Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
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Online Features
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Fréjus, Provence-Alpes-Côte d'Azur | 2 |
| Elyria, OH | 1 |
| Mulhouse, ACAL | 1 |
| Livingston, Scotland | 1 |
| Briza, Western Cape | 1 |
| Villeneuve-d'Ascq, Hauts-de-France | 1 |
| Waterford, WI | 1 |
| Oklahoma City, OK | 1 |
| Foix, Occitanie | 1 |
| City of London, England | 1 |
| Phoenix, AZ | 1 |
| Apple Valley, MN | 1 |
| St. Louis, MO | 1 |
| Louisville, KY | 1 |
| Virginia Beach, VA | 1 |
| Clearwater, FL | 1 |
| Arlington, VA | 1 |
| Halle (Saale), Saxony-Anhalt | 1 |
| Lewisville, TX | 1 |
| Calais, Hauts-de-France | 1 |
| Ironwood, MI | 1 |
| Layton, UT | 1 |
| Seattle, WA | 1 |
| Malvern, PA | 1 |
| Beaverton, OR | 1 |
| Worthing, England | 1 |
| Strasbourg, ACAL | 1 |
| North Royalton, OH | 1 |
| Levallois-Perret, Île-de-France | 1 |
| Rhinelander, WI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Sumit Srivastava
(@sumits35137) reported
@FitbitSupport I have asked for refund on iconic some 5 month back and completed all process but refund not received yet plz help , ref no. Is 2022061204130790
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Weez Face
(@Chezzatwarn) reported
@FitbitSupport my fitbit hasn’t been working for over a week and im struggling to get any help. Can you give me a number to call?
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Tyler Campbell
(@souptyc) reported
@fitbit I’ve already done that. I also did a warranty claim for the actual device because the part that holds the band on broke. They replaced it and then a few months later it happened again so I was told it was no longer under warranty. Love the functionality but hate the poor quality.
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traveling light
(@WanderlustWB) reported
Dear @fitbit @FitbitSupport you seriously have the worst website for customers - how many dead links can you have, no options for chat, when you click thru to help - NOTHING helpful. I have had four of your products. This will be my last.
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Joe Blow
(@Joblow72266620) reported
@iksta101 @madebygoogle @fitbit "most of the day"? That's the problem tho. Most other watches last well beyond 1 day.
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Laserbeam 🌹🇺🇦
(@BerkeleyGirl63) reported
@krozzer_mag @FitbitSupport Did you ever get a response? I’m trying to get some tech help and their email is shut off permanently now and their live chat is inaccessible.
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Tony Krohn
(@Krohn5Tony) reported
@Klarna Klarna did a very classy move. Klarna stepped in a resolved an issue I had with Fitbit. At there own expense. Than you Klarna. Klarna should not allow Fitbit to be purchased off there service. That would be smart since @fitbit is garbage and the support is worse.
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psychlyst
(@psychlyst1) reported
@fitbit Poor product. Bellies up after 8 months. No quality.
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Thomas Leclaire 🇺🇦
(@tleclaire66) reported
@FitbitSupport For heavens sake, please remove the annoying "slow charge" message. Just charge the device slow, fast or whatever... that sucks!
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Tyler Campbell
(@souptyc) reported
Do the bands on anyone else’s @fitbit snap in half all the time? I swear I’ve been through like 7 of them in two years. Like are they purposely making them poor quality so people will spend money on more of them?
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Laserbeam 🌹🇺🇦
(@BerkeleyGirl63) reported
@FitbitSupport Having this issue with a different FitBit device. Super annoyed, it’s only a month or two old.
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Sumit Srivastava
(@sumits35137) reported
@FitbitSupport Hi, your contact has an ISD no. And I don't have that facility in my phone. Could you plz help me connect on mail or my no.
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traveling light
(@WanderlustWB) reported
Also @FitbitSupport your chat support (once you can find it) is the worst i've seen. The person can't even cancel an order. Also - was rude. Thanks.
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AspieMastermind
(@AspieMastermind) reported
@Google said the Pixel Watch was the most advanced @fitbit device available but currently it is severely lacking compared to the @fitbit Sense. Really pissed off that I now have to return the Pixel Watch because it's so terrible in comparison. Significantly worse battery life too
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RUPE
(@RUPESUMO2022) reported
@FitbitSupport I have chatted to live chat about versa 2 being non responsive with charge. It just shut down after working perfectly fine for ages, No one could help, been thru everything. Is there any complaints procedure? As I feel its not acceptable that a device can just end
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