HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 3
Paris, Île-de-France 2
Seattle, WA 2
Zapopan, JAL 2
Philadelphia, PA 2
Buffalo, NY 2
Richmond, VA 2
The Hague, zh 1
Toano, VA 1
Minneapolis, MN 1
League City, TX 1
Naugatuck, CT 1
New York City, NY 1
Walnut Creek, CA 1
Makati City, National Capital Region 1
Adelaide, SA 1
Santa Clara, CA 1
Mission Viejo, CA 1
Clio, MI 1
Rolling Meadows, IL 1
Manises, Comunitat Valenciana 1
San Antonio, TX 1
Riverside, CA 1
Port Saint Lucie, FL 1
Los Angeles, CA 1
Chicago, IL 1
Houston, TX 1
Cornersville, TN 1
São Francisco do Sul, SC 1
Holden, ME 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • Focus916 Focus916 (@Focus916) reported

    @hbomax dear God please fix your apps. It does nothing but crash on all platforms.

  • BestSuperWoman You Negradactyls Stay Proving My Point (@BestSuperWoman) reported

    @Jazzey2788 @hbomax @ItsOnATT I'm having the same issue on all of my devices. It's like it crashed or something.

  • whotf_isbrandon Braylen Sr. (@whotf_isbrandon) reported

    @hbomax fix y’all app

  • nightmaredoll7 NightmareDoll (@nightmaredoll7) reported

    @HBOMaxHelp Thanks for reaching out a week after the problem was fixed.

  • summerknight47 anthony jordan (@summerknight47) reported

    @HBOMaxHelp "CONTENT NOT AVAILABLE" comes up right away after signing in. talked to multiple people with HBO MAX, they are having the same problem. Seems your servers are down. Please fix this ASAP.

  • BestSuperWoman You Negradactyls Stay Proving My Point (@BestSuperWoman) reported

    Or is it just an @hbomax problem 🤔 because it seems to have crashed and there are 'service error', 'can't find content' and 'unknown problem occurred' messages on my other devices. Yes, I paid my bill, so it's not me.

  • Snorlax_Senpapi Snorlax🐝Senpai (@Snorlax_Senpapi) reported from Alvin, Texas

    @hbomax it’s going on 3 weeks that someone hacked my account and changed my info, I still don’t have access and your help desk is useless!

  • Fortis_Zero FortisOne (@Fortis_Zero) reported

    @Ericac0611 @hbomax I am having the same issue

  • garfickle a (@garfickle) reported

    @hbomax pls fix ur service i’m trying to binge GOT again

  • hillea Erin☀ (@hillea) reported from Washington, D.C., District of Columbia

    @HBOMaxHelp I’m tryna watch the new #generationhbo episodes but it keeps saying “content not available” 😩 help

  • JoshuaUtahNY Joshua Utah (@JoshuaUtahNY) reported

    @speakmanmc It really is a terrible app. @hbomax

  • Codename_tpk Codename (@Codename_tpk) reported

    @GameOfThrones @hbomax Yes, that was a great moment. But how about you tell us all the truth that D and D were awful throughout the production of the whole show and that is was everyone else that made the show as great as it was. Maybe then I'll consider rewatching Game of Thrones.

  • Ericac0611 Erick (@Ericac0611) reported

    @hbomax Is it just me or are people having problems with watching hbo Max

  • AnttDave clean the tub, Rev Run! (@AnttDave) reported from Philadelphia, Pennsylvania

    The @hbomax app is terrible. It’s always having issues

  • AdrianVDijk Adrian Van Dijk🎸 (@AdrianVDijk) reported

    @hbomax Fix ur app!!

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