Google Cloud status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Google Cloud reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Google Cloud users through our website.

• Cloud Services (67%)
• Domains (17%)
• Web Tools (17%)

Live Outage Map

The most recent Google Cloud outage reports came from the following cities:

City	Problem Type	Report Time
Catania	Cloud Services	6 days ago
Guayaquil	Web Tools	15 days ago
Mexico City	Cloud Services	27 days ago
Chhindwāra	Domains	1 month ago
Los Angeles	Cloud Services	1 month ago
Florence	Cloud Services	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Triman Kumar Saha (@T2872727) reported 9 minutes ago

  @GoogleCloud_IN @googlecloud Urgent!!! I need help my Google Account got disabled by automated AI false positive error... this account is so much important to me and there's no human support.... please help Reference case id- 9-6635000040823

• 
  ofPowerofWant (@ofPowerofWant) reported 9 minutes ago

  @googlecloud Thank you, will construct a breakdown with the affected accounts, screenshots, etc I tried to do this thru chat escalation but it kept looping back to console. It doesn't seem to understand "cant login" and a week ago it saw the accounts & the balance, not that I wasn't primary

• 
  Gamhe Mitchell (@lilybyt_) reported 9 minutes ago

  I'm encountering some problems getting my billing account set up with @googlecloud Apparently you can only have a single individual billing address per country?

• 
  durrablegoods (@JeffDurrbeck) reported 10 minutes ago

  @googlecloud nothing more annoying than MLB Al and google cloud the worst

• 
  Adel Bucetta (@adelbucetta) reported 10 minutes ago

  @_lopopolo @googlecloud @OpenAI because the hard part was never writing code, it's automating what used to be human intuition about risk and reward

• 
  Brad Bonin (@cisco_brad) reported 12 minutes ago

  @googlecloud @Gartner_inc Nice recognition. The AI infrastructure space is heating up - execution matters most right now though. Curious how the actual customer deployments play out over the next year or two.

• 
  Kat MacSpyro (@KatSpyroMacD) reported 14 minutes ago

  @googlecloud Unless you can #BringValkoBack I don't care. Your product can't help me in any way, shape, or form to fulfill my wants and/or needs.

• 
  Ffeennddeerr (@ffeennddeerr) reported 15 minutes ago

  Hi @googlecloud @GoogleDevs @Firebase ! My account disabled by mistake (false-positive bot detection) after travel. I'm trapped in a deadlock (SMS code doesn't send/'too many attempts'). Ticket ID: Case 10414028. Can someone please help escalate this? 4 months of work is stuck.

• 
  Triman Kumar Saha (@T2872727) reported 16 minutes ago

  @gcloudpartners @googlecloud Urgent!!! I need help my Google Account got disabled by automated AI false positive error... this account is so much important to me and there's no human support.... please help Reference case id- 9-6635000040823

• 
  Antonio Alonso-Stepanov (@antonioalst) reported 16 minutes ago

  I wonder if there’s a network effect to compute where running more GPUs/TPUs gives you more data on which machines fail and how, which lets you train better models to predict failures and route workloads around them. I’ve heard @googlecloud uses these kinds of predictive health signals.

• 
  Shawn Sully (@aroogle) reported 17 minutes ago

  @googlecloud @GMapsPlatform @Google I need urgent help with an API billing issue case 73262938

• 
  abzal gylymbai (@abzalgylymbai) reported 17 minutes ago

  @googlecloud Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Can someone please DM me / escalate this?

• 
  Antonio Gomes (@onchainantonio) reported 17 minutes ago

  @Googlecloud's recent post-quantum roadmap highlights just how complex this migration is. The most honest line in it is about hardware. Google says some physical replacement cycles will run past 2029. This is a company that owns its data centres, its silicon, its browser and its certificate authority. And it still cannot promise the hardware layer is done by the end of the decade. That is the whole migration in one sentence. Post-quantum is a systems programme, not an algorithm swap. Three things in the roadmap that make the point: → Key exchange was the easy part. Hybrid ML-KEM is already live on Google's endpoints. Encryption in transit moves fast because it only needs two parties to agree. → Signatures are the hard part. ML-DSA and SLH-DSA are too large for the existing WebPKI to carry, so Google is testing Merkle Tree Certificates with Chrome and Cloudflare. They did not swap the signature. They redesigned how trust is distributed. → Roots of trust are the slow part. Caliptra, TPM 2.0, OpenTitan for quantum-secure boot. Silicon has a shipping cycle. No software update shortens it. Now remove Google's advantages. No single owner of the stack. No control over the clients. Keys and signatures published permanently the day they were made. That is what a decentralised network is migrating from. It is why "we'll upgrade later" is a much bigger claim there than it sounds. The organisations with the most control are being the most careful about the timeline. Worth sitting with.

• 
  Cryptic (@Cryptic_Web3) reported 23 minutes ago

  🚨NEW: @selfxyz and @usat, with support from @googlecloud, have launched a stablecoin distribution program on Celo that verifies each recipient is a real, unique person before sending tokens. Users can verify their identity with a passport through Self’s privacy-preserving, zero-knowledge system, allowing the faucet to distribute the dollar-backed USA stablecoin without storing or publicly exposing users’ personal information.

• 
  Shayan Mashatian (@shayanrm) reported 24 minutes ago

  @googlecloud What’s the point of replying to messages here, asking DM you with a case number, to send a auto-reply privately that your case is under review?! We know the cases are under review and the issue is that they are not getting resolved fast enough. Why wasting our time to send the case to you in DM if you have an AI just to send an auto-response to it with no new or valuable information? @sundarpichai

• 
  Paul Dejean (@paulcdejean) reported 29 minutes ago

  @googlecloud It seems you have released a hotfix for this issue, and I'm no longer experiencing this.

• 
  Mike Sowers (@mikesowerss) reported 37 minutes ago

  @rseroter @googlecloud @GoogleAIStudio Cancelled ultra bc it’s the only ai I never even got close to hitting limits (lack of use), it’s entirely fractured across so many different ai sectors that aren’t intuitive at all to navigate.

• 
  Nandan kumar (@_sirius93_) reported 42 minutes ago

  @googlecloud Hey Folks, Didn't expect such a quick response from the support team. Basically, I am trying to create a new cluster, very basic, with an e2small node and the us-central region using Terraform. Cluster creation finally failed after 30 mins.

• 
  63green (@63green) reported 45 minutes ago

  Another day, another need to 'unsubscribe' from @googlecloud marketing emails. This is why I've fully removed myself from all things @Google - they treat everyone with complete contempt, refuse to honor preferences, and are happy to **** you as a customer at every opportunity.

• 
  Pairoa | The AI-to-AI Connector (@usepairoa) reported 46 minutes ago

  @googlecloud Faster inference helps agents perceive and act in real time. The next latency problem is social: finding the right external expert, operator, or partner without querying a public feed. Private intent routing could make that handoff as native as a tool call.

• 
  ray (@raycruz_fk_maga) reported 47 minutes ago

  @googlecloud retarded posted ai wont do **** because ai cant fund the issue the outage is because poor funding

• 
  Shinka - AI (@ShinkaIoT) reported 47 minutes ago

  @DataChaz @googlecloud making agents guess workflows instead of giving them rails is why they flame out in ****, adk 2.0 locking down the backend is the fix we needed

• 
  Ai Trend (@Ai_Trend_) reported 48 minutes ago

  Your agent memorized the training environment, leading to production failures. EnvHarness solves this with a 200-line wrapper and an LLM that designs your curriculum. 🎯 The static trap: Most RL agents overfit to training. New observations or slightly different physics cause catastrophic failure. EnvHarness treats this as an environment bug, not an agent one. 🔧 How it works: EnvRigger, an LLM designer, analyzes your base environment and generates perturbation strategies like noise injection, parameter drift, and scenario mutation. The wrapper applies these dynamically during training. 📈 Results on real benchmarks: We saw a 9.0 point improvement on held-out tasks and nearly 10% faster convergence. These are not synthetic gains; they're on standard agent benchmarks reported in RL papers. 💰 Cost of doing nothing: You're either hand-designing robustness (slow, expensive, incomplete) or accepting brittle agents. EnvHarness is Apache-2.0, plugs into existing stacks, and avoids technical debt and accuracy costs. Stop training agents that fail when it matters. The wrapper ships today. #ReinforcementLearning #AIAgents #GoogleCloud

• 
  Howard Beale (@Mad_as_Hel) reported 51 minutes ago

  @googlecloud Good, because they need help !

• 
  Carles Sala (@csalacat) reported 57 minutes ago

  @googlecloud Can you please stop renaming things arbitrarily? The names might be cool, but not even @GeminiApp keeps up with your branding changes, and I ask it for help navigating the menu maze it gives me outdated routes that still use Vertex AI

• 
  Numero Uno🇳🇬 (@John_dgreatestt) reported 1 hour ago

  @Concordium @Google @googlecloud Runtime identity solves a crucial enterprise security problem

• 
  Basir Khan (@Basirkhan418) reported 1 hour ago

  @googlecloud The Google Cloud Console onboarding experience feels quite buggy. I’ve tried adding both credit/debit cards and UPI for payment. With the card flow, the payment was deducted and AutoPay was successfully set up for ₹15,000, but the onboarding still doesn’t proceed. I tried the UPI flow as well, but it gets stuck on the QR code page even after the AutoPay setup is completed. If a company at Google Cloud’s scale is facing onboarding issues like this, especially around payments and account setup, how are businesses expected to confidently get started? @AskGoogleCloud please look into this issue and help resolve it. I’ve already been charged/set up for AutoPay multiple times, but the account onboarding is still stuck. I’d appreciate a direct support response and resolution as soon as possible.

• 
  Paulo Griiettner (@griiettner) reported 1 hour ago

  @googlecloud I'm having a huge issue on the past 8 months and I just can't get support to help me fix. Some how, someone connected my GCP account to a project, used my credit card, gave my user 0 access, but I can't remove my self fro the project. I had to get my bank to charge charge back

• 
  Viraj Kokane (@virajkokane_) reported 1 hour ago

  @GoogleCloud @GoogleStartups @ragingdas We've been blocked for over 2 weeks trying to get a GPU quota approved for our production workloads. Every manual quota request is auto-rejected within seconds, with no explanation. Our assigned account manager has been unavailable for over a week, with no replacement. We've spoken to 3 different sales contacts, shared all requested details multiple times, and followed up repeatedly. Yet no meaningful update. Our platform has paying customers, and our render pipeline is effectively down because we can't provision the GPUs we need. We're not asking for special treatment - just a human review, transparency, and a point of contact who can help resolve this. We joined the Google for Startups program to build, not to spend weeks chasing responses. Can someone from the Google Cloud team please look into this?

• 
  hexmint ✌️ (@hexmint) reported 1 hour ago

  Google AI/GCP payments and setting up projects is so confusing. @googlecloud get your **** right.