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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (32%)
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E-mail (29%)
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Domains (26%)
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Cloud Services (10%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Noida |
Hosting | |
 Trowbridge |
Hosting | |
 Mérida |
Hosting | |
| Centro |
Cloud Services | |
| Tuxtla |
Domains | |
| Tepic |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Jenny 🇺🇦
(@JennyMakesStuff) reported
@maedizon168 @HostGator @HGSupport I've been waiting for someone to enter the HostGator Support chat ... this is so frustrating.
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Kenny Rogers
(@kanduthedog) reported
@ezas123 @HostGator Had the same problem a couple of weeks ago. You should not have to @ them on Twitter to get them to fix their support.
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Roiër
(@rogeliosp) reported
from
Morelia, Estado de Michoacán de Ocampo
@HGSupport Ey the server is down and we have no response on the chat
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Wachira Muriuki
(@thekauzi) reported
@HostGator @HostGator Worst customer service experience. 1/2 star. Bought a hosting plan and got malware infected after 2 days. The have a SSL backend issue but keep blaming google for the blacklisting for my site downtime. upselling me another sitelock upgrade for $280 before helping.
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Yevo
(@Yevo_a) reported
@twainmurua @HostGator Mine just started working hopefully continues - all I got was admin is aware and working on it but I realized there was some issues with the php configurations that they had messed up on
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Jenny 🇺🇦
(@JennyMakesStuff) reported
OMG @HostGator you're KILLING me. My site is sooooooo slow.
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Sebastian Murua
(@twainmurua) reported
@Yevo_a @HostGator Have you had stability they told me the same crap in @bluehostsupport but it hasn't resolved the issue. I have an external API connecting to Bluehost but I get constantly a 503 error.
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Dillon
(@dillonsname) reported
@HGSupport Site is down again and you guys aren't responding. It's been hours now, still waiting for a response
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Liam
(@Vahkiti) reported
@HostGator Here's what's gonna happen: You're going to tell us EXACTLY what you want us to do. No more of this vauge "reduce it further" bullshit. Then you're going to **** off and leave us alone until we're good and ready to leave.
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Liam
(@Vahkiti) reported
@HGSupport Make no mistake, I don't think any of us have any intention of staying with your service after this circus, but we will NOT be rushed into finding a new one either.
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Surf For Local Music Social Fanzine - #SFLM-SF
(@SFLMS_Fanzine) reported
Hello followers! We are looking for a new hosting service as the current one @HostGator is not working out for us. We keep getting the run-around. Tech chat send us to email and then crickets. 3+ months of being down but we will be back soon.
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Sebastian Murua
(@twainmurua) reported
@Yevo_a @HostGator @bluehostsupport Do you know if MySQL configs were restored to other values as well. I am getting Timeout Errors and I realized they have an interactive_timeout of 10 and wait_timeout of 3600. Now sure if this might be the problem
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Jeff Strobel
(@JeffStrobel) reported
You haven't experienced hell until you've tried to get support from @HostGator. Seriously, don't use Hostgator.
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Wachira Muriuki
(@thekauzi) reported
@HGSupport @HostGator Worst customer service experience. 1/2 star. Bought a hosting plan and got malware infected after 2 days. The have a SSL backend issue but keep blaming google blacklisting for my site downtime. upselling me another sitelock upgrade for $280 before helping.
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WWWeb
(@maedizon168) reported
@HostGator @HGSupport My dedicated server has intermittent connection. Whats happening? Sometimes up and sometimes down. In just a span of minutes. This is not stable. Its been 3 days already
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Acadia Systems, Inc.
(@acadiasystems) reported
@HostGator Still an issue! Update your customers!
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WWWeb
(@maedizon168) reported
@HGSupport @HostGator All my websites are sometimes down the up whats happening? And my dedicated server became too slow. Any updates if you are done fixing your server since yesterday??
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Tariq O. Rehman
(@TORehman) reported
@HGSupport We have a situation and your help desk agents and the admins are unable to resolve the issue since Friday afternoon.
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Lwazi Dlamini
(@Lwazi__Dlamini) reported
@HostGator your support platform is down
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Wachira Muriuki
(@thekauzi) reported
@HostGator Worst customer service experience. 1/2 star. Bought a hosting plan and got malware infected after 2 days. The have a SSL backend issue but keep blaming google for the blacklisting for my site downtime. upselling me another sitelock upgrade for $280 before helping.
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Yevo
(@Yevo_a) reported
@twainmurua @HostGator @bluehostsupport It’s been working fine so far. That was the same issue external connection as well as outgoing connections were failing. I did realize that the php configs were reset such as max post size and execution time so I had to change those as well not sure if it’ll help
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TrollAndoVoy
(@TrollAndoVoy) reported
@HGSupport our dedicated server has been down for 24h and not feed back at all from support and the server is still down. You used to have a good support department. But now is a nightmare!
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Liam
(@Vahkiti) reported
@HostGator This is opposed to simply stating that "This is technically fine, but know that you won't get our help with backups."
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Brian Gallagher
(@bgallagh3r) reported
@HGSupport It's been a few days and this networking issue has persisted. There has been little transparency about the issue at all other than "We are on it". Do better @HostGator.
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Jenny 🇺🇦
(@JennyMakesStuff) reported
@maedizon168 @HostGator @HGSupport Same here with my dedicated server. Unbelievably difficult to finish any work. This has been happening since the outage a few days ago.
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kushymakeke10191986
(@kinkyk1086) reported
Woot. its not down on my laptop but on my PC it is. Lets see if hostgator opens.
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Gyandeep Soni
(@gyandeepsonis) reported
Such a useless Company full of bloody fools. Think twice before you buy any service bcoz NO PHONE SUPPORT. Still they are in covid situation. Rest all other co. Godaddy, Bigrock, Hostgator etc. are working actively.
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Liam
(@Vahkiti) reported
@HGSupport Oh believe you me, my feedback is something I think you would rather not hear, because after the crap you folks have put us through, it would involve some VERY choice words.
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Brian Gallagher
(@bgallagh3r) reported
@acadiasystems @HGSupport @HostGator Dropped connections, errors when checking email, my server monitoring tools tell me the server is offline throughout the day. Very frustrating. Multiple clients affected across multiple servers. No response from HG aside from "We are on it". It's been DAYS. 🤬
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Sebastian Murua
(@twainmurua) reported
@Yevo_a @HostGator Having the same problem but with Bluehost is the same data server. Have they provided any solution?