Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

• Foxx (@FoxxSmash) reported 3 minutes ago

  @FitbitSupport @fitbit No syncing this morning when I open the app, but it has all the info when it first opens. Just that initial refresh for info times it out & gives an error msg. Restarted watch but still doing it.

• Horus Eye Pottery (@HorusEyePottery) reported 9 minutes ago

  @FitbitSupport My versa3 is also still not syncing properly. It tries for a very short time to sync then gives me the ‘fix it’ link, which it did yesterday during your outage. It will give the centre calories and maybe show the other options, but seems to abandon the process.

• Nomis Wobneb (@SimonBenbow) reported 11 minutes ago

  @FitbitSupport Down again… 13:00z Tuesday 07/02/23 in UK. All my devices re-booted but still no luck.

• Amy (@amkb12) reported 12 minutes ago

  Exactly the same issue as yesterday, and at roughly the same time as well. Please get your **** together, @fitbit.

• Jef Taylor (@onefjef) reported 12 minutes ago

  @FitbitSupport It’s still broken.

• Proud Liberal NJ Momma 💙 (@Liberal2Core) reported 17 minutes ago

  @FitbitSupport @MaliaKealoha9 Issue is NOT RESOLVED!!! Same exact thing happened as yesterday at the same exact time!!!!!! @FitbitSupport you’re app still isn’t working!!!!

• David Weitzel (@uksausage) reported 18 minutes ago

  @FitbitSupport it was fixed last night but is broken again this morning, after forced quit just shows calories not steps in main display then switches to steps but not showing sleep or other data

• Spin (@nb_spin) reported 19 minutes ago

  @FitbitSupport Everything was working fine last night, but it seems this morning that the problem is back again. Could be a coincidence but it seems like it happened when the app tried to calculate my detailed sleep score.

• Steffxo (@SteffxH) reported 20 minutes ago

  @FitbitSupport @FitbitUK Its down again!!

• Rosie (@rosiekn92) reported 22 minutes ago

  @FitbitSupport @teejay814 Mine is down again too and again the troubleshooting steps aren’t working

• Jimbocaster (@Jimbocaster) reported 24 minutes ago

  @FitbitSupport Two days in a row now...WTF?

• PubliusNovus (@PubliusNovus1) reported 24 minutes ago

  @FitbitSupport Your servers are down again

• some guy 🇺🇦 (@Ryan46and2) reported 26 minutes ago

  @FitbitSupport Your application isn't working again. Same issue as yesterday. Can't sync and app is broken.

• Michael Bokor (@mtbokor) reported 27 minutes ago

  @FitbitSupport When is the issue going to be resolved? Still issues with App. Like sleep score has dissapeared

• Hannah Baron (@hannahjane81) reported 30 minutes ago

  @FitbitSupport @teejay814 Mine is the same, looks like the same problem as yesterday?

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