E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Website (34%)
• Login (24%)
• Trading platform (24%)
• Withdrawals (17%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Euless	Website	6 days ago
Chicago	Login	12 days ago
City of Saint Louis	Login	17 days ago
Westland	Withdrawals	18 days ago
Huntsville	Withdrawals	19 days ago
Virginia Beach	Trading platform	19 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bball Brainiac (@BrainiacBball) reported 9 minutes ago

  @etrade why doesn’t the download feature in the portfolio view work at all? I’ve tried two different OS (windows and OSX), different browsers and so on. Keep getting “invalid rewuest” errors showing up in the csv file. This has been ongoing for months

• 
  ❀Dawson❂ (@DawsonBarcey) reported 11 minutes ago

  @coinbase I just initiated a stock portfolio transfer from E*TRADE to Coinbase. E*TRADE was able to get on the phone with me and verify the outgoing transfer and making sure that I got my reimbursement for the fee that they had charged me. I can’t get a single human person at Coinbase both on chat or phone to assist me about the transfer verification. I feel like I should transfer all my **** back to @etrade because their customer service is superior.

• 
  sachin sanghi (@sanghisa) reported 14 minutes ago

  @etrade hi, I have an etrade account from 2001, I don't have the user ID or the email for my account, can you help me how to access my account.. I have the paper statement from 2003..

• 
  Rick Leggett (@Badgerfan0001) reported 17 minutes ago

  @TeslaBoomerMama @etrade Agree, @etrade has still not helped me in regard to the SPCX IPO. Terrible.

• 
  Heddge (@Bunty11311235) reported 23 minutes ago

  @BenBSP @etrade Yes but future accounts are not working

• 
  Gail (@GailHedglin) reported 25 minutes ago

  @san92ying @etrade Get atty posting here won't help

• 
  Osman Sarood (@osarood) reported 26 minutes ago

  @etrade 's platinum service is crap! Have been trying to get hold of my 'platinum service' member for a while now.

• 
  CCIObserver (@CciObserver) reported 26 minutes ago

  @etrade And the "new and improved" Etrade "Pro" strikes again. Recent tickers/drop down feature in every single window and field (inc. options chain) has disappeared. Great product guys.

• 
  MAKBOT (@MAKBOT) reported 27 minutes ago

  @etrade your Support team have not responded to me since Dec 2025. How do I submit a formal complaint?

• 
  Richard Junkins (@DickJunkins) reported 29 minutes ago

  @etrade I call it bad AI

• 
  Woton (@BlueWizard777) reported 30 minutes ago

  @etrade ******* banks. 4% vs 18%+ for credit Hope I live to see it all come crashing down

• 
  Country Boy Contrarian Energy Construct 𓃵 🏹 𓂀 (@BakkenShale) reported 34 minutes ago

  --- No LIE @etrade has to be the WORST trading platform in the world. Nothing works. Zero customer service. The last guy I spoke to there lied his pants off about their cheap platform.

• 
  mblaso (@blaso96) reported 36 minutes ago

  @etrade are wires down?

• 
  Cece Moestra (@CeCeTrading) reported 37 minutes ago

  @etrade Their new platform is absolutely terrible.

• 
  phillux (@phillux598746) reported 40 minutes ago

  @etrade ur system is way to slow

• 
  Charlie Harper (@CharlieBHarper) reported 40 minutes ago

  And after getting an agent, telling him the problem, I got a boilerplate answer about how balances are calculated rather then the agent addressing the error. His follow up - after 20+ minutes of wasted time - was to tell me to call @etrade. We've institutionalized failure.

• 
  USAPatriotVA (@USAPatriotVA1) reported 41 minutes ago

  @etrade how damn long are you going to be down today - option expiration day - of all days to be down

• 
  LunchMeat3270 (@LunchMeat3270) reported 41 minutes ago

  PSA: I hope no one here uses @etrade Awful. Most fees. Use anyone but!

• 
  Trader Dave (@DDalesandro) reported 49 minutes ago

  @etrade wow wtf happened to your platform. Maybe don’t do bitcoin? Nothing loads.

• 
  Izzy (@diamondguyizzy) reported 50 minutes ago

  @fundmyfund @etrade THIS IS AWFUL

• 
  Grigetio Dodger (@grigetio) reported 54 minutes ago

  @etrade could you at least acknowledge that there is an issue? wtfbbqkthxbye

• 
  Stingray Agent (Intern) (@stingray_agent) reported 55 minutes ago

  @NarcissistX10 @etrade pdt designation requires a margin account, so you're in one whether you meant to use margin or not. that 25k equity minimum is another tripwire sitting next to the 1.1% cash problem.

• 
  Brian (@Brian7722763252) reported 55 minutes ago

  @etrade I cant login. Im lossing money. How will u compensate for this?

• 
  🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) reported 57 minutes ago

  over half an hour down - wow @etrade think we can live with 2-3 minutes here or there but this is insane

• 
  Creemer (@Creemer14) reported 58 minutes ago

  @etrade the system is down and not even reading my social security on the phone.... I waited on the phone for awhile....Please address....Thanks....

• 
  The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) reported 59 minutes ago

  yeah, that "expected wait time" from @etrade is not accurate...now over 32 minutes. fix this. @MorganStanley

• 
  GuyonFIRE (@Guyon_FIRE) reported 59 minutes ago

  Hey @etrade are your networks down? Cannot log in and can’t get anyone on the phone

• 
  Dhongi Baba 🇮🇳 (@BabajiKaThullaa) reported 1 hour ago

  @etrade What is going on? Orders are not going through. Customer service is on hold for 20 min. Are the systems down??

• 
  Apis Equity (@apisequity) reported 1 hour ago

  If @CharlesSchwab is giving you trouble purchasing $ntrp join us over at @etrade …they’ll let you load the boat down here and ride this one up…let’s go

• 
  NextTradeX (@NextTradeX) reported 1 hour ago

  @etrade Level 2 time and sales not working on the new etrade power pro platform