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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (44%)
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Website (33%)
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Trading platform (23%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Colchester |
Login | |
 Columbus |
Trading platform | |
| Atlanta |
Trading platform | |
| Los Angeles |
Website | |
 Reşiţa |
Login | |
| Metuchen |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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mslish
(@mslish) reported
@etrade two hour wait time to speak to customer service?! Really???!! There HAS to be an easier way to get customer service short of just transferring out all of our shares to a better broker...PLEASE ASSIST!
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Harold Miller
(@wisdom_is_cause) reported
@charliekopp @insurancevet @etrade I’m having the same issue right now
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Vin♓
(@DarkPisces13) reported
@insurancevet @etrade I agree. Thought it was a problem with my password at first
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Joshua
(@Snowy_Core420) reported
@etrade @abftp etrade i need help what is going on with the website
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Dr. P
(@Dr_P_stocktalk) reported
@insurancevet @etrade I’m sure it’s a standard “but the time change” maintenance / update issue. Not a great look from a customer service standpoint, though. People get nervous when you tell them the 💰 is all gone...
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Chris Sale’s Neck | Tanner Houck Truther
(@redsoxslut) reported
@etrade your servers down? I’m not able to log in on my phone or my computer and it’s saying my password is wrong (even when using Face ID) and none of the reset links are working. The website is just completely ******.
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J_operator
(@J_operator1) reported
@etrade Whats wrong with your service right now? I can't log in because "my password has been changed". So I perform password reset procedure. After the whole process of verification and new password selection......Your website says "unable to reset password. Call customerservice
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Ian J
(@_IanJ) reported
Why is it that everytime I try to call @etrade the wait time is over 90 mins. WTF?!
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Curiosidades sobre o Canada 🍁
(@Sobre_o_Canada) reported
@TimBovee @etrade Are you trying to get over your account related issues?contact @jassim200936 Twitter, they help with all hacked, banned, disabled,locked account related issues, she’ll help you ✅
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this is the way💎🤲
(@learn2techwoman) reported
@insurancevet @etrade I was freaking the hell out that someone hacked my account. Thank you so much for posting it's a maintenance. Can't believe they didn't announce this by email
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Tommy from wii sports
(@Tommywii12) reported
@RJBrown129 @etrade Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you
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Sum Dude
(@sumrandodude) reported
@etrade I sold the stock on the 3rd. What's the problem
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Reggie Whisenton
(@ReggieWhisenton) reported
Yo @etrade what’s up with the 2 hr wait time for customer service and the no live chat option?
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Ken
(@kenmn007) reported
@etrade do not use this company Been on hold 5 hours between last night and today and no help. This is our money and we can not even get help with our accounts
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Christopher Reams Sr
(@insurancevet) reported
from
Paradise, Nevada
@etrade how about you all let customers know, you all are doing maintenance. Give advanced notice!
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Christopher Reams Sr
(@insurancevet) reported
@Dr_P_stocktalk @etrade Exactly. 4 hours ago I was able to log in. Now I'm like wtf!
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Ken
(@kenmn007) reported
@etrade some one needs to message me I invested 10k and there was an error and after 2 hours in 30 mins the representative disconnected with me
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Kimmy Base
(@KBase90) reported
@Ohh_Geesz @etrade At least we know it’s not just our accounts having issues. Hopefully this doesn’t happen during trading hours😬. I was getting irritated too lol
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Shanhe Yi
(@shanheyi) reported
Dear @etrade your custom service call to speak with a representative has a wait time for 2 hours?
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sdpk
(@TheincrediblePk) reported
@etrade are your servers down? Not letting me login. Are our accounts safe?
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Mitch Dinkins
(@MitchDinkins) reported
Wondering what kind of awful bisdev deal led to @etrade ‘s worst in class MFA. Why would you force the use of Symantec VIP, no one wanted another auth app.
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Ra'Shad
(@RJBrown129) reported
@Tommywii12 @etrade What problems did you have
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Tim Bovee
(@TimBovee) reported
@etrade I'd love to take advantage of these opportunities, but I've been locked out of my account for a week, online fixes don't work, and it's impossible to get customer support by phone. If this goes on you'll be causing me real financial harm.
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moe 🦍🍌🚀
(@ShihabMoe) reported
@J_operator1 @etrade Same issue here , what’s going on ????
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Penny_Stonker
(@PennyStonker) reported
@etrade Why can't investors dollar cost average into individual stocks? Fix that, @etrade. I want to make periodic investments in $pltr!
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Kimmy Base
(@KBase90) reported
@Ohh_Geesz @etrade I can’t login either
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Charlie Kopp
(@charliekopp) reported
@Ohh_Geesz @etrade She seems like it. Hopefully it’s just weekly maintenance.
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ICU OT
(@icu_ot) reported
Sure would be nice if @etrade could make direct deposits to @coinbase. Taking three days to clear and transfer funds to a bank with the technology that’s available today is stupid. This problem seems like an easy fix for @FlexaHQ. $AMP
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oG🗽🇵🇦
(@Ohh_Geesz) reported
Is @etrade down ?
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billydslc
(@billydslc) reported
@etrade is having a major outtage (actually it is just a maintenance window) running til 5 am. Wish they would update the sites or phone line to say this rather than having to Hold @timothysykes #sykesworld $MS #sykesconference