Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chihuahua, CHH 1
Oslo, Oslo County 1
Kingston, Kingston 1
Salt Lake City, UT 1
Embrun, ON 1
Palmas, TO 1
Cuauhtémoc, CDMX 1
Fortaleza, CE 1
Miguel Hidalgo, CDMX 1
Jewar, UP 1
León de los Aldama, GUA 1
Aparecida de Goiânia, GO 1
Noida, UP 1
Usme, Distrito Capital de Bogotá 1
Santa Cruz de la Sierra, Departamento de Santa Cruz 1
Bueno Brandão, MG 1
Irapuato, GUA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • Zen62com Zennie Abraham CEO ZENNIE62MEDIA INC #CES2023 (@Zen62com) reported

    @HostGator @HGSupport HostGator did not sell me a dedicated server to experiment but for extra space. That was never the sell point.

  • trenavstubbs Trena V. Stubbs (@trenavstubbs) reported

    @HostGator My sites hosted with you have been randomly give error messages for weeks now. Is something going on that you can’t fix?

  • soccerra Robb Alexander (@soccerra) reported

    @HostGator Your idea of prioritized and my idea of prioritized are two different things. Why am I not able to be provided live support with this issue. Your frontline tech support are not able to do anything beyond "restart" and "fill out support ticket" both things that any user is able

  • tcan1337 Mia (@tcan1337) reported

    Dear @HGSupport It's still not true. Stop pushing the same lie to the customer. IF A WORDPRESS CARE OR RESPONSE CUSTOMER IS COMPROMISED THEY DO NOT HAVE TO PAY ANYTHING ADDITIONAL FOR THEIR CLEANING. Feel free to reach out if you need that louder.

  • antmonda Antonio M. (@antmonda) reported

    @HostGator The only big problem with their service is support, the server goes down on a Sunday and there is no one to help you until Monday at 10 am. 😡

  • soccerra Robb Alexander (@soccerra) reported

    @HostGator If any of my contacts are reading this and you have websites. Do not use HostGator. Literally the worst support/hosting company on the market today. #FriendsDontLetFriendsUseHostGator

  • orangecomma Denis Warburton (@orangecomma) reported

    @HGSupport Is anyone there anymore??? FTP is still broken... and it’s not because of any disk space issues on MY end. I need someone who can actually help, and the last support person I waited an hour for wasn’t that. Really wish you all hadn’t gotten rid of tickets....

  • IndraAppala Indra (@IndraAppala) reported

    @HostGator today you lost a long time loyal customer due to lack of words how can I put it hmmmm.. yeah idiots who could not lift restrictions on my blog!! @HGSupport learn how to respect your loyal customers!! And email from escalated support with 20% discount is useless!!

  • HGSupport HostGator Support (@HGSupport) reported

    @autobics @HostGator Hello, we are sorry for the inconvenience caused to you. If you are facing any outstanding issues, send us a DM with the domain name and the ticket number so we can look into it?

  • OnionfarmsMedia Kenneth Erwin Engelhardt (@OnionfarmsMedia) reported

    There have been issues with the website on and off all night. It has been on the server end with HostGator. If it is down again, I will resolve it when I get home from work this afternoon. Thank you.

  • SJezek Sarah Jezek (@SJezek) reported from Montréal, Québec

    @mikevolmar @GoDaddyCanada @HostGator Eek. Well, fingers crossed. Trial and error at this point. I'm just happy to be able to work with a support team to resolve issues.

  • BandBajaateRaho Band Bajaate Raho (BBR) (@BandBajaateRaho) reported

    @BlendinIndore @HostGator Please look into this issue.. #bandBajaateRaho

  • JanMiklaszewicz Jan Miklaszewicz (@JanMiklaszewicz) reported

    @LucyChalice I had a site running Wordpress with HostGator. No problems with it, but the site maintenance (security, updates etc.) can be a pain. Didn't renew after a year, just went free with Google Blogger. Very easy to use. Only downside is it's not much good for e-commerce.

  • t4bacademy Teaching 4 Business (@t4bacademy) reported

    @HGSupport - any idea when our web and mail servers will be back up and running. They have been down for over 9 hours so far, and support chat can't help, saying it needs to be Admin Support who reboot the server. The problem is there is no way to contact Admin Support.

  • soccerra Robb Alexander (@soccerra) reported

    @HostGator Id like to know in what world you feel that a now going on 8 hour outage is not considered "patient" as well.. I would also like to know in what world you consider a 24-48 hour response time to anything beyond the previous statement is considered "support".

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