E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Norristown, PA 2
Miami, FL 2
Overland Park, KS 1
Ramsgate, England 1
San Jose, CA 1
Eugene, OR 1
Lehigh Acres, FL 1
Bedford, NH 1
Austin, TX 1
Boston, MA 1
Lake Elsinore, CA 1
Port Orange, FL 1
Honolulu, HI 1
Naples, FL 1
Kampala, Central Region 1
Pompano Beach, FL 1
Tacoma, WA 1
Windham, NH 1
Seattle, WA 1
Philadelphia, PA 1
Cleveland, OH 1
Fort Madison, IA 1
Solana Beach, CA 1
The Villages, FL 1
Bloomington, IL 1
New York City, NY 1
San Diego, CA 1
Cedar Park, TX 1
Annandale, NJ 1
West Sacramento, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • Demi1922 Demingia' (@Demi1922) reported

    @etrade I haven't had a problem with you all before...but reading the comments just for this month of the issues. I see it's becoming a problem that's major. This is not good at all @etrade.

  • StockHollywood Stock Hollywood (@StockHollywood) reported

    @etrade y'all been disconnecting at the worst possible times today

  • phanT1975 CEOVince (@phanT1975) reported

    @etrade Closing my account with E*TRADE Tuesday morning. These fools took a $20,000 check to put in my existing account and said it would be available today at least 9K Nothing is available. They told me Tuesday now. I could’ve put this money elsewhere. E*TRADE is nothing but a problems

  • SunnykhichiMD Sunny Khichi (@SunnykhichiMD) reported

    @etrade literally the worst trading platform. App goes down all the time. People lose money. Genuine garbage.

  • jesusco59929726 jesus collado (@jesusco59929726) reported

    @etrade Hello, can u please help to change my phone number

  • Proj_Doomsday SkyNeT_AI (@Proj_Doomsday) reported

    @TDAmeritrade Your availability of stocks to short is by far the worst. Even @Etrade got you guys beat.

  • RedFyv3 RedFyve (@RedFyv3) reported

    @etrade You guys somehow managed to break cost basis reporting for anyone that owned $QDEL prior to their merger closing. Please fix that ASAP.

  • LaziestofDans Dan Osborne (@LaziestofDans) reported

    Hey @etrade Why no online access to bond trading or any online chat support? Are there problems I should be concerned with?

  • julianericgreen Julian Green📉 (@julianericgreen) reported

    @RichardHemmerd1 @etrade How about we discuss about other better investment platform that offer better rates on all investments and more legal rights to your funds, with a 24/7 customer care service.Charles Alliance offers the best, a trial will convince. Never forget Information is Power

  • Jorykoli Josh Kohn-Lindquist (@Jorykoli) reported

    Got hit with a $38 reorg fee from @etrade for holding $ZNGA through its acquisition by $TTWO. Guess I'll sell my shares of $ATVI ahead of time to avoid needing to beg customer service to have this fee reversed again. This is the crap that scares small investors away.

  • julianericgreen Julian Green📉 (@julianericgreen) reported

    @Durtys30 @etrade How about we discuss about other better investment platform that offer better rates on all investments and more legal rights to your funds, with a 24/7 customer care service.Charles Alliance offers the best, a trial will convince. Never forget Information is Power

  • trader_bearded The Bearded Trader (@trader_bearded) reported

    @AltitudeChaz @etrade Both have been awful to get fills

  • SidonieWinfield SidonieW (@SidonieWinfield) reported

    @etrade your customer service sucks. Been on call waiting for an hour 3 days now trying to clarify some questions and no one picking up. No one with a call back at a certain time. Guess you don’t want my business? @SECGov @FDICgov

  • etudeKadu5405 Fernando Gebara (@etudeKadu5405) reported

    Commercials in the #SuperBowl first half…. Best: @etrade worst: @coinbase

  • lord_trader123 LORDTrader123 (@lord_trader123) reported

    ....I pay @etrade commissions for 1000s of trades on both sides buying and selling. Expected better service. When I asked him to mail me the case number and solution he says they can't send email. So no evidence..haaa...for stupid reason for selling some of my options for- 60%..

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