HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 3
Seattle, WA 2
Zapopan, JAL 2
Philadelphia, PA 2
Buffalo, NY 2
Richmond, VA 2
Naugatuck, CT 1
New York City, NY 1
Walnut Creek, CA 1
Makati City, National Capital Region 1
Adelaide, SA 1
Santa Clara, CA 1
Mission Viejo, CA 1
Clio, MI 1
Rolling Meadows, IL 1
Manises, Comunitat Valenciana 1
San Antonio, TX 1
Riverside, CA 1
Port Saint Lucie, FL 1
Los Angeles, CA 1
Chicago, IL 1
Houston, TX 1
Cornersville, TN 1
São Francisco do Sul, SC 1
Holden, ME 1
Aurora, IL 1
Portland, OR 1
Chihuahua, CHH 1
Monroe, NY 1
San Jose, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • dennistobenski Dennis Tobenski (@dennistobenski) reported

    Srsly, whatever managers oversaw the creation of @hbomax need to never work in the industry again. I pity the people who worked under them and told them how horrible it was going to be, but weren't listened to.

  • juanz_kafka Juan🐈🎵 (@juanz_kafka) reported

    @HBOMaxHelp @krimdule I have the same problem, and with the latest update. How can i fix it?

  • ImAaronRobert Aaron (@ImAaronRobert) reported

    I would feel better if @hbomax just admitted to there being issues with there platform rather than me guessing if it will work today and then raging when it Dosent.

  • KellyMHudson kelly m hudson (@KellyMHudson) reported

    Five times tonight I have tried to watch #whitelotus on @hbomax and five times it refuses to load. Other shows work fine. Other apps work fine. This happens every week @hbomax where I spend time trying to watch this show and it takes days before I get it.

  • thesireenscall The Dead Girl 🌷 (@thesireenscall) reported

    @playazball @hbomax I haven’t had an issue with hbo max ever, what’s wrong with it?

  • Cipolar TYBOLT (@Cipolar) reported

    @Reminiscence @hbomax This movie looks terrible...

  • GeriTownsley Geri Townsley (@GeriTownsley) reported

    @HBOMaxHelp @CashAppRecords If anyone is using an Android TV box it has an issue with 5G WIFI and you will then have to switch over to WIFI 2.4G then HBOmax app will run properly.

  • DiSants11 DiSants11 (@DiSants11) reported

    @hbomax fix your streaming, if you're going to release something at least make sure you can handle the capacity.

  • NiggaofAges ✍🏿 (@NiggaofAges) reported

    @HBOMaxHelp FIX YOUR APP PLEASE

  • lrnlru Larue (𝙩𝙝𝙚𝙮/𝙩𝙝𝙚𝙢) (@lrnlru) reported

    Hey @hbomax, your app on roku is so bad that it first crashed, then after reloading and choosing an episode, it only played a minute and then the audio cut out and then made roku crash. This is embarrassing, dev ops. Why is this on ****?? Haha

  • Chara__arahC Chara (@Chara__arahC) reported

    @HBOMaxHelp @Crimson_Mayhem_ Please fix controller drift🙏🙏🙏

  • kyliegumball Kylie Dumbauld (@kyliegumball) reported

    @MollyBOfficial @hbomax It's the lack of captions on content for me. My 8 year old has hearing loss and can't enjoy a movie without captions 😔 and she can't wear her hearing aids with a mask and glasses behind her little ears! I hope companies get on top of these issues.

  • AJWalkley A.J. Walkley (@AJWalkley) reported

    @HBOMaxHelp the audio descriptions won’t turn off on Sesame Street even though we don’t have them selected. Please help!

  • HAL0LESS J. ANGEL (@HAL0LESS) reported

    @HBOMaxHelp @JoviObi every device. all the devices. just fix the SOFTWARE bro, thats what everyone’s tryin to tell ya!!

  • JoviObi ObiJovi (@JoviObi) reported

    @HBOMaxHelp @julesrrm Sorry hbo but reinstall doesn't help. The app is trashed.

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