Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Clermont-Ferrand, Auvergne-Rhône-Alpes | 2 |
| Fulham, England | 1 |
| Rosny-sous-Bois, Île-de-France | 1 |
| Taintrux, ACAL | 1 |
| Albuquerque, NM | 1 |
| Reims, ACAL | 1 |
| Omaha, NE | 1 |
| Monument, CO | 1 |
| Brie, Nouvelle-Aquitaine | 1 |
| Le Mans, Pays de la Loire | 1 |
| Almería, Andalucía | 1 |
| Montréal, QC | 1 |
| Rognac, Provence-Alpes-Côte d'Azur | 1 |
| Saint-Georges-lès-Baillargeaux, Nouvelle-Aquitaine | 1 |
| Houston, TX | 1 |
| The Bronx, NY | 1 |
| Tallinn, Harjumaa | 1 |
| Hernani, Euskal Autonomia Erkidegoa | 1 |
| Barcelona, Catalunya | 1 |
| Lugones, Principality of Asturias | 1 |
| Paris, Île-de-France | 1 |
| Girona, Catalunya | 1 |
| Tijuana, BCN | 1 |
| Ooltewah, TN | 1 |
| Göppingen, Baden-Württemberg Region | 1 |
| Vernon Hills, IL | 1 |
| Besançon, Bourgogne-Franche-Comté | 1 |
| Saint-Yrieix-la-Perche, Nouvelle-Aquitaine | 1 |
| Upton, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Rebecca Barber
(@rebthebarber) reported
@GarminFitness Yes, alas, I just updated it before this run, so I don't believe that's the issue.
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Prof Brendan Godley
(@BrendanGodley) reported
I wonder how I get @Garmin @GarminFitness help. System isnt working for me but cant find a helpdesk.
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sian jones
(@technoqueen) reported
@GarminFitness Garmin my 735 does not work and your support has been of no help
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ⓇⒼ③
(@RobertGerrard) reported
Anyone on here uses Garmin smart watches, I’m interested in knowing your thoughts? I’ve had mine just over a year & it seems just to gone to ****.... @Garmin @GarminFitness @garminau
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Rod Wallace
(@rodtheplodNo9) reported
@GarminFitness do you have a help line that can chat via twitter? I have been losing activities and it is getting to be a bit annoying.
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Arup Vidyerthy
(@foobarbaz77) reported
@GarminUK @GarminFitness - having trouble with Strava live segments not working on Edge 830 after upgrading to v7. Does this feature only work on Strava routes synced to Garmin? Or do starred and enabled Stava segments show up on routes made on Connect?
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Rebecca Barber
(@rebthebarber) reported
@GarminFitness I am having issues with long runs on my Forerunner 35 being corrupted and unable to be uploaded. It's not that old, what may be causing the issue?
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Angelos Tzelepis
(@AngelosTzelepis) reported
@millierossman @GarminFitness @Garmin I've never had anything this bad though. And my chest is too big for most straps to be wearable. I do have one though. I'll try tomorrow.
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ZiWeng Mak
(@makziweng) reported
@GarminFitness I want make a feedback regarding this. Please help me suggest enable turn off sleep time in setting and auto sleep detection including nap in future software update to technicians team for all model available.
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Feralina Cat
(@FeralinaCat) reported
@FitbitSupport Thanks for absolutely nothing! Not only did you not solve my problem with your product but, the chat session was abruptly ended! Any @GarminFitness reps out there want to sell me on your device over @Fitbit 😡🤬😡
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s k o t t
(@skottdaltonic) reported
@Garmin is your app broken again? @GarminFitness
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BarefootJax
(@BarefootJax) reported
Is #garminconnect down? Device connected to iPhone & synced but not downloading run data. @GarminFitness @GarminUK @garminconnect
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Alan Dargan DAD
(@dargie30) reported
@GarminFitness hey, can anyone help my wife's vivoactive 4s keeps switching off during activities. Tried your tech support and they won't answer the question and just Keep fobbing us off. Can anyone help the watch is only 10 months old. #garmin #pleasehelp
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Colleen
(@ColleenRunsPa) reported
Is there an issue with @GarminFitness Garmin Connecf? My sleep hasn’t been syncing like it always does. Google isn’t helping.
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Tacx Support
(@TacxSupport) reported
@nuebelm @GarminFitness We are sorry to see that you have this issue. Can you tell us what your ticket number is of the email that you have send?
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