HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
Washington, D.C., DC 2
Berlin, Land Berlin 2
Queens, NY 2
Atlanta, GA 2
Mexico City, CDMX 2
Prospect, KY 1
Carlisle, PA 1
Irving, TX 1
Painesville, OH 1
Stuart, FL 1
Rowlett, TX 1
Aurora, CO 1
Écully, Auvergne-Rhône-Alpes 1
El Pueblito, QUE 1
El Paso, TX 1
Lexington, NC 1
Philadelphia, PA 1
Groß-Umstadt, Hessen 1
Hamburg, HH 1
Pittsburgh, PA 1
Rochester, MN 1
Guayaquil, Provincia del Guayas 1
Abtsgmünd, Baden-Württemberg Region 1
Utrecht, ut 1
Firminy, Auvergne-Rhône-Alpes 1
Columbia, MD 1
Vancouver, BC 1
Genoa, OH 1
Hickory, NC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • scottbarto Barto (@scottbarto) reported

    @hbomax should be absolutely ashamed for putting out a documentary that included the viewpoint of a disgusting parasite like #PerezHilton…if you’re lucky your app will crash when you go to watch #WhatHappenedBrittanyMurphy so you don’t have to see the awful disservice done

  • tammy_grace2373 Lana's Little Regal (@tammy_grace2373) reported

    @hbomax I cannot get any of my Devices to bring connect?🤷🏼‍♀to @hbomax Is anyone else having this problem? In Nashville,TN

  • JuanSoBased Juan (@JuanSoBased) reported

    I’m just tryna watch season 3 #Succession but @hbomax wants to play games and not work

  • rocohen_ Robert 🧸 (@rocohen_) reported

    @succession @hbomax I enjoy the show as a guilty pleasure but in truth it’s not so good or accurate regarding business and law. E.g., the *** must select a new CEO. A GC would NEVER call The White House. The family members who work for RW do nothing. And last night’s show? was just awful.

  • LambLikeMaryHad Charmed One (@LambLikeMaryHad) reported

    @Quiero__Dormir @HBO @hbomax They said had she been treated she would have lived. I blame her husband and her her own mother saw she needed help and did nothing like a fool

  • sheilavale Sheila Valentine (@sheilavale) reported

    I'm trying to cancel my @hbomax it's been 2 weeks. The website shows error message 😠 Funny, no error messages to sign up, just to cancel it...

  • titans4L_ kristianfultonisgood (@titans4L_) reported

    @BleacherReport @DeMar_DeRozan @hbomax well that real possibility didn't work #BullsNation

  • san_andres25 K Rock (@san_andres25) reported

    Wow @att you took away my @hbomax and you funded OAN, you better fix one of these right now

  • Desto__Hendrix Dësto Hendrìx // Chan Marshall fan acct (@Desto__Hendrix) reported

    @BleacherReport @DeMar_DeRozan @hbomax I hope the Lakers got Lebron some help gosh I was pretty worried about them

  • Muddertrucker74 Bubba smith (@Muddertrucker74) reported

    @HBOMaxHelp HBO Max is one of the worst streaming service I have ever had!. Get your **** together!!!

  • thenicolemoore Nicole Moore (@thenicolemoore) reported

    Y’all is @hbomax down?? I have not been able to get it to work on my tv in 2 days!

  • MIRACLECHARLIE Charlie Smith SRST (@MIRACLECHARLIE) reported

    @PJMilam1 I couldn't access SUCCESSION 3.1 on HBO-MAX @HBOMaxHelp until 9:05. I QUITE LITERALLY bought the HBO-MAX app so I could text watch SUCCESSION live with friends. WHAT'S THE PROBLEM HBO-MAX? Unacceptable.

  • TenyearoldTom Ten year old Tom (@TenyearoldTom) reported

    @HeyokaEmpath01 Watch some Ten year old Tom on @hbomax .. it’ll help!!

  • FarrFetchedd Calamity Shaka✨ (@FarrFetchedd) reported from City of Saint Paul, Minnesota

    .@andreasavage Crossing my fingers, toes, and eyebrows that there’s a minor glitch with @hbomax but I haven’t seen I’m Sorry on the platform the past few days. 😭 It’s not gone forever, is it??

  • TheeKingOhg Jeremie Farrell (@TheeKingOhg) reported

    @HBOMaxHelp Subtitles keep turning back on after turning them off, while watching shows on AppleTV. Y’all working on a fix for that?

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