Is E*Trade down?
No problems detected
If you are having issues, please submit a report below.
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
-
Login (44%)
-
Website (38%)
-
Trading platform (18%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 North Port |
Login | |
| Maricopa |
Website | |
| Plano |
Website | |
| Ruskin |
Trading platform | |
| Dublin |
Login | |
| Torrance |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
-
Topher Lloyd
(@TopherLloyd0) reported
Wtf just happened to @etrade?
-
Christine Fris
(@ctfris) reported
Really @etrade ? After an hour and a half on the phone your representative told me they can’t (but really won’t) help me. Your motto needs to change to “Investing for everyone except our customers whom we don’t care about”. #MovingToAnotherCompany
-
Alexis Calderon
(@CA_WzkD) reported
Anyone else having problems logging into @etrade pro?
-
Breaking News Now
(@NewsNow2021) reported
@etrade has had their software down several times this week costing customers hundreds of thousands in losses. No word from them! #Etrade #downdetector
-
C Bass
(@gregory98202765) reported
What is happening? Nothing. That’s the problem @etrade
-
SྂUྂSྂAྂNྂTྂAྂ MྂAྂHྂAྂTྂAྂ
(@SUSANTA39976177) reported
@KristaJacobsen @etrade It really feels bad how your account has been locked I had same issue not until I was recommended to @Lanpartylife and he got it fixed today hit him up and be happy again
-
chris
(@mmrchristopherb) reported
So why is the stock market open on Columbus Day but yet the brokerages don’t settle trades today? Now I have to wait another day to trade because my trades from Friday didn’t settle? Wtf. #etrade @etrade @TDAmeritrade #td
-
Up Stocks
(@UpStocks) reported
@etrade level 2 always freezes the last 3 minutes of trading. they know if this issue for a while now. sigh
-
Stan's Stan account
(@RaiderDoom2) reported
@squawk_hawk @etrade My debit card still don't work, they have no problems taking my money, but God forbid I want some of my money. Try and call, good luck 3 hour wait time as of 15 minutes ago...Complete trash!
-
Shoeinvestor
(@Shoeinvestor2) reported
Soooo @etrade is down for me and a few others... yeeesh
-
Howard Seeman
(@HSeemanNC) reported
@etrade 10/9/21 6:56 est Trade-Pro down. No notes on website, just can't get in. Please fix it.
-
Illz Colorado
(@WillTeschII) reported
WTF is going on with @etrade this morning??? Bids and asks sitting at the same spot all morning and not moving. Shutting it down or refreshing does nothing. This the type of BS makes ppl lose $
-
California Coast Credit Union
(@CalCoastCU) reported
@persian_yeti @etrade Hi Matt, Sorry for the inconvenience, if you are comfortable sending us your contact privately we’ll have someone reach out to you directly to help fix your issue.
-
turtle climbs
(@ClimbTurtle) reported
@etrade 10/11/21 etrade pro says "connection failed". What's the problem here?
-
Adrian
(@squawk_hawk) reported
@etrade @RaiderDoom2 Because they are horrible. They cost so many people money yesterday during the outage and did not once address it nor offer to help
-
cheezedawg
(@cheezedawgb) reported
@alex_tzonkov @etrade Ha! But etrade is having problems. They were down for like 2 hours yesterday, and Power ETrade is all sluggish right now again.
-
Treina Hunter
(@hunter5_treina) reported
from
Los Angeles, California
@papahetfield81 Dim the lights down low, lve had no time write#papa @etrade
-
Potential Terrorist Threat
(@LostGoldPirate) reported
Seeiously @etrade your **** is down again? ******* useless platform.
-
Dr. Krista S. Jacobsen
(@KristaJacobsen) reported
Hey @etrade why is it that if I can log in to my account on the app, I cannot get in via the website and vice versa? And then customer service helps me get in on the website and I'm locked out of the app?? JFC, are you trying to make me dump you?????
-
Phred Bear
(@Phred_Bear) reported
@etrade hit the refresh button again .. shits running dead dog slow man!
-
Kurtis
(@Kurtis80378210) reported
@TDAmeritrade @bott_q Same with issue with Etrade as well. @etrade please update news when possible.
-
Adrian
(@squawk_hawk) reported
@etrade anyone else get any word from @etrade about what their incompetence causes with the outage? Maybe we need to get on a class action suit. The @SECGov should be on this but they aren’t. They sure do give robinhood the attention though
-
ChicagoMudshark
(@Chicagomattp1g1) reported
@etrade I got a phone call today from 312-265-3143 she said she was from etrade welcoming me to the service and saying she wanted to talk talk me about available services. I have no clue where this # is from or how she got my #
-
Sunshinetrader
(@Sunshinetrader3) reported
@etrade So glad I left E*TRADE! Terrible broker!
-
Matt
(@persian_yeti) reported
@CalCoastCU @etrade I ended up getting around it by manually entering my routing and account numbers into Etrade, but it wasn't really ideal as it took a few days to verify. I appreciate the reply though. At least you are aware of the issue now and maybe it'll help someone else in the future.
-
sportsguy312
(@sportsguy312) reported
Do not invest with @etrade. Their customer service is a joke. Can’t ever get a hold of anyone, they closed their chat feature for the last year, now you can’t even secure message them. Can only call (wait on hold for 2 hours) or reach by snail mail.
-
Ystrdys
(@ystrdys) reported
@etrade 2hour wait time??? No message email or virtual assistant help either??? What’s going on???
-
J. Peterson
(@isonno) reported
@etrade The tech support people are just "clear cache / try a different browser." They refuse to acknowledge there's a bug in your web page that needs to be fixed. See the subtweets on my previous tweet. It's a simple, secure fix to make.
-
Stockade
(@Stockade18) reported
@etrade $CEI is the only ticker you had issues with? Can’t handle the volume or is your puppet master giving orders?
-
Just another Developer pray'n 4 Us All #WeAreBijan
(@allmst_there) reported
And this couldn't possibly be for security purposes since @etrade doesn't provide a way for customers to view previous login details (Device, browser, IP, location).