Is Hostgator down?

HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Hostgator problems in the last 24 hours

Hostgator Outage Chart

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Most Reported Problems:

Cloud Services
(38.46%)
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(38.46%)
E-mail
(23.08%)

Hostgator Outage Map

The most recent outage reports and issues originated from:
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Hostgator Issues Reports

Latest outage, problems and issue reports in social media:
  • MrGerry Mr Gerry (@MrGerry) reported

    A huge thanks to @HostGator support for resolving my issue…

  • WaywardByenia Byenia (@WaywardByenia) reported

    @Nicolas_Bowling @GoDaddy @HostGator GoDaddy really went downhill fast. I hosted with them for over a decade and then all of a sudden they hit me with additional, non-negotiable fees. Had to shut down 2 sites w/them after a year of no resolution. Frickin' irritating.

  • jbfournot Jean-Baptiste Fournot (@jbfournot) reported

    @ChrisLeckness @HGSupport @HostGator I have the same problem on my side. Happy to see i'm not alone 😔

  • akram_husain Akram Husain MCIM (@akram_husain) reported

    @wirenine Wordpress .. poor services by Hostgator

  • iYousef911 𝒴ℴ𝓊𝓈ℯ𝒻 𝒜𝒷𝓊 𝒮𝒶𝓁𝓁𝒶𝓂𝒶𝒽  (@iYousef911) reported from Sydney, State of New South Wales

    @HGSupport @HostGator I have issue simce 4 days ago I have moved from godaddy to hostgator and I have issue with databases I contacted support many times without any help for that

  • hmex horacio (@hmex) reported

    @HostGator The worse service they delete your files

  • akram_husain Akram Husain MCIM (@akram_husain) reported

    @antpstevens @HostGator @HGSupport @GoDaddy @amazon This is very heartening. Hope they support you timely

  • antpstevens Anthony Stevens (@antpstevens) reported

    @akram_husain @HostGator @HGSupport @GoDaddy @amazon Akram - now that cloning is down - the configuration was broken and now the site is down. It gets worse! ... back to the starting blocks.

  • antpstevens Anthony Stevens (@antpstevens) reported

    @HGSupport after 4 days.. clone request has completed but site is now down.

  • antpstevens Anthony Stevens (@antpstevens) reported

    @HGSupport @ThePronExpert I am not giving up with @HostGator support - it is the hardest climb.

  • antpstevens Anthony Stevens (@antpstevens) reported

    @MrSilverspoons @HostGator Terrible service from @HostGator

  • antpstevens Anthony Stevens (@antpstevens) reported

    @HostGator I'd recommend people avoid using @HostGator for any of these requirements. @HGSupport is terrible and tickets still running.

  • antpstevens Anthony Stevens (@antpstevens) reported

    @christal_ellard @amexicanbeauty @HostGator I am sorry to hear this. I have had terrible service too. They are not responsive and suggest to use twitter. All you get is canned response from service.

  • antpstevens Anthony Stevens (@antpstevens) reported

    @akram_husain @HostGator @HGSupport @GoDaddy Akram - I get it. It's been notable to see how in trying to standardize process they have actually got support horribly wrong in my view missing a focus on the outcome and instead just the process.

  • akram_husain Akram Husain MCIM (@akram_husain) reported

    @antpstevens @HostGator @HGSupport @GoDaddy Anthony this is the fundamental problem with service providers.. they don’t have SOP’s or their offering are so rigid that customer shoes don’t fit. Predictive analysis is no where. Paid support is not to be seen. Customer are willing to pay to keep their sites running

  • antpstevens Anthony Stevens (@antpstevens) reported

    @akram_husain @HostGator @HGSupport @GoDaddy Their support just provides a canned response - i have it going now. They say to me that's all they are allowed to do.

  • akram_husain Akram Husain MCIM (@akram_husain) reported

    @antpstevens @HostGator @HGSupport @GoDaddy Bots replied better than their support

  • antpstevens Anthony Stevens (@antpstevens) reported

    @akram_husain @HostGator @HGSupport @GoDaddy This is the support response to everything: "I apologize but I do not have an estimated time to completion for your case. Once your case is submitted, it is placed in a queue and addressed in the order that it is received. However, rest assured ...".

  • akram_husain Akram Husain MCIM (@akram_husain) reported

    @antpstevens @HostGator @HGSupport The level of quality on last 1 year has gone down substantially. I am HostGator customer for more than 10 years - now Planning to move to #Godaddy

  • akram_husain Akram Husain MCIM (@akram_husain) reported

    @HostGator No they are not partner. They will not close the website. They should tell us the problems (if any) with the website well in advance & offer paid support. They are not partners.. please HostGator learn the meaning of partner.

  • antpstevens Anthony Stevens (@antpstevens) reported

    @akram_husain @HostGator Agreed - terrible support from #HostGator. Nothing is actioned - just nice words. Emails are not actioned, deadlines are not met. I need updates on my case 14975452

  • antpstevens Anthony Stevens (@antpstevens) reported

    @HostGator Doesn't matter if your site exists if it is down - the support from @HGSupport is terrible. Their own staff suggested action will only come through twitter posts. Ticket: 14975452.

  • antpstevens Anthony Stevens (@antpstevens) reported

    @HostGator What I've been trying to accomplish is getting a support request addressed with @HGSupport - time wasted with them is terrible. Terrible support 14975452. 11 times contacted them with no action - lots of nice words. No action.

  • antpstevens Anthony Stevens (@antpstevens) reported

    @HGSupport I have now spent over 4 days with my site down and contacted your online support 11 times re 14975452. I've not experienced anything as bad - there's no progress despite your staff assuring me some work will be done.

  • antpstevens Anthony Stevens (@antpstevens) reported

    @HostGator I have now been in touch 11 times with your support function re 14975452. I've also contacted @adamfarrar but with no response. A simple migration process has now been running for over 4 days. The support is the worst I have experienced.

  • akram_husain Akram Husain MCIM (@akram_husain) reported

    @HostGator @EricHassanXXX You should not be sorry as this is habit .. my site was down no support for 18 hrs - than comes back for few hours & down again

  • akram_husain Akram Husain MCIM (@akram_husain) reported

    @HostGator No because the website is down hosted by #HostGator

  • akram_husain Akram Husain MCIM (@akram_husain) reported

    @HostGator Website is down - no response from support... already intoxicating support from #HostGator

  • EricHassanXXX Eric Hassan (@EricHassanXXX) reported

    @bcboclt @HostGator strongly agree - i’ve learned a lot about websites and servers and coding and fixing broken things and now i’m my own tech support!

  • hassam_akhan49 Hassam A Khan (@hassam_akhan49) reported

    @HostGator We are trying to reach your support team but unfortunately they are very disappointing and its a disaster to buy any domain or any product from @HostGator.

  • akram_husain Akram Husain MCIM (@akram_husain) reported

    @HostGator Ask me .. I will expose you.. what is the level of service

  • akram_husain Akram Husain MCIM (@akram_husain) reported

    @HostGator You made the website down by saying performance issues without any prior notification & no support in 18 hours .. #dare_to_express

  • akram_husain Akram Husain MCIM (@akram_husain) reported

    @HostGator Not with #HostGator .. anybody wants to know please contact me .. #fail in every aspect of service delivery

  • akram_husain Akram Husain MCIM (@akram_husain) reported

    @HostGator 18 hours website is down - 2 emails & chat no support yet. Attention all users - this is 2nd time in last 2 months the website is down. Don’t buy from #hostgator

  • EricHassanXXX Eric Hassan (@EricHassanXXX) reported

    @HGSupport thanks - i am looking into other hosts - this is my business, and not knowing when it might be up and running is a huge problem for me and my paying customers - this is the second major unexplained outage i have had this year and it's been close to 24 hours - not cool

  • iampaulirvine Paul Irvine (@iampaulirvine) reported

    I've a good mind to start a facebook live and share this AWFUL hold music I'm having to endure. Different company but the SAME SHITE HostGator uses. #killmenow #basslinequitecatchy #headbobbing #butistillhateit

  • JosephRatliff Joseph Ratliff (@JosephRatliff) reported

    @HGSupport - HostGator is having issues, my website is down. Fix it.

  • mparks Mike Parks (@mparks) reported

    @HGSupport Our websites are down and we can't access our cpanel. Help!

  • takkischitt Neil (@takkischitt) reported

    @TKDinBrighton @HostGator I'm having similar issues. Our website/hosting down and I can't access the control panel. Waiting on chat support for a long time.

  • screenshotmag Screen Shot (@screenshotmag) reported

    @wpmedic @SarahScoop @HGSupport And again, our website is down @HGSupport. Been waiting for over an hour to get help. can you please help!

  • CricketWorksLLC Cricket Drones (@CricketWorksLLC) reported

    After being hacked with a not very responsive hosting service, we've moved back to HostGator and have the website back up. It will be some time till it is back to normal. Please bear with us during this time.

  • galwaytourism Galway Tourism (@galwaytourism) reported from Mayo County, Connaught

    @HostGator Unfortunately not the best hosting, you might get stuck on one of their slow servers, leaving your site speed slow 😟

  • Slamudoka Slam Udoka (@Slamudoka) reported

    @HGSupport Yes I have tried contacting your organisation on Facebook it seemed to be going well but after your support team in their usual manner left me stranded

  • __x_t_c__ {{{ XTC }}} (@__x_t_c__) reported

    @HGSupport Was there to renew my hosting... seeing your site down changed my decision and went to @GoDaddy

  • LodNakku Lod Nakku (@LodNakku) reported

    One of my colleague (ID: 20078368) unable to retrieve her #hostgator password. Technical support no. is always busy. Kly help asap @HostGator @HGSupport @hostgatorindia

  • LodNakku Lod Nakku (@LodNakku) reported

    One of my colleague unable to retrieve her #hostgator password. Technical support no. is always busy. Kly help asap @HostGator @HGSupport @hostgatorindia

  • moderneve Katie Anderson (@moderneve) reported

    Definitely quitting @HostGator and finding a non-EIG host. Their customer service is the worst. Unauthorized charging is rampant. Can we start a class-action!!!

  • jft135 Johann Taylor (@jft135) reported

    @HostGator They finally got it back up after 72 hours, but one of the techs changed something after the restore and while the server is up, all our services are still down. I've been trying to get it figured out, but it takes over 24 hours to get responses to my ticket if ever.

  • ChocolateInsp ChocolateInspiration (@ChocolateInsp) reported

    @HGSupport I signed up 4 your service-received emails on how 2 sign up 4 more & spend $ but nothing on help 4 migration. I had to contact someone myself & told migration was only free 4 30 days-I asked 4 exception due 2 lack of service from u & told no-Terrible customer service

  • maulikvirparia Maulik Virparia (@maulikvirparia) reported

    @HGSupport Very disappointed with your live chat service. No-one is responding since half an hour. I am facing a very critical issue with my shared hosting.

  • matthewjumps Matthew (@matthewjumps) reported

    @HostGator and then @HostGator will let your website be down for 12+ hours with no ETA when their servers will be back!

  • idefend3 idefend (@idefend3) reported

    @HGSupport @NightlySpirits @sammyapproves @HostGator Still sites down

  • itsvidi Waheed Akhtar (@itsvidi) reported

    @HGSupport @HostGator Now it is nearly whole day for our websites down time. All you have to say is, we are working hard. This was unexpected and very disappointing for being a customer of #hostgator . Just imagine our position that how are we facing our clients & you cant even give us time frame.

  • johnreport John Canton (@johnreport) reported

    @HostGator @HGSupport My website seems to be working fine now, so hopefully whatever issue has been resolved. Thanks.

  • SecondsGo Seconds to Go (@SecondsGo) reported

    Unfortunately, our website is hosted on HostGator. We've been down since last night. They say they are working on the problem, so we are hoping for a quick resolution this morning.

  • k9hudson Chris P Hudson (@k9hudson) reported

    @HostGator IS THE ******* WORST WEB HOST!!!

  • Thomasvalente Thomas Valente (@Thomasvalente) reported

    @HostGator You say - "We guarantee that your site will be up 99.9% of the time"... Your promise has failed!!!! Our website is down, therefore our business is in jeopardy. Please provide me with a clear UPDATE.

  • Pickurflick PickUrFlick (@Pickurflick) reported

    @HostGator its been more than 9 hrs our website is down & we are not able to use our emails as well. Please fix ASAP

  • itsvidi Waheed Akhtar (@itsvidi) reported

    @HGSupport @HostGator This is getting worse, clients are very angry on us now. Their emails and everything is stopped. Please fix this ASAP.

  • sumer_kumawat Sumer Kumawat (@sumer_kumawat) reported

    @ajvazan Almost 10-12 hrs. Still not solved issue. Only getting ans - Thank you for contacting us. We sincerely apologize for the inconvenience. We have identified multiple servers having performance issues. Our engineers are working on resolving this as quickly as possible. @HostGator