HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Philadelphia, PA | 2 |
| Buffalo, NY | 2 |
| Richmond, VA | 2 |
| Dallas, TX | 2 |
| Fort Myers, FL | 2 |
| Houston, TX | 1 |
| Cornersville, TN | 1 |
| São Francisco do Sul, SC | 1 |
| Holden, ME | 1 |
| Aurora, IL | 1 |
| Portland, OR | 1 |
| Chihuahua, CHH | 1 |
| Monroe, NY | 1 |
| San Jose, CA | 1 |
| London, England | 1 |
| Lakewood, NJ | 1 |
| Brewer, ME | 1 |
| Suzano, SP | 1 |
| Brasília, DF | 1 |
| Paris, Île-de-France | 1 |
| Lakeland, FL | 1 |
| Henrico County, VA | 1 |
| Farmville, VA | 1 |
| Angra dos Reis, RJ | 1 |
| Chesapeake, VA | 1 |
| Wheaton, IL | 1 |
| Green Bay, WI | 1 |
| Goiânia, GO | 1 |
| Conroe, TX | 1 |
| Zapopan, JAL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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N.N
(@Noori_NN) reported
So they might shoot seasons 3 + 4 of Warrior back to back?!! Might as well do S5 and many more bc we trust the talented writer, producer, cast and whole team. @hbomax just let them work their magic, fans are here to stay 🙏💯 #WarriorMAX #Warrior
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Topaz, Like The Gem😜
(@TopazTvee) reported
from
Sacramento, California
@HBOMaxHelp okay I need the trouble shooting steps because this app has not worked AT ALL on Roku for over 2 months for me all it does is close itself when I try and watch something. This is ridiculous. All my other apps work fine!
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kittycave2
(@kittycave2) reported
@hbomax curious what is wrong with fast fwd and rewind on this one app. Have no issues, with any of my other apps???
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Vasto Lorde
(@vastolorde4455) reported
@hbomax your app is garbage Terrible interface
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BenCheslawski
(@bencheslawski) reported
@hbomax you app is trash. Who makes this garbage? 2 hours and 12 minutes to watch a 58 minute episode of @succession. 12 year olds could code better than whatever idiots do your work.
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Ricky Barca
(@redrainricky) reported
@da_koda_ @hbomax it don't work for anyone bro, that app is buggier than a VW Beetle
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Andrez Julian
(@AndrezJulian) reported
@ryanbrown98 @hbomax @SamsungUS TV firmware update still doesn’t work
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2006 Ford Taurus
(@2006_taurus) reported
@hbomax Please fix your Roku app before I go clinically insane, everyday I have to use your glitchy app I stray further from god
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Roy Oro
(@apeonadot) reported
@hbomax literally the worst app on TV. Constantly buffering, doesn't load right. Does the team there not care to update the bugs? I don't get it
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Derek Straker
(@Dr_Straker) reported
There's no reason a premiere streaming service should have this ****** of a video scrubber. @hbomax, fix your ****.
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Amanda A
(@amanda_ayyy) reported
@hbomax how much longer will I have to put up with this ****** interface ???? Plz fix!!!!
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Amir Nejad
(@Dr_Nejad) reported
@hbomax app on android is probably the worst app ever existed.
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Christy Tucker
(@tucker_christy) reported
@hbomax what is wrong with your app?!?!?! It’s like rolling the dice. Will it work today or not? Seems like I can only watch it one day a week for a few select hours. 😡
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Cory Bergman
(@corybe) reported
If you need an example about media's continued under-investment in technology, look no further than @hbomax, which repeatedly doesn't work, compared to @netflix, which "just works" all the time.
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Bita Minaravesh
(@BitaMinaravesh) reported
@hbomax can you please fix Gomorrah season 4. The option for Italian is not available and is horrendous in English dubbed version. - please help!
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