Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Calgary, AB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • Enchanted_Gadnr Enchanted Gardening (@Enchanted_Gadnr) reported

    @googlenesthelp Hi. I messaged you just now. My nest camera is not working. Blue spinning circle and won’t connect to WiFi. I am in the UK. Old camera in the back is working fine and my doorbell too. But not my front of house camera, which I got in March from you as a replacement for old one.

  • geoffwolfe Geoff Wolfe (@geoffwolfe) reported

    @googlenest I’m pretty sure you know what the issue is. Please fix the Google <> Nest auth integration. It’s a mess.

  • GinaKaz Gina Kaz (@GinaKaz) reported

    @googlenesthelp been dealing with customer support for months now. Still no resolution for my router that keeps disconnecting from the internet. I want to be refunded for this **** equipment that doesn’t work.

  • jackieayres J. Kelly (@jackieayres) reported

    @GoogleNest just guessed the music I wanted to play on the app I wanted to use before I could say anything but “Hey, Google, play...” WTF 👀

  • Deepakkukreja19 Deepak Kukreja (@Deepakkukreja19) reported

    @googlenest I have answered everything on FB support chat..but noone is replying and solving issue

  • RAYSITI Anantha Shayana. D (@RAYSITI) reported

    @googlenest I've reset the device / the language settings multiple times from the mob app. Only thing that stops it from switching back to Hindi is to set the primary language to Eng-UK and not Eng-India. Once I switch back to Eng-Ind, the problem's back.

  • AndrewArmer1 Andrew Armer (@AndrewArmer1) reported

    @googlenesthelp Your support is terrible. My family has had an issue with the Google nest for over two weeks, and your support continues to not respond to our inquiries. Based off of my own research, we need a new router. Do your job, and get back to people when you say you will.

  • coops_92 Miles Cooper (@coops_92) reported

    @googlenest hi, I've been in touch with support but they aren't helping at all. The Google assistant has stopped working on my best hub, Google homes and my pixel 5. It's been down for a few days now either saying "there was a glitch" or "cant connect to Google"

  • geoffwolfe Geoff Wolfe (@geoffwolfe) reported

    If get prompted again to give Google login access to @googlenest app when I need to quickly check the door bell or turn up heat at 2am, I’m going to lose my mind.

  • oviera Yeah, good. Okay. 🌹 (@oviera) reported

    @googlenest The original Google Mini's and the Google Nest Hubs. The issue isn't there on my Pixel 5.

  • GinaKaz Gina Kaz (@GinaKaz) reported

    @googlenest our nest router keeps disconnecting from the internet, we’ve contacted support multiple times with no resolution, we need internet. HELP!

  • ktlynksdy ktlynksdy (@ktlynksdy) reported

    @googlenest Hi! This is only an issue with HBO Max from an iPhone XS. I don’t not have and android device to compare.

  • va3jme Jamie Cashin (@va3jme) reported

    @googlenest Unplugged it for about 3 minutes... Plugged it back in and it still doing the same thing. Have you had any other reports like this? It was happening to a friend of mine yesterday but rebooting his server fixed it

  • sarah10230191 Kirbae (@sarah10230191) reported

    @googlenest I thought the original problem was in reference to the Chromecast, which is where I’m having issues. I’ve had seamless streaming instantly from my phone from various apps until now and all of the apps will not recognize it as a device. I’ve unplugged and reset but still errors

  • Deepakkukreja19 Deepak Kukreja (@Deepakkukreja19) reported

    @googlenest my home thermostat unable to connect to WiFi .. Tried all sort of methods reboot restart factory reset still it won't work ..Fix Asap.

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