Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Rödermark, Hessen 1
Katy, TX 1
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • hinakin scott s (@hinakin) reported

    @lgreenberg @googlenesthelp I have Verizon Fios. Had this problem with a rachio sprinkler controller. I had to go in the Verizon app and remove it from the list of products connected to the router

  • CalebAllen9 Black Bill Nye (@CalebAllen9) reported

    @googlenesthelp This thermostat has been working fine for 12 months this weekend this problem just popped up. The router is upstairs and the thermostat is downstairs.

  • proletaariat ProletAAr!at (@proletaariat) reported

    Stay away from murderous @googlenest thermostats. If you can't afford or won't pay their subscription fee. You will wake up multiple times a night during record heat due to the dial turning to 80°. It sadly came with the house, gonna rip this **** out and get a dumb thermostat.

  • naresham NM (@naresham) reported

    @Google @googlenest @Google Know that all speakers are working perfectly fine but as always, some speakers get randomly excluded from continued conversation. Usually it used to be one of the speakers but this time it's 4 😢 Please fix your bugs and please provide options to select & add

  • D3NT_R Ry.a.n (@D3NT_R) reported

    @googlenesthelp Hi, since rebooting my internet my nest camera wont connect to wifi, tried all support on website, any help please? #nestcamera

  • old_moaner Old moaner (@old_moaner) reported

    @googlenesthelp Your card update system is awful. I’ve given up trying to sort and can’t get any help from you. I’m now going to buy a new camera from Hive

  • Dkbkny4 Douglas Kreytak (@Dkbkny4) reported

    @googlenesthelp It’s 2022 & this issue still persists . Apparently no improvements made!

  • jeejoyi jeejoyi (@jeejoyi) reported

    @googlenesthelp hello, I have a Google nest e but it is having an issue where I can't connect to it and wifi doesn't seem to work at all on it

  • mikeshulman Mike Shulman 🤬 💉x4 #TeamPfizer (@mikeshulman) reported

    @SXM_Help Update, I see the SiriusXM app link to my @googlenest Home speakers in the Radio settings on the Home app is broken. Is there an ETA on a fix? I can not currently stream SiriusXM to my @Google speakers.

  • SuneKuntz Sune H. Kuntz (@SuneKuntz) reported

    @googlenesthelp It started yesterday. I tried leaving it powered off during the night to see if that would help. It is directly plugged into the wall outlet using its original power outlet.

  • terry_bowling Terry Bowling (@terry_bowling) reported

    Hey @GoogleStore my Pixel 6 camera cannot scan the QR code on my new @googlenest Thermostat to set it up. Please fix your QR URL scanning.

  • tomupson Tom Upson (@tomupson) reported

    @googlenesthelp Got my nest learning thermostat 3 that is saying the H72 error yet to the unit itself it is pulling 12V? Not sure how to go about this now as the heat links connects wirelessly but no power to base station even though its testing at 12v

  • Missing_Metric Stu Vosler (@Missing_Metric) reported

    @googlenesthelp Nest won't connect to internet despite going through Nest troubleshooting steps and router reboot. Everything is connected except Nest, which can't even pickup any available networks.Not a power issue. Help!?!

  • old_moaner Old moaner (@old_moaner) reported

    @googlenesthelp Yeah I’ve put the problem on there but you ain’t engaging with me. I can’t send you a message and then wait an hour for you to reply

  • NelsonTouchett Nelson (@NelsonTouchett) reported

    Has anyone set up other thermostats to a Honeywell prestige system with zones? @Resideo says that they are unable to help customers connect their own thermostats to their own system so need to find alternatives.@googlenest @ecobee

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