E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| San Jose, CA | 1 |
| Winter Park, FL | 1 |
| Lilburn, GA | 1 |
| Brooklyn, NY | 1 |
| Camarillo, CA | 1 |
| Dade City, FL | 1 |
| Menoken, ND | 1 |
| Charlotte, NC | 1 |
| Fairport, NY | 1 |
| Chesapeake, VA | 1 |
| Canovanas, Canovanas | 1 |
| Baltimore, MD | 1 |
| Los Gatos, CA | 1 |
| Newark, NJ | 1 |
| Atlanta, GA | 1 |
| Raleigh, NC | 1 |
| Modesto, CA | 1 |
| Fort Collins, CO | 1 |
| Euless, TX | 1 |
| Chicago, IL | 1 |
| City of Saint Louis, MO | 1 |
| Westland, MI | 1 |
| Huntsville, AL | 1 |
| Virginia Beach, VA | 1 |
| Milwaukee, WI | 1 |
| Los Angeles, CA | 2 |
| Denver, CO | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Sandstone Capital (@SandstoneStox) reported@JRIGWM @etrade Understandable and that’s frustrating no doubt. I’m certain Morgan Stanley holds everyone’s dividend payment overnight so they make money lending it to other institutions with USD LIBOR just like banks do maybe file a complaint with the SEC?🤷
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Goyim (@AnonGoyim69) reportedE*Trade @etrade might be the worst broker/investing app there is. Horrible app from 1997 that never changed, can’t buy anything overnight like other brokers, getting tired of it. Any suggestions on where else to take my money?
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Grasshoppa Stocks (@danielkern79) reported@etrade your fundamentals tab still doesn't load. Been almost a week. Please help.
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PRIME (@primerano40x) reported@benjune @etrade It's BS. I called them this morning about this stupid theme, and they weren't even aware of it. This is insane the money they cost us now and won't do anything about!
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Aashish Patil (@aashishpatil) reported@etrade 3 days before tax deadline you choose to have system maintenance so I can’t access my tax documents.
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Melissa (@angelaira) reported@etrade You are only as good as you customer service, and yours is lacking.
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Crissie (@latterisgreater) reported@etrade your customer service reps are nim rods 😬
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JKSC (@jk1775) reported@etrade @MorganStanley Long time account holder. I have to warn you that e*trade stands out in a very bad way from most other online brokerages in that you still charge fees on mandatory corporate actions on equity holdings. Your UI is top notch but these fees have driven me to open accounts at other brokerages. I hope E*trade reconsiders and eliminates these ridiculous fees to stay competitive.
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Crispin Cowan 🇺🇦 (@CrispinCowan0) reported@ChrisCyberBTC @etrade How is BTC not Crypto? What is the book value of BTC, besides whatever the greater fools will pay for it? What are the fundamentals that would tell the market that BTC should go up or down? Or is it, as I suspect, just more fashionista bullshit, price 100% determined by fools?
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Charlie Harper (@CharlieBHarper) reported@etrade A day or so after the initial exchange, I got a call from someone at @etrade. He immediately asked me to give him personally identifiable information. This is one of the worst practices across multiple industries that is helping propagate identify theft. It needs to be banned.
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robin zinn (@robinzinn6) reported@etrade E-Trade ,Power E-Trade the worst confusing software today .
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Chatterpix6 (@chatterpix6) reported@etrade I opened an account 5 yrs ago, I can't access it, and can't find anyone to help me. Suggestions?
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NextTradeX (@NextTradeX) reported@etrade Level 2 time and sales not working on the new etrade power pro platform
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Edmund J. Janas (@slumbum) reported@ETRADE @MorganStanley Froze all my accounts, including Social Security, over a $118 overdraft. Blocked me from linking outside funds to fix it. Phone and chat both dead ends today. Need funds for food and meds. Zero urgency/care Twenty years a customer. I need this resolved.
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Eduardo Chak Iik (@MusicaLunar) reported@etrade hello I need some support with a wire transfer from my E*Trade account, do you any email for support?
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