Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 11
Pasig City, National Capital Region 2
Toronto, ON 2
Sebastian, FL 2
Burke, VA 2
Woodstock, GA 1
Mount Pleasant, TX 1
Auxonne, Bourgogne-Franche-Comté 1
Minneapolis, MN 1
Edinburgh, Scotland 1
New Port Richey, FL 1
Garland, TX 1
East Corinth, VT 1
Cedar Rapids, IA 1
Arrondissement de Poitiers, Nouvelle-Aquitaine 1
Berlin, Land Berlin 1
West Lafayette, IN 1
Kennewick, WA 1
Auckland, Auckland 1
Lacey, WA 1
O'Fallon, MO 1
London, England 1
New Delhi, NCT 1
Stillwater, OK 1
Bruguières, Occitanie 1
Windsor, ON 1
Canton, NY 1
San Jose, CA 1
Plantation, FL 1
Surrey, BC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • DiegoMorningst4 Mihawk (@DiegoMorningst4) reported

    I swear to ******* god. If you have my phone number and you message me on multiple other platforms to have a conversation I will literally burn your house down. There is absolutely NO REASON for you to message me on IG messenger and Facebook messenger and Twitter to have a convo

  • jessm227 Jess (@jessm227) reported

    @Facebook I keep getting bots from Denny’s in my active contacts list on Facebook messenger. Thing is I never messaged, approved or got a request. I tried muting & blocking but still see the contact in my active chat list. Can’t block their page either. #Help

  • Les_be_honest_ leslou (@Les_be_honest_) reported

    @elena_sanchez4 My afterhouse fb messenger log with him is insane - he’s called me in meds while on the road, has FaceTimed me during covid & taught me to self administer some meds &an alt pharmacy to buy from to cut down on costs. His wife is a vet Physical therapist too, which is pretty neat

  • claudeah claudea heise (@claudeah) reported

    @Macys what does one need to do to talk to a real customer service rep? Even FB messenger sends you a link to FAQs, after they tell you to PM them. Been waiting on furniture since April. #macys #macyscustomerservice #macysfailure

  • cj3131 Callum Huntington (@cj3131) reported

    @hotboxevents Hi, I'm trying to confirm if I've got a staff parking space assigned to me at Reading. I can't get a reply either from your Facebook messenger or on the phone. Are you able to help?

  • KarenzBotz Fun with Bots (@KarenzBotz) reported

    Facebook Messenger app, Woebot user privacy issues.

  • such_hockey_wow Jen (@such_hockey_wow) reported

    I missed an important Facebook Messenger message yesterday in all the Twitter notifications yesterday. 😬 I’m pretty good at reminding myself to go in and look at my texts, terrible at reminding myself to go in and look at anything Facebook-related. Oops.

  • Gasdude Derek M (@Gasdude) reported

    @MarcGarneau @AHousefather @SecBlinken How’s ya get ahold of them ??? FB messenger ?? ******* ridiculous that is how these people are notified to get to your designated areas w/o assistance. You stranded the people that helped our brothers,fathers,and sons. YOU and your merry band of idiots LET THEM DOWN !!!

  • musovet01 Helen Styles (@musovet01) reported

    @ABRSM I've been waiting for a results review for over 6 weeks. Emailed QA multiple times since deadline and had no reply. I have tried Facebook messenger, contact form on your website, web chat (not working) & phone - all no reply. Help!

  • nicklybear_ Anna Hudak (@nicklybear_) reported

    So, I'm receiving other people's texts immediately, but my texts take 10+ minutes to send. Had to drive down to the library (where I am now), and am sitting in it's parking lot, using the internet before the cops arrive to message my mom on Facebook Messenger to

  • mvannie Marc VanNiekerk (@mvannie) reported

    @WestJet I’m having trouble canceling a flight on web and using your app. Sat on hold for nearly 2 hours yesterday with no answer, Facebook messenger today for 2 hours and no reply and your website won’t give pages to ask for a callback. Help please?

  • GadNwobike Chief Dr. Goodluck Nwobike (@GadNwobike) reported

    August 2021, I wrote emails through the Facebook messenger platform to PENCOM behold no response was received. I am using this medium to solicit that someone or groups of persons should intervene between Premium Pension Limited, PENCOM, and myself to help me get my funds

  • rootScythe alan (@rootScythe) reported

    @BellatrixBane @TwitterSupport Thats what I thought, but the options just not there on the keyboard :/ I checked Fb Messenger and I can still do them there which is why I was wondering if it was a twitter issue

  • justginabearz Gina-louise Paginton (@justginabearz) reported

    @exantediet I have sent details via online chat, Facebook messenger, Twitter and email. Customer Service is not Exante strong point.

  • dung_dot_mov …? (@dung_dot_mov) reported

    my little cousin continues to send me messages and funny pictures of herself over facebook messenger and its pretty funny the only problem is, i uninstalled facebook messenger over 4 years ago

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