Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 4
Strasbourg, ACAL 2
Lyon, Auvergne-Rhône-Alpes 2
Bordeaux, Nouvelle-Aquitaine 2
Calais, Hauts-de-France 1
Charlieu, Auvergne-Rhône-Alpes 1
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Hettenshausen, Bavaria 1
Lixheim, ACAL 1
Tours, Centre-Val de Loire 1
Jarny, ACAL 1
Jarrie, Auvergne-Rhône-Alpes 1
Farnham, England 1
Romilly-sur-Seine, ACAL 1
Lima, Provincia de Lima 1
Gilley, Bourgogne-Franche-Comté 1
Montbeton, Occitanie 1
Hautes-Bruyères, ACAL 1
Metz, ACAL 1
Melbourne, VIC 1
Miami, FL 1
Oslo, Oslo County 1
Meyzieu, Auvergne-Rhône-Alpes 1
Nancy, ACAL 1
Seysses, Occitanie 1
Vannes, Bretagne 1
Massamagrell, Comunitat Valenciana 1
Issy-les-Moulineaux, Île-de-France 1
Coulommiers, Île-de-France 1
Saint-Nazaire, Pays de la Loire 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveALee Steve Lee (@SteveALee) reported

    @GarminFitness Re car Garmin, is fixed - NTG5Star1 SW Ver 16/49.0 46.15. SD card is SD Karte Garmin MAP PILOT Europa 2017. Mercedes V8.0 Map 8.0. To be honest, just map updates would be good as errors are annoying. But SW update if it help with better diversion support

  • runtommcquain Tom McQuain 🌮❤️ (@runtommcquain) reported

    @eersfansmf @GarminFitness The guy on the chat earlier told me my watch went bad overnight last night so maybe that's what it was I got it to come back on now so that's a plus

  • runtommcquain Tom McQuain 🌮❤️ (@runtommcquain) reported from Parkersburg, West Virginia

    Damet I used to like @GarminFitness watches. Until my foreorerunner 235 did something last night it won't sync now, I can't have any faces on it, and customer support says they basically can't help and they will send me a refurbished one

  • brentreilly Brent Reilly (@brentreilly) reported

    @GarminFitness is Connect down?

  • flakushis No Me Odies Por Ser Flaca (@flakushis) reported

    @GarminFitness Hi. I sent you a bunch of details on how my Garmin is not working (HR, step counter, cadence). The GPS works now, but other features are not.

  • kasia_jaw Kasia Jaworska (@kasia_jaw) reported

    @GarminFitness I need to move my final run from my training programme to a different day on my calendar. Unfortunately, it says I can’t and that it is you… I really don’t want to miss that challenge. Please help!

  • rasliche Eric ☕️ 🐟 💻 (@rasliche) reported

    I've put 300 miles on my current pair of #running shoes. How long should they last? @GarminFitness app says 400 miles then they're "retired", and the soles are getting a little worn down. Either way, I think I finally figured this running thing out. yay.

  • schaeferbp Brian Schaefer (@schaeferbp) reported

    @petershankman @petershankman bad news on the Fenix. Since I’ve purchased my Fenix earlier this year, I’m not sure if there’s another piece of tri gear I value more as a newbie. @GarminFitness anything to help Peter out?

  • bangsima Ma self (@bangsima) reported

    @GarminFitness when are y'all gonna fix the optical heartrate monitor on your watches? I love your watches, but my Fenix 6x pro is a complete joke when it comes to heart rate monitoring. And from the forums, this is neither new nor am I the only one affected.

  • StefGWalsh Dr. Stef Gardiner-Walsh (@StefGWalsh) reported

    Any of my friends a @GarminFitness watch user? I'm having to charge my Vivo watch daily and I have a feeling there's a fix that I haven't found on Google yet. It used to last 3-5 days between charges. Anyone know? #GarminWatch #ProblemSolving

  • acaraxu onça mansa (@acaraxu) reported

    When will we be able to upload our data again? How long will this outage last? @GarminFitness @Garmin

  • PivoArch Rob Pivovarnick (@PivoArch) reported

    @Garmin and @GarminFitness the bracket that holds the watch band onto my 645 Music just broke while I was wearing it. Love this watch anything you can do to help me out?

  • ed_e_s E.S. (@ed_e_s) reported

    @whoop is over rated and not worth getting. The app always disconnects from my strap, what’s the point if your app is trash? Doesn’t even tell me the time. Time to try @GarminFitness watch

  • Bnsnobzszonlar ZA (@Bnsnobzszonlar) reported

    It is sad that Garmin’s approach to whole issue was not customer-centric. You should bear in mind that you may experience these kind of bad incidents, when you are opting for Garmin’s products. @Garmin @GarminFitness

  • safeandsilent Dr. Kathryn Woodcock 💉🏁 (@safeandsilent) reported

    @GarminFitness As I tweeted later, it came back up. The data server must have been down at that time. It served me the login page, but then just white afterwards.

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