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Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montataire, Hauts-de-France 1
Kitchener, ON 1
Brentwood, England 1
Wesley Chapel, FL 1
Sandusky, OH 1
Tampa, FL 1
Escondido, CA 1
Chepstow, Wales 1
Lincoln, NE 1
Tequisquiapan, QUE 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • Von_der_Land
    brn (@Von_der_Land) reported

    **** you @googlenest Your hardware continues to be a piece of something less than **** that it makes **** valuable.

  • beanz_sam
    Sam Beanz (@beanz_sam) reported

    @googlenesthelp I am having trouble logging in to my nest app or the website. I have tried to reset my password but I'm not getting any emails through. Is this a wider issue?

  • tensmoonwalk
    ✂️🧵🪡😵‍💫 (@tensmoonwalk) reported

    No home owners are going to see this but I am still going to scream into the void: do not replace your working but ugly 1980s or 90s thermostats for a @googlenest thermostat. They are garbage.

  • sixseven7156
    PigwitFade (@sixseven7156) reported

    @zerohedge @googlenest @Google I think you got alot of people trying to sign in. Maybe they do that to any account seemingly getting attacked. Hopefully you get in!!

  • Von_der_Land
    brn (@Von_der_Land) reported

    **** you @googlenest Your hardware continues to be a piece of something less than **** that it makes actual **** more valuable. @GoogleWifi1 I am going to keep posting the same thing everyday and time this piece of **** breaks down for no reason.

  • codeslubber
    Rob Williams (@codeslubber) reported

    @CoffindafferFBI Note on systems thinking and why compute systems are still such garbage: minute those cameras are disabled in a systematic way, 911 needs to be called by the system, for sure she had @googlenest subscription service. Product once again has been demonstrated to be utterly USELESS.

  • CaptainCuddles4
    Captain Cuddles (@CaptainCuddles4) reported

    @googlenesthelp thanks for nothing google support. I did everything your support told me, on the phone for nearly 2 hours with them, all for them to tell me there’s nothing they can do, but wouldn’t admit the device is the issue… I’m done with google.

  • Dr_Bill_Davis
    Dr. Bill Davis (@Dr_Bill_Davis) reported

    @googlenesthelp Hi Google Nest Support — I requested a phone callback through the official Help Center for my Nest Wi-Fi Pro issue, but never received the call. I’ve tried multiple times with no follow-up. Can you help escalate this or advise the best next step to reach a live support agent? Thank you.

  • lheal
    Area Man (@lheal) reported

    @CdreMattDecker @googlenest Yeah, except we have fish that don't like to have the air temperature fall below 68. And I'm home, walking past the firking thermostat every few minutes to warm up my coffee. It's a great product technically, but their company zealotry is offensively, aggressively bad.

  • ellenberlin
    Ellen Berlin✌🏼🦞✡️🌍☀️⚾️🇺🇸 (@ellenberlin) reported

    @googlenest could you make it any harder to remove a NEST from an account!?? Pls help! 🙏

  • dubsy54321
    Envelope Gravy (@dubsy54321) reported

    @brian1222333 @Google @googlenest Yeah the switch essentially killed my nest camera. It's always offline now.

  • Von_der_Land
    brn (@Von_der_Land) reported

    **** you @googlenest you ******* piece of ****.

  • Von_der_Land
    brn (@Von_der_Land) reported

    **** you @googlenest Your hardware continues to be a piece of something less than **** that it makes actual **** more valuable. @GoogleWifi1 I am going to keep posting the same thing everyday and time this piece of **** breaks down for no reason.

  • TheKramalan
    John (@TheKramalan) reported

    @sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!

  • BirdChayser
    I didnt vote for him (@BirdChayser) reported

    @yashar Isn’t this the EXACT thing that AI should be used for? It shouldn’t require a ******* subscription. It SHOULD be monitoring for this kind of **** and alerting authorities. It would be great at it. @googlenest This should be your shining moment but instead you’re too greedy.

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