Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

• VISWANATHAN (@KNV1955) reported 3 minutes ago

  @FitbitSupport Contd How do I track my if mobile app is not working? Why my IP address is banned?

• Betty Breger (@boopski51) reported 5 minutes ago

  @FitbitSupport Hmm Fitbit charge 4 died. Saw from others that this has been a problem. After only 2 years I would expect compensation or a new one. Please advise. I’m quite disappointed

• Sam Barnett-Cormack (@narco_sam) reported 5 minutes ago

  @FitbitSupport Looks like you're down again. App and website - website shows Cloudflare SSH handshake failed message with the problem being at your server's end.

• Carole Walker (@walker_ca73) reported 7 minutes ago

  @FitbitSupport looks like #Fitbit is down again, not going to waste time following the log in and out etc. Will await the resolved Tweet

• Phyllis Staton (@phyllis_staton) reported 7 minutes ago

  @FitbitSupport Is Fitbit Down?

• 🦩Beautifulone_2🦩 (@Beautifulone_2) reported 8 minutes ago

  @FitbitSupport your website and app are down again. The apple watch is looking more tempting everyday.

• Blanca (@BlancaV) reported 10 minutes ago

  @FitbitSupport y’all app is down AGAIN!

• C. Gull (@C_Gullible_Esq) reported 10 minutes ago

  @turbobeiber69 @FitbitSupport I was already trying to troubleshoot a display/charging/side button issue when it broke. Life was playing such a mean prank on me.

• Mike Pat jr (@Mikepatjr) reported 12 minutes ago

  @fitbit seems like your site is down.

• Dr. Bobby J. (@RealestBobbyJ) reported 14 minutes ago

  @FitbitSupport @fitbit After tweeting this I got a follow-up message that this is NOT expected behavior & I should repair my fitbit. That didn't fix it & I was told to update to the latest software, 3.75, which wasn't yet available. Now I have 3.75 & it isn't fixed, I'm told to wait for 3.76...

• sean (@seanwyatt993) reported 14 minutes ago

  @fitbit @madebygoogle I've only been using #fitbit since December when I got my #PixelWatch and this is the second time it's gone completely down. #Fail

• Alexei Tumarkin (@AlexeiT) reported 15 minutes ago

  @FitbitSupport Another outage today

• luce (@lucee_turner) reported 21 minutes ago

  hey @fitbit have you made the decision to u-turn on your ridiculous ideas to remove challenges? think you should do that asap bc this is the worst decision you’ve made - already looking for alternatives & taking my money elsewhere

• Sam Barnett-Cormack (@narco_sam) reported 23 minutes ago

  @FitbitSupport @JanuszJasinski Given how many people are sending you these errors, do you really think doing any of that will help?

• Wintonsworld (@wintonsauto) reported 24 minutes ago

  @fitbit trying to get help but being blocked by nonsensical password garbage. My Fitbit battery suddenly halved, halved them even smaller. It’s not very old. Why?

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