Is Hostgator down?

HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Hostgator problems in the last 24 hours

Hostgator Outage Chart

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Cloud Services

Hostgator Outage Map

The most recent outage reports and issues originated from:
Taubaté Hosting
Mexicali Hosting
Puno Cloud Services
Grenoble Domains
Gdańsk Hosting
Ensenada Domains

Hostgator Comments

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Hostgator Issues Reports

Latest outage, problems and issue reports in social media:
  • wickedlychic Liz Nonnemacher (@wickedlychic) reported

    @hostgator I have suddenly lost access to the back end of my website. I went to your customer service and waited for 30 minutes and no one answers.

  • Ryan_McLaughlin Ryan McLaughlin (@Ryan_McLaughlin) reported

    @HostGator Something is wrong with your customer website. I have reset my password 5 times, and it still tells me it is wrong. I even let the browser remember it after reset and autofill, but it is still wrong.

  • CajunBae E (@CajunBae) reported

    @SchoolBoy_JR @CountupDj Yea, what helped ME get in was taking a bs job at Hostgator , basically “call center tech sweatshop”. I found that on Craigslist. After I got that on my resume/, recruiter hit me up for a software help desk position. Went up from there. All started at the end of 2015.

  • VladBogos Vlad Bogos (@VladBogos) reported

    @HGSupport Gave up HostGator more than one year ago. Never again.

  • elijahmay Elijah May (@elijahmay) reported

    @HGSupport I thinks it's a system UI problem. I finally got through and got help (the second time) by going through the "new account" chat.

  • VladBogos Vlad Bogos (@VladBogos) reported

    Companies like @facebook and @HostGator have a lot to learn from MailChimp support. After several requests with both companies... I moved on.

  • SandeepAmarghde sandeep amarghde (@SandeepAmarghde) reported

    @ACTFibernet @ACTFibernetHYD is poor services, I am having very bed experience with the customer service and act commitment @HathwayBrdband @reliancejio @Airtel_Presence @InternetAssn @customerservice @HGSupport

  • javierrzrd javiër Rz (@javierrzrd) reported

    @HostGator what a crappy Portal you have; can't change DNS, can't unlock a domain for transfer and can't change the contact info on a domain. For all that i have to contact support because the site is ALWAYS giving out errors. Glad i'm migrating to Namecheap

  • JohanesSuryaK Johanes Surya (@JohanesSuryaK) reported

    @HostGator My site is down! 😢

  • JuanitoDeLaE Juan de la Espriella (@JuanitoDeLaE) reported

    @HGSupport Yeah, JK... you tricked me. I'm still without service after a ton of time... I'm moving over to @AWSLatam chao!

  • TiedFeetGuy Baring My Sole (@TiedFeetGuy) reported

    @GayComicGeek I use HostGator, which is adult content friendly, and have very little issues.

  • dubber Andrew Dubber (@dubber) reported

    @SiteGround Thanks. I don’t need further information. I need the problem correctly diagnosed and then corrected. Currently evaluating alternatives. @HostGator seem good.

  • riliwansadiku Realone (@riliwansadiku) reported

    @HGSupport your live chat is not working. i need your help urgently, please.

  • JWandB Jackson Balling (@JWandB) reported

    @JuiceboxCA - Wordpress - Originally BlueHost, but now HostGator; a cheaper but equal service IMO - It’s easier to commit to multiple years of hosting w/ a domain than to go with a quick 1-year setup. Renewal fees are super high, which is why I switched to HG and rebuilt my site from scratch

  • KGPFilms KGP Films Inc. (@KGPFilms) reported

    @HGSupport is there a timeline on the maintenance happening- my site is down and I’m missing emails.

  • kelsfoster Kelsey Foster (@kelsfoster) reported

    @HostGator Because I have a managed WordPress site, my cPanel isn't available as shown in the FAQs, so I was having a hard time finding my DNS info. (Figured it out) Every time I tried to open a chat, I was directed to a page of support articles, and was never actually given a chat option.

  • the_ankish A n k i s h (@the_ankish) reported

    @HGSupport Those files where they have seen some issues have been deleted.

  • kelsfoster Kelsey Foster (@kelsfoster) reported

    For the love of god, please stop putting in handy lil icons and links to your live chat support service that actually just direct to FAQ articles. If the FAQ articles solved my problem, I wouldn't need a live chat. It's so wildly frustrating. Looking at you @HostGator

  • GlennStaker Glenn2ns (@GlennStaker) reported

    @pppingme @HostGator I have same issue with multiple websites A records are non existent on lookupand hostgators support is clueless and unable to fix

  • LCStudios313 LC Studios (@LCStudios313) reported

    @HostGator I'm disappointed with your service. I was recently having trouble launching a 2nd website, and allowed the CSR to go into my account to fix the issue. He fixed the issue, but while doing so, he mispelled my domain name, and HG says I'm basically stuck with it, so I'm done.

  • mrwanhmdy mrwaan mohsen (@mrwanhmdy) reported

    @Endouken1 @DaniMolina1982 Now it's time to leave #ifastnet I am now searching for another service provider and the nearest one hostgator

  • shiharan Shiharan Choudhury (@shiharan) reported

    @HostGator Over priced services & difficult to reach customer support. I migrated else where & happy. We have to get out of the philosophy of making web hosting look so complicated.

  • AffuRida Affu Rida (@AffuRida) reported

    @HostGator Google and hostgator provides the best customer support I have ever come across, they really so good that they must actually take classes and teach other companies how to run a customer support services

  • kalnerwilliams Lisa Kalner Williams (@kalnerwilliams) reported

    Had a great #custserv experience with @hostgator today. Counteracts the nonexistent service I've gotten from @filmora over the past 6 months ... almost ;)

  • k181195 Om Publicity (@k181195) reported

    @KishanP36903167 @HGSupport @HostGator Same with me.. bad company

  • _ratanp ratan (@_ratanp) reported

    @HostGator Don't know how put it nicely - but hostgator is piece of shit service. Not sure how are you guys still in business. Wayyyy better services are already out there with 1/10th of cost.

  • careerengineer TheCareerEngineer (@careerengineer) reported

    @HGSupport is something down, my emails are struggling

  • travel_mjm mJm Travel (@travel_mjm) reported

    @HGSupport all details are sent in inbox,, the problem that you're creating tickets,, your admins are never responding,,, 9 days now in the same issue !!!!!!

  • RudiCooks Rudi (@RudiCooks) reported

    .@digitalocean - without a doubt the most overly complex hosting to deploy a wordpress site (their 1 click install is truly shocking). Deadend support, a pointless (read: dead) community and i shit you not my shared hostgator hosting is posting faster results. #pisspoor

  • lifehandcoded Dedy Ong (@lifehandcoded) reported

    @HGSupport It was down for 8 mins 32 seconds. Now it is back up again. I will keep reporting the problem here.

  • lifehandcoded Dedy Ong (@lifehandcoded) reported

    @HGSupport It is now, Down again. Please check.

  • lifehandcoded Dedy Ong (@lifehandcoded) reported

    @HGSupport If happened repeatedly a few times within this month alone. Lasted for few mins to few hours. The error I get is connection time out. You can help check the server log or performance graph.

  • dwightknoll 𝕯𝖜𝖎𝖌𝖍𝖙𝕶 (@dwightknoll) reported

    @evelynanne I’m at hostgator for $12/month and it can host “unlimited" # of sites. I get my domains from a different company (namecheap) that does free domain privacy. I don’t love hostgator though. I might need to move one of my sites to a different host because the site is slow.

  • roswilliams Rosalyn J. Williams (@roswilliams) reported

    @HGSupport Yes, I did have a support ticket, and I tried escalating it. Clearly it was my cancellation error, but if a service is already paid for, I don't understand why it can't be restored. ref:_00D36qEW6._5001QrQ1he:ref

  • elpandagourmet Don Fu (@elpandagourmet) reported

    @hardcore_ts @HostGator i have problem to access too... I'm From Santiago Chile

  • ahmedghanem Ahmed Ghanem (@ahmedghanem) reported

    @HGSupport @HostGator not working too keeps loading after entering my info

  • HGSupport HostGator Support (@HGSupport) reported

    @HostGator @ahmedghanem Try as a "NEW CUSTOMER" and see if it loads from there.

  • HostHavoc Host Havoc (@HostHavoc) reported

    @nubby_ninja @dougmessel @HostGator @GoDaddy Don't forget, we'll NEVER sell your data or contact details.

  • FabulousShyOwl Undocumented Libertarian (@FabulousShyOwl) reported

    @HaitianBoyEnt @GoDaddy @HostGator @Epik Fabulous customer service.

  • HaitianBoyEnt Haitian Boy Ent.™ (@HaitianBoyEnt) reported

    @GoDaddy I’m switching to @HostGator you guys are the worst. Worst customer service ever.

  • nubby_ninja Nubby Ninja ♿ ☠ (@nubby_ninja) reported

    @dougmessel @HostGator The domain industry is a total facepalm. That's why I keep my domains with @GoDaddy. I have far less issues with spam, and less issues overall with their services and tools. I use @hosthavoc for lightning fast and flexible web hosting.

  • HGSupport HostGator Support (@HGSupport) reported

    @dougmessel Hey Doug @dougmessel, it sounds like you need Domain Privacy, according to domain regulations, registration information must be public record. The Domain Privacy service will make it so HostGator's information appears when people search that domain's info instead of yours.

  • danmoyle Dan Moyle (@danmoyle) reported

    @CandiceLeeWrite I've used & liked: Squarespace for my podcast (with Blubrry for media hosting) HubSpot for business WordPress (.com and .org both) ClickFunnels HostGator hosting (not bad) My no-no list: Wix GoDaddy website builder Joomla website builder SiteGround hosting

  • gad_lit Gad 🇰🇪 (@gad_lit) reported

    @HGSupport its been 24 hours now! my server is down

  • hassam_akhan49 Hassam A Khan (@hassam_akhan49) reported

    A very pathetic behavior and responses from hostgator's end. After many many of the emails and messages, they replied but still they are not giving the assistance which a customer should get. #hostgator #patheticsupport

  • jancarla1999 Jan Carla (@jancarla1999) reported

    @TrueEyeTheSpy I use Cloudflare. I use their free service. It's news to ne that Cloudflare hosts. When I set up Cloudflare I switch the DNS to Cloudflare, but the website is hosted someplace else (like Hostgator). But, I'm not a super techy so maybe Cloudflare does also host.

  • InfiAditya Mr Rajpurohit (@InfiAditya) reported

    @HGSupport Your support is very Poor, It More than 5 Days, Not Matter of 1 Hours...........

  • InfiAditya Mr Rajpurohit (@InfiAditya) reported

    @HostGator Payment Has been Done, And Domain Still Showing " We are Processing your Payment" , Please look in to the issue, Kindly Check your Inbox.

  • nrs135 Ross (@nrs135) reported

    @HGSupport @HostGator Thanks, I'm not really sold on plugins to fix the html or the process of running the entire site on WP. I'm going to hit up some design contacts soon and see where it goes.

  • webharatnetwork Web Bharat Network (@webharatnetwork) reported

    Dear host gator I m using your dedicated server but we are facing many issue everyday Acont hacked and email is not working we are startups we ate going to huge losses reason behind bad service from your team I want refund our payment @HostGator @ICANN @internetarchive

  • csmartly C M (@csmartly) reported

    @HGSupport @hostgatorindia @HostGator really frustrated wid yr support in India. everytime has to raise new ticket for same query and previous ticket is closed after you guys reply. its delaying troubleshooting. next time not renewing with you.

  • theexperttutor The Expert Tutor (@theexperttutor) reported

    I couldn’t speak to anyone on the support chat today @HGSupport ! I want to cancel something!!

  • JessicaNorthey Jessica Northey-Shaw (@JessicaNorthey) reported

    @HostGator finally talking someone who SHOULDN'T be talking to your customers. He's rude & impatient and making me wish I didn't just buy a 3-year hosting contract with you guys. I can DM you his name & your welcome to pull the call.

  • JessicaNorthey Jessica Northey-Shaw (@JessicaNorthey) reported

    @HostGator have #CustServ issues again. My account was supposed to be migrated, & I guess there were issues but I didn't hear from you guys except when you sent me passwords/logins for someone else' account. I'd appreciate if someone can fix MY issues or help me.

  • AlexSagwe Lord Sagwe (@AlexSagwe) reported

    @SamGichuru @enom @HostGator Maybe the support team member is an intern. (S)he had no time to sort your problem and sell Mandazi!

  • SamGichuru Sam Gichuru (@SamGichuru) reported

    I can't log in to my @enom account, support sent me to my reseller @HostGator who sold me the account over 10 years ago. The support is terrible.

  • SosyoDino Sosyo Dino (@SosyoDino) reported

    NEVER NEVER NEVER BUY ANY SERVICE FROM FAST COMET @FASTCOMETCLOUD #fastcomet = sucks #fastcomet = stomachache #fastcomet = businesskiller Capital One #hosting #webhosting #server #wordpresshosting #godaddy #a2hosting #hostgator #domain #wordpress

  • Kurisu_Yamato Kurisu Yamato (@Kurisu_Yamato) reported

    @PrinceWatercres Not to sound like an advertisement, but with a @HostGator reseller account we actually COULD set up our own Echidna-themed hosting service. :O

  • tomtolkien Tom Tolkien (@tomtolkien) reported

    @HGSupport Support refused and demanded money. I think you need to get in touch with your chat support team. Please can you deal with this quickly (today) or I will have to use a different SSL provider.

  • HGSupport HostGator Support (@HGSupport) reported

    @logico30 @HostGator Ah shucks, we're sorry to hear that your website is down. We'll get right on in, but first, please provide us the ticket ID.