HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Riverside, CA 2
San Jose, CA 2
Portland, OR 2
Paris, Île-de-France 2
Zapopan, JAL 2
Buffalo, NY 2
Atlanta, GA 1
Berlin, Land Berlin 1
Brandenburg an der Havel, Brandenburg 1
Sacramento, CA 1
Renton, WA 1
Santa Maria, CA 1
Newark, DE 1
Mount Pleasant, SC 1
Montechiarugolo, Emilia-Romagna 1
Holly Ridge, NC 1
Racine, WI 1
St. Martin, Niederösterreich 1
Sherbrooke, QC 1
Innsbruck, Tirol 1
Crestview, FL 1
Gustavo Adolfo Madero, CDMX 1
Magdalena Contreras, CDMX 1
Chandler, AZ 1
Córdoba, VER 1
Poza Rica de Hidalgo, VER 1
Kingwood, TX 1
Juárez, CHH 1
Carmel, IN 1
Smithton, MO 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • LilAlbatross ❦ TisYourCaptainSpeaking ☠︎︎ (@LilAlbatross) reported

    Y’all really going to fumble all the glorious hard work and masterpieces of animation for some spoon fed CEO who has no interest in growth when it comes to the masterful entertainment you’ve built over decades??? Expect an unsubscribe from about 40% of users @hbomax

  • BoyMeetsWorld94 Erik Mathews (@BoyMeetsWorld94) reported

    .@hbomax management removing quality content of all kinds from the service, and outright cancelling projects nearing the finish line in the name of tax write-offs, is some real bullshit. If y'all don't make this stuff available to watch somewhere else, ya done ****** up big time.

  • faranbryant َ (@faranbryant) reported

    @fvranoa @PLLonMax @hbomax First the copy error in the promo, now the tweets from this account and HBO Max, and the tip line texts as well. Zaria’s sort of goodbye thread on Twitter. And the creators keep saying they’re “hopeful” in interviews which means nothing is scheduled yet, not even script orders

  • Mfa801 Fz (@Mfa801) reported

    @makimasfate @hbomax Yo Sansa don't even know how to use a dagger 😭 She needed Tyrion's help with that too 💀

  • TheSciRenn SciRenn (@TheSciRenn) reported

    @ThePigeonFish @hbomax They are cutting so many shows that they own... So they don't exist anywhere else. A few movies and just saw a list of animated shows. I haven't even had a chance to watch them. The creators of the show have no say and now they are losing access to their catalog of work.

  • PadmeMaximoff The Book of Amidala (@PadmeMaximoff) reported

    I will never sub to @hbomax or @wbpictures at all ever because they’re just removing shows people worked on a love forever. Either give people a way to own them or disappear into corporate history. Awful

  • CheeringClaire claire (@CheeringClaire) reported

    coming off priv to say I think @hbomax is terrible & evil for removing Summer Camp Island from their platform. I think HBO Max actually hates animation in general & as a cartoon girlie I’m not renewing my sub

  • Kaligirl310_ Kaligirl310 (@Kaligirl310_) reported

    @WestworldHBO @hbomax Terrible session 😞

  • Brandon59521110 Branalysis (@Brandon59521110) reported

    @hbomax, why are y'all removing so many shows, especially cartoons like infinity train and the goat OK KO? This is terrible business, this is only making the platform less appealing for consumers🙁

  • makimasfate ؘ (@makimasfate) reported

    @Mfa801 @hbomax freeing the salves was a good thing, but i'm pointing out the problems she faced after that. the city collapsed and she barely handled it

  • haselfine sailor 🅱️enus (@haselfine) reported

    With @hbomax getting rid of all their quality animated shows, they finally gave the push I needed to cancel my subscription. Hope that tax credit is worth it, clowns 🙃

  • LilAlbatross ❦ TisYourCaptainSpeaking ☠︎︎ (@LilAlbatross) reported

    Y’all really going to fumble all the glorious hard work and masterpieces of animation for some spoon fed CEO who has no interest in growth when it comes to the masterful entertainment you’ve built over decades??? Expect an unsubscribe from about 35% - 40% of users @hbomax

  • michaelb Michael (@michaelb) reported

    @discoveryplus Question 1: Do you offer a military discount? Dani the automated help sent me a link, but it routed to a 404. Question 2: True that @SnowpiercerTV was cancelled mid-season production due the emergence of a programming identity crisis between you and @hbomax?

  • NebulaNoob_ Rumite (@NebulaNoob_) reported

    @hbomax Pay creators for their hard work and put their shows back on your service. I don't care if your making a new one its the right thing to do.

  • RasenganFin Matthew Tanson (@RasenganFin) reported

    @CartoonitoCN @hbomax Child spin offs and construction spin-offs are the worst.

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