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Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kirchen, Rheinland-Pfalz 15
Edinburgh, Scotland 2
Montataire, Hauts-de-France 1
Munich, Bavaria 1
Township of Evan, KS 3
Köln, NRW 1
Warsaw, Mazovia 1
Vancouver, BC 1
Quezon City, Metro Manila 1
Fort Worth, TX 1
Tegucigalpa, Francisco Morazán 2
Dinas Powys, Wales 1
London, England 4
El Paso, TX 1
Hoisington, KS 1
Orlando, FL 1
Stockholm, Stockholm 1
Tunis, Tūnis 1
Woodbury, NJ 1
Ciudad Jardín, MEX 1
Oxford, England 1
Paris, Île-de-France 7
Laval, QC 1
L'Union, Occitanie 1
Sarreguemines, ACAL 1
Göteborg, Västra Götaland 1
Indianapolis, IN 2
Saint-Marcel, Auvergne-Rhône-Alpes 1
Spring, TX 1
Mendoza, MZ 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • jimgraham
    Jim Graham (@jimgraham) reported

    Cannot get over how bad @WestJet service is. Not the fault of the front-line folks, but no support on the phones, online links that are broken, and you have to use Facebook Messenger to chat to an agent. What a sad decline.

  • KKash_yap
    Kunal Kashyap (@KKash_yap) reported

    @GoFirstairways You are not replying to my request on Facebook Messenger. I have been chasing since 3 years. Help me with service request G8-01000228. PNR: GC8S5U

  • gompumpkussy
    🐻💞TITI × NINI💞🐻💫R꩜VER💫🐻ペンミ両日 (@gompumpkussy) reported

    @mamoribaek anypass refreshes everytime you close the app, so the best way to do this is through FB messenger or any messaging service w a chat head that can be opened over other apps without disrupting the app. so you can ss and send the image via messenger

  • ChanceyKnows
    Justin (@ChanceyKnows) reported

    @facebook help! upgraded from iphone 11pro max to 17 pro max, in fb messenger all my chats are gone from 2024 til todays date. the new iphone shows encryption but my old messenger doesn't. i need the message history!!

  • zurcaledolrak
    karlo de la cruz (@zurcaledolrak) reported

    @eastwestbanker My online banking account suddenly got locked. Your self-service site is unavailable. I wasted hours trying to call your hotline. How can I access my account? Your FB messenger isn't responding.

  • sagg155
    insatiablesahil (@sagg155) reported

    @Paytmcare @PAYTMCU12452943 It's been a week since I raised a query of excess deduction via fastag on one toll plaza twice in both going & return journey but no response has come from your end. I even tried reaching to customer care no and both via fb messenger but no help

  • jurassicfibre
    Jurassic Fibre (@jurassicfibre) reported

    We're experience a few issues with our phonelines this morning. Facebook Messenger and emails are still available for customers and we hope to be back up and running very soon.

  • MonteWarden1
    Monte Warden (@MonteWarden1) reported

    Help! I have been on FB Messenger w bots and techs for SIX HOURS to resolve an ad issue for a gig (my 202nd AD w NO ISSUES before!) that Fbook can't explain or figure out! @Meta @finkd @facebook

  • NarenJaiswal3
    Naren Jaiswal (@NarenJaiswal3) reported

    @SamsungIndia Sent you a DM.. I've escalated the issue via email, whatsapp, call center and also FB messenger.. i was supposed to get a call on thursday but haven't received a single call back till now.. @SamsungMobile @Samsung #notworthbeingaloyalcustomer #Samsung

  • LdelcidLiz
    Liz Del Cid, PhD PE (@LdelcidLiz) reported

    @visiblecare How do I submit a case #? The customer service team tells me through DM but each one fails even a simple hello. And no one answers their Facebook messenger either

  • theshelleywalsh
    Shelley Walsh (@theshelleywalsh) reported

    @Ammon_Johns @GuideTwit Does that mean your FB messenger is also down?

  • Grake
    Gra-ke⁷ 😏😼 (@Grake) reported

    @enjoyGLOBE i cannot track my request in your globeone app, FB messenger couldn't address my concern. help please.

  • JohnsonRuben10
    Johnson Ruben (@JohnsonRuben10) reported

    @lindsey_lou_476 It alright but don't hesitate to reach out to him in any way he help me recover my IG and FB messenger account when I lost them

  • mamoribaek
    MAMORI 'ㅅ' BAEK (@mamoribaek) reported

    "anypass refreshes everytime you close the app, so the best way to do this is through FB messenger or any messaging service w a chat head that can be opened over other apps without disrupting the app. so you can ss and send the image via messenger"

  • JulsieJane
    Julsie (@JulsieJane) reported

    MTN is the most useless company on the face of the planet. No help. Billing incorrect. They don’t answer their FB messenger! They expect you to call from all over the world to get help and you sit for hours on the line. USELESS, USELESS, USELESS

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