Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Fréjus, Provence-Alpes-Côte d'Azur | 2 |
| New York City, NY | 2 |
| Livingston, Scotland | 1 |
| Briza, Western Cape | 1 |
| Villeneuve-d'Ascq, Hauts-de-France | 1 |
| Waterford, WI | 1 |
| Oklahoma City, OK | 1 |
| Foix, Occitanie | 1 |
| City of London, England | 1 |
| Phoenix, AZ | 1 |
| Apple Valley, MN | 1 |
| St. Louis, MO | 1 |
| Louisville, KY | 1 |
| Virginia Beach, VA | 1 |
| Clearwater, FL | 1 |
| Arlington, VA | 1 |
| Halle (Saale), Saxony-Anhalt | 1 |
| Lewisville, TX | 1 |
| Calais, Hauts-de-France | 1 |
| Ironwood, MI | 1 |
| Layton, UT | 1 |
| Seattle, WA | 1 |
| Malvern, PA | 1 |
| Beaverton, OR | 1 |
| Worthing, England | 1 |
| Strasbourg, ACAL | 1 |
| North Royalton, OH | 1 |
| Levallois-Perret, Île-de-France | 1 |
| Rhinelander, WI | 1 |
| Bedford, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Vanessa
(@HPS_Vanessa) reported
@FitbitSupport 100s of people are having this issue and #Fitbitdown is trending - maybe time to update the feed rather than telling people individually to try restarting?
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sus
(@zsss11) reported
@FitbitSupport my watch stopped working suddenly I tried every troubleshoot I could find but I could not fix it
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Lark
(@Reluctant_Fan) reported
@FitbitSupport When are you going to resolve the issue happening right now? Why not tweet some sort of update about it? Loads of people are reporting it. Tried ALL the usual fixes, including updating all software, uninstalling/reinstalling, restarting phone, etc.
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Nurse Mary Wears Pearls 💛 💉
(@RN4GVP) reported
@FitbitSupport Are you away of current service issues? I can’t open the app on either device this morning. It shuts down immediately.
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Denae Smith
(@DenaeSm30998605) reported
@FitbitSupport seriously? Is it time to move on from Fitbit?!?! Getting really tired of this not working
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M A R K W I L L I A M S
(@markwillz88) reported
@FitbitSupport Fitbit app is down? When will it be back up please?
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Tom Macaluso
(@TJMacoWV) reported
@FitbitSupport What’s going on with Fitbit. I’ve been using it for years without a problem. Now repeated difficulty. This service needs to be reliable for people like me that are into fitness
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Alison Anne
(@FindNanuck) reported
@isdownapp Fitbit is terrible! WTF FIX IT OR REFUND US! @FitbitSupport @fitbit
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David L Clarke 💙
(@DLC6755) reported
@FitbitSupport Has an issue recurred? I DM’d you earlier??
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DD2003
(@PDD2002DDP) reported
@i_oandYou @FitbitSupport Seems to be broken again but repeated attempts usually result in the app staying open for a while.
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Robert Jones
(@Lucoz) reported
@FitbitSupport app will not connect, upon tapping the app the Fitbit screen appears for a second before it reverts to the iPhone home screen. Help please.
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My Soul Sparkles ✨✨✨
(@free_spirit79) reported
@FitbitSupport - What is going on with the Fitbit app? When I click on it, it opens and then automatically closes. I’ve restarted my phone and this has not resolved the issue. Please advise.
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PresentingLee
(@presentinglee) reported
from
Camberwell, England
Hey @FitbitSupport. Like many others I’m having app issues. It keeps crashing instantaneously when opening. I’ve deleted/reinstalled and have rebooted phone but it’s still being problematic. Can you help please?
-
Q
(@SuzyQ1745) reported
@FitbitSupport @shut_up_stewart Did all these things and it is still down. I redownloaded the app on my phone. The website also is not functioning properly
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Ash Ketchum’s #1 Stan
(@PokeQuipster) reported
@fitbit @FitbitSupport can you fix the app. Thing is shutting down constantly about to change to @WHOOP