E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Oklahoma City, OK | 2 |
| North Port, FL | 1 |
| Maricopa, AZ | 1 |
| Plano, TX | 1 |
| Ruskin, FL | 1 |
| Dublin, CA | 1 |
| Torrance, CA | 1 |
| New York City, NY | 1 |
| Atlanta, GA | 1 |
| Concord, NC | 1 |
| Fremont, CA | 1 |
| Wallingford, CT | 1 |
| Juneau, AK | 1 |
| Clermont, FL | 1 |
| Panaji, GA | 1 |
| Cypress, TX | 1 |
| Fort Lauderdale, FL | 1 |
| Portland, OR | 1 |
| Inkster, MI | 1 |
| Geneva, IL | 1 |
| Chicago, IL | 1 |
| Rock Hill, SC | 1 |
| Sacramento, CA | 1 |
| Daytona Beach, FL | 1 |
| Washington, D.C., DC | 1 |
| Kagha, Bhutan | 1 |
| Phoenix, AZ | 1 |
| Palm Coast, FL | 1 |
| Sollentuna, Stockholm | 1 |
| Santo Domingo, Distrito Nacional | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Kobayashi
(@MrKobayashii) reported
@etrade Same here... Impossible to work, pro software has been having connection issues all day long... SMH #etrade #etradepro
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AllCEUs Counselor Education with Dawn-Elise Snipes
(@All_CEUs) reported
@Etrade level 2 data has been down ALL day, a service you charge EXTRA for. Can you give an estimated time it will be fixed? I am flying blind
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Paul Rizzo
(@PaulRizzo504) reported
7pm (CST) and @etrade is still displaying incorrect prices on my portfolio. I literally cannot tell you how much I made today and I have tried logging in from different computers. The quotes are just completely wrong. Still displaying $CSCO @ $46.245 but it closed at $47.51 WTF
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mbc22
(@MikeBacanu) reported
@etrade You have been having problems every single day with the Pro version. Today, Level2 is not working. It’s been disconnecting all day long. What is going on???
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Stock_Gambit
(@stock_gambit) reported
Is anyone else having problems uploading E*TRADE 1099 into TurboTax?? @turbotax @etrade
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DFLY
(@GreenTeamDFLY) reported
Come on @Etrade get your ish right my gosh. Again unacceptable L2 probs ALL day yet again! I mean now I am thinking this MS merger is the issue. I get it add compacity, new updates etc especially w/ all new traders out here but probs ALL day is NOT cool! My gosh f up worst times!
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DFLY
(@GreenTeamDFLY) reported
@SR25588901 @etrade all day probs..i hate to believe/think that this is ALL a result of the stupid merger and etrade getting changed by them when they should have left good enough ALONE! All my years with etrade L2s NEVER had more probs in all the years combined as have had over past months. Not coo
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The Music Chat Podcast
(@themusicchatpod) reported
@etrade Fix your client platform, then maybe think about tweeting something about the financial markets. Get your priorities straight @etrade
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Paul Rizzo
(@PaulRizzo504) reported
@etrade You guys are clearly having issues with your stock quote tracker today and have been dead silent. Not sure if it is the volume or what but this is very worrying. Watching my portfolio swing by entire percentage points from one refresh to the next is ridiculous.
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Kevinvisible
(@7071kevin) reported
@OCMillionaire @etrade It does it to me every single day. @etrade Never disappoints in disappointing. Ask me about my 6 hrs on hold with them. *Literally 6 ******* hrs*, and 3 different people that couldn't help me.
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David Hobby
(@strobist) reported
@MorganStanley @MorganStanley I’ve been a loyal @etrade customer since it was a text-based service on AOL in the 1990s. That said, I will migrate to the first full-service brokerage that offers full $BTC custody integration for retail clients.
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Joshua Chisum
(@CHISUM07) reported
@etrade Level 2 quotes have been down since 10am. I'm not the only trader with this problem. That MS money didn't go to tech maintenance I see...
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Hye Park
(@hyecoffee) reported
@etrade WTF! No one is answering the phone?! I’m dumping your platform!
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Hunnids
(@seahunnids) reported
@etrade Too bad none of it matters because your platform is a piece of ****
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Go! Gyro! Go!
(@GoGyroGo) reported
@etrade On hold for over an hour. Need tax help. Chat on website is down every time I check. Wasting my day trying to get help from your company. Not a happy customer.