HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 2
Mexico City, CDMX 2
Riverside, CA 2
San Jose, CA 2
Portland, OR 2
Paris, Île-de-France 2
Guayaquil, Provincia del Guayas 1
Abtsgmünd, Baden-Württemberg Region 1
Utrecht, ut 1
Firminy, Auvergne-Rhône-Alpes 1
Queens, NY 1
Columbia, MD 1
Vancouver, BC 1
Genoa, OH 1
Washington, D.C., DC 1
Hickory, NC 1
Lagoa da Prata, MG 1
Bridgeport, CT 1
Perry, GA 1
Berlin, Land Berlin 1
Brandenburg an der Havel, Brandenburg 1
Sacramento, CA 1
Renton, WA 1
Santa Maria, CA 1
Newark, DE 1
Mount Pleasant, SC 1
Montechiarugolo, Emilia-Romagna 1
Holly Ridge, NC 1
Racine, WI 1
St. Martin, Niederösterreich 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • RDonID ID Reasonable Doubt (@RDonID) reported

    @HBOMaxHelp Having trouble logging into my @hbomax on @amazonfiretv. Every time I put in the activation code, it says to call customer service. I had trouble hearing the call. Is there anyone that can help me in chat?

  • EvelynMaryW Evelyn M. (@EvelynMaryW) reported

    @newarkmovie could not find @hbomax last night...help!

  • OrbGazer 🔮rb Gazer: Voyager (@OrbGazer) reported

    @yungspam_1 @Forrest_Piano @hbomax Worst in terms of UI

  • Shygreen_1 Shy green (@Shygreen_1) reported

    @hbomax HBO MAX is not playing anything on PS4. Is anyone else having this problem on PS4?

  • lysolsocialist xanax poptart (@lysolsocialist) reported

    .@hbomax FIX YOURSELF some of us have to stay at home all weekend bc we have a concussion

  • georgeair_ George (@georgeair_) reported

    @hbomax probably has the worst interface I have ever used. It’s slow overall and unappealing.

  • PromisedBat Geralt (@PromisedBat) reported

    @TheWatcher2187 @hbomax There’s no agenda in the show. It has some reality which you obviously want to avoid but that’s your issue and you need to come in terms with it.

  • VanessaFabelo Vanessa Fabelo (@VanessaFabelo) reported

    @HBOMaxHelp Help! Why can’t I play movies? Series and shows work but not movies. It just shows that it’s still loading and nothing happens.

  • RealAlexRuiz Ruiz (@RealAlexRuiz) reported

    @HBOMaxHelp Already did that. Signed out, signed back in. Always an issue

  • DrSykeFrontier Skye Fortier (@DrSykeFrontier) reported

    If you are a science fiction fan (i.e. nerd), then you should definitely check out #Dune @dunemovie Of course, go watch it in the theater. If anything it is visually stunning, and seeing it for the first time on @hbomax is just a terrible idea.

  • lyndzz20 Lyndz (@lyndzz20) reported

    Is anyone else having trouble playing @hbomax on their Mac? I’ve been trying for days. @HBOMaxHelp

  • R_Slater Rich Slater (@R_Slater) reported

    yo @hbomax what the hell is going on with this "having trouble playing this title" nonsense??

  • Alexis_Arcade Alexis Arcade (@Alexis_Arcade) reported

    @hbomax Why your Samsung tv app always be sucking? Can’t make it through a whole movie without it stopping to buffer. Before you blame my ****** internet, everything else works perfectly fine and has with no issues prior to and now during having HBOMax.

  • Happyt0e George Weising (@Happyt0e) reported

    @hbomax please fix the audio issues with Babylon5 s2e1…thanks!

  • tenpoundwiener Wiener Trades (@tenpoundwiener) reported

    @hbomax @HBOMaxHelp This giant 1/2 inch border on my phone makes it too tiny to watch 🙄 y’all need to fix your full screen/zoom

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