Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 2 |
| Chepstow, Wales | 1 |
| Lincoln, NE | 1 |
| Tequisquiapan, QUE | 1 |
| Rödermark, Hessen | 1 |
| Katy, TX | 1 |
| Ashburn, VA | 1 |
| Lisbon, Distrito de Lisboa | 1 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
| Westport, CT | 1 |
| Salisbury, England | 1 |
| Laurel, MD | 1 |
| Gateshead, England | 1 |
| Tonawanda, NY | 1 |
| Roberts, WI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Ziye Gao
(@ziye_gao) reported
@madebygoogle @googlenest @googlenesthelp my nest thermostat is not working, says something about migrating nest account. Tried factory reset and now it cannot connect to the wifi. Is the server down, by any chance?
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LV Dansante
(@LDansante) reported
@googlenesthelp hello! I have nests in 2 properties and can’t sign into one now bc of something w migration? Any help will be appreciated!
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Dr. Nick
(@NotthatkindofDr) reported
@googlenesthelp Not to dunk on the problem, just wanted to flag same issue in bay area California. Cheers
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Matthew Stafford
(@mrmstafford) reported
@madebygoogle hi guys, I've been sent your way from @googlenesthelp regarding no WiFi detection on a Nest Learning Thermostat 3rd Gen. Please help!
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Fabio Orlando
(@fabiomelania) reported
@googlenesthelp Hello This is Fabio, my nest thermostat does not find any Wi-Fi network. I try to reset and do all the prestigious but nothing helped. I need some help!! Thank you
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Kember
(@Kemberchelle) reported
@googlenesthelp my Google nest will not connect wifi. I have reset all network settings on the device and have rebooted my router. All other wireless devices find a d connect with no issues. Help!
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Pepper Ann
(@antoniathegreat) reported
Do not ******* buy a @googlenest thermostat. This **** is crap. It has one ******* job, to hear the house to the temperature selected and it will not ******* do it. I’m so damn frustrated. Ready to take this **** back and just get an old school dumb thermostat
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skshah39
(@skshah39) reported
@googlenesthelp hi my nest thermostat keeps requesting that I migrate my nest account, failing to do so, and has led me to do a factory reset in which it's failing to complete set up. Plz help?
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Adam K
(@scottyjustknows) reported
@googlenesthelp Sorry - not on twitter much. Thermostat does not show any error as far as I know. When I try to connect to a known-good and connectable network, even manually, it cannot find any networks. I'm in the USA.
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McLovin
(@McLovin1019) reported
@googlenesthelp my nest cannot find any area networks. I’ve reset my router, I’ve reset the device. This has been like this for weeks and I figured it had to be something I was doing wrong. I can’t figure it out. Help!!!!
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Thomas McNulty
(@T_J_McNulty) reported
@googlenesthelp @NoahAforeffort Having same issue. Can manually adjust but get a migration error when accessing from the home app. Migrated ages ago.
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Steve Gordon
(@stebuu) reported
@googlenesthelp @skshah39 I’m also having the same exact problem (with some regular google nest thermometers)
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(((#ifdef moose))) 🖖🖖🏻🖖🏽🖖🏿
(@ifdefmoose) reported
Both of my crappy @VenstarInc T8900 Color Touchscreen WiFi-enabled thermostats have been offline for over an hour. Am I actually going to have to get up and walk over to them to adjust??? They’re going in the trash and replaced with @googlenest Nest thermostats.
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Dennis M
(@CCVP18) reported
@googlenest Hello, I'm having issues with my nest hello, it wont connect to wifi. It has a nc023 fault code. I tried to reset it by pressing the button in on the hello for 10 seconds but still no luck. It has a solid green lite above the camera. Help please
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Jeano Appleseed
(@JeanO_Appleseed) reported
Hey @googlenesthelp : How can a person who is designated "owner" in Nest pass ownership to someone else and take themselves out of the group altogether? Managing Nest has become such a nightmare now with google, I wish I'd never bought #NestCams. What a bad investment.
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