Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Calgary, AB | 2 |
| Havertown, PA | 1 |
| Montalvo, CA | 1 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
| Rochester, MI | 1 |
| Didcot, England | 1 |
| Paris, Île-de-France | 1 |
| Doullens, Hauts-de-France | 1 |
| Maynard, MA | 1 |
| Westerville, OH | 1 |
| South Salem, NY | 1 |
| Fargo, ND | 1 |
| Dania Beach, FL | 1 |
| Tinley Park, IL | 1 |
| London, England | 1 |
| Marblehead, MA | 1 |
| Jacksonville Beach, FL | 1 |
| Troy, MI | 1 |
| Grebenstein, Hessen | 1 |
| Richlands, VA | 1 |
| Salem, MA | 1 |
| Philadelphia, PA | 1 |
| Manchester, NH | 1 |
| Saskatoon, SK | 1 |
| Miami, FL | 1 |
| Lancaster, SC | 1 |
| Phoenix, AZ | 1 |
| Franklin, TN | 1 |
| Brentwood, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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cLee
(@cleetwit) reported
@googlenest no change whatsoever. My guess is that u r may now be using Google Podcast only, instead of Apple Podcast, and there’s some glitch with Google Podcast knowing THE DAILY is the NYT’s podcast?
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Kaushik Sampath
(@kaushiksampath) reported
@googlenest Sorry but this has been an issue for a long time now. I just don't try casting Prime Video nowadays. Tried from different Android phones and tablets to different Chromecast devices and even on different networks.
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Adam Coverdale
(@AdamCoverdale) reported
from
Dunton, England
@googlenest I have a Nest Thermostat that it is not working. Looks like the heat link has failed. Why is your support line only open from 9-1pm on Mon to Fri? Heating is important for a household and now I don’t have any until your open tomorrow. Can’t even raise a ticket!
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Adam Lees
(@adamlees90) reported
@googlenest Help?...my app hardly ever works. Why?
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Rhys Morgan
(@f34nor) reported
@googlenest That's not acceptable. Seriously stick a decent engineer on it yesterday. There's no technical, financial, or ethical reason that you can throw some resources at this HORRIBLE problem right now and fix it. Either that or fix Family Link so those accounts can authenticate a .edu
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Ash
(@aburkho4) reported
@googlenesthelp @GELighting Are your servers down? All of my "Made for Google" #cbyge light bulbs stopped responding to Google Home last week. Now Google Home doesn't recognize them at all. #cbyge app does but Home won't let me link my account. Says it linked but doesn't show up
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Midwest Bias R.T. (R) FIRE ZAC TAYLOR
(@MidwestBias21) reported
@googlenest What help would I need? You plug it in and it's set up. It just doesn't work well.
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Duncan Falconer
(@DGFalconer) reported
@googlenesthelp hi folks, my nest learning thermostat has recently stopped charging. Its hardwired to the 12vDC heatlink supply. I've followed trouble shooting guides. It only charges via the USB port from the base or direct to the display. The unit is 11month old. Any help pls!
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Tiger Daddy
(@JichaMan1974) reported
@googlenest I don't think it is the chromecast with google tv that is the issue, but youtube TV it's self. bandwidth here is just fine, but it keeps doing huge buffers, or just stops playing a channel all together.
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Sal Farieri
(@SalFarieri) reported
@googlenest Really crazy that you don't have an update even thought the issue was finally resolved last week... After 3 months and a week.
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Scott Fotheringham
(@twistedpixel8) reported
@googlenest iOS. Started happening maybe 2 or 3 weeks ago. Eventually the set of faces that it asks me about clears but is replaced by a new set that keep showing (again, ignoring my choice of “yes I know them” or “no I don’t”). I’ve rebooted the camera twice but it didn’t help.
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Другая сторона Земли
(@Yurban) reported
@googlenest So... The problem was solved by my 8 year old daughter. I have two mini speakers paired. I turned off the one that is not the main one. The music from youtube music worked, but the radio did not. Daughter suggested turning on the second speaker - and voila, it worked!
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Helaine Brandão
(@helainebrandao) reported
from
Egypt Lake-Leto, Florida
@googlenest As of last nigh two C by GE lights are not working and cannot be re-added to Google Home. Already been through 2 hours of troubleshooting, resetting google and lights bulbs power cycling, etc. They just stopped working and Home app doesn't see. Please help me
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Michael Sawczak
(@Sawbuck73) reported
@googlenest Everything else works perfect. This is not the 1st and only problem I have had with this Chromecast. I've re-installed, clear cache and data etc multiple times
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Midwest Bias R.T. (R) FIRE ZAC TAYLOR
(@MidwestBias21) reported
@googlenest Troubleshooting 1. Unplug the device 2. Plug the device in 3. Reset your router Again, the problem is the device, not the setup.
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