E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Oklahoma City, OK 2
Loganton, PA 1
North Port, FL 1
Maricopa, AZ 1
Plano, TX 1
Ruskin, FL 1
Dublin, CA 1
Torrance, CA 1
New York City, NY 1
Atlanta, GA 1
Concord, NC 1
Fremont, CA 1
Wallingford, CT 1
Juneau, AK 1
Clermont, FL 1
Panaji, GA 1
Cypress, TX 1
Fort Lauderdale, FL 1
Portland, OR 1
Inkster, MI 1
Geneva, IL 1
Chicago, IL 1
Rock Hill, SC 1
Sacramento, CA 1
Daytona Beach, FL 1
Washington, D.C., DC 1
Kagha, Bhutan 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • rb1963j Robin Brecher (@rb1963j) reported

    @etrade this surprises me, but as of now, looks like I will be taking my business elsewhere when I leave my current job. Not the least bit happy with the service I am getting today and while trying to respond to latest message the system is not working at all.

  • theLoveHouse Russel Maxwell (@theLoveHouse) reported

    @etrade I'm a former Capital One Investing customer. I get this message "Your account(s) have moved to E*TRADE. For access, you'll need to retrieve your user ID and reset your password." but it won't reset password. I don't want to have to sit on hold. make this easier. Please

  • NarinnSE Narin (@NarinnSE) reported

    @etrade Please talk about the people of Iran and bring our situation to the world Mehsa Amini, a 22-year-old Iranian girl, was killed by the police She was killed because of hijab Please help us we were scared They kill us in Iran #مهسا_امینی #MahsaAmini 💔💔💔💔💔

  • DjNodelay DJ No Delay (@DjNodelay) reported

    @IvanC58299890 @etrade stole your money it’s the worst platform for trading penny stock or any stocks too much feel even for ticker change $40 and reverse splits too @etrade horrible company they are thieves

  • swetalp Swetal Patel (@swetalp) reported

    @etrade @lkngrrr Worst customer service ever. Long wait time for reaching customer service. Unable to update person phone number after log into account. Reaching customer service over phone takes 30 to 40 minutes. After connecting them, even they can't update customer's personal information.

  • mazzifer Jacki Bauer (@mazzifer) reported

    Hey @etrade, listening to your terrible hold tune on endless loop for 4 hours in one week is making me miserable. Still no answer, still can't trade. Why do you treat your customers like this?

  • BoozeNBiscuits BoozeNBiscuits🌦️ (@BoozeNBiscuits) reported

    @etrade E*Trade is awful. Constantly changing margin requirements to screw investors over. So many better brokers out there.

  • Jefe_diner0 Jefe Diner0 (@Jefe_diner0) reported

    Thanks @etrade for allowing me to purchase a stock this morning, not allowing me to sell it when I was up and attempting to and then having customer service call me back almost 2 hours after I reached out so I could finally sell at a big loss. Terrible.

  • ryptoRex Skooma Rex 🇺🇸 (@ryptoRex) reported

    @etrade You guys are grimy AF. Don’t let a customer know their account went negative until you can accrue some daily interest? I cannot wait to see this **** company fold.

  • digitalcleavage digitalcleavage 🔺 (@digitalcleavage) reported

    @etrade can you guys support regular auth apps like Google Authenticator or Authy? The VIP Access thing really sucks.

  • doughmesstic doughmesstic (@doughmesstic) reported

    @etrade help. For some reason the app is saying my 144 shares of PR are worth zero dollars. Why?

  • kendalescott kendale scott (@kendalescott) reported

    @etrade I have been on hold for over 45 minutes with your customer service. This is miserable. #custmerservicefail. #stocks #etrade

  • SteveEsker Steve (@SteveEsker) reported

    @etrade Your customer service department is a joke. Who’s ever in charge should be fired for gross incompetence.

  • SAKDOS_ SECURE THE BAG 🇺🇸🇺🇦 (@SAKDOS_) reported

    When speaking to customer service I told the rep that I was scalping and he said at one point “Its not a good idea to use an app for day trading.” So what they’re saying is that their app designed for day trading should not be used for day trading? @etrade please do the right…

  • RichBlue18 Rich Blue (@RichBlue18) reported

    @etrade spb crash 000000

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