E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (34%)
• Website (31%)
• Trading platform (29%)
• Withdrawals (6%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Rohnert Park	Login	5 days ago
New York City	Website	10 days ago
Indianapolis	Trading platform	10 days ago
Seattle	Login	17 days ago
Seattle	Login	23 days ago
Township of Evan	Website	23 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Neshimu (@Neshimu24) reported 5 seconds ago

  @etrade theres an outage and yall dont say **** ?!?!?

• 
  S E (@SYEtrade) reported 30 seconds ago

  @etrade app and website down?? Can’t load pages. Can’t transact on positions

• 
  School Boy Q (@QuinnHaze) reported 3 minutes ago

  Etrade is down... get your **** together or I will leave the platform after nearly 20 years of being a customer. @etrade @MorganStanley

• 
  Trevor Robinson (@TrevorGirlDad) reported 6 minutes ago

  It's incredible how frustrating @etrade is to deal with. Worst support, every back and forth takes 3-5 business days, no updates unless you reach out to check in, and the list goes on.

• 
  buyittradeit (@buyittradeit2) reported 9 minutes ago

  @stockmom I could have with prop firms but turned two down. I did not know enough about the companies. But its a good way to learn to daytrade. I wish @etrade would ask me though lol

• 
  10loris (@10loris) reported 14 minutes ago

  @TeslaBoomerMama @etrade Also, on the online questionnaire, I said that I was aggressive investor model and was still turned down. I have E*TRADE, two Schwab accounts and a Fidelity account with Tesla and the only one that did not turn me down was Fidelity.

• 
  Bekim Rizvani (@Bekim1977) reported 15 minutes ago

  @benjune @etrade yay We're experiencing technical issues, but your account is still secure. Please try again later. Some or all of your account balances cannot be displayed or included in your total assets, but your accounts remain secure. Please try again later.

• 
  FTF 📜 (@XSpark10) reported 18 minutes ago

  @CharlesSchwab Open AI is going to go down in flames once the public realizes that they stole all YOUR ******* Data to train its model. Isnt that nice, smart AI but YOU WILL NOT CASH IN ON THIS THEFT @SchwabResearch @etrade It will not happen. It just isnt right to cash in on murder.

• 
  Charlie Harper (@CharlieBHarper) reported 19 minutes ago

  Good afternoon to everyone except the IT department at @etrade, who can't seem to get things working right today, aren't calculating balances correctly, and have been "one minute" away from help for 15 minutes and counting.

• 
  PaulsPortfolioooo (@PPortfolioooo) reported 20 minutes ago

  @TwoThreeXYZ @etrade please @CharlesSchwab wake ******** up and do something

• 
  Candy (@CandyDrenn30687) reported 20 minutes ago

  @etrade We're still waiting for a call back from @etrade customer service made on Friday to verify we are who we are since our phone number changed! Frustrating Opened a @RobinhoodApp to invest in SPCX

• 
  Fibonacci's Ghost (@Super_DaveO) reported 22 minutes ago

  @SimpleStocks_ @etrade Worst move I have made moving to them from schwab.

• 
  LighthouseCap (@LighthouseCap) reported 24 minutes ago

  One person has been on the phone with five different people over there. Pathetic Terrible system. Fix your archaic **** @etrade @MorganStanley

• 
  Darren Wilson (@darrenhydro) reported 29 minutes ago

  @etrade Can you guys stop with the damn "come trade crypto now!" pop ups inside the customer accounts on the website? Morgan Stanley is turning E Trade into Twitter.

• 
  ₿ull Trade Buyer (@BullTradeBuyer) reported 31 minutes ago

  @etrade has been down for at least 15 minutes now....

• 
  Justin Reda (@nitsujader) reported 31 minutes ago

  Hey @etrade since your feedback form fails to submit: Got locked out of my account because you decided to send a text message without mentioning that message is coming. This is a terrible user experience and is making me consider closing the account. There is no way to turn off that setting either? I just need to expect some trades might have a confirmation follow up now? wtf?

• 
  Gary Emanuel (@MvStangs77) reported 37 minutes ago

  @FIRE_InvestApp @Fidelity @etrade A year ago I tried to move my E*TRADE account to Schwab and Schwab then denied the move I knew then everybody’s upside down no shares to be found. The Domino’s are going to fall McCabe is playing 3-D chess.

• 
  Ben June (@benjune) reported 39 minutes ago

  Anyone having issues with @etrade and sending orders? I try to send and it's swirling.

• 
  Charlie Harper (@CharlieBHarper) reported 40 minutes ago

  @etrade A day or so after the initial exchange, I got a call from someone at @etrade. He immediately asked me to give him personally identifiable information. This is one of the worst practices across multiple industries that is helping propagate identify theft. It needs to be banned.

• 
  Mama Asp (@Mama_Asp) reported 41 minutes ago

  @etrade 's hold music has now given me PTSD. I have never had such poor customer service in my entire life! A month into this nightmare and I still have no access or answers.

• 
  shawn (@shilohsox) reported 41 minutes ago

  @TLAMB91 @etrade You know you're having a bad day when the Kermit memes come out lol

• 
  Joe Farrier (@joefarrier) reported 47 minutes ago

  @BLSmith2112 @TeslaBoomerMama @etrade I'm very confident that's the case. Those questions read like a bad HR questionnaire for a job posting. They don't work well either. Bummer, sorry that happened to you.

• 
  Artificial Artwerks (@qmsexpert) reported 50 minutes ago

  @etrade Stay away, if you are not aware of the **** etrade pulls you have no business enrolling , take it from somebody who definitely was run through the ringer by them ...and their customer service is sub par.

• 
  Jay Fletcher (@jayrfletcher) reported 51 minutes ago

  @etrade @MorganStanley Need someone from Executive Customer Support to contact me ASAP. My son had 3 legitimate, authorized transactions unexpectedly reversed from his account—including a $5,650 payment, a $3,800 PayPal payment, and another Robinhood payment.

• 
  Richard Junkins (@DickJunkins) reported 52 minutes ago

  @etrade I call it bad AI

• 
  hi (@byehiselllo) reported 52 minutes ago

  @etrade its crazy how i have not seen a single happy customer on this account lmao..

• 
  Hammy (@HamweeHammy) reported 53 minutes ago

  @etrade sir please fix website

• 
  Robert J Gallo (@JulioGlo92) reported 54 minutes ago

  WTF @etrade why aren't you accepting opening orders for $FAMI? If I want to speculate, why are you blocking me from it?

• 
  AJBAL (@ASJUBAAL) reported 57 minutes ago

  @etrade and @jpmorgan are THE WORST

• 
  Charlie Harper (@CharlieBHarper) reported 59 minutes ago

  And after getting an agent, telling him the problem, I got a boilerplate answer about how balances are calculated rather then the agent addressing the error. His follow up - after 20+ minutes of wasted time - was to tell me to call @etrade. We've institutionalized failure.