Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chandigarh, CH 2
Salvador, BA 1
Recife, PE 1
Ashburn, VA 1
Town of Hamden, CT 1
Bogotá, Distrito Capital de Bogotá 1
Limeira, SP 1
Luziânia, GO 1
Cascavel, PR 1
Curitiba, PR 1
Shirley, NY 1
Araras, SP 1
Cochin, KL 1
Arlington Heights, IL 1
Cuauhtémoc, CDMX 1
Londrina, PR 1
Atlanta, GA 1
Santiago de Querétaro, QUE 1
Chihuahua, CHH 1
Oslo, Oslo County 1
Kingston, Kingston 1
Salt Lake City, UT 1
Embrun, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • markjgardner Mark Gardner (@markjgardner) reported

    @i_kolisnyk @HostGator I was looking for a fairly turnkey but sophisticated solution. Didn’t want to spend writing time faffing about with the blogging system. Been down that road before.

  • burningvi0lence Aaron (@burningvi0lence) reported

    @HostGator how about you fix your servers that are down instead of posting garbage to social media. just a thought.

  • redrockrick CEO of Cancun 👊 (@redrockrick) reported

    @RyanNegri I think you would have to work with someone like GoDaddy or Hostgator. I think that they can contact that person and negotiate for you. I pay $4.99 per year for a url auction service from GoDaddy, but I’m not sure what it includes

  • SerAvium_Twitch SerAvium (@SerAvium_Twitch) reported

    @MattRPD @streamlabs @TwitchUKI I went through Namecheap, HostGator, Cloudflare, and Wordpress but you'd have to build it on your own or invest in someone to build it for you. It can be a bit expensive to get started, but the upkeep isn't bad if you go long-term (every 10 years).

  • ThePhilEmery The Phil Emery (@ThePhilEmery) reported

    @HGSupport Hey is your support system down?

  • Kod_ange1 Kod_ange (@Kod_ange1) reported

    @HGSupport @HostGator I signed up for your service and continuously received bad service which made me take up the 45 days cancellation with refund. It has been 5 weeks since I cancelled and the refund has still not been effected. How far can this #HostgatorBadService go?

  • HostGator HostGator (@HostGator) reported

    @FranciscoFlora3 @FranciscoFlora3 OoO No! that's not good at all. Hostgator takes all credit card type; however, we normally see issues with pre-paid cards. Do you have PayPal? Send us a DM and we'll walk you through it. -Chelli

  • istacku Matt Mercurio (@istacku) reported

    @HostGator can someone please help me get a refund. I have contacted through email and have yet to get a response

  • DrCorriel Dana Corriel, MD (@DrCorriel) reported

    Currently on phone w /customer service. It’s a full-on “Who’s on First” skit. @HostGator switched files in my cpanel last night, after a call to customer support. As a result, 2 websites went down. Today: we need to charge you $ for a website restore. Can’t make this up. 2/

  • SardarMandokhel Sardar Hayaat Mandokhel (@SardarMandokhel) reported

    @HGSupport its very annoying that your chat support has never been supportive never provided me any solution, having no choice i always make direct calls to ur contact +1 7135745287 which lasts for almost half an hour to give very basic support while my ph bill is multiplying

  • AdvisorLaborLaw Labour Law Advisor 🇮🇳 (@AdvisorLaborLaw) reported

    Starting a new business? Take my advice never take hosting from @HostGator, even if they give it for free 😠

  • kkirkland1977 Kevin Kirkland #BLM #AlphabetEnforcer (@kkirkland1977) reported

    Does anyone have experience with getting a website taken down for violating the host company's T&C. Specifically HostGator. #LoveIsLove

  • DrCorriel Dana Corriel, MD (@DrCorriel) reported

    The absurdity of the situation is this: I called @Hostgator for a totally DIFFERENT problem w/a website that was at least working - albeit needed some change. They created a totally NEW problem for my two other websites that now needs to be fixed. 3/

  • hollyrlandis Holly Landis (@hollyrlandis) reported

    @CatCrawf Avoid Hostgator at all costs, never had anything but issues with them for myself & clients. Bluebottle were fairly decent when I used them a couple of years ago.

  • JulicePerpetual Julice Perpetual (@JulicePerpetual) reported

    Just to be sure, a member of the HostGator support staff, not our staff!

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