Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Papudo, V Región | 2 |
| Santiago de Querétaro, QUE | 1 |
| Chandigarh, CH | 1 |
| Nogales, SON | 1 |
| Benito Juarez, CDMX | 1 |
| Ixtapaluca, MEX | 1 |
| Niagara Falls, ON | 1 |
| Caraguatatuba, SP | 1 |
| Deltona, FL | 1 |
| Greater Noida, UP | 1 |
| Solidaridad, ROO | 1 |
| Lima, Provincia de Lima | 1 |
| San José, Provincia de San José | 1 |
| Votorantim, SP | 1 |
| Sydney, NSW | 1 |
| Salto, SP | 1 |
| Chía, Departamento de Cundinamarca | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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❤Julie Spira
(@JulieSpira) reported
@HGSupport Please check your DM and have a senior supervisor call me re: an urgent matter. I've never been treated so horribly by a web hosting company, or any company for that matter.
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Chelsea Wright
(@fitmodelchelsea) reported
Is anyone else having issues with @HostGator ALL 3 of my sites which are run through them have been disabled and labeled as malicious sites. In the 3 years of having them, never had an issue until today. #hostgatorfail
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Ankur Jain
(@ajonit) reported
@HGSupport Tried that, Not working. Sending DM.
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dnprotect
(@dnprotect) reported
@jatin2180 @HGSupport Not sure what you mean by 'partial access'. You either have control over & own it or not? If you own it, you can transfer to any other registrar. There are times when errors occur, and you're allowed to pay for a domain that's not actually available. If so, they issue a refund.
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JC Wrighter
(@JC_Wrighter) reported
Another one of my @HostGator websites is all of a sudden having issues. Does anyone have any recommendations for a good hosting provider? I think it's time to change. #hosting #hostingsites #hostingproviders
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Kavita | Digital Marketer | Freelancer India
(@DigitalKavita) reported
@HGSupport @hostgatorindia facing some malware issue on our website & trying to communicate. No one giving the right resolution frm ur team of exec.Can anyone from HG connect and close the matter asap.facing critical issue.explained issue to 2-3 exec.
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Julie Kubiak
(@JulieKubiak) reported
1 1/2 hours to @HGSupport support chat, and then the chat goes down 😡 nothing was fixed, nothing resolved, it’s beyond a joke 😡😡😡 #CustomerService #businessowner #fridaymorning
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LockSafe
(@LockSafe) reported
@HostGator used to be a great company but the service just gets worse
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Kavita | Digital Marketer | Freelancer India
(@DigitalKavita) reported
@HGSupport we are facing some malware issues on our few websites and trying to communicate. no one giving the right solution.can anyone from HG team connect and close the matter soon.very critical issue we facing.since morning i have explained this issue to 2-3 chat executives.
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Roberto Bayardo | bayardo.eth
(@roberto_bayardo) reported
@HGSupport Feel free to shoot me a DM and I can provide the traceroute or other info you might need. I've already moved to another hosting provider though after too much finger pointing from previous support calls.
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Jose Angel Linares 🇸🇻
(@WarzoneHeatt) reported
@HGSupport Got it up & running, you guys do really have the best customer service 🙏🏽
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All the nopes
(@MrMKoryJ75) reported
@HostGator For the past three years, something detrimental has happened to my VPS. HG support is always on point, but there's typically no explanation in regard to the root cause.
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LockSafe
(@LockSafe) reported
@HostGator worst service ever
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mred
(@mred53) reported
I've opened a ticket with @HostGator to fix this, so hopefully that'll be done soon
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Billy Mitchell
(@designbilly) reported
Just told customer support at @HostGator there where wrong when they tried to steer me into using a payed SSL service. I figured out I had to use Run AutoSSL under SSL/TLS in cPanel to get the free Let’s Encrypt working. #webdevelopment