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Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 106
Marsaz, Auvergne-Rhône-Alpes 1
Hundsangen, Rheinland-Pfalz 1
Seigy, Centre 6
Abbeville, Hauts-de-France 3
Waremme, Wallonia 1
Gujan-Mestras, Nouvelle-Aquitaine 1
Tunis, Tūnis 2
Canet-en-Roussillon, Occitanie 1
Bordeaux, Nouvelle-Aquitaine 9
Sarreguemines, ACAL 4
Wissen, Rheinland-Pfalz 23
Lyon, Auvergne-Rhône-Alpes 7
Soignies, Wallonia 1
Lille, Hauts-de-France 8
Marseille, Provence-Alpes-Côte d'Azur 4
Houilles, Île-de-France 1
Valence, Auvergne-Rhône-Alpes 1
Vermand, Hauts-de-France 1
Camors, Brittany 1
Chelles, Île-de-France 1
Besançon, Bourgogne-Franche-Comté 1
Province de Liège, Wallonia 1
Le Marillais, Pays de la Loire 1
Issy-les-Moulineaux, Île-de-France 1
Villasavary, Occitanie 1
Brussels, Brussels Capital 5
Benoni, Gauteng 1
Tours, Centre 2
Montluçon, Auvergne-Rhône-Alpes 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • dweitz66
    Dave Weitz (@dweitz66) reported

    @Ticketmaster_NZ I have been trying desperately to reach someone there all week about a ticket transfer issue. Have tried emailing, FB Messenger, and now Twitter. Could someone please DM me so I can get this resolved?

  • Tifekeys_
    Tife (@Tifekeys_) reported

    @gtbank @gtbank_help is a no no ❌❌❌ I can't access the USSD and my bank app for 2days now and even web banking is failing. Customer reps ain't even responding on twitter here, Facebook messenger and Whatsapp.. Worst banking service..

  • jimgraham
    Jim Graham (@jimgraham) reported

    Cannot get over how bad @WestJet service is. Not the fault of the front-line folks, but no support on the phones, online links that are broken, and you have to use Facebook Messenger to chat to an agent. What a sad decline.

  • EmotionalAngel8
    Emotional⭐️Angel (@EmotionalAngel8) reported

    At times like this that fb messenger is down, how I wish we still have out Yahoo Messenger. I just feel so helpless now.

  • LenValyrian
    Principal Ava’s DoppleGanger (@LenValyrian) reported

    Guys I just got one of the dads to sign the passport consent form and send over all documents through fb messenger! He asked if we could help bring him back together with his son! I’m crying I feel INVINCIBLE

  • zurcaledolrak
    karlo de la cruz (@zurcaledolrak) reported

    @eastwestbanker My online banking account suddenly got locked. Your self-service site is unavailable. I wasted hours trying to call your hotline. How can I access my account? Your FB messenger isn't responding.

  • MariaFlikkema
    Maria Flikkema (@MariaFlikkema) reported

    Sent a DM through Twitter and also reached out through FB messenger. Rogers support helped me reset my password and I finally have access to my email. Still lot sure of what the underlying problem was, but suggest you try one of these methods to get support

  • Pure_bottom84
    Bottomdad dcrt (@Pure_bottom84) reported

    @PLDT_Cares Your customer support fb messenger is not working/ responding accordingly

  • NarenJaiswal3
    Naren Jaiswal (@NarenJaiswal3) reported

    @SamsungIndia Sent you a DM.. I've escalated the issue via email, whatsapp, call center and also FB messenger.. i was supposed to get a call on thursday but haven't received a single call back till now.. @SamsungMobile @Samsung #notworthbeingaloyalcustomer #Samsung

  • MarkTheMaat
    RaikoThings (@MarkTheMaat) reported

    FB messenger is broken?

  • purps0912
    Gay R 🌈💜🐋🐙 (@purps0912) reported

    @PLDT_Cares @pldt @PLDTHome Please fix your internet connection. I've been on hold for 40 mins in your hotline and your FB messenger is also not working. It keeps on asking me for my details and then makingvme go back to main menu!

  • zaldytor
    Zaldy Tor (@zaldytor) reported

    @PLDT_Cares @marcusjay2025 Manila Doctor's Villsge Almanza Uno, Las Pinas is also down! No internet service and your FB Messenger bot is not providing real answer as you have suggested. Your poor service is getting to our nerve! @DtiPhilippines reporting this to you. Thank you.

  • vntfleur
    kays (@vntfleur) reported

    BRUH IS FB MESSENGER AND IG DOWN????

  • sammysmithy21
    Sammyyyyyy S. (@sammysmithy21) reported

    @PLDT_Cares @PLDT_Cares Your fb messenger sucks. You make subscribers wait for so long to the point of them losing patience and ending the transaction. You should fix you lines well because everybody is paying right! Best in putol kayo pag nadelay nga ang bayad.

  • lukr3sh4_95
    LukeCresha (@lukr3sh4_95) reported

    @JeffPoy23 @enjoyGLOBE Oh my, I hope they can already do something about it...just keep in touch with them through their FB Messenger account or GlobeOne app HELP...who knows, they are already working on it, and you'll be surprised by the good result on your signal...

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