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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mexico City, CDMX 1
Chhindwāra, MP 1
Los Angeles, CA 1
Florence, SC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • muyang14756529
    身是业的根 (@muyang14756529) reported

    @googlecloud @lovart_ai Urgent! My business is down because @GoogleCloud suspended project lateral-journey-450812-g7. Live tokens expire in hours, causing permanent data loss. Support escalated but compliance is silent. Need human help for Ticket 2XWJSBKNPMM7QOD3U5KVHZU5WI!

  • wiinksdotcom
    wiinks (@wiinksdotcom) reported

    Been part of @GoogleStartups for almost a year, have not talked to anyone from Google, can't even use the credits becuase @googlecloud compliance flagged the account - just going to remove google oAuth login.

  • Blonde_kitty_x
    Goddess Kitty ✨ (@Blonde_kitty_x) reported

    @floraai @Google @googlecloud Never got a response regarding how censored flora is - for example, is bikini okay?

  • therealZOAT
    Zachary Rand (@therealZOAT) reported

    @testingcatalog My company's Gemini Enterprise UI never looks like what you or @googlecloud post.

  • ffeennddeerr
    Ffeennddeerr (@ffeennddeerr) reported

    Hi @googlecloud @GoogleDevs @Firebase ! My account disabled by mistake (false-positive bot detection) after travel. I'm trapped in a deadlock (SMS code doesn't send/'too many attempts'). Ticket ID: Case 10414028. Can someone please help escalate this? 4 months of work is stuck.

  • Bettimoe
    Mark Thompson (@Bettimoe) reported

    $GOOGL reported the most profitable quarter in Alphabet’s history with $112.1B in net income. But investors should not treat that as $112.1B in operating profit. Most of the headline number came from unrealized gains in Alphabet’s equity portfolio, likely driven largely by investments such as $SPCX and Anthropic. The market was right to look beyond that headline. What may be getting overlooked is Google Cloud’s $514B backlog and the fact that demand continues to outpace available capacity. That is why Alphabet is spending so aggressively—and why quarterly free cash flow fell to negative $5.9B. The investment gains created the record profit. The Cloud backlog could create the longer-term opportunity. Those are two very different things. #GOOGL #GoogleCloud #TechStocks

  • ham_basshogg
    The AI Automation Agency (@ham_basshogg) reported

    Be very careful about which IDE and tech stack you choose when building out workflows and apps. @googlecloud @AskGoogleCloud @antigravity make sure you check out their customer service and don’t assume that one exists.

  • sophielifts_s
    soph pls (@sophielifts_s) reported

    @googlecloud what happens when the agent hallucinates a network config

  • cyberandy
    Andrea Volpini (@cyberandy) reported

    @VeryWellVersed @googlecloud Something similar happened to me last week. The request came from an Internet Service Provider in Romania that hacked into our Vertex AI account, and burned $13k of tokens for generating videos using Veo 3.1.

  • ajoshi31
    atul joshi (@ajoshi31) reported

    @GoogleCloud @GoogleCloud_IN @googleclod It's disappointing to see a startup application stuck for weeks with no ownership. Since June 12, every follow-up has resulted in the same response: "please wait 2 business days." No ETA. No decision. No accountability. I've already delayed our infrastructure rollout because of this. If there's still no resolution by this week, we'll migrate to other provider. Timeline: • June 12: Application submitted • Multiple follow-ups over 3+ weeks • Repeated "wait 2 business days" • Support apologized for the delays • Call scheduled, but no follow-up afterward

  • dick41259892
    Caffeinated Acrimony (@dick41259892) reported

    @googlecloud Pajeet ceo? No thanks. The software is for sure total ****.

  • Revolgy
    Revolgy (@Revolgy) reported

    Nothing changed. That's the problem. An idle environment nobody noticed running for six months. A staging server promoted to **** and forgotten. A license for a person who left the company in February. A BigQuery job running every hour. Nobody knows why. Finance asks why costs went up. Engineering says nothing changed. Both are right. The bill isn't lying. You just can't see what's inside it. Cutting the number is the easy part once you know what you're actually running. Most teams don't know. They find out when the invoice arrives and work backwards from there. We build visibility first. Cost follows. Solve cost. With Revolgy. @googlecloud #GoogleCloud #Revolgy #ManagedServices

  • ParagBatham
    Parag Dher Sare Paise Wala (@ParagBatham) reported

    @GoogleCloud I need urgent help with a disputed Google Cloud billing charge. I've tried getting through Google Cloud Billing Support, but the automated assistant won't connect me with a human. Please help me get this escalated to a billing specialist. I can provide the details

  • ham_basshogg
    The AI Automation Agency (@ham_basshogg) reported

    Everyone should know how @AskGoogleCloud and @googlecloud have no problems screwing up your project and then trying to charge you for it and then shutting you down. #googlecloud has zero customer servise

  • arpraj
    Arpit Rajpurohit (@arpraj) reported

    @googlecloud Guys this is not been solved yet. It has been the worst experience working with your team

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