Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 4
Strasbourg, ACAL 2
Lyon, Auvergne-Rhône-Alpes 2
Bordeaux, Nouvelle-Aquitaine 2
Charlieu, Auvergne-Rhône-Alpes 1
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Hettenshausen, Bavaria 1
Lixheim, ACAL 1
Tours, Centre-Val de Loire 1
Jarny, ACAL 1
Jarrie, Auvergne-Rhône-Alpes 1
Farnham, England 1
Romilly-sur-Seine, ACAL 1
Lima, Provincia de Lima 1
Gilley, Bourgogne-Franche-Comté 1
Montbeton, Occitanie 1
Hautes-Bruyères, ACAL 1
Metz, ACAL 1
Melbourne, VIC 1
Miami, FL 1
Oslo, Oslo County 1
Meyzieu, Auvergne-Rhône-Alpes 1
Nancy, ACAL 1
Seysses, Occitanie 1
Vannes, Bretagne 1
Massamagrell, Comunitat Valenciana 1
Issy-les-Moulineaux, Île-de-France 1
Coulommiers, Île-de-France 1
Saint-Nazaire, Pays de la Loire 1
Bremen, Bremen 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Missyb581 Melissa Taylor (@Missyb581) reported

    @GarminFitness @Garmin now it’s tracking all stress at 50 ALL DAY! What the heck! Please help!

  • The_Prenna The Prenna (@The_Prenna) reported

    Imagine being a company and issuing a software update that decimates your product's battery life and your response to consumers is "lol **** u, buy a new device". If you're @GarminFitness @garminau you don't have to imagine. #VivoActive3

  • flatfendercj2a Matt Pusateri (@flatfendercj2a) reported

    @GarminFitness Garmin Connect is one of the worst Apps I've used. The setup screen is ridiculous, it can't grasp I've already set things up. Keep asking to setup Wifi when that's already done. #Fail And why do you need my location all the time, and not just while using it?

  • grantgoesout Grant (@grantgoesout) reported

    @GarminFitness Oh, I just wanted to see how that felt. I mean, it sat at 5 the whole day, I kept thinking it'd go all the way down eventually.

  • Shalaleh_t Shalaleh (@Shalaleh_t) reported

    Very poor customer service from Garmin @Garmin @GarminFitness. I bought a fitness watch that did not satisfy and needed to return. But, I have to pay for a shipping with tracking and insurance as a punishment of my return. Your devices are good but your customer service 👎

  • edenatheia Tania Danilova (@edenatheia) reported

    @GarminFitness Lately my lily isn’t reading my stress level during yoga. Anybody experiencing the same issue or just me?

  • mirihawk 🌈Our Work Has Just Begun🏳️‍🌈 (@mirihawk) reported

    @GarminFitness How do I get help with Garmin Connect? I'm having some issues. I have 2 devices and body battery info only flows from one. I thought you were improving the app??

  • rbgarga Renato Botelho (@rbgarga) reported

    @Garmin @GarminFitness I'm trying to find a place here in Brazil to replace a broken display of a Forerunner 245 Music without success. Could you give me some help?

  • cliffdubya Cliff Willie (@cliffdubya) reported

    @GarminFitness watches are extremely hard on beginners. Run a slow time and it takes weeks to recover

  • tkz33272766 TKZ (@tkz33272766) reported

    @garminconnect @GarminFitness Not working atm. Please address

  • DoesHeTakeSugar Does He Take Sugar? (@DoesHeTakeSugar) reported

    Fix something, break something: the cycle continues. @GarminFitness latest update to the #Connect app has removed audio prompts again, reducing its accessibility during activities. How soon before this is fixed, permanently, @GarminUK? #a11y #blindfitness

  • doncaosdelanada Adam Bruderer Ⓥ 💙 (@doncaosdelanada) reported from Manchester, England

    When I am a bit chilly, but not too cold to work, my body battery increases significantly during the day. Why is this? Does my metabolism slowing down that much?! Sometimes my battery is around 95% at 6pm. @GarminUK @Garmin @GarminFitness #ukrunchat

  • AntoineVe AntoineVe (@AntoineVe) reported

    @StravaSupport @GarminFitness Hi ! I've a little problem with activities synchronization : time are messed up. For example, I've record some elliptical today at 1900 (CEST) with garmin and it appears at 1000 on strava. Is there timezone trouble when syncing ? Thank for support.

  • RadDadATX RadDaDATX (@RadDadATX) reported

    Hey @GarminFitness can you fix the 'phone permissions' request for Connect? I have the permissions set the way I want them, no need for your App to send a request 10-20 times a day asking for me to update. Please add a switch to this option to nullify the annoyance.

  • Luciano_kid Julien P. (@Luciano_kid) reported

    @GarminFitness Help ! The application did not take into account my steps from yesterday during the synchronization, I was close to the badge of the 60 consecutive days ...😭

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