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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Catania, Sicily 1
Guayaquil, Guayas 1
Mexico City, CDMX 1
Chhindwāra, MP 1
Los Angeles, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • gsmithw91
    Garrett Smith (@gsmithw91) reported

    @googlecloud I have been having a billing issue for 90 days now in which i was charge $3000 improperly. You guys have admitted it but I still haven't received my refund and have had a hard time getting any follow up at all regarding the case. CASE 70049182

  • virajkokane_
    Viraj Kokane (@virajkokane_) reported

    .@GoogleCloud @GoogleStartups @ragingdas We've been blocked for over 2 weeks trying to get a GPU quota approved for our production workloads. Every manual quota request is auto-rejected within seconds, with no explanation. Our assigned account manager has been unavailable for over a week, with no replacement. We've spoken to 3 different sales contacts, shared all requested details multiple times, and followed up repeatedly. Yet no meaningful update. Our platform has paying customers, and our render pipeline is effectively down because we can't provision the GPUs we need. We're not asking for special treatment - just a human review, transparency, and a point of contact who can help resolve this. We joined the Google for Startups program to build, not to spend weeks chasing responses. Can someone from the Google Cloud team please look into this?

  • JDVaghela_
    Jagdish Vaghela (@JDVaghela_) reported

    @googlecloud @GoogleCloudTech I am trying to pay an outstanding balance of INR 233.59 for a suspended billing account (⁠01B796-35FBAB-71B3EA⁠), but the console gives me a "permission denied" error when I try to create a support case. 1/2

  • hostilearsenal
    ram 敵対国家 🇵🇷 (@hostilearsenal) reported

    @googlecloud @googlecloud you literally have to try and build the market you want to be apart of in most cases, but logically we make too many deductions, circles back to the same inherent legal issues with supply. This is all consumerism purely, isolating through reduction.. @briand_mi

  • arpraj
    Arpit Rajpurohit (@arpraj) reported

    @googlecloud Guys this is not been solved yet. It has been the worst experience working with your team

  • LukasPetrasch
    Lukas Petrasch (@LukasPetrasch) reported

    7 months. 20+ status updates. 8 different support reps. Still no decision. That's our experience with @GoogleCloud Billing following a DDoS incident. I'm genuinely starting to question whether this is the standard a cloud provider of this size holds itself to. #GoogleCloud

  • 5150Scooter
    Scooter 5150 (@5150Scooter) reported

    @googlecloud Anyone else concerned about the "employees" signing a letter to urge US to slow development of AI? Sounds like it would give China advantage with AI.

  • sdrth
    Siddharth Jaiswal (@sdrth) reported

    @Analyticsindiam @googlecloud Your lovable built website is leaking user data. Sent you a DM and Email on 11th. Please fix.

  • effiekav
    Effie Kavoura 🔶 (@effiekav) reported

    The next phase of enterprise AI will not be won by the smartest chatbot. It will be won by the systems companies are actually willing to trust with real work. @googlecloud just launched Gemini Enterprise for Legal. Not simply a model for lawyers. A governed agent platform that can review contracts, monitor regulation, research legal issues, draft documents and operate across existing legal systems while inheriting the permissions already in place. That distinction matters. In high stakes industries, intelligence alone is not enough. The AI needs to know what it can access. What it is allowed to do. Which source it used. Where confidentiality boundaries sit. And when a human still needs to make the decision. I think this is where enterprise agents become genuinely interesting. The moat is moving from who has the cleverest model to who can safely connect intelligence to the messy systems where actual work happens.

  • ixen
    Felix (@ixen) reported

    Hi @GoogleCloud. Critical Emergency: My account has been hacked, admin users were changed, and there is a fraudulent runaway cost of over €1M. I already submitted a recovery form but got a 48h delay. Need urgent help to freeze billing immediately.

  • teodorio
    teo (@teodorio) reported

    @googlecloud it's a P0 on chrome while having Google Meets open your Query UI does not allow any typing. It's a web UI issue so I suggest you mark it as a bug and move it to the frontend team

  • Aka_olisa_
    Aka4real (@Aka_olisa_) reported

    @googlecloud Why this matters for Google: Developers and early-stage startups are being forced to migrate to competitors (like AWS, which has introduced local NGN billing support) simply because we cannot physically pay Google.

  • Zoddiacc
    Zodiac (@Zoddiacc) reported

    My app's Google Cloud project got suspended today. Reason: "abusive activity consistent with hijacking." Turns out an API key shipped in the app binary got scraped and someone used it to spin up resources on my project. Already deleted the key, filed an appeal, ticket's just sitting there. App's fully down for users in the meantime. @googlecloud any way to speed this up?

  • curious_meta
    Mehta (@curious_meta) reported

    @BenjaminDEKR @googlecloud has spider web management when it comes to projects, api keys, service accounts, IAM policies (yes people must know all permissions in order to have security jobs). Why they need 4 different api keys? Why antigravity creates apikey without authorization?

  • aochan99_
    Isabella (@aochan99_) reported

    @ixen @googlecloud You can talk to @EllaCoding, support won't help you

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