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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fitbit. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fitbit users through our website.
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Errors (33%)
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Online Features (22%)
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Device Failure (17%)
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Website Down (15%)
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App Crashing (11%)
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Sign in (2%)
Live Outage Map
The most recent Fitbit outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lakeland |
Device Failure | |
| Cleveland |
App Crashing | |
| South Plainfield |
Online Features | |
| Tucson |
App Crashing | |
| Guilford |
Device Failure | |
 Brest |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Josie Blevins
(@JosieSeitz) reported
@fitbit Are you aware of the Fitbit issues today? I am having problems and many other people on Twitter are posting problems. It doesn’t stay open. I removed the app and reinstalled it. I shut down my iPhone many times. I turned off Bluetooth many times. HELP!!
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Katie Wakenshaw
(@katiewakenshaw) reported
@AustinP39032121 @FitbitSupport Myself and my friends are having the same problem. Seems to be an issue with the Fitbit app
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Andrew Mayo
(@Andy_Mayo) reported
@SiobhanAliperto @FitbitSupport Same here. Many complaints on help forum as well. Crickets(no responses) on forum as well as this thread from Fitbit support. They should AT LEAST acknowledge that there is an issue...
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Allison Thom
(@Allison3318) reported
@FitbitSupport @fitbit Looks like the app is down again. Any eta on when it will be back?!
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John Weber 🍷☕
(@jdubfla2) reported
@FitbitSupport fitbit is down again. I’m shocked.
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powellAllen
(@AustinP39032121) reported
@FitbitSupport Hello I have an iPhone SE Max running iOS 16.3.1 and I have tried to open Fitbit app today and all it does it is keep crashing and closing. Apple recently did an update so do not know if this causing an issue. Please can you advise I have tried turning off and on.
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Shelby Collins
(@ShelbyNCollins) reported
@thomsimonson @fitbit @FitbitSupport They are down for maintenance, I was told.
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Walt Dickerson
(@cyclewalt) reported
@thomsimonson @fitbit @FitbitSupport Same with mine. I guess I'm keeping the Fitbit charged and accumulating steps until they fix this.
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ORDuckGirlFan 🇺🇦🦆💚💛
(@ORDuckGirlFan) reported
@Chilangles @willsWords @FitbitSupport If I held my finger down on the app, then hit Track Exercise, the app would open so I could log out & do this wifi trick.
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Sharon Johnson
(@knifeforkspoon1) reported
@FitbitSupport @Asot013 I have the same problem - fixes not working either. When will this be resolved?
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Tazeem Ansari
(@tazeemansari) reported
@FitbitSupport Fitbit app keep crashing on my Iphone. I've seen thousands of users are impacted by this issue. #FitbitDown
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Moker
(@MokerKQ) reported
@FedUpBrit2022 @FitbitSupport Same issue here as it seems many people are having today
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John Kelly
(@johnjmkelly) reported
@fitbit It’s so obvious that Google are purposely killing off @fitbit. Removing Deezer, challenges and clearly making the app more buggy. Buy the competition and destroy it. We all see it @Google. When Fitbit finally implodes, I’ll 100% NOT be buying a pixel watch.
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Andrew Mayo
(@Andy_Mayo) reported
@FitbitSupport your app on ios is not functioning. Check the community forums. Many users reporting that app opens and closes immediately. Some have to launch it 5+ times. This is a serious problem that needs a response. 4+ hours for me
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Jeffrey Phelan
(@jsphelan) reported
@FitbitSupport @LaurieTrent Looks like overnight update of iPhone to 16.3.1 has broken the #fitbitapp
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Fred Godfrey
(@freddddyg) reported
@FitbitSupport @LaurieTrent You need to get it together. The issue is bigger than that.
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Colleen Rybak
(@RybakColleen) reported
@FitbitSupport @JessicaMcPike1 Only took 4 or 5 hours to figure out it’s on your end and not a user problem. How about some sort of post on your twitter account(s) rather than everyone having to think it’s them?
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Alan Lamb
(@alalamb) reported
@FitbitSupport you are working on the syncing and crashing problem, right. Pretty quiet on my end and blaming each individual is not helpful for you or them. #Fitbit #FitbitDown #fitbitfail
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Cathy Bridge
(@Cathy_Bridge1) reported
@FitbitSupport Hey Fitbit it’s you not us. Can you give an update please on when you guys can fix? I’ve tried all avenues and nothing works. iOS is up-to-date also.
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#CancelStudentDebt
(@ludlow163) reported
@FitbitSupport I’m having same issue as others and sent a DM a few hours ago, no reply yet.
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Carole Ludlow Mooney
(@LudlowCarole) reported
@FitbitSupport my Fitbit app won’t stay open it just flashes on for a second then shuts down I have deleted the app and reinstalled but it’s still happening. Also my Versa Lite went off and won’t recharge
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Maria McDoodle
(@MariaMcDoodle) reported
@FitbitSupport @reallytired123 Hi @FitbitSupport , same crash issue. Closed all apps, restarted my phone and FitBit still auto crashes when attempting to open. iPhone 14 Pro on iOS 16.3.1
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Zein Virani
(@ZeinVirani) reported
@FitbitSupport Ok. So what’s the fix ETA?
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Katie Wakenshaw
(@katiewakenshaw) reported
@FitbitSupport @LaurieTrent Hi @FitbitSupport, the problem isn’t with the iOS software it’s your app. I haven’t done the new update yet and experiencing the same issue as my friends who have. We all have different phones.
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Chris Dwan (he / him)
(@fdmts) reported
Bummed that despite @fitbit’s claims of water resistance to 50m, my Charge 5 is dead after a brief dip in the ocean. Impressed and baffled that it seems to have also broken the app on my phone. That’s a mystery to me. Anyway don’t take your tech in the ocean. @FitbitSupport
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Laura
(@laurawegner) reported
@FitbitSupport there are issues with your app for multiple people on your side. Please fix the problem, I can’t open the app because it keeps crashing.
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Its_JennyyBean
(@its_JennyyBean) reported
The Fitbit app is down it seems. Keeps crashing before it even opens. @FitbitSupport I've already force closed, turned off Bluetooth etc. Any news? @fitbit @FitbitUK #FitbitDown
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Jackie Tardy
(@jstardy) reported
@FitbitSupport my iPhone app keeps crashing this morning (US EST) and uninstalling and reinstalling doesn't solve the issue. Please help.
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Alan Lamb
(@alalamb) reported
@fitbit you are working on the syncing and crashing problem, right. Pretty quiet on my end and blaming each individual is not helpful for you or them. #Fitbit #FitbitDown #fitbitfail
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Beatrice✨
(@beatriceeking) reported
@FitbitSupport my app is continuing to crash after deleting and re downloading the app, and restarting my phone