Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chandigarh, CH | 2 |
| Greater Noida, UP | 1 |
| Solidaridad, ROO | 1 |
| Lima, Provincia de Lima | 1 |
| San José, Provincia de San José | 1 |
| Votorantim, SP | 1 |
| Sydney, NSW | 1 |
| Salto, SP | 1 |
| Chía, Departamento de Cundinamarca | 1 |
| Salvador, BA | 1 |
| Recife, PE | 1 |
| Ashburn, VA | 1 |
| Town of Hamden, CT | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Limeira, SP | 1 |
| Luziânia, GO | 1 |
| Cascavel, PR | 1 |
| Curitiba, PR | 1 |
| Shirley, NY | 1 |
| Araras, SP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Jazz Singh
(@jazzsvirdi) reported
@HGSupport your site and our servers seem to be down. When will they be back up?
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Matthew Keys
(@MatthewKeysLive) reported
@HGSupport Each time it is "blocked," it is because WordPress or a plugin is doing an automatic update. You mean to tell me HostGator cannot handle WordPress or plugins automatically updating themselves? That seems bad for security.
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Helen Bawden
(@helbeeuk) reported
@HostGator are there problems at host gator currently please? A client’s whole website & email has disappeared?
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David Rodecker
(@drodecker) reported
@HostGator Tech Tier 4 @HGSupport is brining us to tears! One site with malware which was resolved within minutes of notification and you have needlessly shut down an entire cluster of @localsplash customers for several hours.
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HOURLY LIFE of Fred Campos
(@FredsDaily) reported
7p Client282's website is down. They are @Hostgator hosted, and not current on my maintenance plan. Nevertheless, working with Hostgator in getting it reported and restored.
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Matthew Keys
(@MatthewKeysLive) reported
@HGSupport HostGator never sent me a ticket ID. It just took the websites offline due to a "CPU resource" issue. The issue is WordPress was updating itself, which apparently HostGator cannot handle. This is the third time in a month you've done this. That's not acceptable.
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awaisjaved
(@awaisjaved18) reported
@HGSupport @HostGator I need level 2 support for Ngnix configuration but no one have enough knowledge and alway ask to send you email for support
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Michael VanDeMar
(@mvandemar) reported
@carrickdb While it would be much harder to do with today's systems, I personally have brought down an entire shared server on Hostgator with poor coding in the past.
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HostGator Support
(@HGSupport) reported
@awaisjaved18 @HostGator @awaisjaved18 If live support is asking you to send an email that would mean you have an existing ticket number, correct? Otherwise they wouldn't instruct you to do something you cannot do. Send us your ticket number in a DM if you've already replied and we'll take a look.
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Matthew Keys
(@MatthewKeysLive) reported
@HostGator I'm currently a HostGator customer whose websites are offline across the board. This is the third time your company has done this. The last time, the sites were offline for EIGHT HOURS. Your chat support is no help. Your "admins" take hours to respond to e-mails. Unacceptable.
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awaisjaved
(@awaisjaved18) reported
@HostGator don't purchase any VPS from @HostGator they did not have any Ngnix server support they ask you again and again to contact you but no response from their @HGSupport.
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Cameron Kootz
(@producerly) reported
@HGSupport Explain to anyone reading why Hostgator gave our domain to a 3rd party, without our consent - subsequently, explain why we couldn't add our contact details to our acct, and why still, to this day, we cannot move our domain to Google but can to Launchpad (your internal service)
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chris
(@4realchris) reported
@ThinkUtilitySer @HostGator Customers leave a negative review because it’s 2021 and you don’t have an autopay option for online billing, you bill people on inconsistent dates and your customer service is bad. Think utility service website being down is a blessing, you guys are awful
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David B. Goldstein
(@davidbenj) reported
We've been with @HostGator since 2004 (really.) All of a sudden, their emails aren't getting to me and I can't get support before going through a verification process that could take days not hours.
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🇩🇴Jenny 🍍
(@TheCurlyJenny) reported
@LeDawnSD Hostgator. Love the tech support and they run specials if you book them for more than 1yr in a row. I got a 3yr plan gor 65% off ( multi hosting)
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