Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Fréjus, Provence-Alpes-Côte d'Azur 2
New York City, NY 2
Livingston, Scotland 1
Briza, Western Cape 1
Villeneuve-d'Ascq, Hauts-de-France 1
Waterford, WI 1
Oklahoma City, OK 1
Foix, Occitanie 1
City of London, England 1
Phoenix, AZ 1
Apple Valley, MN 1
St. Louis, MO 1
Louisville, KY 1
Virginia Beach, VA 1
Clearwater, FL 1
Arlington, VA 1
Halle (Saale), Saxony-Anhalt 1
Lewisville, TX 1
Calais, Hauts-de-France 1
Ironwood, MI 1
Layton, UT 1
Seattle, WA 1
Malvern, PA 1
Beaverton, OR 1
Worthing, England 1
Strasbourg, ACAL 1
North Royalton, OH 1
Levallois-Perret, Île-de-France 1
Rhinelander, WI 1
Bedford, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • Dave_Swykk Dave Swykk (@Dave_Swykk) reported

    @JordanOSullivan @FitbitSupport There’s definitely some kind of outage/issue going on. Maybe instead of deflecting in your responses, @FitbitSupport, get on fixing it, please and thanks.

  • AdentroTrans Adentro Translations (@AdentroTrans) reported

    Hi @FitbitSupport what is up with your app? My Versa won’t sync and the app is missing stats from the last hour or so. I see multiple ppl reporting the same issue, please fix!

  • HoorayItsEJ EJ (@HoorayItsEJ) reported

    @Floyd_Tori @JordanOSullivan @FitbitSupport Same issue. Says I tried too many times to log in.

  • iamDaniellaa Daniella Moore (@iamDaniellaa) reported

    @JordanOSullivan @FitbitSupport Same issue as well! Tried all the help centre stuff.

  • jickells_ian Ian Jickells (@jickells_ian) reported

    @FitbitSupport is there a problem with the app at the minute. Not syncing and tried all fixes

  • somepinkflowers survived Hurricane Ian, can i survive RonDesantis (@somepinkflowers) reported

    @JordanOSullivan @FitbitSupport Mine not working either in Florida

  • MizNikki Who dis? Proud Couch Potato (@MizNikki) reported

    @FitbitSupport I see you telling folks to log off and on. Nope! Let me know when you’ve acknowledged it’s an issue on your end and you fix it. Thanks.

  • squire302 Dave Wilson (@squire302) reported

    @FitbitSupport I cannot log into the Fitbit app. I called Tech Support and they said they were having an issue on their end. Can you let me know what the issue was resolved?

  • laurax4trees Laurel Boyer (@laurax4trees) reported

    @fitbit @FitbitSupport you very clearly have app issues. Please issue an ETA for resolution, we’re waiting.

  • leewarren Lee Warren (@leewarren) reported

    @Floyd_Tori @JordanOSullivan @FitbitSupport Same issue here.

  • LeanneAbbey1 Leanne Abbey (@LeanneAbbey1) reported

    @KSchnickelfritz @FitbitSupport Seem like Fitbit is totally down. I couldn’t see sleep tracker, heart rate or health metrics when I got up this morning. Tried logging out, and now I can’t log back in.

  • moneysavvydaddy Adam - MoneySavvyDaddy (@moneysavvydaddy) reported

    @BrooksAD @FitbitSupport Fine exactly same…seeing yours and other messages can only assume issue with the app

  • RandiACaras (((Randi))) (@RandiACaras) reported

    @FitbitSupport @Floyd_Tori Same. This is a @fitbit problem. I have tried to sync, checked Bluetooth connection, turned phone off & on, reinstalled app, etc. Second time in less than 6 months this has happened.

  • CatherineReiman Catherine Reiman (@CatherineReiman) reported

    @FitbitSupport I’m having a problem syncing my Sense and logging in to the Fitbit website. Please advise if this is a network issue.

  • AdentroTrans Adentro Translations (@AdentroTrans) reported

    @FitbitSupport @JordanOSullivan Same issue, started about an hour ago. I get an “unknown server error occurred” message. @FitbitSupport you need to look into this on your end

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