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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (50%)
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Domains (25%)
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E-mail (22%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Limeira |
Hosting | |
 Chandigarh |
Domains | |
| Chandigarh |
Domains | |
| Luziânia |
||
| Cascavel |
Hosting | |
| Curitiba |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Taylor
(@reyetr) reported
What te heck is going on?? My email hasn’t worked for a week? Your customer service is awful, you are killing my charitable organization @HostGator
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Live Life
(@behappyhavefun) reported
@HostGator has the WORST customer support! My business email has been down 2 days/been on phone with them & all they say is “we’re working on it”
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stere0123
(@stere0123) reported
@HGSupport In regards to the ongoing email deliverability issues: 1. Is this an internal issue, or an issue with some 3rd party (such as a DNS/spam blacklist)? 2. Has any progress been made? 3. Can you provide an ETA for resolution? 4. Will we be compensated for the disruptions?
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Jimmie P Rodgers
(@jprodgers) reported
I've been a @HostGator customer for well over a decade. My wife was having a major medical issue, and I missed my billing cycle. They deleted everything. No recovery options. I was a month late and missed the emails. Devastating to lose everything like that.
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Apoorv Chaturvedi
(@ACEChaturvedi) reported
@HostGator @hostgatorindia Worst customer exp ever, site is down for 1 month, have been trying to make paymnts thru multiple modes, but nothing works. after 3 wks of back and forth, get an email that pymnt needs to be madeto"Gator" not host gator On hold for 10 mins & counting...
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codelog
(@codelogg) reported
@HGSupport I need emergency help, your support in Mexico is very bad, of very bad quality and they haven't been able to help me.
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Anshita Juneja
(@anshitajunejaa) reported
@HostGator Been asking for my back up from so many days. 1. you don’t reply. 2. you say we will get back. 3. you pretend to escalate the issue &still do nothing. Sick of this. If my issue isn’t resolved today im going public. Maybe then you will learn to treat your customer right
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Next Level Guy
(@nextlevelguy) reported
@HostGator is there a problem with your online chat - it just spins and stays white and never loads after you have entered your details to chat?
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Oscar Aguilar
(@prometeusx) reported
@HGSupport so, one more day has passed and still cant fix your mess..how much more? or you do have really bad admins or they have no idea what are they doing, so till when is the problem going to be fixed?
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SwimCapz
(@swimcapz) reported
@HGSupport my website and email has been down for almost 48 hours because of an error in your system causing an outage of my doman. All support can tell me is that it is in a queue.....
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Oscar Aguilar
(@prometeusx) reported
@HGSupport again with problems with emails not arriving at destination...whats going on? you are making me lose clients, already lost 3 of them, are you going to offer some kind of compensation for all this problems?
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Dr.Karthik Raja MD
(@drkarthikraja) reported
@hostgatorindia @HostGator websites have been down for more than 6 hrs now This is not the 99% server uptime. Fix them soon #hostgatorserverdown
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Santosh Kumar
(@samlinkexpert) reported
@HostGator i purchased baby plan shared hosting on 30 November 2021. I'm not satisfied with speed comparison to my other company hosting. if i cancel it before 30 days, will i get my money back.
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JackHeald.com · Your Attention is Invaluable 🧰⚔️
(@JackHeald5) reported
@HGSupport I want to transfer an existing wordpress site to HostGator. Can I get some pointers / help?
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Oscar Aguilar
(@prometeusx) reported
@HGSupport @MeneerWarnas it has been DAYS and you cant solve the email problem, DAYS!!!! what compensation are you going to offer? because for asking for payment you are quite efficient
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Oscar Aguilar
(@prometeusx) reported
@HGSupport you have been having this "issue"for more than 4 days, and still havent fixed it
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Ultimate_guide_to_everything
(@Ultimateguidet1) reported
@ZoeWundenberg @HostGator The tech support service is getting worst .. they screwing with my website , and one guy told on the phone to hire web developer !!!for this we pay @HostGator ??
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Cory Church
(@tech4eleven) reported
@hostgatorindia @drkarthikraja All my websites are down too on 1 of my Hostgator accounts! Very, very not cool.
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HostGator Support
(@HGSupport) reported
@garry18724 @tiredpoodle @HostGator This has been a frustrating experience, and we are working with various email service providers to ensure this issue is resolved as quickly as possible. I would be happy to review your case if you have one open, to make sure if anything else can be done for now to help.
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Dato Arif Siddiqui
(@arifsddq) reported
@amexicanbeauty @HostGator I have the same experience, i was enjoying good service since 10 years and now suddenly support has gone to worst. “Admin” become the king as every time call center (chat) is referring to “Admin” look like i am chatting to a food delivery company. 😭🥵
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Tired Poodle
(@tiredpoodle) reported
@HostGator I am a customer of yours. The email service that you provide to resellers is failing. It has been four days since the outage started and I have not received any updates, and when I call I am told that the issue is being investigated. I haven’t seen anything worst than this!
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Jimmie P Rodgers
(@jprodgers) reported
@SchuylerTowne @HostGator They are restoring something now, but things will be broken. Better than nothing.
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Guru Chuck
(@GuruChuck) reported
@HostGator Was there a deadline in creating your website??? It’s horrible! Looking for info on hosting and get a page that basically says you have 3 plans and I can click to purchase one. Little info about the plans, no way to get more info, no support! Just buy it and hope it works out? No
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alab
(@alifeablaze) reported
blog went instantly down because hostgator sucks, it's been 8 hours since it happened and I DIDNT EVEN GET A RESPONSE.
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Anshita Juneja
(@anshitajunejaa) reported
@HGSupport Been asking for my back up from so many days. 1. you don’t reply. 2. you say we will get back. 3. you pretend to escalate the issue &still do nothing. Sick of this. If my issue isn’t resolved today im going public. Maybe then you will learn to treat your customer right
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Oscar Aguilar
(@prometeusx) reported
@HGSupport how much more time until you fix the mess you made with the emails? DAYS has passed and still isnt fixed? what compensation are you going to offer? because for asking for payment you are quite efficient
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Ultimate_guide_to_everything
(@Ultimateguidet1) reported
And yet @HostGator did it again!!! Why you people are screwing with our websites!! Forcing people to get Site Lock in a first place, and now telling me that's it's because if it , my blog doesn't work !! Barely English speaking tech support... 2 hours no results!!
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Sheila
(@SheilaCreates) reported
Client moving email @HostGator > @BlueHost where he happens to have another hosting account until he finds a perm hosting home. Both companies are (were?) Endurance, which sucks, but service for troubleshooting an issue was like night/day. Finally! Saying g'bye to #BlueHost!
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alab
(@alifeablaze) reported
btw, my original blog is still being held hostage by hostgator and no real answer from tech support (it has been almost seven hours since my first request for help)
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CochiseFresh
(@CochiseFresh) reported
@HGSupport I seem to be having an email issue and accessing my CPortal. Trying to start a chat, which is not connecting.