Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Noida, UP | 1 |
| St. Louis, MO | 1 |
| Grenoble, Auvergne-Rhône-Alpes | 1 |
| Paris, Île-de-France | 1 |
| Köln, NRW | 1 |
| Rotterdam, zh | 1 |
| Lincoln, NE | 1 |
| Clermont, FL | 1 |
| Ipswich, England | 1 |
| Woodbine, MD | 1 |
| Bigastro, Valencia | 1 |
| Winnipeg, MB | 1 |
| Onley, VA | 1 |
| Lakeland, FL | 1 |
| Cleveland, OH | 1 |
| South Plainfield, NJ | 1 |
| Tucson, AZ | 1 |
| Guilford, CT | 1 |
| Gold Coast, QLD | 1 |
| Brest, Brittany | 1 |
| Berlin, Berlin | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Alison Anne (@FindNanuck) reported@FitbitSupport No you have not!!! Fix it !!! Answer support do something other than lie!
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Theresa Martin (@theresa4him) reported@FitbitSupport is the Fitbit app down again? Mine doesn’t seem to open and i’ve deleted and reinstalled and it flashes like it’s opening and then closes
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maryanne (@muamaryanne) reported@FitbitSupport when will you resolve the app issue, still can’t get on it? I’ve done everything you’ve asked of others. Deleted the app and re-downloaded it, deleted it and forced shutdown. iOS 16.3.1
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PaulaGato (@PaulacGato) reported@priestfieldlad @fitbit I’m having the same issue. I’ve already restarted my phone.
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joann ross (@joannross10) reported@FitbitSupport @fitbit So it looks like there’s another system problem. My and my partner’s Fitbit apps crash immediately and on the Fitbit support site many users are reporting the same.
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Mark Rasdall (@MarkRasdall1960) reportedAmazed that @fitbit haven’t put some kind of status report out yet. Server is obviously down as none of the recommended workarounds work. Shocking customer service
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Connie (@conniem6862) reported@willsWords @FitbitSupport Doesn’t fix mine!
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TheBoldPursuit® (@TheBoldPursuit) reported@FitbitSupport my Fitbit app started crashing last night. Apparently, there are a lot of people reporting the same problem - so please look into fixing it.
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Bill McCann (@Bill_McCann) reported@FitbitSupport @LuckyStella Hey, @FitbitSupport, this is a global problem and force-quitting, restarting, and all the other typical IT Support ideas for users isn’t cutting it.
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deviate journey (@dv8journey) reported@FitbitSupport @Brian4Builders Hey Fitbit, please actually read. Closing and signing out doesn't work. Neither does deleting and reinstalling the app. Fitbit, you've broken it... please fix it ASAP and stop recommending actions that many have already stated do NOT work.
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Laura (@mama__b____) reported@lorihanifan @FitbitSupport @fitbit Having the same issue. The recommended fix did not work.
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Keith Irwin (@kdi2909) reported@FitbitSupport im using an iPhone 11 Pro Max iOS 16.3.1. Fitbit app will not stay open. Restarted phone, deleted and downloaded app back with same result. Fix ASAP
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Scarlet (@Idahoshaw) reported@fitbit will not crash if I turn off the Wi-Fi or put it on Airplane mode. It will crash if I turn Wi-Fi on. Weird. If off Wi-Fi I cannot sync phone to watch or get recent updates from my groups. My games disappeared though.
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Richard Goering (@rgoeri) reported@FitbitSupport this is an issue associated with internet connectivity. If I put my iPhone in airplane mode the app loads fine. Then turn on connectivity and the app tanks. Resetting phone or re-download app isn’t a fix. It need a fitbit fix.
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Shari Kirby (@sharikirby11) reported@FitbitSupport - with all the people reporting the same problem, it’s the app and not our individual phones and/or devices! When will it be fixed?
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