HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 2
Fort Myers, FL 2
St. Louis, MO 2
Paris, Île-de-France 2
Quito, Provincia de Pichincha 2
Danville, CA 1
Sherbrooke, QC 1
Salem, WI 1
Allentown, NJ 1
Solidaridad, ROO 1
Macungie, PA 1
Jiutepec, MOR 1
Madrid, Comunidad de Madrid 1
East Lansing, MI 1
Bangkok, Bangkok 1
Bogotá, Distrito Capital de Bogotá 1
Ciudad Nezahualcoyotl, MEX 1
Urbandale, IA 1
Verona, WI 1
Salt Lake City, UT 1
Irvington, NJ 1
Hudson, OH 1
Denver, CO 1
Lima, Provincia de Lima 1
Boise, ID 1
Milwaukee, WI 1
Philadelphia, PA 1
Saint Paul, MN 1
Detroit, MI 1
Waynesboro, VA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • MoultonHawk 𝙼𝚘𝚞𝚕𝚝𝚘𝚗𝙷𝚊𝚠𝚔 (@MoultonHawk) reported

    @HBOMaxHelp commercials buffer I have to stop go back to series main page and start again

  • GrapeJuiceMe Welch Knowles Carter (@GrapeJuiceMe) reported

    @HBOMaxHelp Trying to login from my computer for my lgtv

  • GrapeJuiceMe Welch Knowles Carter (@GrapeJuiceMe) reported

    @hbomax why is your website not allowing me to sign in with my provider?

  • greggetsreal Greg (@greggetsreal) reported

    Started watching Succession. Afraid my wife is going to run off with Jeremy Strong. Help @succession @HBO @hbomax

  • primadonnatella Dr. Harleen Frances Quinzel (@primadonnatella) reported

    @HBOMaxHelp @DennisDoms having same issue

  • SavageeQueenG Famous Queen G Baby 👸🏽 (@SavageeQueenG) reported

    @6riscila @PLLonMax @hbomax They should’ve it’s AWFUL 😭

  • _tylerdix Tyler Dix (@_tylerdix) reported

    @HBOMaxHelp why do I pay $15 a month for an app that doesn’t work? Been trying to watch westworld for 20 minutes and can’t get to the latest episode without the app freezing.

  • Simply_KAS 𝕜𝕒𝕟𝕟𝕖𝕤 ✨ (@Simply_KAS) reported

    @HBOMaxHelp It’s not my devices if your app is the only app not working.

  • _tylerdix Tyler Dix (@_tylerdix) reported

    @HBOMaxHelp Video playback isn’t the issue. When I select a show or main menu category the screen goes blank and I just see the purple background color and am not able to select a specific episode or anything

  • donovanmartin5 donovan (Countdown to #Gotg3) (@donovanmartin5) reported

    @themarveImaniac are you experiencing problems with @hbomax rn, I'm trying to watch @dcharleyquinn rn and when I go to play it just has a black screen then says, something went wrong, try again.

  • poodiemuckle Poodiemuckle Stands with Ukraine (he/him) (@poodiemuckle) reported

    Anyone else having problems with the @hbomax app on the @amazonfiretv stick? Video freezes on load, have to force stop and restart app; and shows advance to next episode too soon.

  • tonisaxe kj ⛰ (@tonisaxe) reported

    @hbomax take over the wilds. please. you would fix that bad boy up so quick

  • mags_mkb Pete Magsalin (@mags_mkb) reported

    I love that @hbomax was like “oh you’re deaf and want to watch our movies? Go **** yourself.” Whoever’s in charge of the captioning and general optimization of their service needs to be fired. Literally the most unusable platform.

  • RecklesTrucker Reckless (bad meme account) Trucker ☭⃠ (@RecklesTrucker) reported

    @dcharleyquinn @hbomax This looks awful

  • BurntJules BurntMarshmallow (@BurntJules) reported

    @CartoonitoCN @hbomax To those Whining about Cartoon Characters helping educate young minds: Wtf is your problem?! Think of it this way... Do you still like cartoons? Yes. So watch 'em, watch the old ones. Let little kids enjoy the Characters you loved in their way, not yours! It's not hurting you.

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