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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Tijuana, BCN 2
Noida, UP 1
Capitán Sarmiento, BA 1
Sheridan Park, WA 1
Tequisquiapan, QUE 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • mol44445
    Lorenzo r4 (@mol44445) reported

    @McLarenF1 @googlecloud FIX ******* LANDO CAR

  • faizan10114
    faizan khan (@faizan10114) reported

    A user dropped out of our docs into the AI chat, asked a question, got the wrong answer, and left bad feedback. Before this, that kind of issue would have turned into guesswork. This time I used @PostHog to trace the user path, @googlecloud to pull the production logs, and direct database access to rebuild the exact chat session. That made the bug obvious: the app had the right customer data, but the chat pipeline was not grounding the model with it correctly. I fixed the chat flow, added better Cloud Run + PostHog observability, and now we can see where users come in, where they fail, and why.

  • hang_yulin
    Xilu (@hang_yulin) reported

    @GoogleCloud_Support My account is stuck in a verification loop after a successful $10.00 charge on Mar 15. The automated system keeps rejecting my valid documents. I can't reach human support because I'm on a free trial. This is very frustrating for a student #GoogleCloud

  • Premo_49
    Premo (@Premo_49) reported

    @warriors @googlecloud Is this rage bait? Podz is garbage! He the Woat! (Worst of all time)

  • MatthewL853646
    Matt (@MatthewL853646) reported

    @Jamie7Towerz @MLBTV @googlecloud I mean interchange the damn thing. That thing is literally the most annoying thing to hear once, let alone every half inning. Crazy to me.

  • Viktoria5z
    Viktoria (@Viktoria5z) reported

    @GoogleCloud First-time Vertex AI user. Had €1,100 in free credits. Believed they covered my usage. Instead got charged €2,199. Immediately contacted support — agent said "it's being handled, no action needed." Woke up 6hrs later: €7,300+. I need urgent help

  • fogelin
    olifog (@fogelin) reported

    @andy_pavlo @googlecloud @CMUDB never felt more jealousy for an undergrad course

  • 63green
    Scott Wallace (@63green) reported

    I've never used Google Gemini API on my gcloud account, didn't even have it enabled, but today I somehow ran up $2,900 worth of bills on it in less than an hour. @googlecloud is a huge scam.

  • Marlize911
    Marlize Holtzhausen (@Marlize911) reported

    Urgent @sundarpichai @googlecloud GCP billing suspension outage: Case 68553121 (ref 68545960). Expired card—no new card yet, alternative requested but ignored. Escalation requested multiple times. 300 SA emergency services down. Critical—please escalate urgently! #GoogleCloud

  • IshSookun
    Ish Sookun (@IshSookun) reported

    Hey @googlecloud, greetings from Africa. I submitted a "quota increase" request for a project in "africa-south1" region since 13 February 2026. Google Support emails have repeatedly been telling me that I should check with my "account team" and not providing any contact email of this so-called "account team." I'm running out of options to obtain support on increasing the quota limits, hence, calling directly here. 🫤

  • khauf0007
    Khauf (@khauf0007) reported

    Part 2: When I appeal, there is only one text box. I have submitted explanations many times, but you never reply. What kind of behavior is this? I need clear communication to take action. #GoogleCloud #CustomerSupport #AppealDenied

  • malik850393
    Malik umar (@malik850393) reported

    @googlecloud ​Headline: 19 Days of Harassment & Financial Misconduct by @GoogleCloud Support.​I have been stuck in a loop since April 1st trying to set up a billing profile. Despite multiple "confirmations" from your team, I am

  • MR11LE
    MR.LE (@MR11LE) reported

    @googlecloud They are trying to close the ticket to hide the evidence. I am REFUSING. Deadline 00:00 CET remains. Fix the banners and pay the compensation for the 6-day outage. @GoogleCloudTech @ThomasTKurian #GoogleCloudFail #SmallBiz #Transparency" 💩🤡

  • DecentCloud_org
    Decent Cloud (@DecentCloud_org) reported

    @Marlize911 @googlecloud Emergency service on GCP, payment stuck, no escalation. The support tier you're paying for is a billing category, not a response time.

  • ShadowTagAI
    ShadowTagAI (@ShadowTagAI) reported

    @googlecloud Our @GoogleCloudTech hosted security, redundant server locations, and native tech support translate to zero downtime for our product in your firm or business. DM’s are open and the website is live.

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