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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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E-mail (26%)
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Hosting (24%)
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Cloud Services (22%)
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Domains (17%)
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Web Tools (11%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Santiago de Querétaro |
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| Chihuahua |
Web Tools | |
 Oslo |
Hosting | |
 Kingston |
Hosting | |
 Salt Lake City |
Hosting | |
 Embrun |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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CEO of Cancun 👊
(@redrockrick) reported
@RyanNegri I think you would have to work with someone like GoDaddy or Hostgator. I think that they can contact that person and negotiate for you. I pay $4.99 per year for a url auction service from GoDaddy, but I’m not sure what it includes
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Julice Perpetual
(@JulicePerpetual) reported
Just to be sure, a member of the HostGator support staff, not our staff!
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Almas Malik
(@almasmlk) reported
thanks for the harrasment @HostGator @HGSupport @hostgatorindia Will be taking legal actions against you. Pathetic service & support.
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Xander Soldaat
(@XanderSoldaat) reported
@HostGator I started using vim since 94, and have ever since, but that's only because I never figured out how to exit it. (just kidding, I love vim)
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Mkata Ndomondo (Babu)
(@nyonimkata) reported
@HostGator A year has been so tough, Hostgator support is going down everyday. One website in my dedicated had issues, you restricted access to entire server asking me to rectify, i replied back 10 hours back, but nothing from your side and server is down, i chat with support but no help
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Alex Alexakis
(@PixelChefs) reported
@YoungbloodJoe I understand that HostGator is not the best choice for hosting, but it's not horrible, we have clients with sites hosted in HostGator that load in 1-2 secs on 3g network. Want to truly destroy your site try GoDaddy hosting.
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Kevin Kirkland #BLM #AlphabetEnforcer
(@kkirkland1977) reported
Does anyone have experience with getting a website taken down for violating the host company's T&C. Specifically HostGator. It might be a long shot but I can't stand in the heat and protest so you do what you can.
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A n k i s h
(@franklyankish) reported
@HGSupport I don't need an explanation, I need a cancellation and refund for a domain for which I am charged, but never gave the consent or willing to hold the domain.
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Aaron
(@burningvi0lence) reported
@HostGator how about your fix your servers that are down instead of posting garbage to social media. just a thought.
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〈 simcoder /〉
(@SimCoder_here) reported
If all you do is one thing (in this case hosting servers) you should at least try and be good at it. I chose @HostGator precisely to not have to deal with problems like this, incredibly disappointed.
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Sardar Hayaat Mandokhel
(@SardarMandokhel) reported
@HGSupport its very annoying that your chat support has never been supportive never provided me any solution, having no choice i always make direct calls to ur contact +1 7135745287 which lasts for almost half an hour to give very basic support while my ph bill is multiplying
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Alexis Huffman
(@AlexisH82746482) reported
I always encounter issues when trying to solve a technical issue with @HostGator @HGSupport. They seem to just outsource Support to people who have no idea what they are doing.
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AssayDigest
(@AssayDigest) reported
💥WEBSITE ISSUE💥 Our apologies to all our visitors. Escalated Tech support at @HostGator emailed to say they worked on an issue that turned out to completely destroy the look, feel and navigation of our website. Hopefully they will priotise and correct the mess asap. @HGSupport
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Khurram Shahzad
(@shezee611) reported
@HostGator Please hire a good customer service and experts of hosting. At the moment completely useless team. One of my subdomain is down from last 7 hours no one responded to my ticket yet.
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Aaron
(@burningvi0lence) reported
@HostGator how about you fix your servers that are down instead of posting garbage to social media. just a thought.
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Kod_ange
(@Kod_ange1) reported
@HGSupport @HostGator I signed up for your service and continuously received bad service which made me take up the 45 days cancellation with refund. It has been 5 weeks since I cancelled and the refund has still not been effected. How far can this #HostgatorBadService go?
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A n k i s h
(@franklyankish) reported
@HGSupport Need help as still could not find it.
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SerAvium
(@SerAvium_Twitch) reported
@MattRPD @streamlabs @TwitchUKI I went through Namecheap, HostGator, Cloudflare, and Wordpress but you'd have to build it on your own or invest in someone to build it for you. It can be a bit expensive to get started, but the upkeep isn't bad if you go long-term (every 10 years).
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Samar Inam Khan | সমর ইনাম খান
(@samarinamkhan) reported
So, this will be second time I am about to leave GoDaddy, First time they tried to get much more money from me, I was at Hostgator first, though it was better but then few issues, now I have 2 websites at GoDaddy and lose my money, but have no options They reply you in hours
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Zennie Abraham CEO Zennie62Media, Inc. / Zennie62
(@ZennieAAbraham) reported
Rather than help me @HGSupport has sent nasty email after nasty email explaining why they basically can't - even though I am paying for the service.
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Holly Landis
(@hollyrlandis) reported
@CatCrawf Avoid Hostgator at all costs, never had anything but issues with them for myself & clients. Bluebottle were fairly decent when I used them a couple of years ago.
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Mr Liambi
(@mrliambi) reported
@HostGator @HGSupport After investigating I see you have a company called Hostgator India , in karnataka mangalore? (Where the intruding Ip is from) Would you please ask your support staff over there not to login without authorization? Thanks.
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Mark Gardner
(@markjgardner) reported
@i_kolisnyk @HostGator I was looking for a fairly turnkey but sophisticated solution. Didn’t want to spend writing time faffing about with the blogging system. Been down that road before.
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Slfxvb
(@TheRealSlyFox) reported
@HostGator @weebly count your days! For the last 2 weeks I have been waiting for you to fix this glitch that prohibits me from editing my site. Do you understand how PROBLEMATIC that is?!? You haven’t offered me a single work around & I’ve had to be the 1 to reach out each time!
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Zennie Abraham CEO Zennie62Media, Inc. / Zennie62
(@ZennieAAbraham) reported
@EthaanJack Suggestions? @HGSupport writes me as if they do not want to fix their own server.
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The Phil Emery
(@ThePhilEmery) reported
@HGSupport Hey is your support system down?
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TeacherBot2.0
(@0Teacherbot2) reported
@HostGator How is your customer service? Do you have phone support for when those one million FAQs and forum pages don't answer the question?
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TeacherBot2.0
(@0Teacherbot2) reported
@HGSupport That's good. I won't call now, but glad to know there is phone support. Actually I'm trying to pay for HostGator right now and it does not go through plus my captcha verification keeps running out while the progress bar goes on and on and on. Ideas?
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Kevin Kirkland #BLM #AlphabetEnforcer
(@kkirkland1977) reported
Does anyone have experience with getting a website taken down for violating the host company's T&C. Specifically HostGator. #LoveIsLove
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secb0t
(@secb0t) reported
@HostGator @bluehost The following website is sent out via #phishing emails and hosted by one of you: hxxps://wishboneventures[.]com It is used to redirect to different #phishing sites and was reported a while ago. Please take it down.