Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
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Online Features
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Fréjus, Provence-Alpes-Côte d'Azur | 2 |
| Elyria, OH | 1 |
| Mulhouse, ACAL | 1 |
| Livingston, Scotland | 1 |
| Briza, Western Cape | 1 |
| Villeneuve-d'Ascq, Hauts-de-France | 1 |
| Waterford, WI | 1 |
| Oklahoma City, OK | 1 |
| Foix, Occitanie | 1 |
| City of London, England | 1 |
| Phoenix, AZ | 1 |
| Apple Valley, MN | 1 |
| St. Louis, MO | 1 |
| Louisville, KY | 1 |
| Virginia Beach, VA | 1 |
| Clearwater, FL | 1 |
| Arlington, VA | 1 |
| Halle (Saale), Saxony-Anhalt | 1 |
| Lewisville, TX | 1 |
| Calais, Hauts-de-France | 1 |
| Ironwood, MI | 1 |
| Layton, UT | 1 |
| Seattle, WA | 1 |
| Malvern, PA | 1 |
| Beaverton, OR | 1 |
| Worthing, England | 1 |
| Strasbourg, ACAL | 1 |
| North Royalton, OH | 1 |
| Levallois-Perret, Île-de-France | 1 |
| Rhinelander, WI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Tris 🍁Crescent
(@sherlockholmsey) reported
@FitbitSupport hi! I’m having a problem syncing my FitBit Inspire 2. Tried rebooting it, disconnecting BlueTooth, turning phone off & on. I logged out of the app & tried logging back in but it said I have to wait 24 hours because I tried too many times (only did it that one time)
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Empdizzle
(@Empdizzle) reported
@fitbitsupport is Fitbit having some issues? Haven’t been able to login to my homepage nor download on my device.
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Andrew D Brooks🇺🇸🏳️🌈✝️
(@andrewdbrooks) reported
@FitbitSupport Is there a server problem this morning?
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Bob Grange
(@bobgrange1) reported
@FitbitSupport Fitbit Sense 2 and Versa 2 not syncing. Seems to be a global issue
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Atomic Blonde
(@AndiLDN50) reported
@FitbitSupport is there an issue? App dashboard keeps losing items I track and can’t re add and won’t sync!
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Rai
(@UrRainness) reported
@FitbitSupport is there an issue currently going on?
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MtnrsRAlwysFree
(@MtnrsRAlwaysFre) reported
@FitbitSupport , Is there a problem with the App this morning?
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The Ruler of Rhyme
(@therulerofrhyme) reported
@fitbit @FitbitSupport as of this morning, my fitbit won't sync. I tried resetting and deleting the app and redownloading it but still won't fix. Bluetooth is connected and find phone works so it's just the Today app which tracks everything
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HarshadD
(@HSDesai16) reported
@FitbitSupport you have the best responses in live chat when notified about any issues.. “We are aware of the issue and developers are working on it. The issue will be fixed soon….” Can you explain “soon”.. 1 min? 1 hour?1 day? 1 week or 1 decade.. #Fitbit #liveChat
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Texas Red Velvet
(@texasredvelvet) reported
@doc2551 @FitbitSupport I’m having the same issue. I’ve removed the app & redownloaded, removed my device from Bluetooth & added it again, restarted, etc. Nothing works. Super frustrating!!
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sean
(@seanwyatt993) reported
@FitbitSupport I think your servers are down.
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ladylauraanne
(@ladylauraanne) reported
@FitbitSupport please fix the syncing issue.
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Mike the Therapist 🌈
(@sacwriter) reported
@FitbitSupport let me add my voice to the thousands of others. All my Fitbit data is screwed up. The interface changed to an ultra-simplistic look with no sleep data. I assume the problem is on your end since I did everything I could to fix it and still the problem persists.
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Jon Sheets
(@JonTSheets) reported
@FitbitSupport is the outage still on going? Just checking. Can’t sync
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Michael Baldelli
(@MichaelBaldelli) reported
Good Going @FitbitSupport @fitbit . The site is down, syncing is not working for people, we can't access the discussion/support forum, and you've been silent since 22.11.2022. Is there any ETA for a possible fix? Or has Google decided to screw a community?
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