Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Wesley Chapel, FL | 1 |
| Sandusky, OH | 1 |
| Tampa, FL | 1 |
| Escondido, CA | 1 |
| Chepstow, Wales | 1 |
| Lincoln, NE | 1 |
| Tequisquiapan, QUE | 1 |
| Rödermark, Hesse | 1 |
| Katy, TX | 1 |
| Ashburn, VA | 1 |
| Lisbon, Lisbon | 1 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Ro NS (@royochorro) reported@googlenesthelp still down the service
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Danihaile78 (@danihaile78) reported@googlenesthelp Nest has been offline for 14hours now. Location = WA
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Rikee verma (@Rikeeverma) reported@googlenesthelp Hi google nest it’s sorted now, what caused the outage and what steps are being taken to prevent this from happening again?
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Reaper of War (@AnthropicDualiT) reported@googlenesthelp My system went back on about 4 hours after it went down. Thank you
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Brian Holtkamp (@1BrianHoltkamp) reported@googlenesthelp After 1 year, the Nest thermostat cannot connect to the internet. Restarting and Resetting does not solve the issue. Do I have any other recourse?
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isa (@IsaP_03) reported@googlenest Password reset mails are not working, at all. You’re absolute idiots, sorry.
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Debbie Lawley #FBPE 🇬🇧🇪🇺 (@debbielawley) reported@googlenesthelp Help please, we have guests in our house and they have no hot water!!!! The app and the Nest controller in the house both say hot water is on but neither go orange. What can I do ???
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Christie (@christielee0001) reported@googlenesthelp I was just able to sign in through google but still cannot access using nest . It says wrong email or password but will not send the email to reset password
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Mike T (@mjmt1) reported@io53ph @googlenesthelp Same here in U.K, doorbell and nest app not working and can’t login
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Debbie Lawley #FBPE 🇬🇧🇪🇺 (@debbielawley) reported@googlenesthelp After all the issues getting into the Nest App yesterday, the hot water icon is saying the water is heating but it isn’t. Help please. The icon does not go orange although it says it is heating
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Paul Fincher (@paulfincher) reported@googlenesthelp seems to be an in isolated issue with logging into the app. I’m having issues and it’s looks like others are as well according to @downdetector
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David J. Syzdek (@dsyzdek) reported from Las Vegas, Nevada@DjNigelDarren @googlenesthelp Had this happen before. Don’t do a password reset, just wait for them to fix it on their end. Still sucks.
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Scharpie (@Scharpiee) reportedI need help finding an outdoor security camera for my house that has 24/7 recording. I’ve looked up @ring @WyzeCam and @googlenest but no product info is helpful. They either say they do or don’t or you need a plan too or confusing wording saying yes but no. Any help please!
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cityblue2001 (@cityblue2001) reported@bendansie @dum_online @googlenesthelp Nest App (Android) is working again, but Thermostat API is still down - getting 503 ("This service is currently unavailable") error in UK.
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K M Mainer (@MainerMarie) reported@googlenesthelp Still not working from my iPhone,just the same,buffering circle