E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (61%)
• Website (29%)
• Trading platform (10%)
• Withdrawals (1%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Concord	Login	4 days ago
Fort Worth	Trading platform	10 days ago
Rochester	Website	12 days ago
Clinton Township	Trading platform	22 days ago
Franklin	Login	23 days ago
Franklin	Login	23 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) reported 1 minute ago

  yeah, that "expected wait time" from @etrade is not accurate...now over 32 minutes. fix this. @MorganStanley

• 
  GuyonFIRE (@Guyon_FIRE) reported 1 minute ago

  Hey @etrade are your networks down? Cannot log in and can’t get anyone on the phone

• 
  Mark Brown (@markbrownwriter) reported 4 minutes ago

  @etrade is the worst! They’ve screwed up with my submitting a stock certificate for deposit. I’ve had to call them more than a dozen times over the past two months. And I always get the same answer: Call back in a few days. I can’t wait to close my account there.

• 
  Marcus Fahey (@TheMarcusFahey) reported 5 minutes ago

  Wow… @etrade is just down before the weekend… fix it, now! Costing millions of people.

• 
  Matt (@MattM0720) reported 6 minutes ago

  @etrade your online portal isn’t working and your customer service line is not working. What is going on?

• 
  Ppal (@ppal4sure) reported 7 minutes ago

  @etrade is e*trade down? I am not able to access the account?

• 
  Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported 8 minutes ago

  --- @etrade Your platform has become nearly unusable for active trading. Constant delays, broken links, and inaccurate data make it impossible to rely on. Real‑time performance shouldn’t feel optional. This needs serious attention. $MS

• 
  PankakeMixa (@PTwittwit) reported 13 minutes ago

  @etrade Why is your **** not working right now wtf?!

• 
  Joe Shaffer (@Shoelessshaffer) reported 13 minutes ago

  @etrade liquidated a 7 figure stock portfolio my wife inherited into a managed fund. When there was confusion about which accounts funds were going into, E*trade did nothing to prevent the rebalancing/ liquidation. This triggered a sizable tax event. E*trade is the worst.

• 
  Ben Lam....... (@BenBSP) reported 14 minutes ago

  Anyone having issues with @etrade ???

• 
  THE PENNY HEIST (@TheeEvilHag) reported 20 minutes ago

  @TwoThreeXYZ @etrade My etrade was working … been trading without issue today

• 
  Braden TeWinkel (@braden_tewinkel) reported 20 minutes ago

  @etrade being down for over 20 minutes and counting is unacceptable

• 
  Ekardnam (@7Ekardnam) reported 23 minutes ago

  @etrade @MorganStanley absolute disaster today, could not close all my covered calls, will end up assigning a stupid amount of shares and costing me an asinine amount of money in taxes . Couldn’t trade on platform, called and they couldn’t place the trades. Etrade fix this. $ms

• 
  ShaedyChirps (@ShaedyChirps) reported 26 minutes ago

  @TimSpursFan @etrade as of like 2 days ago i put in the few dozen orders im doing today to save time, but thigns are down so much i think i need to shift my collars down.. it usually does take me hours... maybe this is a sign things will expire and then shoot up and that i shouldnt be capping gains?

• 
  Jay (@JAMS9393) reported 28 minutes ago

  **** @etrade this app is a piece of ****, system down on a trading day is unacceptable.

• 
  David Michael Berry (@DavidB94509) reported 30 minutes ago

  @BenBSP @etrade yes, cannot login just now

• 
  Creemer (@Creemer14) reported 36 minutes ago

  @etrade the system is down and not even reading my social security on the phone.... I waited on the phone for awhile....Please address....Thanks....

• 
  USA. Long term Investor (@stocks4545) reported 42 minutes ago

  @etrade Fix the damn website - can't log on!

• 
  Tru (@TrueStockData1) reported 42 minutes ago

  after 47 minutes waiting for @etrade to answer, they say there's nothing they can do other than get me in Queue with a trader, with the estimated wait time being almost 2 hours They have no other solution. This is pitiful.

• 
  Paolísima Individualista ✍️🗽💕 (@Paolisimas) reported 43 minutes ago

  @etrade Why is your platform down while we are in a middle of a trade? Are you going ton refund us is we face a loss?

• 
  The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) reported 44 minutes ago

  WTF @etrade @MorganStanley - access issues? unable to login? fix your systems. now.

• 
  Andrew (@Andrew99Blue) reported 48 minutes ago

  Hey @etrade. We see you. What you're doing is Chinese level terrible. Unbelievable.

• 
  Stockshop1988 (@stockshop199020) reported 49 minutes ago

  @etrade Updates would be nice if your entire site goes down. Yall liable right?

• 
  Randy Daniel (@NerdRandy) reported 49 minutes ago

  @etrade Very disappointed that the service is down and customer support wait times is long and ETrade hasn’t notified customers via any means of the outage of service.

• 
  Mandrel (@JoldersmaBrian) reported 52 minutes ago

  @TwoThreeXYZ @DanielMCharter @etrade Webull is ok. Robinhood isn’t bad. Have fidelity for long term hold and dividend stuff and it’s ok. Siri here I come. Hopefully OTC

• 
  LunchMeat3270 (@LunchMeat3270) reported 53 minutes ago

  PSA: I hope no one here uses @etrade Awful. Most fees. Use anyone but!

• 
  Golden Tickets (@VE_Starr) reported 53 minutes ago

  Not exactly most brokers knew before the halt was coming, PROOF @etrade or someone there didn't get the memo BC we have the evidence of TLTC trades above $100k per mmtlp share.. mmat fix was in well before the halt

• 
  Aloha Giles ⚔️ (@GilesAloha) reported 57 minutes ago

  @status_is_down @etrade this is ridiculous. Fix your platform!

• 
  CoinSavage (@coinsavage) reported 57 minutes ago

  @etrade cool... maybe etrade could leverage AI to make my account load right now? It's been down for an hour.

• 
  Behailud (@asnake_behailu) reported 59 minutes ago

  @etrade unable to login, it says "we are unable to process your request..."