Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:


Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:
Location Reports
Anklam, Mecklenburg-Western Pomerania 97
Paris, Île-de-France 38
London, England 33
Blois, Centre-Val de Loire 23
Mexico City, CDMX 20
Montréal, QC 18
Brussels, Bruxelles-Capitale 13
Suèvres, Centre-Val de Loire 12
Delhi, NCT 11
Resen, Resen 10
Lyon, Auvergne-Rhône-Alpes 10
Leeds, England 9
Helsinki, Uusimaa 8
Lima, Provincia de Lima 8
Bogotá, Distrito Capital de Bogotá 8
Glasgow, Scotland 7
Berlin, Land Berlin 7
Birmingham, England 7
Montpellier, Occitanie 7
Strasbourg, ACAL 6
Guadalajara, JAL 6
Québec, QC 6
Athens, Attica 6
Magherafelt, Northern Ireland 6
La Paz, Departamento de La Paz 6
Neuf-Mesnil, Hauts-de-France 6
León de los Aldama, GUA 5
Melbourne, VIC 5
Marseille, Provence-Alpes-Côte d'Azur 5
Cambridge, England 5
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:
  • 🤘🏻(Y2S)The Real™SHⒶDES 🕶 🎙🎭 (@therandomhero01) reported

    All i did was miss my sister i came all the way to America 🇺🇸 and she yells at me on the phone and threatened me in FB messenger, says terrible things about me, that's what i get for missing my sister then for a second time she turns her daughter against me.. no talking to either

  • CCB💖🌌𝕮𝖔𝖓𝖌𝖗𝖆𝖙𝖘 𝕿𝖆𝖐𝖆𝖘𝖚𝖌𝖎🌌💖 (@B4dd1eAng3l) reported

    @GrandDreamr @BeTheOne291 Yeah first dude messaged me on ******* FACEBOOK MESSENGER and said "my girlfriend broke up with me and I'm sad...can you suck me off to help me feel better?" ITS TWO IN THE ******* MORNING!!!

  • 4Patriots (@4PatriotsLLC) reported

    @Clay28311788 Oh sorry Clay, you were saying you wanted a discount, I was gonna help you out. You can send us a private message on twitter or on in Facebook messenger

  • Vishwanath Tiwari (@vishwanatht_412) reported

    @facebook @finkd Please look into the issue of Facebook messenger app. The bug is we are all not able to see the exact timing of message delivery and reading. Please resolve it ASAP.

  • GOD (@AMOLS333) reported

    @AmreliaRuhez check your DM and Facebook messenger. I asked you for help but u still not responded. I was getting fake messages from your ID Till the time you don’t reply I won’t watch any of your videos 👍🏼

  • Jim Graham (@jimgraham) reported

    Cannot get over how bad @WestJet service is. Not the fault of the front-line folks, but no support on the phones, online links that are broken, and you have to use Facebook Messenger to chat to an agent. What a sad decline.

  • Tife (@Tifekeys_) reported

    @gtbank @gtbank_help is a no no ❌❌❌ I can't access the USSD and my bank app for 2days now and even web banking is failing. Customer reps ain't even responding on twitter here, Facebook messenger and Whatsapp.. Worst banking service..

  • Tife (@Tifekeys_) reported

    @gtbank @gtbank_help is a no no ❌❌❌ I can't access the USSD and my bank app and even web banking is failing. Customer reps ain't even responding on twitter here, Facebook messenger and Whatsapp.. Worst banking service

  • Deano NUFC (@ConsettBlackFC) reported

    @VOXI_UK I'm trying to contact you on voxi webchat, sent you a dm on here and Facebook messenger and nothing. Your service is shocking.

  • Naren Jaiswal (@NarenJaiswal3) reported

    @SamsungIndia Sent you a DM.. I've escalated the issue via email, whatsapp, call center and also FB messenger.. i was supposed to get a call on thursday but haven't received a single call back till now.. @SamsungMobile @Samsung #notworthbeingaloyalcustomer #Samsung

  • Sherly Relevo (@leigh132920) reported

    @PLDT_Cares My INTERNET went out Thursday 6am while I’m working at home It was do hard to call your CSR OR TSR line to get assistance your FB messenger doesn’t help because it was only programmed reply I got my service my service back last night Sunday around 7pm then I received another sms

  • Ash (@catflapper89) reported

    @taylo83 Embarrassing. If it’s not fans causing trouble you’ve got chairman offering people out on Facebook messenger

  • KAREN WILLIAMS (@williams57111) reported

    @facebook For two weeks now I cannot access my conversations on fb messenger or send messages, you are ignoring complaints and doing nothing about it and surprise, surprise people cannot send a complaint to you, shocking service from you.

  • Paul Juson (@JusonPaul) reported

    @DFS Sent through on Fb messenger. guess what no response. I had to ring your customer service this morning and it appears NOTHING has been done to sort. Was meant to have friends over last night-CANCELLED meant to be going out this am-CANCELLED in case a sofa might turn up. LIVID!

  • Ian Tregale (@IanTregale3) reported

    @EE I would like to but I'm having issues with my Twitter Messenger but I have sent a message on the Facebook messenger app

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