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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
São Paulo, SP 1
Township of Evan, KS 1
Catania, Sicily 1
Guayaquil, Guayas 1
Mexico City, CDMX 1
Chhindwāra, MP 1
Los Angeles, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • teodorio
    teo (@teodorio) reported

    Hey @googlecloud BigQuery web UI is broken in production for every single user and you just bombed my planning presentation. Thanks!

  • csalacat
    Carles Sala (@csalacat) reported

    @googlecloud Can you please stop renaming things arbitrarily? The names might be cool, but not even @GeminiApp keeps up with your branding changes, and I ask it for help navigating the menu maze it gives me outdated routes that still use Vertex AI

  • Aritan_lover
    Aritan (@Aritan_lover) reported

    @googlecloud Dear @Google, I’ve paid a significant amount for your services and now face a serious financial issue. For more than 10 days, I’ve tried to reach a human support agent, but there is no clear way to do so. Please review this urgently and connect me with a specialist.

  • gsmithw91
    Garrett Smith (@gsmithw91) reported

    @googlecloud billing support case 70049182 I have reached out over 36 times over the past three months to get a refund for a error that Google claimed was their fault

  • KleurigD
    KleurigDrieluik (@KleurigD) reported

    @GooglePlayBiz he Google play, why is Developer Support ignoring support questions with detailed technical analysis from @googlecloud Gemini and @Firebase support?

  • aroogle
    Shawn Sully (@aroogle) reported

    @googlecloud @GMapsPlatform @Google I need urgent help with an API billing issue case 73262938

  • bally_kehal
    Bally_AgenticAI (@bally_kehal) reported

    Google's Agent Identity gives each agent a SPIFFE ID and a token bound by mTLS to the runtime that issued it. Steal the credential and it won't replay anywhere else. Shared service accounts for agents were always a placeholder. @googlecloud #AgenticAI #IAM

  • hexmint
    hexmint ✌️ (@hexmint) reported

    Google AI/GCP payments and setting up projects is so confusing. @googlecloud get your **** right.

  • abzalgylymbai
    abzal gylymbai (@abzalgylymbai) reported

    @googlecloud Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Billing ID: 01B3C0-1899D2-F0DA8D.

  • sdrth
    Siddharth Jaiswal (@sdrth) reported

    @Analyticsindiam @googlecloud Your lovable built website is leaking user data. Sent you a DM and Email on 11th. Please fix.

  • Woody2233
    Vincent Defarge (@Woody2233) reported

    @rseroter @googlecloud Identity and registration are a strong foundation. The next challenge is operational context: which service and business outcome can the agent affect, who owns it, and how do we observe or stop it? An agent registry becomes far more useful when it carries that context.

  • TagVinZant
    Tag VinZant (@TagVinZant) reported

    @Railway when are you going to stop using @googlecloud since that seems to be the reason for all your problems?

  • arpraj
    Arpit Rajpurohit (@arpraj) reported

    @googlecloud Guys this is not been solved yet. It has been the worst experience working with your team

  • Derek_Perkins
    Derek Perkins (@Derek_Perkins) reported

    @googlecloud I know you're just a bot, but maybe the AI pipeline will understand this. This is going to backfire for your security, because now I'm going to create static json credentials that never expire to prevent this daily annoyance you've forced on me.

  • shayanrm
    Shayan Mashatian (@shayanrm) reported

    @googlecloud What’s the point of replying to messages here, asking DM you with a case number, to send a auto-reply privately that your case is under review?! We know the cases are under review and the issue is that they are not getting resolved fast enough. Why wasting our time to send the case to you in DM if you have an AI just to send an auto-response to it with no new or valuable information? @sundarpichai

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