HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

Less
More

hbo-max Hero Image

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Zapopan, JAL 2
Los Angeles, CA 2
Philadelphia, PA 2
Buffalo, NY 2
Richmond, VA 2
Dallas, TX 2
Santa Clara, CA 1
Mission Viejo, CA 1
Clio, MI 1
Rolling Meadows, IL 1
Manises, Comunitat Valenciana 1
San Antonio, TX 1
Riverside, CA 1
Port Saint Lucie, FL 1
Chicago, IL 1
Houston, TX 1
Cornersville, TN 1
São Francisco do Sul, SC 1
Holden, ME 1
Aurora, IL 1
Portland, OR 1
Chihuahua, CHH 1
Monroe, NY 1
San Jose, CA 1
London, England 1
Lakewood, NJ 1
Brewer, ME 1
Suzano, SP 1
Brasília, DF 1
Paris, Île-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • account79917672 account16 (@account79917672) reported

    @HBOMaxHelp I was going to answer all those question on here, but like i said, max is the only service that is an issue...which means its on your end.

  • marco_the_oreo Pilot Jones (@marco_the_oreo) reported

    Anyone else with @ATT having issues logging into #hbomax???? @hbomax

  • Bradling1215 Brad Pahigian (@Bradling1215) reported

    @HBOMaxHelp Fire TV Stick 4K Max. The video actually just cut out for a few seconds and looks better now. It’s 37 minutes into the game. Not sure if you were having a problem because it was better on Peacock.

  • JimmyBecaya CBH (@JimmyBecaya) reported

    @MenInBlazers @hbomax is terrible. Buffering constantly. I’m out.

  • berzo12 berzo12 (@berzo12) reported

    @HBOMaxHelp @elemess93 Tell someone in the production truck to fix the audio mix. Ffs no one wants to hear drunk dudes cheering

  • lizzibetts ⚜️⚜️ lizzibetts ⚜️⚜️ (@lizzibetts) reported

    So we were trying to watch the @ussoccer match on the @hbomax app but picture quality is so awful that it’s unwatchable. Hope that gets fixed before the next women’s match

  • adam08836538 adam (@adam08836538) reported

    @HarizalJohn @USMNT @hbomax USA is full of haters. Also US soccer has driven the program into the ground. Also ticket prices were probably an issue. Also berhalter killed off a lot of fans. Kickboxing his wife didn't help either

  • ClassicSoccer17 Classic Soccer (@ClassicSoccer17) reported

    @AlexiLalas @AlexiLalas tell @hbomax to fix the sound mix. The background sound is drowning out the commentors. Its unbearable.

  • NKayaian Noah (@NKayaian) reported

    I’m ngl, I turned off the volume for the US game @hbomax needs to figure out the mics it sounds awful

  • JoshCrank5 Josh Crank (@JoshCrank5) reported

    @ClassicSoccer17 @AlexiLalas @hbomax Those chants are AWFUL lmao. It’s for those cringe compilation videos.

  • JeffersonIsMe Jefferson (@JeffersonIsMe) reported

    @RafaelB40405146 @HBOMaxHelp Honestly came here to check on this issue. WTF are we paying for if we can’t watch downloaded material offline??? FIX THIS PLEASE!

  • back_up10 Chris (@back_up10) reported

    Am I (and my friend several states away who I’m texting with) the only one that is having trouble getting into my @hbomax to watch the game? We’re having no luck

  • randydoce Randy Anderson (@randydoce) reported from Riverton, Utah

    Anyone else watching the @ussoccer game on @hbomax and have awful audio balance between the crowd mics and the commentators? Missing @espn already.

  • ClassicSoccer17 Classic Soccer (@ClassicSoccer17) reported

    @hbomax fix the sound mix. The commentators are buried by the drums and a single guy singing. Heading the peacock. Its unbearable.

  • joel_marinaccio Joel Marinaccio (@joel_marinaccio) reported

    @hbomax wow. Just wow. This might be the worst start of a company after getting the @ussoccer teams. This is up there as the worst coverage and team I’ve seen in all my years of watching. Not good as it relates to taking US Soccer to the next level. #DoBetter #USMNT @USMNT

Map Check Current Status