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Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Grand Haven, MI 1
Argelers, Occitanie 2
Arroyo Grande, CA 1
Thuré, Nouvelle-Aquitaine 1
Ashburn, VA 1
Rome, Latium 1
Kirchen, Rheinland-Pfalz 17
Kamloops, BC 1
Orléans, Centre 1
San Luis Río Colorado, SON 1
Edinburgh, Scotland 2
Montataire, Hauts-de-France 1
Munich, Bavaria 1
Township of Evan, KS 3
Köln, NRW 1
Warsaw, Mazovia 1
Vancouver, BC 1
Quezon City, Metro Manila 1
Fort Worth, TX 1
Tegucigalpa, Francisco Morazán 2
Dinas Powys, Wales 1
London, England 4
El Paso, TX 1
Hoisington, KS 1
Orlando, FL 1
Stockholm, Stockholm 1
Tunis, Tūnis 1
Woodbury, NJ 1
Ciudad Jardín, MEX 1
Oxford, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • jonespina8
    Jon Espiña (@jonespina8) reported

    No internet again. Please check DM @PLDT_Cares . So you're not assisting customers via X anymore? FB messenger is useless. What's the use of ur X account if unable to help?

  • jimgraham
    Jim Graham (@jimgraham) reported

    Cannot get over how bad @WestJet service is. Not the fault of the front-line folks, but no support on the phones, online links that are broken, and you have to use Facebook Messenger to chat to an agent. What a sad decline.

  • NymyTonks
    LostAlien (@NymyTonks) reported

    So my notifs for everything from Twitter to Tumblr to bubble to fb messenger and regular texts are not working at all. That's fantastic good to know my phone has decided i don't need to know when my sister texts or when anyone else is trying to contact me.

  • nmharp182
    nmharp (@nmharp182) reported

    @factormeals What is going on???? So many missing meals. No customer service reply on the chat or phone or Facebook messenger or Twitter. @bbb_us #ScamAlert

  • AMOLS333
    GOD (@AMOLS333) reported

    @AmreliaRuhez check your DM and Facebook messenger. I asked you for help but u still not responded. I was getting fake messages from your ID Till the time you don’t reply I won’t watch any of your videos 👍🏼

  • plwtexas
    Oakmere Shanan (@plwtexas) reported

    My sister was recently scammed online. Via @facebook messenger and @google chat. Someone she trusted was hacked and she was told to send @Apple gift cards -of course. Seems all these companies could help more shutting scammers down. They're pervasive on FB.

  • george305610
    iouri (@george305610) reported

    @facebook My fb messenger not working how to contact live agent from fb support?

  • jimsafranek
    Jim Safranek (@jimsafranek) reported

    @PaleoLaura I contacted the FOP admin Jason Robert Patton via fb messenger to find out what the problem is.

  • amitsaturn
    Amit (@amitsaturn) reported

    @umobile Why your app is not working? I am unable to login or topup. Your Artificial intelligence (stupidity) based bot on fb messenger is taking me circles not letting me connect with humans to resolve the query. Kindly get some humans to respond.

  • DTE_Energy
    DTE_Energy (@DTE_Energy) reported

    @Ghostcatlove We want to help as soon as possible. Please send us a private message using Facebook Messenger.

  • MaryBremner8
    Merri-Berri (@MaryBremner8) reported

    @MWEBTweets @mweb We where on the phone nearly 2hrs a week ago the second call your tech’ advised that a tech’ would come out & check no one came. We call weekly due to the pathetic speed -we PAY for 100up/down & never get close! I have forwarded all pvt. details of account holder on FB messenger!

  • Canadienne1978
    Donna Lavery (@Canadienne1978) reported

    @SportsDirect_CS I've been trying to contact customer service via Facebook messenger. I got an initial response from someone saying they will look in to it and have heard nothing since. My order was sent to my old address (my fault), and apparently returned to Evri?

  • AJinHD
    AJ (@AJinHD) reported

    This week Amazon Prime wouldn’t let me renew my membership with a new card, Facebook messenger keeps saying I have 3 messages even when I have 0, and Lord Twitter is once again showing the whole word his ***. The richest men in the world run these service and they all suck.

  • RealJohn1776
    RealJohn1776 (@RealJohn1776) reported

    @Zanrkend Looks like a classic phishing attempt that is often on Facebook messenger. Someone you know gets their account hacked, link sent to all contacts. Person goes to link and needs to login, only for password to be stolen, rinse repeat.

  • JeffO773
    Jeff Orr (@JeffO773) reported

    @ThosMajor Have a British friend who has been locked out of FB messenger fpr a few weeks bec she has to do facial recognition and its not working

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