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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (50%)
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Website (32%)
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Trading platform (18%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Trading platform | ||
| Login | ||
| Login | ||
| Login | ||
| Login | ||
| Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Whitaker
(@MikeWhitaker16) reported
@etrade Fix your website! I can't trade and you're costing me a lot of money today and I've the last 2 weeks! This is ridiculous! I smell a class action lawsuit soon.
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Jim Anderson
(@jimatgoleaddog) reported
Don't worry guys; I just spoke to @etrade and someone from Geek Squad will be over to fix their computer.
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Brando
(@JungerCommando) reported
@ChartingOptions @etrade Losing out on trades because this **** is down no one answering phone either FML
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Sholdon Daniels, Esq.
(@SholdonDaniels) reported
The fact that they aren’t saying anything but doing a whole lot to slow the flow is very shady @etrade
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JackBlacker
(@JackBlacker6) reported
@CNBC @NBCUniversal Please get E-Trade on the show. There site is down all morning. @etrade
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J
(@theeBergamo) reported
@etrade are we even trying to fix this? What is happening?
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JackBlacker
(@JackBlacker6) reported
@etrade @cnbc Please get Etrade on the line. Site is not working. No trades executing. #unacceptable
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Strategicmovez
(@aarontule) reported
@etrade wtf, your platform is getting shitty everyday.
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solodolo
(@moneyman2422) reported
@itsourturn68227 i did...its @etrade issues, they are aware, but taking inquiries on specific trades. just a total mess. just have to sit on hands for now! glad i own good positions!
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BSC
(@bigstackcrypto) reported
Unbelievable @etrade is down and un-usable. Market orders sitting unexecuted for over 10 minutes. This is why we need #DeFi #EtradeDown
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cmccrory
(@plasticdoor) reported
@etrade What’s going on with E*TRADE? I can’t get anyone by phone, by chat, and you’re not executing trades. Really terrible customer service since you were acquired!
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MJINVESTOR
(@MJINVESTOR) reported
I LOVE @etrade #trade but right now they are slow. I hope this is not a new thing. I will be forced to move my $5k commissions a year to a new broker!!
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Mike Whitaker
(@MikeWhitaker16) reported
@etrade Fix your website! I can't trade and you're costing me a lot of money today and I've the last 2 weeks! This is ridiculous! I smell a class action lawsuit soon.
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Torch
(@thebuttterknife) reported
@BullLogic @etrade Agree, been having problems with them since last week.
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DTown
(@dtown500) reported
@etrade srsly wtf
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MrEd
(@MrSportsJerseys) reported
@etrade Wasn’t able to place a trade until 10am - customer service does NOT respond to any inquiries. This is a completely unprofessional way to act, especially when it involves people’s hard earned money. #trading
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FTLasix
(@FtLasix) reported
Been a fun morning with my @etrade account not working. What a joke this market is.
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PowersStocks
(@PowersStocks) reported
@etrade WTF, none of my orders are filled and now one is stuck in Cancel Requested status. This is bad for business.
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DL
(@TheFencingCoach) reported
@etrade I have tried multiple times to log into my account. I can't. When I call your customer support, I get an error every time. Put someone in contact with me or I close my etrade account and take my money elsewhere. Unacceptable.
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Mike Whitaker
(@MikeWhitaker16) reported
@etrade Fix your website! I can't trade and you're costing me a lot of money today and I've the last 2 weeks! This is ridiculous! I smell a class action lawsuit soon.
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hofunti
(@hofunti) reported
@etrade WTF IS HAPPENING TODAY
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Skeletor
(@RSkeletor) reported
@OhKee12 @etrade It is everything on E*TRADE. They are having a volume problem, most likely due to funds moving out of RH.
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Mike Whitaker
(@MikeWhitaker16) reported
@etrade Fix your website! I can't trade and you're costing me a lot of money today and I've the last 2 weeks! This is ridiculous! I smell a class action lawsuit soon.
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jay profit
(@jayalljay) reported
@etrade what the hell is happening? Pended every order and filled me in a bad position after 20 minutes. Nooooo...FIX THIS!
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The Dude Abideth
(@realballwhacker) reported
@ShortingIsFun @BagholderQuotes @etrade public service announcement...check your bank accts there to make sure it'll let you access them, specifically transferring money out. we had a learning experience last week on that topic - me and my etrade bros.
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Jasper13
(@Jasper1388) reported
@etrade shut it down, let's get a redo this morning eh? Killing me smalls....
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Ronald Rossi
(@EngROSSIngOne) reported
@BostonLdog @etrade had that problem Friday last week .. now I'm just sitting here waiting on a sell order to go through that I made 30 minutes ago .. frustrating
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I’m With Her
(@ImAPhool) reported
@koolhand80 @etrade @WebullGlobal Lot of brokers having issues this morning. As if this storm was a shock. Cmon man
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S Dangerfield
(@DearMrSkully) reported
@evan_stroud @etrade it is literally down right now
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cmccrory
(@plasticdoor) reported
@etrade Is the problem E*TRADE or Morgan Stanley? I see a class action lawsuit in the near future. Maybe today I’ll contact the SEC. updates to follow.