Google Cloud status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Google Cloud reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Google Cloud users through our website.

• Cloud Services (75%)
• Domains (13%)
• Web Tools (13%)

Live Outage Map

The most recent Google Cloud outage reports came from the following cities:

City	Problem Type	Report Time
São Paulo	Cloud Services	1 day ago
Township of Evan	Cloud Services	4 days ago
Catania	Cloud Services	13 days ago
Guayaquil	Web Tools	22 days ago
Mexico City	Cloud Services	1 month ago
Chhindwāra	Domains	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jakob (@jakob_btc) reported 3 minutes ago

  The privacy paradox of the AI era is that utility requires intimacy. To make an AI agent genuinely useful, you have to give it access to proprietary context: internal knowledge, emails, code, workflows. Generic data does not get you very far. So what happens to privacy when hiding the data is no longer realistic? My view is that the privacy stack is shifting from data redaction to verifiable processing. Three major shifts happening right now: 1. Confidential AI at Scale: We’re moving past relying on corporate promises. @googlecloud recently rolled out Confidential G4 VMs with NVIDIA Blackwell GPUs. The tech is mainstreaming. With hardware-based Trusted Execution Environments, your knowledge base is encrypted in memory while the model processes it. Even the cloud provider can’t peek 2. End-to-End Prompt Encryption: Infinite AI memory is a privacy nightmare. The next wave of tools will use localized, cryptographic session gates. Google again recently open-sourced Prompt Encryption SDKs to tackle this problem, establishing a secure channel that keeps data encrypted from the client all the way until it hits the secure chip, before the session vanishes 3. Local Middleware & Edge SLMs: Instead of sending everything blindly to centralized frontier models, enterprises are routing data through local semantic firewalls The bottom line: You will feed AI everything it needs to know, but the tech stack will make sure the vendor never actually "learns" or retains a single byte of it.

• 
  Shayan Mashatian (@shayanrm) reported 10 minutes ago

  @googlecloud What’s the point of replying to messages here, asking DM you with a case number, to send a auto-reply privately that your case is under review?! We know the cases are under review and the issue is that they are not getting resolved fast enough. Why wasting our time to send the case to you in DM if you have an AI just to send an auto-response to it with no new or valuable information? @sundarpichai

• 
  Garrett Smith (@gsmithw91) reported 11 minutes ago

  @googlecloud billing support case 70049182 I have reached out over 36 times over the past three months to get a refund for a error that Google claimed was their fault

• 
  Garrett Smith (@gsmithw91) reported 17 minutes ago

  @googlecloud I have been having a billing issue for 90 days now in which i was charge $3000 improperly. You guys have admitted it but I still haven't received my refund and have had a hard time getting any follow up at all regarding the case. CASE 70049182

• 
  Isabella (@aochan99_) reported 18 minutes ago

  @ixen @googlecloud You can talk to @EllaCoding, support won't help you

• 
  Antonio Gomes (@onchainantonio) reported 19 minutes ago

  @Googlecloud's recent post-quantum roadmap highlights just how complex this migration is. The most honest line in it is about hardware. Google says some physical replacement cycles will run past 2029. This is a company that owns its data centres, its silicon, its browser and its certificate authority. And it still cannot promise the hardware layer is done by the end of the decade. That is the whole migration in one sentence. Post-quantum is a systems programme, not an algorithm swap. Three things in the roadmap that make the point: → Key exchange was the easy part. Hybrid ML-KEM is already live on Google's endpoints. Encryption in transit moves fast because it only needs two parties to agree. → Signatures are the hard part. ML-DSA and SLH-DSA are too large for the existing WebPKI to carry, so Google is testing Merkle Tree Certificates with Chrome and Cloudflare. They did not swap the signature. They redesigned how trust is distributed. → Roots of trust are the slow part. Caliptra, TPM 2.0, OpenTitan for quantum-secure boot. Silicon has a shipping cycle. No software update shortens it. Now remove Google's advantages. No single owner of the stack. No control over the clients. Keys and signatures published permanently the day they were made. That is what a decentralised network is migrating from. It is why "we'll upgrade later" is a much bigger claim there than it sounds. The organisations with the most control are being the most careful about the timeline. Worth sitting with.

• 
  Raju Datla (@raju_datla1) reported 22 minutes ago

  @_lopopolo @googlecloud @OpenAI Maybe you will help Google catchup to OpenAI, Anthropic and now Grok/Composer! So far Gemini is the most dissappointing frontier model for any coding tasks other than UAT maybe :-)

• 
  Mariz (@MarizMelo) reported 26 minutes ago

  @googlecloud forcing users into prepaid sucks. Maybe time to look for alternatives to host your #AI product :/

• 
  Vincent Defarge (@Woody2233) reported 27 minutes ago

  @rseroter @googlecloud Identity and registration are a strong foundation. The next challenge is operational context: which service and business outcome can the agent affect, who owns it, and how do we observe or stop it? An agent registry becomes far more useful when it carries that context.

• 
  Zodiac (@Zoddiacc) reported 29 minutes ago

  My app's Google Cloud project got suspended today. Reason: "abusive activity consistent with hijacking." Turns out an API key shipped in the app binary got scraped and someone used it to spin up resources on my project. Already deleted the key, filed an appeal, ticket's just sitting there. App's fully down for users in the meantime. @googlecloud any way to speed this up?

• 
  Maciej Donajski (@MaciejDonajski) reported 29 minutes ago

  Is it just me or @Google and @googlecloud changed something and now I have to log in to gcloud everyday vs once every few months. Similar with oauth I have the full login flow more often than I used to. Is it some new policy or am I imagining it?

• 
  Scarab (@ScarabOfficial) reported 31 minutes ago

  Hey, #Google, You still haven't corrected the poor English in your #GoogleCloud ad'. How many more times do I have to tell you ?

• 
  Aritan (@Aritan_lover) reported 31 minutes ago

  @googlecloud Dear @Google, I’ve paid a significant amount for your services and now face a serious financial issue. For more than 10 days, I’ve tried to reach a human support agent, but there is no clear way to do so. Please review this urgently and connect me with a specialist.

• 
  Kat MacSpyro (@KatSpyroMacD) reported 33 minutes ago

  @googlecloud Unless you can #BringValkoBack I'm not interested. I genuinely don't think there's anything you can do to help me.

• 
  Henry Lorenzo (@ilhanerdal_) reported 33 minutes ago

  $GOOGL ’s Q2 results produced the most profitable quarter in Alphabet’s history: $112.1B in net income—the company’s first quarter above $100B. But that headline needs context. Most of it came from unrealized gains in Alphabet’s equity portfolio, likely driven largely by its stakes in $SPCX and Anthropic. At the same time, $44.9B in CapEx pushed quarterly free cash flow to negative $5.9B. That is what the market focused on. The number I keep coming back to is Google Cloud’s $514B backlog—nearly 5x what it was a year ago. Demand is not the problem. Capacity is. Google still does not have enough compute and data-center capacity to serve that demand, so I believe management is right to keep investing aggressively. The buildout is pressuring free cash flow today. But if it unlocks even a meaningful portion of that backlog, investors may eventually view this spending very differently. The real question is not whether demand exists. It is how quickly $GOOGL can build enough capacity to capture it. #GOOGL #GoogleCloud #AI

• 
  Arpit Rajpurohit (@arpraj) reported 35 minutes ago

  @googlecloud Guys this is not been solved yet. It has been the worst experience working with your team

• 
  Conrad Lotz (@conradlotz) reported 38 minutes ago

  BREAKING: Google Cloud Hands AI Agents Full Cloud Cheat Sheet Thread 1/3 Google just made BigQuery, Cloud Run, and Kubernetes natively usable for Claude Code, Cursor, and Copilot agents. One command integration. Free tier available. Thread 2/3 This means your AI coding agents can now properly orchestrate real cloud resources without constant prompt engineering around APIs. Thread 3/3 Huge for production builders moving agents from prototypes to deployed services. Test it on a small workload first. #AI #GoogleCloud Bridges the gap between AI coding assistants and real infrastructure management; accelerates agent adoption. What cloud service do you want AI agents to handle first?

• 
  Decisively Digital (@DcyDigital) reported 38 minutes ago

  @effiekav @googlecloud The moat is permissions, provenance and escalation paths, not model IQ. Most enterprises will find the bottleneck was never AI, it was that nobody could say who may do what.

• 
  Mike Sowers (@mikesowerss) reported 40 minutes ago

  @rseroter @googlecloud @GoogleAIStudio Cancelled ultra bc it’s the only ai I never even got close to hitting limits (lack of use), it’s entirely fractured across so many different ai sectors that aren’t intuitive at all to navigate.

• 
  Kat MacSpyro (@KatSpyroMacD) reported 41 minutes ago

  @googlecloud Unless you can #BringValkoBack I don't care. Your product can't help me in any way, shape, or form to fulfill my wants and/or needs.

• 
  Brad Bonin (@cisco_brad) reported 43 minutes ago

  @googlecloud @Gartner_inc Nice recognition. The AI infrastructure space is heating up - execution matters most right now though. Curious how the actual customer deployments play out over the next year or two.

• 
  Henry Lorenzo (@ilhanerdal_) reported 44 minutes ago

  $GOOGL’s Q2 results produced the most profitable quarter in Alphabet’s history: $112.1B in net income—the company’s first quarter above $100B. But that headline needs context. Most of it came from unrealized gains in Alphabet’s equity portfolio, likely driven largely by its stakes in $SPCX and Anthropic. At the same time, $44.9B in CapEx pushed quarterly free cash flow to negative $5.9B. That is what the market focused on. The number I keep coming back to is Google Cloud’s $514B backlog—nearly 5x what it was a year ago. Demand is not the problem. Capacity is. Google still does not have enough compute and data-center capacity to serve that demand, so I believe management is right to keep investing aggressively. The buildout is pressuring free cash flow today. But if it unlocks even a meaningful portion of that backlog, investors may eventually view this spending very differently. The real question is not whether demand exists. It is how quickly $GOOGL can build enough capacity to capture it. #GOOGL #GoogleCloud #AI

• 
  clive boulton (@iC) reported 44 minutes ago

  @jonerp @googlecloud Salesforce CRM ushered in the biz developer to customize becuz UX for online self-service has far more users. ERP is more complex and seems well suited for AI builders to repeat a similar capability. SAP's ABAP cloud & developer extensibility: on-stack custom logic built for AI?

• 
  Bally_AgenticAI (@bally_kehal) reported 46 minutes ago

  Google's Agent Identity gives each agent a SPIFFE ID and a token bound by mTLS to the runtime that issued it. Steal the credential and it won't replay anywhere else. Shared service accounts for agents were always a placeholder. @googlecloud #AgenticAI #IAM

• 
  abzal gylymbai (@abzalgylymbai) reported 47 minutes ago

  @googlecloud Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Can someone please DM me / escalate this?

• 
  CEOInterviews.AI (@CEOinterview) reported 48 minutes ago

  The market spent this month betting AI capex will never earn its return. Alphabet's Wednesday earnings are the first hard rebuttal. Google Cloud operating income hit 8.8 billion dollars, triple the 2.8 billion of a year earlier, on 82 percent revenue growth. Back in April, Google Cloud CEO Thomas Kurian told Matthew Berman why he was not worried: in a capacity constrained market, owning your own chip keeps your unit economics attractive while everyone else pays up. Google is now selling that chip to Anthropic, OpenAI and Meta. Source: $GOOG @googlecloud, Matthew Berman @MatthewBerman

• 
  Jo-Wins (@TheGodfessional) reported 48 minutes ago

  @googlecloud @GoogleDeepMind Help, some individuals have been hacking my phones from 2020-2026 even after changing several @Android phones. These individuals seem to be aware of every new android phone I purchase and the hacking still continues. I believe my primary Google ID account has been compromised.

• 
  Mr. Palindrome (@bladeofshanghai) reported 52 minutes ago

  @googlecloud **** you. I spent years in your ecosystem learning only to be met with the strictest and most impossible to fulfill requirements for GCP billing. Every card I tried failed. **** you. I'm leaving the Google ecosystem rn. They treat people outside US like ****.

• 
  Rooke Poole (@rookepoole) reported 53 minutes ago

  @googlecloud I got connected now but since this automated maybe not help me with the hackathon

• 
  Alex Boudot (@the_alex_boudot) reported 57 minutes ago

  @NewsFromGoogle @googlecloud @Verizon Verizon users will meet Gemini as the outage that never happened.