Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Fréjus, Provence-Alpes-Côte d'Azur | 2 |
| Elyria, OH | 1 |
| Mulhouse, ACAL | 1 |
| Livingston, Scotland | 1 |
| Briza, Western Cape | 1 |
| Villeneuve-d'Ascq, Hauts-de-France | 1 |
| Waterford, WI | 1 |
| Oklahoma City, OK | 1 |
| Foix, Occitanie | 1 |
| City of London, England | 1 |
| Phoenix, AZ | 1 |
| Apple Valley, MN | 1 |
| St. Louis, MO | 1 |
| Louisville, KY | 1 |
| Virginia Beach, VA | 1 |
| Clearwater, FL | 1 |
| Arlington, VA | 1 |
| Halle (Saale), Saxony-Anhalt | 1 |
| Lewisville, TX | 1 |
| Calais, Hauts-de-France | 1 |
| Ironwood, MI | 1 |
| Layton, UT | 1 |
| Seattle, WA | 1 |
| Malvern, PA | 1 |
| Beaverton, OR | 1 |
| Worthing, England | 1 |
| Strasbourg, ACAL | 1 |
| North Royalton, OH | 1 |
| Levallois-Perret, Île-de-France | 1 |
| Rhinelander, WI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Prashant Mehra
(@prsmehra) reported
Hey @fitbit your trackers are turning into a piece of junk. Just today, hit 10k steps 3 times and it immediately keeps resetting to 9700 automatically. This stuff os becoming routine. Can’t believe how bad things have become since @Google took over!
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Prashant Mehra
(@prsmehra) reported
Hey @fitbit your trackers are turning into a piece of junk. Just today, hit 10k steps 3 times and it immediately keeps resetting to 9700 automatically. This stuff os becoming routine. Can’t believe how bad things have become since @Google took over!
-
Alan Ritter
(@HollywoodRpi69) reported
@fitbit @FitbitSupport You offer your premium subscriber members the ability to download a report no doctor is gonna read what you downloaded. You know your report includes 31 XRLF files one for each day that’s completely useless. No doctor can see that nor would they take the time your report needs to come out in a nice neat easy to read PDF Not a gobbling good crock of **** through Google. I can’t believe people add this and think that this is a good payable feature
-
Alan Ritter
(@HollywoodRpi69) reported
@fitbit @FitbitSupport You offer your premium subscriber members the ability to download a report no doctor is gonna read what you downloaded. You know your report includes 31 XRLF files one for each day that’s completely useless. No doctor can see that nor would they take the time your report needs to come out in a nice neat easy to read PDF Not a gobbling good crock of **** through Google. I can’t believe people add this and think that this is a good payable feature
-
Alan Ritter
(@HollywoodRpi69) reported
@fitbit @FitbitSupport You offer your premium subscriber members the ability to download a report no doctor is gonna read what you downloaded. You know your report includes 31 XRLF files one for each day that’s completely useless. No doctor can see that nor would they take the time your report needs to come out in a nice neat easy to read PDF Not a gobbling good crock of **** through Google. I can’t believe people add this and think that this is a good payable feature
-
Brian Adler
(@NSODilber) reported
@FitbitSupport @monzteir Its a clear serverside issue. My watch has been overwritten on steps and it keeps going back. Other metrics aren't being recorded or syncing correctly.
-
Alan Ritter
(@HollywoodRpi69) reported
@fitbit @FitbitSupport You offer your premium subscriber members the ability to download a report no doctor is gonna read what you downloaded. You know your report includes 31 XRLF files one for each day that’s completely useless. No doctor can see that nor would they take the time your report needs to come out in a nice neat easy to read PDF Not a gobbling good crock of **** through Google. I can’t believe people add this and think that this is a good payable feature
-
Alan Ritter
(@HollywoodRpi69) reported
@fitbit @FitbitSupport You offer your premium subscriber members the ability to download a report no doctor is gonna read what you downloaded. You know your report includes 31 XRLF files one for each day that’s completely useless. No doctor can see that nor would they take the time your report needs to come out in a nice neat easy to read PDF Not a gobbling good crock of **** through Google. I can’t believe people add this and think that this is a good payable feature
-
Alan Ritter
(@HollywoodRpi69) reported
@fitbit @FitbitSupport You offer your premium subscriber members the ability to download a report no doctor is gonna read what you downloaded. You know your report includes 31 XRLF files one for each day that’s completely useless. No doctor can see that nor would they take the time your report needs to come out in a nice neat easy to read PDF Not a gobbling good crock of **** through Google. I can’t believe people add this and think that this is a good payable feature
-
Alan Ritter
(@HollywoodRpi69) reported
@fitbit @FitbitSupport You offer your premium subscriber members the ability to download a report no doctor is gonna read what you downloaded. You know your report includes 31 XRLF files one for each day that’s completely useless. No doctor can see that nor would they take the time your report needs to come out in a nice neat easy to read PDF Not a gobbling good crock of **** through Google. I can’t believe people add this and think that this is a good payable feature
-
Alan Ritter
(@HollywoodRpi69) reported
@fitbit @FitbitSupport You offer your premium subscriber members the ability to download a report no doctor is gonna read what you downloaded. You know your report includes 31 XRLF files one for each day that’s completely useless. No doctor can see that nor would they take the time your report needs to come out in a nice neat easy to read PDF Not a gobbling good crock of **** through Google. I can’t believe people add this and think that this is a good payable feature
-
Alan Ritter
(@HollywoodRpi69) reported
@fitbit @FitbitSupport You offer your premium subscriber members the ability to download a report no doctor is gonna read what you downloaded. You know your report includes 31 XRLF files one for each day that’s completely useless. No doctor can see that nor would they take the time your report needs to come out in a nice neat easy to read PDF Not a gobbling good crock of **** through Google. I can’t believe people add this and think that this is a good payable feature
-
Alan Ritter
(@HollywoodRpi69) reported
@fitbit @FitbitSupport You offer your premium subscriber members the ability to download a report no doctor is gonna read what you downloaded. You know your report includes 31 XRLF files one for each day that’s completely useless. No doctor can see that nor would they take the time your report needs to come out in a nice neat easy to read PDF Not a gobbling good crock of **** through Google. I can’t believe people add this and think that this is a good payable feature
-
Alan Ritter
(@HollywoodRpi69) reported
@fitbit @FitbitSupport You offer your premium subscriber members the ability to download a report no doctor is gonna read what you downloaded. You know your report includes 31 XRLF files one for each day that’s completely useless. No doctor can see that nor would they take the time your report needs to come out in a nice neat easy to read PDF Not a gobbling good crock of **** through Google. I can’t believe people add this and think that this is a good payable feature
-
Brian Adler
(@NSODilber) reported
@FitbitSupport @monzteir Its a clear serverside issue. My watch has been overwritten on steps and it keeps going back. Other metrics aren't being recorded or syncing correctly.