Hostgator status: hosting issues and outage reports

No problems detected

If you are having issues, please submit a report below.

HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 7, 9:00 PM EDT	0	0
Apr 7, 9:20 PM EDT	0	0
Apr 7, 9:40 PM EDT	0	0
Apr 7, 10:00 PM EDT	0	0
Apr 7, 10:20 PM EDT	0	0
Apr 7, 10:40 PM EDT	0	0
Apr 7, 11:00 PM EDT	0	0
Apr 7, 11:20 PM EDT	0	0
Apr 7, 11:40 PM EDT	0	0
Apr 8, 12:00 AM EDT	0	0
Apr 8, 12:20 AM EDT	0	0
Apr 8, 12:40 AM EDT	0	0
Apr 8, 1:00 AM EDT	0	0
Apr 8, 1:20 AM EDT	0	0
Apr 8, 1:40 AM EDT	0	0
Apr 8, 2:00 AM EDT	0	0
Apr 8, 2:20 AM EDT	0	0
Apr 8, 2:40 AM EDT	0	0
Apr 8, 3:00 AM EDT	0	0
Apr 8, 3:20 AM EDT	0	0
Apr 8, 3:40 AM EDT	0	0
Apr 8, 4:00 AM EDT	0	0
Apr 8, 4:20 AM EDT	0	0
Apr 8, 4:40 AM EDT	0	0
Apr 8, 5:00 AM EDT	0	0
Apr 8, 5:20 AM EDT	0	0
Apr 8, 5:40 AM EDT	0	0
Apr 8, 6:00 AM EDT	0	0
Apr 8, 6:20 AM EDT	0	0
Apr 8, 6:40 AM EDT	0	0
Apr 8, 7:00 AM EDT	0	0
Apr 8, 7:20 AM EDT	0	0
Apr 8, 7:40 AM EDT	0	0
Apr 8, 8:00 AM EDT	0	0
Apr 8, 8:20 AM EDT	0	0
Apr 8, 8:40 AM EDT	0	0
Apr 8, 9:00 AM EDT	0	0
Apr 8, 9:20 AM EDT	0	0
Apr 8, 9:40 AM EDT	0	0
Apr 8, 10:00 AM EDT	0	0
Apr 8, 10:20 AM EDT	0	0
Apr 8, 10:40 AM EDT	0	0
Apr 8, 11:00 AM EDT	0	0
Apr 8, 11:20 AM EDT	0	0
Apr 8, 11:40 AM EDT	0	0
Apr 8, 12:00 PM EDT	0	0
Apr 8, 12:20 PM EDT	0	0
Apr 8, 12:40 PM EDT	0	0
Apr 8, 1:00 PM EDT	0	0
Apr 8, 1:20 PM EDT	0	0
Apr 8, 1:40 PM EDT	0	0
Apr 8, 2:00 PM EDT	0	0
Apr 8, 2:20 PM EDT	0	0
Apr 8, 2:40 PM EDT	0	0
Apr 8, 3:00 PM EDT	0	0
Apr 8, 3:20 PM EDT	0	0
Apr 8, 3:40 PM EDT	0	0
Apr 8, 4:00 PM EDT	0	0
Apr 8, 4:20 PM EDT	0	0
Apr 8, 4:40 PM EDT	0	0
Apr 8, 5:00 PM EDT	0	0
Apr 8, 5:20 PM EDT	0	0
Apr 8, 5:40 PM EDT	0	0
Apr 8, 6:00 PM EDT	0	0
Apr 8, 6:20 PM EDT	0	0
Apr 8, 6:40 PM EDT	0	0
Apr 8, 7:00 PM EDT	0	0
Apr 8, 7:20 PM EDT	0	0
Apr 8, 7:40 PM EDT	0	0
Apr 8, 8:00 PM EDT	0	0
Apr 8, 8:20 PM EDT	0	0
Apr 8, 8:40 PM EDT	0	0
Apr 8, 9:00 PM EDT	0	0

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

Hosting (31%)
E-mail (28%)
Domains (28%)
Cloud Services (9%)
Web Tools (3%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

City	Problem Type	Report Time
Torreón	E-mail	8 hours ago
Noida	Domains	7 days ago
Noida	Hosting	9 days ago
Trowbridge	Hosting	17 days ago
Mérida	Hosting	18 days ago
Centro	Cloud Services	21 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

Better Living Magazine (@1_better_earth) reported 46 seconds ago
Sorry, Host Gator not going to support my needs going forward. Time to say good bye. # hostgator
PerOla Hammar 陈家悦 (@perolahammar) reported 4 minutes ago
@HostGator @HGSupport I am leaving you now. Again all sites on my hosting account with you is down. I can not access the WHM and I can not start the support chat, I have called your support phone number and get disconnected after a while.
LOUIS (@CEOConsultants) reported 6 minutes ago
@HGSupport You didn't answer the question, though: what industry benchmark or common practice makes a web server being down for two weeks, OK ? Don't you think your current customers and potential future customers DESERVE to know? @HostGator @HGSupport #hostgator #hosting #Servers
Aiden Fau (@AidenFau) reported 7 minutes ago
@HGSupport not even in other pc or the phone, not working nowhere
Umakant Patil (@DevAkaRider) reported 9 minutes ago
Time to move away from Hostgator after so many years. Websites on shared server is going down frequently these days. What is best alternative?
Obei (@obeiibra) reported 11 minutes ago
Today, @HostGator stole around $350 from my credit card. When I asked them about that, they said it's automatically renewed service. The problem I've never asked to renew it, so they said all services are renewed automatically if your credit card is added based on our TOS!
Aidan Heron (@AidanHeronUK) reported 12 minutes ago
Think I might have found the issue (with the help of @HostGator support). Now to test and see if we can get it up and going
idefend (@idefend3) reported 12 minutes ago
@XULQIMOON you can buy from Hostagtor too but Godday support response time is better compare to Hostgator and onlydomains is mostly used in UAE and other gulf countries.
Navine Sebastian (@Nav1ne) reported 13 minutes ago
@DustinFinn @HostGator @HGSupport Yes, since July I am frustrated, nervous, all our customers are suffering, Support is not
Dustin Finn (WarDriving-BusySignal) (@DustinFinn) reported 13 minutes ago
@HGSupport you can use this - 44833060 - this entire "down" time is odd to me.
LOUIS (@CEOConsultants) reported 13 minutes ago
@HGSupport @HostGator / @HGSupport Are you telling me that after 2 weeks of troubleshooting, your "A Team" has not managed to fix anything? How much longer do you propose for us to be patient? Another 2 weeks? 4 weeks? Maybe early January 2023 would fit your guy's schedule better?
Mark Gardner (@markjgardner) reported 16 minutes ago
@briandfoy_perl .@HostGator was stuck on v5.16.3 because they bought in to smartmatch and never resourced/cared to either rip it out or litter experimental guards all over the place
LOUIS (@CEOConsultants) reported 18 minutes ago
@HGSupport Your support team says they don't have an ETA !!!!! It could be days .... THAT is NOT OK. An entire server can't be down for 2 weeks OR longer. @HGSupport @HostGator
Dustin Finn (WarDriving-BusySignal) (@DustinFinn) reported 19 minutes ago
first world problems- I get it - but gosh - come back in 2 hours to see if its been fixed? Yikes. #Fail #HostGator @HostGator
HostGator India (@hostgatorindia) reported 20 minutes ago
@Nav1ne @HGSupport Hi Navine, we are sorry to see you had a disappointing experience with us. Can you please share more details about your issue on DM?
Mase7y Dot Com (@Mase7y) reported 20 minutes ago
@HostGator our website is down for 6 days now, hosted on Dedi at your Datacenter, when you will fix this?
Aidan Heron (@AidanHeronUK) reported 20 minutes ago
@HostGator But now @HostGator support seems to have tanked....so can't test that out.
A. Sami (@Sameeh_Azam) reported 21 minutes ago
@HostGator services are down again
Massimiliano Poretti (@Mr_Cortexiphan) reported 24 minutes ago
@HostGator today I had to open 7 tickets for a serious DNS problem. All times the chat was terminated. I have been your customer for over 10 years with 22 different domains. Is it possible to get support or do I have to change provider?
LOUIS (@CEOConsultants) reported 30 minutes ago
@HGSupport 2 weeks for an entire server to be down is not "incovinience". It is incompetence. #Hostgator #hostgatorsupport @HostGator
Julia 🌿 Lifestyle Blogger & Content Creator (@juliakolens) reported 31 minutes ago
Ok, I love hostgator but their customer service is just not it 😬
Navine Sebastian (@Nav1ne) reported 35 minutes ago
@arvixe @ArvixeSupport @HostGator CHEATERS. I have consulted and purchased one account. After purchase promised MSSQL 15.0 was not there. Now they are asking me to cancel WITH NO REFUND. Cheaters, Cheaters
Vineet Agarwala (@vineetagarwala) reported 35 minutes ago
@HGSupport has become so inefficient that I cant stand it for one more day Using #HostGator services for more than 10Yrs but now the support s@cks Connected to 3 support executive via chat, all 3 responded completely differently. My sites still down Please avoid this hosting
PerOla Hammar 陈家悦 (@perolahammar) reported 41 minutes ago
Didn't even have time to make backups of all my sites on @HostGator before it is not working again. Sites are not working again. I can not access my WHM again. 4 days since last time. Come on HostGator, what happened? You used to be so good for many years.
Dustin Finn (WarDriving-BusySignal) (@DustinFinn) reported 41 minutes ago
@HGSupport support rep hasnt provided one......
Navine Sebastian (@Nav1ne) reported 43 minutes ago
@mrdhukkad @HostGator YOU WILL NEVER GET IT. SO WORST COMPANY
Navine Sebastian (@Nav1ne) reported 54 minutes ago
@AmintoreOficial Hostgator is NONSENSE. No Proper Support
Florida Man V - Ligma Johnson 2024 (@FloridaManV) reported 54 minutes ago
@opdroid1234 @asc89 @bandedkrait Hostgator can fix it
Casey Jones (@ThePixelHippo) reported 58 minutes ago
@HGSupport I'm getting so sick of your company and terrible support. This is the 2nd month in a row, you've charged me, taken my money and suspended my account for non payment
Betty Butch 🏳️‍⚧️🏳️‍🌈 18+ (@betty_butch) reported 59 minutes ago
@HGSupport Howdy! Just wondering if there's an issue with NA websites right now? My site's frustratingly slow today, making it a real struggle to post new content!