E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Oklahoma City, OK | 2 |
| Loganton, PA | 1 |
| North Port, FL | 1 |
| Maricopa, AZ | 1 |
| Plano, TX | 1 |
| Ruskin, FL | 1 |
| Dublin, CA | 1 |
| Torrance, CA | 1 |
| New York City, NY | 1 |
| Atlanta, GA | 1 |
| Concord, NC | 1 |
| Fremont, CA | 1 |
| Wallingford, CT | 1 |
| Juneau, AK | 1 |
| Clermont, FL | 1 |
| Panaji, GA | 1 |
| Cypress, TX | 1 |
| Fort Lauderdale, FL | 1 |
| Portland, OR | 1 |
| Inkster, MI | 1 |
| Geneva, IL | 1 |
| Chicago, IL | 1 |
| Rock Hill, SC | 1 |
| Sacramento, CA | 1 |
| Daytona Beach, FL | 1 |
| Washington, D.C., DC | 1 |
| Kagha, Bhutan | 1 |
| Phoenix, AZ | 1 |
| Palm Coast, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Hendey
(@LisaHendey) reported
Hey @etrade I'm trying to find someone to help with a fraudulently opened account in a family member's name. On terminal hold. How can I reach a human being to help sort this out?
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Jake Stocks
(@JakeStocks6) reported
@etrade @etrade How can I escalate my issue to a manager....customer care is not able to help me. this is going on 2.5 weeks. I will start to take my money out of ETrade if I can't get this escalated.
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Jimmie
(@JimmieLSK) reported
@OCMillionaire @etrade That’s cause you’re going down bubbas, assets and accounts froze boy!
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PotVestor
(@PotVestor) reported
@etrade **** yall. Scalpers and scabs, fee ppl to death on a ****** platform, laggy glitchy trash broker. Then you have the ***** to say how good the market is? Yall dont know **** except how to rob ppl of hard EARNED money. Fuckn scabs
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Brian Ayers
(@BrianAyers) reported
@etrade I've spent over 2 hours waiting on hold this week trying to get customer service. The problem is still not resolved & I am now waiting on hold again.... It's beyond frustrating.
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Wanderport
(@wanderportcorp) reported
@LSustiel @etrade @TDAmeritrade We did not receive any reason or useful guidance to revolve the issue. We are filing a complaint.
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N. Eberly
(@nealiospace) reported
@etrade Actually just trying to get some Customer Support...your system is broken, and COVID is no longer an excuse. FIX IT!
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die hard
(@gettindowntuite) reported
@etrade kindly please fix the iPhone app. Thanks!
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wlgriffiths
(@wlgriffiths) reported
@etrade I'm just gonna spend all the time that I'm being tortured by your GOD-AWFUL HOLD MUSIC gathering evidence for the class action suit you so obviously need. This isn't a joke. This is our lives you're ******* with here.
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TradeLikeAPro
(@VcccCheng612) reported
Is it just me or @etrade Power E-Trade is down?!?!?!?! Cmon!!!
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renato gerena
(@madmoneyrenato) reported
@etrade @etrade not working ? it states ( Please log on to continue to the page you requested. ) why can’t I log in? Site can;t be reached ? ??
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Jake Stocks
(@JakeStocks6) reported
Why is it you can't get anyone to help you in @etrade ?? Oh yeah, they don't want you to know about the glitch in their system because it will cause more customer care issues then they already have
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All Rights Militia
(@AlWrigh99450608) reported
@etrade Just stay away from @TIAA , no service, like keeping your money at the DMV. #TIAA #TwoHoursOnHold
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Jake Stocks
(@JakeStocks6) reported
@ETrade Every day I have to call in to Ecrap and wait on hold for ever. Starting Friday I will be taking my money out as I sell my trades. They are stealing my money by flipping the lot's I have chosen to sell...it's a glitch in their system they don't want you to know about
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terry
(@fuxisyoudoin) reported
@etrade My app is lagging. It’s not showing real ticker movements, the home page isn’t showing the market movements. I’ve downloaded it and deleted 3 times trying to fix it. This sucks.
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