E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Los Angeles, CA | 6 |
| San Diego, CA | 5 |
| Houston, TX | 5 |
| Chicago, IL | 4 |
| Miami, FL | 4 |
| New York City, NY | 4 |
| Seattle, WA | 4 |
| Katy, TX | 3 |
| Dallas, TX | 3 |
| Pompano Beach, FL | 3 |
| San Francisco, CA | 3 |
| Colorado Springs, CO | 3 |
| Berryville, AR | 2 |
| Denver, CO | 2 |
| Grayslake, IL | 2 |
| Ashburn, VA | 2 |
| Oklahoma City, OK | 2 |
| Las Vegas, NV | 2 |
| Rochester, NY | 2 |
| Minneapolis, MN | 2 |
| Cleveland, OH | 2 |
| Temecula, CA | 2 |
| Columbus, OH | 2 |
| Detroit, MI | 2 |
| Tucson, AZ | 2 |
| Salt Lake City, UT | 2 |
| San Antonio, TX | 2 |
| Franklin, MA | 2 |
| Orlando, FL | 2 |
| Honolulu, HI | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel
(@Daniel44450872) reported
@etrade The company is a joke. First made fun of retail investor on Super Bowl. Now is not transferring my GME / AMC shares to computer service! Can I file an SEC complaint? You guys are very unprofessional!
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Bull Rush Trading
(@BullRushTrading) reported
@RealtorStarShar @etrade You're using eTrade, that's a problem why you should be taken serious lol, good luck!
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Go Bills
(@BuffaloTrader04) reported
@CFTC @etrade Hey CFTC - etrade is having issues where customers can't close out futures positions. Been on hold with them for 45 mins now. Ned some enforcement.
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stainlssteelrat
(@stainlssteelrat) reported
@etrade goodbye to you all, you shut down my debit card over weekend, no customer service, no live chat weekend or now to fix it. 1-4 hours to get to a live body my time is worth more than that to me, I will be closing my account.
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Money maker
(@Moneyma08719835) reported
@etrade No customer service, no resolution!
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IsTheLimit
(@IsTheLimit1) reported
@etrade Dividend posts on payout date for Ameritrade. Etrade it takes 2 to 3 business days longer. What's the deal? Is it lack of workers or slow computer or are they trying to make money off dividends before posting? #stockmarkets
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JB #ISTANDWITHUKRAINE 🇺🇦
(@ALERODRAM1) reported
@etrade great! customer service by putting your client on hold for over an hour. Thank you.
-
@KOGIUY
(@The_ReMouse) reported
@etrade when you put funds in ETrade , expect to wait like a week before you can use it smh they never answer the phone so , it’s really room another company to come on with better service #etrade
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TxHCRocket
(@markalejandro16) reported
@BuffaloTrader04 @CFTC @etrade any resolution to your issue yet? I was on hold for an hr and still have not been able to close my position.
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Nick Routh
(@NickRouth4) reported
@etrade How about you fix your futures issues.
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All Eye See Is Profit
(@IcyProfit) reported
More connectivity issues with @etrade .............
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Howard Seeman
(@HSeemanNC) reported
Daily occurrence can't get on E-Pro. You got to fix this. @etrade
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david
(@spy0dte) reported
@etrade Please check DM’s. What is customer service email? @etrade
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Vikram Kulkarni
(@VikramKulkarniV) reported
@etrade Sent you a message. Issue finally resolved after another hour on the phone, and after my transfers were randomly cancelled after being reinstated by the phone support agent.
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Vikram Kulkarni
(@VikramKulkarniV) reported
@etrade super disgusted with your lack of customer service. Acct was locked due to "suspicious activity" (I tried to access my money). I've since spent 6 hours on the phone trying to get my account unlocked. 2 agents said they'll call back, and didn't. min 45 min wait each time.