Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Check Current Status
Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 2 |
| Rödermark, Hessen | 1 |
| Katy, TX | 1 |
| Ashburn, VA | 1 |
| Lisbon, Distrito de Lisboa | 1 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
| Westport, CT | 1 |
| Salisbury, England | 1 |
| Laurel, MD | 1 |
| Gateshead, England | 1 |
| Tonawanda, NY | 1 |
| Roberts, WI | 1 |
| Denver, CO | 1 |
| Stratford, ON | 1 |
| Inkster, MI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
-
NoelSJ
(@4NoelSJ) reported
@myGEENI problem with Google home but able to control lights. I reconnected the Geeni link still there it isn't able to control. If I control the lights in Geeni app it only show that it is on or off in the Google home app but it cannot control it. @madebygoogle @googlenesthelp
-
Beickon
(@Beickon) reported
@madebygoogle my #nest #nestThermostat is not working AGAIN … CONTACTED @Google @googlenest help center and their solutions was … buy another … WHY WOULD I BUY ANOTHER MALFUNCTIONED DEVICE?!?! worst help EVER!! #dontbuygoogle
-
Paul Moran
(@PaulMoran1965) reported
@googlenesthelp My Nest thermostat has lost connection with Wi-Fi, I’ve tried rebooting everything, even replaced the router in case it was that, still can’t get it to talk to Wi-Fi do you have an answer to this problem?
-
Shawn Pons
(@ShawnPons) reported
Just had a horrid experience w/@googlenesthelp. Originally opened a case w/ a Nest Hello issue. Waited over a month b4 having to call back. Over an hour wait on the phone to be told they could not do anything bc my device is out of warranty. Should have told me that on Day 1.
-
Scott Marshall
(@RiggedTheGameIs) reported
@googlenest You don't send emails notifying users their equipment is offline anymore? How much more do you plan to downgrade my service?
-
Shelly D
(@Mom2JnA) reported
@googlenesthelp hey I've only had my Nest thermostat for a few months now (03/22) & about 2 was ago it lost wifi capabilities completely. I followed all the help tips online and even waited until I got a new ISP today to see if that would help. No luck. Help!
-
Brett
(@talonbrett25) reported
@googlenesthelp i have had my nest from fall of 2018. About 3 weeks ago I lost connectivity to the wifi. I used a bunch of troubleshooting documents and I still can't connect. I haven't changed my network either please help
-
Geeni
(@myGEENI) reported
@FlyGuyDave85 @googlenesthelp We have been made aware about the situation regarding the Google Home Connectivity. We are happy to report that the issue has been resolved and we just have to unlink and relink the Geeni app to Google home. For assistance, just call us at +1 (888) 232-3143.
-
MBell
(@Mbell2016) reported
@googlenesthelp Wi-Fi has not worked for days. Need help
-
Ziv
(@ZivWong) reported
@googlenesthelp hi, I got a Nest Thermostat connection issue. It keeps searching but no networks are found. I have a 3rd Generation device. I did a bit of research to try to fix it myself, and it wasn't successful. Please help!
-
JP
(@jpftw) reported
@googlenesthelp Thanks for reaching out! I have someone who makes money to fix these things coming by in a bit. Who would have thought that a degree in music didn't equip you for some light electrical engineering?
-
Kyle
(@kbonk28) reported
from
Chesterfield, Michigan
@googlenesthelp my kid just crawled out of their cage, cannot get the video footage from your app. Pay for nest awar, fix it
-
addiepi
(@addiepi) reported
i have been on the phone with @googlenest tech support for over an hour. my temperature sensor went offline a few days ago, for no apparent reason, and won’t connect to my thermostat. i followed all the trouble shooting steps & tested the battery before calling.
-
serial entertainer by khurmi
(@jasmine_khurmi) reported
@googlenesthelp Respected Google please help me to recover my youtube channel which has been suspended due to trademark a humble request is there please release my channel so that I can amend it so that there is no strike afterwards it's a request
-
Sue Avis
(@susanjavis) reported
@googlenesthelp I need to update my debit card to renew my nestcam subscription it won’t let me….help please 🙏🙏
Check Current Status