Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 4
Strasbourg, ACAL 2
Lyon, Auvergne-Rhône-Alpes 2
Bordeaux, Nouvelle-Aquitaine 2
Charlieu, Auvergne-Rhône-Alpes 1
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Hettenshausen, Bavaria 1
Lixheim, ACAL 1
Tours, Centre-Val de Loire 1
Jarny, ACAL 1
Jarrie, Auvergne-Rhône-Alpes 1
Farnham, England 1
Romilly-sur-Seine, ACAL 1
Lima, Provincia de Lima 1
Gilley, Bourgogne-Franche-Comté 1
Montbeton, Occitanie 1
Hautes-Bruyères, ACAL 1
Metz, ACAL 1
Melbourne, VIC 1
Miami, FL 1
Oslo, Oslo County 1
Meyzieu, Auvergne-Rhône-Alpes 1
Nancy, ACAL 1
Seysses, Occitanie 1
Vannes, Bretagne 1
Massamagrell, Comunitat Valenciana 1
Issy-les-Moulineaux, Île-de-France 1
Coulommiers, Île-de-France 1
Saint-Nazaire, Pays de la Loire 1
Bremen, Bremen 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Smithtasticness James Smith (@Smithtasticness) reported

    @tomshax @GarminFitness Yeh I know. Took them a while to realise there was an issue. They are working on it now at least.

  • JBSmellyPants Johnny Blair (@JBSmellyPants) reported

    @garminconnect @GarminFitness @Garmin Issue with Garmin Connect. Crashes a second after opening the app. I have tried all fixes I've been able to find with no luck. please help me out. Forerunner 945, Android. I hope that after spending $800, I'm not getting a faulty product.

  • elidiomaro El famosísimo E.L.D. (@elidiomaro) reported

    @GarminFitness Since the last update, My Forerunner 945 do not track correctly the bicycle distance when the lock button is on. Today did a tri event and the cycling distance was wrong because i forget to not auto lock, but this is a garmin problem. Regards

  • Bowler_DME Dave Evans (@Bowler_DME) reported

    @GarminFitness I'd also asked the same question via Facebook and someone from Garmin contacted me there and was able to fix the issue, but thank you for the response.

  • kushal297 kushal bindra (@kushal297) reported

    @Garmin_India @Garmin @GarminFitness Last time I spoke to them they asked me to send a video with no real resolution. The problem is the garmin connect app since the sensor lag work fine with zwift

  • osma Osma Ahvenlampi (@osma) reported

    @GarminFitness I don't need your help, you should just fix your bugs. Was looking for info on the new firmware, but you haven't done your QA.

  • jackjaackjack jack (@jackjaackjack) reported

    @GarminFitness why won't my fenix 6x pro connect to my phone anymore? OnePlus 7t. Please help, hugely irritating.

  • Garmin_India Garmin India (@Garmin_India) reported

    @kushal297 @Garmin @GarminFitness Hi Kushal! You can connect with our Toll-Free Number: 1800-121-00-1818 if the problem continues.

  • athletikaty AthletiKaty (@athletikaty) reported

    @ElizabethWSVH @GarminFitness Glad I'm not the only one who has this issue! Makes me feel a smidge less off my rocker :)

  • NBomb_Plus Nick - K= Δ (@NBomb_Plus) reported

    @GarminFitness Hi guys, my move bar no longer shows up - hasn't for a few weeks now at least. Is there some way I can fix this?

  • hassanmadni Hassan Madni (@hassanmadni) reported

    @NooRRd_44 @Garmin @GarminFitness ****, that's bad..

  • cb2705 Christina (@cb2705) reported

    @GarminFitness my 645 disconnects from my AirPods when I select Run to start my run. I have to go back into settings and reset every time. How can I fix this permanently?

  • Eddie_C_1973 Eddie C (@Eddie_C_1973) reported

    @Garmin @GarminFitness SW Version 7.70 is sucking the life out of the battery in my Vivioactive 3. Others having this issue?

  • EugeneDayDSc T. Eugene Day (@EugeneDayDSc) reported

    Man I don’t know why I bother paying attention to @GarminFitness’s algorithms. As I improve, objectively getting faster and running further, their algorithm *invariably* tells me I’m “unproductive” and losing fitness. It’s GARBAGE.

  • kushal297 kushal bindra (@kushal297) reported

    @Garmin_India @Garmin @GarminFitness Last time I spoke to them they asked me to send a video with no real resolution. The problem is the garmin connect app since the sensor works fine with zwift

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