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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Veracruz, VER 1
Paris, Île-de-France 2
Sandillon, Centre 1
Gland, VD 1
Perth, WA 1
Frontonas, Auvergne-Rhône-Alpes 1
Montpellier, Occitanie 1
Tijuana, BCN 1
Le Teil, Auvergne-Rhône-Alpes 1
Sainte-Marie, Réunion 1
Cachan, Île-de-France 1
Pont-du-Château, Auvergne-Rhône-Alpes 1
City of Saint Louis, MO 1
Rockford, IL 1
Pont-Évêque, Auvergne-Rhône-Alpes 1
Kīhei, HI 1
Lille, Hauts-de-France 1
Salon-de-Provence, Provence-Alpes-Côte d'Azur 1
Shawnee, OK 1
Utrecht, ut 1
Melbourne, VIC 1
Aurora, CO 1
Villeneuve-d'Ascq, Hauts-de-France 1
Olímpia, SP 1
New York City, NY 1
Sydney, NSW 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • capitolhillgirl
    Becky Forland (@capitolhillgirl) reported

    @hbomax I now have your app & I am watching The Equalizer with commercials, but after watching the commercials it freezes. I have to leave the app & then come back & start watching again but with about 30 minutes to go it will not unfreeze. Help

  • jasongr123
    Jason Green (@jasongr123) reported

    @HouseofDragon @hbomax Y’all better not have cut the dragon seeds from the gullet. Also combining the tumbletons and making it one battle would be terrible.

  • nickcb151
    NCB (@nickcb151) reported

    @ChaseFTBriscoe @HBO @hbomax . Think we could get a fix?

  • andor_tnk
    アンドレイ (@andor_tnk) reported

    @hbomax HBO seal of quality

  • Vespertil2o
    Vespertil2o (@Vespertil2o) reported

    @JamesGunn @hbomax genuinely terrible marketing bro

  • LuisZintzun
    . (@LuisZintzun) reported

    @hbomaxhelp Didn’t work it was happening across the whole broadcast channels.

  • You_Jam_Right
    Jam (@You_Jam_Right) reported

    @MoneyManRaceFan @FIAWEC @hbomax Dude it's terrible

  • MDMcDuff
    Dodger McDuff (she/her) 🐉 ☕️ (@MDMcDuff) reported

    I am so sick of HBO Max telling me I'm sharing the account with people I don't live with. If you're going to police people, at least do it ACCURATELY. If it's this much of a hassle to watch an app I PAY FOR, why would I keep the app? @hbomax fix your ****.

  • MarkyyHollywood
    Markyy Hollywood (@MarkyyHollywood) reported

    I really miss Legendary! FIX IT! @HBO @hbomax @Discovery all yall. Fix it!!!!!!

  • SaulGar61900307
    Saul Garcia (@SaulGar61900307) reported

    @JediiToro @hbomax Every time I clicked a time it just showed me another time and then told me that it was sold out 😭 worst experience

  • Vibezzz164
    ⚡️ (@Vibezzz164) reported

    @TomTomlewis063 @hbomax Do you not see an issue about not seeing dragons in a show ABOUT DRAGONS like oh okay

  • SloppyJalopy5
    SlopOfTheJalop (@SloppyJalopy5) reported

    @RickandMorty @hbomax Don’t tell us it’s next day when Rick & Morty new episode aire three weeks later.. Noones paying for cable tv anymore dude.. you signed a terrible deal

  • TheUnitedFan04
    Waza (@TheUnitedFan04) reported

    @hbomax Hello I need some help plz

  • shelf_dive
    Shelf Dive (@shelf_dive) reported

    @JenTomSmash @DCOfficial @hbomax yeah i’m sad. i was extra prepared (at least i thought i was) and i tried clicking to get through and it just straight up would not work

  • MikeShilling
    Michael Shilling (@MikeShilling) reported

    OMG! @PWRevolver fixed their audio! Now if we can get @hbomax to fix the audio for @AEW I'll be all set!

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