Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Tequisquiapan, QUE 1
Rödermark, Hessen 1
Katy, TX 1
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • VictorGlum Víctor Glum (@VictorGlum) reported

    @googlenest I'm using my phone, but it's working for other apps, so it's just a problem with the NBA League Pass...

  • MorganD07939575 Morgan Davies (@MorganD07939575) reported

    @googlenesthelp Hi I have received my Google nest thermostat e and I'm trying to install it im plugging it in and it isn't turning on can you help please??

  • CraftsBest Best Crafts (@CraftsBest) reported

    @googlenest It’s actually working fine now YouTube music must have been down I’ll let you know if it doesn’t work again

  • gavlew Gavin Lewis🏴󠁧󠁢󠁷󠁬󠁳󠁿🔰 (@gavlew) reported

    @googlenesthelp I've tried rebooting the Nest Hub and restart my Pixel 3a. I only have the issue on that device. Chromecast is fine on TV etc.

  • VictorGlum Víctor Glum (@VictorGlum) reported

    @googlenest @Jandles__ Same problem.

  • AlanRinNY Alan Rothenstreich (@AlanRinNY) reported

    @googlenesthelp Both my Nest x Yale locks are offline again. Any issues or way of really troubleshooting the issue?

  • even_sure Justus (@even_sure) reported

    @googlenest What I did not include in the error messages is my device's name and its 14-digit code

  • LvcivsAnnaevs Lucius Annaeus Seneca (@LvcivsAnnaevs) reported

    I seem to have the longest running ticket closing in on 2 years without any fix @googlenest @googlenesthelp at this point and it's more than mildly infuriating. #GoogleHome

  • VictorGlum Víctor Glum (@VictorGlum) reported

    @googlenest My Chromecast (hockey puck) is working fine! Just wanted to know if there is a problem with the NBA app (League pass). I used to be able to send the games to the device to watch them on my TV but the option has disappeard this preseason. #NBATwitter @NBAspain

  • dvnmstrs Devin. (@dvnmstrs) reported

    @googlenest Hey! So I reset everything and moved my devices around, it appears one of the routers has gone out - the one previously connected to the modem. I'm down to two routers now, but at least they're working better than before. Fingers crossed things stay that way.

  • bhattmaan Raoul Bhatt (@bhattmaan) reported from Edmonton, Alberta

    @googlenest I’m having an issue with one of my Nests, it can’t connect to wifi, also it’s slow in booting up and doesn’t detect me when I walk by. Seems, not to smart.

  • NickDay03393823 Nick Day (@NickDay03393823) reported

    @thedayofdays @shinepositivity @googlenest Can I have the broken one?

  • tiagofal Tiago (@tiagofal) reported

    @googlenest Yes, I still do need help, but I don’t have access to a different Wi-Fi. Segregating ssids 2.4ghz from 5ghz seemed to increase the time from reset to unlink but it still unlinked anyway (the nest was on the 2.4ghz ssid)

  • henriquegulak Henrique Gulak (@henriquegulak) reported

    @googlenest CHROMECAST HAVE BEEN SHOWING THE HOURS INCORRECTLY IN BRAZIL FOR OVER A MONTH, AND THE SHITTY SUPPORT BRINGS ME TO THIS TT ACCOUNT. Please fix it. How tf does google not know how to fix the fckng clock.

  • mateus84 mateus costa (@mateus84) reported

    @googlenest DO NOT BUYYY!!!!TERRIBLE COSTUME SERVICE

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