Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 2 |
| Chepstow, Wales | 1 |
| Lincoln, NE | 1 |
| Tequisquiapan, QUE | 1 |
| Rödermark, Hessen | 1 |
| Katy, TX | 1 |
| Ashburn, VA | 1 |
| Lisbon, Distrito de Lisboa | 1 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
| Westport, CT | 1 |
| Salisbury, England | 1 |
| Laurel, MD | 1 |
| Gateshead, England | 1 |
| Tonawanda, NY | 1 |
| Roberts, WI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Infusion Plumbing & Htg Ltd 🔥
(@infusion_andy) reported
@googlenest why am I constantly having to sign in to my app all of a sudden????
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PJ Prachyabrued
(@pjoregon) reported
@googlenesthelp hello googlenest, I need help with my nest thermostat. Had the thermostat for 24 months or longer and never had issues with Wi-Fi until today. I’ve tried resetting the thermostat and it didn’t find my network. I tried typing in my network and it failed. Help plz?
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Travis
(@boldsytech) reported
@rhettjwilson @ring @googlenest I had that issue and finally deleted the app and reinstalled
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Lauren Foley
(@Lauren_foley) reported
@googlenest your app is TERRIBLE. It constantly logs you out while using it. Do you have plans to ever fix this or should we move to a different company?
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mmcneive
(@mmcneive) reported
@googlenesthelp our nest battery no longer holds a charge, blinking red after many attempts to usb charge/reinstall. Can you help?
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Julie p
(@Juliedwi_) reported
@googlenesthelp our 3rd generation Nest thermostat has suddenly stopped working. It has no power error message we have no heating or hot water . We have gone through the trouble shooting steps and our electrician has confirmed our supply is working . Please help
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Kris
(@aHarmlessFly) reported
@GELighting @voteforgrant @googlenest Its been almost 2 years? You think you will fix this? I would like a refund, I have purchased about 20 lights.
-
Seth Sherman
(@Shermanov11) reported
@googlenesthelp my nest is set to 68 but my house is only 58. I have had this problem on and off for weeks and at different times of the day. I need to manually turn off and on my furnace to start heating again. Suggestions?
-
Kris
(@aHarmlessFly) reported
@googlenest @thacery1 This was 20 months ago, you going to fix it yet?
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Noah Arney
(@ndarney) reported
@ChelseaMDO1 I can't find @googlenesthelp @Google putting anything out about what to do to fix it. Did you get a work around?
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namastewoke
(@namastewoke2) reported
@madebygoogle @googlenesthelp You know what - I'll just have you work with my credit company on this and I'll also report you to the better business bureau — I hope others are too. I'm so aggravated, I've been patient for a few weeks hoping you'd fix this. **** you too.
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Crissy
(@CrissyStone0505) reported
@googlenest @madebygoogle Im having a serious issue with my Neat thermostat and Heat Link? Can’t get through to anyone and it’s FREEZING 🥶 PLEASE HELP!
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IamYourBrotherInLaw
(@Iamurbroinlaw) reported
@googlenesthelp hi, your replacement nest you sent me now won’t connect to Wi-Fi. Please help!
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Lars Prakken
(@larsprakken) reported
@Dutch_Guy @nestframework @googlenest Down the hole it is.
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Jarne Christiaens
(@JarneChris) reported
@googlenesthelp my nest hub (first generation) got stuck yesterday on a gray screen with a white Google logo. I can't reset it anymore because it doesn't do anything anymore. Apparently this is a known problem what can I do?