Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
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Online Features
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Fréjus, Provence-Alpes-Côte d'Azur | 2 |
| New York City, NY | 2 |
| Villeneuve-d'Ascq, Hauts-de-France | 1 |
| Waterford, WI | 1 |
| Oklahoma City, OK | 1 |
| Foix, Occitanie | 1 |
| City of London, England | 1 |
| Phoenix, AZ | 1 |
| Apple Valley, MN | 1 |
| St. Louis, MO | 1 |
| Louisville, KY | 1 |
| Virginia Beach, VA | 1 |
| Clearwater, FL | 1 |
| Arlington, VA | 1 |
| Halle (Saale), Saxony-Anhalt | 1 |
| Lewisville, TX | 1 |
| Calais, Hauts-de-France | 1 |
| Ironwood, MI | 1 |
| Layton, UT | 1 |
| Seattle, WA | 1 |
| Malvern, PA | 1 |
| Beaverton, OR | 1 |
| Worthing, England | 1 |
| Strasbourg, ACAL | 1 |
| North Royalton, OH | 1 |
| Levallois-Perret, Île-de-France | 1 |
| Rhinelander, WI | 1 |
| Bedford, TX | 1 |
| Yellville, AR | 1 |
| Halifax, NS | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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rav
(@rav9_) reported
@FitbitSupport hello, my charge 3 is currently showing white lines on the screen, please can you help?
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Violette Retancourt
(@Retancourt28) reported
@fitbitsupport is so bad at their job that 9 months after a reported tech issue is still unresolved, another issue presents that you can spend another who-knows-how-long trying to get them to address.
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OfficalJatman
(@Officaljatman) reported
@FitbitSupport Well like I said too late, wish you you support team were smart enough to recognise an obvious faulty product, you can't rest a watch to fix the heart best laser, especially when it looks like a laser pointer sniper rifle..
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Anna Blaine
(@annacb33) reported
@FitbitSupport Facebook bot insists I subscribed to FitBit Premium when I didn’t and a case has to be opened to cancel something I never asked for. Tech issue is still being ignored. Garmin’s looking better and better.
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Mattie Annetta Tyson
(@itsmemattiet) reported
@PWolfhart @FitbitSupport FITBIT IS TRASH!
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Melissa Martin
(@MelissaMartin35) reported
@FitbitSupport the screen on my fitbit versa 2 has gone white and nothing is helping, have tried charging and restarting but still theb same! Only had it about 8 months 😔 can anyone help please??
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Anna Blaine
(@annacb33) reported
Don’t get a @fitbit. I contacted them about a tech issue last April & multiple times since & they’re not even trying to address it. Now I was unwillingly subscribed to a year of Premium & am getting the same runaround I did on the STILL UNRESOLVED tech issue. #incompetentaf
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Mattie Annetta Tyson
(@itsmemattiet) reported
@kunal_iam @FitbitSupport They won’t do that until they are forced to. Fitbit is trash!
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Elisa Vazquez
(@ElisaLVazquez) reported
from
Los Angeles, California
@FitbitSupport my inspire 2 recorded 1 day of sleep when I first used it, 2 weeks later still nothing. Restarted etc but still no fix. Please help
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Mattie Annetta Tyson
(@itsmemattiet) reported
@BellaGems54 @FitbitSupport Fitbit is trash! I’m looking into other options because Fitbit does not stand behind their products. The possibility of you gaining satisfaction is slim to none. You got dooped, as I did! FITBIT IS TRASH!
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björk-bajir
(@SweetDizz) reported
@fitbit @FitbitSupport my watch face on my versa 2 stopped showing up this afternoon, and now it won't sync with my app so how am I supposed to fix this
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kunal
(@kunal_iam) reported
from
Ghāziābād, Uttar Pradesh
@itsmemattiet @FitbitSupport Totally agree. Was pure bad luck as #Applewatch was out of stock n I had to settle for #fitbit. Just doing my procedures and gathering evidence before suing @fitbit.
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Amr El-Henawy
(@henawy27) reported
@FitbitSupport Hi, my fitbit sense Spo2 is not working in my region, which is disappointing given that it was one of the reasons i bought the device, can you activate it in all regions please
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Alex K
(@AlexWithAK) reported
Another great ride, another compete failure of my @FitbitSupport to properly track it. I cannot stress how bad ny Versa 2 has been. And I'm on a replacement for a prior one that didn't work for a different reason.
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Mattie Annetta Tyson
(@itsmemattiet) reported
Do not buy Fitbit products. They are TRASH and the products don’t last. They don’t stand behind their products but hide behind limited a warranty. Save yourself some time, frustration and money. @fitbit IS TRASH!
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