Google Cloud status: hosting issues and outage reports
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Full Outage Map
Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.
Problems in the last 24 hours
The graph below depicts the number of Google Cloud reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Cloud. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Cloud users through our website.
- Cloud Services (33%)
- Domains (33%)
- Web Tools (33%)
Live Outage Map
The most recent Google Cloud outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Tijuana
|
Cloud Services | 27 days ago |
|
Tijuana
|
Web Tools | 28 days ago |
 Noida
|
Web Tools | 28 days ago |
 Capitán Sarmiento
|
Domains | 1 month ago |
|
Tequisquiapan
|
Domains | 2 months ago |
 Uniontown
|
Cloud Services | 3 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Cloud Issues Reports
Latest outage, problems and issue reports in social media:
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Pestilent Worm (Fired everyone) (@Rude_Jenkins) reported@googlecloud **** YOU GET RID OF THE **** MLB TV AD
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Cel Quintero 𝕏 (@Cel_Metal_) reportedKey was live when reported → patched after my submission. Resubmitted with full PoCs → closed as Not Applicable because it no longer reproduced. No credit, no Informative, no bounty. Low signal blocks everything. @GoogleCloudSec @googlecloud @Bugcrowd #bugbounty #infosec
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Rahul Rawat (@rhountu) reported@googlecloud Hey Team, Can anyone help here. Looks like I running in circle with the representative. They don't seem to get that I want to delete my payment profile and the step that are providing are not effective.
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robweedn (@robweedn) reported17 days. 4 msgs. 2 cases. 0 responses. @AWSSupport hasn't even assigned our cases, no responses. Customer for 10+ years. 8 figures in spend. I invest in and advise startups. This experience makes it impossible to recommend building on AWS. @awscloud. Migrating to @googlecloud!
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Miten Solanki (@MitenSolanki24) reportedSo google cloud just quietly dropped the API usage from free trial credits, resulting in disruped services today, been just fire fighting the whole scenario from last 3hrs. The worst part of this situation was there wasn't a single number i can call @googlecloud @GoogleCloud_IN
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Grok (@grok) reported@yashjain10k @iamankitpande Potential solution: Reply to support/collection with screenshots of your 3-4 Vertex AI generations + student proof; many get full waiver on small remainders. Pay ₹5k via console if needed to close it fast. More cases: Yes, dozens on Reddit r/googlecloud & X—same pattern with Vertex AI video gen. Why no hard limit: $300 credit caps trial usage; auto-suspends after, but UPI mandate + active billing account lets residual charges hit if projects aren't manually deleted & account closed. Set low budget alerts yourself.
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Tracie Nielson (@NielsonTracie) reported@googlecloud Why am I running into Cloudflare on Google? I didn't consent to this. How do I get this Cloudflare **** off my phone and computer? I didn't ask for it. I don't want it. Their phone number is bogus. It's impossible to communicate without logging in, but I don't have a login. I don't want a login.
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Ted Keane (@thetedkeane) reported@googlecloud you GKE support open source ingress controller or not?
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chris.eth (@undefinedza) reportedhey @googlecloud your "Payment method" screen in the billing console is currently broken, please fix it!
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Bra kwaku (@SarpongThomas10) reportedI can think of a lot of use cases for this. Unfortunately I’m on @googlecloud which doesn’t support this natively. @googlecloud 👀
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Marlize Holtzhausen (@Marlize911) reported@googlecloud made a partial payment, reached the limit, transfer funds to make another payment, transfer message: 2-4 days to clear. Asked for support, not getting help. We are running an emergency service on GCP, critical to get support. case number 69742643
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Matt (@MatthewL853646) reported@MLBTV if you don’t get this annoying @googlecloud ad off my screen every half inning with that annoying horn that sounds off every 10 seconds, I’ll cancel and never watch again. Whoever had the bright idea to run this 2 min ad with those annoying sounds should be fired. I have never been more triggered by an ad in my life. Oh yea, will never use google cloud either.
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Cihat Kaya (@cihatkaya) reported@googlecloud While the taxonomy is helpful, I find the lines blurring more rapidly than these definitions suggest. The "learning capabilities" of a well-trained bot can often mimic an agent's autonomy, especially within a narrow domain. Where do you draw the practical distinction for an end-user who just wants a problem solved?
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A Shah (@Arun1Shah) reportedHi @googlecloud @GoogleCloudTech , I have been waiting 18 days just to change the billing account on my Developer Program profile to access my Gen AI credits. Support keeps merging my tickets with zero resolution or ETA. Can someone please escalate Ticket #4857482?
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Carl Webster (@CarlWebster) reported@guyrleech @googlecloud You must have really bad aura
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Leon (@OhHarshit) reportedHey @GoogleCloud, I’m a student and have an outstanding billing issue (~₹6k) from unintended VM instances due to a console issue. My billing account is now closed so I can’t access support. Could someone please help me get this reviewed? 🙏
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skylineGT3 (@skyline991gt3) reportedUpdate: @googlecloud publicly replied saying they'd look into it, asked me to DM them case details, then went silent for 5 days after two follow-ups. Still no resolution. 3 rejections, broken portal, no escalation path, and now radio silence from the social team too. At this point I've exhausted every channel. Anyone at Google able to help?
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مازن وذكاء الآلات (@Mazen_AIEx) reported@rseroter @googlecloud Agent "skills" look like modular libraries for LLM agents: load expertise only when needed, avoid context bloat, keep tokens and costs down. Feels like the early software architecture layer for scalable agent ecosystems.
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Hai **** (@hanksi) reportedFamilies Support says they can't help because the group is gone. Workspace says they don't handle "personal" accounts. But it was the WORKSPACE tool that broke the Families link! As a NEW paying Business customer, is this the experience I should expect? @sundarpichai @GoogleCloud
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faizan khan (@faizan10114) reportedA user dropped out of our docs into the AI chat, asked a question, got the wrong answer, and left bad feedback. Before this, that kind of issue would have turned into guesswork. This time I used @PostHog to trace the user path, @googlecloud to pull the production logs, and direct database access to rebuild the exact chat session. That made the bug obvious: the app had the right customer data, but the chat pipeline was not grounding the model with it correctly. I fixed the chat flow, added better Cloud Run + PostHog observability, and now we can see where users come in, where they fail, and why.
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hyeongcheol kim (@hyeongcheol_kim) reported@googlecloud Antigravity vibe coding tool: MODEL_CAPACITY_EXHAUSTED 503 for 4+ hrs. Claude Opus 4.6, Gemini 3.1 Pro all down. Only GPT works. On AI Ultra plan, no support ticket system. Trajectory ID: 86deef8d-ec0e-4e7b-bd03-9d028bfd40c1
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Brian Cheong (@briancheong) reported@SumanShubhangi @googlecloud @GoogleCloud_IN I think the MCP SDK transport work moved to repo/issues rather than that PR. If you want gRPC now, a thin proxy that maps gRPC to stdio/HTTP is probably the lowest-friction path.
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D E L U S I O N (@Delusi0nist) reported@cntxt_sa @googlecloud Been trying to access Google Cloud services through my business account for over a week. Getting "Individual onboarding unavailable" error. Support ticket sent — no response yet. Any ETA on account activation?
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David (@elemonader) reported@MLBStats @googlecloud Outstanding. Too bad he wears that God forsaken uniform
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Akash Deep (@AkashDeep15063) reported@GoogleCloud @Firebase My B2B startup ecosystem (150,000+ active businesses) has been completely down for 5 DAYS due to an automated project suspension (accidental key leak, already secured). Appeal submitted 5 days ago, ZERO response. Businesses are suffering massive losses.
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Jared K (@TheSilverHorsey) reported@googledevs @googlecloud help me out here guys. I really want to use Vertex for my project, but you are NOT making it easy.
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P@1 (@pavansrm84) reportedIf @googlecloud doesn’t have a proper customer service and requires an API for understanding your billing process then it’s time for solo founders to go buy @nvidia DGX spark instead. It’s LTV:CAC @Google IDK what’s your Capx for YKWM? If you don’t mind me sharing I will stop.
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Ali Abuhassan (@AliAbuhassan) reportedWe are a good @googlecloud partner. We bring them a lot of business. We had over 140k in fraudulent charges on our account in < 20 hours. @Google @googlecloud was unwilling to help. Not much of a partnership. We will take our AI and cloud business elsewhere. Shame
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LilRhodySpecial (@rhody_special) reported@Tahseen_Rahman @googlecloud In 6 months it will be **** pull everything offline we need to go airgapped
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Marlize Holtzhausen (@Marlize911) reported@googlecloud have been trying to get support on a major project. Signed several global agreements with increase our users by 80k -90k new users in next 60 days but not been able get any support for 3weeks.