Facebook Messenger Outage Map
The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Facebook Messenger users affected:
Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Wissen, Rheinland-Pfalz | 14 |
| Kinshasa, Kinshasa | 1 |
| Paris, Île-de-France | 10 |
| Aix-en-Provence, Provence-Alpes-Côte d'Azur | 2 |
| Moncton, NB | 1 |
| Valenciennes, Hauts-de-France | 1 |
| Kassel, Hesse | 1 |
| Loudun, Nouvelle-Aquitaine | 3 |
| Chicago, IL | 1 |
| Warsaw, Mazovia | 2 |
| Limoges, Nouvelle-Aquitaine | 1 |
| Wigan, England | 1 |
| Granada, Andalusia | 1 |
| Thunder Bay, ON | 1 |
| Offenburg, Baden-Württemberg | 1 |
| Vaudreuil-Dorion, QC | 1 |
| London, England | 5 |
| Huy, Wallonia | 1 |
| Bethlehem, PA | 1 |
| Paphos, Pafos | 1 |
| Derval, Pays de la Loire | 1 |
| Ottumwa, IA | 1 |
| Grand Haven, MI | 1 |
| Argelers, Occitanie | 2 |
| Arroyo Grande, CA | 1 |
| Thuré, Nouvelle-Aquitaine | 1 |
| Ashburn, VA | 1 |
| Rome, Latium | 1 |
| Kirchen, Rheinland-Pfalz | 17 |
| Kamloops, BC | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Ross Barker (@RossB1987) reported@British_Airways can you pls provide me with an email address for your ‘customer relations’ as people on the phone lines can’t help, people on your fb messenger can’t help, your online forms to submitted info to your customer relations doesn’t work. 9 weeks and still waiting……
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Adina McDonald (@mcdonald_adina) reported@maildotcom I have been unable to access my email for the 3rd day. Submitted issue thru your online help.. no response. Contacted thru Facebook messenger got a reply at 1:15am EST we were closed. I need access to my email this is not acceptable.
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Mandy Powers Norrell (@MPowersNorrell) reported from Lancaster, South Carolina@cstegmaier Yes! I didn’t even know what it was years ago and didn’t have it on my phone and ultimately found out a constituent was furious w/me for not fixing an issue - though she’d never called or emailed my office. Only used Facebook messenger. 😳
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Stephanie (@stranger_folk) reportedI have never been so stressed as when, by some miraculous glitch, instead of pausing my music - clicking the middle button on my headphones made the Facebook messenger notification sound...
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Official_Excel (@AjiloreMatthewA) reported@GOtvNg Hello good afternoon. Please I made a payment to my Gotv and it’s not reflecting on the account I tried reaching through the FB messenger channel but no response. Please help me restore my view. IUC:7528113902
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Jon Espiña (@jonespina8) reportedNo internet again. Please check DM @PLDT_Cares . So you're not assisting customers via X anymore? FB messenger is useless. What's the use of ur X account is unable to help?
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saket sharivastava (@saketverma29) reported@flomattressin @flomattresscare Ordered 72x66x8 mattress, got 72x66x7 but charged full price. Sent videos/photos as asked via FB Messenger—now ignoring me. Demand replacement! Worst service. #FloMattress #ConsumerComplaint
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SHOP2712.CA (@Shop2712) reported@WestJet BFFR!! I’ve called again this morning at 6:30am an agent answered at 8am, she was super helpful but her system was down so she was waiting on quotes to make my change AND again you’re system hung up after 2 hour mark!!! Plus still no reply from my dm or fb messenger!!
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SmallFryInvestor (@ASTSSPACEY) reported@TMFAssociates You have to think, who actually texts anymore? Thats all the service can do currently. Me and my friends exclusively communicate via FB Messenger, id say 90+% of the people i know use this as well, texting is dead therefore Starlinks service is redundant.
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Becki_withgoodhair (@Rebecca22045346) reported@hibry06 Wouldn’t suggest it I placed an order 2/13 tracking says never picked up and no one answers phones, emails or FB messenger and I really want my stuff instead of fighting to dispute chargers. My husband got me some at Christmas no issues and loved them so much. Very disappointed.
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Cake Pop (@CoolSocksBabe) reportedIs anyone else experiencing an issue with @Facebook messenger where a message goes unread for hours but then when the person opens it, it says they read it at the same minute you sent it?
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Rí 💌 (@RiOnTheRocks) reportedI’m paying $300/month for a trainer that yield amazing results but I have very limited access to and have to speak with through Facebook messenger…. This is why customer service matters bc the money isn’t an issue but no access is.
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Fun with Bots (@KarenzBotz) reportedA great plume of the case of a Facebook Messenger app, Woebot users chatting to the service of help: cognitive behavioral
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Nick (@NcWI43) reported@FlyFrontier You screwed me over AGAIN! Now I’m trying to use the $200 voucher you sent and it’s only loaded with $125 and expires tonight. Can’t call for help because apparently customers would rather be on hold for hours over Facebook messenger or your website. How can this be fixed?!
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Raven (@Raven_Satanas) reported@Coles Already done all that via Facebook messenger only to be told, "Not our product, not our problem." Obviously very little regard for customer safety. I've messaged Pepsi Co directly.
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