E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (36%)
• Website (28%)
• Trading platform (25%)
• Withdrawals (11%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Los Angeles	Trading platform	8 hours ago
Lillington	Login	10 days ago
Roanoke	Trading platform	10 days ago
Hawthorne	Trading platform	15 days ago
Brasília	Website	20 days ago
Brookhaven	Trading platform	20 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  It's only $ (@Jonny5_is_AI) reported 1 second ago

  @etrade your website, ios app, and desktop app are all not functional and i am unable to login. The customer service number has had me on hold for 30 minutes and no response to DMs here

• 
  🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) reported 58 seconds ago

  @BawzRs @nxtplse @etrade 1 hour down. You have some powers.

• 
  Middat Yildiz (@middatyildiz) reported 5 minutes ago

  @etrade is having feed error issues. $MU $WDC $SPCX $GS @GoldmanSachs

• 
  Islander Bob (@Islander_Bob) reported 9 minutes ago

  @etrade down again. You suck! Moving to @RobinhoodApp !

• 
  BMRTRADERS (@bmrtraders) reported 11 minutes ago

  @etrade you owe us all big time!!!!!! That was the biggest system glitch ive ever seen 🤬🤬🤬🤬🤬

• 
  BMRTRADERS (@bmrtraders) reported 12 minutes ago

  @etrade complete bs our positions are going crazy and no access you e sold instruments which are now worthless fix immediately please

• 
  ⚡️420⚡️ (@WZ_420) reported 13 minutes ago

  @TwoThreeXYZ @etrade The worst. Started using my Schwab / Think or Swim since E*trade got rid of Promain

• 
  Osman Sarood (@osarood) reported 14 minutes ago

  @etrade 's platinum service is crap! Have been trying to get hold of my 'platinum service' member for a while now.

• 
  TraderMK (@mkarias1) reported 19 minutes ago

  Charts are not working in @etrade platform!!!

• 
  Heddge (@Bunty11311235) reported 25 minutes ago

  @BenBSP @etrade Yes but future accounts are not working

• 
  Bob McCormick (@bmccormick70) reported 28 minutes ago

  @TheAthletic @etrade The NCAA should be EMBARRASSED as the way the S Carolina/UCONN game is being officiated. It’s RUGBY, not basketball!! Why have the best teams playing, and allow everyone to hold, push, and grab!! It’s AWFUL!!

• 
  10 or 0 (@10_or_0) reported 29 minutes ago

  @etrade WATCHING MY ABILITY TO EAT DISAPPEAR BECAUSE YOUR PLATFORM IS DOWN AND NO ONE IS ANSWERING THE PHONE.

• 
  Emre Taştepe (@tastepee01) reported 30 minutes ago

  @etrade Could you please send me the customer service email address privately? I need to contact them via email.

• 
  Woton (@BlueWizard777) reported 31 minutes ago

  @etrade ******* banks. 4% vs 18%+ for credit Hope I live to see it all come crashing down

• 
  Candy (@CandyDrenn30687) reported 32 minutes ago

  @etrade We're still waiting for a call back from @etrade customer service made on Friday to verify we are who we are since our phone number changed! Frustrating Opened a @RobinhoodApp to invest in SPCX

• 
  Randy Daniel (@NerdRandy) reported 39 minutes ago

  @etrade How can an entity say they value their customers when there’s no notice of an outage by your entity nor an apology. Don’t bother calling them, they have a clause regarding outages and won’t even offer a good faith credit for the ordeal. Customer service isn’t their priority, it’s charging fees.

• 
  Saurabh (@thes9h) reported 43 minutes ago

  @etrade is down across all platforms. Is there an ETA or customer communication that we can expect? #etradedown

• 
  Badboys03 (@Badboysmarket) reported 43 minutes ago

  @etrade Major move must be coming if your website is down.

• 
  Phil Davis (@phildavis40) reported 44 minutes ago

  @ericses @SawyerMerritt @etrade Same here, WTF. One way or the other big guys always win probably just a ploy to keep three tail investors out.

• 
  IPODave (@IPODave) reported 47 minutes ago

  @AccessIPOs @etrade @MorganStanley Yes have to give them credit - they fix their IPO process and are doing a much better job w allocations. I've been complaining since 2016 about how they restrict setting up trades pre open but after a rocky last few years they solved that problem too.

• 
  Steve-Sapphire01 (@Sapphire01Steve) reported 50 minutes ago

  @etrade Your site is down again!! Classaction coming.

• 
  Rae Shore (@RShore19) reported 51 minutes ago

  @etrade Whoever uses @etrade is an idiot...4 hrs and the platform shuts down..I was a customer since 1995 and I did a commercial for you..Now i will do a commercial for @Schwab!!They're the best

• 
  Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported 52 minutes ago

  --- @etrade Your platform has become nearly unusable for active trading. Constant delays, broken links, and inaccurate data make it impossible to rely on. Real‑time performance shouldn’t feel optional. This needs serious attention. $MS

• 
  Charlie Harper (@CharlieBHarper) reported 53 minutes ago

  And after getting an agent, telling him the problem, I got a boilerplate answer about how balances are calculated rather then the agent addressing the error. His follow up - after 20+ minutes of wasted time - was to tell me to call @etrade. We've institutionalized failure.

• 
  Koushik Ray (@realKoushikRay) reported 54 minutes ago

  @etrade Why dont you post here how long will the outage last instead of leaving so many people guessing? If you dont have an estimate, that is fine too, but right now you have a lot of people anxious and helpless without any information.

• 
  Creemer (@Creemer14) reported 54 minutes ago

  @etrade the system is down and not even reading my social security on the phone.... I waited on the phone for awhile....Please address....Thanks....

• 
  Christine Barnum (@christinebarnum) reported 56 minutes ago

  Is @etrade app charts not working?

• 
  Sandstone Capital (@SandstoneStox) reported 57 minutes ago

  @JRIGWM @etrade Understandable and that’s frustrating no doubt. I’m certain Morgan Stanley holds everyone’s dividend payment overnight so they make money lending it to other institutions with USD LIBOR just like banks do maybe file a complaint with the SEC?🤷

• 
  NextTradeX (@NextTradeX) reported 58 minutes ago

  @etrade Level 2 time and sales not working on the new etrade power pro platform

• 
  Joe Farrier (@joefarrier) reported 60 minutes ago

  @BLSmith2112 @TeslaBoomerMama @etrade I'm very confident that's the case. Those questions read like a bad HR questionnaire for a job posting. They don't work well either. Bummer, sorry that happened to you.