Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 4 |
| Strasbourg, ACAL | 2 |
| Lyon, Auvergne-Rhône-Alpes | 2 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Charlieu, Auvergne-Rhône-Alpes | 1 |
| Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur | 1 |
| Hettenshausen, Bavaria | 1 |
| Lixheim, ACAL | 1 |
| Tours, Centre-Val de Loire | 1 |
| Jarny, ACAL | 1 |
| Jarrie, Auvergne-Rhône-Alpes | 1 |
| Farnham, England | 1 |
| Romilly-sur-Seine, ACAL | 1 |
| Lima, Provincia de Lima | 1 |
| Gilley, Bourgogne-Franche-Comté | 1 |
| Montbeton, Occitanie | 1 |
| Hautes-Bruyères, ACAL | 1 |
| Metz, ACAL | 1 |
| Melbourne, VIC | 1 |
| Miami, FL | 1 |
| Oslo, Oslo County | 1 |
| Meyzieu, Auvergne-Rhône-Alpes | 1 |
| Nancy, ACAL | 1 |
| Seysses, Occitanie | 1 |
| Vannes, Bretagne | 1 |
| Massamagrell, Comunitat Valenciana | 1 |
| Issy-les-Moulineaux, Île-de-France | 1 |
| Coulommiers, Île-de-France | 1 |
| Saint-Nazaire, Pays de la Loire | 1 |
| Bremen, Bremen | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Hassan Madni
(@hassanmadni) reported
@NooRRd_44 @Garmin @GarminFitness ****, that's bad..
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Patrick Connally
(@patrickconnally) reported
@GarminFitness @NikeService @garminconnect this issue occurred again today. I completed a run, synced to my Garmin app/service, & the run has not synced to the Nike Run Club app (after 30 minutes). I have already dis, & re, connected the two services and syncing the data w/ no result.
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James Craddock
(@JTCrad) reported
@GarminFitness is there a problem with the Garmin Coach? I’ve tried to set up a 5k run but the workout schedule is not populating.
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kushal bindra
(@kushal297) reported
@Garmin_India @Garmin @GarminFitness Last time I spoke to them they asked me to send a video with no real resolution. The problem is the garmin connect app since the sensor works fine with zwift
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Logun
(@Logun0) reported
@ianloughead @MobileSyrup Possibly because of a problem with the quality of @GarminFitness devices. My $1,000 Fenix 5x didn't last even 3 years. My wife's lasted 2.5. Their support said they could sell me one previously broken and fixed (refurbished they called it). I'll never buy another one ever again
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Hari Seldon6
(@HSeldon6) reported
@GarminFitness Why not work harder on keeping our devices solidly connected to our cellphones? Work at making them as accurate as possible. How about making a "slimmed down package for those of us who don't want so much info bogging down phones with permissions
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Mr Lee
(@123BruceLee7) reported
@GarminFitness @GarminUK HELP!! My 235 has all of a sudden started significantly under recording calories
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eric robinson
(@Erob2424) reported
@GarminFitness you guys running slower then usual? Just did a 16km run on zwift and it shows up on strava but not loading to Garmin (tried disconnecting and reconnecting) just wondering if the server was backed up or something
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Esther
(@Esther_Leighton) reported
Dear @garminfitness there’s a lot wrong with the world. One thing is that your edge cycle computers don’t understand the disability sport Frame/RaceRunning. Please fix this so that I can get the geeky joy of stats telling me I’m an improved runner, rather than a rubbish cyclist.
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Amber Finlay
(@ambertherunner) reported
@GarminFitness I did a factory reset on my Forerunner 45s two days ago to get it reconnected to my phone. Now it’s disconnected and won’t reconnect again. I don’t want to continually reset my watch — can you help?
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Garmin India
(@Garmin_India) reported
@kushal297 @Garmin @GarminFitness Hi Kushal! You can connect with our Toll-Free Number: 1800-121-00-1818 if the problem continues.
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Uslindile Yengwa
(@Sli_Y) reported
Hi @GarminSA @GarminFitness I'm having trouble with the heart rate monitor on my forerunner 35 watch after installing the update it prompted me to install. Can I get some assistance or advice?
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Charlie Haas
(@Chaas1911) reported
@GarminFitness my forerunner 235 keeps disconnecting Bluetooth from my iPhone. Is this a garmin issue or an iPhone issue?
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Dr Anne Wilson
(@drannewilson) reported
@corin_ja @GarminFitness @Strava Think there’s a glitch today!
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Shannon Geis
(@rdioshenanigans) reported
@GarminFitness Ok, it’s just a much slower pace, to the point where it’s hard to run that slow.