E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 2 |
| Dallas, TX | 1 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Francisco, CA | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Atlanta, GA | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
| North Port, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
-
Christian Radice
(@ChristianRadice) reported
I just spent 2 hours on hold with @etrade, only to speak with the most aggressive and hostile customer rep EVER! When I asked to speak to someone else or a manager, I was intentionally hung up on. Without a doubt the worst service ever.
-
benjamin vance
(@benjaminvanc) reported
@TheRealAPL @etrade My account also got locked I tried reaching out to support but was ignored contact babs_solutions on Instagram he’s a professional he helped me recover my account.message him I’m sure he’ll help you
-
𝓚𝓲𝓵𝓵𝓾𝓷𝓪
(@acozycomfort) reported
been on hold TWICE today with @etrade exceeding 30 min n still won't fix the issue. lost my service. not that it matters.
-
Yeds
(@Jeds_6) reported
@etrade fix your apps. Everyday your apps never work properly for the first 15-30 minutes. Absolutely ridiculous
-
LukaFan
(@Luka77C) reported
@etrade Mobile App is down!!!
-
TiFGoTCaKeZ
(@Ya_moTIFFatioN) reported
@Thoughts_NJ @etrade Same issue!
-
Tony Battista
(@Tony_BATtista) reported
@kef5M I mean that's the "headline" that got the coverage but not the full picture. Citadel bailed out @etrade in 2007 and many other before and after but nobody has an issue with that.
-
Christian Radice
(@ChristianRadice) reported
Look what you’ve done @etrade! I’m now tweeting about asking for a rude customer service rep’s manager! (But for real, your customer service rep today was super rude - and I still need help)
-
The Amish Trader
(@TheAmishTrader) reported
@etrade is down this morning 😡
-
NI SMITH
(@nismith_jam) reported
@etrade what's up w/ fake notices during open session & 1hr holds for customer service. Notice said during open session, "ETS does not accept orders to purchase or sell OTCBB or pink sheet securities during pre-open or the post-close trading sessions." Mkt is open so what's up?
-
Prateeksha Satyamoorthy
(@prateekshasm) reported
@etrade Not able to login to account please help! prateeksha is account id.
-
Bill Thompson
(@Billt134) reported
@MoneyLobster @etrade @Fidelity For me it appears etrade service deteriorated since the MS acquisition , slow trades , Power Etrade desk charts are not coming up for certain stocks , during GME games I had the spinning wheel of death at the open and couldn't trade. Time for a move
-
Dwayne Digger
(@DiggerDwayne) reported
@BryanMBowden @etrade Mine down BS
-
Bill S
(@bills73) reported
@etrade ok now can’t trade LKCO. Up 53% but E*TRADE won’t accept the order. Fun times. Anyone else having the same problem.
-
hmmm
(@zecharii) reported
@BeardOfWallSt @etrade Damn.. they’ve been good about a lot. first problem I’m having, concerning the buying of stocks, they still suck as far as customer service lol