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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Guayas 1
Mexico City, CDMX 1
Chhindwāra, MP 1
Los Angeles, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • ffeennddeerr
    Ffeennddeerr (@ffeennddeerr) reported

    Hi @googlecloud @GoogleDevs @Firebase ! My account disabled by mistake (false-positive bot detection) after travel. I'm trapped in a deadlock (SMS code doesn't send/'too many attempts'). Ticket ID: Case 10414028. Can someone please help escalate this? 4 months of work is stuck.

  • ofPowerofWant
    ofPowerofWant (@ofPowerofWant) reported

    @googlecloud Thank you, will construct a breakdown with the affected accounts, screenshots, etc I tried to do this thru chat escalation but it kept looping back to console. It doesn't seem to understand "cant login" and a week ago it saw the accounts & the balance, not that I wasn't primary

  • abzalgylymbai
    abzal gylymbai (@abzalgylymbai) reported

    @googlecloud Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Can someone please DM me / escalate this?

  • edj_FL
    EDJ (@edj_FL) reported

    @MLB @googlecloud @CleGuardians Too bad the Guardians offense is absolutely atrocious

  • TagVinZant
    Tag VinZant (@TagVinZant) reported

    @Railway when are you going to stop using @googlecloud since that seems to be the reason for all your problems?

  • shayanrm
    Shayan Mashatian (@shayanrm) reported

    @googlecloud What’s the point of replying to messages here, asking DM you with a case number, to send a auto-reply privately that your case is under review?! We know the cases are under review and the issue is that they are not getting resolved fast enough. Why wasting our time to send the case to you in DM if you have an AI just to send an auto-response to it with no new or valuable information? @sundarpichai

  • bladeofshanghai
    Mr. Palindrome (@bladeofshanghai) reported

    @googlecloud **** you. I spent years in your ecosystem learning only to be met with the strictest and most impossible to fulfill requirements for GCP billing. Every card I tried failed. **** you. I'm leaving the Google ecosystem rn. They treat people outside US like ****.

  • mdw864
    M (@mdw864) reported

    @googlecloud @GoogleCloudTech do you accommodate customers with disabilities? In case we have problems and need to speak to you? I think I may have to switch to you because @awscloud has not provided accommodations for people with disabilities.

  • bernaridho
    Bernaridho Hutabarat (@bernaridho) reported

    @googlecloud What more do you need? I'm tired of giving repeatedly same information, and Google did not solve it. Are you the customer center staffs are just reshuffled too often?

  • ShinkaIoT
    Shinka - AI (@ShinkaIoT) reported

    @DataChaz @googlecloud making agents guess workflows instead of giving them rails is why they flame out in ****, adk 2.0 locking down the backend is the fix we needed

  • otri
    Aaron Hilton (@otri) reported

    @googlecloud It's worrisome that base level support for the platform is a $29/mo fee. Requiring the use of back-channels like X.

  • guyrleech
    Guy Leech (@guyrleech) reported

    The problem with a home lab and @Azure and @googlecloud access is that I sometimes forget where I've done a particular piece of work. All scripts, etc come back to my laptop & @OneDrive but I was using PS2EXE the other day but cannot remember where but I want to re-use the command line as I'm lazy (had parameters for the version resources)

  • dwepost
    DWE Post (@dwepost) reported

    @googleaccount Dear Google Team, I can’t access my Gmail account. I forgot my password, and the standard recovery options are not working for me. This is my primary account. Please help me recover it as soon as possible. Thank you. @googlechrome @googlecloud help me.

  • 5150Scooter
    Scooter 5150 (@5150Scooter) reported

    @googlecloud Anyone else concerned about the "employees" signing a letter to urge US to slow development of AI? Sounds like it would give China advantage with AI.

  • BlockClaimed
    BlockClaimed🍚 ⛓ (@BlockClaimed) reported

    @onchainantonio @googlecloud Post quantum migration is a trust architecture problem....not merely cryptography

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