Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Gold Coast, QLD 1
Brest, Bretagne 1
Berlin, Land Berlin 1
Barrow in Furness, England 1
Elyria, OH 1
Mulhouse, ACAL 1
Livingston, Scotland 1
Briza, Western Cape 1
Villeneuve-d'Ascq, Hauts-de-France 1
Waterford, WI 1
Oklahoma City, OK 1
Foix, Occitanie 1
City of London, England 1
Phoenix, AZ 1
Apple Valley, MN 1
St. Louis, MO 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • kcshowtime96 DS (@kcshowtime96) reported

    @FitbitSupport Are you guys standing behind the Alta’s or just giving up on all us that bought them? Mine only charges to 75% then dies almost immediately after removing from the charger. Resetting doesn’t help either. The forums sound like this is a very common issue.

  • intel__crakk INTEL OFFICIAL PAGE (@intel__crakk) reported

    @banANAkeks @fitbit I can help you fix your account

  • tleclaire66 🔴 Thomas Leclaire (@tleclaire66) reported

    @fitbit @FitbitSupport Still cannot verify my account with the reference code after 48 hours. Can you help, please?

  • cyberteck_team Account recovery team (@cyberteck_team) reported

    @banANAkeks @fitbit I will help you fix your account

  • ByFormat ByFormat ☪ (@ByFormat) reported

    @FitbitSupport Hello there. I am using fitbit versa 3 device. But we have a problem. I live in Turkey and there is no Turkish language support on this device, I cannot use some applications. Please provide language support. Thank you.

  • ByFormat ByFormat ☪ (@ByFormat) reported

    @FitbitSupport Hello there. I am using fitbit versa 3 device. But we have a problem. I live in Turkey and there is no Turkish language support on this device, I cannot use some applications. Please provide language support. Thank you.

  • natasharevents natasharussellevents (@natasharevents) reported

    @JadeHelena_ I've been trying for 3 days @FitbitSupport seems a terrible system

  • LesleyM1961 Lesley Marshall (@LesleyM1961) reported

    @FitbitSupport been trying to contact you for 3 days as yet again another faulty product! Fitbit strap broken after 6 months so can’t use my Fitbit 😡

  • d148132826 d1 (@d148132826) reported

    @fitbit @fitbit I'm still waiting to hear from you on my refund, as I cannot do automated "deactivate" step as Fitbit has overheated and is broken. Registered and completed step 1 (Ref 2022030304380697) on 3 March, hours on phone (file ref 44331295) on 4 March, promised an email ????

  • humanette20 Samantha Joanne Harrington (@humanette20) reported

    @fitbit My promo code for free shipping is apparently invalid. Help?

  • angeladorion Angela D Baby (@angeladorion) reported

    @fitbit I can't even sign in because I can't remember my password so what am I supposed to do? Tried contacting support and no one will respond.

  • luketurner86 Luke Turner (@luketurner86) reported

    @fitbit @FitbitSupport Any help on this please...?

  • larapeplow Rosie Hart (@larapeplow) reported

    @FitbitSupport @FitbitUK is there something wrong? I haven't been able to sync my Fitbit for 2 days and when I try to log in on a different device it says Fitbit is down for maintenance ???

  • d148132826 d1 (@d148132826) reported

    @fitbit I'm still waiting to hear from you on my refund, as I cannot do automated "deactivate" step as Fitbit has overheated and is broken. Registered and completed step 1 (Ref 2022030304380697) on 3 March, hours on phone (file ref 44331295) on 4 March, promised an email ????

  • Nandgop27941633 Nandgopal #modified (@Nandgop27941633) reported

    @fitbit @FitbitSupport @FitbitIN please resolve my issue

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