Hostgator

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Hostgator Outage Chart 11/24/2025 18:50

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

  1. E-mail (28%)

    E-mail (28%)

  2. Cloud Services (23%)

    Cloud Services (23%)

  3. Hosting (21%)

    Hosting (21%)

  4. Domains (19%)

    Domains (19%)

  5. Web Tools (9%)

    Web Tools (9%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesSalt Lake City Hosting
CanadaEmbrun Hosting
BrazilPalmas Domains
MexicoCuauhtémoc E-mail
BrazilFortaleza Hosting
MexicoMiguel Hidalgo E-mail
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeOtley Mike Otley (@MikeOtley) reported

    @HostGator THIS IS STILL GOING ON!! We are aware of an issue that is preventing some customers from sending emails

  • invictus_web Invictus Web Solutions (@invictus_web) reported

    Customer support I have ever seen The most dangerous thing is that from this month the sites are getting redirected to porn sites. I have an educational, hospital, and banking sites hosted in my hosting accounts and it is making a very bad impact on the users. @HostGator

  • omakad Omar Kadrovic (@omakad) reported

    @HostGator all my website are down for over 30 min in the middle of the day? What is going on? Do you guys have an outage? Please notify?

  • race_trader Trader Horse Race (@race_trader) reported

    @HostGator I need my subjects to be dealt with for 7 days trying to be a SUPER user in the thr-post database and that, today I will enter forums, twitter, instagram, blog to export such horrible service

  • rooturaj Rooturaj Pattanaik (@rooturaj) reported

    @HGSupport @HostGator Why is your live chat not working? The chat window becomes inactive after a few minutes. Pathetic support.

  • invictus_web Invictus Web Solutions (@invictus_web) reported

    This clearly states that the hostgator is doing fraud with customers. I want the issue to be resolved immediately . Called soo many timesbut call didn't get connected and if luckily connected they disconnect the call worst customer support i have ever seen @HGSupport

  • jeLopudding jell mariano (@jeLopudding) reported

    what is the other option to replace @HostGator ? Been having email outgoing issues recently. Not the first time. Losing some projects because of this. #hostgator @HGSupport

  • omakad Omar Kadrovic (@omakad) reported

    @HGSupport all my website are down for over 30 min in the middle of the day? What is going on? Do you guys have an outage? Please notify?

  • web_invictus Invictus Web Solutions (@web_invictus) reported

    I have 8 shared hosting with hostgator for the last 3 year everything was working fine till jan 21.but from jan 21 I started facing a malware issue in my hosting. I removed malware files so many times but files are getting created again. @HGSupport @hostgatorindia @HostGator

  • timdwebb Tim Webb (@timdwebb) reported

    @HostGator I’ve been locked out of my account. My website has my photo on it. You can call the phone number on the website and I will answer. Can someone please respond and help me get into my email again?

  • web_invictus Invictus Web Solutions (@web_invictus) reported

    This clearly states that the hostgator is doing fraud with customers. I want the issue to be resolved immediately . Called soo many timesbut call didn't get connected and if luckily connected they disconnect the call worst customer support i have ever seen @HGSupport

  • race_trader Trader Horse Race (@race_trader) reported

    @HostGator I need my subjects to be dealt with for 7 days trying to be a SUPER user in the thr-post database and that, today I will enter forums, twitter, instagram, blog to export such horrible service

  • invictus_web Invictus Web Solutions (@invictus_web) reported

    The problem gets solved one month before hosting expiry but as I renew my hosting problen gets started again. I am sure that the hostgator team is creating this issue to upsell their malware scan service. @HostGator @HGSupport @hostgatorindia

  • invictus_web Invictus Web Solutions (@invictus_web) reported

    I have 8 shared hosting with Hostgator for the last 3 year everything was working fine till Jan 21.but from Jan 21 I started facing a malware issue in my hosting. I removed malware files so many times but files are getting created again. @HGSupport @hostgatorindia @HostGator

  • iamsouravj sourav (@iamsouravj) reported

    @hostgatorindia one of the worst hosting experiences.. unreliable servers, slight customer service.. the same issue keeps coming and they seem to be unable to solve! #CustomerService #CustomerExperience @HGSupport @HostGator

  • race_trader Trader Horse Race (@race_trader) reported

    @HostGator I need my subjects to be dealt with for 7 days trying to be a SUPER user in the thr-post database and that, today I will enter forums, twitter, instagram, blog to export such horrible service

  • VmiProductions Christian O'Brien (@VmiProductions) reported

    @SiteLock @HostGator had issues with Sites on hostGator with malware. So HostGator recommended SiteLock 25th May worked a bit for 2 months now sites down today. Don’t use hostGator Or SiteLock they don’t work! I want my money back!

  • shoaibhussain Shoaib Hussain (@shoaibhussain) reported

    @jeLopudding @HostGator Switched a few websites to a dedicated server from another provider! Might have to shift the rest too if issues persist for another week or so! Shifting ain’t easy too!

  • iloveyoumma ILoveYouMMA (@iloveyoumma) reported

    @HostGator your reseller hosting completely SUCKS! and your customer support completely SUCKS! your sytem doesnt work and the Philipinos that you have on customer support can not help or fix anything - your company sucks!

  • iamsouravj sourav (@iamsouravj) reported

    The worst hosting service @hostgatorindia @HGSupport .. there is no commitment to service and no sense of urgency! Unreliable and no point hosting business website at @HostGator #CustomerExperience #hosting

  • MikeOtley Mike Otley (@MikeOtley) reported

    @HGSupport DM sent same problem as a month ago. No emails sending

  • jtlindroos JT Lindroos (@jtlindroos) reported

    @HGSupport All day today issues with email and website being down. This has happened much too often in the past two weeks or so....

  • 2sophtech 2soph (@2sophtech) reported

    @HGSupport Hello, we are currently not able to access your chat support. It just keep on loading.

  • AreMorch Are Morch (@AreMorch) reported

    @HGSupport Hi friends at HGSupport. Does the chat support still work? Been spinning for the last 15 min. I used to get a message that I was waiting for the next available agent. And with info about time.

  • web_invictus Invictus Web Solutions (@web_invictus) reported

    The problem gets solved one month before hosting expiry but as I renew my hosting problen gets started again. I am sure that the hostgator team is creating this issue to upsell their malware scan service.@HostGator @HGSupport @hostgatorindia

  • NormieFacts NormieFacts (@NormieFacts) reported

    @un_honest @HostGator Sounds like a personal problem

  • un_honest JLHonestUnApo (@un_honest) reported

    @NormieFacts @HostGator Your word salad is confusing and reads like a schizophrenic trying to **** a football covered in vaseline. Good luck with that

  • Brian_Rascoe Brian Rascoe (@Brian_Rascoe) reported

    @HostGator Still having same issues, delayed sending emails! Can’t even send meeting invites becuase the client isn’t getting them in time!

  • web_invictus Invictus Web Solutions (@web_invictus) reported

    customer support i have ever seen The Most dangerous thing is that from this month the sites are getting redirected to porn sites. I have educational , hospital and banking sites hosted in my hosting accounts and it is making a very bad impact on the users. @HostGator @HGSupport

  • rishabhvanwani Rishabh Vanwani (@rishabhvanwani) reported

    For #WordPress & #AWS beginners, never rely on plugins for your backups/restores. All In One WP Migration promises support, but at the end of the day - some popular hosting providers such as @HostGator are not supported, and the plugin won't work. Extremely bad exp 🥲