E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 3
Dallas, TX 2
San Francisco, CA 2
Butler, PA 1
East Sandwich, MA 1
Chicago, IL 1
Liberty, NY 1
Franklin, MA 1
Redmond, WA 1
San Gabriel, CA 1
West Jordan, UT 1
Mohnton, PA 1
Laredo, TX 1
Needham, MA 1
Kralendijk, Bonaire 1
Charlotte, NC 1
Elmont, NY 1
Wellsford, Auckland 1
Idar-Oberstein, Rheinland-Pfalz 1
Las Vegas, NV 1
Peoria, IL 1
Troutdale, OR 1
Indianapolis, IN 1
Salt Lake City, UT 1
Redwood City, CA 1
Dublin, Leinster 1
Alden, NY 1
Farm Hill, FL 1
Duluth, GA 1
Thousand Oaks, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • sportsguy312 sportsguy312 (@sportsguy312) reported

    @etrade Don’t get an account here unless you want awful customer service and 3 plus hour hold times.

  • Dant_aj Dante Anzoleaga (@Dant_aj) reported

    @lnxeng @etrade I had same issue some while ago but someone on here recommended me to ultimatetech_tools on instagram. And he helped me get mine rectified. I advice you go to him

  • taylormaai taylormaai (@taylormaai) reported

    @etrade 2 hour wait time? You've been holding my IRA money in Limbo for over 10 years. I can't get this issue resolved. Could you not implement a Call-Back system?

  • StrangeAirships LT (@StrangeAirships) reported

    Hey, @etrade. My account is locked due to suspicious activity, but whenever I call you I’m on hold for over 30 minutes & eventually give up because I have a life to live. How can I get a hold of someone to help me?

  • FCMichelTelo_SP FC Michel Teló SP (@FCMichelTelo_SP) reported

    @StrangeAirships @etrade Same thing happened to me few weeks back someone on here recommend @legittoolz he help me recover my locked account In 30mins. His an expert

  • jjamesjd Jacqueline James (@jjamesjd) reported

    @etrade do you know what might also cause a mass sell off? Your more than 2 hour wait time to speak with a customer service representative.

  • TimChessman Tim Chessman Voiceovers 🎬🎙 (@TimChessman) reported

    @dapstats @etrade Of course! Should’ve known! I wonder if they have the same supply chain issues over at @TDAmeritradePR ?

  • youngpontiff Lehman Brothers 🦅 (@youngpontiff) reported

    @thetradingchick I put $2000 in Compuware $CPWR in 2000. I was in high school and it was the first stock I ever bought (@etrade). One day later they reported earnings and the stock went down 50%. Then came the bursting of the tech bubble, and I was left with about $500. #Y2K

  • Sobre_o_Canada Curiosidades sobre o Canada 🍁 (@Sobre_o_Canada) reported

    @TimBovee @etrade Are you trying to get over your account related issues?contact @jassim200936 Twitter, they help with all hacked, banned, disabled,locked account related issues, she’ll help you ✅

  • hplon3 hplon (@hplon3) reported

    @etrade @wizardoftheuae @etrade NO ONE ANSWERS THE CUSTOMER SERVICE PHONE #!!!

  • DavidBowserRuns David Bowser (@DavidBowserRuns) reported

    OK @etrade. Figure out how customer service works or lose customers. 90 min hold. No chat option. No access to MY MONEY.

  • claybster Charlene (@claybster) reported

    @etrade @etrade I’ve been on hold waiting for customer service for 2 hours today and 2 hours yesterday - when your only other support option is mail, this is completely unacceptable.

  • TimBovee Tim Bovee (@TimBovee) reported

    @etrade I'd love to take advantage of these opportunities, but I've been locked out of my account for a week, online fixes don't work, and it's impossible to get customer support by phone. If this goes on you'll be causing me real financial harm.

  • IdealisticGary Idealistic Gary Gensler (@IdealisticGary) reported

    Hey everyone, @etrade is refusing to take customer service calls right now...something weird is happening!!! #AMCtothemoon

  • hplon3 hplon (@hplon3) reported

    @etrade has the ABSOLUTE WORST CUSTOMER SERVICE. Been locked out of acct for 2wk bc VIP 2F security code doesn’t work. No one answers the customer service #!! HELP!

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