Hostgator Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dustin (@DPRea) reported 57 seconds ago

  At 21 I started a web hosting company for under $500. - rented a server from HostGator - studied their "get your first 1,000 customers" ebook like scripture - pitched people in forums Shocker: nobody wanted web hosting from a college kid. So I changed the offer. I started selling websites instead. New website owners have the problem of "Where do I host this?" I would bundle the hosting as part of the website build in exchange for putting their credit card on file for next year. I didn't realize it at the time, but this is when I learned about the 'Front Doors' and 'Back Doors'. It's easy to fool yourself when researching a business or competitor when all you can see if their 'Front Door'. The offer on your competitor's website may look too good to be true and you may wonder how can they possibly do that? They have a 'Back Door' offer that must offset it and then some. You usually can't see it from the outside.

• 
  Zennie Abraham ZENNIE62MEDIA #CES #NFLDRAFT #SDCC (@ZennieAbraham62) reported 5 minutes ago

  Hey @HGSupport Vinayak is playing games with me. HG admins know how to update the SSL Certificate, but he acts like he can't do it and will not get help. I asked him to get a supervisor. He will not.

• 
  Kudehinbu Oluwaponle (@koluwaponle) reported 5 minutes ago

  @HostGator @HGSupport Your support lied to sell me your Nvme vps, (I have chat evidence) which could not support my legacy apps after I made payments totaling $883. I've been trying to receive refunds since Feb 10 without success. Your support has been horrible and of little use

• 
  Kishor K Sukumar (@kishorksukumar) reported 12 minutes ago

  Day 9 of my server being completely DOWN with @HostGator. 📉 Provided all details via DM as requested, still nothing. Tickets ACOM-3138 & E-518989 haven't seen an email update in over 60 hours. What does it take to get an actual resolution? @HGSupport

• 
  Sean Wyseman (@StressStopper) reported 14 minutes ago

  @HostGator @WamanyaPious There's another issue that's worse than that. Hostgator just totally changed their webmail interface in their hosting service & is telling me that I have to live with the new interface. Here's why that's a problem. I've used the same interface for >20 years. I've got daily work habits that depend on it. But what did Hostgator do? They decided that ALL of their clients that use Hostgator are getting a new interface that's a disaster. If you liked the fact that all your stuff was laid out in a way that made working in it a breeze - YOU CAN'T HAVE THAT ANYMORE. Why is that a problem? Hostgator NEVER CONSULTED THEIR USERS - NEVER gave them a chance to TRY the new interface & choose. NO. WITHOUT ANY WARNING WHATSOEVER - The changed it & when I call for support they claim there's nothing they can do. Since I have to change interfaces - which is a massive problem - I might as well switch providers because forcing changes on your customer base without warning & without any opportunity to even express an opinion - is the dumbes think I've seen in hosting services. Therefore if I have to change interfaces I might as well get a new hosting service - despite being >20 years with Hostgator - looks like they hired too many DEI supporters. Still can't believe they did this. Please, if you read this far, someone suggest a better hosting service if you can recommend on that interacts with it's customers before changing their lives forever.

• 
  Daniel Micovic (@DanMicovic) reported 15 minutes ago

  @HGSupport @HostGator Nothing is connecting. No cPanel or WHM access, sites and email still down.

• 
  -=Extra=- (@a2611058) reported 18 minutes ago

  @HostGator been a customer for 13 years. no longer. @Porkbun here we come.

• 
  John Peterson (@johnpetersontx) reported 20 minutes ago

  @YoungbloodJoe @HostGator Instead, it's often better to put them on a managed hosting service of some sort. I found this out the hard way when I got hacked on a VPS because then I didn't keep up with package updates.

• 
  Chris McElroy SEO (@seochrismcelroy) reported 26 minutes ago

  @hostgatorserver Nice that you don't provide any phone support at all for domain names. I selected domain name in the menu. The people on the phone said since I don't have hosting with you they can't help me and nobody can help on the phone only in live chat that keeps getting disconnected while I wait on someone. Good job hostgator!

• 
  Daniel Micovic (@DanMicovic) reported 26 minutes ago

  @HostGator @HGSupport are hiding today...even escalated support is not responding...perhaps they finally gave up.

• 
  SetraHost (@SetraHost) reported 27 minutes ago

  Thinking about leaving Bluehost, HostGator, GoDaddy or SiteGround? We make it easy with free same day migrations, zero downtime and real human support. No risk - just faster, more reliable hosting, at lower pricing. Let us know if you have any questions and we're here to help!

• 
  Misty Lake | Photographer (@Misty_Lake) reported 29 minutes ago

  @HGSupport I never had a free plan. The email address doesn't say HostGator or Gator in the domain.

• 
  HADESNYC®️ (@HADESNYC) reported 30 minutes ago

  Absolutely unacceptable @HGSupport @HostGator doesn't even let the customers know when there are server issues.

• 
  Lissa (@itsjustmetwo) reported 31 minutes ago

  @HGSupport Why is it impossible to get anything escalated to people who can actually help?

• 
  Shailesh Patel (@Shaileshhp46) reported 33 minutes ago

  @BigRock after Hostgator migrated to Bigrock, pathetic service. Support numbers never works. No service support. Many glitches. Should not take responsibility which you can not deliver