E*Trade

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

E*Trade Outage Chart 03/05/2026 15:40

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Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

  1. Login (40%)

    Login (40%)

  2. Website (36%)

    Website (36%)

  3. Trading platform (25%)

    Trading platform (25%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
Bonaire, Saint Eustatius and Saba Kralendijk Website
United StatesCharlotte Website
United StatesElmont Login
New ZealandWellsford Login
United StatesSan Francisco Website
GermanyIdar-Oberstein Website
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • JackMan724444 Jack Man (@JackMan724444) reported

    @etrade why is Etrade pro going away. You do realize the new power Etrade pro is terrible, right? No one likes it.

  • Fr3nchMontana Zack (@Fr3nchMontana) reported

    @etrade and @CharlesSchwab have by far the worst mobile apps for trading I've ever seen

  • Neshimu24 Neshimu (@Neshimu24) reported

    @etrade can you fix ******* app ? Jesus at least notify ppl something is wrong!!! Youre not doing us a favor, its literally your ******* obligation

  • JohnCooper62468 Jonny (@JohnCooper62468) reported

    943AM and @etrade frozen again for second day running. Unforgivably bad.

  • damon2tanner Damon Tanner (@damon2tanner) reported

    @etrade Please stop prompting me for more personal info on login with a "countdown to reply" threat in order to access my account. You have all the info you need from me or I wouldn't have an account.

  • KeithSendzik KJS (@KeithSendzik) reported

    why is @etrade limiting buying power each day even for full cash buyers declining short buying power and limiting shorts you have access to, its gotten so bad and same at @CharlesSchwab since retail went on a huge earning spree they've changed everything what is going on?

  • SuzanneMorvay Suzanne Morvay (@SuzanneMorvay) reported

    @etrade You are the WORST brokerage out there.

  • AKSports1025 A (@AKSports1025) reported

    Do a lot of people have issues with the @etrade Mobil app being slow to load?

  • 2StockTrades 2Stock Shakur (@2StockTrades) reported

    @etrade Have you guys completely given up on your platform? 1. Takes price multiple minutes to update. 2. Not showing the actual value. 3. Displaying some crazy numbers that have nothing to do with anything. 4. Percentages are wayyyyy off. What ******** is going on??

  • Mindset4Money_X Mindset for Money, CPA (@Mindset4Money_X) reported

    @nnarum @etrade Good reference. It’s quite sad. I mean I have no idea what happened in that man’s life to get him there, but I could imagine that in any scenario saving and investing your money will help avoid that.

  • cintrix26 cintrix26 (@cintrix26) reported

    @etrade Power Etrade Pro worst excuse for a trading platform! -No news alerts -Only 10 level II boxes allowed -Quantity box on level ii trades not working - can't be set -No quote info in level II box - old pro had day's high and low and 52 week high/low history -No save layout

  • aabfalter alex abfalter (@aabfalter) reported

    @etrade @coinbase @etrade is it just a bad tech stack you got? I suppose it could be a little outdated.

  • aabfalter alex abfalter (@aabfalter) reported

    @etrade Just reflecting some more. Your customer service reps asked for some suggestions on how to reconcile mess ups like this. I'm just gonna toss out there a $10 giftcard to @Applebees as a starter idea.

  • dr3wrogers Drew Rogers (@dr3wrogers) reported

    Tokenized equity trading is about to dominate. Been waiting about a week to get cash proceeds from an RSU stock trade on @etrade Once settled, I couldn't withdrawal cash. Just got off the phone with a support rep. A "withdrawl restriction" was on the account. Ok? Slow, archaic UX. Massive disruption coming to banking, wealth management, trading, retirement. Anyone below 30 won't tolerate anything of this nature much longer.

  • cintrix26 cintrix26 (@cintrix26) reported

    @etrade Power Etrade Pro: High/Low scan - no way to pause it or slow it down. Practically useless. Tried changing the price range but still way too fast. It needs a pause button.

  • primeorifice Joseph Wallace (@primeorifice) reported

    @etrade why is my debit card broken

  • tonythearena Eliyahu Ben Beryl (@tonythearena) reported

    @etrade Hey guy I have a tiny account with you all. The end of Etrade pro and the new system rollout is a disaster. I have never seen anything this bad. Your tech support team cant even get the system to work. Basic functionality is missing. Let alone they cant fix a font, size, or data feed. Its a joke. Glad I did not have a large account but my legacy thats been there almost 25 years. You should halt this rollout till it works

  • 2023Prophecy Illyuwn (@2023Prophecy) reported

    September 2025(possibly before) has been trading at least approximately 140% below the value from some of its key product/service/revenue generations, if equity manipulation and price suppression by @OTCMarkets, @etrade and possibly some other parties is not involved? @EMPOWR_us

  • stormshadow__1 stormshadow__1 (@stormshadow__1) reported

    @etrade It be nice if they updated their website and app....I know I'm asking alot. Also maybe a little better rates on margin loans. I don't expect them to be Robinhood or Webull rates but get kinda close. Well still keeping my income money here cuz of the maintenance levels👍

  • time2trade2 Time2Trade (@time2trade2) reported

    @etrade You are making a HUGE mistake getting rid of Etrade Pro. I have looked at it's replacement and it is awful. I have been with you for over 10 years, and now it's time for me to find a new brokerage with a trading platform similar to Etrade Pro.

  • tquant0884 tq1984 (@tquant0884) reported

    @etrade What is going on with your platform? It just so happens that any time metals make a move, freezing of quotes, positions, funds seems to always occur. You call the line, and they act like they don't know what is going on. Thousands can be lost because of these issues

  • CbayMult CAisRED (@CbayMult) reported

    @etrade please fix my new account so i can use it! been trying since Feb 9! says you cant find my phone number. ridiculous! just send me a code!

  • vutalisk Vu Dinh (@vutalisk) reported

    Do yourself a favor and avoid @etrade like a plague. The worst financial institution I've encountered. Agents lying and giving out contradicting statements like there is no tomorrow. Zero accountability. Absolutely horrendous.

  • tactisoverrated Tact is Overrated (@tactisoverrated) reported

    I never had trouble using my @etrade bank account before @MorganStanley took over. What a flippin’ nightmare it is now to get decent customer service

  • mySanctuaries NoMad (@mySanctuaries) reported

    @SMSgt_Zach @etrade I called them earlier to make sure they are aware of the problem. I was hoping it'd be fixed by now. But I still can't see what's happening in the premarket & it's driving me nuts. Anyone else?

  • toomchcoffee Chud Bagsley (@toomchcoffee) reported

    @etrade ETrade is honestly the worst trading platform that I have ever used. It was great until Morgan Stanley took over. There are many better options out there if you actually care about your money.

  • Big8John John Borders (@Big8John) reported

    @etrade my MIL and I have been trying to settle her simple estate SSN transfer since August. 30 calls to customer service have not helped. Round and round answers. I want a VP level contact today

  • Blurple66 Blurple66Chevelle (@Blurple66) reported

    Started a @etrade account 2 months ago learning and getting started to getting an alert that my account can no longer be used and couldn’t give me a reason why! And it had to happen when investments went down and made me lose money. Thanks @etrade for screwing me! #etrade #sad

  • joinSolanki Pankaj Solanki (@joinSolanki) reported

    @etrade @MorganStanley I have an unresolved international wire return (USD via Wise). Wise confirmed the return via SWIFT pacs.004 on Dec 30. E*TRADE keeps closing customer tickets without confirming a SWIFT/UETR investigation. Funds are still missing. Please help

  • burkitt_todd Dudeburkitt (@burkitt_todd) reported

    @StockJockAT @etrade @trade0us I look forward to the crash out trying new brokers