Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

Less
More

google-nest Hero Image

Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Chepstow, Wales 1
Lincoln, NE 1
Tequisquiapan, QUE 1
Rödermark, Hessen 1
Katy, TX 1
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • Jefailey_ Jeff Bailey (@Jefailey_) reported

    Over a year later and @googlenest is still broken on Android TV and the new @Chromecast with Google TV. Pathetic. Would have never migrated accounts had this been a warning up front.

  • underwaterryan Ryan Offord (@underwaterryan) reported

    @googlenesthelp I hate admitting defeat but I think there's a fundamental flaw in these devices. Some googling shows MANY people with similar problems. Would love some diagnostic logs from the doorbell somehow. Something to allow me to track down the problem.

  • crewless Chance Shirley (@crewless) reported

    Today’s home improvement tip: if you have a @googlenest thermostat, rip it off the wall and throw it in the garbage can*. *dispose of it responsibly

  • 909Xavier xman (@909Xavier) reported from Des Moines, Washington

    @googlenesthelp I lost the ability to find wifi on my Nest thermostat. I tried a reset with the same result. Left it off the wall for a few days and plugged it back in with the same result.. Help@

  • DrUllrich Ullrich Bartsch (@DrUllrich) reported

    @googlenesthelp hi, my nest learning thermostat, 3rd gen can suddenly not connect to WiFi anymore. All troubleshooting did not help (network reset, factory reset). The device doesn't see any WiFi networks, is continuously searching. Is there a fix?

  • MulleDK19 MulleDK19 (@MulleDK19) reported

    @googlenesthelp However, I have a new problem where all speakers respond at once.

  • Reesefamcentral Becky Reese (@Reesefamcentral) reported

    @googlenesthelp please help! Google Nest 3 lost WiFi and won’t reconnect despite allll the troubleshooting. It sees no nearby networks but WiFi is functional on all other devices. Broken WiFi only 6 weeks after a $300 purchase? Not cool.

  • jezzmc78 Jmac (@jezzmc78) reported

    @googlenesthelp I returned a defective device and have not received a return and no one with customer service seems to be able to help me. I have wasted $300 and now don't have the device to even try to take back to bestbuy

  • forrestshaw Forrest Shaw (@forrestshaw) reported

    I only tweet when there is something very important that I think everyone should know. Don’t buy @googlenest I did. It broke and now they want to charge me $200 for a new one. They also may have told me I was fat and that they didn’t like ‘Poor Decisions’ on @PrimeVideo

  • MulleDK19 MulleDK19 (@MulleDK19) reported

    @googlenesthelp Got my internet back. The problem seems to be gone. Which is interesting, because initially the problem was the same. Went to 100% then down to 1%. But now that I've finished setting up most of my lights and speakers, the issue seems to be gone. For now at least.

  • adamsiebs Adam Siebenman (@adamsiebs) reported

    Dealing with @googlenest customer service might be the all time new worst experience

  • cognac62 Southern Doc (@cognac62) reported

    @googlenest total screwed up disaster. No way to add spouse. So doesn’t recognize if she’s home or away. Gotta use google home. Nope. Doesn’t work. Total piece of useless garbage.

  • ZupeRok Rok (@ZupeRok) reported

    @googlenesthelp Hello. My nest 3rd gen thermostat stopped connecting to wifi. Purchased at Amazon Mexico. Could you help me? Tnks.

  • unknownbobert Jackie Chan (@unknownbobert) reported

    @googlenesthelp Sorry I didn’t see your response until now. I figured out the issue, it was my Amazon fire stick that somehow reset itself and was playing that beeping noise through my TV which is next to my nest mini.

  • michaelrocky00 ✈️Rocky ⛈ (@michaelrocky00) reported

    I can’t seem to find any straight answers online - I had trouble using @googlenest Wifi (the old G-WiFi’s) with sky, but for complicated reasons will soon be moving to BT FTTP. Will Google wifi work with BT? They’ve been gathering dust!

Map Check Current Status