HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Riverside, CA | 2 |
| San Jose, CA | 2 |
| Portland, OR | 2 |
| Paris, Île-de-France | 2 |
| Zapopan, JAL | 2 |
| Buffalo, NY | 2 |
| Sacramento, CA | 1 |
| Renton, WA | 1 |
| Santa Maria, CA | 1 |
| Newark, DE | 1 |
| Mount Pleasant, SC | 1 |
| Montechiarugolo, Emilia-Romagna | 1 |
| Holly Ridge, NC | 1 |
| Racine, WI | 1 |
| St. Martin, Niederösterreich | 1 |
| Sherbrooke, QC | 1 |
| Innsbruck, Tirol | 1 |
| Crestview, FL | 1 |
| Gustavo Adolfo Madero, CDMX | 1 |
| Magdalena Contreras, CDMX | 1 |
| Chandler, AZ | 1 |
| Córdoba, VER | 1 |
| Poza Rica de Hidalgo, VER | 1 |
| Kingwood, TX | 1 |
| Juárez, CHH | 1 |
| Carmel, IN | 1 |
| Smithton, MO | 1 |
| Iztapalapa, CDMX | 1 |
| Ciudad de Villa de Álvarez, COL | 1 |
| Holland, MI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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C4
(@c4men) reported
@hbomax has the worst streaming app maybe ever. It is awful. The navigation. The slowness. The giant banner / cutoff content. The on screen controls. The search. The constant cutting out. The 'cursor' highlight. WHO IN THE HELL TESTED THIS? WHO APPROVED IT?!?! Start Over.
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Slothtrop Records
(@slothtrop) reported
@HBOMaxHelp App has now been down for thousands of users for over 30 minutes - perhaps it’s time to STOP telling us to restart and to STOP asking for more info..admit there’s a problem and update us!!!!
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Jaime Tessier
(@MrsJaimeTessier) reported
@HBOMaxHelp @priamonique This is the second time this week! What is your issue? Why are you charging $15/month for a service that fails multiple times a week?
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Eric Naylor
(@EricNaylor) reported
@hbomax Not working on Roku. Garbage app.
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Carole Radziwill
(@CaroleRadziwill) reported
@hbomax HELP.
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Lawrence Celani, Ph.D. (candidate)
(@LawrenceCelani) reported
This confirms that @hbomax is by far the worst streaming app.
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Nicholas Whitehead
(@njww) reported
So browsing around a bit, it seems like everyone except #HBOMax knows that @HBOMax is down. You would think they could at least post a new message on their lame trouble shooting page...
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Priscilla Winter
(@priswinter) reported
@HBOMaxHelp been trying to watch the last episode of #MareOfEasttown and keep getting kicked out. Help!
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Tish57
(@Tish573) reported
@HBOMaxHelp getting error after I’ve signed onto app after clicking onto watch Mare of Easttown it’s saying Unknown problem occurred to please contact TV provider
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maybe: em
(@notemilybohr) reported
@ahhitsashleyy @hbomax stop I was just struggling to get it to work
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Roderic Green Sr.
(@rodgrn) reported
from
Commerce, Michigan
I guess @HBOMAX doesn't want me to watch #MareOfEasttown tonight. Must be a server load issue.
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Plgniagara
(@plgniagara) reported
@hbomax FIX IT
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WesternMassMMA.com--City Boy
(@WesternMassMMA) reported
@hbomax We waited all week to watch Mare of Easttown and now your app won’t even work! Get your **** together!! #FirstWorldProblems
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i38warhawk
(@i38warhawk) reported
@hbomax **** off, pay some money for decent servers...
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agnieszka ziemacka
(@agaziemacka) reported
@HBOMaxHelp we need our money back! Your service not working! Why we pay?
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