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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (44%)
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Website (38%)
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Trading platform (19%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Loganton |
Trading platform | |
| North Port |
Login | |
| Maricopa |
Website | |
| Plano |
Website | |
| Ruskin |
Trading platform | |
| Dublin |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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b.
(@TheBriMcL) reported
Hey @etrade your app won’t even let me login. The system is rigged
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Sherman Hardy
(@ShermanRHardy) reported
@etrade what’s up with your website and tech support?
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Manish Naik
(@mysticmanish) reported
@etrade refer a friend link is broken. Please fix asap. folks looking to join.
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VEE
(@maravjosa) reported
Yo what is going on with @etrade’s customer service line? Haven’t been able to get in touch with a human in 2 days.
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b.
(@TheBriMcL) reported
@heathhensley84 @etrade When I try to login it just keeps saying they’re unable to process my request and try later
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Tessa “Burn it all down” Rouillard
(@WhiskyEyeBrews) reported
@etrade My login says I need to call you due to unusual activity, yet I'm on hold for HOURS then get disconnected. I try chat, and get a red error saying "something went wrong" when I try to connect. This is AWFUL customer service. Maybe @Fidelity will be a better option now.
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DAK_8
(@DAK_8) reported
@koolhand80 @etrade It took me at least 10 minutes to log in before I got error’ed out. Unreal
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bret johnson
(@bretjohnson11) reported
@etrade pay your bills!! Your site is as slow as the old dial up Internet!!! #DoBetter
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フッモッフ
(@fumoffu_fmp) reported
@etrade I can't do anything on the site nor contact support because the contact page is broken who can we email for support? I can login but then it keeps saying I don't have an account...How did I login then!?
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ebrotrades
(@ebrotrades) reported
@Sarachalove @etrade late reply, but at least they directed us to call customer service to place our orders, and didn't just say "no buying" @etrade $gme $amc
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Suspected Saboteur
(@ShortingIsFun) reported
@PnNovy @etrade. They locked down AMC for awhile yesterday apparently, but I haven't experienced any issues.
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Ben Weller
(@ben_weller) reported
. @AllyCare Y’all can’t actually be this bad a keeping a web service available. 3 days in a row. Let me know if you’re competent or not. I’ll be on hold with @etrade figuring out if/how to transfer all my funds. Please get it together. I actually like your platform.
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ViceVersa 💭
(@ViceVersaYT) reported
I have a 145 minutes hold time with @etrade 😳clearly this wont be the platform ill be xfering too.... in addition to @binance -experience yesterday to sign up was awful, claimed my DL was from VA when in bold letters it reads NEW YORK- difficult to do biz i EXIT - @sofi nice job
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OneBigElf
(@EricFerrone) reported
@etrade anyone else getting a “due to technical difficulties the call can not be completed” message when calling customer service? Odd.
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DAK_8
(@DAK_8) reported
@RPSportsBetting @etrade @CNBC Where are you going? I’m looking at Fidelity/Trade Station. Basically whoever didn’t shut down trading this week on GME/AMC/etc
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Christina
(@Mags1791) reported
@MarioVsOEM @etrade Same damn thing for me
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h̴̨̗̫̠̦̻͙̜͚̠̾́͝e̷͓̟̞͈͖̼̓̅̐͂̎͝ͅx̶̢͉͚̣̰̳̱̄͆6̸͇̊̀́͆̕͝
(@hex6ix) reported
@etrade has THE WORST customer service.
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JimsyFlimsy
(@JimsyFlimsy) reported
@etrade @pennystawkcawk “Your call could not be completed due to technical difficulties. Please try calling again later. Goodbye.” Now $20 is stuck in my account without me being able to withdraw it because “new accounts within 60 days are not allowed to withdraw”. Non-existent customer service.
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Jameson Helfrich 🇺🇲⚓
(@j_helfrich_) reported
I just tried to call @etrade's support line because I'm having issues on their website and the system hung up on me, lol. None of these brokers were ready for the meme wave
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The B
(@berose) reported
Pretend that holding $AMC is like trying to get @etrade customer service on the line. That should at least get you through until next week.
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Ennis Dakhil
(@EnnisDakhil) reported
@Anonymo_Trading @etrade Pulled out earlier this week. And now they only transferred half my account. Customer service won't pick up and live chat is frozen. Will never use them again. I suggest Fidelity.
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Jay Cee Cruz
(@JayCee1990) reported
In 2018 I opened a @RobinhoodApp due to its user friendly platform. However, due to their lack of transparency and constant issues, especially after the whole #GME debacle, I decided to shift my entire stock portfolio to @etrade. Everyone deserves a chance to #invest.
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Fortune Chimaobi
(@HiiiPowerRevo) reported
Damn I wish @RobinhoodApp allowed us to transfer our entire portfolio to @etrade
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Jeremiah
(@its_jv17) reported
@Brecckan @etrade E*TRADE has some problems especially from like 9:30-10 AM it hasn’t worked for the last week or so
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The candidate!
(@kinkong007) reported
@etrade WTH cant even sign in now
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Ben Weller
(@ben_weller) reported
As I’m on hold trying to move my accounts from @Ally, I can’t help but notice that the @etrade hold music sounds like the soundtrack from a very happy adult movie from the 70s.
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🎄Joeyking ❄️
(@Joeyking25) reported
Is @etrade broken??
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GMay
(@GMayTweets) reported
@etrade Hey im trying to add my bank using instant verifications, but all it does is load and load then it quits. any help?
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Matt Hacker
(@matthacker) reported
@etrade I have been on hold for 45 minutes. All I need help with is changing my password. The Symantec VIP code isn't working for me and I need to talk to someone about getting logged into my account. 45 minutes!! Online chat wait is 2+ hours! Help!
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Daniel Bianchini
(@danjbianchini) reported
@etrade - your customer service portal isn't working and I cannot make trades as you say I have insufficient balance despite my account clearly showing I have cash.