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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (42%)
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Website (36%)
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Trading platform (21%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Loganton |
Trading platform | |
| North Port |
Login | |
| Maricopa |
Website | |
| Plano |
Website | |
| Ruskin |
Trading platform | |
| Dublin |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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tepmitrader
(@tepmitrader) reported
.@etrade do you still have a customer service department?
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The Investor Mic (“Mike”)
(@GoliathRulz) reported
@DanFlanders1 @etrade @TDAmeritrade No ... it’s good today. Normally it is, but us TD people have had our bad days as well. The GME crazy drop day I got f’d on some non-GME stocks I wanted to sell and flop. Overall it’s been pretty reliable though.
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Freak0naut
(@FREAK0NAUT) reported
@Tony_BATtista @etrade @tastytrade you know i'm starting to thing this is part of an organized effort. Whenever the market goes down, the retail circuit breaker kicks in.
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MR Kohel Trades
(@MrKohelTrades) reported
@etrade mobile issues
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ChasChuckCharles
(@charlesthemaker) reported
@etrade app down again....what a surprise??
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Connecting the Dots
(@connectingd3) reported
@etrade Only good News left to come is Post COVID recovery. Low rates, Max liquidity, Fiscal stimulus & Deficit funding, Housing Boom. Prepare for crash Landing, after reaching a New High.
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Look Left
(@TraderNewsFeed) reported
1/ @etrade Significant problems with trading platform this am. Level I frozen for some symbols. ie, $BCC been at 48.00 x 48.43 for more than an hour, while stock has traded both below and above that range. Level I on $MHO for example shows 51.60 x 50.36. Not possible.
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Rob Gregory 🔥
(@RobGreg1970) reported
@TradeLikeAnAlgo @etrade @thinkorswim Thinkorswim is terrible. Almost impossible to trade the open. Time and sales doesn’t match the active trader price ladder, and neither matches the charts.
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OTC tentacion
(@FreshPrinceOtc) reported
@Jcazz17 @etrade dealer down the street is more reliable than these brokerages anymore
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Lara Druyan
(@investingmom) reported
@etrade I’ve been trying to transfer IN assets for weeks. Your customer support sucks. Emails don’t answer my questions, and no one answers your customer support calls. Are you trying to lose customers or just me?
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FC23
(@FCtwentythree) reported
Sooooo does @etrade even have anyone in the building? Is my call just ringing for hours in an empty building somewhere in India? E*TRADE your customer service is terrible.
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SniperTradesOTC
(@SniperTradesOTC) reported
@Jcazz17 @etrade The worst now bro
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Dan_the_frenchieman ▶️
(@DanFlanders1) reported
@GoliathRulz @etrade @TDAmeritrade dang is it having problems today?
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jimprucey
(@jimprucey) reported
@etrade ETrade Pro is Bugging out opening up window after window until I had to shut down my computer
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Joe
(@yazdog8) reported
@etrade It's so impossible to talk to customer service I'm seriously contemplating pulling out all of my 401k and just rolling it into my company plan. 90 minutes of waiting is bullshit.
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Katrina Day
(@DayKatrina) reported
@JimNich50718535 @etrade Don’t do it. Theirs platform has many issues they need to work out.
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John David
(@JD98278120) reported
@spaceandvinyls @mumkai @etrade I did eventually yesterday but the issue that was supposed to be resolved this morning ( per customer service) is still unresolved.
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The Investor Mic (“Mike”)
(@GoliathRulz) reported
@DanFlanders1 @etrade @TDAmeritrade FYI ... TD I’m on and I’ve had days where the mobile application platform won’t allow you to login when volume is heavy. Has happened on some days where I’ve needed it and I’ve lost money. So ... everything has its pluses and minuses. IMO.
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Unbelieving Infidel.
(@JimNich50718535) reported
@etrade I an not a customer yet, but I have questions could you drop a message to me please?
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JSS (Tigers Back)
(@JoeSchmosports) reported
@etrade I got a new phone and now my VIP access ckde won’t work to login... why is there 0 information available on how to set this back up on a new phone??
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Bigol5
(@Nichola53689810) reported
@etrade today is the 24 and your site still is not letting me trade or at least show my money that you all took out my account fix it Jesus
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a
(@decodeddreams) reported
@jimprucey @etrade @etrade pro crashing non-stop unusable. Support hasn't been able to help either
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Look Left
(@TraderNewsFeed) reported
2/ @etrade Also, several instances where Level 1 quotes for many names don't match market depth screen. For example $BCC stuck at 48.00 x 48.43 on watchlist, while market depth on ARCA shows 48.11 x 48.28. What's up with these problems?
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justin.meck
(@NEOMeck) reported
@kkernttb @etrade I have recently switched over to Think or Swim because my E*Trade platforms were such crap. I have had multiple issues with it.
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Victor Welch
(@BigTimeTrader) reported
@etrade's platform is functioning comically bad this morning. Did they outsource their IT department? Fill it with woke engineers? What is going on?
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Just some guy.
(@Orbityl) reported
@etrade right on time Power Etrade is broken again.
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FC23
(@FCtwentythree) reported
@etrade omg answer the phone!!!! This wait time is unacceptable!!!! Y’all need to seriously work on your customer service.
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Jeffrey Goines
(@Jeffrey_Goines_) reported
@etrade You really need to hire more people. Your service is appalling
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Lara Druyan
(@investingmom) reported
@etrade @JimNich50718535 Really? I AM a customer (trying to become a bigger one), and you don’t answer my questions and don’t pick up the phone.
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mumkai
(@mumkai) reported
@nahajzer52 @etrade @imani08 The thing is I waited on the phone for them to tell me they couldn't help over their mistake. They allow deposits into accounts that they restrict thus, trapping my funds where Ill inevitably be charged by my bank to stop ACH payment. Completely backward thinking.