Hostgator Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris McElroy SEO (@seochrismcelroy) reported 4 minutes ago

  @hostgatorserver Nice that you don't provide any phone support at all for domain names. I selected domain name in the menu. The people on the phone said since I don't have hosting with you they can't help me and nobody can help on the phone only in live chat that keeps getting disconnected while I wait on someone. Good job hostgator!

• 
  $ (@0xwagmit) reported 5 minutes ago

  @HGSupport Hello Hostgator support,   My site is currently suspended due to subscription expiration.   I do not wish to renew the plan, but I’d like to request a short grace period to log in and export my site content.   Could you please temporarily unlock my site or downgrade it to the free plan so I can back up my data?   the live chat isnt working anymore Thank you for your assistance.

• 
  coltswalker (@coltswalker) reported 5 minutes ago

  The worst web and email hosting provider is Hostgator. They suspend user accounts without warning. Their censorship policy is arbitrary allowing no clear definition of policy. Your opinion is not allowed on your own web site! #scam #HostGatorSux

• 
  HostGator Support (@HGSupport) reported 9 minutes ago

  @dcodrea We know that popup looks sketchy, but it isn’t from your HostGator site; it’s a browser extension (Coupert) injecting coupon ads over your dashboard. Try incognito or another browser; if it’s gone, remove the extension. If not, support can help!

• 
  Chris McElroy SEO (@seochrismcelroy) reported 13 minutes ago

  I can't believe hostgator support has gotten this bad. I needed help with a domain transfer. Called them. Selected help with domain names in the menu. The people I got said since I don't have a hosting account with them they can't help me. I asked them to connect me with somebody that could. But the only thing you can do is chat when it comes to domain names. Never register your domain name at hostgator.

• 
  Vella Gyaani (@vella_gyaani) reported 20 minutes ago

  Genuine question: how do you guys build waitlist websites for your projects? That includes terms and privacy links as well? I have a traditional setup of HostGator, WordPress and a simple theme and editing it is a pain all the time. Help me with this transformation. Any guides out there to modernize my setup with no code tools?

• 
  INALEGWU (@tchaloyi) reported 25 minutes ago

  Imagine a company the size of @HostGator still uses real humans in their support. I've been using them for years and their customer support is the number one reason I won't be leaving anytime soon. A company's CS is one of the best marketing strategies often ignored. They'd learn

• 
  NobueMiyamatsu (@NobueMiyamatsu) reported 26 minutes ago

  You can get an actionnetwork subdomain from an dogsrule. Cloudflare Amazon Route 53 Go Daddy Hostgator Cheap Name Received from Brain Action Network org

• 
  Cutearundhathi (@cutearundhathi) reported 27 minutes ago

  @HGSupport @adamfarrar I haven't received any confirmation on fixing my issue with Hostgator on DM. Why is it so? I don't understand....Is this the way you give service to your customers?

• 
  Mrchispa (@Mrchispa8) reported 29 minutes ago

  @HostGator almost 10 hours no service!

• 
  Stella DiMarco (@Stelladmarco) reported 31 minutes ago

  @HostGator - their support staff has repeatedly displayed minimal to zero knowledge and are not much more than phone answering clerks. Numerous times we've been given false and varying info. as for the reason for issues #badwebhosting

• 
  Misty Lake | Photographer (@Misty_Lake) reported 35 minutes ago

  @HGSupport I never had a free plan. The email address doesn't say HostGator or Gator in the domain.

• 
  Tommy Flavio (@tommyflavio) reported 35 minutes ago from Town of Hamden, Connecticut

  @ionos_help_US I called support. They needed my ID and something else. Sadly, I ended up just using @HostGator which went right through and I was up with cpanel in less that 20 minutes.

• 
  OkYall (@okyall55) reported 39 minutes ago

  @Hostgator, unbeknownst to me no longer provide, free backup. Had I known this, I certainly would have moved my blog much, much sooner to @BlueHost who provides it for a free with zero charge restore fees. You have lost your customer service score but your bottom line may have increased TEMPORARILY. Now that I've been forced to review my choice of hosting services for all my blogs and websites, I also have learned that they have almost 10 points higher ratings than you and are a fraction of how much you charge.

• 
  Er Rahul Rana (@ErRahulRana2) reported 40 minutes ago

  thirs class service @HostGator dont buy domain and hosting , Request to all , @HostGator server down , fraud sompany dont trust easily #TechnologyNews #Domains