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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Greensboro, NC 1
Melbourne, VIC 1
Cambridge, MA 1
Lancaster, PA 1
Baltimore, MD 3
Virginia Beach, VA 1
Beltsville, MD 1
Dallas, TX 2
Muskogee, OK 1
Poplar, England 1
Denver, CO 1
Irving, TX 1
Deer Park, TX 1
Knoxville, TN 1
Ambato, Tungurahua 1
Warwick, RI 1
Atlanta, GA 1
Township of Evan, KS 1
Northampton, PA 1
Monclova, COA 1
Idaho Falls, ID 1
Houston, TX 1
Cleveland, OH 1
Lowell, IN 1
North Las Vegas, NV 1
Köln, NRW 1
Brie, Nouvelle-Aquitaine 1
Krefeld, NRW 1
East Moriches, NY 1
Greenwood, IN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • Magilla_Smash
    SCM_Magilla (@Magilla_Smash) reported

    @hbomax fix your damn app! IOS cannot turn off CC/subtitles when casting. It is super annoying!!

  • Loser_Pot_tard
    Gerald Dean (@Loser_Pot_tard) reported

    @hbomax This crappy service is constantly down. Worst streaming service of the bunch.

  • Lilly_88sc
    Oh Silly, it’s Lilly (@Lilly_88sc) reported

    @DiscoveryID @hbomax Great work platforming this YouTuber whose channel was demonetized in November 2025 for making F33rism / ED content. That’s awfully close to the time frame wherein your team thought she would be a good asset to this documentary. Not to mention the very bad skeletons in her closet engaging in s3xual conversations with minors on the internet. Verified original documentation for the above mentioned.

  • heisenberg187
    Erik Lamoureux (@heisenberg187) reported

    @hbomaxhelp My email is irrelevant to a problem that everybody who purchased this on your platform last night is having...

  • AaronCheater
    Aaron Cheater (@AaronCheater) reported

    Having trouble telling the difference between the skits on #SNLUK and the ads on @hbomax

  • TotesLiz
    Steely Liz (@TotesLiz) reported

    @dph_stfu @giroditalia @hbomax why do we have these commentators this year? This sucks. I could just get this terrible coverage from FloBikes and cancel my hbo max subscription if we’re not getting the “real” English commentary team

  • MeaganSGuidry
    Meagan Guidry (@MeaganSGuidry) reported

    @hbomax I cannot get my AT&T login to work on the app regularly. It works sometimes but other times it says it can’t verify my subscription or I get a care code error 201.

  • legalrealist
    legalrealist (Bluesky: legalrealist.bsky.social) (@legalrealist) reported

    @ninakokino98 @hbomax So it’s not a story inconsistency / failure issue if she’s just off whatever day they show next. And if they aren’t inspired to have a big plot with her character, i think it’s probably a good thing that they won’t just have the actress standing around in the background!

  • thatsLIEf
    LIEf (@thatsLIEf) reported

    @BeeGees @hbomax “all 3 of us did things to each other we are all sorry for” Barry always knew acknowledging the issues was 🔑

  • aIreadyovers
    m (@aIreadyovers) reported

    @hbomax Hacks doing AI storyline just like the comeback. And then playing the worst thing you’ve ever done game just like the drama omg coincidences

  • Rockford_619
    masazoAEW&WWEfun 🦄 (@Rockford_619) reported

    @AEW @hbomax Jay White won't be coming. Kairi, who was rumored to be coming, hasn't even been here for 90 days yet, so she won't be showing up either. Takeshita won. I think he'll be restless at work. There's about one Japanese fan here.

  • MattLovesVinyl
    Matthew (@MattLovesVinyl) reported

    @JamesGunn @hbomax Green Lantern made by people (Lindleof) who have no clue who Green Lanterns are, what the mythos is, how the rings work, and that you don't "earn" the ring it chooses you for your ability to OVERCOME fear not being without fear (that's Daredevil, by the way). This is awful.

  • EmilyTVproducer
    The Extreme Truth & Liberty Barsh Consulting Co. (@EmilyTVproducer) reported

    @searchpartymax @hbomax Getting through the last season is painful. It's awful. But you've had me on the hook for so long, what choice do I have?

  • cuzzy643
    Cuzzy643 (@cuzzy643) reported

    @hbomax Lexie getting outshined by her sister would honestly be her worst nightmare cuz she thought she left that all behind in high school. Cassie might not book the part tho if the find out abt her OF so…

  • mikednew
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Michael New 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mikednew) reported

    Speedway World Cup has now appeared on @hbomax problem with technical issues previously Live streaming transmission 👍 #SWC

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