HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Fort Myers, FL | 2 |
| St. Louis, MO | 2 |
| Paris, Île-de-France | 2 |
| Raleigh, NC | 2 |
| Quito, Provincia de Pichincha | 2 |
| Macungie, PA | 1 |
| Jiutepec, MOR | 1 |
| Madrid, Comunidad de Madrid | 1 |
| East Lansing, MI | 1 |
| Bangkok, Bangkok | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Ciudad Nezahualcoyotl, MEX | 1 |
| Urbandale, IA | 1 |
| Verona, WI | 1 |
| Salt Lake City, UT | 1 |
| Irvington, NJ | 1 |
| Hudson, OH | 1 |
| Denver, CO | 1 |
| Lima, Provincia de Lima | 1 |
| Boise, ID | 1 |
| Milwaukee, WI | 1 |
| Philadelphia, PA | 1 |
| Saint Paul, MN | 1 |
| Detroit, MI | 1 |
| Waynesboro, VA | 1 |
| Las Vegas, NV | 1 |
| Myrtle Beach, SC | 1 |
| North Las Vegas, NV | 1 |
| Mogi das Cruzes, SP | 1 |
| Palm Harbor, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Eric Smith
(@coozie23) reported
@TheMikeSalk @hbomax Yes their app is terrible. Constantly have the same problem.
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Mike Salk, Seattle Sports Station
(@TheMikeSalk) reported
Is there a better product with a worse ap than @hbomax ? Am I the only one that constantly has issues with downloads on airplane mode? So frustrating.
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Finishing My Coffee
(@Finmycoffee) reported
The audio on #TheMenuFilm goes horribly out of sync throughout and is unwatchable by the end. A quick search reveals that this is a universal issue for people on @hbomax. This is why people pirate things
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cαssssssssıε* 🧟♀️
(@CassieSux) reported
@TheMikeSalk @hbomax My mom just had this issue on an airplane! Downloaded all her episodes and then couldn’t watch them because she was in airplane mode
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Dori Does Voices
(@pyrodakrazykid) reported
@LordBlizzard @DustyTurner1 @HBOMaxHelp To everyone in the thread, I tried a fix I saw on Reddit with people having the same issue, so try this. Go to “audio” in sound settings on PS5 and switch output from Dolby to Linear PCM, if you haven’t already. I don’t know why but that TOTALLY fixed it! Give it a shot!
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Hello To You
(@m4s1w7) reported
@blackadamnews @hbomax Never have seen such a bad, terrible movie in my life. I forced myself through 3/4 of it then shut it off, couldn’t take anymore.
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Daniel Oleszek
(@DanielOleszek1) reported
@MichellaLance @StargirlWiki @hbomax Actually Brec Bassinger revealed that two endings were filmed one that would be used in case of renewal and another in the worst-case scenario #SaveStargirl
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Martin Pederson
(@martin_pederson) reported
@TheMikeSalk @hbomax It doesn’t work at all offline. Every time I’ve downloaded shows the second I’m offline they refuse to load. Using a new iPad and up to date app.
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Bring Negan to Fortnite
(@ItsCass9) reported
@Uncommon_Canvas @hbomax @TheLastofUsHBO For the wokies. I have ZERO problems with black characters- as long as they are new characters and not race-swapped. Imagine the uproar if Sam & Henry were swapped with white people. Source material is being removed (spores) and most is being replaced with woke agenda bs
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ttors
(@ttors) reported
@hbomax Where did Westworld and The Nevers go? I was in the middle of watching both and now they're gone. #help
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Terry Garrido
(@TerryGarrido) reported
@TheMikeSalk @hbomax Apple TV for the PC is, by far, the worst
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ThePunySirLittleTurd
(@SplitsTheParty) reported
Why is it whenever @netflix and @hbomax produce competing documentaries, there's always a clearly superior picture? They're never neck and neck in quality. There's always one that's a fantastic work of art and one thats just hot garbage.
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Maaz Riasat ᱬ
(@maaz_riasat) reported
@Mary__Whitmore @StargirlWiki @hbomax Also I’m having trouble should I watch this first or runaways
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Steve Olmschenk
(@S_Olmschenk) reported
@TheMikeSalk @hbomax Have you tried turning WiFi OFF when in Airplane mode? I had this issue with Prime video and that worked
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Elon Musk
(@MarkyElon) reported
@TheMikeSalk @hbomax Never have problems. I’m religious on keeping app and OS up to date.
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