Is Fitbit down?
No problems detected
If you are having issues, please submit a report below.
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fitbit. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fitbit users through our website.
-
App Crashing (35%)
-
Online Features (21%)
-
Errors (18%)
-
Website Down (11%)
-
Device Failure (10%)
-
Sign in (5%)
Live Outage Map
The most recent Fitbit outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Elyria |
Online Features | |
 Mulhouse |
Website Down | |
 Livingston |
Errors | |
| Villeneuve-d'Ascq |
Device Failure | |
| Waterford |
Device Failure | |
| Oklahoma City |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
-
Shivvy
(@shivvy888) reported
@mi55ade @FitbitSupport I uninstalled and been trying to log in for ages. Finally got in and now all my data is gone - literally years. My device isn’t set up anymore and every time I try to set up again - it says error 😩
-
Chip Street
(@ChipStreet1971) reported
@AdalCarrol @FitbitSupport That’s proactive and admits an issue! I’m sure they prefer to just send out the canned uninstall and reinstall reply to everyone. Their customer care is truly poor!
-
Gill Clayton
(@GillPClaytonEA) reported
@FitbitSupport Unhappy customer! Not able to sync my #Fitbit, I can’t reinstall my Fitbit having removed and reinstated App .... stuffed How long before fix?
-
I Am Alex !!
(@alexdubarry) reported
@FitbitSupport @FitbitSupport any update when issue by fixed?? Havent been able to log in all day
-
Jenifer Mohammed ✍ Author 📚
(@MohammedJenifer) reported
@jackieshoes @FitbitSupport 100 percent agree. I un-paired my fitbit as the help instructions suggested and then couldn't re-pair it to my phone because the site was down.
-
Sammy
(@SammyHFC1991) reported
How long until you sort your app out? It's been down all day @fitbit
-
Eileen Sutcliffe
(@pennylane7970) reported
@FitbitSupport My Fitbit watch just show blank nothing on it. I can’t even see the time. Can you please tell me if this is the technical issue that’s going on or is it my watch? It’s been a couple of hours now.
-
Ricardo
(@geenio12uk) reported
@FitbitSupport having an issue syncing my Fitbit? What’s happening?
-
Paul Bonehill
(@Gemjacks) reported
@MonikaNiemiec3 @FitbitSupport Totally agree really poor products with a shocking level of support I'll never buy another FitBit
-
Donna P
(@DonnaP2005) reported
@FitbitSupport Can you post on your account when it is fixed, please so we don’t waste any more time trying to fix it? Thanks #Fitbit
-
Sammy
(@SammyHFC1991) reported
How long until you sort your app out? It's been down all day @FitbitSupport
-
John Kieser
(@jkieserca) reported
from
Berlin, Land Berlin
Are the servers down @fitbit. Have seen reports from @FitbitSupport
-
Donna P
(@DonnaP2005) reported
@AngieRose54 @FitbitSupport I logged out to try to sync and can’t log back in so I am assuming it’s the same ongoing problem. #Fitbit
-
gravy jones
(@pikachewtoy) reported
@FitbitSupport My Fitbit won’t even connect to Bluetooth, is this part of the outage?
-
Almos Gabor
(@gabor_almos) reported
@FitbitSupport This is the final nail in the coffin for my Fitbit devices and account. I just wish I didn't spend so much money on sh!t that's broken all the time.
-
Jorden Cassidy
(@jordencassidy) reported
@FitbitSupport been trying to use your app all day as usual but keep having issues. I've reinstalled the app but now can't log back in i just keep getting a "no Internet connection" or "Fitbit is down for maintainence" warning. Any help please?
-
Florence Patient
(@FlorencePatien3) reported
@fitbit is there something wrong with the app in UK today? Keeps crashing and says "app not responding" have tried restarting both phone and watch multiple times, still not working.
-
Donna Migliaccio
(@donnamig) reported
@FitbitSupport I've already been through all those syncing tips. Don't understand why you keep trying to put the problem on your subscribers when you've already acknowledged this is a system error.
-
🚚 David Lam
(@lamda) reported
@AdalCarrol @FitbitSupport yes please @FitbitSupport, i thought the issue was on my device, as this has happened before. I followed your debug advice, but that was truly a waste of time since this is a problem on the Fitbit end.
-
AME
(@amaoesquerda) reported
@FitbitSupport If we've already followed the previous support steps to try and sync, before we were aware of the issue (i.e. re-pairing, re-loading the app, etc.) will our historical data repopulate in the app or is it just lost?
-
Melissa Rodriguez
(@Melissa_5self) reported
@FitbitSupport I have multiple apps synced to Fitbit. Do we have an idea of when the app will be back up? It's been down all morning.
-
Smith
(@CauseICan84) reported
@FitbitSupport @GTFOAlleyCat The trash update you pushed out that update ? The one that was suppose to fix the bugs lmfao pathetic
-
Gem💙 STAY HOME *******!
(@CatFankles) reported
Is anyone else having trouble with the @fitbit app? I've been trying to sync my workout for longer than the actual workout itself took and I'm ready to throw both the band and my phone against the wall 🤬 @FitbitSupport
-
WilliamZ
(@William33974536) reported
@FitbitSupport I have just ordered a Garmin today, I am very disappointed with Fitbit, they cannot help much once the product is out of warranty.
-
Dee Audley
(@deeaudley) reported
So if @fitbit is down, should I even workout?
-
Abigail Fridlington
(@Fridderz) reported
@FitbitSupport I can see the services are down. I factory reset my watch, on the watch. So when I register a new device it says I can see it says I'm replacing it. Have I screwed my watch up now? Or can I carry on trying to do that when Fitbit is back online.
-
Be@®Ded Brother 🇬🇧🇵🇸
(@Be4rdedBrother) reported
@FitbitSupport my inspire hr goes through to asking for 4 digits then few minutes later it comes back with can't connect...is this also linked to server issue?
-
Clare Ford
(@merry_maiden_c) reported
@FitbitSupport Would it be possible to keep people more reliably updated? I restarted my watch, my phone, unpaired my devices, uninstalled and reinstalled the app, and now I'm just stuck at the login page. 😕
-
Michael Chapman-John
(@MichaelChapmanJ) reported
@mi55ade @FitbitSupport Mines doing this, just be an error at fitbit
-
Major Dunn 🇨🇦🇭🇷
(@MajorDunn2) reported
@FitbitSupport Thanks...was just going to contact you about the problem.