Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 31
Minneapolis, MN 2
Berlin, Land Berlin 2
Toronto, ON 2
Sebastian, FL 2
Houston, TX 1
Köln, NRW 1
Somers, CT 1
Kansas City, MO 1
Moissat, Auvergne-Rhône-Alpes 1
Torreilles, Occitanie 1
Yuma, AZ 1
Hoorn, nh 1
Delegación Cuajimalpa de Morelos, CDMX 1
Ottawa, ON 1
Chouppes, Nouvelle-Aquitaine 1
Wellington, Wellington 1
Somerville, MA 1
Poznań, Województwo Wielkopolskie 1
Guadalupe de Rivera, GUA 1
Paris, Île-de-France 1
Martigues, Provence-Alpes-Côte d'Azur 1
Meylan, Auvergne-Rhône-Alpes 1
Marseille, Provence-Alpes-Côte d'Azur 1
Aizenay, Pays de la Loire 1
Las Vegas, NV 1
Merrill, WI 1
Nürnberg, Bavaria 1
Holland, MI 1
Hebburn, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • JessieChrimbo Jessie Christmas (@JessieChrimbo) reported

    @ArgosHelpers Hi, I need help with a broken product and am unable to make contact either via chat on Twitter, or on Facebook messenger.

  • sheikhw04638978 sheikh waris (@sheikhw04638978) reported

    @KlasraRauf Beautifully written My Facebook messenger is not working so writing you here

  • dgor David Gorman (@dgor) reported

    @AerLingus Hi AerLingus, it looks like my flight has been removed from your schedule, I've been trying to get through to the contact centre and via FB messenger for 2 days now, can you help?

  • FromDeadToAlive Fred Weasley (@FromDeadToAlive) reported

    @sncketraitor // nope. We get the whole amount. I have problems with PayPal they’ve actually taken money I sent to my sister she needed for food. And Venmo is meh. Never had problem with Facebook messenger for sending money. And they probably jailed you depending on the amount.

  • X13Stefan Stefan_x13 (@X13Stefan) reported

    Uggh I'm about to reactivate my FB messenger to confirm my schedule today. Good Lord help me. 😮‍💨

  • TomGuytonDay Cllr Tom Guyton-Day 🏳️‍🌈 (@TomGuytonDay) reported

    FB messenger video chat be down 😑

  • tachycardigan y'all'dn't've (@tachycardigan) reported

    @RaraSensei ~6 years ago I stopped posting bday msgs publicly & send privately instead, not via FB messenger if possible. I've stopped posting anything else or even reading the TL. As soon as someone creates a bday reminder service that imports from FB, I think I'll actually close the acct.

  • ScryingGlass Steve Carter (@ScryingGlass) reported

    @WantaCarlos @robbystarbuck Still didn't stop Amazon, Apple and Google from attacking and pretty much destroying Parler over rumours that their service was being used during the so-called riot at the Capitol. In truth, more people were using Facebook Messenger to find out what was going on.

  • chgillette Candace Gillette (@chgillette) reported

    @WestJet can’t change or cancel my flight online, have tweeted, DM’d on Twitter, FB messenger. No response from @WestJet been over 24 hrs. Please help- have sent all info directly required. Still nothing.

  • thecongjen # 𝙲𝚘𝚗𝚐 𝙹𝚎𝚗 黄琮政 (@thecongjen) reported

    I have this SMS about OTP on Paypal and also FB messenger. However I didn't get notification on someone attempt to login to my account. 🤨

  • jessicasamra Jessica Mann (@jessicasamra) reported

    @WestJet Hi! My flight is within 72 hours and so far no response via Facebook Messenger and call back scheduled but no contact.Flight changed on your end & I need to cancel a portion of my flight. On hold for nearly 2 hours now, needing help ASAP as my trip is quickly approaching

  • junethewonder Shannon (@junethewonder) reported

    Hey @paramountplus I’ve contacted you by email, phone and Facebook messenger about my account being hacked 3 days ago. I haven’t heard from anybody, would be great to get an ounce of customer service…

  • adiditm A Didit Mifanto (@adiditm) reported

    @WhatsApp @WhatsApp why whatsapp linked device only 4? I have 2 HP, 1 tablet with dual OS, two laptops can login all no problem in Telegram, Skype, FB messenger without one of it to logout. But why only can 4 in Whatsapp policy?

  • sylviaadamross Sylvia Chrobak (@sylviaadamross) reported

    @RelianceCares Furnace died 12 hours ago - house has no heat in -35C YEG weather. Called at least 10 x looking for updates - agents are either misleading or confused why a tech didn’t show last night. Tried FB Messenger and every number online - no results! HELP! #RelianceComfort

  • NewsGirlTweets Jasmine Williams (@NewsGirlTweets) reported

    Hello @British_Airways I know you’re busy but is there any chance someone could help with a cancellation? Can’t be done online or via webmail form. No reply to Facebook messenger. Spent an hour on hold to call centre yesterday only to be cut off without speaking to anyone. Help!

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