Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 2
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Westerville, OH 1
South Salem, NY 1
Fargo, ND 1
Dania Beach, FL 1
Tinley Park, IL 1
London, England 1
Marblehead, MA 1
Jacksonville Beach, FL 1
Troy, MI 1
Grebenstein, Hessen 1
Richlands, VA 1
Salem, MA 1
Philadelphia, PA 1
Manchester, NH 1
Saskatoon, SK 1
Miami, FL 1
Lancaster, SC 1
Phoenix, AZ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • EmmaAllanWalls Emma Walls (@EmmaAllanWalls) reported

    @googlenesthelp I’m in the UK. I only started having this problem last week, up until then I could stream Radio X or Heart no problem. I can listen to BBC stations but no Global ones. I say ‘Hey Google play Radio X’ and Google replies ‘streaming radio x on global player’ but then doesn’t. 😕

  • bert0meister bertomeister (@bert0meister) reported

    @googlenesthelp @JosiGioCalles Here the problem persists... Please tell when the problem is solved for you

  • olumeday Olu (@olumeday) reported

    @googlenesthelp Other Chromecast connect issues, this one with Google TV is the problem child. From trawling the web, this issue comes up frequently with the latter.

  • RhysAtty Rhys (@RhysAtty) reported

    @googlenesthelp need help asap, sent DM

  • danilynntheging danielle (@danilynntheging) reported

    @googlenesthelp Stays clip not available Is there not an option to down load 24 hours worth of clips? You have to do an hour at a time for everything?

  • JU51LNS JU51LNS (@JU51LNS) reported

    @googlenesthelp made no difference rebooting, reinstalling app. No family members using. With these issues, lack of filtering within zones I will be ditching and selling the Nest cameras as it no longer provides reliable uncluttered warnings. Was good when I first got it, but gone down hill

  • iamvikrsh Vikram (@iamvikrsh) reported

    @googlenesthelp Problem started on Halloween day and continued till late evening. Notifications were coming an hour late. Restarted/reconnected router & doorbell.

  • ManuuMejias Manu Mejías (@ManuuMejias) reported

    @Xiaomi Hey! I'm having trouble linking My home to @googlenest. The bulbs are not connected by the Google application. I tried to reconnect and it is impossible. It must be a massive failure. Help!

  • jeremywilson55 Jeremy Wilson (@jeremywilson55) reported

    @googlenesthelp help! I’ve done all the troubleshooting on my Nest thermostat but it will not find any networks. My Nest upstairs does not have this problem

  • bert0meister bertomeister (@bert0meister) reported

    @googlenesthelp @JosiGioCalles Hello from Portugal. I have experienced the same issue since last night. I already unlinked the mi account on the Google Home app, and when I try to connect again, the app shows me the message "couldn't rich the mi home app"...

  • sadflump Sarah S (@sadflump) reported

    Don’t ever buy a Nest product. Customer service is the worst. @googlenesthelp

  • BAWilliamson55 Bruce Williamson (@BAWilliamson55) reported

    @googlenest @alexa99 I have a routine the turns off lights. I tell one of the minis "Good Night" and it complies but tells me "One or more devices are unavailable". But it has no memory of what it told me so I can't tell which device(s) are offline. But none are in the home app.

  • pgaralon Pedro García (@pgaralon) reported

    @googlenesthelp my Nest thermostat doesn’t connect to any wifi network, can you help me please?

  • edalib manito (@edalib) reported

    @shiinaliko No. I am in southamerica, and @googlenest does not help to solve.

  • bl74149 BL (@bl74149) reported

    @googlenesthelp Amazing! Any chance you can delete everything you've done to Nest and just take over their App. I can't view the camera's history unless it was an event. I've paid the extra money for the constant stream. Or have I misunderstood that? It's just a really bad app now. 1/2

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