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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (44%)
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Website (38%)
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Trading platform (18%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 North Port |
Login | |
| Maricopa |
Website | |
| Plano |
Website | |
| Ruskin |
Trading platform | |
| Dublin |
Login | |
| Torrance |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Vijay
(@VP_9395) reported
@etrade Customer service phone call just to connect live person takes 30+ min !
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onepointatatime
(@stock_finder1) reported
@fintel_io @etrade So how can “glitch” happen like this. It’s very difficult for modem computers to have glitches and only on one stock. Even better the most watch stock of 2021
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Mehul
(@MehulRRao) reported
@fintel_io @etrade #AMC @AMC - Just FYI : The way you are trying to fix boo-boo is a joke to us. We don’t even care what you are displaying.
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Barry Khor
(@BarryKhor) reported
from
San Diego, California
@bandacoo @etrade Not just Etrade. Many companies are usingCovid as an excuse for not providing decent service@. And we’re talking big reputable companies as well. It is the easiest thing to do. Everyone else is doing the same thing. But they forget when covid goes away……
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Trumani
(@ryanjgrieco) reported
@etrade I tried to call for support and the wait time is > 2 hours with no option to leave a call back number. No live chat or email is offered as far as I can tell. Really, etrade?
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Pierre Charles 🌎 🇭🇹🌙✨
(@JanJakDesalin) reported
@My_friend_Mocha @fintel_io @etrade They had the nerves to refer to “self-reported” SI as a myth. Who verifies what the numbers brokers sent over to FINRA? No-damn-body! That’s why it’s self-reported because there’s no system of verification in place to keep brokers honest.
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Syl
(@sylturner) reported
I have tried about 14+ times this month to do something with @etrade over the phone. The two times I've gotten a human being, they transferred me to another department where I've had to hang up after waiting over an hour. Absolute garbage support.
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Richard Kirwan
(@richardkirwan) reported
@etrade how do i get rid of a stock that went bankrupt and no longer has a value? I don't want to wait 30 minutes to talk to someone and your automated system is one of the worst out there.
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Charlie O'Hearn
(@CharlesOHearn) reported
@fintel_io @etrade Why is AMC and GME the only ones this ever happens to? U guys are gonna b in trouble just like the rest of the 🤡🤡 #AMC #coverup #LockThemUp
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Anthony
(@user484843) reported
@etrade Your customer support is terrible, 2 hours wait time to talk to someone. Will definitely be transferring to another broker
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Scott Hutera
(@HuteraScott) reported
@GMEmoreAMC @etrade @TDAmeritrade both of you are showing short interest but its an error!!!! LOL
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Merku the Squid
(@MerkuSquid) reported
@etrade **** ETrade. You screwed over your customers to protect a Hedgefund.
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Stupidcommentsupporter
(@Stupidcomment_0) reported
So I get it when @TDAmeritrade @etrade say that the information was GlItCh 🤪 for #AMC $AMC short interest plus other 2 brokerages .. who is that party facilitating you with that report ? #APESNOTLEAVING #AMCSqueeze
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Asif Khan
(@Khan777Asif) reported
@etrade - While setting up an account using employee ID (Adobe) I forgot the security question answer ? Could you please help me as I am from India and even waited on customer care call approx 35 mins but no answer. Tomorrow is the last day of ESPP enrollment. Please help
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MAYRALOVE
(@Mayrahlove) reported
dear, @etrade stop being so slow on options I can't get filled on limit but if I try to fill on market you guys always put it too high there is no winning with you!!
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Sudharsan Narayanagu
(@Sudharsan1983) reported
@etrade ...trying to reach ur customer care for more than 3 days and always the hold time is more than 3hours..how do u expect customers to be hold for 3 hours?? Why don't you have call back option?? What I am supposed to do now.. for 3 days I am not able to get into my account
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Cclass
(@MrBallroom) reported
@Sky_Cam7 @etrade @RBC The truth is that it's obviously not an error. That's too much of a coincidence. But the market isn't transparent yet so I'm prepared for the lies.
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Kyle. 🦘KangGang is back Baby🦘📈📉
(@1Mind_the_Gap) reported
@etrade power E*Trade on mobile, if you click “add to calendar” for earnings app crashes. Already rebooted, already logged out logged in. Been like this for a week at least, fix it.
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Luka77
(@Lukadraft) reported
@etrade Etrade execution speed on buy limit orders are one of the slowest in the world. Making me miss out on 1K+ profits. 🗑 Hurry up and fix this **** and especially for OTC stock or I’m moving to TD
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BN Daniels
(@BNicDan) reported
@fintel_io @etrade Wait so was it it a glitch or was it photoshopped? You’re confused
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Matias Falco
(@MatiasFalco3) reported
@etrade Permit 4AM trading and improve your customer service. Until I see that I don't want to hear a peep out of you.
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BoodyReda12
(@BoodyRed22) reported
@OptionDrops Were you able to get what you needed? E*TRADE Assistant No Would you like me to get someone who can help? E*TRADE Assistant Yes Okay. Please try again later. E*TRADE Assistant @etrade
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SteadfastApeCat
(@rensmill76) reported
@MehulRRao @fintel_io @etrade Sad to say, but they don't give a **** about the working class. Robbing from us is how they stay wealthy. They will do anything to keep us from winning. They're ok with us making 10-20% per year in these crooked *** markets, but they definitely don't want us to win BIG.
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Jenny Clair Kentucky
(@jenny_kentucky) reported
Nothing is glitching We know that This just proves @TDAmeritrade and @etrade are in on trying to screw investors #amcarmy #amcapes Let’s start digging into these two companies to see what we can find Unless one of them want to admit that there isn’t a glitch $amc #amc
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SamDaStump
(@stump_da) reported
@fintel_io @etrade 🔥BRWAKING NEWS🔥 it looks like you are part of the problem! #AMCtothemoon
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poorman1469
(@poorman1469) reported
@fintel_io @etrade I do love the support bots 🤖 y’all have tweeting in defense of you guys. It’s comical. We know we are just simpleton retail investors. Fair markets don’t exist just say that.
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Black Buffett
(@BlackBuffettt) reported
Hey @TDAmeritrade , I have a question How can you say that the short interest for #AMC is a “system error” when @etrade and @RBC are reporting the same short interest of 40.25% ? Please don’t tell us that it’s an error, we need more answers, not vague ones for your customers
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Alessandra
(@alessandra4761) reported
@etrade I have to exercise my stock options today before they expire and my log in isn’t working. There is a two hours wait. Please help.
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Cclass
(@MrBallroom) reported
@Sky_Cam7 @etrade @RBC Also, if this were REALLY an error then how many other ERRORS are happening on TD Ameritrade??? I mean the only reason this is being discussed is because AMC is the number 1 trending stocks. So there millions of eyes continuesly monitoring the data on multiple platforms.
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Curtis Soileau
(@SoileauCurtis) reported
@fintel_io @etrade Yep.. crime and effery. May wanna get a different 3rd party to run your numbers. This is almost as bad a bet as shorting #AMC #AMCNOTLEAVING #amcshortsqueeze