Fitbit

Is Fitbit down?

Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

 No problems detected at Fitbit

Fitbit problems in the last 24 hours

Fitbit Outage Chart 02/27/2021 13:20

At the moment, we haven't detected any problems at Fitbit. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Sign in 23.81% Sign in
  • App Crashing 21.43% App Crashing
  • Errors 19.05% Errors
  • Device Failure 16.67% Device Failure
  • Website Down 11.90% Website Down
  • Online Features 7.14% Online Features

Fitbit Outage Map

The most recent outage reports and issues originated from:
United KingdomBristol Sign in
GermanyVerden Errors
United KingdomCity of Westminster App Crashing
AustraliaMelbourne Website Down
United KingdomBirmingham Sign in
United KingdomTeddington App Crashing

Fitbit Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:
  • JustMyT35340915 Just My Thoughts (@JustMyT35340915) reported

    @FitbitSupport y'all are the most difficult support team to contact. I have an issue & the Fitbit Community has zero answers. How do I reach y'all directly!?!? Your link doesn't work. Email address?? Phone #?? Where's the help when you need it?!? #unimpressed

  • managerdawn @ScoobysMom (@managerdawn) reported

    @FitbitSupport I am getting very frustrated with my Charge 3. Twice just recently it has completely shut down, even though it had plenty of charge. Both times it was on a long snowshoe hike. When I plug it in I get the happy face and wrong time, and no walk data for that day.

  • smezeret Sebastien Mezeret (@smezeret) reported

    @FitbitSupport I have already tried 3 browsers. The problem is on your website. Your links create a loop. The download fitbit connect link doesnt start a download, it resirects to a help page. Can you send me a real/new download link? Thank you

  • Barbara18316964 Barbara Shearer (@Barbara18316964) reported

    @FitbitSupport why all of a sudden am I not able to connect charge 3 via Bluetooth on my s10. Husband and daughters are the same. It pairs but does not connect. Help driving me crazy

  • melanie_white Melanie White (@melanie_white) reported

    @FitbitSupport I received my new Versa 2 (replaced due to an issue) but I do not have Zone Minutes anymore, just Activity Minutes. How do I replace Activity with Zone minutes?

  • Scotsjax Jacqui Hunter (@Scotsjax) reported from Wallsend, England

    Hello @FitbitSupport I am getting above error when I try to expand my heart rate information.i have tried rebooting my phone and switching blue tooth off and on?

  • montetvcajun Monte St. Amant (@montetvcajun) reported

    @FitbitSupport How do I get my device to sync! It’s not working!

  • sidshishoo SidShishoo (@sidshishoo) reported from PETROL BUNK ORR, State of Karnataka

    @FitbitSupport It hasn't yet .. It is still the same issue

  • amichetti Adrienne Michetti (@amichetti) reported

    @FitbitSupport hi, is smthg going on w/ the Android Fitbit app? It has signed me out 2x today. On the most recent attempt to sign in, it tells me I have invalid email or password. However, I can sign in on the Web without any problem. Tried uninstall and reinstall. What gives?

  • florenc74691069 florence (@florenc74691069) reported

    @DeepakChopra @tomsguide @fitbit Please don’t go down the Dr Phil road, Deepok

  • Officaljatman OfficalJatman (@Officaljatman) reported

    @FitbitSupport Let me tell you something, I have been battling and fighting with your team about heart rate drop. This is a similar issue in other users. It can't just drop suddenly during a long run. Their is no scientific explanation for that. It's 10 degrees and my arm is still moving.

  • inquisitor111 PublicTransport4All (@inquisitor111) reported

    @HarpSilver @FitbitSupport @on_lothianbuses Hi. No problem. We're not sure if a driver on another bus may be able to take it. If that's not possible handing it in to a police station might be the best option.

  • ShazF1981 Sharon Farquharson (@ShazF1981) reported

    @FitbitSupport Thank you resetting did work but now I’m not getting any notifications for phone calls or texts through my fit bit since resetting it, how do I fix this please

  • Norwayspruce8 Norway Spruce (@Norwayspruce8) reported

    @FitbitSupport hey, I hope you can help. My app won’t let me select anything on my dashboard. I need to log my food etc and I can’t select anything. Can you help please. Thank you

  • emmajivamukti emma henry (@emmajivamukti) reported

    @FitbitSupport my inspire bought 3 dec 2020 has stopped logging sleep and strap has broken

  • Speedynek Speedy (@Speedynek) reported

    Never thought it would be such an issue to cancel Fitbit premium. Why making things that usually takes 3 clicks to resolve hard? On top of it their @FitbitSupport didn't help at all so far... 🙄

  • iamrohan18 Rohaaaann (@iamrohan18) reported

    .@FitbitIN @FitbitSupport I have fitbit charge 3. However, I am unable to fix the blank screen even after rebooting the device. The screen is not visible. Please help.

  • Daartnell Conwolf (@Daartnell) reported

    @FitbitSupport please respond to my issue in the DM

  • khan_kubla Shoib Khan (@khan_kubla) reported

    @FitbitSupport got a charge 3 which is telling me I have done 22000 steps today...I have just got out of bed! This isn’t the first time it has registered thousands of phantom steps. Any idea how to fix the issue?

  • RahulSh06493523 Rahul Shukla (@RahulSh06493523) reported

    @FitbitSupport I have already done that . It didn't help though. I would request if you could please fix the issue in your software

  • DeanT5 Dean Stephen Turner (@DeanT5) reported

    @FitbitSupport Just downloaded the latest update and the app crashes when you look at your *sleep*. Please fix ASAP

  • pradeesh31 pradeesh (@pradeesh31) reported

    I am trying to find center for repairing the fitbit alta hr which is suddenly dead yesterday . I cannot find any support in website also the number they have provided is not working . Help me to solve the issue. @FitbitSupport

  • RahulSh06493523 Rahul Shukla (@RahulSh06493523) reported

    If you guys planning to buy @fitbit versa2. God!!! Please wait!!! Forget all your other bluetooth devices forever. There are 100 complaints of bluetooth and syncing of this watch on fitbit app ,but @FitbitSupport has no fix for this.

  • frankie_mcstein Frankie Mcstein (@frankie_mcstein) reported

    @FitbitSupport sync hasn't worked since Monday. I followed troubleshooting online and now my Fitbit won't pair with the app. I enter the code, the app says it's taking longer than usual, then eventually it times out. Help!

  • AshMarieLewis Ashley Marie Lewis (@AshMarieLewis) reported

    @bettsontour @fitbit Hi! I upgraded from a Charge 2, and I think the brightness is very comparable to that, atleast indoors. I haven’t tried it outdoors yet. Sorry I couldn’t be of more help!

  • anivar 𝗔𝗻𝗶𝘃𝗮𝗿 𝗔𝗿𝗮𝘃𝗶𝗻𝗱 (@anivar) reported

    @FitbitSupport No response so far, even after 24 hours for raising this in twitter. The issue is reported on 20th Feb. It is already a week without response

  • Niccarowan Brandi Garrett (@Niccarowan) reported

    @FitbitSupport my fitbit won't sync. I have checked and made sure it's updated, I have restarted it, closed the app and re opened it. It keeps saying the red ! And won't sync. Help!

  • tom_macko Tom (@tom_macko) reported

    @FitbitSupport Hi - my Versa 2 stopped synching to my phone all of the sudden. Following the online guide didn't help, my phone can't locate the device even though both are charged and on. I factory reset the Versa and it's still not connecting, stuck on the start screen.

  • HarpSilver H is for Harp (@HarpSilver) reported

    @FitbitSupport Not a problem hugs

  • BroTwentyFour Bro. TwentyFour (@BroTwentyFour) reported

    @FitbitSupport my screen has faded to the point I cannot see it. It’s fully charged but the screen is very dark. I see no wear in the app instructions to brighten the screen. The charge 3 is working as it is working in the app. But not able to read in the watch. Help.