HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

Less
More

hbo-max Hero Image

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Fort Worth, TX 2
Dallas, TX 2
Toledo, OH 2
Philadelphia, PA 2
Los Angeles, CA 2
Fort Myers, FL 2
St. Louis, MO 2
Oak Harbor, WA 1
Bangor, ME 1
Reynosa, TAM 1
Santa Catarina, NLE 1
García, NLE 1
Brie-Comte-Robert, Île-de-France 1
Torrijos, Castilla-La Mancha 1
Bron, Auvergne-Rhône-Alpes 1
Quinns Rocks, WA 1
Lyon, Auvergne-Rhône-Alpes 1
Chelles, Île-de-France 1
Columbus, OH 1
Villeurbanne, Auvergne-Rhône-Alpes 1
Tours, Centre-Val de Loire 1
Limoges, Nouvelle-Aquitaine 1
Clinton Township, MI 1
Couvains, Normandie 1
Brno, Jihomoravský kraj 1
Dunkerque, Hauts-de-France 1
Westerville, OH 1
Béthune, Hauts-de-France 1
Denton, TX 1
Richmond, VA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • LJReegs Mary Alice Schwarrrrrrz (@LJReegs) reported

    @HBOMaxHelp @priamonique “...MAY be experiencing issues??! We’re not hallucinating, @hbomax. Sheesh.

  • KPStephan Mr. Stephan (@KPStephan) reported

    @hbomax How dare you?! After this Mare finale fiasco, I would my subscription if I wasn't borrowing my friends login. You just think about that for next time.

  • castlegec gcastillo (@castlegec) reported

    @HBOMaxHelp What’s the problem. Doesn’t seem to be a problem when you have to collect fees. Please figure this out. What’s the expected time for the fix.

  • Alfy0013 Tara (@Alfy0013) reported

    @hbomax Still not working 😕 😒

  • NY_Forever23 RyanFromNY (@NY_Forever23) reported

    @purewitz @HBOMaxHelp I checked the outage map earlier and it looked like the entire east coast as well as the Chicago area

  • CaroleRadziwill Carole Radziwill (@CaroleRadziwill) reported

    @hbomax HELP.

  • Tish573 Tish57 (@Tish573) reported

    @HBOMaxHelp getting error after I’ve signed onto app after clicking onto watch Mare of Easttown it’s saying Unknown problem occurred to please contact TV provider

  • agaziemacka agnieszka ziemacka (@agaziemacka) reported

    @HBOMaxHelp we need our money back! Your service not working! Why we pay?

  • illinoisblue Illy (@illinoisblue) reported

    You literally have one job @hbomax one job. Fix your ****.

  • KPStephan Mr. Stephan (@KPStephan) reported

    @hbomax How dare you?! After this Mare finale fiasco, I would cancel my subscription in an instant if I wasn't borrowing my friend's login. You just think that for next time.

  • mattheIbig Matt (@mattheIbig) reported

    No one has cared about Kate Winslet since 1997. Fix yourself @hbomax and let me watch The Leftovers.

  • MrsJaimeTessier Jaime Tessier (@MrsJaimeTessier) reported

    @HBOMaxHelp @priamonique This is the second time this week! What is your issue? Why are you charging $15/month for a service that fails multiple times a week?

  • SwishTweets Swish (@SwishTweets) reported

    @HBOMaxHelp No problem! Feel free to issue my refund directly to the credit card you have on file

  • LawrenceCelani Lawrence Celani, Ph.D. (candidate) (@LawrenceCelani) reported

    This confirms that @hbomax is by far the worst streaming app.

  • rodgrn Roderic Green Sr. (@rodgrn) reported from Commerce, Michigan

    I guess @HBOMAX doesn't want me to watch #MareOfEasttown tonight. Must be a server load issue.

Map Check Current Status