E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Brasília, DF | 1 |
| Brookhaven, MS | 1 |
| Atlanta, GA | 1 |
| Minneapolis, MN | 1 |
| Schaumburg, IL | 1 |
| Belleville, IL | 1 |
| Township of Evan, KS | 1 |
| Paris, Île-de-France | 1 |
| Fremont, CA | 1 |
| Springport, MI | 1 |
| Long Beach, CA | 1 |
| Los Angeles, CA | 1 |
| Noida, UP | 1 |
| Concord, NC | 1 |
| Fort Worth, TX | 1 |
| Rochester, NY | 1 |
| Clinton Township, MI | 1 |
| Franklin, MA | 2 |
| Washington, ME | 1 |
| Columbus, OH | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Mickey (@ELITESTOCKPICK) reported@Bunty11311235 @BenBSP @etrade How can you take screen shots if the app is down
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Shaddy (@Untouchable9981) reported@etrade wtf Etrade, can’t log on to do any trades, fix your log in issues!
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Emre Taştepe (@tastepee01) reported@etrade Could you please send me the customer service email address privately? I need to contact them via email.
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NextTradeX (@NextTradeX) reported@etrade Level 2 time and sales not working on the new etrade power pro platform
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⚡️420⚡️ (@WZ_420) reported@TwoThreeXYZ @etrade The worst. Started using my Schwab / Think or Swim since E*trade got rid of Promain
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Akshay Saraf (@akshaysarraf) reported@etrade Are you down? Can't login.
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BMRTRADERS (@bmrtraders) reported@etrade complete bs our positions are going crazy and no access you e sold instruments which are now worthless fix immediately please
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Jeff (@__makemoves) reported@etrade down. Can't exit trades. No chat support. Phone number busy. Zero support. Absolutely awful!
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The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) reportedthe service reliability continues to deteriorate with @etrade now can't even logon and the "wait time" for customer service is estimated at 30 minutes. Absolute failure. @MorganStanley
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GuyonFIRE (@Guyon_FIRE) reportedHey @etrade are your networks down? Cannot log in and can’t get anyone on the phone
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Bren (@Brenw) reported@etrade What's the contact number for Ireland service desk? I've tried 1800 90 3588 (not regcognised) and +1 650 599 0125
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StocksNDietCoke (@JackJacobsonAZ) reported@etrade no 24 hour, horrible new platform loaded with bugs, bad charts, wtf. Where is $MS executives
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Ppal (@ppal4sure) reported@etrade is e*trade down? I am not able to access the account?
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Randy Daniel (@NerdRandy) reported@etrade How can an entity say they value their customers when there’s no notice of an outage by your entity nor an apology. Don’t bother calling them, they have a clause regarding outages and won’t even offer a good faith credit for the ordeal. Customer service isn’t their priority, it’s charging fees.
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Anthony Schumer (@ArthurSchl67247) reported@etrade I am on hold with ETrade customer service (non customer service) for 54 minutes because, for technical reasons on THEIR end) I can't log into my account. At this rate the market will close by the time I get a person to pick up my call. I will be moving out.
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