Fitbit

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Problems in the last 24 hours

The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Fitbit Outage Chart 03/05/2026 06:15

At the moment, we haven't detected any problems at Fitbit. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fitbit users through our website.

  1. Online Features (24%)

    Online Features (24%)

  2. Device Failure (24%)

    Device Failure (24%)

  3. Errors (18%)

    Errors (18%)

  4. App Crashing (15%)

    App Crashing (15%)

  5. Website Down (12%)

    Website Down (12%)

  6. Sign in (6%)

    Sign in (6%)

Live Outage Map

The most recent Fitbit outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomIpswich Device Failure
United StatesWoodbine Sign in
SpainBigastro App Crashing
CanadaWinnipeg Online Features
United StatesOnley App Crashing
United StatesLakeland Device Failure
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • 1957Stevieg Stevie G 1957 (@1957Stevieg) reported

    @FitbitSupport It’s down again, I’ve disappeared from my Comunity list

  • SusyDLC Susy Christensen (@SusyDLC) reported

    @FitbitSupport It is down again!

  • rockhunter Vikki (@rockhunter) reported

    @teejay814 @FitbitSupport Mine is down as well. Same as everyone else’s issues. Same as yesterday. Won’t sync. Data missing. Please don’t advise me to shut it off and turn it on again. None of that is working. It. Is. Not. On. My. End. Please fix the issue.

  • glenn_1966 Glenn B (@glenn_1966) reported

    @FitbitSupport @SSelser The experience with Fitbit these past two mornings has been terrible. Can you guys please get your app/servers up and running properly. This is extremely frustrating !! Please post something so that we all know you are working on getting these issues corrected

  • JohnNotabot $8 John smith (@JohnNotabot) reported

    @FitbitSupport Yeah still not syncing right. Providing junk sleep data, and metrics give me a server error. You need to fix this issue still. This is after all the trouble shooting steps for a luxe.

  • pknanse Kristine B (@pknanse) reported

    @FitbitSupport It is down once again and even when it was briefly working it lost all my sleep data from Sun into Mon.

  • AngieMa76859511 Angie Mathis (@AngieMa76859511) reported

    @FitbitSupport Mine is not working properly. On the 3rd attempt, it appeared to sync but Only captured simplified sleep data for my 7 hrs of sleep & when I switch to health metrix it says “our servers seem to be having some issues …” On a 4th attempt the sleep data & health metrix disappeared

  • LezzleSE3 LezzleSE3 (@LezzleSE3) reported

    @FitbitSupport Oh dear… it seemed fixed yesterday, but today the same problem has occurred… getting ‘random’ changes of the info on the phone app. Suggestions? This is frustrating!!

  • hebeegeebeads mlathron (@hebeegeebeads) reported

    @FitbitSupport Can’t sync my Fitbit again this morning. Same issue as yesterday. Anyone else having the same problems?

  • brane_S TheSerbianNinja (@brane_S) reported

    @FitbitSupport Hi Guys, seems like Thier are still some issues with the "Guided Programs" everytime I try to open one it says "There was a problem communicating with the Fitbit server, please try again" Any ideas?

  • glenn_1966 Glenn B (@glenn_1966) reported

    @FitbitSupport @dinnervilledon The experience with Fitbit these past two mornings has been terrible. Can you guys please get your app/servers up and running properly. This is extremely frustrating !! Please post something so that we all know you are working on getting these issues corrected

  • keoghderek2009 Derek Keogh (@keoghderek2009) reported

    @FitbitSupport My watch wont sync my steps with the app or share the information with myfitnesspal Is the serve down again?

  • cakerinsgames spiceCAKE (@cakerinsgames) reported

    @FitbitSupport My Fitbit is still not connecting. I removed it from the app and now when I reconnect and enter in the code in the watch it constantly gives me an error message. Sent you a DM

  • Heather38137403 Heather Edwards (@Heather38137403) reported

    @FitbitSupport And it’s down again this morning. Looks like I’ll be making the switch to an Apple Watch.

  • JSD137 Jeffery Daniels (@JSD137) reported

    @FitbitSupport Day 2 of no readiness score, no health metrics. Server error when I try.

  • brane_S TheSerbianNinja (@brane_S) reported

    @FitbitSupport Hi Guys, seems like There are still some issues with the "Guided Programs" everytime I try to open one it says "There was a problem communicating with the Fitbit server, please try again"

  • Shack1976 Gareth crane #cm (@Shack1976) reported

    @FitbitSupport Same as yesterday it is broken and only the calories are showing. Not a great result 😕 and no I don't need to have an dashboard refresh that is broken again or log put and back in the app is broken again.

  • DACMC2000 Devon Clark (@DACMC2000) reported

    @FitbitSupport You were hesitant to acknowledge the issue and you left people waiting on hold instead of swallowing your corporate ego and doing the right thing by playing a message for everyone on your customer service robot. The issue is back today. Acknowledge it early and fix it.

  • joro55 John R. (@joro55) reported

    @FitbitSupport Yes, down again.

  • KarenThose Lock Trump Up NOW 🌊 (@KarenThose) reported

    @FitbitSupport Nope! It was working last night, and this morning it's the same story all over. And yes I have tried all your "solutions", and the problem is on your end

  • HCTsag Ken Nawrocki (@HCTsag) reported

    @FitbitSupport Cannot get steps data. Nor sleep data. What happened? Fix this. Am paying Premium for what?

  • realcsd Chris (@realcsd) reported

    @FitbitSupport is there another network issue? The app is acting weird and not showing a sleep analysis.

  • LeanneAbbey1 Leanne Abbey (@LeanneAbbey1) reported

    @FitbitSupport same issue as yesterday again this morning. Unable to sync.

  • aguru Anand Gurunathan (@aguru) reported

    @FitbitSupport Is the service down again this morning? I’m experiencing the same issue as yesterday. FYI, it was working fine last night.

  • BecauseNo Cathy Wells (@BecauseNo) reported

    @FitbitSupport Same issue as yesterday

  • SustainableIRL Taylor Price (@SustainableIRL) reported

    Is @fitbit still down? 😢

  • linzosmalingos lindsey robson (@linzosmalingos) reported

    @FitbitSupport @FitbitUK Can you please advise me how to escalate an issue I have with my Charge 5 which I've raised twice now? I've been on to live chat again this morning but don't think the advisor was understanding my point leading to a lot of frustration!

  • Soph__Murray Sophie Murray 💙 (@Soph__Murray) reported

    @teejay814 @FitbitSupport Same issue here! Tried uninstalling/reinstalling app and unpairing/repairing but now it won’t allow me to re-setup my device :/

  • crow666_m M_crow666 (@crow666_m) reported

    @FitbitSupport Hi my Inspire2 has trouble connecting and syncing for the last few days and can’t do so unless I reboot the device. Any advice or is this a general problem at the moment? I already updated the software of it. Thanks and kind regards

  • JohnNotabot $8 John smith (@JohnNotabot) reported

    @FitbitSupport your issues aren’t fixed. I’m still getting a server error and junk sleep tracking with intermittent syncing. Please fix this.