Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • bennypang Benny Pang (@bennypang) reported

    @philntheblank_ @googlenesthelp Same thing happening to us. Migrates to google sign in long ago. Was working fine until yesterday. Same issue. Tried logging in with google account then does nothing.

  • porttacksailor Jim (@porttacksailor) reported

    @googlenesthelp Learning, either Gen 2 or 3. House is stuck at 55. Thermostat has been set to 65-68 all day but not warming. Furnance is running. Getting some heat, but thermostat 1 has gone offline 2x today.

  • RI2APAC G Valentine (@RI2APAC) reported

    @TedNesi @SenArchambault @googlenest If you're in the market for a smart thermostats that use a common wire for power let me first help you pick out a shotgun so you can blow it off the wall in frustration. What a pain in the *** for older systems, i.e. running new wires.

  • porttacksailor Jim (@porttacksailor) reported

    @TedNesi @googlenest One of mine went offline, battery too low. Whole house dropped to 55. Fortunately no frozen pipes, but not a great performance by the @googlenest

  • neeldesai1992 Neel (@neeldesai1992) reported

    @googlenest I just bought nest thermostat 2 days back and it started showing some issues. Display is not working fine. It is not responding to any physical interaction. Can i get a refund?

  • KatNaish Kat Naish (@KatNaish) reported

    @googlenesthelp @weecuppatea Any fix on this yet? I have 3x pebbles, tried everything but no BBC radio since Oct 2022. At this rate, they're going in the bin. I dont wanna listen to other stations. Help!

  • eakangk Eakan (@eakangk) reported

    @petrolhead_UK @googlenest They will replace it for free. Login to support.

  • MrHrocks J-man Rocks (@MrHrocks) reported

    Hey @googlenest, my router is less than 2 years old and took a crap on me. I've been troubleshooting for the last 2 days finally broke down and bought a new router, not a Google nest, and everything works great. For whatever reason router was not accepting signal from modem

  • TheMichaelTyler Michael Tyler (@TheMichaelTyler) reported

    @madebygoogle @googlenest @googlenestsupport wanted to replace our 4 thermostats w Google Nest Thermostats. Compatibility tool told us it wld work, then installation guide said we needed Power Connectors. Hired pros to help, but still incompatible.

  • lucindarilp Lucinda Guari (@lucindarilp) reported

    @brulion @googlenesthelp When I had a case like yours I tried the support team, as usual they are always not helpful then I was referred to @clintsupport9 on instagram who helped me recover my account, send him a message he’ll help you

  • petrolhead_UK Petrol_Head (@petrolhead_UK) reported

    @eakangk @googlenest sounds like Google have a problem! Mine went this week too ! Perhaps they’ve sent a corrupted update out ?

  • GRIPPEDx GRIPPEDx (@GRIPPEDx) reported

    @googlenesthelp Please fix your apple tv app for migrated accounts

  • GamingPoliceDP Gaming Police Department (@GamingPoliceDP) reported

    @Google @googlenesthelp When I create a speaker group I always have to manually adjust every speakers’ volume in the group. They are never at the same percentage. Even if they are the same and I adjust the main volume in the group it shifts the volume on some speakers. Help #lol

  • stefbontinckx Stef Bontinckx (@stefbontinckx) reported

    @googlenesthelp Everything in the chime is well connected. Like I said, and have shared before with other examples of people experiencing the same issue; it’s seems to be a software bug.

  • TedNesi Ted Nesi (@TedNesi) reported

    @porttacksailor @googlenest Battery the problem for me too, I think! But not sure what initially kicked the Nest into a power problem.

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