Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chandigarh, CH | 2 |
| Lima, Provincia de Lima | 1 |
| San José, Provincia de San José | 1 |
| Votorantim, SP | 1 |
| Sydney, NSW | 1 |
| Salto, SP | 1 |
| Chía, Departamento de Cundinamarca | 1 |
| Salvador, BA | 1 |
| Recife, PE | 1 |
| Ashburn, VA | 1 |
| Town of Hamden, CT | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Limeira, SP | 1 |
| Luziânia, GO | 1 |
| Cascavel, PR | 1 |
| Curitiba, PR | 1 |
| Shirley, NY | 1 |
| Araras, SP | 1 |
| Cochin, KL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Amit Singh
(@amitksi) reported
@hostgatorindia @HostGator @HGSupport Neither you people are able to remove from outbound mail IP pool list, which in your control and that way my issue can be sorted out quickly (withing few minutes)
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Susan Thomas
(@SusanT157) reported
@HGSupport Way to go, HostGator. I've chatted with your tech support twice now tand asked that a simple change be made to my DNS record. I was told twice that it was done, and twice it wasn't. I finally figured out how to do it myself. But why tell me it was done when it wasn't?
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BetterSafeRadio
(@BetterSafeRadio) reported
@FollowTheLeedr @HostGator @HGSupport It's down here also, including all my reseller sites, on March 14th.
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Eusebio
(@El_Tapahocicos) reported
best customer service staff is in @hostgator, period.
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HostGator India
(@hostgatorindia) reported
@amitksi @HostGator @HGSupport Hey Amit, our Support team has sent you an update via Case ID: 29650582. For any further queries regarding this issue kindly reach out to our team via your Case ID as they'll be best placed to help you out with this.
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HostGator India
(@hostgatorindia) reported
@amitksi @HostGator @HGSupport Hey Amit, our Support team has sent you an update via Case ID: 29650582. We request you to check and reply to the same in case you have any other queries on this issue.
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Ideas Apátridas
(@IdeasApatridas) reported
@HostGator Since I upgraded from my shared server to a VPS server I have been having issues with it. I receive emails saying I have malwares on one of the sites, still you deactivate all my 34 sites and it is really annoying because my sites need to be working all the time. Need a solution.
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Susan M. Staupe
(@SusanStaupe) reported
@hostgator - our site has been down for 2+ days - you say give you more time? How bout you get our site back up in a reasonable amount of time! YOU SUCK!
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JJ Rogers
(@CircleBackBtch) reported
@HostGator Seriously, so beyond irritated. I'm told that I can't expect your products to work by your own tech support; that it's my problem to fix coding errors in your templates, give me a break. It must be industry standard to screw your customers.
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Lee Evans
(@FollowTheLeedr) reported
@HostGator Your .portal is down! Not good for a hosting company to have their own sites down. @HGSupport How can I expect you to fix my issues if you can't fix your own??
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DankungShopping
(@DankungSports) reported
@HostGator My website has been down for many days without the restore backup. You know, what does it mean? I lost many customers . I remember you company did the restore in minutes last year, why now the service goes such bad?
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Ideas Apátridas
(@IdeasApatridas) reported
@HostGator Since I upgraded from my shared server to a VPS server I have been having issues with it. I receive emails saying I have malwares on one of the sites, still you deactivate all my 34 sites and it is really annoying because my sites need to be working all the time. Need a solution.
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JJ Rogers
(@CircleBackBtch) reported
@HostGator I'm beyond fed up with your crap products. I have had no luck with your tech support. I wonder how much money I have lost because your products don't function half the time...
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rat festival in hell
(@galactic_rat_) reported
@TobyTheFeer hostgator coming back to haunt me for all those offensive websites i made with their free service when i was 15
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apougher
(@apougher) reported
In 2014 our #HostGator production server was hacked. We lost many clients. Your solution was to offer a VPS. This system failed in December & you now tell us this VPS was never managed. We have a big privacy issue & this has been on your desk since December ‘20. @NewfoldDigital