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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (40%)
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Website (34%)
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Trading platform (26%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kralendijk |
Website | |
 Charlotte |
Website | |
| Elmont |
Login | |
 Wellsford |
Login | |
| San Francisco |
Website | |
 Idar-Oberstein |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Ceasar Hernandez
(@Ceased) reported
@etrade ... then the market closes and you send EXPIRED notices on my buys... yeah no kidding, you caused it and wasted my day. Your phone lines just ring... your online support doesn’t work... it forces you to call into a system that puts you on permanent hold... WTH
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@AOL.com
(@UncleToughStuff) reported
@Tyxsta @etrade I got back in a few minutes after I posted. I think it’s randomly not working for some people and then it mysteriously starts working again
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Joe Cazz
(@Jcazz17) reported
@etrade Hour and a half on hold. Exceptional customer service 👏
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Ahlibobwa
(@Ahlibobwa26) reported
@etrade E*TRADE won’t allow me to withdraw my money. The customer service chat is disabled and nobody answers your phone. I’ve sent messages every day requesting to close my account but nobody ever answers. You are stealing my money.
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💲 Money Lobster 🦞 #Maine
(@MoneyLobster) reported
@etrade why does your computer call and ask me to call you? What kind of customer service is that.
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@AOL.com
(@UncleToughStuff) reported
@etrade is your mobile platform down?!? I can’t log in at all.
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Paul Rizzo
(@PaulRizzo504) reported
@etrade Is Etrade ever going to allow fractional trading? Like if you have over 25k? If in the investments is more then $10 or something? You allow DRIP with no issue so why not fractional?
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OHIO
(@camden0417) reported
@etrade @Freak_Ke I need y’all to contact me back. Customer service has been bad
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Anthony Montanino
(@AnthonyMontani3) reported
@etrade It insanity how bad the customer service is @etrade
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The Fantasy Judge
(@fantasy_judge) reported
@etrade Correct me if I'm wrong about the process is supposed to work. A: I submit a deposit into my account. B: You take the money from my bank account. C: I buy stock We seem to have an issue with p Part C.
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Tabitha Morabito
(@Iluv2zmzm) reported
@etrade be nice if I could log on to my account changed password 3x already and keeps telling me invalid login! ...fix your website!!
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melissa a
(@msmel007) reported
@Ahlibobwa26 @etrade Same!!! They are the WORST!!!
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There are some who call me Tim
(@tweetlesscormac) reported
@etrade deposit money. Try to trade. Account restricted. Try to call. Over an hour wait time. Wtf. Get it together.
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Youtube: IGLivetv
(@Mr_GoGetTheBag) reported
from
DeFuniak Springs, Florida
@etrade really done cost me lose out on so much money it's not even funny. I know what I'm getting into just accept my damn order.
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k . l o p e z 🦉
(@_krizzanne) reported
I love @etrade customer service. They say 2 hours until someone joins the chat service, LOL....it’s been 5 hours and I’m still waiting 😠
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Ed Koll
(@eeyore274) reported
@etrade I am on hold trying to reach customer service for up to an hour at a time.
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テイキュサ
(@Tyxsta) reported
@tradeasaurus @UncleToughStuff @etrade Damn!
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Jaafar
(@jaafarcrypto) reported
@etrade anyone has a problem to sign in? #etrade
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CrippledByRipple
(@Ripplecrippled) reported
Really wish @etrade would fix their buggy, garbage of an app. Tired of seeing my after hours account tank, because the ticker prices pull back 20%. Pretty odd cause it just started happening this week. #etrade #OTCMarkets #OTCStocks
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Ahlibobwa
(@Ahlibobwa26) reported
@etrade E*TRADE won’t allow me to withdraw my money. The customer service chat is disabled and nobody answers your phone. I’ve sent messages every day requesting to close my account but nobody ever answers. You are stealing my money. @SEC_Enforcement @SECEnfDirector
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The Fantasy Judge
(@fantasy_judge) reported
@etrade Correct me if I'm wrong about how the process is supposed to work. A: I submit a deposit into my account. B: You take the money from my bank account. C: I buy stock We seem to have an issue with Part C.
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Ahlibobwa
(@Ahlibobwa26) reported
@etrade E*TRADE won’t allow me to withdraw my money. The customer service chat is disabled and nobody answers your phone. I’ve sent messages every day requesting to close my account but nobody ever answers. You are stealing my money.
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Ceasar Hernandez
(@Ceased) reported
@etrade why does it take all day to make 2 buys?... what’s the problem?
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Tradernator
(@Tradernator1) reported
@etrade Nice picture of a chart. It would be great if the charts would actually show up for your clients. Seems like an issue that’s been going on over a year could be remedied by now.
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Conor O'Phelan
(@conorop) reported
The one thing that Robinhood has going for it is that the app worked. For a week straight, @etrade has told me I have insufficient funds to make trades (I don’t) and @public keeps saying I have network issues (I don’t). Who should I try next?
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Ricky
(@rickyaz4) reported
@etrade 184 minute wait time for chat?! Do you need to hire more employees? If you guys don't care about customer service then I'll find a company that does.
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tara mullinax
(@tcmullinax) reported
@etrade Instead of watching Fintech's puts, how about answering the phone. Or answering the chat. Or answering the emails? With E*Trade, you get what you pay for or even less because they won't let you liquidate your account. Pathetic. 24 hour customer service? Yeah right!
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The candidate!
(@kinkong007) reported
@etrade Fix your freaking app @etrade you suck, once I sell all my positions im out of your POS system
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Bento Stox
(@BentoStox) reported
@Jcazz17 @etrade I just call in at 8am every morning so I'm in line when I have a problem @etrade
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James Sun
(@LSKMSun) reported
@etrade What day is today? Your junk power etrade app is slow! Chart can't be displayed!