E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 3 |
| San Francisco, CA | 2 |
| Mohnton, PA | 1 |
| Laredo, TX | 1 |
| Needham, MA | 1 |
| Kralendijk, Bonaire | 1 |
| Charlotte, NC | 1 |
| Elmont, NY | 1 |
| Wellsford, Auckland | 1 |
| Idar-Oberstein, Rheinland-Pfalz | 1 |
| Las Vegas, NV | 1 |
| Peoria, IL | 1 |
| Troutdale, OR | 1 |
| Indianapolis, IN | 1 |
| Salt Lake City, UT | 1 |
| Dallas, TX | 1 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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A.C
(@AtsmonNow) reported
@etrade What a disgrace, 3.5 hr waiting on the phone with your dumb music playing, and still no response. HELL of a customer service !. See you in court for not providing tax info in timely manner. You'll be liable for any latencies on my tax report !.
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Common Cents (Natural immunity) (Seed Oil Free)
(@Enorec) reported
@etrade waiting 2+ hours to speak to a customer service rep is outrageous and unacceptable.
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James Sun
(@LSKMSun) reported
@etrade Call for what??? I have pointed out the issue ... why you want to waste more of my time? Reckless reply
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Jazzartdesign
(@jazzartdesign) reported
@etrade As a deaf person, I asked E*Trade to please accommodate my disability by providing support through email. They refuse and told me to call their phone number. Talk about ADA Violation.
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John
(@bohnjaxter) reported
@WillyMeatsauce1 @etrade "Read the fine print. We trickling down tax payments, not money!"
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Jazzartdesign
(@jazzartdesign) reported
@etrade Where is deaf/HOH support accommodation? Not having an email or chat support feature to accommodate people who can't talk on the phone is a serious violation of the ADA.
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Jazzartdesign
(@jazzartdesign) reported
@etrade where is deaf/hoh account support? I need immediate support for my account and I cannot call phone number.
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TooTall
(@sellpropertyFL) reported
@WillyMeatsauce1 @etrade Who ******** does your taxes H&R block?
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¡¿evetS
(@SteveIsAJackass) reported
Talking babies are never funny, especially when they have a second rate Ryan Reynolds voice and personality. @etrade @etradebaby Also, the fact that you've given this thing a twitter account. Bad marketing firm. Bad.
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DEEP STATE
(@MtHoodSasquatch) reported
@etrade Hey your dumb system wont let me open my mandated employee stock brokerage account and no one at E-Trade is at work to help since it's a "bank holiday"
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Jadam Acobs
(@JadamAcobs) reported
@etrade I swapped phones recently and I think VIP access is no longer registered correctly. Been on hold with support for ages. Can you help please?
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Sharp
(@OptionsSharp) reported
Anybody know how to upload 1099 form from E*trade to TurboTax? Really dont want to manually enter 1000+ trades... It's pretty clear @etrade and @turbotax aren't going to do anything to fix the issue since they have known about it for months
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Dereck Ske
(@DereckSke) reported
@WallstPlaya @etrade lol it still is lagging wtf
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Shawna Kat Bell
(@kat_shawna) reported
@chitowndude312 @etrade I'm also have the same issues. I can't stay on hold for hours on end. @etrade seems to be willfully okay with this low level service.
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AlphaHitchcock
(@SolanaTurtle) reported
Hey @etrade and @MorganStanley your website is not updating or showing current prices for the last hour or so...wtf?
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