E*Trade status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 18, 4:20 PM EDT	0	0
Apr 18, 4:40 PM EDT	0	0
Apr 18, 5:00 PM EDT	0	0
Apr 18, 5:20 PM EDT	0	0
Apr 18, 5:40 PM EDT	0	0
Apr 18, 6:00 PM EDT	0	0
Apr 18, 6:20 PM EDT	0	0
Apr 18, 6:40 PM EDT	0	0
Apr 18, 7:00 PM EDT	0	0
Apr 18, 7:20 PM EDT	0	0
Apr 18, 7:40 PM EDT	0	0
Apr 18, 8:00 PM EDT	0	0
Apr 18, 8:20 PM EDT	0	0
Apr 18, 8:40 PM EDT	0	0
Apr 18, 9:00 PM EDT	0	0
Apr 18, 9:20 PM EDT	0	0
Apr 18, 9:40 PM EDT	0	0
Apr 18, 10:00 PM EDT	0	0
Apr 18, 10:20 PM EDT	0	0
Apr 18, 10:40 PM EDT	0	0
Apr 18, 11:00 PM EDT	0	0
Apr 18, 11:20 PM EDT	0	0
Apr 18, 11:40 PM EDT	0	0
Apr 19, 12:00 AM EDT	0	0
Apr 19, 12:20 AM EDT	0	0
Apr 19, 12:40 AM EDT	0	0
Apr 19, 1:00 AM EDT	0	0
Apr 19, 1:20 AM EDT	0	0
Apr 19, 1:40 AM EDT	0	0
Apr 19, 2:00 AM EDT	0	0
Apr 19, 2:20 AM EDT	0	0
Apr 19, 2:40 AM EDT	0	0
Apr 19, 3:00 AM EDT	0	0
Apr 19, 3:20 AM EDT	0	0
Apr 19, 3:40 AM EDT	0	0
Apr 19, 4:00 AM EDT	0	0
Apr 19, 4:20 AM EDT	0	0
Apr 19, 4:40 AM EDT	0	0
Apr 19, 5:00 AM EDT	0	0
Apr 19, 5:20 AM EDT	0	0
Apr 19, 5:40 AM EDT	0	0
Apr 19, 6:00 AM EDT	0	0
Apr 19, 6:20 AM EDT	0	0
Apr 19, 6:40 AM EDT	0	0
Apr 19, 7:00 AM EDT	0	0
Apr 19, 7:20 AM EDT	0	0
Apr 19, 7:40 AM EDT	0	0
Apr 19, 8:00 AM EDT	0	0
Apr 19, 8:20 AM EDT	0	0
Apr 19, 8:40 AM EDT	0	0
Apr 19, 9:00 AM EDT	0	0
Apr 19, 9:20 AM EDT	0	0
Apr 19, 9:40 AM EDT	0	0
Apr 19, 10:00 AM EDT	0	0
Apr 19, 10:20 AM EDT	0	0
Apr 19, 10:40 AM EDT	0	0
Apr 19, 11:00 AM EDT	0	0
Apr 19, 11:20 AM EDT	0	0
Apr 19, 11:40 AM EDT	0	0
Apr 19, 12:00 PM EDT	0	0
Apr 19, 12:20 PM EDT	0	0
Apr 19, 12:40 PM EDT	0	0
Apr 19, 1:00 PM EDT	0	0
Apr 19, 1:20 PM EDT	0	0
Apr 19, 1:40 PM EDT	0	0
Apr 19, 2:00 PM EDT	0	0
Apr 19, 2:20 PM EDT	0	0
Apr 19, 2:40 PM EDT	0	0
Apr 19, 3:00 PM EDT	0	0
Apr 19, 3:20 PM EDT	0	0
Apr 19, 3:40 PM EDT	0	0
Apr 19, 4:00 PM EDT	0	0
Apr 19, 4:20 PM EDT	0	0

At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

Login (61%)
Website (29%)
Trading platform (10%)
Withdrawals (1%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Clinton Township	Trading platform	9 days ago
Franklin	Login	10 days ago
Franklin	Login	10 days ago
Washington	Website	10 days ago
Columbus	Website	15 days ago
Ontario	Trading platform	16 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

Ty (@0to60in2point9) reported 2 minutes ago
Whatever is going on it took down @etrade
Paolísima Individualista ✍️🗽💕 (@Paolisimas) reported 5 minutes ago
@etrade Why is your platform down while we are in a middle of a trade? Are you going ton refund us is we face a loss?
Gail (@GailHedglin) reported 6 minutes ago
@etrade ARE YOU HAVING LOGIN ISSUES? I CANT GET IN PRO PLATFORM OR WEBSITE???? I'M ON HOLD ON PHONE 25 MINS
Jeff (@__makemoves) reported 8 minutes ago
@etrade down. Can't exit trades. No chat support. Phone number busy. Zero support. Absolutely awful!
Islander Bob (@Islander_Bob) reported 11 minutes ago
@etrade down again. You suck! Moving to @RobinhoodApp !
C (@Cofc64) reported 14 minutes ago
@etrade how come no notification of the site being down. Unbelievable. Do better.
Gail (@GailHedglin) reported 20 minutes ago
@triad311 @etrade ITS ALL DOWN
🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) reported 21 minutes ago
@BawzRs @nxtplse @etrade 1 hour down. You have some powers.
10 or 0 (@10_or_0) reported 25 minutes ago
@etrade WATCHING MY ABILITY TO EAT DISAPPEAR BECAUSE YOUR PLATFORM IS DOWN AND NO ONE IS ANSWERING THE PHONE.
Gail (@GailHedglin) reported 25 minutes ago
@etrade ITS UP NOW GUYS LOGIN!!!
Mickey (@ELITESTOCKPICK) reported 30 minutes ago
@Bunty11311235 @BenBSP @etrade How can you take screen shots if the app is down
Texas_Boy_1979🇺🇸🇮🇱 (@Texas_Boy_1979) reported 31 minutes ago
@etrade Fix your issues!
USAPatriotVA (@USAPatriotVA1) reported 31 minutes ago
@etrade how damn long are you going to be down today - option expiration day - of all days to be down
USA. Long term Investor (@stocks4545) reported 31 minutes ago
@etrade Fix the damn website - can't log on!
Marcus Fahey (@TheMarcusFahey) reported 33 minutes ago
Wow… @etrade is just down before the weekend… fix it, now! Costing millions of people.
Aashish Patil (@aashishpatil) reported 34 minutes ago
@etrade 3 days before tax deadline you choose to have system maintenance so I can’t access my tax documents.
BluntForceOptions (@BluntForceOpt) reported 35 minutes ago
@etrade The deterioration of @ETrade since the @MorganStanley takeover has officially hit a breaking point. Today is a total system meltdown--options data failing to load, charts broken, and the platform is completely unusable. I’m fortunate to trade on a proprietary platform that keeps me operational, but that doesn’t excuse this. Even as a secondary backup, this level of service is a slap in the face to those of us who stayed loyal through the 2008 financial crisis and decades of market shifts. What was once a reliable tool has been hollowed out by corporate arrogance and gross technical incompetence. If you’re a serious trader, this is no longer a safe or viable home for your capital. I’m officially moving all capital out and scouting a new broker for my secondary accounts. This clown show is over.
Jay (@JAMS9393) reported 35 minutes ago
@etrade This is ******* unprofessional, during a trading day your app goes down, you will be hearing from my lawyers,
Tru (@TrueStockData1) reported 39 minutes ago
after 47 minutes waiting for @etrade to answer, they say there's nothing they can do other than get me in Queue with a trader, with the estimated wait time being almost 2 hours They have no other solution. This is pitiful.
Buns&Coffee (@schang76) reported 39 minutes ago
@etrade @MorganStanley did they buy Etrade or did MS sell themselves in a merger because they are one of the worst shops on Wall St that survived by getting bailed out by American taxpayers through trickery and blackmail? can't even keep the lights on properly on a trading day.
Koushik Ray (@realKoushikRay) reported 39 minutes ago
@etrade Why dont you post here how long will the outage last instead of leaving so many people guessing? If you dont have an estimate, that is fine too, but right now you have a lot of people anxious and helpless without any information.
Joe DeWitt (@xrpjoe) reported 42 minutes ago
@etrade - fix your login issue! just got a notification that a trade has been executed but we can't log in. Not good!!!
Grigetio Dodger (@grigetio) reported 44 minutes ago
@etrade could you at least acknowledge that there is an issue? wtfbbqkthxbye
Akshay Saraf (@akshaysarraf) reported 50 minutes ago
@etrade Are you down? Can't login.
More Life Global (@richbydemand) reported 52 minutes ago
@etrade What ******** are ya’ll doing? You’re just gonna act like you didn’t **** thousands of people? My whole desktop app has been reset causing me hours of work just to reorganize my setup. Utterly ******* ridiculous
Internet Bot (@shaggrugg) reported 53 minutes ago
@etrade are we down right now?
Steel_City412 (@jason_hemphill) reported 54 minutes ago
@grigetio @etrade Having the same issue
BARON VON FANCY (@BARONVONFANCY) reported 58 minutes ago
@AAmerican2A @etrade seriously wtf @etrade. I cant login in and no one is answering the phone
Milan (@MPatel_1980) reported 59 minutes ago
@etrade why is everything down?
Matt (@MattM0720) reported 59 minutes ago
@etrade your online portal isn’t working and your customer service line is not working. What is going on?