E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 3 |
| San Francisco, CA | 2 |
| Kralendijk, Bonaire | 1 |
| Charlotte, NC | 1 |
| Elmont, NY | 1 |
| Wellsford, Auckland | 1 |
| Idar-Oberstein, Rheinland-Pfalz | 1 |
| Las Vegas, NV | 1 |
| Peoria, IL | 1 |
| Troutdale, OR | 1 |
| Indianapolis, IN | 1 |
| Salt Lake City, UT | 1 |
| Dallas, TX | 1 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Atlanta, GA | 1 |
| Los Angeles, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
-
kendale scott
(@kendalescott) reported
@etrade I have been on hold for over 45 minutes with your customer service. This is miserable. #custmerservicefail. #stocks #etrade
-
SwingKing
(@King22Swing) reported
@og_tigress @etrade These brokers have issues at the worst possible times, hard to imagine it's all coincidence lol
-
Danny Corral
(@BazingaDanny) reported
@ShakezuIIa @etrade Good news (?) is it's not just me. Bad news is the charts are ******* down!
-
phamologist
(@gamerphamer) reported
@etrade half the trading day gone and you still haven’t fixed the chart issues
-
Weston
(@TheWestonEXP) reported
@OnlyCrownKing @etrade The charting was down and orders were lagging on both sides (Buy and Sell).
-
Jefe Diner0
(@Jefe_diner0) reported
Thanks @etrade for allowing me to purchase a stock this morning, not allowing me to sell it when I was up and attempting to and then having customer service call me back almost 2 hours after I reached out so I could finally sell at a big loss. Terrible.
-
TIGRESS🐯
(@og_tigress) reported
@Arcstockstrader That on top of @etrade being a cluster ****.
-
phamologist
(@gamerphamer) reported
@etrade fix the damn chart issues Pos
-
doughmesstic
(@doughmesstic) reported
@etrade help. For some reason the app is saying my 144 shares of PR are worth zero dollars. Why?
-
tgnewzr
(@tgznwr) reported
@etrade I’ve been locked out my account pending reactivation by your “account access team”. on the phone with the same hold music 2+ hours today. If another hour goes by I’m closing the accounts the min I get access. Miserable service
-
Aubrey Battle
(@AubreyBattle) reported
@etrade I have lost access to my symantic authenticator so online password reset is impossible. There is no phone assistance for this and e-mail requires authenticator. Help needed
-
Jacki Bauer
(@mazzifer) reported
Hey @etrade, listening to your terrible hold tune on endless loop for 4 hours in one week is making me miserable. Still no answer, still can't trade. Why do you treat your customers like this?
-
Pratik Prabhu
(@prabhu_pratik) reported
@etrade There is no resolution even after 5 weeks ! There is utter confusion between the teams in @etrade. Everyone is just passing the ball with no answer even after 5 weeks!! The long wait time and inefficiency of @etrade is causing so much pain. THIS IS THE WORST!
-
Big Market Loser
(@Market_Loser) reported
@etrade @MorganStanley Complete BS to have etrade pro down for entire morning. #Etrade
-
James in WA
(@JamesTraderWA) reported
@DayTraderWayne I would think @etrade would be all over this! no? Maybe the @etradebaby has been playing with the server?