Hostgator

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Hostgator Outage Chart 11/24/2025 01:45

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

  1. E-mail (29%)

    E-mail (29%)

  2. Cloud Services (24%)

    Cloud Services (24%)

  3. Domains (20%)

    Domains (20%)

  4. Hosting (17%)

    Hosting (17%)

  5. Web Tools (10%)

    Web Tools (10%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilPalmas Domains
MexicoCuauhtémoc E-mail
BrazilFortaleza Hosting
MexicoMiguel Hidalgo E-mail
IndiaJewar Hosting
MexicoLeón de los Aldama Hosting
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • CElston Christopher Elston (@CElston) reported

    @OwnNothingBFree I’ve been using Hostgator forever. Wondering if there was something better. My blog disappeared and it’s a pain to get someone in support.

  • henrypujols Henry Pujols 🗯 (@henrypujols) reported

    4 days whit my website blocked and nobody says anything. What kind of service is this @HostGator @HostGatorES

  • amitksi Amit Singh (@amitksi) reported

    @hostgatorindia @HostGator @HGSupport How many months or year this issue is going to be opened?

  • _K7KE_ K7KE (@_K7KE_) reported

    @Stephi_ishtar @HostGator Been with HG for two years (refugee from awful GoDaddy). Had to contact support only once. Support handled my issue immediately.

  • hostgatorindia HostGator India (@hostgatorindia) reported

    @iSaurabhGoud @HostGator Hi Saurabh, we believe our Support team reached out to you regarding this issue. They are currently looking into it on priority and shall send you an update soon via Case ID: 30946735.

  • Memer_Ultra_pro Memer Type Hu (@Memer_Ultra_pro) reported

    @iSaurabhGoud @HostGator @hostgatorindia Worst Experience... They used to corrupt file

  • garionjob Gary Teh (@garionjob) reported

    @paddolker @hostgatorindia @HostGator That is bad...

  • iamsalimkhan Salim Khan (@iamsalimkhan) reported

    @HostGator @hostgatorindia On your website it says your support is available 24/7, when I dialled the IVR says no one is available.?? WTH

  • juwoncaleb ENGINEER OMOJUWON (@juwoncaleb) reported

    @HostGator I got a domain from HostGator and cpanel hosting . Turns out to be a Wordpress domain, uploading my code onto my cpanel has no effect . How do I fix that?

  • gotoandrock Mac (@gotoandrock) reported

    @HostGator yeah screw off for redirecting my signup for hosting signup to dream which doesn’t work at all. I have no way to test php @DreamHost your web ssh login sucks.

  • paddolker Satheesh Paddolker (@paddolker) reported

    The worst thing about buying a domain from @hostgatorindia is that the mobile number given while registering the domain is instantly leaked! Today received atleast 6 #spam calls. What a shame @HostGator #noprivacywithhostgator

  • glenp Mr P (@glenp) reported

    @HostGator I'm done. Wasted way to much time as it is. If I don't receive an email from support I'll be looking for alternative options.

  • adviceduniya Gopal Singh (@adviceduniya) reported

    @iSaurabhGoud @HostGator @hostgatorindia My experience with Hostgator was also not good. They themselves do the problem first. And later, to correct the haib, these people ask for money for that work. That's why I stopped using this hosting.

  • theofficialira Ian Robert Anderson (@theofficialira) reported

    @skystracloud The problem has whenever I updated anything (wp, plugins, themes) I would get a 500 error and could not login to the admin area. HostGator solution = don't update anything ever! I'm moving hosting to @wpengine

  • the_tycoonist Mike (@the_tycoonist) reported

    Website down because stupid @HostGator doesn’t have an “admin” on call to fix an access issue. ETA for fix also unknown...thanks a lot guys!

  • GE_Miller GE_Miller (@GE_Miller) reported

    @HGSupport I've had an outstanding ticket for a refund credit for 2 months and its crickets. How can I get some help?

  • Tylewah Tylewah (@Tylewah) reported

    It may be a stretch but does anyone know how to install Wordpress onto Hostgator? I've got no idea what any of that is but my mom is trying to set it all up and I just want to help

  • mrdaps Mr. DAPs (@mrdaps) reported

    @HGSupport It doesn’t help to DM when I get the same answer I get from customer support that you are going to email me... and then don’t.

  • ThinkUtilitySer Think Utility Services (@ThinkUtilitySer) reported

    @HostGator My website has been down for 2 days and nobody in Texas on second-tier support will fix my SSL certificate issues. My customers have to pay their utility bills at the beginning of the month, mostly elderly individuals and their services might get cut off. Please help!

  • Khainata Khainata - Web Designers (@Khainata) reported

    @HGSupport @HostGator Please I need help with Ticket 31009502. Several hours with the server down!!!

  • ShutterHireUK Shutter Hire (@ShutterHireUK) reported

    @HGSupport I don't have a case number i'm trying to use the chat support feature but it's not working.

  • the_tycoonist Mike (@the_tycoonist) reported

    Website down because stupid @HostGator doesn’t have an “admin” on call to fix access issues. In the email “queue” so ETA unknown. Thanks a bunch @HGSupport!

  • gerraine arnold abutog (@gerraine) reported

    @HGSupport my site is down since yesterday with a 503 service unavailable screen while your chat support is not working.

  • ShutterHireUK Shutter Hire (@ShutterHireUK) reported

    @HGSupport I'm trying to use your chat service and i can't get through. The migrating of my website from a previous host is a SHAMBLES. Most of my images are missing! I need to contact you ASAP!

  • paul30316 paulrobinson 🧭🏳️‍🌈♉🧵 (@paul30316) reported

    Hi @HostGator while your technical support people are mostly quite helpful, I've run into 2 situations with your plans & billing that have been complete bait & switch with no reasonable resolution. Happy to share more with you directly.

  • long Jonathan Long (@long) reported from Miami, Florida

    @HostGator get more incompetent support reps. You can’t. What a complete and utter **** show. Been months. Nothing but bs.

  • Stephi_ishtar Estephanie Cruz (@Stephi_ishtar) reported

    Be careful, @HostGator sells windows servers that do not work. and they invent that they have a windows support when they don't.

  • YoungbloodJoe Joe Youngblood (@YoungbloodJoe) reported

    Me: My client gave me the wrong password and I think my ip is blocked for too many failed attempts. Can you fix for [ip addy]? HostGator: Let me look *2 minutes later* HostGator: Everything seems fine here, I can see the WHM login page. Call your ISP to fix.

  • henrypujols Henry Pujols 🗯 (@henrypujols) reported

    @HGSupport I hace 4 days send a private emails and nobody solved the problem!!!

  • Stephi_ishtar Estephanie Cruz (@Stephi_ishtar) reported

    @HostGator SUCKS!!