Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Tampa, FL | 1 |
| Escondido, CA | 1 |
| Chepstow, Wales | 1 |
| Lincoln, NE | 1 |
| Tequisquiapan, QUE | 1 |
| Rödermark, Hesse | 1 |
| Katy, TX | 1 |
| Ashburn, VA | 1 |
| Lisbon, Lisbon | 1 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| London, England | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Purpleparrotuk (@purpleparrotuk) reported@googlenesthelp @SullivanLiu It’s your app that’s broken. Google have confirmed you are trying to fix it. It’s been over a month now.
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✨ (@orchidchaos) reported@googlenesthelp I'm getting no information from the seller. I can understand the limitations in general, but there has to be some way to prove it's not stolen & fix this. it came in the box w/ *all* the inserts, hardware, etc - just not the entry sensors & one tag - not like just a bare "guard"
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gareth adlam (@AdlamGareth) reported@googlenesthelp my nest has stopped connecting to the internet and now can’t find any networks. I’ve tried resetting the nest and rebooting the router. Can you help please
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N Zee (@nzeineddine) reported@googlenesthelp my wired nest doorbell is taking up to 4hrs to send notifications to my phone. Tried resetting network and phone but still a massive delay. Anything else I can try? Only been happening the past few days, help!
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ray martinez (@rmartjr) reported@googlenest help where are the installation instructions for the doorbell.
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Ki™️ (@Makhi_Tyrique) reported@googlenest @Google you have the worst Bluetooth speakers and they always DISCONNECT!!!
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Abiy (@Abiy47254668) reported@googlenesthelp Hay their I have Google nest and working good but can't find any wifi network. And I tried different things reboot reset and restart but nothing changes. Need help please. Thank you
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schoopy schoop (@ifollowonlyos) reportedThis is a random thought but i truly hate my @ecobee . Nothing like being on vacation going to check your thermostat when it's 95 degrees out back home and you have workmen coming, and finding out it's "offline" for the 1000th time Do yourself a favor get yourself a @googlenest
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Randy Kovach (@CoderGuyMan) reportedTrying to setup a new Nest camera and ran into the "Can't connect to assisting device" issue. After some searching, it's the stupidest issue I have ever seen. Just let us pick the Wi-Fi like every other device in the world! Stupid. @googlenest
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Armin ᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@ArminCXC) reported@googlenesthelp I have a problem with my account because of you I want to solve it now immediately
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: Thomas: Love.🇬🇪 (@ThomasL57120831) reported from Westfield, Western Australia@WietseWind @googlenest you need to either change them all out for gu10 led's (cool to touch but light is poor) ( direct replacement) or have transformers fitted and drop them down to 12volts ( same heat but transformer gas thermal cut out.) check to see if insulation is sitting above lamp.
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Sameer Kumar (@sameerkumar011) reported@googlenesthelp I recently deleted my gmail account for some reason and i want to get my gmail account back. Please help us.
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Tbone (@cincytbone) reported@Forbes I had one and it stopped working after 6 months and they wouldn’t replace it. They offered 20% off a new one. I threw it in the garbage and got @googlenest that works even better. Thanks @ecobee
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POBTECH (@POBTECH) reported@googlenesthelp Hi @googlenesthelp My issue is with the google home app, which affects all of nest assistant products as i can no longer control my ceiling fan and light. Not sure if the home team has its own support.
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Alex Viznytsya (@alexviznytsya) reported@googlenesthelp Hi, my Nest Learning thermostat failed to connect to WiFi and does not see any WiFi network. I did factory reset, but it did not resolve the issue. Please advise what can be done to resolve this issue. I have it around 6 months.
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