Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Noida, UP | 1 |
| St. Louis, MO | 1 |
| Grenoble, Auvergne-Rhône-Alpes | 1 |
| Paris, Île-de-France | 1 |
| Köln, NRW | 1 |
| Rotterdam, zh | 1 |
| Lincoln, NE | 1 |
| Clermont, FL | 1 |
| Ipswich, England | 1 |
| Woodbine, MD | 1 |
| Bigastro, Valencia | 1 |
| Winnipeg, MB | 1 |
| Onley, VA | 1 |
| Lakeland, FL | 1 |
| Cleveland, OH | 1 |
| South Plainfield, NJ | 1 |
| Tucson, AZ | 1 |
| Guilford, CT | 1 |
| Gold Coast, QLD | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Prachi (@Prachi38196583) reported@FitbitSupport my Fitbit is not working or getting charged even. Fitbit inspire HR
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Sky (@calisequoiasky) reported@FitbitSupport You're a bunch of ******* ********! Thanks for ripping off a repeat customer! That's ok cause I'm going to take my Sense 2 and throw it ******** away and stop the 9.99/m too...I'll just eat this but you can **** off if you think you'll see another penny! 🖕🏽
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TNCole (@cole_tn) reported@FitbitSupport I still can’t sync my Sense. Is there still a problem?
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Liz Farrell (@LizzieF_C) reported@FitbitSupport Dear god. This has nothing to do with the model. It has to do with your servers going down twice this week, resulting in no sleep metrics for two nights in a row. Yes, definitely time for a new brand. One with a support team that can pass a reading comprehension test.
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Nolan Flodine (@FlodineNolan) reported@FitbitSupport Are you aware of the issue where you're not paying people for fitbit ionics that were recalled months ago?
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Sky (@calisequoiasky) reported@FitbitSupport You're a bunch of ******* ********! Thanks for ripping off a repeat customer! That's ok cause I'm going to take my Sense 2 and throw it ******** away and stop the 9.99/m too...I'll just eat this but you can **** off if you think you'll see another penny! 🖕🏽
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ScoutsHonor (@ScoutsHonor) reported@FitbitSupport Between the issues you were having with your servers and then the mood study that was constantly vibrating on my phone, my battery suspiciously wont charge now even though it says medium. Help???
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Jonathan J, PhD (@jonluvsmaddy) reported@FitbitSupport the good news - the missing tiles problem on Monday and Tuesday is resolved. Bad news is Bluetooth unable to connect after about an hour, have to remove Versa 3 and reconnect it to sync. All day everyday since Monday’s problem. Please fix this.
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Rachael (@Rachael73193082) reported@FitbitSupport anyone else having issue with their Fitbit again?
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Patrick Hubbard (@FerventGeek) reported@FitbitSupport Yep, hence the frustration after lots of fiddling with it. My working theory is that time sync (plus any other device updates) only happens after 100% of the rest of the sync completes. And it’s throwing an uncaught error during data sync, so skipping the watch push.
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LMSapey (@LmSapey) reported@FitbitSupport @FitbitUK Is there still a problem with connection, I have a charge 5 , which is 6 months old and it will not connect or sync to the app. I have completed all the trouble shooting. It’s getting very annoying …
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Quotes for ℋES (@oi2496) reported@FitbitSupport Hi, I just received my new Fitbit Versa 2 in the mail and upon removing it from the box, I immediately noticed it has some small (but noticeable) scratches on one side. Can you help me?
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Sky (@calisequoiasky) reported@FitbitSupport You're a bunch of ******* ********! Thanks for ripping off a repeat customer! That's ok cause I'm going to take my Sense 2 and throw it ******** away and stop the 9.99/m too...I'll just eat this but you can **** off if you think you'll see another penny! 🖕🏽
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ꑄρą☾ҽվꌗԵ𝕣 ᗩ꒝ёყ๑ (@spaceyystraceyy) reported@fitbit @FitbitSupport why can’t you replace my Fitbit luxe I purchased less than a month ago? the watch face doesn’t connect to the metal band properly so It fell off my wrist & is lost… this is a product malfunction- I doubt it’s intended to come off while wearing? Pls help!
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Colum O'Connor (@Colum3) reported@FitbitSupport is there an issue submitting broken band claims? The website just hangs on phone and laptop, using different browsers.
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