Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Indianapolis, IN | 1 |
| Sarreguemines, ACAL | 1 |
| Noida, UP | 1 |
| St. Louis, MO | 1 |
| Grenoble, Auvergne-Rhône-Alpes | 1 |
| Paris, Île-de-France | 1 |
| Köln, NRW | 1 |
| Rotterdam, zh | 1 |
| Lincoln, NE | 1 |
| Clermont, FL | 1 |
| Ipswich, England | 1 |
| Woodbine, MD | 1 |
| Bigastro, Valencia | 1 |
| Winnipeg, MB | 1 |
| Onley, VA | 1 |
| Lakeland, FL | 1 |
| Cleveland, OH | 1 |
| South Plainfield, NJ | 1 |
| Tucson, AZ | 1 |
| Guilford, CT | 1 |
| Gold Coast, QLD | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
-
Lizzie Mckeown (@lizziemcke) reported@FitbitSupport my versa3 doesn’t seem to be syncing this morning is there a problem this morning 🤔
-
VISHWAS DIXIT (@DIXITVv) reported@FitbitSupport please provide me your active email address as my query no 43131824 is not closed yet. Issue is now over 6 weeks old. Your live chat icon is not operational. Not able to contact u and tweeter has limitation of no of characters to explain my issue.
-
BETTER AT SOCIAL DISTANCING THAN YOU (@DykeSolidarity) reported@FitbitSupport Thanks for response, but can't you see the pics? Even my Sense won't show realtime duration. Sync doesn't help. Not sure you understood what I'm saying. Fitbits have been around 14 years, I expect it to at least have the same functionality I had with a manual non-sensor app.
-
Taran Dhugga (@TDhugga) reported@fitbit Bull **** service@ fitbit 🖕🏻
-
Cooper (@Coopersmom05) reported@5le @fitbit My battery is crap on Charge 5. I’m supposed to get 5 to 7 battery life. I’m getting about 16 or 17 hours. Customer service put me up to the next level of support 13 days ago. No one has contacted me. There is a problem with them, others are complaining.
-
Surabhi Jain (@surabhijain0190) reported@FitbitSupport my Fitbit device (just a couple of months old) is not working. There is no physical damage that has happened to it, I have written to Fitbit support but to vain. Can I please request your help through this medium?
-
Vineet Subramani (@vineetsub) reported@FitbitSupport Unfortunately this is of no help! Google Support says @GoogleFit doesnt work with @fitbit !
-
Teresa C {Wear A DAM Mask} 💙🇺🇸 Get Vaccinated (@tcoleman1210) reported@fitbit and @FitbitSupport has the worst products and customer service EVER!!!!
-
Dan Granger (@regnarg) reported@FitbitSupport Placed an order one hour and eight minutes ago. I'm trying to change the watch color and the support person is saying I will have to return it since "it processed while I was trying to cancel it" Any way you can help?
-
ukr in nz (@ukrinnz) reportedhi @FitbitSupport. My Fitbit versa 3 does not charge every time last month. It worked perfectly before. I use the same charger (2.1A). When I connect, it starts showing the charge, then show a normal screen, and then a message about slow charging, but does not charge at all.
-
Andrew Farrimond (@FurryMound) reported@FitbitSupport Done all that. It’s every single time. Seems many other people have the same problem. I’ve raised it with you for years and it’s always the same. In fact, it’s worse.
-
Alan Dean (@alandean1878) reported@FitbitSupport @FitbitUK - my Fitbit has gone a bit haywire. The screen looks like the interference on an old TV. (Tried to send a photo of it but failed.) Help please!
-
hi. (@lovesaroo) reported@FitbitSupport I tried to talk over chat and it Didnt work. Now when i dm you there is no reply. Your app is not working. I have only had my Fitbit 4 days and i am already so dissatisfied and disappointed.
-
Scouter715 (@scouter715) reported@FitbitSupport I tried that, I belive the problem is in the cord 🥺.
-
$2₱ previously Rice$$🇵🇭🇺🇸 (@Dollar2Piso) reported@FINANCEAFTER50 @fitbit omg can u help me too?? The end part of my charge 4 just fell. I saw one you created a case.
Check Current Status