Facebook Messenger Outage Map
The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Facebook Messenger users affected:
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Multimedia
Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Wissen, Rheinland-Pfalz | 114 |
| Köln, NRW | 3 |
| London, England | 2 |
| Oldenburg, Lower Saxony | 2 |
| Ashburn, VA | 2 |
| Perth, WA | 1 |
| Vancouver, BC | 1 |
| Portland, OR | 1 |
| Paris, Île-de-France | 1 |
| Bologna, Emilia-Romagna | 1 |
| Central, Central and Western District | 1 |
| Lublin, Województwo Lubelskie | 1 |
| Aalen, Baden-Württemberg Region | 1 |
| Henderson, NV | 1 |
| Danville, IL | 1 |
| Adelaide, SA | 1 |
| Tamuning-Tumon-Harmon Village, Tamuning-Tumon-Harmon Municipality | 1 |
| Fishers, IN | 1 |
| Puebla, PUE | 1 |
| Albuquerque, NM | 1 |
| Barrow in Furness, England | 1 |
| Mexico City, CDMX | 1 |
| Hannover, Lower Saxony | 1 |
| Vernon, Normandie | 1 |
| Sin-le-Noble, Hauts-de-France | 1 |
| North Canton, OH | 1 |
| Kraków, Województwo Małopolskie | 1 |
| Perth Amboy, NJ | 1 |
| Kemptville, ON | 1 |
| Øster Halne, North Denmark Region | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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travel fund (5k) from CebPac pls help
(@jiraiyuuuh) reported
Feb 5- twitter CebPac acct responded to my inquiry. Redirected me to CebPac's feedback/customer service page Feb 5 - sent my details to Charlie (chatbot). Case number plus email address was sent to Charlie thru facebook messenger. Still not connected with a live agent
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BIG SMOKE
(@BAMPI) reported
My original Facebook account is what’s showing on my Facebook messenger and a new one I created last week is what’s on my Facebook app, now I can’t switch back they said “account does not exist” Help 😭
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Fuckshit Ninja
(@kandler_todd) reported
Scroll down if you want to see how to get into a facebook archive and retrieve your messages from Facebook Messenger and all the pornographic pictures
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Trevor O' Sullivan
(@elvisrockysly) reported
Anyone having an issue logging into Facebook messenger I’m getting the code sent to my email but it’s sending me round in circles
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Vogelhampton
(@vogelhampton) reported
@BerryBMW Hi. What's the best way to get someone from service to call me back? My car was returned to me faulty and needs fixing. Really hard to get through on the phone and both times I have I've been promised that the technician will return my call. Same on Facebook messenger.
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Kerim Friedman 傅可恩
(@kerim) reported
This message was sent to me via FB messenger, NOT as a system notification: "Messenger alerts about unrecognized logins into your Facebook account are disabled. You will continue receiving login warnings via system notifications like this one." It feels like a riddle…
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Totski
(@Totskiz) reported
@talk2GLOBE why are you guys not answering any message! I message you guys via FB messenger AND Tweeter.. no reply… called 211 no customer service as well.. what is going with you guys!! Totally ignore your customers??
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EverestM TV
(@amritlama013) reported
Is Facebook messenger down today? I can't send any messages
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Fuckshit Ninja
(@kandler_todd) reported
Scroll down to play let's find Facebook Messenger on the S20
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Alex_
(@alexkendz_) reported
@talk2GLOBE please help me on my request. Ive been sending tons of messages to your fb messenger for a week now and still no response!! Is this how you treat your loyal customers????!?!?!?!?!
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riningebooks
(@riningebooks) reported
FACEBOOK MESSENGER IS DOWN.
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Okwumabuah
(@keens_lee) reported
@Mike_Anfield @neumanmikky @gtbank I haven't been to ecobank for 2years(although dem get their own werey sha), any complain I have, I lodge it via the online customer service, or even their official Facebook messenger and get it resolved.
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Carrie Marie
(@carriemariev) reported
@sainsburys Is there an email address? I can't ring bc I'm on 02 and the network is down until 9th Feb where I live and I don't have FB messenger. So basically no way of making contact unless there's an email address.
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emeraldine087
(@emeraldine087) reported
@JBLPH Hello! I bought a live500bt via your #shopee store and below is the travesty that you shipped to me. Been trying to contact your customer service since yesterday via email, shopee chat, fb messenger chat and even #lazada chat just to get anything from you re possible replacement.
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Randy Oickle
(@RandyOickle) reported
@airtransat Your Facebook Messenger is automated and cannot understand my inquiry because it’s not about baggage or policies. It’s utterly useless beyond compare. Sensing a pattern here with your “service”.
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