Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Palmas, TO | 1 |
| Cuauhtémoc, CDMX | 1 |
| Fortaleza, CE | 1 |
| Miguel Hidalgo, CDMX | 1 |
| Jewar, UP | 1 |
| León de los Aldama, GUA | 1 |
| Aparecida de Goiânia, GO | 1 |
| Noida, UP | 1 |
| Usme, Distrito Capital de Bogotá | 1 |
| Santa Cruz de la Sierra, Departamento de Santa Cruz | 1 |
| Bueno Brandão, MG | 1 |
| Irapuato, GUA | 1 |
| Greater Noida, UP | 1 |
| Bulandshahr, UP | 1 |
| New Delhi, NCT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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D E L O W U S U aka Pianoman
(@platinummind) reported
@foldfm @HostGator Yeah it’s been down since Tuesday so I’ve not been able to do any work. I will not be working with them again
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Breezie Castell
(@BreezieCastell) reported
@perolahammar @HostGator I’ve been having issues too for the first time. Did you try the chat?
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Craig
(@happycraig) reported
@HostGator VPS has been down 24 hours now. Tech support cannot tell me why. HostGator is effectively killing my business. Sixth time my accounts have gone down.
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D E L O W U S U aka Pianoman
(@platinummind) reported
Just so everyone knows, the Platinum Mind site is down, @HostGator are just not cooperating apparently their servers got cyberattacked or something, they've been absolutely no help so I'm pulling it from there and will have it back up soon.
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Infotech
(@infotechcr) reported
@HostGator We need Hostgator to be honest... what was the issue about during this week events?
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PerOla Hammar 陈家悦
(@perolahammar) reported
@HGSupport Yes. That way worked. I have been online with the chat support for about 45 minutes now. Thanks.
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Volkan Ersan
(@VolkanErsan) reported
Your chat support doesn't work on Chrome guys. Forever 5 min wait time then window crashes @HostGator
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Craig
(@happycraig) reported
@HGSupport Thanks I'll do that. My VPS account has currently been down over 24 hours. It was down 12 hours last Saturday and down another four times before that. No help from tech support. Considering #HostGator for their website? Go elsewhere. They don't care about you.
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Craig
(@happycraig) reported
@HGSupport The issue was escalated 24 hours ago. Case 44712317 Tech support can give me no information on the issue. No ETA on the account being up. Nothing. Over 100 of my customer websites are down.
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Airdrop Cartel 🪂
(@AirdropCartel) reported
Hey @HostGator @HGSupport @hostgator what is wrong with your tech support system? I haven't been able to get through to anyone all day. Please wait for the next available agent Calculating...
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The Hosting Heroes
(@Hosting_Heroes) reported
@zahidshujakhan @HostGator HG have sucked ever since they sold the company! If you're looking for a 20+yr old independent company with fast support then we can help. DM us for a 90 day no obligation trial.
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Kalin Schmoldt
(@kalinschmoldt) reported
@HGSupport It's been OVER 2 days. It was supposed to take up to 2 hours overnight. The lack of communication is what bothers me. Support says no one is allowed to talk to the VPS admins, so they have no updates.
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The Hosting Heroes
(@Hosting_Heroes) reported
@AirdropCartel @HostGator @HGSupport HG have sucked ever since they sold the company! If you're looking for a 20+yr old independent company with fast support then we can help. DM me for a 90 day no obligation trial.
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Dr. Mehmet Karaca
(@doctorkaraca) reported
@HGSupport I do not have an escalated case ID, there doesn't appear to be any other way of contacting your support team other than Live Chat and phone. The representative on Live Chat didn't give me a case ID. I'll DM you this anyhow.
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D E L O W U S U aka Pianoman
(@platinummind) reported
@Hosting_Heroes @foldfm @HostGator Do you guarantee 100 percent that your server will not go down? And that if it does, even if there’s a glitch for a minute then you will recompensate?