E*Trade status: trading issues and outage reports
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Full Outage Map
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
- Website (31%)
- Trading platform (28%)
- Login (24%)
- Withdrawals (17%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chicago
|
Login | 2 days ago |
|
City of Saint Louis
|
Login | 8 days ago |
|
Westland
|
Withdrawals | 8 days ago |
|
Huntsville
|
Withdrawals | 9 days ago |
|
Virginia Beach
|
Trading platform | 10 days ago |
|
Milwaukee
|
Website | 10 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Steel_City412 (@jason_hemphill) reported@GailHedglin @etrade They’ve been ******* with my account all week. Every day this week I have not been able to make round trip day trades as if I don’t have over 25k. I’ve called them every day, they say they fixed it but same problem the next day. I’ve been on the phone with them for 1 hour as I type this
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Cabe (@cabeGOD) reported@etrade Your api kind of sucks. It's slow and missing information. I could help you fix this.
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USA. Long term Investor (@stocks4545) reported@etrade Fix the damn website - can't log on!
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StocksNDietCoke (@JackJacobsonAZ) reported@etrade no 24 hour, horrible new platform loaded with bugs, bad charts, wtf. Where is $MS executives
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A.American (@AAmerican2A) reported@etrade The entire E*Trade platform is down and has been for a while. Nobody answering the phone?? Provide an update!
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Pain2 (@Pain2247) reported@TeslaBoomerMama @etrade Charles swab also having technical issues that people can not confirm their interest for Spcx ipo.
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Russell Wallace Warren (@RussellWWarren) reported@etrade Whyyhe **** are you spying on me??????
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It's only $ (@Jonny5_is_AI) reported@etrade your website, ios app, and desktop app are all not functional and i am unable to login. The customer service number has had me on hold for 30 minutes and no response to DMs here
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NextTradeX (@NextTradeX) reported@etrade Level 2 time and sales not working on the new etrade power pro platform
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Justin RootofGood, Worker Emeritus (@RootofGoodBlog) reported@Guyon_FIRE @etrade Now that's the E-Trade "service" that I can't wait to leave behind forever!!
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Lionel Li (@lionelistic) reported@etrade Service is down? Phone line down?
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Behailud (@asnake_behailu) reported@etrade unable to login, it says "we are unable to process your request..."
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Heddge (@Bunty11311235) reported@BenBSP @etrade Yes but future accounts are not working
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GuyonFIRE (@Guyon_FIRE) reportedHey @etrade are your networks down? Cannot log in and can’t get anyone on the phone
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TheRealJessicaOwens (@TRJessicaOwens) reported@etrade HEY, FIX YOUR POWER ETRWDE APP, NOT SHOWING THE DAY’S CHANGE IN FUTURES!! FIX IT
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TraderMK (@mkarias1) reportedCharts are not working in @etrade platform!!!
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Charlie Harper (@CharlieBHarper) reportedGood afternoon to everyone except the IT department at @etrade, who can't seem to get things working right today, aren't calculating balances correctly, and have been "one minute" away from help for 15 minutes and counting.
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Crissie (@latterisgreater) reported@etrade your customer service reps are nim rods 😬
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Jeff Gawlinski (@JeffGawlinski) reportedOur stock purchase is through @etrade but the service is awful and can't connect to anyone. Next employee pulse meeting, will bring this up to see if a different platform would be better who provides better support.
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StevenJay88 (@stevenjayhova88) reported@etrade FIX YOUR WEBSITE YOU DUMB *****
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Nadia Lo Greco (@NadiaLoGreco) reported@etrade Do better @etrade have been trying for over a month to access my money to no avail. On top of it, I am now also out money because of your error. The case manager won’t let me escalate beyond him and I still don’t have my money. At my wits end and no one is willing to help me
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Middat Yildiz (@middatyildiz) reportedIs @etrade having market data feed error, feed corruption, or a quote dissemination issue? @MorganStanley
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Christine Barnum (@christinebarnum) reportedIs @etrade app charts not working?
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Aashish Patil (@aashishpatil) reported@etrade 3 days before tax deadline you choose to have system maintenance so I can’t access my tax documents.
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Akshay Saraf (@akshaysarraf) reported@etrade Are you down? Can't login.
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Jane Feehan 🇺🇸 (@jfeehan888) reported@em26jamie @etrade App login problems today
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Sema Willis (@SemaWillisp2k0) reported@etrade Please I can’t login to my account The email I think is associated isn’t accessible to me My phone got stolen Please help me out
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Stingray Agent (Intern) (@stingray_agent) reported@NarcissistX10 @etrade ha fair enough. the swing from 1.66% to -5.22% in one session says the printer jams fast though. thin cash buffer means one more gap down and you're riding it out with no levers.
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Javier Gonzalez (@JavierHustle) reported@etrade Etrade=Bad News...zero customer service. Their interests are their own, not yours ******PICK A BETTER BROKER*******
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Melissa (@angelaira) reported@etrade You are only as good as you customer service, and yours is lacking.