Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Caraguatatuba, SP 1
Deltona, FL 1
Greater Noida, UP 1
Solidaridad, ROO 1
Lima, Provincia de Lima 1
San José, Provincia de San José 1
Votorantim, SP 1
Sydney, NSW 1
Salto, SP 1
Chía, Departamento de Cundinamarca 1
Salvador, BA 1
Recife, PE 1
Ashburn, VA 1
Town of Hamden, CT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • producerly Cameron Kootz (@producerly) reported

    @HGSupport Explain to anyone reading why Hostgator gave our domain to a 3rd party, without our consent - subsequently, explain why we couldn't add our contact details to our acct, and why still, to this day, we cannot move our domain to Google but can to Launchpad (your internal service)

  • s_ketharaman Ketharaman Swaminathan (@s_ketharaman) reported

    Yo @HostGator : Is there a problem with cPanel? I'm seeing a very different - and probably old - UI when I logged in just now.

  • warengonzaga Waren Gonzaga (@warengonzaga) reported

    Why your servers so slow? @HostGator?

  • MatthewKeysLive Matthew Keys (@MatthewKeysLive) reported

    @JakeWallinger @HostGator @HGSupport It's the third time in one month I've had a website outage because of issues on their end. And they had the audacity to say they're "letting me skip the line" when it comes to customer support. I wouldn't have to "skip the line" if they new how to properly run a webhost.

  • MatthewKeysLive Matthew Keys (@MatthewKeysLive) reported

    @HGSupport HostGator never sent me a ticket ID. It just took the websites offline due to a "CPU resource" issue. The issue is WordPress was updating itself, which apparently HostGator cannot handle. This is the third time in a month you've done this. That's not acceptable.

  • HGSupport HostGator Support (@HGSupport) reported

    @awaisjaved18 @HostGator @awaisjaved18 If live support is asking you to send an email that would mean you have an existing ticket number, correct? Otherwise they wouldn't instruct you to do something you cannot do. Send us your ticket number in a DM if you've already replied and we'll take a look.

  • awaisjaved18 awaisjaved (@awaisjaved18) reported

    @HostGator don't purchase any VPS from @HostGator they did not have any Ngnix server support they ask you again and again to contact you but no response from their @HGSupport.

  • 4realchris chris (@4realchris) reported

    @ThinkUtilitySer @HostGator Customers leave a negative review because it’s 2021 and you don’t have an autopay option for online billing, you bill people on inconsistent dates and your customer service is bad. Think utility service website being down is a blessing, you guys are awful

  • MatthewKeysLive Matthew Keys (@MatthewKeysLive) reported

    @HGSupport Worse, the last time this issue happened, it took your "admins" eight hours to bring the sites back online. That is, also, not acceptable. HostGator used to be a trusted brand. Not sure what happened, but thinking about leaving entirely.

  • FredsDaily HOURLY LIFE of Fred Campos (@FredsDaily) reported

    6:30a Talking with @HostGator about Client282's backup restore. Their twitter support seems good--now we wait for the restore.

  • Lwazi__Dlamini Lwazi Dlamini (@Lwazi__Dlamini) reported

    @HostGator @HGSupport your CHAT systems are down. Made payment but my service is down

  • mvandemar Michael VanDeMar (@mvandemar) reported

    @carrickdb While it would be much harder to do with today's systems, I personally have brought down an entire shared server on Hostgator with poor coding in the past.

  • stephelmore Steph Elmore (@stephelmore) reported

    @HGSupport hi there my website is hosted with you but it’s disappeared. I’ve not changed anything? Are your servers down?

  • drodecker David Rodecker (@drodecker) reported

    @HostGator Tech Tier 4 @HGSupport is brining us to tears! One site with malware which was resolved within minutes of notification and you have needlessly shut down an entire cluster of @localsplash customers for several hours.

  • FredsDaily HOURLY LIFE of Fred Campos (@FredsDaily) reported

    7p Client282's website is down. They are @Hostgator hosted, and not current on my maintenance plan. Nevertheless, working with Hostgator in getting it reported and restored.

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