HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
San Jose, CA 2
Portland, OR 2
Paris, Île-de-France 2
Seattle, WA 2
Zapopan, JAL 2
Buffalo, NY 2
Sacramento, CA 1
Renton, WA 1
Santa Maria, CA 1
Newark, DE 1
Mount Pleasant, SC 1
Montechiarugolo, Emilia-Romagna 1
Holly Ridge, NC 1
Racine, WI 1
St. Martin, Niederösterreich 1
Sherbrooke, QC 1
Innsbruck, Tirol 1
Crestview, FL 1
Gustavo Adolfo Madero, CDMX 1
Magdalena Contreras, CDMX 1
Chandler, AZ 1
Córdoba, VER 1
Poza Rica de Hidalgo, VER 1
Kingwood, TX 1
Juárez, CHH 1
Carmel, IN 1
Smithton, MO 1
Iztapalapa, CDMX 1
Ciudad de Villa de Álvarez, COL 1
Holland, MI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • TheHayleeColon Haylee (@TheHayleeColon) reported

    @hbomax had anyone mentioned to you that your apps functionality are terrible... they crash and just don’t work! So incredibly frustrating!

  • ericrickstad Eric Rickstad (@ericrickstad) reported

    @Gary_Tanguay @hbomax When we get the chance to meet up again, you can tell me why you love it as much as you do, and I can tell you why I dislike it so much. I'm in a tiny minority here but, outside Winslet's performance, it didn't work for me, at all.

  • nInvncbleSummer Invincible Summer Gear (@nInvncbleSummer) reported

    @hbomax yesterday and today your stream stops about 10 minutes before the end of Hacks. Please fix

  • waaykeen €rit 🌈 vanessa kirby supremacy (@waaykeen) reported

    @HBOMaxHelp I can’t get any of the shows to work , when I click on them it just returns to the original page

  • rybo213 Rybo (@rybo213) reported

    @HBOMaxHelp The native Apple player is indeed working well for the most part, but I am noticing a likely bug. Thumbnail previews with the timeline scrubber are not working with HBO Max exclusives like South Park on my $10 ad tier. They are working with HBO shows like Last Week Tonight.

  • SSiren36 StipularSiren36 (@SSiren36) reported

    @BebeRexha @hbomax How bout a concert so I can take leave and get off work for a week

  • brimiers Brianne Miers (@brimiers) reported

    @Clarissa_Laskey @hbomax @intheheights I’m wrapping up work early to watch! Counting the minutes!!!

  • MalibuStorm Malibu Storm (@MalibuStorm) reported

    @HBOMaxHelp still having trouble playing any and ALL shows on Roku stick. I uninstalled and reinstalled and still nothing! This has been going on for a week now

  • DevitaDavison Devita Davison (@DevitaDavison) reported

    Honestly, the thing I'm most looking forward to about #InTheHeights being released on @hbomax today, is that folks will FINALLY see that In The Heights is 1000x better than Hamilton in terms of Lin-Manuel Miranda work!

  • akhavandesiree Desiree Akhavan (@akhavandesiree) reported

    @cinemariasf @hbomax I wish I could take credit, but that’s all the work of the writers!

  • prettystonerboy 𝔥𝔬𝔱𝔱𝔦𝔢 (@prettystonerboy) reported

    can we talk about how glitchy @hbomax is? can y'all fix your app?

  • paullandry PUL LNDRY+ (@paullandry) reported

    Hey @HBOMax, what the “F” did you do to your @AppleTV app? The new update is practically UNUSABLE. Please — PLEASE — roll back the most recent changes so that we can rewind and fast forward. Please.

  • Intel_Honest 🇺🇸Intellectually Honest🇺🇸 (@Intel_Honest) reported

    @spacejammovie @hbomax I can’t think of a worst role model for kids in the NBA right now than LeBron.

  • aticen amber burton (@aticen) reported

    @HBOMaxHelp my HBO Max app will load, but not play on my Roku TV. I have tried updating the app and restarting my TV, uninstalled and reinstalled the app and it only temporarily fixed the issue. Any advice??

  • Kyr504 Look at my opponent (@Kyr504) reported

    @hbomax FIX YOUR APP

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