E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (60%)
• Website (28%)
• Trading platform (11%)
• Withdrawals (1%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Clinton Township	Trading platform	4 days ago
Franklin	Login	5 days ago
Franklin	Login	5 days ago
Washington	Website	5 days ago
Columbus	Website	10 days ago
Ontario	Trading platform	11 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TraderMK (@mkarias1) reported 3 minutes ago

  Charts are not working in @etrade platform!!!

• 
  JRD (@Lehman_08) reported 4 minutes ago

  Hey @etrade wtf

• 
  Heddge (@Bunty11311235) reported 6 minutes ago

  @BenBSP @etrade Etrade be ready this week to pay me my losses due to your glitch on Friday

• 
  Saurabh (@thes9h) reported 7 minutes ago

  @etrade is down across all platforms. Is there an ETA or customer communication that we can expect? #etradedown

• 
  Michel Rougemont (@MRougemont) reported 8 minutes ago

  @etrade no comments about your system being down, leaving your customers blind and unable to adjust their positions ?!

• 
  Lionel Li (@lionelistic) reported 14 minutes ago

  @etrade Service is down? Phone line down?

• 
  Aloha Giles ⚔️ (@GilesAloha) reported 15 minutes ago

  @status_is_down @etrade this is ridiculous. Fix your platform!

• 
  Gail (@GailHedglin) reported 16 minutes ago

  @etrade THE NEW PRO PLATFORM WONT EVEN STAY UP LOL IT GOES DOWN SAYS EXPIRED!! IF YOU LOG BACK IN , FEW HRS LATER GOES DOWN AGAIN SAYS EXPIRED!!! IVE NEVER SEEN A PLATFORM AS BAD..IM LOOKING AT OTHER BROKERS...

• 
  Peter Max (@PeterMax80) reported 23 minutes ago

  Hey @etrade why does your network suck so bad?

• 
  LunchMeat3270 (@LunchMeat3270) reported 26 minutes ago

  PSA: I hope no one here uses @etrade Awful. Most fees. Use anyone but!

• 
  Grumpy Old Man (@JHeggemeyer) reported 27 minutes ago

  @etrade costing me money today. Somehow was able to enter a sell order at market, but now it won't execute ffs..... Already cost me $50 in profits. Probably turn into a loss before they fix this ****

• 
  Islander Bob (@Islander_Bob) reported 27 minutes ago

  @etrade Fix your damn website!

• 
  StocksNDietCoke (@JackJacobsonAZ) reported 30 minutes ago

  @etrade no 24 hour, horrible new platform loaded with bugs, bad charts, wtf. Where is $MS executives

• 
  Behailud (@asnake_behailu) reported 31 minutes ago

  @etrade unable to login, it says "we are unable to process your request..."

• 
  Randy Daniel (@NerdRandy) reported 33 minutes ago

  @etrade Very disappointed that the service is down and customer support wait times is long and ETrade hasn’t notified customers via any means of the outage of service.

• 
  The BONK Nacho (@BonkNacho) reported 33 minutes ago

  @etrade please fix the website, ty

• 
  Matt (@MattM0720) reported 41 minutes ago

  @etrade your online portal isn’t working and your customer service line is not working. What is going on?

• 
  Will (@Joedirt12321) reported 43 minutes ago

  @etrade The length of this outage is unacceptable

• 
  Ruben M (@martrub) reported 43 minutes ago

  @TheTradingNinja @etrade Platform down 😕

• 
  Mickey (@ELITESTOCKPICK) reported 45 minutes ago

  @Bunty11311235 @BenBSP @etrade How can you take screen shots if the app is down

• 
  Bobby vICE (@StockTrades629) reported 48 minutes ago

  @etrade you all down right now?

• 
  Mandrel (@JoldersmaBrian) reported 48 minutes ago

  @TwoThreeXYZ @DanielMCharter @etrade Webull is ok. Robinhood isn’t bad. Have fidelity for long term hold and dividend stuff and it’s ok. Siri here I come. Hopefully OTC

• 
  C T (@ffllyer1) reported 50 minutes ago

  @etrade login down?

• 
  Andrew (@Andrew99Blue) reported 51 minutes ago

  @Benjami18575241 @etrade So help me if they take the market down today and e-trade is off line...this is basically China at this point. Unreal. I was just getting ready to place orders and go to lunch. Come on @etrade not cool.

• 
  Buns&Coffee (@schang76) reported 55 minutes ago

  @etrade @MorganStanley did they buy Etrade or did MS sell themselves in a merger because they are one of the worst shops on Wall St that survived by getting bailed out by American taxpayers through trickery and blackmail? can't even keep the lights on properly on a trading day.

• 
  Sean R (@PennS53313) reported 57 minutes ago

  @etrade WTF is wrong with your trading platform.... its not loading. .. THIS IS UNACCEOPTABLE... how bout an update... the wait time to talk to anyone is over an HOUR!!!!! WTF??

• 
  🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) reported 57 minutes ago

  @BawzRs @nxtplse @etrade 1 hour down. You have some powers.

• 
  Brian (@Brian7722763252) reported 59 minutes ago

  @etrade I cant login. Im lossing money. How will u compensate for this?

• 
  Blake Norton 📈 🎯 (@blake_nort_wire) reported 59 minutes ago

  @etrade oil up stocks down again yawn

• 
  Miko (@wintament) reported 60 minutes ago

  @etrade now holding for 45 minutes!!!!! WTF!