E*Trade down? Current status and problems
No problems detected
If you are having issues, please submit a report below.
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
- Login (61%)
- Website (28%)
- Trading platform (10%)
- Withdrawals (1%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Noida
|
Login | 4 days ago |
 Westminster
|
Login | 5 days ago |
|
Aiken
|
Withdrawals | 7 days ago |
|
Los Altos
|
Login | 7 days ago |
|
Katy
|
Trading platform | 10 days ago |
|
Camden
|
Login | 10 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
-
Weston (@TheWestonEXP) reportedWhy is my @etrade Pro down in the middle of the god damn trading day... You PoS.
-
citizensdivided.com (@Visit_R_Site) reportedOver an hour of hold time and @etrade has yet to answer the damn phone. WTF.
-
Thomas 夏駿 (@acuedadamente) reported@etrade I am now in a queue for an hour long wait to ask why the have not unlocked my account after sending them all of them information they could possibly need. This is far from the only bank/broker I am a customer with, E-Trade has demanded more information than all of them.
-
shib lord (@InfamousCalls) reported.@etrade I cant even log in to my account... site or app wont load. WTF????
-
Equus ex Machina♘ (@lnxdork) reported@landforce Had no problem buying on @etrade
-
Brr_J_klop (@BrrKlop) reported@vjon91 @etrade That sad, I had similar issue but lucky enough I met brooks_cyber01 on Instagram, he helped me recovered my lost coin
-
TSDR Trading (@TSDR_Trading) reportedAnyone else having trouble with @etrade just now?!
-
Masonhack 1 (@1Masonhack) reported@etrade Kindly inbox me for help??...
-
Michael Braden (@blkhwksoldier) reported@etrade I tried to log into my account but got a message to contact customer service. Don’t have a problem calling. However I’m now on hold for 90min waiting to speak with someone and can’t get into my account!
-
shib lord (@InfamousCalls) reported@etrade cant even log in... WTF
-
shib lord (@InfamousCalls) reported@ETRADE down too.. how convinient
-
MHL (@Financi34544151) reported@etrade @etrade The absolute worst trading platform on the planet.
-
Beat (@BeatRichartz) reported@etrade Maybe hire some people and pay them well so waiting time is cut down, and while you're at it why the hell is there no asynchronous messaging feature? Requiring me to either wait in line on the phone or on your live chat is seriously wasting my time.
-
Bonnie-Annie Laurie (@Ldk02122) reported@etrade I have faxed, mailed my estate account application now I’m being asked to email it because it hasn’t been received! I verified addresses etc. after waiting 1 hour on the phone for CS. No one answers my emails. Horrible customer service.
-
slothie (@radicaldoode) reported@etrade wtf is goin on with ur pos website
-
Jam On It 🐲 (@MagplaneTechno1) reported@etrade Your system is down
-
jimmy williams (@Jimmyspolitics) reported.@etrade would you please explain why I have to wait 60 minutes to speak w a rep & your live chat isn’t available? I have plenty of money in my account yet you’re declining my card. This is REALLY awful customer service.
-
jim dominey (@JimDominey) reported@etrade Seminar registration doesn’t work. Email doesn’t work. Customer service might reply many days later. You want to be trusted but you can’t deliver on even the simplest tech. I have no idea why I’m still a customer
-
Steven Keeton (@Skeeton777) reported@acuedadamente @etrade I'm looking to jump ship. Used to like the platform and I felt it was easy to get in contact and questions were answered quickly. Not the case anymore. Why have a customer service button when there are few options that provide "service." Live chat not working is a joke too!
-
Josh Madeley (@MadeleyJosh) reportedHey @etrade a "greater than 90 minutes" wait time to reset an MFA pin is absurd. Not only is the music terrible, but there isn't even a call back option.
-
Brr_J_klop (@BrrKlop) reported@earthlo39816847 @etrade That sad, I had similar issue but lucky enough I met brooks_cyber01 on Instagram, he helped me recovered my lost coin
-
Cara+Camille Home and Linen Fragrances (@iAm_CheNasty) reportedWhat the hell is going on with @etrade ?! I made a transaction last Wednesday and it still HASNT SETTLED! WTF!
-
Paul Rizzo (@PaulRiz504) reported@etrade Fix your platform so I can dump these $ONL shares. I do not want be stuck bagholding this commercial real estate trash spin off from $O.
-
Michael Braden (@blkhwksoldier) reported@etrade I’m trying to log into my account and get a message to contact customer service. That’s fine, let me call. 90 min hold time? And no option for e-trade to call me back. Ridiculous.
-
TheOTCShooter (@otc_shooter) reportedThe amount of issues I face on the daily dealing with @etrade is unreal. Cant wait for my long terms to pop off so I can finally get tf off this awful app.
-
UncleDohDoh (@UncleDohDoh) reported@etrade I've attempted to call to unrestrict my account 3 times and have been currently on hold for over an hour. No explanation on restriction. Notification just says you need to talk to me. Well, I'm trying to contact you. WTF?
-
Zaynah💕🤽🏾♀️ (@queenzay_) reported@etrade Damn I also got banned for no reason but I got a recommendation to Rebooter_techz on Instagram and he got my account fixed he's the tech guy you need for your account recovery
-
Big ***** Bonpensiero (@overw8trader) reported@etrade back to back days 3 hour HOLD TIME. FIGURE IT ******** OUT YOU GUYS SUCK
-
Lee (@ldev117) reported@etrade Fix the L2 problems for OTC that have been going on for months
-
Vugh Luskr (@VLuskr) reportedJust checked my old and forgotten @etrade account. The merger seems not helping their support at all: live chat is unavailable, secure message sent option is apparently disabled. Is there a way to get in touch with them at all or time to take my money and run?