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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Website (41%)
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Login (41%)
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Trading platform (17%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City |
Website | |
| Atlanta |
Login | |
| Concord |
Website | |
| Fremont |
Website | |
| Oklahoma City |
Trading platform | |
| Oklahoma City |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Owen
(@ostrain) reported
@ZacharyRD @etrade @Authy In a perfect world there would be widespread support for FIDO U2F (particularly from financial institutions), but sadly that doesn't seem likely any time soon.
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Outnumbered Dan
(@Outnumbereddan) reported
@jsmithxc11 @etrade @TDAmeritrade I have etrade. Excellent customer service. A human on the phone minutes usually.
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TraderChef
(@PastryWarden) reported
$PBTS What ******** @etrade? Why do I have to call you to place my order What ******** is the purpose for your platform?
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Evan Light
(@elight) reported
Security is greatly appreciated. I literally work on login services at an IT company. But making security so strong that I don’t want to use your app? Come on… How can I log in to @etrade by just using TouchID and my OTP??? It shouldn’t be this hard.
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Evan Light
(@elight) reported
@etrade That is positively awful user experience! The dialogs, at login, are deceptive! They make it appear that I should be able to only enter my OTP! Don’t make it even HARDER for customers to login securely! Using a OTP already makes it harder!
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Iowa Gun Owner
(@iowaguns) reported
@TheGDC1984 There is no DTC chill on $NSAV This has been brought to @TDAmeritrade attention numerous times and they have zero interest in assisting their customers. @etrade allows trading with no issues.
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mike
(@mrm1120) reported
@etrade update on my IPad is very slow to launch. What did you do to the app?
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34 + 35
(@Ari_trades_) reported
@imer51220 Their app kinda sucks. The chart should show more moving averages but the app is hella glitched. I keep tagging @etrade to fix it but they ignore their customers.
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Bulllogic
(@BullLogic) reported
$CATV Damn you @etrade let me buy!!!
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Gl
(@Gl60507298) reported
@EaterofTendies @etrade I have a similar problem. Paper trade orders fill but aren't displayed in the positions tab.
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Ronald McPaul, too dumb to find sell button
(@RonaldMcPaul) reported
@WSBArmy Etrade didn't fill my 100 $AMC #AMC @ $32.07 buy limit order even though other people are bragging about their $31 dollar fills. Did @etrade have a glitch today?
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Dusty Williams
(@dustyrwilliams) reported
Gotta say, @Plaid gives great customer service! Reached out for help & they were thorough & helpful. Ultimately the connection problem with @etrade needed some real dev time to solve, but they didn't forget about me & notified me weeks later once the problem was fixed. Thanks!
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Pushparaj
(@pushparaj_vm) reported
@etrade - another reason provided was that I am working for a competitor which also doesn’t make sense because I’m not working in direct department and my job doesn’t make any competitive . As long as there is a valid explanation,I would not have any issues
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Carrisa Palmieri
(@carrisamarie0) reported
@etrade Hello investors Know the difference between holding your crypto in an exchange wallet or in a decentralized wallet. Don’t just hold your crypto in your exchange wallet, You have to put your crypto to work by investing with a professional trader to help you accumulate wealth #btc
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DUTCH
(@DYTRDR1) reported
@theraceforever @etrade I do think there’s an opportunity down the road when the company gets current. They’re staying on my watchlist for sure. It’s a shame. This E*TRADE rule of sale only just kills it for them. I use Schwab.
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Carrisa Palmieri
(@carrisamarie0) reported
@etrade Hello investors Know the difference between holding your crypto in an exchange wallet or in a decentralized wallet. Don’t just hold your crypto in your exchange wallet, You have to put your crypto to work by investing with a professional trader to help you accumulate wealth #btc
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𝚃𝚘𝚗𝚢 𝙺𝚞𝚎𝚑
(@tonykueh) reported
Hey @etrade - I think your Bill Pay system has been hacked or has a serious bug.
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Kos Vaj
(@vangeta85) reported
@etrade E*Trade Pro charts keeps freezing up today... tf... fix this sht...
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Yesterday was Tuesday, right? But today is Tuesday
(@_d_f_II) reported
@etrade Who cares. You’ve been ******* around locking out my account. Keeping me from buying or selling. No one responds to messages and I stay on hold forever. What is your problem and why won’t you tell customers that you’re having problems
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Tigress 🐅
(@og_tigress) reported
@Lazarus_Playz @etrade Sign in to do a buy, CYBL has confirmed to pop up notification, and the disclosures will populate to read and accept.
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LEADER TRADING
(@LEADER_TRADING) reported
The new @etrade mobile app update is AWFUL.
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Pushparaj
(@pushparaj_vm) reported
@etrade - I am unable to submit for new IPOs. It was working before and now it is not working, I am not getting a proper explanation on why I am not eligible to participate.. answer I was given by representative was to keep checking profile which doesn’t make sense
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Julia Cordova
(@CondovaTrades) reported
WTF is wrong with @etrade today? Are we doing this by hand?
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David
(@The_real_David) reported
@etrade no I didn’t average down either.
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TampaMan
(@TampaWatcher) reported
@jsmithxc11 @etrade @TDAmeritrade ETrade user for 20 years, no issues. They do not allow buying of dark ☠ otcs. Execution is quick.
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Patrick Breitenbach 🇺🇸
(@pbreit) reported
@callmehouck I wouldn't. My (very few) wires take a few clicks. UI is good-not-great. Customer support adequate. Don't experience (m)any false declines. @etrade
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Chris Gonnella
(@ChrisGonnella) reported
@LEADER_TRADING @etrade So freaking bad
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OptionsRule (ORB)
(@OptionsRule) reported
Weird seeing some selective options chains not loading in @etrade Partial outage?
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Evan Light
(@elight) reported
@etrade I have 2FA on my account. TouchID always gives me an error. Indicating that I have an account and just entering the security code (the one time password from the VIP app) doesn’t work. I have to manually enter the password and OTP Every. Damn. Time.
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industry baby by lil nas x (the song by lil nas x)
(@NovaInfernuss) reported
@etrade shut ******** up i didnt ask