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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Hostgator Outage Chart 02/28/2024 11:35

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

  1. Hosting (45%)

    Hosting (45%)

  2. E-mail (28%)

    E-mail (28%)

  3. Domains (10%)

    Domains (10%)

  4. Cloud Services (9%)

    Cloud Services (9%)

  5. Web Tools (9%)

    Web Tools (9%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilSão Paulo E-mail
United StatesCrescent City E-mail
United StatesCrescent City E-mail
United StatesNatchez Hosting
ItalyBergamo Cloud Services
ItalyBrescia Cloud Services
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • yourmomeatsmayo tiff setzler (@yourmomeatsmayo) reported

    I keep telling myself I am going to switch from @HostGator, & I don't. Today was the last straw. My site has been down, I've been troubleshooting, found the issue, & stated the issue & their team is "oh let me delete files & plugins".... Why is the @hostgator team misogynistic?

  • viva_trista Trista Lauritsen (@viva_trista) reported

    @HGSupport what is happening with my VPS server? Cannot login to cpanel or whm. Please advise.

  • stejpeck Stephanie (@stejpeck) reported

    as a web designer, i cannot say enough bad things about @HostGator. it is the absolute worst hosting service i have ever worked with.

  • diegotaube Diego Taube (@diegotaube) reported

    @HGSupport your support is a joke! After 2 full working days the problem is still there. I cannot send/receive emails. Once I login to the control panel i cannot access to the email accounts. The answer that i got is that filters blocking my outgoing mails.

  • shakerulllah Shaker Ullah 🇵🇰 (@shakerulllah) reported

    @HGSupport I am trying from different browser but not still nobody out there to fix my issue

  • rolandogomez Rolando Gómez (@rolandogomez) reported

    @HostGator is anyone there? Since your data center migration over a week ago, everything has gone to crap. Your support service is the worst I've ever experienced. Please check the DM I sent you.

  • shakerulllah Shaker Ullah 🇵🇰 (@shakerulllah) reported

    @HGSupport Although at my mobile internet connection it is not showing any issue working fine there

  • ReedChristian Christian Reed (@ReedChristian) reported

    @HGSupport @PictureTheSouth Just fix it! Sites down for 72 hours last time and now it's down again for 24 so far. Message that we may experience 30min to MAX 2 hrs. Worst hosting experience in 20 yrs by far

  • shakerulllah Shaker Ullah 🇵🇰 (@shakerulllah) reported

    @ethanjaack my issue resolved thanks @HGSupport

  • mgcoverz MG Gaskin (@mgcoverz) reported

    @HGSupport Thanks. You are the only one to help! Why are we having so many issues?

  • ScottSandry Sandry (@ScottSandry) reported

    @HostGator Almost 48 hours of my site being down. Not a good look. Went to sleep w it working fine, wake up to blank screen. You want to charge me $25 for a restore of something I didnt brake. Your chat always says "5 min" but takes 20-60 min for someone to enter. Case 43267537.

  • viva_trista Trista Lauritsen (@viva_trista) reported

    @HGSupport thanks - chat support was able to assist and fix

  • M9688 S_collectionsbh (@M9688) reported

    @HostGator I want to know why HostGator didn't send any notice or reminders before auctioning /selling my domain name and deleting my hosting service. Beyondvat I had a shared hosting package since 2014, several domains. I am so disappointed and lost. All my hardwork is gone to scam.

  • EsquibalUSA Hugo Cruz (@EsquibalUSA) reported

    @HGSupport hey i have many problems again,

  • diegotaube Diego Taube (@diegotaube) reported

    @HGSupport Do I need a miracle so that a human answers the phone? My email is not working for more than 36 hours. My tkt us already with you, and theoretically it was escalated, but nothing happens! There is no support in your company! Tkt No 43258247

  • emveedesign Michael Briggs (@emveedesign) reported

    @HostGator I have had an issue with clients SSL certificate and site has been down for over 24 hours. Been in contact with support 4 times and still not fixed. Told it has been escalated last night but still waiting. Totally unacceptable!!

  • EsquibalUSA Hugo Cruz (@EsquibalUSA) reported

    @HostGator I'm already tired of their failures in hostgator, but when it comes to charging the monthly payment they are up to date, but to solve the problems they hide... or they don't answer

  • BradLeeMe BradLee Aniston Pitt (@BradLeeMe) reported from Manhattan, Kansas

    @elonmusk is the biggest liar I’ve ever met in my life. He never worked @HostGator and apparently he did know how to use the @Apple computers floppy disk software.

  • mgcoverz MG Gaskin (@mgcoverz) reported

    @HGSupport Site crashed again and is down please fix!

  • shreekailash Piyush Patel (@shreekailash) reported

    @kinsta Same site was working perfectly on hostgator dedicated server. so How it is plugin issues?

  • askwpgirl Angela Bowman (@askwpgirl) reported

    @salliegoetsch I have a lot of empathy. Unless you're in software or tech, it's truly hard to understand how email servers work, what all the hosting issues are, etc. I've great analogies like, "HostGator is like living in the cheap dorms. I'd like to move you into a townhome."

  • ReedChristian Christian Reed (@ReedChristian) reported

    @HGSupport @yay_o1 I'm sure it won't be down for more than a week. Clown show

  • EsquibalUSA Hugo Cruz (@EsquibalUSA) reported

    @HostGator @M9688 I'm already tired of their failures in hostgator, but when it comes to charging the monthly payment they are up to date, but to solve the problems they hide... or they don't answer

  • i_dig_adk ADK for Life (@i_dig_adk) reported

    @HGSupport I support a website that uses the Twitter widget in the website builder. That appears to not be working. Can you please check to see if the Twitter widget is functioning?

  • seboraid Sebastian Perez 🇦🇷 (@seboraid) reported

    @HGSupport I contacted 10 times you to solve a SSL issue from a client account. The result is that tell me to wait 2hs or you close the chat. Still waiting that you solve this issue and my client is claiming me for solutions

  • mgcoverz MG Gaskin (@mgcoverz) reported

    @HGSupport Dude, it’s crashed 6 times in the last week. Obvioay there’s a problem and you guys can’t fix it to prevent it from happening again.

  • rolandogomez Rolando Gómez (@rolandogomez) reported

    @NewfoldDigital pls check ur DM. I remember when @HostGator started in FL then moved to Houston. Tech support fixed your problem over the phone at the actual data center while you waited. Today it takes over a week & they still can't get it right. #hosting

  • ShanethaTech ShanethaTechnologies (@ShanethaTech) reported

    @HGSupport Our Site has been down for more than 12 hours. Contacted support 11 times. They told 30 min to 1 hr. Its been 3 hrs, still no solution. It is a creating a critical impact to my business.

  • DeadMan_DDProds Dead (@DeadMan_DDProds) reported

    @HGSupport I can't access the Customer Portal, and the Live Chat support just loads forever

  • renemetayer René Metayer Letzkus (@renemetayer) reported

    @HostGator 503 error 3 days Waiting 2 business complete down case # 43200753 @HostGator #hostgator