HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
Washington, D.C., DC 2
Berlin, Land Berlin 2
Queens, NY 2
Atlanta, GA 2
Mexico City, CDMX 2
Riverside, CA 2
Rowlett, TX 1
Aurora, CO 1
Écully, Auvergne-Rhône-Alpes 1
El Pueblito, QUE 1
El Paso, TX 1
Lexington, NC 1
Philadelphia, PA 1
Groß-Umstadt, Hessen 1
Hamburg, HH 1
Pittsburgh, PA 1
Rochester, MN 1
Guayaquil, Provincia del Guayas 1
Abtsgmünd, Baden-Württemberg Region 1
Utrecht, ut 1
Firminy, Auvergne-Rhône-Alpes 1
Columbia, MD 1
Vancouver, BC 1
Genoa, OH 1
Hickory, NC 1
Lagoa da Prata, MG 1
Bridgeport, CT 1
Perry, GA 1
Brandenburg an der Havel, Brandenburg 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnThomasJR20 John Thomas JR (@JohnThomasJR20) reported

    @HBOMaxHelp Hi Still Not Working

  • TurningGearsX Turning Gears (@TurningGearsX) reported

    @tamagotchi @hbomax "OMG ITS THWEEDEE SO ITS BAD" Yes excuse me could you please kindly shut ******** up? Stop acting like just because its 3D its automatically awful. Believe it or not we actually put in a lot of work into what we do as 3D artists.

  • liluwubxtch seeyanara || BLM (@liluwubxtch) reported

    @hbomax i dont have an issue with the cgi really, it was kinda cute. story didnt really feel encapturing though. sorry goro miyazaki :(

  • JohnThomasJR20 John Thomas JR (@JohnThomasJR20) reported

    @HBOMaxHelp Left DM Fix FIX Your getting me Mad

  • JayTeeDee Darth Grogu (@JayTeeDee) reported

    So I’m scrolling thru @hbomax looking for a cheesy horror movie and I see that @Mariska was in ’Ghoulies’! Don’t y’all ever tell me paying your dues and hard work doesn’t get you far in life!

  • TheMysticMungus ੭•̀ω•́)੭̸*✩⁺˚ (@TheMysticMungus) reported

    @theanimeviber @tapirspit @hbomax It really wasn’t that bad. It wasn’t the greatest ghibli movie, but it wasn’t a terrible movie

  • GetinTacos SillyTacosGetinMyBelly (@GetinTacos) reported

    @hbomax you need to fix your app. People watch things more than once. Have you hear of restart or play from the beginning? Great, common sense features that nearly every platform has

  • devinganger Devin Ganger - BLACK LIVES MATTER (@devinganger) reported

    Hey @hbomax Babylon5 S1E21 “Babylon Squared” has audio sync problems that are preventing watching the last few minutes of the episode. How do we get support for this/get it fixed?

  • eekleinmans Erika Kleinman she/her (@eekleinmans) reported

    One of my fave moments in Good Trouble, John Lewis documentary on @hbomax is when John Lewis’ son responds to a question about what it’s like to walk through the airport with his dad. “Tedious,” he says, over a montage of his dad getting stopped (and hugged) by 100 people

  • JohnThomasJR20 John Thomas JR (@JohnThomasJR20) reported

    @HBOMaxHelp Still Not working Can Not Clear Edge Brower FIx FIX Please For got password You have no part for gotpassword to change.

  • OmicronPodPlant mandaLorien (@OmicronPodPlant) reported

    Hey @hbomax, pleeeeeease fix the audio on S4E1 of #Babylon5! I’m suffering from serious bingeus interruptus over here!

  • JohnThomasJR20 John Thomas JR (@JohnThomasJR20) reported

    @HBOMaxHelp Did you Fix"!!!!

  • Motherssmilkk Snyder fight scene appreciator💪🏾 (@Motherssmilkk) reported

    @FilmGob @hbomax Quality

  • marksgirl87 Esther Wagner Buller (@marksgirl87) reported

    @hbomax absolutely sucks!!! You all need to fix your app! It has been awful and glitchy since the beginning. If the content wasn’t so good you would have lost my business ages ago but since it just randomly stopped playing my show maybe I should cancel.

  • BillyAshJR Billy Ash (@BillyAshJR) reported

    @optimum @hbomax If you value your internet especially if you work from home .. learn from my mistakes don't get @optimum . I pay monthly for service protection and they are yet to provide me any service

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