Google Cloud status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Google Cloud reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Google Cloud users through our website.

• Cloud Services (67%)
• Domains (17%)
• Web Tools (17%)

Live Outage Map

The most recent Google Cloud outage reports came from the following cities:

City	Problem Type	Report Time
Catania	Cloud Services	2 days ago
Guayaquil	Web Tools	10 days ago
Mexico City	Cloud Services	23 days ago
Chhindwāra	Domains	1 month ago
Los Angeles	Cloud Services	1 month ago
Florence	Cloud Services	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shailendra Varma (@_shailendra_var) reported 30 seconds ago

  🚨 URGENT REQUEST — Please Expedite My Project Reinstatement My Google Cloud project supporting Tailor Book has been suspended, and the entire app backend is currently down. Because of this, thousands of tailor businesses using the app are unable to manage their shops and daily work. My case has already been escalated to the internal team for project reinstatement, but the process is taking time while our users are completely dependent on the service. 🎫 Case ID: WRUOFYRHZ3ARFV4H6U2YBMRYEA @GoogleCloud @Firebase Please review my case and expedite the reinstatement process. This is a live production application, and every additional day of downtime is directly affecting real businesses. I understand that security reviews take time, but I urgently request your help in restoring the project as soon as possible. 🙏

• 
  Leomar Osorio (@osorioleomar) reported 41 seconds ago

  Hi @askgcp @googlecloud, our CPTO has paused our company's GCP migration after a known Firebase API vulnerability led to 19k SEK in unauthorized Gemini charges. We provided proof of external abuse but haven't heard back in over a week. Need immediate help with Case #72859549

• 
  Gamhe Mitchell (@lilybyt_) reported 3 minutes ago

  I'm encountering some problems getting my billing account set up with @googlecloud Apparently you can only have a single individual billing address per country?

• 
  abzal gylymbai (@abzalgylymbai) reported 5 minutes ago

  @googlecloud Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Can someone please DM me / escalate this?

• 
  Valentina Valdes (@valenvp03) reported 7 minutes ago

  @googlecloud This is where enterprise AI gets serious: domain skills, governed connectors and traceable outputs. The chatbot layer was never going to be enough for legal work.

• 
  Alex Boudot (@the_alex_boudot) reported 11 minutes ago

  @NewsFromGoogle @googlecloud @Verizon Verizon users will meet Gemini as the outage that never happened.

• 
  Christian Nonis (@christiannonis) reported 12 minutes ago

  I am (unfortunately) dealing with @googlecloud and @awscloud and what I am noticing is that in months they are unable so solve any kind of problem, it’s like being bounced back by ai replies that are sold like assistance from humans, saying that they are “working on that” but nothing changes in months and also replies are all the same.. idk if they are experiencing a shortage in human labor or what’s going on but the experience has become worse than ever

• 
  Ricard Gardella (@RicardGardella) reported 12 minutes ago

  Fixed a sneaky Terraform @HashiCorp @googlecloud bug in Magic Modules: @GoogleCloudTech Problem: Setting enable_proxy_protocol = false after it was true didn't send the update to the GCP API properly. What was wrong? 👇

• 
  Ffeennddeerr (@ffeennddeerr) reported 16 minutes ago

  Hi @googlecloud @GoogleDevs @Firebase ! My account disabled by mistake (false-positive bot detection) after travel. I'm trapped in a deadlock (SMS code doesn't send/'too many attempts'). Ticket ID: Case 10414028. Can someone please help escalate this? 4 months of work is stuck.

• 
  夏嘉莫察瓦绒 (@minyakonga) reported 17 minutes ago

  @googledevs @googlecloud @GoogleDeepMind wtf is that, when gemini 3.5 pro release?

• 
  Jagdish Vaghela (@JDVaghela_) reported 18 minutes ago

  @googlecloud @GoogleCloudTech I am trying to pay an outstanding balance of INR 233.59 for a suspended billing account (⁠01B796-35FBAB-71B3EA⁠), but the console gives me a "permission denied" error when I try to create a support case. 1/2

• 
  身是业的根 (@muyang14756529) reported 19 minutes ago

  @sundarpichai @GoogleWorkspace The Trust & Safety team is completely cold & irresponsible. They just sent a generic 48-72hr weekend template while knowing my countdown is in HOURS. Absolute zero empathy for small businesses. Help Ticket 2XWJSBKNPMM7QOD3U5KVHZU5WI! @GoogleCloud

• 
  Aka4real (@Aka_olisa_) reported 25 minutes ago

  @googlecloud Why this matters for Google: Developers and early-stage startups are being forced to migrate to competitors (like AWS, which has introduced local NGN billing support) simply because we cannot physically pay Google.

• 
  Numero Uno🇳🇬 (@John_dgreatestt) reported 27 minutes ago

  @Concordium @Google @googlecloud Runtime identity solves a crucial enterprise security problem

• 
  Mariz (@MarizMelo) reported 29 minutes ago

  @googlecloud forcing users into prepaid sucks. Maybe time to look for alternatives to host your #AI product :/

• 
  ofPowerofWant (@ofPowerofWant) reported 30 minutes ago

  @googlecloud I did collect everything and attempt to do this but @X has joined team "lock you out with something you never asked for" so without a passcode it's not happening Will just have to vent frustrations each time I receive an email until we can't access this at all either

• 
  Paulo Griiettner (@griiettner) reported 31 minutes ago

  @googlecloud I'm having a huge issue on the past 8 months and I just can't get support to help me fix. Some how, someone connected my GCP account to a project, used my credit card, gave my user 0 access, but I can't remove my self fro the project. I had to get my bank to charge charge back, because again, I could not find anyone to help fix it. The bank restored my money and issue a dispute, you guys countered back saying that I actually received the service, even though I did not, someone else did it using my card. Please remove my account from that fraudulent service, otherwise I'll have to find a different way to make this happen.

• 
  Viraj Kokane (@virajkokane_) reported 33 minutes ago

  .@GoogleCloud @GoogleStartups @ragingdas We've been blocked for over 2 weeks trying to get a GPU quota approved for our production workloads. Every manual quota request is auto-rejected within seconds, with no explanation. Our assigned account manager has been unavailable for over a week, with no replacement. We've spoken to 3 different sales contacts, shared all requested details multiple times, and followed up repeatedly. Yet no meaningful update. Our platform has paying customers, and our render pipeline is effectively down because we can't provision the GPUs we need. We're not asking for special treatment - just a human review, transparency, and a point of contact who can help resolve this. We joined the Google for Startups program to build, not to spend weeks chasing responses. Can someone from the Google Cloud team please look into this?

• 
  Derek Perkins (@Derek_Perkins) reported 36 minutes ago

  @googlecloud I know you're just a bot, but maybe the AI pipeline will understand this. This is going to backfire for your security, because now I'm going to create static json credentials that never expire to prevent this daily annoyance you've forced on me.

• 
  DWE Post (@dwepost) reported 40 minutes ago

  @googleaccount Dear Google Team, I can’t access my Gmail account. I forgot my password, and the standard recovery options are not working for me. This is my primary account. Please help me recover it as soon as possible. Thank you. @googlechrome @googlecloud help me.

• 
  Paul Dejean (@paulcdejean) reported 41 minutes ago

  @googlecloud when i load the compute metadata page in my browser it crashes my browser, even though I don't have any metadata saved. Could this be related to "We are experiencing availability issues impacting Google Compute Engine, Google Cloud SQL, and Cloud Filestore globally"

• 
  Scott Barrington (@SDBarrington) reported 44 minutes ago

  @duramirmagus @MSchwaibold Yes exactly, it’s not a tech problem. @googlecloud actually have some nice apis for dicom

• 
  SIGPwny (@sigpwny) reported 48 minutes ago

  UIUCTF 2026 would not be possible without the support of our sponsors: @osec_io @cyberedu_ro - Infra sponsored by @googlecloud We look forward to running UIUCTF 2027 with them.

• 
  abzal gylymbai (@abzalgylymbai) reported 48 minutes ago

  @googlecloud Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Can someone please DM me / escalate this?

• 
  Nandan kumar (@_sirius93_) reported 49 minutes ago

  @googlecloud Hey Folks, Didn't expect such a quick response from the support team. Basically, I am trying to create a new cluster, very basic, with an e2small node and the us-central region using Terraform. Cluster creation finally failed after 30 mins.

• 
  swarmsy (@swarminged) reported 50 minutes ago

  @trythreews @googlecloud This is Google looking at thousands of Web3 projects, vetting them, and deciding which ones deserve the top tier of their support. We are one of them, months into existence.

• 
  DWE Post (@dwepost) reported 52 minutes ago

  I am in a desperate situation. Everything has been compromised, and I cannot do anything to regain access. We need to take action as soon as possible. Please help me. @AskWorkspace The forms are not working. I am requesting a special recovery form, please. @googlecloud

• 
  Garrett Smith (@gsmithw91) reported 53 minutes ago

  @googlecloud @ThomasOrTK What is the magic number of follow ups and requests someone has to do to get resolution for billing support? Its beyond 30 at this point.

• 
  Aritan (@Aritan_lover) reported 54 minutes ago

  @googlecloud Dear @Google, I’ve paid a significant amount for your services and now face a serious financial issue. For 24 hours, I’ve tried to reach a human support agent, but there is no clear way to do so. Please review this urgently and connect me with a specialist.

• 
  abzal gylymbai (@abzalgylymbai) reported 59 minutes ago

  @googlecloud Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Billing ID: 01B3C0-1899D2-F0DA8D.