HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 4
Phoenix, AZ 2
Anchorage, AK 2
Madrid, Comunidad de Madrid 2
West Grove, PA 1
Harrisburg, PA 1
Kingston, NY 1
Brooksville, FL 1
Corpus Christi, TX 1
Seattle, WA 1
Boston, MA 1
Bogotá, Distrito Capital de Bogotá 1
Madison, SD 1
Philadelphia, PA 1
Los Angeles, CA 1
Hyattsville, MD 1
Van Buren, AR 1
Macomb, IL 1
Raleigh, NC 1
Pea Ridge, AR 1
Hoover, AL 1
Wingate, NC 1
Santa Marta, Departamento del Magdalena 1
Gilroy, CA 1
Aberdeen, WA 1
Conneaut, OH 1
Summerville, SC 1
Chattanooga, TN 1
Grant Park, IL 1
Istanbul, İstanbul 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • nikki_atherbest nikki💞✌ (@nikki_atherbest) reported

    I don't understand, if it's the merger or something else business stuff why stay silent? If they're gonna cancel why not just do it and get it over with? @hbomax give us something to work with #RenewOurFlagMeansDeath #OurFlagMeansDeath

  • NoWheelies 2WheelsNoWheelies (@NoWheelies) reported

    @HBOMaxHelp Constant unable to play errors, or the little dots spinning around endlessly, occasionally stops in the middle of a show or movie, I thought it could be a bad interwebs connection, but other apps stream just fine. Anywho, now ya know.

  • mightiestpen Michael (@mightiestpen) reported

    @HBOMaxHelp Have you been getting reports of videos not playing on the Apple TV HBO Max app? It started last night. When I tried using it tonight, the same thing happened. I even deleted the app and re-installed. Still the same issue.

  • Outlaw_Daddy OutlawDaddy (@Outlaw_Daddy) reported

    Anyone else have issues with @hbomax? It took me almost 4 hours to watch The Batman. I’m ready to send them an invoice for my time…

  • Andrewtheking16 Andrewtheking (@Andrewtheking16) reported

    @HBO @hbomax Is this good or just shows what we already know that the city of Baltimore would take decades to fix

  • misaki_avi Misaki (@misaki_avi) reported

    @hbomax please fix your platform on @PlayStation it CONSISTENTLY gives me audio and no visual. Slows down my PlayStation SIGNIFICANTLY, and blue screens. More often than it should.

  • NoWheelies 2WheelsNoWheelies (@NoWheelies) reported

    Goddam @hbomax. You are by far the worst streaming service. Not content, but actual streaming. Fix yo ****.

  • RayBands_BA OGRay🌪🤫 (@RayBands_BA) reported

    @HBOMaxHelp @LeeAndasola That still ain’t work been tryin watch this movie for 3 days & it go out every time

  • FrancesThaMute Lo-Fi 19❌❌ (@FrancesThaMute) reported

    I want The Last King of Staten Island back on @hbomax. @JuddApatow fix it please! 😭

  • Laura_sanchezo Laura🌈 (@Laura_sanchezo) reported

    @mightiestpen @HBOMaxHelp I have the same problem

  • blaster5995 Nathen Petersdorf 🎮 (@blaster5995) reported

    so has anyone had @hbomax glitch on what movie should be playing? cuz i pushed play on batman forever and spirited away was what played..is this a bug of previous movie playing or is somethin broken with the bats?

  • TPainRad Taylor (@TPainRad) reported

    @HBOMaxHelp Hello, back on the ground now. I restarted my device, put airplane mode on before launching HBO Max. This did not solve the issue. Airplane mode on or off, the app crashes.

  • CheifLimore Charles (@CheifLimore) reported

    Why is the @hbomax app the worst of all streaming apps? So crappy and inconsistent.

  • umakestedehappy Elsa 🏴‍☠️| lucius is alive idc (@umakestedehappy) reported

    @solidly_fluid I just wish he would tell us what we can do to help convince @hbomax if needed

  • ClassyMassi Rob Massi (@ClassyMassi) reported

    @hbomax is perhaps the worst streaming service ever. Never works.

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