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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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E-mail (31%)
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Cloud Services (25%)
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Hosting (19%)
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Domains (15%)
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Web Tools (10%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Miguel Hidalgo |
||
 Jewar |
Hosting | |
| León de los Aldama |
Hosting | |
 Aparecida de Goiânia |
Domains | |
| Noida |
Hosting | |
 Usme |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Kenneth Erwin Engelhardt
(@OnionfarmsMedia) reported
Just contacted HostGator. It's not just Onionfarms, it is all customer websites being affected. Their engineers are working to resolve the issue. Onionfarms has not been taken down.
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Phil Karn
(@ka9q) reported
@GalileoSats @ea4gpz @CillianGNSS Hostgator is falling down on the job. They're running SSH 5.3 with insecure signature algorithms that have been removed by default from the current version is 8.2. Very annoying. And all of my website files are missing.
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Marian Lishman
(@MarianLishman) reported
@theteacherin207 @HostGator @HGSupport Still down and waiting for a response.
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David Madison
(@knavethemage) reported
With the financial difficulty concerning Hostgator out of the way - charging me every year about $100+ for a service they no longer provided me... I'm able to focus on my Wix website I started building several years ago; but walked away from when I turned to WordPress&Hostgator
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CynderHost
(@CynderHost) reported
@ghayasbst @HostGator @HGSupport We're sorry to hear that you're experiencing issues! If you're open to potentially switching, we promise that you won't have any issues like these. Plus, we can save you money + move you over for free w/ zero downtime! Can I DM you some more info?
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Nick Miller
(@theteacherin207) reported
@BourbonPursuit @HostGator What are they telling you? Something about "sites down for an hour" for Data Center Migration? I've been down for 24 hours.
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Marian Lishman
(@MarianLishman) reported
@HostGator Hi, I know you are doing a data migration on my sites but I was advised that sites would be down for 1 hour and not for 2 days. Please advise why, and how this will be fixed asap. Thank you.
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rohit sen
(@rohit_sen) reported
@HostGator most incompetent group. My case is pending for over 5 days now. All is get is lies & stories from support. Their admin is not answerable 2 any1 & support is just parroting. My ticket 43326530 is pending for 5 days now. And I can’t get my emails for 5 days. Please don’t use them
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Ghayas uddin
(@ghayasbst) reported
@HostGator @HGSupport Since a decade i am using hostgator, but now from the past few months getting franquantly site down issues and support members can't solve the current issue from the past one week. Its look like Hostgator Support is Worst Now!
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rohit sen
(@rohit_sen) reported
@HostGator most incompetent group. My case is pending for over 5 days now. All is get is lies & stories from support. Their admin is not answerable 2 any1 & support is just parroting. My ticket 43326530 is pending for 5 days now. And I can’t get my emails for 5 days. Please don’t use them
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rohit sen
(@rohit_sen) reported
@HostGator most incompetent group. My case is pending for over 5 days now. All is get is lies & stories from support. Their admin is not answerable 2 any1 & support is just parroting. My ticket 43326530 is pending for 5 days now. And I can’t get my emails for 5 days. Please don’t use them
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David B. Goldstein
(@davidbenj) reported
@HGSupport I do not have a case number. I cannot communicate with anyone there other than through Twitter. I am so extremely frustrated that I can’t get my issues fixed and can’t communicate with you. I’ve sent a private message with my phone number on maybe you can call me.
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Knight
(@Knight65844644) reported
@HostGator @HostGator worst service I have ever encountered? HostGator support is a joke. I paid for one year hosting services, and I can not send emails. Answer: " Spamhaus blocks your IPs through your internet provider."
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tHL Systems
(@SystemsThl) reported
@HostGator Now is 5 days since my dedicated server with @HostGator is down. My clients are starting to move on. Your service has become very poor. I requested even a backup if any or telling me the truth but never responded.
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David Madison
(@knavethemage) reported
After 2 or 3 years, I was finally able to cancel my account with Hostgator. The website doesn't work, STILL; and they admit they are aware of this on their automated line; but the phone number on the website works. I spoke with a woman calling herself Nova, I think.
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rohit sen
(@rohit_sen) reported
@HostGator most incompetent group. My case is pending for over 5 days now. All is get is lies & stories from support. Their admin is not answerable 2 any1 & support is just parroting. My ticket 43326530 is pending for 5 days now. And I can’t get my emails for 5 days. Please don’t use them
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Nick Miller
(@theteacherin207) reported
@HGSupport Apparently, this was a planned migration, but @hostgator forgot to tell those most impacted by the event. I received no notification. I am being told we'll be down for 48 hours. Lame.
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Peter Pritchard
(@PeterPritchard) reported
Hostgator support just prevented a minor heart attack. Sites should not be allowed to crash on holidays.
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WebDesignNJ
(@WebDesign_NJ) reported
@HGSupport Wished I could check the logs, WHM doesn't load either. Then we get database errors, then it works flawlessly again. Cannot even log into my hostgator account, the password change emails don't get sent to me (I usually just pay the bills).
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The Golden Goose Egg
(@JoeBiancoAuthor) reported
Hey @HGSupport @HostGator you lost a customer!
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WebDesignNJ
(@WebDesign_NJ) reported
@HostGator every day between 10 and 11 EST the Venture server is down. Is there a reason?
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Kenneth Erwin Engelhardt
(@OnionfarmsMedia) reported
@skystracloud No I cannot. It's an overall problem HostGator is having.
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محمد العراقي
(@mhmdalmsmm1) reported
@HGSupport Why is the chat on the site not working?
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Michael Jones
(@AZPunkRocker) reported
@HostGator Lol. Been trying to report a bug with the website builder for 5 days. Keep getting the runaround. "Admins will contact you." But they never do. I'll be moving all 4 of my websites to godaddy at the end of the day.
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Marian Lishman
(@MarianLishman) reported
@theteacherin207 @HostGator @HGSupport My sites have also been down for over 30 hours and I am not getting any sensible information from the guy on the chat.
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Bourbon Pursuit 🥃
(@BourbonPursuit) reported
@theteacherin207 @HostGator They said it was a plug-in issue. No idea. But I’m back up now. They had To touch every site
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David B. Goldstein
(@davidbenj) reported
Let's just recap. My emails to @HostGator can't get through. Emails from them don't get to me. I just called support and Mae couldn't hear me. Seems the only way I can contact HG is through Twitter (& they can't verify me, so it doesn't matter.)
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Nick Miller
(@theteacherin207) reported
looks like @hostgator and @HGSupport has struck again. My student's newspaper site has been down for 12 hours and they can't seem to figure it out. I am now on 3rd support chat while waiting on hold on the phone.
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Kenneth Erwin Engelhardt
(@OnionfarmsMedia) reported
Onionfarms is temporarily down. Contacting HostGator right now to resolve the issue.
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Kenneth Erwin Engelhardt
(@OnionfarmsMedia) reported
@UndeadHeal HostGator is having an issue with all of its customer websites not just mine. If the **** accusations are a part of the title or there is a tag then yes. But if it is just banter in the discussion then no.