HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

Less
More

hbo-max Hero Image

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Philadelphia, PA 3
Portland, OR 2
Buffalo, NY 2
Saint Paul, MN 2
Richmond, VA 2
Fort Worth, TX 2
Dallas, TX 2
Toledo, OH 2
Fort Myers, FL 2
St. Louis, MO 2
São Francisco do Sul, SC 1
Holden, ME 1
Aurora, IL 1
Chihuahua, CHH 1
Monroe, NY 1
San Jose, CA 1
London, England 1
Lakewood, NJ 1
Brewer, ME 1
Suzano, SP 1
Brasília, DF 1
Paris, Île-de-France 1
Lakeland, FL 1
Henrico County, VA 1
Farmville, VA 1
Angra dos Reis, RJ 1
Chesapeake, VA 1
Wheaton, IL 1
Green Bay, WI 1
Goiânia, GO 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • SlumLordSicario SLUM🏚LORD (@SlumLordSicario) reported

    @HBOMaxHelp I can't watch Zack Snyder's Justice League. I've tried 3 times and each time it freezes and won't play at all. It's only with this title that I'm having a problem with. Resolve this issue asap.

  • WolfManiac7 Enes Kucukzoroglu (@WolfManiac7) reported

    @hbomax, you guys have amazing shows but extremely bad website. Each time I login, it gives error, sometimes it plays in different languages. It's a small problem but something that constantly happens and it is bugging me. Only reason why I might delete HBO subscription.

  • AniksChuckles AniksChuckle (AC) (@AniksChuckles) reported

    @HouseofDragon @hbomax first 3 episodes were good. Then the show stared Rushing and now its terrible. So you followed in GOT footsteps perfectly lol. Just scaled down to one season

  • looneycritic The Looney Tunes Critic (@looneycritic) reported

    @ofcthismeanspod @hbomax That would make sense, as it's of a higher quality. I really wish they would step out of the Clampet/Tex era in the design more because whenever they go later (50s) the animation tricks and puppet rigs look less obvious. I think June would've loved what Candi did with Hazel.

  • WolfManiac7 Enes Kucukzoroglu (@WolfManiac7) reported

    @HBOMaxHelp Thank you for your reply. I hope you guys fix it. Sweden, Mac When I login, each time I have go through payment area login. Never remembers my details. When I pause a long time and play, it gives error and I need to close the window and open again.

  • justfabharry dest (@justfabharry) reported

    @HBOMaxHelp hear me out. can anyone fix the sound on elvis that's the way it is? it's very lowwwwww @hbomax

  • pallavibatra99 Pallavi (@pallavibatra99) reported

    @hbomax May I know how to cancel my subscription as I moved to another country where you do not provide your services. I am not even able to sign-in to proceed with my cancellation. Please help!

  • ACEE_AR15 Alex (@ACEE_AR15) reported

    @HouseofDragon @hbomax Episode 6 SUCKS!!!!!!!!!! Worst sh@t I’ve ever seen. Should fire those in charge of this stupid 10 yr gap. Quit watching 6 half way through. Won’t watch anymore future episodes. Hope other franchises learn from this BS.

  • camcammeii ✨Cam✨ (@camcammeii) reported

    Anyone else having issues signing in to @hbomax’s iOS app with their service provider?

  • Aylin_eskandari Aylin (@Aylin_eskandari) reported

    @hbomax @selenagomez Internet is down in Iran. Iranian people need help. Last time they did this, they killed more than 1500 people. Help Iran, be their voice, don't let these bastards kill my people #MahsaAmini #OpIran S.O.S

  • RMB55286457 Rose (@RMB55286457) reported

    @hbomax The HBOMAX app sucks, I try to watch House of the dragon on the app and I can hear but not see it! Every time I contact HBOMAX the issue is on my end but I can watch it on youtube TV without any problems. I can also watch other shows on HBOMAX without a problem!

  • logancelina Logan娄亘, The Exalted One.ଳ (@logancelina) reported

    @hbomax my mother wanted me to express her extreme displeasure at the fact that the series based on the time traveler’s did not get renewed for a season two. I haven’t seen her this crestfallen in a long time. Please fix this.

  • jeemstate Jeems (@jeemstate) reported from Phoenix, Arizona

    @hbomax You're right, the writing is on the wall! David Zaslav should never work again after dismantling HBO, writing TV Shows off as tax credits to never be seen again. I will never support y'all until this is rectified. Cancelled all warner services, and now it's the pirates life 4 me.

  • xylem44 Furious Flower🌺🇺🇦✊🏾 (@xylem44) reported

    @JimiYo4 @HouseofDragon @hbomax Problem with having the author produce the visual adaptation. You just can’t recreate the books on the screen. That’s the one thing the Davids got right in GoT. I didn’t read the books and I have no intention to. If this series is just for the readers, they should say that.

  • paulcdaniel Paul Daniel (@paulcdaniel) reported

    @HBOMaxHelp - Roku app has weird buzzing audio since the 11.5 update. Been trying to watch HOTD ep. 6 for a week and can’t hear but bits of dialogue. Done all the typical troubleshooting. Can you help?

Map Check Current Status