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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mexico City, CDMX 1
Chhindwāra, MP 1
Los Angeles, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • TheBeyondUsual
    Jeremiah (@TheBeyondUsual) reported

    @Google @NOAA @googlecloud This is a major shift. Cloud infrastructure and AI are changing what’s possible in fields that depend on massive computation. The future won’t just be about predicting weather faster, it will be about using intelligence and data to make better decisions before problems happen.

  • T2872727
    Triman Kumar Saha (@T2872727) reported

    @gcloudpartners @googlecloud Urgent!!! I need help my Google Account got disabled by automated AI false positive error... this account is so much important to me and there's no human support.... please help Reference case id- 9-6635000040823

  • arpraj
    Arpit Rajpurohit (@arpraj) reported

    @googlecloud Guys this is not been solved yet. It has been the worst experience working with your team

  • MankaranSInghK2
    Mankaran (@MankaranSInghK2) reported

    @Google @GoogleCloud @sundarpichai I feel ROBBED. I paid for Google Cloud to learn and build, but I’ve been locked out of my Google account for days. My restoration was approved, yet verification still fails. Cloud Support closed my case and sent me in circles.

  • itooshatonamask
    Mike Rahel (@itooshatonamask) reported

    @googlecloud your requirements for setting up my home assistant nest integration is ******* retarded and awful. I get to choose between: -weekly manual re-authentication -setting up a google workspace account ($7/month for what purpose I don’t know) -full verification but I have to pretend I’m a company and publish an external app or some **** WHY CAN’T YOU MAKE THIS SIMPLE FOR INDIVIDUAL USERS

  • T2872727
    Triman Kumar Saha (@T2872727) reported

    @GoogleCloud_IN @googlecloud Urgent!!! I need help my Google Account got disabled by automated AI false positive error... this account is so much important to me and there's no human support.... please help Reference case id- 9-6635000040823

  • cyberandy
    Andrea Volpini (@cyberandy) reported

    @VeryWellVersed @googlecloud Something similar happened to me last week. The request came from an Internet Service Provider in Romania that hacked into our Vertex AI account, and burned $13k of tokens for generating videos using Veo 3.1.

  • coach_kevin_m
    Kevin Middleton | FootballGPT (@coach_kevin_m) reported

    Google Gemini API support is unbelievable. My production API has now been blocked twice due to “spending caps”, taking my apps offline for hours and creating customer support issues. Support told me to submit a quota increase form, which I did on 31 July. I’ve had no response. However, the API eventually started working again without any explanation. Now it’s happened again. Today I was told to “continue reaching out” to the Quota Increase team. But Google Support has already confirmed there is NO direct way to contact them. So what exactly am I supposed to do? @GoogleCloud @GoogleAI

  • Ohhboyyyy_
    Ohhboyyyy (@Ohhboyyyy_) reported

    @MLB @googlecloud @CleGuardians These umpires are ******* horrible watching theses games is so bad it seem like hitters get 5 strikes and the strike zone the size of a baseball card cause strikes and getting called for ***** and teams are scoring when they should of been out the inning

  • KatSpyroMacD
    Kat MacSpyro (@KatSpyroMacD) reported

    @googlecloud Unless you can #BringValkoBack I don't care. Your product can't help me in any way, shape, or form to fulfill my wants and/or needs.

  • Nazar4Bedard
    busch propaganda spreader 🇺🇸 (25-12) (@Nazar4Bedard) reported

    @StudiosLA90210 @MLBNetwork @googlecloud Your fanbase sucks and he was right cry about it

  • ofPowerofWant
    ofPowerofWant (@ofPowerofWant) reported

    @googlecloud Thank you, will construct a breakdown with the affected accounts, screenshots, etc I tried to do this thru chat escalation but it kept looping back to console. It doesn't seem to understand "cant login" and a week ago it saw the accounts & the balance, not that I wasn't primary

  • abzalgylymbai
    abzal gylymbai (@abzalgylymbai) reported

    @googlecloud Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Billing ID: 01B3C0-1899D2-F0DA8D.

  • DanKornas
    Dan Kornas (@DanKornas) reported

    I used Codex to build a small bug-reporting voice agent with @AssemblyAI's Voice Agent API. The demo was simple: A FastAPI service is down in Google Cloud. The agent has to collect the incident details by voice and turn them into a useful report. It asked for: • affected service • exact error message • user impact • severity • suggested next action By the end, it had the core ticket: @FastAPI service in @googlecloud is down for the whole company. Error: "no service found." Severity: critical. Engineers should reproduce locally and investigate. That is where voice agents start to make sense to me. Not as a flashy chat demo. As a way to capture messy operational details while someone is talking. AssemblyAI handles the voice loop: audio in, audio back, turn detection, and tool calls with JSON Schema. This was still a quick Codex-built CLI demo. I would harden the prompts and test edge cases before putting it near production. But the first working version came together fast. Try the live demo in the reply 👇

  • _sirius93_
    Nandan kumar (@_sirius93_) reported

    @googlecloud Hey Folks, Didn't expect such a quick response from the support team. Basically, I am trying to create a new cluster, very basic, with an e2small node and the us-central region using Terraform. Cluster creation finally failed after 30 mins.

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