Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 3
Blackburn, England 2
Bremen, Bremen 1
Saint-Arnoult-en-Yvelines, Île-de-France 1
Frankfurt am Main, Hessen 1
Torrijos, Castilla-La Mancha 1
Milford, MA 1
Madrid, Comunidad de Madrid 1
Salisbury, England 1
Stoney Creek, ON 1
Lyon, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
Milhaud, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Cugnaux, Occitanie 1
Peace River, AB 1
Cuers, Provence-Alpes-Côte d'Azur 1
Le Havre, Normandie 1
Chepstow, Wales 1
Marriottsville, MD 1
Deyvillers, ACAL 1
Genève, GE 1
Glasgow, Scotland 1
Albi, Occitanie 1
Darmstadt, Hessen 1
Pisa, Toscana 1
Lichfield, England 1
Rennes, Bretagne 1
Bordeaux, Nouvelle-Aquitaine 1
Dubai, Dubai 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveALee Steve Lee (@SteveALee) reported

    @GarminFitness Re car Garmin, is fixed - NTG5Star1 SW Ver 16/49.0 46.15. SD card is SD Karte Garmin MAP PILOT Europa 2017. Mercedes V8.0 Map 8.0. To be honest, just map updates would be good as errors are annoying. But SW update if it help with better diversion support

  • SioCope2002 Siobhan Copeland (@SioCope2002) reported

    @GarminFitness has something happened to your connect app?my husband has synced his watch and two days data are missing from the app although they're on his watch. Help please!

  • flakushis No Me Odies Por Ser Flaca (@flakushis) reported

    @GarminFitness Hi. I sent you a bunch of details on how my Garmin is not working (HR, step counter, cadence). The GPS works now, but other features are not.

  • shan_jaye Shannon Jaye (@shan_jaye) reported

    @GarminFitness No, I am only using the default now. No error for the default watchface.

  • shan_jaye Shannon Jaye (@shan_jaye) reported

    @GarminFitness I sent the error log a couple of weeks ago, but this watchface still hasn't been fixed.

  • fairyflowercrow TheycallmeAl🥸 🧪⚗️ ⌨️ (@fairyflowercrow) reported

    @polarissports I do not have the time or the patience to figure out why your **** is now behaving just like the piece of **** @GarminFitness watch I used to have. Pulse rates entirely bunk. Syncing capabilities blow donkey ****. I personally would like my money back.

  • JohnKAubrey John Aubrey (@JohnKAubrey) reported

    @rodtrent @Garmin @GarminFitness Garmin connect is down. My zwift session from this morning isn't showing up yet.

  • rsantiagotoro Rafael E (@rsantiagotoro) reported

    The worst quality watch ... But with good marketing. Very disappointed in customer service. @Garmin @GarminFitness

  • janine_tillett Janine Tillett (@janine_tillett) reported

    @GarminFitness I noticed today that my walk(Activity Move) did not calculate any distance. All other measurements were fine(heart rate, steps,etc). What could be the issue?

  • iamchrisbrewer Chris Brewer (@iamchrisbrewer) reported

    My Garmin Varia RTL515 bike radar and light device crapped the bed today. Without warning it shuts off after only 5 seconds on. Only had it for four months. Not happy. @Garmin @GarminFitness forums have people reporting same issue too. Will request warranty replacement.

  • rosakarenn rosa (@rosakarenn) reported

    @GarminFitness WHY can none of the #Garmin watches track naps? Only 'sleep' at night between set hours. Fix this please, it's 2021! If Fitbit can do it surely Garmin can too.

  • danmac800 Dan MacDonald (@danmac800) reported from Windsor, Ontario

    So my new fit bit thingie counted over 2300 steps on my car ride. Ummm….Neat? But Also: Defeats the purpose entirely. “Bye, fit bit thingie. To the junk drawer you go until I throw you on the trash ten years from now when I clean the drawer out!” @Garmin @GarminFitness #Garmin

  • marunk13 M Arun Kumar (MAK) (@marunk13) reported

    @GarminFitness hellos! I have a #GarminVivofit3 and have been using for 2+ yrs now. Couple of things I'm trying to solve. 1/ The strap has become loose and I'm not able to find replacement in India 2/ Getting those odd sized batteries is also becoming an issue. Need help! @Garmin

  • GWhizLiz Liz Olbrich (@GWhizLiz) reported

    So credit given where credit due @GarminFitness. It’s been a bad run with the Venu but it’s still a great device and you were quick to replace it no questions asked.

  • ed_e_s E.S. (@ed_e_s) reported

    @whoop is over rated and not worth getting. The app always disconnects from my strap, what’s the point if your app is trash? Doesn’t even tell me the time. Time to try @GarminFitness watch

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