Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guny, Hauts-de-France 1
Tlalnepantla, MEX 1
Moûtiers, Auvergne-Rhône-Alpes 1
Pelabravo, Castilla y León 1
La Laguna, Canary Islands 1
Toronto, ON 1
Haugesund, Rogaland Fylke 1
Ashburn, VA 1
Marseille, Provence-Alpes-Côte d'Azur 1
Pau, Nouvelle-Aquitaine 1
Gap, Provence-Alpes-Côte d'Azur 1
Sanford, FL 1
Carcassonne, Occitanie 1
Madrid, Comunidad de Madrid 1
Le Conquet, Bretagne 1
Toulouse, Occitanie 1
Mocejón, Castilla-La Mancha 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • joaquimrosa joaquim  (@joaquimrosa) reported

    @GarminFitness Garmin Connect goes down again! We are ridiculous. #fail #garmin @garmin

  • steve_eifert steve eifert (@steve_eifert) reported

    @GarminFitness dog ate my garmin smart watch. Apparently she wanted more steps. Any help for me other than more dog training?

  • joaquimrosa joaquim  (@joaquimrosa) reported

    @GarminFitness Garmin Connect goes down again! We are ridiculous. #fail @garmin

  • usujason jason (@usujason) reported

    @mrdipeshashah @peter_oneill @GarminFitness Oh ****, the Apple Watch activity reporting is an analysts worst nightmare.

  • etrino Christopher Murray (@etrino) reported

    @GarminFitness Jeremy in Garmin Support found this; “The Edge 1000 is not compatible with Physio True Up and activities will not show on the Training Status/Training Load page.” He also said he knows of no plans to update the firmware to fix the compatibility problem.

  • GetUptime Jim (@GetUptime) reported

    @GarminFitness When I try to login to garmin connect online, all of my information isn't there! I see all the info on the mobile app, and all my data passes through to Strava ok, but for some reason I can't see any data online. What am I doing wrong? :-(

  • reidconti Reid Conti (@reidconti) reported

    I'm pretty sure the worst part of taking an FTP test is trying to remember how ******** to change your FTP settings in @Garmin Connect @GarminFitness Only took 15 minutes this time!

  • JTScatCat Joseph Thomas (@JTScatCat) reported

    @markbacigalupo @fitbit @GarminFitness Nope. I'm an Apple person. I've thought about just breaking down and doing the Apple watch, but I can't bring myself to part with my regular watches. It's a real-life dilemma over here.

  • Dries_aerts Dries Aerts (@Dries_aerts) reported

    @peter_oneill @GarminFitness I have to same issue. Try cutting a clove of garlic for every half hour you've walked.

  • mickgrant26 Michael Grant (@mickgrant26) reported

    Adding @Garmin and @GarminFitness to see if I can get an answer. No replies to emails and I cannot get through to @GarminUK on their contact number. Very poor customer service from a company I have used for years!

  • Traindriver9 Ryan Zeck (@Traindriver9) reported

    @GarminFitness I will never buy a Garmin watch again. I also promise to make sure everybody else I know won't buy one either. Poor customer support and terrible hardware and software.

  • joaquimrosa joaquim  (@joaquimrosa) reported

    @GarminFitness Garmin Connect goes down again! We are ridiculous. #fail

  • lshaw88 Lou ♥ (@lshaw88) reported

    @GarminFitness Hi is Garmin connect down? My activity isn't uploading & seems to have vanished? Other than the steps which have transferred across from the walk?

  • ElaineRom Elaine Romanelli (@ElaineRom) reported

    Hey @GarminFitness, your watches suck. Not 4 the 1st time, I have run up and down stairs, trying to get it to notice. Usually it’s one or two extra flights. But 2nite was the kicker: up & down 10 flights, got credit for *one*. Screw you. New year, new fitness tracker.

  • robertjforrest Bob Forrest (God/man) (@robertjforrest) reported from Lincoln, Nebraska

    Forgot the watch: @GarminFitness Fenix5X ... which I have to confess is TERRIBLE at tracking HR during a workout

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