Facebook Messenger Outage Map
The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Facebook Messenger users affected:
Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Saint-Paul, Réunion | 1 |
| Thouars, Nouvelle-Aquitaine | 1 |
| Wissen, Rheinland-Pfalz | 20 |
| Lyon, Auvergne-Rhône-Alpes | 8 |
| Seigy, Centre | 7 |
| Meylan, Auvergne-Rhône-Alpes | 3 |
| Paris, Île-de-France | 104 |
| Marsaz, Auvergne-Rhône-Alpes | 1 |
| Hundsangen, Rheinland-Pfalz | 1 |
| Abbeville, Hauts-de-France | 3 |
| Waremme, Wallonia | 1 |
| Gujan-Mestras, Nouvelle-Aquitaine | 1 |
| Tunis, Tūnis | 2 |
| Canet-en-Roussillon, Occitanie | 1 |
| Bordeaux, Nouvelle-Aquitaine | 9 |
| Sarreguemines, ACAL | 4 |
| Soignies, Wallonia | 1 |
| Lille, Hauts-de-France | 8 |
| Marseille, Provence-Alpes-Côte d'Azur | 4 |
| Houilles, Île-de-France | 1 |
| Valence, Auvergne-Rhône-Alpes | 1 |
| Vermand, Hauts-de-France | 1 |
| Camors, Brittany | 1 |
| Chelles, Île-de-France | 1 |
| Besançon, Bourgogne-Franche-Comté | 1 |
| Province de Liège, Wallonia | 1 |
| Le Marillais, Pays de la Loire | 1 |
| Issy-les-Moulineaux, Île-de-France | 1 |
| Villasavary, Occitanie | 1 |
| Brussels, Brussels Capital | 5 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Zaldy Tor (@zaldytor) reported@PLDT_Cares @marcusjay2025 Manila Doctor's Villsge Almanza Uno, Las Pinas is also down! No internet service and your FB Messenger bot is not providing real answer as you have suggested. Your poor service is getting to our nerve! @DtiPhilippines reporting this to you. Thank you.
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Mama OG (OGDweeb) (@OGDweeb) reportedI come off as a sarcastic *******, but when that OG friend from elementary school you haven't seen in decades wakes you up on FB messenger with a serious problem, I'll grab a Monster and wake up.
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Er (@errgasmic) reportedOk FB messenger down its not just me.. thats why im here on X to check haha
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Eric Bolton (@HevricBigbones) reported@MarieIsabellaB I am terrible with FB messenger. I don't pay attention to anything except a few people and a group chat I am in. I just don't use it that often. And frankly really haven't spent a lot of time on Social Media, lately.
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Sammyyyyyy S. (@sammysmithy21) reported@PLDT_Cares @PLDT_Cares Your fb messenger sucks. You make subscribers wait for so long to the point of them losing patience and ending the transaction. You should fix you lines well because everybody is paying right! Best in putol kayo pag nadelay nga ang bayad.
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Paul Juson (@JusonPaul) reported@DFS Sent through on Fb messenger. guess what no response. I had to ring your customer service this morning and it appears NOTHING has been done to sort. Was meant to have friends over last night-CANCELLED meant to be going out this am-CANCELLED in case a sofa might turn up. LIVID!
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iouri (@george305610) reported@facebookhelp_me Helper help me , I cannot contact my daughter, nobody cares , disconnected my fb messenger, support not responding. No support
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rowan 🦇 (@crystalcoffins_) reportedhelp is anyone else on fb messenger and can’t send tiktok links anymore and keeps getting “access denied”
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nina_w🦉 (@ninawalton43543) reportedIs fb messenger down cant log in?
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AJ (@AJinHD) reportedThis week Amazon Prime wouldn’t let me renew my membership with a new card, Facebook messenger keeps saying I have 3 messages even when I have 0, and Lord Twitter is once again showing the whole word his ***. The richest men in the world run these service and they all suck.
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Living in my bubble ⁷ (@bubblychiq21) reported@PLDT_Cares We've already lost our internet connection seven times this year. Do you really think I haven't tried contacting PLDT Cares through FB messenger? All I keep getting is that the issue has been escalated. But honestly, I don't feel any sense of urgency from your side.
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𝒞𝒶𝓁𝓁𝓂𝑒_𝒥.𝐸 (@johnhaven22) reportedSo I am not alone... I have been logout of my FB messenger and FB is not working. #Meta #Facebook #Messenger
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The Marvelous Mr. Malone (@MPMALONE) reported@AirCanada On 2/24/23 I submitted a question to your customer service both via Facebook messenger and Twitter DM. I have not received a response through either method of communication. I think this is really a poor example of customer service.
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Oakmere Shanan (@plwtexas) reportedMy sister was recently scammed online. Via @facebook messenger and @google chat. Someone she trusted was hacked and she was told to send @Apple gift cards -of course. Seems all these companies could help more shutting scammers down. They're pervasive on FB.
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Liz Del Cid, PhD PE (@LdelcidLiz) reported@visiblecare How do I submit a case #? The customer service team tells me through DM but each one fails even a simple hello. And no one answers their Facebook messenger either