E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 3
San Francisco, CA 2
Elmont, NY 1
Wellsford, Auckland 1
Idar-Oberstein, Rheinland-Pfalz 1
Las Vegas, NV 1
Peoria, IL 1
Troutdale, OR 1
Indianapolis, IN 1
Salt Lake City, UT 1
Dallas, TX 1
Redwood City, CA 1
Dublin, Leinster 1
Alden, NY 1
Farm Hill, FL 1
Duluth, GA 1
Thousand Oaks, CA 1
Orlando, FL 1
Lakewood, CO 1
San Diego, CA 1
Temecula, CA 1
Plattsburgh, NY 1
North Wales, PA 1
Pompano Beach, FL 1
Colchester, England 1
Columbus, OH 1
Atlanta, GA 1
Los Angeles, CA 1
Reşiţa, Judeţul Caraş-Severin 1
Metuchen, NJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • megaphone2019 Michael Migliaccio (@megaphone2019) reported

    @etrade **** sleep I’m in everything deep ***** $DWAC $PHUN $PHUNW 🚀🚀🚀🚀🚀🚀🚀🖕🖕 **** THE SHORTS 🩳 Let’s push push into thousands of %

  • FullSend25 Daniel Kleist (@FullSend25) reported

    @AMCbiggums @etrade Etrade you need to go through Etrade Pro. Etrade is just as bad as RH. They're owned by the criminal enterprise Morgan Stanley. I use Etrade simply because they have the simplest quick trading platform. You can get your trades in and make edits within split seconds.

  • Blazer_Ram0n Dave (@Blazer_Ram0n) reported

    @etrade I believe my account was compromised and I called your support number. I’ve been on hold for FOUR HOURS. You should be ashamed #poorcustomerservice #etrade

  • megaphone2019 Michael Migliaccio (@megaphone2019) reported

    @etrade **** sleep I’m in everything deep ***** $DWAC $PHUN $PHUNW 🚀🚀🚀🚀🚀🚀🚀🖕🖕 **** THE SHORTS 🩳 Let’s push push into thousands of %

  • thricerx7 RK💎 (@thricerx7) reported

    @RealJorgeRivera @Fidelity @etrade Sorry to hear that! I hope things change otherwise looking for a new broker might be in the future for you. I have been happy with Fidelity since I switched months ago, phone service is great too.

  • judge96796632 judge (@judge96796632) reported

    @Blazer_Ram0n @etrade My account also got compromised and support service aren’t doing anything about it, so I contacted ( cyber_heal ) on Instagram he successfully retrieved my account, he’s legit and reliable.

  • Stringfellowe_ Stringfellowe - (Serpico) (@Stringfellowe_) reported

    @etrade on hold for 2.5 hours. Seriously guys, this is insane. On what planet do you think this is good customer service.

  • NYCKillaOR “KillaOR” (@NYCKillaOR) reported from Manhattan, New York

    @etrade Damn - y’all gonna hurt some feelings with this one lol

  • DaronCDavis D. Carson Davis (@DaronCDavis) reported

    @ApeShit84 @AMCbiggums @etrade I find the UX on all of them pretty bad, especially compared to Webull. I've slowly gotten used to TOS and Fidelity ATP and now use them both. But I'll admit Fidelity is sometimes painfully slow

  • pepesandiego Pepe (@pepesandiego) reported

    @etrade I've been trying to contact customer service for days, can't get anyone to answer the phone it is an urgent matter, what is going on?

  • Heyvides1 Heyvides (@Heyvides1) reported

    @etrade How come you can’t transfer my shares? I purchased them through you but you can’t find them? Did you not actually purchase these? Are the IOU’s? This is not the service I signed up for and I don’t think most of your customers did either. Extremely shady practices on your part

  • 23Masker masker_23 (@23Masker) reported

    @etrade Worst trading platform I have ever used never lets you buy and sell quickly, takes forever to allow for a transaction to be done to have purchasing power again, and if you ever have to call customer service expect an hour or more long wait before you talk to a human being.

  • Beemo723 Chris Beeman (@Beemo723) reported

    @BretBaier Big fan, been on @etrade and can’t get my money from them. Any chance you can help?

  • jerrylindsay69 Jerry Lindsay (@jerrylindsay69) reported

    @AMCbiggums @etrade Biggums I just got think or swim, but I don’t see the order drop down. Am I on the right platform?

  • sonnyleevan Sonny Van (@sonnyleevan) reported

    @etrade blows! Why ******** are you asking me to enter my password over the phone then reset automatically it without confirming. I use a password manager FFS

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