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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (61%)
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Website (28%)
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Trading platform (10%)
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Withdrawals (1%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Noida |
Login | |
 Westminster |
Login | |
| Aiken |
Withdrawals | |
| Los Altos |
Login | |
| Katy |
Trading platform | |
| Camden |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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badsushistocks
(@badsushistocks) reported
Well @etrade here we go again with your terrible executions ... nothing like watching 3MM shares tumble down towards your open order and not get a single fill on your 50,000 shares, then end up lowering the price into the panic to a stupid number just to get out. Why do I bother?
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Partizan
(@partizantrader) reported
@JulianWSaunders @etrade @etrade really poor customer service. When I called them & asked why, they said to protect our clients. I said what are you going to do to compensate me when I can prove your limiting my buys prevented me from making money? They said please hold while I transfer you to my boss.
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Drew Cerasani
(@dru312) reported
@etrade says it will take 90 days to issue a refund for 68.93 for something I never received. Time to find a new bank
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Anthony DiMarzio
(@anthonydimarzio) reported
Hey @etrade… You’re just awful, you know that?
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RKY
(@MrMURAH02) reported
$LTNC can’t buy the damn dips on @etrade !! anyone knows where I can buy?
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awake
(@awake87288167) reported
@StockyPenny @etrade @CharlesSchwab I think that support person had no idea what they were talking about - overnight, ha, that's funny.
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maral eitzen
(@EitzenMaral) reported
@etrade If you are scouting for a way to get completely hosed, this is the company to put your $. They have been given the oportunity to fix the issue they caused in account 4754-1495 they could care less. Wanna get screwed royaly? Trade here. As someone with 1000s of trades here.I know
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Algo Pinyin
(@APinyin) reported
@calvin_RPOT @_LogicAndReason @etrade I phoned, they confirmed there's a problem with their site. So I just said fine, I don't need to bother you with anything else, thanks. #etrade
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Isles47
(@isles47) reported
@izi_go @biostockguru Because @etrade has become a terrible and outdated platform.
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KIR
(@KeepRealistic) reported
@KyleSte99611176 @etrade Move your account ! Enough people call and complain They may lift the self imposed restriction which is total BS
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$
(@InfamousCalls) reported
.@etrade must have the world's worst fill orders... how can you guys be doing customers so bad all the time.. ruthless 😭
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SturdyStubs
(@SturdyStubs) reported
@_TraderDave @etrade I'm switching platforms after the amount of issues I've had with ETrade in the past year. Been a customer for a few now and it's unfortunate I have to leave.
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Dr. Jimothy Eagle
(@Velcro108) reported
@etrade Any idea why the $enb DRIP didn't happen last night? I messaged customer service and was told it will DRIP once you guys receive it, which should have been yesterday/last night. Are any other shareholders having this same issue?
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maral eitzen
(@EitzenMaral) reported
@etrade Customers here have access to getting really screwed is about all they offer. account 4754-1495 maybe explain to people why i couldnt close a trade only down 300 but you could close if after im down 3K? and closed my hedge position prior to that? This what they will do to you
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DC
(@EcoblueCube) reported
@JPATrades @StonkWatching @etrade I just realized you'd posted this info in an earlier tweet, my bad & thanks again!
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My Name is...
(@FrancisPrepX) reported
@etrade is the worst, they posted the wrong ex-date for a dividend which caused me to sell my shares too early and when I called them about it, they said they are not liable for the information provided on their website and mobile app
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NeutronLD50
(@NeutronLD50) reported
@etrade @TDAmeritrade @CharlesSchwab Thanks brokers. You literally bent over every single otc trader this month. The SEC should fine you crooks for how bad you fd people.
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Eddie LMO
(@Eddie_LMO) reported
@etrade Site down?
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gabriel levy
(@gablp95) reported
@tammyb_123 @OfficiallyAKB @etrade Why is it going down? Why sell if it’s just the beginning?? To the moon 🌝 🚀 $rgbp
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awake
(@awake87288167) reported
After being on @etrade for the last year, gave my new @CharlesSchwab account a try. First buy/sell is done and I don't see it in the Gains/Losses page. Schwab support tells me that the trade needs to "batch overnight" to show - are you kidding me? My @etrade's show in seconds.
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Isles47
(@isles47) reported
So I have a small @etrade account which I have to close and don't know why I haven't. I bought $AAZZF about a month ago and over a week ago changed to $AAZZD it no longer shows in my portfolio correct, Etrade has no chat service and when I just called it said wait time is 20 mins
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Q (not anon 🤦♂️)
(@QhsNYJ) reported
@PrestonPysh @GaryGensler @etrade doesn't support posting options bids at certain limit prices incorrectly claiming the market does not allow it (I built it at a bludge bracket years ago). The reality is probably that their PFOF partner can't cross such orders thus need to pass to exchange to post
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Brett
(@BSperin1) reported
@etrade sucks. #WORST
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Net Prophet
(@HighFloor84) reported
Incredibly disappointed that I can’t trade $MTRT with my E*TRADE account. With this unbelievable share structure, this company has a real chance to 10X by next month @etrade Your crappy OTC deadline may have just lost you a loyal high paying customer
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Drew Cerasani
(@dru312) reported
@etrade please contact me I would like to close my account. I cannot handle receiving mediocre support
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Partizan
(@partizantrader) reported
@JulianWSaunders Not OTC/SEC cut off. Broker cutoff. E*TRADE changed their tune. Originally not going to do that then they did. @etrade bad business decision.
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maral eitzen
(@EitzenMaral) reported
@etrade and for the record, I have 1000s of trades here and not a penny that they promise...except they have no problem fking their customers when its to their benefit.
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ChakaⓋ
(@Chaka20477958) reported
@BlueSpruceNomad @etrade My cousin same problem. Luckily he got in a few weeks ago..
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badsushistocks
(@badsushistocks) reported
@etrade Well, @etrade I tried that and got the copy and paste line about OTC trades I've received numerous times before. It's cool, you guys suck at certain tickers. I'd rather you just fix #etradepro it's falling apart. Loaded 4 times so far this AM & it continues to freeze ... as usual
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Ray Shore
(@RayShore3) reported
@BigPiskaGuy25 @smartertrader I never have a problem on @etrade