Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Calgary, AB 1
Westerville, OH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • _abhayshah Abhay Shah (@_abhayshah) reported

    @ironiridis @astuyve @googlenest Interesting, I haven’t had an issue yet with my Nests. Curious to hear about what these issues are?

  • left_tack Tack Left (@left_tack) reported

    Hey @googlenest can you just admit you changed your app so it won’t work with iPhone? You’re never gonna fix it and basically all@your @Apple IOS customers should go elsewhere? Nest locks just suck now?

  • chefjrad jared major (@chefjrad) reported

    @googlenesthelp hello, my Nest thermostat randomly disconnected from Wifi and is no longer able to connect or find any Wifi networks at all. I’ve done all the troubleshooting and all my other devices have no issues with wifi, can someone please help?

  • ARCountry Absolute Radio Country (@ARCountry) reported

    @googlenesthelp It looks like it's @TravelGraeme that needs your help. 😎

  • RoyalWomb The Royal Womb 🇹🇹 (@RoyalWomb) reported

    My @googlenest is saying offline for 2 week now, there no can in change in Wi-Fi network, need a new neat before I leave town this is nonsense. I got this for a reason now it now working not cool at all. Replacement please thank you.

  • elizgreiner11 Elizabeth Greiner (@elizgreiner11) reported

    @googlenesthelp @jordanfd Why do you never admit this is a global issue? You're constantly working with people individually. It's not OUR individual nest.

  • JanineZeeCheng Janine Zee-Cheng, MD (she/her) 🏳️‍🌈 (@JanineZeeCheng) reported

    So @googlenesthelp is garbage now that Google has bought Nest

  • _carlosferrel Carlos Ferrel (@_carlosferrel) reported

    @googlenesthelp I have a Nest Thermostat Pro Edition. It was installed last August of 2020. The issue started about 6 months ago when I noticed it was not connecting to my Nest App on my phone.

  • _carlosferrel Carlos Ferrel (@_carlosferrel) reported

    @googlenesthelp Can someone help me with my defective Google Nest? It is not finding any networks, I’ve tried to reset my router, I also reset my Google Nest, and other troubleshooting. It still is not working. Please contact me when available, thanks.

  • tomcolontonio Tom Colontonio (@tomcolontonio) reported

    @googlenest man I wish password reset worked for nest. I wish the general login even worked 😮😮

  • mrunyon ⚾ RUN-JMJR ⚾ (@mrunyon) reported

    @googlenesthelp all of my Google nest devices are no longer recognizing my voice, in is there an outage?

  • dcborn61 David Heyman (@dcborn61) reported from Pittsburgh, Pennsylvania

    @mikebender13 @googlenesthelp Reported the same issue

  • UncleSocialUK Uncle Social 💬 (@UncleSocialUK) reported

    @googlenesthelp Am I able to get support here? Live chat in the Google Store was terrible and the Nest representative I had a call with was very friendly but not much help.

  • switchlec Switchlec (@switchlec) reported

    @Electricalmjd @googlenest @madebygoogle Finding this with some Android 10+ devices and notifications in general just not working unless you sign into the app. Starting to work like the iPhone and just kill background processes even if they are running the notification service.

  • RebeccaOutloud Rebecca Dessonville (@RebeccaOutloud) reported

    Yes, I'm am edge case, but just straight up denying the ability to sign in with my @google workplace account is short-sighted. Give me more options in the workplace admin area, hell, make them opt in and 5 levels deep. My @googlenest max display camera is useless rn due to this

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