Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Noida, UP | 1 |
| St. Louis, MO | 1 |
| Grenoble, Auvergne-Rhône-Alpes | 1 |
| Paris, Île-de-France | 1 |
| Köln, NRW | 1 |
| Rotterdam, zh | 1 |
| Lincoln, NE | 1 |
| Clermont, FL | 1 |
| Ipswich, England | 1 |
| Woodbine, MD | 1 |
| Bigastro, Valencia | 1 |
| Winnipeg, MB | 1 |
| Onley, VA | 1 |
| Lakeland, FL | 1 |
| Cleveland, OH | 1 |
| South Plainfield, NJ | 1 |
| Tucson, AZ | 1 |
| Guilford, CT | 1 |
| Gold Coast, QLD | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
-
Sue Jones (@suejones_paul) reported@FitbitSupport Any idea on timescales as it seems to have been an issue for some of your customers since yesterday?
-
HillEnCo (@Hillenco) reported@Kimberly_WCY @FitbitSupport Same issue here
-
Lisa Strugnell (@kickarselisa) reported@FitbitSupport I understand there is a technical issue you are working to resolve but could you give us a rough idea of how long it will take? As it's been over 4 hours now
-
Lori (@sillyfemaledust) reported@mi55ade @FitbitSupport Same here. Can’t sign in on Windows or iPhone 11.
-
Sree (@reach4sri) reported@FitbitSupport there has been issue with Fitbit sync to the app ...Few metrics are not getting synced .. the battery percentage and time is not syncing
-
Matthew (@MKenneth127) reported@FitbitSupport the app is all over the app place! Cant log food. Cant login. Errors left n’ right. What is happening??
-
Keith Andrew (@tweeting_keith) reportedAnyone else having trouble getting their Fitbit to sync today? @FitbitSupport...?
-
Lyanna (@thelannistersst) reported@FitbitSupport You have our emails to send the promotions, but when the servers are down for hours you don't warn? 👏👏👏
-
Lisa Boyles Bell (@LisaMBoylesBell) reportedIf @FitbitSupport is experiencing an outage and I can't sync my tracker, did I really sleep at all?
-
╪ Carol whiteley-TT 🦋 (@caroltchick) reported@ShellyCall83 @FitbitSupport I did exactly same and now have same problem. 😡😡
-
Eileen Sutcliffe (@pennylane7970) reported@FitbitSupport The clock face on my Fitbit is blank won’t let me do anything. Is this what the technical issue is or is it my Fitbit. It was just working and I charged it.
-
Monika N (@MonikaNiemiec3) reported@GabbiByrnes @FitbitSupport Every single software update causes an issue after an issue
-
Nicolò Dardi (@nicodardi) reported@oozingoptimism @FitbitSupport Also my app is not working
-
Monika N (@MonikaNiemiec3) reported@uzmapowell @FitbitSupport Yep I feel the same. As a loyal customer for 5 years I went through number of tracker as non of them lasted longer than a year! It’s a bit ridiculous for a price what you have to pay for! Customer service hasn’t been brilliant either and you have to chase them to resolve an issue
-
Dan Allen (@dan_allenmusic) reported@AngieRose54 @FitbitSupport I’ve got this issue too
Check Current Status