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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hilton, NY 1
Jordan, MN 1
Boston, MA 1
Omaha, NE 1
Birmingham, England 1
Schongau, Bavaria 1
Hollywood, FL 1
Bellevue, NE 1
Alpena, MI 1
Palm City, FL 1
Saint-Gildas-de-Rhuys, Brittany 1
Leeds, England 1
Liverpool, England 1
Brackley, England 1
Saalfeld, Thuringia 1
Max Meadows, VA 1
New York City, NY 1
Urbana, OH 1
Oklahoma City, OK 2
Denver, CO 1
Queens, NY 2
Springfield, MO 1
Charlotte, NC 1
Rice, MN 1
Providence, RI 1
Seattle, WA 1
Newnan, GA 1
Waynesville, NC 1
João Pessoa, PB 1
Porto Alegre, RS 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • Coneandonly_
    Andrew (@Coneandonly_) reported

    Hey @hbomax your audio issues is making it hard to enjoy this show 100% @AEW #AEWRevolution think I deserve a refund @TonyKhan

  • perpetual_hayes
    Josh Hayes (@perpetual_hayes) reported

    @hbomaxhelp The audio for #AEWRevolution has never synced up with the video. The problem seems to have been there since the main show started after the Zero Hour pre-show. I’ve tried exiting the app and restarting the show a few times, fast-forwarding, pausing, etc.

  • VanillaScooper
    ✨VANILLA SC👀PER ✨💮 (@VanillaScooper) reported

    @hbomaxhelp @AEW @hbomax Yeah, you’re welcome for my $40. Show was unwatchable and the fact you responded to my post 5 hours into the issue is insane for 2026.

  • SterekGaming
    Sterek Gaming (@SterekGaming) reported

    Even HBO Max Brazil is leaving out Mohan already and the season not even done yet. WHAT IS YOUR PROBLEM @HBO @hbomax

  • Vault_Hunter
    Rick (@Vault_Hunter) reported

    Hey @hbomax why doesn't the @AEW stream work? Going to be asking for a refund.

  • marykayfabe
    Mary-Kate Anthony (@marykayfabe) reported

    @MarkyKFabe @hbomax @AEW Is it not working for the PPV?

  • GeorgeMcGaffin
    George McGaffin (@GeorgeMcGaffin) reported

    @hbomaxhelp this stream for @AEW is horrible. Audio issues all night! Are you fixing this?!?

  • Bret14
    Bret Callahan (@Bret14) reported

    @hbomaxhelp hey guys the @AEW feed is awful....the audio doesn't work. Like seriously this is 2026. @TonyKhan you should realize there is an issue.

  • BloodyP9075
    Leah/Blood (@BloodyP9075) reported

    Are all live sport streams on @hbomax terrible? I was excited to watch this @penguins game there being out of market, but the stream is so bad I couldn’t.

  • BubbaGimp79
    Mr. T-1000 (@BubbaGimp79) reported

    @hbomax This is complete BS. Why can't I just sign in with my provider like I used to be able to. I lost all of my settings because of it. 🤬

  • garybibby
    Gary Bibby (@garybibby) reported

    @NOWTV your trailer about @hbomax coming together has a spoiler from Heated Rivalry in it, please fix that.

  • bestbatmachine
    T.C. (@bestbatmachine) reported

    @hbomaxhelp @hbomax The PPV stream would not work on my LG smart TV. It did work on my phone, but I'm not watching on a tiny screen. Any help would be appreciated

  • FatGuyLilCoat89
    Steven (@FatGuyLilCoat89) reported

    @JayBeasta @hbomaxhelp I had to go and order it on Prime because we're 40 mins in and no fix. HBO assist has been useless and said they'll "email me" with a specialist, when asking for a refund.

  • yukis_angel
    yuki (@yukis_angel) reported

    @NoahScott33 @RUN_D_S_C @hbomaxhelp is there a fix for phone

  • BlackmaxOnur
    Onur Ç. (@BlackmaxOnur) reported

    @wbd @HBO @hbomax Congratulations! Thanks to you, the entire Harry Potter franchise has become a laughingstock. Every day there are mocking edits, and you don't care about these complaints at all! You're awful, absolutely awful!

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