HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zapopan, JAL | 2 |
| Philadelphia, PA | 2 |
| Buffalo, NY | 2 |
| Richmond, VA | 2 |
| Dallas, TX | 2 |
| Walnut Creek, CA | 1 |
| Makati City, National Capital Region | 1 |
| Adelaide, SA | 1 |
| Santa Clara, CA | 1 |
| Mission Viejo, CA | 1 |
| Clio, MI | 1 |
| Rolling Meadows, IL | 1 |
| Manises, Comunitat Valenciana | 1 |
| San Antonio, TX | 1 |
| Riverside, CA | 1 |
| Port Saint Lucie, FL | 1 |
| Los Angeles, CA | 1 |
| Chicago, IL | 1 |
| Houston, TX | 1 |
| Cornersville, TN | 1 |
| São Francisco do Sul, SC | 1 |
| Holden, ME | 1 |
| Aurora, IL | 1 |
| Portland, OR | 1 |
| Chihuahua, CHH | 1 |
| Monroe, NY | 1 |
| San Jose, CA | 1 |
| London, England | 1 |
| Lakewood, NJ | 1 |
| Brewer, ME | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Neil🤌🏽
(@iNfiniNeil) reported
@Xfinity DVR has the same quality as the @hbomax app. You hit rewind or fast forward and BOOM 💥. App crashes, and the device you are streaming from blows up. I’m ready for @peacockTV to take over....fully.
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Brett Miller
(@breptile) reported
@hbomax is episode 1 of Murders at Starved Rock supposed to be titled "The Boogeyman" or "The Bogeyman"? Because at 4:37 you immediately made me question the quality of the editing.
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Slum Luther king
(@BaintNi) reported
@holabulma It’s good on the phone when at work but suck when I watch off the console @hbomax @HBOMaxHelp
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✨ KO ✨
(@kaitlinohlinger) reported
@HBOMaxHelp I am using a MacBook and safari browser. Programs do not load or I get an error “we’re having trouble with this title”
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DigitalVirus
(@DigitalVirus87) reported
@HBOMaxHelp Noticed the issue on Vizio TV and on PC
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Christi
(@schittscreekfan) reported
@ChuckMovieFans @hbomax I didn’t work today so there’s that….
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Ellen Lee Schwartz
(@Ellen_Lee3) reported
@hbomax Why is your mobile app always a problem? It really sucks.
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DigitalVirus
(@DigitalVirus87) reported
@hbomax are you ever going to fix the playback for BBC shows (Doctor Who). The show feels like it's playing just a but too fast. It's very distracting.
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Matthew Ligocki
(@MLigocki6f7) reported
@HBOMaxHelp No, just a black screen. Oddly enough episode 3 and 5 play fine. It's just episode 4 (so far). It does work on my wife's smart phone.
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64Bit Modeling
(@64bitmodeling) reported
@NAChristakis @hbomax @Station11onmax Hmmmm. First episode was decent, second episode was unbearably awful. I stopped. It must get better???
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S.
(@s_shirvraix) reported
@hbomax need help with subscription and keep getting redirects. Please help
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Hollis (she/her)
(@hollisst) reported
Hey @HBOMaxHelp! I have a question & can't find an answer on the website. Is someone available to help? It should be a pretty simple question. Thanks!
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Haemaker
(@haemaker) reported
@briankrebs @hacks4pancakes Sounds like @hbomax . Have to login anew all the time, and on a TV which is extra painful.
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Vos ᡕᠵ᠊ᡃ່࡚ࠢ࠘ ⸝່ࠡࠣ᠊߯᠆ࠣ࠘ᡁࠣ࠘᠊᠊ࠢ࠘𐡏💔
(@yup0326) reported
@hbomax HBO I can’t download the tv shows. It keeps giving me error. I was only able to download 1. It’s been hours
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Jacemandaspaceman69
(@Jacemandaspace2) reported
@Signs2323 @hbomax They have been thinking of ways to use the ZSJL fans but not continue the Snyderverse and for the most part it will never work. Using clips from the snydercut to promote future projects or promoting josstice league 4k releases won’t sit well. Fans are smarter than that.
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