E*Trade status: trading issues and outage reports

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 23, 1:00 AM EDT	0	0
Apr 23, 1:20 AM EDT	0	0
Apr 23, 1:40 AM EDT	0	0
Apr 23, 2:00 AM EDT	0	0
Apr 23, 2:20 AM EDT	0	0
Apr 23, 2:40 AM EDT	0	0
Apr 23, 3:00 AM EDT	0	0
Apr 23, 3:20 AM EDT	0	0
Apr 23, 3:40 AM EDT	0	0
Apr 23, 4:00 AM EDT	0	0
Apr 23, 4:20 AM EDT	0	0
Apr 23, 4:40 AM EDT	0	0
Apr 23, 5:00 AM EDT	0	0
Apr 23, 5:20 AM EDT	0	0
Apr 23, 5:40 AM EDT	0	0
Apr 23, 6:00 AM EDT	0	0
Apr 23, 6:20 AM EDT	0	0
Apr 23, 6:40 AM EDT	0	0
Apr 23, 7:00 AM EDT	0	0
Apr 23, 7:20 AM EDT	0	0
Apr 23, 7:40 AM EDT	0	0
Apr 23, 8:00 AM EDT	0	0
Apr 23, 8:20 AM EDT	0	0
Apr 23, 8:40 AM EDT	0	0
Apr 23, 9:00 AM EDT	0	0
Apr 23, 9:20 AM EDT	0	0
Apr 23, 9:40 AM EDT	0	0
Apr 23, 10:00 AM EDT	0	0
Apr 23, 10:20 AM EDT	0	0
Apr 23, 10:40 AM EDT	0	0
Apr 23, 11:00 AM EDT	0	0
Apr 23, 11:20 AM EDT	0	0
Apr 23, 11:40 AM EDT	0	0
Apr 23, 12:00 PM EDT	0	0
Apr 23, 12:20 PM EDT	0	0
Apr 23, 12:40 PM EDT	0	0
Apr 23, 1:00 PM EDT	0	0
Apr 23, 1:20 PM EDT	0	0
Apr 23, 1:40 PM EDT	0	0
Apr 23, 2:00 PM EDT	0	0
Apr 23, 2:20 PM EDT	0	0
Apr 23, 2:40 PM EDT	0	0
Apr 23, 3:00 PM EDT	0	0
Apr 23, 3:20 PM EDT	0	0
Apr 23, 3:40 PM EDT	0	0
Apr 23, 4:00 PM EDT	0	0
Apr 23, 4:20 PM EDT	0	0
Apr 23, 4:40 PM EDT	0	0
Apr 23, 5:00 PM EDT	0	0
Apr 23, 5:20 PM EDT	0	0
Apr 23, 5:40 PM EDT	0	0
Apr 23, 6:00 PM EDT	0	0
Apr 23, 6:20 PM EDT	0	0
Apr 23, 6:40 PM EDT	0	0
Apr 23, 7:00 PM EDT	0	0
Apr 23, 7:20 PM EDT	0	0
Apr 23, 7:40 PM EDT	0	0
Apr 23, 8:00 PM EDT	0	0
Apr 23, 8:20 PM EDT	0	0
Apr 23, 8:40 PM EDT	0	0
Apr 23, 9:00 PM EDT	0	0
Apr 23, 9:20 PM EDT	0	0
Apr 23, 9:40 PM EDT	0	0
Apr 23, 10:00 PM EDT	0	0
Apr 23, 10:20 PM EDT	0	0
Apr 23, 10:40 PM EDT	0	0
Apr 23, 11:00 PM EDT	0	0
Apr 23, 11:20 PM EDT	0	0
Apr 23, 11:40 PM EDT	0	0
Apr 24, 12:00 AM EDT	0	0
Apr 24, 12:20 AM EDT	0	0
Apr 24, 12:40 AM EDT	0	0
Apr 24, 1:00 AM EDT	0	0

At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

Login (60%)
Website (29%)
Trading platform (10%)
Withdrawals (1%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Fort Worth	Trading platform	1 day ago
Rochester	Website	4 days ago
Clinton Township	Trading platform	14 days ago
Franklin	Login	15 days ago
Franklin	Login	15 days ago
Washington	Website	15 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

Koushik Ray (@realKoushikRay) reported 1 minute ago
@etrade Why dont you post here how long will the outage last instead of leaving so many people guessing? If you dont have an estimate, that is fine too, but right now you have a lot of people anxious and helpless without any information.
PianoRay (@RaymondChurchi3) reported 2 minutes ago
@TheTradingNinja 36 minutes on hold with @etrade only to be told yes we know parts of our system are down we are working to restore them asap.
Mickey (@ELITESTOCKPICK) reported 5 minutes ago
@etrade You should focus on keeping your website up so it doesn’t go down on a trading day
Sean R (@PennS53313) reported 6 minutes ago
@etrade WTF is wrong with your trading platform.... its not loading. .. THIS IS UNACCEOPTABLE... how bout an update... the wait time to talk to anyone is over an HOUR!!!!! WTF??
Gail (@GailHedglin) reported 6 minutes ago
@etrade ARE YOU HAVING LOGIN ISSUES? I CANT GET IN PRO PLATFORM OR WEBSITE???? I'M ON HOLD ON PHONE 25 MINS
C (@Cofc64) reported 7 minutes ago
@etrade how come no notification of the site being down. Unbelievable. Do better.
7.7.7 (@DrARS77) reported 10 minutes ago
@bomelettes @triad311 @etrade Mine is down too
Lionel Li (@lionelistic) reported 11 minutes ago
@etrade Service is down? Phone line down?
Will (@willdesign) reported 11 minutes ago
@etrade Website and App appears to be down.
Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported 12 minutes ago
--- @etrade Your platform has become nearly unusable for active trading. Constant delays, broken links, and inaccurate data make it impossible to rely on. Real‑time performance shouldn’t feel optional. This needs serious attention. $MS
Andrew (@Andrew99Blue) reported 13 minutes ago
@Benjami18575241 @etrade So help me if they take the market down today and e-trade is off line...this is basically China at this point. Unreal. I was just getting ready to place orders and go to lunch. Come on @etrade not cool.
Grigetio Dodger (@grigetio) reported 16 minutes ago
@etrade If you want me to fix my margin call, you need to fix your website. Getting a little irritated here.
USAPatriotVA (@USAPatriotVA1) reported 17 minutes ago
@etrade down on option expiration day. Good Grief you hacks
⚡️420⚡️ (@WZ_420) reported 21 minutes ago
@TwoThreeXYZ @etrade The worst. Started using my Schwab / Think or Swim since E*trade got rid of Promain
ShaedyChirps (@ShaedyChirps) reported 22 minutes ago
@TimSpursFan @etrade as of like 2 days ago i put in the few dozen orders im doing today to save time, but thigns are down so much i think i need to shift my collars down.. it usually does take me hours... maybe this is a sign things will expire and then shoot up and that i shouldnt be capping gains?
Slexum (@slexum) reported 22 minutes ago
@etrade Why is the platform down?
Miko (@wintament) reported 23 minutes ago
@etrade now holding for 45 minutes!!!!! WTF!
ShaedyChirps (@ShaedyChirps) reported 25 minutes ago
@TimSpursFan @etrade well i mean things are down enough not much is going to get called away, but its also down enough abbv might be put away... i should look up that ex divident date since im sitting here refreshing
Nota Gaylib (@dfdfdfd243799) reported 31 minutes ago
@GailHedglin @etrade nope, still not working. Losing thousands.
Randy Daniel (@NerdRandy) reported 32 minutes ago
@etrade Very disappointed that the service is down and customer support wait times is long and ETrade hasn’t notified customers via any means of the outage of service.
Justin RootofGood, Worker Emeritus (@RootofGoodBlog) reported 32 minutes ago
@Guyon_FIRE @etrade Now that's the E-Trade "service" that I can't wait to leave behind forever!!
More Life Global (@richbydemand) reported 39 minutes ago
@etrade What ******** are ya’ll doing? You’re just gonna act like you didn’t **** thousands of people? My whole desktop app has been reset causing me hours of work just to reorganize my setup. Utterly ******* ridiculous
Steel_City412 (@jason_hemphill) reported 41 minutes ago
@GailHedglin @etrade They’ve been ******* with my account all week. Every day this week I have not been able to make round trip day trades as if I don’t have over 25k. I’ve called them every day, they say they fixed it but same problem the next day. I’ve been on the phone with them for 1 hour as I type this
Anthony Schumer (@ArthurSchl67247) reported 41 minutes ago
@etrade I am on hold with ETrade customer service (non customer service) for 54 minutes because, for technical reasons on THEIR end) I can't log into my account. At this rate the market will close by the time I get a person to pick up my call. I will be moving out.
][\/][ Eric ][\/][ (@EMznSanders) reported 45 minutes ago
@RaymondChurchi3 @TheTradingNinja @etrade I didn’t check. I went in to sell my positions and it went through. I just checked again and it’s down also.
Mickey (@ELITESTOCKPICK) reported 51 minutes ago
@Bunty11311235 @BenBSP @etrade How can you take screen shots if the app is down
Tru (@TrueStockData1) reported 53 minutes ago
Imagine being in trades and @etrade crashes. Can't login, can't access funds or trades, fully locked out while watching a trade slowly decay from profit to loss. This is BS
Gail (@GailHedglin) reported 58 minutes ago
@etrade ETRADES IN TROUBLE CANT LOGIN WEB OR PRO OR MOBILE BIG ISSUES IM ON PHONE HOLD 30 MINS
Peter Max (@PeterMax80) reported 59 minutes ago
Hey @etrade why does your network suck so bad?
Ejret Knudsen 🇺🇸 (@EjretKnudsen) reported 59 minutes ago
@etrade Down again.....