HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Queens, NY | 2 |
| Atlanta, GA | 2 |
| Mexico City, CDMX | 2 |
| Riverside, CA | 2 |
| San Jose, CA | 2 |
| Portland, OR | 2 |
| Groß-Umstadt, Hessen | 1 |
| Hamburg, HH | 1 |
| Pittsburgh, PA | 1 |
| Rochester, MN | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Abtsgmünd, Baden-Württemberg Region | 1 |
| Utrecht, ut | 1 |
| Firminy, Auvergne-Rhône-Alpes | 1 |
| Columbia, MD | 1 |
| Vancouver, BC | 1 |
| Genoa, OH | 1 |
| Washington, D.C., DC | 1 |
| Hickory, NC | 1 |
| Lagoa da Prata, MG | 1 |
| Bridgeport, CT | 1 |
| Perry, GA | 1 |
| Berlin, Land Berlin | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
| Sacramento, CA | 1 |
| Renton, WA | 1 |
| Santa Maria, CA | 1 |
| Newark, DE | 1 |
| Mount Pleasant, SC | 1 |
| Montechiarugolo, Emilia-Romagna | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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#savelegacies | @netflix @hbomax
(@methankiss) reported
i mean also @netflix @warnerbrostv @hbomax #SaveLegacies help!!!
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Speechless
(@phoenix_sneaks) reported
@hbomax Someone go fix Matrix....the sound not playing
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Doña Clotilde
(@tuvecinachusma) reported
@hbomax THE 2 SEASON OF GOT IS GONE FROM HBO MAX, FIX IT!!!!!!!
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#savelegacies | @netflix @hbomax
(@methankiss) reported
a grown man making kids go out an fight crimes get his own show no problem @warnerbrostv @netflix @hbomax #SaveLegacies
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kaio
(@falsier) reported
@sikaffy @craig_mcrae @hbomax The extras, trailers, and live transmissions seem to work just fine in HD/ UHD... Anyways, the app has been updated for my LG tv last week, but the android version remains the same from February on the play store. At this point, I wonder whose fault is it, Google or Hbomax 😒
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#savelegacies | @netflix @hbomax
(@methankiss) reported
help save us pleases even just giving @hbomax the rights @warnerbrostv #SaveLegacies
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Tito
(@sikaffy) reported
@falsier @craig_mcrae @hbomax did you guys manage to fix it? I've been experiencing the same for the past couple of weeks. Video just crashes/glitches after 5-6 seconds. Tried everything: uninstall, clear cache, reset AndroidTV to factory. Nothing seems 2 work. I wonder if it's smth on their server/codec side
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saoke
(@myouithworld) reported
@WestworldHBO @hbomax I’m so worried that this season looks worst than the last one
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Tito
(@sikaffy) reported
@HBOMaxHelp @craig_mcrae hey guys, I'm experiencing the same issue on an Android TV. Any solutions? already tried everything on that page.
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Ingrid
(@IAHarris182) reported
@hbomax you all have got to work on your streaming the amount of #buffering that happens on the regular is ridiculous! Their is a whole page devoted to this issue on #reddit
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Scott, for lack of a better word, is good.
(@ScottMayBStoned) reported
@HBOMaxHelp I just get a little bit annoyed seeing you guys offering up the same advice for everyone with this issue, switch to Spanish, flip it back to English. If that doesn't work, well, you know the drill. Makes me think you guys aren't actually working to fix the problem, but I digress.
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Scott, for lack of a better word, is good.
(@ScottMayBStoned) reported
@hbomax Out here telling everyone who has the same audio problem with one of their movies to change the language to Spanish then back to English to see if that fixes it. Hasn't fixed it once. Someone definitely walked under a ladder today.
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Will Simon
(@WillSparty) reported
@hbomax The newer Xbox app is buggy and doesn't work. Why would you tell me to "Don't Miss out" and Browse HBO Max when all I want to do is watch a movie. wtf
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#savelegacies | @netflix @hbomax
(@methankiss) reported
how after 4 years this is a problem @warnerbrostv @hbomax @netflix #SaveLegacies
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𝒟𝑒𝓋𝑜𝓃𝓉𝒶 𝒮𝓂𝒾𝓉𝒽 🦅
(@PhillyGodz) reported
@hbomax has got to be the WORST streaming app out there 😤
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