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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (44%)
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Website (33%)
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Trading platform (23%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Houston |
Trading platform | |
| Pompano Beach |
Trading platform | |
 Colchester |
Login | |
| Columbus |
Trading platform | |
| Atlanta |
Trading platform | |
| Los Angeles |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Reformed Trader
(@Reformed_Trader) reported
@etrade It’s not just me. Many people reporting the same issues. Many charts showing it’s after 4pm when there’s still 45 min left till the close. Whatever update you guys did on the app has caused multiple glitches.
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Posi Pat
(@PosiPat) reported
Hey @etrade can you please stop being such a POS? Your app is broken.
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College Connection
(@GetCollege) reported
@ThinkAdvisor Integration? Since @etrade was bought by @MorganStanley, customer service has been virtually (and otherwise) non-existent, and the online interface muddled. Shame.
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Mr. Lee
(@mk34th) reported
@etrade 60+ min waiting for assistance wtf man
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Pratik Dabhi
(@impratikdabhi) reported
@etrade i found a security issue on yout website any way to report the issue?
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Tessa Lamping
(@TessaLamping) reported
First time having ****** customer service @etrade how unfortunate. Couldn't even help me try to figure out how Etrade changed my order but bkuz I clicked confirm on the confirmation screen they said I put that ****** price in above the Bid when $ALYI was panicking.
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Bizarre
(@benchedteemo) reported
@resonant7hand @etrade yep its down rn
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Christopher Briggs
(@DrChrisBriggs) reported
@Blair_24_ALB @etrade Quite a few of us had this issue with @Fidelity. I contacted the corporate rights department and they told me that the issue lies with the subscription agent. Fidelity said they were actively working the issue to get a resolution ASAP. $HCMC #HCMC #HCMCArmy
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Jack Southgate
(@JackSouthgate2) reported
@benchedteemo @resonant7hand @etrade Yep its down. Typical... need to switch brokers.
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The College Investor
(@CollegeInvestin) reported
from
San Diego, California
@etrade is disappointing with their customer service changes in eliminating all online help. The only contact options are now calling (wait times though) or go into an office. They have: - disabled online chat - eliminated online secure messaging Seriously - it’s 2021!?!
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james
(@james100088) reported
@etrade Your customer service is the best, but the big problem is that you are not willing to improve E*TRADE pro, it has been there without improving for years, and power E*TRADE is worse.
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badsushistocks
(@badsushistocks) reported
It is no coincidence that large losses are always on the same day that @etrade LVL2 works intermittently, freezes, blanks out, reports bad numbers, etc. ... #FIXYOURSHIT
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Profit Ⓜ️aker
(@ProfitMaker_X) reported
@etrade Considering signing up with E-trade but I have 1 main issue. I prefer to have Benzinga news included on the platform as it is a far superior news service than the one currently used by E-trade. Make this happen and I will open an E-trade account.
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The Tropical Trader
(@trader_tropical) reported
@etrade Power E*Trade hasn't been working for 2 days, and your help chat feature has never worked. #etrade #robinhood #morganstanley
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cknwing23
(@cknwing23) reported
@etrade the one day charts on mobile are not working. Any word when this will be fixed?
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Deebeeng
(@Deebeeng10) reported
@BMcbiffy @etrade #TiMmY can’t help it. You can’t fix stupid but you can buy $VGX from it
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Stockspotify
(@stockspotify) reported
@etrade @EFreymiller why do you have such ****** service, can login on app, but not website to launch pro,, always something w you people,, always!!!
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bojan.crypto
(@bokibourne) reported
@etrade Why haven't I received my promo credits yet!!!! Its 9 am PDT and I have a filled shopping cart to the brim lol help meh
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Jack Southgate
(@JackSouthgate2) reported
@benchedteemo @resonant7hand @etrade ABout week ago (during market open) - it's usually during market open where it has issues.
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Anthony
(@Anthony_IV) reported
$TTD options still show Zero cost basis in power @etrade please fix!!
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Stockspotify
(@stockspotify) reported
@etrade maybe less money spent on ads and more fixing your **** systems,, the whole thing needs to be burned down!
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Bizarre
(@benchedteemo) reported
@JackSouthgate2 @resonant7hand @etrade when was the last time it was down? i don't remember it being down for about a yearish
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Michael Quinn
(@mquinnusa) reported
@etrade Pro Desktop App is down too. Does not show log in screen, just splash screen. Morgan Stanley working just fine.
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badsushistocks
(@badsushistocks) reported
@s1player @etrade I did a reset and it took care of the LVL 2 issues. It's pretty consistent now.
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Blerim
(@Blair_24_ALB) reported
Just got my rights of offering for #hcmc $hcmc #HCMCArmy through @etrade but not for the price of $0.0010 as was calculated. Anyone else had this issue on their trading platforms!? Thank you. #hold
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Alois Reitbauer
(@AloisReitbauer) reported
The MFA implementation of @etrade is most likely the worst on the planet. Why can't I choose my MFA app? Why no push to approve on mobile like everyone else?
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Oscar M Rivera
(@resonant7hand) reported
So, is @etrade down right now or is it just me?
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trader-816
(@KC1forforlife) reported
@etrade. Wtf u suck
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zoomlemon
(@zoomlemon1) reported
@etrade Okay, dang. Thanks for the confirmation guys. Shoulda checked Twitter 1st. Yeah server down.
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LoMonster
(@lomonster2) reported
Very strange overnight outages on broker and bank platforms. @etrade mobile (didn’t try the site) was down too. $SPY