Facebook Messenger

Is Facebook Messenger down?

No problems detected

If you are having issues, please submit a report below.

Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Facebook Messenger Outage Chart 09/05/2025 03:40

At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  1. Messaging (52%)

    Messaging (52%)

  2. Connection (19%)

    Connection (19%)

  3. Sign in (14%)

    Sign in (14%)

  4. App Crashing (7%)

    App Crashing (7%)

  5. Multimedia (4%)

    Multimedia (4%)

  6. Glitches (3%)

    Glitches (3%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
NepalKathmandu Messaging
PhilippinesNasugbu Glitches
EcuadorGuayaquil Connection
United KingdomBirmingham Connection
GreeceThessaloníki Sign in
United StatesFontana App Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • VararuchiM vararuchi mishra (@VararuchiM) reported

    @vijayshekhar Sir Ticket ID- 3126599551 ..pending for 2 weeks. Please help.. ur FB messenger responded & said its solved!!! No one is helping me.

  • yuvhieee clariza d (@yuvhieee) reported

    @PLDT_Cares can u please help me? your Facebook messenger is not helping me. i also can't reach your landline. this is causing me a lot of stress. @DICTgovph

  • erinsweetwits Erin (@erinsweetwits) reported

    @KLM_UK I have tried to change a Vienna flight and been successful via the app. However, via Fb messenger I have also been booked onto an additional Stockholm flight after making an enquiry. Can you please fix this?

  • realjohncortez Johnathan 💉💉 (@realjohncortez) reported

    Meta will be shutting down Facebook Messenger in 2022 #meta #facebook #messenger

  • SqueeHam Squee Hammer (@SqueeHam) reported

    @Cooperstreaming @JOcean23 This. Cellular network compression. You need to send it via another service like fb messenger.

  • JoeTurone Joe Turone 🌔 (@JoeTurone) reported

    @cineworld Hey there, I've been on hold trying to get in touch for over an hour regarding some help with Unlimited Card Group. Could someone please respond either over on Facebook Messenger or the Unlimited helpline please? Want to book my #SpiderManNoWayHome tix!

  • EmilioGuillenR Emilio Guillén (@EmilioGuillenR) reported

    @messenger Dear Facebook messenger employees, why Facebook don’t answer helping me ? I can’t login my account because I lost my old phone with google security program for two factor authentication code. I send massages to Facebook but Facebook don’t answer me. Can you help me ? Thanks !

  • egmxo_ america’s sweetheart (@egmxo_) reported

    yk you down bad when you’re hitting me up on fb messenger of all things

  • unequaL_n0b0dy Dan The Man (@unequaL_n0b0dy) reported

    A migrant on the Polish border writes "HELP" on his daughter's face like ***** on Twitch write the names of their viewers on themsleves for money. Guy shows a video on his phone to show how bad it is. "Karem sent a voice message" via Facebook Messenger. Arab Spring.

  • kazroche Karen Mcclurg (@kazroche) reported

    @gigsandtours please help me on Facebook messenger. I'm so upset by the service I have had the last few days from you and ticketplan. Everything is explained in the message. Please please understand our situation and help us get a refund

  • jdelapena_82 Joy dela Peña (@jdelapena_82) reported

    @Converge_CSU please reconnect my service. Sent you a private message both here (Twitter) and FB messenger but nobody responded.

  • VararuchiM vararuchi mishra (@VararuchiM) reported

    @vijayshekhar @Paytm Sir Sir Ticket ID- 3126599551 ..pending for 2 weeks. Please help.. ur FB messenger responded & said its solved!!! No one is helping me.

  • srtproulx Sandy Proulx (@srtproulx) reported

    @WestJet What is the quickest way to reach you to resolve a Travel Bank expiry issue? Phone calls aren't answered because of high volume. Still waiting for a response on FB Messenger and have requested a Callback but the date/time is past the Travel Bank expiry date!

  • Pedro_XXL Pete Waite (@Pedro_XXL) reported

    @Mouse_y The relentless pursuit of the "frameless" big screen has also been a relentless problem for the sausage-fingered. The "thumbs-up" response button in Facebook messenger being so close to the bottom right edge of my device has put me in many awkward positions.

  • VararuchiM vararuchi mishra (@VararuchiM) reported

    @vijayshekhar @SandeepParekh Sir Ticket ID- 3126599551 ..pending for 2 weeks. Please help.. ur FB messenger responded & said its solved!!! No one is helping me.

  • JvsStuff JVS (@JvsStuff) reported

    @Asuperdragon An example of this would be, a while back we spoke about our BPD/OSDD diagnosis to a friend we trusted. We spoke to him via facebook messenger. He knows/is friends with someone else who we had trouble with before. Then last friday, we get a message from the other one who we/

  • dwgirllovessw JCK 🌞🌛⭐️🦈🍓 (@dwgirllovessw) reported

    btw -- if anyone wants to reach me privately, please do so using fb messenger. i'll be able to pick up messages there and respond. thank you! on a side note, let me just say that TWITTER SUCKS AND THEY BETTER FIX THEIR GLITCH ASAP!!!

  • AttiasMichele Michele Attias (@AttiasMichele) reported

    @shaawasmund @Meta I had the same issue 12 months ago, both my Instagram and Facebook accounts of over 13 years were hacked, then deleted (photos/Facebook messenger). My business was run through it - I contacted Facebook staff on LinkedIn but no response. If you have any ideas let me know.

  • unequaL_n0b0dy Dan The Man (@unequaL_n0b0dy) reported

    A migrant on the Polish border writes "HELP" on his daughter's face like ***** on Twitch write the names of their viewers on themselves for money. Guy shows a video on his phone to show how bad it is. "Karem sent a voice message" via Facebook Messenger. Arab Spring.

  • JDMOUDJ Johan #ukraine #hybridWar (@JDMOUDJ) reported

    Help. Government is forcing me to use facebook. Kind of. I can't contact National Vaccination Info line by phone, the only other option is facebook messenger. Why national institutions in EU are allowed to use proprietaty communication protocols/platforms?

  • ranjodh2008 Ranjodh singh (@ranjodh2008) reported

    @Qantas called customer service waited for 2 hours to connect but after 2 hours call disconnected, no response in Fb messenger, How can I contact for a query on booking? My name on Indian passport is Ranjodh Singh in Given name but no last name how can I make booking without one.

  • VararuchiM vararuchi mishra (@VararuchiM) reported

    @vijayshekhar @Paytm Sir Ticket ID- 3126599551 ..pending for 2 weeks. Please help.. ur FB messenger responded & saif its solved!!! No one is helping me.

  • mgunner04 Matt Gunn (@mgunner04) reported

    @TMobileHelp 611 either 2 wait earlier now completely down, network issues with calls to outside network no going through. Fairview Ohio Corp store when asked details hanging up rudely, fb messenger staff not responding... No support at all.

  • mgunner04 Matt Gunn (@mgunner04) reported

    @TMobile 611 is completely down, fb messenger TMobile staff not responding within even 2 hours, called Fairview Ohio store and they said outage of some sort, no eta and then hangout rudely when questioned. Still waiting on supervisor to call me back from last week for old prob

  • claudieko claudia 💚 (@claudieko) reported

    @British_Airways Hello BA, I've been trying to change the date of a ticket for the last week but FB messenger answers are too slow. Can you help me? The flight is on 01DEC!

  • ankitsharma_007 Ankit (@ankitsharma_007) reported

    @dravishadotcom I got a call from someone on FB messenger at 11 PM, coz he was having some issue with his college project. This is a ~3 yrs old story.

  • wakethebabe Kate P-Z (@wakethebabe) reported

    @jmflatham @TMobile We've been using FB Messenger for chat and video call. Luckily we have options these days. TMobile seems to have a lot of issues for my folks. May have to add them to our VZW.

  • ScottStewartSA Scott Stewart (@ScottStewartSA) reported

    @subaru_usa How do we get assistance as your call center is overloaded, FB messenger says it's closed and the call back service does not seem to be working either?

  • J5Jan Janice McKay James 🇨🇦 (@J5Jan) reported

    @airtransat I sent a text via Facebook messenger Friday morning 54 hours ago and have yet to get a reply. Great customer service 👎

  • wakethebabe Kate P-Z (@wakethebabe) reported

    @jmflatham @TMobile We've been using FB Messenger for chat and video call. Luckily we have options these days. TMobile seems to have a lot of issues for my folks. May have to add them to our VZW.