HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Fort Worth, TX | 2 |
| Dallas, TX | 2 |
| Toledo, OH | 2 |
| Philadelphia, PA | 2 |
| Los Angeles, CA | 2 |
| Fort Myers, FL | 2 |
| St. Louis, MO | 2 |
| Oak Harbor, WA | 1 |
| Bangor, ME | 1 |
| Reynosa, TAM | 1 |
| Santa Catarina, NLE | 1 |
| García, NLE | 1 |
| Brie-Comte-Robert, Île-de-France | 1 |
| Torrijos, Castilla-La Mancha | 1 |
| Bron, Auvergne-Rhône-Alpes | 1 |
| Quinns Rocks, WA | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Chelles, Île-de-France | 1 |
| Columbus, OH | 1 |
| Villeurbanne, Auvergne-Rhône-Alpes | 1 |
| Tours, Centre-Val de Loire | 1 |
| Limoges, Nouvelle-Aquitaine | 1 |
| Clinton Township, MI | 1 |
| Couvains, Normandie | 1 |
| Brno, Jihomoravský kraj | 1 |
| Dunkerque, Hauts-de-France | 1 |
| Westerville, OH | 1 |
| Béthune, Hauts-de-France | 1 |
| Denton, TX | 1 |
| Richmond, VA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Mary Alice Schwarrrrrrz
(@LJReegs) reported
@HBOMaxHelp @priamonique “...MAY be experiencing issues??! We’re not hallucinating, @hbomax. Sheesh.
-
Mr. Stephan
(@KPStephan) reported
@hbomax How dare you?! After this Mare finale fiasco, I would my subscription if I wasn't borrowing my friends login. You just think about that for next time.
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gcastillo
(@castlegec) reported
@HBOMaxHelp What’s the problem. Doesn’t seem to be a problem when you have to collect fees. Please figure this out. What’s the expected time for the fix.
-
Tara
(@Alfy0013) reported
@hbomax Still not working 😕 😒
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RyanFromNY
(@NY_Forever23) reported
@purewitz @HBOMaxHelp I checked the outage map earlier and it looked like the entire east coast as well as the Chicago area
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Carole Radziwill
(@CaroleRadziwill) reported
@hbomax HELP.
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Tish57
(@Tish573) reported
@HBOMaxHelp getting error after I’ve signed onto app after clicking onto watch Mare of Easttown it’s saying Unknown problem occurred to please contact TV provider
-
agnieszka ziemacka
(@agaziemacka) reported
@HBOMaxHelp we need our money back! Your service not working! Why we pay?
-
Illy
(@illinoisblue) reported
You literally have one job @hbomax one job. Fix your ****.
-
Mr. Stephan
(@KPStephan) reported
@hbomax How dare you?! After this Mare finale fiasco, I would cancel my subscription in an instant if I wasn't borrowing my friend's login. You just think that for next time.
-
Matt
(@mattheIbig) reported
No one has cared about Kate Winslet since 1997. Fix yourself @hbomax and let me watch The Leftovers.
-
Jaime Tessier
(@MrsJaimeTessier) reported
@HBOMaxHelp @priamonique This is the second time this week! What is your issue? Why are you charging $15/month for a service that fails multiple times a week?
-
Swish
(@SwishTweets) reported
@HBOMaxHelp No problem! Feel free to issue my refund directly to the credit card you have on file
-
Lawrence Celani, Ph.D. (candidate)
(@LawrenceCelani) reported
This confirms that @hbomax is by far the worst streaming app.
-
Roderic Green Sr.
(@rodgrn) reported
from
Commerce, Michigan
I guess @HBOMAX doesn't want me to watch #MareOfEasttown tonight. Must be a server load issue.