HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Berlin, Land Berlin | 2 |
| Queens, NY | 2 |
| Atlanta, GA | 2 |
| Mexico City, CDMX | 2 |
| Riverside, CA | 2 |
| San Jose, CA | 2 |
| Portland, OR | 2 |
| Groß-Umstadt, Hessen | 1 |
| Hamburg, HH | 1 |
| Pittsburgh, PA | 1 |
| Rochester, MN | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Abtsgmünd, Baden-Württemberg Region | 1 |
| Utrecht, ut | 1 |
| Firminy, Auvergne-Rhône-Alpes | 1 |
| Columbia, MD | 1 |
| Vancouver, BC | 1 |
| Genoa, OH | 1 |
| Washington, D.C., DC | 1 |
| Hickory, NC | 1 |
| Lagoa da Prata, MG | 1 |
| Bridgeport, CT | 1 |
| Perry, GA | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
| Sacramento, CA | 1 |
| Renton, WA | 1 |
| Santa Maria, CA | 1 |
| Newark, DE | 1 |
| Mount Pleasant, SC | 1 |
| Montechiarugolo, Emilia-Romagna | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Nat Carazza
(@nathcarazza) reported
@HBOMaxHelp What a shame, announcing the big release of the year and not being able to make it available without problems to your customers who pay dearly for the service. so disappointed
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Meaghan Bullock
(@iwishiwaswizard) reported
@HBOMaxHelp CREATE A NEW USER - fixes the problem
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Ross.Schofield72
(@RossSchofield72) reported
@HBOMaxHelp Still not working 31 minutes down!
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Chris Weekly
(@cweekly) reported
@GRRMspeaking @HBO @hbomax hbomax inexplicably throwing a bs "your HDMI cable doesn't support HDCP" error -- for this stream only. wat.
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Lara Montes
(@unwritmeable29) reported
@kuankaffee @hbomax @HBO I thought I was the only one. I uninstalled, cleared data/cache, logged out and back in but no luck and the issue is only with HOTD 😭😭
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Lara Montes
(@unwritmeable29) reported
@HBOMaxHelp @Chris_Ciaccia This! Having the same issue and it’s only with HOTD on the FIRE TV
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Doodle2010
(@mandala1107) reported
@hbomax WTF. Fix your ****
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Zack Beaulieu
(@zbeauknows) reported
@hbomax Would be nice if we could actually watch. My app keeps crashing and it seems to be a huge problem with my of your customers.. are you working to fix this?? An update would be great..
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MackDaddysGirl
(@MichelleDwyer72) reported
@hbomax get better/more servers! Especially for new coveted shows! #HouseOfTheDragonHBO #lagisreal #frustration
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19bones_19
(@19bones_19) reported
@hbomax I think we should all realize the hbomax dosent care. They know they have our money and we’ll still not cancel subscriptions. Why should they put any extra effort to help customers.
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Christopher McIntyre
(@Doofenschmertz) reported
@HBOMaxHelp there is no error code the damn app just shuts down right when the show is about to start. Amazon 4K fire stick. Not happy at all.
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Dale Sweeney
(@gdsweeney) reported
@hbomax App keeps crashing. Restart app. crash. uninstall and then reinstall app, CRASH. #hbolettingusdown. How have ya’ll not prepared for this
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Joshua Newman
(@JoshuaNewman16) reported
@HBOMaxHelp @ashtothemoon Ummm you have thousands of ppl that are experiencing the App crash..
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Mathew P
(@mgp8984) reported
@HBOMaxHelp @wjmartin0824 Ive done all that still not working.
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GBZ
(@GBZ121212) reported
@HBOMaxHelp @MahaLak87909277 Didn't work
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