Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Santiago de Querétaro, QUE 1
Chihuahua, CHH 1
Oslo, Oslo County 1
Kingston, Kingston 1
Salt Lake City, UT 1
Embrun, ON 1
Palmas, TO 1
Cuauhtémoc, CDMX 1
Fortaleza, CE 1
Miguel Hidalgo, CDMX 1
Jewar, UP 1
León de los Aldama, GUA 1
Aparecida de Goiânia, GO 1
Noida, UP 1
Usme, Distrito Capital de Bogotá 1
Santa Cruz de la Sierra, Departamento de Santa Cruz 1
Bueno Brandão, MG 1
Irapuato, GUA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • Kingofcarrental King of Car Rentals (@Kingofcarrental) reported

    @HostGator a week straight of gateway issues delaying my business email, it’s costing me money and you can’t get this fixed. You guys are terrible.

  • randywcgcomics Randy/WCGComics • Inkpot Award 2018 SDCC (@randywcgcomics) reported

    @HGSupport Thanks. But I simply need assistance in migrating a WordPress subdomain into the main account so that it becomes my new default website. I guess I'll try again when things calm down. The phone line mentioned some ongoing systems issue, I have not seen any problems on my end.

  • shoaibhussain Shoaib Hussain (@shoaibhussain) reported

    @profitsinyards @HostGator Same for everyone the past two weeks that’s why changed hosting of few websites out of hostgator. Will move other websites too if not fixed soon! Websites not loading and emails not working!

  • TaylorBryanne18 Taylor Hamilton (@TaylorBryanne18) reported

    @HostGator Any ETA? if not fixed by end of day, we will be changing provider tonight. Useless company didnt even bother to contact people about this issue and left it to me to figure out what was wrong.

  • santiagomc1210 Santiago Meléndez (@santiagomc1210) reported

    @HostGator Still the same problem than last week, emails take a lot to reach its destination and your support team is not responding by chat.

  • hector7131 Héctor Torres (@hector7131) reported

    @HostGator I have problems sending and receiving emails, I've been intermittent for 1 week, the page and the domain are down, support chat does not respond... I need help!!

  • chacaldelasado lagarto (@chacaldelasado) reported

    @HGSupport @KitchenerTesla @tekchic is there any official statement because hostgator is having problems? I've been 3 days with more than 30 domains without mail and nothing has been reported about it

  • bjbialorucki Billie Jo Bialorucki (@bjbialorucki) reported

    @HostGator THIS IS OUT OF HAND. GET IT TOGETHER. ANYONE USING YOUR SERVER IS LOSING MONEY!!!! And we’re all still paying for ****** service.

  • NodeSpace NodeSpace Hosting (@NodeSpace) reported

    @DamonLJacobs @profitsinyards @HostGator There are lots of great hosts out there that are overshadowed by bad providers like this and they give us a bad name. I hope you find a good one! And if you're still looking, feel free to add us to your list!

  • MarketingwTHG David Hammond (@MarketingwTHG) reported

    @HostGator Help. Your outages are really hurting my small business…. 😢

  • robertwmcguire Robert Boosted 2X McGuire (@robertwmcguire) reported

    @HostGator Is anyone aware if this issue is also affecting email forwarding or is it possible I have a separate issue going on?

  • tekchic Shari Morehead (@tekchic) reported

    @robertwmcguire @HostGator It is. I use hostgator to forward my email to gmail and I either get them 7-9 hours later, or not at all. Been having to use the portal on hostgator to check my email w/their awful horde client to see if I'm missing something (and I am - no order confirmations etc)

  • randywcgcomics Randy/WCGComics • Inkpot Award 2018 SDCC (@randywcgcomics) reported

    @HGSupport I’ve twice called your support line (including today and yesterday) and have not received any return call even though the system said it was around a 10 minute turnaround time. I’ve also been on an open hold on your line for past 26 mins that was supposed to be 8 mins

  • luisman75 L.M. (@luisman75) reported

    @mhalavo @HostGator I am already transferring my domain and hosting to another provider. @Hostgator is still not fixing the problems and we can't depend on them to work. Another options: A2Host, Dreamhost...

  • loktar00 Loktar 🇺🇸 (@loktar00) reported

    @HGSupport @HostGator Your account for some reason shows up as additional replies that may be sensitive just fyi, Ill make a ticket in the morning last modified date on the directories is 6/29/22 so thinking permissions were messed up during the migration. I imagine that's why many have down sites

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