HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Mexico City, CDMX | 3 |
| Raleigh, NC | 2 |
| Pensacola, FL | 2 |
| Indianapolis, IN | 1 |
| Salto, SP | 1 |
| Täby, Stockholm | 1 |
| Rio de Janeiro, RJ | 1 |
| Sherbrooke, QC | 1 |
| Grantsville, MD | 1 |
| Boca Raton, FL | 1 |
| Oakwood, GA | 1 |
| Pierrelatte, Auvergne-Rhône-Alpes | 1 |
| New Richmond, WI | 1 |
| Lesquin, Hauts-de-France | 1 |
| Sevilla, Andalucía | 1 |
| Barcelona, Catalunya | 1 |
| Bismarck, ND | 1 |
| Kingston, MA | 1 |
| Belém, PA | 1 |
| Gondecourt, Hauts-de-France | 1 |
| Joinville, SC | 1 |
| Uberlândia, MG | 1 |
| Dallas, TX | 1 |
| Natal, RN | 1 |
| Coeur d'Alene, ID | 1 |
| Palm Harbor, FL | 1 |
| Spring, TX | 1 |
| Argyle, TX | 1 |
| Atlantic Beach, FL | 1 |
| St. Louis, MO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Miguel Villafane
(@petteepump) reported
@WestworldHBO @hbomax WTF is the problem why do most of the people working on these shows suck so bad the standards are so low,no imagination in a word BORING LIKE STEP YOUR GAME UP WITH TODAY'S TECHNOLOGY IT SHOULD BE EASY TO MAKE THIS TYPE OF SHOW COOL BUT NO AS EXPECTED IT SUCKED TERRIBLE WRITING
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Kidd
(@HOT_ROB_) reported
from
Vail, Arizona
@hbomax fix your app. Nothing will load!
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Dr. Ian Malcolm 🦕 | OBI WAN KENOBI
(@dawidkozie8) reported
@BAT84262137 @wbd @hbomax Rumours said that actor can return if he wants too DC didn't want to erase affleck, the problem is Ben himself - he wants to quit
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megan demand
(@cartoonstar92) reported
@hbomax Teen Titans Go! & DC Super Hero Girls: Mayhem in the Multiverse was supposed to be on HBO max today but it’s not. Can you fix this please?
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keith
(@keith61503340) reported
@WestworldHBO @hbomax If the government wants me to take everyone seriously, they have to take control of the situation. Maybe the problem is you don't have control... Well somebody is going to have to give me SOMETHING to work with, if they want anything from me. If I don't like it & otherwise I'll
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Jaime Pocasangre
(@JPocasangre21) reported
@HBOMaxHelp I am having difficulties logging in on my Apple TV it gets stuck on the loading screen with the 3 dots. I have uninstalled the app, reset the Apple TV, reset my network, and I don’t see anything being blocked in the logs of my dns filter(PiHole) All other devices work
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Jari Nikkinen
(@Jarska96) reported
@HBOMaxHelp It was Season 2, Episode 14: Homecoming. Timestamp is 24 minutes:36 seconds. Also be aware that it's not the only one. I've seen some subtitle errors throughout the series so far + other series as well. Advising to take a look at the english subtitles on multiple shows/movies.
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TexasBoyRob
(@Robert_Ed1982) reported
Anyone else @hbomax app not working?! Crocked out in the plane and won’t do anything even with Wi-Fi! 😫
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caroline speirs
(@cespeirs) reported
@hbomax plz help! Moved to Canada before cancelling my subscription. Can’t access my account to cancel. Can customer service help 🥺
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Rocio Gonzalez
(@PielCanela728) reported
@HBOMaxHelp we have trouble with the app crashing on our Roku tv 😔
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Taylor Diamond-Vizcaino
(@taylorangeladv) reported
While sick with covid I couldn’t help but watch The Janes on @hbomax A pre- Roe vs Wade revolution. Learn about how we got to where we are and the fight people went through for safe healthcare. Scared then, scared now. Won’t stop us from building new ways to support each other.
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@OvertheBoot
(@OvertheBoot) reported
@WestworldHBO @hbomax Aaron Paul has got to be the worst addition to Westworld. #smh
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Arlee
(@FrownieWink) reported
@hbomax Flowers? I want Raised by Wolves season 3. Why pay for a channel that can’t even commit to a quality story? In GoT you FINALLY learned people care more about a good story & dialogue over tits and giggles. Wtf HBO? It’s so disappointing. I loved your channel.
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H.E.
(@h_e_v_a_n_s) reported
@hbomax I'm trying to watch The Raid: Redemption. It's an Indonesian, but for some strange reason you only have it available dubbed in either English or Spanish and not in the original Indonesian. Is there anyway to fix this?
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🇪🇨🇺🇸 #scorpio
(@CHOLIS75) reported
@hbomax @Roku I've been trying to watch Menudo documentary since yesterday and the @hbomax app keeps crashing 😭😭 Episode 1 not working
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