HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hamburg, HH | 2 |
| Paris, Île-de-France | 2 |
| Washington, D.C., DC | 2 |
| Berlin, Land Berlin | 2 |
| Queens, NY | 2 |
| Atlanta, GA | 2 |
| Mexico City, CDMX | 2 |
| Seattle, WA | 1 |
| Newnan, GA | 1 |
| Waynesville, NC | 1 |
| João Pessoa, PB | 1 |
| Porto Alegre, RS | 1 |
| Corning, NY | 1 |
| Cleveland, OH | 1 |
| Los Angeles, CA | 1 |
| Eau Claire, WI | 1 |
| Lexington, KY | 1 |
| Bellmore, NY | 1 |
| Rocky River, OH | 1 |
| Oklahoma City, OK | 1 |
| Indianapolis, IN | 1 |
| Lafayette, IN | 1 |
| Prospect, KY | 1 |
| Carlisle, PA | 1 |
| Irving, TX | 1 |
| Painesville, OH | 1 |
| Stuart, FL | 1 |
| Rowlett, TX | 1 |
| Aurora, CO | 1 |
| Écully, Auvergne-Rhône-Alpes | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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rad 🌝 rising
(@Jilli_Beans) reported
Everyone sad that @hbomax is down watching the mare finale doesn’t understand that I’m on the last fifteen minutes of S3 of Children of Earth. Help me Captain Jack @JohnBarrowman
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Jennifer Vadiveloo
(@jennyvadi) reported
@HBOMaxHelp Help!! Trying to watch Mare and the app keeps closing 😩
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John Wimmer
(@thewhim) reported
from
Guilderland Center, New York
@HBOMaxHelp @AdrienneRegina So the app on my phone and fire stick are the problem?
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Not very complicated
(@very_actually) reported
I”m about two seconds from going airport Karen on the manger of @hbomax #MareOfEasttown #crash
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Caroline Dymphna
(@littlevegan) reported
@hbomax FIX IT
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Toni Kriberscheck
(@Leaviolet) reported
@hbomax Nope can’t watch! Come on HBO fix it!!
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Shanna
(@ShannaWrites) reported
Omg @hbomax this is not the ******* time for you to crash on me!!! You make wait weeks for the Mare of Easttown finale then just die?!?!?!?
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William James
(@WilliamJames727) reported
Since @hbomax doesn't work, what do we all think? John killed the girl and convinced a drunk Billy that he did it? #MareOfEasttown #HBOMax
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Sharonne Hayes MD
(@SharonneHayes) reported
@AdrienneRegina @hbomax WEb, Firestick and Samsung SmartTV- none work tonight
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Sean Basquill
(@smbasquill) reported
@HBOMaxHelp any chance you can figure out how to not suck *** and crash when you roll out series finales?
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Erin Tarantino ♦️
(@erincandy) reported
@T_Lawson @HeyMichaelNaz @hbomax That sucks so bad. When HBO first launched their streaming on crave it used to always crash on finales like game of thrones. They seemed to have fixed it though over the years. Hbo Max is still new
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Britt
(@brimil) reported
@hbomax Not working
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Jeannie O'Conor
(@RealJeanniekate) reported
@realDoc_Strange @hbomax Are you having the same problem?
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begonia hoponoponing
(@begolop) reported
@HBOMaxHelp we tried to reinstall the app and not even with that would work!
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brandonbatson
(@brandonbatson) reported
If @hbomax does not fix this app issue in the next 15 mins, I can’t be held responsible for my actions! You had one damn job!
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