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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 2
Muskogee, OK 1
Poplar, England 1
Denver, CO 2
Irving, TX 1
Deer Park, TX 1
Knoxville, TN 1
Ambato, Tungurahua 1
Warwick, RI 1
Atlanta, GA 1
Township of Evan, KS 1
Northampton, PA 1
Monclova, COA 1
Idaho Falls, ID 1
Houston, TX 1
Cleveland, OH 1
Lowell, IN 1
North Las Vegas, NV 1
Köln, NRW 1
Brie, Nouvelle-Aquitaine 1
Krefeld, NRW 1
East Moriches, NY 1
Baltimore, MD 1
Greenwood, IN 1
Odenton, MD 1
London, England 1
Hilton, NY 1
Jordan, MN 1
Boston, MA 1
Omaha, NE 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • aIreadyovers
    m (@aIreadyovers) reported

    @HBO @hbomax @VDOOZER Knew Greg was getting in trouble cause why is he repeating the playing like little girls thing

  • VoiceIslanderFn
    FrankVoiceIsles (@VoiceIslanderFn) reported

    @HBO @hbomax Your customer service sucks. Your sign in procedure sucks. What a disgrace.

  • BHOPDaMaestro
    Ben T. Hopson ✊🏾🌹 (@BHOPDaMaestro) reported

    @Gooboberti @JamesGunn @hbomax And why is that a problem?

  • EmilyTVproducer
    The Extreme Truth & Liberty Barsh Consulting Co. (@EmilyTVproducer) reported

    @searchpartymax @hbomax Getting through the last season is painful. It's awful. But you've had me on the hook for so long, what choice do I have?

  • UTDCheeto
    Cheeto (@UTDCheeto) reported

    @JamesGunn @homeofdcu @hbomax About to be the worst GL adaptation if we can’t have both John and Hal using the ring

  • deBATjes
    Kristal Marien (@deBATjes) reported

    @hbomaxhelp Thanks for your answer @hbomaxhelp ! I had a chat this afternoon with your helpdesk and it is solved . I'm in France but it seems I'm not the only one who's having problems . I'll let you know if the problem occurs again .

  • DFWsMrFantastic
    Mike MacCormick (@DFWsMrFantastic) reported

    Hey @paramountplus get your **** together. You have the worst streaming service don’t bring down @hbomax. Just fold

  • Daniel_Aday52
    Daniel aday (@Daniel_Aday52) reported

    @JamesGunn @hbomax This might be the final nail in the coffin if this doesn’t work out

  • MattLovesVinyl
    Matthew (@MattLovesVinyl) reported

    @JamesGunn @hbomax Green Lantern made by people (Lindleof) who have no clue who Green Lanterns are, what the mythos is, how the rings work, and that you don't "earn" the ring it chooses you for your ability to OVERCOME fear not being without fear (that's Daredevil, by the way). This is awful.

  • BrentAWilliams2
    Brent A. Williams, MD (@BrentAWilliams2) reported

    @ebennett74 @hbomax Oh that evil Dr. Robby! Why can't he manage everyone's emotionality AND be responsible for the lives of hundreds of patients at the same time? Terrible misogynist!!!

  • bigdaddy2gunzzz
    Bigdaddy2gunzzzz (@bigdaddy2gunzzz) reported

    @hbomaxhelp @phillyb949 I need help please. My account was taken over and i was being helped through email. Case No. 30616400. I'm getting no more responses with email and would like my account back and the fraudulent charges refunded. Please respond through the email chain with that case no. or dm me.

  • loose85
    Lucy Wheater (@loose85) reported

    @hbomax can you help me out - my Samsung tv keeps freezing when trying to watch the Giro - had this issue on Discovery and looks like it’s back! 🤯

  • kiel_robinson
    Kiel Robinson 🎥 ₿ (@kiel_robinson) reported

    @Whiteboardpoets @JamesGunn @hbomax Fair enough… doesn’t work for me. Incoherent. Quirky superman film Quirky supergirl film Body horror Clay face Ally mcbeal green lantern Trying to please everyone only leads to failure

  • ThomasIngr14149
    Thomas Ingram (@ThomasIngr14149) reported

    @hbomax @HBO God. It's awful.

  • Perryspaced
    @Perryspace (@Perryspaced) reported

    @footballontnt But will it be in UHD/HDR for everyone streaming on the @hbomax app? Cos nothing is for me. Despite paying for it and despite raising this issue with HBO over a week ago! @Ofcom needs to investigate you.

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