E*Trade status: trading issues and outage reports
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Full Outage Map
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
- Login (37%)
- Website (26%)
- Trading platform (26%)
- Withdrawals (11%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Los Angeles
|
Trading platform | 3 days ago |
|
Lillington
|
Login | 13 days ago |
|
Roanoke
|
Trading platform | 13 days ago |
|
Hawthorne
|
Trading platform | 18 days ago |
 Brasília
|
Website | 22 days ago |
|
Brookhaven
|
Trading platform | 22 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Lionel Li (@lionelistic) reported@etrade Service is down? Phone line down?
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🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) reported@BawzRs @nxtplse @etrade 1 hour down. You have some powers.
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Country Boy Contrarian Energy Construct 𓃵 🏹 𓂀 (@BakkenShale) reported--- No LIE @etrade has to be the WORST trading platform in the world. Nothing works. Zero customer service. The last guy I spoke to there lied his pants off about their cheap platform.
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Middat Yildiz (@middatyildiz) reportedIs @etrade having market data feed error, feed corruption, or a quote dissemination issue? @MorganStanley
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Gail (@GailHedglin) reported@triad311 @etrade ITS ALL DOWN
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Craig Stephens | Access IPOs (@AccessIPOs) reported@HubSnub @CharlesSchwab @etrade And for the record, ETRADE has historically been the worst. This is an anomaly for them.
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Melissa (@angelaira) reported@etrade You are only as good as you customer service, and yours is lacking.
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Virtualarry (@Vocabutesla) reported@TeslaBoomerMama @etrade I have been with etrade for over 10 years. They have always been great. Absolutely no fees for banking with minimum balance which my Roth satisfied. With that comes the ups and downs of “virtual banking” I have not had a traditional brick and mortar bank since year 2000. Back then people thought i was crazy “your information will get hacked etc”. The etrade acquisition by Morgan Stanley complicated some things. Extremely slow to update systems to modern day standards. Took years to fix some online issues and services offered. Simple things like access to Zell. I registered for ipo access over a year ago. Nothing to do with Soace X. Everything to do with being prepared for future opportunities. I would be cautious with situations where someone is registering too close to the time they want to participate in an ipo. Not saying this person is not qualified but sometimes the things need time to iron out. Phone calls with etrade representatives etc.
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Nish (@nish000111) reported@etrade your platform is down since more than 20 minutes during live session hours!! It should be considered death of a platform. When is it coming back??
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BeastModeStocks (@BeastModeStockz) reported@NotFinancialRep @SchwabTrading @etrade Same happening with TD Canada. Used to be great. Now cant make a trade there. Worsr decision they made was reviewing every trade and making people call in trades. Worst part is when someone answers they have to get approval for a trade cause they are not licensed. 10 min execution for a trade that moves in milliseconds. 🗑 is a compliment to TD. Junk.
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Woton (@BlueWizard777) reported@etrade ******* banks. 4% vs 18%+ for credit Hope I live to see it all come crashing down
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Gail (@GailHedglin) reported@grigetio @etrade I'm on hold 25 mins..can't trade can't sell don't answer phone damn
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max2205 (@max2205) reported@wallstengine i bet mostly @etrade accounts that can't stand their new trading platform which they refuse to fix after 6 months released
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Phil Davis (@phildavis40) reported@ericses @SawyerMerritt @etrade Same here, WTF. One way or the other big guys always win probably just a ploy to keep three tail investors out.
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StocksNDietCoke (@JackJacobsonAZ) reported@etrade your quotes are bad on every single level 2
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Aashish Patil (@aashishpatil) reported@etrade 3 days before tax deadline you choose to have system maintenance so I can’t access my tax documents.
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Steel_City412 (@jason_hemphill) reported@GailHedglin @etrade They’ve been ******* with my account all week. Every day this week I have not been able to make round trip day trades as if I don’t have over 25k. I’ve called them every day, they say they fixed it but same problem the next day. I’ve been on the phone with them for 1 hour as I type this
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Creemer (@Creemer14) reported@etrade the system is down and not even reading my social security on the phone.... I waited on the phone for awhile....Please address....Thanks....
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Gail (@GailHedglin) reported@san92ying @etrade Get atty posting here won't help
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10 or 0 (@10_or_0) reported@etrade WATCHING MY ABILITY TO EAT DISAPPEAR BECAUSE YOUR PLATFORM IS DOWN AND NO ONE IS ANSWERING THE PHONE.
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Michel Rougemont (@MRougemont) reported@etrade no comments about your system being down, leaving your customers blind and unable to adjust their positions ?!
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THE PENNY HEIST (@TheeEvilHag) reported@TwoThreeXYZ @etrade My etrade was working … been trading without issue today
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🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) reportedover half an hour down - wow @etrade think we can live with 2-3 minutes here or there but this is insane
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Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported--- @etrade Your platform has become nearly unusable for active trading. Constant delays, broken links, and inaccurate data make it impossible to rely on. Real‑time performance shouldn’t feel optional. This needs serious attention. $MS
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Internet Bot (@shaggrugg) reported@etrade are we down right now?
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Behailud (@asnake_behailu) reported@etrade unable to login, it says "we are unable to process your request..."
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Tobias (@hostileunivers) reported@etrade E*trade will offer you money to open an account and never pay you, I’ve opened three with them, an IRA, a savings account and an individual brokerage account, never got paid their promotion for any of them, bad company
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CCIObserver (@CciObserver) reported@etrade And the "new and improved" Etrade "Pro" strikes again. Recent tickers/drop down feature in every single window and field (inc. options chain) has disappeared. Great product guys.
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Bob McCormick (@bmccormick70) reported@TheAthletic @etrade The NCAA should be EMBARRASSED as the way the S Carolina/UCONN game is being officiated. It’s RUGBY, not basketball!! Why have the best teams playing, and allow everyone to hold, push, and grab!! It’s AWFUL!!
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Miko (@wintament) reported@etrade finally got someone to answer - When they answer please be polite - not the fault of the rep - so keep it civil but do emphasize that being a customer is probably no longer in your best interest if you want to vent