HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zapopan, JAL | 2 |
| Los Angeles, CA | 2 |
| Philadelphia, PA | 2 |
| Buffalo, NY | 2 |
| Richmond, VA | 2 |
| Dallas, TX | 2 |
| Manises, Comunitat Valenciana | 1 |
| San Antonio, TX | 1 |
| Riverside, CA | 1 |
| Port Saint Lucie, FL | 1 |
| Chicago, IL | 1 |
| Houston, TX | 1 |
| Cornersville, TN | 1 |
| São Francisco do Sul, SC | 1 |
| Holden, ME | 1 |
| Aurora, IL | 1 |
| Portland, OR | 1 |
| Chihuahua, CHH | 1 |
| Monroe, NY | 1 |
| San Jose, CA | 1 |
| London, England | 1 |
| Lakewood, NJ | 1 |
| Brewer, ME | 1 |
| Suzano, SP | 1 |
| Brasília, DF | 1 |
| Paris, Île-de-France | 1 |
| Lakeland, FL | 1 |
| Henrico County, VA | 1 |
| Farmville, VA | 1 |
| Angra dos Reis, RJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Xperiana
(@LadyXperiana) reported
@HBOMaxHelp There are no error messages, but opening the app while it plays via google chomecast makes it flicker and takes several seconds before I can push the pause button. Several times during the day the stream stops and I have to restart the app. Subtitles are sometimes lacking-
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Ronald Beechler
(@PabloNomorales) reported
@bomberzx @hbomax @Nibellion Hard days work
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b01dface 🚚🚛
(@b01dface) reported
@HeiferPlease_ @FlightAttendant @hbomax It was so terrible in nearly every way. HBO has high production value but the writing was atrocious
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Matthew
(@MatthewAmmons) reported
@SR31 @hbomax It’s the app on my Vizio. No other apps give me that problem.
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Mike Telander
(@telanm01) reported
@joshbadgley01 @billmaher @hbomax Young adult hates to work
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Dave Coviello
(@dcoviello32) reported
@graemeknows @hbomax @clmazin Easiest $500 I ever made was staying sober on 12/31/99 so I could be on call for my company in case any of our customers had issues
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vincethealien | Stream “Saturday”
(@vincethealien) reported
@HBOMaxHelp That fixed the problem!! Thanks so much for your help.
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Matthew
(@MatthewAmmons) reported
@HBOMaxHelp I will do that when I get home from work and reach back out then.
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SPN refugee 🔞🏳️🌈🌊 3💉🐚🌻🇺🇦
(@steeleye2000) reported
@HBOMaxHelp Looks like the problem with no CC was just on episode 1. Episode 2 is working as expected. Thx.
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✨Magical Max✨
(@MagicalMaxP) reported
@HBOMaxHelp I can't enter my account on TV because it doesn't give me any code and an error screen appears, what's going on?
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Erik Reisz Hajdú
(@ErikReisz) reported
@jacktomalis @billmaher @hbomax You're openly fantasizing about not allowing certain people to express their thoughts. Thankfully you don't have any power, correct. But if you did, it'd be terrible, so we have to make sure that your crew don't get near power.
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🌹
(@FIREBALLSACK) reported
@hbomax y’all have the worst streaming app in the entire world
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Tay Giglio
(@death2bananas) reported
@HBOMaxHelp Paid for your service to watch #OurFlagMeansDeath. The commercials break the subtitles. I shouldn't have to pay five bucks extra for subtitles. If I do the commercial sub, the STs don't work on my roku tv. But the no commercial sub, the STs work. WTF. Discrimination?
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justatwitteuser
(@justatwitteuser) reported
@Shin_Vegas @hbomax @Nibellion Ohh year for sure, the ending basically made No sense Because If that kid (forgot the name) was the one to be king and solve all the problems then they could have Done it in Season 4 or something. I feel the same way, i wanted more But it was still an amazing series
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Robert Randolph
(@RobertR91776340) reported
@HBOMaxHelp This is bull sh@t. Every other streaming service I have: Netflix, Prime, peacock, paramount plus and more work are working fine, and you think my tv is the problem?
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