Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Rödermark, Hessen 1
Katy, TX 1
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • GMomLife Beverly Grotsky (@GMomLife) reported

    @googlenesthelp my Nest service has been down for a while what’s going on?

  • Steveo67 Steve Pouncey (@Steveo67) reported

    @virginmedia Yeah I get all that ... that's how I worked out the WiFi on the router is not good and let's your product down in my opinion. But I have @googlenest wifi now and its awesome all over the house 👍

  • johndr44 DreweryJ (@johndr44) reported

    @googlenesthelp i have an issue where my 4 month old v3 Nest Learning Thermostat cannot connect to Wi-Fi, can you help?

  • farookpal farook palapra (@farookpal) reported

    My NEST thermostat is not coonecting to WiFi, I have tried resetting the device, checking WIFI etc. but the device is not finding any netwrok. Please help @googlenesthelp @googlenest

  • _GarthM Garth 💉💉 (@_GarthM) reported

    @googlenesthelp mind officially announcing the outage?

  • BalajiM05053380 Balaji Mani (@BalajiM05053380) reported

    @googlenesthelp so you guys have accepted the defeat without getting to the bottom of the issue and agreed for the refund... in store credit? im don't want to get associated with google in anway so what will I do with store credit? reverse my transaction pls. @googlenesthelp @sundarpichai

  • catloverplayer 🎃🎃 CatSims 🎃🎃 (@catloverplayer) reported

    @googlenesthelp You're app is down right now. I get it can't find the server 404. My internet is up cause ADT is working. I can't reach my nest app cause of the server.

  • KeCruz85 Kyle Cruz (@KeCruz85) reported

    @I_S_H_Y_ @googlenest Refresh the status page. Shows nest apps are down

  • bellamiller66 Bella Miller (@bellamiller66) reported

    @googlenesthelp my app is still down. what is the issue?

  • MRxQPR1991 QPR1991 (@MRxQPR1991) reported

    @Sue99339007 @googlenesthelp Same issue UK London

  • Body13ag__ Edwin Johnson (@Body13ag__) reported

    @googlenesthelp this is crap fix your crap

  • nabeelahamed Nabeel (@nabeelahamed) reported

    @googlenesthelp is Nest down again?

  • BalajiM05053380 Balaji Mani (@BalajiM05053380) reported

    @googlenesthelp closer or far away? God knows.. "But as the issue is with the range, moving the router or the device closer to each other is the only solution. You mentioned that you live in a condo and there is no way to do this, because there is no power source to power the device." -- pedro

  • kylelewis kylelewis (@kylelewis) reported

    @googlenesthelp @Amy_Clarke08 Your servers are down is what's happening

  • misusamaad Magic Rat (@misusamaad) reported

    @googlenesthelp is there an issue with Nest thermostat access right now? My app will not connect to my thermostat or Protects.

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