Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 3
Blackburn, England 2
Chepstow, Wales 1
Marriottsville, MD 1
Deyvillers, ACAL 1
Genève, GE 1
Glasgow, Scotland 1
Albi, Occitanie 1
Darmstadt, Hessen 1
Pisa, Toscana 1
Lichfield, England 1
Rennes, Bretagne 1
Bordeaux, Nouvelle-Aquitaine 1
Dubai, Dubai 1
Lectoure, Occitanie 1
Le Pecq, Île-de-France 1
Dursley, England 1
Amadora, Distrito de Lisboa 1
Lund, Skåne län 1
Preston, England 1
Caen, Normandie 1
Vienna, Wien 1
Camaret-sur-Aigues, Provence-Alpes-Côte d'Azur 1
Tours, Centre-Val de Loire 1
Kristiansand, Vest-Agder Fylke 1
Dartmouth, NS 1
Échirolles, Auvergne-Rhône-Alpes 1
Blackwood, Wales 1
Sydney, NS 1
Southampton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • TvPoecke Tim Van Poecke (@TvPoecke) reported

    @GarminFitness @StravaSupport, since I got my new Garmin Fenix, the syncing between your apps stopped working. I reconnected both multiple times, but still not working. any tips?

  • danmac800 Dan MacDonald (@danmac800) reported from Windsor, Ontario

    So my new fit bit thingie counted over 2300 steps on my car ride. Ummm….Neat? But Also: Defeats the purpose entirely. “Bye, fit bit thingie. To the junk drawer you go until I throw you on the trash ten years from now when I clean the drawer out!” @Garmin @GarminFitness #Garmin

  • peters99 JP (@peters99) reported

    @GarminFitness The Edge 830 has the worst UI/UX. Please improve before releasing another product.

  • mrmrjarrold Matthew Jarrold (@mrmrjarrold) reported from Liverpool, England

    @GarminUK @GarminFitness I’ve referenced Garmin Support pages but can’t find out if WhatsApp is compatible with GARMIN VENU watch. I get notifications for everything else just not WhatsApp messages. Can anybody help pl??

  • kasia_jaw Kasia Jaworska (@kasia_jaw) reported

    @GarminFitness I need to move my final run from my training programme to a different day on my calendar. Unfortunately, it says I can’t and that it is you… I really don’t want to miss that challenge. Please help!

  • Rumbandit1 Rumbandit (@Rumbandit1) reported

    What's the point of a hr monitor if they don't track your hr? @MYZONEmoves @GarminFitness 2 separate ones. One won't charge the other said **** it.

  • CampbellTL Tim Campbell (@CampbellTL) reported

    @imashleymi @Garmin @GarminFitness Sounds like your previous runs are still stored on the watch, filling the memory. Can you sync with garmin app or PC and offload the run history? I sync my golf watch with Garmin Connect every time I golf. Maybe that’s why I am not getting the same error?

  • christurkesq christopherturkesq (@christurkesq) reported

    @GarminFitness why is my garmin connect app automatically logging me out all the time? Does the app need a bug fix?

  • wouterklok Wouter Klok (@wouterklok) reported

    @GarminFitness Hi, my wristband of my Vivoactive 3 Music suddenly broke. As I’m in the middle of a training session for my 1st marathon, wondered if you could help me with a voucher for a replacement offer? Cheers. Wouter

  • GinMum KᎪᎡᎬN 🥂 (@GinMum) reported

    @GarminUK @GarminFitness Can you help? Still having connect issues with my Venu SQ and @Argos_Online won't replace my 6wk old watch 😭 please help!!!!

  • jeffreywalrod Jeffrey Walrod (@jeffreywalrod) reported

    @GarminFitness Did you ever think saying "poor performance" under VO2 max after what I consider a good run is very defeating? Every time I see that it makes me not want to run which translates to not purchasing your products

  • shan_jaye Shannon Jaye (@shan_jaye) reported

    @GarminFitness No, I am only using the default now. No error for the default watchface.

  • cyclocrossgal Kirsten Begg-Swider (@cyclocrossgal) reported

    @rusto88 @GarminFitness @GarminCycling Crosses fingers. Powers down the watch. Narrator: "Every year, on the anniversary, the same woman would return to the watch to see if just, for once, maybe this would be the year that her Garmin came back to life."

  • cyclocrossgal Kirsten Begg-Swider (@cyclocrossgal) reported

    @rusto88 @GarminFitness @GarminCycling There does seem to be an issue with the lower left UP/DOWN buttons, so sticky button sounds like a strong candidate. Right now it's on the home/watch screen so just leaving it there for now. 😬

  • Dimkal Dimitri (@Dimkal) reported

    @GarminFitness Hi! I was hoping to get a replacement band on my wife’s forerunner 35 but we don’t have the serial number any longer. Can you help?

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