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Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Torreón, COA 1
Noida, UP 2
Trowbridge, England 1
Mérida, YUC 1
Centro, TAB 1
Tuxtla, CHP 1
Tepic, NAY 1
Iztapalapa, CDMX 1
Puerto Vallarta, JAL 1
Gustavo Adolfo Madero, CDMX 1
Santiago de Querétaro, QUE 1
Chandigarh, CH 1
Nogales, SON 1
Benito Juarez, CDMX 1
Papudo, V Región 2
Ixtapaluca, MEX 1
Niagara Falls, ON 1
Caraguatatuba, SP 1
Deltona, FL 1
Greater Noida, UP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • HollyRorie
    Holly Rorie (@HollyRorie) reported

    @HostGator been with you many years with no issues. Suddenly all my sites are down. Were you hacked?

  • carloscarmonac
    Carlos Carmona (@carloscarmonac) reported

    @HGSupport I have 2 vps dropped more than 30 minutes ago. I opened a support ticket and no one responds. It is urgent. I have all my clients without service.

  • FengRonnie
    Ronnie Feng (@FengRonnie) reported

    @HostGator hosting is down and my email is toast too

  • realbeneverson
    Ben Everson🎙🎧🎼✒️🏈 (@realbeneverson) reported

    @HGSupport It was down for about 30 minutes but it is back up now. Thanks!

  • PureElementsCo1
    Pure Elements Consultancy Ltd (@PureElementsCo1) reported

    @RedRockWesterly @HGSupport It’s doing the same for me. This is my 3rd time contacting them. I understand an outage but why is the Php warnings showing on the front end. On the backend, it’s saying no database repair and everything is fine when it’s not. They kept telling me that it’s down for maintenance.

  • HollyRorie
    Holly Rorie (@HollyRorie) reported

    @KhloeStone2 @HostGator Not necessary. Hostgator has excellent customer service. Stop trying to scam people, that's predatory behavior! Rethink your life!

  • animationDad
    Banko (@animationDad) reported

    @dannyjeffers @HostGator Same problem with me #hostgator

  • malva618
    Marcelo Alva C. (@malva618) reported

    @HostGator @WooCommerce I have problems with my server since yesterday. Yesterday I contacted you and you told me that it would be solved soon. But more than 10 hours have passed and the problem continues. This is causing me economic problems. Are you going to make a discount on the service?

  • burumanet
    Buruma (@burumanet) reported

    Our sites have been up and down frequently over the past 24+ hours. I got fed up and called @HostGator this morning and they cited multiple servers under virus/hacking attack. Claimed ours would be online again hours ago. Still nothing. Definitely requesting a refund for April.

  • malva618
    Marcelo Alva C. (@malva618) reported

    @diegoaccs @HostGator @WooCommerce I have this problem since yesterday too.

  • mitchellclong
    Moe Long (@mitchellclong) reported

    @smlsunburst @HostGator Same! Or load cPanel. This is a huge issue. Occasional downtime, ok. But not daily downtime

  • PureElementsCo1
    Pure Elements Consultancy Ltd (@PureElementsCo1) reported

    @RedRockWesterly @HGSupport Something is going on because this is day 2 of issues for us. I'm not on a 15 minute wait to chat with someone.

  • LayDownABrick
    Ryan (@LayDownABrick) reported

    Hostgator is the worst company on the face of the Earth. Had a great push day, though. Almost makes up for it.

  • SaltukalpInan
    Saltukalp İNAN (@SaltukalpInan) reported

    Could you please update the Network Status page of Hosgator forums about the outage @HGSupport ?

  • animationDad
    Banko (@animationDad) reported

    @learner_lab @dannyjeffers @HostGator There response Before we proceed, I just want to let you know that our team is already aware of sudden disconnection while our customer is chatting with us. This is already being worked on and resolved by our Admins, in any case we got disconnected,

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