Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Calgary, AB | 2 |
| Montalvo, CA | 1 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
| Rochester, MI | 1 |
| Didcot, England | 1 |
| Paris, Île-de-France | 1 |
| Doullens, Hauts-de-France | 1 |
| Maynard, MA | 1 |
| Westerville, OH | 1 |
| South Salem, NY | 1 |
| Fargo, ND | 1 |
| Dania Beach, FL | 1 |
| Tinley Park, IL | 1 |
| London, England | 1 |
| Marblehead, MA | 1 |
| Jacksonville Beach, FL | 1 |
| Troy, MI | 1 |
| Grebenstein, Hessen | 1 |
| Richlands, VA | 1 |
| Salem, MA | 1 |
| Philadelphia, PA | 1 |
| Manchester, NH | 1 |
| Saskatoon, SK | 1 |
| Miami, FL | 1 |
| Lancaster, SC | 1 |
| Phoenix, AZ | 1 |
| Franklin, TN | 1 |
| Brentwood, CA | 1 |
| Ashburn, VA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Batchik
(@sbatchik) reported
@googlenesthelp It finds the camera, finds the network but fails to connect and get the error message c224
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Nick Heeren
(@AdidasAce) reported
@googlenesthelp help me please, my 3rd gen Google nest is not finding my networks..I've restarted everything from router to nest and doesn't pickup any wifi signal
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Tino Martínez
(@tinoml) reported
Something bad is happening to google chromecasts after lastest update. I have seen 3 different devices that lost its capability to connect to 5GHz wifi. This happened in the last few days could be something that @googlenesthelp could help with?
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Scott Batchik
(@sbatchik) reported
@googlenesthelp I got a new router and trying to reinstall cameras, 2 won't connect, 2 did. The 2 that didn't get code c224. Please help
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Andy Gough
(@AndyGough1966) reported
@googlenesthelp I use both the "Set a Radio Alarm for 6am" and "Set a media Alarm for 6am". The message I get back is Since I don't that yet, I have gone ahead and set a regular alarm for 6am. As mentioned on the Smart Clock no issue.
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Kevin
(@skibumfitz) reported
@brinks_home You are correct, I did receive a response. And the response is a runaround. It is clear no on @brinks_home or @googlenesthelp knows how to fix the issues and as seen by a google search I’m not the first to have this issue. Bad hardware, bad service.
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CK Brown - The Emancipation of Ainsley is coming!
(@sliceBangPOW) reported
@googlenesthelp I've reset the device three times. It works for one command, then goes back to saying there was a glitch.
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Sergio Palacios
(@palserg) reported
@googlenesthelp @tinoml I have the exact same issue, also in Mexico
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PhotoJoseph
(@photojoseph) reported
@BrianDLutz @googlenest Well… I disagree. Read the entire thread. Google PUBLICLY (not via DM) offered suggestions that I thought were garbage but actually worked. Their support is some of the best in the industry.
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Lané
(@YolaneSwanepoel) reported
@googlenesthelp It is the nest app. It just keeps saying there was an error, try again later. Very frustrating
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Zephyr
(@Zephyr_Dingo) reported
@BizDrake @googlenest Yeah I had a google home mini that kept factory resetting at 3am waking me up to “please sign in to the google home app” literally at least once a week. Spooked me to say the least!
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Zephyr
(@Zephyr_Dingo) reported
from
Chicago, Illinois
@BizDrake @googlenest Hopefully! But I know every time I open the nest app to check my security camera is defaults to away which is not a bad thing just interesting. So google definitely has some issues with their services xD
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Paul
(@PaulieAKRowdy) reported
@googlenesthelp I'm in the US. I've restarted the app, the Chromecast, and my Pixel. I can hear the audio while watching directly from my Pixel. Streaming other services from my Xbox work. My wife is able to cast from her Pixel without trouble.
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Paul
(@Cmorebutt6969) reported
@googlenesthelp Hi, thank you so much. Unfortunately, I got the TD023 error, and after 2 hours talking to customer support couldn't help; to be fair, he wasn't the most helpful, not knowing what a Google Nest router is, and then just saying take the item back, 😔🥺
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Sanjeev Joshi
(@joshisanjeev81) reported
@googlenesthelp I am still having issue connecting with Wi-Fi , the thermostat does not find any Wi-Fi and it was connected until few days ago. Appreciate your help!
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