Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Fréjus, Provence-Alpes-Côte d'Azur 2
Elyria, OH 1
Mulhouse, ACAL 1
Livingston, Scotland 1
Briza, Western Cape 1
Villeneuve-d'Ascq, Hauts-de-France 1
Waterford, WI 1
Oklahoma City, OK 1
Foix, Occitanie 1
City of London, England 1
Phoenix, AZ 1
Apple Valley, MN 1
St. Louis, MO 1
Louisville, KY 1
Virginia Beach, VA 1
Clearwater, FL 1
Arlington, VA 1
Halle (Saale), Saxony-Anhalt 1
Lewisville, TX 1
Calais, Hauts-de-France 1
Ironwood, MI 1
Layton, UT 1
Seattle, WA 1
Malvern, PA 1
Beaverton, OR 1
Worthing, England 1
Strasbourg, ACAL 1
North Royalton, OH 1
Levallois-Perret, Île-de-France 1
Rhinelander, WI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • KeHri86 Kari (@KeHri86) reported

    @FitbitSupport I noticed that you updated the iOS app today, and now my Fitbit won’t sync to my phone. I’ve unpaired and re-paired, restarted my Fitbit, restarted my phone, and nothing. Help!

  • HeatherLynnmat2 Heather Lynn mathias (@HeatherLynnmat2) reported

    @FitbitSupport Would it still be down today i mean i am trying to set my watch back up to my phone i wanna know will it be back up today

  • SkyeBaybeex Skye💕 (@SkyeBaybeex) reported

    @hugo36c @FitbitSupport Fitbit has been down all morning 😩 I've been trying to sync my progress but it logged me back out and won't log me back in now 😴

  • acretin Amy🍷 (@acretin) reported

    @SkyeBaybeex @hugo36c @FitbitSupport Haven't been able to sync all morning either. Tried disconnecting bluetooth and reconnecting. Still not working.

  • StephHealey Steph Healey Sond (@StephHealey) reported

    @FitbitSupport My Fitbit will not sync, I logged out and as I try to log back in it says opps something went wrong try again. Is there a problem with Fitbit at this time?

  • hsmith2031 Helen Smith (@hsmith2031) reported

    @liddoliddo @fitbit @FitbitSupport Having the same issue. So frustrating

  • StrongWalkAlone Michelle Robinson 💜 (@StrongWalkAlone) reported

    @fitbit I spent 42 minutes on hold to then be cut off. I have a fault with my fitbit. It never synchs to my app unless I manually refresh. I have unistalled the app & reinstalled it. I now am receiving a message on sign in saying fitbit is unavailable. Please can someone help

  • JoseBer91688730 juicy drop (@JoseBer91688730) reported

    @fitbit Is your app currently down? I’ve been trying to log in or even sync my Fitbit and nothing seems to be working at the moment? @fitbit

  • BarbaraBarfield Barbara Barfield (@BarbaraBarfield) reported

    @bbsprite @FitbitSupport I’m having the same problem today.

  • OldSteve55 Steve Holbrow (@OldSteve55) reported

    @FitbitSupport Hi, is the App currently not working? My Android and wife's OS both not working.

  • LMOJ Leanne O-J (@LMOJ) reported

    @FitbitSupport any eta on when your server issues are going to be resolved?

  • DUCKinVegas VegasDuck (@DUCKinVegas) reported

    @fitbit @FitbitSupport The versa2 is the worst fitness tracker on the market. lasts 2 years and has nothing but issues. complete garbage

  • MichelleYvone MichelleYvone (@MichelleYvone) reported

    @FitbitSupport Currently unable to log into Fitbit and when I was able to earlier today all my challenges disappeared.... please help!!!!

  • omegasevron omega sevron (@omegasevron) reported

    @FitbitSupport Hi I've just spent £150 on my girlfriend's fitbit versa 2. I can't register it because of server problems? Can I have the product I've paid for?

  • BarbaraBarfield Barbara Barfield (@BarbaraBarfield) reported

    @FitbitSupport I have restarted my phone. Tried unlinking blaze, but now won’t link back saying the server is unavailable. What is the ETA on fixing this?

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