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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (52%)
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E-mail (24%)
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Domains (21%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Hosting | |
 Salto |
||
 Chía |
Hosting | |
| Salvador |
Hosting | |
| Recife |
Domains | |
 Ashburn |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Angela Atkins
(@angelacatkins) reported
@HostGator your support tech broke my entire website and took down another domain. Apparently, customer service is a thing of the past and technical support is an oxymoron. Where are the supervisors or escalation team?
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cookie tonks
(@miriamtonks) reported
@HGSupport I have problem login into my website and even to my cpanel, can you help me?
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Heather Vee
(@dieslaughing) reported
@HGSupport Hi there. I have a site that’s been loading very, very slowly since you guys did the database transfer. Possible to get some help about that?
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Eduardo Messias
(@Eduardo62613900) reported
@HostGator Good morning, I don't recommend it, they couldn't fix it, they canceled everything, I took more damage because of that bastard Rafael, I lost my company and almost my life.
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Eduardo Messias
(@Eduardo62613900) reported
@HostGator Good morning, I don't recommend it, they couldn't fix it, they canceled everything, I took more damage because of that bastard Rafael, I lost my company and almost my life.
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Darryl T. Jones
(@splatteredink) reported
@oxign @HostGator We ended up down for a little less than 48 hours. We are going to find a new host soon.
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Eduardo Messias
(@Eduardo62613900) reported
@HostGator Good morning, I don't recommend it, they couldn't fix it, they canceled everything, I took more damage because of that bastard Rafael, I lost my company and almost my life.
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HostGator India
(@hostgatorindia) reported
@PremKumar_A @HostGator Hi Prem, our team has updated your case ID 42910284 with a possible solution to this issue. If you have any other queries, please connect with them via the same.
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Divya Shah
(@tweet3993) reported
@HGSupport @HostGator, Really bad idea choosing hosting plan for 3 years from Hostgator for hosting... No hosting company is as bad and as du*b than this, they are solving issues since past few months.
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Redwood Gigantea
(@RedwoodGigantea) reported
We know that our site is down. We are working with our host @hostgator to resolve server issues. Stay tuned.
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MyLovelyWriter 🦄🧚♀️🧝🏻♀️🖊📚🌸
(@ReaLovelyWriter) reported
Heads up again! We may be expecting another downtime for the website. Apparently, Hostgator ran into issues last time so they were unable to migrate the server to their new data center. 😭 Downtime may happen anytime between August 19 - 22. Minimum 30min and max 2hrs.
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browneagle44
(@browneagle44) reported
@HGSupport I've been trying to get support for the last thirty minutes. All of my sites are down. I also just DMed your account with no response. Please advise.
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SkyPix
(@SkyPix_UK) reported
@HostGator Yet again, your cloud servers have gone down and all of my websites and email are offline.
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Legacy Oaks Academy
(@LegacyOaksAcdmy) reported
We are aware of our site outage. We are still waiting to hear from @HostGator on what the issue is. We apologize for the inconvenience.
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Stellar
(@St3llard) reported
If your gonna use a hosting company, never use Hostgator or any other subsidiaries of Newfold Digital. Worst hosting company. Outsources customer service to script readers. No redundancies. Your website/apps could be down days without any help or response.
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Kupolati Everest, M.B.A
(@KvngEvy) reported
@skystracloud I think this is more of @HostGator issue. So many people have been complaining
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Ibtisam AL-mutairi
(@AlSamkaufd) reported
@HGSupport Every time I try to login to my portal I get the following error: "An internal error occured" A little help?
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Flav | Digital Creator
(@WealthProfits) reported
Anyone use @SiteGround for their hosting?? I am thinking of switching from @HostGator due to many problems and they want to charge me to fix the problems
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Gaurav Gupta
(@GauravG985) reported
@HGSupport @HostGator support again this weekend vps down. Two hr already gone . Its mire then 8 hrs down. Same happen last week 2 days down. Will ever to resolve. Your billing email n reminders never stop even your server down. Great job..
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SkyPix
(@SkyPix_UK) reported
@HGSupport, @HostGator I was sold your cloud hosting package because you promised me it would prevent downtime. Every single one of my websites and email accounts is offline, and no one is answering support.
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Kevin Higgins
(@KLHigginsSr) reported
My @HostGator hosted site has been going down EVERY SINGLE DAY. When it happens, I lose my connection to my DB (via phpMyAdmin, my cPanel stops responding, the login page goes offline AND my web site goes offline. WTF is going on there, @HGSupport?
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Jessi Kneeland
(@jessikneeland) reported
@Cloudflare hey I’m having an issue— my hostgator Cpanel domain email server points to cloudflare, but I don’t have a cloudflare account. So I need someone at cloudflare to fix that, but I can’t access customer service without an account! Please help.
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Gradatim Ferociter
(@Jemedari_) reported
@bluehost NEVER EVER HOST YOUR SITE on BLUEHOST or THEIR SISTER SITES LIKE HOSTGATOR, RESELLERCLUB nk
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Emiliano Carlesi
(@ecarlesi) reported
Possible threat on hxxps://vpsonlyhostgator[.]com/Home/net/login[.]php #hostgator
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Ryan Bokros - Mancini Man Crush
(@ryanbokros) reported
@HGSupport known outages? My sites are down and I can’t get into CPanel.
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Eduardo Messias
(@Eduardo62613900) reported
@HostGator Good morning, I don't recommend it, they couldn't fix it, they canceled everything, I took more damage because of that bastard Rafael, I lost my company and almost my life.
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SkyPix
(@SkyPix_UK) reported
@HGSupport @HostGator So one tech support agent told me the reason all of my websites are offline for hours is due to an unplanned server malfunction. Another agent at the exact same time told me it had been planned for weeks. #notaclue #customerservice
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kabbaj hassan
(@Liasoft) reported
@HostGator your cloud servers have gone down and all of my websites are offline.
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Ryan Bokros - Mancini Man Crush
(@ryanbokros) reported
@SkyPix_UK @HGSupport @HostGator I sure hope this isn’t the case…we were running a sale this weekend and would have never done so obviously knowing that our site would be out.
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Kupolati Everest, M.B.A
(@KvngEvy) reported
@SkyPix_UK @HGSupport @HostGator This is really bad. This is affecting me badly!