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Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
San José, San José 1
São Paulo, SP 5
Pachuca de Soto, HID 1
Goiânia, GO 1
Milford, MI 1
Ciudad Jardín, MEX 1
Araguari, MG 1
Bogotá, Bogota D.C. 4
Sorocaba, SP 1
Concepción, VIII Región 1
León de los Aldama, GUA 1
Itajubá, MG 1
Deerfield Beach, FL 1
Tijuana, BCN 1
Culiacán, SIN 1
Vitória, ES 1
Rio de Janeiro, RJ 1
Medellín, Antioquia 1
Osasco, SP 1
Fortaleza, CE 1
Guadalajara, JAL 2
Gustavo Adolfo Madero, CDMX 1
Chhindwāra, MP 1
Township of Evan, KS 1
Los Angeles, CA 1
Cianorte, PR 1
Pará de Minas, MG 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • dadeze
    Daniel De la Cruz (@dadeze) reported

    @HostGator My server has been down for three weeks, and I still haven't received a response. They don't have any backups. I want to know if I should consider the data from my two accounts on the VPS lost.

  • gregsaysso
    Greg Saysso 🇨🇦🇺🇦🇵🇸 (@gregsaysso) reported

    @HostGator @juanluis_JLP Yes, you've been experiencing widespread outages for almost two weeks now. Don't lie to this customer.

  • SirCharlesCary
    Sir Charles Cary (@SirCharlesCary) reported

    @HostGator @NewfoldDigital The overarching point is after 15 years and me choosing multiple years of service from you why is it that you simply cannot prorate the refund on unused time?

  • kishorksukumar
    Kishor K Sukumar (@kishorksukumar) reported

    @HostGator @HGSupport my server has been down for 6 Day now the thing is your team locked out the server ports due recent cpanel issue, but till now I didn't get any followup or solution from your team they tell me to wait for 24-48 hr everyday and then give no reply

  • tchaloyi
    INALEGWU (@tchaloyi) reported

    The whole automated stuff doesn't always cut it. Especially when it comes to customer service. I don't want to chat or speak with a bot. Connect me to a human. Blood and flesh. Reason I will always praise @HostGator. Those guys have one of the most responsive customer relations services out there, and no, this is not a PR.

  • HADESNYC
    HADESNYC®️ (@HADESNYC) reported

    Absolutely unacceptable @HGSupport @HostGator doesn't even let the customers know when there are server issues.

  • Sleaklight
    Sleak (@Sleaklight) reported

    With @hgsupport now charging $2.99 for additional emails, I took the time to review my plan. I was on a business plan and wiped all old websites not in use and cut down on email accounts and will be able to downgrade to a hatchling account. Their increase turn into savings for me

  • danielnardicio
    DN (@danielnardicio) reported

    When looking to replace the dreadful @GoDaddy @GoDaddyHelp with a better company with better customer service, try out Bluehost SiteGround DreamHost HostGator HostPapa InMotion Hosting. You dont have to accept terrible customer service.

  • HGSupport
    HostGator Support (@HGSupport) reported

    @DanMicovic @HostGator Thank you for continuing to stay in touch with us. If you have contacted support about this issue, then we have made sure that our engineers know that your account is affected.

  • jbuesking
    Joshua Buesking (@jbuesking) reported

    @jonathan_wilke I was there when million dollar home page started. It was an epic time early 2000’s before cloud computing existed. There was a company called “theplanet” that you could rent dedicated servers from cheap. You’d have to host your own sites back then so was a great group of users active on the company’s forum and you’d never miss a thing. Think hostgator starting, Brent Oxely was posting, Gordon with putfile, all kinds of websites I can’t remember but would all show up there to get hosted.

  • unitycoder_com
    mgear (@unitycoder_com) reported

    @HostGator suddenly charged ~103% more for my website hosting, have used HG for 15 years, with about same price all the time.. now doing transfer to @Namecheap to try them instead! *with free migration service!

  • SirCharlesCary
    Sir Charles Cary (@SirCharlesCary) reported

    @NewfoldDigital @HostGator How is it that a customer of 15 yrs is treated w/ such little regard? I have not received any notice stating that your company's policy is not to refund customers on advanced hosting payments when svc is discontinued after 3 failures in 2 months

  • Shaileshhp46
    Shailesh Patel (@Shaileshhp46) reported

    @BigRock after Hostgator migrated to Bigrock, pathetic service. Support numbers never works. No service support. Many glitches. Should not take responsibility which you can not deliver

  • DanMicovic
    Daniel Micovic (@DanMicovic) reported

    @kishorksukumar @HostGator @HGSupport They have no idea, they sent this email on 04/30 and server was taken down 05/03: Your website is secure. We have successfully applied a critical cPanel security patch to your server. No action is required on your part.What HappenedOn April 28, 2026, cPanel's security team disclosed a critical authentication vulnerability affecting cPanel & WHM. As soon as we received notice of this vulnerability and the corresponding patch, our team moved swiftly to apply the update.

  • Gabbybooks82
    Hephzibah Magazine TV (@Gabbybooks82) reported

    @HostGator Pls, I can't see you solving this problem, it happened 3weeks ago, and you asked us to pay thousands of dollars and we paid. Now you are engaging us with tete talks that will certainly go no where, delay tactics so the money will expire without serving it's purpose

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