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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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E-mail (25%)
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Hosting (25%)
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Cloud Services (23%)
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Domains (18%)
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Web Tools (9%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Oslo |
Hosting | |
 Kingston |
Hosting | |
 Salt Lake City |
Hosting | |
 Embrun |
Hosting | |
 Palmas |
Domains | |
 Cuauhtémoc |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Ray
(@MichaelYorgle) reported
@HostGator Huge problem. 3 of my 4 reseller accounts are down and 4 of my client's 8 servers are down. Please give us more information, some kind of update. This is much bigger than some websites are down. It looks like you have dozens of servers completely offline.
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Vicky Mcfarlane
(@VickyMcfarlane) reported
@HGSupport cpanel is not working, emails not working. Trying to get help on chat, said 5 mins (30 mins later no reply). Paying a lot of money for this to happen twice in a month!!! Want a refund for this crap hosting
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Ashish
(@Ashishhustle) reported
@HostGator It's been close to an hour and 50 minutes, one of my dedicated server is down. More than an hour I'm still waiting in chat queue.
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John McDougall
(@JC_McDougall) reported
@HostGator wait times for customer service over 99 minutes? Dedicated server with 100 clients - DOWN!!!
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Pandita
(@SeamanPandita) reported
@HostGator @EveryChildMatt I'm experiencing the same - no cpanel, whm or any access at all. Not just websites down - no email, etc.
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John McDougall
(@JC_McDougall) reported
@HostGator Seriously? Dedicated server down again? 100 client sites down, again. Keep this up.
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MIXITBABY
(@mixitbaby) reported
@HostGator This whole situation is pathetic. No updates, no support and no compensation when this happens and it's happened a lot lately... anyone recommend a more reliable reseller platform that actually cares about their customers?.. like I do mine...
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D E L O W U S U aka Pianoman
(@platinummind) reported
@HostGator servers are down due to a cyber attack.
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Ashish
(@Ashishhustle) reported
@HostGator The fun part is their server is now responsive but chat support is still in pitch black mode.
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Bryant Hester
(@JuxVP) reported
@HGSupport @HostGator Dedicated server is down going on three hours now. Was informed by support call that there was no need for me to report. Any ETA on restoration of service?
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montrealspur
(@MontrealSpur) reported
All my clients are down as well. @hostgator - please give us an estimate when this might be resolved. Many of us are having massive problems because of this.
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Nasir Khan Saikat
(@nasir8891) reported
@HostGator this is happening again and again. I faced similar issue multiple times in last few weeks!
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Bytesnbeers
(@BytesnBeersTV) reported
@hostgator used to by my go to for stable hosting...today all of my clients' sites and email have been down ALL DAY, no communication from HG, support is useless, and I'm done. Please send me your hosting co recommendations, this is absolute bullshit.
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MacMaven Consulting
(@MacMavens) reported
@HGSupport, I'm supporting a HostGator customer with IMAP mail. A problem with a large inbox: iOS Mail app isn't sorting chronologically when downloading mail. Presumably it's sorting by message UID on server, which got out of order. Do you have a procedure to fix UID order?
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Salt Solutions INC
(@SaltSolutionINC) reported
@HostGator This is the second time, my websites going down... It is about time to move to another provider. I have been with HG for couple years, unfortunately the service is going down and it is getting worse. All my websites are down right now for 3 hours so far.
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Leanne Foulger
(@LeanneFoulger) reported
@HostGator Still down. Can we get an update. This is unacceptable
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Salt Solutions INC
(@SaltSolutionINC) reported
@PngImgCom @HostGator @FastCometCloud So far 10 websites and no issues at all. Customer support is amazing
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S'more Brands
(@smorebrands) reported
@HostGator I'm back online now, thanks. **** happens, I get that. But when you don't explain the situation we can't estimate the future risk. So I imagine a lot of us will assume the risk of this continuing is high and will migrate to another host.
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Ashish
(@Ashishhustle) reported
@HostGator Eventually the server is responsive. Seems like a network issue.
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Pesavento Designs
(@dustinpez) reported
@HostGator 3 hours of all my sites being down and zero email access....lovely
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Sergio Pessoa
(@pessoasc) reported
@HostGator What can I tell my clients? Really! If I have to say that there will be no service all day, I prefer to do it right now. Otherwise I have people all over me all the time.
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Greg Moore
(@TxMerak) reported
@HostGator Sites down for hours on end. No response from anyone. "Phone Queue" now says there are issues and redirects to chat. Chat times out. No access to my reseller account and customers are pissed. Agree with others, might be time to look for a more reliable host...
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dhb
(@_deeaitchbee) reported
@HostGator "some customers" Bro your own website is down. Everything is down.
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Unlimited Studios
(@webdesignpr) reported
@HostGator We are loosing face and money. Please solve this issue ASAP! We, your customers, will loose money and clients.
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Oscar Aguilar
(@prometeusx) reported
@GTrader38 @HostGator I´ve been wiht HG for more than 10 years but Im moving all my accounts now bcuz all the problems, I´ve been testing racknerds for 2 months and so far so good and the support is really good and fast
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John Goulding
(@_LifeOfJohn) reported
@R1Creative @HostGator Same. Used em for years. Price gone up and up in that time. And service getting worse. Lack of comms pees me off.
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F.E🦜
(@yellowparr0t) reported
@HostGator what's going on?? My entire WHM and all websites are down. I'm also not getting any response from customer support
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Central Scrutinizer
(@Philalethesa) reported
@HostGator After years of literally no problems there's been frequent outages over the last couple of weeks. What's happening? Online chat just dumps my connection. All in all very poor service from the gators. I'm getting ready to jump ship!
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David Salgado
(@DavidSa92809358) reported
@HGSupport @IdentiGrafica server down all morning today
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Oscar Aguilar
(@prometeusx) reported
@LaurelNevans @HostGator @HGSupport I´ve been testing racknerds for more than 2 months and so far so good, I´m moving all my accounts from HG, and the support has been good and fast