E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 3 |
| Idar-Oberstein, Rheinland-Pfalz | 1 |
| Las Vegas, NV | 1 |
| Peoria, IL | 1 |
| Troutdale, OR | 1 |
| Indianapolis, IN | 1 |
| Salt Lake City, UT | 1 |
| Dallas, TX | 1 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Francisco, CA | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Atlanta, GA | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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rupesh
(@videshijain) reported
@etrade very very hard to connect to your customer service . no one picks the call after >30 mins wait . Even after 120 mins wait on chat - no one respond . Tried sending e-mail but scripted message to call . Don’t know how to connect for my question
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Debra
(@supercool_debra) reported
@etrade sucks. Taking months to resolve an issue. It this a post-merger thing?
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Richard Louis Mercado Rivera
(@RichHandicapper) reported
@StanTradingMan @etrade @TDAmeritrade TD is awful also. I stick to WeBull full time especially for ability to trade in after hours.
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Dr.Dee
(@tarlene03) reported
@etrade what’s happening in your customer service department? I sat on a call 2 hours waiting for someone to come on the line. I’ve chatted waited two days for an answer and got an automated response. This is crap.
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your mom
(@SolisDanC) reported
@Daptrader1 @StanTradingMan @etrade ? I use fidelity and have no issue. Extended hours trading and OTC access. I had to call a rep to be able to buy more than 10,000 shares of OTC at one time though.
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The Voice of Reason
(@SportsAndStock1) reported
@isles47 @etrade Damn. Lucky. Idk delete it just in case not sure what all the numbers mean on yours...I only can figure out what the 00.00 charge ones mean!
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Old Dorp Capital
(@olddorpcap) reported
@etrade I’ve not been able to place orders for certain securities electronically. After calling customer service, and waiting on hold for over 9 hours, I still haven’t made any progress. What poor customer service!
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President Elect StanTheTradingMan
(@StanTradingMan) reported
Done trading for the year. Shutting down all my @etrade accounts. A complete disaster of a company! Tell me who I should go to drop a line below and tell me their trading hours including PM and AH. E*TRADE 🖕
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mjheintzman
(@mjheintzman) reported
@etrade Can I PLEASE get support on logging into my account?! I've been on HOLD For an hour and my rep is of no help, other than to connect me with this HOLD to Customer Service!
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JustaJ0e
(@JustaJ0e) reported
Been on the phone, on HOLD with @etrade for 2 hours and 20 minutes now. I cannot express enough how you should avoid this company at all cost. Unless you want this level of non customer service.
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Todd Carlton
(@TECarlton) reported
@etrade On hold for 67 minutes and counting...at what point do you stop calling it customer “service”
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GRAYTRADER
(@GRAYTRADE) reported
@etrade going to lose a customer if they really discontinue strategy scanner @TradeIdeas
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Rob Francisco
(@barkhouse210) reported
@StanTradingMan @etrade The TA help is far superior on TD. Webull’s only advantage is 4am
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Matt Signoretti
(@matthewsignore2) reported
@StanTradingMan @yatesinvesting @etrade Ameritrade has had several issues as well, but not as many as E-Trade. I have had a webull account for the last year, and it has not had one blackout day. The app has not crashed one time nor have I been prevented from trading. I believe Webull is the most stable out of all
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playa chanel
(@idkwht2makeit) reported
Didnt pick up the damn phone @etrade
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