HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

Less
More

hbo-max Hero Image

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Buffalo, NY 2
Saint Paul, MN 2
Richmond, VA 2
Fort Worth, TX 2
Dallas, TX 2
Toledo, OH 2
Philadelphia, PA 2
Los Angeles, CA 2
Fort Myers, FL 2
St. Louis, MO 2
Zapopan, JAL 1
Woodland, CA 1
Orlando, FL 1
Seattle, WA 1
Chambersburg, PA 1
Bel Air, MD 1
Chamois, MO 1
Oak Harbor, WA 1
Bangor, ME 1
Reynosa, TAM 1
Santa Catarina, NLE 1
García, NLE 1
Brie-Comte-Robert, Île-de-France 1
Torrijos, Castilla-La Mancha 1
Bron, Auvergne-Rhône-Alpes 1
Quinns Rocks, WA 1
Lyon, Auvergne-Rhône-Alpes 1
Chelles, Île-de-France 1
Columbus, OH 1
Villeurbanne, Auvergne-Rhône-Alpes 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • Cheese_Ho12 Cheese! (@Cheese_Ho12) reported

    @ABreadThief @hbomax I found the same issue, the hot fix I used was the closed captions are correct, so I watched it without sound. Annoying, but it worked.

  • rpenajr89 Junior (@rpenajr89) reported

    @HBOMaxHelp please fix Justice League Animated series! Season 1 episode 1 is really off! When they talk it’s like behind

  • cultofklsy Kelsey C**** (@cultofklsy) reported

    @kendrawcandraw @chrisfluming Heeeey @hbomax I’m trying to enjoy this giant Whole Foods cookie and watch Justice League the animated series, as any 29 year old woman would do, and the audio is way out of sync?? Help?

  • djariya Don Jariyasunant (@djariya) reported from La Palma, California

    Hey @HBOMaxHelp I noticed a bug on your @Roku app. If you watch an alternate cut of a movie say Saw III, it will not keep your place in the movie should you have to stop. The original version will keep your place. Any way to fix this?

  • theingyneer TheIngyneer (@theingyneer) reported

    @hbomax Not working on HBO Max app on Fire TV 4K Stick with Samsung TV. Audio works but video is just a black screen.

  • TealGolemGaming Teal Golem- Gaming Anime Reviews, Games, and More (@TealGolemGaming) reported

    @qeauxduis @Jackalope78 @hbomax I mean I was just saying that to me the quality isn’t very, shall we say, poggers. I’m not telling you or anyone else to follow my opinion I’m just stating what I think

  • ZackDavisson Zack Davisson (@ZackDavisson) reported

    @nomtomnom @hbomax I'm sure there was all sorts of reasons why, but ultimately all that matters is the finished product. Which is just.... awful.

  • craybuds creighton (@craybuds) reported

    @BbgGhosty @bird_creations @hbomax A 2d version of the same movie? I don't think so... I know Miyazaki is working on his own 2d movie called "How do you Live?" which should be out in a few years, but doing the same movie twice in 2 animation styles sounds like a lot of work for no payoff...

  • SofiaLaineCali Sofia Laine (@SofiaLaineCali) reported

    @hbomax Why is it so hard to have access to all tv’s? Why am I paying to still watch on my laptop and phone??#worst #wtf @LGUS

  • fiftymaker Fiftymaker (@fiftymaker) reported

    @HBODocs @hbomax That is some of the worst art I have ever seen.

  • Santiagchimiami Santiago Martinez (@Santiagchimiami) reported

    @hbomax Awful writing. Predictable and simplistic. I can't believe HBO is dropping their standards so low. Not good for the brand

  • armbro19 Armbro19 (@armbro19) reported

    @HBOMaxHelp Did everything you requested and watched another episode with no issues at all!! Not even the little hiccups that happen during every movie and show. Thanks a bunch.

  • thezachrifice Zach says 🖕cops (@thezachrifice) reported

    @hbomax I personally like the 2D style better, but I understand wanting to move o 3D like everyone else. It’s a shame that this seems a bit under-polished. I expect with a bit more work and stylizing they could make it feel more ghibli, but I don’t think anything will ever outshine 2D.

  • ToddCMatthy Todd Matthy (@ToddCMatthy) reported

    @ZackDavisson @hbomax They weren't terrible films, but it's one of those cases where less is more. 3 3-hour movies for ONE book? I can't see how that would work.

  • MatvaiCross Matvai (@MatvaiCross) reported

    @hbomax I fear for the worst. They broke a sacred vow from Ghibli himself.

Map Check Current Status