HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Seattle, WA | 3 |
| Albuquerque, NM | 2 |
| Chicago, IL | 2 |
| Lisbon, Distrito de Lisboa | 2 |
| Dallas, TX | 2 |
| Oklahoma City, OK | 2 |
| Audubon, IA | 1 |
| Mar del Plata, BA | 1 |
| São Paulo, SP | 1 |
| Madrid, Comunidad de Madrid | 1 |
| Bethany, OK | 1 |
| North Highlands, CA | 1 |
| Magnolia, TX | 1 |
| Charlotte, NC | 1 |
| Edgewater, MD | 1 |
| Montevideo, Departamento de Montevideo | 1 |
| Walnut Creek, CA | 1 |
| Roselle Park, NJ | 1 |
| Cedarville, OH | 1 |
| Centreville, VA | 1 |
| Providence, RI | 1 |
| Orlando, FL | 1 |
| Cambridge, MA | 1 |
| New Ipswich, NH | 1 |
| Lyons, OR | 1 |
| Los Angeles, CA | 1 |
| El Cajon, CA | 1 |
| Placentia, CA | 1 |
| Waterbury, CT | 1 |
| Mashpee, MA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Matt
(@SteelerVol4Life) reported
I hate dealing with customer serivce especially ones that offer no help whatsoever like @HBO @StreamOnMax @hbomaxhelp
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Gamerz Üniversally Ünited
(@manylandu) reported
@JohnCena @hbomax @DCpeacemaker Put it on Netflix or Hulu... NOT GONNA keep subscribing to a Million stream services!!! ALL YOU COMPANIES SVCK. If its not on the 2 stream services then nope! And HBO should be included in reg Hulu package for free.... Work out a deal with Hulu to offer HBO free through Hulu
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mike gutkowski
(@MikeGutkowski) reported
@hbomaxhelp if you don’t get ride of this QR code sign in crap that takes forever to deal with Iam done with you’re service!
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✨
(@thegr8estsnail) reported
@HBO @hbomaxhelp your app is the worst like how does it just not load? I swear anytime I try to load your app on my tablet it just spins and never loads - particularly at night only. No I have internet issues and yes it’s updated.
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AJ Muffinstuffer
(@onlystuffilike) reported
@saddymayo @hbomaxhelp what can you do to make the app work correctly?
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Felon.Musk
(@GlitchThe64834) reported
@hbomax @HBO I’m having the toughest time trying to cancel my subscription ..why did hbo make it so difficult to cancel ?..need help , I will be posting about how hard you guys made this experience everyday ..been a life long hbo subscriber , this might be the last time I ever buy anything
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douglas
(@kimothychee) reported
@hbomax There used to be a bunch of language options for Sinners on HBO Max, including Chinese subtitles. Now I'm only seeing English and Spanish. fix this please?
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👨🏼🚀 ☻
(@6ixzag) reported
@hbomaxhelp check your dms! Help me out with my case! Case number: 19439369
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Cheryl Lauer
(@CherylLauer) reported
@hbomax Cannot understand why you would immediately cancel an enjoyable show like Duster. The quality of HBO/Max programming has gone downhill steadily in the last 5 years. I'm sorry it wasn't DC comics or realty crap you seem to focus on these days. HBO used to be top-notch.
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Joe Biggs
(@RealRamboBiggs) reported
Does anyone have issues with their @hbomax app always shutting down? @hbomaxhelp
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n🎱 di💤el
(@n8dizz3l) reported
@hbomaxhelp why is it only your app lags and buffers constantly? Netflix, Disney, peacock Amazon etc all work just fine. HBO is the only one.
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Steven Kingan
(@hardjerkinsteve) reported
@RFKracing Hope Cinnamon Toast Chris wins just because of the Sponcer. I can't watch it live though because @hbomax wants more money even though I ALREADY PAY FOR HBO MAX. If this was @PrimeVideo I would have this issue because they are not GREEDY
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Netflix and Will
(@teflon_will) reported
@hbomax fix your ****
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CarryOutFucking
(@CarryOutFucking) reported
@hbomax why do the subtitles on season 2 Gomorrah only work intermittently on a TCL TV? The English dub is so bad, but the show is so good. So sad!
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SillyE^2
(@K3nzzzie) reported
@hbomax got the worst streaming service in the world, stay glitching
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