Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chepstow, Wales | 1 |
| Lincoln, NE | 1 |
| Tequisquiapan, QUE | 1 |
| Rödermark, Hessen | 1 |
| Katy, TX | 1 |
| Ashburn, VA | 1 |
| Lisbon, Distrito de Lisboa | 1 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| London, England | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
| Westport, CT | 1 |
| Salisbury, England | 1 |
| Laurel, MD | 1 |
| Gateshead, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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GrantAustin.eth
(@TheGrantAustin) reported
It is amazing to see how the @googlenest cameras stop recording even though someone is in the frame still. Love having incomplete videos that doesn’t help me solve my issues.
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BRANDON
(@BdotMARTIN) reported
Its so much **** I wanna get for my new place, starting with the @googlenest Thermostat & Doorbell. Hmmmm these would actually be nice birthday/house warming gifts.
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Luther Gamble
(@macklin_way) reported
Is it me, or is the @googlenest app terrible and unreliable
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melaniemorgann
(@melaniemorgann) reported
@googlenest has the absolute, most terrible scheduling system. It has the least user friendly design I have ever used. Hands down, period. I could not say worse things about it. 0 out of 5 stars.
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Lorrie Meyer
(@lorriemeyer) reported
@4MileRunCapital @googlenesthelp I did what you did and it worked for a while but one of my thermostats went offline again. Has your problem been fixed?
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NM
(@naresham) reported
@madebygoogle @Google @googlenest I have used Chromecast 3 on Mobile Hotspot for a year or more and it has always worked fine. The problem with this Chromecast-2 is only because it says "This Chromecast was manufactured for a different country & may not be compatible with your Wi-Fi"... Why??
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.
(@jakefentonaz) reported
@googlenesthelp Yes they are offline I’m the next app. They keep connecting and disconnecting to the network. I’ve reset my wife and turned off and turned on every device in the home
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Cow Camel
(@CowCamel) reported
@googlenest Issue with humidity accuracy on your Nest thermostat . It’s been this way since purchase . Bought several $5 hygrometers that are WAY more accurate than your $$$$ thermostat. Attend to your customers.
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Dan The Man
(@danism28) reported
@southplank @ABMMikeMendes @googlenesthelp Same issue here. I rebooted the hubs and I get the same error message that "Nest services are unavailable". Works fine on the app. Internet and wireless network is working fine.
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This Is Us Now
(@thisisusnow18) reported
@googlenesthelp my thermostat stop working for some reason it is not connecting to wifi or can't find any networks I have reset the device and reset my modem and I'm not having any luck please help
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Chad Schmidt
(@chadschmidtyy) reported
@googlenesthelp This has been happening for roughly 2-3 days. The same problem still persists. I have a Nest Pro, model A0013.
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Michael Mendes
(@ABMMikeMendes) reported
@googlenesthelp To best specific, the error message we get is "sorry, it looks like nest is unavailable right now".
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Milad
(@MiladDarvishi1) reported
@googlenest can you get your productive colleagues to help me with my issue. It has been a month. And the outcome of that has been only you getting 200 dollars from me for nothing. In general, the customer service seems to be acting worst compared to Amazon and Apple.
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Milad
(@MiladDarvishi1) reported
@googlenesthelp Unfortunately, it is all false promises, sending refurbished and faulty nests and charging money for that. It has been a long time that my issue has not been addressed. I expected google should have been better.
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.
(@jakefentonaz) reported
@googlenesthelp hi there. All my nest devices stopped working at the same time. Doorbell, camera and thermostat. Check and rechecked the WiFi and it’s fine. Can you help?
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