Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 3 |
| Blackburn, England | 2 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Strasbourg, ACAL | 1 |
| Milhaud, Occitanie | 1 |
| Saintes, Nouvelle-Aquitaine | 1 |
| Cugnaux, Occitanie | 1 |
| Peace River, AB | 1 |
| Cuers, Provence-Alpes-Côte d'Azur | 1 |
| Le Havre, Normandie | 1 |
| Chepstow, Wales | 1 |
| Marriottsville, MD | 1 |
| Deyvillers, ACAL | 1 |
| Genève, GE | 1 |
| Glasgow, Scotland | 1 |
| Albi, Occitanie | 1 |
| Darmstadt, Hessen | 1 |
| Pisa, Toscana | 1 |
| Lichfield, England | 1 |
| Rennes, Bretagne | 1 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
| Dubai, Dubai | 1 |
| Lectoure, Occitanie | 1 |
| Le Pecq, Île-de-France | 1 |
| Dursley, England | 1 |
| Amadora, Distrito de Lisboa | 1 |
| Lund, Skåne län | 1 |
| Preston, England | 1 |
| Caen, Normandie | 1 |
| Vienna, Wien | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Zoti
(@szzoti) reported
@mighty_gadget @GarminFitness @GarminUK So far, your article help the most relevantly. Waiting longer for GPS position seems to be a workaround. (it's not easy for those without a map on the watch)
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Martyn
(@MartynPoole) reported
Wonder if GPS has been fixed on @GarminUK @GarminFitness yet? Also no news from them is poor, that alongside all the issues last year is making me question my next choice of fitness watch.
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djdeedle
(@djdeedle) reported
@clivewalker Here is some information on what is happening with @GarminFitness and others' GPS. It seems they are working on a fix.
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Dr. Joseph Lorenzo Hall
(@JoeBeOne) reported
@GarminFitness @Strava Hi, is there currently an issue with Strava-Garmin integration? I can't seem to get Strava routes to sync to Garmin Connect (worked yesterday and have tried everything)
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Ray Jebsen
(@rayjebsen) reported
@Garmin @GarminFitness you reintroduced the treadmill + virtual run bug on the 945 with your most recent software update. Support is telling people to reset and recalibrate, but that is not working. The software keeps taking 1 step forward, 2 back. Help!
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Nate
(@Natebrogdon) reported
@GarminFitness Hey! So, I got it to upload. However, it shows up as a custom workout, but doesn’t give me credit for part of my Garmin Coach plan. I’m afraid it may have screwed up my progression. Any ideas? And, thanks for the help, despite my snark. HNY!!!
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ZiWeng Mak
(@makziweng) reported
@GarminFitness I want make a feedback regarding this. Please help me suggest enable turn off sleep time in setting and auto sleep detection including nap in future software update to technicians team for all model available.
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s k o t t
(@skottdaltonic) reported
@Garmin is your app broken again? @GarminFitness
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Dominooch
(@dominooch) reported
@strydrunning I recently bought your product and have been using it with my @GarminFitness Fenix6X. It has recently been connecting and disconnecting indiscriminately, saying "Pod Detached." This is after using it for about a month. Any ideas as to what the issue could be?
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Sofia
(@scanalesc) reported
Hi @Garmin @GarminFitness if you could give an update on your gps status or how to properly calibrate gps tracking while running? I think your system is down or something.
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Jeff Goold
(@iCowboys60) reported
@GarminFitness CPE expired on my 245. Is there a fix coming? Thanks.
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Travis Moore
(@THM74) reported
from
Phoenix, Arizona
@GarminFitness Just updated Garmin Express and now it won’t recognize my ANT, is this a known issue?
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Steve App
(@StephenApp) reported
Any @GarminFitness runners out there? I've been using it for the better part of 2020 with no issues, but a few weeks ago, the LiveTrack feature started failing consistently. I've reconnected everything, but nothing seems to help. #runchat
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RCM | Infosec Engineer 🕯️🌈💾
(@LearnedAtheist) reported
@GarminFitness how can two people running side by side, both with #Vivoactive watches, have a 20sec time difference in pace according to your app. That's terrible. Any thoughts??
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ⓇⒼ③
(@RobertGerrard) reported
Anyone on here uses Garmin smart watches, I’m interested in knowing your thoughts? I’ve had mine just over a year & it seems just to gone to ****.... @Garmin @GarminFitness @garminau
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