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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (38%)
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Website (31%)
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Trading platform (31%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Daytona Beach |
Website | |
| Washington, D.C. |
Login | |
| Phoenix |
Login | |
| Palm Coast |
Login | |
 Sollentuna |
Trading platform | |
 Santo Domingo |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Bulllogic
(@BullLogic) reported
@etrade terrible execution and cancelled orders out of the gate today. Get it together. Nothing but downhill since ms took over.
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Victor Hugo
(@Sirvichugo) reported
@RobinhoodApp is really only for your phone... I cant complain enough about this desktop version.. @WebullGlobal keeping me alive.. and I haven't used @etrade enough
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Bulllogic
(@BullLogic) reported
@DayTradeMachine @etrade yes, i think the l2 is the issue
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Senator Doctor
(@Notgiamatti) reported
@etrade are your customer service reps on strike? Trying get in touch with you for help transferring retirement money to my E*TRADE account has been ridiculously frustrating.
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KMFR
(@Mr54Degen) reported
lol @etrade wants to charge $5 to removed a worthless stock from my portfolio? foh with that ****, it's been worthless for like 3 years now, just remove that **** off my view, i don't even care about the tax write off... Derek McClain is the rep who responded, but wtf is that ?
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LadyLeMans
(@LadyLeMans) reported
@FIN85_ @etrade They are the WORST!!!!
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lou nelson jr
(@louisnelsonjr) reported
Looking for an online trading platform @etrade customer service has not been the best right now.
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Danny Rolland
(@danielrolls2) reported
@etrade fix $TWTR on etrade pro. #ETRADE #TWITTER
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GroundTrader
(@GroundTrader) reported
$GME $AMC @etrade #ETRADE shutdown Etrade Pro because of MEME Stocks. Order execution is bad, some people can't open etrade Pro. Level 2 isn't working. Etrade is working with Wall Street to shutdown MEME Stocks!!
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AllEyeSee1sProf1t
(@EyeProfit) reported
@lockingreen @InvestorsLive @etrade I was having this problem too until I simplified the display
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Eric Smith
(@holland5a) reported
@etrade #Etrade I can’t open E*TRADE Pro this morning, WTF is going on with you #Etrade, we can’t continue like this, you suck lately.
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Frank Sinatra
(@lockingreen) reported
@InvestorsLive @etrade @dastrader Order execution has gotten so bad ever since the Meme stock runs .
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keyzFromNY
(@keyzFromNY) reported
@RobinhoodApp @etrade @WebullGlobalI’ve been having issues with Robin Hood for quiet a long time only reason I haven’t switched over because my funds are in theirs and they have doge and other crypto that other platforms don’t have. How ever I can over look that if I’m not helped
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Grant
(@GrantyF987) reported
@etrade i had in a limit order of $SFOR at .21 it never reaches that today but my order goes through and now it’s down 3%? Why?
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InspecktorPennystock
(@InspecktorPenny) reported
@FIN85_ @etrade Ever since the merger they have become terrible. Looking for other alternatives myself
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MyNikkys
(@MyNikkys) reported
@etrade I've tried to call a dozen times over the past year, I always sit on hold for hours and never reach a human. I NEED TO EXERCISE WARRANTS OR I LOSE $600 AND FILE A COMPLAINT WKTH THE SEC.
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Vondre Small
(@vondagreat) reported
@etrade I’ve had a Etrade Brokerage account for 4 years now and if you call their traders desk for help I always get rude condescending people that make you want to hung up the phone on them and google whatever it is you need help wit
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Drew Morton
(@thecinemadoctor) reported
Sorry I keep complaining about @etrade on here, but at this point? I feel like that's the only way I have to reach them. They literally just keep sending back form letters every time I use their secure messaging service and I can't move my money to another vendor.
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Iron Trades
(@irontrades1) reported
@InvestorsLive @etrade @dastrader Brutal. Finally no level2 problems yesterday. It's always something...
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rafuzo
(@rafuzo) reported
Hey @etrade, just curious when you’re gonna fix the bug that prevents the accounts screen from loading on iOS 14. Crashes on my iPhone X. I tried emailing but it went into the ether apparently.
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Bento Stox
(@BentoStox) reported
@etrade can you please fix etrade pro? I am tired of having new problems with it everyday. I can't even get used to having the same problem, it has to be a new problem everyday
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johncookjr
(@waitreally) reported
Help @etrade my Dad died in December of 2020 and you’re holding almost $1M hostage from my Mom who is now on a fixed income. Your “help” isn’t much help and takes DAYS to get back to me.
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Ed Sanchez
(@edwardsanchez) reported
@jasondcurry @etrade @turbotax We should probably complain to HR tbh. They might have leverage in having E*TRADE fix it or threaten switching banks.
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NorCal49er
(@NorCal99064465) reported
@etrade you going to ******* fix your website or what? copllete view page is just blank now? Like your customer service and your company shares after everyone leaves...
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Terry Wetterman
(@tlwettermanjr) reported
@etrade your onboarding process is pretty terrible. Also, 2 phone calls to customer service to sort out your questions has meant waiting on hold for almost 2 hours, and yet still no access to the account.
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thomae
(@traciethomae) reported
@InvestorsLive @etrade @dastrader This was happening to me last week so I kept rentering thinking I didn’t hit buy and next thing you know I had 3x size I wanted. WTF!
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GroundTrader
(@GroundTrader) reported
$GNUS I had really terrible day with @etrade. I'm glad GNUS ran, I was able to grab that DIP and make up for some missed opportunity. I realize, we can only make money if these brokerage firms works properly. Time for BlockChain Brokerage firm @chamath
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Frank Sinatra
(@lockingreen) reported
@InvestorsLive @etrade Mine has been lagging pretty badly is the biggest problem I’m having . And yea that’s a good idea . I’m sure it’s coming
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Metal G
(@MetalG_) reported
@Ayy_TMo @kentuckyboi2012 I loss 5 shares of gme because of that now I just set a sell limit instead **** sec **** hedges and **** @etrade
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Nathan Michaud
(@InvestorsLive) reported
Just FYI orders are going through on @etrade but not showing on Order Status on Etrade Pro (have to double check on web) - yet ANOTHER issue. Time for them to partner with @dastrader this is getting horrible.