Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Noida, UP | 2 |
| Trowbridge, England | 1 |
| Mérida, YUC | 1 |
| Centro, TAB | 1 |
| Tuxtla, CHP | 1 |
| Tepic, NAY | 1 |
| Iztapalapa, CDMX | 1 |
| Puerto Vallarta, JAL | 1 |
| Gustavo Adolfo Madero, CDMX | 1 |
| Santiago de Querétaro, QUE | 1 |
| Chandigarh, CH | 1 |
| Nogales, SON | 1 |
| Benito Juarez, CDMX | 1 |
| Papudo, V Región | 2 |
| Ixtapaluca, MEX | 1 |
| Niagara Falls, ON | 1 |
| Caraguatatuba, SP | 1 |
| Deltona, FL | 1 |
| Greater Noida, UP | 1 |
| Solidaridad, ROO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Morphiaas (@TheMorphiaas) reportednow we must say that @HostGator @hostgatorindia is one of the worst hosting servers, as every time the website is opening there is always a problem. Called many times, and they have one answer MAINTENANCE. Following since last 2 months.
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fan24 (@fan24mee) reported@HostGator It is not a serious company at all, they cannot fix their mistakes for 48 hours and they have damaged my business these two days
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Ardent Partners (@ardentpartners) reported@HGSupport @HostGator we are a loyal 14-yr. customer. Your support team mistakenly canceled our account based on a chat conversation. We did not get the notice and had to open a new account. Sites are down many days. Calls have gotten us nowhere. Can you pls help? case #46216852
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HostGator Support (@HGSupport) reported@WhenSteelTalks @HostGator I am looking into your case. Send me a DM so that I can discuss updates, and would not suggest publicly posting case numbers as this may become a security concern down the road.
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keithlaw (@keithlaw) reported@RTotale76 It's an @HGSupport issue. Only affects certain users on cellular data. They have never been able to explain why.
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Leisurely Drives (@leisurelydrives) reported@HGSupport @HostGator Your support services are not very helpful. My CODEGUARD has been showing error messages ever since I subscribed. Escalated cases do not help even after 6 days?
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Kevin N (@JunkieJiujitsu) reported@HostGator What is going on over there, my server has been down since Saturday, is this how you treat your customers that have been with you for about 10 years? Lately, it's like support is non -existent? #hostgator
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biggeekemporium (@biggeekemporium) reportedThe Emporium is down..Hosting is working on a fix... Looking for better hosting suggestions. Currently on hostgator.
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Midvana Technologies (@MidvanaGroup) reported@hostgatorindia here is the case id: 46296540 kindly check it and solve the problem. our patience level is now no more. we want solution now. #hostgator #hostgatorserverdown #solvemyissue
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Jhon Enrique Bermúdez (@jrickybt) reported@HGSupport Support Ticket Hostgator: 46227447
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Midvana Technologies (@MidvanaGroup) reported@ethanjaack I'm using this company servers from past 5 years but we never faced nothing issue in past. i love @hostgatorindia because of their good services but this time hostgator broken my heart. but i still want to use @hostgator because i love their services so much.
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Michael Joshua (@MichaelLJoshua) reported@HostGator your support services is not helpful. My sites go down and. I response in the chat for over 15 minutes. I don’t know why I am still with you. Repeated issues
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Jhon Enrique Bermúdez (@jrickybt) reported@HGSupport Since October. Yes, since Hostgator suffered a worldwide drop in its services in October, our hosting is having problems: intermittent, 7 hours to send an email. The service sucks. Refund the money or move the services. Ticket 46227447
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Jonathon Hyjek (@jonathonhyjek) reported@dustinhyle @nichepursuits I just got rid of a hosting client that had 20GB of images...The number of resources they were using on my VPN just wasn't making sense for the $$. I moved them along - they're with Hostgator now. Not my problem. LOL
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Kevin N (@JunkieJiujitsu) reported@HostGator Sent... I've tried contacting support case-support, etc... your overseas people try to help, but say all they can do is update tickets, the escalated support is non-existent.