Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 3 |
| Blackburn, England | 2 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Strasbourg, ACAL | 1 |
| Milhaud, Occitanie | 1 |
| Saintes, Nouvelle-Aquitaine | 1 |
| Cugnaux, Occitanie | 1 |
| Peace River, AB | 1 |
| Cuers, Provence-Alpes-Côte d'Azur | 1 |
| Le Havre, Normandie | 1 |
| Chepstow, Wales | 1 |
| Marriottsville, MD | 1 |
| Deyvillers, ACAL | 1 |
| Genève, GE | 1 |
| Glasgow, Scotland | 1 |
| Albi, Occitanie | 1 |
| Darmstadt, Hessen | 1 |
| Pisa, Toscana | 1 |
| Lichfield, England | 1 |
| Rennes, Bretagne | 1 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
| Dubai, Dubai | 1 |
| Lectoure, Occitanie | 1 |
| Le Pecq, Île-de-France | 1 |
| Dursley, England | 1 |
| Amadora, Distrito de Lisboa | 1 |
| Lund, Skåne län | 1 |
| Preston, England | 1 |
| Caen, Normandie | 1 |
| Vienna, Wien | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Keighley
(@arkestra1976) reported
@GarminFitness Hey! Yeah, that's when the problem started, up until the latest update it had been working fine but now it's lost all the data for my previous workouts and won't save new data. Disappointing as I've only had my watch a couple of months and had been enjoying it up to that point.
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Rachel C
(@raccas81) reported
Hey @GarminFitness how are you supposed to get some help in regards to a faulty watch when there is no one available on the chat line during the week and I was on hold for a total of an hour while waiting to speak to someone??
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Eddie C
(@Eddie_C_1973) reported
@Garmin @GarminFitness SW Version 7.70 is sucking the life out of the battery in my Vivioactive 3. Others having this issue?
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Renato Botelho
(@rbgarga) reported
@Garmin @GarminFitness I'm trying to find a place here in Brazil to replace a broken display of a Forerunner 245 Music without success. Could you give me some help?
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Christina
(@cb2705) reported
@GarminFitness my 645 disconnects from my AirPods when I select Run to start my run. I have to go back into settings and reset every time. How can I fix this permanently?
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Anthony
(@Anthony47481706) reported
@JKsLefty @GarminUK @GarminFitness Is anyone having an issue with the active tracking system no longer working when it contacts persons you have set up to recieve emails to be able to track, live, when you are running? It emails the link to recipient's when I start but it stops not longer after.
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Andy Morgan
(@andymorgan) reported
@PinkTaxiRunner @GarminFitness They DM'd me so I have a 'fix' for now. Hopefully it doesn't happen again but we will see.
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Rebecca Craven
(@BeckySee123) reported
Hey @GarminFitness my Connect app keeps saying you've got an outtage which you're working on. I want to access an old run via my phone. What's the issue? #Garmin #ukrunchat
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Matt Pusateri
(@flatfendercj2a) reported
@GarminFitness Garmin Connect is one of the worst Apps I've used. The setup screen is ridiculous, it can't grasp I've already set things up. Keep asking to setup Wifi when that's already done. #Fail And why do you need my location all the time, and not just while using it?
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El famosísimo E.L.D.
(@elidiomaro) reported
@GarminFitness Since the last update, My Forerunner 945 do not track correctly the bicycle distance when the lock button is on. Today did a tri event and the cycling distance was wrong because i forget to not auto lock, but this is a garmin problem. Regards
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Philip Browne
(@philipbrowne21) reported
@GarminFitness is there a current issue with garmin connect. Contstantly crashing since last night
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J name®
(@IamnotJarred) reported
@GarminFitness my garmin watch just said I went for a 12 minute run but I have been in bed for over an hour. Please fix this issue
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Paul Tomblin
(@XcskiPaul) reported
@GarminFitness @dcrainmakerblog Switching from GPS+Gallileo to GPS+GLONASS seems to have cured the problem.
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Johnny Blair
(@JBSmellyPants) reported
@garminconnect @GarminFitness @Garmin Issue with Garmin Connect. Crashes a second after opening the app. I have tried all fixes I've been able to find with no luck. please help me out. Forerunner 945, Android. I hope that after spending $800, I'm not getting a faulty product.
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Simon Fitzgerald
(@Bargainhunter85) reported
@GarminFitness Hi i keep having the blue tooth drop out could you send me a help link? Thanks