Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 4 |
| Brough, England | 1 |
| Exireuil, Nouvelle-Aquitaine | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Berlin, Land Berlin | 1 |
| Villefranche-sur-Saône, Auvergne-Rhône-Alpes | 1 |
| Le Cheylard, Auvergne-Rhône-Alpes | 1 |
| Ouhans, Bourgogne-Franche-Comté | 1 |
| Le Teil, Auvergne-Rhône-Alpes | 1 |
| Calais, Hauts-de-France | 1 |
| Charlieu, Auvergne-Rhône-Alpes | 1 |
| Strasbourg, ACAL | 1 |
| Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur | 1 |
| Hettenshausen, Bavaria | 1 |
| Lixheim, ACAL | 1 |
| Tours, Centre-Val de Loire | 1 |
| Jarny, ACAL | 1 |
| Jarrie, Auvergne-Rhône-Alpes | 1 |
| Farnham, England | 1 |
| Romilly-sur-Seine, ACAL | 1 |
| Lima, Provincia de Lima | 1 |
| Gilley, Bourgogne-Franche-Comté | 1 |
| Montbeton, Occitanie | 1 |
| Hautes-Bruyères, ACAL | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Metz, ACAL | 1 |
| Melbourne, VIC | 1 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
| Miami, FL | 1 |
| Oslo, Oslo County | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Harriet
(@DrHarriHH) reported
@Garmin @GarminUK @GarminFitness your index smart scales appear to not be as sold. When weight goes up or down the amount of body fat and muscle mass rises and falls in exactly the same way. It seems to be a calculation, not a measurement. How do I get my money back?
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Simon Britten
(@SimonInCHC) reported
@GarminFitness is the Garmin Connect service offline? Not working for me in the app or website.
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Lance King
(@analogfusion) reported
@GarminFitness Thank you. Not to be rude, but your auto GPS units do not work with Windows - at least not consistently. This has been an ongoing issue. I've tried ALL the troubleshooting steps on 3 separate Windows PCs. Each PC can see the device, but Garmin Express cannot.
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21sт ᴄᴇɴᴛᴜʀʏ ᴅɪɢɪᴛᴀʟ ᴠᴏɪᴅ
(@digitalnervoso) reported
@RyanAmirault @bikeshopgirlcom @GarminFitness I hear so much about people having trouble with Garmin software, I guess I've just been fortunate to not have any issues. This is my second Garmin watch, and I also have a Garmin Edge 530 cycling computer, no notable issues apart from the occasional delay with sync.
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Joseph Gerald
(@TexasCritic) reported
@Garmin's #Vivofit4 a @GarminFitness product is a poor product. It does not count steps accurately or consistently. It is one of the worse engineered #fitnesstrackers on the market. A law firm that purchased more than fifty is considering a class action against the company.
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cat pro
(@dragonending) reported
@GarminFitness Garmin connect is down for the S2 scale. Weight data is not uploaded. I see some other Twitter users report this as well.
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Alan Quigley
(@Quiggers_03) reported
@TerriQuigley84 @GarminFitness You really are an expert in putting yourself down !!!! Too many years practice xxxxxxxx
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Babs
(@MelodramaBabs) reported
@GarminFitness hi! thanks for the reply. I think it was maybe a one off corruption issue. I wasn't able to sync, so then I tried to manually upload the file and I was getting errors saying that there was a problem with the file I used a .FIT repair tool & all was well after that.
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Dave Broadribb
(@DBroadribb) reported
@Mirindacarfrae @itskennywithrow @GarminFitness Always swim with mine although some models are terrible for GPS tracking in open water.
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Rafe Mazer
(@rkmazer) reported
@bikeshopgirlcom @GarminFitness I have had one of my worst product experiences with this watch. Bought b/c links to Spotify, and it fails to download podcasts at least half the time. Have had to get watch replaced, and endure hours of customer care over and over. Sadly I think won't ever do Garmin again
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Mat Sherlock
(@matsher75) reported
@GarminFitness @GarminUK can I get some support for my Fenix 6S issues please. Your online support team are failing to recognise there is an issue with devices ability to accurately track my distance - its 60-90m out on a 4K run!!!!
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Rebecca Spencer
(@rebicca) reported
@SleepAndSports @GarminFitness should hire @SleepAndSports to fix sleep accuracy!
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Mat Sherlock
(@matsher75) reported
I have a Fenix 6S that is averaging 100 meters out over a distance of 2.5 miles. @GarminFitness @GarminUK your support teams don’t think there’s anything wrong with the device?! Can someone please help…
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theydie buttslayer
(@ButtSlayer1234) reported
Everyone knows bmi is trash so why is my fitness watch and app showing me my bmi?????? NOT HELPFUL @GarminFitness
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SunglassesMel
(@MelSunglasses) reported
@GarminFitness how can i buy a replacement strap for my Garmin Approach S20, the clasp has split and broken?
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