Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 6
Bordeaux, Nouvelle-Aquitaine 3
Lyon, Auvergne-Rhône-Alpes 2
Hautes-Bruyères, ACAL 1
Metz, ACAL 1
Melbourne, VIC 1
Miami, FL 1
Oslo, Oslo County 1
Meyzieu, Auvergne-Rhône-Alpes 1
Nancy, ACAL 1
Seysses, Occitanie 1
Vannes, Bretagne 1
Massamagrell, Comunitat Valenciana 1
Issy-les-Moulineaux, Île-de-France 1
Coulommiers, Île-de-France 1
Saint-Nazaire, Pays de la Loire 1
Bremen, Bremen 1
Saint-Arnoult-en-Yvelines, Île-de-France 1
Frankfurt am Main, Hessen 1
Torrijos, Castilla-La Mancha 1
Milford, MA 1
Madrid, Comunidad de Madrid 1
Salisbury, England 1
Stoney Creek, ON 1
Strasbourg, ACAL 1
Milhaud, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Cugnaux, Occitanie 1
Peace River, AB 1
Cuers, Provence-Alpes-Côte d'Azur 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • KjerstinL Kjerstin L (@KjerstinL) reported

    @GarminFitness Help! I am having trouble with the GPS of my Vivoactív 4--it frequently takes about 15-20 minutes for my watch to connect with GPS. Losing the data for the majority of my runs isn't great. Is there something I could do to prevent this happening in the future?

  • BostonPancakes Boston Pancake (@BostonPancakes) reported

    @GarminFitness @GarminFitness @garminconnect down again today. Any info would be appreciated. #hacked?

  • MrWilson Brent C. Wilson (@MrWilson) reported

    @GarminFitness I always complete my run, then add whatever shoes I wore. But I don't think that's where the problem lies. EVERY shoe I've ever tracked shows zero miles. That's many thousands of miles logged to a few dozen shoes that just *poof* disappeared.

  • Sue_C_Snowflake Susie Corby (@Sue_C_Snowflake) reported

    @GarminFitness Hi, my forerunner 735tx hasn’t picked up GPS for past month regardless of searching for signal when outside. When reset date reverts to end Jan/ start of Feb. All current activates show on Feb. App on iPhone is fully up to date - any suggestions on how to fix?

  • SipheLDlamini Siphesihle Dlamini (@SipheLDlamini) reported from Hazyview, Mpumalanga

    @RushNdoda @GarminSA @GarminFitness Mina I used Super Glue.. never had a problem since🤞🏾

  • kenstitt Ken Stitt (@kenstitt) reported

    @garminconnect still down!?! #garmin #garminconnect #garminfitness

  • sahilratra2002 Sahil Ratra (@sahilratra2002) reported

    @Garmin @GarminFitness I have a Garmin Vivofit 2 fitness tracke. The strap needs a replacement and I have been searching for it from a long time but since the product has been discontinued ,I have not been able to find one. Can you help with the same?

  • 1brwn 🛌 (@1brwn) reported

    @GarminFitness Hello, today I finally switched to Garmin from a brand that rhymes with Tidbit. One question, is it possible to select w/c apps push notification to the watch? ie. I don't want to get notifs from FB on my *watch* but I'd still want to get them on my *phone*. Help?

  • bertie_bhoy Bertie B (@bertie_bhoy) reported

    That's my second VivoActive 3 stopped working in 3 years - the last time @Garmin @GarminFitness @GarminUK told me as I was 2 weeks outside warranty I would have to buy a brand new one. Wont be doing this time. Terrible.

  • OnionWeed OnionWeed (@OnionWeed) reported

    @gsvalentine @GarminFitness same here. glitch earlier today (~10-11am Melbourne time). Now unable to get to garmin connect to check my stats.

  • Emperor_Goblin Emperor Goblin (@Emperor_Goblin) reported

    During the #cherryblossom10mile race this morning, I stopped at the beer and Oreos table around mile 8 and my @GarminFitness watch thought I fell down and tried to alert emergency contacts. I guess I did stop pretty suddenly.

  • NIK_VENTURE NIK VENTURE (@NIK_VENTURE) reported

    @GarminFitness Thanks! Without a status you wonder if the problem is with your router or something local.

  • ericjsaunders Eric J Saunders (@ericjsaunders) reported

    @garmin is there a way to not count warmup and cool down times towards your pace? This is not a good indication of my true effort. @GarminFitness

  • JohnKlacynski john klacynski (@JohnKlacynski) reported

    @GarminFitness Volume adjustment is not working on my venue 2. Yikes I’m using Spotify app

  • QuipWitted Quip Witted (@QuipWitted) reported

    @MrWilson @GarminFitness I have a Garmin Vivoactive HR that is nearly 6 years old and never had an issue. It uses the four brass contacts, something similar on the Fenix?

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