Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 6
Bordeaux, Nouvelle-Aquitaine 2
Blackburn, England 2
Miami, FL 1
Oslo, Oslo County 1
Meyzieu, Auvergne-Rhône-Alpes 1
Nancy, ACAL 1
Seysses, Occitanie 1
Vannes, Bretagne 1
Massamagrell, Comunitat Valenciana 1
Issy-les-Moulineaux, Île-de-France 1
Coulommiers, Île-de-France 1
Saint-Nazaire, Pays de la Loire 1
Bremen, Bremen 1
Saint-Arnoult-en-Yvelines, Île-de-France 1
Frankfurt am Main, Hessen 1
Torrijos, Castilla-La Mancha 1
Milford, MA 1
Madrid, Comunidad de Madrid 1
Salisbury, England 1
Stoney Creek, ON 1
Lyon, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
Milhaud, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Cugnaux, Occitanie 1
Peace River, AB 1
Cuers, Provence-Alpes-Côte d'Azur 1
Le Havre, Normandie 1
Chepstow, Wales 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • joechidzik Joe Chidzik (@joechidzik) reported

    @GarminFitness Thanks! This happens when I open the app from the upload notification. So issue occurs within the app

  • AliciaHopkins Alicia 🥸 (@AliciaHopkins) reported

    @GarminFitness Do you take trade-ins?.maybe you can melt down the Instict I have and make a better product? Otherwise this POS is going in the trash and I'm going back to @polarissports..

  • mentalmom76 Amy Whitlock (@mentalmom76) reported

    For those of you with a syncing issue on your Versa 2 since the app update a few days ago, trying to work with @FitbitSupport is a waste of your time. Following is the their final reply and my response. I think I will look at the @GarminFitness #versa2

  • rodduke Charger Rod (@rodduke) reported

    @Garmin @GarminFitness how can I find help to cancel watch faces - and payments - where the watch does not work. Sent email. But no help.

  • JWSpider Spider 🕷🇺🇸😷🏃🏻🚴🏻🚣🏻 🍺🇦🇹🇩🇪🇳🇱 (@JWSpider) reported

    @GarminFitness How long has @Garmin Connect been down? Website and app aren't working.

  • tomwwolf tom w wolf (@tomwwolf) reported

    RE:Fitness wearables. I have been a longtime fan of fitness wearables, starting with a @GarminFitness Vivosmart in 2015. By the end of 2016 I had switched to a @Fitbit for two reasons: 1) Multiple broken Vivosmart display failures and resulting replacements, 1/8

  • Shirleymlawson Shirley Lawson (@Shirleymlawson) reported

    @GarminFitness 3 support advisors giving contradictory advice, not helpful. Garmin 45s with HR alert not working. Need it to beep if HR >100. Possible or not possible, simple answer please

  • Michael_Arter Michael Arter (@Michael_Arter) reported

    @GarminFitness 1/2 hi guys . I’m swimming with a Vivoactive 4. Quite often it miscounts a swimming lap - either misses one or adds an additional . I had an Apple Watch for years and this was never an issue. Why doesnt your software include sanity checks .

  • Iam_Sujoy Sujoy Chakraborty (@Iam_Sujoy) reported

    @GarminFitness your gps tracking is again an issue. Similar to the one we faced on 1st Jan 21. Please get it fixed.

  • zepy32 Zack (@zepy32) reported

    @GarminFitness @Garmin How can one of the biggest selling points of your watches (@Spotify syncing) be completely broken for nearly a year now with no real fix. As someone who just bought one, for that feature I'm pretty annoyed. Not a single reset, reinstall, or restart helps.

  • asher_ricky Ricky Asher (@asher_ricky) reported

    @GarminFitness @GarminSA @Garmin Is there any reason why my Garmin Venu won't connect to wifi (010 error)? From research it seems to be an error since 2019 with these devices..?

  • JoeMorecroft Joe Morecroft (@JoeMorecroft) reported

    It still fathoms me how buggy @GarminFitness products are and they're still the no. 1 brand for run and cycle tracking

  • sanguinesongs1 sanguinesongs (@sanguinesongs1) reported

    @GarminFitness Hello! Any info or links that help new users understand how you calculate things like Calories burned, Wattage etc? Just picked up a 530 for my bike and want to get a better understanding. Right now it's doubling the calories that other apps say I used. Thanks!

  • btp34 Brett P (@btp34) reported

    @GarminFitness Very poor planning and insight to have bigger bands available for other devices but not the Forerunner 45

  • hemps23 David Hempsey (@hemps23) reported

    @GarminFitness @StravaSupport I have a Garmin Forerunner 45 which is connected to Strava and should automatically upload runs to Strava. It isn’t doing this. Any ideas? There are posts on the Garmin support page with this issue but remain unanswered. Thanks.

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