HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hamburg, HH 2
Paris, Île-de-France 2
Washington, D.C., DC 2
Berlin, Land Berlin 2
Queens, NY 2
Atlanta, GA 2
Mexico City, CDMX 2
Indianapolis, IN 1
Lafayette, IN 1
Prospect, KY 1
Carlisle, PA 1
Irving, TX 1
Painesville, OH 1
Stuart, FL 1
Rowlett, TX 1
Aurora, CO 1
Écully, Auvergne-Rhône-Alpes 1
El Pueblito, QUE 1
El Paso, TX 1
Lexington, NC 1
Philadelphia, PA 1
Groß-Umstadt, Hessen 1
Pittsburgh, PA 1
Rochester, MN 1
Guayaquil, Provincia del Guayas 1
Abtsgmünd, Baden-Württemberg Region 1
Utrecht, ut 1
Firminy, Auvergne-Rhône-Alpes 1
Columbia, MD 1
Vancouver, BC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • Callileah Callileah 🏞️ 🏕️ 🍀 🇺🇦 (@Callileah) reported

    Is anyone else having issues with Streaming HBOMax? @HBOMaxHelp

  • LisaHeff86 Lisa hIfearnáin (@LisaHeff86) reported

    @hbomax When I watch shows lately,I notice I'm missing the last minute or two of episodes because the app is jumping ahead to the next one. What might be the issue?

  • ZaneLaRue Zane LaRue Dickleson (@ZaneLaRue) reported

    @hbomax y’all got any budget left to like make the pause button work? Or just turn up the volume?

  • SecureMoss Dave Mossop (@SecureMoss) reported

    @hbomax wtf is house of dragons lol. That **** looks awful. Like a money grab from ppl who will just suck off anything got

  • Callileah Callileah 🏞️ 🏕️ 🍀 🇺🇦 (@Callileah) reported

    Hey, @HBOMaxHelp I haven't been able to Stream today/tonight (Thursday July 21, 2022). You're entire Website has been completely DOWN. Not even an Error Message.... What's is going on???

  • FrancescaFaithI Franwise the kinda great (@FrancescaFaithI) reported

    @hbomax needs to renew the #TimeTravelersWife !! S1 was excellent, The show’s quality was outstanding, what it lacked was advertising! If it wasn’t for a clip on TikTok, I wouldn’t have known the show existed!!

  • mellowishdrama Mel D (@mellowishdrama) reported

    @HouseofDragon @hbomax hey remember when hbo let game of thrones go from the best show ever to the biggest piece of **** on tv ever in one and a half seasons? well i do. a prequel to the worst ending ever is a pointless waste of time.

  • bruhimvibin danny devito stan (@bruhimvibin) reported

    @HBOMaxHelp won’t let me login, it says password is incorrect but it’s not

  • wickedinfinity Todd Lucht (@wickedinfinity) reported

    @hbomax House of Dragons is the worst DIY design makeover show I have ever seen.

  • NijjarSonam ਸੋਨਮ ;🦋 (@NijjarSonam) reported

    The worst app even on a computer @hbomax

  • SecundusGaius Tancredi Lucullus (@SecundusGaius) reported

    @hbomax I have moved from a country with HBO Max to one without it. I need to cancel my subscription, but whenever I try to sign in to do this, it will not let me and tells me that it is not available.

  • domabailey DOM (@domabailey) reported

    Hi @hbomax, Dominique here. I sent you a message a few months about the sequence of A Different World, S6. The episodes are out of order. Can this be fixed soon? This error makes sleeping with the TV on a bit challenging. Thanks!

  • Chief_Eef Efam (@Chief_Eef) reported from Houston, Texas

    @HBOMaxHelp Are ya hiring cause I can fix this right now. Let’s build fam. Trust.

  • GrownupHaircut Josh Williamson (@GrownupHaircut) reported

    Whatever the @hbomax website crew did recently, THANK YOU! It finally runs smoothly in Chrome on my ancient mac without performing some elaborate ritual just to get past the login screen.

  • kaliflowa1 KaliMari (@kaliflowa1) reported

    Trying to watch Last Night in Soho on @hbomax and the playback is so choppy that I’m getting a headache. Please fix these issues instead of just blaming everyone’s internet connection. No other streaming services lag like this and I would expect better from HBO 😞

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