Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chandigarh, CH 2
Solidaridad, ROO 1
Lima, Provincia de Lima 1
San José, Provincia de San José 1
Votorantim, SP 1
Sydney, NSW 1
Salto, SP 1
Chía, Departamento de Cundinamarca 1
Salvador, BA 1
Recife, PE 1
Ashburn, VA 1
Town of Hamden, CT 1
Bogotá, Distrito Capital de Bogotá 1
Limeira, SP 1
Luziânia, GO 1
Cascavel, PR 1
Curitiba, PR 1
Shirley, NY 1
Araras, SP 1
Cochin, KL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • JunkieJiujitsu Kevin N (@JunkieJiujitsu) reported

    Here we are again with #hostgator and their horrible tech support, down for 24 hours and simply need a competent tech to reboot the server. :( I've had servers for 20+ years, this company is by far the worst.

  • JunkieJiujitsu Kevin N (@JunkieJiujitsu) reported

    @hostgator, Does anyone out there have email addresses for the CEO, COO, etc of #hostgator, I can't reach anyone over there. The overseas tech support says they have no way of reaching anyone.

  • OnionfarmsMedia Kenneth Erwin Engelhardt (@OnionfarmsMedia) reported

    Update the problem is with the SQL server. HostGator is working on this and should be resolved permanently within 24 hours.

  • QueenKoddi Queen Koddi~ Nashville ****** (@QueenKoddi) reported

    @SeattleFemdom I use hostgator, as long as they don't have a payment processor attached, I've never had any issues

  • ardentpartners Ardent Partners (@ardentpartners) reported

    @HGSupport @HostGator we are a loyal 14-yr. customer. Your support team mistakenly canceled our account based on a chat conversation. We did not get the notice and had to open a new account. Sites are down many days. Calls have gotten us nowhere. Can you pls help? case #46216852

  • JunkieJiujitsu Kevin N (@JunkieJiujitsu) reported

    @HostGator Sent... I've tried contacting support case-support, etc... your overseas people try to help, but say all they can do is update tickets, the escalated support is non-existent.

  • MidvanaGroup Midvana Technologies (@MidvanaGroup) reported

    @HostGator 007 Linux server is not working. still our most of the sites are down and facing the problems. if you couldn't solve the issue than return our money back. and your customer care are making people's fool.. Very Bad Experience :( #Hostgator #Badhostgator #hostissue

  • chsweb jono (@chsweb) reported

    @usefathom I own or manage DNS at: HostGator, Small Orange, NameCheap, GoDaddy, Wix & a few random places. I’d go with Hostgator if I could only do one. Namecheap is OK, support docs are a wreck. Wix is a nightmare to get out of but support is good. GoDaddy is collecting dust.

  • MidvanaGroup Midvana Technologies (@MidvanaGroup) reported

    @hostgatorindia 007 Linux server is not working. still our most of the sites are down and facing the problems. if you couldn't solve the issue than return our money back. and your customer care are making people's fool.. Very Bad Experience :( #Hostgator #Badhostgator

  • MidvanaGroup Midvana Technologies (@MidvanaGroup) reported

    @hostgatorindia here is the case id: 46296540 kindly check it and solve the problem. our patience level is now no more. we want solution now. #hostgator #hostgatorserverdown #solvemyissue

  • HGSupport HostGator Support (@HGSupport) reported

    @WhenSteelTalks @HostGator I am looking into your case. Send me a DM so that I can discuss updates, and would not suggest publicly posting case numbers as this may become a security concern down the road.

  • HGSupport HostGator Support (@HGSupport) reported

    @WhenSteelTalks @HostGator @hqhost We have already replied to your direct message that you sent. Please provide the details asked to check your issue further.

  • KingRockLaw Julie King (@KingRockLaw) reported

    @HGSupport help! All of my sites are down AGAIN. This is happening at.least once a day and making it impossible for me run my businesses and local organizations.

  • TheMorphiaas Morphiaas (@TheMorphiaas) reported

    @hostgatorindia @HostGator raising a ticket for the same issue won't work. We are following you on the same issue for the last 2 months. We want the credits for those days when the website was not running, as we have lost lots of visitors to the website which has impacted the business.

  • KobraDynasty Ko₿ra (@KobraDynasty) reported

    @HGSupport @HostGator how long does it normally take to push through an "escalated" support ticket for dedicated server clients? My support escalation ticket #46186569 has been open for 3 DAYS and I have to yet hear from an admin!

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