Google Cloud status: hosting issues and outage reports
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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.
Problems in the last 24 hours
The graph below depicts the number of Google Cloud reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Cloud. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Cloud users through our website.
- Domains (40%)
- Hosting (40%)
- Cloud Services (20%)
Live Outage Map
The most recent Google Cloud outage reports came from the following cities:
| City | Problem Type | Report Time |
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Cloud Services | 1 month ago |
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Hosting | 2 months ago |
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Domains | 2 months ago |
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Domains | 3 months ago |
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Hosting | 3 months ago |
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Cloud Services | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Cloud Issues Reports
Latest outage, problems and issue reports in social media:
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ray (@ray_barrera) reportedDealing with cloud providers is such a pain in the ***. @googlecloud can't stick to a product name for more than two minutes, so you end up having to guess what you're trying to do. Ostensibly, they offer models as a service. Good luck figuring out how to actually use that on GCP, sorry, Vertex AI, sorry Gemini Enterprise, sorry, Agent Platform. You can just accidentally spin up a reserved GPU without realizing it. Amazing stuff.
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AIMadeSimple (@makingAISimple) reported@googlecloud @AnthropicAI The amount of support Anthropic is able to garner is quite interesting.
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Garrett Smith (@gsmithw91) reported@googlecloud I have been having a billing issue for 90 days now in which i was charge $3000 improperly. You guys have admitted it but I still haven't received my refund and have had a hard time getting any follow up at all regarding the case.
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身是业的根 (@muyang14756529) reported@googlecloud The Trust & Safety team is completely cold & irresponsible. They just sent a generic 48-72hr weekend template while knowing my countdown is in HOURS. Absolute zero empathy for small businesses. Help Ticket 2XWJSBKNPMM7QOD3U5KVHZU5WI! #GoogleCloud @GoogleCloud
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Shayan Mashatian (@shayanrm) reported@_oliveiradanilo There are more and more reports of unexpected builling issues with @googlecloud. We had our own share of unexpected charges - more than once - and there is always an explanation by them somewhere that why it is your mistake. You could do x to know and avoid it (a policy or features buried under a million pages and options to know about), there is a line somewhere in terms of use, etc. Practicllay, you need to keep the billing page open and refresh every few hours to make you won’t go bankrupt. They need to revisit the whole issue, it’s becoming very scary to utilize their services.
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Garrett Smith (@gsmithw91) reported@googlecloud billing support case 70049182 I have reached out over 36 times over the past three months to get a refund for a error that Google claimed was their fault
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Paco Jones (@unpocopaco) reported@sammathews @Vikxngr @googlecloud COACH_BOT.md, ADC.md, SUPPORT.md
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Garrett Smith (@gsmithw91) reported@googlecloud @ThomasOrTK can someone help me get some accountability for a $3118.19 refund that I have been waiting 93 days for ?
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Surinder Sharma (@SippiSharma) reportedWe're a small business using Gemini API through @GoogleCloud & received an unexpected charge we haven't been able to verify. Billing support wasn't able to investigate further & we haven't found a way to reach tech support. Help! #GoogleCloudSupport #SmallBusiness @ThomasOrTK
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rahul gupta (@guptarahul07) reportedHi @GoogleCloud_IN @googlecloud, I submitted a quota increase request for My Business API (Case ID: 3-9628000041428) on June 02. Not able find or track this case ID. Can you help check the status?
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BigFire (@BigFire97827414) reported@MLB @googlecloud Some run support for him would've been apprciated.
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Evin (@evinjohnn) reported@GoogleCloud_IN @googlecloud Hey , Need urgent help , I have made the payments , but my api keys are still showing expired , my entire app runs on it , please look into it asap
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RoadRunner TX (@FredBra93439257) reported@TheMercianNews I'd like to see mobile phone and internet companies shut down operating in the UK on a single day. Have USN/Seals sever all international fiber into the UK on a single day. SHUT DOWN the City of London Physically SEVER International Fiber from BT/OpenReach, VirginMedia/O2, Vodaphone and the LINX Nework internchange in London. Ideally each line in 2-3 points of varying distance from UK shores to make repair more complex than laying new fiber. Air attack on all the major BT interchanges plus the physical operations of Cloudflare Akamai, AWS/Cloudfront, GoogleCloud CDN and smaller operators like Azure, Netflix, Meta and every source of new fiber either mfg or warehousing Destroy every piece of equipment and then just leave. Make all European govts TERRIFIED of the crazy Americans Destroy the internet as a means of brainwashing the British public
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KHAWRIZM (@khawrzm) reported🧵 THREAD: I spent months conducting a full-scale DFIR (Digital Forensics & Incident Response) audit on @Google's AI tools — Gemini Cloud Shell and Gemini Workspace. I documented critical architectural vulnerabilities that put every @googlecloud enterprise customer at risk. This is not theory. This is forensic evidence. The telemetry logs do not lie. Here's the full breakdown 👇 #GoogleSecurity #AISecurity #CyberSecurity
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Garrett Smith (@gsmithw91) reported@googlecloud @ThomasOrTK What is the magic number of follow ups and requests someone has to do to get resolution for billing support? Its beyond 30 at this point.
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Jeffrey Bunn (@jeffreybunn) reportedAsk: our @googlecloud project was charged ~$1.3k after ~5.6K unauthorized calls in a few hours to Gemini image models we don’t use. Support credited ~$660, but we’re still stuck with the rest. Looks like legacy API access may have been abused. Anyone at GCP able to review?
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The AI Automation Agency (@ham_basshogg) reportedBe very careful about which IDE and tech stack you choose when building out workflows and apps. @googlecloud @AskGoogleCloud @antigravity make sure you check out their customer service and don’t assume that one exists.
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身是业的根 (@muyang14756529) reported@googlecloud @shaunwhite The Trust & Safety team is completely cold & irresponsible. They just sent a generic 48-72hr weekend template while knowing my countdown is in HOURS. Absolute zero empathy for small businesses. Help Ticket 2XWJSBKNPMM7QOD3U5KVHZU5WI! #GoogleCloud @GoogleCloud (2/2)
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Paul Dejean (@paulcdejean) reported@googlecloud when i load the compute metadata page in my browser it crashes my browser, even though I don't have any metadata saved. Could this be related to "We are experiencing availability issues impacting Google Compute Engine, Google Cloud SQL, and Cloud Filestore globally"
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Mathieu Kessler (@mayeu20) reported@googlecloud Embedding agents directly into network products is a strong integration.
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Raju Datla (@raju_datla1) reported@_lopopolo @googlecloud @OpenAI Maybe you will help Google catchup to OpenAI, Anthropic and now Grok/Composer! So far Gemini is the most dissappointing frontier model for any coding tasks other than UAT maybe :-)
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SEOSAGE 💹 (@seosagez) reported@VeryWellVersed @googlecloud Wtf... Nahhhh that's devastating
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Strategem360 (@strategem360) reportedGoogle Cloud outage hits India: Fire in a third-party data center triggered full shutdown. Services disrupted for users across the region. Google investigating and working on failover. #GoogleCloud #CloudOutage
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Garrett Smith (@gsmithw91) reported@ThomasOrTK Can you get me in touch with someone in the billing support department for billing case 70049182. I have gone 93 days waiting on a $3118.19 refund for an error in your billing system @googlecloud billing support is horrible and has no accountability.
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Shayan Mashatian (@shayanrm) reported@googlecloud What’s the point of replying to messages here, asking DM you with a case number, to send a auto-reply privately that your case is under review?! We know the cases are under review and the issue is that they are not getting resolved fast enough. Why wasting our time to send the case to you in DM if you have an AI just to send an auto-response to it with no new or valuable information? @sundarpichai
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S.A (@A_Sabo8198) reported@nvidia @googlecloud Cerebra’s goes up 20$ Nvidia down 2$😱😑😑 Release the beast Jensen! Enough is enough!! Everyone else got rich😑😴 wake up! Buy the shares back! Let’s go!🤪🧐🥸
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Shayan Mashatian (@shayanrm) reported@_oliveiradanilo @googlecloud At minimum, they must make spikes in cost or usage notifications a default. Until they don’t do that, there is a huge risk in using Google Cloud for anything, even a simple database set up on Firebase. Specifically with so many vibe-coders and AI assistants everyone is using. AI coders have a tendency to suppress errors, and create fallbacks. They can easily create a circuit, go unseen for days and account owners end up with $$$$$$$ bills.
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luba luft (@luba_loop) reportedbeen migrating my company onto a new @googlecloud GCP Org this week and it's a terrible experience. Been blocked since Monday due to quota limits and it is IMPOSSIBLE to get in touch with a human about it. I am trying to give you tens of thousands of dollars, help me do it!!!!!!!
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Isabella (@aochan99_) reported@ixen @googlecloud You can talk to @EllaCoding, support won't help you
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身是业的根 (@muyang14756529) reportedUrgent! My business is down because @GoogleCloud suspended project lateral-journey-450812-g7. Live tokens expire in hours, causing permanent data loss. Support escalated but compliance is silent. Need human help for Ticket 2XWJSBKNPMM7QOD3U5KVHZU5WI!