Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Laurel, MD | 1 |
| Gateshead, England | 1 |
| London, England | 1 |
| Tonawanda, NY | 1 |
| Roberts, WI | 1 |
| Denver, CO | 1 |
| Stratford, ON | 1 |
| Inkster, MI | 1 |
| Edmonton, AB | 1 |
| Kirkland, WA | 1 |
| Peoria, AZ | 1 |
| Anchorage, AK | 1 |
| Seattle, WA | 1 |
| Havertown, PA | 1 |
| Montalvo, CA | 1 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Roy Hendrickx
(@royhendrickx) reported
@googlenesthelp I have an issue with Google Home Routines and the Dutch Klikaanklikuit ICS-2000, also known as the Trust Octopus Internet Control Station ICS-2000. Routines do not work anymore. Routines on other systems/bridges do work. Firmware and apps are up to date. Thanks!
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Gabo Lomelí
(@gabolomeli) reported
@PanisFrank @googlenesthelp @royhendrickx I have the same problem, the routines is not working.
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Jason Maltzen
(@maltzen) reported
So, is the @googlenest interface just garbage on all devices? There doesn't seem to be any way to scrub through the video feed *at all* on desktop, and only with a UI covering 1/3 of the screen on mobile.
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Frank Panis
(@PanisFrank) reported
@googlenesthelp @royhendrickx Same problem here
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Ovis Ex Machina
(@SheepMachine) reported
@googlenesthelp hi, my nest thermostat suddenly stopped connecting to my wifi network about a week ago. I've followed the troubleshooting docs but it won't find ANY networks and manual configuration fails too. Help!
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NLX
(@enluxx) reported
still not working @googlenest @googlenesthelp pls send help bc I don't like to see my Google home devices laying around uselessly
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Jun Shimada
(@shimajiro) reported
@googlenesthelp When Nest Hub runs a Routines includes controls via 3rd party smart home remote controls,an error occurs.
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Scott Marshall
(@RiggedTheGameIs) reported
@googlenest it would be super cool if at some point you guys could fix the app and make it so I don't have to scrub back and forth for 5 minutes before it'll let me view the timeline like a time lapse. It's about time huh?
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Mark Liston
(@MarkeListon) reported
@googlenesthelp I just bought a nest E and it cannot find any wifi networks (dozens show up on phone). Followed all help pages and factory reset multiple times
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simon calgie
(@CalgieSimon) reported
@googlenesthelp I have tried maybe 10/12 times to update my payment card details on your awful website for my best aware camera subscription and nothing happens. Can you tell me how to do this by talking to someone ? I can’t get someone to call me as there is also a problem there
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angelo abbatemarco
(@AAbbatemarco) reported
@googlenesthelp my thermostat sensors all went offline unexpectedly. Been working fine for 6 months. I tried all the troubleshooting and they won’t connect to my thermostat. Any help please?
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AK
(@AKtech2021) reported
@madebygoogle @googlenest should release google wifi router with wifi 6e , triband and ax11000 and 160mhz ! The google nest wifi router is a **** weak router
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Roy Hendrickx
(@royhendrickx) reported
@googlenesthelp It is between routines from Google Home devices and Klikaanklikuit ICS-2000. But now I noticed, it is also between GH routines and SmartHome devices. I'm in The Netherlands. I tried to make a whole new routine, but the same issue occured.
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Victor Hernandez
(@Vic_ficcion_ve) reported
@googlenesthelp hello. I have a problem with the connection of my nest to the wifi. Can't find any wifi. I did the reset of the settings, restart my router, disconnect the nest and connect it again. I removed it from the phone app and tried to add it again. But…..
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robert pellechia
(@rpellech83) reported
@googlenesthelp someone ne scmed my wife out of a verification code for Google voice. There appears to be no way in this world to contact someone at Google to help
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