Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • HuskinesisTTV Huskinesis🍂🌿✨ (@HuskinesisTTV) reported

    @googlenest None at all and it happens all the time i remember i glitch like this i believe it was feb 2018

  • stuartpowers48 Powers87 (@stuartpowers48) reported

    @googlenest It’s about 8 ft. I have had 0 issue for over a year then last 6 months it’s terrible. Constantly going down and offline multiple to all cams. I have 3

  • hesselbom Staffan Hesselbom (@hesselbom) reported

    @googlenest I don't own one since I haven't seen any positive reviews of it, that's the problem. Make a better sounding one that beat Sonos in sound and I will switch. Oh, and bring back Google Play Music, since YT Music sucks :) It's hard to be a Google fan when you want good music service.

  • hesselbom Staffan Hesselbom (@hesselbom) reported

    A bit disapointed on @googlenest Audio since it seems kind of bad sound wise. Wanted to change to a new system since @Sonos has gotten really, really crappy lately. One of my biggest misstakes to buy. Need a new solution for my music at home.

  • alex_diblasi Di Blah Cee (@alex_diblasi) reported

    @googlenesthelp Hello! My nest thermostat cannot find or connect to my wifi network. Troubleshoot help? Thank you

  • stuartpowers48 Powers87 (@stuartpowers48) reported

    @googlenest It’s down again today. I pay a monthly subscription. I@need some credit. This is ridiculous

  • clogicca Steven (@clogicca) reported

    @googlenest [Boop from google nest mini] there is a reminder for Steven .. hey google what's the reminder? .. you have no notifications 🙄👎🙃 wtf did you guys do? another couple of updates and maybe it will be useful eh, lol

  • sylk sylk (@sylk) reported

    @googlenest So maybe eventually but I wasn't going to ping the help desk until I finished the standard recommendation list. :)

  • HuskinesisTTV Huskinesis🍂🌿✨ (@HuskinesisTTV) reported

    @googlenest Yes this has all been done i don't know if it's just me or if others too have this issue? All i know is it's a little frustrating having to reset the device everytime it goes down because the app fails to connect to it.

  • bashir_andrei Andrey Bashirov (@bashir_andrei) reported

    @NBCTheVoice @googlenest People of the world. I'm asking for help, my son Artem needs urgent heart surgery. He has a heart defect. There's less and less time left. If you can help, go to my profile information there. I beg you on your knees, help save your son

  • ZweihanderRPG DANIEL D. FOX (@ZweihanderRPG) reported

    @googlenesthelp We use Nest cameras for our front door, and our two children's rooms as a baby monitor. Our two Nest cameras have been down, but our Nest doorbell is working again. Was this a firmware error? Please help me understand what happened. We haven't changed our wireless.

  • Dave39972 Dave3997 (@Dave39972) reported

    @googlenesthelp Samsung S9 suddenly can't save clips to phone on Nest app. I installed Nest app from APK from September and it resolved the problem. Reinstalled latest app and problem returned.

  • mntnbikerbw bill williams (@mntnbikerbw) reported

    @googlenesthelp Rebooted internet first, then doorbell. Still not working. I will try the factory reset when I get home.

  • michaelkenway Kenway (@michaelkenway) reported

    @googlenest your online forms not working

  • RomansProp Chris Orr (@RomansProp) reported

    @McCulloch1928 @googlenesthelp I am having the same issue here. In the US and have reinstalled the app as well

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