E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 2 |
| Oklahoma City, OK | 2 |
| Columbus, OH | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
| North Port, FL | 1 |
| Maricopa, AZ | 1 |
| Plano, TX | 1 |
| Ruskin, FL | 1 |
| Dublin, CA | 1 |
| Torrance, CA | 1 |
| New York City, NY | 1 |
| Concord, NC | 1 |
| Fremont, CA | 1 |
| Wallingford, CT | 1 |
| Juneau, AK | 1 |
| Clermont, FL | 1 |
| Panaji, GA | 1 |
| Cypress, TX | 1 |
| Fort Lauderdale, FL | 1 |
| Portland, OR | 1 |
| Inkster, MI | 1 |
| Geneva, IL | 1 |
| Chicago, IL | 1 |
| Rock Hill, SC | 1 |
| Sacramento, CA | 1 |
| Daytona Beach, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Erick Carleton
(@tradesbeta) reported
@etrade balances showing zero. How much longer until “vendor” issues are resolved?
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TheTradingNinja
(@TradeWithNinja) reported
@etrade I hate to recommend people just to have issues.
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Matthew Lillard's pigtails from Hackers
(@zari3la) reported
@etrade @fasteddiegloor too bad you will have to wait on the phone for 2 hours. Hope you don't have anything important to do.
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Matthew Lillard's pigtails from Hackers
(@zari3la) reported
Legitimately @etrade has the absolute WORST customer service platform on the planet. It's 2022. Figure it out.
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LifeyManicOmega
(@Tmac46345804) reported
@hankjuicy @etrade Not yet - buying power hasn’t been updated since Friday - is that the same issue you have?
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Jimmy Hartzell
(@thecodedmessage) reported
So now I have a security in my @etrade that I can't sell due to a technical issue. If I enter all 6 digits of the fractional share value, it complains too many digits. If I enter only 4, it complains inexact value. Catch 22? @etrade fix your ****.
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Michelle Wallace
(@michellemccoy91) reported
@arothman @etrade I called ETRADE. It is a glitch on their system. I logged into twitter just to see if others were freaking out. Just like me...
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Hank juicy
(@hankjuicy) reported
@Tmac46345804 @etrade It’s fixed now . After 3 diff customer service support reps
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Matthew Lillard's pigtails from Hackers
(@zari3la) reported
@etrade @DrKarthikN super cool to hide behind "security" when other financial institutions can verify over email/ digitally. Why do everything by phone?? I'ts INSANE that you push to only use phone service and have 2+ hour wait times.
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J M
(@JM50250829) reported
@dd_trades @elLuckyLuciano @etrade They still don't. I've called twice. 3 hours later no resolve. I'll be transferring the account to Schwab this week. Tired of tech errors here
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Darth Dividend on Youtube 🌋
(@DarthDividend23) reported
@DairyLandDiv @etrade @Fidelity Not a bad move
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J M
(@JM50250829) reported
@etrade are you going to resolve the balance issues at some point today? I'd it's not don't tomorrow I'm out and going to Fidelity or Schwab. This has cost me today in money and time on the phone.
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Kevin Webb
(@KevinJkwebb44) reported
@etrade showing several stocks in my account as 0$ despite significantly higher value on exchange. Maybe a glitch but I will be moving all my stocks now, clearly the platform is a mess.
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J M
(@JM50250829) reported
@hankjuicy @Tmac46345804 @etrade WTF did you have to tell them? Talked to one rep an hour ago who said it would be good in a few minutes
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Durgesh
(@durgeshjhala) reported
@etrade frustrating experience with E*Trade . 10 over calls to customer care . No resolution to simple problem. I am not US resident and I certified W8BN around 8-10 times in last one week but not getting updated and you guys are keep cutting my tax and called customer care has