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Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Marietta, GA 1
Anderlecht, Brussels Capital 1
Atlanta, GA 1
Portsmouth, England 1
Montréal-la-Cluse, Auvergne-Rhône-Alpes 1
Prague, Praha 1
Boulay-Moselle, ACAL 1
Lille, Hauts-de-France 1
Brough, England 1
Exireuil, Nouvelle-Aquitaine 1
Marseille, Provence-Alpes-Côte d'Azur 1
Berlin, Berlin 1
Villefranche-sur-Saône, Auvergne-Rhône-Alpes 1
Le Cheylard, Auvergne-Rhône-Alpes 1
Ouhans, Bourgogne-Franche-Comté 1
Le Teil, Auvergne-Rhône-Alpes 1
Calais, Hauts-de-France 1
Charlieu, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Hettenshausen, Bavaria 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • AnnaSmi32756298
    Anna Williams (@AnnaSmi32756298) reported

    @FitbitSupport I'm thinking @GarminFitness or @Apple will make a product that is better quality. Fitbit used to- so sad to see what poor quality the Charge4 has been.

  • arkiema
    Mark Cannon (@arkiema) reported

    @killianbyrne @GarminFitness Did you get the 955 in the end Killian? I got the solar version a couple of weeks ago, very impressive except the watch face freezes randomly, a simple button press readjusts the time lag but still annoying. Seems to be a ‘known issue’ judging by some forums.

  • arkiema
    Mark Cannon (@arkiema) reported

    @killianbyrne @GarminFitness Running in between injuries and ailments but mostly cycling. That’s the issue I’ve had a few times, time stops randomly but can’t seem to pinpoint any particular reason. I’m probably not getting the most out of the watch yet.

  • emsassman
    Princess Protein (@emsassman) reported

    @Apple your series 7 watch is one of the worst ones I’ve owed. Can’t read through my tattoos and pauses randomly during workouts for no reason. I’ll be switching to @GarminFitness after this

  • GrantNwbuckeye
    Michael Grant (@GrantNwbuckeye) reported

    @TheTonyaRussell @GarminFitness I have had this issue too - can you help Tonya??

  • JMHeffren
    JMHeffren (@JMHeffren) reported

    @GarminFitness The most recent map update seems to have corrected the problem.

  • caretakerok
    Марсоход (@caretakerok) reported

    Hey dudes @GarminFitness what’s wrong with your Forerunner 745? They are not showing correct circles in swimming pool. How to fix this ****?

  • TiredRotini
    Tired Rotini (@TiredRotini) reported

    @GarminFitness can you help with my issue? It has been another 5 days…body battery only goes up if the watch charges overnight. If I had this low of a “body battery” for two weeks, I should be exhausted. Again, it’s a brand new Lily.

  • stuarthurwitz
    Stuart Hurwitz (@stuarthurwitz) reported

    @GarminFitness Hi. My Garmin connect app is not showing any of the graphs or charts for the last three activities. I have deleted and re downloaded the app. How do I fix this glitch? My Garmin is an Epix 2. It is a bit annoying to be honest

  • coachyoshia
    Yoshia (@coachyoshia) reported

    @Garmin @GarminFitness actually just told me that if my very expensive watch and cycling computer was within 400’ of accurate elevation they are good with it. Shockingly bad product. Not even sure how they can call that elevation tracking. Hugely disappointed.

  • akberens
    Andy Berens (@akberens) reported

    When I use @GarminFitness new auto-set feature in their strength training sub app, it is obvious as to why their @Apple Health integration is such a train wreck because @garmin apparently never tests anything. #Apple should block #garmin until they get it right #garbage

  • hotpantsliz
    Liz Miller (@hotpantsliz) reported

    @GarminFitness @jaybirdsport please fix the connection issue before i discontinue use of both of your products. this is insane.

  • cloudsider
    Daniel (@cloudsider) reported

    @GarminFitness Hey @GarminFitness @Garmin when will you fix at least the most obvious bugs on the #epix2 ? I lost count how many times I lost workout or sleep data because of very obvious bugs. these scenarios are easily reproduced. Since it’s not a v1 product, that’s unacceptable.

  • arpit_13
    arpit kapoor (@arpit_13) reported from Pura Sidhi, Uttar Pradesh

    @GarminFitness Hi, The problem is not resolved yet.The kind of response I am getting from Garmin is pathetic.the watch is submitted at the reatil store Universal watch house,hazratganj,Lucknow.the representative of Garmin do not even care to collect it and check it at service center.

  • Robinsonpost
    Matthew Robinson 🇺🇦 (@Robinsonpost) reported

    .@GarminFitness I just downloaded the EU topo map for my Forerunner 945. My device is empty (no activities, music, audiobooks, etc.), yet shows it's 3/4 full with no room for the map. Help!

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