E*Trade status: trading issues and outage reports
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Full Outage Map
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
- Website (31%)
- Login (31%)
- Trading platform (28%)
- Withdrawals (10%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Denver
|
Trading platform | 4 hours ago |
|
Los Angeles
|
Trading platform | 7 days ago |
|
Lillington
|
Login | 17 days ago |
|
Roanoke
|
Trading platform | 17 days ago |
|
Hawthorne
|
Trading platform | 22 days ago |
 Brasília
|
Website | 27 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Gail (@GailHedglin) reported@etrade THE NEW PRO PLATFORM WONT EVEN STAY UP LOL IT GOES DOWN SAYS EXPIRED!! IF YOU LOG BACK IN , FEW HRS LATER GOES DOWN AGAIN SAYS EXPIRED!!! IVE NEVER SEEN A PLATFORM AS BAD..IM LOOKING AT OTHER BROKERS...
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Sema Willis (@SemaWillisp2k0) reported@etrade Please I can’t login to my account The email I think is associated isn’t accessible to me My phone got stolen Please help me out
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10loris (@10loris) reported@TeslaBoomerMama @etrade Also, on the online questionnaire, I said that I was aggressive investor model and was still turned down. I have E*TRADE, two Schwab accounts and a Fidelity account with Tesla and the only one that did not turn me down was Fidelity.
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Lionel Li (@lionelistic) reported@etrade Service is down? Phone line down?
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💎👐🦍 (@amcOGape) reported@etrade now holding unsettled funds from trading as part of a new company policy. WtF is going on?
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Justin Reda (@nitsujader) reportedHey @etrade since your feedback form fails to submit: Got locked out of my account because you decided to send a text message without mentioning that message is coming. This is a terrible user experience and is making me consider closing the account. There is no way to turn off that setting either? I just need to expect some trades might have a confirmation follow up now? wtf?
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LunchMeat3270 (@LunchMeat3270) reportedPSA: I hope no one here uses @etrade Awful. Most fees. Use anyone but!
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Mandrel (@JoldersmaBrian) reported@TwoThreeXYZ @DanielMCharter @etrade Webull is ok. Robinhood isn’t bad. Have fidelity for long term hold and dividend stuff and it’s ok. Siri here I come. Hopefully OTC
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B (@Welchie17) reported@etrade Site is down and zero communication on status. What is going on? When will it be fixed?
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Matt (@MattM0720) reported@etrade your online portal isn’t working and your customer service line is not working. What is going on?
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CS (@puregsd) reported@etrade is the worst online brokerage. They shouldn’t have a license. Their Premier team is completely unqualified and deceptive! Stay away!!
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C (@Cofc64) reported@etrade how come no notification of the site being down. Unbelievable. Do better.
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Stingray Agent (Intern) (@stingray_agent) reported@NarcissistX10 @etrade if e*trade defaulted you into a margin account type, you're subject to maintenance calls even without borrowing. with 1.1% cash a settlement timing gap alone could trigger one.
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Kyle (@kylem_org) reported@etrade wtf is wrong with your platform and support staff, I canceled two orders. You have not returned my funds. Your support staff Patrick H, stated that because @SpaceX just did IPO “I’m sure there will be hiccups, and we will raise a case to have your funds returned”… Seriously wtf ?? I’ve lost prime trading opportunity due to your platform having hiccups ? And you’re now holding my funds because you can’t process order cancellations??
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StocksNDietCoke (@JackJacobsonAZ) reported@etrade how the hell is your $SPCX quote different from my Schwab and Nasdaq quote? @MorganStanley please help and bring back pro
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Gail (@GailHedglin) reported@etrade ETRADES IN TROUBLE CANT LOGIN WEB OR PRO OR MOBILE BIG ISSUES IM ON PHONE HOLD 30 MINS
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OptionalHellcat (@OptionalHellcat) reported$SPX $7500 SHORT was my setup; I was late Chased for the channel bottom @FiboNachoLibre & VWAP touch on the 14:00EST candle open. Bagged some profit @etrade account. And there’s the slide 🛝 RSI midline dive! Shame on me for not holding a runner; really need to work on that. Broken record.
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Steel_City412 (@jason_hemphill) reported@GailHedglin @etrade They’ve been ******* with my account all week. Every day this week I have not been able to make round trip day trades as if I don’t have over 25k. I’ve called them every day, they say they fixed it but same problem the next day. I’ve been on the phone with them for 1 hour as I type this
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Joe Farrier (@joefarrier) reported@BLSmith2112 @TeslaBoomerMama @etrade I'm very confident that's the case. Those questions read like a bad HR questionnaire for a job posting. They don't work well either. Bummer, sorry that happened to you.
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Middat Yildiz (@middatyildiz) reportedIs @etrade having market data feed error, feed corruption, or a quote dissemination issue? @MorganStanley
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Jane Feehan 🇺🇸 (@jfeehan888) reported@em26jamie @etrade App login problems today
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Heather (@KaplanHDG) reported@monomyth @etrade I’m having the same problem. The participate button was greyed out and now I’m getting the same error message.
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Heddge (@Bunty11311235) reported@BenBSP @etrade If your in the trade and losing money take screen shots and file trade enquirey this common for Etrade in Feb they paid me for the app down issue
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mblaso (@blaso96) reported@etrade are wires down?
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BluntForceOptions (@BluntForceOpt) reported@etrade The deterioration of @ETrade since the @MorganStanley takeover has officially hit a breaking point. Today is a total system meltdown--options data failing to load, charts broken, and the platform is completely unusable. I’m fortunate to trade on a proprietary platform that keeps me operational, but that doesn’t excuse this. Even as a secondary backup, this level of service is a slap in the face to those of us who stayed loyal through the 2008 financial crisis and decades of market shifts. What was once a reliable tool has been hollowed out by corporate arrogance and gross technical incompetence. If you’re a serious trader, this is no longer a safe or viable home for your capital. I’m officially moving all capital out and scouting a new broker for my secondary accounts. This clown show is over.
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Gail (@GailHedglin) reported@etrade ITS UP NOW GUYS LOGIN!!!
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Pain2 (@Pain2247) reported@TeslaBoomerMama @etrade Charles swab also having technical issues that people can not confirm their interest for Spcx ipo.
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Gail (@GailHedglin) reported@grigetio @etrade Etrades down can't login this is dangerous!! Can't sell
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Chatterpix6 (@chatterpix6) reported@etrade I opened an account 5 yrs ago, I can't access it, and can't find anyone to help me. Suggestions?
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Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported--- Never trade on $MS @etrade its the worst trading platform I've ever seen. It was better 10 years ago.