Google Cloud status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Google Cloud reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Google Cloud users through our website.

• Cloud Services (67%)
• Domains (17%)
• Web Tools (17%)

Live Outage Map

The most recent Google Cloud outage reports came from the following cities:

City	Problem Type	Report Time
Catania	Cloud Services	8 days ago
Guayaquil	Web Tools	16 days ago
Mexico City	Cloud Services	29 days ago
Chhindwāra	Domains	1 month ago
Los Angeles	Cloud Services	1 month ago
Florence	Cloud Services	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Antonio Alonso-Stepanov (@antonioalst) reported 60 seconds ago

  I wonder if there’s a network effect to compute where running more GPUs/TPUs gives you more data on which machines fail and how, which lets you train better models to predict failures and route workloads around them. I’ve heard @googlecloud uses these kinds of predictive health signals.

• 
  Abhi Balijepalli (@a8hi_b) reported 2 minutes ago

  @googlecloud Trying to get a hold of you guys, hitting quotas and having outages. Plz help.

• 
  𝔇𝔢𝔯 ℭ𝔥𝔲𝔡 (@der_chuddie) reported 2 minutes ago

  Any lawyer on X? I'd like to propose a CAL against @googlecloud @awscloud and @Azure for not enforcing basic outgoing request filtering and wasting everybody resources with the scanning of .***, .env, and wordpress plugins which represents 99% of the bad traffic.

• 
  Gleb Otochkin (@sky_vst) reported 2 minutes ago

  @MShteyn5470 @rseroter @googlecloud Out of curiosity - how would you warm up a public global service endpoint? It serves thousands requests per second all the time and you never really know what backend serves your particular request.

• 
  Paul Dejean (@paulcdejean) reported 5 minutes ago

  @googlecloud It seems you have released a hotfix for this issue, and I'm no longer experiencing this.

• 
  Tomoaki Sekiya (@SnoopyLinkin) reported 5 minutes ago

  (English follows Japanese) GKEのNetwork Endpoint Group（NEG）事前プロビジョニングがプレビューで登場。NEGのServiceアノテーションにカスタムzonesパラメータを追加すると、対象ゾーンにノードがなくてもService作成時に空のNEGを作成でき、ワークロードのデプロイを待たずにバックエンドサービスへのNEGアタッチなどインフラ構築を自動化できます。 GKE's Network Endpoint Group (NEG) pre-provisioning is now in Preview. Adding a custom zones parameter to the NEG Service annotation creates an empty NEG at Service creation even before nodes exist in that zone, letting you automate infra steps like attaching a NEG to a backend service without waiting for workloads to deploy. #GoogleCloud #GoogleCloudAmbassador

• 
  Ohhboyyyy (@Ohhboyyyy_) reported 10 minutes ago

  @MLB @googlecloud @CleGuardians These umpires are ******* horrible watching theses games is so bad it seem like hitters get 5 strikes and the strike zone the size of a baseball card cause strikes and getting called for ***** and teams are scoring when they should of been out the inning

• 
  swarmsy (@swarminged) reported 10 minutes ago

  @trythreews @googlecloud This is Google looking at thousands of Web3 projects, vetting them, and deciding which ones deserve the top tier of their support. We are one of them, months into existence.

• 
  Viraj Kokane (@virajkokane_) reported 12 minutes ago

  @GoogleCloud @GoogleStartups @ragingdas We've been blocked for over 2 weeks trying to get a GPU quota approved for our production workloads. Every manual quota request is auto-rejected within seconds, with no explanation. Our assigned account manager has been unavailable for over a week, with no replacement. We've spoken to 3 different sales contacts, shared all requested details multiple times, and followed up repeatedly. Yet no meaningful update. Our platform has paying customers, and our render pipeline is effectively down because we can't provision the GPUs we need. We're not asking for special treatment - just a human review, transparency, and a point of contact who can help resolve this. We joined the Google for Startups program to build, not to spend weeks chasing responses. Can someone from the Google Cloud team please look into this?

• 
  Paulo Griiettner (@griiettner) reported 14 minutes ago

  @googlecloud I'm having a huge issue on the past 8 months and I just can't get support to help me fix. Some how, someone connected my GCP account to a project, used my credit card, gave my user 0 access, but I can't remove my self fro the project. I had to get my bank to charge charge back, because again, I could not find anyone to help fix it. The bank restored my money and issue a dispute, you guys countered back saying that I actually received the service, even though I did not, someone else did it using my card. Please remove my account from that fraudulent service, otherwise I'll have to find a different way to make this happen.

• 
  EDJ (@edj_FL) reported 16 minutes ago

  @MLB @googlecloud @CleGuardians Too bad the Guardians offense is absolutely atrocious

• 
  Raf (@RfSharko) reported 17 minutes ago

  @googlecloud @everlaw You're losers and your models sucks. Months ago I thought you were gonna catch up or even beat Claude and ChatGPT but it turns you are lacking skills and R&D. What a disappointment

• 
  Arpit Rajpurohit (@arpraj) reported 20 minutes ago

  @googlecloud Hey - we are facing issues with support . There is an ongoing cyptomining case we are trying to solve. Your support had not been able to help in anyway. Been your customer for so long and yet i see no help on the case . Can someone please look into this

• 
  BlockClaimed🍚 ⛓ (@BlockClaimed) reported 22 minutes ago

  @onchainantonio @googlecloud Post quantum migration is a trust architecture problem....not merely cryptography

• 
  Jaden Fix (@jadenfixxx) reported 27 minutes ago

  Anyone at @googlecloud or @awscloud (or a neocloud) wanting to slide into my DMs and help me rip some free credits? Possibly leading to larger contracts down the road .. I just tried signing up for an @Azure free trial, and the experience felt like what I imagine the elders went through with dial-up internet. Solutions Architects or Account Managers HMU

• 
  Sayan (@Sayan__Genri) reported 29 minutes ago

  .@GoogleStartups is now supporting we're expanding to support images, videos, and audio using @googlecloud soon grateful to have team support

• 
  Boomer Socialist ☭ 🍉#AntiWar (@SouthernGal918) reported 29 minutes ago

  @Humana @googlehealth @googlecloud Can't login to your website. Not sending verification code.

• 
  busch propaganda spreader 🇺🇸 (25-12) (@Nazar4Bedard) reported 29 minutes ago

  @StudiosLA90210 @MLBNetwork @googlecloud Your fanbase sucks and he was right cry about it

• 
  The AI Leadership Institute, Nairobi (@aiacademy_nbo) reported 31 minutes ago

  @googlecloud An issue we encountered when trying to setup RAG Engine. "For new projects, using Spanner mode with RAG Engine in us-central1, us-east1, and us-east4 is restricted to only allow listed projects due to capacity limitation. Please switch to Serverless mode in us-central1..."

• 
  Bernaridho Hutabarat (@bernaridho) reported 31 minutes ago

  @googlecloud What more do you need? I'm tired of giving repeatedly same information, and Google did not solve it. Are you the customer center staffs are just reshuffled too often?

• 
  Triman Kumar Saha (@T2872727) reported 32 minutes ago

  @gcloudpartners @googlecloud Urgent!!! I need help my Google Account got disabled by automated AI false positive error... this account is so much important to me and there's no human support.... please help Reference case id- 9-6635000040823

• 
  Antonio Gomes (@onchainantonio) reported 33 minutes ago

  @Googlecloud's recent post-quantum roadmap highlights just how complex this migration is. The most honest line in it is about hardware. Google says some physical replacement cycles will run past 2029. This is a company that owns its data centres, its silicon, its browser and its certificate authority. And it still cannot promise the hardware layer is done by the end of the decade. That is the whole migration in one sentence. Post-quantum is a systems programme, not an algorithm swap. Three things in the roadmap that make the point: → Key exchange was the easy part. Hybrid ML-KEM is already live on Google's endpoints. Encryption in transit moves fast because it only needs two parties to agree. → Signatures are the hard part. ML-DSA and SLH-DSA are too large for the existing WebPKI to carry, so Google is testing Merkle Tree Certificates with Chrome and Cloudflare. They did not swap the signature. They redesigned how trust is distributed. → Roots of trust are the slow part. Caliptra, TPM 2.0, OpenTitan for quantum-secure boot. Silicon has a shipping cycle. No software update shortens it. Now remove Google's advantages. No single owner of the stack. No control over the clients. Keys and signatures published permanently the day they were made. That is what a decentralised network is migrating from. It is why "we'll upgrade later" is a much bigger claim there than it sounds. The organisations with the most control are being the most careful about the timeline. Worth sitting with.

• 
  Ffeennddeerr (@ffeennddeerr) reported 37 minutes ago

  Hi @googlecloud @GoogleDevs @Firebase ! My account disabled by mistake (false-positive bot detection) after travel. I'm trapped in a deadlock (SMS code doesn't send/'too many attempts'). Ticket ID: Case 10414028. Can someone please help escalate this? 4 months of work is stuck.

• 
  Kat MacSpyro (@KatSpyroMacD) reported 39 minutes ago

  @googlecloud Unless you can #BringValkoBack I'm not interested. I genuinely don't think there's anything you can do to help me.

• 
  Sumeet (@sumeetweb) reported 40 minutes ago

  Update: @googlecloud outage caused this.

• 
  Parag Dher Sare Paise Wala (@ParagBatham) reported 42 minutes ago

  @GoogleCloud I need urgent help with a disputed Google Cloud billing charge. I've tried getting through Google Cloud Billing Support, but the automated assistant won't connect me with a human. Please help me get this escalated to a billing specialist. I can provide the details

• 
  abzal gylymbai (@abzalgylymbai) reported 43 minutes ago

  @googlecloud Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Billing ID: 01B3C0-1899D2-F0DA8D.

• 
  Adel Bucetta (@adelbucetta) reported 51 minutes ago

  @googlecloud the honest answer is that many companies think they can just bolt ai on top of their existing data mess, but it's not that simple. you need a robust data strategy from day one to support autonomous agents.

• 
  Nandan kumar (@_sirius93_) reported 52 minutes ago

  @googlecloud Hey Folks, Didn't expect such a quick response from the support team. Basically, I am trying to create a new cluster, very basic, with an e2small node and the us-central region using Terraform. Cluster creation finally failed after 30 mins.

• 
  Scarab (@ScarabOfficial) reported 53 minutes ago

  Hey, #Google, You still haven't corrected the poor English in your #GoogleCloud ad'. How many more times do I have to tell you ?