Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 9
Saint Paul, MN 3
Paris, Île-de-France 3
Sebastian, FL 2
Burke, VA 2
Quezon City, National Capital Region 2
Richmond, VA 2
Cabanatuan City, Central Luzon 2
Bruguières, Occitanie 1
Windsor, ON 1
Canton, NY 1
San Jose, CA 1
Plantation, FL 1
Surrey, BC 1
Toronto, ON 1
Thionville, ACAL 1
Miguel Hidalgo, CDMX 1
Pune, MH 1
Moncton, NB 1
Saint-Martin-d’Hères, Auvergne-Rhône-Alpes 1
Edmonton, AB 1
Braunschweig, Lower Saxony 1
Cavite City, Calabarzon 1
Zion, IL 1
Milton Keynes, England 1
San Antonio, TX 1
Alicante, Comunitat Valenciana 1
Zakopane, Województwo Małopolskie 1
Pasig City, National Capital Region 1
Overland Park, KS 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • GavinGrimmVA Gavin Grimm ☻ 🏳️‍⚧️ (@GavinGrimmVA) reported

    @RvaBlu There used to be a glitch where in Facebook messenger they'd play in the background once you dismiss the page so at LEAST I could multitask but they "fixed" that and now I just can't

  • katewutz Kate Wutz (@katewutz) reported

    Hey all, using Lent as an excuse to try and cut way down on social media, so I shouldn’t be on here much. If you need to get in touch, please email me or find me on Facebook messenger!

  • donna170205 Donna-Marie Smith (@donna170205) reported

    @SportsDirect_CS so after a rubbish day at work receive me order and one of the items is wrong!! Online chat doesn’t help, email wouldn’t accept my captcha and now Facebook messenger is not working!!!! All I want is to speak to someone and find out what’s going to happen!!!!!

  • Ch0nkee Chona de Guzman (@Ch0nkee) reported

    @CebuPacificAir Been waiting for my refund for almost 2 years now, can you at least give a contact number instead of directing me to your Facebook messenger? This is very bad customer service!

  • lisarati Lisa Steinfeld (@lisarati) reported

    .@SpiritAirlines My friend contacted Spirit on Facebook messenger. They stopped responding to her messages and never followed up on the issue. Next, she tried live chat. 1.5 hours of her life she can't get back. #DisabilityTwitter 6/

  • kunmuluskloud cheesus take the wheel (@kunmuluskloud) reported

    @talk2GLOBE no one is answering my query on your fb messenger customer service 🙄

  • MichaelHewisonD MCHewisonDecorator (@MichaelHewisonD) reported

    @SoEnergyUK How can I contact you ? I have phoned, emailed, fb messenger, tweeted ! I need to sort out account issues !!! You promote ‘get in touch’ I am getting in touch , NO Response

  • Robert16Owen Robert Owen (@Robert16Owen) reported

    @PureGym any chance of a response on either Twitter, Facebook Messenger or through email? I’ve been trying to change my membership since Monday and still nothing has been changed! Such a good gym is let down by poor customer service!

  • kkkitchin KarlaKitchin (@kkkitchin) reported

    @messenger I need help there’s an issue with Facebook messenger and I can’t get help can you guys help me

  • monalisa369 lisa cina (@monalisa369) reported

    @airtransat I have reached out by FB messenger, tried to call, messaged through iMessage, sent emails to the customer service email I was provided with no responses. We have been waiting for our refund since April 2020. When will someone acknowledge us

  • MsFarrelly Sarah Farrelly (@MsFarrelly) reported

    @eir @eircare 30 minutes since your customer service representative on Facebook messenger has replied to me and no word back on twitter. Hung up on when I rang your swords branch. Is there anyone I can contact/call to help please

  • NileshA15327220 Nilesh Ahire (@NileshA15327220) reported

    @MumbaiPolice @atulmathur333 I met with Facebook Messenger fraud and lost my 50000/-. Kindly need a help, sharing some numbers where I transferred my Money. I get call from some numbers if u want money do this and that. 09394884749,09678542689,+919394883179,7389733673,8327604380.

  • olorijanbeolayi Olorijanbe Olayinka (@olorijanbeolayi) reported

    @Mr_Lu3se Lol, a random user sent a message via Fb messenger for the first time, and immediately she needed gas to cook. I was even trying to render the help, cos I wasn't fast with the money she sent an insult and I was so surprised. Wtf...it is my money

  • ELALUSA EL AL USA (@ELALUSA) reported

    @yaeldana I'm sorry for your loss. Please reach out via FB messenger or directly to customer service.

  • MarycabMC 🍅MaryCab (MC) 🍅 (@MarycabMC) reported

    Chantal saying she reconnected Nader’s phone service so he could communicate with family makes no sense. Whatsapp and fb messenger don’t require a phone plan. He could just use any old phone on WiFi

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