HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Philadelphia, PA 3
Buffalo, NY 2
Saint Paul, MN 2
Richmond, VA 2
Fort Worth, TX 2
Dallas, TX 2
Toledo, OH 2
Fort Myers, FL 2
St. Louis, MO 2
San Jose, CA 1
London, England 1
Lakewood, NJ 1
Brewer, ME 1
Suzano, SP 1
Brasília, DF 1
Paris, Île-de-France 1
Lakeland, FL 1
Henrico County, VA 1
Farmville, VA 1
Angra dos Reis, RJ 1
Chesapeake, VA 1
Wheaton, IL 1
Green Bay, WI 1
Goiânia, GO 1
Conroe, TX 1
Zapopan, JAL 1
Woodland, CA 1
Orlando, FL 1
Seattle, WA 1
Chambersburg, PA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • NoWayitsMiku Eileen :) ☀️ | Long Live Mik (@NoWayitsMiku) reported

    @hbomax fix your ******* site it shouldn't be skipping to the next episode 3 minutes early

  • hanaonhermain hana 🇨🇿🇫🇮 (@hanaonhermain) reported

    @TheLastofUsHBO @depechemode @hbomax Bill, a gay man, using 80s music as code for trouble has totally broken me

  • djabula64 Djabula (@djabula64) reported

    @mindykaling @hbomax @velmatheseries Nobody is thanking you and that's for a reason. You are part of one of the worst shows ever and will be remembered for that. When I see a picture of you online, it's a no no from the start and will never watch a show you are part of. You should be ashamed for accepting this role

  • TuffToShoes Shoes (@TuffToShoes) reported

    @HBOMaxHelp Been staring at the hbo max menu screen and realizing this app is nothing to me without Harry Potter. Send help plez

  • Quinton_Harris QuinnGriffeyJr (@Quinton_Harris) reported

    @hbomax This episode was terrible, you could have at least had them getting attacked half of the time or some ****.... I thought I was watching 7th Heaven or something.....

  • Bonzai_Badger Banzai Badger 💚 (@Bonzai_Badger) reported

    It's not surprising that @hbomax couldn't help themselves and they added a gay scene in the @TheLastofUsHBOTV series that was NOT in the original game. I'm definitely done with this woke version and canceling my subscription. #TheLastOfUs #GetWokeGoBroke

  • mohadeeq6 J R (@mohadeeq6) reported

    @TheLastofUsHBO @hbomax Worst episode i ever watched i will never look strawberry the same again 🤢🤢🤢🤢🤢🤢🤢

  • MzChita Mz. Chita (@MzChita) reported

    @hbomax why are the subtitles on when I turn them off? So annoying that they are automatically on. I dont need to read what the characters are saying!!! Please FIX THIS!

  • Gammer20071 Harn2006 (@Gammer20071) reported

    @hbomax @Nick_Offerman How do you somehow create gems like the last of us then also create the worst show in the world? (Velma)

  • jphayes21 Jamie Hayes (@jphayes21) reported

    @hbomax is there a trick to get your app to work on a plane with the downloaded content? By far the worst app of all the streaming services.

  • pietrofesar Rocco Pietrofesa (@pietrofesar) reported

    @hbomax why do you start shows in the dark and then let us see them when the episode begins? It's terrible and no one asked for that. Please remove and just have the show start.

  • Crispy1420 Chris Kuczenski (@Crispy1420) reported

    @hbomax Worst rated HBO show Please get rid of this trash

  • ShelbyOChambers Shelby Chambers (@ShelbyOChambers) reported

    @HBOMaxHelp Halfway through episode one it is telling me title is not available with a long error code. How come?

  • djabula64 Djabula (@djabula64) reported

    @hbomax Stop making a fool out of yourself and cancel this stupid and worst rated series even. No body likes it and you have to accept it. The sooner it goes, the better for hbo. This has nothing to do with the Scooby-Doo franchise. This particular case is stupidand shameful for you

  • Sureasyoureborn Elephants but (@Sureasyoureborn) reported

    @netflix this password nonsense combing with the canceling of everything I enjoyed led to me canceling a subscription I’ve had since 2006. You’ve lost the plot! You need to retain customers not just get new ones. @hbomax might help with some tips

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