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Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Marietta, GA 1
Anderlecht, Brussels Capital 1
Atlanta, GA 1
Portsmouth, England 1
Montréal-la-Cluse, Auvergne-Rhône-Alpes 1
Prague, Praha 1
Boulay-Moselle, ACAL 1
Lille, Hauts-de-France 1
Brough, England 1
Exireuil, Nouvelle-Aquitaine 1
Marseille, Provence-Alpes-Côte d'Azur 1
Berlin, Berlin 1
Villefranche-sur-Saône, Auvergne-Rhône-Alpes 1
Le Cheylard, Auvergne-Rhône-Alpes 1
Ouhans, Bourgogne-Franche-Comté 1
Le Teil, Auvergne-Rhône-Alpes 1
Calais, Hauts-de-France 1
Charlieu, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Chast89
    Chastrya Dendang (@Chast89) reported from Ibaraki Shi, Ōsaka

    @Garmin @GarminFitness @GarminUK after updating to 7.10 3 days ago, my FR645M cannot track gps and the HR reading is not right… How can I fix this?!

  • paulryanjones
    Paul (@paulryanjones) reported

    Hey @Garmin @GarminFitness @GarminUK - are you aware of an issue where the heart rate is not recording correctly? I have a #Forerunner235 that is being temperamental in that it sometimes records the heart rate at about half the usual rate (I do the same run and time every day)

  • TexasCritic
    Joseph Gerald (@TexasCritic) reported

    @Garmin's #Vivofit4 a @GarminFitness product is a poor product. It does not count steps accurately or consistently. It is one of the worse engineered #fitnesstrackers on the market. A law firm that purchased more than fifty is considering a class action against the company.

  • bjbbiker
    Bart Boma (@bjbbiker) reported

    @GarminFitness Just messaged a co worker. He has a Samsung s21. His fenix 6 updates automatically with every time zone change. Is this an issue with apple maybe? I did just switched from Android to apple too.

  • ProtectionPump
    Pump protection squad (@ProtectionPump) reported

    @TheMarketDog @Garmin @GarminFitness Peloton's actual problem is that it's not an iPad on a bike. If Apple or Samsung brings this into their little "Smart things" ecosystem, they can add alot of value.

  • ohhleary
    Chris O'Leary (@ohhleary) reported

    I’m a week into using an Apple Watch after everyone told me it was better than the @GarminFitness Forerunner 235. I charged the Forerunner twice a week. On airplane mode, I can’t even get through two days on the @apple Watch 7 using the same functions. WTF?

  • bikeshopgirlcom
    Arleigh - Bike Shop Girl (@bikeshopgirlcom) reported

    @stakx @Apple @GarminFitness I haven't had one upload problem. I purposely went with a dumber model (forerunner 245) that has less in the UI.

  • kitchtrips
    Kitch 🇦🇺 (@kitchtrips) reported from Sydney, New South Wales

    @GarminFitness Must have been a server issue because everything is back to normal now! When I synched yesterday, all the data was present once again.

  • RichardWhitloc2
    Richard Whitlock (@RichardWhitloc2) reported

    @AndersenRuns @GarminFitness Call @Garmin service. They often can help. They have treated me very well in past, even when off warranty.

  • PrettyLilMudder
    Montana Ross (@PrettyLilMudder) reported from Virginia Beach, Virginia

    Anyone else having trouble with @GarminFitness not uploading running stats? Is there another outage or something?

  • Armendi
    Armend Krasniqi (@Armendi) reported

    @GarminFitness Those straps looking very clean! Mine are worst right now :(

  • rebicca
    Rebecca Spencer (@rebicca) reported

    @SleepAndSports @GarminFitness should hire @SleepAndSports to fix sleep accuracy!

  • frapdoodler
    Langers (@frapdoodler) reported

    @GarminFitness @hdbaumeister Same issue, can’t get rid of it & takes up most of phone screen for no good reason. Sorry but the Connect app gets worse with each recent update … 👎

  • stakx
    stakx (@stakx) reported

    @bikeshopgirlcom @Apple @GarminFitness wow. i used garmin device a few yrs ago, and it was terrible: software not v intuitive, difficulty connecting to bluetooth, problems uploading to Strava. sounds like they made big improvements on software?

  • matsher75
    Mat Sherlock (@matsher75) reported

    I have a Fenix 6S that is averaging 100 meters out over a distance of 2.5 miles. @GarminFitness @GarminUK your support teams don’t think there’s anything wrong with the device?! Can someone please help…

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