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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (44%)
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E-mail (22%)
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Domains (19%)
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Cloud Services (8%)
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Web Tools (6%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Luziânia |
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| Cascavel |
Hosting | |
| Curitiba |
Hosting | |
 Shirley |
Domains | |
| Araras |
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 Cochin |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Ahmed Omar
(@Ahmedomar0007) reported
@HostGator Your company is the worst hosting company ever
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Mina Mazidi
(@MazidiMina) reported
@HostGator @AstraWP I am very disappointed with your customer service. You've charged me for a service that I've never ordered on a domain that I had cancelled long before. I asked for a refund, but never heard back from you. I wont recommend you to any friends.
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Ahmed Omar
(@Ahmedomar0007) reported
@HostGator Your company is the worst hosting company ever
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ENALTA
(@ENALTAsolutions) reported
@HGSupport Hello guys. We have 3 open support tickets waiting for assistance, could you please help us ASAP?
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CynderHost
(@CynderHost) reported
@saaranghaeyo @HostGator Phoebe - that really sucks to hear. We might be able to help out - we support PHP 5.6 -> 8 (though you probably don't want to run something that's EOL). Can we DM you to learn more about your site?
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TelecomLead
(@telecomlead) reported
@HGSupport Hi, we have been experiencing issues with payment to HG through payment gateway. Our credit card provider said HG payment gateway has been blocked because of malicious transaction reporting. What shall we do to make the payment for domain renewal? The domain is already expired!!
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Jordan
(@JordanOmana) reported
@HostGator hello. Can you help me?? I sent a DMCA notification to HOSTGATOR MEXICO and they ignored me (I think so). I need to know if you will remove the site that is using my name and my logo as soon as possible. Please help me.
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hitesh
(@hitesh1726) reported
Never book domain via @HostGator they will distribute your number to Marketing agencies.
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Rick Waters
(@AgileWaters) reported
@HostGator @HGSupport I registered a domain with you on Oct 16, 2020. You didn't tell me that there was a problem, but you took my money. I built a business plan around that domain. Someone else Scooped up the domain, and now you are goign to do nothing about it?
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Doctors On Social Media
(@somedocs) reported
from
Tenafly, New Jersey
It’s ironic that our focus is on connecting innovators across online channels & that our website is down. We know & are extremely unhappy about this. @HostGator, what will you do to ensure this gets fixed ASAP? And that it doesn’t happen again, or to our clients? #medtwitter
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Ya Boy a Real 1
(@YaBoyDaReal1) reported
Hey everyone @HostGator 8s the worse. They can't get my web domain to link up with my web page. Both I got through them. A whole week and nothing works and their tech support cant fix it. Guess what, I had to call both of their companies tech support. Yep l, both companies
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Nick Lilja
(@NickLilja) reported
@ahberrington This is great stuff. I would be happy to help host such a site, if you are looking for somewhere to 'put' all of this. Not sure if my server (hostgator) would appreciate all the extra traffic, but I would be will to help!
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Jay Eskenazi
(@jayeskenazi) reported
@HGSupport can you help me? Your staff is unable to assist. Have had had significant issues for 5 days
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Developers Swearing
(@gitlost) reported
Removing vendor from ignore list because hostgator sucks
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Phoebe ❤️💜💙
(@saaranghaeyo) reported
I never thought I'd be literally crying because of a @HostGator email telling me my server is moving to php 7.4, but I'm about to lose the vbulletin writing board I've been pouring my soul into since 2012 😭😭😭😭😭😭😭😭😭😭😭😭😭
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Hashim Mohamed
(@hashimimohamed) reported
@HostGator been trying to transfer my domain for almost a week. I have unlocked it but ot keeps saying locked at other end. Contacted you multiple times for help. Each time they say give a day or two, or we will look into it and get back to you. Horrible service. Please help.
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adamdrawsrobots
(@adamdrawsrobots) reported
@HostGator @Whataburger too bad Rax Roast Beef has gone the way of the dinosaur. You would have made a better pair.
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John Michalak
(@JohnMichalak) reported
@HGSupport My site is down and I also get a "forbidden" when trying to pull up the hostgator portal. Just me or are you having system-wide issues?
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Shahroz
(@TheRealShahroz) reported
@HGSupport Can't login to the portal, your live chat is also down...
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ConversionsMonster
(@ConversionsM) reported
Of course, you need to be CAREFUL with HOW you present your HostGator offer, as Fiverr Customer Support won't look kindly at your UPSELLS. BUT I've been doing it for OVER THREE YEARS, making over $100,000 and never got caught. You just need to be SMART about it.
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Luciano Nicacio
(@lucianowebdev) reported
Now I understand why nobody recommends hostgator as a Web hosting service. if I had any hair I would be pulling it out!!!
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Ahmed Omar
(@Ahmedomar0007) reported
@HostGator is one of the worst hosting company ever #stop_hostgator_account
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The eMail Guide
(@theeMailguide) reported
Good morning @HostGator I have to say your offshore support center SUCKS. Please bring back your local support in off-hours. There is a huge difference. Almost enough of a difference to find a new hosting provider 🤬
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Ahmed Omar
(@Ahmedomar0007) reported
@HGSupport Your company is the worst hosting company ever
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BARDA HAIR BRAIDING COLLEGE
(@BardaHair) reported
@HostGator @iamn1khil Good morining, We have been having issues with your payment system not accepting our payment. Spoke with a Joseph in your Billing Department who received an Error message stating the transaction was not allowed by the cardholder. Case #29628400. #JustTryingToPayABill
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secb0t
(@secb0t) reported
@HGSupport There is a Deutsche Bank #phishing site hosted by you at hxxps://meine[.]xmtrdb[.]com/ The site was reported a week ago to abuse@ and is still active. Please take down.
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Anup kumar
(@Anupkumar52) reported
@HGSupport I tired of connecting on support and typing and saying same thing again and again. But my problem is not being solved. It causing too much loss. after migration my nameserver is not being accepted by domain provider like @GoDaddy . cc @HostGator
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Jordan
(@JordanOmana) reported
@HGSupport Hi. i need help because one site that is hosted on hostgator méxico is copying me. Theyre using my name and logo. I sent the notification to HG mexico and they have not answered. I need to shutdown the site because theyre jumping around hostings to copy my site.
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🌴 Phillip Burger
(@pbinfinity) reported
hi @HostGator @HGSupport - I recommend your suspendedpage.cgi page return something besides a 200 response code so monitoring software will recognize a site is "down" and be able to address it. A client of mine might have missed paying a bill and the site was down for weeks :(
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Sampson
(@jonathansampson) reported
Whoa, @HostGator says "customers who are using 25% or more of system resources for longer than 90 seconds would be in violation of our Terms of Service."