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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (36%)
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Website (29%)
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Trading platform (29%)
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Withdrawals (7%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Santo Domingo |
Trading platform | |
 Las Vegas |
Trading platform | |
| Camden |
Trading platform | |
| Folsom |
Website | |
| Los Angeles |
Login | |
| Chicago |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Kelly
(@ChrisKe77173717) reported
@etrade Please provide me with a name of a senior level manage to handle this issue so I don’t continuously get pushed to corporate actions where they can’t do anything for me
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Aviinfinity
(@aviinfinity) reported
@etrade You shut my account down but I still get alerts... any way to remove me from your email list?
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awake
(@awake87288167) reported
@etrade I've reset my pw twice bit it is not working on log on.
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Swim
(@DFletchhhh) reported
Y’all got the worst customer service in the world @etrade
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Courtney Phillips -MDH-
(@MdhCourtney) reported
@etrade Is there an issue going on with Etrade...I am suddenly not able to login?
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Aaron.
(@aaronjuneya) reported
@etrade Damn yall admitted to securities fraud? Garbage *** company with garbage *** employees.
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James Weston
(@JamesWestonson) reported
@robbrutvan @etrade Posting this to twitter isn't going to do a damn thing. At bare minimum it needs to be sent to GME investor relations
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Johnson Vernon
(@JohnsonVernon9) reported
@etrade That's bad news for my $KOSS $WIMI
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Von Small
(@von_small) reported
@etrade Too bad we don’t get real time stock prices for free, but besides from that I Luv trading on Etrade ✊🏾
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PennyCircuit
(@DonBillieN) reported
is it just me or Etrade has an issue with lv II this morning? can't see the bid/ask @etrade
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Monday Again?
(@VorkathOSRS) reported
@robbrutvan @The_DTCC @etrade DTCC commit crimes. So many people send complain but SEC and DOJ give it a pass. Basically US stock market is a ****** up place.
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Jatin Purohit
(@jatinpurohit92) reported
@etrade how am I supposed to get support? Any email address where i can get help on wire transfer? Call or chat support doesn’t work.
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Rhett Robinson
(@rrhett) reported
Hey @etrade I can't add a new authenticator because you apparently limit it to three. But when I tried, it said it added, then just didn't work. And I can't remove an old one because I need that old device to remove it? WTF?
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A Clever Name
(@Robi03587076) reported
Cwap, I got burned today. Started when @etrade changed my lots overnight from LIFO to FIFO and it would not let me change lots, not even the Broker could help me. AGAIN ET messed up yesterday's profit. Rather sick of this. Need to find a different trading platform!!!!! I'm OUT!
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Mr. Dev Dot Net
(@mrdevdotnet) reported
@etrade 100% garbage customer support!
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Bob
(@Bob99236782) reported
@robbrutvan @The_DTCC @etrade Same happened with td and rbc in Canada. When a complaint was filed they are unwilling to disclose the code for the split and actually stated that . Corruption all over
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James Sun
(@LSKMSun) reported
@etrade @MorganStanley lousy etrade services!! You need to improve your service! @SEC_Enforcement they provide wrong 3720es put price quotes!
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JulesAunot
(@JulesAunot) reported
@etrade What is up with your Customer “Service”? No live chat, 30 minute wait times after 7:00pm. Don’t you people make enough money to hire more staff? If not, maybe you could get a loan, maybe from @MorganStanley.
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Smarty Snopes
(@smarty_snopes) reported
@etrade fix your ****!
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Johnny 'Contango' Dankseed
(@JohnnyDankseeds) reported
@BallsOfTRAC @highyieldblonde @etrade 100% But the hopium huffers won't budge Probably because a loved one or really good friend conned them along with the ape communities "Just a few shares bro, life changing money" Then as they lost money "Just avg down bro, fire sale" Basically stock version of heavens gate
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Steve
(@Steve22944567) reported
@etrade I’m based in the uk, how do I contact you other than calling now you’ve closed down the app chat online now?
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DSJ
(@DSJ199) reported
@robbrutvan @The_DTCC @etrade Damn i can smell the lawsuits
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Real McCoy
(@JayWesley_) reported
After @MorganStanley bought @etrade the trading platform has declined. Along with their customer service.
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Hopes for a Brighter Future
(@BLover2021) reported
@etrade Why is your customer service wait times 60 minutes and then 30+ minutes? Why is your live chat feature not enabled? This is outrageous to use your company if one cannot speak to an employee for assistance. I’m ready to migrate to another company.
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Skeez.eth (🍌,🍌)
(@djskeez313) reported
@BullTradeFinder @etrade They have the worst platform for option trading 😫
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James Sun
(@LSKMSun) reported
@etrade ******* on purpose? 3720es put quote price is not updated!!!!! ****
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Christy Karras
(@christykarras) reported
Wow. @MorganStanley is killing off @etrade more swiftly than I thought possible. They can't seem to get anything right, and it's costing me time. Guess I'll start the process of moving everything to @Fidelity...sigh. Has any merger ever worked out well for the customer?
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Baker Benji
(@BBBcombo) reported
@etrade Your site is down, I can’t access info on stocks or trades
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Vishwanath Rajakumar
(@VishyRajakumar) reported
Hi @etrade, my stocks are missing from my account and I’ve been trying to reach your support with no avail and there’s absolutely no response for my mail. Care to help me out ?
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DΛVID 🟢
(@DavidShares) reported
Wow @etrade is scammy af. Just got off the phone with customer service after they margin called me. Apparently Etrade automatically puts all your stocks and securities on margin even if you don’t want to, and you have to manually remove the margin if you don’t want it. Shady!