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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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E-mail (26%)
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Hosting (24%)
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Cloud Services (22%)
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Domains (17%)
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Web Tools (11%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Santiago de Querétaro |
||
| Chihuahua |
Web Tools | |
 Oslo |
Hosting | |
 Kingston |
Hosting | |
 Salt Lake City |
Hosting | |
 Embrun |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Sofia Johansen
(@ConversionsM) reported
Build your audience with quality. Add value. Be useful Then sell your audience something > Web Development > Good Service > Affiliate Hostgator Hosting Opportunities are endless It's crazy you can make a full time from your phone It's never been easier to make money
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Joe Youngblood
(@YoungbloodJoe) reported
@HGSupport Same problem your shared system always has. It crashes due to overloading and you blame the websites that purchase it based on your marketing. Y'all just do a poor job keeping the shared servers healthy.
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Mirza Rizwan Ahmed
(@mrizwanahmed123) reported
@HostGator I have been calling and chatting with your team since morning, but there’s no resolution very bad service...@HGSupport @hostgatorindia
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Hans-Petter Fjeld
(@atluxity) reported
@Frikkylikeme Already using cloudflare, it was still causing too high CPU usage for our hostgator plan, and they did not support a smooth upscaling.
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James Powell
(@prob_solvr) reported
Can't log in to @HostGator right now... Seems like quite a few others are experiencing the same issue
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Lindsey Mead
(@lemead) reported
@HGSupport I am appalled at how poor the support is and I'm paying so much for sitelock.
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devourer snowbank
(@devoursnowbank) reported
@virginmedia its hard for me ok im gonna break down the issue into chunks - im actually on with adobe & hostgator at mo
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Joe Youngblood
(@YoungbloodJoe) reported
Psst @HGSupport your support is bad and you should feel bad. Insane what we are seeing today. Fix these shared servers you admitted were not working right then changed your mind on please.
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djmarcuan
(@marcuanDj) reported
@HGSupport can you help me please, i can't enter to my portal login
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Sarah Smith
(@sarahjsmith29) reported
@HostGator @HGSupport I'm working on a client website and am having issues connecting Shopify. Can you help?
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negative zer0
(@_negative0) reported
@HostGator **** you! You automated billed me for 3 times a price of package and added extra domain protection...you ******* I don’t even get domain from you! I will sue your company...u *******
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Michael Wheeler
(@mgwheeler63) reported
@HostGator client portal is completely down...
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Lindsey Mead
(@lemead) reported
I encourage all bloggers to move off of @HostGator - they used to be great and now it's an absolute disaster. Site down for days and no help.
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Paul Tranzit
(@paultranzit) reported
It's frustrating as all hell when @HostGator charges your credit card for a cancelled service, then when they refund you, they miss $20 because "exchange rate differences". Thanks for the motivation to move my other 3 accounts. How not to do customer service. Bye Felicia!
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James Powell
(@prob_solvr) reported
When your web hosting provider installs your new SSL on the wrong domain and then makes you wait 24+ hours to fix it. Still waiting…. @HostGator
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Lalit Sahu
(@z3r0v01t) reported
@hostgatorindia @HostGator @HGSupport Thanks support team. I received refund on my Hostgator Wallet.
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Brandon
(@bc3tech) reported
@HostGator any plans to support ALIAS records in DNS? Thanks
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Gregory Kohs
(@thekohser) reported
After over 13 years with @HostGator , I am strongly considering switching hosts, as my current host's customer service staff don't seem to understand my dismay over a 30% price increase, plus a ridiculous $10 monthly fee for cPanel, which other hosts provide at no extra cost.
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Michael Wheeler
(@mgwheeler63) reported
Called @HGSupport 8 minute phone call with silence and then a survey on how my support tech was. #HungUpOn
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Sharkfhshlgfhthkb
(@SharkGuy8) reported
@HostGator Shut ******** up get out of here
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The Affiliate Watch
(@AffiliatesWatch) reported
@ceciliatan @YesItsNicolaC Hostgator and Bluehost are owned by the same company which is a venture capital firm...so whatever one does, the other does too. GoDaddy just plain sucks too
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Brijesh Soni
(@digitalbrijeshh) reported
@HostGator @HGSupport Can anyone help me with my Affiliate Query? I dropped mail before 3 days and no reply. I am your Affiliate #hostgatoraffiiate #hostgatorsupport
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TechBizShea
(@techbizshea) reported
@marcuanDj @HGSupport I'm having the same problem too. Even changed my password thinking I was hacked and still couldn't get in using the new password.
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MindyIsEditingFirstDraft!
(@MindyJPeltier) reported
@_p_rittenhouse I've used @Hostgator for about 7 years and they've shut me down 2x in last year for no reason. My daughter died and I couldn't blog cuz website down. I have paid too much for bad service.
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Lalit Sahu
(@z3r0v01t) reported
@HostGator @HGSupport @hostgatorindia I'm having issue with support team. I registered complaint on 20.05.21 they said you get refund after 7 days. I reached to support 12 times till now but each time said working on it. They also disconect my call, also asked to connect with Sr.
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Digvijay Jain
(@digvijayjainel) reported
Worst Customer Support @HostGator @hostgatorindia
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scott
(@custmguru) reported
@HGSupport What's up with the support chat? I've been trying to connect for about 2 hours
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Mythic Fantastique
(@LegndaryThreads) reported
@ReviewSignal It basically started because I was frustrated with the BS "hosting review" sites, and friends and clients wanted more than just "I'd recommend these hosts... seriously, GoDaddy is crap... please don't use HostGator..." etc etc, and pointing them to a not-me expert worked better.
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Christine Parizo
(@cparizo) reported
@HostGator @HGSupport Why are all my websites down?
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Martin Wickens
(@mnwickens) reported
Follow up on my last post, I know its not Hostgator, just the process of needing to submit info to buy a domain and then for legal reasons that info is made public. Still, I've bought many domains and never had calls like this.