Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

• Ann Arky (@PamiamSC) reported 20 hours ago

  @googlenesthelp I have an established Nest thermostat. It no longer finds wifi networks. Every other wifi device works. The Nest thermostat is the only device that can't find a network. Both the network and the thermostat have been reset. Please help.

• Barry J Black (@BarryJBlack) reported 2 days ago

  @KristenWeather @googlenest Ugh that is the worst. Years ago I remember being out mowing my lawn when I lived in the Cape. Suddenly there was a ton of smoke. Come to find out the smoke was from fires in Sarasota and the wind blew it down the coast. Seemed like it was coming from nearby it was so thick

• Kristen Kirchhaine (@KristenWeather) reported 2 days ago

  @BarryJBlack @googlenest Wildfire smoke from Canada is pretty bad over the Midwest today/tonight. And it's not just aloft, it's mixing down to the surface, it even smells like smoke.

• CERBERUS (@Vaffanculo403) reported 2 days ago

  @madebygoogle @googlenest can you guys please do something about the shoddy connection for the Nest Doorbell (2nd Gen) in the Google Home app? I have "strong" Wi-Fi signal and the love video still doesn't load out taken minutes to load and even it does load it skips. TERRIBLE!

• James **** (@wjmwjm1989) reported 2 days ago

  So our 3rd gen nest thermostat just cannot find any wifi networks nearby. I have tried rebooting my router and also the thermostat several times, but nothing works so far. So is this something that you could help me with, please? Many thanks! @googlenesthelp

• Lucas Trestka (@LowKickLuke) reported 2 days ago

  @googlenest Who ******** do you think you are changing my temperature settings without my permission, and without giving me the ability to change it “to help avoid less clean energy” **** you. I’m done with you. I just tossed my nest and am going to Home Depot right now to get a “dumb” thermostat. I’m absolutely ******* tired of your ****. Go **** yourself.

• 1DRUNKENREDNECK,aka Phuc Hue (@AndrewP35479303) reported 2 days ago

  Kinda sucks I had to buy a doorbell from Amazon because @googlenest equipment is trash after 18months. 28.99 subscription every 6 months and @ADT charges 5x that for trash equipment. If yall think the trash talk gonna stop? Uh NO! YALL SUCK!

• AKT (@countcorrupt) reported 5 days ago

  @belkin, @googlenest, @Logitech. Dear tech companies, I didn't realize that when I bought a Wemo product, nest product, or harmony remote that i was renting it from you at your discretion. It's BS that you are just shutting them down.

• Bob M (@Bobbyoky) reported 5 days ago

  @googlenest no, I am not paying $150 for a product because you’re choosing to discontinue one that works perfectly fine. When it stops working, I’ll be buying a new brand. I’m sure a third party app would work just fine, but you want to scam customers. Ok, no problem.

• Thaïs Sher (@ThaisSher) reported 5 days ago

  @googlenest That's good....would have freaked me out if was...Of course, the Police would be on call if someone had tried to illegally access House ...but no intruder /trespasser that I can see and nothing broken, nothing stolen.... Nothing stolen or nothing else misplaced or broken...

• Everything's bike! (@halo_g117) reported 7 days ago from City of Minneapolis, Minnesota

  @Google @googlenest fix your ******* ****. When I say "hey Google, turn on the living room lights" I don't need ******* Gemini to ask if I want context added and then not turn on the god damn lights! What ******** is this enshitification. I'm losing my mind

• Ann. Who? ❤️🇨🇦 (@annwmac) reported 8 days ago

  I’m looking for advice on what to replace our @googlenest doorbells (we have 3) and outside camera. We are continuously being booted from the app requiring a complicated login process. Plus, if somebody rings the doorbell, by the time we get the notification the person is gone.

• Janani Vasudevan (@jananivasudevan) reported 9 days ago

  The impact of bad customer service! After literally 10 hours on phone with @XfinitySupport & giving them offers to take our money to just ship us their WiFi extenders, we decided to give up and go with @googlenest extenders. Wonder what’s the right threshold at which you give up!

• decidable (@fresheyeball) reported 10 days ago

  @googlenest buying the nest protect is the WORST idea. I am now going through the costly process of removing these from our home.

• Made by Google (@madebygoogle) reported 11 days ago

  @AndrewP35479303 Hi there! We're sorry to hear that your front Nest Doorbell stopped working and that you can't use live view. We want to provide you with accurate assistance. Since this handle @googlenest was deprecated, please send us a DM on our official page, @madebygoogle, so we can provide you with further instructions. We're ready to help!

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