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E*Trade

E*Trade down? Current status and problems

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

  • 60% Login (60%)
  • 28% Website (28%)
  • 10% Trading platform (10%)
  • 1% Withdrawals (1%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

CityProblem TypeReport Time
Columbus Website 3 days ago
Ontario Trading platform 4 days ago
Noida Login 7 days ago
Westminster Login 9 days ago
Aiken Withdrawals 11 days ago
Los Altos Login 11 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • NEOMeck
    justin.meck (@NEOMeck) reported

    @cfromhertz @etrade I am experiencing issues with Power E*Trade with executions not updating timely. I will sell shares, it is executed, and shares still show in portfolio. I have to close program out, relaunch and then it is properly updated. Very frustrating.

  • lucettavf1
    Little Lu (@lucettavf1) reported

    @etrade The beginning of the crash when people find out it was artificially propped up Mnuchin????

  • kristivegas
    kris. (@kristivegas) reported

    @etrade why am I unable to cancel a limit order placed Friday night that has not been settled/executed in the app or website- are you experiencing issues?

  • WolfOfCovid19
    🐺 Wolf Of Covid19 💰 (@WolfOfCovid19) reported

    @undftd94 @etrade Only for OTC. Webull for everything else. Tried RH and was terrible

  • VALUBULL28
    Bob Ru (@VALUBULL28) reported

    @etrade Instead of putting ads on Twitter, how bout hiring folks to answer the damn phone when customers call? Gave up after 15 minutes.

  • cfromhertz
    Christian Fromhertz (@cfromhertz) reported

    is anyone else using Power Etrade @etrade and their daily gain / loss in not calculating correctly? I have had the issue since Dec 1st - their customer rep told me they were not aware of any issues (just trying to figure out if it is just me)

  • ShinobiSakura01
    Shinobi Sakura (@ShinobiSakura01) reported

    @DS_X_LA @etrade @etrade4rias I called 5 times almost each time 20-30 minutes waiting for help to connect my new account, i am so furious right now

  • ChowYun_Fat168
    Chow Yun-Fat (@ChowYun_Fat168) reported

    @etrade did $MS fire the Customer service dept?

  • RatesZero
    Black Hole Economy (@RatesZero) reported

    @kweiner01 @etrade Ok, rephrase: If irredeemable currency (IC) didn't exist, wouldn't there be a massively lower population? I'm fighting your case for gold to enter the mainstream monetary discussion. It would greatly help if we could prove that IC is a primary reason for overpopulation.

  • queensnycfrank
    Frank T. Lofaro Jr. (@queensnycfrank) reported

    @etrade If Main Street doesn't recover, Wall Street will come crashing down. Might be a good time to sell.

  • ChowYun_Fat168
    Chow Yun-Fat (@ChowYun_Fat168) reported

    @MorganStanley @etrade $ms, what’s up with E*TRADE’s Customer service dept? Wait time 1-2 days?

  • beezerism
    Mr_Diesel (@beezerism) reported

    @AndrewDittmeier @cnormanlaw Wow i was a little confused when i saw my balance last night and it was light a big chunk. Then saw that $AYRSF was $0.00. Hurry up and fix it plz @etrade

  • StudyCrimson
    CrimsonStudy (@StudyCrimson) reported

    @etrade Having An awful time with your platform. I put 200k into my new etrade account thinking it would be better than TDA but its been a letdown. I need to trade right now and for no apparent reason my account is limited to only closing positions please advise.

  • StockRanger_
    StockRanger (@StockRanger_) reported

    @etrade absolutely not filling anything today!! Terrible

  • LeMillYoon
    Yoon Saetane (@LeMillYoon) reported

    @etrade Fix your platform!!! My account isn't even loading.

  • MattTeuteberg
    Matt Teuteberg (@MattTeuteberg) reported

    @etrade You guys. I have been on hold for over an hour. I cannot get in touch with an agent. This is pathetic. Can someone please email me or reach out to me? I am dying of bad customer service.

  • bigbiren
    Biren Amin (@bigbiren) reported

    @cfromhertz @etrade I have been having issues when I close our a spread - it record a massive loss or massive gain but not both - making he p/l inaccurate

  • FloridaMichaelM
    Michael Morris (@FloridaMichaelM) reported

    @etrade why am I having such problems reaching customer reps and getting things accomplished?

  • titudeproblem
    𝙱𝚛𝚒𝚊𝚗 𝙺. (@titudeproblem) reported

    @etrade Is there a know issue with frequently traded stocks, within a given account, having positions appear with incorrect and old purchase dates, on the main account view?

  • KimChi808
    T.S. (@KimChi808) reported

    tried to import trades on @profitly from my @etrade account. don’t see it on there... guess working on fixing the tech error. will post them as soon as it’s resolved. think it’s important to be transparent in all trades - positive/negative.

  • Insley337
    Insley (@Insley337) reported

    @Sam1am1am @etrade I'm in the same boat.. been waiting on hold for 30 minutes.. usually get right in. Is Power Trader down for anyone else?

  • mattburns57
    Burnsy (@mattburns57) reported

    @cfromhertz @etrade I had the same issue a few days ago but it’s gone

  • ldroadie
    Bill (@ldroadie) reported

    @etrade A banner year for stock market, but 12 million STILL UNEMPLOYED. **** off!

  • FibonacciSQNC
    G-Know (@FibonacciSQNC) reported

    @cfromhertz @etrade I don’t think its too much to ask either! It’s beginning to negatively affect my trading as I am (unfortunately) and active option trader. @Etrade it’s time to address this ISSUE on the Power E-trade platform

  • FibonacciSQNC
    G-Know (@FibonacciSQNC) reported

    @cfromhertz @etrade Definitely not just you. I’ve called 5 times about this, and each time he person on the phone plays dumb, gives me the run around and does not seem to want to understand the issue with daily gain / loss not calculating correctly. The issue started in earnest last week, late NOV

  • dborrero142
    Daniel Borrero (@dborrero142) reported

    @Amp_Trades @etrade Having problems here as well. Dammit

  • kevinwalker__
    kevinwalker (@kevinwalker__) reported

    @etrade what's going on today that causes customer service hold times to be 60+ mins? Really not acceptable.

  • dhawalc
    Dhawal Chheda 💻 (@dhawalc) reported

    @cfromhertz @etrade Its not working since couple of weeks I think, complete disaster

  • jrthegreat11
    jr the great (@jrthegreat11) reported

    @etrade I just want to stress to you that @RobinhoodApp has nothing on you guys when it comes to customer support Robinhood a garbage no cap

  • PalmeryDesir
    Palmery Desir (@PalmeryDesir) reported

    @cfromhertz @etrade I am experiencing the same issue. I was advised to clear the cache.