HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

Less
More

hbo-max Hero Image

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Philadelphia, PA 3
Buffalo, NY 2
Saint Paul, MN 2
Richmond, VA 2
Fort Worth, TX 2
Dallas, TX 2
Toledo, OH 2
Fort Myers, FL 2
St. Louis, MO 2
São Francisco do Sul, SC 1
Holden, ME 1
Aurora, IL 1
Portland, OR 1
Chihuahua, CHH 1
Monroe, NY 1
San Jose, CA 1
London, England 1
Lakewood, NJ 1
Brewer, ME 1
Suzano, SP 1
Brasília, DF 1
Paris, Île-de-France 1
Lakeland, FL 1
Henrico County, VA 1
Farmville, VA 1
Angra dos Reis, RJ 1
Chesapeake, VA 1
Wheaton, IL 1
Green Bay, WI 1
Goiânia, GO 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • lizskurdal Liz ❤️💛🏈💛❤️ (@lizskurdal) reported

    Anyone else have issues with their @hbomax having issues loading, getting stuck and “skipping”? I have the issue with only this app on all of our TVs - never an issue with other streaming apps. #HBOMax #TheWhiteLotus

  • blakejacoby rip Tyce 🙏🏻 (@blakejacoby) reported

    @HBOMaxHelp you guys need to fix your problem with Samsung TV’s or else I’m canceling my sub.

  • JMonbleau James Monbleau (@JMonbleau) reported

    @AnnaHorford @hbomax I have a **** load of problems with that app too

  • denarongakos DNA RNA (@denarongakos) reported

    @hbomax fix your video player it sucks

  • donkeykongmode doke (@donkeykongmode) reported

    Really wish @hbomax would fix the audio sync issues with Rush Hour 2 👀

  • IIG00S3II James Marino (@IIG00S3II) reported

    @hbomax I’m having an issue and cannot get support from your service team(by no fault of their own)This is the second instance of someone using my account. Please help.

  • Smellslikesad SLIS (@Smellslikesad) reported

    @hbomax You have GOT to fix your Roku app. Whenever I try to play any title it takes forever to load and then when it finally looks like it’s going to play either the picture is a black screen or it takes me back to the home page. Works fine on my Firestick but the Roku app is a mess

  • jasongradel Jason Gradel (@jasongradel) reported

    @peterpham @hbomax @AppleTV Strange. I’m on Firestick and this has never happened. Been bulletproof. AppleTV hardware issue?

  • bbpiggie 💞bby💞 🔥checkLinkInBio🔥 (@bbpiggie) reported

    @HBOMaxHelp Tried updating my TV and it says "that action is not available" So far there's zero ways i can fix this. I guess I'm just ******?

  • KertyKerBear 🌈Kerrie🌈 (@KertyKerBear) reported

    @AnnaHorford @hbomax I’m currently on HBOmax watching GOT & it’s terrible.

  • Smellslikesad SLIS (@Smellslikesad) reported

    @HBOMaxHelp the Roku app is giving me a headache. Either titles don’t load, or they do load but there’s no picture (only sound) or it just returns me to the Roku home page. I’ve tried restarting my Roku, restarting my router and reinstalling the app but nothing works. Help!

  • _ghostmutt Ben (@_ghostmutt) reported

    @HBOMaxHelp everything streams fine except for Rush Hour 2, which has a significant audio sync problem

  • BologneseBanter bolognesebanter (@BologneseBanter) reported

    @HBOMaxHelp The issue is the font size used throughout the entire app, not subtitles although that is an area you can improve as well. Am using your app available on Samsung tv also through fireTV.. font is so small am required to use a telescope to see titles in the library. Pls fix ASAP

  • WaveIQ Waveiq (@WaveIQ) reported

    @hbomax fix rush hour 2! The audio is off

  • BostonWest80111 Big Wally - I had to get up anyway... (@BostonWest80111) reported

    @AnnaHorford @hbomax I can’t even get half the movies on it to load. And it’s not my Wi-Fi, I have no problem with any other streaming app.

Map Check Current Status