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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fitbit. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fitbit users through our website.
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App Crashing (46%)
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Online Features (18%)
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Errors (17%)
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Website Down (10%)
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Device Failure (6%)
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Sign in (3%)
Live Outage Map
The most recent Fitbit outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Louisville |
Website Down | |
| Virginia Beach |
Website Down | |
 Fréjus |
Errors | |
| Clearwater |
Online Features | |
| Arlington |
Errors | |
 Halle (Saale) |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa
(@lisavsworld) reported
@FitbitSupport It's not that deep, you guys just overestimate calories burned. This is a long known issue with the way you guys calculate calories.
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Susan
(@susanelizabet28) reported
@FitbitSupport The food search option had been down for at least 10 hours. It's not just me. Facebook groups are talking about it and many members are having the same issue. An official statement and ETA on a fix would be appreciated. Thanks! #fitbitdown #fitbit
-
Chris DiLapi (Big Twelve Conference Supporter)
(@cmdilapi) reported
The food search function on fitbit hasn't been working since ~ 19:00 GMT, November 7th. Worldwide problem, users have reported this in the USA, Australia, Japan. And it's not a matter of reinstalling/reloading the app, @FitbitSupport. The problem is clearly on #fitbit's end.
-
Susan
(@susanelizabet28) reported
@FitbitSupport The food search option had been down for at least 10 hours. It's not just me. Facebook groups are talking about it and many members are having the same issue. An official statement and ETA on a fix would be appreciated. Thanks! #fitbitdown #fitbit
-
₱Ɇ₵Ø₴ⱤØ฿
(@pecosROB) reported
Hey @FitbitSupport FIX YOUR ******* APP AND LET US LOG AND SCAN FOOD AGAIN did someone flip the wrong switch and **** something up or what? Worked great all day then boom after 6 or 7 no dice.
-
₱Ɇ₵Ø₴ⱤØ฿
(@pecosROB) reported
Hey @FitbitSupport FIX YOUR ******* APP AND LET US LOG AND SCAN FOOD AGAIN did someone flip the wrong switch and **** something up or what? Worked great all day then boom after 6 or 7 no dice.
-
Susan
(@susanelizabet28) reported
@FitbitSupport The food search option had been down for at least 10 hours. It's not just me. Facebook groups are talking about it and many members are having the same issue. An official statement and ETA on a fix would be appreciated. Thanks! #fitbitdown #fitbit
-
Chris DiLapi (Big Twelve Conference Supporter)
(@cmdilapi) reported
The food search function on fitbit hasn't been working since ~ 19:00 GMT, November 7th. Worldwide problem, users have reported this in the USA, Australia, Japan. And it's not a matter of reinstalling/reloading the app, @FitbitSupport. The problem is clearly on #fitbit's end.
-
₱Ɇ₵Ø₴ⱤØ฿
(@pecosROB) reported
Hey @FitbitSupport FIX YOUR ******* APP AND LET US LOG AND SCAN FOOD AGAIN did someone flip the wrong switch and **** something up or what? Worked great all day then boom after 6 or 7 no dice.
-
Susan
(@susanelizabet28) reported
@FitbitSupport The food search option had been down for at least 10 hours. It's not just me. Facebook groups are talking about it and many members are having the same issue. An official statement and ETA on a fix would be appreciated. Thanks! #fitbitdown #fitbit
-
Susan
(@susanelizabet28) reported
@FitbitSupport The food search option had been down for at least 10 hours. It's not just me. Facebook groups are talking about it and many members are having the same issue. An official statement and ETA on a fix would be appreciated. Thanks! #fitbitdown #fitbit
-
₱Ɇ₵Ø₴ⱤØ฿
(@pecosROB) reported
Hey @FitbitSupport FIX YOUR ******* APP AND LET US LOG AND SCAN FOOD AGAIN did someone flip the wrong switch and **** something up or what? Worked great all day then boom after 6 or 7 no dice.
-
₱Ɇ₵Ø₴ⱤØ฿
(@pecosROB) reported
Hey @FitbitSupport FIX YOUR ******* APP AND LET US LOG AND SCAN FOOD AGAIN did someone flip the wrong switch and **** something up or what? Worked great all day then boom after 6 or 7 no dice.
-
Susan
(@susanelizabet28) reported
@FitbitSupport The food search option had been down for at least 10 hours. It's not just me. Facebook groups are talking about it and many members are having the same issue. An official statement and ETA on a fix would be appreciated. Thanks! #fitbitdown #fitbit
-
Lisa
(@lisavsworld) reported
@FitbitSupport It's not that deep, you guys just overestimate calories burned. This is a long known issue with the way you guys calculate calories.
-
Susan
(@susanelizabet28) reported
@FitbitSupport The food search option had been down for at least 10 hours. It's not just me. Facebook groups are talking about it and many members are having the same issue. An official statement and ETA on a fix would be appreciated. Thanks! #fitbitdown #fitbit
-
Lisa
(@lisavsworld) reported
@FitbitSupport It's not that deep, you guys just overestimate calories burned. This is a long known issue with the way you guys calculate calories.
-
Lisa
(@lisavsworld) reported
@FitbitSupport It's not that deep, you guys just overestimate calories burned. This is a long known issue with the way you guys calculate calories.
-
₱Ɇ₵Ø₴ⱤØ฿
(@pecosROB) reported
Hey @FitbitSupport FIX YOUR ******* APP AND LET US LOG AND SCAN FOOD AGAIN did someone flip the wrong switch and **** something up or what? Worked great all day then boom after 6 or 7 no dice.
-
Lisa
(@lisavsworld) reported
@FitbitSupport It's not that deep, you guys just overestimate calories burned. This is a long known issue with the way you guys calculate calories.
-
Lisa
(@lisavsworld) reported
@FitbitSupport It's not that deep, you guys just overestimate calories burned. This is a long known issue with the way you guys calculate calories.
-
Chris DiLapi (Big Twelve Conference Supporter)
(@cmdilapi) reported
The food search function on fitbit hasn't been working since ~ 19:00 GMT, November 7th. Worldwide problem, users have reported this in the USA, Australia, Japan. And it's not a matter of restarting/reloading the app, @FitbitSupport. The problem is clearly on your end.
-
₱Ɇ₵Ø₴ⱤØ฿
(@pecosROB) reported
Hey @FitbitSupport FIX YOUR ******* APP AND LET US LOG AND SCAN FOOD AGAIN did someone flip the wrong switch and **** something up or what? Worked great all day then boom after 6 or 7 no dice.
-
Chris DiLapi (Big Twelve Conference Supporter)
(@cmdilapi) reported
The food search function on fitbit hasn't been working since ~ 19:00 GMT, November 7th. Worldwide problem, users have reported this in the USA, Australia, Japan. And it's not a matter of reinstalling/reloading the app, @FitbitSupport. The problem is clearly on #fitbit's end.
-
Chris DiLapi (Big Twelve Conference Supporter)
(@cmdilapi) reported
The food search function on fitbit hasn't been working since ~ 19:00 GMT, November 7th. Worldwide problem, users have reported this in the USA, Australia, Japan. And it's not a matter of reinstalling/reloading the app, @FitbitSupport. The problem is clearly on #fitbit's end.
-
Nick Vitale
(@NVitale1) reported
Hey @FitbitSupport do you know of an outage with the app? I haven't been able to log my food since this morning.
-
Susan
(@susanelizabet28) reported
@FitbitSupport The food search option had been down for at least 10 hours. It's not just me. Facebook groups are talking about it and many members are having the same issue. An official statement and ETA on a fix would be appreciated. Thanks! #fitbitdown #fitbit
-
₱Ɇ₵Ø₴ⱤØ฿
(@pecosROB) reported
Hey @FitbitSupport FIX YOUR ******* APP AND LET US LOG AND SCAN FOOD AGAIN did someone flip the wrong switch and **** something up or what? Worked great all day then boom after 6 or 7 no dice.
-
Chris DiLapi (Big Twelve Conference Supporter)
(@cmdilapi) reported
The food search function on fitbit hasn't been working since ~ 19:00 GMT, November 7th. Worldwide problem, users have reported this in the USA, Australia, Japan. And it's not a matter of reinstalling/reloading the app, @FitbitSupport. The problem is clearly on #fitbit's end.
-
Lisa
(@lisavsworld) reported
@FitbitSupport It's not that deep, you guys just overestimate calories burned. This is a long known issue with the way you guys calculate calories.