HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 2
Mexico City, CDMX 2
Riverside, CA 2
San Jose, CA 2
Portland, OR 2
Paris, Île-de-France 2
Utrecht, ut 1
Firminy, Auvergne-Rhône-Alpes 1
Queens, NY 1
Columbia, MD 1
Vancouver, BC 1
Genoa, OH 1
Washington, D.C., DC 1
Hickory, NC 1
Lagoa da Prata, MG 1
Bridgeport, CT 1
Perry, GA 1
Berlin, Land Berlin 1
Brandenburg an der Havel, Brandenburg 1
Sacramento, CA 1
Renton, WA 1
Santa Maria, CA 1
Newark, DE 1
Mount Pleasant, SC 1
Montechiarugolo, Emilia-Romagna 1
Holly Ridge, NC 1
Racine, WI 1
St. Martin, Niederösterreich 1
Sherbrooke, QC 1
Innsbruck, Tirol 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • mrsosodeaf Allen (@mrsosodeaf) reported

    @hbomax only HBO content is streaming. TV shows and movies. The hubs don’t load. DC,Cartoon Network nothing. If it’s HBO though it won’t load. So it’s not HBO Max it’s just HBO why is that? I want a reply from @hbomax not the help center.

  • km_griese Katey Griese (@km_griese) reported

    @Xfinity @hbomax why won’t my hbo max work??? Every time I get into the app I hit to watch the movie and it takes me back to the main screen. I even try through on demand and it’s the same. #fixthis #HBOMax

  • dandelionn_wine 𝒟𝑒𝓃𝒾𝓈𝑒 💖💜💙 | 𝙱𝙻𝙼 (@dandelionn_wine) reported

    🤬🤬🤬 @hbomax you are the WORST. I’m tired of the tv app freezing up on me.

  • SonaMohamadi sona mohamadi (@SonaMohamadi) reported

    @ATT @Tribeca @hbomax Hello, I am a woman and I lost all my money in the capital and foreign exchange market and my wife wants her money. I need $ 15,000 and my wish is that my account be charged. Please save me and help me. Please, please, otherwise I have to end my life, please help, I'm right

  • IOUTURTLE Turtle (@IOUTURTLE) reported

    Whatever god awful update @hbomax did it totally ****** up the seamless transition between episodes. I literally have to back out, log out, and re-enter the app & MAYBE it will play the next episode. And don’t get me started on pausing it for too long

  • MCzaplicki97 Perpetually Disappointed Phillies Fan (@MCzaplicki97) reported

    @hbomax fix your absolutely garbage app good lord

  • FrankAmico1 Frank Amico (@FrankAmico1) reported

    @hbomax I FIND IT REALLY UPSETTING THAT I HAVE TO SIT RIGHT SO CLOSE TO MY PC JUST TO HEAR HBO MAX. I CALLED MY CABLE PROVIDER THEY SAY IT IS AN HBO MAX ISSUE. I CALLED HBO MAX AND THEY TELL ME TO GO BUY HEADPHONES. EVERYTHING ELSE I PLAY ON YOUTUBE OR SOCAIL MEDIA SOUNDS FINE.

  • stephenmilesDP ste_en + ph 🐬🛸 (@stephenmilesDP) reported

    @HBOMaxHelp y’all do realize your app absolutely sucks right? No I don’t need you help bc even with it problems still persist. Hire some people from @netflix or something bc damn this is a frustrating app

  • Herkules44 Herkules44 (@Herkules44) reported from Robinson Township, Pennsylvania

    Why @hbomax suck ***? Everybody else have issues? Is this some mare of easttown **** @megstalter

  • SuperHarleyQ ❖♦◆⟣ Harley Quinn ⟢◆♦❖ (@SuperHarleyQ) reported

    @HBOMaxHelp Please fix all the errors messages.

  • IamEricT IamEric+ Streaming Service only 4.99/month (@IamEricT) reported from River Forest, Illinois

    @hbomax “in the heights” content not available. I’m dealing w a revolt here. Please fix

  • VinnyPrincipe0 Cyberjunk 1985 🏳️‍🌈 (@VinnyPrincipe0) reported

    Yo, @HBOMaxHelp Why does your PS4 app keep messing up? Can't go more than 11 minutes without getting an error and have to restart the damn thing.

  • toxic_antifem E (@toxic_antifem) reported

    @hbomax @gossipgirl This looks god awful

  • DrewColleran78 Drew Colleran (@DrewColleran78) reported

    Hey @hbomax, your app is broken, boo

  • DanielTWare future peloton owner (@DanielTWare) reported

    everything on my HBO Max is either in spanish or stuck in the narrator mode fix this right now @hbomax

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