E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Trading platform (34%)
• Login (32%)
• Website (29%)
• Withdrawals (5%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Vancouver	Login	6 days ago
San Jose	Website	19 days ago
Winter Park	Login	25 days ago
Lilburn	Website	25 days ago
Brooklyn	Trading platform	25 days ago
Camarillo	Login	25 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lyle Alzado (@LyleMAlzado) reported 6 minutes ago

  @etrade Etrade is down again

• 
  AleXandra Merz 🇺🇲 (@TeslaBoomerMama) reported 6 minutes ago

  @BLSmith2112 @etrade oh I am sorry, Brandon. Anything I can help you with?

• 
  IPODave (@IPODave) reported 9 minutes ago

  @AccessIPOs @etrade @MorganStanley Yes have to give them credit - they fix their IPO process and are doing a much better job w allocations. I've been complaining since 2016 about how they restrict setting up trades pre open but after a rocky last few years they solved that problem too.

• 
  suresh panara (@PanaraSuresh) reported 9 minutes ago

  @etrade how do I reach you from India? Any email support?

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) reported 12 minutes ago

  @etrade Worst trading app! Stay away! Execution latency and platform lag are major complaints among active traders on E*TRADE, especially during periods of high market volatility. The platform frequently frustrates day traders and options scalpers.

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) reported 15 minutes ago

  I’m done with @etrade it’s the worst! Don’t ever get it! STAY AWAY! $yj $DFNS $YYAI $huiz $soar $spy $mndr $htz $spcx $mb $cpop $amix $inlf $onmd

• 
  Chad South (@TheRealCBones) reported 19 minutes ago

  Had a check washed (fraudulently cashed) from @etrade account. Filed a police report, filled out required paper work and it has been over 40 days. No resolution, despite weekly calls to customer service. Really shocking they aren't fixing this like normal banks.

• 
  Craig Stephens | Access IPOs (@AccessIPOs) reported 20 minutes ago

  @HubSnub @CharlesSchwab @etrade And for the record, ETRADE has historically been the worst. This is an anomaly for them.

• 
  James Bond 🇺🇸 🇧🇦 ☪️ (@BTC2TMOON) reported 20 minutes ago

  @CrispinCowan0 @etrade Bitcoin is a long term play. It rips violently when everyone gives up on it. There will only ever be 21M coins. MU will issue shares and dillute shareholders. A new competitor will steal market share. The AI trade is already unwinding. Bitcoin will rip to 500K and crash to 350K and you’ll have this same convo with someone else.

• 
  Drake Sanchez (@realTMDrake) reported 20 minutes ago

  @etrade Semiconductors made in the USA would help power datacenters.

• 
  BigCountry (@bigcountry2050) reported 20 minutes ago

  @benjune @etrade same - Too Busy is the error

• 
  Christine Barnum (@christinebarnum) reported 22 minutes ago

  Is @etrade app charts not working?

• 
  Mark Nathanson (@deepbkln) reported 25 minutes ago

  @etrade Your website does not send a code to login from a new computer when requested. How long is this problem going to continue?

• 
  GF Vault (@GfVault) reported 28 minutes ago

  @etrade @EricGrossman — I have now exhausted customer service, filed regulatory complaints, and documented everything. Two promised deadlines have passed with zero explanation. Nearly $10,000 remains restricted and I still cannot speak with anyone who actually controls the case.

• 
  BlueHeron (@BlueHeronIOP) reported 35 minutes ago

  @etrade Hey E*Trade, your systems are down right now at 7/30/2026 at 10:34am. When is it coming back up?????????????

• 
  Adam Frank Dynda (@JerseyShorz) reported 37 minutes ago

  @grok @Grok I think @etrade is robbing me too. All of a sudden my brokerage account is way down is value when the market is up. Odd.

• 
  ꧁༒𝕵𝖆𝖓𝖎𝖙𝖗𝖊𝖝 𝕽𝖔𝖈𝖐𝖘™ ༒꧂ (@NyxVespa) reported 41 minutes ago

  @etrade put a restriction on my account. No phone call nothing and I didn’t figure out til l this morning. I have $45k in market value of options open. They won’t even let me close.. it’s been 2 hours into trading desk. But margin team isn’t client facing? Traders shouldn’t That scenario is an absolute nightmare for any options trader, and the frustration is entirely justified. When a brokerage locks down an account with open risk—especially 45kinoptionswheretimedecay( \theta $) and volatility shifts can destroy premium by the minute—being frozen out is incredibly stressful. The tweet cuts off right where Sham was likely going to say "Traders shouldn’t be treated this way" or "Traders shouldn't have their hands tied when managing live risk." Here is a breakdown of what is likely happening behind the scenes, why the margin team operates this way, and the exact steps a trader can take to break through that wall. Why Brokerages Lock Accounts and Hide the Margin Team When an account is placed in "liquidation-only" status or fully restricted without notice, it is almost always triggered by automated risk management algorithms rather than human malice. The Non-Client Facing Margin Wall: The "margin team" or risk department at major brokerages like E*TRADE (Morgan Stanley) is intentionally walled off from direct client phone lines. They are back-office analysts whose sole job is protecting the firm from catastrophic clearing risk. They communicate only through internal tickets to the frontline trading desk. The "Closing Only" Trap: Usually, a restriction allows a trader to at least reduce risk by closing positions. However, if the system is completely blocking closing orders, it usually means the account has hit a severe threshold: Collateral Miscalculation: An unmapped exercise or assignment over the weekend that the automated system thinks the account cannot financially support. Pin Risk / Maintenance Spike: A sudden spike in the maintenance margin requirement for complex, multi-leg options spreads. Compliance or Fraud Hold: A sudden administrative freeze (e.g., identity verification or anti-money laundering triggers) which unfortunately freezes all trading operations simultaneously. Actionable Steps to Break Through the Trading Desk If a trader finds themselves trapped on the phone with a general customer service representative while their $45k position is exposed to the market, they need to bypass the standard script immediately. Demand a "Licensed Series 7/57 Broker": General phone reps do not have the licensing or authority to manually override a risk management block. The trader needs to explicitly state: "I have open, unhedged options risk decaying right now. Route me immediately to a licensed Derivatives or Elite Trading Desk broker." Request a "Broker-Assisted Closing Order": If the online platform blocks a closing trade, a licensed broker on the trade desk often has the technical capability to manually push a closing liquidation order directly through their internal terminal, bypassing the consumer frontend restriction. Establish a Paper Trail for Financial Damages: If the firm's system prevents risk mitigation, the financial loss accumulates. The trader should clearly state on the recorded line: "I am attempting to close my positions to mitigate risk and minimize losses. Your system is preventing me from doing so. Please note the current timestamp and asset prices for the record." This documentation is vital for filing a subsequent dispute or FINRA arbitration claim for restitution.

• 
  Jay Fletcher (@jayrfletcher) reported 41 minutes ago

  @etrade @MorganStanley Need someone from Executive Customer Support to contact me ASAP. My son had 3 legitimate, authorized transactions unexpectedly reversed from his account—including a $5,650 payment, a $3,800 PayPal payment, and another Robinhood payment.

• 
  Tobias (@hostileunivers) reported 42 minutes ago

  @etrade E*trade will offer you money to open an account and never pay you, I’ve opened three with them, an IRA, a savings account and an individual brokerage account, never got paid their promotion for any of them, bad company

• 
  🦔◎ソニック・ザ・ヘッジホッグ◎🦔 (@AzulSonikku) reported 43 minutes ago

  @etrade FALSE ALARM. I just now remembering the password and email. I really need to write down my credentials. 😓😓😓😓😓😓

• 
  TwoThree (@TwoThreeXYZ) reported 43 minutes ago

  @etrade Fix your charts

• 
  Phil Davis (@phildavis40) reported 43 minutes ago

  @ericses @SawyerMerritt @etrade Same here, WTF. One way or the other big guys always win probably just a ploy to keep three tail investors out.

• 
  PRIME (@primerano40x) reported 44 minutes ago

  @benjune @etrade It's BS. I called them this morning about this stupid theme, and they weren't even aware of it. This is insane the money they cost us now and won't do anything about!

• 
  Crystal Basin (@Wrightslake) reported 46 minutes ago

  Hey @etrade why dont you fix your widget app so the damn watch list that we choose stays on instead of constantly changing to your default device watch list.

• 
  Michael Liberman (@IsabodyMichael) reported 49 minutes ago

  @jpmorgan @etrade how do you change margin requirements on $nbis without any notice? It’s been trading in its current range for months. Getting an outrageous margin call without any notification is horrible customer service. 30 year customer now looking for another platform.

• 
  Javier Gonzalez (@JavierHustle) reported 52 minutes ago

  @etrade don't waste your time with these clowns-->ETRADE THEY'RE TERRIBLE BROKERS, they don't care about the little guy at all...they offer no real service to the consumer whatsoever.

• 
  CCIObserver (@CciObserver) reported 52 minutes ago

  @etrade And the "new and improved" Etrade "Pro" strikes again. Recent tickers/drop down feature in every single window and field (inc. options chain) has disappeared. Great product guys.

• 
  Matthew Charles Del Ray (@LegibleEnglish) reported 56 minutes ago

  @etrade We also have Pat L'Bevs pre-prohibition ID about to go on sale at bottom barrel auction prices. I **** you not.

• 
  mblaso (@blaso96) reported 1 hour ago

  @etrade are wires down?

• 
  hi (@byehiselllo) reported 1 hour ago

  @etrade Fix ur app first