HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Berlin, Land Berlin | 2 |
| Queens, NY | 2 |
| Atlanta, GA | 2 |
| Mexico City, CDMX | 2 |
| Riverside, CA | 2 |
| Portland, OR | 2 |
| Philadelphia, PA | 1 |
| Groß-Umstadt, Hessen | 1 |
| Hamburg, HH | 1 |
| Pittsburgh, PA | 1 |
| Rochester, MN | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Abtsgmünd, Baden-Württemberg Region | 1 |
| Utrecht, ut | 1 |
| Firminy, Auvergne-Rhône-Alpes | 1 |
| Columbia, MD | 1 |
| Vancouver, BC | 1 |
| Genoa, OH | 1 |
| Washington, D.C., DC | 1 |
| Hickory, NC | 1 |
| Lagoa da Prata, MG | 1 |
| Bridgeport, CT | 1 |
| Perry, GA | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
| Sacramento, CA | 1 |
| Renton, WA | 1 |
| Santa Maria, CA | 1 |
| Newark, DE | 1 |
| Mount Pleasant, SC | 1 |
| Montechiarugolo, Emilia-Romagna | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Keith
(@KeithHayhurst1) reported
@hbomax Terrible app. Wouldn’t recommend
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Sav
(@SavSavvz) reported
@wbpictures @hbomax Terrible film.
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Hired_Gunn_84
(@84Hired) reported
@HBOMaxHelp I checked for updates first,which did not fix the problem. So I uninstalled and reinstalled and the video I wanted to watch played but now Everytime I want to watch a movie I have to uninstall and then reinstall the app in my TCL Roku tv.
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dilemma
(@dilemmawhoknows) reported
@prodigalsonfox I would profile Capshaw, protect The Surgeon (I know, I'm a terrible human being) and partner Hoxley guess. Or, well, protect the show, partner the other Prodigies and profile @hbomax to #SaveProdigalSon! #SaveSunshine
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Nel Bringsjord
(@Nel_Bringsjord) reported
@cassjmgelt @hbomax What? She's absolutely awful in it. Frozen face. Can't act. Jeeze. Awful, or rather, offal.
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Christopher Romijn-Stamos 😷
(@funkolivier) reported
@AdeelofSteel @hbomax @CraveCanada I think that's a big problem then.
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LOBO ♎️🔮☮️
(@Who_Said_Lobo) reported
@Stasha_sanchez @LegendaryMax @hbomax Quality work right here 👏👏👏
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Jeanette Moreno
(@jmmiami0815) reported
@HBOMaxHelp Thanks @HBOMaxHelp for your reply. Can you explain why this happens only with this movie and I can watch all the other ones with no issues.
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Sara
(@QuinoaReeves) reported
Ayyye @hbomax @DCComics I tested negative for strep throat and missed 4 days of work at my new job for no reason, but you know what could mend this stressed soul? Bringing back #TeenTitans for any number of seasons above zero
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Whistl
(@whistl034) reported
@HBOmax just crapped out on me in mid-episode. The menus work, but it won’t play Babylon5 S1E2 anymore (just get 3 dots). Watching a different streaming service now.
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Kevin Nasky, DO
(@psypharmacopeia) reported
@HBODocs @hbomax Sadly the pendulum has swung wildly in the other direction: people who rely on opioids for pain mgmt are (often abruptly) forced off meds & suffering tremendously. This is a complex issue that needs to be addressed w/ much more nuance & thoughtfulness than what we’re seeing now.
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Travis Seg
(@TheCosmicHacker) reported
@hbomax Whats with hbo max's problem with spoilers? It's detrimental. The Sopranos photo for season 1 ep 12 ruins the biggest plot point in the entire first season. Tony almost being killed. Then with Misery 1990, it shows Kathy Bates with a pistol on the cover. Fix this.
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🍕
(@DoYourJobSix) reported
@hbomax @HBOMaxHelp Lots of issues with your app recently. Won’t load. Any suggestions?
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Patrick Gregson
(@patrick_gregson) reported
@hbomax your UI is quite possibly the worst I’ve ever seen including any websites from the early 2000’s. Contact me for the full list of grievances
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Stark Contraxt 🇺🇸✊🇺🇸🦬
(@jahmezactual) reported
Hey @HBO @hbomax can you try to fix your @Apple TV app so when my son wants to watch another episode of a cartoon, we don’t have to close out the app completely and log back in? It’s really annoying to have to do that every 15 minutes.
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