Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chepstow, Wales 1
Lincoln, NE 1
Tequisquiapan, QUE 1
Rödermark, Hessen 1
Katy, TX 1
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
London, England 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • AndyWilsonIT Andy Wilson (@AndyWilsonIT) reported

    @googlenesthelp hi there, I have an official stand for my Nest thermostat but have misplaced the bolts/screws required to fix the backing plate to the stand. Are you able to confirm the size required please? Thanks in advance

  • JPBark87 JP Barkenhagen🌵 (@JPBark87) reported

    @googlenesthelp Too bad nothing will come of the feedback. Google Wifi, great app being killed. Nest app, okay app being replaced with something worse For a large technology company your software is bad.

  • RBerc5 Rina (@RBerc5) reported

    @googlenest still waiting on anyone at all to respond for help. So easy to take $250 for a nest but then give no response for help at all.

  • techeretic Prathamesh Shetye 👨‍💻📷⚽️ (@techeretic) reported from Tassajara, California

    Is @googlenest down for anyone? I can login but can't access my home.

  • TheLouD1_ 🤷🏻 (@TheLouD1_) reported

    @jazakelara @googlenesthelp It happened to me too, tried to delete it and set it up again but not found so I tried to reset it with the button underneath.. And guess what? An error occurred 🤡 can't even reset my Google nest anymore lmao

  • warmyourhome Jay (@warmyourhome) reported

    @Damon_BPH @googlenest Pb had the same issue too!

  • Damon_BPH Damon Blakemore (@Damon_BPH) reported

    @DpawsonGas @Titanheat @googlenest This isn’t a online quote, this is my install from 17 month ago which a part I’ve supplied has broken and Boxt are going out and repairing it? Before the part was sent to me and I’d do it. So now what if it’s not boiler plus compliant and it won’t be running efficiently

  • infusion_andy Infusion Plumbing & Htg Ltd 🔥 (@infusion_andy) reported

    @ShaneJura @Damon_BPH @googlenest Ye that signing out **** being doing my head on my app

  • JPBark87 JP Barkenhagen🌵 (@JPBark87) reported

    @googlenesthelp Please fix this and let all nest cameras work in the nest app

  • MDesignsLNK M. Designs (@MDesignsLNK) reported

    @googlenesthelp is there a current issue with services? All of my devices disconnected

  • BinFederation Wheelie Bin Federation (@BinFederation) reported

    @IrvineWelsh @googlenest Had one that dropped of Wifi, used the Chat Help thing and after short "can you try this" had a new one ordered, then sent the old one back ( I think they took a deposit ). All fine a couple of years later. Hope you have a pleasant interaction and positive outcome.

  • Dar21 🦖 🐙 Darlene Jones 🐙 🦖 (@Dar21) reported

    Anyone else having trouble with google devices?? @Google @googlenest #googlehelp

  • jackiegoodman1 jackie goodman 🇺🇦 (@jackiegoodman1) reported

    @googlenesthelp can you help please? My Google nest mini won’t play any BBC stations. It was fine until this morning. This seems to be a common problem looking at chat forums. Please can you provide a solution?

  • DpawsonGas DPawsonGas (@DpawsonGas) reported

    @Damon_BPH @Titanheat @googlenest Stop ya ***** arsed moaning. Better than honneywell expecting you to change it FOC. All it is is a national company with a repair contract. There not gunna go in and say ya viessmanns ****, fit a woosta

  • 13_kirsty Kirsty Turner (@13_kirsty) reported

    @googlenesthelp can someone help me with the usage history for the Nest thermostat? It’s incorrect!

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