Is E*Trade down?
No problems detected
If you are having issues, please submit a report below.
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
-
Login (38%)
-
Website (31%)
-
Trading platform (31%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Daytona Beach |
Website | |
| Washington, D.C. |
Login | |
| Phoenix |
Login | |
| Palm Coast |
Login | |
 Sollentuna |
Trading platform | |
 Santo Domingo |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
-
Nicholas Edward Gaston Louis ☁️
(@justpersnickety) reported
@etrade WORST customer service ever ETrade! Try to get thru. Try to call. Email. ABSOLUTE worst @FINRA They need to be investigated!
-
Andy Nguyen
(@anguyeniii) reported
Had the worst experience with @etrade . I kept getting brushed off answers and they would tell me they would call back multiple times but never did. The issue was just a simple account restriction that I’ve been waiting for a couple of days to get removed...
-
Penny Avcisi
(@hsntsdln1) reported
@etrade is down??? Wtf!!
-
terry
(@fuxisyoudoin) reported
@etrade My app is lagging. It’s not showing real ticker movements, the home page isn’t showing the market movements. I’ve downloaded it and deleted 3 times trying to fix it. This sucks.
-
All Rights Militia
(@AlWrigh99450608) reported
@etrade Just stay away from @TIAA , no service, like keeping your money at the DMV. #TIAA #TwoHoursOnHold
-
Magnetar
(@MagnetarPrime) reported
Any decent spreadsheet can handle these calculations. Is this an issue on @WebullGlobal, @etrade too?
-
Zak white
(@zakwhite410) reported
@etrade does anyone still use Etrade? you guys were the roobinhood of late 2000s $650 commission to buy $3000 option contracts was my last time i ever used your rip off service
-
Jake Stocks
(@JakeStocks6) reported
@ETrade Every day I have to call in to Ecrap and wait on hold for ever. Starting Friday I will be taking my money out as I sell my trades. They are stealing my money by flipping the lot's I have chosen to sell...it's a glitch in their system they don't want you to know about
-
David Schlesinger
(@DSchlesNYC) reported
@etrade the Power E trade quote on WMT (maybe other symbols too) isn’t updating properly. Have logged off & on, refreshed, still not working
-
N. Eberly
(@nealiospace) reported
@etrade Your management of your system has lagged; your customer support can't even answer simple inquiries; have they even been trained? Substandard company. Going straight to the bottom soon it looks like.o
-
Brookelynn Doctor🌐
(@theebkdr) reported
@Jaymekez @WebullGlobal @etrade Yup lol I had robhinhood webull TDA and thinkorswim on mine all at once at one point LOL I just have TDA and webull now. Sometimes RobinHood if someone else is still using it and needs help or something
-
Natoshi
(@OG_Natoshi) reported
@BreatheCarolina @WebullGlobal I just sent a message to all the main brokers telling them I have a bet with a friend on who's service is most dog **** I asked who can respond first @etrade im beyond impressed I recieved a call in 15 mins on a Sat. and since I was in the shower they left me a vm and messaged me
-
renato gerena
(@madmoneyrenato) reported
@etrade @etrade not working ? it states ( Please log on to continue to the page you requested. ) why can’t I log in? Site can;t be reached ? ??
-
Jake Stocks
(@JakeStocks6) reported
@etrade @etrade How can I escalate my issue to a manager....customer care is not able to help me. this is going on 2.5 weeks. I will start to take my money out of ETrade if I can't get this escalated.
-
Jake Stocks
(@JakeStocks6) reported
Why is it you can't get anyone to help you in @etrade ?? Oh yeah, they don't want you to know about the glitch in their system because it will cause more customer care issues then they already have
-
Wanderport
(@wanderportcorp) reported
@LSustiel @etrade @TDAmeritrade We did not receive any reason or useful guidance to revolve the issue. We are filing a complaint.
-
wlgriffiths
(@wlgriffiths) reported
Yo @etrade where ******** is my money? When a financial institution screws up, it's the little guy that pays. I made a transfer well over three business days ago and it has simply DISAPPEARED, resulting in overdraft and late fees. WHERE ******** IS MY MONEY.
-
Shane Farthing
(@ShaneFarthing) reported
@etrade There is a error in my account, your live chat doesn’t work, and I was cut off after waiting 22 minutes on hold. Tried for 30 minutes yesterday already. Please advise. This is awful service. I’m hopeful you can suggest a better option.
-
The Amish Trader
(@TheAmishTrader) reported
@etrade customer service is awful. Plain and simple.
-
Brian Ayers
(@BrianAyers) reported
@etrade I've spent over 2 hours waiting on hold this week trying to get customer service. The problem is still not resolved & I am now waiting on hold again.... It's beyond frustrating.
-
Edward Michael
(@Truthwillwin007) reported
@etrade Been on hold for over 1 1/2 hours! I am losing $$ waiting for you people to pick up the phone SMDH! My Matket data is not running Fix it please!! Send me a DM IF ANYONE IS THERE!
-
Jimmie
(@JimmieLSK) reported
@OCMillionaire @etrade That’s cause you’re going down bubbas, assets and accounts froze boy!
-
Matthew Hall
(@KolsoMatthew) reported
@etrade Everytime I send a question to your "help desk" I get the same pasted response. Completely ignoring my questions. This has happened four times now, and it takes two days for each identical useless response to be lovingly pasted in a reply.
-
Michael Dupree
(@DupreeGolf) reported
@Lancestipher Same issue for me with my @etrade account - make some money but get halted for 90 days for Day Trading. Can’t trade on @RobinhoodApp until 9am which will mean 400% gains already made by others. Oh well.
-
TradeLikeAPro
(@VcccCheng612) reported
Is it just me or @etrade Power E-Trade is down?!?!?!?! Cmon!!!
-
Lisa Hendey
(@LisaHendey) reported
Hey @etrade I'm trying to find someone to help with a fraudulently opened account in a family member's name. On terminal hold. How can I reach a human being to help sort this out?
-
wlgriffiths
(@wlgriffiths) reported
@etrade I'm just gonna spend all the time that I'm being tortured by your GOD-AWFUL HOLD MUSIC gathering evidence for the class action suit you so obviously need. This isn't a joke. This is our lives you're ******* with here.
-
N. Eberly
(@nealiospace) reported
@etrade Actually just trying to get some Customer Support...your system is broken, and COVID is no longer an excuse. FIX IT!
-
Skinny
(@Skinny4Profits) reported
Actually, I can't do the wheel because @etrade denied level 3 options on my new account lol... guess I'll have to do all my trading in ToS, too bad cus I sell a ton of weeklys and the Dime Buyback Program is why I wanted to switch 😭
-
die hard
(@gettindowntuite) reported
@etrade kindly please fix the iPhone app. Thanks!