Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
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Online Features
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ingelheim am Rhein, Rheinland-Pfalz | 16 |
| Fréjus, Provence-Alpes-Côte d'Azur | 2 |
| New York City, NY | 2 |
| Proctorville, OH | 2 |
| Clearwater, FL | 1 |
| Arlington, VA | 1 |
| Halle (Saale), Saxony-Anhalt | 1 |
| Lewisville, TX | 1 |
| Calais, Hauts-de-France | 1 |
| Ironwood, MI | 1 |
| Layton, UT | 1 |
| Seattle, WA | 1 |
| Malvern, PA | 1 |
| Beaverton, OR | 1 |
| Worthing, England | 1 |
| Strasbourg, ACAL | 1 |
| North Royalton, OH | 1 |
| Levallois-Perret, Île-de-France | 1 |
| Rhinelander, WI | 1 |
| Bedford, TX | 1 |
| Yellville, AR | 1 |
| Halifax, NS | 1 |
| Katy, TX | 1 |
| Vermilion Bay, ON | 1 |
| Cedar Rapids, IA | 1 |
| Toms River, NJ | 1 |
| Vancouver, WA | 1 |
| Olympia, WA | 1 |
| Parkland, FL | 1 |
| Lexington, KY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Mark11:24
(@24_mark1165605) reported
@FitbitSupport Congrats @fitbit for designing the worst watch band in the history of watches - the Sense. A HORRIBLE way of locking the band to the watch face. Constantly comes apart, dropping the fragile watch face to the ground to crack. I regret my purchase.
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Fizbanic
(@fizbanic) reported
@FitbitSupport This is the APP not my watch, not my country of origin, You took away some of the fun, so me fixing this issue isn't changing a damn thing, I am not looking to fix the issue I was giving you notice I will NEVER buy fitbit again. If you want to fix it I charge 150/hr.
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Fizbanic
(@fizbanic) reported
@FitbitSupport This is the APP not my watch, not my country of origin, You took away some of the fun, so me fixing this issue isn't changing a damn thing, I am not looking to fix the issue I was giving you notice I will NEVER buy fitbit again. If you want to fix it I charge 150/hr.
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Fizbanic
(@fizbanic) reported
@FitbitSupport Once a week I need to restart my phone to sync, now I need to do that to open the APP. This used to be a fun app with achievements and friends, now it is a pain, Versa 2, then 3 then 4, I will not buy more. This is a YOU issue not us issue, want to fix it please
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Fizbanic
(@fizbanic) reported
@FitbitSupport Once a week I need to restart my phone to sync, now I need to do that to open the APP. This used to be a fun app with achievements and friends, now it is a pain, Versa 2, then 3 then 4, I will not buy more. This is a YOU issue not us issue, want to fix it please
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Helen Jackson
(@helouise78) reported
@madebygoogle @fitbit never had a problem with my versa 4 but the last week it won't hold battery charge. Says charged to 100% but dies within 24 hours. Always been able to get approx 4 days wear between charges. It's useless to me as it is as I can't charge it every hour!
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Stacy NYC
(@Hustlediva1) reported
@hrrysluvrgirl Thank you i thought it was just me. I can’t log food in or scan food as of an hour ago @FitbitSupport help
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Jonathan 🌊
(@Jonat2Go) reported
@madebygoogle @GooglePixel_US, you need Elite Support options for high-spend Google users. When I need help, I expect prompt human assistance. I'm getting the run around over my $9.99 @FitbitSupport fee.
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Fizbanic
(@fizbanic) reported
@FitbitSupport This is the APP not my watch, not my country of origin, You took away some of the fun, so me fixing this issue isn't changing a damn thing, I am not looking to fix the issue I was giving you notice I will NEVER buy fitbit again. If you want to fix it I charge 150/hr.
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Fizbanic
(@fizbanic) reported
@FitbitSupport This is the APP not my watch, not my country of origin, You took away some of the fun, so me fixing this issue isn't changing a damn thing, I am not looking to fix the issue I was giving you notice I will NEVER buy fitbit again. If you want to fix it I charge 150/hr.
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Jonathan 🌊
(@Jonat2Go) reported
@madebygoogle @GooglePixel_US, you need Elite Support options for high-spend Google users. When I need help, I expect prompt human assistance. I'm getting the run around over my $9.99 @FitbitSupport fee.
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Jonathan 🌊
(@Jonat2Go) reported
@madebygoogle @GooglePixel_US, you need Elite Support options for high-spend Google users. When I need help, I expect prompt human assistance. I'm getting the run around over my $9.99 @FitbitSupport fee.
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Fizbanic
(@fizbanic) reported
@FitbitSupport This is the APP not my watch, not my country of origin, You took away some of the fun, so me fixing this issue isn't changing a damn thing, I am not looking to fix the issue I was giving you notice I will NEVER buy fitbit again. If you want to fix it I charge 150/hr.
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Jonathan 🌊
(@Jonat2Go) reported
@madebygoogle @GooglePixel_US, you need Elite Support options for high-spend Google users. When I need help, I expect prompt human assistance. I'm getting the run around over my $9.99 @FitbitSupport fee.
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Stacy NYC
(@Hustlediva1) reported
@hrrysluvrgirl Thank you i thought it was just me. I can’t log food in or scan food as of an hour ago @FitbitSupport help
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