Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Papudo, V Región | 2 |
| Trowbridge, England | 1 |
| Mérida, YUC | 1 |
| Centro, TAB | 1 |
| Tuxtla, CHP | 1 |
| Tepic, NAY | 1 |
| Iztapalapa, CDMX | 1 |
| Puerto Vallarta, JAL | 1 |
| Gustavo Adolfo Madero, CDMX | 1 |
| Santiago de Querétaro, QUE | 1 |
| Chandigarh, CH | 1 |
| Nogales, SON | 1 |
| Benito Juarez, CDMX | 1 |
| Ixtapaluca, MEX | 1 |
| Niagara Falls, ON | 1 |
| Caraguatatuba, SP | 1 |
| Deltona, FL | 1 |
| Greater Noida, UP | 1 |
| Solidaridad, ROO | 1 |
| Lima, Provincia de Lima | 1 |
| San José, Provincia de San José | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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HostGator India
(@hostgatorindia) reported
@busyrabbit_ @HGSupport @HostGator (2/2) The website is resolving but there are some coding issues that need to be checked with your developer. Our team has updated your case ID 39787417 with these details. Please get in touch with them if you have any more queries.
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Dilo en Inglés
(@Diloeningles) reported
@NosnasMarketing @HostGator @HGSupport We're currently having the same issue. I was signed in and suddenly it gave me a database error!🙈 Having a chat with customer service right now
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Feroz Khan
(@zoomnclick) reported
@HGSupport Fourth outage in a week. Each support ticket I raise takes an average of 30 mins for me to get a resolution for the same issue each time. I'm done. Please let me know which team is responsible for account refunds
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MK - WordPress Nomad
(@mgaak1dev) reported
@webhoststartups Server response time is very poor for hostgator, I have used hosgator too for years.
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XYUandBeyond
(@daehder) reported
@HostGator got an email my domain expired 22/3 trying to reach support to pay since early yesterday no response and no chat working. No invoice in my account to pay for domain HELP
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Debra White Hughes
(@debra_w_hughes) reported
@HGSupport @HGSupport your support really is hopeless. Have been in chat over 30 minutes now and have been given a link to irrelevant info. 30 minutes wasted. What happened to yr previous intelligent & helpful support team?
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MK - WordPress Nomad
(@mgaak1dev) reported
@webhoststartups I rate hostgator as one of the worst webhost.
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Once Upon A Time ...
(@storyexperiment) reported
@CodeGuard I’m so frustrated with your service. My website isn’t backing up and the reason is to request a CODEGUARD resource sync for your support But there is no way to talk to you because it’s through Hostgator
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Mrs. Jones
(@antarctopod) reported
@HGSupport The chat support isn't working for me. It just "spins" This has been happening since yesterday.
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Omo
(@ejiroesiri) reported
@kiwami @HostGator I do agree. N they just leave the support chat mid way through n don't return.
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نعمبي أسانتيوا
(@niambi0619) reported
@HGSupport Chat has never worked for me.
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Sonia Hughes
(@soniasez2u) reported
@HostGator @HGSupport I can't believe how TERRIBLE your customer support is! I have been trying for days to get help and spent a long time on the phone only to be "disconnected". How can I get a LIVE PERSON to help with my DOWN WEBSITE!?
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XYUandBeyond
(@daehder) reported
@HGSupport I've been trying to reach you since yesterday. I got an email saying my domain expired on the 22/3 but there was no invoice in my account to pay now my site is down HELP
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Dilo en Inglés
(@Diloeningles) reported
@NosnasMarketing Our issue also just magically fix itself. Hostgator said they didn't have any reports either. We're keeping our fingers crossed that it doesn't happen again.
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Rifat Ahmed
(@Rifat5670) reported
Dear @HostGator Day 1: Support says they'll fix it D2: They disable plugins, screws up my site. I spend the whole day fixing it D3: They tell me to upgrade to a costlier package, which I knew was unnecessary D4: I go to a friend. He fixes it in literally 40s Hire competent staff
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