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Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Duisburg, NRW 1
Marietta, GA 1
Anderlecht, Brussels Capital 1
Atlanta, GA 1
Portsmouth, England 1
Montréal-la-Cluse, Auvergne-Rhône-Alpes 1
Prague, Praha 1
Boulay-Moselle, ACAL 1
Lille, Hauts-de-France 1
Brough, England 1
Exireuil, Nouvelle-Aquitaine 1
Marseille, Provence-Alpes-Côte d'Azur 1
Berlin, Berlin 1
Villefranche-sur-Saône, Auvergne-Rhône-Alpes 1
Le Cheylard, Auvergne-Rhône-Alpes 1
Ouhans, Bourgogne-Franche-Comté 1
Le Teil, Auvergne-Rhône-Alpes 1
Calais, Hauts-de-France 1
Charlieu, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • smmartin330
    Stephen Martin (@smmartin330) reported

    @GarminFitness @Garmin We found a Fenix 5, powered on and working but with low battery, washed up on a beach in Hilton Head. Can you help us track down the owner by serial so we can return it?

  • Steve_382
    Steve_382 (@Steve_382) reported

    @GarminFitness And of course the server is down again. You know if it weren't for Connect no one would buy your watches. They would just buy the Apple watch.

  • JiminyPan
    new JiminyPanoz(tweet) (@JiminyPan) reported

    . @GarminFitness Android App is completely unable to load content after the latest outage here – it gets an error every 2 seconds trying to do so.

  • KellyKnowsAll
    Kelly (she/her) (@KellyKnowsAll) reported

    Me: Wake up at 4:30 and hit the gym hard. Get home, get the toddler up and ready, hustle, chug some coffee, sit down at my computer to get started with my job, already exhausted. My @GarminFitness watch: Time to get up and move! No, no Garmin, you know what?!?! 😡

  • Neil1Owen
    Neil Owen (@Neil1Owen) reported

    @GarminFitness I’ve not had any issues importing a GPX file until today. Is there an issue with importing currently?

  • MissKarebe
    Miss K (@MissKarebe) reported

    @GarminFitness what's going on with the app?? I can't upload my workout just my steps. Is this just an issue on the African market? Other friends have the same problem #globalrunningday

  • kaz_s800M
    KAZ (@kaz_s800M) reported

    @GarminFitness @garmin @GarminCycling On the Garmin Connect site, I zoomed the map to tried to find nearby courses. However, starting point icons are not appered in the zoomed map, and courses in unrelated locations are listed. Please solve this problem.

  • esabhishek
    Abhishek E S (@esabhishek) reported

    @GarminFitness This did not work for me but Nike+ was able to fix it for me. Thanks for replying though!

  • bgrangier
    Bobby Grangier (@bgrangier) reported

    @Garmin @GarminFitness I’ve sent a DM about a customer service issue. Phone line wasn’t much help. Can someone please check into this for me? Much appreciated!

  • jarekpotiuk
    Jarek Potiuk (@jarekpotiuk) reported

    @wpp_4 My sister got a 50th birthday present today Garmin watch, and why oh why it does not work during unpacking ? @Garmin @GarminFitness #down #garmin #worstpossibletimeforserverdown

  • smmartin330
    Stephen Martin (@smmartin330) reported

    I've found someone's very expensive @GarminFitness Fenix 5 watch, and very much want to return it to the owner, but Garmin refuses to help. I am offering to pay to ship it to @Garmin for them to turn around and ship it to the owner, but they are refusing.

  • lukekains89
    Luke Kains (@lukekains89) reported

    @GarminFitness So far I've seen it once. I don't think it's a major issue (I was being a little snarky/sarcastic). I do appreciate the awesome customer service though! Another fantastic reason to buy Garmin fitness trackers 💪

  • Ge_Willi
    GeWilli (@Ge_Willi) reported

    @JohnnyCRockets @Garmin @GarminFitness I'd be all in with a slightly larger head unit if that space was used for photovoltaics. Would be pretty revolutionary for long events, could really help with range anxiety.

  • DrRichEx
    Richard Exley (@DrRichEx) reported

    As expected @GarminFitness maintains silence on the @garminconnect server outage. Do they have a social media team?

  • LLAmos
    Lalita (@LLAmos) reported

    @GarminFitness When will the outage be revolved?

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