Google Cloud Outage Map
The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Cloud users affected:
Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Florence, SC | 1 |
| Noida, UP | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Cloud Issues Reports
Latest outage, problems and issue reports in social media:
-
Revolgy (@Revolgy) reportedNothing changed. That's the problem. An idle environment nobody noticed running for six months. A staging server promoted to **** and forgotten. A license for a person who left the company in February. A BigQuery job running every hour. Nobody knows why. Finance asks why costs went up. Engineering says nothing changed. Both are right. The bill isn't lying. You just can't see what's inside it. Cutting the number is the easy part once you know what you're actually running. Most teams don't know. They find out when the invoice arrives and work backwards from there. We build visibility first. Cost follows. Solve cost. With Revolgy. @googlecloud #GoogleCloud #Revolgy #ManagedServices
-
Mavi vatan (@networkmetre) reported@GoogleCloudTech @googlecloud My project (gen-lang-client-03114554848) was hijacked due to a leaked key. It's been suspended and I've been waiting for OVER A MONTH for an appeal response. Fraudulent charges are accumulating and I'm locked out. Please help me escalate this!
-
Juan F Lago (@LagoJuanF) reported@googlecloud my Gmail account has been hacked my data in Google cloud, Google Drive, Youtube and mail has been compromised. Have tried to recover by all means with Google Support Pages but identification methods have been changed by the hacker. Please help.
-
AI-Biz-4U (@Ai_Biz_4U) reported@googlecloud @_oliveiradanilo Hmm so you need to get public attention to get support? Thats scary, making potential customers think twice... Myself have google costs for compute on something that has not been touched for a missisecond as I'm the only one with access and have not touched that project in month
-
Vadym Romanchuk (@Dividend_Dean) reported@googlecloud @ThomasOrTK I even paid for Premium Support after this happened. Support escalated the case twice. I'm still waiting on appeals. 72+ hours offline. 100k users locked out. Paid the $4,200 Gemini bill even though it wasn't my usage. 100k+ Reddit views and still no help from Google.
-
Accademica (@AccademicaIO) reported@googlecloud Our organization is also a member of "Premium Assistance" and we hope we can fix this issue fast
-
Ferbin (@Ferbin08) reported@nvidia @googlecloud Apple Intelligence running on third-party data centers now. The infrastructure layer got decoupled from the software. Pretty standard move for a scaled service, but Apple's been locked down until now.
-
Sam Mathews (@sammathews) reported@CATXALOTE_ @googlecloud Tooling, data, analysis and eventually revenue to help fund esports investment
-
Garrett Smith (@gsmithw91) reported@googlecloud I have been having a billing issue for 90 days now in which i was charge $3000 improperly. You guys have admitted it but I still haven't received my refund and have had a hard time getting any follow up at all regarding the case. CASE 70049182
-
Danilo Oliveira (@_oliveiradanilo) reported@shayanrm @googlecloud I think that the big issue with gemini is related with conway law. The need iterate fast, but they are chained with gcp platform.
-
Kate Bennett (@katebennettctc) reported@Railway pays ~$1M/month to @googlecloud. On 19 May they were suspended at 10pm - no advance notice. Nine minutes of account lockout. Eight hours of user outage. What's the upstream single point in your stack that you've never stress-tested?
-
Viraj Kokane (@virajkokane_) reported@GoogleCloud @GoogleStartups @ragingdas We've been blocked for over 2 weeks trying to get a GPU quota approved for our production workloads. Every manual quota request is auto-rejected within seconds, with no explanation. Our assigned account manager has been unavailable for over a week, with no replacement. We've spoken to 3 different sales contacts, shared all requested details multiple times, and followed up repeatedly. Yet no meaningful update. Our platform has paying customers, and our render pipeline is effectively down because we can't provision the GPUs we need. We're not asking for special treatment - just a human review, transparency, and a point of contact who can help resolve this. We joined the Google for Startups program to build, not to spend weeks chasing responses. Can someone from the Google Cloud team please look into this?
-
Brad Bonin (@cisco_brad) reported@googlecloud @Gartner_inc Nice recognition. The AI infrastructure space is heating up - execution matters most right now though. Curious how the actual customer deployments play out over the next year or two.
-
Kyle Cordes (@kylecordes) reported@VeryWellVersed @googlecloud There's a reasonable chance this never gets corrected and tallied to fraud and instead results in loss of your account. My advice is to step off social media and stay up all night moving every account, etc. that matters to an email address that won't be affected if it happens.
-
Caleb Mccombs (@CalebMccombs2) reported@googlecloud @googlecloud @GoogleCloudTech Our S-Corp is actively processing enterprise AI workloads on Vertex, but we've been ignored by the Startup Program support queue for over a week (Case #00284484). Who handles escalations? We are evaluating our Azure options if we can't get unblocked.