Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Tampa, FL | 1 |
| Escondido, CA | 1 |
| Chepstow, Wales | 1 |
| Lincoln, NE | 1 |
| Tequisquiapan, QUE | 1 |
| Rödermark, Hesse | 1 |
| Katy, TX | 1 |
| Ashburn, VA | 1 |
| Lisbon, Lisbon | 1 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| London, England | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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whogivesashirt (@whogivesashirt) reported@googlenesthelp Original Home Mini. This past week - can't specify a date. Also today when I ask it to pause it was lowering the volume to near nothing then continuing to play. I've rebooted a couple of times this week but realise it's more likely an issue on Google's side.
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Cyrille Fopoussi (@fopocyrille) reported@googlenesthelp Yes, in fact my computer and cell phones at home can see our network no problem. No network change recently, including name and password.
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Chris Koch (@ChrisKisThirsty) reported@mmalcangio @googlenest Had a nest, stopped being able to access WiFi after warranty was up. Ordered another one, same issue, so returned it. Found out it’s just a problem that happens with the Nest ¯\_(ツ)_/¯
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Archibald Key (@KeyArchibald) reported@AndroidAuth We all know about the poor software & support for @googlenest products. Good bet it will happen with Fitbit users. A decent product that will turn into product with crappy support & app.
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Penelope 'Brit' Atkinson (@lovehonorjoy) reported@Google @googlenest When it was nest, It was wonderful. Now it’s google home it’s terrible. I speak for many other nest users (see chat boards). Cameras still won’t connect and we are tech savvy. Looking for other options. Let me know your thoughts. #googlenest
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Mike Cribier 🇺🇦 (@beastlyfido) reported@mmalcangio @googlenest How so? I use the wifi mesh routers and the Nest thermostat without issue
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Rantallion 🛡️ (@RealSaxondale) reported@NexusBen Old @googlenest app is not better, its also shockingly bad. On my pixel 5, by the time someone rings the bell and you get to the live feed and the buffering spinner stops, the person has long gone. Still waiting for custom responses 4 years on. #theydontcare
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Rugburn3000.eth (@WolframiteDAO) reported@googlenest @thedavidyoo how do you fix this @googlenest? Tons of us having this infuriatingly vague error blocking our cameras from not being $200 paperweights.
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Ade Odusina (@AOdusina) reported@googlenesthelp Hi, The issue is yet to be resolved, the thermostat is still not connected to wi-fi. I spoke to Nest support services and we agreed to replace the device but when I took it off the whole heating and hot water shut down. I have had to call out boiler engine to have a look.
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Muallim Coker (@CokerMuallim) reported@googlenesthelp I have filled out the account appeal form and I have filled in my data how come Google doesn't recognize me please help, thank you
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Rob R. (@RobR71392278) reported@googlenesthelp After a solid week, and more than 7 hours with "tech support" transferring me from department to department, I still have no resolution to my problem. Only promises that I'll be reached by email within 24 hours...that was 6 days ago. Shameful waste of time.
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Sherri (@SimplySherriUSA) reported@googlenesthelp "Live video unavailable.The camera may be unreachable or saving battery" Lots w/similar problems but nothing from you indicating that you are doing anything about this or what the issue is. I just bought this indoor/outdoor battery cam yesterday and it’s a brick!
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Rob R. (@RobR71392278) reported@googlenesthelp contacted 5 days in a row, well over an hour each time. Zero help. Fix it.
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Rugburn3000.eth (@WolframiteDAO) reported@googlenesthelp oh buy a google phone & then it might work? no. we have an iphone & it should work+ be better QA-ed, friends. ok. i'll figure this out, but thanks for ur help. please do better QA. i have had nest since the first one - our house is rigged out & its stressful when its all fails.
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Richard (@richardpwadams) reported from Sale, England@Apple when will you sort the issue with @googlenest devices so that I can use @AppleMusic for kids accounts? I want to leave Spotify and this is the blocker.
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