Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chandigarh, CH | 2 |
| Greater Noida, UP | 1 |
| Solidaridad, ROO | 1 |
| Lima, Provincia de Lima | 1 |
| San José, Provincia de San José | 1 |
| Votorantim, SP | 1 |
| Sydney, NSW | 1 |
| Salto, SP | 1 |
| Chía, Departamento de Cundinamarca | 1 |
| Salvador, BA | 1 |
| Recife, PE | 1 |
| Ashburn, VA | 1 |
| Town of Hamden, CT | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Limeira, SP | 1 |
| Luziânia, GO | 1 |
| Cascavel, PR | 1 |
| Curitiba, PR | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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HostGator India
(@hostgatorindia) reported
@amitksi @HostGator @HGSupport Hey Amit, our Support team has updated you via Case ID: 29650582. In case you have any further queries, please respond to the email as our team is best suited to help you out.
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Cammy Austin
(@CammyJupiter) reported
@HostGator our website is down and we need help FAST!
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Susan M. Staupe
(@SusanStaupe) reported
@hostgator - our site has been down for 2+ days - you say give you more time? How bout you get our site back up in a reasonable amount of time! YOU SUCK!
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Sam Rizvi
(@SamooRizvi) reported
@HGSupport You have suspended my account because I had uploaded 137 GB of video files. You didn't give me a chance to download my files before suspending me. Now I don't have access to my cpanel or FTP. I NEED my files back! I have called your support 5 times and emailed 5 times!
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxp://packagessinc[.]com/service[.]zip #phishing #opendir #hostgator
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Amit Singh
(@amitksi) reported
@hostgatorindia @HostGator @HGSupport Neither you people are able to remove from outbound mail IP pool list, which in your control and that way my issue can be sorted out quickly (withing few minutes)
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Ivan Hanák
(@hanakivan) reported
@HostGator buying a domain and never uploading the content
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Rachel Howe
(@rachelmhowe) reported
Anyone here familiar with DNS settings? How can a site just be pointed and then not pointed to a host? I switched my isn't from HostGator to mine (Flywheel) and support said the DNS settings were not pointing to Flywheel.
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Ideas Apátridas
(@IdeasApatridas) reported
@HostGator Since I upgraded from my shared server to a VPS server I have been having issues with it. I receive emails saying I have malwares on one of the sites, still you deactivate all my 34 sites and it is really annoying because my sites need to be working all the time. Need a solution.
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Lee Evans
(@FollowTheLeedr) reported
@HostGator Your .portal is down! Not good for a hosting company to have their own sites down. @HGSupport How can I expect you to fix my issues if you can't fix your own??
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Subraya Mallya 😷💉
(@subrayamallya) reported
.@HGSupport - what is the way for me to check on a particular ticket logged by one of your support analysts on my behalf? I have a dedicated server. 12 hours since the ticket was logged, I have not got any updates.
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://deliverypps[.]com/service[.]zip #phishing #opendir #hostgator
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Amit Singh
(@amitksi) reported
@hostgatorindia @HostGator @HGSupport Issue is still there and you are redirecting me there but I am.not getting solution, so posting here not by choice but no option left
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Mads Brodt
(@madsbrodt) reported
@HostGator Solving a problem for real people. Web development allows me to fulfill my creative drive, help people, and make good money - all at the same time 🔥
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Sam Rizvi
(@SamooRizvi) reported
@HGSupport ...and your support has failed to help me or reply to my 5 emails to give access back to me. All of my websites are suspended just because I used my so-called unlimited web hosting to upload files that I don't have a backup of. I NEED YOUR REPLY ASAP & I need my files!