Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ingelheim am Rhein, Rheinland-Pfalz | 10 |
| Apple Valley, MN | 2 |
| Fréjus, Provence-Alpes-Côte d'Azur | 2 |
| New York City, NY | 2 |
| Proctorville, OH | 2 |
| St. Louis, MO | 1 |
| Louisville, KY | 1 |
| Virginia Beach, VA | 1 |
| Clearwater, FL | 1 |
| Arlington, VA | 1 |
| Halle (Saale), Saxony-Anhalt | 1 |
| Lewisville, TX | 1 |
| Calais, Hauts-de-France | 1 |
| Ironwood, MI | 1 |
| Layton, UT | 1 |
| Seattle, WA | 1 |
| Malvern, PA | 1 |
| Beaverton, OR | 1 |
| Worthing, England | 1 |
| Strasbourg, ACAL | 1 |
| North Royalton, OH | 1 |
| Levallois-Perret, Île-de-France | 1 |
| Rhinelander, WI | 1 |
| Bedford, TX | 1 |
| Yellville, AR | 1 |
| Halifax, NS | 1 |
| Katy, TX | 1 |
| Vermilion Bay, ON | 1 |
| Cedar Rapids, IA | 1 |
| Toms River, NJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Caleshea
(@CallieMarfurt) reported
@FitbitSupport Thanks for getting back to me. The problem seems to have sorted it's self out.
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Icca
(@La_Icca) reported
@FitbitSupport I've got a 3-month premium subscription. Can you please help me link it to my account? Please DM me
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Mahshid
(@MahshidKar) reported
@sara_davis90 @fitbit I have the same issue as well. My purchase has been shipped on 4th still shows preshipment.
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MaCKiN aSS Dee
(@D3AND12A) reported
@FitbitSupport versa 2 heart rate monitor stopped working, I've tried everything. Help
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Adam Button
(@AdiButti) reported
@fitbit @FitbitSupport Can someone contact me ASAP? My father had contacted you about a broken Fitbit in warranty back in October 20. Still no fix? This is ridiculous and unprofessional!!!
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BAGGAGEBABE
(@baggagebabe) reported
@fitbit The absolute worst product and customer service on the planet. They do not honor the warranty they’re cheaply made. Spend the money and buy an Apple at least they will fix whatever
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Mattie Annetta Tyson
(@itsmemattiet) reported
@supersuperyon @fitbit That’s because @fitbit is TRASH
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Mattie Annetta Tyson
(@itsmemattiet) reported
@bigEton @fitbit Don’t be...you’re learning what I just found out...@Fitbit is TRASH. IF IT EVER COMES, RETURN IT!
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Mattie Annetta Tyson
(@itsmemattiet) reported
@runner8527888 @fitbit Yes because @fitbit is TRASH!
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Mattie Annetta Tyson
(@itsmemattiet) reported
@francine_faith @fitbit That’s because @fitbit is TRASH
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Marie Moss
(@fairymoss) reported
@FitbitSupport I have already spoken to you on several occasions regarding this issue, after long drawn out attempts at solving this problem including resetting, uninstalling app reinstall you can't fix it and say its down to incompatibility with Sony.
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Tha Doc's In
(@tha_great4kay) reported
@FitbitSupport That link is only for quick replies I have no issue with those its when I try to speak to the watch and it translates what I say and sends it .....
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Mattie Annetta Tyson
(@itsmemattiet) reported
@AraceliHurtado8 @fitbit Return it before it’s too late. It is TRASH!
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Olivia Churchill
(@isthatmyf_soup) reported
@FitbitSupport Your response didn’t help
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Mattie Annetta Tyson
(@itsmemattiet) reported
@haldankar_nami @fitbit Yes because @fitbit is TRASH!