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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (40%)
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Trading platform (33%)
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Website (27%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Phoenix |
Login | |
| Palm Coast |
Login | |
 Sollentuna |
Trading platform | |
 Santo Domingo |
Trading platform | |
| Las Vegas |
Trading platform | |
| Camden |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Patron saint of naggins 🥃
(@TwoNaggins) reported
@etrade Someone appears to be attempting to open an account under my identity, and the hold time on customer service is ridiculous! Chat hold time is insane as well. Please help me with this!
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Michael phan
(@michaelbu619) reported
trying to be great out here but @etrade is so freaking slow!
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me
(@CursidScotsMan) reported
@reddittrading Stupid ETrade still hasn’t cleared my wire for four days even though they say same business day. @etrade
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LuckyTheLeprechaun
(@ahlm28) reported
Dear @etrade , I am experiencing a problem with my account. No one is picking the phone ! the security team responded with automatic NON sense email ! could anyone please ASSIST !?
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Todd Fine #silversqueeze
(@tfine) reported
. @etrade broken again.
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Knightmare6
(@Knightmare6) reported
So having a bunch of issues trying to sign in this morning to my @etrade account :/
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John
(@sick_of_the_h8) reported
@etrade @etrade4rias every single day at Market open, the E*TRADE platform fails. I can’t put in options orders or buy/sell stocks at arguably the best part of the day for those options. #Webull is going to be the fix if you can’t sort this out.
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Matty
(@mattytrades_) reported
These apps crashing at open the past few days is ******* bullshit @etrade wtf?!
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Andre
(@andreV444) reported
@etrade to invest and like for you guys to know how much the stock market fluctuates and changes and still be moving this slow is I don’t even know honestly this whole experience for me has been a disaster and idk how it can be fixed other than you guys never holding my money
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Chris Manuchia
(@ManuchiaMuscle) reported
@SemperFly @etrade @TDAmeritrade No they don’t. TD is just as bad. We’re slow/down too
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Dave Visse
(@davevisse) reported
@etrade Seriously, why are you even advertising? Your customer service is SO BAD, I just moved $500k+ to @Fidelity Save your money on twitter ads and improve your customer service...it is horrid! Do NOT sign for etrade unless you just want pain.
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Leah Naomi Gonzales
(@Nomionly12) reported
@etrade is NOT WORKING.
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Ari 🌺
(@TheRealYoungAri) reported
@etrade so how are you guys going to recoup my losses from your app being down this morning? This is the 3rd day in a row now where I can’t secure my profits and it ends up being a loss
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Progressive Ninja
(@Mo_Reese10) reported
@etrade The stock market is gambling made to look sophisticated. You don't "invest" you buy from other people. You're betting the stock will go up and they are betting it will go down. Problem is that the fix is in. Insiders fleece non-insiders.
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Mr. P
(@PHAMTAR0) reported
@teyoncooper @etrade Verification was very quick but deposits are slow.
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Danny Rayburn Investments
(@InvisibleOTC) reported
We really doing this **** again? @etrade outage in the morning at open, 3rd day in a row. Very calculated and corrupt.
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Andre
(@andreV444) reported
@etrade also I do not want that customer service number you’ve been giving everyone I’ve already called and I was put on hold for almost a full hour before I just hung up there has to be a better way for me to be able to pull my funds out or at least be able to use my own money
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Scott Cannon
(@ScottyeCannon) reported
@etrade what’s the deal with your customer service? My account says I need to call you but multiple days of 30+mins on wait and no one answers. #customerservice
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LEADER TRADING
(@LEADER_TRADING) reported
Every day for the past 7 trading days i have been unable to access my @etrade account from 9:30 - 9:45 Fix this
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codechicks
(@codechicks1999) reported
@bgurley looks like @etrade also milks PFOF, bigger problem with RH was halting GameStop trades. That is bad, hope they pay the price.
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Joe Cazz
(@Jcazz17) reported
@etrade app down again SMH
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XRayStar
(@XRayStarss) reported
@etrade why ******** are you restricting gme? I expect better.
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GenXYZ Capital Management
(@GenxyzM) reported
@etrade Yeah too bad your customer service sucks. Your janky *** platform froze a canceled trade and locked me into my position for at least 10 minutes. After your shenanigans with limiting my trading on $AMC I'm in the process of figuring out what other broker I'd rather be using.
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TJI
(@MrTJ_Isom) reported
Hey wtf @etrade your options analyzer has been down w/ a “service failure” for over a week now. And the number provided for assistance doesn’t even work 🤬🤬
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Kunal Navani
(@kunalnavani) reported
@howardlindzon @TheMarkCooke They’re both bad. Invest in a real broker like @etrade or similar that offers you better tools and services for ‘free’
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CKI
(@CKI73043206) reported
@etrade down again.. you guys are crooks
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Andre
(@andreV444) reported
@etrade again and letting me use the money I work for everyday and paid to put money on this acc to use to buy stock. Or if you can’t fix the app or help me then can you just give me all of my gems money and letting me close my acc
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Yellen's Sancho
(@thelastguevara) reported
@optionsmafia1 @soundtradepsych Man FCK @etrade on that one. Tlry was up n down for a few days I left a yolo call on "fill or kill" mrkt, limit and their fckn mom and STILL DIDNT GET FILLED 😡
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David H. Coble
(@davidhcoble) reported
@etrade I’ve been trying to log into my account for a week. Reset password and keep getting message to call customer service. One problem, your wait times haven’t been below 158 minutes yet! Same for chat! What gives?
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.
(@TheHersheyHero) reported
@etrade your customer service is awful. I’ve had to call 6 times to try to change my account from margin to cash and it still hasn’t happened. It’s been 2 and a half weeks. Terrible.