E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (61%)
• Website (29%)
• Trading platform (8%)
• Withdrawals (2%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Brasília	Website	4 days ago
Brookhaven	Trading platform	4 days ago
Atlanta	Website	4 days ago
Minneapolis	Login	4 days ago
Schaumburg	Login	5 days ago
Belleville	Login	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  More Life Global (@richbydemand) reported 5 seconds ago

  @etrade What ******** are ya’ll doing? You’re just gonna act like you didn’t **** thousands of people? My whole desktop app has been reset causing me hours of work just to reorganize my setup. Utterly ******* ridiculous

• 
  TheRealJessicaOwens (@TRJessicaOwens) reported 10 seconds ago

  @etrade HEY, FIX YOUR POWER ETRWDE APP, NOT SHOWING THE DAY’S CHANGE IN FUTURES!! FIX IT

• 
  Heddge (@Bunty11311235) reported 21 seconds ago

  @BenBSP @etrade Etrade down no answer call they are going to pay me big time

• 
  Shalin Shroff (@shroff_shalin) reported 6 minutes ago

  @etrade wtf etrade does it really take an hr and more to fix the problem??

• 
  Behailud (@asnake_behailu) reported 6 minutes ago

  @etrade unable to login, it says "we are unable to process your request..."

• 
  Gail (@GailHedglin) reported 7 minutes ago

  @etrade ARE YOU HAVING LOGIN ISSUES? I CANT GET IN PRO PLATFORM OR WEBSITE???? I'M ON HOLD ON PHONE 25 MINS

• 
  Milan (@MPatel_1980) reported 12 minutes ago

  @etrade why is everything down?

• 
  💎👐🦍 (@amcOGape) reported 14 minutes ago

  @etrade now holding unsettled funds from trading as part of a new company policy. WtF is going on?

• 
  CCIObserver (@CciObserver) reported 14 minutes ago

  @etrade And the "new and improved" Etrade "Pro" strikes again. Recent tickers/drop down feature in every single window and field (inc. options chain) has disappeared. Great product guys.

• 
  Jeff Gawlinski (@JeffGawlinski) reported 15 minutes ago

  Our stock purchase is through @etrade but the service is awful and can't connect to anyone. Next employee pulse meeting, will bring this up to see if a different platform would be better who provides better support.

• 
  People’s Accord (@peoplesaccord) reported 20 minutes ago

  E*Trade down? Market orders are not processing and I can’t access my account. Not the first time, pretty ridiculous @MorganStanley @etrade

• 
  PharmDad (@BNguyen74046) reported 24 minutes ago

  @etrade, for God sake, please fix your platform now. I can't login. I swear I will close the account with you after today.

• 
  Grigetio Dodger (@grigetio) reported 26 minutes ago

  @etrade If you want me to fix my margin call, you need to fix your website. Getting a little irritated here.

• 
  Joe Shaffer (@Shoelessshaffer) reported 27 minutes ago

  @etrade liquidated a 7 figure stock portfolio my wife inherited into a managed fund. When there was confusion about which accounts funds were going into, E*trade did nothing to prevent the rebalancing/ liquidation. This triggered a sizable tax event. E*trade is the worst.

• 
  Mickey (@ELITESTOCKPICK) reported 30 minutes ago

  @etrade You should focus on keeping your website up so it doesn’t go down on a trading day

• 
  215Hustler (@215Hustler72) reported 30 minutes ago

  @etrade outage is insane, im scalping and cant sell. Missed my exit.

• 
  J C (@J450NCH4N) reported 36 minutes ago

  @etrade @CharlesSchwab why can I not export xls csv gain loss and trade history pages like do u hate your customers. Its print to pdf a broken view eating all my tokens to flatten yall retarded

• 
  John C9 (@FlatTax9) reported 37 minutes ago

  @etrade With bad executions, poor customer service, sorry horrible. You will lose all your money at E*Trade/Morgan Stanley.

• 
  Mandrel (@JoldersmaBrian) reported 38 minutes ago

  @TwoThreeXYZ @DanielMCharter @etrade Webull is ok. Robinhood isn’t bad. Have fidelity for long term hold and dividend stuff and it’s ok. Siri here I come. Hopefully OTC

• 
  10 or 0 (@10_or_0) reported 40 minutes ago

  @etrade NEVER AGAIN - TERRIBLE, TERRIBLE, TERRIBLE.

• 
  Bball Brainiac (@BrainiacBball) reported 40 minutes ago

  @etrade why doesn’t the download feature in the portfolio view work at all? I’ve tried two different OS (windows and OSX), different browsers and so on. Keep getting “invalid rewuest” errors showing up in the csv file. This has been ongoing for months

• 
  Gail (@GailHedglin) reported 43 minutes ago

  @etrade PLZ ANNOUNCE ON CNBC OR X WHATS HAPPENING WE CANT LOGIN ...IM ON HOLD 45 MINS NOW ON PHONE..MUST BE REALLY BAD .

• 
  Justin RootofGood, Worker Emeritus (@RootofGoodBlog) reported 44 minutes ago

  @Guyon_FIRE @etrade Now that's the E-Trade "service" that I can't wait to leave behind forever!!

• 
  Buns&Coffee (@schang76) reported 46 minutes ago

  @etrade @MorganStanley did they buy Etrade or did MS sell themselves in a merger because they are one of the worst shops on Wall St that survived by getting bailed out by American taxpayers through trickery and blackmail? can't even keep the lights on properly on a trading day.

• 
  Tru (@TrueStockData1) reported 50 minutes ago

  @Joedirt12321 @etrade wtf im not able to get back in

• 
  Chad South (@TheRealCBones) reported 50 minutes ago

  Had a check washed (fraudulently cashed) from @etrade account. Filed a police report, filled out required paper work and it has been over 40 days. No resolution, despite weekly calls to customer service. Really shocking they aren't fixing this like normal banks.

• 
  Akshay Saraf (@akshaysarraf) reported 51 minutes ago

  @etrade Are you down? Can't login.

• 
  Paolísima Individualista ✍️🗽💕 (@Paolisimas) reported 56 minutes ago

  @etrade Why is your platform down while we are in a middle of a trade? Are you going ton refund us is we face a loss?

• 
  Brand Guy (@brandguy2020) reported 56 minutes ago

  @etrade For past 2 years I submitted >100 feedback issues on how to make power E-Trade Pro the same as E-Trade pro desktop Nothing has been done except some tiny tweaks. ETrade management needs to get somebody to crack the whip and get this thing working

• 
  Heddge (@Bunty11311235) reported 56 minutes ago

  @BenBSP @etrade Yes but future accounts are not working