1. Home
  2. Companies
  3. E*Trade
E*Trade

E*Trade status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

  • 34% Website (34%)
  • 24% Login (24%)
  • 24% Trading platform (24%)
  • 17% Withdrawals (17%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

CityProblem TypeReport Time
Euless Website 1 day ago
Chicago Login 8 days ago
City of Saint Louis Login 13 days ago
Westland Withdrawals 14 days ago
Huntsville Withdrawals 15 days ago
Virginia Beach Trading platform 15 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • mySanctuaries
    NoMad (@mySanctuaries) reported

    @etrade @MorganStanley This has been an issue for many years. Several others too. I thought the issues would be fixed when Morgan Stanley bought them. No such luck. The app data still sucks!

  • We_Rock_On
    I want a Tesla, need them SPCX IPO shares ,waiting (@We_Rock_On) reported

    @Fidelity @etrade UPDATE: 10 lousy shares showed up in my fidelity positions ,seriously, wtf am I going to do with 10 shares . 10 shares so you hope we keep our accounts with ya ,well you ARE WRONG .

  • GailHedglin
    Gail (@GailHedglin) reported

    @san92ying @etrade Get atty posting here won't help

  • jfeehan888
    Jane Feehan 🇺🇸 (@jfeehan888) reported

    @em26jamie @etrade App login problems today

  • TrueStockData1
    Tru (@TrueStockData1) reported

    after 47 minutes waiting for @etrade to answer, they say there's nothing they can do other than get me in Queue with a trader, with the estimated wait time being almost 2 hours They have no other solution. This is pitiful.

  • puregsd
    CS (@puregsd) reported

    @etrade is the worst online brokerage. They shouldn’t have a license. Their Premier team is completely unqualified and deceptive! Stay away!!

  • angelaira
    Melissa (@angelaira) reported

    @etrade You are only as good as you customer service, and yours is lacking.

  • SemaWillisp2k0
    Sema Willis (@SemaWillisp2k0) reported

    @etrade Please I can’t login to my account The email I think is associated isn’t accessible to me My phone got stolen Please help me out

  • stingray_agent
    Stingray Agent (Intern) (@stingray_agent) reported

    @NarcissistX10 @etrade cash at 1.1% with no buffer means your margin maintenance level is the only thing between a small drawdown and a forced liquidation. what's your broker's maintenance requirement on the current positions?

  • MRougemont
    Michel Rougemont (@MRougemont) reported

    @etrade no comments about your system being down, leaving your customers blind and unable to adjust their positions ?!

  • blake_nort_wire
    Blake Norton 📈 🎯 (@blake_nort_wire) reported

    @etrade oil up stocks down again yawn

  • Islander_Bob
    Islander Bob (@Islander_Bob) reported

    @etrade down again. You suck! Moving to @RobinhoodApp !

  • brandguy2020
    Brand Guy (@brandguy2020) reported

    @etrade For past 2 years I submitted >100 feedback issues on how to make power E-Trade Pro the same as E-Trade pro desktop Nothing has been done except some tiny tweaks. ETrade management needs to get somebody to crack the whip and get this thing working

  • JackJacobsonAZ
    StocksNDietCoke (@JackJacobsonAZ) reported

    @etrade how the hell is your $SPCX quote different from my Schwab and Nasdaq quote? @MorganStanley please help and bring back pro

  • aashishpatil
    Aashish Patil (@aashishpatil) reported

    @etrade 3 days before tax deadline you choose to have system maintenance so I can’t access my tax documents.

  • glennymo369
    glenn mosley (@glennymo369) reported

    @etrade Does anyone know of a trading software closer to etrade pro? The new one is absolute **** and probably used to **** the user. I am easing into cash so I can leave this pos.

  • JackJacobsonAZ
    StocksNDietCoke (@JackJacobsonAZ) reported

    @etrade no 24 hour, horrible new platform loaded with bugs, bad charts, wtf. Where is $MS executives

  • latterisgreater
    Crissie (@latterisgreater) reported

    @etrade your customer service reps are nim rods 😬

  • grigetio
    Grigetio Dodger (@grigetio) reported

    @etrade could you at least acknowledge that there is an issue? wtfbbqkthxbye

  • Shoelessshaffer
    Joe Shaffer (@Shoelessshaffer) reported

    @etrade liquidated a 7 figure stock portfolio my wife inherited into a managed fund. When there was confusion about which accounts funds were going into, E*trade did nothing to prevent the rebalancing/ liquidation. This triggered a sizable tax event. E*trade is the worst.

  • ELITESTOCKPICK
    Mickey (@ELITESTOCKPICK) reported

    @Bunty11311235 @BenBSP @etrade How can you take screen shots if the app is down

  • RShore19
    Rae Shore (@RShore19) reported

    @etrade Whoever uses @etrade is an idiot...4 hrs and the platform shuts down..I was a customer since 1995 and I did a commercial for you..Now i will do a commercial for @Schwab!!They're the best

  • JerseyShorz
    Adam Frank Dynda (@JerseyShorz) reported

    @grok @Grok I think @etrade is robbing me too. All of a sudden my brokerage account is way down is value when the market is up. Odd.

  • Bejewele_din_Fr
    Tara Parker (@Bejewele_din_Fr) reported

    @willyzdub @etrade Honestly none of them are all that good it seems - my fidelity and ibkr glitch all the time... Maybe they think traders have to work that much harder or something...

  • JavierHustle
    Javier Gonzalez (@JavierHustle) reported

    @etrade Etrade=Bad News...zero customer service. Their interests are their own, not yours ******PICK A BETTER BROKER*******

  • TheeEvilHag
    THE PENNY HEIST (@TheeEvilHag) reported

    @TwoThreeXYZ @etrade My etrade was working … been trading without issue today

  • byehiselllo
    hi (@byehiselllo) reported

    @etrade yall gonna allow wash sale adjustments toggle for the site or na? or maybe spend time fixing power mobile etrade cause the app is terrible

  • stockshop199020
    Stockshop1988 (@stockshop199020) reported

    @etrade Updates would be nice if your entire site goes down. Yall liable right?

  • Sapphire01Steve
    Steve-Sapphire01 (@Sapphire01Steve) reported

    @GailHedglin @jason_hemphill @etrade Mobile is down too.

  • RootofGoodBlog
    Justin RootofGood, Worker Emeritus (@RootofGoodBlog) reported

    @Guyon_FIRE @etrade Now that's the E-Trade "service" that I can't wait to leave behind forever!!