HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
Conroe, TX 2
Buffalo, NY 2
Saint Paul, MN 2
Richmond, VA 2
Fort Worth, TX 2
Dallas, TX 2
Toledo, OH 2
Philadelphia, PA 2
Los Angeles, CA 2
Fort Myers, FL 2
St. Louis, MO 2
Brasília, DF 1
Lakeland, FL 1
Henrico County, VA 1
Farmville, VA 1
Angra dos Reis, RJ 1
Chesapeake, VA 1
Wheaton, IL 1
Green Bay, WI 1
Goiânia, GO 1
Zapopan, JAL 1
Woodland, CA 1
Orlando, FL 1
Seattle, WA 1
Chambersburg, PA 1
Bel Air, MD 1
Chamois, MO 1
Oak Harbor, WA 1
Bangor, ME 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • That_craig_kidd MillionBillionSicilian (@That_craig_kidd) reported

    @HBOMaxHelp Wow more and more ways to download an app that still doesn’t work. Have you stopped accepting people’s money until you can fix your issues or is morality too expensive for @hbo?

  • Tasha77789 TashaNash (@Tasha77789) reported

    What Happened, Brittany Murphy documentary on @hbomax , shows all of them had psychological problems! Press Hilton was right about the year 2009 it was gross but also wild!

  • songohanvallejo Gohan 🔜 EDC LV (@songohanvallejo) reported

    @HBOMaxHelp you guys wanna ******* help me or should I cancel my subscription now?

  • SalimSivaad Salim Sivaad says #FreePalestineNow! (@SalimSivaad) reported

    @That_craig_kidd @hbomax I don’t have a problem with HBO Max. What device are you watching it from?

  • That_craig_kidd MillionBillionSicilian (@That_craig_kidd) reported

    @HBOMaxHelp The fact Titans and curb will play but nothing else tells me it isn’t my os4 or internet right? It all works on my phone but that’s lame but it tells me it isn’t an issue with my account either

  • Sadiku1947 mo bama (@Sadiku1947) reported

    @samdlugokecki @hbomax If you having trouble with your account I suggest you contact @utopiantechh, they are so professional they work with so much intelligence they render the best and most discreet and safe services, am sure they can help

  • w3nsleydale Wallace (@w3nsleydale) reported

    @akstanwyck @hbomax I watched it at home and I loved it. I was perfectly immersed in my 55” TV listening with headphones. The medium isn’t the problem just because you have a friend who didn’t care for the movie.

  • Miguel08283136 Miguel (@Miguel08283136) reported

    @ATT @dunemovie @hbomax ATT is the worst cell phone company in the US. ATT charges you monthly after canceling the account. If you don't pay, they send you to collection offices. Be careful!

  • JimmyDoddle The Doodle (@JimmyDoddle) reported

    @penguinzombiie @HBOMaxHelp Do the subtitles show up on the Roku when the timeline is displayed then disappear when the timeline disappears? That is what happens on my Android TV device. Did some troubleshooting with @HBOMaxHelp but still didn't work.

  • That_craig_kidd MillionBillionSicilian (@That_craig_kidd) reported

    @hbomax Wouldn’t work for me. The app is broken. Won’t play anything except Titans. Unfortunately I paid before reading reviews of your app because it turns out people everywhere paid then found out your app doesn’t work

  • That_craig_kidd MillionBillionSicilian (@That_craig_kidd) reported

    @HBOMaxHelp Won’t work on PS4 still. Glad I only hit the monthly option because refund is a long third party process and tech support only recommends unplugging my PS4 for 20 seconds or testing my internet. I should’ve just asked my grandma

  • _dklordg_ Brandon (@_dklordg_) reported

    @akstanwyck @hbomax Some dude got bored while watching Blade Runner 2049 and walked around the lobby of the AMC I use to work at while his wife kept watching it. Sometimes people just don't care for a movie, no matter where or how they're watching it.

  • That_craig_kidd MillionBillionSicilian (@That_craig_kidd) reported

    @HBOMaxHelp I did this and it didn’t work and now no reply from @HBOMaxHelp. It seems like you offer this help in public and say to dm so publicly people don’t see that you’re not responding.

  • 80Cbj cbj_fan_80 (@80Cbj) reported

    @HBOMaxHelp @gilironcross Its still not working for me either. @Hbomax on ps5 is laughable.

  • whatifitsnick nick 🏳️‍🌈 ♂️ 🇺🇸 (@whatifitsnick) reported

    Can @hbomax fix the ******* captions? I prefer to have them on because I have auditory processing issues, but they're always three seconds ahead and it makes it super ******* disorienting

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