Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Gateshead, England | 1 |
| London, England | 1 |
| Tonawanda, NY | 1 |
| Roberts, WI | 1 |
| Denver, CO | 1 |
| Stratford, ON | 1 |
| Inkster, MI | 1 |
| Edmonton, AB | 1 |
| Kirkland, WA | 1 |
| Peoria, AZ | 1 |
| Anchorage, AK | 1 |
| Seattle, WA | 1 |
| Havertown, PA | 1 |
| Montalvo, CA | 1 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
| Rochester, MI | 1 |
| Didcot, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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nomadbakerdavid
(@nomadbakerdavid) reported
Our @googlenest is not working. Our flat is freezing 🥶
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Aamir
(@doubl3_aa) reported
@googlenest Worst customer experience I have ever received!
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Bryan Beal 🎧
(@bryanrbeal) reported
Does anyone else use @googlenest cams and just get the blue spinning wheel all the time when trying to view your cams in the app? This has been an ongoing problem for me.
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Aamir
(@doubl3_aa) reported
@googlenest Worst customer experience I have received
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Emma Starkie
(@emstarkers) reported
@googlenesthelp I’ve been waiting for help w my broken heatlink (hence broken heating) since reporting on 18th Dec but response times are really slow. When will someone respond to my email?
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Ste Hyatt
(@SteHyatt) reported
@googlenesthelp @weareboxt Hi can you help please? UK Nest constantly disconnecting from heat link several times a day. Wifi fine nothing else disconnects, nest in same room as router. Computer several rooms away on wifi never loses conection. Installed September with new boiler.
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Ste Hyatt
(@SteHyatt) reported
@googlenesthelp @weareboxt forgot to mention H71 error. Reset nest several times. Even wifi even though that isn't the issue. Still disconnects throughout the day.
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Jeff Uden
(@udeyhawk) reported
@bryanrbeal @googlenest I have an outdoor one that goes offline about once per day because it won’t give up on a weak 5Ghz and just connect to 2.4 permanently. Has me considering breaking them into separate SSIDs. Other than that no issues.
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Kristin Hoddick
(@KHoddick9449) reported
My @googlenest thermostat has been offline on the app for 6 months. We've done every recommended troubleshooting, uninstalled the app and reinstalled and nothing. It's extremely frustrating and I'm about to get rid of it all together.
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Greg McKone fights #ClimateChange 🌎🇨🇦💚
(@gregmckone) reported
@googlenest hi, I set a “bell” forWeekdays at 6:45 AM. Now I can’t figure out how to make it stop. Help please
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Erin McKay
(@ErinMcKjewelry) reported
@googlenest Well if your killing the Nest app then there’s nothing more to discuss. My home security is very important and it seems like google is only interested in killing everything that’s good about the companies it buys. The trust is broken!
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Craig McLellan
(@stardottext) reported
@XnowhereXmanX @googlenest Did you get anywhere with this? I have the same problem with the new Chromecast and NowTV.
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michael john day
(@XnowhereXmanX) reported
@stardottext @googlenest No disconnects not so much of problem now but sound picture sync problems persist. anyway glad to know it’s not just me ty.
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nomadbakerdavid
(@nomadbakerdavid) reported
@googlenest Currently on the chat support thank you. It’s very slow though, hypothermia might take me first
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Dr. Spicoli
(@DrSpicoli) reported
@googlenesthelp I’ve been chasing a humming doorbell for about a year. I’ve now realized when I moved I left the chime connector. Any help in how to get a replacement would be greatly appreciated.
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