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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 1
Paris, Île-de-France 1
Frontonas, Auvergne-Rhône-Alpes 1
Montpellier, Occitanie 1
Tijuana, BCN 1
Le Teil, Auvergne-Rhône-Alpes 1
Sainte-Marie, Réunion 1
Cachan, Île-de-France 1
Pont-du-Château, Auvergne-Rhône-Alpes 1
City of Saint Louis, MO 1
Rockford, IL 1
Pont-Évêque, Auvergne-Rhône-Alpes 1
Kīhei, HI 1
Lille, Hauts-de-France 1
Salon-de-Provence, Provence-Alpes-Côte d'Azur 1
Shawnee, OK 1
Utrecht, ut 1
Melbourne, VIC 2
Aurora, CO 1
Villeneuve-d'Ascq, Hauts-de-France 1
Olímpia, SP 1
New York City, NY 1
Sydney, NSW 1
Saint Paul, MN 1
Jewar, UP 1
Greensboro, NC 1
Cambridge, MA 1
Lancaster, PA 1
Baltimore, MD 2
Virginia Beach, VA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • StuW87
    Stu Wright (@StuW87) reported

    @hbomax I hope others take heed and move elsewhere, because it’s ridiculous the amount of problems I’ve had with the streaming and constant ads DESPITE PAYING MORE MONEY TO WATCH.

  • DonarskiJen
    JenD (@DonarskiJen) reported

    @hbomax Glad we just cancelled. This looks awful.

  • wavornsnowber
    Wavorn 💙 🐲 Commissions open! (@wavornsnowber) reported

    @cartoonnetwork @hbomax I'll have to record to watch later. dang work schedules

  • ItsMeKevs19XX
    Kev (@ItsMeKevs19XX) reported

    @AEW @TBSNetwork @hbomax So you got Swerve/Brody which there's no reason to watch cause we all know Swerve winning. Random title match between Mox vs a ROH regular guy lol likr who cares ? Sky vs Saree only reason I would watch is for Saree since Sky is awful and Pac vs Briscoe..meh

  • crystalthebell
    Crystal (@crystalthebell) reported

    @hbomax Can you get your ish together, please? I couldn't access unless I signed up through Amazon. Now, I can't log in because Amazon isn't a TV provider, and your sign in help does NOTHING for this issue. Effing frustrating to pay to watch nothing.

  • MoffattDamon
    Damon Moffatt (@MoffattDamon) reported

    @hbomax Look if you cant show a semi final or big match without disruption then bugger off and go and sell cakes HBO Max,last 10 minutes of Bath v Exeter and you get technical issues and we cannot watch it.Absolutely Pathetic!

  • hookedontxmusic
    TexasChica (@hookedontxmusic) reported

    @hbomax Completely unwatchable on Roku, fix the issue or cancellation incoming!

  • JasonGreen464
    Jason Green (@JasonGreen464) reported

    @HBO @hbomax Wouldn't moving people from less polluting third world countries to more polluting first world countries make the problem worse?

  • NOTORIOUSBIGC92
    Carl Facey (@NOTORIOUSBIGC92) reported

    @hbomaxhelp You lot are useless, the Tiafoe Arnaldi match isn't available, sort it out, pay all this money for terrible service

  • CSXK921
    ⛈️Dakota🌪 (@CSXK921) reported

    @hbomax Not a huge issue but the live in-car camera for Josh Berry does not have josh or spotter audio. I did refresh to no avail. Hope no other cars are having the same issue.

  • DragonBall49786
    Dragon Ballz (@DragonBall49786) reported

    @JamesGunn @Rory_g19 @hbomax Let’s just hope itself not a flop. Cox he’s just making dc bad while trying to fix.

  • tylermcg97
    Tyler (@tylermcg97) reported

    @NASCAR @hbomax the spotter audio for the 24 car William Byron is not working, please get this fixed

  • TheNabilaKhan
    PrincessNab♉️ (@TheNabilaKhan) reported

    @HBO @hbomax I TRAVEL FOR WORK… so yes my account will be logged into a new tv weekly and my account will be marked as “I’m traveling”… wtf do you mean I can’t log in because I’ve marked “I’m traveling” too many times. SMH. Let me watch my damn shows!

  • themadgermanic
    ☠️ infidel ☠️ (@themadgermanic) reported

    @hbomaxhelp @AndyFromAustin I'm having the same problem....

  • FlindersJimmy
    Jimmy Flinders (@FlindersJimmy) reported

    Hey @hbomax, where is the @TommyPaul1 match? Why when I try to go from the small window in multiview to fullscreen it takes me to a random court being cleaned off? And no Paul Hijikata choice in the RG menu. Would be great if you could fix this.

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