E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (61%)
• Website (29%)
• Trading platform (9%)
• Withdrawals (1%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Concord	Login	5 days ago
Fort Worth	Trading platform	11 days ago
Rochester	Website	14 days ago
Clinton Township	Trading platform	24 days ago
Franklin	Login	25 days ago
Franklin	Login	25 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Creemer (@Creemer14) reported 33 seconds ago

  @etrade the system is down and not even reading my social security on the phone.... I waited on the phone for awhile....Please address....Thanks....

• 
  Matt (@MattM0720) reported 2 minutes ago

  @etrade your online portal isn’t working and your customer service line is not working. What is going on?

• 
  Joe DeWitt (@xrpjoe) reported 2 minutes ago

  @etrade - fix your login issue! just got a notification that a trade has been executed but we can't log in. Not good!!!

• 
  Gail (@GailHedglin) reported 2 minutes ago

  @etrade ITS UP NOW GUYS LOGIN!!!

• 
  Bourbon Trader (@bourbontrader34) reported 5 minutes ago

  @etrade is down

• 
  BluntForceOptions (@BluntForceOpt) reported 7 minutes ago

  @etrade The deterioration of @ETrade since the @MorganStanley takeover has officially hit a breaking point. Today is a total system meltdown--options data failing to load, charts broken, and the platform is completely unusable. I’m fortunate to trade on a proprietary platform that keeps me operational, but that doesn’t excuse this. Even as a secondary backup, this level of service is a slap in the face to those of us who stayed loyal through the 2008 financial crisis and decades of market shifts. What was once a reliable tool has been hollowed out by corporate arrogance and gross technical incompetence. If you’re a serious trader, this is no longer a safe or viable home for your capital. I’m officially moving all capital out and scouting a new broker for my secondary accounts. This clown show is over.

• 
  It's only $ (@Jonny5_is_AI) reported 8 minutes ago

  @etrade your website, ios app, and desktop app are all not functional and i am unable to login. The customer service number has had me on hold for 30 minutes and no response to DMs here

• 
  Brian (@Brian7722763252) reported 9 minutes ago

  @etrade I cant login. Im lossing money. How will u compensate for this?

• 
  Ty (@0to60in2point9) reported 9 minutes ago

  Whatever is going on it took down @etrade

• 
  Anthony Alfidi 🇺🇸 🗽 (@tonyalfidi) reported 10 minutes ago

  @etrade Enabling crypto trading is a really bad move for a brokerage.

• 
  BH22 (@BigHorn2822) reported 13 minutes ago

  Completely unacceptable @etrade to have a website down on quadruple witching with options expiring. I am taking a massive hit b/c of this. How does this happen on such a day?

• 
  Gail (@GailHedglin) reported 14 minutes ago

  @grigetio @etrade Etrades down can't login this is dangerous!! Can't sell

• 
  NoMad (@mySanctuaries) reported 15 minutes ago

  @etrade @MorganStanley This has been an issue for many years. Several others too. I thought the issues would be fixed when Morgan Stanley bought them. No such luck. The app data still sucks!

• 
  Randy Daniel (@NerdRandy) reported 15 minutes ago

  @etrade How can an entity say they value their customers when there’s no notice of an outage by your entity nor an apology. Don’t bother calling them, they have a clause regarding outages and won’t even offer a good faith credit for the ordeal. Customer service isn’t their priority, it’s charging fees.

• 
  PianoRay (@RaymondChurchi3) reported 18 minutes ago

  @TheTradingNinja 36 minutes on hold with @etrade only to be told yes we know parts of our system are down we are working to restore them asap.

• 
  Tru (@TrueStockData1) reported 19 minutes ago

  after 47 minutes waiting for @etrade to answer, they say there's nothing they can do other than get me in Queue with a trader, with the estimated wait time being almost 2 hours They have no other solution. This is pitiful.

• 
  Grumpy Old Man (@JHeggemeyer) reported 22 minutes ago

  @etrade costing me money today. Somehow was able to enter a sell order at market, but now it won't execute ffs..... Already cost me $50 in profits. Probably turn into a loss before they fix this ****

• 
  💎👐🦍 (@amcOGape) reported 28 minutes ago

  @etrade now holding unsettled funds from trading as part of a new company policy. WtF is going on?

• 
  TwoThree (@TwoThreeXYZ) reported 29 minutes ago

  Etrade down, you guys gotta get it together. Terrible lately @etrade

• 
  Goodlife Capital (@goodlifecapital) reported 33 minutes ago

  @TheTradingNinja @etrade Yeah, the app is down for each trade

• 
  🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) reported 36 minutes ago

  @BawzRs @nxtplse @etrade 1 hour down. You have some powers.

• 
  Internet Bot (@shaggrugg) reported 37 minutes ago

  @etrade are we down right now?

• 
  Saurabh (@thes9h) reported 41 minutes ago

  @etrade is down across all platforms. Is there an ETA or customer communication that we can expect? #etradedown

• 
  C T (@ffllyer1) reported 45 minutes ago

  @etrade login down?

• 
  Bobby vICE (@StockTrades629) reported 46 minutes ago

  @etrade you all down right now?

• 
  USA. Long term Investor (@stocks4545) reported 53 minutes ago

  @etrade WTF - website down??

• 
  Nota Gaylib (@dfdfdfd243799) reported 53 minutes ago

  @GailHedglin @etrade nope, still not working. Losing thousands.

• 
  Will (@Joedirt12321) reported 54 minutes ago

  @etrade The length of this outage is unacceptable

• 
  Koushik Ray (@realKoushikRay) reported 55 minutes ago

  @etrade Why dont you post here how long will the outage last instead of leaving so many people guessing? If you dont have an estimate, that is fine too, but right now you have a lot of people anxious and helpless without any information.

• 
  David Michael Berry (@DavidB94509) reported 58 minutes ago

  @BenBSP @etrade yes, cannot login just now