E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Los Angeles, CA | 7 |
| San Diego, CA | 5 |
| Houston, TX | 5 |
| Miami, FL | 4 |
| New York City, NY | 4 |
| Seattle, WA | 4 |
| Dallas, TX | 3 |
| Columbus, OH | 3 |
| Pompano Beach, FL | 3 |
| San Francisco, CA | 3 |
| Chicago, IL | 3 |
| Colorado Springs, CO | 3 |
| Denver, CO | 2 |
| Grayslake, IL | 2 |
| Ashburn, VA | 2 |
| Oklahoma City, OK | 2 |
| Las Vegas, NV | 2 |
| Rochester, NY | 2 |
| Minneapolis, MN | 2 |
| Cleveland, OH | 2 |
| Atlanta, GA | 2 |
| Temecula, CA | 2 |
| Detroit, MI | 2 |
| Tucson, AZ | 2 |
| Salt Lake City, UT | 2 |
| San Antonio, TX | 2 |
| Katy, TX | 2 |
| Franklin, MA | 2 |
| Orlando, FL | 2 |
| Honolulu, HI | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Abii Legal
(@AbiiLegal) reported
@etrade why is your customer service so ridiculous? 162 mins for chat, endless loop on the phone and 2 days for email reply??? It's 2021, do better. Let me move my account peacefully.
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wowokaywtf
(@FIoodeM) reported
@etrade you guys are pieces of ******* ****. fix the ******* platform. quit jerking off. lets gooo
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billrider321
(@billrider321) reported
@etrade why is e*trade not working from morning
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Michelle
(@MFletcher96) reported
Has anyone else had a problem with @etrade lvl 2? some tickers it doesn't show the bid or ask.
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dr
(@danrich88) reported
@etrade .... 122 min wait for online chat ????? I don't even want to know what the phone wait is. Bad business.
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NorCal49er
(@NorCal99064465) reported
@etrade Incompetent hacks! you have BILLIONS in working capital FIX THE DAMN APPS!!!!!
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米株親父
(@beikabu_oyaji) reported
@etrade Hey, my Power e*Trade can't connect to your server.
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buraq72
(@buraqialper) reported
@etrade even robinhood is better than you!! Fix damn problem!!
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lookie-lookie
(@lookiel83979495) reported
@etrade Seriously. Fix the problem. It is unacceptable for a company as large as yours to have problems like this so often.
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meevalerie
(@meevalerie) reported
@etrade Fix your wait times for Customer Service or lose my business. I waited for two hours on two different days to reach customer service because it was the only way to transfer cash from my Roth to my bank account. Unacceptable. There ARE many other choices. Fix it or lose us.
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Kimbra Ritchie
(@kimbra_ritchie) reported
@etrade way to turn your nose up at traders by removing their ability to make custom scans. Your etrade pro is now a worthless platform and your live action scans on power are crap. Bad move and total lapse of judgement on your part. Fix it. @MorganStanley
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Kentucky woman
(@llrubison) reported
@etrade if you want to keep my business stop advertising on fox until they hold hosts and guests responsible for telling the truth NO conspiracy theories or unsubstantiated rumors with outfacts to support they should put up or shut up
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billrider321
(@billrider321) reported
@etrade wtf happened to your app
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Hood Lifter
(@HoodLifting) reported
@etrade pls fix problem now
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The Daniel Martin who follows all the other ones
(@dtm609) reported
@etrade Well, clearing the cache and trying another browser didn't work - that page (Accounts -> Orders) is broken. However, the details I needed were in the "Trade Confirmations" documents, so thank you for that workaround.
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