E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Oklahoma City, OK | 2 |
| Fremont, CA | 1 |
| Wallingford, CT | 1 |
| Juneau, AK | 1 |
| Clermont, FL | 1 |
| Panaji, GA | 1 |
| Cypress, TX | 1 |
| Fort Lauderdale, FL | 1 |
| Portland, OR | 1 |
| Inkster, MI | 1 |
| Geneva, IL | 1 |
| Chicago, IL | 1 |
| Rock Hill, SC | 1 |
| Sacramento, CA | 1 |
| Daytona Beach, FL | 1 |
| Washington, D.C., DC | 1 |
| Kagha, Bhutan | 1 |
| Phoenix, AZ | 1 |
| Palm Coast, FL | 1 |
| Sollentuna, Stockholm | 1 |
| Santo Domingo, Distrito Nacional | 1 |
| Las Vegas, NV | 1 |
| Camden, TN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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SharmaD
(@Silvermonk38) reported
@etrade there are problems with the platform today.
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Jennifer Farwell
(@jennfarwell) reported
@SECGov Is there any help you can provide with this? It's well documented everywhere that the @NorontResources and BHP deal fell through, the tendering of shares event was terminated, and shares were returned to shareholders on 12/28/21. No proceeds as @etrade claims on my 1099.
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Paul Brugger | AirChat | MedChat
(@PaulBrugger) reported
@etrade I've been in contact with customer services regularly with no joy...
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Leonides
(@leobot29) reported
@Etrade Making it impossible to call for help with hour+ wait times. Some of us can't stay on the phone waiting hours at a time. "Account security is important", yet I can't get a hold of someone?!
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_
(@juskev__) reported
@etrade has to have the worst customer support .. no live agent .. phone wait is 60 + mins everytime. Trash never using this again
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@dogmomfromnorth
(@dogmomofnorth) reported
@peaslee44 @etrade Yep I hate white men. Everything bad that has ever happened to me or anyone I know has been done by a white man. Horrible horrible people.
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Rick Walsh
(@RickWal77295713) reported
@MarketRebels Worst trade of day was @etrade stealing $76,000 from me on a cr put spr on TSLA when it was $23 away from my short strike. I’m pissed
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Jennifer Farwell
(@jennfarwell) reported
First issue is @etrade issued me a 1099 claiming proceeds on the tendered shares and that they were "sold" on my tendered date in Aug 2021, although all shares were returned to my account on 12/28/21. I received NO proceeds for @NorontResources shares because shares were returned
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Jennifer Farwell
(@jennfarwell) reported
I don't know if @NorontResources can help here, but @etrade has doubly messed up reporting on my shares I'd tended for the BHP agreement that was terminated, that I did not receive proceeds for because the deal was terminated and all tendered shares were returned to me.
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esOtericTrader
(@es0tericTrader) reported
@etrade why is it always an hour long hold to get in contact with customer service? 🙈
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B'nut
(@Bnutter55) reported
@etrade There is known issue with the Date Acq field (Box 1b) and the Date Sold field (Box 1c) on the 1099- B when downloaded to TurboTax. I have spoken to 4 different CS reps from ETrade. None have been able to help. Tax & Retirement said they would call me back. They did not.
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Grumpy Fish 🌹🏴
(@jnsq) reported
Among many others, @etrade and @Fidelity do not support any 2-factor authentication methods that resist this kind of attack. @symantec VIP Access offers no protection against this, even with their hardware token. SMS 2FA doesn't protect against this either.
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Amy Oppenheim
(@AmyJeanneOpp) reported
@etrade I'm having the same issue. Called 4 times today and waited 45 min and eventually had to hang up. Why is there no chat or email? Has anyone had luck with someone picking up the phone?
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R3
(@Rapt3) reported
Moved money to invest into my eTrade account, couldn’t even use it. And now I can’t even get it out. What ******** @etrade
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PeasEasy
(@peaslee44) reported
@dogmomofnorth @etrade Yea well, birds of feather flock together. People like you and whoever you decide to hang around are exactly what is wrong with our country. Your inability to forgive one another and to move past whatever bad experiences that you may have had. You allow those experiences to
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