HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dallas, TX | 3 |
| Paris, Île-de-France | 2 |
| Seattle, WA | 2 |
| Zapopan, JAL | 2 |
| Philadelphia, PA | 2 |
| Buffalo, NY | 2 |
| Richmond, VA | 2 |
| Toano, VA | 1 |
| Minneapolis, MN | 1 |
| League City, TX | 1 |
| Naugatuck, CT | 1 |
| New York City, NY | 1 |
| Walnut Creek, CA | 1 |
| Makati City, National Capital Region | 1 |
| Adelaide, SA | 1 |
| Santa Clara, CA | 1 |
| Mission Viejo, CA | 1 |
| Clio, MI | 1 |
| Rolling Meadows, IL | 1 |
| Manises, Comunitat Valenciana | 1 |
| San Antonio, TX | 1 |
| Riverside, CA | 1 |
| Port Saint Lucie, FL | 1 |
| Los Angeles, CA | 1 |
| Chicago, IL | 1 |
| Houston, TX | 1 |
| Cornersville, TN | 1 |
| São Francisco do Sul, SC | 1 |
| Holden, ME | 1 |
| Aurora, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Keefer Li
(@iamkeyfur) reported
@hbomax i am trying to watch #WW84 right now on hbomax but it says “can’t play title.” Whats the problem?
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Yoseph Anthon
(@admstudios) reported
@HBOMaxHelp @TheDCEU @hbomax am not having problems with my system at this very moment am in vudu and is runnin on 4k hrd with atmos sound , so check ur servers and give the client your promises , fyi i restarted uninstalled the app and installed again log out log in of my HBO account & Nothing still the sm
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Steven Forster
(@steve__1979) reported
@hbomax What gives America the right to decide which country can watch a movie, if America went to bloody War, guarantee they'd ask for U.K's help but like hell will they give us HBO, which is actually losing them a ton of money & millions of extra viewers from the UK it's actual allie
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Daniel Bennett
(@Dab362) reported
@brian_shoots @hbomax Trying to watch on Hbo max. It finally started working but the process is slow and full of errors!
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jay
(@cky163) reported
@WonderWomanFilm @hbomax This movie is terrible
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Cringe Connoisseur
(@UngoliantSpawn) reported
@WonderWomanFilm @hbomax Can’t even play the damn thing. Y’all had one job—people have been looking forward to this and because y’all arrogantly didn’t bother to prepare your servers, no one can even watch the damn movie. 2020 has sucked so hard and y’all can’t even get your launch right for this film.
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Heather H
(@H_HHouston) reported
@HBOMaxHelp I didn’t help. I tried that before I posted.
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Mike S Will
(@mike_S_will) reported
@hbomax Review: Extremely mediocre high school teen drama with a **** ton of irrelevant gratuity added purely for shock value (****, ************, porn, **** pics). Far, far cry from the quality shows HBO used to produce (The Wire, The Sopranos, GoT).
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Jeffrey Karell
(@Jeff_Karell92) reported
@HBOMaxHelp hey I just sent you a DM but I am getting an error code when trying to play WW84 on my Samsung tablet. Can you advise how to fix this? I appreciate any help you can provide.
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Dr. Richard Kimble
(@SlimThikCuteAss) reported
@HBOMaxHelp Actually hadn’t seen the first Wonder Woman yet so I’m watching that now lol, app works, hopefully just some client side error because the movie just released at the time.
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Jimmy “the Gem”
(@Jimmy_thegem) reported
@hbomax trying watch 1984 and it’s not on any platform for download on my LG or anything else. What’s the point of you can’t watch it? Please fix!
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Paulo Castro
(@PauloCa11160371) reported
@TheDCEU @hbomax The movie is terrible, what have you done?
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memo garcia
(@CheatMo) reported
@ParisaMichelle @hbomax Every fan base has terrible fans, ours are just amplified because it’s the Cowboys
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Nikki B.
(@flybaby014563) reported
Anyone else having trouble streaming #WonderWoman1984 on @hbomax?? 🤔
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Namaste Bitchy
(@NamasteBitchyy) reported
@hbomax are you going to fix the volume on @WonderWomanFilm ? I have my surround sound up all the way, and i can't hear ****. #WW84 #WonderWoman1984 #WW84WatchParty
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