Is E*Trade down?

Both @etrade and @CharlesSchwab gotta be the worst web & mobile apps in the world, from a technical standpoint. Who developed this garbage?

@etrade oil crash 0000000

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@etrade WHAT THE HELL IS WRONG WITH YOUR CUSTOMER SERVICE!?!? It now has wait time of over 2 hours each time I have called since December (4 times). Your chat function has been discontinued as has your message center. There is literally no way to reach you. Time for me to move on!

@etrade So. Tried to log in. Didn't accept me. Downloaded app and tried to bring in my existing paper account. Can't do it. Tried to call. 2 hour wait. What the actual, y'all? Fix the app so I can say "merge my account from this account"; or make the web login better.

@etrade ever thought of hiring addl customer service phone staff? 2 hrs on hold to place a stop payment on a ck. Still holding

@ETRADE fix your etrade pro plz, otherwise im gonna have to switch to @IBKR

@etrade Terrible platform wasted 2 years of trading with this company’s terrible customer service and resources. Please don’t waste time, money, or effort with this platform as all will lose value. Stop losses are ignored on a daily basis.

@etrade Trying to gain access to my account and apparently need to speak to Customer Service but every time I call the wait times are greater than 2 hours with no call back option. Who doesn’t have a call back option?

@WdesRosiers @etrade its the new stuff with morgan stanley. didnt used to be like this, even in the worst of covid smh

@etrade Since May 2021 I have needed assitance from E*Trade; my issue has yet to be resolved. Today, I call beneficary services and wait 90 minutes, no response. Now on the regular 800 line I am told I have in excess of a two-hour wait. Absolute insanity.

@etrade me estimated wait time with customer service is greater than 2 hours. It was this way last week and the week before. Is there a way to schedule a call or even just send an email about my issue? I don't think anyone has 2 hours to wait and listen to your hold music?

Hey @etrade. I've been on hold with customer/beneficiary services for 3 hours and 31 minutes. You guys okay over there?

90 minutes on hold to speak with a customer representative? C’mon @etrade that’s beyond f’ing ridiculous.

@etrade I called 4 times and I've been on hold for about 30 min each and the line drops at each time. This has gotten much worse after Morgan’s acquisition….please fix this ASAP!

@etrade $BMBL is the worst dating app, I tweeted this a few months ago and said the same, they will go belly up unless they change that when someone "likes" you that it doesn't disappear in mere days.

@etrade - 2:23 hours on hold to talk to customer service for etrade bank. You guys using the old @MorganStanley steam-powered switchboard to manage calls? #csutomerservicefail

@etrade - 1 hour hold time *again* and and chat support not available on the app? What's up here?

@etrade Hey, I am signed up for paperless statements and you guys are sending me *paper* mail for every single trade. Seems like kind of a waste, no? I tried to call, but the wait times are forever. There is no apparent way for me to email you directly to fix this. What gives?

Thought the TV in the break room was broken but it turns out the @etrade ad that was airing features a genuine strobe light sequence. Y'all r gonna kill someone w that thing.

@etrade I appreciate your response. Hung up after 40 min on hold. Couldn't wait any longer. Opening a new trading account with another firm that has live customer service

@etrade Getting update notifications for E-Trade app every 5 minutes. Please fix. Trying to focus on life here

@etrade wouldn't give me their customer service through my videophone relay call, so they wanted me to send them a letter with proof that I am deaf.I asked to talk to their superior, and he was very rude, yelled at the interpreter and hung up on me.What should I do next? @NAD1880

On hold now for 2 hours and 12 minutes with Etrade trying to reach a rep for help with an account as a beneficiary. Won’t be keeping the account with you when the time comes. @etrade

@grundgetta49769 @etrade @TDAmeritrade Been on hold with ETrade for 25 min. As I wait I'm doing research to switch to another company. This is astonishingly bad customer service

@MartinOWDuPain I've been listening to @etrade hold music for 25 min. No actual human yet. Why do I have money with a company that doesn't care about my business and can't or won't help me?