Google Cloud status: hosting issues and outage reports
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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.
Problems in the last 24 hours
The graph below depicts the number of Google Cloud reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Cloud. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Cloud users through our website.
- Hosting (38%)
- Cloud Services (25%)
- Domains (25%)
- E-mail (13%)
Live Outage Map
The most recent Google Cloud outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Cloud Services | 28 days ago |
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Hosting | 2 months ago |
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Domains | 2 months ago |
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Domains | 2 months ago |
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Hosting | 2 months ago |
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Cloud Services | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Cloud Issues Reports
Latest outage, problems and issue reports in social media:
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身是业的根 (@muyang14756529) reported@googlecloud The Trust & Safety team is completely cold & irresponsible. They just sent a generic 48-72hr weekend template while knowing my countdown is in HOURS. Absolute zero empathy for small businesses. Help Ticket 2XWJSBKNPMM7QOD3U5KVHZU5WI! #GoogleCloud @GoogleCloud
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身是业的根 (@muyang14756529) reported@googlecloud The Trust & Safety team is completely cold & irresponsible. They just sent a generic 48-72hr weekend template while knowing my countdown is in HOURS. Absolute zero empathy for small businesses. Help Ticket 2XWJSBKNPMM7QOD3U5KVHZU5WI! #GoogleCloud @GoogleCloud (2/2)
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Goddess Kitty ✨ (@Blonde_kitty_x) reported@floraai @Google @googlecloud Never got a response regarding how censored flora is - for example, is bikini okay?
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SEOSAGE 💹 (@seosagez) reported@VeryWellVersed @googlecloud Wtf... Nahhhh that's devastating
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Raju Datla (@raju_datla1) reported@_lopopolo @googlecloud @OpenAI Maybe you will help Google catchup to OpenAI, Anthropic and now Grok/Composer! So far Gemini is the most dissappointing frontier model for any coding tasks other than UAT maybe :-)
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Garrett Smith (@gsmithw91) reported@googlecloud I have been having a billing issue for 90 days now in which i was charge $3000 improperly. You guys have admitted it but I still haven't received my refund and have had a hard time getting any follow up at all regarding the case. CASE 70049182
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Bodong (@bod0ng) reported@googlecloud @GoogleCloudTech Why is it so hard to get support to take care a Google Cloud project? An appeal has been sent 8 days ago and no response so far. No other ways to reach support team since the project console is locked.
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Shayan Mashatian (@shayanrm) reported@_oliveiradanilo @googlecloud At minimum, they must make spikes in cost or usage notifications a default. Until they don’t do that, there is a huge risk in using Google Cloud for anything, even a simple database set up on Firebase. Specifically with so many vibe-coders and AI assistants everyone is using. AI coders have a tendency to suppress errors, and create fallbacks. They can easily create a circuit, go unseen for days and account owners end up with $$$$$$$ bills.
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المهندس وسام حاج محمد | AI Architect (@WessamHMuhmad) reported@googlecloud Fatal error in @GoogleCloud support. Case #71706032 is locked over a minor $87 automated billing glitch, ignoring our 'Partner' status & high-value infrastructure build (MCP/ADK integration). Automated filters are killing real innovation. Urgent human DevRel review needed
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Sam Padilla (@theSamPadilla) reported@yugacohler @CoinbaseDev @GoogleCloud pls fix. Uhhh APP?
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Paul Dejean (@paulcdejean) reported@googlecloud when i load the compute metadata page in my browser it crashes my browser, even though I don't have any metadata saved. Could this be related to "We are experiencing availability issues impacting Google Compute Engine, Google Cloud SQL, and Cloud Filestore globally"
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Brad Bonin (@cisco_brad) reported@googlecloud not bad. still curious how these stack against custom silicon from other clouds on total cost of ownership tho
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Nidaime Senju (@NidaimeSenju3) reported@Artlist_io @googlecloud So far, I haven't been able to buy more credits. Your platform seems to be getting worse as the days go by. Perhaps this is a sign that I should move away from your service and switch to another provider...
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Garrett Smith (@gsmithw91) reported@Google Is there anyone that can help with a cloud billing support case I have been waiting 93 days to resolve. I have been expecting a refund of $3118.19 @googlecloud billing support has not been accountable or helpful one bit
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Robin🍉 (@jos3gajal) reported@sammathews @googlecloud HHAHAHA good one, Sam. Now, really, let's stop the jokes and tell us what are you going to do to fix CS2, LoL, Valo, APEX and R6
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BigFire (@BigFire97827414) reported@MLB @googlecloud Some run support for him would've been apprciated.
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Accademica (@AccademicaIO) reported@googlecloud Our production has been down because of "possible hijacking" without any type of details. We've sent a claim but it's taking too long, and we're offline. We're using AppCheck + FirebaseAI with no use of API key. No unusual billing. Nothing. What's the deal?
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Rishi (@RishiC19) reportedIs there any @googlecloud support available for an account/project regarding startup credits?
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身是业的根 (@muyang14756529) reported@googlecloud @shaunwhite The Trust & Safety team is completely cold & irresponsible. They just sent a generic 48-72hr weekend template while knowing my countdown is in HOURS. Absolute zero empathy for small businesses. Help Ticket 2XWJSBKNPMM7QOD3U5KVHZU5WI! #GoogleCloud @GoogleCloud (2/2)
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Confideleap Partners Communication (@confideleapnews) reported@nvidia @googlecloud strong example of how innovation and trust can evolve together to support the next generation of AI-powered services.
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Thiago Salvador (@bettercallsalva) reported@addyosmani @googlecloud duration was never the constraint, coherence is. the longer an agent runs, the more it drifts off the original goal and compounds small errors. checkpointing state and re-grounding mid-run ends up mattering more than how long it can technically go.
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Danilo Oliveira (@_oliveiradanilo) reported@shayanrm @googlecloud I think that the big issue with gemini is related with conway law. The need iterate fast, but they are chained with gcp platform.
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Calle ( R ) (@range61herby) reported@googlecloud my computer won't work now and neither does my phones in this valley, All hope is lost because it isn't my devices doing it it is in the network out of my hands or an airwave attacker in the valley again! AI.
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Shayan Mashatian (@shayanrm) reported@_oliveiradanilo @googlecloud I want an option that says: "If my usage charge exceeds $x, pause the service, or tap again for $y." The same way AI tokens work with Claude, ElevenLabs, and others. Let the user decide to spend more or pause the service automatically. There must be No Surprises!
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Shawn Sully (@aroogle) reported@googlecloud @GMapsPlatform @Google I need urgent help with an API billing issue case 73262938
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Garrett Smith (@gsmithw91) reported@ThomasOrTK Can you get me in touch with someone in the billing support department for billing case 70049182. I have gone 93 days waiting on a $3118.19 refund for an error in your billing system @googlecloud billing support is horrible and has no accountability.
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Warhol’s Circus (@RayV2222) reported@nvidia @NewsFromGoogle @googlecloud Don’t buy the lie! They stole $212.49, from me, delivered nothing! Can’t help me fix it, and refuse to give me a refund! Gemini doesn’t even recognize me as a subscriber!!! They’re FRAUDS!!! I heard this affects thousands!!!
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Rash05 (@JobbingPsych) reportedStuck in support limbo with @GoogleCloud. Tried to upgrade to deploy our website, but got automated fraud-blocked. It's been 5 days since I uploaded my verification docs to Case #72047300 with zero response. Disappointing customer service. Urgent help needed! @GoogleCloudTech
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Rash05 (@JobbingPsych) reported@googlecloud Stuck in support limbo with @GoogleCloud. Tried to upgrade to deploy our website, but got automated fraud-blocked. It's been 5 days since I uploaded my verification docs to Case #72047300 with zero response. Disappointing customer service. Urgent help needed! @GoogleCloudTech
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Andrea Volpini (@cyberandy) reported@VeryWellVersed @googlecloud Something similar happened to me last week. The request came from an Internet Service Provider in Romania that hacked into our Vertex AI account, and burned $13k of tokens for generating videos using Veo 3.1.