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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Problems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (54%)
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E-mail (21%)
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Domains (21%)
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Web Tools (4%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Hosting | ||
| Hosting | ||
| Domains | ||
| Domains | ||
| Hosting |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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HostGator India
(@hostgatorindia) reported
@amitksi @HostGator @HGSupport Hey Amit, our Support team has updated you via Case ID: 29650582. In case you have any further queries, please respond to the email as our team is best suited to help you out.
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BetterSafeRadio
(@BetterSafeRadio) reported
@FollowTheLeedr @HostGator @HGSupport It's down here also, including all my reseller sites, on March 14th.
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Lee Evans
(@FollowTheLeedr) reported
@HostGator Your .portal is down! Not good for a hosting company to have their own sites down. @HGSupport How can I expect you to fix my issues if you can't fix your own??
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rat festival in hell
(@galactic_rat_) reported
@TobyTheFeer hostgator coming back to haunt me for all those offensive websites i made with their free service when i was 15
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apougher
(@apougher) reported
In 2014 our #HostGator production server was hacked. We lost many clients. Your solution was to offer a VPS. This system failed in December & you now tell us this VPS was never managed. We have a big privacy issue & this has been on your desk since December ‘20. @NewfoldDigital
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Rachel Howe
(@rachelmhowe) reported
Anyone here familiar with DNS settings? How can a site just be pointed and then not pointed to a host? I switched my isn't from HostGator to mine (Flywheel) and support said the DNS settings were not pointing to Flywheel.
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Subraya Mallya 😷💉
(@subrayamallya) reported
.@HGSupport - what is the way for me to check on a particular ticket logged by one of your support analysts on my behalf? I have a dedicated server. 12 hours since the ticket was logged, I have not got any updates.
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Amit Singh
(@amitksi) reported
@hostgatorindia @HostGator @HGSupport Issue is still there and you are redirecting me there but I am.not getting solution, so posting here not by choice but no option left
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Barely Bri-thing
(@_cupofbri) reported
@HGSupport Respectfully, you guys do this every single time. My DM‘s consists of back-and-forth with y’all about this website. What was the point of me paying the money if my website is consistently down.
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Gyanpatrao
(@gyanpatrao) reported
@HGSupport The phone support only tells to wait for the email.
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Andy Beard
(@AndyBeard) reported
@nick_eubanks Never touched them... they already had a bad reputation in 2005 My first was Hostgator
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aspiring carmilla karnstein
(@cosmo_bab) reported
*sees my follower count goes down* *makes sure hostgator support didnt unfollow* whew. safe for another day
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Amit Singh
(@amitksi) reported
@hostgatorindia @HostGator @HGSupport Neither you people are able to remove from outbound mail IP pool list, which in your control and that way my issue can be sorted out quickly (withing few minutes)
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Amit Singh
(@amitksi) reported
@hostgatorindia @HostGator @HGSupport You must be happy to know that issue is still open without any ETA
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Marcus A. Wright, LLC
(@wrightmentality) reported
@HostGator multiple calls in 48 hours website still down and just keep getting the run around, @GoDaddy is the better company and customer service to work with, at least they get your website back up instead of the run around
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HostGator India
(@hostgatorindia) reported
@amitksi @HostGator @HGSupport Hey Amit, our Support team has sent you an update via Case ID: 29650582. We recommend checking the same and responding there in case you have any further queries regarding this issue.
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Ideas Apátridas
(@IdeasApatridas) reported
@HostGator Since I upgraded from my shared server to a VPS server I have been having issues with it. I receive emails saying I have malwares on one of the sites, still you deactivate all my 34 sites and it is really annoying because my sites need to be working all the time. Need a solution.
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Ideas Apátridas
(@IdeasApatridas) reported
@HostGator Since I upgraded from my shared server to a VPS server I have been having issues with it. I receive emails saying I have malwares on one of the sites, still you deactivate all my 34 sites and it is really annoying because my sites need to be working all the time. Need a solution.
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HostGator India
(@hostgatorindia) reported
@amitksi @HostGator @HGSupport Hey Amit, our Support team has sent you an update via Case ID: 29650582. We request you to check and reply to the same in case you have any other queries on this issue.
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Sam Rizvi
(@SamooRizvi) reported
@HGSupport ...and your support has failed to help me or reply to my 5 emails to give access back to me. All of my websites are suspended just because I used my so-called unlimited web hosting to upload files that I don't have a backup of. I NEED YOUR REPLY ASAP & I need my files!
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HostGator India
(@hostgatorindia) reported
@amitksi @HostGator @HGSupport Hey Amit, our Support team has sent you an update via Case ID: 29650582. For any further queries regarding this issue kindly reach out to our team via your Case ID as they'll be best placed to help you out with this.
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Ideas Apátridas
(@IdeasApatridas) reported
@HostGator Since I upgraded from my shared server to a VPS server I have been having issues with it. I receive emails saying I have malwares on one of the sites, still you deactivate all my 34 sites and it is really annoying because my sites need to be working all the time. Need a solution.
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://deliverypps[.]com/service[.]zip #phishing #opendir #hostgator
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://delvieryintll[.]com/service[.]zip #phishing #opendir #hostgator
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Sam Rizvi
(@SamooRizvi) reported
@HGSupport You have suspended my account because I had uploaded 137 GB of video files. You didn't give me a chance to download my files before suspending me. Now I don't have access to my cpanel or FTP. I NEED my files back! I have called your support 5 times and emailed 5 times!
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Ideas Apátridas
(@IdeasApatridas) reported
@HostGator @yoast @WooCommerce Since I upgraded from my shared server to a VPS server I have been having issues with it. I receive emails saying I have malwares on one of the sites, still you deactivate all my 34 sites and it is really annoying because my sites need to be working all the time. Need a solution.
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Susan M. Staupe
(@SusanStaupe) reported
@hostgator - our site has been down for 2+ days - you say give you more time? How bout you get our site back up in a reasonable amount of time! YOU SUCK!
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Cammy Austin
(@CammyJupiter) reported
@HostGator our website is down and we need help FAST!
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxp://packagessinc[.]com/service[.]zip #phishing #opendir #hostgator
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GOT NEWS
(@GotNewsdotnet) reported
@HostGator My website keeps going down, what am I supposed to do ?