Facebook Messenger Outage Map
The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Facebook Messenger users affected:
Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| San Mateo, CA | 1 |
| Sainte-Julie, QC | 1 |
| Dhaka, Dhaka | 1 |
| Varanges, Bourgogne-Franche-Comté | 1 |
| Wissen, Rheinland-Pfalz | 90 |
| Round Lake, IL | 1 |
| Brighton, England | 1 |
| Ayer, MA | 1 |
| Leipzig, Saxony | 1 |
| Caracal, Olt | 1 |
| Nantes, Pays de la Loire | 2 |
| Houston, TX | 1 |
| Sturgeon Bay, WI | 1 |
| Tarascon, Provence-Alpes-Côte d'Azur | 1 |
| Salisbury, England | 1 |
| Chatham, England | 1 |
| Lewiston, ME | 1 |
| Knoxville, TN | 1 |
| Saint-Pierre, Réunion | 1 |
| Talmont-Saint-Hilaire, Pays de la Loire | 1 |
| Adelaide, SA | 2 |
| Tucson, AZ | 1 |
| Alness, Scotland | 1 |
| Bourges, Centre | 1 |
| Castle Cary, England | 1 |
| Guadalajara, JAL | 2 |
| Belleville, ON | 1 |
| Mumbai, MH | 1 |
| Nampa, ID | 1 |
| New Milford, CT | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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The Marvelous Mr. Malone (@MPMALONE) reported@AirCanada On 2/24/23 I submitted a question to your customer service both via Facebook messenger and Twitter DM. I have not received a response through either method of communication. I think this is really a poor example of customer service.
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Clinton Greenway (@GreenwayClinton) reportedPLEASE MESSAGE ME ON FACEBOOK MESSENGER GLENN GREENWAY AND MY PICTURE IS MY HEAD IN A BOAT.... THE OTHER ACCOUNTS ARE HACKED... Please help this has honestly made me get arrested and put into the psyche ward multiple times.. THANKS
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Dave Weitz (@dweitz66) reported@Ticketmaster_NZ I have been trying desperately to reach someone there all week about a ticket transfer issue. Have tried emailing, FB Messenger, and now Twitter. Could someone please DM me so I can get this resolved?
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Tife (@Tifekeys_) reported@gtbank @gtbank_help is a no no ❌❌❌ I can't access the USSD and my bank app and even web banking is failing. Customer reps ain't even responding on twitter here, Facebook messenger and Whatsapp.. Worst banking service
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Matty (@mattyd2009) reported.@askparamount I am at my wits end! I have not been able to access P+ for over a month. ALL browsers and app says I have adblocking software. I do NOT! FB messenger has ignored me for a week! PLEASE HELP!
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Amy Harwood (@amyharwood5) reported@HalfMoonJamaica I have tried to contact you via the contact page on your website (which is not working), an email address found on FB, FB messenger and Instagram DM. No replies. A poor show from Jamaica's highway rated resort and @Forbes travel guide winner. Please help! 🤞
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Principal Ava’s DoppleGanger (@LenValyrian) reportedGuys I just got one of the dads to sign the passport consent form and send over all documents through fb messenger! He asked if we could help bring him back together with his son! I’m crying I feel INVINCIBLE
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GG (@GG4424) reportedI have been waiting for a Live @WestJet Agent for +24 hours to reply to me via FB Messenger, regarding a lost baggage claim. #WestJet service is terrible!
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Naren Jaiswal (@NarenJaiswal3) reported@SamsungIndia Sent you a DM.. I've escalated the issue via email, whatsapp, call center and also FB messenger.. i was supposed to get a call on thursday but haven't received a single call back till now.. @SamsungMobile @Samsung #notworthbeingaloyalcustomer #Samsung
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Ash (@catflapper89) reported@taylo83 Embarrassing. If it’s not fans causing trouble you’ve got chairman offering people out on Facebook messenger
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Jim Graham (@jimgraham) reportedCannot get over how bad @WestJet service is. Not the fault of the front-line folks, but no support on the phones, online links that are broken, and you have to use Facebook Messenger to chat to an agent. What a sad decline.
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Clinton Greenway (@GreenwayClinton) reportedEVERYTHING AND MY HOUSE IS SOMEHOW RIGGED TO VIDEO RECORD ME DOING EVERYTHING USING A.R I THINK!!!!!!!!! IF YOU OR SOMEONE YOU KNOW CAN HELP ME PLEASE MESSAGE ME ON FACEBOOK MESSENGER GLENN GREENWAY AND MY PICTURE IS MY HEAD IN A BOAT.... THE OTHER ACCOUNTS ARE HACKED...
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Clinton Greenway (@GreenwayClinton) reported@nutlope PLEASE MESSAGE ME ON FACEBOOK MESSENGER GLENN GREENWAY MY PICTURE IS MY HEAD IN A BOAT.... THE OTHER ACCOUNTS ARE HACKED... Please help this has honestly made me get arrested and put into the psyche ward multiple times.
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Paul Juson (@JusonPaul) reported@DFS Sent through on Fb messenger. guess what no response. I had to ring your customer service this morning and it appears NOTHING has been done to sort. Was meant to have friends over last night-CANCELLED meant to be going out this am-CANCELLED in case a sofa might turn up. LIVID!
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AlanJ (@Alan_J) reported@BrannanCoady trying to sort out a parking issue with your useless staff. FB Messenger, Whatsapp & email & no help. I want to phone & pay and they're sending me links that don't work. what can you do. I've asked to speak to you a number of times but declined
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