E*Trade status: trading issues and outage reports
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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
- Login (61%)
- Website (29%)
- Trading platform (10%)
- Withdrawals (1%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Trading platform | 10 days ago |
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Login | 11 days ago |
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Login | 11 days ago |
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Website | 11 days ago |
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Website | 16 days ago |
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Trading platform | 17 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Ejret Knudsen 🇺🇸 (@EjretKnudsen) reported@etrade Down again.....
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C T (@ffllyer1) reported@etrade login down?
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Marco Caicedo (@MarcoCaicedo) reportedEtrade is down. Can’t sell my positions. @etrade
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Ekardnam (@7Ekardnam) reported@etrade @MorganStanley absolute disaster today, could not close all my covered calls, will end up assigning a stupid amount of shares and costing me an asinine amount of money in taxes . Couldn’t trade on platform, called and they couldn’t place the trades. Etrade fix this. $ms
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Steel_City412 (@jason_hemphill) reported@GailHedglin @etrade They’ve been ******* with my account all week. Every day this week I have not been able to make round trip day trades as if I don’t have over 25k. I’ve called them every day, they say they fixed it but same problem the next day. I’ve been on the phone with them for 1 hour as I type this
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Gail (@GailHedglin) reported@triad311 @etrade ITS ALL DOWN
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Jeff (@__makemoves) reported@etrade down. Can't exit trades. No chat support. Phone number busy. Zero support. Absolutely awful!
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Michel Rougemont (@MRougemont) reported@etrade no comments about your system being down, leaving your customers blind and unable to adjust their positions ?!
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Aloha Giles ⚔️ (@GilesAloha) reported@status_is_down @etrade this is ridiculous. Fix your platform!
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Miko (@wintament) reported@etrade now holding for 45 minutes!!!!! WTF!
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Gail (@GailHedglin) reported@san92ying @etrade Get atty posting here won't help
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Steel_City412 (@jason_hemphill) reported@etrade You guys ****** me this week bad. I can’t even log in now with positions that require management
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10 or 0 (@10_or_0) reported@etrade I EXPECT TO BE COMPENSATED FOR LOSSES RELATED TO YOUR OUTAGE.
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Sean R (@PennS53313) reported@etrade WTF is wrong with your trading platform.... its not loading. .. THIS IS UNACCEOPTABLE... how bout an update... the wait time to talk to anyone is over an HOUR!!!!! WTF??
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It's only $ (@Jonny5_is_AI) reported@etrade your website, ios app, and desktop app are all not functional and i am unable to login. The customer service number has had me on hold for 30 minutes and no response to DMs here
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JRD (@Lehman_08) reportedHey @etrade wtf
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7.7.7 (@DrARS77) reported@bomelettes @triad311 @etrade Mine is down too
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the rabbit of caerbannog🔋 (@in_retrotech) reported@etrade appears to be completely down
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Peter Max (@PeterMax80) reportedHey @etrade get better servers no login this morning what’s up?
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Will (@Joedirt12321) reported@etrade The length of this outage is unacceptable
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Grigetio Dodger (@grigetio) reported@etrade If you want me to fix my margin call, you need to fix your website. Getting a little irritated here.
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Peter Max (@PeterMax80) reportedHey @etrade why does your network suck so bad?
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Steve-Sapphire01 (@Sapphire01Steve) reported@GailHedglin @jason_hemphill @etrade Mobile is down too.
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Blake Norton 📈 🎯 (@blake_nort_wire) reported@etrade oil up stocks down again yawn
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Matt (@MattM0720) reported@etrade your online portal isn’t working and your customer service line is not working. What is going on?
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Randy Daniel (@NerdRandy) reported@etrade Very disappointed that the service is down and customer support wait times is long and ETrade hasn’t notified customers via any means of the outage of service.
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Creemer (@Creemer14) reported@etrade the system is down and not even reading my social security on the phone.... I waited on the phone for awhile....Please address....Thanks....
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BluntForceOptions (@BluntForceOpt) reported@etrade The deterioration of @ETrade since the @MorganStanley takeover has officially hit a breaking point. Today is a total system meltdown--options data failing to load, charts broken, and the platform is completely unusable. I’m fortunate to trade on a proprietary platform that keeps me operational, but that doesn’t excuse this. Even as a secondary backup, this level of service is a slap in the face to those of us who stayed loyal through the 2008 financial crisis and decades of market shifts. What was once a reliable tool has been hollowed out by corporate arrogance and gross technical incompetence. If you’re a serious trader, this is no longer a safe or viable home for your capital. I’m officially moving all capital out and scouting a new broker for my secondary accounts. This clown show is over.
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PikachOTC (@PikachOTC) reported@etrade FIX YOUR ****
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⚡️420⚡️ (@WZ_420) reported@TwoThreeXYZ @etrade The worst. Started using my Schwab / Think or Swim since E*trade got rid of Promain