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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (43%)
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Website (33%)
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Trading platform (25%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pompano Beach |
Trading platform | |
 Colchester |
Login | |
| Columbus |
Trading platform | |
| Atlanta |
Trading platform | |
| Los Angeles |
Website | |
 Reşiţa |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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akash thakkar
(@akashpthakkar) reported
@etrade @MaxBupa @policybazaar Claim for my Maxbupa Policy which i bought from Policy Bazaar is stuck for more than 30 days now. I am not getting proper response from the customer care team. Pls process the claim on priority. claim Id : KCP187RM & Policy No : 18002088787
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Cinematographer/Photographer
(@profpalm) reported
@etrade I want to follow up. A E-trade service agent worked tirelessly to fix the issue and the program is working flawlessly now. Thank you @etrade for you dedicated snd great customer service!
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Jan Edmunds
(@janedmunds) reported
@etrade Why can’t I make a simple withdrawal? This is ridiculous that I can no longer do this online. I need this immediately and can’t wait on hold for an hour. Poor customer service!
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Armada Mondo
(@armada_mondo) reported
@rickyaz4 @etrade etrade’s back office support is the worst and they can’t afford to hire enough employees
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***** Meatsauce
(@WillyMeatsauce1) reported
@raymalouf @etrade This is now the 4th time I've had this issue with etrade on a weekend. The other times it was due to holding positions through a merger and the new ticker took a weekend to update the cost basis. Couldn't tell you what the issue is now
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👑 Wolf Of Covid19 💎🤚🏾
(@WolfOfCovid19) reported
I use @etrade for my otcs if you guys are curious. I’ve heard TD does the same but E*TRADE doesn’t have the same problems other brokers share. Only complaint I have is an outdated interface and when you open an account t it takes 3-5 days for cash to settle. That’s all
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Kate ⚓️
(@katiepierce___) reported
@etrade customer service is AWFUL. I’ve been calling, chatting, messaging to no avail. Now I can’t even send a message cuz of some error!
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RoseA
(@RoseA80) reported
@etrade I need help with my account please
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***** Meatsauce
(@WillyMeatsauce1) reported
@bankomcfly2 @etrade Found the first disparity. A few March options that I'm holding were down 7.5% yesterday and are showing -24% today. That accounts for over half of the missing balance. We should be in the clear
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Sterling Fisher
(@SterlingFisher8) reported
@etrade customer service literally so SLOW!
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Andrea Brassard
(@andrea_brassard) reported
@etrade worst customer service ever! I requested that my deceased husband's E*Trade account be transferred into my E*Trade on January 7. I emailed Beneficiary Services on January 25 - silence. I emailed Beneficiary Services today. I waited on hold for 1 hour and 12 minutes
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kenzieeeee
(@mckenna25824681) reported
@etrade or at least post a message letting us know your trying to fix it
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Godefroy Schrago
(@GodefroySchrago) reported
@HumpTrades Just realised that it got acquired by @etrade a while ago. Not sure, whether they still provide that service
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Andrea Brassard
(@andrea_brassard) reported
@etrade Beneficiary Services said there was penny in my account so it could not be closed! Worse customer service ever
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David Owens II
(@owensd) reported
Signed up for @RobinhoodApp just to see what all the fuss is about (besides the $GME issues). The UI is pretty, shows import overview data clearly, and the iOS Widgets actually work (unlike @etrade's), but portfolio and list management stinks.
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Jesse
(@hates_sleeves) reported
Hell is wrong with @etrade login?
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Ray Malouf
(@raymalouf) reported
@WillyMeatsauce1 @etrade Gotcha - I’ve had Issues with Fidelity not showing my funds before. Turns out it was related to some type of delayed processing. Very annoying
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Jeff Van Vlerah
(@JeffVanVlerah) reported
Hey there @etrade Impossible to talk to a live person when issues arise - I don’t have 4-5hrs of time to wait on hold. Newly created account “has restrictions”. Need Help!
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President-elect Austin X
(@tomjonesjohndoe) reported
@thefloristnyc @lake_resources @etrade That's a terrible broker.
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Kyle
(@Kyleculus) reported
@etrade Is your fax number currently down? Been trying to send something but it keeps failing
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👾
(@bankomcfly2) reported
@WillyMeatsauce1 @etrade Hmm. Could literally be an internal network feed issue that may fix itself later today. I’ve seen balance errors before that were auto fixed within 24 hrs. Obviously that’s a big maybe in this situation.
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👾
(@bankomcfly2) reported
@WillyMeatsauce1 @etrade Usually when I see these issues it shows your balance at $0. The fact you are randomly down $2500 makes me think something else js likely the cause
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Sheltiemom
(@bghill2) reported
@etrade This is the worst idea of which I've ever heard. No manufacturer should do this.
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KWB
(@kevin69949881) reported
@etrade Hey thank you guys for not being efficient enough to get that dividend payout amount change from $0.00833. $ 0.0833. You guys are so bad. Not to mention very inefficient in your bookkeeping and accounting methods. Yes I’m a customer. For a while longer
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melissa a
(@msmel007) reported
@etrade The WORST bank in existence. Been waiting on checks and an ATM card since January 14th. They were “reissued” two weeks ago, and told they’d arrive by this FRIDAY. NADA, ZIP, ZERO!!! WTF?!!! You guys are the WORST. JUST TERRIBLE!!! 🤬🤬🤬
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🐸PepeLivesMatter🐸
(@pepe8588) reported
@etrade customer service is a disgrace I have been waiting for a representative for 4 hours . I’m closing this account ASAP …
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kenzieeeee
(@mckenna25824681) reported
@etrade please fix your ****
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***** Meatsauce
(@WillyMeatsauce1) reported
@bankomcfly2 @etrade I'm seeing several users on TD are showing down 100% so maybe these brokers are having some severe internal issues. Regardless, it's not fun seeing yourself down nearly 3k over the weekend and no one has any answers as to where it went 💀 They'll call me Tuesday, they say...
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J Stonks
(@JackfooStocc) reported
@mckenna25824681 @etrade @etrade WHY DONT YOU LISTEN TO YOUR CUSTOMERS??? WHY DO YOU WANT TO BUILD A BAD REPUTATION??? PLEASE LET US WITHDRAW OUR MONEY THIS IS NOT FAIR 😭😭😭
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Restie Saint Claire
(@WorleyTime) reported
@etrade spent how many weeks and months making the app upgrade look terrible?