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Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Modimolle, Limpopo 1
San Mateo, CA 1
Sainte-Julie, QC 1
Dhaka, Dhaka 1
Varanges, Bourgogne-Franche-Comté 1
Wissen, Rheinland-Pfalz 90
Round Lake, IL 1
Brighton, England 1
Ayer, MA 1
Leipzig, Saxony 1
Caracal, Olt 1
Nantes, Pays de la Loire 2
Houston, TX 1
Sturgeon Bay, WI 1
Tarascon, Provence-Alpes-Côte d'Azur 1
Salisbury, England 1
Chatham, England 1
Lewiston, ME 1
Knoxville, TN 1
Saint-Pierre, Réunion 1
Talmont-Saint-Hilaire, Pays de la Loire 1
Adelaide, SA 2
Tucson, AZ 1
Alness, Scotland 1
Bourges, Centre 1
Castle Cary, England 1
Guadalajara, JAL 2
Belleville, ON 1
Mumbai, MH 1
Nampa, ID 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • manktelow2009
    kelly manktelow (@manktelow2009) reported

    @ASOS_HeretoHelp my parcel is saying delivered and it hasn’t been ! Been talking on Facebook messenger but now my messages are being ignored. I would mow like a refund for all the good I ordered that have clearly been stolen. Discusting customer service *** don’t order from ASOS

  • BRedfern0716
    Brittany Redfern (@BRedfern0716) reported

    @PlayStation How are we supposed to get help if we cannot reach a HUMAN!!? I’ve called, tried chats, sent DM’s, FB messenger, made posts.. no one will respond!! I need help BEFORE my order is shipped!

  • alicuth22
    Alicuthbert (@alicuth22) reported

    @TeamKnowhowUK @UrServiceBlows @TeamKnowhowUK please can someone contact me, I am having no luck on Facebook messenger or Twitter for a reply and no one on the phone will help me either. Poor customer service again!!

  • Hassan_Raai
    Raai (@Hassan_Raai) reported

    @OoredooMaldives customer service ah gulheny eh noon live chat ah vadheveny eh noon . Fb messenger in message kureema reply kurany eh noon. Still my sim card isn’t activated since evening

  • thehecticpride
    Jay wants a General Strike 🌱 (@thehecticpride) reported

    Um i just sent a tweet to my bb & it showed up in their facebook messenger? THIS IS NOT SAFE ABORT ABORT TURN OFF THE INTERNET **** THIS **** STOP IT ALL STOP STOP HELP ABORT ABORT **** WTF IS HAPPENING

  • JustNugentPhoto
    Justin Nugent (@JustNugentPhoto) reported

    Anyone else having issues with desktop Safari not picking up Finder when trying to attach files / images? Facebook Messenger and Trello will not open Finder to find files.. Works fine in Chrome…

  • Joxter1312
    Joxter (@Joxter1312) reported

    Straight up can i have some mutuals check on me every couple of hours if i give my number or fb messenger or some ****. Im genuinely afraid im gonna do something stupid and i need someone available to help talk me down.

  • _sdvh
    Bukwayo Saka (@_sdvh) reported

    @AUBREYSWAN47 Facebook messenger is tied to your Facebook account, which by nature of its Existence, allows multiple sign ins, on multiple devices, driven by a unique identifier and password. WhatsApp has no password or login requirements. Protecting users is more difficult with that model

  • zmpaul
    Zach Paul (@zmpaul) reported

    @RogersHelps I am frustrated that I get a useless phone call saying that my service request is delayed without a clear indication of when the request is delayed to. I then cannot get a live agent on LiveChat or Facebook Messenger - bad customer service!

  • virgoeighteen
    terrell manalo  (@virgoeighteen) reported

    @talk2GLOBE I sent numerous messages on FB messenger, I got no response. My internet is down for 2 weeks now. My account number is 901546884

  • dhuehnergarth4
    david huehnergarth (@dhuehnergarth4) reported

    @PlanetFitness What's the deal with screwing up a membership cancellation? My wife, who is a school nurse with 860 students, cancelled on 10/1 and we're still getting billed and no refunds. We have the signed form, she's gone in, and the auto-bot FB Messenger is the worst. Help.

  • TheresaCiaravi1
    Theresa Ciaravino (@TheresaCiaravi1) reported

    @VincentCrypt46 FB messenger blocking and removing comments! What the hell are they doing in my private message/conversations. I never gave any permission for this! It’s also you cell service providers allowing this.

  • dannistewart
    Danni Stewart (@dannistewart) reported

    @Hobbycraft_Help I’ve tried calling you, on hold for 20 minutes before being disconnected. Tried FB messenger, no reply. So now I’m here. Any chance of a response to my issue of being sold a mouldy advent calendar?!?!

  • tankredburns
    tankred burnelli (@tankredburns) reported

    @planefag One of my favorite tricks on discord/Facebook messenger is when I am asked for advice on some electrical/tech issues reply oh thats not too hard to fix all you had to do is

  • BunnyhunterB
    Bunnyhunter (@BunnyhunterB) reported

    @CanadianKelli I took FB & FB messenger off my phone 6 months ago bc I was having same issue

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