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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (41%)
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Website (30%)
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Trading platform (30%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Mohnton |
Trading platform | |
| Laredo |
Login | |
| Needham |
Login | |
 Kralendijk |
Website | |
| Charlotte |
Website | |
| Elmont |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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smartesthuman
(@smartesthuman5) reported
@_____Tasia_____ @JohnMcIntyred2 @etrade Mine executed! Sold at 18.80! Can’t complain
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Bil
(@bilyoelin) reported
First Redditors have been shorting GameStop. Now @etrade is down. Something's up.
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GoldenFinest
(@GoldenFinest1) reported
@etrade This is ridiculous. Honest, small time traders are locked out of their accounts. I have lost a bit of money today and yesterday by being unable to access my E*TRADE account. Please fix this.
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aceviney
(@viney_cody) reported
@etrade been on hold for a hour and a half and done this 3 times today what do you want me to do when i need you guys to fix my account a d un restrict it dont know bout you but would not mind making money to help out the family
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TheOfficialBurnerAccount
(@TheOffclBurner) reported
@vasudevprasad9 @etrade No clue. But I just filed a formal complaint with the SEC while I wait.
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doubting Thomas
(@ThomasAFink) reported
@Guruleaks1 @etrade **Time for Maintenance**
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Timmy Time
(@TheRealestTim) reported
@etrade Are you kidding? How would you trade? E-Trade has been down for DAYS with NO acknowledgement to all of their angry customers! As soon as I can login, I’m transferring my money and taking it elsewhere. @etrade is a joke.
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Sarah Sweets 🤪
(@sarahthecheaz) reported
@etrade fix yourself
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Kevin Eckart
(@kevine323) reported
.@etrade your lack of transparency during your outage is terrible. Update customers on the current situation or risk losing them to other brokerages.
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Timmy Time
(@TheRealestTim) reported
@etrade @CitiesOfHeroes Working to answer calls as quickly as possible? With over one hour hold times? Do you even read your Twitter comments? Your customer service is a joke.
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Pat Tibo @pat_tibo@bitcoinhackers.org
(@pat_tibo) reported
Is it really happening @RobinhoodApp @TDAmeritrade @etrade Are down? Oh what a coincidence
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Josh WB
(@josh_wb82) reported
@TMSeid @etrade Don’t need a professional to help me just need them to do what they’re paid to do and fix a wire issue but thanks for the insight.
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WalterTrades
(@TradesWalter) reported
@ClairvoyantINVT @etrade @TDAmeritrade They would call it a glitch but yet they added below everyone
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Dan G
(@DanG52992032) reported
@GRANTSRNTS I didn’t panic sell but if the trading platforms didn’t freeze everything and allow for some bullshit ... this would be at 50. **** the banks and **** @etrade and @TDAmeritrade .
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Jonesingforgood
(@jonesingforgood) reported
@etrade Fix your bullshit NOW you mother ******* or I'm moving all of my money out today!
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Michael Stone
(@MichaelPStone) reported
@JohnMcIntyred2 @HybridTrap @etrade They executed an order eventually for me this morning where I had no funds for it. They’re now saying I owe them $4,000. Where ******** did I sign up for that? Been on hold for 3 hours.
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Akif Cogo
(@AkifCogo) reported
from
St. Louis, Missouri
@G8NNER @tmurphy432 @etrade I know that etrade and few others blocked trading for GameStop and AMC if I remember correctly. That may be a reason for the issues you are having.
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Dehmann Dreamn'
(@rocks_lg) reported
@ClairvoyantINVT @etrade @TDAmeritrade 20% of portfolio and every buy/sell order gone between 9:35 and 10:50 while "servers were down"
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Jay Dom
(@SwFloridatrader) reported
@ClairvoyantINVT @etrade @TDAmeritrade Was totally planned and uniform across all otc. ******* illegal as ****!!!!
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Red
(@dklred3) reported
@etrade app has been causing me issues all day! #timeismoney
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Michael Levine
(@mlevine630) reported
@jimcramer @etrade said they’re sorry about their website crashing which led to large losses. They said the best they can do is $100 credit. Can you please shed some light here? I would love to know if other traders experienced issues. Any response or retweet would be grtly appr.
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TheOfficialBurnerAccount
(@TheOffclBurner) reported
@etrade I have been on hold for over 5 hours now...do you no longer service customers who have their money with you? I foresee class actions on the horizon.
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pennystawkcawk
(@pennystawkcawk) reported
@etrade im trying to sell a position and etrade pro is saying shares are in the position but the position still is open?? Please help
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lIIllIIlllIIIIllIIIl
(@G8NNER) reported
@AkifCogo @tmurphy432 @etrade Yeah there was a momentary halt on trading for those stocks but my issue was Etrade platform going down and users were unable to log in at market open.
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Brizzyy
(@BBrizzyy) reported
@etrade Quit playing with my contracts I know the risks I’m taking I want my damn money 😭
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Tactical Trading (Penny Stocks)
(@JohnRSpano1) reported
@ClairvoyantINVT @etrade @TDAmeritrade I cant get into my Macbook until tomorrow. I had my wife call Apple & they cannot fix for 24hrs.. REALLY STRANGE.
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Timmy Time
(@TheRealestTim) reported
@etrade No platform access for the fourth day in a row as it says my account is “restricted.” ZERO customer support. @etrade doesn’t even acknowledge the problems and give updates on Twitter. They are finished. What a third rate company. Looking forward to the class action suit!
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our leaders despise us john mac
(@JohnMcIntyred2) reported
@urmomzcuntthen @etrade Between E-Trade not moving sales from GME into my purchasing power to what Schwab and Td ameritrade did today, there ought to be a lawsuit. But we're the bad guys
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Stacy Gomez
(@st8cygomez) reported
@etrade your hold and chat times are RIDICULOUS and it's been 72 hours on my email issue.. what is the problem?
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Matty O
(@thereal_MattyO) reported
@etrade I’m not able to access my account. I’m told password is wrong, I reset it, still not accepted. Please help