HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 2
Philadelphia, PA 2
Buffalo, NY 2
Richmond, VA 2
Dallas, TX 2
Manises, Comunitat Valenciana 1
San Antonio, TX 1
Riverside, CA 1
Port Saint Lucie, FL 1
Chicago, IL 1
Houston, TX 1
Cornersville, TN 1
São Francisco do Sul, SC 1
Holden, ME 1
Aurora, IL 1
Portland, OR 1
Chihuahua, CHH 1
Monroe, NY 1
San Jose, CA 1
London, England 1
Lakewood, NJ 1
Brewer, ME 1
Suzano, SP 1
Brasília, DF 1
Paris, Île-de-France 1
Lakeland, FL 1
Henrico County, VA 1
Farmville, VA 1
Angra dos Reis, RJ 1
Chesapeake, VA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • MsBettyBafufu LePetiteLaRoux (@MsBettyBafufu) reported

    I'm about to flip bc I paid to have this **** and it's not working @HBOMaxHelp

  • AttiePDX EndTheFilibusterOrBust. (@AttiePDX) reported

    @hbomax terrible. Makes me so sad what has happened with Ghibli movies.

  • 561Bobert Bobert (@561Bobert) reported

    @hbomax Hi. I get error code 420 when trying to stream a movie. Who can I call for help

  • JSchrank8 Jake Schrank (@JSchrank8) reported

    @MexicanStoleJob @HBOMaxHelp Any fix?! My Samsung TV is doing the same

  • DeviantSemicolN Semicolon (@DeviantSemicolN) reported

    @hbomax fix your servers please

  • icculus42073 col. forbin 👻👽👹🤖🤘 (@icculus42073) reported

    @HBOMaxHelp When i try to watch Godzilla vs. kong or snyder cut, it loads the credits then dots come across the screen. the movie wont play. can you please help?

  • MsBettyBafufu LePetiteLaRoux (@MsBettyBafufu) reported

    @Mrbiggles07 @HBOMaxHelp I've been having the issue since I signed up 😒

  • lazerwolf852 LazerWolf (@lazerwolf852) reported

    @HBOMaxHelp are servers down? It’s only 4 pm!

  • spellcster henry (@spellcster) reported

    @SECarecriminals @ducati1299sss @hbomax When we talk about a marginalized group of people, it’s important that they have rights that protect and give them a good quality of life. Its not enough to have the same rights as a privilege cis person because they’re not treated as one+

  • subhayu_kd #restorethesnyderverse (@subhayu_kd) reported

    @JavidDohnson @mustafamekano @hbomax Their life their problem.... He shouldn't have taken a single hit in the first place...... Physical Abuse shouldn't be entertained even for once.... Try it once and we should be done with it.....

  • KingAchuris King Achuris (@KingAchuris) reported

    @TheDarkApex9 @GodzillaVsKong @hbomax It would take me forever to go through all the problems I have with this movie, but real quick-

  • MikeIngelido Mike Ingelido (@MikeIngelido) reported

    @SNICKERS @hbomax King James needs a Snickers to help that ankle recover!

  • justinemcantu Paddington’s best friend (@justinemcantu) reported

    @hbomax What’s up with the sound not working on airplay for new movies? It’s literally happened with this and Justice League but the sounds works on everything else!!!

  • Rmir72 Richard Miranda (@Rmir72) reported

    @GodzillaVsKong @hbomax I have serious problems with the movie. The disrespect shown Kong was really unsettling. He seemed like the weakest titan in the monsterverse. Htf is he an Alpha? B/c he thinks he is?

  • NYDoc914 Adrian Nugent M.D. (@NYDoc914) reported

    Somebody from @ATT needs to call me back. I have been paying for @hbomax as part of my unlimited elite plan and it’s not working. I need a resolution ASAP!!!

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