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Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kirchen, Rheinland-Pfalz 14
Munich, Bavaria 1
Township of Evan, KS 3
Köln, NRW 1
Warsaw, Mazovia 1
Vancouver, BC 1
Quezon City, Metro Manila 1
Fort Worth, TX 1
Tegucigalpa, Francisco Morazán 2
Dinas Powys, Wales 1
London, England 4
El Paso, TX 1
Hoisington, KS 1
Orlando, FL 1
Stockholm, Stockholm 1
Tunis, Tūnis 1
Woodbury, NJ 1
Ciudad Jardín, MEX 1
Oxford, England 1
Paris, Île-de-France 7
Laval, QC 1
L'Union, Occitanie 1
Sarreguemines, ACAL 1
Göteborg, Västra Götaland 1
Indianapolis, IN 2
Saint-Marcel, Auvergne-Rhône-Alpes 1
Spring, TX 1
Mendoza, MZ 1
Saltillo, COA 1
Aix-en-Provence, Provence-Alpes-Côte d'Azur 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • ConsettBlackFC
    Deano NUFC (@ConsettBlackFC) reported

    @VOXI_UK I'm trying to contact you on voxi webchat, sent you a dm on here and Facebook messenger and nothing. Your service is shocking.

  • ktiewllr
    ♡ Katie ♡ (@ktiewllr) reported

    @ilmakiage @ArsenalWFC Please can you respond to my DM I have not received my order it's been delivered elsewhere and I cannot get in contact with anyone to resolve this issue Noone is replying to me via email or facebook messenger

  • SJ_ELF25
    devin😍💙👑🐯 (@SJ_ELF25) reported

    @unionbankph Please help. My online app got deactivated and the contact number, fb messenger and email doesn't work. Who do I reach out too?

  • shii_kabue
    sweetCaroline (@shii_kabue) reported

    @PayPal @AskPayPal i need assistance with my account.I would like to talk to someone for immediate and proper assistance.Kindly don’t refer to the help center or the Facebook messenger.Please get someone to reach out to me ASAP.Alternatively tell me how i can reach out to someone

  • HybridProphecy
    Jack° 🎗 (@HybridProphecy) reported

    Does anyone else have issues with Facebook Messenger not sending notifications a lot of the time? It's been like that for a year or so for me. I probably get notified for about two thirds of my message overall.

  • JohnsonRuben10
    Johnson Ruben (@JohnsonRuben10) reported

    @lindsey_lou_476 It alright but don't hesitate to reach out to him in any way he help me recover my IG and FB messenger account when I lost them

  • TomasSanchezIN
    TomasSanchez (@TomasSanchezIN) reported from Lawrence, Indiana

    @metronetfiber Customer Care has no info on my outage. FB messenger has auto reply about not what wanting to hear and to contact customer svc (expect same here). Website is to have area to check status of service and there is NONE. Over couple hours lost already.

  • NymyTonks
    LostAlien (@NymyTonks) reported

    So my notifs for everything from Twitter to Tumblr to bubble to fb messenger and regular texts are not working at all. That's fantastic good to know my phone has decided i don't need to know when my sister texts or when anyone else is trying to contact me.

  • DarwinsFire35
    Darwin (@DarwinsFire35) reported

    @easyJetholidays @EpicLastSong You have Alex as I'm one of the other people to have this problem. And I've been on hold 20 minutes to be cut off and then nobody replies to the FB messenger. It's not great is it?

  • KyleO83
    Kyle O'Connor (@KyleO83) reported

    @FlySwoop please provide a number to contact customer service. Facebook Messenger and Instagram is not an appropriate contact method.

  • GG4424
    GG (@GG4424) reported

    I have been waiting for a Live @WestJet Agent for +24 hours to reply to me via FB Messenger, regarding a lost baggage claim. #WestJet service is terrible!

  • Author_S_Miller
    Author Stuart Miller (Indie) (@Author_S_Miller) reported

    @chenpink_author That's happened to me too lol I must have everything written down, texted, or sent via Facebook messenger, otherwise, I'll forget the item I needed to get so I have to call the family to re-confirm the item.

  • coffeethenquest
    coffeethenquestions (@coffeethenquest) reported

    @vodafoneNZ The problem remains unresolved and I’m getting no responses on FB or FB messenger. Can we get some actual help please?

  • sagg155
    insatiablesahil (@sagg155) reported

    @Paytmcare @PAYTMCU12452943 It's been a week since I raised a query of excess deduction via fastag on one toll plaza twice in both going & return journey but no response has come from your end. I even tried reaching to customer care no and both via fb messenger but no help

  • the_wilderless
    grace in the wilderless (@the_wilderless) reported

    We have game-changing tech all over the place, people mocking up apps that do absolute magic, Meanwhile Facebook messenger is the only site I can think of that not only can’t fix typos, but actively CAUSES them by jumping the sues or all over as I type

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