Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bulandshahr, UP | 8 |
| Noida, UP | 7 |
| Greater Noida, UP | 7 |
| New Delhi, NCT | 4 |
| Jewar, UP | 3 |
| Fortaleza, CE | 1 |
| Miguel Hidalgo, CDMX | 1 |
| León de los Aldama, GUA | 1 |
| Aparecida de Goiânia, GO | 1 |
| Usme, Distrito Capital de Bogotá | 1 |
| Santa Cruz de la Sierra, Departamento de Santa Cruz | 1 |
| Bueno Brandão, MG | 1 |
| Irapuato, GUA | 1 |
| Austin, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Desatoff
(@ChrisDesatoff) reported
THINKING OF STARTING A BLOG? 1. Ignore all that confusing Wordpress .COM vs .ORG stuff 2. Buy your domain and web hosting from a reputable hosting service like Hostgator, Godaddy or Greengeeks 3. In your Cpanel, do a one-click install of Wordpress 4. DONE #bloggingtips
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Jan Miklaszewicz
(@JanMiklaszewicz) reported
@LucyChalice I had a site running Wordpress with HostGator. No problems with it, but the site maintenance (security, updates etc.) can be a pain. Didn't renew after a year, just went free with Google Blogger. Very easy to use. Only downside is it's not much good for e-commerce.
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Kevin N
(@JunkieJiujitsu) reported
@HostGator What is going on over there, my server has been down since Saturday, is this how you treat your customers that have been with you for about 10 years? Lately, it's like support is non -existent? #hostgator
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Robb Alexander
(@soccerra) reported
@HostGator Id like to know in what world you feel that a now going on 8 hour outage is not considered "patient" as well.. I would also like to know in what world you consider a 24-48 hour response time to anything beyond the previous statement is considered "support".
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vrishal
(@vrish71) reported
@HGSupport very frustrated with Hostgator support. It’s been 72 hrs and 4 calls each lasting more than an hour with support team to reactivate the SSL certificate of my website that is hosted by hostgator. They are having issues and cannot resolve.
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Mia
(@tcan1337) reported
Dear @HGSupport It's still not true. Stop pushing the same lie to the customer. IF A WORDPRESS CARE OR RESPONSE CUSTOMER IS COMPROMISED THEY DO NOT HAVE TO PAY ANYTHING ADDITIONAL FOR THEIR CLEANING. Feel free to reach out if you need that louder.
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Sarah Jezek
(@SJezek) reported
from
Montréal, Québec
@mikevolmar @GoDaddyCanada @HostGator Eek. Well, fingers crossed. Trial and error at this point. I'm just happy to be able to work with a support team to resolve issues.
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Antonio M.
(@antmonda) reported
@HGSupport Hello, thanks for answering, but I have the service in hostgator Chile and it says that the support hours are from Monday at 10 AM, if you can help me that would be great.
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Indra
(@IndraAppala) reported
@HostGator today you lost a long time loyal customer due to lack of words how can I put it hmmmm.. yeah idiots who could not lift restrictions on my blog!! @HGSupport learn how to respect your loyal customers!! And email from escalated support with 20% discount is useless!!
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HostGator Support
(@HGSupport) reported
@autobics @HostGator Hello, we are sorry for the inconvenience caused to you. If you are facing any outstanding issues, send us a DM with the domain name and the ticket number so we can look into it?
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Kenneth Erwin Engelhardt
(@OnionfarmsMedia) reported
Update the problem is with the SQL server. HostGator is working on this and should be resolved permanently within 24 hours.
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Zennie Abraham CEO ZENNIE62MEDIA INC #CES2023
(@Zen62com) reported
Ok @HostGator @HGSupport never had rude responses from anyone before. Drake just sent a real nasty one. Don't know what is going on.
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blendin indore
(@BlendinIndore) reported
@hostgatorindia @HGSupport Yes I have registered the complaint & received the case I’d just 2 days back but issues we are facing is 1 month old my case id : 46159967 , pls look into it & proceed with refund process as your services & solution don’t even last more than a hour properly & frustrating support
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Antonio M.
(@antmonda) reported
@HostGator The only big problem with their service is support, the server goes down on a Sunday and there is no one to help you until Monday at 10 am. 😡
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Zennie Abraham CEO ZENNIE62MEDIA INC #CES2023
(@Zen62com) reported
@HostGator @HGSupport Why not just help me and charge for the service call? HostGator has done that before.