Hostgator status: hosting issues and outage reports
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Full Outage Map
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Problems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
- Hosting (34%)
- E-mail (32%)
- Domains (20%)
- Cloud Services (7%)
- Web Tools (7%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cuautitlán Izcalli
|
Web Tools | 2 days ago |
 Rio de Janeiro
|
2 days ago | |
|
Benito Juarez
|
Hosting | 3 days ago |
|
Santiago de Querétaro
|
5 days ago | |
 Bogotá
|
Hosting | 5 days ago |
 St. Petersburg
|
5 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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I REFUSE (@seanrogers8) reported@HostGator Looks like you all have been hacked again. Duplicated records DKIM DMARC SPF! When will you fix this?! @HGSupport
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$ (@0xwagmit) reported@HGSupport Hello Hostgator support, My site is currently suspended due to subscription expiration. I do not wish to renew the plan, but I’d like to request a short grace period to log in and export my site content. Could you please temporarily unlock my site or downgrade it to the free plan so I can back up my data? the live chat isnt working anymore Thank you for your assistance.
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HostGator Support (@HGSupport) reported@FeoAmante @HostGator Hey, Feo. We'd like to look further into this and get your site back online. Please send us a DM with any open (or closed) ticket IDs related to this issue, and we'd be happy to assist you from there.
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University of ZERO (@zerotalktoai) reported@iGoinsane101 i got openzero running on 2 servers but need the space so will remove 1 openzero server the 16gb ram one then install a web server for my x community/group, help people host simple sites if they want big sites social networks they can go to @HostGator
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CENSORED BY T!!TTER (@PeterVadala) reported@hostgator AmericasMansMan family of Web Sites is down AGAIN
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Tyler (@tb6___) reportedI didn’t think it was possible but HostGator made their ****** website even worse If anyone reading this ends up needing web hosting use literally any other service
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Joseph Franco (@francojosephsd) reported@HGSupport @DanMicovic @HostGator There is no service in my VPS since monda. One whole work week lost.
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Feo Amante 🇺🇸 🇮🇱 🇺🇦 (@FeoAmante) reportedDay 3 of @HGSupport / @HostGator tech support. Still no solutions in sight. The most obvious on the 1st day would be to reset from their end and give me the info my ftp client needs to connect, but no. Day 3
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Kishor K Sukumar (@kishorksukumar) reported@francojosephsd @HGSupport My server has been down for 8 days now and still no fix yet
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Kishor K Sukumar (@kishorksukumar) reported@HostGator @HGSupport @HostGator You still haven't answered the only question that matters: WHEN? "Assigned to the best team" doesn't help me after 9 DAYS of a completely locked-out server. Stop asking for patience and give me an actual ETA for ACOM-3138 immediately!
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Fabiyi | React | TypeScript (@script_codes) reported@MudiTheInvestor @myarmone The first time I experienced true customer care was with @HostGator after suffering in the hands of WhoGoHost(a Nigerian hosting company)
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David Abram 🐊 (@devabram) reported@lucasMnts But you need to ship, you are riddle with skill issues and don't know linux. Also hostgator is dying from your ****** PHP code.
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Zennie Abraham ZENNIE62 #SuperBowlLX #NFLDRAFT (@ZennieAbraham62) reportedHey @HGSupport @HostGator I am on chat with Vinayak, who insists on being difficult in helping me wiht my Wordpress problem. Please make him act in accordance with good standards. He does not know Wordpress. I need someone who does. Thanks.
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Rev. Wendy Silvers (@WendySilvers) reported@HGSupport I've been attempting to resolve an issue that stems from the Hostgator site for days. I've spent hours on the phone with various Hostgator support and no one has resolved the issue. It's unbelievably frustrating.
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Satyam Gupta (@TheSatyamGupta) reportedOur website has been down for 6 hours and the server issue is not yet fixed. @BigRock @HostGator claims 99.9% uptime in spite of this we are facing this issue.
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Uncle Luke💻🔌 (@luke_ndifon) reported@HostGator is a terrible hosting platform. really sad to see people recommend it. >> Poor customer support. >> Unreliable hosting the list goes on........
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✌ Brando™ 🇨🇦 Whistler (@surfingshreddie) reported@HGSupport I cannot access any of my websites. Are your servers down?
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Noise Return (@NoiseReturn) reported@HGSupport @HostGator I have called multiple times about an issue and no one on the phone has been able to help me. Your website says you have 24/7 support but it's actually just under Eastern time business hours. Your live chat feature is broken. I'm really disappointed.
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Chris McElroy SEO (@seochrismcelroy) reportedI can't believe hostgator support has gotten this bad. I needed help with a domain transfer. Called them. Selected help with domain names in the menu. The people I got said since I don't have a hosting account with them they can't help me. I asked them to connect me with somebody that could. But the only thing you can do is chat when it comes to domain names. Never register your domain name at hostgator.
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Artfool Politics (@artfoolpolitics) reported@HostGator @Trrance How about stop telling us how frustrating it is and actually do your freaking job and FIX IT????
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HostGator Support (@HGSupport) reported@ZennieAbraham62 @HostGator Thank you for the outreach. Support can assist with WP installs, login or admin access issues, installing, plugin and theme activation, plugin and theme errors conflicts and more. For other WP concerns beyond our scope try Pro Design Live subscriptions for personalized guidance.
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Tapish Jain (@_tapish) reported@BigRock The migration has so many bugs that it is impossible for me to renew my hosting that I had on hostgator. If I didn't renew by tomorrow, my servers will go down, while bigrock support says they are helpless.
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Kimberly K Absher (@kkabsherwrites) reported@HostGator, I’ve been stuck in endless chatbot loops trying to cancel Titan Email I never signed up for. No option to cancel, no real support. I’m a paying customer. I want it cancelled & a refund ASAP. No transparency on your site.
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Ghayas uddin (@ghayasbst) reported@HGSupport Dear Hostgator, why is there still no solution for cpanel Security issues. Almost 48 hours are gone, our website is OFF. And not giving any ETA on this issue. We are losing our viewers which we built in years.
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Zennie Abraham ZENNIE62 #SuperBowlLX #NFLDRAFT (@ZennieAbraham62) reported@HGSupport WTF is going on?
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Mehmet (@mettersoy) reportedAfter 14 years as a HostGator customer, I’m leaving. Not because of price. Not because of performance. But because they silently blocked all outbound traffic and took down my ecommerce business. 🧵👇
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Ⓜ️ina Nathan 💻 (@minaenathan) reportedI not recommend using HostGator or Bluehost. Their security is extremely weak, management is poor, and they consistently focus on charging extra fees instead of providing reliable service. My experience with them for over 8 years has been very disappointing. #bluehost #hostgator
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Russell Kaye (@russellskaye) reported@DanMicovic @HostGator @HGSupport I cannot access the WHM on my two Hostgator hosting products: VPS & Reseller Servers. I'm unable to get chat support either.
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Tapish Jain (@_tapish) reported@BigRock The migration has so many bugs that it is impossible for me to renew my hosting that I had on hostgator. If I didn't renew by tomorrow, my servers will go down, while bigrock support says they are helpless. This video is misleading. @bhavintu
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King Stanky (@TheKingOfStank) reported@MichaelFKane Time to set up your domain on a proxy that redirects traffic to a bunch of different services, 1 amazon, 1 hostgator, 1 idk something else. Then have them load distribute based on availability. You can never be too safe.