HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zapopan, JAL | 2 |
| Philadelphia, PA | 2 |
| Buffalo, NY | 2 |
| Richmond, VA | 2 |
| Dallas, TX | 2 |
| Walnut Creek, CA | 1 |
| Makati City, National Capital Region | 1 |
| Adelaide, SA | 1 |
| Santa Clara, CA | 1 |
| Mission Viejo, CA | 1 |
| Clio, MI | 1 |
| Rolling Meadows, IL | 1 |
| Manises, Comunitat Valenciana | 1 |
| San Antonio, TX | 1 |
| Riverside, CA | 1 |
| Port Saint Lucie, FL | 1 |
| Los Angeles, CA | 1 |
| Chicago, IL | 1 |
| Houston, TX | 1 |
| Cornersville, TN | 1 |
| São Francisco do Sul, SC | 1 |
| Holden, ME | 1 |
| Aurora, IL | 1 |
| Portland, OR | 1 |
| Chihuahua, CHH | 1 |
| Monroe, NY | 1 |
| San Jose, CA | 1 |
| London, England | 1 |
| Lakewood, NJ | 1 |
| Brewer, ME | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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zoë
(@criticalzones) reported
Drinking game: whenever Jenna Lyons mentions she used to work for @jcrew on @hbomax Stylish 😵💫
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Cypherisk 🇦🇺 | #SaveProdigalSon
(@cypherisk) reported
@prodigalbright Do you know if there's anyway the Aussies can help here? We don't have access to @hbomax 😭 #SaveProdigalSon #BrighterDaysAhead
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aiden
(@princexaiden) reported
@HBOMaxHelp Sony Bravia TV & we can’t click on the “next episode” icon at the end of an episode or rewind shows without having the app crash.
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dusty
(@dustydotmp4) reported
@hbomax fix your app/website
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beth
(@maxicat12) reported
@frandrescher @hbomax Can’t figure out why S6E1 of The Nanny is missing. Seems to be the only one. Help? Good luck on your SAG-AFTRA race!
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Alex
(@al3x_927) reported
@HBOMaxHelp My account was hacked and the primary customer service representative couldn't help me. Now a "specialized support team" is ignoring me. I paid $15 for an ad free subscription, had it for less than 2 days, got hacked, had to change my credit card #, & still cant access my account
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Magilla Gorilla
(@Husslenomics) reported
@hbomax content is dope but this is the worst app experience ever lol
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OldDevilDoc ⚓ 😈🐕 ☤ /🎂/Parler @OldDevilDoc
(@0Jensjohnson3) reported
@HBODocs @hbomax Sure you can. 🎶Tax the rich, feed the poor 'Til there are no rich no more🎶 All it takes is to tax so much that the only ones living there is the poor. The welfare city will break the bank, no infrastructure, This will break the city, no money to fix it. People will leave.
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thomey
(@uconnmagic) reported
@missremiashten @hbomax fix it for @missremiashten boo deserves better
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Brad
(@bradnd99) reported
@HBOMaxHelp my account on the app looks like it’s been hacked and I can’t reset my password. Can you help?
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NuthinButNette
(@NuthinButNetteZ) reported
Please @hbomax LET US JUST FAST FORWARD AND REWIND WITHOUT ISSUES!!!!
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ben’s baby daddy
(@parkermcnerney) reported
@hbomax make it work better
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Wizard Kelly
(@kid_seattle) reported
I just want to know what ******** is @hbomax’s problem with a consistent stream without bullshitting people’s time/patience???
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Mark Nunnikhoven
(@marknca) reported
“We should not be fixing the same problem twice”, Brian @hbomax << hell yeah! @awscloud #reinforce
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MD SAJAL
(@FiOsru) reported
@BetterMakeRoom @BaileeMadison @hbomax Place help me
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