HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

Less
More

hbo-max Hero Image

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Riverside, CA 2
San Jose, CA 2
Portland, OR 2
Paris, Île-de-France 2
Buffalo, NY 2
Atlanta, GA 1
Berlin, Land Berlin 1
Brandenburg an der Havel, Brandenburg 1
Sacramento, CA 1
Renton, WA 1
Santa Maria, CA 1
Newark, DE 1
Mount Pleasant, SC 1
Montechiarugolo, Emilia-Romagna 1
Holly Ridge, NC 1
Racine, WI 1
St. Martin, Niederösterreich 1
Sherbrooke, QC 1
Innsbruck, Tirol 1
Crestview, FL 1
Gustavo Adolfo Madero, CDMX 1
Magdalena Contreras, CDMX 1
Chandler, AZ 1
Córdoba, VER 1
Poza Rica de Hidalgo, VER 1
Kingwood, TX 1
Juárez, CHH 1
Carmel, IN 1
Smithton, MO 1
Iztapalapa, CDMX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • jthreatsENT Jonathan (@jthreatsENT) reported

    @hbomax Can y’all fix the app so I can watch it?!

  • L_K_Russell KRMINT (@L_K_Russell) reported

    @HBODocs @HBO @hbomax Horrifying! It will happen again and it will be worst if they don’t hold every single Person involved accountable .

  • WayneHochhalter Wayne hochhalter (@WayneHochhalter) reported

    @hbomax Not working for me either

  • agentpsyte iBall (@agentpsyte) reported

    @hbomax your app is the worst of all the major streaming services. How is it possible that at this point in the game you can't launch a top tier platform that doesn't constantly glitch, skip, go blank when going "back" in the menu. Redonk. Hire real professionals to code 4u.

  • rafaellessa07 Rafael Angelo (@rafaellessa07) reported

    @hbomax Hbo max keeps crashing when I try to watch Dune. Help guys. I’m watching on an LG CX. On the native app.

  • jeffleb89495079 Boycott Digital Eyes (@jeffleb89495079) reported

    @DCpeacemaker @hbomax Isn't John Cena a card-carrying member of the Chinese Communist Party now? No thanks. Looks terrible anyway

  • stephensonmc Marcus Stephenson (@stephensonmc) reported

    Anyone else have trouble with @hbomax volume? You can barely hear the first scene in Dune. 5.1 surround and it’s brutal.

  • rafaellessa07 Rafael Angelo (@rafaellessa07) reported

    @hbomax @HBOMaxHelp Not working for me tho

  • Tippyannette Tippy (@Tippyannette) reported

    @HBOMaxHelp @chadswanzy Also having the same issues... Ps4 on our TV, Dune not playing, nothing is playing 😭 😭

  • drc0230 Derrick (@drc0230) reported

    @hbomax Your app is broken! Sign in with provider won't work and I have some Dune to watch and Titans to finish!! Help!!

  • shann_o_hann S. Chap ☤ ⚯͛ (@shann_o_hann) reported

    @hbomax are you planning to improve your buffering issues? I’d love to watch #DuneMovie without it pausing every few minutes.

  • matchooh Matt (@matchooh) reported

    @HBOMaxHelp love watching a movie (Dune) that pauses every 3 minutes and has to buffer. This is 2021, why is buffering still a thing? #trashapp

  • DavidMedina_ David Medina (@DavidMedina_) reported

    If you could fix all these bugs/smooth out these constant bugs that constantly happen that would be great. Push an update out for these bugs please. The TV app version of the app would benefit greatly from these fixes too. I use the samsung tv app. Thanks @hbomax @HBOMaxHelp

  • tepo_rica Tepo Rica (@tepo_rica) reported from Shoreline, Washington

    @hbomax why are you not working right now!?!?! I feel like you are down so often. Sad heart.

  • heridfan (((Herid Fel))) (@heridfan) reported

    @davemark @hbomax Amen to that. I don't know who decided it was a good idea to ask David Lynch to direct it but that experiment did not work out.

Map Check Current Status