Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

Less
More

google-nest Hero Image

Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • skidmow Nathan Skidmore (@skidmow) reported

    @googlenesthelp Hey Google. I am having issues with my nest 3rd gen learning thermostat. It has stopped connecting to the WiFi and cannot find any networks. It was installed around 8 months ago and no previous issues. I have reset and rebooted the nest to no avail. Can you help?

  • waynieoaks 𝓦𝓪𝔂𝓷𝓲𝓮𝓸𝓪𝓴𝓼 (@waynieoaks) reported

    Hey @googlenest, @GoogleUK Your new nest cam - is there going to be an option for it to be fixed like the old IQ one or is it only going to be magnetic? Problem is the magnetic ones can be quickly stolen unless out of reach.

  • joshabartley Josh Bartley (@joshabartley) reported

    The last @googlenest I'll ever buy decided that at 12:20am to loudly chirp to tell me the CO2 sensor expired. The silence button, worthless. The app told me the same thing, but it's 12:20am, chirping. Wtf am I supposed to do. Smart device meet hammer. cc @internetofshit

  • jonmundy jon mundy 🦦 (@jonmundy) reported

    @deflatermouse When we did ours 3 yrs ago I briefly toyed with the idea of the @googlenest version. But price and likely obsolescence within a decade made that a bad choice. Some things are better left simple.

  • GregBrooks_ Greg Brooks (@GregBrooks_) reported

    .@googlenest. Do not buy NEST thermostats!!! Mine went "offline" for seven hours yesterday and the company cannot tell me why. One suggestion was an internal update. What, for seven hours during the day? Would it do that in the middle of Winter and 30 degrees outside?

  • AriunaSodagiri sodagiri ariuna (@AriunaSodagiri) reported

    @googlenesthelp dear google my google account has been hacked and hacker also changed my passsword please help i also have a youtube channel with it

  • ScizorKikN ScizorKikN (@ScizorKikN) reported

    Oh look it's the @googlenest app messing up again and forcing me to sign in/authorize my Google account for the 3,000th time. How do you have as many resources as you have and create an app that works flawlessly once every 10 uses.

  • cavishay AccountabilityNow (@cavishay) reported

    @googlenesthelp not receiving verification code emails. Can’t access my Nest account. Help please!

  • davealderton76 Dave Alderton (@davealderton76) reported

    @googlenesthelp my nest thermostat has decided not to connect to Wi-fi anymore- say my network is hidden (it isn’t) . I have 2 thermostats in the house and both have been fine until today. Less than 12 months old and tried all the resets- just not working- please help.

  • stevehshin Steve H. Shin (@stevehshin) reported

    @googlenesthelp It does look like it works if I log into the web version of the Nest App. This problem only exists in the actual application (iPhone 12)

  • BondBillBond Bill Bond (@BondBillBond) reported

    @googlenesthelp I have lost control of my lights. All lights are C by GE. The smart outlets still work from Google Home. I have reset the cable modem and Google Mesh Wi-Fi 2 times. I have reset my local mini. I have issued the sync my devices command. HELP!

  • Sepideh110 Sepi (@Sepideh110) reported

    @googlenest I need to reset my password but I am not receiving email to reset my password. Plz help

  • nukab30 Nuka (@nukab30) reported

    @googlenesthelp I need help with my thermostat

  • dukecitynurse Dukecitynurse (@dukecitynurse) reported

    We really need help adding nest aware subscription. A week of back and forth with support and still nothing; this is a safety and security issue for my family. Support doesn't seem to care. @googlenest

  • mikebender13 Mike Bender (@mikebender13) reported

    @googlenesthelp still doesn't show for those 3 days but since the "fix" all the other days seem to be working

Map Check Current Status