Google Cloud Outage Map
The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Cloud users affected:
Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Noida, UP | 2 |
| Jewar, UP | 1 |
| Montataire, Hauts-de-France | 1 |
| Greater Noida, UP | 1 |
| Ribeirão Preto, SP | 1 |
| Tijuana, BCN | 2 |
| Capitán Sarmiento, BA | 1 |
| Sheridan Park, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Cloud Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Guy (@sean63491) reported@googlecloud Trust & Safety appeal stalled >1 week (ID: UTR 3SJ N7E NJN TET HZR XFH VWK R4). Local code is secured, but I'm blocked from revoking compromised keys in the console until the suspension is lifted. Please help escalate!
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B1oodRain 🇺🇸🦅 (@b1oodrain) reported@googlecloud @HomeDepot ah makes sense now why the homedepot site sucks. its hosted by google.
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Dsg 🎨 (@dsgaert) reported@MLB @googlecloud Burns was dealing 😤 Five scoreless with seven punchouts in his first start is a statement. If he keeps that kind of command and stuff, he’s going to be a real problem all season 🔥
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inc.fun (@incdotfun) reported@SolanaSensei @googlecloud it's super cool to see this unlocking so many use cases for agents - from selecting the service to paying for it...all frictionless
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Ralph Nas (@unrealpixels) reported@googlecloud just fix y our CLI, its unusable.
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Andre MR (@AndreMR) reported@googlecloud is this a parody account? am i really reading a GOOGLE service account talking about open ai things?
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Pestilent Worm (Fired everyone) (@Rude_Jenkins) reported@googlecloud **** YOU GET RID OF THE **** MLB TV AD
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Hollywood Magazine (@hollywoodmgz) reported@mrjosephbonner @googlecloud We will cover this too Joseph. Don't stop helping people. Jealousy is evil and demons will never win. They have already lost.
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Tampo (quant) (@tomslick88) reported@googlecloud copying out a system diagram makes this look way more formal than it really is actually feels like they finally solved the glue code problem
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Jason Newton (@sleep_deprivado) reported@GoogleDeepMind @googlecloud hey @sundarpichai put together an application for android that uses ai - don't ask an llm or ping anybody who put it together. When you come back from that, fire the heads of product responsible for the mess and consolidate firebase, vertex ai, gemini api, google ai studio, bad
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MECH AI (@mech_app) reported@googlecloud URGENT ESCALATION: CRITICAL PRODUCTION OUTAGE – DAY 3 I am requesting an immediate status update and escalation of this ticket. We have been waiting 3 days for a resolution to a backend Google billing desync bug, and this is causing catastrophic damage to our business. To be absolutely clear, the API failure ("No available credits") is a verified bug on Google's end regarding our Tier 3 Post-Pay linkage. I have completely exhausted all possible client-side workarounds, including creating a brand new GCP project to force a fresh billing link. Nothing works. Business Impact Metrics: Downtime: 72+ hours of complete disruption to our core application feature (wiring diagrams). User Impact: Over 30,000 Daily Active Users (DAU) are currently affected and locked out of the service. Direct Revenue Loss: We have already processed over 20 canceled user subscriptions directly citing this disruption, and our support inbox is flooded with angry customers. Account Value & Next Steps: My companies have spent thousands of dollars annually on Google Cloud over the last two years, in addition to spending multiple thousands of dollars every single month on Google Ads. If this backend bug is not manually overridden or fixed today, I will be forced to immediately migrate our application to a different AI provider. Furthermore, due to the severe lack of operational reliability and support response, we will begin the process of pulling all of our business and infrastructure entirely out of the Google ecosystem. We cannot operate with a provider where a backend billing bug causes multi-day production outages. Please escalate this to an Engineering Lead or a Technical Account Manager immediately and provide a status update today.
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Miten Solanki (@MitenSolanki24) reportedSo google cloud just quietly dropped the API usage from free trial credits, resulting in disruped services today, been just fire fighting the whole scenario from last 3hrs. The worst part of this situation was there wasn't a single number i can call @googlecloud @GoogleCloud_IN
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Marlize Holtzhausen (@Marlize911) reported@googlecloud made a partial payment, reached the limit, transfer funds to make another payment, transfer message: 2-4 days to clear. Asked for support, not getting help. We are running an emergency service on GCP, critical to get support. case number 69742643
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Fede Repetto (@fede__repetto) reportedURGENT: One of our production apps is completely DOWN due to an automated suspension on @googlecloud. Thousands of clients affected. Appeal already submitted but we need an urgent escalation. Project ID: alkynterview. Please help! #GCP @GoogleCloudTech @GoogleCloud_LA
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Vinay (@iVinay) reportedVibe coded with @claudeai. Not just prompt-and-pray. Had to actually learn OIDC for service-to-service auth, why Cloud Tasks is the right retry layer, and a handful of @googlecloud footguns I would've hand-waved 6 months ago as a non-technical person.