Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Niagara Falls, ON | 1 |
| Caraguatatuba, SP | 1 |
| Deltona, FL | 1 |
| Greater Noida, UP | 1 |
| Solidaridad, ROO | 1 |
| Lima, Provincia de Lima | 1 |
| San José, Provincia de San José | 1 |
| Votorantim, SP | 1 |
| Sydney, NSW | 1 |
| Salto, SP | 1 |
| Chía, Departamento de Cundinamarca | 1 |
| Salvador, BA | 1 |
| Recife, PE | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Daria Kark
(@dariakark) reported
@HGSupport what's the ETA on the current outage? 3 hours and counting, hopefully not like the multiple days in July.
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Nina
(@ninanet) reported
@HostGator Calling it a "limited customer base" is a joke, as is the "support" chat. Canned answers and talking in circles. Dedicated server with a bunch of client accounts offline, no DNS, nothing. Sounds a bunch of servers took a 💩 Anyone have any viable dedi alternatives w/ WHM/cPanel?
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Mario Vaden
(@mdvaden) reported
@HostGator Our website is one of those sites. I had just posted our URL to about 21,000 Facebook followers shortly before this problem.
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Randal Dillinger
(@rdillinger) reported
@altfilmguide @HostGator Agree with your observation. We moved hosting a while back due to reliability and support issues. We were going to ride out our current term with domain registrations, but after this, our timetable has changed. Cutting ties with @hostgator once this outage is resolved.
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Not Plato
(@luckylastword) reported
@simplehappymom @HostGator I asked 4 times to get notified. Nah. Nada. You'll maybe get an email - oh wait, that's not working either 😶
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DSteg
(@DStegFA18) reported
@HGSupport what is going on? Dedicated servers been down for hours now. Not acceptable!
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Syneidesis
(@MagoDuende) reported
@HostGator But emails are also affected, I tried to send you private message because support chat is not working and is not letting me send you anything. Can you please help us with emails? thanks
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Eduardo E Sierra
(@esierr1) reported
So HostGator is down? That's nice.
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Sacramento Design
(@SacramentoDes) reported
@HostGator It's been down all day. On multiple accounts.
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Fitzcarrald
(@BrianFitzcarral) reported
@HostGator It's been 2 hours already...all our sites are down...how long is going to take???
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Christian Reed
(@ReedChristian) reported
@HostGator @HGSupport all sites down again. 4th time in as many weeks. Absolute clown show!
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CynderHost
(@CynderHost) reported
@LawnLdb @HostGator Hey! That's not acceptable at all. If you're open to switching, I promise we'll offer a seamless experience w/o issues like these. Plus, we can save you money + move you over for free w/ zero downtime! Can I DM you some more info?
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Sandra
(@msqinc) reported
@HostGator I have 2 sites down. It's been several hours.
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Joyce J 👩🏾💻✍🏾
(@ASouthernWriter) reported
@HostGator All 4 of my websites are down and I can't even access cPanel.
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Ricky
(@r_sotojr) reported
@HostGator Third time in a year with a catastrophic system failure. Previous two times our email was down for almost a month. How long is this problem going to last? Your 99.9% uptime promise means ****.