HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 2
Philadelphia, PA 2
Buffalo, NY 2
Richmond, VA 2
Dallas, TX 2
Port Saint Lucie, FL 1
Chicago, IL 1
Houston, TX 1
Cornersville, TN 1
São Francisco do Sul, SC 1
Holden, ME 1
Aurora, IL 1
Portland, OR 1
Chihuahua, CHH 1
Monroe, NY 1
San Jose, CA 1
London, England 1
Lakewood, NJ 1
Brewer, ME 1
Suzano, SP 1
Brasília, DF 1
Paris, Île-de-France 1
Lakeland, FL 1
Henrico County, VA 1
Farmville, VA 1
Angra dos Reis, RJ 1
Chesapeake, VA 1
Wheaton, IL 1
Green Bay, WI 1
Goiânia, GO 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • Hubb2424 SUPERSTEEL (@Hubb2424) reported

    @hbomax is there a service interruption? Im signed in an select a show and it takes me to the sign in screen to sign in again over and over.

  • ShelbyKStewart Shelby Kent-Stewart ™ (@ShelbyKStewart) reported

    @HBOMaxHelp @HlaoRoo Dear Intern: My first day on a job, I was in an elevator when a nice-looking man smiled and said, "Your face belongs on a cathedral." Without missing a beat, I replied, "If comparing me to a gargoyle is the best pick-up line you've got, it needs work." Yep, the CEO.

  • afkbee afkbee 🇵🇷 (@afkbee) reported

    @HBOMaxHelp My first job out of college I deployed code to the wrong environment and left hundreds of ppl without access to their health insurance info online. I cried in the bathroom and asked for help, I wasn’t fired and we laughed but I was scared like never before

  • GHJH769 @PHILIP❤️🇱🇷❤️ (@GHJH769) reported

    @Imsonicy @hbomax I had a similar hacked problem with my account until Thomas_hackers on Instagram helped me recovered my account

  • KnickedupFan X - Walt Perrin Sees the Future (@KnickedupFan) reported

    @HBOMaxHelp You also mistakenly didn’t produce a second season of Watchmen… fix that

  • Euphoriam Wa'el (@Euphoriam) reported

    @HBOMaxHelp Dear intern, I once sent a broken email to an email list of thousands of people, the CEO and the CTO noticed and all they did was talk to me over the phone about it and it was rectified. They are human and they understand humans make mistakes.

  • camstradamus Cam Rellim (@camstradamus) reported

    Anybody else with @hbomax have issues with it crashing all of the time, or just me?

  • LaLaKenney LaLaKenney (@LaLaKenney) reported

    @HBOMaxHelp Dear Intern, I once submitted a premature turndown order for a well-known clothing store website 2 weeks before their contract term with my company expired. Their website had nothing but broken objects for a full 24 hours.

  • gd16key Gabe Dickey (@gd16key) reported

    FIX YOUR ****** APP @hbomax

  • desh desh (@desh) reported

    Spam mails. Issues with subtitles. Moving the video forward/back. Watch history disappearing. @hbomax is probably the worst app with the best content. Planning to unsubscribe purely based on the tech experience.

  • LaLaKenney LaLaKenney (@LaLaKenney) reported

    @HBOMaxHelp Dear Intern, I once submitted a premature turndown order for a well-known online clothing store 2 weeks before their contract term with my company expired. Their site had nothing but broken objects for a full 24 hours.

  • SlappyJack SlappyJack (@SlappyJack) reported

    @HBOMaxHelp Dear Intern, Back in the early days of then internet we called out colocation facility to have them reboot our servers. They screwed up and rebooted all of eBay instead. You'll be fine.

  • mara_murphy 🌺👑🍯🎯😇Maya (@mara_murphy) reported

    @Caissie @HBOMaxHelp Oh ****. That is awful and hilarious.

  • allenmoore1986 James Allen Moore (@allenmoore1986) reported

    @HBOMaxHelp I was temp mgr for drug store and was misinformed about when to approve payroll. So I go to email district mgr for help having everyone paid, the send to box autofilled with district stores. All store managers seen it 😮.

  • TaleraRis TaleraRistain (@TaleraRis) reported

    @SaffiEriksdottr @Caissie @HBOMaxHelp Ah the joys of being a female in the IT world. Though even the nosiest bosses don't want to know why you're off after "Female issues".

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