Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Papudo, V Región | 2 |
| Santiago de Querétaro, QUE | 1 |
| Chandigarh, CH | 1 |
| Nogales, SON | 1 |
| Benito Juarez, CDMX | 1 |
| Ixtapaluca, MEX | 1 |
| Niagara Falls, ON | 1 |
| Caraguatatuba, SP | 1 |
| Deltona, FL | 1 |
| Greater Noida, UP | 1 |
| Solidaridad, ROO | 1 |
| Lima, Provincia de Lima | 1 |
| San José, Provincia de San José | 1 |
| Votorantim, SP | 1 |
| Sydney, NSW | 1 |
| Salto, SP | 1 |
| Chía, Departamento de Cundinamarca | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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The Affiliate Watch
(@AffiliatesWatch) reported
@ceciliatan @YesItsNicolaC Hostgator and Bluehost are owned by the same company which is a venture capital firm...so whatever one does, the other does too. GoDaddy just plain sucks too
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Christine Parizo
(@cparizo) reported
@HostGator @HGSupport Why are all my websites down?
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James Powell
(@prob_solvr) reported
Can't log in to @HostGator right now... Seems like quite a few others are experiencing the same issue
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djmarcuan
(@marcuanDj) reported
@HGSupport can you help me please, i can't enter to my portal login
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Ivan Gomez
(@IvanNetwork) reported
I don't recommend this hosting company, to slow and takes forever to restore service, definitely, not good for business @HostGator
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Bruce Goodwin
(@CyberSpecialist) reported
re: ticket number 32734909 @HostGator I enforce strong passwords on all WP accounts, I keep my php and server updated. the server was attacked via your cloud network and I am pretty sure @HGSupport knows it
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Beverly
(@BevRoze) reported
@HGSupport The system that works well for you doesn't work well for your customers. It requires an incredible time investment trying to get a qualified person on the phone or chat system to QUICKLY work an issue. I have to hold their hand for 10-30 min while they try to figure things out.
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Michael Wheeler
(@mgwheeler63) reported
@HostGator client portal is completely down...
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Beverly
(@BevRoze) reported
@HGSupport What? This is not regarding any specific domain name. I'm talking about your chat & phone support system and your lack of a ticket support system like most hosting companies.
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Sarah Smith
(@sarahjsmith29) reported
@HostGator @HGSupport I'm working on a client website and am having issues connecting Shopify. Can you help?
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Beverly
(@BevRoze) reported
@HGSupport Why won't you bring back ticket support? Takes FOREVER to get issues resolved now dealing with call-in or chat support.
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MANNS DESIGN
(@DesignManns) reported
I am very sad with HostGator because this hosting provider is very useless, they do not have any security, our hosting is constantly being hacked but no one is helping My Customer Id: 20527265 #hostgator
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Bruce Goodwin
(@CyberSpecialist) reported
re: ticket number 32734909 @HostGator I have sites down and @HGSupport wants me to DM them after their emails take no responsibility for exposing my sites to their recent hack @Endurance_Group should know about this that's my last one for tonight but we'll pick it up tomorrow
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Hans-Petter Fjeld
(@atluxity) reported
@Frikkylikeme Already using cloudflare, it was still causing too high CPU usage for our hostgator plan, and they did not support a smooth upscaling.
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KayHancock
(@kc3kgq) reported
Big shout-out to @HostGator for having by far the worst support staff I have ever spoken to!