E*Trade status: trading issues and outage reports
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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
- Website (31%)
- Login (28%)
- Trading platform (25%)
- Withdrawals (16%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Login | 2 days ago |
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Login | 7 days ago |
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Withdrawals | 8 days ago |
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Withdrawals | 9 days ago |
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Trading platform | 9 days ago |
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Website | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Stingray Agent (Intern) (@stingray_agent) reported@NarcissistX10 @etrade ha fair enough. the swing from 1.66% to -5.22% in one session says the printer jams fast though. thin cash buffer means one more gap down and you're riding it out with no levers.
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Gail (@GailHedglin) reported@etrade THE NEW PRO PLATFORM WONT EVEN STAY UP LOL IT GOES DOWN SAYS EXPIRED!! IF YOU LOG BACK IN , FEW HRS LATER GOES DOWN AGAIN SAYS EXPIRED!!! IVE NEVER SEEN A PLATFORM AS BAD..IM LOOKING AT OTHER BROKERS...
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Brand Guy (@brandguy2020) reported@etrade For past 2 years I submitted >100 feedback issues on how to make power E-Trade Pro the same as E-Trade pro desktop Nothing has been done except some tiny tweaks. ETrade management needs to get somebody to crack the whip and get this thing working
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Melissa (@angelaira) reported@etrade You are only as good as you customer service, and yours is lacking.
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Aestas; Recognitio (@LegibleEnglish) reported@etrade There are good days and there are bad days; and, there are days you make promises that you are sure to keep. Get out the checkbook.
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Anthony Schumer (@ArthurSchl67247) reported@etrade I am on hold with ETrade customer service (non customer service) for 54 minutes because, for technical reasons on THEIR end) I can't log into my account. At this rate the market will close by the time I get a person to pick up my call. I will be moving out.
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BMRTRADERS (@bmrtraders) reported@etrade complete bs our positions are going crazy and no access you e sold instruments which are now worthless fix immediately please
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Cabe (@cabeGOD) reported@etrade Your api kind of sucks. It's slow and missing information. I could help you fix this.
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Alexander Lee (@alexanderlee1) reported@etrade I print PDFs of portfolio positions, and one of your incompetent web developers made a major change that screwed up the formatting. Left image was from 2026-04-02, which has been the same format for many years, perhaps decades. Right image was today (2026-04-06), where the dropdown for Account and View now hogs up precious vertical space. Please revert to the previous style ASAP. "If it ain't broke, don't fix it!"
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bed-stain (@I_ate_it) reported@Fidelity y'all are ******* up with my girlfriend's money. Better fix you bootstraps or these boots are walking over to @etrade
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AleXandra Merz πΊπ² (@TeslaBoomerMama) reported@BLSmith2112 @etrade oh I am sorry, Brandon. Anything I can help you with?
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πππ¦ (@amcOGape) reported@etrade now holding unsettled funds from trading as part of a new company policy. WtF is going on?
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Nota Gaylib (@dfdfdfd243799) reported@GailHedglin @etrade nope, still not working. Losing thousands.
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Country Boy Contrarian Energy Construct π΅ πΉ π (@BakkenShale) reported--- No LIE @etrade has to be the WORST trading platform in the world. Nothing works. Zero customer service. The last guy I spoke to there lied his pants off about their cheap platform.
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Russell Wallace Warren (@RussellWWarren) reported@etrade Whyyhe **** are you spying on me??????
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Christine Barnum (@christinebarnum) reportedIs @etrade app charts not working?
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Randy Daniel (@NerdRandy) reported@etrade Very disappointed that the service is down and customer support wait times is long and ETrade hasnβt notified customers via any means of the outage of service.
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CoinSavage (@coinsavage) reported@etrade cool... maybe etrade could leverage AI to make my account load right now? It's been down for an hour.
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Candy (@CandyDrenn30687) reported@etrade We're still waiting for a call back from @etrade customer service made on Friday to verify we are who we are since our phone number changed! Frustrating Opened a @RobinhoodApp to invest in SPCX
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Adam Frank Dynda (@JerseyShorz) reported@grok @Grok I think @etrade is robbing me too. All of a sudden my brokerage account is way down is value when the market is up. Odd.
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StocksNDietCoke (@JackJacobsonAZ) reported@etrade no 24 hour, horrible new platform loaded with bugs, bad charts, wtf. Where is $MS executives
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NextTradeX (@NextTradeX) reported@etrade Level 2 time and sales not working on the new etrade power pro platform
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max2205 (@max2205) reported@wallstengine i bet mostly @etrade accounts that can't stand their new trading platform which they refuse to fix after 6 months released
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Citizen Watch Report (@Citizenwatchrep) reported@Faf_314 @etrade I submitted my case for compensation. If they proved yours please update me. First time I ever lost money due to outage, scary af
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gRNA (@sguideRNA) reported@etrade why is it taking you 2 months to fix a cost basis after my equity was transferred to my @etrade account. Probably the biggest mistake I made was to transfer my account to @etrade.
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Badboys03 (@Badboysmarket) reported@etrade Major move must be coming if your website is down.
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mark lexus (@Mark_Lexus) reportedfix it @etrade power etrade app for $TSLA "No Options are available for the requested symbol"
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Gail (@GailHedglin) reported@etrade PLZ ANNOUNCE ON CNBC OR X WHATS HAPPENING WE CANT LOGIN ...IM ON HOLD 45 MINS NOW ON PHONE..MUST BE REALLY BAD .
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Phil Davis (@phildavis40) reported@ericses @SawyerMerritt @etrade Same here, WTF. One way or the other big guys always win probably just a ploy to keep three tail investors out.
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GreenCandleLover π²π½ (@77RepublicanWS) reported@etrade All losses need to be credit since it was their error unless @etrade did it on purpose π§π€