HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Berlin, Land Berlin | 2 |
| Queens, NY | 2 |
| Atlanta, GA | 2 |
| Mexico City, CDMX | 2 |
| Riverside, CA | 2 |
| Lexington, NC | 1 |
| Philadelphia, PA | 1 |
| Groß-Umstadt, Hessen | 1 |
| Hamburg, HH | 1 |
| Pittsburgh, PA | 1 |
| Rochester, MN | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Abtsgmünd, Baden-Württemberg Region | 1 |
| Utrecht, ut | 1 |
| Firminy, Auvergne-Rhône-Alpes | 1 |
| Columbia, MD | 1 |
| Vancouver, BC | 1 |
| Genoa, OH | 1 |
| Washington, D.C., DC | 1 |
| Hickory, NC | 1 |
| Lagoa da Prata, MG | 1 |
| Bridgeport, CT | 1 |
| Perry, GA | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
| Sacramento, CA | 1 |
| Renton, WA | 1 |
| Santa Maria, CA | 1 |
| Newark, DE | 1 |
| Mount Pleasant, SC | 1 |
| Montechiarugolo, Emilia-Romagna | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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resident martian
(@marsgir) reported
not @hbomax releasing a documentary about woody allen's ********** while still airing his work & giving him money............
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Fred Kesselman
(@fkess23) reported
@HBODocs @latimes @hbomax Not nearly as funny as his previous work.
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jessie hanson
(@jessiehanson28) reported
@hbomax runs awful on my @PlayStation 4 why is that? I cant rewind or pause, cuz if I do it starts ignoring my every command. While everything else works fine in the background. Any idea if this will get better? I wouldn't have bought an @LGUS TV if I knew I couldn't DL HBO on it
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Serena Sonoma
(@SerenaSonoma) reported
I haven’t had time to watch and react to Jules’s episode of @euphoriaHBO until now but can we talk about how she’s in therapy? We don’t get a lot of trans people on screen sitting in therapy and discussing issues revolving around our identities. So kudos for that @hbomax.
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Luis
(@LuixxzFN) reported
@ATT @hbomax I'm getting so much lag in games since today is so BAD please fix it
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Bestee1212
(@bestee1212) reported
Really disappointed that 2 of the biggest names in streaming @Disney+ & @HBOmax have not & do not work on @amazon firestick.
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Tommy Gunn
(@tommygunnsf) reported
@HBOMaxHelp and, yes, I've already tried deleting/reinstalling the app a few times already. No change with the problem.
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ggRose
(@ggRose_csgo) reported
@ATT @hbomax Yes lets talk about quality @ATT. You have left Texas with no internet and no answers. That's some trash *** quality you got there. Day 9 no internet! 4 days of sunshine and haven't seen any ATT trucks over here in 77546 trying to fix anything.
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Loune
(@adelienmylove) reported
@hbomax Devil work repent before it's to late
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lost_monk
(@its_half_empty) reported
@hbomax you are perhaps arguably the worst streaming service out there? multiple reloads every episode and no easy way to cancel my 6 month subscription and get a refund. seriously wtf?
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Adam Robinson
(@e1tigre) reported
Just now watching the sopranos. But Jesus christ @hbomax work on your streaming quality it is terrible on different wifi and different streaming devices. And it happens with others work on it.
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ThomasDComics
(@Thomasdccomic) reported
@jasonkilar @WarnerMedia @hbomax Wish I could work there so I could help make more DC content
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Fr. Christopher Exley
(@ExleyC) reported
@hbomax, I really hope that you're continuing development in the Roku app. Loading is very slow and the fast foreword doesn't work well.
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Melissa VB
(@CheekyMonkeyToo) reported
@HBOMaxHelp Sorry for the delayed update. Needed to update the Apple TV. All is fine now. Thanks for the help #HBOMax
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Josie Pickens
(@jonubian) reported
@ATT @hbomax Att should be offering their customers in Texas temporary access to mobile hotspots until they are able to resolve outage issues. My child cannot attend her virtual classes and I cannot work. Customer service managers are refusing to speak with customers. Shameful!
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