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Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Marietta, GA 1
Anderlecht, Brussels Capital 1
Atlanta, GA 1
Portsmouth, England 1
Montréal-la-Cluse, Auvergne-Rhône-Alpes 1
Prague, Praha 1
Boulay-Moselle, ACAL 1
Lille, Hauts-de-France 1
Brough, England 1
Exireuil, Nouvelle-Aquitaine 1
Marseille, Provence-Alpes-Côte d'Azur 1
Berlin, Berlin 1
Villefranche-sur-Saône, Auvergne-Rhône-Alpes 1
Le Cheylard, Auvergne-Rhône-Alpes 1
Ouhans, Bourgogne-Franche-Comté 1
Le Teil, Auvergne-Rhône-Alpes 1
Calais, Hauts-de-France 1
Charlieu, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • sina_cb
    Sina (@sina_cb) reported

    @Garmin @GarminFitness Could you please fix the Persian font on your Venu watches (and possibly others too)? All my Persian notifications are all messed up. :( It's missing a few characters, and some characters don't show up as they should.

  • PaulKellam_2
    Paul Kellam (@PaulKellam_2) reported

    @GarminFitness any idea when you will fix updates to VO2 max and Training Status - not working since your last software update. It has been reported as an issue several times on Garmin's website but no solution from you.

  • mowatb
    Barry Mowat (@mowatb) reported

    @GarminFitness @GarminUK how lings connect down for?

  • sanguinesongs1
    sanguinesongs (@sanguinesongs1) reported

    @GarminFitness Hello! Any info or links that help new users understand how you calculate things like Calories burned, Wattage etc? Just picked up a 530 for my bike and want to get a better understanding. Right now it's doubling the calories that other apps say I used. Thanks!

  • kashyab_19
    KMN🏃‍♂️ (@kashyab_19) reported

    @GarminFitness Vivoactive4s is not receiving call notifications. Can you help?

  • jodirstar
    Jodi (@jodirstar) reported

    @GarminFitness - My Garmin Connect isn’t working.....is the site down?

  • Flokkz4
    FloK (@Flokkz4) reported

    @GarminFitness Very bad idea that you are not counting Zwift recorded and uploaded rides towards your batches anymore. Fenching your systems will not help you growing your community. Hope you have plans to change this asap again.

  • KannanPillai18
    Kannan Pillai (@KannanPillai18) reported

    @GarminFitness Service in india is very worst for Garmin watch. Jst 4r replacement of dis products it's taking more den 3 months. Thought I hve nt rec'd my product OR any proper feedback on d status of my product 4rm d service center. Then wat is d use of Purchasing dis product.

  • bindian0509
    भरत | Bharat | ਭਾਰਤ | بھارت (@bindian0509) reported

    @Garmin Got my vivoactive casing damaged any chance I can get a fix :-( Loved my Garmin since 2018 now it's broken. @GarminFitness @Garmin_India #Garmin

  • biancalprice
    Bianca Price (@biancalprice) reported

    @GarminFitness hi, I can't update my weight manually in the Garmin connect app. When I click the add weight button I get loading wheel then the screen stays black. Anything I can do to fix this?

  • manny_solisp
    Manuel Solis (@manny_solisp) reported

    Finally transferred all my data from @Fitbit to @GarminFitness but my sleep is not showing up :( Can you help @GarminFitness?

  • Shirleymlawson
    Shirley Lawson (@Shirleymlawson) reported

    @GarminFitness 3 support advisors giving contradictory advice, not helpful. Garmin 45s with HR alert not working. Need it to beep if HR >100. Possible or not possible, simple answer please

  • TheRealIJM
    Iain John Morrison 🇻🇨🏴󠁧󠁢󠁳󠁣󠁴󠁿📸🚵🏻‍♂️ (@TheRealIJM) reported

    @willpoole @GarminFitness @GarminUK Broken, mine says I've done 3,423 steps which is rubbish because I've not been anywhere near that active today.

  • IMFletcher2
    Masked Fletch 😷 (@IMFletcher2) reported

    @JoelFerebee @GarminFitness Never recognizes when I plug in to charge. Bluetooth works. Plugging in always gives an error.

  • jennaTMD
    jenna (@jennaTMD) reported

    @GarminFitness A lot of my runner friends and I are having some GPS trouble in Boston - messing up pace/distance, disconnecting GPS during run? Is there anything going on?

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