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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (42%)
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Website (36%)
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Trading platform (21%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rochester |
Trading platform | |
| Loganton |
Trading platform | |
| North Port |
Login | |
| Maricopa |
Website | |
| Plano |
Website | |
| Ruskin |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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🆃🅷🅴 🅱🅻🅾🅲🅺🆃🆅
(@THEBLOCKTVPOD) reported
@etrade I don’t understand why you’re the only people that I know that I have to call just set up my Apple Pay on my phone where everyone else uses text message Service get with the times it’s 2021 E*TRADE I’m not waiting 60 minutes for this
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GodSpeed
(@Kid_Flash80) reported
@Red_BULLish @etrade There is a setting once you login to only receive e-statements to your email address.
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whon4_DhaWin
(@Whon4D) reported
from
Concord, California
@etrade the west still having problems 1 or more what’s the issue 🤔🧐
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Jeffrey Broido
(@azz710) reported
@etrade - What's up? I can no longer get through on the phone to customer service. Online chat has been offline for a very long time. Uploaded documents are ignored. What is going on? I have a request that is a week in 2 days with no response.
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Dr. Branden Williams
(@BrandenWilliams) reported
Hey @etrade, I found a bug in your website login process. Who can I report this to?
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Sivakumar Paramasivam
(@SivakumarParam5) reported
@etrade , I am really not happy with an etrade service. Almost a month, everyday I am calling customer service to process my request. No proper response. Everyone are saying, it will get it done today, but NO.
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Jake Harclerode
(@JakeHarclerode) reported
@etrade you guys really need to fix this bug on iOS where one of your accounts isn’t shown in the total balance nothing scarier than seeing my net ratings have dropped $70k in a matter of minutes :) I’ve seen it for a year and it’s just as scary as the first time
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MHL
(@Financi34544151) reported
@HIOTrading @etrade Avoid this company like the plague. 3 hour wait times for phone support, probably the slowest funds clearance in the industry, delayed tickers, trading software that seems like it was developed by 1st graders, I can on and on....
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clint
(@cochieng45) reported
@etrade might be the most useless app customer service number never works
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Jeremy Smith
(@Jomasophon) reported
@etrade why does customer service suck? No live chat and lose the call before I get through the 90 minute wait time.
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BraverGuide
(@BraverGuide) reported
@etrade why do you not offer callback? I need account help and don't have hours to wait. Live chat also not available. Got a message to send a secure message and there's no secure message place to write an outgoing message. Very disappointed.
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whon4_DhaWin
(@Whon4D) reported
from
Antioch, California
@etrade wtf bro
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MomentumTrades
(@trades_momentum) reported
Anyone else have major issues with @etrade this morning?
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CYBER SUPPORT
(@cyberfix_) reported
@BraverGuide @etrade can help you get back your Hacked Account,Locked Account,Deactivated Account,Activision Hacked,Bitcoin Help,Account Help,Ask PlayStation,Hacked Instagram,Hacked Facebook,EA Help,Payoneer Help
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J-LineTrades
(@leopoldtrader73) reported
@etrade 2 hour waiting time for customer service, crazy
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MHL
(@Financi34544151) reported
@HIOTrading @etrade Avoid this company like the plague. 3 hour wait times for phone support, probably the slowest funds clearance in the industry, delayed tickers, trading software that seems like it was developed by 1st graders, I could go on and on....
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KJS
(@KeithSendzik) reported
$EVGO @etrade literally lent 100s of thousands out all morning, and where people are covering their short into the 17push, which would make short shares available again at your broker, for some reason they're magically out of them, how convenient so they dont have to buy way down
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Pete
(@defraudedvoter1) reported
Really @etrade ? 2 hours for customer service on the phone? You guys shouldn't even be in business!
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ilyafalls
(@ilyafalls) reported
@etrade Did you fire the customer service department? I've never had an issue calling before
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MHL
(@Financi34544151) reported
@etrade 90 min. phone wait times. Live Chat never operating, snail pace funds deposit clearance times. Delayed quotes for whatvr stupid reason. I cant believe this company has not gone out of business yet. Step up your game, @etrade. @TDAmeritrade is eating your lunch.
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GAS | Matt
(@EsportsgasMatt) reported
Got kicked out of my account while trading and now I’m unable to sign back in. Can I get some support before I take the rest of my money out and transfer it to @etrade ?! @RobinhoodApp
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KnoX
(@lKnoXl) reported
@etrade I've been trying to get a hold of customer support for 2 days on a time sensitive matter. What is going on with your chat and phone lines?
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ilyafalls
(@ilyafalls) reported
@etrade What's up with hold times for customer service? I've been trying to call at all different times of the day and it gives me 2 hour wait times every time. It never was like this before when I called.
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Patrick Carlson
(@pzcarlson) reported
@etrade there has to be a better level of customer service than holding for 2+ hours to talk to someone
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adam|oe
(@adamoe) reported
@etrade whats going on with your Customer Support?! "2 Hours+ Wait time" with no option for call back and your email support bounces back with a "Full Inbox" notification.. wtf?! #etrade #CustomerExperience #customersupport
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MHL
(@Financi34544151) reported
@etrade Most unintuitive trading interface, longest funds settlement times, stupid delayed tickers and 3+ hours wait times for phone support. ETrade is trash. If you're serious about trading go with @TDAmeritrade
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Fireball
(@fireballka7) reported
@Red_BULLish @etrade I have the same fkn problem. multiple times a week I get **** in the box. tired of it.
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lisa
(@lisapaul1024) reported
@etrade how do I fix a problem with my account I’ve been on hold for over two hours. Call back ? No online chat?
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Tale
(@tale_emoney) reported
@SLHocking @etrade Dm @GirlsDailyNL ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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whatdothlife
(@whatdothlife2) reported
@etrade i just sold some calls and the money didn't show up in my cash purchasing power. i triple checked and it was not a fat finger or error on my end. what gives?