1. Home
  2. Companies
  3. E*Trade
E*Trade

E*Trade status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

  • 34% Login (34%)
  • 31% Website (31%)
  • 29% Trading platform (29%)
  • 6% Withdrawals (6%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

CityProblem TypeReport Time
Rohnert Park Login 5 days ago
New York City Website 10 days ago
Indianapolis Trading platform 10 days ago
Seattle Login 17 days ago
Seattle Login 23 days ago
Township of Evan Website 23 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • Neshimu24
    Neshimu (@Neshimu24) reported

    @etrade theres an outage and yall dont say **** ?!?!?

  • SYEtrade
    S E (@SYEtrade) reported

    @etrade app and website down?? Can’t load pages. Can’t transact on positions

  • QuinnHaze
    School Boy Q (@QuinnHaze) reported

    Etrade is down... get your **** together or I will leave the platform after nearly 20 years of being a customer. @etrade @MorganStanley

  • TrevorGirlDad
    Trevor Robinson (@TrevorGirlDad) reported

    It's incredible how frustrating @etrade is to deal with. Worst support, every back and forth takes 3-5 business days, no updates unless you reach out to check in, and the list goes on.

  • buyittradeit2
    buyittradeit (@buyittradeit2) reported

    @stockmom I could have with prop firms but turned two down. I did not know enough about the companies. But its a good way to learn to daytrade. I wish @etrade would ask me though lol

  • 10loris
    10loris (@10loris) reported

    @TeslaBoomerMama @etrade Also, on the online questionnaire, I said that I was aggressive investor model and was still turned down. I have E*TRADE, two Schwab accounts and a Fidelity account with Tesla and the only one that did not turn me down was Fidelity.

  • Bekim1977
    Bekim Rizvani (@Bekim1977) reported

    @benjune @etrade yay We're experiencing technical issues, but your account is still secure. Please try again later. Some or all of your account balances cannot be displayed or included in your total assets, but your accounts remain secure. Please try again later.

  • XSpark10
    FTF 📜 (@XSpark10) reported

    @CharlesSchwab Open AI is going to go down in flames once the public realizes that they stole all YOUR ******* Data to train its model. Isnt that nice, smart AI but YOU WILL NOT CASH IN ON THIS THEFT @SchwabResearch @etrade It will not happen. It just isnt right to cash in on murder.

  • CharlieBHarper
    Charlie Harper (@CharlieBHarper) reported

    Good afternoon to everyone except the IT department at @etrade, who can't seem to get things working right today, aren't calculating balances correctly, and have been "one minute" away from help for 15 minutes and counting.

  • PPortfolioooo
    PaulsPortfolioooo (@PPortfolioooo) reported

    @TwoThreeXYZ @etrade please @CharlesSchwab wake ******** up and do something

  • CandyDrenn30687
    Candy (@CandyDrenn30687) reported

    @etrade We're still waiting for a call back from @etrade customer service made on Friday to verify we are who we are since our phone number changed! Frustrating Opened a @RobinhoodApp to invest in SPCX

  • Super_DaveO
    Fibonacci's Ghost (@Super_DaveO) reported

    @SimpleStocks_ @etrade Worst move I have made moving to them from schwab.

  • LighthouseCap
    LighthouseCap (@LighthouseCap) reported

    One person has been on the phone with five different people over there. Pathetic Terrible system. Fix your archaic **** @etrade @MorganStanley

  • darrenhydro
    Darren Wilson (@darrenhydro) reported

    @etrade Can you guys stop with the damn "come trade crypto now!" pop ups inside the customer accounts on the website? Morgan Stanley is turning E Trade into Twitter.

  • BullTradeBuyer
    ₿ull Trade Buyer (@BullTradeBuyer) reported

    @etrade has been down for at least 15 minutes now....

  • nitsujader
    Justin Reda (@nitsujader) reported

    Hey @etrade since your feedback form fails to submit: Got locked out of my account because you decided to send a text message without mentioning that message is coming. This is a terrible user experience and is making me consider closing the account. There is no way to turn off that setting either? I just need to expect some trades might have a confirmation follow up now? wtf?

  • MvStangs77
    Gary Emanuel (@MvStangs77) reported

    @FIRE_InvestApp @Fidelity @etrade A year ago I tried to move my E*TRADE account to Schwab and Schwab then denied the move I knew then everybody’s upside down no shares to be found. The Domino’s are going to fall McCabe is playing 3-D chess.

  • benjune
    Ben June (@benjune) reported

    Anyone having issues with @etrade and sending orders? I try to send and it's swirling.

  • CharlieBHarper
    Charlie Harper (@CharlieBHarper) reported

    @etrade A day or so after the initial exchange, I got a call from someone at @etrade. He immediately asked me to give him personally identifiable information. This is one of the worst practices across multiple industries that is helping propagate identify theft. It needs to be banned.

  • Mama_Asp
    Mama Asp (@Mama_Asp) reported

    @etrade 's hold music has now given me PTSD. I have never had such poor customer service in my entire life! A month into this nightmare and I still have no access or answers.

  • shilohsox
    shawn (@shilohsox) reported

    @TLAMB91 @etrade You know you're having a bad day when the Kermit memes come out lol

  • joefarrier
    Joe Farrier (@joefarrier) reported

    @BLSmith2112 @TeslaBoomerMama @etrade I'm very confident that's the case. Those questions read like a bad HR questionnaire for a job posting. They don't work well either. Bummer, sorry that happened to you.

  • qmsexpert
    Artificial Artwerks (@qmsexpert) reported

    @etrade Stay away, if you are not aware of the **** etrade pulls you have no business enrolling , take it from somebody who definitely was run through the ringer by them ...and their customer service is sub par.

  • jayrfletcher
    Jay Fletcher (@jayrfletcher) reported

    @etrade @MorganStanley Need someone from Executive Customer Support to contact me ASAP. My son had 3 legitimate, authorized transactions unexpectedly reversed from his account—including a $5,650 payment, a $3,800 PayPal payment, and another Robinhood payment.

  • DickJunkins
    Richard Junkins (@DickJunkins) reported

    @etrade I call it bad AI

  • byehiselllo
    hi (@byehiselllo) reported

    @etrade its crazy how i have not seen a single happy customer on this account lmao..

  • HamweeHammy
    Hammy (@HamweeHammy) reported

    @etrade sir please fix website

  • JulioGlo92
    Robert J Gallo (@JulioGlo92) reported

    WTF @etrade why aren't you accepting opening orders for $FAMI? If I want to speculate, why are you blocking me from it?

  • ASJUBAAL
    AJBAL (@ASJUBAAL) reported

    @etrade and @jpmorgan are THE WORST

  • CharlieBHarper
    Charlie Harper (@CharlieBHarper) reported

    And after getting an agent, telling him the problem, I got a boilerplate answer about how balances are calculated rather then the agent addressing the error. His follow up - after 20+ minutes of wasted time - was to tell me to call @etrade. We've institutionalized failure.