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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Hostgator Outage Chart 01/20/2026 20:10

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

  1. Hosting (52%)

    Hosting (52%)

  2. E-mail (24%)

    E-mail (24%)

  3. Domains (21%)

    Domains (21%)

  4. Web Tools (3%)

    Web Tools (3%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Hosting
BrazilSalto E-mail
ColombiaChía Hosting
BrazilSalvador Hosting
BrazilRecife Domains
United StatesAshburn E-mail
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • ecarlesi Emiliano Carlesi (@ecarlesi) reported

    Possible threat on hxxps://regencpictureframes[.]com/working/net/login[.]php #hostgator

  • JoelleAyala Joelle Ayala (@JoelleAyala) reported

    @HGSupport is there another support besides live chat? Ive been passed to 7 different people no resolution.

  • idefend3 idefend (@idefend3) reported

    @HGSupport Hello Support - our hosting server suspended - we fixed the issue , talk to your support they told it will be back in 2 hours and now its more than 7 hours no one replying we emailed them too - your service suck like always

  • aidakurdi2 aida kurdi (@aidakurdi2) reported

    @HGSupport This is disaster.. all of our websites down. You coast us money and time please solve the problems ASAP

  • BorjaAlcaraz Borja Alcaraz (@BorjaAlcaraz) reported

    @HGSupport the Live Chat does not work and I cannot contact you to solve a technical problem.

  • AdamsRM1 Ryan Adams 🐺 (@AdamsRM1) reported

    @HGSupport So the website you host and whose domain name services you manage, which we pay for, went down and now we have to pay you to fix it? Even if you waive it, it doesn't fix the week of missing tech. Does @GoDaddy do this? Will I have a better experience with @GoDaddyHelp?

  • mk_the_coder Manish Goyal (@mk_the_coder) reported

    @staymadasf @HostGator Site must be hacked I can fix it for you

  • partha06 Partha Goswami (@partha06) reported

    @hostgatorindia @BigRock Hostgator cloud hosting is much better than Bigrock, i spent whole day fixing speed things, But @BigRock team never accepted their fault - thats a feedback

  • ecarlesi Emiliano Carlesi (@ecarlesi) reported

    Possible threat on hxxp://cybesrdynetech[.]com/badri/net/login[.]php #hostgator

  • AdamsRM1 Ryan Adams 🐺 (@AdamsRM1) reported

    Hey @HostGator! You have the worst customer service I have ever encountered by a hosting site. Why is it impossible to get @HGSupport to do anything?

  • AdamsRM1 Ryan Adams 🐺 (@AdamsRM1) reported

    @skystracloud I set up the DNS myself. @Hostgator utterly failed by: (1) letting the site go down and not alerting me to it (2) seeming to also wipe our backups that we are paying for And no one at @HGSupport seems to know what to do.

  • AdamsRM1 Ryan Adams 🐺 (@AdamsRM1) reported

    @skystracloud I can't believe it. @hostgator had an outage and it wiped out our wordpress database and our DNS records. They haven't fixed anything and everyone I speak to at @HGSupport is totally unable to help us. I will be switching to a far better service as soon as possible.

  • aidakurdi2 aida kurdi (@aidakurdi2) reported

    @HostGator You coast as our websites and money .. and even you didn't answer on chat or customer services channels.. who will make up for my lose?

  • migz_pepper miguel* (@migz_pepper) reported

    Hey, trying to reset my password to make a payment but something’s wrong with the website cause I never get the link, where can I get help with this? @HostGator

  • Eunice_Nicholus Eunice Nicholus (@Eunice_Nicholus) reported

    @HGSupport what is your official email address for Customer support? kindly this is urgent

  • DevBlockchain4 Dev Blockchain (@DevBlockchain4) reported

    @HostGator your @hostgatorindia have very poor service.

  • sjcgillespie Sarah J C Gillespie (@sjcgillespie) reported

    My email – much like the UK economy – went down last night. It's back up now – and I'm having very stern words with @HGSupport right now – but if you sent me anything between then and now, you'll need to resend it. So sorry!

  • idefend3 idefend (@idefend3) reported

    @HostGator Our hosting server suspended and we fixed the issue that your support ask to do - they told server will be back in 2 hours now its 6 hours .. and i called 7 time on your support number unable to find any operator - your service suck like always... when you will improve.

  • AdamsRM1 Ryan Adams 🐺 (@AdamsRM1) reported

    @HGSupport Your support staff keeps trying to charge me $25 to do a restoration of the site AFTER it went down. It is terrible @HostGator. The website was up on the 6th according to the internet archive, but the back ups are gone according to @HGSupport. It has not been repaired.

  • v4vapp V4V.app ⚡v4v.app@v4v.app (@v4vapp) reported

    @mleonardgy @HostGator is this why my vps is up and down like a yo-yo for 24 hours now? I'm moving off Hostgator as fast as I can.

  • monroeandco Monroe&Co. (@monroeandco) reported

    To reiterate, no one should EVER recommend .@HostGator .@HGSupport to their clients. Truly awful service for years and I can't believe I thought upgrading to a more $$$ expensive plan would make the support any better.

  • reosys Reosys (@reosys) reported

    @HostGator Please do not crack a joke, provide us solution-Why is not your team replying support ticket #43921860 Very Poor Service. My website is down for last 3 days but no solution.😡😡😡

  • DevBlockchain4 Dev Blockchain (@DevBlockchain4) reported

    @HostGator @HostGator I have purchased windows hosting but my website is down for last few days no reply from support Please do not buy the product

  • ecarlesi Emiliano Carlesi (@ecarlesi) reported

    Possible threat on hxxp://saadtabibey[.]com/us/net/login[.]php #hostgator

  • bVHoldingsInc baconVest Holdings Inc. (@bVHoldingsInc) reported

    .@Walmart is up there with @HostGator for top sh*ttiest customer service for large companies, brava guys.

  • skystracloud Skystra Cloud (@skystracloud) reported

    @aidakurdi2 @HostGator Hi Aida! Sorry your websites are down - maybe where I work can help you out. Are you able to login to your web hosting control panel? If you can, we can most likely get your websites back online and running asap!

  • curiouser_alice Laura (@curiouser_alice) reported

    @_Canan__ I use HostGator/GoDaddy - IDK what you consider "awful" - I pay about $100/yr

  • reosys Reosys (@reosys) reported

    @HostGator Worst Service

  • shoaibhussain Shoaib Hussain (@shoaibhussain) reported

    Websites and emails down again @HostGator the shittiest hosting provider. Websites and email down on a Monday morning!!! 😡😡😡

  • marcelobulk MARCELO BULK (@marcelobulk) reported

    @HGSupport Hello there! for some reason, I've forgotten my password, so I can't make the payment... I've tried the I forgot the password, but the temporal one is not coming... could you help me please?