Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

Less
More

fitbit Hero Image

Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Fréjus, Provence-Alpes-Côte d'Azur 2
Elyria, OH 1
Mulhouse, ACAL 1
Livingston, Scotland 1
Briza, Western Cape 1
Villeneuve-d'Ascq, Hauts-de-France 1
Waterford, WI 1
Oklahoma City, OK 1
Foix, Occitanie 1
City of London, England 1
Phoenix, AZ 1
Apple Valley, MN 1
St. Louis, MO 1
Louisville, KY 1
Virginia Beach, VA 1
Clearwater, FL 1
Arlington, VA 1
Halle (Saale), Saxony-Anhalt 1
Lewisville, TX 1
Calais, Hauts-de-France 1
Ironwood, MI 1
Layton, UT 1
Seattle, WA 1
Malvern, PA 1
Beaverton, OR 1
Worthing, England 1
Strasbourg, ACAL 1
North Royalton, OH 1
Levallois-Perret, Île-de-France 1
Rhinelander, WI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • Rosenberg196 Denise Rosenberg (@Rosenberg196) reported

    I’m currently on hold with @fitbit @FitbitSupport a supervisor refuses to come to the phone to deal with an on going issue I had since March. The absolute worst customer service I have ever had. #neveragain would I purchase or recommend this product to anyone.

  • seanstowell Sean Stowell (@seanstowell) reported

    @fitbit rubbish £250 watch broken again after multiple replacements - I want my money back .. I need a watch ..!!!

  • SAQ102 Sandy Queen (@SAQ102) reported

    @FitbitSupport I have a fitbit versa 3 and it just stopped working. When I plug it into the computer I get an error on the watch. It has a big red X and says "data not cleared sync and try again I have tried to call the number but just get hold. I was on hold for 30 minutes no one ever answered

  • discfunkcional jorge veytia zazueta (@discfunkcional) reported

    @patylicius @fitbit Don't waste your time, they're going to tell you it's your problem and they're going to wash their hands...and they're going to give you a discount so you can keep buying their crap

  • abbynormal92243 Stacy (@abbynormal92243) reported

    @FitbitSupport I want to stop autopay but there is no way to do this from my account. Help.

  • discfunkcional jorge veytia zazueta (@discfunkcional) reported

    @lesleyr23 @fitbit Don't waste your time, they're going to tell you it's your problem and they're going to wash their hands...and they're going to give you a discount so you can keep buying their crap

  • ScienceOf2021 AlwaysLearning (@ScienceOf2021) reported

    @FitbitSupport How can you not know about this issue by now? Over a month since the reports started appearing and still not one single official response. Please explain...

  • medhanama Ramesh Nama 2110 (@medhanama) reported

    @FitbitSupport 8 months already still no update.. this is very bad.

  • tropicalsparkle 🌴Diane Lynn☀️ (@tropicalsparkle) reported

    @fitbit It’s not working, not allowing me to vote or comment. All is closed or locked. I give up. I am due to upgrade in a few months. Going to change to a different brand. Charge 5 had 2 good features dropped. They are the reason I stayed with Charge. Charge 5 is not an upgrade from 4.

  • 1982ShOrTsTufF KTJ (@1982ShOrTsTufF) reported

    @fitbit Nightmare not story

  • CandyCough2 Candy_Cough (@CandyCough2) reported

    @FitbitSupport Hello! I have recently encountered a problem with my Fitbit. The wristband broke, but that wouldn’t have been much of an issue if the band connector hadn’t gotten stuck. I’ve been trying to get it out for a few weeks now, but to no avail.

  • BionicBK Bianca © (@BionicBK) reported

    @FitbitSupport Hello! Purchased by Fitbit in June 2021 and I use it everyday. However the battery will no longer charge and I keep getting an error on my Fitbit. I know this is now out of warranty but is there anything you can do please?

  • TuckerOnline7 Big Tucks (@TuckerOnline7) reported

    Poor customer service @fitbit @FitbitSupport @FitbitUK can't get them to deliver a product or get my money back

  • Raidlevl_diffrs Ramesh (@Raidlevl_diffrs) reported

    @FitbitSupport @FitbitIN My Fitbit versa 3 belt is Damaged, where can I buy it in Mumbai? Any quality Centers would be of Great Help! Please Suggest!

  • ScienceOf2021 AlwaysLearning (@ScienceOf2021) reported

    @FitbitSupport I would be more interested in resolving the actual root cause to the problem. The firmware you are pushing out is bricking devices right and left on at least 5 different platforms. No comments,nothing official, just quiet. We cannot even trust any FitBit firmware updates!

Map Check Current Status