Google Cloud status: hosting issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Problems in the last 24 hours

The graph below depicts the number of Google Cloud reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
May 9, 8:20 PM EDT	0	0
May 9, 8:40 PM EDT	0	0
May 9, 9:00 PM EDT	0	0
May 9, 9:20 PM EDT	0	0
May 9, 9:40 PM EDT	0	0
May 9, 10:00 PM EDT	0	0
May 9, 10:20 PM EDT	0	0
May 9, 10:40 PM EDT	0	0
May 9, 11:00 PM EDT	0	0
May 9, 11:20 PM EDT	0	0
May 9, 11:40 PM EDT	0	0
May 10, 12:00 AM EDT	0	0
May 10, 12:20 AM EDT	0	0
May 10, 12:40 AM EDT	0	0
May 10, 1:00 AM EDT	0	0
May 10, 1:20 AM EDT	0	0
May 10, 1:40 AM EDT	0	0
May 10, 2:00 AM EDT	0	0
May 10, 2:20 AM EDT	0	0
May 10, 2:40 AM EDT	0	0
May 10, 3:00 AM EDT	0	0
May 10, 3:20 AM EDT	0	0
May 10, 3:40 AM EDT	0	0
May 10, 4:00 AM EDT	0	0
May 10, 4:20 AM EDT	0	0
May 10, 4:40 AM EDT	0	0
May 10, 5:00 AM EDT	0	0
May 10, 5:20 AM EDT	0	0
May 10, 5:40 AM EDT	0	0
May 10, 6:00 AM EDT	0	0
May 10, 6:20 AM EDT	0	0
May 10, 6:40 AM EDT	0	0
May 10, 7:00 AM EDT	0	0
May 10, 7:20 AM EDT	0	0
May 10, 7:40 AM EDT	0	0
May 10, 8:00 AM EDT	0	0
May 10, 8:20 AM EDT	0	0
May 10, 8:40 AM EDT	0	0
May 10, 9:00 AM EDT	0	0
May 10, 9:20 AM EDT	0	0
May 10, 9:40 AM EDT	0	0
May 10, 10:00 AM EDT	0	0
May 10, 10:20 AM EDT	0	0
May 10, 10:40 AM EDT	0	0
May 10, 11:00 AM EDT	0	0
May 10, 11:20 AM EDT	0	0
May 10, 11:40 AM EDT	0	0
May 10, 12:00 PM EDT	0	0
May 10, 12:20 PM EDT	0	0
May 10, 12:40 PM EDT	0	0
May 10, 1:00 PM EDT	0	0
May 10, 1:20 PM EDT	0	0
May 10, 1:40 PM EDT	0	0
May 10, 2:00 PM EDT	0	0
May 10, 2:20 PM EDT	0	0
May 10, 2:40 PM EDT	0	0
May 10, 3:00 PM EDT	0	0
May 10, 3:20 PM EDT	0	0
May 10, 3:40 PM EDT	0	0
May 10, 4:00 PM EDT	0	0
May 10, 4:20 PM EDT	0	0
May 10, 4:40 PM EDT	0	0
May 10, 5:00 PM EDT	0	0
May 10, 5:20 PM EDT	0	0
May 10, 5:40 PM EDT	0	0
May 10, 6:00 PM EDT	0	0
May 10, 6:20 PM EDT	0	0
May 10, 6:40 PM EDT	0	0
May 10, 7:00 PM EDT	0	0
May 10, 7:20 PM EDT	0	0
May 10, 7:40 PM EDT	0	0
May 10, 8:00 PM EDT	0	0
May 10, 8:20 PM EDT	0	0

At the moment, we haven't detected any problems at Google Cloud. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Google Cloud users through our website.

Domains (30%)
Cloud Services (20%)
Web Tools (20%)
Hosting (20%)
E-mail (10%)

Live Outage Map

The most recent Google Cloud outage reports came from the following cities:

City	Problem Type	Report Time
Noida	Domains	4 days ago
Jewar	Hosting	5 days ago
Montataire	Cloud Services	10 days ago
Greater Noida	Hosting	12 days ago
Ribeirão Preto	E-mail	12 days ago
Tijuana	Cloud Services	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

Gagan | Claude + AWS (@gagansaluja08) reported 17 seconds ago
@GoogleDeepMind @googlecloud the rename from Vertex AI is the signal. Vertex sold mlops surface to ML teams. Gemini Enterprise Agent Platform sells an agent runtime to CIOs. same stack, different buyer. Build Scale Govern Optimize tells you where the margin sits. governance is the moat, not model quality.
P@1 (@pavansrm84) reported 1 minute ago
If @googlecloud doesn’t have a proper customer service and requires an API for understanding your billing process then it’s time for solo founders to go buy @nvidia DGX spark instead. It’s LTV:CAC @Google IDK what’s your Capx for YKWM? If you don’t mind me sharing I will stop.
Carolina Milanesi (@caro_milanesi) reported 2 minutes ago
Apple getting airtime at @googlecloud Next as a Gemini customer is notable enough. @ThomasOrTK naming Apple as the company that picked Gemini to power the new Siri made it land harder. Google won a marquee customer and reminded everyone in the room that the most anticipated Apple feature this year runs on Google.
MR.LE (@MR11LE) reported 3 minutes ago
Day 5: Reached a new low. Agent Preethi promised a definitive update within 2 hours. It’s been 20+ hours. Absolute silence. @GoogleCloud support is a black hole where business productivity goes to die. No accountability, just broken scripts. #CloudFailure #google
robweedn (@robweedn) reported 3 minutes ago
17 days. 4 msgs. 2 cases. 0 responses. @AWSSupport hasn't even assigned our cases, no responses. Customer for 10+ years. 8 figures in spend. I invest in and advise startups. This experience makes it impossible to recommend building on AWS. @awscloud. Migrating to @googlecloud!
مازن وذكاء الآلات (@Mazen_AIEx) reported 3 minutes ago
@rseroter @googlecloud Agent "skills" look like modular libraries for LLM agents: load expertise only when needed, avoid context bloat, keep tokens and costs down. Feels like the early software architecture layer for scalable agent ecosystems.
@Axiomofmind ⚡ (@axiomofmind) reported 9 minutes ago
@parthi_logan @googlecloud Gemini api service is disabled by default
Shaun Patrick SteWaRt (@ShaunStewart) reported 13 minutes ago
@googlecloud serious issue with my account. Need help ASAP.
Sean Guy (@sean63491) reported 17 minutes ago
@googlecloud Trust & Safety appeal stalled >1 week (ID: UTR 3SJ N7E NJN TET HZR XFH VWK R4). Local code is secured, but I'm blocked from revoking compromised keys in the console until the suspension is lifted. Please help escalate!
Brice (@bricexeth) reported 18 minutes ago
@undefinedza @googlecloud Hope they fix it asap
Chris (@everestchris6) reported 19 minutes ago
@googlecloud a leaked api credential caused anomalous places api charges on my account, support is apparently processing the adjustment, but your billing system just auto-attempted 18× $180 charges in 5 mins, can someone get this resolved asap??
. (@auliandini94) reported 21 minutes ago
@googlecloud appsheet down?
Malik umar (@malik850393) reported 24 minutes ago
"This is a ridiculous response, @GoogleCloud. How can I 'link an active billing account' when your system is REJECTING every valid card I try to add (Error OR_BACR2_31)? Your automated system is blocking the very setup required to access support.
Yogesh (@oolook_yogesh) reported 27 minutes ago
Hi @GoogleCloudTech @GoogleCloud My refund (₹11,579.65) has been approved in Google Cloud but still not received after 5+ months. Multiple follow-ups, escalations, and even manual wire process completed, yet no payment or confirmation. Request urgent help to resolve this.
jaythegeek (@jaythegeek) reported 28 minutes ago
@MariusMollerH Same. Seems to be a repo OAuth issue between @googlecloud and @github not sure if it’s just first gen or second gen too
Bra kwaku (@SarpongThomas10) reported 30 minutes ago
I can think of a lot of use cases for this. Unfortunately I’m on @googlecloud which doesn’t support this natively. @googlecloud 👀
Say No To Trading (@SayNoToTrading) reported 31 minutes ago
@ServiceNowNews @googlecloud Can they fix $NOW share price?
Cihat Kaya (@cihatkaya) reported 31 minutes ago
@googlecloud While the taxonomy is helpful, I find the lines blurring more rapidly than these definitions suggest. The "learning capabilities" of a well-trained bot can often mimic an agent's autonomy, especially within a narrow domain. Where do you draw the practical distinction for an end-user who just wants a problem solved?
MCO Global (@moretradingonl) reported 40 minutes ago
@googlecloud google counting down like it fixes everything
Luis Héctor Chávez (@lhchavez) reported 43 minutes ago
@googlecloud @Hacker0x01 Even though every layer of the system has been hardened to provide security robustness, security incidents can still happen. Sometimes, these incidents happen due to external influences or supply-chain attacks. At Replit, every single security incident is handled with urgency because users’ data is at stake. Trust is something that has to be earned over time, and can be easily lost by not going above and beyond. Every incident is also a learning opportunity: every root cause that we find becomes a hardening effort so that the incident itself no longer repeats itself, but also fix any adjacent problems that were surfaced by the incident, and tighten up defenses in other parts of the stack.
@micheal me (@micheal1798258) reported 48 minutes ago
@GoogleDeepMind @googlecloud There are still saftety issues
Jay 愛 (@EmcutuJay) reported 50 minutes ago
Hey @googlecloud, I accidentally unknowingly ran up charges on Vertex AI without realising the costs and now my account's been sent to collections. I've been trying to reach billing support but can't because the account is closed. Can someone help me out?
Kyriakos (@Kyriakos_Pelek) reported 50 minutes ago
@googlecloud Scale is wild, what problems are actually getting solved?
andrebruton (@andrebruton) reported 52 minutes ago
It is a mission to get reCAPTCHA working @googlecloud since it was moved from the simple working setup. Now it takes a day of trial and errors to get working... #recaptcha
Tuhin Kanti Pal (@jeeetpaul) reported 54 minutes ago
@Viscountry @googlecloud Nope, can’t even open a support request. Can’t even purchase a support plan.
Dsg 🎨 (@dsgaert) reported 55 minutes ago
@MLB @googlecloud Burns was dealing 😤 Five scoreless with seven punchouts in his first start is a statement. If he keeps that kind of command and stuff, he’s going to be a real problem all season 🔥
Creative Slave -Drew (@cr8vslave) reported 56 minutes ago
Locked out of my Firebase project due to account suspension. Business-critical app affected. Appeals unanswered 7+ days. No access to support channels. Need escalation. @Firebase @googlecloud
Ho3n.Ai (@hoseinvfx) reported 57 minutes ago
@googlecloud Persian farsi language support dictate please
Project Lobster (@lobsternft_lol) reported 58 minutes ago
@__000ali @SolanaFndn @googlecloud You got the point, high gas fee would be an issue for ETH and the liquidity there should be much better... No matter which chain, the migration would be big efforts for our engineering team. The mint might be delayed. So, it's tricky, we need to rethink about that. Any ideas ?
Decent Cloud (@DecentCloud_org) reported 59 minutes ago
@Marlize911 @googlecloud Emergency service on GCP, payment stuck, no escalation. The support tier you're paying for is a billing category, not a response time.