Facebook Messenger Outage Map
The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Facebook Messenger users affected:
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Multimedia
Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Wissen, Rheinland-Pfalz | 103 |
| Köln, NRW | 3 |
| Oldenburg, Lower Saxony | 2 |
| Ashburn, VA | 2 |
| Bologna, Emilia-Romagna | 1 |
| Central, Central and Western District | 1 |
| Lublin, Województwo Lubelskie | 1 |
| Aalen, Baden-Württemberg Region | 1 |
| Henderson, NV | 1 |
| Danville, IL | 1 |
| Adelaide, SA | 1 |
| Tamuning-Tumon-Harmon Village, Tamuning-Tumon-Harmon Municipality | 1 |
| Fishers, IN | 1 |
| Puebla, PUE | 1 |
| Albuquerque, NM | 1 |
| Barrow in Furness, England | 1 |
| Mexico City, CDMX | 1 |
| Hannover, Lower Saxony | 1 |
| Vernon, Normandie | 1 |
| Sin-le-Noble, Hauts-de-France | 1 |
| North Canton, OH | 1 |
| Kraków, Województwo Małopolskie | 1 |
| Perth Amboy, NJ | 1 |
| Kemptville, ON | 1 |
| Øster Halne, North Denmark Region | 1 |
| Kirkcaldy, Scotland | 1 |
| Litchfield, NH | 1 |
| Clermont, FL | 1 |
| Istres, Provence-Alpes-Côte d'Azur | 1 |
| Maria da Fé, MG | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Jo Malone London
(@JoMaloneLondon) reported
@JennyJellyJoy Hello Jenny, we're sorry to hear this and want to help. Please kindly forward your telephone number and email address via Facebook Messenger and a member of our Consumer Care team will be in touch to address your concerns.
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Craig Murphy
(@CAMURPHY) reported
@mtaulty @WhatsApp Reading this and looking at the box image near the end, if we're on Fb messenger, it appears we're already signed up to the problem!
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Nikka Chu
(@nikkachu0521) reported
@grabph @grabph I cashed in from my mobile banking app and it's still not reflecting in my GrabPay. You customer service is terrible and no one is replying in FB messenger and email ticket is being ignored. (169109147)
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Patrik Zelena
(@zeletrik) reported
@SuperSaf The main problem with IMs that everybody has to use one or you need to have a lot of them installed. In Europe the majority of the people uses Facebook and FB messenger. A reasonable size group may use Viber for IM but basically that's all, so we doesn't reall have an option
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Rosie Parsons
(@Ros1eParsons) reported
@PenelopePSK @ArgosHelpers That’s rubbish! I had a similar problem recently and the only way I got a response, was through FB messenger.
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Christoph Möbius
(@chrimbs) reported
@portree_kid That's not the point. If the reasons they mention for taking down Parler hold for other apps as well then why are Facebook messenger, Telegram, Signal, FaceTime, etc still available? And since Signal experiences a boost lately - will Signal be next in line to be banned?
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Nikhilesh Nadkarni
(@canikhilesh) reported
from
Panaji, Goa
Considering privacy issues I deleted Facebook messenger. And will be switching soon to @signalapp from whatsapp
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Raj Gajera
(@raj221003) reported
@czwevents @qatarairways They have worst customer service team. I have contacted over phone, email, twitter and Facebook messenger for my refund. It has been six months I haven’t received yet. Worst customer services team
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Louise Clarke
(@LouiseC49324492) reported
@GAMEHelps I have sent private DM, private Facebook messenger messages and a complaint through resolver yet have had no resolution or confirmation of return. Terrible customer service @GAMEHelps @GAMEdigital
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Naomi
(@ponderingisgood) reported
@RichardAScott The issue is that ultimately you have to go with the service that the people you want to talk to are on. I've been stuck with WA and Facebook Messenger for years just because there's no way I could convince everyone to move to a different service...
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Pardi P
(@spicyketup) reported
i might cancel my phone service 🤔 i don’t message or call anyone besides my mom and tia but i can use Facebook messenger or something 🤔
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me∀nderthal 👨🏼🎨
(@mattriarchal) reported
@WritingnAfraid I treat all syntax and grammar rules as suggestions and focus on my own diction Then i write each line as if i'd been speaking in real life (accounting for pauses) or like messages on fb messenger (accounting for broken/pieced out chat bubbles) HAHA
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Tracey Keilty
(@TKeilty) reported
@Matalan How do we contact if we have half the goods we expected. No manned phone line the Customer Service email is bouncing back. FB messenger you don’t respond to. I have tried sever times to email but it just isn’t going though. Please advise...
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Jonathan Phillips
(@DigitalJonathan) reported
from
Bristol, England
Help me network. I’m not comfortable with using WA or FB messenger any more, so will go wherever my network go. What are you thinking?
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Pao
(@pi_11010) reported
Had a problem with @PLDTHome. Reported it via FB Messenger @ around 7am. They called and resolved it @ 12nn. I was actually worried that it won't be resolved because I just filed a ticket online. Nicely done.
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