Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cleveland, OH 1
South Plainfield, NJ 1
Tucson, AZ 1
Guilford, CT 1
Gold Coast, QLD 1
Brest, Bretagne 1
Berlin, Land Berlin 1
Barrow in Furness, England 1
Elyria, OH 1
Mulhouse, ACAL 1
Livingston, Scotland 1
Briza, Western Cape 1
Villeneuve-d'Ascq, Hauts-de-France 1
Waterford, WI 1
Oklahoma City, OK 1
Foix, Occitanie 1
City of London, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • collisionbend ☯️ collision bend ☯️ (@collisionbend) reported

    Wonderful. The latest @fitbit update for my Versa 2 borked its charge life, from 5 days down to 5 hours. Fix, or buy an @apple Watch?

  • hagi_peg Men Behind The Wire 🇳🇱🇳🇱🇳🇱🇳🇱 (@hagi_peg) reported

    @fitbit Nobody buy any device from Fitbit, they're aware there is a software issue on some devices and you won't receive any notifications particularly on the Versa 2. Contacted the useless customer support and was told a team was looking into this and have no time frame.

  • dennis2437 Deplorable DAWG.. (@dennis2437) reported

    @fitbit @Walmart recently purchased a Charge 4. Bands won't stay attached, won't charge. Walmart was no help. Bought in January, received February. Extremely poor customer service 😢...

  • savanah_boston Savanah Boston (@savanah_boston) reported

    @FitbitSupport kindly help. I can’t log on to my app on my phone. I’ve selected password reset and no link is sent to my mail

  • nikkivardy94 Nikkivardy (@nikkivardy94) reported

    @FitbitSupport This is not working. I’ve had this replacement watch for 1 week. I’ve replaced the charger and it’s still not working! 3 watches in 2 years! @FitbitSupport

  • ukcryptogal ukcryptogal (@ukcryptogal) reported

    @FitbitSupport @WendyBe54745206 What's the point in trying tips you know won't fix the device when you know its s generic flaw. Same problem, today I'm reporting you to @TradingStdsBlog you should be ashamed of yourselves you care nothing for fixing your issues just big corporate crap as proven in comments!

  • milindchaskar Milind Chaskar (@milindchaskar) reported

    @fitbit I proceed my Fitbit Ionic Refund 2 months back. Because of some issue with my PayPal account the payment sent to me on 14 April 2022 from Fitbit Ionic Recall has been reversed. Let me what to do?

  • Monkeyjon32 The Walshdog (@Monkeyjon32) reported

    @fitbit WTF is that surfing advert about? Embarrassing and hilarious at the same time. A company called Fitbit but has a very obese person on it.

  • b0bbyj0e @B0bbyJ0e (@b0bbyj0e) reported

    @digininja Wow. You're fit. I burn more over 21k, or @fitbit has a problem.

  • dennis2437 Deplorable DAWG.. (@dennis2437) reported

    @FitbitSupport Everything was followed by the book...unit will not charge now. Walmart online said it was their vendor's problem. Guess I'm SOL. Looking at other devices, other brands...🤔

  • nikkivardy94 Nikkivardy (@nikkivardy94) reported

    Anyone else have a problem with their Fitbit watch not turning back on once battery has gone and you’ve charged it? Had two watches and a replacement sent out 2 weeks ago for it to happen AGAIN @FitbitSupport @fitbit 3 watches in under 3 years what a joke

  • KumarNitt Kumar Shankar (@KumarNitt) reported

    @FitbitSupport I'm simply being cheated. I don't see any proactive solution that will help close the issue, and the issue remains

  • cerbthetridog CerbTheTridog (@cerbthetridog) reported

    @FitbitSupport How do I request a refund for a FitFace purchase? This is an atrocious interface and I cannot for the life of me figure out how to install the clock face I just paid for. Seriously, this is terrible.

  • LyndaFoy5 Lynda Foy (@LyndaFoy5) reported

    @FitbitSupport Poor support DM to hear not covered in warranty pretty bad when a brand new product breaks so easily and no support or cover through warranty!

  • JWollbratt Johan Wollbratt (@JWollbratt) reported

    @FitbitSupport I have tried contacting support to solve a few issues/defects im having with my Fitbit charge4. I have still not received any support and help to fix. Can I please get some support, preferably in Swedish. @fitbit

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