HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Queens, NY 3
Oklahoma City, OK 2
Hamburg, HH 2
Washington, D.C., DC 2
Berlin, Land Berlin 2
Atlanta, GA 2
Alpena, MI 1
Palm City, FL 1
Saint-Gildas-de-Rhuys, Bretagne 1
Leeds, England 1
Liverpool, England 1
Brackley, England 1
Saalfeld, Thuringia 1
Max Meadows, VA 1
New York City, NY 1
Urbana, OH 1
Denver, CO 1
Springfield, MO 1
Charlotte, NC 1
Rice, MN 1
Providence, RI 1
Seattle, WA 1
Newnan, GA 1
Waynesville, NC 1
João Pessoa, PB 1
Porto Alegre, RS 1
Corning, NY 1
Cleveland, OH 1
Los Angeles, CA 1
Eau Claire, WI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • suicidizard Kennethhh666 (@suicidizard) reported

    @HBOMaxHelp just signed up today on Xbox app and keep getting error codes when I try to watch any shows or movies. I deleted and re installed app and it did not help. Any suggestions? @SilentTiffany

  • crenshawmeezy MEEZY UZUMAKI ☯️ (@crenshawmeezy) reported

    @hbomax FIX YOUR BUMMY *** APP

  • Mischan13 Eric Swalwell ****** a Chinese spy (@Mischan13) reported

    @hbomax Stop advertising this. It was literally one of the worst movies I’ve ever seen

  • tonyscualo4life T.M (@tonyscualo4life) reported

    @hbomax I'm having issues with the app not able to see any shows any help here???

  • 3bood06 Eng.Abdulrahman (@3bood06) reported

    @hbomax Hi Why the app HBO MAX didn’t work on Middle East ?

  • macphisto96 Mr. MacPhisto (@macphisto96) reported

    @freekbass @TheFliteCast @hbomax No one is even close to their movie catalog and it rotates, so every month there is tons of new high quality material.

  • SirYetiMoth Double Cryptid Hours (@SirYetiMoth) reported

    Honestly @hbomax if you plan on putting so many of your eggs in the movies basket you have got to be better about the buffering. Hulu at its worst point was better than this smdh

  • brendafactor2 Brenda Factor (@brendafactor2) reported

    @hbomax It’s a bad movie. We have lost all sense of quality.

  • Rojo_Dawg James “We better Save Daredevil” (@Rojo_Dawg) reported

    @hbomax Anyone else experiencing problems? It says my connection is not working but i checked and its absolutely fine?

  • thedougcast Doug (@thedougcast) reported

    @HBOMaxHelp Still doesn't work. It's not a buffering issue. It's a HBO Max QC Department issue. The audio file is out of sync with the video file.

  • SeanyBermanator FUSE (@SeanyBermanator) reported

    @cartoonnetwork @hbomax The models aren't the problem, it's the lighting. They look overlayed, not like they're actually there.

  • AustenShunk Austen J. Shunk (@AustenShunk) reported

    @hbomax, there seem to be a error of the Static Shock episode list, the Toys in the Hood episode is not on the list.

  • DynastyDanO Nick Sirianni SZN (@DynastyDanO) reported

    @SII3IV2A @MoonshineReaper @hbomax I caught the second half of it, and from what I saw it wasn't terrible like people are making it out to be. I prefer the classics, but this one is definitely watchable, especially if you have a little one willing to watch 😎

  • WhatIsYourPro16 WhatIsYourProblem (@WhatIsYourPro16) reported

    @ChaoBlink @snydercut @hbomax The problem is you! We all know that you'd be shitting either way. But hey, don't worry, we all know that idiots do exist. And surprisingly enough, you do exist, at least that's a positive.

  • lolobunnies ♡ lauren (@lolobunnies) reported

    @hbomax app broke fix it

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