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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (50%)
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E-mail (23%)
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Domains (23%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Recife |
Domains | |
 Ashburn |
||
 Bogotá |
Hosting | |
| Limeira |
Hosting | |
 Chandigarh |
Domains | |
| Chandigarh |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Jaleesa Esq. 🇧🇧🐸💖
(@alienindaroom) reported
Man this website and email has been down all day. Haven’t been able to access other work-related sites either cause of email issues. Hostgator gotta work faster 🥴🙃
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Syneidesis
(@MagoDuende) reported
@MonthlyPuroresu @HostGator @HGSupport It has been like that the whole day, their chat support hasn't worked during the week, the problem is that they didn't even send us a warning email, I have many clients super angry today because there is no email service
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Terry Pochert
(@PochertTerry) reported
@HostGator Help! Having problems connecting to your mail servers. What might be happening?
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Monthly Puroresu
(@MonthlyPuroresu) reported
@HostGator @HGSupport Down completely for over two hours. No access to email, nothing
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Amanda S. Green
(@AmandaSGreen) reported
@HostGator So what is the current status? What is the timeline? There has been a complete lack of communication on your end about this problem.
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Human Nature magazine
(@HumanNaturemag) reported
@HostGator We've had @ipowerhosting for 15 years and this has never happened. se @hostgator for a different site and this has happened twice in one week. Bigger is not always better. Time to move your business.
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🕉SpiritOfTwilight☯️
(@spiritoftwi) reported
@TeaAddictWitch @ThymelessC @HostGator I tried dreamhost a couple of years ago. They had an issue transferring my primary domain within 14 days. So I decided to move on.
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0xCHRiS
(@cgeyne) reported
@HGSupport @callmelexis helpchat is not working
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Tea Addicted Witch 🏳️⚧️🏳️🌈🍵
(@TeaAddictWitch) reported
@spiritoftwi @ThymelessC @HostGator Eek. Yeah **** happens, their Twitter is filled with lots of angry people. One thing I've liked about Dreamhost is the super fast and helpful customer service. If I'm paying for something and it goes down due to a failed install I want help asap.
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LatherandMore
(@LatherandMore) reported
from
Houston, Texas
@HGSupport We are in the middle of a major sale and our website is completely down! What is going on? Help please
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Comics Command Post
(@ComicscmndPost) reported
@HostGator This is completely unacceptable. We pay a lot of money for your service.
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Dave Corbin
(@dpcnh1) reported
@MagoDuende @tiingenieros @HostGator Depends on what servers your sites are on. I have 2 up and 2 down right now. Email on the ones that just went down has been acting odd for a couple of days.
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strongvoice
(@strongvoice) reported
@jamiepogue @HostGator I was just checking. They're doing a system upgrade. I didn't receive an email about it. I also am not able to log onto the forum w/my current username+password to find out more. Maybe you can for your site(s). Go to support, then enter that your website is down to get there.
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Nazrul Islam
(@NazrulI74715424) reported
@HostGator You could send an email warning your customers. Please solve the problems as soon as possible and come back with more power and speed.
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strangershots
(@strangershots) reported
@HostGator So what do you offer to customer whose websites are down for almost 2 hours now?
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🕉SpiritOfTwilight☯️
(@spiritoftwi) reported
@TeaAddictWitch @ThymelessC @HostGator I've been using woocommerce in conjunction with PayPal for probably 5 years. Never an issue. I just use the addon for PayPal instead of the woocommerce payment gateway.
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Syneidesis
(@MagoDuende) reported
@tiingenieros @HostGator websites are still not affected by this mess, I see all my hostgator websites no problem, only emails are a mess, your website indicates a problem with DNS are you sure you paid your domain renewal or something like that?
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Matt Milano
(@NeXTLoop) reported
Is @HGSupport having problems? My #HostGator hosted site has been down for hours and I can't get through to support.
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Montreal Tony
(@mtltony) reported
@HostGator Shame on you! I lost revenue ad money because of this. This has been going on for a week. Unacceptable! I lost my ranking on Google. 15 years of hard work down the drain.
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Ensley Tech Solutions
(@EnsleyTech) reported
@mtltony @HostGator 15 years down in 2 hours? What on Earth happened?!
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Create.com
(@createdotcom) reported
@Cryptog33z3r @HostGator @RadioShack Happy to help. Come on over for a free year.
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Tea Addicted Witch 🏳️⚧️🏳️🌈🍵
(@TeaAddictWitch) reported
@spiritoftwi @ThymelessC @HostGator Checking out your site now actually! I run several and pay a flat rate plus domain reg renewals and haven't had any downtime issues save for bad WordPress installs. I do backups often
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Tea Addicted Witch 🏳️⚧️🏳️🌈🍵
(@TeaAddictWitch) reported
@spiritoftwi @ThymelessC @HostGator Ugh that's frustrating. I've never had an issue with that but I've had past hosts sell my domains out from under me. I always check to be sure they're locked and paid for now.
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🕉SpiritOfTwilight☯️
(@spiritoftwi) reported
@TeaAddictWitch @ThymelessC @HostGator I've been managing my own site for years. I won't do (and never have used) a free service. I pay yearly for my hosting and they're supposed to be number one.
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Jamie Pogue
(@jamiepogue) reported
Frustrated to see that myself and so many other @hostgator users are having issues. Websites not loading at all. Thankfully we don't use HG for email. Isn't there any kind of redundancy to prevent this from happening?
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Jamie Pogue
(@jamiepogue) reported
@strongvoice @HostGator I have contacted support but unfortunately you have given me a more detailed description of the problem than they have. They did credit our account a month since it meets the criteria of their Uptime Guarantee. Currently looking up HG alternatives...
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Michael Hudson
(@mhud) reported
@HostGator many of your DNS servers are down, knocking a lot of your customers offline. Do you have a status dashboard where we can see an ETA for resolution?
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White Lightning ****
(@WLPComics) reported
Hostgator's DNS servers are down, they say as a consequence of their server migration from a few days ago. That's why WLP's websites have been inaccessible this afternoon. No idea when they'll be back up. Please be patient.
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🕉SpiritOfTwilight☯️
(@spiritoftwi) reported
My website through @HostGator is down for the 3rd time in the past week, and down for over an hour. Does anyone else have a hosting company they'd recommend....just in case I blow my top.
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0xCHRiS
(@cgeyne) reported
@HostGator any news about fixing your connectivity issues?