Google Cloud status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Google Cloud reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Google Cloud users through our website.

• Cloud Services (71%)
• Domains (14%)
• Web Tools (14%)

Live Outage Map

The most recent Google Cloud outage reports came from the following cities:

City	Problem Type	Report Time
São Paulo	Cloud Services	6 days ago
Township of Evan	Cloud Services	9 days ago
Catania	Cloud Services	18 days ago
Guayaquil	Web Tools	27 days ago
Mexico City	Cloud Services	1 month ago
Chhindwāra	Domains	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Viraj Kokane (@virajkokane_) reported 3 seconds ago

  .@GoogleCloud @GoogleStartups @ragingdas We've been blocked for over 2 weeks trying to get a GPU quota approved for our production workloads. Every manual quota request is auto-rejected within seconds, with no explanation. Our assigned account manager has been unavailable for over a week, with no replacement. We've spoken to 3 different sales contacts, shared all requested details multiple times, and followed up repeatedly. Yet no meaningful update. Our platform has paying customers, and our render pipeline is effectively down because we can't provision the GPUs we need. We're not asking for special treatment - just a human review, transparency, and a point of contact who can help resolve this. We joined the Google for Startups program to build, not to spend weeks chasing responses. Can someone from the Google Cloud team please look into this?

• 
  abzal gylymbai (@abzalgylymbai) reported 6 minutes ago

  @googlecloud @wiz_io Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Can someone please DM me / escalate this?

• 
  abzal gylymbai (@abzalgylymbai) reported 7 minutes ago

  @googlecloud Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Billing ID: 01B3C0-1899D2-F0DA8D.

• 
  Henry Lorenzo (@ilhanerdal_) reported 11 minutes ago

  $GOOGL ’s Q2 results produced the most profitable quarter in Alphabet’s history: $112.1B in net income—the company’s first quarter above $100B. But that headline needs context. Most of it came from unrealized gains in Alphabet’s equity portfolio, likely driven largely by its stakes in $SPCX and Anthropic. At the same time, $44.9B in CapEx pushed quarterly free cash flow to negative $5.9B. That is what the market focused on. The number I keep coming back to is Google Cloud’s $514B backlog—nearly 5x what it was a year ago. Demand is not the problem. Capacity is. Google still does not have enough compute and data-center capacity to serve that demand, so I believe management is right to keep investing aggressively. The buildout is pressuring free cash flow today. But if it unlocks even a meaningful portion of that backlog, investors may eventually view this spending very differently. The real question is not whether demand exists. It is how quickly $GOOGL can build enough capacity to capture it. #GOOGL #GoogleCloud #AI

• 
  Jaden Fix (@jadenfixxx) reported 13 minutes ago

  Anyone at @googlecloud or @awscloud (or a neocloud) wanting to slide into my DMs and help me rip some free credits? Possibly leading to larger contracts down the road .. I just tried signing up for an @Azure free trial, and the experience felt like what I imagine the elders went through with dial-up internet. Solutions Architects or Account Managers HMU

• 
  Raju Datla (@raju_datla1) reported 16 minutes ago

  @_lopopolo @googlecloud @OpenAI Maybe you will help Google catchup to OpenAI, Anthropic and now Grok/Composer! So far Gemini is the most dissappointing frontier model for any coding tasks other than UAT maybe :-)

• 
  Howard Beale (@Mad_as_Hel) reported 16 minutes ago

  @googlecloud Good, because they need help !

• 
  Bovada (@BovadaOfficial) reported 18 minutes ago

  @MLB @googlecloud Not even Tommy John could slow him down

• 
  Abdullahi Adam Usman (@Abdalla_Nangere) reported 18 minutes ago

  Guys, I am overjoyed as @googlecloud just waived the $101.40 billing charge on my API usage from last month! After making my initial post, Google Cloud reached out to my DMs and asked for details. I explained that I was using the Vertex AI @GeminiApp API in @antigravity, believing the usage was well within my free promotional credits. However, I unexpectedly received a billing invoice of around $101.40, which led to our billing account being suspended and our backend going down because there were no funds in my bank account to cover it. I was guided by a helpful customer support agent who provided a form, and after filling it out, my case was forwarded to a dedicated billing specialist named Carms. After a series of emails over two days, the ever-friendly specialist informed me that Google approved a waiver for the entire charge out of support for our startup, while their engineering team continues to investigate what caused the token spikes in the first place. Shortly after, I received an official reinstatement email from Google, and our backend and production services were immediately restored. I honestly never expected such care, empathy, and leniency from a global tech giant, and Carms' final message genuinely touched me. Thank you, Google, for everything!

• 
  Zodiac (@Zoddiacc) reported 19 minutes ago

  My app's Google Cloud project got suspended today. Reason: "abusive activity consistent with hijacking." Turns out an API key shipped in the app binary got scraped and someone used it to spin up resources on my project. Already deleted the key, filed an appeal, ticket's just sitting there. App's fully down for users in the meantime. @googlecloud any way to speed this up?

• 
  Mehta (@curious_meta) reported 23 minutes ago

  @BenjaminDEKR @googlecloud has spider web management when it comes to projects, api keys, service accounts, IAM policies (yes people must know all permissions in order to have security jobs). Why they need 4 different api keys? Why antigravity creates apikey without authorization?

• 
  hexmint ✌️ (@hexmint) reported 24 minutes ago

  Google AI/GCP payments and setting up projects is so confusing. @googlecloud get your **** right.

• 
  Numero Uno🇳🇬 (@John_dgreatestt) reported 25 minutes ago

  @Concordium @Google @googlecloud Runtime identity solves a crucial enterprise security problem

• 
  Jagdish Vaghela (@JDVaghela_) reported 26 minutes ago

  @googlecloud @GoogleCloudTech I am trying to pay an outstanding balance of INR 233.59 for a suspended billing account (⁠01B796-35FBAB-71B3EA⁠), but the console gives me a "permission denied" error when I try to create a support case. 1/2

• 
  Garrett Smith (@gsmithw91) reported 27 minutes ago

  @googlecloud I have been having a billing issue for 90 days now in which i was charge $3000 improperly. You guys have admitted it but I still haven't received my refund and have had a hard time getting any follow up at all regarding the case.

• 
  DrCrypto76🏴‍☠️₿ (@DrCrypto76) reported 31 minutes ago

  @MidnightNtwrk @googlecloud isn’t a logo drop. Google is running infra. Mandiant is on security. Confidential Computing is on the ZK stack. And @IOHK_Charles already said more partners are coming. Privacy L1 + Cardano partner chain + Big Tech rails. midnight-3:native is still sitting in the dip while the network is live. This is how institutions actually show up. NFA. DYOR. #crypto #CryptoGem

• 
  Ai Trend (@Ai_Trend_) reported 33 minutes ago

  Your agent memorized the training environment, leading to production failures. EnvHarness solves this with a 200-line wrapper and an LLM that designs your curriculum. 🎯 The static trap: Most RL agents overfit to training. New observations or slightly different physics cause catastrophic failure. EnvHarness treats this as an environment bug, not an agent one. 🔧 How it works: EnvRigger, an LLM designer, analyzes your base environment and generates perturbation strategies like noise injection, parameter drift, and scenario mutation. The wrapper applies these dynamically during training. 📈 Results on real benchmarks: We saw a 9.0 point improvement on held-out tasks and nearly 10% faster convergence. These are not synthetic gains; they're on standard agent benchmarks reported in RL papers. 💰 Cost of doing nothing: You're either hand-designing robustness (slow, expensive, incomplete) or accepting brittle agents. EnvHarness is Apache-2.0, plugs into existing stacks, and avoids technical debt and accuracy costs. Stop training agents that fail when it matters. The wrapper ships today. #ReinforcementLearning #AIAgents #GoogleCloud

• 
  Andrew J. Moats (@11drawbridge) reported 35 minutes ago

  @ChiCityBrian @MLBStats @googlecloud It was down the line, so that would naturally make some home runs seem longer than they are.

• 
  Triman Kumar Saha (@T2872727) reported 36 minutes ago

  @gcloudpartners @googlecloud Urgent!!! I need help my Google Account got disabled by automated AI false positive error... this account is so much important to me and there's no human support.... please help Reference case id- 9-6635000040823

• 
  Aaron Hilton (@otri) reported 38 minutes ago

  Hey @googlecloud , would love to self serve removing mystery "My First Project" projects, but seems there's no way to do that. And I can't reach out to anyone about your buggy management interfaces that are breaking down all over the place. This is sooooo bad. 🤬

• 
  Nanally Collins (@NanallyCollin) reported 41 minutes ago

  If Discord still hasn’t given me my account back, by September 3, I will involve @googlecloud for a termination of service provided to Discord, Inc. @discord @discord_support will be reported for Facilitating Illegal Activities.

• 
  Decisively Digital (@DcyDigital) reported 44 minutes ago

  @effiekav @googlecloud The moat is permissions, provenance and escalation paths, not model IQ. Most enterprises will find the bottleneck was never AI, it was that nobody could say who may do what.

• 
  Effie Kavoura 🔶 (@effiekav) reported 47 minutes ago

  The next phase of enterprise AI will not be won by the smartest chatbot. It will be won by the systems companies are actually willing to trust with real work. @googlecloud just launched Gemini Enterprise for Legal. Not simply a model for lawyers. A governed agent platform that can review contracts, monitor regulation, research legal issues, draft documents and operate across existing legal systems while inheriting the permissions already in place. That distinction matters. In high stakes industries, intelligence alone is not enough. The AI needs to know what it can access. What it is allowed to do. Which source it used. Where confidentiality boundaries sit. And when a human still needs to make the decision. I think this is where enterprise agents become genuinely interesting. The moat is moving from who has the cleverest model to who can safely connect intelligence to the messy systems where actual work happens.

• 
  Bernaridho Hutabarat (@bernaridho) reported 47 minutes ago

  @googlecloud What more do you need? I'm tired of giving repeatedly same information, and Google did not solve it. Are you the customer center staffs are just reshuffled too often?

• 
  J O E L ▲ (@JoelFickson) reported 49 minutes ago

  I need to share my horrible experience with @googlecloud and their lack of support in resolving an issue that's been sitting since April. And how someone from support decided to close the case without resolving it.

• 
  Sayan (@Sayan__Genri) reported 51 minutes ago

  .@GoogleStartups is now supporting we're expanding to support images, videos, and audio using @googlecloud soon grateful to have team support

• 
  Scooter 5150 (@5150Scooter) reported 53 minutes ago

  @googlecloud Anyone else concerned about the "employees" signing a letter to urge US to slow development of AI? Sounds like it would give China advantage with AI.

• 
  Tag VinZant (@TagVinZant) reported 53 minutes ago

  @Railway when are you going to stop using @googlecloud since that seems to be the reason for all your problems?

• 
  teo (@teodorio) reported 53 minutes ago

  @googlecloud it's a P0 on chrome while having Google Meets open your Query UI does not allow any typing. It's a web UI issue so I suggest you mark it as a bug and move it to the frontend team

• 
  Cryptic (@Cryptic_Web3) reported 57 minutes ago

  🚨NEW: @selfxyz and @usat, with support from @googlecloud, have launched a stablecoin distribution program on Celo that verifies each recipient is a real, unique person before sending tokens. Users can verify their identity with a passport through Self’s privacy-preserving, zero-knowledge system, allowing the faucet to distribute the dollar-backed USA stablecoin without storing or publicly exposing users’ personal information.