Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 6
Bordeaux, Nouvelle-Aquitaine 3
Lyon, Auvergne-Rhône-Alpes 2
Gilley, Bourgogne-Franche-Comté 1
Montbeton, Occitanie 1
Hautes-Bruyères, ACAL 1
Metz, ACAL 1
Melbourne, VIC 1
Miami, FL 1
Oslo, Oslo County 1
Meyzieu, Auvergne-Rhône-Alpes 1
Nancy, ACAL 1
Seysses, Occitanie 1
Vannes, Bretagne 1
Massamagrell, Comunitat Valenciana 1
Issy-les-Moulineaux, Île-de-France 1
Coulommiers, Île-de-France 1
Saint-Nazaire, Pays de la Loire 1
Bremen, Bremen 1
Saint-Arnoult-en-Yvelines, Île-de-France 1
Frankfurt am Main, Hessen 1
Torrijos, Castilla-La Mancha 1
Milford, MA 1
Madrid, Comunidad de Madrid 1
Salisbury, England 1
Stoney Creek, ON 1
Strasbourg, ACAL 1
Milhaud, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Cugnaux, Occitanie 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • barryley1 Barry Ley (@barryley1) reported

    @Garmin @GarminUK @GarminFitness the audio prompt feature doesn’t work on the Fenix 7x. Everyone else on forums has the same problem. Can you fix with a software update? #garmin #fenix7

  • CamziWamzi Undisputed Queen Omega (@CamziWamzi) reported

    @GarminFitness It happens randomly. The error message is "Media Error Occurred". I've already reset the watch ...twice and each time, the run during which the error occurred, was erased from the watch.

  • chipaca The Chipaca 🍃 (@chipaca) reported

    seems the data from garmin itself was corrupt. Downloaded the FIT and the FIT SDK, converted it to CSV, found the sudden jump in timestamps, used python to fix it and uploaded that instead. @GarminFitness I think this one is on you.

  • FrancoisModave François Modave (@FrancoisModave) reported

    @herbertkrabel @GarminFitness Funny you say this...my GPS is off by 7-8% for each run. I keep mapping courses or trying on track and I have that systematic error no matter what setting (1s recording, galileo, no galileo etc)

  • Nate_T_Lopez Nate the Good Enough (@Nate_T_Lopez) reported

    @LevityNYC @whoop @GarminFitness I’ve got an Apple Watch that I love as well. I got Whoop as a gift. I hate it. Never had a piece of electronic fail to deliver on as many fronts. Completely garbage

  • sheriffof0 sheriffof0 (@sheriffof0) reported

    @GarminFitness Sending my Second Vivomove 3 back to Amazon, this time for a refund. The analogue watch does not reflect the correct time! Even selecting manual doesn't move the dial. My first thought when I saw the hands moving each time the watch was raised was .... Problem!

  • KathyT8 KathyT 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KathyT8) reported

    @GarminFitness I used it today but the suggested pace for a threshold section was just too fast for me. The ten minute warm up either side was also on the fast side for me too. Perhaps it’s not suitable for those of us really slow runners

  • travlin_girl Susan B. Barnes | travlin' girl (@travlin_girl) reported

    @GarminFitness Hi. In August 2021 I reached out with issues with my Garmin Vivoactive 4S not charging, and the same issue is happening again. Is this a design flaw with this model? It's tiresome, to be honest.

  • GeorgeHistory Tyler George 🚵🚴🏻‍♂️🏃🏻‍♂️ (@GeorgeHistory) reported

    @GarminFitness @matthew_arend Just sent a DM on an unrelated issue

  • DariusMDeV DariusMDeV (@DariusMDeV) reported

    @GarminFitness @GarminFitness Why is the hydration widget so terrible on the Venu Sq? For something so simple it lags and bogs down the whole watch, barely registers clicks, takes many seconds to open. WTF is it doing that takes up so many resources?

  • joaquimrosa joaquim  (@joaquimrosa) reported

    @GarminFitness Garmin Connect goes down again! We are ridiculous. #fail #garmin @garmin

  • Adzsmith16 Adam (@Adzsmith16) reported

    @godinmanform @GarminFitness It's clearly broken. Send it back

  • SethJayson SethJayson (@SethJayson) reported

    @GarminFitness Optical HR works fine as long as I'm not actually working hard, which is a problem for a fitness device. Problem HR hits thin people (ie, high-performing runners, cyclists, climbers, etc.) even more. And it gets noticeably worse in cold weather.

  • RandomJack1775 Bob Berditzman (@RandomJack1775) reported

    @Garmin @GarminFitness your connect IQ app is not working.

  • CamziWamzi Undisputed Queen Omega (@CamziWamzi) reported

    @GarminFitness And resetting the watch has not stopped the error from happening again.

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