HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Queens, NY | 3 |
| Oklahoma City, OK | 2 |
| Hamburg, HH | 2 |
| Washington, D.C., DC | 2 |
| Berlin, Land Berlin | 2 |
| Atlanta, GA | 2 |
| Saint-Gildas-de-Rhuys, Bretagne | 1 |
| Leeds, England | 1 |
| Liverpool, England | 1 |
| Brackley, England | 1 |
| Saalfeld, Thuringia | 1 |
| Max Meadows, VA | 1 |
| New York City, NY | 1 |
| Urbana, OH | 1 |
| Denver, CO | 1 |
| Springfield, MO | 1 |
| Charlotte, NC | 1 |
| Rice, MN | 1 |
| Providence, RI | 1 |
| Seattle, WA | 1 |
| Newnan, GA | 1 |
| Waynesville, NC | 1 |
| João Pessoa, PB | 1 |
| Porto Alegre, RS | 1 |
| Corning, NY | 1 |
| Cleveland, OH | 1 |
| Los Angeles, CA | 1 |
| Eau Claire, WI | 1 |
| Lexington, KY | 1 |
| Bellmore, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Jenny McMeekin
(@JennyJYoYoung) reported
@hbomax why are there playback issues on the TV for titles I can easily play from mobile? It's happening pretty much every time I start something. 😞
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Ⓐⓜⓨ Ⓢ🤡💜🎬✡️🐒🧚🏻♀️🧸🥸
(@AmyES52) reported
@CullenHoback….AMAZING work. PLEASE WATCH #QIntoTheStorm @hbomax
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Sean Corcoran
(@SeanPatCor) reported
@HBOMaxHelp Heavy buffering during movies,try start episode of Bill Maher-kicks back to Home Screen,constant HD-480-HD quality while streaming,slow movement through menu...all the same issues-2 different internet services and locations Rochester,NY-on different Amazon Firesticks
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Tired 👾
(@itsan0ctopus) reported
Okay but has anyone else’s @HBOMaxHelp app been terrible/glitchy/not loading?
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Mas
(@abdullahkansas) reported
@hbomax What is wrong with your servers, NETFLIX, PRIME, UTUBE is working fine but your movies freeze every minute?
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suxvshen
(@suxvshen) reported
How can I fix it? No sign out. @hbomax
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joe
(@NotThe_Killer) reported
@hbomax I'm getting a weird popping noise when I watch on my ps5 how do I fix it?
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Kayden Hurlbert
(@HurlbertKayden) reported
@hbomax Your app is the biggest pile of **** please fix it
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THE BIG DOG
(@THEBIGD50802278) reported
@HBODocs @hbomax Therein lies the problem with people not wanting to get a vaccine. We don't trust Big Pharma and they created this, not us. Johnson and Johnson sold a baby powder they knew caused cancer, because it was their biggest contributor to their bottom line. No thanks.
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Kathy Fischer
(@kathymfish) reported
@popculturedave @hbomax Same all day but we have had Comcast issues
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hc
(@cph30) reported
@esteevius @hbomax Ya it just doesn’t work. Terrible sound quality. We tried our sound bar and our tv. Tried another tv too. It’s the movie. It’s the kind of movie you want sound UP on too
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Black Lives Matter
(@ElizKing) reported
Why is the @hbomax interface so terrible?
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Southcaliguy87 #AyerCut #RestoreTheSnyderVerse
(@DarkKnightsFan) reported
from
Chino Hills, California
@HBOMaxHelp Gave the console a reset. Seems to be working fine now. 🤞🏼🙏 I appreciate reaching out and contacting me in helping me resolve the matter. Only request i can ask as a customer/consumer of your content is to please do what you can to help #RestoreTheSnyderVerse 🤞🏼🙏 Thank you
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Jerry Blevins
(@jerryblevins) reported
@DSnyd87 @hbomax always putting out quality TV
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babyspice666
(@ktlnmbr_) reported
@HBOMaxHelp roku tv.... apple tv..... neither work. the app won’t load anything whatsoever. not a connectivity issue bc any other part of the tv or apple tv component works instantly. it’s just your app. it’s consistently like this, there’s no point in charging people money for this LOL
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