Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Niagara Falls, ON | 1 |
| Caraguatatuba, SP | 1 |
| Deltona, FL | 1 |
| Greater Noida, UP | 1 |
| Solidaridad, ROO | 1 |
| Lima, Provincia de Lima | 1 |
| San José, Provincia de San José | 1 |
| Votorantim, SP | 1 |
| Sydney, NSW | 1 |
| Salto, SP | 1 |
| Chía, Departamento de Cundinamarca | 1 |
| Salvador, BA | 1 |
| Recife, PE | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Zainab 💍
(@ArewaParrot) reported
The biggest hosting scam is @HostGator . They suspend your domains and ask you to pay over $100 to restore what they brought down. After payment, then they also go ahead and change your domain nameservers and therefore you'll lose all your files with backup. They then ask you
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Kevin Holloman
(@ksholloman) reported
@HGSupport Thanks. I have 63 websites, actually. Across 10 or so hosts. So, I feel fairly qualified to know if it’s hosting, or another factor causing the slow load times.
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Mr. Brown
(@michaelcbrown) reported
@HostGator failed to auto-renew our SSL cert, sent us no notices about it (even though all our payment info is current) and even though we've since been charged the money for the SSL, our website is effectively down for another 48-72 hours. What's the phone number for @GoDaddy?
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Darpan Goyal
(@darpangoyal17) reported
@hostgatorindia HostGator got the worst service ever Since last 2 weeks my DEDICATED MANAGED SERVER is down and @hostgatorindia is not able to fix it. Not believe me? Call me, I'll show proofs 9888882551 DO NOT AVAIL THEIR SERVICE.
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HostGator Support
(@HGSupport) reported
@MzYummyDread Hello, We apologize for your poor support experience. It's HostGator's objective to provide our customers the best support experience. Please send us a DM letting us know what issues you are experiencing. Chellie
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Michael Sosonkin
(@MichaelSosonkin) reported
@HostGator 😡 Our shared biz account is down for 20 hours!
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omkar nath nandi
(@omkarnathnandi) reported
@hostgatorindia @HostGator Cheating indies money without any service will not be accepted. 1 day old payment must be refunded if customer is not satisfied. From usa you are Cheating Indians, will not let this happen.
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Chad Braithwaite
(@ChadIsRad5) reported
@HGSupport On hold on the phone again after they hung up on me… not disconnected… hung up…and doing the live chat… and dm’ing support on twitter… shall we bet who answers first? Nobody knows
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omkar nath nandi
(@omkarnathnandi) reported
@hostgatorindia I am worried whether I will ever get the refund of Rs 68,000 from @HostGator, please refund @hostgatorindia and end this painful journey with your company. Yesterday I just could not believe your support staff is asking me how to upload MySQL files in PhpMyAdmin, it’s horrific.
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Alkindi
(@alkindi20071) reported
@HostGator You are hosting my website which is off and do not know why. your support channels are closed. Your live chat is off You do not have an email to contact you
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CathyK
(@CathyKWeb) reported
My reseller account had been with HostGator and their support was great. I just couldn’t justify renewing with them, even tho they just fixed any problem I had. There’s nobody to call for help now, only the internet & stress over 100s of details 🤯. #aws #lightsail #webhosting
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Mr. Brown
(@michaelcbrown) reported
@HostGator failed to auto-renew our SSL cert, sent us no notices about it (even though all our payment info sn current) and even though we've since been charged the money for the SSL, our website is effectively down for another 48-72 hours. What's the phone number for @GoDaddy?
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Michael Sosonkin
(@MichaelSosonkin) reported
@HGSupport 35469258, 35462341 We sorta checking our emails too often. So they 'suspended' whole hosting account. Websites down (15 of them) and emails down (33). WELL DOWN!!!
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omkar nath nandi
(@omkarnathnandi) reported
@PabloHussein3 @hostgatorindia They are trying to cheat nearly $1000 support me to save my money from hostgator, their servers and support staffs just don't know how to solve problems and if long term payment done, customers are doomed with no service. #hatehostgatorhosting
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Darpan Goyal
(@darpangoyal17) reported
@hostgatorindia HostGator got the worst service ever- Since last 2 weeks my DEDICATED MANAGED SERVER is down and @hostgatorindia is not able to fix it. Not believe me? Call me, I'll show proofs +91-9888882551 DO NOT AVAIL THEIR SERVICE.
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