Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
London, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • JanelleFennec Janelle Fennec (@JanelleFennec) reported

    @googlenest @madebygoogle Got your email about dropping support for nest secure today. Will be switching to a company not associated with google, ring or simply safe. You ruined nest and will probably ruin ADT. Way to waste your consumers investment and **** on the environment in the process.

  • craigkendall Craig Kendall (@craigkendall) reported

    Notified by @googlenest they won't support Dropcam after 4/8/2024 and offering a 50% coupon for non Nest service subscribers to replace. First @madebygoogle you have to resolve the issue that @GoogleWorkspace email accounts won't work with any newer Nest products. #stilldumb

  • DeltaAlphaEcho Damian Edwards (@DeltaAlphaEcho) reported

    @googlenesthelp Yet again these headphones are proving utter garbage. So disappointed

  • oliu321 Ou Liu (@oliu321) reported

    @googlenesthelp Yes, I still need help, but Twitter don't let me send DM at this moment, can you please take a look at that issue and have someone contact me? It was reported over the weekend and I had to ping you 2 times during the week already, no one updated me, I have to contact your support

  • JeremeySmith J (@JeremeySmith) reported

    @googlenesthelp Hi. This issue seemed to have fried my old hvac unit so now I’m in the process of replacing it 😑😭

  • RyanClarke93 Ryan Clarke (@RyanClarke93) reported

    @ring just had a poor customer service experience. My ring doorbell has become faulty and been told by staff that some devices last longer then others so just buy a new. Not the helpful experience I expected 🙈😭 #googlenest

  • JonBloom19 Jon Bloom (@JonBloom19) reported

    @googlenesthelp I can no longer stream BBC radio Stations in the UK. Responds I cannot do that. What is the fix?

  • ItzKzubair Zubairk (@ItzKzubair) reported

    @googlenesthelp my phone was stolen i forgot my password now i am not recovering my email please help me

  • Juggy1388 Juggy S (@Juggy1388) reported

    @googlenesthelp Hi there. Thanks for checking in. Had to resort to turning the boiler off last night as the heating was not turning off, either from the app nor thermostat. Could this be a set up issue? Is the heatlink not communicating between boiler and thermostat?

  • RKF Ryan Freeman 🇨🇦⚾ (@RKF) reported from The Beaches, Ontario

    Bought my first #Dropcam in 2014 (maybe earlier?). It's still running, and has been enduring Toronto weather in a 3rd party enclosure all that time. The @googlenest Cam Outdoor purchased at the end of 2016 is dead. I understand why @googlenest is shutting down the old Dropcams,…

  • NetEngMike Mike Bolitho 📶🏜️ (@NetEngMike) reported

    @HypergeekWiFi @googlenest Such is the problem with M&A. It really does suck though, especially if you got in late.

  • AllOutHappy Shelley Cobb (@AllOutHappy) reported

    @googlenest I need help with my WiFi on my google nest thermostat. It says WiFi is out I have tried several times to get it back on. I can’t find my router. I have reset my router still won’t connect.

  • mcartwright571 Mick Cartwright (@mcartwright571) reported

    @googlenesthelp Have been 5 days now without BBC sounds ie. radio two and local radio stations. Today Monday 10th. Cannot get other radio stations either, like, Greatest Hits radio and no others. Nottingham area, how much longer do we expect to wait for a fix??

  • GeekNews Todd Cochrane (@GeekNews) reported

    So @googlenest is killing off older cameras next year! These were expensive when they were introduced. Looks like I will be throwing them in the trash and using @WyzeCam from here on out! Superior camera, great price and reasonable media storage feeds!

  • emflavin Ed Flavin (@emflavin) reported

    @googlenest I think I need to move away from Google nest all together. Continue to make bad decisions that only impact customers negatively and cost us a lot of money. #idiots

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