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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Problems in the last 24 hours
The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fitbit. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fitbit users through our website.
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App Crashing (58%)
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Online Features (15%)
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Website Down (8%)
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Errors (8%)
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Device Failure (7%)
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Sign in (3%)
Live Outage Map
The most recent Fitbit outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Errors | ||
| App Crashing | ||
| Online Features | ||
| App Crashing | ||
| Online Features | ||
| Errors |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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witch king of a three block radius in avondale
(@samalcarez) reported
@Ben_ben_s @fitbit No, you seem like a real piece of ****!
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Steve Hallock
(@thestevehallock) reported
@FitbitSupport Is this issue happening again??
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iamian16
(@iamian16) reported
@FitbitSupport I did. You have had 344 votes over 14 months so you've had plenty of time to do a software upgrade to DD/MM/YY or even MMM-DD across all clock faces. I reckon you've got no intention of fixing this ethnocentric bias. Very poor customer service fitbit.
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Ryles
(@PocoCanuckfan) reported
@Ben_ben_s @fitbit Fat and fit don't rhyme you dumb ****
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LetsGoBrandon
(@Ben_ben_s) reported
@mrgoodopinions @fitbit No all fatties should be locked down to stop the fatness spreading. 2 weeks to flatten the tummy.
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LetsGoBrandon
(@Ben_ben_s) reported
@kokorozek666 @fitbit No all fatties should be locked down to stop the fatness spreading. 2 weeks to flatten the tummy.
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LetsGoBrandon
(@Ben_ben_s) reported
@jr_allred @fitbit Most of them, I had some help with the last bit
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Isaac Rabinovitch
(@isaac32767) reported
@HPS_Vanessa @FitbitUK @FitbitSupport My bad, I misread your complaint. I'm used to wearable devices, like Google Watch, that only support phone syncing, not computer syncing. Is phone syncing not practical for you?
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LetsGoBrandon
(@Ben_ben_s) reported
@dumbgoblinbaby @fitbit No twitter good, humans bad.
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Thomas Brown
(@pupbrown1) reported
@FitbitSupport Just hit the 6 months today and still be told they can't see why it hasn't gone through. Have rang the recall company and fitbit 10times over the 6months with zero help. This is a complete scam of a company!
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LetsGoBrandon
(@Ben_ben_s) reported
@CeeDeeWai @fitbit No all fatties should be locked down to stop the fatness spreading. 2 weeks to flatten the tummy.
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Lanette williams
(@Badgirlnette) reported
@FitbitSupport I can’t with y’all anymore y’all don’t help with anything I’m so disappointed smh
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🧄🍞
(@dulce_muse) reported
@MP2TheGreat @mochastarebb @fitbit What ******** do you think the ad is implying she's doing if not trying to lose weight
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LetsGoBrandon
(@Ben_ben_s) reported
@whynotyeaha @fitbit No send help, lots of angry fatties
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landon
(@LD89686410) reported
@Ben_ben_s @fitbit Hey, no problem jackass!
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leroy muhs
(@Vortell3) reported
@FitbitSupport Garbage support... Force me to give email and then when I make a new one they refuse to believe it's real
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Eric J. Mora
(@ericjms) reported
@FitbitSupport Hi FitBit. Having total meltdown of sync issues with my Versa 2. I know my way around tech, so, it's making it frustrating. Please help!
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LetsGoBrandon
(@Ben_ben_s) reported
@ApartmentWitch @fitbit No all fatties should be locked down to stop the fatness spreading. 2 weeks to flatten the tummy.
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Dr Vanessa is inside the house
(@HPS_Vanessa) reported
@FitbitSupport Your DM doesn’t address the issue: I can’t synch with phone. I bought a new device from you on the understanding I could use Fitbit connect. It’s been out of the box barely 4 months and you’ve bricked it by removing support for a whole platform, and made no attempt to reach out.
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Lavern Spicer (not parody) 🏐
(@FreedomPosting) reported
@phenomemenon @fitbit @shareefa_J Me too, because I'm gonna **** your dad so hard tonight, his name is gonna be to changed 9.1
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LetsGoBrandon
(@Ben_ben_s) reported
@logophobe @fitbit No all fatties should be locked down to stop the fatness spreading. 2 weeks to flatten the tummy.
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LetsGoBrandon
(@Ben_ben_s) reported
@SDimuantes @fitbit I've angered a lot of fatties, send help.
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Annie
(@annieraeee) reported
@FitbitSupport hey! I’m having trouble with my Fitbit. 5 day trip to Malta from UK. Daylight savings adapted fine but my watch is now appearing to be stuck one hour ahead. I’ve synced it, checked for software updates etc and nothing is working…
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who am I
(@PubStorck) reported
@FitbitSupport @MrBuff22 Same problem here too with a Charge 5. All previous data has gone too
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(((LK)))
(@MrBuff22) reported
@FitbitSupport @StephenRodin1 Same problem so it’s obviously on your end
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Adam Graves
(@Mrgravesrants) reported
@memorie_holiday @fitbit @FitbitSupport i started to reboot mine daily. it either didnt track my heart rate right and some other stuff. rebooting it should help.
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BriggyTweets also I'm gay
(@BriggyTweets) reported
@Ben_ben_s @fitbit What ******** kind of carbon monoxide poisoning produces this kind of thought? Of course they'd market their fitness device to people who aren't ******* fit but are trying to get fit that is 90% of their customer base. What about this is woke you ******* idiot
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LetsGoBrandon
(@Ben_ben_s) reported
@homunculusdick @fitbit No all fatties should be locked down to stop the fatness spreading. 2 weeks to flatten the tummy.
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fiveevilsorfewer
(@devslashkev) reported
@FitbitSupport For the record I've DM'd Fitbit and will report their solution to this design problem.
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LetsGoBrandon
(@Ben_ben_s) reported
@communistpitbul @fitbit No all fatties should be locked down to stop the fatness spreading. 2 weeks to flatten the tummy.