Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chandigarh, CH | 2 |
| Lima, Provincia de Lima | 1 |
| San José, Provincia de San José | 1 |
| Votorantim, SP | 1 |
| Sydney, NSW | 1 |
| Salto, SP | 1 |
| Chía, Departamento de Cundinamarca | 1 |
| Salvador, BA | 1 |
| Recife, PE | 1 |
| Ashburn, VA | 1 |
| Town of Hamden, CT | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Limeira, SP | 1 |
| Luziânia, GO | 1 |
| Cascavel, PR | 1 |
| Curitiba, PR | 1 |
| Shirley, NY | 1 |
| Araras, SP | 1 |
| Cochin, KL | 1 |
| Arlington Heights, IL | 1 |
| Cuauhtémoc, CDMX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Darryl Dahl
(@DarrylDahl) reported
@HostGator I've been happily with HG more years than I can remember but lately I'm questioning the capabilities. Why all the downtime lately and support never has answers, just "it's up now"?
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WWWeb
(@maedizon168) reported
@HostGator @HGSupport Dedicated server is so slow. What’s happening?
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macdaddys info
(@macdaddys_info) reported
@HGSupport @argentorp Emails are down again this morning? Second morning in a row… hopefully this gets resolved soon. Any information on this @HGSupport ? Thx
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HostGator
(@HostGator) reported
@coffee_n_curses @HGSupport Hello, we are very sorry that his issue is ongoing. Our Admin Team is actively engaged and working to fix the issue. We are very sorry for the delay and appreciate your patience.
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Rob
(@rodrigoarancibi) reported
@mrliambi @HGSupport @HostGator I have the same problem :'(
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Josue zx
(@josuezx69) reported
@HostGator server down, i am lossing money
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macdaddys info
(@macdaddys_info) reported
@HGSupport Sent you one. And thx for the communication. Figured I wasn’t alone, and others would like to know it is down before they start chasing their tail trying to fix it on their end… thank you 🙏
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WWWeb
(@maedizon168) reported
@HGSupport @HostGator All my websites are sometimes down the up whats happening? And my dedicated server became too slow. Any updates if you are done fixing your server since yesterday??
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Olufisayo Ogundipe
(@FisayoPatrick1) reported
The most important thing for me when trying to use any app, feature, brand, etc. is to find out if I can chat with their customer service rep. For example, I'd prefer to use HostGator over any hosting coy because of how quickly their customer care rep answers their chat.
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BassResource.com
(@bassresourcecom) reported
@dillonsname @HGSupport @HostGator Our site is unreachable too (12hrs and counting). Chat system is down, phone support simply hangs up. We need to be refunded for the month.
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macdaddys info
(@macdaddys_info) reported
@HGSupport It was working for a bit, but now it is down again… any ideas @HGSupport ?
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BassResource.com
(@bassresourcecom) reported
@HGSupport @swedub Same here. The issue started about 12 hours ago on my dedicated server. Chat support is down, phone support just hangs up. This is insane. I want a refund for this month.
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49ers Webzone PR
(@49wzPRguy) reported
@HGSupport What is your ETA to get these issues resolved. This is far too long without any communication or response to DMs, especially with support chat not working. When will we even learn what the issue is and what will you be looking to do to compensate customers for losses?
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WWWeb
(@maedizon168) reported
@HGSupport @HostGator All my websites are sometimes up and down whats happening? And the dedicated server is became too slow. Any updates if you are done fixing your server??
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HostGator
(@HostGator) reported
@mrliambi @HGSupport We are aware of an issue that is preventing customers from viewing their websites, email & login into their control panel. Our teams are engaged and working to ensure resolution. We do apologize, and appreciate your patience while we work on this issue.