Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
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Online Features
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Rotterdam, zh | 1 |
| Lincoln, NE | 1 |
| Clermont, FL | 1 |
| Ipswich, England | 1 |
| Woodbine, MD | 1 |
| Bigastro, Comunitat Valenciana | 1 |
| Winnipeg, MB | 1 |
| Onley, VA | 1 |
| Lakeland, FL | 1 |
| Cleveland, OH | 1 |
| South Plainfield, NJ | 1 |
| Tucson, AZ | 1 |
| Guilford, CT | 1 |
| Gold Coast, QLD | 1 |
| Brest, Bretagne | 1 |
| Berlin, Land Berlin | 1 |
| Barrow in Furness, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Namz
(@Namlah95) reported
@FitbitSupport hello, why is your app down for maintenance and when will it work again
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andrew "nazi punks **** off" rich
(@smartwatermelon) reported
Recent @onepeloton tablet software updates cause it to forget @FitbitSupport login after a day or so. Yes, I have “remember me on this device” checked.
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RedSunflower82
(@RSunflower82) reported
@FitbitSupport hi! Versa 2 tracks my stairs from my basement to main floor, but from main floor to upstairs. They are the same amount of stairs. I have tried resetting it. And tips on how to fix it? Thanks!
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Keith Scheeler
(@keith_scheeler) reported
@FitbitSupport now there’s an update for my Fitbit after your update ****** up my wife’s phone. I won’t update to **** up my phone too.
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Megs_Cally
(@megan_cader) reported
@fitbit My Versa 2 is a nightmare, l am so disappointed with device.
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Betsy Ragusin
(@9Lilybets) reported
@FitbitSupport My let button doesn't work. Any idea why or if there is a fix for this?
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Farreece
(@farreece) reported
@fitbit i need help i did a factory reset now i can't get watch to connect at all or update Wi-Fi is good .
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JMS
(@jackie0203) reported
@FitbitSupport I purchased a Charge 4 a little over two years ago and the latch the holds the band no longer works. Very light use. Help.
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Larry Rheault
(@LarryRheault) reported
@FitbitSupport app has been down since 10:50 AM EST the 21st. Nothing I do will allow sync to my Android 8.0
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Brett Keane
(@goldenboy1978a) reported
@FitbitSupport hi I went swimming at the beach today and now my Fitbit versa 1 screen keeps jumping around from home screen to settings to pin and then resets and over and over. Shower with it every day and never had a problem b4?
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Holly Carlile
(@HollyCarlile) reported
@FitbitSupport Phones won't find Inspire device (new from Amazon device) so unable to set up. Can you help??
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Wake Up People
(@alex7257) reported
@FitbitSupport I mean, the demand is out there. Many people are returning the Versa 3 or outright switching to another manufacturer because of this issue.
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Paul Rawcliffe
(@PRawcliffe) reported
@fitbit Thinking about upgrading to a @FVersa3? Do ya homework, you cannot upload music files to be played offline, like with previous models.
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Nancy MacPhail
(@Nnp40) reported
@FitbitSupport My heart rate is not working on my Inspire 2. I’ve rebooted it twice and it’s also not showing on my I phone app
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Alaina
(@laina182) reported
@FitbitSupport unable to sync my Versa for 3 days now. (Since the update) I have tried EVERYTHING. Seems I'm not alone in having this issue. Help! When is there a fix coming?
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