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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

E*Trade Outage Chart 05/30/2023 22:45

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Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

  • Website 47.92% Website
  • Login 33.33% Login
  • Trading platform 16.67% Trading platform
  • Withdrawals 2.08% Withdrawals

Live Outage Map

The most recent E*Trade outage reports came from the following cities::

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United StatesPrescott Trading platform
United StatesCincinnati Login
United StatesWooster Login
BrazilBraço do Norte Website
United StatesHavre de Grace Trading platform
United StatesEnglishtown Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:
  • HodgeAlex Alex Hodge (@HodgeAlex) reported

    @etrade I sure wish I could trade today... Glad to see you are addressing the problem.

  • dtm609 The Daniel Martin who follows all the other ones (@dtm609) reported

    Hey @etrade , the functionality on the "Orders" page where you click the ">" next to an order to get the details of that order has been BROKEN FOR WEEKS. I'm trying to collect information for my taxes, and can't find information on commissions paid anywhere else. What gives?

  • SFWTrades Random Letters Capital (@SFWTrades) reported

    Can you help me understand @etrade pro is showing me streaming $CCIV trades... and all quotes are delayed by minutes?

  • lookiel83979495 lookie-lookie (@lookiel83979495) reported

    @etrade Seriously. Fix the problem. It is unacceptable for a company as large as yours to have problems like this so often.

  • meevalerie meevalerie (@meevalerie) reported

    @etrade Fix your wait times for Customer Service or lose my business. I waited for two hours on two different days to reach customer service because it was the only way to transfer cash from my Roth to my bank account. Unacceptable. There ARE many other choices. Fix it or lose us.

  • ANavarro2422 Adam N (@ANavarro2422) reported

    @etrade power etrade app not working?

  • jpsmathers $Alongapojoe$ (@jpsmathers) reported

    @etrade Worst trading platform available. 👎👎

  • danrich88 dr (@danrich88) reported

    @etrade .... 122 min wait for online chat ????? I don't even want to know what the phone wait is. Bad business.

  • coolinoutwest Coganc Kingpin (@coolinoutwest) reported

    @etrade has the worst customer service I’ve ever dealt with. ******** y’all doing over there man?

  • billrider321 billrider321 (@billrider321) reported

    @etrade wtf happened to your app

  • LSKMSun James Sun (@LSKMSun) reported

    @etrade Your system is still down!!? WTF!??? And you didn't even bother notifying???

  • Windlord9 Windlord (@Windlord9) reported

    @etrade Known acc/pass not working, reset password asks to verify tel# - "unable to process at this time", call the hotline 28 mins wait, support can't hear me, called again on another phone, 24 mins wait, support can't hear, try online chat - wait time 130 mins, is this a joke?

  • dtm609 The Daniel Martin who follows all the other ones (@dtm609) reported

    @etrade Well, clearing the cache and trying another browser didn't work - that page (Accounts -> Orders) is broken. However, the details I needed were in the "Trade Confirmations" documents, so thank you for that workaround.

  • NorCal99064465 NorCal49er (@NorCal99064465) reported

    @etrade Incompetent hacks! you have BILLIONS in working capital FIX THE DAMN APPS!!!!!

  • s1player Ken Hurley (@s1player) reported

    @MrMoney27082852 @etrade Have position, it is not letting me trade, locked up, glitch or something, so have to talk to someone. Think it is time to change broker

  • billrider321 billrider321 (@billrider321) reported

    @etrade why is e*trade not working from morning


    @etrade I’ve been having issues with both of your apps since the opening bell costing me opportunities. I deleted both apps and downloaded again and STILL the same issues occur. What’s going on??

  • FIoodeM wowokaywtf (@FIoodeM) reported

    @etrade you guys are pieces of ******* ****. fix the ******* platform. quit jerking off. lets gooo

  • Buddhafullife1 Buddhafullife (@Buddhafullife1) reported

    @etrade poor customer service. Class action!?!? Lost $25000 backup withholding, they failed to pay me back. Their excuse is because they joined #JPMorgan. Costumer service said I was not the only the one there are many. I don’t need the apologies I need the money back.

  • buraqialper buraq72 (@buraqialper) reported

    @etrade even robinhood is better than you!! Fix damn problem!!

  • MFletcher96 Michelle (@MFletcher96) reported

    Has anyone else had a problem with @etrade lvl 2? some tickers it doesn't show the bid or ask.

  • blue13capital blue13capital (@blue13capital) reported

    @etrade JFC ENOUGH. ******* FIX THIS.

  • OdedRabani Oded Rabani (@OdedRabani) reported

    Why @etrade is so slow today ?!

  • kimbra_ritchie Kimbra Ritchie (@kimbra_ritchie) reported

    @etrade way to turn your nose up at traders by removing their ability to make custom scans. Your etrade pro is now a worthless platform and your live action scans on power are crap. Bad move and total lapse of judgement on your part. Fix it. @MorganStanley

  • NowIamN Delivering the Knockout 🥊🥊🥊🥊 (@NowIamN) reported

    @etrade you guys are TRASH!!! I have spent two months attempting to reach you! Office in Irvine CLOSED. Call the 800 number wait times are 139 minutes or longer (that’s 2 friggin hours). Submit the online support form NO RESPONSE. You’re holding my MONEY and I WANT IT!

  • AbiiLegal Abii Legal (@AbiiLegal) reported

    @etrade why is your customer service so ridiculous? 162 mins for chat, endless loop on the phone and 2 days for email reply??? It's 2021, do better. Let me move my account peacefully.

  • HoodLifting Hood Lifter (@HoodLifting) reported

    @etrade pls fix problem now

  • llrubison Kentucky woman (@llrubison) reported

    @etrade if you want to keep my business stop advertising on fox until they hold hosts and guests responsible for telling the truth NO conspiracy theories or unsubstantiated rumors with outfacts to support they should put up or shut up

  • beikabu_oyaji 米株親父 (@beikabu_oyaji) reported

    @etrade Hey, my Power e*Trade can't connect to your server.

  • theraceforever Blake Phlegmatic (@theraceforever) reported

    the most mindblowingly stupid thing about the @ETRADE website is that it tries to AUTOCOMPLETE the ticker symbols you enter into the ticker field !!WHEN YOU TRY TO BUY/SELL!! and it doesn't even cull the suggestions from stuff you've already traded, just RANDOM TICKERS DURRR