Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 4 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Berlin, Land Berlin | 1 |
| Villefranche-sur-Saône, Auvergne-Rhône-Alpes | 1 |
| Le Cheylard, Auvergne-Rhône-Alpes | 1 |
| Ouhans, Bourgogne-Franche-Comté | 1 |
| Le Teil, Auvergne-Rhône-Alpes | 1 |
| Calais, Hauts-de-France | 1 |
| Charlieu, Auvergne-Rhône-Alpes | 1 |
| Strasbourg, ACAL | 1 |
| Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur | 1 |
| Hettenshausen, Bavaria | 1 |
| Lixheim, ACAL | 1 |
| Tours, Centre-Val de Loire | 1 |
| Jarny, ACAL | 1 |
| Jarrie, Auvergne-Rhône-Alpes | 1 |
| Farnham, England | 1 |
| Romilly-sur-Seine, ACAL | 1 |
| Lima, Provincia de Lima | 1 |
| Gilley, Bourgogne-Franche-Comté | 1 |
| Montbeton, Occitanie | 1 |
| Hautes-Bruyères, ACAL | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Metz, ACAL | 1 |
| Melbourne, VIC | 1 |
| Miami, FL | 1 |
| Oslo, Oslo County | 1 |
| Meyzieu, Auvergne-Rhône-Alpes | 1 |
| Nancy, ACAL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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JLG
(@The_Jaret) reported
@GarminFitness I like the Venu, my problem is the HRM feature seems useless during a workout. I doesn’t seem to respond to changes in HR like a HR strap.
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jason
(@usujason) reported
@mrdipeshashah @peter_oneill @GarminFitness Oh ****, the Apple Watch activity reporting is an analysts worst nightmare.
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Martijn Scheijbeler
(@MartijnSch) reported
@peter_oneill @GarminFitness Same issue with Apple Watch. Seems like a solvable problem.
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Reid Conti
(@reidconti) reported
I'm pretty sure the worst part of taking an FTP test is trying to remember how ******** to change your FTP settings in @Garmin Connect @GarminFitness Only took 15 minutes this time!
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WiseMan999
(@grump999) reported
@GarminFitness Thanks for the reply. In the UK. It's the HRM that came with my Edge810. It seems to be a well known problem - impossible to remove screws even with jewellers' screw drivers. Crazy design - is it considered a disposable item? My Cardiosport HRM uses a coin - so much better.
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Lou ♥
(@lshaw88) reported
@GarminFitness Hi is Garmin connect down? My activity isn't uploading & seems to have vanished? Other than the steps which have transferred across from the walk?
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Michael Grant
(@mickgrant26) reported
Adding @Garmin and @GarminFitness to see if I can get an answer. No replies to emails and I cannot get through to @GarminUK on their contact number. Very poor customer service from a company I have used for years!
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Jim
(@GetUptime) reported
@GarminFitness When I try to login to garmin connect online, all of my information isn't there! I see all the info on the mobile app, and all my data passes through to Strava ok, but for some reason I can't see any data online. What am I doing wrong? :-(
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Dennis (a.k.a. Devo)
(@djdevo79) reported
@Massonite @Garmin @GarminFitness Wi-Fi yes. Bigger geebees? I don't know how much storage this has. Not using it for offline music though
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LuluPakula
(@lulupakula) reported
@GarminFitness please help, my garmin forerunner 45 synced perfectly with Connect app on iphone until yesterday morning. Now cannot get it to sync. Have tried switching both off, forget device and then pair. Even deleted Connect App and reinstalled it.
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Mat Sherlock
(@matsher75) reported
@HarijsZulgis @GarminFitness Not sure if that’s a good thing or a bad thing? Another watch that can’t accurately track distance or their chance to fix the crock of **** that is the 6…
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Hin
(@Hin323) reported
@johnlewishelp I placed an order of a @GarminFitness watch. It says delivered to the builders next door but no one seems to knows anything about it. Please help! It's supposed to be a present.
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Garmin
(@Garmin) reported
@Justin_Britton @GarminFitness Oh no, Justin! We're so sorry to hear about this and would like to see how we can help. Does the watch take a charge at all? If you plug it into the computer and press and hold the power light button for 20-30 seconds does the watch do anything? *MH
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James steeds
(@SteedsJames) reported
@GarminFitness Thanks, This is poor functionality. Please record this need as a feature request for possible future implementation.
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Honore Patty
(@heyitshonore) reported
@scurrilous_j @GarminFitness On mine, if I scroll to Training Status, hit start/stop, then use the down button twice (past VO2 status), it tells me how many I have left.
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