1. Home
  2. Companies
  3. HBO Max
  4. Outage Map
HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

Less
More
Check Current Status

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Odenton, MD 1
London, England 1
Hilton, NY 1
Jordan, MN 1
Boston, MA 1
Omaha, NE 1
Birmingham, England 1
Schongau, Bavaria 1
Hollywood, FL 1
Bellevue, NE 1
Alpena, MI 1
Palm City, FL 1
Saint-Gildas-de-Rhuys, Brittany 1
Leeds, England 1
Liverpool, England 1
Brackley, England 1
Saalfeld, Thuringia 1
Max Meadows, VA 1
New York City, NY 1
Urbana, OH 1
Oklahoma City, OK 2
Denver, CO 1
Queens, NY 1
Springfield, MO 1
Charlotte, NC 1
Rice, MN 1
Providence, RI 1
Seattle, WA 1
Newnan, GA 1
Waynesville, NC 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • AliKa_213
    ‏Λ L I . K Λ 🇮🇷 (@AliKa_213) reported

    @hbomax @DCOfficial We realy hope you fix this mess! We dont want the DCU hal jordan to be a brown old cop instead of a cool green lantern suits up some costume like the new 52... What ever is the idea, do it right! Not like this old ugly stuff !

  • eliteal210
    eliteal (@eliteal210) reported

    @ethankoo22 @hbomax understandable, but since it looks like her condition is deteriorating it could potentially affect her ability to be an attending. a 10 sec absence seizure when you have someone's life in your hands is a huge problem.

  • mangAman_vp
    Virtual Photographer...sometimes (@mangAman_vp) reported

    @hbomax Just a heads up: Using the app in the UK with adds, after adds appear the quality drops badly and you have to stop then restart. Also, the amount of adds in the first 10mins is brutal. Hardly enjoyable.

  • HardingJay1981
    U Mug (@HardingJay1981) reported

    @hbomaxhelp so you can't help me then? shall I just delete my subscription ?

  • VenusHeadTrap
    Drew Griffin (@VenusHeadTrap) reported

    @CutSchumacher @hbomax I like your optimism. But as I recall a lot of work was done on A3 assembly. There’s even some muffled dialogue. The BF work print I saw was great and feels like a finished film, but it has that disruptive time code over the picture and borrowed music from popular movies

  • professor5269
    ProfessorHulk52⚾🏈🏀 (@professor5269) reported

    The worst streaming app by far is @hbomax @HBO

  • KimiMtz17
    Kimi Martinez #JB17 🩵 (@KimiMtz17) reported

    @JayBeasta @hbomaxhelp Maybe because it's not his problem, but HBO Max's??

  • RileyDavis_37
    RileyDavis_37 ✨️ || fan account (@RileyDavis_37) reported

    @hbomax FIX THIS RN!!!! 😭 seriously, wtf!? you know how beloved of a character mohan is!! I don't care how you do it but we need her in s3!! 😭 #thepitt

  • cyberibe
    David Ibe (@cyberibe) reported

    @hbomaxhelp Streaming issues with your coverage of NCAA men's tournament. Live stream breaks to a commercial then the pictures freezes after the commercial ends. Sat there for a couple minutes the first time this happened, then backed out and restarted. 4 times today!!

  • Sammycat41
    🐈‍⬛ (@Sammycat41) reported

    @addievervale @hbomax Do your subtitles work? Mine don't and my mum can't hear 🫩 the Pitt is the only reason I paid for this subscription

  • bluth_lindsay
    linds (@bluth_lindsay) reported

    @msmooonny @hbomax 😭😭😭😭😭 it’s not even about the episodes it’s about supriya ganesh leaving 😞 but dr mohan really has been given the worst treatment this season idk it’s a mess all around

  • FatGuyLilCoat89
    Steven (@FatGuyLilCoat89) reported

    @JayBeasta @hbomaxhelp I had to go and order it on Prime because we're 40 mins in and no fix. HBO assist has been useless and said they'll "email me" with a specialist, when asking for a refund.

  • GetLoussss
    louphoria (@GetLoussss) reported

    @hbomaxhelp Ive tried that throughout the whole event, its still not working, i would like a refund at this point

  • DeQuan81
    Myke (@DeQuan81) reported

    @aaronrift @hbomax I got the error and backed out and went back and it's been fine all night.

  • BrandonHalloway
    Brandon Halloway (@BrandonHalloway) reported

    @hbomax the only thing your Harry Potter documentary should cover is how you didn’t have a budget for light bulbs. You have 6 months. Lighten the movie. It’s so dark the trailer looks awful. It’s giving everyone too dark game of thrones feeling. Shoot the show so we can see it.

Check Current Status