Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sanford, FL 1
Carcassonne, Occitanie 1
Madrid, Comunidad de Madrid 1
Le Conquet, Bretagne 1
Toulouse, Occitanie 1
Mocejón, Castilla-La Mancha 1
Berlin, Land Berlin 1
Thornton, CO 1
Nürnberg, Bavaria 1
Omaha, NE 1
Eutin, Schleswig-Holstein 1
Noida, UP 1
Annonay, Auvergne-Rhône-Alpes 1
Essen, NRW 1
Bury, England 1
Sommerviller, ACAL 1
Maldonado, Departamento de Maldonado 1
Vergèze, Occitanie 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • djdeedle djdeedle (@djdeedle) reported

    @clivewalker Here is some information on what is happening with @GarminFitness and others' GPS. It seems they are working on a fix.

  • scanalesc Sofia (@scanalesc) reported

    Hi @Garmin @GarminFitness if you could give an update on your gps status or how to properly calibrate gps tracking while running? I think your system is down or something.

  • szzoti Zoti (@szzoti) reported

    @mighty_gadget @GarminFitness @GarminUK So far, your article help the most relevantly. Waiting longer for GPS position seems to be a workaround. (it's not easy for those without a map on the watch)

  • craig_lfc8163 Craig W (@craig_lfc8163) reported

    @kitch1980 @TaitSimon @GarminFitness Broken knee and mongo lungs still running 2min miles.

  • runnybun Gin Tidridge (@runnybun) reported

    @GarminFitness Have you fixed the gps glitch yet please? Really frustrating that every activity I’ve done this year so far has been impacted.

  • kitch1980 Martin Kitchin (@kitch1980) reported

    @TaitSimon @GarminFitness What you coming back from? **** getting old isn’t it?! Haha

  • Dinkums1 Jon Areskog (@Dinkums1) reported

    @GarminFitness The step update doesn’t make sense. How do I see my monthly totals? Weeks show days and year shows weeks??? Was better before the update. It’s still the same as before for running. Please fix. TY

  • HomerRuns Homer Winter (@HomerRuns) reported

    @dcrainmakerblog FYI still having issues with GPS accuracy on my Forerunner 245. Second bad track out of four runs so far this year. Seems to occur on my longer runs - 9 and 11 mile out-and-backs on the same route. So sick of this. @Garmin @GarminFitness #gpswatch #running

  • Mjaraba48 Mark Jaraba (@Mjaraba48) reported

    @GarminFitness I don’t mind the app update however the steps views are horrendous. I want to be able to see how my month is going if I click on January instead the 1 year screen is broken up to a ton of 7 day lists. WHY?

  • iCowboys60 Jeff Goold (@iCowboys60) reported

    @GarminFitness CPE expired on my 245. Is there a fix coming? Thanks.

  • TheAzeemAhmed Azeemuddin Ahmed, MD, MBA (@TheAzeemAhmed) reported

    @GarminFitness I will try! Is there a number I can call if I need additional help? This is pretty important!

  • GeoQCannon “George Q” Cannon (@GeoQCannon) reported

    @chadcluff @GarminFitness Couldn’t hate my Garmin bike computer more. I’ve almost thrown it into the field multiple times. I’ve had crash incident alerts texted to family simply after an aggressive stop. It froze up 168 miles into my 200 mile LoToJa last fall. These are only the highlights. #garminsucks

  • goenka_arpan Arpan Goenka (@goenka_arpan) reported

    @GarminFitness It's not about trouble shoot. Its about the censor quality. It's completely fault. I have compared with nonin oxymeter.

  • keelan_anderson Keelan Anderson (@keelan_anderson) reported

    @GarminFitness @GarminUK my gf has a Vivo Active 3 and is having many issues with the watch, has been for a while. Thought it was her phone but she got a new phone and still having major issues with the watch. Any help please?

  • LearnedAtheist RCM | Infosec Engineer 🕯️🌈💾 (@LearnedAtheist) reported

    @GarminFitness how can two people running side by side, both with #Vivoactive watches, have a 20sec time difference in pace according to your app. That's terrible. Any thoughts??

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