HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zapopan, JAL | 2 |
| Los Angeles, CA | 2 |
| Philadelphia, PA | 2 |
| Buffalo, NY | 2 |
| Richmond, VA | 2 |
| Dallas, TX | 2 |
| Mission Viejo, CA | 1 |
| Clio, MI | 1 |
| Rolling Meadows, IL | 1 |
| Manises, Comunitat Valenciana | 1 |
| San Antonio, TX | 1 |
| Riverside, CA | 1 |
| Port Saint Lucie, FL | 1 |
| Chicago, IL | 1 |
| Houston, TX | 1 |
| Cornersville, TN | 1 |
| São Francisco do Sul, SC | 1 |
| Holden, ME | 1 |
| Aurora, IL | 1 |
| Portland, OR | 1 |
| Chihuahua, CHH | 1 |
| Monroe, NY | 1 |
| San Jose, CA | 1 |
| London, England | 1 |
| Lakewood, NJ | 1 |
| Brewer, ME | 1 |
| Suzano, SP | 1 |
| Brasília, DF | 1 |
| Paris, Île-de-France | 1 |
| Lakeland, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Zah
(@za1hhh) reported
@HBOMaxHelp My **** is forever slow too fix it
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𝘊𝘢𝘴𝘢𝘧𝘳𝘦𝘢𝘬 𝘩𝘦𝘢𝘶𝘹 🧉✨
(@prettybougie_) reported
@leoemerino @HBOMaxHelp So basically HBO this is an app concern and not a device issue. Regardless of device we’re all experiencing issue.
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Ghoul Gamebox
(@RealGhoulGaming) reported
@hbomax can you fix your ****** broken *** app please I have to restart my tv every ******* time I open it and it still freezes for two years on the menu it's a ******* joke and wasn't like this until you changed your highlight bullshit
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G-Funk760
(@G_Funk760) reported
@HBOMaxHelp @_tongueTYed App is always crashing. Uninstall it and download it again and same issue. Best damn app! Up there with Netflix but y’all can’t fix y’all crashing issues! IPhone
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G-Funk760
(@G_Funk760) reported
@HBOMaxHelp @_tongueTYed App is always crashing. Uninstall it and download it again and same issue. Best damn app! Up there with Netflix but y’all can’t fix y’all crashing issues! IPhone
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Trent
(@TrentHoyt) reported
@HBOMaxHelp It’s been a constant problem for weeks. Not ok. But clearly you don’t care about customer service.
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Chaille©️
(@chaillemccann) reported
Wow, so my @hbomax stopped continuously playing episodes of a series and just now plays only one episode at a time. There is no setting or functionality I can find to change it so the episodes can go back to playing continuously. Help! @HBOMaxHelp
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Megan Moss
(@ameganmoss) reported
@hbomax why does my app freeze after every episode! Help!
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🦁 Travis Libby
(@TravisLibby) reported
@spacejammovie @hbomax Lebron James does not have the personality and charisma of Michael Jordan to make this work.
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Leo (lay-o) 🇵🇪
(@leoemerino) reported
@HBOMaxHelp @prettybougie_ On both my Apple TV and directly from my Sony television the app crashes often and sometimes it sets the language to Spanish for no apparent reason. Even when you set it to a different language to correct the issue it stays in Spanish.
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Hanad
(@YaBoiHanad) reported
@HBOMaxHelp I’ve tried 18 times to fix this but I finished this episode in South Park and I’m trying to watch the next episode but when I leave to watch something else it just keeps showing the last episode that I watched
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🧣
(@NicoSanhuezaG) reported
@FriendsTV @hbomax FIX YOUR DAMN AUTOPLAY!!!! 🤬🤬🤬🤬
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DebateUrMom
(@debateurmom) reported
@HBOMaxHelp @_tongueTYed I’m on ps4 and will constantly have “an unexpected error occurred” pop up and have to restart the app to continue the show or movie. It happens 3-5 times in the course of every movie I watch.
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trae is the goat
(@dee52605888) reported
@HBOMaxHelp @prettybougie_ Can you also fix it on PlayStation 4
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Earl, 86
(@Whitmer_Whitma) reported
@cmeds25 @HBOMaxHelp @NireeMusic They need to fix every devices app lol. Im on Android TV version and it locks up for like a min at a time constantly. Massively lags behind.
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