HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Philadelphia, PA 3
Buffalo, NY 2
Saint Paul, MN 2
Richmond, VA 2
Fort Worth, TX 2
Dallas, TX 2
Toledo, OH 2
Fort Myers, FL 2
St. Louis, MO 2
Chihuahua, CHH 1
Monroe, NY 1
San Jose, CA 1
London, England 1
Lakewood, NJ 1
Brewer, ME 1
Suzano, SP 1
Brasília, DF 1
Paris, Île-de-France 1
Lakeland, FL 1
Henrico County, VA 1
Farmville, VA 1
Angra dos Reis, RJ 1
Chesapeake, VA 1
Wheaton, IL 1
Green Bay, WI 1
Goiânia, GO 1
Conroe, TX 1
Zapopan, JAL 1
Woodland, CA 1
Orlando, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • TeresaMayNot Wear A Damn Mask, Please (@TeresaMayNot) reported

    PSA Number 2 @hbomax and @HBOMaxHelp are refusing to help me access a service for which I paid. I could access it last week with no problem but I have been unable for the past 4 days. I have received zero help except to be told my subscription is current.

  • DavidDu08445202 David Smith (@DavidDu08445202) reported

    @TheConjuring @wbpictures @hbomax Conjuring 1 and 2 are solid films the rest of the franchise minus Anabelle creation has been ****. This series has prolly next to Paranormal activity the worst mainstream Horror franchise films ever.

  • Graciecosplay Graciethecosplaylass 💋 (@Graciecosplay) reported

    @hbomax @lisaling @TwitterSpaces Just one day where HBOMAX doesn’t have an issue 🙏🏻😭

  • zwtaylor93 Zack Taylor (@zwtaylor93) reported

    Hey @hbomax your app is no good on my Samsung tv. It glitches and freezes every time I try to go back to the menu. Please either fix it or lower the subscription fee!

  • ashleyreedsalot Ashley (@ashleyreedsalot) reported

    @sheelaght_sy @WeIsTheTeam22 @hbomax If made correctly they are good. Fight Clubs are the worst shot I’ve ever had! #WynonnaEarp #BringWynonnaHome

  • hiltonbby ♡ (@hiltonbby) reported

    @hbomax tf is this i’m utterly disgusted i want serena van der woodsen i want BLAIR WALDORF PUT IT BACK ON NETFLIX this is absurd i can already tell it’s going to be horrible so much diversity and for what? i want it back how it was before i demand u FIX IT AT ONCE TRACK THE ORIGINAL PPL

  • sarahlesteves Sarah Esteves | #BringWynonnaHome 🛡 (@sarahlesteves) reported

    @ItsAman_Duh25 @hbomax 🥺🥺🥺 that is the worst ! #WynonnaEarp #BringWynonnaHome

  • francis19857 francis1985 (@francis19857) reported

    @hbomax FIX GOMORRAH SUBTITLES.

  • earplegalcodes Kat aka Katnadian Deputy #BringWynonnaHome (@earplegalcodes) reported

    @80sEarper @hbomax Taste the goo. Robin didn't have a silver hoarding problem after tasting it, whereas Waverly did after just touching it. I just don't have the space to store it. #WynonnaEarp #BringWynonnaHome

  • col4bin3 Leigh Fordham (@col4bin3) reported

    @hbomax your apple tv @Apple app is melting down. Please fix #apple #appletv @AppleTV

  • YaseMinEtoile Yasemin Étoile (@YaseMinEtoile) reported

    @hbomax @lisaling technique problems?

  • liciababes Alicia (@liciababes) reported

    @HBOMaxHelp Still having an issue

  • revdirty51 Dirt McGirt (@revdirty51) reported

    @HBOMaxHelp I rarely get an error message but it’s happened before. The problem with the sound is the show or movie I’m watching either whispers or blasts through the speakers. There is no consistency. The is the only streaming service I have with this problem.

  • col4bin3 Leigh Fordham (@col4bin3) reported

    @hbomax your apple tv app has officially died. Please fix

  • BMCNYC1 BMCNYC (@BMCNYC1) reported

    @HBOMaxHelp When I try to watch Lord of the Rings Fellowship Extended on the HBO Max Android app there is sound but no video. I tried restarting both app and phone and tried downloading the whole thing to no avail. No problems with other videos.

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