Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 4 |
| Strasbourg, ACAL | 2 |
| Lyon, Auvergne-Rhône-Alpes | 2 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Calais, Hauts-de-France | 1 |
| Charlieu, Auvergne-Rhône-Alpes | 1 |
| Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur | 1 |
| Hettenshausen, Bavaria | 1 |
| Lixheim, ACAL | 1 |
| Tours, Centre-Val de Loire | 1 |
| Jarny, ACAL | 1 |
| Jarrie, Auvergne-Rhône-Alpes | 1 |
| Farnham, England | 1 |
| Romilly-sur-Seine, ACAL | 1 |
| Lima, Provincia de Lima | 1 |
| Gilley, Bourgogne-Franche-Comté | 1 |
| Montbeton, Occitanie | 1 |
| Hautes-Bruyères, ACAL | 1 |
| Metz, ACAL | 1 |
| Melbourne, VIC | 1 |
| Miami, FL | 1 |
| Oslo, Oslo County | 1 |
| Meyzieu, Auvergne-Rhône-Alpes | 1 |
| Nancy, ACAL | 1 |
| Seysses, Occitanie | 1 |
| Vannes, Bretagne | 1 |
| Massamagrell, Comunitat Valenciana | 1 |
| Issy-les-Moulineaux, Île-de-France | 1 |
| Coulommiers, Île-de-France | 1 |
| Saint-Nazaire, Pays de la Loire | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Arter
(@Michael_Arter) reported
@GarminFitness 1/2 hi guys . I’m swimming with a Vivoactive 4. Quite often it miscounts a swimming lap - either misses one or adds an additional . I had an Apple Watch for years and this was never an issue. Why doesnt your software include sanity checks .
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Rich Cleverley
(@richclever) reported
@GarminFitness @Garmin Is Garmin Connect down? Can't get onto the site and my run hasn't synched from my #Fenix5Plus to @Strava
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Charger Rod
(@rodduke) reported
@Garmin @GarminFitness how can I find help to cancel watch faces - and payments - where the watch does not work. Sent email. But no help.
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Kannan Pillai
(@KannanPillai18) reported
@GarminFitness Service in india is very worst for Garmin watch. Jst 4r replacement of dis products it's taking more den 3 months. Thought I hve nt rec'd my product OR any proper feedback on d status of my product 4rm d service center. Then wat is d use of Purchasing dis product.
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Iain John Morrison 🇻🇨🏴📸🚵🏻♂️
(@TheRealIJM) reported
@willpoole @GarminFitness @GarminUK Broken, mine says I've done 3,423 steps which is rubbish because I've not been anywhere near that active today.
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FloK
(@Flokkz4) reported
@GarminFitness Very bad idea that you are not counting Zwift recorded and uploaded rides towards your batches anymore. Fenching your systems will not help you growing your community. Hope you have plans to change this asap again.
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Zack
(@zepy32) reported
@GarminFitness @Garmin How can one of the biggest selling points of your watches (@Spotify syncing) be completely broken for nearly a year now with no real fix. As someone who just bought one, for that feature I'm pretty annoyed. Not a single reset, reinstall, or restart helps.
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Yolanda
(@mswade41) reported
@MyFitnessPal @GarminFitness So I am logging my food wearing my vivoactive 3 counting steps and both apps sync ONLY TO THIER OWN websites and phone apps. Both say that they will work Together Sync Together 😒plz fix
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Manuel Solis
(@manny_solisp) reported
Finally transferred all my data from @Fitbit to @GarminFitness but my sleep is not showing up :( Can you help @GarminFitness?
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Barry Mowat
(@mowatb) reported
@GarminFitness @GarminUK how lings connect down for?
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Sina
(@sina_cb) reported
@Garmin @GarminFitness Could you please fix the Persian font on your Venu watches (and possibly others too)? All my Persian notifications are all messed up. :( It's missing a few characters, and some characters don't show up as they should.
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भरत | Bharat | ਭਾਰਤ | بھارت
(@bindian0509) reported
@Garmin Got my vivoactive casing damaged any chance I can get a fix :-( Loved my Garmin since 2018 now it's broken. @GarminFitness @Garmin_India #Garmin
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Paul Lloyd
(@Lloydy_2020) reported
Is it a GPS problem? Just put GPS on and went outside to get signal. Full signal and it was ‘ready’ pressed start, calories started to count. But the GPS doesn’t work indoor? So frustrating.. @GarminUK @GarminFitness can someone help..
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Robbie MacNab 💙
(@robbiemacnab) reported
from
Locks Heath, England
@GarminFitness removing @zwift activities halfway through months challenges! First world problems I’ll admit but poor move with lack of notice! Maybe wait till start of new month etc with clear details that they won’t count. Back to the @apple watch it is! No more Garmin for me.
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Tom Storr
(@storr_tom) reported
@GarminFitness Hi, my Fenix 6 has stopped pairing with my phone. Bluetooth on phone works with other devices and weirdly the app recognises the watch, just doesn’t complete the connection. Tried turning off and on etc. Can you help please.
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