HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
San Jose, CA 2
Portland, OR 2
Paris, Île-de-France 2
Seattle, WA 2
Zapopan, JAL 2
Buffalo, NY 2
Montechiarugolo, Emilia-Romagna 1
Holly Ridge, NC 1
Racine, WI 1
St. Martin, Niederösterreich 1
Sherbrooke, QC 1
Innsbruck, Tirol 1
Crestview, FL 1
Gustavo Adolfo Madero, CDMX 1
Magdalena Contreras, CDMX 1
Chandler, AZ 1
Córdoba, VER 1
Poza Rica de Hidalgo, VER 1
Kingwood, TX 1
Juárez, CHH 1
Carmel, IN 1
Smithton, MO 1
Iztapalapa, CDMX 1
Ciudad de Villa de Álvarez, COL 1
Holland, MI 1
Santa Barbara, CA 1
Beijing, Beijing Shi 1
Tlalnepantla, MEX 1
Albany, NY 1
Puyallup, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • Elv_Moon ElvaMoon (@Elv_Moon) reported

    @BatmanvSuperman @hbomax Who will help me with advice?

  • therealcaldy Caldwell (@therealcaldy) reported

    @hbomax ok let’s fix this ps4 issue. Can’t find the dm link. Need it fixed fast. Got Covid in the house

  • jordanisamess jordy (@jordanisamess) reported

    @hbomax y’all need to fix the apps performance on TVs. It’s literally ridiculous.

  • razz_andy RazzleDazzle (@razz_andy) reported

    @ChthangBafferut @skullcandy @hbomax Yeah I’m 0/2 on their garbage too. ONN that is also on sale Walmart is 1/3 the price but twice the quality. And they’re not great either

  • IFuckedMsClause and 4,234 others (@IFuckedMsClause) reported

    @HBOMaxHelp @N_A_2991_ Just fix your app for everyone. Literally log in and see for yourself. The app is terrible

  • _domcorleone Dom (@_domcorleone) reported

    Can y’all fix the PS4 app PLEASE? @hbomax @HBOMaxHelp

  • sablebender dorothy zbornak bender (@sablebender) reported

    I can’t login to @hbomax on my browser. Says my password won’t work. Reset my password. Can’t login. App on my phone says I can only stream over WiFi. I’m connected. why the hell is this the WORST streaming platform ever

  • gibreezy23 Gibreezy (@gibreezy23) reported

    @N_A_2991_ @HBOMaxHelp @isaidfawkyou Literally have never had this issue once

  • kaiisbroken 🆒🆗 (@kaiisbroken) reported

    The tech people for @hbomax suck everyone should be fired why am I not allowed to access my moms account the password and email are all correct and yet it’s not please fix ur bs app

  • Joy89902388 Joy (@Joy89902388) reported

    @wphughes @hbomax I was recommended to @softcrack222 on Instagram they were able to successfully regain access back to my hacked account. They even work on banned, locked accounts. I recommend them✅✅✅....

  • leosmithtweets Leo Smith (@leosmithtweets) reported

    @KingRichardFilm @hbomax It’s interesting to watch the feminist v womanist dichotomy as white and black women react to #KingRichard. The trope of all men being unworthy and invisible fails. Black fathers are not invisible men. #blackfathers @bellhooks I remember your work!

  • AntonioMclane Anthony (@AntonioMclane) reported

    @sablebender @hbomax I had similar experience on my account when I got really sick I contacted support for two months they couldn’t help until someone recommended me to KRIDCRACK on instagram he’s indeed a professional hacker. He got my account fixed in just a few minutes

  • HHKeegan Hunter Keegan ☯️ (@HHKeegan) reported

    Its really cool how @hbomax straight up doesnt work on any platform.

  • YAFYNTHEGOAT BIG SKEEEEZ 🥱 (@YAFYNTHEGOAT) reported

    @HBOMaxHelp Whole app is broken on the ps5 I literally cant click into a show and watch the next episode

  • KickNurtz Nick Kurtz (@KickNurtz) reported

    @HBOMaxHelp please tell me there's a Christmas update coming to fix this horrid app. Its the only app on my Samsung 8000 series smart TV that consistently crashes while watching, rewinding, or navigating menus. We reinstall the app min. 2x per show no matter what we're watching.

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