Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Santiago de Querétaro, QUE | 1 |
| Chihuahua, CHH | 1 |
| Oslo, Oslo County | 1 |
| Kingston, Kingston | 1 |
| Salt Lake City, UT | 1 |
| Embrun, ON | 1 |
| Palmas, TO | 1 |
| Cuauhtémoc, CDMX | 1 |
| Fortaleza, CE | 1 |
| Miguel Hidalgo, CDMX | 1 |
| Jewar, UP | 1 |
| León de los Aldama, GUA | 1 |
| Aparecida de Goiânia, GO | 1 |
| Noida, UP | 1 |
| Usme, Distrito Capital de Bogotá | 1 |
| Santa Cruz de la Sierra, Departamento de Santa Cruz | 1 |
| Bueno Brandão, MG | 1 |
| Irapuato, GUA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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D E L O W U S U aka Pianoman
(@platinummind) reported
After a rather poor response from @HostGator I’m looking for other web hosts anyone use anything better?
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Vangeli Gelekas
(@netgenius) reported
What is @HostGator offering their loyal customers while offering 70% off new sign ups?!? So should my clients just cancel and create new accounts to take part in the offer?! What are you doing for your loyal clients who see this as a horrible slap in their face?!?!! #hosting
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Gyani Dada
(@GyaniDada) reported
@HGSupport next, another day passed but didn't get a single reply. You executive were said it will take a maximum of 72hrs to complete this task. So I was bought 2 new servers. Hostgator wants to sell only not provide support. Your chat system has no authority or making a fool us
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Gyani Dada
(@GyaniDada) reported
The worst hosting service is Hostgator. 7 days over but the server transfer is not completed. Generally hosting completes the same task on the same day. My ticket number is 27736106. @HostGator @HGSupport
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apougher
(@apougher) reported
@HGSupport your WIN #LetsEncrypt auto renew is failing on Enterprise Accounts. Domains are failing and #hostgator support is falling short for Windows. Clients are suffering in business as a result. When you get time, kindly sort the issues and match #Plesk to win. @HostGator
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Andrew Schmelyun
(@aschmelyun) reported
I don't think I ever apologized to the HostGator server admins after creating an image host site 10 years ago on a $5/mo shared hosting plan, which then used 5TB of bandwidth in less than a month. I got banned but the site never went down, so A+ service all around lol
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K7KE
(@_K7KE_) reported
@GyaniDada @HostGator @HGSupport I would have called tech support by the end of day 1.
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Van Lieu Photography
(@vlp_nantucket) reported
@HostGator I have had to call HostGator twice the last two days and got excellent help both times from a man named Chris. I wish I could always talk to people like Chris when I call a company's customer service line.
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apougher
(@apougher) reported
@HGSupport @HostGator @Endurance_Group New Win hosting purchased. No access to #plesk, #ssl fail, non matching IP, chat help box failure, invalid nameservers. C’mon guys, been with you over 15 years and & still these rookie errors upon sign up, again Let’s get it right. 27758180
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D E L O W U S U aka Pianoman
(@platinummind) reported
@skystracloud It's a malware problem and all I'm getting is @hostgator telling me that it's nothing to do with them
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D E L O W U S U aka Pianoman
(@platinummind) reported
@HGSupport @HostGator I’ve been in touch with you before about this and the problem went unresolved before and right now I’m looking to change to another provider we have a few other sites and will be moving them over to another provider
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Michael Bloch
(@michaelbloch) reported
Tech support @HostGator is absolutely terrible. Worst tech support ever. Be warned.
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Henno Kruger
(@hennokruger) reported
Dear @HostGator Why is it taking more than 36 hrs to migrate a site that uses 21Gb disk space? Is someone paddling fast enough to keep your Internet going? I publish posts daily & haven't published anything in the last week because I'm waiting for you.. Get your **** together pls
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Luke Watson
(@luke_watson90) reported
@HGSupport Can someone please look into case 27821518 as quickly as possible, we need this service active!
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Luke Watson
(@luke_watson90) reported
@HGSupport Do you know when this will be, we need this service active, the sole purpose of us going with HostGator is that they offered this service aswell. Also, you appear to be getting targeted by someone trying to poach your customers. I have blocked them.
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