Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chandigarh, CH 2
San José, Provincia de San José 1
Votorantim, SP 1
Sydney, NSW 1
Salto, SP 1
Chía, Departamento de Cundinamarca 1
Salvador, BA 1
Recife, PE 1
Ashburn, VA 1
Town of Hamden, CT 1
Bogotá, Distrito Capital de Bogotá 1
Limeira, SP 1
Luziânia, GO 1
Cascavel, PR 1
Curitiba, PR 1
Shirley, NY 1
Araras, SP 1
Cochin, KL 1
Arlington Heights, IL 1
Cuauhtémoc, CDMX 1
Londrina, PR 1
Atlanta, GA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • G2N_HOST G2N HOST (@G2N_HOST) reported

    @HarishKaushik99 @HostGator If you were here you would not be angry, in addition to having support every day by phone and chat.

  • Beruud Jay Zippo (@Beruud) reported

    So @HostGator is down. Luckily I saved my content I wrote before it **** the bed. Took CSR 12 minutes to tell me, they are rebooting the server. Since I am in the industry, that should take 2-3 minutes. It's been over an hour. GRRRR. Oh well, guess I can watch #bills play.

  • intake_create InTakeCreate (@intake_create) reported

    @steffs_journey I would assume most answers you get in here will be affiliate links. Which isn't bad but doesn't give a great representation of top tier web hosts. For absolute safety, I would honestly say the big names like: Namecheap HostGator Or even goDaddy

  • FantastcFinds Fantastic Finds (@FantastcFinds) reported

    @HostGator stop sending me invoices for services you are not providing to me... and then blocking my emails to you asking you to stop with these communications. I haven’t been your customer in years. Leave me alone.

  • wesdavenport Wes Davenport (@wesdavenport) reported

    @HGSupport hi! I haven’t heard back from support since Jan. 9 after multiple follow ups. My site has been down the entire time.

  • grumpy_again TheGrumpyOldGit (@grumpy_again) reported

    @HGSupport hostgator been slow with data for last few day ? not sure re cache plugin? & link u sent only shows half & cant click it

  • ScottSandry Sandry (@ScottSandry) reported

    Hi @Cloudways I am on @HostGator but keep getting "reduce server response time" issues. They cant resolve it (we even disabled every plugin/used default theme) my site is optimized. They just keep suggesting same thing. Can we test the site on your hosting before fully switching?

  • OdayneHaughton Odayne Haughton (@OdayneHaughton) reported

    @HostGator hey how do I get in touch with your customer service? I really need assistance with my hosting and website.

  • GorbachevTrev Trev Gorbachev (@GorbachevTrev) reported

    @elemntor 3rd day of using Elementor Pro. Helped me build web pages so quickly. Until today, when multiple pages started giving me a System Error 500. Hostgator ran tests, found no issues at their end. Sad that I couldn't find a 24x7 Elementor help line. Bad delay.

  • onlysubas TheOne (@onlysubas) reported

    @HostGator why it takes days to provide the simple solution, we have been waiting for support since Jan 6, i believe you have higher standard support services. Case id:28636321.

  • sgmgillespie Sam Gillespie (@sgmgillespie) reported

    @HGSupport I have tried around 12 times now to get help through your chat but it keeps failing (messages stop sending and chat support stops replying). How can I get support through email?

  • Kevin_Holloman Kevin Holloman (@Kevin_Holloman) reported

    @HGSupport It's kinda messed up that literally every other shared hosting will allow me to alter my php to prevent timeouts, but you guys will not. That's a bad look.

  • HathwayCreative Chris @ HathwayCreative (@HathwayCreative) reported

    @HGSupport Hi, Everytime I login to Live Chat I am asked for a PIN, I've never had a pin and it takes ages to verify me before we can continue. Just over 10 minutes to acheive verification which is a waste of my and your supports time. Is there a solution to this?

  • NetEntertainer NETSENTERTAINMENT.COM (@NetEntertainer) reported

    @ConstantContact @Endurance_Group Starting a business is good but hosting with @HostGator is very bad for your business

  • qiaodengf Name cannot be blank (@qiaodengf) reported

    @HostGator Had such a great experience with this hosting until we needed support. We got our service shut off early, they they promised to fix it and botched that entirely. Still waiting for their help.

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