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Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Noida, UP 2
Trowbridge, England 1
Mérida, YUC 1
Centro, TAB 1
Tuxtla, CHP 1
Tepic, NAY 1
Iztapalapa, CDMX 1
Puerto Vallarta, JAL 1
Gustavo Adolfo Madero, CDMX 1
Santiago de Querétaro, QUE 1
Chandigarh, CH 1
Nogales, SON 1
Benito Juarez, CDMX 1
Papudo, V Región 2
Ixtapaluca, MEX 1
Niagara Falls, ON 1
Caraguatatuba, SP 1
Deltona, FL 1
Greater Noida, UP 1
Solidaridad, ROO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • CramerG
    Cramer Gallimore (@CramerG) reported

    Hey @HostGator. For the second time you have broken my email (I changed nothing here). Tech support is arguing with me. Please find someone to fix it.

  • NSTPtaxPro
    NSTP (@NSTPtaxPro) reported

    @HostGator These issues have been going on since May 13, when do you plan on having them resolved?

  • CramerG
    Cramer Gallimore (@CramerG) reported

    @HostGator Yes, that is the only thing working. Webmail (only works in Chrome) is not much of a solution away from desktop. Spent two hours on the phone yesterday with you all. Exact same thing happened a month ago. Took a week of calling to get you to fix. Gator blames it on Apple! Huh?

  • rob_brownridge
    Rob_Brownridge (@rob_brownridge) reported

    ...told him about. He went in my acct. & the #Hostgator Website Builder. He saw (a) #Hostgator support article was outdated & (b) no way to crop a photo in any of menus. I showd him how one can click & drag 1 edge (eg left) of photo to crop BUT it crops opp. side (eg right) too!

  • MitziSzereto
    Mitzi Szereto (@MitziSzereto) reported

    @HostGator Hi. What happened to your customer referral program?

  • ParasPa13524935
    Paras Patel (@ParasPa13524935) reported

    @hostgatorindia @HostGator @HGSupport We are using your hosting service(5-6 business accounts) for 6-7 years and now we are irritated with your service. Issue 1: Yesterday, all email accounts(151 email id) data has been automatically deleted from your server without any reason

  • ParasPa13524935
    Paras Patel (@ParasPa13524935) reported

    No reason was provided by your support team. They just asking for paid backup. @HGSupport @hostgatorindia

  • RickWritesNow
    You can call me Rick (@RickWritesNow) reported

    @HostGator Still down? Our site is offline again. Whats the ETA getting this resolved

  • rob_brownridge
    Rob_Brownridge (@rob_brownridge) reported

    Gave them all 5/5 in post-call automated surveys. Not their fault #Hostgator is crappy. Rep. sent link for how to crop image using Weebly. Then a link to "123 Reg Support Centre" page for some unknown site builder. Finally sent link to #Hostgator support page I'd already...

  • saitamainsider
    SAITAMAv2 | May 30th 2022 (@saitamainsider) reported

    @SilentCryptoBob @phaltron Honestly, it does the job. For a basic website it's okay. But their servers are bloated. Too many users on one server. I've used 20 different hosts and GoDaddy, BlueHost and HostGator have caused more issues than others for my clients.

  • TORehman
    Tariq O. Rehman (@TORehman) reported

    @HostGator This is Day-6 of our Reseller Account been inaccessible. Repeated chats and emails are bearing no fruit. This is a business continuity issue for us and our clients. Case number is sent in DM. Please rescue!

  • BrandDifferentl
    Onwuka Tochukwu (@BrandDifferentl) reported

    @dharmmierings03 @KingDav07208835 @IsaacChibuzor Sell other people's services. To help them increase sales and reach. then they pay you. Even Amazon has an affiliate program Even Photoshop has an Affiliate program. Even HostGator has an affiliate program. Affiliate marketing doesnt start and end With Expertnaire.

  • nilanjanakcs
    Nilanjana Mitra (@nilanjanakcs) reported

    @HostGator @HGSupport Your hosting service and support is pathetic. Our website is down since 3 days now and sometimes it's being told that Ticket is in queue and sometimes told it's in process. Even you don't care to send an email to update the status.😡

  • kiwiyamabushi
    Tim Bunting 🇳🇿🇯🇵 (@kiwiyamabushi) reported

    (Oh, I'm having issues with my hosting, so photos aren't always showing up. I'm hoping to have this issue fixed soon. DO NOT USE Hostgator!!!)

  • rob_brownridge
    Rob_Brownridge (@rob_brownridge) reported

    TUE MAY 17 Went to upgrade from a free plan & get a domain. Realized Wix was more than twice as expensive as #hostgator, *and* I learned that a Wix website can never be exported & it's better to go with a service that supports Wordpress, b/c it's more transferable.

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