HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

Less
More

hbo-max Hero Image

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Zapopan, JAL 2
Philadelphia, PA 2
Buffalo, NY 2
Richmond, VA 2
Dallas, TX 2
Makati City, National Capital Region 1
Adelaide, SA 1
Santa Clara, CA 1
Mission Viejo, CA 1
Clio, MI 1
Rolling Meadows, IL 1
Manises, Comunitat Valenciana 1
San Antonio, TX 1
Riverside, CA 1
Port Saint Lucie, FL 1
Los Angeles, CA 1
Chicago, IL 1
Houston, TX 1
Cornersville, TN 1
São Francisco do Sul, SC 1
Holden, ME 1
Aurora, IL 1
Portland, OR 1
Chihuahua, CHH 1
Monroe, NY 1
San Jose, CA 1
London, England 1
Lakewood, NJ 1
Brewer, ME 1
Suzano, SP 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • DinaAdams19 Dina Adams (@DinaAdams19) reported

    @soundslikeaa @hbomax Same thing happened to me few weeks back I contacted support and there was no improvement. Someone on here recommend @rixxytech and they help me recover it back. His an expert.

  • Gabstaro1 Gareth brown (@Gabstaro1) reported

    @HBOMaxHelp I've tried that. it didn't work

  • OmarEzh Omar EzH (@OmarEzh) reported

    @hbomax Tesla stocks... Fix my life

  • PaperAndWords Liv Baker (@PaperAndWords) reported

    @HBOMaxHelp Hey, thanks for pretending you were going to resolve this over-two-week-long issue caused by YOUR customer service rep, then ignoring me after I told you that Google stated we have to have you issue the refund, since they have already sent you those funds!

  • sheeda418 Sheeda🏌🏾‍♀️ #BLM #BidenHarris (@sheeda418) reported

    @MorganicInk @hbomax Yep…it’s a problem 😡😡😡

  • ShannonEl6 Shannon El (@ShannonEl6) reported

    @hbomax Fix myself and my children

  • Gabstaro1 Gareth brown (@Gabstaro1) reported

    hbo max app is terrible. The past 2 weeks it hasn't worked at all.🤬🤬🤬🤬 @hbomax @HBOMaxHelp

  • BenJabara Ben Jabara (@BenJabara) reported

    @HBOMaxHelp Good work finding the flaw. Always be willing to fail fast, *learn from it* and do your best to recover quicker than last time.

  • MyLilBlueShoes M (@MyLilBlueShoes) reported

    @palomavitall @hbomax If you get a fix let me know. Have same issue

  • richardm890 Richard (@richardm890) reported

    @_i_Spanky @HBOMaxHelp Same thing happened to me gonna try tomorrow to get some help

  • _i_Spanky Alexx Mascorro (Spanky) (@_i_Spanky) reported

    @richardm890 @HBOMaxHelp I just talked to them in dms said they work on it.

  • hawaiilife755 woof (@hawaiilife755) reported

    @HBOMaxHelp Why is your app so glitchy? On my Samsung smart TV it has become unwatchable “Opps an error has occurred!” Then an error code 30 characters long. It’s brutal.

  • kimarleyget kimarley godfrey (@kimarleyget) reported

    @hbomax I would of use it to help people through this pandemic time

  • Gabstaro1 Gareth brown (@Gabstaro1) reported

    @HBOMaxHelp android s10 plus ..past 2 weeks it's saying " can't play title, we're having trouble playing this video, try again later " on everything. tried deleting the app several times etc doesn't fix it.

  • ChesseyMawie Chelsey Daniel (@ChesseyMawie) reported

    @hbomax Pay some for my wedding, save some for a down payment on a house, help my fiance pay off a few things (like college debt).

Map Check Current Status