Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hagerstown, MD | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Novi, MI | 1 |
| Olympia, WA | 1 |
| Balham, England | 1 |
| Plymouth, England | 1 |
| Finchley, England | 1 |
| Dallas, TX | 1 |
| Orangeburg, NY | 1 |
| Birmingham, England | 1 |
| Orange Park, FL | 1 |
| Tower Hamlets, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Sherrard
(@SherrardB) reported
@googlenesthelp No, it stopped saying there’s a glitch and started saying “sorry there was a problem, please try again in a few seconds”
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#TheBeginningIsNear
(@mapninja) reported
@googlenesthelp Yeah, I was afraid that was where this was heading. It's not constant, it's intermittent. Adjusting delay won't fix it.
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hugo
(@hcarreola) reported
@googlenesthelp on iOS my google wifi network is working but on my google home app it says my network is offline.
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Lenny
(@lennyvialpando) reported
@googlenest @madebygoogle I tried like hell to hook it up on my laptop, wants a password, won’t take it, tried to reset it! It will not send the link to my email to ******* reset it! 6 ******* times I tried!! WTF is wrong with your company
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Dip Bisui
(@DipBisui) reported
@googlenesthelp my Gmail account was disabled 77 days ago and I try to restore account many time but google doesn't response. Please help me and enable my gmail account immediately it's very very important to me.
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#TheBeginningIsNear
(@mapninja) reported
@googlenesthelp I have 12 devices spread across a 1000 sq ft space. Proximity is not the problem. This is something gone wrong at your end. They just started this, and I've tried rebooting, resetting network, etc...
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Lenny
(@lennyvialpando) reported
@Kip70430373 @googlenest @madebygoogle Why ******** does it have to take doing that! Just send it to my ******* email I don’t get it! Why so difficult
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Elliott Sprehn
(@ElliottZ) reported
So @Google wifi is being deprecated, and we should have a Nest 40% discount... but it doesn't apply at checkout. Been transferred to 4 different support people, still no one seems to help. My wife works at Google *on hardware* and we're still stuck @googlenesthelp
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Levi
(@xlevix10) reported
@googlenesthelp @downdetector Just tested again and now they're working, must've been a weird glitch somewhere in the Google universe.
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dayved1388@hotmail.com
(@dayved1388) reported
@googlenesthelp I am having issues with my nest thermostat finding wifi signals to connect. I've tries everything, from restarting my modem, to restarting the thermostat. All my other accessories at home are able to connect to wifi no problem except my nest thermostat. Help 🙏🏻
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#TheBeginningIsNear
(@mapninja) reported
@googlenesthelp Literally all I ever do is ask these devices to play KEXP on everywhere. They've gotten progressively LESS able to even do that, without manual intervention. If they can't even play music, now, they are useless. #WTF are your Devs doing? Have you given up on these products?
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Adrian Turner
(@ajt8888) reported
@googlenesthelp I’m in Uk and already have a Case ID [2-1927000032224] but it’s clear from all the complaints about the same issue is that it’s a global issue and more importantly Google are not responding and are doing nothing about it.
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#TheBeginningIsNear
(@mapninja) reported
@googlenesthelp All devices started having trouble syncing audio, today. Any advice other than 'reboot?'
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Dane
(@Dane0r) reported
I must stop recommending @googlenest after their abysmal support. My doorbell recently started intermittently malfunctioning (video not capturing), did troubleshooting and they expect me to connect my doorbell to a hotspot for 5-6 hours to recreate the intermittent issue!
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Rocker
(@mopegdan) reported
@googlenesthelp Your home app is terrible compared to the original nest app.I can't make custom clips and footage is slow to load on the home app compared to the better designed nest app. As my camera die I will be moving away from nest because of the home app
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