E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 2
Dallas, TX 1
Redwood City, CA 1
Dublin, Leinster 1
Alden, NY 1
Farm Hill, FL 1
Duluth, GA 1
Thousand Oaks, CA 1
Orlando, FL 1
Lakewood, CO 1
San Francisco, CA 1
San Diego, CA 1
Temecula, CA 1
Plattsburgh, NY 1
North Wales, PA 1
Pompano Beach, FL 1
Colchester, England 1
Columbus, OH 1
Atlanta, GA 1
Los Angeles, CA 1
Reşiţa, Judeţul Caraş-Severin 1
Metuchen, NJ 1
Rochester, NY 1
Loganton, PA 1
North Port, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • Nickoo_2554 Nick (@Nickoo_2554) reported

    @etrade Your app is down, people can’t login or trade

  • blind_trader Michael (@blind_trader) reported

    **** you @etrade. My $SLV option I have been in for at least 6 months is down over $100 b/c you didn't fill my order.

  • RaviAppasani Rav_cap (@RaviAppasani) reported

    @etrade down again? Not able to login on app.

  • Chriswallback Chris Wall (@Chriswallback) reported

    Damn, you executed the order at $227? An hour after I sold for market? Couldn’t get it together a week after knowing about high volume? @etrade

  • katpop Katerina (@katpop) reported

    @etrade is etrade down.....app not working at all...will not allow anyone to sign in and on pc you can get in but can't do much.....info please?

  • ikie4444 Sotirios🇬🇷 (@ikie4444) reported

    BIG ******* PROBLEMS @etrade fix your **** or a lawsuit is coming

  • AJTheRockstarr AJ (@AJTheRockstarr) reported

    @etrade WHY IS NO ONE ANSWERING YOUR CUSTOMER SERVICE LINE I HAVE BEEN ON HOLD FOR NEARLY AN HOUR. WHY CAN I NOT SELL MY POSITION. I NEED ANSWERS I CALLED FROM A DIFFERENT LINE AND NOW IT WILL NOT WORK CLASS ACTION LAW SUIT WILL BE IN THE WORKS CONGRATS YOU GUYS ****** UP LIKE THE REST

  • Thrackx Thrack (@Thrackx) reported

    @InvestorsLive @dastrader @etrade All brokers need to offer it imo. Literally the only platform that doesn't have issues.

  • cutyourmullet Nunya (@cutyourmullet) reported

    @WolfOfWeedST @etrade Cant get through to customer service, live chat isn’t available, and branch locations aren’t answering. Wtf....?

  • FrayedEnds21 Brand (@FrayedEnds21) reported

    @etrade 121 min live chat wait? No phone service at all. Really? while Markets jump all over the place and we can't buy or sell?

  • GeigerRacing David Geiger (@GeigerRacing) reported

    @etrade I enjoy your app, but is there ANY way to make it faster? I thought it was a ME issue. But it isn’t. The app just runs slow.

  • tvinge Forrest Capital (@tvinge) reported

    @WolfOfWeedST @etrade I am at 55 min not chat available 20 min later confirmations terrible

  • ha_vilz Hector (@ha_vilz) reported

    @etrade Crazy you won't let me exit my position at a profit, now i'm losing on the trade and still can't exit. Tried to call but your phones are down. Over the tech issues, I will definitely will be closing both of my accounts when I am able to exit my position. Horrible broker

  • VisceralVybz Intrinsic Atrophy (@VisceralVybz) reported

    @katpop @etrade It’s not working for me either. Won’t even fill basic market orders or any of my sell positions

  • androidmj androidmj (@androidmj) reported

    @steven_shaffer @etrade So frustrated. Can't even trade normal names AND phones are down.

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