Facebook Messenger

Is Facebook Messenger down?

Some problems detected at Facebook Messenger

Users are reporting problems related to: messaging, app crashing and connection.

Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Facebook Messenger problems in the last 24 hours

The following chart shows the number of reports that we have received about Facebook Messenger by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Facebook Messenger Outage Chart 07/03/2022 16:30

July 03: Problems at Facebook Messenger

Facebook Messenger is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Messaging 48.33% Messaging
  • App Crashing 20.20% App Crashing
  • Connection 13.29% Connection
  • Sign in 10.11% Sign in
  • Glitches 4.59% Glitches
  • Multimedia 2.11% Multimedia

Facebook Messenger Outage Map

The most recent outage reports and issues originated from:

United KingdomMansfield App Crashing
CanadaMoncton Messaging
ColombiaBogotá Messaging
GermanyKirchen App Crashing
United KingdomNottingham Messaging
BelgiumBrussels Connection

Facebook Messenger Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:
  • mabelinr1994 Mabelin Ramirez (@mabelinr1994) reported

    I so hate it when people try to bring me down. This makes me want to delete all social media. Just ugh. Especially when I get very negative and nasty messages via Facebook messenger.

  • mabelinr1994 Mabelin Ramirez (@mabelinr1994) reported

    I so hate it when people try to bring me down. This makes me want to delete all social media altogether. Just ugh. Especially when I get very negative and nasty messages via Facebook messenger.

  • kkkeidy keidy (@kkkeidy) reported

    @LOTPLAirlines Help. I have a booking in less than 48h that I want to change and can't do myself, and it is literally impossible to get through WhatsApp or FB Messenger. Got hung up after 2.5h on the phone. Filled in the online form, with no response. How do I speak to a person?!

  • jRbucss JR (@jRbucss) reported

    Ang walang kwenta ng cust.service ng @Metrobank!!! My cc was fraudulently used, and I have no one to report it to!!!! Facebook messenger has no use, and noone’s answering in their hotline! So kapag namax-out tong card ko tonight, thank you nalang????? Asdfghjkl!!!!!!!

  • I_Choose_Exile Exile (@I_Choose_Exile) reported from Saeki-ku, Hiroshima-ken

    @chanclatrix @lescoggi Up & down still.😫 I have 3 bars now, but service was out when I started typing this reply. TBH I don't make many *actual phone calls since everyone around me uses LINE or FB Messenger for text and audio or video calls, but I do need to leave the comfort of my home WiFi later.

  • cashmore_ifse Christina Ashmore (@cashmore_ifse) reported

    @airtransat I've been on hold for almost 3 hours trying to get a hold of your customer service to make changes to my travel plans in Sept. I tried to "manage my booking" online but that didn't work. I tried Facebook messenger and was told to call customer service. Please help.

  • ANTblivious Ant (@ANTblivious) reported

    @silvergelpen That is a format limitation of text messaging (all the SMS/MMS chirping that’s going on). Send it through a more modern service like WhatsApp, Signal, Facebook Messenger, etc. until these phone carriers get their act together.

  • Nio0of Naif Khalid ~ (@Nio0of) reported

    @KLM @KLM I already sent you a DM in Twitter, Facebook Messenger, Whatsapp, and I called. Only one answered and they didn’t help me with this

  • Nio0of Naif Khalid ~ (@Nio0of) reported

    @KLM I already sent you a DM in Twitter, Facebook Messenger, Whatsapp, and I called. Only one answered and they didn’t help me with this

  • crispyspleen Chris Noon 💙 (@crispyspleen) reported

    @British_Airways You aren’t - I did reply but it was to a bot - I have already done this on FB messenger a week ago and still waiting for a response - this just further demonstrates your awful customer service.

  • tp_williams12 Tyler (@tp_williams12) reported

    @airfrance @Delta delayed over 2 hours leaving Rome, couldn’t get bags checked in a reasonable timeframe, missed my connection in Paris and now we’re just standing in line at the AirFrance desk. Customer service line isn’t open, no response on FB messenger….this is ridiculous

  • liamwilkie Liam Wilkinson (@liamwilkie) reported

    @SkyHelpTeam Managed to eventually get this sorted via Facebook messenger. Service over the phone is shocking… either the phone line cuts off, you spend an incredibly long time on hold, and when you speak to someone they are not the correct person to resolve your problem 🤬😡

  • queennielopezz Queennie Lopez (@queennielopezz) reported

    @cathaypacific Tried contacting you thru call, FB messenger, Twitter DMs but no luck. Waited an hour for someone to pick up my call and no one picked it up. I have a flight 40hrs from now and no one is answering. What service is this? Very disappointing.

  • katebeth21 Katherine Elizabeth (@katebeth21) reported

    Why has Facebook messenger crashed on me like 6 times in the last 48 hours? Anyone else having any issues?

  • Lolizvey Laura McVey (@Lolizvey) reported

    @AerLingus I've been trying to get a refund for a flight your online system failed to cancel for almost a month. I've tried by phone support, email, FB messenger, and IN PERSON numerous times. Can a real person please help?!

  • kgrsajid Kazi Rabbany - building SaaS ✪ (@kgrsajid) reported

    @sabakarimm Interesting 💡 but why can't fb messenger or whatsapp solve that problem?

  • nooge19 Nooge 19 (@nooge19) reported

    @AerLingus my flight this evening has been cancelled. I’ve spent 3 hours trying to get through to someone and Facebook messenger replies are taking hours. Can someone help?

  • Leanne635635852 Leanne (@Leanne635635852) reported

    @SilverstoneUK Help bot is no use. Neither is your email address or Facebook messenger as they all get ignored. Still don’t have Thursday tickets despite saying by email they are there to download….

  • MerynStewart Meryn Stewart (@MerynStewart) reported from Glasgow, Scotland

    @airtransat I’ve just been disconnected by you after being on hold for 3 hours trying to speak to someone. You have also not replied to my Facebook messenger or Instagram DMs. Absolutely appalling customer service. Please get in touch ASAP

  • tina_slodyczka Tina Slodyczka (@tina_slodyczka) reported

    @LOTAirlinesUS I have two years old child will fly with us. I want to change the seats for our coming flight. I have tried to contact customer service by phone, fb messenger but no one responded. How can I get in touch with really person?

  • jpNla Jason Pinyan (@jpNla) reported

    @VerizonSupport I chatted online with support on FB messenger. He confirmed there is an outage in the Los Angeles area and could take 12-14 hours to resolve.

  • jpNla Jason Pinyan (@jpNla) reported

    @VerizonSupport I sent a DM to your FB messenger as requested as well with absolutely no help. Instead I was told to DM again...while I was in a DM with your support team.

  • DebjeetDebnath I'm Debu (@DebjeetDebnath) reported

    @MobiKwikSWAT @MobiKwik @BipinSingh This is your customer support where no one picks the calls and only bots reply in your help section or fb messenger or email. Worst app.

  • MyGodsgr8 Jane Taggart (@MyGodsgr8) reported

    @DOMTIBERI Please let me know why my OHIO photo from Paris has not been shown. I have submitted it 3 times - twice here and once on Facebook Messenger. Am I on a list and have to wait until our pic comes up? Is there a problem with it?

  • ACSACS34827881 ACS ACS (@ACSACS34827881) reported

    @pocouk Please help - PocoX3Pro stuck in second space since last update. Getting locked out for 59 minutes numerous times a day. Amazon UK who won't help as outside 6 month warrranty. Poco FB messenger not answering. MI not replying.. please let me know ho can help with POCO issue.

  • ACSACS34827881 ACS ACS (@ACSACS34827881) reported

    @Himanshu_POCO Please help - PocoX3Pro stuck in second space since last update. Getting locked out for 59 minutes numerous times a day. Amazon UK won't help as outside 6 month warrranty. Poco FB messenger not answering. MI not replying.. please let me know ho can help with POCO issue.

  • IvarDale Ivar Dale (@IvarDale) reported

    @British_Airways Can you please ask Ruben from customer service to respond on FB Messenger. I’ve been waiting since Tuesday.

  • DavidVa31219108 David Vaughn (@DavidVa31219108) reported

    If you want a request you have to send it in the Facebook messenger until I fix the setup

  • Lor_Kenny My ***** Liam (@Lor_Kenny) reported

    @Lauren_Nohill_ And they don't have active customer service a you gotta get on Facebook messenger and go back and forth

  • ben_s__ Ben S (@ben_s__) reported

    @VOXI_UK I am trying to contact you and log in but your website is down - I need to update my card which expired today urgently as I need my account and music add on's for work, your webchat is not loadin, your facebook messenger is automated and will not connect me to an agent.