E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Oklahoma City, OK | 2 |
| Loganton, PA | 1 |
| North Port, FL | 1 |
| Maricopa, AZ | 1 |
| Plano, TX | 1 |
| Ruskin, FL | 1 |
| Dublin, CA | 1 |
| Torrance, CA | 1 |
| New York City, NY | 1 |
| Atlanta, GA | 1 |
| Concord, NC | 1 |
| Fremont, CA | 1 |
| Wallingford, CT | 1 |
| Juneau, AK | 1 |
| Clermont, FL | 1 |
| Panaji, GA | 1 |
| Cypress, TX | 1 |
| Fort Lauderdale, FL | 1 |
| Portland, OR | 1 |
| Inkster, MI | 1 |
| Geneva, IL | 1 |
| Chicago, IL | 1 |
| Rock Hill, SC | 1 |
| Sacramento, CA | 1 |
| Daytona Beach, FL | 1 |
| Washington, D.C., DC | 1 |
| Kagha, Bhutan | 1 |
| Phoenix, AZ | 1 |
| Palm Coast, FL | 1 |
| Sollentuna, Stockholm | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Aanyi Piētro Lizx
(@AanyiiPTO) reported
@BoozeNBiscuits @etrade So many better brokers out there and so many awful brokers 🤔!
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Nivas at SaaStr 2022 👋
(@nivasravi) reported
@etrade I've been trying to modify my user email and password, and it's been super difficult. Your wait time on the phone line is 30 minutes. Really? Please help.
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Trade4Keeps
(@PW82174126) reported
@rendermack @etrade Had same experience, @etrade prevented me from selling a position. No issues with my account (sufficient funds/day trading power). They said they reserve the right to restrict. Had to call to place an order
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Rich Blue
(@RichBlue18) reported
@etrade Spb falling knife crash 0000000
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TheRealJagermeister 🌎
(@RichJaeger) reported
NASDAQ: ADTX @etrade Why is your system not recognizing $ADTX stock this morning its stock split? Fix it now !!
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Mike Mayers
(@mikeymayers) reported
@etrade I provided an example from my account but this isn't an account-specific issue. This is a *general* query about how you are marking option prices to market in accounts and why/how you're using something other than the bid/ask prices.
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Ray Gibson
(@notclaudebanks) reported
@etrade I need help asap
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Mark Chang
(@jawdropy) reported
@etrade it has taken me months and hours of waiting in the line to try to reactivate the account. But everyone I have contacted are just kicking the ball around. Nobody in the entire etrade can even solve this small problem?
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Rich Blue
(@RichBlue18) reported
@etrade spb crash 000000
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Chris Daskam
(@cdperspective) reported
@etrade why would the golf ball come back down to the moon on your commercial?
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anna bee
(@thebannabee) reported
@etrade your security is insane. I can't get my money because you decided I'm defrauding myself. I've been kicked around to multiple departments and finally got someone on the phone, verified my identity, but now I have to get on a 3 way call? You've lost a customer for life.
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🪐🌘🌻🌓🌎
(@nerdygayfrom718) reported
@etrade: a “more that 30 minute hold time” in 2022 for someone trying to open an account is a fantastic advertisement for Charles Schwab and Fidelity. This is Robinhood level service. I’ll take my business elsewhere.
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digitalcleavage 🔺
(@digitalcleavage) reported
@etrade can you guys support regular auth apps like Google Authenticator or Authy? The VIP Access thing really sucks.
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Swetal Patel
(@swetalp) reported
@etrade @lkngrrr Worst customer service ever. Long wait time for reaching customer service. Unable to update person phone number after log into account. Reaching customer service over phone takes 30 to 40 minutes. After connecting them, even they can't update customer's personal information.
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leahcim
(@MichaelVelez_) reported
from
Strongsville, Ohio
@etrade I have been dealing with an issue over a month. I call your customer service to put on hold for over 15 minutes every time. It has gone long enough and I need compensation for my wasted time and effort.
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