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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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E-mail (28%)
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Cloud Services (23%)
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Hosting (21%)
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Domains (19%)
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Web Tools (9%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Salt Lake City |
Hosting | |
 Embrun |
Hosting | |
 Palmas |
Domains | |
 Cuauhtémoc |
||
| Fortaleza |
Hosting | |
| Miguel Hidalgo |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Otley
(@MikeOtley) reported
@HostGator THIS IS STILL GOING ON!! We are aware of an issue that is preventing some customers from sending emails
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Invictus Web Solutions
(@invictus_web) reported
Customer support I have ever seen The most dangerous thing is that from this month the sites are getting redirected to porn sites. I have an educational, hospital, and banking sites hosted in my hosting accounts and it is making a very bad impact on the users. @HostGator
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Omar Kadrovic
(@omakad) reported
@HostGator all my website are down for over 30 min in the middle of the day? What is going on? Do you guys have an outage? Please notify?
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Trader Horse Race
(@race_trader) reported
@HostGator I need my subjects to be dealt with for 7 days trying to be a SUPER user in the thr-post database and that, today I will enter forums, twitter, instagram, blog to export such horrible service
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Rooturaj Pattanaik
(@rooturaj) reported
@HGSupport @HostGator Why is your live chat not working? The chat window becomes inactive after a few minutes. Pathetic support.
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Invictus Web Solutions
(@invictus_web) reported
This clearly states that the hostgator is doing fraud with customers. I want the issue to be resolved immediately . Called soo many timesbut call didn't get connected and if luckily connected they disconnect the call worst customer support i have ever seen @HGSupport
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jell mariano
(@jeLopudding) reported
what is the other option to replace @HostGator ? Been having email outgoing issues recently. Not the first time. Losing some projects because of this. #hostgator @HGSupport
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Omar Kadrovic
(@omakad) reported
@HGSupport all my website are down for over 30 min in the middle of the day? What is going on? Do you guys have an outage? Please notify?
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Invictus Web Solutions
(@web_invictus) reported
I have 8 shared hosting with hostgator for the last 3 year everything was working fine till jan 21.but from jan 21 I started facing a malware issue in my hosting. I removed malware files so many times but files are getting created again. @HGSupport @hostgatorindia @HostGator
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Tim Webb
(@timdwebb) reported
@HostGator I’ve been locked out of my account. My website has my photo on it. You can call the phone number on the website and I will answer. Can someone please respond and help me get into my email again?
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Invictus Web Solutions
(@web_invictus) reported
This clearly states that the hostgator is doing fraud with customers. I want the issue to be resolved immediately . Called soo many timesbut call didn't get connected and if luckily connected they disconnect the call worst customer support i have ever seen @HGSupport
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Trader Horse Race
(@race_trader) reported
@HostGator I need my subjects to be dealt with for 7 days trying to be a SUPER user in the thr-post database and that, today I will enter forums, twitter, instagram, blog to export such horrible service
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Invictus Web Solutions
(@invictus_web) reported
The problem gets solved one month before hosting expiry but as I renew my hosting problen gets started again. I am sure that the hostgator team is creating this issue to upsell their malware scan service. @HostGator @HGSupport @hostgatorindia
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Invictus Web Solutions
(@invictus_web) reported
I have 8 shared hosting with Hostgator for the last 3 year everything was working fine till Jan 21.but from Jan 21 I started facing a malware issue in my hosting. I removed malware files so many times but files are getting created again. @HGSupport @hostgatorindia @HostGator
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sourav
(@iamsouravj) reported
@hostgatorindia one of the worst hosting experiences.. unreliable servers, slight customer service.. the same issue keeps coming and they seem to be unable to solve! #CustomerService #CustomerExperience @HGSupport @HostGator
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Trader Horse Race
(@race_trader) reported
@HostGator I need my subjects to be dealt with for 7 days trying to be a SUPER user in the thr-post database and that, today I will enter forums, twitter, instagram, blog to export such horrible service
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Christian O'Brien
(@VmiProductions) reported
@SiteLock @HostGator had issues with Sites on hostGator with malware. So HostGator recommended SiteLock 25th May worked a bit for 2 months now sites down today. Don’t use hostGator Or SiteLock they don’t work! I want my money back!
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Shoaib Hussain
(@shoaibhussain) reported
@jeLopudding @HostGator Switched a few websites to a dedicated server from another provider! Might have to shift the rest too if issues persist for another week or so! Shifting ain’t easy too!
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ILoveYouMMA
(@iloveyoumma) reported
@HostGator your reseller hosting completely SUCKS! and your customer support completely SUCKS! your sytem doesnt work and the Philipinos that you have on customer support can not help or fix anything - your company sucks!
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sourav
(@iamsouravj) reported
The worst hosting service @hostgatorindia @HGSupport .. there is no commitment to service and no sense of urgency! Unreliable and no point hosting business website at @HostGator #CustomerExperience #hosting
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Mike Otley
(@MikeOtley) reported
@HGSupport DM sent same problem as a month ago. No emails sending
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JT Lindroos
(@jtlindroos) reported
@HGSupport All day today issues with email and website being down. This has happened much too often in the past two weeks or so....
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2soph
(@2sophtech) reported
@HGSupport Hello, we are currently not able to access your chat support. It just keep on loading.
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Are Morch
(@AreMorch) reported
@HGSupport Hi friends at HGSupport. Does the chat support still work? Been spinning for the last 15 min. I used to get a message that I was waiting for the next available agent. And with info about time.
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Invictus Web Solutions
(@web_invictus) reported
The problem gets solved one month before hosting expiry but as I renew my hosting problen gets started again. I am sure that the hostgator team is creating this issue to upsell their malware scan service.@HostGator @HGSupport @hostgatorindia
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NormieFacts
(@NormieFacts) reported
@un_honest @HostGator Sounds like a personal problem
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JLHonestUnApo
(@un_honest) reported
@NormieFacts @HostGator Your word salad is confusing and reads like a schizophrenic trying to **** a football covered in vaseline. Good luck with that
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Brian Rascoe
(@Brian_Rascoe) reported
@HostGator Still having same issues, delayed sending emails! Can’t even send meeting invites becuase the client isn’t getting them in time!
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Invictus Web Solutions
(@web_invictus) reported
customer support i have ever seen The Most dangerous thing is that from this month the sites are getting redirected to porn sites. I have educational , hospital and banking sites hosted in my hosting accounts and it is making a very bad impact on the users. @HostGator @HGSupport
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Rishabh Vanwani
(@rishabhvanwani) reported
For #WordPress & #AWS beginners, never rely on plugins for your backups/restores. All In One WP Migration promises support, but at the end of the day - some popular hosting providers such as @HostGator are not supported, and the plugin won't work. Extremely bad exp 🥲