Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
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Online Features
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Gold Coast, QLD | 1 |
| Brest, Bretagne | 1 |
| Berlin, Land Berlin | 1 |
| Barrow in Furness, England | 1 |
| Elyria, OH | 1 |
| Mulhouse, ACAL | 1 |
| Livingston, Scotland | 1 |
| Briza, Western Cape | 1 |
| Villeneuve-d'Ascq, Hauts-de-France | 1 |
| Waterford, WI | 1 |
| Oklahoma City, OK | 1 |
| Foix, Occitanie | 1 |
| City of London, England | 1 |
| Phoenix, AZ | 1 |
| Apple Valley, MN | 1 |
| St. Louis, MO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Allen
(@dan_allenmusic) reported
@FitbitSupport Is this still an issue today. My fitbit is having issues synching with the app, and with Strava. Disconnected it tried resetting my password. Nothing works. About to throw the thing out the window!
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Steph Healey Sond
(@StephHealey) reported
@LilyMarie84 @FitbitSupport That is the exactly the same problem I’m having
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Matt Sample
(@The_C0mputerGuy) reported
@FitbitSupport Umm.. hey.. you guys alright? I think google could help..?
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Babak Mostaghaci
(@babak1983) reported
@FitbitSupport Had a bit of glitch since morning. I couldn't sync the device since one hour ago. Following your instructions, I reinstalled the app, but I cannot login to it anymore :/
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Carol Rosborough
(@CarolRosboroug3) reported
@mi55ade @FitbitSupport I am having the same issue with mine.
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Peachey
(@Ruthi389) reported
@fitbit Doing a monthly challenge of 10k a day to raise money for Cancer research and my fitbit won't sync! Help!
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Robert Milfajt
(@Dart_Bob) reported
@FitbitSupport Will you post here when the server issue has been resolved??
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Alan Burley
(@monkeboy2042) reported
Watching people complain and get mad at @FitbitSupport who has already admitted there is an issue and working to fix it, makes me wonder how these people react to their power company when the power goes out. Things take time to fix people! Be patient! Technology issues take time.
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Larry Nelson
(@ldnmaui) reported
@FitbitSupport cannot login to my fitbit account. Come on dogs!
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alice atay
(@atay_alice) reported
@FitbitSupport are you going to issue a universal statement about the disruption everyone is facing?
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mobilejan
(@mobilejanet) reported
@FitbitSupport I was unable to sync so I deleted Fitbit from Bluetooth and then tried to reconnect several times and got this error message com.Fitbit http error 502. Deleted app and now can’t log in through app or website so couldn’t use chat. Help :)
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Zammyman
(@zam8dfon) reported
@FitbitSupport is the app down now too? I am unable to log in.
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Mike F
(@Spike112303) reported
@FitbitSupport can't sync, and now can't login.. just switched from google fit a few weeks ago. I hope google helps y'all.
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Jocelyn Sherman
(@jocelyn_s) reported
@FitbitSupport i can not synch my fitbit. I restarted my fitbit twice & restarted my watch +I turned on/off my Bluetooth. This usually works.Then I tried to sign in via web & can't. I am not going to uninstall the app or unsynch my fitbit if problem on your end. Pls advise.
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SaraBlues
(@sarablues624) reported
. @FitbitSupport is there an ETA on when your service will be up and running again? My #fitbit won't sync. I uninstalled and reinstalled the app and now I can't login. Thank you.
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