Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chandigarh, CH | 2 |
| Solidaridad, ROO | 1 |
| Lima, Provincia de Lima | 1 |
| San José, Provincia de San José | 1 |
| Votorantim, SP | 1 |
| Sydney, NSW | 1 |
| Salto, SP | 1 |
| Chía, Departamento de Cundinamarca | 1 |
| Salvador, BA | 1 |
| Recife, PE | 1 |
| Ashburn, VA | 1 |
| Town of Hamden, CT | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Limeira, SP | 1 |
| Luziânia, GO | 1 |
| Cascavel, PR | 1 |
| Curitiba, PR | 1 |
| Shirley, NY | 1 |
| Araras, SP | 1 |
| Cochin, KL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Jose Angel Linares 🇸🇻
(@WarzoneHeatt) reported
@HGSupport Got it up & running, you guys do really have the best customer service 🙏🏽
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screwtape
(@kanjuo) reported
@NewfoldDigital @HostGator I have been a loyal customer of Hostgator for 11 years, but its really been painful to watch the degradation of the levels of customer support over the period. I have been confounded by how your support team refuses to take responsibilty.
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Julie Kubiak
(@JulieKubiak) reported
@HGSupport 3rd week running & 3 out of my 6 websites are down. Every time I contact you to update the PHP version but something keeps rolling it back causing my sites to be unaccessible. AND THESE ARE JOOMLA SITES NOT WORDPRESS 😡 WTF is going on??? #support #business #PHP
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Just Exploring!
(@just_a_presence) reported
@hostgatorindia I had my hosting account badly infected with unknown virus only after hosting at you. I never imagined that shared hosting that big immense at hostgator. I now may lose a lot of client websites that costs thousands. You're solely responsible!
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Bluehost
(@bluehost) reported
@mdabukozw @HGSupport @DreamHost Hello! Sinatra should work fine with Ruby, however, we recommend reaching our support team via phone at 888-401-4678 regarding this. Here are a few article that may be helpful to you: How to Set Up Sinatra on Bluehost | SoftArtisans & Ruby on Rails: Setup | Bluehost Support
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John Bunchanumbers
(@carmanavenue) reported
Third time in chat with @HostGator trying to get them to redirect my clients' domains. It's impressive how difficult they are, I'd have to try hard to be this bad at my job.
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Garrett
(@ReclaimMirth) reported
@HostGator Update: a very helpful high tier support agent named Jed figured out the problem and was able to bring the database back. Thank you Jed I hope they give you a raise because you deserve it!!!
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CryptoShields
(@cryptoShields) reported
@ICANN - Is there a way people can report Fraudulent Websites running NFT Scams and have them Shut Down ASAP? @Namecheap and @HostGator seems to be the 2 Favorite providers the Scammers go to.
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Kavita | Digital Marketer | Freelancer India
(@DigitalKavita) reported
@HostGator we are facing some malware issue on our website & trying to communicate. No one giving the right resolution from your tea of executives.Can anyone from HG team connect and close the matter asap.we facing critical issue.since morning explained issue to 2-3 chat exec.
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Jadeer Nandi
(@JadeerTK) reported
@BluehostIndia Your VPS is worse than a Hostgator Shared Hosting. Your customer support is even worse. I have contacted 26 times with your chat support in tha past 2 day. Still the issue is not fixed.
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CryptoShields
(@cryptoShields) reported
@ICANN @Namecheap @HostGator Great thank you. But in terms of reaction Speed, how can we make sure the Fraudulent Domains are shut down ASAP. Because 1 hr Running is enough to allow them getting away with thousands of dollars.
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Kavita | Digital Marketer | Freelancer India
(@DigitalKavita) reported
@HGSupport we are facing some malware issues on our few websites and trying to communicate. no one giving the right solution.can anyone from HG team connect and close the matter soon.very critical issue we facing.since morning i have explained this issue to 2-3 chat executives.
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Rahul Pandit
(@IMRahul_Pandit) reported
Very poor Service provider @HostGator .. No Customer Support
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Kavita | Digital Marketer | Freelancer India
(@DigitalKavita) reported
@HGSupport @hostgatorindia facing some malware issue on our website & trying to communicate. No one giving the right resolution frm ur team of exec.Can anyone from HG connect and close the matter asap.facing critical issue.explained issue to 2-3 exec.
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T.J. Dickerman
(@2010ceo) reported
@HGSupport @HostGator Thanks, after reloading and getting a third support person they were finally able to stick around long enough to figure out the situation.