Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ingelheim am Rhein, Rheinland-Pfalz 15
Fréjus, Provence-Alpes-Côte d'Azur 2
New York City, NY 2
Proctorville, OH 2
Clearwater, FL 1
Arlington, VA 1
Halle (Saale), Saxony-Anhalt 1
Lewisville, TX 1
Calais, Hauts-de-France 1
Ironwood, MI 1
Layton, UT 1
Seattle, WA 1
Malvern, PA 1
Beaverton, OR 1
Worthing, England 1
Strasbourg, ACAL 1
North Royalton, OH 1
Levallois-Perret, Île-de-France 1
Rhinelander, WI 1
Bedford, TX 1
Yellville, AR 1
Halifax, NS 1
Katy, TX 1
Vermilion Bay, ON 1
Cedar Rapids, IA 1
Toms River, NJ 1
Vancouver, WA 1
Olympia, WA 1
Parkland, FL 1
Lexington, KY 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • AdityaBhong Aditya Bhong (@AdityaBhong) reported

    Fitbit customer support was also unable to resolve the issue. Instead, they sent me an email stating that they accept the device is defective and suggested to buy a new one. Pathetic customer support by @FitbitSupport @FitbitIN.

  • Souvik_Mcet Souvik Das (@Souvik_Mcet) reported

    @FitbitSupport I received a replacement band for my Fitbit Sense. But replacement band is also not in usable condition due bad built quality. How to claim warranty for replacement band ?

  • Kdrisi01 Kimberly Mitchell (@Kdrisi01) reported

    @FitbitSupport I feel like Fitbit is down more often than not. What’s the deal?

  • lamb_bubble Lamb Bubble (@lamb_bubble) reported

    @FitbitSupport honestly I'm just curious what's causing the issue of it not working since 5:45am. nothing says why or when it might come back.

  • Pws1999Patrick Patrickstarfish1999🏳️‍🌈🏳️‍⚧️ (@Pws1999Patrick) reported

    @FitbitSupport How long is the server down

  • jvennard14 Julz☀ (@jvennard14) reported

    Why does @fitbit suck so bad? This is two of my watches that have broke just after a year of owning them? And all @FitbitSupport does is offer 10% off a new one. Lol

  • DoNotDuplic82 ☆𝓼𝓽𝓮𝓯𝓯 𝓪𝓷𝓷𝓲𝓮☆ (@DoNotDuplic82) reported

    @FitbitSupport @tweeting_ann It's saying Fitbit is down. Can't even force anything off or unpair, etc.

  • starkissdtears Cold-hearted snake (@starkissdtears) reported

    @FitbitSupport Fitbit services down again?? I am not able to update

  • SutterKanes Sutter Kane (@SutterKanes) reported

    @fitbit so out of the blue the tracker on my cpu dont work you guys say i need a cell phone now, how is that good business. i buy your product works fine then today errors i contact support they say you need a cell phone cpu stopped in 2022 but its 2023 last time i checked. #HELP

  • bloodravenlib A. Rivera (@bloodravenlib) reported

    Oh ******* hell, looks like @fitbit @FitbitSupport is down yet AGAIN. This #fail is starting to become a semi-regular nuisance and persuasion to find alternatives.

  • VijayNa32977192 Vijay Naidu (@VijayNa32977192) reported

    @fitbit @FitbitIN @FitbitSupport I am eager to buy this product from almost 6 months. Finally I bought it. Now I am thinking that why did I buy this product which is completely buggy. I don't see key features are working. I can't receive calls. I can't connect to Gallery n Maps.

  • fellowsk Kristie Fellows (@fellowsk) reported

    @FitbitSupport Certificate issue? Seems like it. Multiple services are reporting that you're down.

  • narco_sam Sam Barnett-Cormack (@narco_sam) reported

    Well, @FitbitSupport is back up now. Still disagree with the way they handled error reports, though.

  • HatHunter J N Hahn (@HatHunter) reported

    @FitbitSupport my luxe adds steps while I am Driving not walking. How do I fix this?

  • DevNfw Nathan Watson (@DevNfw) reported

    @FitbitSupport trying to sign up for fitbit on new device / new account, "Fitbit down for maintenance", others seeing same issues ... Android / Pixel-Watch

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