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E*Trade

E*Trade status: trading issues and outage reports

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If you are having issues, please submit a report below.

Full Outage Map

E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

  • 61% Login (61%)
  • 29% Website (29%)
  • 10% Trading platform (10%)
  • 1% Withdrawals (1%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

CityProblem TypeReport Time
Concord Login 1 day ago
Fort Worth Trading platform 7 days ago
Rochester Website 10 days ago
Clinton Township Trading platform 20 days ago
Franklin Login 21 days ago
Franklin Login 21 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • BrettErmilio
    Author Brett Scott Ermilio (@BrettErmilio) reported

    @etrade Bad look and no info on the downage. Def need to move a chunk of my money to my Fidelity acct so I can at least have more balance. This happens too often with this platform.

  • willdesign
    Will (@willdesign) reported

    @etrade Website and App appears to be down.

  • aashishpatil
    Aashish Patil (@aashishpatil) reported

    @etrade 3 days before tax deadline you choose to have system maintenance so I can’t access my tax documents.

  • jason_hemphill
    Steel_City412 (@jason_hemphill) reported

    @GailHedglin @etrade They’ve been ******* with my account all week. Every day this week I have not been able to make round trip day trades as if I don’t have over 25k. I’ve called them every day, they say they fixed it but same problem the next day. I’ve been on the phone with them for 1 hour as I type this

  • ppal4sure
    Ppal (@ppal4sure) reported

    @etrade is e*trade down? I am not able to access the account?

  • thes9h
    Saurabh (@thes9h) reported

    @etrade is down across all platforms. Is there an ETA or customer communication that we can expect? #etradedown

  • GailHedglin
    Gail (@GailHedglin) reported

    @etrade ITS UP NOW GUYS LOGIN!!!

  • GailHedglin
    Gail (@GailHedglin) reported

    @grigetio @etrade I'm on hold 25 mins..can't trade can't sell don't answer phone damn

  • JAMS9393
    Jay (@JAMS9393) reported

    **** @etrade this app is a piece of ****, system down on a trading day is unacceptable.

  • puregsd
    CS (@puregsd) reported

    @etrade is the worst online brokerage. They shouldn’t have a license. Their Premier team is completely unqualified and deceptive! Stay away!!

  • NerdRandy
    Randy Daniel (@NerdRandy) reported

    @etrade Very disappointed that the service is down and customer support wait times is long and ETrade hasn’t notified customers via any means of the outage of service.

  • glennymo369
    glenn mosley (@glennymo369) reported

    @etrade Does anyone know of a trading software closer to etrade pro? The new one is absolute **** and probably used to **** the user. I am easing into cash so I can leave this pos.

  • AAmerican2A
    A.American (@AAmerican2A) reported

    @etrade The entire E*Trade platform is down and has been for a while. Nobody answering the phone?? Provide an update!

  • JackJacobsonAZ
    StocksNDietCoke (@JackJacobsonAZ) reported

    @etrade how ******** do you trade when a stupid window opens up for tax reporting? Power Etrade is the bad

  • BrainiacBball
    Bball Brainiac (@BrainiacBball) reported

    @etrade why doesn’t the download feature in the portfolio view work at all? I’ve tried two different OS (windows and OSX), different browsers and so on. Keep getting “invalid rewuest” errors showing up in the csv file. This has been ongoing for months

  • peoplesaccord
    People’s Accord (@peoplesaccord) reported

    E*Trade down? Market orders are not processing and I can’t access my account. Not the first time, pretty ridiculous @MorganStanley @etrade

  • akshaysarraf
    Akshay Saraf (@akshaysarraf) reported

    @etrade Are you down? Can't login.

  • DavidB94509
    David Michael Berry (@DavidB94509) reported

    @BenBSP @etrade yes, cannot login just now

  • MattM0720
    Matt (@MattM0720) reported

    @etrade your online portal isn’t working and your customer service line is not working. What is going on?

  • fundmyfund
    🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) reported

    @ffllyer1 @etrade its all down

  • Mark_Lexus
    mark lexus (@Mark_Lexus) reported

    fix it @etrade power etrade app for $TSLA "No Options are available for the requested symbol"

  • bmrtraders
    BMRTRADERS (@bmrtraders) reported

    @etrade you owe us all big time!!!!!! That was the biggest system glitch ive ever seen 🤬🤬🤬🤬🤬

  • BabajiKaThullaa
    Dhongi Baba 🇮🇳 (@BabajiKaThullaa) reported

    @etrade What is going on? Orders are not going through. Customer service is on hold for 20 min. Are the systems down??

  • BluntForceOpt
    BluntForceOptions (@BluntForceOpt) reported

    @etrade The deterioration of @ETrade since the @MorganStanley takeover has officially hit a breaking point. Today is a total system meltdown--options data failing to load, charts broken, and the platform is completely unusable. I’m fortunate to trade on a proprietary platform that keeps me operational, but that doesn’t excuse this. Even as a secondary backup, this level of service is a slap in the face to those of us who stayed loyal through the 2008 financial crisis and decades of market shifts. What was once a reliable tool has been hollowed out by corporate arrogance and gross technical incompetence. If you’re a serious trader, this is no longer a safe or viable home for your capital. I’m officially moving all capital out and scouting a new broker for my secondary accounts. This clown show is over.

  • bomelettes
    Brahma 🐂 Report (@bomelettes) reported

    @triad311 @etrade Seriously, wtf!

  • 0to60in2point9
    Ty (@0to60in2point9) reported

    Whatever is going on it took down @etrade

  • BakkenShale
    Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported

    --- @etrade Your platform has become nearly unusable for active trading. Constant delays, broken links, and inaccurate data make it impossible to rely on. Real‑time performance shouldn’t feel optional. This needs serious attention. $MS

  • RaymondChurchi3
    PianoRay (@RaymondChurchi3) reported

    @TheTradingNinja 36 minutes on hold with @etrade only to be told yes we know parts of our system are down we are working to restore them asap.

  • GailHedglin
    Gail (@GailHedglin) reported

    @grigetio @etrade Etrades down can't login this is dangerous!! Can't sell

  • Bunty11311235
    Heddge (@Bunty11311235) reported

    @BenBSP @etrade If your in the trade and losing money take screen shots and file trade enquirey this common for Etrade in Feb they paid me for the app down issue