Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 3 |
| Blackburn, England | 2 |
| Le Havre, Normandie | 1 |
| Chepstow, Wales | 1 |
| Marriottsville, MD | 1 |
| Deyvillers, ACAL | 1 |
| Genève, GE | 1 |
| Glasgow, Scotland | 1 |
| Albi, Occitanie | 1 |
| Darmstadt, Hessen | 1 |
| Pisa, Toscana | 1 |
| Lichfield, England | 1 |
| Rennes, Bretagne | 1 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
| Dubai, Dubai | 1 |
| Lectoure, Occitanie | 1 |
| Le Pecq, Île-de-France | 1 |
| Dursley, England | 1 |
| Amadora, Distrito de Lisboa | 1 |
| Lund, Skåne län | 1 |
| Preston, England | 1 |
| Caen, Normandie | 1 |
| Vienna, Wien | 1 |
| Camaret-sur-Aigues, Provence-Alpes-Côte d'Azur | 1 |
| Tours, Centre-Val de Loire | 1 |
| Kristiansand, Vest-Agder Fylke | 1 |
| Dartmouth, NS | 1 |
| Échirolles, Auvergne-Rhône-Alpes | 1 |
| Blackwood, Wales | 1 |
| Sydney, NS | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Britten
(@SimonInCHC) reported
@GarminFitness my FR45 gesture-activated backlighting is hypersensitive and jamming on 100% of the time I'm running, which is killing my battery life. Only an issue since updating to v5.10, I think. Is this a known issue?
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Luke Kains
(@lukekains89) reported
@GarminFitness So far I've seen it once. I don't think it's a major issue (I was being a little snarky/sarcastic). I do appreciate the awesome customer service though! Another fantastic reason to buy Garmin fitness trackers 💪
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Fulford Pro Shop
(@fulfordproshop) reported
@GarminFitness I’m struggling with my Garmin forerunner 645 music. I keep getting an error code 502 when I press for music?
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T. Eugene Day
(@EugeneDayDSc) reported
@GarminFitness The Fenix 5 did not have this problem, and it makes me want to switch to a new brand. Turning off "smart notifications" doesn't fix it, and the instructions you gave above are not followable, as there is no option "physiological metrics" when I hold down Menu.
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D.R.Evans
(@davheavenz) reported
@GarminFitness is down more times than its up!
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Richard Exley
(@DrRichEx) reported
As expected @GarminFitness maintains silence on the @garminconnect server outage. Do they have a social media team?
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Mollyface
(@aggiemole) reported
Can @fitbit fix their chargers? ffs, they cost 20 dollars and cannot last more than a few months. brb, gonna look at @GarminFitness 's website
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GeWilli
(@Ge_Willi) reported
@JohnnyCRockets @Garmin @GarminFitness I'd be all in with a slightly larger head unit if that space was used for photovoltaics. Would be pretty revolutionary for long events, could really help with range anxiety.
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III
(@Faroonia) reported
@Garmin @GarminFitness I love my watch, I truly do. But how the hell did I reach my stair goal for the day while going 35mph down the road in my drivers seat? I paid too much for this watch to have so many inconsistencies.
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this old crow corvid 19
(@Corvid189592286) reported
@GarminFitness my HR monitor is showing some crazy numbers after a battery change. I’ve checked it alongside another device and it’s showing double my testing HR. Can we fix this?
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Adam Paciorek
(@AdamPaciorek) reported
Is the Connect app down? @GarminFitness @Garmin
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Truth can't be long hidden
(@ScienceTrained) reported
@GarminFitness Garmin is a piece of **** company. I bought a Fenix 6X Pro Solar just 16 months ago, went for open water dive, didn't go below 6 feet. It's dead now. Garmin refuse to provide to new replacement. They are saying they will give me used one. Never buy Garmin
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Graham➡️TFS
(@Graham_Engineer) reported
You never notice the smallest things until they're gone. See: the tiny band keeper on your watch. This is the second time mine has broken on my FR945 in ~2.5 yrs, but props to @GarminFitness, I called their phone # and they're shipping out a new one for free next business day.
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KerAboutDemocracy
(@AboutKer) reported
It is amazing to me how wonderful the customer service is at @Garmin @GarminFitness ! Within minutes of having an issue with my watch, they've resolved the problem. Refreshing when companies care about their customers! #bestcustomerservice
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Danno
(@___Danno) reported
@GarminFitness Is Garmin Connect having known issues? We had a power outage last week but now I cannot upload my running data to Garmin Connect even though data is stored inside my watch (F-15)
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