Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 3
Lille, Hauts-de-France 1
Brough, England 1
Exireuil, Nouvelle-Aquitaine 1
Marseille, Provence-Alpes-Côte d'Azur 1
Berlin, Land Berlin 1
Villefranche-sur-Saône, Auvergne-Rhône-Alpes 1
Le Cheylard, Auvergne-Rhône-Alpes 1
Ouhans, Bourgogne-Franche-Comté 1
Le Teil, Auvergne-Rhône-Alpes 1
Calais, Hauts-de-France 1
Charlieu, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Hettenshausen, Bavaria 1
Lixheim, ACAL 1
Tours, Centre-Val de Loire 1
Jarny, ACAL 1
Jarrie, Auvergne-Rhône-Alpes 1
Farnham, England 1
Romilly-sur-Seine, ACAL 1
Lima, Provincia de Lima 1
Gilley, Bourgogne-Franche-Comté 1
Montbeton, Occitanie 1
Hautes-Bruyères, ACAL 1
Lyon, Auvergne-Rhône-Alpes 1
Metz, ACAL 1
Melbourne, VIC 1
Bordeaux, Nouvelle-Aquitaine 1
Miami, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Michael_Arter Michael Arter (@Michael_Arter) reported

    @GarminFitness 1/2 hi guys . I’m swimming with a Vivoactive 4. Quite often it miscounts a swimming lap - either misses one or adds an additional . I had an Apple Watch for years and this was never an issue. Why doesnt your software include sanity checks .

  • mowatb Barry Mowat (@mowatb) reported

    @GarminFitness @GarminUK how lings connect down for?

  • Lloydy_2020 Paul Lloyd (@Lloydy_2020) reported

    Is it a GPS problem? Just put GPS on and went outside to get signal. Full signal and it was ‘ready’ pressed start, calories started to count. But the GPS doesn’t work indoor? So frustrating.. @GarminUK @GarminFitness can someone help..

  • sanguinesongs1 sanguinesongs (@sanguinesongs1) reported

    @GarminFitness Hello! Any info or links that help new users understand how you calculate things like Calories burned, Wattage etc? Just picked up a 530 for my bike and want to get a better understanding. Right now it's doubling the calories that other apps say I used. Thanks!

  • mswade41 Yolanda (@mswade41) reported

    @MyFitnessPal @GarminFitness So I am logging my food wearing my vivoactive 3 counting steps and both apps sync ONLY TO THIER OWN websites and phone apps. Both say that they will work Together Sync Together 😒plz fix

  • Kineets Kineta Kelsall (@Kineets) reported from Tottenham, England

    @GarminFitness hey, I can’t connect my headphones/music to the Garmin Vivoactive 4 series - please can you help? I’ve disconnected from my phone etc.

  • KannanPillai18 Kannan Pillai (@KannanPillai18) reported

    @GarminFitness Service in india is very worst for Garmin watch. Jst 4r replacement of dis products it's taking more den 3 months. Thought I hve nt rec'd my product OR any proper feedback on d status of my product 4rm d service center. Then wat is d use of Purchasing dis product.

  • JoeMorecroft Joe Morecroft (@JoeMorecroft) reported

    It still fathoms me how buggy @GarminFitness products are and they're still the no. 1 brand for run and cycle tracking

  • sina_cb Sina (@sina_cb) reported

    @Garmin @GarminFitness Could you please fix the Persian font on your Venu watches (and possibly others too)? All my Persian notifications are all messed up. :( It's missing a few characters, and some characters don't show up as they should.

  • jisampedro Javier I. Sampedro (@jisampedro) reported

    Anyone having trouble while using @GarminFitness Connect ? Workouts not shown in the app since trusted, even though I programmed few days ago and loaded into my watch without problem #garmin #running

  • Flokkz4 FloK (@Flokkz4) reported

    @GarminFitness Very bad idea that you are not counting Zwift recorded and uploaded rides towards your batches anymore. Fenching your systems will not help you growing your community. Hope you have plans to change this asap again.

  • zepy32 Zack (@zepy32) reported

    @GarminFitness @Garmin How can one of the biggest selling points of your watches (@Spotify syncing) be completely broken for nearly a year now with no real fix. As someone who just bought one, for that feature I'm pretty annoyed. Not a single reset, reinstall, or restart helps.

  • o_illy o_illy (@o_illy) reported

    @SugahAintSweet @Garmin @GarminFitness I have the same problem. I see their are others that have the same issue. This watchband is really uncomfortable.

  • Shirleymlawson Shirley Lawson (@Shirleymlawson) reported

    @GarminFitness 3 support advisors giving contradictory advice, not helpful. Garmin 45s with HR alert not working. Need it to beep if HR >100. Possible or not possible, simple answer please

  • btp34 Brett P (@btp34) reported

    @GarminFitness Very poor planning and insight to have bigger bands available for other devices but not the Forerunner 45

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