HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
Check Current Status
Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| San Jose, CA | 2 |
| Portland, OR | 2 |
| Paris, Île-de-France | 2 |
| Seattle, WA | 2 |
| Zapopan, JAL | 2 |
| Buffalo, NY | 2 |
| Holly Ridge, NC | 1 |
| Racine, WI | 1 |
| St. Martin, Niederösterreich | 1 |
| Sherbrooke, QC | 1 |
| Innsbruck, Tirol | 1 |
| Crestview, FL | 1 |
| Gustavo Adolfo Madero, CDMX | 1 |
| Magdalena Contreras, CDMX | 1 |
| Chandler, AZ | 1 |
| Córdoba, VER | 1 |
| Poza Rica de Hidalgo, VER | 1 |
| Kingwood, TX | 1 |
| Juárez, CHH | 1 |
| Carmel, IN | 1 |
| Smithton, MO | 1 |
| Iztapalapa, CDMX | 1 |
| Ciudad de Villa de Álvarez, COL | 1 |
| Holland, MI | 1 |
| Santa Barbara, CA | 1 |
| Beijing, Beijing Shi | 1 |
| Tlalnepantla, MEX | 1 |
| Albany, NY | 1 |
| Puyallup, WA | 1 |
| Montgomery, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
-
Zach Byerly
(@ZachByerly) reported
@Ask_Spectrum Thank you for the prompt response. However, I do believe the problem lies w/ @hbomax or @AppleSupport Roku app still works
-
Nathan
(@goonshroom) reported
@adultswim @hbomax The ending was absolutely awful how can you have a story with so much detail then absolutely rush the ending you can't create a show with clear purpose then destroy everything at the end because why not **** that
-
PokeWithStik
(@PokeWithStik) reported
@wallstreetbets @BearDaddy069 @hbomax Oh good I thought it was just me, I have the exact same issue and got fed up with them last night while trying to watch House Of Dragons and all my other streaming apps work perfectly.
-
Joshua Jack
(@joshuaajack) reported
@HBOMaxHelp That did not work. Only house of dragon will not play.
-
jordaaan
(@naaadroj) reported
@drpeppermami1 @hbomax Just terrible lol there goes my background noise
-
Mssoctober
(@Mssoctoberr) reported
@hbomax The video for Vampire Diaries is super dark and hard to see. It wasn't like this on Netflix. Can you do something to fix it?
-
Cody Thomas
(@codyjohnthomas) reported
@HBOMaxHelp Re-starting the Roku Express has apparently resolved the issue.
-
Batfleck
(@TheBatsCave07) reported
@wbpictures I’m gonna help you make money. After Black Adam there isn’t any Dc movies come out for while after that so why not #ReleaseTheAyerCut on @hbomax. A lot of people want to see @DavidAyerMovies vision and it’s a good start to rebuilding Dc films.
-
Toonami Nation! #BLM #StopAsianHate
(@ToonamiFaith15) reported
@Jay_3085 @hbomax I never had a problem w/Kilar he just got dealt with a raw deal AT&T and some of the troublesome WarnerMedia execs gave him.
-
LyndawithaY
(@veggielyn) reported
@hbomax what does this error code mean - 88beaec5-1666-4ecc-8a05-944e7f4db80e
-
Amber Brown
(@FaFaFa_FollowMe) reported
@HBOMaxHelp I’ll restart but I keep my devices updated at all times so I know that’s not the issue. If it happens again, I’ll reach out
-
NW
(@NW52231773) reported
@hbomax Thank goodness I’m a terrible joker with face paint to match @anacondainc
-
jpmist
(@jpmistretta) reported
@carlquintanilla @ringer @hbomax The problem with all these are once you spend a month or two trolling thru their back catalog of stale shows and movies you wouldn’t watch when they came out, you’re left hoping for 1 or 2 series worth sitting thru after which you google “how to close . . .”
-
Zach Byerly
(@ZachByerly) reported
@Apple @Ask_Spectrum @HBOMax tried everything but still can’t login on a mobile device. My fault or yours? Cause I’m gettin’ mad. Worst case scenario, I’ll drop my TV service, & go from there
-
MARGARET PTERNITIS
(@MPternitis) reported
@hbomax Are you kidding me? After hours on the phone I’m told you can’t figure out why the app won’t work and I can’t watch any shows and you can’t refund my money? WTH? But offer to let me pay to upgrade in hopes it MIGHT fix it?Prepaid for year. #hbosux
Check Current Status