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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fitbit. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fitbit users through our website.
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App Crashing (26%)
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Errors (24%)
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Online Features (21%)
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Website Down (13%)
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Device Failure (12%)
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Sign in (4%)
Live Outage Map
The most recent Fitbit outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Elyria |
Online Features | |
 Mulhouse |
Website Down | |
 Livingston |
Errors | |
| Villeneuve-d'Ascq |
Device Failure | |
| Waterford |
Device Failure | |
| Oklahoma City |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Prashant Mehra
(@prsmehra) reported
Hey @fitbit your trackers are turning into a piece of junk. Just today, hit 10k steps 3 times and it immediately keeps resetting to 9700 automatically. This stuff os becoming routine. Can’t believe how bad things have become since @Google took over!
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jessssica
(@jesslenza) reported
@FitbitSupport i walked a little over 3 miles and the watch was tracking it but the app wasn’t updating the progress. I get home end the workout and it deleted everything off my watch and the app only showed 1.6 miles and zero work out recorded wtf???
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Brian Adler
(@NSODilber) reported
@FitbitSupport @monzteir Its a clear serverside issue. My watch has been overwritten on steps and it keeps going back. Other metrics aren't being recorded or syncing correctly.
-
Brian Adler
(@NSODilber) reported
@FitbitSupport @monzteir Its a clear serverside issue. My watch has been overwritten on steps and it keeps going back. Other metrics aren't being recorded or syncing correctly.
-
jessssica
(@jesslenza) reported
@FitbitSupport i walked a little over 3 miles and the watch was tracking it but the app wasn’t updating the progress. I get home end the workout and it deleted everything off my watch and the app only showed 1.6 miles and zero work out recorded wtf???
-
jessssica
(@jesslenza) reported
@FitbitSupport i walked a little over 3 miles and the watch was tracking it but the app wasn’t updating the progress. I get home end the workout and it deleted everything off my watch and the app only showed 1.6 miles and zero work out recorded wtf???
-
Brian Adler
(@NSODilber) reported
@FitbitSupport @monzteir Its a clear serverside issue. My watch has been overwritten on steps and it keeps going back. Other metrics aren't being recorded or syncing correctly.
-
Brian Adler
(@NSODilber) reported
@FitbitSupport @monzteir Its a clear serverside issue. My watch has been overwritten on steps and it keeps going back. Other metrics aren't being recorded or syncing correctly.
-
jessssica
(@jesslenza) reported
@FitbitSupport i walked a little over 3 miles and the watch was tracking it but the app wasn’t updating the progress. I get home end the workout and it deleted everything off my watch and the app only showed 1.6 miles and zero work out recorded wtf???
-
Brian Adler
(@NSODilber) reported
@FitbitSupport @monzteir Its a clear serverside issue. My watch has been overwritten on steps and it keeps going back. Other metrics aren't being recorded or syncing correctly.
-
jessssica
(@jesslenza) reported
@FitbitSupport i walked a little over 3 miles and the watch was tracking it but the app wasn’t updating the progress. I get home end the workout and it deleted everything off my watch and the app only showed 1.6 miles and zero work out recorded wtf???
-
Brian Adler
(@NSODilber) reported
@FitbitSupport @monzteir Its a clear serverside issue. My watch has been overwritten on steps and it keeps going back. Other metrics aren't being recorded or syncing correctly.
-
jessssica
(@jesslenza) reported
@FitbitSupport i walked a little over 3 miles and the watch was tracking it but the app wasn’t updating the progress. I get home end the workout and it deleted everything off my watch and the app only showed 1.6 miles and zero work out recorded wtf???
-
Prashant Mehra
(@prsmehra) reported
Hey @fitbit your trackers are turning into a piece of junk. Just today, hit 10k steps 3 times and it immediately keeps resetting to 9700 automatically. This stuff os becoming routine. Can’t believe how bad things have become since @Google took over!
-
jessssica
(@jesslenza) reported
@FitbitSupport i walked a little over 3 miles and the watch was tracking it but the app wasn’t updating the progress. I get home end the workout and it deleted everything off my watch and the app only showed 1.6 miles and zero work out recorded wtf???
-
jessssica
(@jesslenza) reported
@FitbitSupport i walked a little over 3 miles and the watch was tracking it but the app wasn’t updating the progress. I get home end the workout and it deleted everything off my watch and the app only showed 1.6 miles and zero work out recorded wtf???
-
jessssica
(@jesslenza) reported
@FitbitSupport i walked a little over 3 miles and the watch was tracking it but the app wasn’t updating the progress. I get home end the workout and it deleted everything off my watch and the app only showed 1.6 miles and zero work out recorded wtf???
-
jessssica
(@jesslenza) reported
@FitbitSupport i walked a little over 3 miles and the watch was tracking it but the app wasn’t updating the progress. I get home end the workout and it deleted everything off my watch and the app only showed 1.6 miles and zero work out recorded wtf???
-
Brian Adler
(@NSODilber) reported
@FitbitSupport @monzteir Its a clear serverside issue. My watch has been overwritten on steps and it keeps going back. Other metrics aren't being recorded or syncing correctly.
-
jessssica
(@jesslenza) reported
@FitbitSupport i walked a little over 3 miles and the watch was tracking it but the app wasn’t updating the progress. I get home end the workout and it deleted everything off my watch and the app only showed 1.6 miles and zero work out recorded wtf???
-
Prashant Mehra
(@prsmehra) reported
Hey @fitbit your trackers are turning into a piece of junk. Just today, hit 10k steps 3 times and it immediately keeps resetting to 9700 automatically. This stuff os becoming routine. Can’t believe how bad things have become since @Google took over!
-
Brian Adler
(@NSODilber) reported
@FitbitSupport @monzteir Its a clear serverside issue. My watch has been overwritten on steps and it keeps going back. Other metrics aren't being recorded or syncing correctly.
-
Brian Adler
(@NSODilber) reported
@FitbitSupport @monzteir Its a clear serverside issue. My watch has been overwritten on steps and it keeps going back. Other metrics aren't being recorded or syncing correctly.
-
Brian Adler
(@NSODilber) reported
@FitbitSupport @monzteir Its a clear serverside issue. My watch has been overwritten on steps and it keeps going back. Other metrics aren't being recorded or syncing correctly.
-
jessssica
(@jesslenza) reported
@FitbitSupport i walked a little over 3 miles and the watch was tracking it but the app wasn’t updating the progress. I get home end the workout and it deleted everything off my watch and the app only showed 1.6 miles and zero work out recorded wtf???
-
Prashant Mehra
(@prsmehra) reported
Hey @fitbit your trackers are turning into a piece of junk. Just today, hit 10k steps 3 times and it immediately keeps resetting to 9700 automatically. This stuff os becoming routine. Can’t believe how bad things have become since @Google took over!
-
Brian Adler
(@NSODilber) reported
@FitbitSupport @monzteir Its a clear serverside issue. My watch has been overwritten on steps and it keeps going back. Other metrics aren't being recorded or syncing correctly.
-
Brian Adler
(@NSODilber) reported
@FitbitSupport @monzteir Its a clear serverside issue. My watch has been overwritten on steps and it keeps going back. Other metrics aren't being recorded or syncing correctly.
-
Brian Adler
(@NSODilber) reported
@FitbitSupport @monzteir Its a clear serverside issue. My watch has been overwritten on steps and it keeps going back. Other metrics aren't being recorded or syncing correctly.
-
Brian Adler
(@NSODilber) reported
@FitbitSupport @monzteir Its a clear serverside issue. My watch has been overwritten on steps and it keeps going back. Other metrics aren't being recorded or syncing correctly.