E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Oklahoma City, OK | 2 |
| Loganton, PA | 1 |
| North Port, FL | 1 |
| Maricopa, AZ | 1 |
| Plano, TX | 1 |
| Ruskin, FL | 1 |
| Dublin, CA | 1 |
| Torrance, CA | 1 |
| New York City, NY | 1 |
| Atlanta, GA | 1 |
| Concord, NC | 1 |
| Fremont, CA | 1 |
| Wallingford, CT | 1 |
| Juneau, AK | 1 |
| Clermont, FL | 1 |
| Panaji, GA | 1 |
| Cypress, TX | 1 |
| Fort Lauderdale, FL | 1 |
| Portland, OR | 1 |
| Inkster, MI | 1 |
| Geneva, IL | 1 |
| Chicago, IL | 1 |
| Rock Hill, SC | 1 |
| Sacramento, CA | 1 |
| Daytona Beach, FL | 1 |
| Washington, D.C., DC | 1 |
| Kagha, Bhutan | 1 |
| Phoenix, AZ | 1 |
| Palm Coast, FL | 1 |
| Sollentuna, Stockholm | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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du0t0ne.eth
(@du0t0ne) reported
@etrade are you hiring for phone support? Literally been on hold for more than an hour to just get a new debit card.
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4Winners
(@4WinnersUSA) reported
@etrade is locking accounts, restricting the ability for me to withdraw funds and after 100 min on hold no one answers. The chat is useless… their only answer is wait on hold. 15 years customer..you suck!
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Rich Blue
(@RichBlue18) reported
@etrade oil crash 000”0”
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Rich Blue
(@RichBlue18) reported
@etrade oil crash 0000000
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Sue Ferrara, PhD
(@sue_ferrara) reported
@etrade Since May 2021 I have needed assitance from E*Trade; my issue has yet to be resolved. Today, I call beneficary services and wait 90 minutes, no response. Now on the regular 800 line I am told I have in excess of a two-hour wait. Absolute insanity.
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William F desRosiers
(@WdesRosiers) reported
@etrade me estimated wait time with customer service is greater than 2 hours. It was this way last week and the week before. Is there a way to schedule a call or even just send an email about my issue? I don't think anyone has 2 hours to wait and listen to your hold music?
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TheOTCShooter
(@otc_shooter) reported
@etrade Terrible platform wasted 2 years of trading with this company’s terrible customer service and resources. Please don’t waste time, money, or effort with this platform as all will lose value. Stop losses are ignored on a daily basis.
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Rich Blue
(@RichBlue18) reported
@etrade oil crash 0000””
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Osma Ahvenlampi
(@osma) reported
Of course on the week that markets crash, @MorganStanley @etrade decide to inform me by (much delayed) paper mail that they want to close my account due to my foreign status, but won't allow me to execute a funds transfer out. Thanks. Not.
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JackSlater
(@JakSlayter) reported
@etrade called you this morning to hopefully resolve an issue, but after I was told I would have to wait “greater than 90 minutes” to speak to representative I just gave up. I wonder how fast the other brokerages would be 🤔
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Arie @ OfficialReview
(@officialreview) reported
Both @etrade and @CharlesSchwab gotta be the worst web & mobile apps in the world, from a technical standpoint. Who developed this garbage?
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StockRanger
(@StockRanger_) reported
@etrade get your act together!!! Platform not working. You are playing with people's money here. Not fair!
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Jennifer S Jackson-Hooks
(@BuhMule) reported
@etrade So. Tried to log in. Didn't accept me. Downloaded app and tried to bring in my existing paper account. Can't do it. Tried to call. 2 hour wait. What the actual, y'all? Fix the app so I can say "merge my account from this account"; or make the web login better.
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Khloe Silverado
(@KhloeSilverado) reported
@etrade ever thought of hiring addl customer service phone staff? 2 hrs on hold to place a stop payment on a ck. Still holding
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_Maur1
(@SeLfMaDeTrAd3r) reported
@ETRADE fix your etrade pro plz, otherwise im gonna have to switch to @IBKR
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