Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 11
Pasig City, National Capital Region 2
Toronto, ON 2
Sebastian, FL 2
Burke, VA 2
Quezon City, National Capital Region 2
Richmond, VA 2
Lacey, WA 1
O'Fallon, MO 1
London, England 1
New Delhi, NCT 1
Stillwater, OK 1
Bruguières, Occitanie 1
Windsor, ON 1
Canton, NY 1
San Jose, CA 1
Plantation, FL 1
Surrey, BC 1
Thionville, ACAL 1
Miguel Hidalgo, CDMX 1
Pune, MH 1
Moncton, NB 1
Saint-Martin-d’Hères, Auvergne-Rhône-Alpes 1
Edmonton, AB 1
Braunschweig, Lower Saxony 1
Cavite City, Calabarzon 1
Zion, IL 1
Milton Keynes, England 1
San Antonio, TX 1
Alicante, Comunitat Valenciana 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • AndreaTabler Andrea Tabler (@AndreaTabler) reported from Palm Desert, California

    @travelocity I need to cancel a flight less than 48 hours from now & have found NO possible way to do that w/ your company… not on Twitter help or FB messenger AND your customer service # doesn’t work!

  • Tennesseine Tennesseine (@Tennesseine) reported from Charlotte, North Carolina

    @thesilverfoxx22 WOW!You should tell your doctor using FB Messenger is NOT HIPAA-compliant without a BAA, and no, the government is NOT waiving that requirement during the pandemic. Unless they want a huge headache, tell them to contact me. We’re discounting #telehealth to help during the crisis.

  • keand0m sevi (@keand0m) reported from Hermosa, Central Luzon

    la kong time to check messenger & fb, I have too many unread messages, it doesn't mean that I'm a snobber or whatever you call it. I have a problem w/ my phone, ok. If I use too many apps, it'll shut down automatically soooo :))

  • JaydenRC_1 Jayden Campbell (@JaydenRC_1) reported from Mesa, Arizona

    Snapchat better fix they’re servers or I’m going to Facebook messenger😤

  • marccanter4real marccanter4real (@marccanter4real) reported from Walnut Creek, California

    @vassko They fix the ZoomBombing They correct the misinformation/hate mongering They go for 300m DAU We did an A | B compare w/ FB Messenger - it's not even close Zoom is the best solution - by far

  • DebbieDoyler Debbie Stevenson (@DebbieDoyler) reported from Eye, England

    @Ryanair I’ve been trying for days to change my flights.The Ryanair website won’t completed the change, I can’t get through on the phone or live chat , I’ve sent messages on Facebook messenger and on here. Please help me get a refund for my flights or change the dates.

  • Chels__x0x 𝙲𝚑𝚎𝚕𝚜. ✌🏻♥️ (@Chels__x0x) reported from Liverpool, England

    I swear the way Facebook messenger sometimes says your active when you’re not is terrible. Sh*t like that can ruin relationships in like 2.3 seconds 😂🙈

  • Yaaseentravel Yaaseen (@Yaaseentravel) reported from Portlands, Western Cape

    @salmaanabr @Azraathe_Khan True true, but I'm so unlucky, Indian and Pakistani brass keep hitting on me. Send multiple waves on Facebook messenger, like WTH do I look like. Maybe she got the same issue.

  • Gold_Coast_Blue David D (@Gold_Coast_Blue) reported from Gold Coast, State of Queensland

    @Lux_Escapes Understand your team will be under pressure, have tried contacting you through many channels, including Facebook & messenger, email & phone. Due to travel to Thailand Friday 20th March. My case number is 01727273 and booking number FS1QAL. Any help appreciated 🙏

  • alana_mari3 Alana Marie 😼 (@alana_mari3) reported from Laurinburg, North Carolina

    my daddy really just tried to call me on Facebook messenger... sir it’s a little late for that don’t you think... 21 years late 😂😂😂😂😂😂I think not... walking around laurinburg like you don’t even have a child 5 minutes down the road from you

  • ronjoraga Ronjora 🌸 (@ronjoraga) reported from Pasig City, National Capital Region

    @PLDT_Cares I have tried reaching out to you in fb messenger, email, and by calling your customer service directly but until now I still haveny gotten any responsev nor update from. I was promised a 24hrs callback but til now not call attemp being made.

  • mrhanzii Hanz 🇵🇭 (@mrhanzii) reported from Makati City, National Capital Region

    Include " open facebook (scroll up and down) , open messenger ( wait for my crush chat) haiys...

  • PamLibraswim Pam Reynecke (@PamLibraswim) reported from Umdloti, Province of KwaZulu-Natal

    @TelkomZA Please, please get a real live person from Telkom to contact me. I desperately need to discuss my account. FB messenger and Facebook posts, sms line, whatsapp line plus telephone line with self service don’t help me.

  • iamynnocuencaaa YNNO 🌈 (@iamynnocuencaaa) reported from Daraga (Locsin), Bicol

    No messenger and facebook. No problem!

  • MikeCoogan Mike Coogan  Yes, I’m an Apple geek 📱⌚️ (@MikeCoogan) reported from South River, New Jersey

    I consider myself to be a pretty smart guy but for the life of me I can’t figure out how to remove a person from the list of active people on Facebook messenger. I don’t want to block them, just not see strangers on the active list. I only want to see friends on there. Help!!

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