HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dallas, TX | 3 |
| San Jose, CA | 2 |
| Portland, OR | 2 |
| Paris, Île-de-France | 2 |
| Seattle, WA | 2 |
| Zapopan, JAL | 2 |
| Buffalo, NY | 2 |
| St. Martin, Niederösterreich | 1 |
| Sherbrooke, QC | 1 |
| Innsbruck, Tirol | 1 |
| Crestview, FL | 1 |
| Gustavo Adolfo Madero, CDMX | 1 |
| Magdalena Contreras, CDMX | 1 |
| Chandler, AZ | 1 |
| Córdoba, VER | 1 |
| Poza Rica de Hidalgo, VER | 1 |
| Kingwood, TX | 1 |
| Juárez, CHH | 1 |
| Carmel, IN | 1 |
| Smithton, MO | 1 |
| Iztapalapa, CDMX | 1 |
| Ciudad de Villa de Álvarez, COL | 1 |
| Holland, MI | 1 |
| Santa Barbara, CA | 1 |
| Beijing, Beijing Shi | 1 |
| Tlalnepantla, MEX | 1 |
| Albany, NY | 1 |
| Puyallup, WA | 1 |
| Montgomery, TX | 1 |
| Campinas, SP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Thugger Boy
(@OhShutUpNigga) reported
@JustGinaMMA The problem is that the UFC model of PPV is outdated. They put all their effort into it and neglect their streaming app. Multi-billion $ companies like @hbomax @Disney release their movies onto the app for $15. Why would anyone pay $60+ for a ppv that won’t work properly
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M. ✨
(@TheSpiceQueen_) reported
Why does your app never work? @hbomax
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stephie
(@xobinga) reported
@hbomax fix Rush Hour 2 so I can watch it and have the audio and video match up 😠
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Veronica MaRzz
(@vreoon) reported
@hbomax your streaming sucks content is great but app and website buffer and crash so much it's unbearable to watch anything
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SKIES OF SANTA MOZZARELLA
(@sampeligrosa) reported
@hbomax has the best movies/tv series by FAR! BUT THE WORST FREAKING APP EVER!!!!!!!!!
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Ben Fasnacht ⚓
(@BenFasnacht) reported
@HBO took a perfectly fine HBO Go and destroyed it with @hbomax. Worst streaming app experience out there for what’s supposed to be a premium streaming service.
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d’aisha
(@dbates_x) reported
@hbomax why rush hour words not matching the mouths…fix it please. I’ve been trying for weeks 😡
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kendall
(@kennlynnn) reported
FIX YOUR WEAK *** APP @hbomax
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Reeseyp
(@thisguynyc) reported
@hbomax @TheHypeonMax This looks like the worst thing HBO has ever made.
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AzerbaiJohn
(@JohnnySpice11) reported
from
Philadelphia, Pennsylvania
@kevsharkey It’s so bad dude. @hbomax fix yer ****
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Sentinel Mauriciette
(@msovejar) reported
@BLImportPanama @HBOMaxHelp I'll be cancelling my subscription if I don't get any help by tomorrow or Wednesday. Sadly, I will lose my 50%. 😭
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jj
(@jj64518002) reported
@hbomax Your app is terrible. Crap search feature, crap CC feature, and can't find different seasons and episodes like any other app.
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I ❤️ Weimaraners
(@MattRutherford) reported
@HBOMaxHelp I can't sign in on my Android phone. Any chance you can help?
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Ben Jackson
(@BJacksonWrites) reported
Why does the @HBOMax app suck so much? Why does it crash every 13.5 seconds? Whyyyyyy? I just want to watch @LovecraftHBO.
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bree_kolo
(@bayBREEmama) reported
@hbomax FIX UR APP ON THE TV IT SUCKS
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