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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (52%)
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E-mail (24%)
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Domains (21%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Hosting | |
 Salto |
||
 Chía |
Hosting | |
| Salvador |
Hosting | |
| Recife |
Domains | |
 Ashburn |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Emiliano Carlesi
(@ecarlesi) reported
Possible threat on hxxps://regencpictureframes[.]com/working/net/login[.]php #hostgator
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Joelle Ayala
(@JoelleAyala) reported
@HGSupport is there another support besides live chat? Ive been passed to 7 different people no resolution.
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idefend
(@idefend3) reported
@HGSupport Hello Support - our hosting server suspended - we fixed the issue , talk to your support they told it will be back in 2 hours and now its more than 7 hours no one replying we emailed them too - your service suck like always
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aida kurdi
(@aidakurdi2) reported
@HGSupport This is disaster.. all of our websites down. You coast us money and time please solve the problems ASAP
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Borja Alcaraz
(@BorjaAlcaraz) reported
@HGSupport the Live Chat does not work and I cannot contact you to solve a technical problem.
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Ryan Adams 🐺
(@AdamsRM1) reported
@HGSupport So the website you host and whose domain name services you manage, which we pay for, went down and now we have to pay you to fix it? Even if you waive it, it doesn't fix the week of missing tech. Does @GoDaddy do this? Will I have a better experience with @GoDaddyHelp?
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Manish Goyal
(@mk_the_coder) reported
@staymadasf @HostGator Site must be hacked I can fix it for you
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Partha Goswami
(@partha06) reported
@hostgatorindia @BigRock Hostgator cloud hosting is much better than Bigrock, i spent whole day fixing speed things, But @BigRock team never accepted their fault - thats a feedback
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Emiliano Carlesi
(@ecarlesi) reported
Possible threat on hxxp://cybesrdynetech[.]com/badri/net/login[.]php #hostgator
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Ryan Adams 🐺
(@AdamsRM1) reported
Hey @HostGator! You have the worst customer service I have ever encountered by a hosting site. Why is it impossible to get @HGSupport to do anything?
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Ryan Adams 🐺
(@AdamsRM1) reported
@skystracloud I set up the DNS myself. @Hostgator utterly failed by: (1) letting the site go down and not alerting me to it (2) seeming to also wipe our backups that we are paying for And no one at @HGSupport seems to know what to do.
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Ryan Adams 🐺
(@AdamsRM1) reported
@skystracloud I can't believe it. @hostgator had an outage and it wiped out our wordpress database and our DNS records. They haven't fixed anything and everyone I speak to at @HGSupport is totally unable to help us. I will be switching to a far better service as soon as possible.
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aida kurdi
(@aidakurdi2) reported
@HostGator You coast as our websites and money .. and even you didn't answer on chat or customer services channels.. who will make up for my lose?
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miguel*
(@migz_pepper) reported
Hey, trying to reset my password to make a payment but something’s wrong with the website cause I never get the link, where can I get help with this? @HostGator
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Eunice Nicholus
(@Eunice_Nicholus) reported
@HGSupport what is your official email address for Customer support? kindly this is urgent
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Dev Blockchain
(@DevBlockchain4) reported
@HostGator your @hostgatorindia have very poor service.
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Sarah J C Gillespie
(@sjcgillespie) reported
My email – much like the UK economy – went down last night. It's back up now – and I'm having very stern words with @HGSupport right now – but if you sent me anything between then and now, you'll need to resend it. So sorry!
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idefend
(@idefend3) reported
@HostGator Our hosting server suspended and we fixed the issue that your support ask to do - they told server will be back in 2 hours now its 6 hours .. and i called 7 time on your support number unable to find any operator - your service suck like always... when you will improve.
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Ryan Adams 🐺
(@AdamsRM1) reported
@HGSupport Your support staff keeps trying to charge me $25 to do a restoration of the site AFTER it went down. It is terrible @HostGator. The website was up on the 6th according to the internet archive, but the back ups are gone according to @HGSupport. It has not been repaired.
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V4V.app ⚡v4v.app@v4v.app
(@v4vapp) reported
@mleonardgy @HostGator is this why my vps is up and down like a yo-yo for 24 hours now? I'm moving off Hostgator as fast as I can.
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Monroe&Co.
(@monroeandco) reported
To reiterate, no one should EVER recommend .@HostGator .@HGSupport to their clients. Truly awful service for years and I can't believe I thought upgrading to a more $$$ expensive plan would make the support any better.
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Reosys
(@reosys) reported
@HostGator Please do not crack a joke, provide us solution-Why is not your team replying support ticket #43921860 Very Poor Service. My website is down for last 3 days but no solution.😡😡😡
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Dev Blockchain
(@DevBlockchain4) reported
@HostGator @HostGator I have purchased windows hosting but my website is down for last few days no reply from support Please do not buy the product
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Emiliano Carlesi
(@ecarlesi) reported
Possible threat on hxxp://saadtabibey[.]com/us/net/login[.]php #hostgator
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baconVest Holdings Inc.
(@bVHoldingsInc) reported
.@Walmart is up there with @HostGator for top sh*ttiest customer service for large companies, brava guys.
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Skystra Cloud
(@skystracloud) reported
@aidakurdi2 @HostGator Hi Aida! Sorry your websites are down - maybe where I work can help you out. Are you able to login to your web hosting control panel? If you can, we can most likely get your websites back online and running asap!
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Laura
(@curiouser_alice) reported
@_Canan__ I use HostGator/GoDaddy - IDK what you consider "awful" - I pay about $100/yr
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Reosys
(@reosys) reported
@HostGator Worst Service
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Shoaib Hussain
(@shoaibhussain) reported
Websites and emails down again @HostGator the shittiest hosting provider. Websites and email down on a Monday morning!!! 😡😡😡
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MARCELO BULK
(@marcelobulk) reported
@HGSupport Hello there! for some reason, I've forgotten my password, so I can't make the payment... I've tried the I forgot the password, but the temporal one is not coming... could you help me please?