Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

Less
More

fitbit Hero Image

Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ingelheim am Rhein, Rheinland-Pfalz 10
Apple Valley, MN 2
Fréjus, Provence-Alpes-Côte d'Azur 2
New York City, NY 2
Proctorville, OH 2
St. Louis, MO 1
Louisville, KY 1
Virginia Beach, VA 1
Clearwater, FL 1
Arlington, VA 1
Halle (Saale), Saxony-Anhalt 1
Lewisville, TX 1
Calais, Hauts-de-France 1
Ironwood, MI 1
Layton, UT 1
Seattle, WA 1
Malvern, PA 1
Beaverton, OR 1
Worthing, England 1
Strasbourg, ACAL 1
North Royalton, OH 1
Levallois-Perret, Île-de-France 1
Rhinelander, WI 1
Bedford, TX 1
Yellville, AR 1
Halifax, NS 1
Katy, TX 1
Vermilion Bay, ON 1
Cedar Rapids, IA 1
Toms River, NJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • CallieMarfurt Caleshea (@CallieMarfurt) reported

    @FitbitSupport Thanks for getting back to me. The problem seems to have sorted it's self out.

  • La_Icca Icca (@La_Icca) reported

    @FitbitSupport I've got a 3-month premium subscription. Can you please help me link it to my account? Please DM me

  • MahshidKar Mahshid (@MahshidKar) reported

    @sara_davis90 @fitbit I have the same issue as well. My purchase has been shipped on 4th still shows preshipment.

  • D3AND12A MaCKiN aSS Dee (@D3AND12A) reported

    @FitbitSupport versa 2 heart rate monitor stopped working, I've tried everything. Help

  • AdiButti Adam Button (@AdiButti) reported

    @fitbit @FitbitSupport Can someone contact me ASAP? My father had contacted you about a broken Fitbit in warranty back in October 20. Still no fix? This is ridiculous and unprofessional!!!

  • baggagebabe BAGGAGEBABE (@baggagebabe) reported

    @fitbit The absolute worst product and customer service on the planet. They do not honor the warranty they’re cheaply made. Spend the money and buy an Apple at least they will fix whatever

  • itsmemattiet Mattie Annetta Tyson (@itsmemattiet) reported

    @supersuperyon @fitbit That’s because @fitbit is TRASH

  • itsmemattiet Mattie Annetta Tyson (@itsmemattiet) reported

    @bigEton @fitbit Don’t be...you’re learning what I just found out...@Fitbit is TRASH. IF IT EVER COMES, RETURN IT!

  • itsmemattiet Mattie Annetta Tyson (@itsmemattiet) reported

    @runner8527888 @fitbit Yes because @fitbit is TRASH!

  • itsmemattiet Mattie Annetta Tyson (@itsmemattiet) reported

    @francine_faith @fitbit That’s because @fitbit is TRASH

  • fairymoss Marie Moss (@fairymoss) reported

    @FitbitSupport I have already spoken to you on several occasions regarding this issue, after long drawn out attempts at solving this problem including resetting, uninstalling app reinstall you can't fix it and say its down to incompatibility with Sony.

  • tha_great4kay Tha Doc's In (@tha_great4kay) reported

    @FitbitSupport That link is only for quick replies I have no issue with those its when I try to speak to the watch and it translates what I say and sends it .....

  • itsmemattiet Mattie Annetta Tyson (@itsmemattiet) reported

    @AraceliHurtado8 @fitbit Return it before it’s too late. It is TRASH!

  • isthatmyf_soup Olivia Churchill (@isthatmyf_soup) reported

    @FitbitSupport Your response didn’t help

  • itsmemattiet Mattie Annetta Tyson (@itsmemattiet) reported

    @haldankar_nami @fitbit Yes because @fitbit is TRASH!

Map Check Current Status