Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 2
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Westerville, OH 1
South Salem, NY 1
Fargo, ND 1
Dania Beach, FL 1
Tinley Park, IL 1
London, England 1
Marblehead, MA 1
Jacksonville Beach, FL 1
Troy, MI 1
Grebenstein, Hessen 1
Richlands, VA 1
Salem, MA 1
Philadelphia, PA 1
Manchester, NH 1
Saskatoon, SK 1
Miami, FL 1
Lancaster, SC 1
Phoenix, AZ 1
Franklin, TN 1
Brentwood, CA 1
Ashburn, VA 1
Birmingham, AL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • jimmycooker jimmycooker.crypto (@jimmycooker) reported

    @googlenesthelp Yes it didn't really help..

  • theclearestlens ⭐Smarty Pants⭐ (@theclearestlens) reported

    @googlenest I have HAD IT w/ the constant problems I’ve had with your #NestThermostat. Tired of hours of my life wasted on phone w/ support to keep encountering another issue. This has been going for a YEAR. I just want to heat my home. I wanted to like it but I HATE IT. JFC

  • PJMitchel Paul Mitchel (@PJMitchel) reported

    @googlenesthelp hello, my heat link has no lights and can't connect to my nest thermostat. I followed the error code link H71 and this said that boxt would repair and a google reference would be auto generated, this didn't happen. Can you send me a reference please

  • patrichard Pat Richard 🕵🏼 (@patrichard) reported

    Power outage (again). Got the generator going. Everyone goes to bed. @googlenest sounds alarm about carbon monoxide buildup in basement. Everyone back up. #NoSleepForTheTired

  • zetty Matthew Baird (@zetty) reported

    @googlenest My V2 Nest doorbell hardware fails within single-digit days of the warranty expiration and the answer from support is "tough luck". Is this really your policy? It feels really bad. Anything you can do to remedy?

  • Argh11320920 Argh (@Argh11320920) reported

    @googlenest Have you ever used your web interface to view security incidents for older Nest cameras? No way to get a photo. No way to pause at exactly the moment something happens. Clip feature is limited. It's an unbelievably bad interface that hasn't changed in years. Why?

  • markmacdonald markmacdonald (@markmacdonald) reported

    @googlenesthelp Support was able to fix my issue over the phone.

  • Rybot7000 Rybot (@Rybot7000) reported

    @googlenesthelp The 3rd gen learning one. Not getting any help or alert codes

  • Tallestpurpl Tallestpurpl (@Tallestpurpl) reported

    @googlenesthelp So, if I understand, I cannot use the app unless I allow it to constantly track my location so that two features that I don’t want will work? Your app/device is a privacy nightmare and demands access that is not required with no options for consumers to choose what they provide.

  • Soichockey c (@Soichockey) reported

    Some days technology sucks. Wasted an hour with @googlenest support with one guy actively yelling at me for asking questions just to be told they couldn't help me. What's another good smart thermostat?

  • rhys_gosling R G Plumbing (@rhys_gosling) reported

    Any @googlenest gurus on here? Pretty sure I’ve made a school boy error on wiring system boiler….

  • RogerImbru Roger Imbru (@RogerImbru) reported

    @googlenesthelp Your home away os not working at all app keeps swiching away even when we home.

  • dugary_90 chris smith (@dugary_90) reported

    @googlenesthelp Hi its the 3rd generation nest learning thermostat, yeah i previously had an error W5

  • Damon_BPHR Damon Blakemore (@Damon_BPHR) reported

    @rhys_gosling @googlenest I’d say it’s a control fault and not breaking the link. No way if wired correctly your getting 230v back feeding down a 2 port, through a cylinder Stat and back to the control.

  • Naadien_x Nadine¹ᴰ 🏎️ MAX 🏆 WON HARRY TICKETS 🎟️ (@Naadien_x) reported

    Same problem when turning on and off the lights in the Google Home app... Any help @googlenesthelp ?

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