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Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 3
Bigastro, Valencia 1
Gilbert, AZ 1
Reutlingen, Baden-Württemberg 1
Bangor, ME 1
Charlotte, NC 1
Tucson, AZ 2
Indianapolis, IN 2
Frankfurt am Main, Hesse 1
Phoenix, AZ 1
Altoona, PA 1
Sarreguemines, ACAL 1
Noida, UP 1
St. Louis, MO 1
Grenoble, Auvergne-Rhône-Alpes 1
Köln, NRW 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • rnnom
    Rene (@rnnom) reported

    @FitbitSupport help!! My versa 4 won’t charge, showing a big red ❌ tried everything that was recommended, I did a full restart and now since my battery is low it can’t find anything?? Super frustrated!

  • Jessicayoung_99
    Jessica Young (@Jessicayoung_99) reported

    @bookishbish @FitbitSupport Day 8 for me since this issue popped up

  • potkazar
    Potkin Azarmehr (@potkazar) reported

    @FitbitSupport I can not emphasize enough how **** your support is

  • beardedpunjabi
    Samarth (@beardedpunjabi) reported

    @FitbitSupport I am unable to find a single Support center or contact detail for Fitbit, my versa 4 is not working from past 2 months and I got it just a year back, Really pissed with the support and service you guys are providing

  • Besenovsky
    Peter Besenovsky (@Besenovsky) reported

    @FitbitSupport When will Fitbit correct the dynamic calorie deficit setting error on the Fitbit App?

  • mirko_atlas
    Mat (@mirko_atlas) reported

    @FitbitSupport Fitbit 4.58 issue

  • Zoe24354074
    ও ღ (@Zoe24354074) reported

    @FitbitSupport Hi, I’ve done all of that and also spoke to support. They said it was a known issue I was just hoping it would be sorted.

  • Dave25480117468
    Constable Jones (@Dave25480117468) reported

    @FitbitSupport your watches are junk, just stopped charging. Cleaned the charger, swapped sources and restarted. Still nothing. Threw it out. Total garbage.

  • kabachman
    Kelli Bachman (@kabachman) reported

    @FitbitSupport fitbit pixel is TRASH. After the last update it barely works. @fitbit

  • GeeNifty
    Air Friar Tuck ⊛ 🐓⭕ (@GeeNifty) reported

    @FitbitSupport I've just been told by your support team you can't help me log in because I had an old account registered? He couldn't remove my old one. He wouldn't pass the call. So what now? I just return the device because I can't login? Really disappointed

  • John_Rooney
    John Rooney (@John_Rooney) reported

    @FitbitSupport my Charge 6 won’t synch. I tried disconnecting it from the app and now it won’t reconnect. Help!

  • smccrae13
    Stephanie McCrae (@smccrae13) reported

    @FitbitSupport is there a known issue with syncing at this time? I have hit all my active hours in my device but they are not showing in the app?

  • matthewhalmshaw
    Matthew Halmshaw (@matthewhalmshaw) reported

    @FitbitSupport Sent you a DM. EE have done diagnostics on it and says its a battery fault which needs replacing. Hope you can help. Less than a year old

  • kabachman
    Kelli Bachman (@kabachman) reported

    My @fitbit @FitbitSupport has gone to trash. Won't count steps in workout modes, so I cant use them anymore. Steps given are later taken within a couple hours. Absolutely impossible to track now. Text messages are no longer coming through. @FitbitSupport has been unhelpful.

  • jimmyd108
    jiminiowa (@jimmyd108) reported

    @FitbitSupport loving the new app. But I can’t locate where to input weight & fat percentage. Help!

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