Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Boulay-Moselle, ACAL 1
Lille, Hauts-de-France 1
Brough, England 1
Exireuil, Nouvelle-Aquitaine 1
Marseille, Provence-Alpes-Côte d'Azur 1
Berlin, Land Berlin 1
Villefranche-sur-Saône, Auvergne-Rhône-Alpes 1
Le Cheylard, Auvergne-Rhône-Alpes 1
Ouhans, Bourgogne-Franche-Comté 1
Le Teil, Auvergne-Rhône-Alpes 1
Calais, Hauts-de-France 1
Charlieu, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Hettenshausen, Bavaria 1
Lixheim, ACAL 1
Paris, Île-de-France 1
Tours, Centre-Val de Loire 1
Jarny, ACAL 1
Jarrie, Auvergne-Rhône-Alpes 1
Farnham, England 1
Romilly-sur-Seine, ACAL 1
Lima, Provincia de Lima 1
Gilley, Bourgogne-Franche-Comté 1
Montbeton, Occitanie 1
Hautes-Bruyères, ACAL 1
Lyon, Auvergne-Rhône-Alpes 1
Metz, ACAL 1
Melbourne, VIC 1
Bordeaux, Nouvelle-Aquitaine 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • coachyoshia Yoshia (@coachyoshia) reported

    @Garmin @GarminFitness actually just told me that if my very expensive watch and cycling computer was within 400’ of accurate elevation they are good with it. Shockingly bad product. Not even sure how they can call that elevation tracking. Hugely disappointed.

  • caretakerok Марсоход (@caretakerok) reported

    Hey dudes @GarminFitness what’s wrong with your Forerunner 745? They are not showing correct circles in swimming pool. How to fix this ****?

  • emsassman Princess Protein (@emsassman) reported

    @Apple your series 7 watch is one of the worst ones I’ve owed. Can’t read through my tattoos and pauses randomly during workouts for no reason. I’ll be switching to @GarminFitness after this

  • KeithBoland10 Keith Boland (@KeithBoland10) reported

    @FitbitSupport @GarminUK @GarminFitness Fitbit versa 3 broke due to a poor seal when swimming, its been 5 weeks and I still have not received a replacement device. Have you given up on customer service?

  • runtommcquain Tom McQuain 🌮❤️ (@runtommcquain) reported

    @Garmin @GarminFitness so the new watch you spent a couple hundred dollars on wakes you up at 4:00 a.m. flashing lights naturally you're not going to sleep well. Thinking awesome I spent money on this and it's broken already

  • tadejtadej shiptoaster (@tadejtadej) reported

    @dret @Garmin @GarminFitness Sounds like my vivoactive 3 experience. Replacing battery did not help me, but there are ways to downgrade the firmware if you take an old binary and hex edit the version to be above the latest one (also did not help lol)

  • heathborders Heath Borders (@heathborders) reported

    @GarminFitness when a calendar event notification shows on my Pixel 6a (Running Android 13), my Forerunner 55 only shows "Calendar" with no notification information. I suspect this is an Android 13 issue. Please forward this to your Android team. I'm happy to test a fix for them!

  • amberturnau Amber Turnau (@amberturnau) reported

    @GarminFitness @Garmin I just updated the firmware on my 7s Fenix watch and Tides activity has disappeared. I can’t re-add it. Can you help?

  • OnTheJumbotron Kate Olson (@OnTheJumbotron) reported

    Hi @Garmin @GarminFitness my Fenix 6 altimeter isn't working, I've manually reset, GPS reset, and DEM reset but my runs all say 0 ascent 0 descent for the past week. Can you help?

  • chrisj_slh Chris Hart (@chrisj_slh) reported

    @4iiiiUK @GarminFitness Thanks. I see the beta 14.50 f/w for the Edge 1040 has dropped with a fix. Looking forward to giving it a try.

  • joejoezz Joe Boomgard-Zagrodnik (@joejoezz) reported

    @dougrathbone @GarminFitness I know now because I googled it. Red is bad so I would see a doctor, we like having you around.

  • mad_hominem Dave (@mad_hominem) reported

    @GarminFitness 9.33 has trashed battery life for a lot of users though. An update fix is needed really quickly.

  • hotpantsliz Liz Miller (@hotpantsliz) reported

    @GarminFitness @jaybirdsport please fix the connection issue before i discontinue use of both of your products. this is insane.

  • KiethSharma Tarun Sharma (@KiethSharma) reported

    @GarminFitness Auto activity tracking is ON and still it doesn't show up on my watch. Could you please help? @GarminFitness @Garmin

  • KiethSharma Tarun Sharma (@KiethSharma) reported

    @GarminFitness Auto activity tracking is ON and still it doesn't show up on my watch. Could you please help?

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