HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 2
Philadelphia, PA 2
Buffalo, NY 2
Richmond, VA 2
Dallas, TX 2
Fort Myers, FL 2
Chicago, IL 1
Houston, TX 1
Cornersville, TN 1
São Francisco do Sul, SC 1
Holden, ME 1
Aurora, IL 1
Portland, OR 1
Chihuahua, CHH 1
Monroe, NY 1
San Jose, CA 1
London, England 1
Lakewood, NJ 1
Brewer, ME 1
Suzano, SP 1
Brasília, DF 1
Paris, Île-de-France 1
Lakeland, FL 1
Henrico County, VA 1
Farmville, VA 1
Angra dos Reis, RJ 1
Chesapeake, VA 1
Wheaton, IL 1
Green Bay, WI 1
Goiânia, GO 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • TheFortressTurf Scotty (@TheFortressTurf) reported

    @aka_JamesJLINY @hbomax @BetteMidler She's the #worst

  • DMN666_DaLoli she ebbin on my neezer til i scrooge (@DMN666_DaLoli) reported

    @Realityentruth @hbomax @mindykaling Velma is now Indian because its basically Mindy being Velma. I consider Indians to be as white as white people so maybe it still might work idk 🤷 i feel like she is way to dark thou.

  • seamusodea89 William M. Buttlicker (@seamusodea89) reported

    @jessiemaltin @hbomax It ran like total *** on my Playstation, but since I've switched to an Android TV it's been MOSTLY okay. At launch it was almost aggressively bad. Best library, worst app.

  • kmvanderberg Kerry Vanderberg #RestoreTheSnyderVerse (@kmvanderberg) reported

    Anyone else having issues with the @hbomax app? I was watching #ZackSnydersJusticeLeague on it, but the picture is SIGNIFICANTLY darker, where details are obscured. It only shows in HDR when my TV still plays Dolby Vision on other apps. I switched to my 4K and is a BIG difference

  • belle0525 Tiffany Marie (@belle0525) reported

    @hbomax PLEASE FIX WHATEVER IS GOING ON WITB YOUR SERVICE. WHEREVER I AM AT IT FREEZES ALL THE DAMN TIME. I AM ABOUT TO CANCLE SUBSCRIPTION AND TELL MY FRINDS NOT TO SUBSCRIBE #PISSEDOFFCUSTOMER

  • kevinhumphreytn Kevin Humphrey (@kevinhumphreytn) reported

    @DramaFreeLeo @hbomax No problem

  • johnsonbcw Ben (@johnsonbcw) reported

    @hbomax first season of @PLLTVSeries please fix the skip intro button. my wife is pregnant.

  • claykeller Clay Keller (@claykeller) reported

    @jessiemaltin @hbomax FWIW I rarely have major issues with it? Runs really smoothly on Xbox X, a little less so on Apple TV but not crashing or anything.

  • chuckheffernan Ukraine WILL Win!!! (@chuckheffernan) reported

    @HBOMaxHelp Did everything still screwed up! Nothing worked. You guys have been screwing with me ever since I got HBO through YouTubeTV. FIX IT!!!

  • HollyDuGotti Halls (@HollyDuGotti) reported

    @HBOMaxHelp Lmao this happens on EVERY device. Browser. Amazon app. Android app. Android app with Chromecast. Amazon TV. Samsung Smart TV. LG Smart TV. Ipad. Iphone. The issue is not the user device or user bandwidth but HBO not having sufficient server capacity for its customer base.

  • jessiemaltin Jessie Maltin (@jessiemaltin) reported from Los Angeles, California

    Does @hbomax pretty much never work for anyone else? My friends seem to have the same issues we do. Can barely get through an episode (if the app even loads up at all.) Very, very frustrating

  • livefreejim Jim Mason (@livefreejim) reported

    @RexChapman @hbomax Don't be a zealot. Plenty of people who are faithful are truly good people. And not just "good", seriously some of the best human beings the world has to offer. Writing them off is a sin even to someone who doesn't believe in sin. It's awful. Use your ******* heads.

  • _RobYo JJ Jingleheimerschmidt (@_RobYo) reported

    @asiddiqui15 @Nic_Breezy @hbomax Same, but best content worst performance for streaming imo

  • TrumpHasNoMoney BrokeAss Trump (@TrumpHasNoMoney) reported

    @HBOMaxHelp Waiting for it to cut out again so I can send you a screenshot of the error message.

  • TheRealJaimeP Jaime Ponce 🧢 ☂ (@TheRealJaimeP) reported

    @MyNameIsMatt12 @hbomax I don’t think it’s terrible.

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