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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (50%)
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E-mail (22%)
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Domains (19%)
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Cloud Services (6%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Deltona |
Hosting | |
 Greater Noida |
Cloud Services | |
 Solidaridad |
Cloud Services | |
 Lima |
Domains | |
 San José |
Hosting | |
 Votorantim |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Jackobs
(@TomJackobs) reported
@HGSupport is there an issue with the servers?
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The Pixel Hobo
(@seawildearth) reported
.@HGSupport numerous times over the past three days, I've been trying to hook into Chat Support. All I get are spinning *****, waiting.
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Ecosa Web
(@web_ecosa) reported
@HGSupport Your reply does not address the problems you caused. That answer is a copy and paste reply, without taking the facts into consideration on the relevant matter.
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John McDougall
(@JC_McDougall) reported
@HostGator Here we go again. My dedicated server is down again and now I have been disconnected from your call center. What is going on?
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QwikAd.com
(@QwikAdcom) reported
@HostGator @HGSupport My site is down. The email, cPanel, WHM are down too. Are you guys aware of this issue?
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The Pixel Hobo
(@seawildearth) reported
.@HostGator I've been staring at a spinning ball for the last three days. Is your tech support on vacation?
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Kyle Wallon
(@KyleWallon) reported
Yo @HostGator WTF, AGAIN!! 🤬🤬
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John McDougall
(@JC_McDougall) reported
@HGSupport After checking your response in the DM I see I was right. You were no help. You wasted my time.
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John McDougall
(@JC_McDougall) reported
@HGSupport I have been down all day. Have called several times and nothing has changed. What are you going to do besides tell me someone else is working on it?
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Michael Manning
(@mmanningnew) reported
@web_ecosa @HGSupport We are down too with Hostgator. Getting no responses other than.. hopefully soon. Are you guys getting other info from them.. that is actually helpful?
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Andy Janecek
(@ajanecek) reported
@HGSupport @HostGator Server outage for over three hours. Chat support is unresponsive. Phone support keeps telling me everything will be fine in 10-15 minutes. Can’t get any help.
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VAN
(@RightHandVAN) reported
@37solutions @HostGator Down here too. Been waiting online to "be connected to an agent within 5 minutes" for 30 minutes now.
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Trenton Journal
(@TrentonJournal) reported
@HGSupport We've been on the phone for an HOUR trying to resolve a technical issue. Please advise.
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E. H. Howard
(@E_H_Howard) reported
Looks like #Hostgator is down, or is it just me?!
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QwikAd.com
(@QwikAdcom) reported
@Jeanpaulcm @HostGator @HGSupport The support team said that it mostly affected users on dedicated servers. Looks like they are working on it. The timeframe I was given is 3-4 hours. It may take less, we'll see.
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Steerpike, creator of "Just Animals"
(@MattCReal) reported
Recovering a domain name after it's expired from @HostGator is such nonsensical rigmarole. You have to get something called a reseller's club account and then put down a $25 deposit and then essentially buy back your old domain name again :/
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Adrian J Kwan
(@adrianjkwan) reported
@SiteGround support - fixes problem in ten minutes. Super friendly. @HostGator support - five agents, five different solutions, none work. Make you feel like an idiot. So happy I switched.
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HostGator Support
(@HGSupport) reported
@HushWork @seaside_beside @HostGator Our support team is happy to assist with redeeming the credit for the Uptime Guarantee.
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Hardscape.com
(@Hardscape_Com) reported
@hostgator our website is down since 10AM. Your chat support is not responding @HGSupport What's happening?
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Greg - Nna anyi business
(@greguzo_) reported
Hostgator support >>>>
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Hugo Cruz
(@EsquibalUSA) reported
@HushWork @HostGator Hostgator now have dumb employees, this never happen 2 years ago but now this company goes down
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Andy Janecek
(@ajanecek) reported
@HostGator @Hardscape_Com @HGSupport Same problem. Chat support is unresponsive. Phone support is no better, keeps telling me to check back in 20 minutes. Has been ongoing for hours. No assistance provided by HostGator.
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John McDougall
(@JC_McDougall) reported
@HGSupport I got through by phone. I am still down. You offer to help. You just don't want to see these comments on social media. Offer real information.
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🇸🇦Ⓜ️ Mohammad Alroqay🇸🇦
(@Mruqai) reported
Bad hosting ever suffering more than 2 weeks with your miserable service if you can’t protect us from internet Danger you should excuse from your customers, you failure #HostGator
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Juan López L.
(@juanlopezl) reported
@37solutions @HostGator My dedicated server is down too... With about 45 domains with websites and emails... For the 5th time about in 3 months....
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HostGator
(@HostGator) reported
@Hardscape_Com @HGSupport @Hardscape_Com Thank you for contacting us. We are seeing there is a network issue and our network operations is working to address it. This is causing an increase in support contacts which is causing a delay to reach our live support team.
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Ecosa Web
(@web_ecosa) reported
@HostGator @HGSupport Why have you not responded to the DM we sent when our site was down without warning?
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Michael Manning
(@mmanningnew) reported
@QwikAdcom @HostGator @HGSupport We are down too with Hostgator. Getting no responses other than.. hopefully soon. Are you guys getting other info from them.. that is actually helpful?
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CynderHost
(@CynderHost) reported
@ajanecek @HGSupport @HostGator We're so sorry to hear about the trouble you've been having! Our hosting plans are super reliable + we have 24/7 support available to help with any issues that may come up. We would be happy to move you over for free and show you what stellar service looks like. Can we DM you?
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John McDougall
(@JC_McDougall) reported
@HostGator When will my dedicated server be up? It has been down all day.