Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Gateshead, England 1
London, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • KGravil Keir (@KGravil) reported

    If anyone is thinking of getting a @GoogleNest audio speaker, my advice is don't. They're horrifically glitchy and can barely make it through two songs before announcing an error.

  • davetheboyscout Dave the Boy Scout (@davetheboyscout) reported

    @googlenesthelp Hey there - I’ve had my Nest about a year, and today it disconnected from my WiFi and will not find the network again. I went through all of the steps listed on the community, and I know my WiFi is fine - help!

  • hippielunatic Brianna (@hippielunatic) reported

    @googlenest I think there first time I noticed an issue was around 1 pm eastern today. All Homes and Minis (and I have, well, A LOT) say variation of "yo, there's a problem, try again soon."

  • steveashdown Steve Ashdown (@steveashdown) reported

    @googlenesthelp I cannot get a live stream from my external nest cameras. Is there a problem with live streaming at the moment?

  • NakedFaerie NakedFaerie (@NakedFaerie) reported

    @hippielunatic @googlenest it was worldwide news 3 days ago and they are still blaming us, the end user for their fault. We dont need to reboot or reset or even update, they need to get off their asses and fix the problem.

  • consentfactory Jimmy Taylor (@consentfactory) reported

    @googlenest The problem isn't the Nest -- it recognizes children's voices just fine -- it's that @youtubemusic has age restrictions that @GooglePlayMusic didn't have.

  • davidenico david nico (@davidenico) reported

    and if the argument is they're terrible looking as to be a deterrent, thats nonsense, you need up close hidden cameras that can actually identify perps. @LOREXTECHNOLOGY @ArloSmartHome @googlenest

  • NakedFaerie NakedFaerie (@NakedFaerie) reported

    @Ndola19 @googlenest its NOT your device thats broken its googles system is down. Has been for the last few days. My google hub max is just white screen so getting screen burn with this outage. Hope they will replace it as its just white for 2 days now.

  • kimchampagne Kimberly (@kimchampagne) reported

    @googlenesthelp Yes, I think this issue started after the last update.

  • forgifuzzbutt ブランドン @ HOME (@forgifuzzbutt) reported

    @googlenest I didn't issue a command to it. That's just the "Your evening" card it displays when you approach it.

  • MrPGallagher Paul Gallagher (@MrPGallagher) reported

    @BOBMCD1 @googlenest Same here. In Dublin. It’s been giving me an error message related to Apple Music not being enabled (irrelevant) and then “2fm from tunein” not found. It used to work with a simple, “play 2fm” then it worked with “play RTÉ 2fm from tunein” but now it’s unavailable. Very annoying

  • hippielunatic Brianna (@hippielunatic) reported

    @googlenest System of devices has been in place for at least a couple of years, I think. Never had an issue last this long, or past my basic troubleshooting before.

  • LeeDavies87 LJ (@LeeDavies87) reported

    @googlenest Been the case since day 1, got two cameras but the rear garden one drops out constantly as its on the edge of the WiFi. Boosters don't help.

  • va3jme Jamie Cashin (@va3jme) reported

    @googlenest Hey both myself and a friend are having the same issue.... asking google assistant to set a timer is not working. A third friend has no issues. Google responds "I think you want to set a timer, is that correct"... saying "yes" results in "Sorry, I don't understand"

  • mindy_neves MindyNeves (@mindy_neves) reported

    @googlenesthelp It’s technically not offline...green light is on and I’m receiving motion and people notifications

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