Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ipswich, England 1
Woodbine, MD 1
Bigastro, Comunitat Valenciana 1
Winnipeg, MB 1
Onley, VA 1
Lakeland, FL 1
Cleveland, OH 1
South Plainfield, NJ 1
Tucson, AZ 1
Guilford, CT 1
Gold Coast, QLD 1
Brest, Bretagne 1
Berlin, Land Berlin 1
Barrow in Furness, England 1
Elyria, OH 1
Mulhouse, ACAL 1
Livingston, Scotland 1
Briza, Western Cape 1
Villeneuve-d'Ascq, Hauts-de-France 1
Waterford, WI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • MrFresh Doug 🛰🚀💻 (@MrFresh) reported

    @brian4dotcom @fitbit @FitbitSupport What was the issue?

  • Jess87267045 Jess (@Jess87267045) reported

    @melaniemackuk @FitbitSupport I'm having the same issue!

  • BurlingtonWiFI BurlingtonWiFI (@BurlingtonWiFI) reported

    @SangerNYT I'd be interested in a similar article as today's #Alabama pipeline hack in @nytimes with reference to @FitbitSupport. I've had two terrible experiences with new watches and both were disabled by network interference, either federal or federated. Pricey techno junk.

  • ladysmanca Simona (@ladysmanca) reported

    @FitbitSupport Hi there. The app hasn’t been syncing since this morning. Can you please help? Already tried restarting the phone and also logging out then back in. Thanks.

  • sasparella28 sarah macpherson (@sasparella28) reported

    @FitbitSupport @FitbitUK my versa 2 isn’t tracking exercise. It does while I’m doing it, but then doesn’t save it. I’ve rebooted twice, disconnected from Bluetooth etc. Help?

  • Amyibalien Amy Sims (@Amyibalien) reported

    @FitbitSupport Hi! I was wondering if you could help me. I have recently been charged for fitbit premium even though I don't use my fitbit anymore as I upgraded to a different device. My bad, no problem. But I can't seem to find out how to cancel this? Could you help me please :)

  • rachelbrns Rachel (@rachelbrns) reported

    @FitbitSupport I'm having sync issues with my Versa 3 + Android phone - I'm having to restart my phone and watch every single time I sync. Is there a way to fix this?

  • cedrichodreal Cedric Hodreal (@cedrichodreal) reported

    @FitbitSupport is the fitbit app down? Can't sync again. This is ridiculous

  • YourTurnAliyah Aliyah Weinstein (@YourTurnAliyah) reported

    @FitbitSupport I'm trying to place an order and encountering a technical error on your website. Will you be extending the sale if it's impossible to check out today?

  • sejalok21 Sejal jain (@sejalok21) reported

    @FitbitSupport Why my fitbit inspire battery gets drained so fast. Yesterday when I slept it was more than 60%and in morning it was just 11%. Earlier never observed it. Please help

  • missmoose76 Shelly Schriber (@missmoose76) reported

    @FitbitSupport Dead Versa 2 with a full battery, less than a year old. Can’t load update, because it’s dead. Called but closed. Message says to check the Help section for hours of service. Help section continually down for maintenance. 🤨

  • sromc_hdft Sir Robert Ogden Macmillan Centre Harrogate (@sromc_hdft) reported

    @FitbitSupport I have a charge 3 that now has black screen tried reset and recharge can’t see code to even reinstall please help

  • WeezyGill Louise Pine (@WeezyGill) reported

    @FitbitSupport Hi. Yes I've tried several times. No logo after holding the button down for 10 seconds... 🤔

  • Suhaini76364290 Suhaini (@Suhaini76364290) reported

    @FitbitSupport hi i cannot set up my fitbit versa..it was hang and not move. The message is the device has been locked and cannot be pair. Pls help

  • Amyibalien Amy Sims (@Amyibalien) reported

    @FitbitSupport Can someone actually get this cancelled because I cannot and your agent cannot help me. Do not need this stress.

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