1. Home
  2. ❯
  3. Companies
  4. ❯
  5. HBO Max
  6. ❯
  7. Outage Map
HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

Less
More
Check Current Status

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Omaha, NE 1
Birmingham, England 1
Schongau, Bavaria 1
Hollywood, FL 1
Bellevue, NE 1
Alpena, MI 1
Palm City, FL 1
Saint-Gildas-de-Rhuys, Brittany 1
Leeds, England 1
Liverpool, England 1
Brackley, England 1
Saalfeld, Thuringia 1
Max Meadows, VA 1
New York City, NY 1
Urbana, OH 1
Oklahoma City, OK 2
Denver, CO 1
Queens, NY 3
Springfield, MO 1
Charlotte, NC 1
Rice, MN 1
Providence, RI 1
Seattle, WA 1
Newnan, GA 1
Waynesville, NC 1
João Pessoa, PB 1
Porto Alegre, RS 1
Corning, NY 1
Cleveland, OH 1
Los Angeles, CA 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • auxiliummecum
    アレクス (@auxiliummecum) reported

    who do I complain to about captions not working on HBO @hbomax

  • callmelexis
    alexis 🌝 (@callmelexis) reported

    @HBOMaxHelp the english subtitles are not working for the film Revanche, it only says off @hbomax

  • habitatcontrol
    Mild Rhetoric (@habitatcontrol) reported

    @hbomax @winningtimehbo We're having some trouble playing that video please try again later

  • KarenAMaese
    Mrs. Teacher (@KarenAMaese) reported

    The Che character on #andjustlikethat @hbomax really is the worst character on TV. Ugh. Really, #SATC??

  • paulraised
    Paul Raised (@paulraised) reported

    @hbomax FIX THE DAMN OPTICAL AUDIO OUTPUT FOR ******* DOLBY 5.1 GOD DAMNIT

  • kip_stiles
    Kip Stiles (@kip_stiles) reported

    @robertliefeld @hbomax My only issue with PTA's LICORICE PIZZA was that running seemed to be the only mode of travel for the characters. And, having grown up in that era, I don't know anyone who ran as much as these people did. However, upon reflection of other PTA films, running seems to be a theme.

  • GerardoEGarcia
    Gerardo Garcia (@GerardoEGarcia) reported

    @hbomax what is happening? I cannot open the app on my @AppleTV tvOS 15.4 Help!!!

  • DoomVlad
    DoomVlad (@DoomVlad) reported

    @HBOMaxHelp that doesn't help the issue at all - there is nothing in the help center about this.

  • SKeithJ
    ok steve, steve ok (@SKeithJ) reported

    @HBOMaxHelp @JoyRoseM I’m having the same issue. Everything else in the app seems to be working episode 4 fires right up. No error message. Doesn’t pop the HBO logo. Just a black screen 0:00/58:08 and doesn’t move.

  • BruceBartlett
    Bruce Bartlett (@BruceBartlett) reported

    @rosariodawson @hbomax I like you, Rosario, and that's why I tuned in to the first episode of DMZ. Unfortunately, it's pretty terrible. I look forward to your next project.

  • ShermEstes
    Vailala Madness (@ShermEstes) reported

    @SVSalon @hbomax I watched Drive My Car on HBOmax, and had no problem w/ subtitles. Admirable to watch Uncle Vanya first, but I'm not sure it was necessary.

  • nirgal2002
    Erik Carlstrom (@nirgal2002) reported

    @hbomax just an FYI but your recent update for Apple TV 4K has caused the app to crash whenever you try to open it

  • dave0matic
    Sir Fig Newton 💯🇺🇲 (@dave0matic) reported

    @hbomax It was OK, not great, not horrible but OK. I wish an episode or 2 or 3 would have been stuck in the beginning to help us out with what happened in the world. Odi is my dude!

  • skirchy
    Stephanie Kirchgaessner (@skirchy) reported

    @adamdavidson @MonicaLewinsky @hbomax What I find really disingenuous is that most of the concern about cc seems to be focused, especially in the UK, about people thinking they cannot talk about trans issues. But there's never an acknowledgment of the actual laws and rules being passed against trans people.

  • Lazer
    Liza Shulyayeva💙💛 (@Lazer) reported

    @HBOMaxHelp Which issue is this supposed to help? It does nothing for the cursor or the needless scroll area, and I'm pretty sure lack of skip keyboard bindings is not a bug, but an unfortunately missing feature that is very common on media players but which your app just didn't seem to add.

Check Current Status