Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 109
Köln, NRW 5
London, England 2
Oldenburg, Lower Saxony 2
Ashburn, VA 2
City of London, England 1
Bonn, NRW 1
Glasgow, Scotland 1
Austin, TX 1
Macclesfield, England 1
Telford, England 1
Norwich, England 1
Ladd, IL 1
Menomonee Falls, WI 1
Atlanta, GA 1
Skandia, MI 1
Manchester, England 1
Rennes, Bretagne 1
Sheffield, England 1
Kennesaw, GA 1
Sydney, NSW 1
Montmagny, QC 1
Niceville, FL 1
Birmingham, AL 1
Castelnovo di Sotto, Emilia-Romagna 1
Colchester, England 1
Manila, National Capital Region 1
Perth, WA 1
Vancouver, BC 1
Portland, OR 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • onkeldamian Damian Bungart (@onkeldamian) reported

    From online shop chat, contact form, e-mail, Facebook messenger. You never have to login to all the different systems. Only one login to manage the requests. Huge time-saver.

  • RDULEP R.D.ULEP 🇺🇸 (@RDULEP) reported

    dictator chat group fb messenger: putin: guys i need help assad: :-) xi: (like) (kim left the group)

  • uniquechukwuma Oracle Of Africa Chukwumereze 🌍 (@uniquechukwuma) reported

    @segalink A friend of mine dropped a worrisome message on my FB messenger last night. I have not been able to reach him He was been held in Orokam Police station in Benue state as of 14th of march. They took his phones. I dont know where he is not or state of his health. I need help please

  • ayan_steven Steven Emmanuel Ayantola (@ayan_steven) reported

    @DrDubrow Not every Nigerian is a scammer. Bit disappointed that you blocked me on Facebook messenger. Was just trying to help out a badly botched girl. Had i the money, I'd pay for her surgery myself. You just lost fans though.

  • AugAlxDita Augustin Alex Dita (@AugAlxDita) reported

    Someone who know how to get help from @BoseService? I am in Sweden and here @Bose moved the support on Facebook Messenger but it is impossible to chat with them. I tried couple of months now, waiting in days to get answer then they leave the chat in the middle of the discussion.

  • Megan_Mays meg (@Megan_Mays) reported

    “are you going to give me a chance to fix this??” you’re contacting me through facebook messenger buddy what do you think

  • MatthewMcSween1 Matthew McSweeney (@MatthewMcSween1) reported

    Someone I know on Facebook Messenger changed my email address to something else and after a few hours, I problem solved by creating a new Facebook account with my usual email address where I'll post everything from my original account and then block it to make up for that.

  • FrenchieSpencer 🌻Skittles 🇺🇸 (It's Joe's Fault) (@FrenchieSpencer) reported

    Has anyone had a problem receiving a refund from Facebook Messenger Pay? @Meta @facebookapp. I have been waiting since March 1st to get a 1500.00 refund and all I get is generic answers from the support. Basically cut and paste. Any ideas? #Facebookfraud #Facebooksteals #Facebook

  • uniquechukwuma Oracle Of Africa Chukwumereze 🌍 (@uniquechukwuma) reported

    @Oloyedey4u A friend of mine dropped a worrisome message on my FB messenger last night. I have not been able to reach him He was been held in Orokam Police station in Benue state as of 14th of march. They took his phones. I dont know where he is not or state of his health. I need help please

  • zuzusmith75 Teodocia Smith (@zuzusmith75) reported

    Is anyone else having problems with Facebook messenger? Trying to call my mom.

  • analizaduron2 ana liza duron (@analizaduron2) reported

    @CebuPacificAir u have cancelled my flight and when i make changes i already have additional charges. and been messaging your fb messenger no avail live agent.can someone give me call to fix this issue.thank u

  • hairworm_ Christina Anaya (@hairworm_) reported

    @Visible I think what’s most ridiculous is that you have to settle account problems on Facebook messenger. You get what you pay for and I’m switching my family. #noverizon #novisible

  • bhaneknek15 bhaneknek (@bhaneknek15) reported

    @CebuPacificAir @galxtal hi, i also have the same problem if i follow this instruction , il book a child as an adukt first , the problem is i cant even talk to a live agent on ur facebook messenger

  • Umersiddiqui121 Umer Siddiqui (@Umersiddiqui121) reported

    @SaniaNishtar Great responsiveness. You can enable a live chat service where people can live text through website, fb messenger and whatsapp. Just need to install a widgrt on website and have a few chat agents seated for response. Almost every call center is doing this for diffrnt websites.

  • _cjfp Chris Putt (@_cjfp) reported

    @fuelGenie why is no-one responding to enquiries made via your website or via FB messenger ? not very good customer service..

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