Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chandigarh, CH | 2 |
| San José, Provincia de San José | 1 |
| Votorantim, SP | 1 |
| Sydney, NSW | 1 |
| Salto, SP | 1 |
| Chía, Departamento de Cundinamarca | 1 |
| Salvador, BA | 1 |
| Recife, PE | 1 |
| Ashburn, VA | 1 |
| Town of Hamden, CT | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Limeira, SP | 1 |
| Luziânia, GO | 1 |
| Cascavel, PR | 1 |
| Curitiba, PR | 1 |
| Shirley, NY | 1 |
| Araras, SP | 1 |
| Cochin, KL | 1 |
| Arlington Heights, IL | 1 |
| Cuauhtémoc, CDMX | 1 |
| Londrina, PR | 1 |
| Atlanta, GA | 1 |
| Santiago de Querétaro, QUE | 1 |
| Chihuahua, CHH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Robb Alexander
(@soccerra) reported
@HostGator My Cpanel has been down for going on 7 hours now.. You have escalated the issue but literally everything is down.. When can I expect a resolution, I have dm'd, online chat, phoned.. I need some help here, its on your end we need it fixed
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Zennie Abraham CEO ZENNIE62MEDIA INC #CES2023
(@Zen62com) reported
@HostGator @HGSupport Why not just help me and charge for the service call? HostGator has done that before.
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Zennie Abraham CEO ZENNIE62MEDIA INC #CES2023
(@Zen62com) reported
@HostGator @HGSupport HostGator did not sell me a dedicated server to experiment but for extra space. That was never the sell point.
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Zennie Abraham CEO ZENNIE62MEDIA INC #CES2023
(@Zen62com) reported
Ok @HostGator @HGSupport never had rude responses from anyone before. Drake just sent a real nasty one. Don't know what is going on.
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Indra
(@IndraAppala) reported
@HostGator today you lost a long time loyal customer due to lack of words how can I put it hmmmm.. yeah idiots who could not lift restrictions on my blog!! @HGSupport learn how to respect your loyal customers!! And email from escalated support with 20% discount is useless!!
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Sherif Al-Samman
(@sherifAlSamman) reported
@HGSupport service down again and again
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Sarah Jezek
(@SJezek) reported
from
Montréal, Québec
@mikevolmar @GoDaddyCanada @HostGator Eek. Well, fingers crossed. Trial and error at this point. I'm just happy to be able to work with a support team to resolve issues.
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Teaching 4 Business
(@t4bacademy) reported
@HGSupport Thanks for the direct message. Is there anything you can do to speed up the process, waiting "24-48 hours" for a support person to look at rebooting our servers seems a very long time - especially for critical servers.
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Teaching 4 Business
(@t4bacademy) reported
@HGSupport - any idea when our web and mail servers will be back up and running. They have been down for over 9 hours so far, and support chat can't help, saying it needs to be Admin Support who reboot the server. The problem is there is no way to contact Admin Support.
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Kenneth Erwin Engelhardt
(@OnionfarmsMedia) reported
There have been issues with the website on and off all night. It has been on the server end with HostGator. If it is down again, I will resolve it when I get home from work this afternoon. Thank you.
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Mia
(@tcan1337) reported
Dear @HGSupport It's still not true. Stop pushing the same lie to the customer. IF A WORDPRESS CARE OR RESPONSE CUSTOMER IS COMPROMISED THEY DO NOT HAVE TO PAY ANYTHING ADDITIONAL FOR THEIR CLEANING. Feel free to reach out if you need that louder.
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Antonio M.
(@antmonda) reported
@HostGator The only big problem with their service is support, the server goes down on a Sunday and there is no one to help you until Monday at 10 am. 😡
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Jan Miklaszewicz
(@JanMiklaszewicz) reported
@LucyChalice I had a site running Wordpress with HostGator. No problems with it, but the site maintenance (security, updates etc.) can be a pain. Didn't renew after a year, just went free with Google Blogger. Very easy to use. Only downside is it's not much good for e-commerce.
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Zennie Abraham CEO ZENNIE62MEDIA INC #CES2023
(@Zen62com) reported
@HostGator @HGSupport I never asked for a customization at all. This, for the first time since 2010, has become a wordgame. In the past, HostGator has "done something" to repair corrupted database tables. That is what I thought I was paying $325 a month for, and HostGator helped.
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Antonio M.
(@antmonda) reported
@HGSupport The only big problem with their service is support, the server goes down on a Sunday and there is no one to help you until Monday at 10 am. "error establishing a database connection" 😡
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