Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Westerville, OH | 1 |
| South Salem, NY | 1 |
| Fargo, ND | 1 |
| Dania Beach, FL | 1 |
| Tinley Park, IL | 1 |
| London, England | 1 |
| Marblehead, MA | 1 |
| Calgary, AB | 1 |
| Jacksonville Beach, FL | 1 |
| Troy, MI | 1 |
| Grebenstein, Hessen | 1 |
| Richlands, VA | 1 |
| Salem, MA | 1 |
| Philadelphia, PA | 1 |
| Manchester, NH | 1 |
| Saskatoon, SK | 1 |
| Miami, FL | 1 |
| Lancaster, SC | 1 |
| Phoenix, AZ | 1 |
| Franklin, TN | 1 |
| Brentwood, CA | 1 |
| Ashburn, VA | 1 |
| Birmingham, AL | 1 |
| Rotterdam, zh | 1 |
| Taylor, MI | 1 |
| City of Hazel Park, MI | 1 |
| Macomb, MI | 1 |
| Houston, TX | 1 |
| Chicago, IL | 1 |
| San Jose, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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R Davis
(@robtdvis) reported
@googlenest @BillyPickles6 this same error continues for me and factory resets have not solved it
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0OooOo000OooO
(@oo000_ooo) reported
@googlenesthelp Is there anyway to stop the “Smoke and C02” detector in my hallway from going off after taking a shower? Thanks for any help.
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Brian
(@BX316) reported
@googlenesthelp Hello my nest has lost wifi connection. It works as a thermostat but i am unable to connect it to my phone or use home/away. I did the troubleshoooting steps is there anything else that can be done to fix it. ???
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Mark Gillespie
(@gillespiemk) reported
@googlenesthelp I have 3 nest thermostats across 3 different locations and all are offline. Is there an ongoing issue?
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Bradley Carter
(@bradleycee) reported
@googlenesthelp First time. We have two of these thermostats. One we’ve had for several years and never had an issue. This one we just got a few months ago and has been busted for a couple weeks while trying to troubleshoot.
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Karen
(@KarenJo3) reported
@googlenesthelp having AC issues. When we turn on the AC, it will kick on for 30 sec and then turn off and then just go on and off repeatedly. We had a technician come and it appears to be a nest issue, not a HVAC issue
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laurbrown
(@laurbrown) reported
@googlenesthelp Maybe someday. I have 4 minis and dozens of devices and I just do not have the time to rebuild all that up from scratch again right now. I do appreciate your help, and will think about doing this when I have the time.
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Brooke Jones
(@Jonesinator19) reported
@googlenesthelp The thermostat was installed over 2 years ago. It has been offline for 17 days.
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Gregory Wong
(@Gr3goriousness) reported
@googlenest Hi, I seem to keep getting motion alerts for movement outside my activity zones, despite turning off all motion sensing outside of the zones. Is there a fix for this? Am I missing something? Thanks!
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John Gray
(@JohnRGray) reported
@jnh002 @markbarrey @googlenesthelp Same here camera went down. Nest conveniently closed down chat support almost immediately afterwards.
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Mia Merrel
(@miamerrel) reported
@googlenesthelp my nest cams are cycling through online and offline. I have power cycled my internet. All other wifi devices are working. This has been going on since 8:30pm EST. Can you help?
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Keven
(@Aveelo) reported
@TukkaBag @googlenest No fix so fair
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John Spearin
(@Dubstompin86) reported
@googlenesthelp both my nest cams are down rebooted both and nest app says offline, gig speed internet, everything else works, zip cpde 02718
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Rajesh R Kassen
(@raj_kas) reported
@googlenesthelp I'm getting a W5 error try connecting to WIFI.
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pam josselet
(@pamjosselet) reported
@googlenesthelp my nest 3rd gen thermostat does not find my WiFi network. Reset nest, reset router/gateway multiple times and reset nest to factory. Still no WiFi! Help!!!
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