E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 6
San Diego, CA 5
Houston, TX 5
Chicago, IL 4
Miami, FL 4
New York City, NY 4
Seattle, WA 4
Katy, TX 3
Dallas, TX 3
Pompano Beach, FL 3
San Francisco, CA 3
Colorado Springs, CO 3
Aiken, SC 2
Los Altos, CA 2
Berryville, AR 2
Denver, CO 2
Grayslake, IL 2
Ashburn, VA 2
Oklahoma City, OK 2
Las Vegas, NV 2
Rochester, NY 2
Minneapolis, MN 2
Cleveland, OH 2
Temecula, CA 2
Columbus, OH 2
Detroit, MI 2
Tucson, AZ 2
Salt Lake City, UT 2
San Antonio, TX 2
Franklin, MA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • GG_chery Vidipblip (@GG_chery) reported

    @etrade I’m really having a bad customer experience with you guys. Since Friday morning, it has been impossible to have one of your representatives fix the issues with my account and every time they were supposed to call me back, no one ever did.

  • hwy183 tape watcher (@hwy183) reported

    @Parzival571 @unusual_ape @etrade bad analogy. Fud' must be talking his book', puts ? ;) also,maybe not aware of the rigged markets of SK.

  • StockRanger_ StockRanger (@StockRanger_) reported

    $GGII fills are terrible with @etrade. Be careful out there.

  • jim_langdon Jim Langdon (@jim_langdon) reported

    @etrade Is having a bad day

  • Bob99236782 Bob (@Bob99236782) reported

    @jr_sojka @etrade @CEOAdam Sojke I just made a complaint with finra about my broker oreaching contract with amc 1 thanks so much for highlighted this I wasn't even going to do a check on them. It seems I need to allocate a day a week now for a meeting finra compliant insane . Never had it been this bad

  • ChaseMi40061976 Moon Monkey Trades (@ChaseMi40061976) reported

    @etrade such a worthless platform anymore. Down hill since options house.

  • wildwombat4939 Wild Wombat (@wildwombat4939) reported

    @tspencer322 @etrade I’m a cash account on E*trade and haven’t had any issues. They sent out an alert that you would need 100% if you did use margin though. Been here since January ‘21 and have never had a problem with E*Trade….

  • Bob99236782 Bob (@Bob99236782) reported

    @jr_sojka @etrade @CEOAdam To much this is ******. This is ******* pathetic that retail has to monitor even basic **** to make sure brothers are doing their fiduciary duty to their customer. It's pathetic we have to monitor our options to now like this

  • HommerThecat Hommer TheCat (@HommerThecat) reported

    @jschoreck @tspencer322 @etrade I got our of margin with TdAmeritrade right before the APE dividend and the agent sounded like he didn't want to help me. It was sketchy af. I asked him "so my shares should be safe from being loaned out, correct?" He answered with silence then .. correct! Cold.

  • Jeff51n GenX Jeff (@Jeff51n) reported

    @tspencer322 @etrade Must of been margin Accounts. I only have cash accounts. Cash is king. Unless you want something from Starbucks heard they are going cashless. WTF!

  • MDBilal1982 Muhammad Bilal (@MDBilal1982) reported

    @etrade experiencing one of the worst services, ur customer care number doesn't connect and when it does it gives u a hold time of 60 mins.ur chats are never live, we have shares with u all allotted by our company Fortinet

  • BellSheri Sheri Lee Faanes (@BellSheri) reported

    @tspencer322 @etrade For what it’s worth, I have a leftover, cash E*trade account that had three shares of AMC. I recv’d 3 APE. But bc I held SNDL they liquidated two of my AMC to pay their service fee for the recent SNDL action. I’ve been told I still hold AMC & need to transfer cash to cover.

  • meghals_ Meg Hals (@meghals_) reported

    @etrade SOS. HELP. I have been on hold for hours. Your live chat is down. There is an issue with my wire transfer and my funds are now going into an unknown, inaccessible account!!!

  • Helenetownsend_ Helene townsend (@Helenetownsend_) reported

    @CHUCKG73 @etrade Why not reach out to the ic3 help desk

  • RedFyv3 RedFyve (@RedFyv3) reported

    It has been 4 years since I notified @etrade of this problem with it's product but you still cannot set a price alert on any futures contract in their system. ....

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