E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (61%)
• Website (29%)
• Trading platform (9%)
• Withdrawals (2%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Hawthorne	Trading platform	19 minutes ago
Brasília	Website	5 days ago
Brookhaven	Trading platform	5 days ago
Atlanta	Website	5 days ago
Minneapolis	Login	5 days ago
Schaumburg	Login	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve-Sapphire01 (@Sapphire01Steve) reported 58 seconds ago

  @GailHedglin @jason_hemphill @etrade Mobile is down too.

• 
  BMRTRADERS (@bmrtraders) reported 5 minutes ago

  @etrade complete bs our positions are going crazy and no access you e sold instruments which are now worthless fix immediately please

• 
  Gail (@GailHedglin) reported 6 minutes ago

  @etrade ARE YOU HAVING LOGIN ISSUES? I CANT GET IN PRO PLATFORM OR WEBSITE???? I'M ON HOLD ON PHONE 25 MINS

• 
  Jay (@JAMS9393) reported 9 minutes ago

  @etrade This is ******* unprofessional, during a trading day your app goes down, you will be hearing from my lawyers,

• 
  Tru (@TrueStockData1) reported 9 minutes ago

  after 47 minutes waiting for @etrade to answer, they say there's nothing they can do other than get me in Queue with a trader, with the estimated wait time being almost 2 hours They have no other solution. This is pitiful.

• 
  Brian (@Brian7722763252) reported 13 minutes ago

  @etrade I cant login. Im lossing money. How will u compensate for this?

• 
  GOAT (@DairyQu64778493) reported 20 minutes ago

  @stockshop199020 @etrade This is absolutely insane. I’ve got 2 large buy and sell orders in limbo and everything is down. Wtaf?

• 
  USA. Long term Investor (@stocks4545) reported 22 minutes ago

  @etrade WTF - website down??

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) reported 23 minutes ago

  @etrade All losses need to be credit since it was their error unless @etrade did it on purpose 🧐🤔

• 
  Apis Equity (@apisequity) reported 27 minutes ago

  If @CharlesSchwab is giving you trouble purchasing $ntrp join us over at @etrade …they’ll let you load the boat down here and ride this one up…let’s go

• 
  Ekardnam (@7Ekardnam) reported 28 minutes ago

  @etrade @MorganStanley absolute disaster today, could not close all my covered calls, will end up assigning a stupid amount of shares and costing me an asinine amount of money in taxes . Couldn’t trade on platform, called and they couldn’t place the trades. Etrade fix this. $ms

• 
  StocksNDietCoke (@JackJacobsonAZ) reported 30 minutes ago

  @etrade how ******** do you trade when a stupid window opens up for tax reporting? Power Etrade is the bad

• 
  10 or 0 (@10_or_0) reported 31 minutes ago

  @etrade I EXPECT TO BE COMPENSATED FOR LOSSES RELATED TO YOUR OUTAGE.

• 
  USAPatriotVA (@USAPatriotVA1) reported 35 minutes ago

  @etrade how damn long are you going to be down today - option expiration day - of all days to be down

• 
  Goldberg Jerome (@jdg4815) reported 37 minutes ago

  @etrade so your entire system is down and agents on phone just say sorry we don’t know what the issue is? How professional!

• 
  Citizen Watch Report (@Citizenwatchrep) reported 38 minutes ago

  @Faf_314 @etrade I submitted my case for compensation. If they proved yours please update me. First time I ever lost money due to outage, scary af

• 
  ][\/][ Eric ][\/][ (@EMznSanders) reported 40 minutes ago

  @RaymondChurchi3 @TheTradingNinja @etrade I didn’t check. I went in to sell my positions and it went through. I just checked again and it’s down also.

• 
  Randy Daniel (@NerdRandy) reported 41 minutes ago

  @etrade Very disappointed that the service is down and customer support wait times is long and ETrade hasn’t notified customers via any means of the outage of service.

• 
  A.American (@AAmerican2A) reported 42 minutes ago

  @etrade The entire E*Trade platform is down and has been for a while. Nobody answering the phone?? Provide an update!

• 
  Anthony Schumer (@ArthurSchl67247) reported 43 minutes ago

  @etrade I am on hold with ETrade customer service (non customer service) for 54 minutes because, for technical reasons on THEIR end) I can't log into my account. At this rate the market will close by the time I get a person to pick up my call. I will be moving out.

• 
  Milan (@MPatel_1980) reported 47 minutes ago

  @etrade why is everything down?

• 
  Author Brett Scott Ermilio (@BrettErmilio) reported 48 minutes ago

  @etrade Bad look and no info on the downage. Def need to move a chunk of my money to my Fidelity acct so I can at least have more balance. This happens too often with this platform.

• 
  Ruben M (@martrub) reported 50 minutes ago

  @TheTradingNinja @etrade Platform down 😕

• 
  Dhongi Baba 🇮🇳 (@BabajiKaThullaa) reported 50 minutes ago

  @etrade What is going on? Orders are not going through. Customer service is on hold for 20 min. Are the systems down??

• 
  Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported 51 minutes ago

  --- Never trade on $MS @etrade its the worst trading platform I've ever seen. It was better 10 years ago.

• 
  Ben Lam....... (@BenBSP) reported 54 minutes ago

  Wow, @etrade is down, markets dumping, I have all my limit sells in for $SMH $385p $387.50p and next week $362.50p, so let it dump to $382!!!

• 
  More Life Global (@richbydemand) reported 55 minutes ago

  @etrade What ******** are ya’ll doing? You’re just gonna act like you didn’t **** thousands of people? My whole desktop app has been reset causing me hours of work just to reorganize my setup. Utterly ******* ridiculous

• 
  CCIObserver (@CciObserver) reported 56 minutes ago

  @etrade And the "new and improved" Etrade "Pro" strikes again. Recent tickers/drop down feature in every single window and field (inc. options chain) has disappeared. Great product guys.

• 
  jad (@jad14219655) reported 56 minutes ago

  @etrade Instead of tweeting can you fix your charts? Some of us are trying to make decisions.

• 
  Gail (@GailHedglin) reported 58 minutes ago

  @triad311 @etrade ITS ALL DOWN