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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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E-mail (25%)
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Hosting (25%)
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Cloud Services (21%)
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Domains (19%)
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Web Tools (10%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Londrina |
Domains | |
 Atlanta |
Hosting | |
 Santiago de Querétaro |
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| Chihuahua |
Web Tools | |
 Oslo |
Hosting | |
 Kingston |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Rain. ✨ ISU FLOP 👎
(@rainshohei) reported
@HostGator It's mindblowing that more than 3 people at HostGator support and their tech specialist can't even fix and configure the SPF problem. This is ridiculous.
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factory400
(@factory_400) reported
@HGSupport @HostGator @wordpressdotcom I am not sure I want to take the time to try......it's fiddly and slow all the time and I am launching a new product in a couple of weeks. I need a SOLID solution.
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Michelle Buckley
(@graphicdesignme) reported
@HGSupport @HostGator How do I get anyone to actually read & answer support issue w/out a copy & paste from a script? Same issue all month. unusual bandwidth activity, Gigs on SMTP, every single domain, only after a move to VPS through you. No increase in actual traffic.
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Phillip Burger
(@pbinfinity) reported
Hi @HGSupport - is there an ongoing email issue? All email addresses on a client's domain are broken.
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Werner G. Patels
(@PatelsWerner) reported
@realbeneverson @HGSupport Don’t celebrate too soon, because all the sites are down again!
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Bruce Liebknecht
(@BruceLiebknecht) reported
@HostGator @HGSupport Can you please fix your service. Things are on and off for two days already.
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Bold Brave Media
(@boldbravemedia) reported
@HostGator Are your servers having issues tonight?
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Mitzi Szereto
(@MitziSzereto) reported
@HGSupport Websites down, emails won't load in Cpanel. What's happening? 🙁
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factory400
(@factory_400) reported
I need to move my website from @HostGator to anyone that is more reliable. Who does well with Wordpress sites? NOT looking for the cheapest, looking for reliability, support, and speed. PS: How hard is it to move a @wordpressdotcom site from one host to another?
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dvasfm
(@dvasfm) reported
@HGSupport @realbeneverson They just updated it, very belatedly, to admit that everything is still broken. Huge chunks of time yesterday and today are not acceptable for a host as huge as HG. Where are the backup systems? No need for my domain, it's a HG-wide issue.
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dvasfm
(@dvasfm) reported
@HGSupport @realbeneverson I am still impacted, or I would not be posting. I have attempted to connect to my server (and 5 other HG servers) from a total of 24 VPN locations. None of them work. Everything is down. Site. CPanel. SMTP. FTP. Everything.
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Peter Wright
(@zimpeterw) reported
@mitchellclong @HostGator Same problem on my websites on Saturday and Sunday.
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Gummo
(@GummoXXX) reported
@HGSupport would love to see you guys get my account sorted out :( I've called your support twice, chatted with your support twice, all day mostly. still no resolution ...
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IBBoard
(@IBBoard) reported
Reading the latest @LinuxFormat and I'm REALLY hoping that they're not turning into one of those "funded by dodgy web hosting money" outfits 😕 Digital Ocean gets a mention? Fair enough. But reviews every other issue? Including the over-sold trash heap of HostGator? 🤨
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Reid Walley
(@ReidWalley) reported
Big thanks to Carl Christian with @HostGator for the tech support!
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HostGator Support
(@HGSupport) reported
@factory_400 @HostGator @wordpressdotcom Hello sorry to hear you are having issues. We would be happy to take look. Please send your primary domain name and Case ID, we are be happy to help.
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ChanceConnections
(@ChncConnections) reported
@HGSupport @mitchellclong @HostGator That link says the issue is closed, it's clearly not closed.
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Virtualcolombia.Net
(@virtualcolombia) reported
@HostGator My website has been down for over an hour now.
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HostGator Support
(@HGSupport) reported
@jolynn @AskAmex @HostGator We take fraudulent charges very seriously. If you have already contacted live support and was provided with Case ID. Please send us a DM with that information and we would happy to take a look.
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DoRoyal Hosting
(@DoRoyalHost) reported
Them: “Why should I host with you instead of HostGator?” Us: “Our Jester won’t bite your hands off. We can’t say the same for their gator.” Apparently our response got us a new customer.
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PIKO
(@Pikointeractive) reported
@David_Leavitt We had a problem with hostgator's servers being hacked and some spammers injecting from hostgator popups etc. But its been address and site lock is running 24/7. You may have seen some of that right now if you have not cleared your cookies.
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Dr_True
(@DrTrue_CL) reported
@HostGator I have paid to renew my service and the website is still down...
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Doriano Paisano Carta
(@Paisano) reported
Looking for an alternative to Hostgator web hosting that includes malware scanning which Hostgator doesn't which is so lame. It has to support wordpress sites too.
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LightBeforeSun
(@LightBeforeSun) reported
@HostGator @HGSupport Please be a respectable company, and make a public statement. Take ownership for this issue.
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Josh Fryer
(@joshfryer138) reported
So, @HostGator, why do your support techs keep ghosting me? I'd love to get my site back up this century. 45 minutes to respond to a chat, you're killing' me! 😐
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internetofcompliance
(@internetofcomp1) reported
@iamsouravj @hostgatorindia @HostGator Worst hosting service provider & support. Since 13 April 2022, my server is down due to backend errors Bcz of that my website is down & support team repeats the same line, "We totally understand your concern..
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Karan Gadhavi
(@karan_gadhavi) reported
@HostGator @HGSupport is not working? Trying to connect for the last 3 days but have not been able to connect it. #Service
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Elsie Wandera
(@ElsieWandera) reported
MOST painful experience with @HostGator Absolutely WORST support ever from @HGSupport Two months I have failed to get support for an issue - so simple
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Pure Elements Consultancy Ltd
(@PureElementsCo1) reported
@fairfuture @HostGator I’ll be moving soon. Too many issues at this point…I’ve spent 4 days on issues. Fed up at this point…
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Scott Dimmich
(@ScottDimmich) reported
Weather updates will be late today. Second day in a row with DNS, plugin, and cPanel issues. Anyone else with @HostGator having issues? @HGSupport