Is E*Trade down?
Problems detected
Users are reporting problems related to: login, website and trading platform.
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 21: Problems at E*Trade
E*Trade is currently having issues. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
-
Login (61%)
-
Website (29%)
-
Trading platform (10%)
-
Withdrawals (%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bozeman |
Website | |
| Warren |
Login | |
| La Mirada |
Login | |
| South Burlington |
Trading platform | |
| Bernville |
Trading platform | |
| Denver |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
-
Andrew Rothman
(@arothman) reported
Is anyone else seeing some really weird numbers for the SPY ETF in their portfolio? I'm seeing some really weird stuff today and I'm not sure if it's the ETF itself or just @etrade glitching out... did I just get a whole lot richer or is this a system error? #SP500 #etrade #ETFs
-
Jimmy Hartzell
(@thecodedmessage) reported
So now I have a security in my @etrade that I can't sell due to a technical issue. If I enter all 6 digits of the fractional share value, it complains too many digits. If I enter only 4, it complains inexact value. Catch 22? @etrade fix your ****.
-
Nirnay Patil
(@nirnaypatil) reported
@CNBC @etrade When is the funds availability issue going to be resolved at Etrade? It is getting reported per chat as wide spread systems issue.
-
Michelle Wallace
(@michellemccoy91) reported
@arothman @etrade I called ETRADE. It is a glitch on their system. I logged into twitter just to see if others were freaking out. Just like me...
-
$GME
(@irishmike224) reported
@etrade Why do you not have a customer service email?
-
LifeyManicOmega
(@Tmac46345804) reported
@hankjuicy @etrade I have the same issue - the wait times for customer service are horrible
-
J M
(@JM50250829) reported
@Tmac46345804 @hankjuicy @etrade Same. Trashed to customer service. If not resolved by tomorrow I'll move everything elsewhere
-
DDTrades
(@dd_trades) reported
@elLuckyLuciano @etrade I waited an hour and a half and talked to 3 people before they told me they have no good explanation as to why they hav ben experiencing balance issues.
-
J M
(@JM50250829) reported
@dd_trades @elLuckyLuciano @etrade They still don't. I've called twice. 3 hours later no resolve. I'll be transferring the account to Schwab this week. Tired of tech errors here
-
LifeyManicOmega
(@Tmac46345804) reported
@hankjuicy @etrade Not yet - buying power hasn’t been updated since Friday - is that the same issue you have?
-
Hank juicy
(@hankjuicy) reported
@Tmac46345804 @etrade It’s fixed now . After 3 diff customer service support reps
-
Durgesh
(@durgeshjhala) reported
@etrade Pathetic customer service
-
Eric P
(@eric11phillips) reported
@etrade I’ve been holding on the phone for 67 minutes. There’s no chat function working. No way to message. How is someone supposed to actually get account help?
-
East* Amanda (she/her) 🍾🌹 (*for added respect)
(@mamacrat) reported
Well @etrade just deposited $250,000 of stock into my IRA. Too bad the market is closed. LOL
-
J M
(@JM50250829) reported
@hankjuicy @Tmac46345804 @etrade WTF did you have to tell them? Talked to one rep an hour ago who said it would be good in a few minutes
-
Erick Carleton
(@tradesbeta) reported
@etrade balances showing zero. How much longer until “vendor” issues are resolved?
-
Erick Carleton
(@tradesbeta) reported
@etrade already doing it. @etrade another customer gone. Tick tock.
-
Durgesh
(@durgeshjhala) reported
@etrade frustrating experience with E*Trade . 10 over calls to customer care . No resolution to simple problem. I am not US resident and I certified W8BN around 8-10 times in last one week but not getting updated and you guys are keep cutting my tax and called customer care has
-
Connor Hibbs
(@ConnorHphoto) reported
@etrade why are your wait times so long? I have spent hours and hours on hold. Your wait music is awful, no way to shut it off, and no option for a call back instead of waiting on the line. I just want to be able to use my account! Really regretting my decision to use you.
-
TheTradingNinja
(@TradeWithNinja) reported
@etrade I hate to recommend people just to have issues.
-
Kevin Webb
(@KevinJkwebb44) reported
@etrade showing several stocks in my account as 0$ despite significantly higher value on exchange. Maybe a glitch but I will be moving all my stocks now, clearly the platform is a mess.
-
J M
(@JM50250829) reported
@etrade are you going to resolve the balance issues at some point today? I'd it's not don't tomorrow I'm out and going to Fidelity or Schwab. This has cost me today in money and time on the phone.
-
Matthew Lillard's pigtails from Hackers
(@zari3la) reported
@etrade @DrKarthikN super cool to hide behind "security" when other financial institutions can verify over email/ digitally. Why do everything by phone?? I'ts INSANE that you push to only use phone service and have 2+ hour wait times.
-
Matthew Lillard's pigtails from Hackers
(@zari3la) reported
Legitimately @etrade has the absolute WORST customer service platform on the planet. It's 2022. Figure it out.
-
Will Walker
(@wills_wire) reported
@thecodedmessage @etrade I saw some bogus numbers in my account as well. Calling E*trade customer service results in a ~2hr wait
-
Amarnath
(@SynVeral) reported
@etrade @durgeshjhala guys.. are you serious? It's been over 4 hours now and still no fix, and I heard others have had their issues corrected.
-
Justin Frentzel
(@jmfrentzel) reported
@thecodedmessage @KapilaMo @etrade If you look at trans hist the issue was them using 1/the market price as the price for the *** reinvest. So ETRADE sold us shares for *dramatically* under mv. I’m sure they will fix with time, but the bigger Q is if we are able to hold them to the price they sold us SPY at haha.
-
Matthew Lillard's pigtails from Hackers
(@zari3la) reported
Legitimately @etrade has the absolute Customer Service Platform on the planet. It's 2022. Figure it out.
-
Darth Dividend on Youtube 🌋
(@DarthDividend23) reported
@DairyLandDiv @etrade @Fidelity Not a bad move
-
Matthew Lillard's pigtails from Hackers
(@zari3la) reported
@etrade @fasteddiegloor too bad you will have to wait on the phone for 2 hours. Hope you don't have anything important to do.