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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (51%)
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Website (31%)
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Trading platform (18%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Alden |
Login | |
| Farm Hill |
Login | |
| Duluth |
Login | |
| Thousand Oaks |
Website | |
| Orlando |
Login | |
| Lakewood |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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TGiR
(@_TGiR) reported
@etrade you ever going to fix your futures quotes???? Been 4 hours now.
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Bullion Nation™
(@BullionNation) reported
@hedgewonk @etrade One thing I’ve noticed for the past week is the @Etrade Pro Level 2 Quote Montage is about a minute or two delayed from updating. I need to watch my phone app for an accurate LIVE quote. This started recently - with Morgan merger maybe… Not liking these issues as a LT client.
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EYEWANT2CTHEWORLD
(@IWANT2CTHEWRLD) reported
@etrade omg!!!!! On hold for about 1 damn hour waiting to speak with live rep! Shameful and embarrassing!!!!
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LV
(@LVDub757) reported
@etrade is Power E*Trade down? I’m not seeing correct pre-market prices.
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Brian
(@bhaus1004) reported
@etrade having some trouble? Charts are extremely delayed right now.
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Austin Franco
(@austinrfranco) reported
@etrade Your system has a catch up for people who sell options. Many people purchase back the option for a profit prior to expiration. When filing, your system flags each such transaction bc “purchase date is after sale date” Would be clutch if you added a box to fix this
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Gary Ingram
(@stateofgary) reported
@etrade @MorganStanley Waiting on hold for an hour now trying to get customer support - this is not good
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***-LKY
(@gitlky) reported
@etrade fix your app for $MULN
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Why? Just why?
(@NotaWhitGA) reported
@NCAGO @etrade @CREWcrew please help. Etrade closed my account without notice in November. After dozens of phone calls, emails and letters to them, I’ve received no response. They refuse to return my money - over $3k. -Honest, tax paying, hard working NC citizen
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Colin Meehan
(@colinmeehan) reported
I have been on hold with my bank for 40 minutes now (thanks @etrade @MorganStanley!). I will give five million monopoly dollars to whoever figures out how to stay on hold while muting the universally terrible music and going about your day until the other end finally answers.
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🇺🇸
(@Hassel_Bone) reported
@EdArrri @etrade @etrade fix this.
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Orwells Warning💎DAY 406
(@RTooled) reported
@etrade your app is glitching hard. Keeps showing me yesterday’s prices , not a good look for a company of your scale, especially after the half time ad Debacle- please fix it
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Bullion Nation™
(@BullionNation) reported
@hedgewonk @etrade New day, same issues. @etrade , this needs to be fixed VERY SOON!
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Dominator
(@domdada89) reported
@Jcazz17 @etrade @TDAmeritrade Yes Etrade is absolutely terrible this morning. I’ve been screaming at my computer since the opening bell. Missed out on so many great dip by opportunities
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GhostofSunshinetrader🌖🦂💉
(@Sunshinetrader3) reported
@etrade Terrible company! Hopefully E-trade goes out of business soon!
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Marwan (.)!&)-@
(@Alsamraay119911) reported
@etrade fix this ****** app already
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bluewolf18shib
(@Hugo97422922) reported
@etrade Y’all need to fix the pre-market in the mobile app…can’t get live trading prices since yesterday…..
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s
(@sabrams7) reported
@LVDub757 @etrade down
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God Bless Texas
(@richardearnett) reported
@etrade Etrade frozen, what's the problem?
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AbiAFC
(@OneArsenal2) reported
Anyone using e-trade having trouble with viewing updated $CELP price? @etrade
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bluewolf18shib
(@Hugo97422922) reported
@etrade What’s going on with pre-market? Mobile app?? Fix it!
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dandantheman🍌
(@cryptoman115) reported
@etrade @beyondprotocol1 is down significantly from launch 4 months ago due to social engineering attack & botched unlock of 1/4 of tokens. Price is bottomed & should 10x due to mainnet & top 5 exchange listing. SOL type of growth. Solid fundamentals & long term play. 💯
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Rishi
(@hedgewonk) reported
@BullionNation @etrade Seems to be working for now. Hopefully no issues going into the Open. Going to be very cautious this morning given the platform issues.
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Dominator
(@domdada89) reported
Has anyone else been having problems with the. @etrade pro platform? Every time volume starts going up the connectivity cuts out
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me
(@CursidScotsMan) reported
@etrade why is it when there's multiple margin calls and/or short squeezes, your Bid/Ask on ETrade Pro freeze and only last trade is current? This has been occurring since last week. And the charts drop any drawings. Fix this.
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Its_transitory
(@AJain2685) reported
If there was customer service rating of brokers with A being the beat @etrade should be rated Z- yes Zebra minus
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Tom Firestine
(@TomFirestine) reported
@etrade I spent two hours on hold yesterday for a routine customer service request that I can't do online for some reason before your system dropped my call, appears the only other way to contact you is snail mail???
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s
(@sabrams7) reported
@etrade system is down bad quotes !!!
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Coffee Culture
(@coffeeculturesd) reported
@etrade stupid commercial. pathetic.
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Daniel Burdick
(@Dburdick26) reported
@etrade I’m down $25k overnight with no positions open… what’s the update on futures balances? Lawsuits are coming…