Google Cloud status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Google Cloud reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Google Cloud users through our website.

• Cloud Services (75%)
• Domains (13%)
• Web Tools (13%)

Live Outage Map

The most recent Google Cloud outage reports came from the following cities:

City	Problem Type	Report Time
São Paulo	Cloud Services	2 days ago
Township of Evan	Cloud Services	5 days ago
Catania	Cloud Services	14 days ago
Guayaquil	Web Tools	23 days ago
Mexico City	Cloud Services	1 month ago
Chhindwāra	Domains	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mariz (@MarizMelo) reported 2 minutes ago

  @googlecloud forcing users into prepaid sucks. Maybe time to look for alternatives to host your #AI product :/

• 
  Effie Kavoura 🔶 (@effiekav) reported 3 minutes ago

  The next phase of enterprise AI will not be won by the smartest chatbot. It will be won by the systems companies are actually willing to trust with real work. @googlecloud just launched Gemini Enterprise for Legal. Not simply a model for lawyers. A governed agent platform that can review contracts, monitor regulation, research legal issues, draft documents and operate across existing legal systems while inheriting the permissions already in place. That distinction matters. In high stakes industries, intelligence alone is not enough. The AI needs to know what it can access. What it is allowed to do. Which source it used. Where confidentiality boundaries sit. And when a human still needs to make the decision. I think this is where enterprise agents become genuinely interesting. The moat is moving from who has the cleverest model to who can safely connect intelligence to the messy systems where actual work happens.

• 
  Zodiac (@Zoddiacc) reported 4 minutes ago

  My app's Google Cloud project got suspended today. Reason: "abusive activity consistent with hijacking." Turns out an API key shipped in the app binary got scraped and someone used it to spin up resources on my project. Already deleted the key, filed an appeal, ticket's just sitting there. App's fully down for users in the meantime. @googlecloud any way to speed this up?

• 
  Spinal (@GucciSpinal) reported 6 minutes ago

  @HeyMila2008 @helloSQD @googlecloud Bad data can ruin an entire analytics stack

• 
  DWE Post (@dwepost) reported 6 minutes ago

  I am in a desperate situation. Everything has been compromised, and I cannot do anything to regain access. We need to take action as soon as possible. Please help me. @AskWorkspace The forms are not working. I am requesting a special recovery form, please. @googlecloud

• 
  Numero Uno🇳🇬 (@John_dgreatestt) reported 6 minutes ago

  @Concordium @Google @googlecloud Runtime identity solves a crucial enterprise security problem

• 
  Garrett Smith (@gsmithw91) reported 7 minutes ago

  @googlecloud I have been having a billing issue for 90 days now in which i was charge $3000 improperly. You guys have admitted it but I still haven't received my refund and have had a hard time getting any follow up at all regarding the case. CASE 70049182

• 
  wiinks (@wiinksdotcom) reported 9 minutes ago

  Been part of @GoogleStartups for almost a year, have not talked to anyone from Google, can't even use the credits becuase @googlecloud compliance flagged the account - just going to remove google oAuth login.

• 
  Mehta (@curious_meta) reported 10 minutes ago

  @BenjaminDEKR @googlecloud has spider web management when it comes to projects, api keys, service accounts, IAM policies (yes people must know all permissions in order to have security jobs). Why they need 4 different api keys? Why antigravity creates apikey without authorization?

• 
  Scooter 5150 (@5150Scooter) reported 15 minutes ago

  @googlecloud Anyone else concerned about the "employees" signing a letter to urge US to slow development of AI? Sounds like it would give China advantage with AI.

• 
  Abdullahi Adam Usman (@Abdalla_Nangere) reported 20 minutes ago

  Guys, I am overjoyed as @googlecloud just waived the $101.40 billing charge on my API usage from last month! After making my initial post, Google Cloud reached out to my DMs and asked for details. I explained that I was using the Vertex AI @GeminiApp API in @antigravity, believing the usage was well within my free promotional credits. However, I unexpectedly received a billing invoice of around $101.40, which led to our billing account being suspended and our backend going down because there were no funds in my bank account to cover it. I was guided by a helpful customer support agent who provided a form, and after filling it out, my case was forwarded to a dedicated billing specialist named Carms. After a series of emails over two days, the ever-friendly specialist informed me that Google approved a waiver for the entire charge out of support for our startup, while their engineering team continues to investigate what caused the token spikes in the first place. Shortly after, I received an official reinstatement email from Google, and our backend and production services were immediately restored. I honestly never expected such care, empathy, and leniency from a global tech giant, and Carms' final message genuinely touched me. Thank you, Google, for everything!

• 
  Sparky Anderson (@sparkyanderson7) reported 23 minutes ago

  @MLB @googlecloud Counts as one run - the same as a 349' HR just over the RF or LF wall down the line at any stadium

• 
  abzal gylymbai (@abzalgylymbai) reported 27 minutes ago

  @googlecloud Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Billing ID: 01B3C0-1899D2-F0DA8D.

• 
  ofPowerofWant (@ofPowerofWant) reported 27 minutes ago

  I cannot access @googlecloud, that was your choice. Stop sending me emails for someone elses account that they attached me to... fix it or i will make it a public issue that you are sending me someone elses accounts financial information They had no clue they were delinquent lol

• 
  Gleb Otochkin (@sky_vst) reported 27 minutes ago

  @MShteyn5470 @rseroter @googlecloud Out of curiosity - how would you warm up a public global service endpoint? It serves thousands requests per second all the time and you never really know what backend serves your particular request.

• 
  swarmsy (@swarminged) reported 29 minutes ago

  @trythreews @googlecloud This is Google looking at thousands of Web3 projects, vetting them, and deciding which ones deserve the top tier of their support. We are one of them, months into existence.

• 
  Scarab (@ScarabOfficial) reported 32 minutes ago

  Hey, #Google, You still haven't corrected the poor English in your #GoogleCloud ad'. How many more times do I have to tell you ?

• 
  Shailendra Varma (@_shailendra_var) reported 35 minutes ago

  Here's the message: Hey @googlecloud @GoogleCloudTech, my project "Tailor Book" (ID: tailor-book-25259) was hacked, and support is refusing to waive the unfair billing spike caused by unauthorized bot traffic! 🚨 Please look into Case #74350542 and fix this. #GoogleCloud #GCP

• 
  Paulo Griiettner (@griiettner) reported 41 minutes ago

  @googlecloud I'm having a huge issue on the past 8 months and I just can't get support to help me fix. Some how, someone connected my GCP account to a project, used my credit card, gave my user 0 access, but I can't remove my self fro the project. I had to get my bank to charge charge back, because again, I could not find anyone to help fix it. The bank restored my money and issue a dispute, you guys countered back saying that I actually received the service, even though I did not, someone else did it using my card. Please remove my account from that fraudulent service, otherwise I'll have to find a different way to make this happen.

• 
  atul joshi (@ajoshi31) reported 41 minutes ago

  @GoogleCloud @GoogleCloud_IN @googleclod It's disappointing to see a startup application stuck for weeks with no ownership. Since June 12, every follow-up has resulted in the same response: "please wait 2 business days." No ETA. No decision. No accountability. I've already delayed our infrastructure rollout because of this. If there's still no resolution by this week, we'll migrate to other provider. Timeline: • June 12: Application submitted • Multiple follow-ups over 3+ weeks • Repeated "wait 2 business days" • Support apologized for the delays • Call scheduled, but no follow-up afterward

• 
  Mikey Pizza (@PizzaBoiPiazza) reported 43 minutes ago

  @MLBStats @googlecloud @Mets HANG THE BANNER

• 
  Abdullahi Adam Usman (@Abdalla_Nangere) reported 45 minutes ago

  Starting up a business is not easy. You will be building, trying to keep things running, and then @googlecloud will suddenly slam you with a $103 billing for API usage. Now, where do you even begin to service that? This is something I have not even finished building, let alone started making profits from. May Allah see us through. It is really not easy. Ya Allah.

• 
  Mankaran (@MankaranSInghK2) reported 46 minutes ago

  @Google @GoogleCloud @sundarpichai I feel ROBBED. I paid for Google Cloud to learn and build, but I’ve been locked out of my Google account for days. My restoration was approved, yet verification still fails. Cloud Support closed my case and sent me in circles.

• 
  𝔇𝔢𝔯 ℭ𝔥𝔲𝔡 (@der_chuddie) reported 49 minutes ago

  Any lawyer on X? I'd like to propose a CAL against @googlecloud @awscloud and @Azure for not enforcing basic outgoing request filtering and wasting everybody resources with the scanning of .***, .env, and wordpress plugins which represents 99% of the bad traffic.

• 
  Andre Ross (@HANDSOMEDRE33) reported 50 minutes ago

  @googlecloud i just saying some random **** not important

• 
  Mathieu Kessler (@mayeu20) reported 53 minutes ago

  @googlecloud Embedding agents directly into network products is a strong integration.

• 
  Parthasarathy Ranganathan (@Partha_Ranga) reported 54 minutes ago

  AlphaEvolve now available on GoogleCloud, and as all the customer use-cases below suggest, it is pretty transformative.

• 
  Aka4real (@Aka_olisa_) reported 59 minutes ago

  @googlecloud Lack of a Pre-paid Wallet / Top-up Model: Google Cloud operates exclusively on an automated post-paid auto-debit system. Without 3D-Secure/OTP authorization support for recurring international charges, legitimate automated payments fail, triggering account termination.

• 
  Shailendra Varma (@_shailendra_var) reported 60 minutes ago

  🚨 URGENT REQUEST — Please Expedite My Project Reinstatement My Google Cloud project supporting Tailor Book has been suspended, and the entire app backend is currently down. Because of this, thousands of tailor businesses using the app are unable to manage their shops and daily work. My case has already been escalated to the internal team for project reinstatement, but the process is taking time while our users are completely dependent on the service. 🎫 Case ID: WRUOFYRHZ3ARFV4H6U2YBMRYEA @GoogleCloud @Firebase Please review my case and expedite the reinstatement process. This is a live production application, and every additional day of downtime is directly affecting real businesses. I understand that security reviews take time, but I urgently request your help in restoring the project as soon as possible. 🙏

• 
  ram 敵対国家 🇵🇷 (@hostilearsenal) reported 60 minutes ago

  @googlecloud @googlecloud you literally have to try and build the market you want to be apart of in most cases, but logically we make too many deductions, circles back to the same inherent legal issues with supply. This is all consumerism purely, isolating through reduction.. @briand_mi