Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 2 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
| Westport, CT | 1 |
| Salisbury, England | 1 |
| Laurel, MD | 1 |
| Gateshead, England | 1 |
| Tonawanda, NY | 1 |
| Roberts, WI | 1 |
| Denver, CO | 1 |
| Stratford, ON | 1 |
| Inkster, MI | 1 |
| Edmonton, AB | 1 |
| Kirkland, WA | 1 |
| Peoria, AZ | 1 |
| Anchorage, AK | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
-
Abhay Shah
(@_abhayshah) reported
Hey @googlenest Been struggling keeping Nest Protects on my network or the last few months after a @geteero update. Do you have any guides to help keep devices online?
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Raj Bhattacharjee
(@rajofindy) reported
@googlenesthelp regarding the dropcam replacement, it's unfair to retroactively decide eligibility of replacement. My camera was always "connected" to my account, but offline because of on going renovations in the room. But customer service says, i'm not eligible.
-
Kevin Erickson
(@erickson_kevin) reported
@googlenesthelp I am unable to stream most on air stations like BBC World Service or local NPR stations. Is there an outage?
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Felipe Barousse Boué.
(@febb) reported
. @madebygoogle @googlenesthelp @googlenest This is getting extremely annoying and problematic: All #Chromecast's are behaving weirdly because of wrong time! WiFi link says "Limited Connection" & don't work. Please fix time in 🇲🇽 located devices! Fast!
-
Naresh Motwani
(@naresham) reported
@googlenest Since long when an Alarm or timer goes off, asking 'What's the alarm/timer?' does not automatically stop the alarm which is okay, but problem is that when the speaker responds it also plays the timer sound when responding even for an Alarm. Please fix it.
-
Cynthia Simon
(@Cinsike) reported
@googlenesthelp my cameras keep going offline. I’m blocked out of my account. Tried more than 3x’s w Nest &even w google. Can’t change password either. Pls reach out someone is breaking into my home. #TargetedIndividuals #gangstalking
-
Restless in NY
(@_the_happy1) reported
@madebygoogle @googlenesthelp Having A LOT of issues with a brand new Nest wired doorbell. Tried troubleshooting only to find that you guys are aware of the issue! Well, what’s the solution for paying Nest Aware customers?? Need this to work!
-
Marianne_Barno
(@QuietRev0lution) reported
from
Eldersburg, Maryland
Hey @google @googlenest @googlenesthelp Who do I need to talk to to get a fair resolution to the expensive problems caused by your faulty product? Would a formal complaint + publicity of the issue help get you to do the ethical thing? Surely someone knows how to make it right.
-
Matt McGlothlin
(@MattMcGlothlin) reported
@googlenesthelp is there an issue with cams only showing still images instead of a video image and showing up late? My cam is showing still images as a preview instead of video for over 24 hours now and less notifications and I have Nest aware. Help?!
-
Sarah Sally Roberts💙💙💙
(@SarahSallyRobe1) reported
Yet another @googlenest refusing to play @BBCSounds. C'mon, someone official come up with a fix!
-
El Yunke Obeezy
(@MissAir) reported
@googlenesthelp my nest thermostat app keeps going offline. The thermostat never loses connectivity however. What’s going on? I deleted the app and everything
-
Keefer
(@ryan_keefer) reported
@googlenesthelp Google sold me a lemon. Now it's out of warranty with a known issue and they won't do anything. Thanks a lot.
-
JKelleybos
(@jkelleybos) reported
@Audacy @tunein @googlenest Google Assistant is broken and not streaming your radio stations.
-
ruud
(@RudyGeorge) reported
Hi @google @googlenest @googlenesthelp, who do I need to talk to to get a fair resolution to the unacceptable product and customer service you provide? Would a formal complaint help get you to do the ethical thing? no heating for 72 hours is acceptable with 2 babies?
-
CONDITION.BLACK
(@Shadow0pz) reported
It’s a shame that @Ubiquiti won’t sponsor my security build. I recently had a serious security issue and having the G4 Cameras and the PTZ would really have helped but I guess I’ll have to look at @googlenest or something else unless someone gets back to me.