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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (44%)
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Website (38%)
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Trading platform (18%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 North Port |
Login | |
| Maricopa |
Website | |
| Plano |
Website | |
| Ruskin |
Trading platform | |
| Dublin |
Login | |
| Torrance |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Daddy Long Shares
(@EngineerTree5) reported
Is anyone @etrade ???? My accounts are Null? Hoping this is a network issues and not a hack
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Jeffrey Axelrod
(@wisdom_jax) reported
@etrade you need to have better customer service than this! whats going on with your server sites?
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Brandon der Blätter
(@intcreator) reported
@armada_mondo @etrade I already waited once for 90 minutes on hold and they didn't fix it. I'm sick of waiting so I filed a FINRA complaint
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lastfewleft
(@lastfewleft) reported
@etrade Will you PLEASE stop pushing this down people’s throats?!?!? SHUT UP!
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Mark_Stanford
(@MarkSta80760393) reported
@usmcprice1990 @etrade same here. It went down for a minute or something
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Teddy
(@teddyru07013324) reported
@Ari_trades_ @etrade @MorganStanley pls fix
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Armada Mondo
(@armada_mondo) reported
Out of all the brokerage firms out there. None of them break down for no reason as much as @etrade. They refuse to get it together
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Navdeep Shergill
(@shergill) reported
@MarkSta80760393 @usmcprice1990 @etrade I can’t login either
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Paul Wall
(@swingtrader21) reported
@jbuberel @etrade Down for me. They are prob doing a system update but who knows.
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jacquie
(@NotMyName76) reported
@etrade hey my login info isn’t working and I can’t get through?!? What’s going on??
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Game Changer Capital (John)
(@gamechangercap) reported
@EngineerTree5 @etrade It’s down
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John J
(@JRambo0810) reported
@usmcprice1990 @etrade Same wtf
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Jason Buberel
(@jbuberel) reported
@etrade Are logins down right now for US customers?
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jacquie
(@NotMyName76) reported
@etrade What’s going on with your website/app?!? I cannot log in and no one is answering your help line.
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T Mar
(@Marmor50) reported
@etrade are you having online issues. Online access does not seem@to@be working
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GG
(@prettycoolvid) reported
@jbuberel @etrade i use mine and my moms and they're both down. the wait over the phone is 60+mins for customer service... something is def up
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☁️🍜YuriGod🍜☁️|oh shet pretty ok *****|
(@YuriGod_Numbers) reported
@faceofmyfather0 @etrade Wtf are you talking about??
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EL
(@ELNoriega28) reported
@etrade is your app/site not working?? I’m assuming by your over 60 minute wait time that something is going on. Please tweet back so I can hang up and go on living my life @BarstoolPrez
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LMW
(@PhillyGirl1109) reported
@usmcprice1990 @etrade Same! Can’t login
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MSTradeX
(@ms_trade__x) reported
@etrade I am not sure if there is a glitch on trade side or my account is compromised but while accessing etrade app it said that your password is changed. I reset my password immediately to be on safer side but now when I login, it doesn't show me any information.
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MagicMan
(@MagicMan1776) reported
@bear_fuker @etrade Damn. That sucks. They’re not letting me use margin and I’m not sure why.
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Thomas Price 💲
(@usmcprice1990) reported
Did @etrade get hacked or something? Or did I? Cant log in, says password changed, won't let me click forgot password. ********
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warrant buffet
(@timapplecook) reported
@etrade you going to provide an update on wtf is going on or nah? @sec
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Daddy Long Shares
(@EngineerTree5) reported
@prettycoolvid @etrade Just checked all possible URL combos. Nothing loads. Just blank data. Cache is empty The good news is that it looks like there is zero data - even the market is showing zero. The bad news is everything is zero
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jacquie
(@NotMyName76) reported
@etrade hey E*TRADE what is going on with your app/website. I’m extremely nervous with the frequent hacking notices. I can’t log in. I’ve never had an issue before and I can’t even rest my password because apparently it’s not recognizing my social online or by phone
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Mark_Stanford
(@MarkSta80760393) reported
@etrade Can't log in. Futures app is also down. Open back up
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I want it allllllll
(@TAKEOVER_Van) reported
@Lord_Willivm @etrade Glad I'm not the only one. Wtf
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Kyle Pratt ☠
(@KyleBPratt) reported
@etrade Every time I open the app my charts revert to “mountain” view. I then change it to “candle”. I have repeated this process 25 times today. Perhaps we could fix this when we have a moment? Thanks
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Daddy Long Shares
(@EngineerTree5) reported
Wonder when @etrade will open up fractional shares. It’s hard for the poor to get share(s) of $AMZN Please help
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oooBrite
(@TheLilBlond) reported
For active traders, what is your favorite trading platform and why? After 24 years @etrade as a Platinum customer I'm done. Info not credible, platform not dependable, eps dates mostly wrong, no customer service & lousy response time. That's just part of it. Thanks in advance!