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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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E-mail (31%)
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Cloud Services (24%)
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Domains (19%)
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Hosting (17%)
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Web Tools (10%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Palmas |
Domains | |
 Cuauhtémoc |
||
| Fortaleza |
Hosting | |
| Miguel Hidalgo |
||
 Jewar |
Hosting | |
| León de los Aldama |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Ricky
(@r_sotojr) reported
@HGSupport @CartelProhibido You guys need to publish a statement explaining what the problem is. We need to give our customers some kind of response on why the service they paid for isn’t working.
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Omar del Castillo
(@odelcastillo) reported
@HostGator Do you still use @HGSupport account? It haven't tweet since January. I've been waiting a while for a response in the chat. Ticket support was better and I didn't have to stop my work and stare at the chat just to report a problem.
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Cartel Prohibido
(@CartelProhibido) reported
@moz_trip @HostGator @hostgator sucks
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Oscar Aguilar
(@prometeusx) reported
@HGSupport whats going to be the compensation? it has been several days with email problems and still no solution
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Cartel Prohibido
(@CartelProhibido) reported
@aaronsilverman @HostGator @hostgator sucks
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Aaron Silverman
(@aaronsilverman) reported
@HGSupport Thanks. A few minutes ago, I spoke with someone at the customer service number and they placed my domain in the queue for troubleshooting.
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HB Duran #MidnightSociety
(@thathbduran) reported
@HostGator My account no longer shows that I have domains or a hosting package. Is that part of the problem you're resolving?
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Juan Carlos Jimenez
(@drogsupiicsa) reported
@HostGator Arreglen el correo por Dios!!!! Fix the email!!!! 5 days 5 days c´mon
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Cartel Prohibido
(@CartelProhibido) reported
@Cash_Rules_ @hostgator sucks
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Alex Shinohara
(@AlexShinohara) reported
@HostGator Can you provide more professional information? There's no such thing as having a problem and not passing any estimated resolution date to customers. Why is the titan email working and the others are glitching?
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Olaf
(@iam_donolaf) reported
@HostGator Because I don’t understand this having to wait on your live chat for hours to resolve a problem
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Damon L. Jacobs
(@DamonLJacobs) reported
@HostGator It is still not working. Ready to leave @HostGator after 10 years.
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TeslaKitchener
(@KitchenerTesla) reported
@tekchic @HostGator @HGSupport How does it take 5 days to fix an email issue? Correction…still not fixed
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Taylor Hamilton
(@TaylorBryanne18) reported
@HostGator Any ETA? if not fixed by end of day, we will be changing provider tonight. Useless company didnt even bother to contact people about this issue and left it to me to figure out what was wrong.
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Rob Lischer
(@rlischer) reported
@tekchic @HostGator @HGSupport Outgoing email seems to be the issue I am having.
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Kelton Morgan
(@keltonmorgan) reported
Hey @HostGator did you go out of business? Nothing works and your chat support has been 5 minutes away for the last 70 minutes. #badservice
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Juan José Saldaña
(@saldana8307) reported
@theadversary_ @HostGator I still have emails problems!!. More than 80 customers affected calling me since five days ago!
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Jay Zippo
(@Beruud) reported
@shaunoconnor1 @HGSupport @HostGator oh and there online chat is so backed up. I had it open for 30 minutes and got nothing but "We are experiencing high call volumes please wait..." - so my guess is something is going on, shoulder shrug. My own fault for staying... my own damn fault.
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Taylor Thompson
(@profitsinyards) reported
@HostGator For me, it's not just sending emails. I'm having trouble loading my sites. Is this a separate issue?
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Alejandro Arias Padilla
(@aariasp) reported
@HostGator is there a problem with your connectivity? my sites says they can't establish database connection...
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Bilal Bhatti
(@BilalBhatti) reported
@profitsinyards @HostGator Same. Site is down.
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Gustavo Correa
(@gustavocorream) reported
@HostGator I have more than 4 hours trying to get someone from support to answer in the chat section and also though the phone line, it’s just unacceptable the poor customer service .
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ines benitez
(@Benitez2Ines) reported
@HGSupport @saldana8307 @theadversary_ I don't know what you mean quickly but it's day 6 that I have the problem. They do not know how to give an answer and they do not offer anything either, they just say to wait while we wait, we lose customers and money
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Oscar Aguilar
(@prometeusx) reported
@HostGator @websoftpr still addressing the issue? 5+ days and still cant solve it, my god you are incompetent, moving my accounts to racknerd
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Team V Technology
(@teamvtechnology) reported
I never tweet...but @HostGator FIX YOUR SERVERS and provide your customers with an ETA since you don't answer your phones or chats.
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Cartel Prohibido
(@CartelProhibido) reported
@HostGator FIX YOUR EMAIL SERVERRRRRR
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Juan José Saldaña
(@saldana8307) reported
@HGSupport @theadversary_ I am losing my customers!!!! Please fix the email issue!!
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Matty V
(@Dolans_Cadillac) reported
@HostGator Messages sent hours ago have not been delivered. This is badly affecting our business, for days now. What is the timeframe on the fix? What is responsible for the delay?
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Oliver
(@olopeza) reported
@HGSupport 24 hours more and outgoing email service not working
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Juan José Saldaña
(@saldana8307) reported
@HostGator @websoftpr There are 5 days since the problem started! I am losing my customers.