Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 4 |
| Strasbourg, ACAL | 2 |
| Lyon, Auvergne-Rhône-Alpes | 2 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Charlieu, Auvergne-Rhône-Alpes | 1 |
| Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur | 1 |
| Hettenshausen, Bavaria | 1 |
| Lixheim, ACAL | 1 |
| Tours, Centre-Val de Loire | 1 |
| Jarny, ACAL | 1 |
| Jarrie, Auvergne-Rhône-Alpes | 1 |
| Farnham, England | 1 |
| Romilly-sur-Seine, ACAL | 1 |
| Lima, Provincia de Lima | 1 |
| Gilley, Bourgogne-Franche-Comté | 1 |
| Montbeton, Occitanie | 1 |
| Hautes-Bruyères, ACAL | 1 |
| Metz, ACAL | 1 |
| Melbourne, VIC | 1 |
| Miami, FL | 1 |
| Oslo, Oslo County | 1 |
| Meyzieu, Auvergne-Rhône-Alpes | 1 |
| Nancy, ACAL | 1 |
| Seysses, Occitanie | 1 |
| Vannes, Bretagne | 1 |
| Massamagrell, Comunitat Valenciana | 1 |
| Issy-les-Moulineaux, Île-de-France | 1 |
| Coulommiers, Île-de-France | 1 |
| Saint-Nazaire, Pays de la Loire | 1 |
| Bremen, Bremen | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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(((Shari Hicks)))
(@hazelmoon) reported
@deabruzo @GarminFitness I had an Active2 and liked it, but it didn't always like my non-samsung phone. Gave it to my mom when I went down the Apple path, and it worked great wi/ her Samsung phone. Alex currently has watch & phone, not sure which model, but he likes it. (I'm happy w/ my iThings!)
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Nigel Taylor
(@Vasco360) reported
@GarminFitness is there a problem with Garmin Connect version 4.62? Since installed no Body Battery data & Intensity Minutes doesn’t record Vigorous activity correctly. Fenix 6 Sapphire 24.10
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Jonas Köritz
(@jonaskoeritz) reported
@lehtimaeki @GarminFitness The previous Fit API was very hard to use correctly and documentation was bad as well. I really hope this takes off. @GooglePlay How about making it mandatory to support Health Connect when listed on the PlayStore?
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Auntie of swans 🦢🚲🇬🇧🏴🇺🇦
(@SparklyG) reported
@GarminUK @GarminFitness hi, please would you help me understand why the 'performance stats' tab/menu has disappeared from Garmin Connect? Thanks 👍
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N8_Velo
(@N8_Velo) reported
@GarminFitness the garmin connect app has had the ‘running man’ error for months meaning users can’t access or amend courses. I am moving to Wahoo for better customer service. What on earth explains your incompetence?
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RunGap
(@rungapapp) reported
@jedimama @GarminFitness This issue will be fixed in the next update that I expect to reach the App Store within the next few days. In the mean time you can open the workout in RunGap and share it to Garmin a second time to update the title.
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Chuck Ryant
(@chuckryant) reported
@wrobel221 @benz145 @GarminFitness Having owned 3 Garmin watches I would never get another. Battery life is terrible, software is glitchy and non intuitive, customer support and repair is non existent and they are very expensive.
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Big Tree Phil Rides Again ⭐️
(@2illegit) reported
@sevenfoxes @GarminFitness It’s so bad it’s pushed me into being willing to pay for @MyFitnessPal
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Krestian Muhlig
(@KrelleC) reported
@Vasco360 @GarminFitness I am having the same problem with fenix 6 pro solar. I cant sync anything. I’ve tried to erase my watch from connect and Bluetooth it made worse.
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Big Tree Phil Rides Again ⭐️
(@2illegit) reported
@sevenfoxes @GarminFitness They should be embarrassed about how terrible this is.
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AQ
(@_AndresQuesada) reported
@GarminFitness why do you hate swimmers Swims can only be notes on a calendar? And it's impossible to see notes on anything except the desktop website? I might as well write it down on a piece of paper and get a Casio watch
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Shawn Brown
(@kc9qha) reported
@GarminFitness @Garmin, any closer to getting a fix for the sync to Apple Health? Read in the forums that lots of people having the same issue. Last sync for mine was November 3rd.
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D💰👽
(@newblinkstory) reported
Hey @Garmin @GarminFitness is there an issue with syncing with steps and activities? After syncing, it’s not registering correctly my workouts and not counting towards streak connection challenges.Don’t want to miss out & lose the points or streaks because of this.Anything helps!
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Lucy Spanswick
(@lucy_spanswick) reported
@GarminFitness is there a current issue with courses on Garmin Connect? I’m getting an error message saying something went wrong loading your courses
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Steve G
(@Steve23_G) reported
@GarminFitness hi guys… noticed my maps are no longer loading in Garmin Connect? Haven’t changed any of the settings and just realised all this weeks block has no maps loaded. Can you pls help?
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