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Hostgator down? Current status and problems

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

  • 32% Hosting (32%)
  • 29% E-mail (29%)
  • 26% Domains (26%)
  • 10% Cloud Services (10%)
  • 3% Web Tools (3%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

CityProblem TypeReport Time
Noida Hosting 2 hours ago
Trowbridge Hosting 7 days ago
Mérida Hosting 9 days ago
Centro Cloud Services 11 days ago
Tuxtla Domains 11 days ago
Tepic Domains 12 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • boji
    boji Ω (3, 3) (@boji) reported

    @HostGator I’ve been on hold for 45 minutes. Emails are down. Websites are down. Please help. Urgent.

  • Knight65844644
    Knight (@Knight65844644) reported

    @HostGator @HostGator worst service I have ever encountered? HostGator support is a joke. I paid for one year hosting services, and I can not send emails. Answer: " Spamhaus blocks your IPs through your internet provider."

  • AZPunkRocker
    Michael Jones (@AZPunkRocker) reported

    @HostGator Lol. Been trying to report a bug with the website builder for 5 days. Keep getting the runaround. "Admins will contact you." But they never do. I'll be moving all 4 of my websites to godaddy at the end of the day.

  • WebDesign_NJ
    WebDesignNJ (@WebDesign_NJ) reported

    @HGSupport Wished I could check the logs, WHM doesn't load either. Then we get database errors, then it works flawlessly again. Cannot even log into my hostgator account, the password change emails don't get sent to me (I usually just pay the bills).

  • iArshit
    Arshit (Arsh) (@iArshit) reported

    Is @HostGator down ? Why #HostGator is not working today? Whats up with @HostGator now?

  • NFTMAGAZlNE
    NFT Magazine & Awardsⓦ (@NFTMAGAZlNE) reported

    Hosting is down @HostGator at the moment, we will be back on top soon.🔛🔝🔜

  • HGSupport
    HostGator Support (@HGSupport) reported

    @Knight65844644 @HostGator Hello, We apologize for any confusion and would like to work with you on a resolution. Please send us a private message with the primary domain of the account can ticket ID so that we may review this issue further.

  • DannyMcGlashing
    Danny McGlashing 🇺🇦 (@DannyMcGlashing) reported

    @SystemsThl @HostGator Having the same issue r/n on a $4000 HG server. Down at the server level - second time in 7 days @HGSupport

  • Knight65844644
    Knight (@Knight65844644) reported

    @HostGator @HostGator worst service I have ever encountered? HostGator support is a joke. I paid for one year hosting services, and I can not send emails. Answer: " Spamhaus blocks your IPs through your internet provider."

  • attood
    attood (@attood) reported

    @HGSupport Your support site says: Phone Support Hours: 7 AM - 12 AM EST - 7 days a week and yet when I cal, nobody answers and the message says Mon-Fri 9am-5pm, what is the story? Nobody answers the supposed 24hr chat service either and option to email you. Hopeless!

  • MarianLishman
    Marian Lishman (@MarianLishman) reported

    @theteacherin207 @HostGator @HGSupport Still down and waiting for a response.

  • RealPhrede
    Phrede (@RealPhrede) reported

    @HGSupport After many discussions with Hostgator I'm leaving and eating the cost of 7 months of service because they did not inform their customers they were removing this function. They left me high and dry on another domain that has the function working but can not adjusted or stopped.

  • mikedoestheart
    Mike Ponce 🎨 (@mikedoestheart) reported

    is #hostgator down? both of my sites are dunzo.

  • vincemalfeo
    Vince Malfeo 🐻⬇️ (@vincemalfeo) reported

    @HGSupport 3rd server outage in past 7 days on top of this happening for months now. I'm actively looking for other hosting. No account credit, no explanation. No response when I email ticket #. So tired of this. Already DM'd you before you respond to this tweet. Completely Down

  • AndrewLedford
    Andrew Ledford (@AndrewLedford) reported

    @HGSupport Can anyone at Hosgator tech support do more than a cpanel install of Wordpress? Hostgator took down one of my site with a cpanel install, I fixed it. But I still need new sites to work. When going to a new WP site it opens a folder on my computer to download a file.

  • MonthlyPuroresu
    Monthly Puroresu (@MonthlyPuroresu) reported

    @HGSupport Our site is down, no explanation. Jetpack says it's our host. Second time in recent memory. Unacceptable. Please contact us

  • CynderHost
    CynderHost (@CynderHost) reported

    @Knight65844644 @HostGator That's definitely not what you should be experiencing - if you're open to potentially switching, I promise we'll offer a seamless experience and you won't ever have issues like these. Plus, we can save you money + move you over for free w/ 0 downtime! Can I DM you some more info?

  • mvandemar
    Michael VanDeMar (@mvandemar) reported

    @HGSupport How many servers are down at the moment? Any idea what is going on? My domain is not resolving, nothing working, see people tweeting about also having issues...

  • JoeBiancoAuthor
    The Golden Goose Egg (@JoeBiancoAuthor) reported

    @Sprint @TMobile you've now overtaken @Hostgator #Uber and #Lyft as having the the worst customer service. No i will not reply to your bots.

  • PeterPritchard
    Peter Pritchard (@PeterPritchard) reported

    Hostgator support just prevented a minor heart attack. Sites should not be allowed to crash on holidays.

  • Knight65844644
    Knight (@Knight65844644) reported

    @HostGator @HostGator worst service I have ever encountered? HostGator support is a joke. I paid for one year hosting services, and I can not send emails. Answer: " Spamhaus blocks your IPs through your internet provider."

  • TrinnityBlair
    Trinity Blair 🥀🌼 .ᴄᴏᴍ (@TrinnityBlair) reported

    @HGSupport is HostGator down? All my domains and emails are. 🙃

  • SystemsThl
    tHL Systems (@SystemsThl) reported

    @HostGator Now is 5 days since my dedicated server with @HostGator is down. My clients are starting to move on. Your service has become very poor. I requested even a backup if any or telling me the truth but never responded.

  • WebDesign_NJ
    WebDesignNJ (@WebDesign_NJ) reported

    @HostGator every day between 10 and 11 EST the Venture server is down. Is there a reason?

  • RealPhrede
    Phrede (@RealPhrede) reported

    @HGSupport It's obvious @HGSupport doesn't care about customer experience. BTW, they never did answer the simple question of when this happened and still direct people to use it on their website.

  • Eddy_Elmer
    Eddy Elmer 🇺🇦 🏳️‍🌈 (@Eddy_Elmer) reported

    @mikedoestheart Yes, everthing down for the third time in the last few months. I wonder how long it will take @HostGator to post a message about the problem. Last time it took over an hour. @HGSupport

  • NixLoop
    NixLoop (@NixLoop) reported

    @HGSupport my site is down from 3 days. Your support team is not able to fix this. My case id is 43417193. Now your number is also become non reachable.

  • Vicman10000
    Abigdor (@Vicman10000) reported

    So @HostGator won’t provide me service for refusing to give them pictures of my government issued ids because… I paid with @PayPal !??

  • MrJerryJacques
    𝑱𝑬𝑹𝑹𝒀 𝑱𝑨𝑪𝑸𝑼𝑬𝑺 (@MrJerryJacques) reported

    It is time once again for @HostGator @HGSupport to have login issues. Oh the joy. It is now a once-a-week thing.

  • Knight65844644
    Knight (@Knight65844644) reported

    @HostGator @HostGator worst service I have ever encountered? HostGator support is a joke. I paid for one year hosting services, and I can not send emails. Answer: " Spamhaus blocks your IPs through your internet provider."