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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hollywood, FL 1
Bellevue, NE 1
Alpena, MI 1
Palm City, FL 1
Saint-Gildas-de-Rhuys, Brittany 1
Leeds, England 1
Liverpool, England 1
Brackley, England 1
Saalfeld, Thuringia 1
Max Meadows, VA 1
New York City, NY 1
Urbana, OH 1
Oklahoma City, OK 2
Denver, CO 1
Queens, NY 3
Springfield, MO 1
Charlotte, NC 1
Rice, MN 1
Providence, RI 1
Seattle, WA 1
Newnan, GA 1
Waynesville, NC 1
João Pessoa, PB 1
Porto Alegre, RS 1
Corning, NY 1
Cleveland, OH 1
Los Angeles, CA 1
Eau Claire, WI 1
Lexington, KY 1
Bellmore, NY 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • CryptoAl19
    Al (@CryptoAl19) reported

    @hbomax has the WORST app out of them all. Great content but app is unreliable and watching downloaded content offline is nearly impossible without an interruption or the app deciding it just can’t play your downloads anymore. Sometimes it won’t download the shows to begin with!

  • _MRxSTRANGE_
    Mr. Strange (@_MRxSTRANGE_) reported

    @hbomax the auto play on the app starts way to soon and cuts episodes short entirely too often. Is there any way to fix this?

  • Gwen6930
    Gwendydd St.Clair (@Gwen6930) reported

    @HBOMaxHelp Well my wifi is powerful enough so that's not been issue because you app worked fine until yesterday. I uninstalled then reinstalled it 2times that's a no go, checked for updates both ps4 and app up to date. I restarted ps4 with each re-download I did and nada.

  • GregRuth
    Greg Ruth (He/Him) (@GregRuth) reported

    @kristinacarroll @hbomax Do to working through so many films and tv for work, I have fallen woefully behind on my film list- This has been an eager get for a loong time. Appreciate the reminder!

  • TexasMagnolia2
    TexasMagnolia (@TexasMagnolia2) reported

    @MeganFoxWriter @hbomax What BS! I have a problem! First, at 18, it was cool to be MM GF. 2nd, after the first “act”, leave him. Oh, but I was brainwashed. 3rd her Mom - pre-teen movies! His ex-wife was enraged at the accusations and stood up for him! Take responsibility for your actions.

  • BrettThousand
    brett “clerks iii” thousand (@BrettThousand) reported

    @insufficentfund @hbomax I remember watching it in real time in 2007 and thinking my cable had gone out at the worst possible moment

  • vossbrink
    nick (@vossbrink) reported

    Morherfuck. 0 for 2. Train to Busan on @PrimeVideo also has busted subtitles. I'd almost think it's a Roku problem except I tried some other movies on both @hbomax (Chunking Express) and @PrimeVideo (Biutiful) and those subs work fine.

  • iamjohndorn
    Dorn (@iamjohndorn) reported

    @hbomax so #Visitors and #halfworlds are terrible. If y'all are gonna try your hand at original sci fi can you please watch a few sci fi shows that aren't on the ScyFy channel? And put a few dollars into it. This is ****.

  • brewerjason
    Jason B. (@brewerjason) reported from Indianapolis, Indiana

    Why does the @hbomax app crash every single time on @Roku ? 🗑

  • KEVlNBL00
    kev ✰ STEVEN UNlVERSE ERA (@KEVlNBL00) reported

    @HBOMaxHelp how do i fix this??

  • McStoolie
    Stoolie McStoolface (@McStoolie) reported

    So are we just not going to ever fix all these bugs????? @hbomax

  • vossbrink
    nick (@vossbrink) reported

    @HBOMaxHelp Roku is updated and restarted. Other movies in your library work fine. I ended up on Netflix since I didn't want to waste all night troubleshooting and figuring out how to log in again.

  • LorrSG
    Lorraine Goodman (@LorrSG) reported

    @HBOMaxHelp my HBOMax app won’t start — again & again. Using a Firestick. I’ve restarted the Stick dozens of times - then it works. I reinstalled. No go. Other apps work fine. I’m canceling my subscription. Very disappointed.

  • _alhask
    Alex Haskell (@_alhask) reported

    Bro why is it that @paramountplus and @hbomax have the best content but the worst god damn user experience

  • Gwen6930
    Gwendydd St.Clair (@Gwen6930) reported

    @HBOMaxHelp So essentially some of the TV shows or movies has error issued it occurred on "Visitors" and "Harley Quinn"

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