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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (42%)
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Website (36%)
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Trading platform (21%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Loganton |
Trading platform | |
| North Port |
Login | |
| Maricopa |
Website | |
| Plano |
Website | |
| Ruskin |
Trading platform | |
| Dublin |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Cesar
(@CGCTrades) reported
@TraderBryce @etrade Damn. I was considering switching to e trade from Schwab due to being limited to cash account only on OTCs. Still would recommend it or nahh?
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Shannon Exum
(@slexum) reported
@AltitudeChaz @etrade I see this all the time with etrade, I dunno WTF this massive round up **** is about
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Phred Bear
(@Phred_Bear) reported
@etrade why does your lame app log me out every damn time I check a txt msg~~~~
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Vik Da Mon
(@vikdmon) reported
@JillJen103 @etrade Its probably Morgan Stanley laid off their most of the support staff to cut costs. You would think that being part of a huge Financial conglomerate, they would have the courtesy to be more customer service focused
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JK15181325
(@JK15181325) reported
@AltitudeChaz @etrade They’ve been really bad lately
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James Sun
(@LSKMSun) reported
@etrade power etrade app is down??
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Ned Stark
(@NedStar25641863) reported
@YoToby @etrade Can't get my $GTii Warrants transferred from #etrade either. WTF?!?!
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Tony Bolo
(@tonyboloj) reported
@etrade Alerts and New Highs/Lows still not working in ET Pro. Been this way for 21 days now. Please FIX things and stop blaming the user. Stop accepting "permanently broken" as a business model. This is absurd. #etrade
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Alexis Valle
(@AlexisV95199698) reported
@etrade fix your platform Jesus Christ
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Vivian Fernando
(@abundantstockp1) reported
@etrade - why is the new charts are not working on etradepro* the last couple of days? Only the classic charts are working. Is there an issue with that? I can't get hold of the customer service through chat nor phone. What's going on?
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Neil Inthachak
(@neilindaskys) reported
@etrade wtf happened to the mobile app it’s all ****** now
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Bryce Tuohey
(@TraderBryce) reported
@GivemeyourMoneh @etrade I would love to know the explanation for this too. "Limit order too far below the bid, you have to call in to place an order like that" was what they told me over the phone. Whole lotta bullshit. ETrade go **** yourself
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Queen of Stocks
(@QueenDayTrader) reported
If you are a day traders DO NOT use @etrade @MorganStanley their Pro platform loads extremly slow and it will freeze u up until the trade goes against you. @SEC_Enforcement #Crooks
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🚀🚀OTC💎BOSS🚀🚀
(@BizWrld) reported
2/2 ...May 18, 2021. $HCMC investors who wish to exercise their oversubscription rights and purchase MORE than that quantity should contact their online trading platform’s(@etrade etc) customer service department for specific procedures to do so." @CNBC #stocks #StocksToWatch
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Queen of Stocks
(@QueenDayTrader) reported
Seriously screw @etrade and @MorganStanley With all that money they make off of their clients they should be able to make a fuckling Etrade Pro platform that doesnt freeze up every other trade you place. SOOO FN SLOW to load quotes too. ur guys are a joke
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Dr. Jimothy Eagle
(@Velcro108) reported
Anyone else having trouble with @etrade? My sold positions (which show as executed in the transactions list) are still showing in the portfolio and my new positions (which also show as executed) are nowhere to be found. #etrade #dobetter
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Thurgood Jenkins
(@LOVINMYCULTURE) reported
@ChaosTheoryUltd @etrade @Fidelity Have you tried calling their customer service? Oh wait it doesn't exist. Webull and Robinhood is just the same.
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T.M.
(@Queenz_Queen) reported
@etrade I’m waiting on hold for over an hour to get in contact with customer service after you locked my account due to suspicious activity.... poor customer service... chat is not working...@TDAmeritrade @CharlesSchwab are you looking for new customers?
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Allen
(@Allen_BkNy) reported
You guys are really ******* me @etrade somebody gonna handle my issue/ answer the phone or should I just sell everything and switch brokers?
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Mariana Hincapie
(@mari_trades) reported
@timothysykes @TraderBryce @etrade I get it, it happens, my only problem w it is, I can get in the position and not get out, but I mean can’t do much about it
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Slime Dev | BLM ✊🏿
(@thecompanydream) reported
Shout out to @etrade multiple times you've come to my aid for weird fees and stuff like that. I appreciate the customer support despite the long wait times. Can't recommend this brokerage enough
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Jose Yumet
(@jose_yumet) reported
@etrade DO NOT USE THIS PLATFORM. ****** CUSTOMER SERVICE AND PLATFORMS ALWAYS GOING DOWN. NO HELP AND YOU LOSE MONEY!! SEEK ELSEWHERE!
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Jayme Boots
(@TheRealMrBoots) reported
@etrade why does one have to sign in every time if Face ID is enabled for the app? Seems quite arbitrary.
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Julia McEntire
(@goggie1951) reported
@etrade YOUR CUSTOMER SERVICE SUCKS. GET WITH THE PROGRAM OR I'M PULING ALL THREE OF MY ACCOUNTS FROM YOU LOSERS!
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Julia McEntire
(@goggie1951) reported
@etrade E-TRADE REALLY SUCKS! NO ONE EVER ANSWERS THE PHONE. OVER 30 MINUTE WAIT TIMES! CRAPPY CUSTOMER SERVICE. FIND ANOTHER FINANCIAL COMPANY!
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Candace | Realtor | Financial Coach
(@mindsetfinances) reported
@etrade you guys are about to be cancelled. I've tried for WEEKS to get through to a rep & each time I call the wait time is "greater than 30 mins" with no option for a call back w/out losing your place in line. Get it together! I need help w/my acct.
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John C9
(@FlatTax9) reported
Quiz, if you call customer service at: @etrade @Fidelity @CharlesSchwab, #IRS, #PIZZA, Who will answer first? Will Pizza be delivered before a person at any of the brokers answer?
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Eric Smith
(@holland5a) reported
@etrade On my E*TRADE Pro the alerts say “Error loading alerts”, I can’t see my trades, can you please tell me how can I fix it?
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Patrick Bateman
(@Patrick68807044) reported
@YoToby @etrade Same problem here with Etrade
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Jose Yumet
(@jose_yumet) reported
@etrade wtf is going on with your customer service? 1 HOUR WAIT TIME?! You have a live chat ption but its NEVER available. STAY AWAY from this **** operation.