HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Zapopan, JAL 2
Philadelphia, PA 2
Buffalo, NY 2
Richmond, VA 2
Dallas, TX 2
New York City, NY 1
Walnut Creek, CA 1
Makati City, National Capital Region 1
Adelaide, SA 1
Santa Clara, CA 1
Mission Viejo, CA 1
Clio, MI 1
Rolling Meadows, IL 1
Manises, Comunitat Valenciana 1
San Antonio, TX 1
Riverside, CA 1
Port Saint Lucie, FL 1
Los Angeles, CA 1
Chicago, IL 1
Houston, TX 1
Cornersville, TN 1
São Francisco do Sul, SC 1
Holden, ME 1
Aurora, IL 1
Portland, OR 1
Chihuahua, CHH 1
Monroe, NY 1
San Jose, CA 1
London, England 1
Lakewood, NJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • LambLikeMaryHad Charmed One (@LambLikeMaryHad) reported

    @Quiero__Dormir @HBO @hbomax Her husband preyed on her kept her away from the outside world wouldn’t even take her to the doctor with all the prescriptions pills he was giving her caused the pneumonia and anemia she had but because no one help her seek treatment she died of her symptoms.

  • Desto__Hendrix Dësto Hendrìx // Chan Marshall fan acct (@Desto__Hendrix) reported

    @BleacherReport @DeMar_DeRozan @hbomax I hope the Lakers got Lebron some help gosh I was pretty worried about them

  • AntiFallenPanda 0 (@AntiFallenPanda) reported

    @hbomax Fix your app on ps5, literally can't play or watch anything.

  • san_andres25 K Rock (@san_andres25) reported

    Wow @att you took away my @hbomax and you funded OAN, you better fix one of these right now

  • AntiFallenPanda 0 (@AntiFallenPanda) reported

    @HBOMaxHelp Haven't been able to watch anything since the new update rolled out on PS5. I'll select play and the app will take me back to the previous menu. Please fix the app.

  • 3FingerJones 𝙳𝚘𝚌 𝙹𝚘𝚗𝚎𝚜 (@3FingerJones) reported

    @BleacherReport @DeMar_DeRozan @hbomax draymond as always playerfriendly with no interesting questions, thats why (former)players should never iview their peers. Really wouldve liked to see him go deeper on the mental issues, as someone suffering from depression it wouldve been nice to hear demars pov

  • sheilavale Sheila Valentine (@sheilavale) reported

    I'm trying to cancel my @hbomax it's been 2 weeks. The website shows error message 😠 Funny, no error messages to sign up, just to cancel it...

  • rocohen_ Robert 🧸 (@rocohen_) reported

    @succession @hbomax I enjoy the show as a guilty pleasure but in truth it’s not so good or accurate regarding business and law. E.g., the *** must select a new CEO. A GC would NEVER call The White House. The family members who work for RW do nothing. And last night’s show? was just awful.

  • titans4L_ kristianfultonisgood (@titans4L_) reported

    @BleacherReport @DeMar_DeRozan @hbomax well that real possibility didn't work #BullsNation

  • belalunaetsy dogpark addict (@belalunaetsy) reported

    @HBOMaxHelp macbook pro, chrome no outstanding updates. no issues streaming other sites such as hulu, netflix, amazon, paramount+.

  • q_u_a_y_ The Emperor’s Eye✂️ (@q_u_a_y_) reported

    @hbomax please put “me before you” and “the best of me” on the app. I need my crybaby fix😭🥺

  • MIRACLECHARLIE Charlie Smith SRST (@MIRACLECHARLIE) reported

    @PJMilam1 I couldn't access SUCCESSION 3.1 on HBO-MAX @HBOMaxHelp until 9:05. I QUITE LITERALLY bought the HBO-MAX app so I could text watch SUCCESSION live with friends. WHAT'S THE PROBLEM HBO-MAX? Unacceptable.

  • TenyearoldTom Ten year old Tom (@TenyearoldTom) reported

    @HeyokaEmpath01 Watch some Ten year old Tom on @hbomax .. it’ll help!!

  • FarrFetchedd Calamity Shaka✨ (@FarrFetchedd) reported from City of Saint Paul, Minnesota

    .@andreasavage Crossing my fingers, toes, and eyebrows that there’s a minor glitch with @hbomax but I haven’t seen I’m Sorry on the platform the past few days. 😭 It’s not gone forever, is it??

  • MissMollyNH Dr. Molly North (@MissMollyNH) reported

    @hbomax is the worst streaming service. Always erroring out or buffering. Take a page from @netflix or @hulu and get your **** together.

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