Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sorocaba, SP | 1 |
| Paraguaçu Paulista, SP | 1 |
| Mérida, YUC | 1 |
| Brasília, DF | 1 |
| Gloversville, NY | 1 |
| São Paulo, SP | 1 |
| Cachoeiro de Itapemirim, ES | 1 |
| São João de Meriti, RJ | 2 |
| Pelotas, RS | 1 |
| São Caetano do Sul, SP | 1 |
| Cuautitlán Izcalli, MEX | 1 |
| Rio de Janeiro, RJ | 1 |
| Benito Juarez, CDMX | 1 |
| Santiago de Querétaro, QUE | 1 |
| Aguascalientes, AGU | 1 |
| Bogotá, Bogota D.C. | 1 |
| St. Petersburg, FL | 1 |
| San José, San José | 1 |
| Panamá, Panamá | 2 |
| Peacehaven, England | 1 |
| Balneário Piçarras, SC | 1 |
| Tlajomulco de Zúñiga, JAL | 1 |
| Iztapalapa, CDMX | 1 |
| Tepic, NAY | 1 |
| Texcoco de Mora, MEX | 1 |
| Iquique, I Región | 1 |
| Cardiff, Wales | 1 |
| Santiago, Santiago Metropolitan | 1 |
| San Miguel de Allende, GUA | 1 |
| Santa Clara, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Russell Kaye (@russellskaye) reported@DanMicovic @HostGator @HGSupport I cannot access the WHM on my two Hostgator hosting products: VPS & Reseller Servers. I'm unable to get chat support either.
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Noise Return (@NoiseReturn) reported@HGSupport @HostGator I have called multiple times about an issue and no one on the phone has been able to help me. Your website says you have 24/7 support but it's actually just under Eastern time business hours. Your live chat feature is broken. I'm really disappointed.
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SetraHost (@SetraHost) reportedThinking about leaving Bluehost, HostGator, or SiteGround? We make it easy with free same day migrations, zero downtime and real human support. No risk - just faster, more reliable hosting at lower prices. Feel free to reach out if you have any questions and we're here to help!
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HostGator (@HostGator) reported@betocreativo @Hostinger If your account is US-based, we offer 24/7 phone & chat support with real humans, the AI can help route you to them if needed. If you are a HostGator LATAM customer they also offer chat support were you can reach a live agent, anytime.
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B2B2B2B? Nicky D (@nick_donellan) reported@HGSupport we are still having issues with our email servers. This is like the 8th or 9th day of issues. It takes about 45 seconds to pull up every email. We run a medical equipment supply company and emails are getting lost and accidentally deleted with important documents in
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Daniel De la Cruz (@dadeze) reported@HostGator My server has been down for three weeks, and I still haven't received a response. They don't have any backups. I want to know if I should consider the data from my two accounts on the VPS lost.
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deepanshu garg (@dkdipanshu) reported@BigRock I am stuck with hostgator migration, your support number are not available , Chat team is not able to support , where should i go ??
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Zennie Abraham ZENNIE62MEDIA #CES #NFLDRAFT #SDCC (@ZennieAbraham62) reportedHey @HGSupport Vinayak is playing games with me. HG admins know how to update the SSL Certificate, but he acts like he can't do it and will not get help. I asked him to get a supervisor. He will not.
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Misty Lake | Photographer (@Misty_Lake) reported@HGSupport I never had a free plan. The email address doesn't say HostGator or Gator in the domain.
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Kishor K Sukumar (@kishorksukumar) reported@HGSupport @HostGator @HGSupport "Updates will be emailed"? You haven't sent an email update in over 60 hours! 9 days of downtime with absolutely zero ETA is a massive failure. As a system administrator, I know this level of outage is unacceptable. Stop stalling and restore my server.
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PixelsTech (@PixelstechNet) reportedIt seems our service provider @HostGator has some issue and our site is not able to access atm. Sorry for the inconvenience. Will try to get it back online soon. Thank you for your patience.
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HostGator Support (@HGSupport) reported@dcodrea We know that popup looks sketchy, but it isn’t from your HostGator site; it’s a browser extension (Coupert) injecting coupon ads over your dashboard. Try incognito or another browser; if it’s gone, remove the extension. If not, support can help!
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HostGator (@HostGator) reported@darthguero @HGSupport Have you tried our frontline phone support? If you haven't, please try to do so as they are the best to assist when it comes to this kind of issue.
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Fabiyi | React | TypeScript (@script_codes) reported@MudiTheInvestor @myarmone The first time I experienced true customer care was with @HostGator after suffering in the hands of WhoGoHost(a Nigerian hosting company)
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Neumie Awards (@NeumieAwards) reported@HostGator I'm a reseller and all my customers' sites are STILL DOWN and where is the fix???