HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hamburg, HH | 2 |
| Paris, Île-de-France | 2 |
| Washington, D.C., DC | 2 |
| Berlin, Land Berlin | 2 |
| Queens, NY | 2 |
| Atlanta, GA | 2 |
| Mexico City, CDMX | 2 |
| Lafayette, IN | 1 |
| Prospect, KY | 1 |
| Carlisle, PA | 1 |
| Irving, TX | 1 |
| Painesville, OH | 1 |
| Stuart, FL | 1 |
| Rowlett, TX | 1 |
| Aurora, CO | 1 |
| Écully, Auvergne-Rhône-Alpes | 1 |
| El Pueblito, QUE | 1 |
| El Paso, TX | 1 |
| Lexington, NC | 1 |
| Philadelphia, PA | 1 |
| Groß-Umstadt, Hessen | 1 |
| Pittsburgh, PA | 1 |
| Rochester, MN | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Abtsgmünd, Baden-Württemberg Region | 1 |
| Utrecht, ut | 1 |
| Firminy, Auvergne-Rhône-Alpes | 1 |
| Columbia, MD | 1 |
| Vancouver, BC | 1 |
| Genoa, OH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Francisco Recupero #ReleaseTheAyerCut
(@FrRecu) reported
@Ace19415476 @AtcArmando @hbomax Even so, most of us don't have a problem with those horrible movies, we just ask that as part of the multiverse of which they talk so much, there's room for Zack to finish the story he worked his *** off for. Anti Snyders are those who are actively against what they don't like.
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Cat Chi
(@batsflywest) reported
@HBOMaxHelp I'm still trying to figure out why I can't cast with Chromecast from your app. Netflix, Hulu, Tubi, Pluto, Crackle work fine.
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Justice Girl
(@JusticeGirl6119) reported
@hbomax Terrible woke crap that's not worth watching. 🤢🤮
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evil angela bassett
(@bIackcindy) reported
the fact that all the apps on my tv work just fine but HBO Max app wanna talk about I have a bad connection and won’t let me watch anything…do u wanna fight @hbomax !
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Derek Jones
(@Dromtx) reported
@hbomax Stream Netflix, no problem. Stream Hulu, no problem. Stream Amazon Prime, no problem. Stream YouTube, no problem. Stream HBO Max... buffering, freezing, picture quality sucks, nothing happens when you press play, delay time between remote and app is many seconds. WTF
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André Hutchens
(@ac_hutchens) reported
from
South Jordan, Utah
@jojo_geoff @hbomax It did not make more money than Batman (1989). In fact, Batman (1989) made nearly $100 million more than Batman Forever, and it cost less than half to produce. I get the impression you don’t understand how production and marketing budgets work for big movies…
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@thebarefootdev
(@thebarefootdev) reported
@hbomax why have you pulled new matrix movie from Nordics. Warner Bros stated it's a global release from 22 Dec, but movie is absent in Finland. Stop breaking rules for subscribers. You have an awful app as it is, why ruin content too?
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Sherm Penn
(@shermpennCC) reported
@ThatScorpioGuy9 @TheMatrixMovie @hbomax Apparently you do cause your in here defending this movie. Everything about this movie was bad. EVERYTHING. I’m just trying to help you out in life. Raise your standards a little lol
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CARTMAN
(@I_Cartman_I) reported
@DCpeacemaker @hbomax John Cena wants so badly to be The Rock but never gonna happen cause his acting is ******* awful
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Cat Chi
(@batsflywest) reported
@HBOMaxHelp The problem seems to be that Google Home hasn't automatically linked HBO Max and I can't figure out how to do it manually. It doesn't give that option.
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Iron Wolf 🐺
(@IronWolfNetTTV) reported
Is @hbomax down? I'm currently trying to watch the new #TheMatrixResurrections but it seems the app is having problems. @HBOMaxHelp
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STAR💫
(@TheLIBPrincess) reported
@hbomax I’m having trouble getting #MatrixResurrections to play, Fox it asap.
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Breyden Moore
(@BreydenMoore) reported
@hbomax look…. Y’all really gotta fix this app
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Ryan Gardner
(@RyanGardner82) reported
from
Grand Ledge, Michigan
@YouTubeTV We pay for @hbomax through youtubetv. Since the contract dispute situation a week ago and the short channel cutoff we can’t use our HBOmax app? It says that our HBOmax subscription has expired? But we pay for it through YoutubeTV! We could use some help getting it back
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Austin Alistair
(@AustinAlistair1) reported
@hbomax Embarrassingly bad film. At times, I thought I was watching the Lana Wachowsky Christmas Special! Now with 50% more member-berries! The whole “hello fellow kids” attitude is so cringe worthy. Worst film of the year, no contest.
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