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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (48%)
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E-mail (24%)
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Domains (20%)
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Cloud Services (8%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Caraguatatuba |
Hosting | |
 Deltona |
Hosting | |
 Greater Noida |
Cloud Services | |
 Solidaridad |
Cloud Services | |
 Lima |
Domains | |
 San José |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Rob (Flack) O'Hara
(@Commodork) reported
@DavidBSheehan Good morning. I contacted @HostGator again this morning. This is the second outage this week.
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Brandon Connell
(@Brandon_Connell) reported
@HGSupport ALL of my websites are having database issues!
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aspen eyes
(@aspen_eyes) reported
between learning wix is BDS and muskrat's latest stunt I'm gonna be rebuilding my website, who's your fav old school "install wp or code from sctatch" web host. I'm talking **** like hostgator, godaddy etc but maybe there's one better than those? I've fallen out of the loop lol
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Paresh Gami
(@gamiparesh5) reported
@HGSupport @HostGator @hostgatorindia What are you doing there? Again it's down. One of the third class service you are providing. No support working nothing. What's going on?
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Mike Cluett
(@Mike_Cluett) reported
.@HGSupport Are you having any issues with email servers? I woke up this morning and my IMAP email was all gone. It’s come back but cant receive or read any mail now.
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Michael Joshua
(@MichaelLJoshua) reported
@HostGator why do my sites keep going down? It seems that every week one is down
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Paresh Gami
(@gamiparesh5) reported
@HGSupport Ask support team to pickup the call then I can give my email or domain. This is first step.!
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John McDuffie
(@johnmcduffie) reported
Suggestions for #hosting websites? @HostGator has just been a nightmare. Database errors. Days to get a response or resolution. Lost email data blamed on a failed migration. That excuse is getting old. So I'm looking for new hosting homes for myself and all my clients. And...go!
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JM.
(@junxgmo) reported
@pessoasc @HostGator I urge you to hit up #Kelvin_limit on Instagram he can take care of this issue asap support won't give you any good replies tho.
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JM.
(@junxgmo) reported
@pessoasc @HostGator Honestly Kelvin_limit on Instagram can help you with the panel issue so you could have access back to your account, I was just scrolling then I decided I should share with you.
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Gajanand B. Choudhary
(@sbsikar) reported
@webeyesofta We had purchased a domain from your company and being fed up with your poor service, you are not transferring this domain even after repeated requests to port that domain to HostGator. This proves that your company is fraud company who is troubling people
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Anthony DeMarco for the Children, 2022🪙🛣️
(@DeMarco4LEON) reported
@HGSupport @HostGator My issue is remote code execution and malware
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Steven Cinquegrana
(@SteveCinq) reported
@HGSupport @aaronpeta @HostGator You're saying that with a straight face?? I've had HG "support" people edit our .htaccess files and completely screw up all of redirect rules, etc. And right now our outgoing email server is unavailable without ANY changes at our end. Delinquent and incompetent.
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Georgia Ann Essex 🍂
(@GeorgiaAnnEssex) reported
@gemellisx @HostGator Oh dear, I'm with Host Gator too. My site hasn't gone down but it's very slow 😬
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Reid Walley
(@ReidWalley) reported
Super-helpful @HostGator tech support from Reshma!
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Monroe&Co.
(@monroeandco) reported
So .@HostGator .@HGSupport claims to be US-based, but after billing support made numerous mistakes, we had to call again today to get a refund for something that was cancelled months ago & auto-renewed anyway. The rep tells me they are in the Philippines. Lying cheating host
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John McDuffie
(@johnmcduffie) reported
@HostGator Going on a week now and I have heard nothing from my support ticket. You hsve to be one of the worst #hosting companies I've dealt with to date. And looking at Twitter and Google, everyone seems to agree with me. Horrible customer support..
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Sandeep Gupta
(@officialskgupta) reported
@HGSupport It's very urgent and panic ... Fix it now. No Indian support team is picking the calls.
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Abhishek Mishra
(@abhimishrait) reported
@HGSupport what is going on. Without any prior information, servers are getting down. My clients are facing issues. Worst service ever.
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keithlaw
(@keithlaw) reported
@wellsoliver I did love that book. (Try the site on wifi. This is a @hostgator problem.)
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Sandeep Gupta
(@officialskgupta) reported
@HGSupport Very Poor and worst team in india support.. telling lie totally there is one death because of your server failure issue today again ... Kindly take this matter seriously else we need to go to file legal action
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Intileo Technologies
(@intileotech) reported
@HostGator your servers are consistently going down almost everyday. Its creating a lots of problems for us. Our websites are down. Even today the server is down for last more than 2 hrs. Pl. let us know issue and TAT to get it sorted.
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Steven Cinquegrana
(@SteveCinq) reported
@HGSupport Fine using iPhone, no change. Have you changed available ports for POP mail? I've been set to 995 incoming and 465 outgoing (SSL) for years. not not working. Yesterday it was an error saying encryption type wasn't supported. ???
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Sonya Andrews
(@sonyarandrews) reported
@MRFrenchDesign @GoDaddy @GoDaddyHelp I try to stay away from the biggest of the big shared hosting companies as they are largely overprices pains in the *** and customer service is horrid. GoDaddy is a prime example. Bluehost, Hostgator, InMotion Hosting, and Siteground are all on my banned list.
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Steven Cinquegrana
(@SteveCinq) reported
@HostGator For the past two days we've seen intermittent - and now permanent - email send errors. NOTHING has changed our end. This looks like YET ANOTHER FU by HG "Experts" messing with our server. WTF is wrong with you people??
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Gemma Louise
(@gemellisx) reported
@HGSupport Yes I was told it’s because I’m on a shared server? Never had this issue with my last host on a shared server. Never heard of a site going down constantly because of one and I only moved to save money but wishing I hadn’t bothered now
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Vidushi Infotech SSP Pvt. Ltd
(@SspVidushi) reported
@HGSupport : @HostGator we many time informed hostgator support team to resolve our websites slowness issue.but they not working on our tickets. after migration we face issue.previous server (HDD IDE) is much faster then new purchased server (SSD). .
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KD 💬
(@KyleDingler) reported
@HostGator What is happening? Today your servers are completely unreachable and yesterday all of the files on my ftp were completely GONE. Every website just deleted. Now your support chat never loads. I'd like a refund for the entirety of my hosting package. Awful service.
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Paresh Gami
(@gamiparesh5) reported
@HGSupport Why it's stopped working on each day, first answer this? Why support is not receiving a single call?
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Monroe&Co.
(@monroeandco) reported
So .@HostGator .@HGSupport claims to be US-based, but after billing support made numerous mistakes we had to call again today to get a refund for something that was cancelled months ago & auto-renewed anyway. The rep tells me they are in the Philippines. Lying cheating #hostgator