Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Calgary, AB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • simonrraseley Simon R Raseley (@simonrraseley) reported

    @googlenest I'm in the USA, everything else is fine, I just thought it was an interesting glitch.

  • Nercis_M Matthe Johansson (@Nercis_M) reported

    @googlenest Gen 1 I think, Asus zenfone 6. Google home app is up to date. However, the UI of the home app is different from your support page instructions. I have a new router, so I'm trying to change/add Chromecast to the new network but there are no WiFi settings. Reboot unit doesn't help.

  • teshanebwe YT: Tesha Nebwe (@teshanebwe) reported

    @googlenest Yupp, it still won’t connect the audio from the app to my mini. It’s only on this app I’m having this issue

  • SeanSlater Sean Slater (@SeanSlater) reported

    @googlenest Having trouble getting it to play a specific playlist from Spotify (not a paid user), and the Character alarms appear to be US/Canada only, I'm in Australia... regardless, please.. just give us a Beep Beep option. As every alarm clock has done for longer than I've been alive

  • tshirts2print Tshirts2Print.com (@tshirts2print) reported

    @JonSchaaf99 @googlenest Worst customer service EVER. OK when working but when it doesn't they promise you everything and deliver nothing. Just check online reviews. See for yourself.

  • ChizEWiz 1.20.21 is my Fav Number (@ChizEWiz) reported

    @googlenest It is fully wired up and professionally installed but we keep getting an E74 error. Happens every 3 days. So then we have no heat. Furnace is fine. We had to pay for HVAC as well so we will be taking it out and putting back up our old thermostat. This is ridiculous

  • KTesque K @ t i e (@KTesque) reported

    @googlenest That hasn't worked for months. And if you Google it that hasn't worked for anybody. There's like a known issue. I assume you're aware of that issue.And if you guys ask me for another set of screenshots to show you the issue I'm going to scream. These are like known issues.

  • rbowersclan Sandra Bowers (@rbowersclan) reported

    @googlenesthelp I have e been on tweeter DM since 6:17 with no real help do I have any other options

  • T0rV3c V3cT0r (@T0rV3c) reported

    @googlenest Hi there, I accidentally deleted my home in the Google home app when trying to reorganise all my devices but then later on I then accidentally cancelled my nest aware annual subscription with ~6 months left on it. I can't describe the rest of the problem on this mesg

  • DemeloMike Mike De Melo (@DemeloMike) reported

    @googlenest can't login to Google home app on my daughter's iPhone running iOS. Account details entered correctly but just returns to homepage. Can you help?

  • _AdityaBajaj Aditya Bajaj (@_AdityaBajaj) reported

    @googlenest It is directly plugged into the wall socket I am waiting since past 20 mins but when nothing worked I rebooted the device when I didn't work I reset the device and still the same is going on... I think it is a problem with the device

  • sarahhorsfield7 sarah horsfield (@sarahhorsfield7) reported

    @googlenesthelp Your chat function doesn’t work and never works. Please can you fix this! It constantly says “please try later, unavailable”

  • motownpunk zac (@motownpunk) reported

    @googlenest do you sell replacement components for your nest outdoor cameras? I cannot locate just a power cable and had three fail unfortunately. Appreciate your help.

  • cbrunell chris (@cbrunell) reported

    @googlenest Thank you for the response. No I haven’t. I’d guess it’d be a software issue on your end.

  • morganlaynexx Morgalini (@morganlaynexx) reported

    My GoogleNest has been playing the newer version of Where Is The Love? everytime I ask it to play music. I feel like it knows this world is a **** show

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