HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Buffalo, NY 2
Saint Paul, MN 2
Richmond, VA 2
Fort Worth, TX 2
Dallas, TX 2
Toledo, OH 2
Philadelphia, PA 2
Los Angeles, CA 2
Fort Myers, FL 2
St. Louis, MO 2
Zapopan, JAL 1
Woodland, CA 1
Orlando, FL 1
Seattle, WA 1
Chambersburg, PA 1
Bel Air, MD 1
Chamois, MO 1
Oak Harbor, WA 1
Bangor, ME 1
Reynosa, TAM 1
Santa Catarina, NLE 1
García, NLE 1
Brie-Comte-Robert, Île-de-France 1
Torrijos, Castilla-La Mancha 1
Bron, Auvergne-Rhône-Alpes 1
Quinns Rocks, WA 1
Lyon, Auvergne-Rhône-Alpes 1
Chelles, Île-de-France 1
Columbus, OH 1
Villeurbanne, Auvergne-Rhône-Alpes 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • _skidbladnir griffen (@_skidbladnir) reported

    @tpeopleswarrant @sarahsrio @hbomax While I don’t think it was completely awful, I think the first two movies are much better. They all have about equal levels of acting, but the first two were much more engaging plot-wise.

  • cph30 hc (@cph30) reported from Dallas, Texas

    @HBOMaxHelp Didn’t have anything to do with Dolby. Didn’t work on all 5 of our smart TV’s. Same quality sound.

  • nerdindisguises a loving critic (@nerdindisguises) reported

    I feel like @hbomax would be a great home the irregulars because the quality of it that seems to align with the shows on hbo max

  • rpringle Ron (@rpringle) reported

    @HBOMaxHelp Trying to help my mom log into her hbomax account on her Roku TV. She signed up through roku pay but when trying to watch a movie it says it “found” her account and displays a new account creation screen. There is no option to just sign in.

  • tpeopleswarrant The People's Warrant (@tpeopleswarrant) reported

    @T8NHD @hbomax I don't think you really understand what MK is about if you think the gore and language were a problem. The last thing this franchise needs is another PG-13 snoozefest like in 1995. I don't think these movies are for you and you shouldn't watch them.

  • iBaMbAM_ BaMbAM (@iBaMbAM_) reported

    @HBOMaxHelp I’m on an iPhone 6s. When I use the rewind more than once it’ll freeze and it won’t rewind more than the initial 15 seconds and if I do it manually it’ll sometimes crash the app. Also the firmware is up to date and my phone too.

  • killjz JZ (@killjz) reported

    @hbomax @Sony @SonySupportUSA FIX THIS ****

  • jenna_hilw J.A. (@jenna_hilw) reported

    @romantashas @FOXTV @hbomax i think it’s over. we all worked hard to get it trending and using #RenewProdigalSon but nothing worked 😔. i’m not sure this will work either.

  • Cstar31 Cstar31 (@Cstar31) reported

    @hbomax are you having an outage atm?

  • kaitlynbreannne kait (@kaitlynbreannne) reported

    @HBOMaxHelp I keep getting a “Can’t Play Title” service error. It makes me exit out of the movie I’m watching… But then I can click on it again and it will play for 15 minutes or so and then happen again. Very frustrating to watch a movie like this. Can you help me resolve this?

  • OneAtheistJew Queen Atheist of Jewville (@OneAtheistJew) reported

    @HBOMaxHelp the app keeps glitching on my Roku. Going back a page will sometimes land me back on the Roku home and I had to go back in 4x to get Labryinth to play b/c it froze and kept sending me back to the Roku Home page. What's up with the tech issues?

  • HBO HBO (@HBO) reported

    Get your Nick fix in the latest episode of #TheNevers, now streaming on @hbomax.

  • scottcunni Scott Cunningham (@scottcunni) reported from Southgate, Michigan

    @ATT @hbomax your app for @AppleTV sucks. Constantly have to reboot #AppleTV to get your crappy app to work. Only your app hangs up and needs a reboot

  • JimLochner Jim Lochner (@JimLochner) reported

    Don't think I'll be able to work w/o glasses so I'll have a lot of down time between tomorrow and next week when I think I'll be able to obtain a new pair Happy @HBOMax for a limited time will reprise some of #TCMFF Will try to see some films I missed

  • zymulti LokiEra४ (@zymulti) reported

    @romantashas @FOXTV @hbomax Ok! This is so stressful! Now I got to work to fight for 4 shows to come back! Ugh! 😭

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