Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Chepstow, Wales 1
Lincoln, NE 1
Tequisquiapan, QUE 1
Rödermark, Hessen 1
Katy, TX 1
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • TechBoi253 TechBoi (@TechBoi253) reported

    @googlenesthelp How do I get support for an issue with Google nest thermostat Gen3? It will no longer see wifi connections.

  • Adele75809 Adele Tavish🐕🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Adele75809) reported

    @GarvitPrajapat1 @googlenesthelp I'm sorry to see your account been hack, but i know someone that can help you recover your account back contact him immediately on Instagram Hackwizards1 he helped me recover mine.

  • eatherlydiana Diana Eatherly (@eatherlydiana) reported

    @googlenesthelp My google nest camera doorbell camera is still not working at all. I have done multiple resets both set and hard but neither worked. Please advise or refund.

  • IMKEDRIC KEDRICFLEMIUS (@IMKEDRIC) reported

    Dear @googlenest since that update my nest hub been saying “there was a glitch”more than it answers my requests

  • UCStanford UCStanford (@UCStanford) reported

    I've spent 4 frustrating years with my @ring doorbell that never actually works when someone rings the bell and never records video when something important happens. Last straw was when my phone broke and Ring wouldn't let me login on new phone. Finally switching to @googlenest

  • prosen_artist Clémence Prosen Art (@prosen_artist) reported

    @googlenest has the worst customer service I have ever seen.

  • OssiFritsche Ossi Fritsche🇮🇪🇩🇪🇪🇺 (@OssiFritsche) reported

    Why is it that #YouTubeMusic and #GoogleNest are not compatible? Is it that they are ****, or forcing you to sign up for the premium YouTube Music?

  • allenweiss Allen Weiss (@allenweiss) reported

    @googlenesthelp Thanks...that did it. Guess I didn't know I needed to always now sign in with my gmail password (I used to have my own password)

  • a_ray88 Austin Rayburn (@a_ray88) reported

    @googlenesthelp my Nest suddenly can’t find any WiFi networks, even though all my other devices work on WiFi. Rebooted everything to no avail. Please help.

  • xoxoKaralee Karalee 🤍 (@xoxoKaralee) reported

    @googlenest i have literally deleted and re-input my temperatures, i've been turning the temperature down all the time. but it literally is overriding it to force 79 degrees. where do i return this faulty equipment?

  • PaulSkinner88 Paul (@PaulSkinner88) reported

    @googlenest @jmwein Oh good, some more pointless bullshit hoops to jump through just to get it working. I'm guessing there's no timeline to fix this ludicrous situation? Punishing your paying customers for paying you monthly AND buying your devices? How dare we!

  • Blacknight2332 Nick smith (@Blacknight2332) reported

    @googlenest your app is causing my AOD to stop working after receiving a Nest Camera notification. I have a LG V60 model V600TM20i software is 20i. Nest app is up to date version 5.61.0.2. I have cleared cache / data / uninstalled / reinstalled. Same issue still.

  • POSTERBOYJM JIMI MANUWA (@POSTERBOYJM) reported

    @googlenest are useless. Terrible customer service

  • vizagkid Bud (@vizagkid) reported

    @googlenesthelp all need help. Thermostat does not connect. Tried all standard stuff including resetting the router

  • PyroGaming Pyro Gaming (@PyroGaming) reported

    @xoxoKaralee @googlenest We’ve seen on our neighborhood page where that’s happening to nest users because ercot is trying to reduce the grid load or some ****. Try disconnecting the internet to it? If it can’t communicate with Google they can’t push updates to it

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