Facebook Messenger Outage Map
The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Facebook Messenger users affected:
Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Rome, Latium | 1 |
| Kirchen, Rheinland-Pfalz | 17 |
| Kamloops, BC | 1 |
| Orléans, Centre | 1 |
| San Luis Río Colorado, SON | 1 |
| Edinburgh, Scotland | 2 |
| Montataire, Hauts-de-France | 1 |
| Munich, Bavaria | 1 |
| Township of Evan, KS | 3 |
| Köln, NRW | 1 |
| Warsaw, Mazovia | 1 |
| Vancouver, BC | 1 |
| Quezon City, Metro Manila | 1 |
| Fort Worth, TX | 1 |
| Tegucigalpa, Francisco Morazán | 2 |
| Dinas Powys, Wales | 1 |
| London, England | 4 |
| El Paso, TX | 1 |
| Hoisington, KS | 1 |
| Orlando, FL | 1 |
| Stockholm, Stockholm | 1 |
| Tunis, Tūnis | 1 |
| Woodbury, NJ | 1 |
| Ciudad Jardín, MEX | 1 |
| Oxford, England | 1 |
| Paris, Île-de-France | 7 |
| Laval, QC | 1 |
| L'Union, Occitanie | 1 |
| Sarreguemines, ACAL | 1 |
| Göteborg, Västra Götaland | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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karlo de la cruz (@zurcaledolrak) reported@eastwestbanker My online banking account suddenly got locked. Your self-service site is unavailable. I wasted hours trying to call your hotline. How can I access my account? Your FB messenger isn't responding.
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Monte Warden (@MonteWarden1) reported@Meta @facebook @finkd I've been on FB Messenger to resolve an ad issue for SIX HOURS STRAIGHT today! My current ad - my 202nd ad - has generated ZERO RESPONSES and your bot-land can't explain why, I've been bounced around 5 times to different dpts. Ridiculous. Plz send help.
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LukeCresha (@lukr3sh4_95) reported@RBT1216 @enjoyGLOBE Sheesh!...try to contact them directly sa Globe At Home FB Messenger or sa HELP section ng GlobeOne app...sana naman ma-restore na yan anytime soon...
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MilanEire (@MilanEire2023) reported@SkyIreland can you get someone to contact me .. I have been going back & forth on FB messenger for hours now & all I want is my TV service can cancelled .... Joke of a service let me speak to someone
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Oakmere Shanan (@plwtexas) reportedMy sister was recently scammed online. Via @facebook messenger and @google chat. Someone she trusted was hacked and she was told to send @Apple gift cards -of course. Seems all these companies could help more shutting scammers down. They're pervasive on FB.
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PineyVolfan (@dstevens1976) reported@AppleSupport you really need to do something about not being able to send picture messages to android devices . It’s speaks volumes about the lack of tech in the iPhone . I’ve done all the suggested fixes and continue to have the same issue. Have resorted to fb messenger instead
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Monte Warden (@MonteWarden1) reportedHelp! I have been on FB Messenger w bots and techs for SIX HOURS to resolve an ad issue for a gig (my 202nd AD w NO ISSUES before!) that Fbook can't explain or figure out! @Meta @finkd @facebook
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Phetami Ayuba (@PhetamiAyuba) reported@DStvNg @DStvNg worst Facebook customer service... I have been sending my complaints since 1 hour ago on Facebook messenger and they will reply one message and go off I will start again and another agent one reply one message go off again
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Heather Gold (@heathr) reportedYou've sent me a customer service phone number that doesn't work @AerLingus (885) 567 8224 and I'm unable to get a person, not a bot , to answer your DMs or chat on your website (frankly I'm surprised your co would use FB messenger for customer support given it's track record)
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Kunal Kashyap (@KKash_yap) reported@GoFirstairways You are not replying to my request on Facebook Messenger. I have been chasing since 3 years. Help me with service request G8-01000228. PNR: GC8S5U
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insatiablesahil (@sagg155) reported@Paytmcare @PAYTMCU12452943 It's been a week since I raised a query of excess deduction via fastag on one toll plaza twice in both going & return journey but no response has come from your end. I even tried reaching to customer care no and both via fb messenger but no help
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grace in the wilderless (@the_wilderless) reportedWe have game-changing tech all over the place, people mocking up apps that do absolute magic, Meanwhile Facebook messenger is the only site I can think of that not only can’t fix typos, but actively CAUSES them by jumping the sues or all over as I type
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DTE_Energy (@DTE_Energy) reported@Ghostcatlove We want to help as soon as possible. Please send us a private message using Facebook Messenger.
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Jim Graham (@jimgraham) reportedCannot get over how bad @WestJet service is. Not the fault of the front-line folks, but no support on the phones, online links that are broken, and you have to use Facebook Messenger to chat to an agent. What a sad decline.
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GOD (@AMOLS333) reported@AmreliaRuhez check your DM and Facebook messenger. I asked you for help but u still not responded. I was getting fake messages from your ID Till the time you don’t reply I won’t watch any of your videos 👍🏼
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