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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Hostgator Outage Chart 01/29/2023 14:30

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

  • Hosting 42.95% Hosting
  • E-mail 32.69% E-mail
  • Domains 16.03% Domains
  • Cloud Services 4.49% Cloud Services
  • Web Tools 3.85% Web Tools

Live Outage Map

The most recent Hostgator outage reports came from the following cities::

Loading map, please wait...
IndiaKolkata Hosting
United StatesSalt Lake City Hosting
CanadaMaple Ridge E-mail
United StatesJacksonville Beach Cloud Services
ColombiaBogotá Hosting
EcuadorQuito Hosting

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:
  • HGSupport HostGator Support (@HGSupport) reported

    @ImEdward83 @HostGator Hello Edward! A case was sent earlier in January , related to this issue. We need you to reply to that in order to continue.

  • officialskgupta Sandeep Gupta (@officialskgupta) reported

    @HGSupport @hostgatorindia You can DM me I am unable to do that... And I don't need any waste discussion I have wasted my most important time with your support team also... So now I need money back only... No other option left Else within 48 hours we will move the Cyber Cell and IT Cell for legal action.

  • officialskgupta Sandeep Gupta (@officialskgupta) reported

    @NewfoldDigital Dear Organization Kindly Stop 🛑 your @HostGator Services in India like they are performing very bad 😞 every day server is going down and Security issue also no support most of time they will not pick call when server down or fail... Our files has been hacked several time ...

  • officialskgupta Sandeep Gupta (@officialskgupta) reported

    Dear Team @NewfoldDigital and @HostGator Remember, this is too much of complaining every day of your most worst hosting services. Like we are facing Sever down and Security issue last 2-3 months. Kindly refund our money or we need to move legal action. Gov should ban this Org.

  • gamiparesh5 Paresh Gami (@gamiparesh5) reported

    @HGSupport Your service is completely worst. Server stop working multiple times in last 12 hours. No one is taking this is seriously. Please look out.!

  • NewbieBiz Create Online Biz (@NewbieBiz) reported

    @HGSupport I can not access my websites..your hosting is down

  • ShoppersWing3 Vandita Tiwari (@ShoppersWing3) reported

    @HGSupport @hostgatorindia Not able to login at hostgator, and my website is also down, what happened to your server? Not able to raise a ticket. "took too long to respond"

  • TravelTaBai Travel Ta Bai (@TravelTaBai) reported

    @billydavies___ @TomFrankly @HostGator Good for you. Mine is still down...the escalation team is still working on it.. :-(

  • billydavies___ Billy Davies (@billydavies___) reported

    @TomFrankly Update - I've been in touch with @HostGator customer service and they made some changes to SSL and WordPress multisite settings. All is working now. Fantastic customer service. Thanks again for your assistance @TomFrankly!

  • PaulaPuffer Paula Puffer (@PaulaPuffer) reported

    Anyone else having problems accessing their @HostGator account?

  • navijith Vijith Nair (@navijith) reported

    Never host your website on @HostGator Go for any services but not @HostGator

  • HGSupport HostGator Support (@HGSupport) reported

    @idiosarcasm @HostGator Greetings Din, my name is Rusty. We're truly sorry to hear of your poor experience. We will be more than happy to investigate and assist. Can you send us a DM/direct message and let us know the domain name or email address associated with your account?

  • idiosarcasm Din Djarin (@idiosarcasm) reported

    @HostGator support is trash. Closed my support request without resolving the issue or confirming with me.

  • SahilAh42902529 Sahil Ahmad (@SahilAh42902529) reported

    @HostGator the worst service in my entire journey of hosting. Whenever i go to the customer support they put on hold, then after some time the disconnect the call, and today onwards ******** **** service i will not continue and not recommend to other #hostigator #hostigatorshit


    @HostGator @HGSupport - a situation with my domain remains unresolved after a WEEK. Not a good look for your company. I host a podcast with a significant audience. How about some competent help?

  • DanTasso Dan Tasso (@DanTasso) reported

    @HostGator in brazil is slow, access failure, chat support dropping all the time and WordPress with critical error... No resolution, only problems, I have dozens of accounts and I've been waiting for help for three days.

  • CynderHost CynderHost (@CynderHost) reported

    @turcotravel @HostGator Hey - sorry to hear you're dealing with downtime like this! We can help you get back up and running ASAP with reliable + affordable hosting plans, plus we'll move you over for free with zero downtime. Can we DM you some more info?

  • techguywebdev Techguy (@techguywebdev) reported

    @turcotravel @HostGator You need help?

  • turcotravel Engin Turco (@turcotravel) reported

    My website on @HostGator is DOWN more than 6 hours, and they do not do anything, they don’t care about their customers! I am very stupid to use their service more than 10 years, where are they when I need help??? Maybe it is time to move somewhere else?

  • mgzcom MGZC Radio (@mgzcom) reported

    @HGSupport DM @HGSupport The issue began about 5 or 6 days ago. Don't have exact time stamps. You can see by the ticket that different solutions were tried. In our shop this type of issue usually relates to server-level fails usually 500 errors due to services not completing their tasks.

  • sherifAlSamman Sherif Al-Samman (@sherifAlSamman) reported

    @HGSupport websites and email server down on Egypt #hostgator

  • officialskgupta Sandeep Gupta (@officialskgupta) reported

    Stop buying Server from @HostGator @hostgatorindia Very Unsecured Server. Your data and files are not safe. Worst experience with this sever company. Guys Stop 🛑 buying from today.

  • AnthonyDiMoro Anthony DiMoro (@AnthonyDiMoro) reported

    with many forking over hundreds of $$ in a panic Hostgator likely earns money for each referral. I have used other companies - HostDime, WPEngine, Kinsta, Cloudways, AWS, Bluehost and NEVER had an instance of Malware occur....

  • mgzcom MGZC Radio (@mgzcom) reported

    @HostGator DM @hostgator The ticket number is 45789404. 5 different techs, five different temp fixes. No root cause found. After fixes, site back up for a few hours then time's out again. Need to check server logs for 500 errors, service(s) hung/crashed or dying server.

  • moseskinuthia18 moses kinuthia (@moseskinuthia18) reported

    @HGSupport I referred a customer to you and you deducted money from her card 45 days to the due date and have not responded to her emails what could be going on??

  • NationCavaliers Cavaliers Nation (@NationCavaliers) reported

    Is anyone else out there having HostGator outage issues?

  • GHY_Intl GHY International (@GHY_Intl) reported

    @HostGator what an epic meltdown of service failures, we cannot believe the issues of database errors, and complete sites being down for hours, even though we VPS services with HostGator. This is catastrophic failure on all levels. Businesses cannot rely on HostGator any longer.

  • Subhash_CJangid Subhash (@Subhash_CJangid) reported

    When choosing a web hosting provider, it's important to consider factors such as reliability, uptime, customer support, and pricing. Some popular hosting companies include Bluehost, HostGator, and GoDaddy.

  • Juanbenegas85 Juan benegas (@Juanbenegas85) reported

    I had the WHMCS account offered by @HostGator out of service for 7 days. every day @HostGator tells me that in 24 hours they fix it. I am very disappointed. I leave it here written so that the disappointment of some clients with the company is recorded. Case 45692373

  • mgzcom MGZC Radio (@mgzcom) reported

    Our domain host @HostGator is still having DNS and name server issues. We have opened a priority ticket and are awaiting their response. We apologize for any inconvenience and will provide updates when available.