Google Cloud status: hosting issues and outage reports
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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.
Problems in the last 24 hours
The graph below depicts the number of Google Cloud reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Cloud. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Cloud users through our website.
- Cloud Services (67%)
- Domains (17%)
- Web Tools (17%)
Live Outage Map
The most recent Google Cloud outage reports came from the following cities:
| City | Problem Type | Report Time |
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Cloud Services | 2 days ago |
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Web Tools | 10 days ago |
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Cloud Services | 23 days ago |
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Domains | 1 month ago |
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Cloud Services | 1 month ago |
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Cloud Services | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Cloud Issues Reports
Latest outage, problems and issue reports in social media:
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Shailendra Varma (@_shailendra_var) reported🚨 URGENT REQUEST — Please Expedite My Project Reinstatement My Google Cloud project supporting Tailor Book has been suspended, and the entire app backend is currently down. Because of this, thousands of tailor businesses using the app are unable to manage their shops and daily work. My case has already been escalated to the internal team for project reinstatement, but the process is taking time while our users are completely dependent on the service. 🎫 Case ID: WRUOFYRHZ3ARFV4H6U2YBMRYEA @GoogleCloud @Firebase Please review my case and expedite the reinstatement process. This is a live production application, and every additional day of downtime is directly affecting real businesses. I understand that security reviews take time, but I urgently request your help in restoring the project as soon as possible. 🙏
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Leomar Osorio (@osorioleomar) reportedHi @askgcp @googlecloud, our CPTO has paused our company's GCP migration after a known Firebase API vulnerability led to 19k SEK in unauthorized Gemini charges. We provided proof of external abuse but haven't heard back in over a week. Need immediate help with Case #72859549
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Gamhe Mitchell (@lilybyt_) reportedI'm encountering some problems getting my billing account set up with @googlecloud Apparently you can only have a single individual billing address per country?
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abzal gylymbai (@abzalgylymbai) reported@googlecloud Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Can someone please DM me / escalate this?
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Valentina Valdes (@valenvp03) reported@googlecloud This is where enterprise AI gets serious: domain skills, governed connectors and traceable outputs. The chatbot layer was never going to be enough for legal work.
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Alex Boudot (@the_alex_boudot) reported@NewsFromGoogle @googlecloud @Verizon Verizon users will meet Gemini as the outage that never happened.
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Christian Nonis (@christiannonis) reportedI am (unfortunately) dealing with @googlecloud and @awscloud and what I am noticing is that in months they are unable so solve any kind of problem, it’s like being bounced back by ai replies that are sold like assistance from humans, saying that they are “working on that” but nothing changes in months and also replies are all the same.. idk if they are experiencing a shortage in human labor or what’s going on but the experience has become worse than ever
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Ricard Gardella (@RicardGardella) reportedFixed a sneaky Terraform @HashiCorp @googlecloud bug in Magic Modules: @GoogleCloudTech Problem: Setting enable_proxy_protocol = false after it was true didn't send the update to the GCP API properly. What was wrong? 👇
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Ffeennddeerr (@ffeennddeerr) reportedHi @googlecloud @GoogleDevs @Firebase ! My account disabled by mistake (false-positive bot detection) after travel. I'm trapped in a deadlock (SMS code doesn't send/'too many attempts'). Ticket ID: Case 10414028. Can someone please help escalate this? 4 months of work is stuck.
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夏嘉莫察瓦绒 (@minyakonga) reported@googledevs @googlecloud @GoogleDeepMind wtf is that, when gemini 3.5 pro release?
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Jagdish Vaghela (@JDVaghela_) reported@googlecloud @GoogleCloudTech I am trying to pay an outstanding balance of INR 233.59 for a suspended billing account (01B796-35FBAB-71B3EA), but the console gives me a "permission denied" error when I try to create a support case. 1/2
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身是业的根 (@muyang14756529) reported@sundarpichai @GoogleWorkspace The Trust & Safety team is completely cold & irresponsible. They just sent a generic 48-72hr weekend template while knowing my countdown is in HOURS. Absolute zero empathy for small businesses. Help Ticket 2XWJSBKNPMM7QOD3U5KVHZU5WI! @GoogleCloud
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Aka4real (@Aka_olisa_) reported@googlecloud Why this matters for Google: Developers and early-stage startups are being forced to migrate to competitors (like AWS, which has introduced local NGN billing support) simply because we cannot physically pay Google.
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Numero Uno🇳🇬 (@John_dgreatestt) reported@Concordium @Google @googlecloud Runtime identity solves a crucial enterprise security problem
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Mariz (@MarizMelo) reported@googlecloud forcing users into prepaid sucks. Maybe time to look for alternatives to host your #AI product :/
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ofPowerofWant (@ofPowerofWant) reported@googlecloud I did collect everything and attempt to do this but @X has joined team "lock you out with something you never asked for" so without a passcode it's not happening Will just have to vent frustrations each time I receive an email until we can't access this at all either
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Paulo Griiettner (@griiettner) reported@googlecloud I'm having a huge issue on the past 8 months and I just can't get support to help me fix. Some how, someone connected my GCP account to a project, used my credit card, gave my user 0 access, but I can't remove my self fro the project. I had to get my bank to charge charge back, because again, I could not find anyone to help fix it. The bank restored my money and issue a dispute, you guys countered back saying that I actually received the service, even though I did not, someone else did it using my card. Please remove my account from that fraudulent service, otherwise I'll have to find a different way to make this happen.
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Viraj Kokane (@virajkokane_) reported.@GoogleCloud @GoogleStartups @ragingdas We've been blocked for over 2 weeks trying to get a GPU quota approved for our production workloads. Every manual quota request is auto-rejected within seconds, with no explanation. Our assigned account manager has been unavailable for over a week, with no replacement. We've spoken to 3 different sales contacts, shared all requested details multiple times, and followed up repeatedly. Yet no meaningful update. Our platform has paying customers, and our render pipeline is effectively down because we can't provision the GPUs we need. We're not asking for special treatment - just a human review, transparency, and a point of contact who can help resolve this. We joined the Google for Startups program to build, not to spend weeks chasing responses. Can someone from the Google Cloud team please look into this?
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Derek Perkins (@Derek_Perkins) reported@googlecloud I know you're just a bot, but maybe the AI pipeline will understand this. This is going to backfire for your security, because now I'm going to create static json credentials that never expire to prevent this daily annoyance you've forced on me.
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DWE Post (@dwepost) reported@googleaccount Dear Google Team, I can’t access my Gmail account. I forgot my password, and the standard recovery options are not working for me. This is my primary account. Please help me recover it as soon as possible. Thank you. @googlechrome @googlecloud help me.
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Paul Dejean (@paulcdejean) reported@googlecloud when i load the compute metadata page in my browser it crashes my browser, even though I don't have any metadata saved. Could this be related to "We are experiencing availability issues impacting Google Compute Engine, Google Cloud SQL, and Cloud Filestore globally"
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Scott Barrington (@SDBarrington) reported@duramirmagus @MSchwaibold Yes exactly, it’s not a tech problem. @googlecloud actually have some nice apis for dicom
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SIGPwny (@sigpwny) reportedUIUCTF 2026 would not be possible without the support of our sponsors: @osec_io @cyberedu_ro - Infra sponsored by @googlecloud We look forward to running UIUCTF 2027 with them.
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abzal gylymbai (@abzalgylymbai) reported@googlecloud Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Can someone please DM me / escalate this?
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Nandan kumar (@_sirius93_) reported@googlecloud Hey Folks, Didn't expect such a quick response from the support team. Basically, I am trying to create a new cluster, very basic, with an e2small node and the us-central region using Terraform. Cluster creation finally failed after 30 mins.
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swarmsy (@swarminged) reported@trythreews @googlecloud This is Google looking at thousands of Web3 projects, vetting them, and deciding which ones deserve the top tier of their support. We are one of them, months into existence.
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DWE Post (@dwepost) reportedI am in a desperate situation. Everything has been compromised, and I cannot do anything to regain access. We need to take action as soon as possible. Please help me. @AskWorkspace The forms are not working. I am requesting a special recovery form, please. @googlecloud
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Garrett Smith (@gsmithw91) reported@googlecloud @ThomasOrTK What is the magic number of follow ups and requests someone has to do to get resolution for billing support? Its beyond 30 at this point.
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Aritan (@Aritan_lover) reported@googlecloud Dear @Google, I’ve paid a significant amount for your services and now face a serious financial issue. For 24 hours, I’ve tried to reach a human support agent, but there is no clear way to do so. Please review this urgently and connect me with a specialist.
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abzal gylymbai (@abzalgylymbai) reported@googlecloud Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Billing ID: 01B3C0-1899D2-F0DA8D.