Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Escondido, CA | 1 |
| Chepstow, Wales | 1 |
| Lincoln, NE | 1 |
| Tequisquiapan, QUE | 1 |
| Rödermark, Hessen | 1 |
| Katy, TX | 1 |
| Ashburn, VA | 1 |
| Lisbon, Distrito de Lisboa | 1 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| London, England | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
| Westport, CT | 1 |
| Salisbury, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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J-man Rocks
(@MrHrocks) reported
Hey @googlenest, my router is less than 2 years old and took a crap on me. I've been troubleshooting for the last 2 days finally broke down and bought a new router, not a Google nest, and everything works great. For whatever reason router was not accepting signal from modem
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Jeremiah Cox 🦆
(@JeremiahCox) reported
@googlenesthelp Under a year old Nest isn't working because it cannot connect to wifi all of a sudden. Rebooted our router as well as the Nest. Kind of an urgent issue with the weather changing a lot. #google
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ElEsteep
(@ElEsteep) reported
@googlenesthelp Are you guys competing for the worst product known to man. I can even contact customer support…..
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GRIPPEDx
(@GRIPPEDx) reported
@googlenesthelp Please fix your apple tv app for migrated accounts
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Benny Pang
(@bennypang) reported
@googlenesthelp is something down? As of yesterday I can’t login to the iOS nest app with my google sign in that had been working for over a year. Tried reinstalling app and signing out and in with google.
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Raquel
(@raquel_wofford) reported
Suggestions on doorbell cameras? I’ve been having issues with my @googlenest doorbell for months and there’s no possible way to talk to an actual human 🙄 and the troubleshooting answers they give online are not working!
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Kat Naish
(@KatNaish) reported
@googlenesthelp @weecuppatea Any fix on this yet? I have 3x pebbles, tried everything but no BBC radio since Oct 2022. At this rate, they're going in the bin. I dont wanna listen to other stations. Help!
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iticer85
(@iticer85) reported
@googlenesthelp help! My nest protect won’t reconnect to my account and I no longer have the QR code or code. Is there a way to link to my account still?
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Dany Klein
(@CoimbraCoelho) reported
@googlenest @google bought the nest hub 2 to track my sleep and I don’t have the seetings in Luxembourg??? I saw online that a lot of people have that problem. If it’s not available in some country's list them! -.-
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Jeff Fortin
(@JScout33) reported
@TedNesi @googlenest Do you have the blue C wire attached to your Nest, or was it just 4 wires? They advertise it works without the C wire, but in reality, it should have the full time wire hooked up to power it without playing with the battery. May need to run new thermostat wire to fix…
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Stephenbuchi
(@okolistephen000) reported
@DotLive_1 @googlenest I suggest you go chat the person that fixed mine when I had similar issue last week💙🥰@smith_crackz
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ᴹᵃᵗᵗ
(@HearITfromMatt) reported
Hi @googlenesthelp "Your Google Support Inquiry: Case ID [8-4404000033937]" got assigned to the wrong team and now it's in a black hole. Warranty claim since 27 Jan. Help?
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Gaming Police Department
(@GamingPoliceDP) reported
@Google @googlenesthelp When I create a speaker group I always have to manually adjust every speakers’ volume in the group. They are never at the same percentage. Even if they are the same and I adjust the main volume in the group it shifts the volume on some speakers. Help #lol
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Ⓜ️att Hall
(@mdh685) reported
@googlenesthelp hey google, my Nest is no longer connecting to my wifi. It doesn't detect any networks. I've only had it about 4 months. How do I fix this?
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Omid
(@otahouri) reported
@googlenesthelp Fixed it! I had previously restarted both my modem and router multiple times, as well as restarting and resetting the Thermostat and Protect. Nothing was working, so I resorted to resetting my router. I suspect there was some lock or DHCP issue. All good now, though!
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