Hostgator Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

• 
  deepanshu garg (@dkdipanshu) reported 3 minutes ago

  @BigRock I am stuck with hostgator migration, your support number are not available , Chat team is not able to support , where should i go ??

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  hassan chamas (@DrHassanChamas) reported 6 minutes ago

  @HostGator the worst service ever... don't do business with them, they will scam you

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  Mike Shor (@MikeShor) reported 6 minutes ago

  @HostGator It makes me very sad but I'm transitioning all of my domains away from HostGator as your customer support went from amazing to complete crap in the last two years

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  Joe Youngblood - SEO, Futurology, AI, Marketing (@YoungbloodJoe) reported 12 minutes ago

  Rocketship SEO Plugin: We have identified a memory handling issue with our plugin that appears to largely impact Yoast users on Bluehost (though not HostGator which is the same company) and could impact other shared hosting environments. in 100% of cases we've investigated the issue goes away in a few hours as memory used subsides. You might get an error immediately after activating the plugin that says there has been a critical error on the site. Your site and Admin area are fine though you may not be able to edit plugins / posts / pages, this is the memory issue manifesting itself. You might also get a report emailed by WordPress saying the issue was caused by @Yoast using too much memory, but it is our plugin causing the problem not Yoast. Our best guess at the moment is that this error is caused by our compatibility settings with Yoast which is performed automatically upon install and activation. We are looking at making this process more efficient and improving our compatibility so sites in shared environments like Bluehost do not encounter this issue.

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  CENSORED BY T!!TTER (@PeterVadala) reported 14 minutes ago

  @HostGator @HostGator or anyone out there can you verify this is actually #Hostgator before we attempt to do tech support via #X instead of over the phone

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  Stan Vee (@Stan_VeeS) reported 16 minutes ago

  @FakeUncleNemo @zrkann I got out of @HostGator about 10 yrs ago. They sabotaged one of my servers and asked $250 for "emergency upgrade". Funny enough, the support engineer who I was on the phone with, fixed it without it but had to switch it off again so they could keep the scam going 🤡

• 
  $ (@0xwagmit) reported 17 minutes ago

  @HGSupport Hello Hostgator support,   My site is currently suspended due to subscription expiration.   I do not wish to renew the plan, but I’d like to request a short grace period to log in and export my site content.   Could you please temporarily unlock my site or downgrade it to the free plan so I can back up my data?   the live chat isnt working anymore Thank you for your assistance.

• 
  Joan Reynolds (@JoanTReynolds) reported 23 minutes ago

  @HostGator I cannot login to my hostgator account. Support is now useless.

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  Brian Modansky (@BrianModansky) reported 25 minutes ago

  Later on I designed the theme for the control panel that all their customers used. Then I redesigned the website. The business started to boom. We started hiring a lot of employees so I went from customer support and website designer to build HostGator’s employee training

• 
  PixelsTech (@PixelstechNet) reported 26 minutes ago

  It seems our service provider @HostGator has some issue and our site is not able to access atm. Sorry for the inconvenience. Will try to get it back online soon. Thank you for your patience.

• 
  coltswalker (@coltswalker) reported 28 minutes ago

  HostGator is a terrible web hosting and email company. Even though I prepaid, they deactivated my account months ago. I have not used them since. Now I am getting invoices telling me I am past due! I cancelled months ago!!! #scam #HostGator #webhosting

• 
  Neumie Awards (@NeumieAwards) reported 34 minutes ago

  @HGSupport @HostGator my VPS has been up and down for almost five days now. Every chat session is "we know and we are working on it." Come on! What are you doing? I need this fixed

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  Kudehinbu Oluwaponle (@koluwaponle) reported 34 minutes ago

  @HostGator @HGSupport Your support lied to sell me your Nvme vps, (I have chat evidence) which could not support my legacy apps after I made payments totaling $883. I've been trying to receive refunds since Feb 10 without success. Your support has been horrible and of little use

• 
  Hussain Abeer (@hussainabeer_) reported 34 minutes ago

  Is hostgator blocked on your debit cards yes or no? @bankofmaldives your customer service has failed to give me a straight answer since monday. Aharunves kuranee viyafaari. This is unacceptable behaviour. First u say invalid cvc the u say platform issue now insufficient funds.

• 
  Trump Is President (@yankiadler) reported 35 minutes ago

  @HGSupport worst ever service you deleted my account because I canceled the email service and now my domain which u have is blocked I can’t get emails because the email on the account is in this domain so I can’t even reset the password and I don’t remember the pin