Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

Less
More

fitbit Hero Image

Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ingelheim am Rhein, Rheinland-Pfalz 15
Fréjus, Provence-Alpes-Côte d'Azur 2
New York City, NY 2
Proctorville, OH 2
Clearwater, FL 1
Arlington, VA 1
Halle (Saale), Saxony-Anhalt 1
Lewisville, TX 1
Calais, Hauts-de-France 1
Ironwood, MI 1
Layton, UT 1
Seattle, WA 1
Malvern, PA 1
Beaverton, OR 1
Worthing, England 1
Strasbourg, ACAL 1
North Royalton, OH 1
Levallois-Perret, Île-de-France 1
Rhinelander, WI 1
Bedford, TX 1
Yellville, AR 1
Halifax, NS 1
Katy, TX 1
Vermilion Bay, ON 1
Cedar Rapids, IA 1
Toms River, NJ 1
Vancouver, WA 1
Olympia, WA 1
Parkland, FL 1
Lexington, KY 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • mjschv Mark Smith (@mjschv) reported

    @FitbitSupport @Laurajayne_w Don't say wait a few hours without telling us what is going on to solve the problem. That looks like fitbit doesn't know what it is doing.

  • henryo87 henry ochoa (@henryo87) reported

    @FitbitSupport im having issues logging into my app and onto the website, anyone else having this problem? @fitbit

  • CelineLapinou Céline (@CelineLapinou) reported

    @Zorak118 @FitbitSupport Yep, Fitbit for iPhone. But the problem also concern the website, cant login.

  • babybeanbun heyyitzamiah (@babybeanbun) reported

    @FitbitSupport looks like the app isn’t working.. went on there and all info was blank. tried to log out hoping that would fix the problem and now i’m logged out of my account.

  • SeabreezeCheryl 💙🏴‍☠️🌻🌊Cheryl (@SeabreezeCheryl) reported

    @FitbitSupport fitbit app not working in Michigan.

  • unholiestcrocs Unholiestcrocs (@unholiestcrocs) reported

    @FitbitSupport I can't reset the password to my account on any device, I keep getting errors instead. Is this a known bug? It sometimes tells me there is a server error...

  • CelineLapinou Céline (@CelineLapinou) reported

    @FitbitSupport Is there a problem with Fitbit? My app was only showing calories, steps km and actives minutes had disappeared, I tried to uninstall and resintall the app but now I cant even connect on the app and on the website!

  • Red34Rudy Nonbiney Boi (@Red34Rudy) reported

    @CelineLapinou @FitbitSupport I'm having the same problem - steps, calories burned, distance traveled, and active minutes all disappeared, and when I tried uninstalling/reinstalling I discovered I now can't log in at all. Can't log in on the desktop dashboard either.

  • DesertSandbox PK ⭕ (@DesertSandbox) reported from Toronto, Ontario

    @ManifoldMusic @FitbitSupport @fitbit Looks like it's worldwide. Having the same issue in Canada.

  • tara_texas Tara (@tara_texas) reported

    @FitbitSupport how long is the outage going to last?

  • MilesGibney Piles of Gibney (@MilesGibney) reported

    @FitbitSupport is the fitbit app down right now?

  • rdelje Roger del Jesús (@rdelje) reported

    @FitbitSupport app stop showing stats.Can't login on website... What's going on?

  • MaxeyWen Max Wen (@MaxeyWen) reported

    @FitbitSupport @Laurajayne_w this is terrible advice do not log out

  • nancie85 Liane Atkinson (@nancie85) reported

    @FitbitSupport @Laurajayne_w Same issue, only showing certain things in app, logged out and now can't sign back in.

  • fiona_schrader fiona_schrader (@fiona_schrader) reported

    @FitbitSupport my Versa3 is not synching and tried to reinstall app and it's not allowing me to login.

Map Check Current Status