Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 4 |
| Lyon, Auvergne-Rhône-Alpes | 2 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur | 1 |
| Hettenshausen, Bavaria | 1 |
| Lixheim, ACAL | 1 |
| Tours, Centre-Val de Loire | 1 |
| Jarny, ACAL | 1 |
| Jarrie, Auvergne-Rhône-Alpes | 1 |
| Farnham, England | 1 |
| Romilly-sur-Seine, ACAL | 1 |
| Lima, Provincia de Lima | 1 |
| Gilley, Bourgogne-Franche-Comté | 1 |
| Montbeton, Occitanie | 1 |
| Hautes-Bruyères, ACAL | 1 |
| Metz, ACAL | 1 |
| Melbourne, VIC | 1 |
| Miami, FL | 1 |
| Oslo, Oslo County | 1 |
| Meyzieu, Auvergne-Rhône-Alpes | 1 |
| Nancy, ACAL | 1 |
| Seysses, Occitanie | 1 |
| Vannes, Bretagne | 1 |
| Massamagrell, Comunitat Valenciana | 1 |
| Issy-les-Moulineaux, Île-de-France | 1 |
| Coulommiers, Île-de-France | 1 |
| Saint-Nazaire, Pays de la Loire | 1 |
| Bremen, Bremen | 1 |
| Saint-Arnoult-en-Yvelines, Île-de-France | 1 |
| Frankfurt am Main, Hessen | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Cher Noreen
(@CherNoreen) reported
@lzmddngs @Garmin @GarminFitness I've heard that it can be useful for other people with ME. It's useless for me since it never goes above 5% charged. I've not seen any other ME patients with my problem with the body battery.
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Jake Steen
(@MultisportsDad) reported
@herbertkrabel @GarminFitness Never had an issue with distance, but 100% of the time (7 out of 7 watches), the elevation stops working
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hughw
(@hughw) reported
No problem .@GarminFitness just locate tiniest Phillips head screwdriver ever, press firmly and don’t strip screw heads, remove four tiny tiny screws from back of I guess this delicate jewelry called HRM sensor and replace battery. Although probably safest to send it to factory.
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Susan B. Barnes | travlin' girl
(@travlin_girl) reported
@GarminFitness Hi. In August 2021 I reached out with issues with my Garmin Vivoactive 4S not charging, and the same issue is happening again. Is this a design flaw with this model? It's tiresome, to be honest.
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KathyT 🏴
(@KathyT8) reported
@GarminFitness I used it today but the suggested pace for a threshold section was just too fast for me. The ten minute warm up either side was also on the fast side for me too. Perhaps it’s not suitable for those of us really slow runners
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Nate the Good Enough
(@Nate_T_Lopez) reported
@LevityNYC @whoop @GarminFitness I’ve got an Apple Watch that I love as well. I got Whoop as a gift. I hate it. Never had a piece of electronic fail to deliver on as many fronts. Completely garbage
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Marc Diamond
(@2621875) reported
hey @GarminFitness, on your month totals screen, the calculation for weekly average is the month total distance divided by 4. #incorrect please fix.
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Clive Donaghue
(@clivemd) reported
@GarminFitness Hi, it resolved itself so I think it may have been a temporary app / data problem rather than a source device issue. However FYI it’s a Garmin Fenix 6 Pro
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Todd Scott
(@MeToddScott) reported
hey @Garmin @GarminFitness my vivomove hr I bought 8 months ago isn't charging. it has been a problem for the last couple of months and used the suggested cleaning of the connections. it worked for a while but now I can't get it to charge at all over the last month
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DariusMDeV
(@DariusMDeV) reported
@GarminFitness @GarminFitness Why is the hydration widget so terrible on the Venu Sq? For something so simple it lags and bogs down the whole watch, barely registers clicks, takes many seconds to open. WTF is it doing that takes up so many resources?
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The Chipaca 🍃
(@chipaca) reported
seems the data from garmin itself was corrupt. Downloaded the FIT and the FIT SDK, converted it to CSV, found the sudden jump in timestamps, used python to fix it and uploaded that instead. @GarminFitness I think this one is on you.
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elliott sheffield
(@elliottp1) reported
@MissMarleneDK @GarminFitness Wish I could help-always been a TomTom guy
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Sarah (Hody) Shtylman
(@SHodyEsq) reported
@GarminFitness what’s going on with the ConnectIQ app? Every time I try to update the settings for the watch face on my epix, the entire ConnectIQ app resets to welcome screen and prompts me to login (which then fails unless I force close the app and try again).
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Kem Saichaie
(@kem_saichaie) reported
Realizing other factors are at play, my @GarminFitness watch telling my slow/easy run was “unproductive” is 😬😬😬 when that was the intent of the run. #recoveryrun #stillrunning
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SethJayson
(@SethJayson) reported
@GarminFitness Optical HR works fine as long as I'm not actually working hard, which is a problem for a fitness device. Problem HR hits thin people (ie, high-performing runners, cyclists, climbers, etc.) even more. And it gets noticeably worse in cold weather.
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