Hostgator status: hosting issues and outage reports
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Full Outage Map
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Problems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
- Hosting (31%)
- E-mail (28%)
- Domains (28%)
- Cloud Services (9%)
- Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Torreón
|
20 hours ago | |
 Noida
|
Domains | 8 days ago |
|
Noida
|
Hosting | 10 days ago |
 Trowbridge
|
Hosting | 17 days ago |
|
Mérida
|
Hosting | 18 days ago |
|
Centro
|
Cloud Services | 21 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Bokros - Mancini Man Crush (@ryanbokros) reported@HGSupport known outages? My sites are down and I can’t get into CPanel.
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Kitty Norton & that guy (Jack) 😜 (@jackandkittyxo) reported@HGSupport Our websites are down again. This happens at least once a month. No one answering chat or phone.
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SkyPix (@SkyPix_UK) reported@skystracloud cPanel now restored, but @HostGator tech support have abandoned the chat now. I can confirm that my server storage is 89664.2 mb.
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Legacy Oaks Academy (@LegacyOaksAcdmy) reportedWe are aware of our site outage. We are still waiting to hear from @HostGator on what the issue is. We apologize for the inconvenience.
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SkyPix (@SkyPix_UK) reported@HostGator Yet again, your cloud servers have gone down and all of my websites and email are offline.
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Kupolati Everest, M.B.A (@KvngEvy) reported@skystracloud I think this is more of @HostGator issue. So many people have been complaining
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Ryan Bokros - Mancini Man Crush (@ryanbokros) reported@SkyPix_UK @HGSupport @HostGator I sure hope this isn’t the case…we were running a sale this weekend and would have never done so obviously knowing that our site would be out.
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Redwood Gigantea (@RedwoodGigantea) reportedWe know that our site is down. We are working with our host @hostgator to resolve server issues. Stay tuned.
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Grey Gecko Press (@GreyGeckoPress) reported@skystracloud Yup, same problem as @Skypix_uk has. Emails too. @HGSupport seems like they can't be bothered to answer my emails, phone calls (some problem with the phone system?) or chat (going on 30 minutes waiting).
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kabbaj hassan (@Liasoft) reported@HostGator your cloud servers have gone down and all of my websites are offline.
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João Fernandes (@SonGokouPT) reported@jackandkittyxo @HostGator I have the same problem. Websites are down for hours, the same happened on july. Chat is not working.
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Redwood Gigantea (@RedwoodGigantea) reportedWe're experiencing a site-wide outage as @hostgator migrates The Gigantea to a new server. This was planned on their end, but it wasn't communicated to us. Stay tuned. They're saying about an hour or so. We're not excited either, but it is temporary.
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Kitty Norton & that guy (Jack) 😜 (@jackandkittyxo) reported@HostGator Our websites are down again. This happens at least once a month. No one answering chat or phone.
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SkyPix (@SkyPix_UK) reported@HGSupport @HostGator So one tech support agent told me the reason all of my websites are offline for hours is due to an unplanned server malfunction. Another agent at the exact same time told me it had been planned for weeks. #notaclue #customerservice
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SkyPix (@SkyPix_UK) reported@HGSupport, @HostGator I was sold your cloud hosting package because you promised me it would prevent downtime. Every single one of my websites and email accounts is offline, and no one is answering support.
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Phallophile (@PhallophileRev) reportedI now deeply regret keeping my nameservers at Hostgator when I switched my hosting over to a better host in 2020. Definitely will be switching my DNS etc over if you all cannot remedy this issue *promptly* or at least provide actual information about when my issue will be fixed
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Heidi McClure (@butterflyfish_) reportedI am legit freaking out b/c my site won't update for the 3rd time this week, and I am sick of calling tech support. #hostgator
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Kitty Norton & that guy (Jack) 😜 (@jackandkittyxo) reported@HGSupport Our websites are down again. This happens at least once a month. No one answering chat or phone.
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Grey Gecko Press (@GreyGeckoPress) reported@SkyPix_UK @HGSupport @HostGator Woooowwww. Blocking a customer because you're giving bad customer service? That is... not great.
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AndresAltv (@Andresdevtv) reported@HGSupport @jsolanopajaro Do you guys have an estimated time on the fix?
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SkyPix (@SkyPix_UK) reported@HostGator @HGSupport I have been a customer with Hostgator for over 10 years, but as a result of today's appalling experience and the revelation of utterly astonishing bad practice, I have quit, and am transferring to @skystracloud. #hosting #webhosting
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Angela Atkins (@angelacatkins) reported@HostGator your support tech broke my entire website and took down another domain. Apparently, customer service is a thing of the past and technical support is an oxymoron. Where are the supervisors or escalation team?
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nnnad (@nnnn_a_d) reportedAny recommendation for hosting better than @HostGator? Tired of getting hacked, and the outages. My websites and emails have been down 5 hours and counting… unacceptable 🤬
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Redwood Gigantea (@RedwoodGigantea) reportedHi there! We know that our site is down right now and we are working with @HGSupport at @HostGator to get the site back. This was a planned outage on their end, but it was poorly communicated to us at the paper. We expect the site to be back soon.
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Kitty Norton & that guy (Jack) 😜 (@jackandkittyxo) reported@HostGator Our websites are down again. This happens at least once a month. No one answering chat or phone.
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SkyPix (@SkyPix_UK) reported@HostGator @HGSupport FOUR AND A HALF HOURS: The time so far that Hostgator has taken all of my websites and email accounts offline for planned maintenance they chose not to tell anyone about. Still no idea how much longer it will be, and Customer Support is no longer answering.
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Kupolati Everest, M.B.A (@KvngEvy) reported@SkyPix_UK @HGSupport @HostGator This is really bad. This is affecting me badly!
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browneagle44 (@browneagle44) reported@HGSupport I've been trying to get support for the last thirty minutes. All of my sites are down. I also just DMed your account with no response. Please advise.
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Kitty Norton & that guy (Jack) 😜 (@jackandkittyxo) reported@SonGokouPT @HostGator Hostgator was wonderful for years, now our sites go down on a monthly basis. Support via chat and phone also no longer work.
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Phallophile (@PhallophileRev) reportedHey @HGSupport & @hostgator, my site's been down 3 hours, y'all don't respond to chat or to phone calls, and your forum gives NO info. This is unacceptable for the thousands of folks trying to read about ****** and VIBRATORS on my site today, and you're likely harming my SEO.