Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 10
Minneapolis, MN 2
Berlin, Land Berlin 2
Pasig City, National Capital Region 2
Toronto, ON 2
Sebastian, FL 2
Burke, VA 2
Delegación Cuajimalpa de Morelos, CDMX 1
Ottawa, ON 1
Chouppes, Nouvelle-Aquitaine 1
Wellington, Wellington 1
Somerville, MA 1
Poznań, Województwo Wielkopolskie 1
Guadalupe de Rivera, GUA 1
Paris, Île-de-France 1
Martigues, Provence-Alpes-Côte d'Azur 1
Meylan, Auvergne-Rhône-Alpes 1
Marseille, Provence-Alpes-Côte d'Azur 1
Aizenay, Pays de la Loire 1
Las Vegas, NV 1
Merrill, WI 1
Nürnberg, Bavaria 1
Holland, MI 1
Hebburn, England 1
Drancy, Île-de-France 1
Woodstock, GA 1
Mount Pleasant, TX 1
Auxonne, Bourgogne-Franche-Comté 1
Edinburgh, Scotland 1
New Port Richey, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • jxxxtwt JANE⁷ (@jxxxtwt) reported

    fb messenger is down

  • spookbrewster gemma pitt (@spookbrewster) reported

    @Ticketline what do I have to do to get a response from you? 3 emails, phonelines down, FB messenger. Appalling customer service..

  • glocktan shannon⁷ (@glocktan) reported

    ofc at&t is down 🙄 none of my texts are going through so i've resorted to facebook messenger and emailing... can they wake up and let me know everyone's ok gawd

  • AmyJMurray Amy J. Murray (@AmyJMurray) reported

    Dear @KLM I have been to the airport & was told to call; called & was disconnected, now am trying to reach you via FB messenger, DM, & WhatsApp. No response. I've been trying to get a refund since 5.21.20. I just want to buy a new ticket. Can you please help me make this happen?

  • sarahchambre Sarah Chambre (@sarahchambre) reported

    @Icelandair we are trying to get in touch to change flights as offered to 30 August. No response vis Facebook messenger. Please help.

  • yusufcit Yusuf Chowdhury (@yusufcit) reported

    @eir My internet keep dropping connection!! called your technical line waited around 30 min no one answered, sent message to your facebook messenger and it's 2hrs now no reply!!! are you guys ever going to improve the service!!! waiting for the contract to end!!

  • ssymetri angel (@ssymetri) reported

    @SecurityBankPH Hi, I can't create an SBOL account due to an error message. It's been days and your FB Messenger chatbot was of no help either. Please DM me. Thanks.

  • powermom331 powermom 🌈✊🏽✊🏽✊🏾✊🏿 (@powermom331) reported

    There is nothing like having your FB MESSENGER hacked (sending a weird msg with a link to be clicked on) and having to answer 4 million messages asking if I have been hacked, while changing your password, answering FB about the change and new login. I hate hackers.

  • lee_masilo Just LEE (@lee_masilo) reported

    Some guy called me around 2am ka Facebook messenger, 4 times back to back. I didn't answer because you don't just do that without warning. But now I'm worried he may have needed someone to talk him down a ledge😕😔. Yoh being a healer 😭

  • hm_montes Hope M (@hm_montes) reported

    @prettyplusmore @OnStar My cell service didn’t transfer over correctly when we switched carriers and I discovered I could make calls through FB messenger until it got fixed. That’s if your phone is still charged of course. Uses WiFi only. I had no clue so guessing others may not either.

  • yoori_ebooks /yo{2,}ri_ebooks/i (@yoori_ebooks) reported

    i replaced facebook messenger of the gods help me not convince myself one hand, this feature done without outside why is it from the back so that wasn't

  • evilmarrypopins EvilMarryPopins (@evilmarrypopins) reported

    2. Wifi. If u still have wifi u can use facebook messenger 2 make phone calls using wifi calling 2 get help or let ur family know where u evacuate 2. If u lose wifi but pay 4 hotspot service try turning ur phone into a hotspot. Idk if it will work. Some1 told me it would.

  • caoimherhmc Caoimhe Hill McCann (@caoimherhmc) reported from Banbridge, Northern Ireland

    @craftginclub hi, I have tried contacting your customer service via the website, Instagram, Facebook messenger and DM on here. I’m wondering could someone assist with my query, please? Thanks.

  • dalast1woke DaLast1Woke (@dalast1woke) reported

    Alright Facebook...come sit down Samsung has a new watch so u need to develop a messenger app for Fb Messenger and Whatapp... The ppl need it

  • diietdrnasty pantera bread (@diietdrnasty) reported

    I have a friend from Model UN and we send each other anime posts and basically I nearly accidentally started a fb messenger group with her and my dad sending Levi and Erwin fan service posts

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