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Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bigastro, Valencia 1
Gilbert, AZ 1
Reutlingen, Baden-Württemberg 1
Bangor, ME 1
Charlotte, NC 1
Tucson, AZ 2
Indianapolis, IN 2
Frankfurt am Main, Hesse 1
Phoenix, AZ 1
Paris, Île-de-France 2
Altoona, PA 1
Sarreguemines, ACAL 1
Noida, UP 1
St. Louis, MO 1
Grenoble, Auvergne-Rhône-Alpes 1
Köln, NRW 1
Rotterdam, zh 1
Lincoln, NE 1
Clermont, FL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • kumardprince1
    palindrome(NIT) 💫🇳 (@kumardprince1) reported

    @fitbit @FitbitSupport @GoogleFitBit In Hyderabad (or anywhere in India), how to fix a broken glass of a Fitbit watch? (I am interested in Versa 3)

  • Clubby_R8
    Christine McDonald (@Clubby_R8) reported from Gold Coast, Queensland

    Damn stupid @fitbit keeps freezing on me. The only way I have managed to find to fix it is uninstall the app and reinstall it, plus try and turn the actual watch off. I am starting to wonder if its slow stuffing up 🤦🤔 @FitbitSupport

  • zamoose
    Even Dinsdale was frightened of Doug (@zamoose) reported

    Attempting to add my 13yo's Christmas present @FitbitSupport to the kids' iPad has been a Kafkaesque nightmare, with no end in sight. It's almost beyond parody.

  • kaeleneak
    Eneleak🍷 (@kaeleneak) reported

    @FitbitSupport my Versa 4 clock face isn’t working properly and I’ve tried to change it on the app but that’s not working either. What’s going on?

  • ATLBravesGirl49
    K (@ATLBravesGirl49) reported

    @FitbitSupport is there a syncing issue? I can’t sync. And I removed the app and signed out. That’s not the issue

  • Hustlediva1
    Stacy NYC (@Hustlediva1) reported

    @Katebrennan76 @FitbitSupport Just looking to collect our personal info. I’m not biting. This is an app issue not a user issue

  • Tallestpurpl
    Tallestpurpl (@Tallestpurpl) reported

    @charlesarthur A Nest thermostat is the worst bit of tech I ever bought. Privacy nightmare, limited functionality unless you give it all of your data, not designed for purpose. I would have said the @FitbitSupport that needed replacing four times but I got my money back for that. Both Google.

  • ElenbaasTrevor
    Trevor Elenbaas (@ElenbaasTrevor) reported

    @FitbitSupport I have a charge6 purchased December 2024. Battery life has plummeted. It used to last a week, now about half a day. I haven't made any changes to settings etc. have restarted multiple times. Suggestions or should I toss it in the trash?

  • SrslyStressed
    ᗩᑎᑎE (@SrslyStressed) reported

    @FitbitSupport why doesn’t the activity on my Fitbit show the same activity on my phone app? I’ve tried shutting it down, syncing but my hourly move goals don’t match up

  • jeoconnor56
    John OConnor (@jeoconnor56) reported

    @fitbitsupport, my android fitbit app (version 4.6) doesn't have the option to move my data to Google, as shown in your online help page. How can I move my fitbit data to Google? Thank you.

  • usernamehonest
    Just Plain Don't (@usernamehonest) reported

    @pecosROB @FitbitSupport Working for me now. Seemed to be a system wide issue.

  • ProfessorLycan
    Professor Lycan (@ProfessorLycan) reported

    I think it’s time I ditch @fitbit as a brand. They did a software update a while back and my battery went from lasting several days to lasting just about 6 hours. Yesterday I plugged it in at 68%, after 10minutes it went down to 63%. I can’t fathom a reason something like that would happen. This morning at 7am it was 100%. It died around noon time. This is designed obsolescence. @FitbitSupport What brand should I swap to?

  • MVipravarna
    Murthy Vipravarna (@MVipravarna) reported

    My Fitbit Versa 4 failed with a red X error right after an OS update notification. Support says warranty is over. Requesting escalation as this seems update-related. @FitbitSupport

  • krimar
    Marvin Matthews 🇨🇦 (@krimar) reported

    @FitbitSupport For the last day I have not been able to connect my phone to Fitbit. I have tried to force shutdown the app, and restart the phone, with no luck.

  • potkazar
    Potkin Azarmehr (@potkazar) reported

    @FitbitSupport I can not emphasize enough how **** your support is

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