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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (50%)
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Website (32%)
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Trading platform (18%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Redwood City |
Trading platform | |
 Dublin |
Login | |
| Alden |
Login | |
| Farm Hill |
Login | |
| Duluth |
Login | |
| Thousand Oaks |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Free PJ Walker
(@FreePJWalker) reported
@etrade your platform is absolute cheeks. a suggestion: how about you donkeys do something to fix it?
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LoMonster
(@lomonster2) reported
@etrade what is going on with the platform? Issues all week! Not loading and market opens in 5 min.
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𝔏𝔬𝔯𝔡 𝔚𝔥𝔬𝔯𝔣𝔦𝔫
(@wh0rfin) reported
Hello @etrade Your 2FA implementation is broken You seem to silently truncate passwords to 32 characters If one has a 32 character password, enabling 2FA locks one out of one's account, since your awful "add the 2FA code after password" practice effectively creates too big entry
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Alcore
(@a1core1) reported
@etrade, how does selling a long position make me both long and short the same asset and up $200k? I’m baffled by this. Really gotta fix the platform.
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Vitamin A
(@gadawg80) reported
@etrade your mobile trading app sucks. Why does it constantly fail to connect. Get someone on tech side to fix this. Absolutely ridiculous
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WGZ
(@wggbullet) reported
@etrade your app and website is failing again. wtf????
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Sunny Ghotra
(@ManinderjitG) reported
@etrade What is going on with your customer service? Not getting any responses, and hold times are ridiculous. If you’re not going to improve, just lmk so I can move on to another service
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SPX Trader
(@SPXTrades) reported
@etrade down ???
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🏊♂️🐅✌️🏝🇺🇸
(@tigerswim78) reported
Why is power @etrade app not working??? Get 💩 in a pile pls
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Alcore
(@a1core1) reported
Hey,@etrade, my account’s saying I’m up $200k this morning. As much as I’d love that to be true, it’s not, please fix. Or not and I’ll just keep the money. I’m good with either.
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🚀🚀 0001 TRADER 🚀🚀
(@0001_Trader) reported
@chekabounce @etrade It is what it is, you have to try something new if that other broker is not working out!
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mike kelly
(@mjk631) reported
@YapNational @msauerbach @etrade damn, today was good but plenty off road ahead
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BWD
(@surfriderD) reported
@etrade Your customer service is the worst I’ve ever experienced. Truly abysmal. #activetrader
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dre
(@Agenao82) reported
@etrade what is up with the hold times for customer service? Over an hour waiting already....... you are quick to charge me a fee but when I need you... you are nowhere to be found.
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vivi li
(@vv1114) reported
@etrade can’t log in on website or app. Tried multiple browser none worked. Please fix. On hold and no one answers.
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Scott Lehman
(@ScottL0413) reported
@tayls1414 @etrade 267 minutes on hold to get a hold of someone that could not help me
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Jin Hong
(@Robojinja) reported
Is @etrade out of business or something? They're not releasing available funds nor responding to customer service inquiries. I'm fed up with them and looking for a new brokerage if anyone has any recs. #etradeSUCKS
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Michelle
(@MFletcher96) reported
Has anyone else had a problem with @etrade lvl 2? some tickers it doesn't show the bid or ask.
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MakeADifference🇺🇸
(@FredWilliams77) reported
@etrade is a very unreliable application. If you call them they act like nothing is ever wrong and it's just your imagination even when you show them the issue and 500 other people are tweeting about it. I also use @TDAmeritrade and have never had an issue with them.
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Scott Lehman
(@ScottL0413) reported
@etrade Do not use E*TRADE, worst service ever
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RIDDLER #MTO $TSLA
(@riddlertrades) reported
@etrade ! Twice in a freakin week your platform Power E*TRADE is down. Horseshit
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Finley Briggs
(@finnbriggs) reported
@etrade tried to speak to someone 3 times today. 36min on hold, 28 min on hold and then was hung up on, now 37 min and counting. Your live chat is down. Tough look when you’re holding peoples money. Might be time to look at other options.. @CharlesSchwab @RobinhoodApp
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Jodye Flacko
(@DeviantImmortal) reported
E*TRADE down again this week. 2nd time happening. Hellllooooooooo I can’t miss my $ENZC $TSNP and $ATVK action 😩😩😩 @etrade
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JayKanor_byDay
(@jaykanor) reported
Twice this week that the power @etrade app is dead and won't sign in. Get your **** together already!
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Aninda Kar
(@AnindaKar7) reported
@etrade wow from past 45 minutes trying to reach customer service , still no luck, can anybody beat me on this waiting time 😜
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Trading With Aloha
(@TradingAloha) reported
Anyone else having issues with Power @etrade ?
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Darth Mf Vader
(@WallstreetTaker) reported
@etrade why ******** isn’t the platform working . Right before the market open .
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steven
(@sabrams7) reported
@chris98822 @etrade @TheReelPandora slow again !!
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Trend Follower
(@tr3nd_follower) reported
@etrade your app is having problems again
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Johnny Ca$hFlow
(@HflowJohnny) reported
@etrade been waiting on hold with customer service for almost 3hrs now again today. Yesterday was 2hrs and 20 mins. Such a pain in the *** this is. I have 3 deposits missing since December and have no clue where they are. Anyone else having problems getting deposits to your acct?