Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 2
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Westerville, OH 1
South Salem, NY 1
Fargo, ND 1
Dania Beach, FL 1
Tinley Park, IL 1
London, England 1
Marblehead, MA 1
Jacksonville Beach, FL 1
Troy, MI 1
Grebenstein, Hessen 1
Richlands, VA 1
Salem, MA 1
Philadelphia, PA 1
Manchester, NH 1
Saskatoon, SK 1
Miami, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • hungrybutfine Secular Saint (@hungrybutfine) reported

    @googlenesthelp About 4 days ago. I noticed when I checked app & it said it had been offline for 18 hrs. I charged it for over a hour. It came back online but the next day it was back off. Not sure when it was installed. it was here when I moved in. The sellers did leave me the box if that helps

  • hungrybutfine Secular Saint (@hungrybutfine) reported

    My nest thermometer keeps going offline. It's not my internet. I've taken it off the base to charge it. Nothing is working. Help @googlenesthelp @googlenest

  • aqjarvis jarvis. (@aqjarvis) reported from Salt Lake City, Utah

    Installed my own @googlenest thermostat last night without help from my dad so like hit me up if you need any electrical work done 👍🏼

  • NJBoesman daisy dukes (@NJBoesman) reported

    @googlenesthelp one of my four nest thermostats stopped working on WiFi back in March. This is the second unit to experience this issue despite being less than a year old. I've wasted hours back and forth trying to get resolution. Very disappointing to put it mildly

  • AlanMcCaulley Alan McCaulley (@AlanMcCaulley) reported

    Hey @googlenest **** your system. It’s 77 in my house & 74 outside & my air is supposed to be at 70

  • MonicaFAYExxx Mfi... (@MonicaFAYExxx) reported

    @EdPiotrowski @googlenest I saw this driving down I95 last night ! I was in just crossing into SC from NC !

  • Technologysage Jim Sage (@Technologysage) reported

    @Google @googlenest @googlenesthelp Who can I talk to about "Rush Hour Rewards" that can answer my questions about responsibility and what settings keep getting changed before someone or a pet is injured or killed? Help by voice and email was no help at all. Never got call back

  • drlargepants Seán Connolly (@drlargepants) reported

    @silentbazz @hive @googlenest That sounds more like an issue with your WiFi tbh. I have Nest, was better before google took it over tbh.

  • ruggio81 ruggio81 (@ruggio81) reported

    @googlenesthelp This appens only with residual timer command. If I say "Quanto tempo rimane" as indicated in linekd help page i got same result. The strange thing is that if i set two timers instead as one both command "quanto manca al timer" e "quanto tempo rimane" reply works.

  • ziqrammatt Ziqram Matt (@ziqrammatt) reported

    @googlenesthelp why cant i connect to my chromecast? Please help

  • j_nothdurft Jason Nothdurft (@j_nothdurft) reported

    @googlenesthelp @googlenest my nest thermostat decided randomly it didn’t want to recognize my wifi networks. I did all the normal troubleshooting and that didn’t help. Any suggestions?

  • j_nothdurft Jason Nothdurft (@j_nothdurft) reported

    @googlenest my nest thermostat decided randomly it didn’t want to recognize my wifi networks. I did all the normal troubleshooting and that didn’t help. Any suggestions?

  • Mundy888 Michael Mundy (@Mundy888) reported

    @googlenesthelp I can’t get my Nest to connect to my app. I’ve tried everything on google. Please help!

  • SocialDemDavid What Is The Cost Of Lies?🚩 (@SocialDemDavid) reported

    I got this seasonal savings message on my @googlenest saying: "For the next week Nest can learn to make your schedule more efficient. Save money on your energy bill." its like oh we'll monitor your temperature this sounds like some **** like they have in Texas where when it gets

  • theslimshadyist Scott❌ (@theslimshadyist) reported

    @googlenest Your email authentication system is broken. Trying to log into my Nest thermostat account and no code being sent to my email. I’ve tried 4 times and even keep checking my junk folder.

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