E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Trading platform (33%)
• Website (31%)
• Login (31%)
• Withdrawals (5%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Seattle	Login	1 day ago
Township of Evan	Website	2 days ago
Township of Evan	Login	4 days ago
Vancouver	Login	10 days ago
San Jose	Website	24 days ago
Winter Park	Login	29 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Charlie Harper (@CharlieBHarper) reported 7 minutes ago

  @etrade A day or so after the initial exchange, I got a call from someone at @etrade. He immediately asked me to give him personally identifiable information. This is one of the worst practices across multiple industries that is helping propagate identify theft. It needs to be banned.

• 
  NextTradeX (@NextTradeX) reported 8 minutes ago

  @etrade Level 2 time and sales not working on the new etrade power pro platform

• 
  Joe Farrier (@joefarrier) reported 10 minutes ago

  @BLSmith2112 @TeslaBoomerMama @etrade I'm very confident that's the case. Those questions read like a bad HR questionnaire for a job posting. They don't work well either. Bummer, sorry that happened to you.

• 
  CCIObserver (@CciObserver) reported 12 minutes ago

  @etrade And the "new and improved" Etrade "Pro" strikes again. Recent tickers/drop down feature in every single window and field (inc. options chain) has disappeared. Great product guys.

• 
  Middat Yildiz (@middatyildiz) reported 14 minutes ago

  Is @etrade having market data feed error, feed corruption, or a quote dissemination issue? @MorganStanley

• 
  reduce-reuse-recycle (@NotAppropriate2) reported 17 minutes ago

  @etrade Signed up for new account. Attempted to add security questions/answers. Asked for phone number to complete process. Despite providing valid phone number no code is sent, just get "Unable to use your phone to verify your identify." Agent acknowledge this is known issue

• 
  Cece Moestra (@CeCeTrading) reported 19 minutes ago

  @etrade Their new platform is absolutely terrible.

• 
  Cody Oakland (@codyoakland) reported 19 minutes ago

  @etrade Says the fucktardery carnival. I swear you are a meme born out of every bad biohacking shenanigans.

• 
  jmac3 (@jamminmac) reported 20 minutes ago

  @etrade Is the service currently down or intermittent?

• 
  Michael Liberman (@IsabodyMichael) reported 24 minutes ago

  @jpmorgan @etrade how do you change margin requirements on $nbis without any notice? It’s been trading in its current range for months. Getting an outrageous margin call without any notification is horrible customer service. 30 year customer now looking for another platform.

• 
  Crispin Cowan 🇺🇦 (@CrispinCowan0) reported 26 minutes ago

  @ChrisCyberBTC @etrade How is BTC not Crypto? What is the book value of BTC, besides whatever the greater fools will pay for it? What are the fundamentals that would tell the market that BTC should go up or down? Or is it, as I suspect, just more fashionista bullshit, price 100% determined by fools?

• 
  PRIME (@primerano40x) reported 26 minutes ago

  @etrade rolls out some stupid ******* Midnight theme this morning and bold font, and crashes the entire ******* platform. Great job you ******* cucks! Not like anyone wants to buy anything this morning FFS!

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) reported 27 minutes ago

  @etrade Worst trading app! Stay away! Execution latency and platform lag are major complaints among active traders on E*TRADE, especially during periods of high market volatility. The platform frequently frustrates day traders and options scalpers.

• 
  KP🐺🌐 (@KCP_NYC) reported 29 minutes ago

  THANKS @etrade WTF????

• 
  JKSC (@jk1775) reported 32 minutes ago

  @etrade @MorganStanley Long time account holder. I have to warn you that e*trade stands out in a very bad way from most other online brokerages in that you still charge fees on mandatory corporate actions on equity holdings. Your UI is top notch but these fees have driven me to open accounts at other brokerages. I hope E*trade reconsiders and eliminates these ridiculous fees to stay competitive.

• 
  Artificial Artwerks (@qmsexpert) reported 36 minutes ago

  @etrade Stay away, if you are not aware of the **** etrade pulls you have no business enrolling , take it from somebody who definitely was run through the ringer by them ...and their customer service is sub par.

• 
  Rick Leggett (@Badgerfan0001) reported 40 minutes ago

  @TeslaBoomerMama @etrade Agree, @etrade has still not helped me in regard to the SPCX IPO. Terrible.

• 
  Osman Sarood (@osarood) reported 40 minutes ago

  @etrade 's platinum service is crap! Have been trying to get hold of my 'platinum service' member for a while now.

• 
  ❀Dawson❂ (@DawsonBarcey) reported 44 minutes ago

  @coinbase I just initiated a stock portfolio transfer from E*TRADE to Coinbase. E*TRADE was able to get on the phone with me and verify the outgoing transfer and making sure that I got my reimbursement for the fee that they had charged me. I can’t get a single human person at Coinbase both on chat or phone to assist me about the transfer verification. I feel like I should transfer all my **** back to @etrade because their customer service is superior.

• 
  ₿ull Trade Buyer (@BullTradeBuyer) reported 45 minutes ago

  @etrade has been down for at least 15 minutes now....

• 
  StevenJay88 (@stevenjayhova88) reported 46 minutes ago

  @etrade FIX YOUR WEBSITE YOU DUMB *****

• 
  Charlie Harper (@CharlieBHarper) reported 49 minutes ago

  Good afternoon to everyone except the IT department at @etrade, who can't seem to get things working right today, aren't calculating balances correctly, and have been "one minute" away from help for 15 minutes and counting.

• 
  Jane Feehan 🇺🇸 (@jfeehan888) reported 50 minutes ago

  @em26jamie @etrade App login problems today

• 
  Javier Gonzalez (@JavierHustle) reported 53 minutes ago

  @etrade Etrade=Bad News...zero customer service. Their interests are their own, not yours ******PICK A BETTER BROKER*******

• 
  Golden Tickets (@VE_Starr) reported 53 minutes ago

  Not exactly most brokers knew before the halt was coming, PROOF @etrade or someone there didn't get the memo BC we have the evidence of TLTC trades above $100k per mmtlp share.. mmat fix was in well before the halt

• 
  Joe Shaffer (@Shoelessshaffer) reported 57 minutes ago

  @etrade liquidated a 7 figure stock portfolio my wife inherited into a managed fund. When there was confusion about which accounts funds were going into, E*trade did nothing to prevent the rebalancing/ liquidation. This triggered a sizable tax event. E*trade is the worst.

• 
  Russell Wallace Warren (@RussellWWarren) reported 59 minutes ago

  @etrade Whyyhe **** are you spying on me??????

• 
  I.C.E. R.N. (@_ICE_RN_) reported 60 minutes ago

  @JunkSavvy @CharlesSchwab @etrade They didn't give the fraction, they rounded down.

• 
  buyittradeit (@buyittradeit2) reported 1 hour ago

  @stockmom I could have with prop firms but turned two down. I did not know enough about the companies. But its a good way to learn to daytrade. I wish @etrade would ask me though lol

• 
  gRNA (@sguideRNA) reported 1 hour ago

  @etrade why is it taking you 2 months to fix a cost basis after my equity was transferred to my @etrade account. Probably the biggest mistake I made was to transfer my account to @etrade.