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GTA 5

GTA 5 Outage Map

The map below depicts the most recent cities worldwide where GTA 5 users have reported problems and outages. If you are having an issue with GTA 5, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

GTA 5 users affected:

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Grand Theft Auto V (GTA 5 or GTA V) is an open world action-adventure video game developed by Rockstar North and published by Rockstar Games. The game was released on 17 September 2013 for the PlayStation 3 and Xbox 360, on 18 November 2014 for the PlayStation 4 and Xbox One, and on 14 April 2015 for Microsoft Windows.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Medinīpur, WB 1
Sinop, MT 1
Carnoules, Provence-Alpes-Côte d'Azur 1
Detroit, MI 1
Southend-on-Sea, England 1
Wevelgem, Flanders 1
Kolhāpur, MH 1
Rājkot, GJ 1
Paris, Île-de-France 3
Saint Paul, MN 1
São Paulo, SP 1
Carpentras, Provence-Alpes-Côte d'Azur 1
Villepinte, Île-de-France 1
Wolfhagen, Hesse 1
A Coruña, Galicia 1
Uberlândia, MG 1
London, England 1
Leipzig, Saxony 2
Palermo, Sicily 2
San Diego, CA 1
Bordeaux, Nouvelle-Aquitaine 1
Bath, England 1
Jay, ME 1
Shiliguri, WB 1
Mount Dora, FL 1
Reading, England 2
Hoddesdon, England 1
Elne, Occitanie 1
Saint-Julien-en-Genevois, Auvergne-Rhône-Alpes 3
Hengelo, ov 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

GTA 5 Issues Reports

Latest outage, problems and issue reports in social media:

  • DughmanNoah
    nowah (@DughmanNoah) reported

    @RockstarSupport I have had to create 5 different tickets over the past 4 hours to try to solve a problem with the launcher. All I want is help and a solution. Please get me in contact with someone that won’t close the ticket admist ongoing conversation. Please and thank you.

  • RealJaeEvans
    Official Jae Evans (@RealJaeEvans) reported

    @RockstarSupport you need to patch GTA definitive edition I can beat the Jizzy B mission because it keeps crashing as you beat the mission I even looked on Reddit and it’s a know glitch for years. With that being said how can you legally release a game that can’t be completed.

  • sessiz_gece13
    KILLER_MEXANIK KILLER_MEXANIK (@sessiz_gece13) reported

    @RockstarSupport Reporting EsraBonitaa, bebieloss, MelodyOfCosmos for malicious mods in GTA Online. They teleport me out of my house/nightclub and crash my game. It's unplayable. Photos attached as evidence. Please investigate.

  • RichardWottrson
    Richard (@RichardWottrson) reported

    @RockstarSupport Your support page is broken, Every time I try to submit a ticket it shows “Submission error”, I’m pretty sure this is not a problem on my end.

  • teerapatdev
    Jimmy (@teerapatdev) reported

    @RockstarSupport I need urgent help. I'm locked out of my account and I cannot play the games I purchased. The support web form keeps giving me an error, so I can't submit a ticket. Please help.

  • Xboxog3
    boubaker | BATTLEAXE (@Xboxog3) reported

    @RockstarSupport I hope you can fix the account registration problem in the computer browser.

  • KyleLawsonud
    Kyle Lawson (@KyleLawsonud) reported

    @kylehardy14kh @PaulCamero30788 @RockstarGames Did you ever get it figured out mines having the same problem

  • srmdeep
    Deepak Sharma (@srmdeep) reported

    @RockstarSupport unable to connect to rockstar, password compromised, password reset is not working. Trying since last 3 days. Pls resolve

  • Grimj87
    Joshua Grim (@Grimj87) reported

    @RockstarSupport this has been the worst excuse of customer support I have ever witnessed. I have opened up at least 7 tickets to resolve a simple issue and none have resolved it. I've had root canals less painful than the incompetence I've witnessed in your so called support.

  • daniloquen03
    D064 (@daniloquen03) reported

    @RockstarSupport @RockstarGames I have been locked out of my Rockstar account for over a month due to a 2FA issue. I cannot access the support site and my ticket #36168821 only receives automated replies. I still have access to my email. Please escalate this to a human agent. Pls

  • Videogamemadne1
    Video game madness 15 (@Videogamemadne1) reported

    @Dave90822263 @GTASeries @RockstarGames I'm not one of those losers just like the piece of **** online community. Those ******* caused Rockstars greed, forced old features in live service trash, cancelled story dlc and is one of the many reasons behind the defective edition.

  • KieranBLK
    Kieran (@KieranBLK) reported

    @RockstarSupport Shocking how a game you buy which resides entirely on your hardware, can effortlessly be crippled due to intentional dependency on a an online service.

  • 92euce
    J.O.H.N. (@92euce) reported

    @RockstarGames please, fix your launcher.

  • Videogamemadne1
    Video game madness 15 (@Videogamemadne1) reported

    @BeskInfinity @RockstarGames 100% agree Gta San Andreas defective edition is still broken unplayable garbage. 3 and Vice City I didn't mind but shows how ******* stupid Rockstar is.

  • TheTrueCinos
    Cinos (@TheTrueCinos) reported

    @RockstarSupport I’ve been trying to create a support ticket and it keeps failing. I know it’s not my connection that’s having issues. I have an open ticket and not a single agent has responded to any of my messages. Please help

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