HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 2
Fort Myers, FL 2
St. Louis, MO 2
Paris, Île-de-France 2
Richmond, VA 1
Danville, CA 1
Sherbrooke, QC 1
Salem, WI 1
Allentown, NJ 1
Solidaridad, ROO 1
Macungie, PA 1
Jiutepec, MOR 1
Madrid, Comunidad de Madrid 1
East Lansing, MI 1
Bangkok, Bangkok 1
Bogotá, Distrito Capital de Bogotá 1
Ciudad Nezahualcoyotl, MEX 1
Urbandale, IA 1
Verona, WI 1
Salt Lake City, UT 1
Irvington, NJ 1
Hudson, OH 1
Denver, CO 1
Lima, Provincia de Lima 1
Boise, ID 1
Milwaukee, WI 1
Philadelphia, PA 1
Saint Paul, MN 1
Detroit, MI 1
Waynesboro, VA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • Eugene9Martin Martin E (@Eugene9Martin) reported

    Have y'all seen this **** @hbomax put out call #whenwewerebullies? How are you gonna take the story of you jump a guy and turn it into a platform to talk about your pain? Worst part is you leave out the jumped guy and instead write him a letter basically saying your unimportant💀

  • danchiappetta4 dan chiappetta #RestoreTheSnyderVerse (@danchiappetta4) reported

    @HBOMaxHelp @wotsrik You wanna help??? How about #RestoreTheSnyderVerse #ReleaseTheAyerCut.

  • SoulGlitch94_ ↳ 𝕜𝕠𝕝𝕒 𝕓𝕠𝕤𝕤𝕒 𝕟𝕠𝕧𝕒 (@SoulGlitch94_) reported

    @NowBald @hbomax well that’s your issue right there, you’re old asf and speaking so harshly about teen aged individuals. do better for the sake of that poor child on display in your avi.

  • Andy_D1999 Andrew deluca (@Andy_D1999) reported

    @hbomax fix your app. Pay you money for a service. Only app on my tv that bugs out.

  • Basshead_Dub DubNoBassWimmieBleedinHeadMan (@Basshead_Dub) reported

    @tonymccabe74 @hbomax Sounds awful Tony Hope you get a proper sleep soon

  • Andy_D1999 Andrew deluca (@Andy_D1999) reported

    @HBOMaxHelp The app it self doesn’t have an issue until I go to watch a movie or something. After I start a movie the movie it selfs plays terrible than the app is pretty much shot out.

  • TheRyanDaubney Ryan Daubney (@TheRyanDaubney) reported

    @hbomax How about stop streaming Zack Snyder junk and actually bring some NEW content to your DC hub. Just shuffling the same old titles around doesn't mean they are new. This is a terrible service

  • LeenaRoughton Leena Roughton (@LeenaRoughton) reported

    @iLnatyy @hbomax Hello, send me a message, I can help you recover and secure your hacked account.

  • southtampa_dude the Dude (@southtampa_dude) reported

    @HBOMaxHelp No error messages. Opens for a second and closes. Saw a few others having this trouble all day on downtector website

  • AmirSaysNothing AmirSaysNothing. // *ENDLESS BRIGHTSIDE.* (@AmirSaysNothing) reported

    @DrewciferScott i get you the @hbomax login lol.

  • rhymeswithnova トヴァ・イニス (@rhymeswithnova) reported

    @HBOMaxHelp Hi! I'm having trouble with the EN captions on The Last Duel—they're showing up as incomplete, as if only every fifth line or so has been transcribed. I'm hard of hearing, so the film is unwatchable for me like this. Any idea if this is on your end or mine?

  • LadyXperiana Xperiana (@LadyXperiana) reported

    @HBOMaxHelp None of these things work - just admit that your app it slow and take responsebility and MAYBE even do better. Nothing is wrong on my end with connections or hardware since all other things I cast works fine. Bots

  • photokunstler Photokünstler (@photokunstler) reported

    @hbomax … worst character and dialogue in DC from that character so much as it discourages me from watching. Also Robin, having to say ‘father’ so much… just say Dad.

  • jJenniferKRice therealedie4711 (@jJenniferKRice) reported

    @danjlevy Got HBO Max again for this reason and this reason alone. @hbomax take note, last time I subscribed was also because of @danjlevy . I am not alone. We are legion, and we love his work. 🥰

  • DJEnKaY6 DJ EnKaY (@DJEnKaY6) reported

    @HBOMaxHelp @hbomax Help

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