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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Omaha, NE 1
Birmingham, England 1
Schongau, Bavaria 1
Hollywood, FL 1
Bellevue, NE 1
Alpena, MI 1
Palm City, FL 1
Saint-Gildas-de-Rhuys, Brittany 1
Leeds, England 1
Liverpool, England 1
Brackley, England 1
Saalfeld, Thuringia 1
Max Meadows, VA 1
New York City, NY 1
Urbana, OH 1
Oklahoma City, OK 2
Denver, CO 1
Queens, NY 2
Springfield, MO 1
Charlotte, NC 1
Rice, MN 1
Providence, RI 1
Seattle, WA 1
Newnan, GA 1
Waynesville, NC 1
João Pessoa, PB 1
Porto Alegre, RS 1
Corning, NY 1
Cleveland, OH 1
Los Angeles, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • 4200Stro
    Mystro (@4200Stro) reported

    @Sacbosstre @hbomax can y’all help this ***** he asked me like I’m im tech support

  • katieknott143
    Buttercup (@katieknott143) reported

    @hbomax fix y’all’s ****** trash *** app PUHLEASEEEE

  • allij04
    Allison (@allij04) reported

    @HBOMaxHelp It’s not the account or our internet. Your app is the only thing we have trouble with. They just need to move the games to a better platform @USWNT @NWSL

  • volleybeach
    Eddie da Homer (@volleybeach) reported

    @HBOMaxHelp I love HBOMax, but this is not how to broadcast sporting events. No pause, rewind or fast forward. Are you aware that there are no commercial breaks in soccer? Please fix this!

  • _PBandDeafEd_
    💖🌈🦻🏼🤟🏼Pardis🤟🏼🦻🏼🌈💖 (@_PBandDeafEd_) reported

    @hulu WHY is the captioning always off when I start watching a show? I always have to refresh my page to get the captions to sync up… @netflix and @hbomax don’t have that issue!!

  • floydmatt
    subscribe to america.social (@floydmatt) reported

    @86fanatic @hbomax Oh. Now I see what the problem is

  • allij04
    Allison (@allij04) reported

    I hate that @USWNT is on @hbomax. The feed is absolutely awful

  • wookietv
    stay 6 feet away, my breath smells (@wookietv) reported

    @HBOMaxHelp so many of your movies I try to watch are all scaled wrong. Everything is stretched vertically and it's distracting enough that I just give up and use a different service. Using a TCL Roku. Is this a known bug and a fix is in the works?

  • FriedBangosteen
    new millennium celery man (@FriedBangosteen) reported

    @hbomax Guys, do NOT watch the first 2.5 seconds of this trailer only with the sound on!!! Worst mistake of my life!! 🫣😫

  • ItsYaBoyFo
    Fo (@ItsYaBoyFo) reported

    @MUTGuru @hbomax Hear me out. Twisted metal or crash bandicoot

  • Chris_k_Watson
    Chris Watson (@Chris_k_Watson) reported

    @hbomax @USWNT @ussoccer it's a good thing I also get the Spanish feed so I can actually watch this game. Your HBO feed is very choppy and is unwatchable. I was lucky to get 10 seconds of play before it pauses. I have no problems with other streaming services. Fix this!

  • allij04
    Allison (@allij04) reported

    @HBOMaxHelp @USWNT @hbomax Samsung smart TV. We have super fast internet and this is the only app that has issues

  • dakpiff
    dak 🌥️🐏 (@dakpiff) reported

    @brfootball @hbomax @trinity_rodman is a problem 👀 🔥

  • SummerComeSoon2
    Sofi (@SummerComeSoon2) reported

    @JosephReccius @hbomax The lawyer involved in the real case dismissed the show as inaccurate...i don't know what else you need. Hulu shows are usually low quality, hbo max is known for their limited series.

  • tonightatomic
    what is your damage, heather? (@tonightatomic) reported

    @HBOMaxHelp Do you have an email or some form I can fill out? I've got multiple issues and don't want to do it across a bunch of tweets.

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