HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
São Paulo, SP 3
Mexico City, CDMX 3
Denver, CO 2
Bogotá, Distrito Capital de Bogotá 2
Salt Lake City, UT 2
Monterrey, NLE 2
Lapa, PR 1
João Pessoa, PB 1
Ribeirão das Neves, MG 1
Chicago, IL 1
San José del Cabo, BCS 1
La Paz, BCS 1
Richland, WA 1
Fishers, IN 1
Chatham, NY 1
Rio de Janeiro, RJ 1
Wasilla, AK 1
San Juan del Puerto, Andalucía 1
Stone Mountain, GA 1
Guadalajara, JAL 1
Madrid, Comunidad de Madrid 1
Oswego, NY 1
Sherbrooke, QC 1
Billerica, MA 1
Brooklyn, NY 1
Westminster, MD 1
Everett, MA 1
Oakhurst, CA 1
Fresno, CA 1
Lombard, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • LimishJohn Limish John Mathew Jr. (@LimishJohn) reported

    @HBOMaxPop @hbomax The worst show ever.

  • JNotya Tom Young (@JNotya) reported

    Not only does @hbomax have an awful interface to find movies, but movies also constantly buffer. #somebullshit #cancelling

  • nightmarelandd fi (@nightmarelandd) reported

    @HBOMaxHelp literally won’t load on roku, and a lot of ppl have the same problem with that. just broaden ur compatible devices babe, i dont have the money to buy chromecast/apple tv/ etc

  • Stellarnarious 🙊 ηιcσℓε cнιρмαη 🙈 (@Stellarnarious) reported from Portland, Oregon

    @HBOMaxHelp I forgot to mention it’s on my Roku TV & I tried it through the app on my iPhone. Thank you for your help.

  • Finnland101 FINNluminati (@Finnland101) reported

    @HasenpfefferI @sarahsrio @hbomax You aren't addressing any of the issues with the movie. Yes the game is cheesy. That's why the original movie worked. Yet the movie wasn't trying to be cheesy at all. No one cares if it won best picture, idk why you keep acting like anyone does. Just make it a good movie lol.

  • rickyspinn91 nicholas (@rickyspinn91) reported

    @HBOMaxPop @hbomax Courtney Cox’s plastic surgery is downright awful looking.

  • tokupatsu Patrick Hall (@tokupatsu) reported

    @HBOMaxHelp Are your servers held together with toothpicks?

  • MertCem190 Musa Cem Arden (@MertCem190) reported

    @EvaLongoria @hbomax @THR God help me. I am in a difficult situation, my brother, I am in financial difficulties, I cannot sleep at night. Help me please please please please please

  • JohnGravener John Gravener (@JohnGravener) reported

    Can we just make @hbomax the #JeanSmart channel? The quality of programming will automatically go up. #HacksOnHBOMax

  • Dexterminater Dexterminator (@Dexterminater) reported

    @HBOMaxHelp hi my app keeps force stopping whenever I try to download an episode of jujutsu Kaisen. And sometimes it stops when I try to watch an episode and it’s just that one show. I have logged out and back in to see if it will work. I uninstalled it too

  • nightmarelandd fi (@nightmarelandd) reported

    @hbomax **** u ********, make ur streaming service i pay 14/month for available on LG and actually work on roku like jesus christ what am i even paying for?

  • tlm_215 T.L. McDonald (@tlm_215) reported

    @HBOMaxHelp Hi. I can’t get the Hbo Max app to play on any of my devices (iPhone, Roku, PlayStation 4). All apps are updated as is the devices. How can I fix this? It’s frustrating paying for a service I can’t use.

  • GamingAngelGabe Gabe Gurwin (@GamingAngelGabe) reported

    Love that neither @YouTube or @hbomax will work on my @Roku TV. YouTube app won’t even open and HBO Max won’t play anything.

  • Camden_Stewart Camden Stewart (@Camden_Stewart) reported

    @charxcvi Plus in reality this is only day 2 of no contract with Fox. Hopefully they did some ground work with some streaming company @hbomax which could get the deal done sooner possibly, but yes true talks have only been going realistically for 2 days. #SaveProdigalSon #SliceNDice

  • enyapnotrab Barton Payne (@enyapnotrab) reported

    @hbomax HBO max app is regularly crashing or throwing error/service code messages. My other apps aren’t doing this so it’s got to be this app. Love the content, but it’s a struggle to watch a series with these frequent errors.

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