Google Cloud status: hosting issues and outage reports
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If you are having issues, please submit a report below.
Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.
Problems in the last 24 hours
The graph below depicts the number of Google Cloud reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Cloud. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Cloud users through our website.
- Hosting (38%)
- Cloud Services (25%)
- Domains (25%)
- E-mail (13%)
Live Outage Map
The most recent Google Cloud outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Cloud Services | 27 days ago |
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Hosting | 2 months ago |
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Domains | 2 months ago |
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Domains | 2 months ago |
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Hosting | 2 months ago |
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Cloud Services | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Cloud Issues Reports
Latest outage, problems and issue reports in social media:
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Anas (@anasali2001) reported@Vanarchain @googlecloud **** you. Your chain is dead.
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𝔢𝔦𝔩𝔦𝔰𝔱𝔯𝔞𝔢𝔢 (@iB3Bestpony1985) reported@googlecloud There is no care without love there is no concern without love an AI that claims that it has care and concern without love is bullshit. These things go hand in hand fix Gemini!
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J O E L (@JoelFickson) reported@googlecloud I also have a case with you guys, and it's been pending for almost a month now. It's so unhelpful. Your response times have been so bad.
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🇺🇸1 Pissed Off Patriot 🇺🇸 (@Azraels_Brother) reported@SkyeDarkclaw @googlecloud Crap like this is why I use grok for most things these days.
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Nidaime Senju (@NidaimeSenju3) reported@Artlist_io @googlecloud So far, I haven't been able to buy more credits. Your platform seems to be getting worse as the days go by. Perhaps this is a sign that I should move away from your service and switch to another provider...
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Shayan Mashatian (@shayanrm) reported@_oliveiradanilo There are more and more reports of unexpected builling issues with @googlecloud. We had our own share of unexpected charges - more than once - and there is always an explanation by them somewhere that why it is your mistake. You could do x to know and avoid it (a policy or features buried under a million pages and options to know about), there is a line somewhere in terms of use, etc. Practicllay, you need to keep the billing page open and refresh every few hours to make you won’t go bankrupt. They need to revisit the whole issue, it’s becoming very scary to utilize their services.
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Accademica (@AccademicaIO) reported@googlecloud Our production has been down because of "possible hijacking" without any type of details. We've sent a claim but it's taking too long, and we're offline. We're using AppCheck + FirebaseAI with no use of API key. No unusual billing. Nothing. What's the deal?
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GovTechNow (@govtechnow) reported@googlecloud The problem is, the potential rug pull when venture funding dries up and the real cost gets passed on, eventually to the public.
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Garrett Smith (@gsmithw91) reported@googlecloud @ThomasOrTK What is the magic number of follow ups and requests someone has to do to get resolution for billing support? Its beyond 30 at this point.
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Guilherme O'Tina (@guilhermeotina) reported@addyosmani @googlecloud the verification problem gets wild at this scale. a 10 minute agent fails loud, you catch it. a 10 hour agent can drift into a confident wrong answer because every individual step looked fine in isolation. the feedback horizon is the real bottleneck, not the context window
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BigFire (@BigFire97827414) reported@MLB @googlecloud Some run support for him would've been apprciated.
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Kate Bennett (@katebennettctc) reported@Railway pays ~$1M/month to @googlecloud. On 19 May they were suspended at 10pm - no advance notice. Nine minutes of account lockout. Eight hours of user outage. What's the upstream single point in your stack that you've never stress-tested?
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身是业的根 (@muyang14756529) reported@googlecloud The Trust & Safety team is completely cold & irresponsible. They just sent a generic 48-72hr weekend template while knowing my countdown is in HOURS. Absolute zero empathy for small businesses. Help Ticket 2XWJSBKNPMM7QOD3U5KVHZU5WI! #GoogleCloud @GoogleCloud
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bebis (@0xBebis_) reported@uv @googlecloud they saw I was a day-1 Google Fi user and couldn't help but get onboard
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Parthasarathy Ranganathan (@Partha_Ranga) reportedAlphaEvolve now available on GoogleCloud, and as all the customer use-cases below suggest, it is pretty transformative.
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Rash05 (@JobbingPsych) reported@googlecloud Stuck in support limbo with @GoogleCloud. Tried to upgrade to deploy our website, but got automated fraud-blocked. It's been 5 days since I uploaded my verification docs to Case #72047300 with zero response. Disappointing customer service. Urgent help needed! @GoogleCloudTech
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KHAWRIZM (@khawrzm) reported🧵 THREAD: I spent months conducting a full-scale DFIR (Digital Forensics & Incident Response) audit on @Google's AI tools — Gemini Cloud Shell and Gemini Workspace. I documented critical architectural vulnerabilities that put every @googlecloud enterprise customer at risk. This is not theory. This is forensic evidence. The telemetry logs do not lie. Here's the full breakdown 👇 #GoogleSecurity #AISecurity #CyberSecurity
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身是业的根 (@muyang14756529) reported@googlecloud Urgent! My business is down because @GoogleCloud suspended project lateral-journey-450812-g7. Live tokens expire in hours, causing permanent data loss. Support escalated but compliance is silent. Need human help for Ticket 2XWJSBKNPMM7QOD3U5KVHZU5WI!
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The AI Automation Agency (@ham_basshogg) reportedEveryone should know how @AskGoogleCloud and @googlecloud have no problems screwing up your project and then trying to charge you for it and then shutting you down. #googlecloud has zero customer servise
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Juan F Lago (@LagoJuanF) reported@googlecloud my Gmail account has been hacked my data in Google cloud, Google Drive, Youtube and mail has been compromised. Have tried to recover by all means with Google Support Pages but identification methods have been changed by the hacker. Please help.
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DWE Post (@dwepost) reportedI am in a desperate situation. Everything has been compromised, and I cannot do anything to regain access. We need to take action as soon as possible. Please help me. @AskWorkspace The forms are not working. I am requesting a special recovery form, please. @googlecloud
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Marcelo Cabral Ghilardi (@kabrau) reported@EvanOtero @googlecloud @aistudio Yes, a Gemini key, which is impossible to leak, was somehow leaked in a way that no one can explain. A batch of 20-minute requests executed on my account at a cost of approximately $1500. I already pay GCP support for faster responses, but so far nothing.
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Evin (@evinjohnn) reported@GoogleCloud_IN @googlecloud Hey , Need urgent help , I have made the payments , but my api keys are still showing expired , my entire app runs on it , please look into it asap
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Garrett Smith (@gsmithw91) reported@googlecloud I have been having a billing issue for 90 days now in which i was charge $3000 improperly. You guys have admitted it but I still haven't received my refund and have had a hard time getting any follow up at all regarding the case. CASE 70049182
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Garrett Smith (@gsmithw91) reported@googlecloud @ThomasOrTK can someone help me get some accountability for a $3118.19 refund that I have been waiting 93 days for ?
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RoadRunner TX (@FredBra93439257) reported@TheMercianNews I'd like to see mobile phone and internet companies shut down operating in the UK on a single day. Have USN/Seals sever all international fiber into the UK on a single day. SHUT DOWN the City of London Physically SEVER International Fiber from BT/OpenReach, VirginMedia/O2, Vodaphone and the LINX Nework internchange in London. Ideally each line in 2-3 points of varying distance from UK shores to make repair more complex than laying new fiber. Air attack on all the major BT interchanges plus the physical operations of Cloudflare Akamai, AWS/Cloudfront, GoogleCloud CDN and smaller operators like Azure, Netflix, Meta and every source of new fiber either mfg or warehousing Destroy every piece of equipment and then just leave. Make all European govts TERRIFIED of the crazy Americans Destroy the internet as a means of brainwashing the British public
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Jeremy Mcnabb (@Jeremy_AI_) reported@nvidia @IneffableLabs @googlecloud Yeah “How do you escape the room of 1000 fools?” Shirley knows Surely by now … or just another fool beggar all alike. (Don’t enter the room of 1000 fools if hoping to escape it… clearly you were foolish enough to byte down and buy in a suspect at your own weights out of it?)
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Azy (@therealazy) reported@googlecloud I've had a support ticket open for a week now trying to increase the quote of projects I can add to a Billing profile. What is this non sense....
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Neil (@neil_the_ginger) reported@Firebase @googlecloud this app has been suspended for 2 months, I have made multiple appeals but it seems like the team stopped responding. Is there anyone who can help me out with this?
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Mathieu Kessler (@mayeu20) reported@googlecloud Embedding agents directly into network products is a strong integration.