Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 3
Blackburn, England 2
Deyvillers, ACAL 1
Genève, GE 1
Glasgow, Scotland 1
Albi, Occitanie 1
Darmstadt, Hessen 1
Pisa, Toscana 1
Lichfield, England 1
Rennes, Bretagne 1
Bordeaux, Nouvelle-Aquitaine 1
Dubai, Dubai 1
Lectoure, Occitanie 1
Le Pecq, Île-de-France 1
Dursley, England 1
Amadora, Distrito de Lisboa 1
Lund, Skåne län 1
Preston, England 1
Caen, Normandie 1
Vienna, Wien 1
Camaret-sur-Aigues, Provence-Alpes-Côte d'Azur 1
Tours, Centre-Val de Loire 1
Kristiansand, Vest-Agder Fylke 1
Dartmouth, NS 1
Échirolles, Auvergne-Rhône-Alpes 1
Blackwood, Wales 1
Sydney, NS 1
Southampton, England 1
Grenoble, Auvergne-Rhône-Alpes 1
Guny, Hauts-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • jayrobWL Jay Robinson (@jayrobWL) reported

    @GarminFitness my forerunner 235 freezes alot lately. I then have to power it fully down and restart and then it wipes out all my steps for that day. I have to find satellites to get the right time and it automatically drains my battery by 30-40%. Suggestions on a fix?

  • Esther_Leighton Esther (@Esther_Leighton) reported

    Dear @garminfitness there’s a lot wrong with the world. One thing is that your edge cycle computers don’t understand the disability sport Frame/RaceRunning. Please fix this so that I can get the geeky joy of stats telling me I’m an improved runner, rather than a rubbish cyclist.

  • seansexton90 seansexton90 (@seansexton90) reported

    I love my Garmin Instinct Tactical. It’s a fantastic watch. I do have two questions I am hoping someone from the community can help me out with. 1) Is there a way to add solar to it? 2) As a disabled veteran who is wheelchair bound; how do I monitor hand cycle? @GarminFitness

  • JTCrad James Craddock (@JTCrad) reported

    @GarminFitness is there a problem with the Garmin Coach? I’ve tried to set up a 5k run but the workout schedule is not populating.

  • BigBear19997890 @BigBeard (@BigBear19997890) reported

    Hi @GarminUK @GarminFitness, I have a Garmin S60 watch that I purchased around Oct 2019 that has just suddenly stopped working. Please advise how long the warranty is for this watch and what the issue could be. Many thanks

  • Sli_Y Uslindile Yengwa (@Sli_Y) reported

    Hi @GarminSA @GarminFitness I'm having trouble with the heart rate monitor on my forerunner 35 watch after installing the update it prompted me to install. Can I get some assistance or advice?

  • DebWooArtist DebWooArtist (@DebWooArtist) reported

    @GarminFitness Have just done, with details of all the standard things you always recommend to fix app problems, that I've already tried to no avail.

  • Garmin_India Garmin India (@Garmin_India) reported

    @kushal297 @Garmin @GarminFitness Hi Kushal! You can connect with our Toll-Free Number: 1800-121-00-1818 if the problem continues.

  • EugeneDayDSc T. Eugene Day (@EugeneDayDSc) reported

    Man I don’t know why I bother paying attention to @GarminFitness’s algorithms. As I improve, objectively getting faster and running further, their algorithm *invariably* tells me I’m “unproductive” and losing fitness. It’s GARBAGE.

  • ambertherunner Amber Finlay (@ambertherunner) reported

    @GarminFitness I did a factory reset on my Forerunner 45s two days ago to get it reconnected to my phone. Now it’s disconnected and won’t reconnect again. I don’t want to continually reset my watch — can you help?

  • AimsHewitt Amy Hewitt (@AimsHewitt) reported

    I need some (boring) help. #garmin Venu SQ or #Fitbit Versa 3? (@GarminFitness @FitbitUK )

  • athletikaty AthletiKaty (@athletikaty) reported

    @ElizabethWSVH @GarminFitness Glad I'm not the only one who has this issue! Makes me feel a smidge less off my rocker :)

  • tomshax tomshax (@tomshax) reported

    @Smithtasticness @GarminFitness I'm having the same issue. Really annoying.

  • Logun0 Logun (@Logun0) reported

    @ianloughead @MobileSyrup Possibly because of a problem with the quality of @GarminFitness devices. My $1,000 Fenix 5x didn't last even 3 years. My wife's lasted 2.5. Their support said they could sell me one previously broken and fixed (refurbished they called it). I'll never buy another one ever again

  • Smithtasticness James Smith (@Smithtasticness) reported

    @tomshax @GarminFitness Yeh I know. Took them a while to realise there was an issue. They are working on it now at least.

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