HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hamburg, HH | 2 |
| Paris, Île-de-France | 2 |
| Washington, D.C., DC | 2 |
| Berlin, Land Berlin | 2 |
| Queens, NY | 2 |
| Atlanta, GA | 2 |
| Mexico City, CDMX | 2 |
| Lafayette, IN | 1 |
| Prospect, KY | 1 |
| Carlisle, PA | 1 |
| Irving, TX | 1 |
| Painesville, OH | 1 |
| Stuart, FL | 1 |
| Rowlett, TX | 1 |
| Aurora, CO | 1 |
| Écully, Auvergne-Rhône-Alpes | 1 |
| El Pueblito, QUE | 1 |
| El Paso, TX | 1 |
| Lexington, NC | 1 |
| Philadelphia, PA | 1 |
| Groß-Umstadt, Hessen | 1 |
| Pittsburgh, PA | 1 |
| Rochester, MN | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Abtsgmünd, Baden-Württemberg Region | 1 |
| Utrecht, ut | 1 |
| Firminy, Auvergne-Rhône-Alpes | 1 |
| Columbia, MD | 1 |
| Vancouver, BC | 1 |
| Genoa, OH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Balance the courts
(@StevenMc1augh) reported
Hey @HBOMaxHelp looks like you have been told to just respond with. 1. “We would like to help, what platform are you using?” 2. “We are sending your info to the development team” You act like these are unreported issues on your app, freezing, restarts, sound, etc.
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Sheree Tribbitt
(@ShereeMRT) reported
@ShayLynn1106 @awkwardblkgrl @hbomax Chad is the best-worst, or is he the worst-best? Either way, I am a fan.
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Jeff C
(@Barre02) reported
@hbomax I tried to put it on on HBO Max. It is the only movie that does not play. It seizes HBO . Fix it already
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sunsetpark
(@sunsetpark14) reported
@hbomax I got HBO Max trial on @youtubetv and the #TheManySaintsOfNewark cannot be found. Help?
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Lorenzo
(@MobsterLorenzo) reported
@hbomax is it a big problem that I find Paulie Walnuts hot?
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Carl Harrison
(@carlHarisson) reported
@CoachGeeSHS @HBOMaxHelp Report this issue to global_recovery123 on Instagram. He's the best to fix any problem on hacked accounts. He recovered mine within 30 minutes.
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Wayne Hensley
(@wiredwayne84) reported
@hbomax Movie was garbage. No plot. Timeline errors. Shoehorned references to the show. It’s just awful.
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Liam ✄
(@EditorLiam) reported
@HBOMaxHelp Snarky comment removed… thanks for your help in getting my issue resolved. Twitter Support was so much easier and quicker than Phone or Email. 🥰
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suzanne kirk
(@evilmasterfoo) reported
@hbomax why can I still not get into The many Saints of Newark? Can’t get past a screen that says ‘access all of HBO Max“, and your help line was useless.
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Mike Whelan
(@Mikeydubbzz) reported
@newarkmovie @hbomax It was AWFUL. The actors were playing over the top caricatures, Silvio was the worst. The writers were pandering to soprano fans with stupid **** like junior falling down the stairs and yelling “ya sisters ****”. Horrible movie, huge letdown
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Katie Wiggon Hamburguesa
(@KTWigHambrguesa) reported
I stand by my statement: @YouTubeTV has the WORST UI. It’s worse than @hbomax
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Lil Dude From Across the Street
(@GetBizzyChrizzy) reported
Y’all be right on time with the ******* app problems @hbomax
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the lux is loaded pal, move politely
(@decentceej) reported
@hbomax fix your ****, please.
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RealSokol
(@RealArSokol) reported
@PhilOnEdTech @hbomax This worked as a pilot for a new TV show on HBO. It didn't work as an independent movie. Each character was interesting, but we didn't get to spend enough time with them to be compelling.
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sober seth rogan
(@OliviaKhiel) reported
Hey yo @hbomax your app has been absolutely sucking lately- constant buffering and ****** video quality even with my solid internet connection. Super annoying.
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