Facebook Messenger Outage Map
The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Facebook Messenger users affected:
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Multimedia
Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Wissen, Rheinland-Pfalz | 98 |
| Köln, NRW | 3 |
| Ashburn, VA | 2 |
| Albuquerque, NM | 1 |
| Barrow in Furness, England | 1 |
| Mexico City, CDMX | 1 |
| Hannover, Lower Saxony | 1 |
| Vernon, Normandie | 1 |
| Sin-le-Noble, Hauts-de-France | 1 |
| North Canton, OH | 1 |
| Kraków, Województwo Małopolskie | 1 |
| Perth Amboy, NJ | 1 |
| Kemptville, ON | 1 |
| Øster Halne, North Denmark Region | 1 |
| Kirkcaldy, Scotland | 1 |
| Litchfield, NH | 1 |
| Clermont, FL | 1 |
| Istres, Provence-Alpes-Côte d'Azur | 1 |
| Maria da Fé, MG | 1 |
| Pamiers, Occitanie | 1 |
| London, England | 1 |
| Chicago, IL | 1 |
| Dublin, Leinster | 1 |
| Velbert, NRW | 1 |
| Viroinval, Wallonia | 1 |
| Essen, NRW | 1 |
| Upper Sandusky, OH | 1 |
| Tarlac City, Central Luzon | 1 |
| Ontario, NY | 1 |
| Lugo, Galicia | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Rose Blackie
(@RoseBlackie) reported
@tapairportugal I need assistance on a flight booking and have tried FB messenger as well as calling but cannot get a response. Please can someone help me ASAP as I'm about to lose quite a bit of money on a flight and cant get the support I need from you!
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GFC
(@GreedyForCash) reported
from
Manhattan, New York
@TaqeeBond @Jackie_Rabbit_ @facebook They still do live chat on Facebook messenger just had to be from your business account when you report the problem
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KLM
(@KLM) reported
@cwilhelmi I understand. The passenger may contact KLM's customer service via Twitter, Facebook Messenger, and WhatsApp.
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Obote
(@Obote99Logistix) reported
@FedEx Plate number: PDB-7725 (Missouri City, Tx). Your driver did a hit and run on one of my vans on 06/27/2022… I have sent several texts through your FB Messenger page… posted on here twice… still no help to redress this wrong. What a company FedEx is.
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Boy Mayor of Second Life
(@ragedoctor_) reported
Facebook messenger is so broken, i'm over it. i can't even log in like?? 🥲
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Dan Ruder
(@danruder) reported
@SculptNation Thanks...My customer support issues were addressed via FB messenger. Why not use the same msger system on the website? Or just advertise to use IG or FB?
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Fun with Bots
(@KarenzBotz) reported
Say… My music at work My music at work constantly to help from Facebook Messenger app, Woebot users to be up to other personal
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BB1
(@BB190914278) reported
@AerLingus on hold to your customer service number for 1 hr 43 mins,still holding. Sent DM on twitter 18hrs ago..no response. Used FB messenger, useless. You changed our flights & it messes up our car hire, accomm check in. We need to be refunded b4 booking another airline HELP😤
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Khara Grieger
(@KGrieger) reported
@annaglasser hello! As you may have imagined by now, we got stuck in Geneve and still aren’t back to NC! We were supposed to be back Friday. I haven’t been able to check FB messenger since we have been at the airport without reliable service - sorry if we’ve missed you!
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Monika Panchal
(@MoniPanchal28) reported
@FlySwoop I have been trying to contact you since July 11 but nobody responded to my email nor my calls. I have contacted on Facebook messenger as well. I have been in queue since July 11th. It’s related to my booking. No other way to contact swoop. Exceptional customer service.
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Molly
(@MollyEmily2022) reported
@Missguided where is my order?? It’s been seven days since I ordered!! And Your fb messenger service is appalling customer service isn’t good at all, quality is shocking!! This needs to be sent asap not fair on loyal customers !!!
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Meri Rantama
(@MeriRantama) reported
So best news ever. Just heard from close friend X for the first time after 27 days in alcohol rehab, he was just given his phone back, no service but FB messenger works. He's entering phase 2, 27 more days to go but can get his truck from me now. He sounds good and says he is
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Jay Elloso
(@infosecbuff) reported
@flyPAL Need some help. You FB messenger response is taking so long. I haven't received a PAL Web e-Receipt for one of the itinerary changes I made. I need this for an insurance claim.
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Corey B Poindexter
(@CBPoindexter) reported
@AerLingus I clicked the link you provided and it just took me to another automated system where I'm "in line to talk to an agent". I've been doing that on FB messenger for the past 2 days already. I need help.
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Shelley Piper
(@Cristal4me) reported
@FlySwoop @yeg @FlyEIA 6 days I have been in the queue on FB messenger. Several hours ago MS typed a message that i would be transferred to an agent. Still waiting and now I’m frustrated with lack of customer service. YOU cancelled the flight not me. Please help
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