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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Greater Noida, UP 1
Ribeirão Preto, SP 1
Tijuana, BCN 2
Noida, UP 1
Capitán Sarmiento, BA 1
Sheridan Park, WA 1
Tequisquiapan, QUE 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • robweedn
    robweedn (@robweedn) reported

    17 days. 4 msgs. 2 cases. 0 responses. @AWSSupport hasn't even assigned our cases, no responses. Customer for 10+ years. 8 figures in spend. I invest in and advise startups. This experience makes it impossible to recommend building on AWS. @awscloud. Migrating to @googlecloud!

  • briancheong
    Brian Cheong (@briancheong) reported

    @SumanShubhangi @googlecloud @GoogleCloud_IN I think the MCP SDK transport work moved to repo/issues rather than that PR. If you want gRPC now, a thin proxy that maps gRPC to stdio/HTTP is probably the lowest-friction path.

  • FlightTraceData
    FlightTrace (@FlightTraceData) reported

    Hi @googlecloud — small-startup founder here. Hoping someone can help me get a goodwill billing case reviewed independently. I migrated all production work to a new GCP project in Aug 2025 but unknowingly kept paying $1,145 over 8 months for orphaned infrastructure on the old project that nobody touched (INFORMATION_SCHEMA confirms zero human queries in 6 months — only service-account cron jobs from a previous contractor). Discovered it last week, immediately started shutdown. Filed billing case 68753401 today. Tier-1 declined citing an unrelated prior credit from earlier in 2025. Would really appreciate a senior review — I'm an active customer (over$1,000 spent and the spend is growing monthly) not asking for anything other than a fair look at the merits of this specific incident. Happy to DM full details. Thanks for any help. 🙏

  • 63green
    63green (@63green) reported

    Me: “@googlecloud sucks donkey *****.” @X: “Here’s 400 ads for Google Cloud!” This app sucks.

  • ShadowTagAI
    ShadowTagAI (@ShadowTagAI) reported

    @googlecloud Our @GoogleCloudTech hosted security, redundant server locations, and native tech support translate to zero downtime for our product in your firm or business. DM’s are open and the website is live.

  • Mazen_AIEx
    مازن وذكاء الآلات (@Mazen_AIEx) reported

    @rseroter @googlecloud Agent "skills" look like modular libraries for LLM agents: load expertise only when needed, avoid context bloat, keep tokens and costs down. Feels like the early software architecture layer for scalable agent ecosystems.

  • skyline991gt3
    skylineGT3 (@skyline991gt3) reported

    Update: @googlecloud publicly replied saying they'd look into it, asked me to DM them case details, then went silent for 5 days after two follow-ups. Still no resolution. 3 rejections, broken portal, no escalation path, and now radio silence from the social team too. At this point I've exhausted every channel. Anyone at Google able to help?

  • EntropyChase
    Entropy☃️Chase (@EntropyChase) reported

    @NeuroTechnoWtch My article makes the simple point that LLMs are built by training a neural network to detect patterns in how vectors appear in its training data, and using them to predict the next vector. That's a fact that's in all the training docs, you can see it on GoogleCloud.

  • RxFinderArpit
    Er. Arpit (@RxFinderArpit) reported

    Dear @googlecloud @GoogleCloudTech @GoogleCloud_IN — our production environment has been suspended despite no security breach (proxies in place; no public exposure of keys on the frontend). Appeals remain unanswered, and the outage is impacting users. Request urgent assistance.

  • OZCreative22
    Oscar Zalazar (@OZCreative22) reported

    @googlecloud I have sent 27 emails to the supposed Google Cloud Startups SUPPORT,... none have been answered, I've been waiting for 3 months,...

  • Baseerk24391533
    Baseer khan kakki (@Baseerk24391533) reported

    @googlecloud @Google Yes I want some help please give me some openin for Business because im very poor and have Family no Wark no anymore jobs

  • DecentCloud_org
    Decent Cloud (@DecentCloud_org) reported

    @Marlize911 @googlecloud Emergency service on GCP, payment stuck, no escalation. The support tier you're paying for is a billing category, not a response time.

  • Cubsz2016
    Stix (@Cubsz2016) reported

    @SayNoToTrading @ServiceNowNews @googlecloud It’s not broken. It’s overpriced and headed towards fair value

  • SayNoToTrading
    Say No To Trading (@SayNoToTrading) reported

    @ServiceNowNews @googlecloud Can they fix $NOW share price?

  • Sky76021645
    Sky (@Sky76021645) reported

    @warriors @googlecloud **** this useless admin

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