Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Calgary, AB | 2 |
| Havertown, PA | 1 |
| Montalvo, CA | 1 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
| Rochester, MI | 1 |
| Didcot, England | 1 |
| Paris, Île-de-France | 1 |
| Doullens, Hauts-de-France | 1 |
| Maynard, MA | 1 |
| Westerville, OH | 1 |
| South Salem, NY | 1 |
| Fargo, ND | 1 |
| Dania Beach, FL | 1 |
| Tinley Park, IL | 1 |
| London, England | 1 |
| Marblehead, MA | 1 |
| Jacksonville Beach, FL | 1 |
| Troy, MI | 1 |
| Grebenstein, Hessen | 1 |
| Richlands, VA | 1 |
| Salem, MA | 1 |
| Philadelphia, PA | 1 |
| Manchester, NH | 1 |
| Saskatoon, SK | 1 |
| Miami, FL | 1 |
| Lancaster, SC | 1 |
| Phoenix, AZ | 1 |
| Franklin, TN | 1 |
| Brentwood, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Brandon Baecker
(@BaeckerX1) reported
@googlenest @googlenesthelp I'm paying for a Nest Aware subs and I have no video history when my camera goes offline. Support doesn't get that this is wrong. Why am I paying for 30 day video history if I can't access it if someone pulls my camera (like in a crime)? #fail
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Greg Tannen
(@gregtannen) reported
@alexandrakirsch @googlenest @ring Same here. Nest has been **** since Google took over. Insanely frustrating, and not at all OK for parents.
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Jason Sewell
(@jasonsewell) reported
@googlenest Google Nest outage right now? My cams are either offline or unresponsive.
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Sean Kilbane
(@SeanK_) reported
@googlenesthelp My Hello went offline, looks like its a widespread issue?
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Michael May
(@mikesmay) reported
@googlenesthelp Looks the the Hub Max is out too. No green light for nest cam function but Hub Max has internet (can query Assistant, YouTube, etc). This is definitely a Nest specific issue.
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Michael May
(@mikesmay) reported
@googlenesthelp all my cams are not working. Is there an outage?
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Brett Meadors
(@brettmeadors) reported
from
Enterprise, Nevada
@googlenesthelp both my doorbell and outdoor iq camera went offline about 10 minutes ago. No live feed
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Martin
(@notmartinroman) reported
@googlenesthelp @mikesmay Same here, doorbell has been down for about 20 min
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Corey
(@raveofthrones) reported
@googlenesthelp @mikesmay Not working for me either. Says my cam is offline on my android, iPhone and nest hub
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jdbarney
(@jdbarney) reported
Here we go again with another @googlenest service outage. Like everyone else on Twitter, my cameras are mostly showing offline. #google #nest #outage
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Justa Nobody
(@verygonenotsoon) reported
@raveofthrones @googlenesthelp @mikesmay Can confirm guys. My 2 doorbells, outdoor IQ, and indoor IQ cam just all went offline. Not a WiFi issue.
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TheRealAR
(@RealARTweets) reported
@mikesmay @googlenesthelp It's not just you. I have 2 regular indoor nest cams, an indoor iq cam, and all three are down. Multiple people are reporting the same problem. @googlenesthelp is wrong.
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Anthony Grieco
(@DrAnthonyGrieco) reported
@googlenesthelp are your nest camera servers down? I haven’t have a camera feed for 20 min now, rebooted my modem and re connected my nest cam to my wifi network.
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Brett Meadors
(@brettmeadors) reported
@mikesmay @googlenesthelp Having the same problem
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Greg Tannen
(@gregtannen) reported
@googlenesthelp @googlenest Again. Your servers are down AGAIN? What's going on? You need to update when this happens, and update *often* We cannot see our child, who is sleeping.
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