Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 2 |
| Chepstow, Wales | 1 |
| Lincoln, NE | 1 |
| Tequisquiapan, QUE | 1 |
| Rödermark, Hessen | 1 |
| Katy, TX | 1 |
| Ashburn, VA | 1 |
| Lisbon, Distrito de Lisboa | 1 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
| Westport, CT | 1 |
| Salisbury, England | 1 |
| Laurel, MD | 1 |
| Gateshead, England | 1 |
| Tonawanda, NY | 1 |
| Roberts, WI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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gh_in_mo
(@ghinmo1) reported
@BrianfromSTL @googlenest Agreed. I LOVE my @ArloSmartHome setup. Have multiple wifi w 2way audio cams outside. Solar panel powered. Even have a very ancient gen1 of theirs STILL going like a champ. Was wooed by Google in the worst way to buy a Nest doorbell. Please don’t be a fool like me.
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Omar Haimour
(@omarhaimour) reported
@jrronimo @googlenesthelp This is why I only use first gen minis. Have a second gen in a box in the closet. I'll never buy Google hardware again. It's all buggy trash.
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gh_in_mo
(@ghinmo1) reported
The @googlenest doorbell is the worst tech purchase I ever made. Please don’t buy one. You won’t be safe. It goes down all the time. They take your $ for 24/7 recording but then it’s offline half the time. No refunds. They totally scammed me. It’s awful. Cant wait to replace it
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👠Rachel Hadley👠
(@RachelHad2) reported
@googlenesthelp All devices have been working fine over the past 12 months the space from the mesh hub isn't the issue
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Yamyam
(@YamyamLad) reported
@googlenesthelp maybe you should follow your product name nest aware, except sadly you were not. I spent wasted resources and time troubleshooting an issue which was your issue! I don't pay an annual subscription for this.
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AK
(@AKtech2021) reported
@googlenesthelp You didnt resolve the 5ghz bug for chromecast with google tv , the issue was from 6 month
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Someone in Sound
(@andieuridge) reported
@googlenesthelp I managed to reconnect and then it went offline again. 😔
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JJG84
(@JJG36) reported
@googlenesthelp nest thermostat app has been saying "nest app trouble communicating" for a few days now, help
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J.R. Raith
(@jrronimo) reported
@googlenesthelp I mean, I've already talked in DMs with Google Nest Support, and there's a huge thread about this issue that I linked. How much more digging do you need from me?
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Lilli Ann
(@LilliAnnDavis) reported
@googlenesthelp I don’t really understand what migrate means but my login in details for nest were set up with a gmail account 📧
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Made By Google
(@madebygoogle) reported
@mrleeleencfc @googlenest Hey there, thanks for reaching out. We're sorry for the trouble. We've resolved the issue with Google Nest Camera devices and they should now work as expected. Could you try checking the Nest app and see if everything's good?
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J.R. Raith
(@jrronimo) reported
@andybrianx @googlenesthelp It's really frustrating. We got another one for free from some service and put it in the exact same place and it works flawlessly. It definitely seems like a hardware issue.
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jlm
(@canadianjl) reported
@googlenesthelp my doorbell goes offline at least 10 times a day meanwhile my internet is working fine... what’s the deal? I bought this for safety purposes and if it keeps going offline when I need it.. what’s the point?
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Piermaria
(@kikujiroK) reported
@googlenesthelp It was just a notification with "you garden camera has been offline for 10 minutes". I did plug it/unplug it, didn't work for a while, then it did work, got disconnected again and now seems to be working.
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Yamyam
(@YamyamLad) reported
@googlenesthelp yeah right. I'm not going to hold my breath. Your agents do not even consider the possibility the issue is with Google. They merely follow a script!
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