Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Caraguatatuba, SP | 1 |
| Deltona, FL | 1 |
| Greater Noida, UP | 1 |
| Solidaridad, ROO | 1 |
| Lima, Provincia de Lima | 1 |
| San José, Provincia de San José | 1 |
| Votorantim, SP | 1 |
| Sydney, NSW | 1 |
| Salto, SP | 1 |
| Chía, Departamento de Cundinamarca | 1 |
| Salvador, BA | 1 |
| Recife, PE | 1 |
| Ashburn, VA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Zennie Abraham CEO ZENNIE62MEDIA INC
(@Zen62com) reported
@petsimk @HostGator Same problem here.
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Sandry
(@ScottSandry) reported
@HGSupport So what scam are you running as none of your excuses fit. Sent multiple emails from same ip (ccd myself on most) 1 still gets rejected (1 I didn't cc) so it can't be my ip as the rest went fine. Also no cloud hosted email has issues. Are you trying to force ppl to cloud hosting?
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Think Utility Services
(@ThinkUtilitySer) reported
@HostGator @YouTube Hostgator I need your escalated support team to assist me. It's been over a week and a half since I've tried to prevent my SSL from going down. Goes down despite your feedback. Now my FTP is down from it. That's been down for a week and no feedback. Please help!
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S. Simkus
(@petsimk) reported
@HostGator Is Hostgator down? Unable to open anything there - Dashboard, cPanel leads to “this site cannot be reached “
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Lori Matthews
(@Runt4Ever) reported
@HGSupport So why are you billing me a week early..customer service rep is not helping
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Anura Guruge
(@RealAnuraGuruge) reported
@HGSupport Yes. It was SCARY. I am HAPPY to login. Never got my Call Back!
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Mobile Comparison
(@networkcompare) reported
@skystracloud I can access cpanel but think all DNS settings are lost because hostgator have had DNS down for 2 days now. I am on mobile without reliable internet and need sites and email accounts to be fixed!
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Think Utility Services
(@ThinkUtilitySer) reported
@HGSupport I need your escalated support team to assist me. It's been over a week and a half since I've tried to prevent my SSL from going down. Goes down despite your feedback. Now my FTP is down from it. That's been down for a week and no feedback. Please help! Case 42729777
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Shawn Hennessey ☀️🍷
(@SevillaTapas) reported
So @HostGator @HGSupport... all my sites are down and I can't access my portal. What's going on?
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Mobile Comparison
(@networkcompare) reported
@HGSupport How can I have an ID when you have broken DNS so all my email accounts are not working? This has now been over 48 hours. DNS completely broken. All domains down, websites down, email down. No response whatsoever from Hostgator.
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magdy ragab
(@majdyragab) reported
@SevillaTapas @HostGator @HGSupport hello, Same problem here. no portal, no ftp. ALl my domains offline
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Jay Marroquin
(@JayMarroquin) reported
@HostGator is absolutely the worst hosting service provider I've ever had. Over the last month, multiple websites just randomly go down for over 5 minutes at a time. This happens multiple times a week. If I didn't have downtime notifications I wouldn't know about it.
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ﻣﺤﻤﺪ ﺑﻦ ﺧﺎﻟﺺ
(@IbnKhalis) reported
Who else uses @HostGator? Been having a lot of trouble with them lately. Website has constantly been going down and they’re trying to leverage me to buy into an upgrade 😤 customer support is a nightmare! #incompetence
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GoGoGadgetGuy
(@gogogadgetguy) reported
@EthaanJack Yes @HostGator is losing a customer .
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Debbie Forand 👋🌿💻
(@TheDigitalHippi) reported
@HGSupport Thank you, I have been in contact with them, and issues are resolved. However, the situation should never have happened in the first place.
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