Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New Delhi, NCT | 3 |
| Bulandshahr, UP | 2 |
| Palmas, TO | 1 |
| Cuauhtémoc, CDMX | 1 |
| Fortaleza, CE | 1 |
| Miguel Hidalgo, CDMX | 1 |
| Jewar, UP | 1 |
| León de los Aldama, GUA | 1 |
| Aparecida de Goiânia, GO | 1 |
| Noida, UP | 1 |
| Usme, Distrito Capital de Bogotá | 1 |
| Santa Cruz de la Sierra, Departamento de Santa Cruz | 1 |
| Bueno Brandão, MG | 1 |
| Irapuato, GUA | 1 |
| Greater Noida, UP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Saurabh Nagbanshi
(@krsaurabhmca) reported
@HostGator Service is so poor services all executive are incompetent and giving proper solution and reply.
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Michael Wheeler
(@mgwheeler63) reported
@HostGator client portal is completely down...
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Arjun sharma
(@Arjunsarita) reported
@HostGator Very bad response of our website, previous 3 days, till now no solve the problem 8077126352
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Beverly
(@BevRoze) reported
@HGSupport The system that works well for you doesn't work well for your customers. It requires an incredible time investment trying to get a qualified person on the phone or chat system to QUICKLY work an issue. I have to hold their hand for 10-30 min while they try to figure things out.
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Adam Matalon
(@AdamMatalon) reported
Wanna waste endless time you'll never get back? Try @hostgator you'll wish you hadn't.
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gremlin
(@LunaTrashQueen) reported
Anyone know a decent and cheap web hosting service? I’m up for renewal with HostGator and I can’t afford to renew and would super like to not have to take my portfolio down.
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Michael Wheeler
(@mgwheeler63) reported
Called @HGSupport 8 minute phone call with silence and then a survey on how my support tech was. #HungUpOn
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Bruce Goodwin
(@CyberSpecialist) reported
re: ticket number 32734909 @HostGator I have sites down and @HGSupport wants me to DM them after their emails take no responsibility for exposing my sites to their recent hack @Endurance_Group should know about this that's my last one for tonight but we'll pick it up tomorrow
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negative zer0
(@_negative0) reported
@HostGator **** you! You automated billed me for 3 times a price of package and added extra domain protection...you ******* I don’t even get domain from you! I will sue your company...u *******
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Bruce Goodwin
(@CyberSpecialist) reported
re: ticket number 32734909 @HostGator I enforce strong passwords on all WP accounts, I keep my php and server updated. the server was attacked via your cloud network and I am pretty sure @HGSupport knows it
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Ivan Gomez
(@IvanNetwork) reported
I don't recommend this hosting company, to slow and takes forever to restore service, definitely, not good for business @HostGator
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💥BOOM Bound
(@BOOMBound) reported
Last week, I worked with #firebase authentication to log the WordPress user in when a firebase login occurs. It was working fine on the local machine, but it’s giving a cross-origin access control error while using it on #HostGator 😨. I am trying to figure out the solution.
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Beverly
(@BevRoze) reported
@HGSupport I just gave you details. Please let me and other frustrated customers know, here, if you're going to fix / replace this chat system. You used to have knowledgeable perfect-English-speaking answering the phones - now you get routed to who knows where and get subpar support!
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Rye Howard
(@rye_how) reported
hi @HGSupport @HostGator how do I get escalated support? the AI on the chat just recommends webpages and asks me questions I have already answered :-<
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Beverly
(@BevRoze) reported
@HostGator Will you ever fix your terrible chat support? (1) No DINGS to let you know an agent replies. You have to stare at the screen & wait for response or get kicked out when the agent responds and you don't know. (2) Frequently get disconnected / agent disappears! Come on!
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