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Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Miguel Hidalgo, CDMX 1
Nova Lima, MG 1
Sorocaba, SP 1
Paraguaçu Paulista, SP 1
Mérida, YUC 1
Brasília, DF 1
Gloversville, NY 1
São Paulo, SP 1
Cachoeiro de Itapemirim, ES 1
São João de Meriti, RJ 2
Pelotas, RS 1
São Caetano do Sul, SP 1
Cuautitlán Izcalli, MEX 1
Rio de Janeiro, RJ 1
Benito Juarez, CDMX 1
Santiago de Querétaro, QUE 1
Aguascalientes, AGU 1
Bogotá, Bogota D.C. 1
St. Petersburg, FL 1
San José, San José 1
Panamá, Panamá 2
Peacehaven, England 1
Balneário Piçarras, SC 1
Tlajomulco de Zúñiga, JAL 1
Iztapalapa, CDMX 1
Tepic, NAY 1
Texcoco de Mora, MEX 1
Iquique, I Región 1
Cardiff, Wales 1
Santiago, Santiago Metropolitan 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • gregsaysso
    Greg Saysso 🇨🇦🇺🇦🇵🇸 (@gregsaysso) reported

    @HostGator @juanluis_JLP Yes, you've been experiencing widespread outages for almost two weeks now. Don't lie to this customer.

  • rafaelpolcaro
    Rafael Polcaro (@rafaelpolcaro) reported

    @HostGator for the past 4 months my website was offline for about 7 days, the Brazilian branch of Hostgator sadly it’s terrible, I'm just a few hours from completing 48 hours offline. Seems nobody cares, never had a server provider like this. It takes days to get the website on

  • surfingshreddie
    ✌ Brando™ 🇨🇦 Whistler (@surfingshreddie) reported

    @HGSupport I cannot access any of my websites. Are your servers down?

  • seanrogers8
    I REFUSE (@seanrogers8) reported

    @HostGator @HGSupport When will you fix your email hosting? You provide the worst service ever!

  • tchaloyi
    INALEGWU (@tchaloyi) reported

    Imagine a company the size of @HostGator still uses real humans in their support. I've been using them for years and their customer support is the number one reason I won't be leaving anytime soon. A company's CS is one of the best marketing strategies often ignored. They'd learn

  • kishorksukumar
    Kishor K Sukumar (@kishorksukumar) reported

    @HGSupport Yesterday your team gave hopeful mail like started transferring data new updated server, now it is back to square one they stopped it with some technical excuse and no estimate time for resolution to fix my issue and Also it is 1 week now since my service stopped

  • kishorksukumar
    Kishor K Sukumar (@kishorksukumar) reported

    @HostGator @HGSupport Then please reply to the DM , My server is still down for 20 days now and no actual progress has been made till now @HGSupport

  • DanMicovic
    Daniel Micovic (@DanMicovic) reported

    @francojosephsd @HGSupport @HostGator Same, and they seem to think that the issue has been fully resolved. No communication to the customers, or among themselves.

  • russellskaye
    Russell Kaye (@russellskaye) reported

    @DanMicovic @HostGator @HGSupport I cannot access the WHM on my two Hostgator hosting products: VPS & Reseller Servers. I'm unable to get chat support either.

  • WendySilvers
    Rev. Wendy Silvers (@WendySilvers) reported

    @HGSupport I've been attempting to resolve an issue that stems from the Hostgator site for days. I've spent hours on the phone with various Hostgator support and no one has resolved the issue. It's unbelievably frustrating.

  • ZennieAbraham62
    Zennie Abraham ZENNIE62 #NFL #NFLDRAFT #SDCC #OAK (@ZennieAbraham62) reported

    @HGSupport Never. Ever. In this life or the next, refuse work. Understand? It’s a bad look.

  • kishorksukumar
    Kishor K Sukumar (@kishorksukumar) reported

    It's been 12 days now since my server gone down @HGSupport @HostGator no reply to the DM nor follow up mail for existing tickets and telling us our case in priority list and wait for infinite time without any estimate time #hostgatordown

  • ZennieAbraham62
    Zennie Abraham ZENNIE62 #SuperBowlLX #NFLDRAFT (@ZennieAbraham62) reported

    Wow. @HostGator has never been closed at this time. Now it says "office closed". @HGSupport

  • RepAmWatch
    Any Dummy (@RepAmWatch) reported

    @HostGator It’s not that one size doesn’t fit all. It’s that live chat was terrible. No reply for 6-8 minutes at a time. I wasn’t asked to stand by while they researched. They repeatedly suggested an illogical solution. And your AI bot is not ready for prime time. Gives bad advice!!!

  • Gabbybooks82
    Hephzibah Magazine TV (@Gabbybooks82) reported

    @HGSupport @HostGator @HGSupport I’m reaching out on behalf of my brother. His educational platform serving over 3000 schools in Nigeria has been down for over 2 weeks under case E-527097. We keep receiving only automated responses. Pls we urgently need escalation to a senior en

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