HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Richmond, VA 2
Fort Worth, TX 2
Dallas, TX 2
Toledo, OH 2
Philadelphia, PA 2
Los Angeles, CA 2
Fort Myers, FL 2
St. Louis, MO 2
Bel Air, MD 1
Chamois, MO 1
Oak Harbor, WA 1
Bangor, ME 1
Reynosa, TAM 1
Santa Catarina, NLE 1
García, NLE 1
Brie-Comte-Robert, Île-de-France 1
Torrijos, Castilla-La Mancha 1
Bron, Auvergne-Rhône-Alpes 1
Quinns Rocks, WA 1
Lyon, Auvergne-Rhône-Alpes 1
Chelles, Île-de-France 1
Columbus, OH 1
Villeurbanne, Auvergne-Rhône-Alpes 1
Tours, Centre-Val de Loire 1
Limoges, Nouvelle-Aquitaine 1
Clinton Township, MI 1
Couvains, Normandie 1
Brno, Jihomoravský kraj 1
Dunkerque, Hauts-de-France 1
Westerville, OH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • WolfpackCasey MetaWolfpackKC (@WolfpackCasey) reported

    @hbomax why is your service not working?

  • BaldThoughts Bald Thoughts (@BaldThoughts) reported

    @BougieMiles @hbomax What?!? You wait until the next day? That’s horrible. I understand dealing with problems when the service is free. But when you’re paying $100+ per year, these problems are unacceptable

  • SportsPrincess SportsPrincess (@SportsPrincess) reported

    Is @hbomax affected by the @awscloud outage? I can’t get it to play anything. #AWS

  • circuscarny1 Circus Carny (@circuscarny1) reported

    @hbomax I like everyone in this but it's just terrible. Got thru one episode. Barely.

  • RPTexan Robert Powell (@RPTexan) reported

    @RealSportsHBO @hbomax My fondest hope is that HBO Sports hires someone that doesn't think exactly like everyone else on this show. However, I realize that will never happen. HBO and Gumbel can't have anyone that isn't in lockstep with them on every issue.

  • coastal_j CoastalJ (@coastal_j) reported

    @hbomax why does the app kick us out each time we try to watch. It says it doesn’t recognize our subscription. Happens constantly! Then, after 30 mins of trying to log in, it all of a sudden works. Help!

  • BlazenBlade Blazen Jackson (@BlazenBlade) reported

    @hbomax for some reason I can't get videos to play on my PS4. I need some help!!!!

  • Mark20060522 Mark (@Mark20060522) reported

    @HBOMaxHelp Fire stick. No issues with any other apps.

  • xdimebagdx will burback (@xdimebagdx) reported

    @angelamelini @TheMatrixMovie @hbomax Mine won't work, are you able to watch the movie?

  • popcornprophec popcorn prophecy (@popcornprophec) reported

    @hbomax just finished #TheMatrixResurrections it was pure agony! One of the worst movies I’ve ever seeen. @wbpictures I hated that your company was mentioned by name in the film! This ended my year on a bad note, it was worse than #OmicronVariant I hate y’all for this!

  • BaldThoughts Bald Thoughts (@BaldThoughts) reported

    @BougieMiles @hbomax Seriously. I paid for an entire year, but now I’m second-guessing my purchase. Might have time to dispute the charge with cc and get a refund if this keeps up. Seems like the error happens whenever it stops for a commercial.

  • Mark20060522 Mark (@Mark20060522) reported

    @HBOMaxHelp This app is unusable. I am having no internet issues and every video I watch has audio sync issues. Any ideas? Seems like this is a common hbo problem. Thinking about canceling.

  • AmparoG68587773 Amparo G🇺🇾🇺🇸 (@AmparoG68587773) reported

    @DCComics @hbomax if what you have planned for 2022 is as bad of your latest shows... you are in trouble...

  • blk__hottiee Amazing Brother 🤠 (@blk__hottiee) reported

    Can y’all fix y’all trash *** glitchy *** app @hbomax

  • nanonano1982 Nano vega (@nanonano1982) reported

    @CynthiaNixon @hbomax Cynthia the podcast its awful!!! Dont kill the show please

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