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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (55%)
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Website (29%)
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Trading platform (14%)
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Deposits (2%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Buda |
Login | |
| Austin |
Website | |
 Buenaventura |
Website | |
| Seattle |
Login | |
 Albano Laziale |
Website | |
| Mountain View |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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The Canarie
(@SingMyCanarie) reported
@etrade while typing this i lost $150 from these issues alone
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The Canarie
(@SingMyCanarie) reported
@etrade Second, please remove all those damn automatic dropdowns as it causes all the slowness. It also causes misclicks and again, losing money on spreads in daytrading due to missing the window of the trade.
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Money Talks
(@RichyRich30z) reported
@etrade Why isn’t your customer service number not working?
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Brent Austin Watson
(@brentadubya) reported
Yo @RobinhoodApp , why are you guys being so slow getting my ROTH cost basis transferred to @etrade?? I'm not messin' with your money, why are you messin' with mine?
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Tony Jimenez
(@LegendaryTony2) reported
@etrade Why does your brokerage keep charging me double for options contracts? I paid a certain amount and your service doubles it, making me lose more than I intend. What is going on with your service?
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Rob Parker
(@robdubparker) reported
@etrade -- what is the reason for not providing real-time quotes when using the sandbox api url? Makes it difficult to properly test. Is it better to just use a different platform/service for trading via api?
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Linda S
(@lkstring) reported
@etrade There is no excuse to do that to any customer and I would think/hope it to be illegal, if he decides to use his attorney.
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Linda S
(@lkstring) reported
@etrade Would NOT recommend E-Trade (Morgan Stanley) to my worst enemy. An 80-yr-old friend of ours asked us to help him with his checking acct. We called E-trade to report fraud on 4 Uber tx and they put a lock on the acct on June 7th, and he has had no money for food or bills-still!!
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Rob Parker
(@robdubparker) reported
@etrade Let me know if you need some tech help over there at @etrade, as I could help tighten the ship. You must have complaints about the api, as I can't be the only one noticing this.
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Jonny Jon J 🧢
(@jonathannotjon) reported
@etrade Why are cash transfer or debit cards not working.
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Apple Trader
(@illeniumBitcoin) reported
@etrade is terrible for futures trading. Do not recommend. -Dom is probably the worst in the industry -Execution is terrible -Dom lags and skips everywhere -cant put stop loss on the Dom I only have Etrade because my options account is on there and its easy to trade futures since the money is already there but I just cant anymore. I heard AMP, Omega, and Edgeclear are all good firms. Will try them out soon and report back.
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Apple Trader
(@illeniumBitcoin) reported
@etrade is probably the worst platform to trade futures on. Do not recommend. Their "Dom" lags, fills are terrible, hard to set up bracket trades, no stop loss, etc... Only wanted to try it since I already trade SPX 0dte on the platform which is actually very fluid for options.
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Blackopstocks
(@Blackopstocks) reported
@etrade I changed my investor profile online Acct LOCKED 7 days now WTF?! These people are **** ever since JPM Share your experience. Save other investors from losing money like this. $TSLA $AAPL $SPX $VIX $NVDA $QQQ $SPY
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The Real Smug
(@therealsmug1221) reported
Why doesnt @RobinhoodApp offer custodial accounts? I’m forced to work with @etrade which may have the worst UX ever. Was told 51 seconds to wait to speak to an agent on live chat. 15 minutes and counting.
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Jay
(@jaybadger14) reported
@etrade I would get no satisfaction of the issue. I will be using accountant to prove my issue and the fact that E*Trade is miscalculating total losses because of reverse splits
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DanDon
(@DanDon0077) reported
@etrade I have had an issue with my account and have called about 10 times but etrade operations are just unable to put the issue to bed. I can’t talk directly with the team, nor is there a soecific person assigned to follow up on this. Terrible, Terrible, Terrible.
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Orbit
(@orbitcryptoai) reported
@CryptoKaleo @etrade @IBKR hmmm a consumer app for options built with Orbit's MCP server could be interesting...
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Gail
(@GailHedglin) reported
@etrade WHY DOESNT ETRADE MERGE WITH MORGAN STANLEY SINCE THEY BOUGHT ETRADE SO CUSTOMERS COULD USE MORGAN STANLEYS MOBILE APP . IM TOLD IT WORKS GREAT AND ETRADES HAS HUGE ISSUES !!!
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The Angry Uhmerican
(@AngryUhmerican) reported
@baldridgecpa lmao that's ALMOST as bad as the E-Trade web interface and the Power E-Trade platform. @etrade
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Dan Ellithorpe
(@DanEBoy09) reported
from
Gulf Stream, Florida
Anyone else having issues logging in to your @etrade app? Mine just spins and spins and then the app requires me to force close. App is up to date.
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Teve Torbes, DDS
(@daveruffcorn) reported
@etrade Good God, I've never changed the channel faster than when that awful baby wedding commercial comes on.
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mrsgg
(@GGG_Mrs) reported
@etrade instantaneous WH? Transfer Money is the electronic money movement service for E*TRADE Securities and Morgan Stanley Private Bank. Transfer Money gives you the ability to securely move money between your accounts at external financial institutions and your accounts at…
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Gab_habilis
(@gabyhabilis) reported
@etrade Hi E-trade, I am trying to activate my account but your "next" button doesn't work on the step 2, can you help?
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🎲
(@ayethatstutu) reported
Why is the Ameritrade app so slow, no live options pricing on current positions, closed positions remain visible in the positions section. Since mid January the apps been buggy. @TDAmeritrade Good thing @etrade works.
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Jon Nellson
(@JonNellson) reported
@etrade I own $5 of a stock and you charge me $38 for a reorg fee? More junk fees that need to go away. You are one of the last marketplaces to still have them. Terrible platform and junk fees are reason enough to close my account.
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varun
(@SyntaxGandu) reported
You’re the worst @etrade
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SMarks
(@StephMarkidis) reported
@etrade I have tried to get 1k of a small old investment transferred out now for months. The hours I have spent calling to follow up is greater the investment. Your processes are broken. I just want my money!
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Non-Hyphenated American
(@NHAunleashed) reported
@etrade has the worst customer service in the industry. I was treated like a criminal and for reasons not told to me my account was restricted every day for 2 weeks. Never use them for your brokerage. They view you as a nuisance and thief and not a customer.
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adam ost
(@adam_ost) reported
@etrade How about you fix the no quotes on the NDX index all day??
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tracer2003
(@tracer2003) reported
@etrade @etradebaby your mobile is very! Slow and crashing today