Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chandigarh, CH 2
Greater Noida, UP 1
Solidaridad, ROO 1
Lima, Provincia de Lima 1
San José, Provincia de San José 1
Votorantim, SP 1
Sydney, NSW 1
Salto, SP 1
Chía, Departamento de Cundinamarca 1
Salvador, BA 1
Recife, PE 1
Ashburn, VA 1
Town of Hamden, CT 1
Bogotá, Distrito Capital de Bogotá 1
Limeira, SP 1
Luziânia, GO 1
Cascavel, PR 1
Curitiba, PR 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • Kingofcarrental King of Car Rentals (@Kingofcarrental) reported

    @luisvelazmino @HGSupport No they have no news to share, I’m getting ready to pull my site from them as my customers can’t put up with such lengthy response times. @HGSupport is not doing enough to fix this issue!

  • maxclark Max Clark (@maxclark) reported

    @Levijameshere get off hostgator setup DKIM, SPF and DMARC records lock your allowed sending email down to just gmail

  • r_sotojr Ricky (@r_sotojr) reported

    @EthaanJack @capello_007 Where did you changed it to? This is so frustrating my customers are asking me to move them out of Hostgator because of the email issues. 10 days without being able to send emails. It's ridiculous.

  • tyberco ET (@tyberco) reported

    @HostGator Was up early, trying to contact @HostGator support. You have an ongoing smtp issue. Outbound emails take hours to deliver, or fail to deliver at all. Agent said your engineers are aware of it, but no ETA to fix it. I asked how long they have known, and she said, "many days".

  • heymikejones Televisiphonernapper (@heymikejones) reported

    @HGSupport @HostGator Color me weird but this email issue is pretty close to a catastrophic failure at least to customers enduring it. You’d think there could me some public updates. Maybe even a public apology by someone who manages the company.

  • malva618 Marcelo Alva C. (@malva618) reported

    @HostGator I have not had a response from the support team for two days. Bad support. And the worst thing is that sometimes the chat does not work well and they have to be started again. They also don't have a ticket system.

  • Kingofcarrental King of Car Rentals (@Kingofcarrental) reported

    @luisvelazmino @HGSupport It’s a known ongoing issue with their gateways affecting all shared servers. It has not been resolved so far to the best of my knowledge and emails take hours to get received on the other end especially Gmail

  • malva618 Marcelo Alva C. (@malva618) reported

    @HostGator I have not had a response from the support team for two days ago. Bad support.

  • ZoeWundenberg Zoë Wundenberg 💉💉💪 (@ZoeWundenberg) reported

    Seriously, is it just me, or is @HostGator's tech support incredibly bad? It's taken an hour on live chat for them to finally say there's a system error on their side, I ask when will it be fixed, and I was given an auto response and then the operator "left". WTAF???

  • NezumiRonin Nezumi Ronin (@NezumiRonin) reported

    @Benitez2Ines @HostGator Me too!!! same problem!

  • tyberco ET (@tyberco) reported

    @HostGator smtp email is not being delivered. This issue has been ongoing for days, if not weeks. They've been unable to resolve it. Cannot recommend @HostGator for web or email hosting.

  • luisvelazmino Luis V 🇻🇪🇪🇨 (@luisvelazmino) reported

    @Kingofcarrental @HGSupport I spent hours checking if I had done something wrong with a plugin or my settings, and then I could see it is a Hosgator issue. Did they solve it for you?

  • keltonmorgan Kelton Morgan (@keltonmorgan) reported

    55 minutes on phone with @HostGator support is a complete and total waste of time. Any recommendations where I should move #hosting? #badservice

  • Russ_T_138 Russell Taylor (@Russ_T_138) reported

    @HostGator That would be great... You know if you could get my server up that's been down since yesterday. If you could get that done, so that my clients and I can actually be back up and running I would be happy to enjoy the weekend.

  • SeamanDesign Pandita Seaman (@SeamanDesign) reported

    @HGSupport @Hostgator Is there an ETA on resolving the email issues? This is pretty ridiculous! I have clients who’s business are being seriously impacted by this insane lapse in service with no definite time frame for resolution. What’s going on? #Hostgator

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