HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hamburg, HH | 2 |
| Paris, Île-de-France | 2 |
| Washington, D.C., DC | 2 |
| Berlin, Land Berlin | 2 |
| Queens, NY | 2 |
| Atlanta, GA | 2 |
| Mexico City, CDMX | 2 |
| Lafayette, IN | 1 |
| Prospect, KY | 1 |
| Carlisle, PA | 1 |
| Irving, TX | 1 |
| Painesville, OH | 1 |
| Stuart, FL | 1 |
| Rowlett, TX | 1 |
| Aurora, CO | 1 |
| Écully, Auvergne-Rhône-Alpes | 1 |
| El Pueblito, QUE | 1 |
| El Paso, TX | 1 |
| Lexington, NC | 1 |
| Philadelphia, PA | 1 |
| Groß-Umstadt, Hessen | 1 |
| Pittsburgh, PA | 1 |
| Rochester, MN | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Abtsgmünd, Baden-Württemberg Region | 1 |
| Utrecht, ut | 1 |
| Firminy, Auvergne-Rhône-Alpes | 1 |
| Columbia, MD | 1 |
| Vancouver, BC | 1 |
| Genoa, OH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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JakeyJake
(@jakeyjake24) reported
@hbomax what day? today? this is a terrible ad lol
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Raw Ben
(@R0L0_Hans) reported
@hbomax Don’t bother paying $15 a month, their sound never works. Do a google search for audio problems. I am cancelling mine. Tried all the tips. It is their app. Good luck contacting them!
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Monkie Monks
(@MonkieMonks) reported
@HBOMaxHelp @thomasshaffer I am having same problem, just did this update & same problem. Since I subscribed it never worked 1st time, but did 2nd until today. It will NOT open past the "Who is watching" then crashes. I ONLY subscribed since you got on Roku, not watching on computer/devices. Other ideas?
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Christopher Chan
(@honorroller) reported
Just watched “last Christmas” on @hbomax - I desperately want 1.5 hrs of my life back. **** was terrible. Mad the Asians who signed on were dumb enough to do this film.
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Ro
(@RoseRosieRoRo) reported
@hbomax Wonder Woman vs. Santa. Aww I hope they work it out. 🥺
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Shane Connolly
(@shaneconnlly44) reported
@KendoVT @hbomax Can’t really beat the content but it took them like 6 months to fix it from not minimizing after every ep if you used a laptop or tablet.
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Sean Gallagher
(@Faolan) reported
Is @hbomax dropping for anybody else? I like the list of properties I get access to, but if my viewing experience is miserable because I keep having "connection" issues, that never happen with #Prime, #Netflix, or #DisneyPlus I am going to want my money back
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thomas shaffer
(@thomasshaffer) reported
Hey @HBOMaxHelp I’m so excited you guys made it to @Roku but you need to fix it. App is constantly crashing.
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Bret
(@App2508) reported
@hbomax please fix 5.1 on the invidia shield pro.
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alma;
(@cinnamonscherry) reported
@PopCrave @hbomax not them ruining pll, the worst thing that happened after motshit by 7 twin(k)s and BEflop
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Carl DeVaughn
(@CarlDeVaughn) reported
@HBOMaxHelp Latest Android TV update broke Dolby Digital 5.1. Fix in the works?
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Toria
(@toricambridge) reported
@PopCrave @katecambridge24 @hbomax None. Stop remaking and find original quality content.
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Carli 🔮//🎄❄️
(@carlifiveH) reported
@diana_hawarneh @PopCrave @hbomax i used to love PLL but those last seasons were awful, they just need to let it be and put the original back on netflix in the us 😭
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Cristina
(@piratepinup) reported
Hey .@hbomax nothing will play and we keep getting an error message @HBO
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Mouse
(@YPTMPodcast) reported
@hbomax Is there any vision of updating your interface? It is very counterintuitive. Call @netflix and just make it work exactly like theirs.