Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Katy, TX 1
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • Heretocomplain1 Heretocomplain (@Heretocomplain1) reported

    @googlenesthelp My nest unit stopped connecting to my network and just sits and searches for network names. I’ve rest and restarted the unit and reset my WiFi with nothing still working! Please help

  • Mr_Spann Esteemed Sovereign Duke Of Spann (@Mr_Spann) reported

    For any of you that have a @googlenest Thermostat, how in the hell do you get it to just maintain a damn temperature? My **** be letting the temperature drop like a **** in here before firing the furnace back up.

  • JeremyVitell Jeremy Vitell (@JeremyVitell) reported from La Grange Park, Illinois

    @googlenest Hey... I can’t sign in to my account. Your captcha code is not being sent to my email! WTF 🤬 it’s not going to my junk or spam either so don’t try that **** with me! Get rid of your captcha ****! Let me log in or you’ll be tossed the F out of my house!

  • RobertSuspiro Robert Suspiro (@RobertSuspiro) reported

    @googlenest Thank you, since I need 6 sensors at $49 each and I can't even buy them... I'll be getting an entirely new @SimpliSafe system for $379 instead. Way to drop the ball. I guess my Nest Secure is trash now?

  • GregsFinds Greg's Finds (@GregsFinds) reported

    4 hours after my nest account was corrupted & unable to use it (door lock, smoke detectors, security system, thermostat, security cameras)...they're saying engineers need to look into what broke & it'll be days before any of them are working again. WTF @googlenest @googlenesthelp

  • marturner4 Marissa Turner (@marturner4) reported

    We have a @googlenest. @ 0200 it went offline & said no power to the red wire. Man comes out, fixes it, leaves. 4 hours later, it’s offline again. Same error (e195) as last time. Besides replacing it again, any tips?

  • I_Think_Love Nati Rob Ill (@I_Think_Love) reported

    @googlenesthelp My nest no longer connects to wi fi. I have rebooted router, rebooted nest, reset nest and nothing seems to work. My nest has been down from wifi for atleast a year. Can you assist me?

  • son_bbq son nguyen (@son_bbq) reported

    @googlenesthelp I am systems administrator so don't try to waste people times by saying we got to dig deeper. The device is defective, it consistently fails to connect a working home network, it fails to connect to the my hotspot. Apparently others users are also experiencing this same problem.

  • Mr_Spann Esteemed Sovereign Duke Of Spann (@Mr_Spann) reported

    @LBrothersMedia @googlenest **** was fast!

  • JarrodCarpenter Jarrod Carpenter (@JarrodCarpenter) reported

    @googlenesthelp Hi! My Nest thermostat just randomly lost connection to WiFi and now it won't reconnect. 2 others in the house are fine (as are all other WiFi devices). Help!

  • lilylt10 Lily Lau (@lilylt10) reported

    @googlenesthelp Hi there, my Google nest thermostat cannot find the WiFi network. Can you advise how to fix this? Many thanks

  • 333Matthew Matthew Watkins (@333Matthew) reported

    We are struggling to pay our annual Googlenest subscription on Google accounts- is anyone else having a similar problem?

  • LeeBearton Lee Bearton (@LeeBearton) reported

    @googlenesthelp Any chance of anyone ever sorting out my Nest Aware issue. Have called and was told it was being investigated. Since then, nothing. I just have a pointlessly expensive doorbell ringer now. Was all fine when it was Nest. Since Google took over it has been nothing but trouble.

  • SethLenzi Seth Lenzi (@SethLenzi) reported

    @AmmarH32183346 @googlenesthelp Had same issue today. Solution was to have thermostat connect to my phone's wifi hotspot, then disconnect, then reconnect to home wifi (re-entering password)

  • Lawrenceismynam Lawrence (@Lawrenceismynam) reported

    @googlenesthelp all of my nest temperature sensors are not connecting. What is the issue now?

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