Google Cloud Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

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  Arpit Rajpurohit (@arpraj) reported 17 seconds ago

  @googlecloud Hey - we are facing issues with support . There is an ongoing cyptomining case we are trying to solve. Your support had not been able to help in anyway. Been your customer for so long and yet i see no help on the case . Can someone please look into this

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  atul joshi (@ajoshi31) reported 4 minutes ago

  @GoogleCloud @GoogleCloud_IN @googleclod It's disappointing to see a startup application stuck for weeks with no ownership. Since June 12, every follow-up has resulted in the same response: "please wait 2 business days." No ETA. No decision. No accountability. I've already delayed our infrastructure rollout because of this. If there's still no resolution by this week, we'll migrate to other provider. Timeline: • June 12: Application submitted • Multiple follow-ups over 3+ weeks • Repeated "wait 2 business days" • Support apologized for the delays • Call scheduled, but no follow-up afterward

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  Carles Sala (@csalacat) reported 4 minutes ago

  @googlecloud Can you please stop renaming things arbitrarily? The names might be cool, but not even @GeminiApp keeps up with your branding changes, and I ask it for help navigating the menu maze it gives me outdated routes that still use Vertex AI

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  Gleb Otochkin (@sky_vst) reported 6 minutes ago

  @MShteyn5470 @rseroter @googlecloud Out of curiosity - how would you warm up a public global service endpoint? It serves thousands requests per second all the time and you never really know what backend serves your particular request.

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  The AI Leadership Institute, Nairobi (@aiacademy_nbo) reported 8 minutes ago

  @googlecloud An issue we encountered when trying to setup RAG Engine. "For new projects, using Spanner mode with RAG Engine in us-central1, us-east1, and us-east4 is restricted to only allow listed projects due to capacity limitation. Please switch to Serverless mode in us-central1..."

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  ofPowerofWant (@ofPowerofWant) reported 9 minutes ago

  @googlecloud I did collect everything and attempt to do this but @X has joined team "lock you out with something you never asked for" so without a passcode it's not happening Will just have to vent frustrations each time I receive an email until we can't access this at all either

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  abzal gylymbai (@abzalgylymbai) reported 9 minutes ago

  @googlecloud @alcidion Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Can someone please DM me / escalate this?

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  abzal gylymbai (@abzalgylymbai) reported 11 minutes ago

  @googlecloud @mirendil @nvidia Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Billing ID: 01B3C0-1899D2-F0DA8D.

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  Bovada (@BovadaOfficial) reported 11 minutes ago

  @MLB @googlecloud Not even Tommy John could slow him down

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  Viraj Kokane (@virajkokane_) reported 12 minutes ago

  .@GoogleCloud @GoogleStartups @ragingdas We've been blocked for over 2 weeks trying to get a GPU quota approved for our production workloads. Every manual quota request is auto-rejected within seconds, with no explanation. Our assigned account manager has been unavailable for over a week, with no replacement. We've spoken to 3 different sales contacts, shared all requested details multiple times, and followed up repeatedly. Yet no meaningful update. Our platform has paying customers, and our render pipeline is effectively down because we can't provision the GPUs we need. We're not asking for special treatment - just a human review, transparency, and a point of contact who can help resolve this. We joined the Google for Startups program to build, not to spend weeks chasing responses. Can someone from the Google Cloud team please look into this?

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  Shayan Mashatian (@shayanrm) reported 13 minutes ago

  @googlecloud What’s the point of replying to messages here, asking DM you with a case number, to send a auto-reply privately that your case is under review?! We know the cases are under review and the issue is that they are not getting resolved fast enough. Why wasting our time to send the case to you in DM if you have an AI just to send an auto-response to it with no new or valuable information? @sundarpichai

• 
  Howard Beale (@Mad_as_Hel) reported 17 minutes ago

  @googlecloud Good, because they need help !

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  Bernaridho Hutabarat (@bernaridho) reported 18 minutes ago

  @googlecloud What more do you need? I'm tired of giving repeatedly same information, and Google did not solve it. Are you the customer center staffs are just reshuffled too often?

• 
  Felix (@ixen) reported 19 minutes ago

  Hi @GoogleCloud. Critical Emergency: My account has been hacked, admin users were changed, and there is a fraudulent runaway cost of over €1M. I already submitted a recovery form but got a 48h delay. Need urgent help to freeze billing immediately.

• 
  abzal gylymbai (@abzalgylymbai) reported 21 minutes ago

  @googlecloud @wiz_io Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Can someone please DM me / escalate this?