E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (61%)
• Website (29%)
• Trading platform (9%)
• Withdrawals (2%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Hawthorne	Trading platform	3 days ago
Brasília	Website	8 days ago
Brookhaven	Trading platform	8 days ago
Atlanta	Website	8 days ago
Minneapolis	Login	8 days ago
Schaumburg	Login	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Randy Daniel (@NerdRandy) reported 28 seconds ago

  @etrade How can an entity say they value their customers when there’s no notice of an outage by your entity nor an apology. Don’t bother calling them, they have a clause regarding outages and won’t even offer a good faith credit for the ordeal. Customer service isn’t their priority, it’s charging fees.

• 
  Tyler ''pronouns idiot'' Foster 🤖 (@tylergilfoster) reported 1 minute ago

  @etrade shut ******** up

• 
  Jay (@JAMS9393) reported 4 minutes ago

  @etrade This is ******* unprofessional, during a trading day your app goes down, you will be hearing from my lawyers,

• 
  Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported 4 minutes ago

  --- @etrade Your platform has become nearly unusable for active trading. Constant delays, broken links, and inaccurate data make it impossible to rely on. Real‑time performance shouldn’t feel optional. This needs serious attention. $MS

• 
  Brian (@Brian7722763252) reported 6 minutes ago

  @etrade I cant login. Im lossing money. How will u compensate for this?

• 
  Nota Gaylib (@dfdfdfd243799) reported 8 minutes ago

  @GailHedglin @etrade nope, still not working. Losing thousands.

• 
  Jeff Gawlinski (@JeffGawlinski) reported 14 minutes ago

  Our stock purchase is through @etrade but the service is awful and can't connect to anyone. Next employee pulse meeting, will bring this up to see if a different platform would be better who provides better support.

• 
  Andrew (@Andrew99Blue) reported 15 minutes ago

  Hey @etrade. We see you. What you're doing is Chinese level terrible. Unbelievable.

• 
  Lionel Li (@lionelistic) reported 15 minutes ago

  @etrade Service is down? Phone line down?

• 
  Heddge (@Bunty11311235) reported 15 minutes ago

  @BenBSP @etrade Etrade down no answer call they are going to pay me big time

• 
  ⚡️420⚡️ (@WZ_420) reported 16 minutes ago

  @TwoThreeXYZ @etrade The worst. Started using my Schwab / Think or Swim since E*trade got rid of Promain

• 
  Mickey (@ELITESTOCKPICK) reported 19 minutes ago

  @etrade You should focus on keeping your website up so it doesn’t go down on a trading day

• 
  Gail (@GailHedglin) reported 21 minutes ago

  @san92ying @etrade Get atty posting here won't help

• 
  max2205 (@max2205) reported 22 minutes ago

  @wallstengine i bet mostly @etrade accounts that can't stand their new trading platform which they refuse to fix after 6 months released

• 
  Heddge (@Bunty11311235) reported 27 minutes ago

  @BenBSP @etrade Yes but future accounts are not working

• 
  BeastModeStocks (@BeastModeStockz) reported 32 minutes ago

  @NotFinancialRep @SchwabTrading @etrade Same happening with TD Canada. Used to be great. Now cant make a trade there. Worsr decision they made was reviewing every trade and making people call in trades. Worst part is when someone answers they have to get approval for a trade cause they are not licensed. 10 min execution for a trade that moves in milliseconds. 🗑 is a compliment to TD. Junk.

• 
  Gail (@GailHedglin) reported 33 minutes ago

  @grigetio @etrade Etrades down can't login this is dangerous!! Can't sell

• 
  Dhongi Baba 🇮🇳 (@BabajiKaThullaa) reported 34 minutes ago

  @etrade What is going on? Orders are not going through. Customer service is on hold for 20 min. Are the systems down??

• 
  Steel_City412 (@jason_hemphill) reported 36 minutes ago

  @etrade You guys ****** me this week bad. I can’t even log in now with positions that require management

• 
  Bball Brainiac (@BrainiacBball) reported 38 minutes ago

  @etrade why doesn’t the download feature in the portfolio view work at all? I’ve tried two different OS (windows and OSX), different browsers and so on. Keep getting “invalid rewuest” errors showing up in the csv file. This has been ongoing for months

• 
  glenn mosley (@glennymo369) reported 41 minutes ago

  @etrade Does anyone know of a trading software closer to etrade pro? The new one is absolute **** and probably used to **** the user. I am easing into cash so I can leave this pos.

• 
  Braden TeWinkel (@braden_tewinkel) reported 43 minutes ago

  @etrade being down for over 20 minutes and counting is unacceptable

• 
  It's only $ (@Jonny5_is_AI) reported 45 minutes ago

  @etrade your website, ios app, and desktop app are all not functional and i am unable to login. The customer service number has had me on hold for 30 minutes and no response to DMs here

• 
  Gail (@GailHedglin) reported 48 minutes ago

  @etrade PLZ ANNOUNCE ON CNBC OR X WHATS HAPPENING WE CANT LOGIN ...IM ON HOLD 45 MINS NOW ON PHONE..MUST BE REALLY BAD .

• 
  Bob McCormick (@bmccormick70) reported 48 minutes ago

  @TheAthletic @etrade The NCAA should be EMBARRASSED as the way the S Carolina/UCONN game is being officiated. It’s RUGBY, not basketball!! Why have the best teams playing, and allow everyone to hold, push, and grab!! It’s AWFUL!!

• 
  Mark Nathanson (@deepbkln) reported 49 minutes ago

  @etrade Your website does not send a code to login from a new computer when requested. How long is this problem going to continue?

• 
  Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported 49 minutes ago

  --- Never trade on $MS @etrade its the worst trading platform I've ever seen. It was better 10 years ago.

• 
  Pain2 (@Pain2247) reported 51 minutes ago

  @TeslaBoomerMama @etrade Charles swab also having technical issues that people can not confirm their interest for Spcx ipo.

• 
  Kyle Pratt (@KyleBPratt) reported 56 minutes ago

  I guess @etrade ‘s Twitter is down too. You have to communicate

• 
  USAPatriotVA (@USAPatriotVA1) reported 57 minutes ago

  @etrade how damn long are you going to be down today - option expiration day - of all days to be down