HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Alpena, MI | 1 |
| Palm City, FL | 1 |
| Saint-Gildas-de-Rhuys, Brittany | 1 |
| Leeds, England | 1 |
| Liverpool, England | 1 |
| Brackley, England | 1 |
| Saalfeld, Thuringia | 1 |
| Max Meadows, VA | 1 |
| New York City, NY | 1 |
| Urbana, OH | 1 |
| Oklahoma City, OK | 2 |
| Denver, CO | 1 |
| Queens, NY | 3 |
| Springfield, MO | 1 |
| Charlotte, NC | 1 |
| Rice, MN | 1 |
| Providence, RI | 1 |
| Seattle, WA | 1 |
| Newnan, GA | 1 |
| Waynesville, NC | 1 |
| João Pessoa, PB | 1 |
| Porto Alegre, RS | 1 |
| Corning, NY | 1 |
| Cleveland, OH | 1 |
| Los Angeles, CA | 1 |
| Eau Claire, WI | 1 |
| Lexington, KY | 1 |
| Bellmore, NY | 1 |
| Rocky River, OH | 1 |
| Indianapolis, IN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
-
King Cole (@Yattas_GotaLota) reported. @hbomax wtf is wrong wit this update on Apple TV ? I can’t fast forward or rewind right fix it fast
-
Carly Jackson (@CarlssBarkley) reported@hbomax On my Sony tv my language is stuck in Spanish on some shows/movies or audio description on others. I have gone to try and change it back but whatever I change it to it stays the same, how do I fix this?
-
Alex Elias (@Unknownfear) reported@NVGhost005 @hbomax Yeah they do. Their server connection is horrible. And their buffering proves it’s a server issue. No other streaming service starts a stream pixelated and then improves over time. That was how apps were 9 years ago
-
Andrew Gibbons (@djandrewgibbons) reported@hbomax what did you do to screw up your AppleTV app? This update is awful! Please revert the video player so it acts like an actual AppleTV app, this is practically unwatchable!
-
~ kiddle (@kiddle) reported@Unknownfear @hbomax But that's what I'm trying to say. Same TV. Same app. No problem. So ... It might not be HBO Max. Btw, I disagree that the provider doesn't matter. Many providers are notorious for irregular service. We've had trouble on occasion with our service.
-
~ kiddle (@kiddle) reported@Unknownfear @hbomax Just as a data point, we haven't had any problems. We have Comcast. (We also have a Samsung smart TV.)
-
Alexandra (@Alexandrawidit) reportedThe absolute worst streaming app award goes to @hbomax congrats!!
-
Mike Burton (@mikeburton23) reported@hbomax Fix your ******* app
-
Mrs. Perine (@ShaNee_Nee) reportedWhy does the @hbomax app crash like 7 times a day 🙃
-
LeeTieee (@leeTechh) reported@jordannwelchh @HBOMaxHelp Had this same issues it was @Bishtoolz who helped me out send him a dm if you still need help with your account okay
-
Wiz (@Wizdom80) reported@MHCranberry @HBOMaxHelp Same issue here.
-
Random Knowledge (@RandomKnowledg8) reported@HBOMaxHelp This is highly irritating where is atmos in conjuring 3?? All WW WW84 justise league snyder cut working as expected but conjuring has worst dolby vision and no Atmos, am using X950G Bravia, the application is worst, when will b the next update,
-
Carpenter ******* Jesus (@BitchCraft0666) reportedLove paying 15 ******* bucks for @hbomax just for it to buffer every thirty seconds no matter how good our connection is 🙄😒
-
Lou R (@Steel_City14) reported@hbomax Maybe fix your damn app on Apple TV so i can rewind/fast-forward!! It's basically completely broken. Don't know how an app with that bad of a bug made it through testing...smfh
-
Ashley (@NoH8LoV3wIn5) reported@HBOMaxHelp your app isn't working on roku either it keeps saying need to sign in and I am already signed in but when I try it says the Pp needs to close you can't use hbomax at all Plz fix ittttt