HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

Less
More

hbo-max Hero Image

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
Washington, D.C., DC 2
Berlin, Land Berlin 2
Queens, NY 2
Atlanta, GA 2
Mexico City, CDMX 2
Riverside, CA 2
Rowlett, TX 1
Aurora, CO 1
Écully, Auvergne-Rhône-Alpes 1
El Pueblito, QUE 1
El Paso, TX 1
Lexington, NC 1
Philadelphia, PA 1
Groß-Umstadt, Hessen 1
Hamburg, HH 1
Pittsburgh, PA 1
Rochester, MN 1
Guayaquil, Provincia del Guayas 1
Abtsgmünd, Baden-Württemberg Region 1
Utrecht, ut 1
Firminy, Auvergne-Rhône-Alpes 1
Columbia, MD 1
Vancouver, BC 1
Genoa, OH 1
Hickory, NC 1
Lagoa da Prata, MG 1
Bridgeport, CT 1
Perry, GA 1
Brandenburg an der Havel, Brandenburg 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • Nano93650299 TC (@Nano93650299) reported

    @hbomax Hello, your app on roku tv feels bloated and lags. Other apps are fine and dandy. Yours is the only one that I have a problem with.

  • TCN808 T.J. Bravo | TCN (@TCN808) reported

    According to my @hbomax, #BatmanReturns , #BatmanForever, and #BatmanAndRobin will be leaving at the end of the month. Get your fix in! And yes, Batman Returns is a xmas movie

  • TheFandomCorps NOVA-🎄CHRISTMAS CORPS!🎄 (@TheFandomCorps) reported

    @philbova @hbomax Will be spending most my day trying to get it to work in Canada.

  • leaveittoleonor Leave it to Leonor (@leaveittoleonor) reported

    @HBOMaxHelp this doesn’t work! any other options?

  • TheCollector198 The Collector⚒️ (@TheCollector198) reported

    HBO Max is available on Xbox and PlayStation consoles, but it seems 4K support will have to wait on those devices. #WonderWoman1984 @hbomax @PattyJenks I'm hoping this will be fix Please tell me that Roku will have it in 4K

  • jmmckay1 James Michael McKay (@jmmckay1) reported

    @hbomax My HBO MAX on Comcast has to buffer. I'm paying for "up to" 100 Mbits per .. I get 20- 22 Mbps.. **** @Comcast

  • Linmirandacom LinMiranda.com (@Linmirandacom) reported

    @daemonsanddust @hbomax Too hyped, can't sleep. Please send help [in the form of a hot air balloon] #NewWorldsAwait #HisDarkMaterials

  • Joe43307140 destroy the left (@Joe43307140) reported

    @hbomax @WonderWoman84HQ It’s crap ,terrible film ,so woke it’s unreal ,another franchise down the pan ,go woke go broke

  • IGuessImLiti Liti (@IGuessImLiti) reported

    @HBOMaxHelp I tried that. Didn't work. But I seem to have done something that got it to work. Thank you for your promptness though.

  • WhitneyHudak Whitney Hudak (@WhitneyHudak) reported

    @hbomax 4 factor authentication. Requires 3 devices and a spreadsheet to login...

  • Pawan54605926 Pawan (@Pawan54605926) reported

    @hbomax God help me 30th thausan dollar help

  • itsyaboicamcam DANGER: NERD ALERT (@itsyaboicamcam) reported

    @HBOMaxHelp having streaming issues with the site on chrome for the last few hours - same thing last weekend. Buffering/skipping every few seconds. Any known issues?

  • suburbantrapboy trap (@suburbantrapboy) reported

    but fr @hbomax might be the worst streaming service in actual functionality. christopher nolan right about that. dude any time i stop an episode and want to start again, it restarts the whole thing. then i cant even fast forward at all. sucks cuz there is some pretty good content

  • Not_Cryz Cryz (@Not_Cryz) reported

    @mycraizins @hbomax Download the HBO Max app and login with Hulu credentials

  • uitba88 A.K. (@uitba88) reported

    @Roku @hbomax the volume for HBO Max is super low and I’ve increase the volume by nearly 50%. All other apps seems to be fine, so it’s not a device issue. Please fix.

Map Check Current Status