Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
Check Current Status
Online Features
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ingelheim am Rhein, Rheinland-Pfalz | 6 |
| Charlotte, NC | 1 |
| Köln, NRW | 1 |
| Hampton, NH | 1 |
| Vélizy-Villacoublay, Île-de-France | 1 |
| Gulf Breeze, FL | 1 |
| London, ON | 1 |
| Gettysburg, PA | 1 |
| Port Charlotte, FL | 1 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
| Houston, TX | 1 |
| Larbert, Scotland | 1 |
| Gummersbach, NRW | 1 |
| Moreno Valley, CA | 1 |
| Meppel, dr | 1 |
| Stuttgart, Baden-Württemberg Region | 1 |
| Spokane, WA | 1 |
| Lomma, Skåne län | 1 |
| Port Saint Lucie, FL | 1 |
| North Platte, NE | 1 |
| Philadelphia, PA | 1 |
| Buckingham, England | 1 |
| Waxhaw, NC | 1 |
| Slough, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
-
Vickey
(@slewtrue611) reported
@FitbitSupport Is there a known issue re: Fitbit not syncing this afternoon?
-
Elsa Blaine
(@Elsablaine) reported
@MJKPink @FitbitSupport I have the same issue. Was fine a few hours ago.
-
MJ #GetTheDamnVaccine ❄✌🌈✍️
(@UK_MJ) reported
@GCatsPjs @fitbit I've got a bunch of new bands on the way. I like to switch them up to match my clothes. Hopefully, that will help. (I also don't sleep in these things. I know that negates the sleep settings but . . .)
-
Otto Friebel
(@OttoFriebel) reported
@FitbitSupport hi, can you help me regarding the Safety Recall of my Ionic Smartwatch? I get stuck in the proces, thanx in advance .
-
Mark O'Dea
(@aedokram) reported
@FitbitSupport Hi. I'm trying to purchase the Fitbit Sense through your online Ionic Replacement store, but when I go to pay the discounts that you outline in your email disappear. Any help greatly appreciated. Thanks
-
Marie Buhtz
(@mbuhtz) reported
@Sivation @fitbit I haven't had a problem with mine, but I'd prefer a leather strap
-
APW
(@APW28954189) reported
@FitbitSupport Hello I was offered a free trial for 6 months so signed up. A week later and the trial has disappeared. Various conversations on the chat feature have yielded nothing. Can you help? Thanks
-
smthmvfrgsn
(@smthmvfrgsn) reported
@FitbitSupport Listen dudes I don’t have a Fitbit account. This is the problem.
-
Garry Atkins
(@tipsterdad) reported
@FitbitSupport wondering why are the rubber watch bands breaking so soon on the charge 4 units? It’s terrible for these devices to have such inferior bands. Is there a mesh or reinforced alternative?
-
Vickey-Luanne Harris
(@vickeyluanne) reported
My @fitbit screen broke... any advice? Any suggestions? #smartwatch #fitbit #help
-
allan
(@ahber58) reported
@FitbitSupport After speaking/emailing with more than a dozen @FitbitSupport reps, now I don’t receive any notifications. Please find a competent rep and figure out a way for that rep to contact me directly. This should be embarrassing to you that your reps can’t solve a simple problem.
-
Emma
(@EmmaZhaan64) reported
@MJKPink @FitbitSupport I’m having the same issue, I’ve followed all the trouble shooting tips and nothing has helped
-
kendall
(@kendallkotcher) reported
It’s now been 3 weeks with my Fitbit erasing steps @FitbitSupport @fitbit my loyalty going down each day until this is fixed 🙃 My issue has been escalated 3 times.
-
Heather Lynn 💕
(@ablondebabe) reported
@fitbit hey! I’m unable to log into my account. It’s saying I need to change the password, but it’s not letting me do it. I tried to contact you guys through customer support, but it won’t let me bc I can’t log in. Lol help meeee please! 😬😬
-
Operation Melt
(@OperationMelt) reported
@FitbitSupport is there an ETA for resolving your outage? App can’t sync.
Check Current Status