HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Zapopan, JAL 2
Philadelphia, PA 2
Buffalo, NY 2
Richmond, VA 2
Dallas, TX 2
Walnut Creek, CA 1
Makati City, National Capital Region 1
Adelaide, SA 1
Santa Clara, CA 1
Mission Viejo, CA 1
Clio, MI 1
Rolling Meadows, IL 1
Manises, Comunitat Valenciana 1
San Antonio, TX 1
Riverside, CA 1
Port Saint Lucie, FL 1
Los Angeles, CA 1
Chicago, IL 1
Houston, TX 1
Cornersville, TN 1
São Francisco do Sul, SC 1
Holden, ME 1
Aurora, IL 1
Portland, OR 1
Chihuahua, CHH 1
Monroe, NY 1
San Jose, CA 1
London, England 1
Lakewood, NJ 1
Brewer, ME 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • criticalzones zoë (@criticalzones) reported

    Drinking game: whenever Jenna Lyons mentions she used to work for @jcrew on @hbomax Stylish 😵‍💫

  • cypherisk Cypherisk 🇦🇺 | #SaveProdigalSon (@cypherisk) reported

    @prodigalbright Do you know if there's anyway the Aussies can help here? We don't have access to @hbomax 😭 #SaveProdigalSon #BrighterDaysAhead

  • princexaiden aiden (@princexaiden) reported

    @HBOMaxHelp Sony Bravia TV & we can’t click on the “next episode” icon at the end of an episode or rewind shows without having the app crash.

  • dustydotmp4 dusty (@dustydotmp4) reported

    @hbomax fix your app/website

  • maxicat12 beth (@maxicat12) reported

    @frandrescher @hbomax Can’t figure out why S6E1 of The Nanny is missing. Seems to be the only one. Help? Good luck on your SAG-AFTRA race!

  • al3x_927 Alex (@al3x_927) reported

    @HBOMaxHelp My account was hacked and the primary customer service representative couldn't help me. Now a "specialized support team" is ignoring me. I paid $15 for an ad free subscription, had it for less than 2 days, got hacked, had to change my credit card #, & still cant access my account

  • Husslenomics Magilla Gorilla (@Husslenomics) reported

    @hbomax content is dope but this is the worst app experience ever lol

  • 0Jensjohnson3 OldDevilDoc ⚓ 😈🐕 ☤ /🎂/Parler @OldDevilDoc (@0Jensjohnson3) reported

    @HBODocs @hbomax Sure you can. 🎶Tax the rich, feed the poor 'Til there are no rich no more🎶 All it takes is to tax so much that the only ones living there is the poor. The welfare city will break the bank, no infrastructure, This will break the city, no money to fix it. People will leave.

  • uconnmagic thomey (@uconnmagic) reported

    @missremiashten @hbomax fix it for @missremiashten boo deserves better

  • bradnd99 Brad (@bradnd99) reported

    @HBOMaxHelp my account on the app looks like it’s been hacked and I can’t reset my password. Can you help?

  • NuthinButNetteZ NuthinButNette (@NuthinButNetteZ) reported

    Please @hbomax LET US JUST FAST FORWARD AND REWIND WITHOUT ISSUES!!!!

  • parkermcnerney ben’s baby daddy (@parkermcnerney) reported

    @hbomax make it work better

  • kid_seattle Wizard Kelly (@kid_seattle) reported

    I just want to know what ******** is @hbomax’s problem with a consistent stream without bullshitting people’s time/patience???

  • marknca Mark Nunnikhoven (@marknca) reported

    “We should not be fixing the same problem twice”, Brian @hbomax << hell yeah! @awscloud #reinforce

  • FiOsru MD SAJAL (@FiOsru) reported

    @BetterMakeRoom @BaileeMadison @hbomax Place help me

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