HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zapopan, JAL | 2 |
| Philadelphia, PA | 2 |
| Buffalo, NY | 2 |
| Richmond, VA | 2 |
| Dallas, TX | 2 |
| Makati City, National Capital Region | 1 |
| Adelaide, SA | 1 |
| Santa Clara, CA | 1 |
| Mission Viejo, CA | 1 |
| Clio, MI | 1 |
| Rolling Meadows, IL | 1 |
| Manises, Comunitat Valenciana | 1 |
| San Antonio, TX | 1 |
| Riverside, CA | 1 |
| Port Saint Lucie, FL | 1 |
| Los Angeles, CA | 1 |
| Chicago, IL | 1 |
| Houston, TX | 1 |
| Cornersville, TN | 1 |
| São Francisco do Sul, SC | 1 |
| Holden, ME | 1 |
| Aurora, IL | 1 |
| Portland, OR | 1 |
| Chihuahua, CHH | 1 |
| Monroe, NY | 1 |
| San Jose, CA | 1 |
| London, England | 1 |
| Lakewood, NJ | 1 |
| Brewer, ME | 1 |
| Suzano, SP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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B
(@bdbphoto82) reported
@DSgamby @MollyBOfficial @hbomax Gotcha… yeah I can’t speak on Crave. It works fine on the HBO Max app directly, so I guess it’s an issue with Crave?
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Judy
(@judyyalmond) reported
Quite literally just paused HBO Max and had to re-login. Fix it @hbomax
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acab 🛸✨
(@riseingemini) reported
@HBOMaxHelp Girl 🙄✋🏾 the rewind don’t work on the fire stick, the iPad, & the iPhone
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Bakari Jr 🤴🏾
(@BJ_DeWalt) reported
Fix your app @hbomax
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Kathleen M
(@kathleenobean) reported
@HBOMaxHelp Why does your app continue to not work on Roku? It's fully updated, internet connection is fine...and yet we have barely been able to watch anything in over a month.
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Scottie C
(@TooClose2Call) reported
@HBO @hbomax One of the worst shows ever! Absolute garbage.
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Cody Banning
(@KodaFett) reported
@hbomax , like, are you okay? What has been up with your ineptitude the last few days? Are you trying to work as well (poorly) as @disneyplus ? Sorry, D+. It's not just an abbreviation. That's how well you work oftentimes.
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Look at my opponent
(@Kyr504) reported
@hbomax fix your damn app
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Kate Bush did 9/11
(@dudefieri) reported
@HBOMaxHelp why is rewinding so difficult? How hard is it to fix this. It seems like everyone has this same problem
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A.P. Baumer
(@ABaumSquad) reported
@hbomax why am I paying for this app if it's just gonna crash every time I try to watch?
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Jeremy Elliott
(@JeremyMElliott) reported
from
Huntsville, Alabama
I used to think @disneyplus was the absolute worst about crashing on my @roku but @hbomax has replaced it as the bane of my existence.
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Justin Fields’ second cousin 2x removed
(@HCHTBears) reported
Respectfully, the app sucks. How does every show buffer and crash? @hbomax
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Patrick Hoffman
(@PatrickHoffman7) reported
@hbomax it’s really cool when I pause a movie and then your app just refuses to play it or anything else again. “Can’t play title.” “Restart the app.” Cool advice. Didn’t work.
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crouton
(@cheetahgirl666) reported
@HBOMaxHelp The update didn’t help, it’s been like this for a few weeks unfortunately :(
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Xitler.jingpin
(@xi_zhutou) reported
@hbomax Worst movie of all time
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