Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 3 |
| Blackburn, England | 2 |
| Saint-Nazaire, Pays de la Loire | 1 |
| Bremen, Bremen | 1 |
| Saint-Arnoult-en-Yvelines, Île-de-France | 1 |
| Frankfurt am Main, Hessen | 1 |
| Torrijos, Castilla-La Mancha | 1 |
| Milford, MA | 1 |
| Madrid, Comunidad de Madrid | 1 |
| Salisbury, England | 1 |
| Stoney Creek, ON | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Strasbourg, ACAL | 1 |
| Milhaud, Occitanie | 1 |
| Saintes, Nouvelle-Aquitaine | 1 |
| Cugnaux, Occitanie | 1 |
| Peace River, AB | 1 |
| Cuers, Provence-Alpes-Côte d'Azur | 1 |
| Le Havre, Normandie | 1 |
| Chepstow, Wales | 1 |
| Marriottsville, MD | 1 |
| Deyvillers, ACAL | 1 |
| Genève, GE | 1 |
| Glasgow, Scotland | 1 |
| Albi, Occitanie | 1 |
| Darmstadt, Hessen | 1 |
| Pisa, Toscana | 1 |
| Lichfield, England | 1 |
| Rennes, Bretagne | 1 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Byte mii
(@byte_mii) reported
@GarminFitness app doesn't seem to be connecting this morning, is there a known issue? Syncs steps bit no sleep etc. Seems to not be communicating with myfitnesspal either
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Ray Jebsen
(@rayjebsen) reported
@Garmin @GarminFitness you reintroduced the treadmill + virtual run bug on the 945 with your most recent software update. Support is telling people to reset and recalibrate, but that is not working. The software keeps taking 1 step forward, 2 back. Help!
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Keelan Anderson
(@keelan_anderson) reported
@GarminFitness @GarminUK my gf has a Vivo Active 3 and is having many issues with the watch, has been for a while. Thought it was her phone but she got a new phone and still having major issues with the watch. Any help please?
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Steve App
(@StephenApp) reported
Any @GarminFitness runners out there? I've been using it for the better part of 2020 with no issues, but a few weeks ago, the LiveTrack feature started failing consistently. I've reconnected everything, but nothing seems to help. #runchat
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Raphael Fabeni
(@raphaelfabeni) reported
@GarminFitness I'm trying with no success to contact support related to a discount coupon that I have that it's not working. Could you help me here?
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CeeBee 💙
(@RunningCeeBee) reported
Have always been a huge fan of @Garmin @GarminUK @GarminFitness until today. Bought a Garmin Vivomove 3S & it stopped working in under a month of use. #Garmin will replace it but I have to pay around £10 to send the faulty watch back & I won't be reimbursed. Really poor service👎
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Homer Winter
(@HomerRuns) reported
@dcrainmakerblog FYI still having issues with GPS accuracy on my Forerunner 245. Second bad track out of four runs so far this year. Seems to occur on my longer runs - 9 and 11 mile out-and-backs on the same route. So sick of this. @Garmin @GarminFitness #gpswatch #running
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sLosada
(@s_slosada) reported
@GarminFitness So ticket ID:18338959K1 is still happening. This time only recording via ANT to RGT (no Edge). My issue was originally reported in May, but now is very frequent. As a loyal Garmin user, I kindly request your attention.
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ıllıllı ıllıllı
(@v3r8um) reported
@GarminFitness Ok, now fix the shity Android app. Not even basic features are present. #FeatureLess
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Martyn
(@MartynPoole) reported
Wonder if GPS has been fixed on @GarminUK @GarminFitness yet? Also no news from them is poor, that alongside all the issues last year is making me question my next choice of fitness watch.
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CeeBee 💙
(@RunningCeeBee) reported
Have always been a huge fan of @GarminUK @GarminFitness until today. Bought a Garmin Vivomove 3S and it stopped working in under a month of use. #Garmin will replace it but I have to pay around £10 to send my broken watch back and I won't be reimbursed. Really poor service.
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Dominooch
(@dominooch) reported
@strydrunning I recently bought your product and have been using it with my @GarminFitness Fenix6X. It has recently been connecting and disconnecting indiscriminately, saying "Pod Detached." This is after using it for about a month. Any ideas as to what the issue could be?
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Phil
(@pdorado_) reported
@GarminFitness please fix your forerunner 245 issues, shouldn’t take 20 minutes to connect on a new model
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Gill Wilson
(@GillWil27305614) reported
@GarminFitness Ive been having a connection problem with my Forerunner 945 not bluetoothing to iPhone 12 since the last software update. i have to keep switching off and on the 945 in order for it to connect to the phone and app. Is this a known issue and is it fixable?
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Masked Fletch 😷
(@IMFletcher2) reported
@JoelFerebee @GarminFitness Never recognizes when I plug in to charge. Bluetooth works. Plugging in always gives an error.