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Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Tampa, FL 1
Escondido, CA 1
Chepstow, Wales 1
Lincoln, NE 1
Tequisquiapan, QUE 1
Rödermark, Hesse 1
Katy, TX 1
Ashburn, VA 1
Lisbon, Lisbon 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
London, England 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • IAmClerval
    Clerval Fokle (@IAmClerval) reported

    @googlenesthelp Having issues with wifi routers. Devices show offline; unable to connect. Used to happen intermittently. Constantly happening for the past 3 days! Help!!

  • Pedal4Health
    Fred Ellis (@Pedal4Health) reported

    @harriet_jarvis @googlenest @googlenesthelp Thanks for info. It's a shame as when they work properly they can help keep the bills down.

  • danijonesrn
    Betsy Wetsy (@danijonesrn) reported

    @googlenesthelp my Google Nest Pro Thermostat no longer connects to our Google mesh Wi-Fi. Two days of problem solving and trying to figure out how to get it to work. 😕

  • 2634902a
    Tony (@2634902a) reported

    @googlenest My camera will not turn on I believe this is malicious so that people can break into my apartment. Can you help me?

  • OG_FRC
    The OG FreeRangeChicken! (@OG_FRC) reported

    I’m just going to say @googlenest cameras and google home are the absolute worst systems ever put out. I mean, the cameras are great if all you want is to show off cameras. If you want to actually use them? Yeah no, they don’t work at all. Go with Ring. @GoogleHomeUsers

  • cyberhackings
    michealTech (@cyberhackings) reported

    @kratos_peter @googlenesthelp Need help in getting back your hacked or locked account? Or you are finding it difficult to verify your account, Send a dm.

  • corgilifematter
    corgilyfe (@corgilifematter) reported

    I would love to know what the goddam point of having @googlenest Mesh WiFi when the ******* node is ALWAYS offline. Absolute horse ****. This should cover a space 3 times what I have, and yet I have to restart this POS twice a day. Not worth the hundreds of dollars they charge.

  • SarahWalkerRoom
    Sarah Walker (She/Her) (@SarahWalkerRoom) reported

    @googlenest Hear me out, An Integration with top property management services such as @AppFolio or @RentCafecom where it will auto generate a maintenance ticket when a new air filter is needed. Could also be expanded to problems detected with the HVAC system.

  • srividya85
    chandrasekar (@srividya85) reported

    @googlenesthelp Had a connectivity issue on Google nest device within a month of purchase. And as a replacement I was given a refurbished set instead of a new device. This is an unfair practice and customers are not compensated for difference in price too despite providing bills!#unfair

  • JUNSE0
    ‏ً (@JUNSE0) reported

    @googlenesthelp hi can you help me out with a billing issue? i’ve sent a DM with info

  • jevonwebster
    J Webster CFP CKA MBA (@jevonwebster) reported

    @googlenesthelp my Nest thermostat all of a sudden disconnected from wiffi and doesn't show any available wifi connections. Please help. I've already tried all the trouble shooting steps.

  • FurryChewebacca
    Jeremy Swancey (@FurryChewebacca) reported

    @googlenesthelp Hello can someone help me please. I’m having a problem with Wi-Fi connecting error W5 on my 3rd gen nest thermostat.

  • sydneyaryn__
    🌸Sydney Aryn🌸 (@sydneyaryn__) reported

    As if it hasn't been a bad enough 24 hours, apparently my @googlenest had a stroke while I was gone bc it's currently 86° in my apartment and doesn't wanna go down

  • izzierichi
    Richard W (@izzierichi) reported

    Well, it's official. @madebygoogle you are one of the worst companies in the smart home game. Cameras you can't view on desktop, set up actual routines, use your OWN speakers to turn on and off. Congratulations in the way you've destroyed nest #google #failedbygoogle #googlenest

  • Jason
    jason@calacanis.com (@Jason) reported

    Google let’s you buy @googlenest cameras that don’t work with the NEST app & ram google horrific Home app down your throat — @sundarpichai you gotta start firing folks at NEST Complete product melt down… from the best home camera system to the worst. Moving to @unifi

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