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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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E-mail (31%)
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Cloud Services (24%)
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Domains (19%)
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Hosting (17%)
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Web Tools (10%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Palmas |
Domains | |
 Cuauhtémoc |
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| Fortaleza |
Hosting | |
| Miguel Hidalgo |
||
 Jewar |
Hosting | |
| León de los Aldama |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Bluddybrilliant
(@Bluddybrilliant) reported
@Mandoline_Blue @HostGator Go to your bank asap, Mando, and cancel your existing SO or DD with them
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Pinup America (Magazine)
(@Pinup_America) reported
@HostGator this company's a joke. They've admitted fault by stuffing up my domain address for the site I was building. It's been down over 2 weeks. I'm seeking compensation. 6 unanswered emails requesting legal address not provided for papers to be served. List your problem below
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Pumpkin #FBPE #FBPPR 🇬🇧🇪🇺
(@Pumpkinz16) reported
@Mandoline_Blue @HostGator Cancel the payment with your card provider.
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Lowie
(@klifokumu) reported
Hello @HostGator, is something wrong with your chat support? I am trying to get help but can't see my messages each time I chat with an agent!! @HGSupport #support
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N3lV1N
(@n3lv1n_) reported
@HostGator I have been trying to log into my sites all night and have not been able to. Are you having any problems today?
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John Cooper #RejoinEU #GTTO 💙 🌹🇪🇺
(@johnc10uk) reported
@Mandoline_Blue @HostGator Says 45 days notice but to contact them so they can cancel the invoice.
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Julia ✨
(@juliakolens) reported
@HostGator is something wrong? I can’t load my website and it says there is an issue with the server. Really frustrating
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Drop or Drive
(@DropOrDrive) reported
@HostGator your tech support needs life support! Seriously disappointing! #webhosting #notreally
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surftech
(@surftech01) reported
@CoachGiorgio @HGSupport kindly inbox @surftech01 for assistance and support in recovering your account
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Nic🥶
(@kharyindex01) reported
@CoachGiorgio @HGSupport Message this tech guy @likelynobletech on TWITTER he recently reviewed my account when support services aren't responding and it was successfully reinstated within few minutes
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Monroe&Co.
(@monroeandco) reported
.@HGSupport your chat window stops working in Chrome after a while and replies no longer send. the agent thought i just disappeared and his msgs kept coming thru. please fix this it's happened before!!
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Oliver.Gill
(@Olivergill4B) reported
@Mandoline_Blue @HostGator Just cancel direct debit
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Mont3ga_Ali
(@Monte_Raye) reported
Hostgator's TTL is slow af...
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Mandoline
(@Mandoline_Blue) reported
@johnc10uk @HostGator Feels like daylight robbery to me. Means I'm effectively paying for two months when I'm not using the site. I only paid them 9 days ago. And now they want more. Not happy. Do you know a better hosting service John? I'll need one for my new site, going up in spring.
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Barry James
(@mongoose3228) reported
@Mandoline_Blue @HostGator There is a way but you have to be determined Phone CC company and tell them you lost your card and they will cancel it and post you a new one. The CVC and end date will be different so effectively a new card
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Graham Talbot
(@turqnet) reported
@isobel_b @writerlane @HostGator So after 5 weeks this issue of sending emails to outlook/hotmail accounts continues. As a reseller this is extremely embarrassing as it appears that nothing had been done to resolve this problem. What’s up?
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Sportzone
(@Sportzone___) reported
@HGSupport My dedicated Windows server has been down for almost 5 hours. I have used chat support and also phone support and can't seem to get anyone to look at it. How can I get someone to look at my server?
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bham ravago
(@RavagoBham) reported
@CoachGiorgio @HGSupport Don’t get scammed while others are getting help from the right source you can contact @calce_anonymous on Twitter they helped on all kinds of hacked accounts, Facebook hacked,Instagram hacked, Snapchat hacked and also enable tight securities to all my account
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A
(@elvelian) reported
@HostGator split my invoices which were all in one last year, took automatic renewal for the $128 host sharing but not for the $18.99 domain (why was the invoice even split this year?), now asking me to pay $75 extra to save my website. Customer sunk cost fallacy manipulation.
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Mandoline
(@Mandoline_Blue) reported
Anyone know how to cancel a website hosting with Hostgator without being fleeced? @HostGator I cancelled my auto-renew today & they emailed me to say they'll take ANOTHER payment on the 24 Dec before closing my account! 😡 My last payment was 20th Nov. Doesn't seem right!
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Girlyswot Spider 🌻 💙 🌎 🌱🕷🇪🇺
(@girlyswotspider) reported
@Mandoline_Blue @HostGator Is it on DIrect Debit? If so, cancel that with your bank. Ditto if auto renew on your credit card (tho you’d have to do on their website I’m guessing). Wherever it’s deducted from, go there and cancel. Good luck!
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McFlav 🇦🇺 🇪🇺 🏴
(@McFlavour7) reported
@Mandoline_Blue @HostGator Cancel the direct debit with your bank.
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J R Hardy 🏴
(@architect58) reported
@Mandoline_Blue @HostGator You could just cancel your Direct Debit at your bank and see what happens.
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🆇🆈🆉24
(@ixyz24) reported
@HostGator Poor file security on the server hostgator
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Monroe&Co.
(@monroeandco) reported
.@HGSupport your cpanel has an issue where multiphp manager can change the version but it isn't reflected on the server under server info unless you log into WHM and change it there
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Nancy
(@Nancy30392729) reported
@CoachGiorgio @HGSupport Message this tech guy @likelynobletech on TWITTER he recently reviewed my account when support services aren't responding and it was successfully reinstated within few minutes
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A
(@elvelian) reported
@HostGator I have emailed them about this twice, only to get the response, "Rest assured, we can create the invoice for the redemption fee of USD 75" on both occasions so obviously, one is reading my emails and responding to my needs as a customer. No one is resolving the issues. None cares
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Mandoline
(@Mandoline_Blue) reported
Anyone know how to cancel a domain name with Hostgator without being fleeced? @HostGator I cancelled my auto-renew today & they emailed me to say they'll take ANOTHER payment on the 24 Dec before closing my account! 😡 My last payment was 20th November. Doesn't seem right!
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Mach
(@MachM6) reported
@Gabriels_Daddy_ I have written to Hostgator that my debit cards (10 times) are getting blocked but today the escalated team (Madhura) replied "you are having problems with credit card" How do these people get jobs in USA ?
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Kashyap Sriram
(@kashyap286) reported
@theBuoyantMan @elonmusk Correct me if I'm wrong, but Apple's 30% applies to all app revenue, including in-app purchases. That's poor economics for app owners. That's like GoDaddy and Hostgator taking a cut of your revenue for hosting your website.