HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Conroe, TX 2
Buffalo, NY 2
Saint Paul, MN 2
Richmond, VA 2
Fort Worth, TX 2
Dallas, TX 2
Toledo, OH 2
Philadelphia, PA 2
Los Angeles, CA 2
Fort Myers, FL 2
St. Louis, MO 2
Angra dos Reis, RJ 1
Chesapeake, VA 1
Wheaton, IL 1
Green Bay, WI 1
Goiânia, GO 1
Zapopan, JAL 1
Woodland, CA 1
Orlando, FL 1
Seattle, WA 1
Chambersburg, PA 1
Bel Air, MD 1
Chamois, MO 1
Oak Harbor, WA 1
Bangor, ME 1
Reynosa, TAM 1
Santa Catarina, NLE 1
García, NLE 1
Brie-Comte-Robert, Île-de-France 1
Torrijos, Castilla-La Mancha 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • FutureKyle Kyle Little (@FutureKyle) reported

    @hbomax my app on my PS5 is not loading. I keep getting an OOps message and send an error report.

  • CashOutBF Casey 🎙 (@CashOutBF) reported

    @HBOMaxHelp Both, after it gave me the error code 100 stating it couldn’t play the title right now. I tried on my phone got the same message. I then decided to download it to my phone it plays on my phone but when I go to cast it it will not cast nor airplay.

  • DavidWolf777 David Wolf (@DavidWolf777) reported

    @hbomax Love Clint, but this looks terrible.

  • jj__Tsunami Lil Chano (@jj__Tsunami) reported

    @hbomax you all have the absolute WORST APP. Between the random crashes, sudden freezes mid playback and poor movie selection etc etc .. it’s NOT worth the price

  • MrJGlenn1018 Stiff5050 (@MrJGlenn1018) reported

    @hbomax When are you going to fix this piece of ****?

  • HiggsIIBoson Higgs Paradox 🎃 (@HiggsIIBoson) reported

    @BatmanDX99 @hbomax The cable provider password was changed and this allowed me to open the app again and sign in again

  • 0potentia bc (@0potentia) reported

    @BatmanDX99 @hbomax I’m getting this same issue currently. I’ve deleted and reinstalled and still blue screens. 😾

  • the_wyatt_act ¯\_(ツ)_/¯ YATT (@the_wyatt_act) reported

    the shows on @hbomax are so ******* bad that i can’t stop watching. the acting on gossip girl is atrocious and fboy island lmaooo wtf absolutely terrible tv and i’m here for it.

  • jacyelane legallyblonde (@jacyelane) reported

    @HBOMaxHelp Still not working

  • BatmanDX99 yousef (@BatmanDX99) reported

    @0potentia @hbomax Basically you head to settings account management and then restore licenses and it should work

  • DangersVoice_ The People's Choice (@DangersVoice_) reported

    @HBOMaxHelp Hey can anyone help me. I am unable to reset my account password. I think maybe my account is compromised. Can anyone reach out to help?

  • erod214er Edgar R (@erod214er) reported

    @0potentia @HBOMaxHelp You just got to stream through your phone that **** don’t work for most people

  • marclafountain Marc LaFountain (@marclafountain) reported

    @HeadshotTweets @HBOMaxHelp @YouTubeTV Now, HBO Max works with the new email/password account and says that the Subscription is via YouTube TV. However, HBO Max has forgotten what content my parents have already watched. This seems to be a new HBO Max account to some degree. At least the problem seem to be resolved.

  • thrillj Netflix and Will (@thrillj) reported

    @hbomax @HBO @HBOPR my account got hacked, changed the email address. I can’t get the password reset emails. Help please!

  • knmx29 Karina (@knmx29) reported

    @HBOMaxHelp I can no longer see what devices are signed on with my account when I go to Manage Devices. Is still a glitch or a change ?

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