Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Tampa, FL 1
Escondido, CA 1
Chepstow, Wales 1
Lincoln, NE 1
Tequisquiapan, QUE 1
Rödermark, Hessen 1
Katy, TX 1
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
London, England 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • UmeniynoraDaII Onyeoma 👑 #ENDSARS (@UmeniynoraDaII) reported

    Why does Nest automatically turn my A/C up when I set it to like 68? Like after two hours without me knowing it’s at 73 . ******** is wrong with y’all @googlenesthelp

  • JohnConners John Conners (@JohnConners) reported

    @googlenesthelp I’ve got a 2nd gen Nest thermostat (U.K.) that is no longer able to see any wifi networks. Tried all the troubleshooting steps (including personal hotspot on my iPhone which the Nest couldn’t see). There’s no error, it just can’t see any wifi networks. Any ideas?

  • Kinetti_Spgetti Yvette Groves (@Kinetti_Spgetti) reported

    @googlenesthelp My Nest thermostat is stuck in a loop now. It has not been able to connect to WiFi for weeks. Reset thermostat, now it is in constant loop of trying to find WiFi. Was abruptly disconnected from help call, it's getting hot, help!

  • VoiceofPlaban Plaban (@VoiceofPlaban) reported

    @googlenesthelp The nest point is a pulsing white. It’s not a new set up. I was actually using it for almost two months and this problem recently occurred

  • MsMikkiNikki Mia Nicole Cary (@MsMikkiNikki) reported

    @googlenesthelp HELP! I bought 2 Learning Nest Thermostats 4 months ago and had them installed by a licensed HVAC professional. One has NEVER connected to the WiFi. We have done ALL OF THE THINGS to troubleshoot. Reset. Restart. Bought WiFi extenders.

  • JewelMundt Jewel Mundt (@JewelMundt) reported

    @googlenesthelp my doorbell just randomly rang, nobody touched it. And—now I cant log in to the nest app. It just keeps taking me in a loop where it tells me to sign in with google, I sign in, click allow, and it puts me back on the Home Screen to sign into google again… help!!

  • LikkEric likk eric (@LikkEric) reported

    @ReynaldAdolphe @googlenesthelp Yeah seek help from global tech100 on instagram He’s reliable

  • Buginian Highest Grades (@Buginian) reported

    At this point I may just have to stop using routines on Google Nest coz I can't deal with this "I don't understand" error message every other time. It sucks big time. Fix this @googlenesthelp

  • SparkGoddess Andromedia (@SparkGoddess) reported

    @googlenest @googlenesthelp It sucks that you pushed everyone off of Play music to YouTube Music but I still can't play my playlists on YouTube music through my nest devices. Never had an issue on Play Music. #fixIt

  • MohammadShahzad Shahzad (@MohammadShahzad) reported

    @situationsarah @googlenest @googlenesthelp I brought google mini from Canada and had the same issue. I don’t remember exactly how I fixed it though think it was done through your google home app. Now it’s working perfectly in Islamabad

  • cap_george George Cap (@cap_george) reported

    @googlenesthelp Did all that. Still not working.

  • CTTrammell Christine Tramm (@CTTrammell) reported

    @googlenesthelp I’ve done all router resets, even had att come out, still lost wifi connection HELP

  • jsano19 JSano19 (@jsano19) reported

    @googlenesthelp my nest went offline 2 days ago and is unable to find any wireless networks anymore. I have multiple other wireless devices connected fine, have rebooted and factory reset the Nest Thermostat with same results. What can I do to remedy this?

  • CarpeDeezTweets Rye Guy Carpe (@CarpeDeezTweets) reported

    @googlenest @googlenesthelp . Why does one of my Cameras decide it doesn't want to be connected. I've problem shot everywhich way.

  • ComputerCellar The Computer Cellar 😷 (@ComputerCellar) reported

    Got home to discover the @googlenest x Yale lock is offline - and has been since the middle of the night. Why no notification that it went offline? Also nothing I do seems to resolve it, so I'm probably going to have to go through the ridiculous factory reset process again.

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