Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 111
Köln, NRW 6
London, England 2
Oldenburg, Lower Saxony 2
Ashburn, VA 2
Norwich, England 1
Ladd, IL 1
Menomonee Falls, WI 1
Atlanta, GA 1
Skandia, MI 1
Manchester, England 1
Rennes, Bretagne 1
Sheffield, England 1
Kennesaw, GA 1
Sydney, NSW 1
Montmagny, QC 1
Niceville, FL 1
Birmingham, AL 1
Castelnovo di Sotto, Emilia-Romagna 1
Colchester, England 1
Manila, National Capital Region 1
Perth, WA 1
Vancouver, BC 1
Portland, OR 1
Paris, Île-de-France 1
Bologna, Emilia-Romagna 1
Central, Central and Western District 1
Lublin, Województwo Lubelskie 1
Aalen, Baden-Württemberg Region 1
Henderson, NV 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • steventsh Steven Tan 🇲🇾🇵🇭 (@steventsh) reported

    Globe support chat on Facebook Messenger is really good for nothing. Been trying to get help for a week but nothing helpful came my way. Couldn’t even actually chat with a support staff. Not very nice to deceive your customers like this. @talk2GLOBE

  • tesscraw LadyD (@tesscraw) reported

    So this is odd issue. LG Stylo phone refuses to connect to internet or show new posts in apps or even messages in fb messenger (cannot even connect to pokemon go or other stuff on wifi) But works perfectly fine once i turn off the wifi. Wtfh phone?

  • DavidAd97423135 David Adkins (@DavidAd97423135) reported

    @pokeAK101 So Facebook messenger is the problem lol been playing since day 1 with messenger on also never been a problem

  • LivingLegion Go Wild, Dog! (@LivingLegion) reported

    Yup. Their ''website for applications'' was down for maintenance. Asked me for my Driver's License front AND back, through FB Messenger. I'm not stupid.

  • PeterVogel Peter Vogel (@PeterVogel) reported

    Any FB Messenger users here, preferably the desktop/web version? A few changes appeared yesterday. One, presumably unintentional, is that that text pane on the left is blank and text messaging is not possible on that screen. Anyone else have this issue?

  • irvankaa Body Like Lady Tsunade (@irvankaa) reported

    Oh yeah, last week I blocked someone on Facebook messenger (right 😮‍💨) after they told me they didn't care about my apology, then they tracked my IG DOWN to DM me and continued to be big mad about said thing they didn't care about...😮‍💨

  • CHMRweather CHMR Chief Meteorologist James Follett (@CHMRweather) reported

    @TFDiDesign Please msg me ASAP!! I have been having problems with buying the PACx and have yet to hear back on Facebook messenger, this is starting to bother me... and would like resolved asap, please! I would like to try and give a good review about TFDi, I can't if no reply

  • erica_marie1130 Erica Marie (@erica_marie1130) reported

    --rid of Facebook and Facebook Messenger would help. It did; tremendously. But, not enough. I'm removing what no longer serves me. And right now, that's Instagram and Twitter. I'm not leaving for good. I'm just gonna log out, and stay away for awhile. Who knows how long that--

  • boy_lanky Lanky Boy (@boy_lanky) reported

    @waitrose I’m surprised that not only do you add £20 to my shopping order after I’ve checked out due to YOUR technical error. But you also don’t respond to tweets or Facebook messenger. Is this really good customer service? #waitrose #Johnlewis #poorcustomerservice

  • JackGordonYT JackGordon (@JackGordonYT) reported

    Since when is Facebook messenger a streaming service? Like I get these ads and maybe I would try watching the show accept my Facebook messenger is just a messaging app like I wouldn’t even know how to access them

  • HarpSilver H is for Harp (@HarpSilver) reported

    @EdwardFerguson_ I don't blame you wish I could but too many stubborn friends and craft groups on there that won't switch to twitter. Similar problem with FB messenger I genuinely wish people would embrace @signalapp but I've been told by a friend not going to as all my friends on FB messenger

  • v_ankit21 Ankit Verma (@v_ankit21) reported

    @ZARA_Care It has been a nightmare to speak to Zara customer service. I do not understand why they do not reply on chat. Even they do not reply on Facebook messenger. Firstly, you sent a pair of poor quality shoes. Secondly, you guys have poor customer service. STOP FOOLING!!!!

  • the_knapster Sarah Knapper (@the_knapster) reported

    @SkyHelpTeam From Facebook Messenger: "Unfortunately, due to reduced call centre staff, there are no agents available on this service." Dana Strong has a lot to answer for. 1 hour 4 minutes waiting Live Chat now. More like Comatose Chat.

  • daniellemcdonnx Dani McDonnell (@daniellemcdonnx) reported

    Snapchat being down has resorted to me and @Marierobsonx using FB messenger to complain to eachother

  • caitofthecorn caitlyn (@caitofthecorn) reported

    @SproutSocial I need help! I’ve reached out via email and Facebook messenger with no resolution.

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