Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 4 |
| Strasbourg, ACAL | 2 |
| Lyon, Auvergne-Rhône-Alpes | 2 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Calais, Hauts-de-France | 1 |
| Charlieu, Auvergne-Rhône-Alpes | 1 |
| Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur | 1 |
| Hettenshausen, Bavaria | 1 |
| Lixheim, ACAL | 1 |
| Tours, Centre-Val de Loire | 1 |
| Jarny, ACAL | 1 |
| Jarrie, Auvergne-Rhône-Alpes | 1 |
| Farnham, England | 1 |
| Romilly-sur-Seine, ACAL | 1 |
| Lima, Provincia de Lima | 1 |
| Gilley, Bourgogne-Franche-Comté | 1 |
| Montbeton, Occitanie | 1 |
| Hautes-Bruyères, ACAL | 1 |
| Metz, ACAL | 1 |
| Melbourne, VIC | 1 |
| Miami, FL | 1 |
| Oslo, Oslo County | 1 |
| Meyzieu, Auvergne-Rhône-Alpes | 1 |
| Nancy, ACAL | 1 |
| Seysses, Occitanie | 1 |
| Vannes, Bretagne | 1 |
| Massamagrell, Comunitat Valenciana | 1 |
| Issy-les-Moulineaux, Île-de-France | 1 |
| Coulommiers, Île-de-France | 1 |
| Saint-Nazaire, Pays de la Loire | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Eric J Saunders
(@ericjsaunders) reported
@garmin is there a way to not count warmup and cool down times towards your pace? This is not a good indication of my true effort. @GarminFitness
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Keane Li
(@keaneli) reported
@lalasoo @GarminFitness That lasts longer than @fitbit devices. Had my Charge 3 for a year or two and I can’t read the screen anymore. My mom’s went blank a year ago. I was the biggest supporter of Fitbit, but now I’m not so sure. They’ll probably send a coupon to buy a new one, but that doesn’t help.
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Meredith Lloyd
(@MrMLloyd) reported
from
Camberwell, England
HELP! Has anyone seen my @GarminFitness @garmin @GarminUK charger? I saw it yesterday I could swear! 🤬
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Emperor Goblin
(@Emperor_Goblin) reported
During the #cherryblossom10mile race this morning, I stopped at the beer and Oreos table around mile 8 and my @GarminFitness watch thought I fell down and tried to alert emergency contacts. I guess I did stop pretty suddenly.
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Monica Brady
(@MonicaFSF) reported
So.. if you have a product.. with a known issue, and you don't notify customers... then tell them they have to pay for a new device because it's out of warranty, but still affected .. started by an update YOU set out... seems shady... I'm looking at you @GarminFitness
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Aaron McLachlan
(@canonshooter17) reported
@MsBehavior @GarminFitness @MyFitnessPal Not working for me either this weekend.. somethings up..
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MyzoneMoves
(@MYZONEmoves) reported
@Ryan_Dsouza_ @whoop @GarminFitness Hey Ryan! Sorry to hear your device is no longer tracking your HR accurately! Have you been able to contact Support through "help" in your mobile app?
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Kholofelo Lek Molokomme
(@phyblo) reported
@sheldonjos @GarminFitness Shello its a problem and i blame the food😝😝😝😝
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Robert Razavi
(@RobertRazavi) reported
@Garmin @GarminFitness Ticket since March 23 <Ref:21549602K1> <Q#:1002452> for malfunctioning Forerunner 945. Was helped bigly but communication has ceased, not sure why? Please help! No reply to email anymore, was supposed to get basemap file, never received! Please action Thx
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Patrick Garcia |🖖🎨📷
(@patgarci) reported
Hmm it seem my Garmin Connect cant seem to sync with my fitness pal. Is it an issue on both sides? One or the other? Please help this has been a issue for me for the past few days now @GarminFitness @MyFitnessPal #myfitnesspal #GarminConnect
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Shivam Parikh
(@ShivamParikh) reported
@OscarMiles262 @GarminFitness The issue I’ve found with many non-garmin faces is that they suck out the battery life.
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Mark Elvin
(@sscmark) reported
@GarminUK @GarminFitness when will you fix the Venu 2 problems where it doesn't vibrate when you reach your goal?
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Greg Starr
(@GreggieStarr) reported
@wahoofitness any update on ticket #1409064 ? Just too many tech issues with Rival.. My @GarminFitness Fenix never gave any trouble..
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Christine Bader
(@christinebader) reported
@GarminFitness My Forerunner 45S hasn't been able to connect with my phone since the update a few days ago. I've disconnected, restarted...and I see on the interwebs others are having the same problem. Help?
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Andrew MacDonald
(@RevMacTO) reported
@Garmin @GarminFitness I keep getting emails telling me to sign in to my account or it will be deleted. I have signed in. Several times. Are these emails legit? And if so, what magical way must I sign in so that my account is not deleted?
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