HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Philadelphia, PA | 3 |
| Portland, OR | 2 |
| Buffalo, NY | 2 |
| Saint Paul, MN | 2 |
| Richmond, VA | 2 |
| Fort Worth, TX | 2 |
| Dallas, TX | 2 |
| Toledo, OH | 2 |
| Fort Myers, FL | 2 |
| St. Louis, MO | 2 |
| São Francisco do Sul, SC | 1 |
| Holden, ME | 1 |
| Aurora, IL | 1 |
| Chihuahua, CHH | 1 |
| Monroe, NY | 1 |
| San Jose, CA | 1 |
| London, England | 1 |
| Lakewood, NJ | 1 |
| Brewer, ME | 1 |
| Suzano, SP | 1 |
| Brasília, DF | 1 |
| Paris, Île-de-France | 1 |
| Lakeland, FL | 1 |
| Henrico County, VA | 1 |
| Farmville, VA | 1 |
| Angra dos Reis, RJ | 1 |
| Chesapeake, VA | 1 |
| Wheaton, IL | 1 |
| Green Bay, WI | 1 |
| Goiânia, GO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Idontneedaname
(@jewelsandwine) reported
@Roku I'll offer some advice , tell @hbomax to fix their ******* app or I'm cancelling my subscription along with the other fed up with it.
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Daniel Cardenas
(@Daniel_cg23) reported
@hbomax @HBOMaxHelp Im trying to connect my TV and on the website hbomax/tvsignin it shows that the link is not working, I’ve been trying 5 days already and still nothing, what can we do?
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issa ,
(@issachxr) reported
@HBOMaxHelp hey i'm using an iphone xr. i've already tried deleting the app and downloading it again and logging out etc but now it won't even let me sign in
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dkruel
(@dkruel) reported
@hbomax @HBOMaxHelp New subscriber here and within 2 days, my password and email were changed and I cannot access my account. I spoke to a rep on the phone and also in a chat and issue is still not resolved. Can you please help?
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VSpoodle
(@VSpoodle) reported
@TheTaylorKnight @spacejammovie @hbomax The problem is an unknown name isn't as billable as Will Smith or Dwayne Johnson.
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Jenny Rauch
(@jenny_rauch) reported
Seriously tho why does the @hbomax app suck so hard? I keep having to reinstall it and it’s so slow and I just need Sesame Street!! Help me out, here!
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Ryan Wolfson
(@LIFEMANAGEMINT) reported
@hbomax I have had an issue for over two weeks now & no one has resolved the issue. I have followed up via email but no response. Maybe my issue can finally be addressed & resolved?
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walajuku evan's ⚡💗 CHRISNIKA #1 STAN
(@onikasuterus) reported
@HBOMaxHelp Please help, I've been waiting for Nicki Minaj's docuseries since NOVEMEBER!!! It's July, this is ridiculous!! Could you please tell if there is any upcoming news about the docuseries, (release date, upcoming trailers, etc.) Thank You.
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buffy1630
(@scolesmckeown) reported
@jaymanji_ @hbomax hbo max is the WORST streaming platform.
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SoloDolo
(@BenjaminFitzCO) reported
@spacejammovie @hbomax This is going to be so freaking terrible, good lord. Yikes.
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Mole Patrol Enthusiast
(@jaymanji_) reported
@scolesmckeown @hbomax literally it’s broken more times than i’ve been able to successfully use it and all i freakin want is to watch one show
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KEEP IT REAL
(@thephillyprince) reported
If HBO max crash one more time @hbomax
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Bob Barker
(@Bob69Barker420) reported
@hbomax @generationonmax At first I associated "max original" with Cinemax. You guys have got some work to do on your branding
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willian
(@williansmith098) reported
@CoralEBurke @hbomax I also have similar issue contacting support but nothing changed until my cousin recommend @rexxytech to me and he help me recover my hacked account back in 30mins. His an expert
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Jaime Tessier
(@MrsJaimeTessier) reported
@HBOMaxHelp @missrrosenberg Are you seriously asking what’s wrong? If you are serious, then you have NOT been listening to your customers’ constant complaints about the app crashing and not playing content and not rewinding. Constant issue on so many platforms.
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