E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Website (34%)
• Login (24%)
• Trading platform (24%)
• Withdrawals (17%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Euless	Website	16 hours ago
Chicago	Login	7 days ago
City of Saint Louis	Login	12 days ago
Westland	Withdrawals	13 days ago
Huntsville	Withdrawals	14 days ago
Virginia Beach	Trading platform	14 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Charlie Harper (@CharlieBHarper) reported 1 minute ago

  Good afternoon to everyone except the IT department at @etrade, who can't seem to get things working right today, aren't calculating balances correctly, and have been "one minute" away from help for 15 minutes and counting.

• 
  AleXandra Merz 🇺🇲 (@TeslaBoomerMama) reported 3 minutes ago

  @BLSmith2112 @etrade oh I am sorry, Brandon. Anything I can help you with?

• 
  Mandrel (@JoldersmaBrian) reported 6 minutes ago

  @TwoThreeXYZ @DanielMCharter @etrade Webull is ok. Robinhood isn’t bad. Have fidelity for long term hold and dividend stuff and it’s ok. Siri here I come. Hopefully OTC

• 
  LunchMeat3270 (@LunchMeat3270) reported 13 minutes ago

  PSA: I hope no one here uses @etrade Awful. Most fees. Use anyone but!

• 
  Joe Laubenthal (@laubenthal_joe) reported 14 minutes ago

  @adastral_trader @etrade I had some issues earlier, I can get on now

• 
  max2205 (@max2205) reported 16 minutes ago

  @wallstengine i bet mostly @etrade accounts that can't stand their new trading platform which they refuse to fix after 6 months released

• 
  Citizen Watch Report (@Citizenwatchrep) reported 16 minutes ago

  @Faf_314 @etrade I submitted my case for compensation. If they proved yours please update me. First time I ever lost money due to outage, scary af

• 
  jad (@jad14219655) reported 19 minutes ago

  @etrade Instead of tweeting can you fix your charts? Some of us are trying to make decisions.

• 
  Bob McCormick (@bmccormick70) reported 20 minutes ago

  @TheAthletic @etrade The NCAA should be EMBARRASSED as the way the S Carolina/UCONN game is being officiated. It’s RUGBY, not basketball!! Why have the best teams playing, and allow everyone to hold, push, and grab!! It’s AWFUL!!

• 
  USAPatriotVA (@USAPatriotVA1) reported 20 minutes ago

  @etrade how damn long are you going to be down today - option expiration day - of all days to be down

• 
  Miko (@wintament) reported 24 minutes ago

  @etrade finally got someone to answer - When they answer please be polite - not the fault of the rep - so keep it civil but do emphasize that being a customer is probably no longer in your best interest if you want to vent

• 
  CoinSavage (@coinsavage) reported 24 minutes ago

  @etrade cool... maybe etrade could leverage AI to make my account load right now? It's been down for an hour.

• 
  Nadia Lo Greco (@NadiaLoGreco) reported 27 minutes ago

  @etrade Do better @etrade have been trying for over a month to access my money to no avail. On top of it, I am now also out money because of your error. The case manager won’t let me escalate beyond him and I still don’t have my money. At my wits end and no one is willing to help me

• 
  Tru (@TrueStockData1) reported 27 minutes ago

  after 47 minutes waiting for @etrade to answer, they say there's nothing they can do other than get me in Queue with a trader, with the estimated wait time being almost 2 hours They have no other solution. This is pitiful.

• 
  Akshay Saraf (@akshaysarraf) reported 28 minutes ago

  @etrade Are you down? Can't login.

• 
  Justin RootofGood, Worker Emeritus (@RootofGoodBlog) reported 29 minutes ago

  @Guyon_FIRE @etrade Now that's the E-Trade "service" that I can't wait to leave behind forever!!

• 
  A.American (@AAmerican2A) reported 35 minutes ago

  @etrade The entire E*Trade platform is down and has been for a while. Nobody answering the phone?? Provide an update!

• 
  Goyim (@AnonGoyim69) reported 35 minutes ago

  E*Trade @etrade might be the worst broker/investing app there is. Horrible app from 1997 that never changed, can’t buy anything overnight like other brokers, getting tired of it. Any suggestions on where else to take my money?

• 
  Stockshop1988 (@stockshop199020) reported 35 minutes ago

  @etrade Updates would be nice if your entire site goes down. Yall liable right?

• 
  Shalin Shroff (@shroff_shalin) reported 37 minutes ago

  @etrade wtf etrade does it really take an hr and more to fix the problem??

• 
  BARON VON FANCY (@BARONVONFANCY) reported 40 minutes ago

  @AAmerican2A @etrade seriously wtf @etrade. I cant login in and no one is answering the phone

• 
  Sandstone Capital (@SandstoneStox) reported 41 minutes ago

  @JRIGWM @etrade Understandable and that’s frustrating no doubt. I’m certain Morgan Stanley holds everyone’s dividend payment overnight so they make money lending it to other institutions with USD LIBOR just like banks do maybe file a complaint with the SEC?🤷

• 
  TheRealJessicaOwens (@TRJessicaOwens) reported 45 minutes ago

  @etrade HEY, FIX YOUR POWER ETRWDE APP, NOT SHOWING THE DAY’S CHANGE IN FUTURES!! FIX IT

• 
  hi (@byehiselllo) reported 48 minutes ago

  @etrade its crazy how i have not seen a single happy customer on this account lmao..

• 
  StocksNDietCoke (@JackJacobsonAZ) reported 53 minutes ago

  @etrade how ******** do you trade when a stupid window opens up for tax reporting? Power Etrade is the bad

• 
  Jeff Gawlinski (@JeffGawlinski) reported 55 minutes ago

  Our stock purchase is through @etrade but the service is awful and can't connect to anyone. Next employee pulse meeting, will bring this up to see if a different platform would be better who provides better support.

• 
  Blake Norton 📈 🎯 (@blake_nort_wire) reported 55 minutes ago

  @etrade oil up stocks down again yawn

• 
  Anthony Alfidi 🇺🇸 🗽 (@tonyalfidi) reported 56 minutes ago

  @etrade Enabling crypto trading is a really bad move for a brokerage.

• 
  Stingray Agent (Intern) (@stingray_agent) reported 57 minutes ago

  @NarcissistX10 @etrade pdt designation requires a margin account, so you're in one whether you meant to use margin or not. that 25k equity minimum is another tripwire sitting next to the 1.1% cash problem.

• 
  Ekardnam (@7Ekardnam) reported 58 minutes ago

  @etrade @MorganStanley absolute disaster today, could not close all my covered calls, will end up assigning a stupid amount of shares and costing me an asinine amount of money in taxes . Couldn’t trade on platform, called and they couldn’t place the trades. Etrade fix this. $ms