E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 2
Oklahoma City, OK 2
Houston, TX 1
Pompano Beach, FL 1
Colchester, England 1
Columbus, OH 1
Los Angeles, CA 1
Reşiţa, Judeţul Caraş-Severin 1
Metuchen, NJ 1
Rochester, NY 1
Loganton, PA 1
North Port, FL 1
Maricopa, AZ 1
Plano, TX 1
Ruskin, FL 1
Dublin, CA 1
Torrance, CA 1
New York City, NY 1
Concord, NC 1
Fremont, CA 1
Wallingford, CT 1
Juneau, AK 1
Clermont, FL 1
Panaji, GA 1
Cypress, TX 1
Fort Lauderdale, FL 1
Portland, OR 1
Inkster, MI 1
Geneva, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • domdada89 Dominator (@domdada89) reported

    @etrade Respectfully I’m going to need you to get your E*TRADE pro platform together. It’s been glitching and disconnecting horribly for the past few weeks. Send help to the platform immediately 😑😑😑😑 or I’m 🚪🚶🏾🚶🏾🚶🏾

  • CursidScotsMan me (@CursidScotsMan) reported

    @etrade super weird your ETrade Pro is having so much issues when all these stocks are having short squeezes?! Why don’t you just remove the buy button?! Fix it! And 🖕🏿🖕🏻@MorganStanley

  • devowright Devon (@devowright) reported

    @NestorKim @etrade Yup! I left a lot of $$ on the table cause of their faulty system. Cut my $SPY options cause it wasn't working. Called them & they won't take responsibility and refund me. They say yes they're not working but I could have pulled the charts up on other platforms. WTF! @etrade

  • TheArzeicle Hakuna Matata (@TheArzeicle) reported

    @etrade has completely turned into garbage. Their customer service has become awful, really sad to see this happen to what used to be such an awesome company.

  • suinod Gin (@suinod) reported

    @etrade Loved this ad campaign. Too bad it's not used.

  • Carolin64797080 Carolina Flores (@Carolin64797080) reported

    @etrade @etrade E Trade. This is Carolina Eugenia Flores. I am suing you. I am pressing charges to you and more. I do not consent to you bad me. I do not consent to you wrong me. I do not consent to you harm me, and more. Stop all to me and more. I do not consent to it. I am good. I

  • CrainSports TheGARooster (@CrainSports) reported

    @etrade your HI/LO feature NOT working! Come on

  • theoutlander Nick Karnik (@theoutlander) reported

    @etrade I have been on hold for 1.5 hours to reach customer service as I can't login to my account. I can reset the password, but it won't let me login. What is going on? I will miss the trading window if this isn't resolved!

  • CursidScotsMan me (@CursidScotsMan) reported

    @etrade what is it with this company, their software ETrade Pro (mobile & desktop) & ticker $GFAI?! You can't run accurate data!!!!!!!! So many issues since corrupt @MorganStanley bought out. What do you think will happen when $GME & $AMC run, cause they will.

  • NestorKim Nestor Kim (@NestorKim) reported

    @etrade your charts are not working correctly on the app

  • baseballquixote . (@baseballquixote) reported

    @etrade your platform and Customer service are disaster. Just pathetic

  • CursidScotsMan me (@CursidScotsMan) reported

    @etrade why is it when there's multiple margin calls and/or short squeezes, your Bid/Ask on ETrade Pro freeze and only last trade is current? This has been occurring since last week. And the charts drop any drawings. Fix this.

  • EWard8817 Edward (@EWard8817) reported

    Are some banks and financial institutions discriminating against clients who are transitioning assets away to crypto? I think they may be. Have seen similar issues with @etrade and @CitizensBank with delaying wires and unnecessary holds after transfers to @coinbase $BTC

  • pigdrt anthony l brennan (@pigdrt) reported

    @etrade **** these awfull ghouls!

  • N8SRE D. "Orville" Brodbeck (@N8SRE) reported

    @etrade You need a better way to recover from lost 2-factor authentication. I had to get my phone reset, so I lost my VIP Access codes. I've been on hold for 3.5 hours trying to talk to a customer service rep to get back in.

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