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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (48%)
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E-mail (26%)
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Domains (23%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lima |
Domains | |
 San José |
Hosting | |
 Votorantim |
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 Sydney |
Hosting | |
| Salto |
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 Chía |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Stéphane Bergeron
(@pixelyzed) reported
@wp_rocket Wow, seriously guys... Hostgator? You do wnow that's an EIG company right? They're a terrible host. And no mention of Cloudways or Siteground?
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✨OF Male Performer Top 53%✨
(@BeardTats) reported
@HGSupport has got to be the slowest at getting anything done. #WordPress requires php 5.6.20 or greater to run 5.6, while @HostGator still has yet to update their servers beyond 5.4.45. Talk about the lack of customer service. This shouldn’t happen at all. $1,000’s lost.
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Kieran Cairns
(@KieranCairns) reported
@MilaChervenkova @bluehostsupport @bluehost BlueHost is owned by EIG, the same company who run iPage & Hostgator. They have a reputation for letting down customers and the only reason they are in business is due to the huge marketing budgets and affiliate commission payouts.
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✨Jessica Starling✨
(@J3ssicaStarling) reported
A price breakdown: YNOT mail for SWer friendly email service: $25/month for just collecting emails, $40/month if you want to build more complex sales funnels. Domain name: about $10-$20 Hosting: HostGator is currently 60% off! Their cheapest plan is $2.75/month
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rakkup
(@rakkupGuides) reported
Our website and store are down and we are working with @HostGator to restore service. Apologies for any inconvenience. I’m sorry to say @HGSupport is slow and does an unacceptably poor job communicating so we don’t have a timeframe.
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Newplantation
(@Newplantation8) reported
@HGSupport Please help me 😢😥The domin that I had taken but it is not showing on Google and I have also connected my old website to your new domain. Still not getting help me!
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Rachel Varga
(@RachelBombX) reported
The BrothelLife Forum and Rachelbomb are down because of high cpu utilization. I'm waiting for access to fix the issue. Since 11am CST! Don't worry I will move these when I get this done because @HostGator @hostgatorsupport apparently doesn't give a **** about the small customers
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HMAD
(@hammadbhatti) reported
@HostPapa servers are down since friday and still not ETA for fix 😡 #host #hostgator #HOSTING
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amie
(@justamie2u) reported
Anyone else having issues with @hostgator's control panel? I keep getting time out issues.
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KJ Canes
(@KJCanes) reported
@HostGator @HGSupport What’s the hold up on support? The site has been down for two days and we were promised to be moved to the front of the list over 24 hours ago! Which “list” is that??? 💩?
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David Nixon
(@OldAlphaWolff) reported
@JennManyTrades @HostGator Hmmm, seems a bit trivial to not allow, but whatever. Makes one ponder why it’s a problem with them.
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Exhibit A
(@EA_unadorned) reported
@BeStillMyBeaten @ZebraRoseSub That sucks. I use HostGator, which I can recommend if you need to switch, though it does feel like there are no guarantees of anything right now.
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Rachel Varga
(@RachelBombX) reported
@HGSupport @HostGator 24 hours to give me HTTP access to get into the site and fix it? I never had an issue with support. I have been patient but after this long, it's time to just get another webhost because this is ******* ridiculous.
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Rose has an Onlyfans
(@On_Her_Back) reported
Apologies for my site. Hostgator left debug mode on which slowed it down significantly when I asked for their help. My friend is a web developer and is looking for other issues. He discovered this after my host said nothing was wrong. Does anyone have advice for other hosts?
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CynderHost
(@CynderHost) reported
@justamie2u @HGSupport @HostGator Amie - I'm really sorry to hear about your poor experience with HG. If you're looking for potential options, we've got a super responsive and helpful support team and ultra-reliable and affordable web hosting plans. Can we know more about your requirements?
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Newplantation
(@Newplantation8) reported
@HGSupport Please help me😢😥 The domin that I had taken but it is not showing on Google and I have also connected my old website to your new domain. Still not getting help me!
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Ketharaman Swaminathan
(@s_ketharaman) reported
@HGSupport No. I'm stuck in a medical emergency and am unable to access my laptop for the past few days and I thought I'll try and get support via Twitter.
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the block (button) is hot
(@jploot) reported
Welp. Glad I switched to @HostGator because GoDaddy is on some disgusting *** ****.
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Ganesh Raman G.S
(@ganeshraman) reported
@HostGator would like to know how many days will it take to resolve the ticket ? I have been waiting for more than one week, still no response from your server administrators. When ever I check with your support team they always told me within 24 hours they will get back to me.
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Christopher Rees
(@Christo15905004) reported
If anyone has purchased a web hosting package from @HostGator in the last 6 months, DM to get details on how you can get your $150 credit applied to your account. They won't help me with a refund or give me the correct services but I can help you all or we can join legally as one
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Chrisdog93
(@Chrisdog93) reported
@GoDaddy I am transferring everything over to @HostGator since I found out what you did to your employees. That’s terrible.
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Perfect Exposure
(@Perfectexpbiz) reported
@techspec_ @HostGator @HostGator adds services and hope you don't pick it up. When you want to cancel they stall and avoid refunding hoping the client gives up. I seriously encourage every user to look at a different host - it is SICK how they do business
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Valentín Muro
(@valenzine) reported
@HGSupport Hi! I believe gator3031 is down. Is this correct?
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Patrick-Joseph: Whitson
(@patrickwhitson) reported
@HostGator @HGSupport Your portal page is not displaying. Are you having technical issues with it?
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Rose has an Onlyfans
(@On_Her_Back) reported
@HGSupport Hi, you didn't solve anything. My web programmer friend did. He found that you left debug mode on after you "fixed" my website when it went down, which slowed my site significantly. Don't take credit for HIS hard work. This all started b/c of an error on your part.
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klemz
(@slyassnakes) reported
@HostGator Please respond to my emails and requests! @HostGator can’t manage it’s clients. How can you kick me out of a server I paid you for without notice???? I don’t even know how to proceed with this?? It’s really sad cos I’ve been a customer for so long. Now am losing money.
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amie
(@justamie2u) reported
If anyone is wondering, #Hostgator SUCKS. My emails on all of my hosted accounts stopped syncing last night. They blame "user error" but nothing on my end changed. #pisspoor customer service. Working on moving to new hosting as of today.
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klemz
(@slyassnakes) reported
@HostGator Tricked me into buying their reseller plan that’s very slow and then started to disable my websites without any prior notice. I contacted @HGSupport over 20 times but they just ignore my request or responding to my emails. I’ve lost clients and money cos of this. 😡😡
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Robert Kopacz
(@RobKopacz) reported
@HGSupport Your support team is stupid. They just overwrote an .htaccess file to a friend's Drupal site to add a PHP Handler and wiped out several hundred lines of .htaccess code necessary to run Drupal in the process. Do lack complete and total common sense?
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TROJAN HORSE
(@techspec_) reported
@HostGator scammed me, literally been charging me for over 16 months for literally 0 service. Thank god i snooped those transactions out. Better late then never. They don't wanna reimburse me apparently. Can we pop off!?