HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Philadelphia, PA | 2 |
| Los Angeles, CA | 2 |
| Fort Myers, FL | 2 |
| St. Louis, MO | 2 |
| Paris, Île-de-France | 2 |
| Denton, TX | 1 |
| Richmond, VA | 1 |
| Danville, CA | 1 |
| Sherbrooke, QC | 1 |
| Salem, WI | 1 |
| Allentown, NJ | 1 |
| Solidaridad, ROO | 1 |
| Macungie, PA | 1 |
| Jiutepec, MOR | 1 |
| Madrid, Comunidad de Madrid | 1 |
| East Lansing, MI | 1 |
| Bangkok, Bangkok | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Ciudad Nezahualcoyotl, MEX | 1 |
| Urbandale, IA | 1 |
| Verona, WI | 1 |
| Salt Lake City, UT | 1 |
| Irvington, NJ | 1 |
| Hudson, OH | 1 |
| Denver, CO | 1 |
| Lima, Provincia de Lima | 1 |
| Boise, ID | 1 |
| Milwaukee, WI | 1 |
| Saint Paul, MN | 1 |
| Detroit, MI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Archibald 🇬🇧🇿🇦
(@PArchie83) reported
That might have drummed up just wasted all that money and work I feel for the cast and crew, will there be anything on @hbomax worth watching by the time it comes to the UK it's not looking good.
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collin
(@ivebeencollin) reported
@HBOMaxHelp Had this issue for a week now and saw you respond to someone on Reddit with the same issue too, but it does t seem like anything has changed. I’m the only one on my account happens to and just on my iPad
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Sabs 💙
(@krungtap) reported
@hbomax I need some assistance with my account but your help page is unedifying. Please can you send me a DM so I can raise an issue? Many thanks.
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Jay
(@SoHeyImJay) reported
@HBOMaxHelp I just hit the 7 day mark waiting for an issue to get resolved. 3 days since I've even gotten a response. I've been told twice its been bumped in priority. I've explained the issue & sent the same pictures of the issue over 3 times now.
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Sam Spencer
(@packerfansam91) reported
Day 5 of the recent @HBO slate of programming (again): Among other problems that came with the final season, it's worth noting again on Samwell's hypocritical behavior. @GameOfThrones @hbomax
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taya
(@gwsfades) reported
@BaileeMadison @PLLonMax @hbomax yes pleaseee! help me stay awake
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Gerard 🍁🦅
(@gstone5044) reported
@HBOMaxHelp trying to watch a movie. Have audio, no picture. Rebooted my device and it didn’t fix the problem. All other apps are working.
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Chelsey
(@itsmechelseynbd) reported
@hbomax Videos are freezing during the opening HBO Presentation screen. Fix this, please!
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Michael Vazquez
(@MichaelV11391) reported
@FitzAusTex @HBOMaxHelp Yeah, I was having this issue dating back last week but it went away for a bit until it came back just now for me. I really hope HBO Max resolves this mess.
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Dank Farrik
(@Arnoud76) reported
@davidscottjaffe @hbomax Don't know what happened here but i work in hospitality and I've called a woman "mister" by mistake. I don't care what you look like or how you dress but don't get angry at me if you look like a dude and I make a mistake.
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Famine4H
(@Famine4H) reported
@DCpennyworth @hbomax Bruce better be born. Now we got a child that never existed in the comics. Come on guys, love the show, but must fix.
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Gerard 🍁🦅
(@gstone5044) reported
@HBOMaxHelp Using an Amazon fire stick. Watching “The secrets of Dumbledore.” Have audio, no picture. I’m able to watch everything else with no problem on HBOMax.
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Amy G
(@CockamamieAmyy) reported
I’m so happy I pay the most for @hbomax and yet it’s the one platform that I can’t even use half the time. I mean, unless I want to watch it on my phone. It’s 2022, why tf is this an issue?! 🙄 Also make ur sh¡t cheaper if it hardly works.
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Thomas Eric
(@Big_Ez29) reported
Anyone else having problems with @hbomax ever since @wbd bought them? Not only are they already impacting the programming, they are messing with the app’s functionality as well.
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hrdlckwmn
(@hrdlckwmn) reported
@hbomax @billmaher Sir, at one point I respected you until you decided with this segment to demean a biological, genetic issue. There is more to a disease than just a behavior. A type 1 diabetic is not to blame for their disease, so why am I to be blamed for my genetics? (1/?)
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