Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

Less
More

google-nest Hero Image

Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Chepstow, Wales 1
Lincoln, NE 1
Tequisquiapan, QUE 1
Rödermark, Hessen 1
Katy, TX 1
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • infusion_andy Infusion Plumbing & Htg Ltd 🔥 (@infusion_andy) reported

    @googlenest why am I constantly having to sign in to my app all of a sudden????

  • pjoregon PJ Prachyabrued (@pjoregon) reported

    @googlenesthelp hello googlenest, I need help with my nest thermostat. Had the thermostat for 24 months or longer and never had issues with Wi-Fi until today. I’ve tried resetting the thermostat and it didn’t find my network. I tried typing in my network and it failed. Help plz?

  • boldsytech Travis (@boldsytech) reported

    @rhettjwilson @ring @googlenest I had that issue and finally deleted the app and reinstalled

  • Lauren_foley Lauren Foley (@Lauren_foley) reported

    @googlenest your app is TERRIBLE. It constantly logs you out while using it. Do you have plans to ever fix this or should we move to a different company?

  • mmcneive mmcneive (@mmcneive) reported

    @googlenesthelp our nest battery no longer holds a charge, blinking red after many attempts to usb charge/reinstall. Can you help?

  • Juliedwi_ Julie p (@Juliedwi_) reported

    @googlenesthelp our 3rd generation Nest thermostat has suddenly stopped working. It has no power error message we have no heating or hot water . We have gone through the trouble shooting steps and our electrician has confirmed our supply is working . Please help

  • aHarmlessFly Kris (@aHarmlessFly) reported

    @GELighting @voteforgrant @googlenest Its been almost 2 years? You think you will fix this? I would like a refund, I have purchased about 20 lights.

  • Shermanov11 Seth Sherman (@Shermanov11) reported

    @googlenesthelp my nest is set to 68 but my house is only 58. I have had this problem on and off for weeks and at different times of the day. I need to manually turn off and on my furnace to start heating again. Suggestions?

  • aHarmlessFly Kris (@aHarmlessFly) reported

    @googlenest @thacery1 This was 20 months ago, you going to fix it yet?

  • ndarney Noah Arney (@ndarney) reported

    @ChelseaMDO1 I can't find @googlenesthelp @Google putting anything out about what to do to fix it. Did you get a work around?

  • namastewoke2 namastewoke (@namastewoke2) reported

    @madebygoogle @googlenesthelp You know what - I'll just have you work with my credit company on this and I'll also report you to the better business bureau — I hope others are too. I'm so aggravated, I've been patient for a few weeks hoping you'd fix this. **** you too.

  • CrissyStone0505 Crissy (@CrissyStone0505) reported

    @googlenest @madebygoogle Im having a serious issue with my Neat thermostat and Heat Link? Can’t get through to anyone and it’s FREEZING 🥶 PLEASE HELP!

  • Iamurbroinlaw IamYourBrotherInLaw (@Iamurbroinlaw) reported

    @googlenesthelp hi, your replacement nest you sent me now won’t connect to Wi-Fi. Please help!

  • larsprakken Lars Prakken (@larsprakken) reported

    @Dutch_Guy @nestframework @googlenest Down the hole it is.

  • JarneChris Jarne Christiaens (@JarneChris) reported

    @googlenesthelp my nest hub (first generation) got stuck yesterday on a gray screen with a white Google logo. I can't reset it anymore because it doesn't do anything anymore. Apparently this is a known problem what can I do?

Map Check Current Status