Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 3
Blackburn, England 2
Saint-Nazaire, Pays de la Loire 1
Bremen, Bremen 1
Saint-Arnoult-en-Yvelines, Île-de-France 1
Frankfurt am Main, Hessen 1
Torrijos, Castilla-La Mancha 1
Milford, MA 1
Madrid, Comunidad de Madrid 1
Salisbury, England 1
Stoney Creek, ON 1
Lyon, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
Milhaud, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Cugnaux, Occitanie 1
Peace River, AB 1
Cuers, Provence-Alpes-Côte d'Azur 1
Le Havre, Normandie 1
Chepstow, Wales 1
Marriottsville, MD 1
Deyvillers, ACAL 1
Genève, GE 1
Glasgow, Scotland 1
Albi, Occitanie 1
Darmstadt, Hessen 1
Pisa, Toscana 1
Lichfield, England 1
Rennes, Bretagne 1
Bordeaux, Nouvelle-Aquitaine 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • byte_mii Byte mii (@byte_mii) reported

    @GarminFitness app doesn't seem to be connecting this morning, is there a known issue? Syncs steps bit no sleep etc. Seems to not be communicating with myfitnesspal either

  • rayjebsen Ray Jebsen (@rayjebsen) reported

    @Garmin @GarminFitness you reintroduced the treadmill + virtual run bug on the 945 with your most recent software update. Support is telling people to reset and recalibrate, but that is not working. The software keeps taking 1 step forward, 2 back. Help!

  • keelan_anderson Keelan Anderson (@keelan_anderson) reported

    @GarminFitness @GarminUK my gf has a Vivo Active 3 and is having many issues with the watch, has been for a while. Thought it was her phone but she got a new phone and still having major issues with the watch. Any help please?

  • StephenApp Steve App (@StephenApp) reported

    Any @GarminFitness runners out there? I've been using it for the better part of 2020 with no issues, but a few weeks ago, the LiveTrack feature started failing consistently. I've reconnected everything, but nothing seems to help. #runchat

  • raphaelfabeni Raphael Fabeni (@raphaelfabeni) reported

    @GarminFitness I'm trying with no success to contact support related to a discount coupon that I have that it's not working. Could you help me here?

  • RunningCeeBee CeeBee 💙 (@RunningCeeBee) reported

    Have always been a huge fan of @Garmin @GarminUK @GarminFitness until today. Bought a Garmin Vivomove 3S & it stopped working in under a month of use. #Garmin will replace it but I have to pay around £10 to send the faulty watch back & I won't be reimbursed. Really poor service👎

  • HomerRuns Homer Winter (@HomerRuns) reported

    @dcrainmakerblog FYI still having issues with GPS accuracy on my Forerunner 245. Second bad track out of four runs so far this year. Seems to occur on my longer runs - 9 and 11 mile out-and-backs on the same route. So sick of this. @Garmin @GarminFitness #gpswatch #running

  • s_slosada sLosada (@s_slosada) reported

    @GarminFitness So ticket ID:18338959K1 is still happening. This time only recording via ANT to RGT (no Edge). My issue was originally reported in May, but now is very frequent. As a loyal Garmin user, I kindly request your attention.

  • v3r8um ıllıllı ıllıllı (@v3r8um) reported

    @GarminFitness Ok, now fix the shity Android app. Not even basic features are present. #FeatureLess

  • MartynPoole Martyn (@MartynPoole) reported

    Wonder if GPS has been fixed on @GarminUK @GarminFitness yet? Also no news from them is poor, that alongside all the issues last year is making me question my next choice of fitness watch.

  • RunningCeeBee CeeBee 💙 (@RunningCeeBee) reported

    Have always been a huge fan of @GarminUK @GarminFitness until today. Bought a Garmin Vivomove 3S and it stopped working in under a month of use. #Garmin will replace it but I have to pay around £10 to send my broken watch back and I won't be reimbursed. Really poor service.

  • dominooch Dominooch (@dominooch) reported

    @strydrunning I recently bought your product and have been using it with my @GarminFitness Fenix6X. It has recently been connecting and disconnecting indiscriminately, saying "Pod Detached." This is after using it for about a month. Any ideas as to what the issue could be?

  • pdorado_ Phil (@pdorado_) reported

    @GarminFitness please fix your forerunner 245 issues, shouldn’t take 20 minutes to connect on a new model

  • GillWil27305614 Gill Wilson (@GillWil27305614) reported

    @GarminFitness Ive been having a connection problem with my Forerunner 945 not bluetoothing to iPhone 12 since the last software update. i have to keep switching off and on the 945 in order for it to connect to the phone and app. Is this a known issue and is it fixable?

  • IMFletcher2 Masked Fletch 😷 (@IMFletcher2) reported

    @JoelFerebee @GarminFitness Never recognizes when I plug in to charge. Bluetooth works. Plugging in always gives an error.

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