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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mexico City, CDMX 1
Chhindwāra, MP 1
Los Angeles, CA 1
Florence, SC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • tanikku
    nik (@tanikku) reported

    @sammathews @Vikxngr @googlecloud Yeah shut down the whole org bruh this is so embarrasing

  • cpinto
    Celso Pinto (@cpinto) reported

    @bradgessler @Azure @googlecloud Yeah it’s been broken for at least a month now

  • makingAISimple
    AIMadeSimple (@makingAISimple) reported

    @googlecloud @AnthropicAI The amount of support Anthropic is able to garner is quite interesting.

  • muyang14756529
    身是业的根 (@muyang14756529) reported

    @googlecloud @shaunwhite Urgent! My business is down because @GoogleCloud suspended project lateral-journey-450812-g7. Live tokens expire in hours, causing permanent data loss. Support escalated but compliance is silent. Need human help for Ticket 2XWJSBKNPMM7QOD3U5KVHZU5WI!

  • T2872727
    Triman Kumar Saha (@T2872727) reported

    @gcloudpartners @googlecloud Urgent!!! I need help my Google Account got disabled by automated AI false positive error... this account is so much important to me and there's no human support.... please help Reference case id- 9-6635000040823

  • ofPowerofWant
    ofPowerofWant (@ofPowerofWant) reported

    @googlecloud Thank you, will construct a breakdown with the affected accounts, screenshots, etc I tried to do this thru chat escalation but it kept looping back to console. It doesn't seem to understand "cant login" and a week ago it saw the accounts & the balance, not that I wasn't primary

  • gsmithw91
    Garrett Smith (@gsmithw91) reported

    @googlecloud I have been having a billing issue for 90 days now in which i was charge $3000 improperly. You guys have admitted it but I still haven't received my refund and have had a hard time getting any follow up at all regarding the case. CASE 70049182

  • strategem360
    Strategem360 (@strategem360) reported

    Google Cloud outage hits India: Fire in a third-party data center triggered full shutdown. Services disrupted for users across the region. Google investigating and working on failover. #GoogleCloud #CloudOutage

  • sophielifts_s
    soph pls (@sophielifts_s) reported

    @googlecloud what happens when the agent hallucinates a network config

  • JoelFickson
    J O E L ▲ (@JoelFickson) reported

    I need to share my horrible experience with @googlecloud and their lack of support in resolving an issue that's been sitting since April. And how someone from support decided to close the case without resolving it.

  • swarminged
    swarmsy (@swarminged) reported

    @trythreews @googlecloud This is Google looking at thousands of Web3 projects, vetting them, and deciding which ones deserve the top tier of their support. We are one of them, months into existence.

  • cisco_brad
    Brad Bonin (@cisco_brad) reported

    @googlecloud @Gartner_inc Nice recognition. The AI infrastructure space is heating up - execution matters most right now though. Curious how the actual customer deployments play out over the next year or two.

  • Ferbin08
    Ferbin (@Ferbin08) reported

    @nvidia @googlecloud Apple Intelligence running on third-party data centers now. The infrastructure layer got decoupled from the software. Pretty standard move for a scaled service, but Apple's been locked down until now.

  • otri
    Aaron Hilton (@otri) reported

    @googlecloud It's worrisome that base level support for the platform is a $29/mo fee. Requiring the use of back-channels like X.

  • iC
    clive boulton (@iC) reported

    @jonerp @googlecloud Salesforce CRM ushered in the biz developer to customize becuz UX for online self-service has far more users. ERP is more complex and seems well suited for AI builders to repeat a similar capability. SAP's ABAP cloud & developer extensibility: on-stack custom logic built for AI?

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