Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
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Online Features
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Brest, Bretagne | 1 |
| Berlin, Land Berlin | 1 |
| Barrow in Furness, England | 1 |
| Elyria, OH | 1 |
| Mulhouse, ACAL | 1 |
| Livingston, Scotland | 1 |
| Briza, Western Cape | 1 |
| Villeneuve-d'Ascq, Hauts-de-France | 1 |
| Waterford, WI | 1 |
| Oklahoma City, OK | 1 |
| Foix, Occitanie | 1 |
| City of London, England | 1 |
| Phoenix, AZ | 1 |
| Apple Valley, MN | 1 |
| St. Louis, MO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Greg
(@PleonasticTaunt) reported
@ChapmanJulieann @fitbit I like the FitBit app better than MyFitnessPal. I never understood the cult fascination with MFP when it’s a terrible app. So I’ve held on for so long, but this watch feels like the herald of Android-only support.
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chandan upadhyay
(@chandan01495181) reported
@FitbitSupport Fitbit service is very bad ....my smart watch problem ....is not resolve from last six month
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c. | not the spanish yes
(@CComebackQueen) reported
Wtf?? @fitbit what is WRONG with you guys?!? Changing the weather system from C to F should not be this difficult!!! Why can't it be under units? I have to install a desktop app that freezes each time I click apps? Why won't you change this?!? It's so stupid!!
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Shruti
(@_ShrutiShekhar) reported
@FitbitIN @FitbitSupport @fitbit it's been months since the ionic recall issue , multiple phone calls to your call centre and I still have not received my refund.Where is the accountability of your process?
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Pritesh Bishi
(@creative_prit) reported
@vinethviswanath @fitbit @FitbitSupport Hey brother, Can you help me how you setup the payoneer account to get the refund. I never received the second email
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Eileen Bare-Bones 🔜 Gamehole Con
(@grphcnvltywife) reported
@fitbit I've been a customer for nine or so years. Your terrible charger design just lost my future business. $20 plus shipping every four to six months for a charger that breaks is not a good look. I thought it was just me, but the reviews are pretty consistent.
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Michael Walsh
(@mrmickwalsh7) reported
@FitbitSupport hi , my inspire 2 is last than 1 ur old,won’t charge , shows a smiley face then battery indicator just sits at 1%, similar Fitbit will charge using same cable so can be a cable or supply issue, have tried all of your tips to rectify with no success
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Icaro
(@SankoshRiver) reported
@FitbitSupport That's all you guys at support suggest and have in the past. It's not about syncing the data, not about my phone, not about the latest version. The problem is in your system and it gets lazier on weekends, if that could ever happen. Someone is not doing its job for a long time.
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Icaro
(@SankoshRiver) reported
@FitbitSupport Completed over 250 steps the first 2h, system confirmed and now wiped them out. This has been happening for months, mostly on weekend and Fitbit has known its system doesn't work as it should, but does nothing to fix it. I am fed-up and will write directly to Mr. Pichai.
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Hypnotix 🎃
(@Hypnotix802) reported
Can someone explain to me why @google acquired @fitbit and then took a watch that had almost a week battery life and chopped it down to a day?🤔#pixelwatch
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Michelle Clay
(@michmarieclay) reported
@fitbit @FitbitSupport since when did products lasting 2.5 weeks become acceptable? Just got the Inspire 3 and it’s not holding a charge. I’m getting a new one but have to ship this one back first so I’m without mine for who knows how long. This company has gotten so bad.
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george martin
(@stellagirl992) reported
@FitbitSupport My fit bit is not working and all of my data went back down to zero what is wrong with the product ?
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Johnny Karlsson
(@thejohnnytk) reported
@FitbitSupport @BigBeeeee Any fix for the charge 4 gps issues yet? It's completely unusable rarely gets any position at all.
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chandan upadhyay
(@chandan01495181) reported
Fitbit service is very bad ....my smart watch problem ....is not resolve from last six month @FitbitSupport @fitbit
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Michelle Clay
(@michmarieclay) reported
And to add insult to injury, I got this one because my last one got water damage despite claiming to be water resistant up to 50 meters and it was barely in water for very long. Did they help? Nope. It was out of warranty…cool. @fitbit @FitbitSupport
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