HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Krefeld, NRW | 1 |
| East Moriches, NY | 1 |
| Baltimore, MD | 1 |
| Greenwood, IN | 1 |
| Odenton, MD | 1 |
| London, England | 1 |
| Hilton, NY | 1 |
| Jordan, MN | 1 |
| Boston, MA | 1 |
| Omaha, NE | 1 |
| Birmingham, England | 1 |
| Schongau, Bavaria | 1 |
| Hollywood, FL | 1 |
| Bellevue, NE | 1 |
| Alpena, MI | 1 |
| Palm City, FL | 1 |
| Saint-Gildas-de-Rhuys, Brittany | 1 |
| Leeds, England | 1 |
| Liverpool, England | 1 |
| Brackley, England | 1 |
| Saalfeld, Thuringia | 1 |
| Max Meadows, VA | 1 |
| New York City, NY | 1 |
| Urbana, OH | 1 |
| Oklahoma City, OK | 2 |
| Denver, CO | 1 |
| Queens, NY | 1 |
| Springfield, MO | 1 |
| Charlotte, NC | 1 |
| Rice, MN | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Steveg561 (@SteveG561) reported@TonyKhan this deal you’ve made with HBO has made it impossible to watch your PPVs. @hbomax has the worst customer service I’ve ever seen in my life. Literally no help or assistance whatsoever to give me access to the PPV or to get my money back after waiting hours. This is bs.
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Jessie Collins (@JessieLC24) reported@NASCAR @hbomax In car cameras not working!!!! Whats up??????????????????
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Gary Bibby (@garybibby) reported@NOWTV your trailer about @hbomax coming together has a spoiler from Heated Rivalry in it, please fix that.
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Dr P (@pm_phd) reported@hbomaxhelp @MMoneyCarson Your app is super frustrating. It gets stuck at the ad break and loops without moving on. Restarting is not a great fix. It seems like a glitch at your end, how about posting something helpful about this instead of making customers troubleshoot?
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Jimmy Midyette 🇺🇸 (@JimmyMidyette) reported@JeremyH418 @hbomax @jk_rowling I doubt it seriously. Between the wokesters who will actively cancel their HBO accounts over it and the distressingly large swath of people freaking out about Snape’s skin color, I suspect it will have trouble finding a big audience.
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CoaCoalt (@Coalt81) reported@hbomaxhelp Hi, I am writing to report a persistent issue with the Max app on my Apple TV 4K. Despite having a Premium subscription, my video quality remains stuck at 720p, while I should be getting 4K UHD or 1080p.
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Black Bruce Wayne (@GodsGift2uWomen) reported@hbomaxhelp @aylissar Same here! I need help
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Alt Mhor (@AltMhor) reported@hbomaxhelp Your app is terrible along with your customer service Subscription will be cancelled soon
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Jay Will (@Jay1RSF) reported@hbomax Looks terrible
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Gabe (@TheGWK21) reported@aaronrift @hbomax Didn’t work for me either I had to just order it through cable and now I have to try and get a refund
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OLDSCHOOL 2.0 (@OldSchool2pt0) reported@hbomaxhelp @JdotChilds The sound during the commercials is just awful. Streaming HBO Max March Madness games. Please change the commercial, it has a very annoying sound.
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Raphael De La Soul (@Jonnz5Jonn) reported@Mcil9518 @JamesGunn @hbomax Then debate why I’m wrong? Ya’ll get on here to just complain, not actually debate. I’m not trying to disrespect you, just explaining my position. A green lantern story deals with primarily that lantern and their issues/concern. A corps story typically involves a group of them.
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Miku (@canthinkofaidea) reported@hbomax Fix the Aew stream wtf
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Zhy Ku ❁ (@zhy_ku) reported@JamesGunn @hbomax Did you fix it tho
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M̷s̷ ̷N̷e̷r̷d̷ ̷W̷o̷r̷l̷d̷ ̷O̷r̷d̷e̷r̷ (@ChibiRenjiLover) reported@hbomax it sucks that I can only stream the @AEW ppvs on one device at a time. I work nights so it'd be nice to watch from work while my husband watches at home... 😒😒😒
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