E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Website (33%)
• Trading platform (31%)
• Login (26%)
• Withdrawals (10%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
San Jose	Website	4 days ago
Winter Park	Login	9 days ago
Lilburn	Website	9 days ago
Brooklyn	Trading platform	9 days ago
Camarillo	Login	9 days ago
Dade City	Trading platform	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  willywashington (@willyzdub) reported 12 seconds ago

  @etrade you guys are finished!!!! The worst platform I wouldn’t even call you a broker. Its criminal to have this bad of tech. @SECGov no way they can service money with this many technical issues daily, today is catastrophic

• 
  Charlie Harper (@CharlieBHarper) reported 24 seconds ago

  Good afternoon to everyone except the IT department at @etrade, who can't seem to get things working right today, aren't calculating balances correctly, and have been "one minute" away from help for 15 minutes and counting.

• 
  phillux (@phillux598746) reported 52 seconds ago

  @etrade ur system is way to slow

• 
  Charlie Harper (@CharlieBHarper) reported 2 minutes ago

  @etrade That call, where I was again told there was a "known technical problem" was resolved, despite it taking the online agent 45 minutes of mostly delayed, circular conversation before he attempted to understand the problem, much less direct me to a solution. But he continued to tell me he couldn't get into any specifics unless I capitulated on my identifying data.

• 
  sachin sanghi (@sanghisa) reported 5 minutes ago

  @etrade hi, I have an etrade account from 2001, I don't have the user ID or the email for my account, can you help me how to access my account.. I have the paper statement from 2003..

• 
  Chatterpix6 (@chatterpix6) reported 7 minutes ago

  @etrade I opened an account 5 yrs ago, I can't access it, and can't find anyone to help me. Suggestions?

• 
  Cabe (@cabeGOD) reported 8 minutes ago

  @etrade Your api kind of sucks. It's slow and missing information. I could help you fix this.

• 
  robin zinn (@robinzinn6) reported 11 minutes ago

  @etrade E-Trade ,Power E-Trade the worst confusing software today .

• 
  Jane Feehan 🇺🇸 (@jfeehan888) reported 12 minutes ago

  @em26jamie @etrade App login problems today

• 
  Golden Tickets (@VE_Starr) reported 13 minutes ago

  Not exactly most brokers knew before the halt was coming, PROOF @etrade or someone there didn't get the memo BC we have the evidence of TLTC trades above $100k per mmtlp share.. mmat fix was in well before the halt

• 
  Rae Shore (@RShore19) reported 15 minutes ago

  @etrade Whoever uses @etrade is an idiot...4 hrs and the platform shuts down..I was a customer since 1995 and I did a commercial for you..Now i will do a commercial for @Schwab!!They're the best

• 
  Mama Asp (@Mama_Asp) reported 20 minutes ago

  @etrade 's hold music has now given me PTSD. I have never had such poor customer service in my entire life! A month into this nightmare and I still have no access or answers.

• 
  Gail (@GailHedglin) reported 20 minutes ago

  @etrade THE NEW PRO PLATFORM WONT EVEN STAY UP LOL IT GOES DOWN SAYS EXPIRED!! IF YOU LOG BACK IN , FEW HRS LATER GOES DOWN AGAIN SAYS EXPIRED!!! IVE NEVER SEEN A PLATFORM AS BAD..IM LOOKING AT OTHER BROKERS...

• 
  Fibonacci's Ghost (@Super_DaveO) reported 22 minutes ago

  @SimpleStocks_ @etrade Worst move I have made moving to them from schwab.

• 
  Michael Konen (@themichaelkonen) reported 27 minutes ago

  @SawyerMerritt @SpaceX Just called @etrade and they were not helpful about this process. They didn't even know about it. E*Trade, who can I contact for support?

• 
  Adam Frank Dynda (@JerseyShorz) reported 31 minutes ago

  @grok @Grok I think @etrade is robbing me too. All of a sudden my brokerage account is way down is value when the market is up. Odd.

• 
  Woton (@BlueWizard777) reported 32 minutes ago

  @etrade ******* banks. 4% vs 18%+ for credit Hope I live to see it all come crashing down

• 
  Charlie Harper (@CharlieBHarper) reported 33 minutes ago

  @etrade A day or so after the initial exchange, I got a call from someone at @etrade. He immediately asked me to give him personally identifiable information. This is one of the worst practices across multiple industries that is helping propagate identify theft. It needs to be banned.

• 
  Bob McCormick (@bmccormick70) reported 34 minutes ago

  @TheAthletic @etrade The NCAA should be EMBARRASSED as the way the S Carolina/UCONN game is being officiated. It’s RUGBY, not basketball!! Why have the best teams playing, and allow everyone to hold, push, and grab!! It’s AWFUL!!

• 
  hi (@byehiselllo) reported 37 minutes ago

  @etrade How about you guys fix your power trading app first

• 
  Craig Stephens | Access IPOs (@AccessIPOs) reported 40 minutes ago

  @HubSnub @CharlesSchwab @etrade And for the record, ETRADE has historically been the worst. This is an anomaly for them.

• 
  max2205 (@max2205) reported 40 minutes ago

  @wallstengine i bet mostly @etrade accounts that can't stand their new trading platform which they refuse to fix after 6 months released

• 
  StocksNDietCoke (@JackJacobsonAZ) reported 41 minutes ago

  @etrade your quotes are bad on every single level 2

• 
  Nota Gaylib (@dfdfdfd243799) reported 45 minutes ago

  @etrade Fix your ******* power etrade web app... everything is frozen. I am losing money. #etrade

• 
  More Life Global (@richbydemand) reported 51 minutes ago

  @Kslaze @etrade This **** is on purpose I’m convinced. When a big move is made and they owe a lot of money suddenly the site is down and you can’t fulfill orders. Not the first time this has happened to me. Every time I’m up huge they glitch. Such bullshit. Moving my money after this

• 
  John C9 (@FlatTax9) reported 51 minutes ago

  @etrade With bad executions, poor customer service, sorry horrible. You will lose all your money at E*Trade/Morgan Stanley.

• 
  Crypto Futures (@Cryptofutures3) reported 51 minutes ago

  @etrade Worst company on earth @etrade do not put your hard earned money with these people they are scammers

• 
  CS (@puregsd) reported 53 minutes ago

  @etrade is the worst online brokerage. They shouldn’t have a license. Their Premier team is completely unqualified and deceptive! Stay away!!

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) reported 54 minutes ago

  @etrade Worst trading app! Stay away! Execution latency and platform lag are major complaints among active traders on E*TRADE, especially during periods of high market volatility. The platform frequently frustrates day traders and options scalpers.

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) reported 58 minutes ago

  @etrade Worst trading app! Stay away! Execution latency and platform lag are major complaints among active traders on E*TRADE, especially during periods of high market volatility. The platform frequently frustrates day traders and options scalpers.