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Google Cloud status: hosting issues and outage reports

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Full Outage Map

Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Problems in the last 24 hours

The graph below depicts the number of Google Cloud reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Google Cloud. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Google Cloud users through our website.

  • 71% Cloud Services (71%)
  • 14% Domains (14%)
  • 14% Web Tools (14%)

Live Outage Map

The most recent Google Cloud outage reports came from the following cities:

CityProblem TypeReport Time
São Paulo Cloud Services 5 days ago
Township of Evan Cloud Services 8 days ago
Catania Cloud Services 17 days ago
Guayaquil Web Tools 26 days ago
Mexico City Cloud Services 1 month ago
Chhindwāra Domains 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • 200divesL8r
    200divesL8r (@200divesL8r) reported

    @googlecloud Yeah, your product sucks bro!

  • abzalgylymbai
    abzal gylymbai (@abzalgylymbai) reported

    @googlecloud Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Can someone please DM me / escalate this?

  • abzalgylymbai
    abzal gylymbai (@abzalgylymbai) reported

    @googlecloud @alcidion Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Can someone please DM me / escalate this?

  • christiannonis
    Christian Nonis (@christiannonis) reported

    I am (unfortunately) dealing with @googlecloud and @awscloud and what I am noticing is that in months they are unable so solve any kind of problem, it’s like being bounced back by ai replies that are sold like assistance from humans, saying that they are “working on that” but nothing changes in months and also replies are all the same.. idk if they are experiencing a shortage in human labor or what’s going on but the experience has become worse than ever

  • KatSpyroMacD
    Kat MacSpyro (@KatSpyroMacD) reported

    @googlecloud Unless you can #BringValkoBack I don't care. Your product can't help me in any way, shape, or form to fulfill my wants and/or needs.

  • ofPowerofWant
    ofPowerofWant (@ofPowerofWant) reported

    @googlecloud I did collect everything and attempt to do this but @X has joined team "lock you out with something you never asked for" so without a passcode it's not happening Will just have to vent frustrations each time I receive an email until we can't access this at all either

  • BlockClaimed
    BlockClaimed🍚 ⛓ (@BlockClaimed) reported

    @onchainantonio @googlecloud Post quantum migration is a trust architecture problem....not merely cryptography

  • jadenfixxx
    Jaden Fix (@jadenfixxx) reported

    Anyone at @googlecloud or @awscloud (or a neocloud) wanting to slide into my DMs and help me rip some free credits? Possibly leading to larger contracts down the road .. I just tried signing up for an @Azure free trial, and the experience felt like what I imagine the elders went through with dial-up internet. Solutions Architects or Account Managers HMU

  • osorioleomar
    Leomar Osorio (@osorioleomar) reported

    Hi @askgcp @googlecloud, our CPTO has paused our company's GCP migration after a known Firebase API vulnerability led to 19k SEK in unauthorized Gemini charges. We provided proof of external abuse but haven't heard back in over a week. Need immediate help with Case #72859549

  • RfSharko
    Raf (@RfSharko) reported

    @googlecloud @everlaw You're losers and your models sucks. Months ago I thought you were gonna catch up or even beat Claude and ChatGPT but it turns you are lacking skills and R&D. What a disappointment

  • antonioalst
    Antonio Alonso-Stepanov (@antonioalst) reported

    I wonder if there’s a network effect to compute where running more GPUs/TPUs gives you more data on which machines fail and how, which lets you train better models to predict failures and route workloads around them. I’ve heard @googlecloud uses these kinds of predictive health signals.

  • TheGodfessional
    Jo-Wins (@TheGodfessional) reported

    @googlecloud @GoogleDeepMind Help, some individuals have been hacking my phones from 2020-2026 even after changing several @Android phones. These individuals seem to be aware of every new android phone I purchase and the hacking still continues. I believe my primary Google ID account has been compromised.

  • conradlotz
    Conrad Lotz (@conradlotz) reported

    BREAKING: Google Cloud Hands AI Agents Full Cloud Cheat Sheet Thread 1/3 Google just made BigQuery, Cloud Run, and Kubernetes natively usable for Claude Code, Cursor, and Copilot agents. One command integration. Free tier available. Thread 2/3 This means your AI coding agents can now properly orchestrate real cloud resources without constant prompt engineering around APIs. Thread 3/3 Huge for production builders moving agents from prototypes to deployed services. Test it on a small workload first. #AI #GoogleCloud Bridges the gap between AI coding assistants and real infrastructure management; accelerates agent adoption. What cloud service do you want AI agents to handle first?

  • SnoopyLinkin
    Tomoaki Sekiya (@SnoopyLinkin) reported

    (English follows Japanese) GKEのNetwork Endpoint Group(NEG)事前プロビジョニングがプレビューで登場。NEGのServiceアノテーションにカスタムzonesパラメータを追加すると、対象ゾーンにノードがなくてもService作成時に空のNEGを作成でき、ワークロードのデプロイを待たずにバックエンドサービスへのNEGアタッチなどインフラ構築を自動化できます。 GKE's Network Endpoint Group (NEG) pre-provisioning is now in Preview. Adding a custom zones parameter to the NEG Service annotation creates an empty NEG at Service creation even before nodes exist in that zone, letting you automate infra steps like attaching a NEG to a backend service without waiting for workloads to deploy. #GoogleCloud #GoogleCloudAmbassador

  • T2872727
    Triman Kumar Saha (@T2872727) reported

    @GoogleCloud_IN @googlecloud Urgent!!! I need help my Google Account got disabled by automated AI false positive error... this account is so much important to me and there's no human support.... please help Reference case id- 9-6635000040823

  • LukasPetrasch
    Lukas Petrasch (@LukasPetrasch) reported

    7 months. 20+ status updates. 8 different support reps. Still no decision. That's our experience with @GoogleCloud Billing following a DDoS incident. I'm genuinely starting to question whether this is the standard a cloud provider of this size holds itself to. #GoogleCloud

  • DcyDigital
    Decisively Digital (@DcyDigital) reported

    @effiekav @googlecloud The moat is permissions, provenance and escalation paths, not model IQ. Most enterprises will find the bottleneck was never AI, it was that nobody could say who may do what.

  • ilhanerdal_
    Henry Lorenzo (@ilhanerdal_) reported

    $GOOGL’s Q2 results produced the most profitable quarter in Alphabet’s history: $112.1B in net income—the company’s first quarter above $100B. But that headline needs context. Most of it came from unrealized gains in Alphabet’s equity portfolio, likely driven largely by its stakes in $SPCX and Anthropic. At the same time, $44.9B in CapEx pushed quarterly free cash flow to negative $5.9B. That is what the market focused on. The number I keep coming back to is Google Cloud’s $514B backlog—nearly 5x what it was a year ago. Demand is not the problem. Capacity is. Google still does not have enough compute and data-center capacity to serve that demand, so I believe management is right to keep investing aggressively. The buildout is pressuring free cash flow today. But if it unlocks even a meaningful portion of that backlog, investors may eventually view this spending very differently. The real question is not whether demand exists. It is how quickly $GOOGL can build enough capacity to capture it. #GOOGL #GoogleCloud #AI

  • bally_kehal
    Bally_AgenticAI (@bally_kehal) reported

    Google shipped Agent Identity to GA. Every agent gets a SPIFFE ID and a token bound by mTLS to the runtime that issued it. Steal the credential and it won't replay. Shared service accounts for agents were always a placeholder. That era just ended. @googlecloud #AgenticAI

  • ShashiBarsaiyan
    Shashi (@ShashiBarsaiyan) reported

    @_okcredit @googlecloud To much add, if u r using this app,no action if u feel any problem, always try to divert new plan,bakwas app

  • aochan99_
    Isabella (@aochan99_) reported

    @ixen @googlecloud You can talk to @EllaCoding, support won't help you

  • hexmint
    hexmint ✌️ (@hexmint) reported

    Google AI/GCP payments and setting up projects is so confusing. @googlecloud get your **** right.

  • gsmithw91
    Garrett Smith (@gsmithw91) reported

    @googlecloud I have been having a billing issue for 90 days now in which i was charge $3000 improperly. You guys have admitted it but I still haven't received my refund and have had a hard time getting any follow up at all regarding the case. CASE 70049182

  • abzalgylymbai
    abzal gylymbai (@abzalgylymbai) reported

    @googlecloud @wiz_io Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Can someone please DM me / escalate this?

  • griiettner
    Paulo Griiettner (@griiettner) reported

    @googlecloud I'm having a huge issue on the past 8 months and I just can't get support to help me fix. Some how, someone connected my GCP account to a project, used my credit card, gave my user 0 access, but I can't remove my self fro the project. I had to get my bank to charge charge back

  • aiacademy_nbo
    The AI Leadership Institute, Nairobi (@aiacademy_nbo) reported

    @googlecloud An issue we encountered when trying to setup RAG Engine. "For new projects, using Spanner mode with RAG Engine in us-central1, us-east1, and us-east4 is restricted to only allow listed projects due to capacity limitation. Please switch to Serverless mode in us-central1..."

  • sumeetweb
    Sumeet (@sumeetweb) reported

    Update: @googlecloud outage caused this.

  • cisco_brad
    Brad Bonin (@cisco_brad) reported

    @googlecloud Damn, 10,000x scale is wild. That's the kind of compute density that actually changes what's possible in drug discovery. Smart play.

  • T2872727
    Triman Kumar Saha (@T2872727) reported

    @gcloudpartners @googlecloud Urgent!!! I need help my Google Account got disabled by automated AI false positive error... this account is so much important to me and there's no human support.... please help Reference case id- 9-6635000040823

  • Abdalla_Nangere
    Abdullahi Adam Usman (@Abdalla_Nangere) reported

    Guys, I am overjoyed as @googlecloud just waived the $101.40 billing charge on my API usage from last month! After making my initial post, Google Cloud reached out to my DMs and asked for details. I explained that I was using the Vertex AI @GeminiApp API in @antigravity, believing the usage was well within my free promotional credits. However, I unexpectedly received a billing invoice of around $101.40, which led to our billing account being suspended and our backend going down because there were no funds in my bank account to cover it. I was guided by a helpful customer support agent who provided a form, and after filling it out, my case was forwarded to a dedicated billing specialist named Carms. After a series of emails over two days, the ever-friendly specialist informed me that Google approved a waiver for the entire charge out of support for our startup, while their engineering team continues to investigate what caused the token spikes in the first place. Shortly after, I received an official reinstatement email from Google, and our backend and production services were immediately restored. I honestly never expected such care, empathy, and leniency from a global tech giant, and Carms' final message genuinely touched me. Thank you, Google, for everything!