HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Saint Paul, MN 2
Richmond, VA 2
Fort Worth, TX 2
Dallas, TX 2
Toledo, OH 2
Philadelphia, PA 2
Los Angeles, CA 2
Fort Myers, FL 2
St. Louis, MO 2
Zapopan, JAL 1
Woodland, CA 1
Orlando, FL 1
Seattle, WA 1
Chambersburg, PA 1
Bel Air, MD 1
Chamois, MO 1
Oak Harbor, WA 1
Bangor, ME 1
Reynosa, TAM 1
Santa Catarina, NLE 1
García, NLE 1
Brie-Comte-Robert, Île-de-France 1
Torrijos, Castilla-La Mancha 1
Bron, Auvergne-Rhône-Alpes 1
Quinns Rocks, WA 1
Lyon, Auvergne-Rhône-Alpes 1
Chelles, Île-de-France 1
Columbus, OH 1
Villeurbanne, Auvergne-Rhône-Alpes 1
Tours, Centre-Val de Loire 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • barwise2010 Shirley Barwise (@barwise2010) reported

    @buddy_fisher @HBOMaxHelp Do you want to recover your account immediately? Send a DM to @nick_solution immediately. He will help in recovering your disabled account. He's fast and reliable

  • MarlonCastillo_ Marlon Castillo🌹 (@MarlonCastillo_) reported

    @HBOMaxHelp Somebody hacked my HBO Max account and changed my email to theirs so I can’t select “forgot password” to reset everything. I'm currently login via my cable provider. can you help me?

  • JimmyJames9417 Jimmy Stout (@JimmyJames9417) reported

    @JCDSINY1219 @hbomax @Roku See I thought that but it’s just the HBO app. I have a fire stick but I’m to lazy to switch it to my tv and re-login everything lol

  • properbassinman Big Ern McCracken (@properbassinman) reported

    @hbomax Fix your ******* app. I’ve paid monthly for over a year and enough is ******* enough. Get your damn **** together, this is ******* ridiculous. I’m trying to watch curb and for $15/month, I’m soooooo close to canceling. If I could watch Nathan for you on anything else, I would!

  • brandonjose1235 Williams (@brandonjose1235) reported

    @NamasteSweetie @HBOMaxHelp I promised to give a good review about this guys @Blucracks, you should go to them if you got any issues regarding your social media account

  • MperorGaming MperorGaming (@MperorGaming) reported

    @hbomax I just had the worst experience with one of your tech support employees. My account was hacked and he said it would take 5-7 days. That is ridiculous

  • wkd666 NeverInTheWorld (@wkd666) reported

    @TENETFilm @hbomax Awful…audio is dreadful, plot is ad hoc and the acting worse Total dross

  • CHICKEY87 adam chickey (@CHICKEY87) reported

    @HBOMaxHelp @MissAbbyNormal I too am facing this problem. I deleted and reinstalled but still get the error. Works fine on phone and tablet but PS4 is a no go. Which sucks cause that’s the only platform I use it on so. It started doing it in the middle of me watching and since I delet/instal it does load up

  • MarlonCastillo_ Marlon Castillo🌹 (@MarlonCastillo_) reported

    @NamasteSweetie @HBOMaxHelp were they able to help you? same thing happened to me just now

  • AshDione Ashlee (@AshDione) reported

    @Seanthings @hbomax I have the exact same issue on my PS4 started after their most recent update to the app

  • The_Johnny Johnny (@The_Johnny) reported

    @hbomax when are you going to fix your suck *** app?

  • NamasteSweetie ✨love me at the ungodly hour✨ (@NamasteSweetie) reported

    @MarlonCastillo_ @HBOMaxHelp I sent them a DM so hopefully they can help.

  • RomanSantistev5 Rowe (@RomanSantistev5) reported

    @hbomax seriously what ******** is wrong with your God damn app. Fix your ******* **** already. For ***** sake man. Get your ******* **** together already.

  • photobikelife rmedina (@photobikelife) reported

    @jewelsandwine @surfshark @hbomax Well, my problem with it is that it detects that I'm not in the region or that I'm using a VPN so, that's my problem, not the app.

  • jfrog9676 Jennifer A (@jfrog9676) reported

    @hbomax FIX your f***ing glitchy *** app!!! 4 days now!!!!!

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