HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 2 |
| Washington, D.C., DC | 2 |
| Berlin, Land Berlin | 2 |
| Queens, NY | 2 |
| Atlanta, GA | 2 |
| Mexico City, CDMX | 2 |
| Riverside, CA | 2 |
| Rowlett, TX | 1 |
| Aurora, CO | 1 |
| Écully, Auvergne-Rhône-Alpes | 1 |
| El Pueblito, QUE | 1 |
| El Paso, TX | 1 |
| Lexington, NC | 1 |
| Philadelphia, PA | 1 |
| Groß-Umstadt, Hessen | 1 |
| Hamburg, HH | 1 |
| Pittsburgh, PA | 1 |
| Rochester, MN | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Abtsgmünd, Baden-Württemberg Region | 1 |
| Utrecht, ut | 1 |
| Firminy, Auvergne-Rhône-Alpes | 1 |
| Columbia, MD | 1 |
| Vancouver, BC | 1 |
| Genoa, OH | 1 |
| Hickory, NC | 1 |
| Lagoa da Prata, MG | 1 |
| Bridgeport, CT | 1 |
| Perry, GA | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Ms. Andrea 3000
(@Bianca17737904) reported
@HBOMaxHelp My app had not been working for 3 days. The screen is Black and the app will not load. I have tried trouble shooting & called customer service & the issue has not been resolved. Why are customers paying for a service that they dont receive?!
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Moderna Mami
(@rxdealer2013) reported
All I want for Christmas is for @hbomax to FIX THEIR APP!!
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Meech
(@MediumSizeMeech) reported
@HBO @hbomax How bout y’all get to work Barry S3, hmm
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Tr3nchcoat_Ang3l ✖️✖️
(@ThillZach33) reported
@TVOnTheSpot @hbomax This is always the problem with you Snyder fans it's always "you're with us, or you're against us, hard NO for me if I get attacked by whiney fans then so be it
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Wafa Al-Alawi
(@wafa__sa) reported
@HBOMaxHelp Is there any plan to fix these issues or are you gonna continue to make me troubleshoot and have me pay as much as everyone else when I have no access to basic features?
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r
(@wondvrlqnd) reported
@hbomax I’M SCREAMING GOD HELP ME #ReturnToHogwarts
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David
(@howdyitsdavid) reported
@AndJustLikeThat @hbomax Please kill the whole podcast storyline. It's awful.
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Lydia (She/Her)
(@LydiaKPR) reported
Terrible timing for #StationEleven to air, @hbomax
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Thomas
(@thorin_around) reported
@OldCrowEW @HBOMaxHelp Apple TV App has no issues ;)
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Kirsty McKenzie
(@KirstyMcKenzie3) reported
@ashleyreedsalot @hbomax I have that on Sunday as I always work Saturday and Sunday. #WynonnaEarp #BringWynonnaHome
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Caleb Borchers
(@CalebABorchers) reported
Settling in to watch my downloaded movie on the @hbomax app and…crash. Wow this software is junk.
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pooh says stream **** you i love me
(@Iizardad) reported
wtf is wrong with hbo max's website it won't let me sign in no matter how many times i click sign in and i know my login info is correct @hbomax fix yourself
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OyVeidt
(@OyVeidt) reported
@HBO @hbomax Fix your ****** app
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Wafa Al-Alawi
(@wafa__sa) reported
@HBOMaxHelp your roku app sucks. every time I’ve reached out I get walked through the same “troubleshooting” as if you’re in denial that subtitles just don’t work and if they do they’re not synced. There’s also no button to switch to next episode.
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A stupid bowl of soup
(@HifromtheFuture) reported
@hbomax fix your ap. A full month I haven’t been able to watch anything because nothing will play. And no it’s not my internet.
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