Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 11
Pasig City, National Capital Region 2
Toronto, ON 2
Sebastian, FL 2
Burke, VA 2
Cedar Rapids, IA 1
Arrondissement de Poitiers, Nouvelle-Aquitaine 1
Berlin, Land Berlin 1
West Lafayette, IN 1
Kennewick, WA 1
Auckland, Auckland 1
Lacey, WA 1
O'Fallon, MO 1
London, England 1
New Delhi, NCT 1
Stillwater, OK 1
Bruguières, Occitanie 1
Windsor, ON 1
Canton, NY 1
San Jose, CA 1
Plantation, FL 1
Surrey, BC 1
Thionville, ACAL 1
Miguel Hidalgo, CDMX 1
Pune, MH 1
Moncton, NB 1
Saint-Martin-d’Hères, Auvergne-Rhône-Alpes 1
Edmonton, AB 1
Braunschweig, Lower Saxony 1
Cavite City, Calabarzon 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • J5Jan Janice McKay James 🇨🇦 (@J5Jan) reported

    @airtransat I sent a text via Facebook messenger Friday morning 54 hours ago and have yet to get a reply. Great customer service 👎

  • wakethebabe Kate P-Z (@wakethebabe) reported

    @jmflatham @TMobile We've been using FB Messenger for chat and video call. Luckily we have options these days. TMobile seems to have a lot of issues for my folks. May have to add them to our VZW.

  • realjohncortez Johnathan 💉💉 (@realjohncortez) reported

    Meta will be shutting down Facebook Messenger in 2022 #meta #facebook #messenger

  • erinsweetwits Erin (@erinsweetwits) reported

    @KLM_UK I have tried to change a Vienna flight and been successful via the app. However, via Fb messenger I have also been booked onto an additional Stockholm flight after making an enquiry. Can you please fix this?

  • ScottStewartSA Scott Stewart (@ScottStewartSA) reported

    @subaru_usa How do we get assistance as your call center is overloaded, FB messenger says it's closed and the call back service does not seem to be working either?

  • jdelapena_82 Joy dela Peña (@jdelapena_82) reported

    @Converge_CSU please reconnect my service. Sent you a private message both here (Twitter) and FB messenger but nobody responded.

  • Pedro_XXL Pete Waite (@Pedro_XXL) reported

    @Mouse_y The relentless pursuit of the "frameless" big screen has also been a relentless problem for the sausage-fingered. The "thumbs-up" response button in Facebook messenger being so close to the bottom right edge of my device has put me in many awkward positions.

  • unequaL_n0b0dy Dan The Man (@unequaL_n0b0dy) reported

    A migrant on the Polish border writes "HELP" on his daughter's face like ***** on Twitch write the names of their viewers on themsleves for money. Guy shows a video on his phone to show how bad it is. "Karem sent a voice message" via Facebook Messenger. Arab Spring.

  • claudieko claudia 💚 (@claudieko) reported

    @British_Airways Hello BA, I've been trying to change the date of a ticket for the last week but FB messenger answers are too slow. Can you help me? The flight is on 01DEC!

  • VararuchiM vararuchi mishra (@VararuchiM) reported

    @vijayshekhar @Paytm Sir Sir Ticket ID- 3126599551 ..pending for 2 weeks. Please help.. ur FB messenger responded & said its solved!!! No one is helping me.

  • SqueeHam Squee Hammer (@SqueeHam) reported

    @Cooperstreaming @JOcean23 This. Cellular network compression. You need to send it via another service like fb messenger.

  • kazroche Karen Mcclurg (@kazroche) reported

    @gigsandtours please help me on Facebook messenger. I'm so upset by the service I have had the last few days from you and ticketplan. Everything is explained in the message. Please please understand our situation and help us get a refund

  • yuvhieee clariza d (@yuvhieee) reported

    @PLDT_Cares can u please help me? your Facebook messenger is not helping me. i also can't reach your landline. this is causing me a lot of stress. @DICTgovph

  • JDMOUDJ Johan #ukraine #hybridWar (@JDMOUDJ) reported

    Help. Government is forcing me to use facebook. Kind of. I can't contact National Vaccination Info line by phone, the only other option is facebook messenger. Why national institutions in EU are allowed to use proprietaty communication protocols/platforms?

  • egmxo_ america’s sweetheart (@egmxo_) reported

    yk you down bad when you’re hitting me up on fb messenger of all things

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