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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mexico City, CDMX 1
Chhindwāra, MP 1
Los Angeles, CA 1
Florence, SC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • ofPowerofWant
    ofPowerofWant (@ofPowerofWant) reported

    I cannot access @googlecloud, that was your choice. Stop sending me emails for someone elses account that they attached me to... fix it or i will make it a public issue that you are sending me someone elses accounts financial information They had no clue they were delinquent lol

  • bradgessler
    Brad Gessler (@bradgessler) reported

    A big reason is because you can’t sign up for half of the hyperscalers. Today I tried to open an @Azure account today & the anti-bot mechanism was broken. I then tried @googlecloud & adding an address to billing was broken. They just don’t care anymore. 🤷

  • MarizMelo
    Mariz (@MarizMelo) reported

    @googlecloud forcing users into prepaid sucks. Maybe time to look for alternatives to host your #AI product :/

  • muyang14756529
    身是业的根 (@muyang14756529) reported

    @googlecloud @shaunwhite The Trust & Safety team is completely cold & irresponsible. They just sent a generic 48-72hr weekend template while knowing my countdown is in HOURS. Absolute zero empathy for small businesses. Help Ticket 2XWJSBKNPMM7QOD3U5KVHZU5WI! #GoogleCloud @GoogleCloud (2/2)

  • tanikku
    nik (@tanikku) reported

    @sammathews @Vikxngr @googlecloud Yeah shut down the whole org bruh this is so embarrasing

  • T2872727
    Triman Kumar Saha (@T2872727) reported

    @gcloudpartners @googlecloud Urgent!!! I need help my Google Account got disabled by automated AI false positive error... this account is so much important to me and there's no human support.... please help Reference case id- 9-6635000040823

  • Aritan_lover
    Aritan (@Aritan_lover) reported

    @googlecloud Dear @Google, I’ve paid a significant amount for your services and now face a serious financial issue. For more than 10 days, I’ve tried to reach a human support agent, but there is no clear way to do so. Please review this urgently and connect me with a specialist.

  • ffeennddeerr
    Ffeennddeerr (@ffeennddeerr) reported

    Hi @googlecloud @GoogleDevs @Firebase ! My account disabled by mistake (false-positive bot detection) after travel. I'm trapped in a deadlock (SMS code doesn't send/'too many attempts'). Ticket ID: Case 10414028. Can someone please help escalate this? 4 months of work is stuck.

  • govtechnow
    GovTechNow (@govtechnow) reported

    @googlecloud The problem is, the potential rug pull when venture funding dries up and the real cost gets passed on, eventually to the public.

  • wiinksdotcom
    wiinks (@wiinksdotcom) reported

    Been part of @GoogleStartups for almost a year, have not talked to anyone from Google, can't even use the credits becuase @googlecloud compliance flagged the account - just going to remove google oAuth login.

  • vij2288
    Vijith Venkatesh (@vij2288) reported

    Tested @SarvamAI vs @GoogleCloud STT on Kannada. Sarvam won by a mile. Building an app for my mom, she used to write in Kannada and I want to help her do it again. This API is making it possible. Proud of what Indian builders are creating. 🇮🇳 #BuildInPublic #IndianAI

  • cisco_brad
    Brad Bonin (@cisco_brad) reported

    @googlecloud @Gartner_inc Nice recognition. The AI infrastructure space is heating up - execution matters most right now though. Curious how the actual customer deployments play out over the next year or two.

  • MaciejDonajski
    Maciej Donajski (@MaciejDonajski) reported

    Is it just me or @Google and @googlecloud changed something and now I have to log in to gcloud everyday vs once every few months. Similar with oauth I have the full login flow more often than I used to. Is it some new policy or am I imagining it?

  • _sirius93_
    Nandan kumar (@_sirius93_) reported

    @googlecloud Hey Folks, Didn't expect such a quick response from the support team. Basically, I am trying to create a new cluster, very basic, with an e2small node and the us-central region using Terraform. Cluster creation finally failed after 30 mins.

  • muyang14756529
    身是业的根 (@muyang14756529) reported

    Urgent! My business is down because @GoogleCloud suspended project lateral-journey-450812-g7. Live tokens expire in hours, causing permanent data loss. Support escalated but compliance is silent. Need human help for Ticket 2XWJSBKNPMM7QOD3U5KVHZU5WI!

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