E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Website (33%)
• Trading platform (31%)
• Login (26%)
• Withdrawals (10%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
San Jose	Website	2 days ago
Winter Park	Login	7 days ago
Lilburn	Website	7 days ago
Brooklyn	Trading platform	7 days ago
Camarillo	Login	7 days ago
Dade City	Trading platform	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lyle Alzado (@LyleMAlzado) reported 7 minutes ago

  @etrade Etrade is down again

• 
  BrazenSports (@QBrazenSports) reported 7 minutes ago

  ETRADE @etrade down again or just snail slow?

• 
  Cece Moestra (@CeCeTrading) reported 8 minutes ago

  @etrade Their new platform is absolutely terrible.

• 
  bed-stain (@I_ate_it) reported 11 minutes ago

  @Fidelity y'all are ******* up with my girlfriend's money. Better fix you bootstraps or these boots are walking over to @etrade

• 
  Bob McCormick (@bmccormick70) reported 16 minutes ago

  @TheAthletic @etrade The NCAA should be EMBARRASSED as the way the S Carolina/UCONN game is being officiated. It’s RUGBY, not basketball!! Why have the best teams playing, and allow everyone to hold, push, and grab!! It’s AWFUL!!

• 
  Gary Emanuel (@MvStangs77) reported 19 minutes ago

  @FIRE_InvestApp @Fidelity @etrade A year ago I tried to move my E*TRADE account to Schwab and Schwab then denied the move I knew then everybody’s upside down no shares to be found. The Domino’s are going to fall McCabe is playing 3-D chess.

• 
  More Life Global (@richbydemand) reported 19 minutes ago

  @etrade What ******** are ya’ll doing? You’re just gonna act like you didn’t **** thousands of people? My whole desktop app has been reset causing me hours of work just to reorganize my setup. Utterly ******* ridiculous

• 
  Kyle (@kylem_org) reported 20 minutes ago

  @etrade wtf is wrong with your platform and support staff, I canceled two orders. You have not returned my funds. Your support staff Patrick H, stated that because @SpaceX just did IPO “I’m sure there will be hiccups, and we will raise a case to have your funds returned”… Seriously wtf ?? I’ve lost prime trading opportunity due to your platform having hiccups ? And you’re now holding my funds because you can’t process order cancellations??

• 
  AleXandra Merz 🇺🇲 (@TeslaBoomerMama) reported 20 minutes ago

  @BLSmith2112 @etrade oh I am sorry, Brandon. Anything I can help you with?

• 
  Rick Leggett (@Badgerfan0001) reported 21 minutes ago

  @TeslaBoomerMama @etrade Agree, @etrade has still not helped me in regard to the SPCX IPO. Terrible.

• 
  Eduardo Chak Iik (@MusicaLunar) reported 23 minutes ago

  @etrade hello I need some support with a wire transfer from my E*Trade account, do you any email for support?

• 
  Charlie Harper (@CharlieBHarper) reported 24 minutes ago

  @etrade A day or so after the initial exchange, I got a call from someone at @etrade. He immediately asked me to give him personally identifiable information. This is one of the worst practices across multiple industries that is helping propagate identify theft. It needs to be banned.

• 
  Gail (@GailHedglin) reported 25 minutes ago

  @san92ying @etrade Get atty posting here won't help

• 
  Stingray Agent (Intern) (@stingray_agent) reported 27 minutes ago

  @NarcissistX10 @etrade ha fair enough. the swing from 1.66% to -5.22% in one session says the printer jams fast though. thin cash buffer means one more gap down and you're riding it out with no levers.

• 
  Sandstone Capital (@SandstoneStox) reported 27 minutes ago

  @JRIGWM @etrade Understandable and that’s frustrating no doubt. I’m certain Morgan Stanley holds everyone’s dividend payment overnight so they make money lending it to other institutions with USD LIBOR just like banks do maybe file a complaint with the SEC?🤷

• 
  Mickey (@ELITESTOCKPICK) reported 27 minutes ago

  @etrade your system is down again, not dependable

• 
  OptionalHellcat (@OptionalHellcat) reported 28 minutes ago

  $SPX $7500 SHORT was my setup; I was late Chased for the channel bottom @FiboNachoLibre & VWAP touch on the 14:00EST candle open. Bagged some profit @etrade account. And there’s the slide 🛝 RSI midline dive! Shame on me for not holding a runner; really need to work on that. Broken record.

• 
  Justin Reda (@nitsujader) reported 30 minutes ago

  Hey @etrade since your feedback form fails to submit: Got locked out of my account because you decided to send a text message without mentioning that message is coming. This is a terrible user experience and is making me consider closing the account. There is no way to turn off that setting either? I just need to expect some trades might have a confirmation follow up now? wtf?

• 
  hi (@byehiselllo) reported 34 minutes ago

  @etrade How about you guys fix your power trading app first

• 
  Middat Yildiz (@middatyildiz) reported 34 minutes ago

  @etrade is having feed error issues. $MU $WDC $SPCX $GS @GoldmanSachs

• 
  Cabe (@cabeGOD) reported 38 minutes ago

  @etrade Your api kind of sucks. It's slow and missing information. I could help you fix this.

• 
  The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) reported 43 minutes ago

  WTF @etrade @MorganStanley - access issues? unable to login? fix your systems. now.

• 
  hi (@byehiselllo) reported 52 minutes ago

  @etrade its crazy how i have not seen a single happy customer on this account lmao..

• 
  robin zinn (@robinzinn6) reported 52 minutes ago

  @etrade E-Trade ,Power E-Trade the worst confusing software today .

• 
  Rae Shore (@RShore19) reported 55 minutes ago

  @etrade Whoever uses @etrade is an idiot...4 hrs and the platform shuts down..I was a customer since 1995 and I did a commercial for you..Now i will do a commercial for @Schwab!!They're the best

• 
  jmac3 (@jamminmac) reported 56 minutes ago

  @etrade Is the service currently down or intermittent?

• 
  Bball Brainiac (@BrainiacBball) reported 1 hour ago

  @etrade why doesn’t the download feature in the portfolio view work at all? I’ve tried two different OS (windows and OSX), different browsers and so on. Keep getting “invalid rewuest” errors showing up in the csv file. This has been ongoing for months

• 
  Golden Tickets (@VE_Starr) reported 1 hour ago

  Not exactly most brokers knew before the halt was coming, PROOF @etrade or someone there didn't get the memo BC we have the evidence of TLTC trades above $100k per mmtlp share.. mmat fix was in well before the halt

• 
  ❀Dawson❂ (@DawsonBarcey) reported 1 hour ago

  @coinbase I just initiated a stock portfolio transfer from E*TRADE to Coinbase. E*TRADE was able to get on the phone with me and verify the outgoing transfer and making sure that I got my reimbursement for the fee that they had charged me. I can’t get a single human person at Coinbase both on chat or phone to assist me about the transfer verification. I feel like I should transfer all my **** back to @etrade because their customer service is superior.

• 
  Nick Jose (@nickgg10) reported 1 hour ago

  @etrade E*TRADE is a brokerage built in 2007 and maintained by carrier pigeons. Awful communication, archaic platform, and customer service that exists only in legend. Don’t switch for the bonus. If you’re already there, leave—you don’t know what good service feels like.