Fitbit

Is Fitbit down?

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Problems in the last 24 hours

The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Fitbit Outage Chart 03/26/2026 00:40

At the moment, we haven't detected any problems at Fitbit. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fitbit users through our website.

  1. Device Failure (28%)

    Device Failure (28%)

  2. App Crashing (24%)

    App Crashing (24%)

  3. Online Features (16%)

    Online Features (16%)

  4. Website Down (12%)

    Website Down (12%)

  5. Errors (12%)

    Errors (12%)

  6. Sign in (8%)

    Sign in (8%)

Live Outage Map

The most recent Fitbit outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceParis App Crashing
GermanyKöln Online Features
NetherlandsRotterdam Errors
United StatesLincoln Website Down
United StatesClermont Sign in
United KingdomIpswich Device Failure
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • jazzchiq 𝔇𝔞𝔫𝔞-𝔏𝔶𝔫𝔢 𝔉𝔦𝔰𝔥𝔢𝔯 (@jazzchiq) reported

    @FitbitSupport Fitbit down? Website down? App down?

  • ibenunot Ben Crabtree (@ibenunot) reported

    @FitbitSupport @coffeeandcats89 So, with your servers down...sync between the phone and device doesn't work? Sounds like a design flaw. Versa 3

  • johnb76johnb John (@johnb76johnb) reported

    @FitbitSupport Uninstalled and reinstalled app, says no internet connection. Tried WiFi and using my data now it says cannot reach server. Go to the website to log in and it says server error.

  • leahchapman5 Leah (@leahchapman5) reported

    The @fitbit app update has made my app unusable 👎🏻 won’t log my calories or water intake, and won’t sync to my watch so please @FitbitSupport fix it

  • AurorAnneL Aurore (@AurorAnneL) reported

    @FitbitSupport @Be4rdedBrother Oh, cool...I thought it was coming from my phone. Last synched at 9 this morning (French time), and every time I want to pair, the app shuts down :( Guess I'll just have to wait of it's from your side !

  • SandyPa60500762 Sand Paul (@SandyPa60500762) reported

    @FitbitSupport New charge4 device arrived today, trying to do initial setup - ‘oops server error’! Great start @FitbitSupport @FitbitUK !!!😡😡😡

  • AllenaT Cat (@AllenaT) reported

    @reconnreport @FitbitSupport It's down: (

  • jodichil Jodi Childers (@jodichil) reported

    @FitbitSupport I can't sync my fitbit anymore? I tried turning it on and off. Reset up bluetooth it's not working.

  • maros177 amar.hz (@maros177) reported

    @FitbitSupport hi..i want to know why i can't pairing and log in to my fitbit account today..it shows server error?

  • LilyMarie84 LilyMarie (@LilyMarie84) reported

    @tweeva70 @FitbitSupport Same here!! Nearly every time I update the app I have some sort of trouble with it.

  • hendo7d David B Hendo (@hendo7d) reported

    @FitbitSupport What’s the problem with Fitbit now!? I can’t log into my account!

  • renepower René Power (@renepower) reported

    Is @fitbit app down? @FitbitSupport UK iphone not updating on 4G or Wifi

  • rockets9394 Rockets Sean (@rockets9394) reported

    @FitbitSupport @CycleKam I'm having the same issue now. I'll try back later.

  • Lorryolly Lorraine Ripley (@Lorryolly) reported from Darlington, England

    @FitbitSupport I have just updated the app and I can no longer sync. I uninstalled the app the re installed now I can no longer log in 😢 send help!

  • Acrylic_J Josh Morris (@Acrylic_J) reported

    @FitbitSupport Fitbit & coach apps seems to be down. Just did my first 2 workouts on Fitbit Coach after paying for it... really hope this will sync to the app once its back online... Charge 4 wont sync either

  • dianas1968 Diana Shanks (@dianas1968) reported

    @FitbitSupport Unable to sync my Fitbit versa 2. App keeps crashing out. Updated the app and nothing has been solved. Have repeatedly forced close and restarted my phone and restarted Fitbit. Nothing works. Is there an ETA on the server problems being fixed?

  • louiserousell15 Louise Rousell (@louiserousell15) reported

    @FitbitSupport Can’t place an order on your website, is this because your having server issues?

  • Sokkarie Ayman Sokkarie (@Sokkarie) reported

    @FitbitSupport Server down. Couldn’t log back in.

  • Cufkie Amirale Cufckie (@Cufkie) reported

    @tidaljunk @fitbit @FitbitUK Same issue here, the servers are down.

  • LilyMarie84 LilyMarie (@LilyMarie84) reported

    @FitbitSupport I had no trouble yesterday, but today I cannot sync my charge 4, nor can I get on the website to do live chat.

  • CookingQuidnunc Cooking Quidnunc (@CookingQuidnunc) reported

    @FitbitSupport — your app is broken after the update!! Can’t log in.

  • sam_waldo Sam Waldo (@sam_waldo) reported

    @FitbitSupport Just got two fitbits in the mail, but impossible to create accounts or do anything at all! Should I just return them or is this issue going to be fixed?

  • candicejarnold Candice Arnold (@candicejarnold) reported

    @FitbitSupport Is fitbit down? I cannot sync my device and it will not allow me to log into my acct online.

  • tasiaevermore 🎀Tasia™ (tAW-shUH) 🎀 (@tasiaevermore) reported

    @Hannahjade01 @FitbitSupport @LilOldMee I'm having the exact same issue:(

  • LexiiMasters Lexi Masters (@LexiiMasters) reported from Caerleon, Wales

    @fitbit @FitbitSupport is your app down? Wont sync my fitbit. Tried forced reset. Tried reinstalling the app etc.

  • jadestephanie12 Jade Stephanie (@jadestephanie12) reported

    @FitbitSupport Has fitbit crashed??? I need help! Its all gone wrong and i cant get anywhere!!!

  • kplaner26 Kylene Planer (@kplaner26) reported

    @FitbitSupport absolutely nothing about my app is working right now. I’ve tried everything, redownloading, signing out and back in, and I get error after error that something went wrong every step of the way. What is happening

  • AlfieWhiting4 Alfie Whiting (@AlfieWhiting4) reported

    @FitbitSupport is the server down at the moment?

  • Cufkie Amirale Cufckie (@Cufkie) reported

    @Be4rdedBrother @fitbit The servers are down, worldwide.

  • Wight_Cameron Cameron (@Wight_Cameron) reported

    @FitbitSupport your android app is not allowing connections to the server right now.