Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 4 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Exireuil, Nouvelle-Aquitaine | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Berlin, Land Berlin | 1 |
| Villefranche-sur-Saône, Auvergne-Rhône-Alpes | 1 |
| Le Cheylard, Auvergne-Rhône-Alpes | 1 |
| Ouhans, Bourgogne-Franche-Comté | 1 |
| Le Teil, Auvergne-Rhône-Alpes | 1 |
| Calais, Hauts-de-France | 1 |
| Charlieu, Auvergne-Rhône-Alpes | 1 |
| Strasbourg, ACAL | 1 |
| Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur | 1 |
| Hettenshausen, Bavaria | 1 |
| Lixheim, ACAL | 1 |
| Tours, Centre-Val de Loire | 1 |
| Jarny, ACAL | 1 |
| Jarrie, Auvergne-Rhône-Alpes | 1 |
| Farnham, England | 1 |
| Romilly-sur-Seine, ACAL | 1 |
| Lima, Provincia de Lima | 1 |
| Gilley, Bourgogne-Franche-Comté | 1 |
| Montbeton, Occitanie | 1 |
| Hautes-Bruyères, ACAL | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Metz, ACAL | 1 |
| Melbourne, VIC | 1 |
| Miami, FL | 1 |
| Oslo, Oslo County | 1 |
| Meyzieu, Auvergne-Rhône-Alpes | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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James Smith
(@Smithtasticness) reported
@tomshax @GarminFitness Yeh I know. Took them a while to realise there was an issue. They are working on it now at least.
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Johnny Blair
(@JBSmellyPants) reported
@garminconnect @GarminFitness @Garmin Issue with Garmin Connect. Crashes a second after opening the app. I have tried all fixes I've been able to find with no luck. please help me out. Forerunner 945, Android. I hope that after spending $800, I'm not getting a faulty product.
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Christina
(@cb2705) reported
@GarminFitness my 645 disconnects from my AirPods when I select Run to start my run. I have to go back into settings and reset every time. How can I fix this permanently?
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Hassan Madni
(@hassanmadni) reported
@NooRRd_44 @Garmin @GarminFitness ****, that's bad..
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stephen deerness
(@stephendeerness) reported
@GarminUK @GarminFitness hi, can someone please help my approach s62 says connected to BT and connected to golf app but won’t sync in golf app also says not connected in the connect app. So far I’ve reset phone, watch and also unpaired and repaired which worked for about 5 mins
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J name®
(@IamnotJarred) reported
@GarminFitness my garmin watch just said I went for a 12 minute run but I have been in bed for over an hour. Please fix this issue
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Amy Hewitt
(@AimsHewitt) reported
I need some (boring) help. #garmin Venu SQ or #Fitbit Versa 3? (@GarminFitness @FitbitUK )
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Dave Evans
(@Bowler_DME) reported
@GarminFitness I'd also asked the same question via Facebook and someone from Garmin contacted me there and was able to fix the issue, but thank you for the response.
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Jared
(@j_stewart97) reported
I'm hoping @Garmin or @GarminFitness can help clarify something for me. Do the devices that have the @Spotify app on them allow you to have the songs downloaded to the device or do you need some sort of data service? Thanks!
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Craig Symon
(@craigsymon) reported
@Garmin @GarminFitness Unusually poor service from @Garmin. They received my faulty Forerunner watch on 12th Match but it will be at least May before I receive a warranty replacement! What do I do until then.... Poor show!
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Jamielee
(@JayL_Boyd) reported
@GarminFitness I would but it looks like your connect app has been down for 3 days! App not syncing at all!
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Jay Robinson
(@jayrobWL) reported
@GarminFitness my forerunner 235 freezes alot lately. I then have to power it fully down and restart and then it wipes out all my steps for that day. I have to find satellites to get the right time and it automatically drains my battery by 30-40%. Suggestions on a fix?
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Andy Morgan
(@andymorgan) reported
@PinkTaxiRunner @GarminFitness They DM'd me so I have a 'fix' for now. Hopefully it doesn't happen again but we will see.
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Nick Costanzo
(@DeltaNick) reported
@GarminFitness @Garmin Connect broken for Approach S62 after update. Watch connected to Iphone 12, Garmin golf connected, Connect shows no connection. Reset didn't help.
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El famosísimo E.L.D.
(@elidiomaro) reported
@GarminFitness Since the last update, My Forerunner 945 do not track correctly the bicycle distance when the lock button is on. Today did a tri event and the cycling distance was wrong because i forget to not auto lock, but this is a garmin problem. Regards
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