HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 2
Mexico City, CDMX 2
Riverside, CA 2
San Jose, CA 2
Portland, OR 2
Paris, Île-de-France 2
Guayaquil, Provincia del Guayas 1
Abtsgmünd, Baden-Württemberg Region 1
Utrecht, ut 1
Firminy, Auvergne-Rhône-Alpes 1
Queens, NY 1
Columbia, MD 1
Vancouver, BC 1
Genoa, OH 1
Washington, D.C., DC 1
Hickory, NC 1
Lagoa da Prata, MG 1
Bridgeport, CT 1
Perry, GA 1
Berlin, Land Berlin 1
Brandenburg an der Havel, Brandenburg 1
Sacramento, CA 1
Renton, WA 1
Santa Maria, CA 1
Newark, DE 1
Mount Pleasant, SC 1
Montechiarugolo, Emilia-Romagna 1
Holly Ridge, NC 1
Racine, WI 1
St. Martin, Niederösterreich 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • KatyushaZ83 Katie (@KatyushaZ83) reported

    @HBOMaxHelp trying to stream friends reunion and when I hit play it gives an error message "title not available". Please help. Thank you

  • 9_satwikrao SatwikR (@9_satwikrao) reported

    @itsalkman @MikaelScofield_ @hbomax 9th was the worst season of friends, for me atleast.

  • giobellax3 Giovanna Graziano (@giobellax3) reported

    @hbomax I just saw it said til 4! I didn't get home til after 4 from work! 😩😭

  • ShelleyCara Shelley (@ShelleyCara) reported

    I’m thinking @hbomax is gonna crash tonight #FriendsTheReunion #FRIENDSREUNION

  • KatyushaZ83 Katie (@KatyushaZ83) reported

    @HBOMaxHelp My streaming still says "title not available" when I click play on the reunion. Can you please help

  • hussey909 husseymang (@hussey909) reported

    Does the @hbomax app work on anyones tvs or firesticks? it only works with the website, everything is so damn slow

  • uloveny Nicole Y.❄️ (@uloveny) reported

    @HBOMaxHelp Is there a place to submit suggestions? It would be really awesome if y’all added a “Play from Start” option to the TV app. Having to wait and rewind all the way to the start when something is half watched or almost to the end is the worst. Thanks!

  • Lobo51302769 Lobo🌻🌊🍺🐈🐕 (@Lobo51302769) reported

    @HBOMaxHelp Ive only watched on sony smart tv hulu. The count down for the next episode starts at 8 seconds when there is like 15 left in the one your watching. No issues with other hulu shows not sure about max.

  • Gabjepson1982 𝐸𝓍𝒸𝓊𝓈𝑒 𝑀𝑒, 𝐼’𝓂 𝒮𝓅𝑒𝒶𝓀𝒾𝓃𝑔 (@Gabjepson1982) reported

    @hbomax Friends is such a problematic show, and y’all think this is something we’d all willingly choose to go back to?! Hahahahahaa! NO. Let this awful show DIE ALREADY.

  • blawrenceATL Brian Lawrence (@blawrenceATL) reported

    Trying to watch the Friends Reunion on HBO Max, but it won’t play. When will @hbomax fix their issues with Samsung TVs? We even unplugged the TV to see if that would work. At this point, it’s time to cancel the subscription. Very disappointed!

  • rish2610 Rishabh Ghai (@rish2610) reported

    @hbomax Took subscription. Can’t even access it. Tried reaching help and they couldn’t solve it either. 😡. Took my 15$ for nothing

  • Ryger15 Ryger (@Ryger15) reported

    @InsideHBOMax @hbomax @HBO Or watch this app crash and burn

  • Angel_M_Flores Flaco (@Angel_M_Flores) reported

    Anyone else’s @hbomax not working when they click play for #FriendsReunion

  • bastard_jazz TheJazzBastard (@bastard_jazz) reported

    @hbomax Fix the ******* Gomorrah subtitles!

  • SnyderFan7 Jason Todd (@SnyderFan7) reported

    @WarnerMedia @hbomax Shut your mouth and get to work #SuckItWarnerBrothers

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