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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fitbit. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fitbit users through our website.
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App Crashing (49%)
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Online Features (18%)
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Errors (15%)
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Website Down (10%)
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Device Failure (5%)
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Sign in (3%)
Live Outage Map
The most recent Fitbit outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Louisville |
Website Down | |
| Virginia Beach |
Website Down | |
 Fréjus |
Errors | |
| Clearwater |
Online Features | |
| Arlington |
Errors | |
 Halle (Saale) |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Get Knitt3d
(@Getknitt3d) reported
@LyndseyCritchle @FitbitSupport There seems to be an issue. It won’t open.
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Dara Smith-MacDonald
(@darathefiddler) reported
@fitbit your app is not working! It closes as soon as you touch it. I checked with friends it’s happening to them too!
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Lyndsey Critchley (McBride) #19
(@LyndseyCritchle) reported
@FitbitSupport Hello, are there any issues reported? Iv updated my phone and the Fitbit app, turned both the phone and Bluetooth on/off and when I click on it, it just doesn’t open…please help
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EnochLight
(@dylanleeday) reported
@FitbitSupport - app is crashing 100% at launch on iPhone 14 Pro Max. Tried deleting/reinstalling and hard reset phone. No good. FIX YOUR APP PLS K THX
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Teresa Nicholson
(@TeresaNic20) reported
@WildKnitter @FitbitSupport Same issue here. Are you using an Iphone as my husbands is working and he is Android
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KimB_2012
(@KimB_2012) reported
@FitbitSupport my app will not open either. I updated, same thing. I restarted my phone, same issue. I even deleted and reinstalled but it still will not stay open. I have an iPhone.
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Rob Vogel
(@vogel) reported
@FitbitSupport adding my voice to the chorus of folks who can't open the app (instant crash, iOS)
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calibama
(@hhgii) reported
@FitbitSupport is there a known issue with the iOS app? Keeps crashing. I reinstalled the app and did a iPhone software update and it keeps crashing.
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Melanie 🏴🐓🧁👀 OTPML.
(@imnotbitterbut) reported
@FitbitSupport what’s wrong with the damned app now??? Won’t open - just shuts down straight away again.
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Charlotte Lisa
(@charlottelisaxo) reported
@FitbitSupport like other people are reporting, the app won’t open. It crashes immediately every time. Tried restarting phone, closing app to reopen etc and nothing seems to help.
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Grapheme-Color Tony
(@TonyImpala1) reported
@fitbit @CorbZ91 Any additional information or a status update on a fix for us?
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Kimberly Mitchell
(@Kdrisi01) reported
@FitbitSupport another day, another issue with the Fitbit app 😒
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Hunter
(@queerboylifts) reported
@FitbitSupport Please will you reply to my DM I’m having the same issue and have tried all of the steps but it doesn’t open
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Alan Lamb
(@alalamb) reported
@FitbitSupport hey your app is crashing repeatedly this morning,you have a problem, please fix it r undo whatever thing you did to cause. Worked fine last night, this morning nothing #fitbit #fitbitfail
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Jacklyn Kaye
(@jackkayephoto) reported
@brodstanaccount @fitbit I’m having the same issue. Phone and are both up to date. Restarted my phone, reinstalled the app etc etc still not working.
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Brenda Achenbach
(@empressbren) reported
@FitbitSupport @Ni5hta I’ve got the same issue this morning. I’ve force quit and restarted the phone. App is still crashing out in the midst of opening.
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Rob Cotton
(@robbadobbadoo) reported
@FitbitSupport has the app gone down? I can’t get it to open
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Alan Lamb
(@alalamb) reported
@FitbitSupport @Ni5hta Don’t you think most of have done, including uninstalling and reinstalling! Please look for a solution other than blaming the users, plenty of report indicating you have a major outage/problem and you cannot address it individually #FitbitDown
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Jordan Brannen
(@jbmedia_art) reported
@RJellyman @FitbitSupport Also, checking my own dashboard, it appears my steps are still being logged despite the App outage, so you may not need to - but do check your dashboard on the website to be sure.
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Riley Clemmings
(@thelavcrown) reported
@FitbitSupport App seems to be down, as reported by others
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WildKnitter
(@WildKnitter) reported
@FitbitSupport My Fitbit app won’t open! I tried deleting and reinstalling it, and rebooting my iPhone, but nothing is working! Is there a known issue with this? #Fitbit
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Ramshackle Pantry
(@NotTheHoff) reported
@FitbitSupport Are you guys having issues today? This morning, on my iPhone 14 pro, my app just started crashing. Tried turning the phone. I updated the app. just a brief flash and then it goes down.
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Shikhar
(@shikharkohli) reported
@FitbitSupport app is crashing on launch on iOS 16.2. pls help
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Keith Irwin
(@kdi2909) reported
@FitbitSupport app not working shuts down immediately after opening
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Jess Partridge
(@JessPartridge3) reported
@FitbitSupport is there an issue with the app for iPhone? I have done an update, I have internet connection but the app screen opens, then closes immediately without opening content
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Deidre Brathwaite
(@DkBInteractive) reported
Is #Fitbit down? My app won’t open @FitbitSupport.
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Jennifer Lynne
(@jeninmsk) reported
@FitbitSupport my Fitbit app won’t launch. I see others are having this issue. I have an iPhone with a fresh restart and clean install of the app that I can’t get back signed into
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Rob Vogel
(@vogel) reported
@fitbit Fitbit started crashing on iPhone when opening it about an hour ago. Rebooted phone and watch and same issue. I saw others are reporting this and just adding my voice to the chorus.
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Lisa DeNicola
(@lisaglick926) reported
.@FitbitSupport There seems to be an issue with your app this morning. App immediately crashes when trying to open. I'm using the app on iOS 16.3.1
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Bibi Riz
(@RizBibi) reported
@FitbitSupport Hiii. Fitbit app kps crashing. Switched iphone off. Deleted app. Reinstalled. Stilcrashin please help