Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Check Current Status
Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Calgary, AB | 2 |
| Kirkland, WA | 1 |
| Peoria, AZ | 1 |
| Anchorage, AK | 1 |
| Seattle, WA | 1 |
| Havertown, PA | 1 |
| Montalvo, CA | 1 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
| Rochester, MI | 1 |
| Didcot, England | 1 |
| Paris, Île-de-France | 1 |
| Doullens, Hauts-de-France | 1 |
| Maynard, MA | 1 |
| Westerville, OH | 1 |
| South Salem, NY | 1 |
| Fargo, ND | 1 |
| Dania Beach, FL | 1 |
| Tinley Park, IL | 1 |
| London, England | 1 |
| Marblehead, MA | 1 |
| Jacksonville Beach, FL | 1 |
| Troy, MI | 1 |
| Grebenstein, Hessen | 1 |
| Richlands, VA | 1 |
| Salem, MA | 1 |
| Philadelphia, PA | 1 |
| Manchester, NH | 1 |
| Saskatoon, SK | 1 |
| Miami, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
-
Bart Brinker
(@BartTweeting) reported
@googlenesthelp The idea is that the Mini turns down the volume at the time that my children went to bed. It’s placed on the third floor to listen to music and to notify us when someone is ringing the Nest doorbell
-
Sharon
(@shaymc15) reported
@googlenesthelp No messages. It’s been doing this the whole time I’ve had it. When I try to adjust the schedule, it knocks me back down to 63° Is there a reason the schedule won’t stay the way I set it? Am I doing it wrong? And why can’t I just set it to the temp I want and stay there?
-
Tiffany
(@talltiff21) reported
@googlenesthelp my nest indoor camera has all of a sudden started alerting me of movement even tho my setting is for when I’m away. I’m home when this occurs. Any suggestions for a fix?
-
Lydia Alix Fillingham, PhDed, JD the Obscure
(@FillinghamLydia) reported
@googlenesthelp The address wasn't set. I've fixed that and the other stuff, we'll see if that works. Thanks for your help. Can you tell me if this nest contains any camera or microphone? It shouldn't, but I wanted to check.
-
David H. Nguyen, PhD
(@d_hh_nguyen) reported
@googlenesthelp my Nest no longer detects any WiFi, even after resetting. Help!
-
Lydia Alix Fillingham, PhDed, JD the Obscure
(@FillinghamLydia) reported
@googlenesthelp Yes I was going to say it's going well. I think it is possible that sometimes when the app is updated on iPhone and it requires me to sign back in, it also resets the app settings, so I should check when it requires me to sign in.
-
Unsung_Spartan
(@Unsung_Spartan) reported
.@Google @googlenest @googlenesthelp Your TV app won't allow me to log in because my Nest account is linked with my Gmail account. Please help.
-
Unsung_Spartan
(@Unsung_Spartan) reported
.@Google @googlenest @googlenesthelp Your TV app won't allow me to log in because my Best account is linked with my Gmail account. Please help.
-
Justice 🇨🇦
(@724pine) reported
@googlenesthelp Another issue. I turn on my heat remotely to go from eco to heat and I do that to all 8 thermostats. Sometimes the thermostats will go into eco mode again, likely because the house is automatically set to away. Do I need to change the house to “home”?
-
Andrew Perry
(@awmperry) reported
@googlenesthelp It has no effect. Again, the issue is that there doesn't seem to be a setting for it; I want it to talk to me using the 24-hour clock, and I want it to understand that when I say "eleven" I don't mean 2300.
-
Socket to ‘em
(@SocketToEm) reported
@googlenesthelp @madebygoogle Differing properties, same issue
-
Bart Brinker
(@BartTweeting) reported
@googlenesthelp I bought this today. I’m in the Netherlands. And no, troubleshooting didn’t help me
-
Jaz🌷✨ (she/ella)
(@Jaz619) reported
@googlenesthelp I keep getting a connection error when trying to set it up. Ive restarted modem, the Google home, my phone, and factory reset the speaker and still doesn't wanna communicate with the app
-
Jason Rullo
(@J_Rullo) reported
@googlenesthelp my nest hello doorbell seems to have stopped working after a recent power outage. I seem to have power at the transformer so I don’t think it’s that. Any suggestions?
-
duffaluffaguss.eth
(@Duffaluffaguss) reported
@googlenesthelp After 3 hours of troubleshooting I ultimately reverted to the nest connect that I thought was broken because the brand new one would not sync with my device. You need to update software, make the locks easier to update, allow users to assign custom locks within the same household
Check Current Status