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Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Noida, UP 2
Trowbridge, England 1
Mérida, YUC 1
Centro, TAB 1
Tuxtla, CHP 1
Tepic, NAY 1
Iztapalapa, CDMX 1
Puerto Vallarta, JAL 1
Gustavo Adolfo Madero, CDMX 1
Santiago de Querétaro, QUE 1
Chandigarh, CH 1
Nogales, SON 1
Benito Juarez, CDMX 1
Papudo, V Región 2
Ixtapaluca, MEX 1
Niagara Falls, ON 1
Caraguatatuba, SP 1
Deltona, FL 1
Greater Noida, UP 1
Solidaridad, ROO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • Sameeh_Azam
    A. Sami (@Sameeh_Azam) reported

    @HostGator services are down again

  • franklyankish
    A n k i s h (@franklyankish) reported

    @HGSupport 30 Mins incompetent support could not fix a simple issue

  • elvelian
    A (@elvelian) reported

    @HostGator split my invoices which were all in one last year, took automatic renewal for the $128 host sharing but not for the $18.99 domain (why was the invoice even split this year?), now asking me to pay $75 extra to save my website. Customer sunk cost fallacy manipulation.

  • Michael_AndrewW
    Michael Andrew Weston (@Michael_AndrewW) reported

    @HostGator is the worst. They cancelled my hosting plan for no reason and was told 2 days ago that they’d restore my data and have been given the runaround since!

  • keithlaw
    keithlaw (@keithlaw) reported

    @dr_casey It's an @HGSupport issue ... certain users on cellular data get this, and they've never been able to explain why. Try on wifi if you can?

  • Mandoline_Blue
    Mandoline (@Mandoline_Blue) reported

    Anyone know how to cancel a domain name with Hostgator without being fleeced? @HostGator I cancelled my auto-renew today & they emailed me to say they'll take ANOTHER payment on the 24 Dec before closing my account! 😡 My last payment was 20th November. Doesn't seem right!

  • Mandoline_Blue
    Mandoline (@Mandoline_Blue) reported

    @johnc10uk @HostGator Feels like daylight robbery to me. Means I'm effectively paying for two months when I'm not using the site. I only paid them 9 days ago. And now they want more. Not happy. Do you know a better hosting service John? I'll need one for my new site, going up in spring.

  • Pumpkinz16
    Pumpkin #FBPE #FBPPR 🇬🇧🇪🇺 (@Pumpkinz16) reported

    @Mandoline_Blue @HostGator Cancel the payment with your card provider.

  • girlyswotspider
    Girlyswot Spider 🌻 💙 🌎 🌱🕷🇪🇺 (@girlyswotspider) reported

    @Mandoline_Blue @HostGator Is it on DIrect Debit? If so, cancel that with your bank. Ditto if auto renew on your credit card (tho you’d have to do on their website I’m guessing). Wherever it’s deducted from, go there and cancel. Good luck!

  • johnc10uk
    John Cooper #RejoinEU #GTTO 💙 🌹🇪🇺 (@johnc10uk) reported

    @Mandoline_Blue @HostGator Says 45 days notice but to contact them so they can cancel the invoice.

  • Bluddybrilliant
    Bluddybrilliant (@Bluddybrilliant) reported

    @Mandoline_Blue @HostGator Go to your bank asap, Mando, and cancel your existing SO or DD with them

  • architect58
    J R Hardy 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@architect58) reported

    @Mandoline_Blue @HostGator You could just cancel your Direct Debit at your bank and see what happens.

  • softaculous
    Softaculous Auto Installer (@softaculous) reported

    @mdgrkb @HostGator Sorry for the inconvenience we have resolved the issue

  • AboutBowTies
    About Bow Ties (@AboutBowTies) reported

    Dear @HostGator please fix your servers. My site keeps going down and tech support is not responding.

  • AviralChauhan6
    Aviral Chauhan (@AviralChauhan6) reported

    @hostgatorindia @HostGator I purchase hosting today and after uploading web files I am getting only lodder on my web URL. I tried to contact support via the given numbers but no one is joining the call. Worst experience

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