Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 3 |
| Bigastro, Valencia | 1 |
| Gilbert, AZ | 1 |
| Reutlingen, Baden-Württemberg | 1 |
| Bangor, ME | 1 |
| Charlotte, NC | 1 |
| Tucson, AZ | 2 |
| Indianapolis, IN | 2 |
| Frankfurt am Main, Hesse | 1 |
| Phoenix, AZ | 1 |
| Altoona, PA | 1 |
| Sarreguemines, ACAL | 1 |
| Noida, UP | 1 |
| St. Louis, MO | 1 |
| Grenoble, Auvergne-Rhône-Alpes | 1 |
| Köln, NRW | 1 |
| Rotterdam, zh | 1 |
| Lincoln, NE | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Atherfold (@Grumpysworld1) reported@FitbitSupport No I can't because you ask for personal information which I can't supply on here and I can't send a DM. We are going around in circles. How else can I get help from you?
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jiminiowa (@jimmyd108) reported@FitbitSupport loving the new app. But I can’t locate where to input weight & fat percentage. Help!
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Kelli Bachman (@kabachman) reported@FitbitSupport fitbit pixel is TRASH. After the last update it barely works. @fitbit
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Hoffenbrau (@hoffenbrau51) reported@blueberrybambii At least yours still works. I had to throw mine away when google bought it and tried to shove Google wallet down everyone's throat. Made my @fitbit crash.
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Alli (@AlliHeathe) reported@AppleSupport @FitbitSupport so I updated from 26.3 to 26.4 on a brand new iPhone 17 pro and suddenly my Fitbit won’t connect to the app - but it connects fine on my old phone. Help
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Potkin Azarmehr (@potkazar) reported@FitbitSupport I can not emphasize enough how **** your support is
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Dave Kettley (@dkettley) reported@FitbitSupport The face plate on my Versa 4 has fallen off. I keep my fitbit dry, don't allow fat or oil to get on it, wipe it down daily when I take it off to shower. The first two both died the second the warranty died.
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Marvin Matthews 🇨🇦 (@krimar) reported@FitbitSupport For the last day I have not been able to connect my phone to Fitbit. I have tried to force shutdown the app, and restart the phone, with no luck.
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Joe Capobianco (@Joe_Capobianco) reported@tdbnz123 @fitbit I have same issue and on watch my steps are added to yesterdays but won’t connect to Bluetooth or app so says 0 steps
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Greg (@Kygregb) reported@FitbitSupport Replacement service is the worst! Defective Fitbit was received by you on 4/23/26. The replacement is just now shipping out (after I had to contact their stupid chat to inquire about it) Hire real people to take care of this!
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Ken Manzel (@ken_manzel) reported@payelhati2907 @madebygoogle @FitbitSupport I’m having same problem with my charge 6. Unresponsive, troubleshooting tips don’t work. I’ll put it on the charger and it’ll show it still has a significant amount of charge on it. No help from Fitbit support. How do I fix this?! It’s become unreliable and useless.
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pissdrinker (@pissdrinker7886) reportedLife is unfair. @apple my iPad broke can I have a refund. It was going strong until this morning when I opened the Fitbit app and it **** it's self. @FitbitSupport I want compensation your stupid app broke my iPad and my watch stopped working for no reason it was going strong too
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₱Ɇ₵Ø₴ⱤØ฿ (@pecosROB) reportedHey @fitbit @FitbitSupport why is the food section acting retarded all of a sudden again?? FIX THE ******* APP
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Jessica Young (@Jessicayoung_99) reported@bookishbish @FitbitSupport Day 8 for me since this issue popped up
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Frankie G (@knarf74) reported@Google @FitbitSupport Why do you need to make my life difficult? Can you both stop pointing at each other and help? We can't upgrade his child account in Fitbit app under our family group? And he gets a 403 forbidden error on the Google store when he tries to login?