HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
Washington, D.C., DC 2
Berlin, Land Berlin 2
Queens, NY 2
Atlanta, GA 2
Mexico City, CDMX 2
Stuart, FL 1
Rowlett, TX 1
Aurora, CO 1
Écully, Auvergne-Rhône-Alpes 1
El Pueblito, QUE 1
El Paso, TX 1
Lexington, NC 1
Philadelphia, PA 1
Groß-Umstadt, Hessen 1
Hamburg, HH 1
Pittsburgh, PA 1
Rochester, MN 1
Guayaquil, Provincia del Guayas 1
Abtsgmünd, Baden-Württemberg Region 1
Utrecht, ut 1
Firminy, Auvergne-Rhône-Alpes 1
Columbia, MD 1
Vancouver, BC 1
Genoa, OH 1
Hickory, NC 1
Lagoa da Prata, MG 1
Bridgeport, CT 1
Perry, GA 1
Brandenburg an der Havel, Brandenburg 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • dan_snook Dan Snook (@dan_snook) reported

    the @hbomax deal with @skytv is the worst thing to happen to TV in the UK in quite some time. I'd pay for an HBO sub, but not Sky. I've heard most people just seek 'alternative' methods as a result.

  • iseepinkelefnts ashley (@iseepinkelefnts) reported

    @manizegos @HBOMax has like 6-8 good shows a year. @Netflix churns out like 4/month. HBO is THE place for quality programming but they do not have what it takes to put out as many shows. When they can produce many shows as Netflix than Netflix can worry. For now they coasting on reputation

  • cinnfulzxn !!! (@cinnfulzxn) reported

    @a_bieberr @VIRG0THOT @hbomax Stop it. Get some help.

  • Tailsmo0318 Ra Akira Kawa (@Tailsmo0318) reported

    @HBOMaxHelp I @wrong person It‘s not the problem of HBo Max. Be sorry It’s Disney+‘s problem. I made a mistake in a confused conflict.

  • lacie_jayy LL Cool J (@lacie_jayy) reported

    @HBOMaxHelp Audio description doesn’t turn off, so can’t watch a show without it being narrated half of the time. Constantly glitches and crashes, often doesn’t play or has issues connecting to Apple TV so I have to watch on my phone. Overall garbage. Don’t have issues with any other app

  • NicoleLoe Nicole 🌻 (@NicoleLoe) reported from Sioux Falls, South Dakota

    @HBOMaxHelp Yeah I’ve been waiting on your email customer support since Tuesday morning. I can’t change my password because the person who is hacking my account changed the login email! I’d have fixed it myself if i could have!

  • radiantstxrms eli 🗝💫 (@radiantstxrms) reported

    @hbomax this is about to be terrible

  • KandisBonnet Kandis Bonnet (@KandisBonnet) reported

    @HBOMaxHelp Is anyone else having issues with different errors while trying to watch different titles or shows ?? “Can’t play this title right now try back later”. “Restart HBO max” reboot system or the screen just goes black and this is an LG tv playing from the app

  • MaddysMom4209 JacksMom61120 (@MaddysMom4209) reported

    @Finnishism @AndJustLikeThat @hbomax Carrie would NEVER not be Samantha's friend anymore. She would make an effort to fix things and yes,the stalking thing is Carrie so I correct that but they still aren't speaking for Carrie. Actually,considering all those long,silences Carrie isn't speaking for Carrie.

  • jeffersonlicet Jeff; (@jeffersonlicet) reported

    @hbomax I would like to use arrows to go back and forward 15s. Do you need help to code this? I’ll glad to help.

  • TheRealKlang TheRealKlang (@TheRealKlang) reported

    @hbomax secretly went from the worst streaming service to…aces?

  • miles_tidal miles tidal (@miles_tidal) reported

    @DCpeacemaker @hbomax I came home from work and my son was watching this. I was just in time to see John Cena railing some chick. Seems like a great show.

  • Tailsmo0318 Ra Akira Kawa (@Tailsmo0318) reported

    @HBOMaxHelp I made a mistake. ****. It’s not HBO Max‘s problem. But the frame rate of HBOMax is worrying.

  • Tailsmo0318 Ra Akira Kawa (@Tailsmo0318) reported

    HBO Max can't log in, and the webpage login directly hits the face with a black screen! @Windows @Microsoft Will you really collect feedback? If you don't collect it, then keep giving feedback. Feedback is enough to really accept feedback and modify bugs. @hbomax

  • writerlane S Lane Porter (@writerlane) reported

    Using @hbomax on Roku is officially a traumatic event. Your award for worst app in the history of apps is in the mail. It will probably be late.

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