Hostgator Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kudehinbu Oluwaponle (@koluwaponle) reported 13 seconds ago

  @HostGator @HGSupport I requested using the money to cover cost of my existing snappy VPS, your support refused. They insisted on refunds, they tried refunding to my naira card, it failed and I told them to refund to my dollar card, they promised to do so but never did

• 
  OkYall (@okyall55) reported 2 minutes ago

  @Hostgator, unbeknownst to me no longer provide, free backup. Had I known this, I certainly would have moved my blog much, much sooner to @BlueHost who provides it for a free with zero charge restore fees. You have lost your customer service score but your bottom line may have increased TEMPORARILY. Now that I've been forced to review my choice of hosting services for all my blogs and websites, I also have learned that they have almost 10 points higher ratings than you and are a fraction of how much you charge.

• 
  coltswalker (@coltswalker) reported 7 minutes ago

  When I was a customer of #HostGator web hosting they suspended my account, and all of the web sites I was hosting, all of the email accounts, domains, everything, because someone complained to them about an article on a 3rd party wiki. AVOID HOSTGATOR! #consumerProtection

• 
  ZH Javali (@zahidjavali) reported 12 minutes ago

  @BigRock After Hostgator was migrated to Big Rock, service disruptions have become a daily affair during off peak hours. Support says process count exceeded 25, but doesn't give the exact cause of the downtime. Can you tell what's really happening?

• 
  Tapish Jain (@_tapish) reported 13 minutes ago

  @BigRock The migration has so many bugs that it is impossible for me to renew my hosting that I had on hostgator. If I didn't renew by tomorrow, my servers will go down, while bigrock support says they are helpless. This video is misleading. @bhavintu

• 
  OkYall (@okyall55) reported 14 minutes ago

  @Hostgator, unbeknownst to me, no longer provide, free backups. Had I known this, I certainly would have moved my blog much, much sooner to @BlueHost who provides it DAILY for a free with a $0 restore fee. You have lost your customer service score but your bottom line may have increased TEMPORARILY. Now that I've been forced to review my choice of hosting services for all my blogs and websites, I also have learned that they have almost 10 points higher ratings than you and are a fraction of how much you charge. Why on earth would anybody pay more, get less, and risk loss? Since I have suffered from your lack of customer care, I will be moving my blogs. Do not touch them again until I have gotten all of my content removed

• 
  Shamail Aijaz (@shamailaijaz) reported 18 minutes ago

  Disappointed with @HostGator's customer support. No update on ticket S-2195876 after 5 days. Unprofessional compared to other hosting companies. #worstcustomerservice

• 
  HostGator Support (@HGSupport) reported 19 minutes ago

  @academicoweb @HostGator We hear you that you are having trouble with the auth code and have concerns about the price and specs of your hosting plan. Repeatedly mentioning us in posts and replies keeps us going through notifications instead of being able to help you. Hence, "spam." Our DMs are open.

• 
  Egerton Sinclair (@Eg_a_Sinclair) reported 20 minutes ago

  @skystracloud Hey, no it didn’t so I’ve moved to a new provider. Had enough of hostgator and their lack of customer service

• 
  Mike Shor (@MikeShor) reported 21 minutes ago

  @HostGator It makes me very sad but I'm transitioning all of my domains away from HostGator as your customer support went from amazing to complete crap in the last two years

• 
  CENSORED BY T!!TTER (@PeterVadala) reported 21 minutes ago

  @hostgator AmericasMansMan family of Web Sites is down AGAIN

• 
  Joe Youngblood - SEO, Futurology, AI, Marketing (@YoungbloodJoe) reported 23 minutes ago

  Rocketship SEO Plugin: We have identified a memory handling issue with our plugin that appears to largely impact Yoast users on Bluehost (though not HostGator which is the same company). in 100% of cases we've investigated the issue goes away in a few hours as memory used subsides. You might get an error immediately after activating the plugin that says there has been a critical error on the site. Your site and Admin area are fine, this is the memory issue manifesting itself. You might also get a report emailed by WordPress saying the issue was caused by @Yoast using too much memory, but it is our plugin causing the problem not Yoast. Our best guess at the moment is that this error is caused by our compatibility settings with Yoast which is performed automatically upon install and activation. We are looking at making this process more efficient and improving our compatibility so sites in shared environments like Bluehost do not encounter this issue.

• 
  jigsaw kloud (@jigsawkloud) reported 25 minutes ago

  @ZKDID_ Never used Hostgator, so I have no point of reference. I switched from SiteGround as their renewal prices just kept increasing. Hoping to eventually switch to decentralised hosting. Keeping an eye on @IagonOfficial

• 
  Vasudevan M.R. (@VasudevanMR) reported 28 minutes ago

  @hostgatorindia @HGSupport My emails have been blocked apparently because my IP address has been flagged. But I use a dynamic IP allotted by my ISP @airtelindia . I have no control over the IP. There is no way for me to resolve the issue. Absolutely pathetic.

• 
  Kimberly K Absher (@kkabsherwrites) reported 28 minutes ago

  @HostGator It’s super straightforward. Cancel the Titan email, make sure it doesn’t auto-renew and REFUND the charge.