HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Omaha, NE | 1 |
| Birmingham, England | 1 |
| Schongau, Bavaria | 1 |
| Hollywood, FL | 1 |
| Bellevue, NE | 1 |
| Alpena, MI | 1 |
| Palm City, FL | 1 |
| Saint-Gildas-de-Rhuys, Brittany | 1 |
| Leeds, England | 1 |
| Liverpool, England | 1 |
| Brackley, England | 1 |
| Saalfeld, Thuringia | 1 |
| Max Meadows, VA | 1 |
| New York City, NY | 1 |
| Urbana, OH | 1 |
| Oklahoma City, OK | 2 |
| Denver, CO | 1 |
| Queens, NY | 3 |
| Springfield, MO | 1 |
| Charlotte, NC | 1 |
| Rice, MN | 1 |
| Providence, RI | 1 |
| Seattle, WA | 1 |
| Newnan, GA | 1 |
| Waynesville, NC | 1 |
| João Pessoa, PB | 1 |
| Porto Alegre, RS | 1 |
| Corning, NY | 1 |
| Cleveland, OH | 1 |
| Los Angeles, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Not Better Left Unsaid (@gagabloggerette) reported@hbomax Why don't you offer full screen on your phone app like every other streaming service? What is your problem??
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𝕷𝖆𝖚𝖗𝖊𝖓 (@laurstaysfly) reported@HBOMaxHelp Yes, won’t play more than 2 eps without an error. Serious lag on the whole interface. RWD/FWD useless, usually start over or stop watching. I’ve uninstalled, updated, reinstalled. Used on different devices—all frustrating. None of these issues on other apps.
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🤫Ⓜ️🚾 (@QuietMoneyNATE) reported@MicFizzle @hbomax Mine only work good on my iPad anything on the actual Tv is pointless
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Blondie 🇺🇸 (@blondierock13) reported@AndyRichter Okay let’s fix this: Dear @hbomax you must hire Andy Richter to be on the new Conan show or we’re not interested in watching. #HireAndy
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Lynn Pechinski (@LynnPechinski) reported@hbomax HBOMAX for Xfinity customers is not working. What's happening?. @XfinitySupport says it's a @hbomax problem.
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Shellstrop Cocktail (@EmergencySquids) reportedI just want to watch Distant Lands, and now I have to deal with garbage, unusable subtitles AND ads. Way to focus on the important things, @hbomax. Completely useless subtitles, trash navigation, and awful app speed, but the ads work great.
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Adele Buck - Preorder Acting Lessons! (@_AdeleBuck) reported@HBOMaxHelp NO. fix your app. Or pay me to troubleshoot. I pay you to deliver a service. If you want me to troubleshoot, pay me.
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Josef Thee Ziegler #FreeBritney (@JosefZiegler) reported@hbomax @HBOMaxHelp you need to fix your god damn Roku app immediately. Every time I try to watch a show, I get a black screen or the picture freezes and the audio continues. This doesn’t happen with any other streaming app, only yours. Y’all need to give out refunds
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jon w. (@volimetrocious) reportedAm I the only one that keeps having issues with the @hbomax app? On my PS5, on my phone, on my AppleTV… app keeps crashing at random times for absolutely no reason. I’ve performed standard troubleshooting, still having issues. @HBOMaxHelp, what’s up?? 🤔
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ChellieRaelynn TV (@ChellieRaelynn) reportedDear @hbomax, You have the worst streaming service. I never had issues logging into a service, purchasing a plan only to be told I needed to upgrade my plan, video and audio not lining up, and low quality video. When my month expires I will never use HBO Max again.
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🇺🇸 ”Dems in array” 🌊 (@phillyprosper) reported from Philadelphia, PennsylvaniaWho are we getting constant error messages when being forced to sign in to our @hbomax account? It’s been a week….
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Dr. Fenis Peeples (@MrRoomTemp) reported@thecomedybureau @megstalter @hbomax I have never cringed so hard in my entire life. Just an awful set
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Jeremiah Schultz (@RealSwiftDawn) reported from Battle Creek, Michigan@HBOMaxHelp Yeah reinstalling didn't help. Also when the app actually does work it's quite slow.
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Rob Thomas, of the band Matchbox Twenty (@brecol100) reported@hbomax make ur ******* website work better
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Wandering.Wondering (@BUUUURRRRNNN) reported from Ferndale, MichiganWhy does the @hbomax app constantly crash! 😩