Facebook Messenger Outage Map
The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Facebook Messenger users affected:
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Multimedia
Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Wissen, Rheinland-Pfalz | 83 |
| Köln, NRW | 3 |
| Minneapolis, MN | 2 |
| Litchfield, NH | 1 |
| Clermont, FL | 1 |
| Ashburn, VA | 1 |
| Istres, Provence-Alpes-Côte d'Azur | 1 |
| Maria da Fé, MG | 1 |
| Pamiers, Occitanie | 1 |
| London, England | 1 |
| Chicago, IL | 1 |
| Dublin, Leinster | 1 |
| Velbert, NRW | 1 |
| Viroinval, Wallonia | 1 |
| Essen, NRW | 1 |
| Upper Sandusky, OH | 1 |
| Tarlac City, Central Luzon | 1 |
| Ontario, NY | 1 |
| Lugo, Galicia | 1 |
| Héming, ACAL | 1 |
| Saint-Maur-des-Fossés, Île-de-France | 1 |
| Antananarivo, Analamanga Region | 1 |
| Watertown, NY | 1 |
| Vigo, Galicia | 1 |
| Meerut, UP | 1 |
| Puerto Vallarta, JAL | 1 |
| Menen, Flanders | 1 |
| Houston, TX | 1 |
| Somers, CT | 1 |
| Kansas City, MO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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the perfect virgo
(@KeiaBeiaMac) reported
You really get what you pay for at @BreezeAirways… can’t check in or drop luggage because no customer service rep at the desk, can’t call customer service because they only operate using IG and Facebook Messenger.
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David Gorman
(@dgor) reported
@AerLingus Hi AerLingus, it looks like my flight has been removed from your schedule, I've been trying to get through to the contact centre and via FB messenger for 2 days now, can you help?
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Jessica Mann
(@jessicasamra) reported
@WestJet Hi! My flight is within 72 hours and so far no response via Facebook Messenger and call back scheduled but no contact.Flight changed on your end & I need to cancel a portion of my flight. On hold for nearly 2 hours now, needing help ASAP as my trip is quickly approaching
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klly
(@oheyitskells) reported
@airtransat Hi, I have reached out on Facebook Messenger regarding the issue but the bot is telling me it may take a few days to get a response from an agent. Please advise
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y'all'dn't've
(@tachycardigan) reported
@RaraSensei ~6 years ago I stopped posting bday msgs publicly & send privately instead, not via FB messenger if possible. I've stopped posting anything else or even reading the TL. As soon as someone creates a bday reminder service that imports from FB, I think I'll actually close the acct.
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klly
(@oheyitskells) reported
of customer service/communication should be offered or a call back feature. The Facebook messenger chat is saying it may take days for an agent to get back to us? This is unacceptable.
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Steve Carter
(@ScryingGlass) reported
@WantaCarlos @robbystarbuck Still didn't stop Amazon, Apple and Google from attacking and pretty much destroying Parler over rumours that their service was being used during the so-called riot at the Capitol. In truth, more people were using Facebook Messenger to find out what was going on.
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MaxGamer
(@max_gamer360) reported
@airtransat good afternoon guys today finally I solve my problem of buying my ticket back home for a long time I was talking to a air transup agent through Facebook Messenger it takes time let me tell you but at the end at least they help me just keep trying it's hard and...
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Anita
(@AnitHarvey) reported
@NewLookHelp I need help with an order that has not been received correctly but you are not answering on any platforms I’ve tried Facebook Messenger, WhatsApp, Chat but no one answers!
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Maria nicholson
(@mtaylor_maria) reported
@British_Airways how many times is acceptable to get cut off after an hour on hold to yourselves? 2? 3? 4! I’ve text, DM’d on here & FB messenger. No response other than automated nonsense. Nothing on your website to help with my issue. Shameful way to treat customers!
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Jasmine Williams
(@NewsGirlTweets) reported
Hello @British_Airways I know you’re busy but is there any chance someone could help with a cancellation? Can’t be done online or via webmail form. No reply to Facebook messenger. Spent an hour on hold to call centre yesterday only to be cut off without speaking to anyone. Help!
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Seven Genius
(@S7nGenius) reported
@airtransat We are at our destination and are not able to come back on our return flight as scheduled. We have reached out on FB messenger. The change your flight web link says "Sorry, an error occurred. Please try again later". When is this error expected to be resolved????
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Jeffrey Maddox Jr.
(@JeffyMBayBay) reported
I just unblocked the guy who kept hitting me up for money from my Facebook messenger. Even though I should've said no from the start, I hope he's gotten the message now. It doesn't seem like he'll be a problem going forward, but I'm not gonna readd him to my FB.
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shanny ❤️🔥
(@babybluelukez) reported
HELP. MY GRANDMA’s FRIEND IS HITTING MY SISTER UP IN FACEBOOK MESSENGER TRYING TO FLIRT
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Gabriela MF
(@gabyMuFa) reported
@WestJet so apparently you don’t care to answer a direct message. You don’t answer on fb messenger and def not the phone AFTER HOURS OF WAIT.. then what? How can I get help? This is ridiculous!!
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