Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Calgary, AB | 2 |
| Anchorage, AK | 1 |
| Seattle, WA | 1 |
| Havertown, PA | 1 |
| Montalvo, CA | 1 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
| Rochester, MI | 1 |
| Didcot, England | 1 |
| Paris, Île-de-France | 1 |
| Doullens, Hauts-de-France | 1 |
| Maynard, MA | 1 |
| Westerville, OH | 1 |
| South Salem, NY | 1 |
| Fargo, ND | 1 |
| Dania Beach, FL | 1 |
| Tinley Park, IL | 1 |
| London, England | 1 |
| Marblehead, MA | 1 |
| Jacksonville Beach, FL | 1 |
| Troy, MI | 1 |
| Grebenstein, Hessen | 1 |
| Richlands, VA | 1 |
| Salem, MA | 1 |
| Philadelphia, PA | 1 |
| Manchester, NH | 1 |
| Saskatoon, SK | 1 |
| Miami, FL | 1 |
| Lancaster, SC | 1 |
| Phoenix, AZ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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jlm
(@canadianjl) reported
@googlenesthelp Restart my modem and try to reconnect the wifi... it goes online and offline on its own not sure what else to do
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mr.jds
(@Mr_JDS_Hobo) reported
@googlenesthelp I have a nest thermostat issue - I sent you a DM
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Tim Alex Breaker
(@timbreaker) reported
@googlenesthelp Maybe put a tweet out telling people you are aware of the issue so they don’t try everything in house thinking it’s their issue?
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Tim Alex Breaker
(@timbreaker) reported
@googlenesthelp I have nest hello, outside cameras and inside cameras. All went down overnight
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Parker Dixon
(@PrkrDxn) reported
@googlenesthelp All my cameras went down almost an hour ago. New outage?
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Martin
(@martindodonnell) reported
@googlenesthelp Yeah but as I removed my indoor iq before you admitted it was your problem...now Google Assistant won't come back on it!
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AK
(@AKtech2021) reported
@googlenesthelp You didnt resolve the 5ghz bug for chromecast with google tv , the issue was from 6 month
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Laura Slate
(@LauraLSlate) reported
@googlenest sends me an email my AC went up 23 degrees rapidly and on email has place to find a pro to book a checkup. I do to find out my nest less than a year old is having a malfunction and I need to send in and they won’t pay back the pro fee to come out & tell me it’s broken
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jlm
(@canadianjl) reported
@googlenesthelp my doorbell goes offline at least 10 times a day meanwhile my internet is working fine... what’s the deal? I bought this for safety purposes and if it keeps going offline when I need it.. what’s the point?
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Dells
(@Dellsinho) reported
@googlenesthelp @ParkerDixonTX Issues again with our Nest Hello, going offline and night vision flicking on an off randomly.
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Richard Terris
(@richardterris) reported
@googlenesthelp It said WiFi error and had a website address to go to, the w5 one. No network changes. I can still connect to the WiFi with other devices such as my phone
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Lilli Ann
(@LilliAnnDavis) reported
@googlenesthelp literally have no idea what this means - When we got our nest it said we had to sign in with a google mail account? I wasn’t aware you could make a nest email account?
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Parker Dixon 🛠
(@ParkerDixonTX) reported
@googlenesthelp All my cameras went down almost an hour ago. New outage?
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PoPology
(@popology) reported
@googlenesthelp Wish I was notified earlier. Had to go down on all plugs in this order 1. Reboot nest hello 2. Reboot goggle mesh 3. Reboot router 4. Reboot modem 5. Scolded my kids for ringing the bell and it did work
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Sim
(@bishbashboshdj) reported
@googlenesthelp Still not working for me