Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Papudo, V Región | 2 |
| Noida, UP | 1 |
| Trowbridge, England | 1 |
| Mérida, YUC | 1 |
| Centro, TAB | 1 |
| Tuxtla, CHP | 1 |
| Tepic, NAY | 1 |
| Iztapalapa, CDMX | 1 |
| Puerto Vallarta, JAL | 1 |
| Gustavo Adolfo Madero, CDMX | 1 |
| Santiago de Querétaro, QUE | 1 |
| Chandigarh, CH | 1 |
| Nogales, SON | 1 |
| Benito Juarez, CDMX | 1 |
| Ixtapaluca, MEX | 1 |
| Niagara Falls, ON | 1 |
| Caraguatatuba, SP | 1 |
| Deltona, FL | 1 |
| Greater Noida, UP | 1 |
| Solidaridad, ROO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Trev Gorbachev
(@GorbachevTrev) reported
@elemntor 3rd day of using Elementor Pro. Helped me build web pages so quickly. Until today, when multiple pages started giving me a System Error 500. Hostgator ran tests, found no issues at their end. Sad that I couldn't find a 24x7 Elementor help line. Bad delay.
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NETSENTERTAINMENT.COM
(@NetEntertainer) reported
@HostGator You bad support surely gives customers, LateNightThoughts so bad
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david curtis
(@_David_Curtis_) reported
@HGSupport hello. My email is down and I can’t access cPanel. Your live chat also appears to be down. Please advise.
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MLSlavePuppet
(@MlSlave) reported
@carolyna_luna @BrigitWrites I’ve used Hostgator for a vanilla site and I was really dissatisfied because it lags, the help they provide isn’t the best and the site loads slowly
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G2N HOST
(@G2N_HOST) reported
@HarishKaushik99 @HostGator If you were here you would not be angry, in addition to having support every day by phone and chat.
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Kevin Holloman
(@Kevin_Holloman) reported
@HGSupport It's kinda messed up that literally every other shared hosting will allow me to alter my php to prevent timeouts, but you guys will not. That's a bad look.
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SmartMediaMarketing
(@SmartMediaM) reported
@HostGator is HOT Garbage - DO NOT EVER USE THEm.. Billing and Security ISSUES- I promise you will regret it
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Sam Gillespie
(@sgmgillespie) reported
@HGSupport I have tried around 12 times now to get help through your chat but it keeps failing (messages stop sending and chat support stops replying). How can I get support through email?
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Carolyn Hogarth
(@CarolynHogarth) reported
They are saying we have not paid for that site, when in fact we have. We paid for 3 years of service from this site through HostGator, and Word-press. And further someone has been removing my words, and pictures from my site. Why? It is a spam email....
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Lucien Sabre
(@luciensabre) reported
@blackleg471 @Hostens_hosting One of the WORST you mean. 🤢🤮 Bluehost (and all its fellow EIG brands like HostGator, iPage, JustHost, Host Monster....and several dozens of other brands) are pure hosting garbage. Only their affiliates recommend them.
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Name cannot be blank
(@qiaodengf) reported
@HostGator Had such a great experience with this hosting until we needed support. We got our service shut off early, they they promised to fix it and botched that entirely. Still waiting for their help.
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Jay Zippo
(@Beruud) reported
@HGSupport @HostGator No. Your servers were down, verified by a CSR. They just came back up. Down for over an hour. But all is well now. Thanks 👍
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Jay Zippo
(@Beruud) reported
So @HostGator is down. Luckily I saved my content I wrote before it **** the bed. Took CSR 12 minutes to tell me, they are rebooting the server. Since I am in the industry, that should take 2-3 minutes. It's been over an hour. GRRRR. Oh well, guess I can watch #bills play.
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InTakeCreate
(@intake_create) reported
@steffs_journey I would assume most answers you get in here will be affiliate links. Which isn't bad but doesn't give a great representation of top tier web hosts. For absolute safety, I would honestly say the big names like: Namecheap HostGator Or even goDaddy
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Chris @ HathwayCreative
(@HathwayCreative) reported
@HGSupport Hi, Everytime I login to Live Chat I am asked for a PIN, I've never had a pin and it takes ages to verify me before we can continue. Just over 10 minutes to acheive verification which is a waste of my and your supports time. Is there a solution to this?