Is E*Trade down?
No problems detected
If you are having issues, please submit a report below.
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
-
Login (44%)
-
Website (33%)
-
Trading platform (23%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Houston |
Trading platform | |
| Pompano Beach |
Trading platform | |
 Colchester |
Login | |
| Columbus |
Trading platform | |
| Atlanta |
Trading platform | |
| Los Angeles |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
-
Blake Phlegmatic
(@theraceforever) reported
wtf @ETRADE buys not executing
-
officialcoach
(@robertrudolph92) reported
@etrade terrible customer service . i've been on hold . for an hr now . no excuse for such consistently long hold times
-
Cheryl Miller
(@science_Cheri) reported
@Jcazz17 @etrade Anyone else have this problem... I suggest you check your trade. Take a screenshot like I did, before you make your trade and then check it every day to make sure the system does not change the lot.
-
Alcore
(@a1core1) reported
Hey, @etrade, why are your charts missing yesterday’s daily candle on Power E*TRADE mobile? Seriously guys, what’s up with these issues?
-
Yaniel
(@Yaniel28400879) reported
@etrade I been on the phone 2 hours trying to get someone to help me with an issue. Why is it taking so long? I get no answer at all.
-
Andy
(@dietler) reported
@etrade What happened to your customer service? You picked up right away every time I called for a decade. This is the 2nd time in a row I've been on hold for an hour before speaking to someone. Major change on your end?
-
Orion 01001
(@Cybertronnnnn) reported
@burlyvz @etrade @ClarkWGriswold0 HMU for account recovery and bug fixes
-
LaGaritaCO
(@AMZKint) reported
@AskRobinhood @RobinhoodApp I can't believe how terrible the customer service is. I'll be running back to @etrade with open arms. Everyone stay far away from Robinhood. $SPY $DIA $QQQ $TSLA #Bitcoin
-
Saoirse Davis
(@davis_saoirse) reported
@etrade trying to get thru from UK currently - is there a problem online? On phone, currently 20mins....
-
Tayls1414
(@tayls1414) reported
Oh my, @etrade you put me on hold, and here I remain. Where or where could a customer service professional from #eTrade be? 1:25. One hour and twenty-five minutes.....longer now, and now, and now....
-
Cager creel
(@CagerCreel) reported
@etrade I am experiencing account activation issues. It wants me to activate and I go through the process and says I am already activated. I have been on the phone for an hour and a half. Where are you guys?
-
stephen floyd
(@burlyvz) reported
@etrade @ClarkWGriswold0 I've been waiting for a customer service rep for a little over an hour now. Frustrating but seems to be no other way to find an answer to my question.
-
Tiny Balls Trader Clark Biden
(@Clark_SM7) reported
@VultureOf @etrade that's almost as bad as TD
-
Cheryl Miller
(@science_Cheri) reported
@etrade @InvestsAustin Same thing here....I placed a trade and specified the lot. The system changed the lot back to not in my favor. Costing me $$$. Then I called to get it changed they changed it and the system changed the same lot back. The help is not working and the hold times 2 hours.
-
KevinMac
(@kevemac13) reported
Hey @etrade, why does trying to get through to any of your customer service channels consume one’s entire day?
-
Nora
(@nora22000) reported
@etrade I call BS on all your ideas. WTF do you mean, 'stimulus may spur inflation'? People are literally starving and being thrown out into the streets; paying rent will NOT "spur inflation" at all. In fact, get behind monthly relief payments or face deflation and Grand Mal Depression.
-
Larry Grizgerald
(@LGrizgerald) reported
@a1core1 @etrade Same issue here. Etrade is the worst
-
...Á Las Trocas !!
(@wwjoehd) reported
@etrade been on hold for an hour now to tech support. Your online chat function says “244 minute wait”. Is this the level of support your customer should expect?
-
mmmmm
(@XhmmmmmmmX) reported
@thinkorswim mobile down, market must be selling off a bit (sarcasm) . I got @etrade and scwab for this exact reason
-
Shea_Trades
(@SheaTrades) reported
Does anyone else have trouble getting @etrade to work after hours? They show extended hours, but I have never got a trade to go through during extended hours. I get the same "The market is now closed" message. Help??? #etrade
-
DS
(@Swarming_Zone_D) reported
@AnteaterPhil @etrade Why is the Strategy Scanner tool not working? This was the reason for my call today. Traders rely on the strategy scanner to mine opportunities. I do not have access to any of my custom scans.
-
Jennifer Wojcik -BlackLivesMatter
(@TheJenPDX) reported
@superpixels @gmail @etrade It's so bad.
-
Jayanna Hallur
(@JayannaHallur) reported
@etrade Customer Service seriously sucks. Yesterday and today waited 1 Hr to speak and then dropped .
-
Michael
(@scottdogan) reported
@etrade 164 minute wait time for customer support (that's damn near 3 hours in case you are as bad at math as you are at customer service). No wonder you are losing customers left and right. #badservice #waiting #movingtoTDAmeritrade
-
Steven Marc
(@StrongSide23) reported
@etrade Tried to contact via phone...hours later—still nothing. Tried chat—161 minutes wait. Unbelievable! Leadership should be ashamed—help your people by hiring more people.
-
Patrick Luberus
(@patrickluberus) reported
@etrade $Nano support in 2021? 👀 Zero fees, fastest cryptocurrency, more decentralized than Bitcoin, environmentally friendly, deterministic finality, no inflation
-
Mark P.E. McClane
(@KanakaMark) reported
@etrade how stupid are you *******? consumers are the only drivers of the economy, without money in the hands of the people the economy collapses, more money in the hands of the people increases the economy. wealth vacuums destroy the value of the dollar, increasing inflation.
-
Bulllogic
(@BullLogic) reported
@StockDaddy0 @etrade same issue here man. never was rectified. updating video driver temp fix but at least 2x daily have to reboot. Support and development ended with Morgan Stanley
-
Shea_Trades
(@SheaTrades) reported
Does anyone else have trouble getting @etrade to work after hours. They show extended hours, but I have never got a trade to go through during extended hours. I get the same "The market is now closed" message. Help???
-
Daniel
(@DoonyTomatoes) reported
@etrade customer service here is horrific