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Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Noida, UP 1
St. Louis, MO 1
Grenoble, Auvergne-Rhône-Alpes 1
Paris, Île-de-France 1
Köln, NRW 1
Rotterdam, zh 1
Lincoln, NE 1
Clermont, FL 1
Ipswich, England 1
Woodbine, MD 1
Bigastro, Valencia 1
Winnipeg, MB 1
Onley, VA 1
Lakeland, FL 1
Cleveland, OH 1
South Plainfield, NJ 1
Tucson, AZ 1
Guilford, CT 1
Gold Coast, QLD 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • VJLvEekhout
    Vincent van Eekhout (@VJLvEekhout) reported

    then I read lots of @fitbit charge 5 reviews and many many of them have the same issue: batterly live suddenly dramaticaly reduces

  • AuntieKimTrahan
    Kim Trahan (@AuntieKimTrahan) reported

    @FitbitSupport Hi, Sunday is missing from the Agenda app display today. Are you aware of the problem?

  • candiwrites
    Candi (@candiwrites) reported

    People with Apple Watches: do you love them? The @fitbit Versa is truly one of the worst buys I’ve ever made. Terrible battery life, even more terrible service. Wondering if Apple Watch is the way to go next…

  • FularaDeepali
    Deepali 🤖 (@FularaDeepali) reported

    @FitbitSupport could you help me here? I paid the whole amount and received a used product. I am scared to attach it with my device. What if it has any spyware/malware/Trojan installed in it. What to do? I feel so scared. I have no expectations from @flipkartsupport anymore.

  • GabrielleGm524
    GabrielleGM524 (@GabrielleGm524) reported

    Why is the @fitbit #Sense2 charger the worst thing in the world?? The cable is mad short so can't use a low plug and it still takes me 3 tried to find the right placement for the magnet. Then you can touch it because the magnet just pops off. Ridiculous.

  • pdyoga52
    P Deal (@pdyoga52) reported

    @lopcute @fitbit Having trouble cancelling mine which was also free for a year. They have made it difficult and no warning of charges!

  • orrlizzie
    Nick (@orrlizzie) reported

    @FitbitSupport The screen fell off my 71 year old father's Sense and your customer support is a scam. I'm within the 1-year warranty, and I am just being given a run-around nightmare. $200 wasted and an hour of my time.

  • maesmoth87
    KennedyMae (@maesmoth87) reported

    @FreedomPosting @fitbit Hmmm I dunno swimming, walking, kettlebells, just not running. Minimal calorie burn, bad for joints etc. Use your brain.

  • alina_cimpian
    Alina Cimpian (@alina_cimpian) reported

    @FitbitSupport hello, my Versa 3 has completely shut down while performing a sync. Before that the battery was 96% full. I cannot open it again, whatever I try. If I connect it to the charging tool, it makes a short vibration but is not opening again. Please advise! Thank you

  • FoleyMulder
    Mulder Foley (@FoleyMulder) reported

    @DARKDEXX @AndroidAuth @fitbit Fitbit is awful bad, just read the reviews on Amazon. I also had a friend who had to turn in three times his Fitbit after it locked up in a boot loop in less than a month. If you wanna spend your money on something reliable and accurate get a Garmin, Samsung or Apple watch.

  • elizastrvz143
    effie luvs freya 🤍🧸 (@elizastrvz143) reported

    @FitbitSupport @sofija444 HELP

  • danchall
    dan chall (@danchall) reported

    @FitbitSupport The Android app works fine, and the Amazon Fire tablet, and the web dashboard. Only the iPhone app has bad dot labels on the Today page (dots in an arc). Tomorrow things will be back to normal. But it's been like this for years!

  • FlaMuses
    fla (@FlaMuses) reported

    Hello @FitbitSupport I'm unable to access my Fitbit app again. The error message said my IP address had been blocked by Fitbit. Can you help me to resolve this issue?

  • HaveBlue77
    HaveBlue77 (@HaveBlue77) reported

    @Thinklab1414 @fitbit @shareefa_J No, she’s fat and unhealthy. Yeah, there are some in my family that are overweight, but none of them are being sought to do a commercial for a fitness product, a really bad ad.

  • BillSnell1
    Bill Snell (@BillSnell1) reported

    @FitbitSupport My Fitbit doesn't remind me to get 200 steps an hour and I no longer receive text notifications of phone call notifications either. Plese let me know how to fix this.

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