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E*Trade

E*Trade status: trading issues and outage reports

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Full Outage Map

E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

  • 31% Website (31%)
  • 31% Login (31%)
  • 31% Trading platform (31%)
  • 6% Withdrawals (6%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

CityProblem TypeReport Time
New York City Website 4 days ago
Indianapolis Trading platform 4 days ago
Seattle Login 11 days ago
Seattle Login 16 days ago
Township of Evan Website 17 days ago
Township of Evan Login 18 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • byehiselllo
    hi (@byehiselllo) reported

    @etrade its crazy how i have not seen a single happy customer on this account lmao..

  • nitsujader
    Justin Reda (@nitsujader) reported

    Hey @etrade since your feedback form fails to submit: Got locked out of my account because you decided to send a text message without mentioning that message is coming. This is a terrible user experience and is making me consider closing the account. There is no way to turn off that setting either? I just need to expect some trades might have a confirmation follow up now? wtf?

  • 77RepublicanWS
    GreenCandleLover 🇲🇽 (@77RepublicanWS) reported

    @etrade Worst trading app! Stay away! Execution latency and platform lag are major complaints among active traders on E*TRADE, especially during periods of high market volatility. The platform frequently frustrates day traders and options scalpers.

  • hostileunivers
    Tobias (@hostileunivers) reported

    @etrade E*trade will offer you money to open an account and never pay you, I’ve opened three with them, an IRA, a savings account and an individual brokerage account, never got paid their promotion for any of them, bad company

  • GfVault
    GF Vault (@GfVault) reported

    @etrade @EricGrossman — I have now exhausted customer service, filed regulatory complaints, and documented everything. Two promised deadlines have passed with zero explanation. Nearly $10,000 remains restricted and I still cannot speak with anyone who actually controls the case.

  • phildavis40
    Phil Davis (@phildavis40) reported

    @ericses @SawyerMerritt @etrade Same here, WTF. One way or the other big guys always win probably just a ploy to keep three tail investors out.

  • Vocabutesla
    Virtualarry (@Vocabutesla) reported

    @TeslaBoomerMama @etrade I have been with etrade for over 10 years. They have always been great. Absolutely no fees for banking with minimum balance which my Roth satisfied. With that comes the ups and downs of “virtual banking” I have not had a traditional brick and mortar bank since year 2000. Back then people thought i was crazy “your information will get hacked etc”. The etrade acquisition by Morgan Stanley complicated some things. Extremely slow to update systems to modern day standards. Took years to fix some online issues and services offered. Simple things like access to Zell. I registered for ipo access over a year ago. Nothing to do with Soace X. Everything to do with being prepared for future opportunities. I would be cautious with situations where someone is registering too close to the time they want to participate in an ipo. Not saying this person is not qualified but sometimes the things need time to iron out. Phone calls with etrade representatives etc.

  • GfVault
    GF Vault (@GfVault) reported

    @etrade @MandellCrawley — customer service has been completely unable to provide a solution. I’ve spoken with roughly 15 representatives, and nobody can tell me why my account was restricted or when it will be restored. The department handling it apparently cannot even speak to me.

  • jayrfletcher
    Jay Fletcher (@jayrfletcher) reported

    @etrade @MorganStanley Need someone from Executive Customer Support to contact me ASAP. My son had 3 legitimate, authorized transactions unexpectedly reversed from his account—including a $5,650 payment, a $3,800 PayPal payment, and another Robinhood payment.

  • KaplanHDG
    Heather (@KaplanHDG) reported

    @monomyth @etrade I’m having the same problem. The participate button was greyed out and now I’m getting the same error message.

  • realTMDrake
    Drake Sanchez (@realTMDrake) reported

    @etrade Semiconductors made in the USA would help power datacenters.

  • illbethe_moon
    Trevor (@illbethe_moon) reported

    @TLAMB91 @etrade You gotta trade on Robinhood bro that **** NEVER goes down!!

  • MvStangs77
    Gary Emanuel (@MvStangs77) reported

    @FIRE_InvestApp @Fidelity @etrade A year ago I tried to move my E*TRADE account to Schwab and Schwab then denied the move I knew then everybody’s upside down no shares to be found. The Domino’s are going to fall McCabe is playing 3-D chess.

  • KCP_NYC
    KP🐺🌐 (@KCP_NYC) reported

    THANKS @etrade WTF????

  • GfVault
    GF Vault (@GfVault) reported

    @etrade @MichaelPizzi — given your history leading both E*TRADE and Morgan Stanley Private Bank, I hope you will take a look at what is happening here. Nearly $10,000 is restricted, legitimate transactions were reversed, and customer service cannot provide a single accountable person.

  • TwoThreeXYZ
    TwoThree (@TwoThreeXYZ) reported

    @etrade Fix the broken charts on your app

  • OptionalHellcat
    OptionalHellcat (@OptionalHellcat) reported

    $SPX $7500 SHORT was my setup; I was late Chased for the channel bottom @FiboNachoLibre & VWAP touch on the 14:00EST candle open. Bagged some profit @etrade account. And there’s the slide 🛝 RSI midline dive! Shame on me for not holding a runner; really need to work on that. Broken record.

  • slumbum
    Edmund J. Janas (@slumbum) reported

    @ETRADE @MorganStanley Froze all my accounts, including Social Security, over a $118 overdraft. Blocked me from linking outside funds to fix it. Phone and chat both dead ends today. Need funds for food and meds. Zero urgency/care Twenty years a customer. I need this resolved.

  • LegibleEnglish
    Aestas; Recognitio (@LegibleEnglish) reported

    @etrade There are good days and there are bad days; and, there are days you make promises that you are sure to keep. Get out the checkbook.

  • HamweeHammy
    Hammy (@HamweeHammy) reported

    @etrade sir please fix website

  • william_Sjr
    Will Still Thanks God (@william_Sjr) reported

    @etrade Etrade is not working

  • Bekim1977
    Bekim Rizvani (@Bekim1977) reported

    @benjune @etrade yay We're experiencing technical issues, but your account is still secure. Please try again later. Some or all of your account balances cannot be displayed or included in your total assets, but your accounts remain secure. Please try again later.

  • NextTradeX
    NextTradeX (@NextTradeX) reported

    @etrade Level 2 time and sales not working on the new etrade power pro platform

  • JavierHustle
    Javier Gonzalez (@JavierHustle) reported

    @etrade Etrade=Bad News...zero customer service. Their interests are their own, not yours ******PICK A BETTER BROKER*******

  • I_ate_it
    bed-stain (@I_ate_it) reported

    @Fidelity y'all are ******* up with my girlfriend's money. Better fix you bootstraps or these boots are walking over to @etrade

  • 77RepublicanWS
    GreenCandleLover 🇲🇽 (@77RepublicanWS) reported

    $FAMI this looks great for a run. If I was still on @etrade I wouldn't of been able to trade it through my app etc. Glad I got rid of @etrade . My success has been increasing since. They need to fix their sh*t!

  • danielkern79
    Grasshoppa Stocks (@danielkern79) reported

    @etrade your fundamentals tab still doesn't load. Been almost a week. Please help.

  • CandyDrenn30687
    Candy (@CandyDrenn30687) reported

    @etrade We're still waiting for a call back from @etrade customer service made on Friday to verify we are who we are since our phone number changed! Frustrating Opened a @RobinhoodApp to invest in SPCX

  • willyzdub
    willywashington (@willyzdub) reported

    @etrade you guys are finished!!!! The worst platform I wouldn’t even call you a broker. Its criminal to have this bad of tech. @SECGov no way they can service money with this many technical issues daily, today is catastrophic

  • lionking222
    Lion King (@lionking222) reported

    @etrade WTF. Quotes not working. Can’t make a trade. Hello?