Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 110
Köln, NRW 3
London, England 2
Oldenburg, Lower Saxony 2
Ashburn, VA 2
Vancouver, BC 1
Portland, OR 1
Paris, Île-de-France 1
Bologna, Emilia-Romagna 1
Central, Central and Western District 1
Lublin, Województwo Lubelskie 1
Aalen, Baden-Württemberg Region 1
Henderson, NV 1
Danville, IL 1
Adelaide, SA 1
Tamuning-Tumon-Harmon Village, Tamuning-Tumon-Harmon Municipality 1
Fishers, IN 1
Puebla, PUE 1
Albuquerque, NM 1
Barrow in Furness, England 1
Mexico City, CDMX 1
Hannover, Lower Saxony 1
Vernon, Normandie 1
Sin-le-Noble, Hauts-de-France 1
North Canton, OH 1
Kraków, Województwo Małopolskie 1
Perth Amboy, NJ 1
Kemptville, ON 1
Øster Halne, North Denmark Region 1
Kirkcaldy, Scotland 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • 2dawgzy Badboybubby (@2dawgzy) reported

    @lockheimer Buying my mom and iphone wouldn’t work? She likes Android! As do i. So even if i did back to sqaure 1 incompatible between her and I. Seems its about $$$ with Apple not working as one fix simple issue . Only way so far i see is like FB messenger that has back up sms.

  • TimKirbyLA Timothy Ross Kirby TimKirbyLA🇺🇸🇨🇦🇦🇺 04-03-82 (@TimKirbyLA) reported

    @facebook I'm thinking of shutting down my Facebook Messenger, Facebook account, no matter what photo I use as profile on Facebook messenger it's still stressful and not worth it. If Facebook can do something about that be cool if not I'm closing down my account. @timkirbyla replace photo

  • Shivani54498455 Shivani Mehta (@Shivani54498455) reported

    @AMCHelps I have been reaching out on both twitter and Facebook Messenger since yesterday and multiple times after that and no one has responded. It says they get back within 4 hours but its been more than 12 hours now. Please help!

  • aniagabb ANIA GABB (@aniagabb) reported

    @HMRCcustomers please help. How’s the best way to contact you? I’ve messaged on Facebook messenger but haven’t had a reply

  • itstommyjay TJ Driscoll (@itstommyjay) reported

    Use Facebook Messenger chatbots to provide personalized customer service and answer frequently asked questions.

  • wonderchef Wonderchef (@wonderchef) reported

    @Gopal29 We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)

  • AfterhoursKp KP (@AfterhoursKp) reported

    I made the fatal error of reinstalling Facebook messenger

  • LexAntonyHuang Lex 🇺🇦 (@LexAntonyHuang) reported

    @FlyAirNZ Been trying to get hold you since last night - calls kept getting disconnected after a few hours on the line - what is the best way to get hold of you? I’ve tried DM you here, FB messenger & WhatsApp. Managing my booking wouldn’t let me change flight. Help please!

  • shazeentejani_ Shazeen T (@shazeentejani_) reported

    @AirPassRightsCA I’ve tried to pose a question in the Air Passenger Rights Facebook page but it gets immediately declined. I don’t know why that would be? Ive tried reaching out via Facebook messenger but haven’t been successful in reaching anyone. Can someone help?

  • tvmoviesparks88 Ashley Eppley 💌 (@tvmoviesparks88) reported

    great @Meta i lost my facebook messenger sidebar how do i get back on mac mini screen need help

  • I_Wangai Wa Wa (@I_Wangai) reported

    I'm trying to deactivate the automatic response messages on Instagram and Facebook Messenger and I can't seem to figure it out. Someone help?

  • hotemonerd iday ⭑🎧 ⁸ daydream (@hotemonerd) reported

    He ended up being a catfish ya. It’s been a whole two years later yea I know but every time I think about it I can’t help but laugh😭😭 the only way we ended up knowing was because his brother texted us through facebook messenger telling us he’s been taking HIS pictures

  • brandons21822 brandon (@brandons21822) reported

    Facebook messenger has a notification glitch too, it’s not just here.

  • all_secured Josh | All Things Secured (@all_secured) reported

    @Aswinbenny_com @Bitwarden Hmm...even if you're right, I find that troubling. If I polled my audience and they told me that using Facebook Messenger was the safest way to communicate, I would work to correct them, not amplify their error.

  • player_1117 Zero_0 (@player_1117) reported

    I direct traffic all towards facebook messenger. I actually chat & close sales LIVE right on messenger. Using both text & voice note (voice changer to a female voice) Collecting FAQ on the fly while chatting with customer on their issue helps me to produce a winning creative..

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