Hostgator Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TJ Dickerman (@thewartimephilo) reported 2 minutes ago

  @Codie_Sanchez I live in the middle of nowhere, I own a coffeehouse, I consult, I am running 12 agents currently one of which I had create a local newspaper, I gave it log ins to hostgator had it build a website, write the stories, do the research, email the people from the articles, and then uploaded it all and went live. We're only three days into that so nothing of substance is happening, but how cool, eventually sell ads, and help the community. That's just the first I have doing that but now imagine running any number of affiliate sites, blogs, scraper extraordinaire there's just so much to be doing right now. No one around me knows any of this stuff is happening yet. What an opportunity. Could go for days but you're 1000% right, I wish I was surrounded by more me types, but I will take the advantage of having no less than 5 counties near me where I may be the most educated on the subject.

• 
  Makarand Mane | Organising #WCAsia 2026 (@mkrndmane) reported 8 minutes ago

  Dear @HostGator I am using your reseller hosting for more than 9 year & your @HGSupport quality is now gone down to dumb level. Seating for 2 hours on chat & no resolution yet. Your novice agent is not able to understand issue even after 2 hours. @NewfoldDigital

• 
  David Burger (@TrueSignalMedia) reported 10 minutes ago

  @HGSupport so I guess your services don't want to work today.. pretty crappy service when need to get on to update their site.

• 
  Chris McElroy SEO (@seochrismcelroy) reported 11 minutes ago

  I can't believe hostgator support has gotten this bad. I needed help with a domain transfer. Called them. Selected help with domain names in the menu. The people I got said since I don't have a hosting account with them they can't help me. I asked them to connect me with somebody that could. But the only thing you can do is chat when it comes to domain names. Never register your domain name at hostgator.

• 
  Chris McElroy SEO (@seochrismcelroy) reported 12 minutes ago

  @hostgatorserver Nice that you don't provide any phone support at all for domain names. I selected domain name in the menu. The people on the phone said since I don't have hosting with you they can't help me and nobody can help on the phone only in live chat that keeps getting disconnected while I wait on someone. Good job hostgator!

• 
  Vrajesh Parekh (@yourwebcoders) reported 20 minutes ago

  @HGSupport @HostGator And even after deleting and cleaning everything on 29th Jul, they are not even replying to the email, and their support is unable to do anything, just playing from pillar to post (senior tier 1, higher admin, level 2 and whatnot). I am extremely disappointed and want to migrate,

• 
  Joseph Franco (@francojosephsd) reported 22 minutes ago

  @HGSupport @DanMicovic @HostGator There is no service in my VPS since monda. One whole work week lost.

• 
  Champion Ratings (@Champ_Ratings) reported 24 minutes ago

  @HostGator I've been dealing with support via chat for an hour, I'm currently on my 5th circle with them explaining we didn't order anything as we found HostGator was crap years ago, so left

• 
  Kishor K Sukumar (@kishorksukumar) reported 24 minutes ago

  @HostGator @HGSupport Then please reply to the DM , My server is still down for 20 days now and no actual progress has been made till now @HGSupport

• 
  Follow Me On GETTR Instead. I’m @AmericasMansMan (@PeterVadala) reported 25 minutes ago

  I asked support to escalate it after an hour and a half where they attempted to fix it but couldn’t, and took over an hour to reset the server after which it promptly crashed again. @hostgator

• 
  Hephzibah Magazine TV (@Gabbybooks82) reported 29 minutes ago

  @HGSupport @HostGator What else do you need.D server has been down for 3 weeks. When it happened we immediately contacted you, and you recommended, we purchase a new dedicated server for migration, which we did but you never could fix the old server to migrate us to D new. *I-25506113 is the ref ID*

• 
  Tawheed (@tawheedsofia) reported 29 minutes ago

  @BigRock one of the worst companies every -friends be careful - they dont ifnrom u anything - they migrated me from hostgator then blackmailed me into taking expensive VPS server and then now emailed me to change name servers - did it - BOOM full crash !!!!!

• 
  Joseph Franco (@francojosephsd) reported 30 minutes ago

  @HGSupport When will you correct the VPS service? 96 hour is way out of good service.

• 
  Zombyboy (@zombyboy) reported 31 minutes ago

  @HostGator @DanMicovic I've been on two chats and three calls. I did get chat transcripts, but no emails with any information at all about how long I will be waiting. Not sure how sending you my information will help. I do know that tomorrow morning I'll be talking to my boss about KnownHost and InMotion as our new host. I'm hoping you will help make migration as easy as possible.

• 
  Kishor K Sukumar (@kishorksukumar) reported 31 minutes ago

  @francojosephsd @HGSupport My server has been down for 8 days now and still no fix yet