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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Hostgator Outage Chart 11/27/2025 23:10

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

  1. E-mail (26%)

    E-mail (26%)

  2. Hosting (24%)

    Hosting (24%)

  3. Cloud Services (22%)

    Cloud Services (22%)

  4. Domains (17%)

    Domains (17%)

  5. Web Tools (11%)

    Web Tools (11%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
MexicoSantiago de Querétaro E-mail
MexicoChihuahua Web Tools
NorwayOslo Hosting
JamaicaKingston Hosting
United StatesSalt Lake City Hosting
CanadaEmbrun Hosting
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • Zen62com Zennie Abraham CEO ZENNIE62MEDIA INC (@Zen62com) reported

    @HGSupport Hello! "It will need to be tested in our environment before it can be made available," is completely wrong. HostGator has never reacted to a simple PhP upgrade this way. Given PhP's wide use, HostGator should have this done already, and not with this slow-rolling pace.

  • SspVidushi Vidushi Infotech SSP Pvt. Ltd (@SspVidushi) reported

    @HGSupport : @HostGator we many time informed hostgator support team to resolve our websites slowness issue.but they not working on our tickets. after migration we face issue.previous server (HDD IDE) is much faster then new purchased server (SSD). .

  • CaptainXDave Captain Dave 🏴‍☠️ (@CaptainXDave) reported

    If anyone who follows me uses @HGSupport (Hostgator), are you having timeout and slow response issues tonight?

  • spookyboorhodes Midnight Scares Podcast (@spookyboorhodes) reported

    @HGSupport I tried your chat system and no one gets back to me. I tried calling and just get bounced around. My SSL certs aren't working right when loading my website. It says pending and the refresh option is not working. Is there an issue? Thanks.

  • AGolfs18 Rafagolfs (@AGolfs18) reported

    @HostGator are you guys offline? My website isn't working and I'm not able to reach my dashboard. What's going on? #hostgator #issues

  • officialskgupta Sandeep Gupta (@officialskgupta) reported

    @HGSupport It's very urgent and panic ... Fix it now. No Indian support team is picking the calls.

  • monroeandco Monroe&Co. (@monroeandco) reported

    @HGSupport I TOLD YOU THE ISSUE that's the issue! your chat window doesn't work

  • Ryancjames Ryan C. James (@Ryancjames) reported

    @HGSupport is the email hosting down? We seem to have a connection issue.

  • IKnowSheTwitent Coach| Consultant|Graphics Design|Brander|Creator (@IKnowSheTwitent) reported

    So the horrific crap that GoDaddy pulled no I don't recommend them because HostGator did the same thing and one and one did the same thing and yes I am going to sue them all because years of Damages is not acceptable all of them better be shut down by next year

  • RoduanKD Roduan Kareem Aldeen (@RoduanKD) reported

    @enunomaduro Somebody has to wake @HostGator up. They still have no support for php 8 😪😴💤🥱

  • OzakaOne OzakaOne (@OzakaOne) reported

    @HGSupport Emails failing because shared hosting IP has been added to: UCEPROTECTL3 blacklist. HG support don't seem to understand the issue. "If you are on the UCEPROTECTL2/L3, you have an IP address from your ISP that falls into a poor reputation range. e.g. ISP hosts spammers"

  • IKnowSheTwitent Coach| Consultant|Graphics Design|Brander|Creator (@IKnowSheTwitent) reported

    I aired out GoDaddy because they were the third person that I went to when I have been through this with HostGator and one and one and you bet your bottom dollar all three registrars better be shut down especially GoDaddy they were my last resort and yes I'm suing

  • gamiparesh5 Paresh Gami (@gamiparesh5) reported

    @HGSupport @HostGator @hostgatorindia Keep your server up and running please. Because you customer have to face the problem. Support is even not working. Don't claim 99% uptime.

  • Marelisa Marelisa Fabrega (@Marelisa) reported

    @HostGator I was able to connect with someone and my problem has been solved. Thank you.

  • optwtn OP (@optwtn) reported

    Got escalated to backend team. Had to wait for hours to get a log. That was y'day. Everything suggested was done. Now it's escalated to server team. I'm asked to wait for 4-6 hours. Meanwhile sites are down. I better shut shop and go to sleep. #hostgator #india @hostgatorindia

  • IKnowSheTwitent Coach| Consultant|Graphics Design|Brander|Creator (@IKnowSheTwitent) reported

    So if GoDaddy was told this 8 and 5 years ago and they were told about all the issues with 1 and one 1 HostGator and then they choose to keep up their provocation techniques and tactics that the same things that the other registrar did then everybody has a pattern of fraud

  • realest49919420 Texas Real Estate Investor (@realest49919420) reported

    @FGOABORG @girdley That explains Hostgator customer support then

  • officialskgupta Sandeep Gupta (@officialskgupta) reported

    @HGSupport We are trying to calling support team last 2 hours no one is picking calls 📞

  • officialskgupta Sandeep Gupta (@officialskgupta) reported

    @HostGator Very Worst services bad servers can be down anytime. You can't trust. Shutdown your services in India with immediate effect.

  • Marelisa Marelisa Fabrega (@Marelisa) reported

    Is anyone else having trouble with #hostgator? My blog has been down all day and now I can't get an agent to help me on the chat. @HostGator

  • normankaui Norman Kaui (@normankaui) reported

    @Marelisa @HostGator Yes, same here. It looks like a mysql issue. The websites are not able to connect to mysql.

  • davidiwanow @iwanow@aus.social (@davidiwanow) reported

    @kevwiles the security and customer service is a disaster but used a cheap @HostGator website for years with no issues... just don't expect any decent tech support for updating php, getting hacked or dealing with DDoS

  • _EmmaofAfrica Emmanuel Oluwaseun (@_EmmaofAfrica) reported

    @HostGator is one of the most annoying hosting services I've used. Had issues, contacted support severally with no solution. My hosting package is not even showing in my dashboard anymore🤦. #webhosting

  • GeorgeKirikos George Kirikos (@GeorgeKirikos) reported

    @APuneet07 @domainsgeneral Just because I feel he has the stronger case doesn't mean I'm 'biased'. I've never received money from Oxley (although I used to be a customer of HostGator, before he sold it). I'm not doing business with you, so you don't need to 'trust me' on anything.

  • monroeandco Monroe&Co. (@monroeandco) reported

    @HGSupport @HGSupport this doesn't work either... the chat window just stops receiving and sending msgs in private or normal browser window. please fix this issue!! it's impossible to receive support now

  • usoabank USOA Bank (@usoabank) reported

    @HostGator I’ve been trying to get ahold of your technical support department for the past few days and still haven’t been waiting the wait time is ridiculous.

  • optwtn OP (@optwtn) reported

    @HostGator @HGSupport @hostgatorindia 2 Days on. Website still down. Took all actions per #hostgator suggestions. Hostgator team is clueless. Only reactionary rather than proactive mode. You call them up, explain the situation. they take 20 minutes. Phone gets disconnected,

  • abhimishrait Abhishek Mishra (@abhimishrait) reported

    @HGSupport what is going on. Without any prior information, servers are getting down. My clients are facing issues. Worst service ever.

  • CynPriest Cynthia Priest (Chiew) (@CynPriest) reported

    @HGSupport Hey Hostgator, I need help with a URL that used to have an account with you. I volunteer for this preschool and am having troubles finding real answers and have been on hold for 31 minutes

  • ChecoM83 César A. Dios Valladolid (@ChecoM83) reported

    Is it #HostGator down? Can't access to my cPanel.