Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Lyon, Auvergne-Rhône-Alpes | 4 |
| Neufchâteau, Wallonia | 1 |
| Paris, Île-de-France | 3 |
| Le Mans, Pays de la Loire | 1 |
| Limoges, Nouvelle-Aquitaine | 1 |
| Cannes, Provence-Alpes-Côte d'Azur | 1 |
| Argent-sur-Sauldre, Centre | 1 |
| Saint-Étienne, Auvergne-Rhône-Alpes | 1 |
| Ottawa, ON | 1 |
| Arras, Hauts-de-France | 1 |
| West Molesey, England | 1 |
| Oyonnax, Auvergne-Rhône-Alpes | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Serah Mwihaki (@mwihakiwanjeri) reported@GarminFitness My Garmin Solar Instinct keeps going off and won’t turn back on unless connected to power. The battery is fully charged. What could be the issue?
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Tim Kettenring (@timkettenring) reported@Jefffeldman I’m not sure tbh but what I do know is that all the marketing around wearables and “recovery” products is largely based on making people feel good (or bad @GarminFitness) and making them think they need to “recover” from something nebulous - which has then led to this proliferation of “recovery” protocols 🙄
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DDigger (@nickc33333) reported@GarminFitness Connect appears to be down. ETA on it being reinstated?
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Satyarup Siddhanta (@SatyarupS) reported@GarminFitness @amazonIN @Garmin received used product previously opened product from Amazon india. No option to return in amazon . Can u please help? #duped #amazon
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Marty (@Marty_FTT) reported@amymitchellart @GarminFitness @scrippsresearch Vivosmart 5 had a known module-pop issue, the pill literally ejects from the band. Garmin should warranty it even out of window given the research use. If you want zero risk of repeat, Venu Sq 2 or Vivoactive 5 are sealed cases instead of the slide-in pod.
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Stanfield Capital Management (@itstheotherway) reported@GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.
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nothing Intentional (@kyabaatum) reported@GarminFitness I've a venu 2. While I understand the stairs concept, what I see is that it's somehow taking the gps or something else to consider that I climbed 20-30 stairs in a day when actually I'm riding my bike. Can you fix this issue?
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Who? (@HoratioHoose) reported@GarminFitness After 7 years I’m trying to get rid of my ugly Apple Watch for a beautiful Venu 3. I just need the Venu 3 to exist first. Please help 😭
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Chloé Marie WD (@ChloeWD38) reported@GarminUK @GarminFitness @Garmin hi, please can I speak to someone regarding a broken watch. Thank you 🙏🏻
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Deep General Research Institute (@DGR_Institute) reported@Garmin @GarminFitness I just bought and tested your new 2026 Garmin D2 Mach 2 Pro: I have used an Apple Watch Ultra One since release, as comparison (half the price of your watch): The build quality of your product is so hilariously bad that after one hour of testing, I decided to send it back and request a refund. Absolute China Trash. The display resolution and quality (yes I removed the display sticker lol) looks like from 2008 and the case makes noise like a kids toy. It’s heavy and bumpy too. Even the satellite emergency function, that you charge ten euros per month for, I get at Apple for free of charge. I will never buy anything from Garmin again. Worst company ever.
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acdaisy (@acdaisy_) reported@GarminFitness @Garmin I have a newer (June 25) device that the heart rate tracking does not consistently work. I reach out to support and I get the run around each time and still have a device that doesn't consistently work. Is there anyone that can help?
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Vahid (@vahidlazio) reported@Stolen_Kishka @Garmin is that a garmin that security forces in Iran are using? Are they using your tactical watches to shoot at people? They are snipers. They shot many iranian peaceful protesters. Is your ballistic feature working in Iran?! Wtf @GarminFitness
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Mark Dalman (@mdalman34) reported@GarminFitness my app is not updating any more from my Venu. Can someone contact me to help?
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Nimish T (@t_nimish64935) reported@Garmin @GarminFitness genius product strategy. 1. Sell trainers with issues. 2. Have only one country wide service center, the user bears cost and risk to send bulky (25kg) courier. 3. Bluetooth drops off and it is termed as PCB/motherboard issue and cant be repaired. 1/n
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Deep General Research Institute (@DGR_Institute) reported@Garmin @GarminFitness I just bought and tested your new Garmin D2 Mach 2 Pro: I have used an Apple Watch Ultra One since release, as comparison: The build quality of your product is so hilariously bad that after one hour of testing, I decided to send it back and request a refund. China Trash. Display (really bad black and contrast) and case quality (moves and makes noises, no working lunette) is a 4/10, in relation to 1700€ price tag a 2/10. On top: Your OS is so bloated, slow and you force users to install 5! different apps and still charge 10€ per month for satellite coverage (@Apple it is for free). Compared to my almost 4 years old Apple watch your watch feels and looks like a kids toy. I will wait for the Apple Watch Ultra 4 instead.
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