HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Berlin, Land Berlin 2
Queens, NY 2
Atlanta, GA 2
Mexico City, CDMX 2
Riverside, CA 2
Portland, OR 2
Philadelphia, PA 1
Groß-Umstadt, Hessen 1
Hamburg, HH 1
Pittsburgh, PA 1
Rochester, MN 1
Guayaquil, Provincia del Guayas 1
Abtsgmünd, Baden-Württemberg Region 1
Utrecht, ut 1
Firminy, Auvergne-Rhône-Alpes 1
Columbia, MD 1
Vancouver, BC 1
Genoa, OH 1
Washington, D.C., DC 1
Hickory, NC 1
Lagoa da Prata, MG 1
Bridgeport, CT 1
Perry, GA 1
Brandenburg an der Havel, Brandenburg 1
Sacramento, CA 1
Renton, WA 1
Santa Maria, CA 1
Newark, DE 1
Mount Pleasant, SC 1
Montechiarugolo, Emilia-Romagna 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • KeithHayhurst1 Keith (@KeithHayhurst1) reported

    @hbomax Terrible app. Wouldn’t recommend

  • SavSavvz Sav (@SavSavvz) reported

    @wbpictures @hbomax Terrible film.

  • 84Hired Hired_Gunn_84 (@84Hired) reported

    @HBOMaxHelp I checked for updates first,which did not fix the problem. So I uninstalled and reinstalled and the video I wanted to watch played but now Everytime I want to watch a movie I have to uninstall and then reinstall the app in my TCL Roku tv.

  • dilemmawhoknows dilemma (@dilemmawhoknows) reported

    @prodigalsonfox I would profile Capshaw, protect The Surgeon (I know, I'm a terrible human being) and partner Hoxley guess. Or, well, protect the show, partner the other Prodigies and profile @hbomax to #SaveProdigalSon! #SaveSunshine

  • Nel_Bringsjord Nel Bringsjord (@Nel_Bringsjord) reported

    @cassjmgelt @hbomax What? She's absolutely awful in it. Frozen face. Can't act. Jeeze. Awful, or rather, offal.

  • funkolivier Christopher Romijn-Stamos 😷 (@funkolivier) reported

    @AdeelofSteel @hbomax @CraveCanada I think that's a big problem then.

  • Who_Said_Lobo LOBO ♎️🔮☮️ (@Who_Said_Lobo) reported

    @Stasha_sanchez @LegendaryMax @hbomax Quality work right here 👏👏👏

  • jmmiami0815 Jeanette Moreno (@jmmiami0815) reported

    @HBOMaxHelp Thanks @HBOMaxHelp for your reply. Can you explain why this happens only with this movie and I can watch all the other ones with no issues.

  • QuinoaReeves Sara (@QuinoaReeves) reported

    Ayyye @hbomax @DCComics I tested negative for strep throat and missed 4 days of work at my new job for no reason, but you know what could mend this stressed soul? Bringing back #TeenTitans for any number of seasons above zero

  • whistl034 Whistl (@whistl034) reported

    @HBOmax just crapped out on me in mid-episode. The menus work, but it won’t play Babylon5 S1E2 anymore (just get 3 dots). Watching a different streaming service now.

  • psypharmacopeia Kevin Nasky, DO (@psypharmacopeia) reported

    @HBODocs @hbomax Sadly the pendulum has swung wildly in the other direction: people who rely on opioids for pain mgmt are (often abruptly) forced off meds & suffering tremendously. This is a complex issue that needs to be addressed w/ much more nuance & thoughtfulness than what we’re seeing now.

  • TheCosmicHacker Travis Seg (@TheCosmicHacker) reported

    @hbomax Whats with hbo max's problem with spoilers? It's detrimental. The Sopranos photo for season 1 ep 12 ruins the biggest plot point in the entire first season. Tony almost being killed. Then with Misery 1990, it shows Kathy Bates with a pistol on the cover. Fix this.

  • DoYourJobSix 🍕 (@DoYourJobSix) reported

    @hbomax @HBOMaxHelp Lots of issues with your app recently. Won’t load. Any suggestions?

  • patrick_gregson Patrick Gregson (@patrick_gregson) reported

    @hbomax your UI is quite possibly the worst I’ve ever seen including any websites from the early 2000’s. Contact me for the full list of grievances

  • jahmezactual Stark Contraxt 🇺🇸✊🇺🇸🦬 (@jahmezactual) reported

    Hey @HBO @hbomax can you try to fix your @Apple TV app so when my son wants to watch another episode of a cartoon, we don’t have to close out the app completely and log back in? It’s really annoying to have to do that every 15 minutes.

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