Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kirkland, WA | 1 |
| Peoria, AZ | 1 |
| Anchorage, AK | 1 |
| Seattle, WA | 1 |
| Havertown, PA | 1 |
| Montalvo, CA | 1 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
| Rochester, MI | 1 |
| Didcot, England | 1 |
| Paris, Île-de-France | 1 |
| Doullens, Hauts-de-France | 1 |
| Maynard, MA | 1 |
| Calgary, AB | 1 |
| Westerville, OH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Kristin Hoddick
(@KHoddick9449) reported
@googlenest April 2020. No other changes and everything else connects to the wifi without issue.
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Vlada Pribylova
(@PribylovaVlada) reported
@googlenest No clue. We were sleeping. Went to the app to increase heat and seen it was offline
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Craig McLellan
(@stardottext) reported
@XnowhereXmanX @googlenest Did you get anywhere with this? I have the same problem with the new Chromecast and NowTV.
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Vlada Pribylova
(@PribylovaVlada) reported
@googlenest Google nest is black w/green light flashing. Rebooting steps: took off thermostat&placing it back no help, pressing down for 30 sec light turns to orange once&continues to blink green. Placed it charging to the outlet, green light continues with no help.
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Emma Starkie
(@emstarkers) reported
@googlenesthelp I’ve been waiting for help w my broken heatlink (hence broken heating) since reporting on 18th Dec but response times are really slow. When will someone respond to my email?
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Kat 🎄🔥 "War on Christmas Shock Trooper" Callahan
(@JezebelKat) reported
@googlenest And it started happening this morning, it hasn't been an issue before. But only, I presume, because none of my neighbors went looking or accidentally stumbled across it.
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Aamir
(@doubl3_aa) reported
@googlenest Worst customer experience I have received
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Demon ©
(@DemonTraitor) reported
@googlenest Don't worry. I don't need help. Just venting.
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Original Pendla
(@OriginalPendler) reported
Hey @googlenesthelp, why am I not able to use #digitalwellbeing on my Nest Mini in Slovakia? I need to set downtime for the kids, desperately. Please help.
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Aamir
(@doubl3_aa) reported
@googlenest Worst customer service experience I have received
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Dr. Spicoli
(@DrSpicoli) reported
@googlenesthelp I’ve been chasing a humming doorbell for about a year. I’ve now realized when I moved I left the chime connector. Any help in how to get a replacement would be greatly appreciated.
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James Cash Back
(@rakutencash1980) reported
@googlenest That is the error I keep getting. So frustrating I am just trying to get something hooked up. So starting with the nest.
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Greg McKone fights #ClimateChange 🌎🇨🇦💚
(@gregmckone) reported
@googlenest hi, I set a “bell” forWeekdays at 6:45 AM. Now I can’t figure out how to make it stop. Help please
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nomadbakerdavid
(@nomadbakerdavid) reported
Our @googlenest is not working. Our flat is freezing 🥶
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Qutey Pie
(@QuteyP) reported
@googlenesthelp Hi I need help with my nest mini 2. Every single time I want to use it I need to factory reset it or it keeps on saying it can’t find my Wi-Fi. I just factory reset the nest yesterday morning and by dinner time it was already telling me It can’t find wifi....