Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Santiago de Querétaro, QUE 1
Chihuahua, CHH 1
Oslo, Oslo County 1
Kingston, Kingston 1
Salt Lake City, UT 1
Embrun, ON 1
Palmas, TO 1
Cuauhtémoc, CDMX 1
Fortaleza, CE 1
Miguel Hidalgo, CDMX 1
Jewar, UP 1
León de los Aldama, GUA 1
Aparecida de Goiânia, GO 1
Noida, UP 1
Usme, Distrito Capital de Bogotá 1
Santa Cruz de la Sierra, Departamento de Santa Cruz 1
Bueno Brandão, MG 1
Irapuato, GUA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • gurupak Irfan Ahmed (@gurupak) reported

    @HGSupport #domainmonitoring #domainDown #hostingdown What are you doing to fix the servers issue?

  • splatteredink Darryl T. Jones (@splatteredink) reported

    @HGSupport Why haven't you updated the forum post? I've been told I can get "real time" updates there... right now it feels like you're hiding the problem. That is only making it worse. My partner has already contacted another hosting company to move to.

  • InterconMessage Intercon Messaging (@InterconMessage) reported

    @HGSupport we can access our cpanel and whm but are unable to send emails. Is this related to the issues you are having?

  • radiobrezice Maks (@radiobrezice) reported

    @HGSupport @tokyomokyo Hostgator literally isn’t aware of this huge issue???? 3 minutes ago you typed to DM primary domains? This is outrageous!

  • oxign Steve (@oxign) reported

    @splatteredink @HostGator “However, if there was a severe issue, this is something we would have provided immediately” Hostgator, and customer servers being down 48 hours is not severe? Unbelievable!!!

  • fwindexer Fast WORK Indexer (@fwindexer) reported

    can't acces my websites and portal @HGSupport @HostGator help

  • splatteredink Darryl T. Jones (@splatteredink) reported

    @HGSupport It's not a recommendation. It's a requirement if you want to keep me as a customer.

  • gurupak Irfan Ahmed (@gurupak) reported

    @MLino @HostGator @HGSupport Nothing is opening at their end now. Someone call them and check the issue?

  • gurupak Irfan Ahmed (@gurupak) reported

    @HGSupport Your login portal is down

  • hannahboog Hannah Carmichael (@hannahboog) reported

    @HostGator @HGSupport trying to cancel my domain renewal but non of your advisors are helping me! Shocking service

  • splatteredink Darryl T. Jones (@splatteredink) reported

    @oxign @HostGator And I've been with hostgator for like 10 years. They've never done this _smoke & mirrors_ avoid the question customer service before. Transparency is key man. If there's a problem, tell me and we'll deal with it. But right now, I can only assume @HostGator is hiding something.

  • gogogadgetguy GoGoGadgetGuy (@gogogadgetguy) reported

    @darkcompass @WordPress Who do you host with now ? I’ve had the same issue with @HostGator

  • gurupak Irfan Ahmed (@gurupak) reported

    @St3llard @HostGator @HGSupport Everything is down on HG. They were fixing portal and checkout and now they have down their whole network.

  • oxign Steve (@oxign) reported

    @PokerDe4s @HostGator @HGSupport It’s beyond ridiculous buddy. I actually spoke to a senior support person and he said he honestly could not give me a time for when this migration will be completed.

  • kevola Kevin H. ♠ (@kevola) reported

    @HGSupport I cannot access my primary domain, mail or Cpanel for my website. Mail retrieval is giving me errors.

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