Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 10
Minneapolis, MN 2
Berlin, Land Berlin 2
Pasig City, National Capital Region 2
Toronto, ON 2
Sebastian, FL 2
Burke, VA 2
Chouppes, Nouvelle-Aquitaine 1
Wellington, Wellington 1
Somerville, MA 1
Poznań, Województwo Wielkopolskie 1
Guadalupe de Rivera, GUA 1
Paris, Île-de-France 1
Martigues, Provence-Alpes-Côte d'Azur 1
Meylan, Auvergne-Rhône-Alpes 1
Marseille, Provence-Alpes-Côte d'Azur 1
Aizenay, Pays de la Loire 1
Las Vegas, NV 1
Merrill, WI 1
Nürnberg, Bavaria 1
Holland, MI 1
Hebburn, England 1
Drancy, Île-de-France 1
Woodstock, GA 1
Mount Pleasant, TX 1
Auxonne, Bourgogne-Franche-Comté 1
Edinburgh, Scotland 1
New Port Richey, FL 1
Garland, TX 1
East Corinth, VT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • SwatiMa72168265 Swati Malik (@SwatiMa72168265) reported

    @airindiain I have been waiting for my refund since April 2020. I have called customer service multiple times. I have messaged on Twitter and fb messenger to Air India with no response. How many years do you think we should wait for a refund?

  • SwatiMa72168265 Swati Malik (@SwatiMa72168265) reported

    @airindiain @airindiain I have been waiting for my refund since April 2020. I have called customer service multiple times. I have messaged on Twitter and fb messenger to Air India with no response. How many years do you think we should wait for a refund?

  • Amazingmikes Mike Somerville (@Amazingmikes) reported

    @catfishanddog @qrsupport They stated they would be happy to help me via FB messenger however it is now over 2 days and they will not respond to my requests. I'll wait another day, then simply report them to Chase Visa and get a refund that way. So far, my customer service experience is Unacceptable

  • AngliaDNA Anglia DNA Services (@AngliaDNA) reported

    @TomBool Hi Tom, we apologise for the negative experience you have had with us. Please send us a message via Facebook messenger and we will sort this issue out for you.

  • Maybe_elephants Elephants, Maybe (@Maybe_elephants) reported

    I'm down to checking FB Messenger once a day and only looking at notifications for people I've marked as "close friends." Getting close to even dumping the latter practice.

  • SwatiMa72168265 Swati Malik (@SwatiMa72168265) reported

    @airindiain @airindiain I have been waiting for my refund since April 2020. I have called customer service multiple times. I have messaged on Twitter and fb messenger to Air India with no response. How many years do you think we should wait for a refund?

  • captain_pinchy Captain Pinchy (@captain_pinchy) reported

    @AirNZMedia I'm trying top contact you via the links provided by Oscar your virtual assistant. The Facebook messenger address given does not allow messages, and the @FlyAirNZ one on Twitter seems broken too.

  • pissboyhvwk (@pissboyhvwk) reported

    help i got banned on fb messenger wtf

  • SwatiMa72168265 Swati Malik (@SwatiMa72168265) reported

    @airindiain @airindiain I have been waiting for my refund since April 2019. I have called customer service multiple times. I have messaged on Twitter and fb messenger to Air India with no response. How many years do you think we should wait for a refund?

  • PhoOakley W (@PhoOakley) reported from Long Beach, California

    @Gheeyom I have sent multiple emails, tweets and Facebook messenger msgs begging for some help, yet I’ve not received a single reply of any sort, until your tweet.

  • JessicaRaspin Jessica Raspin 🌹 (@JessicaRaspin) reported

    Is anyone’s else’s fb messenger broken?? I’m getting like no notifications for most messages and then the odd one coming through😭

  • Jepfrias Jefferson Frias (@Jepfrias) reported

    @talk2GLOBE Hi. I have a dispute regarding my current bill. You’re fb messenger is no help.

  • mattgrayc64 Matt Gray (@mattgrayc64) reported

    Facebook messenger scammed. Gf had a message from our friend last night. Unusually asking for a favour of a small loan until today. But could it go to their other account? That should’ve been the red light (If I was reading) Their FB was hacked. £200 down. Beware of scam scum.😡

  • TamworthReads Tamworth Book Club (@TamworthReads) reported

    Just realised I have 167 unopened fb messenger messages - eeeeeep, didn’t even realise I had a problem. Will tackle in the morning 😯

  • Bighuxy Joanna Huxford (@Bighuxy) reported

    @ArgosHelpers can an actual person please contact me. There’s only bots on both of your DM’s, Facebook messenger and chat service.

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