HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Conroe, TX 2
Buffalo, NY 2
Saint Paul, MN 2
Richmond, VA 2
Fort Worth, TX 2
Dallas, TX 2
Toledo, OH 2
Philadelphia, PA 2
Los Angeles, CA 2
Fort Myers, FL 2
St. Louis, MO 2
Zapopan, JAL 1
Woodland, CA 1
Orlando, FL 1
Seattle, WA 1
Chambersburg, PA 1
Bel Air, MD 1
Chamois, MO 1
Oak Harbor, WA 1
Bangor, ME 1
Reynosa, TAM 1
Santa Catarina, NLE 1
García, NLE 1
Brie-Comte-Robert, Île-de-France 1
Torrijos, Castilla-La Mancha 1
Bron, Auvergne-Rhône-Alpes 1
Quinns Rocks, WA 1
Lyon, Auvergne-Rhône-Alpes 1
Chelles, Île-de-France 1
Columbus, OH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • EVanity12 Legends19 (@EVanity12) reported

    Came back for a quick minute just to say I'm so in to try and save our show I've just spent the past half hour cry again so please help to try and save our show #SaveLegendsOfTomorrow #LegendsOnHBOMax @hbomax @netflix

  • Asylum_Wolf1234 Elizabeth Abul-Hawa (@Asylum_Wolf1234) reported

    @HBOMaxHelp @ARTEntertains Please please please please fix this. Give us season 8. Help us escape this nightmare.

  • Tomes2Tomes Debbie Tomes (@Tomes2Tomes) reported

    @MartinEMurua @hbomax My HBO max is not working on my Samsung Smart TV either. It seems to be working on my "dumb" Samsung TV, though. This isn't the first time that I sit here watching those three dots 😡

  • cinnamninastraw elle is crying immensely 🦇✨ (@cinnamninastraw) reported

    @Caseybloys @hbomax please #SaveBatwoman! want us to get it trending for the millionth time? light work. need an plot angle? we have @BatwomanWriters and so many a03 fics. merch? we have funkos, comic books, etc. whatever you need, just let us know. #HBOMaxSaveBatwoman 🦇🔊

  • Sara_Ava_love saralance_avalance (@Sara_Ava_love) reported

    please help us saved the legends we ask for nothing more please we can't let the legends go without a true ending because they deserve an ending better @hbomax @TheCW

  • Gentlebeardofmd Gentlebeard ☠️🏳️‍🌈 Kink Sommelier (@Gentlebeardofmd) reported

    @bensayang David deleted a Tweet about going to another streaming service if @hbomax doesn't #RenewOurFlagMeansDeath so that's a very good sign in my book. We have to hold on until May 18th. After that all hell will break loose, me at the front of it.

  • Sherr_Armstrong SherriArmstrong (@Sherr_Armstrong) reported

    @jimmykimmel @hbomax Who will help me with advice?

  • rj3000 RJ Anderson🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇩🇰 🇸🇪 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@rj3000) reported

    @hbomax Our Flag Means Death is the worst show I have ever attempted to watch

  • godfatherofGB Matt W. (@godfatherofGB) reported

    @HBOMaxHelp Fix your app. Nothing loads and it's not my connection because every other streaming service works.

  • sheilae3000 SheilaE3000 (@sheilae3000) reported

    @hbomax Can you fix the “my list” feature on your app for @Roku? It only displays 14 saved titles and there’s no way to get to the full list.

  • MarkLan34605989 Mark Lane (@MarkLan34605989) reported

    @hbomax I’d love to watch them, but your APP is crap, and I am sick of having to constantly shut it down, sign out, sign in to get anything to stream.

  • QueenLionessJai Jai🇨🇦🇯🇲🇵🇦 (@QueenLionessJai) reported

    I know @ATT can see everyone complaining about @hbomax not working anymore! It's been months! FIX IT ALREADY!!!!!!

  • madNoelle19 mad (@madNoelle19) reported

    @DoctorWhoHugh @hbomax i thought so, since we got put at a better time slot i think. but im the worst with keeping up with the ratings and such

  • Blackamazon 🗽Sydette Cosmic Dreaded Gorgon 🇬🇾 (@Blackamazon) reported

    Why does @hbomax not work on @AppleTV now?

  • EVanity12 Legends19 (@EVanity12) reported

    @hbomax If there is any way you could save legends can please you try and do the cw have left fans all over the world heart broken and legend's didn't get the end they deserved #SaveLegendsOfTomorrow #LegendsOnHBOMax @hbomax @HBOMaxHelp

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