Is Fitbit down?
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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fitbit. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fitbit users through our website.
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Errors (25%)
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Online Features (23%)
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App Crashing (23%)
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Website Down (14%)
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Device Failure (13%)
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Sign in (4%)
Live Outage Map
The most recent Fitbit outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Barrow in Furness |
Website Down | |
 Elyria |
Online Features | |
 Mulhouse |
Website Down | |
| Livingston |
Errors | |
| Villeneuve-d'Ascq |
Device Failure | |
| Waterford |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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distinctpath2
(@DistinctPath2) reported
@karengking @FitbitSupport Server issues
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👽👻Kendra L. Saunders 👑🦄
(@kendrybird) reported
@FitbitSupport I can't access the app at all! It has been buggy for days, but now I can't even get into it. I installed the latest update, and still nothing :( HELP!!
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Bluestreak
(@BluestreakBTHR) reported
@FitbitSupport why do I need to connect to a remote server to sync the thing on my wrist with the thing in my pocket?! Let the damned thing a-sync to the backend. What the hell! #FitbitFail #Fitbit
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Mike Creamer
(@mcreamer56) reported
@FitbitSupport is your website down?
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That Upside Down Bear Cher 🐻
(@chercolvin) reported
@FitbitSupport your app is completely unavailable, not just the dashboard. I'm trying to pair my Fitbit with my phone again and can't because the app is totally down. Has been since yesterday evening.
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Srivathsava
(@spaidakula) reported
@FitbitSupport What is wrong with fitbit app I can't sign in
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Chelsea
(@_ChelsMatthews) reported
@Tdriin @FitbitSupport Having the exact same issue!
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Donna Palumbo
(@DonnaLaVanda) reported
Anybody else's @fitbit app down?
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Karl Raymond
(@karl_raymond) reported
@JustJSK2 @FitbitSupport I’m having the same problem. I never realized how many times I use this app now that I can’t. I hope they fix things soon.
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Swilley Swanson
(@swilley_swanson) reported
@FitbitSupport Still down? Couldn’t sync - deleted app and reinstalled and now can’t log in. Please advise
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Arsenal ANØØP
(@ArsenalAnoop) reported
@FitbitSupport @LilyMarie84 Mine is down too...What's the downtime?
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distinctpath2
(@DistinctPath2) reported
@Newfie_Star @FitbitSupport It’s down on their end
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Stefany Cardenas
(@StefanyMercedez) reported
@FitbitSupport It's the app as well. It keeps informing me that "Fitbit is unavailable. Please try again later." I use my fitbit to maintain healthy sleep patterns, and the app being down really threw that off. Bummer.
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Rebeca Polo
(@rebesnow) reported
@FitbitSupport Have been having trouble with bluetooth syncing for a few days now, and now the app says "servers down". Any maintenance going on that we should know about?
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Foodlady
(@LemanskiMona) reported
@FitbitSupport So this is day 2 of the problem? Any timeline?
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Nicolas Herman
(@NicolasXHerman) reported
@FitbitSupport any ETA with your server outage ? Thanks
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WeepingAngel
(@palawalla1) reported
@FitbitSupport needs to admit they have a system wide problem and fix it.
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LivingLifeTake2
(@life_take2) reported
@jenni_tracy @FitbitSupport Having the same problem this morning. My morning routine all out of sorts now....I’m going back to bed 😜
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Ellie Woods
(@TheBookCaster2) reported
@Newfie_Star @FitbitSupport hi! from what Im seeing on twitter, there seems to be something wrong on fitbits end of things (a server outage, I believe, but I could be wrong).
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Beeker
(@davidbicha) reported
@FitbitSupport What's the status? I can't sync now with the dashboard down. First world problems! :)
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distinctpath2
(@DistinctPath2) reported
@Ruthi389 @fitbit Their servers are down
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Ralph Giangregorio
(@rockinralph098) reported
@fitbit @FitbitSupport Roll back your latest changes because Fitbit is down! Can't log in or sync or anything.
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Larissa
(@almost_larissa) reported
@FitbitSupport is the server down? cant log into my app or connect other apps like strava. Based in South Africa
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Janina R. Williams
(@Yawningbug) reported
@DonnaLaVanda @fitbit Yeah, I just called. The server is down. 2 hours to fix.
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s a m crone
(@s_a_m_crone) reported
@FitbitSupport What is going on? Fitbit app seems broken. Restarted devices, installed app updates and.... Nothing!
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Chris Skinner
(@cjs2000) reported
@FitbitUK @FitbitSupport looks like something is broken. Server errors repeatedly. Nothing works.
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Lizabeth Loves the Ocean 🌊🌍😷💙
(@LizBell9) reported
@FitbitSupport Hi! Woke up this morning, and nothing would sync. I unpaired my bluetooth connection, as per directions on the app. Now I can't reconnect, and further, the app has a server error? What do I do? Help, please!
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Janu kumar
(@JanuKumar93) reported
@FitbitSupport @GoodremFan @FitbitSupport hey! I am having the same issue! :(
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Connie
(@lola00555) reported
@FitbitSupport Redownloaded the app because it wouldn't connect and now be server is unavailable
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Juliette Jones
(@JulietteJones33) reported
@tweeva70 @FitbitSupport Every time the android app and the online dashboard go down the only way I can sync is by using the app from the Microsoft Store on my Windows 10 laptop. I can sync through that today, but nothing else. Fitbit has been in the game too long to have so many problems.