Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Calgary, AB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • Tomisatwitt 𝙏𝙊𝙈 ◣ ◢ 🇺🇦🏳️‍🌈🐺 (@Tomisatwitt) reported

    Hi @googlenesthelp my nest has stopped playing BBC Radio, it keeps saying 'I can't do that here but you can ask me to play it on other devices'. Tried resting it but that hasn't helped either. Can you help?

  • BackwardsThis Lets Do This Backwards (@BackwardsThis) reported

    @googlenesthelp Hi. I'm in the US, and bought it five years ago. I have not tried any troubleshooting steps as I was not aware it was broken.

  • nastyriff Nasty Riff (@nastyriff) reported

    @googlenesthelp My nest wifi router has been falling offline multiple times per day for no reason and requires a power down/up to restore connection. It's incredibly frustrating for remote work and remote school. We need reliability. @madebygoogle

  • eherna16 Michele (@eherna16) reported

    @googlenesthelp Hi my Google nest thermostat does not connect to the internet despite resetting it. Please help.

  • TheWheeltrain Zach Wheeler (@TheWheeltrain) reported

    @googlenest why is my nest thermostat offline like 95% of the time. I honestly don't remember the last time I was able to adjust my temperature from my phone

  • Tomisatwitt 𝙏𝙊𝙈 ◣ ◢ 🇺🇦🏳️‍🌈🐺 (@Tomisatwitt) reported

    @jrdenglish73 @OrigamiNick @googlenesthelp Seems to be down for a lot of people.

  • gpz95 Runaway Greg⭕ry (@gpz95) reported

    @googlenesthelp your products are trash as of right now and I need an answer/solution

  • Nik_Adhia Nik Adhia (@Nik_Adhia) reported

    It’s scary how reliant we are on WiFi for some of the most critical things we do. #Virgin is down tonight and it’s already caused me some serious anxiety for my newborn sons @getnanit breathing band no longer working as he sleeps nor @googlenest for room temp — @virginmedia

  • hyruletwinkx Hyruletwinkx (@hyruletwinkx) reported

    @googlenesthelp I keep getting an error setting up the nest thermostat. Keep saying that the server is down

  • Tomisatwitt 𝙏𝙊𝙈 ◣ ◢ 🇺🇦🏳️‍🌈🐺 (@Tomisatwitt) reported

    @MrTPeppermint @googlenesthelp Yes mines gone down again...

  • MarcOxford marc oxford (@MarcOxford) reported

    @MatthewTraynor @googlenesthelp Same problem……

  • RyanClarke93 Ryan Clarke (@RyanClarke93) reported

    @ring just had a poor customer service experience. My ring doorbell has become faulty and been told by staff that some devices last longer then others so just buy a new. Not the helpful experience I expected 🙈😭 #googlenest

  • oliu321 Ou Liu (@oliu321) reported

    @googlenesthelp Can you help with issue 5509000033812, I can't add a doorbell into my existing home, but I can add it to a new home temporarily created. Your support suggests me to delete 20+ devices I have on my existing home first, is there another solution better than that?

  • TheMixMedic DannyCan The Mix Medic aka Mr. Taco 🌮 (@TheMixMedic) reported

    @googlenest my nest is displaying tomorrow’s forecast instead of today’s. I’ve tried everything. Help?

  • landondoezgame Landon Does Gaming (@landondoezgame) reported

    @plainrocktweets @googlenesthelp @madebygoogle fix this

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