E*Trade status: trading issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
- Login (59%)
- Website (30%)
- Trading platform (9%)
- Withdrawals (1%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Fremont
|
Website | 11 hours ago |
|
Springport
|
Withdrawals | 4 days ago |
|
Long Beach
|
Website | 6 days ago |
|
Los Angeles
|
Website | 10 days ago |
 Noida
|
Withdrawals | 11 days ago |
|
Concord
|
Login | 19 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
-
Grumpy Old Man (@JHeggemeyer) reported@etrade costing me money today. Somehow was able to enter a sell order at market, but now it won't execute ffs..... Already cost me $50 in profits. Probably turn into a loss before they fix this ****
-
Sandstone Capital (@SandstoneStox) reported@JRIGWM @etrade Understandable and that’s frustrating no doubt. I’m certain Morgan Stanley holds everyone’s dividend payment overnight so they make money lending it to other institutions with USD LIBOR just like banks do maybe file a complaint with the SEC?🤷
-
Matt (@MattM0720) reported@etrade your online portal isn’t working and your customer service line is not working. What is going on?
-
10 or 0 (@10_or_0) reported@etrade I EXPECT TO BE COMPENSATED FOR LOSSES RELATED TO YOUR OUTAGE.
-
Mark Brown (@markbrownwriter) reported@etrade is the worst! They’ve screwed up with my submitting a stock certificate for deposit. I’ve had to call them more than a dozen times over the past two months. And I always get the same answer: Call back in a few days. I can’t wait to close my account there.
-
BluntForceOptions (@BluntForceOpt) reported@etrade The deterioration of @ETrade since the @MorganStanley takeover has officially hit a breaking point. Today is a total system meltdown--options data failing to load, charts broken, and the platform is completely unusable. I’m fortunate to trade on a proprietary platform that keeps me operational, but that doesn’t excuse this. Even as a secondary backup, this level of service is a slap in the face to those of us who stayed loyal through the 2008 financial crisis and decades of market shifts. What was once a reliable tool has been hollowed out by corporate arrogance and gross technical incompetence. If you’re a serious trader, this is no longer a safe or viable home for your capital. I’m officially moving all capital out and scouting a new broker for my secondary accounts. This clown show is over.
-
USA. Long term Investor (@stocks4545) reported@etrade Fix the damn website - can't log on!
-
StocksNDietCoke (@JackJacobsonAZ) reported@etrade no 24 hour, horrible new platform loaded with bugs, bad charts, wtf. Where is $MS executives
-
Shalin Shroff (@shroff_shalin) reported@etrade wtf etrade does it really take an hr and more to fix the problem??
-
BeastModeStocks (@BeastModeStockz) reported@NotFinancialRep @SchwabTrading @etrade Same happening with TD Canada. Used to be great. Now cant make a trade there. Worsr decision they made was reviewing every trade and making people call in trades. Worst part is when someone answers they have to get approval for a trade cause they are not licensed. 10 min execution for a trade that moves in milliseconds. 🗑 is a compliment to TD. Junk.
-
C (@Cofc64) reported@etrade how come no notification of the site being down. Unbelievable. Do better.
-
BARON VON FANCY (@BARONVONFANCY) reported@AAmerican2A @etrade seriously wtf @etrade. I cant login in and no one is answering the phone
-
the rabbit of caerbannog🔋 (@in_retrotech) reported@etrade appears to be completely down
-
TwoThree (@TwoThreeXYZ) reported@JoldersmaBrian @DanielMCharter @etrade I loved it until lately. Constant log in problems and lag
-
Kyle Pratt (@KyleBPratt) reportedI guess @etrade ‘s Twitter is down too. You have to communicate
-
Stockshop1988 (@stockshop199020) reported@etrade Updates would be nice if your entire site goes down. Yall liable right?
-
Braden TeWinkel (@braden_tewinkel) reported@etrade being down for over 20 minutes and counting is unacceptable
-
Internet Bot (@shaggrugg) reported@etrade are we down right now?
-
Chad South (@TheRealCBones) reportedHad a check washed (fraudulently cashed) from @etrade account. Filed a police report, filled out required paper work and it has been over 40 days. No resolution, despite weekly calls to customer service. Really shocking they aren't fixing this like normal banks.
-
max2205 (@max2205) reported@wallstengine i bet mostly @etrade accounts that can't stand their new trading platform which they refuse to fix after 6 months released
-
Faridoodle (@Faf_314) reported**** YOU @etrade YOU ARE COSTING ME MONEY NOW! FIX YOUR STUPID FK'N SITE
-
Behailud (@asnake_behailu) reported@etrade unable to login, it says "we are unable to process your request..."
-
Gail (@GailHedglin) reported@grigetio @etrade Etrades down can't login this is dangerous!! Can't sell
-
Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported--- @etrade Your platform has become nearly unusable for active trading. Constant delays, broken links, and inaccurate data make it impossible to rely on. Real‑time performance shouldn’t feel optional. This needs serious attention. $MS
-
Steel_City412 (@jason_hemphill) reported@etrade You guys ****** me this week bad. I can’t even log in now with positions that require management
-
Heddge (@Bunty11311235) reported@BenBSP @etrade Etrade be ready this week to pay me my losses due to your glitch on Friday
-
NoMad (@mySanctuaries) reported@etrade @MorganStanley This has been an issue for many years. Several others too. I thought the issues would be fixed when Morgan Stanley bought them. No such luck. The app data still sucks!
-
The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) reportedyeah, that "expected wait time" from @etrade is not accurate...now over 32 minutes. fix this. @MorganStanley
-
Steel_City412 (@jason_hemphill) reported@grigetio @etrade Having the same issue
-
Tony (@TONYinCT) reported@etrade why is your mobile app down. Wtf! Say something! Keep us informed!!!!