Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

Less
More

fitbit Hero Image

Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Fréjus, Provence-Alpes-Côte d'Azur 2
Elyria, OH 1
Mulhouse, ACAL 1
Livingston, Scotland 1
Briza, Western Cape 1
Villeneuve-d'Ascq, Hauts-de-France 1
Waterford, WI 1
Oklahoma City, OK 1
Foix, Occitanie 1
City of London, England 1
Phoenix, AZ 1
Apple Valley, MN 1
St. Louis, MO 1
Louisville, KY 1
Virginia Beach, VA 1
Clearwater, FL 1
Arlington, VA 1
Halle (Saale), Saxony-Anhalt 1
Lewisville, TX 1
Calais, Hauts-de-France 1
Ironwood, MI 1
Layton, UT 1
Seattle, WA 1
Malvern, PA 1
Beaverton, OR 1
Worthing, England 1
Strasbourg, ACAL 1
North Royalton, OH 1
Levallois-Perret, Île-de-France 1
Rhinelander, WI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • HarryMcCaul Harry Mc Caul (@HarryMcCaul) reported

    @fitbit is now owned by Google, that's a shame. They had amazing customer service, can only see that going down hill from now on! #Fitbit #Google

  • Elizzzzie Elizabeth Garza (@Elizzzzie) reported

    @llamalover24601 @fitbit Yeah they couldn’t fix mine just gave me some discount which right now no money to buy another 😞 so I’ll have to wait

  • zedt3ch bkx0rs (@zedt3ch) reported

    @fitbit Twitter please help me get a response from @fitbit

  • pipchips LadyLisy (@pipchips) reported

    @FitbitSupport I need help as I have unpaired my fit it to fix a sync issue and now it won't reconnect I have recently changed to a new phone if that helps tried following the troubleshooting guide but no luck

  • Little_Ms_Wise ӀíԵԵӀҽ ʍՏ աíՏҽ (@Little_Ms_Wise) reported from Stokenchurch, England

    @FitbitSupport @FitbitUK is there a problem with firmware again? My screen is doing the funny crash/thing again and despite both soft and hard reset (with smiley showing) it keep happening. I need my medication alarms! ChargeHR3 only like 8 months since last replacement! #Help

  • dawnk777 Dawn Klein🌊 🌊 (@dawnk777) reported

    @FitbitSupport I've had my alta HR fitbit for a while. I charged it yesterday. It is down to 55% already. Should it be losing power that fast? Seems like I'm charging it more than I used to.

  • dmengel40 Dillon Mengel (@dmengel40) reported

    @samwils18 @fitbit You need to preset it so it knows. Owner issue

  • Joemar14 Joe Marczewski (@Joemar14) reported

    @FitbitSupport It has been 19 days since I initially responded to your poor attempt to sort out the issues that I am having with my watch. Despite two more follow up emails from me it’s complete silence from @fitbit ! #badexperience #badservice #poorcustomerservice

  • zachovannessian Zach (@zachovannessian) reported

    @FitbitSupport Hi ! I have a fitbit versa. I've received it as a gift a year ago. But it's been a week now that I have the logo on screen flashing on and off and I cant do anything. I've tried all the solutions I've found on the internet, but it's always coming back. Any help ?

  • Emsaw574 My smile is violence (@Emsaw574) reported

    @FitbitSupport I love my new Charge 4. It's been a fantastic improvement since my Alta got too old. But I have had battery trouble from the beginning. It's never charged past 99% and only holds for about 3 days.

  • WhatKatySaid 𝕂𝕒𝕥𝕪🐝 (@WhatKatySaid) reported

    My fitbit is knackered... bought it in May... @FitbitSupport can you help?

  • aela_ann Rach (@aela_ann) reported

    @FitbitSupport Hi there. I have another issue with my Fitbit today, it's no longer reading my heartbeat. I've restarted it but it's still not working unfortunately 😔

  • victorianclare Dr Clare Clarke (@victorianclare) reported

    @Eva_B89 @jenniegouck @fitbit "You seem to be taking fewer steps than last year". No ****, Sherlock.

  • niftyrosierap niftyrosierap (@niftyrosierap) reported

    @MartinSLewis Hm I was told I could not have a refund from @fitbit because it was out of the warranty.The 3rd Fitbit I’ve owned that has smashed screen even though the screen is unsmashable. They offered me a rubbish discount to buy a new one which I wouldn’t need to buy if it hadn’t broken.

  • JeremyCMorgan Jeremy Morgan 🌲👨‍💻🌲 (@JeremyCMorgan) reported

    @iamforfun @fitbit @FitbitSupport Come to think of it I've never tried to replace just the charger. Hopefully support can help!

Map Check Current Status