E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (61%)
• Website (29%)
• Trading platform (9%)
• Withdrawals (2%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Hawthorne	Trading platform	12 hours ago
Brasília	Website	5 days ago
Brookhaven	Trading platform	5 days ago
Atlanta	Website	5 days ago
Minneapolis	Login	5 days ago
Schaumburg	Login	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  burby_geek (@burby_geek) reported 1 minute ago

  @cleg16676935420 @etrade as soon as the MACD showed the market turning it went down. conspiracy

• 
  jad (@jad14219655) reported 3 minutes ago

  @etrade Instead of tweeting can you fix your charts? Some of us are trying to make decisions.

• 
  JRD (@Lehman_08) reported 9 minutes ago

  Hey @etrade wtf

• 
  Ejret Knudsen 🇺🇸 (@EjretKnudsen) reported 9 minutes ago

  @etrade Down again.....

• 
  Buns&Coffee (@schang76) reported 12 minutes ago

  @etrade @MorganStanley did they buy Etrade or did MS sell themselves in a merger because they are one of the worst shops on Wall St that survived by getting bailed out by American taxpayers through trickery and blackmail? can't even keep the lights on properly on a trading day.

• 
  Nish (@nish000111) reported 13 minutes ago

  @etrade your platform is down since more than 20 minutes during live session hours!! It should be considered death of a platform. When is it coming back??

• 
  Akshay Saraf (@akshaysarraf) reported 13 minutes ago

  @etrade Are you down? Can't login.

• 
  Sandstone Capital (@SandstoneStox) reported 14 minutes ago

  @JRIGWM @etrade Understandable and that’s frustrating no doubt. I’m certain Morgan Stanley holds everyone’s dividend payment overnight so they make money lending it to other institutions with USD LIBOR just like banks do maybe file a complaint with the SEC?🤷

• 
  GuyonFIRE (@Guyon_FIRE) reported 15 minutes ago

  Hey @etrade are your networks down? Cannot log in and can’t get anyone on the phone

• 
  Phil Davis (@phildavis40) reported 15 minutes ago

  @ericses @SawyerMerritt @etrade Same here, WTF. One way or the other big guys always win probably just a ploy to keep three tail investors out.

• 
  USA. Long term Investor (@stocks4545) reported 16 minutes ago

  @etrade WTF - website down??

• 
  Mandrel (@JoldersmaBrian) reported 19 minutes ago

  @TwoThreeXYZ @DanielMCharter @etrade Webull is ok. Robinhood isn’t bad. Have fidelity for long term hold and dividend stuff and it’s ok. Siri here I come. Hopefully OTC

• 
  💎👐🦍 (@amcOGape) reported 23 minutes ago

  @etrade now holding unsettled funds from trading as part of a new company policy. WtF is going on?

• 
  Matt (@MattM0720) reported 23 minutes ago

  @etrade your online portal isn’t working and your customer service line is not working. What is going on?

• 
  ShaedyChirps (@ShaedyChirps) reported 24 minutes ago

  @TimSpursFan @etrade as of like 2 days ago i put in the few dozen orders im doing today to save time, but thigns are down so much i think i need to shift my collars down.. it usually does take me hours... maybe this is a sign things will expire and then shoot up and that i shouldnt be capping gains?

• 
  Heather (@KaplanHDG) reported 25 minutes ago

  @monomyth @etrade I’m having the same problem. The participate button was greyed out and now I’m getting the same error message.

• 
  Heddge (@Bunty11311235) reported 28 minutes ago

  @BenBSP @etrade Etrade be ready this week to pay me my losses due to your glitch on Friday

• 
  BMRTRADERS (@bmrtraders) reported 30 minutes ago

  @etrade you owe us all big time!!!!!! That was the biggest system glitch ive ever seen 🤬🤬🤬🤬🤬

• 
  Brand Guy (@brandguy2020) reported 30 minutes ago

  @etrade For past 2 years I submitted >100 feedback issues on how to make power E-Trade Pro the same as E-Trade pro desktop Nothing has been done except some tiny tweaks. ETrade management needs to get somebody to crack the whip and get this thing working

• 
  GOAT (@DairyQu64778493) reported 30 minutes ago

  @stockshop199020 @etrade This is absolutely insane. I’ve got 2 large buy and sell orders in limbo and everything is down. Wtaf?

• 
  Randy Daniel (@NerdRandy) reported 36 minutes ago

  @etrade Very disappointed that the service is down and customer support wait times is long and ETrade hasn’t notified customers via any means of the outage of service.

• 
  TPlaysNow (@TPlaysNow) reported 40 minutes ago

  @etrade seems to be down.

• 
  Jay (@JAMS9393) reported 44 minutes ago

  @etrade This is ******* unprofessional, during a trading day your app goes down, you will be hearing from my lawyers,

• 
  GOAT (@DairyQu64778493) reported 46 minutes ago

  @etrade Your site, app and customer service lines are all down right now. I have buy/sell orders that I don’t know if they’ve been filled and cannot exist. What is going on?

• 
  Heddge (@Bunty11311235) reported 51 minutes ago

  @BenBSP @etrade Yes but future accounts are not working

• 
  Jeff Gawlinski (@JeffGawlinski) reported 51 minutes ago

  Our stock purchase is through @etrade but the service is awful and can't connect to anyone. Next employee pulse meeting, will bring this up to see if a different platform would be better who provides better support.

• 
  Emre Taştepe (@tastepee01) reported 55 minutes ago

  @etrade Could you please send me the customer service email address privately? I need to contact them via email.

• 
  BluntForceOptions (@BluntForceOpt) reported 55 minutes ago

  @etrade The deterioration of @ETrade since the @MorganStanley takeover has officially hit a breaking point. Today is a total system meltdown--options data failing to load, charts broken, and the platform is completely unusable. I’m fortunate to trade on a proprietary platform that keeps me operational, but that doesn’t excuse this. Even as a secondary backup, this level of service is a slap in the face to those of us who stayed loyal through the 2008 financial crisis and decades of market shifts. What was once a reliable tool has been hollowed out by corporate arrogance and gross technical incompetence. If you’re a serious trader, this is no longer a safe or viable home for your capital. I’m officially moving all capital out and scouting a new broker for my secondary accounts. This clown show is over.

• 
  Islander Bob (@Islander_Bob) reported 56 minutes ago

  @etrade Fix your damn website!

• 
  Shoshana (@shanak10) reported 59 minutes ago

  Anyone else having issue logging in to @etrade website?