Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 4 |
| Lyon, Auvergne-Rhône-Alpes | 2 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur | 1 |
| Hettenshausen, Bavaria | 1 |
| Lixheim, ACAL | 1 |
| Tours, Centre-Val de Loire | 1 |
| Jarny, ACAL | 1 |
| Jarrie, Auvergne-Rhône-Alpes | 1 |
| Farnham, England | 1 |
| Romilly-sur-Seine, ACAL | 1 |
| Lima, Provincia de Lima | 1 |
| Gilley, Bourgogne-Franche-Comté | 1 |
| Montbeton, Occitanie | 1 |
| Hautes-Bruyères, ACAL | 1 |
| Metz, ACAL | 1 |
| Melbourne, VIC | 1 |
| Miami, FL | 1 |
| Oslo, Oslo County | 1 |
| Meyzieu, Auvergne-Rhône-Alpes | 1 |
| Nancy, ACAL | 1 |
| Seysses, Occitanie | 1 |
| Vannes, Bretagne | 1 |
| Massamagrell, Comunitat Valenciana | 1 |
| Issy-les-Moulineaux, Île-de-France | 1 |
| Coulommiers, Île-de-France | 1 |
| Saint-Nazaire, Pays de la Loire | 1 |
| Bremen, Bremen | 1 |
| Saint-Arnoult-en-Yvelines, Île-de-France | 1 |
| Frankfurt am Main, Hessen | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Rob C
(@beer_int_cellar) reported
@GarminFitness is there a problem with your service today? Can’t get my GarminConnect app to work properly and your site is down
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🇺🇲Dont call me Francis🇺🇸
(@mtn_rcr) reported
@RicardoDavis69 @ACShilton Reach out to @GarminFitness customer service, they may be able to help. My watch recently failed (past the warranty) and they provided a refurbished unit no cost to me once I sent the old unit back
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Running for Survival
(@dave_survival) reported
Hi @GarminFitness since I’ve upgraded watches, garmin connect isn’t changing time zones properly when I travel. Could you please help ?
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Ali Rivol
(@AliRivol10) reported
@Jaime_Rivera @GarminFitness @Garmin If you watched "The Quantified Scientist " YouTube channel you would know how bad the sensors are in Garmin watches they are far from accurate ..
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Andy Berens
(@akberens) reported
Why is @Garmin and @GarminFitness customer support worse than the cable industry? #garbage #fail
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Enelia
(@chasingtheshade) reported
@JoyKranefuss @GarminFitness Nope. Even from the start it had me going super-fast and then randomly it would drop down the pace. My map is completely off, too…it had me starting and finishing several miles away from where I actually did the workout.
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Nikesh
(@nikeshkm) reported
@GarminFitness I regularly clean the band and as such there us ni dirt or debris thats stuck around the wrist. I dint wear the watch for few days to heal the skin burn. And then i only wore it during day time, it dint cause any issue. But i wore couple of days 24x7, and skin burn appeared again
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JMHeffren
(@JMHeffren) reported
@GarminFitness your virtual partner is the worst! Suffered a catastrophic tire failure on today's ride and the SOB rode on without checking to see if I could continue. 😜
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maikismi
(@maikismi) reported
@GarminFitness what’s up with the bad customer service and lack of quality in #Vivofit4 product?
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Bradley Williams
(@B_Rad50) reported
from
Bloomfield Township, Michigan
@GarminFitness Garmin Connect is not syncing activities, steps, sleep, etc. Is the app down or not working? Any info would be helpful. Thanks.
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Lucie Spencer 💙
(@Lucie_Spencer) reported
@run_myf_run @GarminUK @GarminFitness On Friday I had a complete nightmare as none of my timings were working and I was getting more and more frustrated. I was relieved when I came on Twitter and seen loads of others were having the same problems x
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Aurélie Tymruk 🇺🇦
(@TymrukAurelie) reported
@GarminFitness @MariaLangholz I have got the same problem…
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Jenna Bernstein
(@JennaBernstein7) reported
@marcusmilderman @Garmin @GarminFitness But I’m like nice, I crushed that one and then I look down and it says unproductive?! 😭 I need more positivity than that!
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Amanda
(@Micro_Amanda) reported
Why did the battery suck so bad on my @GarminFitness watch? Seriously, it doesn't last more than a day and a half.
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edgarivan
(@edgarivan02) reported
@Garmin @GarminFitness 2 heart rate bands in one year, since the stopped working, and a watch that I have had for less than 2 years not working. Garmin whats going on with the quality? Only answer I got was “soak your watch in detergent” ##garminwatch
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