E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 3 |
| Idar-Oberstein, Rheinland-Pfalz | 1 |
| Las Vegas, NV | 1 |
| Peoria, IL | 1 |
| Troutdale, OR | 1 |
| Indianapolis, IN | 1 |
| Salt Lake City, UT | 1 |
| Dallas, TX | 1 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Francisco, CA | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Atlanta, GA | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Alec Pugh
(@AlecPugh1) reported
@etrade I put an order for $13.90 on AMC, it wasn’t executed until the stock hit the high of $17.25, I tried contacting customer service but I was put on hold and then the call dropped. Am I gonna get my money back? #nicetry #deleteetrade
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LIVIN’
(@CAS_CAS_CAS) reported
@etrade Can I please get some help? I’ve been on hold for over 2 hours now. Super frustrating—and I just opened my acct 10 days ago. Wish I knew it was going to be like this before I opened it.
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Dan
(@DannyMo732) reported
@srchanddstry @etrade Been on hold for over an hour. The NEED. A call back service @etrade
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Jay
(@4topstocks) reported
@BankTheTrade @etrade No issues there. I called them this morning.
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Stock Hollywood
(@StockHollywood) reported
@etrade this is the first thing out of your mouth, how about an update as to what ******** is going on with your platform, website, etc. you cost a lot of ppl a lot of money today
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Just some guy.
(@Orbityl) reported
@DSmith39 @etrade Yeah, will be jumping in on the class action. The last two weeks has been nothing but losing money because they are broken at the open.
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rs
(@rstaude2) reported
@WolfOfWeedST @etrade Hey man - I am 100% better on power of E*TRADE app same issues all day with their normal dog **** app but PoE seems to be underutilized as of now
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Stewie
(@stuartpartridge) reported
@CordovaTrades @etrade I had trouble all morning. I blamed the GameStop trades
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LueMcClain
(@LueMcclain) reported
@etrade gotta be the worst trading app ever
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BM Stocks
(@bmonellacollege) reported
@etrade @etrade Check your DMs I’ve been ignored give me the manner if not I’ll be filing complaints and moving my money, who ever on your end dealt with my customer service Needs to be talked too/taken care of immediately
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Eric Thompson
(@EricTAuthor) reported
Holding a lot if $gme and needed some cash for a bill. Went to sell just a few shares when @etrade then gave an error saying those aren’t in my account. Glitch or proof they have zombie shares in the market and squeeze is still coming. Someone smarter than me please help $gme
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Architect_Trades
(@ArchitectTrades) reported
@Amp_Trades @etrade Same here.. tried to get customer service on the phone. No luck. Hung up after 2 hours on hold. @etrade adapt to the volume or get out the way.
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🏴☠️ RawDogg Stock Whisperer
(@loudanepro) reported
@Kwaz128 @etrade you asked a question on social media...I was just trying to help...
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Diego
(@AlsoDiegoV) reported
@etrade I been on the phone for 30+ minutes waiting for someone to help me. What you doin?
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Mike
(@MikeWhitesox1) reported
@etrade worst trading platform on earth... I cancelled an order 4 HOURS ago its still pending ... meanwhile I can't trade !!! **** OFF ETRADE
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