HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Saint Paul, MN 2
Richmond, VA 2
Fort Worth, TX 2
Dallas, TX 2
Toledo, OH 2
Philadelphia, PA 2
Los Angeles, CA 2
Fort Myers, FL 2
St. Louis, MO 2
Orlando, FL 1
Seattle, WA 1
Chambersburg, PA 1
Bel Air, MD 1
Chamois, MO 1
Oak Harbor, WA 1
Bangor, ME 1
Reynosa, TAM 1
Santa Catarina, NLE 1
García, NLE 1
Brie-Comte-Robert, Île-de-France 1
Torrijos, Castilla-La Mancha 1
Bron, Auvergne-Rhône-Alpes 1
Quinns Rocks, WA 1
Lyon, Auvergne-Rhône-Alpes 1
Chelles, Île-de-France 1
Columbus, OH 1
Villeurbanne, Auvergne-Rhône-Alpes 1
Tours, Centre-Val de Loire 1
Limoges, Nouvelle-Aquitaine 1
Clinton Township, MI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • UndyaHundy Undy a Hundy (@UndyaHundy) reported

    @hbomax this weekly rollout of #raisedbywolves was a terrible idea. Cancelling my sub until mid-March when I can binge it. Totally takes me out of the show.

  • HobbesWig Miranda Hobbes' Cheap Wig (@HobbesWig) reported

    @AndJustLikeThat @hbomax Rock totally owned Charlotte. Got all the candy. Didn’t have to do the work.

  • ElectricGoose20 ElectricGoose (@ElectricGoose20) reported

    @HBOMaxHelp App on Roku TV keeps crashing when I try to play a show. I already tried uninstalling and reinstalling app. Help!

  • kevtheartboy Artboy (@kevtheartboy) reported

    @HBOMaxHelp App works for about 2 days now it wont open at all. Thinking about bailing altogether. Why pay for something that wont work?

  • jsendslove Jenny Torres 〄 (@jsendslove) reported

    @HBOMaxHelp Why doesn’t your Twitter account acknowledge so many people have issues with your streaming service? All I have to do is search hbo max and “crash” and “not working” automatically comes up. I have never had so many issues with a streaming service. What r you doing to fix this?

  • blabbleofkings Tyrone Bartholomew Jenkins IV (@blabbleofkings) reported

    @hbomax when is Dune coming back to the channel? Help a brother out

  • MaconSweet Sweet T (@MaconSweet) reported

    Is anyone else having a problem with @hbomax today when trying to watch the newest episode of Peacemaker?

  • MaconSweet Sweet T (@MaconSweet) reported

    @HBOMaxHelp Apparently it's only when I click on the newest episode of Peacemaker, because I watched I am number 4 with no issues.

  • pzeset dino (@pzeset) reported

    @HBOMaxHelp @bcwtigerfan Text me for help

  • thelittlefriar thelittlefriar (@thelittlefriar) reported

    @hbomax our subscription will start to load a program and crash. It returns to the Roku Home Screen. I’ve updated all the software. Is there a fix?

  • erehealthcoach Ere Coach (@erehealthcoach) reported

    @hbomax Did the platform crash?

  • Gator5000e Gator5000e (@Gator5000e) reported

    @HBOMaxHelp Watching the app on my Apple TV 4K 2021 this evening and all shows are being listed as HD, 5.1 audio including shows such as peacemaker and Raised By Wolves season two. HD only. No 4k I’ve rebooted and reinstalled the app to no avail. Help. TY.

  • billthay BT (@billthay) reported

    Seriously, the @hbomax Roku app is the worst piece of technology that currently exists

  • FromtheKCThread Scott Hoch (@FromtheKCThread) reported

    @hbomax on fire stick suuuucks. I'm subscribed through @YouTubeTV and every week or two I have to sign in again bc it thinks it's expired. So frustrating. Fix y'all's app!

  • NanHouston1 Nan Houston (@NanHouston1) reported

    @HBOMaxHelp Still not working

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