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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (50%)
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E-mail (22%)
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Domains (19%)
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Cloud Services (6%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Deltona |
Hosting | |
 Greater Noida |
Cloud Services | |
 Solidaridad |
Cloud Services | |
 Lima |
Domains | |
 San José |
Hosting | |
 Votorantim |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Live Life
(@behappyhavefun) reported
@HostGator has the WORST customer support! My business email has been down 2 days/been on phone with them & all they say is “we’re working on it”
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Global Varkey
(@GlobalVarkey) reported
@HostGator My site is pointing to some other site. I called your support 4 times as of last night and STILL NO SOLUTION. Can you hire people who know how to fix issues? I have lost all emails coming to my domain for the past 24 hours? Your servers seem HACKED
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Oscar Aguilar
(@prometeusx) reported
@HGSupport @MeneerWarnas it has been DAYS and you cant solve the email problem, DAYS!!!! what compensation are you going to offer? because for asking for payment you are quite efficient
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Darwish Zahwan | درويش زهوان
(@DarwishZahwan) reported
Hey @HGSupport , your service is pain in the ... , i think it's time to get departed unfortunately even we've been together since 2012 ! .. your service is again down !!.
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Global Varkey
(@GlobalVarkey) reported
@USATODAY @HostGator My site is pointing to some other site. I called your support 4 times as of last night and STILL NO SOLUTION. Can you hire people who know how to fix issues? I have lost all emails coming to my domain in the past 24 hours? Your NS servers seem to be HACKED
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--
(@723Magnus) reported
@GlobalVarkey @USATODAY @HostGator Hostgator is down?
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Nidhi | Freelance Science Writer + Strategist
(@TheSharedScope) reported
Is anyone else having issues with either WordPress, HostGator, or Jetpack? My website seems to keep crashing and coming back to life (with some random changes) all on its own and as if I wasn't stressed out enough already... I'M STRESSED! Anyone know what's happening? DM me :'(
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CochiseFresh
(@CochiseFresh) reported
@HGSupport I seem to be having an email issue and accessing my CPortal. Trying to start a chat, which is not connecting.
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Oscar Aguilar
(@prometeusx) reported
@HGSupport how much more time until you fix the mess you made with the emails? DAYS has passed and still isnt fixed? what compensation are you going to offer? because for asking for payment you are quite efficient
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alab
(@alifeablaze) reported
btw, my original blog is still being held hostage by hostgator and no real answer from tech support (it has been almost seven hours since my first request for help)
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JackHeald.com · Your Attention is Invaluable 🧰⚔️
(@JackHeald5) reported
@HGSupport I want to transfer an existing wordpress site to HostGator. Can I get some pointers / help?
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Global Varkey
(@GlobalVarkey) reported
@HGSupport Four 1.5 hour long calls yesterday was NOT SUFFICIENT for you to fix this issue? How many MORE TELEPHONE CALLS do I have to make to make your SUPPORT TEAM aware of FAILED MAIL DELIVERY and LOSS of EMAILS
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Santosh Kumar
(@samlinkexpert) reported
@HostGator i purchased baby plan shared hosting on 30 November 2021. I'm not satisfied with speed comparison to my other company hosting. if i cancel it before 30 days, will i get my money back.
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Oscar Aguilar
(@prometeusx) reported
@HGSupport you have been having this "issue"for more than 4 days, and still havent fixed it
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Ultimate_guide_to_everything
(@Ultimateguidet1) reported
@ZoeWundenberg @HostGator The tech support service is getting worst .. they screwing with my website , and one guy told on the phone to hire web developer !!!for this we pay @HostGator ??
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alab
(@alifeablaze) reported
blog went instantly down because hostgator sucks, it's been 8 hours since it happened and I DIDNT EVEN GET A RESPONSE.
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Ultimate_guide_to_everything
(@Ultimateguidet1) reported
And yet @HostGator did it again!!! Why you people are screwing with our websites!! Forcing people to get Site Lock in a first place, and now telling me that's it's because if it , my blog doesn't work !! Barely English speaking tech support... 2 hours no results!!
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Next Level Guy
(@nextlevelguy) reported
@HostGator is there a problem with your online chat - it just spins and stays white and never loads after you have entered your details to chat?
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codelog
(@codelogg) reported
@HGSupport I need emergency help, your support in Mexico is very bad, of very bad quality and they haven't been able to help me.
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Jimmie P Rodgers
(@jprodgers) reported
I've been a @HostGator customer for well over a decade. My wife was having a major medical issue, and I missed my billing cycle. They deleted everything. No recovery options. I was a month late and missed the emails. Devastating to lose everything like that.
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Oscar Aguilar
(@prometeusx) reported
@HGSupport again with problems with emails not arriving at destination...whats going on? you are making me lose clients, already lost 3 of them, are you going to offer some kind of compensation for all this problems?
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SwimCapz
(@swimcapz) reported
@HGSupport my website and email has been down for almost 48 hours because of an error in your system causing an outage of my doman. All support can tell me is that it is in a queue.....
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Global Varkey
(@GlobalVarkey) reported
@HGSupport You know what the issue is so STOP PRETENDING making me look like a MONKEY as STUPID as YOU
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Jimmie P Rodgers
(@jprodgers) reported
@SchuylerTowne @HostGator They are restoring something now, but things will be broken. Better than nothing.
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Kiran Divakaran
(@eturnti) reported
@HGSupport @HostGator @hostgatorindia Sent you the details of the problem Rusty please help resolve it as I am not able to send any mails from my outbox and it is nearly 10 days since the problem has manifested.
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Kiran Divakaran
(@eturnti) reported
@HostGator @HGSupport @hostgatorindia I have been waiting for my mail account to be working for the last 7 days and the issue is not resolved. Request your immediate action and response on this as my mail ID is not able to send any mail, frustrating. #hostgator #emailnotworking
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Oscar Aguilar
(@prometeusx) reported
@HGSupport so, one more day has passed and still cant fix your mess..how much more? or you do have really bad admins or they have no idea what are they doing, so till when is the problem going to be fixed?
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Apoorv Chaturvedi
(@ACEChaturvedi) reported
@HostGator @hostgatorindia Worst customer exp ever, site is down for 1 month, have been trying to make paymnts thru multiple modes, but nothing works. after 3 wks of back and forth, get an email that pymnt needs to be madeto"Gator" not host gator On hold for 10 mins & counting...
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Global Varkey
(@GlobalVarkey) reported
@CNBC @hostgator SERVERS have FAILED to deliver emails since Monday 15:35. They have a problem and they FAIL to ACKNOWLEDGE the issue or FIX IT
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Rajeev
(@RaajeevBaid) reported
@HostGator @HGSupport escalated case on #37200005 I have been suffering with email issue for last 25 days now but still issue has not been corrected nor satisfying answer is provided, its ruining our 17years relation