Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Madrid, Comunidad de Madrid 2
San Pedro Garza García, NLE 1
Ooltewah, TN 1
Nouméa, Province Sud 1
Sorgues, Provence-Alpes-Côte d'Azur 1
Nürnberg, Bavaria 1
Paris, Île-de-France 1
Andenne, Wallonia 1
Nantes, Pays de la Loire 1
Choisy-le-Roi, Île-de-France 1
Vienna, Wien 1
Massy, Île-de-France 1
Maisons-Alfort, Île-de-France 1
Mulhouse, ACAL 1
New York City, NY 1
Roanne, Auvergne-Rhône-Alpes 1
Rennes, Bretagne 1
Ixtlán del Río, NAY 1
Montluel, Auvergne-Rhône-Alpes 1
Montrond-les-Bains, Auvergne-Rhône-Alpes 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • raccas81 Rachel C (@raccas81) reported

    Hey @GarminFitness how are you supposed to get some help in regards to a faulty watch when there is no one available on the chat line during the week and I was on hold for a total of an hour while waiting to speak to someone??

  • Anthony47481706 Anthony (@Anthony47481706) reported

    @JKsLefty @GarminUK @GarminFitness Is anyone having an issue with the active tracking system no longer working when it contacts persons you have set up to recieve emails to be able to track, live, when you are running? It emails the link to recipient's when I start but it stops not longer after.

  • BeckySee123 Rebecca Craven (@BeckySee123) reported

    Hey @GarminFitness my Connect app keeps saying you've got an outtage which you're working on. I want to access an old run via my phone. What's the issue? #Garmin #ukrunchat

  • DaveWilliams740 Dave (@DaveWilliams740) reported

    @GarminFitness I mean, you could tell me how to fix the issue.....

  • JBSmellyPants Johnny Blair (@JBSmellyPants) reported

    @garminconnect @GarminFitness @Garmin Issue with Garmin Connect. Crashes a second after opening the app. I have tried all fixes I've been able to find with no luck. please help me out. Forerunner 945, Android. I hope that after spending $800, I'm not getting a faulty product.

  • theflyinggopro The Flying GoPro (@theflyinggopro) reported

    @GarminFitness thanks CP.. we have been here before with this problem...was hoping the updates would have fixed it.... it was the update in august (ish) that caused the problem. i will follow the links you provided cheers

  • arkestra1976 Matt Keighley (@arkestra1976) reported

    @GarminFitness Hey! Yeah, that's when the problem started, up until the latest update it had been working fine but now it's lost all the data for my previous workouts and won't save new data. Disappointing as I've only had my watch a couple of months and had been enjoying it up to that point.

  • Eddie_C_1973 Eddie C (@Eddie_C_1973) reported

    @Garmin @GarminFitness SW Version 7.70 is sucking the life out of the battery in my Vivioactive 3. Others having this issue?

  • The_Prenna The Prenna (@The_Prenna) reported

    Imagine being a company and issuing a software update that decimates your product's battery life and your response to consumers is "lol **** u, buy a new device". If you're @GarminFitness @garminau you don't have to imagine. #VivoActive3

  • Luciano_kid Julien P. (@Luciano_kid) reported

    @GarminFitness Help ! The application did not take into account my steps from yesterday during the synchronization, I was close to the badge of the 60 consecutive days ...😭

  • IamnotJarred J name® (@IamnotJarred) reported

    @GarminFitness my garmin watch just said I went for a 12 minute run but I have been in bed for over an hour. Please fix this issue

  • prdeepakbabu Deepak Babu P R (@prdeepakbabu) reported

    @GarminFitness Thanks for the tip. The vibration was pretty alarming. Would help if watch could recommend something to act on immediately without creating more panic. Calling a doctor seems obvious but something that can be done quickly to alleviate the high HR might be helpful too.

  • Bargainhunter85 Simon Fitzgerald (@Bargainhunter85) reported

    @GarminFitness Hi i keep having the blue tooth drop out could you send me a help link? Thanks

  • XcskiPaul Paul Tomblin (@XcskiPaul) reported

    @GarminFitness @dcrainmakerblog Switching from GPS+Gallileo to GPS+GLONASS seems to have cured the problem.

  • flatfendercj2a Matt Pusateri (@flatfendercj2a) reported

    @GarminFitness Garmin Connect is one of the worst Apps I've used. The setup screen is ridiculous, it can't grasp I've already set things up. Keep asking to setup Wifi when that's already done. #Fail And why do you need my location all the time, and not just while using it?

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