Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Tampa, FL 1
Escondido, CA 1
Chepstow, Wales 1
Lincoln, NE 1
Tequisquiapan, QUE 1
Rödermark, Hessen 1
Katy, TX 1
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
London, England 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • WesMullins Wes Mullins (@WesMullins) reported

    @googlenesthelp @davehariri I'm having the same issue @davehariri

  • Canes3312 David Spinabella (@Canes3312) reported

    @googlenest @IanRMinshall My nest Cam keeps giving me the c106 code. I tried everything by resetting it and still not working. Please help me

  • LesterAtsu Samuel Lester Atsu (@LesterAtsu) reported

    Need help to fix my issue @googlenesthelp

  • mgrabois Michael Grabois (@mgrabois) reported

    @googlenesthelp It happened overnight, about 4am CDT (according to how long it's been offline), but it has happened occasionally before. So far: dropped/reconnected the hardware to the network, force-quit the app, went into/out of airplane mode on my iPhone, & logged out/in to the app.

  • stephneallison Stephanie Bell (@stephneallison) reported

    @googlenesthelp yet again your piece of **** system is down in my home. half of my system won’t connect to wifi while half of it has no problems. what is the point of spending thousands of dollars on your products if they don’t actually work. what a ******* scam

  • koronerarter Ege (@koronerarter) reported

    @googlenesthelp i am going crazy with my nest thermostat. I have a heat pump set up and currently at heat, and even if i stop heat, unless i change the temp to something very low it never stops. Another issue is it sets the temp to 90 out of the blue and we experience hell heat.

  • JU51LNS JU51LNS (@JU51LNS) reported

    @googlenesthelp Doesn’t help. I only want timeline events showing for motion or people in the zones created. But no way to do this, select a zone, you get everything egvdound which means an event every minute when windy.

  • Martin_Law Martin Law (@Martin_Law) reported

    @ChrisJefNorman @googlenesthelp Funnily enough i have had the same issue all day today.. System has been running for 3 years without a hiccup.. Holding heatlink works, but then i get H71 error soon after.

  • beautyvixenca Jill Oliver-Fox 🦊 (@beautyvixenca) reported

    @googlenesthelp for months now the next step and next ingredient commands don't work for my home. It just tells me about stores near by valled next step. When are ypu foxing this ling standing glitch?

  • koronerarter Ege (@koronerarter) reported

    @googlenesthelp i am going crazy over with my nest thermostat. I have a heat pump set up and currently at heat, and even if i stop heat, unless i change the temp to something very low it never stops. Another issue is it sets the temp to 90 out of the blue and we experience hell.

  • lashedupcoffee 𝓒𝔬𝔲𝔯𝔱𝔫𝔢𝑦 ♥️ (@lashedupcoffee) reported

    @poke_m0m @googlenesthelp We have the one the outdoor one and got it last may or June i think. The real issue we had was connecting it to a new wifi router and that took days

  • beautyvixenca Jill Oliver-Fox 🦊 (@beautyvixenca) reported

    @googlenesthelp You've made listing to music pointless and terrible with ads.

  • MyTradingHandle Tryin' to put me kids through collage (@MyTradingHandle) reported

    @japersdizzle @egoebelbecker @googlenest My Ring sensors were also delays but only by like 5 seconds. It would depend on if their distributed services are regionalised. It’s not uncommon for services in parts of the US and Europe to go down at the same time if they share cloud space.

  • stephneallison Stephanie Bell (@stephneallison) reported

    @googlenesthelp wired. the only thing the app says is that the camera is offline and to make sure it is connected to wifi.

  • egoebelbecker Eric Goebelbecker he/him (@egoebelbecker) reported

    @googlenesthelp I just reinstalled the app. Might as well, since I have to login at least once a week anyway. I wasn't aware I could use the Google Home app for Nest gear? Should I know that? Will I eventually have to?

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