E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 2
Atlanta, GA 2
Alden, NY 1
Farm Hill, FL 1
Duluth, GA 1
Thousand Oaks, CA 1
Orlando, FL 1
Lakewood, CO 1
San Francisco, CA 1
San Diego, CA 1
Temecula, CA 1
Plattsburgh, NY 1
North Wales, PA 1
Pompano Beach, FL 1
Colchester, England 1
Columbus, OH 1
Los Angeles, CA 1
Reşiţa, Judeţul Caraş-Severin 1
Metuchen, NJ 1
Rochester, NY 1
Loganton, PA 1
North Port, FL 1
Maricopa, AZ 1
Plano, TX 1
Ruskin, FL 1
Dublin, CA 1
Torrance, CA 1
New York City, NY 1
Concord, NC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • _d_f_II Yesterday was Tuesday, right? But today is Tuesday (@_d_f_II) reported

    @etrade Who cares. You’ve been ******* around locking out my account. Keeping me from buying or selling. No one responds to messages and I stay on hold forever. What is your problem and why won’t you tell customers that you’re having problems

  • PastryWarden TraderChef (@PastryWarden) reported

    $PBTS What ******** @etrade? Why do I have to call you to place my order What ******** is the purpose for your platform?

  • NovaInfernuss industry baby by lil nas x (the song by lil nas x) (@NovaInfernuss) reported

    @etrade shut ******** up i didnt ask

  • pbreit Patrick Breitenbach 🇺🇸 (@pbreit) reported

    @callmehouck I wouldn't. My (very few) wires take a few clicks. UI is good-not-great. Customer support adequate. Don't experience (m)any false declines. @etrade

  • carrisamarie0 Carrisa Palmieri (@carrisamarie0) reported

    @etrade Hello investors Know the difference between holding your crypto in an exchange wallet or in a decentralized wallet. Don’t just hold your crypto in your exchange wallet, You have to put your crypto to work by investing with a professional trader to help you accumulate wealth #btc

  • Gl60507298 Gl (@Gl60507298) reported

    @EaterofTendies @etrade I have a similar problem. Paper trade orders fill but aren't displayed in the positions tab.

  • TampaWatcher TampaMan (@TampaWatcher) reported

    @jsmithxc11 @etrade @TDAmeritrade ETrade user for 20 years, no issues. They do not allow buying of dark ☠ otcs. Execution is quick.

  • Outnumbereddan Outnumbered Dan (@Outnumbereddan) reported

    @jsmithxc11 @etrade @TDAmeritrade I have etrade. Excellent customer service. A human on the phone minutes usually.

  • CondovaTrades Julia Cordova (@CondovaTrades) reported

    WTF is wrong with @etrade today? Are we doing this by hand?

  • elight Evan Light (@elight) reported

    @etrade That is positively awful user experience! The dialogs, at login, are deceptive! They make it appear that I should be able to only enter my OTP! Don’t make it even HARDER for customers to login securely! Using a OTP already makes it harder!

  • The_real_David David (@The_real_David) reported

    @etrade no I didn’t average down either.

  • OptionsRule OptionsRule (ORB) (@OptionsRule) reported

    Weird seeing some selective options chains not loading in @etrade Partial outage?

  • RonaldMcPaul Ronald McPaul, too dumb to find sell button (@RonaldMcPaul) reported

    @WSBArmy Etrade didn't fill my 100 $AMC #AMC @ $32.07 buy limit order even though other people are bragging about their $31 dollar fills. Did @etrade have a glitch today?

  • dustyrwilliams Dusty Williams (@dustyrwilliams) reported

    Gotta say, @Plaid gives great customer service! Reached out for help & they were thorough & helpful. Ultimately the connection problem with @etrade needed some real dev time to solve, but they didn't forget about me & notified me weeks later once the problem was fixed. Thanks!

  • pushparaj_vm Pushparaj (@pushparaj_vm) reported

    @etrade - I am unable to submit for new IPOs. It was working before and now it is not working, I am not getting a proper explanation on why I am not eligible to participate.. answer I was given by representative was to keep checking profile which doesn’t make sense

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