E*Trade

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

E*Trade Outage Chart 02/18/2025 23:20

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Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

  1. Website (44%)

    Website (44%)

  2. Login (39%)

    Login (39%)

  3. Trading platform (17%)

    Trading platform (17%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesBlauvelt Login
United StatesClaflin Website
United StatesWesterville Website
United StatesNew York City Website
United StatesLa Quinta Website
United StatesMeeker Website
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • robs3131 Robert (@robs3131) reported

    Hey @etrade your ‘customer service’ wait times are atrocious - I was on the phone on hold for 2 hours yesterday and 1 hour today. Unacceptable!

  • schuylm Schuyler Moore (@schuylm) reported

    @etrade your site is down are you kidding me

  • itsdemoe DonDemoe (@itsdemoe) reported

    So @etrade PowerTrade is down this morning ? Hope you guys have insurance or how do folks do business now ? #etrade #upgrade

  • DiscreetCharmer steve (@DiscreetCharmer) reported

    @TipsTravis @etrade the mobile app seems to work. I'm having same trouble on desktop site tho.

  • robbiewriterdir Robbie Norris (@robbiewriterdir) reported

    @etrade @TheReelPandora ETRADE log-in down??? Your platform F'd me this AM!! #etrade

  • ScottL0413 Scott Lehman (@ScottL0413) reported

    @CagerCreel @etrade Cancel and go with Robin Hood, it is absouloutely ridiculous that we pay them for this type of service.

  • JackSouthgate2 Jack Southgate (@JackSouthgate2) reported

    @a1core1 @etrade I'm getting the same issue...

  • JermainGarcia Jermain Garcia (@JermainGarcia) reported

    @ztmingus @etrade Are they down?!

  • John_S_Sears John Sears (@John_S_Sears) reported

    The customer service at @etrade is just awful

  • Presidentspank1 Biden is the President-Elect 🇪🇺🇺🇸 🏳️‍🌈 🏔 (@Presidentspank1) reported

    @etrade can't access my account. Http/1.1 Service Unavailable

  • a1core1 Alcore (@a1core1) reported

    @etrade what’s going on with Powers we trade? I’d love to actually trade at the open. Down completely? Really?

  • Pretzel_Logic_1 Jeff "Beto" Rondali (@Pretzel_Logic_1) reported

    @TheReelPandora @etrade Power E*trade totally sucks... I hate it sooooo much... I've used Pro for years, but they removed the scanners, and are try to get me to use the very, very weak Power E-Trade... That will NEVER happen... Power ET is awful. This is a deal breaker - F**K Power Etrade

  • FollowGonda John Gonda (@FollowGonda) reported from Forest Hills, Michigan

    @etrade is it normal to be on hold for 39 minutes and counting trying to reach customer service? #FAIL

  • timwmson Tim Williamson (@timwmson) reported

    @etrade @TheReelPandora Power @etrade is extremely slow to load this morning.

  • SnehalPat3l Snehal Patel (@SnehalPat3l) reported

    @Fidelity decided to part the ways due to poor customer service after almost 12 long year. Whom should I trust going forward @TDANetwork or @etrade to transfer my entire portfolio

  • StonksDudeBro SPAC Train (@StonksDudeBro) reported

    Yo...@etrade your pro app is not working.

  • ScottL0413 Scott Lehman (@ScottL0413) reported

    @etrade I have to tell you E-Trade, as a new customer you have probably the worst customer service I have ever experienced. 4 hour hold times are not OK.

  • vincechase215 Vince Chase (@vincechase215) reported

    @etrade what’s up. Y’all platform not working and costing me money

  • mtayvaz Ahmet Ayvaz (@mtayvaz) reported

    @TwinsightPro @etrade very slow. Hard to get in and out.

  • Bruins_cup11 Neil Bifulco (@Bruins_cup11) reported

    @etrade @TheReelPandora Yes I cannot login either

  • RumbleSubie Subie Rumble (@RumbleSubie) reported

    Guess what, @etrade, not only am I still on hold (248 minutes), but you don't answer your messaging service via the website (230 minute wait time to go), you don't answer your Facebook messages, you don't respond via Twitter. Who is running your custom service department?

  • carlomarketer Carlos Hernandez 🚀 (@carlomarketer) reported

    @etrade the power E*TRADE is down??

  • anand_rohra Anand (@anand_rohra) reported

    Hey @etrade , can you please implement some sort of wait time estimate when a customer calls in to speak to a service associate. 3 calls of 40+ mins and I am yet to connect with someone who can help me.

  • mahoganytresure Just a city girl trying to make it in this big 🌍 (@mahoganytresure) reported

    I'll be glad when I'm able to take my portfolio from @etrade to another broker because they do bad business and their customer service sucks!!

  • KeithSendzik KJS (@KeithSendzik) reported

    @etrade when are we going to clear these lag issues off the open, this is crazy to have to wait 10-15 minutes into the open on high volume days to be able to have software run smoothly

  • a1core1 Alcore (@a1core1) reported

    @etrade what’s up with Power E*TRADE? Completely down? Really? At the open during volatility, not cool at all. Please fix this nonsense.

  • anneliesehope anneliese (@anneliesehope) reported

    @etrade please save me from @TDAmeritrade. Their customer service is terrible. How do I open an account?

  • JenLDaniels69 Jennifer Daniels (@JenLDaniels69) reported from Palm Coast, Florida

    @etrade you continue to advertise on a network which promotes lies regarding our election process? This has contributed to the act of Sedition which caused the death of five people. Blood is on your hands.

  • ralstats Deb (@ralstats) reported

    @etrade momentum bar is not working.

  • ztmingus Zach (@ztmingus) reported

    Name a worse customer service experience than @etrade. I’ll wait.