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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (52%)
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E-mail (26%)
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Domains (19%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San José |
Hosting | |
 Votorantim |
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 Sydney |
Hosting | |
| Salto |
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 Chía |
Hosting | |
| Salvador |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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⊹ ˙˖ ც𝘳ꪖꪀᦔꪗ ˖˙ ⊹
(@SheIsViBRANt) reported
Probably got on @HostGator’s nerves as many times as I hopped on the support queue because of all of the obstacles. At one point, my IP was whitelisted and I could not see my site on my home network. Then, I got locked out of my own WordPress. That was a 3-4 hour ordeal.
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Sweetness
(@NNtseh) reported
@HostGator I'm aware of your pricing plans. I mean... Can't you guys just give me some special consideration? You won't be losing, but gaining 1 more customer for next year, as well as other accompanying services
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𝕀ℍ𝕋𝔼𝕊ℍ𝔸𝕄 𝕌𝕃 ℍ𝔸ℚ 𝕤𝕙𝕒𝕞
(@ishamulhaq511) reported
@tehseenkhan009 @HostGator @HGSupport Hope they help this time but i am hopeless since they never help👎👎
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Mathew Taylor
(@LordPhantom) reported
@brokernathan @HostGator @HGSupport Get your email onto Microsoft 365, you'll never have a problem again.
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HostGator Support
(@HGSupport) reported
@terrassacat Since we do not provide malware scanning and cleaning services we recommend the use of the SiteLock service, which is a partner of HostGator. This service is optional and you can use any 3rd party security service you want to add more protection to your website.
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Tehseen💻
(@tehseenkhan009) reported
@EngrFarmann @HostGator @HGSupport That is exactly happened to me on their portal support
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Terrassa Catalunya
(@terrassacat) reported
@HGSupport So you answer me by selling me another service? Omg! You are becoming scammers !!!
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cloudy day
(@um_cloudy) reported
@HostGator @HGSupport you are the most terrible customer service. this is really the last pain-staking time i deal with you. kiss 5 sites goodbye.
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Ideas Apátridas
(@IdeasApatridas) reported
@HostGator @HGSupport My VPS server is not working all my sites are down. I talked to support but its still having issues I need a solution ASAP!!
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Rhymes with Let It Be! 🎶🎵😃✌🤞🤟🙏❤🤠
(@UrbanAborigane) reported
@VJShordee444 @ViacomCBS @HostGator "Mike" wasn't hired to help you. He was hired to get you off the phone ASAP. I know the industry. His name is probably David..
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I AM Valerie & trump is still dangerous
(@VJShordee444) reported
Oh just so you know, Mike, the customer service guy from @ViacomCBS was a ****** customer service guy. He was **** from the moment he said hello. He definitely wasn’t like the guy I had from @HostGator. Totally different. And both times I’m a paying customer.
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Tiny Offers
(@OffersTiny) reported
@HGSupport Hostgator is a real nightmare, no answer, and when u got answer, it will be we will check and advise, no follow up, 15 days down, paying for a full month !!! Any answer here @HostGator @HGSupport IWRef:a1L1Q00000Ju4sY
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Monuments funeraires, Marbre et Granit ROTTO-BALLI
(@rotto_balli) reported
@HGSupport For what? To do nothing and ask to buy your #sitelock antivirus service? WHAT A JOKE !
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Steve Wozniak
(@stephanwozniak) reported
@HostGator “HostGator locked my domains when I attempted to move them to another registrar, and in the process of trying to resolve it, accidentally granted me full ownership of another one of their customer’s domain names.” - Steve Wozniak
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Tiny Offers
(@OffersTiny) reported
@HostGator Hostgator is a real nightmare, no answer, and when u got answer, it will be we will check and advise, no follow up, 15 days down, paying for a full month !!! Any answer here @HostGator @HGSupport IWRef:a1L1Q00000Ju4sY
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Gaurav V Shaha
(@nightmare49) reported
@hostgatorindia @HGSupport @HostGator I had paid my renewal amount 2 days prior to expire but still my vps server is down. Now support is saying it will be resolved tomorrow. What support hostgator is giving to a vps server? Case ID - 34572267
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Tehseen💻
(@tehseenkhan009) reported
@HostGator @HGSupport i need refund my dedicated server and the contact support is not helping
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Tehseen💻
(@tehseenkhan009) reported
@EngrFarmann @HostGator @HGSupport I hope they resolve my refund issue now
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Theron Bretz
(@tfbretz) reported
@TheSpiceMustJoe @NjalTjorkilsson I'm not gonna lie, I've heard some of those help desk gigs are kind of terrible (cough **HostGator** cough), but folks who come out of that environment usually have very marketable skills to move up in IT.
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Muhammad Tufail Khan
(@tufail_khan215) reported
@tehseenkhan009 @HostGator @HGSupport Most probably the paid partners and workers would contradict the claims but it is evident from the chat screenshot !!! well-done. The business is never ever a one way road that you took the money and do not provide the service you paid for
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Tehseen💻
(@tehseenkhan009) reported
@ishamulhaq511 @HostGator @HGSupport I hope so , they said they re recommending me but idk what ******** wd happen
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CrazNOK
(@CrazeNOK) reported
@tehseenkhan009 @HostGator @HGSupport I've used hostgator for 10+ years now. Never once had an unauthorized entry. You're doing it wrong.
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brokernathan
(@brokernathan) reported
The only thing worse than having my @HostGator hosted email being down is being told by @HGSupport that it's not down when it clearly is.
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Terrassa Catalunya
(@terrassacat) reported
@HGSupport You ask me to signup for your antivirus paid service. That service is included on other hosting companies. This looks suspiciously a setup by you! ENOUGH!!
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Edward Johnson
(@ImEdward83) reported
@terrassacat @HostGator Just don't change into @HostMetro They are GOD OF WORST.
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Tehseen💻
(@tehseenkhan009) reported
@HostGator @HGSupport This is my second website on ur server rhat got compromised. I contacted ur support and they wait for 48 hrs? Wait for 48 hrs to be ****** more?
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Emily Willis
(@emilywillisxexo) reported
@rotto_balli @HostGator In my honest opinion support team seem not interested in helping. I was hacked also and I’ve laid complaints and still nothing from them, lucky i ran into some recommendations about @utopiantechh I explained to them and they helped me get back my account
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missmeaghan
(@missmeaghan) reported
@HostGator I'm not able to log into the HostGator Portal and your password reset option isn't working. I can't even let you know about it because I have to log in to said portal to submit a support ticket. Can I get some help?
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ill.Gates “The Future” Out NOW :)
(@illGatesMusic) reported
@EthaanJack Thank you. Their support were TERRIBLE. Trying to gaslight me and then pass the buck on to @HostGator. So wack. HostGator wasn’t even involved in this domain!
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Nitin Mohanka
(@nitin_mohanka) reported
@GoDaddyHelp When I contacted your Customer Care yesterday, they asked me to shift to VPS just because I want to create Functions in MySQL. These Functions can easily be created on Hostgator Shared Hosting