Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Lakeland, FL 1
Cleveland, OH 1
South Plainfield, NJ 1
Tucson, AZ 1
Guilford, CT 1
Gold Coast, QLD 1
Brest, Bretagne 1
Berlin, Land Berlin 1
Barrow in Furness, England 1
Elyria, OH 1
Mulhouse, ACAL 1
Livingston, Scotland 1
Briza, Western Cape 1
Villeneuve-d'Ascq, Hauts-de-France 1
Waterford, WI 1
Oklahoma City, OK 1
Foix, Occitanie 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • CandyNyangoya Candy Nyangoya (@CandyNyangoya) reported

    @OsirisKTJ @FitbitSupport Completely atleast with a cheap watch even if it breaks down you move on right ahead to the next one.

  • TDhugga Taran Dhugga (@TDhugga) reported

    @fitbit Bull **** service@ fitbit 🖕🏻

  • Stuart24159114 Stuart (@Stuart24159114) reported

    @regnarg @FitbitSupport Had similar problem today. Wanted up upgrade device, CS told me too late to change order. Return product and ask for refund!

  • AnnLawr54223954 Ann Lawrence (@AnnLawr54223954) reported

    @fitbit to any1 thinking to buy a fitbit, DONT! If the product breaks and they send you a faulty replacement they wont replace the faulty product. I'm stuck with2 broken fitbits even tho they issued a faulty replacement and claim warranty doesn't apply. Very dissapointing and sly

  • sweidleryoung SYoung (@sweidleryoung) reported

    My @fitbit Charge4 fell apart and the best they can do is 35% off the same flawed product. Many have this same issue, yet they don’t fix or replace. May need to switch to @Apple after this bad experience!

  • CandyNyangoya Candy Nyangoya (@CandyNyangoya) reported

    @fabiordasilva @fitbit Makes 2 of us, worst products ever 🚮🚮is where they belong.

  • LoriBerrylori6 Lori Berry (@LoriBerrylori6) reported

    @FitbitSupport not happy my replacement from May 2021 not working

  • AJShafquat A. J. (@AJShafquat) reported

    @FitbitSupport Ok, I'm waiting for resolving this issue of my #Fitbit

  • semraturg sture (@semraturg) reported

    @FitbitSupport both of my flex 2 gone dead today? Why is that? I need help!

  • swansonxlisa Lisa Swanson (@swansonxlisa) reported

    Ugh. @fitbit has the worst customer support @FitbitSupport

  • ukrinnz ukr in nz (@ukrinnz) reported

    hi @FitbitSupport. My Fitbit versa 3 does not charge every time last month. It worked perfectly before. I use the same charger (2.1A). When I connect, it starts showing the charge, then show a normal screen, and then a message about slow charging, but does not charge at all.

  • Michele67642974 Michele (@Michele67642974) reported

    @FitbitSupport Thanks for the reply. I hope your team can resolve this issue soon so we don’t have to remove one tracker in order to add another

  • Jeffilia Jeffilia (@Jeffilia) reported

    Hi @FitbitSupport ! My Fitbit Charge 4 doesn't work anymore. I tried to reset it as it's said on your website. However, even if it vibrates and I can see the smile, nothing happens after. Still off... Can you help me please ? Thanks a lot !

  • lizziemcke Lizzie Mckeown (@lizziemcke) reported

    @FitbitSupport my versa3 doesn’t seem to be syncing this morning is there a problem this morning 🤔

  • AddieKHume Addie Hume (@AddieKHume) reported

    @fitbit @FitbitSupport worst customer service. My Fitbit is stuck and no one can help so too bad. Oh but here's a discount code to get a new one but everything is on sale and code cannot be combined so it costs more to use the discount. Wow! 👎

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