HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 2
Philadelphia, PA 2
Buffalo, NY 2
Richmond, VA 2
Dallas, TX 2
Chicago, IL 1
Houston, TX 1
Cornersville, TN 1
São Francisco do Sul, SC 1
Holden, ME 1
Aurora, IL 1
Portland, OR 1
Chihuahua, CHH 1
Monroe, NY 1
San Jose, CA 1
London, England 1
Lakewood, NJ 1
Brewer, ME 1
Suzano, SP 1
Brasília, DF 1
Paris, Île-de-France 1
Lakeland, FL 1
Henrico County, VA 1
Farmville, VA 1
Angra dos Reis, RJ 1
Chesapeake, VA 1
Wheaton, IL 1
Green Bay, WI 1
Goiânia, GO 1
Conroe, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • dansbadtweets Dan (@dansbadtweets) reported

    @JohnCena @hbomax John you used the emoji for two seperate things please help me with which means which I'm very stupid

  • TannerJen1996 Tanner Jensen (@TannerJen1996) reported

    @hbomax any reason why I can't login to my account. Not getting the email to reset my password.

  • Salute2ThePOWr Matt (@Salute2ThePOWr) reported

    @HBOMaxHelp That is IF and only if the show or movie isn’t freezing up to buffer. I’m beginning to think I need to ditch the fire stick and get something else. I really like this service but I get so much anxiety trying to watch something cause it’s such a hassle. That’s not why I watch tv

  • downshift911 Christopher (@downshift911) reported

    @hbomax love your content but you by far have the worst streaming app on every platform I've tried. 👎 Pony up some money for a competent development team to make a new one.

  • Calli_Browning CallieBrowning (@Calli_Browning) reported

    @HBO @hbomax Who will help me with advice?

  • mstaugler Matt Staugler (@mstaugler) reported

    @KyleLBAnimal91 @246810121416 @HBOMaxHelp It's telling me to switch plans. Definitely not working for everyone yet...

  • Salute2ThePOWr Matt (@Salute2ThePOWr) reported

    Good thing I get @hbomax for free with Cricket considering IT NEVER WORKS. That’s why I quit paying for it the version with no ads. Anyone else have problems with it working? #HBOMax

  • FizzFizzer Jaiden💫 (@FizzFizzer) reported

    @hbomax @HBOMaxHelp please fix your subtitles they are very broken

  • Robert90183833 Robert (@Robert90183833) reported from Sala kommun, Västmanlands län

    @hbomax hi please fix so we can automatically skip intro songs i have to reach after controller all the time and it is ps5 controller and Xbox controller turned off of after 10 minutes

  • Markgetsmoney Charlie_R7 🇺🇸 (@Markgetsmoney) reported

    @HBOMaxHelp I tried that, but I am not getting the same rate. Please help, I want to keep having #HBOMax

  • paulmck86 Upgrayedd (@paulmck86) reported

    @hbomax you have the worst website and app on the market. Please kill the min wage children u have coding your terrible product

  • eddieb187 eddieb187 (@eddieb187) reported

    @hbomax using your Apple TV App is frustrating Cursor focus constantly gets stuck on the Left Side Menu List Hitting Esc or Right on d-pad does not work all the time Please fix this Thank you

  • mknorton2 mk norton (@mknorton2) reported

    @hbomax I keep trying to watch Dead Again and it won’t play. Please fix it!

  • Mahogany_Mama Mama’s Blicky (@Mahogany_Mama) reported

    @itzwhatevaj0e @hulu @hbomax I’m so disappointed it was canceled. It was a quality show.

  • darknight83_ DARKNIGHT83 is in Toxic Mode 2.14 (@darknight83_) reported

    @HBOMaxHelp please help I’m having an issue with my app on Roku

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