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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Problems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (48%)
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E-mail (26%)
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Domains (23%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Domains | ||
| Hosting | ||
| Hosting | ||
| Hosting |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Zennie Abraham CEO ZENNIE62MEDIA INC
(@Zen62com) reported
@omarnas @petsimk @HostGator Same problem here!
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Jay Marroquin
(@JayMarroquin) reported
This is what happens when groups such as @NewfoldDigital (formally Endurance International Group) snatch up every local ISP they can and gut it to the bare minimums all in the name of profit. All of @HGSupport is now outsourced to India and it honestly sucks.
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The Entrepreneurial You Media
(@TheEntrepYou) reported
Why is @HostGator support doing this to me? They partially helped me and left me hanging, now I am back to square 1. Because of this I am unable to update my site with today's episode of the podcast.
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Sandry
(@ScottSandry) reported
@HGSupport So what scam are you running as none of your excuses fit. Sent multiple emails from same ip (ccd myself on most) 1 still gets rejected (1 I didn't cc) so it can't be my ip as the rest went fine. Also no cloud hosted email has issues. Are you trying to force ppl to cloud hosting?
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Debbie Forand 👋🌿💻
(@TheDigitalHippi) reported
So disappointed in @HostGator their support team has completely jacked up my sites. Who is your hosting company? #frustrated #blogger
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mrmansilla
(@mrmansilla) reported
@HGSupport Is HG with problems right now?
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Cartel Prohibido
(@CartelProhibido) reported
@TheEntrepYou @HostGator @Hostgator sucks. They left many customers without email for 7 days. After multiple claims, his response was a 2-month extension of his service.
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LordBaldTarnishedBeard (INFP-T)
(@BaldBeard69) reported
@HostGator @HGSupport is absolutely awful if you want to cancel your domain hosting package. Ugh. 🤬
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Sandry
(@ScottSandry) reported
@HGSupport I have several tickets regarding this, guess how many have been supportive? Zero. It's almost a month long issue. It's the worst your company has ever been in 10+ years. Is the default just blame the customer now? You guys admitted to changes and that's when problems started.
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S. Simkus
(@petsimk) reported
@HostGator Is Hostgator down? Unable to open anything there - Dashboard, cPanel leads to “this site cannot be reached “
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Chantal Jones
(@yahighnez2u) reported
@HGSupport Hello…I’m unable to login to my portal. May I receive assistance with this please?
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Lori Matthews
(@Runt4Ever) reported
@HGSupport So why are you billing me a week early..customer service rep is not helping
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Jay Marroquin
(@JayMarroquin) reported
@HostGator is absolutely the worst hosting service provider I've ever had. Over the last month, multiple websites just randomly go down for over 5 minutes at a time. This happens multiple times a week. If I didn't have downtime notifications I wouldn't know about it.
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Think Utility Services
(@ThinkUtilitySer) reported
@HGSupport I need your escalated support team to assist me. It's been over a week and a half since I've tried to prevent my SSL from going down. Goes down despite your feedback. Now my FTP is down from it. That's been down for a week and no feedback. Please help! Case 42729777
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Think Utility Services
(@ThinkUtilitySer) reported
@HGSupport I've had an FTP issue for over a week and nobody can fix it. Please help. Case #42865159
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Debbie Forand 👋🌿💻
(@TheDigitalHippi) reported
@HGSupport Thank you, I have been in contact with them, and issues are resolved. However, the situation should never have happened in the first place.
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Anura Guruge
(@RealAnuraGuruge) reported
@HGSupport Yes. It was SCARY. I am HAPPY to login. Never got my Call Back!
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magdy ragab
(@majdyragab) reported
@SevillaTapas @HostGator @HGSupport hello, Same problem here. no portal, no ftp. ALl my domains offline
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Zennie Abraham CEO ZENNIE62MEDIA INC
(@Zen62com) reported
@HGSupport @SevillaTapas "Not seeing immediate issues?" Oh, come on. EVERYONE IS COMPLAINING! My Portal will not open.
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Hossam Abdelnaby
(@HossamEldin86) reported
So @HostGator @HGSupport... all my sites are down and I can't access my portal. What's going on?
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Zennie Abraham CEO ZENNIE62MEDIA INC
(@Zen62com) reported
@acc4complaining @HostGator I and others are experiencing problems with HostGator. Systems are down. No word from @HGSupport. Portal will not open!
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Shawn Hennessey ☀️🍷
(@SevillaTapas) reported
So @HostGator @HGSupport... all my sites are down and I can't access my portal. What's going on?
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kamal bunkar
(@kamal_bunkar) reported
@HostGator @HGSupport what a poor service, 1:30 minutes on chat & you guys not giving support. case ID. 42767820
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Think Utility Services
(@ThinkUtilitySer) reported
@HGSupport Done and I messaged you more information. Can someone fix my port? I've tried for 7 days now and no help.
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Think Utility Services
(@ThinkUtilitySer) reported
@HostGator @YouTube Hostgator I need your escalated support team to assist me. It's been over a week and a half since I've tried to prevent my SSL from going down. Goes down despite your feedback. Now my FTP is down from it. That's been down for a week and no feedback. Please help!
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GoGoGadgetGuy
(@gogogadgetguy) reported
@EthaanJack Yes @HostGator is losing a customer .
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Jay Marroquin
(@JayMarroquin) reported
@HostGator is absolutely the worst hosting service provider I've ever had. Over the last month, multiple websites just randomly go down for over 5 minutes at a time. This happens multiple times a week. If I didn't have downtime notifications I wouldn't know about it.
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Irfan Ahmed
(@gurupak) reported
@HGSupport @acc4complaining @HGSupport The hostgator sites are down. What just happened?
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Zennie Abraham CEO ZENNIE62MEDIA INC
(@Zen62com) reported
@petsimk @HostGator Same problem here.
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Sebas
(@Sebas_706) reported
@HostGator is down? HGLPMQTP!!!