Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 3
Blackburn, England 2
Coulommiers, Île-de-France 1
Saint-Nazaire, Pays de la Loire 1
Bremen, Bremen 1
Saint-Arnoult-en-Yvelines, Île-de-France 1
Frankfurt am Main, Hessen 1
Torrijos, Castilla-La Mancha 1
Milford, MA 1
Madrid, Comunidad de Madrid 1
Salisbury, England 1
Stoney Creek, ON 1
Lyon, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
Milhaud, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Cugnaux, Occitanie 1
Peace River, AB 1
Cuers, Provence-Alpes-Côte d'Azur 1
Le Havre, Normandie 1
Chepstow, Wales 1
Marriottsville, MD 1
Deyvillers, ACAL 1
Genève, GE 1
Glasgow, Scotland 1
Albi, Occitanie 1
Darmstadt, Hessen 1
Pisa, Toscana 1
Lichfield, England 1
Rennes, Bretagne 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • katy_dickson Katy Dickson (@katy_dickson) reported

    Hi @Garmin @GarminFitness @garminau hoping someone can help me resolve a charging/battery issue with vivoactive4s. Chat not available and left endlessly on hold when I call.

  • whateversleft_ Tom (@whateversleft_) reported

    Dear @GarminFitness your running fitness algorithm is a complete festering, fetid, pile of ****. Love the entire running community of the world.

  • hughw hughw (@hughw) reported

    No problem .@GarminFitness just locate tiniest Phillips head screwdriver ever, press firmly and don’t strip screw heads, remove four tiny tiny screws from back of I guess this delicate jewelry called HRM sensor and replace battery. Although probably safest to send it to factory.

  • idarknight Raj Boora (@idarknight) reported

    Now that @Strava has hiccuped on HealthKit integration, it would be a good opportunity for @GarminFitness to fix their integration

  • FrancoisModave François Modave (@FrancoisModave) reported

    @herbertkrabel @GarminFitness Funny you say this...my GPS is off by 7-8% for each run. I keep mapping courses or trying on track and I have that systematic error no matter what setting (1s recording, galileo, no galileo etc)

  • elliottp1 elliott sheffield (@elliottp1) reported

    @MissMarleneDK @GarminFitness Wish I could help-always been a TomTom guy

  • MattSears96 Matt Sears (@MattSears96) reported

    .@garmin Connect web page keeps bouncing me back to login, both on Chrome and on Edge. Just me? @GarminFitness

  • ArmyInvoice El Lul Randum (@ArmyInvoice) reported

    Dear @GarminFitness - changing the band design on the fenix sapphire solar 7s from the 6s so users are more limited in aftermarket bands is a garbage move. Your bands are trash and now I have less options to replace it. Lame.

  • matsher75 Mat Sherlock (@matsher75) reported

    Hello again @GarminUK @GarminFitness @Garmin still no progress on you fixing the accuracy issues with my #Fenix6S despite me doing everything you have requested. Issue raised 16/10/21 (150 days ago) Data you requested for testing was shared 13/02/22 (30 days ago) Please fix it!

  • barryley1 Barry Ley (@barryley1) reported

    @Garmin @GarminUK @GarminFitness the audio prompt feature doesn’t work on the Fenix 7x. Everyone else on forums has the same problem. Can you fix with a software update? #garmin #fenix7

  • clivemd Clive Donaghue (@clivemd) reported

    @GarminFitness Hi, it resolved itself so I think it may have been a temporary app / data problem rather than a source device issue. However FYI it’s a Garmin Fenix 6 Pro

  • Nate_T_Lopez Nate the Good Enough (@Nate_T_Lopez) reported

    @LevityNYC @whoop @GarminFitness I’ve got an Apple Watch that I love as well. I got Whoop as a gift. I hate it. Never had a piece of electronic fail to deliver on as many fronts. Completely garbage

  • JulesFDF HockeyLife (@JulesFDF) reported

    @GuyHeveldt @Garmin @GarminFitness Hmm annoying. I’ve been tramping and training with others all wearing trackers and it’s always completely different. So of course we take the longest one! I presumed there was an +/- error with the satellite..?

  • denisbest16 denisbest (@denisbest16) reported

    @MissMarleneDK @GarminFitness Sorry Marlene but you lost me. Not a tech expert by any means.I Hope someone can help though.

  • AWildPossum JustinB (@AWildPossum) reported

    @GoFahr @GarminFitness same problem here...

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