HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Fort Worth, TX 2
Dallas, TX 2
Toledo, OH 2
Philadelphia, PA 2
Los Angeles, CA 2
Fort Myers, FL 2
St. Louis, MO 2
Reynosa, TAM 1
Santa Catarina, NLE 1
García, NLE 1
Brie-Comte-Robert, Île-de-France 1
Torrijos, Castilla-La Mancha 1
Bron, Auvergne-Rhône-Alpes 1
Quinns Rocks, WA 1
Lyon, Auvergne-Rhône-Alpes 1
Chelles, Île-de-France 1
Columbus, OH 1
Villeurbanne, Auvergne-Rhône-Alpes 1
Tours, Centre-Val de Loire 1
Limoges, Nouvelle-Aquitaine 1
Clinton Township, MI 1
Couvains, Normandie 1
Brno, Jihomoravský kraj 1
Dunkerque, Hauts-de-France 1
Westerville, OH 1
Béthune, Hauts-de-France 1
Denton, TX 1
Richmond, VA 1
Danville, CA 1
Sherbrooke, QC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • megancantreid megan reid (@megancantreid) reported

    @coachkisgod @HBOMaxHelp SO frustrating. It seems like their servers can’t handle people wanting to watch it. @hbomax #HBOMax #HBOMaxDown #Conjuring3

  • MzMoe204 Monique Smith (@MzMoe204) reported

    @HBOMaxHelp I was going through xfinity and it wasn’t working. I’m watching the movie now on my roku and everything is good. Not sure if it’s your problem or the cable provider. I tried your app on my phone and it worked too. Thanks for responding.

  • megancantreid megan reid (@megancantreid) reported

    @here4newsupdate @hbomax just came on Twitter to see if anyone else was experiencing this. it’s not working for us either

  • JuneBug19382 JuneBug (@JuneBug19382) reported

    @hbomax worst app ever. Luckily finished Mare Of Easttown. But the app is down again/not working

  • MLReeves Meranda/M.L. Reeves (@MLReeves) reported

    @hbomax Finally, something I want to watch and it won't work. 😢

  • KnollNathaniel Nate Dogg (@KnollNathaniel) reported

    @HBOMaxHelp guys. I'm so frustrated. This issue gets resolved or you've lost my business. Infact, ill probably be asking for a refund from at&t. Let me explain why.

  • SullygirlStacy Stacy Sullivan (@SullygirlStacy) reported

    @hbomax hey there is no sound on your movies I live in PA come on this is ******* ridiculous! Fix it please

  • MrJohnPetersen John Petersen (@MrJohnPetersen) reported

    @hbomax The app is broke! Why am I paying for something that doesn’t work?!?

  • steelrzgirl Chazmanian Devil (@steelrzgirl) reported

    @SeptemberDusk @hbomax Its always a problem. I have to uninstall and reinstall all the time. Tried to sit down to watch legendary and hacks, just turned into a wasted evening. So frustrating

  • CheeringXBoxer Steven (@CheeringXBoxer) reported

    @NOTrynaBRude @hbomax Yikes! I had trouble with new releases earlier, but older stuff seemed to work. Finally got a newly released show to play, but don’t think I rewound or fast forwarded.

  • am1951 AdeIm (@am1951) reported

    @HBOMaxHelp You haven’t quite fixed everything. Today is June 3, now the subtitles don’t work. Please look into it urgently for viewers with hearing difficulties

  • hussey909 husseymang (@hussey909) reported

    @hbomax Your app is literally the slowest app ever. Unbelievable. Made me cancel and i dont ever plan on re-subscribing. App has terrible connection on firestick. Computers. Phones. The only thing that works is the direct links. Sad really...

  • deadsparrow N8 (@deadsparrow) reported

    @shannon_sense @deray @hbomax The app is unusable for some people. Crashes so often

  • msmyrafaye Myra Faye Turner (@msmyrafaye) reported

    @HBOMaxHelp stop acting like the problem is with our devices. The issue is definitely with your service.

  • lochmonstersup lochnessmonsterSUP? (@lochmonstersup) reported

    @HBOMaxHelp hdr/Dolby vision is not working on the appletv app

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