Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Indianapolis, IN | 1 |
| Sarreguemines, ACAL | 1 |
| Noida, UP | 1 |
| St. Louis, MO | 1 |
| Grenoble, Auvergne-Rhône-Alpes | 1 |
| Paris, Île-de-France | 1 |
| Köln, NRW | 1 |
| Rotterdam, zh | 1 |
| Lincoln, NE | 1 |
| Clermont, FL | 1 |
| Ipswich, England | 1 |
| Woodbine, MD | 1 |
| Bigastro, Valencia | 1 |
| Winnipeg, MB | 1 |
| Onley, VA | 1 |
| Lakeland, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Harikrishna (@_harikrishna_) reportedHey @FitbitSupport My Versa4 is stuck on the "Connected" screen. I've tried restarting the device and I get the same issue every time. How do I fix this?
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Dale Kristina Valiukas (@dkvaliukas) reported@FitbitSupport How come I can't even send you a private message. Im a paid subscriber, and why is it i either wake up with a blank screen and I never get my spo2 anymore. Please fix this problem, and next time, please inform me when you're taking money out of my account (premium)
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John Rooney (@John_Rooney) reported@FitbitSupport my Charge 6 won’t synch. I tried disconnecting it from the app and now it won’t reconnect. Help!
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Timothy Columbus SR (@TimCoSrColumbus) reported@FitbitSupport I cannot contact you people the worst support system. I have dealt with three days. I’ve been trying to get a reply from you people. Pretty sure this will be the last Fitbit that I purchased.
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Dale Kristina Valiukas (@dkvaliukas) reported@FitbitSupport Fitbit, im a paid premium subscriber, and why am I anticipating a problem each morning? Now, I can't even send you a private message. What's going on? I get a spo2 score whenever they feel like giving it to me. Please straighten this out and tell me how to get my score, please?
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🚩 राजीव कौशिक 🚩जय हिन्द (@JindagiKyaHey) reported@FitbitSupport since morning trying to pair the watch with app but nothing is happening. WHAT A POOR TECHNOLOGY 😭UNABLE TO UNDERSTAND WHY PEOPLE USE FITBIT
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pissdrinker (@pissdrinker7886) reported@apple I don't really blame you for my iPad being broken. I mostly blame @fitbit because it was their app that broke it
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Willie Beamin (@3rdEye_Willie) reported@fitbit 108 minimum cardio load? FOH fix your algorithm
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Kolisa Yola Sinyanya (PhD) 🌍📚🇿🇦 (@Kolie_Yola) reported from Briza, Western Cape@FitbitSupport But I'm due for an upgrade. Where can I get my next fix? 👀
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Jason Gaylord (@jgaylord) reportedTech companies like @Google and @Fitbit still have the same problem with navigating COPPA and allowing kids to have access to devices. As a result, parents have to opt to lying about ages or not using the devices. Guess which they choose? #coppa #smartdevice
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Trevor Elenbaas (@ElenbaasTrevor) reported@FitbitSupport I have a charge6 purchased December 2024. Battery life has plummeted. It used to last a week, now about half a day. I haven't made any changes to settings etc. have restarted multiple times. Suggestions or should I toss it in the trash?
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Anil Jo Thomas (@thomasaniljo) reported@FitbitSupport @fitbit is there an issue with your app? I've been trying to log in my food consumption today and the data disappears. What is going on?
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Dale Kristina Valiukas (@dkvaliukas) reported@ManchesterBlond @FitbitSupport I get the same problem. I go to settings to apps, select fitbit, force stop it, and reopen it again. See if that works.
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Tim Josling (@TimJosling) reportedJust bought a fitbit Charge 6. The user experience is a nightmare, The documentation is complete trash. Severe buyer's remorse. Eventually, after several hours, I got the ecg working, no thanks to @FitbitSupport But still no spO2 readings, just "no data". It does not help that with every release they change everything and the documentation does not reflect the changes. Look at the help forums, they are full of frustrated customers. Try harder @google. Suggestion: Put the Z team on something else.
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Marvin Matthews 🇨🇦 (@krimar) reported@FitbitSupport For the last day I have not been able to connect my phone to Fitbit. I have tried to force shutdown the app, and restart the phone, with no luck.