Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
Check Current Status
E-mail
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Papudo, V Región | 2 |
| Trowbridge, England | 1 |
| Mérida, YUC | 1 |
| Centro, TAB | 1 |
| Tuxtla, CHP | 1 |
| Tepic, NAY | 1 |
| Iztapalapa, CDMX | 1 |
| Puerto Vallarta, JAL | 1 |
| Gustavo Adolfo Madero, CDMX | 1 |
| Santiago de Querétaro, QUE | 1 |
| Chandigarh, CH | 1 |
| Nogales, SON | 1 |
| Benito Juarez, CDMX | 1 |
| Ixtapaluca, MEX | 1 |
| Niagara Falls, ON | 1 |
| Caraguatatuba, SP | 1 |
| Deltona, FL | 1 |
| Greater Noida, UP | 1 |
| Solidaridad, ROO | 1 |
| Lima, Provincia de Lima | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
-
CaptivateHospitality
(@CaptivateHosp) reported
@HostGator our server appears to be down again!
-
Malcom 🇺🇸
(@chakery) reported
For example. The CSR told me that the DNS was not pointing to HostGator when in fact, the "A Record" was pointing to HG's IP address. This was not a one-time issue, as I have had to reach out for the same issue at least 5 times already for the same issue.
-
E-International Relations
(@E_IR) reported
@hgsupport our Escalated Case # 44538363 has not been addressed in 52 hours leaving our service/server completely offline /inaccessible. Can you please chase this up - with thanks
-
E-International Relations
(@E_IR) reported
@HostGator – our Escalated Case # 44538363 has not been addressed in 52 hours leaving our service/server completely offline /inaccessible. Can you please chase this up as our 5+ million readers would like to access our website! thanks
-
mattrixxg
(@mattrixxg) reported
@HGSupport How many times do we have to call or chat to get an issue resolved? Let’s see if you can help escalating and resolving. Case 44365764 opened 8 days ago. Mind you it was apparently escalated but who knows?
-
The Affiliate Watch
(@AffiliatesWatch) reported
@josephmwood Any savvy WordPress guru would definitely tell you to stay far, far away from HostGator. They are horrible. If not long contracts, expect malware, downtime and minimal service. Don't listen to any affiliates or paid marketers. They just want commission. Buyer beware and be smart.
-
Anthony Daniel
(@ImAnthonyDaniel) reported
@GoDaddyHelp Why? Your site is dog ****. I'm already looking at ordering at @HostGator
-
Mike Mangold
(@MikeMangold17) reported
@HGSupport I have been waiting 5 days with no email because I canceled a do.ain transfer from New host. I have chatted multiple times with no help. I have a escalated ticket and still no help. This is not hard and should not take this long!!!!
-
Kev
(@mindlnsky) reported
@NEACETWEETS @HostGator Netlify, and Gatsby Cloud are the ones I can recommend at the moment, nice customer care too, I think namecheap is ok but i haven't used their services professionally
-
Christopher Meek
(@clameek) reported
@HostGator what's happening with chat customer support? The last three days, I login, select chat, the window opens, and says that I will be connected with an agent within 5 minutes. Nothing changes for several minute after - 10, 15, 30 minutes.
-
Mike Mangold
(@MikeMangold17) reported
@HostGator I have been waiting for 5 days for an admin to delete a pending transfer. What a joke of a company 5 days!! No Email because I can't change name servers because of a pending transfer. I never received the acknowledged!!!! Admin do your job and fix the issue
-
Eliffio Rodríguez
(@eliffio) reported
@turqnet @HGSupport Exactly. Really POOR service to clients that trusted their service and PAY for it.
-
Energon Brain
(@EnergonBrain) reported
@HostGator Yeah? What's going on over there today? All of my sites are down, and support is not contactable.
-
Chanelle Washington
(@RadiantLiving_) reported
@SquarespaceHelp @HGSupport still need help with DNS records. Site not pointing correctly.
-
Eliffio Rodríguez
(@eliffio) reported
@HGSupport Hello. Is someone actually working on this? It has been ONE WEEK you can't fix something as simple as delisting an IP from Hotmail's blacklist. Is that such a hard task for your whole support team?
Check Current Status