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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Website (41%)
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Login (41%)
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Trading platform (19%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Fremont |
Website | |
| Oklahoma City |
Trading platform | |
| Oklahoma City |
Website | |
| Wallingford |
Login | |
| Juneau |
Login | |
| Clermont |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Feldman
(@ComradeRobski) reported
Also, @etrade, your Fixed Income Specialist Donald Donahue is a rude, POS who shouldn't be anywhere near customer service. If he talked to me like that on the street, he'd be unconscious.
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GRACE ENTERPRISES
(@legpac) reported
.@Twitter @etrade Fix your app!!! It’s not working!!!
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Brianna Fraizer
(@ZombriTrader) reported
@SolasM3 @etrade They used to have a live chat support, but I haven't seen it available since Morgan Stanley took over. Etrade support is complete **** right now. Can't even send a new message from the message center. You'll get more support from a tree stump.
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Robert
(@RobertTheBot987) reported
@etrade Fix mobile app 😡
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SolasSlyM3
(@SolasM3) reported
@ZombriTrader @etrade Makes sense. That response from whoever is running their social media seemed like an eye roller. Near as I can tell, the customer support feedback page doesn't exist. It's not hard to imagine why, given the circumstances.
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Stonksrus
(@Stonksrus1) reported
@etrade Fix your damn mobile app.
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Not_Jim_CramerStockPicks
(@NotJCStockPicks) reported
@etrade y’all gotta be joking on these wait times… I waited over thirty minutes for y’all to “fix” and issue that is still ****** up and now it’s over an hour??? Yea I’d get less ****** on @RobinhoodApp
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Justin case
(@custincase) reported
@1337Ref @etrade You’re a terrible person, people shouldn’t listen to you anybody else is better
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TwointhePink
(@TwointheP) reported
Anyone else having issues with @etrade ?? #fintwit
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Siu Tang
(@SiuTang3) reported
@gunnerbean @etrade @JaySon81162428 Stay Away from ETrade, they have never compensated loss due to their platform error. Find another brokerage.
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STRATic-X 🇺🇸
(@jpd_1) reported
@gunnerbean @etrade @JaySon81162428 I've had a lot of issues with Power E-Trade, especially with scalps. I get my fill. I sell shortly after. Well I've ended up long and short on the same equity. This has happened at least four times! How does this even happen?
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Bacon Wizard
(@iholdbaggys) reported
If you’re looking for the absolute worst broker imaginable be sure to download @etrade
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Geechi Dan
(@realgeechidan) reported
@etrade What the is going on with E*TRADE app man? Why is it giving me errors trying to log in?
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Nathaniel Richards
(@i_am_B_Chill) reported
I really see why trader don’t rock mess with @RobinhoodApp That ish is trash. Definitely lost a customer #HoodRobbing @etrade here I come. #TakeMyMoney
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Gunner
(@gunnerbean) reported
@GeorgeOrRegina @etrade Hey it’s I got a question can’t find solution. In phone app when buy or sell position, I have to click confirmation for every lot that executes (1,5,10 cons). How can I remove this? If trying to scalp quick it gets really annoying. @etrade
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Gunner
(@gunnerbean) reported
@etrade Thanks and I’ve called but no help. There is no option to remove those confirmation alerts to click in ET app. There is in Pro. Do I need to stop using reg version? Thanks
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Rob Feldman
(@ComradeRobski) reported
@etrade, where customer service goes to die. How long are you guys (and a lot of other businesses) going to keep blaming bad customer service on the pandemic?
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George R.
(@GeorgeOrRegina) reported
Anyone else having trouble with @Etrade app? It's lagging and shuts off when I try to make an order or close a position and had percentages wrong. @Etrade please fix
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Kattlebass 🇺🇸
(@lkatalbas) reported
@etrade 30 minute hold to speak with rep and live chat not working. Who has time for this?
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Catalina Focsa
(@CatalinaFocsa) reported
@etrade I am trying to upload some documents and even though your upload option doesn't work and your support team is aware of that and has asked me to send them over email, no one seems to read that email and fix my problem. Moreover, I keep getting alerts about that.
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Ben
(@Ben45781333) reported
@etrade I keep getting a missing data error I think I’m missing money
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HahnSolo
(@__HahnSolo__) reported
@etrade the update on the app has bugs! Fix it!
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Rajani Kanth
(@RajaniK75681763) reported
@etrade not able to login? Is it down?
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Ben K.
(@realBearish) reported
@ekampf @etrade This has been driving me crazy. I’ve tried uninstalling and reinstalling multiple times. I think it’s something to do with real-time quote streaming after latest update. @etrade plz fix.
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STRATic-X 🇺🇸
(@jpd_1) reported
@Hoss163 @etrade You can't short them through Power E-Trade anymore. They give me a "hard to borrow" error message and says you can't go through Power E-Trade. Please tell me how many of these are hard to borrow?
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LS Myers
(@lsmyers58_ls) reported
@etrade Horrible company. Customer service non-existent. Do not use.
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KJS
(@KeithSendzik) reported
$PHVS available at many brokers to short this morning all under $5, and now main retail brokers restricting short access after all their clients got blown out short, @etrade main player, they double it on you and wont even allow you an opportunity to ride it back down, *****
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Ben
(@Ben45781333) reported
@etrade do not use them the margin rates are high and the app is broken…
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Ryan Madison
(@Maddog_882686) reported
@etrade app still not working!!
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Joe Cazz
(@Jcazz17) reported
@etrade ur app is a disaster today. WTF 😡😡😡😡