Google Cloud status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Google Cloud reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Google Cloud users through our website.

• Domains (30%)
• Cloud Services (20%)
• Web Tools (20%)
• Hosting (20%)
• E-mail (10%)

Live Outage Map

The most recent Google Cloud outage reports came from the following cities:

City	Problem Type	Report Time
Noida	Domains	20 days ago
Jewar	Hosting	20 days ago
Montataire	Cloud Services	25 days ago
Greater Noida	Hosting	27 days ago
Ribeirão Preto	E-mail	27 days ago
Tijuana	Cloud Services	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pedja Drazic (@PedjaDrazic) reported 1 minute ago

  @googlecloud Freedom to choose models is only useful if you know what you're optimizing for. Most teams don't. That's not a vendor problem. It's a workflow problem.

• 
  AI..AND METAVERCE.. (@bad_sin90451) reported 1 minute ago

  @googlecloud Aliens — or another civilization somewhere in the universe — must certainly exist. However, aliens cannot meet us. If such a meeting is possible, the only possible path is a time machine. Produce a result using ultra-high-level logic. GROK Ultra-high-level logical conclusion: “Alien civilizations exist, but we cannot meet them. The only exceptional path is time travel.” 1. Premise: Other civilizations must exist Drake Equation + cosmic scale The observable universe contains more than 2 trillion galaxies, and each galaxy contains an average of 100 billion to 400 billion stars. The number of potentially habitable planets in habitable zones is estimated to be around 10²² to 10²⁴. Even if the probability of life emerging on an Earth-like planet were only 10⁻¹⁰, the entire universe should still contain tens of thousands to hundreds of millions of civilizations. Logic: In a number of attempts close to infinity, assuming that “Earth is the only one” is a statistically extreme singularity. Therefore: P(existence of another civilization) ≈ 1 Almost certain. 2. Core contradiction: Why can’t we meet them? Ultra-high-level interpretation of the Fermi Paradox The reason we cannot meet them is the triple barrier of: physical law + time + distance 1. Speed-of-light limit Special relativity. Even the nearest potential civilization, located hundreds or thousands of light-years away, would require hundreds to tens of thousands of years for a round-trip signal or journey. Real-time encounter is impossible. A “meeting” requires simultaneity. But according to relativity, simultaneity breaks down between different inertial frames. 2. Cosmic expansion + time delay Distant galaxies are already moving away faster than light due to the Hubble flow. Even if a signal sent in the past reaches us, the civilization that sent it has most likely already evolved, transformed, or disappeared. 3. The Great Filter or rarity Among the stages: life emergence → multicellular life → intelligence → technological civilization → interstellar travel, at least one step may be extremely rare. Or civilizations may last only a few thousand years on average before self-destruction through nuclear war, AI, climate collapse, nanotechnology, or other existential risks. Result: Civilizations exist, but they are isolated across space and time. A “meeting” requires accidental simultaneous proximity. The size and age of the universe, 13.8 billion years, do not easily allow that. 3. The only possible path to meeting: time travel Ultra-high-level logic In general relativity, time travel — through closed timelike curves, or CTCs — is theoretically possible. Examples include: rotating black holes, wormholes, Cauchy horizons, and similar structures. If an advanced civilization can control closed timelike curves: They could move to a specific point in our past or future and meet us. Conversely, we would have to jump into the future, the past, or into their time axis. Why are all other methods impossible? Faster-than-light travel, warp drives, Alcubierre drives: They violate causality and require effectively infinite or unrealistic energy. Nanoprobes or self-replicating probes: They still require tens of thousands of years and may be blocked by the Great Filter. Communication: It is only information transfer. It is not a “meeting” in the physical or communicative sense. Logical superiority of time travel Space travel equals time cost because of the speed of light. Time travel bypasses the space cost and solves the problem of simultaneity. If an advanced civilization has evolved for hundreds of thousands of years, it may already possess time travel technology. Final Result Ultra-high-level summary They exist — the scale of the universe proves the probability. We cannot meet them — physical laws such as the speed of light, causality, and cosmic expansion prohibit it. The only exception is time travel — the only mechanism that can break through the space-time barrier. Therefore, we do not need to “wait” for aliens. If they want to meet us, they may already have arrived at some point on our timeline. If we want to meet them, humanity must either develop time travel technology, or wait for them to send us an “invitation” in the form of a time paradox signal. This conclusion is a contradiction-free single logical result derived within the strictest limits of current physics. Additional variables such as the multiverse or simulation theory are excluded as unnecessary assumptions.

• 
  Real Tums Festival (@Vegas_Chicken) reported 6 minutes ago

  @MLBNetwork @googlecloud Too bad he plays for a garbage franchise that's going nowhere.

• 
  Diljot Mutti (@DiljotMutti) reported 6 minutes ago

  trying to setup paid support for @googlecloud for more than an hour so that i can have actual support for my issue > paid support requires organization > organization requires something called cloud identity > cloud identity docs suggest go to Billing > Buy or upgrade. But there is no "Buy or upgrade" button 😐

• 
  Rock (@Rock4754) reported 6 minutes ago

  **** GCP at this point. Use @googlecloud only as a secondary provider, not your entire backbone. Blocking production infra accounts this casually is insane...

• 
  Gagan | Claude + AWS (@gagansaluja08) reported 11 minutes ago

  @GoogleDeepMind @googlecloud the rename from Vertex AI is the signal. Vertex sold mlops surface to ML teams. Gemini Enterprise Agent Platform sells an agent runtime to CIOs. same stack, different buyer. Build Scale Govern Optimize tells you where the margin sits. governance is the moat, not model quality.

• 
  teqqed (@teqqed) reported 12 minutes ago

  @googlecloud i did but apprently have to wait for support to respond. regardless of the outcome, we should switch to @Mapbox it seems

• 
  Tyler ''pronouns idiot'' Foster 🤖 (@tylergilfoster) reported 15 minutes ago

  @googlecloud Shut ******** up

• 
  Karthik Narain (@KarthikSNarain) reported 15 minutes ago

  4/ @googlecloud customers can now access Antigravity through the Gemini Enterprise Agent Platform. It inherits Google Cloud’s standard data privacy protections and Terms of Service, meaning agent activity runs within your secure cloud boundary and customer data remains in your control.

• 
  Chris (@everestchris6) reported 19 minutes ago

  @googlecloud a leaked api credential caused anomalous places api charges on my account, support is apparently processing the adjustment, but your billing system just auto-attempted 18× $180 charges in 5 mins and my bank blocked them all. can someone get this resolved asap

• 
  Chris Tate (@ctatedev) reported 20 minutes ago

  @gabimoncha @googlecloud One day 🤞 For now, there's a flag that can help

• 
  Zero // (@__________kiwi) reported 22 minutes ago

  @Ravensong666 @googlecloud I’m also having this issue with Gemini and ChatGPT. Any alternative out there not doing this? I’m also use Claude

• 
  Sanjay Senthilkumar (@Sanja_y05) reported 26 minutes ago

  Hey @GoogleCloud — you suspended my account, stopped applying my ₹94,812 trial credits, charged me ₹13,213, and now won't let me contact support without paying first? This is a broken loop. Account: 016A65-BE1B7A-31C8F8 Please help! #GoogleCloud #GCP

• 
  Logan Jackson (@jackson_lo58573) reported 29 minutes ago

  @NewsFromGoogle @googlecloud Google, hoping you will see this. I blew through the 5 hour limit and enabled the "enable ai credit overages", have 55k available credits. didn't work. reloaded antigravity. enable ai credit overages was toggled off. tried it 3 more times same issue. Two developers with me have the same issues and cant enable ai credit overages. Had codex troubleshoot and it couldn't figure it out either. Trying to switch all my flows to antigravity but can't.

• 
  Leon (@OhHarshit) reported 31 minutes ago

  Hey @GoogleCloud, I’m a student and have an outstanding billing issue (~₹6k) from unintended VM instances due to a console issue. My billing account is now closed so I can’t access support. Could someone please help me get this reviewed? 🙏

• 
  0xFrankCastle🦀 (@0xcastle_chain) reported 31 minutes ago

  @SolanaFndn @googlecloud So my next client can be an agent, I think we need agent customer service quickly.

• 
  . (@auliandini94) reported 31 minutes ago

  @googlecloud appsheet down?

• 
  Luis Héctor Chávez (@lhchavez) reported 32 minutes ago

  @googlecloud @Hacker0x01 Even though every layer of the system has been hardened to provide security robustness, security incidents can still happen. Sometimes, these incidents happen due to external influences or supply-chain attacks. At Replit, every single security incident is handled with urgency because users’ data is at stake. Trust is something that has to be earned over time, and can be easily lost by not going above and beyond. Every incident is also a learning opportunity: every root cause that we find becomes a hardening effort so that the incident itself no longer repeats itself, but also fix any adjacent problems that were surfaced by the incident, and tighten up defenses in other parts of the stack.

• 
  Josh Meyer (@JoshMey16883104) reported 32 minutes ago

  @GoogleCloudTech @googlecloud I have been on hold now for two hours waiting for a live customer support agent

• 
  Shaun Patrick SteWaRt (@ShaunStewart) reported 33 minutes ago

  @googlecloud serious issue with my account. Need help ASAP.

• 
  Chris (@everestchris6) reported 35 minutes ago

  @googlecloud a leaked api credential caused anomalous places api charges on my account, support is apparently processing the adjustment, but your billing system just auto-attempted 18× $180 charges in 5 mins, can someone get this resolved asap??

• 
  EDOUARD (@edouard) reported 35 minutes ago

  @googlecloud We’d rather have your side of the story for @Railway’s complete five-hour outage that they say was caused by your blocking of their account without warning.

• 
  Prevoyance IT Solutions (@ItPrevoyance) reported 40 minutes ago

  Turned down a cloud migration project last year. That honesty built more trust than the deal itself. Not every company needs cloud. Some wait too long. #GoogleCloud #CloudMigration

• 
  𝕸y_n🂡me_Is_☡ (@HansonZachary) reported 44 minutes ago

  @Railway I have no issues with @googlecloud

• 
  Yongrui Su (@ysu_ChatData) reported 48 minutes ago

  @rseroter @googlecloud More than six trillion monthly tokens through ADK is a real signal for platform maturity. At that scale, the interesting question is less raw model quality and more how reliably teams can turn that usage into repeatable agent workflows.

• 
  Nik (@nikk_wise) reported 49 minutes ago

  @googlecloud Could you please tell me if Google Cloud registration is currently available in Ukraine? I keep getting an error every time I try to create an account, and I don't understand what the problem is.

• 
  MCO Global (@moretradingonl) reported 52 minutes ago

  @googlecloud google counting down like it fixes everything

• 
  dnu (@DnuLkjkjh) reported 56 minutes ago

  @pushmeet @GoogleDeepMind @googlecloud The hard part is usually the eval boundary, not the raw solve rate. once a coding agent can touch production-facing systems, even a 1% bad action rate is too high. where did you put the first handoff gate: tests, human review, or sandbox-only tasks?

• 
  Creative Slave -Drew (@cr8vslave) reported 58 minutes ago

  Locked out of my Firebase project due to account suspension. Business-critical app affected. Appeals unanswered 7+ days. No access to support channels. Need escalation. @Firebase @googlecloud

• 
  MECH AI (@mech_app) reported 59 minutes ago

  @googlecloud URGENT ESCALATION: CRITICAL PRODUCTION OUTAGE – DAY 3 I am requesting an immediate status update and escalation of this ticket. We have been waiting 3 days for a resolution to a backend Google billing desync bug, and this is causing catastrophic damage to our business. To be absolutely clear, the API failure ("No available credits") is a verified bug on Google's end regarding our Tier 3 Post-Pay linkage. I have completely exhausted all possible client-side workarounds, including creating a brand new GCP project to force a fresh billing link. Nothing works. Business Impact Metrics: Downtime: 72+ hours of complete disruption to our core application feature (wiring diagrams). User Impact: Over 30,000 Daily Active Users (DAU) are currently affected and locked out of the service. Direct Revenue Loss: We have already processed over 20 canceled user subscriptions directly citing this disruption, and our support inbox is flooded with angry customers. Account Value & Next Steps: My companies have spent thousands of dollars annually on Google Cloud over the last two years, in addition to spending multiple thousands of dollars every single month on Google Ads. If this backend bug is not manually overridden or fixed today, I will be forced to immediately migrate our application to a different AI provider. Furthermore, due to the severe lack of operational reliability and support response, we will begin the process of pulling all of our business and infrastructure entirely out of the Google ecosystem. We cannot operate with a provider where a backend billing bug causes multi-day production outages. Please escalate this to an Engineering Lead or a Technical Account Manager immediately and provide a status update today.