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E*Trade

E*Trade status: trading issues and outage reports

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Full Outage Map

E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

  • 59% Login (59%)
  • 30% Website (30%)
  • 9% Trading platform (9%)
  • 2% Withdrawals (2%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

CityProblem TypeReport Time
Township of Evan Website 3 days ago
Paris Withdrawals 4 days ago
Fremont Website 9 days ago
Springport Withdrawals 12 days ago
Long Beach Website 14 days ago
Los Angeles Website 18 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • __makemoves
    Jeff (@__makemoves) reported

    @etrade down. Can't exit trades. No chat support. Phone number busy. Zero support. Absolutely awful!

  • dayumm_daniel
    dayum.daniel (@dayumm_daniel) reported

    @etrade how would you allow someone to buy something and then not let them sell it. Wtf!?! Crooks

  • aashishpatil
    Aashish Patil (@aashishpatil) reported

    @etrade 3 days before tax deadline you choose to have system maintenance so I can’t access my tax documents.

  • Faf_314
    Faridoodle (@Faf_314) reported

    **** YOU @etrade YOU ARE COSTING ME MONEY NOW! FIX YOUR STUPID FK'N SITE

  • zman14
    The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) reported

    yeah, that "expected wait time" from @etrade is not accurate...now over 32 minutes. fix this. @MorganStanley

  • akshaysarraf
    Akshay Saraf (@akshaysarraf) reported

    @etrade Are you down? Can't login.

  • puregsd
    CS (@puregsd) reported

    @etrade is the worst online brokerage. They shouldn’t have a license. Their Premier team is completely unqualified and deceptive! Stay away!!

  • Belfatto45
    WOOD (@Belfatto45) reported

    @etrade I can't log in to either app or the website. Wtf! let's go! Triple witching friday of all days. Never have a problem with you but this is fishy.

  • mySanctuaries
    NoMad (@mySanctuaries) reported

    @etrade @MorganStanley This has been an issue for many years. Several others too. I thought the issues would be fixed when Morgan Stanley bought them. No such luck. The app data still sucks!

  • realKoushikRay
    Koushik Ray (@realKoushikRay) reported

    @etrade Why dont you post here how long will the outage last instead of leaving so many people guessing? If you dont have an estimate, that is fine too, but right now you have a lot of people anxious and helpless without any information.

  • shaggrugg
    Internet Bot (@shaggrugg) reported

    @etrade are we down right now?

  • EMznSanders
    ][\/][ Eric ][\/][ (@EMznSanders) reported

    @RaymondChurchi3 @TheTradingNinja @etrade I didn’t check. I went in to sell my positions and it went through. I just checked again and it’s down also.

  • fundmyfund
    🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) reported

    over half an hour down - wow @etrade think we can live with 2-3 minutes here or there but this is insane

  • sanghisa
    sachin sanghi (@sanghisa) reported

    @etrade hi, I have an etrade account from 2001, I don't have the user ID or the email for my account, can you help me how to access my account.. I have the paper statement from 2003..

  • Shoelessshaffer
    Joe Shaffer (@Shoelessshaffer) reported

    @etrade liquidated a 7 figure stock portfolio my wife inherited into a managed fund. When there was confusion about which accounts funds were going into, E*trade did nothing to prevent the rebalancing/ liquidation. This triggered a sizable tax event. E*trade is the worst.

  • stocks4545
    USA. Long term Investor (@stocks4545) reported

    @etrade Fix the damn website - can't log on!

  • TONYinCT
    Tony (@TONYinCT) reported

    @etrade why is your mobile app down. Wtf! Say something! Keep us informed!!!!

  • fundmyfund
    🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) reported

    @ffllyer1 @etrade its all down

  • SemaWillisp2k0
    Sema Willis (@SemaWillisp2k0) reported

    @etrade Please I can’t login to my account The email I think is associated isn’t accessible to me My phone got stolen Please help me out

  • BrainiacBball
    Bball Brainiac (@BrainiacBball) reported

    @etrade why doesn’t the download feature in the portfolio view work at all? I’ve tried two different OS (windows and OSX), different browsers and so on. Keep getting “invalid rewuest” errors showing up in the csv file. This has been ongoing for months

  • tastepee01
    Emre Taştepe (@tastepee01) reported

    @etrade Could you please send me the customer service email address privately? I need to contact them via email.

  • peoplesaccord
    People’s Accord (@peoplesaccord) reported

    E*Trade down? Market orders are not processing and I can’t access my account. Not the first time, pretty ridiculous @MorganStanley @etrade

  • JAMS9393
    Jay (@JAMS9393) reported

    **** @etrade this app is a piece of ****, system down on a trading day is unacceptable.

  • 215Hustler72
    215Hustler (@215Hustler72) reported

    @etrade outage is insane, im scalping and cant sell. Missed my exit.

  • markbrownwriter
    Mark Brown (@markbrownwriter) reported

    @etrade is the worst! They’ve screwed up with my submitting a stock certificate for deposit. I’ve had to call them more than a dozen times over the past two months. And I always get the same answer: Call back in a few days. I can’t wait to close my account there.

  • christinebarnum
    Christine Barnum (@christinebarnum) reported

    Is @etrade app charts not working?

  • Badboysmarket
    Badboys03 (@Badboysmarket) reported

    @etrade Major move must be coming if your website is down.

  • slexum
    Slexum (@slexum) reported

    @etrade Why is the platform down?

  • Islander_Bob
    Islander Bob (@Islander_Bob) reported

    @etrade down again. You suck! Moving to @RobinhoodApp !

  • Creemer14
    Creemer (@Creemer14) reported

    @etrade the system is down and not even reading my social security on the phone.... I waited on the phone for awhile....Please address....Thanks....