Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
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E-mail
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chandigarh, CH | 2 |
| Greater Noida, UP | 1 |
| Solidaridad, ROO | 1 |
| Lima, Provincia de Lima | 1 |
| San José, Provincia de San José | 1 |
| Votorantim, SP | 1 |
| Sydney, NSW | 1 |
| Salto, SP | 1 |
| Chía, Departamento de Cundinamarca | 1 |
| Salvador, BA | 1 |
| Recife, PE | 1 |
| Ashburn, VA | 1 |
| Town of Hamden, CT | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Limeira, SP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Olaf
(@iam_donolaf) reported
@HostGator Having this issue
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Shoaib Hussain
(@shoaibhussain) reported
@HGSupport @HostGator still not resolved. Will it be soon or will it take days like the data center migration which you had last week ? websites were down for most of last week!
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WalTRInho- Libertadores eu sou Tri
(@waltinhobr) reported
@HostGator My clients are complaining since Friday! Fix it!!!! I want to know if there will be any discount on the billing for this reason.
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Roger Morales
(@RogerMorales305) reported
@HostGator worse than our website & emails being down for 3 days is having to talk to ur customer service ppl in another country who can't fix anything & are obviously reading a script down 3 days called again this am to hear a wait time of 99 mins means you're not calling back.
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Shoaib Hussain
(@shoaibhussain) reported
@HGSupport Any way of giving an ETA? Last week websites were down and now emails not getting getting delivered on time since yesterday!
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Tabrisius
(@tabrisius) reported
@HGSupport email issue again!!!
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𝑬𝒅𝒖𝒂𝒓𝒅𝒐 𝑹𝒐𝒎𝒆𝒓𝒐
(@virtualismex) reported
@HostGator Servers with mail problems since yesterday affecting clients (infiniti and grace at least). Emails do not reach recipients 😤 @HGSupport
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🕉SpiritOfTwilight☯️
(@spiritoftwi) reported
Still chatting with @HostGator since 9:00am this morning. It's now 11:08am and they still have yet to resolve my server issue.
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HostGator Support
(@HGSupport) reported
@jamiepogue @HostGator Hello Jamie, We have not been provided with an ETA at this time, but our advanced support team is actively working diligently to get it back up and running as soon as possible, we appreciate your patience!
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Ensley Tech Solutions
(@EnsleyTech) reported
@HostGator Looks like we're down again.
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King of Car Rentals
(@Kingofcarrental) reported
@HostGator I’ve been a customer for over a decade and am ready to pull the plug.This is the second multi day outrage in the last few months and I’m sick and tired of money my business continues to loose because my communication is cut wirh my clients is severed because of your incompetence
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Gemma Louise May
(@gemmalouise_may) reported
@HGSupport is there an email I can use to contact support? Your chat service is terrible.
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Bob
(@hither2forlorn) reported
what is an alternative to @HostGator ? @HGSupport sucks big time now. Been with them for over 10 years, now its time to move on.
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Tom Tolkien
(@tomtolkien) reported
@HostGator We moved all our sites to other hosts after your chat support repeatedly denied there were any problems. I hope your company learns from this.
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Bob
(@hither2forlorn) reported
@twelchsysad @HostGator Worst service, after 12 years with the company now I am ready to move on. My reseller account has about 60% uptime at the best for the past 1 month.
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