E*Trade

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

E*Trade Outage Chart 12/10/2025 12:10

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Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

  1. Website (41%)

    Website (41%)

  2. Login (41%)

    Login (41%)

  3. Trading platform (19%)

    Trading platform (19%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

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City Problem Type Report Time
United StatesFremont Website
United StatesOklahoma City Trading platform
United StatesOklahoma City Website
United StatesWallingford Login
United StatesJuneau Login
United StatesClermont Website
Map Full Outage Map

Community Discussion

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E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • daveDangerous7 Dave7 (@daveDangerous7) reported

    @SportsB73028288 @etrade I opened a TD America account, online in 5 minutes. I called them and they answered in under 2 minutes. Transferred me to another department, who answered instantly. Tomorrow Im switching everything to TD America, service is way way way better.

  • daveDangerous7 Dave7 (@daveDangerous7) reported

    @etrade Please NO-ONE trade with these guys they are terrible Customer Service is a 2 hour wait And they can block your account for no reason and then refuse to take your call. Absolutely terrible service

  • BullLogic Bulllogic (@BullLogic) reported

    $XELA 2 reboots to get pro working @etrade Zero support for real traders.

  • jmfrentzel Justin Frentzel (@jmfrentzel) reported

    @thecodedmessage @KapilaMo @etrade If you look at trans hist the issue was them using 1/the market price as the price for the *** reinvest. So ETRADE sold us shares for *dramatically* under mv. I’m sure they will fix with time, but the bigger Q is if we are able to hold them to the price they sold us SPY at haha.

  • SectorTrader Mark 💰...🐈 (@SectorTrader) reported

    @BullLogic @etrade also have noted numerous occassions where all sudden OON, system/platform issues RIGHT when my huge position gets ++news& goes in play. last time i pulled out +23K off a big swing block that shoulda been $55K+ blocked me out of simultaneous connections etc. anything to fck my $$

  • daveDangerous7 Dave7 (@daveDangerous7) reported

    You block my trading account, and then make me wait 3 hours for someone to unblock it. WTF is wrong with you? @etrade

  • mamacrat East* Amanda (she/her) 🍾🌹 (*for added respect) (@mamacrat) reported

    Well @etrade just deposited $250,000 of stock into my IRA. Too bad the market is closed. LOL

  • lucas_mark946 lucas mark (@lucas_mark946) reported

    @bitterballen91 @etrade Hello there,having issues with your passwords? I had similar issues about 3 days now, I did all I could but no response, was recommended to #WEB_SPYS on IG for help and in no time my account was back you should contact him too

  • wills_wire Will Walker (@wills_wire) reported

    @thecodedmessage @etrade I saw some bogus numbers in my account as well. Calling E*trade customer service results in a ~2hr wait

  • B_Schorer Brad Schorer (@B_Schorer) reported

    Hey @etrade…appreciate your security concerns on supposed illicit activity but if you are going to lock my account, not answering your customer service line on 2 separate calls with wait times over an hour is BS! And no other option like chat, email, etc sucks too. #mymoney

  • arothman Andrew Rothman (@arothman) reported

    Is anyone else seeing some really weird numbers for the SPY ETF in their portfolio? I'm seeing some really weird stuff today and I'm not sure if it's the ETF itself or just @etrade glitching out... did I just get a whole lot richer or is this a system error? #SP500 #etrade #ETFs

  • Bakedjakesnake Jake (@Bakedjakesnake) reported

    @etrade Your customer service is great. I had an issue with my account last weekend and it was resolved by a service representative within a couple of days. I honestly did not think the problem could be fixed. Thank you for the help.

  • bitterballen91 mokumlurker (@bitterballen91) reported

    @etrade Hi @etrade, I forgot my password and was locked out of my account. Called customer service, was kept on hold for 30 min with no answer. Please help!

  • daveDangerous7 Dave7 (@daveDangerous7) reported

    why is E*Trade such a ****** broker? @etrade I have been trading with you 3 years. Now I have to speak to 'Account Opening' before you unblock my trades. WTF is going on? I have spent 7 hours on hold.

  • daveDangerous7 Dave7 (@daveDangerous7) reported

    @etrade Please NO-ONE trade with these guys they are terrible Customer Service is a 2 hour wait And they can block your account for no reason and then refuse to take your call. Absolutely terrible service

  • lucas_mark946 lucas mark (@lucas_mark946) reported

    @bitterballen91 @etrade Hello there,having issues with your passwords? I had similar issues about 3 days now, I did all I could but no response, was recommended to #WEB_SPYS on IG for help and in no time my account was back you should contact him too

  • itsaplantpimin itsaplant pimin (@itsaplantpimin) reported

    @etrade can never get live chat or get in touch with Customer Service when I need this company has went to **** closing my account like everyone else I know I’m late to the party

  • Esboy401 Esboy40 (@Esboy401) reported

    @BullLogic @etrade $XELA bastards on Wallstreet. Need to **** them together retailer.

  • PreciousMining Searching for Precious Metals #Gold Nuggets (@PreciousMining) reported

    OMG! @Etrade sucks so bad. I'm on hold, the rep said was a 5 minute wait time to ask a question. I've been on hold 20. Thank god I changed over to @TDAmeritrade - Much better hold times

  • daveDangerous7 Dave7 (@daveDangerous7) reported

    @etrade I have now spent 7 HOURS on the line waiting for "Account Opening" to take my call to unblock the account, but my account is not new, it has been running for 3 years If you are going to block my account why not ring me, now I am still on hold, 7 HOURS. WHAT A **** SERVICE

  • sebastiannxo sebastian (@sebastiannxo) reported

    **** @etrade having my account restricted for over a year now and I can’t even take MY ******* money out

  • lucas_mark946 lucas mark (@lucas_mark946) reported

    @bitterballen91 @etrade Hello there,having issues with your passwords? I had similar issues about 3 days now, I did all I could but no response, was recommended to #WEB_SPYS on IG for help and in no time my account was back you should contact him too

  • kimcreationsWI Kimberly Ray (@kimcreationsWI) reported

    @etrade what gives? How to get help other than sit on the cust svc line for 90 mins? Live chat been “temporarily” not working for months

  • BullLogic Bulllogic (@BullLogic) reported

    fwiw: My account is correct on $XELA and the chart and L2 work @etrade I know damned well the brokers did this purposely to allow the shorts to crush this down. Same manipulation by the prime everyday. ******* thieving bastards.

  • ravonroberts30 Ravon (@ravonroberts30) reported

    @etrade Honestly the only the rate went down is bc the music codes are gone

  • devitre oliver devitre (@devitre) reported

    @etrade did I try to reach the DMV or an online brokerage service? Spending an hour in the holding pattern of an agent who put me on hold. Money moves fast...

  • daveDangerous7 Dave7 (@daveDangerous7) reported

    @etrade Please NO-ONE trade with these guys they are terrible Customer Service is a 2 hour wait And they can block your account for no reason and then refuse to take your call. Absolutely terrible service

  • HerbertRose Herbert Rose (@HerbertRose) reported

    @AustinDom @etrade It's all set up but I keep getting trade confirmations snail-mailed to me every day. Can't get help from Etrade.

  • BullLogic Bulllogic (@BullLogic) reported

    @SectorTrader @etrade Yup. purposeful over the years. All of them. The cuisp change may have been an issue but Morgan Stanley ruined etrade. The power mobile is absolute **** and etrade pro has zero change to its issues. Been liking webull platform a lot. Any thoughts in it?

  • irishmike224 $GME (@irishmike224) reported

    @etrade Why do you not have a customer service email?