Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
London, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • IAmClerval Clerval Fokle (@IAmClerval) reported

    @googlenesthelp Having issues with wifi routers. Devices show offline; unable to connect. Used to happen intermittently. Constantly happening for the past 3 days! Help!!

  • hinakin scott s (@hinakin) reported

    @lgreenberg @googlenesthelp I have Verizon Fios. Had this problem with a rachio sprinkler controller. I had to go in the Verizon app and remove it from the list of products connected to the router

  • proletaariat ProletAAr!at (@proletaariat) reported

    Stay away from murderous @googlenest thermostats. If you can't afford or won't pay their subscription fee. You will wake up multiple times a night during record heat due to the dial turning to 80°. It sadly came with the house, gonna rip this **** out and get a dumb thermostat.

  • GScones923 Aight (@GScones923) reported

    So far today, my @googlenest doorbell camera has considered the garbage truck a “person” and the Amazon delivery person (who walked to my porch and stood there for 20 seconds) a “motion”……….

  • ohtimothybarnes Tim Barnes (@ohtimothybarnes) reported

    Six year old Google Nest - heat link broken. @googlenesthelp - sorry! Not in warranty and we no longer make replacements. £200 thermostat is now a brick. I won't be buying another.

  • naresham NM (@naresham) reported

    @Google @googlenest @Google Know that all speakers are working perfectly fine but as always, some speakers get randomly excluded from continued conversation. Usually it used to be one of the speakers but this time it's 4 😢 Please fix your bugs and please provide options to select & add

  • jevonwebster J Webster CFP CKA MBA (@jevonwebster) reported

    @googlenesthelp my Nest thermostat all of a sudden disconnected from wiffi and doesn't show any available wifi connections. Please help. I've already tried all the trouble shooting steps.

  • old_moaner Old moaner (@old_moaner) reported

    @googlenesthelp Your card update system is awful. I’ve given up trying to sort and can’t get any help from you. I’m now going to buy a new camera from Hive

  • tomupson Tom Upson (@tomupson) reported

    @googlenesthelp Got my nest learning thermostat 3 that is saying the H72 error yet to the unit itself it is pulling 12V? Not sure how to go about this now as the heat links connects wirelessly but no power to base station even though its testing at 12v

  • Dkbkny4 Douglas Kreytak (@Dkbkny4) reported

    @googlenesthelp It’s 2022 & this issue still persists . Apparently no improvements made!

  • CalebAllen9 Black Bill Nye (@CalebAllen9) reported

    @googlenesthelp This thermostat has been working fine for 12 months this weekend this problem just popped up. The router is upstairs and the thermostat is downstairs.

  • old_moaner Old moaner (@old_moaner) reported

    @googlenesthelp Yeah I’ve put the problem on there but you ain’t engaging with me. I can’t send you a message and then wait an hour for you to reply

  • terry_bowling Terry Bowling (@terry_bowling) reported

    Hey @GoogleStore my Pixel 6 camera cannot scan the QR code on my new @googlenest Thermostat to set it up. Please fix your QR URL scanning.

  • andiamo944 Aleem Kanji (@andiamo944) reported

    @RyneHager Maddening. @madebygoogle and @googlenest need to fix this…

  • cindypeel1257 cynthia 57 (@cindypeel1257) reported

    Pretty bad when a @googlenest doorbell does a better job than @ADTSecurityPA that you pay hundreds of dollars a month for 😢 guess once my contract is up I am going all @googlenest

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