Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chandigarh, CH 2
Lima, Provincia de Lima 1
San José, Provincia de San José 1
Votorantim, SP 1
Sydney, NSW 1
Salto, SP 1
Chía, Departamento de Cundinamarca 1
Salvador, BA 1
Recife, PE 1
Ashburn, VA 1
Town of Hamden, CT 1
Bogotá, Distrito Capital de Bogotá 1
Limeira, SP 1
Luziânia, GO 1
Cascavel, PR 1
Curitiba, PR 1
Shirley, NY 1
Araras, SP 1
Cochin, KL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • IndStockInvest India Stock Investing (@IndStockInvest) reported

    @bluehost @bluehostsupport i bought a domain and hosting from you yesterday. There were some cloudflare issues where one of your agent messed it up. The site is still not up. Your 24/7 chat nobody responds either. I am so disappointed. I should have stayed with @HostGator

  • seanspratt Sean Spratt (@seanspratt) reported

    @HostGator you *really* need your browser based live chat support to have a sound notification feature. It's impossible to multi-task while working with live chat without any sound notifications. Bad for your CSRs and bad for customers.

  • mm_mmm mike mcghee | BLM | #ECCC '22 | commissions open (@mm_mmm) reported

    @bySeronita @Orbitaldropkick @_Godotto Currently paying $14/month with dreamhost, which has gone up over the years (domain reg is now $20 with them). Will probably just plunk down a few hundred with hostgator for the $4/month promo soon. Those are base rates since i have ~no~ traffic There's also wix/squarespace etc

  • DoubtNQuestion Progressively Disgusted Elizabeth (@DoubtNQuestion) reported

    Sooo disappointed I switched from HostGator to @bluehost BH has been nothing but problems since I signed up. Extra charges & unable to access my web-builder. Chat support worthless. Finally able to call in & they act like they're doing me a favor fixing what they screwed up.

  • HeathDingwell Heath Dingwell (@HeathDingwell) reported from Port Saint Lucie, Florida

    @HostGator Your chat support down? Tried a couple of times now to speak with someone - get a message saying I’ll be connected to an agent within 5 minutes, and yet no one ever shows up. Need to renew my domain, but portal says my domain has been deleted. How’s that happen?

  • MluhyaOnline Mluhya Online (@MluhyaOnline) reported

    @HostGator your services have become bad and sh*t compared to last 5 years. Fix or migration happens.

  • AnujKum25040178 Anuj Nagar (@AnujKum25040178) reported

    @HostGator @HGSupport @hostgatorindia you have the most untrained customer support. Call time is limited to 30 mins and your Exective takes 15 mins to understand the issue and put on hold for next 15 mins. I have made 15 calls in last week but issue isn’t resolved yet

  • tazmahan Panos (@tazmahan) reported

    @HGSupport We did and the response was to send a mail to the recipient that couldn't receive it and that it did pass your mailgates without any problem. But the issue is that spf dns queries are still more than 10 when using hostgator's suggested spf record.

  • SCUncensored Gellman (@SCUncensored) reported

    @WrestlingTradi2 I had the same issue with my site earlier this week. Are you with Hostgator?

  • ecarlesi Emiliano Carlesi (@ecarlesi) reported

    Possible threat on hxxps://serc-08mtb[.]com/mandt/login/index[.]php?login_form=True&session_Id=bbd2cf675c0d5baf12ccc31207bc2402 #hostgator

  • SharitaMH2 Sharita M. Humphrey, CFEI (@SharitaMH2) reported

    @HGSupport If your calls are recorded then you will be able to clearly hear your rep state that the issue that happened today was due to the ball being dropped on your end. I would like this issue investigated.

  • Loravara Lora (@Loravara) reported

    I grabbed a domain and hosting at Hostgator, and I'm already having trouble. It says to configure my name server, and I follow their instructions, but I don't see what they're talking about. Is it a JAWS issue? This is not a good way to start.

  • Imafia97 Mohit Bhatia (@Imafia97) reported

    @HGSupport The whole webmail is down, cant even access it. Please help

  • tomtolkien Tom Tolkien (@tomtolkien) reported

    @HGSupport @HostGator Your support chat said there was no PHP8…

  • SspVidushi Vidushi Infotech SSP Pvt. Ltd (@SspVidushi) reported

    @HGSupport we raise more than 4 tickets on HostGator last few weeks and yet not get a resolution on that, we follow up with the support team, and we got the typical answer " our admin working on it and they will send an update on mail" . no one takes this on high priority.

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