Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Gateshead, England 1
London, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • grahamterris Graham Terris (@grahamterris) reported

    @katebevan @googlenesthelp Got an offline message on my nest hub max, but my exterior cam is fine. I now know it's not me, it's them 🙄

  • FearlessFred Charlie⚫ Drink Half a glass of water (@FearlessFred) reported

    @katebevan @googlenesthelp Just had the same notification re my Nest Hub Max camera being off. I know wifi-s good as I can connect tot he Ring doorbell & see all the devices. I'm guessing an issue with the video-handling server-side?

  • riffraffraffa Raffa (@riffraffraffa) reported

    @googlenesthelp hi I cannot get my nest to connect to the wifi network at my house. I have proceeded through all of the steps in the support section of the nest app. Any ideas on how I can fix this?

  • avdi Avdi Grimm (@avdi) reported

    @googlenesthelp OK, did a factory reset. It worked for maybe an hour then went right back to the broken behavior.

  • jesseseogeek Jesse McDonald (@jesseseogeek) reported

    @mistrchristophr @googlenest Our camera would constantly disconnect and then we would have to go through an incredibly lengthy process to reconnect it in between naps and support didn't know how to fix it. We had the sock but had a scare the first night from a false alarm so determined it wasn't worth it.

  • steve_bishy Mr. Bish (@steve_bishy) reported

    Why is it, when I ask my @googlenest mini to play @absoluteradio, it keeps playing @Absolute80s ? I mean the 80's were good, but I want to listen to what I ask for. Can any of you help?

  • ade_robertson ARob (@ade_robertson) reported

    @doghandleruk @googlenest @TPLINKHelp I turned off the Wi-Fi from a hidden setting on my new SkyQ box and it fixed the interference issue with the nest!

  • AlanDempseyTri Alan Dempsey (@AlanDempseyTri) reported

    @googlenesthelp My Nest Thermostat has stopped responding to WiFi. It will not recognize any networks. I’ve reset the unit and tried a fresh installation. The Nest Connect is connected to WiFi, every other device in the house works on the network. Please, help!

  • aalind Lindy. 🇺🇸 🇺🇲🇺🇲🇺🇲🇺🇲 (@aalind) reported

    @googlenesthelp my Nest Hello is down, is that a server issue at this time?

  • sukhdeep_rehal Sukhdeep Rehal 💙🇬🇧🇮🇳 (@sukhdeep_rehal) reported

    @googlenesthelp My Nest doorbell is offline (again). Tried resetting, still offline. Is this due to a wider issue?

  • Adanricardosilv El Tapia (@Adanricardosilv) reported

    @googlenesthelp I have a problem with my account with makes start section in another application that needs Google mail and I get duplicate account I do not know what to do since the morning I'm still like this.

  • shujosh #youaremadeofstars (@shujosh) reported

    @avinashprograme @googlenest I have the same problem! I cannot cast from my brand new realme7 phone to Google Chromecast, but works from all other phones and laptops. Google Home app doesnt help either : ( Realme support dont even admit to the glitch...so disappointed!!

  • Bettys_Hotpot14 Bettys Hotpot (@Bettys_Hotpot14) reported

    @googlenesthelp I have a nest learning thermostat. It was working fine until this evening. It states the network is too far away or hidden. All other devices are able to connect to the WiFi and are functioning. Can you please help?

  • CottonZL1 Ryan Cotton (@CottonZL1) reported

    @googlenest @Google @googlenesthelp I didn’t want to resort to this, but I am getting the runaround on a support case(s) that have been unresolved for over a month. I continue to get double charged due to migration issues. Can someone fix this today?

  • ade_robertson ARob (@ade_robertson) reported

    @doghandleruk @googlenest @TPLINKHelp I am having exactly same issue as you and have decos too

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