Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:


HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mexico City, CDMX 7
Delhi, NCT 5
São Paulo, SP 3
Monterrey, NLE 3
Puebla, PUE 3
General Alvear, BA 2
Barranquilla, Departamento del Atlántico 2
Natal, RN 2
Lima, Provincia de Lima 2
Kolkata, WB 2
Santiago de Querétaro, QUE 2
Cuiabá, MT 2
Santiago, Región Metropolitana 2
Handa, Aichi-ken 2
Bogotá, Distrito Capital de Bogotá 2
São José dos Campos, SP 1
Tecomán, COL 1
Cuauhtémoc, CHH 1
Santo André, SP 1
Topsham, ME 1
Montevideo, Departamento de Montevideo 1
Kirkland, WA 1
Auckland, Auckland 1
Tonalá, JAL 1
Shanghai, Shanghai Shi 1
Kuala Lumpur, KUL 1
Caracas, D.F. 1
San Pedro Sula, Departamento de Cortés 1
Neiva, Departamento del Huila 1
Acapulco de Juárez, GRO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • words, etc (@sudo_rmfv) reported

    @HGSupport are there widespread database errors or should I open a support ticket? All sites on my account are reporting intermittent database connection issues.

  • factory400 (@factory_400) reported

    I need to move my website from @HostGator to anyone that is more reliable. Who does well with Wordpress sites? NOT looking for the cheapest, looking for reliability, support, and speed. PS: How hard is it to move a @wordpressdotcom site from one host to another?

  • HostGator Support (@HGSupport) reported

    @jolynn @AskAmex @HostGator We take fraudulent charges very seriously. If you have already contacted live support and was provided with Case ID. Please send us a DM with that information and we would happy to take a look.

  • IBBoard (@IBBoard) reported

    Reading the latest @LinuxFormat and I'm REALLY hoping that they're not turning into one of those "funded by dodgy web hosting money" outfits 😕 Digital Ocean gets a mention? Fair enough. But reviews every other issue? Including the over-sold trash heap of HostGator? 🤨

  • HostGator Support (@HGSupport) reported

    @factory_400 @HostGator @wordpressdotcom Hello sorry to hear you are having issues. We would be happy to take look. Please send your primary domain name and Case ID, we are be happy to help.

  • Gummo (@GummoXXX) reported

    @HGSupport would love to see you guys get my account sorted out :( I've called your support twice, chatted with your support twice, all day mostly. still no resolution ...

  • Phillip Burger (@pbinfinity) reported

    Hi @HGSupport - is there an ongoing email issue? All email addresses on a client's domain are broken.

  • Pure Elements Consultancy Ltd (@PureElementsCo1) reported

    @fairfuture @HostGator I’ll be moving soon. Too many issues at this point…I’ve spent 4 days on issues. Fed up at this point…

  • Gummo (@GummoXXX) reported

    @newtonblade1 @HGSupport lol! I know dude, **** it, just hung up the can & spoke with CRash, we gunna start our own hosting company..

  • Virtualcolombia.Net (@virtualcolombia) reported

    @HostGator My website has been down for over an hour now.

  • Abundant HR Training (@AbundantProTRNG) reported

    Poor Customer service is reflected by the way you run your business! You get what you pay for! #Hostgator #Godaddy

  • Bold Brave Media (@boldbravemedia) reported

    @HostGator Are your servers having issues tonight?

  • Reid Walley (@ReidWalley) reported

    Big thanks to Carl Christian with @HostGator for the tech support!

  • Garrett (@ReclaimMirth) reported

    @HGSupport I am glad that you are helping now, but I should not have to make 3 live chats before getting so upset that I take it to Twitter. There was a time when I opened help requests and expected the ppl helping to be more proficient than me. Now I'm surprised when that is the case.

  • Doriano Paisano Carta (@Paisano) reported

    Looking for an alternative to Hostgator web hosting that includes malware scanning which Hostgator doesn't which is so lame. It has to support wordpress sites too.

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