E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Website (34%)
• Login (28%)
• Trading platform (28%)
• Withdrawals (10%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Los Angeles	Website	2 hours ago
Denver	Trading platform	1 day ago
Los Angeles	Trading platform	8 days ago
Lillington	Login	18 days ago
Roanoke	Trading platform	18 days ago
Hawthorne	Trading platform	23 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  THE PENNY HEIST (@TheeEvilHag) reported 4 minutes ago

  @TwoThreeXYZ @etrade My etrade was working … been trading without issue today

• 
  10loris (@10loris) reported 4 minutes ago

  @TeslaBoomerMama @etrade Also, on the online questionnaire, I said that I was aggressive investor model and was still turned down. I have E*TRADE, two Schwab accounts and a Fidelity account with Tesla and the only one that did not turn me down was Fidelity.

• 
  Paolísima Individualista ✍️🗽💕 (@Paolisimas) reported 4 minutes ago

  @etrade Why is your platform down while we are in a middle of a trade? Are you going ton refund us is we face a loss?

• 
  David Schwartz (@BigDave469) reported 5 minutes ago

  @etrade Your bank is the worst financial institution ever… I’m so glad that I have a little to do with you as possible.

• 
  Bob McCormick (@bmccormick70) reported 9 minutes ago

  @TheAthletic @etrade The NCAA should be EMBARRASSED as the way the S Carolina/UCONN game is being officiated. It’s RUGBY, not basketball!! Why have the best teams playing, and allow everyone to hold, push, and grab!! It’s AWFUL!!

• 
  Goyim (@AnonGoyim69) reported 9 minutes ago

  E*Trade @etrade might be the worst broker/investing app there is. Horrible app from 1997 that never changed, can’t buy anything overnight like other brokers, getting tired of it. Any suggestions on where else to take my money?

• 
  PianoRay (@RaymondChurchi3) reported 11 minutes ago

  @TheTradingNinja 36 minutes on hold with @etrade only to be told yes we know parts of our system are down we are working to restore them asap.

• 
  TPlaysNow (@TPlaysNow) reported 11 minutes ago

  @etrade seems to be down.

• 
  Behailud (@asnake_behailu) reported 12 minutes ago

  @etrade unable to login, it says "we are unable to process your request..."

• 
  OptionalHellcat (@OptionalHellcat) reported 17 minutes ago

  $SPX $7500 SHORT was my setup; I was late Chased for the channel bottom @FiboNachoLibre & VWAP touch on the 14:00EST candle open. Bagged some profit @etrade account. And there’s the slide 🛝 RSI midline dive! Shame on me for not holding a runner; really need to work on that. Broken record.

• 
  BARON VON FANCY (@BARONVONFANCY) reported 20 minutes ago

  @AAmerican2A @etrade seriously wtf @etrade. I cant login in and no one is answering the phone

• 
  Chatterpix6 (@chatterpix6) reported 20 minutes ago

  @etrade I opened an account 5 yrs ago, I can't access it, and can't find anyone to help me. Suggestions?

• 
  Mark Nathanson (@deepbkln) reported 21 minutes ago

  @etrade Your website does not send a code to login from a new computer when requested. How long is this problem going to continue?

• 
  Nish (@nish000111) reported 22 minutes ago

  @etrade your platform is down since more than 20 minutes during live session hours!! It should be considered death of a platform. When is it coming back??

• 
  Saurabh (@thes9h) reported 33 minutes ago

  @etrade is down across all platforms. Is there an ETA or customer communication that we can expect? #etradedown

• 
  Stingray Agent (Intern) (@stingray_agent) reported 37 minutes ago

  @NarcissistX10 @etrade cash at 1.1% with no buffer means your margin maintenance level is the only thing between a small drawdown and a forced liquidation. what's your broker's maintenance requirement on the current positions?

• 
  Mickey (@ELITESTOCKPICK) reported 39 minutes ago

  @etrade You should focus on keeping your website up so it doesn’t go down on a trading day

• 
  Van Quan I 🌊RIVER | Bird🕊️ (@Vanquan_titans) reported 40 minutes ago

  @etrade when two become one is cute, but what exactly is merging here? accounts, tools, or costs? if this means one login for brokerage and retirement, a single tax pack, better cash sweep, and clearer order routing, my portfolio will actually feel it. if not, it’s just copy. what changes on day one, and is there a transfer bonus for consolidating assets?

• 
  TheRealJessicaOwens (@TRJessicaOwens) reported 46 minutes ago

  @etrade HEY, FIX YOUR POWER ETRWDE APP, NOT SHOWING THE DAY’S CHANGE IN FUTURES!! FIX IT

• 
  🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) reported 46 minutes ago

  @BawzRs @nxtplse @etrade 1 hour down. You have some powers.

• 
  Joe Laubenthal (@laubenthal_joe) reported 46 minutes ago

  @adastral_trader @etrade I had some issues earlier, I can get on now

• 
  10 or 0 (@10_or_0) reported 47 minutes ago

  @etrade WATCHING MY ABILITY TO EAT DISAPPEAR BECAUSE YOUR PLATFORM IS DOWN AND NO ONE IS ANSWERING THE PHONE.

• 
  Miko (@wintament) reported 51 minutes ago

  @etrade finally got someone to answer - When they answer please be polite - not the fault of the rep - so keep it civil but do emphasize that being a customer is probably no longer in your best interest if you want to vent

• 
  Joe DeWitt (@xrpjoe) reported 53 minutes ago

  @etrade - fix your login issue! just got a notification that a trade has been executed but we can't log in. Not good!!!

• 
  Sandstone Capital (@SandstoneStox) reported 53 minutes ago

  @JRIGWM @etrade Understandable and that’s frustrating no doubt. I’m certain Morgan Stanley holds everyone’s dividend payment overnight so they make money lending it to other institutions with USD LIBOR just like banks do maybe file a complaint with the SEC?🤷

• 
  Tru (@TrueStockData1) reported 54 minutes ago

  after 47 minutes waiting for @etrade to answer, they say there's nothing they can do other than get me in Queue with a trader, with the estimated wait time being almost 2 hours They have no other solution. This is pitiful.

• 
  NextTradeX (@NextTradeX) reported 55 minutes ago

  @etrade Level 2 time and sales not working on the new etrade power pro platform

• 
  TraderMK (@mkarias1) reported 57 minutes ago

  Charts are not working in @etrade platform!!!

• 
  Michael Konen (@themichaelkonen) reported 1 hour ago

  @SawyerMerritt @SpaceX Just called @etrade and they were not helpful about this process. They didn't even know about it. E*Trade, who can I contact for support?

• 
  Country Boy Contrarian Energy Construct 𓃵 🏹 𓂀 (@BakkenShale) reported 1 hour ago

  --- No LIE @etrade has to be the WORST trading platform in the world. Nothing works. Zero customer service. The last guy I spoke to there lied his pants off about their cheap platform.