Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 95
Köln, NRW 3
Ashburn, VA 2
Albuquerque, NM 1
Barrow in Furness, England 1
Mexico City, CDMX 1
Hannover, Lower Saxony 1
Vernon, Normandie 1
Sin-le-Noble, Hauts-de-France 1
North Canton, OH 1
Kraków, Województwo Małopolskie 1
Perth Amboy, NJ 1
Kemptville, ON 1
Øster Halne, North Denmark Region 1
Kirkcaldy, Scotland 1
Litchfield, NH 1
Clermont, FL 1
Istres, Provence-Alpes-Côte d'Azur 1
Maria da Fé, MG 1
Pamiers, Occitanie 1
London, England 1
Chicago, IL 1
Dublin, Leinster 1
Velbert, NRW 1
Viroinval, Wallonia 1
Essen, NRW 1
Upper Sandusky, OH 1
Tarlac City, Central Luzon 1
Ontario, NY 1
Lugo, Galicia 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • btpittsenbarger Bren Pittsenbarger (@btpittsenbarger) reported

    @Marthentic @BackToBee I also think (broad assumption time) WhatsApp isn’t as popular in the US as it is in the rest of the world because in the early days you had to subscribe/pay a fee and unless you really needed the service for international calls and texts, people stuck with Facebook Messenger

  • iirishaidy Ade (@iirishaidy) reported

    @piersmorgan please go read a message left in your Facebook messenger...very serious issue. Please help

  • BagpussWakey Jeff Bagnall (@BagpussWakey) reported

    @marksandspencer dreadful customer service today. Contacted you by tweet and Facebook messenger. On neither occasion have you had the courtesy even to reply.

  • IcyTrouble sukaji (@IcyTrouble) reported

    I have issues rn with facebook messenger calls. Other people in the call can hear my desktop audio even if I am using earphones. Anybody knows any fixes for this? I tried searching online and found no issues similar to this.

  • Karri_Kemyst 💜 Karri Salas💜 Wikipedia is NOT a valid source (@Karri_Kemyst) reported

    @MindCandy15 I have a couple of people that I use Facebook Messenger with but I don't actually post anything there. I'm hoping he gets taken down fast especially since this was posted to MsPackyetti and she has such a big following that it should be mass reported quickly.

  • Teresa_Morgan10 Teresa F Morgan 🥂🍹🍸 (@Teresa_Morgan10) reported

    Damn it. FB messenger is down. And I had people to message.

  • kctuckness1 kctuckness ⭐️⭐️⭐️ (@kctuckness1) reported

    My FB messenger is down and so is my WhatsApp!!! For the hundreds of you sending messages this is why I can’t respond!!!!! So sorry! Hopefully fixed soon!!!!! Stay the course!!

  • CashAppPleaseH1 CashAppPleaseHelp (@CashAppPleaseH1) reported

    @CashApp @CashSupport DM'S DON'T WORK. FB MESSENGER DOESN'T WORK. AROUND AND AROUND W/ EMAIL SUPPORT HAS NOT HELPED. I NEED A REAL PERSON TO HELP ME. SUCH A LARGE COMPANY HAS NO PHONE/ 1on1 SUPPORT? I NEED MY STIMULUS MONEY. I HAVE RECOVERED ALL NEEDED LOGIN INFO.

  • KatShaw125 Kat Shaw (@KatShaw125) reported

    @deramores hi, I'm waiting for responses back on three emails and trying to contact you on the phone was pointless, puts you on hold then cuts off minutes later and Facebook messenger no reply on that as well! I need to cancel or amend my order DESPERATELY! Help please

  • radiantnavin Navin Prakash (@radiantnavin) reported

    Phone broken. Not available on WA/Phone. If anything important, Text me on FB Messenger

  • Hawley1Cathy Cathy Hawley (@Hawley1Cathy) reported

    @SendaCakeNow I just sent 2 Christmas bundle explosion boxes . One exploded and the other didnt. Since dec 22 I have been trying to reach customer service.. emails, phone calls. Facebook messenger assist without success. Pls advise

  • _kaylasmith11 Kayla Smith (@_kaylasmith11) reported

    @LMuck1994 Send them to me on fb messenger I’ll try and fix them on my laptop

  • Andres74Torres Andres Cara de Res (@Andres74Torres) reported from Los Angeles, California

    Whenever I call @flyvolaris for help, my call somehow gets dropped. And they never call back. Customer service on Facebook messenger keeps on giving me the same solutions over and over, none of which work. None of the electronic codes they are giving me work!!!!!!

  • KarenzBotz Fun with Bots (@KarenzBotz) reported

    InnerHour take a Facebook Messenger app, Woebot user falls in the service of a preference for a bogus address).

  • WatmoughDean Dean Watmough (@WatmoughDean) reported

    @evermadeUK I can't believe how poor your customer service is. Ordered a picture for my wife's birthday (over £200) and I've heard absolutely nothing from you. Had to chase you twice on FB messenger, now only to be told it won't arrive in time for her bday!! Full refund required.

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