E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 3 |
| San Francisco, CA | 2 |
| Kralendijk, Bonaire | 1 |
| Charlotte, NC | 1 |
| Elmont, NY | 1 |
| Wellsford, Auckland | 1 |
| Idar-Oberstein, Rheinland-Pfalz | 1 |
| Las Vegas, NV | 1 |
| Peoria, IL | 1 |
| Troutdale, OR | 1 |
| Indianapolis, IN | 1 |
| Salt Lake City, UT | 1 |
| Dallas, TX | 1 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Atlanta, GA | 1 |
| Los Angeles, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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John Omernik
(@mandoskippy) reported
Hey @etrade How YOU doing? @Vanguard_Group just doesn't want me any more, when I try to call, I can't get through, when I try to exchange some liquidity, they rebuff, it feels like the magic is gone... You down for someone new?
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Steven B
(@22Byrdman22) reported
@etrade Fix your app and website!
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Zucktime12
(@Zucktime12) reported
@FSTrades @TDAmeritrade @etrade Fidelity is okay but they restrict most of the plays I want to buy / sell. TD down is trbl.
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Chris Klusek
(@ChrisKlusek) reported
@etrade your site and app are completely non-functional again this morning costing me thousands. Your service sucks
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JB
(@jinbahji77) reported
@etrade YOU GUYS ARE KILLING ME. I've had an open order to sell $AMC for over TWO HOURS!!!! WTF
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Joe jeffers
(@Joejeffers13) reported
Just opened a Td Ameritrade think or swim account. Wired some funds and am on the process of making the switch from @etrade. Horrible customer service, fees are ridiculous and an app that crashes regularly. It’s over. I gave you guys every opportunity to keep my business.
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Nate Itkin 🇺🇸
(@kdogni) reported
@KeithMcCullough Imagine running Hedgeye like the old wall runs @CharlesSchwab , @etrade , et al. It's worse than just dismal customer service. Their unwillingness to engineer solutions with elastic capacity for high vol days are disgrace to US financial markets.
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AznOptions
(@AznOptions) reported
@jimcoppersmith @etrade It's just not todays action I gave them several years to fix this **** and I'm just fed up with them now
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TheOfficialBurnerAccount
(@TheOffclBurner) reported
@etrade on hold for over 2hr 25m. Saying goodbye to your garbage brokerage service today. Taking my money to @WebullGlobal
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Narender Reddy Koosukuntla
(@KNR4TRS) reported
@etrade are you experiencing any issues. Unable to login from last 1 hr.
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Ragulanlingam
(@ragulanlingam) reported
@roylingam @etrade @etrade4rias Most of the platforms are down today. eTrade, Schwab, Ameritrade etc..!
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Johan Mullet
(@JohanMullet) reported
@MadBitcoins @etrade @coinbase Td ameritrade and fidelity were both down this morning as well. #coincidence
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slug - from Sunk Costs are Irrelevant
(@sunkcosts) reported
@Nena5804095 @Joejeffers13 @etrade You're kidding right? Street Smart Edge is super glitchy and has been down a good portion of this morning. Look elsewhere.
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Hugh Moore
(@hughhmoore) reported
Has Morgan Stanley destroyed #etrade already? I have been on hold on the so called "customer service" for 4 hours!!!! @etrade
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JB
(@jinbahji77) reported
@The_Hozay @etrade THAT IS THE PROBLEM. I might not even have a choice! @etrade is trying to CYA because they probably over sold and don't have a big enough position to cover all their clients positions in $AMC. WTF!!!!
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