Facebook Messenger Outage Map
The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Facebook Messenger users affected:
Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Fort Worth, TX | 1 |
| Tegucigalpa, Francisco Morazán | 2 |
| Dinas Powys, Wales | 1 |
| London, England | 5 |
| Township of Evan, KS | 2 |
| El Paso, TX | 1 |
| Hoisington, KS | 1 |
| Orlando, FL | 1 |
| Stockholm, Stockholm | 1 |
| Tunis, Tūnis | 1 |
| Woodbury, NJ | 1 |
| Ciudad Jardín, MEX | 1 |
| Oxford, England | 1 |
| Paris, Île-de-France | 8 |
| Laval, QC | 1 |
| L'Union, Occitanie | 1 |
| Sarreguemines, ACAL | 1 |
| Göteborg, Västra Götaland | 1 |
| Indianapolis, IN | 2 |
| Saint-Marcel, Auvergne-Rhône-Alpes | 1 |
| Spring, TX | 1 |
| Mendoza, MZ | 1 |
| Saltillo, COA | 1 |
| Aix-en-Provence, Provence-Alpes-Côte d'Azur | 1 |
| Reading, PA | 1 |
| Lille, Hauts-de-France | 1 |
| Sotteville-lès-Rouen, Normandy | 1 |
| Roanoke, VA | 1 |
| Bidart, Nouvelle-Aquitaine | 1 |
| Abingdon, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Ash (@catflapper89) reported@taylo83 Embarrassing. If it’s not fans causing trouble you’ve got chairman offering people out on Facebook messenger
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TomasSanchez (@TomasSanchezIN) reported from Lawrence, Indiana@metronetfiber Customer Care has no info on my outage. FB messenger has auto reply about not what wanting to hear and to contact customer svc (expect same here). Website is to have area to check status of service and there is NONE. Over couple hours lost already.
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Official_Excel (@AjiloreMatthewA) reported@GOtvNg Hello good afternoon. Please I made a payment to my Gotv and it’s not reflecting on the account I tried reaching through the FB messenger channel but no response. Please help me restore my view. IUC:7528113902
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Darren Ryder (@dazryder) reported@DFS can someone contact me about my order please, getting frustrated with your colleagues on the phone and Facebook Messenger 😡 I’ve never experienced such bad customer service.
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Oakmere Shanan (@plwtexas) reportedMy sister was recently scammed online. Via @facebook messenger and @google chat. Someone she trusted was hacked and she was told to send @Apple gift cards -of course. Seems all these companies could help more shutting scammers down. They're pervasive on FB.
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Kim (@xxx_kimbo_xxx) reportedUPDATE: Due to an influx of bot accounts trying to infiltrate the THH Facebook Group, we have now closed membership requests. Please DM me directly to report any problems relating to the group, as FB messenger is still not working properly. Thanks all.
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coffeethenquestions (@coffeethenquest) reported@vodafoneNZ The problem remains unresolved and I’m getting no responses on FB or FB messenger. Can we get some actual help please?
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Adina McDonald (@mcdonald_adina) reported@maildotcom I have been unable to access my email for the 3rd day. Submitted issue thru your online help.. no response. Contacted thru Facebook messenger got a reply at 1:15am EST we were closed. I need access to my email this is not acceptable.
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saket sharivastava (@saketverma29) reported@flomattressin @flomattresscare Ordered 72x66x8 mattress, got 72x66x7 but charged full price. Sent videos/photos as asked via FB Messenger—now ignoring me. Demand replacement! Worst service. #FloMattress #ConsumerComplaint
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Clinton Greenway (@GreenwayClinton) reportedPLEASE MESSAGE ME ON FACEBOOK MESSENGER GLENN GREENWAY AND MY PICTURE IS MY HEAD IN A BOAT.... THE OTHER ACCOUNTS ARE HACKED... Please help this has honestly made me get arrested and put into the psyche ward multiple times.. THANKS
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AlanJ (@Alan_J) reported@BrannanCoady trying to sort out a parking issue with your useless staff. FB Messenger, Whatsapp & email & no help. I want to phone & pay and they're sending me links that don't work. what can you do. I've asked to speak to you a number of times but declined
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daniel murphy (@danielkerry) reported@AllianzIreland Hi is it possible to renew my car insurance today I have tried my online account it's not working. Emails I'm getting no response By phone it's taking too long Facebook messenger hasn't got a response back either What's going on?
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Johnson Ruben (@JohnsonRuben10) reported@lindsey_lou_476 It alright but don't hesitate to reach out to him in any way he help me recover my IG and FB messenger account when I lost them
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The Marvelous Mr. Malone (@MPMALONE) reported@AirCanada On 2/24/23 I submitted a question to your customer service both via Facebook messenger and Twitter DM. I have not received a response through either method of communication. I think this is really a poor example of customer service.
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Jim Safranek (@jimsafranek) reported@PaleoLaura I contacted the FOP admin Jason Robert Patton via fb messenger to find out what the problem is.