Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ingelheim am Rhein, Rheinland-Pfalz 14
Fréjus, Provence-Alpes-Côte d'Azur 2
New York City, NY 2
Proctorville, OH 2
Louisville, KY 1
Virginia Beach, VA 1
Clearwater, FL 1
Arlington, VA 1
Halle (Saale), Saxony-Anhalt 1
Lewisville, TX 1
Calais, Hauts-de-France 1
Ironwood, MI 1
Layton, UT 1
Seattle, WA 1
Malvern, PA 1
Beaverton, OR 1
Worthing, England 1
Strasbourg, ACAL 1
North Royalton, OH 1
Levallois-Perret, Île-de-France 1
Rhinelander, WI 1
Bedford, TX 1
Yellville, AR 1
Halifax, NS 1
Katy, TX 1
Vermilion Bay, ON 1
Cedar Rapids, IA 1
Toms River, NJ 1
Vancouver, WA 1
Olympia, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • Meredith4kids Meredith (@Meredith4kids) reported

    @FitbitSupport Same issue is back this AM

  • teejay814 sarcastic brunette (@teejay814) reported

    @FitbitSupport My FitBit app is down again, just like yesterday. Showing nothing but calories. It was working fine last hour. Tell me why I shouldn’t replace it with an Apple Watch at this point???

  • judy4957 JudyLinder (@judy4957) reported

    @FitbitSupport Still not working properly.

  • teejay814 sarcastic brunette (@teejay814) reported

    @FitbitSupport - My FitBit app is down again, just like yesterday. Nothing showing bug calories in the app again. Tell me why I shouldn’t replace it with an Apple Watch at this point???

  • Megalodon_2nd Megalodon _2🐭 (@Megalodon_2nd) reported

    @RebeccaLAnders @fitbit Was the broken status of the CCTV common knowledge BEFORE Nicola’s disappearance, or were people only made privy to this by the police investigating? This is important as the prior knowledge would point toward possible intent instead of accident…

  • Shaunp37889056 Shaun Hughes (@Shaunp37889056) reported

    @FitbitSupport Thanks all ok now, did all standard trouble shooting which didnt work and just keft for a while.. now resolved

  • sportstergirl64 Robin Thomas 🇨🇦 (@sportstergirl64) reported

    @FitbitSupport Same issue with mine again this morning (as was yesterday’s issue with mine) - not syncing…

  • mestgrl Alexandria (@mestgrl) reported

    @FitbitSupport It’s down…AGAIN

  • melluk2020 Mary lou 🟥 (@melluk2020) reported

    @FitbitSupport App is still not working on phone.

  • BaronBiff77 Biffmeister General (@BaronBiff77) reported

    @FitbitSupport @FitbitUK Half of my dashboards still aren't loading up so it's obviously not rectified yet. How long will this take to fix entirely?

  • colby_locke Colby Locke (@colby_locke) reported

    @fitbit you’re down again….

  • atasteofme Cecilia Hersler (@atasteofme) reported

    @FitbitSupport experiencing same issue as yesterday again…

  • Amethyst11794 Rita Kavanagh (@Amethyst11794) reported

    @FitbitSupport You keep replying to posts that the issue is resolved, it is NOT! My Charge 5 is totally dead. I have DM’d

  • blarmour525 Barbie Armour (@blarmour525) reported

    @FitbitSupport Mine is not resolved and still will not sync, tells me error.

  • iAmMe1980s Someone (@iAmMe1980s) reported

    @FitbitSupport It’s doing it again. The issue from yesterday is now an issue again. What’s ETA of a solution? @FitbitUK @fitbit

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