Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cuauhtémoc, CDMX | 2 |
| Arlington Heights, IL | 1 |
| Londrina, PR | 1 |
| Atlanta, GA | 1 |
| Santiago de Querétaro, QUE | 1 |
| Chihuahua, CHH | 1 |
| Oslo, Oslo County | 1 |
| Kingston, Kingston | 1 |
| Salt Lake City, UT | 1 |
| Embrun, ON | 1 |
| Palmas, TO | 1 |
| Fortaleza, CE | 1 |
| Miguel Hidalgo, CDMX | 1 |
| Jewar, UP | 1 |
| León de los Aldama, GUA | 1 |
| Aparecida de Goiânia, GO | 1 |
| Noida, UP | 1 |
| Usme, Distrito Capital de Bogotá | 1 |
| Santa Cruz de la Sierra, Departamento de Santa Cruz | 1 |
| Bueno Brandão, MG | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Denis Warburton
(@orangecomma) reported
@HGSupport Is anyone there anymore? FTP is still broken.....
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Digitize Info System
(@digitizeinfosys) reported
@HostGator @HGSupport This is 3rd day I am trying to renew my domain and I have no options loading. Your team is really working behind the issue? #hostgator #support
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Progressively Disgusted Elizabeth
(@DoubtNQuestion) reported
@HGSupport If it's so crucial why does your dept make such gross errors? It's not a virtual or prepaid card. It's a physical American Express card. How can I work with the incompetence when I don't feel comfortable disclosing more info to a Co. that can't get something that basic right?
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Xavi Fiu Fiu™
(@XaviNoWoke) reported
@HostGator Hello, I bought one of your plans and the domain that I prepaid was not assigned to me. Your technicians just tell me to wait and don't solve my problem.
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Sumit Vyas
(@sumitgvyas) reported
@officialskgupta @HGSupport @hostgatorindia They are not going to resolve the issue for you. Their hosting goes down every day at least twice by default. Hostgator India is one of the worst hosting possible. I am chasing them for the last 2 months. No solution till now.
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John Pullum
(@JohnPullum) reported
@HostGator It's bad when you call tech support and their phone connections aren't working well. I'm hearing every other word. I called back and got the same person with the same bad connection. No, it's not my connection because I hear the automated portion just fine. #hostgator
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Ndifon Luke💻🔌
(@luke_ndifon) reported
@HostGator @HGSupport is the worst hosting platform. I bought a new domain with them and next thing is my account is suspended for no reason. Disgusting
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4 Skee F💕💚
(@nogracenocase) reported
Hey @HostGator does your customer service exist? Do you have reps that actually know what they’re doing?! This is ridiculous.
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DomainPluto
(@DomainPluto) reported
@HostGator We have plenty of websites on your hosting that’s not working and are being redirected. Unfortunately we can’t get through to your “support”. We will be moving from you soon.
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Sumit Vyas
(@sumitgvyas) reported
@NANHEGUJRAL @HostGator Same here. The site goes down everyday. And they will give a generic response. Pathetic service.
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Nanhe Gujral
(@NANHEGUJRAL) reported
One of the worst service till date from @HostGator Every second day our website is down... made a very bad decision..
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Sleak
(@Sleaklight) reported
@HGSupport last night I tried getting in touch with support regarding websites with malware in my account yet after an hour wait, couldn't get a hold of anyone in live chat, where can we open a ticket? It's been a while since I've used support and can't find that option.
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Vijith Nair
(@navijith) reported
@sumitgvyas @HostGator @hostgatorindia My website is down since morning and its been 4 hours now ... not not up at all
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Azalea Creations
(@AzaleaCreation2) reported
@HGSupport Hostgator chat is not working and I need help!
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Xavi Fiu Fiu™
(@XaviNoWoke) reported
@HGSupport I already did everything you asked, the domain is still free in Whois and I still can't use my hosting. And I've already wasted a lot of time talking to support so they always tell me that they can't do anything.
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