Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
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Online Features
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Tucson, AZ | 1 |
| Guilford, CT | 1 |
| Gold Coast, QLD | 1 |
| Brest, Bretagne | 1 |
| Berlin, Land Berlin | 1 |
| Barrow in Furness, England | 1 |
| Elyria, OH | 1 |
| Mulhouse, ACAL | 1 |
| Livingston, Scotland | 1 |
| Briza, Western Cape | 1 |
| Villeneuve-d'Ascq, Hauts-de-France | 1 |
| Waterford, WI | 1 |
| Oklahoma City, OK | 1 |
| Foix, Occitanie | 1 |
| City of London, England | 1 |
| Phoenix, AZ | 1 |
| Apple Valley, MN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Rada Milana
(@RadaMilana) reported
Hi @FitbitSupport I bought my son Lux and trying to set up his Fitbit under my account but the only options for setup are Ace for kids. Can he not use his Lux in my family account? Help pls. I have a very disappointed child rn. 🙏🏼
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C🐈⬛
(@stfucathy_) reported
My screen just came off my Fitbit, I wasn’t doing anything? Wtf #fitbit @fitbit @FitbitUK @FitbitSupport
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PT Pete
(@petergchap) reported
@FitbitSupport hi there, I bought a versa 2 lest than a year ago and the strap has broken. Do you guys offer replacements?
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Clive
(@Bigwad01) reported
@FitbitSupport Hi, we have an issue with our Fitbit charge 3
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I Only Ask The Truth Be Told.
(@leo14506) reported
@FitbitSupport Started to access Deezer last night but very intermittently, but today the link is broken again. It's a bit useless having the Deezer link there if it hardly ever works. It's very annoying to have a paid subscription to Deezer and not being able to use it!
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Melody Heck Gatto - Author
(@BookChick58) reported
5.5 hours and my @fitbit is still refusing to update my @Bitmoji . Is it just me? Anyone else having this issue? (and I've tried everything)
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Dave
(@DavidAmbs1) reported
I’m laying down to take a nap and my @fitbit buzzes to tell me I’m 37/150 to win the hour. What ******** does that even mean?
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WL
(@a337uk) reported
@FitbitSupport @AskWithings @Withings has sync between scales and fitbit app broken again?
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Just a chick 🐥tweeting
(@KristineAz) reported
@FitbitSupport how do I fix the time on my Versa 2 if I’ve already synced it & looked for updates? It’s currently 11:12pm & Versa says 9:39.
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Pablo
(@BoxerPupDad) reported
@FitbitSupport Too late! I’ve been trying for 30 minutes, I am out of patience. Next time do some quality control and some consumer research. This issue is all over the internet, I’m not the only one. I’m moving on to Apple. You need to just change the damn design!
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🇨🇦someday its too easy 🇨🇦
(@THEREELBROW) reported
@UberTroy @fitbit It's gotten worse since Google bought them literally are selling them broken and they acknowledge ir and won't fix. I'm thinking a Garmin or galaxy watch next myself. I do enjoy tracking my steps and what not. I think with your new lifestyle you'll enjoy the watch
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Peter Durnan
(@Leedsfan247) reported
@fitbit @FitbitSupport Hope it lasts longer than my Charge 3 I’ve had 3 replacements in 3 years and the latest replacement failed after 10 months and all you offer is a discount - from another unit which will probably fail?? Poor quality poor customer service
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✨Anxiety girl!✨
(@AnxietyBlob) reported
@FitbitSupport I just got a new Fitbit sense & not sure if it’s accurate in recording heart rate? Also it’s not recording the floors either? Any help? It’s saying my heart rate is up in the 90’s while at rest & I know it’s not.
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Tamarin Lee
(@LeeTamarin) reported
@FitbitSupport I have a fitbit versa lite for a couple of years and when on full charge lasts for 3-4 days until 3 days ago when the battery started to drain fast - 2 hrs before its fully drained. I have remove notifications, sych but to no avail. Where do I get help in AK?
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Pablo
(@BoxerPupDad) reported
@fitbit My wife and I have owned various Fitbit for years, but I just tried to change the band on her Versa and it is without a doubt the worst piece of product engineering I have ever encountered! Who designed this piece of crap? Time to switch to an @Apple watch!
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