Google Cloud status: hosting issues and outage reports
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Full Outage Map
Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.
Problems in the last 24 hours
The graph below depicts the number of Google Cloud reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Cloud. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Cloud users through our website.
- Cloud Services (50%)
- Domains (33%)
- Hosting (17%)
Live Outage Map
The most recent Google Cloud outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Mexico City
|
Cloud Services | 8 days ago |
 Chhindwāra
|
Domains | 15 days ago |
 Los Angeles
|
Cloud Services | 15 days ago |
|
Florence
|
Cloud Services | 2 months ago |
|
Noida
|
Hosting | 3 months ago |
|
Noida
|
Domains | 3 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Cloud Issues Reports
Latest outage, problems and issue reports in social media:
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Antonio Alonso-Stepanov (@antonioalst) reportedI wonder if there’s a network effect to compute where running more GPUs/TPUs gives you more data on which machines fail and how, which lets you train better models to predict failures and route workloads around them. I’ve heard @googlecloud uses these kinds of predictive health signals.
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Carles Sala (@csalacat) reported@googlecloud Can you please stop renaming things arbitrarily? The names might be cool, but not even @GeminiApp keeps up with your branding changes, and I ask it for help navigating the menu maze it gives me outdated routes that still use Vertex AI
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abzal gylymbai (@abzalgylymbai) reported@googlecloud Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Billing ID: 01B3C0-1899D2-F0DA8D.
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GovTechNow (@govtechnow) reported@googlecloud The problem is, the potential rug pull when venture funding dries up and the real cost gets passed on, eventually to the public.
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Garrett Smith (@gsmithw91) reported@Google Is there anyone that can help with a cloud billing support case I have been waiting 93 days to resolve. I have been expecting a refund of $3118.19 @googlecloud billing support has not been accountable or helpful one bit
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Garrett Smith (@gsmithw91) reported@googlecloud billing support case 70049182 I have reached out over 36 times over the past three months to get a refund for a error that Google claimed was their fault
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Jeremy Mcnabb (@Jeremy_AI_) reported@nvidia @IneffableLabs @googlecloud Yeah “How do you escape the room of 1000 fools?” Shirley knows Surely by now … or just another fool beggar all alike. (Don’t enter the room of 1000 fools if hoping to escape it… clearly you were foolish enough to byte down and buy in a suspect at your own weights out of it?)
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Garrett Smith (@gsmithw91) reported@googlecloud @ThomasOrTK What is the magic number of follow ups and requests someone has to do to get resolution for billing support? Its beyond 30 at this point.
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Boomer Socialist ☭ 🍉#AntiWar (@SouthernGal918) reported@Humana @googlehealth @googlecloud Can't login to your website. Not sending verification code.
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Aritan (@Aritan_lover) reported@googlecloud Dear @Google, I’ve paid a significant amount for your services and now face a serious financial issue. For more than 10 days, I’ve tried to reach a human support agent, but there is no clear way to do so. Please review this urgently and connect me with a specialist.
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Surinder Sharma (@SippiSharma) reportedWe're a small business using Gemini API through @GoogleCloud & received an unexpected charge we haven't been able to verify. Billing support wasn't able to investigate further & we haven't found a way to reach tech support. Help! #GoogleCloudSupport #SmallBusiness @ThomasOrTK
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Rishi (@RishiC19) reportedIs there any @googlecloud support available for an account/project regarding startup credits?
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Kevin Middleton | FootballGPT (@coach_kevin_m) reportedGoogle Gemini API support is unbelievable. My production API has now been blocked twice due to “spending caps”, taking my apps offline for hours and creating customer support issues. Support told me to submit a quota increase form, which I did on 31 July. I’ve had no response. However, the API eventually started working again without any explanation. Now it’s happened again. Today I was told to “continue reaching out” to the Quota Increase team. But Google Support has already confirmed there is NO direct way to contact them. So what exactly am I supposed to do? @GoogleCloud @GoogleAI
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Mankaran (@MankaranSInghK2) reported@Google @GoogleCloud @sundarpichai I feel ROBBED. I paid for Google Cloud to learn and build, but I’ve been locked out of my Google account for days. My restoration was approved, yet verification still fails. Cloud Support closed my case and sent me in circles.
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The AI Automation Agency (@ham_basshogg) reported@googlecloud The @antigravity and @googlecloud exposed my api and had my chatbot get hacked and run up a $9k bill, suspend my account and halt my operation. The customer service has been non existent for an obvious and easy fix. My contract is likely to be chopped this week. 8 days down
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DWE Post (@dwepost) reported@googleaccount Dear Google Team, I can’t access my Gmail account. I forgot my password, and the standard recovery options are not working for me. This is my primary account. Please help me recover it as soon as possible. Thank you. @googlechrome @googlecloud help me.
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CJ🇺🇸✝️✡️☪️ (@CJ46724511) reported@MLB @googlecloud 84mph lollipop down the center of the ****** pipe. Lol
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The AI Automation Agency (@ham_basshogg) reportedBe very careful about which IDE and tech stack you choose when building out workflows and apps. @googlecloud @AskGoogleCloud @antigravity make sure you check out their customer service and don’t assume that one exists.
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Aaron Hilton (@otri) reported@googlecloud It's worrisome that base level support for the platform is a $29/mo fee. Requiring the use of back-channels like X.
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Jon Clark (@JonLClark) reported@VeryWellVersed @googlecloud WTF I thought losing my twitter handle to crypto spammers was upsetting 😱
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Garrett Smith (@gsmithw91) reported@googlecloud I have been having a billing issue for 90 days now in which i was charge $3000 improperly. You guys have admitted it but I still haven't received my refund and have had a hard time getting any follow up at all regarding the case. CASE 70049182
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Sam Mathews (@sammathews) reported@Vikxngr @googlecloud Wtf are you talking about lol. Stop spewing bs
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Vijith Venkatesh (@vij2288) reportedTested @SarvamAI vs @GoogleCloud STT on Kannada. Sarvam won by a mile. Building an app for my mom, she used to write in Kannada and I want to help her do it again. This API is making it possible. Proud of what Indian builders are creating. 🇮🇳 #BuildInPublic #IndianAI
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The AI Automation Agency (@ham_basshogg) reported@googlecloud Well that was an attempt to take me off X and offer zero assistance. I will post my customer support chats with @AskGoogleCloud support chats so people can see what I’ve experienced. I will be out of a job next week because of @googlecloud
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Henry Lorenzo (@ilhanerdal_) reported$GOOGL ’s Q2 results produced the most profitable quarter in Alphabet’s history: $112.1B in net income—the company’s first quarter above $100B. But that headline needs context. Most of it came from unrealized gains in Alphabet’s equity portfolio, likely driven largely by its stakes in $SPCX and Anthropic. At the same time, $44.9B in CapEx pushed quarterly free cash flow to negative $5.9B. That is what the market focused on. The number I keep coming back to is Google Cloud’s $514B backlog—nearly 5x what it was a year ago. Demand is not the problem. Capacity is. Google still does not have enough compute and data-center capacity to serve that demand, so I believe management is right to keep investing aggressively. The buildout is pressuring free cash flow today. But if it unlocks even a meaningful portion of that backlog, investors may eventually view this spending very differently. The real question is not whether demand exists. It is how quickly $GOOGL can build enough capacity to capture it. #GOOGL #GoogleCloud #AI
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Luca 🦖 | #fncforever | 🍉 (@sinister_in) reported@sammathews @googlecloud The worst possible time line
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Parag Dher Sare Paise Wala (@ParagBatham) reported@GoogleCloud I need urgent help with a disputed Google Cloud billing charge. I've tried getting through Google Cloud Billing Support, but the automated assistant won't connect me with a human. Please help me get this escalated to a billing specialist. I can provide the details
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Paco Jones (@unpocopaco) reported@sammathews @Vikxngr @googlecloud COACH_BOT.md, ADC.md, SUPPORT.md
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Howard Beale (@Mad_as_Hel) reported@googlecloud Good, because they need help !
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The AI Leadership Institute, Nairobi (@aiacademy_nbo) reported@googlecloud An issue we encountered when trying to setup RAG Engine. "For new projects, using Spanner mode with RAG Engine in us-central1, us-east1, and us-east4 is restricted to only allow listed projects due to capacity limitation. Please switch to Serverless mode in us-central1..."