Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Denver, CO | 1 |
| Stratford, ON | 1 |
| Inkster, MI | 1 |
| Edmonton, AB | 1 |
| Kirkland, WA | 1 |
| Peoria, AZ | 1 |
| Anchorage, AK | 1 |
| Seattle, WA | 1 |
| Havertown, PA | 1 |
| Montalvo, CA | 1 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
| Rochester, MI | 1 |
| Didcot, England | 1 |
| Paris, Île-de-France | 1 |
| Doullens, Hauts-de-France | 1 |
| Maynard, MA | 1 |
| Calgary, AB | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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James Cash Back
(@rakutencash1980) reported
@googlenest I have changed the home name, I have uninstalled and reinstalled the app. No this is not my first set up. A few months ago I noticed trouble with my devices and the app. I said today was going to reach out I did not want to go into the new year with bad or non working devices.
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Erin McKay
(@ErinMcKjewelry) reported
@googlenest Well if your killing the Nest app then there’s nothing more to discuss. My home security is very important and it seems like google is only interested in killing everything that’s good about the companies it buys. The trust is broken!
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Kat 🎄🔥 "War on Christmas Shock Trooper" Callahan
(@JezebelKat) reported
@googlenest It should absolutely NOT be allowed for a Chromecast, a wireless device, marketed as requiring the same base wireless network, to be accessible via the network OUTSIDE of the router generating the wireless LAN. Fix this.
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James Cash Back
(@rakutencash1980) reported
@googlenest That is the error I keep getting. So frustrating I am just trying to get something hooked up. So starting with the nest.
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mhailey
(@triwuwastaken) reported
@googlenest ive had this problem ever since i bought home mini, which was back in september, only now i upgraded to nest hub and its still an issue.
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Alli
(@AlliHeathe) reported
I clicked something last time and now optimize for chromecast wont pop up again and the video is jittery help @googlenesthelp
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Kat 🎄🔥 "War on Christmas Shock Trooper" Callahan
(@JezebelKat) reported
@googlenest You mean the setting in the Google Home app? Yeah, that's the first thing I did. Guys, you need to pass on to your developers a recast for a firmware fix. An internal firewall option would be great!
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Kristin Hoddick
(@KHoddick9449) reported
@googlenest April 2020. No other changes and everything else connects to the wifi without issue.
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Kristin Hoddick
(@KHoddick9449) reported
@googlenest nest thermostat is a nightmare lately. No matter what setting or troubleshooting I do my thermostat keeps spiking 10 degrees at night. Not safe when you have a baby you dress for the temperature at bedtime then it's horribly hot overnight.
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Kristin Hoddick
(@KHoddick9449) reported
My @googlenest thermostat has been offline on the app for 6 months. We've done every recommended troubleshooting, uninstalled the app and reinstalled and nothing. It's extremely frustrating and I'm about to get rid of it all together.
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Demon ©
(@DemonTraitor) reported
@googlenest Don't worry. I don't need help. Just venting.
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mhailey
(@triwuwastaken) reported
@googlenest - ge c-life led lightbulbs - nope, the same issue is in the app itself. voice also does nothing
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Aamir
(@doubl3_aa) reported
@googlenest Worst customer service experience I have received
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Aamir
(@doubl3_aa) reported
@googlenest Worst customer experience I have ever received!
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nomadbakerdavid
(@nomadbakerdavid) reported
@googlenest Currently on the chat support thank you. It’s very slow though, hypothermia might take me first