Facebook Messenger

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Facebook Messenger Outage Chart 03/20/2025 03:55

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Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  1. Messaging (68%)

    Messaging (68%)

  2. Connection (8%)

    Connection (8%)

  3. App Crashing (7%)

    App Crashing (7%)

  4. Sign in (6%)

    Sign in (6%)

  5. Glitches (6%)

    Glitches (6%)

  6. Multimedia (4%)

    Multimedia (4%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyBetzdorf Glitches
United StatesRound Lake Messaging
AustraliaAdelaide Glitches
United StatesPortland Connection
GermanyBetzdorf Glitches
FranceBriare Messaging
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • martorali ATM (@martorali) reported from Abuja, Federal Capital Territory

    This idiots will not go and look for work, it’s to be sending people messages everyday on fb messenger begging. Even if I help you today, don’t you think I have my own issues? And these are abled young men fa!

  • lesul57 Lesley porter (@lesul57) reported

    @BKBournemouth_ I’ve messaged you four times now re booking a gin masterclass. No one seems to want to get back to me. Check your answerphone messages and my message on FB messenger. This is bad service.

  • LaxTechnology La Crosse Technology (@LaxTechnology) reported

    @pbthenick Hey Peter. Apologizes for any inconvenience. Please send us a private message here or Facebook Messenger for assistance. We'd love to help you get connected.

  • LisaHerr1974 Lisa Herron (@LisaHerr1974) reported

    @sseairtricity I've recently tried to contact you about an issue I had on fb messenger and phone since last wk and you still haven't replied to my msg,could you kindly tell me why?

  • teddspotting zndɹoƆ ʎppǝ⊥ (@teddspotting) reported

    Down ba FB messenger?

  • StephiTheo Steph Theodosiou (@StephiTheo) reported

    @dhlexpressuk I started a chat with customer service on FB messenger but no reply yet. Can someone get back to me please? Phone number is pointless, just an automated machine that isn't helping with my problem. Thanks!

  • forkliftemma Emma Vukodinovich (@forkliftemma) reported

    But then my neighbor called me on Facebook messenger and I decided that it was officially time for me to be nosey. I literally cannot help myself.

  • JonathanFuller8 Jonathan Fuller (@JonathanFuller8) reported

    @claires Hi, I have an issue with my online order but can't get through on the phone, via email or facebook messenger. Can anyone help before the order is despatched to the wrong address?

  • aamirpa16134278 aamir patel (@aamirpa16134278) reported

    @eon_next numerous phone calls, tried whatsapp, facebook messenger twitter and emails but still no help at all, can someone just help ke out

  • HowEmuginative Kayla Bonney (Mu) (@HowEmuginative) reported

    @thecometneon My fb messenger is also not giving me notifications (it does half the time) so it's probably a larger issue with my phone or android apps as a whole. Def not your fault.

  • reeneee4u Irene McKenna (@reeneee4u) reported

    @facebook 10/7/2022 Been Hacked. Put a requisition into FB No reply 😞 This is a very Strong Hacker. I tried to help a friend on Facebook messenger that is how I got hacked.

  • f1_daz Darren 🧡 (@f1_daz) reported

    @eonenergyuk I have attempted to use your FB messenger service to you but even though your digital bot says they will get a digital energy specialist to help ASAP, I’ve had no reply since my original question on TUESDAY!

  • jeromesaysword “…WORD!” (@jeromesaysword) reported

    I’ll never forget my Vegas trip though… two cousins. I ended up getting in trouble and stood up because I was on FB Messenger with the lady I wanted to get with cousin and told her I’d pull up to check them but her cousin told her that I was coming through to see her.

  • tonybrett Tony Brett (he/him) (@tonybrett) reported

    Well I got halfway though a discussion on FB messenger last night and on twitter DMs. Both appear to have abandoned. Very poor customer service from @thameswater and I'm not sure entirely lawful holding back over £900 from my friend.

  • amaditalks Mx. Amadi Lovelace (@amaditalks) reported

    Doing some iPad maintenance for my mom and cleaning things up and I just deleted 23 separate Facebook Messenger scams from accounts that were spoofing her FB friends and some of our family. All of them were from the last two weeks. I had no idea the problem was so widespread.

  • Riabrennan5 Ria brennan (@Riabrennan5) reported

    @BootsHelp I have done on Facebook messenger but not really getting any help

  • Sandeep71517088 Sandeep Singh (@Sandeep71517088) reported

    @messenger @halloweenmovie @jamieleecurtis Dear Facebook team my facebook messenger message are not going please slove my problem

  • jem_zero jem z. ✨ (@jem_zero) reported

    @ericsmithrocks help i actually called my AP Lit teacher out in fb messenger after years of having her page bookmarked because she doubted i could be a writer rather than an artist surprise i’m both AND i only cry about writing two or three times a quarter, so take that!

  • JonathanFuller8 Jonathan Fuller (@JonathanFuller8) reported

    @ClairesEurope Hi, I have an issue with my online order but can't get through on the phone, via email or facebook messenger. Can anyone help before the order is despatched to the wrong address?

  • StephiTheo Steph Theodosiou (@StephiTheo) reported

    @dhlexpressuk I started a chat with you on FB messenger this morning but still no reply. Urgently need my parcel. Have tried the phone but it's an automated service that doesn't solve my problem. Please can someone get back to me asap

  • RuthMax43876756 Ruth Maxwell (@RuthMax43876756) reported

    @Matalan @Matalan your customer service is shocking. I ordered on 5/10, due for delivery by 10/10. No email to say dispatched. Contacted CS by email and fb messenger and still no further forward. Where is my parcel?

  • TheTreyinator Trey (@TheTreyinator) reported

    Sometimes I think about how @TheorenJames and @COWBOYLIKEJAZ are SICKOS who communicate through Facebook Messenger. You’re MARRIED. GET HELP

  • Obzyer Obzyer (@Obzyer) reported

    I have now reached out to twitter,help via the app and on Instagram and Facebook messenger but no reply on hear from anyone l been waiting a long time

  • Jenknoxie Jen (@Jenknoxie) reported

    @eon_next do you do a random number selection on people you reply to? I posted over 24 hours ago but some people getting a reply in 30 mins. Can you please now register this a complaint. Absolutely disgraceful service, FB messenger, email and twitter all ignored!

  • WinAero6002 Win Aero (@WinAero6002) reported

    @facebook hello, i tried logging in to my fb messenger acca nd it no work, i try again and no work? Can you fox this problem? Thanks.

  • Xerxes51594288 Xerxes (@Xerxes51594288) reported

    @visiblecare I'm having difficulty with my service and have spent the last 3 hours repeatedly getting shutout through the customer service chat as well as Facebook messenger,

  • cocobean83 john rawlings (@cocobean83) reported

    @eon_next your customer service has become a joke. How can you have gotten so bad? I have been trying whatsapp, twitter and Facebook messenger for a week and have had no response on any of them?

  • lanell_limited Lanell (@lanell_limited) reported from Mandaluyong City, National Capital Region

    @SKYserves Someone from your FB messenger is not handling my issue very well. Is it common practice to bill people in advance?

  • Robert669236330 Robert666 (@Robert669236330) reported

    @SoraiaLovx Why not here but if you prefer Facebook Messenger I'm down

  • hareesh83 hareesh chandran (@hareesh83) reported

    @VirginMobileUAE Your Facebook messenger is also not much of help. Reply is usual 24 to 48 hours. Why should I suffer for your system Failure or sales perdon's ignorance,