HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zapopan, JAL | 2 |
| Philadelphia, PA | 2 |
| Buffalo, NY | 2 |
| Richmond, VA | 2 |
| Dallas, TX | 2 |
| Makati City, National Capital Region | 1 |
| Adelaide, SA | 1 |
| Santa Clara, CA | 1 |
| Mission Viejo, CA | 1 |
| Clio, MI | 1 |
| Rolling Meadows, IL | 1 |
| Manises, Comunitat Valenciana | 1 |
| San Antonio, TX | 1 |
| Riverside, CA | 1 |
| Port Saint Lucie, FL | 1 |
| Los Angeles, CA | 1 |
| Chicago, IL | 1 |
| Houston, TX | 1 |
| Cornersville, TN | 1 |
| São Francisco do Sul, SC | 1 |
| Holden, ME | 1 |
| Aurora, IL | 1 |
| Portland, OR | 1 |
| Chihuahua, CHH | 1 |
| Monroe, NY | 1 |
| San Jose, CA | 1 |
| London, England | 1 |
| Lakewood, NJ | 1 |
| Brewer, ME | 1 |
| Suzano, SP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Dina Adams
(@DinaAdams19) reported
@soundslikeaa @hbomax Same thing happened to me few weeks back I contacted support and there was no improvement. Someone on here recommend @rixxytech and they help me recover it back. His an expert.
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Gareth brown
(@Gabstaro1) reported
@HBOMaxHelp I've tried that. it didn't work
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Omar EzH
(@OmarEzh) reported
@hbomax Tesla stocks... Fix my life
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Liv Baker
(@PaperAndWords) reported
@HBOMaxHelp Hey, thanks for pretending you were going to resolve this over-two-week-long issue caused by YOUR customer service rep, then ignoring me after I told you that Google stated we have to have you issue the refund, since they have already sent you those funds!
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Sheeda🏌🏾♀️ #BLM #BidenHarris
(@sheeda418) reported
@MorganicInk @hbomax Yep…it’s a problem 😡😡😡
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Shannon El
(@ShannonEl6) reported
@hbomax Fix myself and my children
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Gareth brown
(@Gabstaro1) reported
hbo max app is terrible. The past 2 weeks it hasn't worked at all.🤬🤬🤬🤬 @hbomax @HBOMaxHelp
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Ben Jabara
(@BenJabara) reported
@HBOMaxHelp Good work finding the flaw. Always be willing to fail fast, *learn from it* and do your best to recover quicker than last time.
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M
(@MyLilBlueShoes) reported
@palomavitall @hbomax If you get a fix let me know. Have same issue
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Richard
(@richardm890) reported
@_i_Spanky @HBOMaxHelp Same thing happened to me gonna try tomorrow to get some help
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Alexx Mascorro (Spanky)
(@_i_Spanky) reported
@richardm890 @HBOMaxHelp I just talked to them in dms said they work on it.
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woof
(@hawaiilife755) reported
@HBOMaxHelp Why is your app so glitchy? On my Samsung smart TV it has become unwatchable “Opps an error has occurred!” Then an error code 30 characters long. It’s brutal.
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kimarley godfrey
(@kimarleyget) reported
@hbomax I would of use it to help people through this pandemic time
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Gareth brown
(@Gabstaro1) reported
@HBOMaxHelp android s10 plus ..past 2 weeks it's saying " can't play title, we're having trouble playing this video, try again later " on everything. tried deleting the app several times etc doesn't fix it.
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Chelsey Daniel
(@ChesseyMawie) reported
@hbomax Pay some for my wedding, save some for a down payment on a house, help my fiance pay off a few things (like college debt).
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