Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Papudo, V Región | 2 |
| Trowbridge, England | 1 |
| Mérida, YUC | 1 |
| Centro, TAB | 1 |
| Tuxtla, CHP | 1 |
| Tepic, NAY | 1 |
| Iztapalapa, CDMX | 1 |
| Puerto Vallarta, JAL | 1 |
| Gustavo Adolfo Madero, CDMX | 1 |
| Santiago de Querétaro, QUE | 1 |
| Chandigarh, CH | 1 |
| Nogales, SON | 1 |
| Benito Juarez, CDMX | 1 |
| Ixtapaluca, MEX | 1 |
| Niagara Falls, ON | 1 |
| Caraguatatuba, SP | 1 |
| Deltona, FL | 1 |
| Greater Noida, UP | 1 |
| Solidaridad, ROO | 1 |
| Lima, Provincia de Lima | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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ᴋᴇɴ ʙᴇᴇʀ
(@kenbeer) reported
@HGSupport case #38325336 has been abandoned with the claim that you cannot reproduce the issue. Can we escalate this?
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Unclemantis.btc
(@unclemantis) reported
@mrjwiley @SyAsteria @jamilbtc Requires a hub and a data storage backend. Okay. So hub is on AWS. And storage in on Hostgator. Is one goes down the whole thing goes down. Right?
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Mr. Not Her Dad
(@EyesOnNSFW) reported
@HGSupport is hostgator not working? I can only log in through my phone and not any bowser on any computer I own. Can't even get to a portal login page
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CryptoShields
(@cryptoShields) reported
@ICANN - Is there a way people can report Fraudulent Websites running NFT Scams and have them Shut Down ASAP? @Namecheap and @HostGator seems to be the 2 Favorite providers the Scammers go to.
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THE IAC - Illegal Aliens Club
(@_illegalaliens) reported
@HGSupport WHEN ARE YOU GOING TO FIX THAT DAMN CHAT DISCONNECTION BECAUSE OF INACTIVITY?!?!??!? IT'S GETTING ON MY NERVES EVERY TIME AND YOU DON'T EVEN HAVE SOUND IN THE STUPID CHAT!!!
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THE IAC - Illegal Aliens Club
(@_illegalaliens) reported
@HGSupport Why are you lying? I have this problem since i made an account with you guys. 3 minutes and agent is gone. And then i have to wait for another one and to explain my problem again. FIX THIS!
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Garrett
(@ReclaimMirth) reported
Use @HostGator if you want your website databases to disappear randomly one day and have support tell you that you are imagining things!!! This is the most outrageous experience I have had in my 13+ years of using you for my business!!!
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screwtape
(@kanjuo) reported
@NewfoldDigital @HostGator I have been a loyal customer of Hostgator for 11 years, but its really been painful to watch the degradation of the levels of customer support over the period. I have been confounded by how your support team refuses to take responsibilty.
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Damián
(@damiancoar) reported
@HGSupport @HGSupport I have two sites down since 48 hours ago. In a shared windows hosting. I have contacted chat support three times. They escalated to admins but solution didn't came. Sites down should be priority for you. I will loose my business because of your laziness.
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Robert Rappaport ST
(@SierraTechLLC) reported
Ever since EIG purchased @HostGator it seems @HGSupport no longer helps resellers. I have been a reseller on Hostgator since 2005, and always been able to call Tech Support, & they would assist me immediately. Now there telling me they can't assist, & need to hire Web Developer?
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Julie Kubiak
(@JulieKubiak) reported
@HGSupport You have totally annoyed me today. Been in front of my laptop since 10am dealing with issues; 1.5 hrs to fix an error, but the website is now down again. 1 site which has never had a problem, now has an error. At what point are you gonna take responsibility 😡 #PHP
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THE IAC - Illegal Aliens Club
(@_illegalaliens) reported
@HGSupport I don't understand why are you trying to deny that your chat system works like that. Chat gets disconnected after 3 minutes due to inactivity. That's insane. Your own agents sometimes tell me "Please wait 4-5 minutes until I work on this issue". What should I do? Talk to myself?
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RPP Baseball
(@RPP_Baseball) reported
Dear @HGSupport, appears that unless we make a public request nothing happens. One of our sub-domains has been down due to an SSL issue on your end for 48+ hours. May not be urgent to U but it is to the customer! Here’s the case# 38367897… THX for your attention to this matter!
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Bluehost
(@bluehost) reported
@mdabukozw @HGSupport @DreamHost Hello! Sinatra should work fine with Ruby, however, we recommend reaching our support team via phone at 888-401-4678 regarding this. Here are a few article that may be helpful to you: How to Set Up Sinatra on Bluehost | SoftArtisans & Ruby on Rails: Setup | Bluehost Support
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CryptoShields
(@cryptoShields) reported
@ICANN @Namecheap @HostGator Great thank you. But in terms of reaction Speed, how can we make sure the Fraudulent Domains are shut down ASAP. Because 1 hr Running is enough to allow them getting away with thousands of dollars.
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