Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Lakeland, FL 1
Cleveland, OH 1
South Plainfield, NJ 1
Tucson, AZ 1
Guilford, CT 1
Gold Coast, QLD 1
Brest, Bretagne 1
Berlin, Land Berlin 1
Barrow in Furness, England 1
Elyria, OH 1
Mulhouse, ACAL 1
Livingston, Scotland 1
Briza, Western Cape 1
Villeneuve-d'Ascq, Hauts-de-France 1
Waterford, WI 1
Oklahoma City, OK 1
Foix, Occitanie 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • GregoryBoettner Gregory Boettner (@GregoryBoettner) reported

    @FitbitSupport Down again. Don't tell me to problem solve - the app is clearly down. This sucks.

  • aligibbo999 Ali (@aligibbo999) reported

    @FitbitSupport @fitbit Hi my app worked and has started having the same issue again today. DMd but no response

  • Cateay56 Cate (@Cateay56) reported

    @FitbitSupport when are you going to fix the menstrual health section. Since yesterday/ today's current outage it doesn't show anything and trends tab just spins. I use this daily and can't see anything I've ever logged 😠.

  • J_lutwyche jo susan (@J_lutwyche) reported

    @FitbitSupport is it down again??

  • BeastModeMisty Misty Sanders (@BeastModeMisty) reported

    @FitbitSupport So the app is down again!!!?????? What is going on!!???

  • RockWoodstoK Kelsey (@RockWoodstoK) reported

    so #fitbit is having the exact same issue again today as yesterday morning, happening at the same time? something fishy there… @fitbit @FitbitSupport #fitbitdown

  • Sharkushka StaceyMargaret Jones (@Sharkushka) reported

    Please fix your issues @fitbit so I can sync and check my data. #fitbitdown

  • i_am_scifi (((Ian L.))) (@i_am_scifi) reported from Bronx, New York

    Hey @FitbitSupport same issue as yesterday this morning.

  • phoenix_ledger CS 🇺🇲🇺🇦 (@phoenix_ledger) reported

    @FitbitSupport @teejay814 Nope mine is having the same problem as yesterday

  • cactus_lashes_ cactus queen 🦓 (@cactus_lashes_) reported

    @FitbitSupport you said you resolved the issue of fitbits not syncing, however mine will not sync, I have tried every single fix on the website. extremely frustrating as I need to monitor my HR and steps for my health condition.

  • Heather_1705 H... (@Heather_1705) reported

    @teejay814 @FitbitSupport Mine is down again too 🙄 so annoying

  • thatSkywalK Haeko Baldr (@thatSkywalK) reported

    @FitbitSupport broken again today I see.. I pay for this.. jokes on me I guess

  • fabskin Beth (@fabskin) reported

    @teejay814 @FitbitSupport Same problem here too!

  • minnie_jax Just Jax ✌🏻 (@minnie_jax) reported

    @FitbitSupport NOT SYNCING, TILES DISAPPEARED, NO SLEEP SCORE, WONT RETAIN MY TILE ADDS. IF THERE WAS A BUG FIX WHERE IS THE NEW VERSION ?? APP STORE SAYS LATEST WAS A WEEK AGO.

  • Reggie_YNWA REG-D.M.C.🌐 (@Reggie_YNWA) reported

    @FitbitSupport yooo the Fitbit won’t sync again. Same as yesterday morning. Please fix pronto. Thanks 🙏

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