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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Hostgator Outage Chart 12/02/2025 06:55

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

  1. E-mail (26%)

    E-mail (26%)

  2. Hosting (24%)

    Hosting (24%)

  3. Cloud Services (22%)

    Cloud Services (22%)

  4. Domains (17%)

    Domains (17%)

  5. Web Tools (11%)

    Web Tools (11%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
MexicoSantiago de Querétaro E-mail
MexicoChihuahua Web Tools
NorwayOslo Hosting
JamaicaKingston Hosting
United StatesSalt Lake City Hosting
CanadaEmbrun Hosting
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • fkgibbs fkgibbs (@fkgibbs) reported

    The support tech at @HGSupport @HostGator promised to send me an email with the link to a forum where I can track their progress on fixing the email problem. That was 2 hours ago. It just occurred to me, he can’t send an email either. This is nuts.

  • gemmalouise_may Gemma Louise May (@gemmalouise_may) reported

    @HGSupport I've been trying your live chat support for weeks, multiple conversations and had absolutely no help what-so-ever.

  • virtualismex 𝑬𝒅𝒖𝒂𝒓𝒅𝒐 𝑹𝒐𝒎𝒆𝒓𝒐 (@virtualismex) reported

    @HostGator Servers with mail problems since yesterday affecting clients (infiniti and grace at least). Emails do not reach recipients 😤 @HGSupport

  • uniquewedidea Unique Wedding Supplies (@uniquewedidea) reported

    @HostGator when are your going to sort your outbound server issues, 5 days now and emails taking up to 18 hours to be delivered...not good

  • __stardst Mei ✨ (@__stardst) reported

    @HostGator Hey! Our SMTP service does not work since last friday. Are you going to fix it?

  • gemmalouise_may Gemma Louise May (@gemmalouise_may) reported

    @HGSupport is there an email I can use to contact support? Your chat service is terrible.

  • nsyncfiction It’s Gonna Be May (@nsyncfiction) reported

    Is anyone seeing popups on the archive or is it something on my machine? I saw that hostgator was having some server issues so I checked the site. I was able to stop them with a popup blocker but I don't want anything malicous installed on our site.

  • spiritoftwi 🕉SpiritOfTwilight☯️ (@spiritoftwi) reported

    Guess what I'm doing right now? Chatting with @HostGator again for the fifth time in a week / third time within 24 hours. What a ****-show.

  • nick_knezevich nick knezevich (@nick_knezevich) reported

    @HostGator I’m so upset with the quality of your service. Such a simple request I need and I can’t even get you on the phone. It’s been 2 days that I’ve been trying. The Chat online you recommended when I called doesn’t respond. When I call it’s crazy hold times or you hang up.

  • ImEdward83 Edward Johnson (@ImEdward83) reported

    @HostGator @HGSupport @hostgatorindia Hello, Brand Ambesaddor of worst hosting of world. Any update for the solution???

  • olopeza Oliver (@olopeza) reported

    @HostGator Again email service is down @hostgator

  • tazmahan Panos (@tazmahan) reported

    @HGSupport any news about the latest email deliverability issue? Some mails are delivered after hours, others do not, without any message. All clients are ranting and we don't know what to tell them... Once again we provide terrible service without being our fault. 😔

  • illegalFawn illegalFawn (@illegalFawn) reported

    @hostgatorindia @HostGator did it yesterday, subject is "phishing in your network"

  • tabrisius Tabrisius (@tabrisius) reported

    @HGSupport email issue again!!!

  • VitorRosas Vitor Mastrangelo Rosas (@VitorRosas) reported

    @HostGator @HostGator any news? Services are still down...

  • shoaibhussain Shoaib Hussain (@shoaibhussain) reported

    @HGSupport Any way of giving an ETA? Last week websites were down and now emails not getting getting delivered on time since yesterday!

  • bhrtchaudhry भरत चौधरी (@bhrtchaudhry) reported

    @HostGator @hostgatorindia You service is getting degraded/terrible DBD. Mail Server not working from past week. Are you guys looking into it? #HostgatorDown

  • mohamedemam95 Emam (@mohamedemam95) reported

    @waltinhobr @HostGator I had the same issue and i've already lost customers. I took the decision to move to another server whatever it cost and was the best decision and not gonna wait even for there live chat that do not connect to any agent Now i'm using a faster server

  • spiritoftwi 🕉SpiritOfTwilight☯️ (@spiritoftwi) reported

    Still chatting with @HostGator since 9:00am this morning. It's now 11:08am and they still have yet to resolve my server issue.

  • tigo Tiago Dias (tigo) (@tigo) reported

    @waltinhobr @shoaibhussain @HGSupport Bad idea

  • iam_donolaf Olaf (@iam_donolaf) reported

    @HostGator Because I have been having issues logging to the backend and sometimes get redirected to another site

  • DanielB76985500 Daniel Baptista (@DanielB76985500) reported

    @HostGator Down again?

  • waltinhobr WalTRInho- Libertadores eu sou Tri (@waltinhobr) reported

    @HostGator My clients are complaining since Friday! Fix it!!!! I want to know if there will be any discount on the billing for this reason.

  • Kingofcarrental King of Car Rentals (@Kingofcarrental) reported

    @HostGator I’ve been a customer for over a decade and am ready to pull the plug.This is the second multi day outrage in the last few months and I’m sick and tired of money my business continues to loose because my communication is cut wirh my clients is severed because of your incompetence

  • waltinhobr WalTRInho- Libertadores eu sou Tri (@waltinhobr) reported

    @shoaibhussain @HGSupport For me it´s not a problem. I´m brazilian

  • shoaibhussain Shoaib Hussain (@shoaibhussain) reported

    @HGSupport @HostGator still not resolved. Will it be soon or will it take days like the data center migration which you had last week ? websites were down for most of last week!

  • ChurchillId Churchill Idika (@ChurchillId) reported

    @HostGator have you forgotten me finally? What's going on Guy, this email issues are affecting my business. Please health care is not a joke

  • hither2forlorn Bob (@hither2forlorn) reported

    what is an alternative to @HostGator ? @HGSupport sucks big time now. Been with them for over 10 years, now its time to move on.

  • partydress4u Fabulous Party Dresses (@partydress4u) reported

    @HostGator The sites are still not working. What's up?

  • iam_donolaf Olaf (@iam_donolaf) reported

    @HostGator Having this issue