HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Queens, NY 3
Oklahoma City, OK 2
Hamburg, HH 2
Washington, D.C., DC 2
Berlin, Land Berlin 2
Atlanta, GA 2
Alpena, MI 1
Palm City, FL 1
Saint-Gildas-de-Rhuys, Bretagne 1
Leeds, England 1
Liverpool, England 1
Brackley, England 1
Saalfeld, Thuringia 1
Max Meadows, VA 1
New York City, NY 1
Urbana, OH 1
Denver, CO 1
Springfield, MO 1
Charlotte, NC 1
Rice, MN 1
Providence, RI 1
Seattle, WA 1
Newnan, GA 1
Waynesville, NC 1
João Pessoa, PB 1
Porto Alegre, RS 1
Corning, NY 1
Cleveland, OH 1
Los Angeles, CA 1
Eau Claire, WI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • _SunFlowerBae SunFlowerBae✨🌻 (@_SunFlowerBae) reported

    @hbomax are y’all having technical issues right now? I keep getting error codes when I click on the shows I want to watch.

  • NikamaruSensei NikamaruSensei (@NikamaruSensei) reported

    @Itssan17 If WB said it would be aired the same day in all countries of course not. The only problem is if @hbomax would be available. I know that @HBO is here in Greece

  • App2508 Bret (@App2508) reported

    @hbomax 57 days since the Atmos update killed discrete 5.1 surround on AndroidTV devices. Just acknowledge it, please. And then fix it.

  • Pakalbalam12 Jorge Garcia (@Pakalbalam12) reported

    @hbomax @HBOMaxHelp the Wonder Woman Spanish dub still doesn’t work on the firestick hbo app

  • prdanpr82 daniel (@prdanpr82) reported

    @hbomax Lmao HBO has always had show like this, worst back in the day

  • rurisan Vanessa 🗺 (@rurisan) reported

    @HBOMaxHelp Your subtitles appear all over the place, are delayed, and keep getting "Sorry we have an error message" I have reinstalled the app many times and it has not fixed it. Why is there no PlayStation stability?

  • lilaphase Aimless Wanderer (@lilaphase) reported

    @hbomax @wbpictures Why is your platform so hard to manage? Welcome to 2000 - please hire some geeks to fix your platform!!! #hbomax

  • Polevaultflya Da Sharks (@Polevaultflya) reported

    @HBOMaxHelp Yes still having the same issue. It's the new Chromecast so I'm not casting from my devices. It's streaming via the Chromecast itself with Android TV. Like a Firestick

  • 98Chamberlain_ its UP ! (@98Chamberlain_) reported

    @hbomax fix yal app this **** is dog water !

  • Aqua_Momoa Aquamamoa (@Aqua_Momoa) reported

    @Racr15 @hbomax 2017’s Justice League only used 10% of Zack Snyder’s work. 2021’s #SnyderCut will use 100% of it, plus the new scenes he filmed last year. Snyder’s cut has a different storyline, an R-rating, a longer runtime, better effects, more characters, etc.

  • kolonelkush KOLONEL SHAGGY KUSH (@kolonelkush) reported

    Finally took @hbomax long enough to fix the audio glitch from S1E12 of StarGirl from @TheCW. How about you quality check your programs before you release them, and then re-check them on an isolated server before you go further. #fuckingnoobs #pathetic

  • nancyroehl Nancy Roehl (@nancyroehl) reported

    @hbomax Sooooo good!! Very much like it was during that awful time!!

  • smashleyhamer Ashley Hamer (@smashleyhamer) reported

    @hbomax @google HBO Max on my Google TV randomly started playing EVERYTHING with Spanish dubbing. I've searched help resources and can't find a fix. Any advice?

  • Aqua_Momoa Aquamamoa (@Aqua_Momoa) reported

    @Salamandus1 @hbomax Justice League only used 10% of Zack Snyder’s work. The #SnyderCut will use 100% of it, plus the new scenes he shot last year. Snyder’s cut has a different storyline, an R-rating, a longer runtime, better effects, more characters, etc.

  • MarkRizzolo Mark Rizzolo (@MarkRizzolo) reported

    @hbomax you neglected to respond to me last time but about half of your shows are only playing in Spanish. I don't speak Spanish so this is a problem. What do I do?

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