E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 3
San Francisco, CA 2
Charlotte, NC 1
Elmont, NY 1
Wellsford, Auckland 1
Idar-Oberstein, Rheinland-Pfalz 1
Las Vegas, NV 1
Peoria, IL 1
Troutdale, OR 1
Indianapolis, IN 1
Salt Lake City, UT 1
Dallas, TX 1
Redwood City, CA 1
Dublin, Leinster 1
Alden, NY 1
Farm Hill, FL 1
Duluth, GA 1
Thousand Oaks, CA 1
Orlando, FL 1
Lakewood, CO 1
San Diego, CA 1
Temecula, CA 1
Plattsburgh, NY 1
North Wales, PA 1
Pompano Beach, FL 1
Colchester, England 1
Columbus, OH 1
Atlanta, GA 1
Los Angeles, CA 1
Reşiţa, Judeţul Caraş-Severin 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • AlsoDiegoV Diego (@AlsoDiegoV) reported

    @etrade I been on the phone for 30+ minutes waiting for someone to help me. What you doin?

  • MikeWhitesox1 Mike (@MikeWhitesox1) reported

    @etrade worst trading platform on earth... I cancelled an order 4 HOURS ago its still pending ... meanwhile I can't trade !!! **** OFF ETRADE

  • hangwayo minG (@hangwayo) reported

    @fuckabosss @TDAmeritrade @etrade $NOK is slow.

  • NorCal99064465 NorCal49er (@NorCal99064465) reported

    @etrade I'm seeing you and me breaking up if you don't god damn fix your internal issues.

  • sportswizardd UNDEFEATED72’ 🧙‍♂️ (@sportswizardd) reported

    @etrade why does your customer service and website suck. Point is, y’all suck and nothing works. That’s all.

  • iceman600 iceman600 (@iceman600) reported

    @etrade fix your platform... P/L computations are all over the place. Computations are wrong 🤦🏽

  • MikeWhitesox1 Mike (@MikeWhitesox1) reported

    @etrade been on hold for three HOURS . if you are a trader DO NOT USE ETRADE ... SYSTEM DOWN

  • EricTAuthor Eric Thompson (@EricTAuthor) reported

    Holding a lot if $gme and needed some cash for a bill. Went to sell just a few shares when @etrade then gave an error saying those aren’t in my account. Glitch or proof they have zombie shares in the market and squeeze is still coming. Someone smarter than me please help $gme

  • AlecPugh1 Alec Pugh (@AlecPugh1) reported

    @etrade I put an order for $13.90 on AMC, it wasn’t executed until the stock hit the high of $17.25, I tried contacting customer service but I was put on hold and then the call dropped. Am I gonna get my money back? #nicetry #deleteetrade

  • j_aja4 AJA4 (@j_aja4) reported

    @jablamsky @etrade Same problem with @etrade here too.

  • plasticdoor cmccrory (@plasticdoor) reported

    @DSmith39 @etrade I think the big problem is that E*TRADE isn’t really E*TRADE anymore, it’s Morgan Stanley, so it’s now just like your father’s brokerage.

  • CAS_CAS_CAS LIVIN’ (@CAS_CAS_CAS) reported

    @etrade Can I please get some help? I’ve been on hold for over 2 hours now. Super frustrating—and I just opened my acct 10 days ago. Wish I knew it was going to be like this before I opened it.

  • JamesPrzybyls13 James Przybylski (@JamesPrzybyls13) reported

    After this mornings lag issues, I’m not sure if I like that several robinhood traders have migrated to @etrade . I don’t think E*TRADE was adequately prepared for it.

  • Thoughtcrime20 Arealpuppers (@Thoughtcrime20) reported

    @etrade you guys are a scam! On hold for two hours! You won’t let me use my money. App is down! Wtf!!!

  • Jonnysbc Jonnysb (@Jonnysbc) reported

    @etrade We’re seeing that your opening hour this mornin was a disaster to which you turned the phones off and closed down your online live help. That’s what we’re seeing. #FFS

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