Google Cloud Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mao.dev (@Kingdany01) reported 2 minutes ago

  Production project [julsmind-katuq] is offline due to a flagged billing anomaly. Support ticket J42VFCTM7DXNWDW3TYE3TG6BQE is open but needs urgent human review to restore service. @GoogleCloud @Firebase

• 
  chris.eth (@undefinedza) reported 4 minutes ago

  hey @googlecloud your "Payment method" screen in the billing console is currently broken, please fix it!

• 
  Krishnav Kanoi (@KanoiKrishnav) reported 9 minutes ago

  @vnsh02 @googlecloud It’s very bad I tried to use it , I have checked all available sites and APIs , nothing come remotely close to Google maps

• 
  Roman Anthonist Church of ⚾ (@KaucionTheBoss) reported 16 minutes ago

  @MLBStats @googlecloud Juan soto injured yet again. Mets sucks

• 
  MECH AI (@mech_app) reported 17 minutes ago

  @googlecloud URGENT ESCALATION: CRITICAL PRODUCTION OUTAGE – DAY 3 I am requesting an immediate status update and escalation of this ticket. We have been waiting 3 days for a resolution to a backend Google billing desync bug, and this is causing catastrophic damage to our business. To be absolutely clear, the API failure ("No available credits") is a verified bug on Google's end regarding our Tier 3 Post-Pay linkage. I have completely exhausted all possible client-side workarounds, including creating a brand new GCP project to force a fresh billing link. Nothing works. Business Impact Metrics: Downtime: 72+ hours of complete disruption to our core application feature (wiring diagrams). User Impact: Over 30,000 Daily Active Users (DAU) are currently affected and locked out of the service. Direct Revenue Loss: We have already processed over 20 canceled user subscriptions directly citing this disruption, and our support inbox is flooded with angry customers. Account Value & Next Steps: My companies have spent thousands of dollars annually on Google Cloud over the last two years, in addition to spending multiple thousands of dollars every single month on Google Ads. If this backend bug is not manually overridden or fixed today, I will be forced to immediately migrate our application to a different AI provider. Furthermore, due to the severe lack of operational reliability and support response, we will begin the process of pulling all of our business and infrastructure entirely out of the Google ecosystem. We cannot operate with a provider where a backend billing bug causes multi-day production outages. Please escalate this to an Engineering Lead or a Technical Account Manager immediately and provide a status update today.

• 
  Zero // (@__________kiwi) reported 18 minutes ago

  @Ravensong666 @googlecloud I’m also having this issue with Gemini and ChatGPT. Any alternative out there not doing this? I’m also use Claude

• 
  Yoel Samuel Castillo Castillo (@AstroYoel) reported 19 minutes ago

  @googlecloud Okey but, there was a time I have an account closed, because I submit a “ilegal” software to my drive account. So, imagine I am doing some experiment with a tons of personal data and “ilegal” cybersecurity software, can I choose to have my data fully blind to Google’s servers? For example, my personals notes: if I run GEMINI CLI, and of course those notes need to be process by a server, but, if 1 note contain any material that it’s bad for the Google Terms and Conditions, can i receive a warning and not a Closed Account immediately?

• 
  dnu (@DnuLkjkjh) reported 20 minutes ago

  @pushmeet @GoogleDeepMind @googlecloud The hard part is usually the eval boundary, not the raw solve rate. once a coding agent can touch production-facing systems, even a 1% bad action rate is too high. where did you put the first handoff gate: tests, human review, or sandbox-only tasks?

• 
  John Doe (@johnxdoh) reported 21 minutes ago

  @googlecloud My experience with you so far, it’s a nightmare. You are the most dev-hostile of Big Cloud. I’m trying to do a POC for an AI service, and getting an extra GPU (just an L4 even!!) is a complete 🤬 nightmare. At this point, I would never recommend you to anyone.

• 
  Vansh Choudhary (@vnsh02) reported 21 minutes ago

  @KanoiKrishnav @googlecloud U can use alternatives like ola maps? They have a platform called krutim something. It’s not that bad, def worth a try

• 
  Akash Deep (@AkashDeep15063) reported 21 minutes ago

  @GoogleCloud @Firebase My B2B startup ecosystem (150,000+ active businesses) has been completely down for 5 DAYS due to an automated project suspension (accidental key leak, already secured). Appeal submitted 5 days ago, ZERO response. Businesses are suffering massive losses.

• 
  Pastor Mikejr (@PMikejr36311) reported 21 minutes ago

  @IDme @googlecloud My idme is suspended help me

• 
  alex💙 | ”KGeN base.eth | ETHGas ⛽ (@liamin59) reported 23 minutes ago

  @GoKiteAI @nalin @googlecloud This idiotic paper is falling lower and lower. Binance is selling this crap.

• 
  David (@elemonader) reported 23 minutes ago

  @MLBStats @googlecloud Outstanding. Too bad he wears that God forsaken uniform

• 
  A Shah (@Arun1Shah) reported 24 minutes ago

  Hi @googlecloud @GoogleCloudTech , I have been waiting 18 days just to change the billing account on my Developer Program profile to access my Gen AI credits. Support keeps merging my tickets with zero resolution or ETA. Can someone please escalate Ticket #4857482?