E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (61%)
• Website (29%)
• Trading platform (9%)
• Withdrawals (2%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Hawthorne	Trading platform	1 day ago
Brasília	Website	6 days ago
Brookhaven	Trading platform	6 days ago
Atlanta	Website	6 days ago
Minneapolis	Login	6 days ago
Schaumburg	Login	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Author Brett Scott Ermilio (@BrettErmilio) reported 6 minutes ago

  @etrade Bad look and no info on the downage. Def need to move a chunk of my money to my Fidelity acct so I can at least have more balance. This happens too often with this platform.

• 
  Paolísima Individualista ✍️🗽💕 (@Paolisimas) reported 9 minutes ago

  @etrade Why is your platform down while we are in a middle of a trade? Are you going ton refund us is we face a loss?

• 
  Sean R (@PennS53313) reported 10 minutes ago

  @etrade WTF is wrong with your trading platform.... its not loading. .. THIS IS UNACCEOPTABLE... how bout an update... the wait time to talk to anyone is over an HOUR!!!!! WTF??

• 
  Emre Taştepe (@tastepee01) reported 11 minutes ago

  @etrade Could you please send me the customer service email address privately? I need to contact them via email.

• 
  Nota Gaylib (@dfdfdfd243799) reported 13 minutes ago

  @GailHedglin @etrade nope, still not working. Losing thousands.

• 
  Bren (@Brenw) reported 18 minutes ago

  @etrade What's the contact number for Ireland service desk? I've tried 1800 90 3588 (not regcognised) and +1 650 599 0125

• 
  LunchMeat3270 (@LunchMeat3270) reported 18 minutes ago

  PSA: I hope no one here uses @etrade Awful. Most fees. Use anyone but!

• 
  Goyim (@AnonGoyim69) reported 21 minutes ago

  E*Trade @etrade might be the worst broker/investing app there is. Horrible app from 1997 that never changed, can’t buy anything overnight like other brokers, getting tired of it. Any suggestions on where else to take my money?

• 
  Jeff Gawlinski (@JeffGawlinski) reported 22 minutes ago

  Our stock purchase is through @etrade but the service is awful and can't connect to anyone. Next employee pulse meeting, will bring this up to see if a different platform would be better who provides better support.

• 
  Virtualarry (@Vocabutesla) reported 22 minutes ago

  @TeslaBoomerMama @etrade I have been with etrade for over 10 years. They have always been great. Absolutely no fees for banking with minimum balance which my Roth satisfied. With that comes the ups and downs of “virtual banking” I have not had a traditional brick and mortar bank since year 2000. Back then people thought i was crazy “your information will get hacked etc”. The etrade acquisition by Morgan Stanley complicated some things. Extremely slow to update systems to modern day standards. Took years to fix some online issues and services offered. Simple things like access to Zell. I registered for ipo access over a year ago. Nothing to do with Soace X. Everything to do with being prepared for future opportunities. I would be cautious with situations where someone is registering too close to the time they want to participate in an ipo. Not saying this person is not qualified but sometimes the things need time to iron out. Phone calls with etrade representatives etc.

• 
  Lee (@ldev117) reported 23 minutes ago

  @etrade market depth, L2 completely down, wth, fix this garbage.

• 
  Buns&Coffee (@schang76) reported 24 minutes ago

  @etrade @MorganStanley did they buy Etrade or did MS sell themselves in a merger because they are one of the worst shops on Wall St that survived by getting bailed out by American taxpayers through trickery and blackmail? can't even keep the lights on properly on a trading day.

• 
  mblaso (@blaso96) reported 26 minutes ago

  @etrade are wires down?

• 
  Phil Davis (@phildavis40) reported 30 minutes ago

  @ericses @SawyerMerritt @etrade Same here, WTF. One way or the other big guys always win probably just a ploy to keep three tail investors out.

• 
  MAKBOT (@MAKBOT) reported 39 minutes ago

  @etrade your Support team have not responded to me since Dec 2025. How do I submit a formal complaint?

• 
  THE PENNY HEIST (@TheeEvilHag) reported 39 minutes ago

  @TwoThreeXYZ @etrade My etrade was working … been trading without issue today

• 
  Goodlife Capital (@goodlifecapital) reported 40 minutes ago

  @TheTradingNinja @etrade Yeah, the app is down for each trade

• 
  Ashley Ansley (@ashley__ansley) reported 40 minutes ago

  wtf @etrade what is happening!

• 
  Izzy (@diamondguyizzy) reported 40 minutes ago

  @fundmyfund @etrade THIS IS AWFUL

• 
  Badboys03 (@Badboysmarket) reported 41 minutes ago

  @etrade Major move must be coming if your website is down.

• 
  Bob McCormick (@bmccormick70) reported 41 minutes ago

  @TheAthletic @etrade The NCAA should be EMBARRASSED as the way the S Carolina/UCONN game is being officiated. It’s RUGBY, not basketball!! Why have the best teams playing, and allow everyone to hold, push, and grab!! It’s AWFUL!!

• 
  sachin sanghi (@sanghisa) reported 51 minutes ago

  @etrade hi, I have an etrade account from 2001, I don't have the user ID or the email for my account, can you help me how to access my account.. I have the paper statement from 2003..

• 
  TwoThree (@TwoThreeXYZ) reported 51 minutes ago

  @JoldersmaBrian @DanielMCharter @etrade I loved it until lately. Constant log in problems and lag

• 
  Heather (@KaplanHDG) reported 52 minutes ago

  @monomyth @etrade I’m having the same problem. The participate button was greyed out and now I’m getting the same error message.

• 
  Jeff (@__makemoves) reported 52 minutes ago

  @etrade down. Can't exit trades. No chat support. Phone number busy. Zero support. Absolutely awful!

• 
  BMRTRADERS (@bmrtraders) reported 54 minutes ago

  @etrade you owe us all big time!!!!!! That was the biggest system glitch ive ever seen 🤬🤬🤬🤬🤬

• 
  Behailud (@asnake_behailu) reported 56 minutes ago

  @etrade unable to login, it says "we are unable to process your request..."

• 
  Ppal (@ppal4sure) reported 1 hour ago

  @etrade is e*trade down? I am not able to access the account?

• 
  Citizen Watch Report (@Citizenwatchrep) reported 1 hour ago

  @Faf_314 @etrade I submitted my case for compensation. If they proved yours please update me. First time I ever lost money due to outage, scary af

• 
  Chad South (@TheRealCBones) reported 1 hour ago

  Had a check washed (fraudulently cashed) from @etrade account. Filed a police report, filled out required paper work and it has been over 40 days. No resolution, despite weekly calls to customer service. Really shocking they aren't fixing this like normal banks.