HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
Washington, D.C., DC 2
Berlin, Land Berlin 2
Queens, NY 2
Atlanta, GA 2
Mexico City, CDMX 2
Irving, TX 1
Painesville, OH 1
Stuart, FL 1
Rowlett, TX 1
Aurora, CO 1
Écully, Auvergne-Rhône-Alpes 1
El Pueblito, QUE 1
El Paso, TX 1
Lexington, NC 1
Philadelphia, PA 1
Groß-Umstadt, Hessen 1
Hamburg, HH 1
Pittsburgh, PA 1
Rochester, MN 1
Guayaquil, Provincia del Guayas 1
Abtsgmünd, Baden-Württemberg Region 1
Utrecht, ut 1
Firminy, Auvergne-Rhône-Alpes 1
Columbia, MD 1
Vancouver, BC 1
Genoa, OH 1
Hickory, NC 1
Lagoa da Prata, MG 1
Bridgeport, CT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • SHeroes_Movies Superheroes_Movies ᗢ🌿 (@SHeroes_Movies) reported

    @HBOMaxHelp Sony Android TV. I also have the same problem on the PlayStation consoles.

  • ObiKanTV ObiKanTV (@ObiKanTV) reported

    Hey @hbomax fix your website. Y'all go open devtools on your site, never seen so many errors in my damn life. Can't even use your service atm because whatever code you use to display the play button is whack af. I have to go into devtools myself to find the damned thing.

  • Jradmilehigh Jared in Colorado (@Jradmilehigh) reported

    @HBOMaxHelp @WitchyWife1964 Im having same issue

  • cwb_arthur Arthur (@cwb_arthur) reported

    @hbomax any staff can help me?

  • MatressMatrix Matrix🎗 (@MatressMatrix) reported

    @Goldenforce772 @DCComics @hbomax Arrowverse is a.....work in progress, i mean my first dc thing I watched was The Flash so I'm very biased.....Arrowverse is weird, i mean superman and lois and arrow are really good and i admit they don't utilise the superhero universe well but at least it's better than the DCEU

  • SHeroes_Movies Superheroes_Movies ᗢ🌿 (@SHeroes_Movies) reported

    @HBOMaxHelp Whenever I play a movie or show on the HBO Max, that says it plays 5.1 Dolby Digital audio. It always plays on Stereo audio. I check everything to see if I could get it to work and nothing works. It seems to be the app.

  • bonnymross Bonny Ross is thinking about pirates (@bonnymross) reported

    I have two weeks off work after today that I'm going to spend being even more insufferable about #OurFlagMeansDeath so there had better be a renewal announcement pretty please @hbomax

  • ya_busted_ Sconesy Cider (@ya_busted_) reported

    @hbomax you must be completely drunk off your *** if you do not renew Raised by Wolves for another 3 seasons. Easily your best Sci Fi work in decades.

  • michellethefan Michelle, AA Ball Era (@michellethefan) reported

    @McclintockWall @hbomax @david_jenkins__ I don't know anything about how contracts like this work, but it seems like they could throw us a bone about it and THEN work out the details. (I'm used to baseball contract negotiations where I can count on leaks and contingent deals and this black box is unbearable.)

  • LevaniExiled Levi_Exiled (@LevaniExiled) reported

    @hbomax Worst Batman adaptation. I am not saying this as a Snyder verse fan, no. I was waiting for this movie and I was hyped... Too overrated.

  • jamila94863411 jamila (@jamila94863411) reported

    @hbomax is always on some bs when it comes to subscribing and unsubscribing. I always have to get technical assistance for simple issues. Never had that issue with any other provider. Smh.

  • Syrik_Zero Marcus Herrick (@Syrik_Zero) reported

    @AlvinHart19 @RodriguezFruit @hbomax I always went to comedy to help me feel better. So I don’t know. Did see a trailer for The Night House today and I feel like I got to see it now.

  • CampanellaFoto Michael Campanella (@CampanellaFoto) reported

    @hbomax Your AppleTV app crashes on launch since the latest update. Please fix it!

  • A_David_Titus Twitchy_The_Bard (@A_David_Titus) reported

    @hbomax I am still having problems with your dashboard on two roku tvs. Either it won’t load or there is a delay. Sometimes I can’t even navigate the titles because it won’t let me leave the damn sidebar. Really love the shows you have. When I can watch them.

  • ObiKanTV ObiKanTV (@ObiKanTV) reported

    @HBOMaxHelp I don't need help, thanks anyway. But anyone not knowing their way around code might. It's not connection, device or client. I was just angry and did a tweet. Me and a bunch of people I know have had issues with the desktop site. That's all.

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