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Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Noida, UP 1
St. Louis, MO 1
Grenoble, Auvergne-Rhône-Alpes 1
Paris, Île-de-France 1
Köln, NRW 1
Rotterdam, zh 1
Lincoln, NE 1
Clermont, FL 1
Ipswich, England 1
Woodbine, MD 1
Bigastro, Valencia 1
Winnipeg, MB 1
Onley, VA 1
Lakeland, FL 1
Cleveland, OH 1
South Plainfield, NJ 1
Tucson, AZ 1
Guilford, CT 1
Gold Coast, QLD 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • suejones_paul
    Sue Jones (@suejones_paul) reported

    @FitbitSupport Any idea on timescales as it seems to have been an issue for some of your customers since yesterday?

  • Hillenco
    HillEnCo (@Hillenco) reported

    @Kimberly_WCY @FitbitSupport Same issue here

  • kickarselisa
    Lisa Strugnell (@kickarselisa) reported

    @FitbitSupport I understand there is a technical issue you are working to resolve but could you give us a rough idea of how long it will take? As it's been over 4 hours now

  • sillyfemaledust
    Lori (@sillyfemaledust) reported

    @mi55ade @FitbitSupport Same here. Can’t sign in on Windows or iPhone 11.

  • reach4sri
    Sree (@reach4sri) reported

    @FitbitSupport there has been issue with Fitbit sync to the app ...Few metrics are not getting synced .. the battery percentage and time is not syncing

  • MKenneth127
    Matthew (@MKenneth127) reported

    @FitbitSupport the app is all over the app place! Cant log food. Cant login. Errors left n’ right. What is happening??

  • tweeting_keith
    Keith Andrew (@tweeting_keith) reported

    Anyone else having trouble getting their Fitbit to sync today? @FitbitSupport...?

  • thelannistersst
    Lyanna (@thelannistersst) reported

    @FitbitSupport You have our emails to send the promotions, but when the servers are down for hours you don't warn? 👏👏👏

  • LisaMBoylesBell
    Lisa Boyles Bell (@LisaMBoylesBell) reported

    If @FitbitSupport is experiencing an outage and I can't sync my tracker, did I really sleep at all?

  • caroltchick
    ╪ Carol whiteley-TT 🦋 (@caroltchick) reported

    @ShellyCall83 @FitbitSupport I did exactly same and now have same problem. 😡😡

  • pennylane7970
    Eileen Sutcliffe (@pennylane7970) reported

    @FitbitSupport The clock face on my Fitbit is blank won’t let me do anything. Is this what the technical issue is or is it my Fitbit. It was just working and I charged it.

  • MonikaNiemiec3
    Monika N (@MonikaNiemiec3) reported

    @GabbiByrnes @FitbitSupport Every single software update causes an issue after an issue

  • nicodardi
    Nicolò Dardi (@nicodardi) reported

    @oozingoptimism @FitbitSupport Also my app is not working

  • MonikaNiemiec3
    Monika N (@MonikaNiemiec3) reported

    @uzmapowell @FitbitSupport Yep I feel the same. As a loyal customer for 5 years I went through number of tracker as non of them lasted longer than a year! It’s a bit ridiculous for a price what you have to pay for! Customer service hasn’t been brilliant either and you have to chase them to resolve an issue

  • dan_allenmusic
    Dan Allen (@dan_allenmusic) reported

    @AngieRose54 @FitbitSupport I’ve got this issue too

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