E*Trade

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

E*Trade Outage Chart 03/29/2024 07:40

At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

  1. Login (51%)

    Login (51%)

  2. Website (30%)

    Website (30%)

  3. Trading platform (18%)

    Trading platform (18%)

  4. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesBoston Website
United StatesLake Elsinore Website
United StatesPort Orange Website
United StatesHonolulu Website
United StatesNaples Trading platform
UgandaKampala Login
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • WalterLouAZ Paul Hornung (@WalterLouAZ) reported

    @etrade Your app is updated and looks revised...for me today. However, it will not allow me to stay logged on... maybe a minute at a time. Any help?

  • richfelix5 rich felix (@richfelix5) reported

    @Thoughts_NJ @etrade Mine good with I phone ..my friend says E*TRADE app a bit slow with his android..not sure if the reason is the make of cell or not .

  • prateekshasm Prateeksha Satyamoorthy (@prateekshasm) reported

    @etrade Not able to login to account please help! prateeksha is account id.

  • Billt134 Bill Thompson (@Billt134) reported

    @MoneyLobster @etrade @Fidelity For me it appears etrade service deteriorated since the MS acquisition , slow trades , Power Etrade desk charts are not coming up for certain stocks , during GME games I had the spinning wheel of death at the open and couldn't trade. Time for a move

  • Luka77C LukaFan (@Luka77C) reported

    @etrade Mobile App is down!!!

  • cryptoboye cryptoboye (@cryptoboye) reported

    275 hour wait times for chat support @etrade are you kidding me!

  • arun_ayilliath Arun A K (@arun_ayilliath) reported

    @etrade - extremely dissatisfied with the service.

  • DiggerDwayne Dwayne Digger (@DiggerDwayne) reported

    @etrade why app down again

  • PeepsStocks StocksForThePeeps (@PeepsStocks) reported

    @etrade my e-trade account won't let me select my bank account for fund transfers. Been that way all day. The customer service phone call that took 52 mins for someone to answer told me that you have high traffic right now and to try later.... well here we are 7 hours later.

  • CordovaTradez Julia Cordova✨ (@CordovaTradez) reported

    WTF is wrong with @etrade today Are we doing this by hand?

  • ChristianRadice Christian Radice (@ChristianRadice) reported

    I just spent 2 hours on hold with @etrade, only to speak with the most aggressive and hostile customer rep EVER! When I asked to speak to someone else or a manager, I was intentionally hung up on. Without a doubt the worst service ever.

  • Nat10837922 Universal Trader (@Nat10837922) reported

    @ETRADE you're a pathetic joke ~ fix your ****

  • CordovaTradez Julia Cordova✨ (@CordovaTradez) reported

    WTF is wrong with @etrade today? Are we doing this by hand?

  • adriandean1977 Adrian Wooldridge (@adriandean1977) reported

    @CharlesSchwab Sent a wire and the whole purpose is speed. 24 hrs later I chat with support and they have no clue and can’t trace it even though I have the info. This isn’t the first time you guys mess up a deposit @etrade makes my deposits simple. They even credit me immediately for reg ach

  • StockRevelation Lucky_Charm$ (@StockRevelation) reported

    @InspecktorPenny @etrade Having same issues

  • Mr_RollTrade Mr Rollup (@Mr_RollTrade) reported

    OK @etrade pro, enoughs enough...wtf

  • zecharii hmmm (@zecharii) reported

    @BeardOfWallSt @etrade Damn.. they’ve been good about a lot. first problem I’m having, concerning the buying of stocks, they still suck as far as customer service lol

  • makethenewz GORDO (@makethenewz) reported

    @etrade fix y’all **** please, I’m tryna trade here 😡

  • emmilydiaz Emily Diaz (@emmilydiaz) reported

    Anyone else get on @etrade in the morning and get a glitch around 6:30am?? Super annoying

  • Zachary_bryan_ Zachary Bryan (@Zachary_bryan_) reported

    Honestly a little disappointed with market open. Plus, @etrade is absolutely slow asf. But green, so I eont complain.

  • bills73 Bill S (@bills73) reported

    @etrade ok now can’t trade LKCO. Up 53% but E*TRADE won’t accept the order. Fun times. Anyone else having the same problem.

  • bri4343 Algo Bundy (@bri4343) reported

    @etrade Your customer service is virtually non-existient.

  • ChristianRadice Christian Radice (@ChristianRadice) reported

    Look what you’ve done @etrade! I’m now tweeting about asking for a rude customer service rep’s manager! (But for real, your customer service rep today was super rude - and I still need help)

  • Stuckin01202819 S_tuckin (@Stuckin01202819) reported

    @etrade been using your app since 2011. This update is so slow and freezes so much, repeatedly logs me out, charts dont load ect. Ect. Its so bad im considering a move. Please get you app in order 🤬

  • PabloR0bles Pablo R (@PabloR0bles) reported

    .@etrade your platform is freezing for no reason today, fix it.

  • Ya_moTIFFatioN TiFGoTCaKeZ (@Ya_moTIFFatioN) reported

    @Thoughts_NJ @etrade Same issue!

  • nismith_jam NI SMITH (@nismith_jam) reported

    @etrade what's up w/ fake notices during open session & 1hr holds for customer service. Notice said during open session, "ETS does not accept orders to purchase or sell OTCBB or pink sheet securities during pre-open or the post-close trading sessions." Mkt is open so what's up?

  • acozycomfort 𝓚𝓲𝓵𝓵𝓾𝓷𝓪 (@acozycomfort) reported

    been on hold TWICE today with @etrade exceeding 30 min n still won't fix the issue. lost my service. not that it matters.

  • benjaminvanc benjamin vance (@benjaminvanc) reported

    @TheRealAPL @etrade My account also got locked I tried reaching out to support but was ignored contact babs_solutions on Instagram he’s a professional he helped me recover my account.message him I’m sure he’ll help you

  • CoolBre06497069 Cool Breeze (@CoolBre06497069) reported

    @MannyFilayyy @etrade They are the worst!