Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
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E-mail
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chandigarh, CH | 2 |
| Lima, Provincia de Lima | 1 |
| San José, Provincia de San José | 1 |
| Votorantim, SP | 1 |
| Sydney, NSW | 1 |
| Salto, SP | 1 |
| Chía, Departamento de Cundinamarca | 1 |
| Salvador, BA | 1 |
| Recife, PE | 1 |
| Ashburn, VA | 1 |
| Town of Hamden, CT | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Limeira, SP | 1 |
| Luziânia, GO | 1 |
| Cascavel, PR | 1 |
| Curitiba, PR | 1 |
| Shirley, NY | 1 |
| Araras, SP | 1 |
| Cochin, KL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Panos
(@tazmahan) reported
@tyberco @HostGator Same thing here for over 3 days. Talked to a rep via live chat said they're aware of the issue and will fix it. Well 3 days passed the issue is still there...
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ET
(@tyberco) reported
@HostGator Was up early, trying to contact @HostGator support. You have an ongoing smtp issue. Outbound emails take hours to deliver, or fail to deliver at all. Agent said your engineers are aware of it, but no ETA to fix it. I asked how long they have known, and she said, "many days".
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Zoë Wundenberg 💉💉💪
(@ZoeWundenberg) reported
Seriously, is it just me, or is @HostGator's tech support incredibly bad? It's taken an hour on live chat for them to finally say there's a system error on their side, I ask when will it be fixed, and I was given an auto response and then the operator "left". WTAF???
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Pandita Seaman
(@SeamanDesign) reported
@tyberco @HostGator I’m having the same issue - it’s the worst service I’ve experienced. I’m a reseller so I have clients hanging cause of this madness with no ETA!
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Russell Taylor
(@Russ_T_138) reported
@HostGator That would be great... You know if you could get my server up that's been down since yesterday. If you could get that done, so that my clients and I can actually be back up and running I would be happy to enjoy the weekend.
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Melissa 🌳🌎 👷♀️🐲🗡
(@MiaMoeX) reported
@capello_007 @HGSupport Yeah, talked to them two days ago, and had already been down 3 days.
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Luis V 🇻🇪🇪🇨
(@luisvelazmino) reported
@Kingofcarrental @HGSupport I spent hours checking if I had done something wrong with a plugin or my settings, and then I could see it is a Hosgator issue. Did they solve it for you?
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ines benitez
(@Benitez2Ines) reported
@HGSupport I'm still waiting for a week for my problem to be solved
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ET
(@tyberco) reported
@HostGator smtp email is not being delivered. This issue has been ongoing for days, if not weeks. They've been unable to resolve it. Cannot recommend @HostGator for web or email hosting.
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Marcelo Alva C.
(@malva618) reported
@HostGator I have not had a response from the support team for two days ago. Bad support.
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King of Car Rentals
(@Kingofcarrental) reported
@luisvelazmino @HGSupport No they have no news to share, I’m getting ready to pull my site from them as my customers can’t put up with such lengthy response times. @HGSupport is not doing enough to fix this issue!
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Kelton Morgan
(@keltonmorgan) reported
55 minutes on phone with @HostGator support is a complete and total waste of time. Any recommendations where I should move #hosting? #badservice
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Marcelo Alva C.
(@malva618) reported
@HostGator I have not had a response from the support team for two days. Bad support. And the worst thing is that sometimes the chat does not work well and they have to be started again. They also don't have a ticket system.
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Mangi Tshikomba 🇿🇦🇺🇸
(@mangi_tshikomba) reported
@HostGator I have not been receiving my emails on my reseller account for days. Your support keeps saying you are aware of the issue. Many emails for clients hosted on my account. Why is it taking forever to resolve this?
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TomAikenhead
(@AikenheadTom) reported
@HostGator how long do you expect to have outbound email issues? Your DNS is blacklisted, so how long until we can send emails that don't take days to arrive? My biz is taking a hit, not happy... @dreamhost I'm looking your way...
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