Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 4
Strasbourg, ACAL 2
Lyon, Auvergne-Rhône-Alpes 2
Bordeaux, Nouvelle-Aquitaine 2
Charlieu, Auvergne-Rhône-Alpes 1
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Hettenshausen, Bavaria 1
Lixheim, ACAL 1
Tours, Centre-Val de Loire 1
Jarny, ACAL 1
Jarrie, Auvergne-Rhône-Alpes 1
Farnham, England 1
Romilly-sur-Seine, ACAL 1
Lima, Provincia de Lima 1
Gilley, Bourgogne-Franche-Comté 1
Montbeton, Occitanie 1
Hautes-Bruyères, ACAL 1
Metz, ACAL 1
Melbourne, VIC 1
Miami, FL 1
Oslo, Oslo County 1
Meyzieu, Auvergne-Rhône-Alpes 1
Nancy, ACAL 1
Seysses, Occitanie 1
Vannes, Bretagne 1
Massamagrell, Comunitat Valenciana 1
Issy-les-Moulineaux, Île-de-France 1
Coulommiers, Île-de-France 1
Saint-Nazaire, Pays de la Loire 1
Bremen, Bremen 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • bertie_bhoy Bertie B (@bertie_bhoy) reported

    That's my second VivoActive 3 stopped working in 3 years - the last time @Garmin @GarminFitness @GarminUK told me as I was 2 weeks outside warranty I would have to buy a brand new one. Wont be doing this time. Terrible.

  • katy_dickson Katy Dickson (@katy_dickson) reported

    Hi @Garmin @GarminFitness @garminau hoping someone can help me resolve a charging/battery issue with vivoactive4s. Chat not available and left endlessly on hold when I call.

  • matsher75 Mat Sherlock (@matsher75) reported

    Me again @GarminUK @GarminFitness @Garmin Any progress on fixing the accuracy issues with my #Fenix6S that I highlighted last October? Issue raised 16/10/21 (158 days ago) Data you requested for testing shared 13/02/22 (38 days ago) PLEASE HELP!! ALL MY STATS ARE OUT!!

  • MattSears96 Matt Sears (@MattSears96) reported

    .@garmin Connect web page keeps bouncing me back to login, both on Chrome and on Edge. Just me? @GarminFitness

  • AWildPossum JustinB (@AWildPossum) reported

    @GoFahr @GarminFitness same problem here...

  • matsher75 Mat Sherlock (@matsher75) reported

    Hi again @GarminUK @GarminFitness @Garmin still no progress on fixing the accuracy issues with my #Fenix6S, and yesterday's inaccuracy was amazing!!! Issue raised 16/10/22 (151 days ago) Data you requested for testing shared 13/02/22 (31 days ago) *ALL MY STATS ARE OUT!!

  • BostonPancakes Boston Pancake (@BostonPancakes) reported

    @GarminFitness @GarminFitness @garminconnect down again today. Any info would be appreciated. #hacked?

  • nhughes1020 natasha. (@nhughes1020) reported

    The small child has been wearing a @GarminFitness tracker since Christmas 2020. He just looked down and the tracker fell right out of his band. This is wrecking his whole little 7 yr old day. 😩

  • whateversleft_ Tom (@whateversleft_) reported

    Dear @GarminFitness your running fitness algorithm is a complete festering, fetid, pile of ****. Love the entire running community of the world.

  • chanchal_spark Chanchal Singh (@chanchal_spark) reported from Hadapsar, State of Mahārāshtra

    @Garmin @GarminFitness My Garmin Forerunner 235 glass is having scratch . Called Delhi customer service , they are asking to replace entire watch costing 8K . It should be just simple galss replacement Not gonna buy Garmin ever . Is this the way . Worst customer experience

  • clivemd Clive Donaghue (@clivemd) reported

    @GarminFitness Hi, it resolved itself so I think it may have been a temporary app / data problem rather than a source device issue. However FYI it’s a Garmin Fenix 6 Pro

  • gsvalentine Gordon S Valentine (@gsvalentine) reported

    @GarminFitness any ideas why the Garmin Connect website and app are NOT working?!?!?

  • thepump74 Jon Steele-Mills 🇺🇦 (@thepump74) reported

    @GarminUK @GarminFitness Hi I am currently having issues with syncing my app with @MapMySupport...even tho Map My Run says it is connected, it doesn't show that at Garmin's end. My last 2 runs haven't synced. Please help.

  • sahilratra2002 Sahil Ratra (@sahilratra2002) reported

    @Garmin @GarminFitness I have a Garmin Vivofit 2 fitness tracke. The strap needs a replacement and I have been searching for it from a long time but since the product has been discontinued ,I have not been able to find one. Can you help with the same?

  • earlyaprilfool MegOmyeggo (@earlyaprilfool) reported

    @GarminFitness I really need to know if you support #NightShift before I plunk down a bunch of money for one. I have found forums, with the newest entries being from 2 years ago, but people are saying the forerunner and the Venu don't work for #NightShift is this still true?

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