Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 3
Blackburn, England 2
Le Havre, Normandie 1
Chepstow, Wales 1
Marriottsville, MD 1
Deyvillers, ACAL 1
Genève, GE 1
Glasgow, Scotland 1
Albi, Occitanie 1
Darmstadt, Hessen 1
Pisa, Toscana 1
Lichfield, England 1
Rennes, Bretagne 1
Bordeaux, Nouvelle-Aquitaine 1
Dubai, Dubai 1
Lectoure, Occitanie 1
Le Pecq, Île-de-France 1
Dursley, England 1
Amadora, Distrito de Lisboa 1
Lund, Skåne län 1
Preston, England 1
Caen, Normandie 1
Vienna, Wien 1
Camaret-sur-Aigues, Provence-Alpes-Côte d'Azur 1
Tours, Centre-Val de Loire 1
Kristiansand, Vest-Agder Fylke 1
Dartmouth, NS 1
Échirolles, Auvergne-Rhône-Alpes 1
Blackwood, Wales 1
Sydney, NS 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • The_Jaret JLG (@The_Jaret) reported

    @GarminFitness I like the Venu, my problem is the HRM feature seems useless during a workout. I doesn’t seem to respond to changes in HR like a HR strap.

  • chipaca The Chipaca 🍃 (@chipaca) reported

    seems the data from garmin itself was corrupt. Downloaded the FIT and the FIT SDK, converted it to CSV, found the sudden jump in timestamps, used python to fix it and uploaded that instead. @GarminFitness I think this one is on you.

  • jainjayesh Jayesh Jain (@jainjayesh) reported

    @AbhinavAgarwal @GarminFitness Facing the similar problem. Grossly disappointed with the product.

  • AciernoJonathon lil bean boy (@AciernoJonathon) reported

    @GarminFitness your watches are garbage and you should be ASHAMED

  • CherNoreen Cher Noreen (@CherNoreen) reported

    @lzmddngs @Garmin @GarminFitness I've heard that it can be useful for other people with ME. It's useless for me since it never goes above 5% charged. I've not seen any other ME patients with my problem with the body battery.

  • Nate_T_Lopez Nate the Good Enough (@Nate_T_Lopez) reported

    @LevityNYC @whoop @GarminFitness I’ve got an Apple Watch that I love as well. I got Whoop as a gift. I hate it. Never had a piece of electronic fail to deliver on as many fronts. Completely garbage

  • SizaDube1 Siza Dube (@SizaDube1) reported

    Can someone using a #garminwatch #garminconnect help me understand how calories in and out work please. @Garmin @GarminFitness 🤔

  • arcanelove Justin Walker (@arcanelove) reported

    I’m not sure how @GarminFitness watches calculate the number of floors climbed. I’ve run up and down my stairs at home 50 times this afternoon and after syncing my Fēnix 5 (again) with the iOS Connect app it reports a woeful 2 floors climbed. Baffled!

  • CamziWamzi Undisputed Queen Omega (@CamziWamzi) reported

    @Garmin @GarminFitness this is the second run I have recorded with my Vivoactive 3 Music where a media error has occurred causing the watching to freeze and the run to not sync with the Garmin Connect app.

  • MeToddScott Todd Scott (@MeToddScott) reported

    hey @Garmin @GarminFitness my vivomove hr I bought 8 months ago isn't charging. it has been a problem for the last couple of months and used the suggested cleaning of the connections. it worked for a while but now I can't get it to charge at all over the last month

  • joaquimrosa joaquim  (@joaquimrosa) reported

    @GarminFitness Garmin Connect goes down again! We are ridiculous. #fail

  • 2621875 Marc Diamond (@2621875) reported

    hey @GarminFitness, on your month totals screen, the calculation for weekly average is the month total distance divided by 4. #incorrect please fix.

  • HeriLuna Cachetoncito (@HeriLuna) reported

    @Garmin @GarminFitness I have a problem with my Garmin Index.. no matter where is it, always show weight.. around 4 or 5 pounds.. when I got on it, of course the measures are wrong.. I already change batteries, reset all settings.. nothing, what can I do? Help!

  • JTScatCat Joseph Thomas (@JTScatCat) reported

    @markbacigalupo @fitbit @GarminFitness Nope. I'm an Apple person. I've thought about just breaking down and doing the Apple watch, but I can't bring myself to part with my regular watches. It's a real-life dilemma over here.

  • CamziWamzi Undisputed Queen Omega (@CamziWamzi) reported

    @GarminFitness And resetting the watch has not stopped the error from happening again.

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