1. Home
  2. ❯
  3. Companies
  4. ❯
  5. HBO Max
  6. ❯
  7. Outage Map
HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

Less
More
Check Current Status

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Schongau, Bavaria 1
Hollywood, FL 1
Bellevue, NE 1
Alpena, MI 1
Palm City, FL 1
Saint-Gildas-de-Rhuys, Brittany 1
Leeds, England 1
Liverpool, England 1
Brackley, England 1
Saalfeld, Thuringia 1
Max Meadows, VA 1
New York City, NY 1
Urbana, OH 1
Oklahoma City, OK 2
Denver, CO 1
Queens, NY 3
Springfield, MO 1
Charlotte, NC 1
Rice, MN 1
Providence, RI 1
Seattle, WA 1
Newnan, GA 1
Waynesville, NC 1
João Pessoa, PB 1
Porto Alegre, RS 1
Corning, NY 1
Cleveland, OH 1
Los Angeles, CA 1
Eau Claire, WI 1
Lexington, KY 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • ghostgardeners
    Ghost (@ghostgardeners) reported

    @Deezerella @HBOMaxHelp The worst part is they keep acting like everything is fine and working perfectly. LOL this is some bs

  • VamosElBrandon
    🇺🇲🇨🇱Texas Proud🇺🇸🇨🇱 (@VamosElBrandon) reported

    @hbomax Without @jk_rowling there would have never been Harry Potter. Leaving her out of this was a terrible thing to do. Stupidity like this is why Hollywood is failing right now. Terrible decision terrible mistake.

  • rvbgrifaddict
    Bren (@rvbgrifaddict) reported

    I have to be on time for work tomorrow in order to get holiday pay but @TheMatrixMovie comes out at midnight on @hbomax and idk what to do, named my dogs after those movies and they lived 15 years 🥲😩

  • newsman40213
    Matt Campbell (@newsman40213) reported

    @hbomax I am trying to cancel my subscription, but it keeps pushing me to a "switch my plan" page, blocking the cancellation page. Please help me.

  • mango5116
    M4 (@mango5116) reported

    @HBOMaxHelp your login system is claiming my subscription is expired when I get it through ATT. I've tried all the "solutions" and none of them work. Please fix this problem

  • wdrwmn13
    Kelly Hammond 🎭🎙🎶🧞‍♂️🦄⚾️🧜🏻‍♀️⚡️🤘🏻🌈 (@wdrwmn13) reported from Houston, Texas

    Hey @hbomax can you look into a issue on @Roku TVs where the app won’t play episodes?! It’s really frustrating when I’m trying to watch something on the app I can get the absolute I select the episode of the TV show that I wanna watch and then it just recycles back to the menu

  • patseidon
    パトリック (@patseidon) reported

    I tried to use my @hbomax subscription because I have an @ATT account, but customer service sucks and won’t help me with my account 10/10 would not recommend 🥲

  • prufasa
    Cody (@prufasa) reported

    Once a year the fine folks at @hbomax get together and decide how they can make sure they keep having the worst app imaginable

  • futuregrandpa
    aaron (@futuregrandpa) reported

    @Travonne @hbomax Damn that’s definitely a glitch because I can fast forward and rewind on mine.

  • patseidon
    パトリック (@patseidon) reported

    @mannybo @hbomax @ATT I called and messaged customer support and they didn’t help me out 🥲🥲

  • Picatsso88
    Picatsso88 (@Picatsso88) reported

    @HBOMaxHelp HBO, THE PROBLEM IS NOT WITH OUR DEVICES, ITS WITH YOUR APP. So take some responsibility, admit you need to fix it and stop referring everyone to customer service BECAUSE THEY CANT DO ANYTHING AND YOU KNOW IT.

  • jassybabyloves
    JustJassyBaby or Jae (@jassybabyloves) reported

    Xfinity had me messed up. Said my “subscription expired” for @hbomax knowing damn well I’ve been paying for it. Glad that glitch is fixed cause the #Matrix is coming! #MatrixResurrections

  • DavyGoneWild
    David Paul (@DavyGoneWild) reported

    @ellmemore @KatKarena @hbomax There would be no significant shortage of viewers if she were invited, but I’m sure she amicably agreed to step aside to avoid sullying the thing with the inevitable backlash that would ensue if she were to have the audacity to be present at a celebration of her own work.

  • TimHartleyTexan
    TimTexan (@TimHartleyTexan) reported

    @SieNoel @hbomax And that’s a problem why?

  • dono6971
    Dono6971 (@dono6971) reported

    @hbomax can you not fix your freaking app so that so don’t have to sign off and back in on a daily basis??????? @YouTubeTV I have this bundled with your service. This is getting old!!!!!!

Check Current Status