HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zapopan, JAL | 2 |
| Philadelphia, PA | 2 |
| Buffalo, NY | 2 |
| Richmond, VA | 2 |
| Dallas, TX | 2 |
| New York City, NY | 1 |
| Walnut Creek, CA | 1 |
| Makati City, National Capital Region | 1 |
| Adelaide, SA | 1 |
| Santa Clara, CA | 1 |
| Mission Viejo, CA | 1 |
| Clio, MI | 1 |
| Rolling Meadows, IL | 1 |
| Manises, Comunitat Valenciana | 1 |
| San Antonio, TX | 1 |
| Riverside, CA | 1 |
| Port Saint Lucie, FL | 1 |
| Los Angeles, CA | 1 |
| Chicago, IL | 1 |
| Houston, TX | 1 |
| Cornersville, TN | 1 |
| São Francisco do Sul, SC | 1 |
| Holden, ME | 1 |
| Aurora, IL | 1 |
| Portland, OR | 1 |
| Chihuahua, CHH | 1 |
| Monroe, NY | 1 |
| San Jose, CA | 1 |
| London, England | 1 |
| Lakewood, NJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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tasha smith
(@Snugglebunny21) reported
@HBOMaxHelp When will Dish users be able to sign in to the app? Dish does not come up in the sign in with a provider option.
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AnnieIrish
(@AnnieIrish68) reported
@hbomax You lot are disgusting , these are REAL kids that you lot are *************** out off , So these low life actors are THAT desperate for work they resort to bulling a kids ? Orlando Bloom and Sophie Turner you are pure sc@@bags . I can just picture your bad parenting , tramps
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Teonykkia Starr
(@TeonykkiaStarr) reported
@HBOMaxHelp I tried these already, it didn't work
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Odysseus
(@UndeRadar) reported
@Lisa02705051 @hbomax @HBOMaxHelp So after restarting the app for a 5th time and toggling languages, it appears to be working. I will now watch The Immortal (L’Immortale) before it reverts back to awful.
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𝕮𝖙𝖍𝖚𝖑𝖚201
(@Cthulu201) reported
I'm on @verizonfios and have no issues streaming other services, but @hbomax is horrible. I'm not paying for something that doesn't work.
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Kaylee
(@Kaylee30368610) reported
@hbomax Looks absolutely terrible - using a famous child without permission to ridicule them and creating content that's about as funny as Herpes.
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Drina
(@RoyalDrina) reported
@MelvinJBragg @prince_scarf @hbomax Do you have children? Because the main issue is this: does someone have the right to take your child’s name and likeness, misrepresent it, abuse it, or otherwise misuse it for profit, without your permission? Would you like someone doing that to you? I wouldn’t.
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jessie
(@amadagurl) reported
@hbomax Make the fictional characters and problem solved
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King Fluff 🐻
(@TechTeddy) reported
Ok @Roku y'all really need to fix this issue with @hbomax. This app crashing is annoying!
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Susan Gilbey
(@CorvetteGirl58) reported
@LianaCambridge @hbomax It’s terrible to bully children I hope it’s taken off the air
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🇺🇸 🏜 🧭 🆂🅸🆁🅸🆄🆂🅾🅶🅳 ✨ 📡 🛰 🌊
(@SiriusOGD) reported
Boom. And just like that I unsubscribed to @HBOmax Guess I won't be able to finish watching the Sopranos. How can I enjoy it if every time I blink it has internal errors. Don't nobody try to give me solutions. I've tried it all. I have no problems elsewhere. Good bye @HBOmax
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Ian Donovan Hyland
(@TheHotterHyland) reported
@hbomax @HBOMaxHelp can you PLEASE Fix your damn browser player? literally cannot pause on chrome without your whole website having to reload. Like. C'mon y'all.
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Ziad AlObaid
(@ziad81) reported
@hbomax Does your app work in the middle East?
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GinjaBrad
(@GinjaBrad) reported
@xboxinsider Please reach out to @hbomax @HBOMaxHelp and work on a solution to there app not using HDR. I would appreciate not watching dune In standard definition later this year.
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Kal 🇬🇧
(@Dough_boy91) reported
@DaveePena I can’t help but think this news keeps the door open for @ZackSnyder to return to finish his JL saga on @hbomax I know it’s a long shot but keeping the actors zack chose for these movies means it kinda loosely ties into “his” universe. Fingers crossed #RestoreTheSnyderVerse
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