Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Check Current Status
Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Laurel, MD | 1 |
| Gateshead, England | 1 |
| London, England | 1 |
| Tonawanda, NY | 1 |
| Roberts, WI | 1 |
| Denver, CO | 1 |
| Stratford, ON | 1 |
| Inkster, MI | 1 |
| Edmonton, AB | 1 |
| Kirkland, WA | 1 |
| Peoria, AZ | 1 |
| Anchorage, AK | 1 |
| Seattle, WA | 1 |
| Havertown, PA | 1 |
| Montalvo, CA | 1 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
-
Kyle Pflug
(@kylealden) reported
from
Seattle, Washington
It’s absolutely wild how thoroughly @googlenest has destroyed the reliability and usability of Nest cams since acquiring the company. Camera notifications arrive late or never, the apps crash every few seconds, seeking rarely works. What a disaster.
-
Dean K Gibson ✝ 😷 📷 📶
(@AE7Q_) reported
@googlenest Problem: Giving the Nest Hub a verbal command (like turning on/off lights), suspends streaming of camera. Solution (Google): Provide an option to prioritize ALL video streaming, so that verbal commands are process silently (verbal commands for routines do this!) 1/2
-
President-Elect Kalua
(@kaluafreeman) reported
@googlenesthelp I tired doing this with the tool that came with it but there wasn’t a light on so I just counted to ten while pressing it in. Still offline with no light on the ring part.
-
RamsonBobo
(@RamsonBobo) reported
@googlenesthelp is nest down right now?
-
Chris
(@S4mpleT3xt) reported
@googlenest Yeah it’s all connected properly and I’ve used all of the ports on my tv and I still get the same issues, it’s never been a problem before
-
Dennis James
(@dkjames71) reported
@googlenesthelp so sick and tired of paying you guys for terrible service. My nest thermostat goes off line for hours at a time a few times a week. It's not my network, everything else is working as expected on my network. My nest doorbell is fine, fix your end or credit me.
-
Brett Rowley
(@browley20) reported
Has anyone else found the @googlenest Home camera app to just be unacceptably slow, laggy, and buggy recently? Totally unable to try and interact with the video stream, whole app just locks up every time.
-
♬
(@_vivianward) reported
My @googlenest is saying it can’t heat for a few hours 😩 has anyone else had this issue before?!
-
President-Elect Kalua
(@kaluafreeman) reported
@googlenesthelp It says it’s offline. There’s no color on the doorbell and it doesn’t ring. I’ve done the Bluetooth off/on as the troubleshooting said for an NC023 error code but no luck.
-
James Lytle 🏳️🌈, ashamedly from AR.
(@jel1955jel) reported
@googlenest That guy had me uninstall the latest version of Chrome, so get rid of all the security updates included there; and move down an iteration, to 86. That was just another waste of my time.
-
Micah Tischler
(@MicahTischler) reported
@googlenest As bugs go, it's a small one, but with potentially big impact. It's sure left a bad taste in my mouth, as your suggestion system was performing well prior to my doing around 20 passes through the prompted rating system. Frankly, I'm a bit shocked this bug wasn't caught in test.
-
Yep.
(@Thorselectric) reported
@googlenesthelp Nest device (thermostat) is gone from the app. Last time I went through the process of trying to add it back - but there was a problem on backend with services.
-
Kristof Soomers
(@HelloSummerman) reported
@pdblythe @googlenesthelp Did you get any reaction? I am facing the same problem...
-
Kyle Hiatt
(@billthethrill86) reported
from
Greenfield, Indiana
@googlenest my nest thermostat is a piece of ****. It’s 63 in my apartment and it’s set on 71. I’ve factory reset this thing and it’s still not operating. My apartment put these things in as an “upgrade.” It is the coldest night of the year and my heat won’t turn on.
-
Micah Tischler
(@MicahTischler) reported
@googlenest To be clear, this is a bug report - not a support request. That said, after reproducing/verifying the issue, I tried to locate a method to either view my ratings list or perform a bulk reset of my ratings.
Check Current Status