Fitbit

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Problems in the last 24 hours

The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Fitbit Outage Chart 02/14/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by Fitbit users through our website.

  1. Errors (30%)

    Errors (30%)

  2. App Crashing (20%)

    App Crashing (20%)

  3. Online Features (19%)

    Online Features (19%)

  4. Device Failure (16%)

    Device Failure (16%)

  5. Website Down (13%)

    Website Down (13%)

  6. Sign in (3%)

    Sign in (3%)

Live Outage Map

The most recent Fitbit outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesGuilford Device Failure
FranceBrest App Crashing
GermanyBerlin Errors
United KingdomBarrow in Furness Website Down
United StatesElyria Online Features
FranceMulhouse Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • momentsmadeeasy Moments Made Easy (@momentsmadeeasy) reported

    @FitbitSupport my versa won't turn on and there is no life, it's charged and have held 3 buttons and nothing. Can you please help?

  • ManmohanJangir9 Manmohan Jangir (@ManmohanJangir9) reported

    @FitbitSupport Hi, My fitbit watch battery is dying within 10 minuted after charging it and there is no service center of you in India so please guide me how to overcome this issue

  • DacresSmith Sandra Dacres-Smith (@DacresSmith) reported

    @FitbitSupport I'm trying to set up my new Fitbit versa, but it's not working. It keeps trying to access my old device. I've let the battery die on the old one and still can't set up the new. Help.

  • smartwatermelon andrew "nazi punks **** off" rich (@smartwatermelon) reported

    Recent @onepeloton tablet software updates cause it to forget @FitbitSupport login after a day or so. Yes, I have “remember me on this device” checked.

  • Artemiss67 Dorota Grzadkowska (@Artemiss67) reported

    @FitbitSupport I started having problem with syncing my blaze. It stopped syncing automatically. It takes me many times to sync it manually. Please advise.

  • businesscoachnw ActionCOACH Bolton (@businesscoachnw) reported from Sale, England

    @FitbitSupport my fit it charge 3 screen is so dim it is hardly readable. I have seen many other comments with the same issue. It was ok when I first got it, but now even on the brightest setting it is becoming useless. Its only 2 years old. What should I do? Paul

  • ferricoxide Thomas Jones (@ferricoxide) reported

    @FitbitSupport Is the Charge 4's BlueTooth garbage, or did I just get "lucky" with the one I bought a couple weeks ago? Constantly having to redo the setup just to get it to go back to syncing to my app REALLY sucks.

  • Karan_is_Shetty Karan (@Karan_is_Shetty) reported

    @FitbitSupport got my new fitbit charge 4 yesterday, everything works great, but the estimated Oxygen variation graph is not showing for some reason for my last night's sleep, please help

  • mccluretiffany8 Tiffany McClure (@mccluretiffany8) reported

    @FitbitSupport my charge 2 screen went black but syncs all my info to my phone! Please help!!!!

  • xXandi_louXx Andrea Dolan 💙 (@xXandi_louXx) reported

    @FitbitSupport is there a way to find out if my battery is broken? My Fitbit it struggling to hold a charge.

  • Command05652557 CQO (@Command05652557) reported

    @FitbitSupport Sorry im even wrong about this it isnt like how i think my bad

  • arrowangler John Hargadon (@arrowangler) reported

    @FitbitSupport I have sent a number emails about a problem with my charge 3 Fitbit. On 17th Nov I spoke with an agent who reset it. He advised me that a software update would issue in a couple of weeks. The issue is that my sleep is not syncing in the morning.

  • megan_cader Megs_Cally (@megan_cader) reported

    @fitbit My Versa 2 is a nightmare, l am so disappointed with device.

  • MarianRose76 Marian (@MarianRose76) reported

    @FitbitSupport I've sent DM. My problem is that I can get notifications and then when I charge my fitbit they stop and I have to go through all these resets every time. Frustrating..

  • jackie0203 JMS (@jackie0203) reported

    @FitbitSupport I purchased a Charge 4 a little over two years ago and the latch the holds the band no longer works. Very light use. Help.

  • marc_appleton Marc Appleton (@marc_appleton) reported

    @fitbitsupport hey, I'm having trouble with my Ionic. The screen keeps flickering and sometimes won't come on at all. Tried reset and factory reset and no change. Can send video to demo what I mean

  • MarianRose76 Marian (@MarianRose76) reported

    @FitbitSupport can you please explain why my phone notifications stop coming to my fitbit every time I charge it. Have to reinstall app to get notifications again.Huawei P30 and versa 2. Help

  • ay_fadare Makanaki (@ay_fadare) reported

    @Siddhalee @FitbitSupport You can text @richard_hack15 on Instagram he can help you get your hacked or disabled account back ASAP. I am a living testimony of his job💯

  • ToeBurrito ToeBeanBurrito (@ToeBurrito) reported

    @FitbitSupport - you should absolutely know how terrible your iOS software is. Use the face, (THE ONLY ONE) with SpO2 and the firmware doesn’t update. Sync times are truly awful. I honestly regret buying one. The firmware won’t even find my watch. I could never recommend Fitbit.

  • LeslieMccusker Les (@LeslieMccusker) reported

    @FitbitSupport I have an inspire hr- my husband was given an inspire 2. He is getting my text messages. How do I turn this off. I went into notification and closed his messages but didn’t help.

  • oolie2006 Paula (@oolie2006) reported

    @FitbitSupport Sorry I’m not willing to do this I think you need to focus on the actual issue and find a resolution. Sadly this was a gift for my husband which is now being returned

  • keith_scheeler Keith Scheeler (@keith_scheeler) reported

    @FitbitSupport now there’s an update for my Fitbit after your update ****** up my wife’s phone. I won’t update to **** up my phone too.

  • Command05652557 CQO (@Command05652557) reported

    @FitbitSupport Yes thanks for some reason i thought my error existed must be my error or u fix really fast

  • Command05652557 CQO (@Command05652557) reported

    @FitbitSupport It isnt a big problem im just a bit bored. My problem can be solved by putting flickon thing on before i do a run/workout

  • Sandra750944313 Sandra74 (@Sandra750944313) reported

    @FitbitSupport my Fitbit sense wont sync with my Samsung. I've tried uninstalled device and re installed it. I also unpaired it but it wont now pair! Can you help please?

  • Nnp40 Nancy MacPhail (@Nnp40) reported

    @FitbitSupport My heart rate is not working on my Inspire 2. I’ve rebooted it twice and it’s also not showing on my I phone app

  • Namlah95 Namz (@Namlah95) reported

    @FitbitSupport hello, why is your app down for maintenance and when will it work again

  • alex7257 Wake Up People (@alex7257) reported

    @FitbitSupport I mean, the demand is out there. Many people are returning the Versa 3 or outright switching to another manufacturer because of this issue.

  • Stephrhansen Stephrhansen (@Stephrhansen) reported

    @FitbitSupport My charge 4 is broken, how do I file a factory warranty claim?

  • KDelooze D El Kerry❤️ (@KDelooze) reported

    @FitbitSupport not heard back from you since you gave me a case number on19/01/21. Help!!!