HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 3
Paris, Île-de-France 2
Seattle, WA 2
Zapopan, JAL 2
Philadelphia, PA 2
Buffalo, NY 2
Richmond, VA 2
The Hague, zh 1
Toano, VA 1
Minneapolis, MN 1
League City, TX 1
Naugatuck, CT 1
New York City, NY 1
Walnut Creek, CA 1
Makati City, National Capital Region 1
Adelaide, SA 1
Santa Clara, CA 1
Mission Viejo, CA 1
Clio, MI 1
Rolling Meadows, IL 1
Manises, Comunitat Valenciana 1
San Antonio, TX 1
Riverside, CA 1
Port Saint Lucie, FL 1
Los Angeles, CA 1
Chicago, IL 1
Houston, TX 1
Cornersville, TN 1
São Francisco do Sul, SC 1
Holden, ME 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • MichelleLedfor8 Michelle Ledford (@MichelleLedfor8) reported

    @ThatGirlShaeXo @hbomax Been having issues watching it on my computer as well. Will suddenly freeze and I have to refresh the whole thing. 🙄

  • Leaken_ Lone Ranger (@Leaken_) reported

    @hbomax can y’all fix the scrolling function on the app. Can’t even rewind or fast forward smh

  • _sbastian__ sbastian (@_sbastian__) reported

    @HBOMaxHelp @yolo_tango fix it already goddamn I can’t watch a single episode without having it crash u guys seriously suck 👎

  • ladytatiana_24 Abby Worrick (@ladytatiana_24) reported

    @ThatGirlShaeXo @hbomax The servers went down this morning, the whole infrastructure failed for a lot apps and websites today. HBO MAX, HULU, and some British Government sites as well. They may be still trying to fix all that.

  • celitalaloca celia ruano rivero (@celitalaloca) reported

    @hbomaxmovies @CutAyer @hbomax Sadly the real one is not available. I would love to stream and buy a hard copy of David Ayer's real work.

  • sydmom2000 Shanda Taaffe (@sydmom2000) reported

    @hbomax Fix your app.

  • OSP_FL OSP FL aka Rebecca Lyn Oberstadt (@OSP_FL) reported

    @ThatGirlShaeXo @hbomax Internet issue so

  • bhallsd Brian Hall (@bhallsd) reported

    @HBOMaxHelp The fact that your latest update is all over the web as being the worst UI experience on Apple TV can’t be a surprise. Are you going to fix it? It’s so bad I don’t even want to watch your shows.

  • bringmeupmusic Christy Mannering (@bringmeupmusic) reported

    @AJ_GeekVibes @WarnerMedia @hbomax Seemed to work for The Conjuring though, that movie had a better opening weekend than Quiet Place 2

  • bhallsd Brian Hall (@bhallsd) reported

    @HBOMaxHelp App is up to date, TV OS is up to date. Playback is OK as long as you don’t try to pause, rewind or use any Apple TV features. Not really any improvement. Thanks for at least acknowledging the problem. When @siracusa is making fun of you, you know it’s more than “some people.”

  • katey272 Katey Williams (@katey272) reported

    @hbomax service has been down all day with this error 905303. What’s going on?

  • paulgordonbrown Paul Brown (@paulgordonbrown) reported

    @hbomax What’s new? Your broken AppleTV App update. That’s new. Can barely watch your shows now.

  • determinato John (@determinato) reported from Charlotte, North Carolina

    Loving how the @hbomax app on Apple TV crashes after every other episode ends. 10/10 app dev and QA work fellas.

  • JavierArreola83 Javier Arreola (@JavierArreola83) reported

    @hbomaxmovies @RTAyerCutSS @hbomax #ReleaseTheAyerCut so the worst of the worst become the best of the best

  • rdwoolf Mr. Woolf is VACCINATED! (@rdwoolf) reported

    @HBOMaxHelp No. Just a terrible user interface since being updated to not include basic @AppleTV features in early June. Your programmers have turned the @HBOMax app into a very frustrating user experience. Please ROLL BACK #HBOMax! Apple TV users want its apps to work with Apple TV!

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