HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
Washington, D.C., DC 2
Berlin, Land Berlin 2
Queens, NY 2
Atlanta, GA 2
Mexico City, CDMX 2
Stuart, FL 1
Rowlett, TX 1
Aurora, CO 1
Écully, Auvergne-Rhône-Alpes 1
El Pueblito, QUE 1
El Paso, TX 1
Lexington, NC 1
Philadelphia, PA 1
Groß-Umstadt, Hessen 1
Hamburg, HH 1
Pittsburgh, PA 1
Rochester, MN 1
Guayaquil, Provincia del Guayas 1
Abtsgmünd, Baden-Württemberg Region 1
Utrecht, ut 1
Firminy, Auvergne-Rhône-Alpes 1
Columbia, MD 1
Vancouver, BC 1
Genoa, OH 1
Hickory, NC 1
Lagoa da Prata, MG 1
Bridgeport, CT 1
Perry, GA 1
Brandenburg an der Havel, Brandenburg 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • prince0fthemoon b🍃🗡 (@prince0fthemoon) reported

    @hbomax fix your PlayStation 4 app y’all left it with a bunch of bugs

  • AngelTash Tasha Stroud (@AngelTash) reported

    @ChristerEricson @tymofiy @HBOMaxHelp HBO is owned by Warner Media which is owned by AT&T. If you’re a subscriber of AT&T or DirectTV (AT&T owns that too), they use the same login info.

  • BrentJay82 Brent_Jay82 (@BrentJay82) reported

    @HBOMaxHelp Don't be to hard on the intern. System error.

  • simAlity The Nerdy One (@simAlity) reported

    @cartooninperson @oscarlafarga @HBOMaxHelp It was an email. Not a billing error.

  • Kazekage0429 Wolf bite (@Kazekage0429) reported

    @HBOMaxHelp Can you fix your HBO Max please? I still run into buffering issues while other streaming services are working fine

  • Aaronicalhg Aaronical 🇱🇷❤️ (@Aaronicalhg) reported

    @caks @HBOMaxHelp I had a similar hacked problem with my account until Thomas-hackers on Instagram helped me recovered my account

  • mheusser Matt Heußer (@mheusser) reported

    @HBOMaxHelp A month after I graduates college I did an rm -r * on a symlink I was using for testing that pointed to a production system. I brought it down. It happens. I made software quality the focus of my profession. If you want to pass my name up to folks at HBO, I'd appreciate it. :-)

  • aprilgzz1 april (@aprilgzz1) reported

    @KyleNumber @saikofish @HBOMaxHelp That's not funny to joke about though. We may thousands of dollars to get the best grades/statistics for undergrad, and once we get "there", we get treated like absolute **** and walked over for 14/hr. That's the huge problem.

  • BernieBernste10 Bernie Bernstein (@BernieBernste10) reported

    @HBOMaxHelp Awesome. Oh, while I have your attention: Maybe fix my app so I can actually watch HBO? I've been getting DMs from you for weeks, but no actual solutions.

  • Techerous Bill N #StopAsianHate (@Techerous) reported

    It's easy to get cynical reading through this site, but every now and then we band together to brighten somebody's day like the @hbomax intern and prove we generally are empathetic. BTW, in case they read this, far from the worst mistake an intern has made, don't worry about it!

  • Phocion Tim Schultz (@Phocion) reported

    @jayesspea @WealthyCFO @HBOMaxHelp The 3rd worst thing is being the 5th person to also reply all on the same email asking "why did I get this?"

  • UmarSajid Umar - Free Palestine 🇵🇸 (@UmarSajid) reported

    @HBOMaxHelp Hi, If you need help with training on how to send emails, let me know. I have an email account. Regards, Umar #HereToHelp

  • Stock_a_Bull Stock Alert (@Stock_a_Bull) reported

    @HBOMaxHelp I did the same thing but to an entire city, people were not happy and called the mayor. I no longer work for that city lol

  • wottavm Wouter (@wottavm) reported

    @MarkEikema @HBOMaxHelp Yeah that might be true. And one thing is sure, The mail service does work!

  • G30R61A G30R61A (@G30R61A) reported

    @HBOMaxHelp Can you please send out that #intergrationtestemail again? this time for everyone borrowing login passwords from their friends and family. #HBOMax 🤭

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