Is Hostgator down?

Creo Marketing 24/7 (@CreoMarketing24) reported 11 hours ago

@HostGator But when will they give me an answer? They say they are going to help me but nothing happens. Or is it that they plan to charge me double in October and steal me again? Why do they take so long? My case has not been resolved for two months. Your chat system is terrible, it is use

WordPress Medic (@wpmedic) reported 16 hours ago

@BritTheatreGuid @HGSupport If they said they will fix it, then it is something on their end. Usually is. If they're not able to fix it, feel free to tweet us and we can see if we can help in any way.

Bluntkid ❁ (@bluntt_kidd) reported 17 hours ago

@HGSupport i sent u a dm.. pls treat

Pacific Pundit (@pacificpundit3) reported 17 hours ago

I've been getting constant 502 and 504 errors with hostgator for the past week and they refuse or don't know how to fix it. Is it anything similar to what you are experiencing?

British TheatreGuide (@BritTheatreGuid) reported 18 hours ago

@HGSupport Just been told by one of your operatives that it can take 24-72 hours for your admins to deal with an issue that takes down a customer’s web site and has been escalated to urgent. Not a company to trust one’s important business to.

British TheatreGuide (@BritTheatreGuid) reported 19 hours ago

@wpmedic @HGSupport Frontline support made some vague reference to a coding error, but until the technicians bother to reply I’ve no idea what that means.

WordPress Medic (@wpmedic) reported 19 hours ago

@BritTheatreGuid @HGSupport Did they suspend your account or acknowledge an issue?

British TheatreGuide (@BritTheatreGuid) reported 19 hours ago

Apologies that our site is still down. Still waiting for @HGSupport technicians to deal with us ‘urgently’ after 9 hours.

𝑌𝑒𝑡𝑡𝑒 𝐶𝑟𝑢𝑧 🎀 (@yettezkiedoodle) reported 20 hours ago

Im confused. My website now is loading reaaaallllyyy slow. it's not supposed to be like that since I just changed my theme and everything's working fine since I did that. Talking to @HGSupport now.

Renan Lima (@renanlbl) reported 20 hours ago

HOSTING SERVICE BY HOSTGATOR IS ABSOLUTELY PATHETIC!!!!!!!!!

Claire Taylor (@claireonthewww) reported yesterday

@HGSupport hi I’m trying to sign up with you from the UK. It says my phone number is invalid. Please help.

omarnas (@omarnas) reported 2 days ago

@HostGator 6 days and no one gets back to me regarding the issue and you didn't solve your customers' portal bug 6 days = 144 Hours and to fix it only takes your technicals 5 minutes I already paid for a service for 6 days and I didn't get it !!

Ronak Damani (@RonakDamani) reported 2 days ago

@ResellerClub your support system depends on billing team and if your billing team doesn't work on weekend you don't have 24/7 support you only work 5 days a week. @HostGator you are getting a new customer. i.e Me

Lady Lemonade (@SerenaPalumbo) reported 2 days ago

The last straw with @HostGator is that the people in America are actually nice. Then I get an email from this ******* moron Rohan who says it’s my problem with my credit card not his. Great thanks for actually reading and understanding the issue. #epicfail

Lady Lemonade (@SerenaPalumbo) reported 2 days ago

@HostGator @HGSupport apparently you have a glitch in your credit card system and instead of checking your system like I did today, I am told it’s my problem and I have to use another credit card. Happy to do that but why has nobody checked that what I say it’s incorrect first?

Lady Lemonade (@SerenaPalumbo) reported 2 days ago

Dear @HostGator and @HGSupport I have tried to make a payment 8 times today 2 of which with your representatives on the phone. You tell me my credit card doesn’t work. But it does. I called @Citi and they say it’s your problem

Lady Lemonade (@SerenaPalumbo) reported 2 days ago

Since dragging customer service through the mud seems to work to get stuff done this time it’s @HostGator @HGSupport

Mohammed Choukairi (@simochoukairi) reported 2 days ago

Finally got all my data out and got rid of the bad service of @HostGator what a mistake for choosing them.

omarnas (@omarnas) reported 2 days ago

@HostGator anyway for your info in the past 2 years I referred more than 15 customers to buy from you (without affiliate links) just as a recommendation I believe now it's time to consider another service provider instead of you for me and my clients

omarnas (@omarnas) reported 2 days ago

@HostGator I'm following up on the same issue in your customers portal, I bought G-Suite licenses and I can't configure till now because of a bug on ur form, 5 days every day I'm contacting ur customer care and every time they are telling me they will solve it in the next 24hours

الوسيم أومتيتي (@redadoux) reported 3 days ago

Now it's time to move to a better solution.. I'm thinking about @geniousnet.. @HostGator or @GoDaddy.. Or any company respecta their clients and provides online payment and 24/7 support

omarnas (@omarnas) reported 3 days ago

@HGSupport what is the update of my issue? case ID : 07806116

gareththomasnz (@gareththomasnz) reported 3 days ago

yes hostgator support certainly is well ... shit these days

Filippo Filippi (@FilippoFilippiz) reported 3 days ago

I am very unhappy with #Hostgator, can anyone recommend a great web hosting service?

omarnas (@omarnas) reported 3 days ago

@HostGator this is the 4th day I'm contacting your customer care finally yesterday they gave me a case id so I can follow up on it instead of repeating the same conversation every time. just tell me when are you going to solve my issue the case id 07806116 it's the 4th day today

AbuAli (@abu99ali) reported 3 days ago

@HostGator Why are you guys neglecting me! I am a very old customer and no one has replied

Transformer Prime (@FRPPreport) reported 3 days ago

when my client tried #winhost we could not handle asp web app with 30 to 50 simultaneous users. They dont even list the RAM size anymore... RAM is so cheap now! The RAM is terrible, does Hostgator or SmarterASP or Arrvixe have better RAM plans?

Dark Twin Marketing (@cassiedesign) reported 3 days ago

Has anyone noticed that @HostGator feed is full of complaints but not one time do they try and communicate with there disgruntled users. Instead they choose to just allow for a twitter full of bad reviews. #poorcustomerservice

Asagai English Sch. (@asagai) reported 4 days ago

@HGSupport According to your colleague, the SSL is installed correctly. Cloudflair for some reason, has an issue with the SSL. Can you please investigate? According to one of your colleagues that I spoke to yesterday, the problem is with cloud flair but I have no means of reaching them.

RealWerewolf1985 (@WerewolfZwei) reported 4 days ago

@PeterLaBarbera @HostGator @MassResistance Thank dog that AFTAH with its terrible 1997 coded website is back online so Pety has something to do when his not doing "research" into pictures of gay men in leather.

Shital Pawar (@Simplyshital) reported 4 days ago

@hostgatorindia Not able to sign in to hostgator. Kindly help

Christina Taft 🔥🎸🎶 (@XTinaTaft) reported 4 days ago

Really weird to tweet this, and #HostGator websites go down and then return! Go down and return lol.. Anyways, this is a Bad Era.

Carl Starrett (@CarlStarrett) reported 4 days ago

Dear @HGSupport and @HostGator: After using the same email signature for nearly 15 years, your system flagged my outgoing emails as spam. Your tech support people cannot tell me how long this has been going on or why nobody contacted me about this problem. Why not? #fail

Asagai English Sch. (@asagai) reported 4 days ago

@HGSupport You are my ISP, but my domain is under cloudflair. I contacted you all about why I am having issues with my domain, and was told that the problem is around the certificates to the site.

🦖🦖🦖🦖🦖 (@RiggerJay_Photo) reported 4 days ago

after much anxiety, I have move my primary domains from @dreamhost to @HostGator .. they all get email, with minimal interruption I was a DH customer for 12 years, but with them removing catchall email addresses, I needed to switch.

Impenitent Atheist (@mysticl) reported 4 days ago

@PeterLaBarbera @HostGator Awww your vile world continues to shrink as decent people and companies coast to coast reject your messages of hate and deceit .... sucks to be you

Shaylee Smith (@shayleemsmith) reported 4 days ago

Bluehost sucks. Godaddy sucks. Hostgator sucks. #ChangeMyMind

Jeff Orig (@origmedia) reported 4 days ago

@HGSupport is your website down?

Asagai English Sch. (@asagai) reported 4 days ago

@HGSupport I am waiting for someone from cloudflare her to get back to me regarding the SSL issue that I'm having.

The Fitz Solution (@TheFitzSolution) reported 5 days ago

@HGSupport yes I have done both of those things, have a ticket at the highest priority, and still no resolution to my problem

HostGator Support (@HGSupport) reported 5 days ago

@TemplarSpace Hello Dave, we apologize for being out of the loop in this, but you're having shipping issues with HostGator? We are a webhost company.

WordPress Medic (@wpmedic) reported 5 days ago

@beeblostyle @HostGator Did you fix your website's speed? 17 sec is a long time.

The Fitz Solution (@TheFitzSolution) reported 5 days ago

@HGSupport @HostGator Please help, I need to add another license to my gSuite

Larry Kleeman (@lakleeman) reported 5 days ago

@HGSupport cloud251 appears to be down. Are you looking into this?

Hirvita Desai (@desaihirvita) reported 6 days ago

@HostGator @HGSupport @hostgatorindia No executive available for service. Endlessly listening to music.

Hirvita Desai (@desaihirvita) reported 6 days ago

@HostGator Your service is pathetic. You people torture your customers.

Varun Sharma (@LogicalHindu_) reported 6 days ago

@HGSupport The problem still persists. Can you give relevant email ID sue that my lawyers send you guys notice for compensation? @HGSupport @hostgatorindia

WordPress Medic (@wpmedic) reported 6 days ago

@danrunsfast @GoDaddy @HostGator No problem, happy to help. If you get stuck somewhere in the middle, tweet us and we'll try to help.

Daniel Tiernan (@danrunsfast) reported 6 days ago

@HostGator once I get the files, I'll hop back on support with somebody from Host Gator and get it figured out.

Daniel Tiernan (@danrunsfast) reported 6 days ago

maybe I'm dumb, but transferring hosting providers, @GoDaddy to @HostGator, has been frustrating. the level of service really depends on the support person you happen to get on chat.

Varun Sharma (@LogicalHindu_) reported 6 days ago

@HGSupport @hostgatorindia @HostGator servers are down in India. How do you plan to reimburse the business loss?

Agaba Allan (@allangabes) reported 7 days ago

@HostGator we are having issues contacting support using the chat feature on the customer portal. please advise #frustrated

AUSCOMDIGITAL (@auscomdigital) reported 7 days ago

HOSTING SERVICE BY HOSTGATOR is absolutely PATHETIC

Tom Tolkien (@tomtolkien) reported 7 days ago

@HGSupport So who can provide that answer? Your chat support won't provide the answer. You won't provide an email contact. Your 'toll free' number isn't 'toll free' in the UK. If you can't help, please redirect me to someone in your organisation who can.

Tom Tolkien (@tomtolkien) reported 7 days ago

@HGSupport Yes, you've already said that. Please don't treat me like I'm stupid! I might just decide to move hosts! Some simple answers to some simple questions would be appreciated ....

Tom Tolkien (@tomtolkien) reported 7 days ago

@HGSupport Well then, why did your support chat agent on chat ID#07735681 tell me duplicator pro was banned? Can you explain that, please? @snapcreek

Kenneth James (@Kenn8thJames) reported 8 days ago

@KayodeKoD @HostGator You can check out asphostportal if you need new web host. They are good, reliable and simple. The server, support are good. I have no big issue with them.

eddy guevara (@eddyguevara) reported 8 days ago

@HGSupport First support tech says that I need to give him security PIN to speak w/sup, then once I authenticate no sup is available... Support is suppose to help right?

🏳️‍🌈Miss NoniShaney🏳️‍🌈 (@GoGoogleMe) reported 8 days ago

Hostgator used to be so easy to use. I feel now like I've never launched a website in my life, because it's not user-friendly anymore. Crap.

The Mad Hatter (@themadh) reported 8 days ago

@HGSupport All my support tickets are gone due to a "system upgrade" - when will they be available again? I need the login details to my server