HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hamburg, HH 2
Paris, Île-de-France 2
Washington, D.C., DC 2
Berlin, Land Berlin 2
Queens, NY 2
Atlanta, GA 2
Mexico City, CDMX 2
Waynesville, NC 1
João Pessoa, PB 1
Porto Alegre, RS 1
Corning, NY 1
Cleveland, OH 1
Los Angeles, CA 1
Eau Claire, WI 1
Lexington, KY 1
Bellmore, NY 1
Rocky River, OH 1
Oklahoma City, OK 1
Indianapolis, IN 1
Lafayette, IN 1
Prospect, KY 1
Carlisle, PA 1
Irving, TX 1
Painesville, OH 1
Stuart, FL 1
Rowlett, TX 1
Aurora, CO 1
Écully, Auvergne-Rhône-Alpes 1
El Pueblito, QUE 1
El Paso, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • sun_drona #######Ⓥ (@sun_drona) reported

    @HBOMaxHelp It's chrome cast ultra. Plays on my phone but I get the error as soon as I cast. This doesn't happen on all videos btw.

  • AitchMcAitch HelenAitch (@AitchMcAitch) reported

    @HBOMaxHelp I work in a finance office and once sent someone a breakdown of their account. Only when I hit the send button I realised I'd actually put "Breakdown Of Your Acocunt" in the subject. Was convinced HR would feel my collar, but nothing happened. In fact, it was never mentioned.

  • sabrina_caruana brina (@sabrina_caruana) reported

    @hbomax someone updated my account, changed my email/password and my profile name without my approval. I NEED YOU TO FIX THIS.

  • sugaraykay_ caesar been dressin (@sugaraykay_) reported

    @hbomax yall make too much money for the ff and rewind to not work properly

  • jshervt Jami Sherwood (@jshervt) reported

    @HBOMaxHelp help! Our hbomax account has been stolen but we are still being CHARGED Talked with someone yesterday but still waiting for a fix!

  • herenowhere3 Rachel 🌩 (@herenowhere3) reported

    @HBOMaxHelp is there any resolution in sight to the ongoing @Xfinity based issue? I still can't get past the sign in screen. I subscribe for your limited time content like In the Heights which apparently can't be watched through regular On Demand.

  • hemo200 Ebrahim Rashid (@hemo200) reported

    @HBOMaxHelp @A7madev Dear Intern, I once messed up DNS entries of the production DNS servers and caused half of the production systems to go down for some time. We are humans after all and making mistakes is a part of us.

  • RachelNorman86 Rachel Norman (@RachelNorman86) reported

    @CareBear4CU @hbomax That is so strange. Hopeful that they work proactively to get this issue resolved.

  • OchoBuckets Koby! Kobi! Kobé!⚜️ (@OchoBuckets) reported from Louisville, Kentucky

    Fix your **** bruh @hbomax

  • King3Ann Jessica Ann King (@King3Ann) reported

    @hbomax whaaaatttt is the issue? This app constantly crashes on Roku, or plays sound and no video and THEN crashes back to the Roku menu. About to unsubscribe. So useless.

  • truckerswife Chrissy (@truckerswife) reported

    @HBOMaxHelp @TrekFanLV Not just Playstation. Sorry Chris to jump on your tweet. But, they are ignoring my tweets and dms. This "oops" has been going on with my firestick almost 3 weeks. Hope your problem gets resolved.

  • The_Johnny Johnny (@The_Johnny) reported

    @hbomax Fix your ****** app before telling me what to do. @HBOMaxHelp

  • sabrina_caruana brina (@sabrina_caruana) reported

    @HBOMaxHelp someone updated my account, changed my password/email, and profile name. I NEED YOU TO FIX THIS

  • TheSageRicker Sagé (@TheSageRicker) reported

    @hbomax When will episode 1 be available. I need my Rick and Morty fix :(

  • Sarcastic_Pasta S̡ar̶c̡ast͘i͟c̡ ̕Past̡a G҉a̧mes͝ (@Sarcastic_Pasta) reported

    @HBOMaxHelp Dear intern, We accidentally released a part of the game we're developing that is unfinished, so everyone saw the glitchy mess until we patched it. We also spelled "counterparts" as "counterpants" and didn't notice the error for about 6 months. You're doing great!

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