HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 3
Paris, Île-de-France 2
Seattle, WA 2
Zapopan, JAL 2
Philadelphia, PA 2
Buffalo, NY 2
Richmond, VA 2
The Hague, zh 1
Toano, VA 1
Minneapolis, MN 1
League City, TX 1
Naugatuck, CT 1
New York City, NY 1
Walnut Creek, CA 1
Makati City, National Capital Region 1
Adelaide, SA 1
Santa Clara, CA 1
Mission Viejo, CA 1
Clio, MI 1
Rolling Meadows, IL 1
Manises, Comunitat Valenciana 1
San Antonio, TX 1
Riverside, CA 1
Port Saint Lucie, FL 1
Los Angeles, CA 1
Chicago, IL 1
Houston, TX 1
Cornersville, TN 1
São Francisco do Sul, SC 1
Holden, ME 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • PatatLFPress Patrick Maloney (@PatatLFPress) reported

    @HBOMaxHelp Dear intern: the first celebrity I ever interviewed, as an intern, was Mark McKinney. The batteries died on my recorder 15 seconds in. I ended up with one quote, but we made it work.

  • Molo_Lolo Darcy. ✨ (@Molo_Lolo) reported

    @HBOMaxHelp Dear intern, I once erased the scores for a highschool televised football championship by leaning over & accidentally pressing the space bar with my boob. 🙈 Bonus: no one in the van knew the score because we gave **** all about the game so it took some serious scrambling to fix.

  • heyashten Ashten the Unicorn (@heyashten) reported

    @HBOMaxHelp Dear Intern, On my first day I deleted an entire website with no back ups. Now, I'm a senior manager at the same company. Hang in there. It gets better. To error is human... #hbomaxintern

  • Jennife51225853 Jennifer (@Jennife51225853) reported

    @spookybabushka @HBOMaxHelp I had the same kind of issues with my account earlier today but I got it fixed by this guy on instagram he is fast and reliable,I think you should contact him on instagram @cyber_tech013

  • antlfgrnd wayne (@antlfgrnd) reported

    @CamJunior1972 @HBOMaxHelp I work for a large .gov and the guy who infected us with that virus said something similar. "Do you know how long it's been since someone said 'I love you' to me without me paying?"

  • GamerGranny1 Gamer Granny (@GamerGranny1) reported

    @HBOMaxHelp Seriously? You've publicly shamed an intern. Man up and pay your workers a salary, then interns can't be blamed. Who's signing off on the intern's work, another intern?

  • muinamir Butterwort, screaming into the void (@muinamir) reported

    @Jitaeri @itsbrunarios @HBOMaxHelp I was always worried that if I ever had to use the safety shower they would end up being so old and grody that they wouldn't work properly. Never had to find out, thank goodness. Did break expensive ****, though!

  • jlynn122 jpeezy (@jlynn122) reported

    @HBOMaxHelp I interned at an oldies radio station on Long Island. My last day before Christmas the first year, I had a massive hangover from an impromptu HS reunion for, the night before. Well, ok no... it wasn’t a hangover. I was drunk. I’d gotten home at like 4am and had to be at work

  • Momatduke Momatduke (@Momatduke) reported

    @HBOMaxHelp An intern can hit the go button on your email? Dang, everybody who needs an internship next year apply. At a lot of places you work "independently" and they promise there won't be all clerical work but 🙄

  • stevenTpriest PriestMode (@stevenTpriest) reported

    @LanceAlott74 @hbomax I have both too. The Roku is what I use most of the time but all the other apps work normally... who knows, I’m prob the problem

  • VladDej Vlad (@VladDej) reported

    @HBOMaxHelp Dear intern, I was a project manager charged with uniting stakeholders towards project success. During a conference call with ALL global customers, I called out an external stakeholder to improve competence. Unknown company rule: never explicitly show customers project problems.

  • MightLeave Jeremiah Muhammad (@MightLeave) reported

    @hbomax terrible app interface.

  • ventimocha All advertisers will be muted (@ventimocha) reported

    @HBOMaxHelp Dear Intern, I once “replied all” to an email that did not need to go to The Chairman of the Board. Welcome to tech work.

  • Karen5Lund Karen E. Lund has been vaccinated. (@Karen5Lund) reported

    @jayesspea @WealthyCFO @HBOMaxHelp A former boss told me that someone in the college where we worked--someone highly placed in the administration--routinely pointed out spelling & grammar errors in e-mails sent to him. Using Reply All. On purpose. Mistakes can be fixed and forgiven. Rude not so much.

  • KersMorgan Kerstin BLM (@KersMorgan) reported

    @hbomax Can you jsut fix your preformance on Roku Literally no other apps glitch, lag, and crash like yours. I’m about to just go back to Disney plus bc I can scroll through movies without the app yeeting me for HALF the price.

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