Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
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E-mail
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cuauhtémoc, CDMX | 2 |
| Arlington Heights, IL | 1 |
| Londrina, PR | 1 |
| Atlanta, GA | 1 |
| Santiago de Querétaro, QUE | 1 |
| Chihuahua, CHH | 1 |
| Oslo, Oslo County | 1 |
| Kingston, Kingston | 1 |
| Salt Lake City, UT | 1 |
| Embrun, ON | 1 |
| Palmas, TO | 1 |
| Fortaleza, CE | 1 |
| Miguel Hidalgo, CDMX | 1 |
| Jewar, UP | 1 |
| León de los Aldama, GUA | 1 |
| Aparecida de Goiânia, GO | 1 |
| Noida, UP | 1 |
| Usme, Distrito Capital de Bogotá | 1 |
| Santa Cruz de la Sierra, Departamento de Santa Cruz | 1 |
| Bueno Brandão, MG | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Danté Diákos Fillyau
(@dantediakos) reported
@HGSupport still can’t edit my site cause you still haven’t fixed the issue. My counsel will be in contact in the am.
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Danté Diákos Fillyau
(@dantediakos) reported
@HGSupport You’ve had an escalated support tech that seems to not resolve the issue. At this point if it’s not resolved by 8am I’m completely moving the site and try not to lose the client
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Abduljalil AlMudhari عبدالجليل المضري
(@AbduljalilSaleh) reported
More than 4 days @HGSupport can’t fix my issues, Very bad support I opened 3 tickets without any progress Why support team not professionals in @HGSupport @HostGator
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ChannelForbus
(@channelforbus) reported
@ethanjaack Oh I been found better hosting. It’s up to @HostGator to actually do their due dillegende and offer two factor authentication for their own website and not rely on your own means to protect their **** and hire people that give a damn. They used to be good. It’s over for them
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Julice Perpetual
(@JulicePerpetual) reported
@HGSupport RE: Case ID: 16140265: deny access code placed in htaccess by hostgator admins It's now nearly 30 hours without a fix
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Hanadi ⚓️
(@EnnabHanadi) reported
@HGSupport @AbduljalilSaleh Hi, I am one of his customers! I have to send very important and urgent email on Sunday! Waiting till now! Me too will lost my work not only him! It’s unbelievable! How an issue in such a big company can take all this time!!.
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MiamiBeachDude
(@EDSAirCond) reported
HostGator India reports server issues. From its blog: "Network Issue is with Multi-domain Linux hosting too, Our Customer ID : 19027575 All our websites get down many times in a day. Kidly look into it at the earliest. Support team is unable to resolve anything."
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Chris Sutton, RN, OTR/L
(@ChrisOTRN) reported
@HGSupport @HostGator I finally got a call through a few minutes and the person fixed the issue and was able to get my site back online
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Christian Reed
(@ReedChristian) reported
@HGSupport @ivanJespitia @HostGator Can't get a ticket if we're holding for support
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Christian Reed
(@ReedChristian) reported
@HostGator @HGSupport The last 6 months have been a nightmare using your servers. I've been told so many stories about why they don't work, all untrue and never been fixed. This is just an awful way to treat customers
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rajesh g nair
(@rajeshmgnair) reported
@HGSupport Hi ... We tried the live support chat , seems it is not showing ... Please help
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Melissa Ann
(@MelissaBaBtravl) reported
@HGsupport Since no one is answering phone and live chat is down, I’ll wait until tomorrow for my issue. Hope you are available then.
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Andre Daoust
(@AndreD) reported
@HGSupport Thanks for the information. Please be aware that some WP themes are breaking because version 5.6 is now considered obsolete. Upgardint to VPS hosting is too expensive leaves me with only two unpleasant options. 1) keep sites broken or 2) find new hosting
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Abduljalil AlMudhari عبدالجليل المضري
(@AbduljalilSaleh) reported
@HostGator @HGSupport Hello, I have a problem with emails of some companies that I host in your websites!!. The support not able to solve the problem since 4 days they are not able to solve it. This is an urgent issue.
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Abduljalil AlMudhari عبدالجليل المضري
(@AbduljalilSaleh) reported
@HGSupport I just Want my problem to be sloved!. I have very big pressure from my customers! hope to progress quickly! Otherwise I will lose my business!!.
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