Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 4 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Exireuil, Nouvelle-Aquitaine | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Berlin, Land Berlin | 1 |
| Villefranche-sur-Saône, Auvergne-Rhône-Alpes | 1 |
| Le Cheylard, Auvergne-Rhône-Alpes | 1 |
| Ouhans, Bourgogne-Franche-Comté | 1 |
| Le Teil, Auvergne-Rhône-Alpes | 1 |
| Calais, Hauts-de-France | 1 |
| Charlieu, Auvergne-Rhône-Alpes | 1 |
| Strasbourg, ACAL | 1 |
| Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur | 1 |
| Hettenshausen, Bavaria | 1 |
| Lixheim, ACAL | 1 |
| Tours, Centre-Val de Loire | 1 |
| Jarny, ACAL | 1 |
| Jarrie, Auvergne-Rhône-Alpes | 1 |
| Farnham, England | 1 |
| Romilly-sur-Seine, ACAL | 1 |
| Lima, Provincia de Lima | 1 |
| Gilley, Bourgogne-Franche-Comté | 1 |
| Montbeton, Occitanie | 1 |
| Hautes-Bruyères, ACAL | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Metz, ACAL | 1 |
| Melbourne, VIC | 1 |
| Miami, FL | 1 |
| Oslo, Oslo County | 1 |
| Meyzieu, Auvergne-Rhône-Alpes | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Berens
(@akberens) reported
It’s pretty obvious that nobody at @GarminFitness knows how to integrate with Apple Health. It isn’t even a good attempt. Why did you even bother? That’s how bad it is! Thank god you dont so do anything with payments!l #uberFail #Failure @Garmin
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Mollyface
(@aggiemole) reported
Can @fitbit fix their chargers? ffs, they cost 20 dollars and cannot last more than a few months. brb, gonna look at @GarminFitness 's website
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Bogdan
(@bciubotaru) reported
@GarminFitness I had a bad experience with my new Tactix 7 Pro, just bought 5 days ago. It keeps randomly restarting & even after hard reset. The local reseller said I have to send it to repair/service - which is a horrible idea for a new and expensive watch. Please help.
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Richard Exley
(@DrRichEx) reported
As expected @GarminFitness maintains silence on the @garminconnect server outage. Do they have a social media team?
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André Caride
(@caride_andre) reported
@GarminFitness @NCrunnerjacky When garmin will fix the bug on Fenix 6x pro? The animated workouts don't work!
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Graham➡️TFS
(@Graham_Engineer) reported
You never notice the smallest things until they're gone. See: the tiny band keeper on your watch. This is the second time mine has broken on my FR945 in ~2.5 yrs, but props to @GarminFitness, I called their phone # and they're shipping out a new one for free next business day.
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Truth can't be long hidden
(@ScienceTrained) reported
@GarminFitness @ChptIII Garmin is a piece of **** company. I bought a Fenix 6X Pro Solar just 16 months ago, went for open water dive, didn't go below 6 feet. It's dead now. Garmin refuse to provide to new replacement. They are saying they will give me used one. Never buy Garmin
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natasha.
(@nhughes1020) reported
@GarminFitness Bad news. The face of little buddy’s watch fell out again 😩 99% sure it’s in the yard, but it’s a big yard. Any way to try to track it or anything?
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nonamedrop
(@runningsub4) reported
.@GarminFitness was just notified of an outage ?
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KerAboutDemocracy
(@AboutKer) reported
It is amazing to me how wonderful the customer service is at @Garmin @GarminFitness ! Within minutes of having an issue with my watch, they've resolved the problem. Refreshing when companies care about their customers! #bestcustomerservice
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Truth can't be long hidden
(@ScienceTrained) reported
@GarminFitness Garmin is a piece of **** company. I bought a Fenix 6X Pro Solar just 16 months ago, went for open water dive, didn't go below 6 feet. It's dead now. Garmin refuse to provide to new replacement. They are saying they will give me used one. Never buy Garmin
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LindaC2021
(@dallasandcowboy) reported
@GarminFitness Thanks - it seemed to fix all by itself after a few days. Appreciate the response! 👍🏻
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T. Eugene Day
(@EugeneDayDSc) reported
@GarminFitness The Fenix 5 did not have this problem, and it makes me want to switch to a new brand. Turning off "smart notifications" doesn't fix it, and the instructions you gave above are not followable, as there is no option "physiological metrics" when I hold down Menu.
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Victor Haslo
(@supresmooth) reported
@GarminFitness I also downloaded Garmin Express and updated the watch's version, since I can't do that through the app due to the connectivity issue. That did not resolve it, either.
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Victor Haslo
(@supresmooth) reported
@GarminFitness Well, the Google Play Store must not have it, because it doesn't give me the option to update the app any further. How about what version are you talking about? Being more specific might help.
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