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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (44%)
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Trading platform (31%)
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Website (25%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Washington, D.C. |
Login | |
| Phoenix |
Login | |
| Palm Coast |
Login | |
 Sollentuna |
Trading platform | |
 Santo Domingo |
Trading platform | |
| Las Vegas |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Jayden Tupuola
(@JaydenTupuola) reported
PSA: It takes 10 minutes to make a @etrade account get ******** off of RobinHood ASAP. $GME $AMC $NOK $SNDL #ToTheMoon 🚀🌙
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Nick
(@Nick_Geomel) reported
@etrade your customer service is horrendous, time to move back to Td ameritrade
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ebrotrades
(@ebrotrades) reported
@Benzinga @etrade never stopped trades, just asked you to call customer service, probably because their online platform is overwhelmed. Sticking with 'em!
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Jon Fournier
(@dontfeedthetree) reported
@etrade My wait time is now 242 minutes! @etrade WTF
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My son calls me Captain Bartlett
(@jlong78la) reported
@etrade can you tell me of how i can get in touch with someone there? Calling during my lunch break for the past 4 days is not working due to i only have 45 mins that i can stay on hold waiting.
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CS
(@CS786110) reported
@etrade @pennystawkcawk Sad to see that Etrade hasn't replied to one complaint on here or even acknowledged there was a problem. We can't get through on the phone or on the live chat as that is broken. Time to switch brokerage as they don't seem to care.
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Trading With Aloha
(@TradingAloha) reported
I trashed @etrade a lot this week for issues on Monday and Tuesday but they are far superior to @RobinhoodApp and their band of thieves. #DeleteRobinhood
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Krayon
(@krayonc) reported
@atrupar @etrade My account got locked down. Couldn't get a call through at all. Not even to sit on hold. I waited in a chat screen from 11:18 a.m. to 4:26 p.m. before they finally chatted with me. They told me to call back on Monday during reg business hours.
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Chico
(@phatdogs2) reported
@etrade @JonArauzo File a complaint with the SEC, State AG, the BBB and your Congress person.
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Melissa
(@melimel521) reported
@LeeVogler @reddittrading @etrade I have e-trade but it won't let me buy until my bank account is verified. And for some reason, it won't let me verify it until 2-3 days when it sends some stupid deposit because it couldn't connect to my bank to do it instantly.
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Chico
(@phatdogs2) reported
@gujjuchokkra @etrade File a complaint with the SEC, State AG, the BBB and your Congress person.
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Prodigy Bets
(@Prodigy_Bets) reported
@MrBSwartz @RobinhoodApp I use @etrade and have minimal, if any, issues.
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TotallyNotTrump Crypto
(@PUMP_EET) reported
@RobinhoodApp hey what ******** is this steaming pile of horse ****? I can own ONE share $AAL $AMC $BBY $MRNA and many others??? @AskRobinhood I will enjoy moving my money into a traditional brokerage like @etrade that allows me to own more than pennies. Suck a ****.
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Sandeep
(@sunsfavr8) reported
@etrade what’s happening with customer support? Can’t connect thru phone, live chat wait run into hours, message center responses are pending from weeks now...pathetic service
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Red Fox Astrology
(@AstrologyFox) reported
Trying to leave Robinhood, but both @Fidelity and @etrade are absolutely awful. Fidelity will only allow me to link a bank account by mail, because it's not 2021 in Fidelity's world. E*trade limits what you can do recurring investments in because... why help people invest?
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VEGASCHARK
(@CHUCKG73) reported
Is @etrade platform super slow and lagging or is it just my computer or internet? Asking for a friend. #Etrade
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sikea
(@itsfuckingmicah) reported
been waiting on the phone for a full hour with @etrade #StockMarket #stonks #StonkGate I get the recent uptick in users but damn an HOUR
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John
(@ruprechtsfork) reported
@25woodstock @etrade I’ve had no problems on Fidelity.
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Chico
(@phatdogs2) reported
@webzentner @etrade File a complaint with the SEC, State AG, the BBB and your Congress person.
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DCHomerSports
(@dc_homer) reported
@ThaiCaliber @etrade Do they have a customer service number?
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Jon Fournier
(@dontfeedthetree) reported
@etrade I’d love to use this advice but your website is broken and 260+ minute wait for support. I need my seat to board the 🌕🚀
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Christopher Le
(@ChristopherLe99) reported
@etrade fix your ****, 2 months power E*TRADE been ******* up...
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Lucid_US
(@CodLucid) reported
@FreightTrainUSA @etrade I can’t use any of mine from 3 days ago what ******** dude
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Chico
(@phatdogs2) reported
@etrade submit a complaint to SEC if you had issues with E*TRADE on 1/21 and you can’t get through to them.
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jeff ricker
(@jeffricker) reported
@etrade You close my puts with 50 minutes left in the trading day?!!!!! WTF?!!!!! You
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Amanda Lepre
(@amandalepre) reported
@etrade I've had an E*TRADE account for 5 years, yet a mysterious "error" occurs when I try to add an external bank account. I think I know what's happening here.
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Chico
(@phatdogs2) reported
@kmmomof3 @etrade File a complaint with the SEC, State AG, the BBB and your Congress person.
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Matt Saint
(@MattySaint) reported
@DrewAustin @etrade Never had 1 issue with E*TRADE
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webberman
(@jwebbs33) reported
@etrade I’ve been trying for 3 days to get through on the phone. Also the chat service is down. Not good service
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Schneider
(@25woodstock) reported
@PGARicky @etrade Except that the Robinhood CEO admitted there wasn't a liquidity issue; and instead had "requirements to it's clearinghouses and net capital requirements with the SEC". I can see them restricting margin trading, but retail share purchases? And allowing "selling only"?