Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| San Jose, CA | 2 |
| Chicago, IL | 1 |
| Elk Grove Village, IL | 1 |
| Enid, OK | 1 |
| Santiago, Región Metropolitana | 1 |
| Santa Ana, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Fidela
(@imjustfib) reported
@googlenesthelp I have been trying for a month to setup our Nest Hello. I have a separate internet access that's 2.4 Ghz and still can't set it up on my nest app. HELP please!
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Jeffery kresha
(@jDORK707) reported
@googlenest I have a 1st gen Chromecast and an ultra but neither have google TV on them to do the comparison. I have only had the audio and jitter issue when using Google TV for playback.
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Andrew Burke
(@apburke) reported
@googlenesthelp Purchased a new Chromecast with Google TV and set it up. I can't control it using my Google Home speaker. when I ask Google to show me action movies on Bedroom TV it says it is doing it but nothing happens. After a few seconds it says something went wrong. Help
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Gina Kaz
(@GinaKaz) reported
@googlenest our nest router keeps disconnecting from the internet, we’ve contacted support multiple times with no resolution, we need internet. HELP!
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Jack Shepard
(@Xceptionalthief) reported
@googlenest help. Nest thermostat will not turn on heat unless I manually change the mode every time. Gets cold at night when it doesn’t turn on when scheduled
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Maggie Avila
(@magtheradon) reported
I just said, Hey Google, cease all directives” and SHE DID NOT COMPUTE. I am SO let down. @Google @googlenest @googlenesthelp
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Miles Cooper
(@coops_92) reported
@googlenest hi, I've been in touch with support but they aren't helping at all. The Google assistant has stopped working on my best hub, Google homes and my pixel 5. It's been down for a few days now either saying "there was a glitch" or "cant connect to Google"
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Lily Avida
(@lilyavida) reported
@googlenest your nest protect is driving me so mad. Tech support implies it is defective, but since I bought it over two years ago, It is MY problem, and I need to buy a new one. 🤬
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Rik D'huyvetters
(@RikDhuyvetters) reported
@googlenest Turning it off and on seemed to have resolved the issue :) That is normally what I try first, but since it coincided with the outages, I assumed that that was the cause. Thanks for the assistance.
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ktlynksdy
(@ktlynksdy) reported
@googlenest I want to help close this ticket (and finish my last ep of @Succession_HBO) Absolutely available tomorrow to test additional scenarios.
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Yeah, good. Okay. 🌹
(@oviera) reported
@googlenest The original Google Mini's and the Google Nest Hubs. The issue isn't there on my Pixel 5.
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Geoff Wolfe
(@geoffwolfe) reported
@googlenest I’m pretty sure you know what the issue is. Please fix the Google <> Nest auth integration. It’s a mess.
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Deepak Kukreja
(@Deepakkukreja19) reported
@googlenest my home thermostat unable to connect to WiFi .. Tried all sort of methods reboot restart factory reset still it won't work ..Fix Asap.
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adjacent
(@styleadjacent) reported
@googlenesthelp Sorry for the slow reply. I ended up re-looking at my home’s location in Nest. When I did that, it showed my phone as a blue dot. That must’ve have reset the location, as now it senses as being “here” (home). All working now.
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mehdi hilli
(@mehdi_hilli) reported
@googlenest Hello. Yes I just bought the camera and I noticed there is no noise at all. So I put the camera to my ear and I could hear a faint noise. I tried changing the microphone sensitivity but it did not help. Does this mean it is faulty? Or is this how it is always?
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