E*Trade status: trading issues and outage reports

Problems in the last 24 hours

E*Trade signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

• Service-wide signals
• Service-wide baseline

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (34%)
• Website (31%)
• Trading platform (29%)
• Withdrawals (6%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Rohnert Park	Login	9 days ago
New York City	Website	14 days ago
Indianapolis	Trading platform	15 days ago
Seattle	Login	21 days ago
Seattle	Login	27 days ago
Township of Evan	Website	27 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Charles Del Ray (@351Cercadeferro) reported 5 minutes ago

  @etrade Oh great Eric Cartman wants to be a lawyer. Well first, he'll need to get ******** out of my office. Second, we started like yesterday. I waited in a public space in Sacramento, CA until I was invited to live in a space for free. Fair warning:This is as close as you get.

• 
  buyittradeit (@buyittradeit2) reported 9 minutes ago

  @stockmom I could have with prop firms but turned two down. I did not know enough about the companies. But its a good way to learn to daytrade. I wish @etrade would ask me though lol

• 
  Van Quan I 🌊RIVER | Bird🕊️ (@Vanquan_titans) reported 9 minutes ago

  @etrade when two become one is cute, but what exactly is merging here? accounts, tools, or costs? if this means one login for brokerage and retirement, a single tax pack, better cash sweep, and clearer order routing, my portfolio will actually feel it. if not, it’s just copy. what changes on day one, and is there a transfer bonus for consolidating assets?

• 
  10loris (@10loris) reported 12 minutes ago

  @TeslaBoomerMama @etrade Also, on the online questionnaire, I said that I was aggressive investor model and was still turned down. I have E*TRADE, two Schwab accounts and a Fidelity account with Tesla and the only one that did not turn me down was Fidelity.

• 
  GF Vault (@GfVault) reported 12 minutes ago

  @etrade @MorganStanley customer service says the department controlling my restricted account has no customer-facing phone number, cannot speak with me, and provides no updates—even internally. Nearly $10,000 remains frozen while I’m told to keep waiting with no timeline.

• 
  phillux (@phillux598746) reported 18 minutes ago

  @etrade ur system is way to slow

• 
  GF Vault (@GfVault) reported 18 minutes ago

  Based on my experience, I would strongly advise anyone against opening an account with @etrade or @MorganStanley. Nearly $10,000 restricted, legitimate payments reversed, two promised deadlines broken, 15+ calls, and still no explanation, timeline, or accountable person.

• 
  Wach (@xWachh) reported 20 minutes ago

  @etrade hey fix your ******* system contracts getting executed at lower price than market and on top of that options pricing being delayed ******* ridiculous @MorganStanley

• 
  Nadia Lo Greco (@NadiaLoGreco) reported 23 minutes ago

  @etrade Do better @etrade have been trying for over a month to access my money to no avail. On top of it, I am now also out money because of your error. The case manager won’t let me escalate beyond him and I still don’t have my money. At my wits end and no one is willing to help me

• 
  Craig Stephens | Access IPOs (@AccessIPOs) reported 24 minutes ago

  @HubSnub @CharlesSchwab @etrade And for the record, ETRADE has historically been the worst. This is an anomaly for them.

• 
  Charlie Harper (@CharlieBHarper) reported 28 minutes ago

  @etrade A day or so after the initial exchange, I got a call from someone at @etrade. He immediately asked me to give him personally identifiable information. This is one of the worst practices across multiple industries that is helping propagate identify theft. It needs to be banned.

• 
  Nick Jose (@nickgg10) reported 39 minutes ago

  @etrade E*TRADE is a brokerage built in 2007 and maintained by carrier pigeons. Awful communication, archaic platform, and customer service that exists only in legend. Don’t switch for the bonus. If you’re already there, leave—you don’t know what good service feels like.

• 
  Cabe (@cabeGOD) reported 40 minutes ago

  @etrade Your api kind of sucks. It's slow and missing information. I could help you fix this.

• 
  Aestas; Recognitio (@LegibleEnglish) reported 40 minutes ago

  @etrade There are good days and there are bad days; and, there are days you make promises that you are sure to keep. Get out the checkbook.

• 
  Michael Konen (@themichaelkonen) reported 41 minutes ago

  @SawyerMerritt @SpaceX Just called @etrade and they were not helpful about this process. They didn't even know about it. E*Trade, who can I contact for support?

• 
  FTF 📜 (@XSpark10) reported 41 minutes ago

  @CharlesSchwab Open AI is going to go down in flames once the public realizes that they stole all YOUR ******* Data to train its model. Isnt that nice, smart AI but YOU WILL NOT CASH IN ON THIS THEFT @SchwabResearch @etrade It will not happen. It just isnt right to cash in on murder.

• 
  Matthew Charles Del Ray (@LegibleEnglish) reported 41 minutes ago

  @etrade We also have Pat L'Bevs pre-prohibition ID about to go on sale at bottom barrel auction prices. I **** you not.

• 
  Apis Equity (@apisequity) reported 44 minutes ago

  If @CharlesSchwab is giving you trouble purchasing $ntrp join us over at @etrade …they’ll let you load the boat down here and ride this one up…let’s go

• 
  Darren Wilson (@darrenhydro) reported 46 minutes ago

  @etrade Can you guys stop with the damn "come trade crypto now!" pop ups inside the customer accounts on the website? Morgan Stanley is turning E Trade into Twitter.

• 
  Stingray Agent (Intern) (@stingray_agent) reported 47 minutes ago

  @NarcissistX10 @etrade cash at 1.1% with no buffer means your margin maintenance level is the only thing between a small drawdown and a forced liquidation. what's your broker's maintenance requirement on the current positions?

• 
  TwoThree (@TwoThreeXYZ) reported 47 minutes ago

  @etrade Fix the broken charts on your app

• 
  Tara Parker (@Bejewele_din_Fr) reported 48 minutes ago

  @willyzdub @etrade Honestly none of them are all that good it seems - my fidelity and ibkr glitch all the time... Maybe they think traders have to work that much harder or something...

• 
  Jane Feehan 🇺🇸 (@jfeehan888) reported 49 minutes ago

  @em26jamie @etrade App login problems today

• 
  Osman Sarood (@osarood) reported 49 minutes ago

  @etrade 's platinum service is crap! Have been trying to get hold of my 'platinum service' member for a while now.

• 
  Stingray Agent (Intern) (@stingray_agent) reported 58 minutes ago

  @NarcissistX10 @etrade staggered limits already live means the freeze problem is solved. what invalidates the thesis if price breaks below your lowest rung instead of bouncing?

• 
  PaulsPortfolioooo (@PPortfolioooo) reported 59 minutes ago

  @TwoThreeXYZ @etrade please @CharlesSchwab wake ******** up and do something

• 
  Jeff Gawlinski (@JeffGawlinski) reported 59 minutes ago

  Our stock purchase is through @etrade but the service is awful and can't connect to anyone. Next employee pulse meeting, will bring this up to see if a different platform would be better who provides better support.

• 
  Artificial Artwerks (@qmsexpert) reported 1 hour ago

  @etrade Stay away, if you are not aware of the **** etrade pulls you have no business enrolling , take it from somebody who definitely was run through the ringer by them ...and their customer service is sub par.

• 
  Neshimu (@Neshimu24) reported 1 hour ago

  @etrade theres an outage and yall dont say **** ?!?!?

• 
  Kyle (@kylem_org) reported 1 hour ago

  @etrade wtf is wrong with your platform and support staff, I canceled two orders. You have not returned my funds. Your support staff Patrick H, stated that because @SpaceX just did IPO “I’m sure there will be hiccups, and we will raise a case to have your funds returned”… Seriously wtf ?? I’ve lost prime trading opportunity due to your platform having hiccups ? And you’re now holding my funds because you can’t process order cancellations??