E*Trade down? Current status and problems

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (61%)
• Website (28%)
• Trading platform (10%)
• Withdrawals (1%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Ontario	Trading platform	11 hours ago
Noida	Login	4 days ago
Westminster	Login	6 days ago
Aiken	Withdrawals	7 days ago
Los Altos	Login	7 days ago
Katy	Trading platform	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TB (@TbBagger) reported 48 seconds ago

  @Gianlu77Gian @7219Giangy @etrade yes private. no problem

• 
  Dunkle McPhee Esq.🌻🌻 (@0bm) reported 2 minutes ago

  @etrade The constant hour hold times is weak, and I’m positive the first person I talk to will not be able to help.

• 
  Steve (@SteveEsker) reported 4 minutes ago

  @JamesEadrich @etrade They finally answered the call 1 hr and 22 minutes on hold. Although they fixed one issue they unlinked my checking account. Worthless customer service @Etrade

• 
  #CHECKMATE Qtain P. Faulkes (@qtain1777) reported 10 minutes ago

  @AmericTx @etrade Had a call from my ***** delivery guy, was having issues with options on Questtrade for $AMC. Basically, retail is being blocked out of the derivatives market.

• 
  Battle Programmer Ktoso 🐟🏴‍☠️🇺🇦 (@ktosopl) reported 10 minutes ago

  @etrade support remains horrible as usual... last time they were able to help me out via chat, (same issue), and now just shielding off questions and keeping my money in limbo for weeks...

• 
  Steve (@SteveEsker) reported 12 minutes ago

  @glengarrygl @etrade I agree. Morgan destroyed customer service @etrade

• 
  frog in bed 🐸🛌😴 (@dewdrop_ww) reported 12 minutes ago

  @etrade @CharlesSchwab Customer service extremely rude. I dont blame them because the company's policies are ****. @MorganStanley can't save this ship. Google etrade and customer service.

• 
  James Wilson (@JamesEadrich) reported 15 minutes ago

  @SteveEsker @etrade I'm missing one account right now that is in my portfolio and there is a message at the top that says "we're experiencing technical issues, but your account is secure." That somehow makes it feel less secure.

• 
  William Hetler (@BillHetler) reported 18 minutes ago

  @INIGO_M0NT0YA @etrade @CEOAdam I think liquidity is the issue. Do they want to stay in this fight with it drying up quickly? Holding a company has never been an issue with me. And I hold trust on many fronts, AMC is a Cinderella story, & this community gets it.

• 
  EssKay (@EssKayOC) reported 18 minutes ago

  Hey @etrade, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

• 
  frog in bed 🐸🛌😴 (@dewdrop_ww) reported 18 minutes ago

  @etrade I've been a long time satisfied @CharlesSchwab customer but i was attracted to trade's low fees and ability to access vgfunds fee free. I transferred of $10k worth of assets (small part) just to try out the platform and regret it. Locked out for transferring money to et??

• 
  Heather fisher (@h_a_fisher) reported 21 minutes ago

  I have had the WORST experience with a rollover with @etrade. After several weeks Etrade did not receive a check from my previous IRA. Etrade blamed things getting lost in mail and said best to have a new check sent out.

• 
  frog in bed 🐸🛌😴 (@dewdrop_ww) reported 22 minutes ago

  @etrade figured out the problem. Etrade's IP risk analysis is absolute dogshit.

• 
  ZeldaInVegas (@ZeldaVegas) reported 22 minutes ago

  .@etrade not showing any options for $AMC.....which is frustrating since I am holding puts which I would like to sell.... Their customer service says it will be 2-3 days before I can sell them. I can hope the crash continues.... Very frustrating.

• 
  Chad Ridings (@ChadRidings) reported 23 minutes ago

  @etrade Ridiculous! This post is from 2 years ago and you still haven't invested money into your Customer Support?! I bet you gave your CEO a ton of money, but none invested back into your product. This crap needs to stop! Leadership squandering money and not investing in the product.

• 
  4rdavan 💫 (@4rdavan) reported 31 minutes ago

  Hey @etrade, after selling my vested REUs, Why would it take one whole week to see the cash in my bank account? 2-3 business days to settle 2-3 business days to transfer money from eTrade to WellsFargo! This is unbelievably slow.

• 
  SM (@srmnmchll) reported 32 minutes ago

  Very disappointed in @etrade. To close an account, you must send a request via the messaging/chat feature which has been down for who knows how long, or by phone and the wait time is hours long. #etrade @MorganStanley

• 
  GOLD APE ⚡️🔮💰💎🦍🚀🇺🇸🧠🧬 (@TheGoldApe) reported 33 minutes ago

  APPARENTLY @etrade CALL IN CUSTOMER SERVICE HAS NO IDEA WHEN WE WILL GET OUR $APE SHARES. I CALLED THEM, “THEY HAD NO INFORMATION & HOPED IT WOULD BE RESOLVED SOON.” SHE SAID POSSIBLY TUESDAY. $AMC #APE @CEOAdam @AMCTheatres LET’S SEE WHAT HAPPENS COME MONDAY THE 22ND.

• 
  N Wyre (@nowyre) reported 33 minutes ago

  @harryhaller62 @etrade Not sure it’s worth it. Getting 1.75 at other banks, they’re paying 2% … but the hoops they expect customers to jump through seem excessive. I was surprised no one ever got back to me. Application limbo. If I weren’t already a customer.. maybe justifiable, but not really.🏦

• 
  Idealistic Gary Gensler (@IdealisticGary) reported 39 minutes ago

  @CEOAdam I just had a convo with @etrade and they are confused as ****. They told me "Etrade will receive the $APE shares directly from the transfer agent directly." SHADY AF!!!

• 
  Gorilla and the Beast (@JMunga) reported 42 minutes ago

  @etrade How is it you can ELECTRONICALLY broker billions of trades per day without issue, but delivering a few million dividends is a huge ordeal. Not enough $APE to go around? #amc

• 
  Tim Reitberger (@Timmy1310) reported 43 minutes ago

  @PauliesSleepers Sure seems like that was the split. Still seeing my @etrade account glitch and not show my ape stock fully yet.

• 
  JohnBelleville (@glengarrygl) reported 44 minutes ago

  @JenHanks @etrade they are the worst. be smart and start to move accounts elsewhere. They have no appreciation for customers. Just read the same bot platitudes that respond to your tweet

• 
  N Wyre (@nowyre) reported 45 minutes ago

  @ledax @etrade Same here — two weeks. No new account set up ( I’m an existing customer). No chat available for weeks. No way to communicate except via phone call, which has interminable delays

• 
  Chad Ridings (@ChadRidings) reported 46 minutes ago

  @etrade Ridiculous! This post is from over 2 years ago and you still haven't invested money into your Customer Support?! I bet you gave your CEO & shareholders a ton of money, no questions asked. This crap needs to stop! Leadership squandering money and not reinvesting in their product.

• 
  C (@cooleysean) reported 48 minutes ago

  What has @MorganStanley done to @etrade? The whole customer experience has degraded exponentially. Sad. Loved E*Trade

• 
  Peter Mikhal Coleman (@therealpeter_c) reported 55 minutes ago

  @etrade time to take my money out of this platform. Continually underperforms, poor updates on new ipo's especially when they have option chains, poor order execution, overall bad experience. Put your funds in td ameritrade or Charles Schwab.

• 
  Charmie91752 (@Charmie91752) reported 57 minutes ago

  @etrade Your login system is not working for me. I've been forced to change my password several times, and today, I can't get even the new one to work, and yes, I enter the security code!!!!

• 
  snazzy nazzy (@JSNaz) reported 59 minutes ago

  Been on hold with @etrade for 20 minutes now for a simple question… “how will the #AMCDividend be distributed and when is the issue date/can I expect to see these in my account

• 
  N Wyre (@nowyre) reported 60 minutes ago

  @harryhaller62 @etrade I have been a customer for decades; when I tried to open a savings acct they just IGNORED it. I asked via Twitter, they said to call. When I called, excessive wait time. They clearly don’t want our money. With customer service like this, might be for the best that it failed.