HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| San Jose, CA | 2 |
| Portland, OR | 2 |
| Paris, Île-de-France | 2 |
| Seattle, WA | 2 |
| Zapopan, JAL | 2 |
| Buffalo, NY | 2 |
| Racine, WI | 1 |
| St. Martin, Niederösterreich | 1 |
| Sherbrooke, QC | 1 |
| Innsbruck, Tirol | 1 |
| Crestview, FL | 1 |
| Gustavo Adolfo Madero, CDMX | 1 |
| Magdalena Contreras, CDMX | 1 |
| Chandler, AZ | 1 |
| Córdoba, VER | 1 |
| Poza Rica de Hidalgo, VER | 1 |
| Kingwood, TX | 1 |
| Juárez, CHH | 1 |
| Carmel, IN | 1 |
| Smithton, MO | 1 |
| Iztapalapa, CDMX | 1 |
| Ciudad de Villa de Álvarez, COL | 1 |
| Holland, MI | 1 |
| Santa Barbara, CA | 1 |
| Beijing, Beijing Shi | 1 |
| Tlalnepantla, MEX | 1 |
| Albany, NY | 1 |
| Puyallup, WA | 1 |
| Montgomery, TX | 1 |
| Campinas, SP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Scruffy the Fox
(@scruffy_fox) reported
Is anyone else having problems using @hbomax and @paramountplus on a PlayStation 4? Getting error messages every few minutes or even every few seconds, preventing me from watching even a full TV episode. Either they just don't like PS4 very much, or these are buggy af.
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issa ,
(@issachxr) reported
@HBOMaxHelp hey i'm using an iphone xr. i've already tried deleting the app and downloading it again and logging out etc but now it won't even let me sign in
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walajuku evan's ⚡💗 CHRISNIKA #1 STAN
(@onikasuterus) reported
@HBOMaxHelp Please help, I've been waiting for Nicki Minaj's docuseries since NOVEMEBER!!! It's July, this is ridiculous!! Could you please tell if there is any upcoming news about the docuseries, (release date, upcoming trailers, etc.) Thank You.
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CALIFGirl59
(@LGirl59) reported
@HBOMaxHelp I am really getting sick of my HBOMax buffering issues. YOU SUCK a was of my money! Fix it or stop charge money for your **** product. I want MU money back. #HBOMAsucks
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graxq
(@hullograce) reported
@HBOMaxHelp @GamblerJam NOOOOOOO. DearIntern, please help!
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Idontneedaname
(@jewelsandwine) reported
@Roku I'll offer some advice , tell @hbomax to fix their ******* app or I'm cancelling my subscription along with the other fed up with it.
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VSpoodle
(@VSpoodle) reported
@TheTaylorKnight @spacejammovie @hbomax The problem is an unknown name isn't as billable as Will Smith or Dwayne Johnson.
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SoloDolo
(@BenjaminFitzCO) reported
@spacejammovie @hbomax This is going to be so freaking terrible, good lord. Yikes.
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KEEP IT REAL
(@thephillyprince) reported
If HBO max crash one more time @hbomax
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Taylor Knight
(@TheTaylorKnight) reported
@VSpoodle @spacejammovie @hbomax Problem is voice actors don’t get enough appreciation because they work behind the scenes and not in front of the camera.
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Jaime Tessier
(@MrsJaimeTessier) reported
@HBOMaxHelp @missrrosenberg Are you seriously asking what’s wrong? If you are serious, then you have NOT been listening to your customers’ constant complaints about the app crashing and not playing content and not rewinding. Constant issue on so many platforms.
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Ryan Pace Burner Account
(@romello_jordan) reported
@hbomax I don’t know what you guys changed, but the app is unusable on the PS5.. Like.. how did you make this app worse than what it is??
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Ryan Wolfson
(@LIFEMANAGEMINT) reported
@hbomax I have had an issue for over two weeks now & no one has resolved the issue. I have followed up via email but no response. Maybe my issue can finally be addressed & resolved?
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Agent_Dell
(@Agent_Dell) reported
@HBOMaxHelp The reviews I've read from other Xbox gamers/owners are very disconcerting,and lots of them are having the same problem as me,but others problems sound worse,so a new update is needed on Xbox asap,as well as on other devices you know
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willian
(@williansmith098) reported
@CoralEBurke @hbomax I also have similar issue contacting support but nothing changed until my cousin recommend @rexxytech to me and he help me recover my hacked account back in 30mins. His an expert
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