E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 3 |
| San Francisco, CA | 2 |
| Elmont, NY | 1 |
| Wellsford, Auckland | 1 |
| Idar-Oberstein, Rheinland-Pfalz | 1 |
| Las Vegas, NV | 1 |
| Peoria, IL | 1 |
| Troutdale, OR | 1 |
| Indianapolis, IN | 1 |
| Salt Lake City, UT | 1 |
| Dallas, TX | 1 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Atlanta, GA | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Battle Programmer Ktoso 🐟🏴☠️🇺🇦
(@ktosopl) reported
@etrade support remains horrible as usual... last time they were able to help me out via chat, (same issue), and now just shielding off questions and keeping my money in limbo for weeks...
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JohnBelleville
(@glengarrygl) reported
@etrade @lapsu good luck - you will be on hold for literally hours. I'v'e already started moving accounts away from them. I hope to have all my accounts moved by the end of the year. Nobody there can help. Beleive, i've tried
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N Wyre
(@nowyre) reported
@ledax @etrade Same here — two weeks. No new account set up ( I’m an existing customer). No chat available for weeks. No way to communicate except via phone call, which has interminable delays
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frog in bed 🐸🛌😴
(@dewdrop_ww) reported
@etrade @CharlesSchwab Customer service extremely rude. I dont blame them because the company's policies are ****. @MorganStanley can't save this ship. Google etrade and customer service.
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Steve
(@SteveEsker) reported
@JamesEadrich @etrade They finally answered the call 1 hr and 22 minutes on hold. Although they fixed one issue they unlinked my checking account. Worthless customer service @Etrade
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Steve
(@SteveEsker) reported
@glengarrygl @etrade I agree. Morgan destroyed customer service @etrade
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Dunkle McPhee Esq.🌻🌻
(@0bm) reported
There must be better support at @etrade. I was last able to login 3 years ago after my investment account was purchased by etrade, and I haven’t bee able to login since. Can’t reset my password online, the automated phone system “reset it” and it didn’t work.
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ZeldaInVegas
(@ZeldaVegas) reported
.@etrade not showing any options for $AMC.....which is frustrating since I am holding puts which I would like to sell.... Their customer service says it will be 2-3 days before I can sell them. I can hope the crash continues.... Very frustrating.
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Idealistic Gary Gensler
(@IdealisticGary) reported
@CEOAdam I just had a convo with @etrade and they are confused as ****. They told me "Etrade will receive the $APE shares directly from the transfer agent directly." SHADY AF!!!
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snazzy nazzy
(@JSNaz) reported
Been on hold with @etrade for 20 minutes now for a simple question… “how will the #AMCDividend be distributed and when is the issue date/can I expect to see these in my account
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Brad Gould
(@PSLShutterbug) reported
Anyone continuing to experience awful customer service from @etrade ever since @MorganStanley took it over? After 25+ years there, @Fidelity is starting to look really good #customerservicefail
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Dunkle McPhee Esq.🌻🌻
(@0bm) reported
@etrade The constant hour hold times is weak, and I’m positive the first person I talk to will not be able to help.
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William Hetler
(@BillHetler) reported
@INIGO_M0NT0YA @etrade @CEOAdam I think liquidity is the issue. Do they want to stay in this fight with it drying up quickly? Holding a company has never been an issue with me. And I hold trust on many fronts, AMC is a Cinderella story, & this community gets it.
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EssKay
(@EssKayOC) reported
Hey @etrade, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
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Chad Ridings
(@ChadRidings) reported
@etrade Ridiculous! This post is from 2 years ago and you still haven't invested money into your Customer Support?! I bet you gave your CEO a ton of money, but none invested back into your product. This crap needs to stop! Leadership squandering money and not investing in the product.
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