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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (40%)
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Trading platform (33%)
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Website (27%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Phoenix |
Login | |
| Palm Coast |
Login | |
 Sollentuna |
Trading platform | |
 Santo Domingo |
Trading platform | |
| Las Vegas |
Trading platform | |
| Camden |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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SK
(@superusr2012) reported
@etrade I have been waiting for 1+ hour to get to a CSR for phone support because your website keep giving errors when doing transaction! Online chat was unhelpful as it can get. Why is your phone support so slow?? Please can someone get back to me ASAP!
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Kwang-Jin Oh
(@Wolfe359) reported
Don't forget these companies are publicly traded companies. I like PepsiCo; the yield is nice, and a defense play. Meta has been down so there might be a buying opportunity. Coinbase is risky. Toyota is #1, and also has good yield. How's that for being meta? @etrade #plannerbowl
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New Age Hippy
(@LegParade) reported
@AshleyHowie @etrade They wouldn't make a call if it wasn't hurting them in some sort of fashion. So buying more is the solution for me. No broker is on our side at the end of the day.
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Deltron Jackson
(@elpincheguey24) reported
@etrade the fact that i was trading with no issues until you decided in the middle of the trading day that you needed my SSN card and locked my account is unforgivable. You cost me $$$!!!!! Your team’s stupid decision made me lose money.
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The Versions Music
(@theversions666) reported
@investvoyager @etrade I wanted it to be you so bad
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ScoobyFreakinDoo
(@Tanktweets) reported
@etrade Terrible ad @etrade. Didn’t you guys turn off the buy button last year on $GME? Do better.
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Deltron Jackson
(@elpincheguey24) reported
@etrade If you needed the stupid card you should have asked for it BEFORE you let me trade for a month instead of shutting off my f-ing account mid-day. Who does that?!?!?!? Cut me a check for the losses incurred!
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Chris Flach
(@chris_flach) reported
@OThankKevin @etrade Babies giving financial advice? Terrible
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SK
(@superusr2012) reported
@etrade I have been waiting for 1+ hour to get to a CSR for phone support because your website keeps giving errors when doing transaction! Online chat was as unhelpful as it can get. Why is your phone support so slow?? Please can someone get back to me ASAP!
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New Age Hippy
(@LegParade) reported
@etrade @etradebaby Memes cracked the code to the market corruption and this is how they spend their money to respond. No broker is on our side so the only solution is to make them make more commercials and buy more
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Deltron Jackson
(@elpincheguey24) reported
@etrade not to mention the 3 hours I spent on hold for your team to virtually shrug their shoulders and tell me that they don’t know what’s going on and can’t fix it…… fix my account TODAY before you cause more damage than you already have..
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BigPretzel
(@RCOIN24) reported
“They’re getting financial advice from memes.” Whatever, @etrade, have you seen the quality of memes lately?
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Inspiring Global Audiences to Feel Fantastic
(@toddcohenspeaks) reported
@etrade Really stupid commercial.
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Alex Garza
(@AlexGar19229948) reported
@SNICKERS That @etrade commercial was stupid. I’m eating a @milkyway
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Sheryl
(@Sheryl99571470) reported
@etrade @etradebaby Cannot believe you spent all that money just to Mick meme stick hokders--your own customers--BAD MOVE... pretty stupid!!!
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Kevin Hageland
(@OThankKevin) reported
Worst commercial early vote go to @etrade ?? #superbowl
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Lovie Smith's Beard
(@MugsHalas) reported
@etrade WTF was that commercial?
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XWP Ξ
(@xwwpp) reported
@_TheRealKenna_ @etrade I can’t believe this clown universe we ******* live in. The same financial advisors that try to make you feel stupid for managing your own money are the ones that gamble it away on ****** trades and make decisions that lead to economic depressions. TLDR; **** EM
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Glenndavis71@yahoo.com
(@GDMaxxx71) reported
@etrade nice super bowl add, canceling my account tomorrow. Way to look down on retail investors. @canceletrade
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Chad
(@official_chad) reported
@AshleyHowie @etrade "Theres no such thing as bad advertising" Well, actually...
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DL
(@LeeGord01546212) reported
@JeffTay68778958 @etrade Yep everyone will be transferring their funds next week. Stupid move @etrade
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Kristophe Mclaughlin
(@krsmac954) reported
@ILIKETHESTOCK35 @StockRetail @etrade What was the content ?? I have my shares in that brokerage based on the buyout n knowing they won't (hope) have liquidity issues ???
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Neil Strategy Group
(@NeilStrategy) reported
@PRSA_NCC @etrade wasn’t bad!
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vipin jain
(@jain_vipin) reported
@etrade I need to close my account . Tried doing it online , but it says I need to speak to a customer care executive for this . I have been trying to reach your customer care for last 4 days with waiting time of more than 2 hours . The call gets dropped after an hour .
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Brian Payne🌕
(@BPayneAMC_GME) reported
@ILIKETHESTOCK35 ****. @etrade
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SmoothBrainedApe
(@Ape4Life69420) reported
@etrade @etradebaby Damn, yall really ****** up
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New Age Hippy
(@LegParade) reported
@etrade @etradebaby Spend another million to tell us how bad you hurting.
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XWP Ξ
(@xwwpp) reported
@_TheRealKenna_ @etrade I’m 99% sure it was their attempt at trying to get retail investors to hand over their portfolios to financial advisors, because “memes are bad and cause you to lose money” and not “we track your activity and purposefully tank stocks we see you trading in”
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GrammaApe
(@KimbaHickey) reported
@etrade @etradebaby Very bad form….. knowing who your customers are might be a great place to start when creating commercials
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A M C
(@ILIKETHESTOCK35) reported
@JeffTay68778958 It was a bad move by @etrade - we don’t forget, hah