E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 3
Las Vegas, NV 1
Peoria, IL 1
Troutdale, OR 1
Indianapolis, IN 1
Salt Lake City, UT 1
Dallas, TX 1
Redwood City, CA 1
Dublin, Leinster 1
Alden, NY 1
Farm Hill, FL 1
Duluth, GA 1
Thousand Oaks, CA 1
Orlando, FL 1
Lakewood, CO 1
San Francisco, CA 1
San Diego, CA 1
Temecula, CA 1
Plattsburgh, NY 1
North Wales, PA 1
Pompano Beach, FL 1
Colchester, England 1
Columbus, OH 1
Atlanta, GA 1
Los Angeles, CA 1
Reşiţa, Judeţul Caraş-Severin 1
Metuchen, NJ 1
Rochester, NY 1
Loganton, PA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • JKTex "Bob" (@JKTex) reported

    @etrade @fundmyfund This issue is not new but is worse in the last several weeks yet nothing. "The service you requested is temporarily unavailable. Please try back later." just trying to open Portfolio view. 4 accounts and I'm about ready to move everything.

  • LaureenCummings Laureen Cummings (@LaureenCummings) reported

    @dfolds37 @etrade I sold all my tech stocks. Not going to support brown shirts and communists. So did everyone I know.

  • MobJobs Rick O'Connell (@MobJobs) reported

    @etrade Will you be adding a customer service with telephone or live chat functions at anytime in the future? Also what the record for Hold Time? I think I wanna go for it. It's got to be somewhere in 7 hour range... Stay Average E-Trade

  • HarrisStuart_LA S.Harris (@HarrisStuart_LA) reported

    @etrade has sent me monthly statements for years at an approximate cost of 40cents/statement. I tried to close my account YEARS ago...they screwed up and didn’t do it and it wasn’t worth my time to fix. I have 18cents in the account...WHERE ARE THE SIX-SIGMA GUYS?? #sloppy

  • beny323 Ben (@beny323) reported

    @MNtravis @etrade 3/7 Participants have repeatedly broken into the offices of a police union headquarters building and last month clashed for weeks with federal agents dispatched to protect a U.S. courthouse targeted by protesters.

  • ArshKha21498508 Arsh Khan (@ArshKha21498508) reported

    @etrade your customer service sucks. Every time I call it an hour long hold. What age are we living in, can’t you have us leave a call back number rather then listening to your awful music. Fix it please

  • PracticalLefty Georgia NeSmith,PhD Gramma of 5 wonderful G-KIDS! (@PracticalLefty) reported

    @kendallparcs @etrade "Trickle down" is and was always a big myth. Trickle down lets the wealthiest screw the working and middle classes. Turns out higher wages for the average worker boosts the economy, fixing the drag that greater wealth for the wealthy does the opposite. Happens time & time again.

  • beny323 Ben (@beny323) reported

    @MNtravis @etrade 'Participants have repeatedly broken into the offices of a police union headquarters building and last month clashed for weeks with federal agents dispatched to protect a U.S. courthouse targeted by protesters.'

  • truthbus truthbus (@truthbus) reported

    @etrade fix your platform

  • FrenchmanInNY Frenchman In New York (@FrenchmanInNY) reported

    Two hour wait to get online chat support, online and automated phone password resets that don’t work, never ending hold music: support from @etrade is so far a terrible experience. I changed phones and 2FA is no longer working, it shouldn’t be this painful.

  • averygrrl avery💝s data📝charts📈& finance💹✊🌹 (@averygrrl) reported

    @etrade lol these are the worst ads, you guys need a new marketing team i know it's profitable for you if people trade, but it's really off-putting because most people consider themselves investors, even if they're just diehard gamblers

  • imransuhail imran suhail ashraf (@imransuhail) reported

    @etrade you website keeps logging me out, your chat says I need to wait 188 minutes and the phone customer support has kept me on hold over for over 10 minutes. I am trying to reconfirm an IPO conditional offer without any option to do so on your website. What should I do?

  • tripelamusic AAA (@tripelamusic) reported

    @etrade is abusing me bad. Disabled my account for no reason. Can’t buy or sell and currently have over $10k invested. This is insane and illegal to put handcuffs on my cash like this. Big dips occurred this morning I wanted to buy, but you won’t allow me to, for no reason. #SEC

  • Shapshftr Shapshftr (@Shapshftr) reported

    @etrade NO, THE MARKET WILL CRASH!

  • beny323 Ben (@beny323) reported

    @MNtravis @etrade 3/7 'Participants have repeatedly broken into the offices of a police union headquarters building and last month clashed for weeks with federal agents dispatched to protect a U.S. courthouse targeted by protesters.'

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