Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ixtapaluca, MEX | 1 |
| Niagara Falls, ON | 1 |
| Caraguatatuba, SP | 1 |
| Deltona, FL | 1 |
| Greater Noida, UP | 1 |
| Solidaridad, ROO | 1 |
| Lima, Provincia de Lima | 1 |
| San José, Provincia de San José | 1 |
| Votorantim, SP | 1 |
| Sydney, NSW | 1 |
| Salto, SP | 1 |
| Chía, Departamento de Cundinamarca | 1 |
| Salvador, BA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
-
Debra White Hughes
(@debra_w_hughes) reported
@HGSupport @HGSupport your support really is hopeless. Have been in chat over 30 minutes now and have been given a link to irrelevant info. 30 minutes wasted. What happened to yr previous intelligent & helpful support team?
-
Nosnas Marketing
(@NosnasMarketing) reported
@HostGator @Diloeningles There was one yesterday for us and clients site. What's disturbing is that Hostgator denies it. Not a good thing for us. Just believe us. Support checked site to confirm outage, but site was already back online and working. Like they did not believe what I had encountered.
-
SovrumanoBRAT
(@SovrumanoBrat) reported
My agency is shut down at: Facebook Twitter Hostgator BuyMeACoffee Instagram Google YouTube TeePublic and I suspect Protonmail And My person is being denied services or compensation from: SAG (Screen Actor's Guild) FBI LAPD County Attorney State Attorney ACLU Board of... 👇
-
Julie Kubiak
(@JulieKubiak) reported
@SiteLock Want to amend 4 URL’s I have Sitelock on. @HGSupport said I need to purchase new SiteLock for new domains, cancel previous plans & there will be no refund. I purchased 4 plans for 3 years in January 2022; not quite 3 months ago. This is shocking 😡
-
Odiaka Emmanuel
(@THRIBREED) reported
SOLUTION Wait! I've got a solution to your problem. Changing your hosting company to a reliable one will save you from this mess. I can recommend some fantastic hosting companies for you (Hostgator, Interserver,.e.t.c.)
-
Kiwami Livingston
(@kiwami) reported
Dear @HostGator your customer service rep is playing silent in hopes that I'll hang up lol .. c'mon guys
-
Feroz Khan
(@zoomnclick) reported
@HGSupport it's not and it hasn't been an individual customer issue. If you look at all the previous instances, it's been EXIM server issues on your side
-
Jack Latham
(@JackLatham94) reported
@HGSupport I did talk to someone on livechat though my clients account that said Webp support was for dedicated servers only and since they are on a shared plan, its not available. I wanted to setup the WP Webp Express plugin but none of the image conversation libraries where supported.
-
Dilo en Inglés
(@Diloeningles) reported
@NosnasMarketing Our issue also just magically fix itself. Hostgator said they didn't have any reports either. We're keeping our fingers crossed that it doesn't happen again.
-
Victor
(@blevons) reported
@HostGator Worst customer support. Cannot access email and call your support. Says on windows server and needs to get support via email only. Ask for supervisor and never ending hold. VERY BAD!!!!
-
Ali Afghah
(@SherlockMac) reported
If you’re looking for a hosting service and considering @HostGator save yourself. I just spent an hour asking them to whitelist @klaviyo so we could connect our service. They failed miserably. On top of that our website averages around +4s to respond to the requests!
-
Sonia Hughes
(@soniasez2u) reported
@HostGator @HGSupport I can't believe how TERRIBLE your customer support is! I have been trying for days to get help and spent a long time on the phone only to be "disconnected". How can I get a LIVE PERSON to help with my DOWN WEBSITE!?
-
XYUandBeyond
(@daehder) reported
@HostGator got an email my domain expired 22/3 trying to reach support to pay since early yesterday no response and no chat working. No invoice in my account to pay for domain HELP
-
🇨🇭 Fair Future Foundation NGO
(@fairfuture) reported
from
Grahakerti, Provinsi Bali
@HostGator did you guys are decided to solve this problem on @fairfuture website? Or not? Because let us know if you don't want to find a solution to your problem. Maybe we will post the entire story about this, 40 hours without any news or updates. Unacceptable!
-
Yamaha_FZ09
(@Yamaha_FZ09) reported
@HostGator is absolutely awful. Slowest webpage loading times, completely garbage hosting, their interface is not intuitive, and worst of all they sold my data and now I get 20 some spam calls a day. Eat my ***