HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Conroe, TX | 2 |
| Buffalo, NY | 2 |
| Saint Paul, MN | 2 |
| Richmond, VA | 2 |
| Fort Worth, TX | 2 |
| Dallas, TX | 2 |
| Toledo, OH | 2 |
| Philadelphia, PA | 2 |
| Los Angeles, CA | 2 |
| Fort Myers, FL | 2 |
| St. Louis, MO | 2 |
| Lakeland, FL | 1 |
| Henrico County, VA | 1 |
| Farmville, VA | 1 |
| Angra dos Reis, RJ | 1 |
| Chesapeake, VA | 1 |
| Wheaton, IL | 1 |
| Green Bay, WI | 1 |
| Goiânia, GO | 1 |
| Zapopan, JAL | 1 |
| Woodland, CA | 1 |
| Orlando, FL | 1 |
| Seattle, WA | 1 |
| Chambersburg, PA | 1 |
| Bel Air, MD | 1 |
| Chamois, MO | 1 |
| Oak Harbor, WA | 1 |
| Bangor, ME | 1 |
| Reynosa, TAM | 1 |
| Santa Catarina, NLE | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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John Kevin
(@JohnKev63475368) reported
@hbomax 'cos its friends i wont tweet #restorethesnyderverse on it. That would be awful, so again, i wont tweet #restorethesynderverse under it.
-
Social Climber
(@Royce_D33) reported
from
Nashville, Tennessee
@HBOMaxHelp My smart TV. I downloaded hbo max app on to the television. - I resolved the issue by unplugging my television and re-downloading the app. Thanks for the reply.
-
Heather #BringWynonnaHome
(@TheSaxyOne) reported
@FR4NT45T1C @hbomax Maybe if I had learned how to braid my hair I would've kept it long. lol Or not because that's too much work in the morning. #WynonnaEarp #BringWynonnaHome
-
K.
(@KandaceCrystal) reported
Anybody else having issues with @hbomax on Apple TV? Mine is constantly freezing and having to be closed out.
-
James Cunningham
(@jcunningham07) reported
@hbomax @HBOMaxHelp if a movie/show is downloaded onto my device, why does “WiFi streaming only” setting need to be off to play while on cellular? I have it on my device. There is no streaming. Please help!
-
Rob Rosenblatt he/him
(@borateen0) reported
VERY happy to find out #TheNewAdventuresofOldChristine is available on @hbomax, but also VERY disappointed to find out we'll probably never get to watch #TheDrewCareyShow because of music copyright issues. @DrewFromTV, who can we continually complain to to get this rectified?
-
i4n
(@i4n) reported
@BellSA76 @HBOMaxHelp Me too. I’m still having trouble on multiple devices. I agree it’s an HBO issue
-
Gia Como
(@GiaComo4427) reported
@HBOMaxHelp So you’re not going to offer it to Crave or another Canadian equivalent?Similar to other HBO Max shows in the past? Wow. Awful.
-
Area of Areola
(@IDew802) reported
@hbomax Why don’t your downloads work offline for like flights for instance? Glitch of feature? Couldn’t watch Jean Smart on Hacks on my flight, it was tragic
-
Jason Todd
(@SnyderFan7) reported
@George_Taylor94 #SnyderCut smashed the servers and beat records of other movies to ******* pulp. Look at this @hbomax @jasonkilar
-
Mikey Mike
(@mrbigmike87) reported
@HBOMaxHelp Customer service with Google was terrible but I got it figured out by cancelling and then re-subscribing with YouTubeTV rather than Google Play, who knew it was different? They need a HBO Max auth in THEIR app
-
getcha thong outcha bussy, pleighboi
(@malarkeypimp) reported
@paynus3 @hbomax Was such a ******* terrible movie. The first one was pretty good too.
-
Hamad 浜田 حمد
(@CutHamad) reported
It’s actually hard for me now to even think about giving money to @WBHomeEnt @WarnerMedia and please don’t insult my intelligence by telling me giving money to @hbomax will help #RestoreTheSnyderverse.
-
Michelle Patini
(@mets311grl) reported
The @hbomax app is giving me a headache. I never know when it's going to work 🤬
-
Lindsey - #BringWynonnaHome
(@xfbard) reported
@TopShelf_Law @hbomax Let' see what kind of "trouble" we can get into today.... #WynonnaEarp #BringWynonnaHome