E*Trade status: trading issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
- Login (59%)
- Website (30%)
- Trading platform (9%)
- Withdrawals (2%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Township of Evan
|
Website | 3 days ago |
 Paris
|
Withdrawals | 4 days ago |
|
Fremont
|
Website | 9 days ago |
|
Springport
|
Withdrawals | 12 days ago |
|
Long Beach
|
Website | 14 days ago |
|
Los Angeles
|
Website | 18 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
-
Jeff (@__makemoves) reported@etrade down. Can't exit trades. No chat support. Phone number busy. Zero support. Absolutely awful!
-
dayum.daniel (@dayumm_daniel) reported@etrade how would you allow someone to buy something and then not let them sell it. Wtf!?! Crooks
-
Aashish Patil (@aashishpatil) reported@etrade 3 days before tax deadline you choose to have system maintenance so I can’t access my tax documents.
-
Faridoodle (@Faf_314) reported**** YOU @etrade YOU ARE COSTING ME MONEY NOW! FIX YOUR STUPID FK'N SITE
-
The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) reportedyeah, that "expected wait time" from @etrade is not accurate...now over 32 minutes. fix this. @MorganStanley
-
Akshay Saraf (@akshaysarraf) reported@etrade Are you down? Can't login.
-
CS (@puregsd) reported@etrade is the worst online brokerage. They shouldn’t have a license. Their Premier team is completely unqualified and deceptive! Stay away!!
-
WOOD (@Belfatto45) reported@etrade I can't log in to either app or the website. Wtf! let's go! Triple witching friday of all days. Never have a problem with you but this is fishy.
-
NoMad (@mySanctuaries) reported@etrade @MorganStanley This has been an issue for many years. Several others too. I thought the issues would be fixed when Morgan Stanley bought them. No such luck. The app data still sucks!
-
Koushik Ray (@realKoushikRay) reported@etrade Why dont you post here how long will the outage last instead of leaving so many people guessing? If you dont have an estimate, that is fine too, but right now you have a lot of people anxious and helpless without any information.
-
Internet Bot (@shaggrugg) reported@etrade are we down right now?
-
][\/][ Eric ][\/][ (@EMznSanders) reported@RaymondChurchi3 @TheTradingNinja @etrade I didn’t check. I went in to sell my positions and it went through. I just checked again and it’s down also.
-
🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) reportedover half an hour down - wow @etrade think we can live with 2-3 minutes here or there but this is insane
-
sachin sanghi (@sanghisa) reported@etrade hi, I have an etrade account from 2001, I don't have the user ID or the email for my account, can you help me how to access my account.. I have the paper statement from 2003..
-
Joe Shaffer (@Shoelessshaffer) reported@etrade liquidated a 7 figure stock portfolio my wife inherited into a managed fund. When there was confusion about which accounts funds were going into, E*trade did nothing to prevent the rebalancing/ liquidation. This triggered a sizable tax event. E*trade is the worst.
-
USA. Long term Investor (@stocks4545) reported@etrade Fix the damn website - can't log on!
-
Tony (@TONYinCT) reported@etrade why is your mobile app down. Wtf! Say something! Keep us informed!!!!
-
🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) reported@ffllyer1 @etrade its all down
-
Sema Willis (@SemaWillisp2k0) reported@etrade Please I can’t login to my account The email I think is associated isn’t accessible to me My phone got stolen Please help me out
-
Bball Brainiac (@BrainiacBball) reported@etrade why doesn’t the download feature in the portfolio view work at all? I’ve tried two different OS (windows and OSX), different browsers and so on. Keep getting “invalid rewuest” errors showing up in the csv file. This has been ongoing for months
-
Emre Taştepe (@tastepee01) reported@etrade Could you please send me the customer service email address privately? I need to contact them via email.
-
People’s Accord (@peoplesaccord) reportedE*Trade down? Market orders are not processing and I can’t access my account. Not the first time, pretty ridiculous @MorganStanley @etrade
-
Jay (@JAMS9393) reported**** @etrade this app is a piece of ****, system down on a trading day is unacceptable.
-
215Hustler (@215Hustler72) reported@etrade outage is insane, im scalping and cant sell. Missed my exit.
-
Mark Brown (@markbrownwriter) reported@etrade is the worst! They’ve screwed up with my submitting a stock certificate for deposit. I’ve had to call them more than a dozen times over the past two months. And I always get the same answer: Call back in a few days. I can’t wait to close my account there.
-
Christine Barnum (@christinebarnum) reportedIs @etrade app charts not working?
-
Badboys03 (@Badboysmarket) reported@etrade Major move must be coming if your website is down.
-
Slexum (@slexum) reported@etrade Why is the platform down?
-
Islander Bob (@Islander_Bob) reported@etrade down again. You suck! Moving to @RobinhoodApp !
-
Creemer (@Creemer14) reported@etrade the system is down and not even reading my social security on the phone.... I waited on the phone for awhile....Please address....Thanks....