Facebook Messenger Outage Map
The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Facebook Messenger users affected:
Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Jacksonville, FL | 1 |
| Wissen, Rheinland-Pfalz | 14 |
| Kinshasa, Kinshasa | 1 |
| Paris, Île-de-France | 10 |
| Aix-en-Provence, Provence-Alpes-Côte d'Azur | 2 |
| Moncton, NB | 1 |
| Valenciennes, Hauts-de-France | 1 |
| Kassel, Hesse | 1 |
| Loudun, Nouvelle-Aquitaine | 3 |
| Chicago, IL | 1 |
| Warsaw, Mazovia | 2 |
| Limoges, Nouvelle-Aquitaine | 1 |
| Wigan, England | 1 |
| Granada, Andalusia | 1 |
| Thunder Bay, ON | 1 |
| Offenburg, Baden-Württemberg | 1 |
| Vaudreuil-Dorion, QC | 1 |
| London, England | 5 |
| Huy, Wallonia | 1 |
| Bethlehem, PA | 1 |
| Paphos, Pafos | 1 |
| Derval, Pays de la Loire | 1 |
| Ottumwa, IA | 1 |
| Grand Haven, MI | 1 |
| Argelers, Occitanie | 2 |
| Arroyo Grande, CA | 1 |
| Thuré, Nouvelle-Aquitaine | 1 |
| Ashburn, VA | 1 |
| Rome, Latium | 1 |
| Kirchen, Rheinland-Pfalz | 17 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Gra-ke⁷ 😏😼 (@Grake) reported@enjoyGLOBE i cannot track my request in your globeone app, FB messenger couldn't address my concern. help please.
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coffeethenquestions (@coffeethenquest) reported@vodafoneNZ The problem remains unresolved and I’m getting no responses on FB or FB messenger. Can we get some actual help please?
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Mandy Powers Norrell (@MPowersNorrell) reported from Lancaster, South Carolina@cstegmaier Yes! I didn’t even know what it was years ago and didn’t have it on my phone and ultimately found out a constituent was furious w/me for not fixing an issue - though she’d never called or emailed my office. Only used Facebook messenger. 😳
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iouri (@george305610) reported@facebook My fb messenger not working how to contact live agent from fb support?
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karlo de la cruz (@zurcaledolrak) reported@eastwestbanker My online banking account suddenly got locked. Your self-service site is unavailable. I wasted hours trying to call your hotline. How can I access my account? Your FB messenger isn't responding.
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The Pepperazzi 🌶🇺🇸 (@Hikaru_Chansey) reported@NateDog47941021 @PstafarianPrice @MarmotRespecter Obviously but I meant opiates > ****** > fent. My ex who I broke up with in 2018 was doing pills and I wasn't cool with it. Heard from her on FB messenger in 2023 asking for money. Last year her sister called me and said someone found her dead on a sidewalk in Philly. Honestly, I was relieved when I got the call. She was a bad person, and a tornado of destruction to anyone that ever tried to help her. She had a million chances, and instead of trying to get help, she lied, stole, and hurt the people that cared about her.
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Biggles (@biggslad_) reported@PureGym Hello @PureGym, I used your app to freeze my account but this months membership fee was still taken. I've asked for a refund with no success via Facebook messenger. Can someone please help?
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Tuneli (@StarAyodele) reportedI don't need to check facebook messenger or whatsapp continuously to see whether she has sent any messages or not.I can spend more time on creativity. I cn chase my passion without any problem. But after running miles after miles & I have not breath left, I start to miss someone.
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AlanJ (@Alan_J) reported@BrannanCoady trying to sort out a parking issue with your useless staff. FB Messenger, Whatsapp & email & no help. I want to phone & pay and they're sending me links that don't work. what can you do. I've asked to speak to you a number of times but declined
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Jim Wikel (@jim_wikel) reported@BoostCare More lies from Boost Mobile customer service. I asked a rep if they were aware of the cyber security attack on their parent company and I was told no. Boost Mobile has blocked me from messaging them on FB messenger and from commenting on the Boost Mobile FB page.
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Adina McDonald (@mcdonald_adina) reported@maildotcom I have been unable to access my email for the 3rd day. Submitted issue thru your online help.. no response. Contacted thru Facebook messenger got a reply at 1:15am EST we were closed. I need access to my email this is not acceptable.
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Shelley Walsh (@theshelleywalsh) reported@Ammon_Johns @GuideTwit Does that mean your FB messenger is also down?
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iouri (@george305610) reported@facebookhelp_me Helper help me , I cannot contact my daughter, nobody cares , disconnected my fb messenger, support not responding. No support
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devin😍💙👑🐯 (@SJ_ELF25) reported@unionbankph Please help. My online app got deactivated and the contact number, fb messenger and email doesn't work. Who do I reach out too?
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Nick (@NcWI43) reported@FlyFrontier You screwed me over AGAIN! Now I’m trying to use the $200 voucher you sent and it’s only loaded with $125 and expires tonight. Can’t call for help because apparently customers would rather be on hold for hours over Facebook messenger or your website. How can this be fixed?!