Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:

Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Annonay, Auvergne-Rhône-Alpes | 1 |
Essen, NRW | 1 |
Bury, England | 1 |
Sommerviller, ACAL | 1 |
Maldonado, Departamento de Maldonado | 1 |
Vergèze, Occitanie | 1 |
Caen, Normandie | 1 |
Toronto, ON | 1 |
Zhaojiapeng, Hebei Sheng | 1 |
Aubusson, Nouvelle-Aquitaine | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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David Cass (@BubCass) reported
@Casseng @GarminFitness I’d blame broken broken sleep and night feeds but really I just got lazy.
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jason (@usujason) reported
@mrdipeshashah @peter_oneill @GarminFitness Oh ****, the Apple Watch activity reporting is an analysts worst nightmare.
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Elaine Romanelli (@ElaineRom) reported
Hey @GarminFitness, your watches suck. Not 4 the 1st time, I have run up and down stairs, trying to get it to notice. Usually it’s one or two extra flights. But 2nite was the kicker: up & down 10 flights, got credit for *one*. Screw you. New year, new fitness tracker.
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WiseMan999 (@grump999) reported
@GarminFitness Thanks for the reply. In the UK. It's the HRM that came with my Edge810. It seems to be a well known problem - impossible to remove screws even with jewellers' screw drivers. Crazy design - is it considered a disposable item? My Cardiosport HRM uses a coin - so much better.
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Sa'ad Mohamed سعد محمد (@DesiMountaineer) reported
Hey @GarminFitness @Garmin is your server down?
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WiseMan999 (@grump999) reported
@GarminFitness What happened with the design of the HRM battery compartment? Impossible to remove absurdly small screws to replace battery. Left with a useless bit of kit. Unimpressed - really poor design. Not what I would expect from Garmin.
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Linquel Isswell (@linquel) reported
@GarminFitness Already have a ticket started with customer support. Tried this and it didn't help. Waiting to hear back. -Connect device into power source -Hold the power button down for 30 seconds -Remove device from power source -Push the power button down for 1.5 seconds to turn back on
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Michael Grant (@mickgrant26) reported
Adding @Garmin and @GarminFitness to see if I can get an answer. No replies to emails and I cannot get through to @GarminUK on their contact number. Very poor customer service from a company I have used for years!
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Aaron (@AADoby) reported
So @Garmin @GarminFitness you are telling me after all these years, you don’t have an intern that can convert the training plans so swims show up on the calendar? Abs there for in the app? Really? PLEASE FIX THIS, how many tri ppl use your gear? #Triathlon #ironman #SWIMbikerun
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Ryan Zeck (@Traindriver9) reported
@GarminFitness I will never buy a Garmin watch again. I also promise to make sure everybody else I know won't buy one either. Poor customer support and terrible hardware and software.
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Murry Anne (@MurrysWorld) reported
Hi @GarminFitness and @Garmin, I bought a smartwatch last spring and it’s not working properly. I visited the website and the support page wasn’t very helpful for this situation. I’d appreciate it if you could reach out to me.
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Brian Cass (@Casseng) reported
@BubCass @GarminFitness What happened to you in 2018? Big dip down!!
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Mat Sherlock (@matsher75) reported
@HarijsZulgis @GarminFitness Not sure if that’s a good thing or a bad thing? Another watch that can’t accurately track distance or their chance to fix the crock of **** that is the 6…
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Honore Patty (@heyitshonore) reported
@scurrilous_j @GarminFitness On mine, if I scroll to Training Status, hit start/stop, then use the down button twice (past VO2 status), it tells me how many I have left.
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Walter Robinson 🇨🇦 (@walterrobinson) reported
Would be great if @GarminFitness and @MyFitnessPal would fix their sync issues, it's been 60 hours and reinstalling both apps etc doesn't work. Asking for me, thanks.