Google Cloud status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Google Cloud reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Google Cloud users through our website.

• Cloud Services (50%)
• Domains (33%)
• Hosting (17%)

Live Outage Map

The most recent Google Cloud outage reports came from the following cities:

City	Problem Type	Report Time
Mexico City	Cloud Services	11 days ago
Chhindwāra	Domains	19 days ago
Los Angeles	Cloud Services	19 days ago
Florence	Cloud Services	2 months ago
Noida	Hosting	3 months ago
Noida	Domains	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Garrett Smith (@gsmithw91) reported 6 minutes ago

  @googlecloud billing support case 70049182 I have reached out over 36 times over the past three months to get a refund for a error that Google claimed was their fault

• 
  夏嘉莫察瓦绒 (@minyakonga) reported 6 minutes ago

  @googledevs @googlecloud @GoogleDeepMind wtf is that, when gemini 3.5 pro release?

• 
  Shashi (@ShashiBarsaiyan) reported 8 minutes ago

  @_okcredit @googlecloud To much add, if u r using this app,no action if u feel any problem, always try to divert new plan,bakwas app

• 
  Surinder Sharma (@SippiSharma) reported 9 minutes ago

  We're a small business using Gemini API through @GoogleCloud & received an unexpected charge we haven't been able to verify. Billing support wasn't able to investigate further & we haven't found a way to reach tech support. Help! #GoogleCloudSupport #SmallBusiness @ThomasOrTK

• 
  Ohhboyyyy (@Ohhboyyyy_) reported 12 minutes ago

  @MLB @googlecloud @CleGuardians These umpires are ******* horrible watching theses games is so bad it seem like hitters get 5 strikes and the strike zone the size of a baseball card cause strikes and getting called for ***** and teams are scoring when they should of been out the inning

• 
  200divesL8r (@200divesL8r) reported 13 minutes ago

  @googlecloud Yeah, your product sucks bro!

• 
  abzal gylymbai (@abzalgylymbai) reported 16 minutes ago

  @googlecloud @mirendil @nvidia Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Billing ID: 01B3C0-1899D2-F0DA8D.

• 
  M (@mdw864) reported 18 minutes ago

  @googlecloud @GoogleCloudTech do you accommodate customers with disabilities? In case we have problems and need to speak to you? I think I may have to switch to you because @awscloud has not provided accommodations for people with disabilities.

• 
  Garrett Smith (@gsmithw91) reported 27 minutes ago

  @ThomasOrTK Can you get me in touch with someone in the billing support department for billing case 70049182. I have gone 93 days waiting on a $3118.19 refund for an error in your billing system @googlecloud billing support is horrible and has no accountability.

• 
  swarmsy (@swarminged) reported 28 minutes ago

  @trythreews @googlecloud This is Google looking at thousands of Web3 projects, vetting them, and deciding which ones deserve the top tier of their support. We are one of them, months into existence.

• 
  Brad Bonin (@cisco_brad) reported 31 minutes ago

  @googlecloud @Gartner_inc Nice recognition. The AI infrastructure space is heating up - execution matters most right now though. Curious how the actual customer deployments play out over the next year or two.

• 
  Andrew J. Moats (@11drawbridge) reported 32 minutes ago

  @ChiCityBrian @MLBStats @googlecloud It was down the line, so that would naturally make some home runs seem longer than they are.

• 
  Kyle Cordes (@kylecordes) reported 34 minutes ago

  @VeryWellVersed @googlecloud There's a reasonable chance this never gets corrected and tallied to fraud and instead results in loss of your account. My advice is to step off social media and stay up all night moving every account, etc. that matters to an email address that won't be affected if it happens.

• 
  Revolgy (@Revolgy) reported 34 minutes ago

  Open your IAM page. Count how many people have Owner access on a production project. Now ask how many of them still need it. Most teams can't answer that. Roles get granted during a migration, an incident, or because someone asked on Slack and it was faster to say yes. They never get revoked. Three years later, a developer who left is still in the system. A contractor has Editor access on a project they finished in Q4. A test account from an old integration has permissions nobody remembers approving. This isn't malicious. It's drift. But drift is how breaches happen — and how audits fail. When a DORA or SOC 2 review arrives and you have no access history, no continuous compliance log, and no clear answer for who can do what, the gap between "we thought we were fine" and "we have a problem" closes very fast. Identity isn't a one-time setup. It's a maintenance task that nobody assigns. Solve security. With Revolgy. @googlecloud #GoogleCloud #IAM #IdentitySprawl

• 
  Caleb Mccombs (@CalebMccombs2) reported 35 minutes ago

  @googlecloud @googlecloud @GoogleCloudTech Our S-Corp is actively processing enterprise AI workloads on Vertex, but we've been ignored by the Startup Program support queue for over a week (Case #00284484). Who handles escalations? We are evaluating our Azure options if we can't get unblocked.

• 
  Usman Bashir (@usman_basheers) reported 36 minutes ago

  @DataChaz @googlecloud The 50% token cut is nice, but the failure mode I keep hitting is agents retrying the whole workflow instead of just the failed step. Does ADK 2.0 fix that granularity, or just the guessing part?

• 
  soph pls (@sophielifts_s) reported 36 minutes ago

  @googlecloud what happens when the agent hallucinates a network config

• 
  Andrea Volpini (@cyberandy) reported 39 minutes ago

  @VeryWellVersed @googlecloud Something similar happened to me last week. The request came from an Internet Service Provider in Romania that hacked into our Vertex AI account, and burned $13k of tokens for generating videos using Veo 3.1.

• 
  Lokesh jha (@Lokesh1jha) reported 43 minutes ago

  @whyrohitwhy @googlecloud Even the gemini also did great work in deployment,I moved my FE from Vercel to Azure container App, Domain was on Cloudflare. It looked on all tabs and solved the issues. Later it got dizzy, may be free plan limits ,but it was really helpful. I needed that to be done overnight.

• 
  身是业的根 (@muyang14756529) reported 43 minutes ago

  Urgent! My business is down because @GoogleCloud suspended project lateral-journey-450812-g7. Live tokens expire in hours, causing permanent data loss. Support escalated but compliance is silent. Need human help for Ticket 2XWJSBKNPMM7QOD3U5KVHZU5WI!

• 
  Viraj Kokane (@virajkokane_) reported 46 minutes ago

  .@GoogleCloud @GoogleStartups @ragingdas We've been blocked for over 2 weeks trying to get a GPU quota approved for our production workloads. Every manual quota request is auto-rejected within seconds, with no explanation. Our assigned account manager has been unavailable for over a week, with no replacement. We've spoken to 3 different sales contacts, shared all requested details multiple times, and followed up repeatedly. Yet no meaningful update. Our platform has paying customers, and our render pipeline is effectively down because we can't provision the GPUs we need. We're not asking for special treatment - just a human review, transparency, and a point of contact who can help resolve this. We joined the Google for Startups program to build, not to spend weeks chasing responses. Can someone from the Google Cloud team please look into this?

• 
  Shawn Sully (@aroogle) reported 47 minutes ago

  @googlecloud @GMapsPlatform @Google I need urgent help with an API billing issue case 73262938

• 
  Aaron Hilton (@otri) reported 51 minutes ago

  @googlecloud It's worrisome that base level support for the platform is a $29/mo fee. Requiring the use of back-channels like X.

• 
  Shailendra Varma (@_shailendra_var) reported 52 minutes ago

  🚨 URGENT REQUEST — Please Expedite My Project Reinstatement My Google Cloud project supporting Tailor Book has been suspended, and the entire app backend is currently down. Because of this, thousands of tailor businesses using the app are unable to manage their shops and daily work. My case has already been escalated to the internal team for project reinstatement, but the process is taking time while our users are completely dependent on the service. 🎫 Case ID: WRUOFYRHZ3ARFV4H6U2YBMRYEA @GoogleCloud @Firebase Please review my case and expedite the reinstatement process. This is a live production application, and every additional day of downtime is directly affecting real businesses. I understand that security reviews take time, but I urgently request your help in restoring the project as soon as possible. 🙏

• 
  Shayan Mashatian (@shayanrm) reported 55 minutes ago

  @googlecloud What’s the point of replying to messages here, asking DM you with a case number, to send a auto-reply privately that your case is under review?! We know the cases are under review and the issue is that they are not getting resolved fast enough. Why wasting our time to send the case to you in DM if you have an AI just to send an auto-response to it with no new or valuable information? @sundarpichai

• 
  ofPowerofWant (@ofPowerofWant) reported 55 minutes ago

  I cannot access @googlecloud, that was your choice. Stop sending me emails for someone elses account that they attached me to... fix it or i will make it a public issue that you are sending me someone elses accounts financial information They had no clue they were delinquent lol

• 
  Brad Bonin (@cisco_brad) reported 58 minutes ago

  @googlecloud Code review becoming the actual bottleneck is wild. Guess we're trading one problem for another, but at least the hard part (ideation) moves faster. Need smarter filtering before human eyes touch it.

• 
  Bernard Lachance (@BLachance63436) reported 1 hour ago

  @googlecloud No I doid not but my maternal grandmother was the most evil ***** on the planet. When she died no one came to her funeral papa her hisnad had over 100 mourners her jsy us poor ***** that werr family

• 
  Prashanth Vaidya (@thecodemarathon) reported 1 hour ago

  @GoogleCloud_IN @googlecloud Have DMed, please include the reason why a verification failed rather than asking the customer to redo the verification blindly again and again!

• 
  Jeremiah (@TheBeyondUsual) reported 1 hour ago

  @Google @NOAA @googlecloud This is a major shift. Cloud infrastructure and AI are changing what’s possible in fields that depend on massive computation. The future won’t just be about predicting weather faster, it will be about using intelligence and data to make better decisions before problems happen.