HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
Check Current Status
Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 2 |
| Washington, D.C., DC | 2 |
| Berlin, Land Berlin | 2 |
| Queens, NY | 2 |
| Atlanta, GA | 2 |
| Mexico City, CDMX | 2 |
| Painesville, OH | 1 |
| Stuart, FL | 1 |
| Rowlett, TX | 1 |
| Aurora, CO | 1 |
| Écully, Auvergne-Rhône-Alpes | 1 |
| El Pueblito, QUE | 1 |
| El Paso, TX | 1 |
| Lexington, NC | 1 |
| Philadelphia, PA | 1 |
| Groß-Umstadt, Hessen | 1 |
| Hamburg, HH | 1 |
| Pittsburgh, PA | 1 |
| Rochester, MN | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Abtsgmünd, Baden-Württemberg Region | 1 |
| Utrecht, ut | 1 |
| Firminy, Auvergne-Rhône-Alpes | 1 |
| Columbia, MD | 1 |
| Vancouver, BC | 1 |
| Genoa, OH | 1 |
| Hickory, NC | 1 |
| Lagoa da Prata, MG | 1 |
| Bridgeport, CT | 1 |
| Perry, GA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
-
Whyt_Leh😈🌹
(@Whyt_Folarin) reported
The show is already different from the comics... I want to see where they go with the storyline... come through @hbomax help us out #YTheLastMan
-
Vini Cabral
(@Ovinicabral) reported
@HBOMaxHelp since launch I never been able to watch a single show using the android app. I get stuck on loading. Please fix this garbage.
-
Latesha Dejean
(@bookishgrlmagic) reported
@HBOMaxHelp Hopefully there won’t be issues tomorrow with We’re Here or next weeks episodes. Have a good day
-
Patrick Duany
(@PatrickDuany) reported
@Hbomax help Season 2 of Babylon 5 audio is way out of sync. As in charecters lips stop moving then a further delay and you then hear the audio. Viewing on an IPad in the Northeast US. Other programs exhibit no problems.
-
Mrs. Majesty
(@iiTsunade) reported
@remyinaj @hbomax you're sick in the head, go seek help immedietly. SICK BTCH.
-
apenlady
(@apenlady) reported
@hbomax Who cares what content you add when your app is glitchy AF. It buffers so much, if it loads content at all like it’s 2000. You need a massive update or more servers to handle the user load. Do better! I pay for a service, it should work, effectively. Check your reviews online.
-
Marginwalker2k2
(@marginwalker2k2) reported
I'd like to thank @hbomax for emailing me and sending me phone updates about upcoming shows. Now maybe FIX YOUR FRICKIN' SERVICE so I can actually watch something more than half the time.
-
Annie High (She/hers)
(@Annie_IAMOK) reported
@HBOMaxHelp I was on a Samsung smart TV. Dune wouldn't play more than 20-30 seconds at a time without stalling. This seemed to be an HBO Max issue as all of our other streaming services worked fine.
-
Zach Kimble
(@ZaKimble9) reported
@hbomax doesn’t work. Stream their shows another way,
-
G SAVE MOTHERLAND FORT SALEM
(@coisadeswitches) reported
@hbomax I want to play #SaveMotherlandFortSalem. Help me with this please! #MotherlandFortSalem.
-
Sheezy
(@svveetnesss) reported
I’ve been wanting to watch the original Purge movie for months now and it’s finally on @hbomax. Figures I go to play it and I get the “Can’t Play Title” error message 😒🙄
-
Derrick
(@dricketts71) reported
@HBOMaxHelp Too late now. What I wanted to watch is gone now. I don’t want to spend time trouble shooting your app. Just make easy to use. I’m canceling your service.
-
A
(@ItsAmandaBtch) reported
@hbomax hasnt responded in days to my issues so looks like I’m cancelling 🤬🤬🤬
-
KateAshlynnMcGowan
(@KScott622) reported
@JustineMulliga We got it free on @hbomax and thankfully we didn't pay for it. It was terrible, bloody terrible. Agreed.
-
😷🥷🏽💉💉💉😷
(@Scorp1179) reported
@YouTubeTV I should not have to sign in and out of @hbomax once a month when I’m subscribed to them through you. There’s a disconnect between the two apps
Check Current Status