E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (33%)
• Website (30%)
• Trading platform (23%)
• Withdrawals (13%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Los Angeles	Trading platform	4 days ago
Lillington	Login	14 days ago
Roanoke	Trading platform	14 days ago
Hawthorne	Trading platform	19 days ago
Brasília	Website	24 days ago
Brookhaven	Trading platform	24 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nota Gaylib (@dfdfdfd243799) reported 3 minutes ago

  @GailHedglin @etrade nope, still not working. Losing thousands.

• 
  Steel_City412 (@jason_hemphill) reported 3 minutes ago

  @GailHedglin @etrade They’ve been ******* with my account all week. Every day this week I have not been able to make round trip day trades as if I don’t have over 25k. I’ve called them every day, they say they fixed it but same problem the next day. I’ve been on the phone with them for 1 hour as I type this

• 
  Heddge (@Bunty11311235) reported 4 minutes ago

  @BenBSP @etrade Yes but future accounts are not working

• 
  StocksNDietCoke (@JackJacobsonAZ) reported 5 minutes ago

  @etrade no 24 hour, horrible new platform loaded with bugs, bad charts, wtf. Where is $MS executives

• 
  Country Boy Contrarian Energy Construct 𓃵 🏹 𓂀 (@BakkenShale) reported 9 minutes ago

  --- No LIE @etrade has to be the WORST trading platform in the world. Nothing works. Zero customer service. The last guy I spoke to there lied his pants off about their cheap platform.

• 
  Sema Willis (@SemaWillisp2k0) reported 9 minutes ago

  @etrade Please I can’t login to my account The email I think is associated isn’t accessible to me My phone got stolen Please help me out

• 
  🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) reported 10 minutes ago

  @BawzRs @nxtplse @etrade 1 hour down. You have some powers.

• 
  Woton (@BlueWizard777) reported 10 minutes ago

  @etrade ******* banks. 4% vs 18%+ for credit Hope I live to see it all come crashing down

• 
  Jeff Gawlinski (@JeffGawlinski) reported 11 minutes ago

  Our stock purchase is through @etrade but the service is awful and can't connect to anyone. Next employee pulse meeting, will bring this up to see if a different platform would be better who provides better support.

• 
  Islander Bob (@Islander_Bob) reported 13 minutes ago

  @etrade Fix your damn website!

• 
  Grigetio Dodger (@grigetio) reported 16 minutes ago

  @etrade could you at least acknowledge that there is an issue? wtfbbqkthxbye

• 
  215Hustler (@215Hustler72) reported 17 minutes ago

  @etrade outage is insane, im scalping and cant sell. Missed my exit.

• 
  Randy Daniel (@NerdRandy) reported 19 minutes ago

  @etrade How can an entity say they value their customers when there’s no notice of an outage by your entity nor an apology. Don’t bother calling them, they have a clause regarding outages and won’t even offer a good faith credit for the ordeal. Customer service isn’t their priority, it’s charging fees.

• 
  glenn mosley (@glennymo369) reported 22 minutes ago

  @etrade Does anyone know of a trading software closer to etrade pro? The new one is absolute **** and probably used to **** the user. I am easing into cash so I can leave this pos.

• 
  Blake Norton 📈 🎯 (@blake_nort_wire) reported 25 minutes ago

  @etrade oil up stocks down again yawn

• 
  Heddge (@Bunty11311235) reported 26 minutes ago

  @BenBSP @etrade Etrade down no answer call they are going to pay me big time

• 
  BeastModeStocks (@BeastModeStockz) reported 26 minutes ago

  @NotFinancialRep @SchwabTrading @etrade Same happening with TD Canada. Used to be great. Now cant make a trade there. Worsr decision they made was reviewing every trade and making people call in trades. Worst part is when someone answers they have to get approval for a trade cause they are not licensed. 10 min execution for a trade that moves in milliseconds. 🗑 is a compliment to TD. Junk.

• 
  Mark Brown (@markbrownwriter) reported 29 minutes ago

  @etrade is the worst! They’ve screwed up with my submitting a stock certificate for deposit. I’ve had to call them more than a dozen times over the past two months. And I always get the same answer: Call back in a few days. I can’t wait to close my account there.

• 
  TwoThree (@TwoThreeXYZ) reported 31 minutes ago

  @JoldersmaBrian @DanielMCharter @etrade I loved it until lately. Constant log in problems and lag

• 
  David Schwartz (@BigDave469) reported 32 minutes ago

  @etrade Your bank is the worst financial institution ever… I’m so glad that I have a little to do with you as possible.

• 
  🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) reported 32 minutes ago

  over half an hour down - wow @etrade think we can live with 2-3 minutes here or there but this is insane

• 
  I want a Tesla, need them SPCX IPO shares ,waiting (@We_Rock_On) reported 36 minutes ago

  @Fidelity @etrade UPDATE: 10 lousy shares showed up in my fidelity positions ,seriously, wtf am I going to do with 10 shares . 10 shares so you hope we keep our accounts with ya ,well you ARE WRONG .

• 
  Aestas; Recognitio (@LegibleEnglish) reported 39 minutes ago

  @etrade There are good days and there are bad days; and, there are days you make promises that you are sure to keep. Get out the checkbook.

• 
  Charlie Harper (@CharlieBHarper) reported 41 minutes ago

  And after getting an agent, telling him the problem, I got a boilerplate answer about how balances are calculated rather then the agent addressing the error. His follow up - after 20+ minutes of wasted time - was to tell me to call @etrade. We've institutionalized failure.

• 
  Islander Bob (@Islander_Bob) reported 42 minutes ago

  @etrade down again. You suck! Moving to @RobinhoodApp !

• 
  Buns&Coffee (@schang76) reported 45 minutes ago

  @etrade @MorganStanley did they buy Etrade or did MS sell themselves in a merger because they are one of the worst shops on Wall St that survived by getting bailed out by American taxpayers through trickery and blackmail? can't even keep the lights on properly on a trading day.

• 
  Jeff (@__makemoves) reported 46 minutes ago

  @etrade down. Can't exit trades. No chat support. Phone number busy. Zero support. Absolutely awful!

• 
  Nadia Lo Greco (@NadiaLoGreco) reported 53 minutes ago

  @etrade Do better @etrade have been trying for over a month to access my money to no avail. On top of it, I am now also out money because of your error. The case manager won’t let me escalate beyond him and I still don’t have my money. At my wits end and no one is willing to help me

• 
  Saurabh (@thes9h) reported 55 minutes ago

  @etrade is down across all platforms. Is there an ETA or customer communication that we can expect? #etradedown

• 
  Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported 59 minutes ago

  --- Never trade on $MS @etrade its the worst trading platform I've ever seen. It was better 10 years ago.