Hostgator

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Hostgator Outage Chart 11/22/2025 12:50

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

  1. E-mail (31%)

    E-mail (31%)

  2. Cloud Services (24%)

    Cloud Services (24%)

  3. Domains (19%)

    Domains (19%)

  4. Hosting (17%)

    Hosting (17%)

  5. Web Tools (10%)

    Web Tools (10%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilPalmas Domains
MexicoCuauhtémoc E-mail
BrazilFortaleza Hosting
MexicoMiguel Hidalgo E-mail
IndiaJewar Hosting
MexicoLeón de los Aldama Hosting
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • JC_McDougall John McDougall (@JC_McDougall) reported

    @HostGator Here we go again. My dedicated server is down again and now I have been disconnected from your call center. What is going on?

  • ajanecek Andy Janecek (@ajanecek) reported

    @HGSupport @HostGator Server outage for over three hours. Chat support is unresponsive. Phone support keeps telling me everything will be fine in 10-15 minutes. Can’t get any help.

  • mmanningnew Michael Manning (@mmanningnew) reported

    @web_ecosa @HGSupport We are down too with Hostgator. Getting no responses other than.. hopefully soon. Are you guys getting other info from them.. that is actually helpful?

  • seawildearth The Pixel Hobo (@seawildearth) reported

    .@HostGator I've been staring at a spinning ball for the last three days. Is your tech support on vacation?

  • KyleWallon Kyle Wallon (@KyleWallon) reported

    Yo @HostGator WTF, AGAIN!! 🤬🤬

  • JC_McDougall John McDougall (@JC_McDougall) reported

    @HGSupport I got through by phone. I am still down. You offer to help. You just don't want to see these comments on social media. Offer real information.

  • pkkamanga Patrick Kamanga (@pkkamanga) reported from Mombasa, Mombasa

    @HostGator @ajanecek I sent DM since yesterday on chat system down and needing help nothing???

  • EsquibalUSA Hugo Cruz (@EsquibalUSA) reported

    @HushWork @HostGator Hostgator now have dumb employees, this never happen 2 years ago but now this company goes down

  • juanlopezl Juan López L. (@juanlopezl) reported

    @37solutions @HostGator My dedicated server is down too... With about 45 domains with websites and emails... For the 5th time about in 3 months....

  • JC_McDougall John McDougall (@JC_McDougall) reported

    @HostGator When will my dedicated server be up? It has been down all day.

  • TrentonJournal Trenton Journal (@TrentonJournal) reported

    @HGSupport We've been on the phone for an HOUR trying to resolve a technical issue. Please advise.

  • CynderHost CynderHost (@CynderHost) reported

    @ajanecek @HGSupport @HostGator We're so sorry to hear about the trouble you've been having! Our hosting plans are super reliable + we have 24/7 support available to help with any issues that may come up. We would be happy to move you over for free and show you what stellar service looks like. Can we DM you?

  • mmanningnew Michael Manning (@mmanningnew) reported

    @QwikAdcom @HostGator @HGSupport We are down too with Hostgator. Getting no responses other than.. hopefully soon. Are you guys getting other info from them.. that is actually helpful?

  • seawildearth The Pixel Hobo (@seawildearth) reported

    .@HGSupport numerous times over the past three days, I've been trying to hook into Chat Support. All I get are spinning *****, waiting.

  • web_ecosa Ecosa Web (@web_ecosa) reported

    @HGSupport Your reply does not address the problems you caused. That answer is a copy and paste reply, without taking the facts into consideration on the relevant matter.

  • KKospp Kolis Kospp (@KKospp) reported

    @HGSupport I need Help, I try to contact the support but did not receive any answer

  • RightHandVAN VAN (@RightHandVAN) reported

    @37solutions @HostGator Down here too. Been waiting online to "be connected to an agent within 5 minutes" for 30 minutes now.

  • QwikAdcom QwikAd.com (@QwikAdcom) reported

    @HostGator @HGSupport My site is down. The email, cPanel, WHM are down too. Are you guys aware of this issue?

  • jaredbrock Jared A. Brock (@jaredbrock) reported

    @Hostinger Tried to DM, didn't work. I'm currently with Siteground which is crazy expensive, but is fast. Hostgator was insanely slow. How fast is Hostinger compared to Siteground and Hostgator?

  • QwikAdcom QwikAd.com (@QwikAdcom) reported

    @Jeanpaulcm @HostGator @HGSupport The support team said that it mostly affected users on dedicated servers. Looks like they are working on it. The timeframe I was given is 3-4 hours. It may take less, we'll see.

  • Hardscape_Com Hardscape.com (@Hardscape_Com) reported

    @hostgator our website is down since 10AM. Your chat support is not responding @HGSupport What's happening?

  • web_ecosa Ecosa Web (@web_ecosa) reported

    @HostGator @HGSupport Why have you not responded to the DM we sent when our site was down without warning?

  • greguzo_ Greg - Nna anyi business (@greguzo_) reported

    Hostgator support >>>>

  • AiInsideRiver 🇯🇵あい@ブログ初心者🔰🎌🇯🇵 (@AiInsideRiver) reported

    Is #HostGator down ? @HostGator @HGSupport

  • JC_McDougall John McDougall (@JC_McDougall) reported

    @HGSupport After checking your response in the DM I see I was right. You were no help. You wasted my time.

  • JakeMacKabe Jake MacKabe (@JakeMacKabe) reported

    @KenyonPhill @bluehost @HostGator I used to work for HG before, during, and after they were acquired by EIG. Not good people. EIG sucks the life out of any company they buy.

  • HostGator HostGator (@HostGator) reported

    @Hardscape_Com @HGSupport @Hardscape_Com Thank you for contacting us. We are seeing there is a network issue and our network operations is working to address it. This is causing an increase in support contacts which is causing a delay to reach our live support team.

  • ajanecek Andy Janecek (@ajanecek) reported

    @HostGator @Hardscape_Com @HGSupport Same problem. Chat support is unresponsive. Phone support is no better, keeps telling me to check back in 20 minutes. Has been ongoing for hours. No assistance provided by HostGator.

  • JC_McDougall John McDougall (@JC_McDougall) reported

    @HGSupport I have been down all day. Have called several times and nothing has changed. What are you going to do besides tell me someone else is working on it?

  • adrianjkwan Adrian J Kwan (@adrianjkwan) reported

    @SiteGround support - fixes problem in ten minutes. Super friendly. @HostGator support - five agents, five different solutions, none work. Make you feel like an idiot. So happy I switched.