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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (50%)
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E-mail (22%)
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Domains (19%)
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Cloud Services (6%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Deltona |
Hosting | |
 Greater Noida |
Cloud Services | |
 Solidaridad |
Cloud Services | |
 Lima |
Domains | |
 San José |
Hosting | |
 Votorantim |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Aidan Heron
(@AidanHeronUK) reported
Think I might have found the issue (with the help of @HostGator support). Now to test and see if we can get it up and going
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Better Living Magazine
(@1_better_earth) reported
Sorry, Host Gator not going to support my needs going forward. Time to say good bye. # hostgator
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Dustin Finn (WarDriving-BusySignal)
(@DustinFinn) reported
first world problems- I get it - but gosh - come back in 2 hours to see if its been fixed? Yikes. #Fail #HostGator @HostGator
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LOUIS
(@CEOConsultants) reported
@HGSupport You didn't answer the question, though: what industry benchmark or common practice makes a web server being down for two weeks, OK ? Don't you think your current customers and potential future customers DESERVE to know? @HostGator @HGSupport #hostgator #hosting #Servers
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LOUIS
(@CEOConsultants) reported
@HGSupport Your support team says they don't have an ETA !!!!! It could be days .... THAT is NOT OK. An entire server can't be down for 2 weeks OR longer. @HGSupport @HostGator
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LOUIS
(@CEOConsultants) reported
@HGSupport @HostGator / @HGSupport Are you telling me that after 2 weeks of troubleshooting, your "A Team" has not managed to fix anything? How much longer do you propose for us to be patient? Another 2 weeks? 4 weeks? Maybe early January 2023 would fit your guy's schedule better?
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Dustin Finn (WarDriving-BusySignal)
(@DustinFinn) reported
@HGSupport support rep hasnt provided one......
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PerOla Hammar 陈家悦
(@perolahammar) reported
Didn't even have time to make backups of all my sites on @HostGator before it is not working again. Sites are not working again. I can not access my WHM again. 4 days since last time. Come on HostGator, what happened? You used to be so good for many years.
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Massimiliano Poretti
(@Mr_Cortexiphan) reported
@HostGator today I had to open 7 tickets for a serious DNS problem. All times the chat was terminated. I have been your customer for over 10 years with 22 different domains. Is it possible to get support or do I have to change provider?
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PerOla Hammar 陈家悦
(@perolahammar) reported
@HostGator @HGSupport I am leaving you now. Again all sites on my hosting account with you is down. I can not access the WHM and I can not start the support chat, I have called your support phone number and get disconnected after a while.
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Obei
(@obeiibra) reported
Today, @HostGator stole around $350 from my credit card. When I asked them about that, they said it's automatically renewed service. The problem I've never asked to renew it, so they said all services are renewed automatically if your credit card is added based on our TOS!
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Dustin Finn (WarDriving-BusySignal)
(@DustinFinn) reported
@HGSupport you can use this - 44833060 - this entire "down" time is odd to me.
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idefend
(@idefend3) reported
@XULQIMOON you can buy from Hostagtor too but Godday support response time is better compare to Hostgator and onlydomains is mostly used in UAE and other gulf countries.
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Aidan Heron
(@AidanHeronUK) reported
@HostGator But now @HostGator support seems to have tanked....so can't test that out.
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Casey Jones
(@ThePixelHippo) reported
@HGSupport I'm getting so sick of your company and terrible support. This is the 2nd month in a row, you've charged me, taken my money and suspended my account for non payment
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Navine Sebastian
(@Nav1ne) reported
@AmintoreOficial Hostgator is NONSENSE. No Proper Support
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LOUIS
(@CEOConsultants) reported
@HGSupport 2 weeks for an entire server to be down is not "incovinience". It is incompetence. #Hostgator #hostgatorsupport @HostGator
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Julia 🌿 Lifestyle Blogger & Content Creator
(@juliakolens) reported
Ok, I love hostgator but their customer service is just not it 😬
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Vineet Agarwala
(@vineetagarwala) reported
@HGSupport has become so inefficient that I cant stand it for one more day Using #HostGator services for more than 10Yrs but now the support s@cks Connected to 3 support executive via chat, all 3 responded completely differently. My sites still down Please avoid this hosting
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Aiden Fau
(@AidenFau) reported
@HGSupport not even in other pc or the phone, not working nowhere
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Mark Gardner
(@markjgardner) reported
@briandfoy_perl .@HostGator was stuck on v5.16.3 because they bought in to smartmatch and never resourced/cared to either rip it out or litter experimental guards all over the place
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Navine Sebastian
(@Nav1ne) reported
@mrdhukkad @HostGator YOU WILL NEVER GET IT. SO WORST COMPANY
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Jafar Hajeer
(@jafarhajeer) reported
Is @HostGator down again? Not only their services but also we cannot log in to Hostgator's panel itself.
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Navine Sebastian
(@Nav1ne) reported
@DustinFinn @HostGator @HGSupport Yes, since July I am frustrated, nervous, all our customers are suffering, Support is not
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Betty Butch 🏳️⚧️🏳️🌈 18+
(@betty_butch) reported
@HGSupport Howdy! Just wondering if there's an issue with NA websites right now? My site's frustratingly slow today, making it a real struggle to post new content!
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Umakant Patil
(@DevAkaRider) reported
Time to move away from Hostgator after so many years. Websites on shared server is going down frequently these days. What is best alternative?
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Florida Man V - Ligma Johnson 2024
(@FloridaManV) reported
@opdroid1234 @asc89 @bandedkrait Hostgator can fix it
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Mase7y Dot Com
(@Mase7y) reported
@HostGator our website is down for 6 days now, hosted on Dedi at your Datacenter, when you will fix this?
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LOUIS
(@CEOConsultants) reported
@GWR I think there is a new #WorldRecord. @HostGator / @HGSupport have managed to NOT "fix a server." YES for almost 2 weeks now. #NewReocrd #Hosting
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Navine Sebastian
(@Nav1ne) reported
@arvixe @ArvixeSupport @HostGator CHEATERS. I have consulted and purchased one account. After purchase promised MSSQL 15.0 was not there. Now they are asking me to cancel WITH NO REFUND. Cheaters, Cheaters