HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dallas, TX | 3 |
| Paris, Île-de-France | 2 |
| Seattle, WA | 2 |
| Zapopan, JAL | 2 |
| Buffalo, NY | 2 |
| The Hague, zh | 1 |
| Toano, VA | 1 |
| Minneapolis, MN | 1 |
| League City, TX | 1 |
| Naugatuck, CT | 1 |
| New York City, NY | 1 |
| Walnut Creek, CA | 1 |
| Makati City, National Capital Region | 1 |
| Adelaide, SA | 1 |
| Santa Clara, CA | 1 |
| Mission Viejo, CA | 1 |
| Clio, MI | 1 |
| Rolling Meadows, IL | 1 |
| Manises, Comunitat Valenciana | 1 |
| San Antonio, TX | 1 |
| Riverside, CA | 1 |
| Port Saint Lucie, FL | 1 |
| Los Angeles, CA | 1 |
| Chicago, IL | 1 |
| Houston, TX | 1 |
| Cornersville, TN | 1 |
| São Francisco do Sul, SC | 1 |
| Holden, ME | 1 |
| Aurora, IL | 1 |
| Portland, OR | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Bailey Grandis
(@bailey_grandis) reported
@HBOMaxHelp Trying to watch it on the HBO Max app on my fire stick. I’ve been trying to play the #HouseOfTheDragonHBO episode for half an hour and it just crashes. No error message.
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tom “boris” o’blivion
(@tsayvs) reported
@HBOMaxHelp I have no problem watching The Rehearsal
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🇺🇦WhovianKate
(@SpoonZoo_Meidas) reported
And, @HBOMaxHelp - I followed ALL the trouble-shooting for the FireTV (which is very well-written, step-by-step, I must say,) HOWEVER, it did NOT fix my issue. After the HBO previews and the quick static, the app crashes and it flips me back to the FireTV home.
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Morra
(@ntmorra) reported
@hbomax My app is broken send help please
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Sean O
(@Seano15O) reported
@hbomax Come on hbo. Pump up a show get us excited to what? Crash for 30 minutes straight once it hits the hbo fuzzy screen. Not cool, not cool at all.
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IdiotRS
(@WeAreZeSupports) reported
@hbomax Ok this is ridiculous guys. it's a GAME OF THRONES SPINOFF how on Earth are you not prepared to host this? How do I get on to watch the premier? we're a halfhour late and sign ins still don't work
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emma t
(@emmatisch) reported
@HBOMaxHelp @shyromeo I’m on fire stick 4k, Vizio tv. I did all the things you suggested and it didnt work. How can i fix it please?
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Christopher McIntyre
(@Doofenschmertz) reported
@HBOMaxHelp the app on my Amazon Fire tc keeps crashing right when the HBO logo come up Before the house of dragons episode? Help
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name12
(@esotericmesmer) reported
@hbomax dev: should we maybe increase server capacity to meet demand for #HouseoftheDragon ? @hbomax management: haha, no f those guys, just make the previews work
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Clipper Fan #29 Mecca da Woman King
(@g_mecca) reported
@HBOMaxHelp this is fricking awful. Drop, drop, drop right after I watch the advertisement of your shows. Shameful ****.
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Destiny's Stepchild
(@KCCT) reported
@hbomax Please acknowledge that a LOT of the public is not able to watch #HouseoftheDragon due to problems in the app. It would make me feel better to know that someone’s working on this!!!
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THEFIG
(@F_I_G_M_O_B) reported
@emmatisch @hbomax Yeah it's weird my fire stick in bedroom won't work but the one in living room does and the app on my phone works so idfk anymore lol
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Dave Jones
(@dave_j_mke) reported
@HBOMaxHelp This is ridiculous. The worst part is you don’t care.
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Todd Beck
(@ToddBeck302) reported
@HouseofDragon @hbomax I would just like to be reminded when you fix your streaming service so I can actually watch it…
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Carly Kempler
(@CarlyKempler) reported
@HBOMaxHelp @wjmartin0824 Did this. Didn’t help. The app is working, I can watch other HBO programming, it’s just the new show. Wow.
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