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Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Noida, UP 1
Trowbridge, England 1
Mérida, YUC 1
Centro, TAB 1
Tuxtla, CHP 1
Tepic, NAY 1
Iztapalapa, CDMX 1
Puerto Vallarta, JAL 1
Gustavo Adolfo Madero, CDMX 1
Santiago de Querétaro, QUE 1
Chandigarh, CH 1
Nogales, SON 1
Benito Juarez, CDMX 1
Papudo, V Región 2
Ixtapaluca, MEX 1
Niagara Falls, ON 1
Caraguatatuba, SP 1
Deltona, FL 1
Greater Noida, UP 1
Solidaridad, ROO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • ShanethaTech
    ShanethaTechnologies (@ShanethaTech) reported

    @HGSupport Our Site has been down for more than 12 hours. Contacted support 11 times. They told 30 min to 1 hr. Its been 3 hrs, still no solution. It is a creating a critical impact to my business.

  • charlestweets2
    charlestweets (@charlestweets2) reported

    @DianePatterson @HostGator Same, having the same issues - how embarrassing for @HostGator

  • yourmomeatsmayo
    tiff setzler (@yourmomeatsmayo) reported

    I keep telling myself I am going to switch from @HostGator, & I don't. Today was the last straw. My site has been down, I've been troubleshooting, found the issue, & stated the issue & their team is "oh let me delete files & plugins".... Why is the @hostgator team misogynistic?

  • diegotaube
    Diego Taube (@diegotaube) reported

    @HGSupport Do I need a miracle so that a human answers the phone? My email is not working for more than 36 hours. My tkt us already with you, and theoretically it was escalated, but nothing happens! There is no support in your company! Tkt No 43258247

  • NoKoolAide
    Walmart Hillbilly (@NoKoolAide) reported

    @HostGator Literally the worst company I’ve ever dealt with. Save your money and your sanity.

  • seboraid
    Sebastian Perez 🇦🇷 (@seboraid) reported

    @HGSupport I contacted 10 times you to solve a SSL issue from a client account. The result is that tell me to wait 2hs or you close the chat. Still waiting that you solve this issue and my client is claiming me for solutions

  • c_ara_campbell
    Ara (@c_ara_campbell) reported

    @DianePatterson @HostGator Same here email server down @HGSupport and the chat support isn’t working? What is going on?

  • shakerulllah
    Shaker Ullah 🇵🇰 (@shakerulllah) reported

    @ethanjaack my issue resolved thanks @HGSupport

  • emveedesign
    Michael Briggs (@emveedesign) reported

    @HostGator I have had an issue with clients SSL certificate and site has been down for over 24 hours. Been in contact with support 4 times and still not fixed. Told it has been escalated last night but still waiting. Totally unacceptable!!

  • fyrebear
    Chris A. White 🐻 (@fyrebear) reported

    @HGSupport I am having the same issue

  • ATVScoundrel
    ATV Scoundrel (@ATVScoundrel) reported

    @HostGator The "issue" is that the damn security certificate expired! It's beyond outrageous that #Hostgator would allow this to happen. How many businesses are currently paralyzed because of your gross incompetence?

  • weikfitness
    Matt Weik (@weikfitness) reported

    @DianePatterson @HostGator I’m having the same issue!

  • CynderHost
    CynderHost (@CynderHost) reported

    @ATVScoundrel @petehalvorsen @HostGator If reliability is what you’re after, our 99.9% uptime guarantee may suit you! We also offer 24/7 support and will even save you money. Our speeds are blazing fast and we’re backed by experts. I can migrate you over for free; can I flick you a DM with more info?

  • CynderHost
    CynderHost (@CynderHost) reported

    @emveedesign @HostGator Sorry to hear Michael! If you’re looking to switch providers we promise you won’t face these issues. Our experts guarantee 99.9% uptime without compromising security or service thanks to 24/7 support. We’re happy to migrate you over for free if you wish, can I DM more info?

  • mileika_jurado
    M i l y (@mileika_jurado) reported

    @HostGator I Don’t know how to contact you. The live chat doesn’t work, you doesn’t answer my emails. I can’t use my domain and I am worried cause nobody answers me. PLEASE HELP !!!!

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