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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (40%)
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Trading platform (33%)
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Website (27%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Phoenix |
Login | |
| Palm Coast |
Login | |
 Sollentuna |
Trading platform | |
 Santo Domingo |
Trading platform | |
| Las Vegas |
Trading platform | |
| Camden |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Opershir
(@Opershir) reported
Hey @etrade just a reminder your platform is garbage !💩 wtf
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truthbus
(@truthbus) reported
@etrade your platform has major issues with locked NSDQ quotes - fix it or disconnect it - been ****** up for years
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dnayantara
(@dnayantara) reported
@etrade your tax Center online seems to be broken. How can I request for my tax documents?
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FirstStateResistorMike
(@1stStateResistr) reported
Etrade @etrade - why did you remove the ability to email Customer Service from your accounts website? Tried calling Your phone lines - on hold forever. Why cant i send an email??? Thats POOR Customer Service! 🤬😡
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SkuLL_KiD
(@GambitXX1) reported
@etrade **** you for being so ****** after I finally get over PDT. @etrade you are Huge part of the reason I wanna quit daytrading
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Tony Bolo
(@tonyboloj) reported
@funnyG986 Yeah, I've been having trouble with Etrade last couple days. Alerts not saved from previous day. Now new highs/lows not working. Morgan Stanley takeover has ruined @etrade
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Sofi
(@sofietch) reported
@etrade what’s going on with the he app? Is this app down? Have been with issues since yesterday
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Don Palomo
(@OGLIFESTYLE) reported
@etrade customer service has become terrible, as I sit here on hold yet again for more than one hour it saddens me to know how little you all care to fix your phone support. Please try to do better
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Sean Riddell
(@Okie_Tradez) reported
damn @etrade not working again
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James "GOP Hates Democracy " Flanagan
(@JamesFlanagan12) reported
@etrade Horrible customer service and account management. Sitting on a ACH Deposit from US Treasury for almost two weeks. Verify or deny the Zero deposit, so I can invest my money with someone else. I have spent hours on hold, sending emails. NOTHING!!
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Surge Kalashnik
(@heyimsurge) reported
@etrade @StocksToTrade horrible service today. Craps glitchy, I’m out for today. Fix it!
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Jon Moore from LA
(@jonfromla) reported
@etrade I’ve called 3 different phone numbers for you today, none were able to connect me to an agent, and your website says live chat is unavailable at the moment. Seriously? No customer service available what so ever?
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gohanx
(@LucasLacqua) reported
@etrade hello! I can't sign up, is there a problem with the web?
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**** Furu
(@SpacFuru) reported
@etrade FIX YOUR LEVEL ******* TWO, WEEKS NOW ISSUES
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Attichris
(@Attichris415) reported
$SENY -> $FTRK Why is @CharlesSchwab sooooo slow with ticker changes??? @etrade is already done. I’ll be lucky to be able to trade this by Friday…. Thanks, Chuck!
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Badboys03
(@Badboysmarket) reported
@etrade First you removed the scanners now you're screwing with L2s. Merger not working out well huh?
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Krayon
(@krayonc) reported
$TLRY Had 600 shares of $APHA @ $15.94 before conversion. Now I have 502 shares @ 19.04 - wtf? Please tell me this is an error. (using @etrade)
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Tony Bolo
(@tonyboloj) reported
@funnyG986 @etrade @etrade Alerts are still down but now with a different error message that just says, "Error loading Alerts"
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Ernest C. Smitten
(@ErnestC_Smitten) reported
@etrade Website quote pages failing to load, not "redirecting properly." Logged off and logged back in - worked for a few minutes, then same problem again. This website keeps getting more glitchy and loses more features with every update you guys make! 😩
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Flint Beckstone
(@flintb22) reported
Power etrade is in zero mode again @Etrade. Fix it.
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truthbus
(@truthbus) reported
@etrade fix your trading platform - hire a new CTO daily disaster
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R
(@CorporateAce1) reported
@etrade I’ve been a customer for less than 12 hours and I’m already certain it was a massive mistake. Terrible.
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Anastasia
(@_____Tasia_____) reported
@etrade Etrade Pro issues again. Sick and tired of your issues. I will be closing my account.
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Small English
(@english_small) reported
@etrade can’t login and tells me to call to fix. Do so and 60 min hold time?
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chinx
(@projeckkkpat) reported
@etrade can you all help me recover my account? I no longer have access to the email or phone I used so can I use my social or ID?
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John
(@JJHils) reported
Is anyone else having constant issues with Etrade ? Quotes are completely frozen. Etrade keeps getting worse and worse. Customer service has gotten awful too. Unbearable hold times and the representative are way less informed than they used to be. #StockMarket @etrade
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M.A.
(@MoAabas) reported
@etrade @TDAmeritrade Hey ETRADE, to call your support staff and process slow is an understatement.
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Ol_crow
(@olcrow1835) reported
@etrade Fix your ****!!!!
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Stephen Wong
(@stephenctwong) reported
@etrade is your site currently experiencing login issues? Having issues logging into account.
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OTCDD
(@OTCMDD) reported
@etrade Etrade pro could lick a fat one this morning. Fix your platform