Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Santiago de Querétaro, QUE | 1 |
| Chihuahua, CHH | 1 |
| Oslo, Oslo County | 1 |
| Kingston, Kingston | 1 |
| Salt Lake City, UT | 1 |
| Embrun, ON | 1 |
| Palmas, TO | 1 |
| Cuauhtémoc, CDMX | 1 |
| Fortaleza, CE | 1 |
| Miguel Hidalgo, CDMX | 1 |
| Jewar, UP | 1 |
| León de los Aldama, GUA | 1 |
| Aparecida de Goiânia, GO | 1 |
| Noida, UP | 1 |
| Usme, Distrito Capital de Bogotá | 1 |
| Santa Cruz de la Sierra, Departamento de Santa Cruz | 1 |
| Bueno Brandão, MG | 1 |
| Irapuato, GUA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Gillespie
(@sgmgillespie) reported
@HGSupport I have tried around 12 times now to get help through your chat but it keeps failing (messages stop sending and chat support stops replying). How can I get support through email?
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CHLOE MANSON
(@TheChloeManson) reported
@gloriousgemma My website was *constantly* down with HostGator; their shared servers are not reliable. They do offer individual hosting but it'll cost you $120+/mo. That's the only way I'd recommend using them for anything lol
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Krishna Chandran
(@krishna_7_7) reported
@HostGator @hostgatorindia @HGSupport What sort of support is this? Been trying to connect via chat for the past 1 hr and still its not getting connected. The websites hosted are crawling like a tortoise and not even able to connect to your support.
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The Travel Bunny 🐰 | Mirela Letailleur
(@mirela_iepurela) reported
@HostGator @HostGator does not offer 99.9% uptime and they don't offer speed, as advertised. In addition, the customer service is terrible. Can you prove me wrong?
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Carolyn Hogarth
(@CarolynHogarth) reported
They are saying we have not paid for that site, when in fact we have. We paid for 3 years of service from this site through HostGator, and Word-press. And further someone has been removing my words, and pictures from my site. Why? It is a spam email....
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Anthony Ruttgaizer
(@MyNameIsKingdom) reported
So, @mojomarketplace sold me a website theme that does not work. It took me 3 days and 10 calls to @HostGator tech support to figure out exactly what the problem was. I ended up buying a different theme elsewhere and now Mojo is refusing to refund my money. (1/3)
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delilah is disappointed, but not suprised
(@queendelilahc) reported
@gloriousgemma I bought my domain with namecheap and I do my hosting with hostgator. Then I used wordpress website builder, so my website isn't a wordpress website technically, I just use their software. ya dig? I link out to all my adult platforms, so I don't think I'll get shut down!
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Spider Chris
(@chris5101520) reported
@BrandonStraka Get on hostgator and register your own domain, they provide emails with the service
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Jay Zippo
(@Beruud) reported
So @HostGator is down. Luckily I saved my content I wrote before it **** the bed. Took CSR 12 minutes to tell me, they are rebooting the server. Since I am in the industry, that should take 2-3 minutes. It's been over an hour. GRRRR. Oh well, guess I can watch #bills play.
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Kevin Holloman
(@Kevin_Holloman) reported
@HGSupport It's kinda messed up that literally every other shared hosting will allow me to alter my php to prevent timeouts, but you guys will not. That's a bad look.
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CruelFindomAspen
(@VeryCruelAspen) reported
The site is down temporarily. I'm on the phone with hostgator to get it back up. Today is already kicking my ***.
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Chris @ HathwayCreative
(@HathwayCreative) reported
@HGSupport Thank you. Yes, I predate them I think. Support have tried to send me a link to reset it a couple of times but the emails never come. I'll look at the settings when I get a minute. Thanks again for the response.
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The Travel Bunny 🐰 | Mirela Letailleur
(@mirela_iepurela) reported
I'm so sorry the blog is down! I've been on chat with @HostGator for over an hour and a half. It's not just the blog, but also my email & Cpanel. Now I'm chatting with the 5th person. They either transfer me randomly to other chat agents or I get disconnected😭 #travelbloggerlife
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TheOne
(@onlysubas) reported
@HostGator why it takes days to provide the simple solution, we have been waiting for support since Jan 6, i believe you have higher standard support services. Case id:28636321.
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Amberly Rothfield
(@AmberlyPSO) reported
@MissLollipopMFC @HektekDesires @ManyVids That is the part that has me. Like when Hostgator ups my plan, because they have too, they never say excited. They like beg me not to scream at them