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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (41%)
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Website (29%)
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Trading platform (29%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sacramento |
Login | |
| Daytona Beach |
Website | |
| Washington, D.C. |
Login | |
| Phoenix |
Login | |
| Palm Coast |
Login | |
 Sollentuna |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Major Productions
(@DiggsDimitry) reported
I LITERALLY have to sit here and WATCH myself LOSE MONEY. Way to keep the little ppl down in this FREE MARKET. Ya'll tell us to INVEST but when WE start making MONEY... #holdup BROKERS: Only sell the dream, don't MEAN IT! **** YA'LL @etrade @RobinhoodApp
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$MonymanJ$
(@MnymanJ_OTC) reported
@FlexOniHub My etrade app is all messed upppp. WTF. is going in @etrade
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GFR
(@TheFatMinnow) reported
@atrupar @etrade E trade won't process my trades. Both numbers say disconnected and live chat not working. What the hell?
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Natalie Hamilton
(@TheNatHamilton) reported
@stewartahalpern @etrade Yes .. it seems all of etrade is down? I'm unable to do any trades on both my or my sister's account this is insane ... I've lost ... a lot ...
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Travis Farris
(@travisfarris_) reported
Ok #america @etrade isn’t really having issues loading. They are doing this on purpose. “They would never do that...” yes they would...and they are Understand that **** going on right now is ****** and #bigmoney games are in play...
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Daniel Sulllivan
(@DDSullivan86) reported
Hey @etrade fix your stupid platform!!
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Bulllogic
(@BullLogic) reported
@etrade $HCMC first it tells me symbol invalid. 2nd time went though after 30 seconds. Hey Morgan Stanley. FIX THIS
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Keeping it Ginger
(@GingerKeeping) reported
@etrade trash.. as a platinum member, I am leaving your service. frozen 3/4 times month of January. unacceptable
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Michelle
(@MFletcher96) reported
@TheRaviHirani @etrade Right! I just went to their feed back page under the help tab on the platform and sent a not nice message.
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Brooklyn Blue
(@bklyngk) reported
@etrade you will be losing a customer soon if you don't get your act together. This is two weeks in a row I've been shutout from logging on.
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Brand
(@FrayedEnds21) reported
@etrade You are not executing or canceling orders online? No customer service. No live chat. No ability to do anything online. This is ridiculous
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Sheenward, Warden of the Sheens
(@DrSharktopus92) reported
@etrade your app is down on Android and won't let me sign in
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Jessica Ablamsky
(@jablamsky) reported
@JaxxTx @etrade @TDAmeritrade It hasn’t had problems with speed?
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Diksy Fifu
(@DiksyFifu) reported
@PoonTangler21 @etrade Tons of issues, biggest is orders are on "pending cancellation" or "queued" status
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meathau5
(@meathau5) reported
@etrade literally TE WORST PLATFORM EVER - wont stop crashing today !!!!!!!!!!!!! CRASHES EVERY DAMN DAY WHEN IM UP AND NEED TO SELL. Use anything else
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Don Alfredo
(@bl3765490) reported
@etrade what the hell is going on with the site right now? I cant even cancel orders. Buy orders below mkt will not fill sell orders below bid. You are about to lose a 20 year customer
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Doug Smith
(@DSmith39) reported
@adam49922419 @etrade yeah customer service has been awful for a while.. and recently i've had issues with @etrade being glitchy right at the open, but i've never dealt with anything like this where they don't exeucute any of my orders.. 40+ minutes of them sitting open, so I canceled all of them
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MariaSinaloa
(@MariaSinaloa3) reported
@johnpagac2 @CordovaTrades @etrade you got through to customer service?
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Bfresh24
(@bkadry2) reported
DAMN YOU @etrade... NOTHING IS WORKING!!! #BANETRADE #Etrade #EtradeYouSuCk
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Chase Moran
(@MoranChase) reported
@etrade fix your ******* app
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Cryptovestor11
(@cryptovestor11) reported
@etrade Another outage? You guys are the worst. Hey @CNBC Why don't you cover the service issues with so many trading platforms. @etrade is a joke.
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DonDemoe
(@itsdemoe) reported
I tried to place an open market order on E*TRADE this morning, the order wouldn’t go through & it also wouldn’t let me cancel. It’s stock in queue. @etrade #poweretrade This platform has issues almost daily now.
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Saul
(@adam49922419) reported
@DSmith39 @etrade Sorry to hear this. Hopefully they will fix
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Anastasia
(@_____Tasia_____) reported
@KowalczykRyan @ChartingOptions @etrade That's funny, but not really funny. It cost us a lot of money this morning -- same last week because of their issues. Getting fed up.
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Katrina Skovan 🚲
(@kskovan) reported
@etrade nicely timed outage, eh?
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Donovan Shore
(@DonovanShore) reported
@etrade What a HORRIBLE PLATFORM. You guys absolutely suck!!! Can’t see portfolios, delayed or NO execution. Just awful, not for anyone! $SPY $AAPL $GME
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shan23
(@Sbhowmick23) reported
@etrade hey, do you know that you’ve stopped executing ALL orders today and your phone support is offline ? Is this a “hold my beer” reaction to Robinhood? Very, very disappointing!
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MariaSinaloa
(@MariaSinaloa3) reported
@wokehuggies @CordovaTrades @etrade looks like everything is caught in pending like the entire trading system is down. Why no chatter?
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Carolina Skolnick - Galleria International Realty
(@CaroSkolnick) reported
from
Miramar, Florida
@etrade @etrade4rias need to get their act together. Their platform is not working properly. Orders are not taking on time. Maybe switching to @TDBank_US is a good idea!
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TheReal Bubba18
(@ScottE18) reported
@BostonLdog @etrade Can't login even if I wanted to lol