HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Saint Paul, MN 2
Richmond, VA 2
Fort Worth, TX 2
Dallas, TX 2
Toledo, OH 2
Philadelphia, PA 2
Los Angeles, CA 2
Fort Myers, FL 2
St. Louis, MO 2
Zapopan, JAL 1
Woodland, CA 1
Orlando, FL 1
Seattle, WA 1
Chambersburg, PA 1
Bel Air, MD 1
Chamois, MO 1
Oak Harbor, WA 1
Bangor, ME 1
Reynosa, TAM 1
Santa Catarina, NLE 1
García, NLE 1
Brie-Comte-Robert, Île-de-France 1
Torrijos, Castilla-La Mancha 1
Bron, Auvergne-Rhône-Alpes 1
Quinns Rocks, WA 1
Lyon, Auvergne-Rhône-Alpes 1
Chelles, Île-de-France 1
Columbus, OH 1
Villeurbanne, Auvergne-Rhône-Alpes 1
Tours, Centre-Val de Loire 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • VWeisenfeld Valerie Weisenfeld (@VWeisenfeld) reported

    @lisarunnergirl @PandorasDoll @hbomax Yes! Carrie would never be on something so vulgar and tasteless. I keep hoping it gets better. My moronic optimism at work.

  • JonesOnTheNBA Nate Jones (@JonesOnTheNBA) reported

    Any AT&T mobile customers having trouble with @hbomax saying your plan is expired? I’m in an eligible plan. What up @HBOMaxHelp?

  • Shad0wXcat ShadOwXCat (@Shad0wXcat) reported

    @RoosterTeeth @hbomax Hi. Did y’all get bought out by HBOMAX or are y’all just not contracted with VRV anymore? They refuse to answer their consumers and we are looking for a real answer. Please help us understand. I got VRV to watch yalls content. Thank you.

  • ThomasTroutman6 Thomas (@ThomasTroutman6) reported

    Yo @hbomax, everyone knows y’all got the money to fix your ****** app.

  • SaucyCey I’ᴍ ʜɪᴍ. (@SaucyCey) reported

    Like bro I can only watch the first episode of whatever shows I click on, this app is fried, it should honestly be free because the free apps work better and have better UI @hbomax

  • kevcastro92 Kev (@kevcastro92) reported

    @hbomax terrible job on the juice world documentary. Just filming kids doing drugs really puts a good example in preventing drug overdoses.

  • DCabasas Destro Cabasas (@DCabasas) reported

    @hbomax You guys have alot nerve charging people 10 dollars streaming WITH ADS. i hope you hbo has the worst xmas ever.

  • kkozlen Kevin Kozlen (@kkozlen) reported

    Anyone else having trouble with @hbomax login through @ATT My plan says hbo is included but go to sign in and says subscription has expired.

  • andresitoxt Andresito (@andresitoxt) reported

    @HBOMaxHelp how can I see the live of @NattiNatasha I have the app but it’s not available. I’m getting crazy. Please help.

  • Zhollis_time Really Truly (@Zhollis_time) reported

    @greciaslopez_ @hbomax Absolute worst lol smh app wouldn’t even open earlier I was so hot

  • flows_gorgeous Lemony Legs (@flows_gorgeous) reported

    I done had a long day’s work. Y’all better fix this raggedy *** 2012 interface of an app. If I can eat my wings watching Titans I know something. @hbomax

  • MiamiEyeGuy Mike (@MiamiEyeGuy) reported

    @ATT1Powell @ATT @hbomax I’ve been logged out and cannot log back into HBO max through att log in. Fix this please multiple people have same problem!

  • RyanCRichards RCR (@RyanCRichards) reported

    @JonesOnTheNBA @hbomax @HBOMaxHelp I had a thing a few weeks back where HBO Max wasn’t logging in on Apple TV. It turned out I had to combine multiple usernames into one for all AT&T purposes. (Which was kind of silly since I originally couldn’t login at launch because I needed a separate login 🤦🏻)

  • nyillini311 Dave (@nyillini311) reported

    @jaydestro @hbomax it freezes so much on my smartTV, but seems to work ok if i go thru my appleTV.

  • greciaslopez_ Grecia S. Lopez (@greciaslopez_) reported

    @Zhollis_time @hbomax It’s the WORST

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