Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 93
Köln, NRW 3
Nantes, Pays de la Loire 2
Adelaide, SA 2
Guadalajara, JAL 2
Oldenburg, Lower Saxony 2
Ashburn, VA 2
San Mateo, CA 1
Sainte-Julie, QC 1
Dhaka, Dhaka Division 1
Varanges, Bourgogne-Franche-Comté 1
Round Lake, IL 1
Brighton, England 1
Ayer, MA 1
Leipzig, Saxony 1
Caracal, Olt 1
Houston, TX 1
Sturgeon Bay, WI 1
Tarascon, Provence-Alpes-Côte d'Azur 1
Salisbury, England 1
Chatham, England 1
Lewiston, ME 1
Knoxville, TN 1
Saint-Pierre, Réunion 1
Talmont-Saint-Hilaire, Pays de la Loire 1
Tucson, AZ 1
Alness, Scotland 1
Bourges, Centre-Val de Loire 1
Castle Cary, England 1
Belleville, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • shapermint Shapermint (@shapermint) reported

    We're sorry for all the trouble, @Exposeoflife. We just spoke with Danielle L. Singleton, but we're not sure if this is you. Erica replied to you via FB Messenger. Please check on that.

  • JudgeFactor Judge (@JudgeFactor) reported

    @maynilad We haven't received our bill yet. I have tried contacting your Customer Service but your hotline 1626 doesn't work. Your Facebook Messenger also doesn't work!

  • JamieBa11837462 Jamie Barnes (@JamieBa11837462) reported

    @NianticHelp I'm trying to communicate with friends to join a raid via Facebook messenger, but Pokemon Go keeps closing the chat bubble. Makes it really difficult and annoying to set up remote raids. Any chance you could fix this please?

  • AerinMoriarty Ærin Moriarty (fae/they) 🏳️‍🌈♿ (@AerinMoriarty) reported

    Has Facebook Messenger made changes to group privacy settings? My mother is getting notifications for a MESSENGER CHAT she's not in... I don't see any way to create a public group, is there a security issue right now? #ITSec @Facebook @FacebookMessage

  • CrossConversion Cross Conversion Media (@CrossConversion) reported

    Never did I quite picture myself as being a "Customer Service Rep" but I've setup the Voices For Christ Facebook Messenger account on my laptop, so...here we are!

  • CatrionaRoberts Catriona Roberts - Cat Roberts | Proofreader (@CatrionaRoberts) reported

    @EE Ha! Two calls (yesterday and today) and currently in a 3 hours Facebook messenger chat and we are still nowhere near to them even beginning to tell me what the problem with my order/delivery is. This is absolutely ridiculous. Wish I had gone to a different company.

  • jjumil (@jjumil) reported

    help i have messaged abt 60 randos on fb messenger to get rid of all my stuff

  • tip_mg Tiffany Meekins (@tip_mg) reported

    @Facebook PLEASE HELP I have been locked out of my account for two weeks due to a hacker! I really need access to fb messenger !!!!! I haven’t heard from your team in almost two weeks! Is there a call center ?

  • DEANDRASPINNER DEANDRA SPINNER (@DEANDRASPINNER) reported

    Yo @coles is pissing me off. I’m missing items from my delivery I paid for & I cannot get in touch w fkn ANYONE at this company. **** customer service. I’ve tried to call, text (they have a text option & NO ONE responded), tweeted them last night & FB messenger & heard NOTHING 🦗

  • MalikRochdi Malik Rochdi (@MalikRochdi) reported

    @UntamedAcademic @SamLMontano Exactly, and with cross-platforms such as FB Messenger and IG DMs, you could reach a significant amount of people with 1 portal and actively let them respond if they need help. (Even post disaster) We have so many 1 way warning dissemination channels, this would be a great 2 way

  • dialoglk Dialog Axiata (@dialoglk) reported

    @the_dempaa Hi, We would humbly request to inbox the connection details along with the error message you receive when checking data usage through the portal to check and assist further. Please note once connected via WhatsApp or FB Messenger, please type * agent * and wait for a (1/2)

  • Avantikatewari Avantika Tewari (@Avantikatewari) reported

    “Reliance’s JioMart—an expanding, groceries-focused online marketplace—into its messaging service. It would be as if Americans could buy or sell products over Amazon while on Facebook Messenger, using Facebook Pay.”

  • Roch1802 Rochelle (@Roch1802) reported

    @Metro_Fibre I don't have a ticket number as I was put on hold for 15 minutes by your call centre yesterday, so i put the phone down. I have sent my details via Facebook Messenger. Why cannot you give us a general update, as this is affecting everyone in the Jhb South area.

  • acadianrunner Matthew (@acadianrunner) reported

    @montanaman842 @atrupar Public posts? No. It's a media outlet. If they demanded removal, it could be an issue. If private Facebook messenger, and no warrant , it would definitely be a problem. Fox and crew are so excited to find smoking guns they often don't realize there is no smoke and no gun

  • Georgi_xox George (@Georgi_xox) reported

    @altontowers I have been trying to rebook some tickets that were cancelled due to lockdown (you still have the money), I have sent you messages by Facebook messenger and Twitter but I have not received a reply! Please can someone help me with this 😩

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