HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 2 |
| Washington, D.C., DC | 2 |
| Berlin, Land Berlin | 2 |
| Queens, NY | 2 |
| Atlanta, GA | 2 |
| Mexico City, CDMX | 2 |
| Stuart, FL | 1 |
| Rowlett, TX | 1 |
| Aurora, CO | 1 |
| Écully, Auvergne-Rhône-Alpes | 1 |
| El Pueblito, QUE | 1 |
| El Paso, TX | 1 |
| Lexington, NC | 1 |
| Philadelphia, PA | 1 |
| Groß-Umstadt, Hessen | 1 |
| Hamburg, HH | 1 |
| Pittsburgh, PA | 1 |
| Rochester, MN | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Abtsgmünd, Baden-Württemberg Region | 1 |
| Utrecht, ut | 1 |
| Firminy, Auvergne-Rhône-Alpes | 1 |
| Columbia, MD | 1 |
| Vancouver, BC | 1 |
| Genoa, OH | 1 |
| Hickory, NC | 1 |
| Lagoa da Prata, MG | 1 |
| Bridgeport, CT | 1 |
| Perry, GA | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
-
Jeff Bates
(@MJeffdbates) reported
from
Fort Barnard Heights, Virginia
@HBOMaxHelp WW1984 is STILL lagging when playing on my Roku TV! I have a support ticket that I was told was submitted to your technical support team but no one has contacted me. What is the status? WW1984 is unwatchable! Your customer support has been terrible!
-
ًcris caos spoilers!!
(@hsIotfilms) reported
@SWlFTSNAT @hbomax @hbomax LITERALLY THIS IS A CRY FOR HELP
-
2021 Revenge of the Keith
(@Ungapungiuk) reported
@BriguySalisbury @Roku @hbomax I had to figure it out myself... clicked wonder woman 84 and it made me sign in on my #roku that's how I got it to work
-
claire richardson
(@ToonGirl82) reported
@WonderWomanFilm @DCComics @hbomax When can we stream it in the UK? Seeing as we are about to go into a full-on lockdown again it really doesn't help when it's "released" in closed cinemas
-
Inertia:/
(@Inertia_07) reported
@ReginaHouTX @hbomax Why is it that hacking a female lead is so important. It wasn’t the female lead being the problem, Gal was amazing in my book. The Writing was ******, boring, and just plain old cri hey. And no not because it had a female director/Writer because The first WW, wasn’t the same
-
Diego
(@dieggsc52) reported
@MattTheWriter1 @WonderWomanFilm @hbomax I literally said it's not about its comic accuracy. I don't really care about it's comic accuracy. As a movie viewer, the movie is bad. That opinion logic doesn't work anymore. Opinions doesn't mean everyone is right.
-
ArArArchStanton
(@ArArArchStanton) reported
@hbomax Experience the film that brings you nonsensical plot point after nonsensical plot point, as if nobody thought any of it through. Major moral issues are totally ignored, new powers and abilities come and go, and the main villain learns to walk in heels. Available only on HBO MAX
-
Danno
(@WolfOfTheGate) reported
@wonderbruno @WonderWomanFilm @hbomax It looked terrible
-
AZ Dirt Rider
(@dec081980) reported
@hbomax The first WW movie was awesome. This new movie is terrible.
-
GKIDS Films
(@GKIDSfilms) reported
@cjkaminski @audreywongk @hbomax This is a glitch/mislabeling that is being fixed!
-
blizardfingers35
(@blizardfingers3) reported
Is @hbomax doing anything to fix the glitches that make you have to restart your system? IJS its really frustrating!
-
Brian Salisbury
(@BriguySalisbury) reported
Hey @Roku, I already pay for @hbomax. So can you tell me why your new HBOMax app doesn’t have a sign in function? Only choice I have is to subscribe and pay for HBOMax thru you. So I have to pay for it twice? Y’all really need to figure this out.
-
Rodlmayberry
(@rodlmayberry) reported
@hbomax **** was awful!
-
Timothy Thelen
(@timmthelen) reported
@HBOMaxHelp I have tried to stream Wonder Woman 1984 at least once a day, including today, since it premiered, with no luck. It hasn't mattered what time of day, I always receive the 'Can't play title' message. Is there any way to fix this?
-
Tarek Halaby
(@Tarek53180) reported
@hbomax having issues with the app on my @Samsung tv ks8000 i am able to watch a content for a certain amount f time than an error message pops up and I have to re start the app every time and the problem still continues