Google Cloud Outage Map
The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Cloud users affected:
Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Tijuana, BCN | 2 |
| Noida, UP | 1 |
| Capitán Sarmiento, BA | 1 |
| Sheridan Park, WA | 1 |
| Tequisquiapan, QUE | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Cloud Issues Reports
Latest outage, problems and issue reports in social media:
-
Neeraj Dhiman (@imInforian) reported@GoogleWorkspace @googlecloud @googledevs Then the loop started. Every few weeks: • A new support thread is opened • No context from previous discussion • Same questions asked again It’s like starting from scratch… every time. 3/n
-
Oscar Zalazar (@OZCreative22) reported@googlecloud I have sent 27 emails to the supposed Google Cloud Startups SUPPORT,... none have been answered, I've been waiting for 3 months,...
-
Krishnav Kanoi (@KanoiKrishnav) reportedI need some help from the @googlecloud / @GoogleMapsPlatform team 🙏 I’m a student building a hyper-personalised travel agent for myself and others using Maps + AI. My 300 USD trial credits expired and my prototype is now stuck. My college hasn’t enrolled in the student/education program yet, so I don’t have a way to get new Maps credits right now, but I’m actively pushing them to apply. If anyone from the Google Cloud / Maps startup or education programs could guide me on how to get Maps API credits as a student builder (or the right program to apply to), it would unblock my work. Happy to share the idea, architecture, and progress so far. DMs open.
-
Jay 愛 (@EmcutuJay) reportedHey @googlecloud, I accidentally unknowingly ran up charges on Vertex AI without realising the costs and now my account's been sent to collections. I've been trying to reach billing support but can't because the account is closed. Can someone help me out?
-
robweedn (@robweedn) reported17 days. 4 msgs. 2 cases. 0 responses. @AWSSupport hasn't even assigned our cases, no responses. Customer for 10+ years. 8 figures in spend. I invest in and advise startups. This experience makes it impossible to recommend building on AWS. @awscloud. Migrating to @googlecloud!
-
NBA 24/7 (@247_NBA_) reported@warriors @googlecloud This should have been an easy game for the dubs.. still confused to as how they were 13 points down at some point
-
Bra kwaku (@SarpongThomas10) reportedI can think of a lot of use cases for this. Unfortunately I’m on @googlecloud which doesn’t support this natively. @googlecloud 👀
-
Mak (@indie_hustler) reportedSet up a fresh Google Cloud account and spent 3 days configuring Vertex AI just to run Nano Banana 1. It only lets me generate 2 images at a time, with no obvious way to increase quota. No human support and AI support sucks. @googlecloud @GoogleCloud_IN
-
Neeraj Dhiman (@imInforian) reportedRaising this publicly because private support has failed. I reported a bug in Google Workspace 3–4 months ago. Google acknowledged it as a real issue. Yet, there’s still no resolution. Here’s what actually happened 👇 @GoogleWorkspace @googlecloud @googledevs 1/n
-
Michael Teka (@z3vios) reportedIt might take months to attain compentency in @GoogleCloud, but it will be worth it aye. But not in a dime-a-dozen, garbage outputs kinda way. I been programming before a lot of you were a twinkle in your Father's eye you see. People walk away with value, after encountering me. I listen for a while, and output useful information. My programs solve problems, automate and enhance workflows. No fluff, just the facts. Revenue. Sales. Hold up while I choose one build and go for it.
-
Ali Abuhassan (@AliAbuhassan) reportedWe are a good @googlecloud partner. We bring them a lot of business. We had over 140k in fraudulent charges on our account in < 20 hours. @Google @googlecloud was unwilling to help. Not much of a partnership. We will take our AI and cloud business elsewhere. Shame
-
Fede Repetto (@fede__repetto) reportedURGENT: One of our production apps is completely DOWN due to an automated suspension on @googlecloud. Thousands of clients affected. Appeal already submitted but we need an urgent escalation. Project ID: alkynterview. Please help! #GCP @GoogleCloudTech @GoogleCloud_LA
-
Hai **** (@hanksi) reportedFamilies Support says they can't help because the group is gone. Workspace says they don't handle "personal" accounts. But it was the WORKSPACE tool that broke the Families link! As a NEW paying Business customer, is this the experience I should expect? @sundarpichai @GoogleCloud
-
Scott Wallace (@63green) reportedSo, @GoogleCloud scammed me out of $2,900 on an account that hasn't cost more than $2/mo for a year, but now they want another $29 to deign to discuss it with me... **** google cloud. They'll steal from you, and steal more if you want to let them know they're stealing from you.
-
Chirag Lalitcumar (@C_Lalitcumar) reportedThe $1B Merck x Google Cloud deal is a massive signal: we’ve moved past "Chatbots" to "Agentic Ecosystems." Merck is deploying Gemini Enterprise across R&D and manufacturing to automate 75k workflows. This is the industrialization of AI. 🧬🤖 #GoogleCloud #GenAI #Biotech