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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sainte-Marie, Réunion 1
Cachan, Île-de-France 1
Pont-du-Château, Auvergne-Rhône-Alpes 1
City of Saint Louis, MO 1
Rockford, IL 1
Pont-Évêque, Auvergne-Rhône-Alpes 1
Kīhei, HI 1
Lille, Hauts-de-France 1
Salon-de-Provence, Provence-Alpes-Côte d'Azur 1
Shawnee, OK 1
Utrecht, ut 1
Melbourne, VIC 2
Aurora, CO 1
Villeneuve-d'Ascq, Hauts-de-France 1
Olímpia, SP 1
New York City, NY 1
Sydney, NSW 1
Saint Paul, MN 1
Jewar, UP 1
Greensboro, NC 1
Cambridge, MA 1
Lancaster, PA 1
Baltimore, MD 3
Virginia Beach, VA 1
Beltsville, MD 1
Dallas, TX 2
Muskogee, OK 1
Poplar, England 1
Denver, CO 1
Irving, TX 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • stritenata
    Stefano (@stritenata) reported

    @hbomax can we have an option to turn off commentary on a match but still hear the court? The commentary on the Fritz match is just awful and it ruining the match

  • stritenata
    Stefano (@stritenata) reported

    @hbomax you just let your ads run over so we missed the first point in Arnaldi v Collignon at @rolandgarros It was a vital point so why did we miss it for a stupid ad. I am paying quite a lot for the service and that’s a basic error

  • btmartin236
    btmartin236 (@btmartin236) reported

    @DocPunchESPN Ive seen on social media other had issues as well, I had no issues with @PrimeVideo but its odd @hbomax kept freezing up on me

  • brandon_smotek
    Brandon. 🏳️‍🌈 #TeamAkeria #***** (@brandon_smotek) reported

    Can you please help me? @hbomaxhelp I’ve been trying to get this cancelled Roku subscription unlinked from my account so I can activate the Disney+, Hulu, HBO Max bundle on my account

  • CRB704
    sir Gregor (@CRB704) reported

    @hbomax Is your APP down??? It’s not working

  • MattLovesVinyl
    Matthew (@MattLovesVinyl) reported

    @JamesGunn @hbomax Green Lantern made by people (Lindleof) who have no clue who Green Lanterns are, what the mythos is, how the rings work, and that you don't "earn" the ring it chooses you for your ability to OVERCOME fear not being without fear (that's Daredevil, by the way). This is awful.

  • geek3point0
    🇺🇲 That James 🍍🐉 (@geek3point0) reported

    @hbomax Support gets even worse. They escalated my problem to specialize support for what reason? Oh to ask the same questions that have been answered a dozen times and give me no solutions. Who are they hiring over there?

  • bramblemartin
    Martin (@bramblemartin) reported

    @hbomax #hbomax just paid £44 for your top plan to watch tennis and blank screen on Apple TV and not working on iPad! Dreadful service

  • WTAIvan
    Iván Sánchez (@WTAIvan) reported

    @hbomaxhelp Hi, im from Spain, i have problems watching severas matches streams, that are removed of your platform for no reason for example Yaneva vs Begu or Kraus vs Naef, cant dm you i dont know why

  • javakannigit
    Javakannigit (@javakannigit) reported

    @JamesGunn @hbomax I'm afraid it's going to be awful

  • LocalHooker1012
    LocalHooker (@LocalHooker1012) reported

    @hbomax FIX THE ******* FRENCH OPEN FEEDS YOU *** CLOWNS

  • EricaDiwren
    Erica DiWren (@EricaDiwren) reported

    @LiveLaughLDP @LouDPhillips @hbomax 🤭 We Moms ! I am digging for a deeper plot and thinking "what am i missing here?", when the 'plot' is the characters and weirdness right in front of me.! Had the same problem with ERIC IDLE when everyone else was laughing at Monte Python! Weird, twisted, was NORMAL to my fam?

  • Xilicys
    Xilicys (@Xilicys) reported

    Anyone's HBO MAX Roland-Garros stream has been piss poor in the last 2 hours. It's so grainy I can't even read the scoreboard. Fix it @hbomax @tntsports

  • ronnieClarke69
    Ronnie Clarke (@ronnieClarke69) reported

    @footballontnt why is your picture so bad on @hbomax ? Using the android tv app ? Was never this bad on Discovery Awful

  • AvengerUpsilon
    Jay (@AvengerUpsilon) reported

    @hbomax Looks ******* awful.

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