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Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Noida, UP 2
Trowbridge, England 1
Mérida, YUC 1
Centro, TAB 1
Tuxtla, CHP 1
Tepic, NAY 1
Iztapalapa, CDMX 1
Puerto Vallarta, JAL 1
Gustavo Adolfo Madero, CDMX 1
Santiago de Querétaro, QUE 1
Chandigarh, CH 1
Nogales, SON 1
Benito Juarez, CDMX 1
Papudo, V Región 2
Ixtapaluca, MEX 1
Niagara Falls, ON 1
Caraguatatuba, SP 1
Deltona, FL 1
Greater Noida, UP 1
Solidaridad, ROO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • inmyshoestravel
    inmyshoestravel (@inmyshoestravel) reported from Alcúdia, Balearic Islands

    Fabulous service yet again today from @HostGator - ok so they didn’t resolve my problem yet but nevertheless, customer service was second to none. Thanks Ashwin #hostgator

  • nigelsutherland
    Nigel Sutherland (@nigelsutherland) reported from Rothesay, Scotland

    @suthers @HostGator Didn’t realise you were with SiteGround too. They are brilliant and their customer support almost instant. Very happy with them and would recommend. @SiteGround

  • OnAirMarc
    Marc Matthews (@OnAirMarc) reported from Ballwin, Missouri

    @HGSupport Turns out our Windows Domain Server was having issues resolving HostGators domains. Since everything else was working fine it appeared to be HostGator, we have since located and resolved the issue.

  • BrainzHelping
    Helping Brainz (@BrainzHelping) reported from New Delhi, Delhi

    @HostGator India : Its completely useless to host a website at Hostgator! Neither they are available over the call or over a chat! One shud bear the risk of hosting a site if something goes wrong in an odd hour! Poor and terrible customer service!

  • erincalvobacci
    Erin Calvo-Bacci (@erincalvobacci) reported from Swampscott, Massachusetts

    @HostGator not cool doing an update without notification which took my site down!!!!!!

  • KabukiRune
    Vicky 🌿 Kabuki Rune (@KabukiRune) reported from Borough of Torbay, England

    Anyone else hosted by @HostGator having email and server problems? #hostgator #blog #blogging

  • CaptRajeshwar
    Capt Rajeshwar Singh (@CaptRajeshwar) reported from Arun Arekar -residence, Gujarat

    @hostgatorindia @HGSupport @HostGator Email back up still not given . Trying to revive the hosting let see if hostgator help in this

  • CaptRajeshwar
    Capt Rajeshwar Singh (@CaptRajeshwar) reported from Arun Arekar -residence, Gujarat

    @HGSupport my website hosting plan got deleted while renewing it there is glitch it was muktihosting site pl retire as all my websites email are not working. I am using hostgayor for tennyrs and this is urgent.

  • SouthAfrica101
    Freelance Graphic Designer 🇿🇦 (@SouthAfrica101) reported from Clermont, KwaZulu-Natal

    @HostGator Why you ignore me¿ I have a query to my domain but no one who is willing to help me

  • StuntManBen
    StuntManBen (@StuntManBen) reported from Los Angeles, California

    @HGSupport @HostGator please help

  • streamitsports
    Stream It Sports (@streamitsports) reported from Ken Caryl, Colorado

    @mvandemar @HGSupport The only reason I knew it was a “time out” issue is because I got an error message using a Chrome web browser. Other browsers didn’t show anything other than page failed. Mine still doesn’t work and I’ve been waiting for Hostgator’s Live Chat for 5 hours! I can’t believe it

  • ImranAnwar
    IMRAN™ (@ImranAnwar) reported from Apollo Beach, Florida

    @HostGator This is the latest incident. Happened today. No case #. That’s my concern. Having to open tickets when clearly the problem is about Hoatgator IP. Maybe your people need to give me a dedicated IP instead of this regular nightmare. Thx

  • iamhefna
    carlos (@iamhefna) reported from Ceres, California

    Hostgator is worst 😭😭

  • StuntManBen
    StuntManBen (@StuntManBen) reported from Los Angeles, California

    @HGSupport Can i please have a email or phone number I can get help.

  • jessikaphillips
    Jessika Phillips Speaker #SMMW20 (@jessikaphillips) reported from Fort Shawnee, Ohio

    @HostGator after 10 yrs- I’ve lost all my faith in you. Seriously considering moving my/clients dedicated hosting plans a new company that actually cares. Just sucks I’m dealing with this before leaving to #SMMW20 - makes for a good example tho on customer experience. #Hosting

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