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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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E-mail (31%)
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Cloud Services (24%)
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Domains (19%)
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Hosting (17%)
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Web Tools (10%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Palmas |
Domains | |
 Cuauhtémoc |
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| Fortaleza |
Hosting | |
| Miguel Hidalgo |
||
 Jewar |
Hosting | |
| León de los Aldama |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Umer Parvaiz
(@umerparvaiz) reported
Hi @HGSupport, I have been requesting restoration service for a hosting which was accidentally deleted by your billing. its been 3 days, and i am going around in circles with zero clarity on timeline. Case ID: 30115038
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Mag
(@magusxcom) reported
@HGSupport Can i get some help. have been reaching you for two months now, but nothing!
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18-wheel ****** bastard
(@KatKlaw) reported
@HGSupport soooo it appears my site is broken, throwing SQL errors, having issues accessing the help system.
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Karan Gadhavi
(@karan_gadhavi) reported
@HGSupport can't believe you don't have ticket/email support? You only provide phone and chat support which is down.
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Jay Zippo
(@Beruud) reported
@mediatemple I should of left you guys a long time ago. I have my 12 other sites on Hostgator, & I was lazy with my main site. You fail at email hosting, changed MX records. Now I was told my ONLY site with u is down, why? You changed permissions without my knowledge. You suck.
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Vic Hecha
(@VicHecha) reported
@AerieSaunders $1000 a year for hosting? Does that all go to HostGator? Would love to help lower those costs if so. Understand you are writing an article for new talent. Pretty interested in seeing if we could partner to help lower any hosting overheads potential talent might have.
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Clarence P. Cameron
(@clarowl) reported
@HGSupport On the 28th, I called your support line. The woman who answered knew nothing about websites. I asked some questions about uploading files, and she told me I should check my index.html. After ten minutes, I told her that she was no help and I politely ended the call.
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CarnGerrishCreative
(@carngerrish) reported
@HostGator I’m probably losing a client - still waiting for you to fix your server after 3 days - website still down
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Gabrielle
(@msgabrielleann) reported
I might be more irritated than normal but @HostGator support is absolute TRASH 🗑
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Miss Cameron Cabrel
(@YesMissCabrel) reported
I FINALLY, after MONTHS of having the domain and the package, got the motivation to start working on my website...and @HostGator is either not working, or I'm just confused. -.-
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Amit Singh
(@amitksi) reported
What a support that Hostgator India is not able to solve a IP blacklist issue from last 1 month support team does not have any answer @HostGator @HGSupport @hostgatorindia case id - 29650582
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Green Politics Lol⚡️👀🔥
(@PressHotSpot) reported
Everything was a complaint in the old days Hostgator was saying I was taking up too much of their bandwidth and shut me down. There was a issue of me needing to pay a few thousand dollars a month just so I could run my site or I was being forced to leave. Lol
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Jas
(@JasmynElaine) reported
from
Kansas City, Kansas
I really can’t understand how I KEEP getting billed for Domain Privacy protection with @HostGator and I literally don’t have any domains with them anymore. Where tf do I cancel this ****????
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Lynne Gabriel-Caine
(@heyitslynneg) reported
@HGSupport I’m in Houston too. Power down really wasn’t a week long. 🤥 I’ve basically been told lies when some reps told me the migration is in progress. 🙄
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Shuhood
(@shuhood_elly) reported
@HostGator @HGSupport @HGIndia it’s been over 5 days your support team has been keeping our company form been able to use emails. They say dedicated team handles win server & the support services are unable to check. Win team is so dedicated after 5 days still it’s not working
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Marco
(@4Landeros) reported
@HostGator In Gastor I tried the service for 1 month and I liked it later before the 2nd invoice was due, I changed the plan from monthly to annual and paid the annual one. Now they send me mail that my service has been suspended for non-payment. I want my services Rigth Now!!!.
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HostGator India
(@hostgatorindia) reported
@amitksi @HostGator @HGSupport Hi Amit, our Support team has sent you an update via Case ID: 29650582. Please do check the email and respond there if you have more queries.
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Lynne Gabriel-Caine
(@heyitslynneg) reported
Super impressed with @skystracloud services & tech support so far. 4 days with @HostGator & they haven’t even begun migrating my sites. @skystracloud only took a few hours with constant updates. #forthewin
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Tony The Fish
(@AnthonyFisher20) reported
@HGSupport I’ve been on with support twice and nothing has been done. Stop scamming your own customers
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D E L O W U S U aka Pianoman
(@platinummind) reported
@HostGator I’m having serious problems with your hosting service right now. My site has been down for almost a week, and I was assured with all the measures put into place this wouldn’t happen again. Can I have a resolution or should I move my business elsewhere?
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Tony The Fish
(@AnthonyFisher20) reported
What service provider wants my business? @HGSupport 2 shut downs of my account inside of 2 weeks for the SiteLock scam. There is no ftp or content on the site you mentioned in your poor attempt of a scam. That’s enough for me. #scammedbyhostgator #enoughisenough
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Clarence P. Cameron
(@clarowl) reported
@HGSupport On March 2nd, I asked your robot lady about uploading files. She is a lousy typist or a boldfaced liar. Fire her! After my experience with her, i called your help line. I will say that the woman, who helped me with my problem, was excellent! Give her a raise!
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Shadee
(@Mommaforreal) reported
@HGSupport is anything going on with your servers now? Can’t login.
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Adam Walters
(@Adam_Walters) reported
My biggest stress in my life is @HostGator 's stupid automated answering machine. Quit being poor and hire someone. Fyi, I'm on my third attempt to fix a problem. So far my experience with you all sucks terribly.
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The Affiliate Watch
(@AffiliatesWatch) reported
@SocalRegionWeb I don't know, if you have issues at HostGator, you'll have them at BlueHost, they're the same company, lookup 'EIG', nightmare hosting conglomerate. Be careful.
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Cycle7Comms
(@Cycle7Comms) reported
Every time I call Hostgator tech support, the hold Muzak lingers in my mind for hours afterwards.
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Dianara Sy
(@dianaracapistra) reported
@HGSupport Until now our email is down. Send your incident report and justify your reason for what happened.
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STEVEN SERIL- "Destroyer of Worlds" is on Amazon!
(@StevenSeril) reported
@selfpubwithdale All I know is that when I cancelled my Hostgator account years ago, the poor cute little blue alligator was crying and I felt so bad!
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**** Murphy
(@jockm) reported
@HGSupport Please stop with the stupid ads, especially the one mocking a dog. All they make me want to do is never consider you
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Dianara Sy
(@dianaracapistra) reported
@HostGator Until now our email is down. Send your incident report and justify your reason for what happened.