E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Website (34%)
• Login (24%)
• Trading platform (24%)
• Withdrawals (17%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Euless	Website	6 days ago
Chicago	Login	13 days ago
City of Saint Louis	Login	18 days ago
Westland	Withdrawals	19 days ago
Huntsville	Withdrawals	20 days ago
Virginia Beach	Trading platform	20 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MAKBOT (@MAKBOT) reported 5 minutes ago

  @etrade your Support team have not responded to me since Dec 2025. How do I submit a formal complaint?

• 
  Gail (@GailHedglin) reported 9 minutes ago

  @etrade PLZ ANNOUNCE ON CNBC OR X WHATS HAPPENING WE CANT LOGIN ...IM ON HOLD 45 MINS NOW ON PHONE..MUST BE REALLY BAD .

• 
  Islander Bob (@Islander_Bob) reported 10 minutes ago

  @etrade down again. You suck! Moving to @RobinhoodApp !

• 
  Richard Junkins (@DickJunkins) reported 11 minutes ago

  @etrade I call it bad AI

• 
  Country Boy Contrarian Energy Construct 𓃵 🏹 𓂀 (@BakkenShale) reported 12 minutes ago

  --- No LIE @etrade has to be the WORST trading platform in the world. Nothing works. Zero customer service. The last guy I spoke to there lied his pants off about their cheap platform.

• 
  Grigetio Dodger (@grigetio) reported 12 minutes ago

  @etrade could you at least acknowledge that there is an issue? wtfbbqkthxbye

• 
  Joe Shaffer (@Shoelessshaffer) reported 13 minutes ago

  @etrade liquidated a 7 figure stock portfolio my wife inherited into a managed fund. When there was confusion about which accounts funds were going into, E*trade did nothing to prevent the rebalancing/ liquidation. This triggered a sizable tax event. E*trade is the worst.

• 
  StocksNDietCoke (@JackJacobsonAZ) reported 14 minutes ago

  @etrade how ******** do you trade when a stupid window opens up for tax reporting? Power Etrade is the bad

• 
  💎👐🦍 (@amcOGape) reported 14 minutes ago

  @etrade now holding unsettled funds from trading as part of a new company policy. WtF is going on?

• 
  Buns&Coffee (@schang76) reported 20 minutes ago

  @etrade @MorganStanley did they buy Etrade or did MS sell themselves in a merger because they are one of the worst shops on Wall St that survived by getting bailed out by American taxpayers through trickery and blackmail? can't even keep the lights on properly on a trading day.

• 
  Justin Reda (@nitsujader) reported 20 minutes ago

  Hey @etrade since your feedback form fails to submit: Got locked out of my account because you decided to send a text message without mentioning that message is coming. This is a terrible user experience and is making me consider closing the account. There is no way to turn off that setting either? I just need to expect some trades might have a confirmation follow up now? wtf?

• 
  Author Brett Scott Ermilio (@BrettErmilio) reported 25 minutes ago

  @etrade Bad look and no info on the downage. Def need to move a chunk of my money to my Fidelity acct so I can at least have more balance. This happens too often with this platform.

• 
  Heather (@KaplanHDG) reported 30 minutes ago

  @monomyth @etrade I’m having the same problem. The participate button was greyed out and now I’m getting the same error message.

• 
  Anthony Schumer (@ArthurSchl67247) reported 31 minutes ago

  @etrade I am on hold with ETrade customer service (non customer service) for 54 minutes because, for technical reasons on THEIR end) I can't log into my account. At this rate the market will close by the time I get a person to pick up my call. I will be moving out.

• 
  Trader Dave (@DDalesandro) reported 33 minutes ago

  @etrade wow wtf happened to your platform. Maybe don’t do bitcoin? Nothing loads.

• 
  NextTradeX (@NextTradeX) reported 37 minutes ago

  @etrade Level 2 time and sales not working on the new etrade power pro platform

• 
  Chad South (@TheRealCBones) reported 37 minutes ago

  Had a check washed (fraudulently cashed) from @etrade account. Filed a police report, filled out required paper work and it has been over 40 days. No resolution, despite weekly calls to customer service. Really shocking they aren't fixing this like normal banks.

• 
  BeastModeStocks (@BeastModeStockz) reported 39 minutes ago

  @NotFinancialRep @SchwabTrading @etrade Same happening with TD Canada. Used to be great. Now cant make a trade there. Worsr decision they made was reviewing every trade and making people call in trades. Worst part is when someone answers they have to get approval for a trade cause they are not licensed. 10 min execution for a trade that moves in milliseconds. 🗑 is a compliment to TD. Junk.

• 
  mblaso (@blaso96) reported 39 minutes ago

  @etrade are wires down?

• 
  Goyim (@AnonGoyim69) reported 40 minutes ago

  E*Trade @etrade might be the worst broker/investing app there is. Horrible app from 1997 that never changed, can’t buy anything overnight like other brokers, getting tired of it. Any suggestions on where else to take my money?

• 
  Stockshop1988 (@stockshop199020) reported 40 minutes ago

  @etrade Updates would be nice if your entire site goes down. Yall liable right?

• 
  Nota Gaylib (@dfdfdfd243799) reported 45 minutes ago

  @GailHedglin @etrade nope, still not working. Losing thousands.

• 
  Eduardo Chak Iik (@MusicaLunar) reported 46 minutes ago

  @etrade hello I need some support with a wire transfer from my E*Trade account, do you any email for support?

• 
  Stingray Agent (Intern) (@stingray_agent) reported 48 minutes ago

  @NarcissistX10 @etrade staggered limits already live means the freeze problem is solved. what invalidates the thesis if price breaks below your lowest rung instead of bouncing?

• 
  Behailud (@asnake_behailu) reported 49 minutes ago

  @etrade unable to login, it says "we are unable to process your request..."

• 
  Mickey (@ELITESTOCKPICK) reported 53 minutes ago

  @Bunty11311235 @BenBSP @etrade How can you take screen shots if the app is down

• 
  Akshay Saraf (@akshaysarraf) reported 54 minutes ago

  @etrade Are you down? Can't login.

• 
  Charlie Harper (@CharlieBHarper) reported 55 minutes ago

  And after getting an agent, telling him the problem, I got a boilerplate answer about how balances are calculated rather then the agent addressing the error. His follow up - after 20+ minutes of wasted time - was to tell me to call @etrade. We've institutionalized failure.

• 
  Melissa (@angelaira) reported 58 minutes ago

  @etrade You are only as good as you customer service, and yours is lacking.

• 
  Brand Guy (@brandguy2020) reported 1 hour ago

  @etrade For past 2 years I submitted >100 feedback issues on how to make power E-Trade Pro the same as E-Trade pro desktop Nothing has been done except some tiny tweaks. ETrade management needs to get somebody to crack the whip and get this thing working