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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Guayas 1
Mexico City, CDMX 1
Chhindwāra, MP 1
Los Angeles, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • SouthernGal918
    Boomer Socialist ☭ 🍉#AntiWar (@SouthernGal918) reported

    @Humana @googlehealth @googlecloud Can't login to your website. Not sending verification code.

  • cisco_brad
    Brad Bonin (@cisco_brad) reported

    @googlecloud Damn, 10,000x scale is wild. That's the kind of compute density that actually changes what's possible in drug discovery. Smart play.

  • muyang14756529
    身是业的根 (@muyang14756529) reported

    Urgent! My business is down because @GoogleCloud suspended project lateral-journey-450812-g7. Live tokens expire in hours, causing permanent data loss. Support escalated but compliance is silent. Need human help for Ticket 2XWJSBKNPMM7QOD3U5KVHZU5WI!thanks

  • shayanrm
    Shayan Mashatian (@shayanrm) reported

    @googlecloud What’s the point of replying to messages here, asking DM you with a case number, to send a auto-reply privately that your case is under review?! We know the cases are under review and the issue is that they are not getting resolved fast enough. Why wasting our time to send the case to you in DM if you have an AI just to send an auto-response to it with no new or valuable information? @sundarpichai

  • adelbucetta
    Adel Bucetta (@adelbucetta) reported

    @_lopopolo @googlecloud @OpenAI because the hard part was never writing code, it's automating what used to be human intuition about risk and reward

  • MankaranSInghK2
    Mankaran (@MankaranSInghK2) reported

    @Google @GoogleCloud @sundarpichai I feel ROBBED. I paid for Google Cloud to learn and build, but I’ve been locked out of my Google account for days. My restoration was approved, yet verification still fails. Cloud Support closed my case and sent me in circles.

  • otri
    Aaron Hilton (@otri) reported

    @googlecloud It's worrisome that base level support for the platform is a $29/mo fee. Requiring the use of back-channels like X.

  • jadenfixxx
    Jaden Fix (@jadenfixxx) reported

    Anyone at @googlecloud or @awscloud (or a neocloud) wanting to slide into my DMs and help me rip some free credits? Possibly leading to larger contracts down the road .. I just tried signing up for an @Azure free trial, and the experience felt like what I imagine the elders went through with dial-up internet. Solutions Architects or Account Managers HMU

  • Aritan_lover
    Aritan (@Aritan_lover) reported

    @googlecloud Dear @Google, I’ve paid a significant amount for your services and now face a serious financial issue. For 24 hours, I’ve tried to reach a human support agent, but there is no clear way to do so. Please review this urgently and connect me with a specialist.

  • nnnnicholas
    nicholas ⛱ (@nnnnicholas) reported

    @_lopopolo @googlecloud @OpenAI woah they poached you? but you were no. 1! maybe you can tell the people responsible for gmail that gemini integration is terrible

  • Sayan__Genri
    Sayan (@Sayan__Genri) reported

    .@GoogleStartups is now supporting we're expanding to support images, videos, and audio using @googlecloud soon grateful to have team support

  • _shailendra_var
    Shailendra Varma (@_shailendra_var) reported

    Here's the message: Hey @googlecloud @GoogleCloudTech, my project "Tailor Book" (ID: tailor-book-25259) was hacked, and support is refusing to waive the unfair billing spike caused by unauthorized bot traffic! 🚨 Please look into Case #74350542 and fix this. #GoogleCloud #GCP

  • Aritan_lover
    Aritan (@Aritan_lover) reported

    @googlecloud Dear @Google, I’ve paid a significant amount for your services and now face a serious financial issue. For more than 10 days, I’ve tried to reach a human support agent, but there is no clear way to do so. Please review this urgently and connect me with a specialist.

  • KatSpyroMacD
    Kat MacSpyro (@KatSpyroMacD) reported

    @googlecloud Unless you can #BringValkoBack I don't care. Your product can't help me in any way, shape, or form to fulfill my wants and/or needs.

  • a8hi_b
    Abhi Balijepalli (@a8hi_b) reported

    @googlecloud Trying to get a hold of you guys, hitting quotas and having outages. Plz help.

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