Facebook Messenger Outage Map
The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Facebook Messenger users affected:
Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Wissen, Rheinland-Pfalz | 66 |
| Minneapolis, MN | 2 |
| Berlin, Land Berlin | 2 |
| Chicago, IL | 1 |
| Dublin, Leinster | 1 |
| Velbert, NRW | 1 |
| Viroinval, Wallonia | 1 |
| Essen, NRW | 1 |
| Upper Sandusky, OH | 1 |
| Tarlac City, Central Luzon | 1 |
| Ontario, NY | 1 |
| Lugo, Galicia | 1 |
| Héming, ACAL | 1 |
| Saint-Maur-des-Fossés, Île-de-France | 1 |
| Antananarivo, Analamanga Region | 1 |
| Watertown, NY | 1 |
| Vigo, Galicia | 1 |
| Meerut, UP | 1 |
| Puerto Vallarta, JAL | 1 |
| Menen, Flanders | 1 |
| Houston, TX | 1 |
| Köln, NRW | 1 |
| Somers, CT | 1 |
| Kansas City, MO | 1 |
| Moissat, Auvergne-Rhône-Alpes | 1 |
| Torreilles, Occitanie | 1 |
| Yuma, AZ | 1 |
| Hoorn, nh | 1 |
| Delegación Cuajimalpa de Morelos, CDMX | 1 |
| Ottawa, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Laura Gilchrist
(@LauraGilchrist4) reported
Hey @mindvalley--I love what you create for people. Big fan. Tweeting here w/feedback on your customer care. Two plus weeks no help on a single request - multiple channels, FB messenger, Twitter DM. I'm frustrated. Longing for direct human connection & to be seen/valued by MV
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Ærin Moriarty (fae/they) 🏳️🌈♿
(@AerinMoriarty) reported
Has Facebook Messenger made changes to group privacy settings? My mother is getting notifications for a MESSENGER CHAT she's not in... I don't see any way to create a public group, is there a security issue right now? #ITSec @Facebook @FacebookMessage
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Marcus Morba 🇪🇺
(@mori4you) reported
Is there a messenger app to rule them all? FB Messenger, WhatsApp, LinkedIn, Patreon, instagram ... I get crazy with too many channels? Maybe I shut thzem all down ... landline only.
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Dialog Axiata
(@dialoglk) reported
@rimzanz Hi, Please share your connection number, Device model (If the issue is on a mobile connection), Geolocation (latitude&longitude), Address and an alternate contact number of yours via DMs , WhatsApp (777678678) or Facebook Messenger in order to escalate the same as a mode (1/2)
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dallas 🧣 ia era
(@_13shadesofTay_) reported
help i just quit my old job over facebook messenger😬
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Valeria💋
(@___gmbaa) reported
It’s been 24hrs and have not heard back from Customer Service. I have tried phone call, fb messenger and WhatsApp. @flyvolaris please help me!!!!
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bernadette
(@badethram) reported
@Converge_CSU facebook messenger no reply as well, where to go for support? Internet is down since morning.
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Miss Eléni-us
(@MadBambi) reported
@tptoys A part of my order is missing, but no one answers your customer service number (goes to ee voicemail?!), the "chat" function in the 'contact us' section of your website doesn't work and no one has replied in Facebook Messenger... Can anyone help me here??
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angelo
(@turanodadan) reported
Customer service of @enjoyGLOBE really sucks. Been ignoring my concern for 2 weeks now, then at 3am today, they will respond in fb messenger with no help at all.
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Yan Kes
(@ykes_yan) reported
@boohoo Never mind who makes the best coffee - how’s about you refund my premier delivery charge you have made me pay TWICE due to your system error and you are refusing to refund me? Shocking! Currently dealing with a very poorly trained member of your staff on Facebook messenger.
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Quarantined
(@GeckoSquadron) reported
It’s funny how the first “hello world” program people write when learning about TCP sockets is a chat app when every single mainstream messaging app (WhatsApp, iMessage, Facebook Messenger) are all just bug riddled and terrible
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Paul
(@jcm_paul) reported
@farcai FB Messenger is too prevalent. And it doesn't have enough advantages over it to switch (and like FB has enough Data safety problems)
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Malik Rochdi
(@MalikRochdi) reported
@UntamedAcademic @SamLMontano Exactly, and with cross-platforms such as FB Messenger and IG DMs, you could reach a significant amount of people with 1 portal and actively let them respond if they need help. (Even post disaster) We have so many 1 way warning dissemination channels, this would be a great 2 way
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Avantika Tewari
(@Avantikatewari) reported
“Reliance’s JioMart—an expanding, groceries-focused online marketplace—into its messaging service. It would be as if Americans could buy or sell products over Amazon while on Facebook Messenger, using Facebook Pay.”
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Theresse Pereira
(@_fernandotee) reported
@GrabSG Your service recovery is crap and the time taken for it, I've been going back and forth with your customer service for an entire day already with no resolution in sight for a simple problem. So no, I will not bother sending you a DM because I've done it on fb messenger alr.