Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 2 |
| Katy, TX | 1 |
| Ashburn, VA | 1 |
| Lisbon, Distrito de Lisboa | 1 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
| Westport, CT | 1 |
| Salisbury, England | 1 |
| Laurel, MD | 1 |
| Gateshead, England | 1 |
| Tonawanda, NY | 1 |
| Roberts, WI | 1 |
| Denver, CO | 1 |
| Stratford, ON | 1 |
| Inkster, MI | 1 |
| Edmonton, AB | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Thomas M. Stetson
(@tmstetson) reported
@googlenesthelp About an hour ago I was notified it was offline. My other cameras are working fine. I am getting no video on the doorbell camera through the Nest app
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Powers87
(@stuartpowers48) reported
@googlenest why does your system crash all the time. I pay for service i never get consistently. My cam is down now yet again. Can’t see my daughter on her nursery cam. I need to be compensated. My door@bell cam goes offline Atleast 2-4 times weekly!
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The Chumpasaurus
(@TheGrumpasaurus) reported
@googlenesthelp I give Nest the command "Sleep" that should trigger soothing sounds and what do I get? SORRY SOMETHING WENT WRONG... NEST IS ABSOLUTE GARBAGE
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Huygens Cassini
(@HuygensCassini1) reported
@b2212j @googlenesthelp Agree. I use two home security systems; Nest and Wyze. Each Nest Cam IQ Outdoor costs 399 dollars, and has an hour (or more) long outage almost monthly. Each Wyze Cam costs 20 dollars and they've yet not had an outage that lasts more than five minutes. What are we paying for?
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youneeq
(@youneeq) reported
@googlenesthelp @mikesmay I jst power cycled the hello and still down.
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J.A.
(@josealvrz85) reported
@googlenesthelp i’ve los all @googlenest cameras in my house. Restarting them and the wifi hasn’t helped. Is the network down?
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Bryan
(@b2212j) reported
@HuygensCassini1 @googlenesthelp Pretty much just paying for the name now since Google bought them. They had problems before Google bought them but now it’s just a recurring things and problems are expected. I bought my first Ring camera a while back and haven’t had a single issue.
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Calem Tanner
(@ccht888) reported
@googlenesthelp @googlenest Can we just not have our #nest #cams go down? Is that asking for too much? #nestcam down seems to be a common theme here with radio silence
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Nathan Hippenmeyer
(@hipstermeyer) reported
@googlenest is there a reason the servers are down right now? All of my cameras randomly went off. Internet is working perfectly in the rest of the house
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Costa Chatjiantoniou
(@voipgenius) reported
@mikesmay @googlenesthelp Same :( I am new Nest user 3 day old @googlenesthelp can you confirm an outage ?
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Dave Anderson
(@MaizeRage) reported
@tmstetson @googlenesthelp Having the same issue. Tried factory reset and can’t add to my account
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Greg Tannen
(@gregtannen) reported
@googlenesthelp Is there, like, only one guy in charge of Nest servers and cameras? Why are they down *again*?
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@christopher42
(@camador042) reported
@googlenesthelp are the outdoor IQ cams down?
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Tom Olmsted
(@taolmsted) reported
@googlenesthelp is there an outage? I have no video feed with my indoor cam and doorbell.
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Justin
(@jj_midwest) reported
@googlenesthelp all of my cameras are offline. I’ve tried rebooting the cameras multiple times and also my router.