Facebook Messenger Outage Map
The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Facebook Messenger users affected:
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Multimedia
Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Wissen, Rheinland-Pfalz | 60 |
| Minneapolis, MN | 2 |
| Berlin, Land Berlin | 2 |
| Velbert, NRW | 1 |
| Viroinval, Wallonia | 1 |
| Essen, NRW | 1 |
| Upper Sandusky, OH | 1 |
| Tarlac City, Central Luzon | 1 |
| Ontario, NY | 1 |
| Lugo, Galicia | 1 |
| Héming, ACAL | 1 |
| Saint-Maur-des-Fossés, Île-de-France | 1 |
| Antananarivo, Analamanga Region | 1 |
| Watertown, NY | 1 |
| Vigo, Galicia | 1 |
| Meerut, UP | 1 |
| Puerto Vallarta, JAL | 1 |
| Menen, Flanders | 1 |
| Houston, TX | 1 |
| Köln, NRW | 1 |
| Somers, CT | 1 |
| Kansas City, MO | 1 |
| Moissat, Auvergne-Rhône-Alpes | 1 |
| Torreilles, Occitanie | 1 |
| Yuma, AZ | 1 |
| Hoorn, nh | 1 |
| Delegación Cuajimalpa de Morelos, CDMX | 1 |
| Ottawa, ON | 1 |
| Chouppes, Nouvelle-Aquitaine | 1 |
| Wellington, Wellington | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Wonderchef
(@wonderchef) reported
@surajmordani We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)
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Sandeep Sarkar
(@SandyS_02) reported
@AdidasIndia_ such pathetic customer service!!! Phone disconnects / chat 💬on the app never gets connected / fb messenger never a reply!
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Molly
(@mollyvc18) reported
@WestJet you’re saying I need to rebook by the 26th, but I’ve tried calling, DM’ing on here, and FB messenger with no luck! Please help!
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Silvana Costanzo
(@SilvCostanzo) reported
@Ticketek_AU Hey, thanks so much for replying. I can’t see a previous reply however I have received a reply from ticketek via Facebook messenger and they have escalated my issue. I will advise if further action is required. Thank you.
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Alex Earl
(@AlexEar90777589) reported
@WestJet 4am & I’ve been on hold for 6 hours. No response from FB messenger in 24 hours so I’m not sure why that form of communication is promoted? Snow is a problem yes, but just cancelling & zero communication to find a solution is not cool when I’m stuck with 2 young kids. 👎🏼
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Daniel McCafferty
(@DanielMcCaffer2) reported
@DHLParcelUK I've been trying to get you to respond to issues around a lost parcel since 16th Dec by email, FB messenger and now twitter. Is there anyone out there?
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Pastor Jay
(@stevenjafta18) reported
@AndrewsEddie Please check your facebook messenger on the poor service on the N2 where I was robbed with no R35million highway patrol in sight raved by your boss on National TV,disgraceful and a waste if our tax payers money @geordinhl @CityofCT
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john quigley
(@kcjq) reported
@Visible @AngKleinO Angie, I wanted to upgrade to Visible +. Chat couldn’t help so they sent me to Facebook messenger. They couldn’t help. Just said the upgrade link wasn’t working for my account and to keep checking. My service sucks. I’m trying to pay Visible more money to upgrade it. Crazy.
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King HP
(@KingHpForever) reported
@TheDivisionGame Please fix my account! I didn’t get the exotic cache for log in yesterday! I even shared it to my FB Messenger group and didn’t get it. Did a bunch of conflict yesterday but not Exotic cache…Please assist, I NEED MY RESOURCES!
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linolesbeau in his vacation era
(@linolesbeau) reported
@bbangkkuls we don't use whatsapp at all here and facebook messenger is only used among certain groups to like organise events. once kik lost its hold in maybe 2012, people had moved to snapchat, and then just kind of stayed. everyone knows its terrible for communication
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Fun with Bots
(@KarenzBotz) reported
Do We Go from Facebook Messenger app, Woebot user privacy issues.
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Wonderchef
(@wonderchef) reported
@HoneySatpal We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)
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McDobbie
(@fadge82) reported
@eaglecouriers @British_Airways today I have spent 8 hours communicating via FB messenger and email to Eagle Couriers, I’ve been advised the staff don’t have access to an outside telephone line & BA “switched” my luggage tags. An someone, anyone help
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Wonderchef
(@wonderchef) reported
@manohardange85 We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)
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Vodafone UK
(@VodafoneUK) reported
@covertcockapoo Apologies Ian. Are you able to try Facebook messenger? We're a Digital based platform and aim to resolve all issues here. Trev
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