Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 2
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Westerville, OH 1
South Salem, NY 1
Fargo, ND 1
Dania Beach, FL 1
Tinley Park, IL 1
London, England 1
Marblehead, MA 1
Jacksonville Beach, FL 1
Troy, MI 1
Grebenstein, Hessen 1
Richlands, VA 1
Salem, MA 1
Philadelphia, PA 1
Manchester, NH 1
Saskatoon, SK 1
Miami, FL 1
Lancaster, SC 1
Phoenix, AZ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • TaylorGundy Is It Over Yet? (@TaylorGundy) reported

    @googlenesthelp That's not the issue at all- And the settings hardly matter when they freeze. They either don't run when they should or they keep running when they shouldn't, & they do this *all* the time until you wake it up yourself. ECO is turned OFF & has turned on 2x today w/ me in the room

  • luismart1984 Luis (@luismart1984) reported

    @lordrobbiel @googlenesthelp Hey @googlenesthelp I'm having the same issue. Help?!

  • cathalos Cathal O'Sullivan (@cathalos) reported from Dublin City, Leinster

    @jamesyob @OffTheBallAM @googlenest Don't know what you mean by losing the cast on another person. If you leave the room, you turnoff the cast and listen on your phone! Not sure what the problem is 🤷

  • adam_standiford Adam Standiford (@adam_standiford) reported

    @googlenesthelp I have 12 cameras non of which have ever had issues. Today, they keep going “off” on the app, and sometimes keep turning themselves off after turning the camera back on. Help!

  • renatovieirar Renato Vieira (@renatovieirar) reported

    @googlenesthelp Nest Thermostat 3.0 will not find any wifi network anymore, any help there? Thanks

  • ShelleyPennArch Shelley Penn (@ShelleyPennArch) reported

    @googlenesthelp help! My thermostat has lost network. Nothing works.... is a human available to help please?

  • KurtUhlir Kurt Uhlir (@KurtUhlir) reported

    @googlenesthelp my mother-n-law’s nest lost WiFi, doesn’t see Amy networks. I’ve tried everything including resetting three times. Have tried on 2 routers. Seems like hardware issue. Help?

  • kuyborg Katie (@kuyborg) reported

    @googlenest thermostats are GARBAGE.

  • GavinPaterson10 Gavin Paterson (@GavinPaterson10) reported

    @googlenest @madebygoogle I've spent loads on google nest products throughout my home. Never had an issue. The Nest app is absolutely rubbish now. It never loads and is so slow. I have good Internet too. The Google app works fine but I pay a subscription to use the nest app to record video!

  • hefafarms jeff (@hefafarms) reported

    @googlenesthelp @googlenesthelp Any chance nest would consider repairing my thermostat to avoid adding to the landfill? If everything else works, why not fix the wifi chip and reduce your carbon foot print? The product has a trending wifi hardware problem, type it in any search engine. @nytimes.

  • TaylorGundy Is It Over Yet? (@TaylorGundy) reported

    @googlenesthelp Done. The problem is what I've stated though. You guys have these set to activate 2º above their set temperature. That's too long, & it makes the system run longer than it should to get back down to set temp. But THEN it just keeps going past the set temp, too, & for way too long

  • NikolaLovig Nikola Lovig (@NikolaLovig) reported

    @madebygoogle So, my @googlenest assistant/speaker that's 25 ft away overrides the one 3 feet from me and your first thought is "wow he needs to change his settings". That's what's wrong with @google; you break **** or make it crappy, then blame the customer. This is like the Twilight Zone

  • JDKspot James (@JDKspot) reported

    @googlenest im sorry your support is so awful. Love your nest WiFi but customer support is awful. My house is drowning in google nest speakers. Any word on when the team plans on fixing the pop and crack issue with the nest mini (2nd gen) via firmware been going on with 2 spkrs

  • raveofthrones Corey (@raveofthrones) reported

    @googlenesthelp my indoor IQ cam has a solid red light. Is there is an outage? Or should I try rebooting?

  • mydogespacex MyDogeSpaceX (@mydogespacex) reported

    Hey @googlenest , Help me find this girl.

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