Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 11
Pasig City, National Capital Region 2
Toronto, ON 2
Sebastian, FL 2
Burke, VA 2
Quezon City, National Capital Region 2
Richmond, VA 2
Cedar Rapids, IA 1
Arrondissement de Poitiers, Nouvelle-Aquitaine 1
Berlin, Land Berlin 1
West Lafayette, IN 1
Kennewick, WA 1
Auckland, Auckland 1
Lacey, WA 1
O'Fallon, MO 1
London, England 1
New Delhi, NCT 1
Stillwater, OK 1
Bruguières, Occitanie 1
Windsor, ON 1
Canton, NY 1
San Jose, CA 1
Plantation, FL 1
Surrey, BC 1
Thionville, ACAL 1
Miguel Hidalgo, CDMX 1
Pune, MH 1
Moncton, NB 1
Saint-Martin-d’Hères, Auvergne-Rhône-Alpes 1
Edmonton, AB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • stacksrecords The Stacks Record Shop | Delrokz (@stacksrecords) reported

    Do not rely on DMs or FB messenger to communicate. Do the work and hunt down an email, phone number, find that person IRL. Cover all the bases.

  • dwightwalker Dwight Walker (@dwightwalker) reported

    my @exetel @NBN_Australia dropped out so my facebook messenger facetime had no audio or video so I switched to 4G phone and video call was made alright - I reset the router and NBN was OK then #Caboolture has copper NBN so has low speed with error dropouts compared to fibre

  • joeyhemingbroug Joey Hemingbrough (@joeyhemingbroug) reported

    @qvcuk I need help as your facebook messenger isn't working. I place a order online for 2 items and only one has arrived please advise

  • 76SJD Shannon Driggers (@76SJD) reported

    @FedEx @dennyhamlin STOP LEAVING MY PACKAGES DOWN AT THE END OF MY DRIVEWAY!!! I HAVE CALLED, EMAILED, AND MESSAGED MY CONCERNS REGARDING THIS ISSUE COUNTLESS TIMES AND NOTHING HAS CHANGED! Check your unread messages on FB messenger!

  • melllhoward Melanie (@melllhoward) reported

    Having a math teacher as your mom is cool and all until she uses your FB Messenger voice message as a math problem for her whole class… I was just trying to figure out dimensions of a dang dresser

  • 76SJD Shannon Driggers (@76SJD) reported

    @FedExPolicy @FedEx STOP LEAVING MY PACKAGES DOWN AT THE END OF MY DRIVEWAY!!! I HAVE CALLED, EMAILED, AND MESSAGED MY CONCERNS REGARDING THIS ISSUE COUNTLESS TIMES AND NOTHING HAS CHANGED! Check your unread messages on FB messenger!

  • LunaNova42 🌙 🌟 Luna Jaycox 🌟 🌙 (@LunaNova42) reported

    Is anyone else unable to use Facebook messenger since the update to, "Meta?" It is continually telling me to check my internet connection, or instantly logging me out if it decides to let me appear to login? Yay, Zuckerfuck, once again... 🙄🙃

  • dominikaisabela Domenique ♥ ♥ ♥ (@dominikaisabela) reported

    @CebuPacificAir need help to move travel fund to passengers name. I tried sending direct message but you are routing me to fb messenger chatbot. But i cant chat with any live agents. It keeps saying no ome is available.

  • jjlax09 PipseyHustle (@jjlax09) reported

    @ParallelsMac @ParallelsCares worst customer service when you cannot call, email, or message support. how is fb messenger and twitter the only way to talk to a rep? so unprofessional! give me my refund 303069149 it was not an authorized purchase and you charged my card anyway.

  • DAVIDBUZZ2904 DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported

    @DoughtonKelly @GAMEdigital @GAMEHelps I messaged on Facebook messenger when it came out and they have said that it was a security issue and don’t have the info to tell me why

  • _LinziM linzi (@_LinziM) reported

    Is anyones Facebook messenger down?

  • K3shavKumar Keshav Kumar (@K3shavKumar) reported

    @Flugladen @TravixIntl How long does it take to issue a refund in case of flight cancellation? Worst customer service. There's no way to call anyone and no one replies via Facebook messenger.

  • robineskoog robin skoog (@robineskoog) reported

    AMERICAN AIRLINES- I think i was hacked while talking to your supposed customer service via Facebook messenger? They asked me to download software as well as a crypto - currency app to verify myself??? seems really odd but don't know where to turn now. # AAOddCustomerService

  • izzy_kabban Izzy Kabban (@izzy_kabban) reported

    Anyway I explained to my mum she can go away and read anything that would help if she wanted to and then we continued the convo over Facebook messenger instead (I was sat in a different room) which was lovely. I’m also aware this isn’t a hot take I just fancied sayin it x

  • SteGeess Steve G (@SteGeess) reported

    @HiveHomeUK 24hrs ago since messaged you with an issue and still no response via FB messenger. Not good. Why did I bother getting HIVE👎

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