Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chepstow, Wales | 1 |
| Lincoln, NE | 1 |
| Tequisquiapan, QUE | 1 |
| Rödermark, Hessen | 1 |
| Katy, TX | 1 |
| Ashburn, VA | 1 |
| Lisbon, Distrito de Lisboa | 1 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| London, England | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
| Westport, CT | 1 |
| Salisbury, England | 1 |
| Laurel, MD | 1 |
| Gateshead, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Crass
(@jc8654) reported
@googlenest They used to. They're not working any more.
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Neeta Sreekanth
(@NeetaSreekanth) reported
@googlenesthelp hello. I have a Google sign in for the nest app. How can I sign into the chromecast nest app with my google login or create a nest login?
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Henry Lim 🖐🏻
(@henrylim96) reported
@kennethrohde @googlenest So far: 3 GDEs, 1 Googler, and 1 GDG community member having the same issue 🙃
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Drifty
(@black_jack_iris) reported
@googlenest @FishsDesigns I'm having this issue every day with my nest mini for over a month and am close to taking a hammer to it. Any way I can fix it?
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Mely Green
(@melygreen) reported
@googlenesthelp I'm in the US. Oregon to be specific. It might have began last week, but it seems to be a daily issue this week.
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Leo Liharma Saragih
(@leoliharma) reported
I can't started my Google Assistant app, although I've tried to pressed the icon app on my android many times. Try to uninstall & reinstall again but still not working. @googlenesthelp @googlenest @Google
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Leo Liharma Saragih
(@leoliharma) reported
Looks like noisy problem and low audio quality song when playing @Spotify through @Chromecast still exist. Not sure where is the main caused from, is on my Chromecast or Spotify app? @googlenesthelp
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Phil S 🇸🇭
(@Phil_S_UK) reported
@googlenest I have a multitude of devices, but this is not a device issue, the linking process is completed in the Google Home app.
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Ian Sharpe
(@sharpey1983) reported
1 of 2 #WiFi help needed.... #SkyQ will not work with @googlenest wifi. SkyQ box and mini box brings the network to a standstill and causes connectivity issues between Wi-Fi points. Almost like a DDos attack on my internal network, builds up through the day and then resets
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Drifty
(@black_jack_iris) reported
@googlenest None of my other google devices are having any issues. Signal strength is not the problem. I checked it last night with the Google WiFi app
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Chelsea Swinford
(@chelseaemilee16) reported
Can any tech person help me. My nest guard was removed from my account by accident and I tried to add it back but now it won’t take a passcode. #google #googlenest #nestguard @googlenesthelp @Google
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Alex Jones
(@AlexJon31695569) reported
@googlenesthelp I'm using my personal gnail for nest but a,different address for samsung on SmartThings. Might that,be the problem?
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Benny B
(@ThatGuyBennyB) reported
Hi @googlenest @googlenesthelp One of my customers is having trouble connecting the heat link to their thermostat. Tried all the steps online but the heat link is just staying yellow even when resetting. Any ideas?
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instaSHINOBI ▶️ Glenn Batuyong
(@gbatuyong) reported
@lywyn @googlenest @madebygoogle Google basically ostracized every family who signed up for #GoogleApps to manage their family accounts Arguably the worst tech decision I ever made in my life. And it seems like it’s permanent, can’t migrate my family domain away; risk losing all our data, purchases etc
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Fish’s Designs
(@FishsDesigns) reported
@black_jack_iris @googlenest I don’t know if you would consider this a permanent fix. But I have only had the mini disconnect two times since this. I switched the mini to connect to my 2G wifi and took it off the 5G wifi band.
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