Fitbit Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ken Baldwin (@kenno_the_kenno) reported 2 minutes ago

  @FitbitSupport help. I don’t my login details since you moved to Google login. I can tell you everything else. Please help.

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  Billie Rose 🇮🇱 🎗️ 🇬🇧🇺🇸 🇺🇦 (@BillieRose99851) reported 4 minutes ago

  Just updated my @FitbitSupport app and now I'm stuck with the terrible @googlehealth new layout. It's too busy, too many side swipes and just generally chaotic. I want simple information in an uncomplicated format. @GarminUK here I come!

• 
  See The Cinders Dance (@mckeg_r) reported 4 minutes ago

  @FitbitSupport I hate you so much. Your changes to the app once again are ****.

• 
  Tim Hackett, Elder (@timmassage) reported 6 minutes ago

  @FitbitSupport This is the last Fitbit I will own. Every one of them has been trash. I followed directions and still cannot get the screen out of dark mode. Same for the previous 2. Yesterday the band broke off while I was taking it off my wrist. Really? Have some pride

• 
  LilithNYC (@NycLilith) reported 7 minutes ago

  Ever since #Google took over the @FitbitSupport app, it no longer automatically tracks how far and how long I swim. I have to enter it manually. One more reason to hate the merger. Absolutely a first world problem.

• 
  Rob Williams (@codeslubber) reported 8 minutes ago

  @Google just passed $4T in market cap. This week @Fitbit rolled out new sleep tracking and it's a complete jackass disaster. The old one I thought worked well. Now, the watch tells me one score, the app a different one, and apparently if you ever wakeup at all in the night you cannot have had great sleep (which is complete BS). Yes I know I already griped about this but here is today's new spin: if you are scoring things, and your scores whipsaw all over the place and are just pulled out of your ***, please just ***. Can I just get the data from the watch myself? next up, on @Apple I could and did, BUT the problem is those idiots admitted their monitoring of deep was not accurate because it would have taken too much battery to be correct. *** to them too!! #everythingisbroken

• 
  Heidi McLoughlin (@heidimc2) reported 20 minutes ago

  @michelleormsby @FitbitSupport I think we all need to ditch Fitbit and move to something else. They haven’t even bothered replying but then it’s probably because they’re inundated with the same problem - the move to Google isn’t working! I’ve had fitbit watches for 10 years but this hassle isn’t worth it

• 
  PUT ME ON THE FRIGATE 🫡 (@riva_HH) reported 22 minutes ago

  @rugbyballs8 @FitbitSupport @googlehealth The nonsense started when they did away with the weekly/weekend step challenges and now forcing us on to the google health app is an abject **** show

• 
  Simon Atherfold (@Grumpysworld1) reported 23 minutes ago

  @FitbitSupport It won't let me! I press the envelope, the screen flashes and that's it. I'm getting frustrated now, I use this Fitbit to monitor my heart, I have Atrial Fibrillation. Is there an email address I can send something to? Please help me I need this.

• 
  Marty (@fishtale13) reported 23 minutes ago

  @FitbitSupport your site wants me to change something yet it doesn't tell me what to change to get a text pretty cool it sucks Fitbit support stinks very poor

• 
  Sheena Watts (@Sheena81) reported 24 minutes ago

  @googlehealth I need help please I think my Fitbit is dying 😢 I've tried pressing the button & holding for 10 seconds but the logo keeps showing. I thought i fixed my watch but went back to the logo then goes black so I plug it back in & the logo comes back @FitbitSupport

• 
  Kelli Bachman (@kabachman) reported 24 minutes ago

  My @fitbit @FitbitSupport has gone to trash. Won't count steps in workout modes, so I cant use them anymore. Steps given are later taken within a couple hours. Absolutely impossible to track now. Text messages are no longer coming through. @FitbitSupport has been unhelpful.

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  ₱Ɇ₵Ø₴ⱤØ฿ (@pecosROB) reported 24 minutes ago

  Oh @googlehealth you @FitbitSupport update is kinda trash. Can't add custom foods anymore, search is slow, you have to swipe a million times to find everything then spend time rearranging tiles because the default is atrocious. Body fat percentage field removed from weight entry.

• 
  S Selser (@SSelser) reported 25 minutes ago

  @FitbitSupport Thanks for selling out to Google. They ruin everything they buy. I hope you made a lot of money to **** over your loyal customers.

• 
  Anna Basic (@AnnaBasic2) reported 26 minutes ago

  The service from @FitbitSupport is horrific. I got a woman called Jona guessing from the Phillipines who has absolutely no idea what she is doing or how to behave to someone. I can’t synch my charge 6 to the disastrous new app. Never had an issue before. She even pretended she couldn’t hear me but then could when I said I want to speak to a manager then claimed she will call me straight back and hasn’t!!! What on earth? I pay good money Fitbit and premium membership.