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Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Tampa, FL 1
Escondido, CA 1
Chepstow, Wales 1
Lincoln, NE 1
Tequisquiapan, QUE 1
Rödermark, Hesse 1
Katy, TX 1
Ashburn, VA 1
Lisbon, Lisbon 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
London, England 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • rag_sec
    Rag (@rag_sec) reported

    @googlenest No it's all good, this was a joke tweet I put up during the Google outage earlier today because it caused my Google home to stop working

  • Heieis8
    Heieis (@Heieis8) reported

    @googlenest hi I'm unable to link nest account to my Google account pls help

  • williamgarrison
    William Garrison (@williamgarrison) reported

    @googlenest Hey! I have Apple Music working with my Nest Home Mini, but when I, for example, ask it to play the latest Kid Cudi album, I get an error: “I can’t do that here, but you can ask me to play it on your other devices.” Older albums work fine. Any help? @AppleMusic

  • aj_okere77
    Aj Okere (@aj_okere77) reported

    @googlenesthelp I have been having issues with my google nest thermostat not finding the wifi that next to it. I need help, its frustrating that i have reset this device for the upteenth time. Please provide support.

  • antepode
    Deb (@antepode) reported

    @googlenesthelp I am able to see it in Nest app but want to see the devices in Google Home, where I have the rest of my smart devices. Google does support Nest Protects, but only for migrated ids? I signed into Nest w/ Google id directly-is that the cause of the problem? Any resolution?

  • davepdotorg
    Dave Pearson (@davepdotorg) reported

    @googlenest No, all good, just writing about how today’s Google outage is manifesting itself with my various devices.

  • rickyvann
    Ricky Vann (@rickyvann) reported

    @googlenest No problem, really appreciate the apology! Now back to the music 🎶

  • k__colon
    Kevin Colon (@k__colon) reported

    @googlenest Not so much help, but I would be nice to mark a show as watched. Right now i have a show sitting in the “continue watching” section Even though I finished it on another device.

  • TheAcuraDealer
    Acura Cabin Air Filters (@TheAcuraDealer) reported

    The past few days with my @googlenest WiFi have been so tough to work remotely. Randomly dropping connection at the worst times. I reboot and it doesn’t help. Factory reset and same issues. IP tech out to house and same issues. IP signal is strong. Feel like a new a new mesh net

  • rac__999
    hi (@rac__999) reported

    @Kinng_MG @googlenest Loool is it acc that bad?

  • AgustinB90
    Agustín (@AgustinB90) reported

    @googlenest @VictorGlum @NBALPSupport I am having the same problem. I cannot watch games with my chromecast of NBA LP. My phone is an iPhone.

  • rickydriese
    Richard Driese (@rickydriese) reported

    @googlenest It said "ok syncing devices for 10 providers, sorry trouble syncing with smart things and neato"

  • TheAcuraDealer
    Acura Cabin Air Filters (@TheAcuraDealer) reported

    Work. @googlenesthelp can you help me?

  • j_popenhagen
    John Popenhagen (@j_popenhagen) reported

    @googlenesthelp my nest thermostat will not connect to wifi. i've done all the troubleshooting steps and still will not connect. i've read that this is a know issue and you are replacing the units. what do i need to do to get this replacement?

  • 2Loquacious2Twe
    BeautifulBattlefield (@2Loquacious2Twe) reported

    @googlenest So I'm tired of having to set up my Nest mini EVERY SINGLE day because it disconnects from the Wifi. (GHT3 Nest Mini disconnects from Wi-Fi). It's been a year without a fix from your company. How can I get a new Nest that actually works. #GoogleNestFail

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