Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

Less
More

fitbit Hero Image

Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Fréjus, Provence-Alpes-Côte d'Azur 2
Elyria, OH 1
Mulhouse, ACAL 1
Livingston, Scotland 1
Briza, Western Cape 1
Villeneuve-d'Ascq, Hauts-de-France 1
Waterford, WI 1
Oklahoma City, OK 1
Foix, Occitanie 1
City of London, England 1
Phoenix, AZ 1
Apple Valley, MN 1
St. Louis, MO 1
Louisville, KY 1
Virginia Beach, VA 1
Clearwater, FL 1
Arlington, VA 1
Halle (Saale), Saxony-Anhalt 1
Lewisville, TX 1
Calais, Hauts-de-France 1
Ironwood, MI 1
Layton, UT 1
Seattle, WA 1
Malvern, PA 1
Beaverton, OR 1
Worthing, England 1
Strasbourg, ACAL 1
North Royalton, OH 1
Levallois-Perret, Île-de-France 1
Rhinelander, WI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • Ben_ben_s LetsGoBrandon (@Ben_ben_s) reported

    @dumbgoblinbaby @fitbit No twitter good, humans bad.

  • Badgirlnette Lanette williams (@Badgirlnette) reported

    @FitbitSupport I can’t with y’all anymore y’all don’t help with anything I’m so disappointed smh

  • Ben_ben_s LetsGoBrandon (@Ben_ben_s) reported

    @homunculusdick @fitbit No all fatties should be locked down to stop the fatness spreading. 2 weeks to flatten the tummy.

  • BoatMateARS Arlene Shumaker (@BoatMateARS) reported

    @FitbitSupport I’m still waiting for my Charge4 to give me a sleep score consistently. I haven’t had a sleep score in 5 weeks. You said this is a known issue for years. What are you doing about it?

  • LD89686410 landon (@LD89686410) reported

    @Ben_ben_s @fitbit Hey, no problem jackass!

  • ericjms Eric J. Mora (@ericjms) reported

    @FitbitSupport Hi FitBit. Having total meltdown of sync issues with my Versa 2. I know my way around tech, so, it's making it frustrating. Please help!

  • ericjms Eric J. Mora (@ericjms) reported

    @FitbitSupport problem solved although I had to do a factory reset. Thank you :-)

  • Ben_ben_s LetsGoBrandon (@Ben_ben_s) reported

    @jr_allred @fitbit Most of them, I had some help with the last bit

  • dulce_muse 🧄🍞 (@dulce_muse) reported

    @MP2TheGreat @mochastarebb @fitbit What ******** do you think the ad is implying she's doing if not trying to lose weight

  • Ben_ben_s LetsGoBrandon (@Ben_ben_s) reported

    @ApartmentWitch @fitbit No all fatties should be locked down to stop the fatness spreading. 2 weeks to flatten the tummy.

  • iamian16 iamian16 (@iamian16) reported

    @FitbitSupport I did. You have had 344 votes over 14 months so you've had plenty of time to do a software upgrade to DD/MM/YY or even MMM-DD across all clock faces. I reckon you've got no intention of fixing this ethnocentric bias. Very poor customer service fitbit.

  • gwsgn Gary Woodford (@gwsgn) reported

    @FitbitSupport If you'd only offer to send a new charging cable, the problem could be solved. No one has offered that, so I've ordered one myself.

  • annieraeee Annie (@annieraeee) reported

    @FitbitSupport hey! I’m having trouble with my Fitbit. 5 day trip to Malta from UK. Daylight savings adapted fine but my watch is now appearing to be stuck one hour ahead. I’ve synced it, checked for software updates etc and nothing is working…

  • MrBuff22 (((LK))) (@MrBuff22) reported

    @FitbitSupport @StephenRodin1 Same problem so it’s obviously on your end

  • nerynicolasv Nicolas (@nerynicolasv) reported

    @FitbitSupport Fitshit! website is having an issue, It does not sent email for password recovery, I just created my account and @Google Smart Lock messed up with the password It generated and now I ended up with a useless device

Map Check Current Status