Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:


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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 14
Blois, Centre-Val de Loire 14
Paris, Île-de-France 9
London, England 9
Milan, Lombardia 8
Athens, Attica 6
Ottawa, ON 6
Sydney, NSW 6
Berlin, Land Berlin 6
Mexico City, CDMX 6
Manchester, England 5
Brussels, Bruxelles-Capitale 5
Bogotá, Distrito Capital de Bogotá 5
Glasgow, Scotland 5
Tower Hamlets, England 5
Romford, England 5
Rochester, England 5
Derby, England 4
Rome, Lazio 4
Budapest, Budapest 4
Adelaide, SA 4
Navarre, FL 3
Marseille, Provence-Alpes-Côte d'Azur 3
Palermo, Sicilia 3
Lyon, Auvergne-Rhône-Alpes 3
Leipzig, Saxony 3
Québec, QC 3
Hyderabad, TG 3
Agen, Nouvelle-Aquitaine 3
Bristol, England 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • MLP_Esq MLP Esq (@MLP_Esq) reported

    I opened my FB messenger for the first time today since I killed my Facebook more than a year ago. Honestly, I didn’t know it still worked with the FB account shut down.

  • boofromjeju 𝙠𝙞𝙢𝙗𝙖𝙥 𝙣𝙤𝙤𝙣𝙖 🍙 (@boofromjeju) reported

    Always a pain dealing with Skycable customer service!!!!!!!! Don't you have a hotline with an actual person to talk to so we can sort out problems with you quickly?????? No reply on FB Messenger so Twitter is all we have @SKYserves

  • Scotty_lpg Scotty (@Scotty_lpg) reported

    Wouldn't it be good if Facebook messenger had a cool down timer for notifications? I know you can manually disable them for a while but I'd rather this.

  • pimlico111 Lee (@pimlico111) reported

    @AStrangerJ @smokincabbie @Thinkware Well any problems I’ve had,they have sorted them out via Facebook messenger ...I’ve got two phones,so sometimes one doesn’t download the video but the other one does..but every camera is not fault free..but 5 years use out of one is good

  • SiddhathNidar 🇮🇳 Siddhath Nidar 🇮🇳 (@SiddhathNidar) reported

    @facebookapp Hanging problem in facebook messenger after new version

  • barkhatrehan16 Barkha Trehan 🇮🇳 / बरखा त्रेहन (@barkhatrehan16) reported from New Delhi, National Capital Territory of Delhi

    Beware! Cyber crime is on the rise during the pandemic. Recently I am dealing with many cases where MEN are trapped. Same pattern, all starts with Hi messages on fb messenger. After that few messages like"please help,am in trouble". Next girl will insist for a video call.

  • JacobSzalapski Jacob Szalapski (@JacobSzalapski) reported

    @PayPal @AskPayPal Someone sent $45 to my PayPal account thru Facebook Messenger, and I requested to have the check mailed to me months ago. $45 was deducted from my account but I still have not received the check. I also tried calling. Why is that? Can you please help?

  • pig_load PigLoad (@pig_load) reported

    @telegram I am using telegram for work - I brought all groups over from FB messenger to have a better and secure messenger. Today I log into and been told someone has reported me as spam. That is not correct I’ll never contact some one out of the blue sky - but spambot is no help

  • BrittRambo Freddie Mercury 💸💰💎🔌 (@BrittRambo) reported

    Folk calling on Facebook messenger at 6am means block. Because TF is your problem g my work alarm ain’t even went off yet.

  • christophrperez Chris Perez (@christophrperez) reported

    just ended FB messenger call with previous IS. helping her with all these Google Sheets formula. at least, I've known for a fact that I can be of a help.

  • yaelmachtinger Dr. Yael Machtinger (@yaelmachtinger) reported

    Horrible service @WestJet . 13 hour wait times only to be disconnected, WhatsApp manned by ineffective bots, no answer on FB messenger for days. How do you expect to recover with an inability to serve customers?! #callme #travelbankuseless

  • sal4166 Sally Dack (@sal4166) reported

    @WeAreTJHughes why has no one answered my tweet, email or fb messenger regarding my order??? Abysmal customer service!!!!

  • Haruko76 Althene Roque (@Haruko76) reported

    @Converge_CSU I have messaged your FB messenger since 10 AM and no one has messaged me back. I have been having issues with my connection and cannot do any work!

  • pfcsam Sam 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@pfcsam) reported

    @Scoredrawretro ordered a shirt over a week ago, order confirmation email that’s it. Only been told that it’s been dispatched over Facebook messenger, no tracking or dispatch email has been sent. Shocking customer service

  • billbart25 Professional Amateur (@billbart25) reported

    @visiblecare Have to make phone calls through Facebook messenger due to call failed and no service

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