Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Calgary, AB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • myGEENI Geeni (@myGEENI) reported

    @FlyGuyDave85 @googlenesthelp We have been made aware about the situation regarding the Google Home Connectivity. We are happy to report that the issue has been resolved and we just have to unlink and relink the Geeni app to Google home. For assistance, just call us at +1 (888) 232-3143.

  • vinuac Vinu Abraham (@vinuac) reported

    @googlenest We have been waiting for your solution to this issue which is inaccessible to us as Deaf community since. @Google #accessibility #Deaf

  • talonbrett25 Brett (@talonbrett25) reported

    @googlenesthelp i have had my nest from fall of 2018. About 3 weeks ago I lost connectivity to the wifi. I used a bunch of troubleshooting documents and I still can't connect. I haven't changed my network either please help

  • DaveInNorCal Dave (@DaveInNorCal) reported

    @googlenesthelp It's an email thing now. Thanks. But if I don't get my refund then I'll need your help. I don't get why it's taking so freaking long. This is dumb

  • jennieeking Jennie King (@jennieeking) reported

    @googlenesthelp my Nest won’t connect to my network! (No problem with other devices in house connecting to network) Tried everything ! Restart nest, router, etc. what next?

  • derykp Deryk Piper (@derykp) reported

    @googlenesthelp 2/ its fullscreen feed no problem.

  • Beickon Beickon (@Beickon) reported

    @madebygoogle my #nest #nestThermostat is not working AGAIN … CONTACTED @Google @googlenest help center and their solutions was … buy another … WHY WOULD I BUY ANOTHER MALFUNCTIONED DEVICE?!?! worst help EVER!! #dontbuygoogle

  • SimonGibbins3 Simon Gibbins (@SimonGibbins3) reported

    Anyone else having trouble with Google Nest. My other half cannot migrate her nest account to a Google account as the verification email don’t come through on Gmail! #googlenest #unconnectedhkme

  • jpftw JP (@jpftw) reported

    @googlenesthelp Thanks for reaching out! I have someone who makes money to fix these things coming by in a bit. Who would have thought that a degree in music didn't equip you for some light electrical engineering?

  • shane_elliott Shane Elliott (@shane_elliott) reported

    If you decide to purchase @googlenest devices. Keep in mind that the customer service/support is horrific. So, if all goes well, you're happy. When you have the slightest problem you're going to be appalled at that day you spend with an AI bot or a human who behaves like one :)

  • susanjavis Sue Avis (@susanjavis) reported

    @googlenesthelp I need to update my debit card to renew my nestcam subscription it won’t let me….help please 🙏🙏

  • OJMHAC OJMHAC (@OJMHAC) reported

    @googlenest our doorbell will not ring in our house. We have done troubleshooting and nothing works. Any idea how to fix this?

  • SkoulundLarsen Niels-Kristian Skoulund Larsen (@SkoulundLarsen) reported

    @googlenesthelp hey.. is ther a problem whit link your account to Google home.. it is any thing from Philips hue. To Xbox. To smart thing. After updatebat Google home from 29/7-22. And I try on 2 different android and one iOS.

  • RiggedTheGameIs Scott Marshall (@RiggedTheGameIs) reported

    @googlenest You don't send emails notifying users their equipment is offline anymore? How much more do you plan to downgrade my service?

  • don_lap15 Don Curtis Jr. (@don_lap15) reported

    @googlenesthelp It is a wired doorbell. The issue started happening months ago. And we do have a nest aware subscription. We also had to create two homes due to an issue with the doorbell not being able to add on to the existing home.

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