Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 3
Blackburn, England 2
Saintes, Nouvelle-Aquitaine 1
Cugnaux, Occitanie 1
Peace River, AB 1
Cuers, Provence-Alpes-Côte d'Azur 1
Le Havre, Normandie 1
Chepstow, Wales 1
Marriottsville, MD 1
Deyvillers, ACAL 1
Genève, GE 1
Glasgow, Scotland 1
Albi, Occitanie 1
Darmstadt, Hessen 1
Pisa, Toscana 1
Lichfield, England 1
Rennes, Bretagne 1
Bordeaux, Nouvelle-Aquitaine 1
Dubai, Dubai 1
Lectoure, Occitanie 1
Le Pecq, Île-de-France 1
Dursley, England 1
Amadora, Distrito de Lisboa 1
Lund, Skåne län 1
Preston, England 1
Caen, Normandie 1
Vienna, Wien 1
Camaret-sur-Aigues, Provence-Alpes-Côte d'Azur 1
Tours, Centre-Val de Loire 1
Kristiansand, Vest-Agder Fylke 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • peter_oneill Peter O'Neill (@peter_oneill) reported

    @mjgoldsmith @GarminFitness Universal issue - could be the killer USP for any brand who can solve

  • Dries_aerts Dries Aerts (@Dries_aerts) reported

    @peter_oneill @GarminFitness I have to same issue. Try cutting a clove of garlic for every half hour you've walked.

  • lulupakula LuluPakula (@lulupakula) reported

    @GarminFitness please help, my garmin forerunner 45 synced perfectly with Connect app on iphone until yesterday morning. Now cannot get it to sync. Have tried switching both off, forget device and then pair. Even deleted Connect App and reinstalled it.

  • lshaw88 Lou ♥ (@lshaw88) reported

    @GarminFitness Hi is Garmin connect down? My activity isn't uploading & seems to have vanished? Other than the steps which have transferred across from the walk?

  • DesiMountaineer Sa'ad Mohamed سعد محمد (@DesiMountaineer) reported

    Hey @GarminFitness @Garmin is your server down?

  • ElaineRom Elaine Romanelli (@ElaineRom) reported

    Hey @GarminFitness, your watches suck. Not 4 the 1st time, I have run up and down stairs, trying to get it to notice. Usually it’s one or two extra flights. But 2nite was the kicker: up & down 10 flights, got credit for *one*. Screw you. New year, new fitness tracker.

  • Traindriver9 Ryan Zeck (@Traindriver9) reported

    @GarminFitness I will never buy a Garmin watch again. I also promise to make sure everybody else I know won't buy one either. Poor customer support and terrible hardware and software.

  • MurrysWorld Murry Anne (@MurrysWorld) reported

    Hi @GarminFitness and @Garmin, I bought a smartwatch last spring and it’s not working properly. I visited the website and the support page wasn’t very helpful for this situation. I’d appreciate it if you could reach out to me.

  • matsher75 Mat Sherlock (@matsher75) reported

    @Garmin 2/2 it’s the primary function of the device!! All I get from @GarminUK @GarminFitness is “it’s accurate to the degree we expect, it must be “GPS Drift” which is made up nonsense for when you have a terrible device on the market and won’t admit it…

  • walterrobinson Walter Robinson 🇨🇦 (@walterrobinson) reported

    Would be great if @GarminFitness and @MyFitnessPal would fix their sync issues, it's been 60 hours and reinstalling both apps etc doesn't work. Asking for me, thanks.

  • Hin323 Hin (@Hin323) reported

    @johnlewishelp I placed an order of a @GarminFitness watch. It says delivered to the builders next door but no one seems to knows anything about it. Please help! It's supposed to be a present.

  • iswineselfcare Chloe (@iswineselfcare) reported

    @Garmin @GarminFitness can you all please fix the thing where my watch deletes my whole workout? Running 8 miles with a headwind should have been recorded. Thanks.

  • Garmin Garmin (@Garmin) reported

    @Justin_Britton @GarminFitness Oh no, Justin! We're so sorry to hear about this and would like to see how we can help. Does the watch take a charge at all? If you plug it into the computer and press and hold the power light button for 20-30 seconds does the watch do anything? *MH

  • usujason jason (@usujason) reported

    @mrdipeshashah @peter_oneill @GarminFitness Oh ****, the Apple Watch activity reporting is an analysts worst nightmare.

  • BubCass David Cass (@BubCass) reported

    @Casseng @GarminFitness I’d blame broken broken sleep and night feeds but really I just got lazy.

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