Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 4
Bordeaux, Nouvelle-Aquitaine 2
Le Cheylard, Auvergne-Rhône-Alpes 1
Ouhans, Bourgogne-Franche-Comté 1
Le Teil, Auvergne-Rhône-Alpes 1
Calais, Hauts-de-France 1
Charlieu, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Hettenshausen, Bavaria 1
Lixheim, ACAL 1
Tours, Centre-Val de Loire 1
Jarny, ACAL 1
Jarrie, Auvergne-Rhône-Alpes 1
Farnham, England 1
Romilly-sur-Seine, ACAL 1
Lima, Provincia de Lima 1
Gilley, Bourgogne-Franche-Comté 1
Montbeton, Occitanie 1
Hautes-Bruyères, ACAL 1
Lyon, Auvergne-Rhône-Alpes 1
Metz, ACAL 1
Melbourne, VIC 1
Miami, FL 1
Oslo, Oslo County 1
Meyzieu, Auvergne-Rhône-Alpes 1
Nancy, ACAL 1
Seysses, Occitanie 1
Vannes, Bretagne 1
Massamagrell, Comunitat Valenciana 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • lukekains89 Luke Kains (@lukekains89) reported

    @GarminFitness So far I've seen it once. I don't think it's a major issue (I was being a little snarky/sarcastic). I do appreciate the awesome customer service though! Another fantastic reason to buy Garmin fitness trackers 💪

  • supresmooth Victor Haslo (@supresmooth) reported

    @GarminFitness Well, the Google Play Store must not have it, because it doesn't give me the option to update the app any further. How about what version are you talking about? Being more specific might help.

  • ___Danno Danno (@___Danno) reported

    @GarminFitness Is Garmin Connect having known issues? We had a power outage last week but now I cannot upload my running data to Garmin Connect even though data is stored inside my watch (F-15)

  • Corvid189592286 this old crow corvid 19 (@Corvid189592286) reported

    @GarminFitness my HR monitor is showing some crazy numbers after a battery change. I’ve checked it alongside another device and it’s showing double my testing HR. Can we fix this?

  • sjainshweta Shweta Jain (@sjainshweta) reported

    @Garmin @GarminFitness @GarminUK My watch won't pair with my phone, contacted your chat centre twice to no avail .... The guy gave me instructions to repeat what I had already done like 5 times- which didn't help at all Can you please help me here?? #disappointed

  • AboutKer KerAboutDemocracy (@AboutKer) reported

    It is amazing to me how wonderful the customer service is at @Garmin @GarminFitness ! Within minutes of having an issue with my watch, they've resolved the problem. Refreshing when companies care about their customers! #bestcustomerservice

  • Steve_382 Steve_382 (@Steve_382) reported

    @GarminFitness And of course the server is down again. You know if it weren't for Connect no one would buy your watches. They would just buy the Apple watch.

  • aggiemole Mollyface (@aggiemole) reported

    Can @fitbit fix their chargers? ffs, they cost 20 dollars and cannot last more than a few months. brb, gonna look at @GarminFitness 's website

  • MissKarebe Miss K (@MissKarebe) reported

    @GarminFitness what's going on with the app?? I can't upload my workout just my steps. Is this just an issue on the African market? Other friends have the same problem #globalrunningday

  • Ge_Willi GeWilli (@Ge_Willi) reported

    @JohnnyCRockets @Garmin @GarminFitness I'd be all in with a slightly larger head unit if that space was used for photovoltaics. Would be pretty revolutionary for long events, could really help with range anxiety.

  • akberens Andy Berens (@akberens) reported

    It’s pretty obvious that nobody at @GarminFitness knows how to integrate with Apple Health. It isn’t even a good attempt. Why did you even bother? That’s how bad it is! Thank god you dont so do anything with payments!l #uberFail #Failure @Garmin

  • LLAmos Lalita (@LLAmos) reported

    @GarminFitness When will the outage be revolved?

  • supresmooth Victor Haslo (@supresmooth) reported

    @GarminFitness I also downloaded Garmin Express and updated the watch's version, since I can't do that through the app due to the connectivity issue. That did not resolve it, either.

  • Graham_Engineer Graham➡️TFS (@Graham_Engineer) reported

    You never notice the smallest things until they're gone. See: the tiny band keeper on your watch. This is the second time mine has broken on my FR945 in ~2.5 yrs, but props to @GarminFitness, I called their phone # and they're shipping out a new one for free next business day.

  • DrRichEx Richard Exley (@DrRichEx) reported

    As expected @GarminFitness maintains silence on the @garminconnect server outage. Do they have a social media team?

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