Fitbit status: device issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Fitbit users through our website.

• Errors (40%)
• App Crashing (20%)
• Device Failure (16%)
• Online Features (8%)
• Sign in (8%)
• Website Down (8%)

Live Outage Map

The most recent Fitbit outage reports came from the following cities:

City	Problem Type	Report Time
Issoire	Errors	11 days ago
Dillenburg	Errors	11 days ago
Paris	Website Down	21 days ago
Bigastro	Sign in	1 month ago
Gilbert	Online Features	1 month ago
Reutlingen	App Crashing	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FINN JOAN (@Joan_techz) reported 48 seconds ago

  @DanielleGillie5 @FitbitSupport Send me a Dm for help

• 
  Kristin Mulvenna aka We Love You Austin (@kcsizzle) reported 2 minutes ago

  @FitbitSupport Are you going to fix the bug from March 2026, for the calorie deficit issues …

• 
  Danielle Hartley (@DanielleeH23) reported 3 minutes ago

  @Zoe24354074 @FitbitSupport Having this problem also been like it for weeks so annoying is yours sorted yet?

• 
  Dennis Lokey (@DennisLokey) reported 7 minutes ago

  @FitbitSupport Over the last week my Fitbit logs my exercise twice for some reason. What is causing this and how do I fix it?

• 
  christine (@yankeegirl51680) reported 10 minutes ago

  Need a new watch asap 🤬 I hate the new google app with Fitbit. When u have health issues and need information more accessible and u make it garbage for those of us already suffering @FitbitSupport

• 
  Matthew Halmshaw (@matthewhalmshaw) reported 11 minutes ago

  @FitbitSupport Hi guys. I'll contact @EE too but but the battery life has taken a real nose dive the last few weeks. Perfectly fine for 8 months or so and now the battery life is really bad

• 
  ᗩᑎᑎE (@SrslyStressed) reported 12 minutes ago

  @FitbitSupport why doesn’t the activity on my Fitbit show the same activity on my phone app? I’ve tried shutting it down, syncing but my hourly move goals don’t match up

• 
  Jessica Young (@Jessicayoung_99) reported 12 minutes ago

  @bookishbish @FitbitSupport Day 8 for me since this issue popped up

• 
  Sharing King (@barn_burn) reported 14 minutes ago

  @FitbitSupport over an hour on a call and it gets disconnected! Over 28 minutes of hold all for new Fitbit Air tracker that doesn’t charge or light up or vibrate and your rep is telling that this is a known issue for a product that was released a couple days ago? No beta testing?

• 
  Simon Atherfold (@Grumpysworld1) reported 19 minutes ago

  @FitbitSupport It won't let me! I press the envelope, the screen flashes and that's it. I'm getting frustrated now, I use this Fitbit to monitor my heart, I have Atrial Fibrillation. Is there an email address I can send something to? Please help me I need this.

• 
  Ryan Linville (@Linville34) reported 23 minutes ago

  Ever since @Google bought @FitbitSupport the app & everything about it has turned to ****. May be time to try Apple, again.

• 
  Mikko Tuomela (@mikkotuomela) reported 26 minutes ago

  @FitbitSupport Hello. I don't see anything relevant to this issue on that page. It is only about connecting them, not troubleshooting after they have been connected. What would be great is if FitBit would tell during exercise whether it is recording properly or not.

• 
  Tim Hackett, Elder (@timmassage) reported 26 minutes ago

  @FitbitSupport This is the last Fitbit I will own. Every one of them has been trash. I followed directions and still cannot get the screen out of dark mode. Same for the previous 2. Yesterday the band broke off while I was taking it off my wrist. Really? Have some pride

• 
  Harikrishna (@_harikrishna_) reported 27 minutes ago

  Hey @FitbitSupport My Versa4 is stuck on the "Connected" screen. I've tried restarting the device and I get the same issue every time. How do I fix this?

• 
  Sara (@Plant1Sara) reported 35 minutes ago

  @FitbitSupport still app notifications etc blank - been a while now like everyone else - app and new Fitbit not working effectively- brand new because of the app issue not fit for purpose - when is it fixed - spoke to support got nowhere

• 
  Jessica Young (@Jessicayoung_99) reported 36 minutes ago

  @bookishbish @FitbitSupport Day 8 for me since this issue popped up

• 
  Stephanie McCrae (@smccrae13) reported 38 minutes ago

  @FitbitSupport is there a known issue with syncing at this time? I have hit all my active hours in my device but they are not showing in the app?

• 
  ₱Ɇ₵Ø₴ⱤØ฿ (@pecosROB) reported 39 minutes ago

  Hey @fitbit @FitbitSupport why is the food section acting retarded all of a sudden again?? FIX THE ******* APP

• 
  Kelli Bachman (@kabachman) reported 40 minutes ago

  @FitbitSupport fitbit pixel is TRASH. After the last update it barely works. @fitbit

• 
  Posing for Pink (@PosingforPink) reported 41 minutes ago

  @bookishbish @FitbitSupport #same but @FitbitSupport is never helpful, just spits out an auto-response of useless “troubleshooting” steps for users when it’s their known system error.

• 
  Kristin Mulvenna aka We Love You Austin (@kcsizzle) reported 44 minutes ago

  @FitbitSupport Are you going to fix the bug from March 2026, for the calorie deficit issues …

• 
  JC5412 (@JC5412154088) reported 46 minutes ago

  @FitbitSupport @Google After more then a decade using Fitbit watch for GPS tracking of my (hundreds) of exercise, I inform you that I am leaving the brand. On my Sense 2, the GPS is since beginning of the year total garbage. You screwed up. ByeBye

• 
  Lily Sydorenko (@LilySydorenko) reported 47 minutes ago

  @FitbitSupport Hello, my Versa 3 watch started to get very hot after the update. It says "very hot" and turns off, making it impossible to use. Please help.

• 
  Rakesh R (@rakeshmoorthy) reported 48 minutes ago

  @GoogleIndia I have an in-warranty Fitbit that is not working and there seems to be no way to claim the warranty. What do I do? @FitbitSupport @FitBitIndia

• 
  jiminiowa (@jimmyd108) reported 49 minutes ago

  @FitbitSupport loving the new app. But I can’t locate where to input weight & fat percentage. Help!

• 
  Seebee (@SeebeeNarra) reported 51 minutes ago

  @Google @FitbitSupport @google Are you aware how bad the Fitbit app is now, since the transition to Google Health?

• 
  jiminiowa (@jimmyd108) reported 52 minutes ago

  @FitbitSupport loving the new app. But I can’t locate where to input weight & fat percentage. Help!

• 
  Danielle Gillieron (@DanielleGillie5) reported 55 minutes ago

  @FitbitSupport I can’t change to my Google account as it says I have my child on my account but I don’t . Please can u help me delete her so I can switch to Google

• 
  Brad Newman (@bradmnewman) reported 57 minutes ago

  @clevermonkey93 @FitbitSupport Same issue here. Just sent a DM.

• 
  LebowskiAchiever (@VPapillon7) reported 58 minutes ago

  @awalmartparking @FitbitSupport @googlehealth When Google changed so much of the original Fitbit app i just switched to an apple watch, which doesnt mean their app is better its trash but at least its synced to my phone :/ RIP FitBit app