HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Queens, NY | 3 |
| Oklahoma City, OK | 2 |
| Hamburg, HH | 2 |
| Washington, D.C., DC | 2 |
| Berlin, Land Berlin | 2 |
| Atlanta, GA | 2 |
| Alpena, MI | 1 |
| Palm City, FL | 1 |
| Saint-Gildas-de-Rhuys, Bretagne | 1 |
| Leeds, England | 1 |
| Liverpool, England | 1 |
| Brackley, England | 1 |
| Saalfeld, Thuringia | 1 |
| Max Meadows, VA | 1 |
| New York City, NY | 1 |
| Urbana, OH | 1 |
| Denver, CO | 1 |
| Springfield, MO | 1 |
| Charlotte, NC | 1 |
| Rice, MN | 1 |
| Providence, RI | 1 |
| Seattle, WA | 1 |
| Newnan, GA | 1 |
| Waynesville, NC | 1 |
| João Pessoa, PB | 1 |
| Porto Alegre, RS | 1 |
| Corning, NY | 1 |
| Cleveland, OH | 1 |
| Los Angeles, CA | 1 |
| Eau Claire, WI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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c.
(@cretinhopp) reported
@hbomax I am trying to watch 90’s classic The Mask and it is not working across multiple browsers, apps, and devices. I think there’s a problem here
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joey snapp
(@SnappHausen) reported
@HBOMaxHelp stop acting like there is no issue and telling your customers you are unaware of a problem. Everyone on Twitter is yelling at you. Stop asking people to DM you with their personal emails and fix the global issue! #hbomax
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Litecoin Lisa 🇺🇸 Mother #TRUCKER
(@lisamightydavis) reported
Anyone else having trouble with your @hbomax app?
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Claudine Gandolfi, BA², MA
(@ClaudineGandolf) reported
@hbomax hey, the app won’t work on appletv tonight. Checked online, outtages galore. Please fix.
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Joe Stanton
(@Joey7381) reported
@hbomax Hey let’s go huh fix this damn thing I’m starting to get really angry!!!!!
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Andrew
(@WooDamnPigg) reported
Thanks for ruining my one night off of work @HBOMaxHelp unsubscribed.
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(@ivmjae) reported
stop playing with me @hbomax 😐 FIX IT
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Fabian Barrios
(@FabianB24607039) reported
@hbomax Cmon fix your app
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James Northcutt
(@James_Northcutt) reported
@HBOMaxHelp @reggert1980 Your entire system is down are you serious? I can’t get it to work on Xbox one, my laptop, iPhone, iPad, Roku. You’re gonna sit there and say you aren’t aware? What ******** is this?
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Kyle Dallman
(@Krdallman) reported
@HBOMaxHelp @reggert1980 Not working on IPhone or smart TV
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Dillon Berry
(@dillybilly8376) reported
@HBOMaxHelp @reggert1980 Not working on Xbox
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Heero D. Jeager
(@Hollywood_Kohl) reported
@HBOMaxHelp fix it.
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Shhh
(@MitchFYI) reported
Paying all this money just for @hbomax to never work and ik it’s not my connection!
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TimeLordBen
(@TimeLordBen) reported
@hbomax wtf? Watching something in one room. Switched to another room & now nothing will play. I keep getting a content not found error code. Loads of great content but what’s the point if your app doesn’t work? Before you ask i’m using an apple tv with the latest update.
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Julia
(@kraemer_julia) reported
@HBOMaxHelp HBOMax is totally not working can’t watch **** .. fix this **** !