Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Chepstow, Wales 1
Lincoln, NE 1
Tequisquiapan, QUE 1
Rödermark, Hessen 1
Katy, TX 1
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • TweetsByDavis Davis (@TweetsByDavis) reported

    @googlenesthelp my google nest app won’t connect to my thermostat currently, are the servers down at the moment?

  • joannab_parody jb parody account 🕷#3.5% (@joannab_parody) reported

    @googlenest I just want to talk to support. I don’t want to sign in with my google account. I didn’t choose this thermostat, my landlord did. I don’t want to share data, I just want to turn the heating on and off!!!!!!! Can I call you?

  • BlairBlaire2 BlairBlaire (@BlairBlaire2) reported

    @sunnysehgal @iChosen1TV @googlenest I thought I was going crazy trying to login!

  • DreSpacePDX Andrée (@DreSpacePDX) reported

    @googlenesthelp Hello I had purchased a google nest learning thermostat and had it installed in 2022. Within 2 months it stopped connecting to wifi. I’ve tried resetting device/ rebooting router but still cannot find a network. Help! This one is a dud.

  • patriziobruno Patrizio Bruno 🌐 (@patriziobruno) reported

    @googlenest @ManishMiglani_ It's a shame you moves this in a DM. I'm having the same issue with a far simpler setup (only one home and only nest camera and hello on the network). I cannot add a newly bought nest iq camera indoor. I keep getting nc013

  • MelMadifer Emma (@MelMadifer) reported

    @MuchoInvestor @googlenesthelp I’ve had the exact same issue last night/this morning.

  • joannab_parody jb parody account 🕷#3.5% (@joannab_parody) reported

    @googlenesthelp Thanks. All resolved but it shouldn’t need me to resort to Twitter to find the help number .

  • BlairBlaire2 BlairBlaire (@BlairBlaire2) reported

    @iChosen1TV @googlenest It’s down right?

  • MuchoInvestor InvestorMucho (@MuchoInvestor) reported

    @googlenest hi there. Can you help? My thermostat showed this morning that the device needed to shut down to restore battery and then went dead. Having plugged it into a USB source there’s no blinking light, indicating that it is recharging. What should I do? It’s rather cold! TY

  • Eudaemonius Eudaemonius (@Eudaemonius) reported

    @googlenest @madebygoogle - Nest servers are NOT working. ETA for being back up??

  • MuchoInvestor InvestorMucho (@MuchoInvestor) reported

    @googlenesthelp hi there. Can you help? My thermostat showed this morning that the device needed to shut down to restore battery and then went dead. Having plugged it into a USB source there’s no blinking light, indicating that it is recharging. What should I do? Thanks.

  • TRNasty Tim N. (@TRNasty) reported

    @googlenesthelp app been down for 15 min. Can’t log in.

  • TiffanyMaruska Tiffany Maruska ⚓ (@TiffanyMaruska) reported

    I can't safely figure out what my dog is barking at outside, @googlenest scary time for an outage. I'll be here just letting her bark until I can see outside again!

  • CraftBeerGuy1 CraftBeerGuy (@CraftBeerGuy1) reported

    @googlenesthelp I think it’s ok, might have been a wifi issue

  • singerplanning Marc Singer (@singerplanning) reported

    @googlenesthelp 25 feet. I have had a nest there for at least 5 years and have never had a wifi issue.

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