HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Saint Paul, MN | 2 |
| Richmond, VA | 2 |
| Fort Worth, TX | 2 |
| Dallas, TX | 2 |
| Toledo, OH | 2 |
| Philadelphia, PA | 2 |
| Los Angeles, CA | 2 |
| Fort Myers, FL | 2 |
| St. Louis, MO | 2 |
| Zapopan, JAL | 1 |
| Woodland, CA | 1 |
| Orlando, FL | 1 |
| Seattle, WA | 1 |
| Chambersburg, PA | 1 |
| Bel Air, MD | 1 |
| Chamois, MO | 1 |
| Oak Harbor, WA | 1 |
| Bangor, ME | 1 |
| Reynosa, TAM | 1 |
| Santa Catarina, NLE | 1 |
| García, NLE | 1 |
| Brie-Comte-Robert, Île-de-France | 1 |
| Torrijos, Castilla-La Mancha | 1 |
| Bron, Auvergne-Rhône-Alpes | 1 |
| Quinns Rocks, WA | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Chelles, Île-de-France | 1 |
| Columbus, OH | 1 |
| Villeurbanne, Auvergne-Rhône-Alpes | 1 |
| Tours, Centre-Val de Loire | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Carli ♡
(@swiftsdynasty) reported
@HBOMaxHelp when i click that, it makes me sign in again. also, i am using my laptop
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Josué Harris
(@joshharris423) reported
@hbomax y'all suck as far as changing payment or anything. I have to change my password every time I sign in why Idk. I've talked to a agent and they couldn't even hele. So y'all suck and I would rather have @hulu atleast they don't give me trouble
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Grey
(@Gherghetsome) reported
@hbomax PLEASE fix the playstation app. Can't even pause it without the app completely freaking out.
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Brandon C
(@LawalMashuud) reported
@jayrivera_66 @hbomax I was able to recover my hacked account with the help of @lanpartylife. He is trusted and legit. Contact him. Am sure he will help. #lanpartylife on Instagram
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StimmyHendrixx
(@StimmyHendrixx) reported
@hbomax lmao your app doesn’t work! Y’all need to fix that
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LatashaWeaver
(@Latasha88645907) reported
@TheEllenShow @CartoonitoCN @hbomax Who will help me with advice?
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Jordan Cranch
(@jocranch) reported
from
Lander, Wyoming
What is the worst @Roku app and why is it @hbomax?
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Nikki Levy
(@NiceJewishNikki) reported
@hbomax I’m trying to watch Veneno in it’s original Spanish language but it will only play in dubbed English. Can you help me fix this?
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kidtrunks
(@itsadvm) reported
@hbomax fix ya app im trying to watch tv mayne
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kidtrunks
(@itsadvm) reported
@HBOMaxHelp im trying to watch the sopranos on a ps5 and ya app not working it was fine 2 days now it takes forever to load & its not clear
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David Watson
(@yesinmybackyard) reported
@JMD757 @hbomax Just watch the first one, it really is an amzing piece of cinema. (IMO don't watch the sequals, they're not terrible but don't begin to live up to the promise of the first one. I'm hoping this is if anything a soft reboot that undoes the sequals)
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Squirrely Dan
(@Sir_Patty_Bones) reported
@hbomax hey either charge less money or fix this app. Tired of spending $16 a month for it to crash every ten ******* minutes.
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ggfj84
(@ggfj84) reported
Well, stopping day-of-release on streaming isn't going to help theatres, @hbomax. It's going to drop your streaming services - because I'm not going to theatres, and if I can't see the movies anyway, I'll just save some money.
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Lou 🤘🏽
(@LordFlacoLouie) reported
@hbomax I literally keep turning the subtitles off and they keep getting turned on automatically even though it says they’re off. Can y’all fix this?
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brittany
(@_bbay4) reported
@HBOMaxHelp I’m having issues on my Samsung TV after I did the update… the app won’t launch but the app works on another TV. I did the troubleshooting.
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