HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Conroe, TX | 2 |
| Buffalo, NY | 2 |
| Saint Paul, MN | 2 |
| Richmond, VA | 2 |
| Fort Worth, TX | 2 |
| Dallas, TX | 2 |
| Toledo, OH | 2 |
| Philadelphia, PA | 2 |
| Los Angeles, CA | 2 |
| Fort Myers, FL | 2 |
| St. Louis, MO | 2 |
| Wheaton, IL | 1 |
| Green Bay, WI | 1 |
| Goiânia, GO | 1 |
| Zapopan, JAL | 1 |
| Woodland, CA | 1 |
| Orlando, FL | 1 |
| Seattle, WA | 1 |
| Chambersburg, PA | 1 |
| Bel Air, MD | 1 |
| Chamois, MO | 1 |
| Oak Harbor, WA | 1 |
| Bangor, ME | 1 |
| Reynosa, TAM | 1 |
| Santa Catarina, NLE | 1 |
| García, NLE | 1 |
| Brie-Comte-Robert, Île-de-France | 1 |
| Torrijos, Castilla-La Mancha | 1 |
| Bron, Auvergne-Rhône-Alpes | 1 |
| Quinns Rocks, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Unmutable Mike
(@MichaelJamesATX) reported
@hbomax and you wonder why people pirate. Fix your app
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Ross.Schofield72
(@RossSchofield72) reported
@HBOMaxHelp Still not working 31 minutes down!
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Proto-molly-cute
(@davosinskagos) reported
@HBOMaxHelp @glomeros It’s not working for me either, HBO
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MackDaddysGirl
(@MichelleDwyer72) reported
@hbomax get better/more servers! Especially for new coveted shows! #HouseOfTheDragonHBO #lagisreal #frustration
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Matthew
(@MatthewStark__) reported
@HouseofDragon @hbomax If only the servers weren’t crashing every 7 seconds and we could actually watch the show 🙄
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Joshua Newman
(@JoshuaNewman16) reported
@HBOMaxHelp @ashtothemoon Ummm you have thousands of ppl that are experiencing the App crash..
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Sarah
(@SarahMcNamara0) reported
@G_F_SANDERS @hbomax Make a new profile and it’ll work. Idk why but it works
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Doodle2010
(@mandala1107) reported
@hbomax WTF. Fix your ****
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Maili Mac
(@mmcrea76) reported
@HBOMaxHelp @G_F_SANDERS I did all the trouble shooting. It works til the show has to actually play.
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Lara Montes
(@unwritmeable29) reported
@HBOMaxHelp @Chris_Ciaccia This! Having the same issue and it’s only with HOTD on the FIRE TV
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Nat Carazza
(@nathcarazza) reported
@HBOMaxHelp What a shame, announcing the big release of the year and not being able to make it available without problems to your customers who pay dearly for the service. so disappointed
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GBZ
(@GBZ121212) reported
@HBOMaxHelp @glomeros Still not working
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19bones_19
(@19bones_19) reported
@hbomax I think we should all realize the hbomax dosent care. They know they have our money and we’ll still not cancel subscriptions. Why should they put any extra effort to help customers.
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Meaghan Bullock
(@iwishiwaswizard) reported
@HBOMaxHelp CREATE A NEW USER - fixes the problem
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Mathew P
(@mgp8984) reported
@HBOMaxHelp @wjmartin0824 Ive done all that still not working.
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