Facebook Messenger

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Facebook Messenger Outage Chart 01/17/2025 17:10

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Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  1. Messaging (57%)

    Messaging (57%)

  2. Sign in (18%)

    Sign in (18%)

  3. Connection (12%)

    Connection (12%)

  4. App Crashing (8%)

    App Crashing (8%)

  5. Glitches (3%)

    Glitches (3%)

  6. Multimedia (2%)

    Multimedia (2%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
SpainVigo Messaging
United KingdomRushden Messaging
SpainSantander Messaging
United StatesAshburn Messaging
United KingdomRushden Messaging
GermanyOberreichenbach App Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • spookysindy ✈️💙ֆքօօӄʏ ֆɨռɖʏ † ✞ 🎃👻👹😈😱🎈🇬🇧👑🥀 (@spookysindy) reported

    Will never shop at @AldiUK again. My local store treated myself appallingly recently. No customer complaints department just customer service. Also awfully treated on Facebook messenger. It appears the disgusting treatment of customers does not end at store level. 😡🤬

  • Norm54650690 Norm (@Norm54650690) reported

    @talk2GLOBE 5 days no service. 211 directs me to an app that does not recognize my ph#. Support said l will know my acct# when l recieve my bill. The app is useless. It takes hours to have support reply on fb messenger; only to refer me back to the app. I signed up oct 13. /22

  • jeromesaysword “…WORD!” (@jeromesaysword) reported

    I’ll never forget my Vegas trip though… two cousins. I ended up getting in trouble and stood up because I was on FB Messenger with the lady I wanted to get with cousin and told her I’d pull up to check them but her cousin told her that I was coming through to see her.

  • JonathanFuller8 Jonathan Fuller (@JonathanFuller8) reported

    @ClairesEurope Hi, I have an issue with my online order but can't get through on the phone, via email or facebook messenger. Can anyone help before the order is despatched to the wrong address?

  • domleuschner Dominnik Leuschner (@domleuschner) reported

    Had to deal with the customer service of two different low cost airlines this week. @FlairAirlines online customer service chat was great. @FlySwoop has a Facebook messenger chatbot which is absolutely horrendous. @FlySwoop please get some live agents.

  • RuthMax43876756 Ruth Maxwell (@RuthMax43876756) reported

    @Matalan @Matalan your customer service is shocking. I ordered on 5/10, due for delivery by 10/10. No email to say dispatched. Contacted CS by email and fb messenger and still no further forward. Where is my parcel?

  • amaditalks Mx. Amadi Lovelace (@amaditalks) reported

    Doing some iPad maintenance for my mom and cleaning things up and I just deleted 23 separate Facebook Messenger scams from accounts that were spoofing her FB friends and some of our family. All of them were from the last two weeks. I had no idea the problem was so widespread.

  • cocobean83 john rawlings (@cocobean83) reported

    @eon_next your customer service has become a joke. How can you have gotten so bad? I have been trying whatsapp, twitter and Facebook messenger for a week and have had no response on any of them?

  • Sandeep71517088 Sandeep Singh (@Sandeep71517088) reported

    @messenger @halloweenmovie @jamieleecurtis Dear Facebook team my facebook messenger message are not going please slove my problem

  • Obzyer Obzyer (@Obzyer) reported

    I have now reached out to twitter,help via the app and on Instagram and Facebook messenger but no reply on hear from anyone l been waiting a long time

  • LaxTechnology La Crosse Technology (@LaxTechnology) reported

    @pbthenick Hey Peter. Apologizes for any inconvenience. Please send us a private message here or Facebook Messenger for assistance. We'd love to help you get connected.

  • Sandeep71517088 Sandeep Singh (@Sandeep71517088) reported

    @messenger @halloweenmovie @jamieleecurtis Dear Facebook team my facebook messenger message are not going please slove my problem

  • WinAero6002 Win Aero (@WinAero6002) reported

    @facebook hello, i tried logging in to my fb messenger acca nd it no work, i try again and no work? Can you fox this problem? Thanks.

  • spookysindy ✈️💙ֆքօօӄʏ ֆɨռɖʏ † ✞ 🎃👻👹😈😱🎈🇬🇧👑🥀 (@spookysindy) reported

    Will never shop at @AldiUK again. My local store treated me appallingly recently. No customer complaints department just customer service. Also awfully treated on Facebook messenger. It appears the disgusting treatment of customers does not end at store level. 😡🤬 #AldiUK

  • StephiTheo Steph Theodosiou (@StephiTheo) reported

    @dhlexpressuk I started a chat with you on FB messenger this morning but still no reply. Urgently need my parcel. Have tried the phone but it's an automated service that doesn't solve my problem. Please can someone get back to me asap

  • Christi06041918 Christine Joannou (@Christi06041918) reported

    @KLM May you please point me in the right direction as I am getting no help and no understanding regarding my situation. I have called customer care, emailed reservations team, spoken to several agents on WhatsApp and Facebook messenger and I am going around in circles!

  • LisaHerr1974 Lisa Herron (@LisaHerr1974) reported

    @sseairtricity I've recently tried to contact you about an issue I had on fb messenger and phone since last wk and you still haven't replied to my msg,could you kindly tell me why?

  • Davealt5 Dave alt (@Davealt5) reported

    @VinnieTortorich Vinnie. Speaking of. Ordered two ten packs back on 10/7. Have not received. No tracking info. Called NSNG Foods last Fri. —Multiple attempts no answer. Emailed as well last Friday. Tried calling again just now—no answer. No reply at all to email or on FB Messenger. Help!

  • Robert669236330 Robert666 (@Robert669236330) reported

    @SoraiaLovx Why not here but if you prefer Facebook Messenger I'm down

  • StephiTheo Steph Theodosiou (@StephiTheo) reported

    @dhlexpressuk I started a chat with customer service on FB messenger but no reply yet. Can someone get back to me please? Phone number is pointless, just an automated machine that isn't helping with my problem. Thanks!

  • ChristinaHartik Christina H (@ChristinaHartik) reported

    Hey @WestJet here I am trying again to get any kind of information or help regarding our missing luggage. Your website says 24/7 support via Facebook messenger and Twitter. I’ve tried both and got no reply from either in over 24 hours. #westjet #ruiningmytrip

  • Xerxes51594288 Xerxes (@Xerxes51594288) reported

    @visiblecare I'm having difficulty with my service and have spent the last 3 hours repeatedly getting shutout through the customer service chat as well as Facebook messenger,

  • teddspotting zndɹoƆ ʎppǝ⊥ (@teddspotting) reported

    Down ba FB messenger?

  • CaptFacetious Wes W (@CaptFacetious) reported

    Lately, I keep running into problems arising from there being too many ways to #communicate. People can call, text, email, send things through Facebook Messenger, or even fax. But they say "I sent that already" and make me look for it.

  • Deismagames Deisma (@Deismagames) reported

    @chron that makes no sense. emergency services can be accessed through all radio antennae. your facebook messenger does not and will only go through you subscribed service provider. lets be real, the idiot just didnt know how to dial 911.

  • hareesh83 hareesh chandran (@hareesh83) reported

    @VirginMobileUAE Your Facebook messenger is also not much of help. Reply is usual 24 to 48 hours. Why should I suffer for your system Failure or sales perdon's ignorance,

  • martorali ATM (@martorali) reported from Abuja, Federal Capital Territory

    This idiots will not go and look for work, it’s to be sending people messages everyday on fb messenger begging. Even if I help you today, don’t you think I have my own issues? And these are abled young men fa!

  • Wesdt8 Wes Turcin (@Wesdt8) reported

    @Cricketnation 🙏 for all your help Luisa at Buford GA & John via facebook Messenger! Y'all worked together to help my brothers & sister get our account reconnected after being hacked. They were very professional & patient while we were trying to figure this out last 24+ hours...

  • mm4882 Mona Morgan (@mm4882) reported

    @KLM I have tried to reach customer service via Twitter, WhatsApp, Fb Messenger and phone. I need help with a flight scheduled for Monday with my family. Can I please get a response? Thank you.

  • JonathanFuller8 Jonathan Fuller (@JonathanFuller8) reported

    @claires Hi, I have an issue with my online order but can't get through on the phone, via email or facebook messenger. Can anyone help before the order is despatched to the wrong address?