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Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 17
Lancaster, PA 1
Guayaquil, Guayas 1
Ben Arous, Bin ‘Arūs 1
Jacksonville, FL 1
Kinshasa, Kinshasa 1
Paris, Île-de-France 10
Aix-en-Provence, Provence-Alpes-Côte d'Azur 2
Moncton, NB 1
Valenciennes, Hauts-de-France 1
Kassel, Hesse 1
Loudun, Nouvelle-Aquitaine 3
Chicago, IL 1
Warsaw, Mazovia 2
Limoges, Nouvelle-Aquitaine 1
Wigan, England 1
Granada, Andalusia 1
Thunder Bay, ON 1
Offenburg, Baden-Württemberg 1
Vaudreuil-Dorion, QC 1
London, England 4
Huy, Wallonia 1
Bethlehem, PA 1
Paphos, Pafos 1
Derval, Pays de la Loire 1
Ottumwa, IA 1
Grand Haven, MI 1
Argelers, Occitanie 2
Arroyo Grande, CA 1
Thuré, Nouvelle-Aquitaine 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • LenValyrian
    Principal Ava’s DoppleGanger (@LenValyrian) reported

    Guys I just got one of the dads to sign the passport consent form and send over all documents through fb messenger! He asked if we could help bring him back together with his son! I’m crying I feel INVINCIBLE

  • MPMALONE
    The Marvelous Mr. Malone (@MPMALONE) reported

    @AirCanada On 2/24/23 I submitted a question to your customer service both via Facebook messenger and Twitter DM. I have not received a response through either method of communication. I think this is really a poor example of customer service.

  • A_Fine_Rosey
    Matt Rise (@A_Fine_Rosey) reported

    @SChristyJones FB messenger is absolutely horrendous btw! How do you lock it down. I dabbled with an apple device, that seams better but android but haven't tried to install it in a while.

  • DTE_Energy
    DTE_Energy (@DTE_Energy) reported

    @Ghostcatlove We want to help as soon as possible. Please send us a private message using Facebook Messenger.

  • GreenwayClinton
    Clinton Greenway (@GreenwayClinton) reported

    EVERYTHING AND MY HOUSE IS SOMEHOW RIGGED TO VIDEO RECORD ME DOING EVERYTHING USING A.R I THINK!!!!!!!!! IF YOU OR SOMEONE YOU KNOW CAN HELP ME PLEASE MESSAGE ME ON FACEBOOK MESSENGER GLENN GREENWAY AND MY PICTURE IS MY HEAD IN A BOAT.... THE OTHER ACCOUNTS ARE HACKED...

  • 8Imperai
    Sean (@8Imperai) reported

    I have disabled my Facebook messenger and Facebook Uninstalled it to I won't know if it's still INTERFERENCE with certain program s Now news flash note it It pops up you can't control the .. u can't move notification around Just fix motion icon to matter resolvable icons

  • dstevens1976
    PineyVolfan (@dstevens1976) reported

    @AppleSupport you really need to do something about not being able to send picture messages to android devices . It’s speaks volumes about the lack of tech in the iPhone . I’ve done all the suggested fixes and continue to have the same issue. Have resorted to fb messenger instead

  • saketverma29
    saket sharivastava (@saketverma29) reported

    @flomattressin @flomattresscare Ordered 72x66x8 mattress, got 72x66x7 but charged full price. Sent videos/photos as asked via FB Messenger—now ignoring me. Demand replacement! Worst service. #FloMattress #ConsumerComplaint

  • lukr3sh4_95
    LukeCresha (@lukr3sh4_95) reported

    @cheekyissa @enjoyGLOBE Aw, send them a direct message on the Globe Telecom FB Messenger so they can help you with it...

  • LindsayMcLaugh1
    𝕸𝖊𝖗𝖈𝖚𝖗𝖎𝖆𝖑 𝕾𝖍𝖎𝖋𝖙 (@LindsayMcLaugh1) reported

    @ryangerritsen To be fair, before encrypted sm, the cops got ahold of fb messenger chats as evidence all the time. They just needed a court order. They can still get your insta chat. Encryption is great if you’re a normal person. But it does protect pedos sharing CSAM. That’s the problem.

  • MPowersNorrell
    Mandy Powers Norrell (@MPowersNorrell) reported from Lancaster, South Carolina

    @cstegmaier Yes! I didn’t even know what it was years ago and didn’t have it on my phone and ultimately found out a constituent was furious w/me for not fixing an issue - though she’d never called or emailed my office. Only used Facebook messenger. 😳

  • jonespina8
    Jon Espiña (@jonespina8) reported

    No internet again. Please check DM @PLDT_Cares . So you're not assisting customers via X anymore? FB messenger is useless. What's the use of ur X account is unable to help?

  • amyharwood5
    Amy Harwood (@amyharwood5) reported

    @HalfMoonJamaica I have tried to contact you via the contact page on your website (which is not working), an email address found on FB, FB messenger and Instagram DM. No replies. A poor show from Jamaica's highway rated resort and @Forbes travel guide winner. Please help! 🤞

  • AJpaul84436582
    AJ paul (@AJpaul84436582) reported

    @UBAGroup @OluwadepoJerer1 It is a shame that a transaction of N150,000 dispense error transaction was not reversed since February 3 after several complains via a branch office, Twitter, email and Facebook messenger. This business money for God sake. Pls I need urgent help.

  • plwtexas
    Oakmere Shanan (@plwtexas) reported

    My sister was recently scammed online. Via @facebook messenger and @google chat. Someone she trusted was hacked and she was told to send @Apple gift cards -of course. Seems all these companies could help more shutting scammers down. They're pervasive on FB.

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