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Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bigastro, Valencia 1
Gilbert, AZ 1
Reutlingen, Baden-Württemberg 1
Bangor, ME 1
Charlotte, NC 1
Tucson, AZ 2
Indianapolis, IN 2
Frankfurt am Main, Hesse 1
Phoenix, AZ 1
Paris, Île-de-France 2
Altoona, PA 1
Sarreguemines, ACAL 1
Noida, UP 1
St. Louis, MO 1
Grenoble, Auvergne-Rhône-Alpes 1
Köln, NRW 1
Rotterdam, zh 1
Lincoln, NE 1
Clermont, FL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • Jessicayoung_99
    Jessica Young (@Jessicayoung_99) reported

    @clevermonkey93 @FitbitSupport I’m having the same issue with mine

  • MichaelBaine
    Michael Baine (@MichaelBaine) reported

    @HollyDolly1708 @fitbit @Vitality_UK Yep me too. The app is always plagued with issues. They keep brushing over it. They need to actually fix some fundamental issues.

  • partiallypro
    Josh Fields (@partiallypro) reported

    Pretty incredible that @fitbit's food/calorie tracking has been down for -everyone- for over 24 hours and they are owned by Google which is a 3.8 Trillion dollar company. This is something you'd expect from an independent developer.

  • mirko_atlas
    Mat (@mirko_atlas) reported

    @FitbitSupport Fitbit 4.58 issue

  • Tallestpurpl
    Tallestpurpl (@Tallestpurpl) reported

    @charlesarthur A Nest thermostat is the worst bit of tech I ever bought. Privacy nightmare, limited functionality unless you give it all of your data, not designed for purpose. I would have said the @FitbitSupport that needed replacing four times but I got my money back for that. Both Google.

  • Zoeee91
    Zoe (@Zoeee91) reported

    I am trying to pair my Fitbit with my iPhone. After I enter the 4 digit code, it says pairing on the Fitbit but then an error on the phone appears “Something went wrong. There is an error. Try again”. Details in comment… @FitbitSupport @FitbitDev

  • orbitael
    Rin (@orbitael) reported

    @FitbitSupport Inspire 3 hasn’t been able to connect to my device since yesterday. Seems to have randomly lost connection in the afternoon and now can’t connect to Bluetooth Turning Bluetooth off & on didn’t work Nor did turning off & on my device Find my phone also not working

  • Jessicayoung_99
    Jessica Young (@Jessicayoung_99) reported

    @FitbitSupport Can you fix this please? It’s been 2 days.

  • Nufctillidie7
    N Renham 💙 (@Nufctillidie7) reported

    @FitbitSupport is there going to be any fix for the set up card wallet error that keeps appearing. Or is it time to move to a new smart watch manufacturer.

  • John_Rooney
    John Rooney (@John_Rooney) reported

    @FitbitSupport my Charge 6 won’t synch. I tried disconnecting it from the app and now it won’t reconnect. Help!

  • CryssyJ824
    Crystal (@CryssyJ824) reported

    @FitbitSupport Look, I'm poor and can't afford to upgrade my Inspire 2 and OS 12 Android. But I would appreciate it the app didn't delete my water intake after I type it in!

  • Clubby_R8
    Christine McDonald (@Clubby_R8) reported from Gold Coast, Queensland

    Damn stupid @fitbit keeps freezing on me. The only way I have managed to find to fix it is uninstall the app and reinstall it, plus try and turn the actual watch off. I am starting to wonder if its slow stuffing up 🤦🤔 @FitbitSupport

  • DMARTINEZ_85
    David Martinez (@DMARTINEZ_85) reported

    @FitbitSupport Took all those steps, still not working.

  • kaeleneak
    Eneleak🍷 (@kaeleneak) reported

    @FitbitSupport my Versa 4 clock face isn’t working properly and I’ve tried to change it on the app but that’s not working either. What’s going on?

  • LadyGus
    Victoria Gleeson (@LadyGus) reported

    @FitbitSupport hello, I purchased a new sense 2 this week and I have tried all the troubleshooting ways to get WhatsApp notifications to come through and I’m having no luck. There is nothing there under apps in notifications to allow me to select WhatsApp. Can you help please?

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