Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Tampa, FL | 1 |
| Escondido, CA | 1 |
| Chepstow, Wales | 1 |
| Lincoln, NE | 1 |
| Tequisquiapan, QUE | 1 |
| Rödermark, Hessen | 1 |
| Katy, TX | 1 |
| Ashburn, VA | 1 |
| Lisbon, Distrito de Lisboa | 1 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| London, England | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
| Westport, CT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Alex
(@Alex15141731) reported
@googlenesthelp 3 of 5 cameras are out. Is there an outage?
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Bryan
(@b2212j) reported
@googlenesthelp Why is your Nest cameras such garbage? For the money you charge for the cameras then the service every month you think they’d be worthwhile. This is the second time in a month they’ve gone down.
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mmmmm
(@XhmmmmmmmX) reported
@googlenesthelp @mikesmay IQs down also.
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Christopher Puleo
(@sprinter4883) reported
@googlenesthelp Some of my cameras are offline. Is there an outage?
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Nancy
(@NanceRed24) reported
@googlenesthelp 2 out of 5 cameras down for the last twenty minutes
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Bill Barol
(@billbarol) reported
@googlenest So, maybe a status update on what appears to be a pretty wide outage would be a good idea.
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jdbarney
(@jdbarney) reported
@xaviercast2 @googlenest Mine are a mix of "Your camera is offline" and the rest just sit their spinning but never load. Google Nest status page shows there is a "partial outage" with live video - whatever that means.
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Costa Chatjiantoniou
(@voipgenius) reported
@mikesmay @googlenesthelp Same :( I am new Nest user 3 day old @googlenesthelp can you confirm an outage ?
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Riki Roe
(@rikiroe) reported
@googlenesthelp Mine too. 2x IQ Outdoor and 1x Hello. All down. Website says partial outage but looks like complete outage to me!
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Stuballs Omnicorp
(@StubalsOmnicorp) reported
@googlenest @googlenesthelp wow Google Nest down - I'm shocked at a google service being unreliable! Shocked I say!
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(@infantkicker) reported
@mikesmay @googlenesthelp Same here. Lost service around the same time. 2 door bell cams nest iq outdoor nest hub and 4 nest indoor cams all down.
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Nathan Hippenmeyer
(@hipstermeyer) reported
@googlenest is there a reason the servers are down right now? All of my cameras randomly went off. Internet is working perfectly in the rest of the house
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Jed Tsai
(@JedTsai) reported
@googlenest just had multiple cameras go out at different locations about 6 miles apart. Is there a Nest Cam outage?
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Calem Tanner
(@ccht888) reported
@googlenesthelp @googlenest Can we just not have our #nest #cams go down? Is that asking for too much? #nestcam down seems to be a common theme here with radio silence
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Judd Kaiser
(@JuddKaiser77) reported
@googlenest you guys having a camera outage?