Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Calgary, AB | 2 |
| Havertown, PA | 1 |
| Montalvo, CA | 1 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
| Rochester, MI | 1 |
| Didcot, England | 1 |
| Paris, Île-de-France | 1 |
| Doullens, Hauts-de-France | 1 |
| Maynard, MA | 1 |
| Westerville, OH | 1 |
| South Salem, NY | 1 |
| Fargo, ND | 1 |
| Dania Beach, FL | 1 |
| Tinley Park, IL | 1 |
| London, England | 1 |
| Marblehead, MA | 1 |
| Jacksonville Beach, FL | 1 |
| Troy, MI | 1 |
| Grebenstein, Hessen | 1 |
| Richlands, VA | 1 |
| Salem, MA | 1 |
| Philadelphia, PA | 1 |
| Manchester, NH | 1 |
| Saskatoon, SK | 1 |
| Miami, FL | 1 |
| Lancaster, SC | 1 |
| Phoenix, AZ | 1 |
| Franklin, TN | 1 |
| Brentwood, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Jeff Wisecup
(@JeffWisecup) reported
@googlenesthelp my nest thermostat stopped working. Please help. It doesn’t recognize any WiFi.
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Marian
(@MarianBaylor) reported
@googlenesthelp hi there still await my replacement device as it has been over 5 months. Last email I received on feb 22. And still@no device replacement for defective google learning nest. ##pls pls advise. #help
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Chris Knitter | NYC
(@overlookedpro) reported
@googlenesthelp I have 4 cameras and a thermostat that all stopped working in Kansas City, but my camera in NYC is still working. All our other Wi-Fi devices are working fine. What is the problem?
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Devidicus
(@devidicus) reported
@googlenesthelp Hi, this is what I tried earlier. I haven’t changed anything on my WiFi network for ages and the protects have been working fine for a few years now so why all of a sudden are they all offline?
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eddie
(@twedder30) reported
@googlenesthelp my hello is blinking green. Both resets do not work. Transformer and power is fine. Nothing but problems with hello. Pls help!!
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DustyBoots
(@Bootsters) reported
@LRSrecycles Separating garbage and recycling more. It’s amazing how little would go to landfill or incinerators if we separated better. We need accountability and incentives! People should also get a @googlenest
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mlu035
(@mlu0351) reported
Hi @googlenesthelp problem with heat link have DM you. Please respond as currently no heating.
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lookslikesushi
(@ChrisHa91412591) reported
@googlenesthelp @Google I have a nest that basically has interference while playing music and it appears the solution is to place this next to my router ! You advertise nest audio as being the way to connect and listen to music all over your house ! This error is mentioned lots
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Thomas O'Brien
(@thomas_ob) reported
from
San Francisco, California
@googlenesthelp Well, after 10 frustrating hours with your agents, who to their credit were quite patient, I called my brother who is a software engineer and former systems administrator at a publicly traded tech company and he identified the problem in 5 minutes and we got it fixed in an hour.
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Devidicus
(@devidicus) reported
@googlenesthelp are you having issues? All my nest gear showing offline but my internet is fine.
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Vincent Aurelio
(@CurrentlyVince) reported
@dsilverman @googlenest My power usage graph looked like a side-profile of a volcano -- a huge mountain with a crater where the power outage happened.
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Lisa Jeffries
(@ncsulilwolf) reported
from
Garner, North Carolina
Hey @googlenest $9.99 shipping on a $10 replacement power adapter? Help a girl out!
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mL
(@m_Loyer) reported
@googlenesthelp is there another outage with the Nest Hello? Mine has been working off and on since the outage earlier in the week.
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NonoSquare
(@ChrisHa91412591) reported
@googlenesthelp I have just purchased a nest speaker, when playing music there is a slight crackle / interference that is picked up intermittently and it seems in forum that this is a very common problem ... any way to resolve please ?
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Lee O'Connor
(@leehavok) reported
@mario18121105 @googlenest @EllieSherven I think, and just spit balling here, we redeem the leaves as extra time on this planet as we try to push back the damage done with global warming. or some **** like that, plus Google being tight ****** seeing as the data centre's consume a ton of energy daily, counterbalance lol
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