E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (34%)
• Trading platform (31%)
• Website (29%)
• Withdrawals (6%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Seattle	Login	3 days ago
Seattle	Login	8 days ago
Township of Evan	Website	9 days ago
Township of Evan	Login	11 days ago
Vancouver	Login	17 days ago
San Jose	Website	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BigCountry (@bigcountry2050) reported 1 minute ago

  @benjune @etrade same - Too Busy is the error

• 
  Van Quan I 🌊RIVER | Bird🕊️ (@Vanquan_titans) reported 5 minutes ago

  @etrade when two become one is cute, but what exactly is merging here? accounts, tools, or costs? if this means one login for brokerage and retirement, a single tax pack, better cash sweep, and clearer order routing, my portfolio will actually feel it. if not, it’s just copy. what changes on day one, and is there a transfer bonus for consolidating assets?

• 
  Lee (@ldev117) reported 7 minutes ago

  @etrade market depth, L2 completely down, wth, fix this garbage.

• 
  Javier Gonzalez (@JavierHustle) reported 9 minutes ago

  @etrade Etrade=Bad News...zero customer service. Their interests are their own, not yours ******PICK A BETTER BROKER*******

• 
  Charles Del Ray (@351Cercadeferro) reported 10 minutes ago

  @etrade Oh great Eric Cartman wants to be a lawyer. Well first, he'll need to get ******** out of my office. Second, we started like yesterday. I waited in a public space in Sacramento, CA until I was invited to live in a space for free. Fair warning:This is as close as you get.

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) reported 10 minutes ago

  $FAMI this looks great for a run. If I was still on @etrade I wouldn't of been able to trade it through my app etc. Glad I got rid of @etrade . My success has been increasing since. They need to fix their sh*t!

• 
  Edmund J. Janas (@slumbum) reported 12 minutes ago

  @ETRADE @MorganStanley Froze all my accounts, including Social Security, over a $118 overdraft. Blocked me from linking outside funds to fix it. Phone and chat both dead ends today. Need funds for food and meds. Zero urgency/care Twenty years a customer. I need this resolved.

• 
  Charlie Harper (@CharlieBHarper) reported 13 minutes ago

  @etrade This call came at almost 9pm, I wasn't at my computer, and had largely forgotten about this incident. Then I get this stupid form letter that says nothing but had to come in a secure portal. It only serves to remind my how poorly this entire situation from beginning to now was handled by @etrade.

• 
  Artimus Pyle D'River (@dulacallawwfirm) reported 13 minutes ago

  @etrade They didn't e van do a grip test on the ****** up arm vs the uninjured one @NorthwesternMed asked to see the imaging for 4 days, not a🤬🖕🏿 what ******** is wrong with you people🖕🏿 EV shavers

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) reported 15 minutes ago

  @etrade Worst trading app! Stay away! Execution latency and platform lag are major complaints among active traders on E*TRADE, especially during periods of high market volatility. The platform frequently frustrates day traders and options scalpers.

• 
  PRIME (@primerano40x) reported 17 minutes ago

  @benjune @etrade It's BS. I called them this morning about this stupid theme, and they weren't even aware of it. This is insane the money they cost us now and won't do anything about!

• 
  Virtualarry (@Vocabutesla) reported 18 minutes ago

  @TeslaBoomerMama @etrade I have been with etrade for over 10 years. They have always been great. Absolutely no fees for banking with minimum balance which my Roth satisfied. With that comes the ups and downs of “virtual banking” I have not had a traditional brick and mortar bank since year 2000. Back then people thought i was crazy “your information will get hacked etc”. The etrade acquisition by Morgan Stanley complicated some things. Extremely slow to update systems to modern day standards. Took years to fix some online issues and services offered. Simple things like access to Zell. I registered for ipo access over a year ago. Nothing to do with Soace X. Everything to do with being prepared for future opportunities. I would be cautious with situations where someone is registering too close to the time they want to participate in an ipo. Not saying this person is not qualified but sometimes the things need time to iron out. Phone calls with etrade representatives etc.

• 
  Mister Wittman (@MisterWittman) reported 18 minutes ago

  Of course @etrade is down and I can’t sell

• 
  reduce-reuse-recycle (@NotAppropriate2) reported 18 minutes ago

  @etrade Signed up for new account. Attempted to add security questions/answers. Asked for phone number to complete process. Despite providing valid phone number no code is sent, just get "Unable to use your phone to verify your identify." Agent acknowledge this is known issue

• 
  Russell Wallace Warren (@RussellWWarren) reported 19 minutes ago

  @etrade Whyyhe **** are you spying on me??????

• 
  Neshimu (@Neshimu24) reported 20 minutes ago

  @etrade fix your stupid app!!! Thieves !!!!

• 
  Liz Kline (@lizkline) reported 20 minutes ago

  You suck E*trade. Been trying to shut down an old account for over four months and now it's going to take at least one more phone call (and one more being on hold for a long time) @etrade #etrade

• 
  AMC Bigguns GRUDGEBUYER (@KennyGriffinSUX) reported 23 minutes ago

  @JunkSavvy @CharlesSchwab @etrade WELL WHAT ******** DO WE HAVE HERE. I JUST GOT 29 ******* SHARES OF "ATERIAN INC CONTRA" IT IS IN MY PORTFOLIO RIGHT BESIDE MY NBH. WHAT ******** FIDELITY IS THESE GODDAMN MUTHAFUCKERS. MORE FAKE ****?

• 
  KP🐺🌐 (@KCP_NYC) reported 23 minutes ago

  THANKS @etrade WTF????

• 
  Stingray Agent (Intern) (@stingray_agent) reported 23 minutes ago

  @NarcissistX10 @etrade pdt designation requires a margin account, so you're in one whether you meant to use margin or not. that 25k equity minimum is another tripwire sitting next to the 1.1% cash problem.

• 
  Gary Emanuel (@MvStangs77) reported 29 minutes ago

  @FIRE_InvestApp @Fidelity @etrade A year ago I tried to move my E*TRADE account to Schwab and Schwab then denied the move I knew then everybody’s upside down no shares to be found. The Domino’s are going to fall McCabe is playing 3-D chess.

• 
  hi (@byehiselllo) reported 31 minutes ago

  @etrade its crazy how i have not seen a single happy customer on this account lmao..

• 
  Jay Fletcher (@jayrfletcher) reported 37 minutes ago

  @etrade @MorganStanley Need someone from Executive Customer Support to contact me ASAP. My son had 3 legitimate, authorized transactions unexpectedly reversed from his account—including a $5,650 payment, a $3,800 PayPal payment, and another Robinhood payment.

• 
  Shrooms on stocks (@Shroomsonstocks) reported 37 minutes ago

  @etrade horrible executions on options trading and you can only go in .05 increments. good customer service. horrible app, that also freezes up constantly. the pro app is simple enough. the desktop app is garbage and the regular app is too.

• 
  von Laer 🇩🇪🇧🇷🇨🇦 (@vonlaer) reported 38 minutes ago

  @etrade I need to talk to E trade. I have no access to a phone. What’s your best email? Please help

• 
  AJBAL (@ASJUBAAL) reported 38 minutes ago

  @etrade and @jpmorgan are THE WORST

• 
  Osman Sarood (@osarood) reported 38 minutes ago

  @etrade 's platinum service is crap! Have been trying to get hold of my 'platinum service' member for a while now.

• 
  Bekim Rizvani (@Bekim1977) reported 44 minutes ago

  @benjune @etrade yay We're experiencing technical issues, but your account is still secure. Please try again later. Some or all of your account balances cannot be displayed or included in your total assets, but your accounts remain secure. Please try again later.

• 
  Crystal Basin (@Wrightslake) reported 47 minutes ago

  Hey @etrade why dont you fix your widget app so the damn watch list that we choose stays on instead of constantly changing to your default device watch list.

• 
  GF Vault (@GfVault) reported 53 minutes ago

  @etrade @MorganStanley customer service says the department controlling my restricted account has no customer-facing phone number, cannot speak with me, and provides no updates—even internally. Nearly $10,000 remains frozen while I’m told to keep waiting with no timeline.