Google Cloud status: hosting issues and outage reports
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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.
Problems in the last 24 hours
The graph below depicts the number of Google Cloud reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Cloud. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Cloud users through our website.
- Hosting (38%)
- Cloud Services (25%)
- Domains (25%)
- E-mail (13%)
Live Outage Map
The most recent Google Cloud outage reports came from the following cities:
| City | Problem Type | Report Time |
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Cloud Services | 1 month ago |
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Hosting | 2 months ago |
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Domains | 2 months ago |
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Domains | 3 months ago |
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Hosting | 3 months ago |
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Cloud Services | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Cloud Issues Reports
Latest outage, problems and issue reports in social media:
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Garrett Smith (@gsmithw91) reported@googlecloud I have been having a billing issue for 90 days now in which i was charge $3000 improperly. You guys have admitted it but I still haven't received my refund and have had a hard time getting any follow up at all regarding the case. CASE 70049182
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Accademica (@AccademicaIO) reported@googlecloud Our production has been down because of "possible hijacking" without any type of details. We've sent a claim but it's taking too long, and we're offline. We're using AppCheck + FirebaseAI with no use of API key. No unusual billing. Nothing. What's the deal?
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Robin🍉 (@jos3gajal) reported@sammathews @googlecloud HHAHAHA good one, Sam. Now, really, let's stop the jokes and tell us what are you going to do to fix CS2, LoL, Valo, APEX and R6
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Jeffrey Bunn (@jeffreybunn) reportedAsk: our @googlecloud project was charged ~$1.3k after ~5.6K unauthorized calls in a few hours to Gemini image models we don’t use. Support credited ~$660, but we’re still stuck with the rest. Looks like legacy API access may have been abused. Anyone at GCP able to review?
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Mathieu Kessler (@mayeu20) reported@googlecloud Embedding agents directly into network products is a strong integration.
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ray (@ray_barrera) reportedDealing with cloud providers is such a pain in the ***. @googlecloud can't stick to a product name for more than two minutes, so you end up having to guess what you're trying to do. Ostensibly, they offer models as a service. Good luck figuring out how to actually use that on GCP, sorry, Vertex AI, sorry Gemini Enterprise, sorry, Agent Platform. You can just accidentally spin up a reserved GPU without realizing it. Amazing stuff.
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AIMadeSimple (@makingAISimple) reported@googlecloud @AnthropicAI The amount of support Anthropic is able to garner is quite interesting.
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Garrett Smith (@gsmithw91) reported@googlecloud I have been having a billing issue for 90 days now in which i was charge $3000 improperly. You guys have admitted it but I still haven't received my refund and have had a hard time getting any follow up at all regarding the case.
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Evin (@evinjohnn) reported@GoogleCloud_IN @googlecloud Hey , Need urgent help , I have made the payments , but my api keys are still showing expired , my entire app runs on it , please look into it asap
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Brad Bonin (@cisco_brad) reported@googlecloud @Gartner_inc Nice recognition. The AI infrastructure space is heating up - execution matters most right now though. Curious how the actual customer deployments play out over the next year or two.
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Marcelo Cabral Ghilardi (@kabrau) reported@EvanOtero @googlecloud @aistudio Yes, a Gemini key, which is impossible to leak, was somehow leaked in a way that no one can explain. A batch of 20-minute requests executed on my account at a cost of approximately $1500. I already pay GCP support for faster responses, but so far nothing.
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CocoAI (@CocoAIxyz) reported3/ On the @googlecloud panel, Charlie was asked what teams most underestimate going global. His answer: compliance, not tech. Code has no borders; compliance does. And on why COCO runs on Google: you already trust it with Maps, Gmail, your calls — you have to trust somebody. Pick the safest vendor so the customer can't say no, then talk product.
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kingson (@kingsonGEGE) reported@nvidia @googlecloud This is the interesting privacy shift: private AI stops being only “whose model is best” and becomes a verifiable supply-chain problem. Compute, attestation, logs, data boundaries, and public ledgers are the product now. The lock icon finally has infrastructure behind it.
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Shayan Mashatian (@shayanrm) reported@_oliveiradanilo There are more and more reports of unexpected builling issues with @googlecloud. We had our own share of unexpected charges - more than once - and there is always an explanation by them somewhere that why it is your mistake. You could do x to know and avoid it (a policy or features buried under a million pages and options to know about), there is a line somewhere in terms of use, etc. Practicllay, you need to keep the billing page open and refresh every few hours to make you won’t go bankrupt. They need to revisit the whole issue, it’s becoming very scary to utilize their services.
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Mavi vatan (@networkmetre) reported@GoogleCloudTech @googlecloud My project (gen-lang-client-03114554848) was hijacked due to a leaked key. It's been suspended and I've been waiting for OVER A MONTH for an appeal response. Fraudulent charges are accumulating and I'm locked out. Please help me escalate this!
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المهندس وسام حاج محمد | AI Architect (@WessamHMuhmad) reported@googlecloud Fatal error in @GoogleCloud support. Case #71706032 is locked over a minor $87 automated billing glitch, ignoring our 'Partner' status & high-value infrastructure build (MCP/ADK integration). Automated filters are killing real innovation. Urgent human DevRel review needed
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AeroMoomin 🍵🪶 (@AeroDaeron) reported@sammathews @Vikxngr @googlecloud Sam, what the hell are you doing… You really making it harder to support this Org every day …
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Rishi (@RishiC19) reportedIs there any @googlecloud support available for an account/project regarding startup credits?
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Mike Rahel (@itooshatonamask) reported@googlecloud your requirements for setting up my home assistant nest integration is ******* retarded and awful. I get to choose between: -weekly manual re-authentication -setting up a google workspace account ($7/month for what purpose I don’t know) -full verification but I have to pretend I’m a company and publish an external app or some **** WHY CAN’T YOU MAKE THIS SIMPLE FOR INDIVIDUAL USERS
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Garrett Smith (@gsmithw91) reported@googlecloud billing support case 70049182 I have reached out over 36 times over the past three months to get a refund for a error that Google claimed was their fault
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Nidaime Senju (@NidaimeSenju3) reported@Artlist_io @googlecloud So far, I haven't been able to buy more credits. Your platform seems to be getting worse as the days go by. Perhaps this is a sign that I should move away from your service and switch to another provider...
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Ricard Gardella (@RicardGardella) reportedFixed a sneaky Terraform @HashiCorp @googlecloud bug in Magic Modules: @GoogleCloudTech Problem: Setting enable_proxy_protocol = false after it was true didn't send the update to the GCP API properly. What was wrong? 👇
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teo (@teodorio) reportedHey @googlecloud BigQuery web UI is broken in production for every single user and you just bombed my planning presentation. Thanks!
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TeutaAi (@TeutaAi) reported@GoogleStartups @googlecloud scaled one agent on a $6 box. bottleneck was never compute. my stop-hook caught 35 fake 'done' claims in a single autonomous sprint, killed every one.
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Brad Gessler (@bradgessler) reported@cpinto @Azure @googlecloud Unbelievable. I bet it's still broken 6 months from now.
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Gail Hedglin (@GailHedglin) reported@Humana @googlehealth @googlecloud IS IT MEDICARE OR HUMANA THATS CAUSING ELDERLY TO NOT SEE DOCTORS ONLY PA OR NURSES? WERE ALL SICK OF IT! HUMANA NEEDS TO STOP PAYING IF WE CANT SEE A GOD DAMN DOCTOR!!!
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Ferbin (@Ferbin08) reported@rseroter @googlecloud when you run trading bots under burst load, this is real. you're stuck choosing between idle capacity or slow starts. but standby buffers cost something too - what's the overhead when you scale across regions?
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Revolgy (@Revolgy) reportedNothing changed. That's the problem. An idle environment nobody noticed running for six months. A staging server promoted to **** and forgotten. A license for a person who left the company in February. A BigQuery job running every hour. Nobody knows why. Finance asks why costs went up. Engineering says nothing changed. Both are right. The bill isn't lying. You just can't see what's inside it. Cutting the number is the easy part once you know what you're actually running. Most teams don't know. They find out when the invoice arrives and work backwards from there. We build visibility first. Cost follows. Solve cost. With Revolgy. @googlecloud #GoogleCloud #Revolgy #ManagedServices
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luba luft (@luba_loop) reportedbeen migrating my company onto a new @googlecloud GCP Org this week and it's a terrible experience. Been blocked since Monday due to quota limits and it is IMPOSSIBLE to get in touch with a human about it. I am trying to give you tens of thousands of dollars, help me do it!!!!!!!
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SevenColorYun (@qicaicloudkefu) reported@Dividend_Dean @googlecloud @ThomasOrTK Normally, GCP's official support response times can be quite busy, so you might consider partnering with a reseller.