HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Queens, NY | 3 |
| Oklahoma City, OK | 2 |
| Hamburg, HH | 2 |
| Washington, D.C., DC | 2 |
| Berlin, Land Berlin | 2 |
| Atlanta, GA | 2 |
| Alpena, MI | 1 |
| Palm City, FL | 1 |
| Saint-Gildas-de-Rhuys, Bretagne | 1 |
| Leeds, England | 1 |
| Liverpool, England | 1 |
| Brackley, England | 1 |
| Saalfeld, Thuringia | 1 |
| Max Meadows, VA | 1 |
| New York City, NY | 1 |
| Urbana, OH | 1 |
| Denver, CO | 1 |
| Springfield, MO | 1 |
| Charlotte, NC | 1 |
| Rice, MN | 1 |
| Providence, RI | 1 |
| Seattle, WA | 1 |
| Newnan, GA | 1 |
| Waynesville, NC | 1 |
| João Pessoa, PB | 1 |
| Porto Alegre, RS | 1 |
| Corning, NY | 1 |
| Cleveland, OH | 1 |
| Los Angeles, CA | 1 |
| Eau Claire, WI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Cpt_Mouse_5150
(@5150Cpt) reported
Dear @hbomax why are we missing some of the good movies in a series? Get at me, let's work this out.
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Tony S
(@TonyS3000) reported
@HBOMaxHelp @Waknoodle Add me to the list of people with the gray bar on the right side of their Samsung TV. Samsung Q60. Only with HBO max app. This was not an issue until your most recent update.
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JP LeRoux
(@WordsByJP) reported
@ChuckEGoods @HBOMaxHelp I guess I’ll just watch it the way the director intended...on my phone, broken up into small chunks, while trying to calm a screaming baby.
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Maddie Jaye
(@maddiinthemiddl) reported
@hbomax @HBO this seems a little ridiculous. And I'm not the only customer who's been having this issue. Why do you get to take our $$ but we get no resolution or compensation?!
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LinusTech Simp
(@slevinkalevera) reported
@OptiUnderground @hbomax I'm just gonna start looking harder for software solutions. I'm sure some audiophile subreddits have probably fixed issues like this. I miss my old soundblaster chip. Software/firmware suite on that MSI Gaming 5 was TIGHT.
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Chanti 😷
(@helloChanti) reported
@HouseofDragon @HBO @hbomax Next year fix 🥁🥁🥁
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NORTHSTAR
(@adansatekh) reported
@hbomax For ***** sake, fire the writer and director of this movie and hire people who have experience. This was awful
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Krista Tibby
(@This_Is_Krista_) reported
I haven't been out of the house in over a week (I work remotely)...my husband @Steve_Tibby has started calling me "Noodle" @hbomax #MadeForLove
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The Arcadio 🇺🇸🇵🇷🎮🎙📚
(@thearcadio_) reported
@jays_joint @hbomax I felt the story was weak, confusing, and at some points very rushed. Casting was meh IMO. I can't think of anything that was good about the movie, just not as terrible to me as some people said it was.
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carl meow
(@carlmeowner) reported
@NonnyLand @GameOfThrones @hbomax Killing Daenerys wasn't the problem, it was that it wasn't set up well at all.
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RamRod
(@Ram2562) reported
Hey @hbomax FIX THE DAMN WHITE BAR ON THE RIGHT SIDE OF THE SCREEN ALREADY!!!
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BlueHope
(@BothEyesMissing) reported
@slevinkalevera @hbomax You might want to look at whatever device you are on if it is already using volume leveling which is creating terrible audio find the setting and turn it off then try comparing how it sounds without it. Sometimes volume leveling is called Dolby Digital Plus Outlook.
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S.B.
(@s_b__0) reported
@hbomax Mediocre movie because of the terrible editing
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LinusTech Simp
(@slevinkalevera) reported
@OptiUnderground @hbomax I will note that, allegedly, the audio is AC3 5.1, and I have a 5.1 system. I usually have these issues while running AC3 5.1 through a 2.1 setup, and I'm used to it. But running native audio and hardware, I shouldn't be having these issues.
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Ale PMTL
(@AlejandroPMTL) reported
@HBOMaxHelp @willydearborn it's the worst decision you ever made.
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