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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (47%)
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Website (35%)
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Trading platform (18%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Salt Lake City |
Website | |
| Dallas |
Website | |
| Redwood City |
Trading platform | |
 Dublin |
Login | |
| Alden |
Login | |
| Farm Hill |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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AFH
(@andy_fitzgerald) reported
@whySaurav @etrade Fix this asap @etrade - I just had a heart attack when I checked my account.
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Gail
(@GailHedglin) reported
@etrade PLZ have someone contact me from tech that is VERY FAMILIAR with the power Etrade pro platform...I used pro for 8 yrs I'm having problems fitting power pro on my laptop..
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Tom Gurley
(@TomGurley3459) reported
@UrbanLiterature @etrade Found it, @etrade should hire you for customer support
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Zenny
(@InstinctTrades) reported
@etrade futures slippage scam on "Power" app is so bad it's barely worth trying. #ES_F #SPX
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Maxwell Little, M.Ed 🇺🇸
(@MaxHPF) reported
@waltwizzney @etrade Smdh…I had a similar issue when I requested to DRS my shares last June…they delayed, delayed and delayed more and moved the needle after my post got some traction.
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walt wizzney
(@waltwizzney) reported
@MaxHPF @etrade Concerning because they’re clearly lying, and now their chat client is shut down. Do we really trust them not to completely implode when it comes to a future squeeze. Not happy with these E*Trade crooks
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Barry W
(@bhwizzy) reported
@etrade you are the worst. Worst customer service in the world. Do better.
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Mr Anderson (Neal)
(@MrAndersonDAW) reported
Is any one using @etrade over the last few days been having issues. Mine has not showed my portfolio in days $mmtlp $gme anyone having the same issue
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IPODave
(@IPODave) reported
$BULL - added back this name after some trades at $11 here - we really need some better technology in brokerages as @etrade today retired their faster better designed ETPro for alternatives that are so slow & have so many design flaws that it’s almost better to use the website. $HOOD others don’t provide better alternatives
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walt wizzney
(@waltwizzney) reported
@WeaverFan420 @etrade Is the chat 24 hour usually? Wtf is going on with them
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Time2Trade
(@time2trade2) reported
@etrade Why did you just discontinue E-Trade Pro this morning without any warning? I went to sign on this morning, like I do every morning, and the platform is GONE! This is very bad business.
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Franksforeveryfring
(@Franksforeveryf) reported
@itswooch Here are the changes to my E*TRADE account overnight. They added 20 GME WS to my account, which is halted…. AND, the cost basis on my GME shares suddenly decreased. 🤔 $GME $GMEWS @ryancohen @etrade You’re just as much part of the problem as hedge fund shorting. F you.
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vX Trading Collective
(@vert3xTrader) reported
Both @RobinhoodApp and @Fidelity are sucking *** this morning. Taking forever to load anything, can barely sign in, execute trades, every action is laggy AF. Great job, guys. You're making the switch back to @etrade that much easier for me.
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Ammar Khan
(@ammar_ammar) reported
@etrade I used to trade with @bmo in Canada and had an amazing experience with them on the Investorline platform. I moved to the US and have been on @etrade since April, and the customer service is atrocious.
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Keith Burton
(@keithburton16) reported
@etrade What I’d love is to be able to get UK-based support. But you don’t have any so I remain unable to update trade shares and there is zero ways to contact you. Total crooks.
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mpchuck
(@mpchuck2) reported
@weegee959599609 @xbitcoindoge @etrade Exactly. Shits all ****** up. All day the price would move up my calls for January would go down. Before the warrants were issued my price went from 2.20 to 1.50 per contract with only a couple pennies in the price difference. stock up 2.5% options down 15%...wtf
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Brad
(@theblunttrader) reported
E*trade get your **** together. @etrade app keeps crashing. Got rid of E*trade pro? Like wtf are we doing
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Saurav
(@whySaurav) reported
@etrade Options pricing are bugged. There is a massive issue right now for many brokerages…
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JFG Trading
(@JFG_Trading) reported
@weegee959599609 @xbitcoindoge @etrade chain is sell only so no liquidity. bid ask is ****** up and price correlation with underlying is very bad.
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The World According To Me
(@Wrldccrdngtm) reported
@OrrShayne @DyloW25043 @etrade They need to buy some before they issue them?
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JA
(@BinDaddys) reported
$NPT are any other brokers having issues buying or selling this? Or is it only @etrade
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Blackopstocks
(@Blackopstocks) reported
@etrade Whatever you need to do, find a new brokerage its completely gone to **** and service is completely incompetent
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Stock ****
(@StockJockAT) reported
@Bakerman_06 @etrade I know right, its soooo bad.
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steve mccormick
(@huskars) reported
@etrade How in the hell do I unsubscribe to your emais? \ You DO NOT PROVIDE AN UNSUBSCRIBE OPTION ON YOUR EMAIL. I called Morgan Stanley the person didn't know how to help me unsubscribe , I've spent 30 minutes attempting to get this done. I think it's the law that you provide this !!!
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Gail
(@GailHedglin) reported
@etrade a lot of issues with power Etrade pro: where's the transfer funds under tools? ( not there) So I can't see my CK acct or savs acct bal. Where's arca under destination? Where's my cash bal in trade acct it's not under positions like it was in pro? I DONT LIKE IT..SORRY
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Grasshoppa Stocks
(@danielkern79) reported
@etrade You lost me as a customer today.
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Gail
(@GailHedglin) reported
@etrade ANYONE using Etrade Pro Platform and wasn't notified...they are closing it down 11/14/25.Power Etrade Pro has replaced it and been out a while but imo it has issues I don't like it .
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Nanda gopal
(@nandagopalvenug) reported
@etrade I am unable to reachout to your support with the chat support in your website and the provided number to call also doesnt work. I have DM'ed the issue to you, kindly look into this matter as urgent.
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Barry W
(@bhwizzy) reported
@CharlesSchwab I never thought it was possible to have worse customer support than @etrade , but you are bad. A bad look when you get caught lying to a customer.
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The World According To Me
(@Wrldccrdngtm) reported
@trvsrdrgz2 @etrade Know what, now that I think about the issue date on the warrants is probably the purchase dates of stock. The fraction of the warrant is probably because I purchased less than 10 shares of $GME on that day. This still seems the wrong way to issue warrants.