Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 6
Bordeaux, Nouvelle-Aquitaine 3
Blackburn, England 2
Miami, FL 1
Oslo, Oslo County 1
Meyzieu, Auvergne-Rhône-Alpes 1
Nancy, ACAL 1
Seysses, Occitanie 1
Vannes, Bretagne 1
Massamagrell, Comunitat Valenciana 1
Issy-les-Moulineaux, Île-de-France 1
Coulommiers, Île-de-France 1
Saint-Nazaire, Pays de la Loire 1
Bremen, Bremen 1
Saint-Arnoult-en-Yvelines, Île-de-France 1
Frankfurt am Main, Hessen 1
Torrijos, Castilla-La Mancha 1
Milford, MA 1
Madrid, Comunidad de Madrid 1
Salisbury, England 1
Stoney Creek, ON 1
Lyon, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
Milhaud, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Cugnaux, Occitanie 1
Peace River, AB 1
Cuers, Provence-Alpes-Côte d'Azur 1
Le Havre, Normandie 1
Chepstow, Wales 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • KPGreensboro Keith G. (@KPGreensboro) reported

    @GarminFitness I really want to like your watch but you’re batting 0% in 4 measured marathons and a trail 50 miler YTD. 3 marathons were all 1/2 mile short and the trail 50 showed at over 57. Worse yet, in Boston I had to use stopwatch after not getting signal. How do I fix this?

  • maikismi maikismi (@maikismi) reported

    @GarminFitness what’s up with the bad customer service and lack of quality in #Vivofit4 product?

  • TymrukAurelie Aurélie Tymruk 🇺🇦 (@TymrukAurelie) reported

    @GarminFitness @MariaLangholz I have got the same problem…

  • JennaBernstein7 Jenna Bernstein (@JennaBernstein7) reported

    @marcusmilderman @Garmin @GarminFitness But I’m like nice, I crushed that one and then I look down and it says unproductive?! 😭 I need more positivity than that!

  • ThoughtsByRandy Road Rage Randy (@ThoughtsByRandy) reported

    @meganxmackay @Garmin @GarminFitness its been very bad. my fr945 has had three activities not even remotely close in the last week. i ran 21 miles and it was spot on so idk. its frustrating

  • tdkrone1 wingman101 (@tdkrone1) reported

    In today's world, we are paying more than ever for products. In less than two years I have gone through two Fitbits. What a terrible product if cannot last more than 12 months. Who would to show me there is better device?? @fitbit @Samsung @GarminFitness

  • Levington24 Paul Newman (@Levington24) reported

    @GarminFitness Lots of bruising/swelling. No internal bleeding, nothing broken. Varia & 520 plus undamaged.

  • Pranav_ Pranav (@Pranav_) reported

    @GarminFitness The issue seems to have resolved itself, when I wrote this tweet my device was brand new out of the box. I think the bank needed some breaking in. All good now!

  • drprateikp Dr Prateik (@drprateikp) reported

    Really shocked at this response! Why should I be expected to pay for a product of shoddy and poor quality @GarminFitness @GarminUK #garmin #running #docswhorun

  • bananalentils Anna Lenti (@bananalentils) reported

    @GarminFitness my forerunner watch did not seem to survive the latest update. Even though it is clearly connected to my phone bc I’m receiving notifications the screen is frozen on the little transferring data icon. Restarting doesn’t work. Help?

  • B_Rad50 Bradley Williams (@B_Rad50) reported from Bloomfield Township, Michigan

    @GarminFitness Garmin Connect is not syncing activities, steps, sleep, etc. Is the app down or not working? Any info would be helpful. Thanks.

  • Micro_Amanda Amanda (@Micro_Amanda) reported

    Why did the battery suck so bad on my @GarminFitness watch? Seriously, it doesn't last more than a day and a half.

  • nikeshkm Nikesh (@nikeshkm) reported

    @GarminFitness I regularly clean the band and as such there us ni dirt or debris thats stuck around the wrist. I dint wear the watch for few days to heal the skin burn. And then i only wore it during day time, it dint cause any issue. But i wore couple of days 24x7, and skin burn appeared again

  • vinaygauchwal vinay (@vinaygauchwal) reported

    @Garmin @GarminFitness hi have purchased garmin 45 series watch and i am facing battery issue as i am not using GPS and its give me only 1 day btry usage.

  • edgarivan02 edgarivan (@edgarivan02) reported

    @Garmin @GarminFitness 2 heart rate bands in one year, since the stopped working, and a watch that I have had for less than 2 years not working. Garmin whats going on with the quality? Only answer I got was “soak your watch in detergent” ##garminwatch

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