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Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Indianapolis, IN 1
London, England 2
Township of Evan, KS 1
Columbus, OH 1
Lewiston, ME 2
Neustadt in Sachsen, Saxony 1
Papeete, Îles du Vent 1
Youngstown, OH 1
Menifee, CA 1
Gulf Breeze, FL 1
Ottawa, ON 1
Modimolle, Limpopo 1
San Mateo, CA 1
Sainte-Julie, QC 1
Dhaka, Dhaka 1
Varanges, Bourgogne-Franche-Comté 1
Wissen, Rheinland-Pfalz 77
Round Lake, IL 1
Brighton, England 1
Ayer, MA 1
Leipzig, Saxony 1
Caracal, Olt 1
Nantes, Pays de la Loire 2
Houston, TX 1
Sturgeon Bay, WI 1
Tarascon, Provence-Alpes-Côte d'Azur 1
Salisbury, England 1
Chatham, England 1
Knoxville, TN 1
Saint-Pierre, Réunion 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • RossB1987
    Ross Barker (@RossB1987) reported

    @British_Airways can you pls provide me with an email address for your ‘customer relations’ as people on the phone lines can’t help, people on your fb messenger can’t help, your online forms to submitted info to your customer relations doesn’t work. 9 weeks and still waiting……

  • dorsilaw
    Mike Dorsi (@dorsilaw) reported

    @RyanRadia @john_voorheis The problem is getting everyone on the same alternative app. I have groups on Discord and Heylo. I talk to my cousin on WhatsApp, my wife's cousin on FB Messenger, and my co-author from an article about the Computer Fraud and Abuse Act on Signal. If it's urgent, send me a text.

  • ColinGelsthorpe
    Colin Gelsthorpe (@ColinGelsthorpe) reported

    @TravelodgeUK How would one make a complaint about bad service in a Travelodge. I have tried Facebook messenger only to be ignored ?

  • MaryBremner8
    Merri-Berri (@MaryBremner8) reported

    @MWEBTweets @mweb We where on the phone nearly 2hrs a week ago the second call your tech’ advised that a tech’ would come out & check no one came. We call weekly due to the pathetic speed -we PAY for 100up/down & never get close! I have forwarded all pvt. details of account holder on FB messenger!

  • FeralStreader
    Feral Streader (@FeralStreader) reported

    @AdamConwayIE @MaxWinebach Lol why do they make all phones breakable i swear I've seen like 506 iphones with broken screens this year such a scam i swear if Nokia make a qwerty feature phone with FB messenger and twitt and infinity battery i would never buy a different phone

  • CheyneHopson
    Cheyne Hopson (@CheyneHopson) reported

    @babyalienmoose I hope your Facebook Messenger is just malfunctioning and that's the issue, not that you're ignoring me purposefully. ....since August.

  • PhetamiAyuba
    Phetami Ayuba (@PhetamiAyuba) reported

    @DStvNg @DStvNg worst Facebook customer service... I have been sending my complaints since 1 hour ago on Facebook messenger and they will reply one message and go off I will start again and another agent one reply one message go off again

  • mattyd2009
    Matty (@mattyd2009) reported

    .@askparamount I am at my wits end! I have not been able to access P+ for over a month. ALL browsers and app says I have adblocking software. I do NOT! FB messenger has ignored me for a week! PLEASE HELP!

  • DiMatteoNdSuch
    Mike D (@DiMatteoNdSuch) reported

    @YahooCare @PaulBou78545313 Hello, I am having the same issue and already reached out to Yahoo via facebook messenger with no response

  • NoelDogz
    Noel Dogz (@NoelDogz) reported

    @JoelKatz Do you think a messenger service like FB messenger or Instagram should be allowed to stop me from sending a link to an internet page to another account?

  • DTE_Energy
    DTE_Energy (@DTE_Energy) reported

    @zachschrader734 We know this is a disruption to your day, and we’d like to help. Please send us a private message using Facebook Messenger so, we can look into this for you.

  • RiOnTheRocks
    Rí 💌 (@RiOnTheRocks) reported

    I’m paying $300/month for a trainer that yield amazing results but I have very limited access to and have to speak with through Facebook messenger…. This is why customer service matters bc the money isn’t an issue but no access is.

  • jurassicfibre
    Jurassic Fibre (@jurassicfibre) reported

    We're experiencing a few issues with our phone lines this morning. Facebook Messenger and emails are still available for customers and we hope to be back up and running very soon.

  • AJpaul84436582
    AJ paul (@AJpaul84436582) reported

    @UBAGroup @OluwadepoJerer1 It is a shame that a transaction of N150,000 dispense error transaction was not reversed since February 3 after several complains via a branch office, Twitter, email and Facebook messenger. This business money for God sake. Pls I need urgent help.

  • DarwinsFire35
    Darwin (@DarwinsFire35) reported

    @easyJetholidays @EpicLastSong You have Alex as I'm one of the other people to have this problem. And I've been on hold 20 minutes to be cut off and then nobody replies to the FB messenger. It's not great is it?

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