Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
Check Current Status
Online Features
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Clermont, FL | 1 |
| Ipswich, England | 1 |
| Woodbine, MD | 1 |
| Bigastro, Comunitat Valenciana | 1 |
| Winnipeg, MB | 1 |
| Onley, VA | 1 |
| Lakeland, FL | 1 |
| Cleveland, OH | 1 |
| South Plainfield, NJ | 1 |
| Tucson, AZ | 1 |
| Guilford, CT | 1 |
| Gold Coast, QLD | 1 |
| Brest, Bretagne | 1 |
| Berlin, Land Berlin | 1 |
| Barrow in Furness, England | 1 |
| Elyria, OH | 1 |
| Mulhouse, ACAL | 1 |
| Livingston, Scotland | 1 |
| Briza, Western Cape | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
-
MattRice
(@IAmMattRice) reported
@FitbitSupport hey @FitbitSupport could you please confirm if there’s currently a services outage? Seeing loads of reports on Down Detector of people not being able to login or sync their devices
-
Kelly🍋
(@kellylouise96xo) reported
@FitbitSupport is there an issue with the app🥺🥺🥺
-
Toby
(@tobymc666) reported
@_steph_says @fitbit Having the exact same issue. Whole platform appears down, app and web. Getting that app popup and a ‘server error’ on web
-
BFRO New Jersey
(@BFRO_NewJersey) reported
@WRDoolittle1 @FitbitSupport Same here. Must be a system wide issue.
-
Tommy Chill
(@tommychill) reported
@FitbitSupport Both the app and website are down. Any ETA on when they will be available again?
-
sam
(@thesampattison) reported
@FitbitSupport I haven't been able to sync or access my dashboard for nearly 24 hours now, when are you going to get the problem fixed?
-
Mindy Aunkst
(@AunkstMindy) reported
@FitbitSupport I am having the same issue. Data was off with my workout this morning. Tried rebooting fitbit, uninstalled app and re-installed. Can't log in now.
-
Rosemary Cole
(@rosebud660) reported
@FitbitSupport Not signing in... uninstalled and reinstalled...now can't sign in. Saying not available or no internet or server problem.
-
Vinod Kumar Agarwal
(@vinodagarwal) reported
@FitbitSupport web dashboard server is down ?
-
Nina 🇩🇴
(@ninapaezz) reported
ffs @Fitbit is down 😭😭😭 Why didn't I search this and save my morning free time??
-
Peter Lenz
(@PeterLenz27) reported
@FitbitSupport Sounds like your servers are down. Fitbit won't sync, can't log in, etc.
-
Debra Rouse
(@DRouseNC) reported
@FitbitSupport I have tried the fix suggested for Bluetooth syncing, and I have even uninstalled/reinstalled the app. I can't sign in on my iPhone 12 or my PC. This is really frustrating.
-
Mike
(@KendallMike) reported
@FitbitSupport can’t log into my app or the website. Can you let us know if there is a problem.
-
Niiamh Keogh
(@StunahKeogh) reported
@katwhit921 @FitbitSupport same issue for me
-
james derbyshire
(@derbs28) reported
@FitbitSupport is the fitbit app down it won't let me log back in?
Check Current Status