Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 1 |
| Tonawanda, NY | 1 |
| Roberts, WI | 1 |
| Denver, CO | 1 |
| Stratford, ON | 1 |
| Inkster, MI | 1 |
| Edmonton, AB | 1 |
| Kirkland, WA | 1 |
| Peoria, AZ | 1 |
| Anchorage, AK | 1 |
| Seattle, WA | 1 |
| Havertown, PA | 1 |
| Montalvo, CA | 1 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
| Rochester, MI | 1 |
| Didcot, England | 1 |
| Paris, Île-de-France | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Jeevan Patnaik
(@g1patnaik) reported
I want my Google Assistant to be calm and do nothing when I call it a piece of ****, ************ ******* etc etc and all other abuses but not to play any ******* songs with those names. What a disgusting piece of **** you Google Assistant!!!!!! @googlenest
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Ace Lucero Tech
(@AceLuceroTech) reported
Is Google Assistant down? Is Google assistant malfunctioning because I'm asking it basic questions about Jimmy Garopolo and Google Assistant is having a very hard time with it. @madebygoogle @Google @googlenest
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anna ryan
(@tellmestories) reported
@googlenesthelp 3rd gen heat link is dead and won’t connect to thermostat with H71 error meaning no heating. Have followed trouble shooting guide and no success. Please advise on next steps 🙏
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Draper
(@dsdraper) reported
Getting real tired of @googlenest trying to harass me into switching to the Google Home app. Nope, sorry, the @Google app is ****. The lesson here is to steer away from anything google acquires/ruins. @googlenesthelp
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ALΞX ARΞNAS
(@ArenasVFX) reported
Tell me how I got a new @googlenest cam Gen 2 from @Google but it can't be added to the #NEST app ... it's called a NEST CAM lol ... who's running things over there? wtf .. What do you guys use for home cameras cuz #Google consumer experience sucks, looking to change now.
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Iris Garcia
(@igarciapadron) reported
@googlenesthelp I’m having issues connecting to my Wi-Fi in forever. I need to control my ac remotely as I have a disabled parent at home who cannot walk to ac unit. Can you help? I’ve tried online support many many times & nothing. What can you do for me?
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5X NL EAST CHAMPS
(@SSFALT1995) reported
@googlenesthelp 3rd Gen Learning thermostat & no. My AC is just thudding repeatedly when I put the AC to cooling. It lacks a common wire so I’m assuming that’s the issue
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There's Nothing Scarier Than Capitalism
(@chronicly_illin) reported
@googlenesthelp every device in my home can only say "there was a glitch" or "hmm something went wrong" nothing else connected to the internet is ****** up, just your ****** products. when I called, you ******** had the gall to say there's a problem with my internet connection
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Roman Scanlon
(@RomanTheCity) reported
@Google @googlenest I hate having to use two apps (google home & Nest) to look at my home cameras. Can you please fix it? Having all these notifications from two apps for “nest” cameras is ridiculous and annoying. Switch it all to the Nest App or make the Google home app bettr
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Chris
(@Copokerfan) reported
@googlenesthelp power level is fine, resetting the entire nest doesnt work, resetting network doesnt work. ive literally exhausted all options. please help!
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Abhilash Nazar
(@Abhilashnazar) reported
@googlenesthelp @100rabhpathare Same issue here... Were you able to fix?
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Payton
(@Huink7) reported
Is it just me, or has Nest WiFi Pro performance gone wayyyyy down recently? @googlenest
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karen
(@karen91032579) reported
@googlenesthelp I have sent you DMs but I'm getting nowhere other than "I'm sorry for all the delay. Do not worry, our team is working on this to help you with the refunds. I will give you an update once heard from them." for 32 days now!
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Shubhamm Kansal
(@kansal_shubhamm) reported
@GooglePlay @GoogleIndia @googlenesthelp Don't add the amount in Google Play Balance, they will suspend your account and then give excuses that we can't help in re-activating your account. They are stealing people's money and misusing their Google Payments T & C's
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OOBIKWAY
(@fast_eek) reported
@googlenesthelp hey Google, why does my Google nest mini constantly drop off the wifi network at home? It’s not just me either. A quick rummage through the internet reveals you are aware of this fault *everyones* moaning about and have been promising a fix for a couple of years
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