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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (50%)
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Website (32%)
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Trading platform (18%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Redwood City |
Trading platform | |
 Dublin |
Login | |
| Alden |
Login | |
| Farm Hill |
Login | |
| Duluth |
Login | |
| Thousand Oaks |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Pedro
(@cynebite) reported
@etrade is E*TRADE down this morning?
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Peter Max Viscomi
(@MaxIsinTheHouse) reported
@etrade Your website lately is not worth the time. I have been a customer for decades. This is the worse. Enough for me to start looking for a new online trader. Your support of late is pitiful as well, hence this tweet instead of a phone call, which you will NOT answer.
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🔶Augustus 📿⚔️🇺🇸
(@Augustus81118) reported
@LarryTheSir @etrade I’ve been on hold for 18mins. Started a chat with support and it says my wait time is 185mins... 🤨
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RP Sports Betting L.L.C.
(@RPSportsBetting) reported
@etrade DON’T USE E*TRADE. THEY WILL LOSE YOU MONEY CAUSE THIER SERVERS ARE DOWN & TAKES 3 HOURS TO GET SOMEONE FROM CUSTOMER SERVICE ONLY TO TELL YOU, “YOU NEED TO TALK TO A TRADER” WHICH IS ANOTHER 4 HOUR WAIT! **** YOU E*TRADE!
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rolandoZ
(@rolandoZ20) reported
@etrade what a coincidence every time there is a lot of buying in the markets, E*TRADE goes down. It’s as if they are trying to protect those rich and powerful investors from losing. Or maybe they are just stupid
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Venkata Bharadwaj Komaragiri
(@bikky6) reported
@etrade Dear etrade customer support, estimated wait time for a call or chat representative is 3 hours and we dont have a call back option. How better you can assist us other than this way?
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Stock Hollywood
(@StockHollywood) reported
@etrade your platform completely broke down there. Fix it.
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Sir Larry
(@LarryTheSir) reported
@Augustus81118 @etrade It is very time consuming to get thru to them, have to plan for a call. That's my concern, but outage for an extended period and the market moves on. All this easy tech could really bite hard if it fails for an extended time.
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Sir Larry
(@LarryTheSir) reported
@Augustus81118 @etrade it is very time consuming to get thru to them, have to plan for a call. That's my concern, but outage for an extended period and the market moves on. All this easy tech could really bite hard if it fails for an extended time. @etrade #etradedown
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Mike Speaker
(@speak2me) reported
@PilotDanny @etrade Still trash today. E*TRADE PRO has Crashed or been frozen all morning. PRO platform is failing and @etrade just does not care - complained repeatedly and hours with tech support - they are well aware of issues and nothing changes. Utter incompetence. Changing brokers.
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BaseballNetwork🧢
(@FindYourTeamNow) reported
@imdelaney @etrade me too @etrade seems to be down wtf
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E. Lee
(@MrRager1376) reported
@LarryTheSir @etrade Their slow transfer speeds is aggravating as an investor
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Fun
(@KPSNC) reported
@etrade fix your ****
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Slfairless
(@slfairless) reported
@Jcazz17 @etrade For real. Complete **** show at the worst possible time. @etrade try harder, ffs.
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Dheeraj Sarwaiya
(@DheerajSarwaiya) reported
@etrade you guys seriously need to work on your customer support. A wait time of over 2 hrs is crazy.
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B. Lepro
(@Brianlepro) reported
@etrade is such a bad platform. Market trade executing at 10% above stock levels. Not even a candle at this price; @MrZackMorris @WallStJesus what's your platform of choice
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Luis Figueroa
(@consciexce) reported
@etrade fix your app! Trash... how does it crash at market open 😡
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Shawn Terrell
(@Shorty44444) reported
@Nicola_Knight1 @CharlesSchwab and @etrade were both down for me too until just a few minutes ago
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Michael
(@Michael201409) reported
@etrade Etrade Pro - could not connect to download server since last 2 hours!.
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Rocco
(@BiggestETAfan) reported
@etrade Thanks for the lost income this morning. Convenient outage in the first 27 minutes of trading.
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Sir Larry
(@LarryTheSir) reported
@etrade Still out at 9:58. This is the most prolonged disconnect or outage I've ever experienced from trading online. I'll be shopping for a new app @etrade, this is unreal.
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RP Sports Betting L.L.C.
(@RPSportsBetting) reported
@etrade DON’T USE E*TRADE. THEY WILL LOSE YOU MONEY CAUSE THIER SERVERS ARE DOWN & TAKES 3 HOURS TO GET SOMEONE FROM CUSTOMER SERVICE ONLY TO TELL YOU, “YOU NEED TO TALK TO A TRADER” WHICH IS ANOTHER 4 HOUR WAIT! **** YOU E*TRADE!
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RP Sports Betting L.L.C.
(@RPSportsBetting) reported
@etrade DON’T USE E*TRADE. THEY WILL LOSE YOU MONEY CAUSE THIER SERVERS ARE DOWN & TAKES 3 HOURS TO GET SOMEONE FROM CUSTOMER SERVICE ONLY TO TELL YOU, “YOU NEED TO TALK TO A TRADER” WHICH IS ANOTHER 4 HOUR WAIT! **** YOU E*TRADE!
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Peter Griffin
(@TradingMoneyman) reported
@etrade another day another bullshit I got forced to hold losers at open and missed all my day trades which could have giving me profits for the whole week Stop the bs and fix your ****. WHAT THE ACTUAL **** IS YOU GUYS DOING !! GET YOUR **** TOGETHER
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Sir Larry
(@LarryTheSir) reported
@etrade is down. #etradeisdown. Fix this @etrade.
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L J
(@ljohnson333) reported
@LarryTheSir @etrade I'm down too.
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RP Sports Betting L.L.C.
(@RPSportsBetting) reported
@etrade DON’T USE E*TRADE. THEY WILL LOSE YOU MONEY CAUSE THIER SERVERS ARE DOWN & TAKES 3 HOURS TO GET SOMEONE FROM CUSTOMER SERVICE ONLY TO TELL YOU, “YOU NEED TO TALK TO A TRADER” WHICH IS ANOTHER 4 HOUR WAIT! **** YOU E*TRADE!
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Maurice daman
(@daman_maurice) reported
@etrade HELP I CANT LOGIN!
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GT-GreenTime
(@Greentime4us) reported
@etrade get yo **** together. Etrade pro is acting like a POS. We all leaving if you dont FIX IT!
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art investorz
(@artinvestorz) reported
You guys need to fix these execution speeds. Fck'n slips galore #etradepro @etrade