E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
Check Current Status
Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 2 |
| Atlanta, GA | 2 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Francisco, CA | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
| North Port, FL | 1 |
| Maricopa, AZ | 1 |
| Plano, TX | 1 |
| Ruskin, FL | 1 |
| Dublin, CA | 1 |
| Torrance, CA | 1 |
| New York City, NY | 1 |
| Concord, NC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
-
DeeJay522
(@DJay522) reported
@etrade If you're thinking about @etrade and you're an active trader, this is not the place for you. Customer support is not good, and "dedicated account reps" are anything but dedicated.
-
Bobs big boy
(@moto367) reported
@etrade the cost basis team is so useless I had to discover their own accounting error and hold their hand and show them on my 1099 & after 3 moths, 12 phone calls & 10 hours on hold I’m no closer to a resolution
-
Adam
(@TheToonofToons) reported
@Jcazz17 @etrade Ever since that update. So. Bad.
-
Magic
(@SFResident20) reported
@etrade how do i solve this problem to access my account??? Your customer service doesn’t answer the calls.
-
Per My Last Email
(@Noted_Thanks_) reported
@displace_dustin @etrade On almost all the platforms for a week now. The float was never big enough to qualify for options (their own words), they messed up and are hurting retailers now to fix their mistake
-
soujanya naresh
(@soujanya_naresh) reported
@etrade I did give a call and got no support.
-
DeeJay522
(@DJay522) reported
@tastytraderMike @tastyworks Hey could you guys give @etrade some tips on how to design a usable platform, how to provide customer service, and how to export a CSV file with the actual time of trade as apposed to every trade reading 3:00AM? Sadly I have an account.
-
Joe (He/Him)
(@KilgorePhish) reported
@rmondello It’s so well integrated with the macOS and iOS/iPadOS. If only @etrade would support the iOS password manager for 2FA instead of the Symantec “VIP Access” app!
-
Yev
(@YevP) reported
@etrade hey is there ANY chance that you’ll offer 2FV without using Symantec’s weird solution? I don’t want to download a 3rd security app and there’s plenty of cross-platform protocols out there!
-
CJ Romig
(@CJRomig) reported
Dear @etrade ... I'm still waiting on my shares from the $WNFT split. You folks already shut down for the long weekend?!?!?
-
Bulllogic
(@BullLogic) reported
@etrade fix your pro platform! mobill works. My orders get stuck in pending.
-
DeeJay522
(@DJay522) reported
@tastyworks Hey could you guys give @etrade some tips on how to design a usable platform, how to provide customer service, and how to export a CSV file with the actual time of trade as apposed to every trade reading 3:00AM? Sadly I have an account their also and they SUCK!
-
DrK stands with UKR 🇺🇦
(@DrKarthikN) reported
@etrade I'm struggling with how to do a direct rollover out of ETrade. The distribution options don't have an option related to I'm moving to a different vendor. And your CSRs are unwilling to help!
-
Magic
(@SFResident20) reported
@etrade I was in Europe. I used my account and next day Etrade deactivated my account. For the last month I called Etrade many times and was on hold for appx 1 hour, every time. Still couldn’t talk to anyone…Time is money.definitely this is the worst financial customer service.
-
DeeJay522
(@DJay522) reported
@TraderNickyBAT @tastyworks Could you guys give @etrade some tips on how to design a platform, how to provide customer service, and how to export a CSV file with the actual time of trade as apposed to every trade reading 3:00AM? Sadly I have an account their also and they SUCK!
Check Current Status