Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Tampa, FL | 1 |
| Escondido, CA | 1 |
| Chepstow, Wales | 1 |
| Lincoln, NE | 1 |
| Tequisquiapan, QUE | 1 |
| Rödermark, Hesse | 1 |
| Katy, TX | 1 |
| Ashburn, VA | 1 |
| Lisbon, Lisbon | 1 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| London, England | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Dara (@DtheSpooky) reported@googlenesthelp my google home mini keeps saying theres a glitch. Why?
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संतोष 🇮🇳 (@SantoshKu77) reported@googlenesthelp @Google @GoogleIndia plz help me. I forgot my password to my Gmail account. I'm trying to sign in to my new device but your two factor authentication is not allowing me to reset my password. I need my Gmail account coz it has some important data in it. Please help me.
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Balázs Suhajda (@IoTnerd) reported@googlenest Reinstalling didn't help. According to forums it seems to be a common problem in Sweden. Those using English os don't have routines, those using swedish have routines. I can confirm just in our household of 3 EN/4 SV iOS devices.
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mateus costa (@mateus84) reported@googlenest don't buy my stopping work and they have a terrible costume service and still don't fix my connection problem
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Roberto Cosenza (@robcos) reported@googlenest Purchased in September but in use since March. Issue started a couple of days ago
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Jessica Milcarsz (@JMil1986) reported@googlenesthelp I recently moved and I get a w3 error code. I hacked my firewall setting and I am still having an issue.
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Ryan Schmidt (@rms80) reported@googlenesthelp The Dropcam app cannot be installed on OSX Catalina because it is 32-bit. There are many posts in your forums about this problem going back to 2019.
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Shuri says (@shurisays) reported@madebygoogle @googlenest @netflix And it's not my Wi-Fi - just rebooted it twice, and rebooted reprogrammed EVERY damn device for the 22nd time, same damn problems you had 4 days ago... fix your bullshit!
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Jens Reimann (@ctron) reported@googlenest Shopping list is a mess: shared lists are broken. It still can't delete entries, or be easily opened on a mobile phone. Turning on lights for a room turns on lights in the wrong room 50% of the time. Anyway, most requests get answered with "I don't know how I can help".
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Urmil Shroff (@urmilshroff) reported from Thāne, Maharashtra@googlenest I haven't noticed the issue for a few days, will get back if I do.
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Mike Diamond (@MADiamond) reported@googlenesthelp Your phone and email support has been atrocious. Sent wrong replacement item, been 2 weeks and haven’t sent right item, now threatening to charge me for wrong replacement even though I shipped and still in transit. DM me with someone who can actually help
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Squirt-off special guest judge (@ChldishRicardo) reported@googlenest Still not working
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Sal Farieri (@SalFarieri) reported@googlenest Why not try escalating it? Get the highest of supervisors on it? Hire more support staff....something. Not have a customer wait MONTHS and in the process be turned off of everything Google. This is the worst service I've ever seen in my life. I'll be writing to BBB about this.
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itsMechineni (@bMechineni) reported@googlenest I have a issue with your support, I am waiting for my thermostat replacement and contacted your support more then 7-8 times. From 03 and started contacting from 11th Nov regularly.
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Bix 😷 #WearAMask (@danbixby) reported@googlenest Ok next beef — the new Protects I bought just showed up. THEYVE CHANGED THE BASE AND MOUNTING PLATE. And not just that, but the screw holes are in diff places on the new plates. So not only can I not quick-swap for the new ones, but I have to put 4 more holes in my walls. Wtf.
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