E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 7
San Diego, CA 5
Houston, TX 5
Miami, FL 4
New York City, NY 4
Seattle, WA 4
Dallas, TX 3
Columbus, OH 3
Pompano Beach, FL 3
San Francisco, CA 3
Chicago, IL 3
Colorado Springs, CO 3
Berryville, AR 2
Denver, CO 2
Grayslake, IL 2
Ashburn, VA 2
Oklahoma City, OK 2
Las Vegas, NV 2
Rochester, NY 2
Minneapolis, MN 2
Cleveland, OH 2
Atlanta, GA 2
Temecula, CA 2
Detroit, MI 2
Tucson, AZ 2
Salt Lake City, UT 2
San Antonio, TX 2
Katy, TX 2
Franklin, MA 2
Orlando, FL 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • AnnMarieCoan Ann Marie R. Coan (@AnnMarieCoan) reported

    @etrade WHAT THE HELL IS WRONG WITH YOUR CUSTOMER SERVICE!?!? It now has wait time of over 2 hours each time I have called since December (4 times). Your chat function has been discontinued as has your message center. There is literally no way to reach you. Time for me to move on!

  • WdesRosiers William F desRosiers (@WdesRosiers) reported

    @etrade me estimated wait time with customer service is greater than 2 hours. It was this way last week and the week before. Is there a way to schedule a call or even just send an email about my issue? I don't think anyone has 2 hours to wait and listen to your hold music?

  • blucosh blucosh (@blucosh) reported

    Sooo @etrade what happened??? Technical issues?? And then “We couldn’t find the symbol AMC” ?? Two hour phone wait times?? As an investor I expected better from you. #friday21amc #AMCNOTLEAVING

  • seanbonnolly Sean Connolly (@seanbonnolly) reported

    @etrade stop changing your damn margin requirement against $OPEN

  • 1getannoyed EverythingAnnoysMe (@1getannoyed) reported

    @etrade I have been trying to contact your company by costumer service for TWO MONTHS. At this point I don't want to give you my business.

  • mdwngw MDBW 🗽😷 (@mdwngw) reported

    @etrade Trying to gain access to my account and apparently need to speak to Customer Service but every time I call the wait times are greater than 2 hours with no call back option. Who doesn’t have a call back option?

  • RichBlue18 Rich Blue (@RichBlue18) reported

    @etrade oil falling knife crash 00000”””

  • TheBadRepo Bad Repo (@TheBadRepo) reported

    @WdesRosiers @etrade its the new stuff with morgan stanley. didnt used to be like this, even in the worst of covid smh

  • RedFyv3 RedFyve (@RedFyv3) reported

    @etrade Your platform is down at the close?

  • RichBlue18 Rich Blue (@RichBlue18) reported

    @etrade oil falling knife crash 000000

  • DGonsch David N. Gonsch (@DGonsch) reported

    @etrade Down 10 minutes before the first monthly options expiration of the year

  • officialreview Arie @ OfficialReview (@officialreview) reported

    Both @etrade and @CharlesSchwab gotta be the worst web & mobile apps in the world, from a technical standpoint. Who developed this garbage?

  • KhloeSilverado Khloe Silverado (@KhloeSilverado) reported

    @etrade ever thought of hiring addl customer service phone staff? 2 hrs on hold to place a stop payment on a ck. Still holding

  • RichBlue18 Rich Blue (@RichBlue18) reported

    @etrade oil crash 00”000

  • StephenSeiden Stephen Seiden (@StephenSeiden) reported

    Whoever made the @etrade commercial where he hits a golf ball on the moon and it falls back down at his feet must've missed science class

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