Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Montréal-la-Cluse, Auvergne-Rhône-Alpes | 1 |
| Prague, Hlavní město Praha | 1 |
| Boulay-Moselle, ACAL | 1 |
| Lille, Hauts-de-France | 1 |
| Brough, England | 1 |
| Exireuil, Nouvelle-Aquitaine | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Berlin, Land Berlin | 1 |
| Villefranche-sur-Saône, Auvergne-Rhône-Alpes | 1 |
| Le Cheylard, Auvergne-Rhône-Alpes | 1 |
| Ouhans, Bourgogne-Franche-Comté | 1 |
| Le Teil, Auvergne-Rhône-Alpes | 1 |
| Calais, Hauts-de-France | 1 |
| Charlieu, Auvergne-Rhône-Alpes | 1 |
| Strasbourg, ACAL | 1 |
| Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur | 1 |
| Hettenshausen, Bavaria | 1 |
| Lixheim, ACAL | 1 |
| Paris, Île-de-France | 1 |
| Tours, Centre-Val de Loire | 1 |
| Jarny, ACAL | 1 |
| Jarrie, Auvergne-Rhône-Alpes | 1 |
| Farnham, England | 1 |
| Romilly-sur-Seine, ACAL | 1 |
| Lima, Provincia de Lima | 1 |
| Gilley, Bourgogne-Franche-Comté | 1 |
| Montbeton, Occitanie | 1 |
| Hautes-Bruyères, ACAL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Sears
(@MattSears96) reported
.@garmin Connect web page keeps bouncing me back to login, both on Chrome and on Edge. Just me? @GarminFitness
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Mat Sherlock
(@matsher75) reported
@GarminUK DM’ed… please let’s find an answer… 149 days to fix an issue like this is disgraceful customer service.. if you can’t fix it give me a device that works and that can accurately track my distance! @GarminFitness @Garmin
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Phillip is almost a palindrome
(@philadopolis) reported
@GarminFitness I'm a swimmer. There's a reason I'm a swimmer. I'm not very good at running. I walk for fitness, but I don't run. Why is there an option to track running on my #GarminSwim2 but not walking? Seems like a software update could fix this. How about it?
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elliott sheffield
(@elliottp1) reported
@MissMarleneDK @GarminFitness Wish I could help-always been a TomTom guy
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Sahil Ratra
(@sahilratra2002) reported
@Garmin @GarminFitness I have a Garmin Vivofit 2 fitness tracke. The strap needs a replacement and I have been searching for it from a long time but since the product has been discontinued ,I have not been able to find one. Can you help with the same?
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Jon Steele-Mills 🇺🇦
(@thepump74) reported
@GarminUK @GarminFitness Hi I am currently having issues with syncing my app with @MapMySupport...even tho Map My Run says it is connected, it doesn't show that at Garmin's end. My last 2 runs haven't synced. Please help.
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Mat Sherlock
(@matsher75) reported
Hi again @GarminUK @GarminFitness @Garmin still no progress on fixing the accuracy issues with my #Fenix6S, and yesterday's inaccuracy was amazing!!! Issue raised 16/10/22 (151 days ago) Data you requested for testing shared 13/02/22 (31 days ago) *ALL MY STATS ARE OUT!!
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Clive Donaghue
(@clivemd) reported
@GarminFitness Hi, it resolved itself so I think it may have been a temporary app / data problem rather than a source device issue. However FYI it’s a Garmin Fenix 6 Pro
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Kjerstin L
(@KjerstinL) reported
@GarminFitness Help! I am having trouble with the GPS of my Vivoactív 4--it frequently takes about 15-20 minutes for my watch to connect with GPS. Losing the data for the majority of my runs isn't great. Is there something I could do to prevent this happening in the future?
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Tom
(@whateversleft_) reported
Dear @GarminFitness your running fitness algorithm is a complete festering, fetid, pile of ****. Love the entire running community of the world.
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JustinB
(@AWildPossum) reported
@GoFahr @GarminFitness same problem here...
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Chanchal Singh
(@chanchal_spark) reported
from
Hadapsar, State of Mahārāshtra
@Garmin @GarminFitness My Garmin Forerunner 235 glass is having scratch . Called Delhi customer service , they are asking to replace entire watch costing 8K . It should be just simple galss replacement Not gonna buy Garmin ever . Is this the way . Worst customer experience
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Mat Sherlock
(@matsher75) reported
Hello again @GarminUK @GarminFitness @Garmin still no progress on you fixing the accuracy issues with my #Fenix6S despite me doing everything you have requested. Issue raised 16/10/21 (150 days ago) Data you requested for testing was shared 13/02/22 (30 days ago) Please fix it!
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Adam
(@Adzsmith16) reported
@godinmanform @GarminFitness It's clearly broken. Send it back
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Raj Boora
(@idarknight) reported
Now that @Strava has hiccuped on HealthKit integration, it would be a good opportunity for @GarminFitness to fix their integration
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