E*Trade down? Current status and problems
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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
- Login (60%)
- Website (28%)
- Trading platform (10%)
- Withdrawals (1%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Website | 2 days ago |
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Trading platform | 3 days ago |
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Login | 7 days ago |
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Login | 8 days ago |
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Withdrawals | 10 days ago |
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Login | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Robert kaapke (@kaapke_robert) reported@HAMShortkiller @etrade I have been saying for months that Alpine was in bed with Kramers. Probably a 50/50 split. We, Alpine will play stupid, look the other way, not charge a borrow fee, and split 50/50.
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JasonCO (@JasonCO81138265) reported@etrade fix the damn platform
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**** Value (@spac_value) reported@whereyouatkev @notenoughchairs @etrade Same issue here. eTrade support person this morning said it was on their end, but possible they hadn't pieced it together yet. Currently on Spectrum in Ohio, issue started last night. Can't access on any computer or phone via WiFi, can access via cellular data.
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Lonnie Avanti (@LonnieAvanti) reported@etrade youve gotta fix how VIX is displayed in etrade Pro - values wont update on watch list. its beeing happening for 2 days.
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Ravikanth Mandapaka (@srmandapaka) reported@etrade Fix your iOS app to show proper percentage change in watch list ASAP.
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Merten Henderson (@sentientfilter) reported@Liathetrader @MorganStanley @etrade US banks giving more bad deals. Down here in Australia where our central bank funds rate is 2.85%, St George Bank is giving me 4% without some premium elite BS. ING bank 4.3%! Many others too! How can a bank offer a savings account rate below the fed funds rate?
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Matt has too many jackets (@notenoughchairs) reported@whereyouatkev @etrade App all day too, but just maybe over Spectrum cable, via cellular, no problem
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Tom Saad (@saad_tom) reported@Stef_carpedm @etrade Is your internet provider spectrum? Mine is, and once I got off wifi and simply used my phone signal, I had no issue with the app
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mark_lexus2 (@mark_lexus2) reportedgetting shady again @etrade ... close a short SPY call option for .08 debit .. then status shows i have a $10k maintenance call ... 20 min later shows i have no maintenance call with same buying power as when market opened.
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Sidney May (@PlutoTheAlienTM) reported@etrade Every time I do you guys have no clue what issues are occurring. I gave up. UPDATE YOUR PLATFORM! Unacceptable.
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Kevin Ujoodha (@whereyouatkev) reported@notenoughchairs @etrade Yupp.. Very strange and doesnt clear up who the problem is comin from. Etrade or spectrum?
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Rod Farva (@RodFarva9) reported@etrade Whoever had the bright idea to add a refer-a-friend pop-up after trade confirmation on PowerEtrade app needs to be fired. For the 100th time I don't want a $50 amazon gift card. You give 2 choices: Refer-a-friend and Not Now and you know damn well we want "Never Again"
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Chico (@phatdogs2) reported@etrade you website is not loading and when it does it is slow or times out. Please address asap!
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Amanda (she/her) 🍾🌹 (@mamacrat) reportedRolled over an IRA from @TRowePrice to @etrade but they left the cash at Trowe. I can't anyone on either end to help finish the transaction. It's a nominal amount of money but I need them to finish the job and close the TRowe account. I can see fees and penalties festering.
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Peter Privon 🐍 (@pprivon) reportedToday’s #buildinpublic adventure … validating ticker symbol inputs. Interesting when the @etrade API returns diff results for the same string input … lots of if - elif - else going on here. Now I’m being told to go on a walk with my fam in the form of 404 errors @pyquantnews
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JHod (@jhod) reported@ATLnsider @the_scottmartin @etrade I just called Etrade & spoke with a customer service representative. He said “in play“ means big news for the company, *not necessarily buyout* or merger related. He said even earnings or something else that’s causing movement in the stock price could trigger that alert
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KONA BOYS INC (@konaboys) reported@CharlesSchwab poor customer service so far had much better luck with @etrade
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Caleb Fletcher (@CalebFletcher) reported@tradebeautiful @ETRADE locked up my account one time in error. Took me the span of 5 days, and over 4 hours to get it straightened out. Worst customer service ever.
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JasonCO (@JasonCO81138265) reported@etrade can someone kick the server? not acceptable. No response needed, do better
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Willie (@Willie43915408) reported@PeterSchiff About a year ago made close to 8k off a # Grayscale trade. Total FOMO on a crypto trade, since I didn't/still don't understand the whole crypto, buy, wallet, etc. I'll stick with equities. @etrade is a garage app, no problems buying n selling n getting your 💰
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Siddhesh Latkar (@ordinarysid) reportedNot able to login into E-trade @etrade #etrade #trouble
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Sidney May (@PlutoTheAlienTM) reportedMan @etrade I give up y'all platform and support is just trash. Fix your ******* glitches wtf.
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andre williams (@awi5951) reported@etrade Why is your service so bad? It takes a week for me to make a deposit then a week to get out anything i sell you guys suck and im going else where as soon as i can.
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Parnell “Stacks” Edwards (@ly68853731) reported@etrade @phatdogs2 Same issue, all day. I’ve tried clearing everything. Nothing works
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Gay Poetry (@GayPoetryUSA) reported@etrade Are you having issues with your website? Why can I not see anything under the gains and losses tab?
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David Scott Norton (@DavidScottNorto) reported@etrade @etrade an hour hold-time to reach “customer service” that can’t do anything? That’s just taking more money from me.
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SpicyNuggetsInMyMouth (@nuggets_in) reported@etrade your website is down. so is the app.
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Josh (@JdPeterson22) reported@HAMShortkiller @etrade @Fidelity Why isn't gtii going down? I have buy orders to fill!!
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JasonCO (@JasonCO81138265) reported@etrade @whereyouatkev Bullshit response. Please respond with solution asap as loyal users will be gone.
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PeasEasy (@peaslee44) reported@etrade your customer service is the worst in the industry. To bad my bank wire transferred my money into the wrong account. Pulling it all out immediately.