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Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cianorte, PR 1
Pará de Minas, MG 1
Marabá, PA 1
Pato Branco, PR 1
Tlalnepantla, MEX 1
Chía, Cundinamarca 1
San Salvador, San Salvador 1
Sunshine Coast, QLD 1
Ludhiāna, PB 1
São Paulo, SP 1
Miguel Hidalgo, CDMX 1
Nova Lima, MG 1
Sorocaba, SP 1
Paraguaçu Paulista, SP 1
Mérida, YUC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • DanMicovic
    Daniel Micovic (@DanMicovic) reported

    At this point this is a @Hostgator issue exclusively, all other hosts have resolved their issues. There is a good chance that all of these sites have been wiped from their servers and are looking for an explanation that limits their liability. I have little hope that the sites will be restored. @HGSupport

  • koluwaponle
    Kudehinbu Oluwaponle (@koluwaponle) reported

    @HostGator @HGSupport Your support lied to sell me your Nvme vps, (I have chat evidence) which could not support my legacy apps after I made payments totaling $883. I've been trying to receive refunds since Feb 10 without success. Your support has been horrible and of little use

  • DanMicovic
    Daniel Micovic (@DanMicovic) reported

    @HGSupport @HostGator received an email from "escalated support" that my ticket has been closed, but nothing has been done to bring my server and sites back. Please advise: The case # ACOM-3384 you are responding to has been closed.

  • HostGator
    HostGator (@HostGator) reported

    @generouncambio @HGSupport We work to make sure that requested domains can be registered before charging. Unexpected barriers can arise after the request is made and we have to change course. If you have questions about the registration process, please contact our support team through your account portal.

  • joshhumble
    Josh Humble (@joshhumble) reported

    Looks like @HostGator, @HGSupport's website installer is down (both attempting Wordpress install and blank site)? Freezing up on my account, can't proceed. Browser refreshes and multiple attempts don't work. Ugh - technology.

  • Gabbybooks82
    Hephzibah Magazine TV (@Gabbybooks82) reported

    @HGSupport I am a journalist so many Government systems depend on my brother who depends on your company. For two weeks the server has been down and he has never witnessed this kind of thing before. As a result of this my brother is totally confused, down and hospitalized

  • shaileshbshah99
    Shailesh B Shah Sapan (@shaileshbshah99) reported

    @BigRock @HostGator @hostgatorindia My website is down since last 4-5 days. The business is in trouble. What are you doing? Now please dont ask to DM my details... It is not only my problem... There are serveral other business, too. Answer here only...

  • gregsaysso
    Greg Saysso 🇨🇦🇺🇦🇵🇸 (@gregsaysso) reported

    @HostGator @juanluis_JLP Yes, you've been experiencing widespread outages for almost two weeks now. Don't lie to this customer.

  • Gabbybooks82
    Hephzibah Magazine TV (@Gabbybooks82) reported

    @HGSupport What else do you need.D server has been down for 3 weeks. When it happened we immediately contacted you, and you recommended, we purchase a new dedicated server for migration, which we did but you never could fix the old server to migrate us to D new. *I-25506113 is the ref ID*

  • dadeze
    Daniel De la Cruz (@dadeze) reported

    @HostGator My server has been down for three weeks, and I still haven't received a response. They don't have any backups. I want to know if I should consider the data from my two accounts on the VPS lost.

  • kishorksukumar
    Kishor K Sukumar (@kishorksukumar) reported

    @francojosephsd @HGSupport My server has been down for 8 days now and still no fix yet

  • HGSupport
    HostGator Support (@HGSupport) reported

    @DanMicovic @HostGator Thank you for continuing to stay in touch with us. If you have contacted support about this issue, then we have made sure that our engineers know that your account is affected.

  • tennisballchips
    TBC🏄‍♂️❎ (@tennisballchips) reported

    @HostGator @WordPress Now it's created a whole new set of problems. At first, it kept directing me to some weird temporary domain. Then I logged in and updated the settings and now it's a 403 error page. Hours of my time is going down the drain for no reason.

  • Gabbybooks82
    Hephzibah Magazine TV (@Gabbybooks82) reported

    @HostGator Pls, I can't see you solving this problem, it happened 3weeks ago, and you asked us to pay thousands of dollars and we paid. Now you are engaging us with tete talks that will certainly go no where, delay tactics so the money will expire without serving it's purpose

  • chikipollo08
    Eduardo Morales (@chikipollo08) reported

    @HostGator I submitted a support ticket regarding my hosting; my emails are not reaching their destination. I've had the ticket open for 3 days and no one has followed up on it.

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