Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

Less
More

facebook-messenger Hero Image

Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 121
Köln, NRW 6
London, England 2
Oldenburg, Lower Saxony 2
Ashburn, VA 2
Niceville, FL 1
Birmingham, AL 1
Castelnovo di Sotto, Emilia-Romagna 1
Colchester, England 1
Manila, National Capital Region 1
Perth, WA 1
Vancouver, BC 1
Portland, OR 1
Paris, Île-de-France 1
Bologna, Emilia-Romagna 1
Central, Central and Western District 1
Lublin, Województwo Lubelskie 1
Aalen, Baden-Württemberg Region 1
Henderson, NV 1
Danville, IL 1
Adelaide, SA 1
Tamuning-Tumon-Harmon Village, Tamuning-Tumon-Harmon Municipality 1
Fishers, IN 1
Puebla, PUE 1
Albuquerque, NM 1
Barrow in Furness, England 1
Mexico City, CDMX 1
Hannover, Lower Saxony 1
Vernon, Normandie 1
Sin-le-Noble, Hauts-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • MichelleThorby1 Michelle Thorby (@MichelleThorby1) reported

    @PureGym absolutely terrible customer service, no option to speak to anybody and have emailed and sent Facebook messenger messages but zero response!!!

  • vndyxozee Zee (@vndyxozee) reported

    Hi @airtransat I need assistance with my reservation. Called your customer service number and waited on hold for 2 hrs+. Also inquired through Facebook Messenger but haven't heard back from any agent. Please advise where can I go for assistance asap thanks!

  • yasrufo Yasmin Rufo (@yasrufo) reported

    @airtransat @BahiaPrincipe I’ve tried to call several times and have been disconnected after two hours. Please can you advise how I can speak to someone about my credit voucher not working. FB messenger not working either….

  • zazaMF zaza (@zazaMF) reported

    @ZusCoffee Hi Zus team,i’ve dm you in fb messenger. Not received favorable response. How could i lodge the complaint or query on reward or upgrading member level.Please help!!!

  • hartti Hartti Suomela (@hartti) reported from Arvada, Colorado

    @twannl Pretty ok. There are some keyboard issues in FB messenger I have not seen on earlier OSes. Also possibly some CarPlay issues (Google Maps froze in a (crappy) rental car).

  • DarciLaRocque Darci LaRocque (@DarciLaRocque) reported

    @phonak He doesn't have a phone.....just the hearing aid and tv which is NOT working and your support has still not answered on fb messenger

  • infosecbuff Jay Elloso (@infosecbuff) reported

    @flyPAL Need some help. You FB messenger response is taking so long. I haven't received a PAL Web e-Receipt for one of the itinerary changes I made. I need this for an insurance claim.

  • yasrufo Yasmin Rufo (@yasrufo) reported

    @airtransat I’ve tried to call several times and have been disconnected after two hours. Please can you advise how I can speak to someone about my credit voucher not working. FB messenger not working either….

  • teresajoyp TJ Panganiban (@teresajoyp) reported

    @pldt @PLDT_Cares @PLDTHome I've tried 171 on my landline, tried FB messenger, not getting any help from your IVR or bots. Can anyone help?

  • ShaneLevitt11 Shane Levitt (@ShaneLevitt11) reported

    @Michael1979 It’s a well known fact that Otto Van Bismark preferred Snapchat and if worst case scenario FB messenger, but the real problem was not enough charging ports and the lack of 4g

  • dipredefined Dip (@dipredefined) reported

    @oneplus @OnePlus_Support facebook messenger keeps crashing on my #oneplus9; i've updated the version+restarted my device still not solved. This is really annoying! when will #oneplus fix this?

  • MekaByt3 MekaByt3 (@MekaByt3) reported

    @ChronopostSAV not sure if you guys actually care about customer service ?? Have tried using the fb messenger service but you guys never get back to me. You have been sitting with my parcel for nearly half a month with no updates on tracking info. Can someone please contact me.

  • felixologyy_ Brook luvs jiung 🦋 (@felixologyy_) reported

    I tried calling my dad 4 times on Facebook messenger since my phone bill wasn’t paid and I don’t have service but it’s just doing that like beeping thing. I just need to get out of this house

  • SANDEECARBRAWL just saying🐴❄🌀 🌊 (@SANDEECARBRAWL) reported

    @SenWhitehouse I wonder if any of the Secret Service have Facebook Messenger? I know I shut mine off because it would show and save my regular text messenger on my phone. I guess they have multiple phones personal and then government that's extra secure with no personal stuff.😔

  • queenoid queenoid (@queenoid) reported

    @KLM Look for my DM! I don’t need to tweet all of this publicly. BUT you need to shut down that fake Facebook Messenger account!

Map Check Current Status