Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chandigarh, CH | 2 |
| Cuauhtémoc, CDMX | 2 |
| Limeira, SP | 1 |
| Luziânia, GO | 1 |
| Cascavel, PR | 1 |
| Curitiba, PR | 1 |
| Shirley, NY | 1 |
| Araras, SP | 1 |
| Cochin, KL | 1 |
| Arlington Heights, IL | 1 |
| Londrina, PR | 1 |
| Atlanta, GA | 1 |
| Santiago de Querétaro, QUE | 1 |
| Chihuahua, CHH | 1 |
| Oslo, Oslo County | 1 |
| Kingston, Kingston | 1 |
| Salt Lake City, UT | 1 |
| Embrun, ON | 1 |
| Palmas, TO | 1 |
| Fortaleza, CE | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Fantastic Finds
(@FantastcFinds) reported
@HostGator stop sending me invoices for services you are not providing to me... and then blocking my emails to you asking you to stop with these communications. I haven’t been your customer in years. Leave me alone.
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InTakeCreate
(@intake_create) reported
@steffs_journey I would assume most answers you get in here will be affiliate links. Which isn't bad but doesn't give a great representation of top tier web hosts. For absolute safety, I would honestly say the big names like: Namecheap HostGator Or even goDaddy
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Lucien Sabre
(@luciensabre) reported
@blackleg471 @Hostens_hosting One of the WORST you mean. 🤢🤮 Bluehost (and all its fellow EIG brands like HostGator, iPage, JustHost, Host Monster....and several dozens of other brands) are pure hosting garbage. Only their affiliates recommend them.
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Sam Gillespie
(@sgmgillespie) reported
@HGSupport I have tried around 12 times now to get help through your chat but it keeps failing (messages stop sending and chat support stops replying). How can I get support through email?
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Sandry
(@ScottSandry) reported
Hi @Cloudways I am on @HostGator but keep getting "reduce server response time" issues. They cant resolve it (we even disabled every plugin/used default theme) my site is optimized. They just keep suggesting same thing. Can we test the site on your hosting before fully switching?
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G2N HOST
(@G2N_HOST) reported
@HarishKaushik99 @HostGator If you were here you would not be angry, in addition to having support every day by phone and chat.
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Kevin Holloman
(@Kevin_Holloman) reported
@HGSupport It's kinda messed up that literally every other shared hosting will allow me to alter my php to prevent timeouts, but you guys will not. That's a bad look.
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The Affiliate Watch
(@AffiliatesWatch) reported
@selfbankt Yikes, you read a bunch of paid reviews by affiliates. Get a refund and run, HostGator is part of EIG, the worst hosting conglomerate on the face of the planet. Brace for a slow site, non-existent support and malware at some point where they'll charge you an arm and leg to remove
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SmartMediaMarketing
(@SmartMediaM) reported
@HostGator is HOT Garbage - DO NOT EVER USE THEm.. Billing and Security ISSUES- I promise you will regret it
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Chris @ HathwayCreative
(@HathwayCreative) reported
@HGSupport Thank you. Yes, I predate them I think. Support have tried to send me a link to reset it a couple of times but the emails never come. I'll look at the settings when I get a minute. Thanks again for the response.
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TheGrumpyOldGit
(@grumpy_again) reported
@HGSupport hostgator been slow with data for last few day ? not sure re cache plugin? & link u sent only shows half & cant click it
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TheOne
(@onlysubas) reported
@HostGator why it takes days to provide the simple solution, we have been waiting for support since Jan 6, i believe you have higher standard support services. Case id:28636321.
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MLSlavePuppet
(@MlSlave) reported
@carolyna_luna @BrigitWrites I’ve used Hostgator for a vanilla site and I was really dissatisfied because it lags, the help they provide isn’t the best and the site loads slowly
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Name cannot be blank
(@qiaodengf) reported
@HostGator Had such a great experience with this hosting until we needed support. We got our service shut off early, they they promised to fix it and botched that entirely. Still waiting for their help.
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Wes Davenport
(@wesdavenport) reported
@HGSupport hi! I haven’t heard back from support since Jan. 9 after multiple follow ups. My site has been down the entire time.