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Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Quimper, Brittany 1
Paris, Île-de-France 4
Township of Evan, KS 1
Zürich, ZH 1
Canby, OR 1
Brindas, Auvergne-Rhône-Alpes 1
Roubaix, Hauts-de-France 1
Billom, Auvergne-Rhône-Alpes 1
Duisburg, NRW 1
Marietta, GA 1
Anderlecht, Brussels Capital 1
Atlanta, GA 1
Portsmouth, England 1
Montréal-la-Cluse, Auvergne-Rhône-Alpes 1
Prague, Praha 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • J8099150426777
    J (@J8099150426777) reported

    @GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya

  • kyabaatum
    nothing Intentional (@kyabaatum) reported

    @GarminFitness I've a venu 2. While I understand the stairs concept, what I see is that it's somehow taking the gps or something else to consider that I climbed 20-30 stairs in a day when actually I'm riding my bike. Can you fix this issue?

  • Pranav_
    Pranav (@Pranav_) reported

    hey @Garmin and @GarminFitness I'm unable to enroll my Fenix 7 solar in your beta program. Always errors out, software is stuck on 8.37, can you help?

  • jeanettemiami
    Jeanette Smith (@jeanettemiami) reported

    And on this day, @fitbit died. It was a slow death - first came the email, then came the #challenges & the last gasp of #groups. Then the pain as thousands upon thousands fled as fitbit died in ignominy, mourned by many & then simply forgotten as @apple & @GarminFitness rejoiced.

  • CCPmustDie
    🇺🇸God Bless America (@CCPmustDie) reported

    @Garmin @GarminFitness have you realized there are so many exercise not listed in Connect when you're trying to create your own workouts there. Fix it by adding them! And your interface to create workouts sucks. Fix it! Don't just selling crazy expensive smart watches.

  • saoirse_sikhu
    Dostoevsky’s Girl (@saoirse_sikhu) reported

    I really think there’s something wrong with this watch. How does my HR go down from 110bpm to 80bpm during/after 10 minutes of running??? 2 weeks ago it went as far down as 60 and I was dripping sweat from running. Explain that @GarminFitness ???

  • Sissikiwi1
    Sissikiwi1 (@Sissikiwi1) reported

    @GarminFitness I have now had a Garmin Venu Sq for a year and it is the worst fitness tracker I have ever had. Now it won’t even pair with my new phone, and for pairing I had to remove it from the old phone. So no stats anywhere now. Never correct anyway LOL Garmin rubbish!

  • slkeene
    Sam Keene (@slkeene) reported

    @Kharrii1 @GarminFitness I did several times in the first couple years running. They suck! I’d slow the pace way off, foam roll and wear compression sleeves but work through them. Now I don’t worry about them, it’s more just making sure form isn’t slacking or getting enough recovery in.

  • HenriHelvetica
    Henri Helvetica 🇭🇹 👨🏾‍🚀 🚀 (@HenriHelvetica) reported

    @marcelfahle @pepicrft @GarminFitness I'm on a 945 LTE. But I had (still have) a 230 that lasted 6yrs. The only issue is that the battery charge only lasts 1 day (yes, that's the downfall). The screen also had a small group of dead pixels, but still works totally as intended. in 6yrs, took it off only to charge. 💯

  • acdaisy_
    acdaisy (@acdaisy_) reported

    @GarminFitness @Garmin I have a newer (June 25) device that the heart rate tracking does not consistently work. I reach out to support and I get the run around each time and still have a device that doesn't consistently work. Is there anyone that can help?

  • J8099150426777
    J (@J8099150426777) reported

    @GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya

  • harguneet
    Harguneet Singh (@harguneet) reported

    @GarminFitness the update process is too complicated and broken for Garmin devices for sure.. pls help solve this mystery

  • karamanugur1
    Uğur Karaman (@karamanugur1) reported

    @GarminFitness hello, my vivoactive 5 is having completely dark screen time to time for hours. I am disappointed that I am having this major problem. Battery is almost full. Any troubleshooting? Would you care to help as I am trying to reach you?

  • Bkasparas
    Bernard Kasparas (@Bkasparas) reported

    @FitbitSupport Why is your mobile app now so awful? Ver 4.52.1 running under Android 14, logs me out every night, loses the last 5000 steps and other activities of the previous day, won't store the first 3 ECG traces after logging in. Really poor. A living ad for @GarminFitness

  • HoratioHoose
    Who? (@HoratioHoose) reported

    @GarminFitness After 7 years I’m trying to get rid of my ugly Apple Watch for a beautiful Venu 3. I just need the Venu 3 to exist first. Please help 😭

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