Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cuauhtémoc, CDMX 2
Arlington Heights, IL 1
Londrina, PR 1
Atlanta, GA 1
Santiago de Querétaro, QUE 1
Chihuahua, CHH 1
Oslo, Oslo County 1
Kingston, Kingston 1
Salt Lake City, UT 1
Embrun, ON 1
Palmas, TO 1
Fortaleza, CE 1
Miguel Hidalgo, CDMX 1
Jewar, UP 1
León de los Aldama, GUA 1
Aparecida de Goiânia, GO 1
Noida, UP 1
Usme, Distrito Capital de Bogotá 1
Santa Cruz de la Sierra, Departamento de Santa Cruz 1
Bueno Brandão, MG 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • thekauzi Wachira Muriuki (@thekauzi) reported

    @HGSupport @HostGator Worst customer service experience. 1/2 star. Bought a hosting plan and got malware infected after 2 days. The have a SSL backend issue but keep blaming google for the blacklisting for my site downtime. upselling me another sitelock upgrade for $280 before helping.

  • twainmurua Sebastian Murua (@twainmurua) reported

    @Yevo_a @HostGator Having the same problem but with Bluehost is the same data server. Have they provided any solution?

  • Yevo_a Yevo (@Yevo_a) reported

    @twainmurua @HostGator @bluehostsupport It’s been working fine so far. That was the same issue external connection as well as outgoing connections were failing. I did realize that the php configs were reset such as max post size and execution time so I had to change those as well not sure if it’ll help

  • twainmurua Sebastian Murua (@twainmurua) reported

    @Yevo_a @HostGator @bluehostsupport Do you know if MySQL configs were restored to other values as well. I am getting Timeout Errors and I realized they have an interactive_timeout of 10 and wait_timeout of 3600. Now sure if this might be the problem

  • acadiasystems Acadia Systems, Inc. (@acadiasystems) reported

    @HostGator @HGSupport @HostGator Still an issue! We need answers! The lack of communication on this is just brutal.

  • thekauzi Wachira Muriuki (@thekauzi) reported

    @HostGator Worst customer service experience. 1/2 star. Bought a hosting plan and got malware infected after 2 days. The have a SSL backend issue but keep blaming google for the blacklisting for my site downtime. upselling me another sitelock upgrade for $280 before helping.

  • JennyMakesStuff Jenny 🇺🇦 (@JennyMakesStuff) reported

    @maedizon168 @HostGator @HGSupport I've been waiting for someone to enter the HostGator Support chat ... this is so frustrating.

  • JeffStrobel Jeff Strobel (@JeffStrobel) reported

    You haven't experienced hell until you've tried to get support from @HostGator. Seriously, don't use Hostgator.

  • TrollAndoVoy TrollAndoVoy (@TrollAndoVoy) reported

    @HGSupport our dedicated server has been down for 24h and not feed back at all from support and the server is still down. You used to have a good support department. But now is a nightmare!

  • thekauzi Wachira Muriuki (@thekauzi) reported

    @HGSupport @HostGator Worst customer service experience. 1/2 star. Bought a hosting plan and got malware infected after 2 days. The have a SSL backend issue but keep blaming google blacklisting for my site downtime. upselling me another sitelock upgrade for $280 before helping.

  • kinkyk1086 kushymakeke10191986 (@kinkyk1086) reported

    Woot. its not down on my laptop but on my PC it is. Lets see if hostgator opens.

  • Vahkiti Liam (@Vahkiti) reported

    @HostGator This is opposed to simply stating that "This is technically fine, but know that you won't get our help with backups."

  • bgallagh3r Brian Gallagher (@bgallagh3r) reported

    @acadiasystems @HGSupport @HostGator Dropped connections, errors when checking email, my server monitoring tools tell me the server is offline throughout the day. Very frustrating. Multiple clients affected across multiple servers. No response from HG aside from "We are on it". It's been DAYS. 🤬

  • thekauzi Wachira Muriuki (@thekauzi) reported

    @HostGator @HostGator Worst customer service experience. 1/2 star. Bought a hosting plan and got malware infected after 2 days. The have a SSL backend issue but keep blaming google for the blacklisting for my site downtime. upselling me another sitelock upgrade for $280 before helping.

  • gyandeepsonis Gyandeep Soni (@gyandeepsonis) reported

    Such a useless Company full of bloody fools. Think twice before you buy any service bcoz NO PHONE SUPPORT. Still they are in covid situation. Rest all other co. Godaddy, Bigrock, Hostgator etc. are working actively.

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