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Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wolfsburg, Lower Saxony 1
Oldenburg, Lower Saxony 1
Hamburg, HH 1
Vincennes, Île-de-France 1
Mainz, Rheinland-Pfalz 2
Le Mont-sur-Lausanne, VD 1
Bünde, NRW 1
Beaumont-Hague, Normandy 1
Karlsruhe, Baden-Württemberg 1
Quaregnon, Wallonia 1
Lille, Hauts-de-France 1
Montauban, Occitanie 1
Cavanac, Occitanie 1
Châteaulin, Brittany 1
Sainte-Geneviève-des-Bois, Île-de-France 1
Paris, Île-de-France 1
Marseille, Provence-Alpes-Côte d'Azur 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • krimar
    Marvin Matthews 🇨🇦 (@krimar) reported

    @FitbitSupport For the last day I have not been able to connect my phone to Fitbit. I have tried to force shutdown the app, and restart the phone, with no luck.

  • novafan1976
    Villanova Fan (@novafan1976) reported

    @FitbitSupport your new @googlehealth app is absolute trash. Time to trade in my pixel phone and pixel watch 4 and just get an iPhone and Apple watch. Just a terrible redesign. Looks like a first grader did the UI #

  • Kygregb
    Greg (@Kygregb) reported

    @FitbitSupport Replacement service is the worst! Defective Fitbit was received by you on 4/23/26. The replacement is just now shipping out (after I had to contact their stupid chat to inquire about it) Hire real people to take care of this!

  • NGridEconDev
    Joseph Russo (@NGridEconDev) reported

    Okay! It’s been a couple days, but I have come to the conclusion that the new @googlehealth app is terrible! I will be shopping for a different fitness wearable! @FitbitSupport

  • Marty_FTT
    Marty (@Marty_FTT) reported

    @actualstephen @Google @FitbitSupport This is why Garmin still wins on trust. They push firmware that adds features to 5-year-old watches instead of bricking them. Fitbit under Google has the worst update track record in wearables right now.

  • jemmajon
    Jemma Jonathan (@jemmajon) reported

    @googlehealth I’ll sadly no longer be a @FitbitSupport user after 15 years. This upgrade to #googlehealth is the worst thing I’ve ever seen 😩bring back #fitbit

  • julieelliott65
    Julie Elliott 💙 (@julieelliott65) reported

    @FitbitSupport I have a Charge 6 and the screen is blank. Only had it since Christmas 2024. App has been deleted and restored. Can you please help?

  • CryssyJ824
    Crystal (@CryssyJ824) reported

    @mistylight23 @FitbitSupport @googlehealth It's been down for a few hours now. Hopefully they'll have it fixed soon.

  • Dibber_Roy
    Ricky/Roy Stick your blue tick! (@Dibber_Roy) reported

    @FitbitSupport @googlehealth Getting error 500! What is happening?

  • joelenington
    🌈Joe Lenington🏳️‍🌈 (@joelenington) reported

    @FitbitSupport I know that. But after the March update to my Pixel watch 4 Fitbit doesn't count steps when I'm on the elliptical (it did before the March update). I know that @Google also fixed the problem but it's not fixed for me! I've done so many troubleshooting and nothing. I sent the DM

  • _harikrishna_
    Harikrishna (@_harikrishna_) reported

    Hey @FitbitSupport My Versa4 is stuck on the "Connected" screen. I've tried restarting the device and I get the same issue every time. How do I fix this?

  • awalmartparking
    awalmartparkinglot ✨🪩🕺🏼🖤 (@awalmartparking) reported

    they turned @FitbitSupport into @googlehealth and now the app is so garbage and the calories tracker is essentially nonfunctional 💔 how could u do this to me

  • rekh01
    Rǝkha (@rekh01) reported

    Google Health app is not a patch on the old Fitbit version! If it’s not broke don’t fix it! @Google @FitbitSupport #Google #GoogleHeath #FitBit

  • mckeg_r
    See The Cinders Dance (@mckeg_r) reported

    @FitbitSupport I hate you so much. Your changes to the app once again are ****.

  • kennywong
    Kenny Wong 🇲🇾 (@kennywong) reported

    @FitbitSupport The link you sent doea not address my issue. I've sent a DM

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