Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chandigarh, CH 2
Cuauhtémoc, CDMX 2
Limeira, SP 1
Luziânia, GO 1
Cascavel, PR 1
Curitiba, PR 1
Shirley, NY 1
Araras, SP 1
Cochin, KL 1
Arlington Heights, IL 1
Londrina, PR 1
Atlanta, GA 1
Santiago de Querétaro, QUE 1
Chihuahua, CHH 1
Oslo, Oslo County 1
Kingston, Kingston 1
Salt Lake City, UT 1
Embrun, ON 1
Palmas, TO 1
Fortaleza, CE 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • Ajaydeore1 AJ (@Ajaydeore1) reported

    @HGSupport I know the prices - my you promoting SiteLock too much?? Don't you provide services like infinity360 for resellers? Even it can be an add-on you should provide - instead of giving a solution for the third party also, What do you say about Support? No Tickets, No Support Email?

  • Salhants Sal Hants (@Salhants) reported

    So my Hostgator shared server doesn't have php 8 and one of their representatives is asking me to purchase another shared server with php 8 and migrate all my 6 sites. I'm so confused. Why there's old and new shared server with different service???

  • RomeoFiveSix Romeo Five Six (@RomeoFiveSix) reported

    @HostGator hey hostgator. Are you having mail server issues. Do not seem to be able to access emails.

  • Sameeh_Azam A. Sami (@Sameeh_Azam) reported

    @HostGator DNS services down across the globe again. Worst hosting service ever

  • caspianexplorer Fuad Jalilov (@caspianexplorer) reported

    @VeronicaMitch1 @HGSupport They have unofficially discontinued ticket system. Making it hard to get help. And #hostgator chat only helps with basic issues

  • petsimk S. Simkus (@petsimk) reported

    @HostGator 503 Service Unavailable. Can not do anything right now. I wonder how long this will take 🤔.

  • Sanji_vals Sanzhi Kobzhan (@Sanji_vals) reported

    @HGSupport You were not able to solve my issues within the 6 months that I am using your services. Only solved 3 issues. For the rest, I was simply googling and found the answers.

  • RomeoFiveSix Romeo Five Six (@RomeoFiveSix) reported

    @floydbishop @HostGator My issue was fixed about an hour ago after an online chat with hostgator support earlier 👍

  • RoundrockM RoundRock Magazine (@RoundrockM) reported

    @HostGator My customer just contacted me that their website is down. I've checked everything on the billing and they are paid up until 11/2023 so it must be your problem. They are very upset and apparently this has been going on for over a day. When do you estimate this will be fixed

  • VeronicaMitch1 Veronica Mitchell (@VeronicaMitch1) reported

    @HGSupport Now when I call hostgator they give no ticket numbers and never resolve anything. No calls, email, reports, nothing. I am un unpaid family caregiver and freelance writer. I can't waste time. Time is my currency. I am very disappointed. I have been with Hostgator for many years.

  • candjmommy Stacey Blake (@candjmommy) reported

    @HostGator @Sameeh_Azam sounds like there is some sort of outage. Would like ETA on resolution as it is affecting my email as well.

  • candjmommy Stacey Blake (@candjmommy) reported

    @Sameeh_Azam @HostGator same here...can't get to site. Looks like email down as well. Can't get anyone on online chat to assist.

  • VeronicaMitch1 Veronica Mitchell (@VeronicaMitch1) reported

    @skystracloud Thanks for reaching out. I am in the process of getting things fixed/finding new hosting service. I had no problems with Hostgator for many years. Now, lots of issues that I can't waste time trying to fix.

  • SteveCinq Steven Cinquegrana (@SteveCinq) reported

    @HostGator Interesting, They deleted a previous identical post full of screaming (ex?-)customers - including me - last week. They've had us down three times in two weeks. And some imbecile "fixed" our site by deleting our carefully customised htaccess file! Move hosts. It's the only way.

  • jkennedy_author Julian Kennedy-they/them #amediting (@jkennedy_author) reported

    @ViviAnneHunt I feel you. Mines being all weird and i spent 2 hours trying to solve a hostgator issue with my computer working jankily

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