E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 3 |
| San Francisco, CA | 2 |
| Kralendijk, Bonaire | 1 |
| Charlotte, NC | 1 |
| Elmont, NY | 1 |
| Wellsford, Auckland | 1 |
| Idar-Oberstein, Rheinland-Pfalz | 1 |
| Las Vegas, NV | 1 |
| Peoria, IL | 1 |
| Troutdale, OR | 1 |
| Indianapolis, IN | 1 |
| Salt Lake City, UT | 1 |
| Dallas, TX | 1 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Atlanta, GA | 1 |
| Los Angeles, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Mimir
(@MimirLeitandi) reported
@ApplebeesKuwait @etrade My money finally hit Robinhood today after 4 days. I just initiated a transfer to my bank and that'll take another 3-4 days. **** these jew sharks.
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BNew
(@William29835947) reported
@etrade is this an actual joke. I’ve been on hold for a total of 4 hours and 42 minutes right now. How in a time with people out of work can’t you get your chat support to work or pick up the phone what do you have a room of 6 people answering because that’s the only excuse
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wdrspr66
(@wdrspr66) reported
@etrade E*Trade Pro layouts will not open. Happened this morning. Re-did my entire layout (watchlists, charts, scanners) Saved it multiple times despite it being slow and glitchy. Just opened layout again and entire layout is blank. Inexcusable!!
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sean casteel
(@seancasteel7) reported
@0001_Trader @etrade @TDAmeritrade Oh I know! I use E*TRADE as well and love it. I was just trying to help people, if they had an issue purchasing they’d have the knowledge to try purchasing a different way. And yes. That would SUCK *** paying that much in fees!!
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Donna Toral
(@DonnaToral) reported
@etrade has the WORST CUSTOMER SERVICE ever!
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Sidhartha Priye
(@sidharthapriye) reported
Hey @etrade - you sold off a limit order set at $160 at a market price of 243$ and change. Why the hell would you do that.I have DMed you regarding this and have been trying to reach you for last 2 days but your awful customer service doesn’t pick up @SEC_News @chamath #DoNotSell
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Jessica Ablamsky
(@jablamsky) reported
@j_aja4 @etrade I also had issues buying and selling. Not ok.
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@8thGradeStan®
(@xfillorian) reported
Yo @etrade pick up the damn phone; it's been an hour and 40 minutes @etrade4rias
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Content Creator
(@TheBoulNate) reported
@D_Frank34 @SoFi @etrade Damn.. yeah I was looking for a site where I can do partial shares
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AJA4
(@j_aja4) reported
@jablamsky @etrade Ever get an answer? It got better by the afternoon yesterday, and no problems today.
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DoWhatYouCan
(@dleitul) reported
from
Los Angeles, California
@LakeplaySteve @etrade I have tried for a week to reach them, and spent over 6 hours on hold at this point. This is so incredibly inappropriate and borderline unethical at this point. I can’t access my own money. I’m filling a complaint with the SEC.
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Joe Caron
(@jcaron5) reported
@InfinityTradesX @etrade I trade on E*TRADE, @TradeStation and interactive brokers. I like TradeStation platform but for the last 4 days can’t call, chat email support I needed to withdraw cash. Took me 1 min at E*TRADE. May move my account over
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Trip
(@XspensiveTTV) reported
@etrade might be the worst app I’ve ever used. I put money in a week ago. They took the money out of my bank ... it says “cash value” but I still don’t have any buy power nor can I withdrawal.
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Sarah Kay
(@HelloSarahkay) reported
@grudgegoat @etrade This same thing is happening to me too. Can’t get through to anyone via phone chat or email. Wtf
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Coinicarus.💩coin.Encryption🗝️Algo
(@Coinicarus) reported
@jessedo @etrade Sadly many people really have no idea how slow final settlement is in our current system.
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