HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Queens, NY 3
Oklahoma City, OK 2
Hamburg, HH 2
Washington, D.C., DC 2
Berlin, Land Berlin 2
Atlanta, GA 2
Saint-Gildas-de-Rhuys, Bretagne 1
Leeds, England 1
Liverpool, England 1
Brackley, England 1
Saalfeld, Thuringia 1
Max Meadows, VA 1
New York City, NY 1
Urbana, OH 1
Denver, CO 1
Springfield, MO 1
Charlotte, NC 1
Rice, MN 1
Providence, RI 1
Seattle, WA 1
Newnan, GA 1
Waynesville, NC 1
João Pessoa, PB 1
Porto Alegre, RS 1
Corning, NY 1
Cleveland, OH 1
Los Angeles, CA 1
Eau Claire, WI 1
Lexington, KY 1
Bellmore, NY 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • Torres45A Afrodita Lágidas (@Torres45A) reported

    @hbomax hey HBO, just renewed my plan w u guys for 3 months and I can’t seem to be able to watch my show, pls help

  • jawshdarnit Jawsh💜 (@jawshdarnit) reported

    @hbomax hey there! You have an audio sync error for Rush Hour 2... Could you fix? I tried on my Galaxy S21 ULTRA and my Samsung TV and it's still not synced properly.

  • AmrEmad898 I love smesh 2099 (@AmrEmad898) reported

    @CutHamad @hbomax Hopefully they will fix their ****** app

  • Av8tarSt8 Faygo Bender (@Av8tarSt8) reported

    @HBOMaxHelp No lol my issue with hbo max is the app crashes alot, im watching somthing then the next episode it crashes, i turn it back on it crashes then its fine for a few hrs. Ive done all the help steps and nothing has fixed it

  • biohazardfan07 😊☺️😁🤓😎Andrew🇺🇲⚛🎮🕹🎞📽📹🎥🎬 (@biohazardfan07) reported

    @HBOMaxHelp Your app is a piece of garbage. It only works when it wants to. It's not optimized for Roku or any device!! FIX IT!!

  • supremenutsack christian **** smoker (@supremenutsack) reported

    hey @hbomax did u guys know that people can be born in 2021? my child is not an error message

  • HisStankness Dr. Stank Breath (@HisStankness) reported

    @HBOMaxHelp For me it’s a PS4 but generally speaking, it’s much harder now to rewind any show/movie when it has began. It’s not just an issue for me but for literally everyone HBO Max user.

  • nikotaughtyou Niko (@nikotaughtyou) reported

    Fix your ******* app @hbomax

  • BruceUSA_ Luka's Lost Teammate (@BruceUSA_) reported

    @GoBirds___ @brgridiron @hbomax You should probably get some help

  • scott_p_wilson Scott Patrick Wilson (@scott_p_wilson) reported

    Some of y’all get on here and tag ridesharing apps to complain at them. I am here to ask @hbomax to fix the audio sync on Rush Hour 2 so that I can enjoy it.

  • DookieeBrown DookieeBrown (@DookieeBrown) reported

    @hbomax literally just took my money. Logged me out. Says my password is wrong. And refuses to send a password reset. I’m livid. Fix this.

  • JoviObi ObiJovi (@JoviObi) reported

    @HBOMaxHelp @DietBlackPreMed Just fix your damn software.

  • FASTMOVER1 Trump Crime Family (@FASTMOVER1) reported

    @JackWilliamRtF @agent131_elle Netflix, Amazon and Hulu work a lot better on my TV. @hbomax is really sluggish and I have to power cycle my TV when I want to use it.

  • Missjennabanks Jenna Banks (@Missjennabanks) reported

    @hbomax I love this genre and can usually find the silver lining in everything but honestly this movie was awful. With the resources they had I don’t understand how they could’ve messed it up so badly.

  • RockChalkSpence JasonWilliamSpencer (@RockChalkSpence) reported

    @UndineShorey @hbomax Now if only the app would work!

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