HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| San Jose, CA | 2 |
| Portland, OR | 2 |
| Paris, Île-de-France | 2 |
| Seattle, WA | 2 |
| Zapopan, JAL | 2 |
| Buffalo, NY | 2 |
| Holly Ridge, NC | 1 |
| Racine, WI | 1 |
| St. Martin, Niederösterreich | 1 |
| Sherbrooke, QC | 1 |
| Innsbruck, Tirol | 1 |
| Crestview, FL | 1 |
| Gustavo Adolfo Madero, CDMX | 1 |
| Magdalena Contreras, CDMX | 1 |
| Chandler, AZ | 1 |
| Córdoba, VER | 1 |
| Poza Rica de Hidalgo, VER | 1 |
| Kingwood, TX | 1 |
| Juárez, CHH | 1 |
| Carmel, IN | 1 |
| Smithton, MO | 1 |
| Iztapalapa, CDMX | 1 |
| Ciudad de Villa de Álvarez, COL | 1 |
| Holland, MI | 1 |
| Santa Barbara, CA | 1 |
| Beijing, Beijing Shi | 1 |
| Tlalnepantla, MEX | 1 |
| Albany, NY | 1 |
| Puyallup, WA | 1 |
| Montgomery, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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2021 NFC East Champs🇬🇾🇺🇲
(@TheHub_YT) reported
@Pestalance @hbomax Damn, may be an issue in your area I guess
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Kevin
(@K_Mart10) reported
The @hbomax app might be the worst thing I’ve ever used. It’s absolutely awful on smart TVs. Constantly freezes & crashes.
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BobbyPowers
(@BobbyPowers8) reported
@Pestalance @hbomax Same problem 😕
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Cole
(@ItNotCole) reported
@HBOMaxHelp @Film_Ninja It's been a month it should not take this long to fix the audio on rush hour 2
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nelbar
(@nelbar) reported
@Walker_Barnes @hbomax @SamsungTV This is an HBO max problem. Their apps are garbage
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JeffH6
(@JeffDH6) reported
@HBOMaxHelp Getting Tittle can’t play having trouble streaming!😠😤
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Joe
(@spiralingjoe) reported
@quigontimm @spiderswarz @hbomax Odd. We haven’t had issues with HBO Max on our Samsung, but we can’t get Disney+ to work on it.
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Shantille Rodriguez
(@ShantilleRodri1) reported
@hbomax COULD YOU PLEASE ADDRESS THE ISSUE FOR A SEEVICE IM PAYING YOU AND XFINITY FOR! When I try to watch any movie or show it's says I'm offline! #furstratedcustomer #HBOMax #nothappy
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Eartha Litt
(@LionKweeen) reported
@hbomax Can she teach your techs how to fix the app?
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Andrea Ortega
(@AndreaOrtegaPR) reported
Idk what’s more disappointing Rush Hour 2 not being available on @AmazonPrimeln or Rush Hour 2 having a lip-sync error half way through on @hbomax
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Shane with two A’s
(@Shaine_O_Mac) reported
@hbomax has more bug issues than gateway 2000
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jess
(@jnastyhx) reported
@hbomax fix ur damn app it’s so glitchy all the time for no reason
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gabokröhl
(@gabokrohl) reported
@hbomax is aware of what they are doing with its brand name in Brazil by @HBOMaxBR? Beside problems in subtitles and dubbing, they offered a 50% lifetime discount, everyone signed up and then @HBOMaxBR canceled our subscriptions for customers to forfeit the discount.
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Jay
(@R7Hundred) reported
@HBOMaxHelp The HBO Max app just crashes anytime I try to load it. Sometimes I get lucky and it makes it to the first screen before crashing. I always send the error report
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JeffH6
(@JeffDH6) reported
@HBOMaxHelp I already have still won’t fix
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