E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 3
San Francisco, CA 2
San Gabriel, CA 1
West Jordan, UT 1
Mohnton, PA 1
Laredo, TX 1
Needham, MA 1
Kralendijk, Bonaire 1
Charlotte, NC 1
Elmont, NY 1
Wellsford, Auckland 1
Idar-Oberstein, Rheinland-Pfalz 1
Las Vegas, NV 1
Peoria, IL 1
Troutdale, OR 1
Indianapolis, IN 1
Salt Lake City, UT 1
Dallas, TX 1
Redwood City, CA 1
Dublin, Leinster 1
Alden, NY 1
Farm Hill, FL 1
Duluth, GA 1
Thousand Oaks, CA 1
Orlando, FL 1
Lakewood, CO 1
San Diego, CA 1
Temecula, CA 1
Plattsburgh, NY 1
North Wales, PA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • JB3Trades JB3 Trades (@JB3Trades) reported

    @etrade #etrade am i the only one that has problems with #etradepro?? im in a trade and my chart and time of sale is lagging behind the actual price!!! 😡😡😡🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

  • mike_valera Mike Valera (@mike_valera) reported

    @etrade I don’t like using power E*TRADE im use to using the regular mobile app. I doubt clearing browser cache would fix mobile app problem.

  • gettingitcc strange times indeed (@gettingitcc) reported

    I've been on four different platforms and, by far, all things considered, @etrade is the worst. Stay away.

  • deangabriel74 Dean Gabriel (@deangabriel74) reported

    @etrade Etrade is a NIGHTMARE! One must NEVER EVER open an account with Etrade. There is absolutely no customer service whatsoever . They lock your debit card 3 times a week for ridiculous reasons , and now my debit card won't let me withdrawal money with my pin code

  • daveisback12 dave (@daveisback12) reported

    @jacked_trader Not until tomorrow when I have more money free lol damn u @etrade

  • Qendesu Ken Mommaerts (@Qendesu) reported

    @GameplayAndTalk @etrade That’s if you even find a telephone number. Lots of companies just have a contact form. They’ll contact you whenever they feel like it. Customer support is at an all-time low I feel. Some companies are exceptions and I try to stick with them as much as possible.

  • brinedog7193 Perro Salado 🇺🇸 (@brinedog7193) reported

    @ETRADE and @coinbase are down for me.

  • JB3Trades JB3 Trades (@JB3Trades) reported

    @etrade Did that. Been clearing cache since the last time I called for this problem. Called support and was on hold for 1:45 min. Total call length was 2 hrs. Sheesh. Uninstalled and reinstalled. We’ll see what happens

  • ReysJulien1 Rey's Julien🌪 (@ReysJulien1) reported

    Does @etrade have a live chat cuz I’ve been trying to reach costumer service for 3 days now with no answers

  • brinedog7193 Perro Salado 🇺🇸 (@brinedog7193) reported

    @etrade sucks so bad. down again

  • Activatedigi Jonathan Banks (@Activatedigi) reported

    @etrade Etrade totally screwed me today. Automatically closed out my option contract early before the end of the day. I was watching it for 5 hours. Closed it out right before it made good gains. Customer support told me they can do this at anytime and tough luck.

  • Zikjoe1 Victoriacane (@Zikjoe1) reported

    @Erik_Schaffer_ @etrade My account got same similar issue.. i contacted support services but they wouldn’t help me...I got referred to @logskind3 on Instagram and they were so helpful and reliable. Am sure they can help you.

  • GameplayAndTalk Austin (@GameplayAndTalk) reported

    @dewokkel @etrade It’s the customer service number listed on their website.

  • jbcloutier1 Judi Cloutier (@jbcloutier1) reported

    I have an issue with my @etrade account. I can not post on their FB page. Their 24/7 chat is unavailable. No email to be found. Their 800 number indicates a 2 hour wait. I’ve been on hold for 2 hours. No one is answering. How do I get their customer service? Beyond unacceptable

  • JulieMmmMmmGood Julie Campbell (@JulieMmmMmmGood) reported

    About to move all of my money from @etrade to a competitor because my account won’t unenroll from DRIP and I can’t get through vis phone or live chat. Been trying all week. E*TRADE customer service is living unemployment office 2020 lifestyle.

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