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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (44%)
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Website (38%)
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Trading platform (18%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 North Port |
Login | |
| Maricopa |
Website | |
| Plano |
Website | |
| Ruskin |
Trading platform | |
| Dublin |
Login | |
| Torrance |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Gorilla and the Beast
(@JMunga) reported
$AMC #AMC Anyone else using @etrade and haviong issues with orders being filled? I even tried ordering 1 single share and it's still pending after 10 mins. Ordered 15.97 and even at 15.88 it still wasn't filled.
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Laura Riordan
(@laurajriordan) reported
@etrade Morgan Stanley weakest = customer service team
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mokumlurker
(@bitterballen91) reported
@etrade Hi @etrade, I forgot my password and was locked out of my account. Called customer service, was kept on hold for 30 min with no answer. Please help!
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Dave7
(@daveDangerous7) reported
@etrade Please NO-ONE trade with these guys they are terrible Customer Service is a 2 hour wait And they can block your account for no reason and then refuse to take your call. Absolutely terrible service
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Dave7
(@daveDangerous7) reported
You block my trading account, and then make me wait 3 hours for someone to unblock it. WTF is wrong with you? @etrade
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Dave7
(@daveDangerous7) reported
@etrade I have now spent 7 HOURS on the line waiting for "Account Opening" to take my call to unblock the account, but my account is not new, it has been running for 3 years If you are going to block my account why not ring me, now I am still on hold, 7 HOURS. WHAT A **** SERVICE
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Max
(@Maxh408) reported
@etrade Etrade down? All phone numbers not reachable.
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Bulllogic
(@BullLogic) reported
$XELA 2 reboots to get pro working @etrade Zero support for real traders.
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Feather
(@freereindomain) reported
@etrade #etrade It's just really basic that I should be able to trust the calculations on the desktop for my PORTFOLIO VALUES and STOCK PRICES on any given day. At a minimum. Switching platforms as soon as feasible. Too many errors constantly to even use it anymore.
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Drip2Rip
(@TheRealDrip2Rip) reported
@etrade you are shady AF. I know I am not the only one having issues! App as well as desktop. Stop the fuckery.
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Recognizer
(@curtis15823179) reported
@etrade I called and talked to a few different people to ask why Etrade doesn't have a price window pop up when a Candle say on a 10 min chart drops down, wicks up like 4-6 SPX points & a price window let's you know intra price is in. Stockcharts & many other platforms offer?
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Dave7
(@daveDangerous7) reported
@KeithMcCullough I went to do a $15k trade with E*Trade today and they only let me do $6k and then put a block on my account. I called them and they said its a 2 hour wait (and passing the close) for support who will unblock my account. Real ****** @etrade
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jedinine☮️
(@SmellyBean4) reported
@etrade Power Etrade has not worked for me for about a month. I keep getting an error message. I tried Google and Microsoft exp.
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Dave7
(@daveDangerous7) reported
@etrade Please NO-ONE trade with these guys they are terrible Customer Service is a 2 hour wait And they can block your account for no reason and then refuse to take your call. Absolutely terrible service
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3GD RIP
(@aprgibson88) reported
@etrade @SeattleMike14 Or just fix your ****...
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Mark 💰...🐈
(@SectorTrader) reported
@BullLogic @etrade also have noted numerous occassions where all sudden OON, system/platform issues RIGHT when my huge position gets ++news& goes in play. last time i pulled out +23K off a big swing block that shoulda been $55K+ blocked me out of simultaneous connections etc. anything to fck my $$
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Jake
(@Bakedjakesnake) reported
@etrade Your customer service is great. I had an issue with my account last weekend and it was resolved by a service representative within a couple of days. I honestly did not think the problem could be fixed. Thank you for the help.
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jwoodier
(@jwoodier1) reported
@etrade #etrade worst customer service ever!
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Drip2Rip
(@TheRealDrip2Rip) reported
@etrade WTF What's with the delay/lag????
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The Penny Pincher
(@PennyPincher72) reported
@etrade, Fix your L2 on E*trade Pro, Thanks
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Bulllogic
(@BullLogic) reported
@SectorTrader @etrade Yup. purposeful over the years. All of them. The cuisp change may have been an issue but Morgan Stanley ruined etrade. The power mobile is absolute **** and etrade pro has zero change to its issues. Been liking webull platform a lot. Any thoughts in it?
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Clingdaddy
(@Clingdaddy1) reported
@etrade what is wrong with @etrade customer service? There is no chat available. They don’t answer their phones. My balances are off. Switching to @CharlesSchwab
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🇺🇦 **** the ************ 🇺🇦
(@ralexeev) reported
How is it legal do not have a be able to close the account on the site, not have a support form and not even a freaking support email address? Only phone numbers that *do not work*. Eh, @etrade?
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lucas mark
(@lucas_mark946) reported
@bitterballen91 @etrade Hello there,having issues with your passwords? I had similar issues about 3 days now, I did all I could but no response, was recommended to #WEB_SPYS on IG for help and in no time my account was back you should contact him too
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Max
(@Maxh408) reported
@etrade down? All phone numbers are not reachable?
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Hollywood uWu
(@TheJrHollywood) reported
@etrade Damn it's almost like we should cut the millions of dollars in bonuses from the execs and distribute it accordingly to the workers that make them their billions as a company..... thoughts?
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Dave7
(@daveDangerous7) reported
@etrade Please NO-ONE trade with these guys they are terrible Customer Service is a 2 hour wait And they can block your account for no reason and then refuse to take your call. Absolutely terrible service
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Patrick O'Leary 💉 💉🇮🇪🇺🇸🏰🚢🏰
(@pjaol) reported
@etrade you might want to restart a server or two - website gone funky
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Dave7
(@daveDangerous7) reported
why is E*Trade such a ****** broker? @etrade I have been trading with you 3 years. Now I have to speak to 'Account Opening' before you unblock my trades. WTF is going on? I have spent 7 hours on hold.
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Todd standing
(@standing_todd) reported
@etrade Im not totally sure but i do know donald pushed ivana down the stairs