Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 116
Köln, NRW 6
London, England 2
Oldenburg, Lower Saxony 2
Ashburn, VA 2
Menomonee Falls, WI 1
Atlanta, GA 1
Skandia, MI 1
Manchester, England 1
Rennes, Bretagne 1
Sheffield, England 1
Kennesaw, GA 1
Sydney, NSW 1
Montmagny, QC 1
Niceville, FL 1
Birmingham, AL 1
Castelnovo di Sotto, Emilia-Romagna 1
Colchester, England 1
Manila, National Capital Region 1
Perth, WA 1
Vancouver, BC 1
Portland, OR 1
Paris, Île-de-France 1
Bologna, Emilia-Romagna 1
Central, Central and Western District 1
Lublin, Województwo Lubelskie 1
Aalen, Baden-Württemberg Region 1
Henderson, NV 1
Danville, IL 1
Adelaide, SA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • Very_NESSAsary waiting for Christmas (@Very_NESSAsary) reported

    Fb messenger not working?

  • kittybadu Frugal Vandross (@kittybadu) reported

    This married man hit me on Facebook messenger talking about connecting… mcscuse me sir what do we need to connect about? I asked him if it was related to a community service and he deflected. Im over the shenanigans.

  • DonGiovanni010 Giovanni (@DonGiovanni010) reported

    @airtransat @ElliotHrtington WHY IS NO ONE ANSWERING?!? I’ve been on the phone for an average of 5 HOURS A DAY. I tried calling every possible number, contacting through Facebook messenger, even going to the AIRPORT!! I need to change my ticket today or I will lose a $1k reservation. PLEASE HELP!

  • JosephDurden6 Joseph Durden (@JosephDurden6) reported

    @visiblecare It’s been three weeks already am I watch still isn’t working and not getting the right customer service on Facebook messenger or in Twitter I really wish that this matter would really be resolved or else I’m switching to another carrier this is total ******* nonsense

  • wesderby Wes Derby (@wesderby) reported

    Request page IS still down for my shows on @AWakeningWorlds, so use Twitter, FB Messenger, text/imessage, and things like that to make requests. I'll have to call Aira to get the passcode info off this router so I can get in and forward the right port.

  • KJtheCabbie KJ (@KJtheCabbie) reported

    @rachaelsara Just a terrible experience and I gave it a Google Maps Review to wake up to a fb messenger message from the owner that said "liar" and then his profile was blocked so I couldnt respond

  • lethargy1375 leth croissant arc 🥐🥐🥐 (@lethargy1375) reported

    Looks like facebook messenger is down again

  • FlrsLvly Lvly Flrs (@FlrsLvly) reported

    @talk2GLOBE I have been chatting on FB messenger and calling but have never been handled by a human. Only Bot that kept repeating the same things and did not really help. Thank you very much for your greatly wanting customer service. This is the best ad for the competition.

  • Nosstalgic Nostalgic🎃🎃🎃 (@Nosstalgic) reported

    @KellytoyDK my only experience using facebook messenger is trying to track down some old sample library

  • bkkaussie Chris Larkin (@bkkaussie) reported

    @BKK_FLYER @base_thai @Ajarncom I was actually communicating with the thai consulate in DC via FB messenger which was great. Having said that the COE is unsustainable. The main issue is how to verify the immunisations given there are so many different types of reporting.

  • DonGiovanni010 Giovanni (@DonGiovanni010) reported

    @airtransat WHY IS NO ONE ANSWERING?!? I’ve been on the phone for an average of 5 HOURS A DAY. I tried calling every possible number, contacting through Facebook messenger, even going to the AIRPORT!! I need to change my ticket today or I will lose a $1k reservation. PLEASE HELP!

  • Greenqu88531261 Green queen 🍃💚🍃 (@Greenqu88531261) reported

    @Outfoxthemarket To be fair,I got issues resolved 2 days ago via FB messenger, but the credit owed to me (& to many others public messages read) has not been returned. You also need to write here that FB is now the ONLY way most of us can get through to you; why no emails, chat,phone?Ominous!

  • kimerrikin [kimerrikin] (@kimerrikin) reported

    @BOMBAS yo. I have a friend trying to use my code, and I sent it via link, FB messenger, and email—and it’s not working. She said it thinks she’s not a new customer, but she’s never ordered before. (And TBH, this is not the first time I’ve gotten this feedback.)

  • JenRachEm76 Jennifright Colboo (@JenRachEm76) reported

    @NewLookHelp I would like help with a missing order.I’ve tried Facebook messenger,live chat & WhatsApp but keep getting the same automated message even once I’ve given all my details.I’ve also been in touch with @RoyalMail but to no avail😡Please help

  • DonGiovanni010 Giovanni (@DonGiovanni010) reported

    @airtransat @scotchrocks WHY IS NO ONE ANSWERING?!? I’ve been on the phone for an average of 5 HOURS A DAY. I tried calling every possible number, contacting through Facebook messenger, even going to the AIRPORT!! I need to change my ticket today or I will lose a $1k reservation. PLEASE HELP!

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