Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 4
Lyon, Auvergne-Rhône-Alpes 2
Bordeaux, Nouvelle-Aquitaine 2
Tours, Centre-Val de Loire 1
Jarny, ACAL 1
Jarrie, Auvergne-Rhône-Alpes 1
Farnham, England 1
Romilly-sur-Seine, ACAL 1
Lima, Provincia de Lima 1
Gilley, Bourgogne-Franche-Comté 1
Montbeton, Occitanie 1
Hautes-Bruyères, ACAL 1
Metz, ACAL 1
Melbourne, VIC 1
Miami, FL 1
Oslo, Oslo County 1
Meyzieu, Auvergne-Rhône-Alpes 1
Nancy, ACAL 1
Seysses, Occitanie 1
Vannes, Bretagne 1
Massamagrell, Comunitat Valenciana 1
Issy-les-Moulineaux, Île-de-France 1
Coulommiers, Île-de-France 1
Saint-Nazaire, Pays de la Loire 1
Bremen, Bremen 1
Saint-Arnoult-en-Yvelines, Île-de-France 1
Frankfurt am Main, Hessen 1
Torrijos, Castilla-La Mancha 1
Milford, MA 1
Madrid, Comunidad de Madrid 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • JennaBernstein7 Jenna Bernstein (@JennaBernstein7) reported

    @marcusmilderman @Garmin @GarminFitness But I’m like nice, I crushed that one and then I look down and it says unproductive?! 😭 I need more positivity than that!

  • dave_survival Running for Survival (@dave_survival) reported

    Hi @GarminFitness since I’ve upgraded watches, garmin connect isn’t changing time zones properly when I travel. Could you please help ?

  • esabhishek Abhishek E S (@esabhishek) reported

    @GarminFitness This did not work for me but Nike+ was able to fix it for me. Thanks for replying though!

  • edgarivan02 edgarivan (@edgarivan02) reported

    @Garmin @GarminFitness 2 heart rate bands in one year, since the stopped working, and a watch that I have had for less than 2 years not working. Garmin whats going on with the quality? Only answer I got was “soak your watch in detergent” ##garminwatch

  • AliRivol10 Ali Rivol (@AliRivol10) reported

    @Jaime_Rivera @GarminFitness @Garmin If you watched "The Quantified Scientist " YouTube channel you would know how bad the sensors are in Garmin watches they are far from accurate ..

  • JiminyPan new JiminyPanoz(tweet) (@JiminyPan) reported

    . @GarminFitness Android App is completely unable to load content after the latest outage here – it gets an error every 2 seconds trying to do so.

  • Rob_Abbey Rob Abbey 🏳️‍🌈 (@Rob_Abbey) reported

    @GarminFitness @GarminUK - help with fenix 6 pro! Every time I start a run, a live track session starts and I have no idea how to turn it off. Looked in the connect app, watch/activity settings and google and can't figure it out. Thanks

  • nikeshkm Nikesh (@nikeshkm) reported

    @GarminFitness I regularly clean the band and as such there us ni dirt or debris thats stuck around the wrist. I dint wear the watch for few days to heal the skin burn. And then i only wore it during day time, it dint cause any issue. But i wore couple of days 24x7, and skin burn appeared again

  • thesmartcheese Thesmartcheese (@thesmartcheese) reported

    @GarminFitness my watch's GPS is perpetually broken, I've tried all your fixes from the website. I want a new watch. How can this happen? I'm not paying another $200

  • drprateikp Dr Prateik (@drprateikp) reported

    Really shocked at this response! Why should I be expected to pay for a product of shoddy and poor quality @GarminFitness @GarminUK #garmin #running #docswhorun

  • maikismi maikismi (@maikismi) reported

    @GarminFitness what’s up with the bad customer service and lack of quality in #Vivofit4 product?

  • smmartin330 Stephen Martin (@smmartin330) reported

    I've found someone's very expensive @GarminFitness Fenix 5 watch, and very much want to return it to the owner, but Garmin refuses to help. I am offering to pay to ship it to @Garmin for them to turn around and ship it to the owner, but they are refusing.

  • GeofW Geof W 🇱🇹 🇺🇦 🌻 (@GeofW) reported

    @GarminFitness my Fenix 6 connected to my iPhone 12 Pro (iOS 15.5) will show every single notification except text messages. I’ve checked and double checked all the settings. Help!

  • karriesoo Karrie "Get Vaxxed" McC (@karriesoo) reported from Vancouver, British Columbia

    @threndyleski @GarminFitness Then you can buy one of those. I have to pay a $350 deposit for them to ship me a new one and then ship my busted one to them before they refund the deposit. You want to pay me $350 for a broken watch? Didn’t think so.

  • mypifi mypifi (@mypifi) reported

    @FitbitUK It's finally worked today, just wanted to get my data for past 12 months to take with me to @GarminFitness it's a shame we have had to part company but your app is so buggy and watch features limited I need something that's more reliable.

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