HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dallas, TX | 3 |
| Seattle, WA | 2 |
| Zapopan, JAL | 2 |
| Philadelphia, PA | 2 |
| Buffalo, NY | 2 |
| Richmond, VA | 2 |
| Toano, VA | 1 |
| Minneapolis, MN | 1 |
| League City, TX | 1 |
| Naugatuck, CT | 1 |
| New York City, NY | 1 |
| Walnut Creek, CA | 1 |
| Makati City, National Capital Region | 1 |
| Adelaide, SA | 1 |
| Santa Clara, CA | 1 |
| Mission Viejo, CA | 1 |
| Clio, MI | 1 |
| Rolling Meadows, IL | 1 |
| Manises, Comunitat Valenciana | 1 |
| San Antonio, TX | 1 |
| Riverside, CA | 1 |
| Port Saint Lucie, FL | 1 |
| Los Angeles, CA | 1 |
| Chicago, IL | 1 |
| Houston, TX | 1 |
| Cornersville, TN | 1 |
| São Francisco do Sul, SC | 1 |
| Holden, ME | 1 |
| Aurora, IL | 1 |
| Portland, OR | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Petty Crocker💁🏽💗
(@ItsMsGerfin2You) reported
My @hbomax keeps kicking me off every time I try to watch #HouseoftheDragon…. Someone fix it before I have a meltdown
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Taylor
(@TaylorNedrow) reported
@SarahMcNamara0 @G_F_SANDERS @hbomax Didn’t work.
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Lala✨🧜🏽♀️
(@_LiveLoveLauryn) reported
It’s @hbomax playing with my emotions for me. Can ya please fix the crashes your having because I literally just had 5 heart attacks from trying to play #HouseoftheDragon and it logging out 😒
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D.J.
(@likeasomboodiee) reported
@HouseofDragon @hbomax ayy yoo tf man yall keep saying have you restart the program or close it then try opening it again? Like yes and yes to all of them. Like stop saying that and fix the issue instead of asking us to fix it like wtf.
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Kelly Taylor
(@KellyTa81684261) reported
Fix it! @hbomax
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Eric Ward
(@ericward_7) reported
@casmire15 @hbomax I obviously work in high-volume customer service and have a pretty long leash because you never know what’s going on. But hard to swallow an entire hour of time dedicated to trying to log in to no avail. Hope it’s a good one
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Luke Townsend
(@ltownsend10) reported
@HBOMaxHelp …missed the entire episode. Uninstalled/reinstalled app. Created a new profile. Still not working.
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Tanisha Granville
(@TGville2285) reported
@HBOMaxHelp Still not working on firestick. We've Uninstalled, reinstall, and restarted it and it still crashes after the intro
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jenny pursley
(@pursley_jenny) reported
@HBOMaxHelp Error code 100 for everyone trying to watch a show you guys advertised for but didn't consider that you couldn't handle the volume of people. F**king embarrassing
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Megan Roberts
(@MeggzRoberts) reported
Hey @hbomax can we please have work on not having so many people whisper in your shows? I have closed captioning and the volume on 65. #HouseoftheDragon #hbo
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Lara Montes
(@unwritmeable29) reported
@kuankaffee @hbomax @HBO I hope they fix it soon!
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GreenKerene
(@GreenKerene) reported
from
Washington, D.C., District of Columbia
So I had to create a new profile for @hbomax to work. 20 tries later #hbomaxcrashed #hbomaxisdown
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Tim Gray
(@TimBGGray) reported
@HBOMaxHelp Not working
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𝒲𝑒𝓃𝒹𝓎☕️ 🪷
(@HoldmyLatte) reported
@HBOMaxHelp @KBents Not working on fire stick. Yes it’s updated
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MHH
(@moedeezy19) reported
@hbomax PLZZZ HELP ! HOUSE OF DRAGONS ISNT WORKING AND IVE TRIED RESTARTING AND I WAS HALF WAY THROUGH THE EPISODE
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