Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
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Online Features
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Versailles, KY | 1 |
| Saint Clairsville, OH | 1 |
| Florence, SC | 1 |
| Longquan, Shanxi Sheng | 1 |
| Clearwater, FL | 1 |
| Carrollton, OH | 1 |
| Charlotte, NC | 1 |
| Düsseldorf, NRW | 1 |
| Cavaillon, Provence-Alpes-Côte d'Azur | 1 |
| Tampa, FL | 1 |
| Milwaukee, WI | 1 |
| Pataskala, OH | 1 |
| Kenney, IL | 1 |
| Ingelheim am Rhein, Rheinland-Pfalz | 1 |
| Monmouth, Wales | 1 |
| Port Moody, BC | 1 |
| Jackson, TN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Ashley S
(@ashuhley123) reported
@Fitbit is actual trash
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k
(@SadKyIes) reported
Imma get a bad ***** & imma wear her like a @fitbit
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El Cabron
(@ElCabro62223537) reported
@FitbitSupport my sense is taking forever to sync with iPhone SE 2nd gen. Please fix this at your end. I simply didn’t buy a device to keep removing/adding removing/adding from the Bluetooth list. This IS NIT A FIX. Do a proper fix please
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Vipul SHAH
(@vips_vipulshah) reported
@fitbit If you can't provide your product support or maintenance then why you are selling? you are really making a fool of people around the world.
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EVES LH44 🔮
(@evenahguarts) reported
@FitbitSupport, I got a replacement pebble as my screen broke within warranty. Only problem I've got now is that all my previous data has been wiped from my account as I've replaced it. I have over a year's worth of data gone. Is there anyway to get this back? 🥴😩
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Sam
(@Bladesam1983) reported
@FitbitSupport another Fitbit, another problem. My Ionic is having issues. I’m pretty disappointed as I’m yet to have a Fitbit that has lasted much more than a year without something going wrong.
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Batgirl Brie
(@BatgirlBrie) reported
Since ******* @fitbit likes to cram ads for new watches down my throat every time I open the app it must mean I should buy a new watch today
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Luisa Ovando
(@luisaovando2) reported
@FitbitSupport Why Everytime that I need support I have to come here? Damn! This is getting worse.. ugh! This tracker is the worst device ever!
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dee
(@dee4change) reported
@FitbitSupport Fit bit only cares about money. Your support team is nothing but scripted responses and don’t pay attention to the problem. Keep the support it’s useless like your product
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Marc-André
(@marcandrestudio) reported
@fitbit Are you down? Trying to register my new Charge 4 and always getting a 502 error. (cf @FitbitSupport)
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Captain Haggerty
(@AngelaHaggerty) reported
I really think @fitbit could do with a "pushing pram" option on the exercise list because pushing a toddler around with shopping under the buggy is not the same as "walking" 💪🙌 @FitbitSupport
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MOHAMMAD ZAHIDI
(@MOHAMMA60638145) reported
@FitbitSupport @FitbitIN @fitbit_india Need help my fitbit classic is not working properly need service assistant kindly share service center contact no n kolkata India on urgent basis You can contact me +918638546787
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Courtney Mercury
(@Mercury_Ruleher) reported
@fitbit customer service is TRASH. Definitely going to look at @apple for my next fitness watch.
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It's Just Reagan
(@Reagan2020) reported
Hey @fitbit @FitbitSupport my hooman is losing her steps when she walks me because her device isn't working right!!! Please help.
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ʎɐW pɹɐɥɔıᴚ
(@rich_may) reported
@FitbitSupport 2/2... I know that the main screen will show target complete if I walk 8.05 miles. It somehow translates 5 miles to 8.05km but keeps the units as miles so expects me to do 8.05 miles, not 8.05km. This shows on your forums as a common issue for at least a year.
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