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Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Blain, Pays de la Loire 1
Paris, Île-de-France 3
Sale, England 1
Veneux-les-Sablons, Île-de-France 1
Rennes, Brittany 2
London, England 1
Évry, Île-de-France 1
Lyon, Auvergne-Rhône-Alpes 1
Roissy-en-Brie, Île-de-France 1
Murcia, Murcia 1
Le Cellier, Pays de la Loire 1
Bogotá, Bogota D.C. 1
Creston, BC 1
Gennevilliers, Île-de-France 1
Nantes, Pays de la Loire 1
Castres, Occitanie 1
New Delhi, NCT 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • guptab02
    abhishek gupta (@guptab02) reported

    @googlenest it is really sad to see.. Google doesn't provide any support for damaged nest devices after warranty period.. And there are no stores as well who can look and fix it..

  • djquadrillion
    quad (@djquadrillion) reported

    @googlenesthelp @looplunchrun The dashboard says everything is fine but users here are reporting outages and on down detector… why is the page saying all is good when it’s clear that isn’t the case?

  • UseCBApp
    ContractBuddyApp (@UseCBApp) reported

    @googlenest @madebygoogle warnings every night despite "Nightly Promise" being OFF. You have broken my ecosystem. I need a full prorated refund for my 7 units immediately so I can switch to a supported UK brand. #NestProtect

  • kamyar1389
    K. A. (@kamyar1389) reported

    @googlenesthelp @SmithCLC have issue with my thermostat, not connecting to wifi, I've reboot the modem, reset the wifi on my nest device, still can not find the wifi to connect. Any idea how ro fix the issue?

  • whiskey__wayne
    Wayne (@whiskey__wayne) reported

    @zerohedge @googlenest @Google Dude, you have 2.5 million followers and you posted about this **** publicly, notifying everyone of your activity. Doing everything for clout.

  • JOHNNYJET3
    JOHNNYJET🇺🇸 (@JOHNNYJET3) reported

    @brian1222333 @Google @googlenest I second this. It's like they have the interns coding. Very annoyed at how crap and slow the move from nest has been.

  • DbeanB51341
    Green 6382 (@DbeanB51341) reported

    @zerohedge @googlenest @Google Why did you ask the ******* FBI for help genius?

  • rsnijders
    Raymond Snijders (@rsnijders) reported

    @googlenesthelp Resetting the Nest Mini (unplugging/plug back in) does fix the problem temporarely but somehow the Nest Mini or the Tunein app fetches new and wrong geodata location info and it refuses a new radio session for Dutch stations like Radio 10 and Radio Veronica. Will DM tomorrow.

  • robbierooms
    Robert Chambers (@robbierooms) reported

    @googlenesthelp @JuliaYetter I’m having a similar issue, please help?

  • Von_der_Land
    brn (@Von_der_Land) reported

    **** you @googlenest your hardware is nothing but less than a piece of ****.

  • mikeroche
    Packetologist (@mikeroche) reported

    @googlenesthelp The First Alert SC5 alarms are an utter piece of **** compared to the original Google Nest Smoke/CO2 alarms.

  • MirBHw
    Miriam Hale (@MirBHw) reported

    @googlenest app is not working since 2am

  • 2ThinAir
    Rocky Mountain Air (@2ThinAir) reported

    @WAServers @JackPosobiec @googlenest Many cameras have internal memory to store footage in the event of slow wifi or wifi outage. I'm sure Nest tells people this in their terms and conditions which no one ever reads.

  • L354UV4G3
    54V4G3 (@L354UV4G3) reported

    @googlenesthelp fix the Nest app! I heavily rely on my Nest cams daily. I do not want the Google Home app.

  • AngelOf1764
    Angel (@AngelOf1764) reported

    @Gardyloo_Alert Every man should have a camera facing their door and living area, not wifi but micro sd or usb thumb drive to protect themselves from bad people like this woman. **** like @googlenest from @Google goes to from cloud and they use it for their ai and spying on you, the evil cloud

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