Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Marietta, GA | 1 |
| Anderlecht, Brussels Capital | 1 |
| Atlanta, GA | 1 |
| Portsmouth, England | 1 |
| Montréal-la-Cluse, Auvergne-Rhône-Alpes | 1 |
| Prague, Praha | 1 |
| Boulay-Moselle, ACAL | 1 |
| Lille, Hauts-de-France | 1 |
| Brough, England | 1 |
| Exireuil, Nouvelle-Aquitaine | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Berlin, Berlin | 1 |
| Villefranche-sur-Saône, Auvergne-Rhône-Alpes | 1 |
| Le Cheylard, Auvergne-Rhône-Alpes | 1 |
| Ouhans, Bourgogne-Franche-Comté | 1 |
| Le Teil, Auvergne-Rhône-Alpes | 1 |
| Calais, Hauts-de-France | 1 |
| Charlieu, Auvergne-Rhône-Alpes | 1 |
| Strasbourg, ACAL | 1 |
| Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur | 1 |
| Hettenshausen, Bavaria | 1 |
| Lixheim, ACAL | 1 |
| Paris, Île-de-France | 1 |
| Tours, Centre | 1 |
| Jarny, ACAL | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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ZiWeng Mak (@makziweng) reported@GarminFitness I think is my phone's bluetooth issue. I will try different phone and my iPod Touch to connect again. Thanks for your replies.
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Alex Marks (@ajmarks88) reported@GarminFitness any ideas on why workouts are not showing on the watch? I've synced my phone to my watch and the workouts don't show on the watch. I've tried all the trouble shooting options etc.
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Prof Brendan Godley (@BrendanGodley) reportedI wonder how I get @Garmin @GarminFitness help. System isnt working for me but cant find a helpdesk.
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Montana Ross (@PrettyLilMudder) reported from St. Petersburg, Florida@MDRunning @PROCompression and @GarminFitness have excellent customer service! I've worn their products for years and have never had one issue with either company!!
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Joseph Kim (@joeyjkim_) reported@Garmin @GarminFitness please allow the connect app to analyze data from devices while offline. A lot of military folks use your product in areas where network access is restricted and it makes your mobile apps completely obsolete
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ZiWeng Mak (@makziweng) reported@GarminFitness I connected with my iPod Touch it work fine. I have tried with other Android still same issue. Both device connected but after I close the app and open again it won't connect anymore. Can check for me my watch is register only with my account? First pairing is after Dec 15. DM.
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Peter Smith (@Petesmith66) reportedI swear @GarminFitness spends more time down than actually working
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Andreas Reininger (@AndiR3x) reported@GarminFitness no problem I can imagine what's going on before Christmas.
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Jon (@RunningLikeEh) reportedAhoy there @GarminFitness My watch has been playing up for the last few days. GPS keeps dropping in and out, elevation is incorrect, miles are measuring long, average pace is wrong. I could go on. Any ideas how to fix this or should I just buy a @PolarGlobal? Over to you x
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ZiWeng Mak (@makziweng) reported@GarminFitness I connect with my iPod Touch right now it work fine. I have tried with other Android still same issue. Both device connected but after I close the app and open again it won't connect anymore. Can check for me my watch is register only with my account? I pair it after Dec 15. DM.
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BarefootJax (@BarefootJax) reportedIs #garminconnect down? Device connected to iPhone & synced but not downloading run data. @GarminFitness @GarminUK @garminconnect
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Rebecca Barber (@rebthebarber) reported@GarminFitness I am having issues with long runs on my Forerunner 35 being corrupted and unable to be uploaded. It's not that old, what may be causing the issue?
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sian jones (@technoqueen) reported@GarminFitness @GarminUK Having trouble with a forerunner 735 i purchased, you're customer service has done nothing except give me links to webpages I've already visited and none of the fixes work, now your helpline is down :( #garmin #garminfail
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Coreen Tossona (@ctmarcom) reported@GarminFitness I have the Forerunner 45S, love the watch but it unsyncs w/my phone all the time & I have trouble resyncing. Any solutions? I have an iPhone SE but it did the same w/my previous phone too.
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Rod Wallace (@rodtheplodNo9) reported@GarminFitness do you have a help line that can chat via twitter? I have been losing activities and it is getting to be a bit annoying.
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