Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Calgary, AB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • PalimpsestMan Adso of Melk (@PalimpsestMan) reported

    @googlenest Powered everything down, powered back up nothing.

  • psoup Pam Campbell (@psoup) reported

    @GoogleNest aI have forgotten my Nest password and am not getting an email for a reset. HELP!

  • Science_Anthony Anthony (@Science_Anthony) reported

    @googlenesthelp Please help! It's January in New York and my Nest Thermostat will not talk to wifi. 🥶 I have another one downstairs and it seems a dozen hotspots. I think we're sleeping downstairs tonight. I've tried everything!

  • RabiDBadgeR87 DJB (@RabiDBadgeR87) reported

    @aje4789 @ecobee @googlenest I am an HVAC technician. Trust me, Nests are straight up trash. You would be alot happier with an Ecobee.

  • MaureenDorsen Maureen D (@MaureenDorsen) reported

    @googlenesthelp what is up with the e183 error on the Google nest thermostat?

  • AndrewYW8 AndrewYW (@AndrewYW8) reported

    @madebygoogle @googlenest All Pixel phone sucks, Too many people have responded photo thumbnails display bug for long time, Over than 5 years, nobody want to fix it. Pixel team didn't intention to work on Pixel phones. Even there has been a long standing bug with Pixel phones until now.

  • mattporta11 Matt Porter (@mattporta11) reported

    @googlenest The replacement thermostat as we were preparing to move so we took the broken one with us to our new home as we had no return label. I forgot to address this issue. Now, about one year later, again, buy new house, buy 2 thermostats for it. One breaks in less than a year. Nest

  • stanemly Stan the Bailman (@stanemly) reported

    @googlenest Worst customer support on the planet

  • eleon_82 EmmanuelLeon (@eleon_82) reported

    @madebygoogle @googlenest I have about 30 devices and have terrible service. Contacted customer service and that is even worse. 2 months trying to get this resolved with no end in sight.

  • PaulCRoberts Paul Roberts (@PaulCRoberts) reported

    @au_tom_otive @googlenest @googlenesthelp Good luck with that (& getting any help). Took me weeks to get response, had to send unit back then heard nothing, had to chase repeatedly before new unit arrived

  • falyajx Queen✨ (@falyajx) reported

    The camera I got for my house ******* sucks.. and their customer service is just as trash. @googlenest y’all suck.

  • E2da2ndpower Erick Morris (@E2da2ndpower) reported

    @googlenesthelp Hello Im having problems with my wifi on my nest thermostat e. I have tried all of the trouble suggestion and still nothing. My second Nest thermostat E works fine so I know its not the network. please help.

  • The_Change_666 💫Adam👀 (@The_Change_666) reported

    @googlenest my heat link seems to have stopped working. I’m getting error H71 on thermostat but no light on the heat link connected to my boiler.

  • chinosupersized Canteen-o Heat (@chinosupersized) reported

    @googlenest I am trying to connect my speaker to another Wi-Fi network but I keep getting a connection problem. How do I solve this?

  • arush Arush (@arush) reported

    @googlenest Still need help

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