E*Trade

E*Trade Outage Map

The following outage map shows the most recent locations worldwide where E*Trade users have reported their issues and outages. If you are having an issue with E*Trade and your area is not listed, make sure to submit a report below



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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

E*Trade Most Affected Locations

Outage reports and issues in the past 15 days originated from:
Location Reports
New York City, NY 3
Denver, CO 3
Los Angeles, CA 3
East Hampton, NY 2
Delray Beach, FL 2
Charlotte, NC 2
Queens, NY 2
San Jose, CA 2
Spokane, WA 1
Clearwater, FL 1
Atlanta, GA 1
Fingal County, Leinster 1
Sonoma, CA 1
Royal Oak, MI 1
Mequon, WI 1
Santa Monica, CA 1
Hollywood, FL 1
Concord, CA 1
Antioch, CA 1
Los Altos, CA 1
Hilliard, OH 1
Medchal Malkajgiri, TG 1
Port Orchard, WA 1
Casper, WY 1
Oxnard, CA 1
Palmetto, FL 1
Riverside, CA 1
Newark, DE 1
Kobe, Hyōgo 1
Birmingham, England 1
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E*Trade Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:
  • Strawberry_Oil (@StrawberryOil) reported

    @etrade No support via chat and an estimate wait time of “greater than 2 hours” via phone… can this even be considered customer service???

  • Formerly DC Eric (@DCEric2005) reported

    Third day in a row and I cannot get a response from @etrade. What do I need to do to get some help????

  • Jonny Falconer (@jonnyfalc) reported

    @etrade customer services can't get a less than 60 minute wait time in 6 calls in last 72 hours, WTF? Shouldn't this be a @FINRA issue?

  • Rafael Bombana (@RafaelBombana) reported

    @etrade help me to login

  • JahR (@jahross_) reported

    @etrade is your customer service phone line actually 24/7? Ive called every day this week, multiples time of the day and had to wait 2+ hours to get ahold of no-one...

  • Gourav Sukhija (@SukhijaGourav) reported

    @etrade do you really have customer service? I have been trying to reach you and there is always a wait time of more than two hours. Can you please help me

  • ItsJay (@noobGuru7) reported

    @madelinelawren @etrade that "!?" makes the whole thing like 4 times more stupid

  • Dr. Michelle LaRue (@drmichellelarue) reported

    Does @bbb_us have an opinion on this? I have now spent several hours of my life on hold with @etrade in the last 24 hours with absolutely no help or resolution.

  • Phred Bear (@Phred_Bear) reported

    @etrade fix your #shitbox app! I bet there is some 10yo kids out there that can do better! #etradejunk #shitboxapp

  • goingblindbro (@goingblindbro) reported

    @etrade Was on hold for over 3 hours for customer service and no one ever picked up. 3 HOURS+. All I want to do is verify a transaction to unlock my card. Geeze.

  • Anil Punia (@anilpunia) reported

    @etrade need help with trading account … existing account blocked and customer service phone call wait time 2+hours ..

  • ClayTon_Warrior (@clayton_warrior) reported

    @etrade your “beneficiary services” department is by the worst. Hour wait times and no service. I just want to Close My account. DALLEN ANDERSON needs to@be fired! Doesn’t return phone calls for over 4 months! This is GARBAGE E*TRADE! Have some sympathy!!!

  • HolyMoly (@HolyMol64145173) reported

    @etrade you need to be shut down! ****** customer service! 🖕

  • John Morina-If you build it they will come (@JohnMorina2) reported

    TWO HOURS AND ELEVEN MINUTES on hold for @Etrade support to ask a simple question that they can answer in 60 seconds. ABSOLUTELY DEPLORABLE, Why did they turn off their chat service?

  • HolyMoly (@HolyMol64145173) reported

    @Yvettethecrew @etrade Can't wait to close my account. ****** customer service!


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