Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Calgary, AB | 2 |
| Rochester, MI | 1 |
| Didcot, England | 1 |
| Paris, Île-de-France | 1 |
| Doullens, Hauts-de-France | 1 |
| Maynard, MA | 1 |
| Westerville, OH | 1 |
| South Salem, NY | 1 |
| Fargo, ND | 1 |
| Dania Beach, FL | 1 |
| Tinley Park, IL | 1 |
| London, England | 1 |
| Marblehead, MA | 1 |
| Jacksonville Beach, FL | 1 |
| Troy, MI | 1 |
| Grebenstein, Hessen | 1 |
| Richlands, VA | 1 |
| Salem, MA | 1 |
| Philadelphia, PA | 1 |
| Manchester, NH | 1 |
| Saskatoon, SK | 1 |
| Miami, FL | 1 |
| Lancaster, SC | 1 |
| Phoenix, AZ | 1 |
| Franklin, TN | 1 |
| Brentwood, CA | 1 |
| Ashburn, VA | 1 |
| Birmingham, AL | 1 |
| Rotterdam, zh | 1 |
| Taylor, MI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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ted lachmansingh
(@tedlachmansingh) reported
from
Toronto, Ontario
@googlenesthelp is there a problem with Nest? One camera is offline while my doorbell and thermostat is working.
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Rev. Gary Stripling
(@GaryStripling) reported
@googlenesthelp I installed a Nest Learning Thermostat 3rd Gen last month. It connected perfectly to my WiFi and has worked great. 3 days ago it suddenly stopped connecting to our WiFi - it’s not even finding my router. I’ve restarted the Nest & my router to no avail. Help!
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kxlx
(@kxlx18) reported
@googlenesthelp This seems to not have been resolved...am experiencing this same issue still. Went down about :30 ago...
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Michael Beck
(@MichaelRBeck) reported
@googlenest Thanks for reaching out. You guys are really good at that. I tested playing a ***** Wonka clip and it stopped no problem when I said “Hey Google stop”. So I have no idea why the other video didn’t stop with the same command. You can see in the video the Hub clearly heard me.
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Paul Bunyard
(@wildaboutimages) reported
@googlenest You have taken money from the account of people and down graded their service!
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Patrick Grämer
(@pgraemer) reported
@googlenest @shidls @tweethue unfortunately i have the same issue.
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Christian Na
(@colonelpanders) reported
@googlenest After several hours on the phone with support they said it doesn't have anything to do with our network settings and that its a known issue from their end. We asked how we can resolve it and were told we were SOL.
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Tahia 🥀
(@txhxq) reported
Told my @googlenest to “chup” and that ***** spoke back w an indian accent??? wtf
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Christian Na
(@colonelpanders) reported
@googlenest Did all those things. Did not help. Same error.
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Chintu_chweets
(@tharun_chintuu) reported
@googlenesthelp couldn't connect to wifi..rebooted 10 times...rebooted home network couple of times...reset-ed couple of times...please help heree
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A C G
(@AnOaklandSoul) reported
@sleighttrickery @RedMiracleFish @googlenest Nope! My issue was solely with color lights (tv strip lights, HueLiv floor lamp). They worked fine in the SL app, but in GH, they showed as unresponsive. However, non color devices worked fine in my GH app (xbox, sockets,etc.). All fine now!
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Emil Karlsson #MakeSolo2Happen
(@warmlander) reported
@thomas_santana7 @googlenest @tweethue Maybe an issue for a lot of us customers?
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Maciej°W
(@mwal86) reported
@googlenesthelp don't want to be funny but the quality of the Nest Hello (UK) Video its really bad especially at night its nothing like it was before!
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Matthew Sanders
(@Matthew58163403) reported
@googlenest because I used to really trust you guys but what happened when you became alphabet? **** the shareholders bro. Consumation over all. No excuses just perform the operations. Or ill need to use dogpile or duckgo... Or better yet @bravebrowser01
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Paul Bunyard
(@wildaboutimages) reported
If you are thinking of purchasing @googlenest cameras, DON'T they have the WORST customer support I've ever had, 2 months now since they forced me onto a new Nest Aware plus subscription service and since then the cameras have been missing events ! Absolute joke @googlenesthelp
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