Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chandigarh, CH 2
Lima, Provincia de Lima 1
San José, Provincia de San José 1
Votorantim, SP 1
Sydney, NSW 1
Salto, SP 1
Chía, Departamento de Cundinamarca 1
Salvador, BA 1
Recife, PE 1
Ashburn, VA 1
Town of Hamden, CT 1
Bogotá, Distrito Capital de Bogotá 1
Limeira, SP 1
Luziânia, GO 1
Cascavel, PR 1
Curitiba, PR 1
Shirley, NY 1
Araras, SP 1
Cochin, KL 1
Arlington Heights, IL 1
Cuauhtémoc, CDMX 1
Londrina, PR 1
Atlanta, GA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • elaine4animals Elaine Hendrix Ⓥ (@elaine4animals) reported

    @HGSupport Chats ended without notice 4 times. Customer support unhelpful. Message in portal says “error in loading.” No one seems to be able to help. This is HORRIBLE service.

  • iamsouravj sourav (@iamsouravj) reported

    @hostgatorindia @HostGator one of the worst hosting experiences! They make changes in server and then deny to fix them! Regret using @hostgatorindia #CustomerService #CustomerExperience

  • writerlane S Lane Porter (@writerlane) reported

    @iamsouravj @hostgatorindia @HostGator We lost so many updates because something bad would happen over there and they'd install an older back up. They'd always say nothing happened but we had file date comparisons to prove it. Finally moved our site away. Ugh. I feel your pain.

  • zoomnclick Feroz Khan (@zoomnclick) reported

    @HGSupport every 2 weeks. EXIM server issues. And your fantastic support team has no clue that they occur until I spend 20 mins on chat with them. Do you folks even know what proactive server monitoring is??

  • BMOREAMN ⭕🌍North America 🌃🌍📍 (@BMOREAMN) reported

    Website is still down. Got an email from #hostgator today that they are working on recovering and restoring.

  • QwikAdcom QwikAd.com (@QwikAdcom) reported

    @HostGator @HGSupport What is going on!? Last week you had the issue with sites going down/up, down/up. Same thing is happening right now. My site has been down & up multiple times this morning! I am on a dedicated server, so no excuses that this should be happening.

  • jake74 jake (@jake74) reported

    @HGSupport Your help chat said I had to upgrade to a VPS, so this hasn’t been communicated well at all. Will DM now

  • shashank12 shashankbhatnagar (@shashank12) reported

    @HostGator I have been having issues with my mailbox over the past week and have not been able@to resolve the issue !!! Lots of emails but no resolution !! Why can I not speak with you and get this sorted

  • jake74 jake (@jake74) reported

    @HGSupport massive issue with a shared server a client of mine has with you. You’re using a version of OpenSSH from Feb 2013 on a production server. Github no longer support SHA-1 keys, so can’t check a project out via ssh. Why hasn’t OpenSSH been updated?

  • megavoltman megavoltman (@megavoltman) reported

    @mrarey @HostGator I have a problem with my sites that has been going on for weeks. I'm getting the same runaround. Support has gone way down in the last few years. Very fustrating.

  • superkayuse Kayuse (@superkayuse) reported

    I can't believe that after more than a decade of using @tsohost I am considering leaving them. I have had a request unresolved for 2 weeks & had to get new hosting from hostgator for that domain. You answered support queries within 4 hours before, now you are taking a week.

  • varekai47 Varekai (@varekai47) reported

    .@HGSupport Are you being attacked? Websites getting 404s, support unable to give any info. Are you ok?

  • amngbiz Maryland | amngbiz | amnglobal.com (@amngbiz) reported

    Website is still down. Got an email from #hostgator today that they are working on recovering and restoring.

  • omoreclo Malik, Manufacturer & Vendor (@omoreclo) reported

    @dinno Recommend but it's little expensive than hostinger and hostgator, do you need help to host your website on hosting website?

  • QwikAdcom QwikAd.com (@QwikAdcom) reported

    @HGSupport @HostGator If others weren't reporting the same issue, I'd be ok with checking and tweaking. My CPU using is normal, same goes for the memory. I believe there's something in your data center(s) that is causing the issue.

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