Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 119
Köln, NRW 6
London, England 2
Oldenburg, Lower Saxony 2
Ashburn, VA 2
Birmingham, AL 1
Castelnovo di Sotto, Emilia-Romagna 1
Colchester, England 1
Manila, National Capital Region 1
Perth, WA 1
Vancouver, BC 1
Portland, OR 1
Paris, Île-de-France 1
Bologna, Emilia-Romagna 1
Central, Central and Western District 1
Lublin, Województwo Lubelskie 1
Aalen, Baden-Württemberg Region 1
Henderson, NV 1
Danville, IL 1
Adelaide, SA 1
Tamuning-Tumon-Harmon Village, Tamuning-Tumon-Harmon Municipality 1
Fishers, IN 1
Puebla, PUE 1
Albuquerque, NM 1
Barrow in Furness, England 1
Mexico City, CDMX 1
Hannover, Lower Saxony 1
Vernon, Normandie 1
Sin-le-Noble, Hauts-de-France 1
North Canton, OH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • iamimalik Irfan Malik (@iamimalik) reported

    @StarbucksUK is your customer service team even operating. I ve tried ringing, fb messenger and email and I still can’t get any response. Need assistance ASAP. Really poor #poorcustomerexperience no

  • BagpussWakey Jeff Bagnall (@BagpussWakey) reported

    @marksandspencer dreadful customer service today. Contacted you by tweet and Facebook messenger. On neither occasion have you had the courtesy even to reply.

  • shabbsymagoo aniela zaba (@shabbsymagoo) reported

    @Iberia_en I'm going a bit crazy please can someone contact me - form on website doesn't work, facebook messenger doesn't work and on the phone the operator says that Iberia knows nothing of the new UK restrictions... please could you contact me to help me claim a voucher

  • Hawley1Cathy Cathy Hawley (@Hawley1Cathy) reported

    @SendaCakeNow I just sent 2 Christmas bundle explosion boxes . One exploded and the other didnt. Since dec 22 I have been trying to reach customer service.. emails, phone calls. Facebook messenger assist without success. Pls advise

  • CCKear Caragh Nolan (@CCKear) reported

    @TwitterSupport hi, I used to be able to share tweets directly from Twitter to Facebook Messenger using share icon. This doesn’t work for me any longer for messenger only. When I share it now, the tweet posts on FB messenger as a blank square. Can you please help?

  • EmzRaven Emz Raven (@EmzRaven) reported

    @yoursclothing I need help. Have contacted in all ways possible but had no response. Live chat won't work, no response to contact form, fb messenger or even on a post on the fb page, despite yours replying to other comments on that post.

  • JobsCatalan Jovie Catalan (@JobsCatalan) reported

    @Converge_CSU What is the best way to contact your customer service via internet that can reply immediately? I dm you in twitter I messaged you in facebook messenger I emailed your customer service email No reply until now.

  • Tessaraphael Tessa Raphael (@Tessaraphael) reported

    @EntertainerToys can you respond to my messages on both Twitter and Facebook messenger!! Your customer service is shocking!! @EntertainerToys

  • np202000 anp2020 (@np202000) reported

    @WeTheInevitable Having trouble sharing your posts. Facebook messenger receivers cant open

  • kctuckness1 kctuckness ⭐️⭐️⭐️ (@kctuckness1) reported

    My FB messenger is down and so is my WhatsApp!!! For the hundreds of you sending messages this is why I can’t respond!!!!! So sorry! Hopefully fixed soon!!!!! Stay the course!!

  • iirishaidy Ade (@iirishaidy) reported

    @piersmorgan please go read a message left in your Facebook messenger...very serious issue. Please help

  • missgrumpy83 Tasha Jones (@missgrumpy83) reported

    @tommeetippee_UK need help with a broken product please. Tried email via site fb messenger but no reply

  • Imi_cycles Imogen Hines (@Imi_cycles) reported

    Niche Google Pixel problems Facebook Messenger chats full of unintended gifs

  • HellBunny Hell Bunny (@HellBunny) reported

    @lyndseydotglass Hey! So sorry about this, please get in touch with Customer Service via Facebook Messenger xxx

  • _czepluch Jacob Czepluch (@_czepluch) reported

    @_franzihei My biggest problem is that in Denmark it somehow became the norm way back to use Facebook messenger for everyone. This makes it way harder for me to delete facebook entirely.

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