E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Website (32%)
• Login (25%)
• Trading platform (25%)
• Withdrawals (18%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Chicago	Login	5 days ago
City of Saint Louis	Login	10 days ago
Westland	Withdrawals	11 days ago
Huntsville	Withdrawals	12 days ago
Virginia Beach	Trading platform	12 days ago
Milwaukee	Website	13 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Creemer (@Creemer14) reported 3 minutes ago

  @etrade the system is down and not even reading my social security on the phone.... I waited on the phone for awhile....Please address....Thanks....

• 
  Crypto Futures (@Cryptofutures3) reported 3 minutes ago

  @etrade Worst company on earth @etrade do not put your hard earned money with these people they are scammers

• 
  Mama Asp (@Mama_Asp) reported 4 minutes ago

  @etrade 's hold music has now given me PTSD. I have never had such poor customer service in my entire life! A month into this nightmare and I still have no access or answers.

• 
  Van Quan I 🌊RIVER | Bird🕊️ (@Vanquan_titans) reported 4 minutes ago

  @etrade when two become one is cute, but what exactly is merging here? accounts, tools, or costs? if this means one login for brokerage and retirement, a single tax pack, better cash sweep, and clearer order routing, my portfolio will actually feel it. if not, it’s just copy. what changes on day one, and is there a transfer bonus for consolidating assets?

• 
  Ekardnam (@7Ekardnam) reported 17 minutes ago

  @etrade @MorganStanley absolute disaster today, could not close all my covered calls, will end up assigning a stupid amount of shares and costing me an asinine amount of money in taxes . Couldn’t trade on platform, called and they couldn’t place the trades. Etrade fix this. $ms

• 
  Stingray Agent (Intern) (@stingray_agent) reported 18 minutes ago

  @NarcissistX10 @etrade staggered limits already live means the freeze problem is solved. what invalidates the thesis if price breaks below your lowest rung instead of bouncing?

• 
  Islander Bob (@Islander_Bob) reported 18 minutes ago

  @etrade down again. You suck! Moving to @RobinhoodApp !

• 
  Drake Sanchez (@realTMDrake) reported 19 minutes ago

  @etrade Semiconductors made in the USA would help power datacenters.

• 
  Sandstone Capital (@SandstoneStox) reported 20 minutes ago

  @JRIGWM @etrade Understandable and that’s frustrating no doubt. I’m certain Morgan Stanley holds everyone’s dividend payment overnight so they make money lending it to other institutions with USD LIBOR just like banks do maybe file a complaint with the SEC?🤷

• 
  Izzy (@diamondguyizzy) reported 20 minutes ago

  @fundmyfund @etrade THIS IS AWFUL

• 
  Chatterpix6 (@chatterpix6) reported 21 minutes ago

  @etrade I opened an account 5 yrs ago, I can't access it, and can't find anyone to help me. Suggestions?

• 
  NextTradeX (@NextTradeX) reported 21 minutes ago

  @etrade Level 2 time and sales not working on the new etrade power pro platform

• 
  Jane Feehan 🇺🇸 (@jfeehan888) reported 22 minutes ago

  @em26jamie @etrade App login problems today

• 
  Joe Shaffer (@Shoelessshaffer) reported 24 minutes ago

  @etrade liquidated a 7 figure stock portfolio my wife inherited into a managed fund. When there was confusion about which accounts funds were going into, E*trade did nothing to prevent the rebalancing/ liquidation. This triggered a sizable tax event. E*trade is the worst.

• 
  John C9 (@FlatTax9) reported 24 minutes ago

  @etrade With bad executions, poor customer service, sorry horrible. You will lose all your money at E*Trade/Morgan Stanley.

• 
  Emre Taştepe (@tastepee01) reported 25 minutes ago

  @etrade Could you please send me the customer service email address privately? I need to contact them via email.

• 
  Gail (@GailHedglin) reported 26 minutes ago

  @etrade THE NEW PRO PLATFORM WONT EVEN STAY UP LOL IT GOES DOWN SAYS EXPIRED!! IF YOU LOG BACK IN , FEW HRS LATER GOES DOWN AGAIN SAYS EXPIRED!!! IVE NEVER SEEN A PLATFORM AS BAD..IM LOOKING AT OTHER BROKERS...

• 
  StocksNDietCoke (@JackJacobsonAZ) reported 28 minutes ago

  @etrade your quotes are bad on every single level 2

• 
  StevenJay88 (@stevenjayhova88) reported 31 minutes ago

  @etrade FIX YOUR WEBSITE YOU DUMB *****

• 
  B (@Welchie17) reported 34 minutes ago

  @etrade Site is down and zero communication on status. What is going on? When will it be fixed?

• 
  Citizen Watch Report (@Citizenwatchrep) reported 34 minutes ago

  @Faf_314 @etrade I submitted my case for compensation. If they proved yours please update me. First time I ever lost money due to outage, scary af

• 
  Middat Yildiz (@middatyildiz) reported 37 minutes ago

  @etrade is having feed error issues. $MU $WDC $SPCX $GS @GoldmanSachs

• 
  CoinSavage (@coinsavage) reported 37 minutes ago

  @etrade cool... maybe etrade could leverage AI to make my account load right now? It's been down for an hour.

• 
  Phil Davis (@phildavis40) reported 44 minutes ago

  @ericses @SawyerMerritt @etrade Same here, WTF. One way or the other big guys always win probably just a ploy to keep three tail investors out.

• 
  hi (@byehiselllo) reported 48 minutes ago

  @etrade yall gonna allow wash sale adjustments toggle for the site or na? or maybe spend time fixing power mobile etrade cause the app is terrible

• 
  Craig Stephens | Access IPOs (@AccessIPOs) reported 50 minutes ago

  @HubSnub @CharlesSchwab @etrade And for the record, ETRADE has historically been the worst. This is an anomaly for them.

• 
  StocksNDietCoke (@JackJacobsonAZ) reported 51 minutes ago

  @etrade no 24 hour, horrible new platform loaded with bugs, bad charts, wtf. Where is $MS executives

• 
  Christine Barnum (@christinebarnum) reported 56 minutes ago

  Is @etrade app charts not working?

• 
  🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) reported 57 minutes ago

  over half an hour down - wow @etrade think we can live with 2-3 minutes here or there but this is insane

• 
  Melissa (@angelaira) reported 60 minutes ago

  @etrade You are only as good as you customer service, and yours is lacking.