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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brie, Nouvelle-Aquitaine 1
Krefeld, NRW 1
East Moriches, NY 1
Baltimore, MD 1
Greenwood, IN 1
Odenton, MD 1
London, England 1
Hilton, NY 1
Jordan, MN 1
Boston, MA 1
Omaha, NE 1
Birmingham, England 1
Schongau, Bavaria 1
Hollywood, FL 1
Bellevue, NE 1
Alpena, MI 1
Palm City, FL 1
Saint-Gildas-de-Rhuys, Brittany 1
Leeds, England 1
Liverpool, England 1
Brackley, England 1
Saalfeld, Thuringia 1
Max Meadows, VA 1
New York City, NY 1
Urbana, OH 1
Oklahoma City, OK 2
Denver, CO 1
Queens, NY 1
Springfield, MO 1
Charlotte, NC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • PsychoDad7820
    ?? (@PsychoDad7820) reported

    @hbomax It’s a guy never a girl . Has mental problems and you push this trash

  • CatDadCards
    Spencer (@CatDadCards) reported

    @USMNT @hbomax You know how Hard Knocks picks awful teams that implode like the JY jets?

  • aemonds_scar
    aemond’s scar🖤 (@aemonds_scar) reported

    @hbomax @HBOMax_Nordic nobody wants to work these days

  • BloodyP9075
    Leah/Blood (@BloodyP9075) reported

    Are all live sport streams on @hbomax terrible? I was excited to watch this @penguins game there being out of market, but the stream is so bad I couldn’t.

  • MushroomChris
    Chris Irving (@MushroomChris) reported

    @EE @tntsports @hbomax I currently have my TNT sports subscription through EE but when I use my discovery + login on the HBOMax app it says I do not have any subscriptions. How do I get this resolved?

  • VenusHeadTrap
    Drew Griffin (@VenusHeadTrap) reported

    @CutSchumacher @hbomax I like your optimism. But as I recall a lot of work was done on A3 assembly. There’s even some muffled dialogue. The BF work print I saw was great and feels like a finished film, but it has that disruptive time code over the picture and borrowed music from popular movies

  • Azwilko1997
    Aaron (@Azwilko1997) reported

    @mangAman_vp @hbomax changing aspect ratio is intentional by the director. as fo bad quality thats just streaming in general compared to a disc

  • Markfel49566643
    blah blah blah ok nice 👍 (@Markfel49566643) reported

    @sky @hbomax sky login process please

  • The_StevenHo
    Sdot 😵‍💫 (@The_StevenHo) reported

    @hbomaxhelp @AEWonTV @StreamOnMax There was no make good and watching the show live was impossible. Almost as impossible as getting to talk to a real human instead of the chat bot on your help page.

  • 74Synchronicity
    Synchronicity (@74Synchronicity) reported

    Dear @hbomax and @NOWTV - why can't I download The Pitt onto my iPad to watch on a flight tomorrow? Is it a glitch with the new platform on Now TV, is it a problem with this series or is this simply unavailable for download for Now TV Subscribers?

  • Vafudhr
    parsifal&emmenthal (@Vafudhr) reported

    @TiloSnr @hbomax That's not how Green Lantern Rings work.

  • AlexSch23460780
    Alex Schumacher (@AlexSch23460780) reported

    @Variety @HBO @hbomax Why do you work with her?! She’s a bigot

  • GardenCenobite
    Matt (@GardenCenobite) reported

    I really hope that if they're going to be buying @hbomax which is an app that actually works on smart tvs, that @paramountplus will revamp their app, which is the worst app on the planet. Literally only app we have issues with constantly for no reason.

  • peaksaturation
    aurelia ☆ // 🎞️ (@peaksaturation) reported

    @addievervale @hbomax maybe a stupid question but are you logged in? it still says sign in/sign up in the corner. some websites are weird and after you sign up it doesn't automatically bring you into your account, you have to sign in separately. it makes no sense 😭 i can see all the eps on my acct!

  • katiehe201587
    katie Henderson (@katiehe201587) reported

    @hbomaxhelp Been in an email loop with support doing the same troubleshooting steps repeatedly. Issue: Friends degrades in picture quality after ~15-20 min, every time, only that show. App updated, reinstalled, TV restarted — multiple times. Need actual escalation.

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