HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 2 |
| Washington, D.C., DC | 2 |
| Berlin, Land Berlin | 2 |
| Queens, NY | 2 |
| Atlanta, GA | 2 |
| Mexico City, CDMX | 2 |
| Irving, TX | 1 |
| Painesville, OH | 1 |
| Stuart, FL | 1 |
| Rowlett, TX | 1 |
| Aurora, CO | 1 |
| Écully, Auvergne-Rhône-Alpes | 1 |
| El Pueblito, QUE | 1 |
| El Paso, TX | 1 |
| Lexington, NC | 1 |
| Philadelphia, PA | 1 |
| Groß-Umstadt, Hessen | 1 |
| Hamburg, HH | 1 |
| Pittsburgh, PA | 1 |
| Rochester, MN | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Abtsgmünd, Baden-Württemberg Region | 1 |
| Utrecht, ut | 1 |
| Firminy, Auvergne-Rhône-Alpes | 1 |
| Columbia, MD | 1 |
| Vancouver, BC | 1 |
| Genoa, OH | 1 |
| Hickory, NC | 1 |
| Lagoa da Prata, MG | 1 |
| Bridgeport, CT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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YaBoiiLemo
(@Lemoo1337) reported
@mindykaling @hbomax @velmatheseries They canceled Close Enough for this terrible garbage?
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brad
(@canadianbrad) reported
@mindykaling @hbomax @velmatheseries This show is terrible.
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🦑
(@yesraexo) reported
@HBOMaxHelp fix your app, no way y’all crashing on #TheLastOfUs release day 😔😔😔
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Paul
(@StitchJoker) reported
@BeKindGoodVibes @PlayStation @hbomax it could work, the execution in the game was just complete ***
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Sports4natic 🍥
(@JG_MIA_305) reported
@QHicks7 @hbomax It keeps crashing over here. It keeps saying a unexpected error.
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☔ Jayla
(@TheLastOfJK) reported
@TheLastofUsHBO @hbomax Loved the airplane crash at the beginning😭 they faked you out to bc it was originally another car that hit them and the show lined you up and then it didn't happen 😭 then planes started dropping, very cool
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Shawn Dormody
(@singANTI) reported
@hbomax servers are buckling under the pressure #TheLastOfUs
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Hurricane Hockey Academy
(@MalachiMahan) reported
The new @hbomax #Velma show is the worst garbage I’ve ever seen. Who thought it was a good idea to destroy Scooby Doo like this. Did him ***** like Old Yeller.
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Erick Jr Lajara
(@lajara_jr) reported
@HBOMaxHelp When will you guys fix the servers??
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Isaiah
(@isaiaharnold367) reported
@goldentoyou @HBOMaxHelp I had to sign in on a computer and remove then re-add my PlayStation to my hbo account
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michell
(@x3laleex) reported
Im gonna stab myself bc @hbomax doesnt work and YES maybe i know everything that happens in #TLOU and YES i own the game, but i want to watch it
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Sygnetix
(@Sygnetix) reported
@hbomax @HBO Fun while it lasted. Spend less of our money on branding till you fix your ******* servers. #TheLastOfUs
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Taevas Studios
(@StudiosTaevas) reported
@mindykaling @hbomax @velmatheseries In other words, PREDICTABLE. Not shocking. The opposite. 100% predictable. Nobody is mad "because she's brown". They're annoyed because it's *pathetic* and *lazy* to take successful IP's, race bend them and blame the fans for not liking it rather than putting the work in.
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Brinali ||
(@Brinali_TK) reported
@PopCrave @hbomax i'm genuinely scared because i liked the game a lot help
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Hessian
(@hessian) reported
@HBOMaxHelp Watching on my Samsung TV. Final episode of Game of Thrones. It was around the time Last of Us was launching so we figured it might be a high traffic issue.
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