Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 6
Bordeaux, Nouvelle-Aquitaine 3
Blackburn, England 2
Metz, ACAL 1
Melbourne, VIC 1
Miami, FL 1
Oslo, Oslo County 1
Meyzieu, Auvergne-Rhône-Alpes 1
Nancy, ACAL 1
Seysses, Occitanie 1
Vannes, Bretagne 1
Massamagrell, Comunitat Valenciana 1
Issy-les-Moulineaux, Île-de-France 1
Coulommiers, Île-de-France 1
Saint-Nazaire, Pays de la Loire 1
Bremen, Bremen 1
Saint-Arnoult-en-Yvelines, Île-de-France 1
Frankfurt am Main, Hessen 1
Torrijos, Castilla-La Mancha 1
Milford, MA 1
Madrid, Comunidad de Madrid 1
Salisbury, England 1
Stoney Creek, ON 1
Lyon, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
Milhaud, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Cugnaux, Occitanie 1
Peace River, AB 1
Cuers, Provence-Alpes-Côte d'Azur 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • bangsima Ma self (@bangsima) reported

    @GarminFitness when are y'all gonna fix the optical heartrate monitor on your watches? I love your watches, but my Fenix 6x pro is a complete joke when it comes to heart rate monitoring. And from the forums, this is neither new nor am I the only one affected.

  • rosakarenn rosa (@rosakarenn) reported

    @GarminFitness WHY can none of the #Garmin watches track naps? Only 'sleep' at night between set hours. Fix this please, it's 2021! If Fitbit can do it surely Garmin can too.

  • GWhizLiz Liz Olbrich (@GWhizLiz) reported

    So credit given where credit due @GarminFitness. It’s been a bad run with the Venu but it’s still a great device and you were quick to replace it no questions asked.

  • shan_jaye Shannon Jaye (@shan_jaye) reported

    @GarminFitness I sent the error log a couple of weeks ago, but this watchface still hasn't been fixed.

  • flakushis No Me Odies Por Ser Flaca (@flakushis) reported

    @GarminFitness Hi. I sent you a bunch of details on how my Garmin is not working (HR, step counter, cadence). The GPS works now, but other features are not.

  • brentreilly Brent Reilly (@brentreilly) reported

    @GarminFitness is Connect down?

  • XxX_Vicky_XxX Victoria Irvine Robertson (@XxX_Vicky_XxX) reported

    @GarminFitness really struggling to get anywhere I bought a vivoactive 4s and the strap is too small I am trying to see if there is a bigger one and I notice on your website there is but no details on what the size it is can you help please.

  • PivoArch Rob Pivovarnick (@PivoArch) reported

    @Garmin and @GarminFitness the bracket that holds the watch band onto my 645 Music just broke while I was wearing it. Love this watch anything you can do to help me out?

  • StefGWalsh Dr. Stef Gardiner-Walsh (@StefGWalsh) reported

    Any of my friends a @GarminFitness watch user? I'm having to charge my Vivo watch daily and I have a feeling there's a fix that I haven't found on Google yet. It used to last 3-5 days between charges. Anyone know? #GarminWatch #ProblemSolving

  • kasia_jaw Kasia Jaworska (@kasia_jaw) reported

    @GarminFitness I need to move my final run from my training programme to a different day on my calendar. Unfortunately, it says I can’t and that it is you… I really don’t want to miss that challenge. Please help!

  • janine_tillett Janine Tillett (@janine_tillett) reported

    @GarminFitness I noticed today that my walk(Activity Move) did not calculate any distance. All other measurements were fine(heart rate, steps,etc). What could be the issue?

  • marunk13 M Arun Kumar (MAK) (@marunk13) reported

    @GarminFitness hellos! I have a #GarminVivofit3 and have been using for 2+ yrs now. Couple of things I'm trying to solve. 1/ The strap has become loose and I'm not able to find replacement in India 2/ Getting those odd sized batteries is also becoming an issue. Need help! @Garmin

  • rsantiagotoro Rafael E (@rsantiagotoro) reported

    The worst quality watch ... But with good marketing. Very disappointed in customer service. @Garmin @GarminFitness

  • acaraxu onça mansa (@acaraxu) reported

    When will we be able to upload our data again? How long will this outage last? @GarminFitness @Garmin

  • spark_hosting Sparky (@spark_hosting) reported

    @madscn @GarminFitness Ye same problem for for me in the UK come on @GarminFitness what's going on

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