Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
London, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • SarcasticCan sarcastic canadian ☘️ (@SarcasticCan) reported

    @googlenest Your google homes predictive tech is garbage. We have 2 homes setup in our house, I had the TV paused through harmony hub on home 1, I then told home 2 to pause the TV when it has a harmony hub in the same room and it unpaused the TV in home 1.

  • Prototype_Panda Prototype_Pandad (@Prototype_Panda) reported

    @googlenest It's been with the Google Assistant, I've rebooted and uninstalled the trouble app and still nothing

  • PhilKyriacou Phil Kyriacou (@PhilKyriacou) reported

    @googlenesthelp for some reason I’ve been logged out of the app and can’t log back in. Tried resetting the password but link wasn’t sent to my email address. Please help!

  • AAwd47 AustinAWD47 (@AAwd47) reported

    @googlenesthelp hi there, my Google nest thermostat has lost wifi for the past four days now. Tried everything from rebooting the router, Uninstalled the nest from everything. Can you help?

  • RotNHellJack Watchin' You! (@RotNHellJack) reported

    @googlenest What in the heck are you folks doing? How away assist is regulating the temperature in my house when I’m away? WTF? When I leave or spend extended periods of time outside in my garage, this system SHOULD NOT be adjusting ANYTHING. I have a schedule set and Nest

  • Rob_Laird Robin Laird (@Rob_Laird) reported

    @googlenesthelp in the UK and have an H1 error. Tried resetting the thermostat by holding it down, and the same with Heatlink. Any ideas?

  • matbeausoleil Mat Beausoleil (@matbeausoleil) reported

    @googlenesthelp It is backup. Check Twitter - lots of reports that the service was down. At least 10 minutes.

  • socalrob626 Robert (@socalrob626) reported

    @googlenest I purchased on the Google store a C by GE smart plug and it worked for about a week. Then every time I tell Google to turn on my lights it tells me sorry it looks like two outlets aren't available right now. I've tried all the tips to fix this issue but it doesn't work.

  • celeryjacket n ㋐ t ☁ (@celeryjacket) reported

    @googlenest They are literally beside each other. That’s not the issue. It randomly stopped working and now it’s broken. Nothing changed, it just stopped working in the night.

  • timur_erhan Erhan Timur (@timur_erhan) reported

    @googlenest someone is messing with the servers tonight because all my all of my google nest products keep going offline/online/offline and this has nothing to do with my internet services.

  • sopdet hockatie season 🏒🥅 • 😷🏳️‍🌈✨ (@sopdet) reported

    @googlenest Nope, the issue isn't from your end :)

  • rjonesx Russ Jones (@rjonesx) reported

    .@googlenest I followed all the instructions including buying the second replacement Nest thermostat... and it arrives with a broken screen. I’m now out the cost of both. Can I get my case expedited.

  • mehraneha Neha Mehra (@mehraneha) reported

    @googlenesthelp hello! I have tried all troubleshooting steps and was unable to get my nest to connect back to the wifi. We’ve only had our house for about a year. Can you help?

  • rickespada Rick Espada 🇵🇷🤓 (@rickespada) reported

    .@googlenesthelp why I cannot logon to my NEST account... Google down again? This needs to be reliable!

  • AdamWri60602977 Adam Wright (@AdamWri60602977) reported

    @googlenesthelp I can't connect to my best mini, keeps giving me the can't communicate error

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