HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 2 |
| Mexico City, CDMX | 2 |
| Riverside, CA | 2 |
| San Jose, CA | 2 |
| Portland, OR | 2 |
| Paris, Île-de-France | 2 |
| Abtsgmünd, Baden-Württemberg Region | 1 |
| Utrecht, ut | 1 |
| Firminy, Auvergne-Rhône-Alpes | 1 |
| Queens, NY | 1 |
| Columbia, MD | 1 |
| Vancouver, BC | 1 |
| Genoa, OH | 1 |
| Washington, D.C., DC | 1 |
| Hickory, NC | 1 |
| Lagoa da Prata, MG | 1 |
| Bridgeport, CT | 1 |
| Perry, GA | 1 |
| Berlin, Land Berlin | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
| Sacramento, CA | 1 |
| Renton, WA | 1 |
| Santa Maria, CA | 1 |
| Newark, DE | 1 |
| Mount Pleasant, SC | 1 |
| Montechiarugolo, Emilia-Romagna | 1 |
| Holly Ridge, NC | 1 |
| Racine, WI | 1 |
| St. Martin, Niederösterreich | 1 |
| Sherbrooke, QC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Dugzino
(@dugzino) reported
@HBOMaxHelp Any plans on a Windows App to be able to watch in 4k on PC directly? It's awful that we need to buy a tiny useless device to watch movies in 4k when we have a PC.
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rABiD_kittEn 🌊🎨😽🌎✌️✊🖤
(@rABiD_kittEn) reported
@hbomax This movie was AWFUL!! I was so sad to see her in this POS. How did so many people think this was a good idea? Yikes.
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SublimeFly
(@SublimeFly) reported
@hbomax Please save our beloved Venture Bros. I problems I'll be a loyal subscriber for decades if you do. #savetheventurebros
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Wandering Adam
(@adamarp) reported
Hey @hbomax/@HBOMaxHelp , the "skip intro" feature for @FinalSpace is just horribly broken across both seasons. Every episode that feature skips show content.
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chelebear74
(@Chelebear7) reported
@hbomax Yeah like season 2 episode 5 on Big Little Lies wont even load at all!! And I cant watch it at all!! Forgive me but it's not my laptop even restarted my laptop twice!! And I'm watching Nancy Drew wuth no problems!!
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Chloe
(@GlowySweetFab) reported
@darth_molly @hbomax It's twisted. I can't really stomach his work the same. There's only one movie of his that I absolutely love but it doesn't get a lot of attention.
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ennuii
(@ennuii) reported
@hbomax Meh. His bat vs. Supes. Wasnt good and he didnt have much to work with.
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Christopher Bashur
(@CBash31) reported
@DCComics @snydercut @hbomax Darkseid’s hand, combing through the earth, is the quality of CG we deserve.
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albertortells
(@albertortells) reported
@WarnerMedia @hbomax I'm still waiting for your answer about how the passes work because I think you have had a leak of the links of the PREMIERE of the #ZackSnydersJusticeLeague
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A.J.
(@WanderlustAj) reported
@HBOMaxHelp hey can you have your tech team fix the app so it utilizes the full screen in iPhone max models. It’s kind of lame for your app to not scale to the proper size for the device.
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Two Reply Guys, An eGirl, And A Pizza Place
(@RadDadRedemptn) reported
@RuckCohlchez @HBOMaxHelp It's got a lot of issues. If I try to watch on a browser on my second monitor the autoplay crashes my video card when the next episode starts.
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Courtney Holsey
(@sleepingwolf2) reported
@LGUS I already paid for a smart television so I shouldn't have to buy a streaming device unless LG is paying for it. Also LG and @hbomax need to work out their problems, this is not fair to us consumers.
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Chris
(@RAV3RXTZ) reported
@jasonkilar I'm so excited! Are the @hbomax servers ready? No buffering? Had issues watching Tom & Jerry in 4k & other 4k movies only. Connected to 1gig fiber. No issues with other services 4k content.
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Diane Hartley
(@dhluvslucy) reported
@TheKalenAllen @ItsASinTV @hbomax A terrible time
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Preston Moore
(@prestoncmoore) reported
@KnightGambit @hbomax Sheesh. How was the quality? I've tolerated 1080p for Wonder Woman 1984 and everything else on HBO Max, but I really want to find a way to watch this in 4K.
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