Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Papudo, V Región | 2 |
| Santiago de Querétaro, QUE | 1 |
| Chandigarh, CH | 1 |
| Nogales, SON | 1 |
| Benito Juarez, CDMX | 1 |
| Ixtapaluca, MEX | 1 |
| Niagara Falls, ON | 1 |
| Caraguatatuba, SP | 1 |
| Deltona, FL | 1 |
| Greater Noida, UP | 1 |
| Solidaridad, ROO | 1 |
| Lima, Provincia de Lima | 1 |
| San José, Provincia de San José | 1 |
| Votorantim, SP | 1 |
| Sydney, NSW | 1 |
| Salto, SP | 1 |
| Chía, Departamento de Cundinamarca | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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franklin veaux
(@franklinveaux) reported
Yeesh. I just accidentally stumbled across an enormous network of thousands of hacked Web sites, many of them hosted by @HostGator, that are being used to distribute macos.bundlore Mac malware and various bits of Windows malware. Working on a blog writeup. #infosec #infosecurity
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Nichole Smaglick
(@MsBigFrog) reported
@NewfoldDigital Superb customer service?? Ha! @HGSupport changed my IP with NO permission, bad server settings and my site has been down for 5 days! No help. No accountability. Powerless reps have done nothing to fix what Hostgator has done.
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ᴋᴇɴ ʙᴇᴇʀ
(@kenbeer) reported
@HGSupport case #38325336 has been abandoned with the claim that you cannot reproduce the issue. Can we escalate this?
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Easy Mode Media
(@EasyModeMedia) reported
@HostGator is it just me or is your site down?
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Garrett
(@ReclaimMirth) reported
@HostGator Update: a very helpful high tier support agent named Jed figured out the problem and was able to bring the database back. Thank you Jed I hope they give you a raise because you deserve it!!!
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John Bunchanumbers
(@carmanavenue) reported
Third time in chat with @HostGator trying to get them to redirect my clients' domains. It's impressive how difficult they are, I'd have to try hard to be this bad at my job.
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Learn & Be Curious Bias for Action Deliver Results
(@alfredo_tigolo) reported
@HGSupport I've used @firefox @googlechrome and still cannot get to the login portal dashboard. I may resort to calling that 866-964-2867 number
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THE IAC - Illegal Aliens Club
(@_illegalaliens) reported
@HGSupport I'm not saying anything about agents, I can always get them and they are great. But your CHAT SYSTEM is a disaster. I am working and i can't always look at the chat and sometimes agents need more than 3 minutes and it gets disconnected! ITS NOT HELPFUL! PLEASE FIX THAT!
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Sooraj
(@zipview) reported
@skiy7 Yes, settled for Hostgator (3-year plan) because I wanted C-Panel and phone support. Heard good things about Digital Ocean and CloudWays but was unsure how to set up and manage them.
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Mr. Not Her Dad
(@EyesOnNSFW) reported
@HGSupport is hostgator not working? I can only log in through my phone and not any bowser on any computer I own. Can't even get to a portal login page
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HostGator Support
(@HGSupport) reported
@Youssef__Oukasi @HostGator Hello Joseph, we are sorry to that. Would you mind elaborating the issue via DM; hopefully we can help you if you have an issue pending. With that. please reply with your domain, and case ID if you have opened one.
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Unclemantis.btc
(@unclemantis) reported
@mrjwiley @SyAsteria @jamilbtc Requires a hub and a data storage backend. Okay. So hub is on AWS. And storage in on Hostgator. Is one goes down the whole thing goes down. Right?
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HostGator Support
(@HGSupport) reported
@lokkalyandas @HostGator Hello there sorry to hear about your experience, we do pride our self in greet customer support. If there is a ticket that you could DM us with. We would be happy to help!
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Damián
(@damiancoar) reported
@HGSupport I have two sites down since 48 hours ago. In a shared windows hosting. I have contacted chat support three times. They escalated to admins but solution didn't came. Sites down should be priority for you. I will loose my business because of your laziness.
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Learn & Be Curious Bias for Action Deliver Results
(@alfredo_tigolo) reported
@HGSupport @firefox @googlechrome resetting the router did not help either