HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Queens, NY 3
Oklahoma City, OK 2
Hamburg, HH 2
Washington, D.C., DC 2
Berlin, Land Berlin 2
Atlanta, GA 2
Mexico City, CDMX 2
Urbana, OH 1
Denver, CO 1
Springfield, MO 1
Charlotte, NC 1
Rice, MN 1
Providence, RI 1
Seattle, WA 1
Newnan, GA 1
Waynesville, NC 1
João Pessoa, PB 1
Porto Alegre, RS 1
Corning, NY 1
Cleveland, OH 1
Los Angeles, CA 1
Eau Claire, WI 1
Lexington, KY 1
Bellmore, NY 1
Rocky River, OH 1
Indianapolis, IN 1
Lafayette, IN 1
Prospect, KY 1
Carlisle, PA 1
Irving, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • RK1RepoMan Matthew Dudley (@RK1RepoMan) reported

    @HBOMaxHelp I can’t get hbo max to play on my roku. Can you help?

  • evilpotatoii Evilpotatoii (@evilpotatoii) reported

    @madebygoogle @hbomax there seems to be a problem with the DN on my google search web

  • stuchbery stuchbery (@stuchbery) reported

    I think the idea of an adult cartoon about the royal family is funny but the execution of #ThePrince on @hbomax is awful. It’s not funny, smart or interesting. It’s just so so bad

  • MyRandomThinks Vincent Rivera (@MyRandomThinks) reported

    @hbomax better be running @gracehelbig a fat check for all this character work in Jellystone! I’m so proud of someone I’ve never met??

  • amor_monie 🌻💋 (@amor_monie) reported

    I need @hbomax to fix this damn app! It shouldn’t take 30 minutes to get my program started 🙄

  • NateKnows NATE KNOWS Reviews #THEFUTUREISALLOFUS (@NateKnows) reported

    @fboyisland @hbomax @NikkiGlaser So when will they make a show called FGIRLS ? .. answer never because they say that will be objectifying women but it's okay to do it with guys another example of the work double standard.

  • alicegeorge808 alice (@alicegeorge808) reported

    @Audreeloyal5 @hbomax I faced similar problem, and the support term never responded until I finally got help from @techexpert202 on Instagram, he’s a complete genius text him for help pretty sure he can help you

  • Ogman Ogman (@Ogman) reported

    @HBOMaxHelp Just wondering how your service, on my Nvidia Shield, manages to be the ONLY app that will not play the sound through my wireless earbuds. How does your app get to be that special??? Any advice on how to fix this???

  • fabiomalmegrin Fábio Malmegrin (@fabiomalmegrin) reported

    @hbomax @hbomax your Samsung tv app has so many problems… it pisses me off… when are you going to fix it????

  • 37conniving Juvenile (@37conniving) reported

    @HBOMaxHelp any updates in the Rush Hour 2 audio sync issue ?

  • Renae131 Renae M. (@Renae131) reported

    @thatdanstevens @hbomax @GaryJanetti This wasn’t funny. Derivative stories & satire attempts fail badly. You know when stand-up comedians milk a topic for too long causing the audience to start yawning & texting—You hit that point at about 10 sec into ep 1. Booze doesn’t help. The Simpsons & South Park are safe.

  • Mohab39615650 Mohab (@Mohab39615650) reported

    @wbpictures @warnerbros @hbomax We are not broken and we are not alone restorethesnyderverse release the Ayer cut makethebatfleckmovie

  • Ogman Ogman (@Ogman) reported

    @HBOMaxHelp @dka78 Your app sucks. FIX IT!

  • econliberal Francisco (@econliberal) reported

    @HBOMaxLA Take a look @WarnerMedia and @hbomax and try to see a movie with that bug, where the subtitles don't fix at all in a proper manner in the screen. Please, expand the subtitles box to allow a correct alignment of them, fix the app. Thank you.

  • 0ok 0ok (@0ok) reported

    @JunipersBird @KingRichardFilm @hbomax ...worst take!

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