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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (50%)
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Website (32%)
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Trading platform (18%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Redwood City |
Trading platform | |
 Dublin |
Login | |
| Alden |
Login | |
| Farm Hill |
Login | |
| Duluth |
Login | |
| Thousand Oaks |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Akers
(@rob_akers) reported
Dear @etrade I’ve been on hold for 2.5+ hours. Was “helped” 2 hours in by someone who couldn’t do anything to help. So he put me back on hold and here I am. Pretty bad customer service.
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Daniel
(@Daniel44450872) reported
@etrade The company is a joke. First made fun of retail investor on Super Bowl. Now is not transferring my GME / AMC shares to computer service! Can I file an SEC complaint? You guys are very unprofessional!
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Go Bills
(@BuffaloTrader04) reported
@rchahall7 @CFTC @etrade I haven’t tried, I think they are having clearing issues so will check it tomorrow. I’m gonna switch over to TD or IBKR once I can close out some open option positions. Really tired of the issues at etrade.
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me
(@CursidScotsMan) reported
$ROKU Anyone having any issues with @etrade Pro platform & $ROKU? Look at all the data. Nothing is right & hasn't been all day & only with this ticker. It dropped 137-125! Then the data has never been correct; Level 2, no date/time sales, incorrect current Bid/Ask, etc. Anyone?
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JB #ISTANDWITHUKRAINE 🇺🇦
(@ALERODRAM1) reported
@etrade I can't close my account online and I want my money from @etrade. I'm going to file a complain on BBB.
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Nick Routh
(@NickRouth4) reported
@etrade How about you fix your futures issues.
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nirRADICAL
(@nirradical) reported
@etrade For some reason I can't login and need to reset my password but it says "We were unable to reset your password online. Please call us for assistance." I have tried calling but can't sit on hold the rest of my life. Someone PLEASE help--I can't access my accounts!! #etrade
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ZaslamZazz
(@ZaslamZazz) reported
When will @etrade's clearing house issue be resolved to allow for futures trading again?
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Rajan
(@rchahall7) reported
@BuffaloTrader04 @CFTC @etrade Same issue … phone queue was forever and no notice of issues
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Money maker
(@Moneyma08719835) reported
@etrade No customer service, no resolution!
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She Who Could Care Less
(@wellengood) reported
@etrade I know it’s a commercial, but I am addicted to bad lip reading
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@
(@qNHaBuYWh6aWjWE) reported
@etrade How do I get in touch with customer service but like an actual human? The robot is no help and it doesn’t give me an option to speak to an actual representative.
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@KOGIUY
(@The_ReMouse) reported
@etrade when you put funds in ETrade , expect to wait like a week before you can use it smh they never answer the phone so , it’s really room another company to come on with better service #etrade
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david
(@spy0dte) reported
@etrade Please check DM’s. What is customer service email? @etrade
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Diverging Stocks
(@DivergingStocks) reported
@etrade down again. It has sucked for the last two weeks. I cannot pull up my accounts. Not a great feeling
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Orwells Warning💎DAY 398
(@RTooled) reported
@etrade why app glitching so bad?
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Howard Seeman
(@HSeemanNC) reported
@etrade E-Pro not working for like the 4th day in a row. Fix it!
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Vikram Kulkarni
(@VikramKulkarniV) reported
@etrade Sent you a message. Issue finally resolved after another hour on the phone, and after my transfers were randomly cancelled after being reinstated by the phone support agent.
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dagny gromer
(@dagnygromer) reported
having @etrade futures trrading problems. stuck in phone que.
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JB #ISTANDWITHUKRAINE 🇺🇦
(@ALERODRAM1) reported
@etrade great! customer service by putting your client on hold for over an hour. Thank you.
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TxHCRocket
(@markalejandro16) reported
@BuffaloTrader04 @CFTC @etrade any resolution to your issue yet? I was on hold for an hr and still have not been able to close my position.
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Bull Rush Trading
(@BullRushTrading) reported
@RealtorStarShar @etrade You're using eTrade, that's a problem why you should be taken serious lol, good luck!
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Go Bills
(@BuffaloTrader04) reported
@CFTC @etrade Hey CFTC - etrade is having issues where customers can't close out futures positions. Been on hold with them for 45 mins now. Ned some enforcement.
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Howard Seeman
(@HSeemanNC) reported
Daily occurrence can't get on E-Pro. You got to fix this. @etrade
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Dan Hoffman
(@DanHoffman5) reported
@etrade waiting 45 minutes plus for customer service just to replace an atm card get it together
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G Adams
(@G_Money2015) reported
@etrade IMO, in 2008 Morgan Stanley robbed your children’s 👧🏻 future when they attributed to the Mkt crash with over leveraged derivatives taking Gov’t bailouts. Don’t let them Rob the next generation of children’s 👦 future a second time!
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Cderic030
(@cderic030) reported
Anyone's @etrade app moving turtle slow today?!? 🤔🧐
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TxHCRocket
(@markalejandro16) reported
@etrade @cderic030 What about the issue regarding future accts? Have not been able to close a futures position in over 2 hrs!
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Laurence Gordon
(@laurencemgordon) reported
@etrade Whats up with e*trade? Are you still in business? No customer service available for days now over the phone. No chat or email. You’ve pretty much taken my money!
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stainlssteelrat
(@stainlssteelrat) reported
@etrade goodbye to you all, you shut down my debit card over weekend, no customer service, no live chat weekend or now to fix it. 1-4 hours to get to a live body my time is worth more than that to me, I will be closing my account.