E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (34%)
• Website (31%)
• Trading platform (29%)
• Withdrawals (6%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Rohnert Park	Login	5 days ago
New York City	Website	10 days ago
Indianapolis	Trading platform	10 days ago
Seattle	Login	17 days ago
Seattle	Login	22 days ago
Township of Evan	Website	23 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  S E (@SYEtrade) reported 6 seconds ago

  @etrade app and website down?? Can’t load pages. Can’t transact on positions

• 
  Crystal Basin (@Wrightslake) reported 2 minutes ago

  Hey @etrade why dont you fix your widget app so the damn watch list that we choose stays on instead of constantly changing to your default device watch list.

• 
  Adam Frank Dynda (@JerseyShorz) reported 2 minutes ago

  @grok @Grok I think @etrade is robbing me too. All of a sudden my brokerage account is way down is value when the market is up. Odd.

• 
  Jay Fletcher (@jayrfletcher) reported 3 minutes ago

  @etrade @MorganStanley Need someone from Executive Customer Support to contact me ASAP. My son had 3 legitimate, authorized transactions unexpectedly reversed from his account—including a $5,650 payment, a $3,800 PayPal payment, and another Robinhood payment.

• 
  Michael Liberman (@IsabodyMichael) reported 4 minutes ago

  @jpmorgan @etrade how do you change margin requirements on $nbis without any notice? It’s been trading in its current range for months. Getting an outrageous margin call without any notification is horrible customer service. 30 year customer now looking for another platform.

• 
  Crissie (@latterisgreater) reported 5 minutes ago

  @etrade your customer service reps are nim rods 😬

• 
  StocksNDietCoke (@JackJacobsonAZ) reported 9 minutes ago

  @etrade your quotes are bad on every single level 2

• 
  Tara Parker (@Bejewele_din_Fr) reported 11 minutes ago

  @willyzdub @etrade Honestly none of them are all that good it seems - my fidelity and ibkr glitch all the time... Maybe they think traders have to work that much harder or something...

• 
  Apis Equity (@apisequity) reported 12 minutes ago

  If @CharlesSchwab is giving you trouble purchasing $ntrp join us over at @etrade …they’ll let you load the boat down here and ride this one up…let’s go

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) reported 14 minutes ago

  @etrade Worst trading app! Stay away! Execution latency and platform lag are major complaints among active traders on E*TRADE, especially during periods of high market volatility. The platform frequently frustrates day traders and options scalpers.

• 
  AJBAL (@ASJUBAAL) reported 15 minutes ago

  @etrade and @jpmorgan are THE WORST

• 
  Wach (@xWachh) reported 16 minutes ago

  @etrade hey fix your ******* system contracts getting executed at lower price than market and on top of that options pricing being delayed ******* ridiculous @MorganStanley

• 
  Trader Dave (@DDalesandro) reported 17 minutes ago

  @etrade wow wtf happened to your platform. Maybe don’t do bitcoin? Nothing loads.

• 
  MoonStonks (@TargaGordon) reported 19 minutes ago

  @etrade I even called, your system kept saying I didnt have a valid account or SSN linked to an account then was on hold for so long I gave up. Despite me being logged in, can't do anything on the platform. Awful, I'll be moving it all off once it re-opens. Too many times now!

• 
  hi (@byehiselllo) reported 23 minutes ago

  @etrade yall gonna allow wash sale adjustments toggle for the site or na? or maybe spend time fixing power mobile etrade cause the app is terrible

• 
  Neshimu (@Neshimu24) reported 31 minutes ago

  @etrade fix your stupid app!!! Thieves !!!!

• 
  Trevor (@illbethe_moon) reported 32 minutes ago

  @TLAMB91 @etrade You gotta trade on Robinhood bro that **** NEVER goes down!!

• 
  GF Vault (@GfVault) reported 34 minutes ago

  @etrade @MandellCrawley — customer service has been completely unable to provide a solution. I’ve spoken with roughly 15 representatives, and nobody can tell me why my account was restricted or when it will be restored. The department handling it apparently cannot even speak to me.

• 
  Atlantastanian (@Atlantastanian) reported 35 minutes ago

  @etrade Terrible brokerage.

• 
  Aestas; Recognitio (@LegibleEnglish) reported 36 minutes ago

  @etrade There are good days and there are bad days; and, there are days you make promises that you are sure to keep. Get out the checkbook.

• 
  Jane Feehan 🇺🇸 (@jfeehan888) reported 39 minutes ago

  @em26jamie @etrade App login problems today

• 
  The Big Shorty (@thebigshorty3) reported 43 minutes ago

  @etrade unacceptable. Your site can’t crash every time there’s a high volume day. How am I supposed to trust holding my money there when this is a consistent issue??

• 
  GF Vault (@GfVault) reported 45 minutes ago

  @etrade @JedFinn — your Wealth Management organization has a customer with nearly $10,000 inaccessible, legitimate payments reversed, and approximately $6,815 of personal funds diverted to clean up the resulting damage. I’ve called 15+ times. Still no answers.

• 
  Springer (@Springer_Wreckr) reported 47 minutes ago

  @etrade HOLY ****< what is going on right noW!?!?!

• 
  jad (@jad14219655) reported 50 minutes ago

  @etrade Instead of tweeting can you fix your charts? Some of us are trying to make decisions.

• 
  Lion King (@lionking222) reported 51 minutes ago

  @etrade WTF. Quotes not working. Can’t make a trade. Hello?

• 
  David Schwartz (@BigDave469) reported 52 minutes ago

  @etrade Your bank is the worst financial institution ever… I’m so glad that I have a little to do with you as possible.

• 
  Osman Sarood (@osarood) reported 52 minutes ago

  @etrade 's platinum service is crap! Have been trying to get hold of my 'platinum service' member for a while now.

• 
  Charlie Harper (@CharlieBHarper) reported 53 minutes ago

  @etrade A day or so after the initial exchange, I got a call from someone at @etrade. He immediately asked me to give him personally identifiable information. This is one of the worst practices across multiple industries that is helping propagate identify theft. It needs to be banned.

• 
  Fibonacci's Ghost (@Super_DaveO) reported 57 minutes ago

  @SimpleStocks_ @etrade Worst move I have made moving to them from schwab.