HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

Less
More

hbo-max Hero Image

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Richmond, VA 2
Fort Worth, TX 2
Dallas, TX 2
Toledo, OH 2
Philadelphia, PA 2
Los Angeles, CA 2
Fort Myers, FL 2
St. Louis, MO 2
Chambersburg, PA 1
Bel Air, MD 1
Chamois, MO 1
Oak Harbor, WA 1
Bangor, ME 1
Reynosa, TAM 1
Santa Catarina, NLE 1
García, NLE 1
Brie-Comte-Robert, Île-de-France 1
Torrijos, Castilla-La Mancha 1
Bron, Auvergne-Rhône-Alpes 1
Quinns Rocks, WA 1
Lyon, Auvergne-Rhône-Alpes 1
Chelles, Île-de-France 1
Columbus, OH 1
Villeurbanne, Auvergne-Rhône-Alpes 1
Tours, Centre-Val de Loire 1
Limoges, Nouvelle-Aquitaine 1
Clinton Township, MI 1
Couvains, Normandie 1
Brno, Jihomoravský kraj 1
Dunkerque, Hauts-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • followjonathanm Jonathan Milenko (@followjonathanm) reported

    @HBOMaxHelp In the "forgot password" process in Safari/Mac, I should "Enter the code that appears on your TV." Did not expect that. Exactly where should I see that code? I presume using the Apple TV app somehow. Or was that an error?

  • Janette_Daugher JanetteDaugherty (@Janette_Daugher) reported

    @BatmanvSuperman @hbomax Who will help me with advice?

  • MattVOCreative MattySed (@MattVOCreative) reported

    @hbomax We watched one episode. Completely uninteresting. Over-acting. Mediocre writing. Just awful in every way. Pass.

  • PapaShirbert Todd Shirley (@PapaShirbert) reported

    @HBOMaxHelp How do I make the Apple TV app default to NO SUBTITLES? I have to turn them off every time I watch something! Especially annoying when I turn them off in the pre-roll ad and then have to turn them off again when the main show starts! Help!

  • ItsMalikk__ Steelers(6-6-1) (@ItsMalikk__) reported

    @hbomax why I’m paying y’all $15 fix your ****

  • sneaker13130144 sneakerlife (@sneaker13130144) reported

    @hbomax Real friends would have never done this awful reboot!

  • mikecarter92 Mike Carter (@mikecarter92) reported

    @hbomax This may be the worst show I’ve ever seen.

  • JustinQueef JustinQueef (@JustinQueef) reported

    @hbomax @HBO why does your app not work when connecting to a tv ?

  • shizzyrocks **** (@shizzyrocks) reported

    @HBOMaxHelp None of these work. Your app has an issue overhear Roku devices on 4k hdr/Dolby Atmos new release movies. Reddit and Roku boards have complained about this for awhile. Someone needs to figure it out. Doesn't happen on just hd movies.

  • EBurg_BurgMedia Elizabeth M Burg (@EBurg_BurgMedia) reported

    @JoeyK_COT @HBOMaxHelp .@ATT Is this something customer service can help with?

  • Marla_holy_lion peace.n.joy.n.love (@Marla_holy_lion) reported

    @hbomax Sheesh...4 minutes in to "And Just Like That" and I'm having major regrets. Terrible.

  • psychoboiXP Psycho Clown 🤡😈 (@psychoboiXP) reported

    @hbomax The HBOmax app on my PS4 is basically broke my Friend payed on his HBO max recently but when I try clicking play on a show or movie it kicks me back to the menu. Plus it won't let me add any show or movie now you guys gonna fix that or explain why it's happening.?

  • malamakakai Hale Kenworthy (@malamakakai) reported

    @AndJustLikeThat @hbomax #AndJustLikeThat MAJOR disappointment. How dare you? All of it just sucked. NOTHING even came close to being realistic to how we all came to know and love the cast. Like watching a brand new terrible show.

  • psychoboiXP Psycho Clown 🤡😈 (@psychoboiXP) reported

    @hbomax Nvm I fixed it by logging off and logging back in. Still I think the problem should be fixed for the people who also come across this issue

  • MyLife4Me79 Survivor Always (@MyLife4Me79) reported

    @mhideas7 @hbomax *spoiler alert* We were yelling at the TV “CALL 911!!” And “Why are you just sitting there?!” I was just mad that she wasn’t doing anything to get help but maybe she sensed he was too far gone and didn’t want him to die alone if she walked away for a second 💔

Map Check Current Status