E*Trade status: trading issues and outage reports
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Full Outage Map
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
- Website (32%)
- Login (26%)
- Trading platform (26%)
- Withdrawals (16%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 City of Saint Louis
|
Login | 3 days ago |
|
Westland
|
Withdrawals | 4 days ago |
|
Huntsville
|
Withdrawals | 5 days ago |
|
Virginia Beach
|
Trading platform | 5 days ago |
|
Milwaukee
|
Website | 6 days ago |
|
Los Angeles
|
Website | 7 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Ekardnam (@7Ekardnam) reported@etrade @MorganStanley absolute disaster today, could not close all my covered calls, will end up assigning a stupid amount of shares and costing me an asinine amount of money in taxes . Couldn’t trade on platform, called and they couldn’t place the trades. Etrade fix this. $ms
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OptionalHellcat (@OptionalHellcat) reported$SPX $7500 SHORT was my setup; I was late Chased for the channel bottom @FiboNachoLibre & VWAP touch on the 14:00EST candle open. Bagged some profit @etrade account. And there’s the slide 🛝 RSI midline dive! Shame on me for not holding a runner; really need to work on that. Broken record.
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Phil Davis (@phildavis40) reported@ericses @SawyerMerritt @etrade Same here, WTF. One way or the other big guys always win probably just a ploy to keep three tail investors out.
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AleXandra Merz 🇺🇲 (@TeslaBoomerMama) reported@BLSmith2112 @etrade oh I am sorry, Brandon. Anything I can help you with?
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Lionel Li (@lionelistic) reported@etrade Service is down? Phone line down?
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PharmDad (@BNguyen74046) reported@etrade, for God sake, please fix your platform now. I can't login. I swear I will close the account with you after today.
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Bball Brainiac (@BrainiacBball) reported@etrade why doesn’t the download feature in the portfolio view work at all? I’ve tried two different OS (windows and OSX), different browsers and so on. Keep getting “invalid rewuest” errors showing up in the csv file. This has been ongoing for months
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Tru (@TrueStockData1) reported@Joedirt12321 @etrade wtf im not able to get back in
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BeastModeStocks (@BeastModeStockz) reported@NotFinancialRep @SchwabTrading @etrade Same happening with TD Canada. Used to be great. Now cant make a trade there. Worsr decision they made was reviewing every trade and making people call in trades. Worst part is when someone answers they have to get approval for a trade cause they are not licensed. 10 min execution for a trade that moves in milliseconds. 🗑 is a compliment to TD. Junk.
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GuyonFIRE (@Guyon_FIRE) reportedHey @etrade are your networks down? Cannot log in and can’t get anyone on the phone
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Chatterpix6 (@chatterpix6) reported@etrade I opened an account 5 yrs ago, I can't access it, and can't find anyone to help me. Suggestions?
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Stockshop1988 (@stockshop199020) reported@etrade Updates would be nice if your entire site goes down. Yall liable right?
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David Schwartz (@BigDave469) reported@etrade Your bank is the worst financial institution ever… I’m so glad that I have a little to do with you as possible.
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Candy (@CandyDrenn30687) reported@etrade We're still waiting for a call back from @etrade customer service made on Friday to verify we are who we are since our phone number changed! Frustrating Opened a @RobinhoodApp to invest in SPCX
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Nota Gaylib (@dfdfdfd243799) reported@etrade Fix your ******* platform, people have their money on the line.
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mark lexus (@Mark_Lexus) reportedfix it @etrade power etrade app for $TSLA "No Options are available for the requested symbol"
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Islander Bob (@Islander_Bob) reported@etrade down again. You suck! Moving to @RobinhoodApp !
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Badboys03 (@Badboysmarket) reported@etrade Major move must be coming if your website is down.
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Randy Daniel (@NerdRandy) reported@etrade How can an entity say they value their customers when there’s no notice of an outage by your entity nor an apology. Don’t bother calling them, they have a clause regarding outages and won’t even offer a good faith credit for the ordeal. Customer service isn’t their priority, it’s charging fees.
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Bren (@Brenw) reported@etrade What's the contact number for Ireland service desk? I've tried 1800 90 3588 (not regcognised) and +1 650 599 0125
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Steel_City412 (@jason_hemphill) reported@GailHedglin @etrade They’ve been ******* with my account all week. Every day this week I have not been able to make round trip day trades as if I don’t have over 25k. I’ve called them every day, they say they fixed it but same problem the next day. I’ve been on the phone with them for 1 hour as I type this
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215Hustler (@215Hustler72) reported@etrade outage is insane, im scalping and cant sell. Missed my exit.
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sachin sanghi (@sanghisa) reported@etrade hi, I have an etrade account from 2001, I don't have the user ID or the email for my account, can you help me how to access my account.. I have the paper statement from 2003..
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GreenCandleLover 🇲🇽 (@77RepublicanWS) reported@etrade All losses need to be credit since it was their error unless @etrade did it on purpose 🧐🤔
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Joe Laubenthal (@laubenthal_joe) reported@adastral_trader @etrade I had some issues earlier, I can get on now
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Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported--- @etrade Your platform has become nearly unusable for active trading. Constant delays, broken links, and inaccurate data make it impossible to rely on. Real‑time performance shouldn’t feel optional. This needs serious attention. $MS
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Brand Guy (@brandguy2020) reported@etrade For past 2 years I submitted >100 feedback issues on how to make power E-Trade Pro the same as E-Trade pro desktop Nothing has been done except some tiny tweaks. ETrade management needs to get somebody to crack the whip and get this thing working
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StocksNDietCoke (@JackJacobsonAZ) reported@etrade your quotes are bad on every single level 2
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Michael Konen (@themichaelkonen) reported@SawyerMerritt @SpaceX Just called @etrade and they were not helpful about this process. They didn't even know about it. E*Trade, who can I contact for support?
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Michel Rougemont (@MRougemont) reported@etrade no comments about your system being down, leaving your customers blind and unable to adjust their positions ?!