E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

Less
More

etrade Hero Image

E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 3
San Francisco, CA 2
Kralendijk, Bonaire 1
Charlotte, NC 1
Elmont, NY 1
Wellsford, Auckland 1
Idar-Oberstein, Rheinland-Pfalz 1
Las Vegas, NV 1
Peoria, IL 1
Troutdale, OR 1
Indianapolis, IN 1
Salt Lake City, UT 1
Dallas, TX 1
Redwood City, CA 1
Dublin, Leinster 1
Alden, NY 1
Farm Hill, FL 1
Duluth, GA 1
Thousand Oaks, CA 1
Orlando, FL 1
Lakewood, CO 1
San Diego, CA 1
Temecula, CA 1
Plattsburgh, NY 1
North Wales, PA 1
Pompano Beach, FL 1
Colchester, England 1
Columbus, OH 1
Atlanta, GA 1
Los Angeles, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • bretjohnson11 bret johnson (@bretjohnson11) reported

    @etrade pay your bills!! Your site is as slow as the old dial up Internet!!! #DoBetter

  • WhiskyEyeBrews Tessa “Burn it all down” Rouillard (@WhiskyEyeBrews) reported

    @etrade My login says I need to call you due to unusual activity, yet I'm on hold for HOURS then get disconnected. I try chat, and get a red error saying "something went wrong" when I try to connect. This is AWFUL customer service. Maybe @Fidelity will be a better option now.

  • dontfeedthetree Jon Fournier (@dontfeedthetree) reported

    @etrade My wait time is now 242 minutes! @etrade WTF

  • amandalepre Amanda Lepre (@amandalepre) reported

    @etrade I've had an E*TRADE account for 5 years, yet a mysterious "error" occurs when I try to add an external bank account. I think I know what's happening here.

  • MattySaint Matt Saint (@MattySaint) reported

    @DrewAustin @etrade Never had 1 issue with E*TRADE

  • 25woodstock Schneider (@25woodstock) reported

    @PGARicky @etrade Except that the Robinhood CEO admitted there wasn't a liquidity issue; and instead had "requirements to it's clearinghouses and net capital requirements with the SEC". I can see them restricting margin trading, but retail share purchases? And allowing "selling only"?

  • PUMP_EET TotallyNotTrump Crypto (@PUMP_EET) reported

    @RobinhoodApp hey what ******** is this steaming pile of horse ****? I can own ONE share $AAL $AMC $BBY $MRNA and many others??? @AskRobinhood I will enjoy moving my money into a traditional brokerage like @etrade that allows me to own more than pennies. Suck a ****.

  • matthacker Matt Hacker (@matthacker) reported

    @etrade I have been on hold for 45 minutes. All I need help with is changing my password. The Symantec VIP code isn't working for me and I need to talk to someone about getting logged into my account. 45 minutes!! Online chat wait is 2+ hours! Help!

  • ebrotrades ebrotrades (@ebrotrades) reported

    @Benzinga @etrade never stopped trades, just asked you to call customer service, probably because their online platform is overwhelmed. Sticking with 'em!

  • dc_homer DCHomerSports (@dc_homer) reported

    @ThaiCaliber @etrade Do they have a customer service number?

  • ChristopherLe99 Christopher Le (@ChristopherLe99) reported

    @etrade fix your ****, 2 months power E*TRADE been ******* up...

  • krayonc Krayon (@krayonc) reported

    @atrupar @etrade My account got locked down. Couldn't get a call through at all. Not even to sit on hold. I waited in a chat screen from 11:18 a.m. to 4:26 p.m. before they finally chatted with me. They told me to call back on Monday during reg business hours.

  • Nick_Geomel Nick (@Nick_Geomel) reported

    @etrade your customer service is horrendous, time to move back to Td ameritrade

  • CHUCKG73 VEGASCHARK (@CHUCKG73) reported

    Is @etrade platform super slow and lagging or is it just my computer or internet? Asking for a friend. #Etrade

  • ruprechtsfork John (@ruprechtsfork) reported

    @25woodstock @etrade I’ve had no problems on Fidelity.

Map Check Current Status