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Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 14
Kinshasa, Kinshasa 1
Paris, Île-de-France 10
Aix-en-Provence, Provence-Alpes-Côte d'Azur 2
Moncton, NB 1
Valenciennes, Hauts-de-France 1
Kassel, Hesse 1
Loudun, Nouvelle-Aquitaine 3
Chicago, IL 1
Warsaw, Mazovia 2
Limoges, Nouvelle-Aquitaine 1
Wigan, England 1
Granada, Andalusia 1
Thunder Bay, ON 1
Offenburg, Baden-Württemberg 1
Vaudreuil-Dorion, QC 1
London, England 5
Huy, Wallonia 1
Bethlehem, PA 1
Paphos, Pafos 1
Derval, Pays de la Loire 1
Ottumwa, IA 1
Grand Haven, MI 1
Argelers, Occitanie 2
Arroyo Grande, CA 1
Thuré, Nouvelle-Aquitaine 1
Ashburn, VA 1
Rome, Latium 1
Kirchen, Rheinland-Pfalz 17
Kamloops, BC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • AjiloreMatthewA
    Official_Excel (@AjiloreMatthewA) reported

    @GOtvNg Hello good afternoon. Please I made a payment to my Gotv and it’s not reflecting on the account I tried reaching through the FB messenger channel but no response. Please help me restore my view. IUC:7528113902

  • Jules_1022
    𝕵𝖚𝖑𝖊𝖘 💕 (@Jules_1022) reported

    I’m just now going through my fb messenger while I was in the hospital and I didn’t realize how many people reached out to me while I thought I was down and out …..

  • NcWI43
    Nick (@NcWI43) reported

    @FlyFrontier You screwed me over AGAIN! Now I’m trying to use the $200 voucher you sent and it’s only loaded with $125 and expires tonight. Can’t call for help because apparently customers would rather be on hold for hours over Facebook messenger or your website. How can this be fixed?!

  • frempireak
    FrEmpireAA (@frempireak) reported

    FB messenger is been compromised Help getting all shorts of weird messages

  • thearlochaz
    클린트 찰스 (@thearlochaz) reported

    @talk2GLOBE Your Facebook Messenger Customer Service is ****.

  • j_nendo
    J-Nendo (@j_nendo) reported

    @happibess @mondialrelay @RelayMondial I used FB messenger once in regard of an issue and got a reply there. But I fear you will get the same answer 😖

  • DTE_Energy
    DTE_Energy (@DTE_Energy) reported

    @miimhortcorey We know this is a disruption to your day, and we’d like to help. Please send us a private message using Facebook Messenger, so we can look into this for you.

  • zurcaledolrak
    karlo de la cruz (@zurcaledolrak) reported

    @eastwestbanker My online banking account suddenly got locked. Your self-service site is unavailable. I wasted hours trying to call your hotline. How can I access my account? Your FB messenger isn't responding.

  • GG4424
    GG (@GG4424) reported

    I have been waiting for a Live @WestJet Agent for +24 hours to reply to me via FB Messenger, regarding a lost baggage claim. #WestJet service is terrible!

  • GreenwayClinton
    Clinton Greenway (@GreenwayClinton) reported

    @nutlope PLEASE MESSAGE ME ON FACEBOOK MESSENGER GLENN GREENWAY MY PICTURE IS MY HEAD IN A BOAT.... THE OTHER ACCOUNTS ARE HACKED... Please help this has honestly made me get arrested and put into the psyche ward multiple times.

  • neonarzaga
    Neon Lee (@neonarzaga) reported

    @enjoyGLOBE is your service not centralized? I applied for Plan 599 at SM City Iloilo, but Plan 999 was processed. I already reported this via FB Messenger, yet I’m still told to visit the store. Very inconvenient and poor service.

  • NymyTonks
    LostAlien (@NymyTonks) reported

    So my notifs for everything from Twitter to Tumblr to bubble to fb messenger and regular texts are not working at all. That's fantastic good to know my phone has decided i don't need to know when my sister texts or when anyone else is trying to contact me.

  • ConsettBlackFC
    Deano NUFC (@ConsettBlackFC) reported

    @VOXI_UK I'm trying to contact you on voxi webchat, sent you a dm on here and Facebook messenger and nothing. Your service is shocking.

  • crystalcoffins_
    rowan 🦇 (@crystalcoffins_) reported

    help is anyone else on fb messenger and can’t send tiktok links anymore and keeps getting “access denied”

  • Stevie_G5456
    Steve Graham (@Stevie_G5456) reported

    @SkyHelpTeam how do I actually get to speak to a real person on Facebook messenger? I have a specific problem that can’t be fixed by troubleshooting pages, yet all I’m getting is “speak to other customers”

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