HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Los Angeles, CA | 2 |
| Fort Myers, FL | 2 |
| St. Louis, MO | 2 |
| Paris, Île-de-France | 2 |
| Quito, Provincia de Pichincha | 2 |
| Sherbrooke, QC | 1 |
| Salem, WI | 1 |
| Allentown, NJ | 1 |
| Solidaridad, ROO | 1 |
| Macungie, PA | 1 |
| Jiutepec, MOR | 1 |
| Madrid, Comunidad de Madrid | 1 |
| East Lansing, MI | 1 |
| Bangkok, Bangkok | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Ciudad Nezahualcoyotl, MEX | 1 |
| Urbandale, IA | 1 |
| Verona, WI | 1 |
| Salt Lake City, UT | 1 |
| Irvington, NJ | 1 |
| Hudson, OH | 1 |
| Denver, CO | 1 |
| Lima, Provincia de Lima | 1 |
| Boise, ID | 1 |
| Milwaukee, WI | 1 |
| Philadelphia, PA | 1 |
| Saint Paul, MN | 1 |
| Detroit, MI | 1 |
| Waynesboro, VA | 1 |
| Las Vegas, NV | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Debsie V
(@DeborahVoce) reported
@denalifox @hbomax I know what you mean. I was a sobbing mess when Gladys died. Had to work myself up to the last ep. I knew it would be sad, but three mascara drenched tissues later I had to take myself to the bathroom to sob into a bath towel, no joke😭😭😭😭brilliant show
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BYUte
(@jsarge66) reported
Dear @hbomax I would like to watch my shows, please fix the app so it lets me watch anything over tv-14
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Communies
(@communiess) reported
@rachel_ellisTV @Twitter @hbomax I Used to Go Here, nothing but good things about I May Destroy You (but trigger warning), Two Weeks to Live was a trip, and Search Party looked insane. If those don't work, pop over to Hulu, Netflix, or Prime for Community.
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Web Swing. Wall Crawl.
(@SwingAndCrawl) reported
@gsnake18 @snydercut @hbomax Not really. 2017’s Justice League only used 10% of Zack Snyder’s work. 2021’s #SnyderCut will use 100% of it, plus the new scenes he filmed last year. Snyder’s cut has a different storyline, an R-rating, better effects, more characters, etc.
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lisa
(@meces29) reported
Is @Roku ever going to fix @hbomax glitch?
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MsWinTheClouds
(@win_clouds) reported
@Hollandxchlmt @hbomax Not a single friend of mine, from producers to casting directors, have complained. It’s a better option than not putting out any new projects for a year, shelving & losing $ on existing projects, reaches a broader audience, and the cast/crew work/get paid. It’s a temp solution.
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John Blinn‼️
(@Bigjohnblinn) reported
Just a quick movie update that I’ve been meaning to share. I watched The Little Things on @hbomax, expecting a modern day Se7en. I have to say, I was extremely disappointed. It has a great cast with nothing interesting to work with. Save your time. #TheLittleThingsmovie
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Hatu 🇬🇩
(@trunology) reported
@AustinPlanet @chloebotts @hbomax Bigger doesn't mean better quality of image, resolution, angle of viewing etc. At my home I don't have to hear the crunching sounds of popcorn being chewed or paper wraps being crunched. Let's not even start on the bathroom breaks... I can keep going...
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Another Jennifer 🦀🎂
(@oinkoint22) reported
@hbomax Ugh, this was terrible.
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Trash Panda
(@Da_Trash_Panda) reported
@hbomax REALLY not a fan of the 3D animation, doesn’t work with their style I think.
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Jose Curve-O
(@dior_diorgalore) reported
@hbomax you crash daily on my Roku. Can we fix that ?
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baked
(@Maybereal301) reported
@deschain1994 @hbomax Yea this is some bull **** I can’t believe they gave it to Warner Bros the quality at Warner bros is 🗑
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Beccs
(@becboops) reported
Hey @HBOMaxHelp! On two of my firesticks half of your movies/shows play with no video only sound. I also have subtitles on but don't have subtitles showing in anything. Help??? #hbomax #firestick
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MsWinTheClouds
(@win_clouds) reported
@hbomax This is our fave streaming app. Was a royal pain to set-up w/my Amazon but that’s resolved and the app has been reliable, the content awesome. Netflix, Hulu, Disney+ share 2nd. CBS was the worst, canceled b/c the app alone was a nightmare. Thx @hbomax, lockdown is more bearable.
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the little toe
(@thelittletoe) reported
@DangervilleTeam @Legendary @hbomax If never advocate for bootlegging a high quality video that will surely be up
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