Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chandigarh, CH 2
Recife, PE 1
Ashburn, VA 1
Town of Hamden, CT 1
Bogotá, Distrito Capital de Bogotá 1
Limeira, SP 1
Luziânia, GO 1
Cascavel, PR 1
Curitiba, PR 1
Shirley, NY 1
Araras, SP 1
Cochin, KL 1
Arlington Heights, IL 1
Cuauhtémoc, CDMX 1
Londrina, PR 1
Atlanta, GA 1
Santiago de Querétaro, QUE 1
Chihuahua, CHH 1
Oslo, Oslo County 1
Kingston, Kingston 1
Salt Lake City, UT 1
Embrun, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • becausewecannes Because We Cannes (@becausewecannes) reported

    @HGSupport we have had an ongoing issue for a month now and your support does not seem to be able to solve them. Can someone take responsibility for our support request please.

  • alfredo_tigolo Learn & Be Curious Bias for Action Deliver Results (@alfredo_tigolo) reported

    @HGSupport I've used @firefox @googlechrome and still cannot get to the login portal dashboard. I may resort to calling that 866-964-2867 number

  • christinerimay Christine Rimay (@christinerimay) reported

    @HGSupport Numerous support chats/calls and 3 weeks later no one at Hostgator can fix my domain errors and get me EPP codes? I need this fixed, NOW! #badcustomerservice

  • _illegalaliens THE IAC - Illegal Aliens Club (@_illegalaliens) reported

    @HGSupport Why are you lying? I have this problem since i made an account with you guys. 3 minutes and agent is gone. And then i have to wait for another one and to explain my problem again. FIX THIS!

  • i_adityaagarwal Aditya (@i_adityaagarwal) reported

    Hostgator providing wrong information at the time of renewal services, this company just promised me they will get refund on renewal services in 45days if not satisfied, now not giving money back, their executives are also very rude @HostGator Dont ever take Hostgator services

  • srinikatta Srini Katta (@srinikatta) reported

    to renew the domain for 10 years. It has been 5 hours since I paid the renewal fee. Our domain is still not active. Customer service refuses to transfer me to domain controller/admin. They said it was with Enom. I Called Enom and they told me that Hostgator is their VIP reseller

  • srinikatta Srini Katta (@srinikatta) reported

    and you own the domain. I am with Hostgator for the last 16 years. The customer service is horrible. Don't you send domain expiration emails? Your portal is horrible.

  • RPP_Baseball RPP Baseball (@RPP_Baseball) reported

    Dear @HGSupport, appears that unless we make a public request nothing happens. One of our sub-domains has been down due to an SSL issue on your end for 48+ hours. May not be urgent to U but it is to the customer! Here’s the case# 38367897… THX for your attention to this matter!

  • damiancoar Damián (@damiancoar) reported

    @HGSupport I have two sites down since 48 hours ago. In a shared windows hosting. I have contacted chat support three times. They escalated to admins but solution didn't came. Sites down should be priority for you. I will loose my business because of your laziness.

  • HGSupport HostGator Support (@HGSupport) reported

    @JohnSherry The agent probably meant to say to consider transferring your domain out of Registry Rocket since HostGator hasn't used that as our registrar in many years so the majority of our agents and even some management can't access it anymore. Our admins may be able to help with that!

  • _illegalaliens THE IAC - Illegal Aliens Club (@_illegalaliens) reported

    @HGSupport I don't understand why are you trying to deny that your chat system works like that. Chat gets disconnected after 3 minutes due to inactivity. That's insane. Your own agents sometimes tell me "Please wait 4-5 minutes until I work on this issue". What should I do? Talk to myself?

  • JohnSherry John Sherry (@JohnSherry) reported

    @HGSupport Good news but why did the agent say he couldn't help and even give incorrect information saying to go away elsewhere? It's been beyond stressful and a poor experience.

  • EyesOnNSFW Mr. Not Her Dad (@EyesOnNSFW) reported

    @HGSupport is hostgator not working? I can only log in through my phone and not any bowser on any computer I own. Can't even get to a portal login page

  • _illegalaliens THE IAC - Illegal Aliens Club (@_illegalaliens) reported

    @HGSupport I'm not saying anything about agents, I can always get them and they are great. But your CHAT SYSTEM is a disaster. I am working and i can't always look at the chat and sometimes agents need more than 3 minutes and it gets disconnected! ITS NOT HELPFUL! PLEASE FIX THAT!

  • OchanjiSamuel Samuel Ochanji (@OchanjiSamuel) reported

    @HostGator Your support staff deleted my website files on 19th January 2022 and now I'm being charged $25 for the restoration of files. How????

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