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Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Marietta, GA 1
Anderlecht, Brussels Capital 1
Atlanta, GA 1
Portsmouth, England 1
Montréal-la-Cluse, Auvergne-Rhône-Alpes 1
Prague, Praha 1
Boulay-Moselle, ACAL 1
Lille, Hauts-de-France 1
Brough, England 1
Exireuil, Nouvelle-Aquitaine 1
Marseille, Provence-Alpes-Côte d'Azur 1
Berlin, Berlin 1
Villefranche-sur-Saône, Auvergne-Rhône-Alpes 1
Le Cheylard, Auvergne-Rhône-Alpes 1
Ouhans, Bourgogne-Franche-Comté 1
Le Teil, Auvergne-Rhône-Alpes 1
Calais, Hauts-de-France 1
Charlieu, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • B_Rad50
    Bradley Williams (@B_Rad50) reported from Bloomfield Township, Michigan

    @GarminFitness Garmin Connect is not syncing activities, steps, sleep, etc. Is the app down or not working? Any info would be helpful. Thanks.

  • JennaBernstein7
    Jenna Bernstein (@JennaBernstein7) reported

    @marcusmilderman @Garmin @GarminFitness But I’m like nice, I crushed that one and then I look down and it says unproductive?! 😭 I need more positivity than that!

  • TiredRotini
    Tired Rotini (@TiredRotini) reported

    @GarminFitness can you help with my issue? It has been another 5 days…body battery only goes up if the watch charges overnight. If I had this low of a “body battery” for two weeks, I should be exhausted. Again, it’s a brand new Lily.

  • chasingtheshade
    Enelia (@chasingtheshade) reported

    @JoyKranefuss @GarminFitness Nope. Even from the start it had me going super-fast and then randomly it would drop down the pace. My map is completely off, too…it had me starting and finishing several miles away from where I actually did the workout.

  • Hanning22
    Steven Hanning (@Hanning22) reported

    .@Garmin @GarminFitness any reason why all your charges are so bad? Nearly as bad as iPhone charges

  • KPGreensboro
    Keith G. (@KPGreensboro) reported

    @GarminFitness I really want to like your watch but you’re batting 0% in 4 measured marathons and a trail 50 miler YTD. 3 marathons were all 1/2 mile short and the trail 50 showed at over 57. Worse yet, in Boston I had to use stopwatch after not getting signal. How do I fix this?

  • mtn_rcr
    🇺🇲Dont call me Francis🇺🇸 (@mtn_rcr) reported

    @RicardoDavis69 @ACShilton Reach out to @GarminFitness customer service, they may be able to help. My watch recently failed (past the warranty) and they provided a refurbished unit no cost to me once I sent the old unit back

  • wayneschmidt72
    wayne schmidt (@wayneschmidt72) reported

    @GarminFitness any idea, why all of a sudden I can't save an imported GPX route to Connect. Really let me down on a few days in the hills 😡

  • TymrukAurelie
    Aurélie Tymruk 🇺🇦 (@TymrukAurelie) reported

    @GarminFitness @MariaLangholz I have got the same problem…

  • pjparkjd
    Preston Park 🏴󠁵󠁳󠁴󠁸󠁿 (@pjparkjd) reported

    @jasonselvig I wasn't able to figure out what this is from the comments. Is he a Patriot Front guy? Did a tree die? His business got knocked down? Is he punching himself in the face because he regrets buying an @apple watch instead of a @GarminFitness watch?

  • ThoughtsByRandy
    Road Rage Randy (@ThoughtsByRandy) reported

    @meganxmackay @Garmin @GarminFitness its been very bad. my fr945 has had three activities not even remotely close in the last week. i ran 21 miles and it was spot on so idk. its frustrating

  • maikismi
    maikismi (@maikismi) reported

    @GarminFitness what’s up with the bad customer service and lack of quality in #Vivofit4 product?

  • CarriePurdom
    🌱Carrie Purdom (@CarriePurdom) reported

    @GarminFitness I've already been in touch, you don't know how to fix this.

  • thesmartcheese
    Thesmartcheese (@thesmartcheese) reported

    @GarminFitness my watch's GPS is perpetually broken, I've tried all your fixes from the website. I want a new watch. How can this happen? I'm not paying another $200

  • Levington24
    Paul Newman (@Levington24) reported

    @GarminFitness Lots of bruising/swelling. No internal bleeding, nothing broken. Varia & 520 plus undamaged.

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