Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 115
Köln, NRW 3
London, England 2
Oldenburg, Lower Saxony 2
Ashburn, VA 2
Colchester, England 1
Manila, National Capital Region 1
Perth, WA 1
Vancouver, BC 1
Portland, OR 1
Paris, Île-de-France 1
Bologna, Emilia-Romagna 1
Central, Central and Western District 1
Lublin, Województwo Lubelskie 1
Aalen, Baden-Württemberg Region 1
Henderson, NV 1
Danville, IL 1
Adelaide, SA 1
Tamuning-Tumon-Harmon Village, Tamuning-Tumon-Harmon Municipality 1
Fishers, IN 1
Puebla, PUE 1
Albuquerque, NM 1
Barrow in Furness, England 1
Mexico City, CDMX 1
Hannover, Lower Saxony 1
Vernon, Normandie 1
Sin-le-Noble, Hauts-de-France 1
North Canton, OH 1
Kraków, Województwo Małopolskie 1
Perth Amboy, NJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • twiddlemeister Dave (@twiddlemeister) reported

    @azd_lowry @EwanToo I vaguely remember having a similar issue with Facebook Messenger and “Sony Messenger” on my old Sony phone. Both supported SMS and it got so confused.

  • ejikinadhaus DokiOloye (@ejikinadhaus) reported

    @AngelaAnene2 @AkwariCharles I deactivated my Facebook messenger cos of this. It's heartbreaking I can't help as much as I used to do

  • _allllllyxo alixxxxx (@_allllllyxo) reported

    Is anyone else having problems with Facebook messenger after updating to iOS 15 or is it just me

  • vicparis2011 vik (@vicparis2011) reported

    @BritishGasHelp I have had numerous problems called you 3 times, fb messenger you and no answers. Diabolical service and company 😡

  • JamieDigitall Jamie (@JamieDigitall) reported

    Anyone in the UK having trouble reporting on Facebook messenger ads? I’m seeing no data in ads manager even though I know there are conversions #fbads

  • Susan81885427 Susanberg (@Susan81885427) reported

    @childrensplace - I've placed multiple complaints to your customer service e-mail, Facebook messenger & call centre. No one is getting back to me!!! What is the information of your complaint liason? I require a follow up!

  • VERGILRAHUL RAHUL CHAUHAN (@VERGILRAHUL) reported

    blackmail him and threating him that he will upload that video on internet to prove that he send me video on Facebook Messenger sir need help in tracking down the culprit as my brother is very emotional and if that video get leaked he will lose his stability please help

  • nubbedy Sara Powell (@nubbedy) reported

    @premierinn - What do I need to do to get somebody to respond to my issues? Been trying since August - used feedback form, FB Messenger, tried phone numbers but nothing...

  • iamjustlise Just. Lise. Jedilorian Empress (@iamjustlise) reported

    And If sending tweets out into the void can help me un jumble thoughts when Facebook messenger and discord have been hating on me lately? Guess I do what I can do.

  • pdhamilton Dan Hamilton 🇺🇸🏳️‍🌈 (@pdhamilton) reported

    @AirCanada Due to failure of your gate agent to board my flight by zone number, there was no overhead bin space available and now my checked bag is missing. I reached out by FB messenger and Twitter DM. No response. Can’t reach you by phone. Your customer service is dreadful!

  • sandygal Sandra Greenwood (@sandygal) reported

    @VirginExp I have been trying to speak to some one all weekend & I have had no contact at all why can’t anyone help me I’ve tried email Facebook messenger & Twitter & no reply live chat does not exists how can a customer speak to customers service it’s a joke 😡

  • marta_kaczmarek 🌸 (@marta_kaczmarek) reported

    Terrible customer service via Facebook messenger @adidas 👎🏼

  • _frankilynn_ fråñkïłÿńñ😈👹💸 (@_frankilynn_) reported

    idk if i miss my ex or if i’m mad i got broken up with on facebook messenger. 😭😩

  • KimberlyFriese kimberly friese (@KimberlyFriese) reported

    @washingtongas Been on hold for over an hour. Tried stopping service online as I am moving out of state but online says error and that I must call. Tried fb messenger like the recording says and no response either guess next step will be to contact the Virginia state corporation commission.

  • TonySte73104503 Tony Stevens (@TonySte73104503) reported

    @CathAldous78 @IHGhotels They haven’t responded to six emails, a Facebook Messenger letter or twitter. Pretty bad customer service period

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