Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Madrid, Comunidad de Madrid 3
Nürnberg, Bavaria 1
Paris, Île-de-France 1
Andenne, Wallonia 1
Nantes, Pays de la Loire 1
Choisy-le-Roi, Île-de-France 1
Vienna, Wien 1
Massy, Île-de-France 1
Maisons-Alfort, Île-de-France 1
Mulhouse, ACAL 1
New York City, NY 1
Roanne, Auvergne-Rhône-Alpes 1
Rennes, Bretagne 1
Ixtlán del Río, NAY 1
Montluel, Auvergne-Rhône-Alpes 1
Montrond-les-Bains, Auvergne-Rhône-Alpes 1
Cartagena, Departamento de Bolívar 1
Richmond Hill, ON 1
Zaragoza, Aragon 1
Braşov, Judeţul Braşov 1
Québec, QC 1
Castelldefels, Catalunya 1
Florianópolis, SC 1
London, England 1
Chicago, IL 1
Santiago de Compostela, Galicia 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • szzoti Zoti (@szzoti) reported

    @mighty_gadget @GarminFitness @GarminUK So far, your article help the most relevantly. Waiting longer for GPS position seems to be a workaround. (it's not easy for those without a map on the watch)

  • nuebelm Markus Nübel (@nuebelm) reported from Lippstadt, Nordrhein-Westfalen

    @TacxSupport @GarminFitness Hey guys. How long will it take after I have opened a ticket via your support chat til I get feedback? Just wondering if my issue is still active with you guys.

  • TacxSupport Tacx Support (@TacxSupport) reported

    @nuebelm @GarminFitness We are sorry to see that you have this issue. Can you tell us what your ticket number is of the email that you have send?

  • djdeedle djdeedle (@djdeedle) reported

    @clivewalker Here is some information on what is happening with @GarminFitness and others' GPS. It seems they are working on a fix.

  • brentreilly Brent Reilly (@brentreilly) reported

    @GarminFitness is there something going on with gps right now? Maps for today and yesterday have been bad off.

  • dominooch Dominooch (@dominooch) reported

    @strydrunning I recently bought your product and have been using it with my @GarminFitness Fenix6X. It has recently been connecting and disconnecting indiscriminately, saying "Pod Detached." This is after using it for about a month. Any ideas as to what the issue could be?

  • JoeBeOne Dr. Joseph Lorenzo Hall (@JoeBeOne) reported

    @GarminFitness @Strava Hi, is there currently an issue with Strava-Garmin integration? I can't seem to get Strava routes to sync to Garmin Connect (worked yesterday and have tried everything)

  • THM74 Travis Moore (@THM74) reported

    @Garmin Just updated Garmin Express and now it won’t recognize my ANT, is this a known issue? Asked @GarminFitness and they didn't respond...

  • mrviste Martin (@mrviste) reported

    @GarminFitness «Expired CPE» on Fenix 6 pro solar. Way off GPS tracking since January 1. Tried sync with Express and Connect, and reboot. Any fix soon?

  • THM74 Travis Moore (@THM74) reported from Phoenix, Arizona

    @GarminFitness Just updated Garmin Express and now it won’t recognize my ANT, is this a known issue?

  • foobarbaz77 Arup Vidyerthy (@foobarbaz77) reported

    @GarminUK @GarminFitness - having trouble with Strava live segments not working on Edge 830 after upgrading to v7. Does this feature only work on Strava routes synced to Garmin? Or do starred and enabled Stava segments show up on routes made on Connect?

  • iCowboys60 Jeff Goold (@iCowboys60) reported

    @GarminFitness CPE expired on my 245. Is there a fix coming? Thanks.

  • makziweng ZiWeng Mak (@makziweng) reported

    @GarminFitness I want make a feedback regarding this. Please help me suggest enable turn off sleep time in setting and auto sleep detection including nap in future software update to technicians team for all model available.

  • rayjebsen Ray Jebsen (@rayjebsen) reported

    @Garmin @GarminFitness you reintroduced the treadmill + virtual run bug on the 945 with your most recent software update. Support is telling people to reset and recalibrate, but that is not working. The software keeps taking 1 step forward, 2 back. Help!

  • FeralinaCat Feralina Cat (@FeralinaCat) reported

    @FitbitSupport Thanks for absolutely nothing! Not only did you not solve my problem with your product but, the chat session was abruptly ended! Any @GarminFitness reps out there want to sell me on your device over @Fitbit 😡🤬😡

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