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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (48%)
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E-mail (22%)
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Domains (22%)
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Cloud Services (9%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Caraguatatuba |
Hosting | |
 Deltona |
Hosting | |
 Greater Noida |
Cloud Services | |
 Solidaridad |
Cloud Services | |
 Lima |
Domains | |
 San José |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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MIXITBABY
(@mixitbaby) reported
@HostGator This whole situation is pathetic. No updates, no support and no compensation when this happens and it's happened a lot lately... anyone recommend a more reliable reseller platform that actually cares about their customers?.. like I do mine...
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Bytesnbeers
(@BytesnBeersTV) reported
@hostgator used to by my go to for stable hosting...today all of my clients' sites and email have been down ALL DAY, no communication from HG, support is useless, and I'm done. Please send me your hosting co recommendations, this is absolute bullshit.
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S'more Brands
(@smorebrands) reported
@HostGator I'm back online now, thanks. **** happens, I get that. But when you don't explain the situation we can't estimate the future risk. So I imagine a lot of us will assume the risk of this continuing is high and will migrate to another host.
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montrealspur
(@MontrealSpur) reported
All my clients are down as well. @hostgator - please give us an estimate when this might be resolved. Many of us are having massive problems because of this.
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siddharth sharma
(@sid1035) reported
@HostGator Even Affiliate program is facing the issue - your tracking platform Impact Radius is also showing sales Inactive since long and people are not getting any revert please advise
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Ashish
(@Ashishhustle) reported
@HostGator The fun part is their server is now responsive but chat support is still in pitch black mode.
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Oscar Aguilar
(@prometeusx) reported
@LaurelNevans @HostGator @HGSupport I´ve been testing racknerds for more than 2 months and so far so good, I´m moving all my accounts from HG, and the support has been good and fast
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Salt Solutions INC
(@SaltSolutionINC) reported
@HostGator This is the second time, my websites going down... It is about time to move to another provider. I have been with HG for couple years, unfortunately the service is going down and it is getting worse. All my websites are down right now for 3 hours so far.
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Giovanni Serna
(@giovaserna) reported
@HostGator I’ve been working for 10 years, but no more…3 break down ( 21 Oct, 26 Oct and Today) is toooooo much.
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D E L O W U S U aka Pianoman
(@platinummind) reported
@HostGator servers are down due to a cyber attack.
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Ashish
(@Ashishhustle) reported
@HostGator Eventually the server is responsive. Seems like a network issue.
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Leanne Foulger
(@LeanneFoulger) reported
@HostGator Still down. Can we get an update. This is unacceptable
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Unlimited Studios
(@webdesignpr) reported
@HostGator We are loosing face and money. Please solve this issue ASAP! We, your customers, will loose money and clients.
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Keith Holm
(@HolmKeith) reported
@HostGator @HGSupport has the absolute worst customer service. I paid them to upgrade my VPS to the Snappy 8000 and in that process they somehow crashed my server. I actually have no idea what happened, other than I have had no access to my site since 1:00pm Monday!
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Alonzo Foreman
(@zoforeman) reported
@david_giorgi @HGSupport @HostGator Stay away from MT, our sites have been down consistently the past week with no resolution in sight. They have gone down hill lately and many are migrating off.
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Central Scrutinizer
(@Philalethesa) reported
@HostGator After years of literally no problems there's been frequent outages over the last couple of weeks. What's happening? Online chat just dumps my connection. All in all very poor service from the gators. I'm getting ready to jump ship!
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Rich
(@SharpguyRich) reported
@HostGator and work on SSL for the brave browser...Im sick of this crap. Every time I pull up my site the lock is missing....this keeps happening, and the last time I could not even log in to my HostGator dashboard...HG is going downhill
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Bytesnbeers
(@BytesnBeersTV) reported
@HostGator @HGSupport all my sites are still down. What is going on over there??!?
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Oscar Aguilar
(@prometeusx) reported
@GTrader38 @HostGator I´ve been wiht HG for more than 10 years but Im moving all my accounts now bcuz all the problems, I´ve been testing racknerds for 2 months and so far so good and the support is really good and fast
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Bryant Hester
(@JuxVP) reported
@HGSupport @HostGator Dedicated server is down going on three hours now. Was informed by support call that there was no need for me to report. Any ETA on restoration of service?
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dhb
(@_deeaitchbee) reported
@HostGator "some customers" Bro your own website is down. Everything is down.
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Pandita
(@SeamanPandita) reported
@HostGator @EveryChildMatt I'm experiencing the same - no cpanel, whm or any access at all. Not just websites down - no email, etc.
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Salt Solutions INC
(@SaltSolutionINC) reported
@PngImgCom @HostGator @FastCometCloud So far 10 websites and no issues at all. Customer support is amazing
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Greg Moore
(@TxMerak) reported
@HostGator Sites down for hours on end. No response from anyone. "Phone Queue" now says there are issues and redirects to chat. Chat times out. No access to my reseller account and customers are pissed. Agree with others, might be time to look for a more reliable host...
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InBurgerVeritas
(@InBurgerVeritas) reported
Hey, my website is still down!!! I m losing money 💰!!! No one on customer care. #hostgator
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MacMaven Consulting
(@MacMavens) reported
@HGSupport, I'm supporting a HostGator customer with IMAP mail. A problem with a large inbox: iOS Mail app isn't sorting chronologically when downloading mail. Presumably it's sorting by message UID on server, which got out of order. Do you have a procedure to fix UID order?
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Michael Ray
(@MichaelYorgle) reported
@HostGator Huge problem. 3 of my 4 reseller accounts are down and 4 of my client's 8 servers are down. Please give us more information, some kind of update. This is much bigger than some websites are down. It looks like you have dozens of servers completely offline.
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Nasir Khan Saikat
(@nasir8891) reported
@HostGator this is happening again and again. I faced similar issue multiple times in last few weeks!
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LEVELED
(@goleveled) reported
@HostGator Everyone that relies on one server to host their website is living in the early 2000s. At this point you should be using CDN networks and hosting DNS that allows your website to be up if one server goes down. Hostgator was great before Brent sold. Now there is now advancement.
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John Goulding
(@_LifeOfJohn) reported
@R1Creative @HostGator Same. Used em for years. Price gone up and up in that time. And service getting worse. Lack of comms pees me off.