HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
Washington, D.C., DC 2
Berlin, Land Berlin 2
Queens, NY 2
Atlanta, GA 2
Mexico City, CDMX 2
Riverside, CA 2
Rowlett, TX 1
Aurora, CO 1
Écully, Auvergne-Rhône-Alpes 1
El Pueblito, QUE 1
El Paso, TX 1
Lexington, NC 1
Philadelphia, PA 1
Groß-Umstadt, Hessen 1
Hamburg, HH 1
Pittsburgh, PA 1
Rochester, MN 1
Guayaquil, Provincia del Guayas 1
Abtsgmünd, Baden-Württemberg Region 1
Utrecht, ut 1
Firminy, Auvergne-Rhône-Alpes 1
Columbia, MD 1
Vancouver, BC 1
Genoa, OH 1
Hickory, NC 1
Lagoa da Prata, MG 1
Bridgeport, CT 1
Perry, GA 1
Brandenburg an der Havel, Brandenburg 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • prodjrdn stop flexin your muscles jrdn (@prodjrdn) reported

    Fix your app @hbomax

  • S1ddhantKumar Siddhant Kumar (Singh Solanki) (@S1ddhantKumar) reported

    @CutAyer @HBOMaxHelp @jasonkilar I am from India. Took hell lot of trouble for HBO Max, VPN and what not. Cancelled immediately after that Ann Sarnoff interview and went back to Netflix and Amazon Prime. Warner Bros are not interested in making money and making fans happy. What can i do?

  • ffranklotion PatheticGirl43TheeDonkey (@ffranklotion) reported

    UMM HELLOOOO? i’m trying to watch The Nanny and @hbomax decided to@crash....flop era

  • obscuredone jim (@obscuredone) reported from Oakdale, California

    @hbomax fix your damn app on Samsung TVs. I’m tired of seeing the white line on my right side of the screen

  • trinidad_lexi Lexi Trinidad (@trinidad_lexi) reported

    @hbomax What’s going on with streaming? I was deep into a game of thrones binge before it stopped working completely, I can’t even login to the app anymore on any device!!

  • TransHeight #NoLivesMatter Papi Chulo 🇺🇸🇲🇽 Ω (@TransHeight) reported

    @Emp_Napoleon_I @JefferyWarfiel2 @hbomax I have faith in Jason. But yes. AT&T could fix it. After all, they are the ones who made the Snyder Cut see the light of day. And fans too. But you know what I mean.

  • TallGuyCM Chris Modisette (@TallGuyCM) reported

    @JeffMcMahon @hbomax I had not. And I...can’t help but feel that I’m missing something because this was *really* not for me

  • _thisisvenom VenoM (@_thisisvenom) reported

    @BatKilmer @Chukwu77 @hbomax Countries abroad don't have HBOMax. The conversation at hand is strictly about HBOMax. And you can crash any website / service if 200K people sign in at once. Not an indicator that ZSJL is their biggest film from a long shot.

  • djbob987 Bob Chalfant (@djbob987) reported

    @wernerd46 @hbomax Same white line problem on a Q80. Unforgivable that this has gone on this long.

  • obscuredone jim (@obscuredone) reported

    @hbomax please fix your app on the Samsung smart TVs, I am tired of seeing this faint white line on the right of my 70inch tv. It has been more than a month since this problem has occurred and I’m sick of it. Please fix it. Wtf

  • jonathanpurvis Jonathan Purvis (@jonathanpurvis) reported

    @AmazonHelp well. it worked last night. today it says that it is updating when I turn it on. and now it doesn’t work. it’s trying to stream @hbomax and after four attempts starting the app, it’s now playing it like aol dialup and has given me errors twice. what should I do to troubleshoot?

  • obscuredone jim (@obscuredone) reported

    @hbomax fix you app on the Samsung smart TVs. I’m tired of this damn white line on the right of my 70inch screen. Please, it’s been almost a month and no update. Wtf

  • richiecastaldo Richie Castaldo (@richiecastaldo) reported

    @JugovicDario Fix this @hbomax or my family will unsubscribe.

  • alb_augusto ALBUQUERQUE, Guilherme ⛈ 🇧🇷💉 (@alb_augusto) reported

    @Superman0621 @hbomax @jasonkilar I don't think like that. When you begin a story and that is not good, the course must be changed. I don't like this poor ending of the whole DCEU as a cohesive universe. But for MY taste, Zack was making bad movies. Someone has to take his work after ending the movie he started.

  • SteveO2420 Steven (@SteveO2420) reported

    @TheOmey @HBOMaxHelp @hbomax I am so sick of seeing this generic automated answer. Same thing on Reddit! It's been a month. We pay for this service and your putting our expensive TVs in danger or burn in! Fix this!

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