Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 6 |
| Bordeaux, Nouvelle-Aquitaine | 3 |
| Lyon, Auvergne-Rhône-Alpes | 2 |
| Romilly-sur-Seine, ACAL | 1 |
| Lima, Provincia de Lima | 1 |
| Gilley, Bourgogne-Franche-Comté | 1 |
| Montbeton, Occitanie | 1 |
| Hautes-Bruyères, ACAL | 1 |
| Metz, ACAL | 1 |
| Melbourne, VIC | 1 |
| Miami, FL | 1 |
| Oslo, Oslo County | 1 |
| Meyzieu, Auvergne-Rhône-Alpes | 1 |
| Nancy, ACAL | 1 |
| Seysses, Occitanie | 1 |
| Vannes, Bretagne | 1 |
| Massamagrell, Comunitat Valenciana | 1 |
| Issy-les-Moulineaux, Île-de-France | 1 |
| Coulommiers, Île-de-France | 1 |
| Saint-Nazaire, Pays de la Loire | 1 |
| Bremen, Bremen | 1 |
| Saint-Arnoult-en-Yvelines, Île-de-France | 1 |
| Frankfurt am Main, Hessen | 1 |
| Torrijos, Castilla-La Mancha | 1 |
| Milford, MA | 1 |
| Madrid, Comunidad de Madrid | 1 |
| Salisbury, England | 1 |
| Stoney Creek, ON | 1 |
| Strasbourg, ACAL | 1 |
| Milhaud, Occitanie | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Tom
(@whateversleft_) reported
Dear @GarminFitness your running fitness algorithm is a complete festering, fetid, pile of ****. Love the entire running community of the world.
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Bob Berditzman
(@RandomJack1775) reported
@Garmin @GarminFitness your connect IQ app is not working.
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hughw
(@hughw) reported
No problem .@GarminFitness just locate tiniest Phillips head screwdriver ever, press firmly and don’t strip screw heads, remove four tiny tiny screws from back of I guess this delicate jewelry called HRM sensor and replace battery. Although probably safest to send it to factory.
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Jake Steen
(@MultisportsDad) reported
@herbertkrabel @GarminFitness Never had an issue with distance, but 100% of the time (7 out of 7 watches), the elevation stops working
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Tyler George 🚵🚴🏻♂️🏃🏻♂️
(@GeorgeHistory) reported
@GarminFitness @matthew_arend Just sent a DM on an unrelated issue
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SethJayson
(@SethJayson) reported
@GarminFitness GPS performance is pretty bad and you don't allow manual footpod calibration on the Fenix 6 to fix it, which also means workout & fitness information is wrong. AI can't make good decisions if you feed it bad information
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The Chipaca 🍃
(@chipaca) reported
seems the data from garmin itself was corrupt. Downloaded the FIT and the FIT SDK, converted it to CSV, found the sudden jump in timestamps, used python to fix it and uploaded that instead. @GarminFitness I think this one is on you.
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SethJayson
(@SethJayson) reported
@GarminFitness Optical HR works fine as long as I'm not actually working hard, which is a problem for a fitness device. Problem HR hits thin people (ie, high-performing runners, cyclists, climbers, etc.) even more. And it gets noticeably worse in cold weather.
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Clive Donaghue
(@clivemd) reported
@GarminFitness Hi, it resolved itself so I think it may have been a temporary app / data problem rather than a source device issue. However FYI it’s a Garmin Fenix 6 Pro
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Kem Saichaie
(@kem_saichaie) reported
Realizing other factors are at play, my @GarminFitness watch telling my slow/easy run was “unproductive” is 😬😬😬 when that was the intent of the run. #recoveryrun #stillrunning
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lil bean boy
(@AciernoJonathon) reported
@GarminFitness your watches are garbage and you should be ASHAMED
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Adam
(@Adzsmith16) reported
@godinmanform @GarminFitness It's clearly broken. Send it back
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KathyT 🏴
(@KathyT8) reported
@GarminFitness I used it today but the suggested pace for a threshold section was just too fast for me. The ten minute warm up either side was also on the fast side for me too. Perhaps it’s not suitable for those of us really slow runners
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Running for Survival
(@dave_survival) reported
@GarminFitness In fact my first tweet on this issue included a tag of @GarminNederland but of course - no response…
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Susan B. Barnes | travlin' girl
(@travlin_girl) reported
@GarminFitness Hi. In August 2021 I reached out with issues with my Garmin Vivoactive 4S not charging, and the same issue is happening again. Is this a design flaw with this model? It's tiresome, to be honest.
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