Hostgator

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Hostgator Outage Chart 11/21/2025 13:50

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

  1. E-mail (31%)

    E-mail (31%)

  2. Cloud Services (24%)

    Cloud Services (24%)

  3. Domains (19%)

    Domains (19%)

  4. Hosting (17%)

    Hosting (17%)

  5. Web Tools (10%)

    Web Tools (10%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilPalmas Domains
MexicoCuauhtémoc E-mail
BrazilFortaleza Hosting
MexicoMiguel Hidalgo E-mail
IndiaJewar Hosting
MexicoLeón de los Aldama Hosting
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • securewp WordPress Security (@securewp) reported

    Been trying for 6 days to get a SSL installed. @HGSupport is incompetent... the WORST support on the web! @Hostgator is still has HORRIBLE service! Stay away... #HostgatorSucks #Hostgator

  • mensajetextos Mensaje Textos (@mensajetextos) reported

    @HGSupport Hello, All sites that use a database are down. Pages that are static are up. Is this a WP problem or has there been a hack?

  • TheDigitalHippi Debbie Forand 👋🌿💻 (@TheDigitalHippi) reported

    So disappointed in @HostGator their support team has completely jacked up my sites. Who is your hosting company? #frustrated #blogger

  • networkcompare Mobile Comparison (@networkcompare) reported

    @HGSupport @HostGator Is this an actual joke? All my email accounts across dozens of domains have been down since you broke all DNS on all my VPS. Your admin now told me I need to reply to an email to fix this. DNS is down so I HAVE NO EMAIL ACCESS STILL! It's been over 48 hours!

  • cessariuss Cesar Mansilla (@cessariuss) reported

    @HostGator Yesterday I complied with all the instructions received by DM and I still have no response from support. Anything else I have to do???

  • marouane_rhafli Marouane RHAFLI (@marouane_rhafli) reported

    Is @HostGator site down again ?

  • sacj2000 Jesus Sanchez Cuevas (@sacj2000) reported

    @HostGator i need your help, your team support dead My service of mail, i don't create ticket of service, only chat, six days offline my service, need help

  • 510_BUDS_OUT BUDS OUT (@510_BUDS_OUT) reported

    @HGSupport Is this why I can't get anyone to gives us some certainty about this supposed 99% uptime you guys tout around? We have a reseller package, how do I sell this? I'm tired of dealing with outsourced support with no authority, do you even have US-based folks who can talk business ?

  • Hannalytics1 Hannan (@Hannalytics1) reported

    you will have to find a web hosting service for your site. Some services will cost you a lot of money, but you can find good hosting services on a budget. Examples of cheap but quality hosting services are Hostinger, HostGator, and BlueHost, (4/11)

  • JayMarroquin Jay Marroquin (@JayMarroquin) reported

    @HostGator is absolutely the worst hosting service provider I've ever had. Over the last month, multiple websites just randomly go down for over 5 minutes at a time. This happens multiple times a week. If I didn't have downtime notifications I wouldn't know about it.

  • cessariuss Cesar Mansilla (@cessariuss) reported

    @HostGator Good morning @hostgator !! We have been having problems with the mail outbox for 22 days with 3 domains....we know that the service is basic, but why so much delay in the solution???

  • klifokumu Lowie (@klifokumu) reported

    Hey @HostGator, what's up with your servers? all websites hosted buy you are literally down. This has been going on for a while now. Your support @HGSupport is not helping either!! #wordpresswebsite @WordPress

  • Runt4Ever Lori Matthews (@Runt4Ever) reported

    @HGSupport So why are you billing me a week early..customer service rep is not helping

  • networkcompare Mobile Comparison (@networkcompare) reported

    @HGSupport How can I have an ID when you have broken DNS so all my email accounts are not working? This has now been over 48 hours. DNS completely broken. All domains down, websites down, email down. No response whatsoever from Hostgator.

  • yahighnez2u Chantal Jones (@yahighnez2u) reported

    @HGSupport Hello…I’m unable to login to my portal. May I receive assistance with this please?

  • knavethemage David Madison (@knavethemage) reported

    @HGSupport @HostGator I thought you WERE support?!

  • IbnKhalis ﻣﺤﻤﺪ ﺑﻦ ﺧﺎﻟﺺ (@IbnKhalis) reported

    Who else uses @HostGator? Been having a lot of trouble with them lately. Website has constantly been going down and they’re trying to leverage me to buy into an upgrade 😤 customer support is a nightmare! #incompetence

  • abhishekdgeek Abhishek Jain (@abhishekdgeek) reported

    @mensajetextos @HostGator They don't, tracking via 3rd party software will give you a real understanding of how bad the are.

  • JayMarroquin Jay Marroquin (@JayMarroquin) reported

    @HostGator is absolutely the worst hosting service provider I've ever had. Over the last month, multiple websites just randomly go down for over 5 minutes at a time. This happens multiple times a week. If I didn't have downtime notifications I wouldn't know about it.

  • networkcompare Mobile Comparison (@networkcompare) reported

    @skystracloud I can access cpanel but think all DNS settings are lost because hostgator have had DNS down for 2 days now. I am on mobile without reliable internet and need sites and email accounts to be fixed!

  • realiconman Cornelius Emmanuel (ICON MAN) (@realiconman) reported

    @HostGator @WordPress @HostGator My WordPress Website Hosted on Your Platform is Down what's going wrong? Is it a general issue? Kindly Help me fix this

  • newstodaytamizh newstodaytamil (@newstodaytamizh) reported

    Aug 03: Hostgator's Users in Panic - Hostgators Order Panel Login System is Down. When Contacted the support team informed its an pan India issue they are working to resolve it probably it will be rectified within 24 hours. #Hostgator #hostgatorServiceDown #HostGatorIssue

  • Lucage Luca Gemelli (@Lucage) reported

    Do you want emails you send to be delayed six hours . Choose #hostgator. They will delay also replying to your case. Customer care is something different !

  • axymak Akshay Makadiya (@axymak) reported

    @HGSupport "Sorry for the issue, we are working on it", is the only word your customer care executive have. Can't expect more from you.

  • ScottSandry Sandry (@ScottSandry) reported

    @HGSupport I have several tickets regarding this, guess how many have been supportive? Zero. It's almost a month long issue. It's the worst your company has ever been in 10+ years. Is the default just blame the customer now? You guys admitted to changes and that's when problems started.

  • ScottSandry Sandry (@ScottSandry) reported

    @HGSupport So what scam are you running as none of your excuses fit. Sent multiple emails from same ip (ccd myself on most) 1 still gets rejected (1 I didn't cc) so it can't be my ip as the rest went fine. Also no cloud hosted email has issues. Are you trying to force ppl to cloud hosting?

  • networkcompare Mobile Comparison (@networkcompare) reported

    @HGSupport @HostGator this is the final straw. DNS on all my domains has been down for 48 hours plus. Your engineers haven't even given me an update in that time let alone fixed it. Dozens of domains without working websites or email for multiple days is not acceptable!

  • kamal_bunkar kamal bunkar (@kamal_bunkar) reported

    @HostGator @HGSupport what a poor service, 1:30 minutes on chat & you guys not giving support. case ID. 42767820

  • knavethemage David Madison (@knavethemage) reported

    @HGSupport @HostGator I appreciate the response. The website method is not working. I was trying to remember and change my password; but never got the email that they said they had sent. I need help to cancel this; because I don't know how to contact support.

  • JayMarroquin Jay Marroquin (@JayMarroquin) reported

    This is what happens when groups such as @NewfoldDigital (formally Endurance International Group) snatch up every local ISP they can and gut it to the bare minimums all in the name of profit. All of @HGSupport is now outsourced to India and it honestly sucks.