HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
San Jose, CA 2
Portland, OR 2
Paris, Île-de-France 2
Seattle, WA 2
Zapopan, JAL 2
Buffalo, NY 2
Holly Ridge, NC 1
Racine, WI 1
St. Martin, Niederösterreich 1
Sherbrooke, QC 1
Innsbruck, Tirol 1
Crestview, FL 1
Gustavo Adolfo Madero, CDMX 1
Magdalena Contreras, CDMX 1
Chandler, AZ 1
Córdoba, VER 1
Poza Rica de Hidalgo, VER 1
Kingwood, TX 1
Juárez, CHH 1
Carmel, IN 1
Smithton, MO 1
Iztapalapa, CDMX 1
Ciudad de Villa de Álvarez, COL 1
Holland, MI 1
Santa Barbara, CA 1
Beijing, Beijing Shi 1
Tlalnepantla, MEX 1
Albany, NY 1
Puyallup, WA 1
Montgomery, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • TheHub_YT 2021 NFC East Champs🇬🇾🇺🇲 (@TheHub_YT) reported

    @Pestalance @hbomax Damn, may be an issue in your area I guess

  • K_Mart10 Kevin (@K_Mart10) reported

    The @hbomax app might be the worst thing I’ve ever used. It’s absolutely awful on smart TVs. Constantly freezes & crashes.

  • BobbyPowers8 BobbyPowers (@BobbyPowers8) reported

    @Pestalance @hbomax Same problem 😕

  • ItNotCole Cole (@ItNotCole) reported

    @HBOMaxHelp @Film_Ninja It's been a month it should not take this long to fix the audio on rush hour 2

  • nelbar nelbar (@nelbar) reported

    @Walker_Barnes @hbomax @SamsungTV This is an HBO max problem. Their apps are garbage

  • JeffDH6 JeffH6 (@JeffDH6) reported

    @HBOMaxHelp Getting Tittle can’t play having trouble streaming!😠😤

  • spiralingjoe Joe (@spiralingjoe) reported

    @quigontimm @spiderswarz @hbomax Odd. We haven’t had issues with HBO Max on our Samsung, but we can’t get Disney+ to work on it.

  • ShantilleRodri1 Shantille Rodriguez (@ShantilleRodri1) reported

    @hbomax COULD YOU PLEASE ADDRESS THE ISSUE FOR A SEEVICE IM PAYING YOU AND XFINITY FOR! When I try to watch any movie or show it's says I'm offline! #furstratedcustomer #HBOMax #nothappy

  • LionKweeen Eartha Litt (@LionKweeen) reported

    @hbomax Can she teach your techs how to fix the app?

  • AndreaOrtegaPR Andrea Ortega (@AndreaOrtegaPR) reported

    Idk what’s more disappointing Rush Hour 2 not being available on @AmazonPrimeln or Rush Hour 2 having a lip-sync error half way through on @hbomax

  • Shaine_O_Mac Shane with two A’s (@Shaine_O_Mac) reported

    @hbomax has more bug issues than gateway 2000

  • jnastyhx jess (@jnastyhx) reported

    @hbomax fix ur damn app it’s so glitchy all the time for no reason

  • gabokrohl gabokröhl (@gabokrohl) reported

    @hbomax is aware of what they are doing with its brand name in Brazil by @HBOMaxBR? Beside problems in subtitles and dubbing, they offered a 50% lifetime discount, everyone signed up and then @HBOMaxBR canceled our subscriptions for customers to forfeit the discount.

  • R7Hundred Jay (@R7Hundred) reported

    @HBOMaxHelp The HBO Max app just crashes anytime I try to load it. Sometimes I get lucky and it makes it to the first screen before crashing. I always send the error report

  • JeffDH6 JeffH6 (@JeffDH6) reported

    @HBOMaxHelp I already have still won’t fix

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