HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Conroe, TX 2
Buffalo, NY 2
Saint Paul, MN 2
Richmond, VA 2
Fort Worth, TX 2
Dallas, TX 2
Toledo, OH 2
Philadelphia, PA 2
Los Angeles, CA 2
Fort Myers, FL 2
St. Louis, MO 2
Angra dos Reis, RJ 1
Chesapeake, VA 1
Wheaton, IL 1
Green Bay, WI 1
Goiânia, GO 1
Zapopan, JAL 1
Woodland, CA 1
Orlando, FL 1
Seattle, WA 1
Chambersburg, PA 1
Bel Air, MD 1
Chamois, MO 1
Oak Harbor, WA 1
Bangor, ME 1
Reynosa, TAM 1
Santa Catarina, NLE 1
García, NLE 1
Brie-Comte-Robert, Île-de-France 1
Torrijos, Castilla-La Mancha 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • maliivy mali ivy (@maliivy) reported

    @NFL @detroitlionsnfl @hbomax Anyone Needs a Quality Logo done?

  • willmckinley 𝕎𝕚𝕝𝕝 𝕄𝕔𝕂𝕚𝕟𝕝𝕖𝕪 (@willmckinley) reported

    Peacock is the worst. @HBOMax @DisneyPlus + @ParamountPlus are better (for now). But the arms race of original content will continue to marginalize classics. And, since streaming made everyone think DVDs are "obsolete," we're slowly losing that option, as well.

  • han__shot_first Han Shot First (@han__shot_first) reported

    @GameOfThrones @hbomax Why is your web browser experience so poor. It worked great back in the HBO Now days. Now the picture quality is poor and fuzzy, the mouse cursor doesn’t hide, and if you rewind 15 seconds, there’s a 50% chance the stream will freeze.

  • hrnnthn cancer king (@hrnnthn) reported

    @disneyplus @paramountplus @hbomax go ahead and up your price so you can afford someone to help with these apps, THEY ARE NOT USER FRIENDLY

  • GeorgeDeLacy George DeLacy (@GeorgeDeLacy) reported

    @hbomax glitch city population “skip” button

  • CliffHinNJ Clifford Hamblen (@CliffHinNJ) reported

    @HighDefDiscNews @hbomax I purchased the first 2 seasons in UHD and it makes a big difference in video quality.

  • jeramymanes Jer (@jeramymanes) reported

    @hbomax Fix your app. You have to know that people download movies so they can watch them without internet access. Right?

  • Ever19Tower Eric (@Ever19Tower) reported

    @AyerTrev @HighDefDiscNews @hbomax They already made 4K discs of GOT so they didn’t have to do anything here other than put the episodes up. The hard work was already done.

  • Pink_Burrito 999 jAyR15 🤭🖤 (@Pink_Burrito) reported

    Ayo, @hbomax!!! They got ‘The Raid 2’ only in Spanish and won’t allow any other language dub. This absolutely terrible VA doesn’t even match. I feel like I’m watching bad anime dubs all over again smh. All these people call about this and u still don’t fix #SMH #HBoMax #AWFUL

  • RobbieTheGeek Robbie Holmes (he/him) (@RobbieTheGeek) reported

    I feel frustrated that I purchased for Amy @GameOfThrones on #4kBluray & now it is released on @hbomax in 4k with Dolby Vision / Dolby Atmos. The streaming experience was terrible, so I spent money for a better experience for something I already pay for. #donewhining

  • Kung_Fu_Cthulhu Cthulhu 💛❤️💙 - REGISTER TO VOTE! (@Kung_Fu_Cthulhu) reported

    @JamesTK98455102 @wbd @hbomax WB already tried the "spend a bunch of money to finish an unfinished director's cut" tactic and it didn't work well enough for them to justify doing more. Ayer's story is not unique in Hollywood, and unlike Snyder, he was very much involved in the making of the theatrical cut.

  • Perry40oz HoochieLovinLoudpack (@Perry40oz) reported

    @HouseofDragon @hbomax Looks ******, ****** cgi. Did the make this and the rings of power in the same studios and sets because both the cgi look terrible

  • PoppinsMer a. cadabra (@PoppinsMer) reported

    @hbomax I honestly hate this era. I like.. LOATHE the world right now. Especially this country. All of those things? Were MISTAKES that were made decades ago. None of those things WORK. Banning, censoring and prohibition create black market criminal empires. Remember THAT part?

  • SmokieMoonpie Spring Green (@SmokieMoonpie) reported

    @hbomax !!! FIX YA DAMN APP!! I'VE BEEN ON SUPPORT CHAT FOR TWO HOURS ACCOMPLISHING JACK ****!!! YOU MADE ME STAY UP SO LATE I HAD TO HEAR MY NEIGHBORS DOING THE *****!! DISGUSTING!!! YOU MADE ME UNCLEAN ON GOD'S DAY!!

  • dkburton Daniel Burton (@dkburton) reported

    @HBOMaxHelp I worked around the issue. It was “Bad Words.” I was able to play it via the Hulu plugin, but not via the HBO specific app.

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