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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Omaha, NE 1
Birmingham, England 1
Schongau, Bavaria 1
Hollywood, FL 1
Bellevue, NE 1
Alpena, MI 1
Palm City, FL 1
Saint-Gildas-de-Rhuys, Brittany 1
Leeds, England 1
Liverpool, England 1
Brackley, England 1
Saalfeld, Thuringia 1
Max Meadows, VA 1
New York City, NY 1
Urbana, OH 1
Oklahoma City, OK 2
Denver, CO 1
Queens, NY 3
Springfield, MO 1
Charlotte, NC 1
Rice, MN 1
Providence, RI 1
Seattle, WA 1
Newnan, GA 1
Waynesville, NC 1
João Pessoa, PB 1
Porto Alegre, RS 1
Corning, NY 1
Cleveland, OH 1
Los Angeles, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • SuperHighDougJ
    Luit Dev (@SuperHighDougJ) reported

    @el_capi_de_siam @hbomax @DiscoveryIncTV This is the problem. They won't bother to read such a long thing. Should've written it in a short but effective way. This is useless now.

  • mammothguy
    [NAME REDACTED] (@mammothguy) reported

    @HBOMaxHelp my Roku app is defaulting to Spanish and can't change it. How do I fix it?

  • ecksjay
    ECKSJAY | OAKLAND (@ecksjay) reported

    @DanteRoss @hbomax Weird, never had any issues with it on Apple TV or iPad.

  • realchristil
    Christine Harding (@realchristil) reported

    @hbomax A group of 15 year old boys kicked their ***! She wants equal pay, then work towards it. I'd rather watch paint dry!

  • yanisgodines
    yanis godines (@yanisgodines) reported

    @hbomax fix yourself

  • WillGeater
    Will Geater (@WillGeater) reported

    @hbomax ever going to fix the subtitles on Gomorrah season 4 or are we just waiting for Godot over here?!? #HBOMax #Gomorrah #subtitlegate

  • BeeBronte
    Beronica Bronte 🌺 (@BeeBronte) reported

    Someone hacked my @hbomax account and of course there is no way to contact them to fix it. SMH. @HBOMaxHelp

  • GageNasty
    Gage (@GageNasty) reported

    @HBOMaxHelp @p10q @jasonkilar I’m having the same problem! Can’t access my account because someone changed the email & password! Please help!!

  • GageNasty
    Gage (@GageNasty) reported

    @HBOMaxHelp my account was hacked, they changed the email & password, and now I can’t access it. Please help

  • Focus916
    Focus916 (@Focus916) reported

    @hbomax dear God please fix your apps. It does nothing but crash on all platforms.

  • Yung_fendi
    bro j simpson (@Yung_fendi) reported

    @hbomax make the console version work my god I’m so sick of this **** crashing for no reason

  • felix_jahswill
    Richard Felix (@felix_jahswill) reported

    @GageNasty @HBOMaxHelp I had similar issues few weeks ago too.Reached out to support but got no response from them . Just when I thought I’ve lost it all, I came across @eric_cyber on IG who helped me recover my lost account

  • petremihai
    Nicolae Petre Mihai (@petremihai) reported

    @el_capi_de_siam @hbomax @DiscoveryIncTV What a dumb reason to cancel a subscription. Because of a terrible movie, even if HBO Max has countless great movies and TV shows. That is the definition of a moronic toxic fan.

  • AnttDave
    clean the tub, Rev Run! (@AnttDave) reported from Philadelphia, Pennsylvania

    The @hbomax app is terrible. It’s always having issues

  • GageNasty
    Gage (@GageNasty) reported

    @hbomax my account was hacked, they changed the email & password, and now I can’t access it. Please help

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