Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bogotá, Distrito Capital de Bogotá 4
Mexico City, CDMX 2
São Paulo, SP 1
Iquique, I Región 1
New Delhi, NCT 1
Montevideo, Departamento de Montevideo 1
Milan, Lombardia 1
Singapore, Central Singapore Community Development Council 1
San José, Provincia de San José 1
West Palm Beach, FL 1
Occhiobello, Veneto 1
Tracy, CA 1
Medellín, Departamento de Antioquia 1
Cancún, ROO 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • 2ndfor1st 2ndfor1st (@2ndfor1st) reported

    @HGSupport Helloooooo, VPS has been down for over 4 hours. Still waiting on a simple reboot - see case ID: 39015914. Not happy!

  • SpretiValente Spreti (@SpretiValente) reported

    @HostGator if only your services were worth it...site crashes and you charge to much for subpar service. Leaving you for another host!!

  • hostgatorindia HostGator India (@hostgatorindia) reported

    @OtherGu83695592 Hi Ben, we weren't able to locate a hosting or domain order for the website mentioned in the screenshot under HostGator India. Please let us know if we can help with anything else.

  • dnprotect dnprotect (@dnprotect) reported

    @enom @HostGator We will send you a DM. There is actually already an eNom support ticket. We understand that the eNom support rep literally asked the domain name thief if it was OK to transfer the domains back to the rightful owner. Of course the domain name thief said NO. #domains

  • marcusvaldes Needs More Cowbell (@marcusvaldes) reported

    @HostGator Are you guys down? None of my sites up right now.

  • yolonda_j Yolonda Coles Jones (@yolonda_j) reported

    @SquarespaceHelp Hi. I need the name servers held in my Squarespace account in order to have my HostGator domain communicate with it. Can you help?

  • HGSupport HostGator Support (@HGSupport) reported

    @LdshpDynamics @HostGator Hello L.D. , Would you mind DMing us the domain that is having the email issue? This is most likely due to a DNS issue.

  • sach_gupta Sachin Gupta (@sach_gupta) reported

    @hostgatorindia @HostGator I am not happy with your support and servers. Therefore, I would cancel the plan with you. How do I get the refund?

  • keithlaw keithlaw (@keithlaw) reported

    @HGSupport @markovwalker reported the error. Users on certain cellular networks have the same issue (403 errors) with my site. It's been going on for years. What information can we give you to get this fixed permanently?

  • RieniSantoso Rieni Santoso (@RieniSantoso) reported

    @HostGator our website down, cpanel can't be accessed.. Please help. Saw some tweets with the same issue

  • kickert Ben Kickert (@kickert) reported

    @HGSupport Yup. I have tried multiple browsers, disabled extensions, tried incognito mode. Nothing seems to be working. Last time I called support, the hold time was untenable.

  • sentientbeing19 Certified Troll (@sentientbeing19) reported

    @HGSupport Is there an outage being experienced across HG? Our dedicated server is down currently. Please confirm.

  • mrliambi Mr Liambi (@mrliambi) reported

    @hostgator @HGSupport My dedicated server is offline and my reboot request is not working , chat has been stuck on within 5 minutes for an hour? What is going on. HG network has been misbehaving since 6 hours ago.

  • LorriLangridge lorraine langridge (@LorriLangridge) reported

    @HGSupport terrible service! I’ve been trying to cancel my hosting and stop being billed for weeks. Nothing happens. No one replies. Live chat doesn’t work! What else can I do?! Awful

  • enom enom (@enom) reported

    @dnprotect @HostGator Thanks for reaching out in regards to this compromised account. Please call our support line immediately to resolve this security issue at 1-855-600-0886

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