HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mountain View, CA 2
Phoenix, AZ 2
Raleigh, NC 2
Madrid, Comunidad de Madrid 2
Streamwood, IL 2
Blue Springs, MO 1
Martigues, Provence-Alpes-Côte d'Azur 1
Qinhuangdao, Hebei Sheng 1
Pohuwato, Provinsi Gorontalo 1
Coram, NY 1
Niagara Falls, NY 1
Clitherall, MN 1
Sapulpa, OK 1
Chicago, IL 1
Penfield, NY 1
Palm City, FL 1
Overland Park, KS 1
Mesa, AZ 1
Columbia, KY 1
Hillerød, Region Hovedstaden 1
Park Ridge, IL 1
White Lake, MI 1
Atlanta, GA 1
Mobile, AL 1
Nuevo Laredo, TAM 1
Ocala, FL 1
Tonanitla, MEX 1
Titusville, FL 1
Newbury, NH 1
Lake Worth, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • teflon_will Netflix and Will (@teflon_will) reported

    @hbomax fix your ****

  • CarryOutFucking CarryOutFucking (@CarryOutFucking) reported

    @hbomax why do the subtitles on season 2 Gomorrah only work intermittently on a TCL TV? The English dub is so bad, but the show is so good. So sad!

  • K3nzzzie SillyE^2 (@K3nzzzie) reported

    @hbomax got the worst streaming service in the world, stay glitching

  • 80_JRod J-Rod (@80_JRod) reported

    @cullycat1 @GroundPasspod @hbomax The issue w ESPN is you need YouTube TV for the center court and maybe the 2nd & 3rd big court for the AO Wimbledon & USO. ESPN will eventually be available in their own package but it won’t be cheap. But yeah can’t get Centre at Wimbledon w just ESPN+ - they know.

  • DoYouEvenGnomie Libbie (@DoYouEvenGnomie) reported

    My request to @hbomax and @jk_rowling for this upcoming HP series - please, I beg, use proper lighting! I know each book is progressively darker but I can’t see anything in the movies without maxing out the brightness on my tv and it’s still dark! Let me see all your hard work!!

  • emilyhuff717 Emily Huff (@emilyhuff717) reported

    Anyone else having issues getting @LeBatardShow on @YouTubeTV or through the app @hbomax ? Doesn’t seem to be working right

  • NascarSTARlite Courty (@NascarSTARlite) reported

    @hbomax @HBO please fix your @Roku app. I shouldn’t have to hunt for the show I’m trying to finish binging! Also “continue watching” doesn’t need to feed me the previous episode that I just finished #bemorelikenetflix

  • jerzeyjaz JTB♥️ (@jerzeyjaz) reported

    @alea_kevon @HBO @hbomax Yeah they might need to write her off or something. It’s just not working anymore

  • jerzeyjaz JTB♥️ (@jerzeyjaz) reported

    @alea_kevon @HBO @hbomax Hear me out season 3 isn’t that bad or am I use to the awful writing 😭😭😭

  • KyloElsa Laura 🦋 (@KyloElsa) reported

    @hbomax No. Because JKR is harming people I love and I refuse to support her or her work.

  • LadyChavira Marzipan 💋🌱😘 (@LadyChavira) reported

    @hbomax seriously just spent over 30 minutes on the phone trying to fix the HBOMAX lagging issues -after doing all the troubleshooting I could possibly do - to then get transferred to a tier 2 specialist and get disconnected?!?!?? HBOMAX WTF?

  • wakkabutler Jon (@wakkabutler) reported

    @hitskipintro1 @hbomax I watched 2 eps of the Hulu one that came out last year with Biel and watched the first 2 of the HBO one…kind of like Biel’s performance better. Olsen is just way too hot to play Candy. The makeup and costume work for Biel was excellent. She looked like candy

  • feministardust Lynn. (@feministardust) reported

    @hulu_support @hbomax + are missing. I have no clue what characters like Eric and Pam are saying when they are speaking other languages besides English. Eric and Pam speak foreign languages a lot so it ruins the enjoyment of the show. I pay a ton of money for hulu no ads so it's absolutely terrible+

  • feministardust Lynn. (@feministardust) reported

    @hulu_support Theres tons of time stamps. Contact the creator of the movie & tv show for the scripts and please fix it. Every single foreign language that several characters speak isnt there. Contact @hbomax and tell them that you need true blood hard-coded subs for all the foreign languages+

  • edwardfarinas Edward Dion Fariñas (@edwardfarinas) reported

    I’m kind of upset how this whole @hbomax situation is going. Oh great we get to keep 4k/Dolby Atmos/4 concurrent streams if we pay 20 bucks a month? Oh and guess what, now we get TERRIBLE reality shows as a bonus. Wtf? Just grandfather us in…

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