E*Trade

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

E*Trade Outage Chart 11/28/2025 18:30

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Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

  1. Login (41%)

    Login (41%)

  2. Website (29%)

    Website (29%)

  3. Trading platform (29%)

    Trading platform (29%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesDaytona Beach Website
United StatesWashington, D.C. Login
United StatesPhoenix Login
United StatesPalm Coast Login
SwedenSollentuna Trading platform
Dominican RepublicSanto Domingo Trading platform
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • davidpark2019 Davidpark2019 (@davidpark2019) reported

    @SmallCapSurfer7 @etrade Still down. Sell orders stuck.

  • SJHulme SJHulme (@SJHulme) reported

    @etrade Hi guys I am a UK based customer that is having issues accessing your site. Live chat doesn't work and no email address visible. How do I get in touch?

  • SmallCapSurfer7 Wild Jason (@SmallCapSurfer7) reported

    @GushuePatrick @etrade Stuck orders send out "Not Enough Shares or Contracts" error. We got screwed, kind of feels nice losing money?

  • SmallCapSurfer7 Wild Jason (@SmallCapSurfer7) reported

    @etrade I spoke to a nice broker, his hands are basically tied. They are being told "We are hearing a few people are having problems wit stuck orders". Honestly, everyone in our trading group has stuck orders. Online Reps can't bust trades or get you "Order Out"anymore.

  • AJDAYTRADES AJ (@AJDAYTRADES) reported

    @EricKan36912235 @Etrade is tanking a lot of accounts too they were down for an hour.

  • bigearl198 earlpersipiii (@bigearl198) reported

    @etrade site not working and call times are greater than 2 hours. #time to move my #MONEY

  • JeremyMotivated Jermaine B (@JeremyMotivated) reported

    @TheSnakeJake519 @GushuePatrick @etrade So Did I! now they don’t want to adjust the order to my original sale price y’all definitely should not turn a blind eye to this issue I already asked for an inquiry it’s ridiculous!

  • WatchOtrade Watchotrade (@WatchOtrade) reported

    @zerohedge Damn you @etrade a mess today

  • JohnRiches John Riches (@JohnRiches) reported

    @etrade You seem to have gone from great customer service to zero customer service in 2 years. If you are an E*Trade exec please try calling your toll free number for help with your account.

  • GushuePatrick Patrick Gushue (@GushuePatrick) reported

    @SmallCapSurfer7 @etrade Yeah I lost a solid profit because of my orders not getting filled and then my cancellations not getting filled…as the ticket goes lower and lower and then of course @etrade finally cancels my orders when I’m in a losing position. I’m switching brokers **** them.

  • SmallCapSurfer7 Wild Jason (@SmallCapSurfer7) reported

    @yestremski @etrade @jasoneil74 Is your order still stuck? There is no partial outage, everyone in our trading group with Etrade is freaking.

  • Dash32281393 Dash (@Dash32281393) reported

    @nthabisengm23 @etrade I've been on hold for over an hour as well!!!. Etrade is dribbling and dodging me because they know I lost money. I can't to sell and they don't want to answer the phone. @etrade help! #etrade

  • DigitalKinfolk Christopher Richards (@DigitalKinfolk) reported

    @DJPennyTrader @etrade looks like its back up, I spoke with customer service and they said they are not having their order data going through to the market but it should be coming back up now as it is for me and they said anybody with losses (not opportunity cost unfortunately for me) would be credited

  • pjdebutler Pam de Butler (@pjdebutler) reported

    @etrade Customer Service is non existent. On hold for 2 consecutive days and gave up. No live chat, no ability to send messages. Amazing merger with Morgan Stanley. Long term customer ready to head over to Schwab or Fidelity.

  • SmallCapSurfer7 Wild Jason (@SmallCapSurfer7) reported

    @etrade On Phone or Hold for 35 minutes now, where else can you get this kind of service?

  • GushuePatrick Patrick Gushue (@GushuePatrick) reported

    @TheSnakeJake519 @etrade Yeah I had a winning position, went to sell was saying I didn’t have enough shares , kept adjusting because the price was going down…and then my cancellation orders weren’t getting filled…frustrating…went from a win to a loss, we should get a compensation.

  • Tennwalkerrocks Mary Garrison (@Tennwalkerrocks) reported

    @etrade Etrade down could not close out orders, green to red. What a mess

  • JosewRodrigue10 Jose w Rodriguez (@JosewRodrigue10) reported

    @etrade Wow etrade my software is down you always do this class action lawsuit. Every time i make money the i lose it.

  • Taxman302 Kenny (@Taxman302) reported

    @etrade Are you going to credit me back from when my order was suppose to fill? Lost out on 3K and now I'm down 3K 6K swing so far on this outage!!!

  • TheSnakeJake519 TheSnakeJake (@TheSnakeJake519) reported

    @GushuePatrick @etrade i got ****** too! can't close positions, market tanked. ****!

  • davidpark2019 Davidpark2019 (@davidpark2019) reported

    @AJDAYTRADES @EricKan36912235 @etrade Buy orders went through ok. Its the sell orders getting stuck. Wtf

  • Kevottin Lower Your Expectations Ottin (@Kevottin) reported

    @etrade trying to cancel an order but it won’t let me. I hope ******** it doesn’t fill

  • stockspotify Stockspotify (@stockspotify) reported

    @etrade @beckerdev19694 Your CEO makes how much & you cant hire enough support staff, programmers etc etc to keep this clunky pos working for more than a week at a time! Answer the darn phone

  • SmallCapSurfer7 Wild Jason (@SmallCapSurfer7) reported

    @etrade Still down, been on phone 20 minutes nobody picking up.

  • SmallCapSurfer7 Wild Jason (@SmallCapSurfer7) reported

    @davidpark2019 @etrade I have contracts that were down were $1.80 when the system crashed. They went to $1.05 back to $2.3 and now back to $1.7. I have a feeling nobody is going to pick up before the Close which is going to screw us over.

  • SmallCapSurfer7 Wild Jason (@SmallCapSurfer7) reported

    @etrade We got screwed over once again, even after two years of learning from 2020 mess nothing ever changed. Its 4:02, my options hit $2.35 before the Close and I had a stuck order for since 2:30 EST. It was a widespread outage, California to Georgia my friends fell like they got scrwd

  • StockRanger_ StockRanger (@StockRanger_) reported

    $PUGE trying to add dips but @etrade won't fill me. Terrible

  • maxerickson Max Erickson (@maxerickson) reported

    . @etrade has a nifty repeating pattern on their website where you have to do all the work needed to complete an action before it tells you that the action isn't available because of an issue with your account or invalid OS version.

  • SmallCapSurfer7 Wild Jason (@SmallCapSurfer7) reported

    @LindaTangUSA @etrade Lisa, even during the crash of 1999-2000, 2008 never experienced this kind of outage madness. It was never this bad. I get Covid, they are making a fortune off PFOF and could have back up. On the phone for almost 40 minutes, something is wrong.

  • pantera_lika monizelia (@pantera_lika) reported

    @etrade There was a time my account was locked, I tried changing the password to give me access which continued for a long time after contacting support no response, I contacted #techietask_support on Insta and it was positive. I think they can help you too