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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alpena, MI 1
Palm City, FL 1
Saint-Gildas-de-Rhuys, Brittany 1
Leeds, England 1
Liverpool, England 1
Brackley, England 1
Saalfeld, Thuringia 1
Max Meadows, VA 1
New York City, NY 1
Urbana, OH 1
Oklahoma City, OK 2
Denver, CO 1
Queens, NY 3
Springfield, MO 1
Charlotte, NC 1
Rice, MN 1
Providence, RI 1
Seattle, WA 1
Newnan, GA 1
Waynesville, NC 1
João Pessoa, PB 1
Porto Alegre, RS 1
Corning, NY 1
Cleveland, OH 1
Los Angeles, CA 1
Eau Claire, WI 1
Lexington, KY 1
Bellmore, NY 1
Rocky River, OH 1
Indianapolis, IN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • Yattas_GotaLota
    King Cole (@Yattas_GotaLota) reported

    . @hbomax wtf is wrong wit this update on Apple TV ? I can’t fast forward or rewind right fix it fast

  • CarlssBarkley
    Carly Jackson (@CarlssBarkley) reported

    @hbomax On my Sony tv my language is stuck in Spanish on some shows/movies or audio description on others. I have gone to try and change it back but whatever I change it to it stays the same, how do I fix this?

  • Unknownfear
    Alex Elias (@Unknownfear) reported

    @NVGhost005 @hbomax Yeah they do. Their server connection is horrible. And their buffering proves it’s a server issue. No other streaming service starts a stream pixelated and then improves over time. That was how apps were 9 years ago

  • djandrewgibbons
    Andrew Gibbons (@djandrewgibbons) reported

    @hbomax what did you do to screw up your AppleTV app? This update is awful! Please revert the video player so it acts like an actual AppleTV app, this is practically unwatchable!

  • kiddle
    ~ kiddle (@kiddle) reported

    @Unknownfear @hbomax But that's what I'm trying to say. Same TV. Same app. No problem. So ... It might not be HBO Max. Btw, I disagree that the provider doesn't matter. Many providers are notorious for irregular service. We've had trouble on occasion with our service.

  • kiddle
    ~ kiddle (@kiddle) reported

    @Unknownfear @hbomax Just as a data point, we haven't had any problems. We have Comcast. (We also have a Samsung smart TV.)

  • Alexandrawidit
    Alexandra (@Alexandrawidit) reported

    The absolute worst streaming app award goes to @hbomax congrats!!

  • mikeburton23
    Mike Burton (@mikeburton23) reported

    @hbomax Fix your ******* app

  • ShaNee_Nee
    Mrs. Perine (@ShaNee_Nee) reported

    Why does the @hbomax app crash like 7 times a day 🙃

  • leeTechh
    LeeTieee (@leeTechh) reported

    @jordannwelchh @HBOMaxHelp Had this same issues it was @Bishtoolz who helped me out send him a dm if you still need help with your account okay

  • Wizdom80
    Wiz (@Wizdom80) reported

    @MHCranberry @HBOMaxHelp Same issue here.

  • RandomKnowledg8
    Random Knowledge (@RandomKnowledg8) reported

    @HBOMaxHelp This is highly irritating where is atmos in conjuring 3?? All WW WW84 justise league snyder cut working as expected but conjuring has worst dolby vision and no Atmos, am using X950G Bravia, the application is worst, when will b the next update,

  • BitchCraft0666
    Carpenter ******* Jesus (@BitchCraft0666) reported

    Love paying 15 ******* bucks for @hbomax just for it to buffer every thirty seconds no matter how good our connection is 🙄😒

  • Steel_City14
    Lou R (@Steel_City14) reported

    @hbomax Maybe fix your damn app on Apple TV so i can rewind/fast-forward!! It's basically completely broken. Don't know how an app with that bad of a bug made it through testing...smfh

  • NoH8LoV3wIn5
    Ashley (@NoH8LoV3wIn5) reported

    @HBOMaxHelp your app isn't working on roku either it keeps saying need to sign in and I am already signed in but when I try it says the Pp needs to close you can't use hbomax at all Plz fix ittttt

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