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Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Drancy, Île-de-France 1
Meylan, Auvergne-Rhône-Alpes 4
Paris, Île-de-France 107
Herstal, Wallonia 1
Le Vaudreuil, Normandy 1
Annay, Hauts-de-France 1
Wissen, Rheinland-Pfalz 20
Arrondissement de Valence, Auvergne-Rhône-Alpes 1
Étaples, Hauts-de-France 1
Amsterdam, nh 1
Mateur, Banzart 1
Alès, Occitanie 1
Montévrain, Île-de-France 1
Nègrepelisse, Occitanie 1
Roubaix, Hauts-de-France 1
Sandillon, Centre 2
Montpellier, Occitanie 3
Perpignan, Occitanie 2
Saint-Paul, Réunion 1
Thouars, Nouvelle-Aquitaine 1
Lyon, Auvergne-Rhône-Alpes 8
Seigy, Centre 7
Marsaz, Auvergne-Rhône-Alpes 1
Hundsangen, Rheinland-Pfalz 1
Abbeville, Hauts-de-France 3
Waremme, Wallonia 1
Gujan-Mestras, Nouvelle-Aquitaine 1
Tunis, Tūnis 2
Canet-en-Roussillon, Occitanie 1
Bordeaux, Nouvelle-Aquitaine 9
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • amitsaturn
    Amit (@amitsaturn) reported

    @umobile Why your app is not working? I am unable to login or topup. Your Artificial intelligence (stupidity) based bot on fb messenger is taking me circles not letting me connect with humans to resolve the query. Kindly get some humans to respond.

  • KyleO83
    Kyle O'Connor (@KyleO83) reported

    @FlySwoop please provide a number to contact customer service. Facebook Messenger and Instagram is not an appropriate contact method.

  • Pure_bottom84
    Bottomdad dcrt (@Pure_bottom84) reported

    @PLDT_Cares Your customer support fb messenger is not working/ responding accordingly

  • OJAtienzaMD
    Orville Jan Atienza (@OJAtienzaMD) reported

    fb messenger and ig down

  • waseemali840
    Waseem (@waseemali840) reported

    @easypaisa My account blocked 2 years ago still blocked many times I contact easypaisa through email and fb messenger but problem not solve although I sent everything which they want

  • MonteWarden1
    Monte Warden (@MonteWarden1) reported

    @Meta @facebook @finkd I've been on FB Messenger to resolve an ad issue for SIX HOURS STRAIGHT today! My current ad - my 202nd ad - has generated ZERO RESPONSES and your bot-land can't explain why, I've been bounced around 5 times to different dpts. Ridiculous. Plz send help.

  • StarsCityDesign
    Stars City Designs (@StarsCityDesign) reported

    I haven’t checked Instagram, but since Facebook let me through FB Messenger I assume it’s still down. #facebook #instagram

  • mattyd2009
    Matty (@mattyd2009) reported

    .@askparamount I am at my wits end! I have not been able to access P+ for over a month. ALL browsers and app says I have adblocking software. I do NOT! FB messenger has ignored me for a week! PLEASE HELP!

  • jonespina8
    Jon Espiña (@jonespina8) reported

    No internet again. Please check DM @PLDT_Cares . So you're not assisting customers via X anymore? FB messenger is useless. What's the use of ur X account is unable to help?

  • Sawertynn17
    Sawertynn (@Sawertynn17) reported

    @bravookil It's somewhat getting popular, but FB messenger was used so overwhelmingly any alternative had a problem of "why not just use mess.?"

  • lissadeandra
    Lis Lopez (@lissadeandra) reported

    FB and FB Messenger are down??

  • PhetamiAyuba
    Phetami Ayuba (@PhetamiAyuba) reported

    @DStvNg @DStvNg worst Facebook customer service... I have been sending my complaints since 1 hour ago on Facebook messenger and they will reply one message and go off I will start again and another agent one reply one message go off again

  • oli2600
    Oli 🎤🌸 (@oli2600) reported

    FB Messenger and IG messaging features are not working.

  • coffeethenquest
    coffeethenquestions (@coffeethenquest) reported

    @vodafoneNZ The problem remains unresolved and I’m getting no responses on FB or FB messenger. Can we get some actual help please?

  • ChanceyKnows
    Justin (@ChanceyKnows) reported

    @facebook help! upgraded from iphone 11pro max to 17 pro max, in fb messenger all my chats are gone from 2024 til todays date. the new iphone shows encryption but my old messenger doesn't. i need the message history!!

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