HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Portland, OR 4
Austin, TX 3
Streamwood, IL 2
Madrid, Comunidad de Madrid 2
Colorado Springs, CO 2
Valencia, Comunitat Valenciana 2
Grand Rapids, MI 2
Göteborg, Västra Götalands län 2
Chicago, IL 2
Westminster, MA 2
Sydney, NSW 1
Teziutlan, PUE 1
Tallahassee, FL 1
Wayland, MA 1
Orléans, Centre-Val de Loire 1
La Mesa, CA 1
Columbus, OH 1
Cedar Creek, TX 1
Pensacola, FL 1
Pereira, Departamento de Risaralda 1
Naha, Okinawa 1
Lebanon, NJ 1
Santa Clara, CA 1
Olympia, WA 1
Inwood, WV 1
Sandy, UT 1
Scottsdale, AZ 1
Svenljunga, Västra Götalands län 1
Stuart, FL 1
Parkville, MD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • shelbsmariel Shelby Leisinger (@shelbsmariel) reported

    House of the Dragon keeps making HBO max crash but other programs are playing fine…what gives? @hbomax

  • 77overit77 hh (@77overit77) reported

    all @HBO @hbomax is saying about #HouseoftheDragon is to restart your app. bruh fix the crashing tf

  • cndura sindhura gade (@cndura) reported

    @HBOMaxHelp The app crashes, works after reinstalling and creating a new profile. But there is no audio if we select English Original. All other languages work

  • king_curry3 Captain Hook (@king_curry3) reported

    Fix up @hbomax

  • DigitalWidget Joe Cain (@DigitalWidget) reported

    @hbomax I can’t even login to my account and I’m one of your early yearly paying/no ads subscribers. WTF

  • keep_moving keepmoving (@keep_moving) reported

    @HBOMaxHelp But it’s not. Crash after crash. 😝

  • pnmreddy Arjun Reddy P (@pnmreddy) reported

    @NattyBrarian @HouseofDragon @hbomax Why should I create a new profile, HBO should have given instructions with payment receipt, these are the issues you get, create new profile before 9 pm Sunday to watch House of Dragons. Now half the world watched you are giving now instructions what to do, this is unfair.

  • TheWhiteDahlia_ TheWhiteDahlia (@TheWhiteDahlia_) reported

    @Ousean_MrChillo @HouseofDragon @hbomax It was rushed, the dialogue was awful and storylines that were built up for seasons were abruptly ended in an amazingly unsatisfactory way.. so no, the internet didn’t “tell me” it was awful. It was awful.

  • K_Tambo KT (@K_Tambo) reported

    @HBOMaxHelp Fire stick. Moved to Xbox though and it’s working. Must be a fire stick issue.

  • TGville2285 Tanisha Granville (@TGville2285) reported

    @HBOMaxHelp Still not working on firestick. We've Uninstalled, reinstall, and restarted it and it still crashes after the intro

  • cargalnyc Life is short/long (@cargalnyc) reported

    @HouseofDragon @hbomax Trying to watch on HBOMAX and it won't start. HELP

  • daryst1 doeh (@daryst1) reported

    @HouseofDragon @hbomax i can’t connect. getting a retry later response. everything else is fine. servers overwhelmed?

  • TaylorNedrow Taylor (@TaylorNedrow) reported

    @SarahMcNamara0 @G_F_SANDERS @hbomax Didn’t work.

  • LETHALWEAPONMV Mark V (@LETHALWEAPONMV) reported from Houston, Texas

    I don’t have @hbomax login anymore 😕

  • natdiaries cersei lannister pr manager (@natdiaries) reported

    @HBOMaxHelp my hbo crashed plz help me

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