Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

Less
More

fitbit Hero Image

Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ingelheim am Rhein, Rheinland-Pfalz 4
Spring, TX 2
Köln, NRW 2
Pittsburgh, PA 2
Wheaton, IL 2
Llanelli, Wales 2
Ashburn, VA 2
Jacksonville, FL 2
Minneapolis, MN 2
Baltimore, MD 2
Washington, D.C., DC 2
Creston, NC 1
Miami, FL 1
Williston, VT 1
Pembroke, MA 1
Vernon, Normandie 1
Zaragoza, Aragon 1
Dudley, England 1
Sydney, NSW 1
Fort Wayne, IN 1
Jinhua, Zhejiang Sheng 1
Medford, OR 1
Knoxville, TN 1
Chelmsford, MA 1
Cypress, TX 1
Ozawkie, KS 1
Kaaks, Schleswig-Holstein 1
Kitchener, ON 1
North Conway, NH 1
Magherafelt, Northern Ireland 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • jeni_parsons Jeni Parsons 🕷🐝🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jeni_parsons) reported

    @FitbitSupport charge 2 active minutes not working. Is there a fix?

  • MVMV_Pingo Pingo - NINTENDO #EldenRing (@MVMV_Pingo) reported

    @madebygoogle @fitbit Now I can send my galaxy watch 4 to the garbage?

  • Its_Ashley_M Ashley (@Its_Ashley_M) reported

    @PayPal & @fitbit I see that I am not the only one with the issue of getting their refund for recalled FITBIT ICONIC. Funny have everyone reports getting the email that they need to accept the paypal payment and when you go there is nothing there.

  • ChennupatiUday Chennupati Uday Bhanu (@ChennupatiUday) reported

    @FitbitSupport I had a Fitbit Alta HR which was not working so I contacted support and as they informed me i sent it to warehouse now I got an option for replacement but before I sent the watch to warehouse I asked if I can have an upgrade to latest version then I chat they said

  • G_Lewis_1985 Graham Lewis (@G_Lewis_1985) reported

    @FitbitUK @FitbitSupport my charge 4 is literally useless as the GPS always turns off minutes into any exercise!! I've reset it countless times and within days it stops again?? How can it be so bad when that's its main purpose?

  • manishgarg2010 Manish Garg (@manishgarg2010) reported

    @fitbit @FitbitSupport @FitbitIN Very Bad support from your side while asking for refund of Ionic watch. Called multiple times and waiting since 2 months, still no one is providing proper response. 45309609 & 44936794 are the case number, can someone look into this?

  • IrfanTomar Irfan Tomar (@IrfanTomar) reported

    @FitbitSupport Hello Team my Fitbit Ionic getting issue with the pairing...need support

  • thecreepyspice Brini (@thecreepyspice) reported

    Hey anyone else experienced issues deleting their data from @fitbit ? I was able to delete everything BUT my menstrual health data. Maybe just a glitch in my side, reached out to support, let's see what happens #MentalHealthAwarenessMonth #ImprovingTogether

  • gsmsc50 Gill Shaw (@gsmsc50) reported

    @FitbitSupport appalling service from you consistently! I reported my 3rd #fitbitversa2 not working (you have replaced each time!) and you send me a replacement that doesn’t work! Trying to return this to you and comms assuring me of contact NOT forthcoming! Hero to Zero service!

  • gsmsc50 Gill Shaw (@gsmsc50) reported

    @FitbitSupport Emails you send you can’t reply too as “service not available” forced to help and then on chat and guess what back to email you can’t reply too! 😤

  • arpitjain_in Arpit Jain (@arpitjain_in) reported

    @FitbitSupport Hi. My watch is locked due to incorrect password attempt by my nephew and unfortunately my phone is also damaged on which Fitbit was configured. Please help.

  • pri_zor Daljit Singh (@pri_zor) reported

    @FitbitSupport Your response is to try the helpline. I already said they are not able to help!!!!

  • Sameerasr01 Sameera (@Sameerasr01) reported

    @FitbitSupport my Fit bit charge 3 is not charging/switiching on. I had put for charge 24 hours before. Fitbit app in my mobile shows the last sync was 8 hours before and it shows the battery empty. I tried charging my spouse Fitbit and it is charging correctly. Can you help

  • nita18111 nita (@nita18111) reported

    @fitbit don't update. Your Fitbit app it's worst .you are not able to reach live chat customer support in latest update ..no way you can reach and help page shows access denied and only option is community forum ...

  • InfoSecOne InfoSecOne (@InfoSecOne) reported

    So, @fitbit @FitbitSupport stripped down Aria scale compatibility from the FitBitApp, some time ago during covid and now, I cant even enter my new "Target" weight into the app. This is why big companies like @Google should leave small, performing startups alone 😠😤

Map Check Current Status