HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
Check Current Status
Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Washington, D.C., DC | 2 |
| Berlin, Land Berlin | 2 |
| Queens, NY | 2 |
| Atlanta, GA | 2 |
| Mexico City, CDMX | 2 |
| Riverside, CA | 2 |
| El Pueblito, QUE | 1 |
| El Paso, TX | 1 |
| Lexington, NC | 1 |
| Philadelphia, PA | 1 |
| Groß-Umstadt, Hessen | 1 |
| Hamburg, HH | 1 |
| Pittsburgh, PA | 1 |
| Rochester, MN | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Abtsgmünd, Baden-Württemberg Region | 1 |
| Utrecht, ut | 1 |
| Firminy, Auvergne-Rhône-Alpes | 1 |
| Columbia, MD | 1 |
| Vancouver, BC | 1 |
| Genoa, OH | 1 |
| Hickory, NC | 1 |
| Lagoa da Prata, MG | 1 |
| Bridgeport, CT | 1 |
| Perry, GA | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
| Sacramento, CA | 1 |
| Renton, WA | 1 |
| Santa Maria, CA | 1 |
| Newark, DE | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
-
harlem
(@existencefee) reported
@hbomax why does the app immediately resume either the pilot episode of whatever show i’m currently watching (irregardless of what episode i’m actually on), or a random movie i’ve searched for at some point over the last two weeks? This problem is extremely frustrating, and has-
-
Paul Daniel
(@paulcdaniel) reported
@HBOMaxHelp - Roku app has weird buzzing audio since the 11.5 update. Been trying to watch HOTD ep. 6 for a week and can’t hear but bits of dialogue. Done all the typical troubleshooting. Can you help?
-
Amateur adult
(@TaylorBurnell) reported
@Grand_finaLEE @hbomax "hey let's let people download content so they can view it offline, but then make it so you can't access the app without internet! That should work perfectly!!" That app infuriates me. Absolute trash.
-
The Looney Tunes Critic
(@looneycritic) reported
@ofcthismeanspod @hbomax That would make sense, as it's of a higher quality. I really wish they would step out of the Clampet/Tex era in the design more because whenever they go later (50s) the animation tricks and puppet rigs look less obvious. I think June would've loved what Candi did with Hazel.
-
sarah renee
(@dyeiervonseitan) reported
@hbomax hey, now I’m up to 103 emails from you guys in 12 hours. Now 104, got a new one as I was typing this. You guys should fix this glitch..
-
T.J. Combo
(@_ParlayPapi__) reported
Watching the Industry and I tried to rewind and the app just froze up. Fix it @hbomax
-
Rose
(@RMB55286457) reported
@hbomax The HBOMAX app sucks, I try to watch House of the dragon on the app and I can hear but not see it! Every time I contact HBOMAX the issue is on my end but I can watch it on youtube TV without any problems. I can also watch other shows on HBOMAX without a problem!
-
Berneleo Marketing Agency
(@markerinemk) reported
@LikelyDubs @hbomax Hello i can help you promote your link to targeted audience only to get massive signups. Kindly message me
-
Enes Kucukzoroglu
(@WolfManiac7) reported
@hbomax, you guys have amazing shows but extremely bad website. Each time I login, it gives error, sometimes it plays in different languages. It's a small problem but something that constantly happens and it is bugging me. Only reason why I might delete HBO subscription.
-
Scott Farbman
(@ScottFarbman) reported
@HouseofDragon @hbomax Hbo should issue a timeline graphic to go along with this confusing show
-
Najeeb
(@Najeeb_khannn) reported
@HOTDsource @HouseofDragon @hbomax So you probably know what happens to her, probably something terrible I am guessing. Well we will find out soon enough.
-
SLUM🏚LORD
(@SlumLordSicario) reported
@hbomax I can't watch Zack Snyder's Justice League. I've tried 3 times and each time it freezes and won't play at all. It's only with this title that I'm having a problem with. Resolve this issue asap.
-
Carl_Neptune
(@RealCarlNeptune) reported
@hbomax Horrid. Awful. Unbearable. Couldn’t sit thru episode 6. Freaking Westeros has gone woke. John Snow turns in his grave.
-
Jake (Horror Movie Stan)
(@WhatUpItsJake_) reported
@Nick_Offerman @TheLastofUsHBO @hbomax I’ll make sure not to touch anything. Or l”ll just fix your stupid pile.
-
dest
(@justfabharry) reported
@HBOMaxHelp hear me out. can anyone fix the sound on elvis that's the way it is? it's very lowwwwww @hbomax
Check Current Status