Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 2 |
| Tequisquiapan, QUE | 1 |
| Rödermark, Hessen | 1 |
| Katy, TX | 1 |
| Ashburn, VA | 1 |
| Lisbon, Distrito de Lisboa | 1 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
| Westport, CT | 1 |
| Salisbury, England | 1 |
| Laurel, MD | 1 |
| Gateshead, England | 1 |
| Tonawanda, NY | 1 |
| Roberts, WI | 1 |
| Denver, CO | 1 |
| Stratford, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Víctor Glum
(@VictorGlum) reported
@googlenest I'm using my phone, but it's working for other apps, so it's just a problem with the NBA League Pass...
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Morgan Davies
(@MorganD07939575) reported
@googlenesthelp Hi I have received my Google nest thermostat e and I'm trying to install it im plugging it in and it isn't turning on can you help please??
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Best Crafts
(@CraftsBest) reported
@googlenest It’s actually working fine now YouTube music must have been down I’ll let you know if it doesn’t work again
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Gavin Lewis🏴🔰
(@gavlew) reported
@googlenesthelp I've tried rebooting the Nest Hub and restart my Pixel 3a. I only have the issue on that device. Chromecast is fine on TV etc.
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Víctor Glum
(@VictorGlum) reported
@googlenest @Jandles__ Same problem.
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Alan Rothenstreich
(@AlanRinNY) reported
@googlenesthelp Both my Nest x Yale locks are offline again. Any issues or way of really troubleshooting the issue?
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Justus
(@even_sure) reported
@googlenest What I did not include in the error messages is my device's name and its 14-digit code
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Lucius Annaeus Seneca
(@LvcivsAnnaevs) reported
I seem to have the longest running ticket closing in on 2 years without any fix @googlenest @googlenesthelp at this point and it's more than mildly infuriating. #GoogleHome
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Víctor Glum
(@VictorGlum) reported
@googlenest My Chromecast (hockey puck) is working fine! Just wanted to know if there is a problem with the NBA app (League pass). I used to be able to send the games to the device to watch them on my TV but the option has disappeard this preseason. #NBATwitter @NBAspain
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Devin.
(@dvnmstrs) reported
@googlenest Hey! So I reset everything and moved my devices around, it appears one of the routers has gone out - the one previously connected to the modem. I'm down to two routers now, but at least they're working better than before. Fingers crossed things stay that way.
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Raoul Bhatt
(@bhattmaan) reported
from
Edmonton, Alberta
@googlenest I’m having an issue with one of my Nests, it can’t connect to wifi, also it’s slow in booting up and doesn’t detect me when I walk by. Seems, not to smart.
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Nick Day
(@NickDay03393823) reported
@thedayofdays @shinepositivity @googlenest Can I have the broken one?
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Tiago
(@tiagofal) reported
@googlenest Yes, I still do need help, but I don’t have access to a different Wi-Fi. Segregating ssids 2.4ghz from 5ghz seemed to increase the time from reset to unlink but it still unlinked anyway (the nest was on the 2.4ghz ssid)
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Henrique Gulak
(@henriquegulak) reported
@googlenest CHROMECAST HAVE BEEN SHOWING THE HOURS INCORRECTLY IN BRAZIL FOR OVER A MONTH, AND THE SHITTY SUPPORT BRINGS ME TO THIS TT ACCOUNT. Please fix it. How tf does google not know how to fix the fckng clock.
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mateus costa
(@mateus84) reported
@googlenest DO NOT BUYYY!!!!TERRIBLE COSTUME SERVICE