HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Saint Paul, MN 2
Richmond, VA 2
Fort Worth, TX 2
Dallas, TX 2
Toledo, OH 2
Philadelphia, PA 2
Los Angeles, CA 2
Fort Myers, FL 2
St. Louis, MO 2
Woodland, CA 1
Orlando, FL 1
Seattle, WA 1
Chambersburg, PA 1
Bel Air, MD 1
Chamois, MO 1
Oak Harbor, WA 1
Bangor, ME 1
Reynosa, TAM 1
Santa Catarina, NLE 1
García, NLE 1
Brie-Comte-Robert, Île-de-France 1
Torrijos, Castilla-La Mancha 1
Bron, Auvergne-Rhône-Alpes 1
Quinns Rocks, WA 1
Lyon, Auvergne-Rhône-Alpes 1
Chelles, Île-de-France 1
Columbus, OH 1
Villeurbanne, Auvergne-Rhône-Alpes 1
Tours, Centre-Val de Loire 1
Limoges, Nouvelle-Aquitaine 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • deputy_nevaeh Nevvy (@deputy_nevaeh) reported

    @Ron_Clements @hbomax @Xbox I keep having that problem too

  • PimpWhiteFolkz Darius Leonard is the undisputed DPOY💯💙 (@PimpWhiteFolkz) reported

    @Colts Fix it please @hbomax

  • matin872 Matin Nikoomanzar (@matin872) reported

    @LexiTalksComix @rover_sanil @hbomax This is the problem with most trans people, they think whoever doesn’t agree with them is a bad person and should be ignored and fight them to the death because someone said something. Grow up lol

  • loganhancock95 Logan Hancock (@loganhancock95) reported

    @aklee51 @hbomax HBO Max BLOWS terrible app.

  • rbynes03 Gina (@rbynes03) reported

    @hbomax The app is not working

  • Customer653 James (@Customer653) reported

    @HBOMaxHelp Update your website so that when I report an issue, I don't have to restate all my information.

  • SmokeKiller19 Ghostface Killer (@SmokeKiller19) reported

    @hbomax ur app is saying that it’s not working even though I do have wifi

  • thevelcrostrap TheVelcroStrap (@thevelcrostrap) reported

    @HBOMaxHelp I will say that this isn’t as much as an idea, but a substantial flaw in your system, an error on your part. I do not really believe it is your intent to shrink the video of a playing film in progress.

  • JamesConklin10 James Conklin (@JamesConklin10) reported

    @AndyRichter @steveagee @hbomax We started doing that for the UK shows to help with slang and now I need it for anything.

  • ampay C’mon man! ⏳🌺 (@ampay) reported

    @UphillAppeal @HBODocs @hbomax Maybe she's not working for Pfizer like the people who have you brainwashed?

  • doinkmckenzie matt (@doinkmckenzie) reported

    @Nanogenix I just want @hbomax to actually work again. None of my devices will do anything besides load back to the menu 😭😭😭😭

  • SailorLaw Trav X. McGee (@SailorLaw) reported

    @HBODocs @hbomax Do you think she might have had some relationship issues?

  • unejakey Astronaut Mike Dexter (@unejakey) reported

    @HBOMaxHelp HBOMax isn’t opening up on our Samsung Smart TV. Am I the only one with these issues?

  • iambigrich Rich (@iambigrich) reported

    @WarnerCrocker @HBOMaxHelp I am having the same issue. Using my iPad mini 6 and my AirPods Pro. All with updated OS.

  • clue_me_in To the Lost. (@clue_me_in) reported

    @hbomax Not going to watch it. Keeping the creator out of HER WORK is misogynistic bullsh*t, and you know it.

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