Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 65
Minneapolis, MN 2
Berlin, Land Berlin 2
Chicago, IL 1
Dublin, Leinster 1
Velbert, NRW 1
Viroinval, Wallonia 1
Essen, NRW 1
Upper Sandusky, OH 1
Tarlac City, Central Luzon 1
Ontario, NY 1
Lugo, Galicia 1
Héming, ACAL 1
Saint-Maur-des-Fossés, Île-de-France 1
Antananarivo, Analamanga Region 1
Watertown, NY 1
Vigo, Galicia 1
Meerut, UP 1
Puerto Vallarta, JAL 1
Menen, Flanders 1
Houston, TX 1
Köln, NRW 1
Somers, CT 1
Kansas City, MO 1
Moissat, Auvergne-Rhône-Alpes 1
Torreilles, Occitanie 1
Yuma, AZ 1
Hoorn, nh 1
Delegación Cuajimalpa de Morelos, CDMX 1
Ottawa, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • AlDubDC MovingOnwardUpward (@AlDubDC) reported

    @SouthwestAir @jimmyp23 Same issue with me! DMd my flight confirmation both here and FB messenger and no response yet!

  • itsjustnyyy Ny da don 🉐❣️ (@itsjustnyyy) reported

    Is anyone else having problems with there Facebook messenger or is that just me?

  • real_gone_kid sean (@real_gone_kid) reported

    @UNIQLO_UK Hello, I was hoping you could help please? I couldn't get through to cs by phone and don't have facebook messenger. I have an order that is at local depot but hasn't been updated by Hermes in 6 days. Can you look in to it? Thanks :)

  • issa018_ fury (@issa018_) reported

    @CocaColaPH Hi, how do I contact customer support for an error I've been having trying to join your promo via fb messenger? Thank you.

  • leanneflan Leanne Forster (@leanneflan) reported

    @noaandnani Can someone help me please. I can see this was posted 54 mins ago. I cancelled an order last week and I got a text from DPD saying it would be delivered tomorrow. I can't get through to you by phone / email / FB messenger. #PleaseHelp

  • KarlyWatson Karly Watson (she/her) (@KarlyWatson) reported

    @darienm2 Reach out to customer support through Facebook messenger if you can, I’ve had some issues with some glitches for FB ads lately.

  • Being_Fi_B Fiona Bennett (@Being_Fi_B) reported

    @tapairportugal flight cancelled with 1.5 hours notice- cannot reach customer service by phone (45 minutes hold),Twitter, or fb messenger. Who can help me rebook please?

  • raigancannon raigan (@raigancannon) reported

    how down bad u gotta be to shoot ur shot through facebook messenger

  • Marymar63829305 Marymary (@Marymar63829305) reported

    @EmiratesSupport Your phone line is inactive, the online chat function is not working, fb messenger is a robot, it takes 2 weeks to get response on an email. How do I get actual help from Emirates in connection with rebooking a flight? Service is lacking. I need help!

  • Marymar63829305 Marymary (@Marymar63829305) reported

    @emirates Your phone line is inactive, the online chat function is not working, fb messenger is a robot, it takes 2 weeks to get response on an email. How do I get actual help from Emirates in connection with rebooking a flight? Service is lacking.

  • burrowingeye Wayne Mercer (@burrowingeye) reported

    Problems with @airtransat ...booked flight on Jan 27, got an email confirmation, they took full payment from my Visa card and now I cannot find the booking on website or app ?? Tried to call (over 3 hr wait) and FB messenger is only advertising...maybe I need to call HO in MTL

  • Shybaka289 Shy (@Shybaka289) reported

    @Eagle_SSB Have you tried the email that’s on the Glitch page on Smash GG? Usually the email is the best way to contact. If that doesn’t work try to use Facebook messenger for Xanadu.

  • vrmercedescruz5 nobody (@vrmercedescruz5) reported

    Can someone help me bakit hindi ma-message account ko sa Facebook Messenger

  • noodlessnoodle Yoi— #KulayRosasAngBukas (@noodlessnoodle) reported

    Hello, it seems we have a bug going on in fb messenger. A few of my friends are unable to respond from my messages. If you encounter the problem, the trick is to archive and unarchive the conversation. ;)

  • hanjanriley Hannah Riley (@hanjanriley) reported

    @nationalexpress I have contacted NE on Fb messenger but it’s not solved my issue. I am trying to email customer services regarding a refund on the amendment fee with my tickets, but I cannot find the correct email to contact. Please help. TIA.

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