Facebook Messenger Outage Map
The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Facebook Messenger users affected:
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Multimedia
Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Wissen, Rheinland-Pfalz | 72 |
| Köln, NRW | 3 |
| Minneapolis, MN | 2 |
| Berlin, Land Berlin | 2 |
| Maria da Fé, MG | 1 |
| Pamiers, Occitanie | 1 |
| London, England | 1 |
| Chicago, IL | 1 |
| Dublin, Leinster | 1 |
| Velbert, NRW | 1 |
| Viroinval, Wallonia | 1 |
| Essen, NRW | 1 |
| Upper Sandusky, OH | 1 |
| Tarlac City, Central Luzon | 1 |
| Ontario, NY | 1 |
| Lugo, Galicia | 1 |
| Héming, ACAL | 1 |
| Saint-Maur-des-Fossés, Île-de-France | 1 |
| Antananarivo, Analamanga Region | 1 |
| Watertown, NY | 1 |
| Vigo, Galicia | 1 |
| Meerut, UP | 1 |
| Puerto Vallarta, JAL | 1 |
| Menen, Flanders | 1 |
| Houston, TX | 1 |
| Somers, CT | 1 |
| Kansas City, MO | 1 |
| Moissat, Auvergne-Rhône-Alpes | 1 |
| Torreilles, Occitanie | 1 |
| Yuma, AZ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Max Richards
(@maxsonrichards) reported
@Facebook Facebook Messenger’s payment system is suddenly no longer allowing me to receive payments - every time a friend or family member has tried sending me money today and yesterday, they get a “something went wrong” error. Please help.
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Jennifer Cole
(@JenniferCole224) reported
@Pampers Thabk you for replying @Pampers They were able to fix it via facebook messenger for me and reinstate my points :)
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Sherrygold Poodles
(@sherrygold) reported
@robertdyas @TheoPaphitis Worst customer service ever experienced. Don't tell me to DM Marco already have on FB Messenger. #robertdyas #shoddy #dreadfulcustomerservice
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Lexsie 🧼
(@GoLexsie) reported
Just FYI to my friends on here that talk to me on fb messenger sometimes, I uninstalled it to try to help myself for the time being so you can message me here, snap, or discord if you wanna talk!
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Shapermint
(@shapermint) reported
We know a phone call would probably be quicker, but I’m sorry we can’t provide you with one right now, @SusanAMcVay. Please give us a chance to help you through FB messenger and rest assured that we'll sort things out with you.
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Mike Chang
(@metsevn) reported
@SKYserves can someone reply to the DM I sent? Its already bad enough you guys don't have a hotline to call when your customers have a problem with your service, but to wait more than 20 minutes for a twitter or FB messenger reply is simply NOT good #customerservice.
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Freddie Mercury 💸💰💎🔌
(@BrittRambo) reported
Folk calling on Facebook messenger at 6am means block. Because TF is your problem g my work alarm ain’t even went off yet.
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britneyjay
(@britneyjay10) reported
@OfficialPLT , your customer service is honestly disgusting. My order came in an empty box and there is literally no way of contacting y’all besides Twitter, Facebook messenger, and Twitter. It’s pathetic I can’t even receive a response. DISPUTE IS NEXT
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Sherrygold Poodles
(@sherrygold) reported
Worst customer service I have ever experienced @RobertDyas and don't tell me to DM Marco already have on FB Messenger. #robertdyas #shoddy #dreadfulcustomerservice
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Jacob Szalapski
(@JacobSzalapski) reported
@PayPal @AskPayPal Someone sent $45 to my PayPal account thru Facebook Messenger, and I requested to have the check mailed to me months ago. $45 was deducted from my account but I still have not received the check. I also called. Why is that? Can you please help?
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Daniela Chua
(@ChewyDanielly) reported
@rex_gatchalian @valenzuelacity Hi mayor we would like to ask your help regarding the schedule of vaccine for my mother.She’s a senior citizen and registered last May 11.I have sent a message on val city’s fb messenger but haven’t got any reply.Hoping for your response.Thank you.
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Barkha Trehan 🇮🇳 / बरखा त्रेहन
(@barkhatrehan16) reported
from
New Delhi, National Capital Territory of Delhi
Beware! Cyber crime is on the rise during the pandemic. Recently I am dealing with many cases where MEN are trapped. Same pattern, all starts with Hi messages on fb messenger. After that few messages like"please help,am in trouble". Next girl will insist for a video call.
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Althene Roque
(@Haruko76) reported
@Converge_CSU I have messaged your FB messenger since 10 AM and no one has messaged me back. I have been having issues with my connection and cannot do any work!
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BB 💫
(@bbbiiaancaa) reported
Has anyone having trouble using your iphones or ipads for days now? Like Im having issues with facetime video and fb messenger. Am I the only one? @Apple @AppleSupport
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Matt
(@mattyf1985) reported
@AnglianWater @eswater_care hi been trying to get through to someone on the phone and Facebook messenger but no reply yet. Is there any chance of some help finding my water meter please at my new address cheers
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