E*Trade status: trading issues and outage reports

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 17, 7:00 PM EDT	0	0
Apr 17, 7:20 PM EDT	0	0
Apr 17, 7:40 PM EDT	0	0
Apr 17, 8:00 PM EDT	0	0
Apr 17, 8:20 PM EDT	0	0
Apr 17, 8:40 PM EDT	0	0
Apr 17, 9:00 PM EDT	0	0
Apr 17, 9:20 PM EDT	0	0
Apr 17, 9:40 PM EDT	0	0
Apr 17, 10:00 PM EDT	0	0
Apr 17, 10:20 PM EDT	0	0
Apr 17, 10:40 PM EDT	0	0
Apr 17, 11:00 PM EDT	0	0
Apr 17, 11:20 PM EDT	0	0
Apr 17, 11:40 PM EDT	0	0
Apr 18, 12:00 AM EDT	0	0
Apr 18, 12:20 AM EDT	0	0
Apr 18, 12:40 AM EDT	0	0
Apr 18, 1:00 AM EDT	0	0
Apr 18, 1:20 AM EDT	0	0
Apr 18, 1:40 AM EDT	0	0
Apr 18, 2:00 AM EDT	0	0
Apr 18, 2:20 AM EDT	0	0
Apr 18, 2:40 AM EDT	0	0
Apr 18, 3:00 AM EDT	0	0
Apr 18, 3:20 AM EDT	0	0
Apr 18, 3:40 AM EDT	0	0
Apr 18, 4:00 AM EDT	0	0
Apr 18, 4:20 AM EDT	0	0
Apr 18, 4:40 AM EDT	0	0
Apr 18, 5:00 AM EDT	0	0
Apr 18, 5:20 AM EDT	0	0
Apr 18, 5:40 AM EDT	0	0
Apr 18, 6:00 AM EDT	0	0
Apr 18, 6:20 AM EDT	0	0
Apr 18, 6:40 AM EDT	0	0
Apr 18, 7:00 AM EDT	0	0
Apr 18, 7:20 AM EDT	0	0
Apr 18, 7:40 AM EDT	0	0
Apr 18, 8:00 AM EDT	0	0
Apr 18, 8:20 AM EDT	0	0
Apr 18, 8:40 AM EDT	0	0
Apr 18, 9:00 AM EDT	0	0
Apr 18, 9:20 AM EDT	0	0
Apr 18, 9:40 AM EDT	0	0
Apr 18, 10:00 AM EDT	0	0
Apr 18, 10:20 AM EDT	0	0
Apr 18, 10:40 AM EDT	0	0
Apr 18, 11:00 AM EDT	0	0
Apr 18, 11:20 AM EDT	0	0
Apr 18, 11:40 AM EDT	0	0
Apr 18, 12:00 PM EDT	0	0
Apr 18, 12:20 PM EDT	0	0
Apr 18, 12:40 PM EDT	0	0
Apr 18, 1:00 PM EDT	0	0
Apr 18, 1:20 PM EDT	0	0
Apr 18, 1:40 PM EDT	0	0
Apr 18, 2:00 PM EDT	0	0
Apr 18, 2:20 PM EDT	0	0
Apr 18, 2:40 PM EDT	0	0
Apr 18, 3:00 PM EDT	0	0
Apr 18, 3:20 PM EDT	0	0
Apr 18, 3:40 PM EDT	0	0
Apr 18, 4:00 PM EDT	0	0
Apr 18, 4:20 PM EDT	0	0
Apr 18, 4:40 PM EDT	0	0
Apr 18, 5:00 PM EDT	0	0
Apr 18, 5:20 PM EDT	0	0
Apr 18, 5:40 PM EDT	0	0
Apr 18, 6:00 PM EDT	0	0
Apr 18, 6:20 PM EDT	0	0
Apr 18, 6:40 PM EDT	0	0
Apr 18, 7:00 PM EDT	0	0

At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

Login (60%)
Website (28%)
Trading platform (11%)
Withdrawals (1%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Clinton Township	Trading platform	8 days ago
Franklin	Login	9 days ago
Franklin	Login	9 days ago
Washington	Website	9 days ago
Columbus	Website	14 days ago
Ontario	Trading platform	15 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

USAPatriotVA (@USAPatriotVA1) reported 36 seconds ago
@etrade down on option expiration day. Good Grief you hacks
More Life Global (@richbydemand) reported 5 minutes ago
@etrade What ******** are ya’ll doing? You’re just gonna act like you didn’t **** thousands of people? My whole desktop app has been reset causing me hours of work just to reorganize my setup. Utterly ******* ridiculous
Gail (@GailHedglin) reported 6 minutes ago
@etrade PLZ ANNOUNCE ON CNBC OR X WHATS HAPPENING WE CANT LOGIN ...IM ON HOLD 45 MINS NOW ON PHONE..MUST BE REALLY BAD .
Ejret Knudsen 🇺🇸 (@EjretKnudsen) reported 8 minutes ago
@etrade Down again.....
The BONK Nacho (@BonkNacho) reported 10 minutes ago
@etrade please fix the website, ty
Tru (@TrueStockData1) reported 12 minutes ago
after 47 minutes waiting for @etrade to answer, they say there's nothing they can do other than get me in Queue with a trader, with the estimated wait time being almost 2 hours They have no other solution. This is pitiful.
Andrew (@Andrew99Blue) reported 15 minutes ago
Hey @etrade. We see you. What you're doing is Chinese level terrible. Unbelievable.
Steel_City412 (@jason_hemphill) reported 15 minutes ago
@etrade You guys ****** me this week bad. I can’t even log in now with positions that require management
C (@Cofc64) reported 17 minutes ago
@etrade how come no notification of the site being down. Unbelievable. Do better.
Mark Brown (@markbrownwriter) reported 19 minutes ago
@etrade is the worst! They’ve screwed up with my submitting a stock certificate for deposit. I’ve had to call them more than a dozen times over the past two months. And I always get the same answer: Call back in a few days. I can’t wait to close my account there.
Anthony Schumer (@ArthurSchl67247) reported 20 minutes ago
@etrade I am on hold with ETrade customer service (non customer service) for 54 minutes because, for technical reasons on THEIR end) I can't log into my account. At this rate the market will close by the time I get a person to pick up my call. I will be moving out.
10 or 0 (@10_or_0) reported 22 minutes ago
@etrade FIX IT - IM FREAKING OUT - I NEED TO EXIT A TRADE NOW
Kyle Pratt (@KyleBPratt) reported 22 minutes ago
I guess @etrade ‘s Twitter is down too. You have to communicate
BMRTRADERS (@bmrtraders) reported 32 minutes ago
@etrade you owe us all big time!!!!!! That was the biggest system glitch ive ever seen 🤬🤬🤬🤬🤬
Will (@Joedirt12321) reported 36 minutes ago
@etrade The length of this outage is unacceptable
K. (@Kayteetav) reported 37 minutes ago
@etrade website and app having issues ... ... .. . . . .
TwoThree (@TwoThreeXYZ) reported 37 minutes ago
@JoldersmaBrian @DanielMCharter @etrade I loved it until lately. Constant log in problems and lag
Randy Daniel (@NerdRandy) reported 37 minutes ago
@etrade How can an entity say they value their customers when there’s no notice of an outage by your entity nor an apology. Don’t bother calling them, they have a clause regarding outages and won’t even offer a good faith credit for the ordeal. Customer service isn’t their priority, it’s charging fees.
Matt (@MattM0720) reported 38 minutes ago
@etrade your online portal isn’t working and your customer service line is not working. What is going on?
Mandrel (@JoldersmaBrian) reported 42 minutes ago
@TwoThreeXYZ @DanielMCharter @etrade Webull is ok. Robinhood isn’t bad. Have fidelity for long term hold and dividend stuff and it’s ok. Siri here I come. Hopefully OTC
Tru (@TrueStockData1) reported 44 minutes ago
Imagine being in trades and @etrade crashes. Can't login, can't access funds or trades, fully locked out while watching a trade slowly decay from profit to loss. This is BS
Steve-Sapphire01 (@Sapphire01Steve) reported 44 minutes ago
@etrade Your site is down again!! Classaction coming.
PianoRay (@RaymondChurchi3) reported 46 minutes ago
@TheTradingNinja 36 minutes on hold with @etrade only to be told yes we know parts of our system are down we are working to restore them asap.
Dhongi Baba 🇮🇳 (@BabajiKaThullaa) reported 47 minutes ago
@etrade What is going on? Orders are not going through. Customer service is on hold for 20 min. Are the systems down??
Grigetio Dodger (@grigetio) reported 50 minutes ago
@etrade meh, @etrade down again
BluntForceOptions (@BluntForceOpt) reported 51 minutes ago
@etrade The deterioration of @ETrade since the @MorganStanley takeover has officially hit a breaking point. Today is a total system meltdown--options data failing to load, charts broken, and the platform is completely unusable. I’m fortunate to trade on a proprietary platform that keeps me operational, but that doesn’t excuse this. Even as a secondary backup, this level of service is a slap in the face to those of us who stayed loyal through the 2008 financial crisis and decades of market shifts. What was once a reliable tool has been hollowed out by corporate arrogance and gross technical incompetence. If you’re a serious trader, this is no longer a safe or viable home for your capital. I’m officially moving all capital out and scouting a new broker for my secondary accounts. This clown show is over.
Time2Trade (@time2trade2) reported 51 minutes ago
@Cajun_Trades @WhalePenny @etrade Yeah, I left ameritrade when they shut down the platform I was using and only offered TOS. Sooo, I will keep searching. Thanks.
Will (@willdesign) reported 51 minutes ago
@etrade Website and App appears to be down.
Sean R (@PennS53313) reported 54 minutes ago
@etrade WTF is wrong with your trading platform.... its not loading. .. THIS IS UNACCEOPTABLE... how bout an update... the wait time to talk to anyone is over an HOUR!!!!! WTF??
Bobby vICE (@StockTrades629) reported 58 minutes ago
@etrade you all down right now?