Google Cloud status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Google Cloud reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Google Cloud users through our website.

• Cloud Services (67%)
• Domains (17%)
• Web Tools (17%)

Live Outage Map

The most recent Google Cloud outage reports came from the following cities:

City	Problem Type	Report Time
Catania	Cloud Services	6 days ago
Guayaquil	Web Tools	15 days ago
Mexico City	Cloud Services	28 days ago
Chhindwāra	Domains	1 month ago
Los Angeles	Cloud Services	1 month ago
Florence	Cloud Services	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brad Bonin (@cisco_brad) reported 12 seconds ago

  @googlecloud Damn, 10,000x scale is wild. That's the kind of compute density that actually changes what's possible in drug discovery. Smart play.

• 
  Christian Nonis (@christiannonis) reported 3 minutes ago

  I am (unfortunately) dealing with @googlecloud and @awscloud and what I am noticing is that in months they are unable so solve any kind of problem, it’s like being bounced back by ai replies that are sold like assistance from humans, saying that they are “working on that” but nothing changes in months and also replies are all the same.. idk if they are experiencing a shortage in human labor or what’s going on but the experience has become worse than ever

• 
  Vincent Defarge (@Woody2233) reported 5 minutes ago

  @rseroter @googlecloud Identity and registration are a strong foundation. The next challenge is operational context: which service and business outcome can the agent affect, who owns it, and how do we observe or stop it? An agent registry becomes far more useful when it carries that context.

• 
  Decisively Digital (@DcyDigital) reported 6 minutes ago

  @effiekav @googlecloud The moat is permissions, provenance and escalation paths, not model IQ. Most enterprises will find the bottleneck was never AI, it was that nobody could say who may do what.

• 
  Abdullahi Adam Usman (@Abdalla_Nangere) reported 7 minutes ago

  Starting up a business is not easy. You will be building, trying to keep things running, and then @googlecloud will suddenly slam you with a $101 invoice for API usage. Now, where do you even begin to service that? This is something I have not even finished building, let alone started making profits from. May Allah see us through. It is really not easy. Ya Allah.

• 
  KleurigDrieluik (@KleurigD) reported 11 minutes ago

  @GooglePlayBiz he Google play, why is Developer Support ignoring support questions with detailed technical analysis from @googlecloud Gemini and @Firebase support?

• 
  Abhi Balijepalli (@a8hi_b) reported 12 minutes ago

  @googlecloud Trying to get a hold of you guys, hitting quotas and having outages. Plz help.

• 
  ofPowerofWant (@ofPowerofWant) reported 17 minutes ago

  @googlecloud Thank you, will construct a breakdown with the affected accounts, screenshots, etc I tried to do this thru chat escalation but it kept looping back to console. It doesn't seem to understand "cant login" and a week ago it saw the accounts & the balance, not that I wasn't primary

• 
  63green (@63green) reported 19 minutes ago

  Another day, another need to 'unsubscribe' from @googlecloud marketing emails. This is why I've fully removed myself from all things @Google - they treat everyone with complete contempt, refuse to honor preferences, and are happy to **** you as a customer at every opportunity.

• 
  Aka4real (@Aka_olisa_) reported 20 minutes ago

  @googlecloud Lack of a Pre-paid Wallet / Top-up Model: Google Cloud operates exclusively on an automated post-paid auto-debit system. Without 3D-Secure/OTP authorization support for recurring international charges, legitimate automated payments fail, triggering account termination.

• 
  Shawn Sully (@aroogle) reported 30 minutes ago

  @googlecloud @GMapsPlatform @Google I need urgent help with an API billing issue case 73262938

• 
  Rimple (@RimpleMalik) reported 30 minutes ago

  @googlecloud @GoogleCloud_IN Need urgent help. We have raised a P1 case for quota increase. No one is answering the call. Need to get our Persistent Disk SSD Quota updated. Case number for reference: 73964507. We even bought enhanced support plan for this. Very disappointing.

• 
  Sayan (@Sayan__Genri) reported 33 minutes ago

  .@GoogleStartups is now supporting we're expanding to support images, videos, and audio using @googlecloud soon grateful to have team support

• 
  Henry Lorenzo (@ilhanerdal_) reported 33 minutes ago

  $GOOGL’s Q2 results produced the most profitable quarter in Alphabet’s history: $112.1B in net income—the company’s first quarter above $100B. But that headline needs context. Most of it came from unrealized gains in Alphabet’s equity portfolio, likely driven largely by its stakes in $SPCX and Anthropic. At the same time, $44.9B in CapEx pushed quarterly free cash flow to negative $5.9B. That is what the market focused on. The number I keep coming back to is Google Cloud’s $514B backlog—nearly 5x what it was a year ago. Demand is not the problem. Capacity is. Google still does not have enough compute and data-center capacity to serve that demand, so I believe management is right to keep investing aggressively. The buildout is pressuring free cash flow today. But if it unlocks even a meaningful portion of that backlog, investors may eventually view this spending very differently. The real question is not whether demand exists. It is how quickly $GOOGL can build enough capacity to capture it. #GOOGL #GoogleCloud #AI

• 
  Scooperleash_usa llc (@scooperleash) reported 35 minutes ago

  when cloud network is controlling what your company get at what time, that autonomy is cruel especially when it becomes like the company data that is stored in @googlecloud belongs to the cloud instead of the platform that uses the cloud

• 
  Garrett Smith (@gsmithw91) reported 35 minutes ago

  @googlecloud @ThomasOrTK What is the magic number of follow ups and requests someone has to do to get resolution for billing support? Its beyond 30 at this point.

• 
  Antonio Gomes (@onchainantonio) reported 35 minutes ago

  @Googlecloud's recent post-quantum roadmap highlights just how complex this migration is. The most honest line in it is about hardware. Google says some physical replacement cycles will run past 2029. This is a company that owns its data centres, its silicon, its browser and its certificate authority. And it still cannot promise the hardware layer is done by the end of the decade. That is the whole migration in one sentence. Post-quantum is a systems programme, not an algorithm swap. Three things in the roadmap that make the point: → Key exchange was the easy part. Hybrid ML-KEM is already live on Google's endpoints. Encryption in transit moves fast because it only needs two parties to agree. → Signatures are the hard part. ML-DSA and SLH-DSA are too large for the existing WebPKI to carry, so Google is testing Merkle Tree Certificates with Chrome and Cloudflare. They did not swap the signature. They redesigned how trust is distributed. → Roots of trust are the slow part. Caliptra, TPM 2.0, OpenTitan for quantum-secure boot. Silicon has a shipping cycle. No software update shortens it. Now remove Google's advantages. No single owner of the stack. No control over the clients. Keys and signatures published permanently the day they were made. That is what a decentralised network is migrating from. It is why "we'll upgrade later" is a much bigger claim there than it sounds. The organisations with the most control are being the most careful about the timeline. Worth sitting with.

• 
  Aritan (@Aritan_lover) reported 38 minutes ago

  @googlecloud Dear @Google, I’ve paid a significant amount for your services and now face a serious financial issue. For 24 hours, I’ve tried to reach a human support agent, but there is no clear way to do so. Please review this urgently and connect me with a specialist.

• 
  Nandan kumar (@_sirius93_) reported 38 minutes ago

  @googlecloud Hey Folks, Didn't expect such a quick response from the support team. Basically, I am trying to create a new cluster, very basic, with an e2small node and the us-central region using Terraform. Cluster creation finally failed after 30 mins.

• 
  Scooter 5150 (@5150Scooter) reported 38 minutes ago

  @googlecloud Anyone else concerned about the "employees" signing a letter to urge US to slow development of AI? Sounds like it would give China advantage with AI.

• 
  Numero Uno🇳🇬 (@John_dgreatestt) reported 39 minutes ago

  @Concordium @Google @googlecloud Runtime identity solves a crucial enterprise security problem

• 
  Calle ( R ) (@range61herby) reported 44 minutes ago

  @googlecloud my computer won't work now and neither does my phones in this valley, All hope is lost because it isn't my devices doing it it is in the network out of my hands or an airwave attacker in the valley again! AI.

• 
  Shayan Mashatian (@shayanrm) reported 47 minutes ago

  @googlecloud What’s the point of replying to messages here, asking DM you with a case number, to send a auto-reply privately that your case is under review?! We know the cases are under review and the issue is that they are not getting resolved fast enough. Why wasting our time to send the case to you in DM if you have an AI just to send an auto-response to it with no new or valuable information? @sundarpichai

• 
  abzal gylymbai (@abzalgylymbai) reported 51 minutes ago

  @googlecloud Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Billing ID: 01B3C0-1899D2-F0DA8D.

• 
  DWE Post (@dwepost) reported 51 minutes ago

  @googleaccount Dear Google Team, I can’t access my Gmail account. I forgot my password, and the standard recovery options are not working for me. This is my primary account. Please help me recover it as soon as possible. Thank you. @googlechrome @googlecloud help me.

• 
  clive boulton (@iC) reported 53 minutes ago

  @jonerp @googlecloud Salesforce CRM ushered in the biz developer to customize becuz UX for online self-service has far more users. ERP is more complex and seems well suited for AI builders to repeat a similar capability. SAP's ABAP cloud & developer extensibility: on-stack custom logic built for AI?

• 
  Gleb Otochkin (@sky_vst) reported 56 minutes ago

  @MShteyn5470 @rseroter @googlecloud Out of curiosity - how would you warm up a public global service endpoint? It serves thousands requests per second all the time and you never really know what backend serves your particular request.

• 
  Triman Kumar Saha (@T2872727) reported 57 minutes ago

  @gcloudpartners @googlecloud Urgent!!! I need help my Google Account got disabled by automated AI false positive error... this account is so much important to me and there's no human support.... please help Reference case id- 9-6635000040823

• 
  teo (@teodorio) reported 59 minutes ago

  Hey @googlecloud BigQuery web UI is broken in production for every single user and you just bombed my planning presentation. Thanks!

• 
  Sumeet (@sumeetweb) reported 60 minutes ago

  Update: @googlecloud outage caused this.