HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 2
Mexico City, CDMX 2
Riverside, CA 2
San Jose, CA 2
Portland, OR 2
Hamburg, HH 1
Pittsburgh, PA 1
Rochester, MN 1
Guayaquil, Provincia del Guayas 1
Abtsgmünd, Baden-Württemberg Region 1
Utrecht, ut 1
Firminy, Auvergne-Rhône-Alpes 1
Queens, NY 1
Columbia, MD 1
Vancouver, BC 1
Genoa, OH 1
Washington, D.C., DC 1
Hickory, NC 1
Lagoa da Prata, MG 1
Bridgeport, CT 1
Perry, GA 1
Berlin, Land Berlin 1
Brandenburg an der Havel, Brandenburg 1
Sacramento, CA 1
Renton, WA 1
Santa Maria, CA 1
Newark, DE 1
Mount Pleasant, SC 1
Montechiarugolo, Emilia-Romagna 1
Holly Ridge, NC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • niarashai 😚🤑 (@niarashai) reported

    @HBOMaxHelp @jodevita9 how long to do think its going to take to fix?

  • rileysmoreno em| genera+ion spoilers (@rileysmoreno) reported

    @HBOMaxHelp bro it’s been an hour pls fix this

  • DysonJ20 Me Myself & Ah (@DysonJ20) reported

    @hbomax is not working. please fix this and post an update

  • BussMyb myb.buss (@BussMyb) reported

    im just tryna watch my boondocks and hbo don’t wanna work get it together @hbomax

  • Heroickzz Heroix (@Heroickzz) reported

    @HBOMaxHelp fix your ******* app

  • TheBuffEngineer Dylan. (@TheBuffEngineer) reported

    @hbomax Sooo when y’all going to fix the service ? Been down for almost an hour now.

  • FOOTHOLDFILMS Foothold Films (@FOOTHOLDFILMS) reported

    @hbomax This is the worst app! Bugs & choppy quality results in frequent "Cannot Play This Title, Please Try Again Later" messages & constant interruption. I can't get through a single show/movie without issues. I'll ALWAYS stick to BluRay over streaming because of this. Streaming sucks!

  • diarrheataki rachel (@diarrheataki) reported

    @hbomax FIX YALLSELVES 😵‍💫😟😟😟😟😟😟😟😟😟😟😟😟😵‍💫😵‍💫😵‍💫😵‍💫😵‍💫😵‍💫😵‍💫😵‍💫

  • TheLockPoppnGuy Justin Mackey (@TheLockPoppnGuy) reported

    @HBOMaxHelp Why is it the hbo max app has had so many issues working properly here lately? It happens often & im just curious because my wife & I pay for it because we want to watch it not have it constantly hanging up or crashing & closing the app.

  • Bharmon104 Bharmon104 (@Bharmon104) reported

    @HBOMaxHelp just so you know, your app on ps5 is a literal bag of **** compared to the app on the Xbox series x. Please fix it, constant loading issues when trying to play the next episode after having just watched an episode if that makes sense.

  • notivyyy ivy (@notivyyy) reported

    fix your servers 🤨 @hbomax

  • NBKBANSFINESSE THOTTIE PIMPIN💔💰 (@NBKBANSFINESSE) reported

    @hbomax @hbomax Y’all mfs Need To Work Faster On Yall Gone Start Losing Mfs Idc I speak The Truh I’m frustrated With Ya It’s The Same Old Bs We Had A Enough Get Right & Fix Dat Bomb Ah Service Ion Pay Yal For Nun

  • buttchunks69 mariposa extension number ☻ (@buttchunks69) reported

    @bekahcardenas @hbomax MEEEE but i don’t have work

  • LoftonDeanna Luvvaxdee (@LoftonDeanna) reported

    @HBOMaxHelp the app isn’t working and it keeps saying I have no internet plz help.

  • AvaniFB 𝒶𝓋𝒶𝓃𝒾 𝒷𝒽𝒶𝓉𝒾𝒶 🌻 (@AvaniFB) reported

    @_x_onlyangel_x_ @csunoxx @hbomax Actually, that was happening to me as well a couple of weeks ago, I deleted the app and reinstalled it, not sure how you’re watching but that may work.

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