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Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Lancaster, PA 1
Wissen, Rheinland-Pfalz 16
Guayaquil, Guayas 1
Ben Arous, Bin ‘Arūs 1
Jacksonville, FL 1
Kinshasa, Kinshasa 1
Paris, Île-de-France 10
Aix-en-Provence, Provence-Alpes-Côte d'Azur 2
Moncton, NB 1
Valenciennes, Hauts-de-France 1
Kassel, Hesse 1
Loudun, Nouvelle-Aquitaine 3
Chicago, IL 1
Warsaw, Mazovia 2
Limoges, Nouvelle-Aquitaine 1
Wigan, England 1
Granada, Andalusia 1
Thunder Bay, ON 1
Offenburg, Baden-Württemberg 1
Vaudreuil-Dorion, QC 1
London, England 5
Huy, Wallonia 1
Bethlehem, PA 1
Paphos, Pafos 1
Derval, Pays de la Loire 1
Ottumwa, IA 1
Grand Haven, MI 1
Argelers, Occitanie 2
Arroyo Grande, CA 1
Thuré, Nouvelle-Aquitaine 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • DarwinsFire35
    Darwin (@DarwinsFire35) reported

    @easyJetholidays @EpicLastSong You have Alex as I'm one of the other people to have this problem. And I've been on hold 20 minutes to be cut off and then nobody replies to the FB messenger. It's not great is it?

  • jimsafranek
    Jim Safranek (@jimsafranek) reported

    @PaleoLaura I contacted the FOP admin Jason Robert Patton via fb messenger to find out what the problem is.

  • dazryder
    Darren Ryder (@dazryder) reported

    @DFS can someone contact me about my order please, getting frustrated with your colleagues on the phone and Facebook Messenger 😡 I’ve never experienced such bad customer service.

  • TheGrainiac
    naked and famous (@TheGrainiac) reported

    Just got a reply on FB messenger from a message I originally sent 4 1/2 years ago so help me God.

  • DTE_Energy
    DTE_Energy (@DTE_Energy) reported

    @Unknown80083 We know this is a disruption to your day, and we’d like to help. Please send us a private message using Facebook Messenger so we can look into this for you.

  • lukr3sh4_95
    LukeCresha (@lukr3sh4_95) reported

    @Joker10555 @gomo_ph OMG!...just retry on the GOMO PH FB Messenger...also, there's a chat option on the HELP CENTER menu of the GOMO PH app...try there as well...

  • MilanEire2023
    MilanEire (@MilanEire2023) reported

    @SkyIreland can you get someone to contact me .. I have been going back & forth on FB messenger for hours now & all I want is my TV service can cancelled .... Joke of a service let me speak to someone

  • HasegawaSona
    Sona Hasegawa (@HasegawaSona) reported

    [ >gets e-mail from the old insurance asking for a tenner >refuses to elaborate on how >tries to do so, cannot figure out how >tries to send message asking for help >either Facebook Messenger or a chatbot are the only options This world is useless I stg- ]

  • coffeethenquest
    coffeethenquestions (@coffeethenquest) reported

    @vodafoneNZ The problem remains unresolved and I’m getting no responses on FB or FB messenger. Can we get some actual help please?

  • AjiloreMatthewA
    Official_Excel (@AjiloreMatthewA) reported

    @GOtvNg Hello good afternoon. Please I made a payment to my Gotv and it’s not reflecting on the account I tried reaching through the FB messenger channel but no response. Please help me restore my view. IUC:7528113902

  • louyanong
    Lou Yanong (@louyanong) reported

    Am i the only one having problems with my Facebook messenger

  • JacquiDeevoy1
    Jacqui Deevoy (@JacquiDeevoy1) reported

    I forwarded a voice note in error on FB Messenger yesterday. I went to delete it immediately but it would only ‘delete for me’. I quickly checked online in a state of panic and to see if there was any way to stop the recipient seeing the message. I read in one article that it can be deleted within ten minutes of sending but that wasn’t the case for me. Any idea why deletion isn’t possible in such cases?

  • Moha001_Onyango
    MUHAMMAD ONYANGO (@Moha001_Onyango) reported

    The volume of mobile short message service (SMS) sent by customers shrank by 15% in the 3 months to December last year amid an increased shift to cheaper alternatives such as WhatsApp and Facebook Messenger.

  • plwtexas
    Oakmere Shanan (@plwtexas) reported

    My sister was recently scammed online. Via @facebook messenger and @google chat. Someone she trusted was hacked and she was told to send @Apple gift cards -of course. Seems all these companies could help more shutting scammers down. They're pervasive on FB.

  • HybridProphecy
    Jack° 🎗 (@HybridProphecy) reported

    Does anyone else have issues with Facebook Messenger not sending notifications a lot of the time? It's been like that for a year or so for me. I probably get notified for about two thirds of my message overall.

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