Fitbit

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Problems in the last 24 hours

The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Fitbit Outage Chart 12/01/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by Fitbit users through our website.

  1. App Crashing (58%)

    App Crashing (58%)

  2. Online Features (15%)

    Online Features (15%)

  3. Website Down (8%)

    Website Down (8%)

  4. Errors (8%)

    Errors (8%)

  5. Device Failure (7%)

    Device Failure (7%)

  6. Sign in (3%)

    Sign in (3%)

Live Outage Map

The most recent Fitbit outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
CanadaVermilion Bay Errors
United StatesCedar Rapids App Crashing
United StatesToms River Online Features
United StatesVancouver App Crashing
United StatesOlympia Online Features
United StatesParkland Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • dmb5_libra dmb5_libra (@dmb5_libra) reported

    @caseypicker @fitbit @FitbitSupport It's not just you. Seems like they just did a quick fix yesterday.

  • KenNapp Ken Napp (@KenNapp) reported

    @FitbitSupport I had this issue yesterday did 15 resets deleted app and so forth - after 4 frustrating hours it started working. Today back to the same mess. Help

  • PaulNota86 Paul Nota (@PaulNota86) reported

    @FitbitSupport down again, I see? What’s the point of me paying for the premium service if it doesn’t even work properly?

  • Meredith4kids Meredith (@Meredith4kids) reported

    @FitbitSupport Same issue is back this AM

  • AdentroTrans Adentro Translations (@AdentroTrans) reported

    @FitbitSupport The issue has REAPPEARED, so apparently whatever you fixed yesterday broke again today. Please find a permanent solution to this!

  • mestgrl Alexandria (@mestgrl) reported

    @FitbitSupport It’s down…AGAIN

  • atasteofme Cecilia Hersler (@atasteofme) reported

    @FitbitSupport experiencing same issue as yesterday again…

  • colby_locke Colby Locke (@colby_locke) reported

    @fitbit you’re down again….

  • judy4957 JudyLinder (@judy4957) reported

    @FitbitSupport Still not working properly.

  • sweetReaper Daevil (@sweetReaper) reported

    @caseypicker @fitbit @FitbitSupport Same issue today

  • teejay814 sarcastic brunette (@teejay814) reported

    @FitbitSupport - My FitBit app is down again, just like yesterday. Nothing showing bug calories in the app again. Tell me why I shouldn’t replace it with an Apple Watch at this point???

  • BonMuss BonnieC 🐝🇺🇦🌻 (@BonMuss) reported

    Anyone who has a Fitbit still having problems after the app outage yesterday? My Versa 4 still only has 2 tiles displayed. I’ve followed all recommendations to rectify this but nothing’s working @FitbitSupport

  • iAmMe1980s Someone (@iAmMe1980s) reported

    @FitbitSupport It’s doing it again. The issue from yesterday is now an issue again. What’s ETA of a solution? @FitbitUK @fitbit

  • HollyJadeCarter Holly G (@HollyJadeCarter) reported

    @FitbitSupport hello, you app has gone down again. Same as yesterday

  • EBambagioni Elena B (@EBambagioni) reported

    @fitbit issue is not fixed !!!

  • GG_Regence Georgette (@GG_Regence) reported

    The @fitbit app is down again? Did you all lay off tech support in favor of boosting corporate salaries?

  • PeterBancroft Peter Bancroft (@PeterBancroft) reported

    @FitbitSupport down again?

  • sportstergirl64 Robin Thomas 🇨🇦 (@sportstergirl64) reported

    @FitbitSupport Same issue with mine again this morning (as was yesterday’s issue with mine) - not syncing…

  • thedevilstuna thedevilstuna (@thedevilstuna) reported

    @caseypicker @fitbit @FitbitSupport Yep same problem as yesterday which started around the same time, someone has messed up big time.

  • Gillian73 ♡ GILLY 💜 (@Gillian73) reported

    Down again #fitbit @FitbitSupport exactly the same issues as yesterday. Beyond a joke this!

  • blarmour525 Barbie Armour (@blarmour525) reported

    @FitbitSupport Mine is not resolved and still will not sync, tells me error.

  • mari_annePDX MariAnne (@mari_annePDX) reported

    @fitbit I feel like I’m in the movie Groundhog Day - right now same problem as yesterday. Fitbit won’t sync

  • mikewoosong Mike (@mikewoosong) reported

    @FitbitSupport Not working again

  • 40Guys Fitness Over 40 for Guys (@40Guys) reported

    @fitbit You need to fix whatever you broke because as a Premium user I’m about to cancel. Simple tip, test updates before you push them out.

  • StaciWeinschenk Staci Weinschenk (@StaciWeinschenk) reported

    @FitbitSupport my app is still not working and I’ve sent several private messages with no response! Please help!

  • teejay814 sarcastic brunette (@teejay814) reported

    @FitbitSupport My FitBit app is down again, just like yesterday. Showing nothing but calories. It was working fine last hour. Tell me why I shouldn’t replace it with an Apple Watch at this point???

  • AdentroTrans Adentro Translations (@AdentroTrans) reported

    @FitbitSupport NOPE. Issue is back, same as yesterday, app looking weird and missing stats, Versa not syncing. Exact same thing as before. Please find a permanent fix for this, I’ve just exercised and it doesn’t sync with the app! 😡

  • alacqua_joseph four seasons joe (not the hotel) (@alacqua_joseph) reported

    Looks like Fitbit app is not working again today, right at 8:00 AM ET @FitbitSupport

  • socomjon John Murray (@socomjon) reported

    @FitbitSupport I’m still having an issue with my Versa 2. It started functioning correctly last night but now it’s messed up again 😥

  • gcat2007 Hammer (@gcat2007) reported

    @FitbitSupport @FaustianPacts Hey guys, I think the problem is back. Almost the exact same time as yesterday.