Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
Check Current Status
E-mail
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Caraguatatuba, SP | 1 |
| Deltona, FL | 1 |
| Greater Noida, UP | 1 |
| Solidaridad, ROO | 1 |
| Lima, Provincia de Lima | 1 |
| San José, Provincia de San José | 1 |
| Votorantim, SP | 1 |
| Sydney, NSW | 1 |
| Salto, SP | 1 |
| Chía, Departamento de Cundinamarca | 1 |
| Salvador, BA | 1 |
| Recife, PE | 1 |
| Ashburn, VA | 1 |
| Town of Hamden, CT | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
-
Cameron Tarbell
(@TarbellCameron) reported
Time is money. Which is exactly why I don't do hosting business with GoDaddy. HostGator support wait time: <1 minute GoDaddy: Sometimes 5 minutes. Sometimes >8 hours. I need support now. not tomorrow. If you're thinking of hosting a site with GoDaddy, don't.
-
Stacey Blake
(@candjmommy) reported
@Sameeh_Azam @HostGator same here...can't get to site. Looks like email down as well. Can't get anyone on online chat to assist.
-
Monroe&Co.
(@monroeandco) reported
When you migrate a site with .@HostGator to an upgraded server, they leave both accounts open and don't migrate all your services automatically... and then your site breaks. LIKE WTF
-
RoundRock Magazine
(@RoundrockM) reported
@HostGator My customer just contacted me that their website is down. I've checked everything on the billing and they are paid up until 11/2023 so it must be your problem. They are very upset and apparently this has been going on for over a day. When do you estimate this will be fixed
-
Stacey Blake
(@candjmommy) reported
@HostGator @Sameeh_Azam it opened...said someone would join in 5 minutes...no one ever did. Tried twice. Maybe the outage is causing too many people trying to get help?
-
AJ
(@Ajaydeore1) reported
@HGSupport I know the prices - my you promoting SiteLock too much?? Don't you provide services like infinity360 for resellers? Even it can be an add-on you should provide - instead of giving a solution for the third party also, What do you say about Support? No Tickets, No Support Email?
-
Fuad Jalilov
(@caspianexplorer) reported
@VeronicaMitch1 @HGSupport They have unofficially discontinued ticket system. Making it hard to get help. And #hostgator chat only helps with basic issues
-
Ian Campbell
(@neurovagrant) reported
@HGSupport It's the same obviously suspicious domains with phishing ties day after day. You should be pre-screening them out rather than taking money for them. Have never received a response from you by email.
-
A. Sami
(@Sameeh_Azam) reported
@HostGator DNS services down across the globe again. Worst hosting service ever
-
Veronica Mitchell
(@VeronicaMitch1) reported
@HGSupport Now when I call hostgator they give no ticket numbers and never resolve anything. No calls, email, reports, nothing. I am un unpaid family caregiver and freelance writer. I can't waste time. Time is my currency. I am very disappointed. I have been with Hostgator for many years.
-
Sanzhi Kobzhan
(@Sanji_vals) reported
@HGSupport You were not able to solve my issues within the 6 months that I am using your services. Only solved 3 issues. For the rest, I was simply googling and found the answers.
-
AJ
(@Ajaydeore1) reported
1) Support - The slowest support in work, it take 10-15 minute to connect, and 90% of the time does not resolve the problem 2) For example my reseller server got attacked with Malware - HostGator support chat suggesting me to try a third-party malware cleaner...
-
AJ
(@Ajaydeore1) reported
@HGSupport we just clean site with infinity360 from other service provider - they included that in cpanel #HostGator not giving this simple thing if Hostgator reseller having 200-300 websites and hit with malware he/she will be dead for sure LoL
-
Karmic Bliss
(@KarmicBliss) reported
@HostGator Day 3 of Down Websites and No Contact from you
-
Veronica Mitchell
(@VeronicaMitch1) reported
@skystracloud Thanks for reaching out. I am in the process of getting things fixed/finding new hosting service. I had no problems with Hostgator for many years. Now, lots of issues that I can't waste time trying to fix.
Check Current Status