HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dallas, TX | 3 |
| Seattle, WA | 2 |
| Zapopan, JAL | 2 |
| Philadelphia, PA | 2 |
| Buffalo, NY | 2 |
| Richmond, VA | 2 |
| League City, TX | 1 |
| Naugatuck, CT | 1 |
| New York City, NY | 1 |
| Walnut Creek, CA | 1 |
| Makati City, National Capital Region | 1 |
| Adelaide, SA | 1 |
| Santa Clara, CA | 1 |
| Mission Viejo, CA | 1 |
| Clio, MI | 1 |
| Rolling Meadows, IL | 1 |
| Manises, Comunitat Valenciana | 1 |
| San Antonio, TX | 1 |
| Riverside, CA | 1 |
| Port Saint Lucie, FL | 1 |
| Los Angeles, CA | 1 |
| Chicago, IL | 1 |
| Houston, TX | 1 |
| Cornersville, TN | 1 |
| São Francisco do Sul, SC | 1 |
| Holden, ME | 1 |
| Aurora, IL | 1 |
| Portland, OR | 1 |
| Chihuahua, CHH | 1 |
| Monroe, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel
(@Daniel63294343) reported
@hbomax pay for more servers you cheap pricks.. I can’t watch anything without constant buffering..
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MCx3
(@MrsGarciax3x3) reported
@hbomax has THE worst subtitles 💲🙄🙄🙄🙄🙄🙄🙄🙄🙄 #HBOMax #HBO
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MCx3
(@MrsGarciax3x3) reported
@hbomax has THE worst subtitles ever 🙄🙄🙄🙄 #HBOMax #HBO
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red menace
(@leftistuwus) reported
hey @HBOMaxHelp, why are episode descriptions misspelled, incomplete, or otherwise unfinished? this is a problem i have noticed w/ many titles. i have dm'd examples and would appreciate some proofreading in the future!
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sam
(@Jonathancirons1) reported
@BreatheNewWinds @hbomax Yes HBO is no good on my Samsung smart tv or my Apple TV. It’s a HBO problem I think.
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Evan
(@EvanCooney) reported
HBO plus has an atrocious user face. The sign in for any device other the laptop you made the profile is so broken. Get it together @hbomax I don’t need to use your product.
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Edwin Johnson
(@Body13ag__) reported
@hbomax why are 4k movies on here only the in the movie stuff and why can't I remove the move it from my continues I watched it to the end and it won't go away.. you need to fix this stuff or I'm done..my old can't handle this. Watch a movie u don't like, well u have to watch it
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Sam
(@SammyRob18) reported
from
Kenosha County, Wisconsin
@HBOMaxHelp would be nice if the shows I’m trying to watch had sound. Streaming on the app on a @Samsung tv has nothing but problems
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popeye
(@popeye78852262) reported
@HBOMaxHelp when will you fix the zoom feature on iOS devices, I’m cancelling my HBO max subscription just because of it. Many others are also going to leave your platform if you don’t fix this issue, like who gets rid of a zoom feature. SMH
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Jon Wilson - Author
(@JonWilsonAuthor) reported
@hbomax What is wrong with their XBox app? None of my other streaming services have any problems, but #hbo max constantly stutters and buffers!
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alexa
(@elixirknome) reported
@bryan_alvrad @hbomax Ruining our Saturday night😭 #HBOMax #help
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Respect Truth - Hold the Fascists Accountable
(@Nateszen) reported
@hbomax fix your app, shouldn't have to restart my tv 3x a day to use it
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I’ve Got Questions
(@SaltyCrip) reported
@HBOMaxHelp @BreatheNewWinds You still haven’t fixed the lag issue since the iOS 14.5 update on Apple products
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Jim Morphew
(@JimMorphew) reported
@gabrielben @hbomax It is a terrible movie; people that like it are truly starved for any kind of entertainment.
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JayAnthonySins
(@JayAnthonySins) reported
@hbomax you guys still blaming this buffering crap on my router? Lol every other streaming service works great. I won’t be paying for this much longer if you don’t fix it soon. 2 months and I’m gone. Hope many more follow suit. That’s all.
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