Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 2
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Westerville, OH 1
South Salem, NY 1
Fargo, ND 1
Dania Beach, FL 1
Tinley Park, IL 1
London, England 1
Marblehead, MA 1
Jacksonville Beach, FL 1
Troy, MI 1
Grebenstein, Hessen 1
Richlands, VA 1
Salem, MA 1
Philadelphia, PA 1
Manchester, NH 1
Saskatoon, SK 1
Miami, FL 1
Lancaster, SC 1
Phoenix, AZ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • SinaBahram Sina Bahram (@SinaBahram) reported

    @GoogleNest I'm having a bad onboarding. Setting up both fire alarms and a doorbell, and your app is totally useless on iPhone. The website gets me further but forces me to drag a pin on an inaccessible Google Map. So, blind folks simply can't set up Nest, full stop? #a11y

  • mwhelchel7 Matthew⚾️⚡ (@mwhelchel7) reported

    Hey @googlenest I need help.

  • 100LLtwink sick and twisted... (@100LLtwink) reported

    @googlenest help?

  • ChrisHa91412591 NonoSquare (@ChrisHa91412591) reported

    @googlenesthelp I have just purchased a nest speaker, when playing music there is a slight crackle / interference that is picked up intermittently and it seems in forum that this is a very common problem ... any way to resolve please ?

  • CurrentlyVince Vincent Aurelio (@CurrentlyVince) reported

    @dsilverman @googlenest My power usage graph looked like a side-profile of a volcano -- a huge mountain with a crater where the power outage happened.

  • devidicus Devidicus (@devidicus) reported

    @googlenesthelp Hi, this is what I tried earlier. I haven’t changed anything on my WiFi network for ages and the protects have been working fine for a few years now so why all of a sudden are they all offline?

  • moogal moogal 💙 (@moogal) reported

    @googlenesthelp Ah, this is ringing bells. I have a sneaking suspicion this is going to end up being one of those situations where having a Google Workplace account as my main Google account ends up not working with Nest devices for some insane reason.

  • JohnBGoode1960 JohnCameron (@JohnBGoode1960) reported

    @googlenest Why do you make it so difficult to contact you? Do you have things to hide? I have a question or two about the 2nd gen Nest Protects. But help nowhere to be found and yet you’re so very clever tracing & using me & my data.

  • MarianBaylor Marian (@MarianBaylor) reported

    @googlenesthelp hi there still await my replacement device as it has been over 5 months. Last email I received on feb 22. And still@no device replacement for defective google learning nest. ##pls pls advise. #help

  • nixternal Rich Johnson (@nixternal) reported

    OK, my @googlenest Home Hub, is acting super weird today. It is either going bad or it knows I have allergies & everytime I cough it activates like I hey googled it. Need to see if there are some tweaks or something to clear this thing up. It is has done it for 4 coughs so far :D

  • JeffWisecup Jeff Wisecup (@JeffWisecup) reported

    @googlenesthelp my nest thermostat stopped working. Please help. It doesn’t recognize any WiFi.

  • diamondg34 Reca (@diamondg34) reported

    @googlenest What’s up with the doorbell camera going offline so much? Are you all working on the problem?

  • zapata_36 •傑夫• (@zapata_36) reported

    Are you aware the 'weather service' is down @madebygoogle? My Assistant @googlenest devices currently have no idea what the weather is outside, and at best, simply read a Wikipedia entry about the history of weather forecasting. @Google

  • avillax2 Armando Villa (@avillax2) reported

    @googlenesthelp HELP!! my nest thermostat will not connect to any wifi. I’ve done all the online troubleshooting and still no luck. My nest thermostat is only 6 months old!

  • the_gris Andrew Griswold (@the_gris) reported

    @Schell @googlenest You poor poor soul. 🥲

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