E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (33%)
• Trading platform (33%)
• Website (28%)
• Withdrawals (5%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Township of Evan	Login	9 hours ago
Vancouver	Login	7 days ago
San Jose	Website	20 days ago
Winter Park	Login	26 days ago
Lilburn	Website	26 days ago
Brooklyn	Trading platform	26 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Eduardo Chak Iik (@MusicaLunar) reported 2 minutes ago

  @etrade hello I need some support with a wire transfer from my E*Trade account, do you any email for support?

• 
  The Big Shorty (@thebigshorty3) reported 2 minutes ago

  @etrade unacceptable. Your site can’t crash every time there’s a high volume day. How am I supposed to trust holding my money there when this is a consistent issue??

• 
  KP🐺🌐 (@KCP_NYC) reported 2 minutes ago

  THANKS @etrade WTF????

• 
  Apis Equity (@apisequity) reported 4 minutes ago

  If @CharlesSchwab is giving you trouble purchasing $ntrp join us over at @etrade …they’ll let you load the boat down here and ride this one up…let’s go

• 
  Charlie Harper (@CharlieBHarper) reported 5 minutes ago

  And after getting an agent, telling him the problem, I got a boilerplate answer about how balances are calculated rather then the agent addressing the error. His follow up - after 20+ minutes of wasted time - was to tell me to call @etrade. We've institutionalized failure.

• 
  I.C.E. R.N. (@_ICE_RN_) reported 7 minutes ago

  @JunkSavvy @CharlesSchwab @etrade They didn't give the fraction, they rounded down.

• 
  Cece Moestra (@CeCeTrading) reported 7 minutes ago

  @etrade Their new platform is absolutely terrible.

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) reported 8 minutes ago

  @etrade Worst trading app! Stay away! Execution latency and platform lag are major complaints among active traders on E*TRADE, especially during periods of high market volatility. The platform frequently frustrates day traders and options scalpers.

• 
  Padrino (@callmepadrino) reported 12 minutes ago

  @1wallstgatsby @etrade **** etrade, they suck now. 5 yrs ago was different

• 
  James Bond 🇺🇸 🇧🇦 ☪️ (@BTC2TMOON) reported 12 minutes ago

  @CrispinCowan0 @etrade Bitcoin is a long term play. It rips violently when everyone gives up on it. There will only ever be 21M coins. MU will issue shares and dillute shareholders. A new competitor will steal market share. The AI trade is already unwinding. Bitcoin will rip to 500K and crash to 350K and you’ll have this same convo with someone else.

• 
  Virtualarry (@Vocabutesla) reported 13 minutes ago

  @TeslaBoomerMama @etrade I have been with etrade for over 10 years. They have always been great. Absolutely no fees for banking with minimum balance which my Roth satisfied. With that comes the ups and downs of “virtual banking” I have not had a traditional brick and mortar bank since year 2000. Back then people thought i was crazy “your information will get hacked etc”. The etrade acquisition by Morgan Stanley complicated some things. Extremely slow to update systems to modern day standards. Took years to fix some online issues and services offered. Simple things like access to Zell. I registered for ipo access over a year ago. Nothing to do with Soace X. Everything to do with being prepared for future opportunities. I would be cautious with situations where someone is registering too close to the time they want to participate in an ipo. Not saying this person is not qualified but sometimes the things need time to iron out. Phone calls with etrade representatives etc.

• 
  phillux (@phillux598746) reported 14 minutes ago

  @etrade ur system is way to slow

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) reported 14 minutes ago

  @etrade Worst trading app! Stay away! Execution latency and platform lag are major complaints among active traders on E*TRADE, especially during periods of high market volatility. The platform frequently frustrates day traders and options scalpers.

• 
  hi (@byehiselllo) reported 15 minutes ago

  @etrade yall gonna allow wash sale adjustments toggle for the site or na? or maybe spend time fixing power mobile etrade cause the app is terrible

• 
  Adam Frank Dynda (@JerseyShorz) reported 19 minutes ago

  @grok @Grok I think @etrade is robbing me too. All of a sudden my brokerage account is way down is value when the market is up. Odd.

• 
  shawn (@shilohsox) reported 20 minutes ago

  @TLAMB91 @etrade You know you're having a bad day when the Kermit memes come out lol

• 
  J C (@J450NCH4N) reported 22 minutes ago

  @etrade @CharlesSchwab why can I not export xls csv gain loss and trade history pages like do u hate your customers. Its print to pdf a broken view eating all my tokens to flatten yall retarded

• 
  Trevor (@illbethe_moon) reported 28 minutes ago

  @TLAMB91 @etrade You gotta trade on Robinhood bro that **** NEVER goes down!!

• 
  DB (@hyperthreaderr) reported 28 minutes ago

  I repeat. Nobody should ever use @etrade for their banking services. They hold your money hostage under the guise of "fraud protection". Their customer service team cannot contact the department that manages this so they are useless. Never again, not anything affiliated with @MorganStanley

• 
  Edmund J. Janas (@slumbum) reported 29 minutes ago

  @ETRADE @MorganStanley Froze all my accounts, including Social Security, over a $118 overdraft. Blocked me from linking outside funds to fix it. Phone and chat both dead ends today. Need funds for food and meds. Zero urgency/care Twenty years a customer. I need this resolved.

• 
  MoonStonks (@TargaGordon) reported 33 minutes ago

  @etrade I even called, your system kept saying I didnt have a valid account or SSN linked to an account then was on hold for so long I gave up. Despite me being logged in, can't do anything on the platform. Awful, I'll be moving it all off once it re-opens. Too many times now!

• 
  Joey Cera (@jtcera) reported 40 minutes ago

  @etrade you're about to lose a customer because you don't have a consumer trading API

• 
  Sandstone Capital (@SandstoneStox) reported 54 minutes ago

  @JRIGWM @etrade Understandable and that’s frustrating no doubt. I’m certain Morgan Stanley holds everyone’s dividend payment overnight so they make money lending it to other institutions with USD LIBOR just like banks do maybe file a complaint with the SEC?🤷

• 
  AleXandra Merz 🇺🇲 (@TeslaBoomerMama) reported 54 minutes ago

  @BLSmith2112 @etrade oh I am sorry, Brandon. Anything I can help you with?

• 
  reduce-reuse-recycle (@NotAppropriate2) reported 56 minutes ago

  @etrade Signed up for new account. Attempted to add security questions/answers. Asked for phone number to complete process. Despite providing valid phone number no code is sent, just get "Unable to use your phone to verify your identify." Agent acknowledge this is known issue

• 
  AJBAL (@ASJUBAAL) reported 57 minutes ago

  @etrade and @jpmorgan are THE WORST

• 
  William Wagner (@William09450383) reported 57 minutes ago

  @etrade By the damn stock, not the calls

• 
  mblaso (@blaso96) reported 58 minutes ago

  @etrade are wires down?

• 
  Cabe (@cabeGOD) reported 59 minutes ago

  @etrade Your api kind of sucks. It's slow and missing information. I could help you fix this.

• 
  Springer (@Springer_Wreckr) reported 60 minutes ago

  @etrade HOLY ****< what is going on right noW!?!?!