E*Trade status: trading issues and outage reports
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Full Outage Map
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
- Login (61%)
- Website (29%)
- Trading platform (8%)
- Withdrawals (2%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brasília
|
Website | 3 days ago |
 Brookhaven
|
Trading platform | 3 days ago |
|
Atlanta
|
Website | 3 days ago |
|
Minneapolis
|
Login | 3 days ago |
|
Schaumburg
|
Login | 4 days ago |
|
Belleville
|
Login | 5 days ago |
Full Outage Map
Community Discussion
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E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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C (@Cofc64) reported@etrade how come no notification of the site being down. Unbelievable. Do better.
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h4#xd (@JsP7Y8) reported@etrade hi, etrade web has been down for 30 min? what is going on?? I can't sell my position
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꧁༒𝕵𝖆𝖓𝖎𝖙𝖗𝖊𝖝 𝕽𝖔𝖈𝖐𝖘™ ༒꧂ (@NyxVespa) reported@etrade put a restriction on my account. No phone call nothing and I didn’t figure out til l this morning. I have $45k in market value of options open. They won’t even let me close.. it’s been 2 hours into trading desk. But margin team isn’t client facing? Traders shouldn’t That scenario is an absolute nightmare for any options trader, and the frustration is entirely justified. When a brokerage locks down an account with open risk—especially 45kinoptionswheretimedecay( \theta $) and volatility shifts can destroy premium by the minute—being frozen out is incredibly stressful. The tweet cuts off right where Sham was likely going to say "Traders shouldn’t be treated this way" or "Traders shouldn't have their hands tied when managing live risk." Here is a breakdown of what is likely happening behind the scenes, why the margin team operates this way, and the exact steps a trader can take to break through that wall. Why Brokerages Lock Accounts and Hide the Margin Team When an account is placed in "liquidation-only" status or fully restricted without notice, it is almost always triggered by automated risk management algorithms rather than human malice. The Non-Client Facing Margin Wall: The "margin team" or risk department at major brokerages like E*TRADE (Morgan Stanley) is intentionally walled off from direct client phone lines. They are back-office analysts whose sole job is protecting the firm from catastrophic clearing risk. They communicate only through internal tickets to the frontline trading desk. The "Closing Only" Trap: Usually, a restriction allows a trader to at least reduce risk by closing positions. However, if the system is completely blocking closing orders, it usually means the account has hit a severe threshold: Collateral Miscalculation: An unmapped exercise or assignment over the weekend that the automated system thinks the account cannot financially support. Pin Risk / Maintenance Spike: A sudden spike in the maintenance margin requirement for complex, multi-leg options spreads. Compliance or Fraud Hold: A sudden administrative freeze (e.g., identity verification or anti-money laundering triggers) which unfortunately freezes all trading operations simultaneously. Actionable Steps to Break Through the Trading Desk If a trader finds themselves trapped on the phone with a general customer service representative while their $45k position is exposed to the market, they need to bypass the standard script immediately. Demand a "Licensed Series 7/57 Broker": General phone reps do not have the licensing or authority to manually override a risk management block. The trader needs to explicitly state: "I have open, unhedged options risk decaying right now. Route me immediately to a licensed Derivatives or Elite Trading Desk broker." Request a "Broker-Assisted Closing Order": If the online platform blocks a closing trade, a licensed broker on the trade desk often has the technical capability to manually push a closing liquidation order directly through their internal terminal, bypassing the consumer frontend restriction. Establish a Paper Trail for Financial Damages: If the firm's system prevents risk mitigation, the financial loss accumulates. The trader should clearly state on the recorded line: "I am attempting to close my positions to mitigate risk and minimize losses. Your system is preventing me from doing so. Please note the current timestamp and asset prices for the record." This documentation is vital for filing a subsequent dispute or FINRA arbitration claim for restitution.
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Heddge (@Bunty11311235) reported@BenBSP @etrade Etrade down no answer call they are going to pay me big time
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ShaedyChirps (@ShaedyChirps) reported@TimSpursFan @etrade well i mean things are down enough not much is going to get called away, but its also down enough abbv might be put away... i should look up that ex divident date since im sitting here refreshing
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PharmDad (@BNguyen74046) reported@etrade, for God sake, please fix your platform now. I can't login. I swear I will close the account with you after today.
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GreenCandleLover 🇲🇽 (@77RepublicanWS) reported@etrade All losses need to be credit since it was their error unless @etrade did it on purpose 🧐🤔
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Grigetio Dodger (@grigetio) reported@etrade If you want me to fix my margin call, you need to fix your website. Getting a little irritated here.
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Steve-Sapphire01 (@Sapphire01Steve) reported@GailHedglin @jason_hemphill @etrade Mobile is down too.
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BluntForceOptions (@BluntForceOpt) reported@etrade The deterioration of @ETrade since the @MorganStanley takeover has officially hit a breaking point. Today is a total system meltdown--options data failing to load, charts broken, and the platform is completely unusable. I’m fortunate to trade on a proprietary platform that keeps me operational, but that doesn’t excuse this. Even as a secondary backup, this level of service is a slap in the face to those of us who stayed loyal through the 2008 financial crisis and decades of market shifts. What was once a reliable tool has been hollowed out by corporate arrogance and gross technical incompetence. If you’re a serious trader, this is no longer a safe or viable home for your capital. I’m officially moving all capital out and scouting a new broker for my secondary accounts. This clown show is over.
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StocksNDietCoke (@JackJacobsonAZ) reported@etrade how ******** do you trade when a stupid window opens up for tax reporting? Power Etrade is the bad
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Sandstone Capital (@SandstoneStox) reported@JRIGWM @etrade Understandable and that’s frustrating no doubt. I’m certain Morgan Stanley holds everyone’s dividend payment overnight so they make money lending it to other institutions with USD LIBOR just like banks do maybe file a complaint with the SEC?🤷
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10 or 0 (@10_or_0) reported@etrade WATCHING MY ABILITY TO EAT DISAPPEAR BECAUSE YOUR PLATFORM IS DOWN AND NO ONE IS ANSWERING THE PHONE.
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USA. Long term Investor (@stocks4545) reported@etrade Fix the damn website - can't log on!
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Grigetio Dodger (@grigetio) reported@etrade could you at least acknowledge that there is an issue? wtfbbqkthxbye
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Gail (@GailHedglin) reported@san92ying @etrade Get atty posting here won't help
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Mickey (@ELITESTOCKPICK) reported@Bunty11311235 @BenBSP @etrade How can you take screen shots if the app is down
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Heddge (@Bunty11311235) reported@BenBSP @etrade Etrade charts are not working and slow processing
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Tru (@TrueStockData1) reported@Joedirt12321 @etrade wtf im not able to get back in
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Dhongi Baba 🇮🇳 (@BabajiKaThullaa) reported@etrade What is going on? Orders are not going through. Customer service is on hold for 20 min. Are the systems down??
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Gail (@GailHedglin) reported@grigetio @etrade Etrades down can't login this is dangerous!! Can't sell
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sachin sanghi (@sanghisa) reported@etrade hi, I have an etrade account from 2001, I don't have the user ID or the email for my account, can you help me how to access my account.. I have the paper statement from 2003..
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GOAT (@DairyQu64778493) reported@etrade Your site, app and customer service lines are all down right now. I have buy/sell orders that I don’t know if they’ve been filled and cannot exist. What is going on?
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Ben Lam....... (@BenBSP) reportedAnyone having issues with @etrade ???
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Gail (@GailHedglin) reported@etrade ETRADES IN TROUBLE CANT LOGIN WEB OR PRO OR MOBILE BIG ISSUES IM ON PHONE HOLD 30 MINS
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Braden TeWinkel (@braden_tewinkel) reported@etrade being down for over 20 minutes and counting is unacceptable
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BMRTRADERS (@bmrtraders) reported@etrade you owe us all big time!!!!!! That was the biggest system glitch ive ever seen 🤬🤬🤬🤬🤬
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Blake Norton 📈 🎯 (@blake_nort_wire) reported@etrade oil up stocks down again yawn
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Lee (@ldev117) reported@etrade market depth, L2 completely down, wth, fix this garbage.
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Islander Bob (@Islander_Bob) reported@etrade down again. You suck! Moving to @RobinhoodApp !