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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (42%)
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Website (35%)
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Trading platform (23%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Idar-Oberstein |
Website | |
 Las Vegas |
Trading platform | |
| Peoria |
Trading platform | |
| Troutdale |
Trading platform | |
| Houston |
Trading platform | |
| Indianapolis |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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₿a ElenHODL
(@BaElenhodl) reported
@etrade @Stash what the hell is going on???? Transferring securities shouldn’t be so hard! Wtf
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Paul Merritt
(@PaulWallBaby80) reported
Yo get with me E*Trade...I'll sell my $MMTLP shares for $2,000 per share & sign an NDA so y'all don't have to hunt down so much. Holler at me. @etrade @MorganStanley
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₿a ElenHODL
(@BaElenhodl) reported
@brandonkrieg1 @Stash transfer my securities to @etrade wtf is taking so long??? Brandon. This is going on too long! What’s going on in your biz??? Wtf
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Alpha Nemesis
(@EliteTradingY2K) reported
I must say where as @etrade used to be a leader, after Morgan taking over they are garbage. Tech has more bugs than the amazon jungle and their customer service is so slow and lacking you might as well talk to your cat instead.
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Big CARDS Fan
(@BigCARDSFan1) reported
Hey eTrade...I'll sell my $MMTLP shares for a cheap $500 per share & sign an NDA so you won't have to hunt down shares you need. Give me a call ASAP or price goes up starting next week. @etrade @MorganStanley
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₿a ElenHODL
(@BaElenhodl) reported
@etrade can you help? I’m trying to get my securities transferred to you from @Stash and they are difficult to work with.
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Danial
(@atldrab) reported
@DieselUpUSA Sounds like @etrade is a better broker for retain than @WebullGlobal ? Webull's $235 fee is outrageous and damn near extortion.
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Steven Getman
(@stevengetman) reported
Getting quite the runaround from @etrade regarding a deceased's account. It seems they refuse to allow the account to be liquidated & funds distributed to the beneficiary. I've even written their Managing Dir & General Counsel directly. Any other lawyers have this problem?
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Gregg de Wet
(@gdewet) reported
@etrade really, 90minutes on hold to reset a password?? Online reset says to call in to support! Wonder why it’s 90min on hold…🤯
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₿a ElenHODL
(@BaElenhodl) reported
@etrade and @Stash why doesn’t anybody want to take blame?? Consumers work harder sometimes. Wtf
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₿a ElenHODL
(@BaElenhodl) reported
@etrade I’m close to moving all my **** to @IBKR! Wtf
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EnoughIsEnoughPodcast
(@AlbiknowMoses) reported
@etrade @Verizon and all other customer service departments stuck in the 20th century. #EnoughlsEnough !!! Implement automatic callback features across the board with no exceptions! @NewsHour how many millions of hours do Americans waste each year “on-hold”? En🙄ughIsEn😡ugh🧨
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Jack Wolf
(@jacmaxt2) reported
@mmtlp_army @etrade @FINRA, I'm a retail investor who invested hard earned money in $MMTLP #MMTLP. You state you are here to protect me, however you issued a U3 halt with no real reasons. I now sit, with a $0 balance on my investment, feeling screwed over. Care to explain or fix the #Finrafraud?
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fly4dat
(@fly4dat) reported
@yoloption @etrade I'm a shareholder in a fintech startup. We are still growing by a nice mid-double digits, not great, not terrible, and while preserving cash has always been too much of a priority to my liking, it became #1 a year ago. We pay 0% on cash deposits and it became a 30%+ source of rev
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Daniel
(@DoonyTomatoes) reported
@etrade Was just on the phone with E*trade about a technical glitch on your site that is screwing up cost bases and making it inaccurate. The person on the phone had no idea what she was talking about and it turned into a 3 hour phone call. Really unacceptable. Will be moving to fidelity
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Hillarys30000s
(@hillarys30000s) reported
@etrade No, it may help if u provide an app that your clients can use. I'm in the tech space so don't put blame on the phone, a Google Pixel XL. We all know Google is a communist sympathizer, but they do know how to market and support a cell.
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yuno
(@yuno28774171) reported
@etrade wait times are long for customer service, can a call back feature be implemented
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ceazer458
(@ceazer458) reported
@etrade Opening orders for this security cannot be accepted at this time? Why am I getting this error?
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CosmicV
(@CosmicV) reported
@etrade Let me know when you solve the issue with neutrons degrading the containment walls...
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Himanshu Pathak
(@hpathak86) reported
@etrade looks like your login server is down ?
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Dr. Ya-Ling J. Liou
(@yalingliou) reported
@etrade how am I supposed to notify the nature of deposits to be payroll deductions and not employer contributions when phone wait time is 90 min. and there is no way to message through my account anymore since @MorganStanley took over??? would love some help?!
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Scouts Key
(@Scouts_key) reported
@etrade Imagine if the government collaborated in such a possible solution the progress that could made, say like the Manhattan Project. Problem no imediate profit to be made long term zillionair.
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Himanshu Pathak
(@hpathak86) reported
@etrade Looks like there is some issue when trying to login using safari private browsing. I cleared cache but nothing is working. Though chrome is working good. I always prefer safari due to privacy reasons.
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Lion Siffrin 🇺🇦
(@siffrin88) reported
from
Kansas City, Kansas
@etrade is the worst bank. Wait times for customer service are in excess of thirty mins. I have been trying to get a refund for a concert ticket that went to an inactive card and just been treated like an idiot. This is why I changed banks.
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Q22
(@Q_22_0) reported
@etrade can’t login! Is your website/app down?
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Clark W. Griswold
(@ClarkWGriswold0) reported
@etrade Well might as well ask again in the new year @etrade Are you ever going to fix this dreadful 2FA experience. Locked out, yet again. Start over, for a financial institution this is ridiculous.
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Daniel
(@DoonyTomatoes) reported
@etrade Was just on the phone with E*trade about a technical glitch on your site that is screwing up cost bases and making it inaccurate. The person on the phone had no idea what she was talking about and it turned into a 3 hour phone call. Really unacceptable.
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UAHMU
(@Sammy237903) reported
@StonkDoc just spoke with @etrade I was told $500 to get my NB shares for me instead of being lumped. They also said they don’t foresee it holding any value. Unreal news I was not expecting. But then again NB has come out with absolutely nothing in our support
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Sunset Beachbum
(@FroggerFitsBest) reported
@ZICIXCorp_New @etrade Shouldn't anyone from etrade be able to help?
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Joe
(@Jc_1978) reported
@HollyG12345 @etrade @TwitterSupport this bot is broken.