E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Juneau, AK | 1 |
| Clermont, FL | 1 |
| Panaji, GA | 1 |
| Cypress, TX | 1 |
| Fort Lauderdale, FL | 1 |
| Portland, OR | 1 |
| Inkster, MI | 1 |
| Geneva, IL | 1 |
| Chicago, IL | 1 |
| Rock Hill, SC | 1 |
| Sacramento, CA | 1 |
| Daytona Beach, FL | 1 |
| Washington, D.C., DC | 1 |
| Kagha, Bhutan | 1 |
| Phoenix, AZ | 1 |
| Palm Coast, FL | 1 |
| Sollentuna, Stockholm | 1 |
| Santo Domingo, Distrito Nacional | 1 |
| Las Vegas, NV | 1 |
| Camden, TN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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236
(@DT236) reported
anyone using Etrade pro have issues setting up Hot Keys with Stream deck? Doesn't seem to read the Hot key to make the order happen.@Etrade #daytrading #streamdeck $AAPL $TSLA
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Alcore
(@a1core1) reported
Hey, @etrade, why are your charts missing yesterday’s daily candle on Power E*TRADE mobile? Seriously guys, what’s up with these issues?
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Flint Beckstone
(@flintb22) reported
Did anyone else problems with @Etrade today?
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Bulllogic
(@BullLogic) reported
@shanak10 @etrade What's with the new web based platform and terrible scanners? Will that change or did you call for something else?
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LaGaritaCO
(@AMZKint) reported
@AskRobinhood @RobinhoodApp I can't believe how terrible the customer service is. I'll be running back to @etrade with open arms. Everyone stay from away from Robinhood. $SPY $DIA $QQQ $TSLA #Bitcoin
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Patrick Luberus
(@patrickluberus) reported
@etrade $Nano support in 2021? 👀 Zero fees, fastest cryptocurrency, more decentralized than Bitcoin, environmentally friendly, deterministic finality, no inflation
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Kate Marcus
(@kgm1050) reported
@etrade I was told to call customer service to transact in my account, and now I'm on hold going on 45 minutes. The last three times I've called it's the same deal. Your chat says there's a 2 hour wait as well. The disrespect for your customers time is BEYOND infuriating.
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Bulllogic
(@BullLogic) reported
Chat wait time on etrade is 69 minutes. What a colossal 2021 cluster ****! @etrade
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Hilary Zeimer
(@ZeimerHilary) reported
@etrade has the worst customer service I have ever experienced! Made trade incorrectly and cost me thousands! Entirely their fault and I haven't been able to get anyone on the phone/email/chat! They need to compensate me for the countless hours I have spent on hold and fix this!
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Alex Thurber
(@Alex_Thurber) reported
I'm despairing about @etrade customer service, it used to be so good. I've been on hold for 49 minutes right now and the chat option says the average wait time is 242 minutes! How is this possible?
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DS
(@Swarming_Zone_D) reported
@etrade why is the Strategy Scanner function in tools not working? I have several custom scans set up but they’re not accessible. What is the timeframe to have the functionality active again. Not having this capability is going to turn off short term traders.
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LaGaritaCO
(@AMZKint) reported
@AskRobinhood @RobinhoodApp I can't believe how terrible the customer service is. I'll be running back to @etrade with open arms. Everyone stay far away from Robinhood. $SPY $DIA $QQQ $TSLA #Bitcoin
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Alex Thurber
(@Alex_Thurber) reported
Update with @etrade customer service, after 59 minute wait I got through and they quickly solved the problem. I think they need more people... #patience
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officialcoach
(@robertrudolph92) reported
@etrade terrible customer service . i've been on hold . for an hr now . no excuse for such consistently long hold times
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Tim Ellsworth
(@TimEllsworth) reported
@etrade Your customer service is horrible. I'm trying to get a simple matter resolved and have gotten nowhere through secure message. Trying to get through to someone on the phone is a joke. Do I have any other options?
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