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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Tijuana, BCN 2
Noida, UP 1
Capitán Sarmiento, BA 1
Sheridan Park, WA 1
Tequisquiapan, QUE 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • DecentCloud_org
    Decent Cloud (@DecentCloud_org) reported

    @OZCreative22 @googlecloud Three months, 27 emails. Free support is worth exactly what you paid for it.

  • z3vios
    Michael Teka (@z3vios) reported

    It might take months to attain compentency in @GoogleCloud, but it will be worth it aye. But not in a dime-a-dozen, garbage outputs kinda way. I been programming before a lot of you were a twinkle in your Father's eye you see. People walk away with value, after encountering me. I listen for a while, and output useful information. My programs solve problems, automate and enhance workflows. No fluff, just the facts. Revenue. Sales. Hold up while I choose one build and go for it.

  • BRono31441
    Bruno rono (@BRono31441) reported

    @googlecloud Hi , the steps you shared and resources fail to help me get back the hacked and disabled google account by Google

  • 02685d89e647432
    Maya Brooks (@02685d89e647432) reported

    @Box @BenAtBox @googlecloud super curious about this, tbh it's interesting how so many use AI but few see benefits. wondering if it's a tech issue or more about how it's implemented.

  • undefinedza
    chris.eth (@undefinedza) reported

    hey @googlecloud your "Payment method" screen in the billing console is currently broken, please fix it!

  • hang_yulin
    Xilu (@hang_yulin) reported

    @GoogleCloud_Support My account is stuck in a verification loop after a successful $10.00 charge on Mar 15. The automated system keeps rejecting my valid documents. I can't reach human support because I'm on a free trial. This is very frustrating for a student #GoogleCloud

  • rhountu
    Rahul Rawat (@rhountu) reported

    @googlecloud Hey Team, Can anyone help here. Looks like I running in circle with the representative. They don't seem to get that I want to delete my payment profile and the step that are providing are not effective.

  • DDuongTech
    David Duong (@DDuongTech) reported

    🔐 Securing your @googlecloud accounts? Start here: ✅ Enable MFA on all Google accounts — especially org admins ✅ Use least-privilege IAM roles, avoid primitive roles (Owner/Editor) ✅ Disable default service account auto-grants ✅ Enable VPC Service Controls to limit data exfiltration ✅ Turn on Cloud Audit Logs — Admin, Data Read & Write ✅ Use Org Policies to enforce guardrails across projects ✅ Enable Security Command Center for threat visibility ✅ Never store credentials in code — use Secret Manager Your org admin account is a crown jewel. Treat it like one. 👑

  • bgyankarki
    Bigyan Karki (@bgyankarki) reported

    Can someone help connect me with @googlecloud? We’ve been stuck in the Google OAuth verification process for months. We’ve already submitted the CASA certification as well. We have clients waiting for this to be approved, and the process has been extremely slow!!

  • Marlize911
    Marlize Holtzhausen (@Marlize911) reported

    Urgent @sundarpichai @googlecloud GCP billing suspension outage: Case 68553121 (ref 68545960). Expired card—no new card yet, alternative requested but ignored. Escalation requested multiple times. 300 SA emergency services down. Critical—please escalate urgently! #GoogleCloud

  • rhountu
    Rahul Rawat (@rhountu) reported

    @googlecloud hey team can you help me on cancelling the Payment profile? under subscription and services it shows I have active Google Cloud but once I go under billing that same Google ID project is closed. I closed it as per the doc. but still not able to see that under subs?

  • toodol12
    DONI (@toodol12) reported

    @xverse @googlecloud Xbus is vulnerable to hacking. This is a problem. Please investigate and restore it to its original state. This is a clear hacking. Please take responsibility for the investigation

  • AliAbuhassan
    Ali Abuhassan (@AliAbuhassan) reported

    We are a good @googlecloud partner. We bring them a lot of business. We had over 140k in fraudulent charges on our account in < 20 hours. @Google @googlecloud was unwilling to help. Not much of a partnership. We will take our AI and cloud business elsewhere. Shame

  • evinjohnn
    Evin (@evinjohnn) reported

    Hey @GoogleCloudTech — gave me 90,000 INR(1000$) in startup credits to build on GCP but won't give me even 5 RPM quota to actually use Claude models on Vertex AI. Been going back and forth with support for days. Anyone able to help? 🙏 @GoogleCloud_IN @googlecloud #VertexAI #StartupLife

  • UtariD86
    Mehmet Göksu (@UtariD86) reported

    @googlecloud @GoogleCloudTech @GoogleCloud_TR Case ID: 69725377. We are facing a billing anomaly and account lockout since Feb 14. Despite reporting a potential security breach, automated systems are blocking all support channels. We need a manual audit by a specialist. #GCP #CloudSecurity

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