Google Cloud Outage Map
The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Cloud users affected:
Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Florence, SC | 1 |
| Noida, UP | 2 |
| Little Rock, AR | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Cloud Issues Reports
Latest outage, problems and issue reports in social media:
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AI-Biz-4U (@Ai_Biz_4U) reported@googlecloud @_oliveiradanilo Hmm so you need to get public attention to get support? Thats scary, making potential customers think twice... Myself have google costs for compute on something that has not been touched for a missisecond as I'm the only one with access and have not touched that project in month
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Thiago Salvador (@bettercallsalva) reported@addyosmani @googlecloud duration was never the constraint, coherence is. the longer an agent runs, the more it drifts off the original goal and compounds small errors. checkpointing state and re-grounding mid-run ends up mattering more than how long it can technically go.
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Danilo Oliveira (@_oliveiradanilo) reported@shayanrm @googlecloud yeah, the gemini are passing our quality tests. the inference speed and quality are nice. It is working to our problems. they need improve the billing aspect and the deprecation policy. We need every month update the models and redo the tests.
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Amrish Kumar (@_amrishkumar) reported@googlecloud @GoogleCloud_IN It's now one whole month and the escalation manager who was assigned last replied on May 9th requesting for 2-3 business days and I have never heard back from him
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Jakob (@jakob_btc) reportedThe privacy paradox of the AI era is that utility requires intimacy. To make an AI agent genuinely useful, you have to give it access to proprietary context: internal knowledge, emails, code, workflows. Generic data does not get you very far. So what happens to privacy when hiding the data is no longer realistic? My view is that the privacy stack is shifting from data redaction to verifiable processing. Three major shifts happening right now: 1. Confidential AI at Scale: We’re moving past relying on corporate promises. @googlecloud recently rolled out Confidential G4 VMs with NVIDIA Blackwell GPUs. The tech is mainstreaming. With hardware-based Trusted Execution Environments, your knowledge base is encrypted in memory while the model processes it. Even the cloud provider can’t peek 2. End-to-End Prompt Encryption: Infinite AI memory is a privacy nightmare. The next wave of tools will use localized, cryptographic session gates. Google again recently open-sourced Prompt Encryption SDKs to tackle this problem, establishing a secure channel that keeps data encrypted from the client all the way until it hits the secure chip, before the session vanishes 3. Local Middleware & Edge SLMs: Instead of sending everything blindly to centralized frontier models, enterprises are routing data through local semantic firewalls The bottom line: You will feed AI everything it needs to know, but the tech stack will make sure the vendor never actually "learns" or retains a single byte of it.
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Lovro (@PodobnikLovro) reported@EvanOtero @googlecloud @GoogleAI I sent you the case numbers last week I still haven’t received any update from Google about this. Would you be able to check on the status when you have a moment? Really appreciate you offering to help!
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Ashwini (@AshwiniNK21) reportedAttended @googlecloud 's Agentic AI at Work webinar today. Most of it was expected. Demos, roadmaps, enterprise case studies. Then one number stopped me. KPMG rolled out an AI platform to 38,000 employees. 15,000 agents were built. Not by the tech team. By regular employees. People who had a problem, figured out a tool, and just... built something. That's when the whole "agentic AI" framing clicked for me. It's not waiting for engineering to build you something. It's people closest to the problem reaching for whatever works. And the results when that happens? A German insurance company built an agent for customer health queries. 400% usage spike in 3 months. 37% faster response times. Real teams. Real impact. Not a demo. The tooling is now no-code. The barrier is basically gone. What felt like an "oh wow, someday" is starting to feel very close.
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Ferbin (@Ferbin08) reported@nvidia @googlecloud Apple Intelligence running on third-party data centers now. The infrastructure layer got decoupled from the software. Pretty standard move for a scaled service, but Apple's been locked down until now.
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Mavi vatan (@networkmetre) reported@GoogleCloudTech @googlecloud My project (gen-lang-client-03114554848) was hijacked due to a leaked key. It's been suspended and I've been waiting for OVER A MONTH for an appeal response. Fraudulent charges are accumulating and I'm locked out. Please help me escalate this!
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身是业的根 (@muyang14756529) reported@googlecloud @lovart_ai Urgent! My business is down because @GoogleCloud suspended project lateral-journey-450812-g7. Live tokens expire in hours, causing permanent data loss. Support escalated but compliance is silent. Need human help for Ticket 2XWJSBKNPMM7QOD3U5KVHZU5WI!
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nik (@tanikku) reported@sammathews @Vikxngr @googlecloud Yeah shut down the whole org bruh this is so embarrasing
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Garrett Smith (@gsmithw91) reported@googlecloud I have been having a billing issue for 90 days now in which i was charge $3000 improperly. You guys have admitted it but I still haven't received my refund and have had a hard time getting any follow up at all regarding the case.
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Cleaner Horizons (@EcoTunesVibes) reported@_amrishkumar @googlecloud @GoogleCloud_IN I think calling this 'customer responsibility' is absurd. Google told developers for years API keys aren't secrets, then billed a startup $35K and vanished for a month.
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NetriXD (@NetrixdO) reported@sammathews @googlecloud ah yes so instead of doing productive things like kicking out entire management plus dardo razork and upset that u so eagerly defend, u do AI bullshit. Great job Sam, i ******* know the org buying fnatic will be 100x better then whatever this **** is. Incompetent CEO as usual.
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S.A (@A_Sabo8198) reported@nvidia @googlecloud Cerebra’s goes up 20$ Nvidia down 2$😱😑😑 Release the beast Jensen! Enough is enough!! Everyone else got rich😑😴 wake up! Buy the shares back! Let’s go!🤪🧐🥸