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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (40%)
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Website (36%)
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Trading platform (25%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kralendijk |
Website | |
 Charlotte |
Website | |
| Elmont |
Login | |
 Wellsford |
Login | |
| San Francisco |
Website | |
 Idar-Oberstein |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Man
(@JackMan724444) reported
@etrade why is Etrade pro going away. You do realize the new power Etrade pro is terrible, right? No one likes it.
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Zack
(@Fr3nchMontana) reported
@etrade and @CharlesSchwab have by far the worst mobile apps for trading I've ever seen
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Neshimu
(@Neshimu24) reported
@etrade can you fix ******* app ? Jesus at least notify ppl something is wrong!!! Youre not doing us a favor, its literally your ******* obligation
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Jonny
(@JohnCooper62468) reported
943AM and @etrade frozen again for second day running. Unforgivably bad.
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Damon Tanner
(@damon2tanner) reported
@etrade Please stop prompting me for more personal info on login with a "countdown to reply" threat in order to access my account. You have all the info you need from me or I wouldn't have an account.
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KJS
(@KeithSendzik) reported
why is @etrade limiting buying power each day even for full cash buyers declining short buying power and limiting shorts you have access to, its gotten so bad and same at @CharlesSchwab since retail went on a huge earning spree they've changed everything what is going on?
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Suzanne Morvay
(@SuzanneMorvay) reported
@etrade You are the WORST brokerage out there.
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A
(@AKSports1025) reported
Do a lot of people have issues with the @etrade Mobil app being slow to load?
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2Stock Shakur
(@2StockTrades) reported
@etrade Have you guys completely given up on your platform? 1. Takes price multiple minutes to update. 2. Not showing the actual value. 3. Displaying some crazy numbers that have nothing to do with anything. 4. Percentages are wayyyyy off. What ******** is going on??
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Mindset for Money, CPA
(@Mindset4Money_X) reported
@nnarum @etrade Good reference. It’s quite sad. I mean I have no idea what happened in that man’s life to get him there, but I could imagine that in any scenario saving and investing your money will help avoid that.
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cintrix26
(@cintrix26) reported
@etrade Power Etrade Pro worst excuse for a trading platform! -No news alerts -Only 10 level II boxes allowed -Quantity box on level ii trades not working - can't be set -No quote info in level II box - old pro had day's high and low and 52 week high/low history -No save layout
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alex abfalter
(@aabfalter) reported
@etrade @coinbase @etrade is it just a bad tech stack you got? I suppose it could be a little outdated.
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alex abfalter
(@aabfalter) reported
@etrade Just reflecting some more. Your customer service reps asked for some suggestions on how to reconcile mess ups like this. I'm just gonna toss out there a $10 giftcard to @Applebees as a starter idea.
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Drew Rogers
(@dr3wrogers) reported
Tokenized equity trading is about to dominate. Been waiting about a week to get cash proceeds from an RSU stock trade on @etrade Once settled, I couldn't withdrawal cash. Just got off the phone with a support rep. A "withdrawl restriction" was on the account. Ok? Slow, archaic UX. Massive disruption coming to banking, wealth management, trading, retirement. Anyone below 30 won't tolerate anything of this nature much longer.
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cintrix26
(@cintrix26) reported
@etrade Power Etrade Pro: High/Low scan - no way to pause it or slow it down. Practically useless. Tried changing the price range but still way too fast. It needs a pause button.
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Joseph Wallace
(@primeorifice) reported
@etrade why is my debit card broken
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Eliyahu Ben Beryl
(@tonythearena) reported
@etrade Hey guy I have a tiny account with you all. The end of Etrade pro and the new system rollout is a disaster. I have never seen anything this bad. Your tech support team cant even get the system to work. Basic functionality is missing. Let alone they cant fix a font, size, or data feed. Its a joke. Glad I did not have a large account but my legacy thats been there almost 25 years. You should halt this rollout till it works
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Illyuwn
(@2023Prophecy) reported
September 2025(possibly before) has been trading at least approximately 140% below the value from some of its key product/service/revenue generations, if equity manipulation and price suppression by @OTCMarkets, @etrade and possibly some other parties is not involved? @EMPOWR_us
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stormshadow__1
(@stormshadow__1) reported
@etrade It be nice if they updated their website and app....I know I'm asking alot. Also maybe a little better rates on margin loans. I don't expect them to be Robinhood or Webull rates but get kinda close. Well still keeping my income money here cuz of the maintenance levels👍
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Time2Trade
(@time2trade2) reported
@etrade You are making a HUGE mistake getting rid of Etrade Pro. I have looked at it's replacement and it is awful. I have been with you for over 10 years, and now it's time for me to find a new brokerage with a trading platform similar to Etrade Pro.
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tq1984
(@tquant0884) reported
@etrade What is going on with your platform? It just so happens that any time metals make a move, freezing of quotes, positions, funds seems to always occur. You call the line, and they act like they don't know what is going on. Thousands can be lost because of these issues
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CAisRED
(@CbayMult) reported
@etrade please fix my new account so i can use it! been trying since Feb 9! says you cant find my phone number. ridiculous! just send me a code!
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Vu Dinh
(@vutalisk) reported
Do yourself a favor and avoid @etrade like a plague. The worst financial institution I've encountered. Agents lying and giving out contradicting statements like there is no tomorrow. Zero accountability. Absolutely horrendous.
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Tact is Overrated
(@tactisoverrated) reported
I never had trouble using my @etrade bank account before @MorganStanley took over. What a flippin’ nightmare it is now to get decent customer service
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NoMad
(@mySanctuaries) reported
@SMSgt_Zach @etrade I called them earlier to make sure they are aware of the problem. I was hoping it'd be fixed by now. But I still can't see what's happening in the premarket & it's driving me nuts. Anyone else?
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Chud Bagsley
(@toomchcoffee) reported
@etrade ETrade is honestly the worst trading platform that I have ever used. It was great until Morgan Stanley took over. There are many better options out there if you actually care about your money.
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John Borders
(@Big8John) reported
@etrade my MIL and I have been trying to settle her simple estate SSN transfer since August. 30 calls to customer service have not helped. Round and round answers. I want a VP level contact today
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Blurple66Chevelle
(@Blurple66) reported
Started a @etrade account 2 months ago learning and getting started to getting an alert that my account can no longer be used and couldn’t give me a reason why! And it had to happen when investments went down and made me lose money. Thanks @etrade for screwing me! #etrade #sad
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Pankaj Solanki
(@joinSolanki) reported
@etrade @MorganStanley I have an unresolved international wire return (USD via Wise). Wise confirmed the return via SWIFT pacs.004 on Dec 30. E*TRADE keeps closing customer tickets without confirming a SWIFT/UETR investigation. Funds are still missing. Please help
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Dudeburkitt
(@burkitt_todd) reported
@StockJockAT @etrade @trade0us I look forward to the crash out trying new brokers