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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montataire, Hauts-de-France 1
Greater Noida, UP 1
Ribeirão Preto, SP 1
Tijuana, BCN 2
Noida, UP 1
Capitán Sarmiento, BA 1
Sheridan Park, WA 1
Tequisquiapan, QUE 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • Viktoria5z
    Viktoria (@Viktoria5z) reported

    @GoogleCloud First-time Vertex AI user. Had €1,100 in free credits. Believed they covered my usage. Instead got charged €2,199. Immediately contacted support — agent said "it's being handled, no action needed." Woke up 6hrs later: €7,300+. I need urgent help

  • KanoiKrishnav
    Krishnav Kanoi (@KanoiKrishnav) reported

    @vnsh02 @googlecloud It’s very bad I tried to use it , I have checked all available sites and APIs , nothing come remotely close to Google maps

  • SarpongThomas10
    Bra kwaku (@SarpongThomas10) reported

    I can think of a lot of use cases for this. Unfortunately I’m on @googlecloud which doesn’t support this natively. @googlecloud 👀

  • MR11LE
    MR.LE (@MR11LE) reported

    @googlecloud @GoogleCloudTech The 'All hands on deck' promise was a lie. @GoogleCloudTech, your chat support is now officially REFUSING to bring in a supervisor, claiming 'email is the only channel' after 158 hours of downtime. You admit the error (False Positive) 🤡💩🤡💩

  • mrjosephbonner
    Joseph Bonner (@mrjosephbonner) reported

    So its been 3 weeks since @googlecloud took $100 out of my account. No reason and no solution. Despite paying for multiple services with Google. And then when I try to help a small business set up their email and register their business in Sri Lanka, can you believe they had the never to block the email. I am so glad I don't need Google Business for my business because the way everyone treats black people I would hate to have to rely on them for my money. No Thank You!

  • bricexeth
    Brice (@bricexeth) reported

    @undefinedza @googlecloud Hope they fix it asap

  • imInforian
    Neeraj Dhiman (@imInforian) reported

    @GoogleWorkspace @googlecloud @googledevs Instead, what customers get: “Please share details again” “Can you confirm steps?” “Reproducing issue…” After already doing this multiple times. 9/n

  • undefinedza
    chris.eth (@undefinedza) reported

    hey @googlecloud your "Payment method" screen in the billing console is currently broken, please fix it!

  • vnsh02
    Vansh Choudhary (@vnsh02) reported

    @KanoiKrishnav @googlecloud U can use alternatives like ola maps? They have a platform called krutim something. It’s not that bad, def worth a try

  • everestchris6
    Chris (@everestchris6) reported

    @googlecloud a leaked api credential caused anomalous places api charges on my account, support is apparently processing the adjustment, but your billing system just auto-attempted 18× $180 charges in 5 mins, can someone get this resolved asap??

  • blendamerica
    Blend America 🇺🇲 (@blendamerica) reported

    @GoogleAIStudio Somethings going on with @GoogleAIStudio lots of timing out and deployment issues with @googlecloud

  • Marlize911
    Marlize Holtzhausen (@Marlize911) reported

    @googlecloud made a partial payment, reached the limit, transfer funds to make another payment, transfer message: 2-4 days to clear. Asked for support, not getting help. We are running an emergency service on GCP, critical to get support. case number 69742643

  • axiomofmind
    @Axiomofmind ⚡ (@axiomofmind) reported

    @parthi_logan @googlecloud Gemini api service is disabled by default

  • DecentCloud_org
    Decent Cloud (@DecentCloud_org) reported

    @OZCreative22 @googlecloud Three months, 27 emails. Free support is worth exactly what you paid for it.

  • teqqed
    teqqed (@teqqed) reported

    why are configured spend limits not respected @googlecloud? instead of stopping the service when limits are reached you just keep going and move the bill to the next month? gtfoh

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