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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (52%)
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Website (32%)
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Trading platform (16%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dublin |
Login | |
 Alden |
Login | |
| Farm Hill |
Login | |
| Duluth |
Login | |
| Thousand Oaks |
Website | |
| Orlando |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Todd standing
(@standing_todd) reported
@etrade Im not totally sure but i do know donald pushed ivana down the stairs
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SpacTraderInTraining JD
(@SpacTraderInTra) reported
E TRADE @etrade customer service was atrocious during the bull run @TDANetwork had a far better response time Have to admit tho that e trade stepped up its’ game and I’ve been able to speak to a customer service reps within 1 minute of calling Well done etrade
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Pritam H Mungse
(@pmungse) reported
@etrade Thanks. It doesn’t make sense at all to restrict the option to worst rated Authenticator app providing this functionality.
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Mike Gayda
(@MikeJGayda) reported
@EBITDAtiger @etrade Me to all day today and now there's a message that says 3-5 day response time? Better tell Morgan to update their service there's a whole bunch of platforms out there
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Bj WALKER
(@bj4sho07) reported
@etrade Sorry I can not spend another 2hrs on the phone trying to get help it’s the same story every time your back end 👻 team has not responded in 2 weeks. The follow up calls never happen literally the worst experience I’ve ever had banking… I just want my 💴 at this point.
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Lokesh
(@hairgonebigdeal) reported
@etrade I have so many pointers for you on how to provide better customer service based on my excellent experience with @CharlesSchwab
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Max
(@Maxh408) reported
@etrade down? All phone numbers are not reachable?
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Mike Gayda
(@MikeJGayda) reported
@etrade There's a message that says 3-5 day response time? Better tell Morgan to update their service there's a whole bunch of platforms out there
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Real McCoy
(@JayWesley_) reported
@etrade I’m on the customer line so long I’m literally missed out on money.
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jedinine☮️
(@SmellyBean4) reported
@etrade Power Etrade has not worked for me for about a month. I keep getting an error message. I tried Google and Microsoft exp.
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EBITDAtiger 🇺🇦
(@EBITDAtiger) reported
@MikeJGayda @etrade @MorganStanley Lose* but who ******** cares. Some twitter ppl have the ***** to tell me I have a low IQ; no I just have fat fingers and type so fast im not looking back. “Spaceships don’t come equip with rearview mirrors”
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Hollywood uWu
(@TheJrHollywood) reported
@etrade Damn it's almost like we should cut the millions of dollars in bonuses from the execs and distribute it accordingly to the workers that make them their billions as a company..... thoughts?
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Max
(@Maxh408) reported
@etrade Etrade down? All phone numbers not reachable.
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2Stock Shakur
(@2StockShakur_) reported
Why is @etrade so bad at premarket fills? Trying to ride a few of these pumps babyyyyyyyy $CZNI
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Joel Selanikio
(@jselanikio) reported
Amazed at decline in @etrade customer service competence over the years. Now, if a phone rep tells me something "will be taken care of", it's basically a guarantee that they will drop the ball. Do they not know there's a lot of competition out there? 🤔
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Owen
(@dale5767) reported
@etrade I’ve been on hold for two hours because your company like to lock peoples account with no warning just verify info. Do you know how much money this costs people? Even Robinhood has better customer service then you. That’s sad
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Bj WALKER
(@bj4sho07) reported
@etrade had one of the worst banking products and even worse customer service. When you 📞 your on hold for hours and my 💵 is still missing… hey @etrade I need some answers my money been missing for 2 weeks 😡
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Recognizer
(@curtis15823179) reported
@etrade I called and talked to a few different people to ask why Etrade doesn't have a price window pop up when a Candle say on a 10 min chart drops down, wicks up like 4-6 SPX points & a price window let's you know intra price is in. Stockcharts & many other platforms offer?
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Adele
(@AdeleLoves) reported
@etrade your customer service is a joke. I have been trying to get through to the fraud dept since Saturday. I have been on hold this time for 1.5 hours. WTF?
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Al Marino
(@optiontrader78) reported
@etrade I tried for 2 days to reach your customer service and nobody answered. I opened an account with @CharlesSchwab.
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Kernel Finance
(@krnlfinance) reported
@etrade customer service is terrible. I've been on hold for longer than 3 hours on 5 separate occasions this week just to activate a retirement account. Any suggestions for a better brokerage?
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Real McCoy
(@JayWesley_) reported
@etrade I swear y’all customer service is the worst.
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Clingdaddy
(@Clingdaddy1) reported
@etrade what is wrong with @etrade customer service? There is no chat available. They don’t answer their phones. My balances are off. Switching to @CharlesSchwab
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Laura Riordan
(@laurajriordan) reported
@etrade Morgan Stanley weakest = customer service team
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Paul Hanson
(@PaulHansonMedia) reported
If you desire reliable, speedy service don't do business with @etrade
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Beegy
(@BeegyPsi) reported
Going to your transaction history on @etrade's website, you can view all of your paid out dividends. Interestingly, the automatically generated page can't be copy/pasted out. Is this bad coding, or is this on purpose guys? I don't see an export option either.
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jwoodier
(@jwoodier1) reported
@etrade #etrade worst customer service ever!
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J̷̼̼̻̹̏͗̌̆À̸̛͔͇̦͆́̓̈́̍͝͝Y̶̛̍̕͝✪
(@jeridmg) reported
@etrade I had an account for 25 years they just closed it without reason or cause. Refused to take calls or answer me other than sending me some terms of service BS that says they can. Would you trust a business like that with your money? Run.
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Beegy
(@BeegyPsi) reported
An hour long wait for @etrade customer service.
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justAnotherDeveloper(pray\'n_4_Us_All)🇳🇬🇺🇦🇲🇲
(@allmst_there) reported
@EBITDAtiger @etrade @thinkorswim It "magically" started working right after my last tweet, then just failed again. Appears to be testing in ****. Why--during market hours, on a WED, in a volatile-news week--is the -$5k question. Im screen recordn rest of the day. I hear ToS quality declined around '19-'20.