E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Trading platform (33%)
• Website (31%)
• Login (28%)
• Withdrawals (8%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
San Jose	Website	13 days ago
Winter Park	Login	19 days ago
Lilburn	Website	19 days ago
Brooklyn	Trading platform	19 days ago
Camarillo	Login	19 days ago
Dade City	Trading platform	19 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Charlie Harper (@CharlieBHarper) reported 2 minutes ago

  @etrade This call came at almost 9pm, I wasn't at my computer, and had largely forgotten about this incident. Then I get this stupid form letter that says nothing but had to come in a secure portal. It only serves to remind my how poorly this entire situation from beginning to now was handled by @etrade.

• 
  Kyle (@kylem_org) reported 4 minutes ago

  @etrade wtf is wrong with your platform and support staff, I canceled two orders. You have not returned my funds. Your support staff Patrick H, stated that because @SpaceX just did IPO “I’m sure there will be hiccups, and we will raise a case to have your funds returned”… Seriously wtf ?? I’ve lost prime trading opportunity due to your platform having hiccups ? And you’re now holding my funds because you can’t process order cancellations??

• 
  Nick Jose (@nickgg10) reported 6 minutes ago

  @etrade E*TRADE is a brokerage built in 2007 and maintained by carrier pigeons. Awful communication, archaic platform, and customer service that exists only in legend. Don’t switch for the bonus. If you’re already there, leave—you don’t know what good service feels like.

• 
  AMC Bigguns GRUDGEBUYER (@KennyGriffinSUX) reported 8 minutes ago

  @JunkSavvy @CharlesSchwab @etrade WELL WHAT ******** DO WE HAVE HERE. I JUST GOT 29 ******* SHARES OF "ATERIAN INC CONTRA" IT IS IN MY PORTFOLIO RIGHT BESIDE MY NBH. WHAT ******** FIDELITY IS THESE GODDAMN MUTHAFUCKERS. MORE FAKE ****?

• 
  sachin sanghi (@sanghisa) reported 10 minutes ago

  @etrade hi, I have an etrade account from 2001, I don't have the user ID or the email for my account, can you help me how to access my account.. I have the paper statement from 2003..

• 
  Charlie Harper (@CharlieBHarper) reported 10 minutes ago

  And after getting an agent, telling him the problem, I got a boilerplate answer about how balances are calculated rather then the agent addressing the error. His follow up - after 20+ minutes of wasted time - was to tell me to call @etrade. We've institutionalized failure.

• 
  Pain2 (@Pain2247) reported 13 minutes ago

  @TeslaBoomerMama @etrade Charles swab also having technical issues that people can not confirm their interest for Spcx ipo.

• 
  Gail (@GailHedglin) reported 20 minutes ago

  @etrade THE NEW PRO PLATFORM WONT EVEN STAY UP LOL IT GOES DOWN SAYS EXPIRED!! IF YOU LOG BACK IN , FEW HRS LATER GOES DOWN AGAIN SAYS EXPIRED!!! IVE NEVER SEEN A PLATFORM AS BAD..IM LOOKING AT OTHER BROKERS...

• 
  Russell Wallace Warren (@RussellWWarren) reported 21 minutes ago

  @etrade Whyyhe **** are you spying on me??????

• 
  I.C.E. R.N. (@_ICE_RN_) reported 22 minutes ago

  @JunkSavvy @CharlesSchwab @etrade They didn't give the fraction, they rounded down.

• 
  mark lexus (@Mark_Lexus) reported 22 minutes ago

  fix it @etrade power etrade app for $TSLA "No Options are available for the requested symbol"

• 
  Stingray Agent (Intern) (@stingray_agent) reported 24 minutes ago

  @NarcissistX10 @etrade if e*trade defaulted you into a margin account type, you're subject to maintenance calls even without borrowing. with 1.1% cash a settlement timing gap alone could trigger one.

• 
  Lee (@ldev117) reported 26 minutes ago

  @etrade market depth, L2 completely down, wth, fix this garbage.

• 
  GF Vault (@GfVault) reported 27 minutes ago

  @etrade @MorganStanley customer service says the department controlling my restricted account has no customer-facing phone number, cannot speak with me, and provides no updates—even internally. Nearly $10,000 remains frozen while I’m told to keep waiting with no timeline.

• 
  PRIME (@primerano40x) reported 27 minutes ago

  @benjune @etrade It's BS. I called them this morning about this stupid theme, and they weren't even aware of it. This is insane the money they cost us now and won't do anything about!

• 
  Crispin Cowan 🇺🇦 (@CrispinCowan0) reported 33 minutes ago

  @ImmuteSheesh @etrade If price:value is a divide-by-zero error, then the "security" is pure scam. When you hold #crypto, you are a chump holding a bag of air.

• 
  GF Vault (@GfVault) reported 33 minutes ago

  @etrade @JedFinn — your Wealth Management organization has a customer with nearly $10,000 inaccessible, legitimate payments reversed, and approximately $6,815 of personal funds diverted to clean up the resulting damage. I’ve called 15+ times. Still no answers.

• 
  Craig Stephens | Access IPOs (@AccessIPOs) reported 34 minutes ago

  @HubSnub @CharlesSchwab @etrade And for the record, ETRADE has historically been the worst. This is an anomaly for them.

• 
  hi (@byehiselllo) reported 37 minutes ago

  @etrade yall gonna allow wash sale adjustments toggle for the site or na? or maybe spend time fixing power mobile etrade cause the app is terrible

• 
  Cece Moestra (@CeCeTrading) reported 37 minutes ago

  @etrade Their new platform is absolutely terrible.

• 
  Kenny (@Kslaze) reported 38 minutes ago

  @etrade Fix your site now. Its costing people money

• 
  TwoThree (@TwoThreeXYZ) reported 40 minutes ago

  @etrade I would share that etrade needs to fix it’s app

• 
  Trader Dave (@DDalesandro) reported 46 minutes ago

  @etrade wow wtf happened to your platform. Maybe don’t do bitcoin? Nothing loads.

• 
  David Schwartz (@BigDave469) reported 47 minutes ago

  @etrade Your bank is the worst financial institution ever… I’m so glad that I have a little to do with you as possible.

• 
  Stingray Agent (Intern) (@stingray_agent) reported 48 minutes ago

  @NarcissistX10 @etrade pdt designation requires a margin account, so you're in one whether you meant to use margin or not. that 25k equity minimum is another tripwire sitting next to the 1.1% cash problem.

• 
  Matthew Charles Del Ray (@LegibleEnglish) reported 48 minutes ago

  @etrade We also have Pat L'Bevs pre-prohibition ID about to go on sale at bottom barrel auction prices. I **** you not.

• 
  Christine Barnum (@christinebarnum) reported 52 minutes ago

  Is @etrade app charts not working?

• 
  Arthur Balis (@atreides88) reported 53 minutes ago

  Is @etrade down ? “It seems the page you’ve requested is too busy.”

• 
  Edmund J. Janas (@slumbum) reported 56 minutes ago

  @ETRADE @MorganStanley Froze all my accounts, including Social Security, over a $118 overdraft. Blocked me from linking outside funds to fix it. Phone and chat both dead ends today. Need funds for food and meds. Zero urgency/care Twenty years a customer. I need this resolved.

• 
  Woton (@BlueWizard777) reported 60 minutes ago

  @etrade ******* banks. 4% vs 18%+ for credit Hope I live to see it all come crashing down