HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 2 |
| Mexico City, CDMX | 2 |
| Riverside, CA | 2 |
| San Jose, CA | 2 |
| Portland, OR | 2 |
| Paris, Île-de-France | 2 |
| Genoa, OH | 1 |
| Washington, D.C., DC | 1 |
| Hickory, NC | 1 |
| Lagoa da Prata, MG | 1 |
| Bridgeport, CT | 1 |
| Perry, GA | 1 |
| Berlin, Land Berlin | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
| Sacramento, CA | 1 |
| Renton, WA | 1 |
| Santa Maria, CA | 1 |
| Newark, DE | 1 |
| Mount Pleasant, SC | 1 |
| Montechiarugolo, Emilia-Romagna | 1 |
| Holly Ridge, NC | 1 |
| Racine, WI | 1 |
| St. Martin, Niederösterreich | 1 |
| Sherbrooke, QC | 1 |
| Innsbruck, Tirol | 1 |
| Crestview, FL | 1 |
| Gustavo Adolfo Madero, CDMX | 1 |
| Magdalena Contreras, CDMX | 1 |
| Chandler, AZ | 1 |
| Córdoba, VER | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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🇭🇰🦓𝕁𝕒𝕕𝕖🦓⭐
(@Librumtinia) reported
@hbomax Please fix your Xbox and PS4 apps. They crash way too often to be considered anything but trash.
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xDrama
(@xDrama8) reported
@hbomax you guys having streaming issues with Xfinity? It won't let me play anything.
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Gabe Koa 🌵🏜☀️
(@gabekoa) reported
from
Harrison, New Jersey
@BravoTV and @hbomax apps are awful applications. Y’all need help xoxo get well soon
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Max Naranjo
(@FOXNARUTOMAX) reported
Idk why the people at WB Television are giving up trying to #SaveManifest because @netflix won’t pick it up. There’s still hope to #SaveManifest by having @hbomax pick up the show it is a WB TV property the rights will easily be move over to HBO Max plus it will help boost (cont.
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Corinne Elizabeth
(@Corinne_2008) reported
@hbomax is junk! Lower your prices or figure out a way to make your streaming service work without dropping every FIVE minutes. JESUS
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Keke
(@kadabralin) reported
@hbomax the change you made regarding playback is unacceptable. users should be able to have a service they pay for play in the background. please fix this.
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Michael S.
(@Tw1tt3r_Us3r_M) reported
@HBOMaxHelp Hello, I think I waa overcharged for my annual plan, any chance you could help? Thanks!
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Patrick S. Kelly
(@Cthulhu23) reported
@kramehr @DJPlaZma @hbomax Doesn't matter which device we are using, the #HBOMax app takes an eternity to load and then functions like it has a 2 ton weight it has to carry around. We don't have this issue with any other apps.
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I_like_naps
(@RebeccaSowell6) reported
@chr0nocide @HBO @hbomax Honestly the worst streaming service I’ve ever used. The content is great! The UI is absolute garbage.
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Noam Bonkowski
(@NoamBonkowski) reported
@OptimumHelp The problem is not on your end, I have verified that I get HBOMax service with Optimum but its on the @HBOMaxHelp side (impotence), that cannot figure out how to resolve authenticating it.
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Christy Season Punch
(@ChristySeason) reported
Just experienced digital #Gilead…my husband set up our @YouTubeTV, but even though I’m listed as ‘member’ of family on account, I’m unable to verify adding apps that use YouTubeTV login to new devices (ex: @hbomax). So, we have to coordinate because he has to verify on his phone
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Brittani
(@blueeeskies) reported
@Adithya46242501 @rakyll @HBOMaxHelp Yep human error is too prevalent to not have backups lol
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Sherri
(@BeachBlueC) reported
You know what @hbomax .... If you could work more than just 50% of the time, that would be great. Thanks.
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ジェシカ
(@_cutchan) reported
Hey @hbomax your app is still trash. Can’t download episodes, app constantly shuts down. Fix your ****.
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Noam Bonkowski
(@NoamBonkowski) reported
@hbomax cont'd - so after providing evidence, chat support escalated to Specialized Support team, but they communicate via email-only, what?! Took 4 days. Then the email gave me instruction to, get this, reinstall apps/update iOS. Funny, I sign in via browser, they knew,more...
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