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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (52%)
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E-mail (26%)
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Domains (19%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San José |
Hosting | |
 Votorantim |
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 Sydney |
Hosting | |
| Salto |
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 Chía |
Hosting | |
| Salvador |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Ultimate_guide_to_everything
(@Ultimateguidet1) reported
And yet again @HostGator screw up my blog... It's getting rediculous!!! Every month the same story.. does anyone else is having so much issues with them ??? Somebody help !!!!
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All the nopes
(@MrMKoryJ75) reported
@HostGator For the past three years, something detrimental has happened to my VPS. HG support is always on point, but there's typically no explanation in regard to the root cause.
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HostGator Support
(@HGSupport) reported
@JC_Wrighter @HostGator We don't want your site to be listed as 'Dangerous'. Send me a DM with some account info and I'd like to help. -Val
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Melanie Nyx 🔞
(@melanie_nyx) reported
@SibleyStamps I don't currently have a website but I did for something non-writing related and used NameCheap. Never had any problems with them. I've also used HostGator.
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Roberto Bayardo | bayardo.eth
(@roberto_bayardo) reported
@HGSupport Feel free to shoot me a DM and I can provide the traceroute or other info you might need. I've already moved to another hosting provider though after too much finger pointing from previous support calls.
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Kavita | Digital Marketer | Freelancer India
(@DigitalKavita) reported
@HGSupport we are facing some malware issues on our few websites and trying to communicate. no one giving the right solution.can anyone from HG team connect and close the matter soon.very critical issue we facing.since morning i have explained this issue to 2-3 chat executives.
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BlackKingKofi
(@blackkingkofi) reported
Never use @HostGator to host your website on they legit have the worst service and dumb customer support reps
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LockSafe
(@LockSafe) reported
@HGSupport @HostGator one of the worst companies I have ever dealt with spent 50mins explaining the site of my clients are down and all I get is looking into the problem give me 2-3 mins.
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Jose Angel Linares 🇸🇻
(@WarzoneHeatt) reported
@HGSupport Got it up & running, you guys do really have the best customer service 🙏🏽
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Jesse Williams
(@jessemwilliams) reported
I did it when working @HostGator. It sucked. Big issue happens when you have 300 employees that have to be on the clock at a given time, 300 employees that stay on the clock until that time, and only 310 desks. Supervisors chew you out for not finding a desk and being on time.
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LockSafe
(@LockSafe) reported
@HGSupport Over 90 mins later they NIKHIL decided they could not help
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❤Julie Spira
(@JulieSpira) reported
@HGSupport Please check your DM and have a senior supervisor call me re: an urgent matter. I've never been treated so horribly by a web hosting company, or any company for that matter.
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LockSafe
(@LockSafe) reported
@HostGator worst service ever
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Julie Kubiak
(@JulieKubiak) reported
1 1/2 hours to @HGSupport support chat, and then the chat goes down 😡 nothing was fixed, nothing resolved, it’s beyond a joke 😡😡😡 #CustomerService #businessowner #fridaymorning
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JC Wrighter
(@JC_Wrighter) reported
Another one of my @HostGator websites is all of a sudden having issues. Does anyone have any recommendations for a good hosting provider? I think it's time to change. #hosting #hostingsites #hostingproviders
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BeanMachine
(@snookyollie) reported
@HostGator @GoDaddy Always used go daddy and had great customer service but I had heard great things about hostgator. Don't make the switch guys, awful experience. Customer service is always worth a premium! 350$ Business package and left with a broken site and 0 service. NGMI!
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Chelsea Wright
(@fitmodelchelsea) reported
Is anyone else having issues with @HostGator ALL 3 of my sites which are run through them have been disabled and labeled as malicious sites. In the 3 years of having them, never had an issue until today. #hostgatorfail
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LockSafe
(@LockSafe) reported
@HostGator @HostGator one of the worst companies I have ever dealt with spent 50mins explaining the site of my clients are down and all I get is looking into the problem give me 2-3 mins.
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HostGator Support
(@HGSupport) reported
@ChetoKavuncu Hey Cheto, if you notice on this invoice, it is to BlueHost not HostGator, unfortunately we can't help you with a charge from another company. You will want to reach out to @BlueHostSupport directly for assistance with this charge. Best of luck to you going forward!
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Ankur Jain
(@ajonit) reported
@HGSupport Tried that, Not working. Sending DM.
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Manthan Dalal
(@ManthanMobility) reported
@HostGator @HGSupport You guys has suspend my hosting plan. I had tried to make payment couple of days ago and right now and it showing error to make payment. As per last talk you told me there is system issue and admin is solving
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LockSafe
(@LockSafe) reported
@HostGator used to be a great company but the service just gets worse
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jacob the fox
(@JacobTheFoxxx) reported
@HostGator your service so **** I hope y’all go out of business and personally go bankrupt and have to work some **** mom wage job
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Kavita | Digital Marketer | Freelancer India
(@DigitalKavita) reported
@HostGator we are facing some malware issue on our website & trying to communicate. No one giving the right resolution from your tea of executives.Can anyone from HG team connect and close the matter asap.we facing critical issue.since morning explained issue to 2-3 chat exec.
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Raj Goel
(@RajGoel4077) reported
@hostgatorindia Buy the hostgator services only if you want some action in your life. If you want to remain busy getting complaints from your customers and want to spend few hours daily with hostgator support, buy any package. If you want to live a peaceful life, stay away.
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Billy Mitchell
(@designbilly) reported
Just told customer support at @HostGator there where wrong when they tried to steer me into using a payed SSL service. I figured out I had to use Run AutoSSL under SSL/TLS in cPanel to get the free Let’s Encrypt working. #webdevelopment
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dnprotect
(@dnprotect) reported
@jatin2180 @HGSupport Not sure what you mean by 'partial access'. You either have control over & own it or not? If you own it, you can transfer to any other registrar. There are times when errors occur, and you're allowed to pay for a domain that's not actually available. If so, they issue a refund.
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Kavita | Digital Marketer | Freelancer India
(@DigitalKavita) reported
@HGSupport @hostgatorindia facing some malware issue on our website & trying to communicate. No one giving the right resolution frm ur team of exec.Can anyone from HG connect and close the matter asap.facing critical issue.explained issue to 2-3 exec.
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BlackKingKofi
(@blackkingkofi) reported
@HGSupport I don’t need assistance I just wanna let my followers know not to use your ****** service
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mred
(@mred53) reported
I've opened a ticket with @HostGator to fix this, so hopefully that'll be done soon