Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Chepstow, Wales 1
Lincoln, NE 1
Tequisquiapan, QUE 1
Rödermark, Hessen 1
Katy, TX 1
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • xlevix10 ❄️🎅 Levi 🎄☃️ (@xlevix10) reported

    @googlenest are you guys currently experiencing an outage? Every single Home device in my house (3 minis and one Nest Hub) report an error every time I say "Hey Google"

  • AlexTrommelmans At7222 (@AlexTrommelmans) reported

    @googlenesthelp Server down? App and website not working

  • imchrishorne Christopher Horne (@imchrishorne) reported

    @googlenesthelp @googlenest Help! I just reset both my smart clock and google home mini, connected them to the same network as my phone and the speakers say connect to same network under the app, not allowing me to sync the music between the speakers or control them from my phon

  • xlevix10 ❄️🎅 Levi 🎄☃️ (@xlevix10) reported

    @googlenest @googlenesthelp are you guys currently experiencing an outage? Every single Home device in my house (3 minis and one Nest Hub) report an error every time I say "Hey Google"

  • TR4Z0M4 WEthePEOPLE (@TR4Z0M4) reported

    @joemfbrown @Google Good idea. Throw @googlenest and GoogleHome hardware in the trash.

  • Rturner0809 Richard Turner (@Rturner0809) reported

    @googlenesthelp All of my Nest camera's a themostat appear to be down this morning. Any idea when this will be resolved?

  • fivefan5 fivefan (@fivefan5) reported

    @googlenesthelp all Nest and Google products not working

  • buck_lao Buck Lao (@buck_lao) reported

    @googlenesthelp my Nest Guard is offline and unable to connect to WiFi after many attempts.

  • lagace_raymond raymond lagace (@lagace_raymond) reported

    @googlenest Just what i might have thought coming from you idiots at google. you said you'll be sending out my unit and I STILL have not received any tracking number. Just trying to keep me quite, is not going to happen. worst CS i have ever seen.

  • wbrey123 Wes Breyfogle (@wbrey123) reported

    I believe that @googlenest should to be more open to replacing defective wiring harnesses. I purchased two Nests and one wiring harness spring isn't working well. They won't replace because it works sometimes. Anyone else have this issue with Google over an inexpensive part?

  • _ELAP_ Erin (@_ELAP_) reported from West Columbia, South Carolina

    @googlenesthelp is Google Nest down today? Can’t get logged in.

  • RevPriest RevPriest (@RevPriest) reported

    @BenNizan Maybe someone is doing a heist and they had to bring down googlenest in order to cut the security cameras so they can sneak in and steal a jewel or whatever. My thermostat continues to work, even though the battery hasn't been replaced in years.

  • nadiadotzainal nadiazainal (@nadiadotzainal) reported

    @kakijalans @googlenest @googlenesthelp Google tgh down. Everything related with google pun down jugak lah haih

  • domster Dom Barnes (@domster) reported

    Google is down and every site that I log in with Google is now inaccessible. Including my @googlenest

  • DaveRench Dave Rench McCauley (@DaveRench) reported

    @googlenesthelp is the Nest/Google service down? Not able to see anything in the app and the main support pages are taken forever to load if they don't just fail entirely

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