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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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E-mail (26%)
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Hosting (24%)
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Cloud Services (22%)
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Domains (17%)
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Web Tools (11%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Santiago de Querétaro |
||
| Chihuahua |
Web Tools | |
 Oslo |
Hosting | |
 Kingston |
Hosting | |
 Salt Lake City |
Hosting | |
 Embrun |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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fkgibbs
(@fkgibbs) reported
The support tech at @HGSupport @HostGator promised to send me an email with the link to a forum where I can track their progress on fixing the email problem. That was 2 hours ago. It just occurred to me, he can’t send an email either. This is nuts.
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Gemma Louise May
(@gemmalouise_may) reported
@HGSupport I've been trying your live chat support for weeks, multiple conversations and had absolutely no help what-so-ever.
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𝑬𝒅𝒖𝒂𝒓𝒅𝒐 𝑹𝒐𝒎𝒆𝒓𝒐
(@virtualismex) reported
@HostGator Servers with mail problems since yesterday affecting clients (infiniti and grace at least). Emails do not reach recipients 😤 @HGSupport
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Unique Wedding Supplies
(@uniquewedidea) reported
@HostGator when are your going to sort your outbound server issues, 5 days now and emails taking up to 18 hours to be delivered...not good
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Mei ✨
(@__stardst) reported
@HostGator Hey! Our SMTP service does not work since last friday. Are you going to fix it?
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Gemma Louise May
(@gemmalouise_may) reported
@HGSupport is there an email I can use to contact support? Your chat service is terrible.
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It’s Gonna Be May
(@nsyncfiction) reported
Is anyone seeing popups on the archive or is it something on my machine? I saw that hostgator was having some server issues so I checked the site. I was able to stop them with a popup blocker but I don't want anything malicous installed on our site.
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🕉SpiritOfTwilight☯️
(@spiritoftwi) reported
Guess what I'm doing right now? Chatting with @HostGator again for the fifth time in a week / third time within 24 hours. What a ****-show.
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nick knezevich
(@nick_knezevich) reported
@HostGator I’m so upset with the quality of your service. Such a simple request I need and I can’t even get you on the phone. It’s been 2 days that I’ve been trying. The Chat online you recommended when I called doesn’t respond. When I call it’s crazy hold times or you hang up.
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Edward Johnson
(@ImEdward83) reported
@HostGator @HGSupport @hostgatorindia Hello, Brand Ambesaddor of worst hosting of world. Any update for the solution???
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Oliver
(@olopeza) reported
@HostGator Again email service is down @hostgator
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Panos
(@tazmahan) reported
@HGSupport any news about the latest email deliverability issue? Some mails are delivered after hours, others do not, without any message. All clients are ranting and we don't know what to tell them... Once again we provide terrible service without being our fault. 😔
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illegalFawn
(@illegalFawn) reported
@hostgatorindia @HostGator did it yesterday, subject is "phishing in your network"
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Tabrisius
(@tabrisius) reported
@HGSupport email issue again!!!
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Vitor Mastrangelo Rosas
(@VitorRosas) reported
@HostGator @HostGator any news? Services are still down...
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Shoaib Hussain
(@shoaibhussain) reported
@HGSupport Any way of giving an ETA? Last week websites were down and now emails not getting getting delivered on time since yesterday!
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भरत चौधरी
(@bhrtchaudhry) reported
@HostGator @hostgatorindia You service is getting degraded/terrible DBD. Mail Server not working from past week. Are you guys looking into it? #HostgatorDown
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Emam
(@mohamedemam95) reported
@waltinhobr @HostGator I had the same issue and i've already lost customers. I took the decision to move to another server whatever it cost and was the best decision and not gonna wait even for there live chat that do not connect to any agent Now i'm using a faster server
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🕉SpiritOfTwilight☯️
(@spiritoftwi) reported
Still chatting with @HostGator since 9:00am this morning. It's now 11:08am and they still have yet to resolve my server issue.
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Tiago Dias (tigo)
(@tigo) reported
@waltinhobr @shoaibhussain @HGSupport Bad idea
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Olaf
(@iam_donolaf) reported
@HostGator Because I have been having issues logging to the backend and sometimes get redirected to another site
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Daniel Baptista
(@DanielB76985500) reported
@HostGator Down again?
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WalTRInho- Libertadores eu sou Tri
(@waltinhobr) reported
@HostGator My clients are complaining since Friday! Fix it!!!! I want to know if there will be any discount on the billing for this reason.
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King of Car Rentals
(@Kingofcarrental) reported
@HostGator I’ve been a customer for over a decade and am ready to pull the plug.This is the second multi day outrage in the last few months and I’m sick and tired of money my business continues to loose because my communication is cut wirh my clients is severed because of your incompetence
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WalTRInho- Libertadores eu sou Tri
(@waltinhobr) reported
@shoaibhussain @HGSupport For me it´s not a problem. I´m brazilian
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Shoaib Hussain
(@shoaibhussain) reported
@HGSupport @HostGator still not resolved. Will it be soon or will it take days like the data center migration which you had last week ? websites were down for most of last week!
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Churchill Idika
(@ChurchillId) reported
@HostGator have you forgotten me finally? What's going on Guy, this email issues are affecting my business. Please health care is not a joke
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Bob
(@hither2forlorn) reported
what is an alternative to @HostGator ? @HGSupport sucks big time now. Been with them for over 10 years, now its time to move on.
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Fabulous Party Dresses
(@partydress4u) reported
@HostGator The sites are still not working. What's up?
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Olaf
(@iam_donolaf) reported
@HostGator Having this issue