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Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Quimper, Brittany 1
Paris, Île-de-France 4
Township of Evan, KS 1
Zürich, ZH 1
Canby, OR 1
Brindas, Auvergne-Rhône-Alpes 1
Roubaix, Hauts-de-France 1
Billom, Auvergne-Rhône-Alpes 1
Duisburg, NRW 1
Marietta, GA 1
Anderlecht, Brussels Capital 1
Atlanta, GA 1
Portsmouth, England 1
Montréal-la-Cluse, Auvergne-Rhône-Alpes 1
Prague, Praha 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • OuftiDjape
    Bittersweet (@OuftiDjape) reported

    @GarminFitness Hello, I've done uninstall/reinstall of Garmin Connect App with latest version on play store 4.65.1 -> problem not fixed

  • Trashatarian
    Trashatarian (@Trashatarian) reported

    Absolutely do NOT buy a @GarminFitness watch. The charging system is AWFUL. I have a Venu 2S and I'm on my 3rd charging cable in 3 yrs cause the pins keep breaking off. The best they offer is 50% off their garbage charging cable. I'll never buy another until they fix this tech

  • itstheotherway
    Stanfield Capital Management (@itstheotherway) reported

    @GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.

  • kevinduquette
    kevin duquette (@kevinduquette) reported

    @GarminFitness i know this doesn't do anything, but i bought a vívoactive® 3 Music and it's the biggest piece of **** and waste of my money all time. doesn't even stay charged for a few hours with all the services disabled. like, it can't even just be a watch. i hate it.

  • CarlJTaylor23
    CT (@CarlJTaylor23) reported

    @GarminUK @GarminFitness - disappointed that my Forerunner 965 has broken after less than 3 years and the option is to buy a refurbished device at a price of £155. I expect a £600 watch to last longer than it has, especially as it’s not worn all day / everyday.

  • KewellBeans
    Wrecky Carmichael (@KewellBeans) reported

    @Garmin @GarminFitness your service rep, Sarah, who assisted me today with my Garmin Connect coaching plan issue was phenomenal! Give that girl a raise!

  • BostonLooper
    murph (@BostonLooper) reported

    Apple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come

  • rodtrent
    Speaker 25 (@rodtrent) reported

    @Garmin sync for @SmashrunHQ is broken too after Garmin's Oauth changes last week. How long will this last? @GarminFitness

  • AaeJay2008
    AaeJay (@AaeJay2008) reported

    @Garmin @GarminFitness 2. My watch has been with you for over a week. No updates until I contact you. Its a simple fix but every time I look for support, your agents say they will escalate it and then drop out of the chat. I have the screen recording as proof if you want.

  • SanDiegoJoey
    Joey Davis (@SanDiegoJoey) reported

    Hey @Garmin @GarminFitness when are you going to fix the update that broke the Index 2 smart scales? It’s been weeks, no ability to upload to @garminconnect

  • TheStroBro
    AC (@TheStroBro) reported

    @GarminFitness Looking at Garmin Connect, there was probably some impact of adding strength training last week on my runs. But yesterday for recovery should help today. I added 52 minutes of stimulus on top of the previous 105 minutes of running, that's 49.5% of increase in some volume.

  • librarykat
    MrsKillJoy616 (@librarykat) reported

    @Garmin @GarminFitness Ever since I updated your app a few days ago, my notifications won't consistently send through to my watch. I've had to uninstall and reinstall your app multiple times a day to try to get this basic function to work. I've tried to connect with help over this, but that isn't really working either. I would just like a basic function of my watch to work.

  • Marathons4Kids
    My Marathon Journey (@Marathons4Kids) reported

    @GustavoKayakero @Garmin @GarminFitness That might solve the problem

  • 92dakotahd
    Zachary Burcham (@92dakotahd) reported

    Hey @GarminFitness it's frustrating to pay $130 to replace my 645 Music for the 2nd time for the case breaking where the band attaches. It's more frustrating to put my watch model in your support page and that issue is listed real close to the top. For $130 fix the design flaw.

  • mdalman34
    Mark Dalman (@mdalman34) reported

    @GarminFitness my app is not updating any more from my Venu. Can someone contact me to help?

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