E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Oklahoma City, OK 2
North Port, FL 1
Maricopa, AZ 1
Plano, TX 1
Ruskin, FL 1
Dublin, CA 1
Torrance, CA 1
New York City, NY 1
Atlanta, GA 1
Concord, NC 1
Fremont, CA 1
Wallingford, CT 1
Juneau, AK 1
Clermont, FL 1
Panaji, GA 1
Cypress, TX 1
Fort Lauderdale, FL 1
Portland, OR 1
Inkster, MI 1
Geneva, IL 1
Chicago, IL 1
Rock Hill, SC 1
Sacramento, CA 1
Daytona Beach, FL 1
Washington, D.C., DC 1
Kagha, Bhutan 1
Phoenix, AZ 1
Palm Coast, FL 1
Sollentuna, Stockholm 1
Santo Domingo, Distrito Nacional 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • MrKobayashii Kobayashi (@MrKobayashii) reported

    @etrade Same here... Impossible to work, pro software has been having connection issues all day long... SMH #etrade #etradepro

  • All_CEUs AllCEUs Counselor Education with Dawn-Elise Snipes (@All_CEUs) reported

    @Etrade level 2 data has been down ALL day, a service you charge EXTRA for. Can you give an estimated time it will be fixed? I am flying blind

  • PaulRizzo504 Paul Rizzo (@PaulRizzo504) reported

    7pm (CST) and @etrade is still displaying incorrect prices on my portfolio. I literally cannot tell you how much I made today and I have tried logging in from different computers. The quotes are just completely wrong. Still displaying $CSCO @ $46.245 but it closed at $47.51 WTF

  • MikeBacanu mbc22 (@MikeBacanu) reported

    @etrade You have been having problems every single day with the Pro version. Today, Level2 is not working. It’s been disconnecting all day long. What is going on???

  • stock_gambit Stock_Gambit (@stock_gambit) reported

    Is anyone else having problems uploading E*TRADE 1099 into TurboTax?? @turbotax @etrade

  • GreenTeamDFLY DFLY (@GreenTeamDFLY) reported

    Come on @Etrade get your ish right my gosh. Again unacceptable L2 probs ALL day yet again! I mean now I am thinking this MS merger is the issue. I get it add compacity, new updates etc especially w/ all new traders out here but probs ALL day is NOT cool! My gosh f up worst times!

  • GreenTeamDFLY DFLY (@GreenTeamDFLY) reported

    @SR25588901 @etrade all day probs..i hate to believe/think that this is ALL a result of the stupid merger and etrade getting changed by them when they should have left good enough ALONE! All my years with etrade L2s NEVER had more probs in all the years combined as have had over past months. Not coo

  • themusicchatpod The Music Chat Podcast (@themusicchatpod) reported

    @etrade Fix your client platform, then maybe think about tweeting something about the financial markets. Get your priorities straight @etrade

  • PaulRizzo504 Paul Rizzo (@PaulRizzo504) reported

    @etrade You guys are clearly having issues with your stock quote tracker today and have been dead silent. Not sure if it is the volume or what but this is very worrying. Watching my portfolio swing by entire percentage points from one refresh to the next is ridiculous.

  • 7071kevin Kevinvisible (@7071kevin) reported

    @OCMillionaire @etrade It does it to me every single day. @etrade Never disappoints in disappointing. Ask me about my 6 hrs on hold with them. *Literally 6 ******* hrs*, and 3 different people that couldn't help me.

  • strobist David Hobby (@strobist) reported

    @MorganStanley @MorganStanley I’ve been a loyal @etrade customer since it was a text-based service on AOL in the 1990s. That said, I will migrate to the first full-service brokerage that offers full $BTC custody integration for retail clients.

  • CHISUM07 Joshua Chisum (@CHISUM07) reported

    @etrade Level 2 quotes have been down since 10am. I'm not the only trader with this problem. That MS money didn't go to tech maintenance I see...

  • hyecoffee Hye Park (@hyecoffee) reported

    @etrade WTF! No one is answering the phone?! I’m dumping your platform!

  • seahunnids Hunnids (@seahunnids) reported

    @etrade Too bad none of it matters because your platform is a piece of ****

  • GoGyroGo Go! Gyro! Go! (@GoGyroGo) reported

    @etrade On hold for over an hour. Need tax help. Chat on website is down every time I check. Wasting my day trying to get help from your company. Not a happy customer.

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