HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Queens, NY 3
Oklahoma City, OK 2
Hamburg, HH 2
Washington, D.C., DC 2
Berlin, Land Berlin 2
Atlanta, GA 2
Alpena, MI 1
Palm City, FL 1
Saint-Gildas-de-Rhuys, Bretagne 1
Leeds, England 1
Liverpool, England 1
Brackley, England 1
Saalfeld, Thuringia 1
Max Meadows, VA 1
New York City, NY 1
Urbana, OH 1
Denver, CO 1
Springfield, MO 1
Charlotte, NC 1
Rice, MN 1
Providence, RI 1
Seattle, WA 1
Newnan, GA 1
Waynesville, NC 1
João Pessoa, PB 1
Porto Alegre, RS 1
Corning, NY 1
Cleveland, OH 1
Los Angeles, CA 1
Eau Claire, WI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • thealewis Thea Lewis (@thealewis) reported

    @bassettg @hbomax It was terrible because it had no script. The director let them improvise. Ugh.

  • arlogilbert Ⓐ®️Ⓛ⓪ (@arlogilbert) reported

    Individual profiles on streaming apps are an example of a product feature that add complexity & very little value, esp in a world where everybody has many streaming apps. But why in G--d's name do none of them auto-login if there is only ONE profile. @hbomax @netflix @hulu

  • PRIGomerPyle Leonard Lawrence (@PRIGomerPyle) reported

    @wbpictures @hbomax Don't do it. This is a complete snooze fest. Nothing happens and it happens at a snail's pace. It's a total waste of great talent. The only redeeming feature of this film is that the cast and crew got paid to work during Covid.

  • 1967blues Lucky Pinballs (@1967blues) reported

    @wbpictures @hbomax This movie was just awful. The plot, dialogue, character development, cinematography, etc. - all so bad.

  • windsupthesame Kolohe Slippahs (@windsupthesame) reported

    @wbpictures @hbomax The lineup was one of the best I’ve seen and it was brimming with potential ...and whoever wrote the script and directed it just sucked. You had Denzel, Rami, and Leto in this ****-this movie should have been incredible...it was garbage. Seriously, this movie was terrible...

  • KevinFr41573024 Kevin Franklin (@KevinFr41573024) reported

    @hbomax your app is not working at all wont play anything about to cancel fr

  • DSummersTime DaJuan Summers (@DSummersTime) reported

    @wbpictures @hbomax This was one of the worst movies I’ve seen in a while! I was expecting something different because of The big time actors and the preview ... idk but it was confusing and disappointing 😔

  • Relichris Stephen Richards (@Relichris) reported

    @hbomax Your app needs to be so much better. It loads so slowly on even high speed Internet. Half the time I can’t even make it through a show without it needing to buffer.

  • ElephantLvr KathyK (@ElephantLvr) reported

    @HBOMaxHelp Possessions is a fabulous show but the dubbing is horrendous and ruins it. Please please please fix it. It’s just god-awful (a huge “what were you thinking, HBO”).

  • GW575 Gabriel Weinstein (@GW575) reported

    @hbomax Hi! Episode 6 of Possessions is only available with English dubbing. I have been unable to watch it in the original French on multiple devices. This is the only episode I have had issues with. I would love to finish the show!

  • murphye Eric Murphy (@murphye) reported

    @wbpictures @hbomax 👎 To be honest one of the worst movies I have seen in a while. Watched it last night.

  • ecbm8 ebarrera8 (@ecbm8) reported

    @ZackSnyder @hbomax Boss... Please help the fans in Latinoamerica to get zsjl in time... Please!!! #snydercut #ZackSnydersJusticeLeague #ZSJLOnLatam

  • ARCASH 👑 Le🅱️anon James 👑 RIP 🐍🎱 (@ARCASH) reported

    @wbpictures @hbomax The problem... The movie plot twists do not connect. We didn’t experience Denzel pain emotionally. Malek didn’t “show” what was going on with his own family, it was assumed. I like Leto's character, but it was def rushed. The ending was flat. The actors were amazing!

  • MartimThiago Thiago Martim (@MartimThiago) reported

    @ZackSnyder @hbomax Can’t wait to watch it! Only problem, we don’t have #HBOMax in Brazil!!

  • ZiddersRoofurry Zidders RooFurry (@ZiddersRoofurry) reported

    @IronBoomerSTL @hbomax This is the same chief of police who knowingly assists a masked vigilant who routinely violates suspects rights, commits human rights violations, ignores due process & probably violates the Geneva convention while he's at it. Even at its best Gotham has plenty of issues.

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