Is E*Trade down?
No problems detected
If you are having issues, please submit a report below.
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
-
Login (51%)
-
Website (31%)
-
Trading platform (18%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Alden |
Login | |
| Farm Hill |
Login | |
| Duluth |
Login | |
| Thousand Oaks |
Website | |
| Orlando |
Login | |
| Lakewood |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
-
GOLD APE ⚡️🔮💰💎🦍🚀🇺🇸🧠🧬
(@TheGoldApe) reported
@GrayLeaf3 No problem! They IMO are great, I’ve never had an issue with @etrade they have phone number and live chat support as well so you can usually get an answer fairly soon. 👏
-
Bulllogic
(@BullLogic) reported
@etrade pro platform gone to ****. Alerts never work anymore. They only wanna use app. Power etrade the worst. Who the hell designed that pos. You guys just wanna drive away business? Look at webull and take a lesson.
-
Harry Haller
(@harryhaller62) reported
Hey, @etrade - it's been more than an hour, and I still haven't gotten any response. Is this an ETrade problem or a result of ETrade Bank having been bought out by @MorganStanley?
-
Gail
(@GailHedglin) reported
@etrade still a 30 min wait time and all i want to do is put chg address i dont see that on my acct..or website...bad cust serv
-
MD H
(@MDH88931540) reported
@etrade Etrade told me to go file a police report rather than assisting me with a fraudulent trade on my account... this is the lack of quality service and loyalty I got as a client. Wow!
-
Matt Sosland
(@CoachSosland) reported
@etrade No matter what time I call, your hold time is over 30 min. You need a chat feature as well. I need help please.
-
Jennifer Hanks
(@JenHanks) reported
@etrade - your customer service sucks. I need help. After weeks and literally 22 hours on hold --- I keep getting hung up on and they don't call back. No one can help me resolve. F-ing do something.
-
DrK stands with UKR 🇺🇦
(@DrKarthikN) reported
I'm having an absolutely horrid time trying to get @etrade to satisfy a basic rollover request. Latest example: 5 weeks after a form was submitted, complaining of a missing signature. Any idea how to escalate to someone in leadership? Tempted to file a complaint with @SECGov
-
Steve
(@SteveEsker) reported
What’s happened to @etrade? They lock my account and tell me to call and they don’t answer “account activation”…. Waited for over 30 minutes. No call back feature, no estimate of how much time of mine they are wasting, no help. I’m still locked out. 🤬
-
Ghost Rider Tribute
(@templar_is_back) reported
@etrade As a loyal customer and one holding many shares of #AMC I am hearing disturbing rumors that @etrade will not honor the APE dividend and instead issue a .01 cent one. Would you care to comment? If true, I will be finding another broker asap.
-
MonsterMTG
(@MonsterMTG1) reported
@nobullshytrader Yea @etrade had become one of the worst brokerage companies...they allow insider manipulation and im leaving these clowns
-
Senior Master Sgt Zach
(@SMSgt_Zach) reported
@etrade Since your Customer Chat doesn't work on my app and nobody answered my email to your brokerage... Do you foresee any issue delivering my #APE dividend to my account? #CHECKMATE
-
uɐᴉ
(@0xAccessDenied) reported
Anyone else having issues login into @etrade ? Can't get in on website, or the two mobile apps.
-
Derek Vandivere
(@DerekVandivere) reported
@etrade So I did get my message, but you do still have broken links in your site (or should I be able to initiate a secure message, vs. reply to one you've sent?)
-
Harry Haller
(@harryhaller62) reported
@etrade I'm a current ETrade customer, and I've been trying to open a checking account for the past week. I called customer-service number, and the system told me that the wait time was 2 hours! I want to open an account, and ETrade/Morgan Stanley is making it nearly impossible.
-
MD H
(@MDH88931540) reported
@etrade Etrade told me to go file a police report and an affidavit when I contacted them about a fraudulent trade on my account in which I lost money (less than $50). Really?! I've been a client for over 10 years and these are the hoops I need to go through first before you'll help me?
-
justAnotherDeveloper(pray\'n_4_Us_All)🇳🇬🇺🇦🇲🇲
(@allmst_there) reported
@etrade Bug: On the Market View widget, the @Nasdaq futures symbol (/NQ) is the only sym that is never retained. It seems to disappear from the list every 24-48 hrs. Reproduce: Add /NQ symbol to Market View list via widget. Wait 24-48h; it won't be there. #BrokerageBugTracker
-
Jennifer Hanks
(@JenHanks) reported
@etrade - your customer service sucks. No one answers emails, phone calls, chats - holding for hours and no service. UNACCEPTABLE.
-
Angie Bashore
(@ynkesparkle) reported
@etrade I’ve just had one of your customer service reps ask for me to provide the security code from a text.. the text that says you shouldn’t give the code over the phone. Is this common security practice?
-
Anne-Caroline Tanguy
(@anecaro) reported
@etrade Btw the music is bad (I remain polite). You might want to hire people to answer the phone.
-
Dan Funk Lovette
(@dfunklove) reported
@etrade 90min hold to resolve a fraud alert is unacceptable. You just lost a customer.
-
Manotee Cornett
(@LetsRockFIT) reported
@etrade so disappointed and actually on the verge of anger, and I never get angry. Account has been restricted for over a month, and cust service has been worthless, rude & condescending. My $ is locked away from me. This is painful & you’re costing me $. I will spread the word.
-
Schwartz
(@schwaherr) reported
@etrade are secure messages not working right now?
-
Jennifer Hanks
(@JenHanks) reported
@etrade @CoachSosland @etrade - no they are not. I have tried for weeks to get an issue resolved and get no service.... me thinks yall stole all the money and are f-ing people over.
-
Muffin Sniffer
(@SnifferMuffin) reported
@etrade Your service is beyond awful. Waiting on that message reply from you, it's only been 43 days since I sent it. Unprofessional clowns run this show that would rather have their clientele leave than hire more staff and pay them a living wage.
-
Furinkan
(@furinkan) reported
from
Sydney, State of New South Wales
@etrade It's fine, my W8-BEN was submitted and processed quickly which is reassuring. :) This is a usability issue though, not a support issue. It'd be great if it gets passed up the chain for improvement
-
Fernando Tech
(@FernandoTech_) reported
@furinkan @etrade Inbox me now for help
-
justAnotherDeveloper(pray\'n_4_Us_All)🇳🇬🇺🇦🇲🇲
(@allmst_there) reported
@etrade Bug: On the Market View widget, the @Nasdaq futures symbol (/NQ) is the only sym that is never retained. It seems to disappear from the list every 24-48 hrs. Reproduce: Add /NQ symbol to Market View list via widget. Wait 24-48h; it won't be there. #BrokerageBugReport
-
Matthew Graham
(@lapsu) reported
Why does @etrade keep emailing me about newly vested options that are underwater? Wtf kind of investment advice is that?
-
Time
(@SyriaTime) reported
@etrade Are all etrade servers down? Can't access from anywhere