Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ingelheim am Rhein, Rheinland-Pfalz | 14 |
| Fréjus, Provence-Alpes-Côte d'Azur | 2 |
| New York City, NY | 2 |
| Proctorville, OH | 2 |
| Louisville, KY | 1 |
| Virginia Beach, VA | 1 |
| Clearwater, FL | 1 |
| Arlington, VA | 1 |
| Halle (Saale), Saxony-Anhalt | 1 |
| Lewisville, TX | 1 |
| Calais, Hauts-de-France | 1 |
| Ironwood, MI | 1 |
| Layton, UT | 1 |
| Seattle, WA | 1 |
| Malvern, PA | 1 |
| Beaverton, OR | 1 |
| Worthing, England | 1 |
| Strasbourg, ACAL | 1 |
| North Royalton, OH | 1 |
| Levallois-Perret, Île-de-France | 1 |
| Rhinelander, WI | 1 |
| Bedford, TX | 1 |
| Yellville, AR | 1 |
| Halifax, NS | 1 |
| Katy, TX | 1 |
| Vermilion Bay, ON | 1 |
| Cedar Rapids, IA | 1 |
| Toms River, NJ | 1 |
| Vancouver, WA | 1 |
| Olympia, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Meredith
(@Meredith4kids) reported
@FitbitSupport Same issue is back this AM
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sarcastic brunette
(@teejay814) reported
@FitbitSupport My FitBit app is down again, just like yesterday. Showing nothing but calories. It was working fine last hour. Tell me why I shouldn’t replace it with an Apple Watch at this point???
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JudyLinder
(@judy4957) reported
@FitbitSupport Still not working properly.
-
sarcastic brunette
(@teejay814) reported
@FitbitSupport - My FitBit app is down again, just like yesterday. Nothing showing bug calories in the app again. Tell me why I shouldn’t replace it with an Apple Watch at this point???
-
Megalodon _2🐭
(@Megalodon_2nd) reported
@RebeccaLAnders @fitbit Was the broken status of the CCTV common knowledge BEFORE Nicola’s disappearance, or were people only made privy to this by the police investigating? This is important as the prior knowledge would point toward possible intent instead of accident…
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Shaun Hughes
(@Shaunp37889056) reported
@FitbitSupport Thanks all ok now, did all standard trouble shooting which didnt work and just keft for a while.. now resolved
-
Robin Thomas 🇨🇦
(@sportstergirl64) reported
@FitbitSupport Same issue with mine again this morning (as was yesterday’s issue with mine) - not syncing…
-
Alexandria
(@mestgrl) reported
@FitbitSupport It’s down…AGAIN
-
Mary lou 🟥
(@melluk2020) reported
@FitbitSupport App is still not working on phone.
-
Biffmeister General
(@BaronBiff77) reported
@FitbitSupport @FitbitUK Half of my dashboards still aren't loading up so it's obviously not rectified yet. How long will this take to fix entirely?
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Colby Locke
(@colby_locke) reported
@fitbit you’re down again….
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Cecilia Hersler
(@atasteofme) reported
@FitbitSupport experiencing same issue as yesterday again…
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Rita Kavanagh
(@Amethyst11794) reported
@FitbitSupport You keep replying to posts that the issue is resolved, it is NOT! My Charge 5 is totally dead. I have DM’d
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Barbie Armour
(@blarmour525) reported
@FitbitSupport Mine is not resolved and still will not sync, tells me error.
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Someone
(@iAmMe1980s) reported
@FitbitSupport It’s doing it again. The issue from yesterday is now an issue again. What’s ETA of a solution? @FitbitUK @fitbit