E*Trade

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

E*Trade Outage Chart 12/11/2025 16:55

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Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

  1. Login (43%)

    Login (43%)

  2. Website (39%)

    Website (39%)

  3. Trading platform (18%)

    Trading platform (18%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesAtlanta Login
United StatesConcord Website
United StatesFremont Website
United StatesOklahoma City Trading platform
United StatesOklahoma City Website
United StatesWallingford Login
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • RichBlue18 Rich Blue (@RichBlue18) reported

    @etrade oil crash 0000000

  • blucosh blucosh (@blucosh) reported

    Sooo @etrade what happened??? Technical issues?? And then “We couldn’t find the symbol AMC” ?? Two hour phone wait times?? As an investor I expected better from you. #friday21amc #AMCNOTLEAVING

  • RichBlue18 Rich Blue (@RichBlue18) reported

    @etrade oil falling knife crash 00000”””

  • osma Osma Ahvenlampi (@osma) reported

    Of course on the week that markets crash, @MorganStanley @etrade decide to inform me by (much delayed) paper mail that they want to close my account due to my foreign status, but won't allow me to execute a funds transfer out. Thanks. Not.

  • PortfolioNW Rookie Investments (@PortfolioNW) reported

    @etrade are you having server issues? I can’t login and don’t want to spend an hour on the phone if it’s not my own account issue. #help #investing #etrade

  • RichBlue18 Rich Blue (@RichBlue18) reported

    @etrade oil crash 000”0”

  • otc_shooter TheOTCShooter (@otc_shooter) reported

    @etrade Terrible platform wasted 2 years of trading with this company’s terrible customer service and resources. Please don’t waste time, money, or effort with this platform as all will lose value. Stop losses are ignored on a daily basis.

  • 1getannoyed EverythingAnnoysMe (@1getannoyed) reported

    @etrade I have been trying to contact your company by costumer service for TWO MONTHS. At this point I don't want to give you my business.

  • KhloeSilverado Khloe Silverado (@KhloeSilverado) reported

    @etrade ever thought of hiring addl customer service phone staff? 2 hrs on hold to place a stop payment on a ck. Still holding

  • StephenSeiden Stephen Seiden (@StephenSeiden) reported

    Whoever made the @etrade commercial where he hits a golf ball on the moon and it falls back down at his feet must've missed science class

  • RichBlue18 Rich Blue (@RichBlue18) reported

    @etrade oil crash 00”000

  • BuhMule Jennifer S Jackson-Hooks (@BuhMule) reported

    @etrade So. Tried to log in. Didn't accept me. Downloaded app and tried to bring in my existing paper account. Can't do it. Tried to call. 2 hour wait. What the actual, y'all? Fix the app so I can say "merge my account from this account"; or make the web login better.

  • JDToMD JDToMD (@JDToMD) reported

    @etrade OMG. What the heck! The Power Etrade platform is not working just before the close and I can't make the transaction I want!!!!

  • RedFyv3 RedFyve (@RedFyv3) reported

    @etrade Your platform is down at the close?

  • seanbonnolly Sean Connolly (@seanbonnolly) reported

    @etrade stop changing your damn margin requirement against $OPEN

  • du0t0ne du0t0ne.eth (@du0t0ne) reported

    @etrade are you hiring for phone support? Literally been on hold for more than an hour to just get a new debit card.

  • StockRanger_ StockRanger (@StockRanger_) reported

    @etrade once again not working. When will will the lawsuits start for this company?

  • StockRanger_ StockRanger (@StockRanger_) reported

    @etrade get your act together!!! Platform not working. You are playing with people's money here. Not fair!

  • tobybatch77 Toby Batchelder (@tobybatch77) reported

    If anyone is thinking of using @etrade don’t. Absolutely the worst brokerage company in the business. They have my money and I can’t get it out. Hold times are hours long. Website is set up to make it almost impossible to close account or send me my check. No email option.

  • StockRanger_ StockRanger (@StockRanger_) reported

    @etrade once again not working. When will will the lawsuits start again for this company?

  • 4WinnersUSA 4Winners (@4WinnersUSA) reported

    @etrade is locking accounts, restricting the ability for me to withdraw funds and after 100 min on hold no one answers. The chat is useless… their only answer is wait on hold. 15 years customer..you suck!

  • officialreview Arie @ OfficialReview (@officialreview) reported

    Both @etrade and @CharlesSchwab gotta be the worst web & mobile apps in the world, from a technical standpoint. Who developed this garbage?

  • RichBlue18 Rich Blue (@RichBlue18) reported

    @etrade oil falling knife crash 000000

  • JakSlayter JackSlater (@JakSlayter) reported

    @etrade called you this morning to hopefully resolve an issue, but after I was told I would have to wait “greater than 90 minutes” to speak to representative I just gave up. I wonder how fast the other brokerages would be 🤔

  • SeLfMaDeTrAd3r _Maur1 (@SeLfMaDeTrAd3r) reported

    @ETRADE fix your etrade pro plz, otherwise im gonna have to switch to @IBKR

  • allen_rasoul Allen Rasoul (@allen_rasoul) reported

    @etrade moon commercial makes no sense. No to low gravity, golf ball would not fall back down to surface. Details…..

  • RichBlue18 Rich Blue (@RichBlue18) reported

    @etrade oil crash 0000””

  • AnnMarieCoan Ann Marie R. Coan (@AnnMarieCoan) reported

    @etrade WHAT THE HELL IS WRONG WITH YOUR CUSTOMER SERVICE!?!? It now has wait time of over 2 hours each time I have called since December (4 times). Your chat function has been discontinued as has your message center. There is literally no way to reach you. Time for me to move on!

  • DGonsch David N. Gonsch (@DGonsch) reported

    @etrade Down 10 minutes before the first monthly options expiration of the year

  • BrandiGlanville Brandi Glanville (@BrandiGlanville) reported

    I am so annoyed @etrade you have had a flag on my account for 3 weeks!! I have called twice and they said they would remove it. This is nuts! Please fix it