HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 2
Toledo, OH 2
Philadelphia, PA 2
Los Angeles, CA 2
Fort Myers, FL 2
St. Louis, MO 2
Santa Catarina, NLE 1
García, NLE 1
Brie-Comte-Robert, Île-de-France 1
Torrijos, Castilla-La Mancha 1
Bron, Auvergne-Rhône-Alpes 1
Quinns Rocks, WA 1
Lyon, Auvergne-Rhône-Alpes 1
Chelles, Île-de-France 1
Columbus, OH 1
Villeurbanne, Auvergne-Rhône-Alpes 1
Tours, Centre-Val de Loire 1
Limoges, Nouvelle-Aquitaine 1
Clinton Township, MI 1
Couvains, Normandie 1
Brno, Jihomoravský kraj 1
Dunkerque, Hauts-de-France 1
Westerville, OH 1
Béthune, Hauts-de-France 1
Denton, TX 1
Richmond, VA 1
Danville, CA 1
Sherbrooke, QC 1
Salem, WI 1
Allentown, NJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • ungawah Ungawah (@ungawah) reported

    @hbomax Streaming Hacks and Tokyo Vice, and the video commonly stutters, freezes, etc. in recent weeks. AmPrime, Netflix, Hulu, AppleTV+ have no similar problems. What’s my problem?

  • livefreejim Jim Mason (@livefreejim) reported

    @RexChapman @hbomax Don't be a zealot. Plenty of people who are faithful are truly good people. And not just "good", seriously some of the best human beings the world has to offer. Writing them off is a sin even to someone who doesn't believe in sin. It's awful. Use your ******* heads.

  • therealmrmccoy Michael McCoy (@therealmrmccoy) reported

    @HBOMaxHelp hey I have a active hbo max plan with @YouTubeTV and I can not login to HBO Max it tells me my sub has ended when it has not

  • DiabloSama belcebubulubu (@DiabloSama) reported

    @Realityentruth @hbomax @mindykaling This are withe ppl issues You are not going to see any others being a complete ******* just because of some carácter was changed on their skin color

  • JanetSm90210 Janet Smith (@JanetSm90210) reported

    @HBOMaxHelp This has been a problem with HBO forever no matter where or what TV or sound system. It’s an HBO issue.

  • Kdc19931 Kdc1993 (@Kdc19931) reported

    @Realityentruth @hbomax @mindykaling Hmm so being smart, polite, and good at investigating and solving problems can only come from a "white background"? Your stupid comment actually explains exactly why these sort of re-imaginings are happening. People like you still think it's correct to assign personality to race

  • ShreksLover93 Bobby (@ShreksLover93) reported

    @HBOMaxHelp It’s not giving an error message, we click on the title it loads for a second and then goes back to the Home Screen. Streaming on Xbox One

  • MrMuthamaki L J K (@MrMuthamaki) reported

    @hbomax Well I remember how terrible Matrix Resurrection is please take that crap off the platform.

  • JacsonJanele Janelle Jackson (@JacsonJanele) reported

    @hbomax I wish you guys invested in quality production, something like True Blood and Game of Thrones. There's been years where almost nothing was worth watching and now Netflix has everything. Please do not renew shows like "Gilded Age" or do anything related to that genre

  • TheRealJaimeP Jaime Ponce 🧢 ☂ (@TheRealJaimeP) reported

    @MyNameIsMatt12 @hbomax I don’t think it’s terrible.

  • ambrunajeffsie jeffsie Ambruna (@ambrunajeffsie) reported

    @Emmanue58794409 @deRainville @hbomax That sad I got help from Inas_tools on instagram,he can help you get back a refund or lost coins show him some proof and thank me later

  • MageFries MageFries (@MageFries) reported

    @hbomax Why cant I select the episode from continue watch or while inside an episode? I have to search the show inside the search is the only way to skip ahead an episode when the site crashes and puts me back few episodes... fix you sh

  • real_marie Ms. Real Marie (@real_marie) reported

    @HBOMaxHelp @SGALAN34 A DM isn't going to fix this. Hire people who can do it. Hire Black people for the closed captions. It's embarrassing. Great content, but horrible app. As many Black engineers out here you have no excuse not to be better.

  • AskingAmy The Amyverse (@AskingAmy) reported

    The Staircase @hbomax is such a mess, Colin Firth's wonderful work notwithstanding. I have followed every version of this case, and this one is ... incomprehensible. Perhaps I am alone in this but grrrr it's awful.

  • chuckheffernan Ukraine WILL Win!!! (@chuckheffernan) reported

    @HBOMaxHelp Did everything still screwed up! Nothing worked. You guys have been screwing with me ever since I got HBO through YouTubeTV. FIX IT!!!

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