Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New Delhi, NCT | 3 |
| Palmas, TO | 1 |
| Cuauhtémoc, CDMX | 1 |
| Fortaleza, CE | 1 |
| Miguel Hidalgo, CDMX | 1 |
| Jewar, UP | 1 |
| León de los Aldama, GUA | 1 |
| Aparecida de Goiânia, GO | 1 |
| Noida, UP | 1 |
| Usme, Distrito Capital de Bogotá | 1 |
| Santa Cruz de la Sierra, Departamento de Santa Cruz | 1 |
| Bueno Brandão, MG | 1 |
| Irapuato, GUA | 1 |
| Greater Noida, UP | 1 |
| Bulandshahr, UP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Nasir Khan Saikat
(@nasir8891) reported
@HGSupport My server including the DNS is down for 2 hours. how long will it take to resolve this?
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Unlimited Studios
(@webdesignpr) reported
@HostGator We are loosing face and money. Please solve this issue ASAP! We, your customers, will loose money and clients.
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Ashish
(@Ashishhustle) reported
@HostGator It's been close to an hour and 50 minutes, one of my dedicated server is down. More than an hour I'm still waiting in chat queue.
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David Salgado
(@DavidSa92809358) reported
@HGSupport @IdentiGrafica server down all morning today
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Simon
(@simon_chawla) reported
@skystracloud @ASBTDC Now this is the type of marketing I can get behind. Do you guys offer whmcs for free with your reseller packages? When did you last have a down time like hostgator is having right now?
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John McDougall
(@JC_McDougall) reported
@HostGator wait times for customer service over 99 minutes? Dedicated server with 100 clients - DOWN!!!
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Vicky Mcfarlane
(@VickyMcfarlane) reported
@HGSupport cpanel is not working, emails not working. Trying to get help on chat, said 5 mins (30 mins later no reply). Paying a lot of money for this to happen twice in a month!!! Want a refund for this crap hosting
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Katodica Diseño
(@KatodicaD) reported
@HostGator I haber 15 clients with the websites down, WTF! My phone si exploted. Fix ir quickly. Tks
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Ambar Hamid
(@AmbarHamid) reported
@HostGator All of my sites hosted by you are down. Tried to call but wait times are over 1 hour and still holding on the online chat but no one there!
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montrealspur
(@MontrealSpur) reported
All my clients are down as well. @hostgator - please give us an estimate when this might be resolved. Many of us are having massive problems because of this.
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Dave Cornblum aka David Samuels
(@DaveCornblum) reported
@HostGator This is the worst!
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Julia McPherson
(@innerspacejulia) reported
@HostGator Everything is down. Why do I have to go to Twitter to find out about this? Why aren't you emailing customers. Phone support calling in says the phone system is not available. @HostGator @HGSupport
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Félix Lg Robillard
(@Felixlgr) reported
@HostGator Please fix this asap, clients angry all mails websites and cpanel down.
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S'more Brands
(@smorebrands) reported
@HostGator Everything went down 45 minutes before your tweet and we still have no update. We're coming up on two hours. For those of us who host clients' sites with you, some degree of transparency about the issue is necessary. We need to know what is happening and what the ETA is.
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Salt Solutions INC
(@SaltSolutionINC) reported
@HostGator This is the second time, my websites going down... It is about time to move to another provider. I have been with HG for couple years, unfortunately the service is going down and it is getting worse. All my websites are down right now for 3 hours so far.