Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 3 |
| Blackburn, England | 2 |
| Genève, GE | 1 |
| Glasgow, Scotland | 1 |
| Albi, Occitanie | 1 |
| Darmstadt, Hessen | 1 |
| Pisa, Toscana | 1 |
| Lichfield, England | 1 |
| Rennes, Bretagne | 1 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
| Dubai, Dubai | 1 |
| Lectoure, Occitanie | 1 |
| Le Pecq, Île-de-France | 1 |
| Dursley, England | 1 |
| Amadora, Distrito de Lisboa | 1 |
| Lund, Skåne län | 1 |
| Preston, England | 1 |
| Caen, Normandie | 1 |
| Vienna, Wien | 1 |
| Camaret-sur-Aigues, Provence-Alpes-Côte d'Azur | 1 |
| Tours, Centre-Val de Loire | 1 |
| Kristiansand, Vest-Agder Fylke | 1 |
| Dartmouth, NS | 1 |
| Échirolles, Auvergne-Rhône-Alpes | 1 |
| Blackwood, Wales | 1 |
| Sydney, NS | 1 |
| Southampton, England | 1 |
| Grenoble, Auvergne-Rhône-Alpes | 1 |
| Guny, Hauts-de-France | 1 |
| Tlalnepantla, MEX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Lee
(@SteveALee) reported
@GarminFitness Re car Garmin, is fixed - NTG5Star1 SW Ver 16/49.0 46.15. SD card is SD Karte Garmin MAP PILOT Europa 2017. Mercedes V8.0 Map 8.0. To be honest, just map updates would be good as errors are annoying. But SW update if it help with better diversion support
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Tom McQuain 🌮❤️
(@runtommcquain) reported
@eersfansmf @GarminFitness The guy on the chat earlier told me my watch went bad overnight last night so maybe that's what it was I got it to come back on now so that's a plus
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Shannon Jaye
(@shan_jaye) reported
@GarminFitness I sent the error log a couple of weeks ago, but this watchface still hasn't been fixed.
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Dr. Kathryn Woodcock 💉🏁
(@safeandsilent) reported
@GarminFitness As I tweeted later, it came back up. The data server must have been down at that time. It served me the login page, but then just white afterwards.
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Brent Reilly
(@brentreilly) reported
@GarminFitness is Connect down?
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Kasia Jaworska
(@kasia_jaw) reported
@GarminFitness I need to move my final run from my training programme to a different day on my calendar. Unfortunately, it says I can’t and that it is you… I really don’t want to miss that challenge. Please help!
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rosa
(@rosakarenn) reported
@GarminFitness WHY can none of the #Garmin watches track naps? Only 'sleep' at night between set hours. Fix this please, it's 2021! If Fitbit can do it surely Garmin can too.
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No Me Odies Por Ser Flaca
(@flakushis) reported
@GarminFitness Hi. I sent you a bunch of details on how my Garmin is not working (HR, step counter, cadence). The GPS works now, but other features are not.
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abigail white
(@awhiteparr) reported
@GarminFitness terrible that 2 of your watches have now failed due to water getting in. You have admitted there is known fault with this model, yet only offer a second hand watch of the same model or i have to pay for a different model. ANYONE ELSE HAVE ISSUES WITH GARMIN???
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Dr. Stef Gardiner-Walsh
(@StefGWalsh) reported
Any of my friends a @GarminFitness watch user? I'm having to charge my Vivo watch daily and I have a feeling there's a fix that I haven't found on Google yet. It used to last 3-5 days between charges. Anyone know? #GarminWatch #ProblemSolving
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Cheeezy Poooof
(@ilikerealcorn) reported
@GarminFitness I've had my Forerunner 245 for just a few weeks. The body battery data has disappeared for the second time. Came back the first time after I restarted the watch, but this shouldn't happen once a week, should it? Do I have a bad watch or is this normal?
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Kathleen Elberson
(@kd_elbs) reported
@Garmin @GarminFitness Your Instinct watch is absolute garbage. Of all the fitness watches I’ve tried this has the worst exercise and HR readings. Truly terrible. Very disappointed customer. #neveragain
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Brian Schaefer
(@schaeferbp) reported
@petershankman @petershankman bad news on the Fenix. Since I’ve purchased my Fenix earlier this year, I’m not sure if there’s another piece of tri gear I value more as a newbie. @GarminFitness anything to help Peter out?
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Siobhan Copeland
(@SioCope2002) reported
@GarminFitness has something happened to your connect app?my husband has synced his watch and two days data are missing from the app although they're on his watch. Help please!
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Liz Olbrich
(@GWhizLiz) reported
So credit given where credit due @GarminFitness. It’s been a bad run with the Venu but it’s still a great device and you were quick to replace it no questions asked.
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