Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| São Paulo, SP | 1 |
| Aiken, SC | 1 |
| João Pessoa, PB | 1 |
| Sete Lagoas, MG | 1 |
| Santo Domingo, Distrito Nacional | 1 |
| San José, Provincia de San José | 1 |
| Mexico City, CDMX | 1 |
| Zapopan, JAL | 1 |
| Chandigarh, CH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Jones
(@RyanJones) reported
Hey @HostGator it's now been over 24 hours since you took my server down for 30m-1h of maintenance. Still not up. What the hell is going on?
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Ryan Jones
(@RyanJones) reported
@HGSupport You've looked into it 3 times, you keep saying "maintenance is still ongoing" that's why I'm taking this public. Cuz your support has no idea what's going on.
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Katherine McLee ✨
(@Katherinemclee) reported
@HostGator My website is down and it also won't allow me onto my cpanel with you, can you please advise?
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Hady
(@Hady14133508) reported
@HostGator I am unable to access all my websites, and the support team is saying there is server upgrade, how could you do that without planning and informing your customers.
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Ryan Jones
(@RyanJones) reported
Cool, my servers were down long enough so that the current google cache of all my sites is a blank white page - since Hostgator didn't return any error codes to trigger cloudflare always online or tell google "hey, it's down right now"
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Tim Appleton
(@appletim1) reported
@HGSupport Actually, I am letting you know now I have still having issues as many customers are. Really poor communication and expectation setting. Sudden downtime without a heads up is what's happened. Many customers are considering a #PostGator existence for web hosting. #EpicFail
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glazinghelp.com
(@glazinghelp) reported
@SchoolReading @HostGator I have contacted hostgator via the online chat and have been informed that they are currently migrating servers so they will be down and should be up and running soon.
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glazinghelp.com
(@glazinghelp) reported
@SchoolReading @HostGator are you still down or has it been fixed yet, we are experiencing the same
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David R. Giorgi
(@david_giorgi) reported
@HostGator @HGSupport No status page, No ETA on when our (20+) medical sites will be back online !!! 24h+ down and counting, it is likely we will be moving our sites away from HostGator ASAP. A disgrace.
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Mostafa Mogary
(@Mostafh_8) reported
@HGSupport As a reminder, today is the ninth day of the series of false promises to escalate the issue and solve it within 24 to 48 hours, Is there any new on this matter?
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Natalia Temple (NewForestSafari)
(@natalia_temple) reported
@HostGator @HGSupport My server is acting from past 12 hours. I have contacted your support multiple times but they even refuse to acknowledge the problem. #hostgator is down.
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Tim Appleton
(@appletim1) reported
Confirmed @Hostgator is down without any eta for re-establishing service. In fact, they don't even bother to email customers (at least this one and likely many others) about planned server migration. #EpicFail. #HeckuvaJobHostGator
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Faisal Web developer
(@faisal7moud) reported
@HGSupport my vps over 10 hours down !!! Hostgator very bad experience
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Mr and Mrs Kink ****
(@MrandMrsKink) reported
@HGSupport were getting nasty alerts that our website isn’t working. BTW you chat support does not work.
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Airdrop Cartel 🪂
(@AirdropCartel) reported
Well @HostGator are doing some kind of server migration, didn't notify me of it, knocks my sites offline and corrupted the most accessed page on my entire website fleet (thousands of users a day) and all support can do is tell me to 'wait' with no ETA. What ******** is this?
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