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E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hawthorne, NV 1
Brasília, DF 1
Brookhaven, MS 1
Atlanta, GA 1
Minneapolis, MN 1
Schaumburg, IL 1
Belleville, IL 1
Township of Evan, KS 1
Paris, Île-de-France 1
Fremont, CA 1
Springport, MI 1
Long Beach, CA 1
Los Angeles, CA 1
Noida, UP 1
Concord, NC 1
Fort Worth, TX 1
Rochester, NY 1
Clinton Township, MI 1
Franklin, MA 2
Washington, ME 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • TrueStockData1
    Tru (@TrueStockData1) reported

    after 47 minutes waiting for @etrade to answer, they say there's nothing they can do other than get me in Queue with a trader, with the estimated wait time being almost 2 hours They have no other solution. This is pitiful.

  • jason_hemphill
    Steel_City412 (@jason_hemphill) reported

    @grigetio @etrade Having the same issue

  • Belfatto45
    WOOD (@Belfatto45) reported

    @etrade I can't log in to either app or the website. Wtf! let's go! Triple witching friday of all days. Never have a problem with you but this is fishy.

  • ArthurSchl67247
    Anthony Schumer (@ArthurSchl67247) reported

    @etrade I am on hold with ETrade customer service (non customer service) for 54 minutes because, for technical reasons on THEIR end) I can't log into my account. At this rate the market will close by the time I get a person to pick up my call. I will be moving out.

  • FlatTax9
    John C9 (@FlatTax9) reported

    @etrade With bad executions, poor customer service, sorry horrible. You will lose all your money at E*Trade/Morgan Stanley.

  • BenBSP
    Ben Lam....... (@BenBSP) reported

    Wow, @etrade is down, markets dumping, I have all my limit sells in for $SMH $385p $387.50p and next week $362.50p, so let it dump to $382!!!

  • tonyalfidi
    Anthony Alfidi 🇺🇸 🗽 (@tonyalfidi) reported

    @etrade Enabling crypto trading is a really bad move for a brokerage.

  • NerdRandy
    Randy Daniel (@NerdRandy) reported

    @etrade Very disappointed that the service is down and customer support wait times is long and ETrade hasn’t notified customers via any means of the outage of service.

  • markbrownwriter
    Mark Brown (@markbrownwriter) reported

    @etrade is the worst! They’ve screwed up with my submitting a stock certificate for deposit. I’ve had to call them more than a dozen times over the past two months. And I always get the same answer: Call back in a few days. I can’t wait to close my account there.

  • sanghisa
    sachin sanghi (@sanghisa) reported

    @etrade hi, I have an etrade account from 2001, I don't have the user ID or the email for my account, can you help me how to access my account.. I have the paper statement from 2003..

  • lionelistic
    Lionel Li (@lionelistic) reported

    @etrade Service is down? Phone line down?

  • glennymo369
    glenn mosley (@glennymo369) reported

    @etrade Does anyone know of a trading software closer to etrade pro? The new one is absolute **** and probably used to **** the user. I am easing into cash so I can leave this pos.

  • wintament
    Miko (@wintament) reported

    @etrade finally got someone to answer - When they answer please be polite - not the fault of the rep - so keep it civil but do emphasize that being a customer is probably no longer in your best interest if you want to vent

  • thes9h
    Saurabh (@thes9h) reported

    @etrade is down across all platforms. Is there an ETA or customer communication that we can expect? #etradedown

  • zman14
    The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) reported

    WTF @etrade @MorganStanley - access issues? unable to login? fix your systems. now.

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