Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Fréjus, Provence-Alpes-Côte d'Azur 2
New York City, NY 2
Livingston, Scotland 1
Briza, Western Cape 1
Villeneuve-d'Ascq, Hauts-de-France 1
Waterford, WI 1
Oklahoma City, OK 1
Foix, Occitanie 1
City of London, England 1
Phoenix, AZ 1
Apple Valley, MN 1
St. Louis, MO 1
Louisville, KY 1
Virginia Beach, VA 1
Clearwater, FL 1
Arlington, VA 1
Halle (Saale), Saxony-Anhalt 1
Lewisville, TX 1
Calais, Hauts-de-France 1
Ironwood, MI 1
Layton, UT 1
Seattle, WA 1
Malvern, PA 1
Beaverton, OR 1
Worthing, England 1
Strasbourg, ACAL 1
North Royalton, OH 1
Levallois-Perret, Île-de-France 1
Rhinelander, WI 1
Bedford, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • anieakliandy Anie Akliandy (@anieakliandy) reported

    @FitbitSupport hi, my charge 4 battery cannot last for 2 days after charge for 100% full. Any advice how to fix this? Thanks

  • cathimac Cathi McNamara (@cathimac) reported

    @FitbitSupport my fitbit Luxe isn't syncing for the past few hours. Is there a widespread issue or just my watch to phone connection?

  • buchananj2807 Joanne Buchanan (@buchananj2807) reported

    @FitbitSupport I have sent various DMs and whilst you respond, you fail to actually do anything to resolve. You say you want to help so why can't you just give me the refund to which I am entitled?

  • dirtyluco Manny (@dirtyluco) reported

    @fitbit @FitbitSupport if you're going to issue a refund, use a better service or do it yourself! Blackhawk is worthless and so is @myprepaidcard service and their app! #disappointed #pissedoff

  • asiayeah Tony Cheung (@asiayeah) reported

    @FitbitSupport I wonder why do I need to do that. Will I lose any information? I just try again and it is working fine now. It looks like it is a server stability issue on your side. Thanks.

  • liwjamie Jamie B (@liwjamie) reported

    @RezaCPA @fitbit I have the exact same problem

  • TheSidAgarwal Siddharth Agarwal (@TheSidAgarwal) reported

    @fitbit @FitbitSupport @FitbitIN Been waiting for more than 10 days with a Fitbit Sense that doesn't sync properly. Diagnosed the issue with the Fitbit team and still need to wait so much for a replacement. Bought it in Jan 2022. Hoped for better service from Fitbit. Pls help.

  • swatisharma2108 Swati Sharma (@swatisharma2108) reported

    @FitbitSupport I have done logout, force, clear cache and then uninstalled the app and installed it again. Still this is happening and it's happening to my friends also. Not a single issue. Sharing my details in DM

  • swatisharma2108 Swati Sharma (@swatisharma2108) reported

    @FitbitSupport @FitbitIN the app is showing Fitbit under maintenance since last night. What is happening? When it is going to be resolved?

  • Squidgames69 tapeworm (@Squidgames69) reported

    @fitbit my bad i was joking i dont need replacement 🙏🏼

  • MAlfreno MAA (@MAlfreno) reported

    @FitbitSupport this should changed to#Fitbit NO help

  • sribhaum Srijak (Mask Up India) (@sribhaum) reported

    @FitbitSupport Hi, I have a fitbit versa 3. It was giving fair battery performance till now. A full charge used to last 3-4 days before, from last 2 days I'm seeing, within a day suddenly it's going down. I didn't do any settings update. Any help is appreciated.

  • AndreTheGeek Andre (@AndreTheGeek) reported

    @FitbitSupport It’s always up to date. Everything is. Article not required. Bit a little secret…I fully expected you to say that. My phone doesn’t execute YOUR code differently from another model. It’s done this before on other versions. You just haven’t fixed it yet. Fix your app.

  • Bshface Bianca (@Bshface) reported

    @FitbitUK @FitbitSupport my Fitbit has died and won’t charge. Please help!

  • Me64992538 Me (@Me64992538) reported

    @fitbit Why don’t we share the negative impacts Fitbit devices have on our lives? Paying $200 for a versa that stops working properly after a few months And Fitbit can’t fix the issue? Let’s make a story about the effects of stress on my health dealing with a faulty device!

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