Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 2
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Westerville, OH 1
South Salem, NY 1
Fargo, ND 1
Dania Beach, FL 1
Tinley Park, IL 1
London, England 1
Marblehead, MA 1
Jacksonville Beach, FL 1
Troy, MI 1
Grebenstein, Hessen 1
Richlands, VA 1
Salem, MA 1
Philadelphia, PA 1
Manchester, NH 1
Saskatoon, SK 1
Miami, FL 1
Lancaster, SC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • _RaeSkywalker Rae✨ (@_RaeSkywalker) reported

    @googlenest It works fine on its own app. I got the device to show up before on my Google home app but it never really connected so that’s what I was trying to fix but I guess I broke it more lol

  • techmedic RODRÍGUEZ (@techmedic) reported

    @googlenest @googlenesthelp Folks, you messed up the Nest Apple TV app. Once an account is migrated from nest to googlenest/home i am unable to login to the Nest Apple TV app. Its ridiculous that you have not fixed this. Extremely disappointed in this product.

  • KrisWD40 Big Time Kris (@KrisWD40) reported

    @googlenest No, there is no solution provided, just a bunch of people all saying they are having the same problem.

  • stuffyokodraws Yoko (@stuffyokodraws) reported

    @brikis98 @googlenesthelp Also was looking into building my own smart vent and make some api calls to Nest. Doesn't seem too hard but getting the vent that can open/close through some motorized mechanism is a problem

  • czarinamv Ina Villanueva (@czarinamv) reported

    @googlenest hello! Got a Nest Mini today and I’m trying to connect it to my Philips Hue Bluetooth lights, but it can’t be recognized through the Google Home app. Help please? Thanks!

  • techmedic RODRÍGUEZ (@techmedic) reported

    @googlenest Curious to know if you actually, really deep down think your reply and this link is useful in any way? Do you even understand what I posted and Google's stance on it?

  • surrideo Sam (@surrideo) reported

    @googlenest hi my 3rd gen thermostat started heating my house permanently 5C above the temp set on the thermostat and the schedule. The house is too hot and it won’t turn off the heating. Told ‘try later’ with chat and can’t get through on the phone - please help. Thanks.

  • isercukierman Iser Cukierman (@isercukierman) reported

    What’s going on with @googlenest? Seems that when I combined it with my @Google Home account, it doesn’t respond to temperature changes I make on the app. Anyone else having that issue? @googlenesthelp

  • tillylouise 🌸🌈💫 nats (@tillylouise) reported

    @googlenest please can you assist me with a DM I have sent you regarding an issue with my google nest outdoor IQ camera?

  • DDEdge78 Daniel D Edgington (@DDEdge78) reported

    @googlenesthelp Your chat support is not working, it keeps saying try again later

  • DavidAmerson5 David Amerson (@DavidAmerson5) reported

    @FlvioMo89738340 @googlenest I'm having the same issue

  • DavidAmerson5 David Amerson (@DavidAmerson5) reported

    @googlenesthelp My Google nest e thermostat will not connect to the network! I see that this is being an ongoing issue for others as well. Is there a resolution to this problem. I hate to know I wasted almost $200 on this product!

  • surrideo Sam (@surrideo) reported

    @googlenest So I’m trying to figure if this is a nest heat link/thermostat issue or something to do with my gas boiler/it’s pump.

  • inskee_m skeep (@inskee_m) reported

    @googlenest yo I need help with a device

  • SelectaWax Jack murray (@SelectaWax) reported

    @googlenest @adysoru My app keeps crashing now. What’s the fix

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