E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (61%)
• Website (29%)
• Trading platform (9%)
• Withdrawals (2%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Hawthorne	Trading platform	4 days ago
Brasília	Website	9 days ago
Brookhaven	Trading platform	9 days ago
Atlanta	Website	9 days ago
Minneapolis	Login	9 days ago
Schaumburg	Login	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Braden TeWinkel (@braden_tewinkel) reported 7 minutes ago

  @etrade being down for over 20 minutes and counting is unacceptable

• 
  Randy Daniel (@NerdRandy) reported 8 minutes ago

  @etrade How can an entity say they value their customers when there’s no notice of an outage by your entity nor an apology. Don’t bother calling them, they have a clause regarding outages and won’t even offer a good faith credit for the ordeal. Customer service isn’t their priority, it’s charging fees.

• 
  Sandstone Capital (@SandstoneStox) reported 9 minutes ago

  @JRIGWM @etrade Understandable and that’s frustrating no doubt. I’m certain Morgan Stanley holds everyone’s dividend payment overnight so they make money lending it to other institutions with USD LIBOR just like banks do maybe file a complaint with the SEC?🤷

• 
  MAKBOT (@MAKBOT) reported 9 minutes ago

  @etrade your Support team have not responded to me since Dec 2025. How do I submit a formal complaint?

• 
  BMRTRADERS (@bmrtraders) reported 11 minutes ago

  @etrade complete bs our positions are going crazy and no access you e sold instruments which are now worthless fix immediately please

• 
  Joe Farrier (@joefarrier) reported 17 minutes ago

  @BLSmith2112 @TeslaBoomerMama @etrade I'm very confident that's the case. Those questions read like a bad HR questionnaire for a job posting. They don't work well either. Bummer, sorry that happened to you.

• 
  Aashish Patil (@aashishpatil) reported 18 minutes ago

  @etrade 3 days before tax deadline you choose to have system maintenance so I can’t access my tax documents.

• 
  Lionel Li (@lionelistic) reported 23 minutes ago

  @etrade Service is down? Phone line down?

• 
  Joe Laubenthal (@laubenthal_joe) reported 24 minutes ago

  @adastral_trader @etrade I had some issues earlier, I can get on now

• 
  Matt (@MattM0720) reported 24 minutes ago

  @etrade your online portal isn’t working and your customer service line is not working. What is going on?

• 
  GOAT (@DairyQu64778493) reported 27 minutes ago

  @etrade Your site, app and customer service lines are all down right now. I have buy/sell orders that I don’t know if they’ve been filled and cannot exist. What is going on?

• 
  TwoThree (@TwoThreeXYZ) reported 31 minutes ago

  @JoldersmaBrian @DanielMCharter @etrade I loved it until lately. Constant log in problems and lag

• 
  Steel_City412 (@jason_hemphill) reported 31 minutes ago

  @GailHedglin @etrade They’ve been ******* with my account all week. Every day this week I have not been able to make round trip day trades as if I don’t have over 25k. I’ve called them every day, they say they fixed it but same problem the next day. I’ve been on the phone with them for 1 hour as I type this

• 
  Stockshop1988 (@stockshop199020) reported 31 minutes ago

  @etrade Updates would be nice if your entire site goes down. Yall liable right?

• 
  Heddge (@Bunty11311235) reported 35 minutes ago

  @BenBSP @etrade Etrade down no answer call they are going to pay me big time

• 
  💎👐🦍 (@amcOGape) reported 38 minutes ago

  @etrade now holding unsettled funds from trading as part of a new company policy. WtF is going on?

• 
  Mandrel (@JoldersmaBrian) reported 39 minutes ago

  @TwoThreeXYZ @DanielMCharter @etrade Webull is ok. Robinhood isn’t bad. Have fidelity for long term hold and dividend stuff and it’s ok. Siri here I come. Hopefully OTC

• 
  USA. Long term Investor (@stocks4545) reported 44 minutes ago

  @etrade WTF - website down??

• 
  h4#xd (@JsP7Y8) reported 46 minutes ago

  @etrade hi, etrade web has been down for 30 min? what is going on?? I can't sell my position

• 
  JRD (@Lehman_08) reported 46 minutes ago

  Hey @etrade wtf

• 
  10loris (@10loris) reported 46 minutes ago

  @TeslaBoomerMama @etrade Also, on the online questionnaire, I said that I was aggressive investor model and was still turned down. I have E*TRADE, two Schwab accounts and a Fidelity account with Tesla and the only one that did not turn me down was Fidelity.

• 
  Citizen Watch Report (@Citizenwatchrep) reported 52 minutes ago

  @Faf_314 @etrade I submitted my case for compensation. If they proved yours please update me. First time I ever lost money due to outage, scary af

• 
  jad (@jad14219655) reported 53 minutes ago

  @etrade Instead of tweeting can you fix your charts? Some of us are trying to make decisions.

• 
  Islander Bob (@Islander_Bob) reported 54 minutes ago

  @etrade Fix your damn website!

• 
  Dhongi Baba 🇮🇳 (@BabajiKaThullaa) reported 54 minutes ago

  @etrade What is going on? Orders are not going through. Customer service is on hold for 20 min. Are the systems down??

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) reported 55 minutes ago

  @etrade All losses need to be credit since it was their error unless @etrade did it on purpose 🧐🤔

• 
  GuyonFIRE (@Guyon_FIRE) reported 57 minutes ago

  Hey @etrade are your networks down? Cannot log in and can’t get anyone on the phone

• 
  glenn mosley (@glennymo369) reported 58 minutes ago

  @etrade Does anyone know of a trading software closer to etrade pro? The new one is absolute **** and probably used to **** the user. I am easing into cash so I can leave this pos.

• 
  Ben Lam....... (@BenBSP) reported 59 minutes ago

  Wow, @etrade is down, markets dumping, I have all my limit sells in for $SMH $385p $387.50p and next week $362.50p, so let it dump to $382!!!

• 
  Nadia Lo Greco (@NadiaLoGreco) reported 60 minutes ago

  @etrade Do better @etrade have been trying for over a month to access my money to no avail. On top of it, I am now also out money because of your error. The case manager won’t let me escalate beyond him and I still don’t have my money. At my wits end and no one is willing to help me