Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Papudo, V Región | 2 |
| Santiago de Querétaro, QUE | 1 |
| Chandigarh, CH | 1 |
| Nogales, SON | 1 |
| Benito Juarez, CDMX | 1 |
| Ixtapaluca, MEX | 1 |
| Niagara Falls, ON | 1 |
| Caraguatatuba, SP | 1 |
| Deltona, FL | 1 |
| Greater Noida, UP | 1 |
| Solidaridad, ROO | 1 |
| Lima, Provincia de Lima | 1 |
| San José, Provincia de San José | 1 |
| Votorantim, SP | 1 |
| Sydney, NSW | 1 |
| Salto, SP | 1 |
| Chía, Departamento de Cundinamarca | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Teaching 4 Business
(@t4bacademy) reported
Hi @HostGator and @HGSupport could you please let us know why your web hosting server and email server is down and when it will be back online? Can't get through to support via phone.
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HostGator Support
(@HGSupport) reported
@RajeevJethwani @hostgatorindia I understand you are frustrated, but I really want to help by being another point of contact on your behalf to reach out to our sister team HostGator India. To do that I will need you to DM the primary email address to your account.
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I need to come up with a clever name
(@FGOABORG) reported
@SetraHosting @Amitsharmaheart Having worked for HostGator, the answer is no. They consolidated most of their support. HostGator did support for literally dozens of Endurance brands and for the most part, the other brand support was bleh.
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Cesar Mansilla
(@cessariuss) reported
@HostGator Good morning @hostgator !! We have been having problems with the mail outbox for 22 days with 3 domains....we know that the service is basic, but why so much delay in the solution???
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Cesar Mansilla
(@cessariuss) reported
@HostGator Yesterday I complied with all the instructions received by DM and I still have no response from support. Anything else I have to do???
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David Madison
(@knavethemage) reported
@HGSupport @HostGator I appreciate the response. The website method is not working. I was trying to remember and change my password; but never got the email that they said they had sent. I need help to cancel this; because I don't know how to contact support.
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Paul
(@PaulyCartwright) reported
@HostGator @HGSupport Website is down according to Jetpack. Tried different browser. No access to wp-admin. No access to cpanel. No access via FTP. Please help. #hostgator
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(@Gertrude8645) reported
@HGSupport my website has been infected off & on 4 2 months. Host Gator blames it on me. If I got in UR car & got bit up by mosquitoes, is it my fault or your fault for leaving your windows open? Been maintaining websites 4 over 20 yrs. Have NEVER had this problem!
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HostGator Support
(@HGSupport) reported
@knavethemage @HostGator Hello David. Have you contacted support, before the charge date, to cancel the related item and invoice? If you have, please DM us the case ID, or the email address to your account!
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David Madison
(@knavethemage) reported
@HGSupport @HostGator I thought you WERE support?!
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David Madison/Nate
(@knavethemage) reported
@HGSupport @HostGator #hostgator will not allow me to cancel. They are charging me another $143.40 (hosting) $18.99 for domain; even though they completely STOPPED MY SERVICE MORE THAN A YEAR AGO. I've been trying to stop them from continuing to charge me money.
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Akshay Makadiya
(@axymak) reported
@HGSupport "Sorry for the issue, we are working on it", is the only word your customer care executive have. Can't expect more from you.
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Jesus Sanchez Cuevas
(@sacj2000) reported
@HostGator i need your help, your team support dead My service of mail, i don't create ticket of service, only chat, six days offline my service, need help
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Bryan Huffstutler
(@Bryan_FS_Dev) reported
Just found out HostGator doesn't support Node.js apps through their cPanel, unless of course you pay for the VPS which is another $900/year...after the first year. Is it just me or does that sound ridiculous? Or am I just cheap?
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Abhishek Jain
(@abhishekdgeek) reported
@mensajetextos @HostGator They don't, tracking via 3rd party software will give you a real understanding of how bad the are.