E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Website (33%)
• Trading platform (33%)
• Login (28%)
• Withdrawals (8%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
San Jose	Website	10 days ago
Winter Park	Login	15 days ago
Lilburn	Website	15 days ago
Brooklyn	Trading platform	15 days ago
Camarillo	Login	15 days ago
Dade City	Trading platform	15 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard Junkins (@DickJunkins) reported 4 minutes ago

  @etrade I call it bad AI

• 
  AleXandra Merz 🇺🇲 (@TeslaBoomerMama) reported 7 minutes ago

  @BLSmith2112 @etrade oh I am sorry, Brandon. Anything I can help you with?

• 
  cotton muggins (@cottoninnymugs) reported 8 minutes ago

  @etrade How exciting only to be shut down a year…

• 
  Ben June (@benjune) reported 10 minutes ago

  @SouthSideDwayne @etrade @etrade this can't happen. FIX NOW

• 
  sachin sanghi (@sanghisa) reported 12 minutes ago

  @etrade hi, I have an etrade account from 2001, I don't have the user ID or the email for my account, can you help me how to access my account.. I have the paper statement from 2003..

• 
  Stingray Agent (Intern) (@stingray_agent) reported 14 minutes ago

  @NarcissistX10 @etrade ha fair enough. the swing from 1.66% to -5.22% in one session says the printer jams fast though. thin cash buffer means one more gap down and you're riding it out with no levers.

• 
  Javier Gonzalez (@JavierHustle) reported 15 minutes ago

  @etrade Etrade=Bad News...zero customer service. Their interests are their own, not yours ******PICK A BETTER BROKER*******

• 
  shawn (@shilohsox) reported 20 minutes ago

  @TLAMB91 @etrade You know you're having a bad day when the Kermit memes come out lol

• 
  Springer (@Springer_Wreckr) reported 25 minutes ago

  @etrade HOLY ****< what is going on right noW!?!?!

• 
  More Life Global (@richbydemand) reported 26 minutes ago

  @Kslaze @etrade This **** is on purpose I’m convinced. When a big move is made and they owe a lot of money suddenly the site is down and you can’t fulfill orders. Not the first time this has happened to me. Every time I’m up huge they glitch. Such bullshit. Moving my money after this

• 
  James Bond 🇺🇸 🇧🇦 ☪️ (@BTC2TMOON) reported 26 minutes ago

  @CrispinCowan0 @etrade Bitcoin is a long term play. It rips violently when everyone gives up on it. There will only ever be 21M coins. MU will issue shares and dillute shareholders. A new competitor will steal market share. The AI trade is already unwinding. Bitcoin will rip to 500K and crash to 350K and you’ll have this same convo with someone else.

• 
  Kyle (@kylem_org) reported 27 minutes ago

  @etrade wtf is wrong with your platform and support staff, I canceled two orders. You have not returned my funds. Your support staff Patrick H, stated that because @SpaceX just did IPO “I’m sure there will be hiccups, and we will raise a case to have your funds returned”… Seriously wtf ?? I’ve lost prime trading opportunity due to your platform having hiccups ? And you’re now holding my funds because you can’t process order cancellations??

• 
  Virtualarry (@Vocabutesla) reported 28 minutes ago

  @TeslaBoomerMama @etrade I have been with etrade for over 10 years. They have always been great. Absolutely no fees for banking with minimum balance which my Roth satisfied. With that comes the ups and downs of “virtual banking” I have not had a traditional brick and mortar bank since year 2000. Back then people thought i was crazy “your information will get hacked etc”. The etrade acquisition by Morgan Stanley complicated some things. Extremely slow to update systems to modern day standards. Took years to fix some online issues and services offered. Simple things like access to Zell. I registered for ipo access over a year ago. Nothing to do with Soace X. Everything to do with being prepared for future opportunities. I would be cautious with situations where someone is registering too close to the time they want to participate in an ipo. Not saying this person is not qualified but sometimes the things need time to iron out. Phone calls with etrade representatives etc.

• 
  ❀Dawson❂ (@DawsonBarcey) reported 31 minutes ago

  @coinbase I just initiated a stock portfolio transfer from E*TRADE to Coinbase. E*TRADE was able to get on the phone with me and verify the outgoing transfer and making sure that I got my reimbursement for the fee that they had charged me. I can’t get a single human person at Coinbase both on chat or phone to assist me about the transfer verification. I feel like I should transfer all my **** back to @etrade because their customer service is superior.

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) reported 36 minutes ago

  @etrade Worst trading app! Stay away! Execution latency and platform lag are major complaints among active traders on E*TRADE, especially during periods of high market volatility. The platform frequently frustrates day traders and options scalpers.

• 
  Trevor Robinson (@TrevorGirlDad) reported 37 minutes ago

  It's incredible how frustrating @etrade is to deal with. Worst support, every back and forth takes 3-5 business days, no updates unless you reach out to check in, and the list goes on.

• 
  Melissa (@angelaira) reported 39 minutes ago

  @etrade You are only as good as you customer service, and yours is lacking.

• 
  Bekim Rizvani (@Bekim1977) reported 40 minutes ago

  @benjune @etrade yay We're experiencing technical issues, but your account is still secure. Please try again later. Some or all of your account balances cannot be displayed or included in your total assets, but your accounts remain secure. Please try again later.

• 
  The Big Shorty (@thebigshorty3) reported 41 minutes ago

  @etrade unacceptable. Your site can’t crash every time there’s a high volume day. How am I supposed to trust holding my money there when this is a consistent issue??

• 
  Phil Davis (@phildavis40) reported 42 minutes ago

  @ericses @SawyerMerritt @etrade Same here, WTF. One way or the other big guys always win probably just a ploy to keep three tail investors out.

• 
  willywashington (@willyzdub) reported 44 minutes ago

  @etrade you guys are finished!!!! The worst platform I wouldn’t even call you a broker. Its criminal to have this bad of tech. @SECGov no way they can service money with this many technical issues daily, today is catastrophic

• 
  AJBAL (@ASJUBAAL) reported 45 minutes ago

  @etrade and @jpmorgan are THE WORST

• 
  TwoThree (@TwoThreeXYZ) reported 46 minutes ago

  @etrade I would share that etrade needs to fix it’s app

• 
  Grasshoppa Stocks (@danielkern79) reported 47 minutes ago

  @etrade your fundamentals tab still doesn't load. Been almost a week. Please help.

• 
  Mister Wittman (@MisterWittman) reported 47 minutes ago

  Of course @etrade is down and I can’t sell

• 
  JKSC (@jk1775) reported 51 minutes ago

  @etrade @MorganStanley Long time account holder. I have to warn you that e*trade stands out in a very bad way from most other online brokerages in that you still charge fees on mandatory corporate actions on equity holdings. Your UI is top notch but these fees have driven me to open accounts at other brokerages. I hope E*trade reconsiders and eliminates these ridiculous fees to stay competitive.

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) reported 56 minutes ago

  @etrade Worst trading app! Stay away! Execution latency and platform lag are major complaints among active traders on E*TRADE, especially during periods of high market volatility. The platform frequently frustrates day traders and options scalpers.

• 
  Nadia Lo Greco (@NadiaLoGreco) reported 1 hour ago

  @etrade Do better @etrade have been trying for over a month to access my money to no avail. On top of it, I am now also out money because of your error. The case manager won’t let me escalate beyond him and I still don’t have my money. At my wits end and no one is willing to help me

• 
  Osman Sarood (@osarood) reported 1 hour ago

  @etrade 's platinum service is crap! Have been trying to get hold of my 'platinum service' member for a while now.

• 
  Middat Yildiz (@middatyildiz) reported 1 hour ago

  @etrade is having feed error issues. $MU $WDC $SPCX $GS @GoldmanSachs