Facebook Messenger

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Facebook Messenger Outage Chart 12/18/2024 01:55

At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  1. Messaging (51%)

    Messaging (51%)

  2. Sign in (20%)

    Sign in (20%)

  3. Connection (12%)

    Connection (12%)

  4. App Crashing (9%)

    App Crashing (9%)

  5. Multimedia (4%)

    Multimedia (4%)

  6. Glitches (2%)

    Glitches (2%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesToms River Messaging
United StatesIrvine Connection
United KingdomHerne Bay Messaging
ColombiaPereira App Crashing
United StatesRound Rock Sign in
MexicoMérida Connection
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • BethFrench_1987 Beth French (@BethFrench_1987) reported

    @newlook @NewLookHelp I have been trying to get in touch about a parcel that yodel confirmed they delivered yesterday - but have not received it. Can anyone actually help? I’ve tried WhatsApp, Facebook messenger and now I’m trying a tweet. Ordered for a Christmas party and no help so far

  • MonicN7 MonicN (@MonicN7) reported

    @FamilyBankKenya @Guchohah @ledamalekina This issue has bn going on forever on DM n FB messenger.

  • worldOmatt World of Matt (@worldOmatt) reported

    @DHLParcelUK Could you please help me track down my package? We're now three days late.. Your site hasn't updated since Wednesday and it's still saying it's at the depot. I tried phoning, emailing, Facebook messenger but got nowhere. Please help!

  • CryptoBlckParty CryptoBlockParty (@CryptoBlckParty) reported

    Had some issues with #TwitterSpaces Last Night @elonmusk After getting a call from @facebook Messenger Couldn't Hear #SpacesHost & Speakers🙉 Issues closing Spaces Restarted phone 6 times😤 Deleted FB Messenger App😿 NO ISSUES NOW🤯 Has anyone else experienced same issueS🔔?

  • FOXTEL_Help Foxtel Help 📺 🆘 (@FOXTEL_Help) reported

    @Godsobey Are you having issues with an Android or iOS device? Our Tech Support Team should be able to assist if you've updated either OS recently. Hop on a live chat or flick them a PM via FB Messenger.

  • wonderchef Wonderchef (@wonderchef) reported

    @mumbaipooja @KhanaKhazana We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)

  • 1wildegurl GiGi Wilde (@1wildegurl) reported

    @fbsecurity @CISAgov verifying texts or emails go elsewhere now. The hackers have sent out requests for money using FB Messenger. So far, FB doesn’t seem to care. No FB phone to call. I wouldn’t brag about FB security if I was you. Please DM me for account info So you can FIX THIS!

  • volynianyn Volodymyr Tuchapskyy (@volynianyn) reported

    @muv_mi A big problem is that i can’t contact the service, as you don’t have any other contact except if Facebook messenger! i don’t use Facebook! I topped up my balance for 490 baht and after 24 hours my balance is still 0!!!!! how is that can be possible??!!!

  • MarkPaciocco Mark Paciocco (@MarkPaciocco) reported

    @jookiplay I’m having trouble with an order I placed. I tried contacting jooki via email and fb messenger. Can you please help me out?

  • UbaidAwan Ubaid ur Rehman Awan (@UbaidAwan) reported

    One of pathetic customer service experienced from @Faysalbankltd including phone calls, WhatsApp, fb messenger and other online medium.

  • wonderchef Wonderchef (@wonderchef) reported

    @vivekgulavani1 We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)

  • LGRinHR LG Rin (@LGRinHR) reported

    I am looking for the person who want to help me in recruiting the people to work for our company Leap Group job position : Digital Marketing for service fees : 1 person who work in here for 10 days : 500 RMB (71USD) Contact me to my FB messenger or telegram @kaungkincho7040

  • david_lydon David lydon (@david_lydon) reported

    @nsandihelp Every time I enter the texted authorisation code it just goes back into the login page. My browser google chrome is up to date. Your live chat is not available. The Facebook messenger is an automated response. The freephone number you provide only works in UK and I’m on holiday.

  • AndroidEducator ձռժгօﻨժ εժսcձէօг (@AndroidEducator) reported

    @notcapnamerica Stop using broken iMessage. iMessage is awful.. have everyone use literally any other messaging app such as Facebook messenger, WhatsApp,snap literally anything else. You and your family will have no issues communicating. It's iMessage that brakes communication.

  • joradig Johannes Radig (@joradig) reported

    @dannypostmaa Not sure this is only an issue with Firebase... in-app browsers have been a total nightmare for us. FB is okay. Instagram is the worst. FB Messenger is bad too (Note: all META!). The reason why they're all different is beyond me too. @Dezzymei can share more fun stories...

  • AngelKeys247 angelkeys (@AngelKeys247) reported

    @boohooMAN Dreadful customer service! I contacted you via Facebook messenger (as per your instructions) this morning. Hours later and still not a response! When are you going to provide even a basic level of customer service?

  • SunriseSkiAZ Sunrise Park Resort (@SunriseSkiAZ) reported

    @nizzy425 Hi Noel, we apologize for phone issues. We have been working to resolve problems with our phone system. You can DM us here or reach out on Facebook Messenger

  • sallyddavies Sally Davies (@sallyddavies) reported

    @myer Does anyone monitor your FB messenger? I require an urgent response because I am getting no satisfaction from your phone customer service team about a damaged item that was supposed to be delivered to me 2.5 weeks ago. This is unacceptable.

  • wonderchef Wonderchef (@wonderchef) reported

    @vivekgulavani1 We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)

  • HelenJBurch Helen (@HelenJBurch) reported

    Facebook Messenger is down 😡

  • Jlo09262328 Jo (@Jlo09262328) reported

    @BootsHelp Ive done this via fb messenger and you are still refusing to help. You are withholding MY money. Parcel is stuck at Royal mail, they won't deal with me as I didn't post it. You are refusing to contact them and refusing to refund. You hane hundreds of my money. I want this now

  • FiveGrover Grover.Five (@FiveGrover) reported

    @EllieBe13985066 I would like to send you a check to help, but I only do checks & would need an address to send to. If you send one to Anita Gowen on Facebook Messenger, that would work.

  • AsmaF Asma Ashfaq Fazal (@AsmaF) reported

    @vfsglobalcare It took one tweet to do what couldn't be done for 6 months through FB Messenger and emails. Received the refund. Thank you. Perhaps a review of the refunds process is called for as I'm not the only one who has faced this issue

  • Ms_Blodyn Emma Barrett (@Ms_Blodyn) reported

    Is Facebook Messenger down? Version UK unable to set up or somesuch wierd Glitch going on??

  • Pleyndamour Mark F (@Pleyndamour) reported

    @TruthTalkingMav @ViaplaySportsUK They also have a live chat service if you go on Contact Us page and try one of the options ‘Other’ - Other seems to bring up the option to chat or FB messenger

  • kajirhelldemon kajir the hell chimera (@kajirhelldemon) reported

    My Facebook messenger is down 😡😡😡😡

  • ZidaneTheDJ3 Zidane The DJ (@ZidaneTheDJ3) reported

    @OPPOSouthAfrica on Facebook messenger you don't reply kahle kahle yin inkinga yenu?, I just got the A54s, update the OS the problem I'm having is I can't install apps I've downloaded on chrome or share it even though Google protect is disabled

  • KarenzBotz Fun with Bots (@KarenzBotz) reported

    Facebook Messenger app, Woebot user data, requiring people can’t sufficiently meet human therapist because they also help

  • wonderchef Wonderchef (@wonderchef) reported

    @Cheshte_14 We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)

  • PLAYairlines PLAY (@PLAYairlines) reported

    @gggggeoff1 Hey! Please contact our Service Team either via DM or FB Messenger to get assistance. It could be that you need to check-in at the airport!