HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

Less
More

hbo-max Hero Image

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Queens, NY 3
Hamburg, HH 2
Washington, D.C., DC 2
Berlin, Land Berlin 2
Atlanta, GA 2
Mexico City, CDMX 2
Springfield, MO 1
Charlotte, NC 1
Rice, MN 1
Providence, RI 1
Seattle, WA 1
Newnan, GA 1
Waynesville, NC 1
João Pessoa, PB 1
Porto Alegre, RS 1
Corning, NY 1
Cleveland, OH 1
Los Angeles, CA 1
Eau Claire, WI 1
Lexington, KY 1
Bellmore, NY 1
Rocky River, OH 1
Oklahoma City, OK 1
Indianapolis, IN 1
Lafayette, IN 1
Prospect, KY 1
Carlisle, PA 1
Irving, TX 1
Painesville, OH 1
Stuart, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • aos_82 aos82 (@aos_82) reported

    @HBOMaxHelp It doesn't work. I can watch 4k movies on other apps so I know connection and speed is good. I deleted app, restart roku, reinstalled app and same problem. HELP!

  • MrFeeny316 George Feeny (@MrFeeny316) reported

    @AlexChancexxx @MKMovie @hbomax It was one of the worst movies ever :(

  • IronSpiderYugi Clyde Samuelson (@IronSpiderYugi) reported

    @hbomax Samsung user here. One of MANY! Same white bar on right side of screen for months and now Mortal Kombat is all vertically stretched. You really don't care huh? You got our $ who needs quality, right?? Just tell all your Samsung customers to piss off and be done with it.

  • KaelynHathaway Kaelyn Hathaway (@KaelynHathaway) reported

    @XavierCollinNZ @HBOMaxHelp Same issue on my Samsung @HBOMaxHelp

  • brianoverbrawn2 brian (@brianoverbrawn2) reported

    @zoocat @hbomax had the same issue with Disney plus, so I've just been fast-forwarding through the credits to the end lol

  • MaxCorn max cornillon (@MaxCorn) reported

    @gallandguile @hbomax Worst tasting dessert I’ve had in a while.

  • Ramien11197 M Huq (@Ramien11197) reported

    @hbomax It doesn’t work! Fix it first then tweet.

  • okaycda Carter Anderson (@okaycda) reported

    Hey @hbomax your buffer issue getting worse today. Disconnected, reconnected, reset, but every 5 minutes lag starts. Demand may be exceeding your tech with #MortalKombat launching

  • StephanieKime Stephanie Kime (@StephanieKime) reported

    @HBOMaxHelp Having the same problem on my Samsung tv. Any updates?

  • zoocat Brad Brown (@zoocat) reported

    @brianoverbrawn2 @hbomax Generally I’ve had no issue with D+, Netflix, Prime Video, Hulu, AppleTV+, etc. on this. HBO just REALLY wants me to see those credits, I guess.

  • DCHealthWatch HealthWatch (@DCHealthWatch) reported

    @HBOMaxHelp @Vintageclash Yeah having the same problem

  • benjaminfalvo Benjamin Falvo (@benjaminfalvo) reported

    @HBOMaxHelp This knowledgebase article is not helpful. My current configuration should allow me to stream without an issue. Audio comes through, video does not.

  • StephenMarlin6 Stephen Marlin (@StephenMarlin6) reported

    @hbomax is there any reason why I can’t play @RealTimers @billmaher on my Apple TV? Not sure what is going on but basically freezes the entire HBO ap and have to restart my Apple TV. Does not do that for other HBO shows. Help.

  • JohnHer09445871 John Hernandez (@JohnHer09445871) reported

    @hbomax Why can’t I sign in with my account an password when I made my account the same day? Please help.

  • makaveligangsta Gangster BoB MIAMI D BOYZ RIP D.F.S. (@makaveligangsta) reported

    @hbomax Why am I paying you for a service that doesn't work properly. None of the content on PS4 HBO max will fast forward. If you fast forward 5 seconds or 1 hrs it sits in loading for ever.

Map Check Current Status