Hostgator

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Hostgator Outage Chart 01/24/2026 05:45

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

  1. Hosting (52%)

    Hosting (52%)

  2. E-mail (26%)

    E-mail (26%)

  3. Domains (19%)

    Domains (19%)

  4. Web Tools (3%)

    Web Tools (3%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
Costa RicaSan José Hosting
BrazilVotorantim E-mail
AustraliaSydney Hosting
BrazilSalto E-mail
ColombiaChía Hosting
BrazilSalvador Hosting
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • debolaolomo Debola Olomo (@debolaolomo) reported

    @HostGator what is going on!!!! Our emails are still not working

  • jayjbotes JAY J BOTES🎙 (@jayjbotes) reported

    Support @HostGator is Shocking to say the least!!

  • tarakiyee not (@tarakiyee) reported

    I tried to reach out to hostgator support and they ******* rate limited me. wtf.

  • bisot ᨅᨗᨔᨚᨈᨛ (@bisot) reported

    @HostGator very difficult to contact. Auto respon chatbot not helpfull for customer. @HGSupport

  • ecarlesi Emiliano Carlesi (@ecarlesi) reported

    Possible threat on login-grnst[.]com #hostgator

  • DAntispammer diogenes_the_antispammer (@DAntispammer) reported

    @HGSupport You never issued me a ticket number. I reported the details and confirmed in a dm to you a week ago. I was assured that someone would look into the matter. No-one did. Once again, @HGSupport simply ignore abuse reports.

  • DerrickNjoroge8 Derrick Njoroge (@DerrickNjoroge8) reported

    @ger_abol @HostGator Namecheap is better, safaricom, the worst

  • arpitgshah27 Arpit G Shah (@arpitgshah27) reported

    Today we had many issues with loading the website on the Hostgator server. I still didn't get satisfy a request from the support team @hostgatorindia This is happening for the last 2 or 3 days but still do not have any proper solutions to this. Any idea?

  • mollyfisherweb Molly Fisher (@mollyfisherweb) reported

    @HostGator is there an outage? I cant access my site or cpanel for +12 hours.

  • FilipposXi Filippos Xi (@FilipposXi) reported

    3 days now and the problem persists! I am having outgoing email issues again and again with @hostgator @HGSupport. My problem was escalated and the team says that everything is fine. In the meantime clients are calling that their recipients are not getting their emails... Why???

  • najeebmh najeebmh (@najeebmh) reported

    @HGSupport unfortunately im not getting proper support from hostgator

  • rockstarmaxey DaveTheTech (@rockstarmaxey) reported

    @HostGator I had to use the good old e-mail method to send a message needing support, and am still waiting on reply. This makes me feel like there's no Live Chat available and the forwarding of clicking Live Chat sends us to the Knowledge Base, which is REALLY weird. #hostgator

  • pnganwani Pradeep (@pnganwani) reported

    @HGSupport my webmail is not working since morning. I can neither receive nor send emails. contacted support twice. First one solved the problem but was short-lived. The second said problem will solve in an hour. More than an hour still same problem

  • GbadeboUK Michael Gbadebo FRSA (@GbadeboUK) reported

    Hiya @HostGator @HGSupport your support websiteand chat are down. What's going on?

  • ger_abol Abol Ger (@ger_abol) reported

    @HostGator has the worst services i have ever encountered. Their assistance is horrible and always trying to extort money

  • moisesisaax 0xobsessed 💜 (@moisesisaax) reported

    I spent 50 minutes on the phone @HGSupport @HostGator support yesterday, told it was a priority and I haven't heard from anyone besides being told to problem is solved??

  • Teespurple Tees Purple Martini (@Teespurple) reported

    @HGSupport How my site has been down since January and you’re still taking my money. I’m unable to get a manager call back just tickets

  • ab672883 ab.bnb (💙,🧡) (@ab672883) reported

    @HGSupport Tracking Id: Payment-C-26328765-27366740 InvoiceID(s) : 121554084 Tracking Id: Payment-C-26328765-27366734 InvoiceID(s) : 121554083 Payment completed but order still pending, Kindly help.

  • channelforbus ChannelForbus (@channelforbus) reported

    @HGSupport Check your own damn DMs this is your fault again

  • MurderMysteryUK MurderMysteryEvents (@MurderMysteryUK) reported

    @HGSupport Hi my site is down today and so is your support and telephone number not connecting, is there a problem?

  • barbbowman Barb Bowman 🌷💙💛 (@barbbowman) reported

    @PlainOleMissy Maybe you should think about moving to a hosting service like Blue Host, Hostgator, Dreamhost, etc. ????

  • MurderMysteryUK MurderMysteryEvents (@MurderMysteryUK) reported

    @HostGator Hi my site is down I cannot access online support or the telephone, please assist so my site is back on line. Thanks

  • DearRijwan Rijwan Khan (@DearRijwan) reported

    @HostGator hostgator is blackmailing and toucharing me without my mistake my account is disable and now not getting help if i do sucide then hostgator is responsible theire support and admin team is not doing quick action case OEML-543034

  • YaatraWithAmit Yaatra With Amit | Hindi Travel Blog (@YaatraWithAmit) reported

    Hi @HostGator You are worst service provider ever. there is no support availble. I'm calling you from last 2 Hours. nobody is picking. nobody replying on chat. its time to change hosting partner. @HGSupport @hostgatorindia

  • Zen62com Zennie Abraham CEO ZENNIE62MEDIA INC #CES2023 (@Zen62com) reported

    No response from HostGator on prematurely closed ticket or live chat not working. What's up @HostGator @HGSupport ??

  • iamharmani Otunba Eleniyan 1️⃣ (@iamharmani) reported

    Hi @HostGator I’ve been having issues with outbound emails on my account, can you please help look into this??

  • squonk15 Joshua V. Best (@squonk15) reported

    @HostGator Stay away from Hostgator at all costs. They do not care about their customers' businesses, and their 24/7 support is simply a lie. I pity you if you try to upgrade to a new or better server because you are screwed.

  • ecarlesi Emiliano Carlesi (@ecarlesi) reported

    Possible threat on help-info1[.]com #hostgator

  • squonk15 Joshua V. Best (@squonk15) reported

    @HGSupport @HostGator Hostgator is terrible. Do not use them under any circumstances, and if you are able to get away from them, do so immediately before you are completely screwed.

  • rockstarmaxey DaveTheTech (@rockstarmaxey) reported

    @HostGator Why on EARTH, have you made it literally impossible to gain access to Live Chat support? I found a leftover link to another Live Chat support that said, "Sorry, we're not the support you're looking for." I've been a customer since 2009. I've NEVER had this much issue.