Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Clermont-Ferrand, Auvergne-Rhône-Alpes 2
Jurbise, Wallonia 1
Cardiff, Wales 1
Munich, Bavaria 1
Audruicq, Hauts-de-France 1
Minneapolis, MN 1
Hot Springs Village, AR 1
Düsseldorf, NRW 1
Mimizan, Nouvelle-Aquitaine 1
Fulham, England 1
Rosny-sous-Bois, Île-de-France 1
Taintrux, ACAL 1
Albuquerque, NM 1
Reims, ACAL 1
Omaha, NE 1
Monument, CO 1
Brie, Nouvelle-Aquitaine 1
Le Mans, Pays de la Loire 1
Almería, Andalucía 1
Montréal, QC 1
Rognac, Provence-Alpes-Côte d'Azur 1
Saint-Georges-lès-Baillargeaux, Nouvelle-Aquitaine 1
Houston, TX 1
The Bronx, NY 1
Tallinn, Harjumaa 1
Hernani, Euskal Autonomia Erkidegoa 1
Barcelona, Catalunya 1
Lugones, Principality of Asturias 1
Paris, Île-de-France 1
Girona, Catalunya 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • jeffreywalrod Jeffrey Walrod (@jeffreywalrod) reported

    @GarminFitness Did you ever think saying "poor performance" under VO2 max after what I consider a good run is very defeating? Every time I see that it makes me not want to run which translates to not purchasing your products

  • Athersuk Mark Atherton (@Athersuk) reported

    @GarminFitness I’ve had my Garmin Connect account temporarily deactivated on Thursday, I’ve raised 2 support calls and still no response. The platform is useless for me until this is resolved, please help!

  • jamiemariemccar Jamie. (@jamiemariemccar) reported from Chicago, Illinois

    @Garmin @GarminFitness I have an $800 watch that’s barely a year old and won’t charge. Any help?

  • fairyflowercrow TheycallmeAl🥸 🧪⚗️ ⌨️ (@fairyflowercrow) reported

    @polarissports I do not have the time or the patience to figure out why your **** is now behaving just like the piece of **** @GarminFitness watch I used to have. Pulse rates entirely bunk. Syncing capabilities blow donkey ****. I personally would like my money back.

  • tatchiguy Brett Stickrod (@tatchiguy) reported from Verona, Wisconsin

    @Garmin @GarminFitness I’m having the worst luck getting turn by turn directions on my Garmin Edge 530. I don’t know if it’s the file type that I’m using or that your product is inconsistent. Please help!

  • shan_jaye Shannon Jaye (@shan_jaye) reported

    @GarminFitness No, I am only using the default now. No error for the default watchface.

  • christurkesq christopherturkesq (@christurkesq) reported

    @GarminFitness why is my garmin connect app automatically logging me out all the time? Does the app need a bug fix?

  • Esther_Leighton Esther (@Esther_Leighton) reported

    @GarminFitness @CounsellorNLond Happy to talk but this isn’t the issue. The problem is that the cycle thing doesn’t/can’t do running inputs (like foot power meters) but arms don’t move so a ‘running’ watch is unsuitable. Basically, frame running is a cross between running and cycling. I’ll dm my email.

  • Dimkal Dimitri (@Dimkal) reported

    @GarminFitness Hi! I was hoping to get a replacement band on my wife’s forerunner 35 but we don’t have the serial number any longer. Can you help?

  • Rumbandit1 Rumbandit (@Rumbandit1) reported

    What's the point of a hr monitor if they don't track your hr? @MYZONEmoves @GarminFitness 2 separate ones. One won't charge the other said **** it.

  • Trig0521 Terry Glazebrook (@Trig0521) reported

    @GarminFitness after some help please. My Fenix 5 + battery no longer lasts more than 12 hours, less if I do activity. I’ve reset to factory settings, turned HR monitoring off and changed the backlight settings but to no avail.

  • peters99 JP (@peters99) reported

    @GarminFitness The Edge 830 has the worst UI/UX. Please improve before releasing another product.

  • cyclocrossgal Kirsten Begg-Swider (@cyclocrossgal) reported

    @rusto88 @GarminFitness @GarminCycling It is a stuck Down button plus who knows what else. It is going back to Garmin today for some kind of wizardry. Meanwhile I am about to go away on a 3wk work trip with no watch!

  • wouterklok Wouter Klok (@wouterklok) reported

    @GarminFitness Hi, my wristband of my Vivoactive 3 Music suddenly broke. As I’m in the middle of a training session for my 1st marathon, wondered if you could help me with a voucher for a replacement offer? Cheers. Wouter

  • _Danny_Ball_ Danny Ball 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@_Danny_Ball_) reported

    @GarminFitness hi. My @GarminUK connect app not working today on iPhone iOS 14

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