Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1
Paris, Île-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • drdabbles Tom C (@drdabbles) reported

    Anybody else having trouble signing into #googlenest in a browser? @googlenesthelp The login prompt using my Google account just brings me back to the login prompt.

  • ogeerunner Ogee (@ogeerunner) reported

    @HaddersIan @googlenest Yeah probably, I just googled the rh wire problem. With it being cold, lots of condensing pipes are freezing up ATM. Thankfully mine drains away internally through the bathroom.

  • shookster1000 Shook 👀🇺🇸 o7 (@shookster1000) reported

    @bfkoontz @JoeSilverman7 @googlenest 62 is way too cold. We cool down to 68 at night for sleeping. About 71 during the daytime.

  • sg3x0 Peter Malandrinos (@sg3x0) reported

    Shut down @googlenest

  • ChauTanuki Nuki Chau ㊙️ Vtuber (Pre-Debut) (@ChauTanuki) reported

    @googlenesthelp sure although i'm not really sure how to describe the problem specifically other than the thermostat decided 51 was a good temperature at night

  • anjugrao Anju Rao (@anjugrao) reported

    Hey @USPSHelp & @USPS I had a package (waiting 6 months for this) where the contents were stolen and was delivered with a rubber band around it. I have it on video via @googlenest and have the tracking number. Need help filing a claim so I can get some accountability for this.

  • AmmoMfg Drew (@AmmoMfg) reported

    @JoeSilverman7 @googlenest Dude, you don't remember that **** from a few years ago, where the google Nest thermostats were losing internet connectivity because of the storm, and freezing people out? These products aren't conveniences, they're an on-ramp to someone else managing your life.

  • Richard50457126 Richard (@Richard50457126) reported

    @JoeSilverman7 @googlenest You can turn off the geofencing and dumb it down in settings

  • bertiec1 Bertie (@bertiec1) reported

    Hey @googlenest you need to fix yourself. No matter how many ways I say "Hey Google, play the 10 minute version of All Too Well, Taylor's Version, by @taylorswift13 " it keeps playing the old original version that she doesn't own the masters to. Not cool bro. #TaylorsVersion

  • alertpedro Pete (@alertpedro) reported

    . @googlenesthelp just installed my nest learning thermostat and the heat turns on when it needs to cool. I have followed the directions and the original thermostat works correctly when I switched it back. Please help!!!

  • Imaashi25 Aashish Mishra (@Imaashi25) reported

    Hi @googlenesthelp @Chromecast , I have been complaining about my chromecast device since November, you guys have not provided a fix or solution to the bug in your device and now your representatives have stopped replying to my emails which started way back in November.

  • AmmoMfg Drew (@AmmoMfg) reported

    @chemaxtry @JoeSilverman7 @googlenest My house in vegas was ******* terrible I couldn't maintain an even temperature gradient across the whole house...

  • NormalyMilitant Eric the Red, Meatball Surgeon. (@NormalyMilitant) reported

    @JoeSilverman7 @googlenest That's garbage. The last rental house I lived in the thermostats turned the up to 76 during the day to "save energy". It's south Texas and was 110 outside. Wouldn't get comfortable again until 9 at night. I installed a cheap one and switched back when we bought our house.

  • PFTPMPosse PFTPMPosse (@PFTPMPosse) reported

    Come on @googlenesthelp! When I have an issue w/my #GoogleNest & I ask yall to call me for help, please make sure somebody’s READY to help me instead of calling me only to place me on hold for—going on 20 minutes now… @GoogleNest this is RIDICULOUS!

  • another_CBJ_fan Jeremy Cunningham (@another_CBJ_fan) reported

    I love that I bought @googlenest cameras for my house so 1, sometimes 2, can be offline all the time. Seems like that defeats the purpose of a camera. Guess it's tuff to make quality things when you're a multi billion dollar corporation. #googlenestsucks

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