Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Escondido, CA | 1 |
| Chepstow, Wales | 1 |
| Lincoln, NE | 1 |
| Tequisquiapan, QUE | 1 |
| Rödermark, Hessen | 1 |
| Katy, TX | 1 |
| Ashburn, VA | 1 |
| Lisbon, Distrito de Lisboa | 1 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| London, England | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
| Westport, CT | 1 |
| Salisbury, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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David Rutherford
(@DRuth44) reported
@madebygoogle @googlenest App is down again and functions are limited on Assistant. Can't turn off lights or do anything through app. #Google #NEST #GoogleNestHub
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NM
(@naresham) reported
@Google @googlenest Know that it's the same problem whichever TV's name you take. Assistant was perfect & a bliss but its been more than a year now that life with Assistant has become really difficult.🥵 Too many bugs that I have escalated individually since time - but alas! 😟🫣
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Kimberly
(@Kimberl76574104) reported
from
Berkeley Heights, New Jersey
@googlenest on the phone two hours and technicians cannot assist with a thermostat APP issue. Very frustrating!
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Dennis Jay
(@Ddreddog) reported
@googlenest @googlenesthelp I’m so disappointed in this product. I paid for a years subscription for 60 days history before the free trial ended, you canceled my subscription at the end of my free trial. There is no help in site, beware of this service!
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B. Matthew Crecraft
(@crecraft) reported
@googlenesthelp Any word on when I can use the app again?I cant add thermos since the app says it has a problem connecting to the Nest servc
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knghts50_
(@knghts50) reported
@googlenest @googlenesthelp you have the worst tech support in the world!!!!
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Flint Fredstone🏳️🌈🇿🇦 🇬🇧🎮
(@raining_bows) reported
@_pelf @googlenesthelp Same has happened to me, did you get a fix?
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Farhan Ahmad
(@farhanahmad) reported
I am a bit disappointed with the Google Nest Cams (@googlenest). If the wifi access point goes down then the camera won't reconnect when the AP comes back. Really?! @googlenesthelp
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Harry Cohen
(@HarryCohen) reported
@googlenesthelp Thanks for reaching out - it just really unreliable. Waiting for the camera feed to load is super slow or displays an error message that it couldn’t load. I have to wait ages to move through recordings. doesn’t matter if I’m on Wi-fi or 5G.
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Marina Bosen
(@MarinaBosen) reported
@googlenesthelp @roganjoshua I'm having the very same issue so my house is always FREEZING!!!
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Rafael Dohms
(@rdohms) reported
@googlenesthelp The website is responding better today, this is the page where you can view camera feeds and navigate to earlier times and such... It was absolutely not working on that day.
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S⭕️.Stupendous
(@UBradMeAtHello) reported
@googlenesthelp is there a problem with the nest network? I’m having trouble connecting and so are other family members with other nest accounts.
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knghts50_
(@knghts50) reported
@googlenesthelp Nest Learning Thermostat model t3007es. I can get through set up on the device. The issue is with the app and adding it there. The App is broken. I want to add my additional sensor and sync it with my google home, Alexa and Siri
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Robert Johnson
(@RobertJ14685869) reported
@googlenesthelp I have a 3rd generation Nest learning thermostat, only for four months now and still under warranty. I’m getting a w5 error code as it can’t pick up Wi-Fi signals and connect to the internet. I was told purchase new one and send old one back to get a refund
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✨
(@orchidchaos) reported
@googlenesthelp I have a Nest Detect that's draining batteries *way* faster than the others. Is there any way to fix this? 3 new energizer lithium batteries in addition to original since late 06/22. Other Detects still on original batt. Restarted & Factory reset many times.
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