Hostgator Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dustin (@DPRea) reported 4 minutes ago

  At 21 I started a web hosting company for under $500. - rented a server from HostGator - studied their "get your first 1,000 customers" ebook like scripture - pitched people in forums Shocker: nobody wanted web hosting from a college kid. So I changed the offer. I started selling websites instead. New website owners have the problem of "Where do I host this?" I would bundle the hosting as part of the website build in exchange for putting their credit card on file for next year. I didn't realize it at the time, but this is when I learned about the 'Front Doors' and 'Back Doors'. It's easy to fool yourself when researching a business or competitor when all you can see is their 'Front Door'. The offer on your competitor's website may look too good to be true and you may wonder how can they possibly do that? They have a 'Back Door' offer that must offset it and then some. You usually can't see it from the outside.

• 
  reisz (@Reisz_) reported 6 minutes ago

  @omouradobrasil @HostGator o meu chat simplesmente caiu :) 503 Service Unavailable No server is available to handle this request.

• 
  Zennie Abraham ZENNIE62 #SuperBowlLX #NFLDRAFT (@ZennieAbraham62) reported 6 minutes ago

  @HostGator Hi @HostGator and @HGSupport I am still in the chat and now for 29 minutes and not a single admin has come to see about my issue.

• 
  Follow Me On GETTR Instead. I’m @AmericasMansMan (@PeterVadala) reported 7 minutes ago

  And then @hostgator does this thing where they pretend to fix the problem, @newfoldDigital- but they send you to a tech person who can’t fix it I spent hours on the phone — something about optimizing the site. Clearly … not the answer. Let’s not forget when the tech people pick up the phone to clock in and ignore you for an hour… who the heck runs Newfold Digital

• 
  HostGator Support (@HGSupport) reported 8 minutes ago

  @academicoweb @HostGator We hear you that you are having trouble with the auth code and have concerns about the price and specs of your hosting plan. Repeatedly mentioning us in posts and replies keeps us going through notifications instead of being able to help you. Hence, "spam." Our DMs are open.

• 
  Artfool Politics (@artfoolpolitics) reported 9 minutes ago

  @HostGator @Trrance How about stop telling us how frustrating it is and actually do your freaking job and FIX IT????

• 
  Zennie Abraham ZENNIE62 #NFL #NFLDRAFT #SDCC #OAK (@ZennieAbraham62) reported 9 minutes ago

  And on the matter of a “custom config” since HostGator’s responsibility is to the database, you WORK with the maker of the “custom config” because they need the help from what is supposed to be their business partner: HostGator. Don’t know who’s telling you to write what you wrote but it’s a really bad look.

• 
  Ghayas uddin (@ghayasbst) reported 18 minutes ago

  @HGSupport Dear Hostgator, why is there still no solution for cpanel Security issues. Almost 48 hours are gone, our website is OFF. And not giving any ETA on this issue. We are losing our viewers which we built in years.

• 
  Joseph Franco (@francojosephsd) reported 19 minutes ago

  @HGSupport When will you correct the VPS service? 96 hour is way out of good service.

• 
  Vrajesh Parekh (@yourwebcoders) reported 21 minutes ago

  @HGSupport @HostGator We have been using a VPS server and reseller hosting for the past 15 years, and recently one of our clients' domains had malware, but instead of suspending that particular domain, they shut down the whole server, and now more than 50 sites are held hostage,

• 
  Kishor K Sukumar (@kishorksukumar) reported 23 minutes ago

  @francojosephsd @HGSupport My server has been down for 8 days now and still no fix yet

• 
  Rad Web Hosting (@RadWebHosting) reported 24 minutes ago

  @ZennieAbraham62 @HGSupport A better question is why does this process even require support, or for you to request it, then escalate your request? Automated SSL installs, renewals and replacements at $0 for life or ****!!!

• 
  Spank (@mentaldischarge) reported 25 minutes ago

  @DerNord036 I miss HostGator. They were a great, local Texas company with excellent service, then they sold to some conglomerate and now it's trash manned by jeets.

• 
  HostGator (@HostGator) reported 25 minutes ago

  @generouncambio @HGSupport We work to make sure that requested domains can be registered before charging. Unexpected barriers can arise after the request is made and we have to change course. If you have questions about the registration process, please contact our support team through your account portal.

• 
  Daniel Micovic (@DanMicovic) reported 32 minutes ago

  @HostGator @HGSupport entering day 6 without access to 3 revenue producing sites, and no one at HG has any answers, only cut-and-paste replies. Hearing nearly 50k sites still down and HG is recruiting help on Fiverr. Epic fail and clear signal that revenue producing sites cannot trust HG.