Is Fitbit down?
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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Problems in the last 24 hours
The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fitbit. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fitbit users through our website.
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App Crashing (58%)
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Online Features (15%)
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Website Down (8%)
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Errors (8%)
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Device Failure (7%)
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Sign in (3%)
Live Outage Map
The most recent Fitbit outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Errors | ||
| App Crashing | ||
| Online Features | ||
| App Crashing | ||
| Online Features | ||
| Errors |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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dmb5_libra
(@dmb5_libra) reported
@caseypicker @fitbit @FitbitSupport It's not just you. Seems like they just did a quick fix yesterday.
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Ken Napp
(@KenNapp) reported
@FitbitSupport I had this issue yesterday did 15 resets deleted app and so forth - after 4 frustrating hours it started working. Today back to the same mess. Help
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Paul Nota
(@PaulNota86) reported
@FitbitSupport down again, I see? What’s the point of me paying for the premium service if it doesn’t even work properly?
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Meredith
(@Meredith4kids) reported
@FitbitSupport Same issue is back this AM
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Adentro Translations
(@AdentroTrans) reported
@FitbitSupport The issue has REAPPEARED, so apparently whatever you fixed yesterday broke again today. Please find a permanent solution to this!
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Alexandria
(@mestgrl) reported
@FitbitSupport It’s down…AGAIN
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Cecilia Hersler
(@atasteofme) reported
@FitbitSupport experiencing same issue as yesterday again…
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Colby Locke
(@colby_locke) reported
@fitbit you’re down again….
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JudyLinder
(@judy4957) reported
@FitbitSupport Still not working properly.
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Daevil
(@sweetReaper) reported
@caseypicker @fitbit @FitbitSupport Same issue today
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sarcastic brunette
(@teejay814) reported
@FitbitSupport - My FitBit app is down again, just like yesterday. Nothing showing bug calories in the app again. Tell me why I shouldn’t replace it with an Apple Watch at this point???
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BonnieC 🐝🇺🇦🌻
(@BonMuss) reported
Anyone who has a Fitbit still having problems after the app outage yesterday? My Versa 4 still only has 2 tiles displayed. I’ve followed all recommendations to rectify this but nothing’s working @FitbitSupport
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Someone
(@iAmMe1980s) reported
@FitbitSupport It’s doing it again. The issue from yesterday is now an issue again. What’s ETA of a solution? @FitbitUK @fitbit
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Holly G
(@HollyJadeCarter) reported
@FitbitSupport hello, you app has gone down again. Same as yesterday
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Elena B
(@EBambagioni) reported
@fitbit issue is not fixed !!!
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Georgette
(@GG_Regence) reported
The @fitbit app is down again? Did you all lay off tech support in favor of boosting corporate salaries?
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Peter Bancroft
(@PeterBancroft) reported
@FitbitSupport down again?
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Robin Thomas 🇨🇦
(@sportstergirl64) reported
@FitbitSupport Same issue with mine again this morning (as was yesterday’s issue with mine) - not syncing…
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thedevilstuna
(@thedevilstuna) reported
@caseypicker @fitbit @FitbitSupport Yep same problem as yesterday which started around the same time, someone has messed up big time.
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♡ GILLY 💜
(@Gillian73) reported
Down again #fitbit @FitbitSupport exactly the same issues as yesterday. Beyond a joke this!
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Barbie Armour
(@blarmour525) reported
@FitbitSupport Mine is not resolved and still will not sync, tells me error.
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MariAnne
(@mari_annePDX) reported
@fitbit I feel like I’m in the movie Groundhog Day - right now same problem as yesterday. Fitbit won’t sync
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Mike
(@mikewoosong) reported
@FitbitSupport Not working again
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Fitness Over 40 for Guys
(@40Guys) reported
@fitbit You need to fix whatever you broke because as a Premium user I’m about to cancel. Simple tip, test updates before you push them out.
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Staci Weinschenk
(@StaciWeinschenk) reported
@FitbitSupport my app is still not working and I’ve sent several private messages with no response! Please help!
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sarcastic brunette
(@teejay814) reported
@FitbitSupport My FitBit app is down again, just like yesterday. Showing nothing but calories. It was working fine last hour. Tell me why I shouldn’t replace it with an Apple Watch at this point???
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Adentro Translations
(@AdentroTrans) reported
@FitbitSupport NOPE. Issue is back, same as yesterday, app looking weird and missing stats, Versa not syncing. Exact same thing as before. Please find a permanent fix for this, I’ve just exercised and it doesn’t sync with the app! 😡
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four seasons joe (not the hotel)
(@alacqua_joseph) reported
Looks like Fitbit app is not working again today, right at 8:00 AM ET @FitbitSupport
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John Murray
(@socomjon) reported
@FitbitSupport I’m still having an issue with my Versa 2. It started functioning correctly last night but now it’s messed up again 😥
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Hammer
(@gcat2007) reported
@FitbitSupport @FaustianPacts Hey guys, I think the problem is back. Almost the exact same time as yesterday.