Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

Less
More

google-nest Hero Image

Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • vatsalvirus Vatsal Patel (@vatsalvirus) reported

    @googlenesthelp please check your DM. I need help with my nest thermostat.

  • Bootsters DustyBoots (@Bootsters) reported

    @LRSrecycles Separating garbage and recycling more. It’s amazing how little would go to landfill or incinerators if we separated better. We need accountability and incentives! People should also get a @googlenest

  • ASCmotorschool Ted (@ASCmotorschool) reported

    @googlenest I am sick of trying to sign in to this product, of constantly having signing details refused, and the fact that Customer Service is all but non-existent. Trust pilot next.

  • jcaplett Some Guy (@jcaplett) reported

    Replacing my @ring doorbell today with a @googlenest doorbell thank god. Ring has been the worst user experience possible.

  • bgscribn Brent (@bgscribn) reported

    @googlenesthelp I am experiencing an issue with my best thermostat. It has stopped picking up my wifi. Can someone please help?!

  • twedder30 eddie (@twedder30) reported

    @googlenesthelp my hello is blinking green. Both resets do not work. Transformer and power is fine. Nothing but problems with hello. Pls help!!

  • devidicus Devidicus (@devidicus) reported

    @googlenesthelp are you having issues? All my nest gear showing offline but my internet is fine.

  • dailyhire87 cat stevens (@dailyhire87) reported

    @googlenesthelp - Have a major problem with my Nest v3 Thermostat. It’s been running fantastic for about 16 months and now suddenly has gone offline. No reset, restart, or any of the usual remedies is having an effect. Nest battery voltage is also a steady 3.800v. What to do?

  • JohnBGoode1960 JohnCameron (@JohnBGoode1960) reported

    @googlenest Why do you make it so difficult to contact you? Do you have things to hide? I have a question or two about the 2nd gen Nest Protects. But help nowhere to be found and yet you’re so very clever tracing & using me & my data.

  • diamondg34 Reca (@diamondg34) reported

    @googlenest What’s up with the doorbell camera going offline so much? Are you all working on the problem?

  • diamondg34 Reca (@diamondg34) reported

    @googlenest What’s up with the doorbell camera going offline so much? Are you all in the process of fixing it like always?

  • arzcreed AaRoZ EzIo (@arzcreed) reported

    @googlenesthelp you guys are so ignorant and irresponsible. Many Chromecast 3rd gen users are having this sound skipping issue with 60fps content on YouTube and Twitch due to broken firmware update you guys pushed into the device. Fix this or I wil never buy your stuff again. 😡

  • mlu0351 mlu035 (@mlu0351) reported

    Hi @googlenesthelp problem with heat link have DM you. Please respond as currently no heating.

  • devidicus Devidicus (@devidicus) reported

    @googlenesthelp cameras & thermostat came back online after a while but protects still offline. I long pressed to join network (failed). reset WiFi via app which works w no errors but still showing offline. Router rebooted too. Any ideas besides resetting them all up again?

  • nixternal Rich Johnson (@nixternal) reported

    OK, my @googlenest Home Hub, is acting super weird today. It is either going bad or it knows I have allergies & everytime I cough it activates like I hey googled it. Need to see if there are some tweaks or something to clear this thing up. It is has done it for 4 coughs so far :D

Map Check Current Status