Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 82
Köln, NRW 3
Minneapolis, MN 2
Clermont, FL 1
Ashburn, VA 1
Istres, Provence-Alpes-Côte d'Azur 1
Maria da Fé, MG 1
Pamiers, Occitanie 1
London, England 1
Chicago, IL 1
Dublin, Leinster 1
Velbert, NRW 1
Viroinval, Wallonia 1
Essen, NRW 1
Upper Sandusky, OH 1
Tarlac City, Central Luzon 1
Ontario, NY 1
Lugo, Galicia 1
Héming, ACAL 1
Saint-Maur-des-Fossés, Île-de-France 1
Antananarivo, Analamanga Region 1
Watertown, NY 1
Vigo, Galicia 1
Meerut, UP 1
Puerto Vallarta, JAL 1
Menen, Flanders 1
Houston, TX 1
Somers, CT 1
Kansas City, MO 1
Moissat, Auvergne-Rhône-Alpes 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • KaaayHow Katlyn (@KaaayHow) reported

    @briannap34 12/10 not helpful tho 😭 they use Facebook messenger for support help lol

  • LewisHunter1920 Lewis 🇬🇧 (@LewisHunter1920) reported

    WhatsApp and Facebook messenger was down. All it took was for me to restart my phone. Fixed.

  • ayushi3pandey Ayushi Pandey (@ayushi3pandey) reported

    Instagram, WhatsApp, and Facebook Messenger have recovered from a major outage. Services have been stopped across the globe. Instagram confirmed on Twitter that the service is back.

  • ElaineMcCluskey Elaine McCluskey (@ElaineMcCluskey) reported

    Anyone else having a problem with Facebook messenger? Mine won't allow me to save pictures.

  • TDAAdel D (@TDAAdel) reported

    @AussieBoy696 Yeah randomly messaged me on Facebook messenger, even though I don’t have him as a friend, then tried to talk to me and when I wouldn’t respond said that. Think he needs some help.

  • TheLifeOfJakeYT Super Gay Jake (@TheLifeOfJakeYT) reported

    @mimasdiaries I've had no problems, but you probs know already that they were both down, FB messenger too

  • Allycharlesspan Suzanne Walker (@Allycharlesspan) reported

    @Sumic31811272 @sainsburys DM them on #Sainsbury on Twitter or fb messenger them. They do not take any emails and today I had to apply for a refund for mouldy food and damaged goods as well as items supplied with use by date by tomorrow. Very disappointing customer care/service.

  • xNMc1 Nmc1 (@xNMc1) reported

    @secretlabchairs I am having a real issue with your customer service - I have tried contacting many times through ticket system and FB messenger and am being completely ignored, what is happening?!

  • Ingravedanger1 Ingravedanger 🔞 (@Ingravedanger1) reported

    @anuveon it's either FB messenger-ing their passwords, or going through the 3rd iteration of them asking if their 2011 vo/dafone login details will get them onto their super annuation login

  • spruebox Raven (@spruebox) reported

    @KenMarsigliaVo @EpicVoiceGuy It was legit broken. Wouldn't refresh posts for me and Facebook Messenger was stuck on "Waiting For Network". They got it fixed pretty fast, though.

  • annefizz a (@annefizz) reported

    @TeamKnowhowUK I’ve tried calling multiple times, I’ve tried using your Facebook messenger all to no avail! Why do you offer a good service and fail to deliver? When will I get my apology voucher for £50, promised over two weeks ago!

  • bonnequin Dr Shelagh Rowan-Legg, PhD (@bonnequin) reported

    @HannaFlint Had problems with fb messenger a lot today

  • lottieurquhart Charlotte Urquhart (@lottieurquhart) reported

    @Tesco Can't complete my shopping for tomorrow on web browser, app not working, can't get through to a human via phone and no one responding via FB messenger. Help!

  • hanzfgo hanzfgo (@hanzfgo) reported

    @enjoyGLOBE @talk2GLOBE how can I speak to n ACTUAL PERSON who can help me??? 211, FB messenger and Twitter no answer!! No internet since yesterday! LOS red light. No one to help us Globe???!!! Soooo frustrating kayo! We’re paying a lot then ganito??

  • Ryan_Hill91 Ryan Hill (@Ryan_Hill91) reported

    @GAMEdigital @GAMEHelps can you please sort out your existing customers first? Still haven't received my bundle items with my PS5 purchase. Shocking customer service. It's been 3 weeks and I'm missing £70 of my order. Answer your DMs and FB messenger. It's disgusting how you treat us.

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