HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| San Jose, CA | 2 |
| Portland, OR | 2 |
| Paris, Île-de-France | 2 |
| Seattle, WA | 2 |
| Zapopan, JAL | 2 |
| Buffalo, NY | 2 |
| Holly Ridge, NC | 1 |
| Racine, WI | 1 |
| St. Martin, Niederösterreich | 1 |
| Sherbrooke, QC | 1 |
| Innsbruck, Tirol | 1 |
| Crestview, FL | 1 |
| Gustavo Adolfo Madero, CDMX | 1 |
| Magdalena Contreras, CDMX | 1 |
| Chandler, AZ | 1 |
| Córdoba, VER | 1 |
| Poza Rica de Hidalgo, VER | 1 |
| Kingwood, TX | 1 |
| Juárez, CHH | 1 |
| Carmel, IN | 1 |
| Smithton, MO | 1 |
| Iztapalapa, CDMX | 1 |
| Ciudad de Villa de Álvarez, COL | 1 |
| Holland, MI | 1 |
| Santa Barbara, CA | 1 |
| Beijing, Beijing Shi | 1 |
| Tlalnepantla, MEX | 1 |
| Albany, NY | 1 |
| Puyallup, WA | 1 |
| Montgomery, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Ronald Coley
(@RCol16) reported
@hbomax And it’s terrible with great CGI though.
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Mara Ellis
(@MaraEllis29) reported
Is my @hbomax app the only one w/o sound all of the sudden or is there a technical problem 🤔
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#JOYCONBOYZFOREVER Eben
(@AkatoshDS) reported
@HBOMaxHelp HBO Max is not working for me on Xbox Series S. Please help.
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DARE!!!
(@EnbyDare) reported
It is legitimately terrible that there’s no way to watch the hxh dub with captions anywhere, like @hbomax having the full dub but zero captions is terrible for accessibility
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Rico blast
(@Ricoblast4) reported
@hbomax One of the worst movies I've ever seen.... It was better just watching the trailer... 20👎👎👎
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Darrin Cothran
(@Darrincothran) reported
@hbomax A film conceived in July 2020, sold in September, filmed in October, and debuted in January 2021. Nice to know that “celebrities“ were able to go to “work” and get a paycheck during lockdowns While making a film about lockdowns.
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Still tired Jimmy 💤
(@mindofamonkey) reported
hey @hbomax we just watched Ride Your Wave and the subtitles were awful. fix your ****
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Eleni
(@calyx910) reported
@hbomax Don’t waste your time not worth it story line is really awful it is a boring uneventful waste of time
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natewantstoknow
(@natewantstokno1) reported
@hbomax I’ve been watching HBO shows since 2011 and you still have a glitchy platform. How is not that you STILL haven’t fixed your streaming issues? Every episode, every night freezes....if the shows weren’t so good I’ve have cancelled you a long time ago.
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Elp630
(@ErikaParisi15) reported
@hbomax I have HBO max and only able to watch episode 1 of the flight attendant. How do I fix this?
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Starkey
(@Stevenstarkey6) reported
from
Princeton, Texas
@HBOMaxHelp fix the buffering. Upgrade your servers or something. You have to be tired of these complaints
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Susan Di Loreto✨🌺
(@suesdi) reported
@hbomax Terrible movie.
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Omar Khokhar
(@relaxitllbeOK) reported
@hbomax why have a ******* skip intro feature if every time you press click it the ******* thing stops working... “trouble playing this title” my ***
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🌊🎷🍺Ms. Smith🍺🎷🌊
(@callmetall97) reported
@hbomax I thought it was terrible. 😝
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Sandra Greenberg
(@globetrottingal) reported
@hbomax Terrible show
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