still holding my $TSNPD Shares hostage. Pitiful considering every other broker has finished the process. Wtf is taking so long?!?!
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AllCEUs Counselor Education with Dawn-Elise Snipes (@All_CEUs) reported
@etrade I have lost nearly 10% as of this morning on a stock because after the reverse split and ticker change other people on other platforms were able to trade their shares and I STILL cannot trade mine. Customer service said that they do not care and I am just out of luck.
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Bazooka-Chip (@Bazooka_Chip) reported
@CunadoBro @TDAmeritrade Hell eTrade better not charge a penny, their slow *** hasn’t completed the transfer @etrade
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Clark Griswold (@_Griswold_) reported
@etrade fix your f'ing platforms. $GME feed is totally down on desktop and web, no updated ticks and L2 frozen.. disgrace
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Ray (@TTP_Ray) reported
@Mingusite1979 @jsmithxc11 @etrade Yea man its pretty bad
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Green Bull (@GrnBulls) reported
@etrade Charts not working.. Great..
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West Is Writing NOVEL ELLY AVAILABLE ON AMAZON (@Grayman1410) reported
How can you not get into contact with a single @etrade customer service rep?!?