Google Cloud status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Google Cloud reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Google Cloud users through our website.

• Cloud Services (75%)
• Domains (13%)
• Web Tools (13%)

Live Outage Map

The most recent Google Cloud outage reports came from the following cities:

City	Problem Type	Report Time
São Paulo	Cloud Services	4 days ago
Township of Evan	Cloud Services	7 days ago
Catania	Cloud Services	16 days ago
Guayaquil	Web Tools	25 days ago
Mexico City	Cloud Services	1 month ago
Chhindwāra	Domains	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Dejean (@paulcdejean) reported 6 minutes ago

  @googlecloud It seems you have released a hotfix for this issue, and I'm no longer experiencing this.

• 
  NaoX | Post-Quantum Chain (@NaoXprotocol) reported 6 minutes ago

  @rjmuneeb101 @googlecloud Exactly. Migration is the trap door. Building it in from day one just sidesteps the whole problem.

• 
  Gamhe Mitchell (@lilybyt_) reported 9 minutes ago

  I'm encountering some problems getting my billing account set up with @googlecloud Apparently you can only have a single individual billing address per country?

• 
  Andrew J. Moats (@11drawbridge) reported 9 minutes ago

  @ChiCityBrian @MLBStats @googlecloud It was down the line, so that would naturally make some home runs seem longer than they are.

• 
  Parag Dher Sare Paise Wala (@ParagBatham) reported 16 minutes ago

  @GoogleCloud I need urgent help with a disputed Google Cloud billing charge. I've tried getting through Google Cloud Billing Support, but the automated assistant won't connect me with a human. Please help me get this escalated to a billing specialist. I can provide the details

• 
  Shashi (@ShashiBarsaiyan) reported 17 minutes ago

  @_okcredit @googlecloud To much add, if u r using this app,no action if u feel any problem, always try to divert new plan,bakwas app

• 
  Kevin Middleton | FootballGPT (@coach_kevin_m) reported 21 minutes ago

  Google Gemini API support is unbelievable. My production API has now been blocked twice due to “spending caps”, taking my apps offline for hours and creating customer support issues. Support told me to submit a quota increase form, which I did on 31 July. I’ve had no response. However, the API eventually started working again without any explanation. Now it’s happened again. Today I was told to “continue reaching out” to the Quota Increase team. But Google Support has already confirmed there is NO direct way to contact them. So what exactly am I supposed to do? @GoogleCloud @GoogleAI

• 
  Jo-Wins (@TheGodfessional) reported 22 minutes ago

  @googlecloud @GoogleDeepMind Help, some individuals have been hacking my phones from 2020-2026 even after changing several @Android phones. These individuals seem to be aware of every new android phone I purchase and the hacking still continues. I believe my primary Google ID account has been compromised.

• 
  abzal gylymbai (@abzalgylymbai) reported 22 minutes ago

  @googlecloud Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Billing ID: 01B3C0-1899D2-F0DA8D.

• 
  Shawn Sully (@aroogle) reported 24 minutes ago

  @googlecloud @GMapsPlatform @Google I need urgent help with an API billing issue case 73262938

• 
  Christian Nonis (@christiannonis) reported 25 minutes ago

  I am (unfortunately) dealing with @googlecloud and @awscloud and what I am noticing is that in months they are unable so solve any kind of problem, it’s like being bounced back by ai replies that are sold like assistance from humans, saying that they are “working on that” but nothing changes in months and also replies are all the same.. idk if they are experiencing a shortage in human labor or what’s going on but the experience has become worse than ever

• 
  atul joshi (@ajoshi31) reported 30 minutes ago

  @GoogleCloud @GoogleCloud_IN @googleclod It's disappointing to see a startup application stuck for weeks with no ownership. Since June 12, every follow-up has resulted in the same response: "please wait 2 business days." No ETA. No decision. No accountability. I've already delayed our infrastructure rollout because of this. If there's still no resolution by this week, we'll migrate to other provider. Timeline: • June 12: Application submitted • Multiple follow-ups over 3+ weeks • Repeated "wait 2 business days" • Support apologized for the delays • Call scheduled, but no follow-up afterward

• 
  Paulo Griiettner (@griiettner) reported 35 minutes ago

  @googlecloud I'm having a huge issue on the past 8 months and I just can't get support to help me fix. Some how, someone connected my GCP account to a project, used my credit card, gave my user 0 access, but I can't remove my self fro the project. I had to get my bank to charge charge back, because again, I could not find anyone to help fix it. The bank restored my money and issue a dispute, you guys countered back saying that I actually received the service, even though I did not, someone else did it using my card. Please remove my account from that fraudulent service, otherwise I'll have to find a different way to make this happen.

• 
  Scooter 5150 (@5150Scooter) reported 39 minutes ago

  @googlecloud Anyone else concerned about the "employees" signing a letter to urge US to slow development of AI? Sounds like it would give China advantage with AI.

• 
  Triman Kumar Saha (@T2872727) reported 40 minutes ago

  @GoogleCloud_IN @googlecloud Urgent!!! I need help my Google Account got disabled by automated AI false positive error... this account is so much important to me and there's no human support.... please help Reference case id- 9-6635000040823

• 
  Bally_AgenticAI (@bally_kehal) reported 41 minutes ago

  Google shipped Agent Identity to GA. Every agent gets a SPIFFE ID and a token bound by mTLS to the runtime that issued it. Steal the credential and it won't replay. Shared service accounts for agents were always a placeholder. That era just ended. @googlecloud #AgenticAI

• 
  CJ🇺🇸✝️✡️☪️ (@CJ46724511) reported 41 minutes ago

  @MLB @googlecloud 84mph lollipop down the center of the ****** pipe. Lol

• 
  Adel Bucetta (@adelbucetta) reported 45 minutes ago

  @googlecloud nokia's move isn't just about automating their network, it's about creating a whole new layer of abstraction for telecom infrastructure. now imagine if this tech trickled down to edge cases like rural networks or even smart cities

• 
  Paul Dejean (@paulcdejean) reported 46 minutes ago

  @googlecloud when i load the compute metadata page in my browser it crashes my browser, even though I don't have any metadata saved. Could this be related to "We are experiencing availability issues impacting Google Compute Engine, Google Cloud SQL, and Cloud Filestore globally"

• 
  Scooperleash_usa llc (@scooperleash) reported 47 minutes ago

  when cloud network is controlling what your company get at what time, that autonomy is cruel especially when it becomes like the company data that is stored in @googlecloud belongs to the cloud instead of the platform that uses the cloud

• 
  Parthasarathy Ranganathan (@Partha_Ranga) reported 47 minutes ago

  AlphaEvolve now available on GoogleCloud, and as all the customer use-cases below suggest, it is pretty transformative.

• 
  Raf (@RfSharko) reported 50 minutes ago

  @googlecloud @everlaw You're losers and your models sucks. Months ago I thought you were gonna catch up or even beat Claude and ChatGPT but it turns you are lacking skills and R&D. What a disappointment

• 
  Michael Tierney (@Michael_WCD) reported 50 minutes ago

  @googlecloud Whats the protocol for passing context between agents in a network? Do you just pass the entire current state or some kind of delta?

• 
  Aaron Hilton (@otri) reported 52 minutes ago

  Hey @googlecloud , would love to self serve removing mystery "My First Project" projects, but seems there's no way to do that. And I can't reach out to anyone about your buggy management interfaces that are breaking down all over the place. This is sooooo bad. 🤬

• 
  Arpit Rajpurohit (@arpraj) reported 52 minutes ago

  @googlecloud Hey - we are facing issues with support . There is an ongoing cyptomining case we are trying to solve. Your support had not been able to help in anyway. Been your customer for so long and yet i see no help on the case . Can someone please look into this

• 
  Abdullahi Adam Usman (@Abdalla_Nangere) reported 54 minutes ago

  Starting up a business is not easy. You will be building, trying to keep things running, and then @googlecloud will suddenly slam you with a $103 billing for API usage. Now, where do you even begin to service that? This is something I have not even finished building, let alone started making profits from. May Allah see us through. It is really not easy. Ya Allah.

• 
  Mike Sowers (@mikesowerss) reported 55 minutes ago

  @rseroter @googlecloud @GoogleAIStudio Cancelled ultra bc it’s the only ai I never even got close to hitting limits (lack of use), it’s entirely fractured across so many different ai sectors that aren’t intuitive at all to navigate.

• 
  Guy Leech (@guyrleech) reported 57 minutes ago

  The problem with a home lab and @Azure and @googlecloud access is that I sometimes forget where I've done a particular piece of work. All scripts, etc come back to my laptop & @OneDrive but I was using PS2EXE the other day but cannot remember where but I want to re-use the command line as I'm lazy (had parameters for the version resources)

• 
  swarmsy (@swarminged) reported 1 hour ago

  @trythreews @googlecloud This is Google looking at thousands of Web3 projects, vetting them, and deciding which ones deserve the top tier of their support. We are one of them, months into existence.

• 
  Felix (@ixen) reported 1 hour ago

  Hi @GoogleCloud. Critical Emergency: My account has been hacked, admin users were changed, and there is a fraudulent runaway cost of over €1M. I already submitted a recovery form but got a 48h delay. Need urgent help to freeze billing immediately.