Hostgator

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Hostgator Outage Chart 01/21/2026 03:50

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

  1. Hosting (52%)

    Hosting (52%)

  2. E-mail (24%)

    E-mail (24%)

  3. Domains (21%)

    Domains (21%)

  4. Web Tools (3%)

    Web Tools (3%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Hosting
BrazilSalto E-mail
ColombiaChía Hosting
BrazilSalvador Hosting
BrazilRecife Domains
United StatesAshburn E-mail
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • SkyPix_UK SkyPix (@SkyPix_UK) reported

    @HostGator @HGSupport I have been a customer with Hostgator for over 10 years, but as a result of today's appalling experience and the revelation of utterly astonishing bad practice, I have quit, and am transferring to @skystracloud. #hosting #webhosting

  • Andresdevtv AndresAltv (@Andresdevtv) reported

    @HGSupport @jsolanopajaro Do you guys have an estimated time on the fix?

  • SkyPix_UK SkyPix (@SkyPix_UK) reported

    @HostGator @HGSupport FOUR AND A HALF HOURS: The time so far that Hostgator has taken all of my websites and email accounts offline for planned maintenance they chose not to tell anyone about. Still no idea how much longer it will be, and Customer Support is no longer answering.

  • jackandkittyxo Kitty Norton & that guy (Jack) 😜 (@jackandkittyxo) reported

    @HGSupport Our websites are down again. This happens at least once a month. No one answering chat or phone.

  • browneagle44 browneagle44 (@browneagle44) reported

    @HGSupport I've been trying to get support for the last thirty minutes. All of my sites are down. I also just DMed your account with no response. Please advise.

  • PhallophileRev Phallophile (@PhallophileRev) reported

    Hey @HGSupport & @hostgator, my site's been down 3 hours, y'all don't respond to chat or to phone calls, and your forum gives NO info. This is unacceptable for the thousands of folks trying to read about ****** and VIBRATORS on my site today, and you're likely harming my SEO.

  • SonGokouPT João Fernandes (@SonGokouPT) reported

    @jackandkittyxo @HostGator I have the same problem. Websites are down for hours, the same happened on july. Chat is not working.

  • KvngEvy Kupolati Everest, M.B.A (@KvngEvy) reported

    @skystracloud I think this is more of @HostGator issue. So many people have been complaining

  • RedwoodGigantea Redwood Gigantea (@RedwoodGigantea) reported

    We're experiencing a site-wide outage as @hostgator migrates The Gigantea to a new server. This was planned on their end, but it wasn't communicated to us. Stay tuned. They're saying about an hour or so. We're not excited either, but it is temporary.

  • RedwoodGigantea Redwood Gigantea (@RedwoodGigantea) reported

    Hi there! We know that our site is down right now and we are working with @HGSupport at @HostGator to get the site back. This was a planned outage on their end, but it was poorly communicated to us at the paper. We expect the site to be back soon.

  • jackandkittyxo Kitty Norton & that guy (Jack) 😜 (@jackandkittyxo) reported

    @SonGokouPT @HostGator Hostgator was wonderful for years, now our sites go down on a monthly basis. Support via chat and phone also no longer work.

  • butterflyfish_ Heidi McClure (@butterflyfish_) reported

    I am legit freaking out b/c my site won't update for the 3rd time this week, and I am sick of calling tech support. #hostgator

  • nnnn_a_d nnnad (@nnnn_a_d) reported

    Any recommendation for hosting better than @HostGator? Tired of getting hacked, and the outages. My websites and emails have been down 5 hours and counting… unacceptable 🤬

  • GreyGeckoPress Grey Gecko Press (@GreyGeckoPress) reported

    @skystracloud Yup, same problem as @Skypix_uk has. Emails too. @HGSupport seems like they can't be bothered to answer my emails, phone calls (some problem with the phone system?) or chat (going on 30 minutes waiting).

  • SkyPix_UK SkyPix (@SkyPix_UK) reported

    @HGSupport, @HostGator I was sold your cloud hosting package because you promised me it would prevent downtime. Every single one of my websites and email accounts is offline, and no one is answering support.

  • LegacyOaksAcdmy Legacy Oaks Academy (@LegacyOaksAcdmy) reported

    We are aware of our site outage. We are still waiting to hear from @HostGator on what the issue is. We apologize for the inconvenience.

  • RedwoodGigantea Redwood Gigantea (@RedwoodGigantea) reported

    We know that our site is down. We are working with our host @hostgator to resolve server issues. Stay tuned.

  • Liasoft kabbaj hassan (@Liasoft) reported

    @HostGator your cloud servers have gone down and all of my websites are offline.

  • jackandkittyxo Kitty Norton & that guy (Jack) 😜 (@jackandkittyxo) reported

    @HGSupport Our websites are down again. This happens at least once a month. No one answering chat or phone.

  • PhallophileRev Phallophile (@PhallophileRev) reported

    I now deeply regret keeping my nameservers at Hostgator when I switched my hosting over to a better host in 2020. Definitely will be switching my DNS etc over if you all cannot remedy this issue *promptly* or at least provide actual information about when my issue will be fixed

  • jackandkittyxo Kitty Norton & that guy (Jack) 😜 (@jackandkittyxo) reported

    @HostGator Our websites are down again. This happens at least once a month. No one answering chat or phone.

  • angelacatkins Angela Atkins (@angelacatkins) reported

    @HostGator your support tech broke my entire website and took down another domain. Apparently, customer service is a thing of the past and technical support is an oxymoron. Where are the supervisors or escalation team?

  • SkyPix_UK SkyPix (@SkyPix_UK) reported

    @skystracloud cPanel now restored, but @HostGator tech support have abandoned the chat now. I can confirm that my server storage is 89664.2 mb.

  • SkyPix_UK SkyPix (@SkyPix_UK) reported

    @HostGator Yet again, your cloud servers have gone down and all of my websites and email are offline.

  • ryanbokros Ryan Bokros - Mancini Man Crush (@ryanbokros) reported

    @HGSupport known outages? My sites are down and I can’t get into CPanel.

  • GreyGeckoPress Grey Gecko Press (@GreyGeckoPress) reported

    @SkyPix_UK @HGSupport @HostGator Woooowwww. Blocking a customer because you're giving bad customer service? That is... not great.

  • jackandkittyxo Kitty Norton & that guy (Jack) 😜 (@jackandkittyxo) reported

    @HostGator Our websites are down again. This happens at least once a month. No one answering chat or phone.

  • KvngEvy Kupolati Everest, M.B.A (@KvngEvy) reported

    @SkyPix_UK @HGSupport @HostGator This is really bad. This is affecting me badly!

  • SkyPix_UK SkyPix (@SkyPix_UK) reported

    @HGSupport @HostGator So one tech support agent told me the reason all of my websites are offline for hours is due to an unplanned server malfunction. Another agent at the exact same time told me it had been planned for weeks. #notaclue #customerservice

  • ryanbokros Ryan Bokros - Mancini Man Crush (@ryanbokros) reported

    @SkyPix_UK @HGSupport @HostGator I sure hope this isn’t the case…we were running a sale this weekend and would have never done so obviously knowing that our site would be out.