Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 53
Minneapolis, MN 2
Berlin, Land Berlin 2
Viroinval, Wallonia 1
Essen, NRW 1
Upper Sandusky, OH 1
Tarlac City, Central Luzon 1
Ontario, NY 1
Lugo, Galicia 1
Héming, ACAL 1
Saint-Maur-des-Fossés, Île-de-France 1
Antananarivo, Analamanga Region 1
Watertown, NY 1
Vigo, Galicia 1
Meerut, UP 1
Puerto Vallarta, JAL 1
Menen, Flanders 1
Houston, TX 1
Köln, NRW 1
Somers, CT 1
Kansas City, MO 1
Moissat, Auvergne-Rhône-Alpes 1
Torreilles, Occitanie 1
Yuma, AZ 1
Hoorn, nh 1
Delegación Cuajimalpa de Morelos, CDMX 1
Ottawa, ON 1
Chouppes, Nouvelle-Aquitaine 1
Wellington, Wellington 1
Somerville, MA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • ptfrd Peter Ford (@ptfrd) reported

    followed through properly. I am, and always have been, unenthusiastic about comms platforms that don't meet those criteria, like Facebook Messenger, Skype, WhatsApp, etc.. The biggest down-side I've seen is that you have to use your phone number as your identity (though this

  • yoori_ebooks /yo{2,}ri_ebooks/i (@yoori_ebooks) reported

    i replaced facebook messenger of the gods help me not mandatory) software

  • DigitalJonathan Jonathan Phillips (@DigitalJonathan) reported from Bristol, England

    Help me network. I’m not comfortable with using WA or FB messenger any more, so will go wherever my network go. What are you thinking?

  • wiIdgazelle gazelle (@wiIdgazelle) reported

    @Kumquat51937721 @Fabletics @lizakoshy Same issue with me. I can’t even connect to a live agent through a phone, live chat, Facebook messenger, or Twitter DMs. I also stopped getting tracking updates. It’s like they’re purposely refusing to communicate with customers.

  • chicpandoo PChatu (@chicpandoo) reported

    @wcathcart @WhatsApp Great for being transparent that you want to promote your mother ship with more back door entries to snoop in. The combination of Fb, fb messenger and now what's app is like a super venom to the privacy . Rather I would break down those I to different companies stay happy. Bye

  • JiminieRnbws J ♡ (@JiminieRnbws) reported

    @eastwestbanker your customer service is the worst!!!!!! I REACHED OUT THROUGH YOUR FB MESSENGER/EMAIL/TWITTER and IM not getting any helpful response!!!!!!!!!!!

  • nikkachu0521 Nikka Chu (@nikkachu0521) reported

    @grabph I cashed in from my mobile banking app and it's still not reflecting in my GrabPay. You customer service is terrible and no one is replying in FB messenger and email ticket is being ignored. (169109147)

  • pi_11010 Pao (@pi_11010) reported

    Had a problem with @PLDTHome. Reported it via FB Messenger @ around 7am. They called and resolved it @ 12nn. I was actually worried that it won't be resolved because I just filed a ticket online. Nicely done.

  • canikhilesh Nikhilesh Nadkarni (@canikhilesh) reported from Panaji, Goa

    Considering privacy issues I deleted Facebook messenger. And will be switching soon to @signalapp from whatsapp

  • zeletrik Patrik Zelena (@zeletrik) reported

    @SuperSaf The problem with IMs that everybody has to use one or you need to have a lot of them installed. In central Europe the majority of the people uses Facebook and FB messenger. A reasonable size group may use Viber for IM but basically that's all, so we doesn't reall have an option

  • txn1234567 OM NOM NOM NOM NOM NOM NOM NOM NOM NOM NOMINOUS (@txn1234567) reported

    @stefsull I refuse to install facebook, any product, on my phone. If I post to Instagram, i download then delete. I have this extension on chrome on my mac desktop and use Twitter without issue. I’ve never installed facebook Messenger on my phone or my desktop.

  • ponderingisgood Naomi (@ponderingisgood) reported

    @RichardAScott The issue is that ultimately you have to go with the service that the people you want to talk to are on. I've been stuck with WA and Facebook Messenger for years just because there's no way I could convince everyone to move to a different service...

  • LouiseC49324492 Louise Clarke (@LouiseC49324492) reported

    @GAMEHelps I have sent private DM, private Facebook messenger messages and a complaint through resolver yet have had no resolution or confirmation of return. Terrible customer service @GAMEHelps @GAMEdigital

  • zulamayz Bailey Shaw 🤠👗👠🦋 (@zulamayz) reported

    @ZahiaKerr FB Messenger has problems with new European laws. Sorry. I have been writing you. I sent you a private message on WSFC. Missing you. 😔

  • Sheri1958 Sheryl Caldwell (@Sheri1958) reported

    @ltj6980 It is not parlors fault that you could not get into that account. Twitter, Instagram, Facebook, Facebook messenger has made it to where people cannot login. I’m done with Twitter. If you do not believe the way they believe then we are not worth a **** to them

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