Facebook Messenger Outage Map
The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Facebook Messenger users affected:
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Multimedia
Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Wissen, Rheinland-Pfalz | 121 |
| Köln, NRW | 6 |
| London, England | 2 |
| Oldenburg, Lower Saxony | 2 |
| Ashburn, VA | 2 |
| Birmingham, AL | 1 |
| Castelnovo di Sotto, Emilia-Romagna | 1 |
| Colchester, England | 1 |
| Manila, National Capital Region | 1 |
| Perth, WA | 1 |
| Vancouver, BC | 1 |
| Portland, OR | 1 |
| Paris, Île-de-France | 1 |
| Bologna, Emilia-Romagna | 1 |
| Central, Central and Western District | 1 |
| Lublin, Województwo Lubelskie | 1 |
| Aalen, Baden-Württemberg Region | 1 |
| Henderson, NV | 1 |
| Danville, IL | 1 |
| Adelaide, SA | 1 |
| Tamuning-Tumon-Harmon Village, Tamuning-Tumon-Harmon Municipality | 1 |
| Fishers, IN | 1 |
| Puebla, PUE | 1 |
| Albuquerque, NM | 1 |
| Barrow in Furness, England | 1 |
| Mexico City, CDMX | 1 |
| Hannover, Lower Saxony | 1 |
| Vernon, Normandie | 1 |
| Sin-le-Noble, Hauts-de-France | 1 |
| North Canton, OH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Jake Hamby
(@jhamby) reported
from
Los Angeles, California
Remember when Facebook Messenger added "chat heads" that would appear over whatever app you were running (on Android only)? That feature uses a "draw over" permission that could also be used by malware to spoof login dialog boxes and steal user credentials by asking for them.
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Luis Tramontano
(@LouTramontano) reported
from
Mineola, New York
@BillyTucci @MLSanapo @cecidlcruz Billy, I need help Pledging to Miss Fury, I'm having trouble finding how to Pay with My PayPal, brother. HOPE YOUR BICEP IS FEELS MUCH BETTER, Billy! PLEASE Facebook Messenger Call Me before I go to Surgery SOON, I want to Buy My 3rs Original Comic Book Page Art of yours too!
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Kishor Lule
(@KishorLule9) reported
from
Nashik Division, State of Mahārāshtra
My Facebook account is working properly, but why is Facebook Messenger not working? Sharad Nagre 9405545958
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Danielle Garrett
(@seekanewerworld) reported
from
Nashville, Tennessee
@757Steve They are still trying to “repair the truck.” We’ve heard “tomorrow at the latest” 3 days now and every day the owner is definitely going to call us to fix this. They won’t answer my calls now so I had to resort to Facebook messenger.
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Matthew: CoffeeGang
(@CoffeeGang) reported
from
Swindon, England
@AppleSupport hi guys, my #Facebook Messenger has not worked on my iPhone since the latest upgrade. Are you aware of a problem? #IOS13.6.1
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Cat Maje ❥
(@catroach) reported
from
Makati City, National Capital Region
Fb messenger outage on iOS. Am i the only one experiencing this? I couldn’t open the app. It keeps crashing.
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Jami Lynn
(@jhylton6) reported
from
Beckley, West Virginia
Why does my mother bother having a phone with actual service on it when she only communicates with me through Facebook messenger 🙃🙃🙃 I will send her a text and she responds in messenger.
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Andrea Gingold
(@goldtwins) reported
from
Manhattan, New York
@Delta I’m trying to follow up on my refund request of 6/21 and all I get are circular auto replies on FB, Twitter and Messenger providing the same responses but no information. Help!
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Patrick Creely
(@PatrickCreely) reported
from
Brooklyn, New York
@verizonfios vacation suspend. Scheduled reconnect was yesterday, didn’t happen. We’ve been on the phone with your support all day: 2hr wait times, calls being dropped by your ‘professionals’. Your online chat doesn’t work, and fb messenger help was a dead-end. I unbelievable incompetence
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Echo D.
(@OFFICIALdmedge) reported
from
Bacoor City, Calabarzon
@enjoyGLOBE hi the adrress form in fb messenger is not working. I cant proceed to my application/inquiry
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Rob Lord
(@RobLord77) reported
from
Haravilliers, Île-de-France
@directferriesuk customer service from you guys is absolutely shocking! Haven’t responded to direct email or Facebook messenger. Don’t worry though I contacted @dfds_uk ferries directly who were excellent and responded within 30 minutes. Don’t need to use the middle men again!!
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Kier Pawlowski | BLM ✊🏽✊🏾✊🏿
(@KierPawlowski) reported
from
Edison, New Jersey
@FashionNova I have been trying to track down my order for days now. Customer service answered my email once and not again. The phone just kept ringing and ringing. FB messenger gets you nowhere. My order/tracking status has been the same since I received my email last Saturday
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Janice elisa bolton
(@Jazzybolton39) reported
from
Leeds, England
@VirginHolidays hi I need to cancel a holiday, it’s complicated and I need to speak privately. No help on Facebook messenger, no help by phone. How do I speak to someone
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PRAKASH SUWALKA SOANU
(@PSoanu) reported
from
Bhīlwāra, State of Rājasthān
@AshokChandnaINC Good evening sir I Am PRAKASH SUWALKA From Bhilwara Rajasthan I Need your help I sent a message on your FB messenger Please seen and Check My massage @Prakash Suwalka THANKS
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Patrick
(@DawGoneMetal) reported
from
Statesboro, Georgia
@MetalDawg89 My # is 904-376-9585. Message any time you want. My service is very spotty in the country though, I am probably going to switch carriers soon. I also use FB messenger, but that won't do much good if you delete all social media
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