HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Berlin, Land Berlin | 2 |
| Queens, NY | 2 |
| Atlanta, GA | 2 |
| Mexico City, CDMX | 2 |
| Riverside, CA | 2 |
| El Paso, TX | 1 |
| Lexington, NC | 1 |
| Philadelphia, PA | 1 |
| Groß-Umstadt, Hessen | 1 |
| Hamburg, HH | 1 |
| Pittsburgh, PA | 1 |
| Rochester, MN | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Abtsgmünd, Baden-Württemberg Region | 1 |
| Utrecht, ut | 1 |
| Firminy, Auvergne-Rhône-Alpes | 1 |
| Columbia, MD | 1 |
| Vancouver, BC | 1 |
| Genoa, OH | 1 |
| Washington, D.C., DC | 1 |
| Hickory, NC | 1 |
| Lagoa da Prata, MG | 1 |
| Bridgeport, CT | 1 |
| Perry, GA | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
| Sacramento, CA | 1 |
| Renton, WA | 1 |
| Santa Maria, CA | 1 |
| Newark, DE | 1 |
| Mount Pleasant, SC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
-
Rosario Mendoza
(@Jarelsy91) reported
from
San Antonio, Texas
@HBOMaxHelp I’m watching a movie on HBOMAX but the movie just paused! I exit the app twice but still happens. Can you guys fix it?
-
Fashionforty | BLM
(@jonjace24) reported
@rubylovesanime @hbomax They do have it but there app has been really bad lately and for some reason when i select japanese it still doesn't play. I tried @Crunchyroll but there audio quality is too low on mobile for me to enjoy it on my train ride
-
Craig
(@craig1555) reported
@HBOMaxHelp No, any error messages. HBO Max crashing
-
Buttboob
(@udderhole) reported
@hbomax thanks for scaring my kitten. Def not subbing. Fix your ads
-
𝙰 𝚖 𝚊 𝚗 𝚍 𝚊
(@kindheartedmiss) reported
@hbomax hi- i’m trying to update my subscription, but keep getting an error message. can you help?
-
Doc.
(@Doc_Rogers) reported
Holy hell. How has no one at @xbox forced @hbomax to fix their app. The app does not support Dolby Vision or Atmos. I have to switch my receiver to the fire stick.
-
Commander In Thief (Biden cheated) Same on Gab
(@rslamon) reported
@hbomax Can you PLEASE do something to fix your UI??? Every time I try to watch a series it errors by the time episode 5 is up. Boooooo!!!!!
-
Shane with two A’s
(@Shaine_O_Mac) reported
@hbomax has more bug issues than gateway 2000
-
alex🌵
(@yagirlalex96) reported
YO @hbomax @amazon FIX YOUR **** 😭😤 the HBO Max app on the Fire Stick is GARBAGE. Constant buffering, menu errors, even after hard resetting the actual device. And might I add that this is our NEW Fire Stick. Smh. This happens every weekend watching GoT with my family.
-
AKA Ruzante
(@Alessandrocamon) reported
@HBOMaxHelp @motejod It does. Not. Work
-
Gray.FGC ❤️🔥
(@BrazyHeaux) reported
@hbomax why can’t I watch my @dallascowboys crash and burn from the inside out? I thought Hard Knocks was a HBO Original! 🙄
-
Yusuke Urameshi 🇯🇲
(@yasukeforpres) reported
@hbomax can I come work for y’all and fix y’all damn streaming system cuz I’m tired
-
𝙧𝙤𝙙𝙚𝙤 𝙨𝙞𝙙𝙚 𝙘𝙝𝙖𝙧𝙖𝙘𝙩𝙚𝙧 🤠
(@phillip_tho) reported
@HBOMaxHelp It’s a Vizio V-series (V655). I already know there isn’t an app available but, since there is for nearly every other streaming platform, including ones that are newer than HBO Max, I’m expecting that you’re working to fix that soon :)
-
Alex Franco
(@jafrancov) reported
Hey @hbomax, you really need to fix your app for #Roku devices, it crash, is so slow, and heat the device to the point that it needs to reboot!
-
Craig
(@craig1555) reported
@HBOMaxHelp HBO Max is not working roku???