Fitbit

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Problems in the last 24 hours

The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Fitbit Outage Chart 12/08/2025 08:40

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Most Reported Problems

The following are the most recent problems reported by Fitbit users through our website.

  1. App Crashing (49%)

    App Crashing (49%)

  2. Online Features (18%)

    Online Features (18%)

  3. Errors (15%)

    Errors (15%)

  4. Website Down (10%)

    Website Down (10%)

  5. Device Failure (5%)

    Device Failure (5%)

  6. Sign in (3%)

    Sign in (3%)

Live Outage Map

The most recent Fitbit outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesLouisville Website Down
United StatesVirginia Beach Website Down
FranceFréjus Errors
United StatesClearwater Online Features
United StatesArlington Errors
GermanyHalle (Saale) Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • tigerrrboy James (@tigerrrboy) reported

    Feel like pure **** just want #Fitbit workweek hustle back @fitbit

  • _toluwanimiod Toluwanimi ‘Pitan (@_toluwanimiod) reported

    @WildestPluto @fitbit Heading over to Garmin by week end if they don’t fix this

  • kivayugimoto Eric Masaki (@kivayugimoto) reported

    @fitbit @Michell58870424 The weekly challenges were the only great thing about Fitbit to use. Who decided that this feature was unnecessary? Maybe now is the time to switch to an Apple Watch, as there is no reason to use a Fitbit anymore. Poor decision Fitbit. 😡

  • fharper Frédéric Harper (@fharper) reported

    @pikacodes Funny enough, I had @orviwan to tone down my approach when I was at @fitbit, even when I had to flip tables, haha. So maybe we can to the same 😜

  • SunriseBiker Michael K Johnson (@SunriseBiker) reported

    @FitbitSupport Should have figured changes out before taking away what every one likes the best. All will be gone by the time you figure it out. Do you know how hard it is to get someone back once they are gone? This bad move will be studied in marking class w/New Coke #fitbitisdead I’m sad

  • crookface PJ (@crookface) reported

    @FitbitSupport @JamieLongman77 Very Poor scraping the challenges will have to get my @Apple watch back out #Rubbish

  • nattytude Nattytude (@nattytude) reported

    The whole of twitter is shouting that #Fitbit is now **** / pointless without challenges and @fitbit @FitbitSupport @FitbitUK aren't listening! Put them back on until you have sorted their replacement!!!

  • Milliemadhatter Jane tyndall (@Milliemadhatter) reported

    @FitbitUK I'm so disappointed!!! Why have you got rid of your weekly challenges? For the last 3 years I've competed against my friends to help build my fitness??? Why?? Are they coming back. Will seriously think about changing to a different brand 😡@FitbitSupport @fitbit

  • AerinRona Aerin Rost-Nasshan (@AerinRona) reported

    @fitbit getting rid of the challenges was a bad move ... I just got premium to play fitbingo 😕 gotta go find another app now thanks

  • scottishwolfie ScottishWolf (@scottishwolfie) reported

    @FitbitSupport is there an issue again with Fitbit synchronisation? Watch working but phone not updating. Tried switching off / on Bluetooth but still nothing. Last time it was a problem at your end & not the only one in family with this issue.

  • Yzee19 Thom Parynik (@Yzee19) reported

    @FitbitSupport Created closed group, have 3 accepted users. Cannot see leaderboard. Android device Galaxy s22, up to date operating system. Please help.

  • amynluv 🏳️‍🌈🎭 amynluv 🦓🥄 (@amynluv) reported

    I got my first @FitBit & am in a really bad mood, so I did the "Reset Your Bad Mood" Mindfulness session. It didn't help at all, because it kept giving instructions to breathe through my nose, which...ALLERGIES...so it just made me more stressed.

  • milliePRP millie (@milliePRP) reported

    @FitbitSupport Need help locating my versa3 watch. I was at hotel and watch has gone missing. Please help. Thank you

  • tlenker Tami Lenker (@tlenker) reported

    @fitbit @Michell58870424 Yes! Please share that the challenges were the only reason most of us didn’t migrate to an Apple Watch years ago. Is Google trying to close down Fitbit? This is definitely the way to do that.

  • cryptom82041910 Elono Fuckomoto (@cryptom82041910) reported

    @FitbitSupport one problem. The hourly activity now shows 1 out of 14. My hourly activity starts at 9 am and ends at 11 pm. It is as if my Charge 5 did not record my hourly activity between 9 AM and 3 PM. oh well.

  • SBHomestead805 SBHomestead805 (@SBHomestead805) reported

    @FitbitSupport @fitbit Your decision to get rid of the weekly Fitbit challenges is the worst decision the company has ever made. The challenges were the only reason I own a Fitbit since 2015

  • KristenGonneau Kristen ❄ (@KristenGonneau) reported

    One of the biggest reasons I stayed with @fitbit was the challenges and sense of community... well now that those aspects are gone I'm going to be looking into a smart watch for suuuure. Poor marketing there @fitbit

  • skzlbs alex/max 🏵 gwd (22/31) (@skzlbs) reported

    @FitbitSupport my device isnt tracking my bpm properly help

  • ASchulz67 Anna Schulz (@ASchulz67) reported

    @FitbitSupport My Versa3 will not turn on, is a dead black screen despite restarting and rebooting. This device is very gently used and worked perfectly up until last night. I was able to restart it last night and it was working all to have it repeat the problem again today.

  • SusanWessinger Susan Wessinger Helton (@SusanWessinger) reported from Lexington, South Carolina

    @fitbit @FitbitSupport I have been trying to resolve an issue for three weeks. I have spoken to three supervisors. The last one hung up and I have been pleasant the entire time. Please help.

  • CarolineBignell Caro 🌻🇬🇧🇪🇺🇫🇷 (@CarolineBignell) reported

    @TheNxtAdventure @fitbit Why fix something when it’s not broken. It’s a shame.

  • grumpycdnman None of Your Business (@grumpycdnman) reported

    Hey @Google please give everyone a VALID reason for killing @fitbit . Just couldn't handle real competition could you? So you buy @fitbit and then killed it. BAD PLAIN BAD. You can't force people to switch to Google WearOS. It sucks. We'll go elsewhere.

  • sunnylove_1 Heather B (@sunnylove_1) reported

    @JMairi @fitbit Mine too. Such a bad move @fitbit

  • OmegaRangerRed Brandon (@OmegaRangerRed) reported

    @marktmccauley @FitbitSupport @DrDCH More like "let me copy and paste this generic canned wording reply because I understand your issues but have no control over changing any of the decisions that is leading this company down the drain".

  • Robbo4MCFC Robbo (@Robbo4MCFC) reported

    @FitbitSupport poor decision to get rid of the weekly challenges. Just set up a closed group with friends but this is pointless. Been with Fitbit years. Won’t be staying for much longer

  • _chrismus Chris (@_chrismus) reported

    @fitbit Removing challenges will go down as one of the biggest corporate self owns. Even if a replacement is in the works, not detailing it before the removal will cost millions in lost revenue imo

  • Penny_P411 Penny.P (@Penny_P411) reported

    Y’all im so serious about my @fitbit challenges. I really wonder who runs these companies cause wtf. Anyways I bet Vonte happy I’ll be getting rid of my watch

  • ladybugxo09 LadyBug (@ladybugxo09) reported

    Since @fitbit and @google decided to **** up and delete what made Fitbit a must have, I've decided to delete and sell my Fitbit and return to Samsung watch. I like it better but Fitbit had those features. Without them there's no point! You've lost a customer @fitbit and lots more

  • difficultfemale amy amy bo baby (@difficultfemale) reported

    Wow @fitbit wtf? The challenges are the only reason why I've invested so much money into these products over the years. Why would you take away something that brought people together? Are you insane? Are you trying to purposely kill this brand? I'll be finding an alternative ASAP

  • ponqiccg Boudicca (@ponqiccg) reported

    @FitbitSupport @DrDCH The community aspect of FitBit was far superior to the devices. I no longer have to wear a Fitbit and an Apple Watch. Fitbit is headed for the trash.