Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 2 |
| Rödermark, Hessen | 1 |
| Katy, TX | 1 |
| Ashburn, VA | 1 |
| Lisbon, Distrito de Lisboa | 1 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
| Westport, CT | 1 |
| Salisbury, England | 1 |
| Laurel, MD | 1 |
| Gateshead, England | 1 |
| Tonawanda, NY | 1 |
| Roberts, WI | 1 |
| Denver, CO | 1 |
| Stratford, ON | 1 |
| Inkster, MI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Enda Campbell
(@1EndaCampbell) reported
Hi @googlenesthelp @TuneInSupport I can't stream any stations on my nest mini device. Any ideas on how to resolve? Is there an ongoing issue at the moment?
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OOBIKWAY
(@fast_eek) reported
@googlenesthelp hey Google, why does my Google nest mini constantly drop off the wifi network at home? It’s not just me either. A quick rummage through the internet reveals you are aware of this fault *everyones* moaning about and have been promising a fix for a couple of years
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Ace Lucero Tech
(@AceLuceroTech) reported
Is Google Assistant down? Is Google assistant malfunctioning because I'm asking it basic questions about Jimmy Garopolo and Google Assistant is having a very hard time with it. @madebygoogle @Google @googlenest
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Chris
(@Copokerfan) reported
@googlenesthelp Tried the browser method and received the same spinning error
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Anthony Burno
(@AnthonyBurno) reported
@googlenesthelp Along with the network issue, it is unresponsive. The device doesn’t display anything without a hard press and hold for at least 10 seconds.
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Jeevan Patnaik
(@g1patnaik) reported
I want my Google Assistant to be calm and do nothing when I call it a piece of ****, ************ ******* etc etc and all other abuses but not to play any ******* songs with those names. What a disgusting piece of **** you Google Assistant!!!!!! @googlenest
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There's Nothing Scarier Than Capitalism
(@chronicly_illin) reported
@googlenesthelp every device in my home can only say "there was a glitch" or "hmm something went wrong" nothing else connected to the internet is ****** up, just your ****** products. when I called, you ******** had the gall to say there's a problem with my internet connection
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karen
(@karen91032579) reported
@googlenesthelp I have sent you DMs but I'm getting nowhere other than "I'm sorry for all the delay. Do not worry, our team is working on this to help you with the refunds. I will give you an update once heard from them." for 32 days now!
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Chris
(@Copokerfan) reported
@googlenesthelp power level is fine, resetting the entire nest doesnt work, resetting network doesnt work. ive literally exhausted all options. please help!
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Abhilash Nazar
(@Abhilashnazar) reported
@googlenesthelp @100rabhpathare Same issue here... Were you able to fix?
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Iris Garcia
(@igarciapadron) reported
@googlenesthelp I’m having issues connecting to my Wi-Fi in forever. I need to control my ac remotely as I have a disabled parent at home who cannot walk to ac unit. Can you help? I’ve tried online support many many times & nothing. What can you do for me?
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Peyman Kavi
(@peymankaviani) reported
@googlenesthelp Hello - My Nest Thermostat is not connecting to my home wifi. It was connected to wifi previously, but suddenly it gave me a message it cannot connect to wifi. I read all Nest hep material and watched Youtube video in regards to that but it is not working yet.
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Kathy Geiss
(@kathygeiss_ff) reported
Cannot believe how bad the @ring customer support is. I have a defective camera and they refuse to replace it with a similar version and will only replace it with the version that costs $90 less. I wish I had purchased @googlenest cameras for my home.
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OOBIKWAY
(@fast_eek) reported
@googlenesthelp Had two nest mini’s for about 6 months. We also have Google doorbell camera and thermostat. We’re in the U.K. An internet search shows this has been a problem for a while that man at people are experiencing.
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Shubhamm Kansal
(@kansal_shubhamm) reported
@GooglePlay @GoogleIndia @googlenesthelp Don't add the amount in Google Play Balance, they will suspend your account and then give excuses that we can't help in re-activating your account. They are stealing people's money and misusing their Google Payments T & C's
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