Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Palmas, TO | 1 |
| Cuauhtémoc, CDMX | 1 |
| Fortaleza, CE | 1 |
| Miguel Hidalgo, CDMX | 1 |
| Jewar, UP | 1 |
| León de los Aldama, GUA | 1 |
| Aparecida de Goiânia, GO | 1 |
| Noida, UP | 1 |
| Usme, Distrito Capital de Bogotá | 1 |
| Santa Cruz de la Sierra, Departamento de Santa Cruz | 1 |
| Bueno Brandão, MG | 1 |
| Irapuato, GUA | 1 |
| Greater Noida, UP | 1 |
| Bulandshahr, UP | 1 |
| New Delhi, NCT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Luke Watson
(@luke_watson90) reported
@HGSupport Do you know when this will be, we need this service active, the sole purpose of us going with HostGator is that they offered this service aswell. Also, you appear to be getting targeted by someone trying to poach your customers. I have blocked them.
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A D
(@Art_mov) reported
@HGSupport for the last few days we are having issues and can't get any support from your office in Asia. they're staring it's out of their reach and can't transfer to the higher support. how can we talk to someone from your tech department?
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Andrew Schmelyun
(@aschmelyun) reported
I don't think I ever apologized to the HostGator server admins after creating an image host site 10 years ago on a $5/mo shared hosting plan, which then used 5TB of bandwidth in less than a month. I got banned but the site never went down, so A+ service all around lol
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Michael Wheeler
(@mgwheeler63) reported
12 hours and no outbound email even with a support ticket @HostGator Time to transfer services?
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K7KE
(@_K7KE_) reported
@GyaniDada @HostGator @HGSupport I would have called tech support by the end of day 1.
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Gyani Dada
(@GyaniDada) reported
@HGSupport next, another day passed but didn't get a single reply. You executive were said it will take a maximum of 72hrs to complete this task. So I was bought 2 new servers. Hostgator wants to sell only not provide support. Your chat system has no authority or making a fool us
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apougher
(@apougher) reported
@HGSupport your WIN #LetsEncrypt auto renew is failing on Enterprise Accounts. Domains are failing and #hostgator support is falling short for Windows. Clients are suffering in business as a result. When you get time, kindly sort the issues and match #Plesk to win. @HostGator
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Gyani Dada
(@GyaniDada) reported
Doing chat with @HostGator since 30 Nov. Didn't get solution (ticket 27736106). This is an example of the EIG group's worst service. I will publish all my chats in photo & video tomorrow. So guys don't buy hosting from EIG group. If you bought thn apply for refund @HGSupport
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D E L O W U S U aka Pianoman
(@platinummind) reported
@HGSupport @HostGator I’ve been in touch with you before about this and the problem went unresolved before and right now I’m looking to change to another provider we have a few other sites and will be moving them over to another provider
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D E L O W U S U aka Pianoman
(@platinummind) reported
@skystracloud It's a malware problem and all I'm getting is @hostgator telling me that it's nothing to do with them
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rha♒
(@r00tpasswd) reported
hey @hostgator, need help about something
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D E L O W U S U aka Pianoman
(@platinummind) reported
@skystracloud @hostgator have caused problems with my site and are now asking for more money to try and secure it.
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RoloTorres
(@DigeeMeedia) reported
@HostGator are you having issues with your chat? I am trying to contact you but no luck, I tried to call you but the number doesn't work either.... how can I contact you pls?
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قهوة
(@khaled566457) reported
@HGSupport @GyaniDada I have a problem in my account nameserves
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Zkr13
(@zkr13) reported
@HGSupport @HostGator Cool!... and what you need to do when the tech team blocks on purpose some features? because "it generates to much support calls" some meaningless features like: automatic force redirects... nothing relevant, right? Your México Branch is TRASH!
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