Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
Check Current Status
Online Features
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ingelheim am Rhein, Rheinland-Pfalz | 15 |
| Fréjus, Provence-Alpes-Côte d'Azur | 2 |
| New York City, NY | 2 |
| Proctorville, OH | 2 |
| Clearwater, FL | 1 |
| Arlington, VA | 1 |
| Halle (Saale), Saxony-Anhalt | 1 |
| Lewisville, TX | 1 |
| Calais, Hauts-de-France | 1 |
| Ironwood, MI | 1 |
| Layton, UT | 1 |
| Seattle, WA | 1 |
| Malvern, PA | 1 |
| Beaverton, OR | 1 |
| Worthing, England | 1 |
| Strasbourg, ACAL | 1 |
| North Royalton, OH | 1 |
| Levallois-Perret, Île-de-France | 1 |
| Rhinelander, WI | 1 |
| Bedford, TX | 1 |
| Yellville, AR | 1 |
| Halifax, NS | 1 |
| Katy, TX | 1 |
| Vermilion Bay, ON | 1 |
| Cedar Rapids, IA | 1 |
| Toms River, NJ | 1 |
| Vancouver, WA | 1 |
| Olympia, WA | 1 |
| Parkland, FL | 1 |
| Lexington, KY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
-
helen owens
(@helenvowens) reported
@FitbitSupport what's wrong with app on iPhone it won't let me daughter log in please help @jenniferquinn01 this is my daughter's twitter account
-
idubrawsky #JusticeforMalkiRoth Ⓥ 🇮🇱✡️🇺🇦
(@idubrawsky) reported
Looks like @fitbit auth servers are down. Can’t login on my app.
-
jennifer quinn
(@jenniferquinn01) reported
@nancie85 @FitbitSupport @Laurajayne_w I’m having the same problem
-
Sabina Stawarz
(@1syntja1) reported
@Laurajayne_w @FitbitSupport Definitely the app is down I have experienced the same issue
-
Kendall Thompson
(@lladnek111) reported
@FitbitSupport Is the website down? I keep getting a server error.
-
Roger del Jesús
(@rdelje) reported
@FitbitSupport app stop showing stats.Can't login on website... What's going on?
-
Jeremy Perdue
(@Ajm3226) reported
Hey @fitbit @FitbitSupport fix your ****!!
-
Sharlah K
(@sharlahkathleen) reported
@Soveeee4 @FitbitSupport Having the same problem.
-
Susanna DeBree-Hawkins
(@SusannaHawkins1) reported
@FitbitSupport My app no longer works. I've turned the phone off/on and I uninstall'd and then reinstall the app. No luck. Can you help?
-
Eli
(@Phenom_turf) reported
@helenvowens @FitbitSupport Kindly contact @amymatins78 to help you rectify back your account
-
ThereIsNoPlanetB
(@newguru4u) reported
@Soveeee4 @FitbitSupport Seeing same problem.
-
Sharlah K
(@sharlahkathleen) reported
@FitbitSupport Is the app and website down? I'm in Canada and cannot log in on my app or the website. Thanks.
-
Abigail Browning
(@abrowning79) reported
@fitbit App and website down? I spend a few hundred on a brand new watch and I can’t even set it up because app and website won’t let me log in.
-
Mark Smith
(@mjschv) reported
@fitbit - no information at @fitbitsupport - what is going on with your servers - lots of login problems. Give support some idea of an answer or post a link to a status page, please.
-
Mark Smith
(@mjschv) reported
@FitbitSupport @Laurajayne_w Don't say wait a few hours without telling us what is going on to solve the problem. That looks like fitbit doesn't know what it is doing.
Check Current Status