Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Bordeaux, Nouvelle-Aquitaine 3
Tours, Centre-Val de Loire 2
Lyon, Auvergne-Rhône-Alpes 2
Jarny, ACAL 1
Jarrie, Auvergne-Rhône-Alpes 1
Farnham, England 1
Romilly-sur-Seine, ACAL 1
Lima, Provincia de Lima 1
Gilley, Bourgogne-Franche-Comté 1
Montbeton, Occitanie 1
Hautes-Bruyères, ACAL 1
Metz, ACAL 1
Melbourne, VIC 1
Miami, FL 1
Oslo, Oslo County 1
Meyzieu, Auvergne-Rhône-Alpes 1
Nancy, ACAL 1
Seysses, Occitanie 1
Vannes, Bretagne 1
Massamagrell, Comunitat Valenciana 1
Issy-les-Moulineaux, Île-de-France 1
Coulommiers, Île-de-France 1
Saint-Nazaire, Pays de la Loire 1
Bremen, Bremen 1
Saint-Arnoult-en-Yvelines, Île-de-France 1
Frankfurt am Main, Hessen 1
Torrijos, Castilla-La Mancha 1
Milford, MA 1
Madrid, Comunidad de Madrid 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Hill_Runner Rob Furness (@Hill_Runner) reported

    @GarminFitness @firstbeat your analytics are garbage. Fenix 6 was one of the worst things I’ve ever bought. Biggest demotivater ever!

  • MikeDoesData Michael Gagliano (@MikeDoesData) reported

    I love @GarminFitness and my Fenix watch so much, but your sensors are going to cause me to learn C out of spite, get hired as an embedded software DS, and FIX THEM MYSELF.

  • liz_hall_e Liz Hall (@liz_hall_e) reported

    Ok all you #Sleep experts. How is it that I wake up with vivid memories of a bunch of dreams but my @GarminFitness device is constantly telling me I had no REM sleep or very little REM? Is it just bad at measuring REM or do I misunderstand when dreaming happens?

  • chrisveraa Chris Veraa (@chrisveraa) reported

    @GarminFitness Thanks. The Reddit post is not mine, so there are others experiencing this as well. I did uninstall & reinstall, and I am on the latest software. Problem has persisted but I have found a hack to fast forward to next song while running … not ideal though.

  • MykolaBartosh Mykola Bartosh (@MykolaBartosh) reported

    @TrainingPeaks @richardwait @GarminFitness Not bad, but rest and drills….

  • runtommcquain Tom McQuain 🌮❤️ (@runtommcquain) reported

    Do all Garmin watches go bad after a weeks or just ones I bought? @Garmin @GarminFitness the watch I got a month ago is doing just like the old one . heart rate tracker stays on all the time, and with this one & pulse ox light stays on all night. No one can sleep through that

  • rondbard cb🇺🇦 (@rondbard) reported

    @GarminFitness Did the last update have some type of battery save. Since the bad 7.10 and then quick fix 7.20 update my Vivoactive 4 keeps turning itself off during extended periods of inactivity such as sleeping or watching TV. but it doesn't track HR, et al then either.

  • amberturnau Amber Turnau (@amberturnau) reported

    @GarminFitness @Garmin I just updated the firmware on my 7s Fenix watch and Tides activity has disappeared. I can’t re-add it. Can you help?

  • mad_hominem Dave (@mad_hominem) reported

    @herbertkrabel @GarminFitness Yeah, apparently it’s a known issue. Someone recommended turning off Strava segments so we shall see if that helps.

  • chrisj_slh Chris Hart (@chrisj_slh) reported

    @4iiiiUK @GarminFitness Thanks. I see the beta 14.50 f/w for the Edge 1040 has dropped with a fix. Looking forward to giving it a try.

  • rafiq3101 Rafiq Bhatti (@rafiq3101) reported

    @Garmin @GarminUK @GarminFitness #garmin outage What's the update to the 217k followers?

  • kabukulator Brian Hennessy (@kabukulator) reported

    Why do I suddenly need to reconnect my fénix 6 with my iPhone everyday @GarminFitness? I’ve watched all the videos and read all the how-tos on your site. Help!

  • OnTheJumbotron Kate Olson (@OnTheJumbotron) reported

    Hi @Garmin @GarminFitness my Fenix 6 altimeter isn't working, I've manually reset, GPS reset, and DEM reset but my runs all say 0 ascent 0 descent for the past week. Can you help?

  • runamishcountry Amish country half marathon (@runamishcountry) reported

    @runtommcquain @Garmin @GarminFitness I have the same problem with a 4Runner I used to have. I think I had to end up getting a new watch because the light stayed on all the time and there was no other option.

  • herbertkrabel Herbert Krabel (@herbertkrabel) reported

    @mad_hominem @GarminFitness This must be a glitch - as my watch did that last night 😳But usually lasts forever

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