Is E*Trade down?
No problems detected
If you are having issues, please submit a report below.
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
-
Login (44%)
-
Trading platform (31%)
-
Website (25%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Washington, D.C. |
Login | |
| Phoenix |
Login | |
| Palm Coast |
Login | |
 Sollentuna |
Trading platform | |
 Santo Domingo |
Trading platform | |
| Las Vegas |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
-
Donal Waide
(@DonalWaide) reported
@etrade it seems your customer service has gone away now that you are banking with @MorganStanley And what's with the 400+ minute wait for chat.
-
Sebastian C-M
(@SaboFPA) reported
@etrade it's impossible to get in touch with anyone on the phone or via chat for an issue with my account. Wait times are exorbitant. Tried sending message to customer service but received generic, useless message days later. Please help!
-
Jarred Rhodes
(@jrodonfire) reported
@TedLongs @etrade I’m having the exact problem and customer service won’t pick up, I don’t know what to do!
-
Jarred Rhodes
(@jrodonfire) reported
@brian_lapierre @etrade I’m having this exact problem trying to finish verification for my external bank acct and customer service will not pick up!! How can they take my money from that account in the first place??? have you been able to fix it???
-
Vitamin A
(@gadawg80) reported
@etrade why does your mobile trading app suck so badly ? When you try to change daily view on chart from 1 to 5 or to 3 month etc. the charts don’t display. When are you going to fix this garbage. It’s embarrassing
-
💲 Money Lobster 🦞 #Maine
(@MoneyLobster) reported
@okta call @etrade so they stop asking for all my personal information every damn time I call for support? Just send me a 2FA or ask me to provide some kind of support code.
-
Joseph Alan
(@AP_BillsMafia) reported
@etrade Cool. Are you going to fix the numerous issues your website and app are having, seemingly multiple times per day every day? Or do you recommend I go somewhere else?
-
Daniel
(@DoonyTomatoes) reported
@etrade @MorganStanley there's usually a two or three hour wait at your customer service line
-
Alphadraconis2.5b
(@Alphadraconis25) reported
@etrade I am having problems logging into your etrade app ??? Can not place sell orders!!!!
-
satoshi0x
(@MasterGrimaldi) reported
@CashApp Which is why I use your app to get my cash wired from my @CashApp account to my Individual Brokerage account at @etrade where they sell better stuff anyway :) Worst that's happened was no more buying Caveat Emptor but its also the best tip of what lies ahead (Not selling CE stk)
-
Kevin Barman
(@KevinBarman1) reported
@etrade stop telling me to call customer service to place orders for certain stocks, if I did that I wouldn't be able to place an order until Tuesday with your current wait times..
-
PuffyPorter
(@LondonBoyPuffy) reported
Taken @etrade two months to set up my account and it’s still not working. You email them you don’t get reply you use the chat no reply you call no answer. Smh where’s the service.
-
Kenneth Adams
(@Kenneth61871345) reported
@etrade 🤢 You can't get help from anyone with 5 hour wait times. All I need is access to my account.
-
****** Glover
(@k119491) reported
@etrade How u gonna post on Twitter more often then you reply to customer service?
-
Purd
(@PurdTrades) reported
Anyone know how to resolve 90 day restrictions with @etrade ? Since their customer service ******* sucks
-
Vartika Singh
(@vartikas) reported
@etrade Hello! I have been trying to get hold of customer service for the last two days through chat and phone and I have been put on hold for hours. How do I talk to someone?
-
Crystal Muguerza
(@CrystalMuguerza) reported
Omg @etrade I waited three hours to chat with a representative and was told I needed to talk on the phone with someone....and they never called me! I can’t access my account at all. Help pls!
-
Myfeel
(@cdhebar) reported
@etrade how can customers reach for help? Wait time on phone is hours!
-
Trader.Mitch LLC
(@TraderMitchh) reported
@Sethott4 @etrade Obviously, you're not the only one who had that issue and you're not the only one who's on hold. Quit being a spoiled brat and wait your turn.
-
IPODave
(@IPODave) reported
@etrade service is going down extremely fast to point I can't recommend them anymore....
-
Regulator Dad
(@regulatordad) reported
@Ultra_Calls Just a public service announcement if you happen to be using @etrade think about changing. It’s harder to get money and account transfers done there than an online casino. It should not be that hard to access your own money.
-
Rudd-O
(@RuddO) reported
@etrade is so profoundly bad, I wish I could ditch them, but my employer will not support any other broker for the stock plan. They FUMBLED the FOP transfer, for a MONTH, now it's rejected. 30 minutes wait on the wait to speak with them. 320 wait on chat. Always same story.
-
Jamal Tucker
(@Non_Symmetry) reported
@GordonBelfort_ @etrade Really? It seemed the complete opposite for me. The customer service is better tho I agree with that
-
Just some guy.
(@Orbityl) reported
@etrade having technical problems again.
-
Phil Russo
(@PhilRusso17) reported
@etrade @MorganStanley ever since you people took over it has been one issue after another i’m taking my money away from you
-
Alan Souza
(@alansouzati) reported
@etrade I’ve made 3 failed attempts to get a basic account statement for my account. This has been dragging for over 3 weeks and for every call I wait 1 hour to speak to somebody, please fix your stuff and put statements online
-
Deke Belden
(@dekebelden) reported
The quotes on @etrade are always several minutes behind @CNBC Why is this? I have to take great care to not screw myself by buying and selling at wrong times just because of bad info. Can’t go by E*TRADE quotes they aren’t up to day. It’s 2021, time to upgrade your servers.
-
Christian Griffith
(@CJGriffith99) reported
.@etrade is there a good way to connect with customer service? I’ve been on hold for 45 minutes and when I went to live chat, it said it was a 5 hour wait.
-
jameel monroe
(@monroejameel) reported
On hold with @etrade for about an hour and still nobody. Y’all bout to lose a customer.
-
Anastasia
(@_____Tasia_____) reported
@LondonBoyPuffy @etrade Maybe you could specify here -- possibly others here have experienced the same issue(s) and can help.