Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Calgary, AB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • greghartpa Greg Hart (@greghartpa) reported

    @IDispose @googlenest That sucks to hear, they have a good idea but detectors should last almost forever. I always pick Nest as the next business line Google will shut down

  • scottpeachey Scott 'Big Papa 🍑' Peachey (@scottpeachey) reported

    @rmeestudios @googlenest Hahaha it's not THAT bad

  • rossb02 Ross Blanchard (@rossb02) reported

    .@googlenest smoke alarms are the worst product I have bought in the past 10 years. Whole family woken up in the middle of the night again. Any recommendations for other options?

  • scott_thewspot Scott (@scott_thewspot) reported

    lol, ok, so a quick test I did and it looks like it takes around 30 seconds to action the initial request, but if I ask a second time it then does it immediately. Not having the same issue with other non-ikea devices though. @googlenesthelp

  • TechnicalTrain Scott Marcus (@TechnicalTrain) reported

    @googlenesthelp It has a W5 error, which when I went to the URL just showed to try all the things I've tried. I've even tried manually typing in the Network name and password, but still doesn't see it.

  • Quasi635 Waqas Saeed (@Quasi635) reported

    My @googlenest thermostat stopped working days after the warranty ended. Google Support told me to "go buy a new one". Why, so it can go bad again after 2 years and 3 days? @googlenesthelp, I really wish you stood behind your products better than this

  • marvslonim Marvslonim (@marvslonim) reported

    @googlenesthelp I have a stainless steel nest thermostat that’s worked great, all of sudden it won’t connect to my WiFi. I’ve done all the resetting procedures and manually typed in the network name. It just spins and gives a message that it can not find the network….help!

  • LanaBoss Lala LaBelle (@LanaBoss) reported

    @googlenesthelp @gmail @gmail Please help me revert to the last update. It updated and removed my profile that I've had for over 10 years. It acts like it's a brand new account and there's no way to edit!!!! Please helpppp!

  • ToffeeReb Rebecca Martin (@ToffeeReb) reported

    I see @googlenest have still more fixed the issue with it constantly disconnecting from Bluetooth then. It drive me bonkers at the end of last year but thought I’d give it another try. 4th disconnection today and I’ve been using it less than an hour.

  • djtrogy DJ Trogy | TruckersFM (@djtrogy) reported

    @madebygoogle @googlenesthelp Weather seems to be broken. Won't show me my local weather just says its unavailable on the Google app and my Lenovo smart clock doesn't have weather either just says "here's some results from the web"

  • CertiCare Laura Lazar (@CertiCare) reported

    @googlenesthelp I just installed my google nest thermostat and all goes smoothly until I get the the "connect" screen. It keeps giving me an error saying "something went wrong"

  • Lozenge31 Lauren Wright (@Lozenge31) reported

    @googlenesthelp hello! My Nest app is asking me to sign in (I’m normally always signed in). I’ve put my email address in (not a Google email address) & clicked “forgot password” but not been sent a reset email. I’ve tried this 3 times. Can you help please? Thanks!

  • nickscott4471 Nick Scott (@nickscott4471) reported

    No surprise that @googlenest is down again.

  • BoothNinja81 [mcp] (@BoothNinja81) reported from Columbus, Ohio

    @googlenesthelp Action has been performed twice now. I even restarted the Yale lock as well. No change. Everything still offline.

  • HACK__TOOLS HACKTOOLS (@HACK__TOOLS) reported

    @LanaBoss @googlenesthelp @gmail Send me a direct for help

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