E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 3 |
| San Francisco, CA | 2 |
| San Gabriel, CA | 1 |
| West Jordan, UT | 1 |
| Mohnton, PA | 1 |
| Laredo, TX | 1 |
| Needham, MA | 1 |
| Kralendijk, Bonaire | 1 |
| Charlotte, NC | 1 |
| Elmont, NY | 1 |
| Wellsford, Auckland | 1 |
| Idar-Oberstein, Rheinland-Pfalz | 1 |
| Las Vegas, NV | 1 |
| Peoria, IL | 1 |
| Troutdale, OR | 1 |
| Indianapolis, IN | 1 |
| Salt Lake City, UT | 1 |
| Dallas, TX | 1 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Justin Scranton
(@JustinScranton) reported
@CaseyWa74725230 @wanderportcorp @etrade It was not non-compliance. Their algo detected unusual trading. 2 cents is coming soon. I've emailed with their IR and they are addressing the issue proactively.
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Trend Spotter
(@Meridian_Trades) reported
@etrade CAN YOU PLEASE FIX YOU ETRADE PRO APP????? USE to be reliable and now it is always glitching.
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Jake Stocks
(@JakeStocks6) reported
@etrade can't stand to wait hours on end and not have the chat option for customer care. GET MORE PEOPLE to work your phones and chat. @TDAmeritrade thinking of switching to @TDAmeritrade or who else????
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Matt Schonert
(@MattSchonert) reported
@etrade I need someone to please contact me regarding a customer service issue. I submitted a request a month ago, plus a follow up message two weeks ago. I received what seem to be automated messages, which failed to address the problem. I need a reply from a human ASAP. Thanks.
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MariaSinaloa
(@MariaSinaloa3) reported
@TicTocTick Anyone know a good retail execution platform? @etrade is so slow and their fills are so bad.
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Zack
(@zackdist) reported
@etrade why is my L2 not working?
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The candidate!
(@kinkong007) reported
@Jcazz17 @etrade Ive had the same answer several times after making wait for almost 45 mins @etrade has become one of the worst platforms, bunch of criminals
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No to iCloud scam
(@UnlockNewHouse) reported
@etrade Tell me why in 2021 does it take a damn week for funds add to account, direct from a personal checking account? Ridiculous! Going to withdrawal as soon as hits account. Pain in ***.
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ddblue0
(@ddblue0) reported
@etrade Getting a little concerned about how I'm supposed to do my taxes when my cost basis info hasn't been updated since my transfer to you from RH. I was told it takes 30 days, but we're past that now... help?
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Louis Tinsley
(@Louis_Tinsley) reported
@stocktraderjoes @etrade Same here! Been using @etrade for years but this thing is terrible lately. Seriously considering moving my account.
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Chris Rodriguez
(@The_Crodriguez) reported
@etrade can you DM me? I just got off the phone with one of your support reps (45 mins);tried to do survey & phone disconnected. I want to be sure to leave him a great review.
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Hercules
(@Hercules_Trader) reported
Please @etrade... Do not be broken all day, you make it very hard to do well anything Sincerely, Me
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Dustin Norjth
(@jdhorth) reported
@Options_Master1 @etrade @MorganStanley Etrade Pro won't even load this morning. Also down to useless 10 rows in Market Movers....
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Endif
(@_Endif) reported
@etrade your customer service is terrible. I transferred a large account in, and in attempting to transfer another and make a change all I get are roadblocks and reps who don't follow through. Now should I transfer out of etrade?
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$OFA
(@sbstnbvch) reported
@etrade I’ve literally been on hold for an hour for a simple question cause your live chat doesn’t work. Wtf is this
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