Google Cloud status: hosting issues and outage reports
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Full Outage Map
Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.
Problems in the last 24 hours
The graph below depicts the number of Google Cloud reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Cloud. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Cloud users through our website.
- Cloud Services (71%)
- Domains (14%)
- Web Tools (14%)
Live Outage Map
The most recent Google Cloud outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 São Paulo
|
Cloud Services | 5 days ago |
 Township of Evan
|
Cloud Services | 9 days ago |
 Catania
|
Cloud Services | 18 days ago |
 Guayaquil
|
Web Tools | 26 days ago |
 Mexico City
|
Cloud Services | 1 month ago |
 Chhindwāra
|
Domains | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Cloud Issues Reports
Latest outage, problems and issue reports in social media:
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Garrett Smith (@gsmithw91) reported@googlecloud @ThomasOrTK What is the magic number of follow ups and requests someone has to do to get resolution for billing support? Its beyond 30 at this point.
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Carles Sala (@csalacat) reported@googlecloud Can you please stop renaming things arbitrarily? The names might be cool, but not even @GeminiApp keeps up with your branding changes, and I ask it for help navigating the menu maze it gives me outdated routes that still use Vertex AI
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Nidaime Senju (@NidaimeSenju3) reported@Artlist_io @googlecloud So far, I haven't been able to buy more credits. Your platform seems to be getting worse as the days go by. Perhaps this is a sign that I should move away from your service and switch to another provider...
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Abdullahi Adam Usman (@Abdalla_Nangere) reportedStarting up a business is not easy. You will be building, trying to keep things running, and then @googlecloud will suddenly slam you with a $101 invoice for API usage. Now, where do you even begin to service that? This is something I have not even finished building, let alone started making profits from. May Allah see us through. It is really not easy. Ya Allah.
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hexmint ✌️ (@hexmint) reportedGoogle AI/GCP payments and setting up projects is so confusing. @googlecloud get your **** right.
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Christian Nonis (@christiannonis) reportedI am (unfortunately) dealing with @googlecloud and @awscloud and what I am noticing is that in months they are unable so solve any kind of problem, it’s like being bounced back by ai replies that are sold like assistance from humans, saying that they are “working on that” but nothing changes in months and also replies are all the same.. idk if they are experiencing a shortage in human labor or what’s going on but the experience has become worse than ever
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Triman Kumar Saha (@T2872727) reported@GoogleCloud_IN @googlecloud Urgent!!! I need help my Google Account got disabled by automated AI false positive error... this account is so much important to me and there's no human support.... please help Reference case id- 9-6635000040823
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Garrett Smith (@gsmithw91) reported@googlecloud I have been having a billing issue for 90 days now in which i was charge $3000 improperly. You guys have admitted it but I still haven't received my refund and have had a hard time getting any follow up at all regarding the case.
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abzal gylymbai (@abzalgylymbai) reported@googlecloud @alcidion Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Can someone please DM me / escalate this?
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63green (@63green) reportedThe spam phone calls and emails from @googlecloud sales people automatically disqualifies them from consideration. Same reason I refuse to use @Cloudflare. If the quality and reputation of your product doesn’t speak for you, **** off, don’t call or email, I’m not interested.
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EDJ (@edj_FL) reported@MLB @googlecloud @CleGuardians Too bad the Guardians offense is absolutely atrocious
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ofPowerofWant (@ofPowerofWant) reported@googlecloud I did collect everything and attempt to do this but @X has joined team "lock you out with something you never asked for" so without a passcode it's not happening Will just have to vent frustrations each time I receive an email until we can't access this at all either
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Garrett Smith (@gsmithw91) reported@ThomasOrTK Can you get me in touch with someone in the billing support department for billing case 70049182. I have gone 93 days waiting on a $3118.19 refund for an error in your billing system @googlecloud billing support is horrible and has no accountability.
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ST (@ST_Wolfe_) reported1. The Engine is Built and Dyno-TestedThe actual software engine (the /verify flow on @googlecloud using cryptographic keys and @solana scoring) is fully built, bolted down, and running reliably. It works.
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Mathieu Kessler (@mayeu20) reported@googlecloud Embedding agents directly into network products is a strong integration.
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Henry Lorenzo (@ilhanerdal_) reported$GOOGL ’s Q2 results produced the most profitable quarter in Alphabet’s history: $112.1B in net income—the company’s first quarter above $100B. But that headline needs context. Most of it came from unrealized gains in Alphabet’s equity portfolio, likely driven largely by its stakes in $SPCX and Anthropic. At the same time, $44.9B in CapEx pushed quarterly free cash flow to negative $5.9B. That is what the market focused on. The number I keep coming back to is Google Cloud’s $514B backlog—nearly 5x what it was a year ago. Demand is not the problem. Capacity is. Google still does not have enough compute and data-center capacity to serve that demand, so I believe management is right to keep investing aggressively. The buildout is pressuring free cash flow today. But if it unlocks even a meaningful portion of that backlog, investors may eventually view this spending very differently. The real question is not whether demand exists. It is how quickly $GOOGL can build enough capacity to capture it. #GOOGL #GoogleCloud #AI
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ofPowerofWant (@ofPowerofWant) reported@googlecloud Thank you, will construct a breakdown with the affected accounts, screenshots, etc I tried to do this thru chat escalation but it kept looping back to console. It doesn't seem to understand "cant login" and a week ago it saw the accounts & the balance, not that I wasn't primary
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Felix (@ixen) reportedHi @GoogleCloud. Critical Emergency: My account has been hacked, admin users were changed, and there is a fraudulent runaway cost of over €1M. I already submitted a recovery form but got a 48h delay. Need urgent help to freeze billing immediately.
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Usman Bashir (@usman_basheers) reported@DataChaz @googlecloud The 50% token cut is nice, but the failure mode I keep hitting is agents retrying the whole workflow instead of just the failed step. Does ADK 2.0 fix that granularity, or just the guessing part?
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Conrad Lotz (@conradlotz) reportedBREAKING: Google Cloud Hands AI Agents Full Cloud Cheat Sheet Thread 1/3 Google just made BigQuery, Cloud Run, and Kubernetes natively usable for Claude Code, Cursor, and Copilot agents. One command integration. Free tier available. Thread 2/3 This means your AI coding agents can now properly orchestrate real cloud resources without constant prompt engineering around APIs. Thread 3/3 Huge for production builders moving agents from prototypes to deployed services. Test it on a small workload first. #AI #GoogleCloud Bridges the gap between AI coding assistants and real infrastructure management; accelerates agent adoption. What cloud service do you want AI agents to handle first?
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abzal gylymbai (@abzalgylymbai) reported@googlecloud Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Can someone please DM me / escalate this?
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Andrew J. Moats (@11drawbridge) reported@ChiCityBrian @MLBStats @googlecloud It was down the line, so that would naturally make some home runs seem longer than they are.
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ofPowerofWant (@ofPowerofWant) reportedI cannot access @googlecloud, that was your choice. Stop sending me emails for someone elses account that they attached me to... fix it or i will make it a public issue that you are sending me someone elses accounts financial information They had no clue they were delinquent lol
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AndrewFreidmanEnthusiast (@DeportesEnjoyr) reported@MLB @googlecloud All the sudden he's hitting homers again. Cheating ****.
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Rami (@ramiakeela) reportedToday, @NeraSystems and @googlecloud are announcing partnership. Regulated orgs can now run @GeminiApp on their most sensitive data, client financials, patient records, proprietary datasets, without ever exposing it to the model. The LLM gets the query. It never gets the data.
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63green (@63green) reportedAnother day, another need to 'unsubscribe' from @googlecloud marketing emails. This is why I've fully removed myself from all things @Google - they treat everyone with complete contempt, refuse to honor preferences, and are happy to **** you as a customer at every opportunity.
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ram 敵対国家 🇵🇷 (@hostilearsenal) reported@googlecloud @googlecloud you literally have to try and build the market you want to be apart of in most cases, but logically we make too many deductions, circles back to the same inherent legal issues with supply. This is all consumerism purely, isolating through reduction.. @briand_mi
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Scott Barrington (@SDBarrington) reported@duramirmagus @MSchwaibold Yes exactly, it’s not a tech problem. @googlecloud actually have some nice apis for dicom
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Garrett Smith (@gsmithw91) reported@Google Is there anyone that can help with a cloud billing support case I have been waiting 93 days to resolve. I have been expecting a refund of $3118.19 @googlecloud billing support has not been accountable or helpful one bit
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Gamhe Mitchell (@lilybyt_) reportedI'm encountering some problems getting my billing account set up with @googlecloud Apparently you can only have a single individual billing address per country?