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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Florence, SC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • orvylft
    Orvyl Tumaneng (@orvylft) reported

    @googlecloud @gcpcloud URGENT: Project on1-271405 — billing was suspended ~30-60 days ago, now restored and paid. Compute Engine instance and persistent disk are gone. Production database data at risk. Please help recover before final deletion. #GCPSupport

  • Marvinma12
    Byakatonda Marvin (@Marvinma12) reported

    @nvidia @googlecloud Its a shame that Apple during its presentation never names key partners yet Nvidia goes out of the way to mention its partners, sometime even competition often times with good vibes.

  • gsmithw91
    Garrett Smith (@gsmithw91) reported

    @Google Is there anyone that can help with a cloud billing support case I have been waiting 93 days to resolve. I have been expecting a refund of $3118.19 @googlecloud billing support has not been accountable or helpful one bit

  • aochan99_
    Isabella (@aochan99_) reported

    @ixen @googlecloud You can talk to @EllaCoding, support won't help you

  • bradgessler
    Brad Gessler (@bradgessler) reported

    A big reason is because you can’t sign up for half of the hyperscalers. Today I tried to open an @Azure account today & the anti-bot mechanism was broken. I then tried @googlecloud & adding an address to billing was broken. They just don’t care anymore. 🤷

  • otri
    Aaron Hilton (@otri) reported

    @googlecloud It's worrisome that base level support for the platform is a $29/mo fee. Requiring the use of back-channels like X.

  • yungziku
    Ziku.eth (@yungziku) reported

    $DATA Team releasing an app Market asked -> is it useful? (Make profit for the users) -> Not sure? -> choppy pricing Team getting gold check Market asked -> How easy is it to get gold checked? -> Extensive verification? -> violent pivot Team partner with @googlecloud Market asked -> What is the scale of this partnership? -> Not sure -> Slight sell down “Buy the rumor, sell the news” (1/2) —— What does it means? It means when the team pull it off the repricing upward will be violent Equivalently would be a violent reprice downward if the team fail to pull off early infrastructure claims

  • dwepost
    DWE Post (@dwepost) reported

    @googlecloud check my dm please help me to get back my account was stolen @Google

  • paulcdejean
    Paul Dejean (@paulcdejean) reported

    @googlecloud when i load the compute metadata page in my browser it crashes my browser, even though I don't have any metadata saved. Could this be related to "We are experiencing availability issues impacting Google Compute Engine, Google Cloud SQL, and Cloud Filestore globally"

  • aroogle
    Shawn Sully (@aroogle) reported

    @googlecloud @GMapsPlatform @Google I need urgent help with an API billing issue case 73262938

  • shayanrm
    Shayan Mashatian (@shayanrm) reported

    @googlecloud What’s the point of replying to messages here, asking DM you with a case number, to send a auto-reply privately that your case is under review?! We know the cases are under review and the issue is that they are not getting resolved fast enough. Why wasting our time to send the case to you in DM if you have an AI just to send an auto-response to it with no new or valuable information? @sundarpichai

  • Ferbin08
    Ferbin (@Ferbin08) reported

    @nvidia @googlecloud Apple Intelligence running on third-party data centers now. The infrastructure layer got decoupled from the software. Pretty standard move for a scaled service, but Apple's been locked down until now.

  • Aritan_lover
    Aritan (@Aritan_lover) reported

    @googlecloud Dear @Google, I’ve paid a significant amount for your services and now face a serious financial issue. For 24 hours, I’ve tried to reach a human support agent, but there is no clear way to do so. Please review this urgently and connect me with a specialist.

  • luba_loop
    luba luft (@luba_loop) reported

    been migrating my company onto a new @googlecloud GCP Org this week and it's a terrible experience. Been blocked since Monday due to quota limits and it is IMPOSSIBLE to get in touch with a human about it. I am trying to give you tens of thousands of dollars, help me do it!!!!!!!

  • ham_basshogg
    The AI Automation Agency (@ham_basshogg) reported

    @googlecloud The @antigravity and @googlecloud exposed my api and had my chatbot get hacked and run up a $9k bill, suspend my account and halt my operation. The customer service has been non existent for an obvious and easy fix. My contract is likely to be chopped this week. 8 days down

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