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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (52%)
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Website (32%)
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Trading platform (16%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Alden |
Login | |
| Farm Hill |
Login | |
| Duluth |
Login | |
| Thousand Oaks |
Website | |
| Orlando |
Login | |
| Lakewood |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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MMTLP Investor
(@mmtlpinvestor) reported
@msharif83 Have criminals been buying customer shares directly from the brokers (@etrade or @TradeStation) for approx $1000/share during the U3 trading halt? To me, that makes it clear that the garbage basement 'insider' price is $1000. It's that plus pain, suffering & emotional distress
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Jennifer Welsh
(@Its_Jenn_Here) reported
I understand websites have trouble sometimes. But @etrade should proactively address the situation.
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Luke Robinson
(@lukerobi) reported
@etrade Your platform is throwing errors, running slow, and in the mean time my account is dropping because i cant exit any positions...
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Ernest C. Smitten 🇺🇦
(@ErnestC_Smitten) reported
@ValidGuru Any idea how I can block my broker @eTrade from auto-closing my ITM options at the worst possible price several hours before market close?
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Money Savvy Mindset - Chris 💵
(@MoneySavvyMind) reported
Yo @etrade get your slow *** platform together. Trying to make some moolah..
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Donny Stock Trader
(@DTradee) reported
Is anyone else having super slow issues with @etrade ??
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Gordon Wood
(@w13434982) reported
@thru_wandering @etrade I just called etrade customer service. We can buy but not sell due to the R/S, which they confirmed. I can only guess the reasons why the company wasn't out in front of this. Maybe to catch out the short sellers? Either way, I'm going to ride it out.
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Paul Atreides
(@SaltyChalkDemon) reported
@etrade fix your ****, can't access my accounts you *****
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Chad Krout
(@ChadKrout) reported
@etrade how do I contact support? I have questions on my $mmtlp shares and can not talk to anyone online. Thank you.
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JulieBlue
(@SumptinSmells) reported
@etrade Not as bad as selling MMTLP telling your clients for months that they would get the NB share in their account on the issue date and then not having the dividend share they are due because you allowed short selling of a series A preferred share on your platform.
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Sarwar Jiwani 🐝
(@SarwarJiwani) reported
@etrade I have some questions and issues with my account
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Kenny Whiteman
(@RealKWhiteman) reported
@Metamaterialtec Funny I still havent received my shares but @etrade had no problem charging $38 reorg fee and cant guarantee my shares (which I will gladly sell them for $1000/share) #finrafruad $MMTLP
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triigr
(@triigr) reported
@etrade How can you charge a $38 "reorganization fee" on $MMTLP holders who did NOT authorize their shares to be carried over to Next Bridge Hydrocarbons. Not only is @FINRA deciding our investment options now you kick people while there down? You should be ashamed. #MMTLP
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Bobby
(@Bobbysview) reported
@william_tirri @etrade MMTLP should be able to help with that, but #Finrafraud has them *******
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Otto Katz
(@OttoKatz42) reported
@jason_kint I need to call @etrade for a password reset, the online system won't let me do it online. Every time I call they tell me the wait time is > 30 minutes. For a password reset. I don't have time for that. So my account is unretreivable because they don't pay for enough help.
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lesley hafalia 💚
(@LesleyRHafalia) reported
@etrade Put the damn scanners back.
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TwoThree💥
(@TwoThreeTrades) reported
@etrade nice update, but your mobile app is still broken. Bid / ask volume etc, all of that info is not showing on quotes.
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Donny Stock Trader
(@DTradee) reported
@XylMorph @etrade I did not take a screenshot of the error
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James Sun
(@LSKMSun) reported
@etrade junk service!!!! You really ****** up the quotes
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Barry Hamm
(@BereaGrindstone) reported
@etrade is the etrade platform slow today?
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Gary Brode
(@Gary_Brode) reported
Example 1: Financial Services I'm currently traveling in Thailand, and my @etrade (owned by @morganstanley) ATM card expired. Customer service blamed me twice in two contradictory ways. Then told me they couldn't send a replacement card.
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Hefling Farm Supply (blue checkmark)
(@BrianTheJarvis) reported
$mmtlp I noticed today I owe @etrade $38 for something that I cannot see as their drop down menu instantly rolls back up when clicked (convenient). On hold waiting for a rep. Did anyone else get charges? I assume it is for AST transfer. #finrafraud is real
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RxCycle
(@MerryApothecary) reported
Ahh, @etrade is have login/system issues the day prior to CPI data release...of course.
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Jess💪#1 Clodsire Stan
(@imjess_saiyan) reported
Are you kidding me @etrade ? My account was restricted for unknown reasons 4 years ago. You claim to have 24/7 support yet every time I call there's a 30+ min wait and I'm hung up on 17 minutes in. I have been trying to resolve this for 4 years!!!
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Lightning
(@_____Lightning) reported
@etrade has great customer service, but when you go to tell them how good their service was, their automated system proceeds to mess up. Hearing "I'm sorry" in a computer generated voice is my personal hell.
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SunshineDreams
(@RealBee1111) reported
@Pikewich2 @etrade They drove the value down to 3 cents that’s the price the synthetics will be charged at to cover the hedges unload their problem we get nothing and 12 was the high. Merry Christmas.
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Joey #FINRAFRAUD $MMTLP
(@Joey83791303) reported
A big **** you to @etrade for the 38$ reorganization fee #finrafruad $mmtlp
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xxxxxxx
(@DBL_OH_7) reported
@etrade Why are you advertising on Twitter when Elon Musk just banned and suspended tons of journalists for no reason? That's what I would like to know... i'll make sure and spread this to all of my connections and network that ETrade is still giving money to Elon Musk
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James Sun
(@LSKMSun) reported
@etrade @MorganStanley fix your es options quote!!! There are Dec 17 options???
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xylinda morpheus
(@XylMorph) reported
@DTradee @etrade Donny do you have a screenshot of the error message? Thank you