Google Nest

Google Nest Outage Map

The following outage map shows the most recent locations worldwide where Google Nest users have reported their issues and outages. If you are having an issue with Google Nest and your area is not listed, make sure to submit a report below



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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Google Nest Most Affected Locations

Outage reports and issues in the past 15 days originated from:
Location Reports
London, England 12
Sydney, NSW 4
San Diego, CA 4
Montréal, QC 4
Seattle, WA 3
Brooklyn, NY 3
New York City, NY 3
Los Angeles, CA 3
Columbus, OH 3
Croydon, England 3
Poplar, England 3
Calgary, AB 3
Mississauga, ON 2
Santiago, Región Metropolitana 2
Brampton, ON 2
Huntington Beach, CA 2
Gatineau, QC 2
Ipswich, England 2
Cambridge, England 2
Nottingham, England 2
Atlanta, GA 2
Sutton, England 2
Derby, England 2
Birmingham, England 2
Edmonton, AB 2
Denver, CO 2
McKinney, TX 2
Ottawa, ON 2
San Ramon, CA 2
Stittsville, ON 2
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Google Nest Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:
  • Miguel Marcial (@Miguelito159) reported from Ontario, California

    Bought a GoogleNest cause I don't **** with Amazon like that

  • Collectively "JJ Carlson" (@JJCarlsonEsq) reported

    @googlenesthelp That is all. I haven't tried anything except turning off AWAY now that the history has revealed this to be the issue. That has worked but now I can't save money with that feature. Which I actually do use when I am not in the stock trading mode!

  • Art (@ArthursJ01) reported

    @googlenesthelp Hi, 3rd Generation, reset the network powered it down , reset all settings all other appliances are able to connect to WiFi

  • Sasquatch (@S_Belin) reported

    @googlenesthelp I cannot login to the Nest app or Nest online. My account is migrated. There is no Nest device (Smokes, TStats, Lock, Bell) appearing in the Home app. All Google security is granted to Nest. This started on November 24. As well, Nest Aware which I pay extra for is not accessible.

  • Art (@ArthursJ01) reported

    @googlenesthelp Nest thermostat lost WiFi again . Unable to connect all your steps to resolve this problem do not work .

  • Sandra Clinton (@SJC_74) reported

    @googlenesthelp How do I get help connecting my Nest thermostat to a new wifi network. Tried all the troubleshooting tips. At the moment it's just a very expensive dial!

  • LisaJ (@lisajjenkins42) reported

    @googlenesthelp I've lost power to 1 of my 4 nest thermostats. I've checked the relevant heatlink which is getting 240v power but not sending 12v to the thermostat. I've tried power cycling the unit which hasn't worked. I've no manual control over the heatlink. It's dead. Help

  • Lisa Jenkins (@LisaJen29695309) reported

    @googlenesthelp I’ve just returned home from a weekend away and have lost power to one of my 4 nest thermostats. I have checked the relevant heatlink which is getting 240v power but not sending 12v to the thermostat. I have power cycled the unit which hasn’t worked. Help

  • Chris Bucky Barnes (@ChrisBarnesInfo) reported

    Dear Smart Device Manufacturers (of which there are now MANY), If you choose to not give users a place to see a device's IP address and MAC address in the app you are HORRIBLE AND PART OF THE PROBLEM. Looking at you, @smartthings and @googlenesthelp.

  • Sherry Clark (@sl2clark) reported

    @googlenesthelp I’ve got a problem and have made 3 phone calls wonder if I could get some help here.

  • R. Burke (@RBurke64465415) reported

    @googlenest @madebygoogle Google products dont work with google sign in. And they know it, and still dont fix it. Trash.

  • R. Burke (@RBurke64465415) reported

    @TommiTMX @benneio @googlenest Been saying this for years.... google been trash since they broke hangouts and google music. Think im gonna switch to amazon. They work with my g suit.

  • B25 (@B25Owl) reported

    @RichardIlderton @googlenest @HiveHelper Was in the same predicament as you a year ago. I chose Tado and I’m pleased I did. Reason for choice very bad reviews for Nest customer service and I follow Hive on Twitter and constantly see issues of connectivity. Honestly haven’t had an issue on Tado since I’ve had it.

  • Mark Walker (@markwalker_) reported

    @googlenesthelp Thanks. In my limited twitter reach, I've had a couple of other people reporting this same issue of the thermostat showing "offline" in the app despite being online. So I don't think it's caused by my network as I did previously.

  • Mark Walker (@markwalker_) reported

    @googlenesthelp It's not an ISP issue, it's simply the configuration of devices on my network. Devices should, ideally, have the option to manually define their network settings. Nest thermostats don't have that and in the years I've had one, they don't seem to get much development from google


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