Hostgator down? Current status and problems
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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Problems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
- Hosting (31%)
- E-mail (28%)
- Domains (28%)
- Cloud Services (9%)
- Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Domains | 6 days ago |
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Hosting | 8 days ago |
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Hosting | 15 days ago |
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Hosting | 16 days ago |
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Cloud Services | 19 days ago |
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Domains | 19 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Dub (@DubWhitlow) reportedY’all are trash @HostGator 🗑….emails have been down for close to two weeks now costing us over 100k in contracts. Reached out to customer “support” multiple times and nothing. 🤬
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Hiren Khambhayta (@hiren904) reported@HostGator my email services are down since a week. I am just getting assurance via live chat and emails since 3 days. Case red no. 42176110
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crypt0bank.eth (@crypt0bank) reported@HGSupport Host Gator has the worst support in history! Trying to resolve issues for days but no luck because they seem to be super lazy.....
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Consu Chan 💗🌟 (@superconsuchan) reported@profitsinyards @HostGator Hi! I have the same problem. They give you any solution? None to me 😔
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Dawn Rasmussen (@DawnRasmussen) reported@DubWhitlow I went over to Inmotion Sorry you are having so many problems. HostGator has had a bad rep for years for hosting spammer websites, and what I have read online here with the latest glitch made me decide that this was the last straw.
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David Pride (@DavidaPride) reported@HostGator totally disappointed in your customer service. Been a loyal customer for over 10-years...seems like the boat is sinking and I'm left with unanswered problems and no one there is communicating or answering my questions.
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Waheed Akhtar (@itsvidi) reported@HGSupport My email outgoing is not working from last 24 hrs. Please help. Chat person could not resolve it.
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Beverly (@BevRoze) reported@HostGator Extremely frustrated with HG service & support. For the past two weeks, one of my reseller servers has been crashing over and over. I am running out of excuses with my clients and every time, HostGator just tells me it was "emergency maintenance." Sites all are down again!
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Dub (@DubWhitlow) reported@NinekeCreative Who do you suggest? We are having a huge issue with hostgator right now and are losing money everyday that goes by.
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c white (@chazwhit3) reported@IDcrisisdesign @HostGator Same, I’ve never had this issue with my old provider! Guess I’ll be leaving HG. This is not acceptable
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James Field (@JField7777) reported@HGSupport @HostGator Ok, so if you guys do know what the issue is how come we cannot get an ETA. 1 reliable email day in 15 days is a death knell to most businesses nowadays.
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SupaWebHosting (@SupaWebHosting) reported@HostGator Down again? All websites and emails down???
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Joe Bee (@realjoeybee) reported@HostGator I find it CRAZY AF That We are STILL having issues. Completely unacceptable. Three Weeks now?
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Beverly (@BevRoze) reported@HostGator Seems impossible to get someone on the phone for immediate help when there is a critical issue like this affecting a ton of sites. Takes their support team in India atleast 10 minutes just to understand the issue and pull up my account - ridiculous. I am losing business!
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Silas (@silasfirsthand) reported@HostGator After a few days of service, emails are delayed indefinitly again.. I just apologized to all my clients on @hostgator's behalf. What do I say now? Not to mention the fact that its CRIPPLING our ability to do business.
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Silas (@silasfirsthand) reported@DigitalFXar @HostGator I concur. This is nonsense. After apologizing to our clients on @hostgator's behalf, we are down again across three domains.
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Liza Santana (@lizasantana) reportedIs anyone who has their hosting via @HostGator and uses @Outlook having the same issue as me (no one is getting my emails). Apparently due to a migration going on for weeks! #horrible
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Warp One Travel (@WarpOneTravel) reported@HostGator And pick a partner that doesn’t have a server migration go awry causing a two-week outage of email that still isn’t fixed.
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Shoaib Hussain (@shoaibhussain) reported@spolandgaming @HostGator I doubt the issues will be resolved any time soon, they started during data center migration couple of weeks back and then things took a big U turn! I guess they have cheap offshore staff with little knowledge lately that’s why so many issues the last year!
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Tashina Knight (@tashina_k) reported@HostGator @lightmix It can’t have been fixed because I still haven’t been able to send a single email in 6 days now. Changing hosts today. This is unacceptable. I’ve been calling tech support daily.
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Talha Izhar (@TalhaIzhar) reported@0bi1Kan0bi @Huk06 @sadapaypk Hosting is a different topic. Hosting decision would depend on your audience and website requirements. I have used hostgator, bluehost, aws based on what was needed and where the users were based. I have never used local Hosting and hence cannot say.
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MyName (@MyName78930514) reported@HGSupport Problem solved
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David Pride (@DavidaPride) reported@spolandgaming @HostGator I'm in the same boat with a different issue. Been a customer for 10-years...never had such a bad experience with them...it's been 5-days of people from their company being confused with no answers.
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Loktar 🇺🇸 (@loktar00) reported@HostGator have had an account with you guys for over 10 years... was always pretty reliable but on top of my sites not working now email is down. You're losing another customer due to this insane outage.
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BlessedWarrior (@FuryonRon) reported@HostGator This was a fantastic company 10-15 years ago. Too bad you went in the wrong direction. DO NOT RENEW my account. I never want to hear from this company again
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Consu Chan 💗🌟 (@superconsuchan) reported@HostGator Mails and server is down! I NEED MY ECOMMERCE UP!!!
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Omar Albornoz (@OmarAlb45363745) reported@BevRoze @HostGator I agree, is terrible...
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Consu Chan 💗🌟 (@superconsuchan) reported@EsquibalUSA @HostGator Im from Chile and I have the same problem, losing sales 😔
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c white (@chazwhit3) reported@HostGator It’s still a problem today July 13. I’ve called Customer support and was last told I’d get a call back in 18 minutes. That was an hour and 45 minutes ago. Just called back and now it’s telling me 99 minutes. Going to lose a lot of customers!
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Patrick Umeobika (@umeobikapatrick) reported@saintvienna I use @HostGator for name and hosting majorly Has good hosting services, not really costly tho And has an incredible support 💯 I have a thing with companies that have good customer support