Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 4
Strasbourg, ACAL 2
Lyon, Auvergne-Rhône-Alpes 2
Bordeaux, Nouvelle-Aquitaine 2
Charlieu, Auvergne-Rhône-Alpes 1
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Hettenshausen, Bavaria 1
Lixheim, ACAL 1
Tours, Centre-Val de Loire 1
Jarny, ACAL 1
Jarrie, Auvergne-Rhône-Alpes 1
Farnham, England 1
Romilly-sur-Seine, ACAL 1
Lima, Provincia de Lima 1
Gilley, Bourgogne-Franche-Comté 1
Montbeton, Occitanie 1
Hautes-Bruyères, ACAL 1
Metz, ACAL 1
Melbourne, VIC 1
Miami, FL 1
Oslo, Oslo County 1
Meyzieu, Auvergne-Rhône-Alpes 1
Nancy, ACAL 1
Seysses, Occitanie 1
Vannes, Bretagne 1
Massamagrell, Comunitat Valenciana 1
Issy-les-Moulineaux, Île-de-France 1
Coulommiers, Île-de-France 1
Saint-Nazaire, Pays de la Loire 1
Bremen, Bremen 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • mad_hominem Dave (@mad_hominem) reported

    @herbertkrabel @GarminFitness Yeah, apparently it’s a known issue. Someone recommended turning off Strava segments so we shall see if that helps.

  • OnTheJumbotron Kate Olson (@OnTheJumbotron) reported

    Hi @Garmin @GarminFitness my Fenix 6 altimeter isn't working, I've manually reset, GPS reset, and DEM reset but my runs all say 0 ascent 0 descent for the past week. Can you help?

  • runtommcquain Tom McQuain 🌮❤️ (@runtommcquain) reported

    Do all Garmin watches go bad after a weeks or just ones I bought? @Garmin @GarminFitness the watch I got a month ago is doing just like the old one . heart rate tracker stays on all the time, and with this one & pulse ox light stays on all night. No one can sleep through that

  • amberturnau Amber Turnau (@amberturnau) reported

    @GarminFitness @Garmin I just updated the firmware on my 7s Fenix watch and Tides activity has disappeared. I can’t re-add it. Can you help?

  • ba_ bradalan (@ba_) reported

    @atmasphere @GarminFitness Never a problem with Garmin straps. Want something to replace whoop sleep and recovery

  • rafiq3101 Rafiq Bhatti (@rafiq3101) reported

    @Garmin @GarminUK @GarminFitness #garmin outage What's the update to the 217k followers?

  • liz_hall_e Liz Hall (@liz_hall_e) reported

    Ok all you #Sleep experts. How is it that I wake up with vivid memories of a bunch of dreams but my @GarminFitness device is constantly telling me I had no REM sleep or very little REM? Is it just bad at measuring REM or do I misunderstand when dreaming happens?

  • akberens Andy Berens (@akberens) reported

    @GarminFitness Yep .. already know that and doesn’t apply. Not helpful … fix it please

  • InProgress35 Something Clever (@InProgress35) reported

    When the history books are written, I'll make sure you're name is among the worst despots and dictators of history! You'll be remember as the cruel and unforgiving jester of our time! I hate you @GarminFitness. I hate you as much as I hate the next greatest injustice of our time

  • MikeDoesData Michael Gagliano (@MikeDoesData) reported

    I love @GarminFitness and my Fenix watch so much, but your sensors are going to cause me to learn C out of spite, get hired as an embedded software DS, and FIX THEM MYSELF.

  • coltsblue1 Starla Bible (@coltsblue1) reported

    @GarminFitness help

  • runtommcquain Tom McQuain 🌮❤️ (@runtommcquain) reported

    @Garmin @GarminFitness so the new watch you spent a couple hundred dollars on wakes you up at 4:00 a.m. flashing lights naturally you're not going to sleep well. Thinking awesome I spent money on this and it's broken already

  • KeithBoland10 Keith Boland (@KeithBoland10) reported

    @FitbitSupport @GarminUK @GarminFitness Fitbit versa 3 broke due to a poor seal when swimming, its been 5 weeks and I still have not received a replacement device. Have you given up on customer service?

  • JDevlin116 James Devlin (@JDevlin116) reported

    @GarminUK @GarminFitness I know it’s a known issue but I’m really struggling with battery life on my Fenix 6 Pro, any closer to sorting the firmware issue?

  • chrisj_slh Chris Hart (@chrisj_slh) reported

    @4iiiiUK & @GarminFitness, any update on a fix to the Edge 1040 and 4iiii Precision 3 powermeter compatibility?

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