HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
Washington, D.C., DC 2
Berlin, Land Berlin 2
Queens, NY 2
Atlanta, GA 2
Mexico City, CDMX 2
Riverside, CA 2
Rowlett, TX 1
Aurora, CO 1
Écully, Auvergne-Rhône-Alpes 1
El Pueblito, QUE 1
El Paso, TX 1
Lexington, NC 1
Philadelphia, PA 1
Groß-Umstadt, Hessen 1
Hamburg, HH 1
Pittsburgh, PA 1
Rochester, MN 1
Guayaquil, Provincia del Guayas 1
Abtsgmünd, Baden-Württemberg Region 1
Utrecht, ut 1
Firminy, Auvergne-Rhône-Alpes 1
Columbia, MD 1
Vancouver, BC 1
Genoa, OH 1
Hickory, NC 1
Lagoa da Prata, MG 1
Bridgeport, CT 1
Perry, GA 1
Brandenburg an der Havel, Brandenburg 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • eddieb187 eddieb187 (@eddieb187) reported

    @hbomax You tell us to watch "Inside the Episode" after but the next episode play before we get a chance to! There is no way to turn autoplay the next episode either You need to fix that HBO thanks

  • MarkCorrell2 Mark Correll II (@MarkCorrell2) reported

    I see @MKMovie on @hbomax app still has the aspect ratio wrong and stretching on Samsung TVs... Is there a timeframe for a fix? Be pretty crappy to go the entire 30 day period amd not be able to watch it.

  • The_Meatball_84 Brandon Valenza (@The_Meatball_84) reported

    @imperialotter @hbomax @WarnerMedia It's been a long time coming. Just how they attack their fans in the trades. But also how it's obvious they keep gutting their films to get under the 2hr mark. GvK and MK both had major editing issues and reports of heavy cutting by the actors.

  • J13_13F J🧫sé (@J13_13F) reported

    @hbomax I need help!

  • LynnLyerly Cynthia Lynn Lyerly (@LynnLyerly) reported

    @rudra_banerji @hbomax Oh...I knew this part. I’ve been buried in work, so I don’t even know what he said as a kid.

  • johnkeller2009 John Keller (@johnkeller2009) reported

    @hbomax : Please fix your streaming for Succession - not able to load episodes. Let me know if there is a suggestions to make it work.

  • DeeCeeSniper Bernadine Harris (@DeeCeeSniper) reported

    @hbomax fix your forward and rewind button. It is the year 2021. VCR players are faster than this

  • MacFan2410 Alex (@MacFan2410) reported

    Hey @AppleSupport or @HBOMaxHelp All HBO Max shows stopped playing from the up next section in the Apple TV app. I’m not the only one with this problem either.

  • HeartBreakWade Wade Swift (@HeartBreakWade) reported

    @ScottPorch @hbomax @decider All 3 of those movies were horrendous tho. Like do we just not care about quality anymore? Or is numbers the only metric for success because I haven’t heard a single person rave about any of the films listed there, outside of the #snydercut which is universally acclaimed.

  • aloysius4th LiLViiRuS (@aloysius4th) reported

    @HBOMaxHelp Lol yeah because I didn't already check the internet. Internet is fine psn's **** servers r down and everytime I try to do what it says it says I have to wait for psn to be up even tho it says I should be able to use it not connected to the psn servers

  • Ttone08 Tony Hermes (@Ttone08) reported

    @HBOMaxHelp I have a Samsung TV and it will not play anything through HBO. I know its not my internet all my other devices work.

  • LeBreckle zach breckle (@LeBreckle) reported

    @hbomax PLEASE fix the issue with Samsung TVs. The sound is crazy low and you can’t hear dialogue without cranking the volume up to max, and that bar is still on the side.

  • Bronchitis69420 Bronchitis (@Bronchitis69420) reported

    @HBOMaxHelp I'm streaming on Xbox One, not having issues with my other streaming apps or my internet in general.

  • willbonner0924 will bonner (@willbonner0924) reported

    @VancityReynolds having trouble sleeping...#aviationgin isn’t cutting it but luckily @hbomax has got the #greenlatern thank you @blakelively for making it watchable

  • SandyRegion Sandy RegiΩn #TPD (@SandyRegion) reported

    I'm still cancelling @hbomax MK and GvK were really not very good, and WW84 was awful. Really not worth the money now I have my digital copy of ZSJL on Google Play. I'm not hanging around til the next time I pay $15 to get slapped in the face. #RestoreTheSnyderVerse

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