Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 3 |
| Blackburn, England | 2 |
| Chepstow, Wales | 1 |
| Marriottsville, MD | 1 |
| Deyvillers, ACAL | 1 |
| Genève, GE | 1 |
| Glasgow, Scotland | 1 |
| Albi, Occitanie | 1 |
| Darmstadt, Hessen | 1 |
| Pisa, Toscana | 1 |
| Lichfield, England | 1 |
| Rennes, Bretagne | 1 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
| Dubai, Dubai | 1 |
| Lectoure, Occitanie | 1 |
| Le Pecq, Île-de-France | 1 |
| Dursley, England | 1 |
| Amadora, Distrito de Lisboa | 1 |
| Lund, Skåne län | 1 |
| Preston, England | 1 |
| Caen, Normandie | 1 |
| Vienna, Wien | 1 |
| Camaret-sur-Aigues, Provence-Alpes-Côte d'Azur | 1 |
| Tours, Centre-Val de Loire | 1 |
| Kristiansand, Vest-Agder Fylke | 1 |
| Dartmouth, NS | 1 |
| Échirolles, Auvergne-Rhône-Alpes | 1 |
| Blackwood, Wales | 1 |
| Sydney, NS | 1 |
| Southampton, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Chloe
(@iswineselfcare) reported
@Garmin @GarminFitness can you all please fix the thing where my watch deletes my whole workout? Running 8 miles with a headwind should have been recorded. Thanks.
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JLG
(@The_Jaret) reported
@GarminFitness I like the Venu, my problem is the HRM feature seems useless during a workout. I doesn’t seem to respond to changes in HR like a HR strap.
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Michael Grant
(@mickgrant26) reported
Adding @Garmin and @GarminFitness to see if I can get an answer. No replies to emails and I cannot get through to @GarminUK on their contact number. Very poor customer service from a company I have used for years!
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Honore Patty
(@heyitshonore) reported
@scurrilous_j @GarminFitness On mine, if I scroll to Training Status, hit start/stop, then use the down button twice (past VO2 status), it tells me how many I have left.
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steve eifert
(@steve_eifert) reported
@GarminFitness dog ate my garmin smart watch. Apparently she wanted more steps. Any help for me other than more dog training?
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LuluPakula
(@lulupakula) reported
@GarminFitness please help, my garmin forerunner 45 synced perfectly with Connect app on iphone until yesterday morning. Now cannot get it to sync. Have tried switching both off, forget device and then pair. Even deleted Connect App and reinstalled it.
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Dries Aerts
(@Dries_aerts) reported
@peter_oneill @GarminFitness I have to same issue. Try cutting a clove of garlic for every half hour you've walked.
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Jayesh Jain
(@jainjayesh) reported
@AbhinavAgarwal @GarminFitness Facing the similar problem. Grossly disappointed with the product.
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Mat Sherlock
(@matsher75) reported
@HarijsZulgis @GarminFitness Not sure if that’s a good thing or a bad thing? Another watch that can’t accurately track distance or their chance to fix the crock of **** that is the 6…
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Elaine Romanelli
(@ElaineRom) reported
Hey @GarminFitness, your watches suck. Not 4 the 1st time, I have run up and down stairs, trying to get it to notice. Usually it’s one or two extra flights. But 2nite was the kicker: up & down 10 flights, got credit for *one*. Screw you. New year, new fitness tracker.
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Undisputed Queen Omega
(@CamziWamzi) reported
@Garmin @GarminFitness this is the second run I have recorded with my Vivoactive 3 Music where a media error has occurred causing the watching to freeze and the run to not sync with the Garmin Connect app.
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Reid Conti
(@reidconti) reported
I'm pretty sure the worst part of taking an FTP test is trying to remember how ******** to change your FTP settings in @Garmin Connect @GarminFitness Only took 15 minutes this time!
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Murry Anne
(@MurrysWorld) reported
Hi @GarminFitness and @Garmin, I bought a smartwatch last spring and it’s not working properly. I visited the website and the support page wasn’t very helpful for this situation. I’d appreciate it if you could reach out to me.
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Jim
(@GetUptime) reported
@GarminFitness When I try to login to garmin connect online, all of my information isn't there! I see all the info on the mobile app, and all my data passes through to Strava ok, but for some reason I can't see any data online. What am I doing wrong? :-(
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Peter O'Neill
(@peter_oneill) reported
@usujason @GarminFitness Its meaningless. But when you walk for an hour to keep child asleep and have done 1500 for the day, so frustrating. Btw, will be buying my son an a for analytics book at one point. And, to repeat everyone else, printer error is not your fault, you have gone above & beyond to fix
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