Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

Less
More

google-nest Hero Image

Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • ndarney Noah Arney (@ndarney) reported

    @ChelseaMDO1 I can't find @googlenesthelp @Google putting anything out about what to do to fix it. Did you get a work around?

  • namastewoke2 namastewoke (@namastewoke2) reported

    @madebygoogle @googlenesthelp You know what - I'll just have you work with my credit company on this and I'll also report you to the better business bureau — I hope others are too. I'm so aggravated, I've been patient for a few weeks hoping you'd fix this. **** you too.

  • Lauren_foley Lauren Foley (@Lauren_foley) reported

    @googlenest your app is TERRIBLE. It constantly logs you out while using it. Do you have plans to ever fix this or should we move to a different company?

  • newscaster Kimberly Lancaster (@newscaster) reported

    Inheriting from a previous owner is a nightmare. Trying get @googlenest to relearn is a struggle and a lengthy process. In order to get the heat to go on, you have to move out of eco mode and you can wait 2+ hours for 4 degrees of temperature.

  • julesf73 Jules (@julesf73) reported

    @googlenesthelp Hi. Our Nest Thermostat disconnected from the wifi about 4 days ago. It says “your network may be be hidden or too far away” but we haven’t moved it. Thermostat and router rebooted to no avail. I believe this could be a known issue with the device. Please advise?

  • tambelete tbelete (@tambelete) reported

    @ecobee One of the worst and greedy company…you increase remote sensor price to $99 after you artificially created a shortage…shame on you. I hope ppl switch to Nest soon…you owe your customer $20 refund!!! @googlenest #buyNest

  • thatchman1 RST_ (@thatchman1) reported

    I sure am about to buy an older @googlenest IQ camera instead of the latest & greatest one, because the latest one only works in the very crappy, no good very bad Google Home app. Uff. I'm disgusted.

  • JarneChris Jarne Christiaens (@JarneChris) reported

    @googlenesthelp my nest hub (first generation) got stuck yesterday on a gray screen with a white Google logo. I can't reset it anymore because it doesn't do anything anymore. Apparently this is a known problem what can I do?

  • aHarmlessFly Kris (@aHarmlessFly) reported

    @googlenest @thacery1 This was 20 months ago, you going to fix it yet?

  • CarpeDeezTweets Rye Guy Carpe (@CarpeDeezTweets) reported

    Hey looking for products that constantly drop wifi, won't display products connected to it, doesn't understand simple questions, won't connect/can't display/uninstalls cameras ,loses GPS and can be used in a terrible app on Android or IOS ? Use @googlenest and @googlemaps . A+++

  • infusion_andy Infusion Plumbing & Htg Ltd 🔥 (@infusion_andy) reported

    @googlenest why am I constantly having to sign in to my app all of a sudden????

  • Iamurbroinlaw IamYourBrotherInLaw (@Iamurbroinlaw) reported

    @googlenesthelp hi, your replacement nest you sent me now won’t connect to Wi-Fi. Please help!

  • Denzildk Cornelius Hedegaard (@Denzildk) reported

    her @googlenesthelp did you guys remove the ability to ajust volumen for speaker groups in the google home app, or did i mess up a setting somewhere, because it used to be there and now it's gone. I can still do it on my nest hub, but it's a nest hub so... pls help -_-

  • _cabbagehead cabbagehead (@_cabbagehead) reported

    @googlenesthelp It looks like I’m still experiencing the same issue.

  • Poolmanouvre Rob Sands (@Poolmanouvre) reported

    @googlenesthelp My issue is being left out to dry. I'm just amazed how appalling Google's customer service is. As a manufacturer of goods who are you regulated by? I've provided the info requested, in the time it took you to reply here you could have reviewed and answered. It's now 8 days..

Map Check Current Status