HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Montpellier, Occitanie | 1 |
| Tijuana, BCN | 1 |
| Le Teil, Auvergne-Rhône-Alpes | 1 |
| Sainte-Marie, Réunion | 1 |
| Cachan, Île-de-France | 1 |
| Pont-du-Château, Auvergne-Rhône-Alpes | 1 |
| City of Saint Louis, MO | 1 |
| Rockford, IL | 1 |
| Pont-Évêque, Auvergne-Rhône-Alpes | 1 |
| Kīhei, HI | 1 |
| Lille, Hauts-de-France | 1 |
| Salon-de-Provence, Provence-Alpes-Côte d'Azur | 1 |
| Shawnee, OK | 1 |
| Utrecht, ut | 1 |
| Melbourne, VIC | 2 |
| Aurora, CO | 1 |
| Villeneuve-d'Ascq, Hauts-de-France | 1 |
| Olímpia, SP | 1 |
| New York City, NY | 1 |
| Sydney, NSW | 1 |
| Saint Paul, MN | 1 |
| Jewar, UP | 1 |
| Greensboro, NC | 1 |
| Cambridge, MA | 1 |
| Lancaster, PA | 1 |
| Baltimore, MD | 2 |
| Virginia Beach, VA | 1 |
| Beltsville, MD | 1 |
| Dallas, TX | 2 |
| Muskogee, OK | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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⛈️Dakota🌪 (@CSXK921) reported@hbomax Not a huge issue but the live in-car camera for Josh Berry does not have josh or spotter audio. I did refresh to no avail. Hope no other cars are having the same issue.
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TopDawgBets (@TopDawgBets) reported@hbomax fix the Tiafoe match NOW!!
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abideintheshadow (@abideintheshad1) reported@rolandgarros Tennis fans shouldn't have to work this hard to follow a tournament. If you're going to invest in Grand Slam coverage, make it easier to actually watch the matches.@hbomax tennis coverage is terrible. Tennis fans deserve better.
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JaxTeller718 ⭕ (@JaxTeller718) reported@hbomaxhelp @TheEricGoldman Dear HBO Max Help I tried your suggestion but it did not seem to clear up the issue. This method does not seem to fix dogshi*t decisions made by a streaming company. I will continue to look for a fix and will get back to you when I find it
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Pdubhtown (@Playa1Zero) reported@hbomax @StuartFails This looks absolutely awful.
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Stefano (@stritenata) reported@hbomax you just let your ads run over so we missed the first point in Arnaldi v Collignon at @rolandgarros It was a vital point so why did we miss it for a stupid ad. I am paying quite a lot for the service and that’s a basic error
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Uno | Bookers sugar papi 𓆩♡𓆪 (@uhavefckinguno) reported@hbomax why are you always down bro? I pay YOU to work FOR ME
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Gerb (@LittleGerb12) reported@hbomax audio is out of sync on Bubba Wallace’s in car cam. Plz fix
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⛈️Dakota🌪 (@CSXK921) reported@hbomax You guys have been having an issue with NASCAR in-car cameras lately where the audio is almost a full lap behind the video. At least on Josh Berry's streams that is.
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Meagan Guidry (@MeaganSGuidry) reported@hbomax I cannot get my AT&T login to work on the app regularly. It works sometimes but other times it says it can’t verify my subscription or I get a care code error 201.
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Innocent Lady Who Djokovic Hit In The Throat (@DsTennisbets) reported@FlindersJimmy @hbomax @TommyPaul1 It was never broken, you’re just a moron.
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Dave Holland (@DaveH88987147) reported@WabySigma @TNTSportsUS @hbomax fix your app
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Ronnie Clarke (@ronnieClarke69) reported@footballontnt why is your picture so bad on @hbomax ? Using the android tv app ? Was never this bad on Discovery Awful
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M J (@joshmujuni0) reported@JamesGunn @hbomax The suit is ugly and horrible, fix it please !!!
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btmartin236 (@btmartin236) reported@DocPunchESPN Ive seen on social media other had issues as well, I had no issues with @PrimeVideo but its odd @hbomax kept freezing up on me
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