Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Denver, CO | 2 |
| Plymouth, MA | 1 |
| Fruita, CO | 1 |
| Columbia, MO | 1 |
| Dodge City, KS | 1 |
| Atherton, CA | 1 |
| Nashville, TN | 1 |
| Portland, OR | 1 |
| Atlanta, GA | 1 |
| Staten Island, NY | 1 |
| Berthoud, CO | 1 |
| Brooklyn, NY | 1 |
| Edmonton, AB | 1 |
| Maple, ON | 1 |
| Richmond, BC | 1 |
| Phoenix, AZ | 1 |
| Columbus, GA | 1 |
| Painesville, OH | 1 |
| Ann Arbor, MI | 1 |
| Cibolo, TX | 1 |
| Bellport, NY | 1 |
| Aitkin, MN | 1 |
| City of Minneapolis, MN | 1 |
| Piscataway, NJ | 1 |
| Los Angeles, CA | 1 |
| Pisa, Toscana | 1 |
| Chandigarh, CH | 1 |
| Palo Alto, CA | 1 |
| Scranton, PA | 1 |
| Ozark, MO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Sherrard
(@SherrardB) reported
@googlenesthelp Nope still messing up, It’s about to go in the trash
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Blake Hayes
(@BlakeHayes95) reported
.@Google @googlenest Is there any particular reason why the Nest service is down right now?
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Rob Grant
(@rob4golf) reported
@googlenesthelp No using the Nest login w/ my email & password as I’ve done for 6 years! It then tells me it’s going to send me a security code. Correctly logged in 4X and never got it! Checked junk mail as well. Frustrating. Have 2 Nests.
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Jeremy Snedegar
(@jesned71) reported
@googlenesthelp My thermostat shows connected, but the Nest app is showing it offline. How do I fix this? Started yesterday. Thanks.
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dayved1388@hotmail.com
(@dayved1388) reported
@googlenesthelp I am having issues with my nest thermostat finding wifi signals to connect. I've tries everything, from restarting my modem, to restarting the thermostat. All my other accessories at home are able to connect to wifi no problem except my nest thermostat. Help 🙏🏻
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Adrian Turner
(@ajt8888) reported
@googlenesthelp I’m in Uk and already have a Case ID [2-1927000032224] but it’s clear from all the complaints about the same issue is that it’s a global issue and more importantly Google are not responding and are doing nothing about it.
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Lenny
(@lennyvialpando) reported
@googlenest @madebygoogle I tried like hell to hook it up on my laptop, wants a password, won’t take it, tried to reset it! It will not send the link to my email to ******* reset it! 6 ******* times I tried!! WTF is wrong with your company
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#TheBeginningIsNear
(@mapninja) reported
@googlenesthelp Literally all I ever do is ask these devices to play KEXP on everywhere. They've gotten progressively LESS able to even do that, without manual intervention. If they can't even play music, now, they are useless. #WTF are your Devs doing? Have you given up on these products?
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SL Plumbing
(@sl_plumbing) reported
@googlenest I'm truly taken back on how bad the connectivity from thermostat to heat link is! Consumed so may hours of my life and such slow help from support team who demand my time going over the same things! Stay away from generation 3 nest thermostats! Go hive much easier
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Munkeycop
(@Munkeycop) reported
@googlenesthelp Hi. I’ve just tried a reboot of my router and Nest Hub Max device. Still the same problem. I also have a Nest Mini with the same issue. It doesn’t seem to be happening with YouTube Music though.
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Rob Grant
(@rob4golf) reported
Anyone else having trouble with @googlenesthelp this morning? It never sends out a security code once I enter my login info.
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BIG4L
(@KBGMigo) reported
@googlenest your doorbell camera app is literally trash should’ve just stuck to being a search engine
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Jordan Routledge
(@JordanRoutledg5) reported
@googlenesthelp is the thermostat not being able to find the WiFi a regular problem? Had mine over 2 months now, we had I as an extra when we bought our house and we've never been able to connect it to the WiFi?
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Lenny
(@lennyvialpando) reported
@Kip70430373 @googlenest @madebygoogle Why ******** does it have to take doing that! Just send it to my ******* email I don’t get it! Why so difficult
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Alex Melendez
(@AlexElManager) reported
@googlenest I just had one of the most frustrating experiences with your customer service. Being told that a model cannot be replaced after “faulty hardware” and the only solution provided was spending $200+ on a new model is laughable and asinine! Please help make this right!
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