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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Northampton, PA 1
Monclova, COA 1
Idaho Falls, ID 1
Houston, TX 1
Cleveland, OH 2
Lowell, IN 1
North Las Vegas, NV 1
Köln, NRW 1
Brie, Nouvelle-Aquitaine 1
Krefeld, NRW 1
East Moriches, NY 1
Baltimore, MD 1
Greenwood, IN 1
Odenton, MD 1
London, England 1
Hilton, NY 1
Jordan, MN 1
Boston, MA 1
Omaha, NE 1
Birmingham, England 1
Schongau, Bavaria 1
Hollywood, FL 1
Bellevue, NE 1
Alpena, MI 1
Palm City, FL 1
Saint-Gildas-de-Rhuys, Brittany 1
Leeds, England 1
Liverpool, England 1
Brackley, England 1
Saalfeld, Thuringia 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • Dc80sRock
    LMC🇺🇸🇲🇽 (@Dc80sRock) reported

    @JamesGunn @hbomax You artificial hype won’t help.

  • JessieLC24
    Jessie Collins (@JessieLC24) reported

    @NASCAR @hbomax In car cameras not working!!!! Whats up??????????????????

  • Starsc4eam
    Starsc4eam (@Starsc4eam) reported

    @hbomax we know Voldemort must be a woman,as you haven't showed him. This will make this series bomb. If a guy, you would have shown him already. Wasted hundreds of millions on therapy. Hahaha Cant wait for the @YouTube content because of this awful choice

  • nevdull
    nevdull (@nevdull) reported

    @hbomaxhelp I don't need PM help, test your ******* app on google tv platforms .. shits broken.

  • mangAman_vp
    Virtual Photographer...sometimes (@mangAman_vp) reported

    @hbomax - Might be a new stream service here in the UK, but damn it's awful. Just watched Batman v Superman, and the quality was like bad dvd quality, and it changed aspect ratio...frequently. Never, ever had that in my life. 1 month sub, quit.

  • MrRightMind
    Ryguykc (@MrRightMind) reported

    @JamesGunn @hbomax Looks terrible

  • dawncrawfo59588
    dawn crawford (@dawncrawfo59588) reported

    @hbomax Why are we paying more for scho taxes?? For a privilege a streaming privilege i mean i understand that it helps people that dont want to work and choose not to work sending they kids to school but I pay enough in city taxes for school **** and dont even have a kid so yeah

  • BrandonHalloway
    Brandon Halloway (@BrandonHalloway) reported

    @hbomax the only thing your Harry Potter documentary should cover is how you didn’t have a budget for light bulbs. You have 6 months. Lighten the movie. It’s so dark the trailer looks awful. It’s giving everyone too dark game of thrones feeling. Shoot the show so we can see it.

  • eliteal210
    eliteal (@eliteal210) reported

    @ethankoo22 @hbomax understandable, but since it looks like her condition is deteriorating it could potentially affect her ability to be an attending. a 10 sec absence seizure when you have someone's life in your hands is a huge problem.

  • Peletta_33
    Spicy P (@Peletta_33) reported

    @paramountplus streaming is butt, can't get through a full show without 7 errors and restarts @hbomax is constant interruptions too...how do they expect people to continue to pay monthly with this *** service

  • Daniel_Aday52
    Daniel aday (@Daniel_Aday52) reported

    @JamesGunn @hbomax This might be the final nail in the coffin if this doesn’t work out

  • weaveral121
    Andersonal (@weaveral121) reported

    Whoever made a deal with @hbomax to stream sports should ask for their money back. This glitchy quality is awful! Do better!!!

  • Fronkensteen
    Fronkensteen (@Fronkensteen) reported

    Dammit, @hbomax … the finale of #DTFStLouis hurt my soul. Floyd Smernitch deserved so much better. 😭my tiny bird heart is broken.

  • AltMhor
    Alt Mhor (@AltMhor) reported

    @hbomaxhelp Your app is terrible along with your customer service Subscription will be cancelled soon

  • Coalt81
    CoaCoalt (@Coalt81) reported

    @hbomaxhelp Hi, I am writing to report a persistent issue with the Max app on my Apple TV 4K. Despite having a Premium subscription, my video quality remains stuck at 720p, while I should be getting 4K UHD or 1080p.

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