Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Fréjus, Provence-Alpes-Côte d'Azur 2
Elyria, OH 1
Mulhouse, ACAL 1
Livingston, Scotland 1
Briza, Western Cape 1
Villeneuve-d'Ascq, Hauts-de-France 1
Waterford, WI 1
Oklahoma City, OK 1
Foix, Occitanie 1
City of London, England 1
Phoenix, AZ 1
Apple Valley, MN 1
St. Louis, MO 1
Louisville, KY 1
Virginia Beach, VA 1
Clearwater, FL 1
Arlington, VA 1
Halle (Saale), Saxony-Anhalt 1
Lewisville, TX 1
Calais, Hauts-de-France 1
Ironwood, MI 1
Layton, UT 1
Seattle, WA 1
Malvern, PA 1
Beaverton, OR 1
Worthing, England 1
Strasbourg, ACAL 1
North Royalton, OH 1
Levallois-Perret, Île-de-France 1
Rhinelander, WI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • sherlockholmsey Tris 🍁Crescent (@sherlockholmsey) reported

    @FitbitSupport hi! I’m having a problem syncing my FitBit Inspire 2. Tried rebooting it, disconnecting BlueTooth, turning phone off & on. I logged out of the app & tried logging back in but it said I have to wait 24 hours because I tried too many times (only did it that one time)

  • Empdizzle Empdizzle (@Empdizzle) reported

    @fitbitsupport is Fitbit having some issues? Haven’t been able to login to my homepage nor download on my device.

  • andrewdbrooks Andrew D Brooks🇺🇸🏳️‍🌈✝️ (@andrewdbrooks) reported

    @FitbitSupport Is there a server problem this morning?

  • bobgrange1 Bob Grange (@bobgrange1) reported

    @FitbitSupport Fitbit Sense 2 and Versa 2 not syncing. Seems to be a global issue

  • AndiLDN50 Atomic Blonde (@AndiLDN50) reported

    @FitbitSupport is there an issue? App dashboard keeps losing items I track and can’t re add and won’t sync!

  • UrRainness Rai (@UrRainness) reported

    @FitbitSupport is there an issue currently going on?

  • MtnrsRAlwaysFre MtnrsRAlwysFree (@MtnrsRAlwaysFre) reported

    @FitbitSupport , Is there a problem with the App this morning?

  • therulerofrhyme The Ruler of Rhyme (@therulerofrhyme) reported

    @fitbit @FitbitSupport as of this morning, my fitbit won't sync. I tried resetting and deleting the app and redownloading it but still won't fix. Bluetooth is connected and find phone works so it's just the Today app which tracks everything

  • HSDesai16 HarshadD (@HSDesai16) reported

    @FitbitSupport you have the best responses in live chat when notified about any issues.. “We are aware of the issue and developers are working on it. The issue will be fixed soon….” Can you explain “soon”.. 1 min? 1 hour?1 day? 1 week or 1 decade.. #Fitbit #liveChat

  • texasredvelvet Texas Red Velvet (@texasredvelvet) reported

    @doc2551 @FitbitSupport I’m having the same issue. I’ve removed the app & redownloaded, removed my device from Bluetooth & added it again, restarted, etc. Nothing works. Super frustrating!!

  • seanwyatt993 sean (@seanwyatt993) reported

    @FitbitSupport I think your servers are down.

  • ladylauraanne ladylauraanne (@ladylauraanne) reported

    @FitbitSupport please fix the syncing issue.

  • sacwriter Mike the Therapist 🌈 (@sacwriter) reported

    @FitbitSupport let me add my voice to the thousands of others. All my Fitbit data is screwed up. The interface changed to an ultra-simplistic look with no sleep data. I assume the problem is on your end since I did everything I could to fix it and still the problem persists.

  • JonTSheets Jon Sheets (@JonTSheets) reported

    @FitbitSupport is the outage still on going? Just checking. Can’t sync

  • MichaelBaldelli Michael Baldelli (@MichaelBaldelli) reported

    Good Going @FitbitSupport @fitbit . The site is down, syncing is not working for people, we can't access the discussion/support forum, and you've been silent since 22.11.2022. Is there any ETA for a possible fix? Or has Google decided to screw a community?

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