Is Fitbit down?
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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fitbit. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fitbit users through our website.
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Errors (30%)
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App Crashing (20%)
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Online Features (19%)
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Device Failure (16%)
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Website Down (13%)
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Sign in (3%)
Live Outage Map
The most recent Fitbit outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Tucson |
App Crashing | |
| Guilford |
Device Failure | |
 Brest |
App Crashing | |
 Berlin |
Errors | |
 Barrow in Furness |
Website Down | |
| Elyria |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Robyn 💜🔆💚⚜️💛
(@robynh4real) reported
@FitbitSupport My iPhone app FitBit dashboard wouldn’t populate and I uninstalled and reinstalled the app and now it won’t recognize my account email so I can login. Help.
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De
(@de1219114) reported
@FitbitSupport server down?? How long??
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Tanbir Grover
(@tanbir_grover) reported
@FitbitSupport I can’t seem to login. Are your servers down in canada?
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はち
(@honeybeeplus) reported
Fitbit app seems down. No score shown for last night sleep. Hummmm @FitbitSupport
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Liz Leigh
(@LizLeigh11) reported
@FitbitSupport unable to login to my account on Desktop or the app. Please advice on how to fix this issue. Your website also appears to be crashing
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iDemoNaMore
(@idemonamore1949) reported
@FitbitSupport Hi. The Fitbit app isn’t syncing. I have the charge 4. I logged out and tried to log back in… No dice. What’s happening? Are things down? My charge 4 isn’t even connecting to my phone to the correct time zone. still reading east coast time.
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K. Fidler
(@ktfid) reported
Bold to help me develop a mildly unhealthy fascination and then periodically rip it away for 3-72 hours @FitbitSupport
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Buddy The Monkey
(@traveling1223) reported
@Yankeesfan_9350 @fitbit I've got the same issue 😕
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Bonnie Schultz
(@schulb53) reported
@FitbitSupport is the Fitbit app down I can’t sign into it.
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Just throwing books at people
(@LiteracyBatman) reported
Is the fitbit server really down or is it just me? @fitbit @FitbitSupport
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B
(@shortbumble22) reported
@robynh4real @FitbitSupport Same issue. Looks like an outage.
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Brenda 🦃
(@Sadiesniece) reported
@FitbitSupport Is the server down? I can't get logged in.
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holiday panda ❤️🐼🎄
(@pandaalwayscool) reported
@FitbitSupport Are your website and app servers down? Can't track my running mileage
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Jenn Bairos
(@jennbairos) reported
Hi @FitbitSupport. My app isn’t letting me log in. Is there an issue with the app or is this on my end?
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Albert Samson 🇨🇦❤️🇺🇦
(@asamson23) reported
from
Québec, Québec
@FitbitSupport Do you have any ETA when the login for the app will work again?
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MD
(@maryellend1022) reported
@FitbitSupport is there a problem going on with being locked out of the app? I cant sign back in or reset my password
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Majdi Saibi
(@majdisaibi) reported
@FitbitSupport @Soveeee4 Just bought a Sense 2 😭 can't even set the watch up. Is this my bad luck or quality doubts?
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Ba
(@25754511122B) reported
@FitbitSupport YOU ARE A MULTIMILLION DOLLAR CORPORATION, GET YOUR **** TOGETHER FIX YOUR SERVERS
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Stu Chuang Matthews
(@fourmajor) reported
@fitbit best practice is to have a proper status page where you are providing updates so people have some idea of what is going on with an outage. Since you don't have a status page, how about at least some updates on your Twitter feed?
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Erin Lynn 🤡
(@QuirkyEducator) reported
@FitbitSupport Is the app suddenly having an issue? It won’t load content on my phone or tablet, but it claims it’s syncing with my tracker.
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gangan
(@yorkshirelass_5) reported
@FitbitSupport app and website down? Have a charge 4 and all data is blank. Logged out and now can’t log back in for some reason
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Peri Coleman
(@peri_coleman) reported
@FitbitSupport is the app down at the moment? My versa is syncing but the page for today is blank and so are previous days
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Warren Tom
(@warrenwtom) reported
@gijoedaisy @fitbit @FitbitSupport Something's up with their servers. Many others including myself having same issue today.
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liz parker
(@lizzyp29) reported
Dear @FitbitSupport don't email out Black Friday deals while your system is down!! Fix fitbit dot com first..... otherwise it's not a good look.
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Lori DiBacco
(@ldibacco) reported
@fitbit Phone support told me that much of the system is down. Hoping to get word of a resolution very soon as this is super frustrating. Is there anywhere we can watch for word on things working again?
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John Matthew Dorion
(@Yankeesfan_9350) reported
@FitbitSupport I need help getting back into your Android app. I originally couldn't see my stats or they would dissapear when I synced the app, video below, so I tried to force quit it which didn't work. I logged out, uninstalled and reinstalled it and now it won't let me log in
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Carole Brody Fleet ✡️💙🌊💙✡️
(@CaroleBFleet) reported
@FitbitSupport app is not loading or updating. Since many ppl appear to be having the same problem, can you please post a status update as to why and when it is expected to be fixed?
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John Matthew Dorion
(@Yankeesfan_9350) reported
@fitbit I need help getting back into your Aneldroid app. I originally couldn't see my stats or they would dissapear when I synced the app, video below, so I tried to force quit it which didn't work. Now I logged out, uninstalled and reinstalled it and now it won't let me back in
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Lacey
(@LaceyC3P0) reported
@Yankeesfan_9350 @FitbitSupport I'm having the same issue
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Craig1973
(@craighay) reported
@FitbitSupport hi could you tell me if your website is down my app has crashed and not allowing me to log in when I ask for password reset all I’m getting is failed to send try again later