Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Deltona, FL 1
Greater Noida, UP 1
Solidaridad, ROO 1
Lima, Provincia de Lima 1
San José, Provincia de San José 1
Votorantim, SP 1
Sydney, NSW 1
Salto, SP 1
Chía, Departamento de Cundinamarca 1
Salvador, BA 1
Recife, PE 1
Ashburn, VA 1
Town of Hamden, CT 1
Bogotá, Distrito Capital de Bogotá 1
Limeira, SP 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • HeathDingwell Heath Dingwell (@HeathDingwell) reported from Port Saint Lucie, Florida

    @HostGator Your chat support down? Tried a couple of times now to speak with someone - get a message saying I’ll be connected to an agent within 5 minutes, and yet no one ever shows up. Need to renew my domain, but portal says my domain has been deleted. How’s that happen?

  • Rebunkedpod Rebunked (@Rebunkedpod) reported

    @HostGator Hey Hostgator, I am at a loss of what to do with this point. I have spoken to customer support maybe 10 times over the course of the last two weeks. My website got deleted by somebody at hostgator and nobody can tell me what the problem is. I'm losing tons of money and customers.

  • seanspratt Sean Spratt (@seanspratt) reported

    @HostGator you *really* need your browser based live chat support to have a sound notification feature. It's impossible to multi-task while working with live chat without any sound notifications. Bad for your CSRs and bad for customers.

  • ImParthPandya Parth J Pandya (@ImParthPandya) reported

    Hello @HostGator team, we are facing tremendous issues in payment due to the norm of Reserve Bank of India's guideline of November 2021. Do you see any possibilities of registering yourself for e-mendate like other Intl companies? Otherwise, we have to quit Hostgator.

  • tomtolkien Tom Tolkien (@tomtolkien) reported

    @HGSupport @HostGator Your support chat said there was no PHP8…

  • technolass Caroline Toews (@technolass) reported

    @Loravara We're with Hostgator right now and haven't had problems with it in terms of adding email accounts or Wordpress installations. Previously we were with Dreamhost, and they were fabulous until they started forcing their anty-spam stuff on us rather than letting us do it ourselves.

  • SspVidushi Vidushi Infotech SSP Pvt. Ltd (@SspVidushi) reported

    @HGSupport we raise more than 4 tickets on HostGator last few weeks and yet not get a resolution on that, we follow up with the support team, and we got the typical answer " our admin working on it and they will send an update on mail" . no one takes this on high priority.

  • VeniceSprings Ruster (@VeniceSprings) reported

    @letsencrypt I'm not sure whats up but for a few months now my certificate has not been working. hostgator took a look, customer said they fixed it but it still isn't working on my side in any of my browsers, and friends said its not working on their side either. not sure what ive done

  • ecarlesi Emiliano Carlesi (@ecarlesi) reported

    Possible threat on hxxps://serc-08mtb[.]com/mandt/login/index[.]php?login_form=True&session_Id=bbd2cf675c0d5baf12ccc31207bc2402 #hostgator

  • Imafia97 Mohit Bhatia (@Imafia97) reported

    @HGSupport The whole webmail is down, cant even access it. Please help

  • AnujKum25040178 Anuj Nagar (@AnujKum25040178) reported

    @HostGator @HGSupport @hostgatorindia you have the most untrained customer support. Call time is limited to 30 mins and your Exective takes 15 mins to understand the issue and put on hold for next 15 mins. I have made 15 calls in last week but issue isn’t resolved yet

  • SandhyaXYZ Sandhya ᴿᵃᵃᵃ ᴬᵍᵉⁿᵗ 🇮🇳🇮🇳🇮🇳 (@SandhyaXYZ) reported

    @HostGator What happened to Austin Data Centre? I'm unable to contact support. always throwing error "We are facing issues in accessing the services hosted in our Austin Data center."

  • SCUncensored Gellman (@SCUncensored) reported

    @WrestlingTradi2 I had the same issue with my site earlier this week. Are you with Hostgator?

  • AA_MediaStudios AA Media Studios (@AA_MediaStudios) reported

    @HGSupport @HostGator can you confirm that there are some server issues and the admin is working on it? We've had issues with some sites for 24 hours!

  • macelus Marcelus Modesto (@macelus) reported

    @HGSupport I ALREADY TRIED TO SOLVE MY PROBLEM 5 TIMES, I JUST GAVE UP AND I'M CHANGING PLATFORM

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