HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Washington, D.C., DC 2
Berlin, Land Berlin 2
Queens, NY 2
Atlanta, GA 2
Mexico City, CDMX 2
Riverside, CA 2
Aurora, CO 1
Écully, Auvergne-Rhône-Alpes 1
El Pueblito, QUE 1
El Paso, TX 1
Lexington, NC 1
Philadelphia, PA 1
Groß-Umstadt, Hessen 1
Hamburg, HH 1
Pittsburgh, PA 1
Rochester, MN 1
Guayaquil, Provincia del Guayas 1
Abtsgmünd, Baden-Württemberg Region 1
Utrecht, ut 1
Firminy, Auvergne-Rhône-Alpes 1
Columbia, MD 1
Vancouver, BC 1
Genoa, OH 1
Hickory, NC 1
Lagoa da Prata, MG 1
Bridgeport, CT 1
Perry, GA 1
Brandenburg an der Havel, Brandenburg 1
Sacramento, CA 1
Renton, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • hustonmckinney Huston McKinney, CPA (@hustonmckinney) reported

    @Ganjaseuur @wbpictures @hbomax Damn I I thought I was the only 1 to feel that way. WTF was that? Awful!!!!

  • phobos2077 phobos2077 (@phobos2077) reported

    @dannysullivan @hbomax Finally higher quality image than original DVD releases?

  • MustweSuffer Donald's Pandemic (@MustweSuffer) reported

    @hbomax Heard it was absolutely awful. What a shame given the allstar cast.

  • Slidepiece Josh Purnell (@Slidepiece) reported

    @HBOMaxHelp FYI - The 4K stream in particular of “The Little Things” is broken and unwatchable. It skips/drops frames and has audio/video syncing issues. Had to watch in 1080p for it to work. It’s not my internet connection.

  • nogroupprojects Minnesota @nogroupprojects (@nogroupprojects) reported

    Ok you know how everyone is like, what movie should I watch? Let's change it. What movie should I NOT watch? I'll start, The Little Things on @hbomax. It was absolutely terrible.

  • ByBrumbaugh Jocelyn Brumbaugh (@ByBrumbaugh) reported

    My boyfriend and I were so excited to watch #TheLittleThings. Thennnn @hbomax paused every 60 seconds to buffer and we lost interest after 10 minutes of that. #disappointed

  • Junierific Jose Garcia Jr. (@Junierific) reported

    @HBOMaxHelp @stringcheeserin I’m having same issue. No my device is not 4K compatible. How can I switch to HD?

  • number1gator Steve (@number1gator) reported

    @Slidepiece @HBOMaxHelp Have the same issue, how did you adjust it to 1080p?

  • GlamGram7 GlamGram (@GlamGram7) reported

    @HBOMaxHelp cannot get video on The Little Things or Wonder Woman. Uninstalled and reinstalled app/ not working on TV Fire Stick but works on iphone :(

  • SamMulinder SammyMul (@SamMulinder) reported

    @hbomax fix the subtitles already

  • artmsilva Arturo Silva (@artmsilva) reported

    @HBOMaxHelp Hi, I’m using the app on a new Chromecast. The closed captioning will not turn on no matter what I do. I would welcome any help. Thank you.

  • coolbeans18 J.S. ❤✡Ω💙📎🗽🌊😷🙏 (@coolbeans18) reported

    @hbomax 👎👎👎. Awful movie. Not funny at all

  • FrankiesTwoLoud ▫️ꜰʀᴀɴᴋɪᴇ ▫️ (@FrankiesTwoLoud) reported

    @JeremyWilson23 @hbomax it was TERRIBLE terrible directing terrible script only 1 of the 3 actors did a good job, they screwed up

  • Asylum_Core2 🎃AsylumCore🎃 (@Asylum_Core2) reported

    @hbomax I'm trying to activate my ps4 app but it's not showing up under manage devices on the account.....can you help

  • SoullessSoulMan Ryan Daniels (@SoullessSoulMan) reported

    Anyone else feel like @hbomax doesn’t have enough servers for all users? It always buffers and stops when I try to watch anything

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