E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Oklahoma City, OK | 2 |
| North Port, FL | 1 |
| Maricopa, AZ | 1 |
| Plano, TX | 1 |
| Ruskin, FL | 1 |
| Dublin, CA | 1 |
| Torrance, CA | 1 |
| New York City, NY | 1 |
| Atlanta, GA | 1 |
| Concord, NC | 1 |
| Fremont, CA | 1 |
| Wallingford, CT | 1 |
| Juneau, AK | 1 |
| Clermont, FL | 1 |
| Panaji, GA | 1 |
| Cypress, TX | 1 |
| Fort Lauderdale, FL | 1 |
| Portland, OR | 1 |
| Inkster, MI | 1 |
| Geneva, IL | 1 |
| Chicago, IL | 1 |
| Rock Hill, SC | 1 |
| Sacramento, CA | 1 |
| Daytona Beach, FL | 1 |
| Washington, D.C., DC | 1 |
| Kagha, Bhutan | 1 |
| Phoenix, AZ | 1 |
| Palm Coast, FL | 1 |
| Sollentuna, Stockholm | 1 |
| Santo Domingo, Distrito Nacional | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Jeffrey Jones Jr
(@JeffreyJonesJr) reported
@listentotherowe @etrade I've had to remain on hold for 4 hours and 51 minutes before. E*Trade has terrible service in my opinion.
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INDOMITABLE MOM
(@indomitable_mom) reported
@etrade Hi, my brother passed in 11/‘21, I never had access to his acct/w you. Benef Svcs had me trfr to Estate acct, I did, closed in Feb’21. Now my probate accountant says I need info fr bro’s personal acct for 2020 estate taxes due 2/15. Left msgs, no response - help?
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Adam Minter
(@AdamMinter) reported
@etrade i can't access my account, and - when using your site - i can't access a human being to help me. all that i can access is an auto-reply robot that can't help me. can you recommend a new online brokerage for me to use?
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Norie Knipp
(@knippeee) reported
@etrade I am trying to login (with the correct username and password) and it says “Please log on to continue to the page you requested”…..I am trying to log on…please help!
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Jonnysb ☮️
(@Jonnysbc) reported
@etrade Where? Perhaps, y'know, a link would be helpful. This is the worst social media account on Twitter.
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lindaramer@aol.com
(@lindarameraolc1) reported
@etrade @rmartinezcc What the hell so I am holding for two hours to have my call dropped. WTF
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Katie B
(@ACKKatie) reported
@etrade Testing out customer service for new brokerage; your wait time is 30 minutes. Nope.
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THEE Kathy Sandru
(@SandruSom) reported
@etrade Can you tell me whether or not your site is down? I have been attempting to contact Customer Service & there’s a 2 hour wait on the phone. I need to speak to a rep ASAP
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Aninda Kar
(@AnindaKar7) reported
@etrade estimated wait time to reach a representative is more than 2 hours .Kudos to your awesome pathetic service !
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Goldguy_79
(@goldguy_79) reported
@etrade answer your damn support line! Good lord how do people even want to work with you as a brokerage???
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JGSwift
(@JGLetsGo) reported
@etrade has made an error on my 1099 so please everyone look closely. It is showing “other income” from a Capital Mortgage Plus that I don’t have any affiliation with and yet no record of the transaction under “transactions” study your 1099-Misc page
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Bearisdumb33
(@bearisdumb33) reported
@tradinggrounds @etrade Is there a reason need to contact E Trade that I need to be aware of. I use E Trade. If it’s a personal issue, of course I’m not asking for personal or private info. Just when you said others as well I wanted to ask.
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Talita Faria | ela/dela
(@talitapalitaeu) reported
@etrade I am having a really hard time trying to get my user Id retrieved and it’s also impossible to talk with your support by chat or phone! What am I supposed to do? #BadCustomerService #StockToTrade #StockMarket
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Art Badger
(@abadger) reported
@etrade Wrong. I have tried multiple combinations of cache clearing, private/incognito browse, other browsers (Chrome, Edge, Firefox, Brave), different computers (Windows, Mac), to no avail. And I know of at least one other user who is having the same experience. You have a problem.
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Miguel Ferreira 🎱 🐢 🥷 🔮
(@WizDayTrader) reported
@etrade $TSLA down $14.69 (my client won't like that) lol
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