Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 2 |
| Rödermark, Hessen | 1 |
| Katy, TX | 1 |
| Ashburn, VA | 1 |
| Lisbon, Distrito de Lisboa | 1 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
| Westport, CT | 1 |
| Salisbury, England | 1 |
| Laurel, MD | 1 |
| Gateshead, England | 1 |
| Tonawanda, NY | 1 |
| Roberts, WI | 1 |
| Denver, CO | 1 |
| Stratford, ON | 1 |
| Inkster, MI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Mario, el
(@mariomunoz73) reported
from
Zapopan, Estado de Jalisco
@FranciscoFdz @gustatiuh @googlenesthelp I have the same issue and already tríes the 2 sugestions
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Rick
(@rickmla) reported
@gustatiuh @googlenesthelp Same problem here too
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Nasty Riff
(@nastyriff) reported
@googlenesthelp My nest wifi router has been falling offline multiple times per day for no reason and requires a power down/up to restore connection. It's incredibly frustrating for remote work and remote school. We need reliability. @madebygoogle
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𝙏𝙊𝙈 ◣ ◢ 🇺🇦🏳️🌈🐺
(@Tomisatwitt) reported
Hi @googlenesthelp my nest has stopped playing BBC Radio, it keeps saying 'I can't do that here but you can ask me to play it on other devices'. Tried resting it but that hasn't helped either. Can you help?
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DannyCan The Mix Medic aka Mr. Taco 🌮
(@TheMixMedic) reported
@googlenest my nest is displaying tomorrow’s forecast instead of today’s. I’ve tried everything. Help?
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𝙏𝙊𝙈 ◣ ◢ 🇺🇦🏳️🌈🐺
(@Tomisatwitt) reported
@MrTPeppermint @googlenesthelp Yes mines gone down again...
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❤️🐷❤️
(@LittleMissAspie) reported
@googlenesthelp Hi, we’ve had it for at least three or four years. It’s only done it a few time before but now the last two days running which is bad!
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Damian Edwards
(@DeltaAlphaEcho) reported
@googlenesthelp Yet again these headphones are proving utter garbage. So disappointed
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Nik Adhia
(@Nik_Adhia) reported
It’s scary how reliant we are on WiFi for some of the most critical things we do. #Virgin is down tonight and it’s already caused me some serious anxiety for my newborn sons @getnanit breathing band no longer working as he sleeps nor @googlenest for room temp — @virginmedia
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J
(@JeremeySmith) reported
@googlenesthelp Hi. This issue seemed to have fried my old hvac unit so now I’m in the process of replacing it 😑😭
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Anysia
(@aisyna) reported
@googlenesthelp my nest has stopped connecting to my internet. The last time it was connected to the internet was March 5th. I have re-started my router and the Nest, multiple times and i have multiple other device connected to the internet without issue.
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Tracey Wilde
(@hugeskinflint) reported
@PhilSmi79983615 @googlenesthelp Same problem. No BBC radio stations. Won't even set a radio alarm with a BBC radio station yet it did it last night.
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ben_m71
(@ben_m71) reported
@googlenesthelp I'm another one who can't play BBC radio since this morning. Have reset router. Latest firmware. All 3 speakers in house not working. Tried asking to play on specific device. Also not working on phone. Further troubleshooting ideas please?
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Michele
(@eherna16) reported
@googlenesthelp Hi my Google nest thermostat does not connect to the internet despite resetting it. Please help.
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Steve Galway
(@galway_steve) reported
@googlenesthelp Again unable to play BBC radio any BBC radio on my Nest Hub. I reported this issue earlier this week and it appeared to have been fixed but it's happening again. All I get is this message. “I don't know but I found these results on search”
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