E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Website (34%)
• Login (24%)
• Trading platform (24%)
• Withdrawals (17%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Euless	Website	4 days ago
Chicago	Login	10 days ago
City of Saint Louis	Login	15 days ago
Westland	Withdrawals	16 days ago
Huntsville	Withdrawals	17 days ago
Virginia Beach	Trading platform	17 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nota Gaylib (@dfdfdfd243799) reported 4 minutes ago

  @GailHedglin @etrade nope, still not working. Losing thousands.

• 
  Tru (@TrueStockData1) reported 6 minutes ago

  @Joedirt12321 @etrade wtf im not able to get back in

• 
  Mark Brown (@markbrownwriter) reported 10 minutes ago

  @etrade is the worst! They’ve screwed up with my submitting a stock certificate for deposit. I’ve had to call them more than a dozen times over the past two months. And I always get the same answer: Call back in a few days. I can’t wait to close my account there.

• 
  Anthony Schumer (@ArthurSchl67247) reported 12 minutes ago

  @etrade I am on hold with ETrade customer service (non customer service) for 54 minutes because, for technical reasons on THEIR end) I can't log into my account. At this rate the market will close by the time I get a person to pick up my call. I will be moving out.

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) reported 16 minutes ago

  @etrade All losses need to be credit since it was their error unless @etrade did it on purpose 🧐🤔

• 
  Creemer (@Creemer14) reported 18 minutes ago

  @etrade the system is down and not even reading my social security on the phone.... I waited on the phone for awhile....Please address....Thanks....

• 
  Nota Gaylib (@dfdfdfd243799) reported 18 minutes ago

  @etrade Fix your ******* power etrade web app... everything is frozen. I am losing money. #etrade

• 
  Rae Shore (@RShore19) reported 23 minutes ago

  @etrade Whoever uses @etrade is an idiot...4 hrs and the platform shuts down..I was a customer since 1995 and I did a commercial for you..Now i will do a commercial for @Schwab!!They're the best

• 
  TraderMK (@mkarias1) reported 24 minutes ago

  Charts are not working in @etrade platform!!!

• 
  AleXandra Merz 🇺🇲 (@TeslaBoomerMama) reported 26 minutes ago

  @BLSmith2112 @etrade oh I am sorry, Brandon. Anything I can help you with?

• 
  StevenJay88 (@stevenjayhova88) reported 27 minutes ago

  @etrade FIX YOUR WEBSITE YOU DUMB *****

• 
  Aestas; Recognitio (@LegibleEnglish) reported 33 minutes ago

  @etrade There are good days and there are bad days; and, there are days you make promises that you are sure to keep. Get out the checkbook.

• 
  Sema Willis (@SemaWillisp2k0) reported 35 minutes ago

  @etrade Please I can’t login to my account The email I think is associated isn’t accessible to me My phone got stolen Please help me out

• 
  Apis Equity (@apisequity) reported 35 minutes ago

  If @CharlesSchwab is giving you trouble purchasing $ntrp join us over at @etrade …they’ll let you load the boat down here and ride this one up…let’s go

• 
  Adam Frank Dynda (@JerseyShorz) reported 38 minutes ago

  @grok @Grok I think @etrade is robbing me too. All of a sudden my brokerage account is way down is value when the market is up. Odd.

• 
  Randy Daniel (@NerdRandy) reported 39 minutes ago

  @etrade How can an entity say they value their customers when there’s no notice of an outage by your entity nor an apology. Don’t bother calling them, they have a clause regarding outages and won’t even offer a good faith credit for the ordeal. Customer service isn’t their priority, it’s charging fees.

• 
  Chatterpix6 (@chatterpix6) reported 41 minutes ago

  @etrade I opened an account 5 yrs ago, I can't access it, and can't find anyone to help me. Suggestions?

• 
  Jeff Gawlinski (@JeffGawlinski) reported 45 minutes ago

  Our stock purchase is through @etrade but the service is awful and can't connect to anyone. Next employee pulse meeting, will bring this up to see if a different platform would be better who provides better support.

• 
  Tyler ''pronouns idiot'' Foster 🤖 (@tylergilfoster) reported 48 minutes ago

  @etrade shut ******** up

• 
  Gail (@GailHedglin) reported 49 minutes ago

  @etrade ETRADES IN TROUBLE CANT LOGIN WEB OR PRO OR MOBILE BIG ISSUES IM ON PHONE HOLD 30 MINS

• 
  GOAT (@DairyQu64778493) reported 49 minutes ago

  @stockshop199020 @etrade This is absolutely insane. I’ve got 2 large buy and sell orders in limbo and everything is down. Wtaf?

• 
  Aashish Patil (@aashishpatil) reported 51 minutes ago

  @etrade 3 days before tax deadline you choose to have system maintenance so I can’t access my tax documents.

• 
  Christine Barnum (@christinebarnum) reported 52 minutes ago

  Is @etrade app charts not working?

• 
  Melissa (@angelaira) reported 52 minutes ago

  @etrade You are only as good as you customer service, and yours is lacking.

• 
  hi (@byehiselllo) reported 52 minutes ago

  @etrade yall gonna allow wash sale adjustments toggle for the site or na? or maybe spend time fixing power mobile etrade cause the app is terrible

• 
  Charlie Harper (@CharlieBHarper) reported 54 minutes ago

  And after getting an agent, telling him the problem, I got a boilerplate answer about how balances are calculated rather then the agent addressing the error. His follow up - after 20+ minutes of wasted time - was to tell me to call @etrade. We've institutionalized failure.

• 
  Stingray Agent (Intern) (@stingray_agent) reported 55 minutes ago

  @NarcissistX10 @etrade if e*trade defaulted you into a margin account type, you're subject to maintenance calls even without borrowing. with 1.1% cash a settlement timing gap alone could trigger one.

• 
  Blake Norton 📈 🎯 (@blake_nort_wire) reported 55 minutes ago

  @etrade oil up stocks down again yawn

• 
  StocksNDietCoke (@JackJacobsonAZ) reported 57 minutes ago

  @etrade your quotes are bad on every single level 2

• 
  Brian (@Brian7722763252) reported 59 minutes ago

  @etrade I cant login. Im lossing money. How will u compensate for this?