Fitbit

Fitbit Outage Map



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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Fitbit Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hamburg, HH 13
London, England 12
Zürich, ZH 9
Berlin, Land Berlin 9
Gatineau, QC 7
Dublin, Leinster 6
Dortmund, NRW 6
Paris, Île-de-France 5
Madrid, Comunidad de Madrid 5
Taunton, England 4
Southampton, England 4
Cork, Munster 4
Chicago, IL 4
Rotenburg, Lower Saxony 4
Köln, NRW 4
Slough, England 3
York, England 3
Glasgow, Scotland 3
Winchester, England 3
Sheffield, England 3
Sauvian, Occitanie 3
Leicester, England 3
Bridgend, Wales 3
Stuttgart, Baden-Württemberg Region 3
Leeds, England 3
Manchester, England 3
New Delhi, NCT 3
Los Angeles, CA 3
Erlangen, Bavaria 3
Frankfurt am Main, Hessen 3

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Fitbit Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:
  • RLB (@yobnilrl) reported

    @FitbitSupport Yes we have but have been fobbed off. We've been told that there is a known problem with some versa 3 devices but don't know if a fix will be ever be done. Never had this issue with the charge 2 watch.

  • Ranga Naik (@NaikRanganna) reported

    @FitbitSupport I have bought the fitbit sense in flipkart India. How to extend warranty kindly help in thia

  • Honey (@HB76918368) reported

    @FitbitSupport I followed all th instructions th person who emailed me asked me to. They said if I am still having trouble to go to th fitbit help link... So we are no in a full circle and no solution yet 😩

  • Steve Barlow (@red_dog14) reported from West Bridgford, England

    @FitbitSupport my wife has a Fitbit charge 3 which started having intermittent screen issues which has now developed into no screen whatsoever. We’ve tried all of the suggested tips to fix it with no success. The Fitbit still pairs with a phone but nothing on the screen. Help!

  • Mohammad N (@MDMERO) reported

    @FitbitSupport @fitbit I hope you’re kidding cause i was setting on the coach and not training for two of those and I’ve been using fitibit for years ! The device is not working properly so please fix it

  • Michelle (@smwhreinny) reported

    @FitbitSupport Please help! For the past few months, the sleep section of the app has been so buggy. When I click to look at my past nights of sleep, the app freezes for around 30 seconds while it loads. Super frustrating and makes my favorite part of the app basically unusable.

  • brendan mccoy (@Mccoy2525) reported

    Hey @fitbit it was easier for me to just delete my account than cancel premium subscription. Might want to fix that

  • Meredith Jenners (@MeredithJenners) reported

    @fitbit @FitbitSupport after 4 Fitbits in the last few years, each breaking due to a “hardware” issue a day after my warranty expired, and your response is to buy a new one. Never again will I buy any Fitbit products. Terrible customer service and terrible products.

  • RLB (@yobnilrl) reported

    @fitbit Shame that it does not count the stats accurately, even though you've admitted you known there is a problem with it but dont have a solution with a firmware update anytime soon.

  • kaitlmoo (@kaitlinsm) reported

    @50livagant @FitbitSupport i dunno, i’m shopping around. might give freeletics a go as it looks like it might be similar. i already use Down Dog for yoga and barre workouts.

  • Flight (@mattmics) reported

    @FitbitSupport who can I contact for a broken Fitbit. One day it just stopped working. Please give me a contact person. Thank you.

  • Sheela (@sheelajina) reported

    @FitbitSupport hi - my Charge 2 got saved by the cuff of my coat because the strap unclipped and i can't find an official replacement- please help

  • Michelle Sibille, MD (@michellesibille) reported

    @FitbitSupport I purchased a device in April ‘20 which stopped working after 7 months. You sent a “replacement” in January ‘21 which is defective and stopped working after 4 months, and response I get from customer service equates to “too bad.” You really expect repeat customers?

  • Matthew Knapp (@linkmaster_6) reported

    @FitbitSupport @fitbit @Google Hey thank you guys for sending us broken Fitbit back after sending out Fitbit back. Now we are going without this device for 2 months. #fitbit #poorcustomerservice

  • Sherri 📚✏️ (@sherrid555) reported

    Anyone else having @FitbitSupport app issues? I've been offered 35% discount on a new #Fitbit but mine's working perfectly, it's the app that's the issue! Dropped to a 3.6 ⭐ rating, lots of complaints & nobody at @FitbitUK is telling me the app isn't working, so frustrated!


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