Facebook Messenger status: messaging issues and outage reports

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 17, 3:00 PM EDT	0	0
Apr 17, 3:20 PM EDT	0	0
Apr 17, 3:40 PM EDT	0	0
Apr 17, 4:00 PM EDT	0	0
Apr 17, 4:20 PM EDT	0	0
Apr 17, 4:40 PM EDT	0	0
Apr 17, 5:00 PM EDT	0	0
Apr 17, 5:20 PM EDT	0	0
Apr 17, 5:40 PM EDT	0	0
Apr 17, 6:00 PM EDT	0	0
Apr 17, 6:20 PM EDT	0	0
Apr 17, 6:40 PM EDT	0	0
Apr 17, 7:00 PM EDT	0	0
Apr 17, 7:20 PM EDT	0	0
Apr 17, 7:40 PM EDT	0	0
Apr 17, 8:00 PM EDT	0	0
Apr 17, 8:20 PM EDT	0	0
Apr 17, 8:40 PM EDT	0	0
Apr 17, 9:00 PM EDT	0	0
Apr 17, 9:20 PM EDT	0	0
Apr 17, 9:40 PM EDT	0	0
Apr 17, 10:00 PM EDT	0	0
Apr 17, 10:20 PM EDT	0	0
Apr 17, 10:40 PM EDT	0	0
Apr 17, 11:00 PM EDT	0	0
Apr 17, 11:20 PM EDT	0	0
Apr 17, 11:40 PM EDT	0	0
Apr 18, 12:00 AM EDT	0	0
Apr 18, 12:20 AM EDT	0	0
Apr 18, 12:40 AM EDT	0	0
Apr 18, 1:00 AM EDT	0	0
Apr 18, 1:20 AM EDT	0	0
Apr 18, 1:40 AM EDT	0	0
Apr 18, 2:00 AM EDT	0	0
Apr 18, 2:20 AM EDT	0	0
Apr 18, 2:40 AM EDT	0	0
Apr 18, 3:00 AM EDT	0	0
Apr 18, 3:20 AM EDT	0	0
Apr 18, 3:40 AM EDT	0	0
Apr 18, 4:00 AM EDT	0	0
Apr 18, 4:20 AM EDT	0	0
Apr 18, 4:40 AM EDT	0	0
Apr 18, 5:00 AM EDT	0	0
Apr 18, 5:20 AM EDT	0	0
Apr 18, 5:40 AM EDT	0	0
Apr 18, 6:00 AM EDT	0	0
Apr 18, 6:20 AM EDT	0	0
Apr 18, 6:40 AM EDT	0	0
Apr 18, 7:00 AM EDT	0	0
Apr 18, 7:20 AM EDT	0	0
Apr 18, 7:40 AM EDT	0	0
Apr 18, 8:00 AM EDT	0	0
Apr 18, 8:20 AM EDT	0	0
Apr 18, 8:40 AM EDT	0	0
Apr 18, 9:00 AM EDT	0	0
Apr 18, 9:20 AM EDT	0	0
Apr 18, 9:40 AM EDT	0	0
Apr 18, 10:00 AM EDT	0	0
Apr 18, 10:20 AM EDT	0	0
Apr 18, 10:40 AM EDT	0	0
Apr 18, 11:00 AM EDT	0	0
Apr 18, 11:20 AM EDT	0	0
Apr 18, 11:40 AM EDT	0	0
Apr 18, 12:00 PM EDT	0	0
Apr 18, 12:20 PM EDT	0	0
Apr 18, 12:40 PM EDT	0	0
Apr 18, 1:00 PM EDT	0	0
Apr 18, 1:20 PM EDT	0	0
Apr 18, 1:40 PM EDT	0	0
Apr 18, 2:00 PM EDT	0	0
Apr 18, 2:20 PM EDT	0	0
Apr 18, 2:40 PM EDT	0	0
Apr 18, 3:00 PM EDT	0	0

At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

Messaging (35%)
App Crashing (31%)
Glitches (18%)
Connection (7%)
Sign in (6%)
Multimedia (2%)
Video (1%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

City	Problem Type	Report Time
Batna	Messaging	57 minutes ago
Ilkeston	Sign in	2 hours ago
Sheffield	Messaging	7 hours ago
Paris	Messaging	9 hours ago
Charlottesville	Connection	19 hours ago
Abbeville	Messaging	22 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

The Marvelous Mr. Malone (@MPMALONE) reported 3 minutes ago
@AirCanada On 2/24/23 I submitted a question to your customer service both via Facebook messenger and Twitter DM. I have not received a response through either method of communication. I think this is really a poor example of customer service.
Tuneli (@StarAyodele) reported 4 minutes ago
I don't need to check facebook messenger or whatsapp continuously to see whether she has sent any messages or not.I can spend more time on creativity. I cn chase my passion without any problem. But after running miles after miles & I have not breath left, I start to miss someone.
Karen Yao (@caramelsunrise) reported 7 minutes ago
@aynbernos Same issue when I inquired sa new gym sa ortigas / pasig area~ I told them no, and that I'm not comfy with calls, and I kept asking for specifics nalang via fb messenger. teehee
Sean Corcoran (@SeanCor99559468) reported 9 minutes ago
@FIySwoop I can’t reach u. I need help with my travel. I’ve tried everything. Can’t dm u can’t reach u on fb messenger can’t call u. Please help me
Bean Le Moo (@BeanLeMoo) reported 9 minutes ago
Tech help needed - how do I get messages on WhatsApp, fb messenger and iMessage not to show up a preview of the message when my phone is locked. Can’t for the life of me sort it …brain is not functioning today. But I need to make sure mini moo doesn’t see contents of anything
Dan Simpson (@iamthedans) reported 13 minutes ago
tip: if you use fb messenger and have suddenly stopped getting notifications, hold down on the messenger icon to go into app settings, then battery usage, then click on unrestricted (might be labelled something slightly different depending on brand)
DTE_Energy (@DTE_Energy) reported 13 minutes ago
@miimhortcorey We know this is a disruption to your day, and we’d like to help. Please send us a private message using Facebook Messenger, so we can look into this for you.
Cake Pop (@CoolSocksBabe) reported 16 minutes ago
Is anyone else experiencing an issue with @Facebook messenger where a message goes unread for hours but then when the person opens it, it says they read it at the same minute you sent it?
kyddryn (@kyddryn) reported 18 minutes ago
@jdiannedotson Warm hugs. Would it be acceptable to send you something via PM here or FB Messenger? Ok if no, grief is deeply personal. It’s a comforting thing I talk about with friends who are grieving and I’ve no notion if it’ll help but I’m game to try. No religion, promise.
Kunal Kashyap (@KKash_yap) reported 18 minutes ago
@GoFirstairways You are not replying to my request on Facebook Messenger. I have been chasing since 3 years. Help me with service request G8-01000228. PNR: GC8S5U
Let the beauty of what you love, be what you do. (@BBSewsandGames) reported 19 minutes ago
Anyone else having problems with Facebook Messenger? I can't seems to get it working. 🤬
MBA Youngboy™ (@cdiddy513) reported 20 minutes ago
@Chelsie___ Absolutely don’t do it. **** them. They cancelled my flight 3 hours before it was supposed to takeoff. And they don’t have any customer service lines lol. You gotta text them or fb messenger them
Maria Flikkema (@MariaFlikkema) reported 20 minutes ago
Sent a DM through Twitter and also reached out through FB messenger. Rogers support helped me reset my password and I finally have access to my email. Still lot sure of what the underlying problem was, but suggest you try one of these methods to get support
driving expert (@csgouncledotgg) reported 32 minutes ago
There were rumors of a guy in my year in high school planning to go on a rampage on the last day so to help my chances of being spared I sent him a link to a beartooth song on facebook messenger and never spoke with him again
PBI 🌻 (@pbelleisle) reported 34 minutes ago
At no point does it realize it is useless and bail out, getting me to someone who can help. I am now trying to get this resolved via Facebook messenger with "Eduardo". Eduardo's responses to me are - no word of a lie - roughly 30 minutes apart. /3
Deano NUFC (@ConsettBlackFC) reported 38 minutes ago
@VOXI_UK I'm trying to contact you on voxi webchat, sent you a dm on here and Facebook messenger and nothing. Your service is shocking.
Liz Del Cid, PhD PE (@LdelcidLiz) reported 40 minutes ago
@visiblecare How do I submit a case #? The customer service team tells me through DM but each one fails even a simple hello. And no one answers their Facebook messenger either
Tife (@Tifekeys_) reported 41 minutes ago
@gtbank @gtbank_help is a no no ❌❌❌ I can't access the USSD and my bank app for 2days now and even web banking is failing. Customer reps ain't even responding on twitter here, Facebook messenger and Whatsapp.. Worst banking service..
Crazzyredhead 🇺🇦 ✈️ planet comic con (@GenaFord) reported 45 minutes ago
@WithWigs @PlanetAnimeKC @PlanetComicon I would also send the video to there Facebook messenger should help as well if you go to planet I let them know there so they can get it fixed
Joshua Riverdale (@transguys) reported 46 minutes ago
@eBARnews I'm trying to reach Cynthia Laird. She reached out to me on FB but FB Messenger isn't working. I sent you a msg through your contact form, but the form doesn't provide a confirmation so I don't know if that went through either. Tech issues today!
Monte Warden (@MonteWarden1) reported 48 minutes ago
@Meta @facebook @finkd I've been on FB Messenger to resolve an ad issue for SIX HOURS STRAIGHT today! My current ad - my 202nd ad - has generated ZERO RESPONSES and your bot-land can't explain why, I've been bounced around 5 times to different dpts. Ridiculous. Plz send help.
DTE_Energy (@DTE_Energy) reported 49 minutes ago
@zachschrader734 We know this is a disruption to your day, and we’d like to help. Please send us a private message using Facebook Messenger so, we can look into this for you.
Naren Jaiswal (@NarenJaiswal3) reported 51 minutes ago
@SamsungIndia Sent you a DM.. I've escalated the issue via email, whatsapp, call center and also FB messenger.. i was supposed to get a call on thursday but haven't received a single call back till now.. @SamsungMobile @Samsung #notworthbeingaloyalcustomer #Samsung
saket sharivastava (@saketverma29) reported 51 minutes ago
@flomattressin @flomattresscare Ordered 72x66x8 mattress, got 72x66x7 but charged full price. Sent videos/photos as asked via FB Messenger—now ignoring me. Demand replacement! Worst service. #FloMattress #ConsumerComplaint
Clinton Greenway (@GreenwayClinton) reported 51 minutes ago
EVERYTHING AND MY HOUSE IS SOMEHOW RIGGED TO VIDEO RECORD ME DOING EVERYTHING USING A.R I THINK!!!!!!!!! IF YOU OR SOMEONE YOU KNOW CAN HELP ME PLEASE MESSAGE ME ON FACEBOOK MESSENGER GLENN GREENWAY AND MY PICTURE IS MY HEAD IN A BOAT.... THE OTHER ACCOUNTS ARE HACKED...
LukeCresha (@lukr3sh4_95) reported 52 minutes ago
@JeffPoy23 @enjoyGLOBE Oh my, I hope they can already do something about it...just keep in touch with them through their FB Messenger account or GlobeOne app HELP...who knows, they are already working on it, and you'll be surprised by the good result on your signal...
Jim Graham (@jimgraham) reported 55 minutes ago
Cannot get over how bad @WestJet service is. Not the fault of the front-line folks, but no support on the phones, online links that are broken, and you have to use Facebook Messenger to chat to an agent. What a sad decline.
Craig Lewis (@yebocraiglewis) reported 57 minutes ago
I see there is a Facebook messenger service. Tried that. No response. Urgently need to pay a beneficiary!!!
MANISHA BISHT (@MANISHA48849128) reported 60 minutes ago
@HDFCBank_Cares Service Manager Ajay who never even responds, i sent him 100 messages but he was jot even bother to reply back on FB messenger
4Patriots (@4PatriotsLLC) reported 1 hour ago
@Clay28311788 Oh sorry Clay, you were saying you wanted a discount, I was gonna help you out. You can send us a private message on twitter or on in Facebook messenger