Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cuauhtémoc, CDMX 2
Luziânia, GO 1
Cascavel, PR 1
Curitiba, PR 1
Shirley, NY 1
Araras, SP 1
Cochin, KL 1
Arlington Heights, IL 1
Londrina, PR 1
Atlanta, GA 1
Santiago de Querétaro, QUE 1
Chihuahua, CHH 1
Oslo, Oslo County 1
Kingston, Kingston 1
Salt Lake City, UT 1
Embrun, ON 1
Palmas, TO 1
Fortaleza, CE 1
Miguel Hidalgo, CDMX 1
Jewar, UP 1
León de los Aldama, GUA 1
Aparecida de Goiânia, GO 1
Noida, UP 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • JulieKubiak Julie Kubiak (@JulieKubiak) reported

    @SiteLock Want to amend 4 URL’s I have Sitelock on. @HGSupport said I need to purchase new SiteLock for new domains, cancel previous plans & there will be no refund. I purchased 4 plans for 3 years in January 2022; not quite 3 months ago. This is shocking 😡

  • ejiroesiri Omo (@ejiroesiri) reported

    @kiwami @HostGator I do agree. N they just leave the support chat mid way through n don't return.

  • blevons Victor (@blevons) reported

    @HostGator So it looks like your server is down and support wants to open another ticket after the two calls yesterday. They want to offer email support when your email server is down. Bright idea!! Get North America support!!

  • daehder XYUandBeyond (@daehder) reported

    @HGSupport I've been trying to reach you since yesterday. I got an email saying my domain expired on the 22/3 but there was no invoice in my account to pay now my site is down HELP

  • daehder XYUandBeyond (@daehder) reported

    @HostGator got an email my domain expired 22/3 trying to reach support to pay since early yesterday no response and no chat working. No invoice in my account to pay for domain HELP

  • NosnasMarketing Nosnas Marketing (@NosnasMarketing) reported

    @HostGator @Diloeningles There was one yesterday for us and clients site. What's disturbing is that Hostgator denies it. Not a good thing for us. Just believe us. Support checked site to confirm outage, but site was already back online and working. Like they did not believe what I had encountered.

  • JackLatham94 Jack Latham (@JackLatham94) reported

    Its a shame how uncooperative @HostGator are at enabling library's like ImageMagick to allow for Webp image conversation to help speed up websites and reduce bandwidth, other hosts I use have these enabled by default!

  • debra_w_hughes Debra White Hughes (@debra_w_hughes) reported

    @HGSupport @HGSupport your support really is hopeless. Have been in chat over 30 minutes now and have been given a link to irrelevant info. 30 minutes wasted. What happened to yr previous intelligent & helpful support team?

  • ImEdward83 Edward Johnson (@ImEdward83) reported

    @HGSupport @HostGator @hostgator your chat is never openeing.. why!! I want to make payment but unable to chat... as always.

  • atsuilio Arturo L (@atsuilio) reported

    @HostGator Despite the fact I cancelled the annual subscription of my website before the deadline I was charged. Awful service!

  • juansansonjr Juan Sanson, Jr. (@juansansonjr) reported

    @HGSupport Wait, aren't you support?

  • SovrumanoBrat SovrumanoBRAT (@SovrumanoBrat) reported

    My agency is shut down at: Facebook Twitter Hostgator BuyMeACoffee Instagram Google YouTube TeePublic and I suspect Protonmail And My person is being denied services or compensation from: SAG (Screen Actor's Guild) FBI LAPD County Attorney State Attorney ACLU Board of... 👇

  • bernieborges bernieborges (@bernieborges) reported

    Hey @HGSupport I've been trying to resolve an issue since last Friday. No response from cases-support email. I've spoken with 4 agents. No resolution yet. What's it gonna take to resolve my issue? #custserv #customerservice #CX

  • Greermose Greer (@Greermose) reported

    @HostGator I have talked to multiple customer support representatives and none of them have resolved the issue. The company has no organization and the worst customer support!

  • Diloeningles Dilo en Inglés (@Diloeningles) reported

    @NosnasMarketing @HostGator @HGSupport We're currently having the same issue. I was signed in and suddenly it gave me a database error!🙈 Having a chat with customer service right now

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