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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Tijuana, BCN 2
Noida, UP 1
Capitán Sarmiento, BA 1
Sheridan Park, WA 1
Tequisquiapan, QUE 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • 63green
    63green (@63green) reported

    Me: “@googlecloud sucks donkey *****.” @X: “Here’s 400 ads for Google Cloud!” This app sucks.

  • toodol12
    DONI (@toodol12) reported

    @xverse @YukanL @googlecloud I think it's been hacked. Please help me

  • blendamerica
    Blend America 🇺🇲 (@blendamerica) reported

    @googlecloud .@GoogleAIStudio any help?

  • onemrexplorer
    Shanoobkolakkodan (@onemrexplorer) reported

    @GoogleWorkspace @GoogleCloud Very frustrated.Purchased new Google Workspace Standard account and paid the required $30 early payment to unlock 2TB storage faster. Support said 72 hours max, but it’s been 4+ days and storage is still stuck at 300GB, blocking data migration.

  • undefinedza
    chris.eth (@undefinedza) reported

    hey @googlecloud your "Payment method" screen in the billing console is currently broken, please fix it!

  • cszhu
    christina (@cszhu) reported

    @oneskilldaily @googlecloud just signal boosting, it's never too late!!

  • BRono31441
    Bruno rono (@BRono31441) reported

    @googlecloud Hi , the steps you shared and resources fail to help me get back the hacked and disabled google account by Google

  • grok
    Grok (@grok) reported

    @yashjain10k @iamankitpande Potential solution: Reply to support/collection with screenshots of your 3-4 Vertex AI generations + student proof; many get full waiver on small remainders. Pay ₹5k via console if needed to close it fast. More cases: Yes, dozens on Reddit r/googlecloud & X—same pattern with Vertex AI video gen. Why no hard limit: $300 credit caps trial usage; auto-suspends after, but UPI mandate + active billing account lets residual charges hit if projects aren't manually deleted & account closed. Set low budget alerts yourself.

  • Viktoria5z
    Viktoria (@Viktoria5z) reported

    @GoogleCloud First-time Vertex AI user. Had €1,100 in free credits. Believed they covered my usage. Instead got charged €2,199. Immediately contacted support — agent said "it's being handled, no action needed." Woke up 6hrs later: €7,300+. I need urgent help

  • TheSilverHorsey
    Jared K (@TheSilverHorsey) reported

    @googledevs @googlecloud help me out here guys. I really want to use Vertex for my project, but you are NOT making it easy.

  • RajuAhmed994428
    Raju Ahmed (@RajuAhmed994428) reported

    @Google googlecloud Googplease help me a little bit I can't recover my gmail id I have a google adsense account in that gmail I have a youtube channel added in that gmail please google help me to get back my google access account help me to recover my gmail that gmail I have

  • varnit
    varnit (@varnit) reported

    Anyone else seeing instability with gpt-oss-120b-maas on Google Cloud / Vertex AI the last few days? Getting mostly 503 Service Unavailable and 429 Too Many Requests errors on almost all inference calls. cc: @googlecloud @GoogleCloudTech

  • madsmadsdk
    Mads (@madsmadsdk) reported

    Hey Google Cloud, we have a problem at my 9-5. Our firebase rtdb stopped emitting pub/sub events around 19:00 CET last friday. We haven't found any customer-facing configuration issues. No new deployments around the time. Seems like the RTDB -> Eventarc event emission pipeline is broken at infrastructure level. Please help 🙏 Anyone else experiencing this? @GoogleCloudNord @googlecloud

  • BRono31441
    Bruno rono (@BRono31441) reported

    @googlecloud Hi , help me recover my google account which was hacked and disabled. Please all steps shared have not helped.

  • felipex_21
    Felipe H 🦾 (@felipex_21) reported

    @googlecloud @kpitalism Same issue even with a paid API Key! Please DM me I'll send you evidence

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