HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
Check Current Status
Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Berlin, Land Berlin | 2 |
| Queens, NY | 2 |
| Atlanta, GA | 2 |
| Mexico City, CDMX | 2 |
| Riverside, CA | 2 |
| Portland, OR | 2 |
| Philadelphia, PA | 1 |
| Groß-Umstadt, Hessen | 1 |
| Hamburg, HH | 1 |
| Pittsburgh, PA | 1 |
| Rochester, MN | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Abtsgmünd, Baden-Württemberg Region | 1 |
| Utrecht, ut | 1 |
| Firminy, Auvergne-Rhône-Alpes | 1 |
| Columbia, MD | 1 |
| Vancouver, BC | 1 |
| Genoa, OH | 1 |
| Washington, D.C., DC | 1 |
| Hickory, NC | 1 |
| Lagoa da Prata, MG | 1 |
| Bridgeport, CT | 1 |
| Perry, GA | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
| Sacramento, CA | 1 |
| Renton, WA | 1 |
| Santa Maria, CA | 1 |
| Newark, DE | 1 |
| Mount Pleasant, SC | 1 |
| Montechiarugolo, Emilia-Romagna | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
-
Dahigi80
(@dahigi80) reported
Just subscribed to hbomax and it's buggy as hell on the Roku. Constantly crashing if it opens. Super slow response on the occasions I can get it to work. UI needs work. Would like to watch hbomax since I'm paying for it. Any update coming? @HBOMaxHelp @RokuSupport
-
avery💝s data📝charts📈& finance💹✊🌹
(@averygrrl) reported
Is there a @HBOMaxHelp? Why is the streaming quality so incredibly low in my browser? Advertisements are streaming at 1080p but everything else is streaming at variable rate ~720p. I assume I'd get 4K if I put it on my TV...
-
Matthew Lane
(@MattCameronLane) reported
I keep trying to see for myself if Wonder Woman 1984 is good or not, but every time I start it it slows to a slide show. @hbomax pls fix your servers.
-
Fed Up With Republicans
(@lesscrazyplease) reported
Hey @hbomax - what’s the point of letting us download offline content before we go on vacation, if the minute we get outside the US you lock us out of the app? Is there a work-around? We just want to watch the shows we already downloaded for this purpose.....help?
-
Jake Clawson
(@jakeclawson) reported
@HBOMaxHelp TLC 55R625 is having trouble with Ww84. The video is very choppy. It plays the preview of the first scene fine and has never had this problem otherwise. Any suggestions?
-
Splittin_Headz
(@bengalblitz) reported
@hbomax the title in which I thought was previously held by the @espn app for worst app, now goes to you. Congratulations on surpassing ESPN for the worst app ever!!! Didn’t think it could be done, but you did it!!!!
-
A Nebraskan in a different state’s cornfield
(@TGrizzzzly) reported
from
Kansas City, Kansas
Anyone else having issues with @hbomax ? And no it’s not my internet.
-
Cristina Duarte
(@macysMama3) reported
@HBOMaxHelp we just purchased HBO Max and every time we start a show, after a while the shows freeze. Then kicks us out saying it cannot play the episode. It’s happens every day 😫 #help
-
Kathleen Turner Overdrive
(@KatTurnOD) reported
@WonderWomanFilm @hbomax Garbage effects, convoluted story, generic 80s tropes, terrible dialogue... this should take the heat off of GL.
-
Meter
(@meter009) reported
@hbomax Does it bother anyone that WW busts up a band of 2 bit thieves for stealing, but has no problem stealing her “invisible” jet? WTF?
-
Meter
(@meter009) reported
@malificent2000 @hbomax I’m not sure why she’s even in the movie. She adds nothing to the story. Her whole side plot is just time filler. WW serves very little purpose as well. Spends the entire movie chasing the villain that ultimately folds when the cost is more then willing to pay. Awful.
-
Al Davis
(@guynms26) reported
@RyanBurnsMN @HBOMaxHelp Same thing happening tonight to me. Audio is fine but no video only on WW84. All other shows are fine. HBO MAX needs to fix this before we all cancel our subscriptions.
-
Michel Favorite
(@micfav) reported
@hbomax What is issue that I can't watch WW84 on 4K Firestick on my Sony 3D TV.
-
Matt Howell
(@horstengela) reported
@lesscrazyplease @hbomax Netflix man. @netflix doesn’t have these problems.
-
🆚
(@ValerieSprague) reported
@HBOMaxHelp Hate to be that person, but keep getting stalled video and error messages and have to restart in the middle of shows. This happens on laptop and TV stream, but I have no issues with HBO on Prime or Netflix, just the HBOMax app.
Check Current Status