Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Wolfsburg, Lower Saxony | 1 |
| Oldenburg, Lower Saxony | 1 |
| Hamburg, HH | 1 |
| Vincennes, Île-de-France | 1 |
| Mainz, Rheinland-Pfalz | 2 |
| Le Mont-sur-Lausanne, VD | 1 |
| Bünde, NRW | 1 |
| Beaumont-Hague, Normandy | 1 |
| Karlsruhe, Baden-Württemberg | 1 |
| Quaregnon, Wallonia | 1 |
| Lille, Hauts-de-France | 1 |
| Montauban, Occitanie | 1 |
| Cavanac, Occitanie | 1 |
| Châteaulin, Brittany | 1 |
| Sainte-Geneviève-des-Bois, Île-de-France | 1 |
| Paris, Île-de-France | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Halmshaw (@matthewhalmshaw) reported@FitbitSupport Sent you a DM. EE have done diagnostics on it and says its a battery fault which needs replacing. Hope you can help. Less than a year old
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Amanda Blount (@amandablount2) reported@Paizleygrl @Google @FitbitSupport It's so bad. I want my Fitbit back.
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mege (@mege69) reported@FitbitSupport Since Fitbit changed to google health my husbands Sp02 has not registered - have taken app of and restore it still not working what can I do !!!
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Ramit Sheth (@ramitsheth) reportedFitbit watches are for use of only 1 year. Incase anything happens,company doesn't listen to or gives any support. Don't spend thousands of Rs to buy watch for 1 year,go for other brands like Garmin.Worst company. DONT BUY FITBIT WATCHES @FitbitSupport @FitbitDev @indiafitbit
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Rene (@rnnom) reported@FitbitSupport and here we go again! My sense 2 is freaking out, I have no clue what to do? All it shows is “sync from the Fitbit mobile app” but it doesn’t do anything! Please help,I feel like my Fitbit’s keep messing up and usually ends up in”you’re gonna have to buy a new one”
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Justin (@crossbosox) reportedGosh. #Fitbit app is terrible now. @Google ruined the whole dang thing. @FitbitSupport hope changes are made soon. Everyone I've spoken with about it hate it
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Helen McGrane (@bodhicat) reported@FitbitSupport Where is the historical Sleep Stage data??? It disappeared today. Please fix it!!
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Kelli Bachman (@kabachman) reportedSo @FitbitSupport won't help me with ANYTHING.....neat
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₱Ɇ₵Ø₴ⱤØ฿ (@pecosROB) reportedOh @googlehealth you @FitbitSupport update is kinda trash. Can't add custom foods anymore, search is slow, you have to swipe a million times to find everything then spend time rearranging tiles because the default is atrocious. Body fat percentage field removed from weight entry.
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mherrsch9 (@mherrsch9) reported@FitbitSupport what was the purpose of changing your app to Google Health? Was it to make sure no matter what that no one with a watch could connect to the app again and force them to buy new watches? Bc wtf I have tried everything and nothing works
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DeinGesicht 🍳 (@Cavalcadewhimsy) reported@FitbitSupport @clevermonkey93 There is no point in doing any of this, it is an issue that users cannot fix.
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Potkin Azarmehr (@potkazar) reported@FitbitSupport I can not emphasize enough how **** your support is
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David Klein (@DavidKlein719) reported@googlehealth This may bethe worst App; so slow and inferior to the original by @FitbitSupport .
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Kay Brooks 🇺🇸 (@KayBrooks) reportedUGH! @googlehealth has made my FitBit watch nearly useless. I've depended upon being able to see my calories burned & calories consumed but it's just gone! Calorie deficit is is what I paid for. There's more frustrations, but that's the biggie. FIX THIS! @FitbitSupport
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Lily Sydorenko (@LilySydorenko) reported@FitbitSupport Hello, my Versa 3 watch started to get very hot after the update. It says "very hot" and turns off, making it impossible to use. Please help.