Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chihuahua, CHH | 1 |
| Oslo, Oslo County | 1 |
| Kingston, Kingston | 1 |
| Salt Lake City, UT | 1 |
| Embrun, ON | 1 |
| Palmas, TO | 1 |
| Cuauhtémoc, CDMX | 1 |
| Fortaleza, CE | 1 |
| Miguel Hidalgo, CDMX | 1 |
| Jewar, UP | 1 |
| León de los Aldama, GUA | 1 |
| Aparecida de Goiânia, GO | 1 |
| Noida, UP | 1 |
| Usme, Distrito Capital de Bogotá | 1 |
| Santa Cruz de la Sierra, Departamento de Santa Cruz | 1 |
| Bueno Brandão, MG | 1 |
| Irapuato, GUA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Zennie Abraham CEO ZENNIE62MEDIA INC #CES2023
(@Zen62com) reported
@HostGator @HGSupport HostGator did not sell me a dedicated server to experiment but for extra space. That was never the sell point.
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Trena V. Stubbs
(@trenavstubbs) reported
@HostGator My sites hosted with you have been randomly give error messages for weeks now. Is something going on that you can’t fix?
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Robb Alexander
(@soccerra) reported
@HostGator Your idea of prioritized and my idea of prioritized are two different things. Why am I not able to be provided live support with this issue. Your frontline tech support are not able to do anything beyond "restart" and "fill out support ticket" both things that any user is able
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Mia
(@tcan1337) reported
Dear @HGSupport It's still not true. Stop pushing the same lie to the customer. IF A WORDPRESS CARE OR RESPONSE CUSTOMER IS COMPROMISED THEY DO NOT HAVE TO PAY ANYTHING ADDITIONAL FOR THEIR CLEANING. Feel free to reach out if you need that louder.
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Antonio M.
(@antmonda) reported
@HostGator The only big problem with their service is support, the server goes down on a Sunday and there is no one to help you until Monday at 10 am. 😡
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Robb Alexander
(@soccerra) reported
@HostGator If any of my contacts are reading this and you have websites. Do not use HostGator. Literally the worst support/hosting company on the market today. #FriendsDontLetFriendsUseHostGator
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Denis Warburton
(@orangecomma) reported
@HGSupport Is anyone there anymore??? FTP is still broken... and it’s not because of any disk space issues on MY end. I need someone who can actually help, and the last support person I waited an hour for wasn’t that. Really wish you all hadn’t gotten rid of tickets....
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Indra
(@IndraAppala) reported
@HostGator today you lost a long time loyal customer due to lack of words how can I put it hmmmm.. yeah idiots who could not lift restrictions on my blog!! @HGSupport learn how to respect your loyal customers!! And email from escalated support with 20% discount is useless!!
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HostGator Support
(@HGSupport) reported
@autobics @HostGator Hello, we are sorry for the inconvenience caused to you. If you are facing any outstanding issues, send us a DM with the domain name and the ticket number so we can look into it?
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Kenneth Erwin Engelhardt
(@OnionfarmsMedia) reported
There have been issues with the website on and off all night. It has been on the server end with HostGator. If it is down again, I will resolve it when I get home from work this afternoon. Thank you.
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Sarah Jezek
(@SJezek) reported
from
Montréal, Québec
@mikevolmar @GoDaddyCanada @HostGator Eek. Well, fingers crossed. Trial and error at this point. I'm just happy to be able to work with a support team to resolve issues.
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Band Bajaate Raho (BBR)
(@BandBajaateRaho) reported
@BlendinIndore @HostGator Please look into this issue.. #bandBajaateRaho
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Jan Miklaszewicz
(@JanMiklaszewicz) reported
@LucyChalice I had a site running Wordpress with HostGator. No problems with it, but the site maintenance (security, updates etc.) can be a pain. Didn't renew after a year, just went free with Google Blogger. Very easy to use. Only downside is it's not much good for e-commerce.
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Teaching 4 Business
(@t4bacademy) reported
@HGSupport - any idea when our web and mail servers will be back up and running. They have been down for over 9 hours so far, and support chat can't help, saying it needs to be Admin Support who reboot the server. The problem is there is no way to contact Admin Support.
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Robb Alexander
(@soccerra) reported
@HostGator Id like to know in what world you feel that a now going on 8 hour outage is not considered "patient" as well.. I would also like to know in what world you consider a 24-48 hour response time to anything beyond the previous statement is considered "support".
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