HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zapopan, JAL | 2 |
| Philadelphia, PA | 2 |
| Buffalo, NY | 2 |
| Richmond, VA | 2 |
| Dallas, TX | 2 |
| Makati City, National Capital Region | 1 |
| Adelaide, SA | 1 |
| Santa Clara, CA | 1 |
| Mission Viejo, CA | 1 |
| Clio, MI | 1 |
| Rolling Meadows, IL | 1 |
| Manises, Comunitat Valenciana | 1 |
| San Antonio, TX | 1 |
| Riverside, CA | 1 |
| Port Saint Lucie, FL | 1 |
| Los Angeles, CA | 1 |
| Chicago, IL | 1 |
| Houston, TX | 1 |
| Cornersville, TN | 1 |
| São Francisco do Sul, SC | 1 |
| Holden, ME | 1 |
| Aurora, IL | 1 |
| Portland, OR | 1 |
| Chihuahua, CHH | 1 |
| Monroe, NY | 1 |
| San Jose, CA | 1 |
| London, England | 1 |
| Lakewood, NJ | 1 |
| Brewer, ME | 1 |
| Suzano, SP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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who cares
(@beans4028) reported
@HBOMaxHelp I have Max right now in the US. I know you guys are launching in Latin America later this month. I was wondering if I go to Mexico in July, will I still have access to HBO Max? (Does it work like Netlfix where it switches you to that country's catalog?)
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A Forgotten Dorito
(@ForgottenDorito) reported
@daenney @HBOMaxHelp You should never be allowed to work in the technology field for the rest of your life.
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Loak3d
(@loak3d) reported
@HBOMaxHelp 4k HDR streaming still broken on firestick 4k
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A Forgotten Dorito
(@ForgottenDorito) reported
@bsautner @HBOMaxHelp "Dear intern here's something I attributed to a data production issue when in reality it could be a variety of things including problems on my end. It's okay to be a stupid failure like me!" Disgusting.
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SC Rap L
(@Scrappled) reported
@HBOMaxHelp Dear intern, One time it was the season finale of our incredibly popular show, and when the time came for it air I forgot how to work and no one could watch it. Signed @hbomax
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Squee
(@battybutton) reported
@HBOMaxHelp Dear Intern. When the boss's secretary with whom I was chummy sent an office-wide email asking us to shut off all unnecessary power devices because of a power issue, I replied TO ALL asking if vibrators are considered unnecessary. I was 36.
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nai💫
(@kneelaa) reported
@hbomax can y’all please fix your website, i can’t even make it a whole episode of friends before it crashes
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Rene Reynoso
(@xalosrene) reported
@HBOMaxHelp Fix your freaking speed
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libertarian_marine
(@libertarianmar5) reported
@HBOMaxHelp Dear intern, I once took down 1/2 of a corporate network working on an issue for a colleague. In the end the top engineers comments were 'if you don't make any mistakes in this department then your not trying hard enough.
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Loberd
(@Loberd3) reported
@KristiCornettTN @Caissie @HBOMaxHelp I’ve had my son sneak in shirtless into my office and pop up behind me while I was presenting to collaborators. And at the beginning of COVID I was getting used to new sleep/work schedule. Totally did not do a pantsless presentation to whole company 1/
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Meghann Robinson
(@meghannirl) reported
@HBOMaxHelp This thread is making me feel better about the time I merely overslept for a work appointment that’s been weighing on me for years
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Ellis 🐈🏳️🌈🐍
(@luchalibrarian) reported
Eight tries, and eight app crashes, trying to watch a single episode of a show. Fix your app @hbomax!
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Scott Smith🌈
(@scottinclearh2o) reported
@HBOMaxHelp Why do I constantly have to reinstall HBOMax? I've had to reinstall it in the middle of a movie or just hitting "home" button to find something else to watch to keep the app working. I don't have that problem with Netflix, Prime or Hulu.
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Sean
(@BigCatMuggsy21) reported
@mariaNeverIs @hbomax Terrible smh like why do I gotta restart the **** after every episode or randomly in the middle of a movie
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Loak3d
(@loak3d) reported
@HBOMaxHelp Interns must design the app because advertised features don't even work, if the app even works half the time.
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