Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
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Online Features
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Tucson, AZ | 1 |
| Guilford, CT | 1 |
| Gold Coast, QLD | 1 |
| Brest, Bretagne | 1 |
| Berlin, Land Berlin | 1 |
| Barrow in Furness, England | 1 |
| Elyria, OH | 1 |
| Mulhouse, ACAL | 1 |
| Livingston, Scotland | 1 |
| Briza, Western Cape | 1 |
| Villeneuve-d'Ascq, Hauts-de-France | 1 |
| Waterford, WI | 1 |
| Oklahoma City, OK | 1 |
| Foix, Occitanie | 1 |
| City of London, England | 1 |
| Phoenix, AZ | 1 |
| Apple Valley, MN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Astronomical𓂀
(@nuclearChelo) reported
@fitbit @FitbitSupport Kinda ****** the app does not have any option for weight gain, only for weight loss. Bad programming.
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Irene
(@ReniBhardt) reported
@FitbitSupport I’ve noticed issues with my Fitbit battery charge since the app was updated: e.g. Fitbit says 100% battery charge vs app says 52% after sync. Thus, battery goes out often because I don’t know the true percentage. Help!
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Chelsea Anderson.♥️
(@ChelseaAMusic) reported
@FitbitSupport the app is down can't even sign into my account like so messed up thanks for giving @Google complete control of your services!!! 😡😤
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Susan Gorham
(@gorhamsd) reported
@FitbitSupport I am having major issues with Inspire 2. On chat the agent advised to remove Inspire 2 and reinstall. Now it is asking for 4 digit code which is not displaying. HELP!
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Dj Kitty Mittens
(@DjKittyMittens) reported
Hey @fitbit @fitbitsupport Bought my Fitbit May1,2023 Never showered with it, never swam with it, always kept it clean etc Yesterday the charging plate fell off and within four hours the whole device was dead not a trivial purchase but it lifespan was trash Disappointing
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sunsetlover
(@_sunset_lover7) reported
@FitbitSupport is there a problem with the app? Fitbit App is not synching with my Luxe tonight….
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Mike Minoff 🇮🇱 🇺🇸 🇮🇱 🇺🇸
(@MikeMinoff1) reported
@FitbitSupport On charger get an x on the screen, off charger it won't light up. Holding button down, nothing happens
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Kathleen White
(@KathleenWhite1) reported
Does anyone else have problems keeping their @fitbit charged? Mine has always been crazy. I had 99% last night at 12-midnight. I put it on and went to bed. I woke up at 7 and it's now at 47%. It's been 9 hours and 43 mins! Wtf.
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Gary Motteram
(@garymotteram) reported
@FitbitSupport -- I'm trying to report a broken Fitbit, but no one is responding.
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Brandin Waffle 📸
(@2drinks2many) reported
@ChelseaAMusic @FitbitSupport Yea I noticed. Followed all the troubleshooting ****, worthless. :(
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Kenny Wong 🇲🇾
(@kennywong) reported
Hi @FitbitSupport is there an outage? Having problems syncing for the last half day. Had even uninstalled and reinstalled...
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KR †
(@Keerryy) reported
@FitbitSupport hi I’m having trouble - Fitbit hasn’t tracked walk and will also not manually log, when I manually log it says 1/7 days exercise then disappears. Have deleted app, checked Bluetooth and rebooted my phone. Seems I’m having the same issues as the above user.
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Chelsea Anderson.♥️
(@ChelseaAMusic) reported
If your a Fitbit user like me be prepared for the app to not let you in due to a server error & don't expect @FitbitSupport to help you cause they won't even message you back to let you know what's going on!!! 😡😤
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Ayush Goel
(@named_none) reported
Wtf! My resting heart rate is 70 on good days (using @fitbit ) Is this normal for Indian males or I am an outlier in the wrong sense
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Logan Jackson
(@xloganjacksonx) reported
@fitbit @madebygoogle Pixel 9 Pro XL user here and Pixel Watch 3 user. Not having the ability to see active calories burned as a field is EXTREMELY DEMOTIVATING. Total calories burned including your BMR doesn't tell any user ANYTHING if I want to check immediately how many active calories I have burned. This is my and many others main motivators and I would suspect turning many away due to a simple metric it would take your team no time to create. You have no idea what your active c calories are. Don't tell me to check the exercise specifically because that doesn't account for active calories burned outside of exercise. Please fix this.
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