HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Philadelphia, PA 3
Paris, Île-de-France 2
Conroe, TX 2
Buffalo, NY 2
Saint Paul, MN 2
Richmond, VA 2
Fort Worth, TX 2
Dallas, TX 2
Toledo, OH 2
Los Angeles, CA 2
Fort Myers, FL 2
St. Louis, MO 2
Lakewood, NJ 1
Brewer, ME 1
Suzano, SP 1
Brasília, DF 1
Lakeland, FL 1
Henrico County, VA 1
Farmville, VA 1
Angra dos Reis, RJ 1
Chesapeake, VA 1
Wheaton, IL 1
Green Bay, WI 1
Goiânia, GO 1
Zapopan, JAL 1
Woodland, CA 1
Orlando, FL 1
Seattle, WA 1
Chambersburg, PA 1
Bel Air, MD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • ChocChollie Nicholle Pascoe (@ChocChollie) reported

    @hbomax are there issues? I can no longer watch White Lotus and I cannot even search it. Is anyone else having this issue?

  • Wally__98 Duff (@Wally__98) reported

    @mad_adam @hbomax Worst UI in the history of the world

  • thegl0wingman The Glowing Man (@thegl0wingman) reported

    HBO Max on Apple TV is literally the worst goddamn experience i’ve had with an app @hbomax @HBOMaxHelp Fix your ****, it’s ran horribly ever since release and still sucks

  • JayTee1975 Jim Tovar (@JayTee1975) reported

    @HBOMaxHelp I'm just wondering if you have a follow up to the issue I'm still having with the app. Still can't see all of, "My List" or "Continue Watching" on my Chromecast With Google TV. I reported to you a couple weeks ago and it's still not fix. What's going on?

  • HotTam_ali Ali Not Muhammad (@HotTam_ali) reported

    @hbomax has the absolute worst platform for browsing. Y’all literally have us judging a book by its cover. Grow up.

  • JenniferAncky84 Jennifer Ancky (@JenniferAncky84) reported

    @HBODocs @HBO @hbomax Please read my Tweets to Brian Warner aka Marilyn Manson from 2015 until current. I need HELP as his current Victim

  • russmc876 International Break (@russmc876) reported

    @hbomax is there an issue with the AndroidTV/GoogleTV app? My app just gets stuck loading everytime I try to watch a show

  • PaigeK_07 Paige K (@PaigeK_07) reported

    @hbomax @HBO I please ask that you inform viewers through your ratings or with a warning at the start of the episode and please offer resources at the beginning and/or end of your content so people with #mentalhealth illnesses can be inspired to seek help if they haven’t already.

  • nickyavalon811 🇵🇭Nick Pagdilao🇬🇺 (@nickyavalon811) reported

    @DEADLINE @hbomax nobody asked for this. How about you work on perfecting your functionality first?

  • wwalterp Walter Palmer (@wwalterp) reported

    @hbomax has the worst customer service!!!!!+ I wanted to watch Bill Maher's latest show which was the 18th....and I can't watch it!!! I call and they can do nothing....thinking of canceling...horrible

  • travelclarkie Travel Clarkie (@travelclarkie) reported

    @HBOMaxHelp Uninstalling and reinstalling did work

  • EugeneKaninchen Gene K. 🔞🐰🐇 (@EugeneKaninchen) reported

    @hbomax fix your goddamn app, it doesn't work on any of my devices anymore (and yes they're up to date)

  • jglionna John M. Glionna (@jglionna) reported

    @sbpaul @hbomax Dude, with a film the runs nearly three hours you need those subtitles, if only to help you stay awake.

  • petxheetah natalie (@petxheetah) reported

    @HBOMaxHelp White Lotus isn’t appearing on my home page anymore and won’t come up when I search for it, did it get removed or is there an error going on?

  • LlamaParty9 Llama Party (@LlamaParty9) reported

    @hbomax I am currently unable to watch stuff on the Xbox series x, when I click a show or movie my screen goes green. It's not the Xbox lol but please help I'm rewatching fresh prince for the billionth time 💀

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