HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Saint Paul, MN | 2 |
| Richmond, VA | 2 |
| Fort Worth, TX | 2 |
| Dallas, TX | 2 |
| Toledo, OH | 2 |
| Philadelphia, PA | 2 |
| Los Angeles, CA | 2 |
| Fort Myers, FL | 2 |
| St. Louis, MO | 2 |
| Zapopan, JAL | 1 |
| Woodland, CA | 1 |
| Orlando, FL | 1 |
| Seattle, WA | 1 |
| Chambersburg, PA | 1 |
| Bel Air, MD | 1 |
| Chamois, MO | 1 |
| Oak Harbor, WA | 1 |
| Bangor, ME | 1 |
| Reynosa, TAM | 1 |
| Santa Catarina, NLE | 1 |
| García, NLE | 1 |
| Brie-Comte-Robert, Île-de-France | 1 |
| Torrijos, Castilla-La Mancha | 1 |
| Bron, Auvergne-Rhône-Alpes | 1 |
| Quinns Rocks, WA | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Chelles, Île-de-France | 1 |
| Columbus, OH | 1 |
| Villeurbanne, Auvergne-Rhône-Alpes | 1 |
| Tours, Centre-Val de Loire | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Tina
(@TinaBlahBina) reported
@adilenef14 @hbomax Same I was watching fine earlier in the day. Went out to pick my dinner and came back to an error message and now we’re here. Hopefully HBO is working on it.
-
MHB
(@MattB_DoWork) reported
@TeckieGirl @hbomax @AmazonHelp Having same issue. Tried all steps suggested.
-
Springfield's Fish
(@GeekyFish) reported
@jmzcustomz @hbomax Weird. Mines still not working. Firestick app. What are you using?
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BrandonVision ⏸
(@BrandonDT) reported
yo @hbomax i update on ps4 then I get a Service Error stuck on the app screen? Please fix.
-
Patrick O'Shea
(@patrick_oshea) reported
@hbomax has some good shows, but what's with all this needing to fast-forwarding the titles and trying to find the next episode! Needs some help from the flix guys 😬 #noextraworkplease
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Josh
(@joshdarksong) reported
@hbomax The update you just pushed to my fire tv stick kicked me out of the app mid-show, and now post-update, I get errors on opening the app. Oops! Something Went Wrong.... Smh don't you guys test this stuff? Well, okay not sure what to do tonight now...
-
Cloot Eastwood
(@Fossclot) reported
from
Bainbridge Island, Washington
For real @hbomax you guys legit have the worst ******* app. Please figure your **** tf OUT. Best streaming choices, but your app sucks big fat donkey *****
-
Pri
(@LilBoPri) reported
@hbomax is there something going on with your Apple TV app? As soon as I open it up it throws an error. I’ve deleted the app and reinstalled, restarted my device, reset the network, it’s still crashing.
-
Omar Khokhar
(@relaxitllbeOK) reported
@hbomax is down... more issues with this glitchy *** app... great content but shitty service
-
enjoyinh the season
(@PaOfKalEL) reported
@hbomax why does your app say it has a problem or my internet yet behind this error the app is loaded? Can you fix your app before I snap!!!
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Cullin J. Wible
(@cullinwible) reported
@LilBoPri @hbomax I have the same problem. Tried the same steps. Works fine from my iPhone. Just the Apple TV has problems. @hbomax
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Bill Cobb
(@The_Bill_Cobb) reported
@hbomax what's up with the servers boss?
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Tina
(@TinaBlahBina) reported
Is anyone else #HBOMax app not working for them too? App is down on both firestick and Xbox for me. @hbomax you having server issues?
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Ronald Bower
(@bower5932) reported
@hbomax tried a second tv, still not working, any thoughts?
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Elder Scam
(@FixTheProblemOK) reported
@hbomax servers down???