Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ixtapaluca, MEX | 1 |
| Niagara Falls, ON | 1 |
| Caraguatatuba, SP | 1 |
| Deltona, FL | 1 |
| Greater Noida, UP | 1 |
| Solidaridad, ROO | 1 |
| Lima, Provincia de Lima | 1 |
| San José, Provincia de San José | 1 |
| Votorantim, SP | 1 |
| Sydney, NSW | 1 |
| Salto, SP | 1 |
| Chía, Departamento de Cundinamarca | 1 |
| Salvador, BA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
-
Donnell Ann Bell
(@DonnellAnnBell) reported
@HGSupport Tried that which is why I went to Twitter. I wish I had immediate help with chat. But it’s saying 15 minutes or more. I’ll try again thanks
-
قلب الاسد
(@Rich_2afa_Alasd) reported
@JoeYerdon I Said it before and I’ll say it again. WPEngine or Kinsta. The former has stellar customer service and servers in the US (unlike hostgator with their retrograde customer service and tech support out of India) Wpengine has a dedicated security engineering team
-
Spooky Boo's Scary Story Time
(@spookyboorhodes) reported
@HGSupport @besanchez1981 OK So it isn't just me who is having a problem here?
-
Jorgeluisp
(@Jorgelu59308666) reported
@HostGator VERY BAD TECHNICAL SERVICE, IT TAKES UP TO A WEEK TO GIVE SOLUTION, I DO NOT RECOMMEND BUYING IN @HostGator. WE HAD TO BUY ANOTHER VPS ON @GoDaddy
-
Mohit Saxena
(@mohitsaxena707) reported
from
Ghāziābād, Uttar Pradesh
No support from Hostgator, highly unprofessionals employed by hostgator india. Case 33877657 pending for long and my servives down. @hostgatorindia @HostGator
-
dedusmuln
(@DedusmulnTXT) reported
@DickHelicopter extreme 00s energy everybody gangsta until your favourite mario fansite goes down and its either hostgator (and youre an eastern european who barely speaks english and has no idea whats going on) or tiddies
-
Nadia Jajja
(@JajjaNadia) reported
@somedocs @HostGator I see your tweets and it seems quite painful. Do you have a lot of traffic, can you not pull out of this service? If it’s not working, it’s not working. How is it affecting your work?
-
Teresa Martini
(@Teresa_Martini) reported
@HostGator I have been trying to connect to the live chat for a month now, and it doesn't work, it only buffers. I'm an international customer and calling is not cost-effective. Can you offer a solution, please? Thanks
-
Kod_ange
(@Kod_ange1) reported
@RonaldKironde2 Don't even think of using @HostGator. The support is horrible. @HGSupport
-
Ashish Kumar
(@AshishKumar1503) reported
@HostGator do u people block customer laptop # so that they wont able to contact customer care??
-
kapil jain
(@kapilljain) reported
All my websites are down and no response, worst service It is down for almost half an hour and and support says will be down till mid night today This is pathetic, how can you repay the losses? @HostGator @hostgator @hostgatorindia
-
Brian
(@besanchez1981) reported
@HostGator Your servers have been down all afternoon. Calling your support team is a waste of time, no one can give you an answer, some operators hardly speak any English, this is unacceptable!!!!
-
Doctors On Social Media
(@somedocs) reported
from
Tenafly, New Jersey
@JajjaNadia @HostGator It is painful indeed. We are in the process of figuring our next steps. In the interim, we are pained to have to turn to social for help. But that seems to be the only way to restore some function. It’s tough running a digital business in 2021. We r back up and running!
-
Mur, Magnificent Fury
(@mightymur) reported
When I've been ... not that smart... I will fully admit to customer service that I know I'm the problem here. So thank you @HostGator for your kind and excellent customer service!
-
قلب الاسد
(@Rich_2afa_Alasd) reported
@JoeYerdon I Said it before and I’ll say it again. WPEngine or Kinsta. The former has stellar customer service and servers in the US (unlike hostgator with their retrograde customer service and tech support your office India) Wpengine has a dedicated security engineering team