HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Conroe, TX | 2 |
| Buffalo, NY | 2 |
| Saint Paul, MN | 2 |
| Richmond, VA | 2 |
| Fort Worth, TX | 2 |
| Dallas, TX | 2 |
| Toledo, OH | 2 |
| Philadelphia, PA | 2 |
| Los Angeles, CA | 2 |
| Fort Myers, FL | 2 |
| St. Louis, MO | 2 |
| Lakeland, FL | 1 |
| Henrico County, VA | 1 |
| Farmville, VA | 1 |
| Angra dos Reis, RJ | 1 |
| Chesapeake, VA | 1 |
| Wheaton, IL | 1 |
| Green Bay, WI | 1 |
| Goiânia, GO | 1 |
| Zapopan, JAL | 1 |
| Woodland, CA | 1 |
| Orlando, FL | 1 |
| Seattle, WA | 1 |
| Chambersburg, PA | 1 |
| Bel Air, MD | 1 |
| Chamois, MO | 1 |
| Oak Harbor, WA | 1 |
| Bangor, ME | 1 |
| Reynosa, TAM | 1 |
| Santa Catarina, NLE | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Venegas III
(@MartinVenegas__) reported
@hbomax yo you guys have the worst app on planet earth, y’all lucky the movie selection is good
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felicia
(@witxxxh) reported
The @hbomax app on @Roku works like it’s on dial up. Taking for mf ever with all these glitches and for what… fix it.
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Eric Liprandi
(@EricLiprandi) reported
from
Fort Collins, Colorado
Getting really pissed at @Roku and @hbomax not working well together. If the apps I want to use don't work, why would I use your device? If your app does not work on the devices I have, why would I pay for your service?
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Cameron Hamilton
(@ham_cam14) reported
@hbomax when are you gonna fix this PlayStation problem?? i can’t keep living like this! The Sopranos does not deserve to be interrupted every other 40 minutes and you know it
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Team MODERNA
(@CrystalIsOverIt) reported
@HBOMaxHelp @LaurenAshley087 I am having issues as well on a Samsung smart tv. It’s constantly giving us the oops error if we try to pause, or rewind and it skips like a CD player without anti shock. It’s ridiculous.
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Michael Stanfield
(@stanfieldm) reported
@hbomax app not working on android tv or FireTV in minneapolis. Has been going on for a few days. Either stalls on open or I get “oops” message.
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Gerson Belmonte
(@GersonB12) reported
from
San Jose, California
@hbomax your crappy app still not working 🤬😡😠
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Tonya Soprano
(@5tardustBitch) reported
from
Houston, Texas
We pay entirely too much to have your app work like it’s off a perc @hbomax @HBOMaxHelp
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Mike Visconti
(@mikevisconti87) reported
@TheMurderino @hbomax I'm just tired of having the PS4 app sign me out. Sign in, say my sub has expired (it hasn't) go all the way to the desktop website to find there solutions page etc etc etc only for it to re-remember I'm a subscriber through YouTube TV Happens every few months 😒
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Darius
(@AnnoyedGunBoy) reported
Fix your goddamn app @hbomax
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Purplesky2
(@Purplesky1992) reported
@hbomax i keep getting an error code no matter what i try to do S-d7a9a248-9d09-4833-f1ed-9fc5e7944665-2a7f5f4d-6491-4522-ff80-e1b424e0d39
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Samit Sarkar
(@SamitSarkar) reported
@HBOMaxHelp Hey, sorry for the delayed response! Just watched episode 2 of The White Lotus and it worked perfectly (our Chromecast is wired to the router). Didn't have the separate issue with the gray bar disappearing in the Android app, either.
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Ernesto Vasconcellos
(@Vasconcellos78) reported
@hbomax The part where Henry Hill said "as far back as I can remember, I always wanted HBO Max not to crash on Roku" I CAN'T WATCH ****!!!
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Pusha Bi.
(@BiancaEnRogue) reported
@HBOMaxHelp The website glitches & pauses on its own while streaming, & sometimes shows I’m watching will completely stop with an “error” message popping up. It’s quite frequent & annoying
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Danielle P
(@dmarie131) reported
. @hbomax with the janky *** errors all the time. Fix this b.s. 🤬
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