E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (60%)
• Website (29%)
• Trading platform (10%)
• Withdrawals (1%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Fort Worth	Trading platform	4 days ago
Rochester	Website	7 days ago
Clinton Township	Trading platform	17 days ago
Franklin	Login	18 days ago
Franklin	Login	18 days ago
Washington	Website	18 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tru (@TrueStockData1) reported 9 minutes ago

  @Joedirt12321 @etrade wtf im not able to get back in

• 
  Marcus Fahey (@TheMarcusFahey) reported 9 minutes ago

  Wow… @etrade is just down before the weekend… fix it, now! Costing millions of people.

• 
  Mickey (@ELITESTOCKPICK) reported 9 minutes ago

  @etrade, your down can’t sell my option, this is not acceptable, anyone have a better service thy recommend

• 
  Akshay Saraf (@akshaysarraf) reported 13 minutes ago

  @etrade Are you down? Can't login.

• 
  Grumpy Old Man (@JHeggemeyer) reported 24 minutes ago

  @etrade costing me money today. Somehow was able to enter a sell order at market, but now it won't execute ffs..... Already cost me $50 in profits. Probably turn into a loss before they fix this ****

• 
  BasedBigTech (@BasedBigTech) reported 25 minutes ago

  @BuyBooksNotBeer @_TheWhiteLion__ @etrade It’s a great platform for serious traders! This outage is unfortunate.

• 
  Brahma 🐂 Report (@bomelettes) reported 26 minutes ago

  @triad311 @etrade Seriously, wtf!

• 
  TPlaysNow (@TPlaysNow) reported 26 minutes ago

  @etrade seems to be down.

• 
  Shalin Shroff (@shroff_shalin) reported 27 minutes ago

  @etrade wtf etrade does it really take an hr and more to fix the problem??

• 
  CoinSavage (@coinsavage) reported 28 minutes ago

  @etrade cool... maybe etrade could leverage AI to make my account load right now? It's been down for an hour.

• 
  Badboys03 (@Badboysmarket) reported 31 minutes ago

  @etrade Major move must be coming if your website is down.

• 
  ⚡️420⚡️ (@WZ_420) reported 32 minutes ago

  @TwoThreeXYZ @etrade The worst. Started using my Schwab / Think or Swim since E*trade got rid of Promain

• 
  215Hustler (@215Hustler72) reported 34 minutes ago

  @etrade outage is insane, im scalping and cant sell. Missed my exit.

• 
  Behailud (@asnake_behailu) reported 34 minutes ago

  @etrade unable to login, it says "we are unable to process your request..."

• 
  Randy Daniel (@NerdRandy) reported 36 minutes ago

  @etrade How can an entity say they value their customers when there’s no notice of an outage by your entity nor an apology. Don’t bother calling them, they have a clause regarding outages and won’t even offer a good faith credit for the ordeal. Customer service isn’t their priority, it’s charging fees.

• 
  Andrew (@Andrew99Blue) reported 38 minutes ago

  @Benjami18575241 @etrade So help me if they take the market down today and e-trade is off line...this is basically China at this point. Unreal. I was just getting ready to place orders and go to lunch. Come on @etrade not cool.

• 
  The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) reported 43 minutes ago

  yeah, that "expected wait time" from @etrade is not accurate...now over 32 minutes. fix this. @MorganStanley

• 
  It's only $ (@Jonny5_is_AI) reported 44 minutes ago

  @etrade your website, ios app, and desktop app are all not functional and i am unable to login. The customer service number has had me on hold for 30 minutes and no response to DMs here

• 
  Steel_City412 (@jason_hemphill) reported 46 minutes ago

  @GailHedglin @etrade They’ve been ******* with my account all week. Every day this week I have not been able to make round trip day trades as if I don’t have over 25k. I’ve called them every day, they say they fixed it but same problem the next day. I’ve been on the phone with them for 1 hour as I type this

• 
  Heddge (@Bunty11311235) reported 51 minutes ago

  @BenBSP @etrade Yes but future accounts are not working

• 
  PankakeMixa (@PTwittwit) reported 52 minutes ago

  @etrade Why is your **** not working right now wtf?!

• 
  Anthony Schumer (@ArthurSchl67247) reported 54 minutes ago

  @etrade I am on hold with ETrade customer service (non customer service) for 54 minutes because, for technical reasons on THEIR end) I can't log into my account. At this rate the market will close by the time I get a person to pick up my call. I will be moving out.

• 
  7.7.7 (@DrARS77) reported 55 minutes ago

  @bomelettes @triad311 @etrade Mine is down too

• 
  Mickey (@ELITESTOCKPICK) reported 57 minutes ago

  @etrade You should focus on keeping your website up so it doesn’t go down on a trading day

• 
  TraderMK (@mkarias1) reported 59 minutes ago

  Charts are not working in @etrade platform!!!

• 
  GOAT (@DairyQu64778493) reported 1 hour ago

  @etrade Your site, app and customer service lines are all down right now. I have buy/sell orders that I don’t know if they’ve been filled and cannot exist. What is going on?

• 
  Koushik Ray (@realKoushikRay) reported 1 hour ago

  @etrade Why dont you post here how long will the outage last instead of leaving so many people guessing? If you dont have an estimate, that is fine too, but right now you have a lot of people anxious and helpless without any information.

• 
  More Life Global (@richbydemand) reported 1 hour ago

  @etrade What ******** are ya’ll doing? You’re just gonna act like you didn’t **** thousands of people? My whole desktop app has been reset causing me hours of work just to reorganize my setup. Utterly ******* ridiculous

• 
  Steel_City412 (@jason_hemphill) reported 1 hour ago

  @etrade You guys ****** me this week bad. I can’t even log in now with positions that require management

• 
  Mandrel (@JoldersmaBrian) reported 1 hour ago

  @TwoThreeXYZ @DanielMCharter @etrade Webull is ok. Robinhood isn’t bad. Have fidelity for long term hold and dividend stuff and it’s ok. Siri here I come. Hopefully OTC