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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (33%)
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E-mail (23%)
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Domains (19%)
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Cloud Services (17%)
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Web Tools (8%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Luziânia |
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| Cascavel |
Hosting | |
| Curitiba |
Hosting | |
 Shirley |
Domains | |
| Araras |
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 Cochin |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Coder in the Box
(@coderinthebox) reported
@cyberdragn @HostGator Domain info is always public. It is web name catalog until you purchase domain privacy service. Domain privacy service is like a P.O. box post office service that you need to buy extra
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lie to me
(@lietome_luke) reported
@Tha5SOSFamily @thehoneypop @HostGator Wtf... I'm so sorry, this is so ****** up...
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Mitzi Szereto
(@MitziSzereto) reported
@HGSupport Cpanel issue - emails not working.
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just another lad 🏴🎶
(@seekerart7) reported
@HGSupport Live chat is down.. I have it open but the loading gif has been whirling for 20 min now & nothing - I checked it in 2 browsers. I could forgive this on some level if I was having my emails responded to regarding a serious server issue but no response.
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Edward Johnson
(@ImEdward83) reported
@HGSupport @Tha5SOSFamily Hostgator's service made satan look good.🌚
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hassan qasim
(@hassanqasim1) reported
@HostGator what's going on, None of your Servers is working properly Too Dead Slow, Even your Own Site is not working im trying to contact Helpline from last 2 hours...
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5SOS UPDATES!
(@Tha5SOSFamily) reported
And did you know that they took the money OUT of our account immediately but are claiming that they can't refund us for a full week after already having us down since Sunday? @HostGator do you make a habit of ripping off kids and young adults?
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Yankeecon
(@capitalarchist) reported
@Z_Weddig Plus if someone has a private website with a private email server they rent from HostGator or something, after a few years of never deleting a message you may reach a full inbox.
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Pedro Chavez
(@pedrochavezdig) reported
@HostGator customer service and support is everything but helpful. We have always recommended using the services of @HostGator to our clients; unfortunately, after this, we must retract. Please STAY AWAY FROM THEM!
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5SOS UPDATES!
(@Tha5SOSFamily) reported
You guys all know that @thehoneypop is a fan run initiative right? And that we don't make money? Did you know that @HostGator took all of our money then took our site down and won't issue a refund for FIVE DAYS and we don't have enough to go anywhere else now? +
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𝓖𝓲𝓷𝓪 𝓛𝓮𝓮 𝓜𝓪𝓷𝓵𝓮𝔂 ©𝓰𝓵𝓮𝓮𝓶
(@GinaManley) reported
*sigh* Issues with .@HostGator today! I need to change my address, but it doesn't go through and I also need to Live Chat about something else, but the box only buffers 😠 What is up with this? .@HGSupport
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Ya Boy a Real 1
(@YaBoyDaReal1) reported
@HGSupport Prematurely??? I doubt that. This is a lack of customer service of dead air. They are trained to not have dead air. Or aim I wrong about that???
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Pedro Chavez
(@pedrochavezdig) reported
Despite these challenging times, we made a significant effort to upgrade the @HostGator hosting service. After that, all the websites stopped working for almost five days now. They promise to downgrade without refunding the money— horrible customer service.
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hassan qasim
(@hassanqasim1) reported
@HostGator Your Servers are not working properly, too much slow today what happened?
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Sports betting lead expert.
(@mypenplease) reported
@HGSupport your support has never been that good.
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iO Infinity
(@ioo_infinity) reported
@HostGator We recommend not to use @HostGator services, terrible service, terrible support, no customer service, a total lack of respect.
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Jay Lav
(@JayLav_) reported
@HostGator @HGSupport over a month and still no resolve on my DNS issues, how are you still a profitable company?
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gargoyl says F**K unity with insurrectionists
(@cristinagargoyL) reported
@HGSupport I have nothing but problems since signing on with your company. I've been on chat support almost every single night for weeks now. I cannot log into my site at all, the SSL is still not activated and I want a resolution NOW.
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Auntie Beak
(@auntie_beak) reported
@hgsupport @HostGator Losing patience with your "help." I contacted your chat support 1 week ago for help with a database security issue. The "support" person proceeded to destroy my website. Now all my links are broken. I have an open ticket.
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Bron Gondwana
(@BronGondwana) reported
@barthon_b @HostGator @HGSupport It was "resolved" for us in that the customer moved to hosting their DNS on Fastmail servers instead. I never got a satisfactory response from hostgator about their misbehaving DNS service.
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ECZ
(@eczJustRacin) reported
@HGSupport @HostGator Thanks for addressing our problem today, was just aggravated that first your automated answering doesn't recognize our pin and was on hold for an hour each time, twice. So far it's all holding up. We always hate to have to contact you with any problems.
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ECZ
(@eczJustRacin) reported
Day 2 of website down due to a server problem and now no one will answer the phone @HostGator Not happy customer at the moment 😡 #itsallaboutcommunication
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guada 卌 ✜
(@lalala_lietome) reported
@Tha5SOSFamily @thehoneypop @HostGator Damn that’s terrible! I’m sorry this is happening to you guys :c I really like the honey pop content
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Webz.cc
(@webzcc) reported
@ImEdward83 @HGSupport @Tha5SOSFamily DAMN
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T.E. Turner
(@telliotturner) reported
Rescued a client joomla website from an enforced php update by their host. The thing I find the most strange, once the site was migrated to new host, we were able to update the php to any version we wanted with no issues. While doing the same on @hostgator had broken the site.
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lex
(@lexsukehiro) reported
@WHMCSCares I'm trying to get my Hostgator's license since yesterday. My domain was supposedly sent to some kind of manual review there's more than 24h and I still have no answer, nor on my e-mail, neither on the client area. Can you PLEASE help me?
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Ali is Irwin’s Fire-Stream Ai & 5SOS⭐️
(@drummereyesafi) reported
@Tha5SOSFamily @thehoneypop @HostGator Wow that doesn’t sound very business friendly to me. So sorry. Why did they take it down in the first place?
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Jay Zippo
(@Beruud) reported
Anybody know Hostgator down? Can't get to my sites now for 15 minutes. @HostGator @HGSupport - Yeah it seems like it... oh well, check back in 15.
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More Taters Please
(@MoreTatersPleas) reported
@HGSupport @KeithSarasin Same issue here. Can't access emails either.
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The Affiliate Watch
(@AffiliatesWatch) reported
@jpinkleybooks @bluehost @HostGator That’s right. And...EIG just got bought by a venture capital firm, if you thought support and slowness was bad before just wait until those new guys strip things down even further. My advice: run far away from EIG. total nightmare and so are the affiliates who pump them.