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Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Noida, UP 1
St. Louis, MO 1
Grenoble, Auvergne-Rhône-Alpes 1
Paris, Île-de-France 1
Köln, NRW 1
Rotterdam, zh 1
Lincoln, NE 1
Clermont, FL 1
Ipswich, England 1
Woodbine, MD 1
Bigastro, Valencia 1
Winnipeg, MB 1
Onley, VA 1
Lakeland, FL 1
Cleveland, OH 1
South Plainfield, NJ 1
Tucson, AZ 1
Guilford, CT 1
Gold Coast, QLD 1
Brest, Brittany 1
Berlin, Berlin 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • queerboylifts
    Hunter (@queerboylifts) reported

    @FitbitSupport hi , is there an issue with the Fitbit app? I click on it and it flashes up then off

  • CelticLegends2
    Celtic Legends (@CelticLegends2) reported

    @FitbitSupport Nope still not working clearly a problem your end not mine 🙄#Fitbit #broken

  • kindnessglides
    ✨ when is a villain not a villian?✨ (@kindnessglides) reported

    @_yogaprincess @FitbitSupport It's also doing the same with me and I did all the Bluetooth on and off stuff too, so it's not an issue on the users end @FitbitSupport

  • Petettempleton
    Danny Reason (@Petettempleton) reported

    @FitbitSupport yep having the same problems and tried the same fixes. Notice from down detector there are 100s of users reporting same issue. Not really sure why you want individual DMs as it is a wide issue. Perhaps you should acknowledge it as such

  • Heather_1705
    H... (@Heather_1705) reported

    @FitbitSupport I have. I’ve done all the usual troubleshooting steps and it’s still not working. Many people tweeting the same issue so it’s clearly something wrong your end.

  • GlamLauren
    Lauren Pisani (@GlamLauren) reported

    @FitbitSupport having problems with the App this morning. It won’t open and keeps shutting down. Tried restarting my phone and it still didn’t work. Is there some sort of glitch?????? I can’t do anything at the moment!!!!!!!😡😡😡

  • CardiffGooner1
    Victory Through Harmony (@CardiffGooner1) reported

    @fitbit @CorbZ91 STOP REPEATING THIS USELESS ADVICE AND SORT THE PROBLEM!!!

  • Tilly_Haines
    Tilly Haines (@Tilly_Haines) reported

    @FitbitSupport @12156dragon And is the issue resolved?

  • TomCairns23
    Tom Cairns (@TomCairns23) reported

    @Whenmouf @FitbitSupport Same. Clearly a big issue here…

  • danjzs1
    Dan (@danjzs1) reported

    @fitbit, fix your damn app.

  • shut_up_stewart
    Stewart McGill (@shut_up_stewart) reported

    @FitbitSupport 950 complaints in the last half hour on DownDetector suggests that you continue to let us down. Why not just be honest?

  • _yogaprincess
    🍓☯️🦄 (@_yogaprincess) reported

    @FitbitSupport No. It’s an app issue all of this is irrelevant. Over 200 reports of the same issue. Sort it out

  • CharlieFenton2
    Charlie Fenton (@CharlieFenton2) reported

    @FitbitSupport @Dawn_Ashlea Can you please stop ignoring and acting like it is a user issue? It is an app issue, there are 700 reports of issues right now with Down Detector. This is getting silly now.

  • 2011whocares
    Aimee (@2011whocares) reported

    @12156dragon @FitbitSupport I’m having the same problem this morning

  • ChrisAguilar15
    Chris Aguilar 💙 (@ChrisAguilar15) reported

    @12156dragon @FitbitSupport I’m having the same. The app flashing open but shutting down straight away. Tried to delete and reinstall but not resolving.

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