HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Philadelphia, PA | 2 |
| Buffalo, NY | 2 |
| Richmond, VA | 2 |
| Dallas, TX | 2 |
| Fort Myers, FL | 2 |
| Houston, TX | 1 |
| Cornersville, TN | 1 |
| São Francisco do Sul, SC | 1 |
| Holden, ME | 1 |
| Aurora, IL | 1 |
| Portland, OR | 1 |
| Chihuahua, CHH | 1 |
| Monroe, NY | 1 |
| San Jose, CA | 1 |
| London, England | 1 |
| Lakewood, NJ | 1 |
| Brewer, ME | 1 |
| Suzano, SP | 1 |
| Brasília, DF | 1 |
| Paris, Île-de-France | 1 |
| Lakeland, FL | 1 |
| Henrico County, VA | 1 |
| Farmville, VA | 1 |
| Angra dos Reis, RJ | 1 |
| Chesapeake, VA | 1 |
| Wheaton, IL | 1 |
| Green Bay, WI | 1 |
| Goiânia, GO | 1 |
| Conroe, TX | 1 |
| Zapopan, JAL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Susan Strauss
(@Sue_Strauss) reported
@HBOMaxHelp I’m suppose to be getting HBOMax with my HBO subscription through Xfinity, but haven’t been able to log in on over a month and nobody can help me. Xfinity says it’s your problem and you say it’s there problem. Meanwhile, I can’t access anything!
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Debbie Tomes
(@Tomes2Tomes) reported
@MartinEMurua @hbomax My HBO max is not working on my Samsung Smart TV either. It seems to be working on my "dumb" Samsung TV, though. This isn't the first time that I sit here watching those three dots 😡
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johanna
(@jelfvendahl) reported
I’m literally crying so hard I can’t deal with not knowing what’s gonna happen. I’m freaking out and on the verge of a panic attack please you have to help us save this wonderful show @hbomax @HBOMaxHelp #SaveLegendsOfTomorrow #LegendsOnHBOMax
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🗽Sydette Cosmic Dreaded Gorgon 🇬🇾
(@Blackamazon) reported
Why does @hbomax not work on @AppleTV now?
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Salil Dalvi
(@sd_so) reported
from
South Orange, New Jersey
@ScottPorch @aagave @hbomax I think these shows matter long term and for a perception of quality. But Netflix should not be lured into playing HBOs game: focus on tech/ product to make better personalization and “the most good enough” recommendations.
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Mark Lane
(@MarkLan34605989) reported
@hbomax I’d love to watch them, but your APP is crap, and I am sick of having to constantly shut it down, sign out, sign in to get anything to stream.
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Amish Paradise
(@BrodiemanThe1st) reported
It's been days since I finished #TheWayDown on @hbomax and I still can't believe that plane crash happened on the way to a M*ga rally almost 5 months _after_ the insurrection. #YourReligionIsBroken
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archmagetuck
(@archmagetuck) reported
@SpiderOwlYT @Variety @hbomax That cape animation looks awful 🤢
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Legends19
(@EVanity12) reported
@hbomax If there is any way you could save legends can please you try and do the cw have left fans all over the world heart broken and legend's didn't get the end they deserved #SaveLegendsOfTomorrow #LegendsOnHBOMax @hbomax @HBOMaxHelp
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Jake (Plasm Wraith)
(@PlasmWraithJake) reported
@DigDougXD @hbomax “Batwoman of tomorrow: An hbo max finale movie” (I’m not plugged in enough to know if that could actually work haha)
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Oz D
(@OZZY1904) reported
Yo @hbomax fix your app it keeps crashing on my apple tv device. Says "can't connect to your servers, check internet connection" but all my other streaming apps work without a problem.
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kris10stl
(@kris10stl) reported
It is cause I use #Roku? CC not working. Any tips to turn on? @HBOMaxHelp #HBOMax
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SheilaE3000
(@sheilae3000) reported
@hbomax Can you fix the “my list” feature on your app for @Roku? It only displays 14 saved titles and there’s no way to get to the full list.
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Jennifer LiPira 🐱🏳️🌈
(@jl14217) reported
@hbomax … I’ve been a loyal subscriber since the start. A wrap up, even short season or 2 hour special, would help the #Batwoman fandom
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Wasn't following
(@TydfightGandhi) reported
@HBOMaxHelp Samsung TV. Tried to restart. Tried to switch th audio. Stays English for a second then goes Spanish. 2 days. Pretty funny glitch.
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