Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Katy, TX 1
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • digital_kungfu Vuong Pham a bit salty. Doing the needful (@digital_kungfu) reported

    @RobSteele @googlenest Totally cool. But too bad the kids also have cellular antennas.... :-)

  • mooneternal_ Adam Daniel (@mooneternal_) reported

    Also Seth from @googlenesthelp You were absolutely no help

  • jjjjreilly JaZz (@jjjjreilly) reported

    @googlenest @lindestevens mine too, same problem :(

  • Lauren76821 Lauren (@Lauren76821) reported

    @googlenest when I play cast Spotify from my phone to my nest it skips each song in a playlist after 1-2 seconds. Doesn’t do it when playing on my phone. The connection is good. Can you help?

  • qualeboy Karl Billington (@qualeboy) reported

    What a load of junk Nest Cams are. 3 months and still no fix for iPhone app crashing. Support are useless and never provide an update unless you take to Twitter. Not the support I expect. @googlenest #googlenest

  • THOMLS THOM✌🏼 (@THOMLS) reported

    @googlenest It’s okay, think Spotify is down when playing on Google/Alexa but the wonderful @Hudski79 suggested I connect my phone by Bluetooth instead and it’s working

  • fantome_dnl Fantome (@fantome_dnl) reported

    @googlenest I spoke too soin, the problem fixed for 5 minutes but it doesn't work anymore

  • kiewic Gilberto S (@kiewic) reported

    @daveandpenguin @googlenesthelp Mine got broken too, cannot connect to WiFi anymore. I called Nest support, but unfortunately this $250 thermostat only has warranty for 2 years. I’m in the third year, so I’m out of luck.

  • nsiva Siva Namasivayam (@nsiva) reported

    @googlenesthelp You guys are lying. nothing has been resolved @sundarpichai. and support is pathetic. Looks like kindergarten kids have hired to resolve the issue and if it way past their bed time, they wont reply for 2 days.

  • mooneternal_ Adam Daniel (@mooneternal_) reported

    These cameras arent even 2 months old and we are having technical difficulties with the nest cameras going offline all the time @googlenesthelp

  • Lauren76821 Lauren (@Lauren76821) reported

    @googlenest @SpotifyCares is this an issue with Spotify?

  • lindestevens Linde (@lindestevens) reported

    @StoolAtTheEnd @googlenest Is this fixed? I have the same problem

  • Gadgetboy1980 Robert Bushell (@Gadgetboy1980) reported

    @googlenesthelp Yes, I too have seen your DM reply. Best to continue the conversation there, we wouldn't want the whole of Twitter to see the fact that no-one has looked into my issue since raised it back in August....5 MONTHS!!

  • Quickbeam_ Anthony Peters (@Quickbeam_) reported

    @googlenest unfortunately these steps haven't worked, i have now tried on both the android and ios google home apps, on the android app when trying to link it states almost instantly the same error message >>

  • McConnortock Connor 🔍👀 (@McConnortock) reported

    @googlenest Actually no this is a distinctly Peacock issue, my other apps usually work with varying degrees of dependability

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