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Hostgator down? Current status and problems

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

  • 31% Hosting (31%)
  • 28% E-mail (28%)
  • 28% Domains (28%)
  • 9% Cloud Services (9%)
  • 3% Web Tools (3%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

CityProblem TypeReport Time
Noida Domains 3 days ago
Noida Hosting 5 days ago
Trowbridge Hosting 12 days ago
Mérida Hosting 13 days ago
Centro Cloud Services 16 days ago
Tuxtla Domains 16 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • G2N_HOST
    G2N HOST (@G2N_HOST) reported

    @ScottSandry @Cloudways @HostGator If you were here you would not be angry, in addition to having support every day by phone and chat.

  • CarolynHogarth
    Carolyn Hogarth (@CarolynHogarth) reported

    They are saying we have not paid for that site, when in fact we have. We paid for 3 years of service from this site through HostGator, and Word-press. And further someone has been removing my words, and pictures from my site. Why? It is a spam email....

  • FisherJolly
    jolly fisher (@FisherJolly) reported

    @HostGator STOP EMAILING ME STOP CALLING ME .... STOP HARRASSING ME! How many times do I have to say it? I haven’t used your service in YEARS! Leave me alone and stop trying to bill me for services you are NOT providing!

  • qiaodengf
    Name cannot be blank (@qiaodengf) reported

    @HostGator Had such a great experience with this hosting until we needed support. We got our service shut off early, they they promised to fix it and botched that entirely. Still waiting for their help.

  • _David_Curtis_
    david curtis (@_David_Curtis_) reported

    @HGSupport hello. My email is down and I can’t access cPanel. Your live chat also appears to be down. Please advise.

  • grumpy_again
    TheGrumpyOldGit (@grumpy_again) reported

    @HGSupport hostgator been slow with data for last few day ? not sure re cache plugin? & link u sent only shows half & cant click it

  • agusmus
    Agustín Mustieles (@agusmus) reported

    @HGSupport Hi my two server are down and I have been waiting 20 minutes in the support chat and nobody answer me.

  • RevJDubya
    the Real Rev JDubya 🏳️‍🌈 (@RevJDubya) reported

    @HostGator is absolutely the most inefficient website domain platform. We have had so much trouble with them. It's absurd how terrible their customer service and follow through is.

  • blackbettyblog
    Elizabeth BB de Moya (@blackbettyblog) reported

    Your entire support section is down! The links go nowhere! @HostGator

  • G2N_HOST
    G2N HOST (@G2N_HOST) reported

    @HarishKaushik99 @HostGator If you were here you would not be angry, in addition to having support every day by phone and chat.

  • ahmed_badran
    Ahmed Badran (@ahmed_badran) reported

    Don't use @HostGator Slow servers and slow support. My website is down for the 5th day. Without any solution just auto reply on my ticket/ email. #webhosting #DontDoThisMistakeOnNewYear

  • FantastcFinds
    Fantastic Finds (@FantastcFinds) reported

    @HostGator stop sending me invoices for services you are not providing to me... and then blocking my emails to you asking you to stop with these communications. I haven’t been your customer in years. Leave me alone.

  • UmmahReviving
    hypedgem (@UmmahReviving) reported

    @mzeeshan00 @HostGator Yes they are Down from 1:30 hours now approx

  • DenaliWinter
    Sadistic Stylist Denali (@DenaliWinter) reported

    should I call hostgator support again to get my vanity domain redirect urls actually working, or should I turn them into simple splash pages covered in the link I want people to click? 🤔 Choices...

  • nicolivesabroad
    Nico (@nicolivesabroad) reported

    @HGSupport “You can’t redirect your domains unless you have a cPanel. I recommend you to get in touch with your hosting provider” This is what Vinush from your customer service told me after noting I haven’t got a cPanel

  • UmmahReviving
    hypedgem (@UmmahReviving) reported

    @HostGator your servers are down? Pls fix asap!!!! #hostgator

  • GorbachevTrev
    Trev Gorbachev (@GorbachevTrev) reported

    @elemntor 3rd day of using Elementor Pro. Helped me build web pages so quickly. Until today, when multiple pages started giving me a System Error 500. Hostgator ran tests, found no issues at their end. Sad that I couldn't find a 24x7 Elementor help line. Bad delay.

  • saurabhsabh
    Saurabh Sabharwal (@saurabhsabh) reported

    @HostGator All our sites on the dedicated server are down and support in not contactable at all. Do you know what is going on?

  • ahmed_badran
    Ahmed Badran (@ahmed_badran) reported

    Imagine the feedback of your customers if your website went down for 5 days!! @HostGator sucks.

  • intake_create
    InTakeCreate (@intake_create) reported

    @steffs_journey I would assume most answers you get in here will be affiliate links. Which isn't bad but doesn't give a great representation of top tier web hosts. For absolute safety, I would honestly say the big names like: Namecheap HostGator Or even goDaddy

  • luciensabre
    Lucien Sabre (@luciensabre) reported

    @blackleg471 @Hostens_hosting One of the WORST you mean. 🤢🤮 Bluehost (and all its fellow EIG brands like HostGator, iPage, JustHost, Host Monster....and several dozens of other brands) are pure hosting garbage. Only their affiliates recommend them.

  • WarrenGrobler
    Warren Grobler (@WarrenGrobler) reported

    @HGSupport I have tried accessing the LiveChat function on the website for the past few days. It keeps loading a blank page. I need support with mu website. Please help!

  • _thiag0x
    Thiago M. (@_thiag0x) reported

    Hey @hostgator! Why da **** im cant't redirect my website in SSL ?????????????????

  • ChrisEOlive
    𝙲𝚑𝚛𝚒𝚜 𝙾𝚕𝚒𝚟𝚎 (@ChrisEOlive) reported

    @HostGator using only #chat or #telephone for support is positively 15th century and is probably the end of our relationship. I can't just open a ticket or send an email? No one has time to hang out on chat for a simple request or the telephone of all things. #CXfail

  • ScottSandry
    Sandry (@ScottSandry) reported

    Hi @Cloudways I am on @HostGator but keep getting "reduce server response time" issues. They cant resolve it (we even disabled every plugin/used default theme) my site is optimized. They just keep suggesting same thing. Can we test the site on your hosting before fully switching?

  • VicHecha
    Vic Hecha (@VicHecha) reported

    @WilliamNOtis I would stay away from hostgator as well (as well as the 100s of EIG brands) they're notoriously bad. I moved clients over from godaddy and hostgator to a managed wordpress host and they can't believe how much faster things are.

  • surfnewmedia
    Surf New Media (@surfnewmedia) reported

    @HGSupport clients in the midwest are not able to load their sites.... getting DNS PROBE FINISHED NXDOMAIN ... doesnt seem to affect me on the east coast. Is there an issue?

  • AffiliatesWatch
    The Affiliate Watch (@AffiliatesWatch) reported

    @selfbankt Yikes, you read a bunch of paid reviews by affiliates. Get a refund and run, HostGator is part of EIG, the worst hosting conglomerate on the face of the planet. Brace for a slow site, non-existent support and malware at some point where they'll charge you an arm and leg to remove

  • wesdavenport
    Wes Davenport (@wesdavenport) reported

    @HGSupport hi! I haven’t heard back from support since Jan. 9 after multiple follow ups. My site has been down the entire time.

  • ForexZoneForum
    Forex Zone (@ForexZoneForum) reported

    @Antonio_Dns7 Yes, and it is being worked on. The problem is HostGator. They have a 99.9% guarantee, but this is now the 3rd day of problems. Their admins never reply back as promised too. I'm sorry for you not being able to visit the forum. It will be worked out soon.