Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 3
Blackburn, England 2
Le Havre, Normandie 1
Chepstow, Wales 1
Marriottsville, MD 1
Deyvillers, ACAL 1
Genève, GE 1
Glasgow, Scotland 1
Albi, Occitanie 1
Darmstadt, Hessen 1
Pisa, Toscana 1
Lichfield, England 1
Rennes, Bretagne 1
Bordeaux, Nouvelle-Aquitaine 1
Dubai, Dubai 1
Lectoure, Occitanie 1
Le Pecq, Île-de-France 1
Dursley, England 1
Amadora, Distrito de Lisboa 1
Lund, Skåne län 1
Preston, England 1
Caen, Normandie 1
Vienna, Wien 1
Camaret-sur-Aigues, Provence-Alpes-Côte d'Azur 1
Tours, Centre-Val de Loire 1
Kristiansand, Vest-Agder Fylke 1
Dartmouth, NS 1
Échirolles, Auvergne-Rhône-Alpes 1
Blackwood, Wales 1
Sydney, NS 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • HSeldon6 Hari Seldon6 (@HSeldon6) reported

    @GarminFitness Why not work harder on keeping our devices solidly connected to our cellphones? Work at making them as accurate as possible. How about making a "slimmed down package for those of us who don't want so much info bogging down phones with permissions

  • JBSmellyPants Johnny Blair (@JBSmellyPants) reported

    @garminconnect @GarminFitness @Garmin Issue with Garmin Connect. Crashes a second after opening the app. I have tried all fixes I've been able to find with no luck. please help me out. Forerunner 945, Android. I hope that after spending $800, I'm not getting a faulty product.

  • osma Osma Ahvenlampi (@osma) reported

    @GarminFitness I don't need your help, you should just fix your bugs. Was looking for info on the new firmware, but you haven't done your QA.

  • jayrobWL Jay Robinson (@jayrobWL) reported

    @GarminFitness my forerunner 235 freezes alot lately. I then have to power it fully down and restart and then it wipes out all my steps for that day. I have to find satellites to get the right time and it automatically drains my battery by 30-40%. Suggestions on a fix?

  • Cdennie24 Chris Dennie (@Cdennie24) reported

    @GarminFitness trying to rehab 2 broken knees. Are there any activities on my vivo3 that would register walking with a walker and wheelchairing? Just trying to track my steps as accurate as possible

  • athletikaty AthletiKaty (@athletikaty) reported

    @ElizabethWSVH @GarminFitness Glad I'm not the only one who has this issue! Makes me feel a smidge less off my rocker :)

  • kushal297 kushal bindra (@kushal297) reported

    @Garmin_India @Garmin @GarminFitness Last time I spoke to them they asked me to send a video with no real resolution. The problem is the garmin connect app since the sensor works fine with zwift

  • jackjaackjack jack (@jackjaackjack) reported

    @GarminFitness why won't my fenix 6x pro connect to my phone anymore? OnePlus 7t. Please help, hugely irritating.

  • Smithtasticness James Smith (@Smithtasticness) reported

    @tomshax @GarminFitness Yeh I know. Took them a while to realise there was an issue. They are working on it now at least.

  • Logun0 Logun (@Logun0) reported

    @ianloughead @MobileSyrup Possibly because of a problem with the quality of @GarminFitness devices. My $1,000 Fenix 5x didn't last even 3 years. My wife's lasted 2.5. Their support said they could sell me one previously broken and fixed (refurbished they called it). I'll never buy another one ever again

  • ambertherunner Amber Finlay (@ambertherunner) reported

    @GarminFitness I did a factory reset on my Forerunner 45s two days ago to get it reconnected to my phone. Now it’s disconnected and won’t reconnect again. I don’t want to continually reset my watch — can you help?

  • kushal297 kushal bindra (@kushal297) reported

    @Garmin_India @Garmin @GarminFitness Last time I spoke to them they asked me to send a video with no real resolution. The problem is the garmin connect app since the sensor lag work fine with zwift

  • AimsHewitt Amy Hewitt (@AimsHewitt) reported

    I need some (boring) help. #garmin Venu SQ or #Fitbit Versa 3? (@GarminFitness @FitbitUK )

  • Chaas1911 Charlie Haas (@Chaas1911) reported

    @GarminFitness my forerunner 235 keeps disconnecting Bluetooth from my iPhone. Is this a garmin issue or an iPhone issue?

  • DebWooArtist DebWooArtist (@DebWooArtist) reported

    @GarminFitness Have just done, with details of all the standard things you always recommend to fix app problems, that I've already tried to no avail.

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