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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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E-mail (32%)
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Cloud Services (25%)
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Domains (18%)
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Hosting (16%)
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Web Tools (9%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Palmas |
Domains | |
 Cuauhtémoc |
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| Fortaleza |
Hosting | |
| Miguel Hidalgo |
||
 Jewar |
Hosting | |
| León de los Aldama |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Leon Chase
(@Leon__Chase) reported
Anybody had good experiences with @bluehost ? I'm ready to pay $ to transfer all my sites (again) if it means someone will actually answer my support messages. Unlike @HostGator
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Darpan Goyal
(@darpangoyal17) reported
@hostgatorindia HostGator got the worst service ever Since last 2 weeks my DEDICATED MANAGED SERVER is down and @hostgatorindia is not able to fix it. Not believe me? Call me, I'll show proofs 9888882551 DO NOT AVAIL THEIR SERVICE.
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Leon Chase
(@Leon__Chase) reported
Wow. I was excited to (finally!) put all my web domains in one place, and 50 minutes in, @HostGator is breaking my heart. Multiple dropped support chats over a simple domain-transfer problem. Do not recommend #hostgator
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Andrew Gazdecki
(@agazdecki) reported
For non-technical founders looking to validate a startup idea... 1. Web design on @99designs 2. Hire Wordpress dev on @Upwork & cheap @HostGator server 3. Share site with customers 4. Focus on the problem, not the features. 5. Talk to more customers 6. Ask for feedback
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Darpan Goyal
(@darpangoyal17) reported
@hostgatorindia HostGator got the worst service ever Since last 2 weeks my DEDICATED MANAGED SERVER is down and @hostgatorindia is not able to fix it. Not believe me? Call me, I'll show proofs 9888882551 DO NOT AVAIL THEIR SERVICE.
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Zainab 💍
(@ArewaParrot) reported
to pay again to restore your files. I have never seen any fraudulent hosting company compared to @HGSupport before. This is ridiculous. The support team disappears the moment you start asking questions. Over 5 domains have been suspended without any reason. I have over 23 domains
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Rosie Henderson
(@RosieHendo1) reported
I'm editing with elementor and moved from wp . com to hostgator but I can't work out how to get blogs to show on the blog page. I'm not really sure what to search for to troubleshoot this so someone who can make it make sense and then tell me how to fix it would be v appreciated!
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HostGator Support
(@HGSupport) reported
@MzYummyDread Hello, We apologize for your poor support experience. It's HostGator's objective to provide our customers the best support experience. Please send us a DM letting us know what issues you are experiencing. Chellie
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Alkindi
(@alkindi20071) reported
@HostGator You are hosting my website which is off and do not know why. your support channels are closed. Your live chat is off You do not have an email to contact you
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aerie 👻
(@AerieSaunders) reported
Lol @HostGator charged me twice for something I asked them to refund as per recommendation of their live chat support. I’m out $1000+ and in the negatives in my bank account. Might be using a new host. Wtf.
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TheUnknown
(@TheUnknown2089) reported
Without a doubt @HostGator is the worst hosting platform available, absolute garbage
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Eleanor Thorne
(@isellmoney) reported
@HGSupport getting tons of 500 errors?
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Mr. Brown
(@michaelcbrown) reported
@HostGator failed to auto-renew our SSL cert, sent us no notices about it (even though all our payment info sn current) and even though we've since been charged the money for the SSL, our website is effectively down for another 48-72 hours. What's the phone number for @GoDaddy?
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Trinity 🥀🌼 (FREE Fansly)
(@TrinnityBlair) reported
@AerieSaunders @HostGator Wtf for sure! 😤
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Rajesh Sinha (देवघर,झारखंड)
(@theRajeshSinha) reported
@hostgatorindia your #customercare standard was the most horrible and good for nothing. My 90 minutes wasted with no resolution. #hostgator sucks for hosting.
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Bruce Liebknecht
(@BruceLiebknecht) reported
Hello! My website has an unexpected problem right now. I get the message "PDOException: SQLSTATE[HY000] [1040] Too many connections in lock_may_be_available() (line 167 of /home2/dejapi/public_html/plantpets/includes/lock.inc)." Can you please investigate? @HostGator @HGSupport
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Mr. Brown
(@michaelcbrown) reported
@HostGator failed to auto-renew our SSL cert, sent us no notices about it (even though all our payment info is current) and even though we've since been charged the money for the SSL, our website is effectively down for another 48-72 hours. What's the phone number for @GoDaddy?
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HostGator Support
(@HGSupport) reported
@isellmoney Hi Elanor, sorry to hear about the 500 errors those can be frustrating, are you getting these errors on your site or the HostGator site? You can give our support a call at 1(866) 964 2867 if you need some assistance. We're also available here on Twitter via DM.
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Cynthia T
(@Bitcoin_Mafia) reported
@HostGator Why doesn't your support chat ever work? It just keeps buffering and never loads.
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Zainab 💍
(@ArewaParrot) reported
The biggest hosting scam is @HostGator . They suspend your domains and ask you to pay over $100 to restore what they brought down. After payment, then they also go ahead and change your domain nameservers and therefore you'll lose all your files with backup. They then ask you
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Darpan Goyal
(@darpangoyal17) reported
@hostgatorindia HostGator got the worst service ever- Since last 2 weeks my DEDICATED MANAGED SERVER is down and @hostgatorindia is not able to fix it. Not believe me? Call me, I'll show proofs +91-9888882551 DO NOT AVAIL THEIR SERVICE.
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RealScamLikely
(@HaydenFHaskins) reported
@HostGator is the worst registrar, period.
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Excessively and Openly Black 🧁
(@MzYummyDread) reported
@HostGator I'm experiencing the worse customer service with you all now. It's been this way for about a week.
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RealScamLikely
(@HaydenFHaskins) reported
@HGSupport Been on chat with your support for hours, y'all aren't helping. You deleted my client's entire DNS records, and do not have them backed up. You guys do some bullshit like this once a year.
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Rod Atwood
(@rodatwood) reported
@HostGator @HGSupport - I have been a customer for almost 10 years. Our dedicated server is down now for over 8 hours for an OS reload with data retention. I have asked for an update and have not heard back. The ticket number is 33974002. Any help is really appreciated.
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Dober
(@dober4am) reported
@HostGator website down?
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Zero Cool 3
(@NaturalThinker3) reported
Steal the money damn thieves **** you @HostGator
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Ravriya Group®
(@ravriyagroup) reported
@rahulanand84 @hostgatorindia yes Hostgator India is worst,I am thinking of filing a complaint against them after sudden changes made by them in services from 2020
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CathyK
(@CathyKWeb) reported
My reseller account had been with HostGator and their support was great. I just couldn’t justify renewing with them, even tho they just fixed any problem I had. There’s nobody to call for help now, only the internet & stress over 100s of details 🤯. #aws #lightsail #webhosting
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Kevin Holloman
(@ksholloman) reported
@HGSupport Thanks. I have 63 websites, actually. Across 10 or so hosts. So, I feel fairly qualified to know if it’s hosting, or another factor causing the slow load times.