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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (40%)
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Trading platform (33%)
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Website (27%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Phoenix |
Login | |
| Palm Coast |
Login | |
 Sollentuna |
Trading platform | |
 Santo Domingo |
Trading platform | |
| Las Vegas |
Trading platform | |
| Camden |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Courtney Lynn
(@grotesquebabyd) reported
@etrade Is that why it takes hours on hold to reach any kind of support?
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MakeADifference🇺🇸
(@fredwilliams77) reported
@etrade none of my trades are going through. Help!
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Phred Bear
(@Phred_Bear) reported
@etrade can you fix your #shitbox app? Stop hiding data?? Keep the data straight and the prices with the right ticket? #FIXYOURJUNK #etradejunk
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His Royal Highness
(@OTC_Stones) reported
@etrade if u **** up these scalps i swear to ****
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Sarah West
(@WildWildSwest) reported
After trying everything I can to solve an issue with my @etrade account and failing, I am now trying to close the account by telephone (the only option apparently). On hold for 1 hour, 50 minutes and counting. @etrade is one of the most negative user experiences I’ve ever had
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MellyMed
(@mel_med_larson) reported
Seriously is your live chat EVER available? I’ve tried every day of the wk—at all times of the day. Never available. And each time I call it’s at least a 2 HOUR HOLD TIME. What I need help w/can’t be done on the site bc you won’t verify my cell. What the hell am I to do? @etrade
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Zach G.
(@zrgaston) reported
@etrade I'm unable to login after resetting password...cust service 90min hold time?
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Brock Nicholson
(@BrockNicholson) reported
This problem could really be solved by @etrade actually having a customer service department customers can reach.
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Jakub Szunyogh
(@JakubSzunyogh) reported
just called @etrade support and was told my estimated wait time is greater than 2 hours imma take a quick nap tell the rep to scream louder if i don't respond
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Malanyr
(@MalanyrTV) reported
@etrade Please fix your bullshit service. It's been down pretty much all day today, unable to close or open things with severe lag.
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MakeADifference🇺🇸
(@fredwilliams77) reported
@MorganStanley @etrade your platform is not allowing trades. HELP!
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LeFa
(@AfroDoveL) reported
@etrade @SeanPour1 Your services are terrible & you have a prejudice culture. Your security has been hacked & you lack transparency to inform . As a South African to be asked to take selfies holding my ID (after # calls)has stripped me of my dignity &I don't ever want to experience such treatment🤢
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jreddy
(@reddyonrails) reported
@SmallCapSurfer7 @etrade Same issues; lost money:-(
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Cody Pavlak
(@OddStockTrader) reported
Looks like order issues ongoing at @etrade now.
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KTTrades
(@KtTrades) reported
from
Milford, New Hampshire
@etrade down what a damn surprise can’t sell anything right now
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Nathan Michaud
(@InvestorsLive) reported
@pdtrader01 @etrade Way down b/c they're free (except ECNs) I haven't even looked I'll check it out later lol
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StockyPenny
(@StockyPenny) reported
Grrr..... sitting at .41 on $ilus. Not sure if it will get there. Might throw them at .407 BECAUSE @etrade is DOWN LET'S GO!!
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🚀🚀 ballerchad 🚀🚀
(@chadm8787) reported
@DJPennyTrader @etrade Same wtf
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Seam Abderson
(@AbdersonSeam) reported
@etrade why are your hold times so long? Are you that understaffed? Switching to Fidelity because you clearly don’t prioritize customer service. #CustomerExperience #CustomerService
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🚀🚀 ballerchad 🚀🚀
(@chadm8787) reported
@etrade Your app is down and it's affecting users widespread. Fix it asap
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Bacon Wizard
(@iholdbaggys) reported
Not like I was waiting for PH to add or get some sells off 😐 be sure to download @etrade if you want literally the worst broker imaginable
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MellyMed
(@mel_med_larson) reported
Also…the hold time sounds like this, but with bad guitar solos. And not funny. #bigfinish @etrade
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ant
(@Cnotetrader) reported
@ETRADE wtf going on im tryna get paid right now
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🚀🚀 ballerchad 🚀🚀
(@chadm8787) reported
@etrade @jasoneil74 Fix your ****!!!!
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Joseph Thiebes 💉💉💉😷
(@thiebes) reported
I spent 2 hours on hold with @etrade yesterday before I ran out of time to sit around listening to repetitive hold music. Still don’t have access to my account. Literally the worst.
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LumberLover
(@yestremski) reported
@etrade is there something wrong with your platform? I'm trying to sell shares and it's not working
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Jason ONeil
(@jasoneil74) reported
@etrade Crap data system. Trading DCRC that changed to SLDP ...data is not transferred, cannot trade without my data! Fix of loose customers
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Saddam A. Salim
(@AzlSalim) reported
.@etrade down?
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PhotoPoa
(@Photopoa) reported
@aabrco @etrade Etrade customer support gets worse by the day. Arrrrrr
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DjPennyTrader
(@DJPennyTrader) reported
anyone else having sudden @etrade issues? Cant get the website, phone app, or etrade pro working right now