E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Oklahoma City, OK 2
Loganton, PA 1
North Port, FL 1
Maricopa, AZ 1
Plano, TX 1
Ruskin, FL 1
Dublin, CA 1
Torrance, CA 1
New York City, NY 1
Atlanta, GA 1
Concord, NC 1
Fremont, CA 1
Wallingford, CT 1
Juneau, AK 1
Clermont, FL 1
Panaji, GA 1
Cypress, TX 1
Fort Lauderdale, FL 1
Portland, OR 1
Inkster, MI 1
Geneva, IL 1
Chicago, IL 1
Rock Hill, SC 1
Sacramento, CA 1
Daytona Beach, FL 1
Washington, D.C., DC 1
Kagha, Bhutan 1
Phoenix, AZ 1
Palm Coast, FL 1
Sollentuna, Stockholm 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • Queenz_Queen T.M. (@Queenz_Queen) reported

    @etrade I’m waiting on hold for over an hour to get in contact with customer service after you locked my account due to suspicious activity.... poor customer service... chat is not working...@TDAmeritrade @CharlesSchwab are you looking for new customers?

  • QueenDayTrader Queen of Stocks (@QueenDayTrader) reported

    If you are a day traders DO NOT use @etrade @MorganStanley their Pro platform loads extremly slow and it will freeze u up until the trade goes against you. @SEC_Enforcement #Crooks

  • jose_yumet Jose Yumet (@jose_yumet) reported

    @etrade DO NOT USE THIS PLATFORM. ****** CUSTOMER SERVICE AND PLATFORMS ALWAYS GOING DOWN. NO HELP AND YOU LOSE MONEY!! SEEK ELSEWHERE!

  • ratponytail Baron of the Bounce House. (@ratponytail) reported

    @etrade ******** going on? No fractional shares????

  • tonyboloj Tony Bolo (@tonyboloj) reported

    @etrade Alerts and New Highs/Lows still not working in ET Pro. Been this way for 21 days now. Please FIX things and stop blaming the user. Stop accepting "permanently broken" as a business model. This is absurd. #etrade

  • plshelp1888 Pls Help (@plshelp1888) reported

    @etrade My avg share price is 20% higher than what i paid. Please fix your mobile app

  • averygrrl avery💝s data📝charts📈& finance💹✊🌹 (@averygrrl) reported

    @etrade Etrade "OVERTRADE YOUR ACCOUNT, WE DON'T CARE, WE HAVE NO FIDUCIARY DUTY AT ALL" Retail traders: "what is wrong with you" Etrade "WHAT IS THIS PHARMA STOCK THATS DOWN 63%?!?!?" Institutional traders: Why are you advertising to me? You think we trade on unlabelled candlesticks?

  • Jeff_Rosie Jeff Rosenthal (@Jeff_Rosie) reported

    @drazowsky @etrade I have zero issues when I use the app or the website.

  • justpersnickety justpersnickety.crypto (@justpersnickety) reported

    @MillennialRisk @etrade E trade literally has the worst customer service. If you need them you're screwed. So good luck getting fast fintech services because they're traditional services are TERRIBLE

  • BizWrld 🚀🚀OTC💎BOSS🚀🚀 (@BizWrld) reported

    2/2 ...May 18, 2021. $HCMC investors who wish to exercise their oversubscription rights and purchase MORE than that quantity should contact their online trading platform’s(@etrade etc) customer service department for specific procedures to do so." @CNBC #stocks #StocksToWatch

  • tonyboloj Tony Bolo (@tonyboloj) reported

    @etrade Alerts and New Highs/Lows still not working in ET Pro. Been this way for 15 days now. Please FIX things and stop blaming the user. Is "permanently broken" the new business model? #etrade

  • goggie1951 Julia McEntire (@goggie1951) reported

    @etrade E-TRADE REALLY SUCKS! NO ONE EVER ANSWERS THE PHONE. OVER 30 MINUTE WAIT TIMES! CRAPPY CUSTOMER SERVICE. FIND ANOTHER FINANCIAL COMPANY!

  • drazowsky David Razowsky (@drazowsky) reported

    .@etrade I'm on hold 15 minutes and counting to get a rep to help me transfer funds out of my account that you said would be taken care of days ago. Your "live chat" is not working, nor has it worked over the past month or so. You suck.

  • Allen_BkNy Allen (@Allen_BkNy) reported

    You guys are really ******* me @etrade somebody gonna handle my issue/ answer the phone or should I just sell everything and switch brokers?

  • BrettTh15689193 Brett Thompson (@BrettTh15689193) reported

    @dirtyrandy691 @etrade I am the shareholder of record, I am entitled to my distribution of warrants, and you are failing to deliver a tradable asset into my account. Why the problem? The company has delivered the warrants. Where are mine? I WANT MY WARRANTS.

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