Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Calgary, AB | 2 |
| Anchorage, AK | 1 |
| Seattle, WA | 1 |
| Havertown, PA | 1 |
| Montalvo, CA | 1 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
| Rochester, MI | 1 |
| Didcot, England | 1 |
| Paris, Île-de-France | 1 |
| Doullens, Hauts-de-France | 1 |
| Maynard, MA | 1 |
| Westerville, OH | 1 |
| South Salem, NY | 1 |
| Fargo, ND | 1 |
| Dania Beach, FL | 1 |
| Tinley Park, IL | 1 |
| London, England | 1 |
| Marblehead, MA | 1 |
| Jacksonville Beach, FL | 1 |
| Troy, MI | 1 |
| Grebenstein, Hessen | 1 |
| Richlands, VA | 1 |
| Salem, MA | 1 |
| Philadelphia, PA | 1 |
| Manchester, NH | 1 |
| Saskatoon, SK | 1 |
| Miami, FL | 1 |
| Lancaster, SC | 1 |
| Phoenix, AZ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Connolly
(@michelllec) reported
@goulcher @googlenest Didn’t turn the heating on once last month and still only in the 20th percentile. **** that. Win in for once
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Respect Truth - Hold the Fascists Accountable
(@Nateszen) reported
@Spotify and @googlenest aren't playing nice again, time to fix the last update
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Alan Clarke
(@shoulderstweet) reported
@googlenesthelp got 3 new protects, putting aside the bizarre and inconvenient backplate incompatibility with the 1st gen product one device has been offline for 2 days since install and I haven’t received notification, please tell me how to fix this notification issue.
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Albert Diaz
(@albertd_2) reported
@googlenesthelp I’m having issues with my nest not finding any wifi. I’ve reset it a couple times as well as my router but that’s not the issue. I’ve only had it for a couple months now
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Stephen Fleming
(@StephenFleming) reported
from
Tucson, Arizona
Credit where credit is due: after almost three hours spread over two phone calls, @googlenest Tier 2 tech support solved my problem. Lesson learned: a “WWN” reset clears network information that survives an “All Settings” factory reset!
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Sam Ciurdar
(@SamCiurdar) reported
Welp. Just got charged for a Nest Aware Subscription that I forgot I had since we moved states. @googlenesthelp was no help as I requested a refund. My ask seems fair since the payment just took place & haven't used the service in a year. Don't use @googlenest if you can help it.
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Sam Ciurdar
(@SamCiurdar) reported
Welp. Just got charged for a Nest Aware Subscription that I forgot I had since we moved states. @googlenesthelp was no help as I requested a refund. My ask seems fair since the payment just took place & haven't used the service in a year. Don't use @madebygoogle if u can help it
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Skaja 🇨🇿
(@536b616a) reported
Google Nest @googlenest is not working with IFTTT @IFTTT service as acapella TTS speaker if Ewelink is trigged. ----- > Means IF Motion sensor activated = than = tell Google Nest something what i want !!!
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Skaja 🇨🇿
(@536b616a) reported
Google Nest @googlenest is not working with IFTTT @IFTTT service as acapella TTS speaker if Ewelink is trigged. ----- > Means IF Motion sensor activated = then = Google Nest will tell something what i want !!!
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AndrewP
(@andrewpatt12) reported
@googlenesthelp Why can we still not sign in to my Nest App on TV app When do you expect to fix the issue?
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Michael Thomlinson
(@miket136) reported
Dear @googlenest, Sending advertising to my home thermostat is pretty creepy. Knock that **** off.
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Maximus Redneckish.
(@Jeff80827460) reported
@miket136 @googlenest Who allows that garbage in their home?
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KARTHIK KADAMBI
(@krtkram) reported
@googlenesthelp I am in India and I know you folks don’t support nest WiFi even though I got it from us. Also it was working fine till the recent firmware update .. everything was screwed by the update.. instead of looking what’s the issue with firmware you are telling to check with isp.
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Neezers
(@Neezers) reported
@googlenesthelp My google hub won’t connect to my WiFi. Started a week ago. I reset it and now can’t even get it on my google home. No other WiFi issues with other tech in home. Please help.
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Sircoynie 🏴
(@sircoynie) reported
@googlenesthelp Thanks for checking up. I believe it was @ASUS issue (not that I got ANY support!) appears they disable IPv6 on local lan by default. Enabling appeared to fix the issue.
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