E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (61%)
• Website (29%)
• Trading platform (9%)
• Withdrawals (2%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Hawthorne	Trading platform	9 hours ago
Brasília	Website	5 days ago
Brookhaven	Trading platform	5 days ago
Atlanta	Website	5 days ago
Minneapolis	Login	5 days ago
Schaumburg	Login	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Apis Equity (@apisequity) reported 0 seconds ago

  If @CharlesSchwab is giving you trouble purchasing $ntrp join us over at @etrade …they’ll let you load the boat down here and ride this one up…let’s go

• 
  PianoRay (@RaymondChurchi3) reported 32 seconds ago

  @TheTradingNinja 36 minutes on hold with @etrade only to be told yes we know parts of our system are down we are working to restore them asap.

• 
  max2205 (@max2205) reported 6 minutes ago

  @wallstengine i bet mostly @etrade accounts that can't stand their new trading platform which they refuse to fix after 6 months released

• 
  Shaddy (@Untouchable9981) reported 10 minutes ago

  @etrade wtf Etrade, can’t log on to do any trades, fix your log in issues!

• 
  Grigetio Dodger (@grigetio) reported 19 minutes ago

  @etrade could you at least acknowledge that there is an issue? wtfbbqkthxbye

• 
  Nota Gaylib (@dfdfdfd243799) reported 19 minutes ago

  @GailHedglin @etrade nope, still not working. Losing thousands.

• 
  Gail (@GailHedglin) reported 20 minutes ago

  @etrade ARE YOU HAVING LOGIN ISSUES? I CANT GET IN PRO PLATFORM OR WEBSITE???? I'M ON HOLD ON PHONE 25 MINS

• 
  Islander Bob (@Islander_Bob) reported 20 minutes ago

  @etrade down again. You suck! Moving to @RobinhoodApp !

• 
  Sema Willis (@SemaWillisp2k0) reported 20 minutes ago

  @etrade Please I can’t login to my account The email I think is associated isn’t accessible to me My phone got stolen Please help me out

• 
  Tru (@TrueStockData1) reported 21 minutes ago

  @Joedirt12321 @etrade wtf man. I will never, ever, ever use ETRADE again. Watching position literally go into loss right now and I can't do a thing about it

• 
  Mickey (@ELITESTOCKPICK) reported 21 minutes ago

  @Bunty11311235 @BenBSP @etrade How can you take screen shots if the app is down

• 
  BluntForceOptions (@BluntForceOpt) reported 22 minutes ago

  @etrade The deterioration of @ETrade since the @MorganStanley takeover has officially hit a breaking point. Today is a total system meltdown--options data failing to load, charts broken, and the platform is completely unusable. I’m fortunate to trade on a proprietary platform that keeps me operational, but that doesn’t excuse this. Even as a secondary backup, this level of service is a slap in the face to those of us who stayed loyal through the 2008 financial crisis and decades of market shifts. What was once a reliable tool has been hollowed out by corporate arrogance and gross technical incompetence. If you’re a serious trader, this is no longer a safe or viable home for your capital. I’m officially moving all capital out and scouting a new broker for my secondary accounts. This clown show is over.

• 
  ShaedyChirps (@ShaedyChirps) reported 26 minutes ago

  @TimSpursFan @etrade well i mean things are down enough not much is going to get called away, but its also down enough abbv might be put away... i should look up that ex divident date since im sitting here refreshing

• 
  John C9 (@FlatTax9) reported 28 minutes ago

  @etrade With bad executions, poor customer service, sorry horrible. You will lose all your money at E*Trade/Morgan Stanley.

• 
  Justin RootofGood, Worker Emeritus (@RootofGoodBlog) reported 33 minutes ago

  @Guyon_FIRE @etrade Now that's the E-Trade "service" that I can't wait to leave behind forever!!

• 
  ❀Dawson❂ (@DawsonBarcey) reported 37 minutes ago

  @coinbase I just initiated a stock portfolio transfer from E*TRADE to Coinbase. E*TRADE was able to get on the phone with me and verify the outgoing transfer and making sure that I got my reimbursement for the fee that they had charged me. I can’t get a single human person at Coinbase both on chat or phone to assist me about the transfer verification. I feel like I should transfer all my **** back to @etrade because their customer service is superior.

• 
  J C (@J450NCH4N) reported 38 minutes ago

  @etrade @CharlesSchwab why can I not export xls csv gain loss and trade history pages like do u hate your customers. Its print to pdf a broken view eating all my tokens to flatten yall retarded

• 
  🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) reported 39 minutes ago

  @BawzRs @nxtplse @etrade 1 hour down. You have some powers.

• 
  Aashish Patil (@aashishpatil) reported 40 minutes ago

  @etrade 3 days before tax deadline you choose to have system maintenance so I can’t access my tax documents.

• 
  BH22 (@BigHorn2822) reported 40 minutes ago

  Completely unacceptable @etrade to have a website down on quadruple witching with options expiring. I am taking a massive hit b/c of this. How does this happen on such a day?

• 
  Bren (@Brenw) reported 41 minutes ago

  @etrade What's the contact number for Ireland service desk? I've tried 1800 90 3588 (not regcognised) and +1 650 599 0125

• 
  The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) reported 45 minutes ago

  WTF @etrade @MorganStanley - access issues? unable to login? fix your systems. now.

• 
  Heddge (@Bunty11311235) reported 46 minutes ago

  @BenBSP @etrade If your in the trade and losing money take screen shots and file trade enquirey this common for Etrade in Feb they paid me for the app down issue

• 
  h4#xd (@JsP7Y8) reported 47 minutes ago

  @etrade hi, etrade web has been down for 30 min? what is going on?? I can't sell my position

• 
  Stockshop1988 (@stockshop199020) reported 48 minutes ago

  @etrade Updates would be nice if your entire site goes down. Yall liable right?

• 
  TPlaysNow (@TPlaysNow) reported 49 minutes ago

  @etrade seems to be down.

• 
  Gail (@GailHedglin) reported 50 minutes ago

  @grigetio @etrade Etrades down can't login this is dangerous!! Can't sell

• 
  TheRealJessicaOwens (@TRJessicaOwens) reported 53 minutes ago

  @etrade HEY, FIX YOUR POWER ETRWDE APP, NOT SHOWING THE DAY’S CHANGE IN FUTURES!! FIX IT

• 
  C (@Cofc64) reported 58 minutes ago

  @etrade how come no notification of the site being down. Unbelievable. Do better.

• 
  Badboys03 (@Badboysmarket) reported 60 minutes ago

  @etrade Major move must be coming if your website is down.