Hostgator down? Current status and problems

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

• Hosting (31%)
• E-mail (28%)
• Domains (28%)
• Cloud Services (9%)
• Web Tools (3%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

City	Problem Type	Report Time
Noida	Domains	6 days ago
Noida	Hosting	8 days ago
Trowbridge	Hosting	15 days ago
Mérida	Hosting	17 days ago
Centro	Cloud Services	19 days ago
Tuxtla	Domains	20 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marcelo Alva C. (@malva618) reported 3 minutes ago

  @diegoaccs @HostGator @WooCommerce I have this problem since yesterday too.

• 
  Bülent Özek (@ozekbulent) reported 3 minutes ago

  @HostGator @HGSupport Dear @HostGator, I am having an issue with my e-mails. I couldn't send e-mails more or less 36 hours. Could some one help me please ? This is urgent for me. Thank you. Case ID: 40390132

• 
  KOFI 🇨🇦 🇹🇹 🇬🇭 (@blackkingkofi) reported 4 minutes ago

  @HostGator you guys have the worst support!

• 
  jake (@jake74) reported 4 minutes ago

  @HGSupport Your help chat said I had to upgrade to a VPS, so this hasn’t been communicated well at all. Will DM now

• 
  Pure Elements Consultancy Ltd (@PureElementsCo1) reported 6 minutes ago

  @RedRockWesterly @HGSupport Something is going on because this is day 2 of issues for us. I'm not on a 15 minute wait to chat with someone.

• 
  Intercon Messaging (@InterconMessage) reported 6 minutes ago

  @HGSupport We are having trouble with our VPS? Is there an outage?

• 
  Zadina Abayas (@ZadinaAbayas) reported 7 minutes ago

  @HostGator my site has been doing down repeatedly. Your reps sold me packages and I’m still having the same issues. Who is the owner of HostGator???? Is this how your company works???

• 
  Ryan Douglas (@ryandouglas0410) reported 11 minutes ago

  @jeff_rogerson @HostGator @HGSupport They are having server problems

• 
  Danny Jeffers (@dannyjeffers) reported 15 minutes ago from Düsseldorf District, North Rhine-Westphalia

  @HostGator Is there an outage right now? The host gator site is giving me errors… AND all my sites are down. Chat support is dead still at a 5-min wait and hasn’t changed.

• 
  jake (@jake74) reported 21 minutes ago

  @HGSupport massive issue with a shared server a client of mine has with you. You’re using a version of OpenSSH from Feb 2013 on a production server. Github no longer support SHA-1 keys, so can’t check a project out via ssh. Why hasn’t OpenSSH been updated?

• 
  sourav (@iamsouravj) reported 22 minutes ago

  @hostgatorindia @HostGator one of the worst hosting experiences! They make changes in server and then deny to fix them! Regret using @hostgatorindia #CustomerService #CustomerExperience

• 
  sourav (@iamsouravj) reported 26 minutes ago

  @hostgatorindia The worst hosting provider! No complaint resolution system! No resolution even after raising multiple complaints and no transparent escalation. Mechanism! #customersrrvice #CustomerExperience @HostGator @HGSupport

• 
  Dr Bloxy F Shucks (@Bloxy_Dev1) reported 29 minutes ago

  Hostgator is one of the few company's that's marketing is so bad it makes me actively avoid everything to do with them. unsanitary looking small dog says "GRRRR" *classy business music* horribly designed pet training website in the ad, at that

• 
  Banko (@animationDad) reported 31 minutes ago

  @learner_lab @dannyjeffers @HostGator There response Before we proceed, I just want to let you know that our team is already aware of sudden disconnection while our customer is chatting with us. This is already being worked on and resolved by our Admins, in any case we got disconnected,

• 
  Stephen Artem (@StephenArtem) reported 31 minutes ago

  @drawingporno Thank You and I know. I have seen professional Photographers get axed with just butts. I feel like the Matrix where the octopus things come and hunt your down, and I'm not far off. I actually looked up hosting for adult content and Hostgator was in the top 5 if not 2nd.

• 
  RedRock (@RedRockWesterly) reported 35 minutes ago

  @PureElementsCo1 @HGSupport yeah, i got on that chat applet/page, and it kept moving from 15 to 10 back to 15 minutes. @HGSupport won't admit, or worse, doesn't know there's a siteside issue occuring at the moment, it's very frustrating #HostgatorDown

• 
  sourav (@iamsouravj) reported 37 minutes ago

  Worst hosting experience @hostgatorindia @HostGator tickets not resolved , agent untrained! Not sure how somebody can trust them for website! Shockingly poor #CustomerExperience @HGSupport

• 
  Ryan (@LayDownABrick) reported 38 minutes ago

  Hostgator is the worst company on the face of the Earth. Had a great push day, though. Almost makes up for it.

• 
  Marcelo Alva C. (@malva618) reported 43 minutes ago

  @HostGator @WooCommerce I have problems with my server since yesterday. Yesterday I contacted you and you told me that it would be solved soon. But more than 10 hours have passed and the problem continues. This is causing me economic problems. Are you going to make a discount on the service?

• 
  Carlos Carmona (@carloscarmonac) reported 46 minutes ago

  @HGSupport I have 2 vps dropped more than 30 minutes ago. I opened a support ticket and no one responds. It is urgent. I have all my clients without service.

• 
  Kelly Wright (@keeksssss) reported 47 minutes ago

  @HostGator The “escalated” support with this company is a joke - TEN days without a website and I can’t even get anyone to call me back. I will NEVER use Hostgator again.

• 
  Pure Elements Consultancy Ltd (@PureElementsCo1) reported 47 minutes ago

  @RedRockWesterly @HGSupport It’s doing the same for me. This is my 3rd time contacting them. I understand an outage but why is the Php warnings showing on the front end. On the backend, it’s saying no database repair and everything is fine when it’s not. They kept telling me that it’s down for maintenance.

• 
  KOFI 🇨🇦 🇹🇹 🇬🇭 (@blackkingkofi) reported 48 minutes ago

  Hostgator sucks 💩

• 
  alces alces (@alces0alecs) reported 53 minutes ago

  @HostGator @HGSupport Your service is becoming unreliable. Servers are down again. Support chat is not working. I called and heard it will be 4-8 hours without business email, website or FTP. Im ready to switch. Fix your ****.

• 
  KOFI 🇨🇦 🇹🇹 🇬🇭 (@blackkingkofi) reported 54 minutes ago

  Hey twitter followers if you thinking about getting a website done do not use @HostGator for your hosting. They always have issues with hosting and they have the shittiest support ever!

• 
  Jeff Rogerson (@jeff_rogerson) reported 56 minutes ago

  @ryandouglas0410 @HostGator @HGSupport Can you tell me how long you’ve been experiencing this deteriorated service. I only noticed this morning, but I haven’t been around my site since Thursday.

• 
  Banko (@animationDad) reported 57 minutes ago

  @dannyjeffers @HostGator Same problem with me #hostgator

• 
  Pete Moring (@PeteMoring) reported 58 minutes ago

  Is #Hostgator/@HGSupport DOWN??? 😵‍💫🤔

• 
  Andrés Rojas (@AndrsRojasPati1) reported 59 minutes ago

  @HGSupport But my email is not receiving msgs because of the MX registry, so I can't login

• 
  S Lane Porter (@writerlane) reported 59 minutes ago

  @iamsouravj @hostgatorindia @HostGator We lost so many updates because something bad would happen over there and they'd install an older back up. They'd always say nothing happened but we had file date comparisons to prove it. Finally moved our site away. Ugh. I feel your pain.