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Hostgator status: hosting issues and outage reports

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If you are having issues, please submit a report below.

Full Outage Map

HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

  • 31% E-mail (31%)
  • 28% Hosting (28%)
  • 25% Domains (25%)
  • 9% Cloud Services (9%)
  • 6% Web Tools (6%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

CityProblem TypeReport Time
Santa Clara Web Tools 19 hours ago
Oaxaca Hosting 1 day ago
Thornton E-mail 8 days ago
Chisinau E-mail 8 days ago
Torreón E-mail 10 days ago
Noida Domains 17 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • PeterVadala
    CENSORED BY T!!TTER (@PeterVadala) reported

    @hostgator, #FallMusical.com is down again

  • YoungbloodJoe
    Joe Youngblood - SEO, Futurology, AI, Marketing (@YoungbloodJoe) reported

    Rocketship SEO Plugin: We have identified a memory handling issue with our plugin that appears to largely impact Yoast users on Bluehost (though not HostGator which is the same company). in 100% of cases we've investigated the issue goes away in a few hours as memory used subsides. You might get an error immediately after activating the plugin that says there has been a critical error on the site. Your site and Admin area are fine, this is the memory issue manifesting itself. You might also get a report emailed by WordPress saying the issue was caused by @Yoast using too much memory, but it is our plugin causing the problem not Yoast. Our best guess at the moment is that this error is caused by our compatibility settings with Yoast which is performed automatically upon install and activation. We are looking at making this process more efficient and improving our compatibility so sites in shared environments like Bluehost do not encounter this issue.

  • TheKingOfStank
    King Stanky (@TheKingOfStank) reported

    @MichaelFKane Time to set up your domain on a proxy that redirects traffic to a bunch of different services, 1 amazon, 1 hostgator, 1 idk something else. Then have them load distribute based on availability. You can never be too safe.

  • MickSCDem
    SC Dem (@MickSCDem) reported

    @HGSupport Once again, my dedicated server is down. Last time my sites were down for 4 days. I have yet to receive a reply from escalated support. Please fix this now.

  • kkabsherwrites
    Kimberly K Absher (@kkabsherwrites) reported

    @HostGator, I’ve been stuck in endless chatbot loops trying to cancel Titan Email I never signed up for. No option to cancel, no real support. I’m a paying customer. I want it cancelled & a refund ASAP. No transparency on your site.

  • oscarmugica389
    Oscar Múgica ن (@oscarmugica389) reported

    @HGSupport Is down right now says: It is not just you. The server is not responding...

  • seochrismcelroy
    Chris McElroy SEO (@seochrismcelroy) reported

    @hostgatorserver Nice that you don't provide any phone support at all for domain names. I selected domain name in the menu. The people on the phone said since I don't have hosting with you they can't help me and nobody can help on the phone only in live chat that keeps getting disconnected while I wait on someone. Good job hostgator!

  • westcoastgirl1
    Annie 🍁 Freedom Enthusiast (@westcoastgirl1) reported

    @HGSupport your team was not here to help! their response to me was to hire you instead of fixing my problem - I have requested my $$ back.

  • BrianModansky
    Brian Modansky (@BrianModansky) reported

    Wired, and Revenue magazine. Later on HostGator got a deal with Google to parter and offer free hosting with the ability to sign up for Free Hosting in Google’s India region. I was put in charge of theming the control panel. Google promoted it and it got 140,000 sign ups in the first month. Later on my friend sold the company for $300,000,000. When it sold my buddy promised me that he would buy me a house and I would have a good payout and I would be able to work with him as a non profit building water wells to people in need. Later when I thought I would get millions he only gave me $130,000 and then moved several hours out of town in the middle of no where on a big ranch. I was very mad at him at the time because not just because I didn’t get millions of dollars like my other friends who I helped start the company with but the $130,000 I couldn’t buy a home. I was contracted to help stay at the company for a year and help transition to the new ownership. I stayed and instead of having to answer to just the founder I all of a sudden had a whole ladder of executives above me telling me what I should work on instead of having the creative freedom to direct myself. Then the downsizing started to occur. The new ownership layed off entire departments of people to outsource their work to 3rd party companies. I saw all my friends get fired and they did this to improve their numbers because they were planning on bringing the company

  • ErRahulRana2
    Er Rahul Rana (@ErRahulRana2) reported

    thirs class service @HostGator dont buy domain and hosting , Request to all , @HostGator server down , fraud sompany dont trust easily #TechnologyNews #Domains

  • HGSupport
    HostGator Support (@HGSupport) reported

    @seanrogers8 @HostGator @spamhaus Spamhaus looks at email traffic from an IP address, often across many users on a shared server, not a single account. Our teams monitor and work with them to clear any listings. Please reach out to support so we can review your specific server and email setup.

  • Mrchispa8
    Mrchispa (@Mrchispa8) reported

    @HostGator my website is down!! can you help us???

  • Mrchispa8
    Mrchispa (@Mrchispa8) reported

    @HostGator My customer ID: 177279284

  • BrianModansky
    Brian Modansky (@BrianModansky) reported

    Later on I designed the theme for the control panel that all their customers used. Then I redesigned the website. The business started to boom. We started hiring a lot of employees so I went from customer support and website designer to build HostGator’s employee training

  • nathanyoung26
    Nathan young (@nathanyoung26) reported

    We’re moving to @HostGator — they actually pick up the phone. A website host should support your business, not sink it.

  • o_mega___
    o-mega.ai (@o_mega___) reported

    Catwatchful’s breach exposed thousands of victim and customer records in July 2025, with attackers leaking photos, locations, and messages. Operators bypassed the first shutdown by migrating APIs to HostGator—demonstrating how stalkerware survives by shifting infrastructure faster than hosts can react. Google only started flagging the app with Play Protect after TechCrunch’s publication, and the spyware’s operators relaunched service within days. This cycle shows tech platforms can barely keep up when stalkerware pivots, and just about every stalkerware provider eventually leaks all their data.

  • shamailaijaz
    Shamail Aijaz (@shamailaijaz) reported

    Disappointed with @HostGator's customer support. No solution provided on ticket S-2195876 after 7 days. Very Unprofessional hosting company. #worstcustomerservice

  • ZSchneider76107
    Zara_Schneider (@ZSchneider76107) reported

    @voytekbereza @HostGator Sounds like a deployment or script loading issue. This is where stable infrastructure and proper server setup really make a difference.

  • mettersoy
    Mehmet (@mettersoy) reported

    After 14 years as a HostGator customer, I’m leaving. Not because of price. Not because of performance. But because they silently blocked all outbound traffic and took down my ecommerce business. 🧵👇

  • Eg_a_Sinclair
    Egerton Sinclair (@Eg_a_Sinclair) reported

    @HGSupport all my sites are running slow and I can’t get access to your online chat, the page just refreshes …

  • danielnardicio
    DN (@danielnardicio) reported

    When looking to replace the dreadful @GoDaddy @GoDaddyHelp with a better company with better customer service, try out Bluehost SiteGround DreamHost HostGator HostPapa InMotion Hosting. You dont have to accept terrible customer service.

  • ZennieAbraham62
    Zennie Abraham ZENNIE62 #SuperBowlLX #NFLDRAFT (@ZennieAbraham62) reported

    Wow. @HostGator has never been closed at this time. Now it says "office closed". @HGSupport

  • mehulmukati
    Mehul Mukati (@mehulmukati) reported

    hey @BigRockIndia its not fair that you sneak in add-ons at time of domain renewal without my explicit permission. In the last 13-14 years with @hostgatorindia @HGSupport I have never once faced such behaviour. I for sure will be out from your system soon.

  • HGSupport
    HostGator Support (@HGSupport) reported

    @FeoAmante @HostGator Hey, Feo. We'd like to look further into this and get your site back online. Please send us a DM with any open (or closed) ticket IDs related to this issue, and we'd be happy to assist you from there.

  • KarenLakeman
    Karen Lakeman (@KarenLakeman) reported

    terrible #CustomerService from @HGSupport today! @HostGator #CaveatEmptor if this organisation crashes your website they will blame you! #TheCustomerIsAlwaysWrong

  • zrkann
    Zak Kann (Fractional CTO) (@zrkann) reported

    @FakeUncleNemo Agree generally, but not with Hostgator. EIG subsidiaries (Hostgator, Bluehost, etc) lure people in with cheap intro rates but they quickly raise the prices, their defaults are slow and often have security vulnerabilities, and their customer support, well, I'm not sure it exists.

  • HGSupport
    HostGator Support (@HGSupport) reported

    @dcodrea We know that popup looks sketchy, but it isn’t from your HostGator site; it’s a browser extension (Coupert) injecting coupon ads over your dashboard. Try incognito or another browser; if it’s gone, remove the extension. If not, support can help!

  • shawnbb13827
    Shawn Brown (@shawnbb13827) reported

    @HostGator I've been on the phone with your so called Customer Support. Straight useless. It would probably help if they spoke true American language, but like every other call center - your **** is all outsourced!

  • ZennieAbraham62
    Zennie Abraham ZENNIE62 #SuperBowlLX #NFLDRAFT (@ZennieAbraham62) reported

    Hey @grok do you know why HostGator now closes its offices rather than give 24-hour support, unlike they sed to ?

  • ErRahulRana2
    Er Rahul Rana (@ErRahulRana2) reported

    hostgator locked my profile guys @HostGator Help me . My important customer here. Support me #hostgator #technology