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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Problems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (50%)
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E-mail (25%)
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Domains (21%)
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Web Tools (4%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Hosting | ||
| Hosting | ||
| Domains | ||
| Hosting |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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(@Gertrude8645) reported
@HGSupport my website has been infected off & on 4 2 months. Host Gator blames it on me. If I got in UR car & got bit up by mosquitoes, is it my fault or your fault for leaving your windows open? Been maintaining websites 4 over 20 yrs. Have NEVER had this problem!
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Trader Horse Race
(@race_trader) reported
@HostGator I need my subjects to be dealt with for 7 days trying to be a SUPER user in the thr-post database and that, today I will enter forums, twitter, instagram, blog to export such horrible service
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sourav
(@iamsouravj) reported
The worst hosting service @hostgatorindia @HGSupport .. there is no commitment to service and no sense of urgency! Unreliable and no point hosting business website at @HostGator #CustomerExperience #hosting
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Invictus Web Solutions
(@invictus_web) reported
The problem gets solved one month before hosting expiry but as I renew my hosting problen gets started again. I am sure that the hostgator team is creating this issue to upsell their malware scan service. @HostGator @HGSupport @hostgatorindia
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Shaun Waring-Jones
(@Inkwazi) reported
@HostGator Hi, website seems to be down, any time from for rectification?
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jell mariano
(@jeLopudding) reported
what is the other option to replace @HostGator ? Been having email outgoing issues recently. Not the first time. Losing some projects because of this. #hostgator @HGSupport
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Prem Kumar
(@PremKumar_A) reported
We have a dedicated server with Hostgator India. We are facing mail issue for the last two weeks. Outgoing and Incoming emails are not working. I have raised 3 tickets & called more than 5 times a day. But they saying some silly things and issue not yet resolved @hostgatorindia
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Invictus Web Solutions
(@web_invictus) reported
I have 8 shared hosting with hostgator for the last 3 year everything was working fine till jan 21.but from jan 21 I started facing a malware issue in my hosting. I removed malware files so many times but files are getting created again. @HGSupport @hostgatorindia @HostGator
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Omar Kadrovic
(@omakad) reported
@HostGator all my website are down for over 30 min in the middle of the day? What is going on? Do you guys have an outage? Please notify?
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Mike Otley
(@MikeOtley) reported
@HostGator THIS IS STILL GOING ON!! We are aware of an issue that is preventing some customers from sending emails
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Invictus Web Solutions
(@web_invictus) reported
The problem gets solved one month before hosting expiry but as I renew my hosting problen gets started again. I am sure that the hostgator team is creating this issue to upsell their malware scan service.@HostGator @HGSupport @hostgatorindia
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Invictus Web Solutions
(@web_invictus) reported
This clearly states that the hostgator is doing fraud with customers. I want the issue to be resolved immediately . Called soo many timesbut call didn't get connected and if luckily connected they disconnect the call worst customer support i have ever seen @HGSupport
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Trader Horse Race
(@race_trader) reported
@HostGator I need my subjects to be dealt with for 7 days trying to be a SUPER user in the thr-post database and that, today I will enter forums, twitter, instagram, blog to export such horrible service
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2soph
(@2sophtech) reported
@HGSupport Hello, we are currently not able to access your chat support. It just keep on loading.
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Invictus Web Solutions
(@invictus_web) reported
Customer support I have ever seen The most dangerous thing is that from this month the sites are getting redirected to porn sites. I have an educational, hospital, and banking sites hosted in my hosting accounts and it is making a very bad impact on the users. @HostGator
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Omar Kadrovic
(@omakad) reported
@HGSupport all my website are down for over 30 min in the middle of the day? What is going on? Do you guys have an outage? Please notify?
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Bryan Huffstutler
(@Bryan_FS_Dev) reported
Just found out HostGator doesn't support Node.js apps through their cPanel, unless of course you pay for the VPS which is another $900/year...after the first year. Is it just me or does that sound ridiculous? Or am I just cheap?
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sourav
(@iamsouravj) reported
@hostgatorindia one of the worst hosting experiences.. unreliable servers, slight customer service.. the same issue keeps coming and they seem to be unable to solve! #CustomerService #CustomerExperience @HGSupport @HostGator
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Shoaib Hussain
(@shoaibhussain) reported
@jeLopudding @HostGator Switched a few websites to a dedicated server from another provider! Might have to shift the rest too if issues persist for another week or so! Shifting ain’t easy too!
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Invictus Web Solutions
(@invictus_web) reported
This clearly states that the hostgator is doing fraud with customers. I want the issue to be resolved immediately . Called soo many timesbut call didn't get connected and if luckily connected they disconnect the call worst customer support i have ever seen @HGSupport
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Invictus Web Solutions
(@invictus_web) reported
@hostgatorindia @HostGator @HGSupport Malware Issue - Case #: 42497100
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Invictus Web Solutions
(@web_invictus) reported
customer support i have ever seen The Most dangerous thing is that from this month the sites are getting redirected to porn sites. I have educational , hospital and banking sites hosted in my hosting accounts and it is making a very bad impact on the users. @HostGator @HGSupport
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Prem Kumar
(@PremKumar_A) reported
We have a dedicated server with Hostgator India. We are facing mail issue for the last two weeks. Outgoing and Incoming emails are not working. I have raised 3 tickets & called more than 5 times a day. But they saying some silly things and issue not yet resolved @HostGator
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Trader Horse Race
(@race_trader) reported
@HostGator I need my subjects to be dealt with for 7 days trying to be a SUPER user in the thr-post database and that, today I will enter forums, twitter, instagram, blog to export such horrible service
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Invictus Web Solutions
(@invictus_web) reported
I have 8 shared hosting with Hostgator for the last 3 year everything was working fine till Jan 21.but from Jan 21 I started facing a malware issue in my hosting. I removed malware files so many times but files are getting created again. @HGSupport @hostgatorindia @HostGator
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ILoveYouMMA
(@iloveyoumma) reported
@HostGator your reseller hosting completely SUCKS! and your customer support completely SUCKS! your sytem doesnt work and the Philipinos that you have on customer support can not help or fix anything - your company sucks!
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Tim Webb
(@timdwebb) reported
@HostGator I’ve been locked out of my account. My website has my photo on it. You can call the phone number on the website and I will answer. Can someone please respond and help me get into my email again?
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Mike Otley
(@MikeOtley) reported
@HGSupport DM sent same problem as a month ago. No emails sending
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Brian Rascoe
(@Brian_Rascoe) reported
@HostGator Still having same issues, delayed sending emails! Can’t even send meeting invites becuase the client isn’t getting them in time!
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Whats New IT
(@WhatsNewIT) reported
@HostGator Till now issues still there and servers goes down!!!