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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (46%)
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Website (34%)
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Trading platform (20%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Reşiţa |
Login | |
 Metuchen |
Login | |
| Rochester |
Trading platform | |
| Loganton |
Trading platform | |
| North Port |
Login | |
| Maricopa |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Jeremiah Gowdy
(@JeremiahGowdy) reported
Is there anyone on earth who uses @etrade with 2FA and doesn’t absolutely despise the Symantec VIP software? What is wrong with you people? Support standard OTP.
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Hatters World. The Hatter s Production LLC
(@concussionawar3) reported
@etrade Has the worst Trading system. Unless you want to give them your money. Or wait 1 hour for customer service rep
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Chad Stewart
(@chadbstewart) reported
@CaffeinatedUser @etrade I've tried hundreds of times, twice just now. I don't have 2 step authentication enabled. I have 5 accounts in my etrade login. I wonder if that complexity is causing the issue. $AMC #say #plaid @etrade
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Jack Print
(@Neale_Print) reported
@etrade Hmm..."Bottom line: Investors may want to brace for some volatility..." If there are "steady gains," perhaps it's because gains after a shut-down should be expected. But with government handouts, incentives to not work & runaway inflation, I'm far more cautious in my investments
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Larry Fila
(@Larryfila) reported
@etrade I want to express appreciation to E*Trade for addressing my issue, and resolving it.
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Chadwick C.
(@the1Chadwick) reported
Is there some reason why @etrade makes it ******* impossible to get your money out? And don’t try customer service! You’ll be on hold for hours! Whenever I figure out how to get my money out, I’m so ******* done! Anyone at E*TRADE got any advice?
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Anton
(@antonreport) reported
@etrade Your chat is down, you are not responding to messages, your phone lines say over 60mins wait, and your systems can't seem to interact with bank accounts to do verification. Are you still a functioning broker?
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Hoel
(@Hoel51955712) reported
@etrade Sucky platform@slower every day!! Fix it pigs
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Aaron E
(@IlTavoloBambini) reported
Hey @etrade your god damn platform is working like absolute dogshit today.
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Jamie
(@Jleep2017) reported
@etrade you guys are terrible. The only ones that don't waive the restructuring fee if a stock that makes an account go negative. So glad that I'm choosing to shut down my accounts through you. You guys don't do anything to help ur customers.
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Mary Gonz
(@BloodFever) reported
@etrade Yup once the Fed down sizes their subsidies and interest rates go up as they need to down she goes.
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Jerry Scott Sadin
(@JerryBLT) reported
@etrade Mike Pizzi pls help: I had ETrade send tax cks 2 IRS & OR tax day, May17. Rec’d conf cks sent. In Jul IRS & OR ea said no pmnt rec’d. Asked 4 ck copies 4 on-time pmnt proof & told copies impossible, but expect more info in 2 wks. 10 calls & 3 wks later and nothing...
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Tim Nelson live in corridor
(@safege_transit) reported
@etrade The bad behavior of the private sector has ruined the reputation of business. The only ethical thing to do is change it from within, or retire from it.
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Jamie
(@Jleep2017) reported
@etrade How do I get a waiver for the fee you guys charged for GE changing their stock name? It made my account negative. Other brokerage firms they will waive that fee. How do I go about trying to get it waived from you guy? The guy I called wasn't trying to help at all.
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jonathan
(@nathan_sam1000) reported
@factormyopinion @etrade Sorry for the inconvenience.I just saw your Tweet now about your account.i was ones a victim to this mess, i got no form of support not until a friend of mine refered me to @anonymoshackks on Instagram he helped me in recovering and securing my account
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Anton
(@antonreport) reported
.@etrade Your chat is down, you are not responding to messages, your phone lines say over 60mins wait, and your systems can't seem to interact with bank accounts to do verification. Are you still a functioning broker?
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Larry Fila
(@Larryfila) reported
@etrade So after being an E*TRADE customer for 24 years, E*Trade is now charging $38 for any simple stock split, re-organization, or any minor activity in the stock. However Merrill Lynch Vanguard and Schwab as well as Fidelity do not charge these fees. E*Trade doesn’t care.
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Caffeinated User
(@CaffeinatedUser) reported
@chadbstewart @etrade You should be able to with etrade. Try again. Plaid is having intermittent connection issues with Etrade. It may take a few tries.
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The Voice of Reason
(@WazzuDave87) reported
@etrade Your site is down. What good are you?
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Emilio Martinez
(@emarticor) reported
Account creation and onboarding for @etrade is quite honestly one of the worst I've experienced... ever.
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Fantastic Finds
(@betz_mary) reported
@etrade Why is your site down AGAIN? Can't get on using Firefox nor Safari. this is totally unfair to all of us if we cannot access our $$
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Matthew Jenkins
(@MattWillLead) reported
@etrade Could you put the Recent Quotes drop down in a place where it is always on the screen?
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Patrick Lupfer
(@PatrickLupfer) reported
@etrade I just waited on hold for over 30 minutes to speak with one of your Retirement Specialists regarding an existing account, and gave up as I do not have the time to wait any longer. You need to figure out how to improve your customer service responsiveness. #DoBetter
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Joseph
(@Bjoe1991) reported
@etrade why did you close my account for linking my checking account to @Venmo ? I called customer service and jumped through all the hoops the friendly guy on the phone said to give it 10 minutes and the account will be active again and instead you close it.
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Caffeinated User
(@CaffeinatedUser) reported
@chadbstewart @etrade Etrade has intermittent issues with Plaid. You may have to try a few times to link it.
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the~alchem!st
(@nikki_drake) reported
@etrade I need help
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Kevern Anderson
(@KevernAnderson) reported
@Red_BULLish @etrade wow, I have been using them for years and never got any, speak to customer support
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Mike Iufer
(@mikeiufer) reported
My @etrade portfolio is inaccessible. Anyone else having no luck pulling up their portfolio??? So bad.
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Marci DuBois
(@MarciSoCal) reported
@etrade I have been trying to get an issue resolved since April and every turn had a new runaround. Insane. Can you send me your attorneys name please so we can let the lawyers handle this? #etradesucks
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Jake Stocks
(@JakeStocks6) reported
@etrade Really @ETrade. I traded yesterday $VXRT using FIFO for my tax lots. and this morning I wake up to changes in my account they made to LIFO. SO FRICKEN FRUSTRATING> This is a KNOWN issue by ETRADE.