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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Catania, Sicily 1
Guayaquil, Guayas 1
Mexico City, CDMX 1
Chhindwāra, MP 1
Los Angeles, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • gsmithw91
    Garrett Smith (@gsmithw91) reported

    @ThomasOrTK Can you get me in touch with someone in the billing support department for billing case 70049182. I have gone 93 days waiting on a $3118.19 refund for an error in your billing system @googlecloud billing support is horrible and has no accountability.

  • scooperleash
    Scooperleash_usa llc (@scooperleash) reported

    when cloud network is controlling what your company get at what time, that autonomy is cruel especially when it becomes like the company data that is stored in @googlecloud belongs to the cloud instead of the platform that uses the cloud

  • GucciSpinal
    Spinal (@GucciSpinal) reported

    @HeyMila2008 @helloSQD @googlecloud Bad data can ruin an entire analytics stack

  • virajkokane_
    Viraj Kokane (@virajkokane_) reported

    @GoogleCloud @GoogleStartups @ragingdas We've been blocked for over 2 weeks trying to get a GPU quota approved for our production workloads. Every manual quota request is auto-rejected within seconds, with no explanation. Our assigned account manager has been unavailable for over a week, with no replacement. We've spoken to 3 different sales contacts, shared all requested details multiple times, and followed up repeatedly. Yet no meaningful update. Our platform has paying customers, and our render pipeline is effectively down because we can't provision the GPUs we need. We're not asking for special treatment - just a human review, transparency, and a point of contact who can help resolve this. We joined the Google for Startups program to build, not to spend weeks chasing responses. Can someone from the Google Cloud team please look into this?

  • sophielifts_s
    soph pls (@sophielifts_s) reported

    @googlecloud what happens when the agent hallucinates a network config

  • KatSpyroMacD
    Kat MacSpyro (@KatSpyroMacD) reported

    @googlecloud Unless you can #BringValkoBack I'm not interested. I genuinely don't think there's anything you can do to help me.

  • CEOinterview
    CEOInterviews.AI (@CEOinterview) reported

    The market spent this month betting AI capex will never earn its return. Alphabet's Wednesday earnings are the first hard rebuttal. Google Cloud operating income hit 8.8 billion dollars, triple the 2.8 billion of a year earlier, on 82 percent revenue growth. Back in April, Google Cloud CEO Thomas Kurian told Matthew Berman why he was not worried: in a capacity constrained market, owning your own chip keeps your unit economics attractive while everyone else pays up. Google is now selling that chip to Anthropic, OpenAI and Meta. Source: $GOOG @googlecloud, Matthew Berman @MatthewBerman

  • the_alex_boudot
    Alex Boudot (@the_alex_boudot) reported

    @NewsFromGoogle @googlecloud @Verizon Verizon users will meet Gemini as the outage that never happened.

  • effiekav
    Effie Kavoura 🔶 (@effiekav) reported

    The next phase of enterprise AI will not be won by the smartest chatbot. It will be won by the systems companies are actually willing to trust with real work. @googlecloud just launched Gemini Enterprise for Legal. Not simply a model for lawyers. A governed agent platform that can review contracts, monitor regulation, research legal issues, draft documents and operate across existing legal systems while inheriting the permissions already in place. That distinction matters. In high stakes industries, intelligence alone is not enough. The AI needs to know what it can access. What it is allowed to do. Which source it used. Where confidentiality boundaries sit. And when a human still needs to make the decision. I think this is where enterprise agents become genuinely interesting. The moat is moving from who has the cleverest model to who can safely connect intelligence to the messy systems where actual work happens.

  • gsmithw91
    Garrett Smith (@gsmithw91) reported

    @googlecloud billing support case 70049182 I have reached out over 36 times over the past three months to get a refund for a error that Google claimed was their fault

  • bernaridho
    Bernaridho Hutabarat (@bernaridho) reported

    @googlecloud What more do you need? I'm tired of giving repeatedly same information, and Google did not solve it. Are you the customer center staffs are just reshuffled too often?

  • ffeennddeerr
    Ffeennddeerr (@ffeennddeerr) reported

    Hi @googlecloud @GoogleDevs @Firebase ! My account disabled by mistake (false-positive bot detection) after travel. I'm trapped in a deadlock (SMS code doesn't send/'too many attempts'). Ticket ID: Case 10414028. Can someone please help escalate this? 4 months of work is stuck.

  • swarminged
    swarmsy (@swarminged) reported

    @trythreews @googlecloud This is Google looking at thousands of Web3 projects, vetting them, and deciding which ones deserve the top tier of their support. We are one of them, months into existence.

  • sdrth
    Siddharth Jaiswal (@sdrth) reported

    @Analyticsindiam @googlecloud Your lovable built website is leaking user data. Sent you a DM and Email on 11th. Please fix.

  • usman_basheers
    Usman Bashir (@usman_basheers) reported

    @DataChaz @googlecloud The 50% token cut is nice, but the failure mode I keep hitting is agents retrying the whole workflow instead of just the failed step. Does ADK 2.0 fix that granularity, or just the guessing part?

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