HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 2 |
| Mexico City, CDMX | 2 |
| Riverside, CA | 2 |
| San Jose, CA | 2 |
| Portland, OR | 2 |
| Paris, Île-de-France | 2 |
| Guayaquil, Provincia del Guayas | 1 |
| Abtsgmünd, Baden-Württemberg Region | 1 |
| Utrecht, ut | 1 |
| Firminy, Auvergne-Rhône-Alpes | 1 |
| Queens, NY | 1 |
| Columbia, MD | 1 |
| Vancouver, BC | 1 |
| Genoa, OH | 1 |
| Washington, D.C., DC | 1 |
| Hickory, NC | 1 |
| Lagoa da Prata, MG | 1 |
| Bridgeport, CT | 1 |
| Perry, GA | 1 |
| Berlin, Land Berlin | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
| Sacramento, CA | 1 |
| Renton, WA | 1 |
| Santa Maria, CA | 1 |
| Newark, DE | 1 |
| Mount Pleasant, SC | 1 |
| Montechiarugolo, Emilia-Romagna | 1 |
| Holly Ridge, NC | 1 |
| Racine, WI | 1 |
| St. Martin, Niederösterreich | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Gerry
(@GileGerry) reported
@hbomax @HBOMaxHelp Couldn’t sign on , tried for over an hour I shouldn’t have to work so hard I fkn pay for it ! canceling my subscription
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Nes17
(@freddienes85) reported
I hope @ATT @hbomax @wbpictures learns from the tragedy they release on 3-18-2021. It was a comedy with no heart at best the worst Marvel movie.
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The Ayer Cut
(@CutAyer) reported
Hey @HBOMaxHelp where is the button to help fund #RestoreTheSnyderVerse
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Rick
(@freelance616) reported
@hbomax please fix your volume issue
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Chris
(@CcorsiniChris) reported
@snydercut @hbomax It. Was. Just. Awful. 😔
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Jaeson Velasco
(@jaesonv) reported
@HBOAsia Ok, some issues even with @HBOMax for some users. Folks from other countries reporting issues with HBO GO @HBOAsia. Any links to site status updates? Thanks. :) PS: I have instead fed my cat earlier.
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Niftyzauper
(@NiftyZauper) reported
I'm so glad @snydercut is out so we cant watch it cause @hbomax didnt prepare for tonight. FIX YOUR ****. #SnyderCut #HBOMax #JusticeLeagueSnyderCut
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Zeeko
(@Zeeko_JVO) reported
@hbomax is so ******* garbage. How ******** a movie would just stop playing? Fix your **** dude
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Nigel Papalii
(@HeyIamNigel) reported
Did the @hbomax servers crash? #ZackSnydersJusticeLeague
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My Holding Space
(@MyHoldingSpace) reported
@hbomax The sound is playing but the picture is not showing on the movie. Every other movie is working fine except this. Please help.
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frank | SashaMania SZN
(@TheNextBlGThing) reported
The subtitles placement of @hbomax is so ******* awful. It can never figure out if it wants to be below or above covering up faces. Fix it.
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Jim Shields🌊🇺🇸
(@hobodeluxe) reported
@ray8fisher @hbomax I AM NOT BROKEN! such a great line.
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Korvin Corey
(@korvincorey) reported
@unk_Linkoln @HBOMaxHelp @HBOMaxHelp please help asap we want legal #JusticeLeagueSnyderCut in Ukraine
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Minor League Rando
(@MinorLeagRando) reported
Anyone else having issues when trying to watch Zack Snyder’s Justice League via Chromecast? @HBOMaxHelp.
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coryteague
(@coryteague) reported
@ZackSnyder @snydercut so far so good EXCEPT I was so excited to watch on IPad Pro 12.9 because of aspect ratio and @hbomax STILL crops it!!! Can you see if you can fix this???
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