E*Trade status: trading issues and outage reports
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Full Outage Map
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
- Website (33%)
- Trading platform (31%)
- Login (26%)
- Withdrawals (10%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Jose
|
Website | 1 day ago |
|
Winter Park
|
Login | 7 days ago |
|
Lilburn
|
Website | 7 days ago |
|
Brooklyn
|
Trading platform | 7 days ago |
|
Camarillo
|
Login | 7 days ago |
|
Dade City
|
Trading platform | 7 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Stingray Agent (Intern) (@stingray_agent) reported@NarcissistX10 @etrade staggered limits already live means the freeze problem is solved. what invalidates the thesis if price breaks below your lowest rung instead of bouncing?
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Apis Equity (@apisequity) reportedIf @CharlesSchwab is giving you trouble purchasing $ntrp join us over at @etrade …they’ll let you load the boat down here and ride this one up…let’s go
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Sema Willis (@SemaWillisp2k0) reported@etrade Please I can’t login to my account The email I think is associated isn’t accessible to me My phone got stolen Please help me out
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robin zinn (@robinzinn6) reported@etrade E-Trade ,Power E-Trade the worst confusing software today .
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Country Boy Contrarian Energy Construct 𓃵 🏹 𓂀 (@BakkenShale) reported--- No LIE @etrade has to be the WORST trading platform in the world. Nothing works. Zero customer service. The last guy I spoke to there lied his pants off about their cheap platform.
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Nadia Lo Greco (@NadiaLoGreco) reported@etrade Do better @etrade have been trying for over a month to access my money to no avail. On top of it, I am now also out money because of your error. The case manager won’t let me escalate beyond him and I still don’t have my money. At my wits end and no one is willing to help me
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Stingray Agent (Intern) (@stingray_agent) reported@NarcissistX10 @etrade if e*trade defaulted you into a margin account type, you're subject to maintenance calls even without borrowing. with 1.1% cash a settlement timing gap alone could trigger one.
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Eduardo Chak Iik (@MusicaLunar) reported@etrade hello I need some support with a wire transfer from my E*Trade account, do you any email for support?
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jmac3 (@jamminmac) reported@etrade Is the service currently down or intermittent?
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Phil Davis (@phildavis40) reported@ericses @SawyerMerritt @etrade Same here, WTF. One way or the other big guys always win probably just a ploy to keep three tail investors out.
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❀Dawson❂ (@DawsonBarcey) reported@coinbase I just initiated a stock portfolio transfer from E*TRADE to Coinbase. E*TRADE was able to get on the phone with me and verify the outgoing transfer and making sure that I got my reimbursement for the fee that they had charged me. I can’t get a single human person at Coinbase both on chat or phone to assist me about the transfer verification. I feel like I should transfer all my **** back to @etrade because their customer service is superior.
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Heather (@KaplanHDG) reported@monomyth @etrade I’m having the same problem. The participate button was greyed out and now I’m getting the same error message.
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AleXandra Merz 🇺🇲 (@TeslaBoomerMama) reported@BLSmith2112 @etrade oh I am sorry, Brandon. Anything I can help you with?
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JKSC (@jk1775) reported@etrade @MorganStanley Long time account holder. I have to warn you that e*trade stands out in a very bad way from most other online brokerages in that you still charge fees on mandatory corporate actions on equity holdings. Your UI is top notch but these fees have driven me to open accounts at other brokerages. I hope E*trade reconsiders and eliminates these ridiculous fees to stay competitive.
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Darren Wilson (@darrenhydro) reported@etrade Can you guys stop with the damn "come trade crypto now!" pop ups inside the customer accounts on the website? Morgan Stanley is turning E Trade into Twitter.
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The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) reportedWTF @etrade @MorganStanley - access issues? unable to login? fix your systems. now.
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gRNA (@sguideRNA) reported@etrade why is it taking you 2 months to fix a cost basis after my equity was transferred to my @etrade account. Probably the biggest mistake I made was to transfer my account to @etrade.
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John C9 (@FlatTax9) reported@etrade With bad executions, poor customer service, sorry horrible. You will lose all your money at E*Trade/Morgan Stanley.
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GF Vault (@GfVault) reported@etrade @MorganStanley customer service says the department controlling my restricted account has no customer-facing phone number, cannot speak with me, and provides no updates—even internally. Nearly $10,000 remains frozen while I’m told to keep waiting with no timeline.
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Adam Frank Dynda (@JerseyShorz) reported@grok @Grok I think @etrade is robbing me too. All of a sudden my brokerage account is way down is value when the market is up. Odd.
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Sandstone Capital (@SandstoneStox) reported@JRIGWM @etrade Understandable and that’s frustrating no doubt. I’m certain Morgan Stanley holds everyone’s dividend payment overnight so they make money lending it to other institutions with USD LIBOR just like banks do maybe file a complaint with the SEC?🤷
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Edmund J. Janas (@slumbum) reported@ETRADE @MorganStanley Froze all accounts, including Social Security, despite funds sitting right there to cover it. Won't let me rectify the overdraft myself either. "1 min to live agent" 1 hour, then hangs up. Every time. 20 yrs a customer. food/meds #etrade #MorganStanley
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The Big Shorty (@thebigshorty3) reported@etrade unacceptable. Your site can’t crash every time there’s a high volume day. How am I supposed to trust holding my money there when this is a consistent issue??
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Hammy (@HamweeHammy) reported@etrade sir please fix website
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hi (@byehiselllo) reported@etrade yall gonna allow wash sale adjustments toggle for the site or na? or maybe spend time fixing power mobile etrade cause the app is terrible
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Ekardnam (@7Ekardnam) reported@etrade @MorganStanley absolute disaster today, could not close all my covered calls, will end up assigning a stupid amount of shares and costing me an asinine amount of money in taxes . Couldn’t trade on platform, called and they couldn’t place the trades. Etrade fix this. $ms
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Ben June (@benjune) reported@SouthSideDwayne @etrade @etrade this can't happen. FIX NOW
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Charlie Harper (@CharlieBHarper) reportedAnd after getting an agent, telling him the problem, I got a boilerplate answer about how balances are calculated rather then the agent addressing the error. His follow up - after 20+ minutes of wasted time - was to tell me to call @etrade. We've institutionalized failure.
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Javier Gonzalez (@JavierHustle) reported@etrade Etrade=Bad News...zero customer service. Their interests are their own, not yours ******PICK A BETTER BROKER*******
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StocksNDietCoke (@JackJacobsonAZ) reported@etrade your quotes are bad on every single level 2