Facebook Messenger Outage Map
The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Facebook Messenger users affected:
Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Wissen, Rheinland-Pfalz | 121 |
| Köln, NRW | 6 |
| London, England | 2 |
| Oldenburg, Lower Saxony | 2 |
| Ashburn, VA | 2 |
| Atlanta, GA | 1 |
| Skandia, MI | 1 |
| Manchester, England | 1 |
| Rennes, Bretagne | 1 |
| Sheffield, England | 1 |
| Kennesaw, GA | 1 |
| Sydney, NSW | 1 |
| Montmagny, QC | 1 |
| Niceville, FL | 1 |
| Birmingham, AL | 1 |
| Castelnovo di Sotto, Emilia-Romagna | 1 |
| Colchester, England | 1 |
| Manila, National Capital Region | 1 |
| Perth, WA | 1 |
| Vancouver, BC | 1 |
| Portland, OR | 1 |
| Paris, Île-de-France | 1 |
| Bologna, Emilia-Romagna | 1 |
| Central, Central and Western District | 1 |
| Lublin, Województwo Lubelskie | 1 |
| Aalen, Baden-Württemberg Region | 1 |
| Henderson, NV | 1 |
| Danville, IL | 1 |
| Adelaide, SA | 1 |
| Tamuning-Tumon-Harmon Village, Tamuning-Tumon-Harmon Municipality | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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KJ
(@KJtheCabbie) reported
@rachaelsara Just a terrible experience and I gave it a Google Maps Review to wake up to a fb messenger message from the owner that said "liar" and then his profile was blocked so I couldnt respond
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Frugal Vandross
(@kittybadu) reported
This married man hit me on Facebook messenger talking about connecting… mcscuse me sir what do we need to connect about? I asked him if it was related to a community service and he deflected. Im over the shenanigans.
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Michael Tucker
(@mltucke6) reported
@kxnzxx #MCO335, @kxnzxx I have Facebook, but with everything going on in the world, I never really go on it but the issue is that I need Facebook messenger to stay in touch with the guys I served with in the Military over the past 21-years.
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Nostalgic🎃🎃🎃
(@Nosstalgic) reported
@KellytoyDK my only experience using facebook messenger is trying to track down some old sample library
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☠️ Author James Jensen 🖋
(@AuthorJA_Jensen) reported
@sdmts @cchauvet I still haven’t received responses through MTS DM on Twitter or Facebook Messenger. Complained about Pronto App not displaying route times for Route 30 and not even recognizing that the 101 exists. There’s a major upgrade needed to Customer Service.
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The Giant Negus
(@SlyAzaFox) reported
It’s always a Nigerian boxer in my Facebook messenger inbox telling me they need me to help them out monetarily. Wtf is that **** besides a scam?
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Somrata
(@Somrata1) reported
@airtransat Please can you help me add a check in bag to my flight tomorrow? I've tried on the app and online and it's not letting me. I've been on hold with customer service for an hour and your customer service via Facebook messenger isn't replying either. Please help!
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Julie Cooper
(@DearJules123) reported
@CrumblCookies Do you have an active customer service telephone number I can call? I’ve left multiple DMs in Facebook Messenger. The number listed says it can’t connect and the number for my local store tells me to hold then hangs up
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lisa, MPA
(@lisakovacs_) reported
Need your help ASAP to confirm if I still have my flight out of Cotonou! No one is answering the phone, store is closed in Benin, and no one getting back to me on FB messenger! @airfrance @airfranceus
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Jennifright Colboo
(@JenRachEm76) reported
@NewLookHelp I would like help with a missing order.I’ve tried Facebook messenger,live chat & WhatsApp but keep getting the same automated message even once I’ve given all my details.I’ve also been in touch with @RoyalMail but to no avail😡Please help
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Caroline Booth
(@cazzbooth) reported
@collctiv This was resolved super speedy now via FB messenger- money’s back in my account ! Turns out I’d signed up incorrectly which caused the problem- but you’ve rectified it for me. Thanks so much- top service. 👌🏻
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Lvly Flrs
(@FlrsLvly) reported
@talk2GLOBE I have been chatting on FB messenger and calling but have never been handled by a human. Only Bot that kept repeating the same things and did not really help. Thank you very much for your greatly wanting customer service. This is the best ad for the competition.
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[kimerrikin]
(@kimerrikin) reported
@BOMBAS yo. I have a friend trying to use my code, and I sent it via link, FB messenger, and email—and it’s not working. She said it thinks she’s not a new customer, but she’s never ordered before. (And TBH, this is not the first time I’ve gotten this feedback.)
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Jinky nebril
(@Keejeen) reported
@PLDT_Cares do you really care? 4 days of no service? Seriously? No one is replying from your fb messenger support 😡
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kquinlen
(@kquinlen) reported
@visiblecare I can't seem to get anyone to respond to me on chat or Facebook messenger. My incoming callers receive an OCN error instead of my voicemail. How do I get this resolved?