Garmin Connect Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  R. Red R. (@johnmayer689) reported 3 minutes ago

  @GarminFitness @Derico42799367 I will be taking my money elsewhere. You are a 💩 greedy, ***** company with worst software on this planet.

• 
  Tom McQuain 🌮❤️ (@runtommcquain) reported 5 minutes ago

  @Garmin @GarminFitness got a question about my forerunner 245 music. The heart rate is set and is on, the VO2 max recording is on, and for the last 6 days it hasn't recorded any sleep. I just did the power off by holding the power in for 15 seconds and rebooted how to fix this?

• 
  erin link (@TennislinkE) reported 6 minutes ago

  @GarminFitness my charging cable melted my port and fried my Vivoactive 3 is there any fix?

• 
  Dalton DeVore (@livestrong829) reported 10 minutes ago

  The @GarminFitness venu 3 is by far the biggest piece of **** I’ve ever purchased.

• 
  murph (@BostonLooper) reported 11 minutes ago

  Apple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come

• 
  Subversive Kid (@delahar) reported 11 minutes ago

  @GarminFitness API: A clunky zip dump nightmare, like blindfolded Rubik’s Cube. @ouraring? Seamless & dev-friendly. Step up or devs flee! #GarminFail #APIProblems #Wearables

• 
  CreativeGenii (@Creativegenieke) reported 12 minutes ago

  Can you support me get my watch fixed @GarminFitness? I got a number for garmin Kenya. The 1st call was answered, the solution they gave didn’t work, they have since not answered calls or WhatsApp. My device keeps going off, battery shows 100%, I’ve rebooted, problem persists.

• 
  Tim Kettenring (@timkettenring) reported 14 minutes ago

  @Jefffeldman I’m not sure tbh but what I do know is that all the marketing around wearables and “recovery” products is largely based on making people feel good (or bad @GarminFitness) and making them think they need to “recover” from something nebulous - which has then led to this proliferation of “recovery” protocols 🙄

• 
  Michael van den Ham (@MVDHcyclocross) reported 15 minutes ago

  @JOEknowsPETE @GarminFitness If it ain’t broke, don’t fix it. If it is, do. Applies to watches and fingers.

• 
  Jake Rampart (@JakeRampart) reported 17 minutes ago

  Can @fitbit @FitbitSupport please help me understand why I have called your helpline over 15 times and my versa 4 still doesn’t work at all??? What a complete joke!!!! @GarminFitness here I come!

• 
  John Straumann (@JohnStraumann) reported 20 minutes ago

  @GarminFitness Thanks for the reply, I tried all that multiple times. I bet there is an error in the firmware and/or software that controls the BLE connectivity.

• 
  Stanfield Capital Management (@itstheotherway) reported 21 minutes ago

  @GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.

• 
  Josh Lane (@joshlane34) reported 26 minutes ago

  @Garmin @GarminFitness A UX recommendation for your watches. If I forget to save my sleep activity in the morning before heading out on my run, my watch spends my whole run asking me if I want to save my sleep activity or dismiss the notification. It takes over my running display so none of my running data is readable. If I dismiss the notification, it takes me back to my normal watch face and I need to click multiple times to get back into my activity. And, within a minute or two the notification comes back anyway and the cycle repeats. If I click save, it almost always takes longer than my run to actually save the activity. My screen is frozen with "Saving" and the circling green indicator around the edges. I am unable to see my running data panels. I'm unable to pause a run, hit a lap timer, anything. It's just stuck on Saving. Today, it gave me "Saving" for the last 3 miles of my run, for the 10 minutes I spent cooling down and drinking water, and now still for the time it's taken me to write this suggestion. Basically, if I forget to save my sleep activity, and ensure that I've fully dismissed the sleep activity before my run, then my watch is unusable. I assume these are both bugs. If so, please add them to your list to fix if they're not already there. If they're not bugs and they're intended workflow, I have a few suggestions. 1. Dismissing the notification should dismiss it until after the current in-progress activity ends. 2. Dismissing the notification should take you back to the current in-progress activity. 3. Click "Save Activity" shouldn't cause the watch to lock up for an excessive amount of time. It should either save in the background if it takes a while, or save faster. Or, if neither of those is possible, it shouldn't be an option at all until after the current activity ends. 4. Prompt to save the previous unsaved activity once, before the new activity starts. 5. If none of the above are impossible, just suppress the whole interaction until there are no other in-progress activities. Thanks!

• 
  UK Electric Vehicle Owners Club (@ukevowners) reported 26 minutes ago

  @UKSVacher @Garmin @GarminFitness I've not been running for a couple of weeks due to bad toes. Miss it a lot, think I might sneak parkrun in tomorrow

• 
  Stanfield Capital Management (@itstheotherway) reported 28 minutes ago

  @GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.