Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 2
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Westerville, OH 1
South Salem, NY 1
Fargo, ND 1
Dania Beach, FL 1
Tinley Park, IL 1
London, England 1
Marblehead, MA 1
Jacksonville Beach, FL 1
Troy, MI 1
Grebenstein, Hessen 1
Richlands, VA 1
Salem, MA 1
Philadelphia, PA 1
Manchester, NH 1
Saskatoon, SK 1
Miami, FL 1
Lancaster, SC 1
Phoenix, AZ 1
Franklin, TN 1
Brentwood, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexStedman13 Alex Stedman (@AlexStedman13) reported

    @googlenesthelp my thermostat has bricked after a power cut yesterday. Screen stuck showing Nest icon. Support call missed d/t phone blocking unknown numbers #help

  • CalebAllen9 Black Bill Nye (@CalebAllen9) reported

    @googlenesthelp This thermostat has been working fine for 12 months this weekend this problem just popped up. The router is upstairs and the thermostat is downstairs.

  • proletaariat ProletAAr!at (@proletaariat) reported

    Stay away from murderous @googlenest thermostats. If you can't afford or won't pay their subscription fee. You will wake up multiple times a night during record heat due to the dial turning to 80°. It sadly came with the house, gonna rip this **** out and get a dumb thermostat.

  • andiamo944 Aleem Kanji (@andiamo944) reported

    @RyneHager Maddening. @madebygoogle and @googlenest need to fix this…

  • sydneyaryn__ 🌸Sydney Aryn🌸 (@sydneyaryn__) reported

    As if it hasn't been a bad enough 24 hours, apparently my @googlenest had a stroke while I was gone bc it's currently 86° in my apartment and doesn't wanna go down

  • Greyo1970 Phil Grey (@Greyo1970) reported

    @MartinSLewis Worth investing in googlehome @googlenest to help control the appliances, heating etc. in your home. Set it up to charge devices etc. at the cheapest time of the day or to just knock a few degrees off your heating.

  • Missing_Metric Stu Vosler (@Missing_Metric) reported

    @googlenesthelp Nest won't connect to internet despite going through Nest troubleshooting steps and router reboot. Everything is connected except Nest, which can't even pickup any available networks.Not a power issue. Help!?!

  • Case_Crave Casey Cravens (@Case_Crave) reported

    @googlenesthelp my Nest thermostat all of a sudden disconnected from wiffi and doesn't show any available wifi connections. Please help. I've already tried all the trouble shooting steps and tried a factory reset

  • jevonwebster J Webster CFP CKA MBA (@jevonwebster) reported

    @googlenesthelp my Nest thermostat all of a sudden disconnected from wiffi and doesn't show any available wifi connections. Please help. I've already tried all the trouble shooting steps.

  • SuneKuntz Sune H. Kuntz (@SuneKuntz) reported

    @googlenesthelp It started yesterday. I tried leaving it powered off during the night to see if that would help. It is directly plugged into the wall outlet using its original power outlet.

  • NelsonTouchett Nelson (@NelsonTouchett) reported

    Has anyone set up other thermostats to a Honeywell prestige system with zones? @Resideo says that they are unable to help customers connect their own thermostats to their own system so need to find alternatives.@googlenest @ecobee

  • old_moaner Old moaner (@old_moaner) reported

    @googlenesthelp Yeah I’ve put the problem on there but you ain’t engaging with me. I can’t send you a message and then wait an hour for you to reply

  • SarahWalkerRoom Sarah Walker (She/Her) (@SarahWalkerRoom) reported

    @googlenest Hear me out, An Integration with top property management services such as @AppFolio or @RentCafecom where it will auto generate a maintenance ticket when a new air filter is needed. Could also be expanded to problems detected with the HVAC system.

  • cindypeel1257 cynthia 57 (@cindypeel1257) reported

    Pretty bad when a @googlenest doorbell does a better job than @ADTSecurityPA that you pay hundreds of dollars a month for 😢 guess once my contract is up I am going all @googlenest

  • IAmClerval Clerval Fokle (@IAmClerval) reported

    @googlenesthelp Having issues with wifi routers. Devices show offline; unable to connect. Used to happen intermittently. Constantly happening for the past 3 days! Help!!

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