Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Check Current Status
Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Laurel, MD | 1 |
| Gateshead, England | 1 |
| London, England | 1 |
| Tonawanda, NY | 1 |
| Roberts, WI | 1 |
| Denver, CO | 1 |
| Stratford, ON | 1 |
| Inkster, MI | 1 |
| Edmonton, AB | 1 |
| Kirkland, WA | 1 |
| Peoria, AZ | 1 |
| Anchorage, AK | 1 |
| Seattle, WA | 1 |
| Havertown, PA | 1 |
| Montalvo, CA | 1 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
-
Arti Eero
(@idkartemis) reported
@jashansen @googlenesthelp Yeah! It seems like it’s definitely just a server/app issue. My thermostat is working I just can’t control it remotely even though it’s on Wi-Fi
-
DH
(@dh775246) reported
@googlenesthelp I have nest e thermostats in multiple homes and several of them are showing offline. I’ve remotely tested the internet and it works fine. Is there an outage of some kind.
-
Alex Seage
(@Alex_Seage) reported
@googlenesthelp all my Nest cameras cant connect to the live feed. Ran speed test on Nest Wifi and all works well. Located in FL. Is there a current outage?
-
Karen 🍂
(@kjoa514) reported
@googlenesthelp Hello, We are having a problem with our Nest thermostat. It lost Wi-Fi 2 days ago and now does not find any networks. Restarted & reset the unit. Still nothing. Help!!
-
Arti Eero
(@idkartemis) reported
@therealmania @googlenesthelp Yeah! My thermostat itself is connected to Wi-Fi and is working in general, just the server seems to think it’s offline so I can’t control it with the home app or google assistant 🤷🏽
-
DOZE
(@_D0ZE_) reported
@googlenesthelp Yes, I need help! Fix the UI so when my Pixel Phone prompts that the Pixel Buds are detected, I can connect to them right from that prompt. Shouldn't have to click the prompt, then let it open my settings, and then connect there. Thanks!
-
dazed lex
(@dazedlexx) reported
@googlenesthelp can't connect google home to mi home! help pls
-
Sam Riojas
(@RioWare) reported
@Skwerl23 @googlenesthelp I’m having the exact same issue.
-
Abrar Islam
(@floppedyfish) reported
@idkartemis @googlenesthelp Got the same issue on my Nest thermostat. Tried reseting the app connection but TD009 error pops up.
-
Joel G
(@dohmez) reported
@googlenesthelp @madebygoogle Nest Guard went offline earlier today, followed by Thermostat a few minutes ago. I've tried rebooting Nest devices including Nest WiFi. Nest Cams are still online, as are Protects. Nest status dashboard shoes no issue but there's clearly something up
-
Jeff
(@mcclurejeff14) reported
@googlenesthelp 2 thermostat down. Connected to Internet but not showing online on app
-
RaveRantReviews
(@RaveRantReviews) reported
@googlenesthelp @Skwerl23 Wtf did you guys do to the nest?! I have Internet connection and rebooted my modem and Wi-Fi several times today and cleaned out the spark carbon off the heater! This is a nest issue do you want my family to freeze?! Fix it #Nest #NestOffline #GoogleNest
-
Sam Riojas
(@RioWare) reported
@googlenesthelp Hey team, my Newer indoor nestcam is reporting offline suddenly. It’s connected on my wireless network, even after a power cycle. Do you have an outage issue?
-
Jason Hansen
(@jashansen) reported
@idkartemis @googlenesthelp How about now? My app seems to be displaying correctly now unless it’s an intermittent issue.
-
TAB
(@TAB8FH) reported
@googlenest my nest thermostat app says offline on my phone, but the unit itself is still online how do I remedy this?
Check Current Status