Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
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Online Features
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Lakeland, FL | 1 |
| Cleveland, OH | 1 |
| South Plainfield, NJ | 1 |
| Tucson, AZ | 1 |
| Guilford, CT | 1 |
| Gold Coast, QLD | 1 |
| Brest, Bretagne | 1 |
| Berlin, Land Berlin | 1 |
| Barrow in Furness, England | 1 |
| Elyria, OH | 1 |
| Mulhouse, ACAL | 1 |
| Livingston, Scotland | 1 |
| Briza, Western Cape | 1 |
| Villeneuve-d'Ascq, Hauts-de-France | 1 |
| Waterford, WI | 1 |
| Oklahoma City, OK | 1 |
| Foix, Occitanie | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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David Paul Lowery
(@DavidPaulLowery) reported
@FitbitSupport @teejay814 That isn’t working. It is the same issue as yesterday.
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Silvana
(@giadelusa) reported
@fitbit Did everything needed to get app working again for my Versa 2 but, once again, your system is down!!! Come on FitBit! Get it together!
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Jenn Tomomitsu, PhD
(@jenn_writes) reported
@FitbitSupport My Fitbit is still not working or synching properly. I tried to reset the app but now I'm locked out. Is there a way to fix this?
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Sarah Forster
(@Sass1980) reported
@FitbitSupport Mine is also down again - same issue
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Kristina
(@KristinaAggas) reported
@FitbitSupport You absolutely have NOT resolved this issue. It's still not showing my step count, and nothing happens when I tap on "Health metrics". The entire reason I have premium is so I can use the health metrics. Will I be getting a credit for the time it's not working?
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zoë
(@zoeamanda_) reported
@FitbitSupport hi I have just been on a long run and it’s not syncing to the app, it’s a pb so I need it to sync, please can you help
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Horus Eye Pottery
(@HorusEyePottery) reported
@FitbitSupport My versa3 is also still not syncing properly. It tries for a very short time to sync then gives me the ‘fix it’ link, which it did yesterday during your outage. It will give the centre calories and maybe show the other options, but seems to abandon the process.
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Di 🏒 & ☕
(@Bayliss76) reported
Hey @FitbitSupport I think your service is down again. My inspire won't sync again this morning. It's 7:20 am Central time. Thanks.
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Annie
(@anniew0909) reported
@whatserscosplay @FitbitSupport Mine has gone down again too!
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pangaea 🍍
(@Jamiels_) reported
@FitbitSupport @fitbit Fitbit app is down again
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some guy 🇺🇦
(@Ryan46and2) reported
@FitbitSupport Your application isn't working again. Same issue as yesterday. Can't sync and app is broken.
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Ken Napp
(@KenNapp) reported
@FitbitSupport Issue is back not resolved help
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Nick Johnson
(@NickJohnsonCT) reported
@FitbitSupport I am still having an issue with my Sense.
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Bailee Neville
(@BaileeNeville) reported
@FitbitSupport Mine is still down just like yesterday
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Michael Bokor
(@mtbokor) reported
@FitbitSupport When is the issue going to be resolved? Still issues with App. Like sleep score has dissapeared
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