Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Check Current Status
Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 2 |
| Rödermark, Hessen | 1 |
| Katy, TX | 1 |
| Ashburn, VA | 1 |
| Lisbon, Distrito de Lisboa | 1 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
| Westport, CT | 1 |
| Salisbury, England | 1 |
| Laurel, MD | 1 |
| Gateshead, England | 1 |
| Tonawanda, NY | 1 |
| Roberts, WI | 1 |
| Denver, CO | 1 |
| Stratford, ON | 1 |
| Inkster, MI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
-
⛄️ Merry Joe-mas 🎄
(@Nidocamen) reported
@googlenest Security? Just tell me the setting to change in the app. Problem solved. I’m on latest iOS and recent GH app, I don’t think revealing that will cause me to get hacked.
-
alex
(@alex24561621) reported
@googlenesthelp perhaps. Either way, please fix this problem because I paid a lot of money on equipment and a service that is NOT working right now!
-
David
(@AmazinDavey) reported
replaced and yet here I am with no return label. Support has been putting me through an endless loop. Fix this by the end of the day @googlenesthelp, if not, I'm switching over to Amazon Alexa.
-
..::HeatherKay::..
(@heatherrrkay) reported
@googlenest Can you run more than one smart plug to one nest mini? And I have my tv plugged into a smart plug, but it won’t turn on. Help help!
-
David
(@AmazinDavey) reported
Did I mention I've been asking for a phone call from @googlenesthelp for days now and I still haven't received one? Worst customer service I've ever had to deal with.
-
patt
(@patt3k) reported
@googlenest I am in the US. The issue is Google didn't push any security updates since release date . Factory reset won't resolve this .
-
⛄️ Merry Joe-mas 🎄
(@Nidocamen) reported
@googlenest With due respect, and pardon my anger, but... DO NOT SEND ME TO A F***ING FORUM THREAD. Give me an ACTUAL HELP ARTICLE or just tell me that IT"S NOT POSSIBLE. KINDLY TELL ME EXACTLY WHICH SETTING TO CHANGE IN THE APP. Thank you.
-
Everything is Everything ✊🏼
(@VelvetDevil9) reported
@googlenest Ah. Duh 🙄 Therein lies the problem. Old Apple Music subscription expired yesterday. I intentionally waited for that expiration in order to change it to Apple 1. Just purchased. I have original Google Home devices. USA. Thanks so much.
-
Nasir Muhammad Al-Amreeki
(@nasiralamreeki) reported
@ogerardin @googlenest It’s a widespread issue their tech support is just gonna run you in circles with useless troubleshooting that wastes your time instead of escalating with a ticket.
-
Adrian Chavez
(@adrian17chavez) reported
@TiffaniAtta @googlenesthelp I have this same issue can someone assist me in trying to resolve this problem?
-
kushal shukla
(@kushal__shukla) reported
@googlenest Happening since few months.. wasnt using it much. Tried resetting bluetooth settings in phone. Still the same problem.
-
Slava Mogutin
(@SLAVAMOGUTIN) reported
@googlenest Hi, my Chromecast suddenly stopped appearing on my phones/tablet. I’ve tried everything on your help site. Any help would be appreciated! (Please?)
-
Shane Macaulay
(@ShaneMacaulay) reported
Seriously considering switching internet providers from @RogersHelps only because our door camera and baby cam go offline at least twice a day until I reboot the router. @googlenest and I’m working from home. #notcool
-
Adrian Chavez
(@adrian17chavez) reported
@googlenesthelp hi my nest thermostat no longer can find my wifi or any wifi. I have rebooted my wifi, reset the nest, deleted my app nothing seems to work. Saw a YouTube video with similar issue and was directed here. Please help.
-
Nasir Muhammad Al-Amreeki
(@nasiralamreeki) reported
@luminaire23 @googlenest @madebygoogle It’s also cut bandwidth throughput by 75% lots of people on Google Help Forums and Reddit with the same issues.
Check Current Status