Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chandigarh, CH | 2 |
| San José, Provincia de San José | 1 |
| Votorantim, SP | 1 |
| Sydney, NSW | 1 |
| Salto, SP | 1 |
| Chía, Departamento de Cundinamarca | 1 |
| Salvador, BA | 1 |
| Recife, PE | 1 |
| Ashburn, VA | 1 |
| Town of Hamden, CT | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Limeira, SP | 1 |
| Luziânia, GO | 1 |
| Cascavel, PR | 1 |
| Curitiba, PR | 1 |
| Shirley, NY | 1 |
| Araras, SP | 1 |
| Cochin, KL | 1 |
| Arlington Heights, IL | 1 |
| Cuauhtémoc, CDMX | 1 |
| Londrina, PR | 1 |
| Atlanta, GA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Markey
(@seanmarkey) reported
@HGSupport @HostGator That is not what happened. My buyer has been working with support for several days now. They cannot find the site, it is gone. Don’t worry, I don’t expect you to be able to resolve this, he has been working /w support for several days now. Just wanted to warn everyone else…
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Danielle Slaughter
(@Mamademics) reported
@HGSupport I forgot to ask my live chat person how long it would take but hopefully I'll get an email from the support team soon. *fingers crossed*
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Moiz Travadi
(@Moiztravadi1993) reported
Hostgator Team, I am facing an issue related to the accounts department and I have raised this on 22 Dec 2020 and still it is not resolved. Country: India Case #: 28326724 Kindly reach me. @HostGator @HGSupport @hostgatorindia
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KK
(@KK35359713) reported
@GoDaddyHelp YOU SUCK! @HGSupport please help me switch my account over! All my websites are down because of lazy go daddy!
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KK
(@KK35359713) reported
@SmartCherrysTho @GoDaddyHelp Absolutely the worst service, their managers are not equipped to help resolve issues, my sites been down for days! @HGSupport I pray when I switch to you I’ll be happy with your service!
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Rachel Varga
(@RachelBombX) reported
@HGSupport @HostGator 24 hours to give me HTTP access to get into the site and fix it? I never had an issue with support. I have been patient but after this long, it's time to just get another webhost because this is ******* ridiculous.
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KK
(@KK35359713) reported
I’m frustrated after my conversation with Anj @GoDaddy I’m taking my business to @HostGator my domain forwarding was done incorrectly after making numerous calls to go daddy’s tech support team I’ve come to the realization that they don’t care!
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A n k i s h
(@the_ankish) reported
@HGSupport Getting an error, but your chat support could not resolve. It appears you don't have permission to access this page. 403 Error. Forbidden. Details send in message mode →
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Angela Moseley
(@silver_huskey) reported
And the issue is fixed. Now that's awesome customer service from @HostGator.
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Mixtress Miscellanity
(@miscellanity) reported
The SSL cert for my website has expired and it's doing my head in, trying to figure this ******** out on HostGator - anyone got any experience here? Spent hours now and I'm ....running on patience fumes.
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amie
(@justamie2u) reported
Anyone else having issues with @hostgator's control panel? I keep getting time out issues.
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Jenna B
(@jenna_britton) reported
@HGSupport Is your chat support down? It just keeps spinning. One of my sites is down and trying to figure out how to get it back up and running.
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Breaking Manchester
(@BreakingManc) reported
@HostGator Why is your support so poor? I have spoken to 3 members of your so called technical support team and no-one has resolved an issue. Very, very poor!
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Sean Markey
(@seanmarkey) reported
A word of warning: I sold someone an old site I no longer had use for. I pushed the domain, easy. I gave access to my @HostGator account to take over. HostGator ****** UP SO BAD AND DELETED THE SITE, and can’t figure out what happened or how to fix it. The site is GONE.
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amie
(@justamie2u) reported
If anyone is wondering, #Hostgator SUCKS. My emails on all of my hosted accounts stopped syncing last night. They blame "user error" but nothing on my end changed. #pisspoor customer service. Working on moving to new hosting as of today.
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