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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Hostgator Outage Chart 12/02/2025 21:35

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

  1. E-mail (26%)

    E-mail (26%)

  2. Hosting (26%)

    Hosting (26%)

  3. Cloud Services (21%)

    Cloud Services (21%)

  4. Domains (17%)

    Domains (17%)

  5. Web Tools (11%)

    Web Tools (11%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesAtlanta Hosting
MexicoSantiago de Querétaro E-mail
MexicoChihuahua Web Tools
NorwayOslo Hosting
JamaicaKingston Hosting
United StatesSalt Lake City Hosting
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • moedified Mo (@moedified) reported

    @HGSupport its been a tough week with no support. It makes me worry about your service going forward.

  • RustySowers Rusty (@RustySowers) reported

    @ADanielHill @StokKid @HostGator Interesting- the provider response/process is to shut it down?

  • GyaniDada Gyani Dada (@GyaniDada) reported

    @HGSupport next, another day passed but didn't get a single reply. You executive were said it will take a maximum of 72hrs to complete this task. So I was bought 2 new servers. Hostgator wants to sell only not provide support. Your chat system has no authority or making a fool us

  • michaelbloch Michael Bloch (@michaelbloch) reported

    @HGSupport The problem is that most tech support people don’t really know what they are talking about. You have to keep calling until you get a good one, which I finally did. Anna.

  • DigeeMeedia RoloTorres (@DigeeMeedia) reported

    @HostGator are you having issues with your chat? I am trying to contact you but no luck, I tried to call you but the number doesn't work either.... how can I contact you pls?

  • GyaniDada Gyani Dada (@GyaniDada) reported

    The worst hosting service is Hostgator. 7 days over but the server transfer is not completed. Generally hosting completes the same task on the same day. My ticket number is 27736106. @HostGator @HGSupport

  • r00tpasswd rha♒ (@r00tpasswd) reported

    hey @hostgator, need help about something

  • hamlingordon Hamlin Gordon (@hamlingordon) reported

    @HostGator all websites on my server is down, can't login hosting account

  • thingone Michael Eng (@thingone) reported

    @HostGator used to provide incredible support. Now their @HGSupport support team can't even answers questions that are in their own KB. I asked a simple question at 3AM. The support rep said they would have to check with specialists and get back to me via email. They never did.

  • matitor Alvaro Burga (@matitor) reported

    @HostGator I have the ticket 27795794. It's about a backup folder restore, and somehow your admins have done a full restore of the hosting. Erasing all my email accounts and websites. It's gonna be 48 hours with this issue. Every time I contact support they ask for more time

  • Art_mov A D (@Art_mov) reported

    @HostGator @HGSupport for the last few days we are having issues and can't get any support from your office in Asia. they're stating it's out of their reach and can't transfer to the higher support. how can we talk to someone from your tech department?

  • ADanielHill Alberto Daniel Hill feat. ❤️ @darknetdiaries ep25 (@ADanielHill) reported

    @HGSupport my account got suspended for CPU over usage, I have remove 4 Wordpress installations and need to login to the other installations to reduce CPU usage with the plugins, can you please restore me access asap. I have already replied the email from you regarding this.

  • growbelt GrowBelt Official (@growbelt) reported

    @HostGator It'd be nice if you guys focus on customer support instead of same midiocre marketing, seriously. You've been trying to "resolve" my issue for 3 weeks now 3 different cases and i just kept being told "72 hours sir". Get your priorities straight i should have stayed at BlueHost.

  • _K7KE_ K7KE (@_K7KE_) reported

    @GyaniDada @HostGator @HGSupport I would have called tech support by the end of day 1.

  • wildeastfootbal Wild East Football (@wildeastfootbal) reported

    We apologise for our site being down for over 24 hours now. This is despite @hostgator technical support saying it would be back soon after routine maintenance over a day ago. This is the second such time our site has been down in the past month due to webspace provider issues.

  • ItaliaGuitarsUS Italia Guitars USA (@ItaliaGuitarsUS) reported

    @HGSupport just told me that the entire @HostGator Reseller server system is down. They said the servers could be down for the rest of the day. Unbelievable. @HostGator you should be ashamed of yourself.

  • t4lco cu de mochila (@t4lco) reported from São Paulo, São Paulo

    @HGSupport @HostGatorBrasil Make sure to update your staff that Brasil customer service ******* sucks. It has been 7 days since I opened that ticket, 2 days since I tried to have my problem fixed through chat and it still persists :)

  • Art_mov A D (@Art_mov) reported

    @HGSupport for the last few days we are having issues and can't get any support from your office in Asia. they're staring it's out of their reach and can't transfer to the higher support. how can we talk to someone from your tech department?

  • luke_watson90 Luke Watson (@luke_watson90) reported

    Can someone at @HGSupport please just whitelist me for WHMCS! Then I can stop pestering you! 24 hours otherwise I cancel and go elsewhere!

  • lowsuge Suge 🍬 (@lowsuge) reported

    @HGSupport No thanks I'm going to contact customer service for a refund and things regarding the issue that you guys took over a week to do a host migration transfer and in the process you lost all the files to one of my websites.

  • JimManningSC78 JimManningRC8 (@JimManningSC78) reported

    @HostGator I cancelled my account a week or so ago but today received an email that you charged me for another year. Help Please. Thank you.

  • mgwheeler63 Michael Wheeler (@mgwheeler63) reported

    12 hours and no outbound email even with a support ticket @HostGator Time to transfer services?

  • khaled566457 قهوة (@khaled566457) reported

    @HGSupport @GyaniDada I have a problem in my account nameserves

  • MidnightCyphs Mike 🏁 (@MidnightCyphs) reported

    BizKit down and HostGator is taking forever to get it back up. I got work to do damnnit 😤

  • GyaniDada Gyani Dada (@GyaniDada) reported

    Doing chat with @HostGator since 30 Nov. Didn't get solution (ticket 27736106). This is an example of the EIG group's worst service. I will publish all my chats in photo & video tomorrow. So guys don't buy hosting from EIG group. If you bought thn apply for refund @HGSupport

  • ADanielHill Alberto Daniel Hill feat. ❤️ @darknetdiaries ep25 (@ADanielHill) reported

    anyone had their @HostGator account suspende for CPU Overusage? what's the provider that has according to you the most convenient cost/features and resources? I got my account suspended and contacted support and admins and my sites keep being down.

  • wendyflanagan wendyflanagan (@wendyflanagan) reported

    @HGSupport having a lot of problems accessing chat help is there an issue?

  • apougher apougher (@apougher) reported

    @HGSupport your WIN #LetsEncrypt auto renew is failing on Enterprise Accounts. Domains are failing and #hostgator support is falling short for Windows. Clients are suffering in business as a result. When you get time, kindly sort the issues and match #Plesk to win. @HostGator

  • wildeastfootbal Wild East Football (@wildeastfootbal) reported

    We wish to apologise to @HostGator for mistakenly accusing them of a slow response to our website issue. The incompetence is in part ours, HostGator have not hosted our site for several years now and our pages are in fact hosted by another provider.

  • wpmedic WordPress Medic (@wpmedic) reported

    @naifalzhrani01 @WordPress That error seems to be coming from HostGator. You should contact their support.