HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Richmond, VA | 2 |
| Fort Worth, TX | 2 |
| Dallas, TX | 2 |
| Toledo, OH | 2 |
| Philadelphia, PA | 2 |
| Los Angeles, CA | 2 |
| Fort Myers, FL | 2 |
| St. Louis, MO | 2 |
| Chamois, MO | 1 |
| Oak Harbor, WA | 1 |
| Bangor, ME | 1 |
| Reynosa, TAM | 1 |
| Santa Catarina, NLE | 1 |
| García, NLE | 1 |
| Brie-Comte-Robert, Île-de-France | 1 |
| Torrijos, Castilla-La Mancha | 1 |
| Bron, Auvergne-Rhône-Alpes | 1 |
| Quinns Rocks, WA | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Chelles, Île-de-France | 1 |
| Columbus, OH | 1 |
| Villeurbanne, Auvergne-Rhône-Alpes | 1 |
| Tours, Centre-Val de Loire | 1 |
| Limoges, Nouvelle-Aquitaine | 1 |
| Clinton Township, MI | 1 |
| Couvains, Normandie | 1 |
| Brno, Jihomoravský kraj | 1 |
| Dunkerque, Hauts-de-France | 1 |
| Westerville, OH | 1 |
| Béthune, Hauts-de-France | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Nana
(@nana2zeke) reported
@HBOMaxHelp Roku, no error messages, just won’t play…seems to be a problem for many on many different types of devices. I don’t need to fix anything on my end 🙄
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chao
(@1chaoren) reported
@HBOMaxHelp your app on Android tv and Google tv is problematic..I had devices from a couple brands and all have the same issue.. flashing black screen. Can you please fix it?
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James Kelsey
(@JamesKelseyART) reported
@hulu_support Why am I paying @hulu_support for @HBOMaxHelp if I can't watch HBO Max on Hulu? This sounds like 2 huge corporations ******* over the people who are actually paying them money. Hulu is saying HBOmax problem & HBOmax says Hulu problem and all I know is I am paying you both money
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Mike Dunckley
(@MikeDunckley) reported
@tee_wit @HBOMaxHelp You’re not alone…I’m having similar issues. Just a black screen.
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Joseph Dunnam
(@Dunnam0127) reported
@hbomax I have had a problem with your updated version.
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THEE 26.2 Miler
(@ChristinePThoma) reported
@hbomax Just terrible honestly #cursedreboot
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ms magic wand
(@patheticgrl433) reported
@hbomax fix your broke *** app
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leahhhh 🌺
(@MyStory_RETOLD) reported
@hbomax FIX THE ****** APP DAWG!
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Adam Calhoun
(@ItsMeAdamC) reported
@hbomax App is broken on Roku. Goto load anything it kicks you back out to the menu.
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Sumit Gupta
(@SumitGup) reported
@Krewell @TheMatrixMovie @hbomax It is awful no matter where you watch it
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Greg Spencer
(@gspence1) reported
@HBOMaxHelp @nancycorreag_ I've often found the only way to fix problems on HBOMax is to delete the app and reinstall it.
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Joshua Woods
(@jotwoods) reported
@HBOMaxHelp The app is unusable and unwatchable on mobile. Please fix!
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sparky_fn
(@sparky_fn_) reported
@HBOMaxHelp @DonQuixotePR Y’all gotta fix this, every other streaming platform got it, it’s pretty essential. For some movies my screen is like half full.
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I man matty
(@immen5) reported
@HBOMaxHelp Wait, I can watch trailers on my tv, so what is up? I signed up and paid you, is this some kind of account issue? And how come I can stream on my iPad all shows on the app, but not my tv??
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The Jester of Tortuga 🃏🐢
(@seriousjoker88) reported
@hbomax Worst reviewed show ever right?
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