Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • stanemly Stan the Bailman (@stanemly) reported

    @googlenest Worst customer support on the planet

  • falyajx Queen✨ (@falyajx) reported

    The camera I got for my house ******* sucks.. and their customer service is just as trash. @googlenest y’all suck.

  • dosmage Vex Mage (@dosmage) reported from Vandenberg Village, California

    @googlenest You may be misunderstanding my problem. Google Home is the issue, the Chromecasts work fine. Suddenly Google Home is trying to power on my Chromecasts when I ask it to turn a room on. This is an impossible task and She should understand that. She cannot turn a Chromecast on.

  • Lean80159623 Lean (@Lean80159623) reported

    @googlenest Well, that wasn't really my question. And hiding personal stuff is actually possible via recognition & personalization. The problem is: the calendar shared with all people I also share my Home with gets hidden too if I turn personalization off. Is there a workaround for that?

  • The_Change_666 💫Adam👀 (@The_Change_666) reported

    @googlenesthelp my heat link seems to have stopped working. I’m getting error H71 on thermostat but no light on the heat link connected to my boiler.

  • fullerc Chris Fuller (@fullerc) reported

    @googlenest I lost my Nest Cam Outdoor Wall Plate. I have the magnet. Can you help me get a replacement wall plate?

  • KristyKay5 Kristy (@KristyKay5) reported

    @geoffj67 @googlenesthelp @sk0rp10 Mine is back too without having done anything. Definitely points to an issue on Google's side that they seem to have fixed without ever publicly admitting there was a problem.

  • kittali alison kitten (@kittali) reported

    @googlenesthelp @kdrlwilliams This still appears to be an issue. What timeframe to resolve please

  • AndrewYW8 AndrewYW (@AndrewYW8) reported

    @madebygoogle @googlenest All Pixel phone sucks, Too many people have responded photo thumbnails display bug for long time, Over than 5 years, nobody want to fix it. Pixel team didn't intention to work on Pixel phones. Even there has been a long standing bug with Pixel phones until now.

  • psoup Pam Campbell (@psoup) reported

    @GoogleNest aI have forgotten my Nest password and am not getting an email for a reset. HELP!

  • PaulCRoberts Paul Roberts (@PaulCRoberts) reported

    @au_tom_otive @googlenest @googlenesthelp Good luck with that (& getting any help). Took me weeks to get response, had to send unit back then heard nothing, had to chase repeatedly before new unit arrived

  • RabiDBadgeR87 DJB (@RabiDBadgeR87) reported

    @aje4789 @ecobee @googlenest I am an HVAC technician. Trust me, Nests are straight up trash. You would be alot happier with an Ecobee.

  • MaureenDorsen Maureen D (@MaureenDorsen) reported

    @googlenesthelp what is up with the e183 error on the Google nest thermostat?

  • The_Change_666 💫Adam👀 (@The_Change_666) reported

    @googlenest my heat link seems to have stopped working. I’m getting error H71 on thermostat but no light on the heat link connected to my boiler.

  • colmsmyth Colm Smyth (@colmsmyth) reported

    @Ricker666 @googlenesthelp @Ubiquiti Not yet.... Bit of a pain to take down the network even for 5 mins.... Kids will hunt me down...... Plus homeschool all that and business

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