Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

Less
More

fitbit Hero Image

Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cleveland, OH 1
South Plainfield, NJ 1
Tucson, AZ 1
Guilford, CT 1
Gold Coast, QLD 1
Brest, Bretagne 1
Berlin, Land Berlin 1
Barrow in Furness, England 1
Elyria, OH 1
Mulhouse, ACAL 1
Livingston, Scotland 1
Briza, Western Cape 1
Villeneuve-d'Ascq, Hauts-de-France 1
Waterford, WI 1
Oklahoma City, OK 1
Foix, Occitanie 1
City of London, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • FoxxSmash Foxx (@FoxxSmash) reported

    @FitbitSupport @fitbit No syncing this morning when I open the app, but it has all the info when it first opens. Just that initial refresh for info times it out & gives an error msg. Restarted watch but still doing it.

  • HorusEyePottery Horus Eye Pottery (@HorusEyePottery) reported

    @FitbitSupport My versa3 is also still not syncing properly. It tries for a very short time to sync then gives me the ‘fix it’ link, which it did yesterday during your outage. It will give the centre calories and maybe show the other options, but seems to abandon the process.

  • SimonBenbow Nomis Wobneb (@SimonBenbow) reported

    @FitbitSupport Down again… 13:00z Tuesday 07/02/23 in UK. All my devices re-booted but still no luck.

  • amkb12 Amy (@amkb12) reported

    Exactly the same issue as yesterday, and at roughly the same time as well. Please get your **** together, @fitbit.

  • onefjef Jef Taylor (@onefjef) reported

    @FitbitSupport It’s still broken.

  • Liberal2Core Proud Liberal NJ Momma 💙 (@Liberal2Core) reported

    @FitbitSupport @MaliaKealoha9 Issue is NOT RESOLVED!!! Same exact thing happened as yesterday at the same exact time!!!!!! @FitbitSupport you’re app still isn’t working!!!!

  • uksausage David Weitzel (@uksausage) reported

    @FitbitSupport it was fixed last night but is broken again this morning, after forced quit just shows calories not steps in main display then switches to steps but not showing sleep or other data

  • nb_spin Spin (@nb_spin) reported

    @FitbitSupport Everything was working fine last night, but it seems this morning that the problem is back again. Could be a coincidence but it seems like it happened when the app tried to calculate my detailed sleep score.

  • SteffxH Steffxo (@SteffxH) reported

    @FitbitSupport @FitbitUK Its down again!!

  • rosiekn92 Rosie (@rosiekn92) reported

    @FitbitSupport @teejay814 Mine is down again too and again the troubleshooting steps aren’t working

  • Jimbocaster Jimbocaster (@Jimbocaster) reported

    @FitbitSupport Two days in a row now...WTF?

  • PubliusNovus1 PubliusNovus (@PubliusNovus1) reported

    @FitbitSupport Your servers are down again

  • Ryan46and2 some guy 🇺🇦 (@Ryan46and2) reported

    @FitbitSupport Your application isn't working again. Same issue as yesterday. Can't sync and app is broken.

  • mtbokor Michael Bokor (@mtbokor) reported

    @FitbitSupport When is the issue going to be resolved? Still issues with App. Like sleep score has dissapeared

  • hannahjane81 Hannah Baron (@hannahjane81) reported

    @FitbitSupport @teejay814 Mine is the same, looks like the same problem as yesterday?

Map Check Current Status