Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
Check Current Status
Online Features
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Fréjus, Provence-Alpes-Côte d'Azur | 2 |
| Elyria, OH | 1 |
| Mulhouse, ACAL | 1 |
| Livingston, Scotland | 1 |
| Briza, Western Cape | 1 |
| Villeneuve-d'Ascq, Hauts-de-France | 1 |
| Waterford, WI | 1 |
| Oklahoma City, OK | 1 |
| Foix, Occitanie | 1 |
| City of London, England | 1 |
| Phoenix, AZ | 1 |
| Apple Valley, MN | 1 |
| St. Louis, MO | 1 |
| Louisville, KY | 1 |
| Virginia Beach, VA | 1 |
| Clearwater, FL | 1 |
| Arlington, VA | 1 |
| Halle (Saale), Saxony-Anhalt | 1 |
| Lewisville, TX | 1 |
| Calais, Hauts-de-France | 1 |
| Ironwood, MI | 1 |
| Layton, UT | 1 |
| Seattle, WA | 1 |
| Malvern, PA | 1 |
| Beaverton, OR | 1 |
| Worthing, England | 1 |
| Strasbourg, ACAL | 1 |
| North Royalton, OH | 1 |
| Levallois-Perret, Île-de-France | 1 |
| Rhinelander, WI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
-
P Deal
(@pdyoga52) reported
Any idea how to cancel FitBit Premium? Seems impossible and website instructions not working! @FitbitSupport #fitbitpremium
-
Charlotte Weeks
(@saphirpalm) reported
@FitbitSupport Hi Fitbit, for a while the charger of my Fitbit Sense has been intermittently not working. Now not working at all. I have tried using different plugs, sockets and USB ports. I have cleaned the contacts on both charger and Fitbit but to no avail. Any Warranty..?
-
Milind Bhadvankar🧢
(@bhadvankarm) reported
@FitbitSupport:sense was paired to prev phone. I removed sense from my fitbit account on new phone. Now, when I try to pair same sense to new phone, I can’t enter pairing code from phone. Pairing code is never displayed. Sense keeps on saying, Unlock with phone. Deadlock. help!
-
Alina Cimpian
(@alina_cimpian) reported
@FitbitSupport hello, my Versa 3 has completely shut down while performing a sync. Before that the battery was 96% full. I cannot open it again, whatever I try. If I connect it to the charging tool, it makes a short vibration but is not opening again. Please advise! Thank you
-
HaveBlue77
(@HaveBlue77) reported
@Thinklab1414 @fitbit @shareefa_J No, she’s fat and unhealthy. Yeah, there are some in my family that are overweight, but none of them are being sought to do a commercial for a fitness product, a really bad ad.
-
Lyriam Lobo
(@lobo_lyriam) reported
@fitbit We had 3 fitbits in our house hold. One worked for a few weeks, the rest was straight garbage, never worked. I contacted customer service who told to send it back for repair/refund and never heard from fitbit again. 100% not impressed.
-
GabrielleGM524
(@GabrielleGm524) reported
Why is the @fitbit #Sense2 charger the worst thing in the world?? The cable is mad short so can't use a low plug and it still takes me 3 tried to find the right placement for the magnet. Then you can touch it because the magnet just pops off. Ridiculous.
-
Kelly champane
(@Kellychampane8) reported
@Vodacom @fitbit I'll help 15 people to earn R7000 in 48hours, but you will pay me 25% of your profit when you receive it. No Scam! No Hidden Fee OR Withdrawal Fee! Ask me How Or WhatsApp for more info +27657259157
-
Donald McCarty
(@donaldmccarty) reported
@FitbitSupport Let's keep the issue and the support public.
-
P Deal
(@pdyoga52) reported
@lopcute @fitbit Having trouble cancelling mine which was also free for a year. They have made it difficult and no warning of charges!
-
Zoey
(@zoeyjyvr) reported
Wtf is going on with @fitbit everyone in my house fitbit decided to stop working and restart and now won't work or load...wtf
-
Vincent van Eekhout
(@VJLvEekhout) reported
@lisapaigecogan @fitbit I have the same issue within 2 weeks charge 5 @fitfit battery live reduced to less than 1 hr. First two weeks worked perfect but now it is dead
-
Vincent van Eekhout
(@VJLvEekhout) reported
then I read lots of @fitbit charge 5 reviews and many many of them have the same issue: batterly live suddenly dramaticaly reduces
-
Laura Jane
(@FunkyFlamingo_) reported
@FitbitSupport hi, Fitbit inspire HR is losing its charge within a couple of hours. From 100% to 14% in just 2 hours for example. It's also not keeping the time correctly. Bought in May 2021, please can you help?
-
Deepali 🤖
(@FularaDeepali) reported
@FitbitSupport could you help me here? I paid the whole amount and received a used product. I am scared to attach it with my device. What if it has any spyware/malware/Trojan installed in it. What to do? I feel so scared. I have no expectations from @flipkartsupport anymore.
Check Current Status