Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bogotá, Distrito Capital de Bogotá 5
Mexico City, CDMX 2
Milan, Lombardia 1
Singapore, Central Singapore Community Development Council 1
San José, Provincia de San José 1
West Palm Beach, FL 1
Occhiobello, Veneto 1
Tracy, CA 1
Medellín, Departamento de Antioquia 1
Cancún, ROO 1
Los Angeles, CA 1
New York City, NY 1
Buenos Aires, CF 1
Santiago, Región Metropolitana 1
Porto Velho, RO 1
Ibagué, Departamento de Tolima 1
Bhopal, MP 1
Durban, Province of KwaZulu-Natal 1
Toronto, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • queendelilahc delilah is disappointed, but not suprised (@queendelilahc) reported

    @gloriousgemma I bought my domain with namecheap and I do my hosting with hostgator. Then I used wordpress website builder, so my website isn't a wordpress website technically, I just use their software. ya dig? I link out to all my adult platforms, so I don't think I'll get shut down!

  • mgcoverz MG Gaskin (@mgcoverz) reported

    @HGSupport Tommy, your company sucks ***! Notice in the above response you never apologized?

  • AccessibleSys Accessible Systems (@AccessibleSys) reported

    @HGSupport I have been a customer for 10 years at HostGator. I need serious help on Ticket #28173709. Our web server was migrated a months and 2 week of data in our php database is lost. Ticket is escalated to Admin group and no answer after 2 weeks. Can you help?

  • TheChloeManson CHLOE MANSON (@TheChloeManson) reported

    @gloriousgemma My website was *constantly* down with HostGator; their shared servers are not reliable. They do offer individual hosting but it'll cost you $120+/mo. That's the only way I'd recommend using them for anything lol

  • KK35359713 KK (@KK35359713) reported

    @GoDaddyHelp My site keeps going down you fix it one day and it’s down again the NEXT DAY what is going on?!!! I’m moving to officially today I cannot TAKE THIS ANYMORE! @HostGator

  • booksoliloquies Lay on semi-hiatus (@booksoliloquies) reported

    @yourwordsmyink via HostGator. I just used a tutorial that sadly didn't help and am now contacting their tech support 🙈

  • KK35359713 KK (@KK35359713) reported

    @GoDaddyHelp please you have been such an inconvenience! You have slowed down my business I’m tired of dealing with your company and the tech support staff who aren’t knowledgeable at all! Please help me @HostGator switch my account over!

  • blenderfiftytwo blenderfiftytwo (@blenderfiftytwo) reported

    I have had the absolute worst experience and service from @HostGator @HGSupport since moving to them. Repeated request for assistance ignored and now today they have managed to roll back my site to the day I moved and want to charge me $25 to fix their mistake

  • gila_be Gila von Meissner (@gila_be) reported

    @linziehunter @squarespace Easier than trying to get HostGator on the line, especially when the problem is basically my fault somehow. :) I am rebuilding site this week, so I am bitching the whole time... still like it better than Square.

  • ziplock581 չเקɭ๏ςк (@ziplock581) reported

    I just spent 4 hours in @hostgator online support chat about an urgent problem before they hung up on me. Take heed people, they're quick to bill but crap support. Had been with them about 15 years and this isn't the first occasional problem but is the first time they hung up

  • MindyJPeltier MindyIsEditingFirstDraft! (@MindyJPeltier) reported

    @HGSupport We have temporarily disabled /home2/mindyj/public_html because it was causing performance issues on the server. Generally, we attempt to resolve these issues without disabling sites; however, this site began to affect the performance for all users on the system.

  • krishna_7_7 Krishna Chandran (@krishna_7_7) reported

    @HostGator @hostgatorindia @HGSupport What sort of support is this? Been trying to connect via chat for the past 1 hr and still its not getting connected. The websites hosted are crawling like a tortoise and not even able to connect to your support.

  • somedocs Doctors On Social Media (@somedocs) reported from Tenafly, New Jersey

    Our website crashed earlier today, after reaching out to @hostgator for a minor change. It is unfortunate to have to report that, 4 hours into being down, we are still on hold and cannot get the website up. Thk u for understanding. We may have to postpone tonight’s live lecture.

  • ChemeyesLtd Chemeyes Pet Health (@ChemeyesLtd) reported

    @HGSupport is there a problem with the online chat function, I've been 'holding' for hours 😒

  • ADanielHill Alberto Daniel Hill feat. ❤️ @darknetdiaries ep25 (@ADanielHill) reported

    @CisoDiagonal now i understand why hostgator doesnt have a sla.... never got an internal server error in 20 years in pair networks unless it was my fault

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