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Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Neustadt in Sachsen, Saxony 1
Papeete, Îles du Vent 1
Youngstown, OH 1
Menifee, CA 1
Gulf Breeze, FL 1
Ottawa, ON 1
Modimolle, Limpopo 1
San Mateo, CA 1
Sainte-Julie, QC 1
Dhaka, Dhaka 1
Varanges, Bourgogne-Franche-Comté 1
Wissen, Rheinland-Pfalz 84
Round Lake, IL 1
Brighton, England 1
Ayer, MA 1
Leipzig, Saxony 1
Caracal, Olt 1
Nantes, Pays de la Loire 2
Houston, TX 1
Sturgeon Bay, WI 1
Tarascon, Provence-Alpes-Côte d'Azur 1
Salisbury, England 1
Chatham, England 1
Lewiston, ME 1
Knoxville, TN 1
Saint-Pierre, Réunion 1
Talmont-Saint-Hilaire, Pays de la Loire 1
Adelaide, SA 2
Tucson, AZ 1
Alness, Scotland 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • jem_zero
    jem z. ✨ (@jem_zero) reported

    @ericsmithrocks help i actually called my AP Lit teacher out in fb messenger after years of having her page bookmarked because she doubted i could be a writer rather than an artist surprise i’m both AND i only cry about writing two or three times a quarter, so take that!

  • Deismagames
    Deisma (@Deismagames) reported

    @chron that makes no sense. emergency services can be accessed through all radio antennae. your facebook messenger does not and will only go through you subscribed service provider. lets be real, the idiot just didnt know how to dial 911.

  • f1_daz
    Darren 🧡 (@f1_daz) reported

    @eonenergyuk I have attempted to use your FB messenger service to you but even though your digital bot says they will get a digital energy specialist to help ASAP, I’ve had no reply since my original question on TUESDAY!

  • JonathanFuller8
    Jonathan Fuller (@JonathanFuller8) reported

    @claires Hi, I have an issue with my online order but can't get through on the phone, via email or facebook messenger. Can anyone help before the order is despatched to the wrong address?

  • amaditalks
    Mx. Amadi Lovelace (@amaditalks) reported

    Doing some iPad maintenance for my mom and cleaning things up and I just deleted 23 separate Facebook Messenger scams from accounts that were spoofing her FB friends and some of our family. All of them were from the last two weeks. I had no idea the problem was so widespread.

  • Robert669236330
    Robert666 (@Robert669236330) reported

    @SoraiaLovx Why not here but if you prefer Facebook Messenger I'm down

  • Christi06041918
    Christine Joannou (@Christi06041918) reported

    @KLM May you please point me in the right direction as I am getting no help and no understanding regarding my situation. I have called customer care, emailed reservations team, spoken to several agents on WhatsApp and Facebook messenger and I am going around in circles!

  • WinAero6002
    Win Aero (@WinAero6002) reported

    @facebook hello, i tried logging in to my fb messenger acca nd it no work, i try again and no work? Can you fox this problem? Thanks.

  • Sandeep71517088
    Sandeep Singh (@Sandeep71517088) reported

    @messenger @halloweenmovie @jamieleecurtis Dear Facebook team my facebook messenger message are not going please slove my problem

  • spookysindy
    ✈️💙ֆքօօӄʏ ֆɨռɖʏ † ✞ 🎃👻👹😈😱🎈🇬🇧👑🥀 (@spookysindy) reported

    Will never shop at @AldiUK again. My local store treated me appallingly recently. No customer complaints department just customer service. Also awfully treated on Facebook messenger. It appears the disgusting treatment of customers does not end at store level. 😡🤬 #AldiUK

  • RuthMax43876756
    Ruth Maxwell (@RuthMax43876756) reported

    @Matalan @Matalan your customer service is shocking. I ordered on 5/10, due for delivery by 10/10. No email to say dispatched. Contacted CS by email and fb messenger and still no further forward. Where is my parcel?

  • Obzyer
    Obzyer (@Obzyer) reported

    I have now reached out to twitter,help via the app and on Instagram and Facebook messenger but no reply on hear from anyone l been waiting a long time

  • cocobean83
    john rawlings (@cocobean83) reported

    @eon_next your customer service has become a joke. How can you have gotten so bad? I have been trying whatsapp, twitter and Facebook messenger for a week and have had no response on any of them?

  • spookysindy
    ✈️💙ֆքօօӄʏ ֆɨռɖʏ † ✞ 🎃👻👹😈😱🎈🇬🇧👑🥀 (@spookysindy) reported

    Will never shop at @AldiUK again. My local store treated myself appallingly recently. No customer complaints department just customer service. Also awfully treated on Facebook messenger. It appears the disgusting treatment of customers does not end at store level. 😡🤬

  • JonathanFuller8
    Jonathan Fuller (@JonathanFuller8) reported

    @ClairesEurope Hi, I have an issue with my online order but can't get through on the phone, via email or facebook messenger. Can anyone help before the order is despatched to the wrong address?

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