HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Philadelphia, PA | 2 |
| Buffalo, NY | 2 |
| Richmond, VA | 2 |
| Dallas, TX | 2 |
| Fort Myers, FL | 2 |
| Chicago, IL | 1 |
| Houston, TX | 1 |
| Cornersville, TN | 1 |
| São Francisco do Sul, SC | 1 |
| Holden, ME | 1 |
| Aurora, IL | 1 |
| Portland, OR | 1 |
| Chihuahua, CHH | 1 |
| Monroe, NY | 1 |
| San Jose, CA | 1 |
| London, England | 1 |
| Lakewood, NJ | 1 |
| Brewer, ME | 1 |
| Suzano, SP | 1 |
| Brasília, DF | 1 |
| Paris, Île-de-France | 1 |
| Lakeland, FL | 1 |
| Henrico County, VA | 1 |
| Farmville, VA | 1 |
| Angra dos Reis, RJ | 1 |
| Chesapeake, VA | 1 |
| Wheaton, IL | 1 |
| Green Bay, WI | 1 |
| Goiânia, GO | 1 |
| Conroe, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Carl Misek
(@CarlMisek) reported
@hbomax FIX YOUR APP FOR PLAYSTATION!!!!!!!!!!!!!
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T (Theron) Watches A Scary Movie
(@axdew) reported
Unless I'm missing something @hbomax is there a reason why we haven't heard a season 2 announcement for @DCpeacemaker yet? @JamesGunn out here doing the Lord's work
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ShaunScantland
(@ShaunScantland) reported
@HBOMaxHelp Too little too late guys. I’ve had this issue too many times. It’s just easier to cancel and get the content I want elsewhere. I feel bad for you because your app team is making your job hard.
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clay caudell
(@deaf_cyberborg) reported
@hbomax I signed up for a account on iOS app but can’t sign in on tv bc my account already exists
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**** This World
(@FuckThi94756703) reported
@DCComics @hbomax This is stupid and crazy. Why ******** will you give Kaldur a beard instead of dread locks?! He looks awful. That's not gay to me. You ruined this character. @Greg_Weisman
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Lavelle Porter
(@alavelleporter) reported
@HBOMaxHelp Stop acting like you know me. I constantly have to re-log into your trash *** Roku app. If you all wanted to fix all the considerable known problems with this app you would have done it already.
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tennille lewis
(@HurtingBug) reported
@JohnCena @DCpeacemaker @hbomax Please help me stop living in my car and afford accommodation. I seriously need help.#SupportHomeless Commbank Tennille L Lewis BSB - 063-097 Account number- 1170 8473
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Christian2873
(@Christian28731) reported
@HBOMaxHelp @KyleinCLT I’m absolutely LIVID that this is STILL a problem. Fix it!!!
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Mx Santiago Nassar
(@MrCHNYC) reported
@glaad @hbomax 😭 my heart is broken 💔
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ℌ𝔞𝔰𝔰𝔞𝔫
(@1jaleelhassan) reported
@hbomax fix yall subtitles blud
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HEEL_Matrix 🖤🧛♀️🖤
(@Ghost_Hunt_GAC) reported
@JohnCena @hbomax @DCpeacemaker I am looking forward to watching this tonight!! Have to finish the work thing lol!!
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|† ☭|
(@CrapitalOne) reported
@TroiMusic WHY DOES @hbomax NOT JUST FOLLOW YOU AROUND WITH A CAMERA IT WOULD BE SO MUCH LESS EXPENSIVE THAN GAME OF THRONES AND HAVE SUCH BETTER DIALOGUE THAN THE AWFUL SECOND SEASON THAT KILLED THE TRUE DETECTIVE SERIES
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Kali Sam
(@kalisamshul) reported
@HBOMaxHelp truly never experienced worse customer service in my life. can you mother effing PLEASE get someone to help & respond to my DMs
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Megumi fushiguro
(@DrainedByHate) reported
@ChrisJonesArt @lilachavoc @hbomax I did but is it too much to ask for him back🥺 I’m broken without him😔
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Mike Abbenante
(@MikeAbby1987) reported
@hbomax why is it every time I try to watch peacemaker it freezes? 3 days in and still can’t finish episode 1. I don’t have this issue with any other streaming service.
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