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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fitbit. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fitbit users through our website.
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Device Failure (28%)
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App Crashing (20%)
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Online Features (16%)
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Sign in (12%)
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Website Down (12%)
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Errors (12%)
Live Outage Map
The most recent Fitbit outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Köln |
Online Features | |
 Rotterdam |
Errors | |
 Lincoln |
Website Down | |
| Clermont |
Sign in | |
 Ipswich |
Device Failure | |
| Woodbine |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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fisk✨
(@__fisk) reported
@FitbitSupport it doesn't help if you travel. last year I tried buying an Inspire 3 cable in Japan, but no retailer stocked it. tried buying a Charge 6 cable in Poland, there's no Fitbit shelf at all. been a Fitbit user for 10 years, but now it's just too inconvenient to be one.
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Jason
(@megabyte682) reported
.@FitbitSupport my Pixel watch 3 will not track my sleep. Contacted Google and they said to contact you? Help.
-
Fizbanic
(@fizbanic) reported
@FitbitSupport I am not dm'ing you any info, the issue is with your app. It is not just me or my family it is many people as we can see here. You are not sorry, otherwise you'd realize the app is the issue and fix it. Even on a knew phone with a fresh install.
-
Fizbanic
(@fizbanic) reported
@FitbitSupport I am not dm'ing you any info, the issue is with your app. It is not just me or my family it is many people as we can see here. You are not sorry, otherwise you'd realize the app is the issue and fix it. Even on a knew phone with a fresh install.
-
Fizbanic
(@fizbanic) reported
@FitbitSupport I am not dm'ing you any info, the issue is with your app. It is not just me or my family it is many people as we can see here. You are not sorry, otherwise you'd realize the app is the issue and fix it. Even on a knew phone with a fresh install.
-
fisk✨
(@__fisk) reported
@FitbitSupport it doesn't help if you travel. last year I tried buying an Inspire 3 cable in Japan, but no retailer stocked it. tried buying a Charge 6 cable in Poland, there's no Fitbit shelf at all. been a Fitbit user for 10 years, but now it's just too inconvenient to be one.
-
Fizbanic
(@fizbanic) reported
@FitbitSupport I am not dm'ing you any info, the issue is with your app. It is not just me or my family it is many people as we can see here. You are not sorry, otherwise you'd realize the app is the issue and fix it. Even on a knew phone with a fresh install.
-
Fizbanic
(@fizbanic) reported
@FitbitSupport I am not dm'ing you any info, the issue is with your app. It is not just me or my family it is many people as we can see here. You are not sorry, otherwise you'd realize the app is the issue and fix it. Even on a knew phone with a fresh install.
-
Jason
(@megabyte682) reported
.@FitbitSupport my Pixel watch 3 will not track my sleep. Contacted Google and they said to contact you? Help.
-
Jason
(@megabyte682) reported
.@FitbitSupport my Pixel watch 3 will not track my sleep. Contacted Google and they said to contact you? Help.
-
fisk✨
(@__fisk) reported
@FitbitSupport it doesn't help if you travel. last year I tried buying an Inspire 3 cable in Japan, but no retailer stocked it. tried buying a Charge 6 cable in Poland, there's no Fitbit shelf at all. been a Fitbit user for 10 years, but now it's just too inconvenient to be one.
-
fisk✨
(@__fisk) reported
@FitbitSupport it doesn't help if you travel. last year I tried buying an Inspire 3 cable in Japan, but no retailer stocked it. tried buying a Charge 6 cable in Poland, there's no Fitbit shelf at all. been a Fitbit user for 10 years, but now it's just too inconvenient to be one.
-
fisk✨
(@__fisk) reported
@FitbitSupport it doesn't help if you travel. last year I tried buying an Inspire 3 cable in Japan, but no retailer stocked it. tried buying a Charge 6 cable in Poland, there's no Fitbit shelf at all. been a Fitbit user for 10 years, but now it's just too inconvenient to be one.
-
Fizbanic
(@fizbanic) reported
@FitbitSupport I am not dm'ing you any info, the issue is with your app. It is not just me or my family it is many people as we can see here. You are not sorry, otherwise you'd realize the app is the issue and fix it. Even on a knew phone with a fresh install.
-
Jason
(@megabyte682) reported
.@FitbitSupport my Pixel watch 3 will not track my sleep. Contacted Google and they said to contact you? Help.
-
fisk✨
(@__fisk) reported
@FitbitSupport it doesn't help if you travel. last year I tried buying an Inspire 3 cable in Japan, but no retailer stocked it. tried buying a Charge 6 cable in Poland, there's no Fitbit shelf at all. been a Fitbit user for 10 years, but now it's just too inconvenient to be one.
-
Jason
(@megabyte682) reported
@FitbitSupport my Pixel Watch 3 and the FitBit app aren't tracking my sleep. Contacted Google and they said to contact you. Help
-
fisk✨
(@__fisk) reported
@FitbitSupport it doesn't help if you travel. last year I tried buying an Inspire 3 cable in Japan, but no retailer stocked it. tried buying a Charge 6 cable in Poland, there's no Fitbit shelf at all. been a Fitbit user for 10 years, but now it's just too inconvenient to be one.
-
Fizbanic
(@fizbanic) reported
@FitbitSupport I am not dm'ing you any info, the issue is with your app. It is not just me or my family it is many people as we can see here. You are not sorry, otherwise you'd realize the app is the issue and fix it. Even on a knew phone with a fresh install.
-
Fizbanic
(@fizbanic) reported
@FitbitSupport I am not dm'ing you any info, the issue is with your app. It is not just me or my family it is many people as we can see here. You are not sorry, otherwise you'd realize the app is the issue and fix it. Even on a knew phone with a fresh install.
-
fisk✨
(@__fisk) reported
@FitbitSupport it doesn't help if you travel. last year I tried buying an Inspire 3 cable in Japan, but no retailer stocked it. tried buying a Charge 6 cable in Poland, there's no Fitbit shelf at all. been a Fitbit user for 10 years, but now it's just too inconvenient to be one.
-
Jason
(@megabyte682) reported
.@FitbitSupport my Pixel watch 3 will not track my sleep. Contacted Google and they said to contact you? Help.
-
Jason
(@megabyte682) reported
.@FitbitSupport my Pixel watch 3 will not track my sleep. Contacted Google and they said to contact you? Help.
-
fisk✨
(@__fisk) reported
@FitbitSupport it doesn't help if you travel. last year I tried buying an Inspire 3 cable in Japan, but no retailer stocked it. tried buying a Charge 6 cable in Poland, there's no Fitbit shelf at all. been a Fitbit user for 10 years, but now it's just too inconvenient to be one.
-
Jason
(@megabyte682) reported
.@FitbitSupport my Pixel watch 3 will not track my sleep. Contacted Google and they said to contact you? Help.
-
Jason
(@megabyte682) reported
.@FitbitSupport my Pixel watch 3 will not track my sleep. Contacted Google and they said to contact you? Help.
-
Fizbanic
(@fizbanic) reported
@FitbitSupport I am not dm'ing you any info, the issue is with your app. It is not just me or my family it is many people as we can see here. You are not sorry, otherwise you'd realize the app is the issue and fix it. Even on a knew phone with a fresh install.
-
fisk✨
(@__fisk) reported
@FitbitSupport it doesn't help if you travel. last year I tried buying an Inspire 3 cable in Japan, but no retailer stocked it. tried buying a Charge 6 cable in Poland, there's no Fitbit shelf at all. been a Fitbit user for 10 years, but now it's just too inconvenient to be one.
-
Fizbanic
(@fizbanic) reported
@FitbitSupport I am not dm'ing you any info, the issue is with your app. It is not just me or my family it is many people as we can see here. You are not sorry, otherwise you'd realize the app is the issue and fix it. Even on a knew phone with a fresh install.
-
Jason
(@megabyte682) reported
.@FitbitSupport my Pixel watch 3 will not track my sleep. Contacted Google and they said to contact you? Help.