Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Denver, CO | 2 |
| Arlington Heights, IL | 2 |
| City of Minneapolis, MN | 1 |
| Piscataway, NJ | 1 |
| Los Angeles, CA | 1 |
| Pisa, Toscana | 1 |
| Chandigarh, CH | 1 |
| Palo Alto, CA | 1 |
| Scranton, PA | 1 |
| Ozark, MO | 1 |
| York, ON | 1 |
| Arvada, CO | 1 |
| Fort Washington, MD | 1 |
| Tulsa, OK | 1 |
| Marssac-sur-Tarn, Occitanie | 1 |
| Las Vegas, NV | 1 |
| Bristol, England | 1 |
| Fredrikstad, Østfold fylke | 1 |
| Goshen, NY | 1 |
| Toronto, ON | 1 |
| Longmont, CO | 1 |
| Dublin, Leinster | 1 |
| Myrtle Beach, SC | 1 |
| Urbanizacion los Balcones, Comunitat Valenciana | 1 |
| Seattle, WA | 1 |
| Saint Cloud, FL | 1 |
| Saint Paul, MN | 1 |
| Watertown, WI | 1 |
| Sunbury, OH | 1 |
| Barry, Wales | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Everything's bike!
(@halo_g117) reported
from
City of Minneapolis, Minnesota
@Google @googlenest fix your ******* ****. When I say "hey Google, turn on the living room lights" I don't need ******* Gemini to ask if I want context added and then not turn on the god damn lights! What ******** is this enshitification. I'm losing my mind
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Ann. Who? ❤️🇨🇦
(@annwmac) reported
I’m looking for advice on what to replace our @googlenest doorbells (we have 3) and outside camera. We are continuously being booted from the app requiring a complicated login process. Plus, if somebody rings the doorbell, by the time we get the notification the person is gone.
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Janani Vasudevan
(@jananivasudevan) reported
The impact of bad customer service! After literally 10 hours on phone with @XfinitySupport & giving them offers to take our money to just ship us their WiFi extenders, we decided to give up and go with @googlenest extenders. Wonder what’s the right threshold at which you give up!
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decidable
(@fresheyeball) reported
@googlenest buying the nest protect is the WORST idea. I am now going through the costly process of removing these from our home.
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Made by Google
(@madebygoogle) reported
@AndrewP35479303 Hi there! We're sorry to hear that your front Nest Doorbell stopped working and that you can't use live view. We want to provide you with accurate assistance. Since this handle @googlenest was deprecated, please send us a DM on our official page, @madebygoogle, so we can provide you with further instructions. We're ready to help!
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JD A
(@JDA63333604) reported
@googlenest you guys suck so bad now. This ‘1 degree for cleaner energy’ nonsense that I can’t get to stop and I never signed up for is the last straw. Tearing this bullshit out after nearly 10 years.
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Kissler
(@Kissler) reported
@TechnoTimLive I had one that did this until i threw it away. Another one just last month did the planned obsolescence beep. Worst purchase these @googlenest smoke detectors.
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D
(@megalo_poutso) reported
@googlenest please sell Nest and Home to someone that actually gives a **** and will improve the garbage you’ve let them become.
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John Inman
(@golfingjohn12) reported
@googlenesthelp My nest thermostat went offline and i cant get back on. Rebooted router couple times still cant get connected. Other things work fine. Help
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torteeya
(@chili_twonine) reported
Hey @googlenest I don't need to know every 10 minutes that your doorbell can't take the heat and shuts down
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Team Clermont
(@TeamClermont) reported
For 10+ years, I had the most basic Honeywell thermostat. Never once had an issue with it. Last year, I decide to "upgrade" to @googlenest. Nothing but problems. It's the hottest day of the year. My HVAC works wonderfully. But Google Nest keeps turning it off. Thanks, Google!
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Rae
(@raspy_rae) reported
I really LOATH the @googlenest thermostat. It STAYS changing itself no matter what I do. I set it to my preferred temperature and it changes itself IMMEDIATELY. Trash.
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Ryan Strug 🇺🇸
(@ryanstrug) reported
Idk when @googlenest thermostats started preventing you from changing your temperature for 2 hours, but **** you @Google.
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Guru Ghantaal
(@mananpatel41) reported
@Sadie_NC Just yesterday, I felt little warm and wondered why my AC wasn’t kicking on - even after setting particular schedule on my @googlenest ? Turns out it changed the settings with a message: “only keeping it a couple of degrees higher helps the planet” kinda BS. WTF?
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Eric Johnson
(@ej_badger) reported
@googlenest @googlenesthelp hey guys our Nest 4 is telling us to continue in the google home app we try to scan the qr code on the back of the device and the app says it is the wrong code or not what we are looking for I have a bunch of different codes from thermostat sensors and other and it's not working
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