Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

Less
More

google-nest Hero Image

Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Katy, TX 1
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkJamesAuthor Mark James de Socio (@MarkJamesAuthor) reported

    So ... Adblock on Google Chrome. Not working anymore? Disable it and websites still blocked. Not blocked on Microsoft Edge. Help? @googlenesthelp

  • stuffyokodraws Yoko (@stuffyokodraws) reported

    @brikis98 @googlenesthelp We had the same problem! Our bedroom is usually colder so we ended up closing the vents in other rooms and bought a Nest temperature sensor for the bedroom so Nest can turn on/off based on the sensor reading. Also looked into some smart vent options but none of them looked great

  • abhiroopbhatta Abhiroop (@abhiroopbhatta) reported

    @googlenest It was working properly just yesterday. Issue just now. Restarted wifi also. Still issue.

  • Whitney_A_Rowe Whitney Rowe (@Whitney_A_Rowe) reported

    @googlenest 2 hrs with support and nest is STILL broken, heat still not on. A healthy dose of broken English, agent sarcasm, and some broken wires, too. Worst customer service ever. And yes it’s the nest, we switched out the upstairs and downstairs and the working one still works

  • Whitney_A_Rowe Whitney Rowe (@Whitney_A_Rowe) reported

    @googlenest 2 hrs with support heat is still not working. Nest battery busted.

  • ManWatchingBach ManWatchingBachelor (@ManWatchingBach) reported

    @googlenest Also have turned off smoothing on the TV as this can apparently be an issue as well. But overall, pretty disappointed unfortunately

  • internetbelg 🌲 Cedric 🌲 (@internetbelg) reported

    @googlenest Yep! I used this way of logging in a couple of times in the past with other tv's and never had an issue. This Chromecast is a brand new one though. Just a normal Gmail account indeed. If I cast by phone it works fine by the way, but I'd prefer the convenience of a working app.

  • Nahlee N △ H L E E (@Nahlee) reported

    @googlenesthelp @notmoretodo I have the same issue and can’t fix it!

  • kdarty Kevin Darty (@kdarty) reported

    Anyone else noticed that with the latest Update to Google Nest Wifi that Access Points are losing signal and slowing down the Network? @googlenest @madebygoogle @googlenesthelp

  • TheJuiciestJeff J (@TheJuiciestJeff) reported

    @googlenesthelp @googlenest im trying to view nest cam on my nest hub and I'm being asked to add device via Google home app. When I add device on home app it asks to sign in with nest account, but it's not accepting password. I click reset pw but dont receive a reset email. Help!

  • abhiroopbhatta Abhiroop (@abhiroopbhatta) reported

    @googlenest They are not playing the 'Help me relax a white noise' command. No white noise. Shows on app but no sound on the speaker. Speakers working mic on and off sound is coming.

  • techmedic RODRÍGUEZ (@techmedic) reported

    @googlenest @googlenesthelp Folks, you messed up the Nest Apple TV app. Once an account is migrated from nest to googlenest/home i am unable to login to the Nest Apple TV app. Its ridiculous that you have not fixed this. Extremely disappointed in this product.

  • uk_garyb Gary (@uk_garyb) reported

    @googlenest It’s in the bin now, it’s constantly just stopping playing anything from Spotify or radio (BBC or Virgin via Tunein) there’s mega (locked) threads on the issue on the nest community, seems to have never been fixed

  • Nahlee N △ H L E E (@Nahlee) reported

    @googlenesthelp error H71 - based in the UK - have tried resetting and gone into settings but it says the network is connected and then goes back to error screen. Won’t let me do anything else. Can’t get through to you on phone or chat - problem since Wednesday

  • carlopaixao Carlos Paixão (@carlopaixao) reported

    @googlenest Right, that basically means that nobody after that deadline can sign into Android TV app. Do you plan to fix this?

Map Check Current Status