Hostgator status: hosting issues and outage reports
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If you are having issues, please submit a report below.
Full Outage Map
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Problems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
- E-mail (34%)
- Hosting (34%)
- Domains (16%)
- Cloud Services (8%)
- Web Tools (8%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Miguel Hidalgo
|
Hosting | 4 days ago |
 Nova Lima
|
Cloud Services | 6 days ago |
|
Sorocaba
|
15 days ago | |
|
Paraguaçu Paulista
|
19 days ago | |
|
Mérida
|
21 days ago | |
|
Brasília
|
28 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Joseph Franco (@francojosephsd) reported@kishorksukumar @HGSupport Same here with 96 hours without service is a bad service from @HGSupport
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David Burger (@TrueSignalMedia) reported@HGSupport so I guess your services don't want to work today.. pretty crappy service when need to get on to update their site.
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reisz (@Reisz_) reported@omouradobrasil @HostGator o meu chat simplesmente caiu :) 503 Service Unavailable No server is available to handle this request.
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HostGator Support (@HGSupport) reported@Gabbybooks82 @HostGator We understand the seriousness of this situation and want to support you promptly. Please respond to us in the DM so we can provide a verification token and share more information to help resolve this.
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Neumie Awards (@NeumieAwards) reported@HostGator I'm a reseller and all my customers' sites are STILL DOWN and where is the fix???
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$ (@0xwagmit) reported@HGSupport Hello Hostgator support, My site is currently suspended due to subscription expiration. I do not wish to renew the plan, but I’d like to request a short grace period to log in and export my site content. Could you please temporarily unlock my site or downgrade it to the free plan so I can back up my data? the live chat isnt working anymore Thank you for your assistance.
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King Stanky (@TheKingOfStank) reported@MichaelFKane Time to set up your domain on a proxy that redirects traffic to a bunch of different services, 1 amazon, 1 hostgator, 1 idk something else. Then have them load distribute based on availability. You can never be too safe.
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Trump Is President (@yankiadler) reported@HGSupport worst ever service you deleted my account because I canceled the email service and now my domain which u have is blocked I can’t get emails because the email on the account is in this domain so I can’t even reset the password and I don’t remember the pin
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SetraHost (@SetraHost) reportedThinking about leaving Bluehost, HostGator, or SiteGround? We make it easy with free same day migrations, zero downtime and real human support. No risk - just faster, more reliable hosting at lower prices. Feel free to reach out if you have any questions and we're here to help!
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Kishor K Sukumar (@kishorksukumar) reported@HostGator @HGSupport my server has been down for 6 Day now the thing is your team locked out the server ports due recent cpanel issue, but till now I didn't get any followup or solution from your team they tell me to wait for 24-48 hr everyday and then give no reply
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Eder (@Eder55164219) reported@HostGator That's the problem, there's no way to contact them. send DM with case number
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Dr. Simon Taki Zaku, D.B.A (@realsimonzaku_) reportedGetting started with a website is actually quite easy. First step is to select a webhost & install your WordPress framework. I personally use and recommend @Hostgator because their customer support is phenomenal, ensuring you never wait hours to resolve tech problems.
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Daniel De la Cruz (@dadeze) reported@HostGator My server has been down for three weeks, and I still haven't received a response. They don't have any backups. I want to know if I should consider the data from my two accounts on the VPS lost.
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JK’s Case History (@KenMediated) reportedWhat’s wrong with HostGator? I need to contact my doctor but HostGator just gives me the runaround. Anyone have similar problems?
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Chris (@ccpharrell) reportedI don't post often, but wanted to reiterate how terrible @HostGator is....down yet again with a 24 - 48 hour ETR....great stuff...
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Block News Media Global 🌞 ಠ_ಠ (@BlockNewsMedia2) reportedFFS @HostGator - hold for 25+min tech support line?
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Brian Modansky (@BrianModansky) reportedWired, and Revenue magazine. Later on HostGator got a deal with Google to parter and offer free hosting with the ability to sign up for Free Hosting in Google’s India region. I was put in charge of theming the control panel. Google promoted it and it got 140,000 sign ups in the first month. Later on my friend sold the company for $300,000,000. When it sold my buddy promised me that he would buy me a house and I would have a good payout and I would be able to work with him as a non profit building water wells to people in need. Later when I thought I would get millions he only gave me $130,000 and then moved several hours out of town in the middle of no where on a big ranch. I was very mad at him at the time because not just because I didn’t get millions of dollars like my other friends who I helped start the company with but the $130,000 I couldn’t buy a home. I was contracted to help stay at the company for a year and help transition to the new ownership. I stayed and instead of having to answer to just the founder I all of a sudden had a whole ladder of executives above me telling me what I should work on instead of having the creative freedom to direct myself. Then the downsizing started to occur. The new ownership layed off entire departments of people to outsource their work to 3rd party companies. I saw all my friends get fired and they did this to improve their numbers because they were planning on bringing the company
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Nicky D COYR! (@nick_donellan) reported@HGSupport our email server is running incredibly slow. Do you have an ETA on the fix for this?
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Zennie Abraham ZENNIE62 #SuperBowlLX #NFLDRAFT (@ZennieAbraham62) reported@HGSupport @HostGator This was a back end, server-related Wordpress issue. Not every Wordpress problem has to do with theme or plugin, singularly. Also, there's an outstanding malware problem HostGator was supposed to solve and call me about, and did phone call.
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Kudehinbu Oluwaponle (@koluwaponle) reported@HostGator @HGSupport I requested using the money to cover cost of my existing snappy VPS, your support refused. They insisted on refunds, they tried refunding to my naira card, it failed and I told them to refund to my dollar card, they promised to do so but never did
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Zennie Abraham ZENNIE62 #NFL #NFLDRAFT #SDCC #OAK (@ZennieAbraham62) reported@HGSupport Never. Ever. In this life or the next, refuse work. Understand? It’s a bad look.
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HostGator Support (@HGSupport) reported@dcodrea We know that popup looks sketchy, but it isn’t from your HostGator site; it’s a browser extension (Coupert) injecting coupon ads over your dashboard. Try incognito or another browser; if it’s gone, remove the extension. If not, support can help!
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HostGator Support (@HGSupport) reported@dcodrea We know that popup looks sketchy, but it isn’t from your HostGator site; it’s a browser extension (Coupert) injecting coupon ads over your dashboard. Try incognito or another browser; if it’s gone, remove the extension. If not, support can help!
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Joan Reynolds (@JoanTReynolds) reported@HostGator I cannot login to my hostgator account. Support is now useless.
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Hephzibah Magazine TV (@Gabbybooks82) reported@HostGator @HGSupport I’m reaching out on behalf of my brother. His educational platform serving over 3000 schools in Nigeria has been down for over 2 weeks under case E-527097. We keep receiving only automated responses. Please we urgently need escalation to a senior engineer o
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Russell Kaye (@russellskaye) reported@DanMicovic @HostGator @HGSupport I cannot access the WHM on my two Hostgator hosting products: VPS & Reseller Servers. I'm unable to get chat support either.
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Karen Lakeman (@KarenLakeman) reportedterrible #CustomerService from @HGSupport today! @HostGator #CaveatEmptor if this organisation crashes your website they will blame you! #TheCustomerIsAlwaysWrong
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Uncle Luke💻🔌 (@luke_ndifon) reported@HostGator is a terrible hosting platform. really sad to see people recommend it. >> Poor customer support. >> Unreliable hosting the list goes on........
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Juan luis | JLP (@juanluis_JLP) reportedIs Hostgator down for anyone? my sites are down all of the sudden and their support agent doesn't seem to find the issue.
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PixelsTech (@PixelstechNet) reportedIt seems our service provider @HostGator has some issue and our site is not able to access atm. Sorry for the inconvenience. Will try to get it back online soon. Thank you for your patience.