HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 2 |
| Washington, D.C., DC | 2 |
| Berlin, Land Berlin | 2 |
| Queens, NY | 2 |
| Atlanta, GA | 2 |
| Mexico City, CDMX | 2 |
| Riverside, CA | 2 |
| Rowlett, TX | 1 |
| Aurora, CO | 1 |
| Écully, Auvergne-Rhône-Alpes | 1 |
| El Pueblito, QUE | 1 |
| El Paso, TX | 1 |
| Lexington, NC | 1 |
| Philadelphia, PA | 1 |
| Groß-Umstadt, Hessen | 1 |
| Hamburg, HH | 1 |
| Pittsburgh, PA | 1 |
| Rochester, MN | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Abtsgmünd, Baden-Württemberg Region | 1 |
| Utrecht, ut | 1 |
| Firminy, Auvergne-Rhône-Alpes | 1 |
| Columbia, MD | 1 |
| Vancouver, BC | 1 |
| Genoa, OH | 1 |
| Hickory, NC | 1 |
| Lagoa da Prata, MG | 1 |
| Bridgeport, CT | 1 |
| Perry, GA | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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John Thomas JR
(@JohnThomasJR20) reported
@HBOMaxHelp Hi Still Not Working
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Turning Gears
(@TurningGearsX) reported
@tamagotchi @hbomax "OMG ITS THWEEDEE SO ITS BAD" Yes excuse me could you please kindly shut ******** up? Stop acting like just because its 3D its automatically awful. Believe it or not we actually put in a lot of work into what we do as 3D artists.
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seeyanara || BLM
(@liluwubxtch) reported
@hbomax i dont have an issue with the cgi really, it was kinda cute. story didnt really feel encapturing though. sorry goro miyazaki :(
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John Thomas JR
(@JohnThomasJR20) reported
@HBOMaxHelp Left DM Fix FIX Your getting me Mad
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Darth Grogu
(@JayTeeDee) reported
So I’m scrolling thru @hbomax looking for a cheesy horror movie and I see that @Mariska was in ’Ghoulies’! Don’t y’all ever tell me paying your dues and hard work doesn’t get you far in life!
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੭•̀ω•́)੭̸*✩⁺˚
(@TheMysticMungus) reported
@theanimeviber @tapirspit @hbomax It really wasn’t that bad. It wasn’t the greatest ghibli movie, but it wasn’t a terrible movie
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SillyTacosGetinMyBelly
(@GetinTacos) reported
@hbomax you need to fix your app. People watch things more than once. Have you hear of restart or play from the beginning? Great, common sense features that nearly every platform has
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Devin Ganger - BLACK LIVES MATTER
(@devinganger) reported
Hey @hbomax Babylon5 S1E21 “Babylon Squared” has audio sync problems that are preventing watching the last few minutes of the episode. How do we get support for this/get it fixed?
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Erika Kleinman she/her
(@eekleinmans) reported
One of my fave moments in Good Trouble, John Lewis documentary on @hbomax is when John Lewis’ son responds to a question about what it’s like to walk through the airport with his dad. “Tedious,” he says, over a montage of his dad getting stopped (and hugged) by 100 people
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John Thomas JR
(@JohnThomasJR20) reported
@HBOMaxHelp Still Not working Can Not Clear Edge Brower FIx FIX Please For got password You have no part for gotpassword to change.
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mandaLorien
(@OmicronPodPlant) reported
Hey @hbomax, pleeeeeease fix the audio on S4E1 of #Babylon5! I’m suffering from serious bingeus interruptus over here!
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John Thomas JR
(@JohnThomasJR20) reported
@HBOMaxHelp Did you Fix"!!!!
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Snyder fight scene appreciator💪🏾
(@Motherssmilkk) reported
@FilmGob @hbomax Quality
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Esther Wagner Buller
(@marksgirl87) reported
@hbomax absolutely sucks!!! You all need to fix your app! It has been awful and glitchy since the beginning. If the content wasn’t so good you would have lost my business ages ago but since it just randomly stopped playing my show maybe I should cancel.
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Billy Ash
(@BillyAshJR) reported
@optimum @hbomax If you value your internet especially if you work from home .. learn from my mistakes don't get @optimum . I pay monthly for service protection and they are yet to provide me any service