Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
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Online Features
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Rotterdam, zh | 1 |
| Lincoln, NE | 1 |
| Clermont, FL | 1 |
| Ipswich, England | 1 |
| Woodbine, MD | 1 |
| Bigastro, Comunitat Valenciana | 1 |
| Winnipeg, MB | 1 |
| Onley, VA | 1 |
| Lakeland, FL | 1 |
| Cleveland, OH | 1 |
| South Plainfield, NJ | 1 |
| Tucson, AZ | 1 |
| Guilford, CT | 1 |
| Gold Coast, QLD | 1 |
| Brest, Bretagne | 1 |
| Berlin, Land Berlin | 1 |
| Barrow in Furness, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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cphyman
(@cphyman) reported
@FitbitSupport second Fitbit that won’t charge. Charge 4. Already talked to chat, no help. So frustrated.
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WaleedR6🇵🇸🇵🇸🇵🇸
(@WaleedR6) reported
@fitbit I have a fitbit charge 3 had it for over a year now but my lcd has lines across the screen started as one line how had like 10+ can you help me please
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Janet
(@Janet65355062) reported
@Jeannet19342147 @fitbit I find fitbit appliances are not meant to last. I've lost count of ones I have that have broken. I'm gonna look into a different brand to be truthful
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Timmykov
(@timmykov) reported
@FitbitSupport hi guys my Fitbit battery went from lasting a week to just over a day... This seemed to happen. The minute I agreed to trial Fitbit premium...any help or do I have a faulty watch? Thanks
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Subham Kumar
(@iimsubham) reported
Unable to setup fitbit versa with neither iOS or android app. @FitbitIN @FitbitSupport Versa isn't detected on the app and it is stuck at setup screen. Please help
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Jeannette
(@Jeannet19342147) reported
@Janet65355062 @fitbit I know what you mean, Trust pilot has some really bad reviews. Their customer service is really bad stopped replying to me when I pointed out my Consumer rights. I feel more people should know this.
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Ryan Paredez
(@RyanParedez) reported
@FitbitSupport the charge 5 is having serious problems with tracking my sleep. Is there any sort of known issue with that?
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Helen Clarke
(@h_clarky45) reported
@FitbitSupport versa died yesterday after only 5 months of use, but because its a replacement you won’t do anything about it! How can that be ?? The replacement you gave me is useless and literally had 5 months wear very poor indeed
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Brenda Flores
(@BrendaF69895574) reported
@FitbitSupport Spotify is on my fitbit and wont come off.. the primary screen keeps telling me to login to Spotify ... I dont have Spotify and dont have it in my system .. how do I remove it off the screen? I cant slide it and my account doesnt show it? So what the heck?
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MW Real Estate Group
(@mwrealtyla) reported
@FitbitSupport I can't get any oxygen saturation readings on my Charge 5. I have the latest update. The only instruction is to wear it at night. I do that. Please help.
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Prashant Kaviparapu
(@theprashantkav) reported
@FitbitSupport I am using a Fitbit versa and the heart beat monitor is not working since almost 6 months , this is a replacement watch . Seems like your replacements are poor than originals #faultyWatches #poorFitbit #tiredofcustomerservice
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Milind M Tapaswi
(@milindtapaswi) reported
@FitbitSupport my charge 2 screen suddenly conked off couple of days back while on a run. What can I do? Anyplace in Chandigarh or Panchkula, India to fix it?
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Liam Brown
(@liam_abrown) reported
@FitbitSupport I have my weather watch app set to Celcius but it still displays in Fahrenheit, is this a broken app?
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Mark Adams
(@2Markdavid) reported
@FitbitSupport You have provided no assistance to me in resolving this problem
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Tamak
(@tamak1964) reported
@fitbit Cannot log onto my account that I have had for 3 years, can you help as been through changing password and states my user not valid?
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