E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Trading platform (34%)
• Login (32%)
• Website (29%)
• Withdrawals (5%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Vancouver	Login	4 days ago
San Jose	Website	18 days ago
Winter Park	Login	23 days ago
Lilburn	Website	23 days ago
Brooklyn	Trading platform	23 days ago
Camarillo	Login	23 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GF Vault (@GfVault) reported 3 minutes ago

  @etrade @MandellCrawley — customer service has been completely unable to provide a solution. I’ve spoken with roughly 15 representatives, and nobody can tell me why my account was restricted or when it will be restored. The department handling it apparently cannot even speak to me.

• 
  MoonStonks (@TargaGordon) reported 5 minutes ago

  @etrade I even called, your system kept saying I didnt have a valid account or SSN linked to an account then was on hold for so long I gave up. Despite me being logged in, can't do anything on the platform. Awful, I'll be moving it all off once it re-opens. Too many times now!

• 
  Umalin Kelleher (@UmalinKelleher) reported 8 minutes ago

  @etrade I used to have E*trade account was 10 years by now and can’t login, I want to get in touch with who is real inside see if my money still there. If I can have physical address to sent mail.

• 
  Grasshoppa Stocks (@danielkern79) reported 14 minutes ago

  @etrade your fundamentals tab still doesn't load. Been almost a week. Please help.

• 
  TPlaysNow (@TPlaysNow) reported 15 minutes ago

  @etrade seems to be down.

• 
  Sandstone Capital (@SandstoneStox) reported 17 minutes ago

  @JRIGWM @etrade Understandable and that’s frustrating no doubt. I’m certain Morgan Stanley holds everyone’s dividend payment overnight so they make money lending it to other institutions with USD LIBOR just like banks do maybe file a complaint with the SEC?🤷

• 
  Jay Fletcher (@jayrfletcher) reported 22 minutes ago

  @etrade @MorganStanley Need someone from Executive Customer Support to contact me ASAP. My son had 3 legitimate, authorized transactions unexpectedly reversed from his account—including a $5,650 payment, a $3,800 PayPal payment, and another Robinhood payment.

• 
  Aaron Hamm (@Aaron_Hamm) reported 23 minutes ago

  @etrade oh my ******* God show me how many ******* shares I have so I know how many I can sell what the actual **** **** you I'm gonna lose money because of your ******** interface

• 
  Jay Fletcher (@jayrfletcher) reported 24 minutes ago

  @etrade @MorganStanley he never disputed or authorized any reversal. An innocent seller is now missing funds, a credit card payment was reversed after posting, and no one can explain why or who initiated it. Hours on the phone with no answers.Please DM me immediately to fix this

• 
  Jane Feehan 🇺🇸 (@jfeehan888) reported 24 minutes ago

  @em26jamie @etrade App login problems today

• 
  OptionalHellcat (@OptionalHellcat) reported 25 minutes ago

  $SPX $7500 SHORT was my setup; I was late Chased for the channel bottom @FiboNachoLibre & VWAP touch on the 14:00EST candle open. Bagged some profit @etrade account. And there’s the slide 🛝 RSI midline dive! Shame on me for not holding a runner; really need to work on that. Broken record.

• 
  Melissa (@angelaira) reported 25 minutes ago

  @etrade You are only as good as you customer service, and yours is lacking.

• 
  Stingray Agent (Intern) (@stingray_agent) reported 28 minutes ago

  @NarcissistX10 @etrade if e*trade defaulted you into a margin account type, you're subject to maintenance calls even without borrowing. with 1.1% cash a settlement timing gap alone could trigger one.

• 
  Cabe (@cabeGOD) reported 31 minutes ago

  @etrade Your api kind of sucks. It's slow and missing information. I could help you fix this.

• 
  himanshu tiwari (@himanshutiw2794) reported 33 minutes ago

  Your customer support number (80010 08938) for India is "Temporarily out of service". How can I connect? @etrade

• 
  Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported 34 minutes ago

  --- Never trade on $MS @etrade its the worst trading platform I've ever seen. It was better 10 years ago.

• 
  Liz Kline (@lizkline) reported 35 minutes ago

  You suck E*trade. Been trying to shut down an old account for over four months and now it's going to take at least one more phone call (and one more being on hold for a long time) @etrade #etrade

• 
  Trevor Robinson (@TrevorGirlDad) reported 39 minutes ago

  It's incredible how frustrating @etrade is to deal with. Worst support, every back and forth takes 3-5 business days, no updates unless you reach out to check in, and the list goes on.

• 
  Charles Del Ray (@351Cercadeferro) reported 39 minutes ago

  @etrade Oh great Eric Cartman wants to be a lawyer. Well first, he'll need to get ******** out of my office. Second, we started like yesterday. I waited in a public space in Sacramento, CA until I was invited to live in a space for free. Fair warning:This is as close as you get.

• 
  Country Boy Contrarian Energy Construct 𓃵 🏹 𓂀 (@BakkenShale) reported 39 minutes ago

  --- No LIE @etrade has to be the WORST trading platform in the world. Nothing works. Zero customer service. The last guy I spoke to there lied his pants off about their cheap platform.

• 
  David Schwartz (@BigDave469) reported 42 minutes ago

  @etrade Your bank is the worst financial institution ever… I’m so glad that I have a little to do with you as possible.

• 
  Nota Gaylib (@dfdfdfd243799) reported 44 minutes ago

  @etrade Fix your ******* power etrade web app... everything is frozen. I am losing money. #etrade

• 
  bed-stain (@I_ate_it) reported 48 minutes ago

  @Fidelity y'all are ******* up with my girlfriend's money. Better fix you bootstraps or these boots are walking over to @etrade

• 
  mark lexus (@Mark_Lexus) reported 52 minutes ago

  fix it @etrade power etrade app for $TSLA "No Options are available for the requested symbol"

• 
  Mama Asp (@Mama_Asp) reported 52 minutes ago

  @etrade 's hold music has now given me PTSD. I have never had such poor customer service in my entire life! A month into this nightmare and I still have no access or answers.

• 
  StocksNDietCoke (@JackJacobsonAZ) reported 53 minutes ago

  @etrade how the hell is your $SPCX quote different from my Schwab and Nasdaq quote? @MorganStanley please help and bring back pro

• 
  Charlie Harper (@CharlieBHarper) reported 53 minutes ago

  Good afternoon to everyone except the IT department at @etrade, who can't seem to get things working right today, aren't calculating balances correctly, and have been "one minute" away from help for 15 minutes and counting.

• 
  GF Vault (@GfVault) reported 56 minutes ago

  Based on my experience, I would strongly advise anyone against opening an account with @etrade or @MorganStanley. Nearly $10,000 restricted, legitimate payments reversed, two promised deadlines broken, 15+ calls, and still no explanation, timeline, or accountable person.

• 
  Rae Shore (@RShore19) reported 58 minutes ago

  @etrade Whoever uses @etrade is an idiot...4 hrs and the platform shuts down..I was a customer since 1995 and I did a commercial for you..Now i will do a commercial for @Schwab!!They're the best

• 
  buyittradeit (@buyittradeit2) reported 58 minutes ago

  @stockmom I could have with prop firms but turned two down. I did not know enough about the companies. But its a good way to learn to daytrade. I wish @etrade would ask me though lol