Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
Check Current Status
Online Features
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Brest, Bretagne | 1 |
| Berlin, Land Berlin | 1 |
| Barrow in Furness, England | 1 |
| Elyria, OH | 1 |
| Mulhouse, ACAL | 1 |
| Livingston, Scotland | 1 |
| Briza, Western Cape | 1 |
| Villeneuve-d'Ascq, Hauts-de-France | 1 |
| Waterford, WI | 1 |
| Oklahoma City, OK | 1 |
| Foix, Occitanie | 1 |
| City of London, England | 1 |
| Phoenix, AZ | 1 |
| Apple Valley, MN | 1 |
| St. Louis, MO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
-
Jade O'Malley
(@JadeOMalley) reported
Since 7 March I have been conversing with @FitbitSupport only for them to ask me today what the issue is…. Please can you sort out my syncing issue once and for all I have but been able to use my watch for ages 😤
-
🌙мαяια💚🤍💜
(@AngelDarknessX) reported
@fitbit @Super_Mario5 So basically ur going to change the system up to try to force users to pay. That's what it will come down to
-
Jessica Pierick
(@jkayez) reported
@fitbit @TomWoulfe2 Stop lying to us... you are not working to create even better experience.
-
Pretty Spiggy
(@PrettySpiggy) reported
@FitbitSupport My Fitbit is not syncing at all. Is the app down?
-
Viren Chauhan
(@VirenCh02417272) reported
@parkjames Hi James hope you can help. My daughters Fitbit has stopped working, blank screen. It is a known fault, all I want is either to fix it or a replacement. It is less then 5 years old. The customer service is poor. @FitbitSupport
-
BeardyLox
(@BeardyLox) reported
@FitbitSupport the whole top part of my charge 4 band/strap holder has come off. Is there a way to fix this?
-
Parag Grover
(@p_grover) reported
@FitbitSupport Hi My Fitbit charge 5 is showing red light continuously and not recording any data. Pls help . Your chat function is also not working under help & support. I have tried all possible troubleshooting steps but in vain. Kindly suggest the solution
-
Rick
(@RickvandeVoort) reported
@FitbitSupport I can't synchronize my Fitbit Sense since the latest IOS update, what's the problem?
-
Skip
(@SkipStoddard) reported
@FlyWJP @fitbit That be the worst
-
AlanaDeadly
(@alana_deadly) reported
@RichieWray05 @Apple @fitbit I honestly havent had an issue, but so long as im never hungry, then im fully good. But yeah-If you love sugar etc, then it is a big lifestyle change
-
Sameer Taimni
(@taimnisameer) reported
@FitbitSupport Yes you did but it is not helping! You are giving me generic replies which are not working. I want to escalate this issue. Whom can I contact within your company?
-
Madhu Nainan
(@madhunainan) reported
@FitbitSupport Fitbit Charge 2 bought on 21.12.2022 from Helios, Adayar Chennai. battery which used to last 6 days now drains out in less than 3 days. Last few days time is also wrong. We went to Helios. They said they don’t repair and we have to approach you directly - HELP !!
-
Jade O'Malley
(@JadeOMalley) reported
Since 7 March I have been conversing with @FitbitSupport only for them to ask me today what the issue is…. Please can you sort out my syncing issue once and for all. I have not been able to use my watch for ages 😤
-
Tech Companies Suck
(@TheTopherToph) reported
Hey @FitbitSupport why did you guys **** up my readiness score and sleep profiles? For some reason, when I woke up this morning, after an 8.5 hour sleep, it told me that my readiness was 15%.
-
Keri Kump
(@KeriKump) reported
@FitbitSupport my heart rate monitor is not working. I’ve tried restarting the watch, charging it, turning the setting off and back on again and nothing is working. It just shows 2 - - by the heart.
Check Current Status