E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 2 |
| Oklahoma City, OK | 2 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
| North Port, FL | 1 |
| Maricopa, AZ | 1 |
| Plano, TX | 1 |
| Ruskin, FL | 1 |
| Dublin, CA | 1 |
| Torrance, CA | 1 |
| New York City, NY | 1 |
| Concord, NC | 1 |
| Fremont, CA | 1 |
| Wallingford, CT | 1 |
| Juneau, AK | 1 |
| Clermont, FL | 1 |
| Panaji, GA | 1 |
| Cypress, TX | 1 |
| Fort Lauderdale, FL | 1 |
| Portland, OR | 1 |
| Inkster, MI | 1 |
| Geneva, IL | 1 |
| Chicago, IL | 1 |
| Rock Hill, SC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Greg
(@Greg13868007) reported
@ApprovalPre @etrade Can't stand their stupid commercials targeting meme stocks!
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Lance T. Storm Fan Account
(@RockandPinball) reported
@benedetto_frank @etrade rejecting both buy & sell orders for $CLNV wtf
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Sigmond Thegrey
(@SigmondThegrey) reported
@etrade Gotta say @etrade I’ve been on hold a long time waiting for Customer service. Terrible.
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Stefan Dobrev
(@mrdobrev) reported
@etrade You have the worst support in the world, it is actually criminal!!!! I will take you to court for withholding funds, not resolving my issue and when I have issue with tax authorities, what will you do you imbeciles?!?!
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Ferengi Trader
(@FerangiTrader) reported
@etrade Explain Rule 611 to me. I had a sale limit order set for $NGE. It met and went way above it and yet my sell never triggered. I asked support, they simply said "Rule 611, basically a block trade went up. You are not due anything..." What the hell?
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Bourbon Bob
(@JohnnyStock7) reported
@etrade Lowered your service. Takes nearly a week to get anything done.
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Eddie G
(@Hedfam19) reported
@etrade Hi. Why did you turn off messaging capabilities in the app in the message center? Nobody answers your 800 number and live chat is down. A lot of us never received a proxy vote control number email for voting ape/amc. This is shady. Please turn on messaging in the app
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Harvey.S
(@Digital_Assets3) reported
@etrade why is Etrade's customer service is so bad? No live chat, no social media support, hours of waiting on call, etc. I tried reaching out multiply ways but never received useful response!
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Roberto Aguiar
(@us_ofroberto) reported
@MerrillEdge Agreed on worst service. And average wait time of 60+ minutes (on 3 separate calls this week). Associates place you on hold to never return and test your wait patience. It is in no way a model of any kind of business. @etrade has been pretty efficient.
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Soccer Rabbi
(@soccer_rabbi) reported
I have now virtually guaranteed that no betting company is gonna sponsor HTHL anytime soon. I’m ok with that. I’d be happy to sponsor something dreadfully boring with a slow rate of return like creating a Roth IRA with @TDAmeritrade or investing in market-based etfs w @etrade .
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Sid Vicious
(@SidVici48930701) reported
@etw_burn @etrade @OTCMarkets Maybe something they are doing automatically because of new regulations coming into effect in China today. They probably have no idea whether TGGI is kosher or not, so they just do something stupid...
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AJ
(@foocomer7) reported
@etrade I have a securities account with E-trade which I am unable to access. It's not allowing me to reset my password and I can't contact via the number 800-387-2331. Can you please help me with this. I already sent you a DM
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jonathan
(@jonathan5tymes) reported
@TheBuck44Man @etrade They took buy bottom away? Just wait for the “glitch” tomorrow and Monday. @TDAmeritrade investors be ready. Take screen shots.
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Roman McCoy
(@cutpath) reported
@etw_burn @etrade What ********? Is this just TGGI or other otc?
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Craig Allen
(@BiznizOfMonkeyz) reported
@etrade please fix your auto capture for deposits. It’s unusable.
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