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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (52%)
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E-mail (21%)
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Domains (18%)
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Cloud Services (6%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Caraguatatuba |
Hosting | |
 Deltona |
Hosting | |
 Greater Noida |
Cloud Services | |
 Solidaridad |
Cloud Services | |
 Lima |
Domains | |
 San José |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Reid Walley
(@ReidWalley) reported
Super-helpful @HostGator tech support from Reshma!
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Sandeep Gupta
(@officialskgupta) reported
@HGSupport It's very urgent and panic ... Fix it now. No Indian support team is picking the calls.
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Sandeep Gupta
(@officialskgupta) reported
@HostGator Very Worst services bad servers can be down anytime. You can't trust. Shutdown your services in India with immediate effect.
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Coach| Consultant|Graphics Design|Brander|Creator
(@IKnowSheTwitent) reported
So if GoDaddy was told this 8 and 5 years ago and they were told about all the issues with 1 and one 1 HostGator and then they choose to keep up their provocation techniques and tactics that the same things that the other registrar did then everybody has a pattern of fraud
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Paresh Gami
(@gamiparesh5) reported
@HGSupport @HostGator @hostgatorindia Keep your server up and running please. Because you customer have to face the problem. Support is even not working. Don't claim 99% uptime.
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César A. Dios Valladolid
(@ChecoM83) reported
Is it #HostGator down? Can't access to my cPanel.
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keithlaw
(@keithlaw) reported
@wellsoliver I did love that book. (Try the site on wifi. This is a @hostgator problem.)
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Monroe&Co.
(@monroeandco) reported
So .@HostGator .@HGSupport claims to be US-based, but after billing support made numerous mistakes, we had to call again today to get a refund for something that was cancelled months ago & auto-renewed anyway. The rep tells me they are in the Philippines. Lying cheating host
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Abhishek Mishra
(@abhimishrait) reported
@HGSupport what is going on. Without any prior information, servers are getting down. My clients are facing issues. Worst service ever.
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George Kirikos
(@GeorgeKirikos) reported
@APuneet07 @domainsgeneral Just because I feel he has the stronger case doesn't mean I'm 'biased'. I've never received money from Oxley (although I used to be a customer of HostGator, before he sold it). I'm not doing business with you, so you don't need to 'trust me' on anything.
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Vidushi Infotech SSP Pvt. Ltd
(@SspVidushi) reported
@HGSupport : @HostGator we many time informed hostgator support team to resolve our websites slowness issue.but they not working on our tickets. after migration we face issue.previous server (HDD IDE) is much faster then new purchased server (SSD). .
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Steven Cinquegrana
(@SteveCinq) reported
@HGSupport @aaronpeta @HostGator You're saying that with a straight face?? I've had HG "support" people edit our .htaccess files and completely screw up all of redirect rules, etc. And right now our outgoing email server is unavailable without ANY changes at our end. Delinquent and incompetent.
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Steven Cinquegrana
(@SteveCinq) reported
@HostGator For the past two days we've seen intermittent - and now permanent - email send errors. NOTHING has changed our end. This looks like YET ANOTHER FU by HG "Experts" messing with our server. WTF is wrong with you people??
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Mike Cluett
(@Mike_Cluett) reported
.@HGSupport Are you having any issues with email servers? I woke up this morning and my IMAP email was all gone. It’s come back but cant receive or read any mail now.
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Paresh Gami
(@gamiparesh5) reported
@HGSupport Why it's stopped working on each day, first answer this? Why support is not receiving a single call?
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Steven Cinquegrana
(@SteveCinq) reported
@HGSupport Fine using iPhone, no change. Have you changed available ports for POP mail? I've been set to 995 incoming and 465 outgoing (SSL) for years. not not working. Yesterday it was an error saying encryption type wasn't supported. ???
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Gajanand B. Choudhary
(@sbsikar) reported
@webeyesofta We had purchased a domain from your company and being fed up with your poor service, you are not transferring this domain even after repeated requests to port that domain to HostGator. This proves that your company is fraud company who is troubling people
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KD 💬
(@KyleDingler) reported
@HostGator What is happening? Today your servers are completely unreachable and yesterday all of the files on my ftp were completely GONE. Every website just deleted. Now your support chat never loads. I'd like a refund for the entirety of my hosting package. Awful service.
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JM.
(@junxgmo) reported
@pessoasc @HostGator I urge you to hit up #Kelvin_limit on Instagram he can take care of this issue asap support won't give you any good replies tho.
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Sandeep Gupta
(@officialskgupta) reported
@HGSupport Very Poor and worst team in india support.. telling lie totally there is one death because of your server failure issue today again ... Kindly take this matter seriously else we need to go to file legal action
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Paresh Gami
(@gamiparesh5) reported
@HGSupport Ask support team to pickup the call then I can give my email or domain. This is first step.!
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Rob (Flack) O'Hara
(@Commodork) reported
@DavidBSheehan Good morning. I contacted @HostGator again this morning. This is the second outage this week.
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JM.
(@junxgmo) reported
@pessoasc @HostGator Honestly Kelvin_limit on Instagram can help you with the panel issue so you could have access back to your account, I was just scrolling then I decided I should share with you.
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OzakaOne
(@OzakaOne) reported
@HGSupport Emails failing because shared hosting IP has been added to: UCEPROTECTL3 blacklist. HG support don't seem to understand the issue. "If you are on the UCEPROTECTL2/L3, you have an IP address from your ISP that falls into a poor reputation range. e.g. ISP hosts spammers"
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Sonya Andrews
(@sonyarandrews) reported
@MRFrenchDesign @GoDaddy @GoDaddyHelp I try to stay away from the biggest of the big shared hosting companies as they are largely overprices pains in the *** and customer service is horrid. GoDaddy is a prime example. Bluehost, Hostgator, InMotion Hosting, and Siteground are all on my banned list.
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Sandeep Gupta
(@officialskgupta) reported
@HGSupport We are trying to calling support team last 2 hours no one is picking calls 📞
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aspen eyes
(@aspen_eyes) reported
between learning wix is BDS and muskrat's latest stunt I'm gonna be rebuilding my website, who's your fav old school "install wp or code from sctatch" web host. I'm talking **** like hostgator, godaddy etc but maybe there's one better than those? I've fallen out of the loop lol
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Monroe&Co.
(@monroeandco) reported
So .@HostGator .@HGSupport claims to be US-based, but after billing support made numerous mistakes we had to call again today to get a refund for something that was cancelled months ago & auto-renewed anyway. The rep tells me they are in the Philippines. Lying cheating #hostgator
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Brandon Connell
(@Brandon_Connell) reported
@HGSupport ALL of my websites are having database issues!
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Paresh Gami
(@gamiparesh5) reported
@HGSupport @HostGator @hostgatorindia What are you doing there? Again it's down. One of the third class service you are providing. No support working nothing. What's going on?