Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Katy, TX 1
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexBosck Alex B. (@AlexBosck) reported

    @matthewtang83 @googlenest Same here. My nest minis, hubs and phones not working with voice activating. Casting music from spotify app is ok. Assistant is acting weird on all my @madebygoogle devices.

  • kimchampagne Kimberly (@kimchampagne) reported

    @googlenesthelp Not an issue on my iPhone. The schedule goes full screen there.

  • steveashdown Steve Ashdown (@steveashdown) reported

    @googlenesthelp I cannot get a live stream from my external nest cameras. Is there a problem with live streaming at the moment?

  • mattspierce Matt Pierce (@mattspierce) reported

    @googlenest Thank you for the response. If you look at my Twitter history and Google support forums you'll see Google has made this claim several times. Is there a time frame for this issue being fixed?

  • hippielunatic Brianna (@hippielunatic) reported

    @googlenest System of devices has been in place for at least a couple of years, I think. Never had an issue last this long, or past my basic troubleshooting before.

  • KGravil Keir (@KGravil) reported

    If anyone is thinking of getting a @GoogleNest audio speaker, my advice is don't. They're horrifically glitchy and can barely make it through two songs before announcing an error.

  • hippielunatic Brianna (@hippielunatic) reported

    @googlenest I think there first time I noticed an issue was around 1 pm eastern today. All Homes and Minis (and I have, well, A LOT) say variation of "yo, there's a problem, try again soon."

  • LagosJedi Daddy Shark 🦈🧜🏿‍♂️ (@LagosJedi) reported

    The @googlenest mini speakers are the worst don’t waste your money ....... caveat emptor

  • matthewtang83 Matthew Tang (@matthewtang83) reported

    @googlenest It's not only Google home but assistant around all platforms... My phone, both Google home kept telling me there's issue. I can cast music or control the loudness through my phone without issue. Just seemed that Google assistant gave up on me. So no voice control 😭

  • davetheboyscout Dave the Boy Scout (@davetheboyscout) reported

    @googlenesthelp Hey there - I’ve had my Nest about a year, and today it disconnected from my WiFi and will not find the network again. I went through all of the steps listed on the community, and I know my WiFi is fine - help!

  • va3jme Jamie Cashin (@va3jme) reported

    @googlenest Hey both myself and a friend are having the same issue.... asking google assistant to set a timer is not working. A third friend has no issues. Google responds "I think you want to set a timer, is that correct"... saying "yes" results in "Sorry, I don't understand"

  • macinfoirl Dr. Simon Spence (@macinfoirl) reported

    One of the worst products I have bought for my home is a Google Nest camera. It has a badly designed, slow app, a subscription-only service to look back at your own camera recordings, and it frequently cuts out. @googlenest

  • davidenico david nico (@davidenico) reported

    and if the argument is they're terrible looking as to be a deterrent, thats nonsense, you need up close hidden cameras that can actually identify perps. @LOREXTECHNOLOGY @ArloSmartHome @googlenest

  • samanth28660481 samantha mullen (@samanth28660481) reported

    @googlenesthelp thermostat has suddenly stopped communicating with heat link which now has no lights and error h71 on thermostat. House is freezing and not happy

  • forgifuzzbutt ブランドン @ HOME (@forgifuzzbutt) reported

    @googlenest I didn't issue a command to it. That's just the "Your evening" card it displays when you approach it.

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