E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Website (34%)
• Login (24%)
• Trading platform (24%)
• Withdrawals (17%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Euless	Website	2 days ago
Chicago	Login	8 days ago
City of Saint Louis	Login	14 days ago
Westland	Withdrawals	14 days ago
Huntsville	Withdrawals	15 days ago
Virginia Beach	Trading platform	16 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michel Rougemont (@MRougemont) reported 1 minute ago

  @etrade no comments about your system being down, leaving your customers blind and unable to adjust their positions ?!

• 
  Internet Bot (@shaggrugg) reported 3 minutes ago

  @etrade are we down right now?

• 
  OptionalHellcat (@OptionalHellcat) reported 3 minutes ago

  $SPX $7500 SHORT was my setup; I was late Chased for the channel bottom @FiboNachoLibre & VWAP touch on the 14:00EST candle open. Bagged some profit @etrade account. And there’s the slide 🛝 RSI midline dive! Shame on me for not holding a runner; really need to work on that. Broken record.

• 
  GOAT (@DairyQu64778493) reported 4 minutes ago

  @etrade Your site, app and customer service lines are all down right now. I have buy/sell orders that I don’t know if they’ve been filled and cannot exist. What is going on?

• 
  TraderMK (@mkarias1) reported 5 minutes ago

  Charts are not working in @etrade platform!!!

• 
  Creemer (@Creemer14) reported 6 minutes ago

  @etrade the system is down and not even reading my social security on the phone.... I waited on the phone for awhile....Please address....Thanks....

• 
  Lionel Li (@lionelistic) reported 7 minutes ago

  @etrade Service is down? Phone line down?

• 
  Justin Reda (@nitsujader) reported 10 minutes ago

  Hey @etrade since your feedback form fails to submit: Got locked out of my account because you decided to send a text message without mentioning that message is coming. This is a terrible user experience and is making me consider closing the account. There is no way to turn off that setting either? I just need to expect some trades might have a confirmation follow up now? wtf?

• 
  John C9 (@FlatTax9) reported 10 minutes ago

  @etrade With bad executions, poor customer service, sorry horrible. You will lose all your money at E*Trade/Morgan Stanley.

• 
  Mandrel (@JoldersmaBrian) reported 13 minutes ago

  @TwoThreeXYZ @DanielMCharter @etrade Webull is ok. Robinhood isn’t bad. Have fidelity for long term hold and dividend stuff and it’s ok. Siri here I come. Hopefully OTC

• 
  Ekardnam (@7Ekardnam) reported 13 minutes ago

  @etrade @MorganStanley absolute disaster today, could not close all my covered calls, will end up assigning a stupid amount of shares and costing me an asinine amount of money in taxes . Couldn’t trade on platform, called and they couldn’t place the trades. Etrade fix this. $ms

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) reported 15 minutes ago

  @etrade All losses need to be credit since it was their error unless @etrade did it on purpose 🧐🤔

• 
  🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) reported 21 minutes ago

  @BawzRs @nxtplse @etrade 1 hour down. You have some powers.

• 
  Melissa (@angelaira) reported 23 minutes ago

  @etrade You are only as good as you customer service, and yours is lacking.

• 
  Citizen Watch Report (@Citizenwatchrep) reported 27 minutes ago

  @Faf_314 @etrade I submitted my case for compensation. If they proved yours please update me. First time I ever lost money due to outage, scary af

• 
  Islander Bob (@Islander_Bob) reported 27 minutes ago

  @etrade down again. You suck! Moving to @RobinhoodApp !

• 
  Grigetio Dodger (@grigetio) reported 29 minutes ago

  @etrade could you at least acknowledge that there is an issue? wtfbbqkthxbye

• 
  Aashish Patil (@aashishpatil) reported 32 minutes ago

  @etrade 3 days before tax deadline you choose to have system maintenance so I can’t access my tax documents.

• 
  StocksNDietCoke (@JackJacobsonAZ) reported 37 minutes ago

  @etrade your quotes are bad on every single level 2

• 
  Cece Moestra (@CeCeTrading) reported 40 minutes ago

  @etrade Their new platform is absolutely terrible.

• 
  Crypto Futures (@Cryptofutures3) reported 42 minutes ago

  @etrade Worst company on earth @etrade do not put your hard earned money with these people they are scammers

• 
  Miko (@wintament) reported 42 minutes ago

  @etrade finally got someone to answer - When they answer please be polite - not the fault of the rep - so keep it civil but do emphasize that being a customer is probably no longer in your best interest if you want to vent

• 
  Tru (@TrueStockData1) reported 44 minutes ago

  @Joedirt12321 @etrade wtf im not able to get back in

• 
  ⚡️420⚡️ (@WZ_420) reported 45 minutes ago

  @TwoThreeXYZ @etrade The worst. Started using my Schwab / Think or Swim since E*trade got rid of Promain

• 
  B (@Welchie17) reported 46 minutes ago

  @etrade Site is down and zero communication on status. What is going on? When will it be fixed?

• 
  phillux (@phillux598746) reported 47 minutes ago

  @etrade ur system is way to slow

• 
  Blake Norton 📈 🎯 (@blake_nort_wire) reported 52 minutes ago

  @etrade oil up stocks down again yawn

• 
  BeastModeStocks (@BeastModeStockz) reported 54 minutes ago

  @NotFinancialRep @SchwabTrading @etrade Same happening with TD Canada. Used to be great. Now cant make a trade there. Worsr decision they made was reviewing every trade and making people call in trades. Worst part is when someone answers they have to get approval for a trade cause they are not licensed. 10 min execution for a trade that moves in milliseconds. 🗑 is a compliment to TD. Junk.

• 
  USAPatriotVA (@USAPatriotVA1) reported 58 minutes ago

  @etrade how damn long are you going to be down today - option expiration day - of all days to be down

• 
  Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported 59 minutes ago

  --- @etrade Your platform has become nearly unusable for active trading. Constant delays, broken links, and inaccurate data make it impossible to rely on. Real‑time performance shouldn’t feel optional. This needs serious attention. $MS