Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 103
Köln, NRW 3
Ashburn, VA 2
Fishers, IN 1
Puebla, PUE 1
Albuquerque, NM 1
Barrow in Furness, England 1
Mexico City, CDMX 1
Hannover, Lower Saxony 1
Vernon, Normandie 1
Sin-le-Noble, Hauts-de-France 1
North Canton, OH 1
Kraków, Województwo Małopolskie 1
Perth Amboy, NJ 1
Kemptville, ON 1
Øster Halne, North Denmark Region 1
Kirkcaldy, Scotland 1
Litchfield, NH 1
Clermont, FL 1
Istres, Provence-Alpes-Côte d'Azur 1
Maria da Fé, MG 1
Pamiers, Occitanie 1
London, England 1
Chicago, IL 1
Dublin, Leinster 1
Velbert, NRW 1
Viroinval, Wallonia 1
Essen, NRW 1
Upper Sandusky, OH 1
Tarlac City, Central Luzon 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • zurcaledolrak karlo de la cruz (@zurcaledolrak) reported

    @eastwestbanker My online banking account suddenly got locked. Your self-service site is unavailable. I wasted hours trying to call your hotline. How can I access my account? Your FB messenger isn't responding.

  • Richard87558021 Richard (@Richard87558021) reported

    @RepAdamSchiff Let's prove who is the lairs and the real laws breakers are that would be the ones in Washington DC yes I know all the news media Facebook messenger and Twitter helping you just liked the FBI US Marshalls CSI CIA secret service and ECT time too prove all of you guilties

  • MariaFlikkema Maria Flikkema (@MariaFlikkema) reported

    Sent a DM through Twitter and also reached out through FB messenger. Rogers support helped me reset my password and I finally have access to my email. Still lot sure of what the underlying problem was, but suggest you try one of these methods to get support

  • ktiewllr ♡ Katie ♡ (@ktiewllr) reported

    @ilmakiage @ArsenalWFC Please can you respond to my DM I have not received my order it's been delivered elsewhere and I cannot get in contact with anyone to resolve this issue Noone is replying to me via email or facebook messenger

  • RiOnTheRocks Rí 💌 (@RiOnTheRocks) reported

    I’m paying $300/month for a trainer that yield amazing results but I have very limited access to and have to speak with through Facebook messenger…. This is why customer service matters bc the money isn’t an issue but no access is.

  • csgouncledotgg driving expert (@csgouncledotgg) reported

    There were rumors of a guy in my year in high school planning to go on a rampage on the last day so to help my chances of being spared I sent him a link to a beartooth song on facebook messenger and never spoke with him again

  • iamroseyyhoney Rose Abne (@iamroseyyhoney) reported

    Why does @CebuPacificAir has no customer service hotline???? 🤯😢 Fb messenger has no actual agent, too! 😤 badly needed to have them look into 2 pending payments for same booking txn (sobrang loading kasi ng website) - baka ma-go both naku patay!!!

  • ColinGelsthorpe Colin Gelsthorpe (@ColinGelsthorpe) reported

    @TravelodgeUK How would one make a complaint about bad service in a Travelodge. I have tried Facebook messenger only to be ignored ?

  • RosalyndSymes Rosalynd Symes (@RosalyndSymes) reported

    @nxcare I need help amending a booking, have tried contacting with you online via fb messenger and by phone. Now trying twitter

  • amyharwood5 Amy Harwood (@amyharwood5) reported

    @HalfMoonJamaica I have tried to contact you via the contact page on your website (which is not working), an email address found on FB, FB messenger and Instagram DM. No replies. A poor show from Jamaica's highway rated resort and @Forbes travel guide winner. Please help! 🤞

  • mamoribaek MAMORI 'ㅅ' BAEK (@mamoribaek) reported

    "anypass refreshes everytime you close the app, so the best way to do this is through FB messenger or any messaging service w a chat head that can be opened over other apps without disrupting the app. so you can ss and send the image via messenger"

  • KyleO83 Kyle O'Connor (@KyleO83) reported

    @FlySwoop please provide a number to contact customer service. Facebook Messenger and Instagram is not an appropriate contact method.

  • AJinHD AJ (@AJinHD) reported

    This week Amazon Prime wouldn’t let me renew my membership with a new card, Facebook messenger keeps saying I have 3 messages even when I have 0, and Lord Twitter is once again showing the whole word his ***. The richest men in the world run these service and they all suck.

  • Alan_J AlanJ (@Alan_J) reported

    @BrannanCoady trying to sort out a parking issue with your useless staff. FB Messenger, Whatsapp & email & no help. I want to phone & pay and they're sending me links that don't work. what can you do. I've asked to speak to you a number of times but declined

  • Brianbgood Brian (@Brianbgood) reported

    @Allegiant I am a Allegiant MC holder. The chat on your website has never worked and no one will answer the 702 #. I have serious concerns about this card but literally can’t find the answer in the FAQ and there’s no one to ask.. even tried FB messenger… help!

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