Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 3 |
| Blackburn, England | 2 |
| Chepstow, Wales | 1 |
| Marriottsville, MD | 1 |
| Deyvillers, ACAL | 1 |
| Genève, GE | 1 |
| Glasgow, Scotland | 1 |
| Albi, Occitanie | 1 |
| Darmstadt, Hessen | 1 |
| Pisa, Toscana | 1 |
| Lichfield, England | 1 |
| Rennes, Bretagne | 1 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
| Dubai, Dubai | 1 |
| Lectoure, Occitanie | 1 |
| Le Pecq, Île-de-France | 1 |
| Dursley, England | 1 |
| Amadora, Distrito de Lisboa | 1 |
| Lund, Skåne län | 1 |
| Preston, England | 1 |
| Caen, Normandie | 1 |
| Vienna, Wien | 1 |
| Camaret-sur-Aigues, Provence-Alpes-Côte d'Azur | 1 |
| Tours, Centre-Val de Loire | 1 |
| Kristiansand, Vest-Agder Fylke | 1 |
| Dartmouth, NS | 1 |
| Échirolles, Auvergne-Rhône-Alpes | 1 |
| Blackwood, Wales | 1 |
| Sydney, NS | 1 |
| Southampton, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Mr Lee
(@123BruceLee7) reported
@GarminFitness @GarminUK HELP!! My 235 has all of a sudden started significantly under recording calories
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Frazer Lloyd-Davies
(@Frazer_LD) reported
@randysnachos @GarminFitness @Garmin It's a shambles isn't it? Having problems syncing AGAIN this morning and the only support is 'plug it in' and 'delete & reinstall'. No Garmin. Acknowledge it's broken and actually fix it. Infuriates me further that once a sync has failed that's it, you can't sync that again. 🤬
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Uslindile Yengwa
(@Sli_Y) reported
Hi @GarminSA @GarminFitness I'm having trouble with the heart rate monitor on my forerunner 35 watch after installing the update it prompted me to install. Can I get some assistance or advice?
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Ricky Asher
(@asher_ricky) reported
@GarminFitness @GarminSA @Garmin Is there any reason why my Garmin Venu won't connect to wifi (010 error)? From research it seems to be an error since 2019 with these devices..?
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Patrick Connally
(@patrickconnally) reported
@GarminFitness @NikeService @garminconnect this issue occurred again today. I completed a run, synced to my Garmin app/service, & the run has not synced to the Nike Run Club app (after 30 minutes). I have already dis, & re, connected the two services and syncing the data w/ no result.
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Alicia 🥸
(@AliciaHopkins) reported
@GarminFitness Do you take trade-ins?.maybe you can melt down the Instict I have and make a better product? Otherwise this POS is going in the trash and I'm going back to @polarissports..
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Charlie Haas
(@Chaas1911) reported
@GarminFitness my forerunner 235 keeps disconnecting Bluetooth from my iPhone. Is this a garmin issue or an iPhone issue?
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Garmin India
(@Garmin_India) reported
@kushal297 @Garmin @GarminFitness Hi Kushal! You can connect with our Toll-Free Number: 1800-121-00-1818 if the problem continues.
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kushal bindra
(@kushal297) reported
@Garmin_India @Garmin @GarminFitness Last time I spoke to them they asked me to send a video with no real resolution. The problem is the garmin connect app since the sensor lag work fine with zwift
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Patrice Phang (Bedford)
(@PatricePhang) reported
@GenuinelyJo One last thing...if you decide to get a #Garmin watch, purchase a different band. The plastic/silicon bands #Garmin uses always irritate the skin on my wrist (rash), which was a well known problem with #Fitbits. @Garmin @GarminFitness has yet to address this sufficiently, IMO 😤
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lee dickson
(@leedickson9) reported
hey @GarminFitness @GarminUK i have ur vivoactive 4 watch. had it about a year now(great watch). but the last 2 days ive been running i come home and sync it with my phone and the map it says i have run is a long way out. any help to fix it would b great thanks
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Xhale Development
(@xhale_dev) reported
There appears to be a problem with @GarminFitness syncing across in the last hour. Other platforms are also reporting a problem so it looks like a Garmin issue rather than Xhale specific.
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lankanbyblood
(@lankanbyblood) reported
@Garmin @GarminFitness I am so disappointed with the Battery Draining so fast on my Vivo Active 3 ! Evenna software update couldn't resolve this problem for me as yet and its been a long time ! Is there anyway that you could help me out with this problem ?
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Esther
(@Esther_Leighton) reported
Dear @garminfitness there’s a lot wrong with the world. One thing is that your edge cycle computers don’t understand the disability sport Frame/RaceRunning. Please fix this so that I can get the geeky joy of stats telling me I’m an improved runner, rather than a rubbish cyclist.
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Ben "back in the house" Holmes
(@Benchimin) reported
@corin_ja @GarminFitness @Strava Notes and corrections: it's an Edge 520, not a 510 (my bad) and after forgetting the device on my phone and on the Edge and then doing the reconnection thing it's worked! Yay!
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