HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Queens, NY | 3 |
| Oklahoma City, OK | 2 |
| Hamburg, HH | 2 |
| Washington, D.C., DC | 2 |
| Berlin, Land Berlin | 2 |
| Atlanta, GA | 2 |
| Saalfeld, Thuringia | 1 |
| Max Meadows, VA | 1 |
| New York City, NY | 1 |
| Urbana, OH | 1 |
| Denver, CO | 1 |
| Springfield, MO | 1 |
| Charlotte, NC | 1 |
| Rice, MN | 1 |
| Providence, RI | 1 |
| Seattle, WA | 1 |
| Newnan, GA | 1 |
| Waynesville, NC | 1 |
| João Pessoa, PB | 1 |
| Porto Alegre, RS | 1 |
| Corning, NY | 1 |
| Cleveland, OH | 1 |
| Los Angeles, CA | 1 |
| Eau Claire, WI | 1 |
| Lexington, KY | 1 |
| Bellmore, NY | 1 |
| Rocky River, OH | 1 |
| Indianapolis, IN | 1 |
| Lafayette, IN | 1 |
| Prospect, KY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Luke Colledge
(@LukeColledge) reported
@HBOMaxHelp @opadunn1 Please be aware that this is still an ongoing issue. Many of us are unable to chromecast certain shows such as Last Week Tonight. This isn’t user error - just started happening a week or two ago. You will continue to see complaints of 905 error codes until you can investigate.
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The Devil 😈
(@TheDevilDiavolo) reported
@HBOMaxHelp I’m on a ROKU. I do have U-verse but watch thru the ROKU. This has been happening off and on for weeks. Start watching & just get kicked back to the ROKU menu. I’ve logged out & checked for updates. Didn’t help.
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Geoff Rathbone
(@GiraffeBone) reported
@AlexMultiFamily @tinnkky @hbomax Idk but Netflix employs a large number of very well paid engineers. At the end of the day people put up with the HBO interface so... Why fix it?
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Antonella Diazgranados
(@AntonellaDG) reported
@BenAffleck @ZackSnyder @hbomax Stop thinking that those around you are not affected by your problems, don't be selfish #SaveJlo
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Wambua 🇰🇪 🇵🇸
(@DJ_Royel) reported
@HBOMax is such a **** app, like last weekend I couldn't cast to my TV, today it's casting, but there's no audio. Had me thinking my TV had problems smdh @HBOMaxHelp
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ᥫ᭡
(@lvvsha) reported
ur servers suck!!!!!!!! @hbomax
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BLT
(@BrandixBLT) reported
@hbomax I’m getting tired of getting the ******* service code: H-83cf7ebc-3a96-49f7-bfa5-3rd9148e67b8. My roommate already dealt with this and went ALL our information and it is STILL happening. FIX YOUR APP AND STREAMING. Seriously #hbomaxdoesntcare
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.
(@bornfrompain96) reported
@hbomax needs to update their app . Worst streaming platform . One of the best catalogue in terms of content but they need to fix this asap .
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ResqUSA
(@QusaRes) reported
Anyone watching @RealTimers anymore? I think @billmaher has a real issue. He’s not the same. Something has changed. He’s angry. Not funny. Spreading disinformation about covid. @hbomax what’s up ? This sucks.
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Thorcraft Cobra
(@ThorcraftCobra) reported
@hbomax why do I keep getting an error 905 if I try to cast Last Week Tonight to my TV, but I can cast your other content? And I can get the episode to play in the app on my phone, it just won't cast. Worked fine until the last couple of weeks.
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Big Nick Cain
(@BroManC4) reported
AND that's crash number 3 from @hbomax ugggggh!
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Lucas Nieto
(@lucasnieto) reported
@LastWeekTonight @hbomax will you please provide support? I keep getting error code 905 when I cast to my TV. Show plays fine on mobile device.
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Vicki M 😷😷💉💉
(@vicmor58) reported
Is anyone having trouble with the @hbomax app?
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Frank Grimes
(@Suplyndmnd) reported
@HBOMaxHelp Nice. Now fix your trash servers and Android application.
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rebekah
(@bekxliz) reported
@murderxbryan Okay my audio literally cuts out for the last like 60 seconds of every single thing I watch?? It’s so awful @hbomax pls fix this
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