E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 6
San Diego, CA 5
Houston, TX 5
Chicago, IL 4
Miami, FL 4
New York City, NY 4
Seattle, WA 4
Katy, TX 3
Dallas, TX 3
San Francisco, CA 3
Colorado Springs, CO 3
Aiken, SC 2
Los Altos, CA 2
Berryville, AR 2
Denver, CO 2
Grayslake, IL 2
Ashburn, VA 2
Oklahoma City, OK 2
Las Vegas, NV 2
Rochester, NY 2
Minneapolis, MN 2
Cleveland, OH 2
Temecula, CA 2
Columbus, OH 2
Pompano Beach, FL 2
Detroit, MI 2
Tucson, AZ 2
Salt Lake City, UT 2
San Antonio, TX 2
Franklin, MA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • CanYouChill february has been full of heartbreak (@CanYouChill) reported

    @etrade with consistent hold times of 30 minutes a more there has to be a way to schedule a call with customer support.

  • alaskakenai AlaskaKenai (@alaskakenai) reported

    @etrade Anyone else having customer service problems?

  • alaskakenai AlaskaKenai (@alaskakenai) reported

    @etrade Anyone having difficulty with having an assigned customer service person?

  • alaskakenai AlaskaKenai (@alaskakenai) reported

    @etrade Customer service wait times are unacceptable.

  • ___67Dawgman Jerry (@___67Dawgman) reported

    Best commercial so far in 1st quarter @etrade worst one that stupid @HeGetsUs crap.

  • galinaowens4 Galina Owens (@galinaowens4) reported

    @etrade is your website down or something? I can’t get ahold of anyone on the phone. Please advise. I’m about to have a heart attack.

  • nikiverse nikiverse (@nikiverse) reported

    @etrade Trying to download my 1099 consolidated and I keep getting this error message: "We Couldn't Find Your Page. The page you requested may have moved or is temporarily unavailable." Can you help?

  • JStamos384 John Stamos (@JStamos384) reported

    Garbage *** $REUN won't even allow me to sell 40,000 shares. Order just sits there open. WTF @etrade

  • Sandybird108 Sandra B 🌒🌕🌘 🖖🏼 (@Sandybird108) reported

    @etrade why does it take over an hour to talk to someone when I call the 800 number! If someone's desperate enough to actually call the number they need help! Please hire more staff!

  • JeffyBezosJr Jeffy Bezos Jr (@JeffyBezosJr) reported

    @etrade WTF is wrong with your site? I can't close out any trades!!!!!!!

  • Jackson51022 just jack (@Jackson51022) reported

    @etrade Etrade uses ACH to move $$$.. It is really slow for 2023.. When balances are not equal when transaction are in process ETrade makes folks nervous. This is intentional to maximize profits..

  • himmelsblog Mark Himmelsbach (@himmelsblog) reported

    @etrade Babies getting married surrounded by adults? While drinking? I might need some help on this one #plannerbowl

  • Mitch_elle Mitch (@Mitch_elle) reported

    @etrade Why TF are you selling all my stock??? I can’t get thru on customer service!!! STOP!!!!! #screwingmyretirement

  • Thogek Tom Kiefer (@Thogek) reported

    @Etrade, any help from your side of this silliness?

  • Gun2MoufCPR Jurak Hunt (@Gun2MoufCPR) reported

    @etrade that was ****** terrible #SuperBowl #commercial

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