Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Lyon, Auvergne-Rhône-Alpes | 2 |
| Paris, Île-de-France | 5 |
| Ottawa, ON | 1 |
| Arras, Hauts-de-France | 1 |
| West Molesey, England | 1 |
| Oyonnax, Auvergne-Rhône-Alpes | 1 |
| Tel Aviv, Tel Aviv | 1 |
| Annecy, Auvergne-Rhône-Alpes | 1 |
| Quimper, Brittany | 1 |
| Township of Evan, KS | 1 |
| Zürich, ZH | 1 |
| Canby, OR | 1 |
| Brindas, Auvergne-Rhône-Alpes | 1 |
| Roubaix, Hauts-de-France | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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@al3x@hachyderm.io (@al3xandru) reported@GarminFitness hi, it looks like the last update of the Connect app on iOS is writing a “Walking + Running” record to Health app for the whole 24h; that in addition to normal activity records. Health daily reports are thus broken (double distances). Is this a known issue? TY
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Shon (@Shon) reported@GarminFitness just had a week of “unproductive” runs according to my #fenix6. I discovered that the GPS was slow (15 mins+) to sync on these runs. Throws off V02max. A reboot fixed the watch but please add logic while GPS_sync=false, productivity_rating=false, alert
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Rob Scherer (@RobScherer6) reportedOne problem I see right away with the @Garmin @GarminFitness HRM 600 is the connection between the strap and the pod, which you have to separate in order to charge the device...this pod is breaking at some point. What are my options when it does?
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acdaisy (@acdaisy_) reported@GarminFitness @Garmin I have a newer (June 25) device that the heart rate tracking does not consistently work. I reach out to support and I get the run around each time and still have a device that doesn't consistently work. Is there anyone that can help?
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atlantaswelder (@atlantaswelder) reportedI really despise some commentary from some of these health metrics. @GarminFitness Nothing worse than someone/saying "i don't know if you're gunna make it" ... wtf Fu MF ;$:$4&:$;$/&7$:! F off 🤬 Just tell the me the data. That's all i require. I don't need your baseline
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Tony Kunda (@the_kunda) reported@GarminFitness @Garmin Today was the first day that my daughter wore her Bounce watch and your backend had a massive outage, permanently shaking our confidence in her ability to use the device to get help in an emergency. Unacceptable. Will there be a post-mortem on the outage?
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murph (@BostonLooper) reportedApple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come
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Sunil Kumar (@sunilkumar8mile) reported@GarminFitness Thanks team for your response and the workaround. However now the issue got resolved and data is syncing into TrainingPeaks.
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Steph Strange (@Sstrange_2708) reported@GarminUK @GarminFitness, will you be looking at a buggy/stroller setting in activities? Having to put my watch in my pocket defeats the object of it and pushing one handed is not ideal off road. It's a real bug bear with myself and active friends #vivoactive3 #activeparents
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AmeliaBaldreeNichols (@starlitdazzle) reportedWaking up to find out @GarminFitness changed its Garmin Connect All Activities view and it's terrible. How can I return to the minimized version of ystrday where I could see more data on the screen? I don't need or want this maximized version with icons where I see less actvities
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Sissikiwi1 (@Sissikiwi1) reported@GarminFitness I have now had a Garmin Venu Sq for a year and it is the worst fitness tracker I have ever had. Now it won’t even pair with my new phone, and for pairing I had to remove it from the old phone. So no stats anywhere now. Never correct anyway LOL Garmin rubbish!
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Amy Hainsworth (@amyhainsworth) reportedHeyo @GarminFitness is anyone working your support phone lines today? I’ve been on hold for 52 minutes for an issue with a Decent, much longer than the 13 minute estimate.
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J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
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Laura Perttula (@LauraPerttula) reported.@GarminFitness @Garmin is there a reason why the "confidence" metric is even in your 5K Garmin Coach plan? Can I just run without you ranking whether you think I'm going to be successful? I do not find it helpful or motivating. I'm a longtime, but slow, runner rebuilding.
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Margaret-Ann, PhD Scholar (@RealMargaretAnn) reported@Garmin @GarminFitness listen, I need y’all to fix this Forerunner HR firmware ASAP because I know I’m fit af (IRONMAN!) but there’s no way my HR was between 31-76 for a 1.5hr Zone 2 training run… it’s been weeks, PLEASE SAVE US FROM THIS HELL! I’M NOT UNPRODUCTIVE! 😭 #garmin
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