Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
Check Current Status
Online Features
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ingelheim am Rhein, Rheinland-Pfalz | 14 |
| Fréjus, Provence-Alpes-Côte d'Azur | 2 |
| New York City, NY | 2 |
| Proctorville, OH | 2 |
| Louisville, KY | 1 |
| Virginia Beach, VA | 1 |
| Clearwater, FL | 1 |
| Arlington, VA | 1 |
| Halle (Saale), Saxony-Anhalt | 1 |
| Lewisville, TX | 1 |
| Calais, Hauts-de-France | 1 |
| Ironwood, MI | 1 |
| Layton, UT | 1 |
| Seattle, WA | 1 |
| Malvern, PA | 1 |
| Beaverton, OR | 1 |
| Worthing, England | 1 |
| Strasbourg, ACAL | 1 |
| North Royalton, OH | 1 |
| Levallois-Perret, Île-de-France | 1 |
| Rhinelander, WI | 1 |
| Bedford, TX | 1 |
| Yellville, AR | 1 |
| Halifax, NS | 1 |
| Katy, TX | 1 |
| Vermilion Bay, ON | 1 |
| Cedar Rapids, IA | 1 |
| Toms River, NJ | 1 |
| Vancouver, WA | 1 |
| Olympia, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
-
wireless_surfer
(@sajidikram) reported
@FitbitSupport Google Assistant does not work on iPhone running iOS 14.5. Please fix it!
-
Kirsty ll
(@meandmybuddy) reported
@FitbitSupport I have already been in touch with your support services who offered me 35% off a new Fitbit which is very poor as there was nothing wrong with it before the update
-
erica porter
(@ericap24) reported
@FitbitSupport I cannot sync my fitbit. The time is an hour off and it will not sync up to change. I have done all the trouble shooting. This happened to me a year ago as well. Why does this keep happening?
-
Liane
(@Lianek123) reported
@fitbit I have had 2 Versas abruptly stop working within months of the warranty ending. I don’t want 35% off another new one - I want to know that FitBit doesn’t think this is the way to build brand loyalty. I wonder how @Apple would have handled this issue.
-
Jason
(@bigjayistheshit) reported
@fitbit worst customer service I've ever encountered my fitbit sense has been serviced twice after I bought it just two months ago only been able to physically wear a watch I spent 300 dollars on for one week I'll never purchase another fitbit ever again!!! Do not buy!!!!
-
batman
(@Beganperrito) reported
@FitbitSupport hi i have a problem, since the update (about 2 weeks ago) my device has stopped tracking my workouts !
-
Colleen O'Shea
(@eceblonde) reported
@FitbitSupport I has an old fit bit that was very inconsistent w my sleep. It’s work 1 day and not the nest. I just bought the Inspire because of the same issue. Wore it all day and night. My steps, resting heart rate,distance, cal all come up. I don’t know if it’s the app or bit
-
Maven
(@Marvin84318835) reported
@FitbitSupport Problem with my Inspire 2 for several weeks. The problem now is it can’t find my Inspire 2 ?????
-
Paarth Gupta
(@PaarthG66338285) reported
Hey @fitbit thanks for the update The update did fix some problems I was facing Thanks
-
Snarker
(@Sharkus72) reported
@FitbitSupport My Fitbit still won’t sync and none of the apps work. What’s the problem?
-
Ever Lauren
(@ljs39) reported
from
Boston, Massachusetts
@FitbitSupport since the recent sync outage was resolved, my inspire 2 hasn't synced unless I open the app. I swear it used to happen in the background (all day sync I think it was called), did something change? I tried removing it from the app & repairing.
-
Alex Von Mach
(@AlexVonMach) reported
@FitbitSupport Thanks for your responsiveness, but the customer experience I've had with my case has not been helpful in resolving my issue
-
Amy Lynn
(@AmyLynnOrg) reported
@FitbitSupport bug report. Calendar starts the year I was born. I have to keep scrolling to get it to 2021. Hope you fix it soon. Rather annoying. I liked being able to quickly log things.
-
Diahann Boock
(@DiahannBoock) reported
@FitbitSupport I’m confused. I don’t access Fitbit via browser. How could this remedy the problem?
-
Amy Rivera
(@AmyRive17783971) reported
@FitbitSupport So I was able to create a group now I have a problem where it shows the group is closed. Is there a way to open it
Check Current Status