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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (60%)
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Website (28%)
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Trading platform (10%)
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Withdrawals (1%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Aiken |
Withdrawals | |
| Los Altos |
Login | |
| Katy |
Trading platform | |
| Camden |
Login | |
| Chicago |
Trading platform | |
| South Dennis |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Timmy Time
(@TheRealestTim) reported
@etrade @CitiesOfHeroes Working to answer calls as quickly as possible? With over one hour hold times? Do you even read your Twitter comments? Your customer service is a joke.
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JB
(@jinbahji77) reported
@etrade I am a small, individual RETAIL investor and have had a position in $AMC since JUNE. WHAT IS THE PROBLEM?!?!?!?!
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♠️♣️
(@spaceman_x2) reported
@etrade I bought AMC at $8, why did it not go through until $20?????? Why did you take more money out of my account than I allowed?????? Why is your customer service line not answering???? #fuckyouuuuu
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Sheekupyourlife
(@khachiks) reported
@etrade How about you let your customers trade whatever ******** they want, quit shilling for the hedge funds
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Timmy Time
(@TheRealestTim) reported
@etrade Are you kidding? How would you trade? E-Trade has been down for DAYS with NO acknowledgement to all of their angry customers! As soon as I can login, I’m transferring my money and taking it elsewhere. @etrade is a joke.
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TheOfficialBurnerAccount
(@TheOffclBurner) reported
still on a 4 hour hold with @etrade be careful where you move your money, no support here. multiple halts. @TDAmeritrade is restricting trades of certain stocks, which is borderline criminal. the broker is supposed to put the order through!
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Mikey Mike and the Funky Bunch
(@Kakimg) reported
@jinbahji77 @etrade 3 hours for me. @TDAmeritrade are ********. **** them. $amc
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biswa
(@biswamohanm) reported
from
Millburn, New Jersey
@etrade - one of the stupid places . Locked out , can’t login . Executes on its own . Need to change somewhere .
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NorCal49er
(@NorCal99064465) reported
@etrade you SERIOUSLY need to fix your online platform, you are costing people money and creating a debilitating trade scenario. GET IT TOGETHER!! I'm very close to just making a move elsewhere with my high 6 figure accounts.
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Michael Levine
(@mlevine630) reported
@jimcramer @etrade said they’re sorry about their website crashing which led to large losses. They said the best they can do is $100 credit. Can you please shed some light here? I would love to know if other traders experienced issues. Any response or retweet would be grtly appr.
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Dirk Haussecker
(@RNAiAnalyst) reported
@kirklsp @etrade @CharlesSchwab Maybe time to exit all positions before markets all come crashing down.
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Dan G
(@DanG52992032) reported
@GRANTSRNTS I didn’t panic sell but if the trading platforms didn’t freeze everything and allow for some bullshit ... this would be at 50. **** the banks and **** @etrade and @TDAmeritrade .
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Rob
(@rburton99) reported
@etrade @CitiesOfHeroes Or they can try your online chat, only a 150 minute wait time as getting through on phone is impossible, great customer service.
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Eric Anthony Klein
(@therealsweatic) reported
@JDuncan1987 @etrade I said the same **** this morning! Cursed ******** out of TD Ameritrade. Some shady **** was going on this morning for real!... I couldn’t get out of positions when I wanted because the app wouldn’t even let me and kept logging me out! Damn bastards.
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brandon
(@brandon55471968) reported
@Grolden87 Im out.. had 22 cons feb 5th $7... @etrade stopped trading 5 times.. I feel bad if someone bought calls with TD and now can’t even sell.. It’s not right
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JB
(@jinbahji77) reported
@boxersarecomfy @etrade I missed out on about $3500-4000 but sure I made $10K+. But seriously, how does a trade in 2021 not get executed for over TWO HOURS? I could have taken a plane to NYSE and put in a paper sell order in less time. WTF
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Jonathan Bostetter
(@_Stetters) reported
@jamesprodu @realTylerZed Etrade is down. @etrade sucks.
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JB
(@jinbahji77) reported
@The_Hozay @etrade THAT IS THE PROBLEM. I might not even have a choice! @etrade is trying to CYA because they probably over sold and don't have a big enough position to cover all their clients positions in $AMC. WTF!!!!
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Jonny
(@Jonnyhyste) reported
NORMAL PEOPLE STARTED MAKING 20k-500k IN ONE HOUR SO THESE BROKERS DECIDED TO CRASH THIER OWN SERVERS. 🖕🏼@TDAmeritrade @etrade
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Brian Boyer
(@BigBInvesting) reported
@JDuncan1987 @etrade Wasnt only E*TRADE. My others were down too
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Red
(@dklred3) reported
@etrade app has been causing me issues all day! #timeismoney
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DJ Doobie
(@djdoobie) reported
@etrade app is down.... wtf #etrade #etradeappdown etrade app is down
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Katy Perry's Side Piece
(@tattooedDude22) reported
@etrade hey i just made an account with you guys and as soon as i tried to log in it says my username and or password is wrong.. it won't let me make a new account because when i put my info in it says i'm already a customer and i've tried to send recovery emails for the last hr
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Dan Traveler
(@DanTraveler1) reported
@RNAiAnalyst @etrade Because E*TRADE is used a lot by retail investors. I haven’t had any problems from my broker.
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TheOfficialBurnerAccount
(@TheOffclBurner) reported
@etrade I have been on hold for over 5 hours now...do you no longer service customers who have their money with you? I foresee class actions on the horizon.
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vasudev prasad
(@vasudevprasad9) reported
@etrade such bad service, have been waiting for 1 hour on customer contact helpline
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Stacy Gomez
(@st8cygomez) reported
@etrade your hold and chat times are RIDICULOUS and it's been 72 hours on my email issue.. what is the problem?
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Pat Tibo @pat_tibo@bitcoinhackers.org
(@pat_tibo) reported
Is it really happening @RobinhoodApp @TDAmeritrade @etrade Are down? Oh what a coincidence
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TheOfficialBurnerAccount
(@TheOffclBurner) reported
@vasudevprasad9 @etrade No clue. But I just filed a formal complaint with the SEC while I wait.
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Timmy Time
(@TheRealestTim) reported
@etrade No platform access for the fourth day in a row as it says my account is “restricted.” ZERO customer support. @etrade doesn’t even acknowledge the problems and give updates on Twitter. They are finished. What a third rate company. Looking forward to the class action suit!