HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Greensboro, NC | 1 |
| Melbourne, VIC | 1 |
| Cambridge, MA | 1 |
| Lancaster, PA | 1 |
| Baltimore, MD | 3 |
| Virginia Beach, VA | 1 |
| Beltsville, MD | 1 |
| Dallas, TX | 2 |
| Muskogee, OK | 1 |
| Poplar, England | 1 |
| Denver, CO | 1 |
| Irving, TX | 1 |
| Deer Park, TX | 1 |
| Knoxville, TN | 1 |
| Ambato, Tungurahua | 1 |
| Warwick, RI | 1 |
| Atlanta, GA | 1 |
| Township of Evan, KS | 1 |
| Northampton, PA | 1 |
| Monclova, COA | 1 |
| Idaho Falls, ID | 1 |
| Houston, TX | 1 |
| Cleveland, OH | 1 |
| Lowell, IN | 1 |
| North Las Vegas, NV | 1 |
| Köln, NRW | 1 |
| Brie, Nouvelle-Aquitaine | 1 |
| Krefeld, NRW | 1 |
| East Moriches, NY | 1 |
| Greenwood, IN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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FrankVoiceIsles (@VoiceIslanderFn) reported@HBO @hbomax Your customer service sucks. Your sign in procedure sucks. What a disgrace.
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Spencer Tobin (@TobinSpencer) reported@davideskelson @hbomax I’ve had the same complaints for the Sabres games. Brutal. I’m not sure if this HBO MAX Help account is legit or not.
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Lucy Wheater (@loose85) reported@hbomax can you help me out - my Samsung tv keeps freezing when trying to watch the Giro - had this issue on Discovery and looks like it’s back! 🤯
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SCM_Magilla (@Magilla_Smash) reported@hbomax fix your damn app! IOS cannot turn off CC/subtitles when casting. It is super annoying!!
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Oh Silly, it’s Lilly (@Lilly_88sc) reported@DiscoveryID @hbomax Great work platforming this YouTuber whose channel was demonetized in November 2025 for making F33rism / ED content. That’s awfully close to the time frame wherein your team thought she would be a good asset to this documentary. Not to mention the very bad skeletons in her closet engaging in s3xual conversations with minors on the internet. Verified original documentation for the above mentioned.
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BIGNAS⭐️ (@JustNassei) reported@PopTingz @hbomax I wasn’t familiar with Cassie work rate
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巨屌色TOP (@hornybean19cm_) reported@RivetSoro_ @hbomax @euphoriaHBO It’s definite not for nothing…. If Maddy didn’t ask for help Cassie would be dead too.
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Matthew (@MattLovesVinyl) reported@JamesGunn @hbomax Green Lantern made by people (Lindleof) who have no clue who Green Lanterns are, what the mythos is, how the rings work, and that you don't "earn" the ring it chooses you for your ability to OVERCOME fear not being without fear (that's Daredevil, by the way). This is awful.
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Λ L I . K Λ 🇮🇷 (@AliKa_213) reported@JamesGunn @hbomax Im just waiting for another project to see another director fix the mess with suits and lanternDesign, maybe then a dc fan can take a deep breath...
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Brian Streleckis is only on X for Wario64 deals (@BTStreleckis) reported@hbomaxhelp I felt like watching the replay of AEW Revolution 2026, which I had no issues watching live when it aired. The replay on Max has audio sync issues from the start, which I've heard other people have? Can this be fixed?
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btmartin236 (@btmartin236) reported@DocPunchESPN Ive seen on social media other had issues as well, I had no issues with @PrimeVideo but its odd @hbomax kept freezing up on me
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they ruined da pitt for meow meow 🌱 (@ninakokino98) reported@legalrealist @hbomax yes he lashed out against women ( langdon was dismissed fairly ), yet they won't acknowledge his issue with internal mysoginie
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ANAS THE ELITE 🇵🇸 (@Ansrolly) reported@AEW @tntdrama @hbomax Honesty? Nothing worthwhile no one The match card is weak awfulit and The World Championship match is awfulit the worst match on the card. Random card. Why watch if I'm not going to benefit? No Story wheres Swerve and Ospreay Mox and Death Riders ?? Where's
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Big Roman Royal (@bigrome10189) reported@RivetSoro_ @hbomax @euphoriaHBO This was the worst episode in the show and it’s not even close Hopefully next week is way better
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Heywood Jablohmi (@Un4goten_Syn) reported@hbomax @HBO Choices for Vernon and Petunia are questionable considering that Vernon isn't a large beefy man and Petunia looks like a goddamn serial killer. There's other issues but I'll leave it there today.