E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 3
Idar-Oberstein, Rheinland-Pfalz 1
Las Vegas, NV 1
Peoria, IL 1
Troutdale, OR 1
Indianapolis, IN 1
Salt Lake City, UT 1
Dallas, TX 1
Redwood City, CA 1
Dublin, Leinster 1
Alden, NY 1
Farm Hill, FL 1
Duluth, GA 1
Thousand Oaks, CA 1
Orlando, FL 1
Lakewood, CO 1
San Francisco, CA 1
San Diego, CA 1
Temecula, CA 1
Plattsburgh, NY 1
North Wales, PA 1
Pompano Beach, FL 1
Colchester, England 1
Columbus, OH 1
Atlanta, GA 1
Los Angeles, CA 1
Reşiţa, Judeţul Caraş-Severin 1
Metuchen, NJ 1
Rochester, NY 1
Loganton, PA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • phatdogs2 Chico (@phatdogs2) reported

    @etrade you website is not loading and when it does it is slow or times out. Please address asap!

  • GayPoetryUSA Gay Poetry (@GayPoetryUSA) reported

    @etrade Are you having issues with your website? Why can I not see anything under the gains and losses tab?

  • notenoughchairs Matt has too many jackets (@notenoughchairs) reported

    @whereyouatkev @etrade App all day too, but just maybe over Spectrum cable, via cellular, no problem

  • PlutoTheAlienTM Sidney May (@PlutoTheAlienTM) reported

    Man @etrade I give up y'all platform and support is just trash. Fix your ******* glitches wtf.

  • awi5951 andre williams (@awi5951) reported

    @etrade Why is your service so bad? It takes a week for me to make a deposit then a week to get out anything i sell you guys suck and im going else where as soon as i can.

  • BrandonHeysham Brandon Heysham (@BrandonHeysham) reported

    @HAMShortkiller @etrade @Fidelity I would really like more clarification on this coupon. This makes me start to feel like I’m back in AMC and getting APE thrust down my throat. What good is giving a coupon? It would be worthless to anyone that doesn’t have a need for it or a company that would take it if they did

  • StocksGator StocksGator (@StocksGator) reported

    @etrade I updated the E*Trade app yesterday and the problem with Watch Lists Day’s Change % and Total Gain % showing off by 100x was resolved. But now Portfolio positions all show off by 100. E.g. showing .10% instead of 10.00%. I’m not happy! What’s the fix???!!!

  • JasonCO81138265 JasonCO (@JasonCO81138265) reported

    @etrade @whereyouatkev Bullshit response. Please respond with solution asap as loyal users will be gone.

  • kaapke_robert Robert kaapke (@kaapke_robert) reported

    @HAMShortkiller @etrade I have been saying for months that Alpine was in bed with Kramers. Probably a 50/50 split. We, Alpine will play stupid, look the other way, not charge a borrow fee, and split 50/50.

  • spac_value **** Value (@spac_value) reported

    @whereyouatkev @notenoughchairs @etrade Same issue here. eTrade support person this morning said it was on their end, but possible they hadn't pieced it together yet. Currently on Spectrum in Ohio, issue started last night. Can't access on any computer or phone via WiFi, can access via cellular data.

  • RodFarva9 Rod Farva (@RodFarva9) reported

    @etrade Whoever had the bright idea to add a refer-a-friend pop-up after trade confirmation on PowerEtrade app needs to be fired. For the 100th time I don't want a $50 amazon gift card. You give 2 choices: Refer-a-friend and Not Now and you know damn well we want "Never Again"

  • saad_tom Tom Saad (@saad_tom) reported

    @Stef_carpedm @etrade Is your internet provider spectrum? Mine is, and once I got off wifi and simply used my phone signal, I had no issue with the app

  • ordinarysid Siddhesh Latkar (@ordinarysid) reported

    Not able to login into E-trade @etrade #etrade #trouble

  • mark_lexus2 mark_lexus2 (@mark_lexus2) reported

    getting shady again @etrade ... close a short SPY call option for .08 debit .. then status shows i have a $10k maintenance call ... 20 min later shows i have no maintenance call with same buying power as when market opened.

  • JasonCO81138265 JasonCO (@JasonCO81138265) reported

    @etrade can someone kick the server? not acceptable. No response needed, do better

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