Google Cloud Outage Map
The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Cloud users affected:
Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Montataire, Hauts-de-France | 1 |
| Greater Noida, UP | 1 |
| Ribeirão Preto, SP | 1 |
| Tijuana, BCN | 2 |
| Noida, UP | 1 |
| Capitán Sarmiento, BA | 1 |
| Sheridan Park, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Cloud Issues Reports
Latest outage, problems and issue reports in social media:
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A Shah (@Arun1Shah) reportedHi @googlecloud @GoogleCloudTech , I have been waiting 18 days just to change the billing account on my Developer Program profile to access my Gen AI credits. Support keeps merging my tickets with zero resolution or ETA. Can someone please escalate Ticket #4857482?
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MR.LE (@MR11LE) reported@googlecloud @GoogleCloudTech The 'All hands on deck' promise was a lie. @GoogleCloudTech, your chat support is now officially REFUSING to bring in a supervisor, claiming 'email is the only channel' after 158 hours of downtime. You admit the error (False Positive) 🤡💩🤡💩
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Diljot Mutti (@DiljotMutti) reportedtrying to setup paid support for @googlecloud for more than an hour so that i can have actual support for my issue > paid support requires organization > organization requires something called cloud identity > cloud identity docs suggest go to Billing > Buy or upgrade. But there is no "Buy or upgrade" button 😐
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Pedja Drazic (@PedjaDrazic) reported@googlecloud Freedom to choose models is only useful if you know what you're optimizing for. Most teams don't. That's not a vendor problem. It's a workflow problem.
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Chen Avnery (@MindTheGapMTG) reported@googlecloud $750M to help people build agents. Almost none of it will fund the constraint and audit layers that stop those agents from going rogue at 3am. The bottleneck was never creation. It's governance after deployment.
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Eddie Morgan (@morganewart9) reported@VodafoneGroup @VodafoneBiz @googlecloud I can’t access my broadband account as I forgot my password, I was sent a link to reset my password and when I get to entering a new password I’m told that the new ones I’ve entered do not match!! But they are both identical. Please can you help?
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Malik umar (@malik850393) reported"This is a ridiculous response, @GoogleCloud. How can I 'link an active billing account' when your system is REJECTING every valid card I try to add (Error OR_BACR2_31)? Your automated system is blocking the very setup required to access support.
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lil_mosey_total_rockstar 🎸 (@TotalLil_m0sey) reported@googlecloud vertex api is so *** compared to open ai api its not even close i ******* hate using vertex api and ur documentation sucks
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Ali Abuhassan (@AliAbuhassan) reportedWe are a good @googlecloud partner. We bring them a lot of business. We had over 140k in fraudulent charges on our account in < 20 hours. @Google @googlecloud was unwilling to help. Not much of a partnership. We will take our AI and cloud business elsewhere. Shame
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olifog (@fogelin) reported@andy_pavlo @googlecloud @CMUDB never felt more jealousy for an undergrad course
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0xRiver (@0xRiver8) reported@radiancebrr @trythreews @googlecloud i rmrb when i helped nuit launch way back and now there partnered with yc but also most of the people trenching now dont rly know **** about tech or care but i could see tree going crazy
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Oscar Zalazar (@OZCreative22) reported@googlecloud I have sent 27 emails to the supposed Google Cloud Startups SUPPORT,... none have been answered, I've been waiting for 3 months,...
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Lorenzo r4 (@mol44445) reported@McLarenF1 @googlecloud FIX ******* LANDO CAR
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Carolina Milanesi (@caro_milanesi) reportedApple getting airtime at @googlecloud Next as a Gemini customer is notable enough. @ThomasOrTK naming Apple as the company that picked Gemini to power the new Siri made it land harder. Google won a marquee customer and reminded everyone in the room that the most anticipated Apple feature this year runs on Google.
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Chirag Lalitcumar (@C_Lalitcumar) reportedThe $1B Merck x Google Cloud deal is a massive signal: we’ve moved past "Chatbots" to "Agentic Ecosystems." Merck is deploying Gemini Enterprise across R&D and manufacturing to automate 75k workflows. This is the industrialization of AI. 🧬🤖 #GoogleCloud #GenAI #Biotech