Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
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Online Features
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Gold Coast, QLD | 1 |
| Brest, Bretagne | 1 |
| Berlin, Land Berlin | 1 |
| Barrow in Furness, England | 1 |
| Elyria, OH | 1 |
| Mulhouse, ACAL | 1 |
| Livingston, Scotland | 1 |
| Briza, Western Cape | 1 |
| Villeneuve-d'Ascq, Hauts-de-France | 1 |
| Waterford, WI | 1 |
| Oklahoma City, OK | 1 |
| Foix, Occitanie | 1 |
| City of London, England | 1 |
| Phoenix, AZ | 1 |
| Apple Valley, MN | 1 |
| St. Louis, MO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Steve
(@UngarCanes) reported
@FitbitSupport did you know that your software update is broken? And that by not offering a rollback to the previous version you are preventing people from using your watch? 30% discount on a replacement is a ripoff when you could just fix your software to what is was a month ago
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Lynn Pechinski
(@LynnPechinski) reported
@FitbitSupport My Fitbit Charge 5 keeps disconnecting on a daily basis although the Fitbit is well charged. How do I fix this problem?
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MepoFam
(@MepoFam) reported
.@FitbitSupport You're missing the point! FIX THE APP! You've ruined what was good app. Force quit, reinstall, log off/on re-sync what BS. Name 1 other app that you have to do this to this much? A clue there isn't one! IMO this is deliberate, destroy #Fitbit so #Pixel takes over!
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Lynn Pechinski
(@LynnPechinski) reported
@FitbitSupport My Fitbit Charge 5 keeps disconnecting on a daily basis although the Fitbit is well charged. How do I fix this problem?
-
Steve
(@UngarCanes) reported
@FitbitSupport did you know that your software update is broken? And that by not offering a rollback to the previous version you are preventing people from using your watch? 30% discount on a replacement is a ripoff when you could just fix your software to what is was a month ago
-
Steve
(@UngarCanes) reported
@FitbitSupport did you know that your software update is broken? And that by not offering a rollback to the previous version you are preventing people from using your watch? 30% discount on a replacement is a ripoff when you could just fix your software to what is was a month ago
-
MepoFam
(@MepoFam) reported
.@FitbitSupport You're missing the point! FIX THE APP! You've ruined what was good app. Force quit, reinstall, log off/on re-sync what BS. Name 1 other app that you have to do this to this much? A clue there isn't one! IMO this is deliberate, destroy #Fitbit so #Pixel takes over!
-
Lynn Pechinski
(@LynnPechinski) reported
@FitbitSupport My Fitbit Charge 5 keeps disconnecting on a daily basis although the Fitbit is well charged. How do I fix this problem?
-
MepoFam
(@MepoFam) reported
.@FitbitSupport You're missing the point! FIX THE APP! You've ruined what was good app. Force quit, reinstall, log off/on re-sync what BS. Name 1 other app that you have to do this to this much? A clue there isn't one! IMO this is deliberate, destroy #Fitbit so #Pixel takes over!
-
Lynn Pechinski
(@LynnPechinski) reported
@FitbitSupport My Fitbit Charge 5 keeps disconnecting on a daily basis although the Fitbit is well charged. How do I fix this problem?
-
Lynn Pechinski
(@LynnPechinski) reported
@FitbitSupport My Fitbit Charge 5 keeps disconnecting on a daily basis although the Fitbit is well charged. How do I fix this problem?
-
MepoFam
(@MepoFam) reported
.@FitbitSupport You're missing the point! FIX THE APP! You've ruined what was good app. Force quit, reinstall, log off/on re-sync what BS. Name 1 other app that you have to do this to this much? A clue there isn't one! IMO this is deliberate, destroy #Fitbit so #Pixel takes over!
-
Lynn Pechinski
(@LynnPechinski) reported
@FitbitSupport My Fitbit Charge 5 keeps disconnecting on a daily basis although the Fitbit is well charged. How do I fix this problem?
-
Steve
(@UngarCanes) reported
@FitbitSupport did you know that your software update is broken? And that by not offering a rollback to the previous version you are preventing people from using your watch? 30% discount on a replacement is a ripoff when you could just fix your software to what is was a month ago
-
Lynn Pechinski
(@LynnPechinski) reported
@FitbitSupport My Fitbit Charge 5 keeps disconnecting on a daily basis although the Fitbit is well charged. How do I fix this problem?
Check Current Status