Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 103
Köln, NRW 5
Guadalajara, JAL 2
London, England 2
Oldenburg, Lower Saxony 2
Ashburn, VA 2
Bourges, Centre-Val de Loire 1
Castle Cary, England 1
Belleville, ON 1
Nantes, Pays de la Loire 1
Mumbai, MH 1
Nampa, ID 1
New Milford, CT 1
City of London, England 1
Bonn, NRW 1
Glasgow, Scotland 1
Austin, TX 1
Macclesfield, England 1
Telford, England 1
Norwich, England 1
Ladd, IL 1
Menomonee Falls, WI 1
Atlanta, GA 1
Skandia, MI 1
Manchester, England 1
Rennes, Bretagne 1
Sheffield, England 1
Kennesaw, GA 1
Sydney, NSW 1
Montmagny, QC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • SarahJfromtheUK Sarah Jones🇬🇧 (@SarahJfromtheUK) reported

    @messenger had no help when using Report A Problem. Recently ONLY on Facebook Messenger, NOT on Messenger Desktop or within Messenger App has appeared "Message Request" above a friend's name. Please explain why...

  • JoyThrinaChua MeBeingMe_99 (@JoyThrinaChua) reported

    With that, I moved to try and contact their "marvelous" customer service through fb messenger. But sadly, I was greeted with silence and an automated response.

  • vonTraphaus vonTraphaus (@vonTraphaus) reported

    In 2017 I found a woman’s purse at the state fair. I tracked her down via Facebook and returned it to her. How, Facebook messenger tells me every time she’s online

  • TamaraHutchison Tamara Hutchison (@TamaraHutchison) reported

    @amkites #PeterKern, how do I get an Expedia credit? I've been on fb messenger all day with your customer service reps. #Expedia appears to be a huge scam?!

  • sourgrapesme 바니 | INVU🏹 (@sourgrapesme) reported

    Is fb messenger down?

  • DINESHDINOO Dinesh Arora (@DINESHDINOO) reported

    @Dominos_AU Have already lodged a official complaint on ur website & FB messenger. Considering to involve Ombudsman as well if issue not resolved.please respond & call me

  • lloyd120217 lloyd (@lloyd120217) reported

    @TheFiberMaster Sir,they have not done anything to restore our connection.Electricity was restored January 9th.Emails and chat sent in gmail and fb messenger but nothing is happening.Tawason Mandaue Cebu.A lot of us there are on work from set up and relying on the service from your company.

  • ederekbe ederekbe AFP® (@ederekbe) reported

    @CebuPacificAir Your fb messenger is not working

  • MrsHLW88 Hayley (@MrsHLW88) reported

    @tu_clothing Your FB messenger is not working despite providing my details 3 times now. Awaiting an order placed in mid January.

  • princztam diana herreria (@princztam) reported

    Having trouble with my facebook messenger app on my iphone 🤧

  • Finlaco Finlaco (@Finlaco) reported

    @dtac Hi. Two days and no response from Customer Service via Twitter or FB Messenger. Can someone step-in and assist?

  • vonTraphaus vonTraphaus (@vonTraphaus) reported

    In 2017 I found a woman’s purse at the state fair. I tracked her down via Facebook and returned it to her. Now, Facebook messenger tells me every time she’s online

  • maxyouell max 🦄 (@maxyouell) reported

    🚨 HELP! Deleted my Facebook code authenticator and reset my password and now I’m totally locked out of my Facebook account. Can’t use: Facebook Facebook Messenger Spotify Business & Ad Manager Apps that login with Facebook Absolutely no idea what I’m supposed to do.

  • adaywithshelley A Day with Shelley (@adaywithshelley) reported

    @talk2GLOBE hello! we woke up this morning with our internet not working. would it be possible to have someone check on it today? i've already reported through Facebook messenger but no specific schedule was given.

  • __Delle Bibol (@__Delle) reported

    y is fb messenger on my phone's not working,,,,,

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