HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Los Angeles, CA | 2 |
| Fort Myers, FL | 2 |
| St. Louis, MO | 2 |
| Paris, Île-de-France | 2 |
| Quito, Provincia de Pichincha | 2 |
| Sherbrooke, QC | 1 |
| Salem, WI | 1 |
| Allentown, NJ | 1 |
| Solidaridad, ROO | 1 |
| Macungie, PA | 1 |
| Jiutepec, MOR | 1 |
| Madrid, Comunidad de Madrid | 1 |
| East Lansing, MI | 1 |
| Bangkok, Bangkok | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Ciudad Nezahualcoyotl, MEX | 1 |
| Urbandale, IA | 1 |
| Verona, WI | 1 |
| Salt Lake City, UT | 1 |
| Irvington, NJ | 1 |
| Hudson, OH | 1 |
| Denver, CO | 1 |
| Lima, Provincia de Lima | 1 |
| Boise, ID | 1 |
| Milwaukee, WI | 1 |
| Philadelphia, PA | 1 |
| Saint Paul, MN | 1 |
| Detroit, MI | 1 |
| Waynesboro, VA | 1 |
| Las Vegas, NV | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Wai-kean Jackson
(@ygk24) reported
@HBOMaxHelp everytime I log in it says don't miss out log in again then when I go to my account it says my subscription expired and it hasn't! Can someone help me because suddenlink can't!
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Successful
(@Recoverycenter5) reported
@ygk24 @HBOMaxHelp It also happen my account for 2month and I tried contacting support service but they always gave me a robot reply so i got in contact with @Recoverycenter6 on Twitter they were the one who got me back into my account they will help you with your account
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David Brown
(@dc_xl) reported
Why is the @hbomax app so broken on the @nvidiashield
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💗Brodhisattva💗
(@Fochick35) reported
@HBOMaxHelp Xbox series x. 1k mb/sec internet. I don't have this issue with any other streaming services
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Metal Dave
(@Metaldave85) reported
Great, trying to watch #Dune but @hbomax is not working at all. Great job guys. #hbomaxcrash
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Andrew Saporetti
(@AndrewSaporetti) reported
@Omahaplayer2 @hbomax @Roku Roku is terrible! Same issue. Crashes everytime!
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🅱️
(@WatchuDOOINN) reported
@hbomax y’all know y’all app broken rn?
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💗Brodhisattva💗
(@Fochick35) reported
@hbomax why is you app such trash? I have 1k MB/sec internet and I never have issues with Netflix, vudu, hulu, or games. Your app is constantly buffering and quitting. Absolute garbage for a major company to have such a poor streaming service. 0/10 - Do not recommend #HBOMax
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れなと
(@rintaroshinsei) reported
@hbomax need to fix its ******* Android app. 😾🙊
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DJT
(@DawgBone90) reported
@HBO @hbomax This is absolutely what’s wrong with this country…when Hollywood glorifies this kind of sick sh*t and veers as far from normalcy as possible. God help us!
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Generic Texan ➕
(@generictex) reported
So many people watching Dune on @hbomax that my app is broken.
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Q
(@mulatto_91) reported
@hbomax When are yall going to fix the low volume issue?
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Marco Ribeiro Jr
(@_marcoribeirojr) reported
@ProtonSupport Thanks for the @ProtonVPN response. I'm a plus user and I'm in Brazil. I use the service on every device I have. About streaming, I have no problem accessing the main services, except for @hbomax which blocks access using my country's server list.
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Marco Ribeiro Jr
(@_marcoribeirojr) reported
@ProtonSupport Hey @ProtonVPN, thanks for the reply. I'm a plus user and I'm in Brazil. I use the service on every device I have. About streaming, I have no problem accessing the main services, except for @hbomax which blocks access using my country's server list.
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henke.gabriel no Instagram ❁
(@Gaybsss) reported
@HBOMaxHelp @HBOMaxSuporte @HBOMaxSoporte The problem is that we all paid for a service that doesn't work well. We are just having a purple HBO Go.
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