HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:


HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:
Location Reports
Bogotá, Distrito Capital de Bogotá 12
Helsinki, Uusimaa 10
São Paulo, SP 9
Madrid, Comunidad de Madrid 7
Pereira, Departamento de Risaralda 5
Barcelona, Catalunya 4
Guadalajara, JAL 4
Seattle, WA 4
New York City, NY 3
Los Angeles, CA 3
Mexico City, CDMX 3
Queens, NY 3
Medellín, Departamento de Antioquia 3
Curitiba, PR 3
Rio de Janeiro, RJ 3
Chicago, IL 3
Gustavo Adolfo Madero, CDMX 2
Málaga, Andalucía 2
Torreón, COA 2
Zapopan, JAL 2
San Francisco, CA 2
Dallas, TX 2
San Luis Potosí, SLP 2
Recife, PE 2
Puebla, PUE 2
Belo Horizonte, MG 2
Fortaleza, CE 2
Campinas, SP 2
Brooklyn, NY 2
Tampa, FL 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:
  • crash money (@heyoitscass) reported

    Not going to sleep until I watch spirited away @hbomax fix your ****

  • Eric (@EricNau) reported

    @HBOMaxHelp I live in the US and sign in with my @ATTHelp account (HBO Max ad-free is included with my cellular plan). But since I’m in Mexico I can’t watch anything? I can’t even sign in? That’s absolutely unacceptable.

  • Suedehead (@BeardownQB) reported

    @hbomax Jesus man, please fix your Roku app!!! Constant freezing and having to reopen after attempting to simply rewind is getting ridiculous!!

  • Ian MacAllen (@IanMacAllen) reported

    Truly the worst streaming service software is @hbomax which is both irritating to use and full of bugs.

  • Sam 🐀 (@SamJCho) reported

    @PeterSpadafore @hbomax @DanielSpadafore My brother and I have been doing mandalorian on Fridays because Weds is too busy. It's tough to avoid spoilers. I set up a lot of phone filters to help

  • Mae💫onMars ✨ (@spacebatsonmars) reported

    @hbomax This show makes me feel terrible, but I still want to watch it.

  • Moe Betta ✊🏿 (@Byg_Tymer) reported

    @sweetsucre @hbomax My only problem is wish they drop an entire season all at once so I can binge. I hate watching 1 epi and then gotta wait a week to see the next.

  • Ryan Andrews (@RyanA202021) reported

    HBOMax fix your ******* stream @hbomax

  • avery (@gracepaImer) reported

    why can’t your app ever ******* work @hbomax

  • eddie (@eddaahlin) reported

    @hbomax this is the worst time to freeze #Succesion

  • shinobi gourmet 🥷🏻🍱 (@banksy_real) reported

    Nice that I was using @hbomax twenty minutes before the succession season 4 premier and now I can’t use it for some strange reason. I pay you ******* pigs! With real money! Worst app in history

  • Laura (Taylor’s Version) (@loganowski) reported

    Anyone else keep getting an error message when trying to watch Succession on @hbomax 🫠😩

  • B*tch, I’m Black (@soulfauxreal) reported

    I knew your stupid app was gonna crash. @hbomax

  • Tracey (@sweetsucre) reported

    I hate @hbomax. It's the worst app. But I purchase it when I have to.

  • badgirlstina 🌙💜 (@badgirlstina) reported

    omg @hbomax why is ur app not working before @succession premieres?

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