1. Home
  2. Companies
  3. Facebook Messenger
  4. Outage Map
Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

Less
More
Check Current Status

Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 14
Kinshasa, Kinshasa 1
Paris, Île-de-France 10
Aix-en-Provence, Provence-Alpes-Côte d'Azur 2
Moncton, NB 1
Valenciennes, Hauts-de-France 1
Kassel, Hesse 1
Loudun, Nouvelle-Aquitaine 3
Chicago, IL 1
Warsaw, Mazovia 2
Limoges, Nouvelle-Aquitaine 1
Wigan, England 1
Granada, Andalusia 1
Thunder Bay, ON 1
Offenburg, Baden-Württemberg 1
Vaudreuil-Dorion, QC 1
London, England 5
Huy, Wallonia 1
Bethlehem, PA 1
Paphos, Pafos 1
Derval, Pays de la Loire 1
Ottumwa, IA 1
Grand Haven, MI 1
Argelers, Occitanie 2
Arroyo Grande, CA 1
Thuré, Nouvelle-Aquitaine 1
Ashburn, VA 1
Rome, Latium 1
Kirchen, Rheinland-Pfalz 17
Kamloops, BC 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • RossB1987
    Ross Barker (@RossB1987) reported

    @British_Airways can you pls provide me with an email address for your ‘customer relations’ as people on the phone lines can’t help, people on your fb messenger can’t help, your online forms to submitted info to your customer relations doesn’t work. 9 weeks and still waiting……

  • mcdonald_adina
    Adina McDonald (@mcdonald_adina) reported

    @maildotcom I have been unable to access my email for the 3rd day. Submitted issue thru your online help.. no response. Contacted thru Facebook messenger got a reply at 1:15am EST we were closed. I need access to my email this is not acceptable.

  • MPowersNorrell
    Mandy Powers Norrell (@MPowersNorrell) reported from Lancaster, South Carolina

    @cstegmaier Yes! I didn’t even know what it was years ago and didn’t have it on my phone and ultimately found out a constituent was furious w/me for not fixing an issue - though she’d never called or emailed my office. Only used Facebook messenger. 😳

  • stranger_folk
    Stephanie (@stranger_folk) reported

    I have never been so stressed as when, by some miraculous glitch, instead of pausing my music - clicking the middle button on my headphones made the Facebook messenger notification sound...

  • AjiloreMatthewA
    Official_Excel (@AjiloreMatthewA) reported

    @GOtvNg Hello good afternoon. Please I made a payment to my Gotv and it’s not reflecting on the account I tried reaching through the FB messenger channel but no response. Please help me restore my view. IUC:7528113902

  • jonespina8
    Jon Espiña (@jonespina8) reported

    No internet again. Please check DM @PLDT_Cares . So you're not assisting customers via X anymore? FB messenger is useless. What's the use of ur X account is unable to help?

  • saketverma29
    saket sharivastava (@saketverma29) reported

    @flomattressin @flomattresscare Ordered 72x66x8 mattress, got 72x66x7 but charged full price. Sent videos/photos as asked via FB Messenger—now ignoring me. Demand replacement! Worst service. #FloMattress #ConsumerComplaint

  • Shop2712
    SHOP2712.CA (@Shop2712) reported

    @WestJet BFFR!! I’ve called again this morning at 6:30am an agent answered at 8am, she was super helpful but her system was down so she was waiting on quotes to make my change AND again you’re system hung up after 2 hour mark!!! Plus still no reply from my dm or fb messenger!!

  • ASTSSPACEY
    SmallFryInvestor (@ASTSSPACEY) reported

    @TMFAssociates You have to think, who actually texts anymore? Thats all the service can do currently. Me and my friends exclusively communicate via FB Messenger, id say 90+% of the people i know use this as well, texting is dead therefore Starlinks service is redundant.

  • Rebecca22045346
    Becki_withgoodhair (@Rebecca22045346) reported

    @hibry06 Wouldn’t suggest it I placed an order 2/13 tracking says never picked up and no one answers phones, emails or FB messenger and I really want my stuff instead of fighting to dispute chargers. My husband got me some at Christmas no issues and loved them so much. Very disappointed.

  • CoolSocksBabe
    Cake Pop (@CoolSocksBabe) reported

    Is anyone else experiencing an issue with @Facebook messenger where a message goes unread for hours but then when the person opens it, it says they read it at the same minute you sent it?

  • RiOnTheRocks
    Rí 💌 (@RiOnTheRocks) reported

    I’m paying $300/month for a trainer that yield amazing results but I have very limited access to and have to speak with through Facebook messenger…. This is why customer service matters bc the money isn’t an issue but no access is.

  • KarenzBotz
    Fun with Bots (@KarenzBotz) reported

    A great plume of the case of a Facebook Messenger app, Woebot users chatting to the service of help: cognitive behavioral

  • NcWI43
    Nick (@NcWI43) reported

    @FlyFrontier You screwed me over AGAIN! Now I’m trying to use the $200 voucher you sent and it’s only loaded with $125 and expires tonight. Can’t call for help because apparently customers would rather be on hold for hours over Facebook messenger or your website. How can this be fixed?!

  • Raven_Satanas
    Raven (@Raven_Satanas) reported

    @Coles Already done all that via Facebook messenger only to be told, "Not our product, not our problem." Obviously very little regard for customer safety. I've messaged Pepsi Co directly.

Check Current Status