HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Seattle, WA 2
Los Angeles, CA 2
Chicago, IL 2
Phoenix, AZ 2
Anchorage, AK 2
Riverton, UT 1
Converse, TX 1
Schaumburg, IL 1
Lancaster, SC 1
Columbus, OH 1
Manaus, AM 1
Bilbao, Euskal Autonomia Erkidegoa 1
Waukesha, WI 1
Mountain View, CA 1
Honolulu, HI 1
Virginia Beach, VA 1
Red Oak, TX 1
Santiago, Región Metropolitana 1
Longmont, CO 1
Madrid, Comunidad de Madrid 1
Somerset, WI 1
Tlajomulco de Zúñiga, JAL 1
Hartford, CT 1
South Portland, ME 1
Cincinnati, OH 1
Hickory, NC 1
Tampere, Pirkanmaa 1
Elk City, OK 1
Decatur, IL 1
Port Charlotte, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • josephwakeup alyn (@josephwakeup) reported

    @DCTitans @hbomax @4theloveofkory 6TH BEING BROTHER BLOOD.... YOU PREDICTED THAT LIKE WORK FOR THEM!!?!

  • DXDONMEGA Don Owens (@DXDONMEGA) reported from Casas Adobes, Arizona

    @mrmikeshea @hbomax Still never had a single issue lol

  • HonorioRenatoV2 Honório, Renato (@HonorioRenatoV2) reported

    @HBOMaxHelp Quick reply to appear concerned with the issue… not that concerned in the DMs. Fix you service. I’m paying for something that is not being delivered!

  • TeeOsoLovely Tee (@TeeOsoLovely) reported

    @chrissyteigen Start with HBO MAX! then swiftly move to the 90s platform Showtime has. Why is the Fwd and Rewind like a VCR?? I despise the app for Showtime! They need help!! @hbomax @Showtime

  • smac88888 smac (@smac88888) reported

    @MarcosCosme1 @hbomax Pretty simple, some Dude with the help of his dad were Q. They got outed. Period.

  • jennagrunfeld Jenna Grunfeld (@jennagrunfeld) reported

    @HBOMaxHelp I'm using a Samsung TV. It loads the home screen but when I go to watch a show, it tries to load for about 30 seconds then gives an error code. Sometimes it just freezes in the middle of watching something.

  • fresh_Start69 Juarassic Clark (Dexter, Where Wolf?)🎃 (@fresh_Start69) reported from Niagara Falls, New York

    @Boobafett69 @SlasherDiva @hbomax I've been waiting patiently to see it. It sucked not being able to see it at the drive in. Only open weekends and I work every weekend lol

  • VctorManuelCom3 Víctor Manuel Comas (@VctorManuelCom3) reported

    @InsideHBOMax @hbomax @cartoonnetwork Hi! This spin-off Is cancelled or in work progress?

  • LJones0702 LoveJones0702 (@LJones0702) reported

    @khrishaun31 @hbomax It’s terrible!

  • fullmetalLizzie Lisa (@fullmetalLizzie) reported

    @TheRealDoenut hey have you seen nothing but trouble? I watched it for the first time since way back in the 90s and I didn’t realise Dan akroyds character the judge wears a Freemason ring and a iron cross around his neck. Watch it on @hbomax if you haven’t seen it..

  • BigHieya35 Thomas Dripperson (I hate my life) (@BigHieya35) reported

    @cartoonnetwork @hbomax CARTOON NETWORK IS A TERRIBLE SHOW

  • Honey4Bears_PC Honey4Bears (@Honey4Bears_PC) reported

    @HBOMaxHelp @CVIKIS Sadly a terrible decision I did not find it creative at all. I almost gave up watching it and instead countered misguided creativity by cranking up my contrast so much I finally offset and the effect so I could see.

  • itsreelydalin Dalin "Duckie" Rowell (@itsreelydalin) reported

    Hey @hbomax - I keep trying to watch the season finale of #HouseOfTheDragonHBO but the episode goes out of sync mid-episode. Help?

  • Bluelineback198 BlueLineDetailing (@Bluelineback198) reported

    @bhannam @HouseofDragon @hbomax Fix your tv. I watched it during the day and had no issues.

  • lizeileen Elizabeth (@lizeileen) reported

    @HBOMaxHelp @AzuurzLynch Hey there @HBOMaxHelp I'm having the same issue, S1E10 of House of the Dragon also on PS4. English and English CC is in Cyrillic characters instead of English

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