Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Rödermark, Hessen 1
Katy, TX 1
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • jshawdyy jessica (@jshawdyy) reported

    @googlenest you’re thermostats are trash

  • AdlamGareth gareth adlam (@AdlamGareth) reported

    @googlenesthelp my nest has stopped connecting to the internet and now can’t find any networks. I’ve tried resetting the nest and rebooting the router. Can you help please

  • purpleparrotuk Purpleparrotuk (@purpleparrotuk) reported

    @googlenesthelp @SullivanLiu It’s your app that’s broken. Google have confirmed you are trying to fix it. It’s been over a month now.

  • ho_su_eh Josue (@ho_su_eh) reported

    @google Why am I being sent to Best Buy to buy a simple plastic mounting plate for my @googlenest protect when you know they don’t sell it? I will gladly pay for it. Please help!

  • XRPmaniak XRPmaniaK (@XRPmaniak) reported

    @WietseWind @googlenest Vage ****

  • indersinghp Preet Singh (@indersinghp) reported

    @googlenesthelp Sorry but it is not working......I installed it as per the instructions but that thing is a dud

  • ArminCXC Armin (@ArminCXC) reported

    @googlenesthelp I have a problem with my account because of you I want to solve it now immediately

  • mattlivese MattLive (@mattlivese) reported

    @googlenest @googlenesthelp no @AppleMusic support on Nest devices in Sweden??? What is the ETA on this? Fix this ASAP!

  • richard_fortune Richard Fortune (@richard_fortune) reported

    @googlenesthelp I have many Nest devices in my house, all working fine. However, after almost 2 years of life without issues my Nest Cam IQ Outdoor has suddenly stopped, no lights nothing. Nest Aware is saying last motion saved for it was on Tuesday this week. Can you help?

  • Abiy47254668 Abiy (@Abiy47254668) reported

    @googlenesthelp Hay their I have Google nest and working good but can't find any wifi network. And I tried different things reboot reset and restart but nothing changes. Need help please. Thank you

  • lancesfoz Lancesfoz (@lancesfoz) reported

    @googlenesthelp I sent a request a few days ago and I have been doing community posts for the last few weeks my Google doorbell. Doesn't charge and takes 10 hours to change 5 percent. Ive tried multiple chargers including the original charger in the box with no change. Plz help..

  • jamesshelby James (@jamesshelby) reported

    @googlenest is the most worthless monitoring camera out there...so slow and constantly doesnt take pictures when people arrive. This product is absolute junk for the price compared to others.

  • CoderGuyMan Randy Kovach (@CoderGuyMan) reported

    Trying to setup a new Nest camera and ran into the "Can't connect to assisting device" issue. After some searching, it's the stupidest issue I have ever seen. Just let us pick the Wi-Fi like every other device in the world! Stupid. @googlenest

  • cincytbone Tbone (@cincytbone) reported

    @Forbes I had one and it stopped working after 6 months and they wouldn’t replace it. They offered 20% off a new one. I threw it in the garbage and got @googlenest that works even better. Thanks @ecobee

  • nzeineddine N Zee (@nzeineddine) reported

    @googlenesthelp my wired nest doorbell is taking up to 4hrs to send notifications to my phone. Tried resetting network and phone but still a massive delay. Anything else I can try? Only been happening the past few days, help!

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