E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (60%)
• Website (30%)
• Trading platform (8%)
• Withdrawals (2%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Brasília	Website	16 hours ago
Brookhaven	Trading platform	16 hours ago
Atlanta	Website	16 hours ago
Minneapolis	Login	16 hours ago
Schaumburg	Login	2 days ago
Belleville	Login	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Patrick Mullins (@jpatmull) reported 16 seconds ago

  Time to move all my money out of @etrade! Tired of the continual issues.

• 
  TraderMK (@mkarias1) reported 45 seconds ago

  Charts are not working in @etrade platform!!!

• 
  Joe Laubenthal (@laubenthal_joe) reported 1 minute ago

  @adastral_trader @etrade I had some issues earlier, I can get on now

• 
  J C (@J450NCH4N) reported 9 minutes ago

  @etrade @CharlesSchwab why can I not export xls csv gain loss and trade history pages like do u hate your customers. Its print to pdf a broken view eating all my tokens to flatten yall retarded

• 
  Mark Brown (@markbrownwriter) reported 12 minutes ago

  @etrade is the worst! They’ve screwed up with my submitting a stock certificate for deposit. I’ve had to call them more than a dozen times over the past two months. And I always get the same answer: Call back in a few days. I can’t wait to close my account there.

• 
  jad (@jad14219655) reported 14 minutes ago

  @etrade Instead of tweeting can you fix your charts? Some of us are trying to make decisions.

• 
  GOAT (@DairyQu64778493) reported 15 minutes ago

  @stockshop199020 @etrade This is absolutely insane. I’ve got 2 large buy and sell orders in limbo and everything is down. Wtaf?

• 
  Mickey (@ELITESTOCKPICK) reported 19 minutes ago

  @etrade, your down can’t sell my option, this is not acceptable, anyone have a better service thy recommend

• 
  Sandstone Capital (@SandstoneStox) reported 22 minutes ago

  @JRIGWM @etrade Understandable and that’s frustrating no doubt. I’m certain Morgan Stanley holds everyone’s dividend payment overnight so they make money lending it to other institutions with USD LIBOR just like banks do maybe file a complaint with the SEC?🤷

• 
  Saurabh (@thes9h) reported 24 minutes ago

  @etrade is down across all platforms. Is there an ETA or customer communication that we can expect? #etradedown

• 
  ⚡️420⚡️ (@WZ_420) reported 27 minutes ago

  @TwoThreeXYZ @etrade The worst. Started using my Schwab / Think or Swim since E*trade got rid of Promain

• 
  Nota Gaylib (@dfdfdfd243799) reported 29 minutes ago

  @etrade Fix your ******* platform, people have their money on the line.

• 
  Randy Daniel (@NerdRandy) reported 30 minutes ago

  @etrade Very disappointed that the service is down and customer support wait times is long and ETrade hasn’t notified customers via any means of the outage of service.

• 
  John C9 (@FlatTax9) reported 34 minutes ago

  @etrade With bad executions, poor customer service, sorry horrible. You will lose all your money at E*Trade/Morgan Stanley.

• 
  ❀Dawson❂ (@DawsonBarcey) reported 36 minutes ago

  @coinbase I just initiated a stock portfolio transfer from E*TRADE to Coinbase. E*TRADE was able to get on the phone with me and verify the outgoing transfer and making sure that I got my reimbursement for the fee that they had charged me. I can’t get a single human person at Coinbase both on chat or phone to assist me about the transfer verification. I feel like I should transfer all my **** back to @etrade because their customer service is superior.

• 
  BeastModeStocks (@BeastModeStockz) reported 39 minutes ago

  @NotFinancialRep @SchwabTrading @etrade Same happening with TD Canada. Used to be great. Now cant make a trade there. Worsr decision they made was reviewing every trade and making people call in trades. Worst part is when someone answers they have to get approval for a trade cause they are not licensed. 10 min execution for a trade that moves in milliseconds. 🗑 is a compliment to TD. Junk.

• 
  🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) reported 40 minutes ago

  @ffllyer1 @etrade its all down

• 
  Gail (@GailHedglin) reported 45 minutes ago

  @etrade ETRADES IN TROUBLE CANT LOGIN WEB OR PRO OR MOBILE BIG ISSUES IM ON PHONE HOLD 30 MINS

• 
  Gail (@GailHedglin) reported 46 minutes ago

  @grigetio @etrade Etrades down can't login this is dangerous!! Can't sell

• 
  mblaso (@blaso96) reported 47 minutes ago

  @etrade are wires down?

• 
  Ekardnam (@7Ekardnam) reported 47 minutes ago

  @etrade @MorganStanley absolute disaster today, could not close all my covered calls, will end up assigning a stupid amount of shares and costing me an asinine amount of money in taxes . Couldn’t trade on platform, called and they couldn’t place the trades. Etrade fix this. $ms

• 
  Stockshop1988 (@stockshop199020) reported 47 minutes ago

  @etrade Updates would be nice if your entire site goes down. Yall liable right?

• 
  Creemer (@Creemer14) reported 47 minutes ago

  @etrade the system is down and not even reading my social security on the phone.... I waited on the phone for awhile....Please address....Thanks....

• 
  Mickey (@ELITESTOCKPICK) reported 48 minutes ago

  @etrade You should focus on keeping your website up so it doesn’t go down on a trading day

• 
  Randy Daniel (@NerdRandy) reported 49 minutes ago

  @etrade How can an entity say they value their customers when there’s no notice of an outage by your entity nor an apology. Don’t bother calling them, they have a clause regarding outages and won’t even offer a good faith credit for the ordeal. Customer service isn’t their priority, it’s charging fees.

• 
  Kyle Pratt (@KyleBPratt) reported 50 minutes ago

  I guess @etrade ‘s Twitter is down too. You have to communicate

• 
  Zack (@Fr3nchMontana) reported 50 minutes ago

  @biswamohanm @TheTradingNinja @etrade Nah etrade is down

• 
  PikachOTC (@PikachOTC) reported 52 minutes ago

  @etrade FIX YOUR ****

• 
  sachin sanghi (@sanghisa) reported 56 minutes ago

  @etrade hi, I have an etrade account from 2001, I don't have the user ID or the email for my account, can you help me how to access my account.. I have the paper statement from 2003..

• 
  It's only $ (@Jonny5_is_AI) reported 58 minutes ago

  @etrade your website, ios app, and desktop app are all not functional and i am unable to login. The customer service number has had me on hold for 30 minutes and no response to DMs here