Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Lincoln, NE 1
Clermont, FL 1
Ipswich, England 1
Woodbine, MD 1
Bigastro, Comunitat Valenciana 1
Winnipeg, MB 1
Onley, VA 1
Lakeland, FL 1
Cleveland, OH 1
South Plainfield, NJ 1
Tucson, AZ 1
Guilford, CT 1
Gold Coast, QLD 1
Brest, Bretagne 1
Berlin, Land Berlin 1
Barrow in Furness, England 1
Elyria, OH 1
Mulhouse, ACAL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • BrwnSugaJD BrwnSugaJD (@BrwnSugaJD) reported

    @fitbit you suck! Your replacement policy suck ***!! Yall straight TRASH CANS!!!

  • invitesNgifts best mom (@invitesNgifts) reported

    @fitbit My Versa 2 clock will not change back.. I disabled auto time zone, select time zone then turn on auto back on.. it still not synced to the correct time. Please help.

  • 2Markdavid Mark Adams (@2Markdavid) reported

    @FitbitSupport You have provided no assistance to me in resolving this problem

  • JoannaR47564283 Joanna Ross (@JoannaR47564283) reported

    @FitbitSupport @Forensic_CVBale They really are not made to last. Very poor quality and unreliable.

  • jonesyouknow TKJ (@jonesyouknow) reported

    @B_Holmer @fitbit Absolute garbage product

  • nelepaullah penelope (@nelepaullah) reported

    @FitbitSupport hiya, I’m here in dubai and am really struggling to find authentic versa 2 straps as mine snapped a while ago. Please help!

  • TheDepressia Depressia (@TheDepressia) reported

    @Ezkrozia @fitbit @FitbitSupport I still don't know. I felt something tapping against my wrist, looked down and there it was. I hadn't gotten it wet, or even touched it so your guess is as good as mine. It looked like the ribbon cable creates a spring against the screen and might be a design flaw tbh

  • jerereremy Jeremy (@jerereremy) reported

    @FitbitSupport Hey there, my warranty claim has been sitting unattended for over a week. No response from your side, and my Fitbit still sitting useless on my desk. Can you see if you could escalate my issue?

  • CallMeGrant Grant 🌟 (@CallMeGrant) reported

    If you were thinking of getting a @fitbit I wouldn't even bother. The team at @FitbitSupport are some of the worst I've ever had to deal with. Two months since my simple warranty issue was logged with them and I'm waiting weeks before getting half-assed replies.

  • WaleedR6 WaleedR6🇵🇸🇵🇸🇵🇸 (@WaleedR6) reported

    @fitbit I have a fitbit charge 3 had it for over a year now but my lcd has lines across the screen started as one line how had like 10+ can you help me please

  • invitesNgifts best mom (@invitesNgifts) reported

    @FitbitSupport I tried to reset time zone, turn off auto, select time zone then turn auto time zone back on. Synced the watch.. still does not work. Help.

  • mwrealtyla MW Real Estate Group (@mwrealtyla) reported

    @FitbitSupport I can't get any oxygen saturation readings on my Charge 5. I have the latest update. The only instruction is to wear it at night. I do that. Please help.

  • Janet65355062 Janet (@Janet65355062) reported

    @Jeannet19342147 @fitbit I find fitbit appliances are not meant to last. I've lost count of ones I have that have broken. I'm gonna look into a different brand to be truthful

  • kashyappankaj pankaj kashyap (@kashyappankaj) reported

    @FitbitSupport I got in touch with them but they said NSDL handles cases in India and I don’t find any contact no of same. Pls help me getting the contact details of same.

  • ThatOneLynx Mowskii✨🏳️‍🌈 🧪 (@ThatOneLynx) reported

    My stupid ******* fitbit refuses to sync the time properly now 🙄 Fix your **** @fitbit the mobile app is HORRIBLE

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