E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (61%)
• Website (29%)
• Trading platform (8%)
• Withdrawals (2%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Schaumburg	Login	12 hours ago
Belleville	Login	17 hours ago
Township of Evan	Website	8 days ago
Paris	Withdrawals	9 days ago
Fremont	Website	13 days ago
Springport	Withdrawals	17 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Milan (@MPatel_1980) reported 1 second ago

  @etrade why is everything down?

• 
  Gail (@GailHedglin) reported 10 minutes ago

  @grigetio @etrade I'm on hold 25 mins..can't trade can't sell don't answer phone damn

• 
  GuyonFIRE (@Guyon_FIRE) reported 10 minutes ago

  Hey @etrade are your networks down? Cannot log in and can’t get anyone on the phone

• 
  Gail (@GailHedglin) reported 15 minutes ago

  @etrade PLZ ANNOUNCE ON CNBC OR X WHATS HAPPENING WE CANT LOGIN ...IM ON HOLD 45 MINS NOW ON PHONE..MUST BE REALLY BAD .

• 
  the rabbit of caerbannog🔋 (@in_retrotech) reported 17 minutes ago

  @etrade appears to be completely down

• 
  Jay (@JAMS9393) reported 22 minutes ago

  **** @etrade this app is a piece of ****, system down on a trading day is unacceptable.

• 
  Behailud (@asnake_behailu) reported 22 minutes ago

  @etrade unable to login, it says "we are unable to process your request..."

• 
  ❀Dawson❂ (@DawsonBarcey) reported 24 minutes ago

  @coinbase I just initiated a stock portfolio transfer from E*TRADE to Coinbase. E*TRADE was able to get on the phone with me and verify the outgoing transfer and making sure that I got my reimbursement for the fee that they had charged me. I can’t get a single human person at Coinbase both on chat or phone to assist me about the transfer verification. I feel like I should transfer all my **** back to @etrade because their customer service is superior.

• 
  Bob McCormick (@bmccormick70) reported 25 minutes ago

  @TheAthletic @etrade The NCAA should be EMBARRASSED as the way the S Carolina/UCONN game is being officiated. It’s RUGBY, not basketball!! Why have the best teams playing, and allow everyone to hold, push, and grab!! It’s AWFUL!!

• 
  USA. Long term Investor (@stocks4545) reported 27 minutes ago

  @etrade WTF - website down??

• 
  Buns&Coffee (@schang76) reported 28 minutes ago

  @etrade @MorganStanley did they buy Etrade or did MS sell themselves in a merger because they are one of the worst shops on Wall St that survived by getting bailed out by American taxpayers through trickery and blackmail? can't even keep the lights on properly on a trading day.

• 
  PikachOTC (@PikachOTC) reported 30 minutes ago

  @etrade FIX YOUR ****

• 
  Nota Gaylib (@dfdfdfd243799) reported 31 minutes ago

  @GailHedglin @etrade nope, still not working. Losing thousands.

• 
  PianoRay (@RaymondChurchi3) reported 34 minutes ago

  @TheTradingNinja 36 minutes on hold with @etrade only to be told yes we know parts of our system are down we are working to restore them asap.

• 
  It's only $ (@Jonny5_is_AI) reported 37 minutes ago

  @etrade your website, ios app, and desktop app are all not functional and i am unable to login. The customer service number has had me on hold for 30 minutes and no response to DMs here

• 
  Goyim (@AnonGoyim69) reported 37 minutes ago

  E*Trade @etrade might be the worst broker/investing app there is. Horrible app from 1997 that never changed, can’t buy anything overnight like other brokers, getting tired of it. Any suggestions on where else to take my money?

• 
  Heddge (@Bunty11311235) reported 40 minutes ago

  @BenBSP @etrade Etrade be ready this week to pay me my losses due to your glitch on Friday

• 
  Miko (@wintament) reported 42 minutes ago

  @etrade finally got someone to answer - When they answer please be polite - not the fault of the rep - so keep it civil but do emphasize that being a customer is probably no longer in your best interest if you want to vent

• 
  Islander Bob (@Islander_Bob) reported 45 minutes ago

  @etrade down again. You suck! Moving to @RobinhoodApp !

• 
  THE PENNY HEIST (@TheeEvilHag) reported 46 minutes ago

  @TwoThreeXYZ @etrade My etrade was working … been trading without issue today

• 
  GOAT (@DairyQu64778493) reported 48 minutes ago

  @etrade Your site, app and customer service lines are all down right now. I have buy/sell orders that I don’t know if they’ve been filled and cannot exist. What is going on?

• 
  A.American (@AAmerican2A) reported 48 minutes ago

  @etrade The entire E*Trade platform is down and has been for a while. Nobody answering the phone?? Provide an update!

• 
  Ppal (@ppal4sure) reported 50 minutes ago

  @etrade is e*trade down? I am not able to access the account?

• 
  Tru (@TrueStockData1) reported 50 minutes ago

  @Joedirt12321 @etrade wtf man. I will never, ever, ever use ETRADE again. Watching position literally go into loss right now and I can't do a thing about it

• 
  Will (@Joedirt12321) reported 51 minutes ago

  @etrade The length of this outage is unacceptable

• 
  BeastModeStocks (@BeastModeStockz) reported 52 minutes ago

  @NotFinancialRep @SchwabTrading @etrade Same happening with TD Canada. Used to be great. Now cant make a trade there. Worsr decision they made was reviewing every trade and making people call in trades. Worst part is when someone answers they have to get approval for a trade cause they are not licensed. 10 min execution for a trade that moves in milliseconds. 🗑 is a compliment to TD. Junk.

• 
  TraderMK (@mkarias1) reported 54 minutes ago

  Charts are not working in @etrade platform!!!

• 
  Author Brett Scott Ermilio (@BrettErmilio) reported 54 minutes ago

  @etrade Bad look and no info on the downage. Def need to move a chunk of my money to my Fidelity acct so I can at least have more balance. This happens too often with this platform.

• 
  BMRTRADERS (@bmrtraders) reported 58 minutes ago

  @etrade complete bs our positions are going crazy and no access you e sold instruments which are now worthless fix immediately please

• 
  Citizen Watch Report (@Citizenwatchrep) reported 59 minutes ago

  @Faf_314 @etrade I submitted my case for compensation. If they proved yours please update me. First time I ever lost money due to outage, scary af