Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 4 |
| Lyon, Auvergne-Rhône-Alpes | 2 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Hettenshausen, Bavaria | 1 |
| Lixheim, ACAL | 1 |
| Tours, Centre-Val de Loire | 1 |
| Jarny, ACAL | 1 |
| Jarrie, Auvergne-Rhône-Alpes | 1 |
| Farnham, England | 1 |
| Romilly-sur-Seine, ACAL | 1 |
| Lima, Provincia de Lima | 1 |
| Gilley, Bourgogne-Franche-Comté | 1 |
| Montbeton, Occitanie | 1 |
| Hautes-Bruyères, ACAL | 1 |
| Metz, ACAL | 1 |
| Melbourne, VIC | 1 |
| Miami, FL | 1 |
| Oslo, Oslo County | 1 |
| Meyzieu, Auvergne-Rhône-Alpes | 1 |
| Nancy, ACAL | 1 |
| Seysses, Occitanie | 1 |
| Vannes, Bretagne | 1 |
| Massamagrell, Comunitat Valenciana | 1 |
| Issy-les-Moulineaux, Île-de-France | 1 |
| Coulommiers, Île-de-France | 1 |
| Saint-Nazaire, Pays de la Loire | 1 |
| Bremen, Bremen | 1 |
| Saint-Arnoult-en-Yvelines, Île-de-France | 1 |
| Frankfurt am Main, Hessen | 1 |
| Torrijos, Castilla-La Mancha | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Bertie B
(@bertie_bhoy) reported
That's my second VivoActive 3 stopped working in 3 years - the last time @Garmin @GarminFitness @GarminUK told me as I was 2 weeks outside warranty I would have to buy a brand new one. Wont be doing this time. Terrible.
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Mat Sherlock
(@matsher75) reported
Me again @GarminUK @GarminFitness @Garmin Any progress on fixing the accuracy issues with my #Fenix6S that I highlighted last October? Issue raised 16/10/21 (156 days ago) Data you requested for testing shared 13/02/22 (36 days ago) PLEASE HELP!! ALL MY STATS ARE OUT!!
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OnionWeed
(@OnionWeed) reported
@gsvalentine @GarminFitness same here. glitch earlier today (~10-11am Melbourne time). Now unable to get to garmin connect to check my stats.
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Kjerstin L
(@KjerstinL) reported
@GarminFitness Help! I am having trouble with the GPS of my Vivoactív 4--it frequently takes about 15-20 minutes for my watch to connect with GPS. Losing the data for the majority of my runs isn't great. Is there something I could do to prevent this happening in the future?
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Mat Sherlock
(@matsher75) reported
@GarminUK DM’ed… please let’s find an answer… 149 days to fix an issue like this is disgraceful customer service.. if you can’t fix it give me a device that works and that can accurately track my distance! @GarminFitness @Garmin
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Clive Donaghue
(@clivemd) reported
@GarminFitness Hi, it resolved itself so I think it may have been a temporary app / data problem rather than a source device issue. However FYI it’s a Garmin Fenix 6 Pro
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Mat Sherlock
(@matsher75) reported
Hi friends at @GarminUK @GarminFitness @Garmin any sign of when I’ll get the accuracy issues on my Fenix 6S resolved? Issue raised 16/10/21 (149 days ago) The data you requested for testing shared 13/02/2022 (29 days ago) Any chance of a fix sometime soon? #fenix6 #fenix6s
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natasha.
(@nhughes1020) reported
The small child has been wearing a @GarminFitness tracker since Christmas 2020. He just looked down and the tracker fell right out of his band. This is wrecking his whole little 7 yr old day. 😩
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Raj Boora
(@idarknight) reported
Now that @Strava has hiccuped on HealthKit integration, it would be a good opportunity for @GarminFitness to fix their integration
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denisbest
(@denisbest16) reported
@MissMarleneDK @GarminFitness Sorry Marlene but you lost me. Not a tech expert by any means.I Hope someone can help though.
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Running for Survival
(@dave_survival) reported
@GarminFitness In fact my first tweet on this issue included a tag of @GarminNederland but of course - no response…
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Phillip is almost a palindrome
(@philadopolis) reported
@GarminFitness I'm a swimmer. There's a reason I'm a swimmer. I'm not very good at running. I walk for fitness, but I don't run. Why is there an option to track running on my #GarminSwim2 but not walking? Seems like a software update could fix this. How about it?
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Mat Sherlock
(@matsher75) reported
@GarminUK @GarminFitness @Garmin I have to chase regularly for a response because otherwise I get nothing. I've seen no fix. I've seen no progress. You won't even give me a target date for resolution. All of my stats are out, and you're doing nothing to resolve. Please help.
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Mat Sherlock
(@matsher75) reported
Me again @GarminUK @GarminFitness @Garmin Any progress on fixing the accuracy issues with my #Fenix6S that I highlighted last October? Issue raised 16/10/21 (160 days ago) Data you requested for testing shared 13/02/22 (40 days ago) PLEASE HELP!! ALL MY STATS ARE OUT!!
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Katy Dickson
(@katy_dickson) reported
Hi @Garmin @GarminFitness @garminau hoping someone can help me resolve a charging/battery issue with vivoactive4s. Chat not available and left endlessly on hold when I call.
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