HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 2 |
| Washington, D.C., DC | 2 |
| Berlin, Land Berlin | 2 |
| Queens, NY | 2 |
| Atlanta, GA | 2 |
| Mexico City, CDMX | 2 |
| Painesville, OH | 1 |
| Stuart, FL | 1 |
| Rowlett, TX | 1 |
| Aurora, CO | 1 |
| Écully, Auvergne-Rhône-Alpes | 1 |
| El Pueblito, QUE | 1 |
| El Paso, TX | 1 |
| Lexington, NC | 1 |
| Philadelphia, PA | 1 |
| Groß-Umstadt, Hessen | 1 |
| Hamburg, HH | 1 |
| Pittsburgh, PA | 1 |
| Rochester, MN | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Abtsgmünd, Baden-Württemberg Region | 1 |
| Utrecht, ut | 1 |
| Firminy, Auvergne-Rhône-Alpes | 1 |
| Columbia, MD | 1 |
| Vancouver, BC | 1 |
| Genoa, OH | 1 |
| Hickory, NC | 1 |
| Lagoa da Prata, MG | 1 |
| Bridgeport, CT | 1 |
| Perry, GA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Mase
(@traplordmason) reported
@HBOMaxHelp @LilMeatWab Respectfully fix the UI it’s designed like I’m being punished for using it.
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wabert
(@LilMeatWab) reported
Fix your app or I'll come over there and fix it for you @hbomax
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grand theft auto kho city
(@m7albae) reported
@HBOMaxHelp hire me to fix the app
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Randawg17
(@RandyFlowers17) reported
@NFLFilms @dak @hbomax I am a huge Cowboy fan and have to say that Hard Knocks is terrible this year! Almost unwatchable. Soooo boring!
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Janice Usery
(@UseryJanice) reported
@hbomax I love the app however I have to turn the volume up 100% vs 25-50% max on the other 7 movie apps I use. Is there some way you can fix this? If anyone agrees please retweet so they will fix the problem. Thanks in advance. @H_Combs your retweet would help alot.
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Texas Cajun
(@TexasCajun6) reported
@hbomax - Seriously, guys…your @Roku app is the glitchiest, most unstable POS around. When are you going ever going to fix these issues? cc @RokuSupport
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Gizelle Lacks Bryant
(@AudacityofYoyo) reported
@smileymarkell @hbomax 2-3. Too damn much work
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Masked Daze
(@KCRocks3000) reported
@JulieZebrak @hbomax A terrible waste of time. Literally a show with out a purpose.
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BROKE PPL SHOULD NEVER LAUGH !!
(@sadgirlsclurb) reported
Every time I try to watch black content on your app, it doesn’t work. Wtf is up. @hbomax
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Unfriendly FAT Hottie
(@PrinceEmjayE) reported
from
Panthersville, Georgia
@hbomax has the worst UI I think I have ever experienced. You're lost unless you know exactly what you're looking for.
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#🆃🆈🅻🅴🆁_🆃™ 🌍
(@tylerthomma) reported
from
San Angelo, Texas
@hbomax the conversion on the #LarrySandersShow is horrible!!! Please fix!!!
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❤︎Aシ
(@MamiALuv) reported
@CarlosLivewire @hbomax Damn yeah I been having this problem for 3 days now and it’s weird that it’s doing that cause it never did before. They need to fix this issue cause I want to watch my shows on there with no interruptions 😑
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𝔍𝔲𝔰10
(@zoomity_) reported
@hbomax FOR **** SAKES FIX YOUR APP
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Kanye West
(@joeofdahook) reported
@HBOMaxHelp fix the ps4 app
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MK
(@smileymarkell) reported
@AudacityofYoyo @hbomax About many times does this happen. Mines restarts three times before I can get it to work right. 🙄
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