Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
Check Current Status
Online Features
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Winnipeg, MB | 1 |
| Onley, VA | 1 |
| Lakeland, FL | 1 |
| Cleveland, OH | 1 |
| South Plainfield, NJ | 1 |
| Tucson, AZ | 1 |
| Guilford, CT | 1 |
| Gold Coast, QLD | 1 |
| Brest, Bretagne | 1 |
| Berlin, Land Berlin | 1 |
| Barrow in Furness, England | 1 |
| Elyria, OH | 1 |
| Mulhouse, ACAL | 1 |
| Livingston, Scotland | 1 |
| Briza, Western Cape | 1 |
| Villeneuve-d'Ascq, Hauts-de-France | 1 |
| Waterford, WI | 1 |
| Oklahoma City, OK | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
-
Frank Plunkett
(@frankplunkett) reported
@jschildkraut80 I am on my fourth Fitbit Ionic. @fitbit @FitbitSupport . They did a terrible job on this product. I have a much older Fitbit surge that still is working. It predates all of my Ionics.
-
Roberta BENTON
(@rwbenton1) reported
@FitbitSupport I have had issues since I got my versa 3 Fitbit 1 last month,the return policy at the store that I bought it expired two weeks ago. it consistently does not correctly track my steps or interface with my health app please help! This is the 2nf time I have reached
-
Chrissy Sorenson
(@chrissy2805) reported
@FitbitSupport Nothing can fix this, it's a design fault that causes irritation. It's the fitbit charge 4
-
jammief@hotmail.com
(@jammief_jamf) reported
@fitbit Hi there, my charge 3 fitbit now has 6 dark lines on the screen? I have followed all solutions in your help centre to try and fix this but nothing is working. Can you help please?
-
onebitcpu
(@onebitcpu) reported
@FitbitSupport is sync down again today? I haven't been able to sync all day?
-
grainne campbell
(@grainnec735) reported
@fitbit I can't seem to log into my fitbit app. Is the app down?
-
Gordy Curtis
(@GordyCurtis) reported
@FitbitSupport @fitbitireland do not buy their products. They do not work. Bought a new scales that doesnt work. Their answer "we cant do anything until you weigh in 5 times a day for a week" - on a broken scales. TOTAL SCAM
-
vegas gurrl
(@nevadagurrl) reported
help .. my fitty inspire II is not registering HR and sleep ... i have tightened and loosened it and adjusted where it is on my arm and no luck plz advise - i have had it months and it's been working until a few days ago @FitbitSupport
-
JImmy
(@JimmyFolded) reported
@addictedcoach @fitbit Ah, we’re on the inspires. We had the flex 2 before that and never had an issue. I got mine first and experienced the irritation, then my partner got hers a few months later. Same thing happened
-
Katie
(@quietnerd) reported
@FitbitSupport Thanks for the help! It’s working now, takes a while to load but I can view my sleep data now. Any reason it takes so long to load everything?
-
Avsters
(@Avsterss) reported
@MopGarden @fitbit Yeah same, had an issue with my band, send two new ones. Best customer support!
-
KK
(@kk54544) reported
@FitbitSupport @FitbitIN 2 weeks and the issue is still not fixed..thats ridiculous. Ref - 40139793
-
One Your Mama Warned You About
(@jrocktalk) reported
Having the WORST experience trying to cancel a free trial of @fitbit Premium that came with my purchase. I didn’t directly sign up for it. @FitbitSupport you chat team should be able to manage this without additional run around. This confirms I will never pay for Premium.
-
Allie
(@allietaylor68) reported
@Zwick24 @FitbitSupport I'm having the exact same issue
-
Hannah Morgan
(@DrHannahMorgan) reported
@RachelHinde @fitbit My suggestion would be just buy a new one- if YouTube doesn’t have the answer of how to fix. It sounds like you’ve benefited from it, had 6 years use- sometimes making a quick decision is a good one- if it works for you then keep going, replace and maintain momentum?
Check Current Status