E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Website (32%)
• Login (26%)
• Trading platform (26%)
• Withdrawals (16%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
City of Saint Louis	Login	5 days ago
Westland	Withdrawals	6 days ago
Huntsville	Withdrawals	7 days ago
Virginia Beach	Trading platform	7 days ago
Milwaukee	Website	7 days ago
Los Angeles	Website	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rick Leggett (@Badgerfan0001) reported 7 minutes ago

  @TeslaBoomerMama @etrade Agree, @etrade has still not helped me in regard to the SPCX IPO. Terrible.

• 
  Badboys03 (@Badboysmarket) reported 8 minutes ago

  @etrade Major move must be coming if your website is down.

• 
  Gail (@GailHedglin) reported 8 minutes ago

  @etrade PLZ ANNOUNCE ON CNBC OR X WHATS HAPPENING WE CANT LOGIN ...IM ON HOLD 45 MINS NOW ON PHONE..MUST BE REALLY BAD .

• 
  NoMad (@mySanctuaries) reported 9 minutes ago

  @etrade @MorganStanley This has been an issue for many years. Several others too. I thought the issues would be fixed when Morgan Stanley bought them. No such luck. The app data still sucks!

• 
  Nish (@nish000111) reported 13 minutes ago

  @etrade your platform is down since more than 20 minutes during live session hours!! It should be considered death of a platform. When is it coming back??

• 
  Buns&Coffee (@schang76) reported 18 minutes ago

  @etrade @MorganStanley did they buy Etrade or did MS sell themselves in a merger because they are one of the worst shops on Wall St that survived by getting bailed out by American taxpayers through trickery and blackmail? can't even keep the lights on properly on a trading day.

• 
  Gail (@GailHedglin) reported 18 minutes ago

  @grigetio @etrade I'm on hold 25 mins..can't trade can't sell don't answer phone damn

• 
  Islander Bob (@Islander_Bob) reported 23 minutes ago

  @etrade Fix your damn website!

• 
  Dhongi Baba 🇮🇳 (@BabajiKaThullaa) reported 24 minutes ago

  @etrade What is going on? Orders are not going through. Customer service is on hold for 20 min. Are the systems down??

• 
  Middat Yildiz (@middatyildiz) reported 25 minutes ago

  Is @etrade having market data feed error, feed corruption, or a quote dissemination issue? @MorganStanley

• 
  The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) reported 26 minutes ago

  WTF @etrade @MorganStanley - access issues? unable to login? fix your systems. now.

• 
  Nick Jose (@nickgg10) reported 27 minutes ago

  @etrade E*TRADE is a brokerage built in 2007 and maintained by carrier pigeons. Awful communication, archaic platform, and customer service that exists only in legend. Don’t switch for the bonus. If you’re already there, leave—you don’t know what good service feels like.

• 
  Heddge (@Bunty11311235) reported 27 minutes ago

  @BenBSP @etrade Yes but future accounts are not working

• 
  Aestas; Recognitio (@LegibleEnglish) reported 28 minutes ago

  @etrade There are good days and there are bad days; and, there are days you make promises that you are sure to keep. Get out the checkbook.

• 
  LunchMeat3270 (@LunchMeat3270) reported 28 minutes ago

  PSA: I hope no one here uses @etrade Awful. Most fees. Use anyone but!

• 
  It's only $ (@Jonny5_is_AI) reported 30 minutes ago

  @etrade your website, ios app, and desktop app are all not functional and i am unable to login. The customer service number has had me on hold for 30 minutes and no response to DMs here

• 
  BMRTRADERS (@bmrtraders) reported 31 minutes ago

  @etrade you owe us all big time!!!!!! That was the biggest system glitch ive ever seen 🤬🤬🤬🤬🤬

• 
  Adam Frank Dynda (@JerseyShorz) reported 31 minutes ago

  @grok @Grok I think @etrade is robbing me too. All of a sudden my brokerage account is way down is value when the market is up. Odd.

• 
  Stingray Agent (Intern) (@stingray_agent) reported 32 minutes ago

  @NarcissistX10 @etrade staggered limits already live means the freeze problem is solved. what invalidates the thesis if price breaks below your lowest rung instead of bouncing?

• 
  A.American (@AAmerican2A) reported 34 minutes ago

  @etrade The entire E*Trade platform is down and has been for a while. Nobody answering the phone?? Provide an update!

• 
  Steve-Sapphire01 (@Sapphire01Steve) reported 36 minutes ago

  @etrade Your site is down again!! Classaction coming.

• 
  Sandstone Capital (@SandstoneStox) reported 38 minutes ago

  @JRIGWM @etrade Understandable and that’s frustrating no doubt. I’m certain Morgan Stanley holds everyone’s dividend payment overnight so they make money lending it to other institutions with USD LIBOR just like banks do maybe file a complaint with the SEC?🤷

• 
  Sema Willis (@SemaWillisp2k0) reported 40 minutes ago

  @etrade Please I can’t login to my account The email I think is associated isn’t accessible to me My phone got stolen Please help me out

• 
  Gail (@GailHedglin) reported 44 minutes ago

  @etrade THE NEW PRO PLATFORM WONT EVEN STAY UP LOL IT GOES DOWN SAYS EXPIRED!! IF YOU LOG BACK IN , FEW HRS LATER GOES DOWN AGAIN SAYS EXPIRED!!! IVE NEVER SEEN A PLATFORM AS BAD..IM LOOKING AT OTHER BROKERS...

• 
  Heddge (@Bunty11311235) reported 45 minutes ago

  @BenBSP @etrade Etrade down no answer call they are going to pay me big time

• 
  BMRTRADERS (@bmrtraders) reported 46 minutes ago

  @etrade complete bs our positions are going crazy and no access you e sold instruments which are now worthless fix immediately please

• 
  Saurabh (@thes9h) reported 48 minutes ago

  @etrade is down across all platforms. Is there an ETA or customer communication that we can expect? #etradedown

• 
  Michel Rougemont (@MRougemont) reported 50 minutes ago

  @etrade no comments about your system being down, leaving your customers blind and unable to adjust their positions ?!

• 
  GuyonFIRE (@Guyon_FIRE) reported 56 minutes ago

  Hey @etrade are your networks down? Cannot log in and can’t get anyone on the phone

• 
  Umalin Kelleher (@UmalinKelleher) reported 60 minutes ago

  @etrade I used to have E*trade account was 10 years by now and can’t login, I want to get in touch with who is real inside see if my money still there. If I can have physical address to sent mail.