HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Richmond, VA | 2 |
| Fort Worth, TX | 2 |
| Dallas, TX | 2 |
| Toledo, OH | 2 |
| Philadelphia, PA | 2 |
| Los Angeles, CA | 2 |
| Fort Myers, FL | 2 |
| St. Louis, MO | 2 |
| Chambersburg, PA | 1 |
| Bel Air, MD | 1 |
| Chamois, MO | 1 |
| Oak Harbor, WA | 1 |
| Bangor, ME | 1 |
| Reynosa, TAM | 1 |
| Santa Catarina, NLE | 1 |
| García, NLE | 1 |
| Brie-Comte-Robert, Île-de-France | 1 |
| Torrijos, Castilla-La Mancha | 1 |
| Bron, Auvergne-Rhône-Alpes | 1 |
| Quinns Rocks, WA | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Chelles, Île-de-France | 1 |
| Columbus, OH | 1 |
| Villeurbanne, Auvergne-Rhône-Alpes | 1 |
| Tours, Centre-Val de Loire | 1 |
| Limoges, Nouvelle-Aquitaine | 1 |
| Clinton Township, MI | 1 |
| Couvains, Normandie | 1 |
| Brno, Jihomoravský kraj | 1 |
| Dunkerque, Hauts-de-France | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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DC Fanboy
(@ShaikhShebaan) reported
@QriousQrmudgeon @hbomax come on!! this is the worst show ever!!!
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#savelegacies | @netflix @hbomax
(@methankiss) reported
cause i got 99 problems and not having this show is the first @hbomax @netflix #savelegacies
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directed by jes macallan.
(@bulletbIonde) reported
. @HBOMaxHelp i need help
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Dan
(@Daaahhhnn) reported
Hey, @hbomax are you going to do literally anything about your awful app? Buffering every 10 minutes makes for an awful customer experience considering the other streaming platforms are running laps around you.
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ortizcm
(@ortizcm) reported
@HBOMaxHelp You guys haven’t fixed ****! I pay for your service and it’s still broken?!? At least @hulu and @netflix got it together! I will absolutely tell everyone to dump you.
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allSTARpd
(@allstarpdee) reported
@hbomax has literally the worst user interface. #Hacks
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Kaled
(@Kaled78072227) reported
@methankiss @hbomax @netflix Yes help 😭
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anotherlisap 🇺🇦
(@anotherlisap) reported
@hbomax Why do I have problems with constant buffering when streaming via FIOS on a Vizio TV. On laptop no problem. Never ever ever ever happens with any other service. Internet connection is fine.
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Ben
(@beni32177) reported
@HBOMaxHelp @collarblindmike I’m having issues in my Samsung tv to open the app . Fix it please
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Jim Hood
(@Hoodlum420) reported
@hbomax You just added the matrix resurrections and I cannot get it out of Spanish no matter what I do. No other movie has this problem.
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Sean Wells
(@CoachWellsOT) reported
@hbomax Good evening. Im having issues with the FireTV app while watching Friends. At the end of an episode, when the app advances to the next episode, it skips to the end of the episode and repeats the process for 8-10 episodes. What should I do? Thx!
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Mastracchio 🏳️🌈 🏳️⚧️pronouns she/her
(@Emastrac) reported
@hbomax Yeah so trying to watch episode that should have dropped last night no dice. Sent dm w error code. No issue w other shows or streaming service.
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helena
(@veroiskilling) reported
@finlaydonovan @WestworldHBO @hbomax This is the worst season so far should get cancelled 😒
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#savelegacies | @netflix @hbomax
(@methankiss) reported
cause i’m broken @hbomax @netflix #SaveLegacies
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Jonathan MurrayBruce
(@jonmbruce) reported
@HeroMode @hbomax Each season has gone down in quality after season 2. I’m very disappointed.
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