Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

Less
More

facebook-messenger Hero Image

Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 14
Blois, Centre-Val de Loire 14
London, England 9
Milan, Lombardia 8
Paris, Île-de-France 8
Ottawa, ON 6
Sydney, NSW 6
Berlin, Land Berlin 6
Mexico City, CDMX 6
Brussels, Bruxelles-Capitale 5
Bogotá, Distrito Capital de Bogotá 5
Athens, Attica 5
Glasgow, Scotland 5
Tower Hamlets, England 5
Romford, England 5
Rochester, England 5
Derby, England 4
Manchester, England 4
Rome, Lazio 4
Budapest, Budapest 4
Adelaide, SA 4
Lyon, Auvergne-Rhône-Alpes 3
Leipzig, Saxony 3
Québec, QC 3
Hyderabad, TG 3
Agen, Nouvelle-Aquitaine 3
Tijuana, BCN 3
Bristol, England 3
Saskatoon, SK 3
Liège, Wallonia 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • computergeek06 MattBatt (@computergeek06) reported

    @Bleat182 Used to be Facebook Messenger but then they did away with the desktop version and made it harass us like talking about what to fix for dinner "click here to make an event" or asking if I should pick stuff up "wanna order uber" junk. Telegram "just works" with no added junk.

  • 580to709 Justin Buck (@580to709) reported from Toronto, Ontario

    @FlySwoop I’m a veteran. I need to speak to someone in customer service about my flight tomorrow. I do not have Facebook Messenger for chat conversations. Can you honour me with a 1-800 number, please?

  • barkbox BarkBox (@barkbox) reported

    @haileegreene12 Hi Hailee! I am sorry for the mix up! If you reach out to our customer service through online chat or FB messenger, we are happy to get that corrected for you and your pup.

  • AdamRandell1313 Adam Randell (@AdamRandell1313) reported

    @lastminute_com I tried to contact you before you confirmed my booking via phone, email and Facebook messenger as there was an error with the dates. You booked the hotel 3 hours ago and are trying to tell me there is now a £630 charge to change it??? Can someone contact me plz

  • ryanwaldroop Ryan Waldroop (@ryanwaldroop) reported

    @craighead @mer__edith @signalapp My 90 year old grandma has no problem using Signal and Facebook Messenger and SMS. Just a different button to press depending on who she wants to talk to. No big deal.

  • pkbaxter Baxter Parker (@pkbaxter) reported

    It’s been swell watching @elonmusk destroy @twitter in a matter of days. His move to reinstate Donald is the straw to my back. To the companies that I contact when I’m pissed off with your service, I’ll catch you on FB Messenger. #mylastday #twitter #Twittershutdown

  • holdspacefree Tim Reierson (@holdspacefree) reported

    @emilymbender Update: #CrisisTextLine still operates a chat w/in Facebook Messenger. I followed the Messenger link from the archive page above & it put me into a CTL chat. Not secure.They removed mention of FB Messenger from their Terms of Service,then continue to offer it? Deceptive PR move.

  • womyow dyey-ar (@womyow) reported

    Hi @PLDT_Cares, internet service is interrupted again. I'm not able to call via telephone as line is basically useless. Facebook messenger chatbot seems broken. Every month we are reaching out just to fix the issue. EVERY MONTH. Please help as many of us are relying to it.

  • LoziWhipp Loz (@LoziWhipp) reported

    @eon_next your customer service is absolutely appalling. I cannot get through to anyone via phone, online chat or Facebook messenger. I need to speak to someone ASAP, and there is a very strong chance I will be moving to another provider due to this.

  • andywpearson Andy Pearson (@andywpearson) reported

    Imagine if a billionaire could buy up the entire email system in the world and shut it down to force us all onto Facebook Messenger or something! They can't do that, and that's the beauty and resiliency of distributed systems.

  • HunnyBunny12306 Dawn 🐱 (@HunnyBunny12306) reported

    @GeorgiaBowring I don't as i like interacting with you :( x (also when Hubby is away on shi[, fb messenger is the only thing that works for me to chat to him on :( So NO i don't want these shutting down :(

  • aronpricepga Aron Price (@aronpricepga) reported

    @BreezeAirways so I sent a text message in the Facebook messenger text as your customer service page said… 15 hours. No engagement.

  • SeanMil03376244 Sean Miller (@SeanMil03376244) reported

    @VerizonSupport I absolutely will but almost a year and only call I’ve had to make to you guys was done by fb messenger about my bill because the agent who sold me my phone lied but other than that agent not a single issue with service or anything. Even switched internet to you for home.

  • salopmatt Matt (@salopmatt) reported

    @AppleSupport - i have a new iPhone 14 Pro. It’s slower than my 12 Pro was, and Facebook messenger is very slow (can take minutes) in sending messages and sometimes doesn’t download media. I’ve turned off/on and reinstalled apps. Works fine for a bit then stops again. Please help

  • barkbox BarkBox (@barkbox) reported

    @vbentley I am so sorry you are missing some goodies! We sure can help, just reach out to our customer service team via chat, email, text or Facebook messenger and we can lend a hand!

Map Check Current Status