Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chandigarh, CH | 2 |
| Lima, Provincia de Lima | 1 |
| San José, Provincia de San José | 1 |
| Votorantim, SP | 1 |
| Sydney, NSW | 1 |
| Salto, SP | 1 |
| Chía, Departamento de Cundinamarca | 1 |
| Salvador, BA | 1 |
| Recife, PE | 1 |
| Ashburn, VA | 1 |
| Town of Hamden, CT | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Limeira, SP | 1 |
| Luziânia, GO | 1 |
| Cascavel, PR | 1 |
| Curitiba, PR | 1 |
| Shirley, NY | 1 |
| Araras, SP | 1 |
| Cochin, KL | 1 |
| Arlington Heights, IL | 1 |
| Cuauhtémoc, CDMX | 1 |
| Londrina, PR | 1 |
| Atlanta, GA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Rye Howard
(@rye_how) reported
hi @HGSupport @HostGator how do I get escalated support? the AI on the chat just recommends webpages and asks me questions I have already answered :-<
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🐰 🦄 Kimberly 🦄 🐰
(@Nesphalim) reported
@DigitalDonz @HostGator They used to be the best but since moving the tech support off shore the level of service has dramatically gone down hill. Avoid them if you can.
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Mark Drake
(@themarkdrake) reported
I don't know if this is a thing. Is it possible - if a website host (@HostGator) doesn't support #ipv6, that internet users with ipv6 dns can't resolve your domain name and thus cannot access your website?
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Adam Matalon
(@AdamMatalon) reported
Wanna waste endless time you'll never get back? Try @hostgator you'll wish you hadn't.
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Shiva P
(@ShivaPrasad_J) reported
@hostgatorindia @HGSupport case 32293103 . It’s been 10 days and am only getting replies saying it’s been worked out by back end team .... but no work around nor solution . A very bad experience with poor customer service
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Anshul Mahajan
(@PopunderTraffic) reported
@DavidVorick I am launching a new ad-server for which currently i use HostGator for serving ads. I want to understand how can i use Skynet for adserving? hosting my stuff over there... Help me please with some demo links.
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Vitor Westman 🇧🇷🇦🇹🇨🇦
(@vwmannn) reported
@Nichovski Run from #Hostgator. They are beyond awful. I am a user and I regret it every bit (and cent) of it. You can thank me later.
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Antonio ♋
(@Antonio__Holman) reported
@HGSupport ur support has been EXTREMELY poor over the last 3 months or so w/ support call non-native English language techs, massive lack of technical knowledge, disconnected support calls, & outright lying to me (user for many yrs) per post support tech. Subpar supervisors too.
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KayHancock
(@kc3kgq) reported
Big shout-out to @HostGator for having by far the worst support staff I have ever spoken to!
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HostGator India
(@hostgatorindia) reported
@ShivaPrasad_J @HGSupport Hi Shiva, our Support team has sent you an update via Case ID: 32293103. Please do check the email and respond there if you have more queries.
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Solve in Time!®
(@solveintime) reported
Website is temporarily down, but @HostGator is on it! Sorry for the inconvenience.
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💥BOOM Bound
(@BOOMBound) reported
Last week, I worked with #firebase authentication to log the WordPress user in when a firebase login occurs. It was working fine on the local machine, but it’s giving a cross-origin access control error while using it on #HostGator 😨. I am trying to figure out the solution.
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Andrian Mihailov
(@labulgariefr) reported
@themarkdrake @HostGator Yes, I had once a customer who had only a IPV6 connection through its Internet service provider and I have configured the website whitout IPV6 support - the client was unable to see anything. Dead end.
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💥BOOM Bound
(@BOOMBound) reported
I'm working with firebase authentication to log the WordPress user in when firebase login occurs, which was working fine on the local machine, but it's giving a cross-origin access control error while using it on HostGator 😔. Trying to figure out the solution.
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Beverly
(@BevRoze) reported
@HostGator Will you ever fix your terrible chat support? (1) No DINGS to let you know an agent replies. You have to stare at the screen & wait for response or get kicked out when the agent responds and you don't know. (2) Frequently get disconnected / agent disappears! Come on!
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