Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Caraguatatuba, SP | 1 |
| Deltona, FL | 1 |
| Greater Noida, UP | 1 |
| Solidaridad, ROO | 1 |
| Lima, Provincia de Lima | 1 |
| San José, Provincia de San José | 1 |
| Votorantim, SP | 1 |
| Sydney, NSW | 1 |
| Salto, SP | 1 |
| Chía, Departamento de Cundinamarca | 1 |
| Salvador, BA | 1 |
| Recife, PE | 1 |
| Ashburn, VA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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NSTP
(@NSTPtaxPro) reported
@HostGator These issues have been going on since May 13, when do you plan on having them resolved?
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You can call me Rick
(@RickWritesNow) reported
@HostGator Still down? Our site is offline again. Whats the ETA getting this resolved
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Acadia Systems, Inc.
(@acadiasystems) reported
@HostGator @HGSupport @HostGator Still an issue! We need answers! The lack of communication on this is just brutal.
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Tim Bunting 🇳🇿🇯🇵
(@kiwiyamabushi) reported
(Oh, I'm having issues with my hosting, so photos aren't always showing up. I'm hoping to have this issue fixed soon. DO NOT USE Hostgator!!!)
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Paras Patel
(@ParasPa13524935) reported
@hostgatorindia @HostGator @HGSupport We are using your hosting service(5-6 business accounts) for 6-7 years and now we are irritated with your service. Issue 1: Yesterday, all email accounts(151 email id) data has been automatically deleted from your server without any reason
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Wachira Muriuki
(@thekauzi) reported
@HostGator Worst customer service experience. 1/2 star. Bought a hosting plan and got malware infected after 2 days. The have a SSL backend issue but keep blaming google for the blacklisting for my site downtime. upselling me another sitelock upgrade for $280 before helping.
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Wachira Muriuki
(@thekauzi) reported
@HGSupport @HostGator Worst customer service experience. 1/2 star. Bought a hosting plan and got malware infected after 2 days. The have a SSL backend issue but keep blaming google for the blacklisting for my site downtime. upselling me another sitelock upgrade for $280 before helping.
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Tariq O. Rehman
(@TORehman) reported
@HostGator This is Day-6 of our Reseller Account been inaccessible. Repeated chats and emails are bearing no fruit. This is a business continuity issue for us and our clients. Case number is sent in DM. Please rescue!
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Acadia Systems, Inc.
(@acadiasystems) reported
@HostGator @HGSupport Do you have any details on the issue or a timeline for a correction? I can't get support to answer any questions and I cannot see the status of my open ticket online.
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Yevo
(@Yevo_a) reported
@twainmurua @HostGator @bluehostsupport Down again
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Acadia Systems, Inc.
(@acadiasystems) reported
@vivekchaurasiaa @HostGator What are you seeing or having trouble with? Having a terrible time getting someone to help. Been in some sort of down status since May 13.
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Renato Carabelli
(@rcarabelli) reported
@HostGator Hello, it seems you haven't payed the license of the WHM/CPANEL at my server so it's not working. Let me know if you are having issues so I can pay it directly and have my service up again. It's been like 24 hours and support tell me about "admins" are looking at that
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Tariq O. Rehman
(@TORehman) reported
@HGSupport Hi Tommy. Plz get it up and running ASAP. Your agents and advisors are no help for the last 6 days. 7th day starts tomorrow. Still believing in HG!
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Paras Patel
(@ParasPa13524935) reported
No reason was provided by your support team. They just asking for paid backup. @HGSupport @hostgatorindia
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John Claudio
(@johngclaudio) reported
@HostGator Hi. Where is the promised PHP 8 support that was supposed to come in March?