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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Problems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (50%)
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E-mail (22%)
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Domains (19%)
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Cloud Services (6%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Hosting | ||
| Cloud Services | ||
| Cloud Services | ||
| Domains | ||
| Hosting | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Yao Ayala
(@IdentiGrafica) reported
@HostGator @HGSupport Servers are down, can't access any of the sites. Please attend support. Nobody answers.
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CaptivateHospitality
(@CaptivateHosp) reported
@Stefani19834478 We will have to- never seen a company as bad as Hostgator
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Brandon Connell
(@Brandon_Connell) reported
@skystracloud Why are you replying to everyone? You are not hostgator support.
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Mr. Prickly
(@alilliquen) reported
@HostGator Every month is the same problem, answer something
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electrolover
(@electrolover777) reported
@HGSupport @HostGator @HGSupport Already DM you the domain name. Your support services are unavailable. Will you be compensating for the loss? It's not the first time since last 3 weeks. 99.9% Uptime guarantee? STOP scamming people!!!!!!!!
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CaptivateHospitality
(@CaptivateHosp) reported
@HGSupport Our server is down again! This is an absolute joke of a service! Please get it fixed asap!
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Jorge Valencia
(@valenzze) reported
@HostGator I have the same issue with my servers 😖
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Brandon Connell
(@Brandon_Connell) reported
@HostGator @HGSupport server down. dns probe possible error. no support.
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HostGator Support
(@HGSupport) reported
@Brandon_Connell @HostGator Hello Brandon. Would you mind DMing your domain? Our support team queue has suddenly influxed due to a wide spread issue being reported from multiple locations. We apologize for the delay.
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Thyme
(@thymoz) reported
@HGSupport @yatix25 @HostGator Some saying their sites are back up but sites are still down - can you confirm when this will be resolved?
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Image Village
(@ImageVillage) reported
@HostGator So you have been saying for weeks, this continues to happen, you do not compensate your customers, meanwhile thousands and thousands of sites go down and all you do is shutdown your support chat and use ridiculous excuses as to why this keeps happening.
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Brandon Connell
(@Brandon_Connell) reported
@HGSupport server down. dns probe possible error. no support.
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Yao Ayala
(@IdentiGrafica) reported
@HGSupport Servers are down, can't access any of the sites. Please attend support. Nobody answers.
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Yao Ayala
(@IdentiGrafica) reported
@HostGator Servers are down, can't access any of the sites. Please attend support. Nobody answers.
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Pandita
(@SeamanPandita) reported
@hostgator @HGSupport Servers down? WHM inaccessible, 10 sites down a clients calling - what's going on? How about an update instead of radio silence?
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Bryan W. (Dj Kosmic)
(@DjKosmic1) reported
@HostGator All of our websites are down currently as well, cannot access WHM. Please get this fixed asap as all of our customers will be losing money
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R1 Creative
(@R1Creative) reported
@HostGator THIRD TIME in less than 1 month, with poor support and zero communication from HostGator. Unacceptable for an agency offering reseller hosting. We're considering moving our clients off HostGator.
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601MEDIA
(@601media) reported
I need answers for my customers! 2nd outage in a very short period. SUPPORT CHAT Response: "Please wait for the next available agent, We are experiencing high volumes and will be with you as soon as we can" @HGSupport and @HostGator
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Randy Angelo Chmm
(@randychmm) reported
@HostGator This is unacceptable! We have over 20 clients that do not have access to their websites or emails and it seems that everyone has been encountering the same issues. This is NOT cool or acceptable. I can't have this happen repeatedly and am looking into other hosting solutions.
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LouisaDem
(@DemLouisa) reported
@HostGator what’s up with your service? Hope that you refund the money for this month if you want to keep your costumers!
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Crypto Billionaire Club
(@EveryChildMatt) reported
@HostGator While thing is down.. all the servers on HG, Cpanels, emails and websites. It makes us wonder you guys had to jo back up plans for contingency like this. Folks hosting crypto servers through you are ruined..
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designbuildwork
(@designbuildwork) reported
@yatix25 @HostGator @HGSupport One of my dedicated servers is down and not accessible. Tried calling but there is a ‘89 minute’ wait in the queue. What is going on and a simple outage notification would help.
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601MEDIA
(@601media) reported
saleen DOWN, what's goin on? @HostGator and @HGSupport
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David B. Goldstein
(@davidbenj) reported
Not again @HostGator! This is the 4th or 5th time my sites are down in the last month. Totally unacceptable.
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Crypto Billionaire Club
(@EveryChildMatt) reported
@HostGator Whole thing is down. Your servers, Cpanels, websites all of it. Are you guys trying to kill your brand? Those who are running their businesses on your servers aren’t going to trust you no more.
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Image Village
(@ImageVillage) reported
@HostGator Don't need to think abut protecting yur website when no-one can access it because it keeps going down.
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Pauly Blight
(@pbx77) reported
@HostGator Are you servers down? All my websites are and your wait time says 76 mins by phone! #hosting #hostgator #serverdown
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Randy Angelo Chmm
(@randychmm) reported
@HostGator This is unacceptable! I have over 30 clients that do not have access to their websites or emails and it seems that everyone has been encountering the same issues. This is NOT cool or acceptable. I can't have this happen repeatedly and am looking into other hosting solutions.
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Maximiliano Orozco
(@mfranyuttii) reported
@HGSupport @yatix25 @HostGator All my websites are down too. This problem if of your server not of a single website. This is like the third or fourth time it happens
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SWX
(@EntSci) reported
@HostGator Your servers are down right now. Send out a status update.