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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (51%)
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Website (33%)
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Trading platform (16%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Alden |
Login | |
| Farm Hill |
Login | |
| Duluth |
Login | |
| Thousand Oaks |
Website | |
| Orlando |
Login | |
| Lakewood |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Johnny Joy Bringer
(@CitiesOfHeroes) reported
@etrade can't get into my account and customer service hold time seems near infinite. Reset pw did not work. What can I do?
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Joshua Truesdell
(@afvet333) reported
@etrade I waited a total of 17 hours on the phone last week, on one 5 hour wait waiting to speak to a trader the line just hung up after 5 hours. Today it hung up yet again after 5 hours. This is the worst cust service I have ever seen.
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Slfairless
(@slfairless) reported
@Jcazz17 @etrade For real. Complete **** show at the worst possible time. @etrade try harder, ffs.
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Venkata Bharadwaj Komaragiri
(@bikky6) reported
@etrade Dear etrade customer support, estimated wait time for a call or chat representative is 3 hours and we dont have a call back option. How better you can assist us other than this way?
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@twowheel
(@twowheel) reported
Ok @etrade I sucked it up yesterday and gave up. Today is the same crap. FIX YOUR ******* ****!
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Tom
(@therealtomhomas) reported
@jimcramer Yes, @etrade had multiple errors
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Joe Cazz
(@Jcazz17) reported
Oh look @etrade app not working already. Glorious. Anyone else?
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Jay Al attar
(@Jayalattar) reported
@a1core1 @etrade @CharlesSchwab same goes to you. I lost some of my profit because I spent the first hours getting error or ticker is not valid and could sell my option or stock.
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Andrew Calderon
(@acalds9) reported
@etrade @ThProjectEnginr Fix your app in the US
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Joshua Truesdell
(@afvet333) reported
@kmmomof3 @etrade I just waited 5 plus hours and the line hung up. This company is so bad.
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Dheeraj Sarwaiya
(@DheerajSarwaiya) reported
@etrade you guys seriously need to work on your customer support. A wait time of over 2 hrs is crazy.
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Justin
(@Justin14443194) reported
Another day another @etrade crash
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mke
(@mke77141368) reported
E*trade is down this morning as usual #etrade @etrade
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Garo Mikhael
(@Gmik12) reported
@jimcramer @TheDomino once again login problems with @etrade at market open. So ridiculous!!!
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Travis01
(@gunnerbean) reported
@etrade is app broken again this morning? Won’t refresh
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BoredInTheHouseTrading
(@bored_trading) reported
@gunnerbean @etrade Total garbage. Major issues this morning.
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Caroline
(@123Kiki) reported
@etrade My watch list is completely gone. Really ?? Pathetic. All day long problems.
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LEADER TRADING
(@LEADER_TRADING) reported
The @etrade mobile app has been absolute trash these past few weeks. Fix it. I get that mobile apps can have issues form time to time, but this isn’t clash of clans on the toilet - this is people’s livelihoods.
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Sir Larry
(@LarryTheSir) reported
@Augustus81118 @etrade it is very time consuming to get thru to them, have to plan for a call. That's my concern, but outage for an extended period and the market moves on. All this easy tech could really bite hard if it fails for an extended time. @etrade #etradedown
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GT-GreenTime
(@Greentime4us) reported
@etrade get yo **** together. Etrade pro is acting like a POS. We all leaving if you dont FIX IT!
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Jeremy Brazle
(@Braz_24) reported
@etrade fix your App and this is getting ridiculous. Markets not even open and I can’t get on.
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Profit Napz😴💰
(@ProfitNapz) reported
@etrade Terrible platform. DO NOT USE
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$WAVE
(@cptwave) reported
@Jcazz17 @etrade yeah having issues loading/refreshing, been an issue for the past month but especially bad today and yesterday
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Pamela
(@pamela_bea_) reported
@etrade Does anyone work there anymore? I’ve tried calling customer service so many times waiting for an hour for someone to pick up before I end up hanging up. I have stocks and money with you and I can’t believe it’s impossible to speak to someone it’s insane
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🔶Augustus 📿⚔️🇺🇸
(@Augustus81118) reported
@LarryTheSir @etrade I’ve been on hold for 18mins. Started a chat with support and it says my wait time is 185mins... 🤨
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je
(@jasonerwin_je) reported
@etrade fix your damn app
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@twowheel
(@twowheel) reported
@DeathNotary @etrade @CitiesOfHeroes Yep, on second day of this BS. Online support wait time is over 1hr, telephone is just under that! If you were thinking about moving your accounts before, this should be the nail in the coffin!
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Sawkon
(@Sawkon_Noah) reported
@etrade Damn I hope it pops soon
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Sir Larry
(@LarryTheSir) reported
@Augustus81118 @etrade It is very time consuming to get thru to them, have to plan for a call. That's my concern, but outage for an extended period and the market moves on. All this easy tech could really bite hard if it fails for an extended time.
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mke
(@mke77141368) reported
E*TRADE is down this morning as usual @etrade #etrade