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Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Issoire, Auvergne-Rhône-Alpes 1
Dillenburg, Hesse 1
Paris, Île-de-France 2
Bigastro, Valencia 1
Gilbert, AZ 1
Reutlingen, Baden-Württemberg 1
Bangor, ME 1
Charlotte, NC 1
Tucson, AZ 2
Indianapolis, IN 1
Frankfurt am Main, Hesse 1
Phoenix, AZ 1
Altoona, PA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • CharlieFenton2
    Charlie Fenton (@CharlieFenton2) reported

    @ambientshitpost I agree, after trying to find it (why does it look so different?), they have just cramped so much in and it's now so unintuitive. What happened to 'if it's not broke, don't fix it?' @FitbitSupport

  • novafan1976
    Villanova Fan (@novafan1976) reported

    @FitbitSupport your new @googlehealth app is absolute trash. Time to trade in my pixel phone and pixel watch 4 and just get an iPhone and Apple watch. Just a terrible redesign. Looks like a first grader did the UI #

  • irishman1952
    Gregory T Buggy Sr (@irishman1952) reported

    @FitbitSupport this google app is terrible i want the old one back or ill buy another device

  • rachelmackinno2
    rachel mackinnon (@rachelmackinno2) reported

    @FitbitSupport disappointed when I get a new watch and support keeps telling me that they know of the issue and are working hard looking into it. It has been months. Isn't it false advertising stating you have voice assistant and voice text on a watch then dont allow it?

  • LadyGus
    Victoria Gleeson (@LadyGus) reported

    @FitbitSupport hello, I purchased a new sense 2 this week and I have tried all the troubleshooting ways to get WhatsApp notifications to come through and I’m having no luck. There is nothing there under apps in notifications to allow me to select WhatsApp. Can you help please?

  • Plant1Sara
    Sara (@Plant1Sara) reported

    @FitbitSupport still app notifications etc blank - been a while now like everyone else - app and new Fitbit not working effectively- brand new because of the app issue not fit for purpose - when is it fixed - spoke to support got nowhere

  • Ruthycorbett
    Ruthy Corbett (@Ruthycorbett) reported

    @FitbitSupport It is not working no one is talking to me on facebook messenger. Please is it possible to synch aria scales to the new version of the app?

  • ramitsheth
    Ramit Sheth (@ramitsheth) reported

    Versa 2 got shut down by water in a swimming pool of maximum depth 1.5 mts. Previously it worked perfectly in and after the swimming pool. Not in warranty. How can I get it repaired? @FitbitSupport @FitbitDev @IndiaFitbit

  • John_Cyrano
    John Cyrano's New Account (@John_Cyrano) reported

    @FitbitSupport the Google Health app is ugly and terrible. Is there any way to get the Fitbit app back?

  • Dave25480117468
    Constable Jones (@Dave25480117468) reported

    @FitbitSupport your watches are junk, just stopped charging. Cleaned the charger, swapped sources and restarted. Still nothing. Threw it out. Total garbage.

  • crossbosox
    Justin (@crossbosox) reported

    Gosh. #Fitbit app is terrible now. @Google ruined the whole dang thing. @FitbitSupport hope changes are made soon. Everyone I've spoken with about it hate it

  • Grumpysworld1
    Simon Atherfold (@Grumpysworld1) reported

    @FitbitSupport It won't let me send a private message. I just want some help please?

  • SeebeeNarra
    Seebee (@SeebeeNarra) reported

    @Google @FitbitSupport @google Are you aware how bad the Fitbit app is now, since the transition to Google Health?

  • sanjeevsethi1
    SANJEEV SETHI (@sanjeevsethi1) reported

    @FitbitSupport hi..I am having issues with my fitbit charge 5. The screen has gone blank. Tried all troubleshooting but nothing is working. The logo comes on after pressing the button 3 times on the charging cable. But the watch does not reboot. Please help

  • Khoa_Huynh
    Khoa Huynh (@Khoa_Huynh) reported

    Is there a problem with my Fitbit ? It says I only took 34 steps today which is untrue @FitbitSupport

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