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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (48%)
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E-mail (24%)
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Domains (20%)
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Cloud Services (8%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Caraguatatuba |
Hosting | |
 Deltona |
Hosting | |
 Greater Noida |
Cloud Services | |
 Solidaridad |
Cloud Services | |
 Lima |
Domains | |
 San José |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Brian 💬
(@ezas123) reported
Customer a long time with @HostGator and their support is totally dropping the ball the last 3 days my site has been offline . Two years worth of work totally lost. Can't believe they haven't escalated my concerns and gotten me a solution. Seems like they're hiding something.
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Liam
(@Vahkiti) reported
@HGSupport Make no mistake, I don't think any of us have any intention of staying with your service after this circus, but we will NOT be rushed into finding a new one either.
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kushymakeke10191986
(@kinkyk1086) reported
Woot. its not down on my laptop but on my PC it is. Lets see if hostgator opens.
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Acadia Systems, Inc.
(@acadiasystems) reported
@HostGator Still an issue! Update your customers!
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Jenny 🇺🇦
(@JennyMakesStuff) reported
@maedizon168 @HostGator @HGSupport Same here with my dedicated server. Unbelievably difficult to finish any work. This has been happening since the outage a few days ago.
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Brian 💬
(@ezas123) reported
@satan6x @HostGator Just keep on getting the run around. Wishy washy shady responses. Different findings each time. They are not being transparent and totally dodgy. Probably got a trojan horse. This is so bad. Such bad business.
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Olufisayo Ogundipe
(@FisayoPatrick1) reported
The most important thing for me when trying to use any app, feature, brand, etc. is to find out if I can chat with their customer service rep. For example, I'd prefer to use HostGator over any hosting coy because of how quickly their customer care rep answers their chat.
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Kenny Rogers
(@kanduthedog) reported
@ezas123 @HostGator Had the same problem a couple of weeks ago. You should not have to @ them on Twitter to get them to fix their support.
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Liam
(@Vahkiti) reported
@HostGator Here's what's gonna happen: You're going to tell us EXACTLY what you want us to do. No more of this vauge "reduce it further" bullshit. Then you're going to **** off and leave us alone until we're good and ready to leave.
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TrollAndoVoy
(@TrollAndoVoy) reported
@HGSupport our dedicated server has been down for 24h and not feed back at all from support and the server is still down. You used to have a good support department. But now is a nightmare!
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Gyandeep Soni
(@gyandeepsonis) reported
Such a useless Company full of bloody fools. Think twice before you buy any service bcoz NO PHONE SUPPORT. Still they are in covid situation. Rest all other co. Godaddy, Bigrock, Hostgator etc. are working actively.
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Liam
(@Vahkiti) reported
@HGSupport Oh believe you me, my feedback is something I think you would rather not hear, because after the crap you folks have put us through, it would involve some VERY choice words.
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Jeff Strobel
(@JeffStrobel) reported
You haven't experienced hell until you've tried to get support from @HostGator. Seriously, don't use Hostgator.
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Lwazi Dlamini
(@Lwazi__Dlamini) reported
@HostGator your support platform is down
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Jenny 🇺🇦
(@JennyMakesStuff) reported
@maedizon168 @HostGator @HGSupport I've been waiting for someone to enter the HostGator Support chat ... this is so frustrating.
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Jenny 🇺🇦
(@JennyMakesStuff) reported
OMG @HostGator you're KILLING me. My site is sooooooo slow.
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WWWeb
(@maedizon168) reported
@HGSupport @HostGator All my websites are sometimes down the up whats happening? And my dedicated server became too slow. Any updates if you are done fixing your server since yesterday??
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Yevo
(@Yevo_a) reported
@twainmurua @HostGator Mine just started working hopefully continues - all I got was admin is aware and working on it but I realized there was some issues with the php configurations that they had messed up on
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Brian Gallagher
(@bgallagh3r) reported
@HGSupport It's been a few days and this networking issue has persisted. There has been little transparency about the issue at all other than "We are on it". Do better @HostGator.
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Sebastian Murua
(@twainmurua) reported
@Yevo_a @HostGator Having the same problem but with Bluehost is the same data server. Have they provided any solution?
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WWWeb
(@maedizon168) reported
@HGSupport @HostGator All my websites are sometimes up and down whats happening? And the dedicated server is became too slow. Any updates if you are done fixing your server??
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Yevo
(@Yevo_a) reported
@twainmurua @HostGator @bluehostsupport It’s been working fine so far. That was the same issue external connection as well as outgoing connections were failing. I did realize that the php configs were reset such as max post size and execution time so I had to change those as well not sure if it’ll help
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Sebastian Murua
(@twainmurua) reported
@Yevo_a @HostGator Have you had stability they told me the same crap in @bluehostsupport but it hasn't resolved the issue. I have an external API connecting to Bluehost but I get constantly a 503 error.
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WWWeb
(@maedizon168) reported
@HostGator @HGSupport My dedicated server has intermittent connection. Whats happening? Sometimes up and sometimes down. In just a span of minutes. This is not stable. Its been 3 days already
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Brian Gallagher
(@bgallagh3r) reported
@acadiasystems @HGSupport @HostGator Dropped connections, errors when checking email, my server monitoring tools tell me the server is offline throughout the day. Very frustrating. Multiple clients affected across multiple servers. No response from HG aside from "We are on it". It's been DAYS. 🤬
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Dillon
(@dillonsname) reported
@HGSupport Site is down again and you guys aren't responding. It's been hours now, still waiting for a response
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Roiër
(@rogeliosp) reported
from
Morelia, Estado de Michoacán de Ocampo
@HGSupport Ey the server is down and we have no response on the chat
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Surf For Local Music Social Fanzine - #SFLM-SF
(@SFLMS_Fanzine) reported
Hello followers! We are looking for a new hosting service as the current one @HostGator is not working out for us. We keep getting the run-around. Tech chat send us to email and then crickets. 3+ months of being down but we will be back soon.
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Liam
(@Vahkiti) reported
@HostGator This is opposed to simply stating that "This is technically fine, but know that you won't get our help with backups."
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Tariq O. Rehman
(@TORehman) reported
@HGSupport We have a situation and your help desk agents and the admins are unable to resolve the issue since Friday afternoon.