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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Marseille, Provence-Alpes-Côte d'Azur 1
Veracruz, VER 1
Paris, Île-de-France 2
Sandillon, Centre 1
Gland, VD 1
Perth, WA 1
Frontonas, Auvergne-Rhône-Alpes 1
Montpellier, Occitanie 1
Tijuana, BCN 1
Le Teil, Auvergne-Rhône-Alpes 1
Sainte-Marie, Réunion 1
Cachan, Île-de-France 1
Pont-du-Château, Auvergne-Rhône-Alpes 1
City of Saint Louis, MO 1
Rockford, IL 1
Pont-Évêque, Auvergne-Rhône-Alpes 1
Kīhei, HI 1
Lille, Hauts-de-France 1
Salon-de-Provence, Provence-Alpes-Côte d'Azur 1
Shawnee, OK 1
Utrecht, ut 1
Melbourne, VIC 1
Aurora, CO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • BrickCucumber
    Brick Cucumber (Lego) (@BrickCucumber) reported

    @JamesGunn @hbomax Tom King is a suffocating presence full of nothing but war crim self-pitying. Awful vibe-shift from the bright Superman to this when Green Lanterns are upposed to be a hopeful beacon.

  • ShaunORourke75
    Shaun ORourke Official 🖖🏻 (@ShaunORourke75) reported

    @JamesGunn @hbomax Trailer couldn't even get 10 seconds in and we hear an F-Bomb. One thing is for sure your DCU will go down in history as the one universe with the worst writers and almost all the content kids can't watch.

  • sheribassham
    Sheri Bassham (@sheribassham) reported

    @hbomax Curious why Lee Cronin’s The Mummy isn’t available to those who have HBO through the @amazon Prime app??? Others using the hbo app only can watch it no problem.

  • GoMortGo10
    MORTY (@GoMortGo10) reported

    @hbomax so you don’t allow service to people that travel for work?!? Makes all the ******* sense in the world

  • Radical_Tay24
    Tay (@Radical_Tay24) reported

    @hbomaxhelp It’s not just me, lots of people on here are having the same problem

  • WellWellWellUK
    Jackie Lynch (@WellWellWellUK) reported

    @hbomaxhelp I've tried that. It will only change it after July 2027. It was a simple error and I want to get onto a monthly plan, but your website and AI chat won't let me do it. I can't see how to DM you.

  • theatreandtonic
    Emmie | Theatre&Tonic 🎭🍹 (@theatreandtonic) reported

    @ali8766 @tntsports @hbomax This is awful, where's the sound?

  • geek3point0
    🇺🇲 That James 🍍🐉 (@geek3point0) reported

    @hbomax Support gets even worse. They escalated my problem to specialize support for what reason? Oh to ask the same questions that have been answered a dozen times and give me no solutions. Who are they hiring over there?

  • jelvis8
    dj sensitive **** (@jelvis8) reported

    Hello @hbomax please fix Spring Breakers

  • Cry_Zero
    Oğu's Al Ghul (@Cry_Zero) reported

    @JamesGunn @hbomax This looks terrible….why is guy blonde? Why is hal90 years old? Why does his suit look like hes wearing a normal jacket?

  • sikandar02
    Ruben Alegria (@sikandar02) reported

    @JamesGunn @hbomax Terrible timing to post this

  • Tom_Tresser
    Nemesis 🇬🇷 (@Tom_Tresser) reported

    @RickandMorty @hbomax @TeamYouTube ******** you mean "restart the device"? how is that going to fix it for everyone?

  • JohnMcD35242
    John McDonald (@JohnMcD35242) reported

    Hey @NASCAR it seems @hbomax can’t handle doing the in car cameras. Maybe you should try @netflix This is terrible service.

  • BPOhio2015
    BP in Pepper Pike (@BPOhio2015) reported

    @hbomax @HBO The new  Larry David “History Show” on HBO is terrible. He needs to go back to “Curb Your Enthusiasm” or just retire! 👴🏻

  • MDMcDuff
    Dodger McDuff (she/her) 🐉 ☕️ (@MDMcDuff) reported

    I am so sick of HBO Max telling me I'm sharing the account with people I don't live with. If you're going to police people, at least do it ACCURATELY. If it's this much of a hassle to watch an app I PAY FOR, why would I keep the app? @hbomax fix your ****.

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