E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 2 |
| Oklahoma City, OK | 2 |
| Columbus, OH | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
| North Port, FL | 1 |
| Maricopa, AZ | 1 |
| Plano, TX | 1 |
| Ruskin, FL | 1 |
| Dublin, CA | 1 |
| Torrance, CA | 1 |
| New York City, NY | 1 |
| Concord, NC | 1 |
| Fremont, CA | 1 |
| Wallingford, CT | 1 |
| Juneau, AK | 1 |
| Clermont, FL | 1 |
| Panaji, GA | 1 |
| Cypress, TX | 1 |
| Fort Lauderdale, FL | 1 |
| Portland, OR | 1 |
| Inkster, MI | 1 |
| Geneva, IL | 1 |
| Chicago, IL | 1 |
| Rock Hill, SC | 1 |
| Sacramento, CA | 1 |
| Daytona Beach, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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123AltMcAlty
(@123Alty) reported
@ZeldaVegas @etrade I cant even get through. Customer service said they were transfering me, then dropped the call. Pfttt
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Jim Langdon
(@jim_langdon) reported
@etrade Is having a bad day
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ZeldaInVegas
(@ZeldaVegas) reported
@Mitch___Picks Was unable to trade $AMC options on @etrade on Monday . I have puts and @Etrade will not allow me to sell them. I spoke w/ their customer service on Sunday and they said it would be 2-3 days before they could be traded.
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G Gordon Liddy (football expert)
(@JasonGLiddy) reported
Hey @etrade why are your wait times to speak with a representative consistently over an hour? You can’t afford to hire more customer service reps?
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sm
(@RogueThetan) reported
@etrade What do I have to do get customer service help? You have my account locked so I can’t access it. I’ve called multiple times, been on hold literal HOURS without a person answering, emailed without reply. @FTC
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Meg Hals
(@meghals_) reported
@etrade SOS. HELP. I have been on hold for hours. Your live chat is down. There is an issue with my wire transfer and my funds are now going into an unknown, inaccessible account!!!
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tape watcher
(@hwy183) reported
@Parzival571 @unusual_ape @etrade bad analogy. Fud' must be talking his book', puts ? ;) also,maybe not aware of the rigged markets of SK.
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Bob
(@Bob99236782) reported
@jr_sojka @etrade @CEOAdam When I went to exercise amc 1 and couldn't called the broker they said it's a known issue and they are looking into it . But it's always a known issue and they say this so you leave them alone. Make some healthy noise everybody don't let them take everything you got
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Jerome Grace
(@Jerome) reported
@etrade What takes you guys 2 hours to answer the phone? & still haven’t answered. Like come on. Live chat is down. I’m trying to pay a bill manually and can’t even do that. It has been like a week.
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VEGASCHARK
(@CHUCKG73) reported
Anyone else having trouble getting filled on @etrade Was above the ask and couldn’t get filled. Cancelled it then it rips. BS!!!
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Helene townsend
(@Helenetownsend_) reported
@David_Jarillo @CHUCKG73 @etrade Have you been able to solve your account issues?
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David Rodríguez Jarillo, CFA
(@David_Jarillo) reported
@CHUCKG73 @etrade yeah, it's not working well for me also
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Bob
(@Bob99236782) reported
@jr_sojka @etrade @CEOAdam To much this is ******. This is ******* pathetic that retail has to monitor even basic **** to make sure brothers are doing their fiduciary duty to their customer. It's pathetic we have to monitor our options to now like this
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Excaliburger42
(@Excaliburger42) reported
Is anyone else having trouble with @etrade? I suddenly can't see the value of any of my options
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🌻🇺🇦🌻Native Texan, but Getting Out🌻🇺🇦🌻
(@JosMuleBarn1) reported
@etrade - Your online customer support is atrocious. I just found out that someone has been trying to transfer money from my account since May and I'm trying to alert you guys to a scammer, but there's nowhere to report this. Do better, please. Yes, I just changed my password.
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