Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Laurel, MD | 1 |
| Gateshead, England | 1 |
| London, England | 1 |
| Tonawanda, NY | 1 |
| Roberts, WI | 1 |
| Denver, CO | 1 |
| Stratford, ON | 1 |
| Inkster, MI | 1 |
| Edmonton, AB | 1 |
| Kirkland, WA | 1 |
| Peoria, AZ | 1 |
| Anchorage, AK | 1 |
| Seattle, WA | 1 |
| Havertown, PA | 1 |
| Montalvo, CA | 1 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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CB1967
(@BrentMacDonald8) reported
@googlenesthelp I have posted, and subsequently watched dozens join discussion, in Nest Support forum about W5 error on Learning Thermostats. Why is Google ignoring this or providing stock response that doesn’t work??
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sarah moncrieff
(@sarah_et_al) reported
@googlenesthelp @re_reech Same problem for a week with all BBC radio stations, but only on nest wifi point. Other two speakers (JBL portable and nest mini) will play BBC radio. Have re-set the point and also main nest router. I noticed before this happened BBC radio was getting slow to start after request
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Marcus ******
(@marcusdiddle) reported
@googlenesthelp App is up to date (v2.44.105) on an iPhone 12 Pro Max on iOS 15.0.2 (also up to date). Also seeing other users reporting the same issue on Reddit. So I’m not alone!
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John Mooren
(@johmoo) reported
@googlenesthelp plumber has investigated issue with heating and concluded our 3rd gen Nest thermostat is at fault. What is guarantee on them? Stopped working all of a sudden.
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Major
(@BrightwellMajor) reported
In a past life i was an assistant manager Home Sales @BestBuy so please take note when I say the @Google @googlenest is by FAR THE WORST PRDODUCT I've purchased/owned in the last decade. I feel like it's ran by the same AI as in Portal. The cake is a lie, and so is this product.
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Brian Feagley
(@brianfeagley) reported
@googlenest your new cameras and app our awful. The nest app works MUCH better then google home. Slow loading times, new camera only works on home and not nest like the rest of my cameras. And forget the history, just spins. Lord help me if I ever need to see the history. #google
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Trevor Christensen
(@ChainAttackTrev) reported
@googlenesthelp I just noticed it today because I turned my furnace on for the year, I am not sure how long it was an issue before today. No recent changes to WiFi, the Nest thermostat doesn’t see any networks in my neighborhood not just my router.
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DianaSilver
(@dianasophie15) reported
@googlenesthelp It was not heating at all. Furnace wasn’t running. That is part of my problem.
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Richard Holmes
(@Richard14679086) reported
@googlenesthelp Thanks for the response. Yes I’ve tried multiple different sockets and no luck. Same issue. I am using the official charger, yes. Any other ideas? I can see some other users had similar issues?
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Sean Dalgleish
(@DalgleishSean) reported
@googlenesthelp Done that, but unfortunately the issue is present
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Andrew Stephenson
(@BBNcrazy) reported
@googlenesthelp hey, guys I need some help. My Nest Thermostat will not connect to my wifi after almost a year and a half of working just fine. No internet issues, all other devices are great. Can you help?
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dustin. johns.
(@dustinjohns) reported
@googlenesthelp Hello. I have one of the new Battery Nest Cams. At night I get horizontal scrolling lines. Are you able to help?
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NunesAlmondMilkCow
(@almond_cow) reported
@googlenesthelp It has been installed since end of June. Rebooted router and wi-fi. Rebooted nest. Nada. But you know about this issue with nests disconnecting from wi-fi. And I told you I went through all the steps. What gives?
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Richard Doxey
(@DoxeyRichard) reported
@googlenesthelp please can you help with my nest learning thermostat - it has recently lost wifi connection and won’t reconnect! All other devices in the house work, and despite countless resets…. Still nothing 😡
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NICOLA HADDOW
(@NHADDOW4) reported
@googlenesthelp my Nest Thermostat cannot connect to WiFi. Restarted etc and checked WiFi etc everything fine but this won’t connect to my WiFi!!! Help!!! It’s so frustrating, got this to make my life easier but it’s more stressful than the old bog standard programmer 😭😭😭
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