Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 2 |
| Tequisquiapan, QUE | 1 |
| Rödermark, Hessen | 1 |
| Katy, TX | 1 |
| Ashburn, VA | 1 |
| Lisbon, Distrito de Lisboa | 1 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
| Westport, CT | 1 |
| Salisbury, England | 1 |
| Laurel, MD | 1 |
| Gateshead, England | 1 |
| Tonawanda, NY | 1 |
| Roberts, WI | 1 |
| Denver, CO | 1 |
| Stratford, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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big round thing enthusiast
(@dethbox) reported
Well. After months of having completely given up on my @googlenest ever displaying the weather again, my @ASUS router died completely. RMA'd. Haven't had an issue in weeks. So I think we know what the problem was. Technology has not been kind to me this year.
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teamtaiwan
(@teamtaiwan) reported
@googlenesthelp Hey there. I'm currently using Android, the app is buggy and laggy since the last update. I can't control my WiFi points at all
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Dom
(@Dom2122) reported
@googlenesthelp seems this is a common issue with older heat links, please could I be sent a replacement?
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Egnatius
(@elphilo) reported
@googlenesthelp is there an issue with the servers? Haven’t been able to access my nest via the app since last night around 10pm eastern
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medievalmvb
(@medievalmvb) reported
I know from Google search, ironically, that @googlenest is not fit for purpose—buggy, prone to failure. First thing I noticed was a Nest Mini in another room answering instead of the one I was talking to. But devices just go ‘dead’ w/o warning & stop doing things. #smarthome
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Anthony Gerhart
(@anthonygerhart) reported
"Sorry, something went wrong" is not an acceptable error message, @googlenest. Tell me what went wrong so I know whether or not to try again.
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Donal Maher
(@donalmaher) reported
@tunein your app doesn't seem to be working on @googlenesthelp in Ireland? Can't get RTE etc...is there an issue?
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Paul Taylor
(@ThePaul_T) reported
@johncoles @googlenesthelp Oddly... My experience was the opposite haha... Ring as terrible, slow, people had left by the time it alerted me, chimes worked sometimes... Moved to nest doorbell, been perfect since (over a year)... Really is hit and miss with these products.
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E.Berry
(@EdwardABerry11) reported
@MEC4GAS @googlenesthelp No Nest are playing games with a little help from Google. Trust me when they introduce a monthly subscription all are problems will dissapear. WATCH AND SEE. If they say that is not going to happen. Then 100% this is the clandestine plan.
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MattLive
(@mattlivese) reported
@googlenest @AppleMusic still not supported in Sweden - what is the problem???
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Donna ireland
(@Donnaireland7) reported
@googlenesthelp Thank you, it’s a 3rd gen thermostat and the bit that is attached to the boiler is not working, no lights or power to it. We’ve had not heating now for a week
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Tara Wilkins
(@TaraWilkins1023) reported
@googlenesthelp Hi! I have a near thermostat that refuses to connect to the wi-fi. It searches for networks and does not find anything. I’ve tried all of the recommended trouble shooting steps and still no luck. This device is less than a year old. Help!
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Norman
(@n0rmzzz) reported
@googlenesthelp Thanks for replying. I am about 3 meters from the router. I think the setup flow copies networking configuration into the camera, so it has to be "same". It's frustrating that it's not way to debug it further. "Move closer" doesn't help at all. An error code would be nice.
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Kelly Garrett
(@SlufootNOTW) reported
@googlenesthelp Hello, my Nest thermostat lost internet connectivity. This is a first as I've never experienced any problems of this nature before. I have rebooted my router, reset the thermostate itself and it still does not find my connection or anyother connection? Help..
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Tesla Owls 👀 unit police 🚨
(@TeslaOwls) reported
My Google Assistant alarm keeps ringing when I ask it to stop Unusable piece of ****, has been like this for days I used to like my @googlenest, now I hate it...
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