Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 11
Pasig City, National Capital Region 2
Toronto, ON 2
Sebastian, FL 2
Burke, VA 2
Quezon City, National Capital Region 2
Richmond, VA 2
Arrondissement de Poitiers, Nouvelle-Aquitaine 1
Berlin, Land Berlin 1
West Lafayette, IN 1
Kennewick, WA 1
Auckland, Auckland 1
Lacey, WA 1
O'Fallon, MO 1
London, England 1
New Delhi, NCT 1
Stillwater, OK 1
Bruguières, Occitanie 1
Windsor, ON 1
Canton, NY 1
San Jose, CA 1
Plantation, FL 1
Surrey, BC 1
Thionville, ACAL 1
Miguel Hidalgo, CDMX 1
Pune, MH 1
Moncton, NB 1
Saint-Martin-d’Hères, Auvergne-Rhône-Alpes 1
Edmonton, AB 1
Braunschweig, Lower Saxony 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • Landry76 Landry Corkery (@Landry76) reported

    @DavidRedstone2 I tried to contact fb about their community standards. Their fb messenger just gives automated responses, their phone number won't let you talk to a live person and there is no email. You have to write them via US Postal Service.

  • Whip0fAlchemy 🏳️‍⚧️Wild is The Wind (@Whip0fAlchemy) reported

    And yes, I used to be active on FB YEARS AGO and FB Messenger until it was compromised beyond help. I was a member of multiple David Bowie fan groups & had many friendships of over 15 years, so though leaving the platform was for my safety, it caused an unfortunate disconnect.

  • MoiBellaJoos Joosbox 🥤 (@MoiBellaJoos) reported

    @AskTarget All that did was connect me to someone who couldn’t help on Facebook messenger 🥴🧹

  • Tiffany_C_C Tiffany (@Tiffany_C_C) reported

    @AirCanada Is there another way to get in touch with your company? The phone lines are down. No response on FB messenger. I have questions about my ticket and can’t get in touch with anyone. I’d rather not show up at the airport and get denied boarding.

  • Lor_Kenny My ***** Liam (@Lor_Kenny) reported

    @Lauren_Nohill_ And they don't have active customer service a you gotta get on Facebook messenger and go back and forth

  • niallmurphy_ie Niall Murphy (@niallmurphy_ie) reported

    @Suntransfers hello. I am due to use your service next week. I have tried ringing, mailing and Facebook messenger to confirm booking. Please contact me asap.

  • uyuhayan S o o g i e ☆ (@uyuhayan) reported

    @nneonari Did you try to contact them thru fb messenger ? They usually answer me in hours when I do that. Maybe they can help you there! 🙏🏻

  • realSamGamgee Sam (@realSamGamgee) reported

    @brave @BrendanEich I'm noticing that Brave on Windows is not removing ?fbclid from Twitter links. I've tested this when opening a link in Facebook Messenger from the browser or when directly pasting a link into the URL bar. Brave mobile does not have the same issue. (1/2)

  • zeevski zeev orzakovski (@zeevski) reported

    @airtransat still waiting on FB Messenger for weeks. Broken bot? Need to make a fligfht change. On hold on the phone for hours everyday.

  • Foss_07 Tyler (@Foss_07) reported

    Has anyone had an issue with Facebook messenger just deleting chunks of messages?

  • aleekwrites Amanda Leek 🐾📰 (@aleekwrites) reported

    @BBPathways @voxer Ah, OK. Will think! Could you use WhatsApp or FB Messenger, or similar issue? You need like a pseudonym based audio app?

  • hanniepal1004 your hanniepal ✨️SVT🤝🏻SJ BEST YEAR ⑰✨️ (@hanniepal1004) reported

    @CebuPacificAir Luuuuh. Your FB messenger customer service isn't really helpful. 😭 Just give me a concrete update 😭

  • kellysierota Kelly Sierota (@kellysierota) reported

    @westelm I have reached out to West Elm via FB messenger, Twitter and attempts into Customer Service without any luck reaching someone. Looking to place an order and a first time customer promo code as the one I was provided via signing with my emails isn’t working. Thank you.

  • ke11yhi11 Kelly (@ke11yhi11) reported

    @AerLingus I’ve been on hold for over 3 hours on your customer service line, and have tried to contact you multiple times via email and Facebook messenger. Please respond! I need an update on my delayed baggage; it has necessary medicine and materials I need urgently. IADEI13543

  • Brayk21377927 Brayk_graff (@Brayk21377927) reported

    @Deliveroo I did all that on FB messenger, I was told to “refer to the email we sent. We won’t be replying to anymore messages”. I’m telling everyone I can about your terrible customer service.

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