Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bigastro, Comunitat Valenciana 1
Winnipeg, MB 1
Onley, VA 1
Lakeland, FL 1
Cleveland, OH 1
South Plainfield, NJ 1
Tucson, AZ 1
Guilford, CT 1
Gold Coast, QLD 1
Brest, Bretagne 1
Berlin, Land Berlin 1
Barrow in Furness, England 1
Elyria, OH 1
Mulhouse, ACAL 1
Livingston, Scotland 1
Briza, Western Cape 1
Villeneuve-d'Ascq, Hauts-de-France 1
Waterford, WI 1
Oklahoma City, OK 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • TeslaFlax Todd Flax (@TeslaFlax) reported

    @FitbitSupport can't login or sync devices. Are there any issues?

  • coachregina15 Regina Thomas (@coachregina15) reported

    @FitbitSupport My Fitbit Sense is logging crazy amount of floors even when I'm walking on a treadmill with no incline (45 floors in 45 minutes). Is this a Firmware issue or tracker issue.

  • elizabethrob13 ElizabethRoberts2000 (@elizabethrob13) reported

    @FitbitSupport Why did they take so long to figure there was a problem? Ffs

  • R_Mader88 Rebecca Mader (@R_Mader88) reported

    @FitbitSupport hi - I’ve been trying to log in to my fitbit app and keep getting an error message. Is the app down? Couldn’t get my fitbit to sync earlier today.

  • Louiseridley17 Louise Ridley (@Louiseridley17) reported

    @dabazma @FitbitSupport So difficult to get in touch with Fitbit support now! Really poor.

  • Angelpops75 Sara Price (@Angelpops75) reported

    @AngieRose54 @FitbitSupport I've had this issue too, can't log-in after resinstalling. Can @FitbitSupport give a timescale please?

  • mrsjsbwalker Jackie 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@mrsjsbwalker) reported

    @FitbitSupport glad it’s not my device. Been trying to sync for hours. No doubt lost today’s data. self help advised resetting device and that didn’t work so I removed app and reinstalled 😡. No indication fault was at your end. Can’t get logged back on

  • kplaner26 Kylene Planer (@kplaner26) reported

    @reginacalabrese @FitbitSupport This exact thing happened to me. Still can’t login, even reset my password

  • nikkijoudrey nikkijoudrey (@nikkijoudrey) reported

    @FitbitSupport Reinstalled the app and now I don’t have any previous step data, just so far today ... is that part of the issue?

  • MonikaNiemiec3 Monika N (@MonikaNiemiec3) reported

    @FitbitSupport Seems like an issue one after another! My tracker stopped working yesterday and now servers down. It’s not the same Fitbit what it used to be 5 years ago. I feel really disappointed and maybe it’s time to look for different company tracker

  • Beaker2019 Beakermatrix (@Beaker2019) reported

    Looks like @FitbitSupport tracker is down, both the app and the online site. Been trying to input data for the last 2+ hours, still not working. App says unavailable, website just loops me out of login.

  • CHOLIS75 be happy (@CHOLIS75) reported

    @FitbitSupport People that have a #Fitbit have to have PATIENCE! You guys always have some technical issue going on!!

  • MKenneth127 Matthew (@MKenneth127) reported

    @FitbitSupport the app is all over the app place! Cant log food. Cant login. Errors left n’ right. What is happening??

  • jess_tunnard Jess Tunnard (@jess_tunnard) reported

    @FitbitSupport my versa won't even track my heart rate - no green led lights... no troubleshooting has helped, please sort this out for new products it seems to be a common issue

  • BurtonHohman Burton Hohman (@BurtonHohman) reported

    @FitbitSupport Oh thank goodness I’ve tried resetting like 6 times, thought it was an issue on my end

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