E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 2 |
| Oklahoma City, OK | 2 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
| North Port, FL | 1 |
| Maricopa, AZ | 1 |
| Plano, TX | 1 |
| Ruskin, FL | 1 |
| Dublin, CA | 1 |
| Torrance, CA | 1 |
| New York City, NY | 1 |
| Concord, NC | 1 |
| Fremont, CA | 1 |
| Wallingford, CT | 1 |
| Juneau, AK | 1 |
| Clermont, FL | 1 |
| Panaji, GA | 1 |
| Cypress, TX | 1 |
| Fort Lauderdale, FL | 1 |
| Portland, OR | 1 |
| Inkster, MI | 1 |
| Geneva, IL | 1 |
| Chicago, IL | 1 |
| Rock Hill, SC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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BK
(@caduc1970) reported
@etrade You went to the Robinhood model of screwing over the little guy with poor customer service, a new crappy app and horrible trade times... this commercial is a farce!!
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RICOstainzzz
(@RICOstainzzz) reported
@etrade , why do my deposits take 5 days to process? Literally any other platform I use, my money's available instantly to invest. Does my money need to complete an exam or something? Wtf does it take 5 days to process a simple money transfer. Pretty sure western union is faster
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Heychul
(@heychulkim) reported
@etrade Seriously fix your app before trying to get more users to feed order flow to Morgan Stanley traders. Also stop all those popup warnings for every order you're trying to press. You're purposely making users waste several seconds. helps your market maker get ahead of our trades
-
Kyle McDaniel
(@kylemcdanielva) reported
from
Oak Hill, Virginia
Damn, who took a video of me working out? @etrade #SuperBowlLV
-
nahmeer✡️
(@lamirsllama) reported
I hate @etrade bruh they trynna ******* over like all these trade apps, lemme trade bruh, they are all so ******* corrupt
-
First 2 ElMo
(@JRFirst2ElMo) reported
@etrade been on hold for 55 minutes trying to get access to use the $5k I wired into my Acct this morning. Please help. If I setup a new wire destination to replace you, you will never see another dime from me. Almost worked up the courage to put in that effort.
-
Gianna
(@SparkSeekerrr) reported
@etrade are you guys just falling apart? I can’t pull my 1099 as no docs are loading to the tax center- I’ve opened 2 tix and support is refusing to help in a meaningful way- I’ve only received automated responses telling me that tax forms can be found via tax center...no duh!
-
BK
(@caduc1970) reported
@etrade Screw the crappy commercials!!!! Fix your IT infrastructure !!!! EVERYDAY, ACCOUNTS CANT BE ACCESSED FROM 9:30 to 10
-
Richard Walsh
(@drahcirwalsh) reported
from
Indianapolis, Indiana
@etrade been on hold for 30 minutes. Your live chat has a 167 minute wait time‽ **** this. I'm closing my account.
-
David
(@David_99888) reported
@etrade why does your platform have trouble every single day? giving you guys last chance to fix it before I route out all my funds
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Saul
(@adam49922419) reported
@etrade Hi Everyone, I just got off the phone with Etrade. It took 15 minutes, and the service was fast. This just happened and it is 02/07 at 6:00 p.m. Central Time. I am sure the Superbowl had something to do with it. Lines are open. If you need to reach someone, I would call now
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Jay Maker
(@raygunpunx) reported
@ClioAwards @MullenLoweGroup @etrade A karate kid song in a rocky themed commercial. Awful job
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warp warp
(@warpywarpy) reported
@etrade & @Fidelity and whoever the ******* vp of customer service is, you might think you're too big to fail but keep up your shitty customer service, keep up your hour long wait times to talk to your reps, keep up the shitty flaws in your "account restrictions" process"
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Brian - The Spoonie Ironman
(@spoonieironman) reported
@etrade I’ve been waiting on hold for over an hour and the online chat help is 175+ min. Thought you valued yourself on custom support?
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questionlord
(@questionlord1) reported
@etrade what’s going on with the app? I still can’t trade or even view secured messages and its been a week since i reached out to support?