Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| San Jose, CA | 1 |
| Santiago, Región Metropolitana | 1 |
| Santa Ana, CA | 1 |
| Redwood Meadows, AB | 1 |
| Cleveland, OH | 1 |
| Miami, FL | 1 |
| Los Angeles, CA | 1 |
| Erkelenz, NRW | 1 |
| New Delhi, NCT | 1 |
| Plymouth, MA | 1 |
| Fruita, CO | 1 |
| Columbia, MO | 1 |
| Dodge City, KS | 1 |
| Atherton, CA | 1 |
| Nashville, TN | 1 |
| Portland, OR | 1 |
| Atlanta, GA | 1 |
| Staten Island, NY | 1 |
| Berthoud, CO | 1 |
| Brooklyn, NY | 1 |
| Edmonton, AB | 1 |
| Maple, ON | 1 |
| Richmond, BC | 1 |
| Phoenix, AZ | 1 |
| Columbus, GA | 1 |
| Painesville, OH | 1 |
| Ann Arbor, MI | 1 |
| Cibolo, TX | 1 |
| Bellport, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Jones
(@Anjones513) reported
@rldelysium @googlenest I’m having the same issue. Rebooted everything and still wouldn’t work. Lights up like it’s going to work then stops responding.
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Leigh Rzeznik
(@Icelager) reported
@googlenest @Google being told that I cannot get a refund on my google nest aware subscription within 14 days is not compliant with UK law...especially when I now have 2 subscriptions having followed supports guidance....help!
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Weston Weems
(@ronnyek) reported
@googlenest if you can't fix the constant issues with devices dropping off WiFi and being unable to reconnect... I'm kicking all my best devices to the curb. Been through all the troubleshooting.. have separate aside and tried both bands. No problems with any other devices at all
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Jeff S.
(@JHScheurer2) reported
@googlenest We had a 2 hour power outage overnight. Power is back and all my cameras are back online except my Nest Hello. It’s not even lighting up. Any ideas?@googlenesthelp
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John Lannan
(@digWHICH) reported
@googlenest @fabio_fdz I am having the same problem, trying to watch the NFL game right now. Luckily I can cast to the chromecast from my phone.
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Leigh Rzeznik
(@Icelager) reported
@googlenest @Google @googlenestsupport being told that I cannot get a refund on my google nest aware subscription within 14 days is not compliant with UK law...especially when I now have 2 subscriptions having followed support guidance....help!
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Chad
(@calemke0886) reported
@googlenesthelp having issues with my nest connecting to wifi/locating wifi. It was connected for about 5 months then lost connection 2 months ago and hasn’t been able to locate it since. I’ve reset the network and all the settings. Tried to enter the network... help please.
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ElPiTtoTtE 4.0
(@lapingajarocha) reported
@googlenest I did reboot the device... I set it up again.. and didn’t work.. I also tried in my other 5 devices and they womt work... so I thought it was down or something
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Robin Parker
(@robinfparker) reported
@googlenesthelp ambient sounds such as white noise not playing across all google home devices - when is a fix due as our baby sleeps a lot better with these!
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Hanchi Wang
(@HanchiW) reported
@googlenesthelp Hi, no, I have a nest doorbell and outdoor camera as well, but only have problem connecting to wifi with the guard.
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Leigh Rzeznik
(@Icelager) reported
@googlenest @Google @googlenesthelp being told that I cannot get a refund on my google nest aware subscription within 14 days is not compliant with UK law...especially when I now have 2 subscriptions having followed supports guidance....help!
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Jenny 🦇💫
(@JennyLeighSteel) reported
@isrobgel @kissoff_matt @googlenest Not working for me either!!
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sahar
(@sahar_xox) reported
@googlenesthelp My nest mini isn’t playing any ambient sounds - I sleep with rain sounds on every night but today it doesn’t seem to want to play any ambient sounds - I have tried everything i could think of but it is still not working
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Ben Shaw
(@BenShaw) reported
from
Aldbury, England
@googlenest ambient sounds seems to be down for us? Is this a wider issue?
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VirginiaTerry
(@tsmag2) reported
@googlenesthelp I have 2 Nest 3.4 thermostats purchased from Costco in 4/2019. One works fine, but the upstairs unit suddenly cannot connect to my Wifi - I turned off the router, rebooted the unit, turned off the power at the fusebox - nothing works. HELP - it's cold upstairs!
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