Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Westport, CT | 1 |
| Salisbury, England | 1 |
| Laurel, MD | 1 |
| Gateshead, England | 1 |
| London, England | 1 |
| Tonawanda, NY | 1 |
| Roberts, WI | 1 |
| Denver, CO | 1 |
| Stratford, ON | 1 |
| Inkster, MI | 1 |
| Edmonton, AB | 1 |
| Kirkland, WA | 1 |
| Peoria, AZ | 1 |
| Anchorage, AK | 1 |
| Seattle, WA | 1 |
| Havertown, PA | 1 |
| Montalvo, CA | 1 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Downtownjuliebrown
(@vancouverdtjb) reported
@googlenest I have had it for a few years now and never have problems. Is it a glitch? I will try streaming another youtube channel or movie and see if it just that one video. Thanks!
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Genius on Demand
(@ProCapture) reported
@marcoarment @googlenesthelp Seriously though. I had some issue setting up an ikea hub recently. Set up went perfectly smoothly when I turned off the VPN on my iPhone Could be be something like that 🤔
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🐝 𝓑𝓮𝓾𝓵𝓪𝓱 𝓛𝓪𝓷𝓭 🐝
(@ohmybeulahland) reported
from
Cullowhee, North Carolina
@googlenest There's a lot of buggy behavior. I can't turn my TV with a Chromecast on/off half the time; the Assistant gets results completely wrong sometimes; when I try to adjust lights, Google says they're not set up. This behavior is new.
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Louis Siegel
(@LouisSiegel57) reported
@googlenest It's dual band, not sure the make and model. All I know is this is the only device in my house that consistently has this issue
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Matthew Rowlinson
(@mc_rowlinson) reported
from
London, Ontario
Spent a festive couple of hours trying to put a new @googlenest protect on our home network today. The app is full of bugs; when it fails it spits out error codes not covered in online support. Worst user experience ever; @Apple u need to be in this market. #BourgeoisProblems
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karl hansford
(@KarlHansford) reported
@googlenest I only set the nest wifi up today! Tried changing all my settings on the nest wifi until as recommend on your help page. ISP router was in full modem mode so this wasn’t causing any throttling just a straight pass through.
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Mark C
(@mrkcstr) reported
The @googlenest is total garbage. Setting it up three times in a month doesn’t make my life easier.
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karl hansford
(@KarlHansford) reported
@googlenest Unfortunately due to the issue I couldn’t justify keeping the nest wifi so I have returned it to the store I got it from. If I left it much longer I wouldn’t have been able to return the it for a refund. Shame as I have a lot of other nest products 😩
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Mike De Melo
(@DemeloMike) reported
@googlenest Just to be clear, the problem is not connecting the mini to the phone (bc I haven't even got to that step) the problem is logging into the home app.
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Matthe Johansson
(@Nercis_M) reported
@googlenest Gen 1 I think, Asus zenfone 6. Google home app is up to date. However, the UI of the home app is different from your support page instructions. I have a new router, so I'm trying to change/add Chromecast to the new network but there are no WiFi settings. Reboot unit doesn't help.
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Pierre
(@pkerchner) reported
@googlenest @googlenesthelp the command "turn down all radiators by 5 degrees" ... is not supported by you or by home automation device manufactures?
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chris
(@cbrunell) reported
@googlenest Thank you for the response. No I haven’t. I’d guess it’d be a software issue on your end.
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🐝 𝓑𝓮𝓾𝓵𝓪𝓱 𝓛𝓪𝓷𝓭 🐝
(@ohmybeulahland) reported
from
Cullowhee, North Carolina
@googlenesthelp I've tried sending feedback about my Google Home devices not working well and the devices are still buggy! Send help!
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texmod81
(@texmod81) reported
@googlenest @googlenesthelp Google Nest 2020... Worst smart product I've ever owned. 1. Immediately, it wouldn't install. 2. Spent 3 hours on the phone with support doing resets/reinstalls. 3. Has an equipment error. 4. Next week, Google Assistant stops being able to communicate
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Matthe Johansson
(@Nercis_M) reported
@googlenest That's the problem, the UI don't match the instructions. In the Google home app, my Google account profile is at the top right corner and there are only account settings. There are only home info, rooms and groups settings. No Chromecast or WiFi settings.
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