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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (41%)
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Website (33%)
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Trading platform (25%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kralendijk |
Website | |
 Charlotte |
Website | |
| Elmont |
Login | |
 Wellsford |
Login | |
| San Francisco |
Website | |
 Idar-Oberstein |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Superman910
(@Real_E_Sanchez) reported
@etrade Be nice if you explained this mornings problem
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Ari 🌺
(@TheRealYoungAri) reported
You guys have the highest commissions and the worst app to trade with right now.....@etrade.
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Civilian X
(@BookishNeptune) reported
@VGaykin @etrade Damn
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trader-816
(@KC1forforlife) reported
@etrade just cost me 15k...thabks idiots fix your ****. Moving #$$ to TD monday
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Andy Kavanagh
(@baldykav) reported
@etrade Wtf is going on with your app @etrade , daily gains going from -20% to +5% randomly. All options at 100% loss, then suddenly in the positive, before reverting
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Tony Bolo
(@tonyboloj) reported
@etrade Is now sending out messages within ETPro to log out and log back in when you experience problems. How about fixing things on your end? #etrade
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Joe C
(@joecline76) reported
@etrade Fix your friggin site!!!!!!
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JohnBelleville
(@glengarrygl) reported
@etrade fix the site. at least say something!
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Hellas
(@HellasTrader) reported
I'll say it again. Brokers who continue to have issues should be fined by the gov't and required to pay individuals any losses they occur. Bet these MF would stop having issues. @etrade.
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Hai Ku
(@Highkew) reported
@etrade @ClarkWGriswold0 Too bad the person who runs this account doesn't know how to read.
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David Kingman
(@Kingman_Arts) reported
Hey, @etrade why are the hold times exceeding one hour? How many support people have you laid off? You know phone support people CAN work from home.
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Tony Bolo
(@tonyboloj) reported
@cintrix26 @etrade Yep, ridiculous. And this has been going on for days. Write to them and they say reboot or clear your cache. They won't even acknowledge their problems, it's always the user's fault
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Ari 🌺
(@TheRealYoungAri) reported
.@etrade how are you going to take all this commission and still have issues with your app?! FIX IT.
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Not Vince Vaughn
(@MrVinceVaughn) reported
@etrade FIX YOUR APP!!!!!! #etrade come on!
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chris nguyen
(@chrisnguy3n) reported
@etrade Hey @etrade fix your ****!
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Hai Ku
(@Highkew) reported
@etrade your two-factor authentication implementation is the worst of any company out there.
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Not Vince Vaughn
(@MrVinceVaughn) reported
@etrade seriously!?!? FIX YOUR APP YOU ARE COSTING MONEY TO PEOPLE
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The Bearded Trader
(@trader_bearded) reported
@VGaykin @etrade Good lord!! Their customer service is horrible
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philip collette
(@Philcollette316) reported
@StockRetail @etrade Download the standard app and the power app for etrade to your phone. When I have issues with one the other seems to work
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CarlittoS
(@s_carlitto) reported
@etrade I am moving to @cobra_trading you guys sucks! horrible customer service, your platform has every day problems!
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Options Trader
(@rmsara227) reported
@etrade any issues with power E*TRADE mobile app ?
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Hellas
(@HellasTrader) reported
@etrade. OMG STOP LOGGING ME OUT OF MY DAMN ACCOUNT!! NOW ETRADE PRO BROKE AFTER I RESTART.
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ℤ𝕒𝕔𝕙𝕒𝕣𝕪 𝔹𝕚𝕟𝕩
(@ZachLemming) reported
@VGaykin @etrade Same thing with me a month or so ago, damn near 3 hours
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Ary Baba
(@AryBaba16) reported
@YushTrades I exited my positions and got the worst fill ever @etrade could do.
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Algo Bundy
(@bri4343) reported
@etrade If you're an active trader then do not choose Etrade for a broker! Their platform is complete crap, and they do not care. There are significant problems every single day. Look at the coments to their other posts.
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Cody
(@Cody36411987) reported
@SoftwareEUG @etrade etrade is intermittent at best for me......so annoying!
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TheGARooster
(@CrainSports) reported
@etrade Problems still persist..... WTF
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| Jay |
(@justmyt2ocents_) reported
@etrade WTF 🤬!! This platform has failed me too many times. I’m moving my account elsewhere
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marcus
(@MarcusDayT) reported
@VGaykin @etrade I'm not exaggerating, @etrade had me on hold for 5 and 1/2 hours. I called in at 11 am because I had an issue with e-trade "pro" and went the entire trading day on hold listening to background music. I don't understand why they are so understaffed, its ridiculous!
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VGaykin
(@VGaykin) reported
@llc_jna @etrade dude I was in sales all my life I know how to make friends , build raport and all this nature , here is time sensative isue that thay should fix it on their end not me , ty though , I'm cool off no tmad at all but it's not acceptable from company like that