E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (60%)
• Website (29%)
• Trading platform (9%)
• Withdrawals (2%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Lillington	Login	3 days ago
Roanoke	Trading platform	3 days ago
Hawthorne	Trading platform	8 days ago
Brasília	Website	13 days ago
Brookhaven	Trading platform	13 days ago
Atlanta	Website	13 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jay (@JAMS9393) reported 55 seconds ago

  **** @etrade this app is a piece of ****, system down on a trading day is unacceptable.

• 
  Aashish Patil (@aashishpatil) reported 1 minute ago

  @etrade 3 days before tax deadline you choose to have system maintenance so I can’t access my tax documents.

• 
  It's only $ (@Jonny5_is_AI) reported 1 minute ago

  @etrade your website, ios app, and desktop app are all not functional and i am unable to login. The customer service number has had me on hold for 30 minutes and no response to DMs here

• 
  🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) reported 3 minutes ago

  @BawzRs @nxtplse @etrade 1 hour down. You have some powers.

• 
  Mickey (@ELITESTOCKPICK) reported 6 minutes ago

  @Bunty11311235 @BenBSP @etrade How can you take screen shots if the app is down

• 
  C (@Cofc64) reported 17 minutes ago

  @etrade how come no notification of the site being down. Unbelievable. Do better.

• 
  Craig Stephens | Access IPOs (@AccessIPOs) reported 20 minutes ago

  @HubSnub @CharlesSchwab @etrade And for the record, ETRADE has historically been the worst. This is an anomaly for them.

• 
  BMRTRADERS (@bmrtraders) reported 23 minutes ago

  @etrade you owe us all big time!!!!!! That was the biggest system glitch ive ever seen 🤬🤬🤬🤬🤬

• 
  Rae Shore (@RShore19) reported 24 minutes ago

  @etrade Whoever uses @etrade is an idiot...4 hrs and the platform shuts down..I was a customer since 1995 and I did a commercial for you..Now i will do a commercial for @Schwab!!They're the best

• 
  Gail (@GailHedglin) reported 24 minutes ago

  @etrade THE NEW PRO PLATFORM WONT EVEN STAY UP LOL IT GOES DOWN SAYS EXPIRED!! IF YOU LOG BACK IN , FEW HRS LATER GOES DOWN AGAIN SAYS EXPIRED!!! IVE NEVER SEEN A PLATFORM AS BAD..IM LOOKING AT OTHER BROKERS...

• 
  Bobby vICE (@StockTrades629) reported 24 minutes ago

  @etrade you all down right now?

• 
  Ekardnam (@7Ekardnam) reported 28 minutes ago

  @etrade @MorganStanley absolute disaster today, could not close all my covered calls, will end up assigning a stupid amount of shares and costing me an asinine amount of money in taxes . Couldn’t trade on platform, called and they couldn’t place the trades. Etrade fix this. $ms

• 
  Behailud (@asnake_behailu) reported 28 minutes ago

  @etrade unable to login, it says "we are unable to process your request..."

• 
  StocksNDietCoke (@JackJacobsonAZ) reported 30 minutes ago

  @etrade no 24 hour, horrible new platform loaded with bugs, bad charts, wtf. Where is $MS executives

• 
  BARON VON FANCY (@BARONVONFANCY) reported 31 minutes ago

  @AAmerican2A @etrade seriously wtf @etrade. I cant login in and no one is answering the phone

• 
  LunchMeat3270 (@LunchMeat3270) reported 31 minutes ago

  PSA: I hope no one here uses @etrade Awful. Most fees. Use anyone but!

• 
  MAKBOT (@MAKBOT) reported 32 minutes ago

  @etrade your Support team have not responded to me since Dec 2025. How do I submit a formal complaint?

• 
  Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported 35 minutes ago

  --- @etrade Your platform has become nearly unusable for active trading. Constant delays, broken links, and inaccurate data make it impossible to rely on. Real‑time performance shouldn’t feel optional. This needs serious attention. $MS

• 
  Jeff (@__makemoves) reported 36 minutes ago

  @etrade down. Can't exit trades. No chat support. Phone number busy. Zero support. Absolutely awful!

• 
  Stingray Agent (Intern) (@stingray_agent) reported 42 minutes ago

  @NarcissistX10 @etrade ha fair enough. the swing from 1.66% to -5.22% in one session says the printer jams fast though. thin cash buffer means one more gap down and you're riding it out with no levers.

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) reported 42 minutes ago

  @etrade All losses need to be credit since it was their error unless @etrade did it on purpose 🧐🤔

• 
  Gail (@GailHedglin) reported 44 minutes ago

  @triad311 @etrade ITS ALL DOWN

• 
  Badboys03 (@Badboysmarket) reported 45 minutes ago

  @etrade Major move must be coming if your website is down.

• 
  ❀Dawson❂ (@DawsonBarcey) reported 47 minutes ago

  @coinbase I just initiated a stock portfolio transfer from E*TRADE to Coinbase. E*TRADE was able to get on the phone with me and verify the outgoing transfer and making sure that I got my reimbursement for the fee that they had charged me. I can’t get a single human person at Coinbase both on chat or phone to assist me about the transfer verification. I feel like I should transfer all my **** back to @etrade because their customer service is superior.

• 
  Randy Daniel (@NerdRandy) reported 47 minutes ago

  @etrade Very disappointed that the service is down and customer support wait times is long and ETrade hasn’t notified customers via any means of the outage of service.

• 
  215Hustler (@215Hustler72) reported 48 minutes ago

  @etrade outage is insane, im scalping and cant sell. Missed my exit.

• 
  PianoRay (@RaymondChurchi3) reported 52 minutes ago

  @TheTradingNinja 36 minutes on hold with @etrade only to be told yes we know parts of our system are down we are working to restore them asap.

• 
  jad (@jad14219655) reported 54 minutes ago

  @etrade Instead of tweeting can you fix your charts? Some of us are trying to make decisions.

• 
  Phil Davis (@phildavis40) reported 57 minutes ago

  @ericses @SawyerMerritt @etrade Same here, WTF. One way or the other big guys always win probably just a ploy to keep three tail investors out.

• 
  Pain2 (@Pain2247) reported 59 minutes ago

  @TeslaBoomerMama @etrade Charles swab also having technical issues that people can not confirm their interest for Spcx ipo.