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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (61%)
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Website (29%)
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Trading platform (11%)
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Withdrawals (%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Katy |
Trading platform | |
| Camden |
Login | |
| Chicago |
Trading platform | |
| South Dennis |
Login | |
| Pacifica |
Login | |
| Berryville |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Lucky_Charm$
(@StockRevelation) reported
@InspecktorPenny @etrade Having same issues
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James Sun
(@LSKMSun) reported
@etrade fix the chart issue on power erase app!!!! @SEC_Enforcement
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Cinematographer/Photographer
(@profpalm) reported
@etrade I want to follow up. A E-trade service agent worked tirelessly to fix the issue and the program is working flawlessly now. Thank you @etrade for you dedicated snd great customer service!
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Matt Werner
(@mwerner97) reported
@retheauditors I changed online brokers a year ago. When I looked at Robin Hood, it looked sketchy. I tried one acct at @etrade and they never could open the acct right. I still get random emails from them & can’t reach customer service to stop it.
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Dwayne Digger
(@DiggerDwayne) reported
@etrade why app down again
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Refuse 🐸 Resist 🍑 Tyranny 🌊🐀🕷🦂
(@phydid) reported
@etrade Please say the issue you are having after the tone... "My car won't start" I'm having trouble understand ing you please say again... "MY CAR WON'T START!!!" Ok "Your car won't start" Please hold the next agent will be with you in (robot voice) 49 minutes.
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President-elect Austin X
(@tomjonesjohndoe) reported
@thefloristnyc @lake_resources @etrade That's a terrible broker.
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Zachary Bryan
(@Zachary_bryan_) reported
Honestly a little disappointed with market open. Plus, @etrade is absolutely slow asf. But green, so I eont complain.
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Kyle
(@Kyleculus) reported
@etrade The fax number is indeed down, could you all take a look into it
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Francine McKenna
(@retheauditors) reported
@mwerner97 @etrade It's a shame the state of service these days.
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Jesse
(@hates_sleeves) reported
Hell is wrong with @etrade login?
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Bill S
(@bills73) reported
@etrade ok now can’t trade LKCO. Up 53% but E*TRADE won’t accept the order. Fun times. Anyone else having the same problem.
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Dwayne Digger
(@DiggerDwayne) reported
@BryanMBowden @etrade Mine down BS
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LukaFan
(@Luka77C) reported
@etrade Mobile App is down!!!
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J Stonks
(@JackfooStocc) reported
@wietg001 @etrade Nobody will help. E*TRADE is the most pathetic company in the world. Their reputation is trashed now because of how awful they’ve treated customers.
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NI SMITH
(@nismith_jam) reported
@etrade what's up w/ fake notices during open session & 1hr holds for customer service. Notice said during open session, "ETS does not accept orders to purchase or sell OTCBB or pink sheet securities during pre-open or the post-close trading sessions." Mkt is open so what's up?
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🚀🚀 0001 TRADER 🚀🚀
(@0001_Trader) reported
@questorianist @TDAmeritrade @etrade Because E Trade is the best OTC friendly broker out there. And they don't put restrictions on any OTC stock that is current or has a yield or stop sign. I believe there was a problem with TD Ameritrade when people wanted to buy $HCMC and they were current.
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J Stonks
(@JackfooStocc) reported
@rickyaz4 @etrade You would think.. I don’t think they even notice how awful their platform is
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Prateeksha Satyamoorthy
(@prateekshasm) reported
@etrade Not able to login to account please help! prateeksha is account id.
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hmmm
(@zecharii) reported
@BeardOfWallSt @etrade Damn.. they’ve been good about a lot. first problem I’m having, concerning the buying of stocks, they still suck as far as customer service lol
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The Amish Trader
(@TheAmishTrader) reported
@etrade is down this morning 😡
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TiFGoTCaKeZ
(@Ya_moTIFFatioN) reported
@Thoughts_NJ @etrade Same issue!
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GORDO
(@makethenewz) reported
@etrade fix y’all **** please, I’m tryna trade here 😡
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Easily_Inspired
(@heatherwahini) reported
@etrade the new stuff you did to the app is glitchy AF. Can't login. Won't bring up the keyboard in my phone to enter pword. Other stuff yesterday. Released too early, me thinks
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S_tuckin
(@Stuckin01202819) reported
@etrade been using your app since 2011. This update is so slow and freezes so much, repeatedly logs me out, charts dont load ect. Ect. Its so bad im considering a move. Please get you app in order 🤬
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Levi Bowles
(@LeviABx) reported
@goroe3 @RobinhoodApp Yeah, I have an @etrade account for all the real amounts of cash, and it works just fine and has better support. Robinhood is just small-ball money play time. 😎
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Gabriel Kolendrekaj
(@GabrielKol) reported
@etrade you guys are killing me right now. Error message after error message.
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Yeds
(@Jeds_6) reported
@etrade fix your apps. Everyday your apps never work properly for the first 15-30 minutes. Absolutely ridiculous
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Paul Hornung
(@WalterLouAZ) reported
@etrade Your app is updated and looks revised...for me today. However, it will not allow me to stay logged on... maybe a minute at a time. Any help?
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Tony Battista
(@Tony_BATtista) reported
@kef5M I mean that's the "headline" that got the coverage but not the full picture. Citadel bailed out @etrade in 2007 and many other before and after but nobody has an issue with that.