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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Guayas 1
Mexico City, CDMX 1
Chhindwāra, MP 1
Los Angeles, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • AeroDaeron
    AeroMoomin 🍵🪶 (@AeroDaeron) reported

    @sammathews @Vikxngr @googlecloud Sam, what the hell are you doing… You really making it harder to support this Org every day …

  • adelbucetta
    Adel Bucetta (@adelbucetta) reported

    @googlecloud the honest answer is that many companies think they can just bolt ai on top of their existing data mess, but it's not that simple. you need a robust data strategy from day one to support autonomous agents.

  • mdw864
    M (@mdw864) reported

    @googlecloud @GoogleCloudTech do you accommodate customers with disabilities? In case we have problems and need to speak to you? I think I may have to switch to you because @awscloud has not provided accommodations for people with disabilities.

  • muyang14756529
    身是业的根 (@muyang14756529) reported

    @googlecloud Urgent! My business is down because @GoogleCloud suspended project lateral-journey-450812-g7. Live tokens expire in hours, causing permanent data loss. Support escalated but compliance is silent. Need human help for Ticket 2XWJSBKNPMM7QOD3U5KVHZU5WI!

  • bladeofshanghai
    Mr. Palindrome (@bladeofshanghai) reported

    @googlecloud **** you. I spent years in your ecosystem learning only to be met with the strictest and most impossible to fulfill requirements for GCP billing. Every card I tried failed. **** you. I'm leaving the Google ecosystem rn. They treat people outside US like ****.

  • coach_kevin_m
    Kevin Middleton | FootballGPT (@coach_kevin_m) reported

    Google Gemini API support is unbelievable. My production API has now been blocked twice due to “spending caps”, taking my apps offline for hours and creating customer support issues. Support told me to submit a quota increase form, which I did on 31 July. I’ve had no response. However, the API eventually started working again without any explanation. Now it’s happened again. Today I was told to “continue reaching out” to the Quota Increase team. But Google Support has already confirmed there is NO direct way to contact them. So what exactly am I supposed to do? @GoogleCloud @GoogleAI

  • virajkokane_
    Viraj Kokane (@virajkokane_) reported

    .@GoogleCloud @GoogleStartups @ragingdas We've been blocked for over 2 weeks trying to get a GPU quota approved for our production workloads. Every manual quota request is auto-rejected within seconds, with no explanation. Our assigned account manager has been unavailable for over a week, with no replacement. We've spoken to 3 different sales contacts, shared all requested details multiple times, and followed up repeatedly. Yet no meaningful update. Our platform has paying customers, and our render pipeline is effectively down because we can't provision the GPUs we need. We're not asking for special treatment - just a human review, transparency, and a point of contact who can help resolve this. We joined the Google for Startups program to build, not to spend weeks chasing responses. Can someone from the Google Cloud team please look into this?

  • abzalgylymbai
    abzal gylymbai (@abzalgylymbai) reported

    @googlecloud @alcidion Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Can someone please DM me / escalate this?

  • RishiC19
    Rishi (@RishiC19) reported

    Is there any @googlecloud support available for an account/project regarding startup credits?

  • wiinksdotcom
    wiinks (@wiinksdotcom) reported

    Been part of @GoogleStartups for almost a year, have not talked to anyone from Google, can't even use the credits becuase @googlecloud compliance flagged the account - just going to remove google oAuth login.

  • ofPowerofWant
    ofPowerofWant (@ofPowerofWant) reported

    @googlecloud I did collect everything and attempt to do this but @X has joined team "lock you out with something you never asked for" so without a passcode it's not happening Will just have to vent frustrations each time I receive an email until we can't access this at all either

  • raju_datla1
    Raju Datla (@raju_datla1) reported

    @_lopopolo @googlecloud @OpenAI Maybe you will help Google catchup to OpenAI, Anthropic and now Grok/Composer! So far Gemini is the most dissappointing frontier model for any coding tasks other than UAT maybe :-)

  • ramiakeela
    Rami (@ramiakeela) reported

    Today, @NeraSystems and @googlecloud are announcing partnership. Regulated orgs can now run @GeminiApp on their most sensitive data, client financials, patient records, proprietary datasets, without ever exposing it to the model. The LLM gets the query. It never gets the data.

  • luba_loop
    luba luft (@luba_loop) reported

    been migrating my company onto a new @googlecloud GCP Org this week and it is ******* infuriating. Been blocked since Monday due to quota limits and it is IMPOSSIBLE to get in touch with a human about it. I am trying to give you tens of thousands of dollars, help me do it!!!!!!!

  • muyang14756529
    身是业的根 (@muyang14756529) reported

    Urgent! My business is down because @GoogleCloud suspended project lateral-journey-450812-g7. Live tokens expire in hours, causing permanent data loss. Support escalated but compliance is silent. Need human help for Ticket 2XWJSBKNPMM7QOD3U5KVHZU5WI!thanks

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