Fitbit

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Problems in the last 24 hours

The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Fitbit Outage Chart 01/22/2026 20:15

At the moment, we haven't detected any problems at Fitbit. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fitbit users through our website.

  1. App Crashing (33%)

    App Crashing (33%)

  2. Online Features (21%)

    Online Features (21%)

  3. Errors (20%)

    Errors (20%)

  4. Website Down (12%)

    Website Down (12%)

  5. Device Failure (11%)

    Device Failure (11%)

  6. Sign in (4%)

    Sign in (4%)

Live Outage Map

The most recent Fitbit outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesElyria Online Features
FranceMulhouse Website Down
United KingdomLivingston Errors
FranceVilleneuve-d'Ascq Device Failure
United StatesWaterford Device Failure
United StatesOklahoma City Device Failure
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • wmckinley1 Will McKInley (@wmckinley1) reported

    @FitbitSupport Tried deleting ap and redownloading. Same result. Crash upon opening.

  • SurefireMJ 𝕊𝔸𝕄 🇬🇧 (@SurefireMJ) reported

    @FitbitSupport Just took delivery of my new Fitbit. Downloaded the app but it keeps crashing whenever I try and open it. Restarting the phone doesn’t work, reinstalling the app doesn’t fix it either.

  • KarenThose Lock Trump Up NOW 🌊 (@KarenThose) reported

    @FitbitSupport @AntiLimbo @FitbitSupport , Do you even read these? If the app can't be open, how do you suggest someone force close it? Have you noticed that there are multiple people reporting the same issue?

  • KarenThose Lock Trump Up NOW 🌊 (@KarenThose) reported

    @sandradee77 @FitbitSupport @GwenllianSouth And their support is as bad as the app. Rather than acknowledging it and working on it, they blame everyone else and give a bunch of phony time wasting exercises for people to go through.

  • jackieshoes jackieh2009 (@jackieshoes) reported

    @FitbitSupport my Fitbit app keeps crashing. It is now 16:02 and it was working an hour ago. Rebooted but still not working. Is it just me?

  • Wigan_Gary Gary (@Wigan_Gary) reported

    @priestfieldlad @fitbit Same issue here - not worked all day

  • JMannaioni Jill Mannaioni (@JMannaioni) reported

    @fitbit This is great, but why continue to invest when you cannot keep the app up and running. It's been down since early this morning without any acknowledgment from Fitbit/Google and the customer service number, forget about it, unless you have hours to invest.

  • Tami_za Tamz (@Tami_za) reported

    Is @fitbit app down?

  • Notlob Lisa Featherstone (@Notlob) reported

    @FitbitSupport iPhone app closes down after initial opening. V 16.3.1. Have already closed all apps and rebooted. Any suggestions?

  • annemayes Anne Mayes (@annemayes) reported

    @FitbitSupport Is there a problem with the Fitbit App? It won’t open at all.

  • gg948 geraldine gavin (@gg948) reported

    @FitbitSupport Still not working properly. It only flashes up on my screen & won’t stay on before disappearing

  • mrscspeck carol peck (@mrscspeck) reported

    @FitbitSupport my app keeps crashing. Restart phone doesn’t help.

  • AdentroTrans Adentro Translations (@AdentroTrans) reported

    @FitbitSupport @HighwayStarInG Same issue here, I also updated my iOS yesterday (although the issues with the app started during the day, it was fine this morning). Please fix promptly!

  • KarenThose Lock Trump Up NOW 🌊 (@KarenThose) reported

    @JanetForbes @FitbitSupport @GwenllianSouth I wouldn't bother. You can't force close it if it won't open. And I have actually deleted it, re-downloaded it, restarted it, logged in, and the same thing is happening. Fitbit has a problem, they are not acknowledging it.

  • biallasbee K Biallas (@biallasbee) reported

    @FitbitSupport I can’t get my iOS app to stay open. When will a fix be available?

  • MadisonAndrews1 MA, LPCC (@MadisonAndrews1) reported

    My @fitbit app keeps crashing and when I went to support, no one answered me. I could use some help

  • M_Czulak CarrotSmasher (@M_Czulak) reported

    @FitbitSupport App totally dead on iOS, recommend "tricks" are not working

  • LovesTKandSP Leah (@LovesTKandSP) reported

    @FitbitSupport is the app working again now as same issue as everyone else it just closes down.

  • ryy_1995 Ryan Ellison (@ryy_1995) reported

    @FitbitSupport Is the app down? It keeps closing when I try open. I have uninstalled and reinstalled and restarted my phone but it won’t open at all.

  • Tuck_Thoughts TummyTuckThoughts (@Tuck_Thoughts) reported

    @FitbitSupport Deleted, reinstalled and same issue : App opens for half a second then crashes on iOS👿

  • LovesTKandSP Leah (@LovesTKandSP) reported

    @FitbitSupport when will the issue with the app be resolved? Mine keeps crashing too

  • browne8228 bostonbruno (@browne8228) reported

    @FitbitSupport Bullshit you fix it.

  • JMannaioni Jill Mannaioni (@JMannaioni) reported

    @FitbitSupport Today, March 2, 2023 the Fitbit app is down again. It crashes upon opening. Is anyone at Fitbit aware of this and when will it be fixed? Wondering if it's time to move to the Apple Watch?!?

  • HayleyPonting Hayley Ponting (@HayleyPonting) reported

    @FitbitSupport Please help! My Fitbit app is repeatedly crashing every time I try to open it. I have already tried force closing it and restarting my phone repeatedly. Sooooo frustrating!

  • SueSkmcdonald Sue (@SueSkmcdonald) reported

    @thomsimonson @fitbit @FitbitSupport Mine down too 😡

  • rgoeri Richard Goering (@rgoeri) reported

    @FitbitSupport this is an issue associated with internet connectivity. If I put my iPhone in airplane mode the app loads fine. Then turn on connectivity and the app tanks. Resetting phone or re-download app isn’t a fix. It needs a fitbit fix.

  • KrishnaDe Krishna De (@KrishnaDe) reported

    @FitbitSupport So are you working on resolving the issue?The app won’t even open just closes down as soon as I look to open it like all the others are reporting on iOS

  • AdentroTrans Adentro Translations (@AdentroTrans) reported

    Here we go again, @FitbitSupport, your app has been crashing all afternoon. I’ve already seen multiple people commenting on the same issue and your generic recommendations are useless. Please fix this thoroughly!

  • yoannahekimova Йоанна 🎀 (@yoannahekimova) reported

    @FitbitSupport My app keeps closing on its own and it won’t stay open. I’ve uninstalled the app and reinstalled it and the problem is still happening

  • FatalPuls3 FatalPuls3 (@FatalPuls3) reported

    @CorbZ91 @fitbit still not working, all attempts including removing the iOS app and installing it again, rebooting, all of that none of it works