HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zapopan, JAL | 2 |
| Philadelphia, PA | 2 |
| Buffalo, NY | 2 |
| Richmond, VA | 2 |
| Dallas, TX | 2 |
| Makati City, National Capital Region | 1 |
| Adelaide, SA | 1 |
| Santa Clara, CA | 1 |
| Mission Viejo, CA | 1 |
| Clio, MI | 1 |
| Rolling Meadows, IL | 1 |
| Manises, Comunitat Valenciana | 1 |
| San Antonio, TX | 1 |
| Riverside, CA | 1 |
| Port Saint Lucie, FL | 1 |
| Los Angeles, CA | 1 |
| Chicago, IL | 1 |
| Houston, TX | 1 |
| Cornersville, TN | 1 |
| São Francisco do Sul, SC | 1 |
| Holden, ME | 1 |
| Aurora, IL | 1 |
| Portland, OR | 1 |
| Chihuahua, CHH | 1 |
| Monroe, NY | 1 |
| San Jose, CA | 1 |
| London, England | 1 |
| Lakewood, NJ | 1 |
| Brewer, ME | 1 |
| Suzano, SP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Yana Lukeman
(@YanaLukeman) reported
@hbomax @hbomax Our streaming is not working properly. The film is playing but the sound and picture is messed up. Please address. From Manhattan NY
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Cringe Connoisseur
(@UngoliantSpawn) reported
@hbomax The movie unplayable because your servers crashed. Good job.
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🧑🏽🎄Danny Hernandez🌲
(@YupDiggity) reported
@BroLoPYH @hbomax I’m having the same issue. It seems to be Dolby Vision because I tested out other content in 1080p and it ran smooth as hell. Such a shame, I was really looking forward to seeing it in DV, but maybe it’ll work itself out later.
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permanent record
(@PAcat15) reported
@Gar_Logan_52 @hbomax I didn't sign up through the hbo app. I don't understand because when I've added other channels to prime, they work fine.
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Alan Verdugo
(@Alan_Verdugo) reported
@hbomax streaming #WonderWoman1984 sucks wtf anyone experiencing bad streaming problems I have very good wired connection and still is trash 😤
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Chris Williams @reInvent ☁️🐍
(@mistwire) reported
@PAcat15 @JoshGrant25 @hbomax same issue
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Souradeep
(@Sourade26539507) reported
@PAcat15 @Gar_Logan_52 @hbomax HBO max originals will work on HBO max only ,just sign in to hbo max using cable provider login options,u will find prime video channel login
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HamWallaby
(@AdanteF) reported
@hbomax ww1984 isn't working, can you help?
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TrapLordGeorge
(@gramos112) reported
@Great_Katzby @hbomax @netflix Nope in the mountain time. I’ve tried VPNs to hit other geo servers.
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Chel_Bel
(@GatorgalChel) reported
@HBOMaxHelp still did not work
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Dave Rogers
(@DaveRog11619241) reported
@SouravJ90510933 @hbomax I’m sure there’s a work around
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Seal
(@v_facts) reported
@DruthersGrub @WonderWomanFilm @hbomax playing for me but its really choppy. Im on fiber 1000 up and 1000 down so its not a connection issue.
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Jason Bailey
(@JasonBailey) reported
@HBOMaxHelp From my PC...using Google Chrome. Never had any issues with other titles.
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FafaJoey
(@spurquick) reported
@realink @hbomax I didn’t have any problem streaming.....smooth in watching #WonderWoman1984
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Little Pieces of Cheese, Anytime Day or Night
(@jayscotttalks) reported
Anyone else watching #WonderWoman1984 on @hbomax and the subtitles not working?
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