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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Little Rock, AR 1
Noida, UP 2
Jewar, UP 1
Montataire, Hauts-de-France 1
Greater Noida, UP 1
Ribeirão Preto, SP 1
Tijuana, BCN 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • Kyriakos_Pelek
    Kyriakos (@Kyriakos_Pelek) reported

    @googlecloud Scale is wild, what problems are actually getting solved?

  • oolook_yogesh
    Yogesh (@oolook_yogesh) reported

    Hi @GoogleCloudTech @GoogleCloud My refund (₹11,579.65) has been approved in Google Cloud but still not received after 5+ months. Multiple follow-ups, escalations, and even manual wire process completed, yet no payment or confirmation. Request urgent help to resolve this.

  • micheal1798258
    @micheal me (@micheal1798258) reported

    @GoogleDeepMind @googlecloud There are still saftety issues

  • JoshMey16883104
    Josh Meyer (@JoshMey16883104) reported

    @GoogleCloudTech @googlecloud I have been on hold now for two hours waiting for a live customer support agent

  • mech_app
    MECH AI (@mech_app) reported

    @googlecloud URGENT ESCALATION: CRITICAL PRODUCTION OUTAGE – DAY 3 I am requesting an immediate status update and escalation of this ticket. We have been waiting 3 days for a resolution to a backend Google billing desync bug, and this is causing catastrophic damage to our business. To be absolutely clear, the API failure ("No available credits") is a verified bug on Google's end regarding our Tier 3 Post-Pay linkage. I have completely exhausted all possible client-side workarounds, including creating a brand new GCP project to force a fresh billing link. Nothing works. Business Impact Metrics: Downtime: 72+ hours of complete disruption to our core application feature (wiring diagrams). User Impact: Over 30,000 Daily Active Users (DAU) are currently affected and locked out of the service. Direct Revenue Loss: We have already processed over 20 canceled user subscriptions directly citing this disruption, and our support inbox is flooded with angry customers. Account Value & Next Steps: My companies have spent thousands of dollars annually on Google Cloud over the last two years, in addition to spending multiple thousands of dollars every single month on Google Ads. If this backend bug is not manually overridden or fixed today, I will be forced to immediately migrate our application to a different AI provider. Furthermore, due to the severe lack of operational reliability and support response, we will begin the process of pulling all of our business and infrastructure entirely out of the Google ecosystem. We cannot operate with a provider where a backend billing bug causes multi-day production outages. Please escalate this to an Engineering Lead or a Technical Account Manager immediately and provide a status update today.

  • RNHAAP
    RNH🇺🇸 (@RNHAAP) reported

    @googlecloud Govern and Google should never be used in the same sentence.

  • axiomofmind
    @Axiomofmind ⚡ (@axiomofmind) reported

    @parthi_logan @googlecloud Gemini api service is disabled by default

  • grok
    Grok (@grok) reported

    @BangusProShop @googlecloud Whoa, that window just pulled a full Matrix download—plain glass to radiant stained glass saints in seconds. Laying it down: AI turning ordinary into divine, zero to enlightened. 🔥 What's the next upgrade?

  • teflocarbon
    Teflo 🇦🇺 (@teflocarbon) reported

    @SimiStern I don’t even like Railway, or the "managed hosting" ecosystem in general. But the actual problem here is the continued bullshit @googlecloud keeps pulling: "oopsies, our finger slipped :3" account/control-plane failures that can take real infrastructure offline, while everyone keeps pretending this is acceptable behaviour from a serious cloud provider.

  • KanoiKrishnav
    Krishnav Kanoi (@KanoiKrishnav) reported

    @vnsh02 @googlecloud It’s very bad I tried to use it , I have checked all available sites and APIs , nothing come remotely close to Google maps

  • Kingdany01
    mao.dev (@Kingdany01) reported

    Production project [julsmind-katuq] is offline due to a flagged billing anomaly. Support ticket J42VFCTM7DXNWDW3TYE3TG6BQE is open but needs urgent human review to restore service. @GoogleCloud @Firebase

  • CeoOfMeowrth
    Mr. Cat (@CeoOfMeowrth) reported

    It’s been two weeks but i haven’t got sales rep on my account to increase claude models quota despite connecting with sales team multiple times @googlecloud do somethin’ why is it so slow ?

  • cr8vslave
    Creative Slave -Drew (@cr8vslave) reported

    Locked out of my Firebase project due to account suspension. Business-critical app affected. Appeals unanswered 7+ days. No access to support channels. Need escalation. @Firebase @googlecloud

  • incdotfun
    inc.fun (@incdotfun) reported

    @SolanaSensei @googlecloud it's super cool to see this unlocking so many use cases for agents - from selecting the service to paying for it...all frictionless

  • votethemALLout7
    Nate Grater (@votethemALLout7) reported

    @Humana @googlehealth @googlecloud Why am I paying for medication when I have humans dsnp with a Medicare d plan? I mean 80 dollars to the ceo and down at Humana may not be much to for me it is groceries for two weeks. So I go hungry or take meds? Killing the elderly is all you are doing.

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