Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 116
Köln, NRW 6
London, England 2
Oldenburg, Lower Saxony 2
Ashburn, VA 2
Atlanta, GA 1
Skandia, MI 1
Manchester, England 1
Rennes, Bretagne 1
Sheffield, England 1
Kennesaw, GA 1
Sydney, NSW 1
Montmagny, QC 1
Niceville, FL 1
Birmingham, AL 1
Castelnovo di Sotto, Emilia-Romagna 1
Colchester, England 1
Manila, National Capital Region 1
Perth, WA 1
Vancouver, BC 1
Portland, OR 1
Paris, Île-de-France 1
Bologna, Emilia-Romagna 1
Central, Central and Western District 1
Lublin, Województwo Lubelskie 1
Aalen, Baden-Württemberg Region 1
Henderson, NV 1
Danville, IL 1
Adelaide, SA 1
Tamuning-Tumon-Harmon Village, Tamuning-Tumon-Harmon Municipality 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • wonderchef Wonderchef (@wonderchef) reported

    @sanjeevsehgal5 We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)

  • wonderchef Wonderchef (@wonderchef) reported

    @1amadel We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)

  • OmarSha60509300 Omar Shafiq (@OmarSha60509300) reported

    @jawwy Please tell me what do you mean by that. Like I said I have been raising this concern with jawwy app customer service and on Facebook messenger.

  • BootlegDoggg Rolo Lion 🔞🇬🇧🔜BerkFurs (@BootlegDoggg) reported

    on top of other **** im still having issues with telegram and Facebook messenger Both are just absolutely ******* annoying and being a ****, Facebook messenger won't even load in, atleast telegram says connecting.... On 90% of my chats and groups Got like 2 groups, yippee...

  • OmarSha60509300 Omar Shafiq (@OmarSha60509300) reported

    @jawwy I have done that through jawwy app and Facebook messenger. I’m not getting any help. I’m just getting standard messages to visit the store. And STC stores have been saying they cannot help.

  • ThatAxeTho Liberty Axe 🪓 (@ThatAxeTho) reported

    Fun Fact: My current phone is BANNED from all FB applications, (FB App and FB messenger,) which is funny because when I use my *old* phone, I have no problem and everything loads in fine. Same with my tablet... Is my IMEI or S/N banned? How??

  • 1bloh6 Ben Loh (@1bloh6) reported

    @amitisinvesting $META should shut down Fb messenger already

  • AlexEar90777589 Alex Earl (@AlexEar90777589) reported

    @WestJet 4am & I’ve been on hold for 6 hours. No response from FB messenger in 24 hours so I’m not sure why that form of communication is promoted? Snow is a problem yes, but just cancelling & zero communication to find a solution is not cool when I’m stuck with 2 young kids. 👎🏼

  • BlakneyKathryn Kathryn Blakney (@BlakneyKathryn) reported

    I need help trying to make some money to pay bills. I’m selling some clothes that I don’t need anymore along with possibly selling a bedframe. If interested in buying, send me a text through facebook messenger.

  • gowiththef10w (@gowiththef10w) reported

    FB Messenger Kids has a 🎅 feature. You can message your kids as Santa. Since 11 only asked for Candy Canes this year, I messaged her as 🎅 asking if that’s all she wanted, thinking she’d quietly respond out of curiosity … are you ready for now this went down?!

  • Theresa90590756 Theresa (@Theresa90590756) reported

    @askparamount @paramountplus No it hasn’t!! Signed up today, paid for a full year and can not sign on. Tried chat bumped off three times, emailed 2x no response , facebook messenger 3 hours ago again no response - DO NOT SIGN UP FOR PARAMOUNT PLUS ZERO CUSTOMER SERVICE!!!!

  • SandyS_02 Sandeep Sarkar (@SandyS_02) reported

    @AdidasIndia_ such pathetic customer service!!! Phone disconnects / chat 💬on the app never gets connected / fb messenger never a reply!

  • Jahnotion Jah | Notion (@Jahnotion) reported

    7. Chatfuel, a chatbot platform that uses AI to assist with customer service and sales efforts through messaging apps like Facebook Messenger.

  • 1damike ɢ米1DaMike (@1damike) reported

    @TAKEALOT @katli_masunyane I mean if my dm sent 12h04 yesterday could be answered that would help. So I'm going to try the email you provided, granted that would be email number 1 on that address, 3 help centre request, 2 to info @takealot.com, 1dm on Twitter, 2 Twitter posts and 1 message on fb messenger

  • Slaid_Jim Jim Slaid (@Slaid_Jim) reported

    @FlyAirNZ Is there any other way to contact this airline? Been waiting on phone for nearly 2 hours and FB Messenger giving no replies either. Flight is tomorrow and urgent issue. Help needed.

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