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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fitbit. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fitbit users through our website.
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App Crashing (47%)
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Online Features (18%)
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Errors (16%)
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Website Down (11%)
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Device Failure (5%)
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Sign in (3%)
Live Outage Map
The most recent Fitbit outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Louisville |
Website Down | |
| Virginia Beach |
Website Down | |
 Fréjus |
Errors | |
| Clearwater |
Online Features | |
| Arlington |
Errors | |
 Halle (Saale) |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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🇧🇻🏴☠️🐻🤘🧙♂️👨🏻🎤
(@LokiSataere) reported
@mySanctuaries @mslorry @FitbitSupport Yeah, the numbers on DownDetector indicate a full outage of food search, almost 24 hours now
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🇧🇻🏴☠️🐻🤘🧙♂️👨🏻🎤
(@LokiSataere) reported
@mySanctuaries @mslorry @FitbitSupport Yeah, the numbers on DownDetector indicate a full outage of food search, almost 24 hours now
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NoMad
(@mySanctuaries) reported
@HalaBughazi Hey @FitbitSupport keep up. This info might help you out. STOP making those coming to you for help uselessly jump thru your "uninstall / reinstall, clear storage, bla bla bla" hoops.
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🇧🇻🏴☠️🐻🤘🧙♂️👨🏻🎤
(@LokiSataere) reported
@mySanctuaries @mslorry @FitbitSupport Yeah, the numbers on DownDetector indicate a full outage of food search, almost 24 hours now
-
NoMad
(@mySanctuaries) reported
@HalaBughazi Hey @FitbitSupport keep up. This info might help you out. STOP making those coming to you for help uselessly jump thru your "uninstall / reinstall, clear storage, bla bla bla" hoops.
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🇧🇻🏴☠️🐻🤘🧙♂️👨🏻🎤
(@LokiSataere) reported
@mySanctuaries @mslorry @FitbitSupport Yeah, the numbers on DownDetector indicate a full outage of food search, almost 24 hours now
-
NoMad
(@mySanctuaries) reported
@FitbitSupport @AvsAngelsChick Why are you making these garbage recommendations when you know damn well it's a waste of time? The entire food database is down, worldwide on every platform! So STOP having users jump thru hoops! Tell the truth! The issue is KNOWN BY FITBIT & THEY ARE CURRENTLY WORKING ON A FIX.
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🇧🇻🏴☠️🐻🤘🧙♂️👨🏻🎤
(@LokiSataere) reported
@mySanctuaries @mslorry @FitbitSupport Yeah, the numbers on DownDetector indicate a full outage of food search, almost 24 hours now
-
NoMad
(@mySanctuaries) reported
@HalaBughazi Hey @FitbitSupport keep up. This info might help you out. STOP making those coming to you for help uselessly jump thru your "uninstall / reinstall, clear storage, bla bla bla" hoops.
-
NoMad
(@mySanctuaries) reported
@primeviewnews Somebody tell @FitbitSupport who has been having ppl jump thru hoops all day to placate them, instead of just telling them the truth. ---The database is down. Fitbit is aware of the issue & they're working on a fix. (See how easy it is to state the facts @FitbitSupport)?
-
NoMad
(@mySanctuaries) reported
@primeviewnews Somebody tell @FitbitSupport who has been having ppl jump thru hoops all day to placate them, instead of just telling them the truth. ---The database is down. Fitbit is aware of the issue & they're working on a fix. (See how easy it is to state the facts @FitbitSupport)?
-
NoMad
(@mySanctuaries) reported
@HalaBughazi Hey @FitbitSupport keep up. This info might help you out. STOP making those coming to you for help uselessly jump thru your "uninstall / reinstall, clear storage, bla bla bla" hoops.
-
NoMad
(@mySanctuaries) reported
@HalaBughazi Hey @FitbitSupport keep up. This info might help you out. STOP making those coming to you for help uselessly jump thru your "uninstall / reinstall, clear storage, bla bla bla" hoops.
-
NoMad
(@mySanctuaries) reported
@FitbitSupport @AvsAngelsChick Why are you making these garbage recommendations when you know damn well it's a waste of time? The entire food database is down, worldwide on every platform! So STOP having users jump thru hoops! Tell the truth! The issue is KNOWN BY FITBIT & THEY ARE CURRENTLY WORKING ON A FIX.
-
NoMad
(@mySanctuaries) reported
@primeviewnews Somebody tell @FitbitSupport who has been having ppl jump thru hoops all day to placate them, instead of just telling them the truth. ---The database is down. Fitbit is aware of the issue & they're working on a fix. (See how easy it is to state the facts @FitbitSupport)?
-
NoMad
(@mySanctuaries) reported
@HalaBughazi Hey @FitbitSupport keep up. This info might help you out. STOP making those coming to you for help uselessly jump thru your "uninstall / reinstall, clear storage, bla bla bla" hoops.
-
Eduardo Graña Petrozzi
(@EduardoGranaP) reported
@FitbitSupport @susanelizabet28 I'm having the same problem. I've gone through all these steps and still have the issue. Please let us know when this will be resolved as we're paying good money for fitbit premium
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NoMad
(@mySanctuaries) reported
@primeviewnews Somebody tell @FitbitSupport who has been having ppl jump thru hoops all day to placate them, instead of just telling them the truth. ---The database is down. Fitbit is aware of the issue & they're working on a fix. (See how easy it is to state the facts @FitbitSupport)?
-
NoMad
(@mySanctuaries) reported
@FitbitSupport @AvsAngelsChick Why are you making these garbage recommendations when you know damn well it's a waste of time? The entire food database is down, worldwide on every platform! So STOP having users jump thru hoops! Tell the truth! The issue is KNOWN BY FITBIT & THEY ARE CURRENTLY WORKING ON A FIX.
-
NoMad
(@mySanctuaries) reported
@FitbitSupport @AvsAngelsChick Why are you making these garbage recommendations when you know damn well it's a waste of time? The entire food database is down, worldwide on every platform! So STOP having users jump thru hoops! Tell the truth! The issue is KNOWN BY FITBIT & THEY ARE CURRENTLY WORKING ON A FIX.
-
NoMad
(@mySanctuaries) reported
@primeviewnews Somebody tell @FitbitSupport who has been having ppl jump thru hoops all day to placate them, instead of just telling them the truth. ---The database is down. Fitbit is aware of the issue & they're working on a fix. (See how easy it is to state the facts @FitbitSupport)?
-
🇧🇻🏴☠️🐻🤘🧙♂️👨🏻🎤
(@LokiSataere) reported
@mySanctuaries @mslorry @FitbitSupport Yeah, the numbers on DownDetector indicate a full outage of food search, almost 24 hours now
-
NoMad
(@mySanctuaries) reported
@primeviewnews Somebody tell @FitbitSupport who has been having ppl jump thru hoops all day to placate them, instead of just telling them the truth. ---The database is down. Fitbit is aware of the issue & they're working on a fix. (See how easy it is to state the facts @FitbitSupport)?
-
🇧🇻🏴☠️🐻🤘🧙♂️👨🏻🎤
(@LokiSataere) reported
@mySanctuaries @mslorry @FitbitSupport Yeah, the numbers on DownDetector indicate a full outage of food search, almost 24 hours now
-
Sofia_Petrillo
(@GrumpySofia) reported
Hey @fitbit do we get a refund for the time we don't have functions we paid for? An answer from support that "yeah, we know it's not working, deal with it" isn't really doing it for me.
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NoMad
(@mySanctuaries) reported
@primeviewnews Somebody tell @FitbitSupport who has been having ppl jump thru hoops all day to placate them, instead of just telling them the truth. ---The database is down. Fitbit is aware of the issue & they're working on a fix. (See how easy it is to state the facts @FitbitSupport)?
-
🇧🇻🏴☠️🐻🤘🧙♂️👨🏻🎤
(@LokiSataere) reported
@mySanctuaries @mslorry @FitbitSupport Yeah, the numbers on DownDetector indicate a full outage of food search, almost 24 hours now
-
NoMad
(@mySanctuaries) reported
@HalaBughazi Hey @FitbitSupport keep up. This info might help you out. STOP making those coming to you for help uselessly jump thru your "uninstall / reinstall, clear storage, bla bla bla" hoops.
-
NoMad
(@mySanctuaries) reported
@HalaBughazi Hey @FitbitSupport keep up. This info might help you out. STOP making those coming to you for help uselessly jump thru your "uninstall / reinstall, clear storage, bla bla bla" hoops.
-
NoMad
(@mySanctuaries) reported
@primeviewnews Somebody tell @FitbitSupport who has been having ppl jump thru hoops all day to placate them, instead of just telling them the truth. ---The database is down. Fitbit is aware of the issue & they're working on a fix. (See how easy it is to state the facts @FitbitSupport)?