Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

Less
More

fitbit Hero Image

Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Lakeland, FL 1
Cleveland, OH 1
South Plainfield, NJ 1
Tucson, AZ 1
Guilford, CT 1
Gold Coast, QLD 1
Brest, Bretagne 1
Berlin, Land Berlin 1
Barrow in Furness, England 1
Elyria, OH 1
Mulhouse, ACAL 1
Livingston, Scotland 1
Briza, Western Cape 1
Villeneuve-d'Ascq, Hauts-de-France 1
Waterford, WI 1
Oklahoma City, OK 1
Foix, Occitanie 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • citygirl595 Molly (@citygirl595) reported

    @fitbit bad customer service

  • DrewKlemz12 Klemz (@DrewKlemz12) reported

    @FitbitSupport @vsouders I am having the same issue as well. Logged out and logged back in but keeps telling me to download the clock face even though it was already downloaded

  • mikussdog Mikussdog (@mikussdog) reported

    @FitbitSupport @mbatesco Having the same issue #fitbit #spo2

  • ojhaab abhishek ojha (@ojhaab) reported

    @parkjames @FitbitSupport @FitbitIN Hi, There is no other way to reach out to u and share my displeasure,I have purchased Fitbit versa 3 within 6 months I have faced multiple issues. First silicon strap broken and then battery issue.Highly disappointed

  • Dsparky120 Sparky (@Dsparky120) reported

    @FitbitSupport So why does my Fitbit shut down completely while logging a walk or run if I, even for a second, open the Fitbit app on my iPhone? Getting tired of this

  • anny_canale Anne Marie Canale (@anny_canale) reported

    @fitbit not interested in your UK customers anymore? Poor poor service!

  • CucinaFerrari Frederico Ferrari (@CucinaFerrari) reported

    @fitbit Hey @FitbitSupport I upgraded to a Charge 4 becasue of the Sp02 readings and now the entire Fitbit community appears to be having a problem getting SP02 readings!!! What gives?

  • mind_weight WeightOffMyMind (@mind_weight) reported

    @FitbitSupport I'm trying to get help on an order, I ordered the wrong size

  • Trixiefazer Louise Fenton (@Trixiefazer) reported

    @fitbit my Fitbit which is less than 2 years old has stopped working. Done resets but it’s just flashing battery level and time continuously and won’t sync at all with my phone. Help!

  • RAYTFINN Ray Finn (@RAYTFINN) reported

    @FitbitSupport My four year old Fitbit Blaze keeps shutting down! Is it fixable or does this mean that I am going to have to throw it away?

  • 1oorab Sourabh (@1oorab) reported

    @FitbitSupport. Hi team, I have ordered Fitbit versa 3 and my order no is 210709-8823-2363861. I need to return the product, help me with that. Thanks @FitbitIN @fitbit

  • alstaub alstaub (@alstaub) reported

    @FitbitSupport For anyone interested, Fitbit did not resolve my issue. I do not recommend this company and will not be purchasing another. My device was only 14 months old and they did nothing to replace/make this right. So disappointing.

  • anemone________ Em (@anemone________) reported

    @FitbitUK @FitbitSupport FYI my issue was that my screen went dim out of nowhere, and I was advised to restart my device, followed all instructions and then suddenly a large black spot appeared on my screen (centre) and now it’s unusable as I can’t see the screen at all!

  • TheGrey_Rainbow Julia Grey (@TheGrey_Rainbow) reported

    @fitbit my fitbit sense won't turn on and I can't find my receipt! I think it's the charger, there looks to be a prong missing. What can I do? You guys haven't made these that long so it's definitely still under warranty. Help!

  • BarnsH Barn (@BarnsH) reported

    @FitbitSupport Hi again @FitbitSupport , you still haven’t fixed my issue , this has affected many owners of your product since last Friday and continues to do so. This faulty product and inability to fix should be in the public view, not hidden away in DM.

Map Check Current Status