Hostgator status: hosting issues and outage reports
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Full Outage Map
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Problems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
- Hosting (31%)
- E-mail (28%)
- Domains (23%)
- Cloud Services (13%)
- Web Tools (5%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Panamá
|
Hosting | 15 hours ago |
 Peacehaven
|
Hosting | 15 hours ago |
 Balneário Piçarras
|
Cloud Services | 1 day ago |
 Tlajomulco de Zúñiga
|
Cloud Services | 3 days ago |
|
Iztapalapa
|
4 days ago | |
|
Tepic
|
Hosting | 4 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Zennie Abraham ZENNIE62 #SuperBowlLX #NFLDRAFT (@ZennieAbraham62) reportedHey @grok do you know why HostGator now closes its offices rather than give 24-hour support, unlike they sed to ?
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NobueMiyamatsu (@NobueMiyamatsu) reportedYou can get an actionnetwork subdomain from an dogsrule. Cloudflare Amazon Route 53 Go Daddy Hostgator Cheap Name Received from Brain Action Network org
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***** Man McGoo (@ev05418283) reportedHostGator where every support page is a 404
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Stella DiMarco (@Stelladmarco) reported@HostGator - their support staff has repeatedly displayed minimal to zero knowledge and are not much more than phone answering clerks. Numerous times we've been given false and varying info. as for the reason for issues #badwebhosting
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HostGator Support (@HGSupport) reported@NoiseReturn @HostGator Thanks for flagging this. Our teams are available 24/7, and we’d like to help get you connected. If chat isn’t loading, try using incognito mode, disabling browser extensions, and ensuring JavaScript is enabled. Please DM additional information if that doesn't get you connected.
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Brian Modansky (@BrianModansky) reportedcustomer support and website designer to build HostGator’s employee training department while I was still doing website designer work also. We moved to Houston, TX when my buddy/boss bought a building in Houston, Tx. I ended up training over 1000 employees how to use their service and how to do chats, phone, and ticket customer service. I then taught several trainers on how to train employees and then went full time website and graphic designer for
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Feo Amante 🇺🇸 🇮🇱 🇺🇦 (@FeoAmante) reported@HGSupport @HostGator Your team did not. If they told you that, its false. I get a Hostgator email whenever I sign in. No problem. I got a Hostgator ad trying to sell me more stuff. No problem. Unfortunately your team of Escalated Techs have been unable to send a simple email since Friday, 9:14am
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Cutearundhathi (@cutearundhathi) reported@HGSupport @adamfarrar Thank you for your reply. I have already shared my domain. Please try to understand that I have posted Important articles on it which I have written. I want my data to be retrieved and continue with your service. Yours faithfully... Arundhathi
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I REFUSE (@seanrogers8) reported@HGSupport @HostGator @spamhaus Your tech support sucks. They have been working on it for 2 days. My company email still doesn't work!! If your employees were competent your service would work
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INALEGWU (@tchaloyi) reportedImagine a company the size of @HostGator still uses real humans in their support. I've been using them for years and their customer support is the number one reason I won't be leaving anytime soon. A company's CS is one of the best marketing strategies often ignored. They'd learn
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OkYall (@okyall55) reported@HostGator is the WORST! Refuses to honor links (says file doesn't exist). More than 2x expensive as @IONOS. Loses posts, media and just generally SUCKS! Customer Service is AWFUL! I'm like IONOS they have a partner who will back up your file for an expensive fee. Otherwise, they just delete your stuff and you have no option if you haven't backed it up yourself. I paid to restore a backup and didn't get half of what they deleted. The reason I know I didn't delete it myself is because it's not in the trash folder. HOSTGATOR DELETED and it's my opinion that they did it intentionally so that they could charge me for a restore and then they didn't really restore much of anything. I lost a lot of memories.
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Techbit (@AkramInamdar4) reportedHosting a website shouldn’t cost a fortune. With @hostgator, you get: Unlimited storage & bandwidth Free domain & SSL certificate 24/7 support Starting at just $2.95/month
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HostGator Support (@HGSupport) reported@viva_trista @HostGator Please be aware that you will be receiving an email from escalated support outlining your path forward. Once you receive that email, please respond as soon as possible.
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TBC🏄♂️❎ (@tennisballchips) reported@HostGator @WordPress Now it's created a whole new set of problems. At first, it kept directing me to some weird temporary domain. Then I logged in and updated the settings and now it's a 403 error page. Hours of my time is going down the drain for no reason.
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Annie 🍁 Freedom Enthusiast (@westcoastgirl1) reported@HGSupport my sites are down because of your poor service over 24hours now. I have moved on to another host and it has been night and day between the 2 providers... all I got from you is to be strung along, probably went through at least 5 of your chatbots and it deteriorated each time
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Misty Lake | Photographer (@Misty_Lake) reported@HGSupport I never had a free plan. The email address doesn't say HostGator or Gator in the domain.
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Wojtek (Voytek) Bereza (@voytekbereza) reported@HostGator whats up with your support? I cant submit a ticket, you are not picking up your emails and not picking up your phone...
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HostGator Support (@HGSupport) reported@dcodrea We know that popup looks sketchy, but it isn’t from your HostGator site; it’s a browser extension (Coupert) injecting coupon ads over your dashboard. Try incognito or another browser; if it’s gone, remove the extension. If not, support can help!
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Ken (@angelsthinking) reportedURGENT! What’s wrong with HostGator? I need to contact my patient by email but HostGator just gives us the runaround. Anyone have similar problems?
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Feo Amante 🇺🇸 🇮🇱 🇺🇦 (@FeoAmante) reportedDay 3 of @HGSupport / @HostGator tech support. Still no solutions in sight. The most obvious on the 1st day would be to reset from their end and give me the info my ftp client needs to connect, but no. Day 3
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Tapish Jain (@_tapish) reported@BigRock The migration has so many bugs that it is impossible for me to renew my hosting that I had on hostgator. If I didn't renew by tomorrow, my servers will go down, while bigrock support says they are helpless. This video is misleading. @bhavintu
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Aiden Fau (@AidenFau) reported@HostGator server is down for desktop app using mysql, cant connect
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Deporable (@okdeplorable) reported@HostGator Apparently this company has moved all of it's customer service overseas. Consequently you can only understand every other word.
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Zennie Abraham ZENNIE62 #SuperBowlLX #NFLDRAFT (@ZennieAbraham62) reported@HGSupport WTF is going on?
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Mrchispa (@Mrchispa8) reported@HostGator Website down for almost 6 hours....
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Joan Reynolds (@JoanTReynolds) reported@HostGator I cannot login to my hostgator account. Support is now useless.
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Zennie Abraham ZENNIE62 #SuperBowlLX #NFLDRAFT (@ZennieAbraham62) reported@HGSupport @HostGator This was a back end, server-related Wordpress issue. Not every Wordpress problem has to do with theme or plugin, singularly. Also, there's an outstanding malware problem HostGator was supposed to solve and call me about, and did phone call.
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𝔊𝔯𝔦𝔪𝔣𝔢𝔩 (@GrimfelOfficial) reported@AIandDesign @HostGator I never expected her Pretty Little Liars arc but here we are 💀
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Eduardo Aspe M. (@easpem) reported@HGSupport This is a cry for help. Since 7 days ago 2 Websites hosted on HG have been having outages for 20+ min on average. I already reported this many times to HG Support staff case id INC1132927. The say it will be fixed but still happens.
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Makarand Mane | Organising #WCAsia 2026 (@mkrndmane) reported@HGSupport I asked your support agent to create a ticket for 4 times. Then she created it. Provide an easy option to create support ticket instead of a chat option