E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Website (40%)
• Login (23%)
• Trading platform (20%)
• Withdrawals (17%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Raleigh	Website	2 days ago
Modesto	Website	5 days ago
Fort Collins	Website	6 days ago
Euless	Website	13 days ago
Chicago	Login	20 days ago
City of Saint Louis	Login	25 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Behailud (@asnake_behailu) reported 0 seconds ago

  @etrade unable to login, it says "we are unable to process your request..."

• 
  Matt (@MattM0720) reported 15 seconds ago

  @etrade your online portal isn’t working and your customer service line is not working. What is going on?

• 
  Cabe (@cabeGOD) reported 2 minutes ago

  @etrade Your api kind of sucks. It's slow and missing information. I could help you fix this.

• 
  Author Brett Scott Ermilio (@BrettErmilio) reported 5 minutes ago

  @etrade Bad look and no info on the downage. Def need to move a chunk of my money to my Fidelity acct so I can at least have more balance. This happens too often with this platform.

• 
  Javier Gonzalez (@JavierHustle) reported 5 minutes ago

  @etrade Etrade=Bad News...zero customer service. Their interests are their own, not yours ******PICK A BETTER BROKER*******

• 
  Richard Junkins (@DickJunkins) reported 9 minutes ago

  @etrade I call it bad AI

• 
  Randy Daniel (@NerdRandy) reported 10 minutes ago

  @etrade Very disappointed that the service is down and customer support wait times is long and ETrade hasn’t notified customers via any means of the outage of service.

• 
  Cece Moestra (@CeCeTrading) reported 14 minutes ago

  @etrade Their new platform is absolutely terrible.

• 
  StocksNDietCoke (@JackJacobsonAZ) reported 15 minutes ago

  @etrade how ******** do you trade when a stupid window opens up for tax reporting? Power Etrade is the bad

• 
  Grigetio Dodger (@grigetio) reported 16 minutes ago

  @etrade could you at least acknowledge that there is an issue? wtfbbqkthxbye

• 
  Bren (@Brenw) reported 17 minutes ago

  @etrade What's the contact number for Ireland service desk? I've tried 1800 90 3588 (not regcognised) and +1 650 599 0125

• 
  Gail (@GailHedglin) reported 17 minutes ago

  @etrade THE NEW PRO PLATFORM WONT EVEN STAY UP LOL IT GOES DOWN SAYS EXPIRED!! IF YOU LOG BACK IN , FEW HRS LATER GOES DOWN AGAIN SAYS EXPIRED!!! IVE NEVER SEEN A PLATFORM AS BAD..IM LOOKING AT OTHER BROKERS...

• 
  Citizen Watch Report (@Citizenwatchrep) reported 18 minutes ago

  @Faf_314 @etrade I submitted my case for compensation. If they proved yours please update me. First time I ever lost money due to outage, scary af

• 
  AJBAL (@ASJUBAAL) reported 28 minutes ago

  @etrade and @jpmorgan are THE WORST

• 
  Tobias (@hostileunivers) reported 29 minutes ago

  @etrade E*trade will offer you money to open an account and never pay you, I’ve opened three with them, an IRA, a savings account and an individual brokerage account, never got paid their promotion for any of them, bad company

• 
  Emre Taştepe (@tastepee01) reported 30 minutes ago

  @etrade Could you please send me the customer service email address privately? I need to contact them via email.

• 
  Golden Tickets (@VE_Starr) reported 33 minutes ago

  Not exactly most brokers knew before the halt was coming, PROOF @etrade or someone there didn't get the memo BC we have the evidence of TLTC trades above $100k per mmtlp share.. mmat fix was in well before the halt

• 
  Alexander Lee (@alexanderlee1) reported 36 minutes ago

  @etrade I print PDFs of portfolio positions, and one of your incompetent web developers made a major change that screwed up the formatting. Left image was from 2026-04-02, which has been the same format for many years, perhaps decades. Right image was today (2026-04-06), where the dropdown for Account and View now hogs up precious vertical space. Please revert to the previous style ASAP. "If it ain't broke, don't fix it!"

• 
  Nadia Lo Greco (@NadiaLoGreco) reported 36 minutes ago

  @etrade Do better @etrade have been trying for over a month to access my money to no avail. On top of it, I am now also out money because of your error. The case manager won’t let me escalate beyond him and I still don’t have my money. At my wits end and no one is willing to help me

• 
  Justin Reda (@nitsujader) reported 42 minutes ago

  Hey @etrade since your feedback form fails to submit: Got locked out of my account because you decided to send a text message without mentioning that message is coming. This is a terrible user experience and is making me consider closing the account. There is no way to turn off that setting either? I just need to expect some trades might have a confirmation follow up now? wtf?

• 
  Shalin Shroff (@shroff_shalin) reported 46 minutes ago

  @etrade wtf etrade does it really take an hr and more to fix the problem??

• 
  Charlie Harper (@CharlieBHarper) reported 48 minutes ago

  And after getting an agent, telling him the problem, I got a boilerplate answer about how balances are calculated rather then the agent addressing the error. His follow up - after 20+ minutes of wasted time - was to tell me to call @etrade. We've institutionalized failure.

• 
  GOAT (@DairyQu64778493) reported 49 minutes ago

  @stockshop199020 @etrade This is absolutely insane. I’ve got 2 large buy and sell orders in limbo and everything is down. Wtaf?

• 
  Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported 51 minutes ago

  --- @etrade Your platform has become nearly unusable for active trading. Constant delays, broken links, and inaccurate data make it impossible to rely on. Real‑time performance shouldn’t feel optional. This needs serious attention. $MS

• 
  CCIObserver (@CciObserver) reported 53 minutes ago

  @etrade And the "new and improved" Etrade "Pro" strikes again. Recent tickers/drop down feature in every single window and field (inc. options chain) has disappeared. Great product guys.

• 
  hi (@byehiselllo) reported 53 minutes ago

  @etrade yall gonna allow wash sale adjustments toggle for the site or na? or maybe spend time fixing power mobile etrade cause the app is terrible

• 
  Umalin Kelleher (@UmalinKelleher) reported 56 minutes ago

  @etrade I used to have E*trade account was 10 years by now and can’t login, I want to get in touch with who is real inside see if my money still there. If I can have physical address to sent mail.

• 
  Brian (@Brian7722763252) reported 56 minutes ago

  @etrade I cant login. Im lossing money. How will u compensate for this?

• 
  Rick Leggett (@Badgerfan0001) reported 58 minutes ago

  @TeslaBoomerMama @etrade Agree, @etrade has still not helped me in regard to the SPCX IPO. Terrible.

• 
  The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) reported 58 minutes ago

  WTF @etrade @MorganStanley - access issues? unable to login? fix your systems. now.