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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (60%)
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Website (28%)
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Trading platform (10%)
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Withdrawals (1%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Aiken |
Withdrawals | |
| Los Altos |
Login | |
| Katy |
Trading platform | |
| Camden |
Login | |
| Chicago |
Trading platform | |
| South Dennis |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Gilly
(@Gillylife312) reported
@etrade worst service. Couple hours of waiting for trade desk to answer & still waiting. I’m done with your brokerage. If I was in a position , I would of lost everything and you wouldn’t do ****. Let the retail sink. Just like #Robinhood
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En_CHILL_ada
(@ada_chill) reported
@etrade I STILL CAN NOT PLACE ORDERS???? WHAT. THE. ****. I have been a customer for years. I thought you were a legitimate brokerage. Fix your ******* problems or face class action lawsuits just like @RobinhoodApp THIS IS MARKET MANIPULATION.
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Mr. Moneyhands
(@moneyhandss) reported
@KingShard1 @mjm8686 @etrade Yea problems with buying today, this will fly $opti
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Arealpuppers
(@Thoughtcrime20) reported
@etrade you guys are a scam! On hold for two hours! You won’t let me use my money. App is down! Wtf!!!
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Gorgo
(@MulletTrader) reported
@md_proctor @CordovaTrades @etrade Similar problem with E*TRADE Pro this morning. Market orders didn’t fill so I canceled them and the orders showed up as canceled in my order screen. I did this twice. Then they showed up in my open positions so I had 2x the original order going the wrong direction. Frustrating!
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Davis Harstad
(@DavisHarstad) reported
@Amp_Trades @etrade TOS did that to me today. Was moving my limit order down the list on level 2, went blank and filled me where it froze. WTF
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cmccrory
(@plasticdoor) reported
@DSmith39 @etrade I think the big problem is that E*TRADE isn’t really E*TRADE anymore, it’s Morgan Stanley, so it’s now just like your father’s brokerage.
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G-Know
(@FibonacciSQNC) reported
@tastytrade Wow…i needed a new broker cuz @etrade POWER Etrade platform is made my Fisher Price so I tried you @tastytrade But it seems you can’t even get simple login/passwords correct. And you want me to FUND an account now? LAUGHABLE u had one shot…on to the next one!!!
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Matt Franco
(@francomc) reported
.@etrade you know you f’d up when your customer Svc chat has a waiting time over 177 minutes. #CXissues #NPSfail
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cmccrory
(@plasticdoor) reported
@etrade You know, E*TRADE, an apology would really be nice. Your customer service is horrible!
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✭RederekJames✭
(@RederekJames) reported
@etrade slow as hell today. I haven’t made one single trade, it’s lagging, charts aren’t current. Weak performance by them today.
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Darth Mf Vader
(@WallstreetTaker) reported
@etrade 7k loss by you I made up . You clearly showed the public you choose institutions over your customer base .
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Nit2Win
(@SiCkEst_2) reported
@CordovaTrades @etrade Very slow today. Hard to login and trade. It’s cool now!
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Bill S
(@bills73) reported
Never had a problem with @etrade till today took 10 minutes to execute trade on LODE couldn’t cancel and took another10 minutes + to sell it came out even.
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KP
(@Kwaz128) reported
@etrade Just signed up with etrade a few days ago and already can't trade smfh try to login and it tells me to call a 1800 number😫that I've been on for more then an hour now. They let me fund my account asap though!
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Jet
(@ChristinSemaj) reported
@etrade fix your servers and app!
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Chris Wall
(@Chriswallback) reported
@ImAPhool @etrade This whole ordeal has been terrible. Don’t remember this happening when $KODK when it was corporate making those millions. Such a shame
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Gord
(@DeVouge) reported
@jablamsky @etrade Had the same problem with RBC again.
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Shabba Ranks
(@ispcolohost) reported
@uMadBro9000 @etrade I just opened an account with them last week; have not been able to log back into it to verify deposit account for two days now. Tried multiple browsers on two computers. Have not tried app but if the site is this bad I have no confidence in them; going to move elsewhere.
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Jet Set
(@RVA2NYC) reported
@Gear_Fund @etrade @WebullGlobal I’ve had my share of issues with WeBull unfortunately... I’m moving all my assets to fidelity as they seem to be the only ones that worked this am and NOT restricting stocks
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NYCMUSICLOVER
(@nycmusiclover) reported
@TDAmeritrade @Fidelity @etrade just curious - what are your customer service response times that a customer can expect if you have an issue trading?
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Robert Broome
(@StratagemC_CEO) reported
Anyone else having issues with #ETRADE @etrade this morning? I always keep multiple tabs open to various stocks and every tab login logs me out of the rest of them. Ridiculous.
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Chris Reynolds
(@crey0216) reported
@ChartingOptions @etrade I had this issue with Schwab last week. Horrible and unacceptable. I worked at E*Trade in 2000; I would have thought they would have figured this nonsense out since then.
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Happy To Correct You ☁️
(@justpersnickety) reported
@etrade Can y'all make sure the app is working ? It was NOT working so hot this morning.
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D Read
(@maximumdread) reported
@etrade all it took was 3 hours for you to turn me from happy customer to 90% sure I want to leave. It's not the outage; outages happen. It's the silence, & reports that when people get through they are told everything is fine. Regain my confidence? Comm & transparency, please
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B Baker
(@Bbaker100) reported
@CordovaTrades @etrade I know TD Ameritrade was broken for a while this morning
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AJA4
(@j_aja4) reported
@jablamsky @etrade Same problem with @etrade here too.
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Craig Byerlee
(@cbyerlee) reported
@ChartingOptions @etrade Never an issue with Fidelity.
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Jet
(@ChristinSemaj) reported
@etrade not working for me not even letting me place a 1$ stock trade when I have non-margin cash available to trade continues to say insufficient funds .
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Michael
(@GreenBerettrade) reported
@etrade Fix your platform!