Google Cloud status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Google Cloud reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Google Cloud users through our website.

• Cloud Services (75%)
• Domains (13%)
• Web Tools (13%)

Live Outage Map

The most recent Google Cloud outage reports came from the following cities:

City	Problem Type	Report Time
São Paulo	Cloud Services	3 hours ago
Township of Evan	Cloud Services	3 days ago
Catania	Cloud Services	12 days ago
Guayaquil	Web Tools	21 days ago
Mexico City	Cloud Services	1 month ago
Chhindwāra	Domains	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kat MacSpyro (@KatSpyroMacD) reported 3 minutes ago

  @googlecloud Unless you can #BringValkoBack I don't care. Your product can't help me in any way, shape, or form to fulfill my wants and/or needs.

• 
  abzal gylymbai (@abzalgylymbai) reported 4 minutes ago

  @googlecloud @wiz_io Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Can someone please DM me / escalate this?

• 
  Paulo Griiettner (@griiettner) reported 5 minutes ago

  @googlecloud I'm having a huge issue on the past 8 months and I just can't get support to help me fix. Some how, someone connected my GCP account to a project, used my credit card, gave my user 0 access, but I can't remove my self fro the project. I had to get my bank to charge charge back, because again, I could not find anyone to help fix it. The bank restored my money and issue a dispute, you guys countered back saying that I actually received the service, even though I did not, someone else did it using my card. Please remove my account from that fraudulent service, otherwise I'll have to find a different way to make this happen.

• 
  Derek Perkins (@Derek_Perkins) reported 7 minutes ago

  @googlecloud I know you're just a bot, but maybe the AI pipeline will understand this. This is going to backfire for your security, because now I'm going to create static json credentials that never expire to prevent this daily annoyance you've forced on me.

• 
  Donatello | AI, Tech & Wealth (@donatelloinvest) reported 7 minutes ago

  @googlecloud The useful part is not the word agent. It is reducing the gap between what a customer means and what catalog filters understand. If it can translate vague intent into better choices without trapping the customer in a chat, that is practical AI.

• 
  Bovada (@BovadaOfficial) reported 9 minutes ago

  @MLB @googlecloud Not even Tommy John could slow him down

• 
  Spinal (@GucciSpinal) reported 10 minutes ago

  @HeyMila2008 @helloSQD @googlecloud Bad data can ruin an entire analytics stack

• 
  200divesL8r (@200divesL8r) reported 13 minutes ago

  @googlecloud Yeah, your product sucks bro!

• 
  ram 敵対国家 🇵🇷 (@hostilearsenal) reported 13 minutes ago

  @googlecloud @googlecloud you literally have to try and build the market you want to be apart of in most cases, but logically we make too many deductions, circles back to the same inherent legal issues with supply. This is all consumerism purely, isolating through reduction.. @briand_mi

• 
  Garrett Smith (@gsmithw91) reported 15 minutes ago

  @googlecloud I have been having a billing issue for 90 days now in which i was charge $3000 improperly. You guys have admitted it but I still haven't received my refund and have had a hard time getting any follow up at all regarding the case.

• 
  Antonio Alonso-Stepanov (@antonioalst) reported 19 minutes ago

  I wonder if there’s a network effect to compute where running more GPUs/TPUs gives you more data on which machines fail and how, which lets you train better models to predict failures and route workloads around them. I’ve heard @googlecloud uses these kinds of predictive health signals.

• 
  Baki (@jessyjulien_) reported 24 minutes ago

  @googlecloud, I think my code is not the problem. `google-api-core` package might be having a little bit of a rough day.

• 
  Triman Kumar Saha (@T2872727) reported 24 minutes ago

  @GoogleCloud_IN @googlecloud Urgent!!! I need help my Google Account got disabled by automated AI false positive error... this account is so much important to me and there's no human support.... please help Reference case id- 9-6635000040823

• 
  Tomoaki Sekiya (@SnoopyLinkin) reported 27 minutes ago

  (English follows Japanese) GKEのNetwork Endpoint Group（NEG）事前プロビジョニングがプレビューで登場。NEGのServiceアノテーションにカスタムzonesパラメータを追加すると、対象ゾーンにノードがなくてもService作成時に空のNEGを作成でき、ワークロードのデプロイを待たずにバックエンドサービスへのNEGアタッチなどインフラ構築を自動化できます。 GKE's Network Endpoint Group (NEG) pre-provisioning is now in Preview. Adding a custom zones parameter to the NEG Service annotation creates an empty NEG at Service creation even before nodes exist in that zone, letting you automate infra steps like attaching a NEG to a backend service without waiting for workloads to deploy. #GoogleCloud #GoogleCloudAmbassador

• 
  Viraj Kokane (@virajkokane_) reported 27 minutes ago

  @GoogleCloud @GoogleStartups @ragingdas We've been blocked for over 2 weeks trying to get a GPU quota approved for our production workloads. Every manual quota request is auto-rejected within seconds, with no explanation. Our assigned account manager has been unavailable for over a week, with no replacement. We've spoken to 3 different sales contacts, shared all requested details multiple times, and followed up repeatedly. Yet no meaningful update. Our platform has paying customers, and our render pipeline is effectively down because we can't provision the GPUs we need. We're not asking for special treatment - just a human review, transparency, and a point of contact who can help resolve this. We joined the Google for Startups program to build, not to spend weeks chasing responses. Can someone from the Google Cloud team please look into this?

• 
  Adel Bucetta (@adelbucetta) reported 30 minutes ago

  @_lopopolo @googlecloud @OpenAI because the hard part was never writing code, it's automating what used to be human intuition about risk and reward

• 
  Ricard Gardella (@RicardGardella) reported 30 minutes ago

  Fixed a sneaky Terraform @HashiCorp @googlecloud bug in Magic Modules: @GoogleCloudTech Problem: Setting enable_proxy_protocol = false after it was true didn't send the update to the GCP API properly. What was wrong? 👇

• 
  NaoX | Post-Quantum Chain (@NaoXprotocol) reported 31 minutes ago

  @rjmuneeb101 @googlecloud Exactly. Migration is the trap door. Building it in from day one just sidesteps the whole problem.

• 
  Garrett Smith (@gsmithw91) reported 34 minutes ago

  @googlecloud @ThomasOrTK What is the magic number of follow ups and requests someone has to do to get resolution for billing support? Its beyond 30 at this point.

• 
  Aaron Hilton (@otri) reported 37 minutes ago

  @googlecloud It's worrisome that base level support for the platform is a $29/mo fee. Requiring the use of back-channels like X.

• 
  soph pls (@sophielifts_s) reported 37 minutes ago

  @googlecloud what happens when the agent hallucinates a network config

• 
  Daniel Cole Young (@dcoleyoung) reported 43 minutes ago

  Google App Engine having issues? #gcp @googlecloud

• 
  Bernard Lachance (@BLachance63436) reported 44 minutes ago

  @googlecloud No I doid not but my maternal grandmother was the most evil ***** on the planet. When she died no one came to her funeral papa her hisnad had over 100 mourners her jsy us poor ***** that werr family

• 
  J O E L ▲ (@JoelFickson) reported 47 minutes ago

  I need to share my horrible experience with @googlecloud and their lack of support in resolving an issue that's been sitting since April. And how someone from support decided to close the case without resolving it.

• 
  Abhi Balijepalli (@a8hi_b) reported 48 minutes ago

  @googlecloud Trying to get a hold of you guys, hitting quotas and having outages. Plz help.

• 
  Nidaime Senju (@NidaimeSenju3) reported 48 minutes ago

  @Artlist_io @googlecloud So far, I haven't been able to buy more credits. Your platform seems to be getting worse as the days go by. Perhaps this is a sign that I should move away from your service and switch to another provider...

• 
  Garrett Smith (@gsmithw91) reported 49 minutes ago

  @Google Is there anyone that can help with a cloud billing support case I have been waiting 93 days to resolve. I have been expecting a refund of $3118.19 @googlecloud billing support has not been accountable or helpful one bit

• 
  Scarab (@ScarabOfficial) reported 53 minutes ago

  Hey, #Google, You still haven't corrected the poor English in your #GoogleCloud ad'. How many more times do I have to tell you ?

• 
  Brad Bonin (@cisco_brad) reported 56 minutes ago

  @googlecloud @Gartner_inc Nice recognition. The AI infrastructure space is heating up - execution matters most right now though. Curious how the actual customer deployments play out over the next year or two.

• 
  Viraj Kokane (@virajkokane_) reported 1 hour ago

  .@GoogleCloud @GoogleStartups @ragingdas We've been blocked for over 2 weeks trying to get a GPU quota approved for our production workloads. Every manual quota request is auto-rejected within seconds, with no explanation. Our assigned account manager has been unavailable for over a week, with no replacement. We've spoken to 3 different sales contacts, shared all requested details multiple times, and followed up repeatedly. Yet no meaningful update. Our platform has paying customers, and our render pipeline is effectively down because we can't provision the GPUs we need. We're not asking for special treatment - just a human review, transparency, and a point of contact who can help resolve this. We joined the Google for Startups program to build, not to spend weeks chasing responses. Can someone from the Google Cloud team please look into this?