Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

Less
More

google-nest Hero Image

Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • urbanbuzzmedia urbanbuzzmedia (@urbanbuzzmedia) reported

    @googlenesthelp Please can you help me, my Nest thermostat has stopped working

  • NickNL85 Nick (@NickNL85) reported

    @googlenest Hi, I experience this issue since a couple of months. But since I bought a second chromecast I was able to compare them. The new one, stays on and connected. The old one shuts off, the light indicator shuts off too and need a reset to start again. Its a 2018 I'll guess.

  • progge Philippe Rogge (@progge) reported

    @googlenesthelp I was promised twice that 'senior support' would reach out, including by you in DM. My 9th case number in getting same issue fixed 0-5826000030872

  • briant1969 Brian Trammell (@briant1969) reported

    Update on @Google @googlenest WiFi issue: When router was replaced it was done by “advanced replacement”, meaning I would be charged to if I did not send the old router back. Google sent an e-mail explaining the process and pointing to an attached RMA and shipping label.

  • urbanbuzzmedia urbanbuzzmedia (@urbanbuzzmedia) reported

    @googlenesthelp Hi it gave a H71 error (i Think) and then i get a failed to connect wireless to the Heat Link

  • NickNL85 Nick (@NickNL85) reported

    @googlenest The whole chromecast shuts down after a while. So I am unable to use any app, before I give it a hard reset and cut of power for like a minute. After the reset it works as it should. But when being used it shuts it self completely down.

  • spinzone12 spinzone (@spinzone12) reported

    @googlenest Yes it's happening on all titles and all services. The TV won't allow me to even select Dolby Digital, it's greyed out. I had no issue with the Roku. Many people on the internet seem to be having the same issue.

  • bhoovbhoov Brian (@bhoovbhoov) reported

    @googlenesthelp No changes that we know of, all three of our locks are offline in both the Nest App and Google Home. We have reset our router, unplugged the Google connects and reset each lock individually. Still offline.

  • libby_pier Libby Pier (@libby_pier) reported

    @googlenesthelp Thanks for the quick reply! No to all of those. All of our other devices are still connected to WiFi no problem. We also restarted the router for good measure and reset the network on the nest. Still no luck

  • RockPaperMoose Anonymoose (@RockPaperMoose) reported

    @googlenesthelp must be the worst customer service I’ve ever come across in my life #google #nest

  • T__Schneider Tim Schneider (@T__Schneider) reported

    @googlenesthelp Still down, and unable to log into accounts as of Noon MST

  • Pauldower1980 Paul Dower (@Pauldower1980) reported

    @googlenest It's not sure lights it's anything, it has a problem detecting the word on or off, I'll say turn the heating off, it turns it on, the the lights on it turns them off as so forth

  • bhoovbhoov Brian (@bhoovbhoov) reported

    @googlenesthelp anybody else Yale Locks offline? Did all the troubleshooting and still no luck, three different locks on two different connects.

  • hakmem Yiorgos Adamopoulos (@hakmem) reported

    @googlenest Not really. I connected it to another AP and am OK. I just put it out there because it may be an issue with others too.

  • oliviercros Olivier Cros (@oliviercros) reported

    @googlenesthelp Hi, i still have a reccurent problem with my Nest Mini. Everyday, it’s disconnected or no more associated. And i have to open Google home everyday to configue again :( i read other users have the same problem :( i already did a factory reset but nothing changed :(

Map Check Current Status