Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Fréjus, Provence-Alpes-Côte d'Azur 2
New York City, NY 2
Proctorville, OH 2
Waterford, WI 1
Oklahoma City, OK 1
Foix, Occitanie 1
City of London, England 1
Phoenix, AZ 1
Apple Valley, MN 1
St. Louis, MO 1
Louisville, KY 1
Virginia Beach, VA 1
Clearwater, FL 1
Arlington, VA 1
Halle (Saale), Saxony-Anhalt 1
Lewisville, TX 1
Calais, Hauts-de-France 1
Ironwood, MI 1
Layton, UT 1
Seattle, WA 1
Malvern, PA 1
Beaverton, OR 1
Worthing, England 1
Strasbourg, ACAL 1
North Royalton, OH 1
Levallois-Perret, Île-de-France 1
Rhinelander, WI 1
Bedford, TX 1
Yellville, AR 1
Halifax, NS 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • heiders92 Heidi Wushinske (@heiders92) reported

    @owenmed @steviekayjay @fitbit Totally agree. I wasted so much time thinking it was a problem on my end.

  • Anonwatch47374 Watchman Audits 🍀#WeAreAllAssange🍀❌ (@Anonwatch47374) reported

    @FitbitSupport app not working.

  • IOSamFranco I/O Sam (@IOSamFranco) reported

    @FitbitSupport "A series of unfortunate events": App stops syncing. After troubleshooting, app won't login. After 3 attempts acc is locked. App asks to send email. Email asks to use chat. Chat won't open bc acc still locked. Call support to hear acc cannot be unlocked today... 🤦

  • dalilaisdope Dalila (Taylor’s Version) (@dalilaisdope) reported

    My Fitbit Sense is not working at all today, and I'm just now hearing that there is a @fitbit outage happening? Hope this gets resolved quickly 🥲 @FitbitSupport

  • vlasso jon vlassopulos (@vlasso) reported

    @FitbitSupport @Caroline_Arbour Good to know. Just reinstalled the app twice to try and fix the issue

  • Shh_DontSayIt Sue™️ (@Shh_DontSayIt) reported

    Is @fitbit broken or what?? Can’t even see my stats while I’m at the gym 😤 @FitbitUK

  • Azuremarie Azuremarie (@Azuremarie) reported

    @FitbitSupport Fitbit is having a problem with their servers. Possibly affecting everyone. I wish there was a notification on here earlier so I had not wasted time uninstalling the app, repairing my Fitbit, restarting, calling support. They said to wait a few hours for the fix.

  • ejrest Elizabeth J. Rest 🇺🇦 (@ejrest) reported

    @FitbitSupport App not working for inspire 2. Status?

  • MtnrsRAlwaysFre MtnrsRAlwysFree (@MtnrsRAlwaysFre) reported

    @FitbitSupport , Is there a problem with the App this morning?

  • Azuremarie Azuremarie (@Azuremarie) reported

    @MariaMcDoodle @FitbitSupport Me too. They said there is a problem with the servers and to wait a few hours for a fix.

  • Working92459567 Working from home (@Working92459567) reported

    @FitbitSupport Can't sync my fitbit, all my data has been erased, all of it, for months back. Is there an outage?

  • Copterchick Dawn (@Copterchick) reported

    @FitbitSupport hi, I'm having a problem with the charger for my Sense. One of the little pins on it, is lower than the others & when charging, it says its slow charging. What can I do please?

  • bambi246_44 before the dawn, Still We Rise🇧🇧 (@bambi246_44) reported

    @FitbitSupport why are the synching services not working

  • lamlecnyvall sandra carpenter (@lamlecnyvall) reported

    @FitbitSupport @mufc_girl20 Please tell me why there seems to be no way that you can't post something to let people know of the outage, or give your phone staff up to date information. Being on hold for 20 minutes is unacceptable

  • emmaoregan73 Em (@emmaoregan73) reported

    @FitbitSupport My daughters keeps saying we have to reinstall the sense. 2nd time in a few days. Is this the same issue? I see we can only see calories on them today.

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