E*Trade

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

E*Trade Outage Chart 01/30/2026 22:45

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Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

  1. Login (44%)

    Login (44%)

  2. Website (33%)

    Website (33%)

  3. Trading platform (23%)

    Trading platform (23%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesPompano Beach Trading platform
United KingdomColchester Login
United StatesColumbus Trading platform
United StatesAtlanta Trading platform
United StatesLos Angeles Website
RomaniaReşiţa Login
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • xndra Xandra van Wijk (@xndra) reported

    @DrCarlisC @etrade No it’s for setting up a will via @Farewill. If I’d have foreign assets I can’t do the online service but have to do via phone with a lawyer (and thus more expensive)

  • pennypirate86 PennyPirate (@pennypirate86) reported

    @etrade So I can't access my money and you have no phone customer service now? How are you still in business?

  • pennypirate86 PennyPirate (@pennypirate86) reported

    @etrade 2 hours! No answer! Wtf?

  • racebrookstable Racebrook Stables (@racebrookstable) reported

    @dballz19 @etrade You might try a different browser. When they went down it looks like they left jump scars open. If you need to trade, change devices. @etrade

  • ErnestC_Smitten Ernest C. Smitten (@ErnestC_Smitten) reported

    @etrade Your pages for viewing orders and for viewing options chains have just now broken. Redirects to a page that just says "Error:" Was working a few minutes ago. Quote pages are still working (for now).

  • ghostplantrobot Ghost Plantrobot (@ghostplantrobot) reported

    @etrade What the heck is going on with your company? The website will not let me submit a beneficiary IRA distribution form. You won't fix this. You removed the option to send messages to customer service. You kept me on hold for 3 hours because you do not use a call back service.

  • ghostplantrobot Ghost Plantrobot (@ghostplantrobot) reported

    @etrade And on top of that, to complete the beneficiary IRA distribution form, your customer service rep asked me what I was using the money for. Since when has that been your business? It has never been asked of me by your forms or your reps in the ten years I have been with you.

  • thommic i_like_bb_stock (@thommic) reported

    @etrade this worthless security liquidation form is no longer working. It is important to get this fix since its the end of the year.

  • jennyfields79 Fielding2001 (@jennyfields79) reported

    Why hasn’t @CNBC said anything about @etrade being down all morning?

  • BenLeaf Ben Leaf (@BenLeaf) reported

    @etrade @thommic Yo @etrade the submit button to DRS my $GME stock doesn't work. Also, it doesn't work for 7,000+ of my friends over on Reddit. Fix your fuckery.

  • tweeez1 Kevin Gordon (@tweeez1) reported

    @etrade what’s up with the website and mobile app being down? Having been able to access the site since Thursday and mobile app since Saturday.

  • BenLeaf Ben Leaf (@BenLeaf) reported

    Hey @etrade why can’t I DRS my $GME share? The submit button in your online form is broken and also it’s going viral. Better get on it.

  • dstockto David Stockton (@dstockto) reported

    @jmikola @etrade Tell me none of your reps read my support request without telling me no one read my support request.

  • assreychin assreychin (@assreychin) reported

    @1getannoyed @etrade So sorry about that,I have had similar issues like that before,but HintCyber on Instagram helped me out,he’s a genius

  • dballz19 D (@dballz19) reported

    @etrade Hi I can not log in saying error

  • blaine_hunkins3 Blaine Hunkins (@blaine_hunkins3) reported

    @etrade Customer service hold times are ridiculous. I would never recommend anyone to open an account with eTrade. All I want to do is close my account and it’s apparently not possible online. They make you call in and wait for hours.

  • Lazarus_Playz DADDY MARKET™️ (@Lazarus_Playz) reported

    @etrade you guys are literally THE WORST. Website down???? AGAIN.

  • Bennyhills12345 Bennyhills (@Bennyhills12345) reported

    @thommic @etrade Yeah. And FYI the customer service is horrible

  • xndra Xandra van Wijk (@xndra) reported

    Does anyone know if anything I own on an account like E*trade counts as foreign assets if I’m a UK resident? Or does that depend on which company I own stock in specifically? Asking here because it is impossible to get in touch with @etrade customer service

  • pjdebutler Pam de Butler (@pjdebutler) reported

    Another day, another hour on hold for customer service @etrade @morganstanley

  • darren__music Darren (@darren__music) reported

    maybe I need a new broker. Missed a beautiful opportunity but couldn’t set a bracket/conditional order.. error message claims OTC/pinksheet/under $1 can’t set conditionals but that isn’t true for $GNFT @etrade

  • thommic i_like_bb_stock (@thommic) reported

    @etrade Nope it definitely is Ive done this many times but the form is just not working, I know lots of people who have tried. Can't anyone try it and see that its no working?

  • KatKenyon1 Kat Kenyon is drafting Dylan (B&I W: Book 4) (@KatKenyon1) reported

    .@etrade Your system is down. First I got in and it wasn't showing today as a trading down and then it went down and said error. It ISN'T a cache error since I didn't log in on the 17th. YOUR SYSTEM IS BROKEN. WHAT ARE YOU DOING TO FIX IT. #etrade

  • djwhitman34 Dj (@djwhitman34) reported

    @etrade website is trippin hard! All I get is an error page. WTF #etrade

  • bbelding Brett Belding (@bbelding) reported

    @etrade Logged out of my iPad app and now it does the same thing as my iPhone. Broken.

  • nexus_coffee Coffee_nexus_99 (@nexus_coffee) reported

    Delete cookies and local storage to fix the @etrade error

  • agarwalm Manish Agarwal (@agarwalm) reported

    Has anyone able to connect with @etrade customer service? I am seeing unimaginable long wait times of more than 2 hours, and they don’t even have a callback feature 📞😢#CustomerService @MorganStanley

  • FlacoSeagulls Isaac Flaco Martinez (@FlacoSeagulls) reported

    @etrade You guys are the worst

  • ghostplantrobot Ghost Plantrobot (@ghostplantrobot) reported

    @etrade Frankly, I'm disgusted with Etrade's service right now and I will likely be taking my business elsewhere in the new year.

  • 1getannoyed EverythingAnnoysMe (@1getannoyed) reported

    @etrade I have had an account for a month and I cannot get ahold of a human to help me transfer money to my account!