HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 2
Fort Myers, FL 2
St. Louis, MO 2
Paris, Île-de-France 2
Danville, CA 1
Sherbrooke, QC 1
Salem, WI 1
Allentown, NJ 1
Solidaridad, ROO 1
Macungie, PA 1
Jiutepec, MOR 1
Madrid, Comunidad de Madrid 1
East Lansing, MI 1
Bangkok, Bangkok 1
Bogotá, Distrito Capital de Bogotá 1
Ciudad Nezahualcoyotl, MEX 1
Urbandale, IA 1
Verona, WI 1
Salt Lake City, UT 1
Irvington, NJ 1
Hudson, OH 1
Denver, CO 1
Lima, Provincia de Lima 1
Boise, ID 1
Milwaukee, WI 1
Philadelphia, PA 1
Saint Paul, MN 1
Detroit, MI 1
Waynesboro, VA 1
Las Vegas, NV 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • CreepyB4by Straight Shooter (@CreepyB4by) reported

    @hbomax You could have saved us from this ****** movie by casting it better. With casting this awful it makes me think you probably didn't put much effort into the writing, either. Oh well, CGI and the title will be all that's carrying this one.

  • schausdc John Schaus (@schausdc) reported

    Hi, @hbomax, can you please get rid of the expanding thumbnail? It makes scrolling terrible and the expansions provide no additional info.

  • JacsonJanele Janelle Jackson (@JacsonJanele) reported

    @hbomax I am cancelling HBO. House of Dragon is a terrible show and not worth my Sundays. The script is all about who will be king/queen for 6 straight episodes. There is no interweaving stories like the books. Its just plain boring. No suspense.

  • FFelstationFold Rickylou45 (@FFelstationFold) reported

    @HouseofDragon @hbomax This show is god awful

  • tomslifemn Tom Hale (@tomslifemn) reported

    @HBOMaxHelp I have reached out to Apple. They will resolve the issue. thx

  • raghro Rohit Raghav (@raghro) reported

    Hey @hbomax team, unable to reset password. Made 5 attempts. Steps followed: Rest passoword, get an email, provide new password, go to login page. Login fails with new password. It is a pity that you cannot get basics to work.

  • mondoteddo Theo Psychotronic (@mondoteddo) reported

    @60s_Batman @hbomax Glad that it's there, but that's a terrible graphic.

  • Caderbears Caderbears 😎⚡️❤️👍🔥 (@Caderbears) reported

    @HBOMAX PLEASE FIX YOUR app. It's absolutely terrible

  • AlexSnellenberg AlexSnellenberg (@AlexSnellenberg) reported

    @HBOMaxHelp Hi, any other suggestions for fixing this? The steps above did not work

  • dominatrix524 *°•Cinimod Licec•°* (@dominatrix524) reported

    @hbomax Fix the damned pausing functionality in your UI. I pause a show at the opening credits for 10 mins, come back, and it's skips the episode all the way to the very end. Even with an hour and a half long episode. It's even more frustrating that there is no start over option.

  • ShanMR42 Shannon (@ShanMR42) reported

    Guess who’s @hbomax app on @roku still doesn’t work. Oh that’s right me. Good thing there is only like three more #HOTD episodes after tonight and I can cancel HBO again.

  • R0KL0bStEr Paul - R0K🏆🏈⚾️🏆 (@R0KL0bStEr) reported

    @KenMovies @hbomax Same here. Even sent them a video example of the problem. Hopefully they get it straightened out.

  • davidmikel68 David Mikel (@davidmikel68) reported

    @HouseofDragon @hbomax What is going on?! @HBO is cutting off and on and freezing! Fix the problem!

  • SwedishPisces Anne Hunter 🏳️‍🌈🏳️‍⚧️⚖️ (@SwedishPisces) reported

    Hey @hbomax can you allow parental controls to block specific shows or take Vlad & Niki off the setting for young kids? Or just ditch that awful show completely, please

  • Raider548 Raider548 (@Raider548) reported

    @hbomax How come I can't access HBO,MAX ORIGINALS or DC thru HBOMAX? I have no problem with the other hubs.

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