Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Palmas, TO | 1 |
| Cuauhtémoc, CDMX | 1 |
| Fortaleza, CE | 1 |
| Miguel Hidalgo, CDMX | 1 |
| Jewar, UP | 1 |
| León de los Aldama, GUA | 1 |
| Aparecida de Goiânia, GO | 1 |
| Noida, UP | 1 |
| Usme, Distrito Capital de Bogotá | 1 |
| Santa Cruz de la Sierra, Departamento de Santa Cruz | 1 |
| Bueno Brandão, MG | 1 |
| Irapuato, GUA | 1 |
| Greater Noida, UP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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ChannelForbus
(@channelforbus) reported
@HGSupport Already got it. Nothing to say. If it takes a couple days it takes a couple days. Just purge my name and info from your system and take care of that other crap and we can wipe our hands of each other.
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Julice Perpetual
(@JulicePerpetual) reported
@HGSupport RE: Case ID: 16140265: deny access code placed in htaccess by hostgator admins It's now nearly 30 hours without a fix
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Christian Reed
(@ReedChristian) reported
@HGSupport @ivanJespitia @HostGator Can't get a ticket if we're holding for support
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Danté Diákos Fillyau
(@dantediakos) reported
@HGSupport You’ve had an escalated support tech that seems to not resolve the issue. At this point if it’s not resolved by 8am I’m completely moving the site and try not to lose the client
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Danté Diákos Fillyau
(@dantediakos) reported
@HGSupport it’s been almost 24 hours and my issue is still not resolved. Your service has truely declined and as soon as this event is completed I’m moving my sites.
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Andre Daoust
(@AndreD) reported
@HGSupport Thanks for the information. Please be aware that some WP themes are breaking because version 5.6 is now considered obsolete. Upgardint to VPS hosting is too expensive leaves me with only two unpleasant options. 1) keep sites broken or 2) find new hosting
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Danté Diákos Fillyau
(@dantediakos) reported
@HGSupport still can’t edit my site cause you still haven’t fixed the issue. My counsel will be in contact in the am.
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Danté Diákos Fillyau
(@dantediakos) reported
Been over 24 hours and @HGSupport still hasn’t fixed the server issues. Literally was on the phone with the tech and they see the problems and getting ignored by higher up techs.
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Chris Sutton, RN, OTR/L
(@ChrisOTRN) reported
@HostGator @HGSupport my site has been down since last night due to expired SSL. Called 7 hours ago and checked on status 3 times. Response: “you will be up and running in no time.” No real update or estimated time. I really expected better.
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MiamiBeachDude
(@EDSAirCond) reported
HostGator India reports server issues. From its blog: "Network Issue is with Multi-domain Linux hosting too, Our Customer ID : 19027575 All our websites get down many times in a day. Kidly look into it at the earliest. Support team is unable to resolve anything."
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Abduljalil AlMudhari عبدالجليل المضري
(@AbduljalilSaleh) reported
@HGSupport I just Want my problem to be sloved!. I have very big pressure from my customers! hope to progress quickly! Otherwise I will lose my business!!.
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Buzzin’ Around the World
(@BuzzTravelBlog) reported
Thanks @HostGator for fixing my server issues and speeding up my website. Your chat agents spent hours helping me. My website went from a GT Metrix F ranking to an A ranking. Glad I use #hostgator. @HGSupport
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Rahul rana
(@Rahul_rana07) reported
@HostGator What sorry your all commitment failed..I lost my 20+ customer jist your third class service and your support
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Danté Diákos Fillyau
(@dantediakos) reported
@HostGator @HGSupport after 15 plus years of being a constant client it’s time for my companies to leave. I’ve had more issues with this vps then law should allow. Aftern Memorial Day you will be refunding all my money.
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Pathway 365
(@365Pathway) reported
@CryptoPech @HostGator We're having the same issue. Have they resolved your problems ?