HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Zapopan, JAL 2
Philadelphia, PA 2
Buffalo, NY 2
Richmond, VA 2
Dallas, TX 2
Makati City, National Capital Region 1
Adelaide, SA 1
Santa Clara, CA 1
Mission Viejo, CA 1
Clio, MI 1
Rolling Meadows, IL 1
Manises, Comunitat Valenciana 1
San Antonio, TX 1
Riverside, CA 1
Port Saint Lucie, FL 1
Los Angeles, CA 1
Chicago, IL 1
Houston, TX 1
Cornersville, TN 1
São Francisco do Sul, SC 1
Holden, ME 1
Aurora, IL 1
Portland, OR 1
Chihuahua, CHH 1
Monroe, NY 1
San Jose, CA 1
London, England 1
Lakewood, NJ 1
Brewer, ME 1
Suzano, SP 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • sodapopcomics Rosa Is Busy 🇵🇷🏳️‍🌈 (@sodapopcomics) reported

    @HBOMaxHelp I had trouble on the ROKU app and another friend mentioned they had the same problem although I don’t know what device they have.

  • CruickshankDane Dane Cruickshank (@CruickshankDane) reported

    @hbomax so if I'm watching anything and the screen goes black once I reopen No video will work unless I restart my phone which is absurd It ONLY happens with the HBO MAX APP

  • Eduardo22X4 Eduardo (@Eduardo22X4) reported

    @ConstantinFilm @SonyPictures @hbomax if you're looking to make a sequel to resident evil, i can help you with the script and some creative ideas... i'd do it for free, just because it's resident evil✨🫰🏻

  • mcdiesel88 mcdiesel (@mcdiesel88) reported

    @HBO @NikkiGlaser @hbomax Dear God this is awful

  • Andrew__3000 Mr. Furious (@Andrew__3000) reported

    Fix it please @hbomax the people demand it

  • bluelanternc Walker is Dr Fate now (@bluelanternc) reported

    They should go insane with Season 3. Give Jordan a suit (at this point he deserves one), let see Jon helping Lois with journalist work or give him powers, let’s finely give Steel comics accurate suit, let’s introduce Krypto GIVE YHIS SHOW BIGGER BUDGET @hbomax @wbd

  • TiffanyMaruska Tiffany Maruska ⚓ (@TiffanyMaruska) reported

    @hbomax fix your autoplay capabilities. If I wanted to start every show at the end.. I don't know what I'd be, who wants to do that?????

  • mupenusa Mupen (@mupenusa) reported

    @HBOMaxHelp Friday won’t stream keeps freezing up and force closing app on roku tv. Nothing else on max is having an issue for me

  • BECKYCARDONA BECKY CARDONA (@BECKYCARDONA) reported

    @hbomax when will the issue be fixed with the auto play with the Friends episodes? I see now it is an issue that has been going on for months now. You say you know there is an issue with it and you are working on a fix, but when?

  • mckelveycollins mckelvey (@mckelveycollins) reported

    hbo max subtitles are broken………. @hbomax what if i k/lled myself

  • ethanmachados kelsey | #savelegacies (@ethanmachados) reported

    we are caught up in the rain and the lighting lord help save legacies before i die @netflix @hbomax #SaveLegacies

  • TranquilinoRog1 Tranquilino Rogelio Sánchez Estrada (@TranquilinoRog1) reported

    @hbomax I need help with my account please 🥺

  • Flyingskull25 Stev (@Flyingskull25) reported

    .@HBOMaxHelp your app on Samsung TVs is absolute dog ****. Can’t watch anything without buffering nonstop. Please fix this

  • BrittYagami Akuma Uzamaki (@BrittYagami) reported

    Aye @hbomax fix the auto play on the firestick, it’s cutting the episode to fast

  • jasonpaisley the Nashville Humanist (@jasonpaisley) reported

    @RoDale_Weyandt @WestworldHBO @hbomax No problem.

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