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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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E-mail (29%)
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Cloud Services (24%)
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Domains (20%)
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Hosting (17%)
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Web Tools (10%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Palmas |
Domains | |
 Cuauhtémoc |
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| Fortaleza |
Hosting | |
| Miguel Hidalgo |
||
 Jewar |
Hosting | |
| León de los Aldama |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Christopher Elston
(@CElston) reported
@OwnNothingBFree I’ve been using Hostgator forever. Wondering if there was something better. My blog disappeared and it’s a pain to get someone in support.
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Henry Pujols 🗯
(@henrypujols) reported
4 days whit my website blocked and nobody says anything. What kind of service is this @HostGator @HostGatorES
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Amit Singh
(@amitksi) reported
@hostgatorindia @HostGator @HGSupport How many months or year this issue is going to be opened?
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K7KE
(@_K7KE_) reported
@Stephi_ishtar @HostGator Been with HG for two years (refugee from awful GoDaddy). Had to contact support only once. Support handled my issue immediately.
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HostGator India
(@hostgatorindia) reported
@iSaurabhGoud @HostGator Hi Saurabh, we believe our Support team reached out to you regarding this issue. They are currently looking into it on priority and shall send you an update soon via Case ID: 30946735.
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Memer Type Hu
(@Memer_Ultra_pro) reported
@iSaurabhGoud @HostGator @hostgatorindia Worst Experience... They used to corrupt file
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Gary Teh
(@garionjob) reported
@paddolker @hostgatorindia @HostGator That is bad...
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Salim Khan
(@iamsalimkhan) reported
@HostGator @hostgatorindia On your website it says your support is available 24/7, when I dialled the IVR says no one is available.?? WTH
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ENGINEER OMOJUWON
(@juwoncaleb) reported
@HostGator I got a domain from HostGator and cpanel hosting . Turns out to be a Wordpress domain, uploading my code onto my cpanel has no effect . How do I fix that?
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Mac
(@gotoandrock) reported
@HostGator yeah screw off for redirecting my signup for hosting signup to dream which doesn’t work at all. I have no way to test php @DreamHost your web ssh login sucks.
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Satheesh Paddolker
(@paddolker) reported
The worst thing about buying a domain from @hostgatorindia is that the mobile number given while registering the domain is instantly leaked! Today received atleast 6 #spam calls. What a shame @HostGator #noprivacywithhostgator
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Mr P
(@glenp) reported
@HostGator I'm done. Wasted way to much time as it is. If I don't receive an email from support I'll be looking for alternative options.
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Gopal Singh
(@adviceduniya) reported
@iSaurabhGoud @HostGator @hostgatorindia My experience with Hostgator was also not good. They themselves do the problem first. And later, to correct the haib, these people ask for money for that work. That's why I stopped using this hosting.
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Ian Robert Anderson
(@theofficialira) reported
@skystracloud The problem has whenever I updated anything (wp, plugins, themes) I would get a 500 error and could not login to the admin area. HostGator solution = don't update anything ever! I'm moving hosting to @wpengine
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Mike
(@the_tycoonist) reported
Website down because stupid @HostGator doesn’t have an “admin” on call to fix an access issue. ETA for fix also unknown...thanks a lot guys!
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GE_Miller
(@GE_Miller) reported
@HGSupport I've had an outstanding ticket for a refund credit for 2 months and its crickets. How can I get some help?
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Tylewah
(@Tylewah) reported
It may be a stretch but does anyone know how to install Wordpress onto Hostgator? I've got no idea what any of that is but my mom is trying to set it all up and I just want to help
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Mr. DAPs
(@mrdaps) reported
@HGSupport It doesn’t help to DM when I get the same answer I get from customer support that you are going to email me... and then don’t.
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Think Utility Services
(@ThinkUtilitySer) reported
@HostGator My website has been down for 2 days and nobody in Texas on second-tier support will fix my SSL certificate issues. My customers have to pay their utility bills at the beginning of the month, mostly elderly individuals and their services might get cut off. Please help!
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Khainata - Web Designers
(@Khainata) reported
@HGSupport @HostGator Please I need help with Ticket 31009502. Several hours with the server down!!!
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Shutter Hire
(@ShutterHireUK) reported
@HGSupport I don't have a case number i'm trying to use the chat support feature but it's not working.
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Mike
(@the_tycoonist) reported
Website down because stupid @HostGator doesn’t have an “admin” on call to fix access issues. In the email “queue” so ETA unknown. Thanks a bunch @HGSupport!
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arnold abutog
(@gerraine) reported
@HGSupport my site is down since yesterday with a 503 service unavailable screen while your chat support is not working.
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Shutter Hire
(@ShutterHireUK) reported
@HGSupport I'm trying to use your chat service and i can't get through. The migrating of my website from a previous host is a SHAMBLES. Most of my images are missing! I need to contact you ASAP!
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paulrobinson 🧭🏳️🌈♉🧵
(@paul30316) reported
Hi @HostGator while your technical support people are mostly quite helpful, I've run into 2 situations with your plans & billing that have been complete bait & switch with no reasonable resolution. Happy to share more with you directly.
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Jonathan Long
(@long) reported
from
Miami, Florida
@HostGator get more incompetent support reps. You can’t. What a complete and utter **** show. Been months. Nothing but bs.
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Estephanie Cruz
(@Stephi_ishtar) reported
Be careful, @HostGator sells windows servers that do not work. and they invent that they have a windows support when they don't.
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Joe Youngblood
(@YoungbloodJoe) reported
Me: My client gave me the wrong password and I think my ip is blocked for too many failed attempts. Can you fix for [ip addy]? HostGator: Let me look *2 minutes later* HostGator: Everything seems fine here, I can see the WHM login page. Call your ISP to fix.
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Henry Pujols 🗯
(@henrypujols) reported
@HGSupport I hace 4 days send a private emails and nobody solved the problem!!!
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Estephanie Cruz
(@Stephi_ishtar) reported
@HostGator SUCKS!!