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Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nangis, Île-de-France 1
Paris, Île-de-France 11
Guayaquil, Guayas 14
Duluth, MN 1
Wissen, Rheinland-Pfalz 10
Hackney, England 1
Downers Grove, IL 1
West Bloomfield Township, MI 1
Catania, Sicily 1
Douvrin, Hauts-de-France 1
Lyon, Auvergne-Rhône-Alpes 1
Le Grand-Quevilly, Normandy 1
Berlin, Berlin 1
Ciudad Apodaca, NLE 1
Brest, Brittany 1
Visselhövede, Lower Saxony 1
Cholet, Pays de la Loire 1
Gignac, Occitanie 1
Hastings, England 1
Montauban, Occitanie 1
Verviers, Wallonia 1
Matane, QC 1
Township of Evan, KS 1
Graulhet, Occitanie 1
Bayamón, Bayamón 1
Marseille, Provence-Alpes-Côte d'Azur 1
Vertou, Pays de la Loire 1
Montréal, QC 1
Saintes, Nouvelle-Aquitaine 1
Annemasse, Auvergne-Rhône-Alpes 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • JacquiDeevoy1
    Jacqui Deevoy (@JacquiDeevoy1) reported

    I forwarded a voice note in error on FB Messenger yesterday. I went to delete it immediately but it would only ‘delete for me’. I quickly checked online in a state of panic and to see if there was any way to stop the recipient seeing the message. I read in one article that it can be deleted within ten minutes of sending but that wasn’t the case for me. Any idea why deletion isn’t possible in such cases?

  • NarenJaiswal3
    Naren Jaiswal (@NarenJaiswal3) reported

    @SamsungIndia Sent you a DM.. I've escalated the issue via email, whatsapp, call center and also FB messenger.. i was supposed to get a call on thursday but haven't received a single call back till now.. @SamsungMobile @Samsung #notworthbeingaloyalcustomer #Samsung

  • purps0912
    Gay R 🌈💜🐋🐙 (@purps0912) reported

    @PLDT_Cares @pldt @PLDTHome Please fix your internet connection. I've been on hold for 40 mins in your hotline and your FB messenger is also not working. It keeps on asking me for my details and then makingvme go back to main menu!

  • dstevens1976
    PineyVolfan (@dstevens1976) reported

    @AppleSupport you really need to do something about not being able to send picture messages to android devices . It’s speaks volumes about the lack of tech in the iPhone . I’ve done all the suggested fixes and continue to have the same issue. Have resorted to fb messenger instead

  • EmotionalAngel8
    Emotional⭐️Angel (@EmotionalAngel8) reported

    At times like this that fb messenger is down, how I wish we still have out Yahoo Messenger. I just feel so helpless now.

  • Kene_Nnewi
    Onwa_Nnewi (@Kene_Nnewi) reported

    When she gave a yahoo boy her Facebook login...I woke up in the morning to send her message on FB messenger instead of usual Whatsapp and saw pictures of a white man.... Facebook name and details changed....I called her she said the guy na her friend and regular customer...he needed urgent Facebook account so she had to give hers to him.... You see all this Nekede poly girls that's doing online vendor....Mmadu adiro fa na ime chaacha.

  • bubblychiq21
    Living in my bubble ⁷ (@bubblychiq21) reported

    @PLDT_Cares We've already lost our internet connection seven times this year. Do you really think I haven't tried contacting PLDT Cares through FB messenger? All I keep getting is that the issue has been escalated. But honestly, I don't feel any sense of urgency from your side.

  • leigh132920
    Sherly Relevo (@leigh132920) reported

    @PLDT_Cares My INTERNET went out Thursday 6am while I’m working at home It was do hard to call your CSR OR TSR line to get assistance your FB messenger doesn’t help because it was only programmed reply I got my service my service back last night Sunday around 7pm then I received another sms

  • lukr3sh4_95
    LukeCresha (@lukr3sh4_95) reported

    @jjunbana @enjoyGLOBE Aw, I hope it's okay now...if not yet, contact them directly on the Globe At Home FB Messenger so they can help you with it...

  • Tapxe
    Dale Woodson (@Tapxe) reported

    If FB Messenger isnt working right, do the following: Go to settings->apps->messenger and clear cache and clear data. Then try to reopen it, it'll ask you to login and it'll work.

  • Grake
    Gra-ke⁷ 😏😼 (@Grake) reported

    @enjoyGLOBE i cannot track my request in your globeone app, FB messenger couldn't address my concern. help please.

  • jkvmails
    lily is seeing bts 🌸 (@jkvmails) reported

    down fb messenger wtf

  • Casserly_Rock
    James Casserly (@Casserly_Rock) reported

    @amscanlon No problem. I had sent you a message on FB Messenger that it was published today

  • lukr3sh4_95
    LukeCresha (@lukr3sh4_95) reported

    @myheartannseoul @talk2globe Aw, I suggest you send a private message on the Globe At Home's FB Messenger account or the GlobeOne app HELP so they can help you with your concern...their @talk2GLOBE page is no longer available for few years now, as far as I know...

  • OGDweeb
    Mama OG (OGDweeb) (@OGDweeb) reported

    I come off as a sarcastic *******, but when that OG friend from elementary school you haven't seen in decades wakes you up on FB messenger with a serious problem, I'll grab a Monster and wake up.

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