Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Échirolles, Auvergne-Rhône-Alpes 1
Blackwood, Wales 1
Blackburn, England 1
Sydney, NS 1
Southampton, England 1
Grenoble, Auvergne-Rhône-Alpes 1
Guny, Hauts-de-France 1
Tlalnepantla, MEX 1
Moûtiers, Auvergne-Rhône-Alpes 1
Pelabravo, Castilla y León 1
La Laguna, Canary Islands 1
Toronto, ON 1
Haugesund, Rogaland Fylke 1
Ashburn, VA 1
Marseille, Provence-Alpes-Côte d'Azur 1
Pau, Nouvelle-Aquitaine 1
Gap, Provence-Alpes-Côte d'Azur 1
Sanford, FL 1
Carcassonne, Occitanie 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • joechidzik Joe Chidzik (@joechidzik) reported

    @GarminFitness Thanks! This happens when I open the app from the upload notification. So issue occurs within the app

  • Erob2424 eric robinson (@Erob2424) reported

    @GarminFitness you guys running slower then usual? Just did a 16km run on zwift and it shows up on strava but not loading to Garmin (tried disconnecting and reconnecting) just wondering if the server was backed up or something

  • Sli_Y Uslindile Yengwa (@Sli_Y) reported

    Hi @GarminSA @GarminFitness I'm having trouble with the heart rate monitor on my forerunner 35 watch after installing the update it prompted me to install. Can I get some assistance or advice?

  • AliciaHopkins Alicia 🥸 (@AliciaHopkins) reported

    @GarminFitness Do you take trade-ins?.maybe you can melt down the Instict I have and make a better product? Otherwise this POS is going in the trash and I'm going back to @polarissports..

  • leedickson9 lee dickson (@leedickson9) reported

    hey @GarminFitness @GarminUK i have ur vivoactive 4 watch. had it about a year now(great watch). but the last 2 days ive been running i come home and sync it with my phone and the map it says i have run is a long way out. any help to fix it would b great thanks

  • joechidzik Joe Chidzik (@joechidzik) reported

    @GarminFitness Very happy with my VivoActive 4 but for one issue. When an activity appears as complete on my phone, it opens the app right into the activity screen. I expect the back button to go to app homescreen, instead it just closes the all which seems unexpected behaviour

  • tomwwolf tom w wolf (@tomwwolf) reported

    RE:Fitness wearables. I have been a longtime fan of fitness wearables, starting with a @GarminFitness Vivosmart in 2015. By the end of 2016 I had switched to a @Fitbit for two reasons: 1) Multiple broken Vivosmart display failures and resulting replacements, 1/8

  • richclever Rich Cleverley (@richclever) reported

    @GarminFitness @Garmin Is Garmin Connect down? Can't get onto the site and my run hasn't synched from my #Fenix5Plus to @Strava

  • mlgkaju Kayra Temur (@mlgkaju) reported

    @TheTurkishLife @Garmin @GarminFitness Not even bad as 'Duolingo' i suppose

  • MattC72 Matthew Cunningham (@MattC72) reported

    @Mitts1488 @Garmin Sal, I’d rather not, I am (was) very happy with garmin & it’s products up until now, let’s hope they rectify this problem. Customer service is everything. @GarminFitness

  • patrickconnally Patrick Connally (@patrickconnally) reported

    @GarminFitness @NikeService @garminconnect this issue occurred again today. I completed a run, synced to my Garmin app/service, & the run has not synced to the Nike Run Club app (after 30 minutes). I have already dis, & re, connected the two services and syncing the data w/ no result.

  • SauntOrolo Saunt Orolo (@SauntOrolo) reported

    Ok the Apple Health sync of @GarminFitness is just plain broken 😡 what a 💩

  • shotti_bolchi असुविधा के लिए खेद है 😜 (@shotti_bolchi) reported

    @GarminFitness My vivoactive3’s pedometer isn’t functioning properly. It doesn’t count the steps properly and by that I mean difference of 1k steps in 3.5k steps. I have updated the latest firmware but still no luck. On the other hand while I drive my car it counts steps. Help!

  • richclever Rich Cleverley (@richclever) reported

    @GarminFitness It's back up now. The issue was 2 days ago so you've obviously fixed something since then.

  • dtrageser Derek Trageser (@dtrageser) reported

    @Garmin Update: after a very fast online chat with a very nice customer support agent. I was able to receive a new watch to replace the new broken watch. Thank you @Garmin @GarminFitness for making this right.

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