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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (40%)
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Trading platform (33%)
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Website (27%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Phoenix |
Login | |
| Palm Coast |
Login | |
 Sollentuna |
Trading platform | |
 Santo Domingo |
Trading platform | |
| Las Vegas |
Trading platform | |
| Camden |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Random Letters Capital
(@SFWTrades) reported
Can you help me understand @etrade pro is showing me streaming $CCIV trades... and all quotes are delayed by minutes?
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Buddhafullife
(@Buddhafullife1) reported
@etrade poor customer service. Class action!?!? Lost $25000 backup withholding, they failed to pay me back. Their excuse is because they joined #JPMorgan. Costumer service said I was not the only the one there are many. I don’t need the apologies I need the money back.
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Hood Lifter
(@HoodLifting) reported
@etrade pls fix problem now
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$Alongapojoe$
(@jpsmathers) reported
@etrade Worst trading platform available. 👎👎
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Kimbra Ritchie
(@kimbra_ritchie) reported
@etrade way to turn your nose up at traders by removing their ability to make custom scans. Your etrade pro is now a worthless platform and your live action scans on power are crap. Bad move and total lapse of judgement on your part. Fix it. @MorganStanley
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NorCal49er
(@NorCal99064465) reported
@etrade Incompetent hacks! you have BILLIONS in working capital FIX THE DAMN APPS!!!!!
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blue13capital
(@blue13capital) reported
@etrade JFC ENOUGH. ******* FIX THIS.
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dr
(@danrich88) reported
@etrade .... 122 min wait for online chat ????? I don't even want to know what the phone wait is. Bad business.
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billrider321
(@billrider321) reported
@etrade why is e*trade not working from morning
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meevalerie
(@meevalerie) reported
@etrade Fix your wait times for Customer Service or lose my business. I waited for two hours on two different days to reach customer service because it was the only way to transfer cash from my Roth to my bank account. Unacceptable. There ARE many other choices. Fix it or lose us.
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Alex Hodge
(@HodgeAlex) reported
@etrade I sure wish I could trade today... Glad to see you are addressing the problem.
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Delivering the Knockout 🥊🥊🥊🥊
(@NowIamN) reported
@etrade you guys are TRASH!!! I have spent two months attempting to reach you! Office in Irvine CLOSED. Call the 800 number wait times are 139 minutes or longer (that’s 2 friggin hours). Submit the online support form NO RESPONSE. You’re holding my MONEY and I WANT IT!
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The Daniel Martin who follows all the other ones
(@dtm609) reported
@etrade Well, clearing the cache and trying another browser didn't work - that page (Accounts -> Orders) is broken. However, the details I needed were in the "Trade Confirmations" documents, so thank you for that workaround.
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buraq72
(@buraqialper) reported
@etrade even robinhood is better than you!! Fix damn problem!!
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Blake Phlegmatic
(@theraceforever) reported
the most mindblowingly stupid thing about the @ETRADE website is that it tries to AUTOCOMPLETE the ticker symbols you enter into the ticker field !!WHEN YOU TRY TO BUY/SELL!! and it doesn't even cull the suggestions from stuff you've already traded, just RANDOM TICKERS DURRR
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Kentucky woman
(@llrubison) reported
@etrade if you want to keep my business stop advertising on fox until they hold hosts and guests responsible for telling the truth NO conspiracy theories or unsubstantiated rumors with outfacts to support they should put up or shut up
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米株親父
(@beikabu_oyaji) reported
@etrade Hey, my Power e*Trade can't connect to your server.
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🚀🚀 0001 TRADER 🚀🚀
(@0001_Trader) reported
@chekabounce @etrade It is what it is, you have to try something new if that other broker is not working out!
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Adam N
(@ANavarro2422) reported
@etrade power etrade app not working?
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billrider321
(@billrider321) reported
@etrade wtf happened to your app
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Scott Lehman
(@ScottL0413) reported
@etrade Do not use E*TRADE, worst service ever
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Coganc Kingpin
(@coolinoutwest) reported
@etrade has the worst customer service I’ve ever dealt with. ******** y’all doing over there man?
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James Sun
(@LSKMSun) reported
@etrade Your system is still down!!? WTF!??? And you didn't even bother notifying???
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wowokaywtf
(@FIoodeM) reported
@etrade you guys are pieces of ******* ****. fix the ******* platform. quit jerking off. lets gooo
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SLINGSHOT
(@SSLINGSHOTT) reported
@etrade I’ve been having issues with both of your apps since the opening bell costing me opportunities. I deleted both apps and downloaded again and STILL the same issues occur. What’s going on??
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Abii Legal
(@AbiiLegal) reported
@etrade why is your customer service so ridiculous? 162 mins for chat, endless loop on the phone and 2 days for email reply??? It's 2021, do better. Let me move my account peacefully.
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Michelle
(@MFletcher96) reported
Has anyone else had a problem with @etrade lvl 2? some tickers it doesn't show the bid or ask.
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Oded Rabani
(@OdedRabani) reported
Why @etrade is so slow today ?!
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Windlord
(@Windlord9) reported
@etrade Known acc/pass not working, reset password asks to verify tel# - "unable to process at this time", call the hotline 28 mins wait, support can't hear me, called again on another phone, 24 mins wait, support can't hear, try online chat - wait time 130 mins, is this a joke?
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The Daniel Martin who follows all the other ones
(@dtm609) reported
Hey @etrade , the functionality on the "Orders" page where you click the ">" next to an order to get the details of that order has been BROKEN FOR WEEKS. I'm trying to collect information for my taxes, and can't find information on commissions paid anywhere else. What gives?