HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 2 |
| Washington, D.C., DC | 2 |
| Berlin, Land Berlin | 2 |
| Queens, NY | 2 |
| Atlanta, GA | 2 |
| Mexico City, CDMX | 2 |
| Riverside, CA | 2 |
| Rowlett, TX | 1 |
| Aurora, CO | 1 |
| Écully, Auvergne-Rhône-Alpes | 1 |
| El Pueblito, QUE | 1 |
| El Paso, TX | 1 |
| Lexington, NC | 1 |
| Philadelphia, PA | 1 |
| Groß-Umstadt, Hessen | 1 |
| Hamburg, HH | 1 |
| Pittsburgh, PA | 1 |
| Rochester, MN | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Abtsgmünd, Baden-Württemberg Region | 1 |
| Utrecht, ut | 1 |
| Firminy, Auvergne-Rhône-Alpes | 1 |
| Columbia, MD | 1 |
| Vancouver, BC | 1 |
| Genoa, OH | 1 |
| Hickory, NC | 1 |
| Lagoa da Prata, MG | 1 |
| Bridgeport, CT | 1 |
| Perry, GA | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Benjamin Glickman
(@Ben_Glickman) reported
Hey @hbomax you logged me out on all my devices and there’s no way back in. I subscribed via the HBO @AppleTV channel, so I don’t have a separate login. What’s the deal?
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***- COC
(@greysheep666) reported
@fsanders @hbomax @HBOMaxHelp Everyone is having these issues, why don’t you fix the movie?
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Diego Soares
(@sdiegosoares) reported
@hbomax I can't login for a week.
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King 👑
(@Espupdates) reported
@hbomax Why dose your app suck on roku? It’s so slow, and it takes for ever to load up something. Can you guys fix it. Please or I might cut the cord
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elvis (on a tuesday night)
(@mariavmo) reported
hello @hbomax i have work at 9:30 am where the new episode at #GossipGirl
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sammie syperss
(@sutton_sammie) reported
@HBOMaxHelp No error i tried to watch a movie but it just showed a black screen then kicked me out
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Erik Norsted
(@enorsted) reported
@HBOMaxHelp Thank you, but the full reset still didn’t work. It seems as though your update completely prevents me from using the app on my Samsung tv.
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Maleissa
(@Maleissa2) reported
@Snapchat @hbomax Snap issues accept friends cannot be accepted , freezes alot, sooo slow application when new features is added when features added make sure to improve your application fast and not freezes my snapchat user : @abanieissa
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Kathy
(@KathyyNicolee) reported
Fix your ****. @hbomax
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HGGii
(@hg_gii) reported
@hbomax so someone used my e-mail to create an account on your website and I cant do anything to fix it because hboxmax isnt available in my region?? At least let people create account or use support. I cant do anything to fix it because i cant use the support on your page.
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Cah 💛 STREAM PTD
(@jminsbabe) reported
@hbomax heey pls fix the "continue watching" part on the app, I've watched two movies and it doesn't appear 🤧
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Joe G
(@JoeG1011) reported
@HBOMaxHelp why does your app never work @hbomax
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ً
(@senjuIover) reported
@hbomax WHY ARE YOU NOT WORKING I WANT TO WATCH GOSSIP GIRL
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Chul Kwon
(@chulk90) reported
@fer_zinger @HBOMaxHelp - any way you could help?
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Gareth brown
(@Gabstaro1) reported
@HBOMaxHelp yet again the app is unusable. doesn't even load up now. s10 plus and on firestick..and yes using most up to date version.
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