Facebook Messenger Outage Map
The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Facebook Messenger users affected:
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Multimedia
Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Wissen, Rheinland-Pfalz | 11 |
| Pasig City, National Capital Region | 2 |
| Toronto, ON | 2 |
| Sebastian, FL | 2 |
| Burke, VA | 2 |
| Cedar Rapids, IA | 1 |
| Arrondissement de Poitiers, Nouvelle-Aquitaine | 1 |
| Berlin, Land Berlin | 1 |
| West Lafayette, IN | 1 |
| Kennewick, WA | 1 |
| Auckland, Auckland | 1 |
| Lacey, WA | 1 |
| O'Fallon, MO | 1 |
| London, England | 1 |
| New Delhi, NCT | 1 |
| Stillwater, OK | 1 |
| Bruguières, Occitanie | 1 |
| Windsor, ON | 1 |
| Canton, NY | 1 |
| San Jose, CA | 1 |
| Plantation, FL | 1 |
| Surrey, BC | 1 |
| Thionville, ACAL | 1 |
| Miguel Hidalgo, CDMX | 1 |
| Pune, MH | 1 |
| Moncton, NB | 1 |
| Saint-Martin-d’Hères, Auvergne-Rhône-Alpes | 1 |
| Edmonton, AB | 1 |
| Braunschweig, Lower Saxony | 1 |
| Cavite City, Calabarzon | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Deirdre
(@KlapperOlieAfro) reported
I just scrolled all the way down on Facebook Messenger & it’s bizarre how I used to chat to people I just met or know randomly. I was so friendly for no reason.
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Beth V
(@BethNKVV) reported
@HelennaRossa If they do that, I will be leaving Facebook for good. I'm only on there to stay in touch with my daughter who lives in a remote area in AZ. It's easier for her to stay in touch using FB messenger as she doesn't get very good phone service.
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Deb 😃
(@Deb08795065) reported
@majola84 @interrec @FNBSA I asked on FB messenger who RB is, as I was nervous about trusting. RB assured me he helped with queries (can’t find that message now) but I think they have RB just to get the query off soc media & out of the public eye. Then they don’t do much to help.
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Max Mascarenas
(@MaxMascarenas) reported
@flyvolaris @flyvolaris is the absolute worst.. I went to Mexico in Dec and didn’t get my bag to me until halfway through my trip! Customer service has been a nightmare. Submitted tickets on their website with no answer. Don’t get me started on their fb messenger bot. Need to talk to a human
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Sugar Puma
(@SugarPuma) reported
@OctoberPrima @krystlerose42 @Shannanagins6 On Facebook Messenger there's an option to remove the unsent notification so it completely disappears from your side. You just have to hold down on it again and hit Remove.
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Gail Kruger
(@keinaco) reported
@ShokzGB Customer service levels are "Shoking". No response to my email, FB messenger or FB post.
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just jess
(@jessclaraharkin) reported
@airfrance hey I’m having loads of issues trying to book flights. I was on to customer support on fb messenger but haven’t gotten a reply in over half an hour. Could you help me out here please?
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Layla Antagonist
(@DM7DragonFyre) reported
Not that there's anyone on here who I speak with regularly but FB messenger is down and I can't send messages and I'm receiving them sporadically if at all. Which sucks bc it's my main msg program. :(
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Yolanda U.
(@itsmeyolandau) reported
@IPSYCare I dont use FB or FB Messenger. Can you explain how to reach you via email using your help site? All I see is FAQs, none of which apply. I understand this is a cost saving mechanism but it shouldn't be this hard to contact a business whose product I am buying. Thx.
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BarkBox
(@barkbox) reported
@jmeleighxo So sorry you're having challenges with that! If you reach out to customer service via online chat or Facebook messenger, they're happy to help with this!
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Richard W. Cleveland
(@Richwcleve) reported
@julissaarce @BankofAmerica I had a problem contacting Bank of America and I live in Thailand. Finally, I had my brother visit a local branch in Tallahassee, and I spoke to one of the bank officers through my brother's phone, using Facebook messenger.
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00Shiftyy00 - TL50 🇦🇺
(@00Shiftyy00) reported
@Malray7 @jen_deslauriers Oh man that sucks. Reminds me of the issues I have with Facebook messenger. My messages seem to disappear
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Eric Vonschimpf
(@EVonschimpf) reported
@alexia24y @JuicyMomx Facebook messenger has been hacked and is a terrible platform to use.
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Arratilis
(@arrabellesss) reported
@enjoyGLOBE @talk2GLOBE hi! can someone pls help me with my concern about Globe at Home? I keep messaging your FB messenger but it keeps saying invalid account number. Ano ba ang hirap nyo naman iaccess? Nasira yung linya namin ng. internet.
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Matthew Lee
(@mlee121416) reported
@LGUSSupport I am trying to have warranty work done on a refrigerator freezer combo that in all likelihood has a compressor issue. I have had callbacks promise that didn’t occur and have gone a full day with no response to Facebook messenger chats. It’s impossible to get help.
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