HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Zapopan, JAL 2
Philadelphia, PA 2
Buffalo, NY 2
Richmond, VA 2
Dallas, TX 2
Makati City, National Capital Region 1
Adelaide, SA 1
Santa Clara, CA 1
Mission Viejo, CA 1
Clio, MI 1
Rolling Meadows, IL 1
Manises, Comunitat Valenciana 1
San Antonio, TX 1
Riverside, CA 1
Port Saint Lucie, FL 1
Los Angeles, CA 1
Chicago, IL 1
Houston, TX 1
Cornersville, TN 1
São Francisco do Sul, SC 1
Holden, ME 1
Aurora, IL 1
Portland, OR 1
Chihuahua, CHH 1
Monroe, NY 1
San Jose, CA 1
London, England 1
Lakewood, NJ 1
Brewer, ME 1
Suzano, SP 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • CarollineFerna5 Ferna (@CarollineFerna5) reported

    @HBOMaxHelp @freckmonster It doesnt help. I did this a Lot and nothing change

  • Boots1961 Marci (@Boots1961) reported

    @hbomax At least 50% of the time when I select a movie to watch it will not play I don’t have this issue on any other streaming service

  • melocotoncita Yamila Martina (@melocotoncita) reported

    Do we have anybody from the @hbomax tech/product team in the room? Love to hear why at this point in the history of Product Management we have a massive product with so low quality standards. #HBOMax

  • WittnessTweets HoosierTweets (@WittnessTweets) reported

    @hbomax Paid the $15 for the app to watch The Wire... This app is the slowest in the entire on demand industry. Your boss really needs to address that. My streaming speed is great, so it's 100% on the build of the app. Buggy, crashes, lags. Please work on it!

  • kerlmax Isaac Wankerl (@kerlmax) reported

    What’s the point of downloading a movie to an iPad with @hbomax if the app won’t work offline?

  • SmokeThatJo Psychopathophile (@SmokeThatJo) reported

    @MishaGreen Oh so @hbomax had the audacity to ruin #got and now they’re not finishing #LovecraftCountry. Literally fix yourselves.

  • Drew46515691 Drew (@Drew46515691) reported

    @MathewbArun @HBOMaxHelp Also, they still haven't told us why there's apparently some issue with restoring that scene that was somehow missing on release. The one with Green Lantern that they somehow never uploaded. #RestoreTheSnyderVerse #ZackSnydersJusticeLeague

  • PGourmetTX Pastel Gourmet TX (@PGourmetTX) reported

    @gossipgirl @hbomax The worst garbage on TV.

  • davidrdeoliveir David Oliveira (@davidrdeoliveir) reported

    The @hbomax app sucks so hard. Please fix this thing

  • AmyHayward1979 💉Vaxxed Girl Summer 💉 (@AmyHayward1979) reported

    Yo @hbomax . I haven't been able to watch anything for 2 days. Fix yo ****.

  • opelbarret Bryce (@opelbarret) reported

    Thanks for not working when I finally decide to subscribe again @hbomax 🤥🤥

  • hitswithhammers those kids’ dad (@hitswithhammers) reported

    @HBOMaxHelp is there an issue in my area? The chat support keeps asking me to turn it off and on again

  • BriGuyAsher Brian Asher (@BriGuyAsher) reported

    @HBOMaxHelp HBO max is not working on my Roku. I uninstalled and reinstalled the app and still nothing. You can select a show or movie but when you do you just get taken back to the description page for it.

  • khaliasbro Godson Ken (@khaliasbro) reported

    Hey @HBO @hbomax you guys have been #cancelled since you don't want to bring back Lovecraft Country. The money spent on that bogus Mortal Kombat movie could have been used to help fund that show instead....

  • comtpn87 Michael Compton (@comtpn87) reported

    @hbomax Other smart thing to do would be to use ur damn money and Fix ur ****** APP!

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