Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chandigarh, CH 2
Recife, PE 1
Ashburn, VA 1
Town of Hamden, CT 1
Bogotá, Distrito Capital de Bogotá 1
Limeira, SP 1
Luziânia, GO 1
Cascavel, PR 1
Curitiba, PR 1
Shirley, NY 1
Araras, SP 1
Cochin, KL 1
Arlington Heights, IL 1
Cuauhtémoc, CDMX 1
Londrina, PR 1
Atlanta, GA 1
Santiago de Querétaro, QUE 1
Chihuahua, CHH 1
Oslo, Oslo County 1
Kingston, Kingston 1
Salt Lake City, UT 1
Embrun, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • chakery Malcom 🇺🇸 (@chakery) reported

    I have been a @HostGator customer for 16 years and rarely need customer support. Lately, when I have needed tech support, I have been severely disappointed not only in response times but the level of support. The CSRs appear to lack basic comprehension of how hosting works.

  • E_IR E-International Relations (@E_IR) reported

    @hgsupport our Escalated Case # 44538363 has not been addressed in 52 hours leaving our service/server completely offline /inaccessible. Can you please chase this up - with thanks

  • AffiliatesWatch The Affiliate Watch (@AffiliatesWatch) reported

    @josephmwood Any savvy WordPress guru would definitely tell you to stay far, far away from HostGator. They are horrible. If not long contracts, expect malware, downtime and minimal service. Don't listen to any affiliates or paid marketers. They just want commission. Buyer beware and be smart.

  • lancefinlinson Lance Finlinson (@lancefinlinson) reported

    Been working with @HostGator for days trying to fix a ssl problem. Very frustrating

  • mattrixxg mattrixxg (@mattrixxg) reported

    @HGSupport How many times do we have to call or chat to get an issue resolved? Let’s see if you can help escalating and resolving. Case 44365764 opened 8 days ago. Mind you it was apparently escalated but who knows?

  • E_IR E-International Relations (@E_IR) reported

    @HostGator – our Escalated Case # 44538363 has not been addressed in 52 hours leaving our service/server completely offline /inaccessible. Can you please chase this up as our 5+ million readers would like to access our website! thanks

  • c3names Felipe Castro (@c3names) reported

    @HostGator Server is down, whole service not even CPanel, please help us

  • Annadonald1812 Anna Donald (@Annadonald1812) reported

    @eliffio @HGSupport Sometimes the support team is really frustrating, I had similar issue but it was later rectified by @hephaestuslock, I think you should hit him up on Instagram

  • Ricardo61333043 Ricardo dos Santos (@Ricardo61333043) reported

    @HGSupport I deactivated the coming soon button and my website is only opening on mobile and not on pc and tablet, can anyone help me?

  • chakery Malcom 🇺🇸 (@chakery) reported

    I am beginning to think that hackers are targeting servers at @HostGator it seems like every other day a site is targeted with malware or some type of malicious activity. I can never talk to someone at a higher level to discuss. So what are the better hosting provider options?

  • eliffio Eliffio Rodríguez (@eliffio) reported

    @turqnet @HGSupport Exactly. Really POOR service to clients that trusted their service and PAY for it.

  • mattrixxg mattrixxg (@mattrixxg) reported

    @HGSupport the WORST technical support ever. When you call them they disconnect and when you chat they give you the same run around. They opened a case 8 days ago and still no resolution. Probably contacted them 5 different times. Complete incompetence and aggravation.

  • RealChadSummers Chad (@RealChadSummers) reported

    @HGSupport Good Morning, I’m having issues uploading files through my FTP and was running into issues uploading through the file manager but that seems to be working now. This is something that I run into with your server multiple times per month. It tells me that disk is full

  • BolingWeinbaum Seriously, WTF!? (@BolingWeinbaum) reported

    @yourlocalcinema @HGSupport Was your issue resolved? I'm looking for a new host, but it seems like ALL of them are having issues constantly. Do you recommend this hosting service?

  • turqnet Graham Talbot (@turqnet) reported

    @HGSupport @eliffio I am on the cusp of losing my biggest client because of this issue. Is this escalated up the chain at HG?

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