Google Cloud Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

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  Baseer khan kakki (@Baseerk24391533) reported 12 minutes ago

  @googlecloud @Google Yes I want some help please give me some openin for Business because im very poor and have Family no Wark no anymore jobs

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  Mehmet Göksu (@UtariD86) reported 14 minutes ago

  @googlecloud @GoogleCloudTech Our project has been suspended since March 17th. We have submitted 2 appeals with no response for 14+ days. This is a legitimate development environment for our SaaS projects and we are facing a major business disruption. Please help us.

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  Michael Teka (@z3vios) reported 15 minutes ago

  It might take months to attain compentency in @GoogleCloud, but it will be worth it aye. But not in a dime-a-dozen, garbage outputs kinda way. I been programming before a lot of you were a twinkle in your Father's eye you see. People walk away with value, after encountering me. I listen for a while, and output useful information. My programs solve problems, automate and enhance workflows. No fluff, just the facts. Revenue. Sales. Hold up while I choose one build and go for it.

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  Ru⛹🏻 (@lilruru03) reported 18 minutes ago

  @warriors @googlecloud this is not what i wanna see rn admin damn

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  Entropy☃️Chase (@EntropyChase) reported 20 minutes ago

  @NeuroTechnoWtch My article makes the simple point that LLMs are built by training a neural network to detect patterns in how vectors appear in its training data, and using them to predict the next vector. That's a fact that's in all the training docs, you can see it on GoogleCloud.

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  christina (@cszhu) reported 21 minutes ago

  @jonkmt @googlecloud Can you please help this user with billing support for their API keys? Thank you :)

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  Mr. Cat (@CeoOfMeowrth) reported 22 minutes ago

  It’s been two weeks but i haven’t got sales rep on my account to increase claude models quota despite connecting with sales team multiple times @googlecloud do somethin’ why is it so slow ?

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  Scott Wallace (@63green) reported 25 minutes ago

  I've never used Google Gemini API on my gcloud account, didn't even have it enabled, but today I somehow ran up $2,900 worth of bills on it in less than an hour. @googlecloud is a huge scam.

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  MECH AI (@mech_app) reported 25 minutes ago

  @googlecloud URGENT ESCALATION: CRITICAL PRODUCTION OUTAGE – DAY 3 I am requesting an immediate status update and escalation of this ticket. We have been waiting 3 days for a resolution to a backend Google billing desync bug, and this is causing catastrophic damage to our business. To be absolutely clear, the API failure ("No available credits") is a verified bug on Google's end regarding our Tier 3 Post-Pay linkage. I have completely exhausted all possible client-side workarounds, including creating a brand new GCP project to force a fresh billing link. Nothing works. Business Impact Metrics: Downtime: 72+ hours of complete disruption to our core application feature (wiring diagrams). User Impact: Over 30,000 Daily Active Users (DAU) are currently affected and locked out of the service. Direct Revenue Loss: We have already processed over 20 canceled user subscriptions directly citing this disruption, and our support inbox is flooded with angry customers. Account Value & Next Steps: My companies have spent thousands of dollars annually on Google Cloud over the last two years, in addition to spending multiple thousands of dollars every single month on Google Ads. If this backend bug is not manually overridden or fixed today, I will be forced to immediately migrate our application to a different AI provider. Furthermore, due to the severe lack of operational reliability and support response, we will begin the process of pulling all of our business and infrastructure entirely out of the Google ecosystem. We cannot operate with a provider where a backend billing bug causes multi-day production outages. Please escalate this to an Engineering Lead or a Technical Account Manager immediately and provide a status update today.

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  Bruno rono (@BRono31441) reported 26 minutes ago

  @googlecloud Hi , help me recover my google account which was hacked and disabled. Please all steps shared have not helped.

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  robweedn (@robweedn) reported 26 minutes ago

  17 days. 4 msgs. 2 cases. 0 responses. @AWSSupport hasn't even assigned our cases, no responses. Customer for 10+ years. 8 figures in spend. I invest in and advise startups. This experience makes it impossible to recommend building on AWS. @awscloud. Migrating to @googlecloud!

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  Rahul Rawat (@rhountu) reported 27 minutes ago

  @googlecloud Hey Team, Can anyone help here. Looks like I running in circle with the representative. They don't seem to get that I want to delete my payment profile and the step that are providing are not effective.

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  MR.LE (@MR11LE) reported 29 minutes ago

  @googlecloud @GoogleCloudTech The 'All hands on deck' promise was a lie. @GoogleCloudTech, your chat support is now officially REFUSING to bring in a supervisor, claiming 'email is the only channel' after 158 hours of downtime. You admit the error (False Positive) 🤡💩🤡💩

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  olifog (@fogelin) reported 29 minutes ago

  @andy_pavlo @googlecloud @CMUDB never felt more jealousy for an undergrad course

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  Neeraj Dhiman (@imInforian) reported 30 minutes ago

  Raising this publicly because private support has failed. I reported a bug in Google Workspace 3–4 months ago. Google acknowledged it as a real issue. Yet, there’s still no resolution. Here’s what actually happened 👇 @GoogleWorkspace @googlecloud @googledevs 1/n