Google Cloud status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Google Cloud reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Google Cloud users through our website.

• Cloud Services (33%)
• Domains (33%)
• Web Tools (33%)

Live Outage Map

The most recent Google Cloud outage reports came from the following cities:

City	Problem Type	Report Time
Tijuana	Cloud Services	22 days ago
Tijuana	Web Tools	23 days ago
Noida	Web Tools	23 days ago
Capitán Sarmiento	Domains	1 month ago
Tequisquiapan	Domains	2 months ago
Uniontown	Cloud Services	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Oscar Zalazar (@OZCreative22) reported 37 seconds ago

  @googlecloud I have sent 27 emails to the supposed Google Cloud Startups SUPPORT,... none have been answered, I've been waiting for 3 months,...

• 
  Scott Wallace (@63green) reported 1 minute ago

  So, @GoogleCloud scammed me out of $2,900 on an account that hasn't cost more than $2/mo for a year, but now they want another $29 to deign to discuss it with me... **** google cloud. They'll steal from you, and steal more if you want to let them know they're stealing from you.

• 
  Akash Deep (@AkashDeep15063) reported 2 minutes ago

  @googlecloud @GoogleCloud @Firebase My B2B startup ecosystem (150,000+ active businesses) has been completely down for 5 DAYS due to an automated project suspension (accidental key leak, already secured). Appeal submitted 5 days ago, ZERO response. Businesses are suffering

• 
  Josh (@joshbertrand138) reported 3 minutes ago

  @googlecloud My maps api ran an unexpected overage, account disabled before I could respond, now i can’t even open a support case. 100$ charged + 175 pending. First time small business owner. Is there anyone i can talk to? @googlecloud

• 
  Sourav (@sovban) reported 8 minutes ago

  @googlecloud why it is difficult to get a quota update to run a GPU VM in your cloud ? Even if customer clearly stating the use case .. no Crypto Mining , you are keep dragging. Do you think you should have better process rather than dragging timeline?

• 
  faizan khan (@faizan10114) reported 8 minutes ago

  A user dropped out of our docs into the AI chat, asked a question, got the wrong answer, and left bad feedback. Before this, that kind of issue would have turned into guesswork. This time I used @PostHog to trace the user path, @googlecloud to pull the production logs, and direct database access to rebuild the exact chat session. That made the bug obvious: the app had the right customer data, but the chat pipeline was not grounding the model with it correctly. I fixed the chat flow, added better Cloud Run + PostHog observability, and now we can see where users come in, where they fail, and why.

• 
  P@1 (@pavansrm84) reported 9 minutes ago

  If @googlecloud doesn’t have a proper customer service and requires an API for understanding your billing process then it’s time for solo founders to go buy @nvidia DGX spark instead. It’s LTV:CAC @Google IDK what’s your Capx for YKWM? If you don’t mind me sharing I will stop.

• 
  olifog (@fogelin) reported 10 minutes ago

  @andy_pavlo @googlecloud @CMUDB never felt more jealousy for an undergrad course

• 
  Matt (@MatthewL853646) reported 12 minutes ago

  @MLBTV if you don’t get this annoying @googlecloud ad off my screen every half inning with that annoying horn that sounds off every 10 seconds, I’ll cancel and never watch again. Whoever had the bright idea to run this 2 min ad with those annoying sounds should be fired. I have never been more triggered by an ad in my life. Oh yea, will never use google cloud either.

• 
  Mehmet Göksu (@UtariD86) reported 14 minutes ago

  @googlecloud "Are you actually going to help me or just keep redirecting me to random complaint forms I can't even reach? My entire account is suspended for 'Abuse' so I CANNOT access the Google Cloud Console or the links you sent! Stop the loop and investigate Case: 69725377 @GoogleCloudTech

• 
  Decent Cloud (@DecentCloud_org) reported 18 minutes ago

  @Marlize911 @googlecloud Emergency service on GCP, payment stuck, no escalation. The support tier you're paying for is a billing category, not a response time.

• 
  Akash Deep (@AkashDeep15063) reported 20 minutes ago

  @GoogleCloud @Firebase My B2B startup ecosystem (150,000+ active businesses) has been completely down for 5 DAYS due to an automated project suspension (accidental key leak, already secured). Appeal submitted 5 days ago, ZERO response. Businesses are suffering massive losses.

• 
  Decent Cloud (@DecentCloud_org) reported 21 minutes ago

  @OZCreative22 @googlecloud Three months, 27 emails. Free support is worth exactly what you paid for it.

• 
  DONI (@toodol12) reported 25 minutes ago

  @xverse @YukanL @googlecloud I think it's been hacked. Please help me

• 
  Bruno rono (@BRono31441) reported 26 minutes ago

  @googlecloud Hi ,my Google account was hacked and later disabled. Please help restore it. I tried all steps not any worked !

• 
  Neeraj Dhiman (@imInforian) reported 28 minutes ago

  @GoogleWorkspace @googlecloud @googledevs Instead, what customers get: “Please share details again” “Can you confirm steps?” “Reproducing issue…” After already doing this multiple times. 9/n

• 
  Antoine (@ZAntrepreneur) reported 29 minutes ago

  @googlecloud #6: AI agents will replace the WhatsApp support agent. In Africa this is already live — claims, onboarding, KYC, all via WhatsApp with zero human in the loop for routine flows.

• 
  D E L U S I O N (@Delusi0nist) reported 32 minutes ago

  @cntxt_sa @googlecloud Been trying to access Google Cloud services through my business account for over a week. Getting "Individual onboarding unavailable" error. Support ticket sent — no response yet. Any ETA on account activation?

• 
  Mr. Cat (@CeoOfMeowrth) reported 35 minutes ago

  It’s been two weeks but i haven’t got sales rep on my account to increase claude models quota despite connecting with sales team multiple times @googlecloud do somethin’ why is it so slow ?

• 
  Khauf (@khauf0007) reported 36 minutes ago

  Part 2: When I appeal, there is only one text box. I have submitted explanations many times, but you never reply. What kind of behavior is this? I need clear communication to take action. #GoogleCloud #CustomerSupport #AppealDenied

• 
  Dr. Anton Chuvakin (@anton_chuvakin) reported 37 minutes ago

  @DecentCloud_org @googlecloud This is an understandable stance, but this is also not the only way. "Stop badness" is not friction, while "slow down goodness" is NOT an inherent must.

• 
  మాయ 𝕏🚩 (@mayatweetz) reported 39 minutes ago

  @iamankitpande Though you are probably wrong here as you did not read in detailed and assumed it will be similar to other subscriptions where once payment stops service stops, this is not the right way @googlecloud , this is incorrect, this takes the trust away that everyone has on Google.

• 
  PropIntel (@PropIntelHQ) reported 45 minutes ago

  @MLBStats @MLB @googlecloud He’s a problem..

• 
  Cihat Kaya (@cihatkaya) reported 45 minutes ago

  @googlecloud While the taxonomy is helpful, I find the lines blurring more rapidly than these definitions suggest. The "learning capabilities" of a well-trained bot can often mimic an agent's autonomy, especially within a narrow domain. Where do you draw the practical distinction for an end-user who just wants a problem solved?

• 
  Yoel Samuel Castillo Castillo (@AstroYoel) reported 46 minutes ago

  @googlecloud Okey but, there was a time I have an account closed, because I submit a “ilegal” software to my drive account. So, imagine I am doing some experiment with a tons of personal data and “ilegal” cybersecurity software, can I choose to have my data fully blind to Google’s servers? For example, my personals notes: if I run GEMINI CLI, and of course those notes need to be process by a server, but, if 1 note contain any material that it’s bad for the Google Terms and Conditions, can i receive a warning and not a Closed Account immediately?

• 
  MR.LE (@MR11LE) reported 47 minutes ago

  Day 5: Reached a new low. Agent Preethi promised a definitive update within 2 hours. It’s been 20+ hours. Absolute silence. @GoogleCloud support is a black hole where business productivity goes to die. No accountability, just broken scripts. #CloudFailure #google

• 
  Mehmet Göksu (@UtariD86) reported 54 minutes ago

  @googlecloud @GoogleCloudTech Our project has been suspended since March 17th. We have submitted 2 appeals with no response for 14+ days. This is a legitimate development environment for our SaaS projects and we are facing a major business disruption. Please help us.

• 
  Silence (@SilenceNft) reported 56 minutes ago

  Hey @GoogleCloud @GoogleCloud_IT @GCPcloud, my account has been blocked since April 2nd. I provided all docs for Case ID 442682420133, but I've been ignored for over a week. My business is completely halted! Please help. #GoogleCloud #GCP #Support

• 
  chris.eth (@undefinedza) reported 58 minutes ago

  hey @googlecloud your "Payment method" screen in the billing console is currently broken, please fix it!

• 
  Xilu (@hang_yulin) reported 59 minutes ago

  @GoogleCloud My account is stuck in a verification loop after a successful $10.00 charge on Mar 15. The automated system keeps rejecting my valid documents. I can't reach human support because I'm on a free trial. This is very frustrating for a student. #GoogleCloud #GCP