E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 2 |
| Salt Lake City, UT | 1 |
| Dallas, TX | 1 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Francisco, CA | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Atlanta, GA | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
-
BoozeNBiscuits🌦️
(@BoozeNBiscuits) reported
@etrade E*Trade is awful. Constantly changing margin requirements to screw investors over. So many better brokers out there.
-
i make 🦄 robots 🦄
(@lkngrrr) reported
Kinda stupid that I can transfer thousands of dollars casually through the @etrade app and website but can’t request a replacement debit card without having to dial Customer Service.
-
Chewkytrades
(@URIELNUNEZVALL1) reported
@squawksquare Squawk, what brokerage firm do you use? I use @etrade but their service is bottom level
-
Aanyi Piētro Lizx
(@AanyiiPTO) reported
@BoozeNBiscuits @etrade So many better brokers out there and so many awful brokers 🤔!
-
James Sun
(@LSKMSun) reported
@etrade fix the quote problem!!!
-
leahcim
(@MichaelVelez_) reported
from
Strongsville, Ohio
@etrade I have been dealing with an issue over a month. I call your customer service to put on hold for over 15 minutes every time. It has gone long enough and I need compensation for my wasted time and effort.
-
Rich Blue
(@RichBlue18) reported
@etrade spb crash 000000
-
Trade4Keeps
(@PW82174126) reported
@unusual_whales Whatever you do, do not use @etrade as a broker. Terrible experience with them. They turned the sell button off on me so I couldn't exit a position.
-
Nivas at SaaStr 2022 👋
(@nivasravi) reported
@etrade I've been trying to modify my user email and password, and it's been super difficult. Your wait time on the phone line is 30 minutes. Really? Please help.
-
Narin
(@NarinnSE) reported
@etrade Please talk about the people of Iran and bring our situation to the world Mehsa Amini, a 22-year-old Iranian girl, was killed by the police She was killed because of hijab Please help us we were scared They kill us in Iran #مهسا_امینی #MahsaAmini 💔💔💔💔💔
-
Aubrey Pullman 🚫🚗 (he/him)
(@rendermack) reported
I'm on the phone *again* with @etrade . These guys are the worst -Unless you love waiting on hold and talking to people about why they locked your account again, or why they messed up your transaction, or weren't smart enough to execute the transaction in the first place.
-
Trade4Keeps
(@PW82174126) reported
@JohnnyBoySezer @EliotETC Do not upgrade to @etrade. It's a terrible platform. They don't rectify issues when it's clearly their fault. You will lose money due to their buggy system.
-
Russel Maxwell
(@theLoveHouse) reported
@etrade I'm a former Capital One Investing customer. I get this message "Your account(s) have moved to E*TRADE. For access, you'll need to retrieve your user ID and reset your password." but it won't reset password. I don't want to have to sit on hold. make this easier. Please
-
Swetal Patel
(@swetalp) reported
@etrade @lkngrrr Worst customer service ever. Long wait time for reaching customer service. Unable to update person phone number after log into account. Reaching customer service over phone takes 30 to 40 minutes. After connecting them, even they can't update customer's personal information.
-
digitalcleavage 🔺
(@digitalcleavage) reported
@etrade can you guys support regular auth apps like Google Authenticator or Authy? The VIP Access thing really sucks.