Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
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Online Features
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Lakeland, FL | 1 |
| Cleveland, OH | 1 |
| South Plainfield, NJ | 1 |
| Tucson, AZ | 1 |
| Guilford, CT | 1 |
| Gold Coast, QLD | 1 |
| Brest, Bretagne | 1 |
| Berlin, Land Berlin | 1 |
| Barrow in Furness, England | 1 |
| Elyria, OH | 1 |
| Mulhouse, ACAL | 1 |
| Livingston, Scotland | 1 |
| Briza, Western Cape | 1 |
| Villeneuve-d'Ascq, Hauts-de-France | 1 |
| Waterford, WI | 1 |
| Oklahoma City, OK | 1 |
| Foix, Occitanie | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Sue Grimsdell
(@suegrimsdell) reported
@sha1ch @FitbitSupport @fitbit Me too - it’s most likely their glitch 👾
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Charlie Fenton
(@CharlieFenton2) reported
@FitbitSupport @Dawn_Ashlea Can you please stop ignoring and acting like it is a user issue? It is an app issue, there are 700 reports of issues right now with Down Detector. This is getting silly now.
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Jenna ✿
(@gildedgoIdrush) reported
@FitbitSupport my app updated yesterday and now the app just crashes immediately upon opening it. I can’t get into the app at all, pls fix <3
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Will Swift
(@Godwillaswift) reported
@FitbitSupport hi, the app immediately shuts down when I click on it. I’m on an iPhone 13 Pro and have uninstalled and reinstalled 5 times now to now prevail.
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Kathy Grise
(@klgrise) reported
from
Colchester, Vermont
@FitbitSupport help! When try opening app, tries to open then disappears. Updated to latest iOS. Could it be related?
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Stewart McGill
(@shut_up_stewart) reported
@FitbitSupport 950 complaints in the last half hour on DownDetector suggests that you continue to let us down. Why not just be honest?
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C
(@ratmum2) reported
@FitbitSupport I can’t open the app, it keeps immediately closing. I’ve restarted my phone and reinstalled the app. Any help appreciated
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Tilly Haines
(@Tilly_Haines) reported
@FitbitSupport @12156dragon And is the issue resolved?
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KO’K 🔴⚪️
(@NoMoreLaughs) reported
@FitbitSupport @salmccb I’m having the same problem too, try to open but shuts down straight away. Seems a lot of people are if you look in twitter
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Hunter
(@queerboylifts) reported
@FitbitSupport @whatserscosplay I sent you my details as I am having the same issue and have tried all the steps
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Anthea
(@AntheaDemetriou) reported
@creamxcheese @FitbitSupport I have the same issue (in the U.K.!) I have tried deleting and reinstalling and it just won’t stay open.
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Smith
(@CauseICan84) reported
@FitbitSupport once again your app is down !! Once my Fitbit no longer works I’ll never buy one of your trash watches your support is also garbage
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Josie Thompson
(@Josiet83) reported
@ClareMFarrow @FitbitSupport I’m having the same issue today.
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carolmyles 🧚🏻♀️
(@DDmylesy) reported
@FitbitSupport @ClareMFarrow Mine doing this today too think you must have a wider issue??
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Dr Lyn Williams DBA MScOD, RMN, Q member
(@lynwilliams10) reported
@fitbit is there a problem with the app as mine keeps crashing today?
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