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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mexico City, CDMX 1
Chhindwāra, MP 1
Los Angeles, CA 1
Florence, SC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • ham_basshogg
    The AI Automation Agency (@ham_basshogg) reported

    @googlecloud The @antigravity and @googlecloud exposed my api and had my chatbot get hacked and run up a $9k bill, suspend my account and halt my operation. The customer service has been non existent for an obvious and easy fix. My contract is likely to be chopped this week. 8 days down

  • virajkokane_
    Viraj Kokane (@virajkokane_) reported

    .@GoogleCloud @GoogleStartups @ragingdas We've been blocked for over 2 weeks trying to get a GPU quota approved for our production workloads. Every manual quota request is auto-rejected within seconds, with no explanation. Our assigned account manager has been unavailable for over a week, with no replacement. We've spoken to 3 different sales contacts, shared all requested details multiple times, and followed up repeatedly. Yet no meaningful update. Our platform has paying customers, and our render pipeline is effectively down because we can't provision the GPUs we need. We're not asking for special treatment - just a human review, transparency, and a point of contact who can help resolve this. We joined the Google for Startups program to build, not to spend weeks chasing responses. Can someone from the Google Cloud team please look into this?

  • dwepost
    DWE Post (@dwepost) reported

    @googleaccount Dear Google Team, I can’t access my Gmail account. I forgot my password, and the standard recovery options are not working for me. This is my primary account. Please help me recover it as soon as possible. Thank you. @googlechrome @googlecloud help me.

  • cpinto
    Celso Pinto (@cpinto) reported

    @bradgessler @Azure @googlecloud Yeah it’s been broken for at least a month now

  • ShinkaIoT
    Shinka - AI (@ShinkaIoT) reported

    @DataChaz @googlecloud making agents guess workflows instead of giving them rails is why they flame out in ****, adk 2.0 locking down the backend is the fix we needed

  • gsmithw91
    Garrett Smith (@gsmithw91) reported

    @googlecloud @ThomasOrTK What is the magic number of follow ups and requests someone has to do to get resolution for billing support? Its beyond 30 at this point.

  • NetrixdO
    NetriXD (@NetrixdO) reported

    @sammathews @googlecloud ah yes so instead of doing productive things like kicking out entire management plus dardo razork and upset that u so eagerly defend, u do AI bullshit. Great job Sam, i ******* know the org buying fnatic will be 100x better then whatever this **** is. Incompetent CEO as usual.

  • SippiSharma
    Surinder Sharma (@SippiSharma) reported

    We're a small business using Gemini API through @GoogleCloud & received an unexpected charge we haven't been able to verify. Billing support wasn't able to investigate further & we haven't found a way to reach tech support. Help! #GoogleCloudSupport #SmallBusiness @ThomasOrTK

  • muyang14756529
    身是业的根 (@muyang14756529) reported

    @googlecloud @shaunwhite Urgent! My business is down because @GoogleCloud suspended project lateral-journey-450812-g7. Live tokens expire in hours, causing permanent data loss. Support escalated but compliance is silent. Need human help for Ticket 2XWJSBKNPMM7QOD3U5KVHZU5WI!

  • TheKryptoWiz
    The Crypto Wiz (@TheKryptoWiz) reported

    @nvidia @googlecloud Private AI is quietly becoming a supply-chain problem: chips, cloud contracts, privacy guarantees, and enough infra to make the demo actually run.

  • gsmithw91
    Garrett Smith (@gsmithw91) reported

    @googlecloud billing support case 70049182 I have reached out over 36 times over the past three months to get a refund for a error that Google claimed was their fault

  • AeroDaeron
    AeroMoomin 🍵🪶 (@AeroDaeron) reported

    @sammathews @Vikxngr @googlecloud Sam, what the hell are you doing… You really making it harder to support this Org every day …

  • bradgessler
    Brad Gessler (@bradgessler) reported

    @cpinto @Azure @googlecloud Unbelievable. I bet it's still broken 6 months from now.

  • luba_loop
    luba luft (@luba_loop) reported

    been migrating my company onto a new @googlecloud GCP Org this week and it is ******* infuriating. Been blocked since Monday due to quota limits and it is IMPOSSIBLE to get in touch with a human about it. I am trying to give you tens of thousands of dollars, help me do it!!!!!!!

  • LagoJuanF
    Juan F Lago (@LagoJuanF) reported

    @googlecloud my Gmail account has been hacked my data in Google cloud, Google Drive, Youtube and mail has been compromised. Have tried to recover by all means with Google Support Pages but identification methods have been changed by the hacker. Please help.

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