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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fitbit. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fitbit users through our website.
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App Crashing (58%)
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Online Features (15%)
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Website Down (8%)
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Errors (8%)
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Device Failure (7%)
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Sign in (3%)
Live Outage Map
The most recent Fitbit outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Vermilion Bay |
Errors | |
 Cedar Rapids |
App Crashing | |
| Toms River |
Online Features | |
| Vancouver |
App Crashing | |
| Olympia |
Online Features | |
| Parkland |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Hickey
(@andrewmhickey) reported
@FitbitSupport can you help with a syncing issue?
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𝐌𝐫𝐃𝐫 𝑺𝒂𝒈𝑫𝒆𝒄𝑾𝒉𝒐
(@SagDecWho) reported
@FitbitSupport It's the fitdays app, every time I turn on Fitbit allow it takes me to login to Fitbit, then back to the on/off page without it ON, every time you try, it takes you to the Fitbit page
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rin
(@freakorexia) reported
my fitbit side button wont ******* work its so annoying @FitbitSupport **** YOU
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TamaraDnomad
(@TamaraDNomad) reported
@sunsopeningband @fitbit But visible seems to be very successful. The only problem is that is limited and frankly quite expensive
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E.LaCroix-Wagaman
(@lizzy_novel) reported
@FitbitSupport My versa2 isn't syncing with my phone. It was working fine until today. Please help!
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Al Pence 🥓🇺🇸🏴🍊
(@AlPence) reported
Just for anyone interested: don’t buy a @fitbit. The data that it generates is erroneous and garbage. Basically all you’re getting is a fancy watch. @FitbitSupport is shite as well. Might as well be no one home. They don’t seem to be willing to back their product. Buyer beware.
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rin
(@freakorexia) reported
my fitbit side button wont ******* work its so annoying @fitbit @madebygoogle @FitbitSupport **** YOU
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Yorkiepie
(@Yorkiepie1) reported
@FitbitSupport any update!? On issue and fix over 12months now unable to view low heart rate history. Promise it's a priority still each update nothing? Updated app, charge 6 awaiting firmware update. Samsung *** phone up-to-date I await in anticipation a promising fix update.
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🙂↕️SQUIGGLYGIRL
(@punchd0ll) reported
Fix android app @FitbitSupport
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Yevgen Vynnyk
(@VynnykYevgen) reported
@FitbitSupport My Fitbit Charge 5 won't sync anymore. I am reset tracker, reinstall app, restart phone and trecker - and still have error after enter 4 digit pairin code. Do something alredy, please. Thank you.
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janine o'kane
(@jokglassdrumman) reported
@FitbitSupport @Cultcaiine Totally useless emails back and forward and NO help whatsoever
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Megan Arrington
(@marrington12) reported
@fitbit I posted this over two weeks ago. Unfortunately, I could never get anyone to help me and it never turned back on. I decided to buy an Apple Watch.
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Juan Markos
(@_juanmarkos) reported
@FitbitSupport Fitbit goals is Down
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The Bingus Man
(@NotNordgaren) reported
@FitbitSupport That's a lot of stuff to DM you for an issue that's been happening since I got the thing. Why do you need my full name and country? Wtf does that have to do with your ****** vibe coded software?
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Al Pence 🥓🇺🇸🏴🍊
(@AlPence) reported
@FitbitSupport everyone, don’t buy this crap. @fitbit is garbage. None of the data is accurate or valid. It’s just a fancy watch. Support is **** too. It’s non-existent.
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Pammy
(@pamellarrr) reported
@FitbitSupport can you please help me get logged in. I click forgot password and it’s meant to send me an email. I’ve tried 4/5 times and haven’t got a single email. Currently can’t get into the app
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Simon Wheeler
(@SimonWheeler8) reported
@FitbitSupport I purchased a Fitbit Inspire 3 just over two years ago and another in October last year. One of them will only charge up to about 60%, it then loses only very little charge over a few days and then drops down to less than 10%. I have tried a reset, help please!
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💛MissTigz💚🏒
(@MissTigz74) reported
@FitbitSupport Hi, I was wondering if you could help with my Versa 4 fitbit? I charged it up last week, and a full charge lasted less than a day. I need to keep charging every day. it is going from 78% to 15% in less than a few hours. It is very frustrating. #ThanksInAdvance
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Golden Knights Watch
(@VGK_Watch) reported
@Stephtfoo @FitbitSupport This is my wife's problem too. She doesn't like the huge faces that all of these bands are making now, and is having a hard time finding the smaller ones any more.
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Golden Knights Watch
(@VGK_Watch) reported
@Stephtfoo @FitbitSupport Hers is some generic brand called Amazfit from Amazon because the more expensive ones failed just as often as these, and we basically get them replaced like clockwork before the extended warranty expires lol. Problem is the replacements are never the same one.
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FAITH!
(@Bow2Butterfly) reported
7,521 @fitbit 11:32... Not too bad Lady P! 👟👟💖🌻🦋
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Diane
(@SoCalValleyGal) reported
So @FitbitSupport why did sleep tracking stop working correctly? I'm seeing a lot of people having this problem, especially after the last update. I'm not getting a Fitbit next time, my son has a Amazfit and it seems to work a lot better.
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✨Chloe✨
(@ChloeEngland98) reported
Can @fitbit help me out here. I’ve updated app etc but… when loading my weekly statistics, they just won’t load or appear. If I go back through the days individually they will. Just not the weekly overviews?!! @FitbitSupport
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hellogello1245
(@hellogsls12345) reported
@madebygoogle I absolutely love my @fitbit, can’t imagine life without it! my luxe has had trouble charging lately. If I buy a new charger and that doesn’t solve the issue, can I return the charger? Trying to be careful in this economy in case I need to buy a replacement Fitbit!
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Baby boomer, UK 🩵
(@BabyBoomerUK) reported
Anyone else with a @FitbitSupport Inspire 3 think that the little charger unit is useless? A short lead, into a USB socket, it keeps detaching when you set it down to charge. 😡 there must be a better way, surely?!
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Dara
(@GhostofDara) reported
@FitbitSupport pokemon sleep can't seem to pick up my fitbit sleep data. It syncs just fine in fitbit. But thinking it's not going to health connect and therefore not making it to pokemon sleep. Please fix. I've tried resyncing on fitbit and through pokemon sleep, restarting.
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kenx452
(@kenx452) reported
@FitbitSupport I have a issue of fitbit inspire3. It has no response, no notification with connected smartphone, Android. Please show the solution of this issue, thanks!!
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VC
(@v_chandrasekhar) reported
@FitbitSupport my Sense2 battery is draining fast, down to 75% within an hour of charging and no other support mechanism is available
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Albert Cuesta Zaragosí
(@albertcuesta) reported
Dear @FitbitSupport, why your Aria scales are measuring body fat and logging it in your mobile app, but not writing it to Android Health Connect so it can be shared with other health apps? This issue has been active in your forums for three years without any explanation.
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Todd Davenport
(@sunsopeningband) reported
@TamaraDNomad @fitbit I think it’s as depressingly simple as acknowledging that illness exists would be bad for their fitness branding. But I also think marketing for illness would bring new research and regulatory scrutiny most businesses don’t want to have to deal with.