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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (50%)
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E-mail (22%)
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Domains (19%)
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Cloud Services (6%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Deltona |
Hosting | |
 Greater Noida |
Cloud Services | |
 Solidaridad |
Cloud Services | |
 Lima |
Domains | |
 San José |
Hosting | |
 Votorantim |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Pandita Seaman
(@SeamanDesign) reported
@HGSupport @Hostgator Is there an ETA on resolving the email issues? This is pretty ridiculous! I have clients who’s business are being seriously impacted by this insane lapse in service with no definite time frame for resolution. What’s going on? #Hostgator
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Creyente Music
(@McCreyente) reported
@tyberco @HostGator is it solved? I have the same problem. I think the issue is they @HostGator are listed in UCEPROTECTL3
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Russell Taylor
(@Russ_T_138) reported
@HostGator That would be great... You know if you could get my server up that's been down since yesterday. If you could get that done, so that my clients and I can actually be back up and running I would be happy to enjoy the weekend.
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Creyente Music
(@McCreyente) reported
@r_sotojr @ZoeWundenberg @HostGator The problem is their IP is listed in UCEPROTECTL3 but they dont do anything about it!
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Tired Poodle
(@tiredpoodle) reported
@HostGator I am a customer of yours. The email service that you provide to resellers is failing. It has been four days since the outage started and I have not received any updates, and when I call I am told that the issue is being investigated. I haven’t seen anything worst than this!
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Creyente Music
(@McCreyente) reported
@mangi_tshikomba @HostGator The problem is their IP is listed in UCEPROTECTL3 but they dont do anything about it!
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Juan José Ruiz
(@jjrruiz) reported
@HGSupport This #phishing issue and the following: hxxp://bancofalabella.pe.novadigio.com/ hxxp://bancofalabella.pe.novadigio.com/login were reported to your abuse team via that email address several days ago without avail. Would you mind helping us by reporting internally them, please?
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stere0123
(@stere0123) reported
@HGSupport In regards to the ongoing email deliverability issues: 1. Is this an internal issue, or an issue with some 3rd party (such as a DNS/spam blacklist)? 2. Has any progress been made? 3. Can you provide an ETA for resolution? 4. Will we be compensated for the disruptions?
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Michael Wilkes
(@disambiguator) reported
@HGSupport It's a full day later and my company email is still not working. I can receive (some) messages but cannot send anything.
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TomAikenhead
(@AikenheadTom) reported
@HostGator how long do you expect to have outbound email issues? Your DNS is blacklisted, so how long until we can send emails that don't take days to arrive? My biz is taking a hit, not happy... @dreamhost I'm looking your way...
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S Lane Porter
(@writerlane) reported
@HGSupport When is the email apocalypse going to end? Your support number is still referencing the issue. This is an unacceptable length of time to have email down. Give everyone an ETA.
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Zoë Wundenberg 💉💉💪
(@ZoeWundenberg) reported
@HGSupport The system error has seemingly been fixed. You might want to invest in some customer service training for your staff. 15 minutes between messages, giving information unrelated to the issue and hanging up on customers is not how you keep them.
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Ricky
(@r_sotojr) reported
@EthaanJack @capello_007 Where did you changed it to? This is so frustrating my customers are asking me to move them out of Hostgator because of the email issues. 10 days without being able to send emails. It's ridiculous.
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Televisiphonernapper
(@heymikejones) reported
@HGSupport @HostGator Color me weird but this email issue is pretty close to a catastrophic failure at least to customers enduring it. You’d think there could me some public updates. Maybe even a public apology by someone who manages the company.
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Pandita Seaman
(@SeamanDesign) reported
@tyberco @HostGator I’m having the same issue - it’s the worst service I’ve experienced. I’m a reseller so I have clients hanging cause of this madness with no ETA!
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El de Sistemas
(@pinchejoss) reported
@SeamanPandita @HostGator And still not working on mine
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HostGator Support
(@HGSupport) reported
@garry18724 @tiredpoodle @HostGator This has been a frustrating experience, and we are working with various email service providers to ensure this issue is resolved as quickly as possible. I would be happy to review your case if you have one open, to make sure if anything else can be done for now to help.
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King of Car Rentals
(@Kingofcarrental) reported
@luisvelazmino @HGSupport No they have no news to share, I’m getting ready to pull my site from them as my customers can’t put up with such lengthy response times. @HGSupport is not doing enough to fix this issue!
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Mangi Tshikomba 🇿🇦🇺🇸
(@mangi_tshikomba) reported
@McCreyente @HostGator I'm getting tired of waiting. They keep saying the issue is getting solved but nothing. It has been over a week now :(
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Pandita
(@SeamanPandita) reported
@HostGator Wish I could, but email is still not working for my reseller clients and it's hurting my business!
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The Affiliate Watch
(@AffiliatesWatch) reported
@capello_007 @r_sotojr @EthaanJack Definitely don't do that, they're the same company as Hostgator...crappy service on both, don't listen to affiliates out for your money to make commission!!
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Mangi Tshikomba 🇿🇦🇺🇸
(@mangi_tshikomba) reported
@HGSupport I am really frustrated with @HostGator, It has been over a week now and our emails not working properly..
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Creyente Music
(@McCreyente) reported
@disambiguator @HostGator The problem is their IP is listed in UCEPROTECTL3 but they dont do anything about it!
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Ricky
(@r_sotojr) reported
@Benitez2Ines @HostGator Same here. Up to 24 hours of delay on all of my domains, and keep getting some bs. "We're still investigating the issue" response from them
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Owusu Kwabs
(@capello_007) reported
@r_sotojr @EthaanJack Hostgator was always the best until this email issue. I really feel bad. I sent a test mail to my gmail account and it took 24hours to deliver.
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Guru Chuck
(@GuruChuck) reported
@HostGator Was there a deadline in creating your website??? It’s horrible! Looking for info on hosting and get a page that basically says you have 3 plans and I can click to purchase one. Little info about the plans, no way to get more info, no support! Just buy it and hope it works out? No
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Owusu Kwabs
(@capello_007) reported
@AffiliatesWatch @r_sotojr @EthaanJack No one is an affiliate. There is an issue and we are looking for solutions. I didnt advertise to him. I have been with Hostgator since 2017 and this is the first time I am experiencing something like this. It will always be the best for me.
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Mike Taylor
(@reyetr) reported
What te heck is going on?? My email hasn’t worked for a week? Your customer service is awful, you are killing my charitable organization @HostGator
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Dato Arif Siddiqui
(@arifsddq) reported
@amexicanbeauty @HostGator I have the same experience, i was enjoying good service since 10 years and now suddenly support has gone to worst. “Admin” become the king as every time call center (chat) is referring to “Admin” look like i am chatting to a food delivery company. 😭🥵
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Owusu Kwabs
(@capello_007) reported
@MiaMoeX @HGSupport They seem to not be on top of issues at the moment.