Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Calgary, AB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • tonytmg Tony Colalillo (@tonytmg) reported

    @CAVandy @googlenesthelp @Google I have the same problem

  • HeyItsMajj Dan (@HeyItsMajj) reported

    Ugh. Why is Autoplay on Spotify not working on my Google Nest anymore? I've seen people with smart devices talk crap about it being on by default but I totally love it! It's how I discover new songs. I want it back! @googlenesthelp @Spotify

  • HeyItsMajj Dan (@HeyItsMajj) reported

    @googlenesthelp Well, it's just a bummer that it was working perfectly before but now it suddenly stopped working. No, I havent. I might try that, but I highly doubt that will fix my issue.

  • MaiyaDelilah DelilahMaiya (@MaiyaDelilah) reported

    The @ring doorbell app is the worst app I have ever used in my life. The camera is completely useless aswell. I'm defo changing to @googlenest #ringdoorbell

  • DarrenKramer8 Darren Kramer (@DarrenKramer8) reported

    Hi @googlenesthelp . Can’t get in to my account, and can’t reset password. You folks having trouble today? Thanks.

  • JaredNix Jared Nix (@JaredNix) reported

    @googlenest Can we take care of the issue on this original tweet? Still not able to ask how much time is left on another Google home product...

  • Kahlosinthecity Carlos (@Kahlosinthecity) reported

    @googlenesthelp Hello, so it stopped the testing but now there is a beep every now and then and I have a message saying the CO detector is broken and I need to replace the while thing

  • skibumfitz Kevin (@skibumfitz) reported

    @brinks_home You are correct, I did receive a response. And the response is a runaround. It is clear no on @brinks_home or @googlenesthelp knows how to fix the issues and as seen by a google search I’m not the first to have this issue. Bad hardware, bad service.

  • Kahlosinthecity Carlos (@Kahlosinthecity) reported

    @googlenesthelp it is supposed to last 10 years but I purchased it about 3 years ago / so it did not last the expected /advertised time. Please help

  • Kahlosinthecity Carlos (@Kahlosinthecity) reported

    @googlenesthelp Need help! My nest Protect has gone crazy, every time I put in the batteries the testing phase will not stop. I have not been able to use it for a while. How can I get it to work?

  • handleysonline Richard Handley (@handleysonline) reported

    @googlenest the home hub max should have an optional feature to enable facial recognition only to secure the device and help with parental control. I'm surprised by the low level if parental control on the device.

  • joshisanjeev81 Sanjeev Joshi (@joshisanjeev81) reported

    @googlenesthelp I am still having issue connecting with Wi-Fi , the thermostat does not find any Wi-Fi and it was connected until few days ago. Appreciate your help!

  • jkmufc88 James (@jkmufc88) reported

    @googlenesthelp Hello, it says Nest app had trouble communicating

  • njhorsley Nardine Horsley (@njhorsley) reported

    @googlenesthelp Have 3rd Gen Nest. Heat Link stopped working, no lights. H71 Nest can’t connect to Heat Link. Help required to solve issue please.

  • mikeGerschutz Michael Gerschutz (@mikeGerschutz) reported

    @googlenest the Squirrels are at it again. They've chewed threw another Outdoor IQ power cable. Can't find a replacement anywhere. I'm not looking to drop 180 plus on a new camera over a power cord. Please help!?

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