Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bulandshahr, UP | 5 |
| Greater Noida, UP | 4 |
| New Delhi, NCT | 3 |
| Jewar, UP | 2 |
| Noida, UP | 2 |
| Palmas, TO | 1 |
| Cuauhtémoc, CDMX | 1 |
| Fortaleza, CE | 1 |
| Miguel Hidalgo, CDMX | 1 |
| León de los Aldama, GUA | 1 |
| Aparecida de Goiânia, GO | 1 |
| Usme, Distrito Capital de Bogotá | 1 |
| Santa Cruz de la Sierra, Departamento de Santa Cruz | 1 |
| Bueno Brandão, MG | 1 |
| Irapuato, GUA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Rose has an Onlyfans
(@On_Her_Back) reported
I was just told my site was loading “perfectly fine” by the chat person at @HGSupport. My partner and four people got the 500 error. The chat person then fixed what they said was not broken and now it’s fine. Own up to your mistakes, Jesus. You ****** up. Again.
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Alberto Daniel Hill feat. ❤️ @darknetdiaries ep25
(@ADanielHill) reported
@s4mclark ive been with my sites down for more than 24 hours @HGSupport
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Alvaro Burga
(@matitor) reported
@HostGator I have the ticket 27795794. It's about a backup folder restore, and somehow your admins have done a full restore of the hosting. Erasing all my email accounts and websites. It's gonna be 48 hours with this issue. Every time I contact support they ask for more time
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Tom Tolkien
(@tomtolkien) reported
@hostgatorsupport Hello, I received a downtime alert at 8:47am GMT today on server 108.167.158.130 . Please can you let me know what the issue was, and has it been resolved by Hostgator? Thanks. I've been on support chat for 20 minutes, but they are not answering.
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Michael Eng
(@thingone) reported
@HostGator used to provide incredible support. Now their @HGSupport support team can't even answers questions that are in their own KB. I asked a simple question at 3AM. The support rep said they would have to check with specialists and get back to me via email. They never did.
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Michael Bloch
(@michaelbloch) reported
@HGSupport The problem is that most tech support people don’t really know what they are talking about. You have to keep calling until you get a good one, which I finally did. Anna.
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cu de mochila
(@t4lco) reported
from
São Paulo, São Paulo
@HGSupport @HostGatorBrasil Make sure to update your staff that Brasil customer service ******* sucks. It has been 7 days since I opened that ticket, 2 days since I tried to have my problem fixed through chat and it still persists :)
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Rose has an Onlyfans
(@On_Her_Back) reported
@HGSupport It’s fine now that that person believed me and the other people, finally. I just wanted you to know that it was an issue and I don’t appreciate being treated like I don’t know that something ISNT wrong. It was wrong, they eventually fixed it.
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JimManningRC8
(@JimManningSC78) reported
@HostGator I cancelled my account a week or so ago but today received an email that you charged me for another year. Help Please. Thank you.
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Xander Soldaat
(@XanderSoldaat) reported
@HostGator I saw this one today: "Software dev is 20% requirements gathering, 30% planning, 15% design, 40% problem solving, 35% testing, 18% ops, 4% looking up the arguments for `tar`, 33% writing documentation, 60% debugging, 7% installing updates, and 2% actually typing code."
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Alberto Daniel Hill feat. ❤️ @darknetdiaries ep25
(@ADanielHill) reported
anyone had their @HostGator account suspende for CPU Overusage? what's the provider that has according to you the most convenient cost/features and resources? I got my account suspended and contacted support and admins and my sites keep being down.
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Mike 🏁
(@MidnightCyphs) reported
BizKit down and HostGator is taking forever to get it back up. I got work to do damnnit 😤
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A D
(@Art_mov) reported
@HostGator @HGSupport for the last few days we are having issues and can't get any support from your office in Asia. they're stating it's out of their reach and can't transfer to the higher support. how can we talk to someone from your tech department?
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RoloTorres
(@DigeeMeedia) reported
@HostGator are you having issues with your chat? I am trying to contact you but no luck, I tried to call you but the number doesn't work either.... how can I contact you pls?
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GrowBelt Official
(@growbelt) reported
@HostGator It'd be nice if you guys focus on customer support instead of same midiocre marketing, seriously. You've been trying to "resolve" my issue for 3 weeks now 3 different cases and i just kept being told "72 hours sir". Get your priorities straight i should have stayed at BlueHost.
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