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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 1
Hilton, NY 1
Jordan, MN 1
Boston, MA 1
Omaha, NE 1
Birmingham, England 1
Schongau, Bavaria 1
Hollywood, FL 1
Bellevue, NE 1
Alpena, MI 1
Palm City, FL 1
Saint-Gildas-de-Rhuys, Brittany 1
Leeds, England 1
Liverpool, England 1
Brackley, England 1
Saalfeld, Thuringia 1
Max Meadows, VA 1
New York City, NY 1
Urbana, OH 1
Oklahoma City, OK 2
Denver, CO 1
Queens, NY 2
Springfield, MO 1
Charlotte, NC 1
Rice, MN 1
Providence, RI 1
Seattle, WA 1
Newnan, GA 1
Waynesville, NC 1
João Pessoa, PB 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • Bret14
    Bret Callahan (@Bret14) reported

    @hbomaxhelp hey guys the @AEW feed is awful....the audio doesn't work. Like seriously this is 2026. @TonyKhan you should realize there is an issue.

  • JimmyMidyette
    Jimmy Midyette 🇺🇸 (@JimmyMidyette) reported

    @JeremyH418 @hbomax @jk_rowling I doubt it seriously. Between the wokesters who will actively cancel their HBO accounts over it and the distressingly large swath of people freaking out about Snape’s skin color, I suspect it will have trouble finding a big audience.

  • SterekGaming
    Sterek Gaming (@SterekGaming) reported

    Even HBO Max Brazil is leaving out Mohan already and the season not even done yet. WHAT IS YOUR PROBLEM @HBO @hbomax

  • RoCraken
    ROC (@RoCraken) reported

    @hbomax literally worst interface ever. What am I paying for?

  • guevanex
    Eli (@guevanex) reported

    Fix the stream @hbomax @AEW unwatchable with audio delay

  • Ger_Pres
    Gerald Preston (@Ger_Pres) reported

    FFS, how hard is it for @tntsports to tell people what to do with the new @hbomax app? Do we open a new account with HBO Max? Do we login to HBO with our existing TNT username/password? Come on, throw us a bone here.

  • bluth_lindsay
    linds (@bluth_lindsay) reported

    @msmooonny @hbomax 😭😭😭😭😭 it’s not even about the episodes it’s about supriya ganesh leaving 😞 but dr mohan really has been given the worst treatment this season idk it’s a mess all around

  • DiscoveryID
    Investigation Discovery (@DiscoveryID) reported

    She knew what he was capable of. She asked for help. She tried to stop it. But without a crime, no one would intervene. And she was left waiting, knowing something terrible might happen. Watch “Evil Lives Here: My Child The Killer” Tuesday on ID and stream on @HBOMax. #EvilLivesHere

  • alphamaletommy
    tommy (@alphamaletommy) reported

    @AewMarksman @hbomax I’m having the same issue, please message me if you figure out a solution

  • RG3424
    🇺🇸 (@RG3424) reported

    @hbomax I want a refund for the aew revolution stream. It was completely broken, so I had to get it on YouTube

  • WindDuster
    Brad Winchester (@WindDuster) reported

    @hbomaxhelp Three hours deep into a show to fix it is diabolical.

  • vertrees
    Vertrees (@vertrees) reported

    @hbomaxhelp my AEW feed still isn’t working. How do refunds work??!! @TonyKhan

  • pm_phd
    Dr P (@pm_phd) reported

    @hbomaxhelp @MMoneyCarson Your app is super frustrating. It gets stuck at the ad break and loops without moving on. Restarting is not a great fix. It seems like a glitch at your end, how about posting something helpful about this instead of making customers troubleshoot?

  • dinomite1989
    Domina89 (@dinomite1989) reported

    @hbomax @Sarahnb232463 Surprised you didn’t get Gerran to do press for the Pitt in the UK

  • SpeedPunk
    Speed Punk (@SpeedPunk) reported

    @Vault_Hunter @WWEREALONE @hbomax On Xbox just open the edge browser and try hbomax site login and see if it works that way

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