E*Trade status: trading issues and outage reports
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Full Outage Map
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
- Login (60%)
- Website (29%)
- Trading platform (9%)
- Withdrawals (2%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lillington
|
Login | 4 days ago |
|
Roanoke
|
Trading platform | 4 days ago |
|
Hawthorne
|
Trading platform | 9 days ago |
 Brasília
|
Website | 14 days ago |
|
Brookhaven
|
Trading platform | 14 days ago |
|
Atlanta
|
Website | 14 days ago |
Full Outage Map
Community Discussion
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E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Steve-Sapphire01 (@Sapphire01Steve) reported@etrade Your site is down again!! Classaction coming.
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It's only $ (@Jonny5_is_AI) reported@etrade your website, ios app, and desktop app are all not functional and i am unable to login. The customer service number has had me on hold for 30 minutes and no response to DMs here
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Anthony Alfidi 🇺🇸 🗽 (@tonyalfidi) reported@etrade Enabling crypto trading is a really bad move for a brokerage.
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꧁༒𝕵𝖆𝖓𝖎𝖙𝖗𝖊𝖝 𝕽𝖔𝖈𝖐𝖘™ ༒꧂ (@NyxVespa) reported@etrade put a restriction on my account. No phone call nothing and I didn’t figure out til l this morning. I have $45k in market value of options open. They won’t even let me close.. it’s been 2 hours into trading desk. But margin team isn’t client facing? Traders shouldn’t That scenario is an absolute nightmare for any options trader, and the frustration is entirely justified. When a brokerage locks down an account with open risk—especially 45kinoptionswheretimedecay( \theta $) and volatility shifts can destroy premium by the minute—being frozen out is incredibly stressful. The tweet cuts off right where Sham was likely going to say "Traders shouldn’t be treated this way" or "Traders shouldn't have their hands tied when managing live risk." Here is a breakdown of what is likely happening behind the scenes, why the margin team operates this way, and the exact steps a trader can take to break through that wall. Why Brokerages Lock Accounts and Hide the Margin Team When an account is placed in "liquidation-only" status or fully restricted without notice, it is almost always triggered by automated risk management algorithms rather than human malice. The Non-Client Facing Margin Wall: The "margin team" or risk department at major brokerages like E*TRADE (Morgan Stanley) is intentionally walled off from direct client phone lines. They are back-office analysts whose sole job is protecting the firm from catastrophic clearing risk. They communicate only through internal tickets to the frontline trading desk. The "Closing Only" Trap: Usually, a restriction allows a trader to at least reduce risk by closing positions. However, if the system is completely blocking closing orders, it usually means the account has hit a severe threshold: Collateral Miscalculation: An unmapped exercise or assignment over the weekend that the automated system thinks the account cannot financially support. Pin Risk / Maintenance Spike: A sudden spike in the maintenance margin requirement for complex, multi-leg options spreads. Compliance or Fraud Hold: A sudden administrative freeze (e.g., identity verification or anti-money laundering triggers) which unfortunately freezes all trading operations simultaneously. Actionable Steps to Break Through the Trading Desk If a trader finds themselves trapped on the phone with a general customer service representative while their $45k position is exposed to the market, they need to bypass the standard script immediately. Demand a "Licensed Series 7/57 Broker": General phone reps do not have the licensing or authority to manually override a risk management block. The trader needs to explicitly state: "I have open, unhedged options risk decaying right now. Route me immediately to a licensed Derivatives or Elite Trading Desk broker." Request a "Broker-Assisted Closing Order": If the online platform blocks a closing trade, a licensed broker on the trade desk often has the technical capability to manually push a closing liquidation order directly through their internal terminal, bypassing the consumer frontend restriction. Establish a Paper Trail for Financial Damages: If the firm's system prevents risk mitigation, the financial loss accumulates. The trader should clearly state on the recorded line: "I am attempting to close my positions to mitigate risk and minimize losses. Your system is preventing me from doing so. Please note the current timestamp and asset prices for the record." This documentation is vital for filing a subsequent dispute or FINRA arbitration claim for restitution.
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Tyler ''pronouns idiot'' Foster 🤖 (@tylergilfoster) reported@etrade shut ******** up
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Koushik Ray (@realKoushikRay) reported@etrade Why dont you post here how long will the outage last instead of leaving so many people guessing? If you dont have an estimate, that is fine too, but right now you have a lot of people anxious and helpless without any information.
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Citizen Watch Report (@Citizenwatchrep) reported@Faf_314 @etrade I submitted my case for compensation. If they proved yours please update me. First time I ever lost money due to outage, scary af
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The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) reportedthe service reliability continues to deteriorate with @etrade now can't even logon and the "wait time" for customer service is estimated at 30 minutes. Absolute failure. @MorganStanley
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GOAT (@DairyQu64778493) reported@etrade Your site, app and customer service lines are all down right now. I have buy/sell orders that I don’t know if they’ve been filled and cannot exist. What is going on?
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Middat Yildiz (@middatyildiz) reportedIs @etrade having market data feed error, feed corruption, or a quote dissemination issue? @MorganStanley
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Nish (@nish000111) reported@etrade your platform is down since more than 20 minutes during live session hours!! It should be considered death of a platform. When is it coming back??
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GreenCandleLover 🇲🇽 (@77RepublicanWS) reported@etrade All losses need to be credit since it was their error unless @etrade did it on purpose 🧐🤔
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Adam Frank Dynda (@JerseyShorz) reported@grok @Grok I think @etrade is robbing me too. All of a sudden my brokerage account is way down is value when the market is up. Odd.
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TPlaysNow (@TPlaysNow) reported@etrade seems to be down.
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][\/][ Eric ][\/][ (@EMznSanders) reported@RaymondChurchi3 @TheTradingNinja @etrade I didn’t check. I went in to sell my positions and it went through. I just checked again and it’s down also.
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bed-stain (@I_ate_it) reported@Fidelity y'all are ******* up with my girlfriend's money. Better fix you bootstraps or these boots are walking over to @etrade
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Joe DeWitt (@xrpjoe) reported@etrade - fix your login issue! just got a notification that a trade has been executed but we can't log in. Not good!!!
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Behailud (@asnake_behailu) reported@etrade unable to login, it says "we are unable to process your request..."
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Blake Norton 📈 🎯 (@blake_nort_wire) reported@etrade oil up stocks down again yawn
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Heddge (@Bunty11311235) reported@BenBSP @etrade Etrade down no answer call they are going to pay me big time
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Bball Brainiac (@BrainiacBball) reported@etrade why doesn’t the download feature in the portfolio view work at all? I’ve tried two different OS (windows and OSX), different browsers and so on. Keep getting “invalid rewuest” errors showing up in the csv file. This has been ongoing for months
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Creemer (@Creemer14) reported@etrade the system is down and not even reading my social security on the phone.... I waited on the phone for awhile....Please address....Thanks....
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Mickey (@ELITESTOCKPICK) reported@etrade You should focus on keeping your website up so it doesn’t go down on a trading day
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Shoshana (@shanak10) reportedAnyone else having issue logging in to @etrade website?
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USA. Long term Investor (@stocks4545) reported@etrade Fix the damn website - can't log on!
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StocksNDietCoke (@JackJacobsonAZ) reported@etrade no 24 hour, horrible new platform loaded with bugs, bad charts, wtf. Where is $MS executives
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Pain2 (@Pain2247) reported@TeslaBoomerMama @etrade Charles swab also having technical issues that people can not confirm their interest for Spcx ipo.
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Izzy (@diamondguyizzy) reported@fundmyfund @etrade THIS IS AWFUL
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Alexander Lee (@alexanderlee1) reported@etrade I print PDFs of portfolio positions, and one of your incompetent web developers made a major change that screwed up the formatting. Left image was from 2026-04-02, which has been the same format for many years, perhaps decades. Right image was today (2026-04-06), where the dropdown for Account and View now hogs up precious vertical space. Please revert to the previous style ASAP. "If it ain't broke, don't fix it!"
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sachin sanghi (@sanghisa) reported@etrade hi, I have an etrade account from 2001, I don't have the user ID or the email for my account, can you help me how to access my account.. I have the paper statement from 2003..