Facebook Messenger Outage Map
The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Facebook Messenger users affected:
Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Philadelphia, PA | 1 |
| Saint-Sébastien-sur-Loire, Pays de la Loire | 1 |
| Sousse, Sūsah | 1 |
| Wissen, Rheinland-Pfalz | 17 |
| Lancaster, PA | 1 |
| Guayaquil, Guayas | 1 |
| Ben Arous, Bin ‘Arūs | 1 |
| Jacksonville, FL | 1 |
| Kinshasa, Kinshasa | 1 |
| Paris, Île-de-France | 10 |
| Aix-en-Provence, Provence-Alpes-Côte d'Azur | 2 |
| Moncton, NB | 1 |
| Valenciennes, Hauts-de-France | 1 |
| Kassel, Hesse | 1 |
| Loudun, Nouvelle-Aquitaine | 3 |
| Chicago, IL | 1 |
| Warsaw, Mazovia | 2 |
| Limoges, Nouvelle-Aquitaine | 1 |
| Wigan, England | 1 |
| Granada, Andalusia | 1 |
| Thunder Bay, ON | 1 |
| Offenburg, Baden-Württemberg | 1 |
| Vaudreuil-Dorion, QC | 1 |
| London, England | 4 |
| Huy, Wallonia | 1 |
| Bethlehem, PA | 1 |
| Paphos, Pafos | 1 |
| Derval, Pays de la Loire | 1 |
| Ottumwa, IA | 1 |
| Grand Haven, MI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Raven (@Raven_Satanas) reported@Coles Already done all that via Facebook messenger only to be told, "Not our product, not our problem." Obviously very little regard for customer safety. I've messaged Pepsi Co directly.
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Biggles (@biggslad_) reported@PureGym Hello @PureGym, I used your app to freeze my account but this months membership fee was still taken. I've asked for a refund with no success via Facebook messenger. Can someone please help?
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Justin (@ChanceyKnows) reported@facebook help! upgraded from iphone 11pro max to 17 pro max, in fb messenger all my chats are gone from 2024 til todays date. the new iphone shows encryption but my old messenger doesn't. i need the message history!!
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Boxer dog... (@MarleyBoxer14) reported@BandQ the Doncaster store to get their act together. Damaged water butt delivered Friday, returns form with other customer details inside damaged order left with me. I’ve emailed, B&Q FB messenger emailed the store no end of times. No response yet GDPR has been broken, 6 days!!!
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Matty (@mattyd2009) reported.@askparamount I am at my wits end! I have not been able to access P+ for over a month. ALL browsers and app says I have adblocking software. I do NOT! FB messenger has ignored me for a week! PLEASE HELP!
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lexa (@uarmygalexy) reportedany iphone users here that has fb messenger problem?
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kyddryn (@kyddryn) reported@jdiannedotson Warm hugs. Would it be acceptable to send you something via PM here or FB Messenger? Ok if no, grief is deeply personal. It’s a comforting thing I talk about with friends who are grieving and I’ve no notion if it’ll help but I’m game to try. No religion, promise.
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LostAlien (@NymyTonks) reportedSo my notifs for everything from Twitter to Tumblr to bubble to fb messenger and regular texts are not working at all. That's fantastic good to know my phone has decided i don't need to know when my sister texts or when anyone else is trying to contact me.
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Becki_withgoodhair (@Rebecca22045346) reported@hibry06 Wouldn’t suggest it I placed an order 2/13 tracking says never picked up and no one answers phones, emails or FB messenger and I really want my stuff instead of fighting to dispute chargers. My husband got me some at Christmas no issues and loved them so much. Very disappointed.
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Stephanie (@stranger_folk) reportedI have never been so stressed as when, by some miraculous glitch, instead of pausing my music - clicking the middle button on my headphones made the Facebook messenger notification sound...
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daniel murphy (@danielkerry) reported@AllianzIreland Hi is it possible to renew my car insurance today I have tried my online account it's not working. Emails I'm getting no response By phone it's taking too long Facebook messenger hasn't got a response back either What's going on?
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DTE_Energy (@DTE_Energy) reported@Unknown80083 We know this is a disruption to your day, and we’d like to help. Please send us a private message using Facebook Messenger so we can look into this for you.
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Vishwanath Tiwari (@vishwanatht_412) reported@facebook @finkd Please look into the issue of Facebook messenger app. The bug is we are all not able to see the exact timing of message delivery and reading. Please resolve it ASAP.
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Rosalynd Symes (@RosalyndSymes) reported@nxcare I need help amending a booking, have tried contacting with you online via fb messenger and by phone. Now trying twitter
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Iso the Bitesize-o (@NZillo) reported@gryphon_katsu I got this with Facebook Messenger the other day Why would an app decide to force-close itself and update WHILE IT'S OPEN, that seems like a really stupid and easily avoidable issue lol