Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cuauhtémoc, CDMX | 2 |
| Arlington Heights, IL | 1 |
| Londrina, PR | 1 |
| Atlanta, GA | 1 |
| Santiago de Querétaro, QUE | 1 |
| Chihuahua, CHH | 1 |
| Oslo, Oslo County | 1 |
| Kingston, Kingston | 1 |
| Salt Lake City, UT | 1 |
| Embrun, ON | 1 |
| Palmas, TO | 1 |
| Fortaleza, CE | 1 |
| Miguel Hidalgo, CDMX | 1 |
| Jewar, UP | 1 |
| León de los Aldama, GUA | 1 |
| Aparecida de Goiânia, GO | 1 |
| Noida, UP | 1 |
| Usme, Distrito Capital de Bogotá | 1 |
| Santa Cruz de la Sierra, Departamento de Santa Cruz | 1 |
| Bueno Brandão, MG | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Ashok Lobo
(@AshokLobo1) reported
@HostGator @HGSupport need your support as production sites are down. Even we are ready for dedicated hosting but support is very bad. Ticket 29379034 & 5744
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TwanBeatMaker
(@Twanbeatmaker) reported
@HostGator not sure what’s going on but customer service hasn’t been the best. Talk to 4 different people to finally get a support ticket then rep said support will hit me before 24 hours with a response but I haven’t heard anything... beyond frustrated at this point!
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CriandoCreando®
(@CriandoCreando) reported
@HostGator @soy_mama @HostGatorES Thanks a Lot 🙏 I want to back with You guys!! The service in Mx is the worst!😭
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philinhongkong
(@philinhongkong) reported
@HGSupport As I posted openly I should resolve openly - I got a reply last night and the problem seems to have been identified. Don't know if that was you connecting the dots (if so thank you) but all is good and I think I will live to fight another day.
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HostGator Support
(@HGSupport) reported
@AshokLobo1 @HostGator Hi, we replied to your other message and your ticket is being reviewed. Our Escalated Support will update you once they complete checking things out for you, and update you via email. - Tia
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hitchandhitched
(@hitchandhitched) reported
Is @HostGator having problem? I can't seem to access the hostgator portal login since yesterday.
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Jason Crouch
(@jasoncrouch) reported
Having major issues today with my domain and associated email. Any experts who want to help? Dealing with HostGator and Gmail.
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Medus
(@DEMedus) reported
@nicktherat @GoDaddy I've never had any issues with @HostGator
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Doctors On Social Media
(@somedocs) reported
from
Tenafly, New Jersey
It’s ironic that our focus is on connecting innovators across online channels & that our website is down. We know & are extremely unhappy about this. @HostGator, what will you do to ensure this gets fixed ASAP? And that it doesn’t happen again, or to our clients? #medtwitter
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DO'Neill
(@Donnybillion6) reported
@chick_in_kiev @HostGator @HGSupport If they don’t accept “persons of poor character”, how can they recruit?
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Stallcup Training Institute, LLC
(@stallcupllc) reported
@HostGator doesn’t follow up when there is a problem, their call center and tech support hasn’t been any help, been waiting a week to hear back from someone, and I have talked to their customer service or call center four times. Very disappointed in their support.
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Cenkaetaya
(@Cenkaetaya) reported
@HostGator Hey all, it would be awesome if your chat support had an audible notification sound. Its so easy to get disconnected and miss a reply because there is no popup / sound or anything easily visible. Would make a big difference!
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Tracy Allen🦀
(@9to5Not) reported
@HGSupport and every time that I call you guys I now have to say my email address and then spell it… That is so time consuming and frustrating. My email address is not too long but for folks that have a really long email address, that sucks! I’m really disappointed right now😔
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Rich Meyer
(@richmeyer) reported
@HGSupport it’s taking an awful long time to propagate my site with new servers.
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Release and Let Go 😉
(@VernettaReshell) reported
@gracerodriguez @HostGator I have used @bluehost since 2011 and have been pleased with the service and customer service. I don't get surprise fees. You may want to check them out.