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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
São Paulo, SP 1
Township of Evan, KS 1
Catania, Sicily 1
Guayaquil, Guayas 1
Mexico City, CDMX 1
Chhindwāra, MP 1
Los Angeles, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • jakob_btc
    Jakob (@jakob_btc) reported

    The privacy paradox of the AI era is that utility requires intimacy. To make an AI agent genuinely useful, you have to give it access to proprietary context: internal knowledge, emails, code, workflows. Generic data does not get you very far. So what happens to privacy when hiding the data is no longer realistic? My view is that the privacy stack is shifting from data redaction to verifiable processing. Three major shifts happening right now: 1. Confidential AI at Scale: We’re moving past relying on corporate promises. @googlecloud recently rolled out Confidential G4 VMs with NVIDIA Blackwell GPUs. The tech is mainstreaming. With hardware-based Trusted Execution Environments, your knowledge base is encrypted in memory while the model processes it. Even the cloud provider can’t peek 2. End-to-End Prompt Encryption: Infinite AI memory is a privacy nightmare. The next wave of tools will use localized, cryptographic session gates. Google again recently open-sourced Prompt Encryption SDKs to tackle this problem, establishing a secure channel that keeps data encrypted from the client all the way until it hits the secure chip, before the session vanishes 3. Local Middleware & Edge SLMs: Instead of sending everything blindly to centralized frontier models, enterprises are routing data through local semantic firewalls The bottom line: You will feed AI everything it needs to know, but the tech stack will make sure the vendor never actually "learns" or retains a single byte of it.

  • virajkokane_
    Viraj Kokane (@virajkokane_) reported

    .@GoogleCloud @GoogleStartups @ragingdas We've been blocked for over 2 weeks trying to get a GPU quota approved for our production workloads. Every manual quota request is auto-rejected within seconds, with no explanation. Our assigned account manager has been unavailable for over a week, with no replacement. We've spoken to 3 different sales contacts, shared all requested details multiple times, and followed up repeatedly. Yet no meaningful update. Our platform has paying customers, and our render pipeline is effectively down because we can't provision the GPUs we need. We're not asking for special treatment - just a human review, transparency, and a point of contact who can help resolve this. We joined the Google for Startups program to build, not to spend weeks chasing responses. Can someone from the Google Cloud team please look into this?

  • Abdalla_Nangere
    Abdullahi Adam Usman (@Abdalla_Nangere) reported

    Guys, I am overjoyed as @googlecloud just waived the $101.40 billing charge on my API usage from last month! After making my initial post, Google Cloud reached out to my DMs and asked for details. I explained that I was using the Vertex AI @GeminiApp API in @antigravity, believing the usage was well within my free promotional credits. However, I unexpectedly received a billing invoice of around $101.40, which led to our billing account being suspended and our backend going down because there were no funds in my bank account to cover it. I was guided by a helpful customer support agent who provided a form, and after filling it out, my case was forwarded to a dedicated billing specialist named Carms. After a series of emails over two days, the ever-friendly specialist informed me that Google approved a waiver for the entire charge out of support for our startup, while their engineering team continues to investigate what caused the token spikes in the first place. Shortly after, I received an official reinstatement email from Google, and our backend and production services were immediately restored. I honestly never expected such care, empathy, and leniency from a global tech giant, and Carms' final message genuinely touched me. Thank you, Google, for everything!

  • gsmithw91
    Garrett Smith (@gsmithw91) reported

    @googlecloud @ThomasOrTK can someone help me get some accountability for a $3118.19 refund that I have been waiting 93 days for ?

  • 5150Scooter
    Scooter 5150 (@5150Scooter) reported

    @googlecloud Anyone else concerned about the "employees" signing a letter to urge US to slow development of AI? Sounds like it would give China advantage with AI.

  • RimpleMalik
    Rimple (@RimpleMalik) reported

    @googlecloud @GoogleCloud_IN Need urgent help. We have raised a P1 case for quota increase. No one is answering the call. Need to get our Persistent Disk SSD Quota updated. Case number for reference: 73964507. We even bought enhanced support plan for this. Very disappointing.

  • PizzaBoiPiazza
    Mikey Pizza (@PizzaBoiPiazza) reported

    @MLBStats @googlecloud @Mets HANG THE BANNER

  • csalacat
    Carles Sala (@csalacat) reported

    @googlecloud Can you please stop renaming things arbitrarily? The names might be cool, but not even @GeminiApp keeps up with your branding changes, and I ask it for help navigating the menu maze it gives me outdated routes that still use Vertex AI

  • Ohhboyyyy_
    Ohhboyyyy (@Ohhboyyyy_) reported

    @MLB @googlecloud @CleGuardians These umpires are ******* horrible watching theses games is so bad it seem like hitters get 5 strikes and the strike zone the size of a baseball card cause strikes and getting called for ***** and teams are scoring when they should of been out the inning

  • JoelFickson
    J O E L ▲ (@JoelFickson) reported

    I need to share my horrible experience with @googlecloud and their lack of support in resolving an issue that's been sitting since April. And how someone from support decided to close the case without resolving it.

  • hexmint
    hexmint ✌️ (@hexmint) reported

    Google AI/GCP payments and setting up projects is so confusing. @googlecloud get your **** right.

  • Mad_as_Hel
    Howard Beale (@Mad_as_Hel) reported

    @googlecloud Good, because they need help !

  • Ai_Trend_
    Ai Trend (@Ai_Trend_) reported

    Your agent memorized the training environment, leading to production failures. EnvHarness solves this with a 200-line wrapper and an LLM that designs your curriculum. 🎯 The static trap: Most RL agents overfit to training. New observations or slightly different physics cause catastrophic failure. EnvHarness treats this as an environment bug, not an agent one. 🔧 How it works: EnvRigger, an LLM designer, analyzes your base environment and generates perturbation strategies like noise injection, parameter drift, and scenario mutation. The wrapper applies these dynamically during training. 📈 Results on real benchmarks: We saw a 9.0 point improvement on held-out tasks and nearly 10% faster convergence. These are not synthetic gains; they're on standard agent benchmarks reported in RL papers. 💰 Cost of doing nothing: You're either hand-designing robustness (slow, expensive, incomplete) or accepting brittle agents. EnvHarness is Apache-2.0, plugs into existing stacks, and avoids technical debt and accuracy costs. Stop training agents that fail when it matters. The wrapper ships today. #ReinforcementLearning #AIAgents #GoogleCloud

  • RfSharko
    Raf (@RfSharko) reported

    @googlecloud @everlaw You're losers and your models sucks. Months ago I thought you were gonna catch up or even beat Claude and ChatGPT but it turns you are lacking skills and R&D. What a disappointment

  • dick41259892
    Caffeinated Acrimony (@dick41259892) reported

    @googlecloud Pajeet ceo? No thanks. The software is for sure total ****.

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