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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (44%)
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E-mail (22%)
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Domains (19%)
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Cloud Services (8%)
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Web Tools (6%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Luziânia |
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| Cascavel |
Hosting | |
| Curitiba |
Hosting | |
 Shirley |
Domains | |
| Araras |
||
 Cochin |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Gellman
(@SCUncensored) reported
@WrestlingTradi2 I had the same issue with my site earlier this week. Are you with Hostgator?
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The Rustic Wanderer | Kshitij
(@rusticwanderer) reported
@LeelaWelch @WordPress @HostGator Is it stuck in a login loop or what seems to be the problem?
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Panos
(@tazmahan) reported
@HGSupport We did and the response was to send a mail to the recipient that couldn't receive it and that it did pass your mailgates without any problem. But the issue is that spf dns queries are still more than 10 when using hostgator's suggested spf record.
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Moti Kharel
(@motikharel) reported
@ionos_com worst web hosting, no cPanel, none of the file and folder are uploaded with correct file permission. Pay little extra a go to Hostgator.
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Lora
(@Loravara) reported
I grabbed a domain and hosting at Hostgator, and I'm already having trouble. It says to configure my name server, and I follow their instructions, but I don't see what they're talking about. Is it a JAWS issue? This is not a good way to start.
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Leela Welch
(@LeelaWelch) reported
First step is figuring out why my @WordPress website stopped working about a month ago. I can't even access the admin login page. @HostGator
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Christian O'Brien
(@VmiProductions) reported
@HostGator I have no backend access- can you either fix the issues I have repeatedly as for or give me my money back so I can move to a decent hosting company
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Mohit Bhatia
(@Imafia97) reported
@HGSupport my webmail is super slow since a month, please help
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Abhishek Jain
(@abhishekdgeek) reported
@HGSupport If you really want to help, make sure someone reviews the lame excuses your team makes to close on cases.
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Abhishek Jain
(@abhishekdgeek) reported
@dantediakos @HGSupport +1. They have broken the trust of 3 years. They won't refund for remaining period even if I chose to cancel my services with them. Support will just waste your time. @EigGroup does that to every company they take over!
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Marcelus Modesto
(@macelus) reported
@HGSupport I ALREADY TRIED TO SOLVE MY PROBLEM 5 TIMES, I JUST GAVE UP AND I'M CHANGING PLATFORM
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Sean Spratt
(@seanspratt) reported
@HostGator you *really* need your browser based live chat support to have a sound notification feature. It's impossible to multi-task while working with live chat without any sound notifications. Bad for your CSRs and bad for customers.
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Ritesh Nathwani
(@rajdzines) reported
@HostGator why your chat system has no alert sound ? its very very bad that no alerts .. because I have to stick here for the answers !!!?? being a tech giant ... tech company why you are doing this to your loyal customers ?
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Mohit Bhatia
(@Imafia97) reported
@HGSupport The whole webmail is down, cant even access it. Please help
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ontopdownunder
(@ontopdownunder1) reported
@DigitalPacific I joined you to get away from HostGator and the conglomerate that owns them, this is a bad joke
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AA Media Studios
(@AA_MediaStudios) reported
@HGSupport @HostGator can you confirm that there are some server issues and the admin is working on it? We've had issues with some sites for 24 hours!
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CryptoSmart
(@osas_engr) reported
@HostGator I don't want to be harsh but I have an issue that has not been resolved for the past 48 hours and it doesn't tell good of your service. I have spoken to more than 6 customer agent and submitted all necessary documents yet no results and is affecting my busines #badcustomerservice
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Ruster
(@VeniceSprings) reported
@letsencrypt I'm not sure whats up but for a few months now my certificate has not been working. hostgator took a look, customer said they fixed it but it still isn't working on my side in any of my browsers, and friends said its not working on their side either. not sure what ive done
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Tom Tolkien
(@tomtolkien) reported
@HGSupport @HostGator Your support chat said there was no PHP8…
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digiDZine Creative
(@ZineDigi) reported
@HGSupport cant log into hostgator my hostgator support doesnt even take me to teh support window. is hostgator down?
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Divine Rabbit
(@TheDivineRabbit) reported
lol @bluehost just lost $18,000/year. I've used @HostGator for so many things, always hated it, but it worked... Tonight's issue just tripped the trigger, moving the websites I manage to my colo.
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Ritesh Nathwani
(@rajdzines) reported
@HGSupport why your chat system has no alert sound ? its very very bad that no alerts .. because I have to stick here for the answers !!!?? being a tech giant ... tech company why you are using such a poor chat system for supports? why you doing this to your loyal customers ?
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Megan Newman | eCommerce | Startups
(@Megannewman99) reported
@2Goodtoknow @HostGator True. Without digital and content marketing - the content will never be read.
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Heath Dingwell
(@HeathDingwell) reported
from
Port Saint Lucie, Florida
@HostGator Your chat support down? Tried a couple of times now to speak with someone - get a message saying I’ll be connected to an agent within 5 minutes, and yet no one ever shows up. Need to renew my domain, but portal says my domain has been deleted. How’s that happen?
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Progressively Disgusted Elizabeth
(@DoubtNQuestion) reported
Sooo disappointed I switched from HostGator to @bluehost BH has been nothing but problems since I signed up. Extra charges & unable to access my web-builder. Chat support worthless. Finally able to call in & they act like they're doing me a favor fixing what they screwed up.
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kinkofthelovelies
(@kinkofdalovelys) reported
just saying because i JUST noticed, adding the social login to @hostgator was probably the worst idea ever.
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Juan José Ruiz
(@jjrruiz) reported
@HGSupport Is it possible to prioritize this issue, please? Please understand it's a really really urgent issue. It's #phishing which was reported a month ago (May 12th). Currently it continues stealing banking credentials from customers and is necessary to stop it as soon as possible.
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Abhishek Jain
(@abhishekdgeek) reported
@HGSupport I got 1 month credit but that's not something I need. I want the 99.9% uptime promise. Customer care gives random excuses like: 1. N/W connectivity issue at server. 2. DDoS attack . I asked for you to move me to some other server but request is not answered and ticket is closed!
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Abhishek Jain
(@abhishekdgeek) reported
@nilanjanakcs @HostGator @HGSupport +1. They have broken the trust of 3 years. They won't refund for remaining period if I chose to cancel my services with them.
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Sandhya ᴿᵃᵃᵃ ᴬᵍᵉⁿᵗ 🇮🇳🇮🇳🇮🇳
(@SandhyaXYZ) reported
@HostGator What happened to Austin Data Centre? I'm unable to contact support. always throwing error "We are facing issues in accessing the services hosted in our Austin Data center."