Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 2
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Westerville, OH 1
South Salem, NY 1
Fargo, ND 1
Dania Beach, FL 1
Tinley Park, IL 1
London, England 1
Marblehead, MA 1
Jacksonville Beach, FL 1
Troy, MI 1
Grebenstein, Hessen 1
Richlands, VA 1
Salem, MA 1
Philadelphia, PA 1
Manchester, NH 1
Saskatoon, SK 1
Miami, FL 1
Lancaster, SC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • scoval Scott Valient (@scoval) reported

    @googlenesthelp hello, our thermostat and cameras all went offline in the middle of the night. I tried resetting the router and google Wi-Fi.

  • fseminario Fernando Seminario (@fseminario) reported

    @googlenesthelp my nest has worked fine for years but has been offline since midnight. Im unable to reconnect. Your outage page shows everything is normal which apparently its not. Please fix, thank you.

  • MiladDarvishi1 Milad (@MiladDarvishi1) reported

    @googlenesthelp I did message you with the information. I hope to get proper help within a day.

  • samierpatel Samier Patel (@samierpatel) reported

    @googlenesthelp @Google @GoogleUK I am very disappointed, unhappy and angry with Google’s negligence in resolving an issue I have with the Google Hub Max. Support ticket: 5-4224000033140. The display has hardly been used yet its developed a black screen fault. Can you help?

  • fvezzoso ϜΞDΞ (@fvezzoso) reported

    @googlenesthelp @bwyazel What @bwyazel is describing is exactly the same that happened to me. I can even see the devices connected to the network, it's definitely not a problem on my end.

  • HassanKaous Hassan Kaous (@HassanKaous) reported

    @googlenesthelp all nest devices including Yale lock are showing offline. Nest app (mobile and desktop) stuck in Google login loop. What is going on? Chat support was no help.

  • Pulsebolt Mecha Journeyman (@Pulsebolt) reported

    @brianMkearns @googlenesthelp Still showing as offline? I'm currently still offline since last night.

  • fdwl Denis Gundarev (@fdwl) reported

    @fseminario @googlenesthelp I have the same issue

  • peachmuffn13 Marlene Shankar (@peachmuffn13) reported

    @googlenesthelp is there an issue with the Nest App? I haven't been able to access the app via mobile app or desktop for 12 hours. I tried the troubleshooting steps and updated my phone and app but I'm still unable to connect to the website or app

  • yotidog Brenda Geiger (@yotidog) reported

    @googlenesthelp I cannot get the nest app to open on my iPhone. Just keeps spinning. Deleted and added and same problem

  • phredmoyer Fred Moyer (@phredmoyer) reported

    @evilhamsterman @googlenesthelp @pdxfoodsnob Same here - everything went offline at 1:50am Pacific

  • mattyd1212 MattyD (@mattyd1212) reported

    @googlenesthelp Home & Nest App still not working. Uninstalled, then restarted phone. Then reinstalled apps and still no go. Can you please DM to help find a solution.

  • ShadeBizz Shady (@ShadeBizz) reported

    @googlenesthelp I am having trouble connecting my thermostat to wifi. It does not detect any network in range. I tried to connect it to many different networks but when it just keeps searching and doesn’t find any networks. It’s a 3rd gen nest learning

  • bendrumin Benjamin Siegel (@bendrumin) reported

    @googlenesthelp I assume that my Mini shouldn't say that its "not set up in my account" every night and the only way to fix it is to unplug it and plug it back in...correct?

  • burlamur тупин ров (@burlamur) reported

    @googlenesthelp Oh it’s awake alright (I scan the bar code off it’s screen), the airplane mode didn’t help.

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