HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Fort Worth, TX 2
Dallas, TX 2
Toledo, OH 2
Philadelphia, PA 2
Los Angeles, CA 2
Fort Myers, FL 2
St. Louis, MO 2
Santa Catarina, NLE 1
García, NLE 1
Brie-Comte-Robert, Île-de-France 1
Torrijos, Castilla-La Mancha 1
Bron, Auvergne-Rhône-Alpes 1
Quinns Rocks, WA 1
Lyon, Auvergne-Rhône-Alpes 1
Chelles, Île-de-France 1
Columbus, OH 1
Villeurbanne, Auvergne-Rhône-Alpes 1
Tours, Centre-Val de Loire 1
Limoges, Nouvelle-Aquitaine 1
Clinton Township, MI 1
Couvains, Normandie 1
Brno, Jihomoravský kraj 1
Dunkerque, Hauts-de-France 1
Westerville, OH 1
Béthune, Hauts-de-France 1
Denton, TX 1
Richmond, VA 1
Danville, CA 1
Sherbrooke, QC 1
Salem, WI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • pacoromane Paco Romane (@pacoromane) reported

    This @hbomax app has erased 5 years of hard work in therapy and anger management.

  • META19991 META19991 (@META19991) reported

    @HBOMaxHelp Nope didn’t work

  • msmedick Matthew Smedick (@msmedick) reported

    @hbomax the ROKU app doesn’t let you get passed your new privacy “reject or accept” screen. It’s not my internet because the other apps are working. Please fix!

  • KralcTrebor Silent Cal (@KralcTrebor) reported

    @msmedick @hbomax Same issue. Ridiculous. Tried "accept all" ... black screen forever ... reset ... tried "reject all" ... black screen forever. Test much people?

  • RivasNumbaNine The Handsome Menace (@RivasNumbaNine) reported

    @hbomax makes it impossible to binge watch anything! There is always an error occurring, arbitrarily, in the middle of episodes, at the end of episodes, if you’ve been on pause for too long…just, literally, at any time ALL the time.

  • jmill26_ ✨The Lady in Roger Rabbit✨ (@jmill26_) reported

    Girl, Paramount+ is bout just as bad as ******* HBO Max. Can y'all fix these ho *** apps??? @hbomax @paramountplus

  • SwimDadx4 Swim Dad 🏊‍♀️🏊‍♂️🏊‍♂️🏊‍♀️ (@SwimDadx4) reported

    @hbomax is there an issue with your Roku app? Tried several times, but it won't load. Even tried removing and re-addimg the app. Netflix, Hulu, etc working fine, so it's not a connectivity issue...

  • SidiousStrange Jason Sidious Gibson (@SidiousStrange) reported

    I swear @hbomax has some great content but it is the worst app I’ve dealt with in years. The app on my Roku TV starts up but nothing will play. The apps on my PS5 & Xbox Series X will play, but crash constantly. Just tried to watch a show & had to restart the app three times.

  • KralcTrebor Silent Cal (@KralcTrebor) reported

    @msmedick @hbomax I tried up,down,up,down,left,right,left,right,OK, star,play,ffwd. But it didn't work because AT&T isn't that cool.

  • JackyTomlinson2 Jacky (@JackyTomlinson2) reported

    @HBOMaxHelp Can you seriously just ——? I am so tired of how long it takes to login and find what I’ve already been watching every night! I’ve been trying to binge watch something after 10 at night and every single night it takes an hour to locate it find the episode and get started and FU

  • AndyeHoff Andrew Hoffman (@AndyeHoff) reported from Nashville, Tennessee

    It would be nice if I could get through one full episode of any show on @hbomax without “something going wrong.” Fix your ****.

  • fieldingfowler Fielding Fowler (@fieldingfowler) reported

    @DirkDigglinator @hbomax I had a plan to bring him back from the dead. Didn't work out

  • SaulG00d1man Saul Goodman (@SaulG00d1man) reported

    @HBOMaxHelp HBOMax is available on LG TVs. The problem is the subtitles that can't be adjusted.

  • hd_firearms Hammer Down Firearms (@hd_firearms) reported

    I can now say that @hbomax is the WORST streaming app I have ever used. Cancelling.

  • CaptainTrash666 jojo the dogfaced boy (@CaptainTrash666) reported

    @HBOMaxHelp Playstation 4, I've never sat in the same room as someone watching Last Week Tonight and had any idea what was happening, every episode I've tried sitting in on has had terrible captioning

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