Is E*Trade down?
Problems detected
Users are reporting problems related to: login, website and trading platform.
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 16: Problems at E*Trade
E*Trade is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (40%)
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Website (32%)
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Trading platform (28%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Login | ||
| Website | ||
| Trading platform | ||
| Login | ||
| Login | ||
| Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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pdxoptions
(@pdxoptions) reported
@etrade Options chains not populating...you're having issues every day. Could you please resolve?
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Steve
(@StockChartSteve) reported
$GME is down in PM..... that means I can execute properly at the open, right @etrade?
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mike
(@atasiding8) reported
Remember customer service? Now everyone’s like Comcast, utter ****. Right, @etrade?
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Shawn Terrell
(@Shorty44444) reported
.@etrade is this day 3 or 4 in a row that your service is not working? Also, 300+ minutes of wait time to speak/chat with someone. Finally, no response from your team via Twitter. yikes
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IV
(@IanVedder) reported
**** you @etrade pulling this billshit again... can’t sell anything
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Scott Magrath
(@scottmagrath) reported
@etrade Down for the second time in 2 days. 15 minutes in and no status on orders placed before the open. No price discovery on 80% of my positions. You realize people trade at the open - right?
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Anthony Trancucci
(@ATrancucci) reported
@etrade do you guys have workers? Been on the phone for 25 minutes waiting for customer service. This is ridiculous.
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ALMOSTunfedupbizowner
(@fedupbizowner) reported
@etrade silver is down 6% this morning. Will you be reducing margin requirements so I can buy more on the dip?
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Matt
(@mattuntalented8) reported
@NatalieVlad @0001_Trader @etrade dont do etrade. they pretend to crash at open every day as a way to restrict buying/selling.
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Gal
(@galblank) reported
@etrade fix your ****, 30 min downtime for options is unacceptable
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DFLY
(@GreenTeamDFLY) reported
@etrade No update on the site or here...30 mins in still no option chains. I am shocked at the bs after open last days from L2s to option chains to executions to wait times etc. I really want to stay a pro etrade customer but this stuff needs to be fixed and addressed! ASAP PPL!
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Socks
(@Sockslynks) reported
@etrade No other service I use requires me to CALL to reset my password. Is this some kind of joke?
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PRESIDENT LAZARUS CAPITAL™️
(@Lazarus_Playz) reported
Omg I ******* hate @etrade. **** You all bunch of worthless *****.
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ALMOSTunfedupbizowner
(@fedupbizowner) reported
@etrade silver is down 6% this morning. Will you be reducing margin requirements you IMPLEMENTED YESTERDAY and made due IMMEDIATELY to screw every single person over. I would like to buy more on the dip. Fair is fair. Reduce the margins. What say you? #criminalcabal
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Stock Market News
(@Stock_Market_Pr) reported
@etrade #etrade WTF is going on?
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safecoma
(@safecoma) reported
@GreenTeamDFLY @etrade wondering the same wtf
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Louis Winthorpe III
(@SpiritualGanstr) reported
@ChartingOptions @etrade Had no real issues with E*TRADE until last week. Extremely laggy. Yesterday it took almost a half hour to fill a market order. WSup with that
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Ray Shore
(@RayShore3) reported
@etrade OPTIONS ON PRO ARE NOT WORKING
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The candidate!
(@kinkong007) reported
******* @etrade stop ******* ppl over WTF
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hinks jinx
(@hinksjinx) reported
Good bye @etrade been a customer at least 20 years. You are dead to me. Worked pretty great last 4 years of active trading. Since $MS took over complete **** show.
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Jeremy Brazle
(@Braz_24) reported
@etrade it would be really cool if I could actually trade stocks when the market opens. Fix your App this is getting ridiculous.
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NYCMUSICLOVER
(@nycmusiclover) reported
F*ing @etrade again! Doesn't allow extended hours trades on OTC, yet @Fidelity does. Wish I had known this before i needed to make an after-hours trade. Buy-bye Etrade. Oh and thanks for still not responding to my customer service email from Friday about a problematic trade.
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Kristofer Johnson
(@Kristof18610052) reported
Shame on you @TDAmeritrade for restricting trades. Your about to loose another customer to @etrade, which allows trades. #HCMC
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B.
(@__Bmoore) reported
@etrade get it ******** together. **** dumb slow and not updating on the desktop and mobile site
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Matt
(@mattuntalented8) reported
@Kristof18610052 @TDAmeritrade @etrade etrade is down again at open. dont move to etrade, they are trash. pretend to have server issues to restrict trading
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DFLY
(@GreenTeamDFLY) reported
@etrade HELLO @etrade maybe some update on the platform issues 21 mins in and nothing on chains yet. Again...unacceptable WTH is going on?! Been with yall for decades and all a sudden some reddit traders screw yall up?! UM?! Best not be b/c of etrade being bought by...
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Gil Travis
(@GilTravis5) reported
@etrade Criminals!! My holding are tanking nothing I can do cause coincidently won’t let me log in.. well the problem persisted and a phone call leads to nowhere!!! So all I can say is you are criminals!!
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jennifer
(@jennife82952154) reported
@etrade I will transfer my account 🤬🤬🤬 really bad
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The candidate!
(@kinkong007) reported
@etrade app is this the way you gonna do business now? WTF
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craig osborne
(@5martA55) reported
@ChartingOptions @etrade I’m down Mfer’s