HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Zapopan, JAL 2
Philadelphia, PA 2
Buffalo, NY 2
Richmond, VA 2
Dallas, TX 2
Makati City, National Capital Region 1
Adelaide, SA 1
Santa Clara, CA 1
Mission Viejo, CA 1
Clio, MI 1
Rolling Meadows, IL 1
Manises, Comunitat Valenciana 1
San Antonio, TX 1
Riverside, CA 1
Port Saint Lucie, FL 1
Los Angeles, CA 1
Chicago, IL 1
Houston, TX 1
Cornersville, TN 1
São Francisco do Sul, SC 1
Holden, ME 1
Aurora, IL 1
Portland, OR 1
Chihuahua, CHH 1
Monroe, NY 1
San Jose, CA 1
London, England 1
Lakewood, NJ 1
Brewer, ME 1
Suzano, SP 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • RhythmJB JB (@RhythmJB) reported

    @jeremypiven @HBO @hbomax 2023 can’t handle Ari Gold, but I have a way to avoid that. Make the entire plot, Ari trying to bounce back after being cancelled, so he enlists Lloyd to help him navigate the murky waters of pronouns and BLM. “LLOYD! WHAT ******** IS A FURRY?!”

  • thesseekerr the seeker (@thesseekerr) reported

    Nice to know I can't binge watch a 30-minute show on the two 16 HOUR flights I have coming up because @hbomax only allows 30 offline downloads. Why do I even pay you people if I can't watch the content? You're the actual worst.

  • BrianBurnbomb Brian Birnbaum (@BrianBurnbomb) reported

    HBO engineers are the worst in tech. @hbomax please try harder.

  • bounce8q bounce (@bounce8q) reported

    @hbomax Velma is actually the worst **** ever **** you

  • CodyS505 Cody Smiley (@CodyS505) reported

    @_Dewy_Demon_ @hbomax The only thing good about the show is the animation every thing is just god awful

  • pannacottasfugo eli 💫 (@pannacottasfugo) reported

    someone pls help I was watching gossip girl and got to s5 ep4 and I think it's out of order or something @hbomax pls explain

  • RNMHBS Shyne (@RNMHBS) reported

    @jeremypiven @HBO @hbomax Didn’t Rex Lee come up with a show idea called “Agency”. It was a good idea. It would work 👍

  • doesabelhaus Doesabelhaus (@doesabelhaus) reported

    Hi @hbomax your app in airplane mode is just not working very well

  • RalphhMx Ralphhh V (@RalphhMx) reported

    @mindykaling @hbomax @velmatheseries Just finished the first two episodes…totally awful! It’s like you projected your life traumas into this classic franchise as a therapy

  • Blyxus 🧬🧙‍♀️ (@Blyxus) reported

    @mindykaling @hbomax @velmatheseries This is the worst show that has ever been advertised lol

  • Augustine8 August8 (@Augustine8) reported

    @HBOMaxHelp Tried them all still doing it. Not one other app I own does this. Simple Twitter search tells me it’s on your end, pretty much a known issue. So not only do I pay for this I have to sit through commercials for this. Not for much longer this I can promise you

  • freddiep24 Freddie P Mamba (@freddiep24) reported

    @HBOMaxHelp HBOMax just stopped working on the PS5 console , havent played anything in 3 months. Please help fix this issue

  • CePak_EHS Not a Republican (@CePak_EHS) reported

    @hbomax @BellaRamsey Why I am getting error code 25194...?

  • AilurosVII ✧゚・.* الـهدىٰ (@AilurosVII) reported

    Bring back Doom Patrol and Titans please, @hbomax!! You can’t just cancel them both at the same time out of nowhere. Heart broken fr. 💔

  • BranMan2323 Its_GoonSquad™ (@BranMan2323) reported

    @hbomax need to tell @Sony & @PlayStation to fix ur app. I haven’t got to watch anything on HBO Max since Dec.’22!! Every time u try to play ANYTHING it crashes. I’ve reported it countless times. You gonna pay me back? I don’t like paying for something & not being able to use it!

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