Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

Less
More

google-nest Hero Image

Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Gateshead, England 1
London, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • truebe Dr. Melon Musket (@truebe) reported

    @googlenesthelp What I do need help with is figuring out why my nest security system hasn’t had cellular backup for the past few weeks, thanks!

  • DanTolgyesi Daniel Tolgyesi (@DanTolgyesi) reported

    @pdblythe @googlenesthelp I just did a Google lens search of my nest display which has the displays the same image as yours and this post came up. Did you manage to find a solution, I have the same issue?

  • Joel_NZ Joel J (@Joel_NZ) reported

    @googlenest how do I apply for a refund of my nest cams and subs? Unacceptable. **** software. Very unhappy customer. I spend over $100 per month with you. 2/2

  • ramcint Ryan Mcintyre (@ramcint) reported

    @googlenesthelp Yeah it came back up eventually. But the issue was the best service viewer. Both the app and web viewer were not accessible for 30 mins. Cameras were still working and recording. Can we just build nest controls into the google home app? The nest app is terrible!

  • dorcas171 gabby4life (@dorcas171) reported

    @Google @googlenest my nest broke down and doesn’t pick up Wi-Fi. Replacement ordered 10 days ago from rep.still not received.says I have to CONFIRM the request via email as well as talk to rep I confirmed. Now I wait another week for replacement. Long winded scripts from the

  • itzbadboiiii Mohit ♠️ (@itzbadboiiii) reported

    @googlenesthelp Hello Google team, Sir please help me because sir i am unable to access my google account because sir i forgot account password and sir i also try to recovery my google account, i also got OTP on my ragisterd mobile number but unfortunately...

  • truebe Dr. Melon Musket (@truebe) reported

    @googlenesthelp It’s been like this for almost four years, I’d have to go and edit the schedule manually every few weeks. I’m no longer using the Nest thermostat, so you don’t need to help me.

  • johnasanchezjr Bat-Flip (@johnasanchezjr) reported

    @googlenest Hi! I keep getting an error message that my Doorbell Battery camera is not mounted. I don't know what I'm doing wrong. Help! 😖

  • theironsh3ph3rd TheIronShepherd (@theironsh3ph3rd) reported

    @googlenesthelp are servers down?

  • mopegdan Rocker (@mopegdan) reported

    The worst thing @googlenest did was force you to use the home app for any new cameras. The nest app is great works fine great replay time lapse of events. The nest cameras on the Google home app is an absolute disaster and with every home app update nothing is done to address it

  • purpleparrotuk Purpleparrotuk (@purpleparrotuk) reported

    @googlenesthelp @bodywisemum It’s the same problem I have. You have opened a case with me but nothing seems to be happening. So this is a known problem

  • Specneedsmom4 Sherri 👻TWDFan4Ever👻 (@Specneedsmom4) reported

    @quickdropz618 @googlenest I thought it was maybe just an issue specific to the device I was using, until I checked the other one. Hope it doesn't last too long. My chronic pain issues are flared up today, so being able to have access to the app is helpful on those days.

  • josh_rudnick Joshua Rudnick (@josh_rudnick) reported

    @googlenesthelp Looks like my Nest cams are down again.

  • CantF1ndMySock JR (@CantF1ndMySock) reported

    @madebygoogle @googlenest @googlenesthelp nest up not letting me past the login screen. I really don’t want to get up to go to the thermostat. Ughh

  • bodywisemum bodywisemum (@bodywisemum) reported

    @googlenesthelp Like I already said - it’s been a few weeks. I’ve tried it on the iPad too. Same thing. Works for a couple mins and then the spinning circle. I’ve uninstalled and reinstalled the app. Same issue

Map Check Current Status