HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Washington, D.C., DC | 2 |
| Berlin, Land Berlin | 2 |
| Queens, NY | 2 |
| Atlanta, GA | 2 |
| Mexico City, CDMX | 2 |
| Riverside, CA | 2 |
| El Pueblito, QUE | 1 |
| El Paso, TX | 1 |
| Lexington, NC | 1 |
| Philadelphia, PA | 1 |
| Groß-Umstadt, Hessen | 1 |
| Hamburg, HH | 1 |
| Pittsburgh, PA | 1 |
| Rochester, MN | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Abtsgmünd, Baden-Württemberg Region | 1 |
| Utrecht, ut | 1 |
| Firminy, Auvergne-Rhône-Alpes | 1 |
| Columbia, MD | 1 |
| Vancouver, BC | 1 |
| Genoa, OH | 1 |
| Hickory, NC | 1 |
| Lagoa da Prata, MG | 1 |
| Bridgeport, CT | 1 |
| Perry, GA | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
| Sacramento, CA | 1 |
| Renton, WA | 1 |
| Santa Maria, CA | 1 |
| Newark, DE | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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alma;
(@cinnamonscherry) reported
@PopCrave @hbomax not them ruining pll, the worst thing that happened after motshit by 7 twin(k)s and BEflop
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JakeyJake
(@jakeyjake24) reported
@hbomax what day? today? this is a terrible ad lol
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Christopher Chan
(@honorroller) reported
Just watched “last Christmas” on @hbomax - I desperately want 1.5 hrs of my life back. **** was terrible. Mad the Asians who signed on were dumb enough to do this film.
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K G
(@kristy_grey) reported
@hbomax great content. User experience is awful. Is this the rough draft??
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Cristina
(@piratepinup) reported
Hey .@hbomax nothing will play and we keep getting an error message @HBO
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Toria
(@toricambridge) reported
@PopCrave @katecambridge24 @hbomax None. Stop remaking and find original quality content.
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Carli 🔮//🎄❄️
(@carlifiveH) reported
@diana_hawarneh @PopCrave @hbomax i used to love PLL but those last seasons were awful, they just need to let it be and put the original back on netflix in the us 😭
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𝐛𝐢𝐚❀
(@kroo_bi) reported
@PopCrave @hbomax none. reboots are the worst
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CU•NY
(@ClemsonNyC) reported
@hbomax @Roku Cool story. Now work out a deal with LG, the 2nd-largest TV manufacturer in the world.
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Skully
(@pontoon_madness) reported
@hbomax WORST MOVIE EVER!!!!
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Thorn
(@ThicketThorn) reported
@WonderWomanFilm @hbomax Damn wish wonder woman would help free palestine
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John
(@southdluvnlife) reported
@PaigeInReaLife @Charlene_Kurtz7 @hbomax My wife is a respiratory therapist and on the front lines. Trust me, I understand all of that. The problem is the information you’re being fed is false. The normal flu (with a VACCINE) still kills more people annually. This has effected mostly older people in at wife’s hospital
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🐍 12 Days of Sneksmas 🎄
(@meganmagick) reported
Also realized that while @hbomax is my favorite streaming platform, content-wise, the constant minute skipping and crashes are causing me to go mental. Don’t have this issue w any other platform
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Gwyn LaRee
(@GwynLaRee) reported
@HBOMaxHelp has replied to my DM that their team is (a week later!), “working hard” on my refund request from 12/14 since I cannot access the service! Be sure you can access the platform BEFORE you pay - even though you don’t get to the easy listing until AFTER! LG’s don’t work
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thomas shaffer
(@thomasshaffer) reported
Hey @HBOMaxHelp I’m so excited you guys made it to @Roku but you need to fix it. App is constantly crashing.
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