Facebook Messenger Outage Map
The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Facebook Messenger users affected:
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Multimedia
Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Wissen, Rheinland-Pfalz | 11 |
| Minneapolis, MN | 2 |
| Berlin, Land Berlin | 2 |
| Pasig City, National Capital Region | 2 |
| Toronto, ON | 2 |
| Sebastian, FL | 2 |
| Burke, VA | 2 |
| Wellington, Wellington | 1 |
| Somerville, MA | 1 |
| Poznań, Województwo Wielkopolskie | 1 |
| Guadalupe de Rivera, GUA | 1 |
| Paris, Île-de-France | 1 |
| Martigues, Provence-Alpes-Côte d'Azur | 1 |
| Meylan, Auvergne-Rhône-Alpes | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Aizenay, Pays de la Loire | 1 |
| Las Vegas, NV | 1 |
| Merrill, WI | 1 |
| Nürnberg, Bavaria | 1 |
| Holland, MI | 1 |
| Hebburn, England | 1 |
| Drancy, Île-de-France | 1 |
| Woodstock, GA | 1 |
| Mount Pleasant, TX | 1 |
| Auxonne, Bourgogne-Franche-Comté | 1 |
| Edinburgh, Scotland | 1 |
| New Port Richey, FL | 1 |
| Garland, TX | 1 |
| East Corinth, VT | 1 |
| Cedar Rapids, IA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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McDobbie
(@fadge82) reported
@eaglecouriers @British_Airways today I have spent 8 hours communicating via FB messenger and email to Eagle Couriers, I’ve been advised the staff don’t have access to an outside telephone line & BA “switched” my luggage tags. An someone, anyone help
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Zippy🤐🇬🇧💜
(@Zippy1405) reported
@AskSmythsToys It's just been sorted on Facebook messenger yesterday. I am being issued a refund which will take several days to come back to me, which leaves me both out of pocket and without my sons Christmas present - which is now out of stock in most stores!!! Terrible customer service.
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Sweet Bee 🐝
(@sweetbeexxx) reported
@jasminericegirl I’ve been noticing this disappearing on a lot of accounts but not all! My hypotheses: a) glitch, or b) new update/feature where they’re gonna force everyone to update to the Facebook messenger version and only the people who have their account connected will have the button
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Obi D'Saint Kings 💎
(@obikingz) reported
@GOtvNg for the past three days now,I’ve not been able to watch any channel on my Gotv device. I have reached out to you guys on FB messenger but keep getting the same response without anything done to correct the problem. I reside here in Iba,Ojo Lagos.
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B. Burke
(@Farkker13) reported
fb messenger not working, I did not send new friend requests at this time and another wide powered outage... itvus 2022 and 1952, correct?
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Wonderchef
(@wonderchef) reported
@surajmordani We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)
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Aly Elbaroudy
(@AElbaroudi3) reported
@OffspringShoes worst customer service ever. My parcel got lost and I’ve been trying to reach someone for over a week. No one replies to emails and your Facebook messenger is just a waste of time.
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Haruki ☘️
(@benismailmarwan) reported
2/5 During my travels, I noticed that the messaging apps (e.g. Line, Facebook Messenger..) did not seem to be working properly with the inflight internet. However, I was able to use WhatsApp without any issues.
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john quigley
(@kcjq) reported
@Visible @AngKleinO Angie, I wanted to upgrade to Visible +. Chat couldn’t help so they sent me to Facebook messenger. They couldn’t help. Just said the upgrade link wasn’t working for my account and to keep checking. My service sucks. I’m trying to pay Visible more money to upgrade it. Crazy.
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KoyemsiTwo
(@Koyemsitwo) reported
@RandyLa35983906 @POTUS I sent this same pic to my friend in FB Messenger and FB locked me out of my messenger for 24 hours for violating terms of service…
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Vodafone UK
(@VodafoneUK) reported
@covertcockapoo Apologies Ian. Are you able to try Facebook messenger? We're a Digital based platform and aim to resolve all issues here. Trev
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Ai-oh 💫
(@sansansansaname) reported
In 23 hours we’ll know how many hearts got broken over Facebook messenger
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Silvana Costanzo
(@SilvCostanzo) reported
@Ticketek_AU Hey, thanks so much for replying. I can’t see a previous reply however I have received a reply from ticketek via Facebook messenger and they have escalated my issue. I will advise if further action is required. Thank you.
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Molly
(@mollyvc18) reported
@WestJet you’re saying I need to rebook by the 26th, but I’ve tried calling, DM’ing on here, and FB messenger with no luck! Please help!
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Cam Kenney
(@CamKenney) reported
I have no phone at the moment, and not sure when the issue will be resolved. Please message me or call me on Facebook Messenger and I will promptly get back to you. I will post when I have a phone again.
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