HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Los Angeles, CA | 2 |
| Fort Myers, FL | 2 |
| St. Louis, MO | 2 |
| Paris, Île-de-France | 2 |
| Quito, Provincia de Pichincha | 2 |
| Salem, WI | 1 |
| Allentown, NJ | 1 |
| Solidaridad, ROO | 1 |
| Macungie, PA | 1 |
| Jiutepec, MOR | 1 |
| Madrid, Comunidad de Madrid | 1 |
| East Lansing, MI | 1 |
| Bangkok, Bangkok | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Ciudad Nezahualcoyotl, MEX | 1 |
| Urbandale, IA | 1 |
| Verona, WI | 1 |
| Salt Lake City, UT | 1 |
| Irvington, NJ | 1 |
| Hudson, OH | 1 |
| Denver, CO | 1 |
| Lima, Provincia de Lima | 1 |
| Boise, ID | 1 |
| Milwaukee, WI | 1 |
| Philadelphia, PA | 1 |
| Saint Paul, MN | 1 |
| Detroit, MI | 1 |
| Waynesboro, VA | 1 |
| Las Vegas, NV | 1 |
| Myrtle Beach, SC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Alexis Payment 🇺🇸🇮🇪🇪🇺
(@alex_and_harley) reported
@kindnessfan66 @hbomax Exactly! It feels forced & awkward. Just like with the new versions of The L Word & Charmed. All 3 of these shows’ originals were progressive & feminist w/o having to convince u they were & proceed to force it down your throats. I agree. Them being older isn’t the problem at all.
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Marcus Moore
(@Bauervision23) reported
@HBOMaxHelp I’m having a problem trying to play the matrix movie I get audio but I’m not getting video
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Ape From Sac
(@ApeFromSac) reported
Anyone else not able to watch @hbomax #hbomax on their TV? I haven’t been able to play any titles since last night, keeps telling me they’re not available or having trouble playing. I need to finish #TheMatrix series before I go to the theater to watch #TheMatrixResurrections
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Todd Foster
(@ToddDFoster) reported
@chop_on_top @HBOMaxHelp I get the exact same issue. Using PS4 app. Can stream anything I want on PC, but same account through PS4 Max App, only older content plays. Anything new, like the new Matrix, just pops me back the menu after you hit play.
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Carlos Vaquerano
(@C412LOS) reported
@HBOMaxHelp is the HBO Max app having issues? I have a subscription through YouTubeTV but it says it’s expired even though it’s active. I tried signing out and signing back in but no luck.
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mark
(@marktas) reported
@hbomax consistently the worst app experience of all the streamers. Wifi needed to watch content downloaded for offline viewing. Makes no sense. Pls hire UX researchers!
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blake ellis
(@Ellis417Boss) reported
@hbomax HOW YOUR APP DOESNT WORK?????
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Learn Your Lessons Or Be Doomed To Repeat Them!
(@ActsofFaithblog) reported
@hbomax It was TERRIBLE!!!!
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Jesse
(@chop_on_top) reported
@ToddDFoster @HBOMaxHelp Yep. No problems with older stuff for me either. The only new thing I’ve tried was Matrix.
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David Mehta
(@DavidMehtaACG) reported
@Frizztop @JolyonWhats @hbomax You are correct, but I will add that some really good actors have acted poorly because of horrible directors and terrible scripts. Sorry, but the writers and directors make them look better than they really are, or in this case magnify their talent.
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Mrs. Baird
(@SalamiCalzone) reported
@Sean2OuterSpace @ATT @hbomax It’s been like this for over two weeks they dont care to fix it
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sneakerlife
(@sneaker13130144) reported
@AndJustLikeThat @hbomax The show is terrible - however Charlotte and LTW fee authentic to the original characters, plot , show, and voice… The rest is garbage
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Daniel P
(@ROADKILLDOA) reported
Why does @hbomax have the WORST rewind feature? Come on now clean that up for 2022.
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᛫ᛖᚣᚲᚺᛁᚻᛊ᛫
(@grinninglast) reported
@MC_Brussels @hbomax Because she’s doesn’t agree with the Trans Narrative, so the LBGTs of Hollywood decided to discriminate against the writer and still make money off her work.
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Dale Spencer
(@DSpencerFearNot) reported
@hbomax Not working on my iPad
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