Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

Less
More

google-nest Hero Image

Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • MelvinVick Melvin (@MelvinVick) reported

    @googlenesthelp I don’t stay logged into twitter so pardon slow reply.

  • Godisklown ﮷ (@Godisklown) reported

    @googlenesthelp Today afternoon I saw the change on the screen. No, it has never been dropped or knocked over. I plugged out the power for half an hour, but the problem is still there.

  • emaan_behboodi Emaan Behboodi (@emaan_behboodi) reported

    @googlenest is a scam and @googlenesthelp is useless. Please if you are looking for devices to make your life easier stay as far away from this garbage as possible.

  • DragonFlyy69 DragonFlyy (@DragonFlyy69) reported

    @googlenesthelp @Brian_M_West77 I have also run into an issue. My Geeni lights are all "off line" and I tried re-linking geeni and now it just says my geeni account has no devices. They all work just fine in my Geeni app.

  • titanium_trout tRoUt (@titanium_trout) reported

    @googlenesthelp I tried that multiple times. I tried different wifi networks. I can't even see who it is registered to. Is there a way to look it up other than how it help says to in the instructions?

  • DiabetoLive Kyle Herbert (@DiabetoLive) reported

    @Brian_M_West77 @googlenesthelp I was having the same issue, my lights removed themselves and wouldn't let me add them back, but it seems fixed now, for me at least.

  • Jsullivan322 Jon Sullivan (@Jsullivan322) reported

    @googlenesthelp all of my geenie lights and plugs suddenly all went offline and when I try to add them back to Google home it says they don't exist but they work fine in the geenie app

  • GrahamRodger56 Graham Rodger (@GrahamRodger56) reported

    @googlenesthelp raised a case online 2 days ago (camera - support -eu) following the breakdown of a replacement camera. Acknowledged but no action! Help

  • TriciaDasilva1 Peaceful🦋Healer (@TriciaDasilva1) reported

    @googlenesthelp still waiting for u to do a simple troubleshoot, One of my five thermostats is not working I’ve been disconnected three times and nobody has had the audacity to call me back even though they asked me for my phone number they keep saying they will troubleshoot

  • datatrek0 datatrek (@datatrek0) reported

    @googlenesthelp YES, YES…! I have ton of recommendations and problems to share, still having issues. Happy to get on a call to talk. I switched from your competition for all home automation and i feel like there is lot of potential for you to fix things. We are all google for home automation.

  • mandy8591 mandeep (@mandy8591) reported

    @TechieKumar @googlenesthelp Even I have the same issue for last few days and now the thermostat is restarting every few minutes. Thinking to change back to the old manual one.

  • ryanchri15 Ryan Christensen (@ryanchri15) reported

    @googlenest why does my thermostat keep loosing wifi connection and needing to be rebooted every 2 days? Is this a known issue

  • EatWithDan Eat With Dan (@EatWithDan) reported

    @googlenesthelp I need help with my Google nest… please respond to my DM.

  • DavidKuzma11 David Kuzma (@DavidKuzma11) reported

    My @googlenest thermostat doesn't seem too smart. I literally turn it down every day and it hasn't figured out that I want it cooler. I'm sure I'm doing something wrong, but I have higher expectations.

  • R0oTk1t a whole host of rollercoaster riders 🌐🎢🤌🥳 (@R0oTk1t) reported

    @googlenesthelp i know you guys probably wont be able to help, but could you maybe pass this question over to someone you think could.

Map Check Current Status