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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (44%)
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Website (33%)
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Trading platform (23%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pompano Beach |
Trading platform | |
 Colchester |
Login | |
| Columbus |
Trading platform | |
| Atlanta |
Trading platform | |
| Los Angeles |
Website | |
 Reşiţa |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin R.
(@krun1337) reported
@etrade customer services really took a **** this year. have to switch brokers. sucks
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Luigi Morillas
(@LuigiMorillas) reported
@etrade are you kidding me with this customer service ? Long wait times on the phone and orders can't even be placed .
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Luigi Morillas
(@LuigiMorillas) reported
@etrade can you guys fix the order pending glitch. Orders been pending on cancel requested for an hr, can't close positions after hours.
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JB
(@jinbahji77) reported
@InvestorsLive @etrade I had the opposite problem. Wanted to sell AMC at $17.50, took 2 hours to execute then ended up selling for $13.65. @etrade is TRASH.
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hgf
(@fllorresss) reported
@InvestorsLive @etrade Having the same issues. TD is showing their true colors. They should be afraid of losing business but it seems they’ve already chosen sides. It’s no coincidence tons of people have been having issues once big players start hurting.
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Vito Gallo
(@VitoGallo12) reported
@unhingedtrader @etrade Was giving me problems all day today.
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Jesse Martinez
(@jessefmartinez) reported
@etrade can somebody answer the phones Its not letting me sale my stocks I'm down 6K because nobody picks up the phone or answer the chat
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Two Take
(@Ijkee) reported
@etrade your broken platform won't let me exit a position due to some cancelation thing I've been on the phone for over an hour now let me speak to someone I'm bleeding rn
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C.J. Cady
(@cj_cady) reported
@etrade no one answer the phones and 5 hour wait on live chat while I have open orders in pending.... what kind of service is this? Wonder if other trading platforms treat their customers this poorly
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Raman Taneja
(@vtaneja1984) reported
@InvestorsLive @etrade I lost some due to same issue. My orders were stuck
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Annie Dudley 🐝💙💛
(@dudley_ann) reported
@LeBelAirFresh @etrade Thanks. Hopefully it will gap up and I can sell in the morning if they've fixed the issues with the platform. I have half my stocks in Webull. I'm tempted to move everything out of @etrade. Just a frustrated end to an amazing day.
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aristelius alexander
(@aristelius) reported
@InvestorsLive @etrade So I’m not the only one. Damn BS. I tried selling some of my bigger positions to get SNDL and I priced them below the bid and they never ******* sold and are still pending even though bid is way below. I’m stuck with $900 in SNDL instead of 3-6k.
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RIDDLER #MTO $TSLA
(@riddlertrades) reported
@etrade you’re even down after hours. Orders are “Pending”
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Alex Hodge
(@HodgeAlex) reported
@etrade Power E*Trade... Down again... what thats like 8 times this month.
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Wilson Wolfe
(@Wilson72611799) reported
@LuigiMorillas @etrade Having the same issue and I just lost a lot of money because of it. Adios @etrade!
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George
(@TraidingTrends) reported
@InvestorsLive @etrade There is your problem. You sell. You just buy this year. Never sell. Look GME,AMC ,BBBY,BB,NAKD,anything.
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dingdongrb
(@dingdongrb) reported
@JDuncan1987 @etrade Residing overseas I thought it was perhaps my Internet connection to the USA but then I find out that even my USA friends had the same issues across multiple platforms. There needs to be consequences for this BS!!!
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azdev
(@azdev3) reported
Taking my $33k in funds out of @etrade after getting stuck in multiple trades and could not reach customer service by phone, chat, and email says 3-5 days for a reply. No thanks!!
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DCarey3
(@DCarey3) reported
@SectorTrader @BullionNation @etrade Ditto on Etrade. Never had ANY issues til MS bought them.
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ZBruin
(@ZinvestingChef) reported
@WillyMeatsauce @etrade Drink heavily, and then shut that shiiite down very first thing in the morning
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👑♠️♦️🇺🇲
(@lIlIIlIllIIllIl) reported
@InvestorsLive @etrade @etrade are complete garbage man shitty platform shitty experience super shitty customer service
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Lord Loverocket
(@Lordloverocket_) reported
@WillyMeatsauce @etrade Use fidelity active trader. You never hear people go on about it much because it hardly ever has any issues.
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Nick
(@Auction_Maestro) reported
@Guruleaks1 @etrade @etrade is the ******* worst these days. Every time I’ve had to call in the past year there has been an hour+ wait time on hold. Figure it out already.
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Annie Dudley 🐝💙💛
(@dudley_ann) reported
@LeBelAirFresh @etrade They screwed me over multiple times today, but I still made money in spite of them. The fact that a good for the day buy won't cancel and my earlier sells that I canceled are still pending is bizarre. I may end up with a large loss instead of profit if they don't fix this.
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New Paradigm Trader
(@paradigm_trader) reported
@Michael47514166 @hdanielferrari5 @etrade On the Orders page, for me it shows none having executed - but I haven't traded extended hours before so no idea if the site is just broken or if this is par for the course for extended hours trading. Seems broken to me. Either way, will not try again on etrade anytime soon.
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Turbo911
(@Turbo9117) reported
@RealtorStarShar @etrade Tell me abt it. I entered $gme this morning at $209 and wanted to get out around 350. Fidelity kept on giving me errors. I tried the browsers n got errors saying page not available. Then I restarted my computer and it put my order as limit order. Sold at 275
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Chico
(@phatdogs2) reported
@etrade can you please help. I have a buy to cover order that did not execute when the price dropped below the limit price and the order can not be canceled. Waiting on phone for an hour and online rep can not connect. Please assist now.
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Mark 💰...🐈
(@SectorTrader) reported
@phatdogs2 @etrade i been doing this FT for 15yrs with ETFC, trusdt me. when things go bad on this end... they have no liability. couple xx, i got some free trades against big $$ gone. (EOM)
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ToxinFreeTrades
(@DetoxedMorty) reported
@WillyMeatsauce @etrade I'm right with you bro and I'm infuriated, won't even let me initiate a live chat with represenative, can't get through on phones, what ********?
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Miltona
(@MiltonaTrades) reported
Fix the issues @etrade jesus aaaalllll day you guys cant handle it