E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 2 |
| Dallas, TX | 1 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Francisco, CA | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Atlanta, GA | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
| North Port, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Brian Boyer
(@BigBInvesting) reported
@JDuncan1987 @etrade Wasnt only E*TRADE. My others were down too
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Sheekupyourlife
(@khachiks) reported
@etrade How about you let your customers trade whatever ******** they want, quit shilling for the hedge funds
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JB
(@jinbahji77) reported
@etrade I am a small, individual RETAIL investor and have had a position in $AMC since JUNE. WHAT IS THE PROBLEM?!?!?!?!
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Rob
(@rburton99) reported
@etrade @CitiesOfHeroes Or they can try your online chat, only a 150 minute wait time as getting through on phone is impossible, great customer service.
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Eric Anthony Klein
(@therealsweatic) reported
@JDuncan1987 @etrade I said the same **** this morning! Cursed ******** out of TD Ameritrade. Some shady **** was going on this morning for real!... I couldn’t get out of positions when I wanted because the app wouldn’t even let me and kept logging me out! Damn bastards.
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♠️♣️
(@spaceman_x2) reported
@etrade I bought AMC at $8, why did it not go through until $20?????? Why did you take more money out of my account than I allowed?????? Why is your customer service line not answering???? #fuckyouuuuu
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Red
(@dklred3) reported
@etrade app has been causing me issues all day! #timeismoney
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brandon
(@brandon55471968) reported
@Grolden87 Im out.. had 22 cons feb 5th $7... @etrade stopped trading 5 times.. I feel bad if someone bought calls with TD and now can’t even sell.. It’s not right
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Zucktime12
(@Zucktime12) reported
@FSTrades @TDAmeritrade @etrade Fidelity is okay but they restrict most of the plays I want to buy / sell. TD down is trbl.
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Timmy Time
(@TheRealestTim) reported
@etrade No platform access for the fourth day in a row as it says my account is “restricted.” ZERO customer support. @etrade doesn’t even acknowledge the problems and give updates on Twitter. They are finished. What a third rate company. Looking forward to the class action suit!
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Timmy Time
(@TheRealestTim) reported
@etrade Are you kidding? How would you trade? E-Trade has been down for DAYS with NO acknowledgement to all of their angry customers! As soon as I can login, I’m transferring my money and taking it elsewhere. @etrade is a joke.
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Katy Perry's Side Piece
(@tattooedDude22) reported
@etrade hey i just made an account with you guys and as soon as i tried to log in it says my username and or password is wrong.. it won't let me make a new account because when i put my info in it says i'm already a customer and i've tried to send recovery emails for the last hr
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JB
(@jinbahji77) reported
@etrade YOU GUYS ARE KILLING ME. I've had an open order to sell $AMC for over TWO HOURS!!!! WTF
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Jonny
(@Jonnyhyste) reported
NORMAL PEOPLE STARTED MAKING 20k-500k IN ONE HOUR SO THESE BROKERS DECIDED TO CRASH THIER OWN SERVERS. 🖕🏼@TDAmeritrade @etrade
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TheOfficialBurnerAccount
(@TheOffclBurner) reported
@etrade I have been on hold for over 5 hours now...do you no longer service customers who have their money with you? I foresee class actions on the horizon.
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