E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 3 |
| San Francisco, CA | 2 |
| Kralendijk, Bonaire | 1 |
| Charlotte, NC | 1 |
| Elmont, NY | 1 |
| Wellsford, Auckland | 1 |
| Idar-Oberstein, Rheinland-Pfalz | 1 |
| Las Vegas, NV | 1 |
| Peoria, IL | 1 |
| Troutdale, OR | 1 |
| Indianapolis, IN | 1 |
| Salt Lake City, UT | 1 |
| Dallas, TX | 1 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Atlanta, GA | 1 |
| Los Angeles, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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TheMikeBeirne
(@TheMikeBeirne) reported
@etrade @TradingWADummy @etrade cust support = gd nightmare. *every* time i’ve tried to contact them, over 1 hour wait w awful muzak til they answer- tell you something is handled then no call/email confirm for months- then schedule a 1-2hr hold to start from scratch again. BAD!
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Victoria lomba fans page
(@lombafansTV) reported
@etrade @DWade117 Hi, why do I have to wait for 30 mins before speaking to the customer assistant?
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Stewart Halpern
(@stewartahalpern) reported
Anyone have an online broker they recommend? Every since @MorganStanley took over @etrade their Platinum Service has gone to 💩
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Dee And so fouth
(@delements) reported
@MoneySoot Just spoke to @etrade they basically said get a lawyer let them look into this further it’s not our issue why you don’t have your shares. Totally insane
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Adrian Alvarez
(@AdrianA74007760) reported
@etrade today is Christmas. Where are my shares of NBH? We all know AST is full. I’m an og TRCH share holder, $MMTLP has completed their distribution and I have no confirmation of my NBH shares. Don’t tell me to call and talk to a broker because they don’t help. #finrafraud
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Cstwest1
(@Cstwest) reported
@etrade WTF. Your app is broken. Got gains I need to lock in. Time to go elsewhere. Really today? SMH
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John C9
(@FlatTax9) reported
@etrade Love customer service, now on hold going on 20 minutes. Don't call 888 MorganStanley stands for ABYSS. @etrade
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RockerAPE
(@ajgrockerape) reported
@etrade @etrade stole my $COSM and $COMS shares !!! Their Customer Service doesn't answer any calls. They $FTX'ed me... They took my shares from my portfolio arbitrarily...
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RockerAPE
(@ajgrockerape) reported
@etrade stole my $COSM and $COMS shares !!! Their Customer Service doesn't answer any calls. They $FTX'ed me... They took my shares from my portfolio arbitrarily...
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RockerAPE
(@ajgrockerape) reported
@etrade @etrade stole my $COSM and $COMS shares !!! Their Customer Service doesn't answer any calls. They $FTX'ed me... They took my shares from my portfolio arbitrarily...
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Jeff King
(@realJeffKing) reported
@etrade Stocks only go up. That's why I flip my charts upside down.
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Lindsay Ash
(@lindsay_ash) reported
@etrade trying to help my SO open a solo 401k. Submitted paperwork last week. Have gotten no response and the phone waits have been rediculous. Just got disconnected after a 40 minute wait. Please help, the deadline is 12/31 and I will have to open elsewhere if needed.
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PS
(@chubsstuart) reported
@etrade Hey what do you know WB’s stock went down because they kept Gunn and fired Cavill
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Robert Boyer
(@robertfboyer) reported
@etrade Please help me finish the account transfers you started in September. It’s now December 27th and this isn’t resolved. Have called several times and sent notarized letters. Promised call backs never happened and your online “send a secure message” gives an error. Help!
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Lindsay Ash
(@lindsay_ash) reported
@imjess_saiyan @etrade Sounds like my experience too. Unacceptable that you can't get help in a remotely timely manner.