HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Zapopan, JAL 2
Los Angeles, CA 2
Philadelphia, PA 2
Buffalo, NY 2
Richmond, VA 2
Dallas, TX 2
Santa Clara, CA 1
Mission Viejo, CA 1
Clio, MI 1
Rolling Meadows, IL 1
Manises, Comunitat Valenciana 1
San Antonio, TX 1
Riverside, CA 1
Port Saint Lucie, FL 1
Chicago, IL 1
Houston, TX 1
Cornersville, TN 1
São Francisco do Sul, SC 1
Holden, ME 1
Aurora, IL 1
Portland, OR 1
Chihuahua, CHH 1
Monroe, NY 1
San Jose, CA 1
London, England 1
Lakewood, NJ 1
Brewer, ME 1
Suzano, SP 1
Brasília, DF 1
Paris, Île-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • Sladus79 Shawn the Great (@Sladus79) reported

    @hbomax Terrible show

  • fOcsHomeBrew Dream Killer (@fOcsHomeBrew) reported

    @HBOMaxHelp Same condition tonight. Press play, and nothing happens. No issue with other programs (example “The Climb”, “The last of us” - only USWNT). Playing through AppleTV app and UVerse internet.

  • ProudTroop Pride Trooper (@ProudTroop) reported

    @EndWokeness @hbomax you’ve intentionally ruined one of the most precious IP’s to manipulate the population and indoctrinate them into woke ideology. No one is happy about this move. Delete the Velma show and apologize to all of us for you blatant disrespect and terrible decisions

  • Navarp Preston Bobo, Chemgod (@Navarp) reported

    @HBO @hbomax I LOVED @TheMenuFilm. It was fantastic. However, the captions were terrible. My daughter is #deaf and people with #disabilities really need these things to work for them to enjoy movies like this. Excellent film. Terrible accessibility.

  • lukovist . (@lukovist) reported

    @hbomax you need to get to work fr like

  • Truekingofmetal Nigel Smith (@Truekingofmetal) reported

    @mindykaling @hbomax @velmatheseries Your show is terrible and you should feel bad about that.

  • morgxncolleen colleen 🦊 (@morgxncolleen) reported

    Why is there no rewatch feature for @uswnt games on @hbomax @ussoccer Please I have work tonight 🥲

  • ItsJdrg Juan Diego Reyes (@ItsJdrg) reported

    @mindykaling @hbomax @velmatheseries Congratulations You are the worst series or show un history

  • MichaelRivas727 Michael Rivas (@MichaelRivas727) reported

    I would love to watch #TheLastOfUs without #hbomax issues messing up the picture @hbomax

  • QS3132 QS313 (@QS3132) reported

    @mindykaling @hbomax @velmatheseries I didn’t think it was possible to put something this terrible on TV. They really do hire anyone these days to write

  • unstoppable4ce1 unstoppable4ce (@unstoppable4ce1) reported

    @mindykaling @hbomax @velmatheseries You should be embarrassed. It's awful.

  • akhenatron akhenatron (@akhenatron) reported

    @hbomax "Never let me down again!" Brilliant closing to episode one. Whoever came up with that song idea-- promote them. For s3 lotus- get into why they need vaca- what happened at work, etc. Unique problems creating a need to relax. Backgrounds.

  • Meilleyy Millie (@Meilleyy) reported

    if they don't cancel that BS excuse of a show...cancel your @hbomax subscription.....show them you're not going to keep taking mediocre **** just bc they put it out there...like wtf??? @mindykaling should be fired & never be able to work in the entertainment industry again.

  • DWGregoire Danielle Gregoire (@DWGregoire) reported

    Dear @hbomax I REALLY hope you have worked on your broadcast quality for the @USWNT game against New Zealand tonight. Tuesday’s game was virtually unwatchable with all the glitches.

  • GonGonFromSMB2 Gon Gon (@GonGonFromSMB2) reported

    @mindykaling @hbomax @velmatheseries You're a terrible writer and don't deserve your success.

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