E*Trade status: trading issues and outage reports
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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
- Login (33%)
- Website (30%)
- Trading platform (23%)
- Withdrawals (13%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Trading platform | 4 days ago |
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Login | 14 days ago |
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Trading platform | 14 days ago |
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Trading platform | 19 days ago |
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Website | 24 days ago |
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Trading platform | 24 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Laubenthal (@laubenthal_joe) reported@adastral_trader @etrade I had some issues earlier, I can get on now
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StocksNDietCoke (@JackJacobsonAZ) reported@etrade your quotes are bad on every single level 2
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BMRTRADERS (@bmrtraders) reported@etrade complete bs our positions are going crazy and no access you e sold instruments which are now worthless fix immediately please
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TraderMK (@mkarias1) reportedCharts are not working in @etrade platform!!!
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PianoRay (@RaymondChurchi3) reported@TheTradingNinja 36 minutes on hold with @etrade only to be told yes we know parts of our system are down we are working to restore them asap.
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USAPatriotVA (@USAPatriotVA1) reported@etrade how damn long are you going to be down today - option expiration day - of all days to be down
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max2205 (@max2205) reported@wallstengine i bet mostly @etrade accounts that can't stand their new trading platform which they refuse to fix after 6 months released
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GuyonFIRE (@Guyon_FIRE) reportedHey @etrade are your networks down? Cannot log in and can’t get anyone on the phone
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Stockshop1988 (@stockshop199020) reported@etrade Updates would be nice if your entire site goes down. Yall liable right?
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Behailud (@asnake_behailu) reported@etrade unable to login, it says "we are unable to process your request..."
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THE PENNY HEIST (@TheeEvilHag) reported@TwoThreeXYZ @etrade My etrade was working … been trading without issue today
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Gail (@GailHedglin) reported@etrade ETRADES IN TROUBLE CANT LOGIN WEB OR PRO OR MOBILE BIG ISSUES IM ON PHONE HOLD 30 MINS
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10 or 0 (@10_or_0) reported@etrade WATCHING MY ABILITY TO EAT DISAPPEAR BECAUSE YOUR PLATFORM IS DOWN AND NO ONE IS ANSWERING THE PHONE.
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Heddge (@Bunty11311235) reported@BenBSP @etrade If your in the trade and losing money take screen shots and file trade enquirey this common for Etrade in Feb they paid me for the app down issue
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Ekardnam (@7Ekardnam) reported@etrade @MorganStanley absolute disaster today, could not close all my covered calls, will end up assigning a stupid amount of shares and costing me an asinine amount of money in taxes . Couldn’t trade on platform, called and they couldn’t place the trades. Etrade fix this. $ms
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💎👐🦍 (@amcOGape) reported@etrade now holding unsettled funds from trading as part of a new company policy. WtF is going on?
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Mickey (@ELITESTOCKPICK) reported@Bunty11311235 @BenBSP @etrade How can you take screen shots if the app is down
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sachin sanghi (@sanghisa) reported@etrade hi, I have an etrade account from 2001, I don't have the user ID or the email for my account, can you help me how to access my account.. I have the paper statement from 2003..
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gRNA (@sguideRNA) reported@etrade why is it taking you 2 months to fix a cost basis after my equity was transferred to my @etrade account. Probably the biggest mistake I made was to transfer my account to @etrade.
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Jeff (@__makemoves) reported@etrade down. Can't exit trades. No chat support. Phone number busy. Zero support. Absolutely awful!
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Paolísima Individualista ✍️🗽💕 (@Paolisimas) reported@etrade Why is your platform down while we are in a middle of a trade? Are you going ton refund us is we face a loss?
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Bob McCormick (@bmccormick70) reported@TheAthletic @etrade The NCAA should be EMBARRASSED as the way the S Carolina/UCONN game is being officiated. It’s RUGBY, not basketball!! Why have the best teams playing, and allow everyone to hold, push, and grab!! It’s AWFUL!!
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Tobias (@hostileunivers) reported@etrade E*trade will offer you money to open an account and never pay you, I’ve opened three with them, an IRA, a savings account and an individual brokerage account, never got paid their promotion for any of them, bad company
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Michael Konen (@themichaelkonen) reported@SawyerMerritt @SpaceX Just called @etrade and they were not helpful about this process. They didn't even know about it. E*Trade, who can I contact for support?
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Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported--- @etrade Your platform has become nearly unusable for active trading. Constant delays, broken links, and inaccurate data make it impossible to rely on. Real‑time performance shouldn’t feel optional. This needs serious attention. $MS
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David Schwartz (@BigDave469) reported@etrade Your bank is the worst financial institution ever… I’m so glad that I have a little to do with you as possible.
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Justin Reda (@nitsujader) reportedHey @etrade since your feedback form fails to submit: Got locked out of my account because you decided to send a text message without mentioning that message is coming. This is a terrible user experience and is making me consider closing the account. There is no way to turn off that setting either? I just need to expect some trades might have a confirmation follow up now? wtf?
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Badboys03 (@Badboysmarket) reported@etrade Major move must be coming if your website is down.
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USA. Long term Investor (@stocks4545) reported@etrade Fix the damn website - can't log on!
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Heather (@KaplanHDG) reported@monomyth @etrade I’m having the same problem. The participate button was greyed out and now I’m getting the same error message.