Hostgator down? Current status and problems
No problems detected
If you are having issues, please submit a report below.
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Problems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
- Hosting (31%)
- E-mail (28%)
- Domains (28%)
- Cloud Services (9%)
- Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
|
|
Domains | 5 days ago |
|
|
Hosting | 7 days ago |
|
|
Hosting | 14 days ago |
|
|
Hosting | 15 days ago |
|
|
Cloud Services | 18 days ago |
|
|
Domains | 18 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
-
BassResource.com (@bassresourcecom) reported@HGSupport @swedub Same here. The issue started about 12 hours ago on my dedicated server. Chat support is down, phone support just hangs up. This is insane. I want a refund for this month.
-
Dillon (@dillonsname) reported@HGSupport @bassresourcecom Middle of the day, our dedicated server is down. This has been going on ALL DAY. This is BEYOND unacceptable. And nobody is responding from hostgator now...
-
Letícia Rocha (@msLeticiaRocha) reported@HostGator @HGSupport server is down?.. i can't access cpanel, chat support or more services. What’s happening?
-
BassResource.com (@bassresourcecom) reported@dillonsname @HGSupport @HostGator Our site is unreachable too (12hrs and counting). Chat system is down, phone support simply hangs up. We need to be refunded for the month.
-
macdaddys info (@macdaddys_info) reported@HGSupport It was working for a bit, but now it is down again… any ideas @HGSupport ?
-
Brian 💬 (@ezas123) reported😩- @HostGator Last straw over the last 24 hrs. I have to move business elsewhere. I have a VPS server that completely made my website go offline. This is really bad business. Your support is completely not synced. I was promised disk usage increase. Nothing. I can’t restore.
-
Olufisayo Ogundipe (@FisayoPatrick1) reportedThe most important thing for me when trying to use any app, feature, brand, etc. is to find out if I can chat with their customer service rep. For example, I'd prefer to use HostGator over any hosting coy because of how quickly their customer care rep answers their chat.
-
Mike Comeau (@MikeComeau) reported@HGSupport @pcmag @TechTarget My dedicated server is down and after 25 minutes on the phone I'm being told that it will take 24 - 72 hours to fix. This is not what I expect when I am paying $2500+ for Managed Hosting...
-
49ers Webzone PR (@49wzPRguy) reported@HGSupport What is your ETA to get these issues resolved. This is far too long without any communication or response to DMs, especially with support chat not working. When will we even learn what the issue is and what will you be looking to do to compensate customers for losses?
-
Daniel Pereyra Costas (@danielpcostas) reportedHave received some support requests on server outage for websites hosted in #HostGator Any ideas @HGSupport @HostGator @HostGatorES? Seems that HG is going out with the #crypto market 🥲
-
macdaddys info (@macdaddys_info) reported@HGSupport Sent you one. And thx for the communication. Figured I wasn’t alone, and others would like to know it is down before they start chasing their tail trying to fix it on their end… thank you 🙏
-
Rob (@rodrigoarancibi) reported@mrliambi @HGSupport @HostGator I have the same problem :'(
-
Brian 💬 (@ezas123) reported@satan6x @HostGator Just keep on getting the run around. Wishy washy shady responses. Different findings each time. They are not being transparent and totally dodgy. Probably got a trojan horse. This is so bad. Such bad business.
-
Luis A. Ponce (@AbrahamPonce) reported@HostGator really? Again? WTF?
-
HostGator (@HostGator) reported@coffee_n_curses @HGSupport Hello, we are very sorry that his issue is ongoing. Our Admin Team is actively engaged and working to fix the issue. We are very sorry for the delay and appreciate your patience.
-
Daniel Pereyra Costas (@danielpcostas) reportedHave received some support requests on server outage for websites hosted in #HostGator. Seems like a global outage as many people is complaining about. Any ideas @HGSupport @HostGator @HostGatorES? Maybe HG was fully invested in $luna 🥲
-
Casey (@casey_nyc11) reported@HostGator multiple sites in the server are going down since last night. What’s going on?
-
WWWeb (@maedizon168) reported@HostGator @HGSupport Dedicated server is so slow. What’s happening?
-
HostGator (@HostGator) reported@mrliambi @HGSupport We are aware of an issue that is preventing customers from viewing their websites, email & login into their control panel. Our teams are engaged and working to ensure resolution. We do apologize, and appreciate your patience while we work on this issue.
-
Kaushal (@kaushalwp) reported@HostGator still facing issues for hosting. Can't login to support portal.. This is too much
-
Rtenzo🌸 (@Rtenzo) reportedThe web host for my site, Hostgator, is currently having issues on their end. As a result, my site is either gonna be super slow or inaccessible until they fix whatever is going on with them. And I don't know how long that'll take. Sorry guys ☹🙏
-
Brian 💬 (@ezas123) reportedCustomer a long time with @HostGator and their support is totally dropping the ball the last 3 days my site has been offline . Two years worth of work totally lost. Can't believe they haven't escalated my concerns and gotten me a solution. Seems like they're hiding something.
-
M!DDLE K!D (@m_ddlek_d) reported@HostGator are the servers down or something? my emails aren't loading
-
Desiree, Slightly Unfiltered (@coffee_n_curses) reported@HGSupport @HostGator My site is still down…. Any update?
-
Fábio Valentim (@ofabiojvalentim) reported@HostGator It's very good webhost but your Titan Mail is a che@t and his support too. They intentionally blocked our mail service because wrong typo to our own domain
-
WWWeb (@maedizon168) reported@HGSupport @HostGator All my websites are sometimes up and down whats happening? And the dedicated server is became too slow. Any updates if you are done fixing your server??
-
Darryl Dahl (@DarrylDahl) reported@HostGator I've been happily with HG more years than I can remember but lately I'm questioning the capabilities. Why all the downtime lately and support never has answers, just "it's up now"?
-
Josue zx (@josuezx69) reported@HostGator server down, i am lossing money
-
macdaddys info (@macdaddys_info) reported@HGSupport @argentorp Emails are down again this morning? Second morning in a row… hopefully this gets resolved soon. Any information on this @HGSupport ? Thx
-
Alfredo Zepeda (@Alfredo61403329) reported@crypto1347 @HostGator Yes, I can't access to chat support and billing :/