HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Berlin, Land Berlin 2
Queens, NY 2
Atlanta, GA 2
Mexico City, CDMX 2
Riverside, CA 2
El Paso, TX 1
Lexington, NC 1
Philadelphia, PA 1
Groß-Umstadt, Hessen 1
Hamburg, HH 1
Pittsburgh, PA 1
Rochester, MN 1
Guayaquil, Provincia del Guayas 1
Abtsgmünd, Baden-Württemberg Region 1
Utrecht, ut 1
Firminy, Auvergne-Rhône-Alpes 1
Columbia, MD 1
Vancouver, BC 1
Genoa, OH 1
Washington, D.C., DC 1
Hickory, NC 1
Lagoa da Prata, MG 1
Bridgeport, CT 1
Perry, GA 1
Brandenburg an der Havel, Brandenburg 1
Sacramento, CA 1
Renton, WA 1
Santa Maria, CA 1
Newark, DE 1
Mount Pleasant, SC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • Jarelsy91 Rosario Mendoza (@Jarelsy91) reported from San Antonio, Texas

    @HBOMaxHelp I’m watching a movie on HBOMAX but the movie just paused! I exit the app twice but still happens. Can you guys fix it?

  • jonjace24 Fashionforty | BLM (@jonjace24) reported

    @rubylovesanime @hbomax They do have it but there app has been really bad lately and for some reason when i select japanese it still doesn't play. I tried @Crunchyroll but there audio quality is too low on mobile for me to enjoy it on my train ride

  • craig1555 Craig (@craig1555) reported

    @HBOMaxHelp No, any error messages. HBO Max crashing

  • udderhole Buttboob (@udderhole) reported

    @hbomax thanks for scaring my kitten. Def not subbing. Fix your ads

  • kindheartedmiss 𝙰 𝚖 𝚊 𝚗 𝚍 𝚊 (@kindheartedmiss) reported

    @hbomax hi- i’m trying to update my subscription, but keep getting an error message. can you help?

  • Doc_Rogers Doc. (@Doc_Rogers) reported

    Holy hell. How has no one at @xbox forced @hbomax to fix their app. The app does not support Dolby Vision or Atmos. I have to switch my receiver to the fire stick.

  • rslamon Commander In Thief (Biden cheated) Same on Gab (@rslamon) reported

    @hbomax Can you PLEASE do something to fix your UI??? Every time I try to watch a series it errors by the time episode 5 is up. Boooooo!!!!!

  • Shaine_O_Mac Shane with two A’s (@Shaine_O_Mac) reported

    @hbomax has more bug issues than gateway 2000

  • yagirlalex96 alex🌵 (@yagirlalex96) reported

    YO @hbomax @amazon FIX YOUR **** 😭😤 the HBO Max app on the Fire Stick is GARBAGE. Constant buffering, menu errors, even after hard resetting the actual device. And might I add that this is our NEW Fire Stick. Smh. This happens every weekend watching GoT with my family.

  • Alessandrocamon AKA Ruzante (@Alessandrocamon) reported

    @HBOMaxHelp @motejod It does. Not. Work

  • BrazyHeaux Gray.FGC ❤️‍🔥 (@BrazyHeaux) reported

    @hbomax why can’t I watch my @dallascowboys crash and burn from the inside out? I thought Hard Knocks was a HBO Original! 🙄

  • yasukeforpres Yusuke Urameshi 🇯🇲 (@yasukeforpres) reported

    @hbomax can I come work for y’all and fix y’all damn streaming system cuz I’m tired

  • phillip_tho 𝙧𝙤𝙙𝙚𝙤 𝙨𝙞𝙙𝙚 𝙘𝙝𝙖𝙧𝙖𝙘𝙩𝙚𝙧 🤠 (@phillip_tho) reported

    @HBOMaxHelp It’s a Vizio V-series (V655). I already know there isn’t an app available but, since there is for nearly every other streaming platform, including ones that are newer than HBO Max, I’m expecting that you’re working to fix that soon :)

  • jafrancov Alex Franco (@jafrancov) reported

    Hey @hbomax, you really need to fix your app for #Roku devices, it crash, is so slow, and heat the device to the point that it needs to reboot!

  • craig1555 Craig (@craig1555) reported

    @HBOMaxHelp HBO Max is not working roku???

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