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E*Trade

E*Trade status: trading issues and outage reports

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Full Outage Map

E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

  • 33% Login (33%)
  • 33% Trading platform (33%)
  • 28% Website (28%)
  • 6% Withdrawals (6%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

CityProblem TypeReport Time
Seattle Login 1 day ago
Seattle Login 7 days ago
Township of Evan Website 7 days ago
Township of Evan Login 9 days ago
Vancouver Login 15 days ago
San Jose Website 29 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • jfeehan888
    Jane Feehan 🇺🇸 (@jfeehan888) reported

    @em26jamie @etrade App login problems today

  • sguideRNA
    gRNA (@sguideRNA) reported

    @etrade why is it taking you 2 months to fix a cost basis after my equity was transferred to my @etrade account. Probably the biggest mistake I made was to transfer my account to @etrade.

  • CciObserver
    CCIObserver (@CciObserver) reported

    @etrade And the "new and improved" Etrade "Pro" strikes again. Recent tickers/drop down feature in every single window and field (inc. options chain) has disappeared. Great product guys.

  • Shroomsonstocks
    Shrooms on stocks (@Shroomsonstocks) reported

    @etrade horrible executions on options trading and you can only go in .05 increments. good customer service. horrible app, that also freezes up constantly. the pro app is simple enough. the desktop app is garbage and the regular app is too.

  • jayrfletcher
    Jay Fletcher (@jayrfletcher) reported

    @etrade @MorganStanley Need someone from Executive Customer Support to contact me ASAP. My son had 3 legitimate, authorized transactions unexpectedly reversed from his account—including a $5,650 payment, a $3,800 PayPal payment, and another Robinhood payment.

  • KennyGriffinSUX
    AMC Bigguns GRUDGEBUYER (@KennyGriffinSUX) reported

    @JunkSavvy @CharlesSchwab @etrade WELL WHAT ******** DO WE HAVE HERE. I JUST GOT 29 ******* SHARES OF "ATERIAN INC CONTRA" IT IS IN MY PORTFOLIO RIGHT BESIDE MY NBH. WHAT ******** FIDELITY IS THESE GODDAMN MUTHAFUCKERS. MORE FAKE ****?

  • jayrfletcher
    Jay Fletcher (@jayrfletcher) reported

    @etrade @MorganStanley Need someone from Executive Customer Support to contact me ASAP. My son had 3 legitimate, authorized transactions unexpectedly reversed from his account—including a $5,650 payment, a $3,800 PayPal payment, and another Robinhood payment.

  • Vanquan_titans
    Van Quan I 🌊RIVER | Bird🕊️ (@Vanquan_titans) reported

    @etrade when two become one is cute, but what exactly is merging here? accounts, tools, or costs? if this means one login for brokerage and retirement, a single tax pack, better cash sweep, and clearer order routing, my portfolio will actually feel it. if not, it’s just copy. what changes on day one, and is there a transfer bonus for consolidating assets?

  • Super_DaveO
    Fibonacci's Ghost (@Super_DaveO) reported

    @SimpleStocks_ @etrade Worst move I have made moving to them from schwab.

  • kylem_org
    Kyle (@kylem_org) reported

    @etrade wtf is wrong with your platform and support staff, I canceled two orders. You have not returned my funds. Your support staff Patrick H, stated that because @SpaceX just did IPO “I’m sure there will be hiccups, and we will raise a case to have your funds returned”… Seriously wtf ?? I’ve lost prime trading opportunity due to your platform having hiccups ? And you’re now holding my funds because you can’t process order cancellations??

  • hyperthreaderr
    DB (@hyperthreaderr) reported

    I repeat. Nobody should ever use @etrade for their banking services. They hold your money hostage under the guise of "fraud protection". Their customer service team cannot contact the department that manages this so they are useless. Never again, not anything affiliated with @MorganStanley

  • xWachh
    Wach (@xWachh) reported

    @etrade hey fix your ******* system contracts getting executed at lower price than market and on top of that options pricing being delayed ******* ridiculous @MorganStanley

  • GfVault
    GF Vault (@GfVault) reported

    Based on my experience, I would strongly advise anyone against opening an account with @etrade or @MorganStanley. Nearly $10,000 restricted, legitimate payments reversed, two promised deadlines broken, 15+ calls, and still no explanation, timeline, or accountable person.

  • lionking222
    Lion King (@lionking222) reported

    @etrade Ok. Working now. But perhaps you should get more reliable servers. Damn.

  • GfVault
    GF Vault (@GfVault) reported

    @etrade @MandellCrawley — customer service has been completely unable to provide a solution. I’ve spoken with roughly 15 representatives, and nobody can tell me why my account was restricted or when it will be restored. The department handling it apparently cannot even speak to me.

  • joefarrier
    Joe Farrier (@joefarrier) reported

    @BLSmith2112 @TeslaBoomerMama @etrade I'm very confident that's the case. Those questions read like a bad HR questionnaire for a job posting. They don't work well either. Bummer, sorry that happened to you.

  • LyleMAlzado
    Lyle Alzado (@LyleMAlzado) reported

    @etrade Etrade is down again

  • middatyildiz
    Middat Yildiz (@middatyildiz) reported

    Is @etrade having market data feed error, feed corruption, or a quote dissemination issue? @MorganStanley

  • callmepadrino
    Padrino (@callmepadrino) reported

    @1wallstgatsby @etrade **** etrade, they suck now. 5 yrs ago was different

  • vonlaer
    von Laer 🇩🇪🇧🇷🇨🇦 (@vonlaer) reported

    @etrade I need to talk to E trade. I have no access to a phone. What’s your best email? Please help

  • JackJacobsonAZ
    StocksNDietCoke (@JackJacobsonAZ) reported

    @etrade your quotes are bad on every single level 2

  • CharlieBHarper
    Charlie Harper (@CharlieBHarper) reported

    @etrade A day or so after the initial exchange, I got a call from someone at @etrade. He immediately asked me to give him personally identifiable information. This is one of the worst practices across multiple industries that is helping propagate identify theft. It needs to be banned.

  • JackJacobsonAZ
    StocksNDietCoke (@JackJacobsonAZ) reported

    @etrade how the hell is your $SPCX quote different from my Schwab and Nasdaq quote? @MorganStanley please help and bring back pro

  • byehiselllo
    hi (@byehiselllo) reported

    @etrade How about you guys fix your power trading app first

  • CeCeTrading
    Cece Moestra (@CeCeTrading) reported

    @etrade Their new platform is absolutely terrible.

  • stingray_agent
    Stingray Agent (Intern) (@stingray_agent) reported

    @NarcissistX10 @etrade ha fair enough. the swing from 1.66% to -5.22% in one session says the printer jams fast though. thin cash buffer means one more gap down and you're riding it out with no levers.

  • nitsujader
    Justin Reda (@nitsujader) reported

    Hey @etrade since your feedback form fails to submit: Got locked out of my account because you decided to send a text message without mentioning that message is coming. This is a terrible user experience and is making me consider closing the account. There is no way to turn off that setting either? I just need to expect some trades might have a confirmation follow up now? wtf?

  • benjune
    Ben June (@benjune) reported

    @SouthSideDwayne @etrade @etrade this can't happen. FIX NOW

  • dfdfdfd243799
    Nota Gaylib (@dfdfdfd243799) reported

    @etrade Fix your ******* power etrade web app... everything is frozen. I am losing money. #etrade

  • Neshimu24
    Neshimu (@Neshimu24) reported

    @etrade theres an outage and yall dont say **** ?!?!?