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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Guayas 1
Mexico City, CDMX 1
Chhindwāra, MP 1
Los Angeles, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • ParagBatham
    Parag Dher Sare Paise Wala (@ParagBatham) reported

    @GoogleCloud I need urgent help with a disputed Google Cloud billing charge. I've tried getting through Google Cloud Billing Support, but the automated assistant won't connect me with a human. Please help me get this escalated to a billing specialist. I can provide the details

  • SouthernGal918
    Boomer Socialist ☭ 🍉#AntiWar (@SouthernGal918) reported

    @Humana @googlehealth @googlecloud Can't login to your website. Not sending verification code.

  • Zoddiacc
    Zodiac (@Zoddiacc) reported

    My app's Google Cloud project got suspended today. Reason: "abusive activity consistent with hijacking." Turns out an API key shipped in the app binary got scraped and someone used it to spin up resources on my project. Already deleted the key, filed an appeal, ticket's just sitting there. App's fully down for users in the meantime. @googlecloud any way to speed this up?

  • RimpleMalik
    Rimple (@RimpleMalik) reported

    @googlecloud @GoogleCloud_IN Need urgent help. We have raised a P1 case for quota increase. No one is answering the call. Need to get our Persistent Disk SSD Quota updated. Case number for reference: 73964507. We even bought enhanced support plan for this. Very disappointing.

  • adelbucetta
    Adel Bucetta (@adelbucetta) reported

    @googlecloud the honest answer is that many companies think they can just bolt ai on top of their existing data mess, but it's not that simple. you need a robust data strategy from day one to support autonomous agents.

  • gsmithw91
    Garrett Smith (@gsmithw91) reported

    @googlecloud @ThomasOrTK What is the magic number of follow ups and requests someone has to do to get resolution for billing support? Its beyond 30 at this point.

  • muyang14756529
    身是业的根 (@muyang14756529) reported

    Urgent! My business is down because @GoogleCloud suspended project lateral-journey-450812-g7. Live tokens expire in hours, causing permanent data loss. Support escalated but compliance is silent. Need human help for Ticket 2XWJSBKNPMM7QOD3U5KVHZU5WI!thanks

  • KatSpyroMacD
    Kat MacSpyro (@KatSpyroMacD) reported

    @googlecloud Unless you can #BringValkoBack I'm not interested. I genuinely don't think there's anything you can do to help me.

  • 63green
    63green (@63green) reported

    Another day, another need to 'unsubscribe' from @googlecloud marketing emails. This is why I've fully removed myself from all things @Google - they treat everyone with complete contempt, refuse to honor preferences, and are happy to **** you as a customer at every opportunity.

  • otri
    Aaron Hilton (@otri) reported

    Hey @googlecloud , would love to self serve removing mystery "My First Project" projects, but seems there's no way to do that. And I can't reach out to anyone about your buggy management interfaces that are breaking down all over the place. This is sooooo bad. 🤬

  • der_chuddie
    𝔇𝔢𝔯 ℭ𝔥𝔲𝔡 (@der_chuddie) reported

    Any lawyer on X? I'd like to propose a CAL against @googlecloud @awscloud and @Azure for not enforcing basic outgoing request filtering and wasting everybody resources with the scanning of .***, .env, and wordpress plugins which represents 99% of the bad traffic.

  • _sirius93_
    Nandan kumar (@_sirius93_) reported

    @googlecloud Hey Folks, Didn't expect such a quick response from the support team. Basically, I am trying to create a new cluster, very basic, with an e2small node and the us-central region using Terraform. Cluster creation finally failed after 30 mins.

  • dick41259892
    Caffeinated Acrimony (@dick41259892) reported

    @googlecloud Pajeet ceo? No thanks. The software is for sure total ****.

  • thecodemarathon
    Prashanth Vaidya (@thecodemarathon) reported

    @GoogleCloud_IN @googlecloud Have DMed, please include the reason why a verification failed rather than asking the customer to redo the verification blindly again and again!

  • Bettimoe
    Mark Thompson (@Bettimoe) reported

    $GOOGL reported the most profitable quarter in Alphabet’s history with $112.1B in net income. But investors should not treat that as $112.1B in operating profit. Most of the headline number came from unrealized gains in Alphabet’s equity portfolio, likely driven largely by investments such as $SPCX and Anthropic. The market was right to look beyond that headline. What may be getting overlooked is Google Cloud’s $514B backlog and the fact that demand continues to outpace available capacity. That is why Alphabet is spending so aggressively—and why quarterly free cash flow fell to negative $5.9B. The investment gains created the record profit. The Cloud backlog could create the longer-term opportunity. Those are two very different things. #GOOGL #GoogleCloud #TechStocks

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