Is Fitbit down?
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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fitbit. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fitbit users through our website.
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Device Failure (28%)
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App Crashing (24%)
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Online Features (16%)
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Website Down (12%)
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Errors (12%)
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Sign in (8%)
Live Outage Map
The most recent Fitbit outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris |
App Crashing | |
 Köln |
Online Features | |
 Rotterdam |
Errors | |
 Lincoln |
Website Down | |
| Clermont |
Sign in | |
 Ipswich |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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𝔇𝔞𝔫𝔞-𝔏𝔶𝔫𝔢 𝔉𝔦𝔰𝔥𝔢𝔯
(@jazzchiq) reported
@FitbitSupport Fitbit down? Website down? App down?
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Ben Crabtree
(@ibenunot) reported
@FitbitSupport @coffeeandcats89 So, with your servers down...sync between the phone and device doesn't work? Sounds like a design flaw. Versa 3
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John
(@johnb76johnb) reported
@FitbitSupport Uninstalled and reinstalled app, says no internet connection. Tried WiFi and using my data now it says cannot reach server. Go to the website to log in and it says server error.
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Leah
(@leahchapman5) reported
The @fitbit app update has made my app unusable 👎🏻 won’t log my calories or water intake, and won’t sync to my watch so please @FitbitSupport fix it
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Aurore
(@AurorAnneL) reported
@FitbitSupport @Be4rdedBrother Oh, cool...I thought it was coming from my phone. Last synched at 9 this morning (French time), and every time I want to pair, the app shuts down :( Guess I'll just have to wait of it's from your side !
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Sand Paul
(@SandyPa60500762) reported
@FitbitSupport New charge4 device arrived today, trying to do initial setup - ‘oops server error’! Great start @FitbitSupport @FitbitUK !!!😡😡😡
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Cat
(@AllenaT) reported
@reconnreport @FitbitSupport It's down: (
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Jodi Childers
(@jodichil) reported
@FitbitSupport I can't sync my fitbit anymore? I tried turning it on and off. Reset up bluetooth it's not working.
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amar.hz
(@maros177) reported
@FitbitSupport hi..i want to know why i can't pairing and log in to my fitbit account today..it shows server error?
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LilyMarie
(@LilyMarie84) reported
@tweeva70 @FitbitSupport Same here!! Nearly every time I update the app I have some sort of trouble with it.
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David B Hendo
(@hendo7d) reported
@FitbitSupport What’s the problem with Fitbit now!? I can’t log into my account!
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René Power
(@renepower) reported
Is @fitbit app down? @FitbitSupport UK iphone not updating on 4G or Wifi
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Rockets Sean
(@rockets9394) reported
@FitbitSupport @CycleKam I'm having the same issue now. I'll try back later.
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Lorraine Ripley
(@Lorryolly) reported
from
Darlington, England
@FitbitSupport I have just updated the app and I can no longer sync. I uninstalled the app the re installed now I can no longer log in 😢 send help!
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Josh Morris
(@Acrylic_J) reported
@FitbitSupport Fitbit & coach apps seems to be down. Just did my first 2 workouts on Fitbit Coach after paying for it... really hope this will sync to the app once its back online... Charge 4 wont sync either
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Diana Shanks
(@dianas1968) reported
@FitbitSupport Unable to sync my Fitbit versa 2. App keeps crashing out. Updated the app and nothing has been solved. Have repeatedly forced close and restarted my phone and restarted Fitbit. Nothing works. Is there an ETA on the server problems being fixed?
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Louise Rousell
(@louiserousell15) reported
@FitbitSupport Can’t place an order on your website, is this because your having server issues?
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Ayman Sokkarie
(@Sokkarie) reported
@FitbitSupport Server down. Couldn’t log back in.
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Amirale Cufckie
(@Cufkie) reported
@tidaljunk @fitbit @FitbitUK Same issue here, the servers are down.
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LilyMarie
(@LilyMarie84) reported
@FitbitSupport I had no trouble yesterday, but today I cannot sync my charge 4, nor can I get on the website to do live chat.
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Cooking Quidnunc
(@CookingQuidnunc) reported
@FitbitSupport — your app is broken after the update!! Can’t log in.
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Sam Waldo
(@sam_waldo) reported
@FitbitSupport Just got two fitbits in the mail, but impossible to create accounts or do anything at all! Should I just return them or is this issue going to be fixed?
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Candice Arnold
(@candicejarnold) reported
@FitbitSupport Is fitbit down? I cannot sync my device and it will not allow me to log into my acct online.
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🎀Tasia™ (tAW-shUH) 🎀
(@tasiaevermore) reported
@Hannahjade01 @FitbitSupport @LilOldMee I'm having the exact same issue:(
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Lexi Masters
(@LexiiMasters) reported
from
Caerleon, Wales
@fitbit @FitbitSupport is your app down? Wont sync my fitbit. Tried forced reset. Tried reinstalling the app etc.
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Jade Stephanie
(@jadestephanie12) reported
@FitbitSupport Has fitbit crashed??? I need help! Its all gone wrong and i cant get anywhere!!!
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Kylene Planer
(@kplaner26) reported
@FitbitSupport absolutely nothing about my app is working right now. I’ve tried everything, redownloading, signing out and back in, and I get error after error that something went wrong every step of the way. What is happening
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Alfie Whiting
(@AlfieWhiting4) reported
@FitbitSupport is the server down at the moment?
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Amirale Cufckie
(@Cufkie) reported
@Be4rdedBrother @fitbit The servers are down, worldwide.
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Cameron
(@Wight_Cameron) reported
@FitbitSupport your android app is not allowing connections to the server right now.