Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 1 |
| Santiago de Querétaro, QUE | 1 |
| Chihuahua, CHH | 1 |
| Oslo, Oslo County | 1 |
| Kingston, Kingston | 1 |
| Salt Lake City, UT | 1 |
| Embrun, ON | 1 |
| Palmas, TO | 1 |
| Cuauhtémoc, CDMX | 1 |
| Fortaleza, CE | 1 |
| Miguel Hidalgo, CDMX | 1 |
| Jewar, UP | 1 |
| León de los Aldama, GUA | 1 |
| Aparecida de Goiânia, GO | 1 |
| Noida, UP | 1 |
| Usme, Distrito Capital de Bogotá | 1 |
| Santa Cruz de la Sierra, Departamento de Santa Cruz | 1 |
| Bueno Brandão, MG | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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O.J
(@OgboOjiako) reported
@HostGator I have exhausted all avenues to reach support and I'm tired. How can a web hosting company not have a live chat platform. Please how do I reach someone who'll help me cancel my account and issue me my refund. Thanks
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JT Lindroos
(@jtlindroos) reported
@HGSupport Email and website down, chat support not working...
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Liza Santana
(@lizasantana) reported
Is anyone who has their hosting via @HostGator and uses @Outlook having the same issue as me (no one is getting my emails). Apparently due to a migration going on for weeks! #horrible
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SupaWebHosting
(@SupaWebHosting) reported
@HostGator Down again? All websites and emails down???
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David Pride
(@DavidaPride) reported
@spolandgaming @HostGator I'm in the same boat with a different issue. Been a customer for 10-years...never had such a bad experience with them...it's been 5-days of people from their company being confused with no answers.
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adam ybarra
(@adamtybarra) reported
@HostGator I have no access to emails and website for 3 days. This was an issue 2 weeks ago but last week from Monday through Thursday everything was fine. Please @HostGator please resolve … I depend 100% on my website and emails for my income.
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c white
(@chazwhit3) reported
@HostGator It’s still a problem today July 13. I’ve called Customer support and was last told I’d get a call back in 18 minutes. That was an hour and 45 minutes ago. Just called back and now it’s telling me 99 minutes. Going to lose a lot of customers!
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Consu Chan 💗🌟
(@superconsuchan) reported
@HostGator Mails and server is down! I NEED MY ECOMMERCE UP!!!
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Your down-to-earth cloud solutions provider
(@SyncraTec) reported
@HostGator The process of getting through to HostGator Support is horrible. First, you get a bot that wants you to say what you’re calling about, then it makes you spell-out your full email address letter-by-letter… A really crappy experience…
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sb
(@coffeeAndNextJs) reported
Just deleted about 25 gig of files on my hostgator space, because that's what brought down my shared hosting according to the tech support guy. I'm glad it's up again, but according to the plan description, the disk space is "unmetered", so would like to know the absolute limit
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Hambone
(@HamboneTrades) reported
@HGSupport @HostGator I have been on multiple chats with no help just that I need to wait on admin. After more than 24 hours I got a generic email that said it was ip address. When they are blocked on my phone (not on wifi) as well. More chat now says I need to wait 24 hours more. case #42283522
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Yum Or Yuck? Ⓥ
(@IsItYumOrYuck) reported
@superconsuchan @shoaibhussain Good to hear. I (and many others) have had those issues with Hostgator for years though so it wasn't to do with the migration. Couldn't deal with the stress of my sites randomly going offline anymore so migrated everything away. I do hope it's resolved for you though! 🤞
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Omar Albornoz
(@OmarAlb45363745) reported
@BevRoze @HostGator I agree, is terrible...
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David Pride
(@DavidaPride) reported
@HostGator totally disappointed in your customer service. Been a loyal customer for over 10-years...seems like the boat is sinking and I'm left with unanswered problems and no one there is communicating or answering my questions.
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Consu Chan 💗🌟
(@superconsuchan) reported
@EsquibalUSA @HostGator Im from Chile and I have the same problem, losing sales 😔
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