E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 2 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Francisco, CA | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Atlanta, GA | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
| North Port, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Thomas 夏駿
(@acuedadamente) reported
@etrade This back and forth has been going on for literally weeks. When I ask if there is anything else I can do, they say that no, someone will contact me if so. No one has ever contacted me. I am liquidating all my holdings with them to rebuy in another broker because this is terrible
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RedPillOptionTrading
(@calvin_RPOT) reported
@etrade fix the platform so I can look at all my accounts at one time!! Get it together!
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Sиєαкуиєѕѕ
(@Sneakyness) reported
@atomly @etrade They have two other customer support numbers you could call in the meantime, lmao 800-786-2575 & 800-387-2331
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Michael Braden
(@blkhwksoldier) reported
@etrade I’m trying to log into my account and get a message to contact customer service. That’s fine, let me call. 90 min hold time? And no option for e-trade to call me back. Ridiculous.
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Sandy Barket
(@SandyBarket) reported
@etrade customer service sucks because MBA/CPA cheap operation. Servers are slow buy/sell transactions take forever to complete. Could be they lost a lot of customers. Someone I know who left them is getting emails soliciting business. No way. Morgan Stanley screwed @etrade up.
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DFLY
(@GreenTeamDFLY) reported
@ldev117 @etrade Everyone I talk to IS having the same issue STILL after all these months when Etrade switched service provider or whatever. I even had a tech see it real time while was talking to him & here now 6 months later still not working. Really throwing ppl off & most dont even know it
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Wes Gray 🇺🇸🗽🤙
(@alphaarchitect) reported
@robocraw @etrade need to fix some data in their custody pipes
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Tim
(@Tim75957273) reported
@etrade on Android etrade app I get error message when doing an analyst Research it works fine going to website
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pratfall54
(@ErIcNel84194499) reported
@etrade all they Can do is apologize, which is weakness! Meaning they can’t take care of their business, and the apology does nothing for the customer. The service reps are actually very helpful it’s the others who you can’t talk to that just don’t care.
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StarStein
(@StarSteins) reported
@etrade Fix your freaking iPhone app. It showed me just right now that $WISH was priced at $23.7. Fix your freaking iPhone goddamn app !
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GG
(@prettycoolvid) reported
@MerrillLynch bought out @etrade.... Does that mean I can use @BankofAmerica atms? As an Etrade customer... Since Merrill owns Bank of America
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The Good 'NYPD' Lieutenant 🇺🇸Let's Go Brandon
(@bklyngk) reported
@StarSteins @etrade It's probably a decimal point issue. 2.37 would be more believable.
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Morray
(@MorrayFive) reported
@shoe_cassel @etrade Had exactly the same issue but i was helped by a hacker called KridCrack on Instagram he's the best. Text or WhatsApp him +14144854707
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pjcomedysportz
(@pjcomedysportz) reported
@etrade TWO HOURS ON HOLD!!!! WTF?????????
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Priyanca Pande
(@PriyankaPande09) reported
Worst customer service ever @etrade Been on hold for 4 hours today and still counting…..
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