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E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Euless, TX 1
Chicago, IL 1
City of Saint Louis, MO 1
Westland, MI 1
Huntsville, AL 1
Virginia Beach, VA 1
Milwaukee, WI 1
Los Angeles, CA 2
Denver, CO 1
Lillington, NC 1
Roanoke, VA 1
Hawthorne, NV 1
Brasília, DF 1
Brookhaven, MS 1
Atlanta, GA 1
Minneapolis, MN 1
Schaumburg, IL 1
Belleville, IL 1
Township of Evan, KS 1
Paris, Île-de-France 1
Fremont, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • Vanquan_titans
    Van Quan I 🌊RIVER | Bird🕊️ (@Vanquan_titans) reported

    @etrade when two become one is cute, but what exactly is merging here? accounts, tools, or costs? if this means one login for brokerage and retirement, a single tax pack, better cash sweep, and clearer order routing, my portfolio will actually feel it. if not, it’s just copy. what changes on day one, and is there a transfer bonus for consolidating assets?

  • AccessIPOs
    Craig Stephens | Access IPOs (@AccessIPOs) reported

    @HubSnub @CharlesSchwab @etrade And for the record, ETRADE has historically been the worst. This is an anomaly for them.

  • TrueStockData1
    Tru (@TrueStockData1) reported

    after 47 minutes waiting for @etrade to answer, they say there's nothing they can do other than get me in Queue with a trader, with the estimated wait time being almost 2 hours They have no other solution. This is pitiful.

  • bmccormick70
    Bob McCormick (@bmccormick70) reported

    @TheAthletic @etrade The NCAA should be EMBARRASSED as the way the S Carolina/UCONN game is being officiated. It’s RUGBY, not basketball!! Why have the best teams playing, and allow everyone to hold, push, and grab!! It’s AWFUL!!

  • DawsonBarcey
    ❀Dawson❂ (@DawsonBarcey) reported

    @coinbase I just initiated a stock portfolio transfer from E*TRADE to Coinbase. E*TRADE was able to get on the phone with me and verify the outgoing transfer and making sure that I got my reimbursement for the fee that they had charged me. I can’t get a single human person at Coinbase both on chat or phone to assist me about the transfer verification. I feel like I should transfer all my **** back to @etrade because their customer service is superior.

  • Badgerfan0001
    Rick Leggett (@Badgerfan0001) reported

    @TeslaBoomerMama @etrade Agree, @etrade has still not helped me in regard to the SPCX IPO. Terrible.

  • kylem_org
    Kyle (@kylem_org) reported

    @etrade wtf is wrong with your platform and support staff, I canceled two orders. You have not returned my funds. Your support staff Patrick H, stated that because @SpaceX just did IPO “I’m sure there will be hiccups, and we will raise a case to have your funds returned”… Seriously wtf ?? I’ve lost prime trading opportunity due to your platform having hiccups ? And you’re now holding my funds because you can’t process order cancellations??

  • LunchMeat3270
    LunchMeat3270 (@LunchMeat3270) reported

    PSA: I hope no one here uses @etrade Awful. Most fees. Use anyone but!

  • stevenjayhova88
    StevenJay88 (@stevenjayhova88) reported

    @etrade FIX YOUR WEBSITE YOU DUMB *****

  • JackJacobsonAZ
    StocksNDietCoke (@JackJacobsonAZ) reported

    @etrade how ******** do you trade when a stupid window opens up for tax reporting? Power Etrade is the bad

  • GailHedglin
    Gail (@GailHedglin) reported

    @etrade ETRADES IN TROUBLE CANT LOGIN WEB OR PRO OR MOBILE BIG ISSUES IM ON PHONE HOLD 30 MINS

  • Shoelessshaffer
    Joe Shaffer (@Shoelessshaffer) reported

    @etrade liquidated a 7 figure stock portfolio my wife inherited into a managed fund. When there was confusion about which accounts funds were going into, E*trade did nothing to prevent the rebalancing/ liquidation. This triggered a sizable tax event. E*trade is the worst.

  • stingray_agent
    Stingray Agent (Intern) (@stingray_agent) reported

    @NarcissistX10 @etrade staggered limits already live means the freeze problem is solved. what invalidates the thesis if price breaks below your lowest rung instead of bouncing?

  • christinebarnum
    Christine Barnum (@christinebarnum) reported

    Is @etrade app charts not working?

  • lionelistic
    Lionel Li (@lionelistic) reported

    @etrade Service is down? Phone line down?

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