Google Cloud status: hosting issues and outage reports
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Full Outage Map
Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.
Problems in the last 24 hours
The graph below depicts the number of Google Cloud reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Cloud. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Cloud users through our website.
- Cloud Services (67%)
- Domains (17%)
- Web Tools (17%)
Live Outage Map
The most recent Google Cloud outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Catania
|
Cloud Services | 7 days ago |
 Guayaquil
|
Web Tools | 16 days ago |
 Mexico City
|
Cloud Services | 29 days ago |
 Chhindwāra
|
Domains | 1 month ago |
 Los Angeles
|
Cloud Services | 1 month ago |
|
Florence
|
Cloud Services | 3 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Cloud Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Dejean (@paulcdejean) reported@googlecloud It seems you have released a hotfix for this issue, and I'm no longer experiencing this.
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Christian Nonis (@christiannonis) reportedI am (unfortunately) dealing with @googlecloud and @awscloud and what I am noticing is that in months they are unable so solve any kind of problem, it’s like being bounced back by ai replies that are sold like assistance from humans, saying that they are “working on that” but nothing changes in months and also replies are all the same.. idk if they are experiencing a shortage in human labor or what’s going on but the experience has become worse than ever
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Mariz (@MarizMelo) reported@googlecloud forcing users into prepaid sucks. Maybe time to look for alternatives to host your #AI product :/
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Triman Kumar Saha (@T2872727) reported@gcloudpartners @googlecloud Urgent!!! I need help my Google Account got disabled by automated AI false positive error... this account is so much important to me and there's no human support.... please help Reference case id- 9-6635000040823
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Leomar Osorio (@osorioleomar) reportedHi @askgcp @googlecloud, our CPTO has paused our company's GCP migration after a known Firebase API vulnerability led to 19k SEK in unauthorized Gemini charges. We provided proof of external abuse but haven't heard back in over a week. Need immediate help with Case #72859549
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63green (@63green) reportedThe spam phone calls and emails from @googlecloud sales people automatically disqualifies them from consideration. Same reason I refuse to use @Cloudflare. If the quality and reputation of your product doesn’t speak for you, **** off, don’t call or email, I’m not interested.
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Aka4real (@Aka_olisa_) reported@googlecloud Lack of a Pre-paid Wallet / Top-up Model: Google Cloud operates exclusively on an automated post-paid auto-debit system. Without 3D-Secure/OTP authorization support for recurring international charges, legitimate automated payments fail, triggering account termination.
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Ffeennddeerr (@ffeennddeerr) reportedHi @googlecloud @GoogleDevs @Firebase ! My account disabled by mistake (false-positive bot detection) after travel. I'm trapped in a deadlock (SMS code doesn't send/'too many attempts'). Ticket ID: Case 10414028. Can someone please help escalate this? 4 months of work is stuck.
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Antonio Alonso-Stepanov (@antonioalst) reportedI wonder if there’s a network effect to compute where running more GPUs/TPUs gives you more data on which machines fail and how, which lets you train better models to predict failures and route workloads around them. I’ve heard @googlecloud uses these kinds of predictive health signals.
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VLAD ARBATOV (@vladzima) reported@arseniycodes @googlecloud it would be very cool to support RN
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Aritan (@Aritan_lover) reported@googlecloud Dear @Google, I’ve paid a significant amount for your services and now face a serious financial issue. For 24 hours, I’ve tried to reach a human support agent, but there is no clear way to do so. Please review this urgently and connect me with a specialist.
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Jagdish Vaghela (@JDVaghela_) reported@googlecloud @GoogleCloudTech I am trying to pay an outstanding balance of INR 233.59 for a suspended billing account (01B796-35FBAB-71B3EA), but the console gives me a "permission denied" error when I try to create a support case. 1/2
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Daniel Cole Young (@dcoleyoung) reportedGoogle App Engine having issues? #gcp @googlecloud
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Scooperleash_usa llc (@scooperleash) reportedwhen cloud network is controlling what your company get at what time, that autonomy is cruel especially when it becomes like the company data that is stored in @googlecloud belongs to the cloud instead of the platform that uses the cloud
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Aaron Hilton (@otri) reported@googlecloud It's worrisome that base level support for the platform is a $29/mo fee. Requiring the use of back-channels like X.
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Shailendra Varma (@_shailendra_var) reportedHere's the message: Hey @googlecloud @GoogleCloudTech, my project "Tailor Book" (ID: tailor-book-25259) was hacked, and support is refusing to waive the unfair billing spike caused by unauthorized bot traffic! 🚨 Please look into Case #74350542 and fix this. #GoogleCloud #GCP
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abzal gylymbai (@abzalgylymbai) reported@googlecloud Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Can someone please DM me / escalate this?
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夏嘉莫察瓦绒 (@minyakonga) reported@googledevs @googlecloud @GoogleDeepMind wtf is that, when gemini 3.5 pro release?
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Shashi (@ShashiBarsaiyan) reported@_okcredit @googlecloud To much add, if u r using this app,no action if u feel any problem, always try to divert new plan,bakwas app
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Abdullahi Adam Usman (@Abdalla_Nangere) reportedGuys, I am overjoyed as @googlecloud just waived the $101.40 billing charge on my API usage from last month! After making my initial post, Google Cloud reached out to my DMs and asked for details. I explained that I was using the Vertex AI @GeminiApp API in @antigravity, believing the usage was well within my free promotional credits. However, I unexpectedly received a billing invoice of around $101.40, which led to our billing account being suspended and our backend going down because there were no funds in my bank account to cover it. I was guided by a helpful customer support agent who provided a form, and after filling it out, my case was forwarded to a dedicated billing specialist named Carms. After a series of emails over two days, the ever-friendly specialist informed me that Google approved a waiver for the entire charge out of support for our startup, while their engineering team continues to investigate what caused the token spikes in the first place. Shortly after, I received an official reinstatement email from Google, and our backend and production services were immediately restored. I honestly never expected such care, empathy, and leniency from a global tech giant, and Carms' final message genuinely touched me. Thank you, Google, for everything!
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Mankaran (@MankaranSInghK2) reported@Google @GoogleCloud @sundarpichai I feel ROBBED. I paid for Google Cloud to learn and build, but I’ve been locked out of my Google account for days. My restoration was approved, yet verification still fails. Cloud Support closed my case and sent me in circles.
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Antonio Gomes (@onchainantonio) reported@Googlecloud's recent post-quantum roadmap highlights just how complex this migration is. The most honest line in it is about hardware. Google says some physical replacement cycles will run past 2029. This is a company that owns its data centres, its silicon, its browser and its certificate authority. And it still cannot promise the hardware layer is done by the end of the decade. That is the whole migration in one sentence. Post-quantum is a systems programme, not an algorithm swap. Three things in the roadmap that make the point: → Key exchange was the easy part. Hybrid ML-KEM is already live on Google's endpoints. Encryption in transit moves fast because it only needs two parties to agree. → Signatures are the hard part. ML-DSA and SLH-DSA are too large for the existing WebPKI to carry, so Google is testing Merkle Tree Certificates with Chrome and Cloudflare. They did not swap the signature. They redesigned how trust is distributed. → Roots of trust are the slow part. Caliptra, TPM 2.0, OpenTitan for quantum-secure boot. Silicon has a shipping cycle. No software update shortens it. Now remove Google's advantages. No single owner of the stack. No control over the clients. Keys and signatures published permanently the day they were made. That is what a decentralised network is migrating from. It is why "we'll upgrade later" is a much bigger claim there than it sounds. The organisations with the most control are being the most careful about the timeline. Worth sitting with.
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Lukas Petrasch (@LukasPetrasch) reported7 months. 20+ status updates. 8 different support reps. Still no decision. That's our experience with @GoogleCloud Billing following a DDoS incident. I'm genuinely starting to question whether this is the standard a cloud provider of this size holds itself to. #GoogleCloud
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Spinal (@GucciSpinal) reported@HeyMila2008 @helloSQD @googlecloud Bad data can ruin an entire analytics stack
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Caffeinated Acrimony (@dick41259892) reported@googlecloud Pajeet ceo? No thanks. The software is for sure total ****.
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200divesL8r (@200divesL8r) reported@googlecloud Yeah, your product sucks bro!
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Garrett Smith (@gsmithw91) reported@googlecloud I have been having a billing issue for 90 days now in which i was charge $3000 improperly. You guys have admitted it but I still haven't received my refund and have had a hard time getting any follow up at all regarding the case. CASE 70049182
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Sparky Anderson (@sparkyanderson7) reported@MLB @googlecloud Counts as one run - the same as a 349' HR just over the RF or LF wall down the line at any stadium
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Howard Beale (@Mad_as_Hel) reported@googlecloud Good, because they need help !
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Michael Tierney (@Michael_WCD) reported@googlecloud Whats the protocol for passing context between agents in a network? Do you just pass the entire current state or some kind of delta?