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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (40%)
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Trading platform (33%)
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Website (27%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Phoenix |
Login | |
| Palm Coast |
Login | |
 Sollentuna |
Trading platform | |
 Santo Domingo |
Trading platform | |
| Las Vegas |
Trading platform | |
| Camden |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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John Omernik
(@mandoskippy) reported
Hey @etrade How YOU doing? @Vanguard_Group just doesn't want me any more, when I try to call, I can't get through, when I try to exchange some liquidity, they rebuff, it feels like the magic is gone... You down for someone new?
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Zucktime12
(@Zucktime12) reported
@FSTrades @TDAmeritrade @etrade Fidelity is okay but they restrict most of the plays I want to buy / sell. TD down is trbl.
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d00m
(@d00mh0use) reported
@etrade why the hell is your system so damn slow???
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FSTrades
(@FSTrades) reported
HA my brokers are down again. Every time the market down ticks @TDAmeritrade and @etrade fold like a lawn chair
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Eric Anthony Klein
(@therealsweatic) reported
@JDuncan1987 @etrade I said the same **** this morning! Cursed ******** out of TD Ameritrade. Some shady **** was going on this morning for real!... I couldn’t get out of positions when I wanted because the app wouldn’t even let me and kept logging me out! Damn bastards.
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vasudev prasad
(@vasudevprasad9) reported
@etrade such bad service, have been waiting for 1 hour on customer contact helpline
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Sheekupyourlife
(@khachiks) reported
@etrade How about you let your customers trade whatever ******** they want, quit shilling for the hedge funds
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JB
(@jinbahji77) reported
@etrade YOU GUYS ARE KILLING ME. I've had an open order to sell $AMC for over TWO HOURS!!!! WTF
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biswa
(@biswamohanm) reported
from
Millburn, New Jersey
@etrade - one of the stupid places . Locked out , can’t login . Executes on its own . Need to change somewhere .
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Brian Boyer
(@BigBInvesting) reported
@JDuncan1987 @etrade Wasnt only E*TRADE. My others were down too
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♠️♣️
(@spaceman_x2) reported
@etrade I bought AMC at $8, why did it not go through until $20?????? Why did you take more money out of my account than I allowed?????? Why is your customer service line not answering???? #fuckyouuuuu
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Dan Traveler
(@DanTraveler1) reported
@RNAiAnalyst @etrade Because E*TRADE is used a lot by retail investors. I haven’t had any problems from my broker.
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Mikey Mike and the Funky Bunch
(@Kakimg) reported
@jinbahji77 @etrade 3 hours for me. @TDAmeritrade are ********. **** them. $amc
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Ragulanlingam
(@ragulanlingam) reported
@roylingam @etrade @etrade4rias Most of the platforms are down today. eTrade, Schwab, Ameritrade etc..!
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brandon
(@brandon55471968) reported
@Grolden87 Im out.. had 22 cons feb 5th $7... @etrade stopped trading 5 times.. I feel bad if someone bought calls with TD and now can’t even sell.. It’s not right
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TedLongsPeak
(@TedLongs) reported
Couldn’t log in to @etrade for a half hour this morning. Then called in a sat on hold only to get a message saying they couldn’t transfer due to technical issue. Clearly it’s not my money and they can do whatever to protect themselves
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Jonathan Bostetter
(@_Stetters) reported
@jamesprodu @realTylerZed Etrade is down. @etrade sucks.
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JB
(@jinbahji77) reported
@etrade I am a small, individual RETAIL investor and have had a position in $AMC since JUNE. WHAT IS THE PROBLEM?!?!?!?!
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Arden Manning
(@Arden_Manning) reported
@hughhmoore @etrade I've been on for an hour and this is the 3rd time I've had to call them. The customer service is horrible.
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Jonny
(@Jonnyhyste) reported
NORMAL PEOPLE STARTED MAKING 20k-500k IN ONE HOUR SO THESE BROKERS DECIDED TO CRASH THIER OWN SERVERS. 🖕🏼@TDAmeritrade @etrade
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Dirk Haussecker
(@RNAiAnalyst) reported
@kirklsp @etrade @CharlesSchwab Maybe time to exit all positions before markets all come crashing down.
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TheOfficialBurnerAccount
(@TheOffclBurner) reported
still on a 4 hour hold with @etrade be careful where you move your money, no support here. multiple halts. @TDAmeritrade is restricting trades of certain stocks, which is borderline criminal. the broker is supposed to put the order through!
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Rob
(@rburton99) reported
@etrade @CitiesOfHeroes Or they can try your online chat, only a 150 minute wait time as getting through on phone is impossible, great customer service.
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NorCal49er
(@NorCal99064465) reported
@etrade you SERIOUSLY need to fix your online platform, you are costing people money and creating a debilitating trade scenario. GET IT TOGETHER!! I'm very close to just making a move elsewhere with my high 6 figure accounts.
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Michael Bull
(@Mbull15) reported
.@etrade better get it together and fix their app. Your boy has some money to make and I’ve been shut off since the market opened. #stonks
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DJ Doobie
(@djdoobie) reported
@etrade app is down.... wtf #etrade #etradeappdown etrade app is down
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JB
(@jinbahji77) reported
@The_Hozay @etrade THAT IS THE PROBLEM. I might not even have a choice! @etrade is trying to CYA because they probably over sold and don't have a big enough position to cover all their clients positions in $AMC. WTF!!!!
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JB
(@jinbahji77) reported
@boxersarecomfy @etrade I missed out on about $3500-4000 but sure I made $10K+. But seriously, how does a trade in 2021 not get executed for over TWO HOURS? I could have taken a plane to NYSE and put in a paper sell order in less time. WTF
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Matt Lynch
(@o_lynchy) reported
A class action lawsuits should be filed against @etrade. If the company's service offerings (Power E*Trade) can’t handle the bandwidth then shutdown the service until you're able to guarantee its availability. Your failures are directly costing your customers money #Etrade
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Katy Perry's Side Piece
(@tattooedDude22) reported
@etrade hey i just made an account with you guys and as soon as i tried to log in it says my username and or password is wrong.. it won't let me make a new account because when i put my info in it says i'm already a customer and i've tried to send recovery emails for the last hr