E*Trade status: trading issues and outage reports

No problems detected

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 19, 5:20 AM EDT	0	0
Apr 19, 5:40 AM EDT	0	0
Apr 19, 6:00 AM EDT	0	0
Apr 19, 6:20 AM EDT	0	0
Apr 19, 6:40 AM EDT	0	0
Apr 19, 7:00 AM EDT	0	0
Apr 19, 7:20 AM EDT	0	0
Apr 19, 7:40 AM EDT	0	0
Apr 19, 8:00 AM EDT	0	0
Apr 19, 8:20 AM EDT	0	0
Apr 19, 8:40 AM EDT	0	0
Apr 19, 9:00 AM EDT	0	0
Apr 19, 9:20 AM EDT	0	0
Apr 19, 9:40 AM EDT	0	0
Apr 19, 10:00 AM EDT	0	0
Apr 19, 10:20 AM EDT	0	0
Apr 19, 10:40 AM EDT	0	0
Apr 19, 11:00 AM EDT	0	0
Apr 19, 11:20 AM EDT	0	0
Apr 19, 11:40 AM EDT	0	0
Apr 19, 12:00 PM EDT	0	0
Apr 19, 12:20 PM EDT	0	0
Apr 19, 12:40 PM EDT	0	0
Apr 19, 1:00 PM EDT	0	0
Apr 19, 1:20 PM EDT	0	0
Apr 19, 1:40 PM EDT	0	0
Apr 19, 2:00 PM EDT	0	0
Apr 19, 2:20 PM EDT	0	0
Apr 19, 2:40 PM EDT	0	0
Apr 19, 3:00 PM EDT	0	0
Apr 19, 3:20 PM EDT	0	0
Apr 19, 3:40 PM EDT	0	0
Apr 19, 4:00 PM EDT	0	0
Apr 19, 4:20 PM EDT	0	0
Apr 19, 4:40 PM EDT	0	0
Apr 19, 5:00 PM EDT	0	0
Apr 19, 5:20 PM EDT	0	0
Apr 19, 5:40 PM EDT	0	0
Apr 19, 6:00 PM EDT	0	0
Apr 19, 6:20 PM EDT	0	0
Apr 19, 6:40 PM EDT	0	0
Apr 19, 7:00 PM EDT	0	0
Apr 19, 7:20 PM EDT	0	0
Apr 19, 7:40 PM EDT	0	0
Apr 19, 8:00 PM EDT	0	0
Apr 19, 8:20 PM EDT	0	0
Apr 19, 8:40 PM EDT	0	0
Apr 19, 9:00 PM EDT	0	0
Apr 19, 9:20 PM EDT	0	0
Apr 19, 9:40 PM EDT	0	0
Apr 19, 10:00 PM EDT	0	0
Apr 19, 10:20 PM EDT	0	0
Apr 19, 10:40 PM EDT	0	0
Apr 19, 11:00 PM EDT	0	0
Apr 19, 11:20 PM EDT	0	0
Apr 19, 11:40 PM EDT	0	0
Apr 20, 12:00 AM EDT	0	0
Apr 20, 12:20 AM EDT	0	0
Apr 20, 12:40 AM EDT	0	0
Apr 20, 1:00 AM EDT	0	0
Apr 20, 1:20 AM EDT	0	0
Apr 20, 1:40 AM EDT	0	0
Apr 20, 2:00 AM EDT	0	0
Apr 20, 2:20 AM EDT	0	0
Apr 20, 2:40 AM EDT	0	0
Apr 20, 3:00 AM EDT	0	0
Apr 20, 3:20 AM EDT	0	0
Apr 20, 3:40 AM EDT	0	0
Apr 20, 4:00 AM EDT	0	0
Apr 20, 4:20 AM EDT	0	0
Apr 20, 4:40 AM EDT	0	0
Apr 20, 5:00 AM EDT	0	0
Apr 20, 5:20 AM EDT	0	0

At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

Login (61%)
Website (29%)
Trading platform (10%)
Withdrawals (1%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Clinton Township	Trading platform	10 days ago
Franklin	Login	11 days ago
Franklin	Login	11 days ago
Washington	Website	11 days ago
Columbus	Website	16 days ago
Ontario	Trading platform	17 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

Ejret Knudsen 🇺🇸 (@EjretKnudsen) reported 6 seconds ago
@etrade Down again.....
C T (@ffllyer1) reported 19 seconds ago
@etrade login down?
Marco Caicedo (@MarcoCaicedo) reported 2 minutes ago
Etrade is down. Can’t sell my positions. @etrade
Ekardnam (@7Ekardnam) reported 3 minutes ago
@etrade @MorganStanley absolute disaster today, could not close all my covered calls, will end up assigning a stupid amount of shares and costing me an asinine amount of money in taxes . Couldn’t trade on platform, called and they couldn’t place the trades. Etrade fix this. $ms
Steel_City412 (@jason_hemphill) reported 4 minutes ago
@GailHedglin @etrade They’ve been ******* with my account all week. Every day this week I have not been able to make round trip day trades as if I don’t have over 25k. I’ve called them every day, they say they fixed it but same problem the next day. I’ve been on the phone with them for 1 hour as I type this
Gail (@GailHedglin) reported 5 minutes ago
@triad311 @etrade ITS ALL DOWN
Jeff (@__makemoves) reported 12 minutes ago
@etrade down. Can't exit trades. No chat support. Phone number busy. Zero support. Absolutely awful!
Michel Rougemont (@MRougemont) reported 12 minutes ago
@etrade no comments about your system being down, leaving your customers blind and unable to adjust their positions ?!
Aloha Giles ⚔️ (@GilesAloha) reported 17 minutes ago
@status_is_down @etrade this is ridiculous. Fix your platform!
Miko (@wintament) reported 18 minutes ago
@etrade now holding for 45 minutes!!!!! WTF!
Gail (@GailHedglin) reported 19 minutes ago
@san92ying @etrade Get atty posting here won't help
Steel_City412 (@jason_hemphill) reported 20 minutes ago
@etrade You guys ****** me this week bad. I can’t even log in now with positions that require management
10 or 0 (@10_or_0) reported 21 minutes ago
@etrade I EXPECT TO BE COMPENSATED FOR LOSSES RELATED TO YOUR OUTAGE.
Sean R (@PennS53313) reported 22 minutes ago
@etrade WTF is wrong with your trading platform.... its not loading. .. THIS IS UNACCEOPTABLE... how bout an update... the wait time to talk to anyone is over an HOUR!!!!! WTF??
It's only $ (@Jonny5_is_AI) reported 23 minutes ago
@etrade your website, ios app, and desktop app are all not functional and i am unable to login. The customer service number has had me on hold for 30 minutes and no response to DMs here
JRD (@Lehman_08) reported 23 minutes ago
Hey @etrade wtf
7.7.7 (@DrARS77) reported 26 minutes ago
@bomelettes @triad311 @etrade Mine is down too
the rabbit of caerbannog🔋 (@in_retrotech) reported 27 minutes ago
@etrade appears to be completely down
Peter Max (@PeterMax80) reported 29 minutes ago
Hey @etrade get better servers no login this morning what’s up?
Will (@Joedirt12321) reported 32 minutes ago
@etrade The length of this outage is unacceptable
Grigetio Dodger (@grigetio) reported 33 minutes ago
@etrade If you want me to fix my margin call, you need to fix your website. Getting a little irritated here.
Peter Max (@PeterMax80) reported 34 minutes ago
Hey @etrade why does your network suck so bad?
Steve-Sapphire01 (@Sapphire01Steve) reported 39 minutes ago
@GailHedglin @jason_hemphill @etrade Mobile is down too.
Blake Norton 📈 🎯 (@blake_nort_wire) reported 40 minutes ago
@etrade oil up stocks down again yawn
Matt (@MattM0720) reported 49 minutes ago
@etrade your online portal isn’t working and your customer service line is not working. What is going on?
Randy Daniel (@NerdRandy) reported 54 minutes ago
@etrade Very disappointed that the service is down and customer support wait times is long and ETrade hasn’t notified customers via any means of the outage of service.
Creemer (@Creemer14) reported 55 minutes ago
@etrade the system is down and not even reading my social security on the phone.... I waited on the phone for awhile....Please address....Thanks....
BluntForceOptions (@BluntForceOpt) reported 56 minutes ago
@etrade The deterioration of @ETrade since the @MorganStanley takeover has officially hit a breaking point. Today is a total system meltdown--options data failing to load, charts broken, and the platform is completely unusable. I’m fortunate to trade on a proprietary platform that keeps me operational, but that doesn’t excuse this. Even as a secondary backup, this level of service is a slap in the face to those of us who stayed loyal through the 2008 financial crisis and decades of market shifts. What was once a reliable tool has been hollowed out by corporate arrogance and gross technical incompetence. If you’re a serious trader, this is no longer a safe or viable home for your capital. I’m officially moving all capital out and scouting a new broker for my secondary accounts. This clown show is over.
PikachOTC (@PikachOTC) reported 57 minutes ago
@etrade FIX YOUR ****
⚡️420⚡️ (@WZ_420) reported 59 minutes ago
@TwoThreeXYZ @etrade The worst. Started using my Schwab / Think or Swim since E*trade got rid of Promain