E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Santo Domingo, Distrito Nacional | 1 |
| Las Vegas, NV | 1 |
| Camden, TN | 1 |
| Folsom, CA | 1 |
| Los Angeles, CA | 1 |
| Chicago, IL | 1 |
| Cincinnati, OH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Mohamed
(@mohdelshazly) reported
@etrade horrible experience with customer service 2 hours on hold and no answers - live chat is have to wait forever and no answer for an urgent matter any hope !???
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MHL
(@Financi34544151) reported
@etrade 90 min. phone wait times. Live Chat never operating, snail pace funds deposit clearance times. Delayed quotes for whatvr stupid reason. I cant believe this company has not gone out of business yet. Step up your game, @etrade. @TDAmeritrade is eating your lunch.
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Josh Mitchell
(@MrJoshMitchell) reported
Yaaaa time to move the entire account to @etrade Tired of how bad @ChaseSupport @Chase is with some of my positions. Can’t even get it to show up… Gotta be a lawsuit coming playing with peoples money like that.
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MHL
(@Financi34544151) reported
@etrade Most unintuitive trading interface, longest funds settlement times, stupid delayed tickers and 3+ hours wait times for phone support. ETrade is trash. If you're serious about trading go with @TDAmeritrade
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Andrew Camm
(@ajcamm) reported
Hey @etrade how the hell do I fix an issue if the average wait time for Customer Service is ALWAYS 90 minutes?! been trying for weeks!
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J-LineTrades
(@leopoldtrader73) reported
@etrade 2 hour waiting time for customer service, crazy
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MHL
(@Financi34544151) reported
@HIOTrading @etrade Avoid this company like the plague. 3 hour wait times for phone support, probably the slowest funds clearance in the industry, delayed tickers, trading software that seems like it was developed by 1st graders, I could go on and on....
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ilyafalls
(@ilyafalls) reported
@etrade What's up with hold times for customer service? I've been trying to call at all different times of the day and it gives me 2 hour wait times every time. It never was like this before when I called.
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KJS
(@KeithSendzik) reported
$EVGO @etrade literally lent 100s of thousands out all morning, and where people are covering their short into the 17push, which would make short shares available again at your broker, for some reason they're magically out of them, how convenient so they dont have to buy way down
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Tale
(@tale_emoney) reported
@SLHocking @etrade Dm @GirlsDailyNL ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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ilyafalls
(@ilyafalls) reported
@etrade Did you fire the customer service department? I've never had an issue calling before
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Dr. Branden Williams
(@BrandenWilliams) reported
Hey @etrade, I found a bug in your website login process. Who can I report this to?
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whon4_DhaWin
(@Whon4D) reported
from
Concord, California
@etrade the west still having problems 1 or more what’s the issue 🤔🧐
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P
(@bandman_phezzy) reported
Switch my trading account to @etrade worst platform I’ve used so far
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whatdothlife
(@whatdothlife2) reported
@etrade i just sold some calls and the money didn't show up in my cash purchasing power. i triple checked and it was not a fat finger or error on my end. what gives?
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