Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 75
Köln, NRW 3
Minneapolis, MN 2
Berlin, Land Berlin 2
Maria da Fé, MG 1
Pamiers, Occitanie 1
London, England 1
Chicago, IL 1
Dublin, Leinster 1
Velbert, NRW 1
Viroinval, Wallonia 1
Essen, NRW 1
Upper Sandusky, OH 1
Tarlac City, Central Luzon 1
Ontario, NY 1
Lugo, Galicia 1
Héming, ACAL 1
Saint-Maur-des-Fossés, Île-de-France 1
Antananarivo, Analamanga Region 1
Watertown, NY 1
Vigo, Galicia 1
Meerut, UP 1
Puerto Vallarta, JAL 1
Menen, Flanders 1
Houston, TX 1
Somers, CT 1
Kansas City, MO 1
Moissat, Auvergne-Rhône-Alpes 1
Torreilles, Occitanie 1
Yuma, AZ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • jnwilson Joseph N. Wilson (he/him) (@jnwilson) reported

    @_mwc Yet somehow my childhood friends get FB Messenger links from friends that ask for their FB login creds and they happily supply them. Did patching fail them? Did FB fail them? There are definitely elements of security yet to be addressed.

  • The_Cormaster Cory Wilson (@The_Cormaster) reported

    @jmwilt21 She uses what I use. She used all the Nexus and pixel phones with me back in the day but now she's used to Samsung lol. Oh yeah her FB messenger app is broken too. Won't display the keyboard when chatheads are open

  • ShebaAJ Dr. Sheba A-J (@ShebaAJ) reported

    @KLM hey I need some help with a booking I just made. no answer on the phone or on Facebook messenger and your website has not improved in 2 years. please help!

  • GrimmLaStand_ ~🐰GrimmLaStand🐰~ (@GrimmLaStand_) reported

    Ok so im turn on my computer and start preparing for my str- * ONE DRIVE* -am. OK, I deleted you ***, bye! Ok, turning on OBS getting my PNG set up an- *STREAM UPDATE AND LOGIN* Ok, now that we got that situated, open up my laptop and set up my stream *FACEBOOK MESSENGER* -_-

  • LadanSiahpoosh Ladan Siahpoosh (@LadanSiahpoosh) reported

    @airtransat I’m now on hold for a live agent on Facebook messenger and I’m hold on your 416 and 1800 number @airtransat do you consider this a good customer service ??

  • HeatherHahn3 Heather Hahn (@HeatherHahn3) reported

    @SouthwestAir problems with your website and customer service phone line. Tried to book flight, got an error after paid. Paypal says pending. Email from Paypal but not SWA. FB messenger gave auto message, no help. Been on phone waiting over an hour, despite saying 22 min.

  • smboelaars Steffen M. Boelaars (@smboelaars) reported

    @FlyAirNZ Also not responding for 2 hours on Facebook Messenger now, or even providing any queue indication. By far the worst customer service experience since moving to New Zealand 4.5 years ago. @FlyAirNZ 2/2

  • BebopLover Jack (Pokemon/Yu-Gi-Oh!/Cardfight) (@BebopLover) reported

    I was trying to look up Facebook messenger a few days ago, and for the first time, I just typed "Metaverse" without even thinking. God help me.

  • dharmendrajore Dharmendra Jore (@dharmendrajore) reported

    @kneeleycult @clarksshoes Im trying to connect with customer care over phone/ email but to no avail. No response to my tweet, though FB messenger sent me one, but that too didn't help. Can you help me pls. My return is stuck for choosing wrong reason. Have no option to choose correct one. 😔

  • jksnosering cat 🙈 (@jksnosering) reported

    Is Facebook messenger down or is it me?

  • spicylifeofnugs Spicy Nugs (@spicylifeofnugs) reported

    nothing like receiving threats on Facebook messenger from different fake accounts all night to help you heal <3 i am never going to get through this emotional wreckage or this recovery. please put a bullet in my brain.

  • switchingnames1 Switchingnames1 (@switchingnames1) reported

    @NormandyJayden ah, did I asked for your help for something on fb messenger while you were sick? Sorry about that. I assumed you got pfizer. Moderna's wasn't a high fever for me but rather a high pain on the injected area and minor fever. Umm, I hope you don't reply, I am wary of privacy. Gws

  • Robtane Tūwharetoa Rob (@Robtane) reported

    @TicketmasterSE Your customer service via Facebook messenger on Friday “I will come back to you and you just have to wait for my help. The system settings in your order have to get changed frist. Have a nice weekend!” You mixed up my Mitski tickets #poorcustomerservice

  • Punkrock_666 Samonster X (@Punkrock_666) reported

    Better fix fb messenger #Facebook

  • itsdevbear $er ja bera dev (@itsdevbear) reported

    web2 me: oh no facebook messenger is down web3 me: oh no discord is down

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