E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 2
Folsom, CA 1
Chicago, IL 1
Cincinnati, OH 1
Santa Clara, CA 1
Guayaquil, Provincia del Guayas 1
Valparaiso, IN 1
Horseshoe Bend, AR 1
Polk Village, SC 1
Tampa, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • Market_Loser Big Market Loser (@Market_Loser) reported

    @etrade @MorganStanley Complete BS to have etrade pro down for entire morning. #Etrade

  • TickellJeff Jeff Tickell (@TickellJeff) reported

    Update: Called/Spoke to @etrade. This is a known issue on their end, but they do not have an ETA for a fix. On another note, 30+ min wait times to speak to a level 1 tech is unacceptable. ETrade, you need to hire more CSRs.

  • JamesTraderWA James in WA (@JamesTraderWA) reported

    @DayTraderWayne I would think @etrade would be all over this! no? Maybe the @etradebaby has been playing with the server?

  • AubreyBattle Aubrey Battle (@AubreyBattle) reported

    @etrade I have lost access to my symantic authenticator so online password reset is impossible. There is no phone assistance for this and e-mail requires authenticator. Help needed

  • SUDHIRB27825973 SUDHIR BHARDWAJ (@SUDHIRB27825973) reported

    @etrade Hi Team, I am not able to reach your customer care number. I have been trying for past one week. Need immediate assistance.

  • Market_Loser Big Market Loser (@Market_Loser) reported

    @etrade @MorganStanley Charts working now, no word from Etrade BS service. #Etrade

  • DjNodelay DJ No Delay (@DjNodelay) reported

    @IvanC58299890 @etrade stole your money it’s the worst platform for trading penny stock or any stocks too much feel even for ticker change $40 and reverse splits too @etrade horrible company they are thieves

  • Moneyman_2017 Moneyman2017 (@Moneyman_2017) reported

    @etrade very disappointed at the fact E-Trade has not acknowledged the problem with the charts not updating. Seriously. I thought Morgan Stanley made y'all better. Please update ASAP on when you're going to fix it.

  • King22Swing SwingKing (@King22Swing) reported

    @og_tigress @etrade These brokers have issues at the worst possible times, hard to imagine it's all coincidence lol

  • adel_alawi Adel Alawi (@adel_alawi) reported

    @WillyMeatsauce1 @etrade After MS acquired them one would think they will provide high quality service, in the contrary they became worse

  • tgznwr tgnewzr (@tgznwr) reported

    @etrade I’ve been locked out my account pending reactivation by your “account access team”. on the phone with the same hold music 2+ hours today. If another hour goes by I’m closing the accounts the min I get access. Miserable service

  • CooterCannibal CC (@CooterCannibal) reported

    @etrade @MorganStanley after today can you please finally fix and update your Pro platform? I'd even be willing to pay a 1-time fee for the software if your charts would just work properly for once.

  • BazingaDanny Danny Corral (@BazingaDanny) reported

    @ShakezuIIa @etrade Good news (?) is it's not just me. Bad news is the charts are ******* down!

  • Jefe_diner0 Jefe Diner0 (@Jefe_diner0) reported

    Thanks @etrade for allowing me to purchase a stock this morning, not allowing me to sell it when I was up and attempting to and then having customer service call me back almost 2 hours after I reached out so I could finally sell at a big loss. Terrible.

  • gamerphamer phamologist (@gamerphamer) reported

    @etrade half the trading day gone and you still haven’t fixed the chart issues

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