GTA 5 Outage Map
The map below depicts the most recent cities worldwide where GTA 5 users have reported problems and outages. If you are having an issue with GTA 5, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
GTA 5 users affected:

Grand Theft Auto V (GTA 5 or GTA V) is an open world action-adventure video game developed by Rockstar North and published by Rockstar Games. The game was released on 17 September 2013 for the PlayStation 3 and Xbox 360, on 18 November 2014 for the PlayStation 4 and Xbox One, and on 14 April 2015 for Microsoft Windows.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Westfield, WA | 4 |
Bamako, Bamako Region | 2 |
Helensburgh, Scotland | 1 |
Preston, ON | 1 |
Trelew, CH | 1 |
Pollenza, Marche | 1 |
Mascalucia, Sicilia | 1 |
Lake Oswego, OR | 1 |
San Jose, CA | 1 |
Swindon, England | 1 |
Quito, Provincia de Pichincha | 1 |
Pennsauken, NJ | 1 |
Baltimore, MD | 1 |
Wilmington, DE | 1 |
Suzzara, Lombardia | 1 |
Vida Junction, AL | 1 |
Hayes, England | 1 |
Shenzhen, Guangdong Sheng | 1 |
Phoenix, AZ | 1 |
Allen Park, MI | 1 |
Cancún, ROO | 1 |
Swansboro, NC | 1 |
Mont-Saint-Martin, ACAL | 1 |
Lancing, England | 1 |
Seregno, Lombardia | 1 |
Khenchela, Wilaya de Khenchela | 1 |
Cork, Munster | 1 |
Ho Chi Minh City, Ho Chi Minh City | 1 |
Shijiazhuang, Hebei Sheng | 1 |
Chicago, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
GTA 5 Issues Reports
Latest outage, problems and issue reports in social media:
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DiegoFCB🎗️ (@DiegoFCB1) reported
@RockstarSupport Hello. I have issues whit my account. Can you please tell me if I can change my email address? I don’t have access to the main one and I’d like to change it to a new email and, transfer my profile of Xbox to PS.
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Spade (@SpadeDoesStuff) reported
@RockstarSupport I'm getting the "Error occurred while authenticating with Rockstar Games services" error. I submitted a ticket but it shows "Resolved" immediately after I submitted it.
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Raique (@RaiqueTavares) reported
@Savox_YT @RockstarGames Rockstar did not wanted no more big star in their games after some problems in GTA VC and GTA SA
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RESTR1CTEDEER0R (@darkwolf24899) reported
@RockstarGames Twice in a row it crashed in the same spot, fix your **** @RockstarGames
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Thomas B (@canadiantoejam) reported
Please please please fix the game audio for enhance and expanded for Xbox😭😭 it's unplayable while using headphoness because it's stuck in mono audio. And this is a known issue on your part. IT'S BEEN YEARS @RockstarSupport @RockstarGames
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Axno Krxzy (@AxnoKrxzy) reported
@RockstarGames GTA 5 needs sorting out as there is to many problems
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Hammad Atta (@Hammad6602) reported
@RockstarGames I am having issues while playing game it get stuck and send me toh main page
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Hammad Atta (@Hammad6602) reported
@RockstarSupport i am having issues with my gta 5 online game starts normally but while playing it get stuck and go to main menu of the game ?
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Hotjump (@hotjump183) reported
@dazeeee461234 @RockstarSupport Honestly I think you should detail your complaint directly to Treaztech on !nstagram or whatapp +1 786 223 5563 for immediate assistance… They’re fast at response and have helped me with similar issue lately
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Jarrel (@Jarrel1386027) reported
@dazeeee461234 @RockstarSupport Dm TREAZTECH on Whatsapp +1 786 223 5563 he has a fix for such issue
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Hotjump (@hotjump183) reported
@dazeeee461234 @RockstarSupport If you're facing this issue, try reaching out to Treaztech on !nstagram They resolved mine in no time
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أحمد اسامه (@ahmd_asamh9508) reported
@RockstarGames I have a problem with the Gran game that I downloaded from Steam. I tried to open it from Steam, but it sent me to Rockstar, and Rockstar didn't work. It sent me a message saying "error." I contacted support, but after entering the order information, the page didn't worsolution?
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Your Xbox Name (@YourXboxNa97447) reported
@RockstarSupport hi, i got given a gift card for 3.5 mil in gta 5, and it's been 30 minutes and i still have not had the money pop up in game. fix it now
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ahad (@S3ndH3lp__) reported
@leg0flow3rs @RockstarGames ppl have a problem with everything holy😭😭
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dazeeee (@dazeeee461234) reported
@RockstarSupport @RockstarSupport I still can’t sign in to Rockstar Launcher via Steam. I’ve submitted 3 tickets (#33017996, #33018042, #33018276) and all were auto-closed without a real solution. Please help! The launcher says “Offline mode” or “This account doesn’t exist on this device”.