Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chepstow, Wales 1
Lincoln, NE 1
Tequisquiapan, QUE 1
Rödermark, Hessen 1
Katy, TX 1
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
London, England 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • RioWare Sam Riojas (@RioWare) reported

    @Skwerl23 @googlenesthelp I’m having the exact same issue.

  • dh775246 DH (@dh775246) reported

    @googlenesthelp I have nest e thermostats in multiple homes and several of them are showing offline. I’ve remotely tested the internet and it works fine. Is there an outage of some kind.

  • drewbl666d Drew Bl666d (@drewbl666d) reported

    Is #GoogleNest down? . . #GoogleNestDown #NestDown

  • RioWare Sam Riojas (@RioWare) reported

    @googlenesthelp Looks like the issue has magically solved. Hope someone figured out the issue and just fixed it. Was down for about an hour.

  • jashansen Jason Hansen (@jashansen) reported

    @googlenesthelp Not a problem and appreciate the response.

  • idkartemis Arti Eero (@idkartemis) reported

    @jashansen @googlenesthelp Yeah! It seems like it’s definitely just a server/app issue. My thermostat is working I just can’t control it remotely even though it’s on Wi-Fi

  • Tchelphiz Tchelsy (@Tchelphiz) reported

    @googlenesthelp my app says my thermostat and nest conmect are offline for 35 mins now 🙄🙄😒😒

  • Alex_Seage Alex Seage (@Alex_Seage) reported

    @googlenesthelp all my Nest cameras cant connect to the live feed. Ran speed test on Nest Wifi and all works well. Located in FL. Is there a current outage?

  • jashansen Jason Hansen (@jashansen) reported

    @idkartemis @googlenesthelp I’m starting to have this exact issue. The app on my iPhone was stating the heat was on, but it wasn’t. I thought my furnace was broke. The physical thermostat showed it was not heating.

  • TAB8FH TAB (@TAB8FH) reported

    @googlenest my nest thermostat app says offline on my phone, but the unit itself is still online how do I remedy this?

  • jlrdfw Rubies are Red... (@jlrdfw) reported

    @ed_cruzat @ArtemR @googlenest It’s the worst

  • ArquetteCorey Corey Arquette (@ArquetteCorey) reported

    @googlenest can you guys fix your fuct up replay I’m so tired of it freezing up or glitching out. It’s not my internet it’s your BS camera hub. Can’t believe I pay a sub for this crap

  • dohmez Joel G (@dohmez) reported

    @googlenesthelp @madebygoogle Nest Guard went offline earlier today, followed by Thermostat a few minutes ago. I've tried rebooting Nest devices including Nest WiFi. Nest Cams are still online, as are Protects. Nest status dashboard shoes no issue but there's clearly something up

  • floppedyfish Abrar Islam (@floppedyfish) reported

    @idkartemis @googlenesthelp Got the same issue on my Nest thermostat. Tried reseting the app connection but TD009 error pops up.

  • jlrdfw Rubies are Red... (@jlrdfw) reported

    @googlenesthelp wth google. It’s been an hour with no comment or notification that your outrageously priced products aren’t working. Status page still shows all okay and down detector spiking. Note to self return the new generation google cams

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