Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Fréjus, Provence-Alpes-Côte d'Azur 2
New York City, NY 2
Elyria, OH 1
Mulhouse, ACAL 1
Livingston, Scotland 1
Briza, Western Cape 1
Villeneuve-d'Ascq, Hauts-de-France 1
Waterford, WI 1
Oklahoma City, OK 1
Foix, Occitanie 1
City of London, England 1
Phoenix, AZ 1
Apple Valley, MN 1
St. Louis, MO 1
Louisville, KY 1
Virginia Beach, VA 1
Clearwater, FL 1
Arlington, VA 1
Halle (Saale), Saxony-Anhalt 1
Lewisville, TX 1
Calais, Hauts-de-France 1
Ironwood, MI 1
Layton, UT 1
Seattle, WA 1
Malvern, PA 1
Beaverton, OR 1
Worthing, England 1
Strasbourg, ACAL 1
North Royalton, OH 1
Levallois-Perret, Île-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • Swiftzn Swiftzn (@Swiftzn) reported

    @FitbitSupport The generic responses to this "feature request" (its a feature you decided to remove show that fitbit neither cares or in fact pays attention to its community & would rather just send generic responses of 'sorry for the trouble" & we care about our comminties feeback, ridiculous.

  • sandysudhir sanandan sandy sudhir (@sandysudhir) reported

    @FitbitSupport The vidoe clearly states that the sensors are not working.. and I am being asked if the battery is not charging. Is every all right wit your team??

  • tonypendergast Anthony Pendergast (@tonypendergast) reported

    @FitbitSupport Hi, I'd like to know how to turn off my email notifications on my Versa 2 but I still want to keep my text messaging to my phone. Can you help?

  • TDhugga Taran Dhugga (@TDhugga) reported

    @fitbit @FitbitSupport Bull **** service by fitbit

  • PrestidgeNeil Neil Prestidge (@PrestidgeNeil) reported

    @FitbitSupport my 12 yr old daughter's fitbit versa 2 lite will no longer work via the side button, I have looked at all online help but nothing has resolved the problem, are you able to assist. Thanks Neil

  • BioloopSleep Bioloop Sleep (@BioloopSleep) reported

    @fitbit Cause not sleeping properly is the true nightmare

  • Misslou2021 louise🇬🇧 (@Misslou2021) reported

    @FitbitSupport I have to delete my fit bit app daily to get notifications to work! Trash!

  • djmepham Darren Mepham (@djmepham) reported

    @FitbitSupport hi I’ve got a versa 2 Fitbit the screen has gone black though it is otherwise working fine. Have tried to reboot it but not worked. Please could you help me with this ?

  • ChrisEllington5 Chris Ellington (@ChrisEllington5) reported

    @FitbitSupport My Inspire 2 won’t pair with my iPhone running iOS 15.0.2. Works fine with my Samsung (android) phone. Tried restarting both devices and turning off and on Bluetooth on phone. Ideas on how to fix this?

  • 100mani100 MANISHA SRIVASTAVA (@100mani100) reported

    @FitbitSupport I am tired of my fitbit watch. The quality of glass is poor, it broke just after few months and the glass cracked by everyday wear. Email/whatsapp does not reflect after many attempts of restart and update. Should have bought apple watch. #disappointed #Fitbit3

  • anonphilosophia @anonphilosophia 💙🇺🇸💙✊🏾💙🇺🇸💙 (@anonphilosophia) reported

    @WyzeCam I'm OVER the @fitbit monopoly on apps. I LOVE my Wyze scale (far better than the Fitbit Aria) and fitbit won't sync anymore. I'm completely down with switching to the Wyze fitness tracker. Only issue - I'm OVER the ugly bands. Soooooo

  • molivem28 Megan (@molivem28) reported

    Dear @FitbitSupport why is your technology so bad it records a sleep score when it’s not even on my wrist

  • santosh341 Santosh Kumar Pandey (@santosh341) reported

    @fitbit Fitbit is not a good option to buy specific in India because of the worst after sales service based on my experience. it's over a year now didn't heard back anything from their service team #AvoidFitBit

  • sandysudhir sanandan sandy sudhir (@sandysudhir) reported

    @FitbitSupport There is some problem in the generic understanding of the person who is responding after watching the video.

  • breesider Seasidegirl (@breesider) reported

    @fitbit @FitbitSupport There is no settings field when I scroll down from clock face & text notifications not working

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