Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 2
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Westerville, OH 1
South Salem, NY 1
Fargo, ND 1
Dania Beach, FL 1
Tinley Park, IL 1
London, England 1
Marblehead, MA 1
Jacksonville Beach, FL 1
Troy, MI 1
Grebenstein, Hessen 1
Richlands, VA 1
Salem, MA 1
Philadelphia, PA 1
Manchester, NH 1
Saskatoon, SK 1
Miami, FL 1
Lancaster, SC 1
Phoenix, AZ 1
Franklin, TN 1
Brentwood, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • Pedal4Health Fred Ellis (@Pedal4Health) reported

    @MartinSLewis @bbc5live I bought a @googlenest thermostat hoping it would save on my gas bill. £200 plus paying electrician to fit. Replaced once under warranty but still not working.

  • vihaugen Vidar Haugen (@vihaugen) reported

    @donalmaher @tunein @googlenesthelp exact same problem here. went down a few days ago. just says "paying [insert station] on tunein" before it goes silent. tried all RTE stations and several others that works perfect on all other devices. except the google home speakers. dropped at the same time on both

  • donalmaher Donal Maher (@donalmaher) reported

    @tunein your app doesn't seem to be working on @googlenesthelp in Ireland? Can't get RTE etc...is there an issue?

  • elphilo Egnatius (@elphilo) reported

    @googlenesthelp is there an issue with the servers? Haven’t been able to access my nest via the app since last night around 10pm eastern

  • Dom2122 Dom (@Dom2122) reported

    @googlenesthelp seems this is a common issue with older heat links, please could I be sent a replacement?

  • SlufootNOTW Kelly Garrett (@SlufootNOTW) reported

    @googlenesthelp Hello, my Nest thermostat lost internet connectivity. This is a first as I've never experienced any problems of this nature before. I have rebooted my router, reset the thermostate itself and it still does not find my connection or anyother connection? Help..

  • EdwardABerry11 E.Berry (@EdwardABerry11) reported

    @MEC4GAS @googlenesthelp No Nest are playing games with a little help from Google. Trust me when they introduce a monthly subscription all are problems will dissapear. WATCH AND SEE. If they say that is not going to happen. Then 100% this is the clandestine plan.

  • n0rmzzz Norman (@n0rmzzz) reported

    @googlenesthelp I will sort it out, no worries. I was trying to raise that it doesn't help me find the issue, in case you could improve it.

  • medievalmvb medievalmvb (@medievalmvb) reported

    What I’m bummed about is I researched this purchase, and none of the tech reviewers apparently bothered to search for any complaints about the service before rating #GoogleNest a top pick, for me the error rate makes it unusable

  • Sub_Effect Sub Effect (in the sub-woofer world) (@Sub_Effect) reported

    Having real trouble setting up a new 2nd Gen Nest Cam today @googlenest @googlenesthelp Why is the 1st Gen so easy to use but this one just won't connect to the network? I'm not the only one.

  • TeslaOwls Tesla Owls 👀 unit police 🚨 (@TeslaOwls) reported

    My Google Assistant alarm keeps ringing when I ask it to stop Unusable piece of ****, has been like this for days I used to like my @googlenest, now I hate it...

  • medievalmvb medievalmvb (@medievalmvb) reported

    It’s a mystery how a system this buggy is being offered for sale to the public #googlenest

  • ThePaul_T Paul Taylor (@ThePaul_T) reported

    @johncoles @googlenesthelp Oddly... My experience was the opposite haha... Ring as terrible, slow, people had left by the time it alerted me, chimes worked sometimes... Moved to nest doorbell, been perfect since (over a year)... Really is hit and miss with these products.

  • teamtaiwan teamtaiwan (@teamtaiwan) reported

    @googlenesthelp Hey there. I'm currently using Android, the app is buggy and laggy since the last update. I can't control my WiFi points at all

  • Donnaireland7 Donna ireland (@Donnaireland7) reported

    @googlenesthelp @googlenest how do we get help in the uk with a google nest that isn’t working after only 18 months

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