Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Caraguatatuba, SP | 1 |
| Deltona, FL | 1 |
| Greater Noida, UP | 1 |
| Solidaridad, ROO | 1 |
| Lima, Provincia de Lima | 1 |
| San José, Provincia de San José | 1 |
| Votorantim, SP | 1 |
| Sydney, NSW | 1 |
| Salto, SP | 1 |
| Chía, Departamento de Cundinamarca | 1 |
| Salvador, BA | 1 |
| Recife, PE | 1 |
| Ashburn, VA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Sanam Asif
(@sanamasifwrites) reported
@HostGator I have been in talks with your representatives for the last 4 days. I need my website restored but still my issue has not been resolved.
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NodeSpace Hosting
(@NodeSpace) reported
@HostGator 70. And that's not my worst! I've topped out at 140 before 🥳
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RussianPrototype
(@RysskiPrototype) reported
Being in a phone with @HGSupport with this morning was frustrating. It took over one hour and I still was not able to solve my problem. @HostGator
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Tom Tolkien
(@tomtolkien) reported
@HGSupport I sent you all the details by DM, as you requested, and you attempted to send me back to your dreadful online chat support that takes over an hour to answer a question, or your £10 a minute USA phone number. Not impressed.
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Anant Nagpal
(@anant_nagpal) reported
@FreeKaaMaal Cheated With Me. Hostgator Cashback Not Tracked. Can't Fill Missing Form. Customer Support Not Replying. Think 100Times Before You Shop From FKM🙏
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Earth To Carrie
(@FreakinFlyers) reported
@HostGator I paid you guys to migrate my sites to a downgraded hosting plan and despite multiple confirmations over phone and email of completed and successful migration, absolutely nothing was migrated. Fix this please. Thanks.
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Chestnut Chessie-Luvs (she/they)
(@ChestnutPlays) reported
@itslizziego The migrating is going...okay. The SSL certificate **** makes me want to tear my hair out. Going to call Hostgator tomorrow to get those installed.
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Glewme Corp
(@GlewmeCorp) reported
@HostGator @opensa I was just told by your support agent Marie that if I do not cooperate they will not fix my website, I though I paid for hosting. You just cost me my check mark. Who do I need to sue to get service around here
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Stabilo Boss
(@stabiloboss1708) reported
@HostGator Hi! You're website is very very slow! I'm trying to stop being billed by you and can't get onto the customer portal after trying a few times now. Please sort this out!
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Sanam Asif
(@sanamasifwrites) reported
@HostGator I have been in talks with your representatives for the last 4 days. I need my website restored but still my issue has not been resolved.
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keithlaw
(@keithlaw) reported
@warmake Yes, it's not the phone but the network. Try on wifi and see if that helps. @HGSupport hasn't been able to solve the problem on cellular (403 error, usually).
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Cycle7Comms
(@Cycle7Comms) reported
.@HostGator Fix my email. Your people have been flailing at this for days. Get it right already. Also, your hold Muzak is breaking my mind. Please ... #techsupport
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Stacyann Patrice
(@StacyannPatrice) reported
@SiteLock you really have bad service. Not only are you not protecting my website 🙄, no one answer your support lines or responds in your chat after you've been connected. What type of place are you running?! @HGSupport this is who you partner with?! 😤
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John Claudio
(@johngclaudio) reported
I think I literally corrupted my phpmyadmin database so thoroughly that I will have to call hostgator support tomorrow for a reboot. It will be so embarrassing when they see that I program, and the shenanigans I was up to. Just ****. #Coding
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Danny Garcia
(@danmiami) reported
Hey @HostGator - how can I speak to someone in support that is based in the US?