HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zapopan, JAL | 2 |
| Philadelphia, PA | 2 |
| Buffalo, NY | 2 |
| Richmond, VA | 2 |
| Dallas, TX | 2 |
| Makati City, National Capital Region | 1 |
| Adelaide, SA | 1 |
| Santa Clara, CA | 1 |
| Mission Viejo, CA | 1 |
| Clio, MI | 1 |
| Rolling Meadows, IL | 1 |
| Manises, Comunitat Valenciana | 1 |
| San Antonio, TX | 1 |
| Riverside, CA | 1 |
| Port Saint Lucie, FL | 1 |
| Los Angeles, CA | 1 |
| Chicago, IL | 1 |
| Houston, TX | 1 |
| Cornersville, TN | 1 |
| São Francisco do Sul, SC | 1 |
| Holden, ME | 1 |
| Aurora, IL | 1 |
| Portland, OR | 1 |
| Chihuahua, CHH | 1 |
| Monroe, NY | 1 |
| San Jose, CA | 1 |
| London, England | 1 |
| Lakewood, NJ | 1 |
| Brewer, ME | 1 |
| Suzano, SP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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theimmoralbovine
(@theimmoralbovi1) reported
@HBOMaxHelp I'm trying to cancel my subscription because I'm traveling but cannot access my account at all from Switzerland. Can someone help please?
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just sharp
(@waysharpe) reported
@Netflix_CA when will #TitansSeason3 be available? @CraveCanada @hbomax can you help?
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St. Los
(@TheRealRealLos) reported
@HBOMaxHelp Bruh it’s not just me y’all see all the Twitter memes lol fix this in an update
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Jay Harkness ✨ What If… Era❓
(@AsgardianDude) reported
@hbomax consider not giving me an error every 5 seconds ok? It’d be great
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Mark Wilton
(@DemaghoulMark) reported
@HBOMaxHelp Any chance you could help with a billing issue?
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angie
(@angie16992095) reported
@DCTitans @hbomax I really need help in paying my rent I’m 500 short anything helps really. I’m desperate. I wouldn’t ask if I didn’t actually need it. Please I’m literally drowning in debt Covid has hit me so hard. #CashAppExtraCredit #pandemic Cashapp :$Angiessss please help
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illusive 🖤💜 | Bloodsport Shill
(@illusiveBeast) reported
@VENGEANCE_1406 @OisinOfHK @hbomax I'm tryna help you mf 👺👺
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MakoPotato
(@MakoPotato) reported
@fresno_bears @DCTitans @hbomax It was the YouTube quality death scene that did it for me.
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The Book Of E-Leaux
(@B8kOfELo) reported
@GetBizzyChrizzy @hbomax @JChanDaLand also using Samsung app. You can join my Patreon if you want exclusive access to my thoughts on what the problem is. Lol.
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🏁💙24
(@DJoreo) reported
@hbomax y’all need to fix rush hour 2 the audio sync is off…
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A.h. Laverty
(@digthemadlife) reported
@hbomax Please fix your app on Samsung TVs. It crashes ALL the time. It’s not my internet because every other app works just fine. #HBOMaxApp #HBOMax
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Jae El Foster
(@JaeElBooks) reported
Keep having @hbomax freeze and crash on my Roku. It’s the only streaming app doing that to me, and it’s a recent problem. Is this happening to anyone else?
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Jndro
(@jandro_rojas) reported
@RoninQue @hbomax Neither had an issue with it
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III
(@1LowkeyLynn) reported
@hbomax WHEN TF ARE YALL GOING TO FIX YO PLATFORM
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John Cirello
(@JohnAnthonyCir1) reported
@HBOMaxHelp Nope this doesn’t help. You have a ****** app. To be specific, it’s tough to pause or scroll the show that I’m watching. The same problem appears on PS4 and IPhone. I have great internet that’s not the problem. Fix it or I’m canceling.
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