Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 11
Pasig City, National Capital Region 2
Toronto, ON 2
Sebastian, FL 2
Burke, VA 2
East Corinth, VT 1
Cedar Rapids, IA 1
Arrondissement de Poitiers, Nouvelle-Aquitaine 1
Berlin, Land Berlin 1
West Lafayette, IN 1
Kennewick, WA 1
Auckland, Auckland 1
Lacey, WA 1
O'Fallon, MO 1
London, England 1
New Delhi, NCT 1
Stillwater, OK 1
Bruguières, Occitanie 1
Windsor, ON 1
Canton, NY 1
San Jose, CA 1
Plantation, FL 1
Surrey, BC 1
Thionville, ACAL 1
Miguel Hidalgo, CDMX 1
Pune, MH 1
Moncton, NB 1
Saint-Martin-d’Hères, Auvergne-Rhône-Alpes 1
Edmonton, AB 1
Braunschweig, Lower Saxony 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • TomWood97116551 Tom Wood (@TomWood97116551) reported

    I have sent the info required, but no one has got back to me. I have now phoned, emailed, wrote a letter, sent information via Facebook messenger and tweeted and still no one has contacted me. Great customer service.

  • BIGBANKBAYSIA 🍬🍭 (@BIGBANKBAYSIA) reported

    “Problem loading fleets” GOOD. sick of seeing y’all at the top of my screen like this fb messenger or some foh

  • nav6370 Nav (@nav6370) reported

    @SamsungMobile - upgraded to android 11 , now Facebook messenger bubbles not working?? Any ideas, oh and hard reset not working on S20 plus

  • adokwei_savage SAINtJHN alter ego ✝️ (@adokwei_savage) reported

    Annoying thing is y’all be online too and never respond to ****, either on Facebook messenger or WhatsApp @busy_gh appalling service

  • WritingMichaelA Michael Archambault 💻 (@WritingMichaelA) reported

    @chriswelch Also been happening on my end. Does the issue affect the Facebook Messenger app, as I feel it’s been happening there too?

  • lizzy_cakes1 Liz Allardyce (@lizzy_cakes1) reported

    @foco_uk your customer service is non existent. I have tried via email, Facebook messenger and here. Nothing. Still no package either.

  • Subutrip76 Subrat Tripathy (@Subutrip76) reported

    @HyundaiIndia - Dear Hyundai Motors Customer Service Head, my self Subrat Tripathy, owner of 2019 Creta..OD 02BC 2744. please help me..refer to my issues in Facebook messenger..is Hyundai loosing it's Aura..??

  • JRmarsh_all Jar Jar from Gungan city (@JRmarsh_all) reported from Washington, D.C., District of Columbia

    Today: 1. my customer service call was disconnected after 55+ minutes of being put on hold 2. My Facebook messenger conversation yielded me similar "I'm sorry I can't help, but how are you feeling?" consolations 3. A random Twitter DM interaction that @VerizonSupport suggested

  • Kirsty66481408 Kirsty (@Kirsty66481408) reported

    @verynetwork can someone please call i have fraud on my account and cannot get through to customer service. I am on my 41st attempt. I have tried on facebook messenger and was told you don't call people. There is fraud on my account. I need someone to call me!! Thank you

  • holland_barrett Holland & Barrett (@holland_barrett) reported

    @lisagooch3 Hi Lisa, Facebook messenger has been experiencing problems. Please try this again as we've just done a test message and this it working fine :) H&B

  • fuyuyu_sn0w 冬 @module 7 last due dec 18 fri‼️ (@fuyuyu_sn0w) reported

    idk if fb messenger is broken again or if my internet signal is just trolling with me.

  • itsoumya Soumya (@itsoumya) reported

    @OnePlus_Support I've already did the same through fb messenger, but not getting any solution. And also service center told me it's software 'may be' fix in future update... Please focus on your existing device instead of delivering new device in every month. oneplus 6 was best android experience

  • CDavis1851 Cari Davis (@CDavis1851) reported from Tacoma, Washington

    @SkinStore The "DM us" is apparently this company's way of hiding their lack of customer service. I have DM'd here, messaged on FB Messenger, and numerous messages on their website. Stay away from Skinstore!

  • The_Misanthrope Ernesto Nañez (@The_Misanthrope) reported

    @DBFig In the end I ended up connecting a discord dice bot to facebook messenger, just because it's the only way I've found everybody could join, on time, no tech issues as they could just use their cellphones if needed be. But Roll20 for people at least familiar with computer wins out

  • linda_mcc Linda McEvoy (@linda_mcc) reported

    @BootsUK I’m so disappointed as an order I really wanted you to get right went wrong. Could you please help. I’ve always been happy with the service. Order number 383207801. I’ve emailed and messaged you on Facebook messenger

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