Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Clermont, FL 1
Ipswich, England 1
Woodbine, MD 1
Bigastro, Comunitat Valenciana 1
Winnipeg, MB 1
Onley, VA 1
Lakeland, FL 1
Cleveland, OH 1
South Plainfield, NJ 1
Tucson, AZ 1
Guilford, CT 1
Gold Coast, QLD 1
Brest, Bretagne 1
Berlin, Land Berlin 1
Barrow in Furness, England 1
Elyria, OH 1
Mulhouse, ACAL 1
Livingston, Scotland 1
Briza, Western Cape 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • IAmMattRice MattRice (@IAmMattRice) reported

    @FitbitSupport hey @FitbitSupport could you please confirm if there’s currently a services outage? Seeing loads of reports on Down Detector of people not being able to login or sync their devices

  • kellylouise96xo Kelly🍋 (@kellylouise96xo) reported

    @FitbitSupport is there an issue with the app🥺🥺🥺

  • tobymc666 Toby (@tobymc666) reported

    @_steph_says @fitbit Having the exact same issue. Whole platform appears down, app and web. Getting that app popup and a ‘server error’ on web

  • BFRO_NewJersey BFRO New Jersey (@BFRO_NewJersey) reported

    @WRDoolittle1 @FitbitSupport Same here. Must be a system wide issue.

  • tommychill Tommy Chill (@tommychill) reported

    @FitbitSupport Both the app and website are down. Any ETA on when they will be available again?

  • thesampattison sam (@thesampattison) reported

    @FitbitSupport I haven't been able to sync or access my dashboard for nearly 24 hours now, when are you going to get the problem fixed?

  • AunkstMindy Mindy Aunkst (@AunkstMindy) reported

    @FitbitSupport I am having the same issue. Data was off with my workout this morning. Tried rebooting fitbit, uninstalled app and re-installed. Can't log in now.

  • rosebud660 Rosemary Cole (@rosebud660) reported

    @FitbitSupport Not signing in... uninstalled and reinstalled...now can't sign in. Saying not available or no internet or server problem.

  • vinodagarwal Vinod Kumar Agarwal (@vinodagarwal) reported

    @FitbitSupport web dashboard server is down ?

  • ninapaezz Nina 🇩🇴 (@ninapaezz) reported

    ffs @Fitbit is down 😭😭😭 Why didn't I search this and save my morning free time??

  • PeterLenz27 Peter Lenz (@PeterLenz27) reported

    @FitbitSupport Sounds like your servers are down. Fitbit won't sync, can't log in, etc.

  • DRouseNC Debra Rouse (@DRouseNC) reported

    @FitbitSupport I have tried the fix suggested for Bluetooth syncing, and I have even uninstalled/reinstalled the app. I can't sign in on my iPhone 12 or my PC. This is really frustrating.

  • KendallMike Mike (@KendallMike) reported

    @FitbitSupport can’t log into my app or the website. Can you let us know if there is a problem.

  • StunahKeogh Niiamh Keogh (@StunahKeogh) reported

    @katwhit921 @FitbitSupport same issue for me

  • derbs28 james derbyshire (@derbs28) reported

    @FitbitSupport is the fitbit app down it won't let me log back in?

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