HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
Check Current Status
Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 2 |
| Conroe, TX | 2 |
| Buffalo, NY | 2 |
| Saint Paul, MN | 2 |
| Richmond, VA | 2 |
| Fort Worth, TX | 2 |
| Dallas, TX | 2 |
| Toledo, OH | 2 |
| Philadelphia, PA | 2 |
| Los Angeles, CA | 2 |
| Fort Myers, FL | 2 |
| St. Louis, MO | 2 |
| Suzano, SP | 1 |
| Brasília, DF | 1 |
| Lakeland, FL | 1 |
| Henrico County, VA | 1 |
| Farmville, VA | 1 |
| Angra dos Reis, RJ | 1 |
| Chesapeake, VA | 1 |
| Wheaton, IL | 1 |
| Green Bay, WI | 1 |
| Goiânia, GO | 1 |
| Zapopan, JAL | 1 |
| Woodland, CA | 1 |
| Orlando, FL | 1 |
| Seattle, WA | 1 |
| Chambersburg, PA | 1 |
| Bel Air, MD | 1 |
| Chamois, MO | 1 |
| Oak Harbor, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
-
Susan
(@LADYXSUEBEE) reported
@HBOMaxHelp I fixed it going back and forth between the menu, and the episode I was trying to watch. it's just stupid I have to do that to begin with. The app is laggy, its annoying. Hulu and netflix don't have those issues......
-
Jared Slate
(@jared_slate) reported
@HBOMaxHelp Yea. I've done all that multiple times. Updating the app is what caused the problem. If you haven't noticed, a lot of people are having problems with your app as it's super broken
-
Eric Brown
(@browne782002) reported
@hbomax I am getting Error Code H-9bf91454-0a21-4710-d251-a00d3fd2ac5a when i attempt to sign in. Is there something I need to do on my end to get HBOMax to work again. We had a storm last week and hasn't worked since then.
-
Hilary on the Block
(@hilgoldstein) reported
Dear @hbomax people pause their stream. Every time I pause to, like, take a ****, I have to restart my program. C'mon, man! Fix yo ****!
-
Jaden Ludwig
(@ludwijag) reported
Okay, @hbomax. It’s been weeks and still getting Error: 905 on Last Week Tonight. Someone gonna do something about this or ??
-
Pfizer Phil
(@N_PhilTration) reported
@SooEffinAWEsome Yes really if you check the literal ratings of the streaming apps. It is the worst reviewed with a 2.8 rating. And they do not care. @hbomax may have content but what’s the point of you can’t enjoy it? Quality of life makes or breaks an experience
-
Logans Dad
(@loganlife14) reported
@hbomax fix your app! Code 905 is getting real old to see on my SmartCast. It’s been over a year and your service has more issues then any other
-
Samantha Stallard
(@SJStallard) reported
To the @hbomax intern: I once panicked in a GIANT client meeting early in my career. Instead of powering on, I logged off and had an anxiety attack at my desk. One problem - I was the meeting host and kicked off the other 50+ people on the call. Don't let one oops ruin you.
-
José Vela Jr.
(@josevelajr) reported
@hilgoldstein @hbomax I have persistent crashing issues and bugs like this. It sucks.
-
loving me for me
(@KimCooper51) reported
@TexyLefty @PTini_ @hbomax Let me know if you have any other problems
-
Ashley Wade
(@crankyashley) reported
@HBOMaxHelp Yeah we've done that more than once. This is an issue that has persisted for at least a month.
-
Chicago Tafia 🏴 🇪🇺 🇺🇸
(@ChicagoTafia) reported
Christ @hbomax for $15 a month I kind of expect an app that doesn’t constantly freeze up and crash.
-
SmurfSyndrome
(@SmurfSyndrome) reported
@hbomax well it would be nice to use hbo max but it's not working on the playstation and when it does i get a crappy blurry picture throughout. the worst being that it freezes completely so i have to be using my laptop since my smart tv doesn't have your app .....
-
Jack Fetch
(@Jack_Fetch) reported
Hey @hbomax why is your app on my TV so terrible? Half the things won't load. I'd like to watch the latest Last Week Tonight but it just sits there on a blank screen trying to load.
-
Burke Holland
(@burkeholland) reported
@stevewoody82 @dmorelli9 @HBOMaxHelp Yeah - it's bad. Data is lost (although I don't remember if that was a big deal in my case) and the backup itself rarely takes correctly in a distributed system in 2004. It's just a huge mess and a TON of work that nobody wants to do.
Check Current Status