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Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 10
Aix-en-Provence, Provence-Alpes-Côte d'Azur 2
Wissen, Rheinland-Pfalz 14
Moncton, NB 1
Valenciennes, Hauts-de-France 1
Kassel, Hesse 1
Loudun, Nouvelle-Aquitaine 3
Chicago, IL 1
Warsaw, Mazovia 2
Limoges, Nouvelle-Aquitaine 1
Wigan, England 1
Granada, Andalusia 1
Thunder Bay, ON 1
Offenburg, Baden-Württemberg 1
Vaudreuil-Dorion, QC 1
London, England 5
Huy, Wallonia 1
Bethlehem, PA 1
Paphos, Pafos 1
Derval, Pays de la Loire 1
Ottumwa, IA 1
Grand Haven, MI 1
Argelers, Occitanie 2
Arroyo Grande, CA 1
Thuré, Nouvelle-Aquitaine 1
Ashburn, VA 1
Rome, Latium 1
Kirchen, Rheinland-Pfalz 17
Kamloops, BC 1
Orléans, Centre 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • LdelcidLiz
    Liz Del Cid, PhD PE (@LdelcidLiz) reported

    @visiblecare How do I submit a case #? The customer service team tells me through DM but each one fails even a simple hello. And no one answers their Facebook messenger either

  • lukr3sh4_95
    LukeCresha (@lukr3sh4_95) reported

    @Joker10555 @gomo_ph OMG!...just retry on the GOMO PH FB Messenger...also, there's a chat option on the HELP CENTER menu of the GOMO PH app...try there as well...

  • JohnsonRuben10
    Johnson Ruben (@JohnsonRuben10) reported

    @lindsey_lou_476 It alright but don't hesitate to reach out to him in any way he help me recover my IG and FB messenger account when I lost them

  • dstevens1976
    PineyVolfan (@dstevens1976) reported

    @AppleSupport you really need to do something about not being able to send picture messages to android devices . It’s speaks volumes about the lack of tech in the iPhone . I’ve done all the suggested fixes and continue to have the same issue. Have resorted to fb messenger instead

  • GG4424
    GG (@GG4424) reported

    I have been waiting for a Live @WestJet Agent for +24 hours to reply to me via FB Messenger, regarding a lost baggage claim. #WestJet service is terrible!

  • jimgraham
    Jim Graham (@jimgraham) reported

    Cannot get over how bad @WestJet service is. Not the fault of the front-line folks, but no support on the phones, online links that are broken, and you have to use Facebook Messenger to chat to an agent. What a sad decline.

  • KKash_yap
    Kunal Kashyap (@KKash_yap) reported

    @GoFirstairways You are not replying to my request on Facebook Messenger. I have been chasing since 3 years. Help me with service request G8-01000228. PNR: GC8S5U

  • Daxtronus
    Daxtronus (@Daxtronus) reported

    …but despite her having contact initially, it’s all gone dark. She’s tried calling, talking via Instagram, FB messenger.. nothing. Can anyone help please? I can send screenshots of what’s sent so far if needed.

  • BBSewsandGames
    Let the beauty of what you love, be what you do. (@BBSewsandGames) reported

    Anyone else having problems with Facebook Messenger? I can't seems to get it working. 🤬

  • kyddryn
    kyddryn (@kyddryn) reported

    @jdiannedotson Warm hugs. Would it be acceptable to send you something via PM here or FB Messenger? Ok if no, grief is deeply personal. It’s a comforting thing I talk about with friends who are grieving and I’ve no notion if it’ll help but I’m game to try. No religion, promise.

  • Prak19Abhimanyu
    Abhimanyu Prakash (@Prak19Abhimanyu) reported

    @BandBajaateRaho I got my refund after sending my complaint on Facebook messenger for flipkart issue. Please ask others to follow the same method.

  • ColinGelsthorpe
    Colin Gelsthorpe (@ColinGelsthorpe) reported

    @TravelodgeUK How would one make a complaint about bad service in a Travelodge. I have tried Facebook messenger only to be ignored ?

  • neonarzaga
    Neon Lee (@neonarzaga) reported

    @enjoyGLOBE Is your service not centralized? I applied for Plan 599 at SM City Iloilo, but Plan 999 was processed. I already reported this via FB Messenger, yet I’m still told to visit the store. Very inconvenient and poor service.

  • frempireak
    FrEmpireAA (@frempireak) reported

    FB messenger is been compromised Help getting all shorts of weird messages

  • umobile
    U Mobile (@umobile) reported

    @AyieHedzry @AyieHedzry, you may try to redeem the Ultra Hotspot 5G at MyUMobile app, on 'Add-Ons' tab. Do PM us with your phone number and screenshot of the error message at Facebook Messenger or Instagram if the issue still persists. As we're unable to DM you. Thank you

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