Facebook Messenger Outage Map
The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Facebook Messenger users affected:
Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Wissen, Rheinland-Pfalz | 93 |
| Köln, NRW | 3 |
| Nantes, Pays de la Loire | 2 |
| Adelaide, SA | 2 |
| Guadalajara, JAL | 2 |
| Oldenburg, Lower Saxony | 2 |
| Ashburn, VA | 2 |
| San Mateo, CA | 1 |
| Sainte-Julie, QC | 1 |
| Dhaka, Dhaka Division | 1 |
| Varanges, Bourgogne-Franche-Comté | 1 |
| Round Lake, IL | 1 |
| Brighton, England | 1 |
| Ayer, MA | 1 |
| Leipzig, Saxony | 1 |
| Caracal, Olt | 1 |
| Houston, TX | 1 |
| Sturgeon Bay, WI | 1 |
| Tarascon, Provence-Alpes-Côte d'Azur | 1 |
| Salisbury, England | 1 |
| Chatham, England | 1 |
| Lewiston, ME | 1 |
| Knoxville, TN | 1 |
| Saint-Pierre, Réunion | 1 |
| Talmont-Saint-Hilaire, Pays de la Loire | 1 |
| Tucson, AZ | 1 |
| Alness, Scotland | 1 |
| Bourges, Centre-Val de Loire | 1 |
| Castle Cary, England | 1 |
| Belleville, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Shapermint
(@shapermint) reported
We're sorry for all the trouble, @Exposeoflife. We just spoke with Danielle L. Singleton, but we're not sure if this is you. Erica replied to you via FB Messenger. Please check on that.
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Judge
(@JudgeFactor) reported
@maynilad We haven't received our bill yet. I have tried contacting your Customer Service but your hotline 1626 doesn't work. Your Facebook Messenger also doesn't work!
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Jamie Barnes
(@JamieBa11837462) reported
@NianticHelp I'm trying to communicate with friends to join a raid via Facebook messenger, but Pokemon Go keeps closing the chat bubble. Makes it really difficult and annoying to set up remote raids. Any chance you could fix this please?
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Ærin Moriarty (fae/they) 🏳️🌈♿
(@AerinMoriarty) reported
Has Facebook Messenger made changes to group privacy settings? My mother is getting notifications for a MESSENGER CHAT she's not in... I don't see any way to create a public group, is there a security issue right now? #ITSec @Facebook @FacebookMessage
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Cross Conversion Media
(@CrossConversion) reported
Never did I quite picture myself as being a "Customer Service Rep" but I've setup the Voices For Christ Facebook Messenger account on my laptop, so...here we are!
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Catriona Roberts - Cat Roberts | Proofreader
(@CatrionaRoberts) reported
@EE Ha! Two calls (yesterday and today) and currently in a 3 hours Facebook messenger chat and we are still nowhere near to them even beginning to tell me what the problem with my order/delivery is. This is absolutely ridiculous. Wish I had gone to a different company.
-
❀
(@jjumil) reported
help i have messaged abt 60 randos on fb messenger to get rid of all my stuff
-
Tiffany Meekins
(@tip_mg) reported
@Facebook PLEASE HELP I have been locked out of my account for two weeks due to a hacker! I really need access to fb messenger !!!!! I haven’t heard from your team in almost two weeks! Is there a call center ?
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DEANDRA SPINNER
(@DEANDRASPINNER) reported
Yo @coles is pissing me off. I’m missing items from my delivery I paid for & I cannot get in touch w fkn ANYONE at this company. **** customer service. I’ve tried to call, text (they have a text option & NO ONE responded), tweeted them last night & FB messenger & heard NOTHING 🦗
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Malik Rochdi
(@MalikRochdi) reported
@UntamedAcademic @SamLMontano Exactly, and with cross-platforms such as FB Messenger and IG DMs, you could reach a significant amount of people with 1 portal and actively let them respond if they need help. (Even post disaster) We have so many 1 way warning dissemination channels, this would be a great 2 way
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Dialog Axiata
(@dialoglk) reported
@the_dempaa Hi, We would humbly request to inbox the connection details along with the error message you receive when checking data usage through the portal to check and assist further. Please note once connected via WhatsApp or FB Messenger, please type * agent * and wait for a (1/2)
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Avantika Tewari
(@Avantikatewari) reported
“Reliance’s JioMart—an expanding, groceries-focused online marketplace—into its messaging service. It would be as if Americans could buy or sell products over Amazon while on Facebook Messenger, using Facebook Pay.”
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Rochelle
(@Roch1802) reported
@Metro_Fibre I don't have a ticket number as I was put on hold for 15 minutes by your call centre yesterday, so i put the phone down. I have sent my details via Facebook Messenger. Why cannot you give us a general update, as this is affecting everyone in the Jhb South area.
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Matthew
(@acadianrunner) reported
@montanaman842 @atrupar Public posts? No. It's a media outlet. If they demanded removal, it could be an issue. If private Facebook messenger, and no warrant , it would definitely be a problem. Fox and crew are so excited to find smoking guns they often don't realize there is no smoke and no gun
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George
(@Georgi_xox) reported
@altontowers I have been trying to rebook some tickets that were cancelled due to lockdown (you still have the money), I have sent you messages by Facebook messenger and Twitter but I have not received a reply! Please can someone help me with this 😩