E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 2
Oklahoma City, OK 2
Houston, TX 1
Pompano Beach, FL 1
Colchester, England 1
Columbus, OH 1
Los Angeles, CA 1
Reşiţa, Judeţul Caraş-Severin 1
Metuchen, NJ 1
Rochester, NY 1
Loganton, PA 1
North Port, FL 1
Maricopa, AZ 1
Plano, TX 1
Ruskin, FL 1
Dublin, CA 1
Torrance, CA 1
New York City, NY 1
Concord, NC 1
Fremont, CA 1
Wallingford, CT 1
Juneau, AK 1
Clermont, FL 1
Panaji, GA 1
Cypress, TX 1
Fort Lauderdale, FL 1
Portland, OR 1
Inkster, MI 1
Geneva, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • goldguy_79 Goldguy_79 (@goldguy_79) reported

    @etrade answer your damn support line! Good lord how do people even want to work with you as a brokerage???

  • iAm_CheNasty Cara+Camille Home and Linen Fragrances (@iAm_CheNasty) reported

    Not me having to reschedule my damn appointment with my accountant because @etrade doesn’t send out 1099s until the 15th 😒

  • anicole08 Alaina  (@anicole08) reported

    @HeyJapheth @etrade I’ve had this issue before 😫

  • ThetaSavedMe Giga 🤡 Gordon (@ThetaSavedMe) reported

    @tradinggrounds @etrade It is really bad

  • 30Alexandre2019 Alex (@30Alexandre2019) reported

    @etrade Investing? Why? BUILDINGS BURN TO THE GROUND ON SNOW SEASON -*SNOW SEASON!- the investing records are BURNED TO DELETE EVIDENCE! **** "INVESTING"!

  • HeyJapheth JAPHETH 🇰🇪/🇺🇸🔥🔥 (@HeyJapheth) reported

    E*Trade pro sometimes won’t Launch after you try to login. Any idea this is happening @etrade

  • BishopCallands + David M. Callands Jr (@BishopCallands) reported

    @TheNotFakeDC @etrade I was told they had sold some of my holding because of a $38 Reorganization fee. No communication nothing. Found out it’s like the 4th or 5th time within the last year this has happened. Don’t charge your customer because a company mergers or stop split! #ImOut

  • lindarameraolc1 lindaramer@aol.com (@lindarameraolc1) reported

    @etrade @KevinElston Why does it take TWO hours to answer a phone call? Can't email can't chat. WTF

  • Cerberus0fHades Cerberus (@Cerberus0fHades) reported

    @etrade How about you guys fix your phone lines and pick up service calls instead of worrying about the skin color of a handful of extremely rich people?

  • fortuanteson Fortuanteson Biene 🐝 (@fortuanteson) reported

    @etrade Good lord, 90+ minute wait for telephone support?!

  • kokouoart Clare (@kokouoart) reported

    @etrade Equity is a FAILED concept because it deprives of opportunity's the skilled and talented based on bias premasters that don't always align with a company's best interest! people who in a healthy work environment will help support their fellow coworkers not hold them down.

  • Jack687835 Natasha (@Jack687835) reported

    @sturm60514 @etrade Today's three major U.S. stock indexes basically closed down. What do you think about the later stage?

  • writerlane S Lane Porter (@writerlane) reported

    @etrade Fix your cust serv issues. No live chat. No email. 90 minute phone waits. Unacceptable.

  • JakSlayter JackSlater (@JakSlayter) reported

    @etrade called again today. Estimated wait time “greater than 2 hours”. Wtf?

  • rmartinezcc Ricardo Martínez (@rmartinezcc) reported

    Yesterday I got an email from @etrade asking me to contact them ASAP. After 2 hours on hold my international call gets dropped. I called again and wait time is >2 hrs. No other way to contact them. Thank you for providing such a terrible customer experience. 23 years as a clt.

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