Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
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Online Features
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Rotterdam, zh | 1 |
| Lincoln, NE | 1 |
| Clermont, FL | 1 |
| Ipswich, England | 1 |
| Woodbine, MD | 1 |
| Bigastro, Comunitat Valenciana | 1 |
| Winnipeg, MB | 1 |
| Onley, VA | 1 |
| Lakeland, FL | 1 |
| Cleveland, OH | 1 |
| South Plainfield, NJ | 1 |
| Tucson, AZ | 1 |
| Guilford, CT | 1 |
| Gold Coast, QLD | 1 |
| Brest, Bretagne | 1 |
| Berlin, Land Berlin | 1 |
| Barrow in Furness, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Barry Walker
(@bazzarufc73) reported
from
Thurcroft, England
@fitbit im having troube logging all my data on my app .are you're systems down??
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Barn
(@BarnsH) reported
@FitbitSupport You have a serious problem where many users are being told to install the clock face and app for Spo2, even although they are already installed. The spO2 shows on the sense but not in the premium app.
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E.L Jones
(@HausCrashBurn) reported
@FitbitSupport Yeah they are set up. I've turned it on and off to figure out why its not working. They were working just fine. Your support says to do a reset which I've done 4x to no avail. They are set up on my phone and the device.
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1000 Hertz
(@1000HertzGigs) reported
@FitbitSupport Hi. My Versa keeps draining of battery within a few hours. Can you help? I’ve turned off all silent alarms and notifications and it’s still doing it
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Pascal St-Jean
(@pstjean) reported
@fitbit use to have the best support. I've been a loyal customer for over 8 years. Now that @Google bought them. They are ******* their responsibility to replace my broken Fitbit. And it's not even a year old. Already broken.
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Marie Damman
(@mcdamman) reported
@FitbitSupport the constant syncing issue is getting on my nerves. Changed watch, problem is still there and your troubleshooting page isn't helping either.
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Tiffers
(@Tiffany65544319) reported
@fitbit can someone help me with why my fitbit has stopped reading my heart rate today? It was working this morning. Its less than a month old. Thank you.
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RANA GAUTAM SINGH
(@titurrana) reported
@fitbit @fitbit I have versa. Took it for swiming,after that all the button stopped working ..please help!!!
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RANA GAUTAM SINGH
(@titurrana) reported
@FitbitSupport Problem persist!! I have sent out my Fitbit email in dm. Hoping for quick help.
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Weight Losington
(@losingitatlast) reported
@jasonmurphy123 @fitbit That makes sense. I think I'll just keep an eye on it and hope it's another number that goes down, even if it isn't super accurate.
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Laura Newton
(@LauraNewton) reported
Marvellous! Had my Fitbit on charge for the last hour only to then find it’s not been charging and that my watch is broken, they pins at the back have come out 😩 gutted! Had my ionic about 3 years! @fitbit do you have an ionic 2 or 3 out soon??
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fedupfan
(@fedupfan4) reported
@fitbit refuses to sync - yet again - and phone message says the site is down for maintenance & can't log in (5 hrs I've been waiting). what's happening guys ?
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London CFR
(@LondonCFR) reported
@FitbitSupport Any idea why my Fitbit Aria has decided to no longer work? First Gen from 2012. Used daily. Still connected to WiFi. Just step off and then Err instead of results. Can I fix them?
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RANA GAUTAM SINGH
(@titurrana) reported
@fitbit i have versa. Took it for swiming.after that aal the button stopped working ..please help
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Barn
(@BarnsH) reported
@2RonaldNL @FitbitSupport Hi, are you getting anywhere with this issue? They’ve asked me to do a reset and wait two hours , the fact I’ve reset it twice already seems to go over their head.
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