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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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E-mail (38%)
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Hosting (33%)
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Domains (21%)
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Cloud Services (8%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Santiago de Querétaro |
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 Chandigarh |
Domains | |
| Nogales |
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| Benito Juarez |
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 Papudo |
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| Papudo |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Sebastian Perez 🇦🇷
(@seboraid) reported
@HGSupport I contacted 10 times you to solve a SSL issue from a client account. The result is that tell me to wait 2hs or you close the chat. Still waiting that you solve this issue and my client is claiming me for solutions
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Rolando Gómez
(@rolandogomez) reported
@NewfoldDigital pls check ur DM. I remember when @HostGator started in FL then moved to Houston. Tech support fixed your problem over the phone at the actual data center while you waited. Today it takes over a week & they still can't get it right. #hosting
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Trista Lauritsen
(@viva_trista) reported
@HGSupport what is happening with my VPS server? Cannot login to cpanel or whm. Please advise.
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tiff setzler
(@yourmomeatsmayo) reported
I keep telling myself I am going to switch from @HostGator, & I don't. Today was the last straw. My site has been down, I've been troubleshooting, found the issue, & stated the issue & their team is "oh let me delete files & plugins".... Why is the @hostgator team misogynistic?
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Shaker Ullah 🇵🇰
(@shakerulllah) reported
@HGSupport I am trying from different browser but not still nobody out there to fix my issue
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Piyush Patel
(@shreekailash) reported
@kinsta Same site was working perfectly on hostgator dedicated server. so How it is plugin issues?
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Michael Briggs
(@emveedesign) reported
@HostGator I have had an issue with clients SSL certificate and site has been down for over 24 hours. Been in contact with support 4 times and still not fixed. Told it has been escalated last night but still waiting. Totally unacceptable!!
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M i l y
(@mileika_jurado) reported
@HostGator I Don’t know how to contact you. The live chat doesn’t work, you doesn’t answer my emails. I can’t use my domain and I am worried cause nobody answers me. PLEASE HELP !!!!
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Shaker Ullah 🇵🇰
(@shakerulllah) reported
@HGSupport Although at my mobile internet connection it is not showing any issue working fine there
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Diego Taube
(@diegotaube) reported
@HGSupport your support is a joke! After 2 full working days the problem is still there. I cannot send/receive emails. Once I login to the control panel i cannot access to the email accounts. The answer that i got is that filters blocking my outgoing mails.
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Walmart Hillbilly
(@NoKoolAide) reported
@HostGator Literally the worst company I’ve ever dealt with. Save your money and your sanity.
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Christian Reed
(@ReedChristian) reported
@HGSupport @PictureTheSouth Just fix it! Sites down for 72 hours last time and now it's down again for 24 so far. Message that we may experience 30min to MAX 2 hrs. Worst hosting experience in 20 yrs by far
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ShanethaTechnologies
(@ShanethaTech) reported
@HGSupport Our Site has been down for more than 12 hours. Contacted support 11 times. They told 30 min to 1 hr. Its been 3 hrs, still no solution. It is a creating a critical impact to my business.
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Hugo Cruz
(@EsquibalUSA) reported
@HostGator @M9688 I'm already tired of their failures in hostgator, but when it comes to charging the monthly payment they are up to date, but to solve the problems they hide... or they don't answer
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ADK for Life
(@i_dig_adk) reported
@HGSupport I support a website that uses the Twitter widget in the website builder. That appears to not be working. Can you please check to see if the Twitter widget is functioning?
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Christian Reed
(@ReedChristian) reported
@HGSupport @yay_o1 I'm sure it won't be down for more than a week. Clown show
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Shaker Ullah 🇵🇰
(@shakerulllah) reported
@ethanjaack my issue resolved thanks @HGSupport
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Rolando Gómez
(@rolandogomez) reported
@HostGator is anyone there? Since your data center migration over a week ago, everything has gone to crap. Your support service is the worst I've ever experienced. Please check the DM I sent you.
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René Metayer Letzkus
(@renemetayer) reported
@HostGator 503 error 3 days Waiting 2 business complete down case # 43200753 @HostGator #hostgator
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BradLee Aniston Pitt
(@BradLeeMe) reported
from
Manhattan, Kansas
@elonmusk is the biggest liar I’ve ever met in my life. He never worked @HostGator and apparently he did know how to use the @Apple computers floppy disk software.
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Stephanie
(@stejpeck) reported
as a web designer, i cannot say enough bad things about @HostGator. it is the absolute worst hosting service i have ever worked with.
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Diego Taube
(@diegotaube) reported
@HGSupport Do I need a miracle so that a human answers the phone? My email is not working for more than 36 hours. My tkt us already with you, and theoretically it was escalated, but nothing happens! There is no support in your company! Tkt No 43258247
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My On The Road
(@MyOnTheRoadCom) reported
@AndrewLedford @HostGator now on call six. This is a really high effort host. how long does it take to install a site on @HostGator one day two, maybe five or never. At least this will make a good blog post.
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Sandry
(@ScottSandry) reported
@HostGator Almost 48 hours of my site being down. Not a good look. Went to sleep w it working fine, wake up to blank screen. You want to charge me $25 for a restore of something I didnt brake. Your chat always says "5 min" but takes 20-60 min for someone to enter. Case 43267537.
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Trista Lauritsen
(@viva_trista) reported
@HGSupport thanks - chat support was able to assist and fix
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My On The Road
(@MyOnTheRoadCom) reported
@AndrewLedford @HostGator customer service is terrible. On my 5th call today. so far it is back the bad old days when no one knew what they were talking about.
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Dead
(@DeadMan_DDProds) reported
@HGSupport I can't access the Customer Portal, and the Live Chat support just loads forever
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M i l y
(@mileika_jurado) reported
@HostGator I Don’t know how to contact you. The live chat doesn’t work, you doesn’t answer my emails. I can’t use my domain and I am worried cause nobody answers me. PLEASE HELP !!!!
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MG Gaskin
(@mgcoverz) reported
@HGSupport Dude, it’s crashed 6 times in the last week. Obvioay there’s a problem and you guys can’t fix it to prevent it from happening again.
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Hugo Cruz
(@EsquibalUSA) reported
@HostGator I'm already tired of their failures in hostgator, but when it comes to charging the monthly payment they are up to date, but to solve the problems they hide... or they don't answer