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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Florence, SC 1
Noida, UP 3
Little Rock, AR 1
Jewar, UP 1
Montataire, Hauts-de-France 1
Greater Noida, UP 1
Ribeirão Preto, SP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • TheBottaMan
    Botta (@TheBottaMan) reported

    @googlecloud two weeks of no response for my service ticket! Completely locked out of Google cloud console! Please help!

  • orvylft
    Orvyl Tumaneng (@orvylft) reported

    @googlecloud @gcpcloud URGENT: Project on1-271405 — billing was suspended ~30-60 days ago, now restored and paid. Compute Engine instance and persistent disk are gone. Production database data at risk. Please help recover before final deletion. #GCPSupport

  • cyberandy
    Andrea Volpini (@cyberandy) reported

    @VeryWellVersed @googlecloud Something similar happened to me last week. The request came from an Internet Service Provider in Romania that hacked into our Vertex AI account, and burned $13k of tokens for generating videos using Veo 3.1.

  • AeroDaeron
    AeroMoomin 🍵🪶 (@AeroDaeron) reported

    @sammathews @Vikxngr @googlecloud Sam, what the hell are you doing… You really making it harder to support this Org every day …

  • DougWalker9
    Doug W (@DougWalker9) reported

    @googlecloud Delivery service has to have a map feature. Am I wrong?

  • trabea333
    Queanbea333 (@trabea333) reported

    @googlecloud Just what no one needed or asked for. @google please don't release millions of mosquitoes onto the planet. We don't trust you. If you want to help the environment simply stop building data centers.

  • okaditya84
    Aditya Jethani (@okaditya84) reported

    @KunalKSahoo @googlecloud @GooglePayIndia Looks like it. But it'll still take some more catastrophic errors for companies to overturn their layoff decisions which they called as "business requirements" and "team restructuring" Ironically, never felt the need of QAs more than ever. Users = Testers

  • RCM_Doherty
    Maarten de Lange (@RCM_Doherty) reported

    @JustJake Jake, don’t worry too much. It was annoying, but you provide great service and results. Thats not wiped out due to a few hours of disruption. Having said that, it’s just crazy how little @googlecloud cares about its customers, you could consider leaving them on the long run.

  • AshwiniNK21
    Ashwini (@AshwiniNK21) reported

    Attended @googlecloud 's Agentic AI at Work webinar today. Most of it was expected. Demos, roadmaps, enterprise case studies. Then one number stopped me. KPMG rolled out an AI platform to 38,000 employees. 15,000 agents were built. Not by the tech team. By regular employees. People who had a problem, figured out a tool, and just... built something. That's when the whole "agentic AI" framing clicked for me. It's not waiting for engineering to build you something. It's people closest to the problem reaching for whatever works. And the results when that happens? A German insurance company built an agent for customer health queries. 400% usage spike in 3 months. 37% faster response times. Real teams. Real impact. Not a demo. The tooling is now no-code. The barrier is basically gone. What felt like an "oh wow, someday" is starting to feel very close.

  • _oliveiradanilo
    Danilo Oliveira (@_oliveiradanilo) reported

    @shayanrm @googlecloud I think that the big issue with gemini is related with conway law. The need iterate fast, but they are chained with gcp platform.

  • JobbingPsych
    Rash05 (@JobbingPsych) reported

    @googlecloud Stuck in support limbo with @GoogleCloud. Tried to upgrade to deploy our website, but got automated fraud-blocked. It's been 5 days since I uploaded my verification docs to Case #72047300 with zero response. Disappointing customer service. Urgent help needed! @GoogleCloudTech

  • CalebMccombs2
    Caleb Mccombs (@CalebMccombs2) reported

    @googlecloud @googlecloud @GoogleCloudTech Our S-Corp is actively processing enterprise AI workloads on Vertex, but we've been ignored by the Startup Program support queue for over a week (Case #00284484). Who handles escalations? We are evaluating our Azure options if we can't get unblocked.

  • CTOAdvisor
    Keith Townsend (@CTOAdvisor) reported

    To solve my @Antigravity + @GoogleWorkspace billing problem, I moved my billing to a @GoogleCloud project instead. Now to figure out how to reconfigure the CLI to use the GCP Project.

  • Muhammed_Rahif
    Muhammed Rahif (@Muhammed_Rahif) reported

    @googlecloud @Firebase @googledevs We did fill the form u guys provided, but there is no response except a follow up email, and the app is still down, and we helpless just like our app users, and its beeen 13 hours..... Please guys do bring ur attention on this...

  • unpocopaco
    Paco Jones (@unpocopaco) reported

    @sammathews @Vikxngr @googlecloud COACH_BOT.md, ADC.md, SUPPORT.md

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