HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Saint Paul, MN 2
Richmond, VA 2
Fort Worth, TX 2
Dallas, TX 2
Toledo, OH 2
Philadelphia, PA 2
Los Angeles, CA 2
Fort Myers, FL 2
St. Louis, MO 2
Zapopan, JAL 1
Woodland, CA 1
Orlando, FL 1
Seattle, WA 1
Chambersburg, PA 1
Bel Air, MD 1
Chamois, MO 1
Oak Harbor, WA 1
Bangor, ME 1
Reynosa, TAM 1
Santa Catarina, NLE 1
García, NLE 1
Brie-Comte-Robert, Île-de-France 1
Torrijos, Castilla-La Mancha 1
Bron, Auvergne-Rhône-Alpes 1
Quinns Rocks, WA 1
Lyon, Auvergne-Rhône-Alpes 1
Chelles, Île-de-France 1
Columbus, OH 1
Villeurbanne, Auvergne-Rhône-Alpes 1
Tours, Centre-Val de Loire 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • Mekhi_George11 Ⓜ️K I🦈 (@Mekhi_George11) reported

    @hbomax hey, fix it

  • rhondamcknight Rhonda McKnight ~ Meet the Bennetts and Ingrams... (@rhondamcknight) reported

    @hbomax This app is not working on Roku or Android tonight. It's been a problem for a few weeks. It cost too much to be this glitchy.

  • observamostodo El Observador 🇧🇷🇵🇪 (@observamostodo) reported

    @HBOMaxHelp Still nothing? I wanna see Chris Tucker kick some a** in Hong Kong and then eat some gefilte fish, but your app casting issue isn't allowing me to do so. Save us, @HBOMaxHelp !

  • putnawa ((((Matthew)))) (@putnawa) reported

    @primevideo Can you send someone over to @hbomax to help them figure out how to run a decent streaming service? Rewind and FF controls don’t work, and eventually the audio gets out of sync. @amazonfiretv maybe kick them off until they meet a quality bar?

  • emillizzz 🌙✨ (@emillizzz) reported

    @hbomax I can’t stream anything? Anyone having issues ?

  • TickedNick John Q. Citizen (@TickedNick) reported

    @hbomax It sure would be nice to watch what I pay for on my @Roku at night. Out of all the Apps on my #Roku there is only one that doesn't work. Wanna guess which one? I pay $14.99 a month to watch this: ...

  • Yaniis_Dav Yanis David (@Yaniis_Dav) reported

    I feel some type away because @hulu and @hbomax won’t work even with a VPN.. 😪

  • TheMissSpookie MissSpookie (ShotgunMagicGirl) (Comissions Open) (@TheMissSpookie) reported

    @hbomax when are you gonna fix the app... In general. I should be able to turn the volume down on th tv without it crashing

  • ModrinhoOG ModrinhoOG (@ModrinhoOG) reported

    @LeeTayl42120331 @Snapchat @hbomax Idk what's been going on with them, worst part is they won't do anything to help recover it. I had to reach out to _sentinel_pro on IG to fix it when I got tired of waiting. You should reach out for real help

  • NyxOfTheUmbra Xafyre Roze (@NyxOfTheUmbra) reported

    @HBOMaxHelp I have literally never gotten help from a single company after DMing them, but who knows...

  • AdriannaLauryn TS Kiim Pa$$able (Mrs.Elliot Page) (@AdriannaLauryn) reported

    Ok since @hbomax finally fixed their awful app let me get into this new gossip girl

  • putnawa ((((Matthew)))) (@putnawa) reported

    @amazonfiretv Can you send someone over to @hbomax to help them figure out how to run a decent streaming service? Rewind and FF controls don’t work, and eventually the audio gets out of sync.

  • B4KEDC4KE Matthew (@B4KEDC4KE) reported

    @hbomax you guys ever care to work out the bug where my show rewinds three seconds repeatedly, or do i pay 15 bucks a month to watch the same part over and over again???

  • Erry_wellington Williams (@Erry_wellington) reported

    @justwalkerr @hbomax My account was disabled too, for no reason. Appeal never worked, I upload my ID cards, my photos, and told them my mobile phones, nothing work out, not until someone referred me to @shadow_hakks_ on Instagram who help me to reactivate my account back. Contact him he can help you.

  • Sebasti70301987 Sebastian (@Sebasti70301987) reported

    @justwalkerr @hbomax I know how sad and frustrating it can be Message george_harris05 on Instagram they were of help to me in getting back my account they are fast and reliable you should try them out

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