Facebook Messenger Outage Map
The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Facebook Messenger users affected:
Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Wissen, Rheinland-Pfalz | 111 |
| Köln, NRW | 5 |
| London, England | 2 |
| Oldenburg, Lower Saxony | 2 |
| Ashburn, VA | 2 |
| Austin, TX | 1 |
| Macclesfield, England | 1 |
| Telford, England | 1 |
| Norwich, England | 1 |
| Ladd, IL | 1 |
| Menomonee Falls, WI | 1 |
| Atlanta, GA | 1 |
| Skandia, MI | 1 |
| Manchester, England | 1 |
| Rennes, Bretagne | 1 |
| Sheffield, England | 1 |
| Kennesaw, GA | 1 |
| Sydney, NSW | 1 |
| Montmagny, QC | 1 |
| Niceville, FL | 1 |
| Birmingham, AL | 1 |
| Castelnovo di Sotto, Emilia-Romagna | 1 |
| Colchester, England | 1 |
| Manila, National Capital Region | 1 |
| Perth, WA | 1 |
| Vancouver, BC | 1 |
| Portland, OR | 1 |
| Paris, Île-de-France | 1 |
| Bologna, Emilia-Romagna | 1 |
| Central, Central and Western District | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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James Brooks@72
(@Jamesdrex72) reported
FKBOOK shut me down 4 three days, on FB messenger and fake book, for violations for their community standards..but they never tell you why? These ****** shits WILL be called to justice one day!
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Lisa Farbstein, TSA Spokesperson
(@TSA_Northeast) reported
NEWS: New feature: Airline passengers may now send a text using any mobile device to “AskTSA” (275-872). A virtual assistant is available 24/365. Or @AskTSA staff is available 8am-6pm EST on Twitter or Facebook Messenger to help with traveler's questions.
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john quigley
(@kcjq) reported
@Visible @AngKleinO Angie, I wanted to upgrade to Visible +. Chat couldn’t help so they sent me to Facebook messenger. They couldn’t help. Just said the upgrade link wasn’t working for my account and to keep checking. My service sucks. I’m trying to pay Visible more money to upgrade it. Crazy.
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Wonderchef
(@wonderchef) reported
@LuckyMo5566 We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)
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King HP
(@KingHpForever) reported
@TheDivisionGame Please fix my account! I didn’t get the exotic cache for log in yesterday! I even shared it to my FB Messenger group and didn’t get it. Did a bunch of conflict yesterday but not Exotic cache…Please assist, I NEED MY RESOURCES!
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Pastor Jay
(@stevenjafta18) reported
@AndrewsEddie Please check your facebook messenger on the poor service on the N2 where I was robbed with no R35million highway patrol in sight raved by your boss on National TV,disgraceful and a waste if our tax payers money @geordinhl @CityofCT
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Daniel McCafferty
(@DanielMcCaffer2) reported
@DHLParcelUK I've been trying to get you to respond to issues around a lost parcel since 16th Dec by email, FB messenger and now twitter. Is there anyone out there?
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Alex Earl
(@AlexEar90777589) reported
@WestJet 4am & I’ve been on hold for 6 hours. No response from FB messenger in 24 hours so I’m not sure why that form of communication is promoted? Snow is a problem yes, but just cancelling & zero communication to find a solution is not cool when I’m stuck with 2 young kids. 👎🏼
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Sandeep Sarkar
(@SandyS_02) reported
@AdidasIndia_ such pathetic customer service!!! Phone disconnects / chat 💬on the app never gets connected / fb messenger never a reply!
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Haruki ☘️
(@benismailmarwan) reported
2/5 During my travels, I noticed that the messaging apps (e.g. Line, Facebook Messenger..) did not seem to be working properly with the inflight internet. However, I was able to use WhatsApp without any issues.
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MJ
(@mjychua) reported
@SunLifePH My policy matured last nov 20, until now haven't received my check...called customer service 4X already, said it was with the branch, but the branch said its not with them. So where is my check??? You're FB messenger doesn't even reply to queries, why set it up???
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Silvana Costanzo
(@SilvCostanzo) reported
@Ticketek_AU Hey, thanks so much for replying. I can’t see a previous reply however I have received a reply from ticketek via Facebook messenger and they have escalated my issue. I will advise if further action is required. Thank you.
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john quigley
(@kcjq) reported
@visiblecare I already had a conversation with your team through Facebook messenger. Are you telling me that the chat team can’t help, the social team through Facebook messenger can’t help, but you can? I don’t believe that. I’m trying to reach Angie Klein directly.
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B. Burke
(@Farkker13) reported
fb messenger not working, I did not send new friend requests at this time and another wide powered outage... itvus 2022 and 1952, correct?
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Wonderchef
(@wonderchef) reported
@manohardange85 We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)