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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (52%)
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Domains (26%)
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E-mail (19%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Limeira |
Hosting | |
 Chandigarh |
Domains | |
| Chandigarh |
Domains | |
| Luziânia |
||
| Cascavel |
Hosting | |
| Curitiba |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Steph Elmore
(@stephelmore) reported
@HGSupport hi there my website is hosted with you but it’s disappeared. I’ve not changed anything? Are your servers down?
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Waren Gonzaga
(@warengonzaga) reported
Why your servers so slow? @HostGator?
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Helen Bawden
(@helbeeuk) reported
@HostGator are there problems at host gator currently please? A client’s whole website & email has disappeared?
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Matthew Keys
(@MatthewKeysLive) reported
@HGSupport HostGator never sent me a ticket ID. It just took the websites offline due to a "CPU resource" issue. The issue is WordPress was updating itself, which apparently HostGator cannot handle. This is the third time in a month you've done this. That's not acceptable.
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Jazz Singh
(@jazzsvirdi) reported
@HGSupport your site and our servers seem to be down. When will they be back up?
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Iris Apablaza
(@IrisApablaza88) reported
@HGSupport any help here...
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HOURLY LIFE of Fred Campos
(@FredsDaily) reported
7p Client282's website is down. They are @Hostgator hosted, and not current on my maintenance plan. Nevertheless, working with Hostgator in getting it reported and restored.
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HOURLY LIFE of Fred Campos
(@FredsDaily) reported
6:30a Talking with @HostGator about Client282's backup restore. Their twitter support seems good--now we wait for the restore.
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chris
(@4realchris) reported
@ThinkUtilitySer @HostGator Wouldn’t be an issue if there was an autopay option, or you billed consistently, but I’m glad to see you feel bad about mistreating your elderly clients, I just assumed you mistreated everyone willingly
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HostGator Support
(@HGSupport) reported
@awaisjaved18 @HostGator @awaisjaved18 If live support is asking you to send an email that would mean you have an existing ticket number, correct? Otherwise they wouldn't instruct you to do something you cannot do. Send us your ticket number in a DM if you've already replied and we'll take a look.
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Lwazi Dlamini
(@Lwazi__Dlamini) reported
@HostGator @HGSupport your CHAT systems are down. Made payment but my service is down
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Victor Westmann 🇧🇷🇨🇦
(@vwmannn) reported
@MissBethHavenx Run away from Hostgator. Unless your website only has css html and JS and you don't mind talking to the hostgator support once a week. #serious #noGo #runForrestRun
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@HGSupport have sent DM. My website is down. No idea why. Help appreciated please 🙏🏻
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The 2nd Review
(@The2ndReview) reported
@Beruud @HGSupport Don't mean to beat the dead horse, but... told you. Should of never went with them
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Matthew Keys
(@MatthewKeysLive) reported
@HGSupport Worse, the last time this issue happened, it took your "admins" eight hours to bring the sites back online. That is, also, not acceptable. HostGator used to be a trusted brand. Not sure what happened, but thinking about leaving entirely.
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Cameron Kootz
(@producerly) reported
@HGSupport Explain to anyone reading why Hostgator gave our domain to a 3rd party, without our consent - subsequently, explain why we couldn't add our contact details to our acct, and why still, to this day, we cannot move our domain to Google but can to Launchpad (your internal service)
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Matthew Keys
(@MatthewKeysLive) reported
@HostGator I'm currently a HostGator customer whose websites are offline across the board. This is the third time your company has done this. The last time, the sites were offline for EIGHT HOURS. Your chat support is no help. Your "admins" take hours to respond to e-mails. Unacceptable.
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Ketharaman Swaminathan
(@s_ketharaman) reported
Yo @HostGator : Is there a problem with cPanel? I'm seeing a very different - and probably old - UI when I logged in just now.
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👑 Natasha Strange 👑
(@NatashaStrange) reported
@LavishQueenMuse @ElenaDeLuca I also don't use Hostgator anymore. I found their support to be hugely lacking in... support.
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Amit Singh
(@amitksi) reported
@HostGator @HGSupport @hostgatorindia It's really very shame, that one issue 29650582 you guys are not able to resolve from 9th-Feb-2021 :-(
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Kenyans On Reddit 🇰🇪
(@KenyansOnReddit) reported
from
Nairobi District, Nairobi
🡆 1 point Other than "patriotism" do you have any reason to use a Kenyan host. I've had major problems with at least 3 "leading" Kenyan hosts that i decided to only use AWS, Linode and Hostgator (for basic sites). The main problem with Kenyan hosts is poor support and
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awaisjaved
(@awaisjaved18) reported
@HGSupport @HostGator I need level 2 support for Ngnix configuration but no one have enough knowledge and alway ask to send you email for support
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SHWETA R KUMBHARE
(@shwetaRkumbhare) reported
What I meant; how many of you’re happy with #hostgator support or am I the only one here regretting after buying web hosting from hostgator. #pathetichoatgator pathetic to shift from US to Indian server, despite eligible for moneyback policy @hostgator #hostgatorindia
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German Rios
(@germanrioss) reported
@HGSupport @HostGator An agent rebooted my server but is still off, I have about 3 hours waiting for reboot, can you help me please?
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Saurabh Khandelwal
(@saurkhan7) reported
@hostgatorindia it is more than 7 days and my query is not yet resolved. Pathetic service from @HGSupport. Please dont use their service. My case id is 31040281 @HostGator
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chris
(@4realchris) reported
@ThinkUtilitySer @HostGator Customers leave a negative review because it’s 2021 and you don’t have an autopay option for online billing, you bill people on inconsistent dates and your customer service is bad. Think utility service website being down is a blessing, you guys are awful
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David Rodecker
(@drodecker) reported
@HostGator Tech Tier 4 @HGSupport is brining us to tears! One site with malware which was resolved within minutes of notification and you have needlessly shut down an entire cluster of @localsplash customers for several hours.
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awaisjaved
(@awaisjaved18) reported
@HostGator don't purchase any VPS from @HostGator they did not have any Ngnix server support they ask you again and again to contact you but no response from their @HGSupport.
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🇩🇴Jenny 🍍
(@TheCurlyJenny) reported
@LeDawnSD Hostgator. Love the tech support and they run specials if you book them for more than 1yr in a row. I got a 3yr plan gor 65% off ( multi hosting)
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Bajan Monster
(@BajanMonster) reported
@HostGator anyone else have refund issues with Hostgator? still awaiting a $300 refund since February! Had numerous tickets sent but no reply