Google Cloud Outage Map
The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Cloud users affected:
Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guayaquil, Guayas | 1 |
| Mexico City, CDMX | 1 |
| Chhindwāra, MP | 1 |
| Los Angeles, CA | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Cloud Issues Reports
Latest outage, problems and issue reports in social media:
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Jeffrey Bunn (@jeffreybunn) reportedAsk: our @googlecloud project was charged ~$1.3k after ~5.6K unauthorized calls in a few hours to Gemini image models we don’t use. Support credited ~$660, but we’re still stuck with the rest. Looks like legacy API access may have been abused. Anyone at GCP able to review?
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Garrett Smith (@gsmithw91) reported@ThomasOrTK Can you get me in touch with someone in the billing support department for billing case 70049182. I have gone 93 days waiting on a $3118.19 refund for an error in your billing system @googlecloud billing support is horrible and has no accountability.
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abzal gylymbai (@abzalgylymbai) reported@googlecloud Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Billing ID: 01B3C0-1899D2-F0DA8D.
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Garrett Smith (@gsmithw91) reported@Google Is there anyone that can help with a cloud billing support case I have been waiting 93 days to resolve. I have been expecting a refund of $3118.19 @googlecloud billing support has not been accountable or helpful one bit
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Mariz (@MarizMelo) reported@googlecloud forcing users into prepaid sucks. Maybe time to look for alternatives to host your #AI product :/
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Calle ( R ) (@range61herby) reported@googlecloud my computer won't work now and neither does my phones in this valley, All hope is lost because it isn't my devices doing it it is in the network out of my hands or an airwave attacker in the valley again! AI.
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Revolgy (@Revolgy) reportedOpen your IAM page. Count how many people have Owner access on a production project. Now ask how many of them still need it. Most teams can't answer that. Roles get granted during a migration, an incident, or because someone asked on Slack and it was faster to say yes. They never get revoked. Three years later, a developer who left is still in the system. A contractor has Editor access on a project they finished in Q4. A test account from an old integration has permissions nobody remembers approving. This isn't malicious. It's drift. But drift is how breaches happen — and how audits fail. When a DORA or SOC 2 review arrives and you have no access history, no continuous compliance log, and no clear answer for who can do what, the gap between "we thought we were fine" and "we have a problem" closes very fast. Identity isn't a one-time setup. It's a maintenance task that nobody assigns. Solve security. With Revolgy. @googlecloud #GoogleCloud #IAM #IdentitySprawl
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luba luft (@luba_loop) reportedbeen migrating my company onto a new @googlecloud GCP Org this week and it's a terrible experience. Been blocked since Monday due to quota limits and it is IMPOSSIBLE to get in touch with a human about it. I am trying to give you tens of thousands of dollars, help me do it!!!!!!!
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NaoX | Post-Quantum Chain (@NaoXprotocol) reported@rjmuneeb101 @googlecloud Exactly. Migration is the trap door. Building it in from day one just sidesteps the whole problem.
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Garrett Smith (@gsmithw91) reported@googlecloud billing support case 70049182 I have reached out over 36 times over the past three months to get a refund for a error that Google claimed was their fault
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Garrett Smith (@gsmithw91) reported@googlecloud @ThomasOrTK What is the magic number of follow ups and requests someone has to do to get resolution for billing support? Its beyond 30 at this point.
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夏嘉莫察瓦绒 (@minyakonga) reported@googledevs @googlecloud @GoogleDeepMind wtf is that, when gemini 3.5 pro release?
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Gleb Otochkin (@sky_vst) reported@MShteyn5470 @rseroter @googlecloud Out of curiosity - how would you warm up a public global service endpoint? It serves thousands requests per second all the time and you never really know what backend serves your particular request.
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Mikey Pizza (@PizzaBoiPiazza) reported@MLBStats @googlecloud @Mets HANG THE BANNER
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abzal gylymbai (@abzalgylymbai) reported@googlecloud @alcidion Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Can someone please DM me / escalate this?
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