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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (40%)
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Trading platform (33%)
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Website (27%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Phoenix |
Login | |
| Palm Coast |
Login | |
 Sollentuna |
Trading platform | |
 Santo Domingo |
Trading platform | |
| Las Vegas |
Trading platform | |
| Camden |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Danny Corral
(@BazingaDanny) reported
@ShakezuIIa @etrade Good news (?) is it's not just me. Bad news is the charts are ******* down!
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50 Shades of Green
(@Vassiliadis504) reported
@SalsTradingOTC @etrade I’ve been having some issues lately; it’s getting on my nerves ngl. I also have fidelity, but mainly long holds and Roth IRAs in that account
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Options Master 🇺🇸
(@Options_Master1) reported
It's 11:30 on Wall St. and @etrade Pro charting is still down. Unacceptable @MorganStanley. This POS Platform needs to be scrapped. #etrade #POS
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Anastasia
(@_____Tasia_____) reported
@etrade Pro charting down again. Is this a repeat of early 2021? Unacceptable. Time to switch to a new broker.
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Sean Riddell
(@Okie_Tradez) reported
@etrade charting software not working this am so def be careful out there you dont have us etraders to help you out!
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phamologist
(@gamerphamer) reported
@etrade fix the chart issues. This is ridiculous.
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Tball
(@Tball82847268) reported
@etrade what's up with the charts on E-Trade pro? This is stupid, get it fixed.
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Tabitha Turner
(@tabkturner) reported
@etrade charts have been down for 3 hours… typical BS!
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Moon Monkey Trades
(@ChaseMi40061976) reported
@etrade Platform is garbage fix your screed up website
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StockRanger
(@StockRanger_) reported
@etrade charts not working. Please get your act together. You had a 3 day weekend to be ready for Tuesday.
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Haggar
(@haggarloopring) reported
@etrade Didn’t @MorganStanley get in trouble in the markets for manipulating metal prices?
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Stockspotify
(@stockspotify) reported
@etrade Hello Eturd, the ONLY company that has made ZERO development progress in a decade, matter of fact the ONLY decent platform you had, you have gutted and taken away features. You are the worst platform ever. You have made it clear you do not want traders using your service.
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corey cummings
(@nerdalator) reported
@etrade your charts aren't working in eTrade pro, is there a known outage? ticker is working just can't see live price on any chart
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Josh
(@jjez417) reported
$shph reversal long today was probably the nicest one I’ve ever seen in my trading career and I couldn’t trade it because @etrade doesn’t wanna update their customers on charting issues going into the day. Can’t say where I would have sold but I would be long @ $12.62
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Bulllogic
(@BullLogic) reported
@etrade Stay way from this one. Absolute **** platform support. Not even a response. Morgan Stanley ruined it.
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Weston
(@TheWestonEXP) reported
@OnlyCrownKing @etrade The charting was down and orders were lagging on both sides (Buy and Sell).
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Moneyman2017
(@Moneyman_2017) reported
@etrade very disappointed at the fact E-Trade has not acknowledged the problem with the charts not updating. Seriously. I thought Morgan Stanley made y'all better. Please update ASAP on when you're going to fix it.
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brad
(@KissMyAskLLC) reported
@MorganStanley @etrade Hey Morgan Stanley when you going fix the culture at Etrade? All these years and tey still avoid telling customers when the **** is broken. Instead they claim you ate too many cookies and need to purge that crap.
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Fra
(@FF1234561Z) reported
@etrade it's been from 7AM charts arent working in etrade pro ? seriously, 3 hours not enough for restore one of your most important service ? still on holiday ?
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scrap_iron_ray
(@iLuvpennypicks) reported
@og_tigress @etrade Thought I was the only one.... Im glad its only the charting platform. I got stuck not being able to sell crypto on coinbase one year and the market was crashing and it locked up for two hours. It was the worst.
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Jeff Tickell
(@TickellJeff) reported
Update: Called/Spoke to @etrade. This is a known issue on their end, but they do not have an ETA for a fix. On another note, 30+ min wait times to speak to a level 1 tech is unacceptable. ETrade, you need to hire more CSRs.
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Adel Alawi
(@adel_alawi) reported
@WillyMeatsauce1 @etrade After MS acquired them one would think they will provide high quality service, in the contrary they became worse
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Chief_Capital
(@capital_chief) reported
@etrade Is having a bad day. PRO is not updating. CSR are worthless for Morgan Stanley. Get their asses back in the office.
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Big Market Loser
(@Market_Loser) reported
@etrade @MorganStanley Complete BS to have etrade pro down for entire morning. #Etrade
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Adam Campbell
(@adamlocampbell) reported
@etrade Is there currently an issue with Etrade Pro software? My charts are not updating on the PC version #stocks
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WiseTrader55
(@AtxPack) reported
@og_tigress @etrade They are the worst!
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CC
(@CooterCannibal) reported
@etrade @MorganStanley after today can you please finally fix and update your Pro platform? I'd even be willing to pay a 1-time fee for the software if your charts would just work properly for once.
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OU812 Liberals are whackadoos
(@Compequip1) reported
@etrade is charting down this morning on your side or is it just my computer?
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Eddy
(@Red2Green23) reported
@etrade down again ..I’m done with this trash
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Shake
(@ShakezuIIa) reported
@etrade Etrade pro charts are down. candles not updating. Any eta on this problem being fixed?