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Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 2
Spring, TX 1
Blain, Pays de la Loire 1
Paris, Île-de-France 3
Sale, England 1
Veneux-les-Sablons, Île-de-France 1
Rennes, Brittany 2
London, England 1
Évry, Île-de-France 1
Lyon, Auvergne-Rhône-Alpes 1
Roissy-en-Brie, Île-de-France 1
Murcia, Murcia 1
Le Cellier, Pays de la Loire 1
Bogotá, Bogota D.C. 1
Creston, BC 1
Gennevilliers, Île-de-France 1
Nantes, Pays de la Loire 1
Castres, Occitanie 1
New Delhi, NCT 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • tensmoonwalk
    ✂️🧵🪡😵‍💫 (@tensmoonwalk) reported

    No home owners are going to see this but I am still going to scream into the void: do not replace your working but ugly 1980s or 90s thermostats for a @googlenest thermostat. They are garbage.

  • julian_pompeo
    Julian Pompeo (@julian_pompeo) reported

    @googlenest if you are going to replace a product at-least do it with something worth of buying. The first alert SC5 is a terrible replacement for the nest protect.

  • KodessAxK_Ray
    K-Ray (@KodessAxK_Ray) reported

    @googlenest @madebygoogle doorbell rang tonight, and video froze. In the Google home app, it showed my doorbell camera offline for approximately 90 seconds before video restored. This is obviously problematic - thoughts? Any help is appreciated.

  • Jared4692002
    Jared (@Jared4692002) reported

    @googlenesthelp Tried that… “You must sign in before contacting a support specialist. Please sign inand then refresh this page.” THE PROBLEM IS I CANT SIGN IN!!! What’s plan B.

  • JasonHanson1971
    Jas Hans 71 (@JasonHanson1971) reported

    @googlenesthelp my just installed nest learning thermostat Wi-Fi is not working. It will not locate any networks. I have tried to connect from the device and also connecting via Bluetooth to the app no networks show up. I have reset the nest a couple times also.

  • whiskey__wayne
    Wayne (@whiskey__wayne) reported

    @zerohedge @googlenest @Google Dude, you have 2.5 million followers and you posted about this **** publicly, notifying everyone of your activity. Doing everything for clout.

  • sixseven7156
    PigwitFade (@sixseven7156) reported

    @zerohedge @googlenest @Google I think you got alot of people trying to sign in. Maybe they do that to any account seemingly getting attacked. Hopefully you get in!!

  • 2ThinAir
    Rocky Mountain Air (@2ThinAir) reported

    @WAServers @JackPosobiec @googlenest Many cameras have internal memory to store footage in the event of slow wifi or wifi outage. I'm sure Nest tells people this in their terms and conditions which no one ever reads.

  • PMad99
    Mike (@PMad99) reported

    @googlenest hey can we please fix Familiar Face Detection? Its been the worst in its class by FAR for too many years! I have to correct it every single day. Its AWFUL!

  • KariArayot
    KariArayot כארי (@KariArayot) reported

    Since @Google tookover @googlenest the service is garbage.

  • UnbiblicalCord
    Unbiblical Cord (@UnbiblicalCord) reported

    I moved into a house with #Nest. Won't use Google products again. The @googlenest app constantly signs me out despite it being a Google sign-in. It's repetitively asking me to subscribe to Google Home Premium. If tech automates, why would I pay for it to do **** automatically?

  • MaNaN94127
    Manan Patel (@MaNaN94127) reported

    @googlenesthelp i have google nest 3rd gen. When i bought it was connecting to wifi easily. However, all of sudden it stopped connecting. I jave tried all possible troubleshooting for the nest to connect to wifi, still cannot connect. Please help

  • lufitoom
    Lufifi (@lufitoom) reported

    @googlenesthelp You might want to update your service status. Thousands are reporting not being able to connect via app or login. Reddit and Downdetector going crazy.

  • mrkylefield
    Kyle Field (@mrkylefield) reported from Montalvo, California

    I can't wait until somebody replaces the garbage Google puts on its nest devices with @xai's @grok. It's frustrating having @googlenest hardware in the house when it's effectively useless for anything other than playing music and playing a slideshow of my photos.

  • BenignVanilla
    @benignvanilla.bsky.social (@BenignVanilla) reported

    @zoomyzoomm I did the @googlenest upgrade to #gemini and now it'***** or miss if I can turn the lights on or off. Earlier this week I also discovered "shut the living room off" no longer does just lights, but everything in the room...including the thermostat. Garbage.

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