Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 6
Bordeaux, Nouvelle-Aquitaine 2
Blackburn, England 2
Oslo, Oslo County 1
Meyzieu, Auvergne-Rhône-Alpes 1
Nancy, ACAL 1
Seysses, Occitanie 1
Vannes, Bretagne 1
Massamagrell, Comunitat Valenciana 1
Issy-les-Moulineaux, Île-de-France 1
Coulommiers, Île-de-France 1
Saint-Nazaire, Pays de la Loire 1
Bremen, Bremen 1
Saint-Arnoult-en-Yvelines, Île-de-France 1
Frankfurt am Main, Hessen 1
Torrijos, Castilla-La Mancha 1
Milford, MA 1
Madrid, Comunidad de Madrid 1
Salisbury, England 1
Stoney Creek, ON 1
Lyon, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
Milhaud, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Cugnaux, Occitanie 1
Peace River, AB 1
Cuers, Provence-Alpes-Côte d'Azur 1
Le Havre, Normandie 1
Chepstow, Wales 1
Marriottsville, MD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Adzsmith16 Adam (@Adzsmith16) reported

    @godinmanform @GarminFitness It's clearly broken. Send it back

  • QuipWitted Quip Witted (@QuipWitted) reported

    @MrWilson @GarminFitness I have a Garmin Vivoactive HR that is nearly 6 years old and never had an issue. It uses the four brass contacts, something similar on the Fenix?

  • denisbest16 denisbest (@denisbest16) reported

    @MissMarleneDK @GarminFitness Sorry Marlene but you lost me. Not a tech expert by any means.I Hope someone can help though.

  • matsher75 Mat Sherlock (@matsher75) reported

    Me again @GarminUK @GarminFitness @Garmin Any progress on fixing the accuracy issues with my #Fenix6S that I highlighted last October? Issue raised 16/10/21 (156 days ago) Data you requested for testing shared 13/02/22 (36 days ago) PLEASE HELP!! ALL MY STATS ARE OUT!!

  • gsvalentine Gordon S Valentine (@gsvalentine) reported

    @GarminFitness any ideas why the Garmin Connect website and app are NOT working?!?!?

  • MattSears96 Matt Sears (@MattSears96) reported

    .@garmin Connect web page keeps bouncing me back to login, both on Chrome and on Edge. Just me? @GarminFitness

  • dave_survival Running for Survival (@dave_survival) reported

    @GarminFitness In fact my first tweet on this issue included a tag of @GarminNederland but of course - no response…

  • thepump74 Jon Steele-Mills 🇺🇦 (@thepump74) reported

    @GarminUK @GarminFitness Hi I am currently having issues with syncing my app with @MapMySupport...even tho Map My Run says it is connected, it doesn't show that at Garmin's end. My last 2 runs haven't synced. Please help.

  • SHodyEsq Sarah (Hody) Shtylman (@SHodyEsq) reported

    @GarminFitness what’s going on with the ConnectIQ app? Every time I try to update the settings for the watch face on my epix, the entire ConnectIQ app resets to welcome screen and prompts me to login (which then fails unless I force close the app and try again).

  • AWildPossum JustinB (@AWildPossum) reported

    @GoFahr @GarminFitness same problem here...

  • ArmyInvoice El Lul Randum (@ArmyInvoice) reported

    Dear @GarminFitness - changing the band design on the fenix sapphire solar 7s from the 6s so users are more limited in aftermarket bands is a garbage move. Your bands are trash and now I have less options to replace it. Lame.

  • matsher75 Mat Sherlock (@matsher75) reported

    Hello again @GarminUK @GarminFitness @Garmin still no progress on you fixing the accuracy issues with my #Fenix6S despite me doing everything you have requested. Issue raised 16/10/21 (150 days ago) Data you requested for testing was shared 13/02/22 (30 days ago) Please fix it!

  • philadopolis Phillip is almost a palindrome (@philadopolis) reported

    @GarminFitness I'm a swimmer. There's a reason I'm a swimmer. I'm not very good at running. I walk for fitness, but I don't run. Why is there an option to track running on my #GarminSwim2 but not walking? Seems like a software update could fix this. How about it?

  • matsher75 Mat Sherlock (@matsher75) reported

    @GarminUK DM’ed… please let’s find an answer… 149 days to fix an issue like this is disgraceful customer service.. if you can’t fix it give me a device that works and that can accurately track my distance! @GarminFitness @Garmin

  • bertie_bhoy Bertie B (@bertie_bhoy) reported

    That's my second VivoActive 3 stopped working in 3 years - the last time @Garmin @GarminFitness @GarminUK told me as I was 2 weeks outside warranty I would have to buy a brand new one. Wont be doing this time. Terrible.

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