HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Queens, NY | 3 |
| Oklahoma City, OK | 2 |
| Hamburg, HH | 2 |
| Washington, D.C., DC | 2 |
| Berlin, Land Berlin | 2 |
| Atlanta, GA | 2 |
| Saint-Gildas-de-Rhuys, Bretagne | 1 |
| Leeds, England | 1 |
| Liverpool, England | 1 |
| Brackley, England | 1 |
| Saalfeld, Thuringia | 1 |
| Max Meadows, VA | 1 |
| New York City, NY | 1 |
| Urbana, OH | 1 |
| Denver, CO | 1 |
| Springfield, MO | 1 |
| Charlotte, NC | 1 |
| Rice, MN | 1 |
| Providence, RI | 1 |
| Seattle, WA | 1 |
| Newnan, GA | 1 |
| Waynesville, NC | 1 |
| João Pessoa, PB | 1 |
| Porto Alegre, RS | 1 |
| Corning, NY | 1 |
| Cleveland, OH | 1 |
| Los Angeles, CA | 1 |
| Eau Claire, WI | 1 |
| Lexington, KY | 1 |
| Bellmore, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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mph-studio
(@studio_mph) reported
@HBOMaxHelp @BrazilsBatman Stop trying to blame this on user error and do your job. HBO is going to get destroyed over this and you know it.
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Cheryl Thompson Wilhite
(@CherylWilhite) reported
@cheekymcm65 @HBOMaxHelp I had to go to a user account that did not have captions on for it to work. It’s very frustrating.
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Timothy Alvarez
(@Father2Abby) reported
Anyone else having trouble playing the House of the Dragon episode on @hbomax because every time I start it up the app shuts down. @HBOMaxHelp
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Cliff Barry
(@CliffB97) reported
@hbomax If only quality animated content was coming. Y’all had some, then decided to screw over animators just to save a buck
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Stros_Godfather
(@Stros_Godfather) reported
@hbomax Disappointing, I wonder if this is how the show will end up being. If HBO put the same amount of work into the show as they did it’s opening night.
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John Byrnes
(@JohnByrnes13) reported
@HBOMaxHelp And you’re full of it, because at 11:05 PM ET it’s still not working for everyone!
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Artist formerly known as Cody
(@IAmADelinquent) reported
This new game of thrones ain’t loading. Those @hbomax servers can’t handle this.
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Troy 🇺🇸
(@t_laird) reported
@HBOMaxHelp why doesn’t game of thrones work? Everything else works.
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BB Food Comps Are a Thing
(@greekmommma115) reported
@KristenNReeves @hbomax If you make a new profile it’ll work. I have no idea why, but I saw someone else mention it, and it worked for me
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STLteach-city
(@kdeeswenson) reported
@HBOMaxHelp Yes it is NOT working through Roku
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babygirl
(@curly_top) reported
yooo! @hbomax I pay every month for flawless streaming not a bunch of “errors” and lagging!
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Kim Dahlgren
(@kimdahlgren) reported
Are there too many people on @hbomax right now because I’m having trouble streaming #HOTD 😩😩😩
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Someday we’ll all be dead podcast ☠️🌈
(@somedaydeadpc) reported
Sad to see so many people had issues with the app crashing. Came through on my end and it was a great first start! Also loving the like button turning to flames and the House Targaryen symbol 🐉🔥 I hope @hbomax gets it fixed so everyone can see it!
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STLteach-city
(@kdeeswenson) reported
@HBOMaxHelp help please!
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Timothy Alvarez
(@Father2Abby) reported
Anyone else having trouble playing the #HouseTargaryen episode on @hbomax because every time I start it up the app shuts down. @HBOMaxHelp
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