E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 2 |
| Salt Lake City, UT | 1 |
| Dallas, TX | 1 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Francisco, CA | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Atlanta, GA | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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avery💝s data📝charts📈& finance💹✊🌹
(@averygrrl) reported
@etrade WELCOME TO ETRADE!!! CASH OUT THAT 401K AND JUST TRADE EVERY DAMN DAY, WE NEED TO PAY FOR ALL THESE ADVERTISEMENTS YOU FOOLS!!!
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Its all fun and games til ... now
(@IwillbG) reported
@etrade wtf - account balances bouncing back and forth, executed trades not showing. This is poor. What you say?
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Thomas painter
(@teddyrxpin) reported
Is @etrade down or certain features not work for others?
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Anthony Montanino
(@AnthonyMontani3) reported
@etrade This is the worst customer service of any company I’ve ever dealt with
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Sebastian C-M
(@SaboFPA) reported
@etrade it's impossible to get in touch with anyone on the phone or via chat for an issue with my account. Wait times are exorbitant. Tried sending message to customer service but received generic, useless message days later. Please help!
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Smart boi
(@waffloop) reported
@etrade 110 minute wait times, horrible site design, slow transactions. E-Trade is a ******* joke.
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Anthony Montanino
(@AnthonyMontani3) reported
@etrade Worst customer service I’ve ever encountered. I’ve been trying to get something fixed for a week with zero response. Awful.
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Myfeel
(@cdhebar) reported
@etrade how can customers reach for help? Wait time on phone is hours!
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Henry F Hampton
(@HenryFHampton2) reported
@etrade Poor customer service. Can’t go into my account. Message says I have to call E*Trade. Been on hold for over an hour and a half. Extremely annoyed 😠
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Trader.Mitch LLC
(@TraderMitchh) reported
@Sethott4 @etrade Obviously, you're not the only one who had that issue and you're not the only one who's on hold. Quit being a spoiled brat and wait your turn.
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Crystal Muguerza
(@CrystalMuguerza) reported
Omg @etrade I waited three hours to chat with a representative and was told I needed to talk on the phone with someone....and they never called me! I can’t access my account at all. Help pls!
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BrianandLindsey Travis
(@BrianMHTravis2) reported
@etrade Worst customer service ever opened account a week ago you took money from my account just for me to get a restriction message and told tonight you need to conference call my bank and I have Chime so I don’t get statements or can call on a conference call and then your agent
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Frank Lucero
(@alwaysnoticing) reported
@etrade WTF is up with your customer service line?!?!!!
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Crystal Muguerza
(@CrystalMuguerza) reported
@etrade For some reason I can't login to my E*TRADE account. I reset my password, but I still can't login. Any other customers experiencing the same issue? #etrade
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Donal Waide
(@DonalWaide) reported
@etrade it seems your customer service has gone away now that you are banking with @MorganStanley And what's with the 400+ minute wait for chat.
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