Fitbit

Is Fitbit down?

No problems detected

If you are having issues, please submit a report below.

Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Problems in the last 24 hours

The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Fitbit Outage Chart 02/03/2026 15:35

At the moment, we haven't detected any problems at Fitbit. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fitbit users through our website.

  1. App Crashing (25%)

    App Crashing (25%)

  2. Errors (24%)

    Errors (24%)

  3. Online Features (21%)

    Online Features (21%)

  4. Website Down (14%)

    Website Down (14%)

  5. Device Failure (12%)

    Device Failure (12%)

  6. Sign in (4%)

    Sign in (4%)

Live Outage Map

The most recent Fitbit outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomBarrow in Furness Website Down
United StatesElyria Online Features
FranceMulhouse Website Down
United KingdomLivingston Errors
FranceVilleneuve-d'Ascq Device Failure
United StatesWaterford Device Failure
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • Nnp40 Nancy MacPhail (@Nnp40) reported

    @FitbitSupport My heart rate is not working on my Inspire 2. I’ve rebooted it twice and it’s also not showing on my I phone app

  • 9Lilybets Betsy Ragusin (@9Lilybets) reported

    @FitbitSupport My let button doesn't work. Any idea why or if there is a fix for this?

  • Drlubricant1 Drlubricant (@Drlubricant1) reported

    @FitbitSupport hello, my Ionic battery seems to not hold a charge more than about 10 hours. It’s down to less than 7% each far around 7:30 pm despite starting with 100% in the morning. Can you help?

  • KDelooze D El Kerry❤️ (@KDelooze) reported

    @FitbitSupport not heard back from you since you gave me a case number on19/01/21. Help!!!

  • keith_scheeler Keith Scheeler (@keith_scheeler) reported

    @FitbitSupport now there’s an update for my Fitbit after your update ****** up my wife’s phone. I won’t update to **** up my phone too.

  • alex7257 Wake Up People (@alex7257) reported

    @FitbitSupport I mean, the demand is out there. Many people are returning the Versa 3 or outright switching to another manufacturer because of this issue.

  • Beckie_Boo Becks (@Beckie_Boo) reported

    Hey @FitbitSupport , please can you help me with my Charge 3 that keeps deducting steps and milage once accrued? 😣

  • laina182 Alaina (@laina182) reported

    @FitbitSupport unable to sync my Versa for 3 days now. (Since the update) I have tried EVERYTHING. Seems I'm not alone in having this issue. Help! When is there a fix coming?

  • mommamea13 Marea Quijano-Clark (@mommamea13) reported

    @FitbitSupport It didn't make it. It no longer works. Thankfully, I try to buy a new "backup one" whenever I start to use the current backup. Thank you for your help.

  • RSunflower82 RedSunflower82 (@RSunflower82) reported

    @FitbitSupport hi! Versa 2 tracks my stairs from my basement to main floor, but from main floor to upstairs. They are the same amount of stairs. I have tried resetting it. And tips on how to fix it? Thanks!

  • HollyCarlile Holly Carlile (@HollyCarlile) reported

    @FitbitSupport Phones won't find Inspire device (new from Amazon device) so unable to set up. Can you help??

  • ScottishKev Kevin McDonald (@ScottishKev) reported

    @FitbitSupport fix my watch!

  • jackie0203 JMS (@jackie0203) reported

    @FitbitSupport I purchased a Charge 4 a little over two years ago and the latch the holds the band no longer works. Very light use. Help.

  • MarianRose76 Marian (@MarianRose76) reported

    @FitbitSupport I've sent DM. My problem is that I can get notifications and then when I charge my fitbit they stop and I have to go through all these resets every time. Frustrating..

  • Command05652557 CQO (@Command05652557) reported

    @FitbitSupport It isnt a big problem im just a bit bored. My problem can be solved by putting flickon thing on before i do a run/workout

  • Command05652557 CQO (@Command05652557) reported

    @FitbitSupport Sorry im even wrong about this it isnt like how i think my bad

  • businesscoachnw ActionCOACH Bolton (@businesscoachnw) reported from Sale, England

    @FitbitSupport my fit it charge 3 screen is so dim it is hardly readable. I have seen many other comments with the same issue. It was ok when I first got it, but now even on the brightest setting it is becoming useless. Its only 2 years old. What should I do? Paul

  • xXandi_louXx Andrea Dolan 💙 (@xXandi_louXx) reported

    @FitbitSupport is there a way to find out if my battery is broken? My Fitbit it struggling to hold a charge.

  • megan_cader Megs_Cally (@megan_cader) reported

    @fitbit My Versa 2 is a nightmare, l am so disappointed with device.

  • Command05652557 CQO (@Command05652557) reported

    @FitbitSupport Yes thanks for some reason i thought my error existed must be my error or u fix really fast

  • ToeBurrito ToeBeanBurrito (@ToeBurrito) reported

    @FitbitSupport - you should absolutely know how terrible your iOS software is. Use the face, (THE ONLY ONE) with SpO2 and the firmware doesn’t update. Sync times are truly awful. I honestly regret buying one. The firmware won’t even find my watch. I could never recommend Fitbit.

  • BaddLaurenG LG (@BaddLaurenG) reported

    @fitbit is NOT making me happy! My Fitbit is less than a year old and now the screen is detaching from it like WTF @FitbitSupport

  • DacresSmith Sandra Dacres-Smith (@DacresSmith) reported

    @FitbitSupport I'm trying to set up my new Fitbit versa, but it's not working. It keeps trying to access my old device. I've let the battery die on the old one and still can't set up the new. Help.

  • Namlah95 Namz (@Namlah95) reported

    @FitbitSupport hello, why is your app down for maintenance and when will it work again

  • PRawcliffe Paul Rawcliffe (@PRawcliffe) reported

    @fitbit Thinking about upgrading to a @FVersa3? Do ya homework, you cannot upload music files to be played offline, like with previous models.

  • HollyCarlile Holly Carlile (@HollyCarlile) reported

    @fitbit Phones can't find Inspire device so unable to set up (new from Amazon offer). Have tried all the steps but still nothing... Can you help??

  • marc_appleton Marc Appleton (@marc_appleton) reported

    @fitbitsupport hey, I'm having trouble with my Ionic. The screen keeps flickering and sometimes won't come on at all. Tried reset and factory reset and no change. Can send video to demo what I mean

  • smartwatermelon andrew "nazi punks **** off" rich (@smartwatermelon) reported

    Recent @onepeloton tablet software updates cause it to forget @FitbitSupport login after a day or so. Yes, I have “remember me on this device” checked.

  • mccluretiffany8 Tiffany McClure (@mccluretiffany8) reported

    @FitbitSupport my charge 2 screen went black but syncs all my info to my phone! Please help!!!!

  • LarryRheault Larry Rheault (@LarryRheault) reported

    @FitbitSupport app has been down since 10:50 AM EST the 21st. Nothing I do will allow sync to my Android 8.0