HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 3
Seattle, WA 2
Zapopan, JAL 2
Philadelphia, PA 2
Buffalo, NY 2
Richmond, VA 2
Toano, VA 1
Minneapolis, MN 1
League City, TX 1
Naugatuck, CT 1
New York City, NY 1
Walnut Creek, CA 1
Makati City, National Capital Region 1
Adelaide, SA 1
Santa Clara, CA 1
Mission Viejo, CA 1
Clio, MI 1
Rolling Meadows, IL 1
Manises, Comunitat Valenciana 1
San Antonio, TX 1
Riverside, CA 1
Port Saint Lucie, FL 1
Los Angeles, CA 1
Chicago, IL 1
Houston, TX 1
Cornersville, TN 1
São Francisco do Sul, SC 1
Holden, ME 1
Aurora, IL 1
Portland, OR 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • DanKane_1_0 Daniel Kane (@DanKane_1_0) reported

    @TyKane9 @hbomax you're a user error

  • JonathanOsori14 Jonathan Osorio (@JonathanOsori14) reported

    @hbomax @hbomax Your app is not working! What a mess!

  • cynicaltomorrow H. (@cynicaltomorrow) reported

    @HBOMaxHelp @LegendsCigarCo This is not a limited problem. It's happening to a ton of people trying to stream House of Dragons.

  • CranJuiceGuy Ocean Spray Ray (@CranJuiceGuy) reported

    @hbomax still won’t work. Please help @HBOMaxHelp. Will you answer?

  • jennparker31 Jennifer Parker (@jennparker31) reported

    @HBOMaxHelp Please help!! My HBO keeps crashing!! I get just past the HBO static then it kicks me back to Amazon home. WHY???

  • BruceEdmunds Bruce Edmunds 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇸🇲🇽 (@BruceEdmunds) reported from El Paso, Texas

    Is anyone else having issues streaming the new #HouseoftheDragon on @hbomax 😭@HBOMaxHelp

  • axtrid2021 axtrid2021 (@axtrid2021) reported

    @HBOMaxHelp @G_F_SANDERS I am having same issue and streaming from Firestick

  • TheRealAJ_ Aaron J. (@TheRealAJ_) reported

    @CarrieInMiami @hbomax I using HBO Max app. I just crashed right now. I don't have any problems at the beginning. This is ridiculous.

  • Arminius007 JJ (@Arminius007) reported

    @HBOMaxHelp Way to be total idiots HBO and make us all wait to log on at the same time at 9 PM and then have your servers get overwhelmed and keep crashing.

  • AkronsBobert Bob From Accounting (@AkronsBobert) reported

    @HouseofDragon @hbomax Watching this reminds me that the last season of GOT needs to be remade. Worst ending ever.

  • TrumpletIsFat Trumplet Is a Fraud (@TrumpletIsFat) reported

    I'm 5:08 into #HOTD and I have a question for @hbomax: Why does the CGI already look so terrible? The buildings in the pan over of the city look like they were created in Corel Draw from 1998, and the dragon at 5:08 looks like a Microsoft Word graphic insert. Wth guys? No budget?

  • jwojPAC Jeremy Wojtecki (@jwojPAC) reported

    @HBOMaxHelp Would be even better if app didn't crash as soon as tried to watch it. Everything else on the app works fine but House of the Dragon. Watching on Amazon fire stick and have already reset multiple times

  • LiLMsGabbyDee Gabby Dee (@LiLMsGabbyDee) reported

    @hbomax app keeps crashing! 😡🔥 I just don’t understand how y’all didn’t think this through. Of all your shows you should have known this premiere was going to be big. Should have did better with your servers! I’m annoyed! @HouseofDragon #HouseoftheDragon

  • cheryl6891 Cheryl (@cheryl6891) reported

    @hbomax My app keeps logging me out right before the show starts. Please help. Btw I restarted and rebooted so that is not i.

  • nataliavissepo Natalia Beatriz (@nataliavissepo) reported

    @HBOMaxHelp fix your app loco

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