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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Tijuana, BCN 2
Noida, UP 1
Capitán Sarmiento, BA 1
Sheridan Park, WA 1
Tequisquiapan, QUE 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • imInforian
    Neeraj Dhiman (@imInforian) reported

    @GoogleWorkspace @googlecloud @googledevs Then the loop started. Every few weeks: • A new support thread is opened • No context from previous discussion • Same questions asked again It’s like starting from scratch… every time. 3/n

  • OZCreative22
    Oscar Zalazar (@OZCreative22) reported

    @googlecloud I have sent 27 emails to the supposed Google Cloud Startups SUPPORT,... none have been answered, I've been waiting for 3 months,...

  • KanoiKrishnav
    Krishnav Kanoi (@KanoiKrishnav) reported

    I need some help from the @googlecloud / @GoogleMapsPlatform team 🙏 I’m a student building a hyper-personalised travel agent for myself and others using Maps + AI. My 300 USD trial credits expired and my prototype is now stuck. My college hasn’t enrolled in the student/education program yet, so I don’t have a way to get new Maps credits right now, but I’m actively pushing them to apply. If anyone from the Google Cloud / Maps startup or education programs could guide me on how to get Maps API credits as a student builder (or the right program to apply to), it would unblock my work. Happy to share the idea, architecture, and progress so far. DMs open.

  • EmcutuJay
    Jay 愛 (@EmcutuJay) reported

    Hey @googlecloud, I accidentally unknowingly ran up charges on Vertex AI without realising the costs and now my account's been sent to collections. I've been trying to reach billing support but can't because the account is closed. Can someone help me out?

  • robweedn
    robweedn (@robweedn) reported

    17 days. 4 msgs. 2 cases. 0 responses. @AWSSupport hasn't even assigned our cases, no responses. Customer for 10+ years. 8 figures in spend. I invest in and advise startups. This experience makes it impossible to recommend building on AWS. @awscloud. Migrating to @googlecloud!

  • 247_NBA_
    NBA 24/7 (@247_NBA_) reported

    @warriors @googlecloud This should have been an easy game for the dubs.. still confused to as how they were 13 points down at some point

  • SarpongThomas10
    Bra kwaku (@SarpongThomas10) reported

    I can think of a lot of use cases for this. Unfortunately I’m on @googlecloud which doesn’t support this natively. @googlecloud 👀

  • indie_hustler
    Mak (@indie_hustler) reported

    Set up a fresh Google Cloud account and spent 3 days configuring Vertex AI just to run Nano Banana 1. It only lets me generate 2 images at a time, with no obvious way to increase quota. No human support and AI support sucks. @googlecloud @GoogleCloud_IN

  • imInforian
    Neeraj Dhiman (@imInforian) reported

    Raising this publicly because private support has failed. I reported a bug in Google Workspace 3–4 months ago. Google acknowledged it as a real issue. Yet, there’s still no resolution. Here’s what actually happened 👇 @GoogleWorkspace @googlecloud @googledevs 1/n

  • z3vios
    Michael Teka (@z3vios) reported

    It might take months to attain compentency in @GoogleCloud, but it will be worth it aye. But not in a dime-a-dozen, garbage outputs kinda way. I been programming before a lot of you were a twinkle in your Father's eye you see. People walk away with value, after encountering me. I listen for a while, and output useful information. My programs solve problems, automate and enhance workflows. No fluff, just the facts. Revenue. Sales. Hold up while I choose one build and go for it.

  • AliAbuhassan
    Ali Abuhassan (@AliAbuhassan) reported

    We are a good @googlecloud partner. We bring them a lot of business. We had over 140k in fraudulent charges on our account in < 20 hours. @Google @googlecloud was unwilling to help. Not much of a partnership. We will take our AI and cloud business elsewhere. Shame

  • fede__repetto
    Fede Repetto (@fede__repetto) reported

    URGENT: One of our production apps is completely DOWN due to an automated suspension on @googlecloud. Thousands of clients affected. Appeal already submitted but we need an urgent escalation. Project ID: alkynterview. Please help! #GCP @GoogleCloudTech @GoogleCloud_LA

  • hanksi
    Hai **** (@hanksi) reported

    Families Support says they can't help because the group is gone. Workspace says they don't handle "personal" accounts. But it was the WORKSPACE tool that broke the Families link! As a NEW paying Business customer, is this the experience I should expect? @sundarpichai @GoogleCloud

  • 63green
    Scott Wallace (@63green) reported

    So, @GoogleCloud scammed me out of $2,900 on an account that hasn't cost more than $2/mo for a year, but now they want another $29 to deign to discuss it with me... **** google cloud. They'll steal from you, and steal more if you want to let them know they're stealing from you.

  • C_Lalitcumar
    Chirag Lalitcumar (@C_Lalitcumar) reported

    The $1B Merck x Google Cloud deal is a massive signal: we’ve moved past "Chatbots" to "Agentic Ecosystems." Merck is deploying Gemini Enterprise across R&D and manufacturing to automate 75k workflows. This is the industrialization of AI. 🧬🤖 #GoogleCloud #GenAI #Biotech

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