Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
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Online Features
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Köln, NRW | 1 |
| Rotterdam, zh | 1 |
| Lincoln, NE | 1 |
| Clermont, FL | 1 |
| Ipswich, England | 1 |
| Woodbine, MD | 1 |
| Bigastro, Comunitat Valenciana | 1 |
| Winnipeg, MB | 1 |
| Onley, VA | 1 |
| Lakeland, FL | 1 |
| Cleveland, OH | 1 |
| South Plainfield, NJ | 1 |
| Tucson, AZ | 1 |
| Guilford, CT | 1 |
| Gold Coast, QLD | 1 |
| Brest, Bretagne | 1 |
| Berlin, Land Berlin | 1 |
| Barrow in Furness, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Bkstar00
(@bkstar00) reported
So I was excited as I got a new Fitbit Sense but I have it for less then 24hrs and now it doesn't sync at all. What is going on @fitbit @FitbitSupport now I'm stuck as my app on my Samsung 20 phone is just not working. Help or this fitbit will be returned.
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Alison McHugh 🌟
(@Alison_McHugh) reported
@FitbitSupport can you help fix charge 3 blank screen. I have tried all forum fixes. 8 sec, 15 sec and disconnecting Bluetooth to no avail. It’s not shown a face for over 7 days and now I can’t get it to sync so it’s stopped tracking. Help appreciated.
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Marie Hackett
(@MDHack) reported
@FitbitSupport My Charge 3 screen is excessively dim, even with a full charge & in both the auto/normal settingfor brightness.Fitbit forums state this is a software issue?1/2
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Ashish Sharma
(@imashisharma) reported
@FitbitSupport Screen touch is not working for my fitbit blaze.
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Jen Voss
(@jvoss0712) reported
@FitbitSupport It’s been weeks since I mailed my Fitbit back and no response on status after multiple emails. Please help @fitbit @FitbitSupport
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Owain Little
(@owthlitt) reported
@FitbitSupport hello. I have an issue with my ionic - the battery only seems to last 2 days at the moment do you have any support for this? :)
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mark kovalevich
(@HeydocMark) reported
@FitbitSupport So still no ability to use the SPO2 feature of my charge 4 which was a major factor in upgrading from my charge 3 its listed as part of the watches features not some future feature why do I have to wait for it to become available to me. This is a bad business practice really sad
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Susan Sally
(@Sunshinesusie) reported
@FitbitSupport Can you please help me with my period (menstrual cycle) calendar. Why is is going all the way back to the year 1972? I want to edit details about my current period not 50 years ago? I’m not sure why this changed. Please help, thank you
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Roe Knows Best
(@roeknowzbest) reported
@FitbitSupport Are guys aware tht there is a bug in the menstrual tracker part of the app? For the past few weeks every time I open it, the calendar defaults to my DOB &I have to scroll all the way down to get to today’s date, where it then freezes and I can’t log anything.
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Kevin Fitzpatrick
(@KevinF01) reported
@FitbitSupport hi Fitbit Suppourt have a issue with a screen on my Fitbit can you point me in the right direct for repairs
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Gary M. Baillargeon
(@PetworthEMS) reported
@fitbit is your system down at the moment. My app has not been able to update since yesterday at 5:17 pm EST
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Rory Gallagher
(@Roryg36) reported
@FitbitSupport hi my fitbit verse 2 has just stopped working overnight. I only got it 2 months ago. Can you help me please
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Rony Lutanco
(@rlutanco) reported
@FitbitSupport HELP!! Charge 3 screen went blank but still vibrates. Tried holding the button down for 15 seconds, or changing the clock face. But nothing worked.
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Ashleigh Burnett
(@Harvey766) reported
@FitbitSupport Restoration graph still not working! 2 weeks now! When will you bother getting it fixed??
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🦹🏻♀️✨
(@JenniNoWhy) reported
Funny how people have been complaining to @FitbitSupport about the issue with the period tracker for MONTHS and it has yet to be fixed. If it were a problem with any other function I’m sure it would be handled by now. But since it only affects menstruators, who cares right?
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