E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Oklahoma City, OK | 2 |
| Dublin, CA | 1 |
| Torrance, CA | 1 |
| New York City, NY | 1 |
| Atlanta, GA | 1 |
| Concord, NC | 1 |
| Fremont, CA | 1 |
| Wallingford, CT | 1 |
| Juneau, AK | 1 |
| Clermont, FL | 1 |
| Panaji, GA | 1 |
| Cypress, TX | 1 |
| Fort Lauderdale, FL | 1 |
| Portland, OR | 1 |
| Inkster, MI | 1 |
| Geneva, IL | 1 |
| Chicago, IL | 1 |
| Rock Hill, SC | 1 |
| Sacramento, CA | 1 |
| Daytona Beach, FL | 1 |
| Washington, D.C., DC | 1 |
| Kagha, Bhutan | 1 |
| Phoenix, AZ | 1 |
| Palm Coast, FL | 1 |
| Sollentuna, Stockholm | 1 |
| Santo Domingo, Distrito Nacional | 1 |
| Las Vegas, NV | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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David 🇺🇸
(@ScifiCommons) reported
@etrade I was able to cancel the ACH transfer before it hit my account. I’ll use another service instead.
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mark
(@scottpllc) reported
it feels like @etrade customer service has really slipped from where it was before. I wonder if it's related to the @MorganStanley takeover and whether this will be the way it is from now on.
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Space Coast Skies
(@SpaceCoastSkies) reported
@etrade hey Etrade, anyone avail to help with a customer service issue
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Scott Hutera
(@HuteraScott) reported
@GMEmoreAMC @etrade @TDAmeritrade both of you are showing short interest but its an error!!!! LOL
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Cosmic Rambler
(@Bazooka713) reported
@etrade You took my last .03 cents, deducted .01 cent and gave me a maintenance call? What's going on?
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Stupidcommentsupporter
(@Stupidcomment_0) reported
So I get it when @TDAmeritrade @etrade say that the information was GlItCh 🤪 for #AMC $AMC short interest plus other 2 brokerages .. who is that party facilitating you with that report ? #APESNOTLEAVING #AMCSqueeze
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GlennyTrades
(@GlennInvestor) reported
@shonnakeogan @etrade Not known for their first class customer service..
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Barry Khor
(@BarryKhor) reported
from
San Diego, California
@bandacoo @etrade Not just Etrade. Many companies are usingCovid as an excuse for not providing decent service@. And we’re talking big reputable companies as well. It is the easiest thing to do. Everyone else is doing the same thing. But they forget when covid goes away……
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poorman1469
(@poorman1469) reported
@fintel_io @etrade I do love the support bots 🤖 y’all have tweeting in defense of you guys. It’s comical. We know we are just simpleton retail investors. Fair markets don’t exist just say that.
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Dan Bond
(@syscll) reported
@etrade your tax residency verification form has a bug. The last step is to enter your password for confirmation, and if it contains specials chars, the validation fails immediately- which leads me to believe it’s client side. Confirmed by setting an alphanumeric password.
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Sue Ferrara, PhD
(@sue_ferrara) reported
@etrade A two-hour wait time to speak to a representative about an issue I have been dealing with since May?! Really? Is there one person answering the phone?
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Richard Kirwan
(@richardkirwan) reported
@etrade how do i get rid of a stock that went bankrupt and no longer has a value? I don't want to wait 30 minutes to talk to someone and your automated system is one of the worst out there.
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Duane Warren Hubner🍼,🍼
(@dubdeegallery) reported
@etrade Why do I have to wait 1:30 minutes every time I call? It was the same last year!? Why is the hold Muzak soooo bad? I think this is it for us etrade. I wish I could say it was nice knowing you. But this is an insult
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Ryan
(@y0ryan) reported
@etrade I’d like to close an old employee securities account, howeverI don’t want to wait on hold for over two hours, the online chat isn’t working, and to close the account via the automated chat button isn’t allowing me to in two different browsers. Please help.
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Vijay
(@VP_9395) reported
@etrade Customer service phone call just to connect live person takes 30+ min !
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