HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 3
Seattle, WA 2
Zapopan, JAL 2
Philadelphia, PA 2
Buffalo, NY 2
Richmond, VA 2
Naugatuck, CT 1
New York City, NY 1
Walnut Creek, CA 1
Makati City, National Capital Region 1
Adelaide, SA 1
Santa Clara, CA 1
Mission Viejo, CA 1
Clio, MI 1
Rolling Meadows, IL 1
Manises, Comunitat Valenciana 1
San Antonio, TX 1
Riverside, CA 1
Port Saint Lucie, FL 1
Los Angeles, CA 1
Chicago, IL 1
Houston, TX 1
Cornersville, TN 1
São Francisco do Sul, SC 1
Holden, ME 1
Aurora, IL 1
Portland, OR 1
Chihuahua, CHH 1
Monroe, NY 1
San Jose, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • dat_hallboy Spence Hall 🤓 (@dat_hallboy) reported

    @hbomax what’s up with your app. I keep getting a service code. Fix your app so I can watch my shows. Tighten up 🤨

  • angrysalami Anthony Angrisani (@angrysalami) reported

    @FreekySteve @hbomax Sign out and back in had same issue

  • __tiffany_marie Tiffany (@__tiffany_marie) reported

    @hbomax I can’t it’s not working

  • tactus72 Palzy (@tactus72) reported

    @HBOMaxHelp @beneathflowers @HBO On the TCL Roku TV 55US57, it does display but does not resume progress on a video, and just constantly goes back to the beginning. Also, it does sometimes crash/glitch on my TCL Roku TV 43S421, unless I reboot before watching. I usually reboot either TV before I watch to /1

  • eb0ny_w ebony w. ✨ (@eb0ny_w) reported

    @HBOMaxHelp the app is not working for me

  • Heathhherrrr 🧚🏽‍♂️as told by heather🧚🏼‍♀️ (@Heathhherrrr) reported

    Hey @hbomax why does your app hate roku? I’ve never had as many issues with your app as I do today.

  • CEthiaFru t🌑ss a c🌑in 2 ya witcha (@CEthiaFru) reported

    @joshptvn @GameOfThrones @hbomax they spent so much time building Dany up only to tear her down in the worst way.. she was alone & wanted revenge for her bff. if a man did the same in the current westeros, he’d be feared, praised, have songs sung about him, & live on in histories. ..just like Aegon I

  • Codename_tpk Codename (@Codename_tpk) reported

    @GameOfThrones @hbomax Yes, that was a great moment. But how about you tell us all the truth that D and D were awful throughout the production of the whole show and that is was everyone else that made the show as great as it was. Maybe then I'll consider rewatching Game of Thrones.

  • meredithvegeta1 timmy meredith (@meredithvegeta1) reported

    @hbomax let y'all know that I have been experiencing on the app unknown problem please contact your TV provider seems to be resolved now just letting you all know

  • TylerSuggsWSOC9 Tyler Suggs (@TylerSuggsWSOC9) reported

    @HBOMaxHelp We’re having issues with streaming. The interface is working but once we start a movie/show the ad starts but then immediately freezes. We’ve reset the unit and the internet. Nothing seems to be fixing the issue. Any advice? #PleaseAndThankYiu

  • DanteRoss Dante Ross (@DanteRoss) reported

    @HBOMaxHelp @hbomax Your ap does not work on any of my TV’s. I have had to delete it and reinstall is 5 times now. I have HBO max via Youtube TV and its always a 10–5 minute process fo watch anything on it. Currently not working on all 3 TVs. Worst ap of any streaming service I have.

  • bharagan Brigid Haragan (@bharagan) reported

    @HBOMaxHelp As of 06/23, when I try to access HBO Max via xfinity X1, I am still asked to sign in. After signing in, I am asked to sign in again and again. I contacted xfiniti help and they tell me it’s an HBO Max issue. My set is an LG smart.

  • garfickle a (@garfickle) reported

    @hbomax pls fix ur service i’m trying to binge GOT again

  • summerknight47 anthony jordan (@summerknight47) reported

    @HBOMaxHelp @beachybones EVERYONE ON UR PLATFORM IS GETTING THE ERROR "CONTENT NOT AVAILABLE" FIX THIS NOW

  • _Bordyk Benjmain Hordyk (@_Bordyk) reported

    @hbomax I swear I'd delete the app if diddnt get it for free. And I'm still contemplating it. Had it for 1 month and trouble like every other day.

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