Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 4 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Villefranche-sur-Saône, Auvergne-Rhône-Alpes | 1 |
| Le Cheylard, Auvergne-Rhône-Alpes | 1 |
| Ouhans, Bourgogne-Franche-Comté | 1 |
| Le Teil, Auvergne-Rhône-Alpes | 1 |
| Calais, Hauts-de-France | 1 |
| Charlieu, Auvergne-Rhône-Alpes | 1 |
| Strasbourg, ACAL | 1 |
| Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur | 1 |
| Hettenshausen, Bavaria | 1 |
| Lixheim, ACAL | 1 |
| Tours, Centre-Val de Loire | 1 |
| Jarny, ACAL | 1 |
| Jarrie, Auvergne-Rhône-Alpes | 1 |
| Farnham, England | 1 |
| Romilly-sur-Seine, ACAL | 1 |
| Lima, Provincia de Lima | 1 |
| Gilley, Bourgogne-Franche-Comté | 1 |
| Montbeton, Occitanie | 1 |
| Hautes-Bruyères, ACAL | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Metz, ACAL | 1 |
| Melbourne, VIC | 1 |
| Miami, FL | 1 |
| Oslo, Oslo County | 1 |
| Meyzieu, Auvergne-Rhône-Alpes | 1 |
| Nancy, ACAL | 1 |
| Seysses, Occitanie | 1 |
| Vannes, Bretagne | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Ma self
(@bangsima) reported
@GarminFitness Hi, sorry, been there done that with the steps on the page and it changes nothing. Take a look at your forums, this is a widespread issue across your watches, but notably that of the fenix. Will contact your support.
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Bart Boma
(@bjbbiker) reported
@GarminFitness lil help if u don’t mind. I just upgraded 2 the 6x from the 5. I’m an airline pilot & switch time zones 3-4 times a day. Every time I took my phone off airplane mode the 5 would update 2 the new time. The 6x isn’t. I have to open garmin connect each time. Plz help!
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Ron
(@ronhollis) reported
Well…after 20 years as an athlete using Garmin products..They have forced me to Apple….Vivoactive 4 HR is a terrible product..every update in software fixes 2 things and breaks 3…ordered the Apple Watch and fitness apps… @GarminFitness @Garmin #garmin
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Alan Quigley
(@Quiggers_03) reported
@TerriQuigley84 @GarminFitness You really are an expert in putting yourself down !!!! Too many years practice xxxxxxxx
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Eric ☕️ 🐟 💻
(@rasliche) reported
I've put 300 miles on my current pair of #running shoes. How long should they last? @GarminFitness app says 400 miles then they're "retired", and the soles are getting a little worn down. Either way, I think I finally figured this running thing out. yay.
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Ma self
(@bangsima) reported
@GarminFitness when are y'all gonna fix the optical heartrate monitor on your watches? I love your watches, but my Fenix 6x pro is a complete joke when it comes to heart rate monitoring. And from the forums, this is neither new nor am I the only one affected.
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Babs
(@MelodramaBabs) reported
@GarminFitness hi! thanks for the reply. I think it was maybe a one off corruption issue. I wasn't able to sync, so then I tried to manually upload the file and I was getting errors saying that there was a problem with the file I used a .FIT repair tool & all was well after that.
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Mark
(@TKSp3cialiSt) reported
@Garmin why does my Garmin Fenix 3 HR go into a bootloop and randomly work fine @GarminFitness @GarminCycling please fix this issue, i am not the only user experiencing this
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ZA
(@Bnsnobzszonlar) reported
It is sad that Garmin’s approach to whole issue was not customer-centric. You should bear in mind that you may experience these kind of bad incidents, when you are opting for Garmin’s products. @Garmin @GarminFitness
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onça mansa
(@acaraxu) reported
When will we be able to upload our data again? How long will this outage last? @GarminFitness @Garmin
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Dr. Stef Gardiner-Walsh
(@StefGWalsh) reported
Any of my friends a @GarminFitness watch user? I'm having to charge my Vivo watch daily and I have a feeling there's a fix that I haven't found on Google yet. It used to last 3-5 days between charges. Anyone know? #GarminWatch #ProblemSolving
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Dr. Kathryn Woodcock 💉🏁
(@safeandsilent) reported
@GarminFitness As I tweeted later, it came back up. The data server must have been down at that time. It served me the login page, but then just white afterwards.
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Rob Pivovarnick
(@PivoArch) reported
@Garmin and @GarminFitness the bracket that holds the watch band onto my 645 Music just broke while I was wearing it. Love this watch anything you can do to help me out?
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J Rotramel
(@heynow88) reported
My son's @GarminFitness Forerunner 45 got ripped right off his arm at the Griak Invitational. It was retrieved but poor band design, screw mounts snapped right off. Not recommended for XC races. #running #garmin
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Xavier
(@ZapBranny) reported
@GarminFitness Hey Garmin. Venu 2S keeps turning itself off every morning. Have you got a fix? Looks like a software issue?
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