Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 66
Minneapolis, MN 2
Berlin, Land Berlin 2
Chicago, IL 1
Dublin, Leinster 1
Velbert, NRW 1
Viroinval, Wallonia 1
Essen, NRW 1
Upper Sandusky, OH 1
Tarlac City, Central Luzon 1
Ontario, NY 1
Lugo, Galicia 1
Héming, ACAL 1
Saint-Maur-des-Fossés, Île-de-France 1
Antananarivo, Analamanga Region 1
Watertown, NY 1
Vigo, Galicia 1
Meerut, UP 1
Puerto Vallarta, JAL 1
Menen, Flanders 1
Houston, TX 1
Köln, NRW 1
Somers, CT 1
Kansas City, MO 1
Moissat, Auvergne-Rhône-Alpes 1
Torreilles, Occitanie 1
Yuma, AZ 1
Hoorn, nh 1
Delegación Cuajimalpa de Morelos, CDMX 1
Ottawa, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • Quincythe1st Quincy (@Quincythe1st) reported

    @HarveyNicholsCS I’ve contacted you by email and Facebook messenger today regarding an order I can’t track that is now late. Can you please help me with this?

  • OldSchoolLabs Old School Labs™ (@OldSchoolLabs) reported

    @BrockbankSean Hi Sean! We're sorry we missed your messages. We were having some technical problems with Facebook Messenger which was preventing us from responding to customers. Please send us a direct message so we can make things right!

  • Penguinlover972 Penguinlover97 (@Penguinlover972) reported

    @barkbox Hi I was overcharged for my renewal and having a hard time getting in contact with someone in your office because there’s not a direct phone number. I have gone through Facebook messenger like I was told to do that’s not working either!

  • Shebond7 Sheila Dickerson (@Shebond7) reported

    @HemsterStation where are you when a customer has a problem? Sent FB Messenger but no response. Issue with my order, how do I reach you???

  • sutopat pre-thing (@sutopat) reported

    buying a printer from @hplabs is now a dystopian experience where your printer, which still doesnt work, is now connected to the internet for some reason, gives you annoying popups to buy more ink, and the only customer service is through facebook messenger

  • GladstoneCraig Craig Gladstone (@GladstoneCraig) reported

    @hamama_greens thanks for the erratic growing greens then subpar customer service on fb messenger. Subscription is canceled!

  • ZendeskOps Zendesk Operations (@ZendeskOps) reported

    Our team is investigating reports of issues with Sunshine Conversations. The unexpected error message is "User has opted to block further messages" This issue could impact either Facebook Messenger or WhatsApp integrations. We will provide more details soon.

  • JacobRowings Jacob Rowings (@JacobRowings) reported

    @DecathlonUK Been stuck trying to talk to robots on your FB messenger, going in circles reading copy and pasted unhelpful information. How can I talk to a human about my issue?

  • raibenfranklin Rai-Ben Franklin (@raibenfranklin) reported

    @MLConklin @r_bittner I wish texting wasn't so broken. I'd delete facebook messenger, but it's the only way to effectively communicate with iphone users in my family 😕

  • WarwoodTanya Tanya Warwood (@WarwoodTanya) reported

    @cindy07110 I had that problem in fb messenger. It fixed itself when I downloaded the new iPhone iso. Might be an iPhone thing.

  • elizabetttafish Elizabeth 🍓🥧💥 (@elizabetttafish) reported

    Help I completely forgot how to flirt over FB messenger I haven’t done it in like 4 years

  • wong_wykenwong Wong (@wong_wykenwong) reported

    @protonmsia I have make official complaint to Facebook messenger Proton care and also email to Proton customercare, so far no reply or action being taken. I wish to reach to Proton CEO to highlight this serious gearbox problem

  • katherinechinn Katie Chinn (@katherinechinn) reported

    @Joulesclothing I cannot get through to your customer service department by phone - get cut off after 25 mins and no response to email or chat or FB messenger either. How do I contact you regarding an order?

  • LukeSkybuilder LukeSkydragon ❄TL42❄ (@LukeSkybuilder) reported

    Youtube app: no buffer or lag Twitch app: no buffer or lag Discord: no lag Facebook Messenger: no lag Chrome: no issues Twitter: no lag

  • reesytime SEN Affleck (@reesytime) reported

    I think my Facebook messenger is broken. I keep getting dms from people attacking me on GAMES IVE NEVER PLAYED. And apparently i accidentally expressed interest in buying expensive artwork

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