1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Fitbit
  6. ❯
  7. Outage Map
Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

Less
More
Check Current Status

Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wolfsburg, Lower Saxony 1
Oldenburg, Lower Saxony 1
Hamburg, HH 1
Vincennes, Île-de-France 1
Mainz, Rheinland-Pfalz 2
Le Mont-sur-Lausanne, VD 1
Bünde, NRW 1
Beaumont-Hague, Normandy 1
Karlsruhe, Baden-Württemberg 1
Quaregnon, Wallonia 1
Lille, Hauts-de-France 1
Montauban, Occitanie 1
Cavanac, Occitanie 1
Châteaulin, Brittany 1
Sainte-Geneviève-des-Bois, Île-de-France 1
Paris, Île-de-France 1
Marseille, Provence-Alpes-Côte d'Azur 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • ElenbaasTrevor
    Trevor Elenbaas (@ElenbaasTrevor) reported

    @FitbitSupport I have a charge6 purchased December 2024. Battery life has plummeted. It used to last a week, now about half a day. I haven't made any changes to settings etc. have restarted multiple times. Suggestions or should I toss it in the trash?

  • SSelser
    S Selser (@SSelser) reported

    @FitbitSupport Thanks for selling out to Google. They ruin everything they buy. I hope you made a lot of money to **** over your loyal customers.

  • Grumpysworld1
    Simon Atherfold (@Grumpysworld1) reported

    @FitbitSupport It won't let me! I press the envelope, the screen flashes and that's it. I'm getting frustrated now, I use this Fitbit to monitor my heart, I have Atrial Fibrillation. Is there an email address I can send something to? Please help me I need this.

  • luke4696
    Front St. Finance (@luke4696) reported

    @FitbitSupport @Google pretty annoying that your workout tracker will just randomly pause if you swipe away to another app…pretty cool function, fix it!

  • Khoa_Huynh
    Khoa Huynh (@Khoa_Huynh) reported

    Is there a problem with Google Health data syncing since this morning Asia time ? @FitbitSupport

  • Kygregb
    Greg (@Kygregb) reported

    @FitbitSupport Replacement service is the worst! Defective Fitbit was received by you on 4/23/26. The replacement is just now shipping out (after I had to contact their stupid chat to inquire about it) Hire real people to take care of this!

  • MuditSaxen56971
    Mudit Saxena (@MuditSaxen56971) reported

    My @Fitbit thinks I’m an elite cyclist, but I’m literally just riding my scooter through Indian traffic. 🛵🇮🇳 SmartTrack keeps confusing motorized 2-wheelers with bicycles, and without a bulk-delete option, my stats are permanently skewed. @FitbitSupport we need a fix! #fitbit

  • LilySydorenko
    Lily Sydorenko (@LilySydorenko) reported

    @FitbitSupport Hello, my Versa 3 watch started to get very hot after the update. It says "very hot" and turns off, making it impossible to use. Please help.

  • awalmartparking
    awalmartparkinglot ✨🪩🕺🏼🖤 (@awalmartparking) reported

    they turned @FitbitSupport into @googlehealth and now the app is so garbage and the calories tracker is essentially nonfunctional 💔 how could u do this to me

  • smccrae13
    Stephanie McCrae (@smccrae13) reported

    @FitbitSupport is there a known issue with syncing at this time? I have hit all my active hours in my device but they are not showing in the app?

  • bdweis
    Barry Weis (@bdweis) reported

    Hello @Garmin longtime @FitbitSupport customer here. Making the switch, don't let me down. #HeartWarrior #RunningForMyLife

  • avasi01
    A.K.D. (@avasi01) reported

    @GoogleHealth @fitbitsupport I purchased a Fitbit Air and can’t complete setup — my Fitbit account password reset isn’t sending/working, and the app won’t let me move my account to Google either. Been stuck for days. Can someone help? #FitbitSupport

  • themainapp
    themainapp (@themainapp) reported

    @FitbitSupport sent you multiple DMs about issue with my Fitbit air and received no response. Are you going to provide support or not?

  • bobbybrum
    Robert Tarbuck (@bobbybrum) reported

    Since being forced to from @FitbitSupport to @googlehealth … google health doesn’t work … doesn’t pick up data correctly it’s terrible to navigate…. A broken App … my advice stay on Fitbit as long as you can

  • Jeanett08615786
    Jeanette “…nothing ever really ends, does it?” (@Jeanett08615786) reported

    @dfteach @FitbitSupport @googlehealth I have a fitbit, and I have had nothing but trouble since Google got involved. Now my fitbit reads one thing, and the app has a number almost double what the device says.

Check Current Status