E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (37%)
• Website (29%)
• Trading platform (23%)
• Withdrawals (11%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Lillington	Login	10 days ago
Roanoke	Trading platform	10 days ago
Hawthorne	Trading platform	15 days ago
Brasília	Website	20 days ago
Brookhaven	Trading platform	20 days ago
Atlanta	Website	20 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Charlie Harper (@CharlieBHarper) reported 2 minutes ago

  Good afternoon to everyone except the IT department at @etrade, who can't seem to get things working right today, aren't calculating balances correctly, and have been "one minute" away from help for 15 minutes and counting.

• 
  Michel Rougemont (@MRougemont) reported 3 minutes ago

  @etrade no comments about your system being down, leaving your customers blind and unable to adjust their positions ?!

• 
  🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) reported 3 minutes ago

  over half an hour down - wow @etrade think we can live with 2-3 minutes here or there but this is insane

• 
  BMRTRADERS (@bmrtraders) reported 3 minutes ago

  @etrade complete bs our positions are going crazy and no access you e sold instruments which are now worthless fix immediately please

• 
  Anthony Schumer (@ArthurSchl67247) reported 4 minutes ago

  @etrade I am on hold with ETrade customer service (non customer service) for 54 minutes because, for technical reasons on THEIR end) I can't log into my account. At this rate the market will close by the time I get a person to pick up my call. I will be moving out.

• 
  TheRealJessicaOwens (@TRJessicaOwens) reported 5 minutes ago

  @etrade HEY, FIX YOUR POWER ETRWDE APP, NOT SHOWING THE DAY’S CHANGE IN FUTURES!! FIX IT

• 
  It's only $ (@Jonny5_is_AI) reported 6 minutes ago

  @etrade your website, ios app, and desktop app are all not functional and i am unable to login. The customer service number has had me on hold for 30 minutes and no response to DMs here

• 
  Kyle (@kylem_org) reported 7 minutes ago

  @etrade wtf is wrong with your platform and support staff, I canceled two orders. You have not returned my funds. Your support staff Patrick H, stated that because @SpaceX just did IPO “I’m sure there will be hiccups, and we will raise a case to have your funds returned”… Seriously wtf ?? I’ve lost prime trading opportunity due to your platform having hiccups ? And you’re now holding my funds because you can’t process order cancellations??

• 
  Nota Gaylib (@dfdfdfd243799) reported 7 minutes ago

  @etrade Fix your ******* platform, people have their money on the line.

• 
  Goyim (@AnonGoyim69) reported 8 minutes ago

  E*Trade @etrade might be the worst broker/investing app there is. Horrible app from 1997 that never changed, can’t buy anything overnight like other brokers, getting tired of it. Any suggestions on where else to take my money?

• 
  Lee (@ldev117) reported 8 minutes ago

  @etrade market depth, L2 completely down, wth, fix this garbage.

• 
  Candy (@CandyDrenn30687) reported 12 minutes ago

  @etrade We're still waiting for a call back from @etrade customer service made on Friday to verify we are who we are since our phone number changed! Frustrating Opened a @RobinhoodApp to invest in SPCX

• 
  Andrew (@Andrew99Blue) reported 22 minutes ago

  @Maximus_Holla Marekts sitting on critical support. E-trade mysteriously goes down. I'm guessing we'll get access on Monday and accounts will be empty. This is going to be criminal. Come on @etrade. Stop being China.

• 
  Badboys03 (@Badboysmarket) reported 24 minutes ago

  @etrade Major move must be coming if your website is down.

• 
  C (@Cofc64) reported 31 minutes ago

  @etrade how come no notification of the site being down. Unbelievable. Do better.

• 
  THE PENNY HEIST (@TheeEvilHag) reported 36 minutes ago

  @TwoThreeXYZ @etrade My etrade was working … been trading without issue today

• 
  Crissie (@latterisgreater) reported 37 minutes ago

  @etrade your customer service reps are nim rods 😬

• 
  Author Brett Scott Ermilio (@BrettErmilio) reported 38 minutes ago

  @etrade Bad look and no info on the downage. Def need to move a chunk of my money to my Fidelity acct so I can at least have more balance. This happens too often with this platform.

• 
  Citizen Watch Report (@Citizenwatchrep) reported 38 minutes ago

  @Faf_314 @etrade I submitted my case for compensation. If they proved yours please update me. First time I ever lost money due to outage, scary af

• 
  Koushik Ray (@realKoushikRay) reported 38 minutes ago

  @etrade Why dont you post here how long will the outage last instead of leaving so many people guessing? If you dont have an estimate, that is fine too, but right now you have a lot of people anxious and helpless without any information.

• 
  Akshay Saraf (@akshaysarraf) reported 38 minutes ago

  @etrade Are you down? Can't login.

• 
  PharmDad (@BNguyen74046) reported 39 minutes ago

  @etrade, for God sake, please fix your platform now. I can't login. I swear I will close the account with you after today.

• 
  Alexander Lee (@alexanderlee1) reported 40 minutes ago

  @etrade I print PDFs of portfolio positions, and one of your incompetent web developers made a major change that screwed up the formatting. Left image was from 2026-04-02, which has been the same format for many years, perhaps decades. Right image was today (2026-04-06), where the dropdown for Account and View now hogs up precious vertical space. Please revert to the previous style ASAP. "If it ain't broke, don't fix it!"

• 
  NoMad (@mySanctuaries) reported 40 minutes ago

  @etrade @MorganStanley This has been an issue for many years. Several others too. I thought the issues would be fixed when Morgan Stanley bought them. No such luck. The app data still sucks!

• 
  Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported 43 minutes ago

  --- Never trade on $MS @etrade its the worst trading platform I've ever seen. It was better 10 years ago.

• 
  Grigetio Dodger (@grigetio) reported 49 minutes ago

  @etrade could you at least acknowledge that there is an issue? wtfbbqkthxbye

• 
  Joe Farrier (@joefarrier) reported 49 minutes ago

  @BLSmith2112 @TeslaBoomerMama @etrade I'm very confident that's the case. Those questions read like a bad HR questionnaire for a job posting. They don't work well either. Bummer, sorry that happened to you.

• 
  Russell Wallace Warren (@RussellWWarren) reported 51 minutes ago

  @etrade Whyyhe **** are you spying on me??????

• 
  Heddge (@Bunty11311235) reported 53 minutes ago

  @BenBSP @etrade If your in the trade and losing money take screen shots and file trade enquirey this common for Etrade in Feb they paid me for the app down issue

• 
  Heather (@KaplanHDG) reported 55 minutes ago

  @monomyth @etrade I’m having the same problem. The participate button was greyed out and now I’m getting the same error message.