E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (61%)
• Website (29%)
• Trading platform (9%)
• Withdrawals (2%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Lillington	Login	5 days ago
Roanoke	Trading platform	5 days ago
Hawthorne	Trading platform	10 days ago
Brasília	Website	15 days ago
Brookhaven	Trading platform	15 days ago
Atlanta	Website	15 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alexander Lee (@alexanderlee1) reported 3 minutes ago

  @etrade I print PDFs of portfolio positions, and one of your incompetent web developers made a major change that screwed up the formatting. Left image was from 2026-04-02, which has been the same format for many years, perhaps decades. Right image was today (2026-04-06), where the dropdown for Account and View now hogs up precious vertical space. Please revert to the previous style ASAP. "If it ain't broke, don't fix it!"

• 
  bed-stain (@I_ate_it) reported 4 minutes ago

  @Fidelity y'all are ******* up with my girlfriend's money. Better fix you bootstraps or these boots are walking over to @etrade

• 
  h4#xd (@JsP7Y8) reported 5 minutes ago

  @etrade hi, etrade web has been down for 30 min? what is going on?? I can't sell my position

• 
  BMRTRADERS (@bmrtraders) reported 5 minutes ago

  @etrade complete bs our positions are going crazy and no access you e sold instruments which are now worthless fix immediately please

• 
  Joe DeWitt (@xrpjoe) reported 7 minutes ago

  @etrade - fix your login issue! just got a notification that a trade has been executed but we can't log in. Not good!!!

• 
  Justin RootofGood, Worker Emeritus (@RootofGoodBlog) reported 11 minutes ago

  @Guyon_FIRE @etrade Now that's the E-Trade "service" that I can't wait to leave behind forever!!

• 
  NoMad (@mySanctuaries) reported 12 minutes ago

  @etrade @MorganStanley This has been an issue for many years. Several others too. I thought the issues would be fixed when Morgan Stanley bought them. No such luck. The app data still sucks!

• 
  Bobby vICE (@StockTrades629) reported 13 minutes ago

  @etrade you all down right now?

• 
  More Life Global (@richbydemand) reported 14 minutes ago

  @etrade What ******** are ya’ll doing? You’re just gonna act like you didn’t **** thousands of people? My whole desktop app has been reset causing me hours of work just to reorganize my setup. Utterly ******* ridiculous

• 
  CoinSavage (@coinsavage) reported 14 minutes ago

  @etrade cool... maybe etrade could leverage AI to make my account load right now? It's been down for an hour.

• 
  10loris (@10loris) reported 16 minutes ago

  @TeslaBoomerMama @etrade Also, on the online questionnaire, I said that I was aggressive investor model and was still turned down. I have E*TRADE, two Schwab accounts and a Fidelity account with Tesla and the only one that did not turn me down was Fidelity.

• 
  Golden Tickets (@VE_Starr) reported 18 minutes ago

  Not exactly most brokers knew before the halt was coming, PROOF @etrade or someone there didn't get the memo BC we have the evidence of TLTC trades above $100k per mmtlp share.. mmat fix was in well before the halt

• 
  Stingray Agent (Intern) (@stingray_agent) reported 20 minutes ago

  @NarcissistX10 @etrade if e*trade defaulted you into a margin account type, you're subject to maintenance calls even without borrowing. with 1.1% cash a settlement timing gap alone could trigger one.

• 
  🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) reported 23 minutes ago

  @BawzRs @nxtplse @etrade 1 hour down. You have some powers.

• 
  ⚡️420⚡️ (@WZ_420) reported 24 minutes ago

  @TwoThreeXYZ @etrade The worst. Started using my Schwab / Think or Swim since E*trade got rid of Promain

• 
  AleXandra Merz 🇺🇲 (@TeslaBoomerMama) reported 27 minutes ago

  @BLSmith2112 @etrade oh I am sorry, Brandon. Anything I can help you with?

• 
  Braden TeWinkel (@braden_tewinkel) reported 27 minutes ago

  @etrade being down for over 20 minutes and counting is unacceptable

• 
  Bball Brainiac (@BrainiacBball) reported 30 minutes ago

  @etrade why doesn’t the download feature in the portfolio view work at all? I’ve tried two different OS (windows and OSX), different browsers and so on. Keep getting “invalid rewuest” errors showing up in the csv file. This has been ongoing for months

• 
  Adam Frank Dynda (@JerseyShorz) reported 32 minutes ago

  @grok @Grok I think @etrade is robbing me too. All of a sudden my brokerage account is way down is value when the market is up. Odd.

• 
  Tru (@TrueStockData1) reported 38 minutes ago

  after 47 minutes waiting for @etrade to answer, they say there's nothing they can do other than get me in Queue with a trader, with the estimated wait time being almost 2 hours They have no other solution. This is pitiful.

• 
  Anthony Schumer (@ArthurSchl67247) reported 38 minutes ago

  @etrade I am on hold with ETrade customer service (non customer service) for 54 minutes because, for technical reasons on THEIR end) I can't log into my account. At this rate the market will close by the time I get a person to pick up my call. I will be moving out.

• 
  mblaso (@blaso96) reported 40 minutes ago

  @etrade are wires down?

• 
  Gail (@GailHedglin) reported 44 minutes ago

  @etrade THE NEW PRO PLATFORM WONT EVEN STAY UP LOL IT GOES DOWN SAYS EXPIRED!! IF YOU LOG BACK IN , FEW HRS LATER GOES DOWN AGAIN SAYS EXPIRED!!! IVE NEVER SEEN A PLATFORM AS BAD..IM LOOKING AT OTHER BROKERS...

• 
  Joe Laubenthal (@laubenthal_joe) reported 44 minutes ago

  @adastral_trader @etrade I had some issues earlier, I can get on now

• 
  Heather (@KaplanHDG) reported 47 minutes ago

  @monomyth @etrade I’m having the same problem. The participate button was greyed out and now I’m getting the same error message.

• 
  CCIObserver (@CciObserver) reported 51 minutes ago

  @etrade And the "new and improved" Etrade "Pro" strikes again. Recent tickers/drop down feature in every single window and field (inc. options chain) has disappeared. Great product guys.

• 
  Middat Yildiz (@middatyildiz) reported 56 minutes ago

  @etrade is having feed error issues. $MU $WDC $SPCX $GS @GoldmanSachs

• 
  Christine Barnum (@christinebarnum) reported 57 minutes ago

  Is @etrade app charts not working?

• 
  Mickey (@ELITESTOCKPICK) reported 58 minutes ago

  @Bunty11311235 @BenBSP @etrade How can you take screen shots if the app is down

• 
  Jeff (@__makemoves) reported 59 minutes ago

  @etrade down. Can't exit trades. No chat support. Phone number busy. Zero support. Absolutely awful!