HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Portland, OR | 4 |
Austin, TX | 3 |
Streamwood, IL | 2 |
Madrid, Comunidad de Madrid | 2 |
Colorado Springs, CO | 2 |
Valencia, Comunitat Valenciana | 2 |
Grand Rapids, MI | 2 |
Göteborg, Västra Götalands län | 2 |
Chicago, IL | 2 |
Westminster, MA | 2 |
Sydney, NSW | 1 |
Teziutlan, PUE | 1 |
Tallahassee, FL | 1 |
Wayland, MA | 1 |
Orléans, Centre-Val de Loire | 1 |
La Mesa, CA | 1 |
Columbus, OH | 1 |
Cedar Creek, TX | 1 |
Pensacola, FL | 1 |
Pereira, Departamento de Risaralda | 1 |
Naha, Okinawa | 1 |
Lebanon, NJ | 1 |
Santa Clara, CA | 1 |
Olympia, WA | 1 |
Inwood, WV | 1 |
Sandy, UT | 1 |
Scottsdale, AZ | 1 |
Svenljunga, Västra Götalands län | 1 |
Stuart, FL | 1 |
Parkville, MD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Shelby Leisinger (@shelbsmariel) reported
House of the Dragon keeps making HBO max crash but other programs are playing fine…what gives? @hbomax
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hh (@77overit77) reported
all @HBO @hbomax is saying about #HouseoftheDragon is to restart your app. bruh fix the crashing tf
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sindhura gade (@cndura) reported
@HBOMaxHelp The app crashes, works after reinstalling and creating a new profile. But there is no audio if we select English Original. All other languages work
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Captain Hook (@king_curry3) reported
Fix up @hbomax
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Joe Cain (@DigitalWidget) reported
@hbomax I can’t even login to my account and I’m one of your early yearly paying/no ads subscribers. WTF
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keepmoving (@keep_moving) reported
@HBOMaxHelp But it’s not. Crash after crash. 😝
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Arjun Reddy P (@pnmreddy) reported
@NattyBrarian @HouseofDragon @hbomax Why should I create a new profile, HBO should have given instructions with payment receipt, these are the issues you get, create new profile before 9 pm Sunday to watch House of Dragons. Now half the world watched you are giving now instructions what to do, this is unfair.
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TheWhiteDahlia (@TheWhiteDahlia_) reported
@Ousean_MrChillo @HouseofDragon @hbomax It was rushed, the dialogue was awful and storylines that were built up for seasons were abruptly ended in an amazingly unsatisfactory way.. so no, the internet didn’t “tell me” it was awful. It was awful.
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KT (@K_Tambo) reported
@HBOMaxHelp Fire stick. Moved to Xbox though and it’s working. Must be a fire stick issue.
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Tanisha Granville (@TGville2285) reported
@HBOMaxHelp Still not working on firestick. We've Uninstalled, reinstall, and restarted it and it still crashes after the intro
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Life is short/long (@cargalnyc) reported
@HouseofDragon @hbomax Trying to watch on HBOMAX and it won't start. HELP
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doeh (@daryst1) reported
@HouseofDragon @hbomax i can’t connect. getting a retry later response. everything else is fine. servers overwhelmed?
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Taylor (@TaylorNedrow) reported
@SarahMcNamara0 @G_F_SANDERS @hbomax Didn’t work.
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Mark V (@LETHALWEAPONMV) reported from Houston, Texas
I don’t have @hbomax login anymore 😕
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cersei lannister pr manager (@natdiaries) reported
@HBOMaxHelp my hbo crashed plz help me