HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hamburg, HH | 2 |
| Paris, Île-de-France | 2 |
| Washington, D.C., DC | 2 |
| Berlin, Land Berlin | 2 |
| Queens, NY | 2 |
| Atlanta, GA | 2 |
| Mexico City, CDMX | 2 |
| Lafayette, IN | 1 |
| Prospect, KY | 1 |
| Carlisle, PA | 1 |
| Irving, TX | 1 |
| Painesville, OH | 1 |
| Stuart, FL | 1 |
| Rowlett, TX | 1 |
| Aurora, CO | 1 |
| Écully, Auvergne-Rhône-Alpes | 1 |
| El Pueblito, QUE | 1 |
| El Paso, TX | 1 |
| Lexington, NC | 1 |
| Philadelphia, PA | 1 |
| Groß-Umstadt, Hessen | 1 |
| Pittsburgh, PA | 1 |
| Rochester, MN | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Abtsgmünd, Baden-Württemberg Region | 1 |
| Utrecht, ut | 1 |
| Firminy, Auvergne-Rhône-Alpes | 1 |
| Columbia, MD | 1 |
| Vancouver, BC | 1 |
| Genoa, OH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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babski
(@neonbabel) reported
@patiomensch @hbomax Their app is maybe the worst though
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Austin Rose
(@Mr_Rose006) reported
@BleacherReport @brgridiron @hbomax Might be the WORST opening marketing material for a preview you can make.
-
🍼🌙
(@whoeverbb) reported
@HBOMaxHelp No error message and it crashes randomly. Makes the tv restart itself
-
Mahomie1979🇺🇸
(@mahomie1979) reported
@hbomax May be the worst movie ever on HBO.
-
DW
(@DWutang7) reported
@HBOMaxHelp I am unable to access the content on the android app on my Nvidia Shield and on a Chrome browser on my PC. The chrome browser it says "Can't Connect We're having issues connecting to HBO Max right now. Please try again." when I try to sign in.
-
Adam Sharpe
(@AdamSharpe10) reported
@NFLFilms @dallascowboys @hbomax Be interesting to watch this! Give me my NFL fix!
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Zoológico Prime
(@izzrios) reported
@hbomax hi, your app for Samsung smart tv is lagging and crashing a lot, can't watch anything. Please fix issues asap.
-
Kimberley
(@Kimberl52738776) reported
@FaitthB @HBOMaxHelp Do you need help in recovering your hacked, disabled or locked account? then kindly contact vic_tech02 on Instagram he helped me with mine. He's the best.
-
Tifa Susco
(@tifamaverick) reported
HBO Max sucks *** on the PS4. @hbomax you should fix this issue. I have to restart the app at least once every 25 minutes. My internet is not the issue.
-
Sikata #BLM 🖤🕯️
(@SikataRaeda) reported
@HBOMaxHelp Attempting to play a stream on a Roku Streaming Stick+ is failing right now. The stream doesn't start and just reloads the current video's info page. I attempted fixes on our end like restarting the modem/router and all that but the problem isn't here.
-
Jeremy Humphrey
(@TheDinkus) reported
@hbomax where can I send is a resume for help in @LastOfUsHBO. I'm fairly confident you guys are taking the wrong approach and I'm confident I can assist with the next 10 season hit. No BS, get in these DMs
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Philly C
(@lfcguy76) reported
The @hbomax fast forward and rewind function has to be the worst out there
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Coward the Couragely Dog
(@IGawtTheDoorTor) reported
@hbomax please fix your app (on EVERY platform, but especially on ps5). I pay a lot of money for your service and I can’t even get through an episode of something w/o the app crashing at least 8 times.
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KLTiago🦄
(@KLTiago) reported
@PopCrave @hbomax @DEADLINE Remember when they did a PLL sequel and it was ******* terrible? Glad we're going round 3
-
andrew
(@andrew60863216) reported
@lana_nicole42 @sullivandudes2 @hbomax Yea when something happens in the single digit percents of the time it is rather anomolous. Like I said go ahead and retroactively fix the pay for those yrs. I believe the entity that outperforms the other entity over 90% of the time should b compensated as such.