E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 3
San Francisco, CA 2
Laredo, TX 1
Needham, MA 1
Kralendijk, Bonaire 1
Charlotte, NC 1
Elmont, NY 1
Wellsford, Auckland 1
Idar-Oberstein, Rheinland-Pfalz 1
Las Vegas, NV 1
Peoria, IL 1
Troutdale, OR 1
Indianapolis, IN 1
Salt Lake City, UT 1
Dallas, TX 1
Redwood City, CA 1
Dublin, Leinster 1
Alden, NY 1
Farm Hill, FL 1
Duluth, GA 1
Thousand Oaks, CA 1
Orlando, FL 1
Lakewood, CO 1
San Diego, CA 1
Temecula, CA 1
Plattsburgh, NY 1
North Wales, PA 1
Pompano Beach, FL 1
Colchester, England 1
Columbus, OH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • mounce_chong chong mounce (@mounce_chong) reported

    @etrade hey I opened up an account and waited on hold for over a hour for account activation. Did that. And now tried to log back in and it won’t let me. Now been on hold for over a hour again? Customer service is lacking

  • flintb22 Flint Beckstone (@flintb22) reported

    What's up @etrade when you gonna fix power etrade? Everything is zeroed out.

  • LizHenderson02 L. Henderson (@LizHenderson02) reported

    @etrade is the website down? I can't log onto the site but the app still works.

  • justsomeGloss Melissa “Gloss” (@justsomeGloss) reported

    @AllyInvest has the worst customer service I’ve experienced. No one answers the phone to speak to your customers, it’s always an automatic message that this company is experiencing high call volumes. Hey, @etrade, do y’all have better customer service than this?

  • RomanCraig312 Roman (@RomanCraig312) reported

    @etrade holler at me. Can't sign in to account. Can't get anyone on the phone.

  • flintb22 Flint Beckstone (@flintb22) reported

    You need to fix your power @etrade app. WTF!! gains are all zeros.

  • CwOgJackboy CW (@CwOgJackboy) reported

    **** you @etrade can’t buy BUZZ **** suckers

  • exitmultiples MajorTrades (@exitmultiples) reported

    Down goes @etrade. @thinkorswim still functioning

  • tahminat0r Tahminat0r (@tahminat0r) reported

    @etrade TSNPD does not show price paid after the ticker change took place. This seems to be a common problem. Is there a way to rectify this on my end or do I just need to wait for it to show up?

  • Bazooka_Chip Bazooka-Chip (@Bazooka_Chip) reported

    @Dt57641474 @etrade4rias @etrade Oh yeah...no doubt about making it back...just giving them **** about charging us for something we as share holders have zero input in. If I requested a service, then I have no issues paying the charge. Like the fact I pay them $9 monthly for a Pro Account.

  • shitcoin_addict degenerate (@shitcoin_addict) reported

    Yesterday @etrade was reporting the value of one of my positions as worth $5 per contract when actual price *** $0.05. Today @etrade says a position that's <1% of my port is 99.97% of my port. Every day @etrade lags so much for the first couple hours it hardly works. Fix ur ****.

  • DinaMarie84 Dina (@DinaMarie84) reported

    @etrade Pro f'd up all day again so far. FIX YOUR SH*T! 🤬

  • StockTrickNick @StockTrickNick (@StockTrickNick) reported

    After @etrade platform kept shutting down during my livestream last night I'll be switching over to @WebullGlobal, only question is:

  • misc464 barclay55 (@misc464) reported

    @etrade hold times are over 2 hours and they disabled their live chat so you absolutely cannot receive help! Everyone should cancel their @etrade accounts!!

  • tradewdan DanTheMan Trading (@tradewdan) reported

    @etrade why does your platform keep slowing down during market volatility. The quotes in getting are completely jacked.

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