Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Fréjus, Provence-Alpes-Côte d'Azur 2
Elyria, OH 1
Mulhouse, ACAL 1
Livingston, Scotland 1
Briza, Western Cape 1
Villeneuve-d'Ascq, Hauts-de-France 1
Waterford, WI 1
Oklahoma City, OK 1
Foix, Occitanie 1
City of London, England 1
Phoenix, AZ 1
Apple Valley, MN 1
St. Louis, MO 1
Louisville, KY 1
Virginia Beach, VA 1
Clearwater, FL 1
Arlington, VA 1
Halle (Saale), Saxony-Anhalt 1
Lewisville, TX 1
Calais, Hauts-de-France 1
Ironwood, MI 1
Layton, UT 1
Seattle, WA 1
Malvern, PA 1
Beaverton, OR 1
Worthing, England 1
Strasbourg, ACAL 1
North Royalton, OH 1
Levallois-Perret, Île-de-France 1
Rhinelander, WI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • AnthonyPool450 Gamzly (@AnthonyPool450) reported

    @madebygoogle @fitbit terrible battery life....

  • JeffAlerman Jeff Alerman (@JeffAlerman) reported

    @fitbit I know how to fix it…because I have to do it every few months. It’s ridiculous that I have to do it every few months.

  • Donal43680543 The MayoDon (@Donal43680543) reported from Dublin City, Leinster

    @fitbit my app logged me out and won't let me sign back in. I have just done a long run and I'd like to get it recorded. Please help 😫😫😫

  • BenPaddon Ben Paddon (@BenPaddon) reported

    Anyone else having an issue with their @fitbit Versa 3 where the alarms go off 9-12 minutes late instead of the actual time you set it for? Having a number of issues with my Versa 3 of late, but this is one of the most irritating.

  • abena_serwaa Abena (@abena_serwaa) reported

    @FitbitSupport Still not working. Starts updating a bit and then goes off and then the same message comes on the screen. Now does to the fitbit logo and then goes off. Fitbit touchscreen is still not working. Very disappointed. Will send a DM

  • MichaelCayley MichaelCayley (@MichaelCayley) reported from Ottawa, Ontario

    @FitbitSupport you told me to expect email follow up from an executive? Have been trying to resolve my faulty device problem for almost a month now ref #46870825

  • FishaBoi Sodi K. (@FishaBoi) reported

    @Google Tell @fitbit and @FitbitSupport to stop messing about and issue me my refund for the Ionic recall. It's been several months.

  • iDingh Harm (@iDingh) reported

    @FitbitSupport Today I have the same problem.

  • JeffAlerman Jeff Alerman (@JeffAlerman) reported

    I should have never gotten a @fitbit. I should have gotten an Apple Watch instead. This is a new Sense and it dies all the time. Out getting my steps in, look down to see where I am, dead. Also, it loses the link to my Withings scale every few months. Horrible experience.

  • cosmiquemuffin THEE Nelson 💉x5 #DarkBrandonRising #VOTE2022 (@cosmiquemuffin) reported

    @fitbit @madebygoogle Hmmm!!!! I guess I'll have to check out the new devices... I love my current Sense but I'll see what other stuff is coming down the line!

  • Pierceyyyy Emily Pierce (@Pierceyyyy) reported

    @FitbitSupport been waiting on a $300 refund since March….poor customer service and I will only talk poorly about your product.

  • mws0529 Michael W Stephens (@mws0529) reported

    @fitbit Missed the boat for me. Long time wear os user, LG, and Fossil. Metal bands only, hate leather and bad silicon allergies. See what Fossil Gen 7 offers.

  • colie_ward Colie Ward ⭐⭐⭐⭐⭐⭐ (@colie_ward) reported from Dublin City, Leinster

    @FitbitSupport Hi wondering could you help out? My wifes fitbit charge 4 the screen has gone blank and is only displaying a smily face is there any trouble shoot she could do to get the fitbit working again?

  • manjunath_boom manjunath.B (@manjunath_boom) reported

    @poorvika_india @fitbit @FitbitSupport Team, Still don't see the appropriate update from the respective team.if this is your way of support/service.Then definitely it's very poor customer centric "poorvika" and will look for next plan of action. I never recommended poorvika for any if this is your way of business.

  • jaganganapathi1 jaganganapathi (@jaganganapathi1) reported

    @FitbitSupport sir, i have surrendered my fitbit ionic as per your advice but havent got my refund.. Kindly help me in this regard

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