Is Fitbit down?
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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fitbit. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fitbit users through our website.
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Device Failure (32%)
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Online Features (20%)
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App Crashing (20%)
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Sign in (12%)
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Website Down (8%)
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Errors (8%)
Live Outage Map
The most recent Fitbit outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Clermont |
Sign in | |
 Ipswich |
Device Failure | |
| Woodbine |
Sign in | |
 Bigastro |
App Crashing | |
 Winnipeg |
Online Features | |
| Onley |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Catherine Reiman
(@CatherineReiman) reported
@FitbitSupport @teejay814 Clearly this is not a user issue!!!!
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Robin (insert humorous quip here)
(@NormDeplume720) reported
Hey, @fitbit is down again this morning. Does mean that I can stay in bed today?
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James Aubry
(@JamesAubry) reported
@FitbitSupport @teejay814 Same exact problem as yesterday morning as well.
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Ray King
(@rymndking) reported
@FitbitSupport Not working again, exactly the same as yesterday
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celia joan
(@Cels58) reported
@FitbitSupport your app is down again why?
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Terry Corgan
(@tcorgan) reported
@FitbitSupport Your issue is NOT resolved.
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willowjaime
(@willowmac44) reported
@FitbitSupport Still not working . It has taken sleep tile away completely now
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Dawn Orlebeke
(@DawnOrlebeke) reported
@teejay814 @FitbitSupport Same issue
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Paige McCoy
(@paige_mc2910) reported
@caseypicker @fitbit @FitbitSupport Yes mine’s down again. So irritated.
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Richard Burgess
(@Cover4Caravans) reported
from
Southend-on-Sea, England
@FitbitSupport Having same issues again. I don’t think your fix has worked!
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zfa
(@zfa069) reported
@FitbitSupport Apparently, this issue isn't resolved. Fitbit not syncing, and now can't log back in after uninstall/reinstall of app.
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Wpg_Mom_050810
(@jmgerman369) reported
@FitbitSupport Mine is down just like yesterday as well. I won't be keeping FitBit Premium if it's never going to work.
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Mendy Mitchell
(@oscarsagirl) reported
@FitbitSupport is down again?!?! Versa 4 is not syncing…what’s the deal?
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Hugh Robbins
(@hugh_robbins3) reported
@teejay814 @FitbitSupport Same issue for me again too😡
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Katie Stumvoll
(@katieseon) reported
@FitbitSupport Same issue is happening again as yesterday morning!
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Miss Becky
(@sweetsharade) reported
@FitbitSupport iOS app isn’t working again. Versa 2 won’t sync, tried reinstalling app and now codes aren’t working to pair it back. PLEASE FIX THIS!
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Vishnu Chelle
(@VishnuChelle) reported
@FitbitSupport It's happening again and it's not really fixed. Will there be a proper fix for these issues? Sent DM with screenshots.
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Alice B Hambright
(@ahambright) reported
@FitbitSupport It's not working again today. It's not syncing. No Premium features. Two days in a row. Sense watch.
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Nancy J. Smyth, PhD, LCSW https://about.me/njsmyth
(@njsmyth) reported
@FitbitSupport So the Fitbit worked fine at the end of yesterday and now today the same problem, failing to sync, is happening again. Fixes aren't working. I will DM as well
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Cathy Douglas
(@bizzy4me) reported
@FitbitSupport Yesterday's issue is back. I was able to sync yesterday and earlier today. Now it fails.
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e
(@grownupgothgal) reported
@teejay814 @FitbitSupport Same here. This is absurd. And @FitbitSupport , please don’t waste individual users’ time going through the script of force quitting/reinstalling/etc…I lost a lot of time and data yesterday doing that and the issue was completely on your end.
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Joia
(@boredgirl260) reported
@teejay814 @FitbitSupport I'm also having the exact same problem as yesterday morning. Total deja Vu
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Bob Konecny
(@MingoBob) reported
@FitbitSupport seems like you’re down again, same as yesterday. App isn’t syncing and most of my dashboard is missing again. Only showing cals. No premium data at all. Please fix.
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Martin St-Jean
(@MartyStJean) reported
@FitbitSupport Fitbit app not syncing; down for 2 days in a row. If the issue cannot be resolved, I will have to move on to another alternative. Please advise.
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lachrymist
(@lachrymist2000) reported
@FitbitSupport sync down again for me and my wife.
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glubben
(@glubben) reported
@teejay814 @FitbitSupport Mine app is down too
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Jules
(@Juby36) reported
@FitbitSupport @teejay814 Same problem as yesterday. Fitbit dashboard not showing all the data and not able to sync. Please fix!!
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Liz
(@3fourthsdino) reported
@FitbitSupport @fitbit My fitbit app is still down 😭
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Tobi Mattingly
(@tobimattingly) reported
@FitbitSupport Narrator: They were not working as expected.
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John Boone
(@JohnBoo32721041) reported
@FitbitSupport is Fitbit down again this morning?