HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
San Jose, CA 2
Portland, OR 2
Paris, Île-de-France 2
Seattle, WA 2
Zapopan, JAL 2
Buffalo, NY 2
Montechiarugolo, Emilia-Romagna 1
Holly Ridge, NC 1
Racine, WI 1
St. Martin, Niederösterreich 1
Sherbrooke, QC 1
Innsbruck, Tirol 1
Crestview, FL 1
Gustavo Adolfo Madero, CDMX 1
Magdalena Contreras, CDMX 1
Chandler, AZ 1
Córdoba, VER 1
Poza Rica de Hidalgo, VER 1
Kingwood, TX 1
Juárez, CHH 1
Carmel, IN 1
Smithton, MO 1
Iztapalapa, CDMX 1
Ciudad de Villa de Álvarez, COL 1
Holland, MI 1
Santa Barbara, CA 1
Beijing, Beijing Shi 1
Tlalnepantla, MEX 1
Albany, NY 1
Puyallup, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • Mish310 Michelle (@Mish310) reported

    At this point, by the time @hbomax decides to work I won't be able to stay awake for #MareOfEasttown. Also I already got spoiled on who did it.

  • jswondertwins JSW (@jswondertwins) reported

    @hbomax anyone else having issues with the app tonight?

  • sandra06862161 Sandii_targaryen227 (@sandra06862161) reported

    @hbomax Fix it or get cancelled !!!!

  • travisjohnson Travis (@travisjohnson) reported

    @dietsch @hbomax Are you having a problem watching too? Is it systemwide?

  • dallasdublinski Melissa Jorgenson (@dallasdublinski) reported

    @HBOMaxHelp Please get this problem resolved. Thank you.

  • BMCNYC1 BMCNYC (@BMCNYC1) reported

    @HBOMaxHelp It would seem I spoke to soon. If I leave the app (not closing it) and come back the video is gone. Clearing storage and cache doesn't fix it. App version 50.25.0.239, Android version 10, build, phone model TA-1223.

  • bzoffka brianna zoffka (@bzoffka) reported

    @AlyssaMastro44 @hbomax well, at least i’m not alone. i was watching friends earlier (quite a few hours ago now) and it stopped working. i thought it was my apple tv acting weird. i took a nap instead. hope they fix it soon

  • ross_farley Ross Farley (@ross_farley) reported

    @HBO @hbomax You bastards ... you release one episode a week then crash

  • MollyDelReyy Molly🦇✨ (@MollyDelReyy) reported

    Oop and there he goes saying she knew. I’m behind because my @hbomax stopped working EXACTLY at 7 and I still can’t get it to work on my tv. WHY!? I’ve been looking forward to this all day? It still has to be more complicated than this, I’m only 15 min in.

  • BeKindRewind515 BeKindRewind515 (@BeKindRewind515) reported

    My HBO Max account got hacked, I’ve been locked out and can’t get back in. Cool guys. Looking at Reddit, this seems to happen quite a bit. Help me out @HBOMaxHelp ?

  • sbartenstein78 Sarah Bartenstein (@sbartenstein78) reported

    @hbomax I have literally never have this problem with Netflix, Prime, Apple TV, Hulu or Peacock. Only with @HBOmax.

  • Anahih76 Anahi (@Anahih76) reported

    @thedylanhafer Is anyone else having issues with @hbomax @HBOMaxHelp 😩 I NEED to watch Mare!!!

  • BackwardsOr ProgressOrBackwards (@BackwardsOr) reported

    @MaxBoot @hbomax I am suspicious AF so when I went to check my HBOMax on my laptop and I was signed out (which I never am) I just decided not to sign in and help Cozy Bear or whoever get my deets.

  • IAmWendiiii Wendi (@IAmWendiiii) reported

    @hbomax I’d really love it if your service wouldn’t crash in the middle of me watching GoT 🤬

  • slim_goodbody_ Slim Goodbody (@slim_goodbody_) reported

    @HBOMaxHelp Eat **** fix it

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