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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (48%)
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E-mail (26%)
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Domains (23%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lima |
Domains | |
 San José |
Hosting | |
 Votorantim |
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 Sydney |
Hosting | |
| Salto |
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 Chía |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Zennie Abraham CEO ZENNIE62MEDIA INC #CES2023
(@Zen62com) reported
Is anyone having a problem with HostGator service today? I am really disappointed in @HGSupport right now.
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Melissa Ann
(@MelissaBaBtravl) reported
@HGsupport Since no one is answering phone and live chat is down, I’ll wait until tomorrow for my issue. Hope you are available then.
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Abduljalil AlMudhari عبدالجليل المضري
(@AbduljalilSaleh) reported
@HGSupport @HostGator Hello, I have a problem with emails of some companies that I host in your websites!!. The support not able to solve the problem since 4 days they are not able to solve it. This is an urgent issue.
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Danté Diákos Fillyau
(@dantediakos) reported
@HGSupport You’ve had an escalated support tech that seems to not resolve the issue. At this point if it’s not resolved by 8am I’m completely moving the site and try not to lose the client
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Christian Reed
(@ReedChristian) reported
@HGSupport @ivanJespitia @HostGator Can't get a ticket if we're holding for support
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Chris Sutton, RN, OTR/L
(@ChrisOTRN) reported
@HGSupport @HostGator I finally got a call through a few minutes and the person fixed the issue and was able to get my site back online
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Chris Sutton, RN, OTR/L
(@ChrisOTRN) reported
@HostGator @HGSupport my site has been down since last night due to expired SSL. Called 7 hours ago and checked on status 3 times. Response: “you will be up and running in no time.” No real update or estimated time. I really expected better.
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Danté Diákos Fillyau
(@dantediakos) reported
@HostGator @HGSupport after 15 plus years of being a constant client it’s time for my companies to leave. I’ve had more issues with this vps then law should allow. Aftern Memorial Day you will be refunding all my money.
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ChannelForbus
(@channelforbus) reported
@ethanjaack Oh I been found better hosting. It’s up to @HostGator to actually do their due dillegende and offer two factor authentication for their own website and not rely on your own means to protect their **** and hire people that give a damn. They used to be good. It’s over for them
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Danté Diákos Fillyau
(@dantediakos) reported
@HGSupport it’s been almost 24 hours and my issue is still not resolved. Your service has truely declined and as soon as this event is completed I’m moving my sites.
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Danté Diákos Fillyau
(@dantediakos) reported
Been over 24 hours and @HGSupport still hasn’t fixed the server issues. Literally was on the phone with the tech and they see the problems and getting ignored by higher up techs.
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Abduljalil AlMudhari عبدالجليل المضري
(@AbduljalilSaleh) reported
More than 4 days @HGSupport can’t fix my issues, Very bad support I opened 3 tickets without any progress Why support team not professionals in @HGSupport @HostGator
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Made Yudana
(@madeyudana) reported
@HGSupport our VPS server was down since morning and this not first time - your support team so slow
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Abduljalil AlMudhari عبدالجليل المضري
(@AbduljalilSaleh) reported
@HostGator very bad company and bad support, I have problem more than 4 days they can’t fix it, just they said we will open ticket @HGSupport @HostGator
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Julice Perpetual
(@JulicePerpetual) reported
@HGSupport RE: Case ID: 16140265: deny access code placed in htaccess by hostgator admins It's now nearly 30 hours without a fix
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ChannelForbus
(@channelforbus) reported
@HGSupport Already got it. Nothing to say. If it takes a couple days it takes a couple days. Just purge my name and info from your system and take care of that other crap and we can wipe our hands of each other.
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ChannelForbus
(@channelforbus) reported
@skystracloud Obviously…. On all ends of the spectrum I have 100% NO confidence in @HostGator. Fine, I’m not the highest paying customer but this should have been taken more seriously from the beginning. from the circumstances at hand they’ve exposed themselves enough.
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Christian Reed
(@ReedChristian) reported
@HostGator @HGSupport The last 6 months have been a nightmare using your servers. I've been told so many stories about why they don't work, all untrue and never been fixed. This is just an awful way to treat customers
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Abduljalil AlMudhari عبدالجليل المضري
(@AbduljalilSaleh) reported
@HostGator @HGSupport Hello, I have a problem with emails of some companies that I host in your websites!!. The support not able to solve the problem since 4 days they are not able to solve it. This is an urgent issue.
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Danté Diákos Fillyau
(@dantediakos) reported
@HGSupport still can’t edit my site cause you still haven’t fixed the issue. My counsel will be in contact in the am.
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Ivan Javier Espitia
(@ivanJespitia) reported
@HGSupport @ReedChristian @HostGator hi! where is the chat? i need support and i can't find it!
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rajesh g nair
(@rajeshmgnair) reported
@HGSupport Hi ... We tried the live support chat , seems it is not showing ... Please help
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Abduljalil AlMudhari عبدالجليل المضري
(@AbduljalilSaleh) reported
@HGSupport I just Want my problem to be sloved!. I have very big pressure from my customers! hope to progress quickly! Otherwise I will lose my business!!.
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Rahul rana
(@Rahul_rana07) reported
@HostGator What sorry your all commitment failed..I lost my 20+ customer jist your third class service and your support
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MiamiBeachDude
(@EDSAirCond) reported
HostGator India reports server issues. From its blog: "Network Issue is with Multi-domain Linux hosting too, Our Customer ID : 19027575 All our websites get down many times in a day. Kidly look into it at the earliest. Support team is unable to resolve anything."
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Hanadi ⚓️
(@EnnabHanadi) reported
@HGSupport @AbduljalilSaleh Hi, I am one of his customers! I have to send very important and urgent email on Sunday! Waiting till now! Me too will lost my work not only him! It’s unbelievable! How an issue in such a big company can take all this time!!.
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alok bhardwaj
(@alokbhardwaj) reported
@HostGator why do you have a live chat option that doesn't actually offer live chat and just redirects to your self support page?
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Andre Daoust
(@AndreD) reported
@HGSupport Thanks for the information. Please be aware that some WP themes are breaking because version 5.6 is now considered obsolete. Upgardint to VPS hosting is too expensive leaves me with only two unpleasant options. 1) keep sites broken or 2) find new hosting
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Danté Diákos Fillyau
(@dantediakos) reported
@HGSupport You already have the ticket number. Still more than 24 hours later I’ll I got was if I want to cancel service link. In which intend on doing after this poor customer service. Give me a few days to move my sites.
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Abduljalil AlMudhari عبدالجليل المضري
(@AbduljalilSaleh) reported
@HGSupport Hello, I have a problem with emails of some companies that I hot in you websites!!. The support not able to solve the problem since 4 days they are trying!. Companies are complaining and will make problems for their mails.