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Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Matane, QC 1
Township of Evan, KS 5
Graulhet, Occitanie 1
Bayamón, Bayamón 1
Marseille, Provence-Alpes-Côte d'Azur 5
Vertou, Pays de la Loire 1
Paris, Île-de-France 112
Montréal, QC 9
Saintes, Nouvelle-Aquitaine 1
Annemasse, Auvergne-Rhône-Alpes 1
Rennes, Brittany 3
Laval, Pays de la Loire 1
Bogotá, Bogota D.C. 1
Blanzay, Nouvelle-Aquitaine 1
Bouguenais, Pays de la Loire 1
Antananarivo, Analamanga 1
Lille, Hauts-de-France 9
Drancy, Île-de-France 1
Meylan, Auvergne-Rhône-Alpes 4
Herstal, Wallonia 1
Le Vaudreuil, Normandy 1
Annay, Hauts-de-France 1
Wissen, Rheinland-Pfalz 20
Arrondissement de Valence, Auvergne-Rhône-Alpes 1
Étaples, Hauts-de-France 1
Amsterdam, nh 1
Mateur, Banzart 1
Alès, Occitanie 1
Montévrain, Île-de-France 1
Nègrepelisse, Occitanie 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • lukr3sh4_95
    LukeCresha (@lukr3sh4_95) reported

    @cheekyissa @enjoyGLOBE Aw, send them a direct message on the Globe Telecom FB Messenger so they can help you with it...

  • williams57111
    KAREN WILLIAMS (@williams57111) reported

    @facebook For two weeks now I cannot access my conversations on fb messenger or send messages, you are ignoring complaints and doing nothing about it and surprise, surprise people cannot send a complaint to you, shocking service from you.

  • skipper68uk
    Mands 🌷🌺🌻🌼🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@skipper68uk) reported

    And the #facebook app is not working or FB messenger

  • ReynosoRolandC
    Roland ''Josep'' Reynoso (@ReynosoRolandC) reported

    is it just me or is the FB Messenger app down?

  • purps0912
    Gay R 🌈💜🐋🐙 (@purps0912) reported

    @PLDT_Cares Did you even read my message? I said I've been on hold at 171 for more than 40mins now and your FB messenger is also not working @iammvp

  • Grake
    Gra-ke⁷ 😏😼 (@Grake) reported

    @enjoyGLOBE i cannot track my request in your globeone app, FB messenger couldn't address my concern. help please.

  • devgru1980mi
    Christopher Wolford (@devgru1980mi) reported

    @UAPJames @HighPeaks77 I just went through my FB messenger msgs and we last talked July 1st of 2019 and mostly about experiencer related stuff and health issues I was experiencing during that time.

  • lukr3sh4_95
    LukeCresha (@lukr3sh4_95) reported

    @Joker10555 @gomo_ph OMG!...just retry on the GOMO PH FB Messenger...also, there's a chat option on the HELP CENTER menu of the GOMO PH app...try there as well...

  • Alan_J
    AlanJ (@Alan_J) reported

    @BrannanCoady trying to sort out a parking issue with your useless staff. FB Messenger, Whatsapp & email & no help. I want to phone & pay and they're sending me links that don't work. what can you do. I've asked to speak to you a number of times but declined

  • dweitz66
    Dave Weitz (@dweitz66) reported

    @Ticketmaster_NZ I have been trying desperately to reach someone there all week about a ticket transfer issue. Have tried emailing, FB Messenger, and now Twitter. Could someone please DM me so I can get this resolved?

  • MonteWarden1
    Monte Warden (@MonteWarden1) reported

    Help! I have been on FB Messenger w bots and techs for SIX HOURS to resolve an ad issue for a gig (my 202nd AD w NO ISSUES before!) that Fbook can't explain or figure out! @Meta @finkd @facebook

  • zaldytor
    Zaldy Tor (@zaldytor) reported

    @PLDT_Cares @marcusjay2025 Manila Doctor's Villsge Almanza Uno, Las Pinas is also down! No internet service and your FB Messenger bot is not providing real answer as you have suggested. Your poor service is getting to our nerve! @DtiPhilippines reporting this to you. Thank you.

  • Coco_Tee1
    Arlene Jones (@Coco_Tee1) reported

    @AirCanada I have sent a message over a week ago regarding a holding fee that I had pay for when paying for my luggage $135 and I have yet to get a response from my FB messenger!! Why did I have to pay that and when will I get my money back!!! Poor service 🤬

  • Sawertynn17
    Sawertynn (@Sawertynn17) reported

    @bravookil It's somewhat getting popular, but FB messenger was used so overwhelmingly any alternative had a problem of "why not just use mess.?"

  • NarenJaiswal3
    Naren Jaiswal (@NarenJaiswal3) reported

    @SamsungIndia Sent you a DM.. I've escalated the issue via email, whatsapp, call center and also FB messenger.. i was supposed to get a call on thursday but haven't received a single call back till now.. @SamsungMobile @Samsung #notworthbeingaloyalcustomer #Samsung

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