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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (42%)
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Website (31%)
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Trading platform (27%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Needham |
Login | |
 Kralendijk |
Website | |
| Charlotte |
Website | |
| Elmont |
Login | |
 Wellsford |
Login | |
| San Francisco |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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A Rogue Bible
(@A_Rogue_Bible) reported
@etrade fix your ****!
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Monique
(@spinmesomesugar) reported
Thanks @etrade this is only the third day I’ve had these egregious wait times only to never have my issue reconciled. Also, why does your rep have a rooster crowing in the background?
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Aaron Jonas 💎🇺🇲⛳
(@AaronHJonas) reported
@etrade seriously.. wtf?
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Ben Cavey
(@ben_cavey) reported
@etrade let’s advertise when we can’t even service our own clients - lost so many hours of my life it’s a joke
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MFS Photography
(@mfs_photography) reported
Anyone else having trouble with their broker? I cant log in to Etrade or Ameritrade @etrade $BRTX $ENZC $OPTI $SEGI
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Michael Vargas
(@Michael_Vargas) reported
@etrade What is going on with your guys app I cannot sign in. You guys are losing me money today I am thinking of leaving this platform this problem happens too much
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Leo
(@LeoTheGreat300) reported
@etrade , wow. How can your platform be this bad? Spending too much on commercials, not enough on the product. Smh
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PATRIOT458
(@RACECOOLANT) reported
@etrade wtf???? You guys are costing me a **** ton of money! Can’t log in on the app or website. Great. Shouldn’t have ran the Super Bowl ad if you can’t handle the traffic
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Bruce Wayne
(@BBCxJONESs) reported
@etrade yooo wtf I can sign into my account smh
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jmoneymoves247
(@jmoneymoves247) reported
@etrade fix your ****!!!
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DefinitelyCameron
(@DefinitelyTech) reported
@etrade Ive been trying to contact your customer service for 2 weeks now with calls over an hour long to re-activate my account. Maybe instead of SB ad, spend money on helping the customer?
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Saul
(@adam49922419) reported
@etrade Let's share an Etrade experience. 5-hour wait to speak with someone. They immediately transfer you to a "Trader." Trader doesn't care to solve problem, and you just wasted 5 hours of your life.Rinse&Repeat,same experience.2 weeks later same problem. Case is still open
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Saul
(@adam49922419) reported
@fastnlite1 @etrade Bad is an understatement. They just don't care about their customers and it's obvious
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Sometimes known as Rotorius.
(@Iecere1) reported
@yardmaster14 @etrade @RobinhoodApp Fair. Not all farts smell bad either.
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Michael Vargas
(@Michael_Vargas) reported
@etrade You guys need to please get your app together because I cannot sign in and you guys are losing the money right now I don’t have access to my computer today but I’m only able to be on my app
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Bill Muncher
(@BillMuncher) reported
@Maximus_Holla is gonna be mad. @etrade is down again
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Deep Madan
(@dmadan81) reported
@etrade customer service is completely inadequate
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Tabitha Morabito
(@Iluv2zmzm) reported
@etrade i still can't log in to my account, you going to fix your website or nah??
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romeo
(@iRomeoMedina) reported
@etrade you’re awful stop promoting your brokerage. Didn’t know anything could be worse than @TDAmeritrade
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BelowSeaLevel
(@below_level) reported
@traderjon01 @TDAmeritrade @etrade How? What are they doing? Fidelity was slow on my selling $SNDL.
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Michele
(@Michele97076252) reported
@RACECOOLANT @etrade Same problem here! It completely froze on me!
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True Arizona Patriot 🇺🇸 🌵
(@GhostsAndGold) reported
@theunknowntrdr @etrade I have both E*TRADE (s/u for comp stock plan) TD (personal, I like T or S). Just started trading again been using E* but it’s super slow this morning!!! Thinking of moving everything over to TD
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Leo
(@LeoTheGreat300) reported
@etrade might be the worst platform on the market
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Igor
(@bodnarchuk_ihor) reported
@etrade Whats good of it if you app is being slow and kicks ppl out when there is load smh
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Jason Curry
(@jasondcurry) reported
@ChristoCinco So frustrating! Bad @etrade !
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Ron Active
(@MajorGainz7) reported
@etrade Why are you guys playing with traders money???? App not working well. Can't place order or sell
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J Stonks
(@JackfooStocc) reported
Y’all can **** on @RobinhoodApp for being sleezy but I STG @etrade is the most piece of **** app for trading. I’ve been trying to withdraw my settled cash for weeks now & they say they are “too busy and to call customer service” ... no one has answered customer service in weeks
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Timothy Ly
(@TimothyLy15) reported
@etrade Why have your wait times for customer service been so horrendous? I mean an hour? Cmon!
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Smart boi
(@waffloop) reported
@Crisneros_ @jlong78la @etrade Nah, I’ve not had any login issues but I’ve had difficulty getting in touch with customer services. It either never works or the wait times are nuts.
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Kane Investments
(@KaneInvestments) reported
Anyone else having problems with @etrade again? I feel like it’s every morning now. Takes forever to load my portfolio.