Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • ChldishRicardo Squirt-off special guest judge (@ChldishRicardo) reported

    @googlenest Still not working

  • kwarr0 katwa🌸 (@kwarr0) reported

    @googlenest my mini won’t boot up, respond to a command, and only has 2 white dots on it.. help!

  • SantoshKu77 संतोष 🇮🇳 (@SantoshKu77) reported

    @googlenest @Google @GoogleIndia plz help me. I forgot my password to my Gmail account. I'm trying to sign in to my new device but your two factor authentication is not allowing me to reset my password. I need my Gmail account coz it has some important data in it. Please help me.

  • shurisays Shuri says (@shurisays) reported

    @madebygoogle @googlenest @netflix And it's not my Wi-Fi - just rebooted it twice, and rebooted reprogrammed EVERY damn device for the 22nd time, same damn problems you had 4 days ago... fix your bullshit!

  • the_SteveBall Steve Ball (@the_SteveBall) reported

    @googlenesthelp I didn’t realise my gmail account was attached - I reactivated but can’t login to Nest. It worked a couple of days ago but no longer.

  • SarcasticCan sarcastic canadian ☘️ (@SarcasticCan) reported

    @googlenest Too bad you have like nothing on sale ever...

  • SantoshKu77 संतोष 🇮🇳 (@SantoshKu77) reported

    @googlenesthelp @Google @GoogleIndia plz help me. I forgot my password to my Gmail account. I'm trying to sign in to my new device but your two factor authentication is not allowing me to reset my password. I need my Gmail account coz it has some important data in it. Please help me.

  • JMil1986 Jessica Milcarsz (@JMil1986) reported

    @googlenesthelp I recently moved and I get a w3 error code. I hacked my firewall setting and I am still having an issue.

  • IoTnerd Balázs Suhajda (@IoTnerd) reported

    @googlenest Reinstalling didn't help. According to forums it seems to be a common problem in Sweden. Those using English os don't have routines, those using swedish have routines. I can confirm just in our household of 3 EN/4 SV iOS devices.

  • SalFarieri Sal Farieri (@SalFarieri) reported

    @googlenest Why not try escalating it? Get the highest of supervisors on it? Hire more support staff....something. Not have a customer wait MONTHS and in the process be turned off of everything Google. This is the worst service I've ever seen in my life. I'll be writing to BBB about this.

  • OladYinka Yinka Oladeji (@OladYinka) reported

    @googlenest @brianharvey777 @googlenesthelp, can you help with above? I am having same problem. My other nest products are online and connected with exception of Yale and Google connect. PS, I already removed batteries, reconnect my Google connect to WiFi and yet, no luck

  • vshukl V Shukla (@vshukl) reported

    @googlenest So, are you going to fix it or not?

  • mateus84 mateus costa (@mateus84) reported

    @googlenest don't buy my stopping work and they have a terrible costume service and still don't fix my connection problem

  • danbixby Bix 😷 #WearAMask (@danbixby) reported

    @googlenest Ok next beef — the new Protects I bought just showed up. THEYVE CHANGED THE BASE AND MOUNTING PLATE. And not just that, but the screw holes are in diff places on the new plates. So not only can I not quick-swap for the new ones, but I have to put 4 more holes in my walls. Wtf.

  • mohsin71189901 mohsin (@mohsin71189901) reported

    @googlenesthelp Hi, for over a month my google nest has been showing a w5 error code. This has been factory reset and reset. Wifi router reset, for some reason uninstalled the all and downloaded it again. Can some please help.

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