Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Tampa, FL 1
Escondido, CA 1
Chepstow, Wales 1
Lincoln, NE 1
Tequisquiapan, QUE 1
Rödermark, Hessen 1
Katy, TX 1
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
London, England 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • Meech227 Michelle Serena (@Meech227) reported

    @googlenesthelp anyone else have all their cameras go off? Not a wifi issue here.

  • petration1 petration (@petration1) reported

    @googlenesthelp my dn setting isn’t working looking for some help

  • stinklesmcfart stinkles (@stinklesmcfart) reported

    @googlenesthelp im having issues with my google WiFi dropping intermittently - seems others are having issues as well after recent firmware update - what is the fix????

  • BrentonYounkin Brenton Younkin (@BrentonYounkin) reported

    @googlenesthelp 15ft. From router. Which has been restarted a few times to see if the would help. Only thing near; ring doorbell 1 rokuTV. Within the line of sight of router. No other wireless devices. Near the Nest.

  • NikolaLovig Nikola Lovig (@NikolaLovig) reported

    @madebygoogle So, my @googlenest assistant/speaker that's 25 ft away overrides the one 3 feet from me and your first thought is "wow he needs to change his settings". That's what's wrong with @google; you break **** or make it crappy, then blame the customer. This is like the Twilight Zone

  • GyanTr Gyan Trivedi (@GyanTr) reported

    Hello @googlenesthelp , my Google Nest suddenly stopped connecting to WiFi starting April 15th. I have tried resetting at all levels - Network, whole device and it didn’t help. Could you please help. Thanks I’m advance!

  • BrentonYounkin Brenton Younkin (@BrentonYounkin) reported

    @googlenesthelp @tsmweiler I’m having the same trouble too on he Nest Learning thermostat. Lost WiFi

  • swillitts Shelby W ♌️ (@swillitts) reported

    @googlenesthelp Thank you for the follow up. The HVAC repairman came and fixed the problem. Luckily it wasn’t a Nest issue. Everything is working properly now.

  • weslang Wesley Langezaal (@weslang) reported

    @GoogleNL @googlenest @googlenesthelp Oké help me I can’t get my nest hello to work, got a google router and nest can’t connect to the WiFi rest of the devices are connecting without problem

  • dalialm1 𝑫𝒂𝒍𝒊𝒂 (@dalialm1) reported

    @googlenesthelp the worst customer service. I've been asking for help for almost a month and they don't give me an answer. disappointing and truly frustrating that a Google company does not answer and does not solve #google #googlenest #help

  • realcarlossanta Carlos Santa (@realcarlossanta) reported

    @googlenest you guys killed me, my wife and 3 year old daughter last night with your smoke alarm screaming at midnight saying there's too much smoke and I can't turn it off (there was no smoke). She got scared and didn't go back down until 3am 😡

  • KurtUhlir Kurt Uhlir (@KurtUhlir) reported

    No response from @googlenesthelp yet? Any suggestions for what seems to be a hardware issue on a Nest gen 3 that’s lost connectivity and will not discover any WiFi networks even after multiple resets?

  • MattDaniel3 Matt (@MattDaniel3) reported

    @douegs @googlenesthelp I’m still having the same problem they keep giving me the runaround.

  • MayraMoreBucks Mayra 🌻 (@MayraMoreBucks) reported

    I’m so glad I invested in @googlenest - this @amazon driver really just threw my package like he was playing ********! I’m not saying bring it on a silver platter, but have a little bit of consideration. I really hope nothing is broken 😡

  • TaylorGundy Is It Over Yet? (@TaylorGundy) reported

    @googlenesthelp Done. The problem is what I've stated though. You guys have these set to activate 2º above their set temperature. That's too long, & it makes the system run longer than it should to get back down to set temp. But THEN it just keeps going past the set temp, too, & for way too long

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