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Hostgator down? Current status and problems

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

  • 31% Hosting (31%)
  • 28% E-mail (28%)
  • 28% Domains (28%)
  • 9% Cloud Services (9%)
  • 3% Web Tools (3%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

CityProblem TypeReport Time
Noida Domains 4 days ago
Noida Hosting 6 days ago
Trowbridge Hosting 13 days ago
Mérida Hosting 15 days ago
Centro Cloud Services 18 days ago
Tuxtla Domains 18 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • theteacherin207
    Nick Miller (@theteacherin207) reported

    @HGSupport My sites are up. Today’s outage was 4+ hrs. Yesterday’s was 38 min at prime Cali time. The day before was 15 minutes. The day before that was 33 minutes. The day before that was 29 minutes. Shall I go on? The sites have been down at least once everyday since 8/1

  • rakkupGuides
    rakkup (@rakkupGuides) reported

    @HGSupport @HostGator please help! After extensive downtime during your data center migration, you’ve got our server’s clock set four hours into the future. Breaks everything. We have a support ticket waiting for your attention. Basic stuff here! We apologize to our customers.

  • theteacherin207
    Nick Miller (@theteacherin207) reported

    Hey @HostGator says that @HGSupport sent out an email notifying customers of today’s work. Can you share a copy of that here on twitter? I never got it. Seems like many of your customers have had similar experiences.

  • yaelduckwen
    yael.css (@yaelduckwen) reported

    @HGSupport hi im having issues with server for days, and the help chat is not working at all, NEED HELP NOW

  • normbond
    Norm Bond (@normbond) reported

    @HGSupport Why is my VPS down for 48-hours with no reply from "elevated tech support"? Too many good hosting options out here for this type of poor customer service🤯☹

  • theteacherin207
    Nick Miller (@theteacherin207) reported

    @HGSupport I am a screenprinter. I pull doubles on the weekend to print shirts. All of my artwork approvals are web based. I can’t access them. I’ve lost a whole day in the print shop because of this unannounced outage. I could have prepared had I known.

  • ParasPa13524935
    Paras Patel (@ParasPa13524935) reported

    @hostgatorindia @HostGator @HGSupport Not able to login in hostgator, i have tried with all our 7 hostgator account details.

  • GuacamoleFire
    JR Cedeño (@GuacamoleFire) reported

    @mgaak1dev We use hostgator and hostinger, have used Site ground but their offer is getting more expensive. Not a single problem with any of them.

  • theteacherin207
    Nick Miller (@theteacherin207) reported

    @HGSupport They were up and then down again. You can’t tell if the sites are up on your end? You need me to check? Seems strange.

  • GauravG985
    Gaurav Gupta (@GauravG985) reported

    @HGSupport @HostGator now again server down more then 8 hrs

  • Vishal_soni2000
    Vishal Soni (@Vishal_soni2000) reported

    @HostGator What is going on with your servers? I have like more than 150 websites hosting on Hostgator. Your support system used to be very premium and quick but now it doesn't work anymore, your chat box for live chat is not loading up at all. What's this? I need helppppp!!!!!

  • MillerBroTees
    Miller Bros. (@MillerBroTees) reported

    Hey @hgsupport at @hostgator. After my site was down for almost 5 hours yesterday, it is back up. But all my images are missing! What gives?

  • GadKendal
    GADKendal (@GadKendal) reported

    Our website is currently down due to hosting issues with @HostGator please accept our apologies

  • normbond
    Norm Bond (@normbond) reported

    @HostGator Why is my VPS down for 48-hours with no reply from "elevated tech support"? And you're closed on weekends now #WTF Too many good hosting options out here for this type of poor customer service🤯☹ #webhosting

  • FitFyneFabulous
    Fit, Fyne & Fabulous (@FitFyneFabulous) reported

    @HGSupport my aife has been down for hours wirh no one available to help me. Please reply

  • GatewayKendal
    Gateway Church Kendal (@GatewayKendal) reported

    Our website is currently down due to hosting issues with @HostGator please accept our apologies

  • askwpgirl
    Angela Bowman (@askwpgirl) reported

    @nnnn_a_d @HostGator Move off asap. My client's site and email were down for days. No response from tech support.

  • acadiasystems
    Acadia Systems, Inc. (@acadiasystems) reported

    @HGSupport What is the known issue and when will it be resolved?

  • RealNrym
    Nrym (@RealNrym) reported

    Never host on @HostGator , they just SCAM with @SiteLock They malware your websites and ask for ransom $300 per page. This is outrageous. Google it if you don't believe me, they have been doing this for years #scam #scammers

  • ParasPa13524935
    Paras Patel (@ParasPa13524935) reported

    @hostgatorindia Not able to login in hostgator, i have tried with all our 7 hostgator account details.

  • SamuelMarcoCom
    Samuel Marco (@SamuelMarcoCom) reported

    down down #hostgator

  • artus360
    ARTUS60 (@artus360) reported

    @HostGator @SkyPix_UK @HGSupport any update? still down

  • Chinoman10_
    Chinoman10 (@Chinoman10_) reported

    @darshanthanki4 @mgaak1dev Used Hostgator for a few months last year, was terrible. Moved to Hostinger and has been amazing. Although nowadays we don't do WP websites anymore. The Jamstack architecture is ridiculously better, faster and cheaper (free hosting through Cloudflare Pages).

  • artus360
    ARTUS60 (@artus360) reported

    @SkyPix_UK @HostGator @HGSupport Looks like half of my sites are up. the other are still down. I only noticed 2 hours ago, but I'm sure it was down way longer than that.

  • Rachel1900_
    Raquel Leach (@Rachel1900_) reported

    @HGSupport Why is the chat not working? I need to speak to someone about my business relationship with HG:( I have many clients and am about to bring more, should I look for different hosting? It's been so many years, never before was I not able to speak to someone right away.

  • PAUZ_UNO
    P Hlebr (@PAUZ_UNO) reported

    @HGSupport I've been sending you emails about a issue with email for weeks, every couple days. My domain still has issues with forwarding email. Literally shopping for any other hosting service, that isnt owned by EIG open in my browser.

  • theteacherin207
    Nick Miller (@theteacherin207) reported

    @HGSupport So. I get it. Upgrades need to happen @HostGator and @HGSupport support. But a little advance notice would be f’n awesome. Right?

  • A_Podcast_With
    A Podcast With... (@A_Podcast_With) reported

    Sites down due to @hostgator outage. Sorry for the inconvenience!

  • Vishal_soni2000
    Vishal Soni (@Vishal_soni2000) reported

    @HGSupport What is going on with your servers? I have like more than 150 websites hosting on Hostgator. Your support system used to be very premium and quick but now it doesn't work anymore, your chat box for live chat is not loading up at all. What's this? I need helppppp!!!!!

  • rakkupGuides
    rakkup (@rakkupGuides) reported

    @HGSupport @HostGator We tried, that did not work. That was in the support ticket. Your tech was no help, so we wait on your server team. Please check DMs.