Is Fitbit down?

@FitbitSupport y'all are the most difficult support team to contact. I have an issue & the Fitbit Community has zero answers. How do I reach y'all directly!?!? Your link doesn't work. Email address?? Phone #?? Where's the help when you need it?!? #unimpressed

@FitbitSupport I am getting very frustrated with my Charge 3. Twice just recently it has completely shut down, even though it had plenty of charge. Both times it was on a long snowshoe hike. When I plug it in I get the happy face and wrong time, and no walk data for that day.

@FitbitSupport I have already tried 3 browsers. The problem is on your website. Your links create a loop. The download fitbit connect link doesnt start a download, it resirects to a help page. Can you send me a real/new download link? Thank you

@FitbitSupport why all of a sudden am I not able to connect charge 3 via Bluetooth on my s10. Husband and daughters are the same. It pairs but does not connect. Help driving me crazy

@FitbitSupport I received my new Versa 2 (replaced due to an issue) but I do not have Zone Minutes anymore, just Activity Minutes. How do I replace Activity with Zone minutes?

Hello @FitbitSupport I am getting above error when I try to expand my heart rate information.i have tried rebooting my phone and switching blue tooth off and on?

@FitbitSupport How do I get my device to sync! It’s not working!

@FitbitSupport It hasn't yet .. It is still the same issue

@FitbitSupport hi, is smthg going on w/ the Android Fitbit app? It has signed me out 2x today. On the most recent attempt to sign in, it tells me I have invalid email or password. However, I can sign in on the Web without any problem. Tried uninstall and reinstall. What gives?

@DeepakChopra @tomsguide @fitbit Please don’t go down the Dr Phil road, Deepok

@FitbitSupport Let me tell you something, I have been battling and fighting with your team about heart rate drop. This is a similar issue in other users. It can't just drop suddenly during a long run. Their is no scientific explanation for that. It's 10 degrees and my arm is still moving.

@HarpSilver @FitbitSupport @on_lothianbuses Hi. No problem. We're not sure if a driver on another bus may be able to take it. If that's not possible handing it in to a police station might be the best option.

@FitbitSupport Thank you resetting did work but now I’m not getting any notifications for phone calls or texts through my fit bit since resetting it, how do I fix this please

@FitbitSupport hey, I hope you can help. My app won’t let me select anything on my dashboard. I need to log my food etc and I can’t select anything. Can you help please. Thank you

@FitbitSupport my inspire bought 3 dec 2020 has stopped logging sleep and strap has broken

Never thought it would be such an issue to cancel Fitbit premium. Why making things that usually takes 3 clicks to resolve hard? On top of it their @FitbitSupport didn't help at all so far... 🙄

.@FitbitIN @FitbitSupport I have fitbit charge 3. However, I am unable to fix the blank screen even after rebooting the device. The screen is not visible. Please help.

@FitbitSupport please respond to my issue in the DM

@FitbitSupport got a charge 3 which is telling me I have done 22000 steps today...I have just got out of bed! This isn’t the first time it has registered thousands of phantom steps. Any idea how to fix the issue?

@FitbitSupport I have already done that . It didn't help though. I would request if you could please fix the issue in your software

@FitbitSupport Just downloaded the latest update and the app crashes when you look at your *sleep*. Please fix ASAP

I am trying to find center for repairing the fitbit alta hr which is suddenly dead yesterday . I cannot find any support in website also the number they have provided is not working . Help me to solve the issue. @FitbitSupport

If you guys planning to buy @fitbit versa2. God!!! Please wait!!! Forget all your other bluetooth devices forever. There are 100 complaints of bluetooth and syncing of this watch on fitbit app ,but @FitbitSupport has no fix for this.

@FitbitSupport sync hasn't worked since Monday. I followed troubleshooting online and now my Fitbit won't pair with the app. I enter the code, the app says it's taking longer than usual, then eventually it times out. Help!

@bettsontour @fitbit Hi! I upgraded from a Charge 2, and I think the brightness is very comparable to that, atleast indoors. I haven’t tried it outdoors yet. Sorry I couldn’t be of more help!

@FitbitSupport No response so far, even after 24 hours for raising this in twitter. The issue is reported on 20th Feb. It is already a week without response

@FitbitSupport my fitbit won't sync. I have checked and made sure it's updated, I have restarted it, closed the app and re opened it. It keeps saying the red ! And won't sync. Help!

@FitbitSupport Hi - my Versa 2 stopped synching to my phone all of the sudden. Following the online guide didn't help, my phone can't locate the device even though both are charged and on. I factory reset the Versa and it's still not connecting, stuck on the start screen.

@FitbitSupport Not a problem hugs

@FitbitSupport my screen has faded to the point I cannot see it. It’s fully charged but the screen is very dark. I see no wear in the app instructions to brighten the screen. The charge 3 is working as it is working in the app. But not able to read in the watch. Help.