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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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E-mail (24%)
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Hosting (24%)
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Cloud Services (22%)
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Domains (18%)
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Web Tools (11%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chihuahua |
Web Tools | |
 Oslo |
Hosting | |
 Kingston |
Hosting | |
 Salt Lake City |
Hosting | |
 Embrun |
Hosting | |
 Palmas |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Joshua V. Best
(@squonk15) reported
@HostGator Stay away from Hostgator at all costs. They do not care about their customers' businesses, and their 24/7 support is simply a lie. I pity you if you try to upgrade to a new or better server because you are screwed.
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James W
(@NightRaven1969) reported
@HostGator there is something going on with the Canadian sites. My servers have been down all day. I think it has to do with blacklisting. Been trying to get answers from host gator all day and they will not give the truth. Canadians that have lost today contact me
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dana o
(@danaoren) reported
@HostGator is down for Rogers clients in Canada. Question is, who is at fault?
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ChannelForbus
(@channelforbus) reported
@HGSupport Check your own damn DMs this is your fault again
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Beverly
(@BevRoze) reported
@HostGator 2 days now without outgoing email for me and my clients and I cannot get support from chat or phone "help." No one seems to understand anything. This is unacceptable!!
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Rajesh Acharya 🇨🇦
(@ra101) reported
After several days of going back and forth via twitter DMs, emails, and live chats, still frustrated with @Hostgator. I have sent them several direct messages, emails, screenshots to no avail. Publicly they claim they are helpful and will resolve the issue, but privately they…
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Joshua V. Best
(@squonk15) reported
@HGSupport @HostGator Hostgator is terrible. Do not use them under any circumstances, and if you are able to get away from them, do so immediately before you are completely screwed.
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DaveTheTech
(@rockstarmaxey) reported
@HostGator I had to use the good old e-mail method to send a message needing support, and am still waiting on reply. This makes me feel like there's no Live Chat available and the forwarding of clicking Live Chat sends us to the Knowledge Base, which is REALLY weird. #hostgator
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Capitalware Inc.
(@Capitalware) reported
Currently, Capitalware's hosting provider (HostGator) is having technical issues. Both the website & email system are not working. If you have an urgent issue, you can call us at +1-226-980-7307 & we will try to help you over the phone. Hopefully, this will be resolved soon.
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Capitalware Inc.
(@Capitalware) reported
Update: The website is only unavailable to people from Canada. Weird but true. After getting a hold of HostGator's customer service, I switched on my VPN & set the location to a spot in the USA & now everything is working. Very strange. They say they are working on the issue.
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diogenes_the_antispammer
(@DAntispammer) reported
@HGSupport You never issued me a ticket number. I reported the details and confirmed in a dm to you a week ago. I was assured that someone would look into the matter. No-one did. Once again, @HGSupport simply ignore abuse reports.
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Barb Bowman 🌷💙💛
(@barbbowman) reported
@PlainOleMissy Maybe you should think about moving to a hosting service like Blue Host, Hostgator, Dreamhost, etc. ????
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Arpit G Shah
(@arpitgshah27) reported
Today we had many issues with loading the website on the Hostgator server. I still didn't get satisfy a request from the support team @hostgatorindia This is happening for the last 2 or 3 days but still do not have any proper solutions to this. Any idea?
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Beverly
(@BevRoze) reported
@copythat07 @HostGator No, today is day 3 without a solution from HostGator. Can’t get anyone on the phone who knows what they are doing to fix the problem.
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Beverly
(@BevRoze) reported
@HostGator I can't get your tech people to give me a case #! They are gaslighting me telling me there appears to be no issue.
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najeebmh
(@najeebmh) reported
@HGSupport unfortunately im not getting proper support from hostgator
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Yaatra With Amit | Hindi Travel Blog
(@YaatraWithAmit) reported
Hi @HostGator You are worst service provider ever. there is no support availble. I'm calling you from last 2 Hours. nobody is picking. nobody replying on chat. its time to change hosting partner. @HGSupport @hostgatorindia
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HostGator Support
(@HGSupport) reported
@webmasterwebedu @HostGator Hello @webmasterwebedu We are sorry to hear that this has been your experience and would be happy to assist with any unresolved issues. Feel free to DM us with the domain name and primary email address for your account.
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Jungle Jim
(@jungle__jim) reported
@HGSupport @HostGator This issue seems to be back again. My clients are complaining that the emails they are sending out are not being received.
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Otunba Eleniyan 1️⃣
(@iamharmani) reported
Hi @HostGator I’ve been having issues with outbound emails on my account, can you please help look into this??
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Michael Gbadebo FRSA
(@GbadeboUK) reported
Hiya @HostGator @HGSupport your support websiteand chat are down. What's going on?
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Beverly
(@BevRoze) reported
@HostGator Yesterday morning when I went to chat support to report this issue, there was a message that there was a "known issue" with email servers being affected. Today, phone & chat support seem to not know a single thing about this.
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Paul Kor
(@paulkor) reported
@HGSupport is there an issue with your servers? I can't access my website, nor the control panel.
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Brett Ruffell
(@Ruffell78) reported
@CynthiaSax we use hostgator and our site is down today too
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JAY J BOTES🎙
(@jayjbotes) reported
Support @HostGator is Shocking to say the least!!
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Rijwan Khan
(@DearRijwan) reported
@HostGator hostgator is blackmailing and toucharing me without my mistake my account is disable and now not getting help if i do sucide then hostgator is responsible theire support and admin team is not doing quick action case OEML-543034
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ab.bnb (💙,🧡)
(@ab672883) reported
@HGSupport Tracking Id: Payment-C-26328765-27366740 InvoiceID(s) : 121554084 Tracking Id: Payment-C-26328765-27366734 InvoiceID(s) : 121554083 Payment completed but order still pending, Kindly help.
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Beverly
(@BevRoze) reported
@HostGator For two days now, cannot email anyone outside of my server. No bounce or failure messages are coming back but people are not getting emails from me or my clients. Chat told me yesterday there was some issue with the server and that I should just "keep checking."
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HostGator Support
(@HGSupport) reported
@webmasterwebedu @HostGator Hello @webmasterwebedu We are sorry to hear that this has been your experience and would be happy to assist with any unresolved issues. Feel free to DM us with the domain name and primary email address for your account.
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DaveTheTech
(@rockstarmaxey) reported
@HostGator Why on EARTH, have you made it literally impossible to gain access to Live Chat support? I found a leftover link to another Live Chat support that said, "Sorry, we're not the support you're looking for." I've been a customer since 2009. I've NEVER had this much issue.