HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zapopan, JAL | 2 |
| Philadelphia, PA | 2 |
| Buffalo, NY | 2 |
| Richmond, VA | 2 |
| Dallas, TX | 2 |
| Walnut Creek, CA | 1 |
| Makati City, National Capital Region | 1 |
| Adelaide, SA | 1 |
| Santa Clara, CA | 1 |
| Mission Viejo, CA | 1 |
| Clio, MI | 1 |
| Rolling Meadows, IL | 1 |
| Manises, Comunitat Valenciana | 1 |
| San Antonio, TX | 1 |
| Riverside, CA | 1 |
| Port Saint Lucie, FL | 1 |
| Los Angeles, CA | 1 |
| Chicago, IL | 1 |
| Houston, TX | 1 |
| Cornersville, TN | 1 |
| São Francisco do Sul, SC | 1 |
| Holden, ME | 1 |
| Aurora, IL | 1 |
| Portland, OR | 1 |
| Chihuahua, CHH | 1 |
| Monroe, NY | 1 |
| San Jose, CA | 1 |
| London, England | 1 |
| Lakewood, NJ | 1 |
| Brewer, ME | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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JRVeee🌹
(@JayAhrVee) reported
@hbomax why does your service constantly crash and can’t load titles. Sheesh. This is frustrating af. #FirstWorldProblems
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Cliff Shelton
(@FiscalCliffPhD) reported
The @hbomax app on @Roku is easily the worst functioning app in the history of apps.
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Vince Moss
(@thevincentmoss) reported
@hbomax I can’t play succession on my phone, I’m getting the error “we’re having trouble playing this video..” other titles work and it works on my tv.
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Mark
(@officiallmij) reported
@hbomax having issues with my app and some assistance would be appreciated. I can’t seem to get in touch with customer support.
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Jessica Thornburg
(@JessicaMarie328) reported
@fsanders @hbomax @HBOMaxHelp Still out of sync for rush hour 2....using hbo max on my galaxy s21+......is there any way to fix this???
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Rick Schmich
(@spaceoddity87) reported
Hey @hbomax can you fix your damn rewind feature in @amazonfiretv? You can't rewind without it going bonkers and hitting the back button to reaume play, but only if you time it right....
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Justine Francy
(@francy_justine) reported
@HBOMaxHelp @garciacanes1 Is there an issue with HBO Max on plug in Roku’s? I am having the same issue where when I hit the play button on any show, nothing happens.
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Rue
(@buzzcutseasons_) reported
@hbomax the app sucks, please fix that i’m from latam and the app gives me headache
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The REAL Guylorian
(@CWellion) reported
@PinkCrushKay @hbomax **** crash if you do it too much
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Pastrami Pete
(@meth_aficionado) reported
@AdultSwimNoCon Now can they please make a functioning UI. @hbomax, please fix your dogshit UI.
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Reggie Wegner
(@Rlwegner) reported
@TheJakeWeight @hbomax Sounds like a WashCo bandwidth issue.
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𓀛 Yeoman 🏛
(@yeoman_ancap) reported
How is @hbomax the worst streaming app
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[ Porcelain ]
(@alexarmrtnz) reported
Anyone else having trouble streaming @hbomax
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Megg
(@meganfrye5) reported
Seriously I’m sick of @hbomax not working. What’s the point of paying
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#BlackLivesMatter
(@raines_dylan) reported
Lol @hbomax just refuses to work on our roku stick now. Every other app works fine
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