E*Trade down? Current status and problems
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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
- Login (61%)
- Website (28%)
- Trading platform (10%)
- Withdrawals (1%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Login | 6 hours ago |
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Login | 2 days ago |
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Withdrawals | 3 days ago |
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Login | 3 days ago |
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Trading platform | 6 days ago |
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Login | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Trade Millions (@trademillionss) reported@s_carlitto @etrade Yes man I have the same problem I’m so mad
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Joe jeffers (@Joejeffers13) reported@mikepaulwalker @etrade Exactly where I’m at with it. Like If all other brokers were stuck in the same boat wouldn’t be so bad, but if they the only one, whole different story. We will alright
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jtb3 (@jtb36) reported@muladamus @EricWooters @etrade using etrade pro on my desktop and no issues, but was not working earlier on my phone...
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Jimmy Dozier (@Caldera2700) reported@cheddar @etrade Wal-Mart and Target did just fine as long as any form of competition from other stores was shut down due to the Election Virus.
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CarlittoS (@s_carlitto) reported@etrade are you having problem to close positions? Ive been trying for more than 30 min!
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Joe jeffers (@Joejeffers13) reported@etrade can you please fix the ticker symbol $brtx? Worst broker ever cmon man
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Tomas the Frustrated Investor (@ALPacaUrfudge) reported@etrade wont let me transfer more funds, @fidelity is getting me into things I don't want and @Computershare is impossible to login to. I just want to buy certain stocks without a lot of bs. Maybe I'll check out Schwab.
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Dontchacano (@OnePercentDick) reported@etrade WTF? Why does it take you 44 trades to execute a 200 share sell of a HUGE ETF? 😒
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Blue Horseshoe (@BlueHors3Shoe) reported@SBF_Alameda Stick a fork in @etrade and traditional brokerages. This looks to be the future of tokenizing equities and 24 hour trading. When it melts up or down, can’t wait to see what happens.
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Lawyer Pete Schulte (@AttyPeteSchulte) reported from Dallas, TexasHey @etrade... your App is not working. Can you fix the issue finally?
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MFS Photography (@mfs_photography) reportedJust spent an hour on the phone with @etrade . Per CS all quotes come from a vendor and this appears to be an issue from their vendor which they cant troubleshoot. Was told could be anywhere from an hour to 1 day to update $BRTX $BRTXQ
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allostatic loaf (@allostaticloaf) reported@etrade, please resolve this $BRTX ($BRTXQ) issue.
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PatientMoney (@Rags2Ri12438714) reported@KobeEightyThree @etrade Schwab hasn’t either. So far as Incant tell they don’t know WTF is going on!🤬
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Yuen Lee (@yuenlee) reported@etrade After waiting for a total of 1.5 hours last night, I finally was able to speak with a customer rep. My problem isn’t standard and your FAQs did not help. I was instructed to call back today to speak to another team. Let’s see how long the wait time is for that...
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Joe jeffers (@Joejeffers13) reported@mfs_photography @etrade Sounds like BS. I would’ve told them I’m switching brokers. Not all brokers are having this problem.
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Mark fulk (@Markfulk1) reported from Cedar Mill, Oregon@etrade whatever you do don’t put money with e trade. It is easier to get the Pope on the phone than an e trade customer “service” person.
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Anders Green (@AndersGreen8) reported@etrade Hey guys, people have been asking for third-party 2FA support (like @Authy) for nearly a decade. Yes, we know, you have an existing, crippled 2FA password-addition hack, but you can make it better. 👍👍🙏
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Stock Market Dweeb📉 (@felon_fred) reported from Chandler, Arizona@OrgnlYangster @etrade @RobinhoodApp Very slow with deposits
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Presidential-J (@kingintraining1) reported@etrade I don't know what is going on... Ive mad a transfer over a week ago and its not on my account and customer service is non existent. Wth is going on!
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mark fishman (@xman19034) reported@etrade Online bond platform is down and has been erratic for a few days.
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MFS Photography (@mfs_photography) reportedJust spent an hour on the phone with @etrade. Per CS all quotes come from a vendor and this appears to be an issue from their vendor which they cant troubleshoot. Was told could be anywhere from an hour to 1 day to update
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StockRanger (@StockRanger_) reported@etrade terrible fills again on dip of $ISWH even hitting way above the ask. This platform is not for #otc
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The Tweetwit 🆘 (@TheTweetwit) reported@etrade E*Trade's customer service is the worst! Long waits! I'm closing my E*Trade brokerage account and rolling over my two IRA accounts. I'm going to open accounts with Charles Schwab. They actually have a customer service department who actually answers the phone in a timely manner.
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MULADAMUS (@muladamus) reported@EricWooters @etrade If you use @etrade .. Lets all like this and tag them to get their attention. Please fix $BRTX
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18inchestheComedian (@18inchestC) reported@etrade i need help! Where is your excellent customer service? Dm me!
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DanielGarcia (@ofset) reported@etrade dude fix your BRTX pricing. Kinda hard to trade
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CarlittoS (@s_carlitto) reported@etrade What’s going on with you guys? I am having problems with closing all my positions! And now after 2 hours later you execute me 2 orders !? I want a full refund!
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Robert Byers (@RByers89) reported from Indianapolis, IndianaLost 5% trying to sell when @TDAmeritrade went down this morning. Is @etrade or @RobinhoodApp any good?
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Brandon (@brandonhaines) reported@mfs_photography @etrade It would be nice to know what the hell is going on with $brtxq $brtx. Today is not the day for this to glitch.
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allostatic loaf (@allostaticloaf) reported$BRTX / $BRTXQ - @etrade website is working. Mobile app is still giving me problems.