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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Omaha, NE 1
Birmingham, England 1
Schongau, Bavaria 1
Hollywood, FL 1
Bellevue, NE 1
Alpena, MI 1
Palm City, FL 1
Saint-Gildas-de-Rhuys, Brittany 1
Leeds, England 1
Liverpool, England 1
Brackley, England 1
Saalfeld, Thuringia 1
Max Meadows, VA 1
New York City, NY 1
Urbana, OH 1
Oklahoma City, OK 2
Denver, CO 1
Queens, NY 3
Springfield, MO 1
Charlotte, NC 1
Rice, MN 1
Providence, RI 1
Seattle, WA 1
Newnan, GA 1
Waynesville, NC 1
João Pessoa, PB 1
Porto Alegre, RS 1
Corning, NY 1
Cleveland, OH 1
Los Angeles, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • valadaval
    val🌊 (@valadaval) reported

    rothaniel isn’t available in my country and I really want to watch it @hbomax help an argentine out

  • C_murph57
    C$ (@C_murph57) reported

    @HBOMaxHelp I can deal with this problem y’all good, the fact that y’all responded at 2am, respect level started at 0% and went to 500%, keep grinding y’all

  • EugeneKaninchen
    Gene K. 🔞🐰🐇 (@EugeneKaninchen) reported

    @hbomax fix your stupid bullshit app that doesn't ******* work on any god damn thing in my house it's installed on

  • iam_sahmba
    lam sahmba (@iam_sahmba) reported

    @HBOMaxHelp @EdTerpening Please let it work Across Africa 🥺

  • AllisonB
    Allison (@AllisonB) reported

    @HBOMaxHelp I have a crash log if you can give me an email address to send it to. Thanks!

  • ThePanic16
    The Panic (@ThePanic16) reported

    Ok hold up - @HBOMaxHelp you’re charging a relatively high monthly fee ($10) per month, AND now you’re running ads in the middle of episodes?!? That’s not going to work.

  • AllisonB
    Allison (@AllisonB) reported

    @HBOMaxHelp All of that information is inter crash log and I’m sure the development team would like to have a crash log from when the issue occurred. Is there a place I can submit this?

  • clipperjoe9972
    Joe G. (@clipperjoe9972) reported

    @HBOMaxHelp I've tried "Closed Captioning = Always On" through the Roku options, I've tried changing the settings through the HBO Max app, I've tried even changing the language settings on the app, and that doesn't even work. Nothing I do on the app or the Roku will bring up the subtitles

  • TommyToolbox001
    PokemonDad (@TommyToolbox001) reported

    @HBOMAX took Anthony Bourdain’s Parts Unknown off of their service (except Season 1). Seriously? I can’t handle this kind of disappointment right now. I’m up to my eyeballs in grad work and I needed his words of wisdom. Wth, man?

  • BobTrillan
    Rap Game Posh Kenneth (@BobTrillan) reported

    Ay @hbomax yall gotta fix yall closed captioning. I mean come on man. Cari champion said black girl magic and the closed captioning said "white girl magic"

  • ReelRuel
    Ruel Smith (@ReelRuel) reported

    @HBOMaxHelp Nope did not work

  • JstnLaFountain
    Justin LaFountain (@JstnLaFountain) reported

    @hbomax please fix your streaming app. It freezes/skips all the time. This doesn’t happen with @hulu or @netflix so it’s not my internet.

  • ChrisCorm
    Chris Cormier (@ChrisCorm) reported

    @HBO what’s up with the first 5 seasons of @Degrassi on @hbomax ? The video quality is horrible and at times it’s unwatchable #degrassi #hbo #hbomax

  • StrongPassion0
    T. (@StrongPassion0) reported

    @EverMUA @hbomax Wait??? Season 4?? HELP!! I need to watch this 😭😭. Is there a link?

  • C_murph57
    C$ (@C_murph57) reported

    @HBO @hbomax Maybe fix your platform so it does not say, “sorry, can’t play this title right now” every 5 minutes.

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