Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Lakeland, FL 1
Cleveland, OH 1
South Plainfield, NJ 1
Tucson, AZ 1
Guilford, CT 1
Gold Coast, QLD 1
Brest, Bretagne 1
Berlin, Land Berlin 1
Barrow in Furness, England 1
Elyria, OH 1
Mulhouse, ACAL 1
Livingston, Scotland 1
Briza, Western Cape 1
Villeneuve-d'Ascq, Hauts-de-France 1
Waterford, WI 1
Oklahoma City, OK 1
Foix, Occitanie 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • BonnieBooBT 💙🐾Lady Bonnie Boo BT 🐾💙 (@BonnieBooBT) reported

    @FitbitSupport the screen on my fitbit charge 3 is so dim I can't see to increase the brightness! I've tried the restart by holding the button down but no change. Very sad as its only 2 and a half years old! Please advise!

  • BishnuP43533651 Bishnu Mohapatra (@BishnuP43533651) reported

    @fitbit My Fitbit screen is blank. Nothing is appear on the screen. Please help me.

  • ChowdhuryMonsur monsur chowdhury (@ChowdhuryMonsur) reported

    @FitbitSupport my Fitbit Ionic loosing battery power even after fully charged, after only two-three hours. Need help .

  • npmrunstart Rajarshi Goswami (@npmrunstart) reported

    @FitbitSupport Was finally able to get the issue fixed after over 2 weeks . Had to push support again. Thanks

  • npmrunstart Rajarshi Goswami (@npmrunstart) reported

    Facing issues with the 6 month trial subscription of Fitbit Premium with semse and @FitbitSupport your support sucks! 2+ weeks to check such a small issue.

  • Phil_Masturzo Philip Masturzo (@Phil_Masturzo) reported

    @FitbitSupport I doubt you can help me, last time I had a problem you just sent me to the website that wasn’t working. Plus we’re beyond that problem by now

  • AidaTari Aída Tarí (@AidaTari) reported

    @FitbitSupport very bad support service. No response no solution

  • Sara_Mitchell13 Sara Mitchell (@Sara_Mitchell13) reported

    @FitbitSupport I love laying down and my versa 3 says my resting heart rate is 94… when I’ve avg 58 the last two months? I’ve done all the trouble shoots. What’s wrong with the new update

  • PhillyDee520 PhillyDeeAKA (@PhillyDee520) reported

    @NovaLee04487436 @FitbitSupport The Fitbit app will not connect to your network. I'm trying to reinstall my Versa. I'm truly frustrated!! It is now telling me the problem is with your network.

  • boo_hurlock Boo Hurlock (@boo_hurlock) reported

    @FitbitSupport @heyemk Don't waste your time with these canned responses. They're meant to appear on social media as being responsive, but in reality all you'll get is sorry we broke your watch but you'll need to buy a new one. Fitbit is the worst company I've ever had to deal with.

  • julesLH79 Julie L (@julesLH79) reported

    @FitbitSupport help needed my versa 2 has switched itself off and wont come back on after becoming extremely hot to touch and burning my wrist I removed it and it left a red mark please advise

  • _itsawx Anna W 🌿🕊 (@_itsawx) reported

    @FitbitSupport having trouble with my Fitbit inspire HR the past few weeks issues with syncing can you help?

  • JAsh309 JAsh309 (@JAsh309) reported

    Is there another @FitbitSupport problem? I can't log into my account; I keep getting a "server error" message.

  • boo_hurlock Boo Hurlock (@boo_hurlock) reported

    @heyemk @FitbitSupport Same. I've been venting for 3 days. It's my daughter's watch which she was relying on to track her workouts. It all started with clock face issue, they had me reboot it and now it's stuck in a boot loop. If she dropped it and broke it I'd buy her a new one, but @Fitbit broke it.

  • Phil_Masturzo Philip Masturzo (@Phil_Masturzo) reported

    @fitbit Why don't you like to help you customers?

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