Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Fréjus, Provence-Alpes-Côte d'Azur 2
New York City, NY 2
Mulhouse, ACAL 1
Livingston, Scotland 1
Briza, Western Cape 1
Villeneuve-d'Ascq, Hauts-de-France 1
Waterford, WI 1
Oklahoma City, OK 1
Foix, Occitanie 1
City of London, England 1
Phoenix, AZ 1
Apple Valley, MN 1
St. Louis, MO 1
Louisville, KY 1
Virginia Beach, VA 1
Clearwater, FL 1
Arlington, VA 1
Halle (Saale), Saxony-Anhalt 1
Lewisville, TX 1
Calais, Hauts-de-France 1
Ironwood, MI 1
Layton, UT 1
Seattle, WA 1
Malvern, PA 1
Beaverton, OR 1
Worthing, England 1
Strasbourg, ACAL 1
North Royalton, OH 1
Levallois-Perret, Île-de-France 1
Rhinelander, WI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • gogs42 GEORGE (@gogs42) reported

    @FitbitSupport hi there u have a major problem with your app today it opens and crashes immediately. Looks like thousands of users affected on down detector. Are your tech team aware?

  • 2011whocares Aimee (@2011whocares) reported

    @12156dragon @FitbitSupport I’m having the same problem this morning

  • Tilly_Haines Tilly Haines (@Tilly_Haines) reported

    @FitbitSupport @_yogaprincess The issue is your app. Not users devices or ability to use said app.

  • CharlieFenton2 Charlie Fenton (@CharlieFenton2) reported

    @FitbitSupport @_yogaprincess Wondering when you will realise that everyone is having this issue, hence it is not a user issue (look at your replies from the last hour or so, everyone is having this problem).

  • Tilly_Haines Tilly Haines (@Tilly_Haines) reported

    @FitbitSupport your app seems to be down as other users have noted. When will this be looked at?

  • CharlieFenton2 Charlie Fenton (@CharlieFenton2) reported

    @FitbitSupport @Whenmouf I have the same issued and just DM you as I tried absolutely everything. So sounds like an app wide issue.

  • ClareMFarrow Clare Farrow (@ClareMFarrow) reported

    @FitbitSupport The app keeps opening and closing immediately so I can’t access it. I’ve deleted and re-downloaded and it’s still the same. Prior to this my phone can’t synch with my watch, can’t find it on Bluetooth. Can you help.

  • MikkoAuer Mikko Auer (@MikkoAuer) reported

    @FitbitSupport The Fitbit app suddenly started to crash on my iPhone 14 Pro (iOS 16.3.1) immediately after I open it. I have restarted my my, deleted and reinstalled the app etc. but it just wont let me in the app. Please advise

  • queerboylifts Hunter (@queerboylifts) reported

    @FitbitSupport @RyanMcC25158052 I’ve sent you a DM as I am having the same problem

  • CardiffGooner1 Victory Through Harmony (@CardiffGooner1) reported

    @FitbitSupport @Whenmouf This does not work, you have a widespread problem with your App. Get it sorted. It’s not a user issue.

  • Whenmouf Kathryn Wilson (@Whenmouf) reported

    @FitbitSupport Tried all that and still not working but I see others having same problem.

  • Jnthn_Mtchll Jonathan Mitchell (@Jnthn_Mtchll) reported

    @Whenmouf @FitbitSupport Hi. Same problem here. App doesn’t stay open long enough to force quit. Have deleted & reinstalled app and powered off iPhone. No improvement.

  • kindnessglides ✨ when is a villain not a villian?✨ (@kindnessglides) reported

    @_yogaprincess @FitbitSupport It's also doing the same with me and I did all the Bluetooth on and off stuff too, so it's not an issue on the users end @FitbitSupport

  • Stewart66159931 Stewart (@Stewart66159931) reported

    @nigel_1963 @FitbitSupport @FitbitUK I’m having the same problem

  • MRosedon Mitch Rosedon (@MRosedon) reported

    @Whenmouf @FitbitSupport Having exactly same issue

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