Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Calgary, AB | 2 |
| Anchorage, AK | 1 |
| Seattle, WA | 1 |
| Havertown, PA | 1 |
| Montalvo, CA | 1 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
| Rochester, MI | 1 |
| Didcot, England | 1 |
| Paris, Île-de-France | 1 |
| Doullens, Hauts-de-France | 1 |
| Maynard, MA | 1 |
| Westerville, OH | 1 |
| South Salem, NY | 1 |
| Fargo, ND | 1 |
| Dania Beach, FL | 1 |
| Tinley Park, IL | 1 |
| London, England | 1 |
| Marblehead, MA | 1 |
| Jacksonville Beach, FL | 1 |
| Troy, MI | 1 |
| Grebenstein, Hessen | 1 |
| Richlands, VA | 1 |
| Salem, MA | 1 |
| Philadelphia, PA | 1 |
| Manchester, NH | 1 |
| Saskatoon, SK | 1 |
| Miami, FL | 1 |
| Lancaster, SC | 1 |
| Phoenix, AZ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Woods
(@christopherw) reported
@googlenest Done all of this, multiple times. The problem is with Google defaulting to TuneIn for station selection, with no apparent way to change aggregator service for streaming radio. Without casting to the Nest, how else can I add a station stream so I can request it via voice command?
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Matthew Sanders
(@Matthew58163403) reported
@googlenest because I used to really trust you guys but what happened when you became alphabet? **** the shareholders bro. Consumation over all. No excuses just perform the operations. Or ill need to use dogpile or duckgo... Or better yet @bravebrowser01
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Chris Woods
(@christopherw) reported
Hi @googlenest, whenever I request @radioparadise on my Nest Mini speakers, it tries to play via @tunein - but I only get a looping message saying the station isn't available in my country. This is despite RadioParadise offering free worldwide audio streams. How do I fix this?
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Pete Skomoroch
(@peteskomoroch) reported
@DataJunkie @adamlaiacano @googlenest The cloud dashboard with access to the camera feed and the video recordings is broken in web browsers. Shows blue spinners where the camera feeds should be.
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Rod Dynamite
(@Den_a1d) reported
@googlenesthelp Hello! My Nest Thermostat hasn’t been able to locate a WiFi signal in over 30 days (w5 code). I’ve gone through all logical steps to fix this, is there something else I can do?
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Eric Paul Leue
(@EricPaulLeue) reported
.@googlenest @googlenesthelp 6month old 3rd gen thermostat broken since mid-November. 3 attempts to get a warranty replacement failed because of “problems in the computer system”. Now on hold for 1.5hrs for the third time this week. It’s winter and my house is cold. #Ridiculous
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Devin.
(@dvnmstrs) reported
@googlenest Currently flashing red; however, sometime when experiencing the problem, it'll be white. No changes to the network settings and I just confirmed with my provider that they aren't experiencing any outages.
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Tahia 🥀
(@txhxq) reported
Told my @googlenest to “chup” and that ***** spoke back w an indian accent??? wtf
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Nicolas Avena
(@nicoavena) reported
Hey @googlenest is the #NestAudio humidity proof? I’m looking for a speaker for my bathroom #help
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Evan Lund
(@el141345) reported
@googlenest is the website having issues? I get to the sign in page but after I sign in it starts looping. What's going on?
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Ron Itelman
(@RonItelman) reported
@googlenesthelp I have been told almost daily by Google Nest Support that my issue for a refund is escalated and being looked into by a specialist and someone will get back to me... for several months now... not the best experience. How does one get help?
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Paul Bunyard
(@wildaboutimages) reported
If you are thinking of purchasing @googlenest cameras, DON'T they have the WORST customer support I've ever had, 2 months now since they forced me onto a new Nest Aware plus subscription service and since then the cameras have been missing events ! Absolute joke @googlenesthelp
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sal
(@SalihAli) reported
@googlenest When @googlenest say to DM them for help, and their customer service was worse than their call centre! Broken product broken customer service!
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Pete Skomoroch
(@peteskomoroch) reported
@googlenest What conversation is there to continue? I'm paying for a monthly Nest subscription. The cameras and cloud recording no longer work with no fix available, so I need to get cameras from a different company.
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Emil Karlsson #MakeSolo2Happen
(@warmlander) reported
@thomas_santana7 @googlenest @tweethue Maybe an issue for a lot of us customers?
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