Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cachoeiro de Itapemirim, ES | 1 |
| São João de Meriti, RJ | 2 |
| Pelotas, RS | 1 |
| São Caetano do Sul, SP | 1 |
| Cuautitlán Izcalli, MEX | 1 |
| Rio de Janeiro, RJ | 1 |
| Benito Juarez, CDMX | 1 |
| Santiago de Querétaro, QUE | 1 |
| Aguascalientes, AGU | 1 |
| Bogotá, Bogota D.C. | 1 |
| St. Petersburg, FL | 1 |
| San José, San José | 1 |
| Panamá, Panamá | 2 |
| Peacehaven, England | 1 |
| Balneário Piçarras, SC | 1 |
| Tlajomulco de Zúñiga, JAL | 1 |
| Iztapalapa, CDMX | 2 |
| Tepic, NAY | 2 |
| Texcoco de Mora, MEX | 1 |
| Iquique, I Región | 1 |
| Cardiff, Wales | 1 |
| Santiago, Santiago Metropolitan | 1 |
| San Miguel de Allende, GUA | 1 |
| Santa Clara, CA | 1 |
| Oaxaca, OAX | 1 |
| Thornton, CO | 1 |
| Chisinau, Chișinău Municipality | 1 |
| Torreón, COA | 1 |
| Noida, UP | 2 |
| Trowbridge, England | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Kishor K Sukumar (@kishorksukumar) reported@HGSupport @HostGator @HGSupport "Updates will be emailed"? You haven't sent an email update in over 60 hours! 9 days of downtime with absolutely zero ETA is a massive failure. As a system administrator, I know this level of outage is unacceptable. Stop stalling and restore my server.
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Neumie Awards (@NeumieAwards) reported@HostGator I'm a reseller and all my customers' sites are STILL DOWN and where is the fix???
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Eder (@Eder55164219) reported@HostGator That's the problem, there's no way to contact them. send DM with case number
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Feo Amante 🇺🇸 🇮🇱 🇺🇦 (@FeoAmante) reported@HGSupport @HostGator Your team did not. If they told you that, its false. I get a Hostgator email whenever I sign in. No problem. I got a Hostgator ad trying to sell me more stuff. No problem. Unfortunately your team of Escalated Techs have been unable to send a simple email since Friday, 9:14am
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Zombyboy (@zombyboy) reported@DanMicovic @HostGator Not a single email has been sent to me since last week to let me know what is going on. For me, it's been two days (2 chat sessions and 3 phone calls at various times). The only email I received was last week telling me that our server had been patched and I didn't need to take any action. Then, a few days later, I woke up to our sales guys and editors asking why all of our sites are down. Tomorrow I will be looking at migration options.
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Block News Media Global 🌞 ಠ_ಠ (@BlockNewsMedia2) reportedFFS @HostGator - hold for 25+min tech support line?
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Faizan Shaikh (@FaizanS1996) reported@DanMicovic @HGSupport @HostGator That’s rough, 2 weeks with no access is unacceptable, especially for email and client sites. You may want to start looking at alternatives like Fresh Roasted Hosting. Their support is much more responsive, and the uptime has been solid in my experience.
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Tawheed (@tawheedsofia) reported@BigRock one of the worst companies every -friends be careful - they dont ifnrom u anything - they migrated me from hostgator then blackmailed me into taking expensive VPS server and then now emailed me to change name servers - did it - BOOM full crash !!!!!
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Daniel Micovic (@DanMicovic) reported@HostGator @HGSupport Today makes six days without access to my server and three revenue generating sites. No new sales, no access to email will lead to customer (revenue) loss. Zero updates and appears no progress being made. The class-action law firms are circling. Complete incompetence on display.
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Fabiyi | React | TypeScript (@script_codes) reported@MudiTheInvestor @myarmone The first time I experienced true customer care was with @HostGator after suffering in the hands of WhoGoHost(a Nigerian hosting company)
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Kishor K Sukumar (@kishorksukumar) reported@HGSupport Yesterday your team gave hopeful mail like started transferring data new updated server, now it is back to square one they stopped it with some technical excuse and no estimate time for resolution to fix my issue and Also it is 1 week now since my service stopped
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Zennie Abraham ZENNIE62 #SuperBowlLX #NFLDRAFT (@ZennieAbraham62) reportedHey @grok do you know why HostGator now closes its offices rather than give 24-hour support, unlike they sed to ?
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Brian Modansky (@BrianModansky) reportedLater on I designed the theme for the control panel that all their customers used. Then I redesigned the website. The business started to boom. We started hiring a lot of employees so I went from customer support and website designer to build HostGator’s employee training
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Zennie Abraham ZENNIE62 #SuperBowlLX #NFLDRAFT (@ZennieAbraham62) reportedHi @HostGator I am still in the chat and now for 23 minutes and not a single admin has come to see about my issue.
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Zak Kann (Fractional CTO) (@zrkann) reported@FakeUncleNemo Agree generally, but not with Hostgator. EIG subsidiaries (Hostgator, Bluehost, etc) lure people in with cheap intro rates but they quickly raise the prices, their defaults are slow and often have security vulnerabilities, and their customer support, well, I'm not sure it exists.
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