HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Berlin, Land Berlin 2
Queens, NY 2
Atlanta, GA 2
Mexico City, CDMX 2
Riverside, CA 2
San Jose, CA 2
Portland, OR 2
Groß-Umstadt, Hessen 1
Hamburg, HH 1
Pittsburgh, PA 1
Rochester, MN 1
Guayaquil, Provincia del Guayas 1
Abtsgmünd, Baden-Württemberg Region 1
Utrecht, ut 1
Firminy, Auvergne-Rhône-Alpes 1
Columbia, MD 1
Vancouver, BC 1
Genoa, OH 1
Washington, D.C., DC 1
Hickory, NC 1
Lagoa da Prata, MG 1
Bridgeport, CT 1
Perry, GA 1
Brandenburg an der Havel, Brandenburg 1
Sacramento, CA 1
Renton, WA 1
Santa Maria, CA 1
Newark, DE 1
Mount Pleasant, SC 1
Montechiarugolo, Emilia-Romagna 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • BrALatham Brrrrrrrrrando ☃️ (@BrALatham) reported

    @formalclown @hbomax And had the point landed, it wouldn’t be the worst.

  • torey_nelson Torey Nelson (@torey_nelson) reported

    @HBOMaxHelp The streaming quality on the HBO Max app on Xbox series x is really bad. I have a great internet connection capable of streaming in 4k, but everything I watch on HBO is pixelated and choppy. I've reinstalled the app and reset my router, nothing works.

  • emgemandrem Team Rhaenyra, Team Helaena (@emgemandrem) reported

    Ok but I need answers—was Aemond subtly threatening the twins, was he just forgetting how successions work, was he saying that Aegon’s kids are bastards, or was it just writer error? @HouseofDragon @hbomax #HouseOfTheDragon

  • rayuikvff111 😘 (@rayuikvff111) reported

    @wbpictures @hbomax I am happy with DC's upcoming projects. But frankly, there are problems with writing scripts in previous DC movies and series. Warner Brothers and Discovery should hire people to write good scripts for movies and series. These problems should be resolved in future DC projects.

  • AlanMar36630184 A. Targaryen (@AlanMar36630184) reported

    @SpartyYo17 @hbomax Invest in projects, but you don't know what projects are going to be done, whether we like it or not, that's right. You don't work in the cinema nor do I, but; I do understand the purpose.

  • JD350125go JD (@JD350125go) reported

    @HBOMaxHelp FIX THE FRAME RATE ON XBOX PLEASE

  • Felwa_95 felwa (@Felwa_95) reported

    @hbomax @TheLastofUsHBO @HBO Ellie : “ Your watch is broken “

  • JoshGolberg Golberg with no D (@JoshGolberg) reported

    Just found out Nothing But Trouble is on @hbomax this month and I’ll be busy for the next 90 minutes with Chevy, Demi, Candy, Ackroyd and Digital Underground.

  • rigooo_c Rigo (@rigooo_c) reported

    @hbomax is the worst ******* streaming app ever holy **** you dumb ******* counts

  • LickTheStars Lick The Star (@LickTheStars) reported

    @BlueCatWriters I’m 💯 sure NOTHING BUT TROUBLE on @hbomax

  • itsbeals M▲✞✞. (@itsbeals) reported

    @HBOMaxHelp Both on fire stick and on Samsung tv apo is not working properly or at all. Freezes on startup

  • DomKnotts Frogmouth (@DomKnotts) reported

    @hbomax Please tell me this is a cross over between Black Christmas and A Christmas Story because Bob Clark actually directed both movies. Halloween (1978) is actually kind of an unofficial sequel/prequel to Black Christmas. Bob Clark died though, in a car crash with his son.

  • LaurenNell89 Lauren (@LaurenNell89) reported

    Hey @HBOMaxHelp I somehow got logged out of the app and every time I try to log back in through my provider on my iPad it gets stuck can you please fix your app!!!

  • chasingbodies mrs. tom wambsgans 🪵🚆 (@chasingbodies) reported

    @HBO @hbomax help I have a carnal desire to own the succession 2023 calendar why is new zealand not a shipping delivery option I'm feeling oppressed

  • keisler_eth Keisler.eth (@keisler_eth) reported

    @hbomax how can you have HOTD but the worst app experience that exists on the market!?? Please make it better…

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