HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Fort Worth, TX 2
Dallas, TX 2
Toledo, OH 2
Philadelphia, PA 2
Los Angeles, CA 2
Fort Myers, FL 2
St. Louis, MO 2
Santa Catarina, NLE 1
García, NLE 1
Brie-Comte-Robert, Île-de-France 1
Torrijos, Castilla-La Mancha 1
Bron, Auvergne-Rhône-Alpes 1
Quinns Rocks, WA 1
Lyon, Auvergne-Rhône-Alpes 1
Chelles, Île-de-France 1
Columbus, OH 1
Villeurbanne, Auvergne-Rhône-Alpes 1
Tours, Centre-Val de Loire 1
Limoges, Nouvelle-Aquitaine 1
Clinton Township, MI 1
Couvains, Normandie 1
Brno, Jihomoravský kraj 1
Dunkerque, Hauts-de-France 1
Westerville, OH 1
Béthune, Hauts-de-France 1
Denton, TX 1
Richmond, VA 1
Danville, CA 1
Sherbrooke, QC 1
Salem, WI 1

Community Discussion

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • vr8ce Vince Rice (@vr8ce) reported

    @danieldehart @AppleTV @hbomax They ditched the official Apple player API and wrote their own (terrible, apparently) player in the latest version. You’re not alone in your displeasure.

  • CashSmartLLC CashSmart (@CashSmartLLC) reported

    It’s spookier than I thought it would be. This is a good theater quality horror movie. #TheConjuringTheDevilMadeMeDoIt @hbomax

  • katschre Katrina Schreiber (@katschre) reported

    @hbo @hbomax I do not recommend. I have given too much of my kind demeanor to literally the most ridiculously absurd poor service. I puked in my heart to type their name except that they were the worst.

  • michaelenerva Michael Enerva (@michaelenerva) reported

    @hbomax why is your app on ps4 the most terrible, slow, crashy experience ever?

  • josesilverfish1 Jose eduardo (@josesilverfish1) reported

    @HBOMaxHelp anyone else having issues streaming Harry Potter through ROKU on hbomax?

  • tanisjustice Tanis Justice (@tanisjustice) reported

    Does @VancityReynolds pay @hbomax to keep showing Grewn Lantern? I mean, he has to, right? The only redeeming quality about that movie is @blakelively Oh… wait… I get it now. #BlakeLively #RyanReynoldsSucks

  • DarthTJ Tim (@DarthTJ) reported

    @HBOMaxHelp Many movies won't start, you press play and it either crashes app or screen reloads. Some times play button is replaced by "SIGN IN". New Conjuring has this happen every time, other movies some times. I can play from website.

  • juventuz Armando Testani (@juventuz) reported

    Hey @hbomax fix your app on AppleTV, your latest update broke it all to hell. It’s the worst version you’ve released yet.

  • DuoMaxwell003 𝙳𝚞𝚘 𝙼𝚊𝚡𝚠𝚎𝚕𝚕 (@DuoMaxwell003) reported

    @HBOMaxHelp I keep getting service code errors. Has been happening off and on the last couple days. A movie will play 10-15 minutes and then errors. Has happened with multiple movies/shows.

  • JennDavey JennDavey (@JennDavey) reported

    @HBOMaxHelp Your app through Xfinity doesn't work either

  • SkinnyGolfGuy Ryan Helin (@SkinnyGolfGuy) reported

    @hbomax every week there is a new problem with the Apple TV app!!! Now we can’t fast forward or rewind! Last week videos wouldn’t even load. It’s unusable! 🤯😡

  • rjoanlopez Lucien J Wolf (@rjoanlopez) reported

    @hbomax HBO Max is more expensive than Netflix, however Netflix is much better. I had a membership for one month and the movies freezing all of the time. My internet is the high quality from Xfinity. I canceled. Fix that and I could return.

  • jadecarsonxo Jade 💗 (@jadecarsonxo) reported

    HBO Max got the WORST interface ever. It’s so laggy, slow, and hard to maneuver. I can tell this was rushed and it’s been a year @hbomax

  • GhostBustTacos Adam E 🍍 (@GhostBustTacos) reported

    @TheConjuring @hbomax This wasn't even close to the actual case. Please people don't be this naive. Just for entertainment value this was the worst one of the conjuring films.

  • erikasdfghj Erika (@erikasdfghj) reported

    @HBOMaxHelp besties why did you ruin your apple tv app???? almost unusable now. can't rewind or fast forward 15 seconds anymore and I keep having to restart the app when I try to rewind and it keeps going without stopping. turning subtitles on or off is such a pain.

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