HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Fort Worth, TX | 2 |
| Dallas, TX | 2 |
| Toledo, OH | 2 |
| Philadelphia, PA | 2 |
| Los Angeles, CA | 2 |
| Fort Myers, FL | 2 |
| St. Louis, MO | 2 |
| Santa Catarina, NLE | 1 |
| García, NLE | 1 |
| Brie-Comte-Robert, Île-de-France | 1 |
| Torrijos, Castilla-La Mancha | 1 |
| Bron, Auvergne-Rhône-Alpes | 1 |
| Quinns Rocks, WA | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Chelles, Île-de-France | 1 |
| Columbus, OH | 1 |
| Villeurbanne, Auvergne-Rhône-Alpes | 1 |
| Tours, Centre-Val de Loire | 1 |
| Limoges, Nouvelle-Aquitaine | 1 |
| Clinton Township, MI | 1 |
| Couvains, Normandie | 1 |
| Brno, Jihomoravský kraj | 1 |
| Dunkerque, Hauts-de-France | 1 |
| Westerville, OH | 1 |
| Béthune, Hauts-de-France | 1 |
| Denton, TX | 1 |
| Richmond, VA | 1 |
| Danville, CA | 1 |
| Sherbrooke, QC | 1 |
| Salem, WI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Vince Rice
(@vr8ce) reported
@danieldehart @AppleTV @hbomax They ditched the official Apple player API and wrote their own (terrible, apparently) player in the latest version. You’re not alone in your displeasure.
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CashSmart
(@CashSmartLLC) reported
It’s spookier than I thought it would be. This is a good theater quality horror movie. #TheConjuringTheDevilMadeMeDoIt @hbomax
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Katrina Schreiber
(@katschre) reported
@hbo @hbomax I do not recommend. I have given too much of my kind demeanor to literally the most ridiculously absurd poor service. I puked in my heart to type their name except that they were the worst.
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Michael Enerva
(@michaelenerva) reported
@hbomax why is your app on ps4 the most terrible, slow, crashy experience ever?
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Jose eduardo
(@josesilverfish1) reported
@HBOMaxHelp anyone else having issues streaming Harry Potter through ROKU on hbomax?
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Tanis Justice
(@tanisjustice) reported
Does @VancityReynolds pay @hbomax to keep showing Grewn Lantern? I mean, he has to, right? The only redeeming quality about that movie is @blakelively Oh… wait… I get it now. #BlakeLively #RyanReynoldsSucks
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Tim
(@DarthTJ) reported
@HBOMaxHelp Many movies won't start, you press play and it either crashes app or screen reloads. Some times play button is replaced by "SIGN IN". New Conjuring has this happen every time, other movies some times. I can play from website.
-
Armando Testani
(@juventuz) reported
Hey @hbomax fix your app on AppleTV, your latest update broke it all to hell. It’s the worst version you’ve released yet.
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𝙳𝚞𝚘 𝙼𝚊𝚡𝚠𝚎𝚕𝚕
(@DuoMaxwell003) reported
@HBOMaxHelp I keep getting service code errors. Has been happening off and on the last couple days. A movie will play 10-15 minutes and then errors. Has happened with multiple movies/shows.
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JennDavey
(@JennDavey) reported
@HBOMaxHelp Your app through Xfinity doesn't work either
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Ryan Helin
(@SkinnyGolfGuy) reported
@hbomax every week there is a new problem with the Apple TV app!!! Now we can’t fast forward or rewind! Last week videos wouldn’t even load. It’s unusable! 🤯😡
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Lucien J Wolf
(@rjoanlopez) reported
@hbomax HBO Max is more expensive than Netflix, however Netflix is much better. I had a membership for one month and the movies freezing all of the time. My internet is the high quality from Xfinity. I canceled. Fix that and I could return.
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Jade 💗
(@jadecarsonxo) reported
HBO Max got the WORST interface ever. It’s so laggy, slow, and hard to maneuver. I can tell this was rushed and it’s been a year @hbomax
-
Adam E 🍍
(@GhostBustTacos) reported
@TheConjuring @hbomax This wasn't even close to the actual case. Please people don't be this naive. Just for entertainment value this was the worst one of the conjuring films.
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Erika
(@erikasdfghj) reported
@HBOMaxHelp besties why did you ruin your apple tv app???? almost unusable now. can't rewind or fast forward 15 seconds anymore and I keep having to restart the app when I try to rewind and it keeps going without stopping. turning subtitles on or off is such a pain.