Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Palmas, TO | 1 |
| Cuauhtémoc, CDMX | 1 |
| Fortaleza, CE | 1 |
| Miguel Hidalgo, CDMX | 1 |
| Jewar, UP | 1 |
| León de los Aldama, GUA | 1 |
| Aparecida de Goiânia, GO | 1 |
| Noida, UP | 1 |
| Usme, Distrito Capital de Bogotá | 1 |
| Santa Cruz de la Sierra, Departamento de Santa Cruz | 1 |
| Bueno Brandão, MG | 1 |
| Irapuato, GUA | 1 |
| Greater Noida, UP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Umer Parvaiz
(@umerparvaiz) reported
Hi @HGSupport, I have been requesting restoration service for a hosting which was accidentally deleted by your billing. its been 3 days, and i am going around in circles with zero clarity on timeline. Case ID: 30115038
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Mag
(@magusxcom) reported
@HGSupport Can i get some help. have been reaching you for two months now, but nothing!
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18-wheel ****** bastard
(@KatKlaw) reported
@HGSupport soooo it appears my site is broken, throwing SQL errors, having issues accessing the help system.
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Karan Gadhavi
(@karan_gadhavi) reported
@HGSupport can't believe you don't have ticket/email support? You only provide phone and chat support which is down.
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Jay Zippo
(@Beruud) reported
@mediatemple I should of left you guys a long time ago. I have my 12 other sites on Hostgator, & I was lazy with my main site. You fail at email hosting, changed MX records. Now I was told my ONLY site with u is down, why? You changed permissions without my knowledge. You suck.
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Vic Hecha
(@VicHecha) reported
@AerieSaunders $1000 a year for hosting? Does that all go to HostGator? Would love to help lower those costs if so. Understand you are writing an article for new talent. Pretty interested in seeing if we could partner to help lower any hosting overheads potential talent might have.
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Clarence P. Cameron
(@clarowl) reported
@HGSupport On the 28th, I called your support line. The woman who answered knew nothing about websites. I asked some questions about uploading files, and she told me I should check my index.html. After ten minutes, I told her that she was no help and I politely ended the call.
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CarnGerrishCreative
(@carngerrish) reported
@HostGator I’m probably losing a client - still waiting for you to fix your server after 3 days - website still down
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Gabrielle
(@msgabrielleann) reported
I might be more irritated than normal but @HostGator support is absolute TRASH 🗑
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Miss Cameron Cabrel
(@YesMissCabrel) reported
I FINALLY, after MONTHS of having the domain and the package, got the motivation to start working on my website...and @HostGator is either not working, or I'm just confused. -.-
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Amit Singh
(@amitksi) reported
What a support that Hostgator India is not able to solve a IP blacklist issue from last 1 month support team does not have any answer @HostGator @HGSupport @hostgatorindia case id - 29650582
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Green Politics Lol⚡️👀🔥
(@PressHotSpot) reported
Everything was a complaint in the old days Hostgator was saying I was taking up too much of their bandwidth and shut me down. There was a issue of me needing to pay a few thousand dollars a month just so I could run my site or I was being forced to leave. Lol
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Jas
(@JasmynElaine) reported
from
Kansas City, Kansas
I really can’t understand how I KEEP getting billed for Domain Privacy protection with @HostGator and I literally don’t have any domains with them anymore. Where tf do I cancel this ****????
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Lynne Gabriel-Caine
(@heyitslynneg) reported
@HGSupport I’m in Houston too. Power down really wasn’t a week long. 🤥 I’ve basically been told lies when some reps told me the migration is in progress. 🙄
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Shuhood
(@shuhood_elly) reported
@HostGator @HGSupport @HGIndia it’s been over 5 days your support team has been keeping our company form been able to use emails. They say dedicated team handles win server & the support services are unable to check. Win team is so dedicated after 5 days still it’s not working
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