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Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Noida, UP 2
Trowbridge, England 1
Mérida, YUC 1
Centro, TAB 1
Tuxtla, CHP 1
Tepic, NAY 1
Iztapalapa, CDMX 1
Puerto Vallarta, JAL 1
Gustavo Adolfo Madero, CDMX 1
Santiago de Querétaro, QUE 1
Chandigarh, CH 1
Nogales, SON 1
Benito Juarez, CDMX 1
Papudo, V Región 2
Ixtapaluca, MEX 1
Niagara Falls, ON 1
Caraguatatuba, SP 1
Deltona, FL 1
Greater Noida, UP 1
Solidaridad, ROO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • EHTestArea
    EHTestAreaey (@EHTestArea) reported

    @HGSupport As of today, all our sites are down for 7 days!! I don't even know how many times I contacted your support. I've been hearing you guys are working on issues for the last 7 days! No new update, no ETA. TERRIBLE! Case# 43885656

  • sherifAlSamman
    Sherif Al-Samman (@sherifAlSamman) reported

    @HostGator @HGSupport yesterday all services down for more than 12 hours!! its working now. Why would the company not update customers about what is going on?

  • HGSupport
    HostGator Support (@HGSupport) reported

    @haiku_shack @HostGator Forgive me. I thought you were stating the conversation didn't lead to a solution. I'm happy to hear its resolved. In regards to transparency, when there is a large migration or serverwide issue, our admins send emails or forum posts like above to those impacted by this.

  • faisal7moud
    Faisal Web developer (@faisal7moud) reported

    @HGSupport my vps down !!! Trying to get support no answer

  • aaronsilverman
    Aaron Silverman (@aaronsilverman) reported

    @HGSupport @HostGator Actually, the problem was on your end. While on the phone with the CSR, everything started working. He said he rebooted the server. Thanks for pointing the finger at me though. Unless, of course, rebooting your server is something I should be doing?

  • MLTTechnologies
    Tom Cuneo (@MLTTechnologies) reported

    Hey @DreamHostCare techs - would you ever do a migration of hundreds of websites during business hours with no warning at all? @HostGator did just that today! @NewfoldDigital just doesn't care about the customer any more. Leave us hanging in the wind

  • haiku_shack
    Cendrine Marrouat (@haiku_shack) reported

    @HGSupport My name is Cendrine (no H). I finally managed to chat with a representative. Why would the company not update customers about what is going on? Since the outage is affecting thousands of people, @HostGator has a responsibility to communicate with us in a transparent way.

  • JohnnyBFine
    Johnny Fine (@JohnnyBFine) reported

    @HGSupport my site has been down for over 24 hours now. Is this due to migrating to a new data center this weekend.

  • MLTTechnologies
    Tom Cuneo (@MLTTechnologies) reported

    @WarpOneTravel @HostGator They have really gone down hill since being conglomerated by big corps. Support sucks now, uptime, no help at all. 132 sites and 10 years and this is what we get.

  • karan_gadhavi
    Karan Gadhavi (@karan_gadhavi) reported

    @HostGator sucks!

  • haiku_shack
    Cendrine Marrouat (@haiku_shack) reported

    @HGSupport @HostGator I have never received an email from HostGator when there were major issues before. So I know your statement to be incorrect

  • EHTestArea
    EHTestAreaey (@EHTestArea) reported

    @HGSupport We are reseller. ALL websites under our account are down for 8 days!! Your support keep telling me they are working on it. What is going on? Case #43885656

  • yatix25
    Yatix (@yatix25) reported

    @HGSupport WHM is down, is there any maintenance going on or is it just me?

  • BlitzK
    BlitzK (@BlitzK) reported

    @HGSupport Why can't you keep the network up??? Why is my domain down as much as it is????? This is getting ridiculous

  • sherifAlSamman
    Sherif Al-Samman (@sherifAlSamman) reported

    Service down for hours. Why would the company not update customers about what is going on? Since the outage is affecting thousands of people, @HostGator @HGSupport Worst company ever

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