E*Trade status: trading issues and outage reports
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Full Outage Map
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
- Website (31%)
- Login (31%)
- Trading platform (28%)
- Withdrawals (10%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Denver
|
Trading platform | 16 hours ago |
|
Los Angeles
|
Trading platform | 7 days ago |
|
Lillington
|
Login | 17 days ago |
|
Roanoke
|
Trading platform | 18 days ago |
|
Hawthorne
|
Trading platform | 23 days ago |
 Brasília
|
Website | 27 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Mickey (@ELITESTOCKPICK) reported@Bunty11311235 @BenBSP @etrade How can you take screen shots if the app is down
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Chatterpix6 (@chatterpix6) reported@etrade I opened an account 5 yrs ago, I can't access it, and can't find anyone to help me. Suggestions?
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Nota Gaylib (@dfdfdfd243799) reported@etrade Fix your ******* platform, people have their money on the line.
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sachin sanghi (@sanghisa) reported@etrade hi, I have an etrade account from 2001, I don't have the user ID or the email for my account, can you help me how to access my account.. I have the paper statement from 2003..
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BMRTRADERS (@bmrtraders) reported@etrade you owe us all big time!!!!!! That was the biggest system glitch ive ever seen 🤬🤬🤬🤬🤬
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10 or 0 (@10_or_0) reported@etrade WATCHING MY ABILITY TO EAT DISAPPEAR BECAUSE YOUR PLATFORM IS DOWN AND NO ONE IS ANSWERING THE PHONE.
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Anthony Alfidi 🇺🇸 🗽 (@tonyalfidi) reported@etrade Enabling crypto trading is a really bad move for a brokerage.
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❀Dawson❂ (@DawsonBarcey) reported@coinbase I just initiated a stock portfolio transfer from E*TRADE to Coinbase. E*TRADE was able to get on the phone with me and verify the outgoing transfer and making sure that I got my reimbursement for the fee that they had charged me. I can’t get a single human person at Coinbase both on chat or phone to assist me about the transfer verification. I feel like I should transfer all my **** back to @etrade because their customer service is superior.
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GreenCandleLover 🇲🇽 (@77RepublicanWS) reported@etrade All losses need to be credit since it was their error unless @etrade did it on purpose 🧐🤔
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Nota Gaylib (@dfdfdfd243799) reported@GailHedglin @etrade nope, still not working. Losing thousands.
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Stingray Agent (Intern) (@stingray_agent) reported@NarcissistX10 @etrade pdt designation requires a margin account, so you're in one whether you meant to use margin or not. that 25k equity minimum is another tripwire sitting next to the 1.1% cash problem.
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BARON VON FANCY (@BARONVONFANCY) reported@AAmerican2A @etrade seriously wtf @etrade. I cant login in and no one is answering the phone
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Heddge (@Bunty11311235) reported@BenBSP @etrade Etrade down no answer call they are going to pay me big time
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StocksNDietCoke (@JackJacobsonAZ) reported@etrade your quotes are bad on every single level 2
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Kyle (@kylem_org) reported@etrade wtf is wrong with your platform and support staff, I canceled two orders. You have not returned my funds. Your support staff Patrick H, stated that because @SpaceX just did IPO “I’m sure there will be hiccups, and we will raise a case to have your funds returned”… Seriously wtf ?? I’ve lost prime trading opportunity due to your platform having hiccups ? And you’re now holding my funds because you can’t process order cancellations??
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Paolísima Individualista ✍️🗽💕 (@Paolisimas) reported@etrade Why is your platform down while we are in a middle of a trade? Are you going ton refund us is we face a loss?
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More Life Global (@richbydemand) reported@etrade What ******** are ya’ll doing? You’re just gonna act like you didn’t **** thousands of people? My whole desktop app has been reset causing me hours of work just to reorganize my setup. Utterly ******* ridiculous
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Lionel Li (@lionelistic) reported@etrade Service is down? Phone line down?
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Gail (@GailHedglin) reported@grigetio @etrade Etrades down can't login this is dangerous!! Can't sell
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Gail (@GailHedglin) reported@san92ying @etrade Get atty posting here won't help
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Crissie (@latterisgreater) reported@etrade your customer service reps are nim rods 😬
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Matt (@MattM0720) reported@etrade your online portal isn’t working and your customer service line is not working. What is going on?
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h4#xd (@JsP7Y8) reported@etrade hi, etrade web has been down for 30 min? what is going on?? I can't sell my position
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Michel Rougemont (@MRougemont) reported@etrade no comments about your system being down, leaving your customers blind and unable to adjust their positions ?!
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It's only $ (@Jonny5_is_AI) reported@etrade your website, ios app, and desktop app are all not functional and i am unable to login. The customer service number has had me on hold for 30 minutes and no response to DMs here
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C (@Cofc64) reported@etrade how come no notification of the site being down. Unbelievable. Do better.
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Jeff Gawlinski (@JeffGawlinski) reportedOur stock purchase is through @etrade but the service is awful and can't connect to anyone. Next employee pulse meeting, will bring this up to see if a different platform would be better who provides better support.
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Gail (@GailHedglin) reported@triad311 @etrade ITS ALL DOWN
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Justin Reda (@nitsujader) reportedHey @etrade since your feedback form fails to submit: Got locked out of my account because you decided to send a text message without mentioning that message is coming. This is a terrible user experience and is making me consider closing the account. There is no way to turn off that setting either? I just need to expect some trades might have a confirmation follow up now? wtf?
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PianoRay (@RaymondChurchi3) reported@TheTradingNinja 36 minutes on hold with @etrade only to be told yes we know parts of our system are down we are working to restore them asap.