Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Check Current Status
Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bensalem, PA | 2 |
| Atlantic Beach, FL | 1 |
| Cibolo, TX | 1 |
| Sannois, Île-de-France | 1 |
| Herndon, VA | 1 |
| Houston, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
-
Le-Antonio Nelson
(@LeAntonioRN) reported
@googlenest I am having this exact issue. Are your systems down again?
-
Dan Doran
(@DJLDoran) reported
@googlenesthelp My Nest Hello is showing as Offline. It's showing as connected to my router and I've also gone through the steps in the app to reconnect to WiFi which was apparently successful but it hasn't fixed it. Also tried power cycling. No luck. Any ideas?
-
Sukhdeep Rehal 💙🇬🇧🇮🇳
(@sukhdeep_rehal) reported
@googlenesthelp Yes. WiFi is fine for all other devices. Both hub max and doorbell are connected to the WiFi, just both online. With lots of other people reporting the same issue, surely the problem is at your end?
-
Sal Farieri 🍥
(@sfarieri) reported
@googlenesthelp @wxjeremy My Nest Doorbell camera went offline around 12:20pm EST. Still off. My bedroom camera is working though.
-
Onetimato
(@defchildBen) reported
@sukhdeep_rehal @googlenesthelp Yes it appears to be a wider issue.
-
Nicholas
(@nicholash308) reported
@googlenesthelp You have hundreds of reports of the Nest Hello being down on Down Detector. My camera was down. I removed and tried to re-add, and now it will not connect. Keeps giving me NC009 Error. My thermostat and Protects are working just fine. No issues until this morning.
-
Dells
(@Dellsinho) reported
@drkrmdvlpmnt @googlenest Also having problems, started yesterday I think. Keeps going offline and is very laggy, running about 10 second slow. The app also can’t decide what day it is or how many events have happened in a day. Any idea?
-
Itso Slavchev
(@itz0) reported
@WheresWorm @googlenesthelp Samesies. Nest cam down for about an hour.
-
Mike Guy
(@mike_sec_eng) reported
@googlenesthelp @sukhdeep_rehal Same issue here. Seems others are having issues too. Only doorbell, other cameras are ok
-
David
(@AreWeThereYet82) reported
@googlenesthelp what’s going on with you guys? First my outdoor cam goes down, and still no resolution from you guys almost a week later. Now my nest hello won’t reconnect to my wifi. I even tried factory reset. Seems to be a widespread problem Get your act together Google!!
-
Lindy. 🇺🇸 🇺🇲🇺🇲🇺🇲🇺🇲
(@aalind) reported
@googlenesthelp At this point it is a nest issue, can you send out a support update and or change you status that there is a issue
-
Old Chubby Wan Kenobi
(@drkrmdvlpmnt) reported
My @googlenest doorbell camera is showing offline. It doesn’t seem like the problem is on my end. Anyone else having problems?
-
Onetimato
(@defchildBen) reported
@googlenesthelp My doorbell camera isn't showing anything or alerting anything. Rebooted router and un/reinstalled Nest app. Still not working. Other Nest functions seem ok.
-
Jordan Oldham
(@jloldham) reported
@googlenest Nest doorbell down, everything my side has been checked. App also not loading previous videos so looks like service issues your side ?
-
Lindy. 🇺🇸 🇺🇲🇺🇲🇺🇲🇺🇲
(@aalind) reported
@googlenesthelp The other thing I noticed is that it's the HD cameras that are having the issue and not the old metal black version one cameras My old metal black cameras which I have two seem to be working but my high definition white cameras and my nest hello are not working
Check Current Status