Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chandigarh, CH | 2 |
| Cuauhtémoc, CDMX | 2 |
| Limeira, SP | 1 |
| Luziânia, GO | 1 |
| Cascavel, PR | 1 |
| Curitiba, PR | 1 |
| Shirley, NY | 1 |
| Araras, SP | 1 |
| Cochin, KL | 1 |
| Arlington Heights, IL | 1 |
| Londrina, PR | 1 |
| Atlanta, GA | 1 |
| Santiago de Querétaro, QUE | 1 |
| Chihuahua, CHH | 1 |
| Oslo, Oslo County | 1 |
| Kingston, Kingston | 1 |
| Salt Lake City, UT | 1 |
| Embrun, ON | 1 |
| Palmas, TO | 1 |
| Fortaleza, CE | 1 |
| Miguel Hidalgo, CDMX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Muhammad Bilal Khan
(@Bil9255) reported
@HostGator two years back I left hostgator hosting services because of bad customer support and after two years i started using your services again, but i feel the customer support is still the same , nothing change .
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Voxin 🇧🇷🇷🇸♏
(@beli0135) reported
@PovilasKorop App does not start, gives 404. It should only load default welcome (didn't altered it yet). At 1st I thought it was .htaccess, but it is not. In local XAMPP works OK. I wonder was the google's recaptcha on login screen that makes problems (**** server is at Hostgator).
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SEB
(@sebremm) reported
@rexthetvterrier @HostGator So sorry you’ve experienced such horrible service from them. 😢
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Jay Zippo
(@Beruud) reported
@HostGator @HGSupport OK, I am guessing you are having serious issues. My one site just threw out a 500 error and the other one took 3 minutes to load. I am on Chat; it says talk in 5, but its been 7 minutes and nothing has changed, including the timer. #notsurprised
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Maynor
(@Un_tal_Maynor) reported
@mrhouseplant @TVBrasil_me @HostGator Did they solve the problem ?
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Stellar
(@St3llard) reported
Anyone else having issues with servers at @HostGator?
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HushWork
(@HushWork) reported
@NosnasMarketing @HGSupport Yep, 13 sites ALL down. WHM / Cpanels won't even load.
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Zennie Abraham CEO ZENNIE62MEDIA, INC.
(@Zen62com) reported
@HGSupport I ask for update on 40046745, I get no answer. HG rep says "Tell me the issue?" The issue is game-playing - I want a status update on case 40046745!
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Dog lovin’ Oma
(@cbwebster) reported
@rexthetvterrier @HostGator I have six websites on @GoDaddy and have always had great customer service.
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Crown Marketers
(@CrownMarketers) reported
@HostGator Are your servers down or something?
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✈️ Golden Age Traveling 🌎
(@goldenagetravel) reported
@HostGator you guys are the worst. Anyone else thinking about switching host services? If so, who do you suggest? Has anyone used @bluehost? How hard is it to migrate and keep the same domain name? #bluehost do you do migration?
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Nosnas Marketing
(@NosnasMarketing) reported
@skystracloud I spoke with Mark before. Simply migrate me over at no cost and you got a customer. Honor what I have already paid @hostgator and let's plan a migration over. Let me know by email what you think.
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Mary Mc
(@MissMaryMcInOR) reported
@HostGator Your chat support doesn't work at all. My site has been down for days now. I called your tech support a few days ago, they couldn't fix it and I was promised an email update. Haven't heard a thing. I rely on my site for my income. HELP!!! (a deep breath won't!)
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Jay Zippo
(@Beruud) reported
@HGSupport I'm just bitter because I haven't pulled my sites from HG yet. Angry at my laziness. So, you, personally, I don't have any problems with, its the Walmart grade hosting company you work for. Hoping the sites can last until the next billing cycle, so I can find a better hoster.
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devourer snowbank
(@devoursnowbank) reported
@HGSupport yes correct ( sloppy answer) I am asking you where I can go to see your prices etc that answer was one of the most useless support answers ever