Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 68
Minneapolis, MN 2
Berlin, Land Berlin 2
Chicago, IL 1
Dublin, Leinster 1
Velbert, NRW 1
Viroinval, Wallonia 1
Essen, NRW 1
Upper Sandusky, OH 1
Tarlac City, Central Luzon 1
Ontario, NY 1
Lugo, Galicia 1
Héming, ACAL 1
Saint-Maur-des-Fossés, Île-de-France 1
Antananarivo, Analamanga Region 1
Watertown, NY 1
Vigo, Galicia 1
Meerut, UP 1
Puerto Vallarta, JAL 1
Menen, Flanders 1
Houston, TX 1
Köln, NRW 1
Somers, CT 1
Kansas City, MO 1
Moissat, Auvergne-Rhône-Alpes 1
Torreilles, Occitanie 1
Yuma, AZ 1
Hoorn, nh 1
Delegación Cuajimalpa de Morelos, CDMX 1
Ottawa, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • hollyhal1 Holly Southern (@hollyhal1) reported

    @Stunning_Brave1 @RedPocketMobile After DAYS of trying chat, email, and Twitter, I contacted RP via FB Messenger. They got back to me in a couple of hours! Followed up quickly with my additional questions and were quite pleasant. I have no idea why that is their secret haven of good customer service.

  • dianamcqueen Diana Cameron McQueen (@dianamcqueen) reported

    @ldragoon I have an account but because I've just been so sporadic with updates, I haven't really sat down and fully figured out how I want to use it. I guess now is a good time as any! I would really love a Facebook Messenger replacement that is universal. Sigh.

  • negroliberals I Am Not Your Negroliberal (@negroliberals) reported

    @Bodasion @drewharwell You think that's the only way of knowing your son has died in war... to open your Facebook Messenger and see his mangled body and broken neck?

  • LandOfHistory Historyland. (@LandOfHistory) reported

    @PaulBavill @HistoryRage DM here. Facebook Messenger. Discord. Email. At your service,

  • WanchopePaulo Paul Chappell (@WanchopePaulo) reported

    @stevep_1973 @anon_opin I contact mine on Facebook messenger. I’ve never seen or heard the bloke. Great service

  • TheOneChameleo1 The_One_Chameleon (@TheOneChameleo1) reported from Atlanta, Georgia

    @bleudawn7 It was through FB messenger, they sent a code to help recover an account of someone I thought was a friend. They'd h@cked his account, and his cousin's. It took minutes.

  • breanna_hatch Breanna (@breanna_hatch) reported

    Got broken up with in the middle of the day over Facebook messenger with no explanation. Happy Friday 🥴

  • RMMangahis Rome Mangahis (@RMMangahis) reported

    @iamdarkmode You can try reaching out to them through their customer support on FB messenger. Pwede nyo rin po gamitin yung help option sa GOMO app to message them.

  • SurvivorsTour22 Survivors Empowered (@SurvivorsTour22) reported

    Warning! Unfortunately, a scammer has hacked my FB messenger account and is asking for gift cards to be sent to the hacker. That is a scam. Nothing is given to Survivors Empowered. Please be aware of this hack. We are so sorry for this trouble!

  • caanticle isekai'd by pokemon jesus (@caanticle) reported

    i can't scroll down past the first 4 names in my Facebook messenger list anymore because name #5 is my mother and she passed away on Thursday. She never saw the last messages i sent her there. i was not aware this would upset me until it very violently did.

  • Kayos_113 Will K (@Kayos_113) reported

    Yay, now on top of a broken phone I'm locked out of facebook messenger. I'm feeling technologically isolated

  • arifshahzad1 Arif Shahzad (@arifshahzad1) reported

    It’s pathetic that the customer service is neither receiving calls, nor replying to emails, whatsapp or fb messenger. They delivered the package with half order and received full payment and now no where to go to complain. Poor service. Lost trust #JDot @_JunaidJamshed

  • chuwidotcom Chuwi Global (@chuwidotcom) reported

    @aubracien12 Please tell us your order number on Facebook messenger, and we will check it out for you. You can also contact our online customer service on the official store.

  • andy_snap Andy Barr (@andy_snap) reported

    Hey @SoEnergyUK have been trying to get in touch - used the Facebook messenger service but no reply in almost 36 hours! How long do I need to wait??

  • NoraDotCodes Nora Tindall, Watchkeeper on Hera's Dream (@NoraDotCodes) reported

    For the last three weeks, @Atlassian, one of the largest B2B software as a service providers in the world, has been unable to serve a small percentage of their customers. What would you do if that happened to Discord? Twitter? What if you couldn't use FB Messenger for 3 weeks?

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