Is Hostgator down?
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
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Hostgator problems in the last 24 hours
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Most Reported Problems:
- Cloud Services
Hostgator Outage MapThe most recent outage reports and issues originated from:
Hostgator CommentsTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Hostgator Issues ReportsLatest outage, problems and issue reports in social media:
@hostgator I have suddenly lost access to the back end of my website. I went to your customer service and waited for 30 minutes and no one answers.
@HostGator Something is wrong with your customer website. I have reset my password 5 times, and it still tells me it is wrong. I even let the browser remember it after reset and autofill, but it is still wrong.
@SchoolBoy_JR @CountupDj Yea, what helped ME get in was taking a bs job at Hostgator , basically “call center tech sweatshop”. I found that on Craigslist. After I got that on my resume/indeed.com, recruiter hit me up for a software help desk position. Went up from there. All started at the end of 2015.
@HGSupport Gave up HostGator more than one year ago. Never again.
@HGSupport I thinks it's a system UI problem. I finally got through and got help (the second time) by going through the "new account" chat.
Companies like @facebook and @HostGator have a lot to learn from MailChimp support. After several requests with both companies... I moved on.
@ACTFibernet @ACTFibernetHYD is poor services, I am having very bed experience with the customer service and act commitment @HathwayBrdband @reliancejio @Airtel_Presence @InternetAssn @customerservice @HGSupport
@HostGator what a crappy Portal you have; can't change DNS, can't unlock a domain for transfer and can't change the contact info on a domain. For all that i have to contact support because the site is ALWAYS giving out errors. Glad i'm migrating to Namecheap
@HostGator My site is down! 😢
Juan de la Espriella
@HGSupport Yeah, JK... you tricked me. I'm still without service after a ton of time... I'm moving over to @AWSLatam chao!
Baring My Sole
@GayComicGeek I use HostGator, which is adult content friendly, and have very little issues.
@SiteGround Thanks. I don’t need further information. I need the problem correctly diagnosed and then corrected. Currently evaluating alternatives. @HostGator seem good.
@HGSupport your live chat is not working. i need your help urgently, please.
@JuiceboxCA - Wordpress - Originally BlueHost, but now HostGator; a cheaper but equal service IMO - It’s easier to commit to multiple years of hosting w/ a domain than to go with a quick 1-year setup. Renewal fees are super high, which is why I switched to HG and rebuilt my site from scratch
KGP Films Inc.
@HGSupport is there a timeline on the maintenance happening- my site is down and I’m missing emails.
@HostGator Because I have a managed WordPress site, my cPanel isn't available as shown in the FAQs, so I was having a hard time finding my DNS info. (Figured it out) Every time I tried to open a chat, I was directed to a page of support articles, and was never actually given a chat option.
A n k i s h
@HGSupport Those files where they have seen some issues have been deleted.
For the love of god, please stop putting in handy lil icons and links to your live chat support service that actually just direct to FAQ articles. If the FAQ articles solved my problem, I wouldn't need a live chat. It's so wildly frustrating. Looking at you @HostGator
@pppingme @HostGator I have same issue with multiple websites A records are non existent on lookupand hostgators support is clueless and unable to fix
@HostGator I'm disappointed with your service. I was recently having trouble launching a 2nd website, and allowed the CSR to go into my account to fix the issue. He fixed the issue, but while doing so, he mispelled my domain name, and HG says I'm basically stuck with it, so I'm done.
@Endouken1 @DaniMolina1982 Now it's time to leave #ifastnet I am now searching for another service provider and the nearest one hostgator
@HostGator Over priced services & difficult to reach customer support. I migrated else where & happy. We have to get out of the philosophy of making web hosting look so complicated.
@HostGator Google and hostgator provides the best customer support I have ever come across, they really so good that they must actually take classes and teach other companies how to run a customer support services
Lisa Kalner Williams
Had a great #custserv experience with @hostgator today. Counteracts the nonexistent service I've gotten from @filmora over the past 6 months ... almost ;)
@KishanP36903167 @HGSupport @HostGator Same with me.. bad company
@HostGator Don't know how put it nicely - but hostgator is piece of shit service. Not sure how are you guys still in business. Wayyyy better services are already out there with 1/10th of cost.
@HGSupport is something down, my emails are struggling
@HGSupport all details are sent in inbox,, the problem that you're creating tickets,, your admins are never responding,,, 9 days now in the same issue !!!!!!
.@digitalocean - without a doubt the most overly complex hosting to deploy a wordpress site (their 1 click install is truly shocking). Deadend support, a pointless (read: dead) community and i shit you not my shared hostgator hosting is posting faster results. #pisspoor
@HGSupport It was down for 8 mins 32 seconds. Now it is back up again. I will keep reporting the problem here.
@HGSupport It is now, Down again. Please check.
@HGSupport If happened repeatedly a few times within this month alone. Lasted for few mins to few hours. The error I get is connection time out. You can help check the server log or performance graph.
@evelynanne I’m at hostgator for $12/month and it can host “unlimited" # of sites. I get my domains from a different company (namecheap) that does free domain privacy. I don’t love hostgator though. I might need to move one of my sites to a different host because the site is slow.
Rosalyn J. Williams
@HGSupport Yes, I did have a support ticket, and I tried escalating it. Clearly it was my cancellation error, but if a service is already paid for, I don't understand why it can't be restored. ref:_00D36qEW6._5001QrQ1he:ref
@hardcore_ts @HostGator i have problem to access too... I'm From Santiago Chile
@HGSupport @HostGator not working too keeps loading after entering my info
@HostGator @ahmedghanem Try as a "NEW CUSTOMER" and see if it loads from there.
@nubby_ninja @dougmessel @HostGator @GoDaddy Don't forget, we'll NEVER sell your data or contact details.
@HaitianBoyEnt @GoDaddy @HostGator @Epik Fabulous customer service.
Haitian Boy Ent.™
@GoDaddy I’m switching to @HostGator you guys are the worst. Worst customer service ever.
Nubby Ninja ♿ ☠
@dougmessel @HostGator The domain industry is a total facepalm. That's why I keep my domains with @GoDaddy. I have far less issues with spam, and less issues overall with their services and tools. I use @hosthavoc for lightning fast and flexible web hosting.
@dougmessel Hey Doug @dougmessel, it sounds like you need Domain Privacy, according to domain regulations, registration information must be public record. The Domain Privacy service will make it so HostGator's information appears when people search that domain's info instead of yours.
@CandiceLeeWrite I've used & liked: Squarespace for my podcast (with Blubrry for media hosting) HubSpot for business WordPress (.com and .org both) ClickFunnels HostGator hosting (not bad) My no-no list: Wix GoDaddy website builder Joomla website builder SiteGround hosting
@HGSupport its been 24 hours now! my server is down
Hassam A Khan
A very pathetic behavior and responses from hostgator's end. After many many of the emails and messages, they replied but still they are not giving the assistance which a customer should get. #hostgator #patheticsupport
@TrueEyeTheSpy I use Cloudflare. I use their free service. It's news to ne that Cloudflare hosts. When I set up Cloudflare I switch the DNS to Cloudflare, but the website is hosted someplace else (like Hostgator). But, I'm not a super techy so maybe Cloudflare does also host.
@HGSupport Your support is very Poor, It More than 5 Days, Not Matter of 1 Hours...........
@HostGator Payment Has been Done, And Domain Still Showing " We are Processing your Payment" , Please look in to the issue, Kindly Check your Inbox.
@HGSupport @HostGator Thanks, I'm not really sold on plugins to fix the html or the process of running the entire site on WP. I'm going to hit up some design contacts soon and see where it goes.
Web Bharat Network
Dear host gator I m using your dedicated server but we are facing many issue everyday Acont hacked and email is not working we are startups we ate going to huge losses reason behind bad service from your team I want refund our payment @HostGator @ICANN @internetarchive
@HGSupport @hostgatorindia @HostGator really frustrated wid yr support in India. everytime has to raise new ticket for same query and previous ticket is closed after you guys reply. its delaying troubleshooting. next time not renewing with you.
The Expert Tutor
I couldn’t speak to anyone on the support chat today @HGSupport ! I want to cancel something!!
@HostGator finally talking someone who SHOULDN'T be talking to your customers. He's rude & impatient and making me wish I didn't just buy a 3-year hosting contract with you guys. I can DM you his name & your welcome to pull the call.
@HostGator have #CustServ issues again. My account was supposed to be migrated, & I guess there were issues but I didn't hear from you guys except when you sent me passwords/logins for someone else' account. I'd appreciate if someone can fix MY issues or help me.
@SamGichuru @enom @HostGator Maybe the support team member is an intern. (S)he had no time to sort your problem and sell Mandazi!
I can't log in to my @enom account, support sent me to my reseller @HostGator who sold me the account over 10 years ago. The support is terrible.
NEVER NEVER NEVER BUY ANY SERVICE FROM FAST COMET @FASTCOMETCLOUD #fastcomet = sucks #fastcomet = stomachache #fastcomet = businesskiller Capital One #hosting #webhosting #server #wordpresshosting #godaddy #a2hosting #hostgator #domain #wordpress
@PrinceWatercres Not to sound like an advertisement, but with a @HostGator reseller account we actually COULD set up our own Echidna-themed hosting service. :O
@HGSupport Support refused and demanded money. I think you need to get in touch with your chat support team. Please can you deal with this quickly (today) or I will have to use a different SSL provider.
@logico30 @HostGator Ah shucks, we're sorry to hear that your website is down. We'll get right on in, but first, please provide us the ticket ID.