Is E*Trade down?

I’m going to lose my ******* mind with @etrade EVERY time I fund my account, the money gets rejected and sent back to me. I just want to buy some ******* stocks how do I avoid another 80 mins on a line waiting for help? This has happened 3 times now

I apologize for the letting the stock market down today. Blame it on @Etrade for kicking me off. Tomorrow #DDTG is back at @trade0us I will return the stock market to glory.

Anyone else having issues trying to get intouch with @etrade customer service?? So frustrated! Any others anyone can recommend so I can switch? #pennystocks #reliableplatform

@etrade Your customer service is horrible. Why make it such a pain to do business? Chat help rarely available, email takes a week. Been trying to open a retirement acct with you guys for over a week. Don’t blame it on the pandemic either.

Is it possible to have someone from @etrade customer service call me back? Do you even have reps working phones? I have tried over the last week and have been hung up on before speaking with a person (twice), and the rest of the time I have been on hold for over an hour.

@etrade your customer service is painful. I'm trying to open a coverdale account for daughter and have had to call customer service 3 times, each time on hold for an hour plus. Still no account. I'm ready to switch to someone else.

.@etrade's customer service has become horrid. Haven't heard back to my inquiries in 24 hours now.

@etrade nice headline...market up 5 days straight but down today on virus surge...hasn’t the virus numbers been going up for over a week and the market has up like a rocket...but I guess people just realized today the virus numbers are up?

@etrade who on earth is doing your marketing? He is not exactly a pro trader but to kick an influencer with almost 2 million followers off your platform is one of the most ill thought out marketing choices I have seen. He is right, your platform should not crash at the bell....

@Alex_Thurber @etrade Customer experience matters and it impacts retention rate. Companies that do it right differentiate themselves from the rest.

@petaluma @etrade Fix your service problem instead of stupidly forecasting market

@etrade @jaydestro No one can get through to your customer service number. I’m calling Morgan Stanley next

@FinFreeFlex @etrade E*Trade support by far the worst of all brokers I’ve used. Jmo.

@etrade why is it so hard to get in touch with someone from customer service

I don’t know what is going on at @etrade , but I have had no luck getting customer service on the phone. Waited 30 minutes first time, 1:15 second time, and now am trying again. 3rd time the charm? #sickofholdmusic

@etrade can someone please contact me - I have been waiting for 3+ days to receive help for over a week.

@WolfOfWeedST My glitch today said I was both up and down 50% on an option. @etrade

@FinFreeFlex @etrade @etrade is terrible to get thru to

@FinFreeFlex @etrade We sold customer service away for $0 commissions

@jaydestro @etrade 2 attempts today to reach support, waited 50 mins each. Any idea what's going on? They're usually pretty good. Holiday?

@FinFreeFlex @etrade I have had the same issue all month. No bueno

I been on hold with @etrade 3 times today so far for over an hour and still haven’t had any reps answer the phone. At least give me the option to go in the que so I can get a call back without waiting for 30+ mins at a time for no answer. What happened to customer service?

Finally solved - this is broken @etrade

@etrade What is going on? I can't make a trade, live chat is down, and phone support is a two hour wait??

Hour and a half now @etrade this is really bad.

@etrade @tammydee76 This is broken

@etrade Okay - what's going on with your phone support? I understand these are challenging times but now I've been on the phone for an hour waiting for someone to answer. I'd happily work on line if I could but I cannot. All I need is someone to reset my VIP Token (not password)

@etrade I’ve been on hold for over 1 hour waiting for someone to answer to reset my online password - there has to be a better way. Please help!

@etrade I am a brand new customer and have been waiting for 57 minutes to speak to an agent. I am wondering if I picked the wrong brokerage firm. Do better! #etradefail #badcustomerservice

@etrade @Etrade - very frustrated! On hold for an hr by now (2nd attempt). Aside from missing out on trading opps (appx 20K cash sitting on appx 65K), we want to incl Roth contribution amts before deadline. I just need to reset my passw & online option not working!