Google Nest Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John (@TheKramalan) reported 3 minutes ago

  @sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!

• 
  🐐 (@MultigunFun) reported 7 minutes ago

  @zerohedge @googlenest @Google maybe all your federal offenses trying to hack it triggered a shut down

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  lepxii stands for: Λ{ε * π} = ξ × ι (@lepxii) reported 7 minutes ago

  @zerohedge @googlenest @Google Well, it could've been all of these login attempts and 2FA requests.

• 
  Pri (@PrinkeetD) reported 9 minutes ago

  @googlenesthelp hi team, my nest is working but it is not connecting to wifi. I tried all troubleshooting steps mentioned on your website but it is not working. Can you please help? Everything was working fine but suddenly wifi not disconnected and my nest app shows offline.

• 
  brn (@Von_der_Land) reported 14 minutes ago

  **** you @googlenest Your hardware continues to be a piece of something less than **** that it makes actual **** more valuable. I am going to keep Posting the same thing everyday and time this piece of **** breaks down for no reason.

• 
  Kevin (@McNamara_Group) reported 16 minutes ago

  @googlenest @madebygoogle Subject: URGENT ESCALATION: $650 Nest Hardware Unusable / Account Locked After Church Vandalism To Google Nest Support / Escalation Team: I am writing to urgently escalate a situation that has rendered $650 worth of brand-new Google Nest cameras completely useless due to an automated account lockout loop. Recently, our local church was vandalized. I have been a loyal Google user for years and personally promised our pastor that Google’s ecosystem was reliable and spectacular. Based on my recommendation, we purchased four new Google Nest cameras to secure the building. Here is the exact timeline of what has happened: I set up a new dedicated Gmail account specifically to manage the church's new security system. I successfully set up all 4 new Nest cameras on that account using my mobile phone. Everything worked perfectly on my device. I then gave the email and password to our pastor so he could log in and monitor the system from his end. Instead of letting him log in, Google’s automated security randomly locked the account and sent an email demanding an explanation for why the account was created. I provided the full explanation, and the account was officially "restored" 2 days later. The Current Issue: Despite the account being restored, the system is STILL blocking any login attempts from the pastor's devices or any computer. It continuously throws an "unrecognized device" error, even with the correct password and recovery information on file. Because of this endless security loop, we cannot hand over the account to the church. Right now, these four cameras are essentially $650 dead sticks. We cannot monitor our recently vandalized church. I understand Google has automated security measures, but I need a human being to look at this account, lift the device lock, and allow us to actually use the hardware we purchased. I need this escalated to someone who can resolve this immediately.

• 
  Ellen Berlin✌🏼🦞✡️🌍☀️⚾️🇺🇸 (@ellenberlin) reported 17 minutes ago

  @googlenest could you make it any harder to remove a NEST from an account!?? Pls help! 🙏

• 
  John (@TheKramalan) reported 19 minutes ago

  @sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!

• 
  John (@TheKramalan) reported 20 minutes ago

  @sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!

• 
  Vicki Russell (@VickiRussell62) reported 21 minutes ago

  Hey @AmazonAustralia I purchased a Google Nest and I have been sent a European plug. It will not work in an Australia and your site is not allowing me to replace it. Your chat bot did not help either. How do I get this exchanged so I can use it? @googlenesthelp

• 
  The nasty riff, but slower. 🇵🇸 🇱🇧 (@nastyriff) reported 27 minutes ago

  @JeffDean Bro, I just want my @googlenest speaker to stop saying "Sorry, I don't understand". You broke it. Fix it. Get Gemini on that. And play the damn song I ask for, not a remix radio station.

• 
  brn (@Von_der_Land) reported 28 minutes ago

  **** you @googlenest your hardware is nothing but less than a piece of ****.

• 
  ****** 🎿⛷️🥅🏒🟦 (@shorn2222) reported 32 minutes ago

  @googlenest what is going on? I can’t login

• 
  Kyle Field (@mrkylefield) reported 32 minutes ago from Montalvo, California

  I can't wait until somebody replaces the garbage Google puts on its nest devices with @xai's @grok. It's frustrating having @googlenest hardware in the house when it's effectively useless for anything other than playing music and playing a slideshow of my photos.

• 
  Nathan Warnick 🎦 (@DH5tv) reported 34 minutes ago from City of Hazel Park, Michigan

  @googlenesthelp Working fine in the garbage Google home app, outage seems to be on your end