E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (33%)
• Website (31%)
• Trading platform (31%)
• Withdrawals (6%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Rohnert Park	Login	3 days ago
New York City	Website	7 days ago
Indianapolis	Trading platform	8 days ago
Seattle	Login	15 days ago
Seattle	Login	20 days ago
Township of Evan	Website	21 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  PRIME (@primerano40x) reported 12 seconds ago

  @benjune @etrade It's BS. I called them this morning about this stupid theme, and they weren't even aware of it. This is insane the money they cost us now and won't do anything about!

• 
  Antijo W (@AntijoM) reported 8 minutes ago

  @etrade Do I have to be a new customer to get the bonus? And what is the minimum to get the bonus?

• 
  Jay Fletcher (@jayrfletcher) reported 10 minutes ago

  @etrade @MorganStanley Need someone from Executive Customer Support to contact me ASAP. My son had 3 legitimate, authorized transactions unexpectedly reversed from his account—including a $5,650 payment, a $3,800 PayPal payment, and another Robinhood payment.

• 
  robin zinn (@robinzinn6) reported 11 minutes ago

  @etrade E-Trade ,Power E-Trade the worst confusing software today .

• 
  Drake Sanchez (@realTMDrake) reported 11 minutes ago

  @etrade Semiconductors made in the USA would help power datacenters.

• 
  Justin Reda (@nitsujader) reported 12 minutes ago

  Hey @etrade since your feedback form fails to submit: Got locked out of my account because you decided to send a text message without mentioning that message is coming. This is a terrible user experience and is making me consider closing the account. There is no way to turn off that setting either? I just need to expect some trades might have a confirmation follow up now? wtf?

• 
  Jay Fletcher (@jayrfletcher) reported 13 minutes ago

  @etrade @MorganStanley Need someone from Executive Customer Support to contact me ASAP. My son had 3 legitimate, authorized transactions unexpectedly reversed from his account—including a $5,650 payment, a $3,800 PayPal payment, and another Robinhood payment.

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) reported 13 minutes ago

  I’m done with @etrade it’s the worst! Don’t ever get it! STAY AWAY! $yj $DFNS $YYAI $huiz $soar $spy $mndr $htz $spcx $mb $cpop $amix $inlf $onmd

• 
  Dave Allocco (@Alloccosol) reported 14 minutes ago

  @etrade wtf!!! Fix your ****!!

• 
  BrazenSports (@QBrazenSports) reported 15 minutes ago

  ETRADE @etrade down again or just snail slow?

• 
  AleXandra Merz 🇺🇲 (@TeslaBoomerMama) reported 21 minutes ago

  @BLSmith2112 @etrade oh I am sorry, Brandon. Anything I can help you with?

• 
  Scrooge (@NFT_Scrooge) reported 22 minutes ago

  @etrade That whole "for 6 months" is a problem over here

• 
  Robert J Gallo (@JulioGlo92) reported 26 minutes ago

  WTF @etrade why aren't you accepting opening orders for $FAMI? If I want to speculate, why are you blocking me from it?

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) reported 26 minutes ago

  $FAMI this looks great for a run. If I was still on @etrade I wouldn't of been able to trade it through my app etc. Glad I got rid of @etrade . My success has been increasing since. They need to fix their sh*t!

• 
  Lyle Alzado (@LyleMAlzado) reported 29 minutes ago

  @etrade Etrade is down again

• 
  GF Vault (@GfVault) reported 35 minutes ago

  @etrade @MichaelPizzi — given your history leading both E*TRADE and Morgan Stanley Private Bank, I hope you will take a look at what is happening here. Nearly $10,000 is restricted, legitimate transactions were reversed, and customer service cannot provide a single accountable person.

• 
  Osman Sarood (@osarood) reported 36 minutes ago

  @etrade 's platinum service is crap! Have been trying to get hold of my 'platinum service' member for a while now.

• 
  Charlie Harper (@CharlieBHarper) reported 37 minutes ago

  @etrade This call came at almost 9pm, I wasn't at my computer, and had largely forgotten about this incident. Then I get this stupid form letter that says nothing but had to come in a secure portal. It only serves to remind my how poorly this entire situation from beginning to now was handled by @etrade.

• 
  Lion King (@lionking222) reported 38 minutes ago

  @etrade Ok. Working now. But perhaps you should get more reliable servers. Damn.

• 
  Neshimu (@Neshimu24) reported 43 minutes ago

  @etrade theres an outage and yall dont say **** ?!?!?

• 
  Grasshoppa Stocks (@danielkern79) reported 44 minutes ago

  @etrade your fundamentals tab still doesn't load. Been almost a week. Please help.

• 
  Lion King (@lionking222) reported 45 minutes ago

  @etrade WTF is going on? Are you going to fix your ****** service today?

• 
  Nick Jose (@nickgg10) reported 47 minutes ago

  @etrade E*TRADE is a brokerage built in 2007 and maintained by carrier pigeons. Awful communication, archaic platform, and customer service that exists only in legend. Don’t switch for the bonus. If you’re already there, leave—you don’t know what good service feels like.

• 
  GF Vault (@GfVault) reported 49 minutes ago

  Based on my experience, I would strongly advise anyone against opening an account with @etrade or @MorganStanley. Nearly $10,000 restricted, legitimate payments reversed, two promised deadlines broken, 15+ calls, and still no explanation, timeline, or accountable person.

• 
  Wach (@xWachh) reported 52 minutes ago

  @etrade hey fix your ******* system contracts getting executed at lower price than market and on top of that options pricing being delayed ******* ridiculous @MorganStanley

• 
  Javier Gonzalez (@JavierHustle) reported 55 minutes ago

  @etrade Etrade=Bad News...zero customer service. Their interests are their own, not yours ******PICK A BETTER BROKER*******

• 
  reduce-reuse-recycle (@NotAppropriate2) reported 56 minutes ago

  @etrade Signed up for new account. Attempted to add security questions/answers. Asked for phone number to complete process. Despite providing valid phone number no code is sent, just get "Unable to use your phone to verify your identify." Agent acknowledge this is known issue

• 
  Woton (@BlueWizard777) reported 56 minutes ago

  @etrade ******* banks. 4% vs 18%+ for credit Hope I live to see it all come crashing down

• 
  Tobias (@hostileunivers) reported 57 minutes ago

  @etrade E*trade will offer you money to open an account and never pay you, I’ve opened three with them, an IRA, a savings account and an individual brokerage account, never got paid their promotion for any of them, bad company

• 
  GF Vault (@GfVault) reported 58 minutes ago

  @etrade @MorganStanley customer service says the department controlling my restricted account has no customer-facing phone number, cannot speak with me, and provides no updates—even internally. Nearly $10,000 remains frozen while I’m told to keep waiting with no timeline.