Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 3 |
| Blackburn, England | 2 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Strasbourg, ACAL | 1 |
| Milhaud, Occitanie | 1 |
| Saintes, Nouvelle-Aquitaine | 1 |
| Cugnaux, Occitanie | 1 |
| Peace River, AB | 1 |
| Cuers, Provence-Alpes-Côte d'Azur | 1 |
| Le Havre, Normandie | 1 |
| Chepstow, Wales | 1 |
| Marriottsville, MD | 1 |
| Deyvillers, ACAL | 1 |
| Genève, GE | 1 |
| Glasgow, Scotland | 1 |
| Albi, Occitanie | 1 |
| Darmstadt, Hessen | 1 |
| Pisa, Toscana | 1 |
| Lichfield, England | 1 |
| Rennes, Bretagne | 1 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
| Dubai, Dubai | 1 |
| Lectoure, Occitanie | 1 |
| Le Pecq, Île-de-France | 1 |
| Dursley, England | 1 |
| Amadora, Distrito de Lisboa | 1 |
| Lund, Skåne län | 1 |
| Preston, England | 1 |
| Caen, Normandie | 1 |
| Vienna, Wien | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Lou ♥
(@lshaw88) reported
@GarminFitness Hi is Garmin connect down? My activity isn't uploading & seems to have vanished? Other than the steps which have transferred across from the walk?
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lil bean boy
(@AciernoJonathon) reported
@GarminFitness your watches are garbage and you should be ASHAMED
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Michael Grant
(@mickgrant26) reported
Adding @Garmin and @GarminFitness to see if I can get an answer. No replies to emails and I cannot get through to @GarminUK on their contact number. Very poor customer service from a company I have used for years!
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Todd Scott
(@MeToddScott) reported
hey @Garmin @GarminFitness my vivomove hr I bought 8 months ago isn't charging. it has been a problem for the last couple of months and used the suggested cleaning of the connections. it worked for a while but now I can't get it to charge at all over the last month
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Barry Ley
(@barryley1) reported
@Garmin @GarminFitness @GarminUK Garmin Pay looked so good but it’s so hard to add cards. LLOYDS? TSB? Even cards you say you take give an error message saying “not participating yet”
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Cachetoncito
(@HeriLuna) reported
@Garmin @GarminFitness I have a problem with my Garmin Index.. no matter where is it, always show weight.. around 4 or 5 pounds.. when I got on it, of course the measures are wrong.. I already change batteries, reset all settings.. nothing, what can I do? Help!
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steve eifert
(@steve_eifert) reported
@GarminFitness dog ate my garmin smart watch. Apparently she wanted more steps. Any help for me other than more dog training?
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Honore Patty
(@heyitshonore) reported
@scurrilous_j @GarminFitness On mine, if I scroll to Training Status, hit start/stop, then use the down button twice (past VO2 status), it tells me how many I have left.
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Siza Dube
(@SizaDube1) reported
Can someone using a #garminwatch #garminconnect help me understand how calories in and out work please. @Garmin @GarminFitness 🤔
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Jim
(@GetUptime) reported
@GarminFitness When I try to login to garmin connect online, all of my information isn't there! I see all the info on the mobile app, and all my data passes through to Strava ok, but for some reason I can't see any data online. What am I doing wrong? :-(
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The Chipaca 🍃
(@chipaca) reported
seems the data from garmin itself was corrupt. Downloaded the FIT and the FIT SDK, converted it to CSV, found the sudden jump in timestamps, used python to fix it and uploaded that instead. @GarminFitness I think this one is on you.
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James steeds
(@SteedsJames) reported
@GarminFitness Thanks, This is poor functionality. Please record this need as a feature request for possible future implementation.
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joaquim
(@joaquimrosa) reported
@GarminFitness Garmin Connect goes down again! We are ridiculous. #fail #garmin @garmin
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Undisputed Queen Omega
(@CamziWamzi) reported
@GarminFitness It happens randomly. The error message is "Media Error Occurred". I've already reset the watch ...twice and each time, the run during which the error occurred, was erased from the watch.
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Jayesh Jain
(@jainjayesh) reported
@AbhinavAgarwal @GarminFitness Facing the similar problem. Grossly disappointed with the product.