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Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 1
Chittagong, Chittagong 1
Kirchen, Rheinland-Pfalz 4
Atlanta, GA 2
Indianapolis, IN 1
London, England 2
Township of Evan, KS 1
Columbus, OH 1
Lewiston, ME 2
Neustadt in Sachsen, Saxony 1
Papeete, Îles du Vent 1
Youngstown, OH 1
Menifee, CA 1
Gulf Breeze, FL 1
Ottawa, ON 1
Modimolle, Limpopo 1
San Mateo, CA 1
Sainte-Julie, QC 1
Dhaka, Dhaka 1
Varanges, Bourgogne-Franche-Comté 1
Wissen, Rheinland-Pfalz 71
Round Lake, IL 1
Brighton, England 1
Ayer, MA 1
Leipzig, Saxony 1
Caracal, Olt 1
Nantes, Pays de la Loire 2
Houston, TX 1
Sturgeon Bay, WI 1
Tarascon, Provence-Alpes-Côte d'Azur 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • iamthedans
    Dan Simpson (@iamthedans) reported

    tip: if you use fb messenger and have suddenly stopped getting notifications, hold down on the messenger icon to go into app settings, then battery usage, then click on unrestricted (might be labelled something slightly different depending on brand)

  • RosalyndSymes
    Rosalynd Symes (@RosalyndSymes) reported

    @nxcare I need help amending a booking, have tried contacting with you online via fb messenger and by phone. Now trying twitter

  • LenValyrian
    Principal Ava’s DoppleGanger (@LenValyrian) reported

    Guys I just got one of the dads to sign the passport consent form and send over all documents through fb messenger! He asked if we could help bring him back together with his son! I’m crying I feel INVINCIBLE

  • kyddryn
    kyddryn (@kyddryn) reported

    @jdiannedotson Warm hugs. Would it be acceptable to send you something via PM here or FB Messenger? Ok if no, grief is deeply personal. It’s a comforting thing I talk about with friends who are grieving and I’ve no notion if it’ll help but I’m game to try. No religion, promise.

  • MaryBremner8
    Merri-Berri (@MaryBremner8) reported

    @MWEBTweets @mweb We where on the phone nearly 2hrs a week ago the second call your tech’ advised that a tech’ would come out & check no one came. We call weekly due to the pathetic speed -we PAY for 100up/down & never get close! I have forwarded all pvt. details of account holder on FB messenger!

  • pbelleisle
    PBI 🌻 (@pbelleisle) reported

    At no point does it realize it is useless and bail out, getting me to someone who can help. I am now trying to get this resolved via Facebook messenger with "Eduardo". Eduardo's responses to me are - no word of a lie - roughly 30 minutes apart. /3

  • NcWI43
    Nick (@NcWI43) reported

    @FlyFrontier You screwed me over AGAIN! Now I’m trying to use the $200 voucher you sent and it’s only loaded with $125 and expires tonight. Can’t call for help because apparently customers would rather be on hold for hours over Facebook messenger or your website. How can this be fixed?!

  • GenaFord
    Crazzyredhead 🇺🇦 ✈️ planet comic con (@GenaFord) reported

    @WithWigs @PlanetAnimeKC @PlanetComicon I would also send the video to there Facebook messenger should help as well if you go to planet I let them know there so they can get it fixed

  • cdiddy513
    MBA Youngboy™ (@cdiddy513) reported

    @Chelsie___ Absolutely don’t do it. **** them. They cancelled my flight 3 hours before it was supposed to takeoff. And they don’t have any customer service lines lol. You gotta text them or fb messenger them

  • AJpaul84436582
    AJ paul (@AJpaul84436582) reported

    @UBAGroup @OluwadepoJerer1 It is a shame that a transaction of N150,000 dispense error transaction was not reversed since February 3 after several complains via a branch office, Twitter, email and Facebook messenger. This business money for God sake. Pls I need urgent help.

  • CoolSocksBabe
    Cake Pop (@CoolSocksBabe) reported

    Is anyone else experiencing an issue with @Facebook messenger where a message goes unread for hours but then when the person opens it, it says they read it at the same minute you sent it?

  • DTE_Energy
    DTE_Energy (@DTE_Energy) reported

    @Ghostcatlove We want to help as soon as possible. Please send us a private message using Facebook Messenger.

  • ChanceyKnows
    Justin (@ChanceyKnows) reported

    @facebook help! upgraded from iphone 11pro max to 17 pro max, in fb messenger all my chats are gone from 2024 til todays date. the new iphone shows encryption but my old messenger doesn't. i need the message history!!

  • jim_wikel
    Jim Wikel (@jim_wikel) reported

    @BoostCare More lies from Boost Mobile customer service. I asked a rep if they were aware of the cyber security attack on their parent company and I was told no. Boost Mobile has blocked me from messaging them on FB messenger and from commenting on the Boost Mobile FB page.

  • AJinHD
    AJ (@AJinHD) reported

    This week Amazon Prime wouldn’t let me renew my membership with a new card, Facebook messenger keeps saying I have 3 messages even when I have 0, and Lord Twitter is once again showing the whole word his ***. The richest men in the world run these service and they all suck.

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