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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (45%)
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Website (32%)
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Trading platform (18%)
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Withdrawals (5%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cincinnati |
Website | |
| Los Angeles |
Login | |
| Santa Clara |
Login | |
 Guayaquil |
Trading platform | |
| Valparaiso |
Website | |
| Horseshoe Bend |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Katerina
(@katpop) reported
@etrade is etrade down.....app not working at all...will not allow anyone to sign in and on pc you can get in but can't do much.....info please?
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Wtf !!!!!!
(@savvygaby) reported
@etrade Etrade app sucks mooosedick I don’t know what kind of scam is going on but **** You.
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DonDemoe
(@itsdemoe) reported
I tried to place an open market order on E*TRADE this morning, the order wouldn’t go through & it also wouldn’t let me cancel. It’s stock in queue. @etrade #poweretrade This platform has issues almost daily now.
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David Geiger
(@GeigerRacing) reported
@etrade I enjoy your app, but is there ANY way to make it faster? I thought it was a ME issue. But it isn’t. The app just runs slow.
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Will Come4U
(@srchanddstry) reported
Wtf @etrade ??! 60+ minute hold times to speak to customer service and NO CALLBACK SERVICE? How about you use some trade fees to invest in customer service? Pathetic.
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TheReal Bubba18
(@ScottE18) reported
@BostonLdog @etrade Can't login even if I wanted to lol
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Sotirios🇬🇷
(@ikie4444) reported
BIG ******* PROBLEMS @etrade fix your **** or a lawsuit is coming
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Forrest Capital
(@tvinge) reported
@WolfOfWeedST @etrade I am at 55 min not chat available 20 min later confirmations terrible
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GFR
(@TheFatMinnow) reported
@atrupar @etrade E trade won't process my trades. Both numbers say disconnected and live chat not working. What the hell?
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Brand
(@FrayedEnds21) reported
@etrade You are not executing or canceling orders online? No customer service. No live chat. No ability to do anything online. This is ridiculous
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Bulllogic
(@BullLogic) reported
@etrade $HCMC first it tells me symbol invalid. 2nd time went though after 30 seconds. Hey Morgan Stanley. FIX THIS
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Women Truths
(@Women_Truths) reported
@moneyman2422 @brittnychrissy_ @etrade I imagine the employees at E*TRADE right now are probably acting the way we always did at work when the system went stupid. “**** it. I’m having a coffee and a vape break. Maybe they’ll just let us go home early if this **** stays broken. Typical Monday!” :P
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Rav_cap
(@RaviAppasani) reported
@etrade down again? Not able to login on app.
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Michelle
(@MFletcher96) reported
@TheRaviHirani @etrade Right! I just went to their feed back page under the help tab on the platform and sent a not nice message.
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Carolina Skolnick - Galleria International Realty
(@CaroSkolnick) reported
from
Miramar, Florida
@etrade @etrade4rias need to get their act together. Their platform is not working properly. Orders are not taking on time. Maybe switching to @TDBank_US is a good idea!
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Brian Emery
(@Mr_Brian_Emery) reported
@etrade The service you requested is temporarily unavailable. Please try back later. What is going on? I can't do anything today?????
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Nick
(@Nickoo_2554) reported
@etrade Your app is down, people can’t login or trade
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Stonk Cold Steve Austin
(@stonk_cold) reported
@ChartingOptions @etrade This has been going on for weeks and I trade off speed trading and momentum it’s greatly effected my trading smdh. i can’t even log in and when i call these guys it doesn’t even ring takes me to a out of service number and I’m pulling the number from their site!!!!
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wavetrader
(@wavetrader6) reported
@ChartingOptions @etrade Their phones are also not working
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Saul
(@adam49922419) reported
@DSmith39 @etrade Sorry to hear this. Hopefully they will fix
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Thrack
(@Thrackx) reported
@InvestorsLive @dastrader @etrade All brokers need to offer it imo. Literally the only platform that doesn't have issues.
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Anastasia
(@_____Tasia_____) reported
@KowalczykRyan @ChartingOptions @etrade That's funny, but not really funny. It cost us a lot of money this morning -- same last week because of their issues. Getting fed up.
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Jaxx T
(@JaxxTx) reported
@jablamsky @etrade @TDAmeritrade Nope, I've barely noticed anything. Customer service was also great when I swapped to them back in Sept last year. They paid all the fees involved - even 1 extra fee that my old broker imposed that I wasn't aware, I got reimbursed for that as well weeks after my transf was complt
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Michael
(@blind_trader) reported
**** you @etrade. My $SLV option I have been in for at least 6 months is down over $100 b/c you didn't fill my order.
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androidmj
(@androidmj) reported
@steven_shaffer @etrade So frustrated. Can't even trade normal names AND phones are down.
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Maria
(@MMGfromNYC) reported
@etrade phone number is disconnected, won’t execute orders, won’t respond to DMs. Wtf is happening. #Etrade #badbusiness #nocommunication
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$MonymanJ$
(@MnymanJ_OTC) reported
@FlexOniHub My etrade app is all messed upppp. WTF. is going in @etrade
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Brand
(@FrayedEnds21) reported
@etrade 121 min live chat wait? No phone service at all. Really? while Markets jump all over the place and we can't buy or sell?
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ChewytheCat
(@TrailerPrkTrade) reported
@BrianBader @DSmith39 @etrade Throwing Market Orders is deadly because you will get filled at the high or low. Check Time and Sales with your price and complain if it’s horrible!
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MariaSinaloa
(@MariaSinaloa3) reported
@johnpagac2 @CordovaTrades @etrade you got through to customer service?