Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Tucson, AZ 1
Guilford, CT 1
Gold Coast, QLD 1
Brest, Bretagne 1
Berlin, Land Berlin 1
Barrow in Furness, England 1
Elyria, OH 1
Mulhouse, ACAL 1
Livingston, Scotland 1
Briza, Western Cape 1
Villeneuve-d'Ascq, Hauts-de-France 1
Waterford, WI 1
Oklahoma City, OK 1
Foix, Occitanie 1
City of London, England 1
Phoenix, AZ 1
Apple Valley, MN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • lizzy_novel E.LaCroix-Wagaman (@lizzy_novel) reported

    @FitbitSupport My versa2 isn't syncing with my phone. It was working fine until today. Please help!

  • JimmyDeanFilm Jimmy Dean (@JimmyDeanFilm) reported

    @mrzphd @fitbit @Nuropod I've just followed you to see if that'll fix it?

  • NotNordgaren The Bingus Man (@NotNordgaren) reported

    @FitbitSupport That's a lot of stuff to DM you for an issue that's been happening since I got the thing. Why do you need my full name and country? Wtf does that have to do with your ****** vibe coded software?

  • freakorexia rin (@freakorexia) reported

    my fitbit side button wont ******* work its so annoying @fitbit @madebygoogle @FitbitSupport **** YOU

  • Bow2Butterfly FAITH! (@Bow2Butterfly) reported

    7,521 @fitbit 11:32... Not too bad Lady P! 👟👟💖🌻🦋

  • ChloeEngland98 ✨Chloe✨ (@ChloeEngland98) reported

    Can @fitbit help me out here. I’ve updated app etc but… when loading my weekly statistics, they just won’t load or appear. If I go back through the days individually they will. Just not the weekly overviews?!! @FitbitSupport

  • kenx452 kenx452 (@kenx452) reported

    @FitbitSupport I have a issue of fitbit inspire3. It has no response, no notification with connected smartphone, Android. Please show the solution of this issue, thanks!!

  • punchd0ll 🙂‍↕️SQUIGGLYGIRL (@punchd0ll) reported

    Fix android app @FitbitSupport

  • albertcuesta Albert Cuesta Zaragosí (@albertcuesta) reported

    Dear @FitbitSupport, why your Aria scales are measuring body fat and logging it in your mobile app, but not writing it to Android Health Connect so it can be shared with other health apps? This issue has been active in your forums for three years without any explanation.

  • GhostofDara Dara (@GhostofDara) reported

    @FitbitSupport pokemon sleep can't seem to pick up my fitbit sleep data. It syncs just fine in fitbit. But thinking it's not going to health connect and therefore not making it to pokemon sleep. Please fix. I've tried resyncing on fitbit and through pokemon sleep, restarting.

  • SagDecWho 𝐌𝐫𝐃𝐫 𝑺𝒂𝒈𝑫𝒆𝒄𝑾𝒉𝒐 (@SagDecWho) reported

    @FitbitSupport It's the fitdays app, every time I turn on Fitbit allow it takes me to login to Fitbit, then back to the on/off page without it ON, every time you try, it takes you to the Fitbit page

  • v_chandrasekhar VC (@v_chandrasekhar) reported

    @FitbitSupport my Sense2 battery is draining fast, down to 75% within an hour of charging and no other support mechanism is available

  • SoCalValleyGal Diane (@SoCalValleyGal) reported

    My Fitbit sleep tracker is hit or miss & then people tell you well do all these things to fix it, well Saturday night it recorded my sleep just fine, last night it didn't record it at all, and I didn't change anything. @FitbitSupport

  • 24_mark1165605 Mark11:24 (@24_mark1165605) reported

    @FitbitSupport Congrats @fitbit for designing the worst watch band in the history of watches - the Sense. A HORRIBLE way of locking the band to the watch face. Constantly comes apart, dropping the fragile watch face to the ground to crack. I regret my purchase.

  • nej1965 Nicola Jones (was Ongley) 💙 🇺🇦 (@nej1965) reported

    My #fitbit aps have stopped working, on two different devices, is anyone else having this problem? @fitbit

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