HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Conroe, TX 2
Buffalo, NY 2
Saint Paul, MN 2
Richmond, VA 2
Fort Worth, TX 2
Dallas, TX 2
Toledo, OH 2
Philadelphia, PA 2
Los Angeles, CA 2
Fort Myers, FL 2
St. Louis, MO 2
Lakeland, FL 1
Henrico County, VA 1
Farmville, VA 1
Angra dos Reis, RJ 1
Chesapeake, VA 1
Wheaton, IL 1
Green Bay, WI 1
Goiânia, GO 1
Zapopan, JAL 1
Woodland, CA 1
Orlando, FL 1
Seattle, WA 1
Chambersburg, PA 1
Bel Air, MD 1
Chamois, MO 1
Oak Harbor, WA 1
Bangor, ME 1
Reynosa, TAM 1
Santa Catarina, NLE 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnKev63475368 John Kevin (@JohnKev63475368) reported

    @hbomax 'cos its friends i wont tweet #restorethesnyderverse on it. That would be awful, so again, i wont tweet #restorethesynderverse under it.

  • Royce_D33 Social Climber (@Royce_D33) reported from Nashville, Tennessee

    @HBOMaxHelp My smart TV. I downloaded hbo max app on to the television. - I resolved the issue by unplugging my television and re-downloading the app. Thanks for the reply.

  • TheSaxyOne Heather #BringWynonnaHome (@TheSaxyOne) reported

    @FR4NT45T1C @hbomax Maybe if I had learned how to braid my hair I would've kept it long. lol Or not because that's too much work in the morning. #WynonnaEarp #BringWynonnaHome

  • KandaceCrystal K. (@KandaceCrystal) reported

    Anybody else having issues with @hbomax on Apple TV? Mine is constantly freezing and having to be closed out.

  • jcunningham07 James Cunningham (@jcunningham07) reported

    @hbomax @HBOMaxHelp if a movie/show is downloaded onto my device, why does “WiFi streaming only” setting need to be off to play while on cellular? I have it on my device. There is no streaming. Please help!

  • borateen0 Rob Rosenblatt he/him (@borateen0) reported

    VERY happy to find out #TheNewAdventuresofOldChristine is available on @hbomax, but also VERY disappointed to find out we'll probably never get to watch #TheDrewCareyShow because of music copyright issues. @DrewFromTV, who can we continually complain to to get this rectified?

  • i4n i4n (@i4n) reported

    @BellSA76 @HBOMaxHelp Me too. I’m still having trouble on multiple devices. I agree it’s an HBO issue

  • GiaComo4427 Gia Como (@GiaComo4427) reported

    @HBOMaxHelp So you’re not going to offer it to Crave or another Canadian equivalent?Similar to other HBO Max shows in the past? Wow. Awful.

  • IDew802 Area of Areola (@IDew802) reported

    @hbomax Why don’t your downloads work offline for like flights for instance? Glitch of feature? Couldn’t watch Jean Smart on Hacks on my flight, it was tragic

  • SnyderFan7 Jason Todd (@SnyderFan7) reported

    @George_Taylor94 #SnyderCut smashed the servers and beat records of other movies to ******* pulp. Look at this @hbomax @jasonkilar

  • mrbigmike87 Mikey Mike (@mrbigmike87) reported

    @HBOMaxHelp Customer service with Google was terrible but I got it figured out by cancelling and then re-subscribing with YouTubeTV rather than Google Play, who knew it was different? They need a HBO Max auth in THEIR app

  • malarkeypimp getcha thong outcha bussy, pleighboi (@malarkeypimp) reported

    @paynus3 @hbomax Was such a ******* terrible movie. The first one was pretty good too.

  • CutHamad Hamad 浜田 حمد (@CutHamad) reported

    It’s actually hard for me now to even think about giving money to @WBHomeEnt @WarnerMedia and please don’t insult my intelligence by telling me giving money to @hbomax will help #RestoreTheSnyderverse.

  • mets311grl Michelle Patini (@mets311grl) reported

    The @hbomax app is giving me a headache. I never know when it's going to work 🤬

  • xfbard Lindsey - #BringWynonnaHome (@xfbard) reported

    @TopShelf_Law @hbomax Let' see what kind of "trouble" we can get into today.... #WynonnaEarp #BringWynonnaHome

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