E*Trade

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

E*Trade Outage Chart 12/05/2025 06:50

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Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

  1. Login (50%)

    Login (50%)

  2. Website (32%)

    Website (32%)

  3. Trading platform (18%)

    Trading platform (18%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesCypress Website
United StatesFort Lauderdale Login
United StatesPortland Login
United StatesInkster Login
United StatesGeneva Website
United StatesChicago Website
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • berose The B (@berose) reported

    Pretend that holding $AMC is like trying to get @etrade customer service on the line. That should at least get you through until next week.

  • ViceVersaYT ViceVersa 💭 (@ViceVersaYT) reported

    I have a 145 minutes hold time with @etrade 😳clearly this wont be the platform ill be xfering too.... in addition to @binance -experience yesterday to sign up was awful, claimed my DL was from VA when in bold letters it reads NEW YORK- difficult to do biz i EXIT - @sofi nice job

  • HiiiPowerRevo Fortune Chimaobi (@HiiiPowerRevo) reported

    Damn I wish @RobinhoodApp allowed us to transfer our entire portfolio to @etrade

  • TheBriMcL b. (@TheBriMcL) reported

    @heathhensley84 @etrade When I try to login it just keeps saying they’re unable to process my request and try later

  • sick_of_the_h8 John (@sick_of_the_h8) reported

    @etrade @etrade4rias y’all either fix your apps or I’m moving my money out to @WebullGlobal . This is a whole new level of ridiculous.

  • EnnisDakhil Ennis Dakhil (@EnnisDakhil) reported

    @Anonymo_Trading @etrade Pulled out earlier this week. And now they only transferred half my account. Customer service won't pick up and live chat is frozen. Will never use them again. I suggest Fidelity.

  • hex6ix h̴̨̗̫̠̦̻͙̜͚̠̾́͝e̷͓̟̞͈͖̼̓̅̐͂̎͝ͅx̶̢͉͚̣̰̳̱̄͆6̸͇̊̀́͆̕͝ (@hex6ix) reported

    @etrade has THE WORST customer service.

  • TheBriMcL b. (@TheBriMcL) reported

    Hey @etrade your app won’t even let me login. The system is rigged

  • Joeyking25 🎄Joeyking ❄️ (@Joeyking25) reported

    Is @etrade broken??

  • tyluh_5 Tyler David (@tyluh_5) reported

    @etrade I sold some stocks on Tuesday and the funds still aren't available for reinvestment. Are you able to help?!?!?

  • oostanaulallc oostanaulaoutdoors (@oostanaulallc) reported

    @etrade has not processed my money transfer since last night... and since 9:30AM the app decided to just crash, and not work. Go figure once again.

  • Mags1791 Christina (@Mags1791) reported

    @MarioVsOEM @etrade Same damn thing for me

  • deante46784752 Deante Miller MD. (@deante46784752) reported

    @etrade turn on free real time quotes, you can’t change terms of service without user approval

  • kinkong007 The candidate! (@kinkong007) reported

    @etrade WTH cant even sign in now

  • EricFerrone OneBigElf (@EricFerrone) reported

    @etrade anyone else getting a “due to technical difficulties the call can not be completed” message when calling customer service? Odd.

  • carl_lee_78 Carly (@carl_lee_78) reported

    Hey @etrade this is absolute bull ****. How were you not ready? You just lost a customer after today. I’m taking out every penny In my account.

  • j_helfrich_ Jameson Helfrich 🇺🇲⚓ (@j_helfrich_) reported

    I just tried to call @etrade's support line because I'm having issues on their website and the system hung up on me, lol. None of these brokers were ready for the meme wave

  • mysticmanish Manish Naik (@mysticmanish) reported

    @etrade refer a friend link is broken. Please fix asap. folks looking to join.

  • DAK_8 DAK_8 (@DAK_8) reported

    @RPSportsBetting @etrade @CNBC Where are you going? I’m looking at Fidelity/Trade Station. Basically whoever didn’t shut down trading this week on GME/AMC/etc

  • LarryTheSir Sir Larry (@LarryTheSir) reported

    9:41- @etrade still down. #etradebad

  • DAK_8 DAK_8 (@DAK_8) reported

    @koolhand80 @etrade It took me at least 10 minutes to log in before I got error’ed out. Unreal

  • CapitalBluff Bluff City Capital (@CapitalBluff) reported

    Imagine trying to call 911 whenever you were at risk and you just got an error message with a half *** apology. That’s what every single broker does anytime the market isn’t going up. @Fidelity @RobinhoodApp @etrade

  • ShortingIsFun Suspected Saboteur (@ShortingIsFun) reported

    @PnNovy @etrade. They locked down AMC for awhile yesterday apparently, but I haven't experienced any issues.

  • ShermanRHardy Sherman Hardy (@ShermanRHardy) reported

    @etrade what’s up with your website and tech support?

  • danjbianchini Daniel Bianchini (@danjbianchini) reported

    @etrade - your customer service portal isn't working and I cannot make trades as you say I have insufficient balance despite my account clearly showing I have cash.

  • ebrotrades ebrotrades (@ebrotrades) reported

    @Sarachalove @etrade late reply, but at least they directed us to call customer service to place our orders, and didn't just say "no buying" @etrade $gme $amc

  • ben_weller Ben Weller (@ben_weller) reported

    As I’m on hold trying to move my accounts from @Ally, I can’t help but notice that the @etrade hold music sounds like the soundtrack from a very happy adult movie from the 70s.

  • maravjosa VEE (@maravjosa) reported

    Yo what is going on with @etrade’s customer service line? Haven’t been able to get in touch with a human in 2 days.

  • its_jv17 Jeremiah (@its_jv17) reported

    @Brecckan @etrade E*TRADE has some problems especially from like 9:30-10 AM it hasn’t worked for the last week or so

  • ben_weller Ben Weller (@ben_weller) reported

    . @AllyCare Y’all can’t actually be this bad a keeping a web service available. 3 days in a row. Let me know if you’re competent or not. I’ll be on hold with @etrade figuring out if/how to transfer all my funds. Please get it together. I actually like your platform.