Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Roberts, WI | 1 |
| Denver, CO | 1 |
| Stratford, ON | 1 |
| Inkster, MI | 1 |
| Edmonton, AB | 1 |
| Kirkland, WA | 1 |
| Peoria, AZ | 1 |
| Anchorage, AK | 1 |
| Seattle, WA | 1 |
| Havertown, PA | 1 |
| Montalvo, CA | 1 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
| Rochester, MI | 1 |
| Didcot, England | 1 |
| Paris, Île-de-France | 1 |
| Doullens, Hauts-de-France | 1 |
| Maynard, MA | 1 |
| Calgary, AB | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Abhiroop
(@abhiroopbhatta) reported
@googlenest It doesn't work consistently. Misbehaves. Yes this is the only issue as of now
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Ash Holdsworth
(@AshSteHol) reported
@googlenest I've set the device up in the Nest app. Now I want to add my Nest account to Google Home via the "Works with Google" option. I've just tried it again and now it's asking me to sign in with my Nest account but I don't have a Nest account, I have a Google account.
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President-Elect ButHerFly🇺🇸
(@Butherflyer) reported
Dear @googlenest if your thermostat doesn't stop turning my heat to 50 in the dead of winter, I'm going to rip it (& therefore China) off my wall & you can refund me my cash! Fix that POS!
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ศ₮རf ศཏฅศอ
(@ScarsOfSarcasm) reported
@googlenesthelp for last 3 days cameras are unpredictable. Going on and off. Help needed
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Kathy mckenry
(@KathyMck1962) reported
from
Reading, England
@googlenesthelp hi please can you help! We’ve been trying to get hold of you for some advice but are finding it impossible to speak to someone!! Our nest doorbell isn’t working properly we can’t hear anything anyone at the door says ?? We have reset it but still the same !!
-
newyorker
(@JackL14341586) reported
@googlenest hi. Someone please help me with my nest. Can’t connect to my WiFi.
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ศ₮རf ศཏฅศอ
(@ScarsOfSarcasm) reported
@googlenesthelp It started happening 3 days ago and when every camera at home started going down. I rebooted my access point - nothing. Bit next morning more or less every camera came back. But still off when I access my cameras the app says the camera is not connected to wifi
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Dan Wright
(@DanWri94) reported
@googlenest I'm not sure when it started exactly, but it was some time in the last 8 hours or so. I've tried reconnecting the apps to Google Home to no avail, but not sure how to troubleshoot after that. The devices are fine, just seems like a connection issue between Google and those apps.
-
🏳️🌈🇪🇺Paul Christian™
(@Sgoobysnacks) reported
@googlenest I have a Google hub and multiple Google home mini, yes I was able to controls my lights using the smart bulb app, but I don't know what happened to my Google devices, they seem to be working again now, was there an issue with Google?
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Vietec Heating
(@VietecHeating) reported
@googlenest Hi, sorry for delay in replying, yes, the reboot seems to of resolved the issue
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a pretty they/them catgirl
(@moeffju) reported
@googlenest No network issues, network is enterprise grade and unchanged. Rebooted all devices, reset the Nest Mini multiple times. Some mDNS issue I suppose.
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Alice Shcherbak
(@aliceshcherbak) reported
wow @googlenest became absolute garbage. not sending us nest secure replacement as promised 2 months ago; wifi, cameras, doorbell turning off every 5 minutes, horrible customer service. WHAT HAPPENED???
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Ben Steiner
(@bnstnr) reported
@googlenest Is there any way I could finally get my broken Nest speaker replaced? I still have an open ticket, and was promised a replacement right before the pandemic happened.
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Jay Johnson
(@eastbayjay510) reported
@googlenesthelp No dice. Still no access to Apple Music. I live in North Carolina. Are we on the slow roll out list?
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Jorrit van An
(@JorritvAn44) reported
@googlenest I only have the issue with my Galaxy Note 10 Plus. I have restarted my Phone, WiFi router and point. I have run all diagnostics in Google WiFi app and no anomalities. I didnt have any issues before the update of November 20th. It looks like it sees two networks with same name.