Is E*Trade down?
Problems detected
Users are reporting problems related to: login, trading platform and website.
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
November 18: Problems at E*Trade
E*Trade is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
-
Login (40%)
-
Trading platform (33%)
-
Website (27%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Phoenix |
Login | |
| Palm Coast |
Login | |
 Sollentuna |
Trading platform | |
 Santo Domingo |
Trading platform | |
| Las Vegas |
Trading platform | |
| Camden |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
-
rosscoe
(@rosscodjarnold) reported
@WolfOfWeedST @etrade That’s **** all I had 15 hours hold time last week for @Scotia_iTRADE and this week I’m at 1hr 42 min! Still haven’t talked to a single person
-
Evan
(@evan_stroud) reported
@DearMrSkully @etrade $SLV = 🙅🏽 $GME = 💎 I haven't been playing any options this morning but hard to imagine it would only have options issues. Best of luck though, when you get some returns on SLV consider helping us out in GME and $SNDL
-
A Glorious Bastard
(@hellapubcheese) reported
Wow @etrade you didn’t execute any of my market orders and cost me way too much money. I know I’m not alone. You need to fix this NOW.
-
sw ⚓️
(@sjwcpa) reported
@InfinityTradesX @etrade I got 20 error messages with Schwab trying to sell 750 shares of PINS which is about $50,000. Said I still had my shares. I sold again. Then showed I was short 750 shares. Took 45 minutes to contact a human. They refused to cancel. Luckily it fell a dollar and I made a few bucks.
-
S2 VelvetVixenV S2
(@KhrystineS) reported
@etrade That moment you realize nothing is wrong with their app, site, or systems, it’s just conveniently “down” for their benefit.
-
masheredTrader
(@mashered) reported
@Doc_Steve_Brule @etrade Fidelity hasn’t had any problems throughout all of this.. not one serious delay or limiting.
-
tes.3m.21
(@tes1m211) reported
@foodie98910333 @garyblack00 @etrade I had a similar issue trading a $TSLA option it took about an hour to go through
-
Kendall
(@MaresKendall) reported
@_ms_izzy @etrade I had no problem on the computer but the app not so much.
-
Morpheus
(@EdGil57672425) reported
@TTrader1976 @etrade TD Ameritrade phone app is fast never had a problem
-
Högsta Tjur🔥
(@hogstatjur) reported
@MysteryMan_777 @etrade support reply bots not even answering tweets anymore
-
Paul aka Disney Dream House
(@DisneyDreamHous) reported
@etrade appears to be working again... just added more $HCMC with no issues.
-
Diksy Fifu
(@DiksyFifu) reported
@uMadBro9000 @etrade IMO they are supposed to record the phone call or chat or you do it yourself and have them reimburse you for the loses or get a lawyer, but make sure to video record everything that is happening with their platform while down/misfunctioning and causing you harm !
-
Garbage Out
(@uMadBro9000) reported
@etrade was so slow this morning it wouldn't fill my orders. Lost over $2,000 so I called customer service and they did nothing! They said their phone app works better which sounds a lot like admitting that there is a problem trading via their website!
-
Sandwalker
(@HollywoodTales) reported
@Zen_Options @etrade Interesting indeed... Ally invest was down for hours several days last week.
-
G-Know
(@FibonacciSQNC) reported
Hey @etrade …Guess what I just did? You know why too! I just opened a couple new accounts elsewhere. All your Tech is ****. Today was completely unacceptable and you crashed everyday last week too! One of them at @tastytrade @tastytrade you’re up now! DO NOT LET ME DOWN!
-
Jack K. 💵🏃🐂
(@JustJack_K) reported
@WSonichsen @etrade Sorry you are a single user. No problem found. You don't spend enough money for us to care about you. Haha.
-
Brian LaPierre
(@brian_lapierre) reported
@etrade no response no help. Why are you stopping me from even simply verifying my account for fund transfers? This isn’t acceptable
-
Mo Money 💸
(@MoMoneyAM) reported
@staywiththeheat @etrade chat support.
-
49erJoe
(@Gogo49erjoe) reported
@TTrader1976 @etrade It’s already costs me me approx $1200. Not much, but I was gonna buy an extra million shares this morning. WTF!!
-
Troy
(@not__Troy) reported
@DisneyDreamHous @etrade Having the same issue with $HCMC on TDA
-
Sir Timmy Tweets A Lot (pause...not)
(@timmay2213) reported
@RealBandito_ @etrade is just as bad... straight up crooks #etradesucks
-
ellie masters
(@donkey21222) reported
@etrade I hope you will honor customer orders
-
Jake Thornhill III
(@IIIJake) reported
It’s an hour and a half after market open and #etrade still hasn’t made a single comment about the issues going on with their platform... after tonsssss of their customers have lost 4, 5, and even 6 figures. Plan on saying literally anything @etrade?
-
akira kaiyo
(@fears000) reported
@TTrader1976 I started with them 1 month ago. Their platform is terrible. I have lost thousands to their server issues. @etrade I am transferring to a different platform.
-
Ryan M. Spaeder
(@theaceofspaeder) reported
@etrade I sure would love to know what trades executed today, why some did or did not, and whether or not I am up or down $200 million on the day.
-
Ryan M. Spaeder
(@theaceofspaeder) reported
@etrade hello, what the hell is going on? I do not know if trades I have submitted executed. This has been going on for two hours. Fix it. This is my fkn money.
-
Ben
(@Ben45781333) reported
@etrade where was the warning that you guys were going to be slow as **** with order execution, people are loosing lots of money because they think they can execute trade in timely manner @Boston_SEC
-
Gilly
(@Gillylife312) reported
@etrade with the billions held in the E*TRADE trading account, you would think these cheap ***** would fix their bugs and upgrade there system already..👎
-
stephen allen
(@stephenallenl) reported
@InfinityTradesX @etrade I never had so much as a glitch with etrade up until this robinhood crap hit the fan and started spraying on us 🤬
-
Flashtrading
(@Flashtrading) reported
@_ms_izzy @etrade It's ***** for sure. T.V. media not even mentioning it either but I'm seeing tons on social of folks having issues across the board. Weird science