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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (50%)
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E-mail (23%)
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Domains (23%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Recife |
Domains | |
 Ashburn |
||
 Bogotá |
Hosting | |
| Limeira |
Hosting | |
 Chandigarh |
Domains | |
| Chandigarh |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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charlestweets
(@charlestweets2) reported
@DianePatterson @HostGator Same, having the same issues - how embarrassing for @HostGator
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Steven Cinquegrana
(@SteveCinq) reported
@HostGator This has NEVER happened before. Also, I can't correlate that cert with any other cert that I'm aware of. The others have different fingerprints, etc. What happened please? You need to provide some details. We can't be just clicking "Accept" on certificate errors!
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ATV Scoundrel
(@ATVScoundrel) reported
@HostGator The "issue" is that the damn security certificate expired! It's beyond outrageous that #Hostgator would allow this to happen. How many businesses are currently paralyzed because of your gross incompetence?
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Chris A. White 🐻
(@fyrebear) reported
@HGSupport I am having the same issue
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M i l y
(@mileika_jurado) reported
@HostGator I Don’t know how to contact you. The live chat doesn’t work, you doesn’t answer my emails. I can’t use my domain and I am worried cause nobody answers me. PLEASE HELP !!!!
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CynderHost
(@CynderHost) reported
@ATVScoundrel @petehalvorsen @HostGator If reliability is what you’re after, our 99.9% uptime guarantee may suit you! We also offer 24/7 support and will even save you money. Our speeds are blazing fast and we’re backed by experts. I can migrate you over for free; can I flick you a DM with more info?
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Bryan M. Bowden ஃ
(@BryanMBowden) reported
@HostGator it’s beyond pathetic that a hosting company allows their service certificates to expire and causes a tremendous amount of problems for the people that host through them.
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Gustavo Correa
(@gustavocorream) reported
@HGSupport hi, is the system down? Emails not working at all !! Any information?
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ShanethaTechnologies
(@ShanethaTech) reported
@HGSupport Our Site has been down for more than 12 hours. Contacted support 11 times. They told 30 min to 1 hr. Its been 3 hrs, still no solution. It is a creating a critical impact to my business.
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Piyush Patel
(@shreekailash) reported
@kinsta Same site was working perfectly on hostgator dedicated server. so How it is plugin issues?
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Matt Weik
(@weikfitness) reported
@DianePatterson @HostGator I’m having the same issue!
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My On The Road
(@MyOnTheRoadCom) reported
@AndrewLedford @HostGator now on call six. This is a really high effort host. how long does it take to install a site on @HostGator one day two, maybe five or never. At least this will make a good blog post.
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Neil Patrick Felias
(@neilfelias) reported
@HostGator Please fix this asap. Webmail is very important to my customers! 😔
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𝔅𝔞𝔯𝔯𝔦𝔱𝔷
(@Barritz) reported
@HostGator Just 2 weeks ago all your cloud servers were out so websites were down & now it’s all communications via email? The reliability of your services in 2022 has been subpar to say it kindly. This is unacceptable and I’d like to be contacted in regard to a service credit.
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Matt Weik
(@weikfitness) reported
@CoachGiorgio @HostGator I’m having the same issue
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Tom Sofield
(@BuxMontNews) reported
.@levittownnow's main site has been offline for more than 24 hours. Our hosting company, one of the largest, has suffered a major problem. So far, no updates from their tech team. No answers at their call centers or live chat. Disturbing to say the least. @HostGator @HGSupport
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CynderHost
(@CynderHost) reported
@emveedesign @HostGator Sorry to hear Michael! If you’re looking to switch providers we promise you won’t face these issues. Our experts guarantee 99.9% uptime without compromising security or service thanks to 24/7 support. We’re happy to migrate you over for free if you wish, can I DM more info?
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Steven Cinquegrana
(@SteveCinq) reported
@HostGator Yep, ok, so nothing. I moved to Hostgator years ago when you were good. And you were. Now you're just garbage. Zero service, zero responsibility. Just ... zero. This is a serious failing on your behalf but you act as if it's nothing and leave your customers hanging.
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M i l y
(@mileika_jurado) reported
@HostGator I Don’t know how to contact you. The live chat doesn’t work, you doesn’t answer my emails. I can’t use my domain and I am worried cause nobody answers me. PLEASE HELP !!!!
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Ara
(@c_ara_campbell) reported
@DianePatterson @HostGator Same here email server down @HGSupport and the chat support isn’t working? What is going on?
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Trista Lauritsen
(@viva_trista) reported
@HGSupport thanks - chat support was able to assist and fix
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JP Duvillard
(@JDuvillard) reported
@HostGator your shared host has been down for 9 hours, we have lost an entire day of business and still no explanation apart from "this is a planned migration". Not planned at all, we didn't even get notified
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My On The Road
(@MyOnTheRoadCom) reported
@AndrewLedford @HostGator customer service is terrible. On my 5th call today. so far it is back the bad old days when no one knew what they were talking about.
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Brian McCaul
(@alfredhichcock) reported
@HostGator @HGSupport Add me to your list of people that saw your cert expire at 8:00 pm EST. External mail is down, and my cpanel portal is showing an SSL error in the browser.
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Walmart Hillbilly
(@NoKoolAide) reported
@HostGator Literally the worst company I’ve ever dealt with. Save your money and your sanity.
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David Jay
(@DavidJay1965) reported
@HGSupport Please call me immediately at 661-478-4700. My email is broken!
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Toni Bracci
(@tonihammer) reported
@HostGator It’s happened again, such an unreliable service and I have no faith in my emails reaching their destination
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JG
(@_jefu_) reported
@HGSupport @DianePatterson I’m having the same issue
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NewsworthyH1234
(@H1234Newsworthy) reported
@HostGator Fix it fast!!!
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Diane Patterson
(@DianePatterson) reported
Seriously, wtf, @HostGator? You forgot to renew your certificates?