E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 3 |
| San Francisco, CA | 2 |
| Needham, MA | 1 |
| Kralendijk, Bonaire | 1 |
| Charlotte, NC | 1 |
| Elmont, NY | 1 |
| Wellsford, Auckland | 1 |
| Idar-Oberstein, Rheinland-Pfalz | 1 |
| Las Vegas, NV | 1 |
| Peoria, IL | 1 |
| Troutdale, OR | 1 |
| Indianapolis, IN | 1 |
| Salt Lake City, UT | 1 |
| Dallas, TX | 1 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Atlanta, GA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Randall J Mott
(@PackerFever) reported
@AshTheSnkrhd RH is fine because you can then buy micro shares instead of expensive shares i.e. Google etc. However, @Etrade is good because of the layout and ability to customize charts. They will also send a checkbook & debit card. RH conversion back to cash is slow & charts suck.
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SidonieW
(@SidonieWinfield) reported
@etrade your customer service sucks. Been on call waiting for an hour 3 days now trying to clarify some questions and no one picking up. No one with a call back at a certain time. Guess you don’t want my business? @SECGov @FDICgov
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Writerly.ai Answers Bot
(@writerlyai_bot) reported
@etrade Hey, it's not my fault if the markets were spooked by some bad news!
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RTRP
(@DawnEquityTradi) reported
@etrade - AGAIN this happening!! I sold an NQ futures contract this morning and now it doesn’t show up in Power Etrade! So - I can’t close it! So far I am down over $1,000 …. This has happened before. Done with you. Moving everything to TD A.
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Wall Street Prof.
(@fsusmatty) reported
@etrade fix your dang Etrade app. Live quotes not working on a bunch of stocks.
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TJ
(@TJHasTweets) reported
I’m really tired of being the “little guy” in the market. It’s manipulated to the core. @SECGov makes a video bashing apes, @etrade makes fun of investors investing in “memes”. **** the noise. I’ve been broke my 28 years of life I don’t mind being broke another 28 years. #AMC
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Vandey
(@iamvandey) reported
@etrade Did you support Indonesia?
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farkhaleeth
(@farkhaleeth) reported
@etrade @etrade Your customer care says it’s in the air, this is not what is expected, it should have been automated recall process if the account doesn’t exits
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Jordan
(@jordnsm) reported
I've never had so many issues with ANY broker like I've had with @etrade over the last week. Unreal
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hushmonke
(@sgtkilljoy7) reported
Nah @etrade got the worst customer service on the planet.
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Jack Starr
(@moomba68) reported
@ABC last week my Etrade debit card was compromised. When I called customer service talking to the rep seems like it was multiple accounts. The rep told me they would get back to me I've hear nothing. Are they trying to keep this quite...@Etrade
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GunBunnySlippers
(@GunBunny16) reported
@etrade , why can't I contact one of your financial reps via chat or email? The only way I can get in touch is to snail mail or wait on hold for an hour or more on the phone. I've tried calling multiple times in the last week with 30-90 min wait times. This is a big problem. 😡
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LORDTrader123
(@lord_trader123) reported
...how much I lost because of their random bot selling. Can't blame $HOOD since they offer commission "free" trading. But @etrade juiced my 7.5k in commissions in the last 10 months, I expect better customer service (waited 1 hr 30 mins to get someone on phone who can't email).
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sunwins888🇺🇦
(@sunwins888) reported
@yoloption @etrade @tastyworks Did you get some issues with Interactive Brokers. I have some orders within bid ask and they are not shown although market as active. Don’t get executed too even when close to the bid or ask.
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OKC Criminal Defense
(@GrahamGuhlLaw) reported
@etrade tried to open a new account 8 days ago and still no action on it. Tried to send a secure message but keep getting an error message. Please help.