Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 3 |
| Blackburn, England | 2 |
| Chepstow, Wales | 1 |
| Marriottsville, MD | 1 |
| Deyvillers, ACAL | 1 |
| Genève, GE | 1 |
| Glasgow, Scotland | 1 |
| Albi, Occitanie | 1 |
| Darmstadt, Hessen | 1 |
| Pisa, Toscana | 1 |
| Lichfield, England | 1 |
| Rennes, Bretagne | 1 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
| Dubai, Dubai | 1 |
| Lectoure, Occitanie | 1 |
| Le Pecq, Île-de-France | 1 |
| Dursley, England | 1 |
| Amadora, Distrito de Lisboa | 1 |
| Lund, Skåne län | 1 |
| Preston, England | 1 |
| Caen, Normandie | 1 |
| Vienna, Wien | 1 |
| Camaret-sur-Aigues, Provence-Alpes-Côte d'Azur | 1 |
| Tours, Centre-Val de Loire | 1 |
| Kristiansand, Vest-Agder Fylke | 1 |
| Dartmouth, NS | 1 |
| Échirolles, Auvergne-Rhône-Alpes | 1 |
| Blackwood, Wales | 1 |
| Sydney, NS | 1 |
| Southampton, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Walter Robinson 🇨🇦
(@walterrobinson) reported
Would be great if @GarminFitness and @MyFitnessPal would fix their sync issues, it's been 60 hours and reinstalling both apps etc doesn't work. Asking for me, thanks.
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JLG
(@The_Jaret) reported
@GarminFitness I like the Venu, my problem is the HRM feature seems useless during a workout. I doesn’t seem to respond to changes in HR like a HR strap.
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Jim
(@GetUptime) reported
@GarminFitness When I try to login to garmin connect online, all of my information isn't there! I see all the info on the mobile app, and all my data passes through to Strava ok, but for some reason I can't see any data online. What am I doing wrong? :-(
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Chloe
(@iswineselfcare) reported
@Garmin @GarminFitness can you all please fix the thing where my watch deletes my whole workout? Running 8 miles with a headwind should have been recorded. Thanks.
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Murry Anne
(@MurrysWorld) reported
Hi @GarminFitness and @Garmin, I bought a smartwatch last spring and it’s not working properly. I visited the website and the support page wasn’t very helpful for this situation. I’d appreciate it if you could reach out to me.
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Reid Conti
(@reidconti) reported
I'm pretty sure the worst part of taking an FTP test is trying to remember how ******** to change your FTP settings in @Garmin Connect @GarminFitness Only took 15 minutes this time!
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Bob Forrest (God/man)
(@robertjforrest) reported
from
Lincoln, Nebraska
Forgot the watch: @GarminFitness Fenix5X ... which I have to confess is TERRIBLE at tracking HR during a workout
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WiseMan999
(@grump999) reported
@GarminFitness What happened with the design of the HRM battery compartment? Impossible to remove absurdly small screws to replace battery. Left with a useless bit of kit. Unimpressed - really poor design. Not what I would expect from Garmin.
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LuluPakula
(@lulupakula) reported
@GarminFitness please help, my garmin forerunner 45 synced perfectly with Connect app on iphone until yesterday morning. Now cannot get it to sync. Have tried switching both off, forget device and then pair. Even deleted Connect App and reinstalled it.
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Mat Sherlock
(@matsher75) reported
@Garmin 2/2 it’s the primary function of the device!! All I get from @GarminUK @GarminFitness is “it’s accurate to the degree we expect, it must be “GPS Drift” which is made up nonsense for when you have a terrible device on the market and won’t admit it…
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Ryan Zeck
(@Traindriver9) reported
@GarminFitness I will never buy a Garmin watch again. I also promise to make sure everybody else I know won't buy one either. Poor customer support and terrible hardware and software.
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Honore Patty
(@heyitshonore) reported
@scurrilous_j @GarminFitness On mine, if I scroll to Training Status, hit start/stop, then use the down button twice (past VO2 status), it tells me how many I have left.
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Elaine Romanelli
(@ElaineRom) reported
Hey @GarminFitness, your watches suck. Not 4 the 1st time, I have run up and down stairs, trying to get it to notice. Usually it’s one or two extra flights. But 2nite was the kicker: up & down 10 flights, got credit for *one*. Screw you. New year, new fitness tracker.
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jason
(@usujason) reported
@mrdipeshashah @peter_oneill @GarminFitness Oh ****, the Apple Watch activity reporting is an analysts worst nightmare.
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Undisputed Queen Omega
(@CamziWamzi) reported
@Garmin @GarminFitness this is the second run I have recorded with my Vivoactive 3 Music where a media error has occurred causing the watching to freeze and the run to not sync with the Garmin Connect app.
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