E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (61%)
• Website (29%)
• Trading platform (8%)
• Withdrawals (2%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Brasília	Website	4 days ago
Brookhaven	Trading platform	4 days ago
Atlanta	Website	4 days ago
Minneapolis	Login	4 days ago
Schaumburg	Login	5 days ago
Belleville	Login	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Internet Bot (@shaggrugg) reported 2 minutes ago

  @etrade are we down right now?

• 
  StocksNDietCoke (@JackJacobsonAZ) reported 2 minutes ago

  @etrade how ******** do you trade when a stupid window opens up for tax reporting? Power Etrade is the bad

• 
  TheRealJessicaOwens (@TRJessicaOwens) reported 2 minutes ago

  @etrade HEY, FIX YOUR POWER ETRWDE APP, NOT SHOWING THE DAY’S CHANGE IN FUTURES!! FIX IT

• 
  BluntForceOptions (@BluntForceOpt) reported 3 minutes ago

  @etrade The deterioration of @ETrade since the @MorganStanley takeover has officially hit a breaking point. Today is a total system meltdown--options data failing to load, charts broken, and the platform is completely unusable. I’m fortunate to trade on a proprietary platform that keeps me operational, but that doesn’t excuse this. Even as a secondary backup, this level of service is a slap in the face to those of us who stayed loyal through the 2008 financial crisis and decades of market shifts. What was once a reliable tool has been hollowed out by corporate arrogance and gross technical incompetence. If you’re a serious trader, this is no longer a safe or viable home for your capital. I’m officially moving all capital out and scouting a new broker for my secondary accounts. This clown show is over.

• 
  Shoshana (@shanak10) reported 10 minutes ago

  Anyone else having issue logging in to @etrade website?

• 
  Alexander Lee (@alexanderlee1) reported 11 minutes ago

  @etrade I print PDFs of portfolio positions, and one of your incompetent web developers made a major change that screwed up the formatting. Left image was from 2026-04-02, which has been the same format for many years, perhaps decades. Right image was today (2026-04-06), where the dropdown for Account and View now hogs up precious vertical space. Please revert to the previous style ASAP. "If it ain't broke, don't fix it!"

• 
  Koushik Ray (@realKoushikRay) reported 12 minutes ago

  @etrade Why dont you post here how long will the outage last instead of leaving so many people guessing? If you dont have an estimate, that is fine too, but right now you have a lot of people anxious and helpless without any information.

• 
  Chad South (@TheRealCBones) reported 13 minutes ago

  Had a check washed (fraudulently cashed) from @etrade account. Filed a police report, filled out required paper work and it has been over 40 days. No resolution, despite weekly calls to customer service. Really shocking they aren't fixing this like normal banks.

• 
  Zack (@Fr3nchMontana) reported 15 minutes ago

  @biswamohanm @TheTradingNinja @etrade Nah etrade is down

• 
  Randy Daniel (@NerdRandy) reported 15 minutes ago

  @etrade Very disappointed that the service is down and customer support wait times is long and ETrade hasn’t notified customers via any means of the outage of service.

• 
  dayum.daniel (@dayumm_daniel) reported 22 minutes ago

  @etrade how would you allow someone to buy something and then not let them sell it. Wtf!?! Crooks

• 
  PianoRay (@RaymondChurchi3) reported 26 minutes ago

  @TheTradingNinja 36 minutes on hold with @etrade only to be told yes we know parts of our system are down we are working to restore them asap.

• 
  Matt (@MattM0720) reported 32 minutes ago

  @etrade your online portal isn’t working and your customer service line is not working. What is going on?

• 
  Bren (@Brenw) reported 34 minutes ago

  @etrade What's the contact number for Ireland service desk? I've tried 1800 90 3588 (not regcognised) and +1 650 599 0125

• 
  ShaedyChirps (@ShaedyChirps) reported 35 minutes ago

  @TimSpursFan @etrade well i mean things are down enough not much is going to get called away, but its also down enough abbv might be put away... i should look up that ex divident date since im sitting here refreshing

• 
  Steve-Sapphire01 (@Sapphire01Steve) reported 36 minutes ago

  @etrade Your site is down again!! Classaction coming.

• 
  USA. Long term Investor (@stocks4545) reported 38 minutes ago

  @etrade Fix the damn website - can't log on!

• 
  BARON VON FANCY (@BARONVONFANCY) reported 41 minutes ago

  @AAmerican2A @etrade seriously wtf @etrade. I cant login in and no one is answering the phone

• 
  Heddge (@Bunty11311235) reported 43 minutes ago

  @BenBSP @etrade Etrade be ready this week to pay me my losses due to your glitch on Friday

• 
  Jeff (@__makemoves) reported 43 minutes ago

  @etrade down. Can't exit trades. No chat support. Phone number busy. Zero support. Absolutely awful!

• 
  Emre Taştepe (@tastepee01) reported 44 minutes ago

  @etrade Could you please send me the customer service email address privately? I need to contact them via email.

• 
  Lionel Li (@lionelistic) reported 49 minutes ago

  @etrade Service is down? Phone line down?

• 
  The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) reported 52 minutes ago

  yeah, that "expected wait time" from @etrade is not accurate...now over 32 minutes. fix this. @MorganStanley

• 
  Aashish Patil (@aashishpatil) reported 53 minutes ago

  @etrade 3 days before tax deadline you choose to have system maintenance so I can’t access my tax documents.

• 
  10 or 0 (@10_or_0) reported 57 minutes ago

  @etrade I EXPECT TO BE COMPENSATED FOR LOSSES RELATED TO YOUR OUTAGE.

• 
  Anthony Alfidi 🇺🇸 🗽 (@tonyalfidi) reported 57 minutes ago

  @etrade Enabling crypto trading is a really bad move for a brokerage.

• 
  Bball Brainiac (@BrainiacBball) reported 58 minutes ago

  @etrade why doesn’t the download feature in the portfolio view work at all? I’ve tried two different OS (windows and OSX), different browsers and so on. Keep getting “invalid rewuest” errors showing up in the csv file. This has been ongoing for months

• 
  TPlaysNow (@TPlaysNow) reported 59 minutes ago

  @etrade seems to be down.

• 
  People’s Accord (@peoplesaccord) reported 59 minutes ago

  E*Trade down? Market orders are not processing and I can’t access my account. Not the first time, pretty ridiculous @MorganStanley @etrade

• 
  Andrew (@Andrew99Blue) reported 60 minutes ago

  Hey @etrade. We see you. What you're doing is Chinese level terrible. Unbelievable.