Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Tucson, AZ 1
Guilford, CT 1
Gold Coast, QLD 1
Brest, Bretagne 1
Berlin, Land Berlin 1
Barrow in Furness, England 1
Elyria, OH 1
Mulhouse, ACAL 1
Livingston, Scotland 1
Briza, Western Cape 1
Villeneuve-d'Ascq, Hauts-de-France 1
Waterford, WI 1
Oklahoma City, OK 1
Foix, Occitanie 1
City of London, England 1
Phoenix, AZ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • SandyPints Becky (@SandyPints) reported

    @FitbitSupport @breamut You're getting numerous messages about your services being down. We're not all just forgetting our passwords at the exact same time. There's something wrong on your end.

  • essdubya_ ess dub (@essdubya_) reported

    @FitbitSupport app not syncing despite trying every trouble shooting suggestion. Deleted and re-installed app but now it won’t let me log in.

  • nationalmom Carole Montgomery (@nationalmom) reported

    @FitbitSupport is there an issue for Fitbit today? My device won't sync and I've tried everything.

  • KCybelius kasia cybelius (@KCybelius) reported

    @JordanOSullivan @FitbitSupport Fitbit get your tech guys on board bc you are down!!! 3ppl plus myself lost all our steps, can't connect any more, and won't sync

  • _marlette_ Marloes Letteboer (@_marlette_) reported

    @KristinaAggas @FitbitSupport I have the same issue

  • soshhowell Sosh Howell (@soshhowell) reported

    @EleanorBaker @JordanOSullivan @FitbitSupport I'm having the same problem.

  • Danovotny Deborah A Novotny (@Danovotny) reported

    @breamut @FitbitSupport The app IS broken. I have a FitBit One (old), and though I can log in (iOS), modules (Sleep tracking, step counting) have vanished...

  • NomadicQuantum Nomadic Quantum 🇨🇦 🇺🇸 (@NomadicQuantum) reported

    @FitbitSupport @JakeSmethurst3 I had lots of problems and tried every step. Reinstalled the app and it won't accept my login or send me a new password.

  • stellabluewtf Stella Blue (@stellabluewtf) reported

    @RyanSeifferlein @BrooksAD @FitbitSupport Pretty funny how we people are such slaves to an app. The hardware doesn’t need to sync to the app to gather the information. Once the servers are back up and running it will sync all of the data from when they were down.

  • tlynnexec Theresa Lynn Carter (@tlynnexec) reported

    @FitbitSupport Stop acting like each user has an individual issue, and making us take useless steps to fix it. Clearly it’s a universal problem, on your end, and when will you resolve it?

  • beansandcakes Loobyloveslife (@beansandcakes) reported

    @FitbitSupport afternoon , is there an issue with the app at present ? I can’t sync and I just logged out to see if that helped but now can’t log back in - it’s saying ‘oops something went wrong’ - thanks

  • bonnieofclyde Fran 💙 #EnoughIsEnough (@bonnieofclyde) reported

    @FitbitSupport Seems the website dashboard is down too 🙄

  • terilyn1610 terri (@terilyn1610) reported

    @FitbitSupport @JakeSmethurst3 Hello - I have deleted and reinstalled the app, shut down the phone AND device but it still will not sync. Please advise.

  • SPN_Hunter_67 Meredith #FangirlTherapist (@SPN_Hunter_67) reported

    @FitbitSupport the Fitbit app is definitely not working, as seen by many users’ comments. Will not sync, some of the widgets are missing. I forced quit multiple times & eventually deleted the app & reinstalled but now it will not allow me to login.

  • KCybelius kasia_c (@KCybelius) reported

    @breamut @FitbitSupport Same! And 3 other ppl I k ow are having the same issue

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