HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
Washington, D.C., DC 2
Berlin, Land Berlin 2
Queens, NY 2
Atlanta, GA 2
Mexico City, CDMX 2
Irving, TX 1
Painesville, OH 1
Stuart, FL 1
Rowlett, TX 1
Aurora, CO 1
Écully, Auvergne-Rhône-Alpes 1
El Pueblito, QUE 1
El Paso, TX 1
Lexington, NC 1
Philadelphia, PA 1
Groß-Umstadt, Hessen 1
Hamburg, HH 1
Pittsburgh, PA 1
Rochester, MN 1
Guayaquil, Provincia del Guayas 1
Abtsgmünd, Baden-Württemberg Region 1
Utrecht, ut 1
Firminy, Auvergne-Rhône-Alpes 1
Columbia, MD 1
Vancouver, BC 1
Genoa, OH 1
Hickory, NC 1
Lagoa da Prata, MG 1
Bridgeport, CT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • glauren87 *Greer* (@glauren87) reported

    Why do we pay so much for @hbomax for it to be the worst app ever! $14.99 a month for it to work 15% of the time is a joke… get it together #HBOMax

  • GallaBooty Chris Gallaher (@GallaBooty) reported

    @MaraLevarre @Roku @hbomax Mine will freeze as soon as it loads, then next time will play for 10’mins then crash… it’s different every time and extremely frustrating. 😡

  • KemberDreams AK (@KemberDreams) reported

    Mannn @hbomax has to be the worst streaming app ever. I wish the content was bad so I done have to sit an **** with this app so much - I know somebody got fired from Netflix - hire them!

  • jmorell12 JM (@jmorell12) reported

    @hbomax fix you’re freaking app already this is ridiculous

  • Iamucli Euclides 💧🌍🌳🐸🐨🐢🇨🇴🇱🇷 (@Iamucli) reported

    @lizorellana1 Since yesterday i wasn't able to watch anything on @hbomax @HBOMaxLA . The platform doesn't work.

  • jaknight090405 James (Josh) Knight (@jaknight090405) reported

    @GetSpectrum I love that we can now access @hbomax but the buffering is annoying. Please fix that, I pay a lot of money to you guys.....

  • t_santarelli Rocco Tomaso (@t_santarelli) reported

    @HBOMaxHelp @GallaBooty Don’t tell them ****. They need to fix their app full stop.

  • tommylprice23 Tommy (@tommylprice23) reported

    @HBOMaxHelp There has been no improvement. I’ve done the update to the Roku. I’ve checked the update for the app. I’ve deleted the app and reinstalled. Are you all just having issues being compatible with Roku?? Is it an issue with the amount of people on the app at once and it’s crashing??

  • ImNyce908 A Popular Nobody (@ImNyce908) reported

    @hbomax has the best shows but the app is by far the ******* worst! Yal need to fix this janky *** app.

  • MaraLevarre Mara Levarre (@MaraLevarre) reported

    I am 2 seconds away from cancelling my subscription @hbomax 😤 Been having trouble loading shows ever since the redesign🤯 @HBO use to be the leader of great content and streaming but now it’s the worst streaming site out there. It’s 2021..GET IT TOGETHER!

  • M_DiPaola Big Poppy (@M_DiPaola) reported

    @HBOMaxHelp @BuonopaneJoe Hi ~ I still cannot switch to Italian for Season 4. Using Roku ... Very strange glitch: I can see the 'Italian' option for a split second, but can't navigate to it in time to make the switch. First three seasons were no problem. Peccato!

  • 8thdemo thats my bestfiend (@8thdemo) reported

    @hbomax why you got that 15sec button if you gonna glitch

  • Vflarsh starwarscopiedrebelmoon (@Vflarsh) reported

    FIX YOUR DARN APP, PIPSQUEAKS! @hbomax @HBOMaxHelp

  • GONEIN25 Monica Rambeau (@GONEIN25) reported from Brooklyn, New York

    I know it's been said before but it needs repeating until they change it. @hbomax your rewind/ff is basura 🗑!!!! Hbogo didn't ever have these problems.

  • jayliciousness_ 🐍 (@jayliciousness_) reported

    fix your ******* platform @hbomax

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