Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Laurel, MD 1
Gateshead, England 1
London, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • BackwardsThis Lets Do This Backwards (@BackwardsThis) reported

    @googlenesthelp Hi. I'm in the US, and bought it five years ago. I have not tried any troubleshooting steps as I was not aware it was broken.

  • TheWheeltrain Zach Wheeler (@TheWheeltrain) reported

    @googlenest why is my nest thermostat offline like 95% of the time. I honestly don't remember the last time I was able to adjust my temperature from my phone

  • Nik_Adhia Nik Adhia (@Nik_Adhia) reported

    It’s scary how reliant we are on WiFi for some of the most critical things we do. #Virgin is down tonight and it’s already caused me some serious anxiety for my newborn sons @getnanit breathing band no longer working as he sleeps nor @googlenest for room temp — @virginmedia

  • RyanClarke93 Ryan Clarke (@RyanClarke93) reported

    @ring just had a poor customer service experience. My ring doorbell has become faulty and been told by staff that some devices last longer then others so just buy a new. Not the helpful experience I expected 🙈😭 #googlenest

  • eherna16 Michele (@eherna16) reported

    @googlenesthelp Hi my Google nest thermostat does not connect to the internet despite resetting it. Please help.

  • hyruletwinkx Hyruletwinkx (@hyruletwinkx) reported

    @googlenesthelp I keep getting an error setting up the nest thermostat. Keep saying that the server is down

  • ben_m71 ben_m71 (@ben_m71) reported

    @googlenesthelp I'm another one who can't play BBC radio since this morning. Have reset router. Latest firmware. All 3 speakers in house not working. Tried asking to play on specific device. Also not working on phone. Further troubleshooting ideas please?

  • WigginsMikeP Mike Wiggins (@WigginsMikeP) reported

    @googlenesthelp All of my nine google smart speakers have stopped playing BBC content today. I've tried factory reset and it makes no difference. Is this a widespread problem? Do you have a fix?

  • MarcOxford marc oxford (@MarcOxford) reported

    @MatthewTraynor @googlenesthelp Same problem……

  • shugmcnish Hugh McNish (@shugmcnish) reported

    @googlenesthelp what's the issue with Google nest / home speakers not playing BBC radio stations?? Any help or update would be great

  • rickmla Rick (@rickmla) reported

    @gustatiuh @googlenesthelp Same problem here too

  • hugeskinflint Tracey Wilde (@hugeskinflint) reported

    @PhilSmi79983615 @googlenesthelp Same problem. No BBC radio stations. Won't even set a radio alarm with a BBC radio station yet it did it last night.

  • jarsparky Johnny R (@jarsparky) reported

    @googlenest Hi, can you help please. My Nest account seems to have disappeared. It asked me to resign in via Google, now all the Nest cameras I have have disappeared. It’s asking me to rescan the devices.

  • TraderMom2 AndNothingButTheRuth (@TraderMom2) reported

    @Google @googlenest Just a head's up to anyone considering buying a Google Nest thermostat. Don't. Because if it goes bad, they don't honor their warranty. They sent my replacement thermostat to two addresses where I don't live, one to a state where I have never lived. 1/

  • landondoezgame Landon Does Gaming (@landondoezgame) reported

    @plainrocktweets @googlenesthelp @madebygoogle fix this

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