Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:


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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
São Paulo, SP 6
Treviglio, Lombardia 2
Crescent City, CA 2
Puerto Juárez, ROO 1
Pachuca de Soto, HID 1
Hermosillo, SON 1
São José do Rio Preto, SP 1
Muntinlupa, Calabarzon 1
Albuquerque, NM 1
Dallas, TX 1
Lajeado, RS 1
Concepción, VIII Región 1
Bebedouro, SP 1
Magdalena Contreras, CDMX 1
Campinas, SP 1
Guadalajara, JAL 1
London, England 1
Bakersfield, CA 1
Zapopan, JAL 1
Fortaleza, CE 1
Santiago de Querétaro, QUE 1
São Vicente, SP 1
Tbilisi, K'alak'i T'bilisi 1
Buenos Aires, CF 1
Natchez, MS 1
Bergamo, Lombardia 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • AskTechqura (@AskTechqura) reported

    @HostGator Is Hostgator server down now ? hosted websites are not working also unable to access cPanel.

  • TimmyMcdugald timmy mcdugald (@TimmyMcdugald) reported

    @HostGator Hard to say. I suffer memory problems.

  • Antonio__Holman Antonio ♋ (@Antonio__Holman) reported

    @HostGator ur support has been EXTREMELY poor over the last 3 months or so w/ support call non-native English language techs, massive lack of technical knowledge, disconnected support calls, & outright lying to me (user for many yrs) per post support tech. Subpar supervisors too.

  • themarkdrake Mark Drake (@themarkdrake) reported

    I don't know if this is a thing. Is it possible - if a website host (@HostGator) doesn't support #ipv6, that internet users with ipv6 dns can't resolve your domain name and thus cannot access your website?

  • LeelaNivedaM Leela Niveda Mahesh (@LeelaNivedaM) reported

    @HostGator I got a domain name from @HostGator last year. But didn't get a host. Because I don't have a system to launch a hosting. As your support says, it is difficult to do it with mobile. So I postponed buying hosting for that domain. I wasted my money. Still don't know how to host.

  • themarkdrake Mark Drake (@themarkdrake) reported

    @HGSupport Hey Team at HostGator, much appreciated. I learned something else. We transferred a domain name from our previous registrar to you. During that transfer, the DNSSEC keys were left in place. Causing all manner of problems throughout the internet. This was the root cause.

  • ShivaPrasad_J Shiva P (@ShivaPrasad_J) reported

    @hostgatorindia @HGSupport case 32293103 . It’s been 10 days and am only getting replies saying it’s been worked out by back end team .... but no work around nor solution . A very bad experience with poor customer service

  • Nesphalim 🐰 🦄 Kimberly 🦄 🐰 (@Nesphalim) reported

    @DigitalDonz @HostGator They used to be the best but since moving the tech support off shore the level of service has dramatically gone down hill. Avoid them if you can.

  • frankiep Frank Prendergast (@frankiep) reported

    @shaunoconnor1 @HGSupport Honestly, my thoughts are that I've never dealt with a host I was 100% happy with. These days support is pretty terrible no matter who you're with as far as I can tell. It's really frustrating.

  • ThisIs4thiMpact 4th iMpact Media Group (@ThisIs4thiMpact) reported

    @HostGator having trouble building this website... can’t seem to get GlanceGuest to work. Need assistance connecting domain. Help?

  • Nesphalim 🐰 🦄 Kimberly 🦄 🐰 (@Nesphalim) reported

    @mypenplease @HGSupport Agreed, it's terrible. They are mostly all incompetent and ask really weird questions.

  • v_Harmony HuneyVee (@v_Harmony) reported

    @HostGator how can I contact someone? I’ve called all week and I still don’t have an answer to my question. What’s the point of keeping my domain with you guys if your support is terrible?

  • vwmannn Vitor Westman 🇧🇷🇦🇹🇨🇦 (@vwmannn) reported

    @Nichovski Run from #Hostgator. They are beyond awful. I am a user and I regret it every bit (and cent) of it. You can thank me later.

  • labulgariefr Andrian Mihailov (@labulgariefr) reported

    @themarkdrake @HostGator Yes, I had once a customer who had only a IPV6 connection through its Internet service provider and I have configured the website whitout IPV6 support - the client was unable to see anything. Dead end.

  • hostgatorindia HostGator India (@hostgatorindia) reported

    @ShivaPrasad_J @HGSupport Hi Shiva, our Support team has sent you an update via Case ID: 32293103. Please do check the email and respond there if you have more queries.

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