HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Berlin, Land Berlin | 2 |
| Queens, NY | 2 |
| Atlanta, GA | 2 |
| Mexico City, CDMX | 2 |
| Riverside, CA | 2 |
| El Paso, TX | 1 |
| Lexington, NC | 1 |
| Philadelphia, PA | 1 |
| Groß-Umstadt, Hessen | 1 |
| Hamburg, HH | 1 |
| Pittsburgh, PA | 1 |
| Rochester, MN | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Abtsgmünd, Baden-Württemberg Region | 1 |
| Utrecht, ut | 1 |
| Firminy, Auvergne-Rhône-Alpes | 1 |
| Columbia, MD | 1 |
| Vancouver, BC | 1 |
| Genoa, OH | 1 |
| Washington, D.C., DC | 1 |
| Hickory, NC | 1 |
| Lagoa da Prata, MG | 1 |
| Bridgeport, CT | 1 |
| Perry, GA | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
| Sacramento, CA | 1 |
| Renton, WA | 1 |
| Santa Maria, CA | 1 |
| Newark, DE | 1 |
| Mount Pleasant, SC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Winters
(@cwinters77) reported
@HBOMaxHelp We’re having trouble with Friends starting on season 3. It locks the kids out saying unknown rating.
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Patrick Martinez
(@jphero54) reported
Anybody else having trouble with #ZackSnydersJusticeLeague not loading or playing on @hbomax ???
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Tafkak
(@tafkak) reported
@HBOMaxHelp do you help people with problems with their @hbomax subscriptions?
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Shelley Lapcevic
(@ShelleyLaps) reported
We can all collectively agree that @hbomax is the worst app ever designed, right? Terrible ux, buggy, and... purple.
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Gary (from @PangolinFL)
(@garypounds) reported
Why is no country for old men the only movie not working on @hbomax?
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PAC ERA‼️APRIL30th🎂
(@1LilEggNRice) reported
@hbomax my app keeps saying error it’s been doing this for a week now
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Bubba Rivas
(@bubba_rivas) reported
from
San Antonio, Texas
@hbomax When will white line on right side of screen be fixed on smart Samsung tvs while using your app only have this problem while using HBO.
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RestoreTheSnyderVerse
(@ZSJL_) reported
@GeoRodrigo1 The rest of their slate won’t crash down imo. It’ll happen and hopefully the Snyderverse can happen alongside it on @hbomax . Shazam 2, aqua man 2, Wonder Woman 3, the flash, and black Adam are all very likely to happen imo.
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Masumi
(@I_Kawaiichan) reported
@DCComics @hbomax Titans cast are so great, the story is the problem so I hope you try to fix it
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Joel
(@Joel_Murga) reported
Fix your app please @hbomax
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Farhan Nearhan ❼
(@farhanible) reported
Looks like @iamjohnoliver is down for a lot of people using the awful @hbomax app on Apple TV
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Sandy RegiΩn #TPD
(@SandyRegion) reported
@pingpongflix @hbomax I cancelled because it's the only real bargaining chip we have. But really, to work, everyone in the movement needs to cancel simultaneously.
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Justin
(@JustinGonzlezC1) reported
The toxic environment over the DC property is almost reminiscent of Lucasfilm with their Star Wars IP & WWE too. @jasonkilar @hbomax , do something & fire the remaining executives that sabotaged Zack’s work & #RestoreTheSnyderVerse
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Sameer Agarwal
(@sandwichmaker) reported
I subscribe to @HBO via amazon prime video. It also gives me access to @hbomax . So I try to log into the max app using my hbo subscription provider login. In that list where would you expect to find your provider? Under "Amazon Prime foo" or.. "Prime Video Channels"?
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Josh Robert Thompson
(@joshrthompson) reported
PS. For anyone who cares about these things, @hbomax has a serious muddled/low dialogue issue. Touting the latest releases is great, but if they don’t look or sound as intended then what’s the point? Some of us (like the directors) still appreciate this stuff. So did ArcLight.
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