HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
Washington, D.C., DC 2
Berlin, Land Berlin 2
Queens, NY 2
Atlanta, GA 2
Mexico City, CDMX 2
Riverside, CA 2
Aurora, CO 1
Écully, Auvergne-Rhône-Alpes 1
El Pueblito, QUE 1
El Paso, TX 1
Lexington, NC 1
Philadelphia, PA 1
Groß-Umstadt, Hessen 1
Hamburg, HH 1
Pittsburgh, PA 1
Rochester, MN 1
Guayaquil, Provincia del Guayas 1
Abtsgmünd, Baden-Württemberg Region 1
Utrecht, ut 1
Firminy, Auvergne-Rhône-Alpes 1
Columbia, MD 1
Vancouver, BC 1
Genoa, OH 1
Hickory, NC 1
Lagoa da Prata, MG 1
Bridgeport, CT 1
Perry, GA 1
Brandenburg an der Havel, Brandenburg 1
Sacramento, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • alwaysyou_94 𝐂𝐞𝐥𝐢𝐧𝐞 (@alwaysyou_94) reported

    @HBOMaxHelp Just fix your app ASAP

  • nicoleej0hnson nicole loves harry (@nicoleej0hnson) reported

    @HBOMaxHelp why don’t u work

  • walkingjuulpod coal (@walkingjuulpod) reported

    @hbomax bro ur app does not work for half of ur catalog on the Xbox one s 😪

  • KieranLMarkham Kieran Markham (@KieranLMarkham) reported

    @hbomax having issues with sound. Trailers have sound but actual programs have none.

  • KieranLMarkham Kieran Markham (@KieranLMarkham) reported

    @HBOMaxHelp I’m using an iPad Pro through web. I’ve also tried through my laptop and have the same issue.

  • EriCortezz Eric Cortez (@EriCortezz) reported

    @hbomax keep getting an error when I want to stream anything on my laptop in safari! Tried your troubleshooting steps & didn’t work! What do I do?

  • The_Zombie_Mama 🖤 Bronwyn 🖤 (@The_Zombie_Mama) reported

    @C4TP4W @wheatus @hbomax You guys are really selling me on this. I’m gonna have to figure out how to work my HBO so I can watch it.

  • MarcoManTwitte1 MarcoManTV (@MarcoManTwitte1) reported

    @dweir49 @KatherineKane_ @hbomax Again, I cannot get this obsession out of my goddam head. The production decision was flat out hypocritical and makes no god damn sense. This should be on the record on the worst tv writing moments in media history.

  • KieranLMarkham Kieran Markham (@KieranLMarkham) reported

    @HBOMaxHelp having issues with sound. Trailers have sound and when it goes into the main program the sound goes.

  • smalltownbi Gage (@smalltownbi) reported

    @CalvinBanksxxx @hbomax I’ve been streaming fine with no issues today 🤔

  • Catalin_Santan CatalinaSantana (@Catalin_Santan) reported

    @HBO @hbomax Who will help me with advice?

  • gilliamj490 jason gilliam #WrestlingFan I love horror movies (@gilliamj490) reported

    @hbomax WIshed you would get this problem fixed while watching a movie when people are talking sounds like they are down in a barrel but if you turn sound up too loud sound effects rattle the entire house

  • TEEBOXADONIS B (@TEEBOXADONIS) reported

    @HBOMaxHelp @FvckTia I've been having the same issue for almost two weeks now. Everything is up to date. Yes I reinstalled. Fix it!

  • joesmith628 Joe (@joesmith628) reported from Wallington, New Jersey

    @hbomax I’d love to but y’all keep telling me my account doesn’t work and that I need to subscribe even though I’m logged in 😩

  • aliceslogic Alice's Logic (@aliceslogic) reported

    @HBOMaxHelp your app just don’t work.

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