Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 103
Köln, NRW 3
Ashburn, VA 2
Adelaide, SA 1
Tamuning-Tumon-Harmon Village, Tamuning-Tumon-Harmon Municipality 1
Fishers, IN 1
Puebla, PUE 1
Albuquerque, NM 1
Barrow in Furness, England 1
Mexico City, CDMX 1
Hannover, Lower Saxony 1
Vernon, Normandie 1
Sin-le-Noble, Hauts-de-France 1
North Canton, OH 1
Kraków, Województwo Małopolskie 1
Perth Amboy, NJ 1
Kemptville, ON 1
Øster Halne, North Denmark Region 1
Kirkcaldy, Scotland 1
Litchfield, NH 1
Clermont, FL 1
Istres, Provence-Alpes-Côte d'Azur 1
Maria da Fé, MG 1
Pamiers, Occitanie 1
London, England 1
Chicago, IL 1
Dublin, Leinster 1
Velbert, NRW 1
Viroinval, Wallonia 1
Essen, NRW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • RadicalSecular The Radical Secular (@RadicalSecular) reported

    Facebook is terrible for any number of reasons. One of those reasons is the laugh reaction in Facebook Messenger. It's terrible. It looks like the face of somebody suffering through the most intense of brain freezes.

  • JennyHeronUK Jenny Kimber (@JennyHeronUK) reported

    @AXS_UK my 2 tickets for tonight's concert at the O2 Academy in Newcastle have not arrived. Your webchat keeps chucking me out of the big queue and no-one is answering emails or Facebook messenger chats. The concert starts in a couple of hours. Please help me.

  • TimAtheist Tim Ward (@TimAtheist) reported from Moore, Oklahoma

    If you know of anything or have a question about anything that may be a church/state issue don’t hesitate to reach out. Please include any names, location and date please. I can be reached via Fb Messenger or email tward@atheists dot org.

  • calirozzy Roslyn 😈😷🧚🏻🚰 (@calirozzy) reported

    New rule. When acquaintances tracks me down via Facebook messenger just to send me pictures/links of the junk they are selling, I’m giving no response or acknowledgment. The slightest answer seems to encourage these people who are basically saying gimme your money.

  • essexgenie Chris (@essexgenie) reported

    Tried calling several times, on hold for hours, no response to emails. Messages on fb messenger, no reply. Main restaurant in our hotel closed, few comments on FB mentioning how bad the food choices are.Price has dropped too. Disgraceful service #jet2

  • hrywlms Harry 🌿 (@hrywlms) reported

    @craig_labenz I switched 5 years ago, while I continued using iMessage on my macbook for a bit I eventually came to know everyone has WhatsApp or FB Messenger or some other IM. I was hesitant at first but it came to be no problem whatsoever.

  • AtotheHoff AtotheHoff (@AtotheHoff) reported

    Oh and no call number … “We can serve you better via Facebook messenger or text” means ZERO accountability or REAL customer service. #joke

  • philthepower14 phil newman (@philthepower14) reported

    @powerplayleague can someone please acces facebook messenger and try to help me

  • sookyunghan Ƨ♛ (@sookyunghan) reported

    @DicksByMail trying to get a hold of customer service urgently, but no one is responding. Tried email and fb messenger.

  • bripen__ Brian P (@bripen__) reported

    @DFAPHL @DFAPHL @teddyboylocsin Hello, I need help po with my passport. Had an appointment last JULY 21 in MOA, until now wala pong update. No reply po sa emails/fb messenger and any contact numbers provided sa website walang makapag bigay ng update. I hope you can help me. Thanks!

  • AGirlHadNoPOTUS Elizabeth (@AGirlHadNoPOTUS) reported

    1. So…my father -mid 70s, recent widower, lives alone - spends his days having angry conversations on FB Messenger. Problem is…no one is actually replying to him. It always escalates. These delusions are very ugly. I set up a visit w/ his doctor who was extremely dismissive

  • chlcrk Charles Crook (@chlcrk) reported

    Has anybody else had issues with Facebook Messenger or Instagram DM notifications not turning up for minutes or even hours after you actually received the message?

  • ArnaTrevelyan thejessbeast🏳️‍🌈blacklivesmatter (@ArnaTrevelyan) reported

    Proved to myself that I still have the customer support chops by helping my aunt with her issues with her screensaver/image presentations on her laptop through Facebook messenger. I am a woman of many talents.

  • bripen__ Brian P (@bripen__) reported

    @DFAPHL @teddyboylocsin Hello, I need help po with my passport. Had an appointment last JULY 21 in MOA, until now wala pong update. No reply po sa emails/fb messenger and any contact numbers. I hope you can help me. Thanks!

  • sigwinch28 Joe with a GoPro, Wifeguy (@sigwinch28) reported

    If I wanted to build a bomb and take down the west I would simply not use Facebook messenger etc.

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