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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (49%)
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Website (33%)
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Trading platform (18%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Website | ||
| Trading platform | ||
| Login | ||
| Login | ||
| Login | ||
| Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Michael
(@PoonTangler21) reported
@etrade hey. Are you guys having problems this morning? I tried selling some ark at market, didn't fill. Tried buying some gme at market around 215, didn't fill. And now I can't log into my mobile account.
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$WAVE
(@cptwave) reported
7:40 and we’re starting with the broken app already huh? @etrade
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Sir Timmy Tweets A Lot (pause...not)
(@timmay2213) reported
@PFTCommenter @etrade sucks.. get it trending. Trying to keep the small guy down!
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WulfTrading
(@WulfTrading) reported
@etrade Fix your app so I can sell my ****. On the same BS for so long.
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CrippledByRipple
(@Ripplecrippled) reported
@etrade Worst. Platform. Ever. Now market orders aren’t being taken?!?!? WTF.
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Brian Bader
(@BrianBader) reported
@ChartingOptions @etrade cant even get a market sell order filled! **** @etrade
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Mike
(@Mike_Riter) reported
@MotoGFX @etrade Same here I’ve never had issues with @etrade before this year. They really let us down
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Tonka
(@TonkaTruck4) reported
@etrade platform is a disgrace. I'll be moving my funds out this week. Enough of this. Yes , I've talked to your support team on more than one occasion.
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Brand
(@FrayedEnds21) reported
@etrade You won't answer your customer service line or live chat?
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Ed Blackburne
(@EdBlackburne) reported
@RafaelManzara @etrade @etrade Terrible platform performance this morning. Buy Order opened and confirmed but your own quotes show the Bid lower than mine and yet the order WILL NOT FILL Obnoxious
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William W
(@WilliamWangNYSE) reported
@etrade please fix your power ETrade platform. Trades are not being executed!!!! You just costed me 10k this morning.
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Lawrence Peterson
(@UncleToughStuff) reported
@etrade come on guys. Fix the platform!
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solodolo
(@moneyman2422) reported
@Women_Truths @brittnychrissy_ @etrade I tried after your suggestion, not working for me unfortunately! Rebooted E*Trade Pro now, hoping that does something... Thank you for the suggestion! Frustrating morning.
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Anastasia
(@_____Tasia_____) reported
@evan_stroud @shmolex @etrade Seems to be fine NOW. Issues cleared up about 20 minutes ago or so.
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Mr.BUIDL ⟠
(@MrBUIDL) reported
Karl Roessner, former E-Trade CEO and Lefteris Acquisition Group CEO, says "retail needs investment education and a holistic look at regulation" I guarantee he never said that or thought that while acting CEO of @etrade. $GME halted again and down 25% on the day. #bitcoin
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VR Traveler 1.0
(@OutCents) reported
@magicmiketrader @Jcazz17 @etrade Same here...E*Trade is awful this morning.
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kaly
(@kaly11681776) reported
@etrade Web interface is slow as hell today
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S C O T T Y !
(@ScottyHilton) reported
@EricTAuthor @jmRLW3lsMN5S6QM 90 minute hold for @etrade chat support
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Shannon Exum
(@slexum) reported
@etrade Why are buys not executing, WTF is the issue here?
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HoustonP
(@_tradingpennies) reported
@MysteryMan_777 I had canceled an order on a position over 30 minutes ago and it just filled qs it said it was processing the cancelation for the last half hour. And im instantly down 25% @etrade wtf
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NeverstopTrading
(@NeverstopT) reported
@etrade seriously? My pervious order just sits in cancel and it won't let me sell?? No customer service by phone or chat??
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The Ape Of WallStreet
(@BBrizzyy) reported
@etrade your the ******* worst
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Jay
(@4topstocks) reported
Delayed fills and platform issues @etrade. Customer service number doesn’t work either. What’s up with this @etrade??? Give your active traders a dedicated support line. How can we reach someone now??
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GearFund
(@Gear_Fund) reported
@Ultra_Calls Yep @etrade is terrible! @WebullGlobal is executing all trades seamlessly
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JackBlacker
(@JackBlacker6) reported
@etrade @davidfaber @cnbc Please get Etrade on the phone. Not trades going through. People are getting hurt bad by this. You need to do something.
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Evan
(@evan_stroud) reported
@DearMrSkully @etrade If you're talking about $GME that's a halt, not an etrade outage.
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RAM
(@RafaelManzara) reported
@etrade can’t even close my position because your platform is basically frozen. Support wait time well over 90 minutes. So far cost me tens of thousands of dollars. I’m done with you.
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Kevin Barman
(@KevinBarman1) reported
@etrade if you're having technical issues you should alert your users so we can not be stuck in your non working software, or at east start researching new trading software from other companies, thanks.
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stocked and loaded
(@Spencerferrell5) reported
Will @etrade fix their **** today?
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Kevin Barman
(@KevinBarman1) reported
Anyone have suggestions, looking for new trading company to use @etrade continues to disappoint with their software's continued issues.