Google Cloud Outage Map
The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Cloud users affected:
Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Tijuana, BCN | 2 |
| Noida, UP | 1 |
| Capitán Sarmiento, BA | 1 |
| Sheridan Park, WA | 1 |
| Tequisquiapan, QUE | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Cloud Issues Reports
Latest outage, problems and issue reports in social media:
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Decent Cloud (@DecentCloud_org) reported@OZCreative22 @googlecloud Three months, 27 emails. Free support is worth exactly what you paid for it.
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Michael Teka (@z3vios) reportedIt might take months to attain compentency in @GoogleCloud, but it will be worth it aye. But not in a dime-a-dozen, garbage outputs kinda way. I been programming before a lot of you were a twinkle in your Father's eye you see. People walk away with value, after encountering me. I listen for a while, and output useful information. My programs solve problems, automate and enhance workflows. No fluff, just the facts. Revenue. Sales. Hold up while I choose one build and go for it.
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Bruno rono (@BRono31441) reported@googlecloud Hi , the steps you shared and resources fail to help me get back the hacked and disabled google account by Google
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Maya Brooks (@02685d89e647432) reported@Box @BenAtBox @googlecloud super curious about this, tbh it's interesting how so many use AI but few see benefits. wondering if it's a tech issue or more about how it's implemented.
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chris.eth (@undefinedza) reportedhey @googlecloud your "Payment method" screen in the billing console is currently broken, please fix it!
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Xilu (@hang_yulin) reported@GoogleCloud_Support My account is stuck in a verification loop after a successful $10.00 charge on Mar 15. The automated system keeps rejecting my valid documents. I can't reach human support because I'm on a free trial. This is very frustrating for a student #GoogleCloud
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Rahul Rawat (@rhountu) reported@googlecloud Hey Team, Can anyone help here. Looks like I running in circle with the representative. They don't seem to get that I want to delete my payment profile and the step that are providing are not effective.
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David Duong (@DDuongTech) reported🔐 Securing your @googlecloud accounts? Start here: ✅ Enable MFA on all Google accounts — especially org admins ✅ Use least-privilege IAM roles, avoid primitive roles (Owner/Editor) ✅ Disable default service account auto-grants ✅ Enable VPC Service Controls to limit data exfiltration ✅ Turn on Cloud Audit Logs — Admin, Data Read & Write ✅ Use Org Policies to enforce guardrails across projects ✅ Enable Security Command Center for threat visibility ✅ Never store credentials in code — use Secret Manager Your org admin account is a crown jewel. Treat it like one. 👑
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Bigyan Karki (@bgyankarki) reportedCan someone help connect me with @googlecloud? We’ve been stuck in the Google OAuth verification process for months. We’ve already submitted the CASA certification as well. We have clients waiting for this to be approved, and the process has been extremely slow!!
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Marlize Holtzhausen (@Marlize911) reportedUrgent @sundarpichai @googlecloud GCP billing suspension outage: Case 68553121 (ref 68545960). Expired card—no new card yet, alternative requested but ignored. Escalation requested multiple times. 300 SA emergency services down. Critical—please escalate urgently! #GoogleCloud
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Rahul Rawat (@rhountu) reported@googlecloud hey team can you help me on cancelling the Payment profile? under subscription and services it shows I have active Google Cloud but once I go under billing that same Google ID project is closed. I closed it as per the doc. but still not able to see that under subs?
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DONI (@toodol12) reported@xverse @googlecloud Xbus is vulnerable to hacking. This is a problem. Please investigate and restore it to its original state. This is a clear hacking. Please take responsibility for the investigation
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Ali Abuhassan (@AliAbuhassan) reportedWe are a good @googlecloud partner. We bring them a lot of business. We had over 140k in fraudulent charges on our account in < 20 hours. @Google @googlecloud was unwilling to help. Not much of a partnership. We will take our AI and cloud business elsewhere. Shame
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Evin (@evinjohnn) reportedHey @GoogleCloudTech — gave me 90,000 INR(1000$) in startup credits to build on GCP but won't give me even 5 RPM quota to actually use Claude models on Vertex AI. Been going back and forth with support for days. Anyone able to help? 🙏 @GoogleCloud_IN @googlecloud #VertexAI #StartupLife
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Mehmet Göksu (@UtariD86) reported@googlecloud @GoogleCloudTech @GoogleCloud_TR Case ID: 69725377. We are facing a billing anomaly and account lockout since Feb 14. Despite reporting a potential security breach, automated systems are blocking all support channels. We need a manual audit by a specialist. #GCP #CloudSecurity