Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Clermont, FL 1
Ipswich, England 1
Woodbine, MD 1
Bigastro, Comunitat Valenciana 1
Winnipeg, MB 1
Onley, VA 1
Lakeland, FL 1
Cleveland, OH 1
South Plainfield, NJ 1
Tucson, AZ 1
Guilford, CT 1
Gold Coast, QLD 1
Brest, Bretagne 1
Berlin, Land Berlin 1
Barrow in Furness, England 1
Elyria, OH 1
Mulhouse, ACAL 1
Livingston, Scotland 1
Briza, Western Cape 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • LovelyLola1313 LovelyLola (@LovelyLola1313) reported

    @FitbitSupport got a new phone and now can't sync my fitbit charge 2. My phone stopped working and it was replaced with the same and I can't get it to sync with my fitbit. Help please

  • jeenie67 Janine (@jeenie67) reported

    @Natalie1978PSC @FitbitSupport Thanks. Eventually found the issue and uninstalled Android webview updates. Has fixed the issue.

  • vixydish Vicky (@vixydish) reported

    @FitbitSupport Ever since I updated my Charge 4 tracker per the update today, the battery drains to 0% after 6-8 hrs of use. Help!

  • EmilyLynch5 Emily Lynch (@EmilyLynch5) reported

    @FitbitSupport still having issues after hard reset. Pls send more help!

  • KatticusTV 𝕂𝕒𝕥 (@KatticusTV) reported

    @FitbitSupport @GabbiByrnes I'm having the same issue

  • GabbiByrnes Gabbi Byrnes (@GabbiByrnes) reported

    @FitbitSupport It worked a few minutes but it is continually shutting down again

  • AlisonFeeney4 Alison Feeney (@AlisonFeeney4) reported

    @FitbitSupport For some reason the screen on my fitbit3 Charge has gone grey with vertical stripes down. Any ideas? I had this for Xmas 2019

  • Vincenzo_flame 🍁 Vincent Lafontaine 🍁 (@Vincenzo_flame) reported

    @FitbitSupport Your app is broken

  • wendylawrence_ Wendy Lawrence (@wendylawrence_) reported

    @FitbitSupport once again my Fitbit will not hold a charge... the main system was replaced and then when it lost its charge we found that upgrade was needed... now a month later again it’s not charging yet I upgrade and sync regularly ... help

  • ShemarShenaz sewing in-stitches (@ShemarShenaz) reported

    @FitbitSupport my fit bits lights on the back that sit on your wrist isn’t working so it’s not giving me heart rate or sleep readings how can I fix this?

  • jeenie67 Janine (@jeenie67) reported

    @FitbitSupport updated my device/app today per instructions. Since then have issues with other apps crashing all the time. No other changes and apps work fine ln my other phone that does not have fitbit installed. Ease advise if setting issue.

  • ItsR0b0tNinja Cara (@ItsR0b0tNinja) reported

    @FitbitSupport The issue with the sleep tracking section is still ongoing. Frustrating and makes the most important part of the app unusable without ha big to log into the site.

  • lisa_boncz Lisa (@lisa_boncz) reported

    @a1sd6 @FitbitSupport I’m having the same issue. I click it and nothing happens. I just got my versa 3 two days ago and can’t update my notifications. I’ve logged out and in multiple times but still can’t click on “notifications”.

  • iellwenn Coleen (@iellwenn) reported

    I don’t understand why my @fitbit activity isn’t automatically uploading to @Strava . My accounts are linked, my gps is on, what am I missing? Am I dumb? Help

  • dasila09 Surendra Dasila / The Living Tiger of Kumaon (@dasila09) reported

    @FitbitSupport Good Morning Sir, My Charge 2 display not working. Can it be repaired at Mumbai. The sensors are functional. Or it can be upgraded to Charge4 with some discounts. Regards

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