HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 2
Fort Myers, FL 2
St. Louis, MO 2
Paris, Île-de-France 2
Quito, Provincia de Pichincha 2
Sherbrooke, QC 1
Salem, WI 1
Allentown, NJ 1
Solidaridad, ROO 1
Macungie, PA 1
Jiutepec, MOR 1
Madrid, Comunidad de Madrid 1
East Lansing, MI 1
Bangkok, Bangkok 1
Bogotá, Distrito Capital de Bogotá 1
Ciudad Nezahualcoyotl, MEX 1
Urbandale, IA 1
Verona, WI 1
Salt Lake City, UT 1
Irvington, NJ 1
Hudson, OH 1
Denver, CO 1
Lima, Provincia de Lima 1
Boise, ID 1
Milwaukee, WI 1
Philadelphia, PA 1
Saint Paul, MN 1
Detroit, MI 1
Waynesboro, VA 1
Las Vegas, NV 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • DeborahVoce Debsie V (@DeborahVoce) reported

    @denalifox @hbomax I know what you mean. I was a sobbing mess when Gladys died. Had to work myself up to the last ep. I knew it would be sad, but three mascara drenched tissues later I had to take myself to the bathroom to sob into a bath towel, no joke😭😭😭😭brilliant show

  • jsarge66 BYUte (@jsarge66) reported

    Dear @hbomax I would like to watch my shows, please fix the app so it lets me watch anything over tv-14

  • communiess Communies (@communiess) reported

    @rachel_ellisTV @Twitter @hbomax I Used to Go Here, nothing but good things about I May Destroy You (but trigger warning), Two Weeks to Live was a trip, and Search Party looked insane. If those don't work, pop over to Hulu, Netflix, or Prime for Community.

  • SwingAndCrawl Web Swing. Wall Crawl. (@SwingAndCrawl) reported

    @gsnake18 @snydercut @hbomax Not really. 2017’s Justice League only used 10% of Zack Snyder’s work. 2021’s #SnyderCut will use 100% of it, plus the new scenes he filmed last year. Snyder’s cut has a different storyline, an R-rating, better effects, more characters, etc.

  • meces29 lisa (@meces29) reported

    Is @Roku ever going to fix @hbomax glitch?

  • win_clouds MsWinTheClouds (@win_clouds) reported

    @Hollandxchlmt @hbomax Not a single friend of mine, from producers to casting directors, have complained. It’s a better option than not putting out any new projects for a year, shelving & losing $ on existing projects, reaches a broader audience, and the cast/crew work/get paid. It’s a temp solution.

  • Bigjohnblinn John Blinn‼️ (@Bigjohnblinn) reported

    Just a quick movie update that I’ve been meaning to share. I watched The Little Things on @hbomax, expecting a modern day Se7en. I have to say, I was extremely disappointed. It has a great cast with nothing interesting to work with. Save your time. #TheLittleThingsmovie

  • trunology Hatu 🇬🇩 (@trunology) reported

    @AustinPlanet @chloebotts @hbomax Bigger doesn't mean better quality of image, resolution, angle of viewing etc. At my home I don't have to hear the crunching sounds of popcorn being chewed or paper wraps being crunched. Let's not even start on the bathroom breaks... I can keep going...

  • oinkoint22 Another Jennifer 🦀🎂 (@oinkoint22) reported

    @hbomax Ugh, this was terrible.

  • Da_Trash_Panda Trash Panda (@Da_Trash_Panda) reported

    @hbomax REALLY not a fan of the 3D animation, doesn’t work with their style I think.

  • dior_diorgalore Jose Curve-O (@dior_diorgalore) reported

    @hbomax you crash daily on my Roku. Can we fix that ?

  • Maybereal301 baked (@Maybereal301) reported

    @deschain1994 @hbomax Yea this is some bull **** I can’t believe they gave it to Warner Bros the quality at Warner bros is 🗑

  • becboops Beccs (@becboops) reported

    Hey @HBOMaxHelp! On two of my firesticks half of your movies/shows play with no video only sound. I also have subtitles on but don't have subtitles showing in anything. Help??? #hbomax #firestick

  • win_clouds MsWinTheClouds (@win_clouds) reported

    @hbomax This is our fave streaming app. Was a royal pain to set-up w/my Amazon but that’s resolved and the app has been reliable, the content awesome. Netflix, Hulu, Disney+ share 2nd. CBS was the worst, canceled b/c the app alone was a nightmare. Thx @hbomax, lockdown is more bearable.

  • thelittletoe the little toe (@thelittletoe) reported

    @DangervilleTeam @Legendary @hbomax If never advocate for bootlegging a high quality video that will surely be up

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