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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (44%)
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Website (33%)
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Trading platform (23%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pompano Beach |
Trading platform | |
 Colchester |
Login | |
| Columbus |
Trading platform | |
| Atlanta |
Trading platform | |
| Los Angeles |
Website | |
 Reşiţa |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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G-Know
(@FibonacciSQNC) reported
@tastytrade Wow…i needed a new broker cuz @etrade POWER Etrade platform is made my Fisher Price so I tried you @tastytrade But it seems you can’t even get simple login/passwords correct. And you want me to FUND an account now? LAUGHABLE u had one shot…on to the next one!!!
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Eric Thompson
(@EricTAuthor) reported
Holding a lot if $gme and needed some cash for a bill. Went to sell just a few shares when @etrade then gave an error saying those aren’t in my account. Glitch or proof they have zombie shares in the market and squeeze is still coming. Someone smarter than me please help $gme
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Jet
(@ChristinSemaj) reported
@etrade not working for me not even letting me place a 1$ stock trade when I have non-margin cash available to trade continues to say insufficient funds .
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🏴☠️ RawDogg Stock Whisperer
(@loudanepro) reported
@Kwaz128 @etrade you asked a question on social media...I was just trying to help...
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LueMcClain
(@LueMcclain) reported
@etrade gotta be the worst trading app ever
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Arealpuppers
(@Thoughtcrime20) reported
@etrade you guys are a scam! On hold for two hours! You won’t let me use my money. App is down! Wtf!!!
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Robert Broome
(@StratagemC_CEO) reported
Anyone else having issues with #ETRADE @etrade this morning? I always keep multiple tabs open to various stocks and every tab login logs me out of the rest of them. Ridiculous.
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LIVIN’
(@CAS_CAS_CAS) reported
@etrade Can I please get some help? I’ve been on hold for over 2 hours now. Super frustrating—and I just opened my acct 10 days ago. Wish I knew it was going to be like this before I opened it.
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rs
(@rstaude2) reported
@WolfOfWeedST @etrade Hey man - I am 100% better on power of E*TRADE app same issues all day with their normal dog **** app but PoE seems to be underutilized as of now
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Jet
(@ChristinSemaj) reported
@etrade fix your servers and app!
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✭RederekJames✭
(@RederekJames) reported
@etrade slow as hell today. I haven’t made one single trade, it’s lagging, charts aren’t current. Weak performance by them today.
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Mike
(@MikeWhitesox1) reported
@etrade just was on hold for three hours when they picked up call they kindly told me that I needed to be transferred to trading you guessed it the hold time 90 minutes **** OFF ETRADE
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Mike
(@MikeWhitesox1) reported
@etrade been on hold for three HOURS . if you are a trader DO NOT USE ETRADE ... SYSTEM DOWN
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James Przybylski
(@JamesPrzybyls13) reported
After this mornings lag issues, I’m not sure if I like that several robinhood traders have migrated to @etrade . I don’t think E*TRADE was adequately prepared for it.
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Michael
(@GreenBerettrade) reported
@etrade Fix your platform!
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B Baker
(@Bbaker100) reported
@CordovaTrades @etrade I know TD Ameritrade was broken for a while this morning
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En_CHILL_ada
(@ada_chill) reported
@etrade I STILL CAN NOT PLACE ORDERS???? WHAT. THE. ****. I have been a customer for years. I thought you were a legitimate brokerage. Fix your ******* problems or face class action lawsuits just like @RobinhoodApp THIS IS MARKET MANIPULATION.
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cmccrory
(@plasticdoor) reported
@DSmith39 @etrade I think the big problem is that E*TRADE isn’t really E*TRADE anymore, it’s Morgan Stanley, so it’s now just like your father’s brokerage.
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BM Stocks
(@bmonellacollege) reported
@etrade @etrade Check your DMs I’ve been ignored give me the manner if not I’ll be filing complaints and moving my money, who ever on your end dealt with my customer service Needs to be talked too/taken care of immediately
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cmccrory
(@plasticdoor) reported
@etrade You know, E*TRADE, an apology would really be nice. Your customer service is horrible!
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NYCMUSICLOVER
(@nycmusiclover) reported
@TDAmeritrade @Fidelity @etrade just curious - what are your customer service response times that a customer can expect if you have an issue trading?
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Davis Harstad
(@DavisHarstad) reported
@Amp_Trades @etrade TOS did that to me today. Was moving my limit order down the list on level 2, went blank and filled me where it froze. WTF
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KP
(@Kwaz128) reported
@etrade Just signed up with etrade a few days ago and already can't trade smfh try to login and it tells me to call a 1800 number😫that I've been on for more then an hour now. They let me fund my account asap though!
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Gilly
(@Gillylife312) reported
@etrade worst service. Couple hours of waiting for trade desk to answer & still waiting. I’m done with your brokerage. If I was in a position , I would of lost everything and you wouldn’t do ****. Let the retail sink. Just like #Robinhood
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Happy To Correct You ☁️
(@justpersnickety) reported
@etrade Can y'all make sure the app is working ? It was NOT working so hot this morning.
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AJA4
(@j_aja4) reported
@jablamsky @etrade Same problem with @etrade here too.
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Mike
(@MikeWhitesox1) reported
@etrade worst trading platform on earth... I cancelled an order 4 HOURS ago its still pending ... meanwhile I can't trade !!! **** OFF ETRADE
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Mr. Moneyhands
(@moneyhandss) reported
@KingShard1 @mjm8686 @etrade Yea problems with buying today, this will fly $opti
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Alec Pugh
(@AlecPugh1) reported
@etrade I put an order for $13.90 on AMC, it wasn’t executed until the stock hit the high of $17.25, I tried contacting customer service but I was put on hold and then the call dropped. Am I gonna get my money back? #nicetry #deleteetrade
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Just some guy.
(@Orbityl) reported
@DSmith39 @etrade Yeah, will be jumping in on the class action. The last two weeks has been nothing but losing money because they are broken at the open.