Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cuauhtémoc, CDMX | 2 |
| Luziânia, GO | 1 |
| Cascavel, PR | 1 |
| Curitiba, PR | 1 |
| Shirley, NY | 1 |
| Araras, SP | 1 |
| Cochin, KL | 1 |
| Arlington Heights, IL | 1 |
| Londrina, PR | 1 |
| Atlanta, GA | 1 |
| Santiago de Querétaro, QUE | 1 |
| Chihuahua, CHH | 1 |
| Oslo, Oslo County | 1 |
| Kingston, Kingston | 1 |
| Salt Lake City, UT | 1 |
| Embrun, ON | 1 |
| Palmas, TO | 1 |
| Fortaleza, CE | 1 |
| Miguel Hidalgo, CDMX | 1 |
| Jewar, UP | 1 |
| León de los Aldama, GUA | 1 |
| Aparecida de Goiânia, GO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Yevo
(@Yevo_a) reported
@twainmurua @HostGator Mine just started working hopefully continues - all I got was admin is aware and working on it but I realized there was some issues with the php configurations that they had messed up on
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Kester Clarke
(@kesterclarke) reported
@HostGator @Hostgator, seriously this is just ridiculous. WHAT is the issue exactly? EXPLAIN!!! It's been SIX days!
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Sebastian Murua
(@twainmurua) reported
@Yevo_a @HostGator Have you had stability they told me the same crap in @bluehostsupport but it hasn't resolved the issue. I have an external API connecting to Bluehost but I get constantly a 503 error.
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Sebastian Murua
(@twainmurua) reported
@Yevo_a @HostGator @bluehostsupport Do you know if MySQL configs were restored to other values as well. I am getting Timeout Errors and I realized they have an interactive_timeout of 10 and wait_timeout of 3600. Now sure if this might be the problem
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Sebastian Murua
(@twainmurua) reported
@Yevo_a @HostGator Having the same problem but with Bluehost is the same data server. Have they provided any solution?
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Sebastian Murua
(@twainmurua) reported
@Yevo_a @HostGator @bluehostsupport Thanks dude, please be in touch if you have any news. I will also provide info if I know anything. We have an API in Heroku (Node.js) that connects through a Static IP to Bluehost database but I am getting 50X errors from Bluehost so the Node.js app crashes and I have to reboot
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Brian Gallagher
(@bgallagh3r) reported
@HGSupport It's been a few days and this networking issue has persisted. There has been little transparency about the issue at all other than "We are on it". Do better @HostGator.
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Wachira Muriuki
(@thekauzi) reported
@HostGator @HostGator Worst customer service experience. 1/2 star. Bought a hosting plan and got malware infected after 2 days. The have a SSL backend issue but keep blaming google for the blacklisting for my site downtime. upselling me another sitelock upgrade for $280 before helping.
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Cynthia T
(@Bitcoin_Mafia) reported
@HGSupport I'm trying to start a support chat on your website and it just buffers endlessly. I just got a call from a potential job that emails they've been sending to me over the past couple of days have been bouncing back.
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Jenny 🇺🇦
(@JennyMakesStuff) reported
@maedizon168 @HostGator @HGSupport Same here with my dedicated server. Unbelievably difficult to finish any work. This has been happening since the outage a few days ago.
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Roiër
(@rogeliosp) reported
from
Morelia, Estado de Michoacán de Ocampo
@HGSupport Ey the server is down and we have no response on the chat
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HostGator
(@HostGator) reported
@acadiasystems @HGSupport @acadiasystems We do apologize for the difficulty and inconvenience. Our Administrators are still working to get the issue resolved. We do appreciate your patience. -Tommy
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Acadia Systems, Inc.
(@acadiasystems) reported
@HostGator @HGSupport Do you have any details on the issue or a timeline for a correction? I can't get support to answer any questions and I cannot see the status of my open ticket online.
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Car Shipping Carrier
(@CarShipCarrier) reported
@HostGator This needs to get handled ASAP. People are losing money every minute that this isn’t fixed. To make it worse, your own customer & technical support doesn’t even know that these issues are occurring with the HostGator system. I’m told that the issues are on my site and caching. 🤬
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Wachira Muriuki
(@thekauzi) reported
@HGSupport @HostGator Worst customer service experience. 1/2 star. Bought a hosting plan and got malware infected after 2 days. The have a SSL backend issue but keep blaming google for the blacklisting for my site downtime. upselling me another sitelock upgrade for $280 before helping.
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