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E*Trade

E*Trade status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

  • 31% Website (31%)
  • 28% Login (28%)
  • 25% Trading platform (25%)
  • 16% Withdrawals (16%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

CityProblem TypeReport Time
Chicago Login 7 hours ago
City of Saint Louis Login 5 days ago
Westland Withdrawals 6 days ago
Huntsville Withdrawals 7 days ago
Virginia Beach Trading platform 7 days ago
Milwaukee Website 8 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • stockshop199020
    Stockshop1988 (@stockshop199020) reported

    @etrade Updates would be nice if your entire site goes down. Yall liable right?

  • BabajiKaThullaa
    Dhongi Baba 🇮🇳 (@BabajiKaThullaa) reported

    @etrade What is going on? Orders are not going through. Customer service is on hold for 20 min. Are the systems down??

  • CharlieBHarper
    Charlie Harper (@CharlieBHarper) reported

    Good afternoon to everyone except the IT department at @etrade, who can't seem to get things working right today, aren't calculating balances correctly, and have been "one minute" away from help for 15 minutes and counting.

  • fundmyfund
    🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) reported

    @BawzRs @nxtplse @etrade 1 hour down. You have some powers.

  • fundmyfund
    🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) reported

    over half an hour down - wow @etrade think we can live with 2-3 minutes here or there but this is insane

  • cabeGOD
    Cabe (@cabeGOD) reported

    @etrade Your api kind of sucks. It's slow and missing information. I could help you fix this.

  • jason_hemphill
    Steel_City412 (@jason_hemphill) reported

    @GailHedglin @etrade They’ve been ******* with my account all week. Every day this week I have not been able to make round trip day trades as if I don’t have over 25k. I’ve called them every day, they say they fixed it but same problem the next day. I’ve been on the phone with them for 1 hour as I type this

  • MAKBOT
    MAKBOT (@MAKBOT) reported

    @etrade your Support team have not responded to me since Dec 2025. How do I submit a formal complaint?

  • tastepee01
    Emre Taştepe (@tastepee01) reported

    @etrade Could you please send me the customer service email address privately? I need to contact them via email.

  • Creemer14
    Creemer (@Creemer14) reported

    @etrade the system is down and not even reading my social security on the phone.... I waited on the phone for awhile....Please address....Thanks....

  • chatterpix6
    Chatterpix6 (@chatterpix6) reported

    @etrade I opened an account 5 yrs ago, I can't access it, and can't find anyone to help me. Suggestions?

  • middatyildiz
    Middat Yildiz (@middatyildiz) reported

    Is @etrade having market data feed error, feed corruption, or a quote dissemination issue? @MorganStanley

  • TheRealCBones
    Chad South (@TheRealCBones) reported

    Had a check washed (fraudulently cashed) from @etrade account. Filed a police report, filled out required paper work and it has been over 40 days. No resolution, despite weekly calls to customer service. Really shocking they aren't fixing this like normal banks.

  • shaggrugg
    Internet Bot (@shaggrugg) reported

    @etrade are we down right now?

  • byehiselllo
    hi (@byehiselllo) reported

    @etrade How about you guys fix your power trading app first

  • MattM0720
    Matt (@MattM0720) reported

    @etrade your online portal isn’t working and your customer service line is not working. What is going on?

  • dfdfdfd243799
    Nota Gaylib (@dfdfdfd243799) reported

    @GailHedglin @etrade nope, still not working. Losing thousands.

  • WZ_420
    ⚡️420⚡️ (@WZ_420) reported

    @TwoThreeXYZ @etrade The worst. Started using my Schwab / Think or Swim since E*trade got rid of Promain

  • glennymo369
    glenn mosley (@glennymo369) reported

    @etrade Does anyone know of a trading software closer to etrade pro? The new one is absolute **** and probably used to **** the user. I am easing into cash so I can leave this pos.

  • CharlieBHarper
    Charlie Harper (@CharlieBHarper) reported

    And after getting an agent, telling him the problem, I got a boilerplate answer about how balances are calculated rather then the agent addressing the error. His follow up - after 20+ minutes of wasted time - was to tell me to call @etrade. We've institutionalized failure.

  • ELITESTOCKPICK
    Mickey (@ELITESTOCKPICK) reported

    @Bunty11311235 @BenBSP @etrade How can you take screen shots if the app is down

  • Jonny5_is_AI
    It's only $ (@Jonny5_is_AI) reported

    @etrade your website, ios app, and desktop app are all not functional and i am unable to login. The customer service number has had me on hold for 30 minutes and no response to DMs here

  • stocks4545
    USA. Long term Investor (@stocks4545) reported

    @etrade Fix the damn website - can't log on!

  • BigDave469
    David Schwartz (@BigDave469) reported

    @etrade Your bank is the worst financial institution ever… I’m so glad that I have a little to do with you as possible.

  • apisequity
    Apis Equity (@apisequity) reported

    If @CharlesSchwab is giving you trouble purchasing $ntrp join us over at @etrade …they’ll let you load the boat down here and ride this one up…let’s go

  • sguideRNA
    gRNA (@sguideRNA) reported

    @etrade why is it taking you 2 months to fix a cost basis after my equity was transferred to my @etrade account. Probably the biggest mistake I made was to transfer my account to @etrade.

  • MRougemont
    Michel Rougemont (@MRougemont) reported

    @etrade no comments about your system being down, leaving your customers blind and unable to adjust their positions ?!

  • Sapphire01Steve
    Steve-Sapphire01 (@Sapphire01Steve) reported

    @GailHedglin @jason_hemphill @etrade Mobile is down too.

  • sanghisa
    sachin sanghi (@sanghisa) reported

    @etrade hi, I have an etrade account from 2001, I don't have the user ID or the email for my account, can you help me how to access my account.. I have the paper statement from 2003..

  • max2205
    max2205 (@max2205) reported

    @wallstengine i bet mostly @etrade accounts that can't stand their new trading platform which they refuse to fix after 6 months released