E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 2 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Francisco, CA | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Atlanta, GA | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
| North Port, FL | 1 |
| Maricopa, AZ | 1 |
| Plano, TX | 1 |
| Ruskin, FL | 1 |
| Dublin, CA | 1 |
| Torrance, CA | 1 |
| New York City, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Tmoney 🤑
(@Stikeenote) reported
@incrediblebob12 @etrade Bro, I've always had issues with Etrade, allll the timmme... I had to ditch them and now I run with TD Ameritrade. Has issues once in a while but nothing like Etrade.
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Bento Stox
(@BentoStox) reported
@SyedAli30646433 @etrade @etrade no longer has customer service, they are just trying to get more customers they wont be able to take care of, just take their money. Take care of the customers you have already. If you cannot do that then don't try and get more
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Adam Borders
(@AdamBorders) reported
@etrade your app is not working. 3rd day now. No way to submit an issue
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Paul Rizzo
(@PaulRizzo504) reported
Just going to say it. @etrade is just broken right now. Showing $CSCO at $46.25 but it is trading at $48.07. Might be switching brokerages very soon.
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Buttonwood
(@bbuttonwood1) reported
@StockHollywood @PaulRizzo504 @etrade Yeah their pro platform is as slow as I have seen it but realize that from their perspective they are setting up thousands of new accounts which is why they don’t care about performance
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Paul Rizzo
(@PaulRizzo504) reported
@etrade You guys are clearly having issues with your stock quote tracker today and have been dead silent. Not sure if it is the volume or what but this is very worrying. Watching my portfolio swing by entire percentage points from one refresh to the next is ridiculous.
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AllCEUs Counselor Education with Dawn-Elise Snipes
(@All_CEUs) reported
@Etrade level 2 data has been down ALL day, a service you charge EXTRA for. Can you give an estimated time it will be fixed? I am flying blind
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Warren Colbert
(@nocturnugg) reported
@etrade Each time I call in, I’m on hold for 90 minutes waiting for a support representative. For the last 6 months I have heard “due to high call volumes, hold times are longer than usual.” I’m a pretty patient person,but this feels like negligence.
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Niko Underwood
(@Niko_Underwood) reported
@etrade - 90 minute hold times? 👀I’ve been trying to call for days! Is there a better way to get login support?
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Amelia Reivers
(@ameliareivers) reported
Hey, @etrade my portfolio isn’t updating. Is this a systemwide problem and could you give a status update on getting it fixed? Thx.
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Hye Park
(@hyecoffee) reported
@etrade WTF! No one is answering the phone?! I’m dumping your platform!
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Monica Monroe 💛💛
(@monicamonroe) reported
Dear @etrade your customer service sucks....! I just wanna trade ... not sit on the phone for hours waiting to figure out why I can’t trade my own money!!
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L8UR899
(@laura33838) reported
@etrade DO NOT USE! Trying to transfer legit money, and i’m having to wait 30 days! wtf! it’s my money! becuz you want to earn interest first, is withholding me to invest elsewhere! #noThx #etrade sucks!
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Ken Hurley
(@s1player) reported
@incrediblebob12 @etrade I called them yesterday and they said update was due today to fix.. I turned on, and no updates to be found. I hope it is better today.
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Paul Rizzo
(@PaulRizzo504) reported
7pm (CST) and @etrade is still displaying incorrect prices on my portfolio. I literally cannot tell you how much I made today and I have tried logging in from different computers. The quotes are just completely wrong. Still displaying $CSCO @ $46.245 but it closed at $47.51 WTF
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