Facebook Messenger

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Facebook Messenger Outage Chart 11/17/2024 06:00

At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  1. Messaging (58%)

    Messaging (58%)

  2. Connection (11%)

    Connection (11%)

  3. App Crashing (10%)

    App Crashing (10%)

  4. Sign in (9%)

    Sign in (9%)

  5. Multimedia (6%)

    Multimedia (6%)

  6. Glitches (4%)

    Glitches (4%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Sign in
United StatesMagalia App Crashing
PhilippinesMuntinlupa Messaging
FranceLa Roche-sur-Yon Messaging
MexicoMotozintla Connection
United StatesNavarre Connection
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • DermerDavid David Dermer (@DermerDavid) reported

    @JudicialWatch @TomFitton Does Judicial Watch have communications set up for news tips like the Daily Wire in Facebook Messenger? Did you even get any of the Jan-6th video evidence submitted to you before it was taken down? The videos surely would not have survived being openly posted on social media.

  • raigancannon raigan (@raigancannon) reported

    how down bad u gotta be to shoot ur shot through facebook messenger

  • real_gone_kid sean (@real_gone_kid) reported

    @UNIQLO_UK Hello, I was hoping you could help please? I couldn't get through to cs by phone and don't have facebook messenger. I have an order that is at local depot but hasn't been updated by Hermes in 6 days. Can you look in to it? Thanks :)

  • saranghaeyo13 jayne refuerzo (@saranghaeyo13) reported

    @CebuPacificAir Hi, what number can i contact for customer service for a cancelled flight which i can’t rebook online. I’ve been contacting ur fb messenger for weeks already but my issue is still isn’t resolved due to slow response from your agents.

  • supersat Karl (@supersat) reported

    Okay @signalapp, somehow I've enabled this TERRIBLE bubble feature for a contact on Android, and I can't figure out how disable it! If I want that **** I'd use FB Messenger! How do I disable this?!

  • Zoe_Simmons Zoe Simmons (@Zoe_Simmons) reported

    So FB messenger failed to complete an update on my phone and I haven’t been able to use or fix it all weekend…obvious answer turn my phone off and on again…dur!!

  • burrowingeye Wayne Mercer (@burrowingeye) reported

    Problems with @airtransat ...booked flight on Jan 27, got an email confirmation, they took full payment from my Visa card and now I cannot find the booking on website or app ?? Tried to call (over 3 hr wait) and FB messenger is only advertising...maybe I need to call HO in MTL

  • vrmercedescruz5 nobody (@vrmercedescruz5) reported

    Can someone help me bakit hindi ma-message account ko sa Facebook Messenger

  • Marymar63829305 Marymary (@Marymar63829305) reported

    @emirates Your phone line is inactive, the online chat function is not working, fb messenger is a robot, it takes 2 weeks to get response on an email. How do I get actual help from Emirates in connection with rebooking a flight? Service is lacking.

  • niyiadeoyin Niyi Adeoyin (@niyiadeoyin) reported

    @whogohost I'd opened ticket, send mail, WhatsApp support, Facebook messenger, live chat on website. Not a single response on any channel after hours Is things really this terrible? @whogohost!

  • darktears Alexis Menard (@darktears) reported

    @jmwilt21 @OnlyTrueCoolest I don't buy this. Who are these people? The Bluetooth is a buggy mess (widely reported), Android Auto is buggy as well, viewfinder is garbage in selfie, video selfie calls are broken on WhatsApp/Facebook Messenger/Skype etc (also widely reported).

  • leanneflan Leanne Forster (@leanneflan) reported

    @noaandnani Can someone help me please. I can see this was posted 54 mins ago. I cancelled an order last week and I got a text from DPD saying it would be delivered tomorrow. I can't get through to you by phone / email / FB messenger. #PleaseHelp

  • riningebooks riningebooks (@riningebooks) reported

    Facebook messenger is down.

  • AlDubDC MovingOnwardUpward (@AlDubDC) reported

    @SouthwestAir @jimmyp23 Same issue with me! DMd my flight confirmation both here and FB messenger and no response yet!

  • Being_Fi_B Fiona Bennett (@Being_Fi_B) reported

    @tapairportugal flight cancelled with 1.5 hours notice- cannot reach customer service by phone (45 minutes hold),Twitter, or fb messenger. Who can help me rebook please?

  • beautybayhelp BEAUTY BAY help (@beautybayhelp) reported

    @sorryverysykes Hey, please rest assured we'll never ignore our customers. Facebook messenger is not a monitored customer service platform unfortunately. Our team will always get back to you as soon as possible, if you've received automated email responses please reply to these x

  • exileonfrontst above_the_appalling_r u i n (@exileonfrontst) reported

    Many issues arising on my @Samsung Galaxy S10e following a recent @Android update that go beyond WiFi connectivity (still not working). Uninstall Gear VR Service message after every reboot removes FB messenger when I follow the prompt. Some app updates not working.

  • Ladybird1415 Ladybird (@Ladybird1415) reported

    @British_Airways - I have been trying to call, FB messenger and tweet but to no avail. PLEASE could someone respond to my messages. As a BA frequent flyer, I am pretty disappointed at the poor levels of service.

  • Shybaka289 Shy (@Shybaka289) reported

    @Eagle_SSB Have you tried the email that’s on the Glitch page on Smash GG? Usually the email is the best way to contact. If that doesn’t work try to use Facebook messenger for Xanadu.

  • niyiadeoyin Niyi Adeoyin (@niyiadeoyin) reported

    @whogohost! I'd opened ticket, send mail, WhatsApp support, Facebook messenger, live chat on website. After hours, I'm still on my own. Is things really this terrible?

  • niyiadeoyin Niyi Adeoyin (@niyiadeoyin) reported

    @whogohost! I'd opened ticket, send mail, live chat, Facebook messenger and WhatsApp support. After hours, I'm still on my own. Is things really this terrible?

  • KingMontereal King ⚖️ (@KingMontereal) reported

    Some people can't message me on FB Messenger but video/audio call is okay. I can message them, but they can't respond. It says "This person is unavailable on Messenger" Meron bang nakaexp nito? Help 🥺

  • itsjustnyyy Ny da don 🉐❣️ (@itsjustnyyy) reported

    Is anyone else having problems with there Facebook messenger or is that just me?

  • girrlscout michelle baldwin (@girrlscout) reported

    Went down a rabbit hole on fb messenger last night (bad idea, do not recommend) and found messages my ex sent on my behalf in 2009 interrogating and harassing people AS ME for sending me friend requests and commenting on my photos. He also lost me a photo client, I had no idea.

  • DontLoseWhoUAre Charlotte (@DontLoseWhoUAre) reported

    @nationalrailenq How do I make a complaint about your Facebook messenger update service please? I set up updates for a service which was running 90 mins late, it changed to being on time and I received no notification!

  • autorepairtpa Terry Glenn (@autorepairtpa) reported

    @FromYouFlowers Much to my surprise your customer service department has already contacted me through Facebook messenger. Hopefully situation is resolved thank you for your response

  • Marymar63829305 Marymary (@Marymar63829305) reported

    @EmiratesSupport Your phone line is inactive, the online chat function is not working, fb messenger is a robot, it takes 2 weeks to get response on an email. How do I get actual help from Emirates in connection with rebooking a flight? Service is lacking. I need help!

  • MistySuttle Misty Suttle (Jones) (@MistySuttle) reported from Grove City Country Club, Ohio

    I'm about to drop @TMobile ! Ever since we had to swap our Sim card from Sprint, I've had connection issues. I have to use Facebook messenger to text my husband because my text messages don't go through. I've been with Sprint since '04 and never had issues like with TMobile.

  • niyiadeoyin Niyi Adeoyin (@niyiadeoyin) reported

    @whogohost! I'd opened ticket, send mail, WhatsApp support, Facebook messenger, live chat on website. Is things really this terrible?

  • GabyStarDog Gaby Garland (@GabyStarDog) reported

    @ABreakingWorld need your help, a puppy with 2 broken legs in Kabul has had some medical help thru local there, but is in urgent need of KSAR help. The pictures are desperate. they tried calling, but unable to get thru. I send info thru FB messenger. Hope you can help.