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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (41%)
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Website (33%)
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Trading platform (26%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kralendijk |
Website | |
 Charlotte |
Website | |
| Elmont |
Login | |
 Wellsford |
Login | |
| San Francisco |
Website | |
 Idar-Oberstein |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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afewell (He/Him)
(@afewell) reported
.@etrade Its a bad day for your tax center to not be working, do you have an eta when it will be working?
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Julie Sowash
(@JulieSowash) reported
@etrade keep getting technical error and try again later message on the mobile deposit. Any idea when it will be back up? IRA 2020. :-)
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Rishi
(@hedgewonk) reported
@stocktrader300 @etrade Yeah, I feel the same way. I’m so fed up with that app. I have the same issue: wrong quotes very often.
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J13
(@TonicTesla) reported
@etrade was having issues with excessive distribution withdrawal but got 1099-R. Representative said couldn’t fix the code! Need fixed!
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Brad Senne
(@BradSenne) reported
@etrade 2 hours and still no response about my account issues
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TheGARooster
(@CrainSports) reported
@etrade Again more problems with Hi Low scanner.... I tried resetting, clearing cache.. seriously, WTF
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Leon Musk
(@LeonMusk420) reported
@etrade @etrade4rias Hey ETrade, there’s a massive glitch in my account and I can never get anyone on the phone that knows what they are talking about (after being on hold for an hour). I guess you just want me to have this extra $40k?? Trying to do the honest thing here
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TheGARooster
(@CrainSports) reported
@etrade Wtf is wrong with Hi Low Scanner?
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TS*process ♻️🈚️
(@tsprocess) reported
@etrade Tax documents not available in tax center the day when they matter... need some help here, E*TRADE.
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Ari 🌺
(@TheRealYoungAri) reported
@etrade All that talk for no fix on your subpar app. Can’t even withdraw money out of it right now
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Tony Bolo
(@tonyboloj) reported
@etrade Alerts and New Highs/Lows still not working in ET Pro. Been this way for 10 days now. Please FIX things and stop blaming the user #etrade
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Donal Waide
(@DonalWaide) reported
@etrade Live Chat down, Messaging Center unavailable, Phone wait time is approx 30 minutes. So how do I stop my compromised debit card from being used again? #LousyCustomerService since the @MorganStanley buyout.
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Kate Marcus
(@kgm1050) reported
@etrade I've been trying for MONTHS to sell stock that I've been told that I can't sell online. Every time I call I'm on hold for 90 - 120 minutes before I have to hang up. I've never experienced such poor customer service. I cannot waste my life on hold. Someone PLEASE help!!
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Tigger the Trader
(@gallabiffolo) reported
@coinbase refuses my buys because of supposed suspicious activity. My bank @etrade knows nothing of it. Coinbase will not let you talk to an agent unless you sign up for their card. This is my second issue with them. ZERO Customer service from them.
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Marc3905
(@msm3905) reported
@etrade @smartertrader its confirmed that Fidelty offers pre-mkt SPX option trading- but your reps say NOBODY offers that service-time to move my account to Fidelity?
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Zurcher
(@Zurcher) reported
Hey @etrade, maybe the day before taxes are due isn't the time to let your tax document servers crash
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PennyStocky
(@StockyPenny) reported
@etrade fix your damn charts!!!
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SpeedwayCDN
(@cdn_speedway) reported
@Stockguyliltwi1 @etrade Go cash don’t let the scum get you down! #goamc
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Lutsk Trader
(@LutskTrader) reported
@BullLogic @etrade I got a response last week that the fix will be in the next update coming shortly. Small feature but annoying to not have it available.
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Cameron
(@prospectus30) reported
@etrade your phone support is really bad right now. Been waiting on hold for 20+ minutes
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Fred Meyer
(@fredrockm) reported
@kgm1050 @etrade We are having the same problem! I can't believe the nerve of their response. Dial 0 for customer service? That says it all. And if you do get anyone on the phone, good luck in them have any authority to do anything to help!
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Bulllogic
(@BullLogic) reported
@etrade fix your error loading alerts on pro. ffs what else is going to break or be taken away?
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Privileged Pat
(@PatPrivileged) reported
Anyone wonder why @coinbase needs to charge for their transactions? Especially after going public? They don’t give a damn about crypto they only care about their fees kinda like the @etrade of crypto
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Brad Senne
(@BradSenne) reported
@etrade your platform is all messed up today. Shows inaccurate figures in my account. Are you fixing the problem?
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InvestorJ
(@InvestorJ3) reported
@etrade how do I connect someone at E*TRADE who can actually provide some Customer service? Having the most horrendous experience for the last few weeks.. hours waiting on the phone, no response. An agent was supposed to call me today with solution to my issues but NOthing..
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Tony Bolo
(@tonyboloj) reported
@etrade Alerts and New Highs/Lows still not working in ET Pro. Been this way for 12 days now. Please FIX things and stop blaming the user #etrade
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TheGARooster
(@CrainSports) reported
Who's having trouble with @etrade Hi Low scanner? What other brokerages are you considering?
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C Matthias
(@newsgroupinky) reported
@TheRealYoungAri @etrade Same! I've never had problems putting money in but the first time I try to take money out? No-go. Can't sell any of my stocks, either. E*TRADE is awful.
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Flint Beckstone
(@flintb22) reported
Power etrade app is ZEROing again @etrade. WTF is wrong with this app! Every day 2 or 3 times a day it's happening! it saps my trading.
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Andrea S
(@a3210pd) reported
@etrade my money has been stuck for months because nobody will verify my account. Who can help me get my money out?? I call customer service everyday to no avail.