E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 2 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Francisco, CA | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Atlanta, GA | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
| North Port, FL | 1 |
| Maricopa, AZ | 1 |
| Plano, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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pratfall54
(@ErIcNel84194499) reported
@etrade all they Can do is apologize, which is weakness! Meaning they can’t take care of their business, and the apology does nothing for the customer. The service reps are actually very helpful it’s the others who you can’t talk to that just don’t care.
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Steven Keeton
(@Skeeton777) reported
@acuedadamente @etrade I'm looking to jump ship. Used to like the platform and I felt it was easy to get in contact and questions were answered quickly. Not the case anymore. Why have a customer service button when there are few options that provide "service." Live chat not working is a joke too!
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shib lord
(@InfamousCalls) reported
.@etrade I cant even log in to my account... site or app wont load. WTF????
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FaBio
(@fabiobarreiro) reported
@sdafm53 @etrade The platform works fine, but customer support waiting time is unacceptable....I've been trying to call them for months...spent several bucks using my Skype credits ( I live in Brazil)
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Michael Braden
(@blkhwksoldier) reported
@etrade I tried to log into my account but got a message to contact customer service. Don’t have a problem calling. However I’m now on hold for 90min waiting to speak with someone and can’t get into my account!
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Dubs(15-2)
(@_CurryGOAT) reported
@etrade How do I get support?
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Thomas 夏駿
(@acuedadamente) reported
@etrade My recent experience is that this has happened *again*. I have recertified my status TWICE and my account is still restricted even though I was assured I would not need to do anything else. I am now in the 107 minute queue to talk to support, I wonder what it will be this time?
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Jam On It 🐲
(@MagplaneTechno1) reported
@etrade Your system is down
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Sandy Barket
(@SandyBarket) reported
@etrade customer service sucks because MBA/CPA cheap operation. Servers are slow buy/sell transactions take forever to complete. Could be they lost a lot of customers. Someone I know who left them is getting emails soliciting business. No way. Morgan Stanley screwed @etrade up.
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shib lord
(@InfamousCalls) reported
@ETRADE down too.. how convinient
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Franklin Delano Stallone
(@borovia65) reported
It boggles the mind that it's 2021 & the @etrade contact form stops you from using characters that can show up in SQL, implying no data sanitisation. Worse yet, what it disallows is more than they show in the error so you need to spend time guessing where you got it wrong.
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GG
(@prettycoolvid) reported
@MerrillLynch bought out @etrade.... Does that mean I can use @BankofAmerica atms? As an Etrade customer... Since Merrill owns Bank of America
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Dan Shoemaker
(@shoe_cassel) reported
I just opened an @etrade account and was told that “action is required on my account” to trade. I’m almost on hour 3 of a customer service hold to attempt to fix. Help!
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Thomas 夏駿
(@acuedadamente) reported
@etrade This back and forth has been going on for literally weeks. When I ask if there is anything else I can do, they say that no, someone will contact me if so. No one has ever contacted me. I am liquidating all my holdings with them to rebuy in another broker because this is terrible
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shib lord
(@InfamousCalls) reported
@etrade cant even log in... WTF
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