E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (33%)
• Website (30%)
• Trading platform (23%)
• Withdrawals (13%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Los Angeles	Trading platform	5 days ago
Lillington	Login	15 days ago
Roanoke	Trading platform	15 days ago
Hawthorne	Trading platform	20 days ago
Brasília	Website	25 days ago
Brookhaven	Trading platform	25 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nish (@nish000111) reported 2 minutes ago

  @etrade your platform is down since more than 20 minutes during live session hours!! It should be considered death of a platform. When is it coming back??

• 
  Tobias (@hostileunivers) reported 3 minutes ago

  @etrade E*trade will offer you money to open an account and never pay you, I’ve opened three with them, an IRA, a savings account and an individual brokerage account, never got paid their promotion for any of them, bad company

• 
  Craig Stephens | Access IPOs (@AccessIPOs) reported 5 minutes ago

  @HubSnub @CharlesSchwab @etrade And for the record, ETRADE has historically been the worst. This is an anomaly for them.

• 
  IPODave (@IPODave) reported 5 minutes ago

  @AccessIPOs @etrade @MorganStanley Yes have to give them credit - they fix their IPO process and are doing a much better job w allocations. I've been complaining since 2016 about how they restrict setting up trades pre open but after a rocky last few years they solved that problem too.

• 
  🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) reported 7 minutes ago

  over half an hour down - wow @etrade think we can live with 2-3 minutes here or there but this is insane

• 
  MAKBOT (@MAKBOT) reported 9 minutes ago

  @etrade your Support team have not responded to me since Dec 2025. How do I submit a formal complaint?

• 
  Mark Nathanson (@deepbkln) reported 17 minutes ago

  @etrade Your website does not send a code to login from a new computer when requested. How long is this problem going to continue?

• 
  NextTradeX (@NextTradeX) reported 17 minutes ago

  @etrade Level 2 time and sales not working on the new etrade power pro platform

• 
  USAPatriotVA (@USAPatriotVA1) reported 18 minutes ago

  @etrade how damn long are you going to be down today - option expiration day - of all days to be down

• 
  mark lexus (@Mark_Lexus) reported 19 minutes ago

  fix it @etrade power etrade app for $TSLA "No Options are available for the requested symbol"

• 
  Chatterpix6 (@chatterpix6) reported 23 minutes ago

  @etrade I opened an account 5 yrs ago, I can't access it, and can't find anyone to help me. Suggestions?

• 
  Osman Sarood (@osarood) reported 23 minutes ago

  @etrade 's platinum service is crap! Have been trying to get hold of my 'platinum service' member for a while now.

• 
  Woton (@BlueWizard777) reported 24 minutes ago

  @etrade ******* banks. 4% vs 18%+ for credit Hope I live to see it all come crashing down

• 
  10loris (@10loris) reported 27 minutes ago

  @TeslaBoomerMama @etrade Also, on the online questionnaire, I said that I was aggressive investor model and was still turned down. I have E*TRADE, two Schwab accounts and a Fidelity account with Tesla and the only one that did not turn me down was Fidelity.

• 
  Mickey (@ELITESTOCKPICK) reported 30 minutes ago

  @Bunty11311235 @BenBSP @etrade How can you take screen shots if the app is down

• 
  burby_geek (@burby_geek) reported 31 minutes ago

  @cleg16676935420 @etrade as soon as the MACD showed the market turning it went down. conspiracy

• 
  Creemer (@Creemer14) reported 31 minutes ago

  @etrade the system is down and not even reading my social security on the phone.... I waited on the phone for awhile....Please address....Thanks....

• 
  Sema Willis (@SemaWillisp2k0) reported 31 minutes ago

  @etrade Please I can’t login to my account The email I think is associated isn’t accessible to me My phone got stolen Please help me out

• 
  BeastModeStocks (@BeastModeStockz) reported 35 minutes ago

  @NotFinancialRep @SchwabTrading @etrade Same happening with TD Canada. Used to be great. Now cant make a trade there. Worsr decision they made was reviewing every trade and making people call in trades. Worst part is when someone answers they have to get approval for a trade cause they are not licensed. 10 min execution for a trade that moves in milliseconds. 🗑 is a compliment to TD. Junk.

• 
  Justin Reda (@nitsujader) reported 35 minutes ago

  Hey @etrade since your feedback form fails to submit: Got locked out of my account because you decided to send a text message without mentioning that message is coming. This is a terrible user experience and is making me consider closing the account. There is no way to turn off that setting either? I just need to expect some trades might have a confirmation follow up now? wtf?

• 
  THE PENNY HEIST (@TheeEvilHag) reported 36 minutes ago

  @TwoThreeXYZ @etrade My etrade was working … been trading without issue today

• 
  USA. Long term Investor (@stocks4545) reported 40 minutes ago

  @etrade Fix the damn website - can't log on!

• 
  AleXandra Merz 🇺🇲 (@TeslaBoomerMama) reported 41 minutes ago

  @BLSmith2112 @etrade oh I am sorry, Brandon. Anything I can help you with?

• 
  Joe Shaffer (@Shoelessshaffer) reported 42 minutes ago

  @etrade liquidated a 7 figure stock portfolio my wife inherited into a managed fund. When there was confusion about which accounts funds were going into, E*trade did nothing to prevent the rebalancing/ liquidation. This triggered a sizable tax event. E*trade is the worst.

• 
  Gail (@GailHedglin) reported 44 minutes ago

  @etrade PLZ ANNOUNCE ON CNBC OR X WHATS HAPPENING WE CANT LOGIN ...IM ON HOLD 45 MINS NOW ON PHONE..MUST BE REALLY BAD .

• 
  Islander Bob (@Islander_Bob) reported 50 minutes ago

  @etrade Fix your damn website!

• 
  Ekardnam (@7Ekardnam) reported 56 minutes ago

  @etrade @MorganStanley absolute disaster today, could not close all my covered calls, will end up assigning a stupid amount of shares and costing me an asinine amount of money in taxes . Couldn’t trade on platform, called and they couldn’t place the trades. Etrade fix this. $ms

• 
  Melissa (@angelaira) reported 56 minutes ago

  @etrade You are only as good as you customer service, and yours is lacking.

• 
  Jeff (@__makemoves) reported 60 minutes ago

  @etrade down. Can't exit trades. No chat support. Phone number busy. Zero support. Absolutely awful!

• 
  Aashish Patil (@aashishpatil) reported 1 hour ago

  @etrade 3 days before tax deadline you choose to have system maintenance so I can’t access my tax documents.