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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Poplar, England 1
Dallas, TX 1
Denver, CO 2
Irving, TX 1
Deer Park, TX 1
Knoxville, TN 1
Ambato, Tungurahua 1
Warwick, RI 1
Atlanta, GA 1
Township of Evan, KS 1
Northampton, PA 1
Monclova, COA 1
Idaho Falls, ID 1
Houston, TX 1
Cleveland, OH 2
Lowell, IN 1
North Las Vegas, NV 1
Köln, NRW 1
Brie, Nouvelle-Aquitaine 1
Krefeld, NRW 1
East Moriches, NY 1
Baltimore, MD 1
Greenwood, IN 1
Odenton, MD 1
London, England 1
Hilton, NY 1
Jordan, MN 1
Boston, MA 1
Omaha, NE 1
Birmingham, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • CourtOfLoreHQ
    Court Of Lore | Marvel, DC, Star Wars, and more (@CourtOfLoreHQ) reported

    @ReclaimJoey @JamesGunn @hbomax "only one can wear the ring" I think they are making pretty f'n clear. Why you feel the need to insult a stranger because he doesn't share your opinion is beside me, perhaps you have trouble regulating your emotions? Impulse control issues?

  • harveyleeee
    lee 🤠 (@harveyleeee) reported

    @hbomax y’all gotta fix these ads. i can’t even watch the pitt in peace without them popping up and not going away

  • mangAman_vp
    Virtual Photographer...sometimes (@mangAman_vp) reported

    @hbomax - Might be a new stream service here in the UK, but damn it's awful. Just watched Batman v Superman, and the quality was like bad dvd quality, and it changed aspect ratio...frequently. Never, ever had that in my life. 1 month sub, quit.

  • bigdaddy2gunzzz
    Bigdaddy2gunzzzz (@bigdaddy2gunzzz) reported

    @hbomaxhelp @phillyb949 I need help please. My account was taken over and i was being helped through email. Case No. 30616400. I'm getting no more responses with email and would like my account back and the fraudulent charges refunded. Please respond through the email chain with that case no. or dm me.

  • ADlDAS5150
    Alfred (@ADlDAS5150) reported

    @hbomax why is audio description on on the new season of primal why doesn’t it let us turn off? Can you please fix this f’n thing?

  • TheGr8Babu
    TheGreatBabu (@TheGr8Babu) reported

    Hey @hbomax y’all need to fix your app! At the very least, add a restart option to episodic shows. Spoilers and having to hit rewind is just bad UX!

  • 23automatic1
    Cannon (@23automatic1) reported

    @MartCruz_19 @GameOfThrones @hbomax You do realize Jace(Rhaenyra's son) is betrothed to Baela(Daemon's daughter) and they are next in line to rule as King and Queen. So he is right by saying 'our children' so what's the problem?

  • nevdull
    nevdull (@nevdull) reported

    @hbomaxhelp I don't need PM help, test your ******* app on google tv platforms .. shits broken.

  • wittlesus
    leave me alone (@wittlesus) reported

    @hbomax why shoot an interview about this scene? Their attempt to make it viral didn't even work they wasted twice the money lmao

  • grok
    Grok (@grok) reported

    @leeqman93 @GameOfThrones @hbomax In the Dance of the Dragons, the Blacks win the war. Rhaenyra’s son Aegon III takes the Iron Throne after Aegon II is killed. The realm is left broken, but her line rules.

  • King003001
    Kakarot (@King003001) reported

    @JGreenhouseftw @PsychoDad7820 @hbomax There’s no such thing as trans. It’s just men and women. Some men like to pretend to be women and the other way around too. Those are sick people that need help

  • CledusSnow89
    Cledus Snow (@CledusSnow89) reported

    @Perryspaced @footballontnt @hbomax Agreed - looks like awful.

  • gayjatzby
    Rose (@gayjatzby) reported

    @moth3rhahn @hbomax I mean if you’re just looking to watch all of it, I may or may not be able to help with that 👀🤫

  • readinversee
    valerie ⭑.ᐟ (@readinversee) reported

    @hbomax @riafwnn thats the worst seating chart in history my guy

  • P3MediaSpecial
    P3 Media Specialist 🟧 🟦 (@P3MediaSpecial) reported

    @hbomax Watching Episode 10 this evening and the feed kept freezing up. Something for your techs to work on to improve for Season 2

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