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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (52%)
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Domains (26%)
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E-mail (19%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Limeira |
Hosting | |
 Chandigarh |
Domains | |
| Chandigarh |
Domains | |
| Luziânia |
||
| Cascavel |
Hosting | |
| Curitiba |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Nikos Drakopoulos
(@nikosdr7) reported
@HostGator Yup everything is down 😫
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Dayna | Startups & Growth
(@dayna12121) reported
@ImageVillage @HostGator Why don't you have a look at @TDWebServices Such issues will not happen
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VAN
(@RightHandVAN) reported
@HostGator Had pretty much zero problems until the recent migration a couple of weeks ago. Get your act together guys.
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Jorge Valencia
(@valenzze) reported
@HostGator I have the same issue with my servers 😖
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David R. Giorgi
(@david_giorgi) reported
@HGSupport @HostGator We have important medical sites that are down again! Still no status pages! We will migrating these sites. If you require assitance with migrating your site(s) away from HG let us know. At present we are looking into rackspace and mediatemple.
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Rick Cassel
(@racassel) reported
@EveryChildMatt @HostGator Sold to NewFold Digital last year. Total disregard for clients as evidenced by Reseller sites move from Dallas to Alanta last months, 14-hour outage. I suspect someone decided to move the DNS in the middle of the day. NewFold will FOLD. I almst quit last month. This final straw
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Crypto Billionaire Club
(@EveryChildMatt) reported
@HostGator You are joking I guess.. websites, emails, servers, reseller access, chat support all is down ..you guys can’t even handle chat inquiries at the moment based on how many pings you are getting. In last one hour thousands reported you down on downdetector ..
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Stephen Martin
(@Stevemartin1974) reported
@HostGator and here we are again... all sites down, chat shut down and "Oh well" is their typical outlook.
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Trista Lauritsen
(@viva_trista) reported
@HGSupport can you please let me know the status of my server? My client's emails and website have been down for over 2 hours.
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Pngimg.com
(@PngImgCom) reported
@HostGator @HGSupport Hey! Our server is down! What's going on?
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Arkansas SBTDC
(@ASBTDC) reported
@HostGator Appreciate this update, since the wait time is 99 minutes on your customer support line. Hoping for a quick resolution!
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russellsalk
(@russellsalk) reported
@HostGator We are having issues with one of our server accounts - is there any info on time to resolve this?
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Anchor Print
(@Anchor_Print) reported
@HostGator @EveryChildMatt Same here. Everything down. Websites, cpanel, WHM, webmail. I have around 50 clients on my reseller account. It's going to be a long stessfull day
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Dee draws Coloring Pages
(@MyMindsEyeArt) reported
@HostGator Ouch! Everything is down! 😭
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Yao Ayala
(@IdentiGrafica) reported
@HostGator Servers are down, can't access any of the sites. Please attend support. Nobody answers.
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Enchanted Meat
(@EnchantedMeat) reported
@HGSupport @IdentiGrafica Sorry to intrude on this thread, but I need to find out what is going on and what the ETA is on a fix? Our emails are not working and the website won;t load. Seems like this is has been going on since very early this morning. Your users would appreciate a little clarity.
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Nasir Khan Saikat
(@nasir8891) reported
@HGSupport @HostGator DNS server down, all the related hosting and WHM is unreachable
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Pngimg.com
(@PngImgCom) reported
@HostGator you servers are down. Can you resolve?
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Ali 🇺🇦😷🐻⬇
(@alicraw) reported
I see I am not the only one with a @Hostgator problem! @HGSupport How's my expedited case coming? How can anyone do business like this. UNNACCEPTABLE.
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Enchanted Meat
(@EnchantedMeat) reported
@HostGator @EveryChildMatt This is definitively the case. If not, why are your hold times for tech support 99 minutes? We cannot access any email. What is going on? What is the ETA on a fix?
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Randy Angelo Chmm
(@randychmm) reported
@HostGator This is unacceptable! We have over 20 clients that do not have access to their websites or emails and it seems that everyone has been encountering the same issues. This is NOT cool or acceptable. I can't have this happen repeatedly and am looking into other hosting solutions.
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Trista Lauritsen
(@viva_trista) reported
@HostGator Not acceptable. Client's emails and websites have been down for over 2 hours.
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Bizz
(@Liverkick416) reported
@HostGator @EveryChildMatt I have same issue, no cpanel, no website, no email available.
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Mosho
(@ingmeal) reported
from
Benito Juarez, Ciudad de México
@HostGator I have a reseller aluminum account and all my websites are down. I have been waiting on the support queue for over 25 minutes and still not being attended. What is going on???
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Randy Angelo Chmm
(@randychmm) reported
@HostGator This is unacceptable! I have over 30 clients that do not have access to their websites or emails and it seems that everyone has been encountering the same issues. This is NOT cool or acceptable. I can't have this happen repeatedly and am looking into other hosting solutions.
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TraderScooter
(@TraderScooter) reported
@HostGator @HGSupport I’m paying a lot of money for a dedicated server, and having it go down for hours at a time every week (during peak times) is testing my patience. Can you please tell us what you’re doing to fix this?
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Fab
(@FabDM75) reported
@HostGator I'd expect at least a month refund. I'm having so many issues with customers, some will leave my service due to these interruptions
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Brandon Connell
(@Brandon_Connell) reported
@skystracloud Why are you replying to everyone? You are not hostgator support.
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Pngimg.com
(@PngImgCom) reported
@HostGator Still not working(
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mkaatr
(@mkaatr) reported
@Wops_Pro @HostGator I feel your pain, We have 3 reseller account, all our sites are down.