HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
San Jose, CA 2
Portland, OR 2
Paris, Île-de-France 2
Seattle, WA 2
Zapopan, JAL 2
Buffalo, NY 2
Racine, WI 1
St. Martin, Niederösterreich 1
Sherbrooke, QC 1
Innsbruck, Tirol 1
Crestview, FL 1
Gustavo Adolfo Madero, CDMX 1
Magdalena Contreras, CDMX 1
Chandler, AZ 1
Córdoba, VER 1
Poza Rica de Hidalgo, VER 1
Kingwood, TX 1
Juárez, CHH 1
Carmel, IN 1
Smithton, MO 1
Iztapalapa, CDMX 1
Ciudad de Villa de Álvarez, COL 1
Holland, MI 1
Santa Barbara, CA 1
Beijing, Beijing Shi 1
Tlalnepantla, MEX 1
Albany, NY 1
Puyallup, WA 1
Montgomery, TX 1
Campinas, SP 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • Stephaniefishm4 overit (@Stephaniefishm4) reported

    @hbomax Airheads is perhaps one of the worst movies known to humans. And I like Adam *******.

  • cescopetrillo Frank Petrillo (@cescopetrillo) reported

    @HBOMaxHelp @chowbelle Hey HBO, fix the app. It’s terrible.

  • ChaterwSpatters Spatters (@ChaterwSpatters) reported

    @HBOMaxHelp Kind of bs. Fix the fact after your ad you auto play the next episode. How bout auto play goes after the episode is over. Credits aren't even rolling yet but ad runs and next episode starts

  • SUZZ4N_ Suzy🦄☘️ (@SUZZ4N_) reported

    @hbomax Hbo my one year subscription is over! help me please

  • adampfrederick Bad but i feel so good (@adampfrederick) reported

    @HBOMaxHelp I’ve tried to use this service on ps4, samsung tv, and on browsers and they’re all so broken. Absolutely astounding how bad this app is lol

  • Kudupa Karthik Udupa ¦¦ ಕಾರ್ತಿಕ್ ಉಡುಪ 🇮🇳🇺🇸 (@Kudupa) reported

    Hey @hbomax @HBOMaxHelp can you guys fix your app on @Xbox current app just sucks and it crashes frequently along with showing "can't connect to internet" is one of the most annoying things to see. It needs a restart for the eroor to go away.

  • NotThatJones Alex Jones (@NotThatJones) reported

    @HouseofDragon @hbomax So the original show had a terrible ending because they had nothing to base it on so now they're making a spin off based off a spin off series of books that also aren't finished so here we are with the same problem again

  • canoodleseb seb (@canoodleseb) reported

    @NandovMovies @hbomax genuinely will never understand how a platform with such quality content just refuses to hire people who know how to make a good site

  • kevrog41 Kevin Rogers (@kevrog41) reported

    @HBOMaxHelp why does your app still never work

  • SUZZ4N_ Suzy🦄☘️ (@SUZZ4N_) reported

    @HBOMaxHelp you can help me by paying my HBO 😩😭

  • chowbelle Countess of Kenwood (@chowbelle) reported

    @SugarMaven @hbomax I never really had any noticeable problems until this Sopranos binge… but it’s irritating. lol

  • QuietWolf87 Stark Loyalist 🐺❄ (@QuietWolf87) reported

    @hbomax What is HBO's problem with eyes? No lilac eyes for Targaryens No Sapphire Eye for Aemond, instead he gets an Eypatch No Eyepatch for Euron, he got his two eyes. No one eye for The Three-Eyed Raven, he got two.

  • Kare_Mckee KarenMckee (@Kare_Mckee) reported

    @BatmanvSuperman @hbomax Who will help me with advice?

  • ChristineQtx Chrisi Quinn (@ChristineQtx) reported

    @HBOMaxHelp I keep getting the “Something Went Wrong” error message when I try to watch on my laptop. How do I fix this?

  • thepaulinemarie Pauline Marie (@thepaulinemarie) reported

    @HOORAEMedia @IssaRae @hbomax Broken ***** is iconic

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