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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (38%)
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Website (31%)
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Trading platform (31%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Daytona Beach |
Website | |
| Washington, D.C. |
Login | |
| Phoenix |
Login | |
| Palm Coast |
Login | |
 Sollentuna |
Trading platform | |
 Santo Domingo |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Dana Garrity
(@DanaGarrity420) reported
@etrade *****, *****. Just dealt with their Custoner Service. Put your money elsewhere. Gross.
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PennyCircuit
(@DonBillieN) reported
is it just me or Etrade has an issue with lv II this morning? can't see the bid/ask @etrade
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Aaron.
(@aaronjuneya) reported
@etrade Damn yall admitted to securities fraud? Garbage *** company with garbage *** employees.
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Chris Kelly
(@ChrisKe77173717) reported
@etrade Please provide me with a name of a senior level manage to handle this issue so I don’t continuously get pushed to corporate actions where they can’t do anything for me
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Monday Again?
(@VorkathOSRS) reported
@robbrutvan @The_DTCC @etrade DTCC commit crimes. So many people send complain but SEC and DOJ give it a pass. Basically US stock market is a ****** up place.
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Aviinfinity
(@aviinfinity) reported
@etrade You shut my account down but I still get alerts... any way to remove me from your email list?
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James Weston
(@JamesWestonson) reported
@robbrutvan @etrade Posting this to twitter isn't going to do a damn thing. At bare minimum it needs to be sent to GME investor relations
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Steve
(@Steve22944567) reported
@etrade I’m based in the uk, how do I contact you other than calling now you’ve closed down the app chat online now?
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jvalduki
(@jvalduki) reported
@etrade Over 2 hours on the phone trying to get my funds transfer to my bank account and it still can’t be done. Awful customer experience
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JHAdventures human/sapien
(@AdventuresJh) reported
Im betting against @MorganStanley and @etrade **** em Full NET SHORT 685k
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zcspecial
(@zcspecial) reported
@etrade I’ve already talked to several of your reps. Customer service is great. Power E*Trade… very glitchy.
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Johnson Vernon
(@JohnsonVernon9) reported
@etrade That's bad news for my $KOSS $WIMI
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Skeez.eth (🍌,🍌)
(@djskeez313) reported
@BullTradeFinder @etrade They have the worst platform for option trading 😫
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Jesse
(@ComplianceSmb) reported
My @etrade account has a bug where the numbers are red. How do we get the black numbers?
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Jatin Purohit
(@jatinpurohit92) reported
@etrade how am I supposed to get support? Any email address where i can get help on wire transfer? Call or chat support doesn’t work.
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Aubrey Pullman 🚫🚗 (he/him)
(@rendermack) reported
In the last two months, I have spent 5 hours on the phone with @etrade trying to resolve issues with my account (of Trade’s own creation). I am still trying to close my IRA with them due to an incomplete transfer. I have no idea how many more calls it will take.
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South Ave Paper
(@SouthAvePaper) reported
@etrade Thinking of taking my account elsewhere. Application for changing title to trust was submitted late August. 45+ days later still no reply. Accts at 4 other brokerages completed transfer in September no problem. ETrade no reply. I've only been a customer for like 30 yrs
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James Sun
(@LSKMSun) reported
@etrade ******* on purpose? 3720es put quote price is not updated!!!!! ****
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Seemee44
(@seemee44) reported
@Phred_Bear @etrade No issue with TD CDN
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RedFyve
(@RedFyv3) reported
@etrade FIX it
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Baker Benji
(@BBBcombo) reported
@etrade Your site is down, I can’t access info on stocks or trades
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Chris Kelly
(@ChrisKe77173717) reported
@etrade you stole my APE shares!! I’ve been in contact with your company every day since and you won’t help me. You put them into my account then stole them from me. Why?
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Hokey Pokey Champ
(@ItJackalope) reported
@etrade No traders think tech is a bi partisan issue... it's almost earnings report... and the layoffs from extra pandemic staff are finally going down
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DΛVID 🟢
(@DavidShares) reported
Wow @etrade is scammy af. Just got off the phone with customer service after they margin called me. Apparently Etrade automatically puts all your stocks and securities on margin even if you don’t want to, and you have to manually remove the margin if you don’t want it. Shady!
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Paul Rizzo
(@PaulRiz504) reported
@etrade Not being able to transfer money into my portfolio because your bank side is closed when the markets are open is a pretty god damn stupid policy. Do better.
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Smarty Snopes
(@smarty_snopes) reported
@etrade fix your ****!
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Courtney Phillips -MDH-
(@MdhCourtney) reported
@etrade Is there an issue going on with Etrade...I am suddenly not able to login?
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Christy Karras
(@christykarras) reported
Wow. @MorganStanley is killing off @etrade more swiftly than I thought possible. They can't seem to get anything right, and it's costing me time. Guess I'll start the process of moving everything to @Fidelity...sigh. Has any merger ever worked out well for the customer?
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James Sun
(@LSKMSun) reported
@etrade @MorganStanley lousy etrade services!! You need to improve your service! @SEC_Enforcement they provide wrong 3720es put price quotes!
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JulesAunot
(@JulesAunot) reported
@etrade What is up with your Customer “Service”? No live chat, 30 minute wait times after 7:00pm. Don’t you people make enough money to hire more staff? If not, maybe you could get a loan, maybe from @MorganStanley.