Facebook Messenger

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Facebook Messenger Outage Chart 05/27/2024 08:20

At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  1. Messaging (60%)

    Messaging (60%)

  2. Connection (15%)

    Connection (15%)

  3. Sign in (11%)

    Sign in (11%)

  4. App Crashing (7%)

    App Crashing (7%)

  5. Glitches (4%)

    Glitches (4%)

  6. Multimedia (2%)

    Multimedia (2%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
IndiaKolkata Messaging
PeruSan Isidro Sign in
MexicoCiudad Apodaca Sign in
GermanyRegensburg Messaging
SenegalDakar Messaging
EcuadorLoja Messaging
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    @ShopifySupport Ah I am not the owner as I clearly mentioned in #Facebook messenger. So editing the information well suddenly fix up the issue me being directed to the @Shopify login and not the store website?

  • devenspeaks Deven (@devenspeaks) reported

    @SamsungIndia dear team @SamsungIndia plz solve my problem asap I am winner of your contest #FullOn you declared me winner on 23 Rd December and I have forwarded all details via FB messenger but I didn't received any email from your side till today. Plz plz help me and send my prize

  • Imi_cycles Imogen Hines (@Imi_cycles) reported

    Niche Google Pixel problems Facebook Messenger chats full of unintended gifs

  • BagpussWakey Jeff Bagnall (@BagpussWakey) reported

    @marksandspencer dreadful customer service today. Contacted you by tweet and Facebook messenger. On neither occasion have you had the courtesy even to reply.

  • AtlanticBBInc Atlantic Broadband (@AtlanticBBInc) reported

    @ChristinaJagel I am sorry you are having trouble reaching us, please send me a direct message I would be happy to help you right from Facebook messenger. - Amanda

  • EmzRaven Emz Raven (@EmzRaven) reported

    @yoursclothing I need help. Have contacted in all ways possible but had no response. Live chat won't work, no response to contact form, fb messenger or even on a post on the fb page, despite yours replying to other comments on that post.

  • Andres74Torres Andres Cara de Res (@Andres74Torres) reported from Los Angeles, California

    Whenever I call @flyvolaris for help, my call somehow gets dropped. And they never call back. Customer service on Facebook messenger keeps on giving me the same solutions over and over, none of which work. None of the electronic codes they are giving me work!!!!!!

  • Hawley1Cathy Cathy Hawley (@Hawley1Cathy) reported

    @SendaCakeNow I just sent 2 Christmas bundle explosion boxes . One exploded and the other didnt. Since dec 22 I have been trying to reach customer service.. emails, phone calls. Facebook messenger assist without success. Pls advise

  • _kaylasmith11 Kayla Smith (@_kaylasmith11) reported

    @LMuck1994 Send them to me on fb messenger I’ll try and fix them on my laptop

  • Tessaraphael Tessa Raphael (@Tessaraphael) reported

    @EntertainerToys can you respond to my messages on both Twitter and Facebook messenger!! Your customer service is shocking!! @EntertainerToys

  • Ayobamiii___ génial. (@Ayobamiii___) reported

    Scrolled down my Facebook messenger and noticed how accounts I once conversed with now belongs to white men and women.

  • CashAppPleaseH1 CashAppPleaseHelp (@CashAppPleaseH1) reported

    @CashApp @CashSupport DM'S DON'T WORK. FB MESSENGER DOESN'T WORK. AROUND AND AROUND W/ EMAIL SUPPORT HAS NOT HELPED. I NEED A REAL PERSON TO HELP ME. SUCH A LARGE COMPANY HAS NO PHONE/ 1on1 SUPPORT? I NEED MY STIMULUS MONEY. I HAVE RECOVERED ALL NEEDED LOGIN INFO.

  • iirishaidy Ade (@iirishaidy) reported

    @piersmorgan please go read a message left in your Facebook messenger...very serious issue. Please help

  • KatShaw125 Kat Shaw (@KatShaw125) reported

    @deramores hi, I'm waiting for responses back on three emails and trying to contact you on the phone was pointless, puts you on hold then cuts off minutes later and Facebook messenger no reply on that as well! I need to cancel or amend my order DESPERATELY! Help please

  • Karri_Kemyst 💜 Karri Salas💜 Wikipedia is NOT a valid source (@Karri_Kemyst) reported

    @MindCandy15 I have a couple of people that I use Facebook Messenger with but I don't actually post anything there. I'm hoping he gets taken down fast especially since this was posted to MsPackyetti and she has such a big following that it should be mass reported quickly.

  • btpittsenbarger Bren Pittsenbarger (@btpittsenbarger) reported

    @Marthentic @BackToBee I also think (broad assumption time) WhatsApp isn’t as popular in the US as it is in the rest of the world because in the early days you had to subscribe/pay a fee and unless you really needed the service for international calls and texts, people stuck with Facebook Messenger

  • np202000 anp2020 (@np202000) reported

    @WeTheInevitable Having trouble sharing your posts. Facebook messenger receivers cant open

  • kctuckness1 kctuckness ⭐️⭐️⭐️ (@kctuckness1) reported

    My FB messenger is down and so is my WhatsApp!!! For the hundreds of you sending messages this is why I can’t respond!!!!! So sorry! Hopefully fixed soon!!!!! Stay the course!!

  • JanetGi83752115 Janet Gibbs (@JanetGi83752115) reported

    @TomTom That is indeed the problem the link doesn’t work for me, I have sent you my email address on fb messenger. It is crazy that I have to resort to social media because your support/live chat/email is only available once you have logged in ....and the problem is I CAN’T LOG IN

  • michaelasmolik Michaela Smolíková (@michaelasmolik) reported

    is there a way to get any response from @AskPayPal or @PayPal ? no reaction via phone, Facebook messenger, Twitter message, their customer service messenger, or Instagram DM... is that really what you call great customer experience?

  • spamda Allison Online 💾 (@spamda) reported

    I got broken up with over facebook messenger.

  • BakerLCindy CindyCumber (@BakerLCindy) reported

    I just went through his FB messenger. Omg I'm so so sorry. He wouldn't let me touch his phone but never thought I really needed to. Any way. I'm trying to get him the help that he needs. I just wanted you to know that. Up until late October I had no clue at all.

  • _czepluch Jacob Czepluch (@_czepluch) reported

    @_franzihei My biggest problem is that in Denmark it somehow became the norm way back to use Facebook messenger for everyone. This makes it way harder for me to delete facebook entirely.

  • CCKear Caragh Nolan (@CCKear) reported

    @TwitterSupport hi, I used to be able to share tweets directly from Twitter to Facebook Messenger using share icon. This doesn’t work for me any longer for messenger only. When I share it now, the tweet posts on FB messenger as a blank square. Can you please help?

  • iamimalik Irfan Malik (@iamimalik) reported

    @StarbucksUK is your customer service team even operating. I ve tried ringing, fb messenger and email and I still can’t get any response. Need assistance ASAP. Really poor #poorcustomerexperience no

  • visitsunlimited Visits Unlimited (@visitsunlimited) reported

    @alexdmasonPR I send them to myself on facebook messenger. Trouble is I have lots of messages from me and never have time to do anything about them.

  • missgrumpy83 Tasha Jones (@missgrumpy83) reported

    @tommeetippee_UK need help with a broken product please. Tried email via site fb messenger but no reply

  • Nathani28860860 Nathaniel (@Nathani28860860) reported

    @thickanimegf Trying to send you one but I'm having trouble loading it do u have what's app or Facebook messenger it will be easier to send there

  • shabbsymagoo aniela zaba (@shabbsymagoo) reported

    @Iberia_en I'm going a bit crazy please can someone contact me - form on website doesn't work, facebook messenger doesn't work and on the phone the operator says that Iberia knows nothing of the new UK restrictions... please could you contact me to help me claim a voucher

  • AimeeMa91956837 Aimee Marie (@AimeeMa91956837) reported

    @BootsUK terrible customer service. Been waiting for a click and collect since 24th December. Everytime I went they said they hadn’t got it. Tried to cal several times no one manning phones and Facebook messenger they refuse to talk to me. What a joke.