Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 4
Bordeaux, Nouvelle-Aquitaine 2
Blackburn, England 2
Vannes, Bretagne 1
Massamagrell, Comunitat Valenciana 1
Issy-les-Moulineaux, Île-de-France 1
Coulommiers, Île-de-France 1
Saint-Nazaire, Pays de la Loire 1
Bremen, Bremen 1
Saint-Arnoult-en-Yvelines, Île-de-France 1
Frankfurt am Main, Hessen 1
Torrijos, Castilla-La Mancha 1
Milford, MA 1
Madrid, Comunidad de Madrid 1
Salisbury, England 1
Stoney Creek, ON 1
Lyon, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
Milhaud, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Cugnaux, Occitanie 1
Peace River, AB 1
Cuers, Provence-Alpes-Côte d'Azur 1
Le Havre, Normandie 1
Chepstow, Wales 1
Marriottsville, MD 1
Deyvillers, ACAL 1
Genève, GE 1
Glasgow, Scotland 1
Albi, Occitanie 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • CarriePurdom 🌱Carrie Purdom (@CarriePurdom) reported

    @GarminFitness I've already been in touch, you don't know how to fix this.

  • dave_survival Running for Survival (@dave_survival) reported

    Hi @GarminFitness since I’ve upgraded watches, garmin connect isn’t changing time zones properly when I travel. Could you please help ?

  • Lucie_Spencer Lucie Spencer 💙 (@Lucie_Spencer) reported

    @run_myf_run @GarminUK @GarminFitness On Friday I had a complete nightmare as none of my timings were working and I was getting more and more frustrated. I was relieved when I came on Twitter and seen loads of others were having the same problems x

  • Hanning22 Steven Hanning (@Hanning22) reported

    .@Garmin @GarminFitness any reason why all your charges are so bad? Nearly as bad as iPhone charges

  • edgarivan02 edgarivan (@edgarivan02) reported

    @Garmin @GarminFitness 2 heart rate bands in one year, since the stopped working, and a watch that I have had for less than 2 years not working. Garmin whats going on with the quality? Only answer I got was “soak your watch in detergent” ##garminwatch

  • JMHeffren JMHeffren (@JMHeffren) reported

    @GarminFitness your virtual partner is the worst! Suffered a catastrophic tire failure on today's ride and the SOB rode on without checking to see if I could continue. 😜

  • TymrukAurelie Aurélie Tymruk 🇺🇦 (@TymrukAurelie) reported

    @GarminFitness @MariaLangholz I have got the same problem…

  • Micro_Amanda Amanda (@Micro_Amanda) reported

    Why did the battery suck so bad on my @GarminFitness watch? Seriously, it doesn't last more than a day and a half.

  • imlto 🇮🇳 | I am like this only | मैं ऐसाईच हूँ | (@imlto) reported

    @Garmin @GarminFitness Guys, this is fantastic, incredibly fantastic... Problem solved in barely 8 hours!!! You might be terrible at communicating but you ARE responsive! Thanks...

  • maikismi maikismi (@maikismi) reported

    @GarminFitness what’s up with the bad customer service and lack of quality in #Vivofit4 product?

  • pjparkjd Preston Park 🏴󠁵󠁳󠁴󠁸󠁿 (@pjparkjd) reported

    @jasonselvig I wasn't able to figure out what this is from the comments. Is he a Patriot Front guy? Did a tree die? His business got knocked down? Is he punching himself in the face because he regrets buying an @apple watch instead of a @GarminFitness watch?

  • runslowrunlong Christine Olson🍀📷🏃‍♀️ (@runslowrunlong) reported

    @GarminFitness Garmin Connect app says I need internet connection to get Insight comparisons to all other Garmin users. I HAVE AN INTERNET CONNECTION!!! Please fix this.

  • B_Rad50 Bradley Williams (@B_Rad50) reported from Bloomfield Township, Michigan

    @GarminFitness Garmin Connect is not syncing activities, steps, sleep, etc. Is the app down or not working? Any info would be helpful. Thanks.

  • mtn_rcr 🇺🇲Dont call me Francis🇺🇸 (@mtn_rcr) reported

    @RicardoDavis69 @ACShilton Reach out to @GarminFitness customer service, they may be able to help. My watch recently failed (past the warranty) and they provided a refurbished unit no cost to me once I sent the old unit back

  • thesmartcheese Thesmartcheese (@thesmartcheese) reported

    @GarminFitness my watch's GPS is perpetually broken, I've tried all your fixes from the website. I want a new watch. How can this happen? I'm not paying another $200

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