E*Trade status: trading issues and outage reports
No problems detected
If you are having issues, please submit a report below.
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
- Website (33%)
- Trading platform (30%)
- Login (26%)
- Withdrawals (12%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
|
|
Login | 20 hours ago |
|
|
Website | 20 hours ago |
|
|
Trading platform | 20 hours ago |
|
|
Login | 20 hours ago |
|
|
Trading platform | 20 hours ago |
|
|
Login | 20 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
-
Javier Gonzalez (@JavierHustle) reported@etrade Etrade=Bad News...zero customer service. Their interests are their own, not yours ******PICK A BETTER BROKER*******
-
gRNA (@sguideRNA) reported@etrade why is it taking you 2 months to fix a cost basis after my equity was transferred to my @etrade account. Probably the biggest mistake I made was to transfer my account to @etrade.
-
Apis Equity (@apisequity) reportedIf @CharlesSchwab is giving you trouble purchasing $ntrp join us over at @etrade …they’ll let you load the boat down here and ride this one up…let’s go
-
MoonStonks (@TargaGordon) reported@etrade I even called, your system kept saying I didnt have a valid account or SSN linked to an account then was on hold for so long I gave up. Despite me being logged in, can't do anything on the platform. Awful, I'll be moving it all off once it re-opens. Too many times now!
-
Tobias (@hostileunivers) reported@etrade E*trade will offer you money to open an account and never pay you, I’ve opened three with them, an IRA, a savings account and an individual brokerage account, never got paid their promotion for any of them, bad company
-
Justin RootofGood, Worker Emeritus (@RootofGoodBlog) reported@Guyon_FIRE @etrade Now that's the E-Trade "service" that I can't wait to leave behind forever!!
-
🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) reported@BawzRs @nxtplse @etrade 1 hour down. You have some powers.
-
Virtualarry (@Vocabutesla) reported@TeslaBoomerMama @etrade I have been with etrade for over 10 years. They have always been great. Absolutely no fees for banking with minimum balance which my Roth satisfied. With that comes the ups and downs of “virtual banking” I have not had a traditional brick and mortar bank since year 2000. Back then people thought i was crazy “your information will get hacked etc”. The etrade acquisition by Morgan Stanley complicated some things. Extremely slow to update systems to modern day standards. Took years to fix some online issues and services offered. Simple things like access to Zell. I registered for ipo access over a year ago. Nothing to do with Soace X. Everything to do with being prepared for future opportunities. I would be cautious with situations where someone is registering too close to the time they want to participate in an ipo. Not saying this person is not qualified but sometimes the things need time to iron out. Phone calls with etrade representatives etc.
-
TheRealJessicaOwens (@TRJessicaOwens) reported@etrade HEY, FIX YOUR POWER ETRWDE APP, NOT SHOWING THE DAY’S CHANGE IN FUTURES!! FIX IT
-
StocksNDietCoke (@JackJacobsonAZ) reported@etrade your quotes are bad on every single level 2
-
The Big Shorty (@thebigshorty3) reported@etrade unacceptable. Your site can’t crash every time there’s a high volume day. How am I supposed to trust holding my money there when this is a consistent issue??
-
Nick Jose (@nickgg10) reported@etrade E*TRADE is a brokerage built in 2007 and maintained by carrier pigeons. Awful communication, archaic platform, and customer service that exists only in legend. Don’t switch for the bonus. If you’re already there, leave—you don’t know what good service feels like.
-
KP🐺🌐 (@KCP_NYC) reportedTHANKS @etrade WTF????
-
NextTradeX (@NextTradeX) reported@etrade Level 2 time and sales not working on the new etrade power pro platform
-
Crissie (@latterisgreater) reported@etrade your customer service reps are nim rods 😬
-
Umalin Kelleher (@UmalinKelleher) reported@etrade I used to have E*trade account was 10 years by now and can’t login, I want to get in touch with who is real inside see if my money still there. If I can have physical address to sent mail.
-
Trevor (@illbethe_moon) reported@TLAMB91 @etrade You gotta trade on Robinhood bro that **** NEVER goes down!!
-
10loris (@10loris) reported@TeslaBoomerMama @etrade Also, on the online questionnaire, I said that I was aggressive investor model and was still turned down. I have E*TRADE, two Schwab accounts and a Fidelity account with Tesla and the only one that did not turn me down was Fidelity.
-
Craig Stephens | Access IPOs (@AccessIPOs) reported@HubSnub @CharlesSchwab @etrade And for the record, ETRADE has historically been the worst. This is an anomaly for them.
-
StocksNDietCoke (@JackJacobsonAZ) reported@etrade how the hell is your $SPCX quote different from my Schwab and Nasdaq quote? @MorganStanley please help and bring back pro
-
Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported--- Never trade on $MS @etrade its the worst trading platform I've ever seen. It was better 10 years ago.
-
Rick Leggett (@Badgerfan0001) reported@TeslaBoomerMama @etrade Agree, @etrade has still not helped me in regard to the SPCX IPO. Terrible.
-
Kenny (@Kslaze) reported@etrade Fix your site now. Its costing people money
-
Alexander Lee (@alexanderlee1) reported@etrade I print PDFs of portfolio positions, and one of your incompetent web developers made a major change that screwed up the formatting. Left image was from 2026-04-02, which has been the same format for many years, perhaps decades. Right image was today (2026-04-06), where the dropdown for Account and View now hogs up precious vertical space. Please revert to the previous style ASAP. "If it ain't broke, don't fix it!"
-
Golden Tickets (@VE_Starr) reportedNot exactly most brokers knew before the halt was coming, PROOF @etrade or someone there didn't get the memo BC we have the evidence of TLTC trades above $100k per mmtlp share.. mmat fix was in well before the halt
-
Charlie Harper (@CharlieBHarper) reported@etrade That call, where I was again told there was a "known technical problem" was resolved, despite it taking the online agent 45 minutes of mostly delayed, circular conversation before he attempted to understand the problem, much less direct me to a solution. But he continued to tell me he couldn't get into any specifics unless I capitulated on my identifying data.
-
glenn mosley (@glennymo369) reported@etrade Does anyone know of a trading software closer to etrade pro? The new one is absolute **** and probably used to **** the user. I am easing into cash so I can leave this pos.
-
Osman Sarood (@osarood) reported@etrade 's platinum service is crap! Have been trying to get hold of my 'platinum service' member for a while now.
-
John C9 (@FlatTax9) reported@etrade With bad executions, poor customer service, sorry horrible. You will lose all your money at E*Trade/Morgan Stanley.
-
Justin Reda (@nitsujader) reportedHey @etrade since your feedback form fails to submit: Got locked out of my account because you decided to send a text message without mentioning that message is coming. This is a terrible user experience and is making me consider closing the account. There is no way to turn off that setting either? I just need to expect some trades might have a confirmation follow up now? wtf?