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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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E-mail (33%)
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Hosting (33%)
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Domains (27%)
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Web Tools (4%)
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Cloud Services (2%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Paz |
Domains | |
 São Bernardo do Campo |
||
 Kolkata |
Hosting | |
| Carapicuíba |
Hosting | |
| La Paz |
||
 Concord |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Certified Troll
(@sentientbeing19) reported
@HGSupport Is there an outage being experienced across HG? Our dedicated server is down currently. Please confirm.
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HostGator India
(@hostgatorindia) reported
@OtherGu83695592 Hi Ben, we weren't able to locate a hosting or domain order for the website mentioned in the screenshot under HostGator India. Please let us know if we can help with anything else.
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HostGator Support
(@HGSupport) reported
@LdshpDynamics @HostGator The two domains we received from you from our last conversation, both resolve to an outlook server. Please let us know if this is a new domain with an issue.
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Sachin Gupta
(@sach_gupta) reported
@hostgatorindia @HostGator you provide a truly bad hosting service and a bad customer support in India. One word for you 'horrible'.
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HostGator Support
(@HGSupport) reported
@LdshpDynamics @HostGator Hello L.D. , Would you mind DMing us the domain that is having the email issue? This is most likely due to a DNS issue.
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Rieni Santoso
(@RieniSantoso) reported
@HostGator our website down, cpanel can't be accessed.. Please help. Saw some tweets with the same issue
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keithlaw
(@keithlaw) reported
@HGSupport @markovwalker reported the error. Users on certain cellular networks have the same issue (403 errors) with my site. It's been going on for years. What information can we give you to get this fixed permanently?
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GenXBianca
(@Bianka305) reported
What is going on?? @HostGator @HGSupport Chats are down, websites are down???????
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dnprotect
(@dnprotect) reported
@enom @HostGator We will send you a DM. There is actually already an eNom support ticket. We understand that the eNom support rep literally asked the domain name thief if it was OK to transfer the domains back to the rightful owner. Of course the domain name thief said NO. #domains
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Ben Kickert
(@kickert) reported
@HGSupport Yup. I have tried multiple browsers, disabled extensions, tried incognito mode. Nothing seems to be working. Last time I called support, the hold time was untenable.
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enom
(@enom) reported
@dnprotect @HostGator Thanks for reaching out in regards to this compromised account. Please call our support line immediately to resolve this security issue at 1-855-600-0886
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HostGator Support
(@HGSupport) reported
@BRUTALMUSIC @HostGator Hello WildArmz! Have you contacted our support for a reboot request? We can't do this here , since this is social media, but we would be happy to guide you on where to go, if you haven't tried!
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Cynthia T
(@Bitcoin_Mafia) reported
@HGSupport Why does your support chat never work? It just idles and idles and idles. Meanwhile my website is down. It was working 30 minutes ago, now nothing.
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Spreti
(@SpretiValente) reported
@HostGator if only your services were worth it...site crashes and you charge to much for subpar service. Leaving you for another host!!
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Suraj kumar singh
(@Surajku97284457) reported
@HGSupport I got fooled already my 18k rs stuked because of your service
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Yolonda Coles Jones
(@yolonda_j) reported
@SquarespaceHelp Hi. I need the name servers held in my Squarespace account in order to have my HostGator domain communicate with it. Can you help?
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Airdrop Cartel 🪂 #XRPL Community
(@AirdropCartel) reported
Sorry everyone the Airdrop Cartel website is down until @HostGator fix the issues they're having serving websites on their shared hosting. I will update when I know it is stable again.
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Victoria S
(@Victori61496718) reported
@HGSupport Do you have any recommendations or support articles to guide customers in preventing cyberattacks? I would love some resources please.
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Ben Kickert
(@kickert) reported
@HGSupport Thank you! You were able to help me in just a couple messages compared to spending nearly an hour on chat to no avail.
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Navin Kumar
(@RetinaCharmer) reported
@HGSupport @HostGator is there is any way to reach your customer support, your chatbox not working, phone nos not working!
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2ndfor1st
(@2ndfor1st) reported
@HGSupport Helloooooo, VPS has been down for over 4 hours. Still waiting on a simple reboot - see case ID: 39015914. Not happy!
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Football Perspective
(@fbgchase) reported
@bdl8144 @LaverneusDingle it is currently broken. I am working on trying to get it back up but having issues with Hostgator.
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Gonzalo Sandoval
(@guamoshtli) reported
@HostGator I can't access any of my cpanels, what's the problem?
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Rieni Santoso
(@RieniSantoso) reported
@HGSupport our website down, and can't access cpanel either. Please help
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John Braun
(@John_Braun) reported
@HostGator My site is down. And you don't answer your phone with competent people.
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lorraine langridge
(@LorriLangridge) reported
@HGSupport terrible service! I’ve been trying to cancel my hosting and stop being billed for weeks. Nothing happens. No one replies. Live chat doesn’t work! What else can I do?! Awful
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Sachin Gupta
(@sach_gupta) reported
@hostgatorindia @HostGator I am not happy with your support and servers. Therefore, I would cancel the plan with you. How do I get the refund?
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Mr Liambi
(@mrliambi) reported
@hostgator @HGSupport My dedicated server is offline and my reboot request is not working , chat has been stuck on within 5 minutes for an hour? What is going on. HG network has been misbehaving since 6 hours ago.
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Airdrop Cartel 🪂 #XRPL Community
(@AirdropCartel) reported
@HGSupport @HostGator I have been trying to load support via the dashboard for half an hour.
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Needs More Cowbell
(@marcusvaldes) reported
@HostGator Are you guys down? None of my sites up right now.