Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

Less
More

fitbit Hero Image

Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Versailles, KY 1
Saint Clairsville, OH 1
Florence, SC 1
Longquan, Shanxi Sheng 1
Clearwater, FL 1
Carrollton, OH 1
Charlotte, NC 1
Düsseldorf, NRW 1
Cavaillon, Provence-Alpes-Côte d'Azur 1
Tampa, FL 1
Milwaukee, WI 1
Pataskala, OH 1
Kenney, IL 1
Ingelheim am Rhein, Rheinland-Pfalz 1
Monmouth, Wales 1
Port Moody, BC 1
Jackson, TN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • ashuhley123 Ashley S (@ashuhley123) reported

    @Fitbit is actual trash

  • SadKyIes k (@SadKyIes) reported

    Imma get a bad ***** & imma wear her like a @fitbit

  • ElCabro62223537 El Cabron (@ElCabro62223537) reported

    @FitbitSupport my sense is taking forever to sync with iPhone SE 2nd gen. Please fix this at your end. I simply didn’t buy a device to keep removing/adding removing/adding from the Bluetooth list. This IS NIT A FIX. Do a proper fix please

  • vips_vipulshah Vipul SHAH (@vips_vipulshah) reported

    @fitbit If you can't provide your product support or maintenance then why you are selling? you are really making a fool of people around the world.

  • evenahguarts EVES LH44 🔮 (@evenahguarts) reported

    @FitbitSupport, I got a replacement pebble as my screen broke within warranty. Only problem I've got now is that all my previous data has been wiped from my account as I've replaced it. I have over a year's worth of data gone. Is there anyway to get this back? 🥴😩

  • Bladesam1983 Sam (@Bladesam1983) reported

    @FitbitSupport another Fitbit, another problem. My Ionic is having issues. I’m pretty disappointed as I’m yet to have a Fitbit that has lasted much more than a year without something going wrong.

  • BatgirlBrie Batgirl Brie (@BatgirlBrie) reported

    Since ******* @fitbit likes to cram ads for new watches down my throat every time I open the app it must mean I should buy a new watch today

  • luisaovando2 Luisa Ovando (@luisaovando2) reported

    @FitbitSupport Why Everytime that I need support I have to come here? Damn! This is getting worse.. ugh! This tracker is the worst device ever!

  • dee4change dee (@dee4change) reported

    @FitbitSupport Fit bit only cares about money. Your support team is nothing but scripted responses and don’t pay attention to the problem. Keep the support it’s useless like your product

  • marcandrestudio Marc-André (@marcandrestudio) reported

    @fitbit Are you down? Trying to register my new Charge 4 and always getting a 502 error. (cf @FitbitSupport)

  • AngelaHaggerty Captain Haggerty (@AngelaHaggerty) reported

    I really think @fitbit could do with a "pushing pram" option on the exercise list because pushing a toddler around with shopping under the buggy is not the same as "walking" 💪🙌 @FitbitSupport

  • MOHAMMA60638145 MOHAMMAD ZAHIDI (@MOHAMMA60638145) reported

    @FitbitSupport @FitbitIN @fitbit_india Need help my fitbit classic is not working properly need service assistant kindly share service center contact no n kolkata India on urgent basis You can contact me +918638546787

  • Mercury_Ruleher Courtney Mercury (@Mercury_Ruleher) reported

    @fitbit customer service is TRASH. Definitely going to look at @apple for my next fitness watch.

  • Reagan2020 It's Just Reagan (@Reagan2020) reported

    Hey @fitbit @FitbitSupport my hooman is losing her steps when she walks me because her device isn't working right!!! Please help.

  • rich_may ʎɐW pɹɐɥɔıᴚ (@rich_may) reported

    @FitbitSupport 2/2... I know that the main screen will show target complete if I walk 8.05 miles. It somehow translates 5 miles to 8.05km but keeps the units as miles so expects me to do 8.05 miles, not 8.05km. This shows on your forums as a common issue for at least a year.

Map Check Current Status