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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (51%)
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Website (31%)
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Trading platform (18%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Alden |
Login | |
| Farm Hill |
Login | |
| Duluth |
Login | |
| Thousand Oaks |
Website | |
| Orlando |
Login | |
| Lakewood |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Brooklyn
(@nycmarek) reported
@lafpierre @etrade Same problem since yesterday #Etrade what’s wrong with your computer 🖥
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Sissy SpaceX
(@SarinaBloodgood) reported
I have tried calling @etrade 5x over the past week as turning off Symantec 2FA locked me out of my account (wtf?). I have a 60min wait time at 1:50am. It was a 4hr wait at 1pm. It’s been 3+ hours the past week. Y’all cannot be serious.
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TradingT
(@TraderT45) reported
Is anyone still having issues with the L2 on @etrade #EtradePro with not updating correctly since the new update a couple of months ago.
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Adrian
(@squawk_hawk) reported
@etrade you put a hold on my card and no way to get it off til Monday when you open. Wtf. You should have a number where we can verify charges. I didn't get a text or anything. This is not acceptable
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Ben Leaf
(@BenLeaf) reported
@etrade As of 1:40pm today, it still isn't working. I click the "confirm" button and nothing. Please help. I am not sitting on hold forever.
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Jesus Garcia
(@jesusgarciab56) reported
@etrade you restricted my login to my son's custodial account because I changed my address and you won't answer the phone (been on hold for over an hour for the second time now. He was not able to sell his stock to buy Christmas presents...
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No_I_in_Team
(@WDF1988) reported
@etrade is etrade pro down? I can't get it to load on Windows 10 this morning.
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GlennyTrades
(@GlennInvestor) reported
@shonnakeogan @etrade Not known for their first class customer service..
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Fabian Banuelos
(@Fab_the_barber) reported
@KeithMcCullough coach can you help me with a great trading platform. @etrade is buying at market prices that didn’t even happen that day. And I’m getting crushed in the PA today when I should be up. This isn’t the first time. Thank you for everything coach
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Jake Dilemani
(@JakeDilemani) reported
@etrade How about stop with the stupid ads and answer your ******* customer service line.
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Mish
(@Misha_Dany) reported
@etrade Nope, if you read the message - you'll see that I do NOT want to CALL. I can email, message, chat. Where did those features go? DM me the support email address so I they can take care of my account.
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Lafayette Pierre
(@lafpierre) reported
@etrade what is happening with etrade debit cards my card with a cash balance has stopped working I called in yesterday was given a very vague the is a issue with the card system yet I have not received or seen any communication abd card is still declining
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Mark Brooklyn
(@nycmarek) reported
@BullLogic @etrade E*trade bank shot down can’t transfer $$
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Adrian
(@squawk_hawk) reported
Anyone else having problems with the @etrade power Etrade app showing the charts tonight?
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Celan Bryant (CB)
(@celanbryant) reported
@Etrade has been #hacked. They said it's a known issue but they can't do anything about it. We can't withdraw funds from the ATM. So the only thing they are offering is to wire all funds to our other account. No more #etrade. Closing this account. @MorganStanley
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DegenerateBrokerage
(@DegenerateBKGE) reported
Hate the new Blue and Purple app logo, @etrade That was the change you desperately needed to make. Totally not leaving a gaping hole there for some new brokerage who doesn’t follow down the Robinhood Spiral to steal customers.
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Brittany Thomas
(@Brittan36255937) reported
@SarinaBloodgood @etrade Same thing happened to me few weeks back someone on here recommend @vaezil he help me recover my locked account In 30mins. His an expert.
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Ben Leaf
(@BenLeaf) reported
@etrade Hey @etrade, some of my javascript buddies found the error and it's an easy fix. This issue is being widely discussed over on Reddit. It is happening to many of us. Come on!
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Ryan
(@y0ryan) reported
@etrade I’d like to close an old employee securities account, howeverI don’t want to wait on hold for over two hours, the online chat isn’t working, and to close the account via the automated chat button isn’t allowing me to in two different browsers. Please help.
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Adrian
(@squawk_hawk) reported
@etrade I'm livid with you etrade. You put a security hold on my damn debit card a night before Christmas and now I can't speak to anyone to verify the charges. So all weekend I have no access to my funds. This is not acceptable. I'm livid. @FTC @USCPSC
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Caitlyn Mooney
(@CaitlynMooneyMD) reported
@etrade. I have been on hold for 2 hours 3 minutes and 23 seconds. I was put on hold after my request and then immediately asked to do a survey about how I was helped but I was not helped! please help this is ridiculous.
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Adrian
(@squawk_hawk) reported
@etrade I'm livid with you etrade. You put a security hold on my damn debit card a night before Christmas and now I can't speak to anyone to verify the charges. So all weekend I have no access to my funds. This is not acceptable. I'm livid. @FTC @USCPSC
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Mark Brooklyn
(@nycmarek) reported
@BullLogic @etrade Banks crash 💥
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DR CEM 🩺
(@thegreatdrcem) reported
Does anyone else have issues with $TSLA on @etrade ? The lags and system freezes just only on this chart is frustrating
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Teddy G
(@TBG_PDX) reported
@etrade Update: @etrade looked into it and helped fix the situation without me having to be on hold again. Thanks!
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Eric aka Jack
(@hopfoto) reported
@etrade Gave up after over 2+ hours on hold. No option to be called back so I don't loose my place in the queue. Please make some changes for better service.
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Green Sugar
(@greensugar07) reported
@etrade can I close my account if I can’t trade with it ? Spoke to an agent about a week ago and she claimed to give it two days for the “ issues” to be resolved I gave it a week +. And I promised if it’s not resolved my next call will be to close the account. Can Some1 answer?
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𝘚𝘵𝘢𝘤𝘬𝘪𝘦𝘙𝘰𝘣𝘪𝘯𝘴𝘰𝘯.𝘌𝘛𝘏 || 𝒟𝒪𝐿𝐿
(@BrownMoneyDoll1) reported
@timothysykes @etrade Yo wtf is that
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Mark Brooklyn
(@nycmarek) reported
@BullLogic @etrade Still not working hey @Etrade some hackers brake to 🏦??
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Chance Dew
(@chancedew) reported
@etrade Is there a problem with E*trade debit cards today? Transactions are being declined and 2+ hour wait on hold for customer service???