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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 1
Denver, CO 2
Irving, TX 1
Deer Park, TX 1
Knoxville, TN 1
Ambato, Tungurahua 1
Warwick, RI 1
Atlanta, GA 1
Township of Evan, KS 1
Northampton, PA 1
Monclova, COA 1
Idaho Falls, ID 1
Houston, TX 1
Cleveland, OH 2
Lowell, IN 1
North Las Vegas, NV 1
Köln, NRW 1
Brie, Nouvelle-Aquitaine 1
Krefeld, NRW 1
East Moriches, NY 1
Baltimore, MD 1
Greenwood, IN 1
Odenton, MD 1
London, England 1
Hilton, NY 1
Jordan, MN 1
Boston, MA 1
Omaha, NE 1
Birmingham, England 1
Schongau, Bavaria 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • BlackmaxOnur
    Onur Ç. (@BlackmaxOnur) reported

    @wbd @HBO @hbomax Congratulations! Thanks to you, the entire Harry Potter franchise has become a laughingstock. Every day there are mocking edits, and you don't care about these complaints at all! You're awful, absolutely awful!

  • SadRepublican75
    Republican No More (@SadRepublican75) reported

    @hbomaxhelp Your stream sucks fix it!!!

  • BobbyWh00604827
    Bobby White (@BobbyWh00604827) reported

    @the1bar23 @hbomaxhelp Did you get this fixed? I was just about to buy it but stopped just to see if anyone was having issues

  • loose85
    Lucy Wheater (@loose85) reported

    @hbomax can you help me out - my Samsung tv keeps freezing when trying to watch the Giro - had this issue on Discovery and looks like it’s back! 🤯

  • MikeShilling
    Michael Shilling (@MikeShilling) reported

    @TonyKhan Fix the announcer audio feed on @hbomax. Almost non existent.

  • AaronCheater
    Aaron Cheater (@AaronCheater) reported

    Having trouble telling the difference between the skits on #SNLUK and the ads on @hbomax

  • kohoccm
    maligator (@kohoccm) reported

    @LGUS @hbomax Bought an LG stove Dec 2025 — broke within a week. 5 service visits, none fixed it. 4‑hour windows cost me work/pay. Escalations ignored, no callback. LG service is terrible — do your research before buying.

  • jonbeadle135
    Jon Beadle (@jonbeadle135) reported

    @hbomax since taking over sport from discovery + your app does not work on my iPad. It’s not particularly old but can only use iOS 15.8.7. Is there a work round so I can get what I’ve paid for?

  • capxluci
    ‎✰ (@capxluci) reported

    @hbomax Fans aren’t stupid, fix this mess and get Dr. Mohan back on season 3

  • CourtOfLoreHQ
    Court Of Lore | Marvel, DC, Star Wars, and more (@CourtOfLoreHQ) reported

    @ReclaimJoey @JamesGunn @hbomax Oh I know they know that - just just didn't weigh how it would fundamentally change the things people love about the GLs If it ain't broke don't fix it. The marketing for the show is where the studios generate interest for the show. I'm pretty sure I have every right to voice what doesn't interest me? Do I not? So please do kindly f' off. FANBOYS ASSEMBLE! You and you're internet brained fan boys at the first sign of constructive criticism 👇

  • Mpj1973Carl
    Carl (@Mpj1973Carl) reported

    @hbomaxhelp @weaveral121 No problem on my end Would prefer 4K/Atmos

  • BrentAWilliams2
    Brent A. Williams, MD (@BrentAWilliams2) reported

    @ebennett74 @hbomax Oh that evil Dr. Robby! Why can't he manage everyone's emotionality AND be responsible for the lives of hundreds of patients at the same time? Terrible misogynist!!!

  • Jay1RSF
    Jay Will (@Jay1RSF) reported

    @hbomax Looks terrible

  • JoePearson44799
    Joe Pearson (@JoePearson44799) reported

    @hbomax @SportsonMax @Seahawks Has anyone else been cut off from their sports, previously on discovery, then mysteriously transferred to HBO max but can’t access sport? I’ve had terrible trouble getting this resolved, any ideas?

  • sam720396290005
    sam (@sam720396290005) reported

    @Sammycat41 @addievervale @hbomax subtitles are bad for me too. they’re always a few minutes ahead of whats actually happening on screen which is a shame. could just be a glitch for today because they just released it here? it might be better in a bit idk

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