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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (50%)
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E-mail (27%)
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Domains (20%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Votorantim |
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 Sydney |
Hosting | |
| Salto |
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 Chía |
Hosting | |
| Salvador |
Hosting | |
| Recife |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Spooky Boo Rhodes
(@spookyboorhodes) reported
Yesterday while trying to get support from @Hostgator on a live chat because my website was down again, the guy said he was going to escalate it and he'll be back a few minutes. He never got back. My website was down for 10 hours until I redirected the domain to another website.
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Chance
(@Chance_CEO) reported
@_negative0 @HostGator Just because you don’t understand what a recurring subscription is, that doesn’t mean you call a company a scam and **** like that. Why not before you rant on Twitter, reach out to them asking them if they will refund you, idiot.
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Brian Rascoe
(@Brian_Rascoe) reported
@HostGator Still having same issues, delayed sending emails! Can’t even send meeting invites becuase the client isn’t getting them in time!
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JLHonestUnApo
(@un_honest) reported
@NormieFacts @HostGator Your word salad is confusing and reads like a schizophrenic trying to **** a football covered in vaseline. Good luck with that
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Christian O'Brien
(@VmiProductions) reported
@SiteLock @HostGator had issues with Sites on hostGator with malware. So HostGator recommended SiteLock 25th May worked a bit for 2 months now sites down today. Don’t use hostGator Or SiteLock they don’t work! I want my money back!
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Michelle Spalding
(@MDSpalding) reported
@HGSupport Waste of time trying to receive help - now looking for new website company after more than 12 years as a customer this is the final straw.
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JT Lindroos
(@jtlindroos) reported
@HGSupport All day today issues with email and website being down. This has happened much too often in the past two weeks or so....
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𝕁𝕒𝕪 𝕄𝕦𝕝𝕝𝕚𝕟𝕘𝕤
(@WrittenMirror) reported
@HostGator You still have this issue and you're trying to charge customers for resolving it is disgusting
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Michelle Spalding
(@MDSpalding) reported
@HGSupport The issue was NEVER RESOLVED - EACH CALL AND CHAT MADE IT WORSE BY YOUR SUPPORT TEAM - no new ticked needed.
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Michelle Spalding
(@MDSpalding) reported
@HGSupport My assistant worked with another support rep who undid what was done by HG earlier today and the issue is resolved. Sadly it took her and me more than 4 hours total on support with your co. Gone are the days when the first person we spoke with was excited to help and knowledgable
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Emilie
(@Emilie77013796) reported
@HGSupport @YBlaineM Sorry about that dear, had similar issue few weeks ago couldn't get help from ig support until a friend advice me to message #cyberking_consultant0 ON Instagram who helped me gain access back to my account without stress
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Stoical
(@davickan) reported
@HostGator Can you imagine I contacted Hostgator on this issue and they are charging me $25 to restore sending and receiving emails? Isn't this Hostgators failure?
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Invictus Web Solutions
(@web_invictus) reported
I have 8 shared hosting with hostgator for the last 3 year everything was working fine till jan 21.but from jan 21 I started facing a malware issue in my hosting. I removed malware files so many times but files are getting created again. @HGSupport @hostgatorindia @HostGator
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The Digital Ventura
(@tdventura_) reported
@HGSupport back here support in India does not know how to help with restoring an add-on domain with full backup on local. What do I do? @HostGator @hostgatorindia website is down since a month now
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Are Morch
(@AreMorch) reported
@HGSupport Hi friends at HGSupport. Does the chat support still work? Been spinning for the last 15 min. I used to get a message that I was waiting for the next available agent. And with info about time.
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Blaine Miyakawa
(@YBlaineM) reported
@HostGator There is no reason for a problem like this to take hours to fix, let alone days
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Michelle Spalding
(@MDSpalding) reported
@HGSupport WRONG - that ticket was a follow-up to my 90-minute call in which your support team said it was being escalated as they couldn't fix it. Would you like me to send you a transcript of the call? I have it
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Rishabh Vanwani
(@rishabhvanwani) reported
For #WordPress & #AWS beginners, never rely on plugins for your backups/restores. All In One WP Migration promises support, but at the end of the day - some popular hosting providers such as @HostGator are not supported, and the plugin won't work. Extremely bad exp 🥲
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Michelle Spalding
(@MDSpalding) reported
@HGSupport @HostGator IT WORKED FINE until we called support on an unrelated issue. THIS IS ON YOUR support dept.
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O
(@hereforthecry) reported
@HGSupport any reason why CPanel isn’t loading? Issue on your end?
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The Digital Ventura
(@tdventura_) reported
@HGSupport tried explaining the customer care on call multiple times. No solution.
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Sandry
(@ScottSandry) reported
.@HostGator whatever new mailing setup you implemented is terrible. I can't email clients properly anymore and it sucks. I keep getting Rejected messages from spamhaus or Cloudmark. I changed nothing on my end but now I can't operate with clients w an email I've had for 10+ yrs
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jell mariano
(@jeLopudding) reported
what is the other option to replace @HostGator ? Been having email outgoing issues recently. Not the first time. Losing some projects because of this. #hostgator @HGSupport
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2soph
(@2sophtech) reported
@HGSupport Hello, we are currently not able to access your chat support. It just keep on loading.
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Rooturaj Pattanaik
(@rooturaj) reported
@HGSupport @HostGator Why is your live chat not working? The chat window becomes inactive after a few minutes. Pathetic support.
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NormieFacts
(@NormieFacts) reported
@un_honest @HostGator Sounds like a personal problem
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Michelle Spalding
(@MDSpalding) reported
@HGSupport White screen when I attempt to open the site and it never loads
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Bhaskar Wagh
(@iambhaskarwagh) reported
Hi @HostGator I just want to say, please take your time. No rush to fix your servers. Really it’s ok. We can wait. But, please fix your servers.
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Emilier
(@Emilier20833018) reported
@HGSupport @YBlaineM It was frustrating when I lost access to my account and I lost hope in getting it back until a colleague directed me to #cyberking_consultant0 ON Instagram who recovered my account back. You can reach out to them for help.
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Michelle Spalding
(@MDSpalding) reported
Bad to worse, that's how our website went with @HostGator and @HGSupport today - 1st we had an issue with pages loading, then couldn't access it via our normal login and now after hours of dealing with them on phone and chat- it's got a fatal error - now asking us what to do