Is E*Trade down?
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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (43%)
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Website (34%)
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Trading platform (22%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Login | ||
| Login | ||
| Website | ||
| Website | ||
| Trading platform | ||
| Trading platform |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Just some guy.
(@Orbityl) reported
How is @etrade down again? jesus christ.
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nobullshytrading
(@nobullshytrader) reported
@etrade wtf assholez?
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Lee Allen
(@LJA1965) reported
@etrade had to call customer support yesterday for help with a 2 factor authentication login problem. I had an agent on the phone within a minute and he was friendly and efficient in getting my problem resolved. Kudos for hiring great agents and training them well!
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ℤ𝕒𝕔𝕙𝕒𝕣𝕪 𝔹𝕚𝕟𝕩
(@ZachLemming) reported
@VGaykin @etrade Same thing with me a month or so ago, damn near 3 hours
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Dyvinci
(@Dyvincii) reported
Anyone else's @etrade being insanely slow?
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Civilian X
(@BookishNeptune) reported
@VGaykin @etrade Damn
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Hai Ku
(@Highkew) reported
@etrade @ClarkWGriswold0 Too bad the person who runs this account doesn't know how to read.
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Tony Bolo
(@tonyboloj) reported
@cintrix26 @etrade Yep, ridiculous. And this has been going on for days. Write to them and they say reboot or clear your cache. They won't even acknowledge their problems, it's always the user's fault
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nDFoo
(@ducatist11) reported
@xxxthemarinexxx @etrade Yup robinhood robbing people.. I can’t get my money out either.. “account withdraw error” this is total scam.. time to contact SEC..
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🇺🇸Ben$🚀Be$t🚀Pick$🇺🇸
(@Benswinningpics) reported
@VGaykin @etrade Been there it’s awful @etrade customer service used to be couple of min wait now it’s an hour to reach someone
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VGaykin
(@VGaykin) reported
@MarcusDayT @etrade only answer that pops up in my head it because your money already in their ussage and they don't give a damn about you and they know in order to take all you have to sell all stocks before you can tell them go pound sand
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Tony Bolo
(@tonyboloj) reported
@etrade Is now sending out messages within ETPro to log out and log back in when you experience problems. How about fixing things on your end? #etrade
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Jose
(@Hxesvy) reported
Ofc @etrade is down again Lmaoo
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TheGARooster
(@CrainSports) reported
@etrade more technical problems today?
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Superman910
(@Real_E_Sanchez) reported
@etrade Be nice if you explained this mornings problem
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Vessy Nazareva
(@VizNewz) reported
@etrade Healthcare expenses must be % of income. This will fix. Also, dental eye care must be healthcare. The current system destroyed my family.
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Hai Ku
(@Highkew) reported
@etrade your two-factor authentication implementation is the worst of any company out there.
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I want some answers that Ja Rule might not have
(@I_am_Badlands) reported
@etrade you are the worst
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VGaykin
(@VGaykin) reported
@llc_jna @etrade dude I was in sales all my life I know how to make friends , build raport and all this nature , here is time sensative isue that thay should fix it on their end not me , ty though , I'm cool off no tmad at all but it's not acceptable from company like that
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Presifundent
(@nitemerises) reported
Just a reminder that I've been trying to get an account approved simply for buying crypto since Jan. @binance hasn't approved my ****, again, since ******* Jan! @etrade approved my **** but not Binance. 4 month wait and going. Go **** yourselves @binance.
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Initial
(@Initialfn_) reported
this is so ******* stupid why wont @etrade unlock my account ive missed out on so much this is bullshit
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Tony Bolo
(@tonyboloj) reported
@etrade Alerts and New Highs/Lows still not working in ET Pro. Been this way for a week now. Please FIX things and stop blaming the user #etrade
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Presifundent
(@nitemerises) reported
Just a reminder that I've been trying to get an account approve simply for buying crypto since Jan. @binance hasn't approved my ****, again, since ******* Jan! @etrade approved my **** but not Binance. 4 month wait and going, go **** yourselves.
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Algo Bundy
(@bri4343) reported
@etrade If you're an active trader then do not choose Etrade for a broker! Their platform is complete crap, and they do not care. There are significant problems every single day. Look at the coments to their other posts.
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marcus
(@MarcusDayT) reported
@VGaykin @etrade I'm not exaggerating, @etrade had me on hold for 5 and 1/2 hours. I called in at 11 am because I had an issue with e-trade "pro" and went the entire trading day on hold listening to background music. I don't understand why they are so understaffed, its ridiculous!
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Elliot Buck
(@ordinaryumlaut) reported
@etrade What is your customer service complaint email address?
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Superman910
(@Real_E_Sanchez) reported
@etrade yet again having problems this morning And yet again you cost me money...maybe i need to find another broker
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David Kingman
(@Kingman_Arts) reported
Hey, @etrade why are the hold times exceeding one hour? How many support people have you laid off? You know phone support people CAN work from home.
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The Bearded Trader
(@trader_bearded) reported
@VGaykin @etrade Good lord!! Their customer service is horrible
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Hellas
(@HellasTrader) reported
I'll say it again. Brokers who continue to have issues should be fined by the gov't and required to pay individuals any losses they occur. Bet these MF would stop having issues. @etrade.