Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chandigarh, CH | 2 |
| Salvador, BA | 1 |
| Recife, PE | 1 |
| Ashburn, VA | 1 |
| Town of Hamden, CT | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Limeira, SP | 1 |
| Luziânia, GO | 1 |
| Cascavel, PR | 1 |
| Curitiba, PR | 1 |
| Shirley, NY | 1 |
| Araras, SP | 1 |
| Cochin, KL | 1 |
| Arlington Heights, IL | 1 |
| Cuauhtémoc, CDMX | 1 |
| Londrina, PR | 1 |
| Atlanta, GA | 1 |
| Santiago de Querétaro, QUE | 1 |
| Chihuahua, CHH | 1 |
| Oslo, Oslo County | 1 |
| Kingston, Kingston | 1 |
| Salt Lake City, UT | 1 |
| Embrun, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Windthin ~ Rebel Scum & Snark Jedi🇵🇷🏳️🌈🌊❄️
(@windthin) reported
I've come to the conclusion that while once a good platform, HostGator has now become intolerable to work with. Not only can they not fix an issue that is on their side of things, they're actively making it worse. I'd be better off trying to install my site into an actual gator.
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LockSafe
(@LockSafe) reported
@HostGator one of the worst companies I have ever dealt with spent 50mins explaining the site of my clients are down and all I get is looking into the problem give me 2-3 mins.
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Serpentinization
(@ImIncoginto) reported
@HostGator Been a customer over ten + years as a reseller and the cost of the package continues to go up up up in price... Consider perhaps loyalty rewards or something to benefit loyal patrons? Something.
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Zennie Abraham CEO Zennie62Media.com / Zennie62
(@ZennieAAbraham) reported
After great support @hgsupport has fallen off the wagon. I have tickets not responded to, call center workers who tell fibs about service, saying "They're working on it now", and one guy who just wanted to argue with me. HostGator does not seem to value me as a customer. .
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Edward Quisenberry
(@Insure_Ed) reported
@HostGator How come I can't get ahold of support? Telephone calls don't go through, and I can't "login" to live chat. Is Host Gator still in business?
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Julie Kubiak
(@JulieKubiak) reported
@HostGator @HGSupport @SiteLock totally let down by you all. Website has been down 7 days and noone has the decency to contact me. Promised a call from SiteLock 13 hours ago, still no call. This needs to be sorted today, no excuses 😡😡😡 #badservice #businessowner #fridaymorning
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LockSafe
(@LockSafe) reported
@HGSupport Over 90 mins later they NIKHIL decided they could not help
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HostGator Support
(@HGSupport) reported
As part of our continued efforts to better serve our customers, our hours of operation have changed for HostGator phone support. Phone support hours will now be 7am-12am ET. Our chat support will still be here for you 24/7.
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laine ➡️ CFE 2022
(@korayik0) reported
today - code - cry - dentist - figure out code - work - parks domain - doesnt know what ******** web hodting is - spends 15 at dreamhost realizes its trash - spends 15 at hostgator; not trash but needs to be migrated - domain can't migrate till march 7th - cry
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Galactic-Despot-Elect Morris
(@UdunMonster) reported
@HGSupport chat support windows don't load and the wait time on hold is >30 min continually. No good, man.
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Cuarto de libra doble con queso
(@SalUlloa) reported
@HGSupport hello, I received an email with my refund confirmation but the money was never transferred to my bank account. This was two months ago, can you help with this situation please? Thank you!
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Serpentinization
(@ImIncoginto) reported
@HGSupport Service is fine. Increasing cost every year, not so cool. In reality, it's not entirely THAT big of a deal but it would be nice to see created incentives to bring customers to HG and offset rising costs. I've never had any service interruptions & CS has always been helpful.
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Rick Gualtieri
(@RickGualtieri) reported
Was just informed by Hostgator that their Wordpress hosting solutions do not support the webp file format, despite Wordpress itself supporting it for a few versions now. Seems a wee bit dumb to me.
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LockSafe
(@LockSafe) reported
@HostGator used to be a great company but the service just gets worse
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Serpentinization
(@ImIncoginto) reported
@HGSupport Service is fine. Increasing cost every year, not so cool. In reality, it's not entirely THAT big of a deal but it would be nice to see created incentives to bring customers to HG as I've never had a service interruption and CS has always been helpful and offset rising costs.
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