Is Fitbit down?
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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fitbit. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fitbit users through our website.
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Errors (30%)
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Online Features (23%)
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Device Failure (17%)
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Website Down (15%)
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App Crashing (13%)
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Sign in (2%)
Live Outage Map
The most recent Fitbit outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bigastro |
App Crashing | |
 Winnipeg |
Online Features | |
 Onley |
App Crashing | |
| Lakeland |
Device Failure | |
| Cleveland |
App Crashing | |
| South Plainfield |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Charlie Chatz
(@charlie_chatz) reported
@FitbitSupport @fishingchipmunk Same issue with me. Also doesn't sync with my watch. It was working fine this morning.
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Deb Walters
(@DebWalt09832494) reported
@FitbitSupport Error 502 message keeps coming up and can’t sync my versa 2
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Derek Smith
(@NVSmythe) reported
@fitbit very disappointed that you are again removing functionality, ‘sleep score’ and I assume putting it behind your premium service. Also your app update throws an error code every 8 seconds or so.
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Kate Anslow
(@kateanslow_) reported
@tidaljunk @fitbit @FitbitUK I have the same issue!!!!
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Steve Paget
(@stevepaget) reported
@sian41888012 @FitbitSupport Same here. I think it's down.
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Tommy Chill
(@tommychill) reported
@FitbitSupport Both the app and website are down. Any ETA on when they will be available again?
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james derbyshire
(@derbs28) reported
@FitbitSupport is the fitbit app down it won't let me log back in?
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MattRice
(@IAmMattRice) reported
@FitbitSupport hey @FitbitSupport could you please confirm if there’s currently a services outage? Seeing loads of reports on Down Detector of people not being able to login or sync their devices
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Tricia
(@butrish) reported
@FitbitSupport this is the 3rd time in 2 weeks that my Charge 4 stopped syncing with my iPhone 12. I’ve tried to disconnect and repair with Bluetooth and have also reset the Charge 4 twice. Still says trouble connecting to Fitbit.
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Darren Sobels
(@DarrenSobels) reported
Servers down @fitbit uhoh...did you forget to pay the bill?
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Lewis Mann
(@vinyld35tiny) reported
Hi @FitbitSupport I’ve seen tweets from others reporting issues. My Fitbit is syncing to the app on Apple but when I try to load by Get Fit Bingo this week it comes back with a fault. I know you’re working on it, just letting you know of this issue as well. Thanks
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Kirby
(@kdj__h) reported
@FitbitSupport @fitbit @FitbitUK is the Fitbit app down??? I fell asleep and it was fine. Now it won’t sync my watch- I’ve done all the troubleshooting, just uninstalled app, gone back on to log in & set it all up again & it’s the only app that’s not working on my phone.
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Ruthie Brooks
(@rgbrks) reported
@FitbitSupport @lynney_t Still not working says it's unavailable!
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BFRO New Jersey
(@BFRO_NewJersey) reported
@WRDoolittle1 @FitbitSupport Same here. Must be a system wide issue.
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sam
(@thesampattison) reported
@FitbitSupport I haven't been able to sync or access my dashboard for nearly 24 hours now, when are you going to get the problem fixed?
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Toby
(@tobymc666) reported
@_steph_says @fitbit Having the exact same issue. Whole platform appears down, app and web. Getting that app popup and a ‘server error’ on web
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Mike
(@KendallMike) reported
@FitbitSupport can’t log into my app or the website. Can you let us know if there is a problem.
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Debra Rouse
(@DRouseNC) reported
@FitbitSupport I have tried the fix suggested for Bluetooth syncing, and I have even uninstalled/reinstalled the app. I can't sign in on my iPhone 12 or my PC. This is really frustrating.
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Nina 🇩🇴
(@ninapaezz) reported
ffs @Fitbit is down 😭😭😭 Why didn't I search this and save my morning free time??
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Kelly🍋
(@kellylouise96xo) reported
@FitbitSupport is there an issue with the app🥺🥺🥺
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Hannah
(@HannahStubbsF) reported
@FitbitSupport is the app currently down? My Charge 3 doesn’t sync now despite it syncing yesterday
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Sean Soh
(@Sohy) reported
@FitbitSupport @katwhit921 Cannot even login
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Niiamh Keogh
(@StunahKeogh) reported
@katwhit921 @FitbitSupport same issue for me
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Twiggy
(@rjsbabe) reported
@FitbitSupport can't access the app. Logged me out & won't let me login.
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Kathy
(@kathyjx1) reported
@FitbitSupport @katwhit921 Me too. App is not working. Says it is unavailable. I will try again in a few hours.
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Sherry
(@smyliesher) reported
@FitbitSupport Suddenly unable to pair my Inspire 2 to my Pixel 4 XL - it's been working fine until today. I can see it on my list of pair-able devices, but it does nothing when I click it. Help 😭 Also unable to log into the app.
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Megs_Cally
(@megan_cader) reported
@FitbitSupport You can go and find my details OR we can address this issue right here, I have nothing to hide. My 2 year warranty expires in November 2021! Why is my issue not being resolved? Why should a customer accept faulty devices, 2 of them refurbs? Is this how you treat customers?
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apple shampoo 😮
(@appleshampooID) reported
@fitbit Your **** is down
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Teresa Gibson
(@gibsonta) reported
@FitbitSupport @fifth_thirty Hoping that’s the cause of the issue I’m having. The only thing that will show on my dashboard is Sleep. No data of any type for previous days, and each time I’ve tried syncing, it changes the sleep data for last night. I updated my app and restarted phone. Same issue remains
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Peter Lenz
(@PeterLenz27) reported
@FitbitSupport Sounds like your servers are down. Fitbit won't sync, can't log in, etc.