Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ingelheim am Rhein, Rheinland-Pfalz | 5 |
| Phoenix, AZ | 2 |
| Apple Valley, MN | 2 |
| Fréjus, Provence-Alpes-Côte d'Azur | 2 |
| New York City, NY | 2 |
| Proctorville, OH | 2 |
| City of London, England | 1 |
| St. Louis, MO | 1 |
| Louisville, KY | 1 |
| Virginia Beach, VA | 1 |
| Clearwater, FL | 1 |
| Arlington, VA | 1 |
| Halle (Saale), Saxony-Anhalt | 1 |
| Lewisville, TX | 1 |
| Calais, Hauts-de-France | 1 |
| Ironwood, MI | 1 |
| Layton, UT | 1 |
| Seattle, WA | 1 |
| Malvern, PA | 1 |
| Beaverton, OR | 1 |
| Worthing, England | 1 |
| Strasbourg, ACAL | 1 |
| North Royalton, OH | 1 |
| Levallois-Perret, Île-de-France | 1 |
| Rhinelander, WI | 1 |
| Bedford, TX | 1 |
| Yellville, AR | 1 |
| Halifax, NS | 1 |
| Katy, TX | 1 |
| Vermilion Bay, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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𝒮𝒶𝓁𝓁𝓎 𝒜𝓃𝓃 🇬🇧💜♋
(@ThePitstopbunny) reported
@FitbitSupport @FitbitUK 21 hours on from your post and mine is still not working 😥
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Stevie G 1957
(@1957Stevieg) reported
@FitbitSupport It’s down again, I’ve disappeared from my Comunity list
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John R.
(@joro55) reported
@FitbitSupport Yes, down again.
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Anand Gurunathan
(@aguru) reported
@FitbitSupport Is the service down again this morning? I’m experiencing the same issue as yesterday. FYI, it was working fine last night.
-
lindsey robson
(@linzosmalingos) reported
@FitbitSupport @FitbitUK Can you please advise me how to escalate an issue I have with my Charge 5 which I've raised twice now? I've been on to live chat again this morning but don't think the advisor was understanding my point leading to a lot of frustration!
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Glenn B
(@glenn_1966) reported
@FitbitSupport @dinnervilledon The experience with Fitbit these past two mornings has been terrible. Can you guys please get your app/servers up and running properly. This is extremely frustrating !! Please post something so that we all know you are working on getting these issues corrected
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ePeg
(@Just_me_Peg) reported
@FitbitSupport The fitbit app does not seem to be working again this morning. None of the fitbit premium features appear when opening the app. Are there still issues with a server???
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Dee R Jones
(@DeeRJones) reported
@FitbitSupport My and my wifes apps will not sinc to our devices today again. My wife has a versa lite and i have a versa 2. Done everything I can think of. Reinstalled app. Cleared cache, stopped and restarted bluetooth and wifi. Restarted watch. Nothing has worked. Need help please. Thx
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Leanne Abbey
(@LeanneAbbey1) reported
@FitbitSupport same issue as yesterday again this morning. Unable to sync.
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Glenn B
(@glenn_1966) reported
@FitbitSupport @SSelser The experience with Fitbit these past two mornings has been terrible. Can you guys please get your app/servers up and running properly. This is extremely frustrating !! Please post something so that we all know you are working on getting these issues corrected
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$8 John smith
(@JohnNotabot) reported
@FitbitSupport your issues aren’t fixed. I’m still getting a server error and junk sleep tracking with intermittent syncing. Please fix this.
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Nunya
(@liveattheincog) reported
@FitbitSupport I’m having issues too. I tried removing my device from the app, and now I am unable to pair it again. I keep getting an error message.
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TheSerbianNinja
(@brane_S) reported
@FitbitSupport Hi Guys, seems like Thier are still some issues with the "Guided Programs" everytime I try to open one it says "There was a problem communicating with the Fitbit server, please try again" Any ideas?
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Susy Christensen
(@SusyDLC) reported
@FitbitSupport It is down again!
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M_crow666
(@crow666_m) reported
@FitbitSupport Hi my Inspire2 has trouble connecting and syncing for the last few days and can’t do so unless I reboot the device. Any advice or is this a general problem at the moment? I already updated the software of it. Thanks and kind regards