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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 2
Muskogee, OK 1
Poplar, England 1
Denver, CO 2
Irving, TX 1
Deer Park, TX 1
Knoxville, TN 1
Ambato, Tungurahua 1
Warwick, RI 1
Atlanta, GA 1
Township of Evan, KS 1
Northampton, PA 1
Monclova, COA 1
Idaho Falls, ID 1
Houston, TX 1
Cleveland, OH 1
Lowell, IN 1
North Las Vegas, NV 1
Köln, NRW 1
Brie, Nouvelle-Aquitaine 1
Krefeld, NRW 1
East Moriches, NY 1
Baltimore, MD 1
Greenwood, IN 1
Odenton, MD 1
London, England 1
Hilton, NY 1
Jordan, MN 1
Boston, MA 1
Omaha, NE 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • MeaganSGuidry
    Meagan Guidry (@MeaganSGuidry) reported

    @hbomax I cannot get my AT&T login to work on the app regularly. It works sometimes but other times it says it can’t verify my subscription or I get a care code error 201.

  • corleone7007
    Steelmatic (@corleone7007) reported

    @JamesGunn @hbomax That trailer looks terrible. I really hope the show is better.

  • WotBuwcheeks
    EllyButt 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦🇪🇺 (@WotBuwcheeks) reported

    @hbomax has awful coverage for the football, why the hell did @footballontnt move there?

  • TheGr8Babu
    TheGreatBabu (@TheGr8Babu) reported

    Hey @hbomax y’all need to fix your app! At the very least, add a restart option to episodic shows. Spoilers and having to hit rewind is just bad UX!

  • P3MediaSpecial
    P3 Media Specialist 🟧 🟦 (@P3MediaSpecial) reported

    @hbomax Watching Episode 10 this evening and the feed kept freezing up. Something for your techs to work on to improve for Season 2

  • Mcil9518
    Mike Cilly (@Mcil9518) reported

    @Jonnz5Jonn @JamesGunn @hbomax The tagline goes against how Green Lanterns work this isn’t a hard concept to grasp

  • SadRepublican75
    Republican No More (@SadRepublican75) reported

    @hbomaxhelp Your stream sucks fix it!!!

  • gertstarlight
    miramelcrave (@gertstarlight) reported

    brilliant langdon ep however samira got one line .... work on that @hbomax

  • DiscourseBro
    Annoying Moderate (@DiscourseBro) reported

    @hbomax I’d love if you gave your excellent character Samira Mohan a proper send off instead of expecting us to buy the “oh it’s a revolving door but you’re right it’s still part of her last year I guess she’s just not working that day” bs. Insulting the intelligence of your own audience

  • AltMhor
    Alt Mhor (@AltMhor) reported

    @hbomaxhelp I have tried to explain the issue to multiple customer service people and got nowhere. I missed all the games last night because of this. You're too late, subscription cancelled

  • pompeyblue_D
    pompey blue (@pompeyblue_D) reported

    @AdobeWFACup @footballontnt @hbomax And awful half for the awful lines person but will get away with it chelsea should be 2-0 change him/her for the second half

  • Jonnz5Jonn
    Raphael De La Soul (@Jonnz5Jonn) reported

    @Mcil9518 @JamesGunn @hbomax Then debate why I’m wrong? Ya’ll get on here to just complain, not actually debate. I’m not trying to disrespect you, just explaining my position. A green lantern story deals with primarily that lantern and their issues/concern. A corps story typically involves a group of them.

  • GeorgeG92483038
    George G (@GeorgeG92483038) reported

    @hbomaxhelp I can barely stream anything and watch it. Keep having to stop and start because the audio is not in sync with the video. Please fix this issue.

  • wittlesus
    leave me alone (@wittlesus) reported

    @hbomax why shoot an interview about this scene? Their attempt to make it viral didn't even work they wasted twice the money lmao

  • aIreadyovers
    m (@aIreadyovers) reported

    @HBO @hbomax @VDOOZER Knew Greg was getting in trouble cause why is he repeating the playing like little girls thing

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