Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
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Online Features
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Lakeland, FL | 1 |
| Cleveland, OH | 1 |
| South Plainfield, NJ | 1 |
| Tucson, AZ | 1 |
| Guilford, CT | 1 |
| Gold Coast, QLD | 1 |
| Brest, Bretagne | 1 |
| Berlin, Land Berlin | 1 |
| Barrow in Furness, England | 1 |
| Elyria, OH | 1 |
| Mulhouse, ACAL | 1 |
| Livingston, Scotland | 1 |
| Briza, Western Cape | 1 |
| Villeneuve-d'Ascq, Hauts-de-France | 1 |
| Waterford, WI | 1 |
| Oklahoma City, OK | 1 |
| Foix, Occitanie | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Rebecca Hampton
(@BeccaH18) reported
@FitbitSupport could you please tell me if you're just out of stock on the Ace 2 blue or black print band only? My sons snapped and needs a new one but won't be happy with the pink or purple...help! 😩
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SAMs Corner
(@SAMsCorner5) reported
@FitbitSupport kids received brand new atlas’s and they won’t power on. Please help. Super frustrating
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kirsty koo
(@misskaykoo1) reported
@FitbitSupport I have sent you a message. Please help me
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Iain - Welcome to the Brexit Sir
(@8lettersuk) reported
@itsdaragh I'd had a Fitbit from the start and then got the scales. The @fitbit scales just stopped working when changing the batteries. A known problem on their forums. No Fitbit lasted more than 13 months. Poor quality so I just didn't replace any of them in the end.
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CEO of ANTIFA™
(@Bobsuttonsucks1) reported
@fitbit Great, fitbit is now part of Google!? My Fitbit goes in the trash. #Fitbit #nogoogle
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DollyDays
(@DollyDays) reported
@FitbitSupport can you help please? My Versa 2 has stopped recording my hourly activity & my sleep. I’ve switched everything off & on, I’ve set sleep to sensitive, my Fitbit is up to date. What else can I try?
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Rohan K Abraham
(@abrahamrohan) reported
Fitbit selling out to @Google. I hope it improves the quality of the product. As for me, my experience with @fitbit was poor.
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Brian Goldstein
(@bsgold86) reported
@FitbitSupport The heart rate monitor on my Versa 2 hasn't been working for two weeks. I've restarted the fitbit and did a factory reset and it didn't fix thr issue. The light on the back don't light up.
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Luvnik
(@AshLovenich) reported
from
Melbourne, State of Victoria
@FitbitSupport hi I have a Ionic and the screen has gone dead. don’t know if it is charging. Tried to reset it. But not working. Please help ?
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Emperor-Elect David
(@DBaptistaSilva) reported
@Google @fitbit A **** company bought another **** company. And now the fools who still use FitBit will have their health data stolen and sold to advertisers. Great. The sellouts at Fitbit better have deleted all my data as instructed over a year ago, or I'll sue the **** out of you.
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kiran kaushika
(@kaus_kiran) reported
@FitbitSupport I have tried everything posted here and also using it from past 1 year. But suddenly now it is giving issue with bpm.
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kirsty koo
(@misskaykoo1) reported
@FitbitSupport I have sent you a message. Please help me
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B183N170
(@Bibenito) reported
@FitbitSupport Cliche, I woke up and found I’ve already burnt 400 calories while the watch was still connected to the charger! Your answer shows that you really dont care about this issue. I’ll never suggest this brand to others in my community.
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Amy Payne
(@apayne515) reported
@FitbitSupport I purchased my fitbit versa 2 just nine months ago and it is not working.
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DollyDays
(@DollyDays) reported
@FitbitSupport can you help please? My Versa Charge 2 has stopped recording my hourly activity & my sleep. I’ve switched everything off & on, I’ve set sleep to sensitive, my Fitbit is up to date. What else can I try?
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