E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Trading platform (33%)
• Website (31%)
• Login (28%)
• Withdrawals (8%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
San Jose	Website	13 days ago
Winter Park	Login	18 days ago
Lilburn	Website	18 days ago
Brooklyn	Trading platform	18 days ago
Camarillo	Login	18 days ago
Dade City	Trading platform	18 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Drake Sanchez (@realTMDrake) reported 17 seconds ago

  @etrade Semiconductors made in the USA would help power datacenters.

• 
  More Life Global (@richbydemand) reported 53 seconds ago

  @Kslaze @etrade This **** is on purpose I’m convinced. When a big move is made and they owe a lot of money suddenly the site is down and you can’t fulfill orders. Not the first time this has happened to me. Every time I’m up huge they glitch. Such bullshit. Moving my money after this

• 
  DB (@hyperthreaderr) reported 6 minutes ago

  I repeat. Nobody should ever use @etrade for their banking services. They hold your money hostage under the guise of "fraud protection". Their customer service team cannot contact the department that manages this so they are useless. Never again, not anything affiliated with @MorganStanley

• 
  🦔◎ソニック・ザ・ヘッジホッグ◎🦔 (@AzulSonikku) reported 14 minutes ago

  @etrade FALSE ALARM. I just now remembering the password and email. I really need to write down my credentials. 😓😓😓😓😓😓

• 
  Crispin Cowan 🇺🇦 (@CrispinCowan0) reported 19 minutes ago

  @ImmuteSheesh @etrade If price:value is a divide-by-zero error, then the "security" is pure scam. When you hold #crypto, you are a chump holding a bag of air.

• 
  TwoThree (@TwoThreeXYZ) reported 19 minutes ago

  @etrade Fix your charts

• 
  Charles Del Ray (@351Cercadeferro) reported 19 minutes ago

  @etrade Oh great Eric Cartman wants to be a lawyer. Well first, he'll need to get ******** out of my office. Second, we started like yesterday. I waited in a public space in Sacramento, CA until I was invited to live in a space for free. Fair warning:This is as close as you get.

• 
  GF Vault (@GfVault) reported 20 minutes ago

  Based on my experience, I would strongly advise anyone against opening an account with @etrade or @MorganStanley. Nearly $10,000 restricted, legitimate payments reversed, two promised deadlines broken, 15+ calls, and still no explanation, timeline, or accountable person.

• 
  Ben June (@benjune) reported 21 minutes ago

  Anyone having issues with @etrade and sending orders? I try to send and it's swirling.

• 
  Country Boy Contrarian Energy Construct 𓃵 🏹 𓂀 (@BakkenShale) reported 22 minutes ago

  --- No LIE @etrade has to be the WORST trading platform in the world. Nothing works. Zero customer service. The last guy I spoke to there lied his pants off about their cheap platform.

• 
  J Hoss ATX | Ye Shrug 🤷🏾‍♂️ (@PappaHoss) reported 23 minutes ago

  @SPYderMomTrades @etrade If tsla can just stay down for 45 min, mine can be too 🥹🙏🏾 Dear God , good fortune, please 🙏🏾 (im in 397.5p for today exp)

• 
  willywashington (@willyzdub) reported 23 minutes ago

  @etrade you guys are finished!!!! The worst platform I wouldn’t even call you a broker. Its criminal to have this bad of tech. @SECGov no way they can service money with this many technical issues daily, today is catastrophic

• 
  TPlaysNow (@TPlaysNow) reported 23 minutes ago

  @etrade seems to be down.

• 
  ₿ull Trade Buyer (@BullTradeBuyer) reported 26 minutes ago

  @etrade has been down for at least 15 minutes now....

• 
  Jay Fletcher (@jayrfletcher) reported 29 minutes ago

  @etrade @MorganStanley Need someone from Executive Customer Support to contact me ASAP. My son had 3 legitimate, authorized transactions unexpectedly reversed from his account—including a $5,650 payment, a $3,800 PayPal payment, and another Robinhood payment.

• 
  Justin Reda (@nitsujader) reported 29 minutes ago

  Hey @etrade since your feedback form fails to submit: Got locked out of my account because you decided to send a text message without mentioning that message is coming. This is a terrible user experience and is making me consider closing the account. There is no way to turn off that setting either? I just need to expect some trades might have a confirmation follow up now? wtf?

• 
  Mama Asp (@Mama_Asp) reported 32 minutes ago

  @etrade 's hold music has now given me PTSD. I have never had such poor customer service in my entire life! A month into this nightmare and I still have no access or answers.

• 
  hi (@byehiselllo) reported 34 minutes ago

  @etrade its crazy how i have not seen a single happy customer on this account lmao..

• 
  The Big Shorty (@thebigshorty3) reported 37 minutes ago

  @etrade unacceptable. Your site can’t crash every time there’s a high volume day. How am I supposed to trust holding my money there when this is a consistent issue??

• 
  Charlie Harper (@CharlieBHarper) reported 37 minutes ago

  @etrade That call, where I was again told there was a "known technical problem" was resolved, despite it taking the online agent 45 minutes of mostly delayed, circular conversation before he attempted to understand the problem, much less direct me to a solution. But he continued to tell me he couldn't get into any specifics unless I capitulated on my identifying data.

• 
  AJBAL (@ASJUBAAL) reported 38 minutes ago

  @etrade is the worst financial institution. For three weeks they have locked me out of my own money due to "suspected fraud". They mirror my account, new log in credentials and they are giving me the rounds. Abuse by corporate america

• 
  Jane Feehan 🇺🇸 (@jfeehan888) reported 43 minutes ago

  @em26jamie @etrade App login problems today

• 
  David Schwartz (@BigDave469) reported 47 minutes ago

  @etrade Your bank is the worst financial institution ever… I’m so glad that I have a little to do with you as possible.

• 
  Crissie (@latterisgreater) reported 47 minutes ago

  @etrade your customer service reps are nim rods 😬

• 
  Nick Jose (@nickgg10) reported 49 minutes ago

  @etrade E*TRADE is a brokerage built in 2007 and maintained by carrier pigeons. Awful communication, archaic platform, and customer service that exists only in legend. Don’t switch for the bonus. If you’re already there, leave—you don’t know what good service feels like.

• 
  KP🐺🌐 (@KCP_NYC) reported 53 minutes ago

  THANKS @etrade WTF????

• 
  jmac3 (@jamminmac) reported 53 minutes ago

  @etrade Is the service currently down or intermittent?

• 
  Darren Wilson (@darrenhydro) reported 54 minutes ago

  @etrade Can you guys stop with the damn "come trade crypto now!" pop ups inside the customer accounts on the website? Morgan Stanley is turning E Trade into Twitter.

• 
  Nadia Lo Greco (@NadiaLoGreco) reported 58 minutes ago

  @etrade Do better @etrade have been trying for over a month to access my money to no avail. On top of it, I am now also out money because of your error. The case manager won’t let me escalate beyond him and I still don’t have my money. At my wits end and no one is willing to help me

• 
  AJBAL (@ASJUBAAL) reported 58 minutes ago

  @etrade and @jpmorgan are THE WORST