Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 11
Pasig City, National Capital Region 2
Toronto, ON 2
Sebastian, FL 2
Burke, VA 2
East Corinth, VT 1
Cedar Rapids, IA 1
Arrondissement de Poitiers, Nouvelle-Aquitaine 1
Berlin, Land Berlin 1
West Lafayette, IN 1
Kennewick, WA 1
Auckland, Auckland 1
Lacey, WA 1
O'Fallon, MO 1
London, England 1
New Delhi, NCT 1
Stillwater, OK 1
Bruguières, Occitanie 1
Windsor, ON 1
Canton, NY 1
San Jose, CA 1
Plantation, FL 1
Surrey, BC 1
Thionville, ACAL 1
Miguel Hidalgo, CDMX 1
Pune, MH 1
Moncton, NB 1
Saint-Martin-d’Hères, Auvergne-Rhône-Alpes 1
Edmonton, AB 1
Braunschweig, Lower Saxony 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • CortyChenery Courtenay (@CortyChenery) reported

    @Rachelgpeters @liamkernaghannz Yes I think the issue is that people can't even share a link to news articles over Facebook, even on their private pages. I'm not sure if this covers Facebook messenger though.

  • mike4jr Michael Lopez (@mike4jr) reported

    @cjfaison CJ, My wife has someone messaging her on Facebook Messenger. She is trying to get ahold of you about starting her own business. This guy is speaking with broken English. Can you please reach out to her so you could possibly give her some advice on starting a business.

  • alexcrowlol Alex Crow (@alexcrowlol) reported

    @teight___ If I install Facebook messenger I could show you a dm of my ex laughing at me after I told her I got broken up with (before I was with Alana)

  • lazyone2222 still nunya (@lazyone2222) reported

    Facebook messenger from an old work friend in Charlotte, NC—‘is florida really open, we’re so tired of this, we’re thinking about moving down’ #Florida @RoyCooperNC @ViLyles @GovRonDeSantis

  • RaceforGod Stacey Rogers (@RaceforGod) reported

    @ATT AT&T business service is the worse. One loves being transferred 32 times and still on hold. This will cause blood pressure to rise. Still no solution. Even tried fb messenger. Does anyone know who handles what there?? #at&t #attbusiness #awfulservice

  • Euoamerican Pawel Janowski (@Euoamerican) reported

    @AerioConnect no internet? Phones not in service? No response through FB Messenger? Are you out of business or just ignoring customers ?

  • therevmountain Wes Mountain (@therevmountain) reported

    Insta messaging seems to be very confused atm. Sometimes it sends story reacts as messages, sometimes it alerts you in notifications. Sometimes it attempts to send insta reels etc via FB messenger, the next moment sends a text message via its own service. Maybe *don't* merge?

  • HayleyTallis Hayley Tallis (@HayleyTallis) reported

    3 times I've spoken on the online chat to argos and twice on fb messenger (only methods available) and everytime people just leave the chat. No help what so ever!!! #argos #worstcustomerservice

  • NickLovell86 Nick Lovell (@NickLovell86) reported

    @GAMEdigital - I’ve been trying to contact you for a week now in reference to an issue I have with an order but despite raising tickets and reaching out through Facebook messenger I’ve had no response...sort out your customer service please!

  • JoMaloneLondon Jo Malone London (@JoMaloneLondon) reported

    @smudge61 Hello, we're sorry to hear this and want to help. Please kindly forward your telephone number and email address via Facebook Messenger and, a member of our Consumer Care team will be in touch to address your concerns.

  • rona_hc Rona Cook (@rona_hc) reported

    @MrDouglasCook @IKEAUKSupport I had marginally better luck with Facebook messenger (i.e. it only took 5 days for someone to get back to me rather than 2 weeks on Twitter) but only got a solution when I called customer service as soon as it opened and sat on hold for 45 minutes

  • McNealMaya Maya (@McNealMaya) reported

    Why doesn’t pretty little thing have a phone number or email for customer service? Why am I forced to Facebook messenger them????

  • Norlaine Dr Norlaine Thomas (@Norlaine) reported

    @alexisdoyle73 No problem at all. It happens. I don't know how many times I have had 2 or more FB messenger conversations going at once and sent things to the wrong one.

  • emovampirecraig Craig Germanotta (@emovampirecraig) reported

    Is facebook messenger down?

  • hannaryy_ mäcy (@hannaryy_) reported

    is facebook messenger down or it's just me?

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