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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Krefeld, NRW 1
East Moriches, NY 1
Baltimore, MD 1
Greenwood, IN 1
Odenton, MD 1
London, England 1
Hilton, NY 1
Jordan, MN 1
Boston, MA 1
Omaha, NE 1
Birmingham, England 1
Schongau, Bavaria 1
Hollywood, FL 1
Bellevue, NE 1
Alpena, MI 1
Palm City, FL 1
Saint-Gildas-de-Rhuys, Brittany 1
Leeds, England 1
Liverpool, England 1
Brackley, England 1
Saalfeld, Thuringia 1
Max Meadows, VA 1
New York City, NY 1
Urbana, OH 1
Oklahoma City, OK 2
Denver, CO 1
Queens, NY 1
Springfield, MO 1
Charlotte, NC 1
Rice, MN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • roidrage11
    Tommy (@roidrage11) reported

    @hbomaxhelp @stabbinfresh No help

  • msmith850
    Matt Smith (@msmith850) reported

    Don’t forget, today is @hbomax day. Download, sign in/up, stream @tntsports and loads more 🎥 📺

  • harveyleeee
    lee 🤠 (@harveyleeee) reported

    @hbomax y’all gotta fix these ads. i can’t even watch the pitt in peace without them popping up and not going away

  • spinningoutaday
    Mr Danny (@spinningoutaday) reported

    @andyjd747 @hbomax It’s effectively a downgrade. We had UHD and Ad Skip on our Stream package but now shows we previously could watch are only on HBO Max in awful quality with ads.

  • 74Synchronicity
    Synchronicity (@74Synchronicity) reported

    Dear @hbomax and @NOWTV - why can't I download The Pitt onto my iPad to watch on a flight tomorrow? Is it a glitch with the new platform on Now TV, is it a problem with this series or is this simply unavailable for download for Now TV Subscribers?

  • MarkyKFabe
    “Marky” Mark K. Fabe ✡️ (@MarkyKFabe) reported

    @marykayfabe @hbomax @AEW It’s annoying because we have a Vizio TV that has the app, but for whatever reason, yo can’t watch the PPVs on Vizio. Never had an issue watching with the Xbox before. Very odd

  • BloodyP9075
    Leah/Blood (@BloodyP9075) reported

    Are all live sport streams on @hbomax terrible? I was excited to watch this @penguins game there being out of market, but the stream is so bad I couldn’t.

  • bwroach
    Brian Roach (@bwroach) reported

    Does anybody else's @hbomax app shut off after 2 episodes of a program? For the past 3 days, everytime after 2 episodes of a show HBOMax says "error no internet connection" even though I still have a high internet connection. What's wrong with the @hbomax app on @xbox?

  • Fronkensteen
    Fronkensteen (@Fronkensteen) reported

    Dammit, @hbomax … the finale of #DTFStLouis hurt my soul. Floyd Smernitch deserved so much better. 😭my tiny bird heart is broken.

  • peaksaturation
    aurelia ☆ // 🎞️ (@peaksaturation) reported

    @addievervale @hbomax maybe a stupid question but are you logged in? it still says sign in/sign up in the corner. some websites are weird and after you sign up it doesn't automatically bring you into your account, you have to sign in separately. it makes no sense 😭 i can see all the eps on my acct!

  • CoachDawg34
    Coach Alpha Dawg Greg (@CoachDawg34) reported

    @Serious_Falcon @hbomax i see you missed the part where the vampire told him the bible verses don’t work that’s when he realized church couldn’t save him either only God can and wanted him to carve his own path

  • fireboyandel
    the bourgeoisie (@fireboyandel) reported

    @hbomaxhelp @BuckedGooner Yall better have some overtime pay because EVERYONE is having problems. I’ll be keeping an eye out for my refund.

  • TheRajiv8
    Rajiv (@TheRajiv8) reported

    I hade to request a refund from @Apple for the **** show that is @hbomax showing #AEWRevolution just bought it on YouTube and it’s working beautifully there. @hbomaxhelp get it together and hopefully Apple approves the refund because of how terrible the experience was on your app

  • bluth_lindsay
    linds (@bluth_lindsay) reported

    @msmooonny @hbomax 😭😭😭😭😭 it’s not even about the episodes it’s about supriya ganesh leaving 😞 but dr mohan really has been given the worst treatment this season idk it’s a mess all around

  • GLLGHR301
    zack (@GLLGHR301) reported

    @hbomax @aaronrift Hi, I had this issue last night too with my PPV, but the customer service chatbot kept putting me in a loop and I never got resolution.

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