HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 2
Mexico City, CDMX 2
Riverside, CA 2
San Jose, CA 2
Portland, OR 2
Paris, Île-de-France 2
Buffalo, NY 2
Washington, D.C., DC 1
Hickory, NC 1
Lagoa da Prata, MG 1
Bridgeport, CT 1
Perry, GA 1
Berlin, Land Berlin 1
Brandenburg an der Havel, Brandenburg 1
Sacramento, CA 1
Renton, WA 1
Santa Maria, CA 1
Newark, DE 1
Mount Pleasant, SC 1
Montechiarugolo, Emilia-Romagna 1
Holly Ridge, NC 1
Racine, WI 1
St. Martin, Niederösterreich 1
Sherbrooke, QC 1
Innsbruck, Tirol 1
Crestview, FL 1
Gustavo Adolfo Madero, CDMX 1
Magdalena Contreras, CDMX 1
Chandler, AZ 1
Córdoba, VER 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • RMCPositive RMC+ (@RMCPositive) reported

    @hbomax is NOT streaming ANYTHING. "Having trouble playing this video right now.: Seriously? EVERY SINGLE VIDEO? Even BEFORE I click on a video? ON TWO BROWSERS. WHAT ON EARTH IS WRONG WITH YOU GUYS? You sucked before, but you've reached maximum suck-ocity now. Unreal.

  • nairamakinmitch Food Connoisseur (@nairamakinmitch) reported

    @hbomax when will you remediate the web app issues??

  • SamIamLax Samia Dillsi (@SamIamLax) reported from Seattle, Washington

    @ashleyn1cole Uh, @hbomax I’m pretty sure she is talking to you. And if she isn’t I am… please fix your app. It’s atrocious. #HBOMax #HBO #HBOgo

  • kashvi6 Horatio Caine (@kashvi6) reported

    @HBOMaxHelp Hi! I’ve now downloaded Google Chrome, but it won’t let me sign into my account -I enter my e-mail & password, and when I click “sign in”, nothing happens at all. Please assist. Thank you!

  • PowerRobMusic POWER ROB (@PowerRobMusic) reported

    @hbomax Your user interface is terrible

  • ThomasLuby5 Thomas Luby (@ThomasLuby5) reported

    @hbomax What a terrible title for such a lame movie. Can call Williams a lot of names but "King" is not one of them.

  • aja1975 Anthony Anderson (@aja1975) reported

    @HBODocs @hbomax She's terrible. Didn't write any of her songs. Awful music. Please go away.

  • EllenBooraem EllenBooraem (@EllenBooraem) reported

    @hbomax love your content, but you're the only streaming service that keeps buffering on my laptop, where I watch everything. Why can't you fix this?

  • gutsngreens isaiah (@gutsngreens) reported

    Why is @hbomax app on my Smart TV always bugging out wtf. Fix ur ****

  • drewlb99 Andrew Bass (@drewlb99) reported

    @hbomax there’s a problem with Dune on HBO Max. The scenes and color keep switching. Please fix the issue now.

  • jlb2099 jlBeatz (@jlb2099) reported

    Tried to get the @hbomax app to work for about 4 hours tonight. I eventually had to power up my MacBook, find an Mac HDMI converter, go to the HBO Max website, and stream @RealTimers from my ******* computer to the TV. The HBO Max app is inexcusably ****** to be a premium

  • Erin1237 Erin (@Erin1237) reported

    Twitter, I need your help. I accidentally subscribed to @hbomax just so I could watch a couple of shows. What should I watch to make my subscription worth it?

  • jersey2bronx Sean of the Bronx (@jersey2bronx) reported

    I don’t always have problems trying to watch @hbomax on my Samsung TV. Just when I really want to watch HBO Max.

  • ForceofLance Lance Hagan (@ForceofLance) reported

    @hbomax Fix your app. Previously watched has been removed.

  • GradyOGrin Grady O (@GradyOGrin) reported

    @hbomax Matrix 2&3 were/are terrible. Can quit pretending like it's a good series

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