Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Chepstow, Wales 1
Lincoln, NE 1
Tequisquiapan, QUE 1
Rödermark, Hessen 1
Katy, TX 1
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • MyTradingHandle Tryin' to put me kids through collage (@MyTradingHandle) reported

    @japersdizzle @egoebelbecker @googlenest My Ring sensors were also delays but only by like 5 seconds. It would depend on if their distributed services are regionalised. It’s not uncommon for services in parts of the US and Europe to go down at the same time if they share cloud space.

  • MPassi23 Michelle Passi  (@MPassi23) reported

    @googlenesthelp Hi yes it is on. I tried switching to another wifi and tested it out and still same issue of a delay. I tried also on our guest network and still a problem. Seeing others having the issue too perhaps it’s an odd glitch.

  • TicoRaaijman Tico (@TicoRaaijman) reported

    @googlenesthelp It’s like 5m away. There’s lots of kitchen stuff nearby, but that has never been an issue.

  • japersdizzle JapeDizzle (@japersdizzle) reported

    @MyTradingHandle @egoebelbecker @googlenest Thing is it's 23:29 here in the UK. Nobody is trick or treating here after 9pm. This shouldn't be happening here. Are they really going to say America's Halloween trick or treating is bringing the entire network to a crawl? Is Amazon/ring having this problem?

  • andressarequia Linda Smith (@andressarequia) reported

    @ganngeli @googlenesthelp Message Best_recovery01 on Instagram, he help me get my hacked account back, he is legit and fast in recovering hacked and supended account

  • ganngeli 3lilitty (@ganngeli) reported

    @googlenesthelp my ejomann40 acc got hacked and they put 2 step verification pls help

  • WesMullins Wes Mullins (@WesMullins) reported

    @googlenesthelp Just push - it seems to be around 3-4 minutes delayed. Doorbell is immediate, but the person/motion is slow.

  • beautyvixenca Jill Oliver-Fox 🦊 (@beautyvixenca) reported

    @googlenesthelp You've made listing to music pointless and terrible with ads.

  • champvanderford champvanderford (@champvanderford) reported

    @googlenesthelp How update my CC info? Got an email stating my subscription expired but got no email beforehand! Been on nest for over 40 minutes and can’t update my info or subscribe to Nest Aware!! Went online and multiple having this issue with cams from 2017. Please help!!

  • SouthAvePaper South Ave Paper (@SouthAvePaper) reported

    @googlenesthelp Last update Oct 26, 2021. 6.2-22. Nest Learning thermostat error multiple x per day. Rc connection no power. But it restores on its own when time to run AC. Can't access control manually or on app, says no power off-line until restores by itself. Help?! Replace?

  • RosquistBrolin Brolin Rosquist (@RosquistBrolin) reported

    @googlenesthelp I am in the US. I have the nest thermostat e. I have reset the thermostat, reset my router and the problem persists

  • bpomerleau82 Brian Pomerleau (@bpomerleau82) reported

    @googlenesthelp My Nest Thermostat suddenly stopped connecting to wi fi and cannot find any networks. Please help!

  • MPassi23 Michelle Passi  (@MPassi23) reported

    @BrianSullivan @googlenesthelp Having the same issue here. Doorbell rings and then I’ll get the alert ten minutes later on my phone then the same alert again three minutes after. Never had an issue until today.

  • Kayla_Aungst Kayla A. (@Kayla_Aungst) reported

    @googlenesthelp @VuduSupport Thank you, im hoping @VuduSupport sees this as there are multiple other people having the same problem

  • MPassi23 Michelle Passi  (@MPassi23) reported

    @MiKeMcDnet @googlenesthelp Same here! I appreciate their troubleshooting but seems to be a much larger issue!

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