HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Riverside, CA 2
San Jose, CA 2
Portland, OR 2
Paris, Île-de-France 2
Buffalo, NY 2
Atlanta, GA 1
Berlin, Land Berlin 1
Brandenburg an der Havel, Brandenburg 1
Sacramento, CA 1
Renton, WA 1
Santa Maria, CA 1
Newark, DE 1
Mount Pleasant, SC 1
Montechiarugolo, Emilia-Romagna 1
Holly Ridge, NC 1
Racine, WI 1
St. Martin, Niederösterreich 1
Sherbrooke, QC 1
Innsbruck, Tirol 1
Crestview, FL 1
Gustavo Adolfo Madero, CDMX 1
Magdalena Contreras, CDMX 1
Chandler, AZ 1
Córdoba, VER 1
Poza Rica de Hidalgo, VER 1
Kingwood, TX 1
Juárez, CHH 1
Carmel, IN 1
Smithton, MO 1
Iztapalapa, CDMX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • KingMannaTree 🌽 Ash 🌽 (@KingMannaTree) reported

    Trying to watch Dune. Why can't @hbomax sound balance any of their movies? Why is this so hard? Please make talking bits audible and the music low enough to not blow my ******* speakers out because I had to max the volume to hear the dialogue. Had the same problem with TheBatman

  • JordanTMatheson Jordan Matheson (@JordanTMatheson) reported

    Hey @ATT You guys sent me an email saying I get @hbomax with my account, but my AT&T credentials aren’t working on the site. Any tips to help with this?

  • Skadooosch Skadooosh MOVIE RANKING (@Skadooosch) reported

    @AllAboutFKK @hbomax Boy. Does. Work 🥰

  • Timothy28255914 Timothy Greene (@Timothy28255914) reported

    @hbomax @selenagomez Selena Gomez $trg8080 can you help me with 20$ for gas I understand if you don’t have the money just trying to help my mom

  • ogheneyxle - bandito💜 (@ogheneyxle) reported

    @IMorikwe @hbomax that should actually work

  • FitzAusTex F!tz (@FitzAusTex) reported

    @hulu_support I'd really rather keep @Hulu w/HBO, instead of canceling you & subscribing directly to only @HBOMax, but your inability to resume an episode/movie where I left off, instead of restarting from the beginning on Firetv FOR A YEAR has broken me. I'm sad, but oh well...

  • ketamine_is Ketamine Is Trouble (@ketamine_is) reported

    @RealSportsHBO @hbomax What a skewed piece of ***** journalism. You talk about a noise issue and you don’t even measure noise in decibels? You just accept what cranky tennis players have to say? Do better

  • vrpj JP (@vrpj) reported

    @hbomax Can he work on mystery of the missing grown-up Batman and the lost Batgirl?

  • stone_grizzly Andrew Firestone (@stone_grizzly) reported

    @hbomax fix your app or sell your company

  • KellieVeltri kelloween 🎃 (@KellieVeltri) reported

    Wish @hbomax would let me finish a dang show without covering the lower third of the screen with suggestions for other shows that you can’t click away from for the last five minutes! Maybe their worst feature and the competition is tough

  • AjthreetJ A.J Threet 🌻 💧 🇺🇦 (@AjthreetJ) reported

    @hbomax Which title would work for the Man of Steel sequel?

  • daltonbuchs27 dalton (@daltonbuchs27) reported

    @hbomax fix your app for the love of god cant watch anything on xbox

  • JesseRaikage RaikageJesseジェシー (@JesseRaikage) reported

    @DCComics I found a big animation error in the new Green Lantern Animated movie. It's the scene after they short circuit the yellow laser barrier. John doesn't have the ring but he has the green suit on somehow. In the next scene he's back with no uniform on again. @hbomax

  • DeviceCoders Unlikely to Follow Inc. (@DeviceCoders) reported

    @netflix @hbomax @primevideosport Ugh you guys have some MAJOR UX issues. Like, half the time I open one of your apps I end up closing it after a few minutes of literally NOTHING I want to see or do and NO OPTIONS OR FILTERS that are relevant to my interests or preferences.

  • JohnJtheSane John J (@JohnJtheSane) reported

    @zcregger @SonnyBunch @hbomax This movie was absolutely awful and I feel betrayed.

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