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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 1
Hilton, NY 1
Jordan, MN 1
Boston, MA 1
Omaha, NE 1
Birmingham, England 1
Schongau, Bavaria 1
Hollywood, FL 1
Bellevue, NE 1
Alpena, MI 1
Palm City, FL 1
Saint-Gildas-de-Rhuys, Brittany 1
Leeds, England 1
Liverpool, England 1
Brackley, England 1
Saalfeld, Thuringia 1
Max Meadows, VA 1
New York City, NY 1
Urbana, OH 1
Oklahoma City, OK 2
Denver, CO 1
Queens, NY 2
Springfield, MO 1
Charlotte, NC 1
Rice, MN 1
Providence, RI 1
Seattle, WA 1
Newnan, GA 1
Waynesville, NC 1
João Pessoa, PB 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • WindDuster
    Brad Winchester (@WindDuster) reported

    @hbomaxhelp Three hours deep into a show to fix it is diabolical.

  • GeorgeMcGaffin
    George McGaffin (@GeorgeMcGaffin) reported

    @hbomaxhelp this stream for @AEW is horrible. Audio issues all night! Are you fixing this?!?

  • TheGr8Babu
    TheGreatBabu (@TheGr8Babu) reported

    Hey @hbomax y’all need to fix your app! At the very least, add a restart option to episodic shows. Spoilers and having to hit rewind is just bad UX!

  • hudclaire
    fer (@hudclaire) reported

    @hbomax get to ******* work

  • Yamikeck
    Kenny Eckley (@Yamikeck) reported

    @hbomaxhelp i want a refund. i bought the aew ppv from your app and almost a hour and a half in it is still not working. I had to go to youtube and pay for it for a second time to be able to watch the ppv.

  • onceugomack
    coach mack (@onceugomack) reported

    @hbomaxhelp audio keeps cutting out on the March madness games. No need to respond just fix it

  • roidrage11
    Tommy (@roidrage11) reported

    @hbomaxhelp @stabbinfresh No help

  • GardenCenobite
    Matt (@GardenCenobite) reported

    I really hope that if they're going to be buying @hbomax which is an app that actually works on smart tvs, that @paramountplus will revamp their app, which is the worst app on the planet. Literally only app we have issues with constantly for no reason.

  • Newt19701
    Newt1970 (@Newt19701) reported

    @PenniPerlm76524 @aaronrift @hbomax 45 minutes of the pre show never aired where I’m at but it was fine and no issues once it came on

  • WestonFollower
    steph (@WestonFollower) reported

    @hbomax if he doesn’t leave these women alone to work… speaking of work bring back samira mohan to clock into season 3🌟

  • RileyDavis_37
    RileyDavis_37 ✨️ || fan account (@RileyDavis_37) reported

    @hbomax FIX THIS RN!!!! 😭 seriously, wtf!? you know how beloved of a character mohan is!! I don't care how you do it but we need her in s3!! 😭 #thepitt

  • VanillaScooper
    ✨VANILLA SC👀PER ✨💮 (@VanillaScooper) reported

    @hbomaxhelp @AEW @hbomax Yeah, you’re welcome for my $40. Show was unwatchable and the fact you responded to my post 5 hours into the issue is insane for 2026.

  • MikeShilling
    Michael Shilling (@MikeShilling) reported

    @TonyKhan Fix the announcer audio feed on @hbomax. Almost non existent.

  • Markfel49566643
    blah blah blah ok nice 👍 (@Markfel49566643) reported

    @sky @hbomax sky login process please

  • BigDaddyWarbux
    Kyle Broflovski (@BigDaddyWarbux) reported

    Help please! Still on a social media blackout because I don’t to be spoiled. I’d appreciate any look from @AEW @hbomax @TonyKhan — I’ve never missed a PPV yet! Very disappointed. The watch party and 100$ in pizza and wings was a waste 🙁

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