Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Papudo, V Región 2
Santiago de Querétaro, QUE 1
Chandigarh, CH 1
Nogales, SON 1
Benito Juarez, CDMX 1
Ixtapaluca, MEX 1
Niagara Falls, ON 1
Caraguatatuba, SP 1
Deltona, FL 1
Greater Noida, UP 1
Solidaridad, ROO 1
Lima, Provincia de Lima 1
San José, Provincia de San José 1
Votorantim, SP 1
Sydney, NSW 1
Salto, SP 1
Chía, Departamento de Cundinamarca 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • JulieSpira ❤Julie Spira (@JulieSpira) reported

    @HGSupport Please check your DM and have a senior supervisor call me re: an urgent matter. I've never been treated so horribly by a web hosting company, or any company for that matter.

  • fitmodelchelsea Chelsea Wright (@fitmodelchelsea) reported

    Is anyone else having issues with @HostGator ALL 3 of my sites which are run through them have been disabled and labeled as malicious sites. In the 3 years of having them, never had an issue until today. #hostgatorfail

  • ajonit Ankur Jain (@ajonit) reported

    @HGSupport Tried that, Not working. Sending DM.

  • dnprotect dnprotect (@dnprotect) reported

    @jatin2180 @HGSupport Not sure what you mean by 'partial access'. You either have control over & own it or not? If you own it, you can transfer to any other registrar. There are times when errors occur, and you're allowed to pay for a domain that's not actually available. If so, they issue a refund.

  • JC_Wrighter JC Wrighter (@JC_Wrighter) reported

    Another one of my @HostGator websites is all of a sudden having issues. Does anyone have any recommendations for a good hosting provider? I think it's time to change. #hosting #hostingsites #hostingproviders

  • DigitalKavita Kavita | Digital Marketer | Freelancer India (@DigitalKavita) reported

    @HGSupport @hostgatorindia facing some malware issue on our website & trying to communicate. No one giving the right resolution frm ur team of exec.Can anyone from HG connect and close the matter asap.facing critical issue.explained issue to 2-3 exec.

  • JulieKubiak Julie Kubiak (@JulieKubiak) reported

    1 1/2 hours to @HGSupport support chat, and then the chat goes down 😡 nothing was fixed, nothing resolved, it’s beyond a joke 😡😡😡 #CustomerService #businessowner #fridaymorning

  • LockSafe LockSafe (@LockSafe) reported

    @HostGator used to be a great company but the service just gets worse

  • DigitalKavita Kavita | Digital Marketer | Freelancer India (@DigitalKavita) reported

    @HGSupport we are facing some malware issues on our few websites and trying to communicate. no one giving the right solution.can anyone from HG team connect and close the matter soon.very critical issue we facing.since morning i have explained this issue to 2-3 chat executives.

  • roberto_bayardo Roberto Bayardo | bayardo.eth (@roberto_bayardo) reported

    @HGSupport Feel free to shoot me a DM and I can provide the traceroute or other info you might need. I've already moved to another hosting provider though after too much finger pointing from previous support calls.

  • WarzoneHeatt Jose Angel Linares 🇸🇻 (@WarzoneHeatt) reported

    @HGSupport Got it up & running, you guys do really have the best customer service 🙏🏽

  • MrMKoryJ75 All the nopes (@MrMKoryJ75) reported

    @HostGator For the past three years, something detrimental has happened to my VPS. HG support is always on point, but there's typically no explanation in regard to the root cause.

  • LockSafe LockSafe (@LockSafe) reported

    @HostGator worst service ever

  • mred53 mred (@mred53) reported

    I've opened a ticket with @HostGator to fix this, so hopefully that'll be done soon

  • designbilly Billy Mitchell (@designbilly) reported

    Just told customer support at @HostGator there where wrong when they tried to steer me into using a payed SSL service. I figured out I had to use Run AutoSSL under SSL/TLS in cPanel to get the free Let’s Encrypt working. #webdevelopment

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