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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Website (41%)
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Login (41%)
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Trading platform (19%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Fremont |
Website | |
| Oklahoma City |
Trading platform | |
| Oklahoma City |
Website | |
| Wallingford |
Login | |
| Juneau |
Login | |
| Clermont |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Dave7
(@daveDangerous7) reported
@SportsB73028288 @etrade I opened a TD America account, online in 5 minutes. I called them and they answered in under 2 minutes. Transferred me to another department, who answered instantly. Tomorrow Im switching everything to TD America, service is way way way better.
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Dave7
(@daveDangerous7) reported
@etrade Please NO-ONE trade with these guys they are terrible Customer Service is a 2 hour wait And they can block your account for no reason and then refuse to take your call. Absolutely terrible service
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Bulllogic
(@BullLogic) reported
$XELA 2 reboots to get pro working @etrade Zero support for real traders.
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Justin Frentzel
(@jmfrentzel) reported
@thecodedmessage @KapilaMo @etrade If you look at trans hist the issue was them using 1/the market price as the price for the *** reinvest. So ETRADE sold us shares for *dramatically* under mv. I’m sure they will fix with time, but the bigger Q is if we are able to hold them to the price they sold us SPY at haha.
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Mark 💰...🐈
(@SectorTrader) reported
@BullLogic @etrade also have noted numerous occassions where all sudden OON, system/platform issues RIGHT when my huge position gets ++news& goes in play. last time i pulled out +23K off a big swing block that shoulda been $55K+ blocked me out of simultaneous connections etc. anything to fck my $$
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Dave7
(@daveDangerous7) reported
You block my trading account, and then make me wait 3 hours for someone to unblock it. WTF is wrong with you? @etrade
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East* Amanda (she/her) 🍾🌹 (*for added respect)
(@mamacrat) reported
Well @etrade just deposited $250,000 of stock into my IRA. Too bad the market is closed. LOL
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lucas mark
(@lucas_mark946) reported
@bitterballen91 @etrade Hello there,having issues with your passwords? I had similar issues about 3 days now, I did all I could but no response, was recommended to #WEB_SPYS on IG for help and in no time my account was back you should contact him too
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Will Walker
(@wills_wire) reported
@thecodedmessage @etrade I saw some bogus numbers in my account as well. Calling E*trade customer service results in a ~2hr wait
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Brad Schorer
(@B_Schorer) reported
Hey @etrade…appreciate your security concerns on supposed illicit activity but if you are going to lock my account, not answering your customer service line on 2 separate calls with wait times over an hour is BS! And no other option like chat, email, etc sucks too. #mymoney
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Andrew Rothman
(@arothman) reported
Is anyone else seeing some really weird numbers for the SPY ETF in their portfolio? I'm seeing some really weird stuff today and I'm not sure if it's the ETF itself or just @etrade glitching out... did I just get a whole lot richer or is this a system error? #SP500 #etrade #ETFs
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Jake
(@Bakedjakesnake) reported
@etrade Your customer service is great. I had an issue with my account last weekend and it was resolved by a service representative within a couple of days. I honestly did not think the problem could be fixed. Thank you for the help.
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mokumlurker
(@bitterballen91) reported
@etrade Hi @etrade, I forgot my password and was locked out of my account. Called customer service, was kept on hold for 30 min with no answer. Please help!
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Dave7
(@daveDangerous7) reported
why is E*Trade such a ****** broker? @etrade I have been trading with you 3 years. Now I have to speak to 'Account Opening' before you unblock my trades. WTF is going on? I have spent 7 hours on hold.
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Dave7
(@daveDangerous7) reported
@etrade Please NO-ONE trade with these guys they are terrible Customer Service is a 2 hour wait And they can block your account for no reason and then refuse to take your call. Absolutely terrible service
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lucas mark
(@lucas_mark946) reported
@bitterballen91 @etrade Hello there,having issues with your passwords? I had similar issues about 3 days now, I did all I could but no response, was recommended to #WEB_SPYS on IG for help and in no time my account was back you should contact him too
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itsaplant pimin
(@itsaplantpimin) reported
@etrade can never get live chat or get in touch with Customer Service when I need this company has went to **** closing my account like everyone else I know I’m late to the party
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Esboy40
(@Esboy401) reported
@BullLogic @etrade $XELA bastards on Wallstreet. Need to **** them together retailer.
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Searching for Precious Metals #Gold Nuggets
(@PreciousMining) reported
OMG! @Etrade sucks so bad. I'm on hold, the rep said was a 5 minute wait time to ask a question. I've been on hold 20. Thank god I changed over to @TDAmeritrade - Much better hold times
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Dave7
(@daveDangerous7) reported
@etrade I have now spent 7 HOURS on the line waiting for "Account Opening" to take my call to unblock the account, but my account is not new, it has been running for 3 years If you are going to block my account why not ring me, now I am still on hold, 7 HOURS. WHAT A **** SERVICE
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sebastian
(@sebastiannxo) reported
**** @etrade having my account restricted for over a year now and I can’t even take MY ******* money out
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lucas mark
(@lucas_mark946) reported
@bitterballen91 @etrade Hello there,having issues with your passwords? I had similar issues about 3 days now, I did all I could but no response, was recommended to #WEB_SPYS on IG for help and in no time my account was back you should contact him too
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Kimberly Ray
(@kimcreationsWI) reported
@etrade what gives? How to get help other than sit on the cust svc line for 90 mins? Live chat been “temporarily” not working for months
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Bulllogic
(@BullLogic) reported
fwiw: My account is correct on $XELA and the chart and L2 work @etrade I know damned well the brokers did this purposely to allow the shorts to crush this down. Same manipulation by the prime everyday. ******* thieving bastards.
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Ravon
(@ravonroberts30) reported
@etrade Honestly the only the rate went down is bc the music codes are gone
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oliver devitre
(@devitre) reported
@etrade did I try to reach the DMV or an online brokerage service? Spending an hour in the holding pattern of an agent who put me on hold. Money moves fast...
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Dave7
(@daveDangerous7) reported
@etrade Please NO-ONE trade with these guys they are terrible Customer Service is a 2 hour wait And they can block your account for no reason and then refuse to take your call. Absolutely terrible service
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Herbert Rose
(@HerbertRose) reported
@AustinDom @etrade It's all set up but I keep getting trade confirmations snail-mailed to me every day. Can't get help from Etrade.
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Bulllogic
(@BullLogic) reported
@SectorTrader @etrade Yup. purposeful over the years. All of them. The cuisp change may have been an issue but Morgan Stanley ruined etrade. The power mobile is absolute **** and etrade pro has zero change to its issues. Been liking webull platform a lot. Any thoughts in it?
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$GME
(@irishmike224) reported
@etrade Why do you not have a customer service email?