Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chandigarh, CH | 2 |
| Lima, Provincia de Lima | 1 |
| San José, Provincia de San José | 1 |
| Votorantim, SP | 1 |
| Sydney, NSW | 1 |
| Salto, SP | 1 |
| Chía, Departamento de Cundinamarca | 1 |
| Salvador, BA | 1 |
| Recife, PE | 1 |
| Ashburn, VA | 1 |
| Town of Hamden, CT | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Limeira, SP | 1 |
| Luziânia, GO | 1 |
| Cascavel, PR | 1 |
| Curitiba, PR | 1 |
| Shirley, NY | 1 |
| Araras, SP | 1 |
| Cochin, KL | 1 |
| Arlington Heights, IL | 1 |
| Cuauhtémoc, CDMX | 1 |
| Londrina, PR | 1 |
| Atlanta, GA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Weik
(@weikfitness) reported
@DianePatterson @HostGator I’m having the same issue!
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ATV Scoundrel
(@ATVScoundrel) reported
@HostGator The "issue" is that the damn security certificate expired! It's beyond outrageous that #Hostgator would allow this to happen. How many businesses are currently paralyzed because of your gross incompetence?
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Gustavo Correa
(@gustavocorream) reported
@HGSupport hi, is the system down? Emails not working at all !! Any information?
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Ara
(@c_ara_campbell) reported
@DianePatterson @HostGator Same here email server down @HGSupport and the chat support isn’t working? What is going on?
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My On The Road
(@MyOnTheRoadCom) reported
@AndrewLedford @HostGator customer service is terrible. On my 5th call today. so far it is back the bad old days when no one knew what they were talking about.
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Diane Patterson
(@DianePatterson) reported
Seriously, wtf, @HostGator? You forgot to renew your certificates?
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NewsworthyH1234
(@H1234Newsworthy) reported
@HostGator Fix it fast!!!
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M i l y
(@mileika_jurado) reported
@HostGator I Don’t know how to contact you. The live chat doesn’t work, you doesn’t answer my emails. I can’t use my domain and I am worried cause nobody answers me. PLEASE HELP !!!!
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Trista Lauritsen
(@viva_trista) reported
@HGSupport thanks - chat support was able to assist and fix
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Christian Reed
(@ReedChristian) reported
@HGSupport @PictureTheSouth Just fix it! Sites down for 72 hours last time and now it's down again for 24 so far. Message that we may experience 30min to MAX 2 hrs. Worst hosting experience in 20 yrs by far
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ShanethaTechnologies
(@ShanethaTech) reported
@HGSupport Our Site has been down for more than 12 hours. Contacted support 11 times. They told 30 min to 1 hr. Its been 3 hrs, still no solution. It is a creating a critical impact to my business.
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CynderHost
(@CynderHost) reported
@emveedesign @HostGator Sorry to hear Michael! If you’re looking to switch providers we promise you won’t face these issues. Our experts guarantee 99.9% uptime without compromising security or service thanks to 24/7 support. We’re happy to migrate you over for free if you wish, can I DM more info?
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Diego Taube
(@diegotaube) reported
@HGSupport Do I need a miracle so that a human answers the phone? My email is not working for more than 36 hours. My tkt us already with you, and theoretically it was escalated, but nothing happens! There is no support in your company! Tkt No 43258247
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My On The Road
(@MyOnTheRoadCom) reported
@AndrewLedford @HostGator now on call six. This is a really high effort host. how long does it take to install a site on @HostGator one day two, maybe five or never. At least this will make a good blog post.
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Christian Reed
(@ReedChristian) reported
@HGSupport @yay_o1 I'm sure it won't be down for more than a week. Clown show