Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Check Current Status
Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Inkster, MI | 1 |
| Edmonton, AB | 1 |
| Kirkland, WA | 1 |
| Peoria, AZ | 1 |
| Anchorage, AK | 1 |
| Seattle, WA | 1 |
| Havertown, PA | 1 |
| Montalvo, CA | 1 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
| Rochester, MI | 1 |
| Didcot, England | 1 |
| Paris, Île-de-France | 1 |
| Doullens, Hauts-de-France | 1 |
| Maynard, MA | 1 |
| Calgary, AB | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
-
AndrewP
(@andrewpatt12) reported
@googlenesthelp Why can we still not sign in to my Nest App on TV app When do you expect to fix the issue?
-
Abe
(@abe_arevalo) reported
@googlenesthelp Can someone please help me? I've had 4 calls and over a month trying to get a defective nest thermostat replaced. Agents stop replying to my emails and a manager is never available.
-
Michael Thomlinson
(@miket136) reported
Dear @googlenest, Sending advertising to my home thermostat is pretty creepy. Knock that **** off.
-
CrystalBull
(@CrystalBull) reported
@googlenesthelp @madebygoogle Google Nest Home is #%*%# garbage! Don’t you guys ever test this $<|+? So frustrated. Buying a sledgehammer just to smash this POS into pieces. 👺
-
Michelle Connolly
(@michelllec) reported
@goulcher @googlenest Didn’t turn the heating on once last month and still only in the 20th percentile. **** that. Win in for once
-
AndrewP
(@andrewpatt12) reported
@googlenesthelp is this not an issue that google advised me to migrate. i thought the engineers were working on a fix ?
-
Alan Clarke
(@shoulderstweet) reported
@googlenesthelp Thanks for prompt reply, I got it back online by removing it and re-adding, my real issue is I didn’t know it was offline for 2 days, just happened to check the app. Can’t see a way to turn notifications on to tell me if it’s offline again
-
Wesley Miller
(@wesdizzle93) reported
Hey @googlenesthelp I spent weeks emailing support only for them to confirm that my Nest Guard is broken but say that it's out of warranty and won't be replaced, despite it being less than two years old. Several hundred dollars of home security devices are entirely useless now.
-
AndrewP
(@andrewpatt12) reported
@googlenesthelp Yes . error message you've entered an incorrect email or password
-
Albert Diaz
(@albertd_2) reported
@googlenesthelp I’m having issues with my nest not finding any wifi. I’ve reset it a couple times as well as my router but that’s not the issue. I’ve only had it for a couple months now
-
Sam Ciurdar
(@SamCiurdar) reported
Welp. Just got charged for a Nest Aware Subscription that I forgot I had since we moved states. @googlenesthelp was no help as I requested a refund. My ask seems fair since the payment just took place & haven't used the service in a year. Don't use @madebygoogle if u can help it
-
alex mesa
(@alexlazaromesa) reported
@googlenesthelp The next thermostat will not connect to Wi-Fi please help
-
Denise
(@dsv107) reported
@googlenesthelp HVAC person came by and didn’t find anything… and that’s when it was determined that the thermostats probably went bad
-
Respect Truth - Hold the Fascists Accountable
(@Nateszen) reported
@Spotify and @googlenest aren't playing nice again, time to fix the last update
-
Neezers
(@Neezers) reported
@googlenesthelp My google hub won’t connect to my WiFi. Started a week ago. I reset it and now can’t even get it on my google home. No other WiFi issues with other tech in home. Please help.
Check Current Status