Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Boulay-Moselle, ACAL 1
Lille, Hauts-de-France 1
Brough, England 1
Exireuil, Nouvelle-Aquitaine 1
Marseille, Provence-Alpes-Côte d'Azur 1
Berlin, Land Berlin 1
Villefranche-sur-Saône, Auvergne-Rhône-Alpes 1
Le Cheylard, Auvergne-Rhône-Alpes 1
Ouhans, Bourgogne-Franche-Comté 1
Le Teil, Auvergne-Rhône-Alpes 1
Calais, Hauts-de-France 1
Charlieu, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Hettenshausen, Bavaria 1
Lixheim, ACAL 1
Paris, Île-de-France 1
Tours, Centre-Val de Loire 1
Jarny, ACAL 1
Jarrie, Auvergne-Rhône-Alpes 1
Farnham, England 1
Romilly-sur-Seine, ACAL 1
Lima, Provincia de Lima 1
Gilley, Bourgogne-Franche-Comté 1
Montbeton, Occitanie 1
Hautes-Bruyères, ACAL 1
Lyon, Auvergne-Rhône-Alpes 1
Metz, ACAL 1
Melbourne, VIC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • rodduke Charger Rod (@rodduke) reported

    @Garmin @GarminFitness how can I find help to cancel watch faces - and payments - where the watch does not work. Sent email. But no help.

  • randysnachos ihavetwocats (@randysnachos) reported

    @GarminFitness you’ve had a known issue w/ Spotify sync for a year+ and haven’t fixed it? Look on @Garmin message board people so frustrated they’re selling their watches and swearing off your brand forever. I’m so close to doing so myself. What the hell? Get it together

  • laryssalaroo Laroo (@laryssalaroo) reported

    @GarminFitness my forerunner 235 is stuck on yesterday. I’ve synced it to my phone, deleted it and repaired it. And nothings working. #help

  • JoeMorecroft Joe Morecroft (@JoeMorecroft) reported

    It still fathoms me how buggy @GarminFitness products are and they're still the no. 1 brand for run and cycle tracking

  • Kineets Kineta Kelsall (@Kineets) reported from Tottenham, England

    @GarminFitness hey, I can’t connect my headphones/music to the Garmin Vivoactive 4 series - please can you help? I’ve disconnected from my phone etc.

  • tomwwolf tom w wolf (@tomwwolf) reported

    RE:Fitness wearables. I have been a longtime fan of fitness wearables, starting with a @GarminFitness Vivosmart in 2015. By the end of 2016 I had switched to a @Fitbit for two reasons: 1) Multiple broken Vivosmart display failures and resulting replacements, 1/8

  • bindian0509 भरत | Bharat | ਭਾਰਤ | بھارت (@bindian0509) reported

    @Garmin Got my vivoactive casing damaged any chance I can get a fix :-( Loved my Garmin since 2018 now it's broken. @GarminFitness @Garmin_India #Garmin

  • Shirleymlawson Shirley Lawson (@Shirleymlawson) reported

    @GarminFitness 3 support advisors giving contradictory advice, not helpful. Garmin 45s with HR alert not working. Need it to beep if HR >100. Possible or not possible, simple answer please

  • sanguinesongs1 sanguinesongs (@sanguinesongs1) reported

    @GarminFitness Hello! Any info or links that help new users understand how you calculate things like Calories burned, Wattage etc? Just picked up a 530 for my bike and want to get a better understanding. Right now it's doubling the calories that other apps say I used. Thanks!

  • o_illy o_illy (@o_illy) reported

    @SugahAintSweet @Garmin @GarminFitness I have the same problem. I see their are others that have the same issue. This watchband is really uncomfortable.

  • richclever Rich Cleverley (@richclever) reported

    @GarminFitness @Garmin Is Garmin Connect down? Can't get onto the site and my run hasn't synched from my #Fenix5Plus to @Strava

  • djstephfloss DJ Steph Floss (@djstephfloss) reported

    Anybody work for, or knows anyone who works for @GarminFitness ???? I need help ASAP!

  • storr_tom Tom Storr (@storr_tom) reported

    @GarminFitness Hi, my Fenix 6 has stopped pairing with my phone. Bluetooth on phone works with other devices and weirdly the app recognises the watch, just doesn’t complete the connection. Tried turning off and on etc. Can you help please.

  • zepy32 Zack (@zepy32) reported

    @GarminFitness @Garmin How can one of the biggest selling points of your watches (@Spotify syncing) be completely broken for nearly a year now with no real fix. As someone who just bought one, for that feature I'm pretty annoyed. Not a single reset, reinstall, or restart helps.

  • jisampedro Javier I. Sampedro (@jisampedro) reported

    Anyone having trouble while using @GarminFitness Connect ? Workouts not shown in the app since trusted, even though I programmed few days ago and loaded into my watch without problem #garmin #running

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