E*Trade down? Current status and problems
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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
- Login (61%)
- Website (28%)
- Trading platform (10%)
- Withdrawals (1%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Login | 3 days ago |
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Login | 4 days ago |
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Withdrawals | 6 days ago |
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Login | 6 days ago |
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Trading platform | 9 days ago |
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Login | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Bolo (@tonyboloj) reported@etrade Is now sending out messages within ETPro to log out and log back in when you experience problems. How about fixing things on your end? #etrade
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Superman910 (@Real_E_Sanchez) reported@etrade Be nice if you explained this mornings problem
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Initial (@Initialfn_) reportedthis is so ******* stupid why wont @etrade unlock my account ive missed out on so much this is bullshit
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Hellas (@HellasTrader) reportedI'll say it again. Brokers who continue to have issues should be fined by the gov't and required to pay individuals any losses they occur. Bet these MF would stop having issues. @etrade.
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Hai Ku (@Highkew) reported@etrade your two-factor authentication implementation is the worst of any company out there.
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Civilian X (@BookishNeptune) reported@VGaykin @etrade Damn
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Algo Bundy (@bri4343) reported@etrade If you're an active trader then do not choose Etrade for a broker! Their platform is complete crap, and they do not care. There are significant problems every single day. Look at the coments to their other posts.
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Tony Bolo (@tonyboloj) reported@etrade Alerts and New Highs/Lows still not working in ET Pro. Been this way for a week now. Please FIX things and stop blaming the user #etrade
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marcus (@MarcusDayT) reported@VGaykin @etrade I'm not exaggerating, @etrade had me on hold for 5 and 1/2 hours. I called in at 11 am because I had an issue with e-trade "pro" and went the entire trading day on hold listening to background music. I don't understand why they are so understaffed, its ridiculous!
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The Bearded Trader (@trader_bearded) reported@VGaykin @etrade Good lord!! Their customer service is horrible
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Jose (@Hxesvy) reportedOfc @etrade is down again Lmaoo
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Hellas (@HellasTrader) reported@etrade. OMG STOP LOGGING ME OUT OF MY DAMN ACCOUNT!! NOW ETRADE PRO BROKE AFTER I RESTART.
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Presifundent (@nitemerises) reportedJust a reminder that I've been trying to get an account approved simply for buying crypto since Jan. @binance hasn't approved my ****, again, since ******* Jan! @etrade approved my **** but not Binance. 4 month wait and going. Go **** yourselves @binance.
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VGaykin (@VGaykin) reported@MarcusDayT @etrade only answer that pops up in my head it because your money already in their ussage and they don't give a damn about you and they know in order to take all you have to sell all stocks before you can tell them go pound sand
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TheGARooster (@CrainSports) reported@etrade more technical problems today?
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nDFoo (@ducatist11) reported@xxxthemarinexxx @etrade Yup robinhood robbing people.. I can’t get my money out either.. “account withdraw error” this is total scam.. time to contact SEC..
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Hai Ku (@Highkew) reported@etrade @ClarkWGriswold0 Too bad the person who runs this account doesn't know how to read.
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CarlittoS (@s_carlitto) reported@etrade I am moving to @cobra_trading you guys sucks! horrible customer service, your platform has every day problems!
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VGaykin (@VGaykin) reported@llc_jna @etrade dude I was in sales all my life I know how to make friends , build raport and all this nature , here is time sensative isue that thay should fix it on their end not me , ty though , I'm cool off no tmad at all but it's not acceptable from company like that
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nobullshytrading (@nobullshytrader) reported@etrade wtf assholez?
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🇺🇸Ben$🚀Be$t🚀Pick$🇺🇸 (@Benswinningpics) reported@VGaykin @etrade Been there it’s awful @etrade customer service used to be couple of min wait now it’s an hour to reach someone
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Lee Allen (@LJA1965) reported@etrade had to call customer support yesterday for help with a 2 factor authentication login problem. I had an agent on the phone within a minute and he was friendly and efficient in getting my problem resolved. Kudos for hiring great agents and training them well!
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Tony Bolo (@tonyboloj) reported@cintrix26 @etrade Yep, ridiculous. And this has been going on for days. Write to them and they say reboot or clear your cache. They won't even acknowledge their problems, it's always the user's fault
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Elliot Buck (@ordinaryumlaut) reported@etrade What is your customer service complaint email address?
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Presifundent (@nitemerises) reportedJust a reminder that I've been trying to get an account approve simply for buying crypto since Jan. @binance hasn't approved my ****, again, since ******* Jan! @etrade approved my **** but not Binance. 4 month wait and going, go **** yourselves.
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philip collette (@Philcollette316) reported@StockRetail @etrade Download the standard app and the power app for etrade to your phone. When I have issues with one the other seems to work
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Ari 🌺 (@TheRealYoungAri) reportedYou guys have the highest commissions and the worst app to trade with right now.....@etrade.
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David Kingman (@Kingman_Arts) reportedHey, @etrade why are the hold times exceeding one hour? How many support people have you laid off? You know phone support people CAN work from home.
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Vessy Nazareva (@VizNewz) reported@etrade Healthcare expenses must be % of income. This will fix. Also, dental eye care must be healthcare. The current system destroyed my family.
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ℤ𝕒𝕔𝕙𝕒𝕣𝕪 𝔹𝕚𝕟𝕩 (@ZachLemming) reported@VGaykin @etrade Same thing with me a month or so ago, damn near 3 hours