Google Cloud Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Caleb Mccombs (@CalebMccombs2) reported 7 minutes ago

  @googlecloud @googlecloud @GoogleCloudTech Our S-Corp is actively processing enterprise AI workloads on Vertex, but we've been ignored by the Startup Program support queue for over a week (Case #00284484). Who handles escalations? We are evaluating our Azure options if we can't get unblocked.

• 
  The AI Automation Agency (@ham_basshogg) reported 20 minutes ago

  Our business has been down for 192 hours due to an unaddressed Google Cloud billing error. APIs are dead, clients are leaving, and support keeps resetting a 48-hour email timer and a 3-4 days to a new 3-5 days. We need a human manager immediately @googlecloud . Case #72069574.

• 
  Viraj Kokane (@virajkokane_) reported 22 minutes ago

  .@GoogleCloud @GoogleStartups @ragingdas We've been blocked for over 2 weeks trying to get a GPU quota approved for our production workloads. Every manual quota request is auto-rejected within seconds, with no explanation. Our assigned account manager has been unavailable for over a week, with no replacement. We've spoken to 3 different sales contacts, shared all requested details multiple times, and followed up repeatedly. Yet no meaningful update. Our platform has paying customers, and our render pipeline is effectively down because we can't provision the GPUs we need. We're not asking for special treatment - just a human review, transparency, and a point of contact who can help resolve this. We joined the Google for Startups program to build, not to spend weeks chasing responses. Can someone from the Google Cloud team please look into this?

• 
  Abhi Balijepalli (@a8hi_b) reported 23 minutes ago

  @googlecloud Trying to get a hold of you guys, hitting quotas and having outages. Plz help.

• 
  Garrett Smith (@gsmithw91) reported 23 minutes ago

  @googlecloud I have been having a billing issue for 90 days now in which i was charge $3000 improperly. You guys have admitted it but I still haven't received my refund and have had a hard time getting any follow up at all regarding the case. CASE 70049182

• 
  身是业的根 (@muyang14756529) reported 23 minutes ago

  Urgent! My business is down because @GoogleCloud suspended project lateral-journey-450812-g7. Live tokens expire in hours, causing permanent data loss. Support escalated but compliance is silent. Need human help for Ticket 2XWJSBKNPMM7QOD3U5KVHZU5WI!

• 
  DWE Post (@dwepost) reported 27 minutes ago

  I am in a desperate situation. Everything has been compromised, and I cannot do anything to regain access. We need to take action as soon as possible. Please help me. @AskWorkspace The forms are not working. I am requesting a special recovery form, please. @googlecloud

• 
  Viraj Kokane (@virajkokane_) reported 28 minutes ago

  @GoogleCloud @GoogleStartups @ragingdas We've been blocked for over 2 weeks trying to get a GPU quota approved for our production workloads. Every manual quota request is auto-rejected within seconds, with no explanation. Our assigned account manager has been unavailable for over a week, with no replacement. We've spoken to 3 different sales contacts, shared all requested details multiple times, and followed up repeatedly. Yet no meaningful update. Our platform has paying customers, and our render pipeline is effectively down because we can't provision the GPUs we need. We're not asking for special treatment - just a human review, transparency, and a point of contact who can help resolve this. We joined the Google for Startups program to build, not to spend weeks chasing responses. Can someone from the Google Cloud team please look into this?

• 
  hexmint ✌️ (@hexmint) reported 33 minutes ago

  Google AI/GCP payments and setting up projects is so confusing. @googlecloud get your **** right.

• 
  Paul Dejean (@paulcdejean) reported 34 minutes ago

  @googlecloud It seems you have released a hotfix for this issue, and I'm no longer experiencing this.

• 
  Brad Gessler (@bradgessler) reported 35 minutes ago

  A big reason is because you can’t sign up for half of the hyperscalers. Today I tried to open an @Azure account today & the anti-bot mechanism was broken. I then tried @googlecloud & adding an address to billing was broken. They just don’t care anymore. 🤷

• 
  Kat MacSpyro (@KatSpyroMacD) reported 35 minutes ago

  @googlecloud Unless you can #BringValkoBack I'm not interested. I genuinely don't think there's anything you can do to help me.

• 
  Jaden Fix (@jadenfixxx) reported 36 minutes ago

  Anyone at @googlecloud or @awscloud (or a neocloud) wanting to slide into my DMs and help me rip some free credits? Possibly leading to larger contracts down the road .. I just tried signing up for an @Azure free trial, and the experience felt like what I imagine the elders went through with dial-up internet. Solutions Architects or Account Managers HMU

• 
  Felix (@ixen) reported 40 minutes ago

  Hi @GoogleCloud. Critical Emergency: My account has been hacked, admin users were changed, and there is a fraudulent runaway cost of over €1M. I already submitted a recovery form but got a 48h delay. Need urgent help to freeze billing immediately.

• 
  身是业的根 (@muyang14756529) reported 40 minutes ago

  @googlecloud @shaunwhite Urgent! My business is down because @GoogleCloud suspended project lateral-journey-450812-g7. Live tokens expire in hours, causing permanent data loss. Support escalated but compliance is silent. Need human help for Ticket 2XWJSBKNPMM7QOD3U5KVHZU5WI!