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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
São Paulo, SP 1
Township of Evan, KS 1
Catania, Sicily 1
Guayaquil, Guayas 1
Mexico City, CDMX 1
Chhindwāra, MP 1
Los Angeles, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • abzalgylymbai
    abzal gylymbai (@abzalgylymbai) reported

    @googlecloud Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Can someone please DM me / escalate this?

  • ramiakeela
    Rami (@ramiakeela) reported

    Today, @NeraSystems and @googlecloud are announcing partnership. Regulated orgs can now run @GeminiApp on their most sensitive data, client financials, patient records, proprietary datasets, without ever exposing it to the model. The LLM gets the query. It never gets the data.

  • SippiSharma
    Surinder Sharma (@SippiSharma) reported

    We're a small business using Gemini API through @GoogleCloud & received an unexpected charge we haven't been able to verify. Billing support wasn't able to investigate further & we haven't found a way to reach tech support. Help! #GoogleCloudSupport #SmallBusiness @ThomasOrTK

  • BLachance63436
    Bernard Lachance (@BLachance63436) reported

    @googlecloud No I doid not but my maternal grandmother was the most evil ***** on the planet. When she died no one came to her funeral papa her hisnad had over 100 mourners her jsy us poor ***** that werr family

  • a8hi_b
    Abhi Balijepalli (@a8hi_b) reported

    @googlecloud Trying to get a hold of you guys, hitting quotas and having outages. Plz help.

  • effiekav
    Effie Kavoura 🔶 (@effiekav) reported

    The next phase of enterprise AI will not be won by the smartest chatbot. It will be won by the systems companies are actually willing to trust with real work. @googlecloud just launched Gemini Enterprise for Legal. Not simply a model for lawyers. A governed agent platform that can review contracts, monitor regulation, research legal issues, draft documents and operate across existing legal systems while inheriting the permissions already in place. That distinction matters. In high stakes industries, intelligence alone is not enough. The AI needs to know what it can access. What it is allowed to do. Which source it used. Where confidentiality boundaries sit. And when a human still needs to make the decision. I think this is where enterprise agents become genuinely interesting. The moat is moving from who has the cleverest model to who can safely connect intelligence to the messy systems where actual work happens.

  • gsmithw91
    Garrett Smith (@gsmithw91) reported

    @googlecloud @ThomasOrTK What is the magic number of follow ups and requests someone has to do to get resolution for billing support? Its beyond 30 at this point.

  • hostilearsenal
    ram 敵対国家 🇵🇷 (@hostilearsenal) reported

    @googlecloud @googlecloud you literally have to try and build the market you want to be apart of in most cases, but logically we make too many deductions, circles back to the same inherent legal issues with supply. This is all consumerism purely, isolating through reduction.. @briand_mi

  • NanallyCollin
    Nanally Collins (@NanallyCollin) reported

    If Discord still hasn’t given me my account back, by September 3, I will involve @googlecloud for a termination of service provided to Discord, Inc. @discord @discord_support will be reported for Facilitating Illegal Activities.

  • MaciejDonajski
    Maciej Donajski (@MaciejDonajski) reported

    Is it just me or @Google and @googlecloud changed something and now I have to log in to gcloud everyday vs once every few months. Similar with oauth I have the full login flow more often than I used to. Is it some new policy or am I imagining it?

  • DeportesEnjoyr
    AndrewFreidmanEnthusiast (@DeportesEnjoyr) reported

    @MLB @googlecloud All the sudden he's hitting homers again. Cheating ****.

  • abzalgylymbai
    abzal gylymbai (@abzalgylymbai) reported

    @googlecloud @mirendil @nvidia Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Billing ID: 01B3C0-1899D2-F0DA8D.

  • der_chuddie
    𝔇𝔢𝔯 ℭ𝔥𝔲𝔡 (@der_chuddie) reported

    Any lawyer on X? I'd like to propose a CAL against @googlecloud @awscloud and @Azure for not enforcing basic outgoing request filtering and wasting everybody resources with the scanning of .***, .env, and wordpress plugins which represents 99% of the bad traffic.

  • Aka_olisa_
    Aka4real (@Aka_olisa_) reported

    @googlecloud Lack of a Pre-paid Wallet / Top-up Model: Google Cloud operates exclusively on an automated post-paid auto-debit system. Without 3D-Secure/OTP authorization support for recurring international charges, legitimate automated payments fail, triggering account termination.

  • usman_basheers
    Usman Bashir (@usman_basheers) reported

    @DataChaz @googlecloud The 50% token cut is nice, but the failure mode I keep hitting is agents retrying the whole workflow instead of just the failed step. Does ADK 2.0 fix that granularity, or just the guessing part?

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