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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Tijuana, BCN 2
Noida, UP 1
Capitán Sarmiento, BA 1
Sheridan Park, WA 1
Tequisquiapan, QUE 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • caro_milanesi
    Carolina Milanesi (@caro_milanesi) reported

    Apple getting airtime at @googlecloud Next as a Gemini customer is notable enough. @ThomasOrTK naming Apple as the company that picked Gemini to power the new Siri made it land harder. Google won a marquee customer and reminded everyone in the room that the most anticipated Apple feature this year runs on Google.

  • PedjaDrazic
    Pedja Drazic (@PedjaDrazic) reported

    @googlecloud Freedom to choose models is only useful if you know what you're optimizing for. Most teams don't. That's not a vendor problem. It's a workflow problem.

  • mtknguyen3927
    mTn (@mtknguyen3927) reported

    @warriors @googlecloud WTF? Who voted for this? This shows who you work for. Trash

  • skyline991gt3
    skylineGT3 (@skyline991gt3) reported

    Update: @googlecloud publicly replied saying they'd look into it, asked me to DM them case details, then went silent for 5 days after two follow-ups. Still no resolution. 3 rejections, broken portal, no escalation path, and now radio silence from the social team too. At this point I've exhausted every channel. Anyone at Google able to help?

  • rhountu
    Rahul Rawat (@rhountu) reported

    @googlecloud Hey Team, Can anyone help here. Looks like I running in circle with the representative. They don't seem to get that I want to delete my payment profile and the step that are providing are not effective.

  • stephortless_30
    couchwarrior (@stephortless_30) reported

    @warriors @googlecloud Read the room. We don’t give a flying **** about player of the game

  • Nickykkamau
    Nicky Kamau 🇰🇪 🇺🇸 (@Nickykkamau) reported

    @Scobleizer I have a friend who's a mobile vet in Raleigh NC - biggest cost is $200 monthly sub that we automated in a weekend with @GoogleAIStudio ... So upfront spend max around $ 500 and she will never pay again for that system. And this is with backend integrations through @googlecloud

  • vsync
    mental blanking interval (@vsync) reported

    @googlecloud Google wouldn't know the first thing about concierge-style service... or service itself, for that matter

  • Viktoria5z
    Viktoria (@Viktoria5z) reported

    @GoogleCloud First-time Vertex AI user. Had €1,100 in free credits. Believed they covered my usage. Instead got charged €2,199. Immediately contacted support — agent said "it's being handled, no action needed." Woke up 6hrs later: €7,300+. I need urgent help

  • faizan10114
    faizan khan (@faizan10114) reported

    A user dropped out of our docs into the AI chat, asked a question, got the wrong answer, and left bad feedback. Before this, that kind of issue would have turned into guesswork. This time I used @PostHog to trace the user path, @googlecloud to pull the production logs, and direct database access to rebuild the exact chat session. That made the bug obvious: the app had the right customer data, but the chat pipeline was not grounding the model with it correctly. I fixed the chat flow, added better Cloud Run + PostHog observability, and now we can see where users come in, where they fail, and why.

  • __________kiwi
    Zero // (@__________kiwi) reported

    @Ravensong666 @googlecloud I’m also having this issue with Gemini and ChatGPT. Any alternative out there not doing this? I’m also use Claude

  • johnxdoh
    John Doe (@johnxdoh) reported

    @googlecloud My experience with you so far, it’s a nightmare. You are the most dev-hostile of Big Cloud. I’m trying to do a POC for an AI service, and getting an extra GPU (just an L4 even!!) is a complete 🤬 nightmare. At this point, I would never recommend you to anyone.

  • sleep_deprivado
    Jason Newton (@sleep_deprivado) reported

    @GoogleDeepMind @googlecloud hey @sundarpichai put together an application for android that uses ai - don't ask an llm or ping anybody who put it together. When you come back from that, fire the heads of product responsible for the mess and consolidate firebase, vertex ai, gemini api, google ai studio, bad

  • MatthewL853646
    Matt (@MatthewL853646) reported

    @MLBTV if you don’t get this annoying @googlecloud ad off my screen every half inning with that annoying horn that sounds off every 10 seconds, I’ll cancel and never watch again. Whoever had the bright idea to run this 2 min ad with those annoying sounds should be fired. I have never been more triggered by an ad in my life. Oh yea, will never use google cloud either.

  • moretradingonl
    MCO Global (@moretradingonl) reported

    @googlecloud google counting down like it fixes everything

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