HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hamburg, HH 2
Paris, Île-de-France 2
Washington, D.C., DC 2
Berlin, Land Berlin 2
Queens, NY 2
Atlanta, GA 2
Mexico City, CDMX 2
Porto Alegre, RS 1
Corning, NY 1
Cleveland, OH 1
Los Angeles, CA 1
Eau Claire, WI 1
Lexington, KY 1
Bellmore, NY 1
Rocky River, OH 1
Oklahoma City, OK 1
Indianapolis, IN 1
Lafayette, IN 1
Prospect, KY 1
Carlisle, PA 1
Irving, TX 1
Painesville, OH 1
Stuart, FL 1
Rowlett, TX 1
Aurora, CO 1
Écully, Auvergne-Rhône-Alpes 1
El Pueblito, QUE 1
El Paso, TX 1
Lexington, NC 1
Philadelphia, PA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • nanciestorey Assigned Rad at Birth (@nanciestorey) reported

    I swear to almighty god @hbomax, fix your ******* captions!

  • at_bran Supreme Quarantele (@at_bran) reported

    @HBOMaxHelp There's no error it just won't play

  • thabuffster Buff (@thabuffster) reported

    @HarrietCarried @hbomax “It’s deep,” said another. “What are they going to do with this disproportionate amount of people of color that were let go? They need to replace them in some capacity. Or do they not care? That’s what we’ve been told, that they just don’t care.” Not gonna work out well for them

  • jpmunozc JPMC (@jpmunozc) reported

    @hbomax subtitles!!!!!! Fix them

  • Hily_Hillz hily_hillz (@Hily_Hillz) reported

    @_nakhone @asemota @hbomax But it doesn't work in Nigeria

  • ElderGodAerieus ElderGodAerieus (@ElderGodAerieus) reported

    @HBOMaxHelp are your servers down? I can't connect via my Xbox right now...

  • machinegunate I work in MERCHANT BANKING SOFTWARE (@machinegunate) reported

    Hey @hulu @hbomax FIX YOUR UI. PLEASE MAKE IT SO THAT ITS NOT THE WORST UI EVER. THANKS

  • WillisMartinJr1 Willis Martin Jr. (@WillisMartinJr1) reported

    @RyanWoodDFW @selenagomez @hbomax I have some issues that I believe you can really help me with regarding the community Development block grant not only in Bell County but a lot of places

  • S__McBride Sean McBride (@S__McBride) reported

    Did @hbomax not give House of Dragon enough $ for a lighting budget? I understand that castles were dark, but needing to watch a show in a completely blacked out room to see some scenes the way they were lit is a bit crazy (this seems to be a common problem in Hollywood lately).

  • GregRasmutant GrΞG Rasmutant (@GregRasmutant) reported

    Is it worth getting @hbomax for @HouseofDragon? Need help degens.

  • KarloKarlo Karlo Karlo (@KarloKarlo) reported

    Hello @hbomax! Streaming “Menudo Forever Young” 1st episode, S1, -4:58, and it crashes the app completely. Online support hasn't been able to fix it.

  • CarnivoreGuy Ößlïgå†ê Çårñïvðrê 🇨🇦🐁 (@CarnivoreGuy) reported

    @hbomax @HBO Why? It’s terrible!

  • candiiTbabii Lafawnduh (@candiiTbabii) reported

    @HBOMaxHelp it’s an iPad. I’m traveling so I can’t confirm if it’s only an issue on this device.

  • theaspectoftw theaspectoftwilight (@theaspectoftw) reported

    @HBOMaxHelp My country is supported, you just have a HUGE bug that I’m sure was a feature for your POs… Just DO NOT select my country of registration as if it was the country I’m currently in. Such a basic requirements mistake. Please fix, @hbomax.

  • rorybilmore rory 🇺🇦🌻 (@rorybilmore) reported

    Good lord @hbomax could your app be worse? I tag worst streaming app ever.

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