E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

Less
More

etrade Hero Image

E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 3
San Francisco, CA 2
Kralendijk, Bonaire 1
Charlotte, NC 1
Elmont, NY 1
Wellsford, Auckland 1
Idar-Oberstein, Rheinland-Pfalz 1
Las Vegas, NV 1
Peoria, IL 1
Troutdale, OR 1
Indianapolis, IN 1
Salt Lake City, UT 1
Dallas, TX 1
Redwood City, CA 1
Dublin, Leinster 1
Alden, NY 1
Farm Hill, FL 1
Duluth, GA 1
Thousand Oaks, CA 1
Orlando, FL 1
Lakewood, CO 1
San Diego, CA 1
Temecula, CA 1
Plattsburgh, NY 1
North Wales, PA 1
Pompano Beach, FL 1
Colchester, England 1
Columbus, OH 1
Atlanta, GA 1
Los Angeles, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • Phred_Bear Phred Bear (@Phred_Bear) reported

    @etrade can you fix your #shitbox app? Stop hiding data?? Keep the data straight and the prices with the right ticket? #FIXYOURJUNK #etradejunk

  • zrgaston Zach G. (@zrgaston) reported

    @etrade I'm unable to login after resetting password...cust service 90min hold time?

  • malabawer Mala Bawer (@malabawer) reported

    @etrade TWO HOUR customer hold times for last week. Thankfully I am @Schwab customer with their 2 min hold times, but my daughter's company is using you for their stock plan and she needs to reach you. Two hours hold really? With no call back feature? Are you kidding?

  • JeanD38334689 JD (@JeanD38334689) reported

    @etrade which department at ETrade who can help remove the " Broker Block" on the account? On the phone with support for hours and issue remains.

  • biologist_ellie Biologist Ellie (@biologist_ellie) reported

    @etrade I don’t usually do this but your services are a joke. 8 weeks of failed transfers and zero support. Averages of 50 minutes wait to speak to representatives. Loss of interest on failed transactions. No remedies. No help. My own bank at a loss of how to work with you.

  • StockyPenny StockyPenny (@StockyPenny) reported

    Grrr..... sitting at .41 on $ilus. Not sure if it will get there. Might throw them at .407 BECAUSE @etrade is DOWN LET'S GO!!

  • Photopoa PhotoPoa (@Photopoa) reported

    @aabrco @etrade Etrade customer support gets worse by the day. Arrrrrr

  • KtTrades KTTrades (@KtTrades) reported from Milford, New Hampshire

    @etrade down what a damn surprise can’t sell anything right now

  • TwointheP TwointhePink (@TwointheP) reported

    @Thoughts_NJ @etrade WORST part about etrade is their app, if you switch to say Twitter and then go back you need to login again.

  • fredwilliams77 MakeADifference🇺🇸 (@fredwilliams77) reported

    @etrade none of my trades are going through. Help!

  • beckerdev19694 Rebecca Ann Hutchins (@beckerdev19694) reported

    @etrade your customer service is awful. 4 days of MINIMUM 30 minutes on hold and ZERO help. I've emailed and again, NOTHING. I'm trying to get my father's account settled, with no help from you.

  • StockyPenny StockyPenny (@StockyPenny) reported

    @etrade DOWN FIX IT!!!

  • grotesquebabyd Courtney Lynn (@grotesquebabyd) reported

    @etrade Is that why it takes hours on hold to reach any kind of support?

  • JakubSzunyogh Jakub Szunyogh (@JakubSzunyogh) reported

    just called @etrade support and was told my estimated wait time is greater than 2 hours imma take a quick nap tell the rep to scream louder if i don't respond

  • DJPennyTrader DjPennyTrader (@DJPennyTrader) reported

    anyone else having sudden @etrade issues? Cant get the website, phone app, or etrade pro working right now

Map Check Current Status