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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (60%)
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Website (28%)
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Trading platform (10%)
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Withdrawals (1%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Aiken |
Withdrawals | |
| Los Altos |
Login | |
| Katy |
Trading platform | |
| Camden |
Login | |
| Chicago |
Trading platform | |
| South Dennis |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Jerome Grace
(@Jerome) reported
@etrade What takes you guys 2 hours to answer the phone? & still haven’t answered. Like come on. Live chat is down. I’m trying to pay a bill manually and can’t even do that. It has been like a week.
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Charmie91752
(@Charmie91752) reported
@etrade I have had to call EVERY TIME! Then the next time I log in, my user, password and code won't work. I thought the problem was with my old Mac, and I got a newer one, but that didn't fix this.
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Helene townsend
(@Helenetownsend_) reported
@CHUCKG73 @etrade Why not reach out to the ic3 help desk
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Excaliburger42
(@Excaliburger42) reported
Is anyone else having trouble with @etrade? I suddenly can't see the value of any of my options
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pennydream
(@pennydream2) reported
Anyone having Logging in issues with @etrade ?
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abusivelyhonest.com
(@abusivelyhones1) reported
@etrade Stock market crash is coming soon
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Chris Drzewiecki
(@cjevy) reported
@etrade Is there no online customer service anymore? I had fraudulent charges on my card and I dont have 2 hours to wait on hold during the day on the phone
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Helene townsend
(@Helenetownsend_) reported
@David_Jarillo @CHUCKG73 @etrade Have you been able to solve your account issues?
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jim
(@LuvURDemocracy) reported
@CHUCKG73 @etrade My options chains cut out right when it started to rip down this afternoon. Now they are blank.
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Jerome Grace
(@Jerome) reported
@MakeParNotWar1 @etrade Same problem here.
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G Gordon Liddy (football expert)
(@JasonGLiddy) reported
Hey @etrade why are your wait times to speak with a representative consistently over an hour? You can’t afford to hire more customer service reps?
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🌻🇺🇦🌻Native Texan, but Getting Out🌻🇺🇦🌻
(@JosMuleBarn1) reported
@etrade - Your online customer support is atrocious. I just found out that someone has been trying to transfer money from my account since May and I'm trying to alert you guys to a scammer, but there's nowhere to report this. Do better, please. Yes, I just changed my password.
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Acrotech
(@Mschmidt3464) reported
@4rilla @LadeBackk @etrade I have no issue buying on Etrade
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Meg Hals
(@meghals_) reported
@etrade SOS. HELP. I have been on hold for hours. Your live chat is down. There is an issue with my wire transfer and my funds are now going into an unknown, inaccessible account!!!
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StockRanger
(@StockRanger_) reported
$GGII fills are terrible with @etrade. Be careful out there.
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Funking AMC GME 🦍💎✊🏿📈🌍💩💰…✋🏾🚀🌍….🚀👍🏾🌗
(@Funkface6) reported
@Charmie91752 @etrade They canceled my account. I was having the same problem. Have you spoken to anyone?
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RetailStock
(@StockRetail) reported
Note: I deleted my market cap tweet. Why? I noticed the market cap on @etrade for $ape matches the math for the market cap for $amc. Meaning i now just believe they are accidentally saying the #amc market cap on the #ape ticker. They need to adjust it but that's just data issues
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Muhammad Bilal
(@MDBilal1982) reported
@etrade experiencing one of the worst services, ur customer care number doesn't connect and when it does it gives u a hold time of 60 mins.ur chats are never live, we have shares with u all allotted by our company Fortinet
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David Rodríguez Jarillo, CFA
(@David_Jarillo) reported
@CHUCKG73 @etrade yeah, it's not working well for me also
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Bob
(@Bob99236782) reported
@jr_sojka @etrade @CEOAdam Sojke I just made a complaint with finra about my broker oreaching contract with amc 1 thanks so much for highlighted this I wasn't even going to do a check on them. It seems I need to allocate a day a week now for a meeting finra compliant insane . Never had it been this bad
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VEGASCHARK
(@CHUCKG73) reported
Anyone else having trouble getting filled on @etrade Was above the ask and couldn’t get filled. Cancelled it then it rips. BS!!!
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sm
(@RogueThetan) reported
@etrade What do I have to do get customer service help? You have my account locked so I can’t access it. I’ve called multiple times, been on hold literal HOURS without a person answering, emailed without reply. @FTC
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MoSh
(@moshenoy14) reported
@etrade has got to have the worst customer service team in its Beneficiary Services dept. Been 11 weeks since my paperwork and it's the same response every time I check. No matter who you talk to, a rep or his manager, it's the same response "should be resolved in 1-2 days".
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123AltMcAlty
(@123Alty) reported
@ZeldaVegas @etrade I cant even get through. Customer service said they were transfering me, then dropped the call. Pfttt
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ZeldaInVegas
(@ZeldaVegas) reported
@Mitch___Picks Was unable to trade $AMC options on @etrade on Monday . I have puts and @Etrade will not allow me to sell them. I spoke w/ their customer service on Sunday and they said it would be 2-3 days before they could be traded.
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Jim Langdon
(@jim_langdon) reported
@etrade Is having a bad day
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Vidipblip
(@GG_chery) reported
@etrade I’m really having a bad customer experience with you guys. Since Friday morning, it has been impossible to have one of your representatives fix the issues with my account and every time they were supposed to call me back, no one ever did.
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tape watcher
(@hwy183) reported
@Parzival571 @unusual_ape @etrade bad analogy. Fud' must be talking his book', puts ? ;) also,maybe not aware of the rigged markets of SK.
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Bob
(@Bob99236782) reported
@jr_sojka @etrade @CEOAdam When I went to exercise amc 1 and couldn't called the broker they said it's a known issue and they are looking into it . But it's always a known issue and they say this so you leave them alone. Make some healthy noise everybody don't let them take everything you got
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Bob
(@Bob99236782) reported
@jr_sojka @etrade @CEOAdam To much this is ******. This is ******* pathetic that retail has to monitor even basic **** to make sure brothers are doing their fiduciary duty to their customer. It's pathetic we have to monitor our options to now like this