E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (60%)
• Website (29%)
• Trading platform (9%)
• Withdrawals (2%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Lillington	Login	12 hours ago
Roanoke	Trading platform	16 hours ago
Hawthorne	Trading platform	6 days ago
Brasília	Website	10 days ago
Brookhaven	Trading platform	10 days ago
Atlanta	Website	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Justin RootofGood, Worker Emeritus (@RootofGoodBlog) reported 1 minute ago

  @Guyon_FIRE @etrade Now that's the E-Trade "service" that I can't wait to leave behind forever!!

• 
  AleXandra Merz 🇺🇲 (@TeslaBoomerMama) reported 7 minutes ago

  @BLSmith2112 @etrade oh I am sorry, Brandon. Anything I can help you with?

• 
  NextTradeX (@NextTradeX) reported 7 minutes ago

  @etrade Level 2 time and sales not working on the new etrade power pro platform

• 
  Gail (@GailHedglin) reported 8 minutes ago

  @etrade ETRADES IN TROUBLE CANT LOGIN WEB OR PRO OR MOBILE BIG ISSUES IM ON PHONE HOLD 30 MINS

• 
  Internet Bot (@shaggrugg) reported 9 minutes ago

  @etrade are we down right now?

• 
  Tru (@TrueStockData1) reported 14 minutes ago

  after 47 minutes waiting for @etrade to answer, they say there's nothing they can do other than get me in Queue with a trader, with the estimated wait time being almost 2 hours They have no other solution. This is pitiful.

• 
  Virtualarry (@Vocabutesla) reported 15 minutes ago

  @TeslaBoomerMama @etrade I have been with etrade for over 10 years. They have always been great. Absolutely no fees for banking with minimum balance which my Roth satisfied. With that comes the ups and downs of “virtual banking” I have not had a traditional brick and mortar bank since year 2000. Back then people thought i was crazy “your information will get hacked etc”. The etrade acquisition by Morgan Stanley complicated some things. Extremely slow to update systems to modern day standards. Took years to fix some online issues and services offered. Simple things like access to Zell. I registered for ipo access over a year ago. Nothing to do with Soace X. Everything to do with being prepared for future opportunities. I would be cautious with situations where someone is registering too close to the time they want to participate in an ipo. Not saying this person is not qualified but sometimes the things need time to iron out. Phone calls with etrade representatives etc.

• 
  Aashish Patil (@aashishpatil) reported 17 minutes ago

  @etrade 3 days before tax deadline you choose to have system maintenance so I can’t access my tax documents.

• 
  Buns&Coffee (@schang76) reported 18 minutes ago

  @etrade @MorganStanley did they buy Etrade or did MS sell themselves in a merger because they are one of the worst shops on Wall St that survived by getting bailed out by American taxpayers through trickery and blackmail? can't even keep the lights on properly on a trading day.

• 
  Golden Tickets (@VE_Starr) reported 20 minutes ago

  Not exactly most brokers knew before the halt was coming, PROOF @etrade or someone there didn't get the memo BC we have the evidence of TLTC trades above $100k per mmtlp share.. mmat fix was in well before the halt

• 
  TPlaysNow (@TPlaysNow) reported 20 minutes ago

  @etrade seems to be down.

• 
  Nota Gaylib (@dfdfdfd243799) reported 20 minutes ago

  @etrade Fix your ******* platform, people have their money on the line.

• 
  Badboys03 (@Badboysmarket) reported 23 minutes ago

  @etrade Major move must be coming if your website is down.

• 
  Brand Guy (@brandguy2020) reported 25 minutes ago

  @etrade For past 2 years I submitted >100 feedback issues on how to make power E-Trade Pro the same as E-Trade pro desktop Nothing has been done except some tiny tweaks. ETrade management needs to get somebody to crack the whip and get this thing working

• 
  Mickey (@ELITESTOCKPICK) reported 28 minutes ago

  @etrade You should focus on keeping your website up so it doesn’t go down on a trading day

• 
  Tru (@TrueStockData1) reported 28 minutes ago

  @Joedirt12321 @etrade wtf im not able to get back in

• 
  BH22 (@BigHorn2822) reported 29 minutes ago

  Completely unacceptable @etrade to have a website down on quadruple witching with options expiring. I am taking a massive hit b/c of this. How does this happen on such a day?

• 
  sachin sanghi (@sanghisa) reported 36 minutes ago

  @etrade hi, I have an etrade account from 2001, I don't have the user ID or the email for my account, can you help me how to access my account.. I have the paper statement from 2003..

• 
  Miko (@wintament) reported 37 minutes ago

  @etrade finally got someone to answer - When they answer please be polite - not the fault of the rep - so keep it civil but do emphasize that being a customer is probably no longer in your best interest if you want to vent

• 
  Nish (@nish000111) reported 38 minutes ago

  @etrade your platform is down since more than 20 minutes during live session hours!! It should be considered death of a platform. When is it coming back??

• 
  Blake Norton 📈 🎯 (@blake_nort_wire) reported 39 minutes ago

  @etrade oil up stocks down again yawn

• 
  Shoshana (@shanak10) reported 40 minutes ago

  Anyone else having issue logging in to @etrade website?

• 
  glenn mosley (@glennymo369) reported 44 minutes ago

  @etrade Does anyone know of a trading software closer to etrade pro? The new one is absolute **** and probably used to **** the user. I am easing into cash so I can leave this pos.

• 
  People’s Accord (@peoplesaccord) reported 46 minutes ago

  E*Trade down? Market orders are not processing and I can’t access my account. Not the first time, pretty ridiculous @MorganStanley @etrade

• 
  Rae Shore (@RShore19) reported 48 minutes ago

  @etrade Whoever uses @etrade is an idiot...4 hrs and the platform shuts down..I was a customer since 1995 and I did a commercial for you..Now i will do a commercial for @Schwab!!They're the best

• 
  Nadia Lo Greco (@NadiaLoGreco) reported 48 minutes ago

  @etrade Do better @etrade have been trying for over a month to access my money to no avail. On top of it, I am now also out money because of your error. The case manager won’t let me escalate beyond him and I still don’t have my money. At my wits end and no one is willing to help me

• 
  ⚡️420⚡️ (@WZ_420) reported 52 minutes ago

  @TwoThreeXYZ @etrade The worst. Started using my Schwab / Think or Swim since E*trade got rid of Promain

• 
  LunchMeat3270 (@LunchMeat3270) reported 53 minutes ago

  PSA: I hope no one here uses @etrade Awful. Most fees. Use anyone but!

• 
  Stockshop1988 (@stockshop199020) reported 56 minutes ago

  @etrade Updates would be nice if your entire site goes down. Yall liable right?

• 
  Jeff Gawlinski (@JeffGawlinski) reported 59 minutes ago

  Our stock purchase is through @etrade but the service is awful and can't connect to anyone. Next employee pulse meeting, will bring this up to see if a different platform would be better who provides better support.