Facebook Messenger Outage Map
The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Facebook Messenger users affected:
Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Indianapolis, IN | 1 |
| London, England | 2 |
| Township of Evan, KS | 1 |
| Columbus, OH | 1 |
| Lewiston, ME | 2 |
| Neustadt in Sachsen, Saxony | 1 |
| Papeete, Îles du Vent | 1 |
| Youngstown, OH | 1 |
| Menifee, CA | 1 |
| Gulf Breeze, FL | 1 |
| Ottawa, ON | 1 |
| Modimolle, Limpopo | 1 |
| San Mateo, CA | 1 |
| Sainte-Julie, QC | 1 |
| Dhaka, Dhaka | 1 |
| Varanges, Bourgogne-Franche-Comté | 1 |
| Wissen, Rheinland-Pfalz | 77 |
| Round Lake, IL | 1 |
| Brighton, England | 1 |
| Ayer, MA | 1 |
| Leipzig, Saxony | 1 |
| Caracal, Olt | 1 |
| Nantes, Pays de la Loire | 2 |
| Houston, TX | 1 |
| Sturgeon Bay, WI | 1 |
| Tarascon, Provence-Alpes-Côte d'Azur | 1 |
| Salisbury, England | 1 |
| Chatham, England | 1 |
| Knoxville, TN | 1 |
| Saint-Pierre, Réunion | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Ronae Punongbayan (@axduniverse) reported@CebuPacificAir I have a pending refund request that I have been messaging you about for the past 4mos via FB Messenger and email,but until now no update yet! YOUR ATTENTION & HELP, PLS!!!
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rowan 🦇 (@crystalcoffins_) reportedhelp is anyone else on fb messenger and can’t send tiktok links anymore and keeps getting “access denied”
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Rosalynd Symes (@RosalyndSymes) reported@nxcare I need help amending a booking, have tried contacting with you online via fb messenger and by phone. Now trying twitter
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Rose Abne (@iamroseyyhoney) reportedWhy does @CebuPacificAir has no customer service hotline???? 🤯😢 Fb messenger has no actual agent, too! 😤 badly needed to have them look into 2 pending payments for same booking txn (sobrang loading kasi ng website) - baka ma-go both naku patay!!!
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Kunal Kashyap (@KKash_yap) reported@GoFirstairways You are not replying to my request on Facebook Messenger. I have been chasing since 3 years. Help me with service request G8-01000228. PNR: GC8S5U
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Mike Dorsi (@dorsilaw) reported@RyanRadia @john_voorheis The problem is getting everyone on the same alternative app. I have groups on Discord and Heylo. I talk to my cousin on WhatsApp, my wife's cousin on FB Messenger, and my co-author from an article about the Computer Fraud and Abuse Act on Signal. If it's urgent, send me a text.
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Clinton Greenway (@GreenwayClinton) reported@github EVERYTHING AND MY HOUSE IS SOMEHOW RIGGED TO VIDEO RECORD ME DOING EVERYTHING USING A.R I THINK!!!!!!!!! IF YOU OR SOMEONE YOU KNOW CAN HELP ME PLEASE MESSAGE ME ON FACEBOOK MESSENGER GLENN GREENWAY AND MY PICTURE IS MY HEAD in a boat
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Ross Barker (@RossB1987) reported@British_Airways can you pls provide me with an email address for your ‘customer relations’ as people on the phone lines can’t help, people on your fb messenger can’t help, your online forms to submitted info to your customer relations doesn’t work. 9 weeks and still waiting……
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Kim (@xxx_kimbo_xxx) reported@apchara PS Does not help that FB messenger still isn't working for me!
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Lutz Creative Group (@LutzCreativeGrp) reported@mediatemplehelp @UnniKri65860918 Your chat system is NOT 24/7. I was on there for 40 minutes without any indication whether I was in queue or not. I pay for Fully-Managed VPS service and cannot get anyone via phone, chat, text, FB messenger to respond. I have MULTIPLE websites across MULTIPLE accounts DOWN
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MUHAMMAD ONYANGO (@Moha001_Onyango) reportedThe volume of mobile short message service (SMS) sent by customers shrank by 15% in the 3 months to December last year amid an increased shift to cheaper alternatives such as WhatsApp and Facebook Messenger.
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Mandy Powers Norrell (@MPowersNorrell) reported from Lancaster, South Carolina@cstegmaier Yes! I didn’t even know what it was years ago and didn’t have it on my phone and ultimately found out a constituent was furious w/me for not fixing an issue - though she’d never called or emailed my office. Only used Facebook messenger. 😳
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LukeCresha (@lukr3sh4_95) reported@Joker10555 @gomo_ph OMG!...just retry on the GOMO PH FB Messenger...also, there's a chat option on the HELP CENTER menu of the GOMO PH app...try there as well...
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Nick (@NcWI43) reported@FlyFrontier You screwed me over AGAIN! Now I’m trying to use the $200 voucher you sent and it’s only loaded with $125 and expires tonight. Can’t call for help because apparently customers would rather be on hold for hours over Facebook messenger or your website. How can this be fixed?!
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AJ paul (@AJpaul84436582) reported@UBAGroup @OluwadepoJerer1 It is a shame that a transaction of N150,000 dispense error transaction was not reversed since February 3 after several complains via a branch office, Twitter, email and Facebook messenger. This business money for God sake. Pls I need urgent help.
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