HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 2 |
| Washington, D.C., DC | 2 |
| Berlin, Land Berlin | 2 |
| Queens, NY | 2 |
| Atlanta, GA | 2 |
| Mexico City, CDMX | 2 |
| Riverside, CA | 2 |
| Aurora, CO | 1 |
| Écully, Auvergne-Rhône-Alpes | 1 |
| El Pueblito, QUE | 1 |
| El Paso, TX | 1 |
| Lexington, NC | 1 |
| Philadelphia, PA | 1 |
| Groß-Umstadt, Hessen | 1 |
| Hamburg, HH | 1 |
| Pittsburgh, PA | 1 |
| Rochester, MN | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Abtsgmünd, Baden-Württemberg Region | 1 |
| Utrecht, ut | 1 |
| Firminy, Auvergne-Rhône-Alpes | 1 |
| Columbia, MD | 1 |
| Vancouver, BC | 1 |
| Genoa, OH | 1 |
| Hickory, NC | 1 |
| Lagoa da Prata, MG | 1 |
| Bridgeport, CT | 1 |
| Perry, GA | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
| Sacramento, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Mister_SaturdayNight
(@shawnstowell) reported
@hbomax The intro to that show is terrible.
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Apwhal Wahsiddy
(@DruidofApril) reported
@OfficialgenLOCK @hbomax This went bad so fast. Holy **** it's Judy awful
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The Infinite Mitch
(@TheDoctorIsIn91) reported
Keep getting the "We can't play this title right now" error from @hbomax every time I try to cast even though playing through the app is fine. Don't know what ******** the problem is but for what I'm paying per month it shouldn't be happening... Fix it.
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Dood
(@HoiperDood) reported
@hbomax Why does Seth Rogen keep getting work. Dude hasn’t been in a major movie in like 5 years.
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stressica simpson
(@hookedonsean) reported
@HBOMaxHelp i am in denver, colorado right now. i have full service with @TMobile 5GUC and/or i have full wifi service. no error messages, just constantly loading, no matter how i approach it. i’ve restarted the app, the phone… help?
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Let’s Watch It All
(@LetsWatchItAll) reported
Worst rendition of “Brazil” I’ve ever heard, Uncle June. -Watching The Sopranos S3, E13 @HBO @hbomax @uncle_june
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Angela Exum
(@3Demona) reported
@hbomax What in the hell kinda woke trash are you guys? Seriously, that Santa, Inc? What in the actual f*ck? That was the worst movie I've ever seen, I turned it off. Pathetic. Canceling my sub tomorrow. If this is ya'lls future, shame on you.
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Brian Griffin (Unofficial)
(@Backwardsd0g26) reported
@Koltiwa @hbomax Same for Australia. This is terrible.
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Rich
(@Kemprich) reported
@hbomax If you get your app to work !!!
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Dev Null
(@latinomercan) reported
@hbomax At 65 these ppl look terrible, who's gonna watch this crap?
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Young Leo
(@YoungLeo) reported
@hbomax your stuff isn’t working on PS4 right now… help
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Brian Griffin (Unofficial)
(@Backwardsd0g26) reported
@hbomax Having said that, the anti-Semitic comments have been atrocious. Especially those who mock the Holocaust, or believe it was fake. The far-right have become awful.
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Will Bloom
(@wabloom) reported
@HBOMaxHelp suddenly problems playing 4K/DV content on AppleTV 2021. As such content works with ALL OTHER equitable content in other apps I take issue with the accusation that it’s my cables, being of the latest standards, which are to blame. Fix your app.
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KenDawgMillionaire
(@KennethMichel1) reported
@hbomax is thee worst streaming app, and it’s not even close…if your show glitches or freezes, might as well just shut off the TV and go to bed.
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Tobikuma
(@BaxineF) reported
@OfficialgenLOCK @hbomax @michaelb4jordan, Sir, I know you guys already did all the hard work, but you need to postpone the season or something, cuz this season ain't right, you gotta do what's right or the people will abandon the show and everything will be turned into nothing.
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