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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (41%)
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Website (30%)
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Trading platform (30%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Mohnton |
Trading platform | |
| Laredo |
Login | |
| Needham |
Login | |
 Kralendijk |
Website | |
| Charlotte |
Website | |
| Elmont |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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🐸PepeLivesMatter🐸
(@pepe8588) reported
@etrade customer service is a disgrace I have been waiting for a representative for 4 hours . I’m closing this account ASAP …
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Darren Reese vol. 2
(@LifeWithDReese) reported
It would be nice if @etrade app didin't crash every morning so I could sell when I wanted to
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Joweezy
(@marinara_j) reported
@nismith_jam @etrade They used to be so good at being available when you called. so sad to see how the customer service has gone down. It has been like that for a while now.... idk how they havent figured it out yet.
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David Owens II
(@owensd) reported
Signed up for @RobinhoodApp just to see what all the fuss is about (besides the $GME issues). The UI is pretty, shows import overview data clearly, and the iOS Widgets actually work (unlike @etrade's), but portfolio and list management stinks.
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No Unity Without Justice
(@MikoAdaya) reported
@etrade Apparently you can't even run your own tech support. And hackers are going to loooooove that driverless software.
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Jan Edmunds
(@janedmunds) reported
@etrade Why can’t I make a simple withdrawal? This is ridiculous that I can no longer do this online. I need this immediately and can’t wait on hold for an hour. Poor customer service!
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Torch
(@thebuttterknife) reported
@etrade You know what I am tired of is E*TRADE APP not working properly the first 30 minutes of trading! Selling and buying issues the first 30 minutes of market open needs to get fixed.
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Chow Yun-Fat
(@ChowYun_Fat168) reported
@etrade another shitty open again! Fix your platform E*TRADE pro laggy AF! Fix fix fix. $clov $sndl
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***** Meatsauce
(@WillyMeatsauce1) reported
@bankomcfly2 @etrade I'm seeing several users on TD are showing down 100% so maybe these brokers are having some severe internal issues. Regardless, it's not fun seeing yourself down nearly 3k over the weekend and no one has any answers as to where it went 💀 They'll call me Tuesday, they say...
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Lisa
(@LisaLi1896) reported
@etrade What's going on with your site? Since last night, you are blocking people from seeing certain info....Still going on this A.M. FIX IT PLEASE.
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Sterling Fisher
(@SterlingFisher8) reported
@etrade customer service literally so SLOW!
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👾
(@bankomcfly2) reported
@WillyMeatsauce1 @etrade Hmm. Could literally be an internal network feed issue that may fix itself later today. I’ve seen balance errors before that were auto fixed within 24 hrs. Obviously that’s a big maybe in this situation.
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Andrea Brassard
(@andrea_brassard) reported
@etrade worst customer service ever! I requested that my deceased husband's E*Trade account be transferred into my E*Trade on January 7. I emailed Beneficiary Services on January 25 - silence. I emailed Beneficiary Services today. I waited on hold for 1 hour and 12 minutes
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***** Meatsauce
(@WillyMeatsauce1) reported
@raymalouf @etrade This is now the 4th time I've had this issue with etrade on a weekend. The other times it was due to holding positions through a merger and the new ticker took a weekend to update the cost basis. Couldn't tell you what the issue is now
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kenzieeeee
(@mckenna25824681) reported
@etrade or at least post a message letting us know your trying to fix it
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Etcnox
(@Aoatroxhack) reported
@ahhbreeezy @etrade HMU for account recovery and bug fixes
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Kate ⚓️
(@katiepierce___) reported
@etrade customer service is AWFUL. I’ve been calling, chatting, messaging to no avail. Now I can’t even send a message cuz of some error!
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Kyle
(@Kyleculus) reported
@etrade Is your fax number currently down? Been trying to send something but it keeps failing
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Andrea Brassard
(@andrea_brassard) reported
@etrade Beneficiary Services said there was penny in my account so it could not be closed! Worse customer service ever
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Chris Siebert
(@chrissiebert20) reported
It’s just awesome when I can’t login to my account every single morning at 9:30am. Ironic? Fix this @etrade
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kenzieeeee
(@mckenna25824681) reported
@etrade please fix your ****
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NI SMITH
(@nismith_jam) reported
@etrade What's the deal with #ARTL restricted for purchases and one hour wait on the phone for customer service. I'm going to post each time a stock is restricted so all will know because it's becoming more frequent
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Andy Spencer
(@aspencerTweet) reported
Ah great - it's not just me. @etrade customer service is abysmal. That 65 minute chat wait was abandoned by me after 240 minutes. Email response is a form-letter FAQ. I won't bother with the 800 number #customerservice #failure
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Shelton Johnson
(@WallstPlaya) reported
@mckenna25824681 @etrade This is horrible, trying to trade w/these issues popping up!
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Keach
(@Peachy_Keach) reported
I'm starting to think @etrade customer service doesn't actually exist and it's a social experiment to see how long they can keep people waiting to looping compressed music
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melissa a
(@msmel007) reported
@etrade The WORST bank in existence. Been waiting on checks and an ATM card since January 14th. They were “reissued” two weeks ago, and told they’d arrive by this FRIDAY. NADA, ZIP, ZERO!!! WTF?!!! You guys are the WORST. JUST TERRIBLE!!! 🤬🤬🤬
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Ben
(@Ben45781333) reported
@etrade garbage customer service and you guys know it and aren’t doing anything about it
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Ray Malouf
(@raymalouf) reported
@WillyMeatsauce1 @etrade Gotcha - I’ve had Issues with Fidelity not showing my funds before. Turns out it was related to some type of delayed processing. Very annoying
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Nachooo Trader
(@Nat10837922) reported
@ETRADE fix your damn system orders not going thru and slow as death ...
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NI SMITH
(@nismith_jam) reported
@etrade What's the deal with ARTL restricted for purchases and one hour wait on the phone for customer service. I'm going to post each time a stock is restricted so all will know because it's becoming more frequent