E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Oklahoma City, OK 2
New York City, NY 1
Atlanta, GA 1
Concord, NC 1
Fremont, CA 1
Wallingford, CT 1
Juneau, AK 1
Clermont, FL 1
Panaji, GA 1
Cypress, TX 1
Fort Lauderdale, FL 1
Portland, OR 1
Inkster, MI 1
Geneva, IL 1
Chicago, IL 1
Rock Hill, SC 1
Sacramento, CA 1
Daytona Beach, FL 1
Washington, D.C., DC 1
Kagha, Bhutan 1
Phoenix, AZ 1
Palm Coast, FL 1
Sollentuna, Stockholm 1
Santo Domingo, Distrito Nacional 1
Las Vegas, NV 1
Camden, TN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • jublin11 merrell (@jublin11) reported

    @WDF1988 @etrade $xcpl Not True at all! I just placed a sell order on TD after you said this and it was open and available to sell once market opened. I cancelled the order, of course. You need to contact your brokerage and inquire to their problem as it is not a problem for anyone else.

  • WhampaOne ☯️Joe✝️Romano♉️ (@WhampaOne) reported

    @etrade @MorganStanley I would appreciate an honest answer not an automated response. Why did the mobile app, specifically the charting interface become such a worthless POS ever since the merge w/ Morgan Stanley? Issues w/; Latency Accuracy RealTime Loss of features Etc. 🔥🤮

  • jerry99929656 jerry (@jerry99929656) reported

    @etrade I've discovered it has been made needlessly difficult to even set up an account and deposit funds. Customer service has been no help. Can someone delete my account and all personal info asap? Gonna take my business elsewhere. Thanks. Dm me for any info u need.

  • ChargesRico RunAwayPhlegm (@ChargesRico) reported

    @redpocketaces @etrade You get what you pay for. A full service team would answer on the first ring. Don’t be cheap

  • twitJacob Jacobs (@twitJacob) reported

    @etrade : you can do better job or hire me to fix ..

  • GlenWilson2014 Glen Wilson (@GlenWilson2014) reported

    @etrade It's not possible to mine enough minerals to produce enough batteries to make this happen. Also, the grid will crash.

  • tarrbaby33 Brook Tarr (@tarrbaby33) reported

    @ProfitsTaken I’m an @etrade user. I’ve never noticed an issue with orders filling slowly; however, maybe I don’t know what I’m looking for. IBKR option fees are quite higher than I’m paying now. I’m all ears for advantages IBKR has over E*Trade.

  • DMac36731121 D Mac (@DMac36731121) reported

    @etrade @leterrripp @etrade you can’t even get in touch with your customer service to discuss your account. Your service is horrible.

  • maxhaus Mike Dee (@maxhaus) reported

    @etrade Wrong. The American public will reject EV's just like they rejected the metric system they tried to shove down our throats in the 70's.

  • leelars94490300 leelarsen (@leelars94490300) reported

    @etrade the customer service was excellent before Morgan Stanley took over. It’s mistake-ridden and clueless and unresponsive now.

  • jl_witten Jenna Witten (@jl_witten) reported

    what is a normal customer service waiting time? 10 minutes feels long @etrade

  • mrmmonroe Mr. Monroe (@mrmmonroe) reported

    @peacefulpete80 @etrade SO STUPID

  • leterrripp James S (@leterrripp) reported

    @etrade I already did before I posted this. The management team said they saw the errors but said “oh well sorry about your luck we can’t help you”. As a day trader I pay hefty fees. Would thought I’d get better service.

  • redpocketaces Red Pocket Aces 紅口袋王牌 (@redpocketaces) reported

    I tried calling @etrade during the week and was told my average wait time would be 30 minutes. So I thought I'd call on the weekend since customer service is 24/7. Today I was told my average wait time would be 60 minutes. 🤔🤨

  • JulioGlo92 El Gallo (@JulioGlo92) reported

    Anyone else's @etrade brokerage account experiencing a glitch? Mine is showing an inaccurate cash balance.

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