Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
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E-mail
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Santiago de Querétaro, QUE | 1 |
| Chihuahua, CHH | 1 |
| Oslo, Oslo County | 1 |
| Kingston, Kingston | 1 |
| Salt Lake City, UT | 1 |
| Embrun, ON | 1 |
| Palmas, TO | 1 |
| Cuauhtémoc, CDMX | 1 |
| Fortaleza, CE | 1 |
| Miguel Hidalgo, CDMX | 1 |
| Jewar, UP | 1 |
| León de los Aldama, GUA | 1 |
| Aparecida de Goiânia, GO | 1 |
| Noida, UP | 1 |
| Usme, Distrito Capital de Bogotá | 1 |
| Santa Cruz de la Sierra, Departamento de Santa Cruz | 1 |
| Bueno Brandão, MG | 1 |
| Irapuato, GUA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Patrick Felias
(@neilfelias) reported
@HostGator Please fix this asap. Webmail is very important to my customers! 😔
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CynderHost
(@CynderHost) reported
@emveedesign @HostGator Sorry to hear Michael! If you’re looking to switch providers we promise you won’t face these issues. Our experts guarantee 99.9% uptime without compromising security or service thanks to 24/7 support. We’re happy to migrate you over for free if you wish, can I DM more info?
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ATV Scoundrel
(@ATVScoundrel) reported
@HostGator The "issue" is that the damn security certificate expired! It's beyond outrageous that #Hostgator would allow this to happen. How many businesses are currently paralyzed because of your gross incompetence?
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Sandy Rowley
(@renoseoexpert) reported
@HostGator How can we get ahold of tech support? The phone system says 90 minutes, but keeps dropping our calls. The chat function for support never loads.
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Nicolas Rombiola
(@NRombiola) reported
@hostgator No emails, no Cpanel, no Websites... 5 hs all down
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Toni Bracci
(@tonihammer) reported
@HostGator It’s happened again, such an unreliable service and I have no faith in my emails reaching their destination
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𝔅𝔞𝔯𝔯𝔦𝔱𝔷
(@Barritz) reported
@HostGator Just 2 weeks ago all your cloud servers were out so websites were down & now it’s all communications via email? The reliability of your services in 2022 has been subpar to say it kindly. This is unacceptable and I’d like to be contacted in regard to a service credit.
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Sandy Rowley
(@renoseoexpert) reported
@HGSupport @HostGator I did finally get through to someone, but they did not help. They said the SSL was working, when it is not. They said try again in a few hours. I waited 12 hours and it is still not resolved. #hostgator
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Ara
(@c_ara_campbell) reported
@DianePatterson @HostGator Same here email server down @HGSupport and the chat support isn’t working? What is going on?
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JP Duvillard
(@JDuvillard) reported
@HostGator your shared host has been down for 9 hours, we have lost an entire day of business and still no explanation apart from "this is a planned migration". Not planned at all, we didn't even get notified
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Steven Cinquegrana
(@SteveCinq) reported
@HostGator This has NEVER happened before. Also, I can't correlate that cert with any other cert that I'm aware of. The others have different fingerprints, etc. What happened please? You need to provide some details. We can't be just clicking "Accept" on certificate errors!
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Nicolas Rombiola
(@NRombiola) reported
@HostGator the problem continues...
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NewsworthyH1234
(@H1234Newsworthy) reported
@HostGator Fix it fast!!!
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QueerFox Tales (aka Homobot's Tales)
(@HomobotsTales) reported
@HonestPassion13 Else for paid hosting: GoDaddy had amazing service when I used them. Worth the cost if you struggle with website tech. HostGator is cheaper but they're pulling crap on me now. I'm looking at Orange Hosting (?) now.
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Matt Weik
(@weikfitness) reported
@DianePatterson @HostGator I’m having the same issue!
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