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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 1
Hilton, NY 1
Jordan, MN 1
Boston, MA 1
Omaha, NE 1
Birmingham, England 1
Schongau, Bavaria 1
Hollywood, FL 1
Bellevue, NE 1
Alpena, MI 1
Palm City, FL 1
Saint-Gildas-de-Rhuys, Brittany 1
Leeds, England 1
Liverpool, England 1
Brackley, England 1
Saalfeld, Thuringia 1
Max Meadows, VA 1
New York City, NY 1
Urbana, OH 1
Oklahoma City, OK 2
Denver, CO 1
Queens, NY 2
Springfield, MO 1
Charlotte, NC 1
Rice, MN 1
Providence, RI 1
Seattle, WA 1
Newnan, GA 1
Waynesville, NC 1
João Pessoa, PB 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • daryn_berger
    Daryn S. Berger (@daryn_berger) reported

    @hbomax any info on the technical issue with the Michigan Alabama game?

  • HardingJay1981
    U Mug (@HardingJay1981) reported

    @hbomaxhelp so you can't help me then? shall I just delete my subscription ?

  • Sasha_Arilda
    Sasha | Gen 10 HYPE (@Sasha_Arilda) reported

    @hbomaxhelp @HBO @AEW Plz fix the hbo max stream, I still am sitting on a loading screen

  • FatGuyLilCoat89
    Steven (@FatGuyLilCoat89) reported

    @JayBeasta @hbomaxhelp I had to go and order it on Prime because we're 40 mins in and no fix. HBO assist has been useless and said they'll "email me" with a specialist, when asking for a refund.

  • BigDaddyWarbux
    Kyle Broflovski (@BigDaddyWarbux) reported

    Help please! Still on a social media blackout because I don’t to be spoiled. I’d appreciate any look from @AEW @hbomax @TonyKhan — I’ve never missed a PPV yet! Very disappointed. The watch party and 100$ in pizza and wings was a waste 🙁

  • KimiMtz17
    Kimi Martinez #JB17 🩵 (@KimiMtz17) reported

    @JayBeasta @hbomaxhelp Maybe because it's not his problem, but HBO Max's??

  • JimmyMidyette
    Jimmy Midyette 🇺🇸 (@JimmyMidyette) reported

    @JeremyH418 @hbomax @jk_rowling I doubt it seriously. Between the wokesters who will actively cancel their HBO accounts over it and the distressingly large swath of people freaking out about Snape’s skin color, I suspect it will have trouble finding a big audience.

  • RealJPSquared
    Jp *checkmark (@RealJPSquared) reported

    @hbomax if you can't competently stream live sports, give it to someone else. Choppy, audio goes out of sync... This is the worst garbage stream I've ever had to deal with.

  • WotBuwcheeks
    EllyButt 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦🇪🇺 (@WotBuwcheeks) reported

    @hbomax has awful coverage for the football, why the hell did @footballontnt move there?

  • hudclaire
    fer (@hudclaire) reported

    @hbomax get to ******* work

  • roidrage11
    Tommy (@roidrage11) reported

    @hbomaxhelp @stabbinfresh No help

  • VeritasLiberta8
    Veritas Libertas (@VeritasLiberta8) reported

    Hey @hbomax fix your audio

  • aaron_lassiter
    Aaron Lassiter 🌵 (@aaron_lassiter) reported

    @hbomax Great job you ******* retards, your god damn Google TV app is completely god damn broken. Takes me immediately to a screen to add an avatar and then just spins for minutes on end with no ability to get ******** out of that bullshit. *********** fuckstains.

  • abbylove07
    Abby Love (@abbylove07) reported

    @hbomaxhelp we purchased the AEW PPV and couldn’t watch it at all kept giving us errors and have been on support for an hour and a half online we want a refund of our money plz help

  • DerrickRamsey17
    Derrick Ramsey (@DerrickRamsey17) reported

    @hbomaxhelp we have been trying to get ahold of you for an hour. We have tried to call message you about the aew ppv now working for us. At this point we want a refund. Can you help.

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