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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (27%)
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E-mail (25%)
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Cloud Services (20%)
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Domains (18%)
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Web Tools (10%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Araras |
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 Cochin |
Hosting | |
 Arlington Heights |
Hosting | |
 Cuauhtémoc |
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| Londrina |
Domains | |
| Atlanta |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Mr.WebDev
(@WebdevMr) reported
@HostGator Is your portal login down?
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DJS 🍦
(@DJS2k8) reported
@mogar5_twitch @nikoheart_ttv @HostGator Also used hostgator in the past but this was 6/7 years ago, didn’t have problems then
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Rich Meyer
(@richmeyer) reported
@HGSupport The site is hosted somewhere else. Please help I put in the server name
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CriandoCreando®
(@CriandoCreando) reported
@HostGator @soy_mama @HostGatorES Thanks a Lot 🙏 I want to back with You guys!! The service in Mx is the worst!😭
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HostGator Support
(@HGSupport) reported
@AshokLobo1 @HostGator Hi, we replied to your other message and your ticket is being reviewed. Our Escalated Support will update you once they complete checking things out for you, and update you via email. - Tia
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Claire Fernanda Morris(Dobie)
(@morricles) reported
@HGSupport Let me in please. So tired of being accused of forgetting my password. Every password change I have to make is written down immediately. Why is it always the customer's fault?
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Ideas Apátridas
(@IdeasApatridas) reported
@HostGator We have problems with our clients because of old malware on one website, you are closing ALL the 32 websites on the server. In yogur communication it seems that you are more interested in selling us the "sitelock" than in finding a reasonable solution. #MoreHumansLessBots
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PaGeMx
(@PaGeMx) reported
Reminder: Don’t mess with @HostGator they will try to steal your domains. Worst domain transfer experience ever. They don’t even know the .com domain policies correctly and @ICANN won’t help you on that (case # in hand).
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philinhongkong
(@philinhongkong) reported
@HGSupport As I posted openly I should resolve openly - I got a reply last night and the problem seems to have been identified. Don't know if that was you connecting the dots (if so thank you) but all is good and I think I will live to fight another day.
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Casey // ✨🎄
(@CaseyToGo) reported
@thiscrazyblog I have a code for hostgator. Been with them for years. Lovely online chat service and will do anything for you, and make it make sense when it's done.
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philinhongkong
(@philinhongkong) reported
Hey @HostGator - Your online support raised a security issue to a higher level a while ago with spam files appearing which we can't fathom the source. No word. How do I talk to someone at Hostgator because problem is still there. 16 years a customer and never felt so abandoned.
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Erick Parera
(@erickparera) reported
@HGSupport I just want my problem solved. I have been with you for 10 years. I am not a new customer who spends only 40 dollars a year. My website is not working correctly, regardless of what is the problem I have not touched it or have entered the wordpress admin
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Shawn Roland
(@shawnroland) reported
@HGSupport hi, are mail servers currently down? I haven’t been able to access my email accounts for several hours.
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TwanBeatMaker
(@Twanbeatmaker) reported
@HostGator not sure what’s going on but customer service hasn’t been the best. Talk to 4 different people to finally get a support ticket then rep said support will hit me before 24 hours with a response but I haven’t heard anything... beyond frustrated at this point!
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Cenkaetaya
(@Cenkaetaya) reported
@HostGator Hey all, it would be awesome if your chat support had an audible notification sound. Its so easy to get disconnected and miss a reply because there is no popup / sound or anything easily visible. Would make a big difference!
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Release and Let Go 😉
(@VernettaReshell) reported
@gracerodriguez @HostGator I have used @bluehost since 2011 and have been pleased with the service and customer service. I don't get surprise fees. You may want to check them out.
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CynderHost
(@CynderHost) reported
@stallcupllc @HostGator I'm really sorry to hear that. If you're open to a better hosting partner that is reliable and has an ultra-responsive support team, we'd love to help out. We'd be happy to migrate your site for free. Can we DM you?
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tiff setzler
(@yourmomeatsmayo) reported
Just want to say how amazing @HostGator customer support is! I was having a server issue & they not only fixed it but were educative for in the future! #ThankYou
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MyKing Digital Pvt. Ltd.
(@Mykingdigital) reported
Hey guys!! We are trying to get some help from @HostGator But no help is being provided to us. There are some technical errors. I would request you to not buy this hosting. We are IT Company and we recommended this hosting to our client. @hostgatorindia @HGSupport
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Grace Rodriguez
(@gracerodriguez) reported
I used to refer people to @HostGator because they're in Houston and I wanted to support local. After years of being hit with $100's in surprise fees because their autorenewal feature didn't autorenew, I'm finally looking for a new hosting company. Anyone have recommendations?
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Jason Crouch
(@jasoncrouch) reported
Having major issues today with my domain and associated email. Any experts who want to help? Dealing with HostGator and Gmail.
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DO'Neill
(@Donnybillion6) reported
@chick_in_kiev @HostGator @HGSupport If they don’t accept “persons of poor character”, how can they recruit?
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Stallcup Training Institute, LLC
(@stallcupllc) reported
@HostGator doesn’t follow up when there is a problem, their call center and tech support hasn’t been any help, been waiting a week to hear back from someone, and I have talked to their customer service or call center four times. Very disappointed in their support.
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Erick Parera
(@erickparera) reported
@HGSupport I'm still waiting for someone to solve my website or tell me what happened. Something happened with your server and now I pay the consequences, I remind you that I still have problems with my website, what solution do you have for me?
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Ashok Lobo
(@AshokLobo1) reported
@HostGator @HGSupport need your support as production sites are down. Even we are ready for dedicated hosting but support is very bad. Ticket 29379034 & 5744
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Medus
(@DEMedus) reported
@nicktherat @GoDaddy I've never had any issues with @HostGator
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Erick Parera
(@erickparera) reported
@HGSupport I'm still waiting for someone to help me with an administrator to solve my website? You do not have backup from your servers? How is it possible for this to happen?
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Katheryn Moore
(@K8_Monster) reported
@jasoncrouch Clint says if your domain is down, just keep bugging HostGator until they fix it.
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Rich Meyer
(@richmeyer) reported
@HGSupport it’s taking an awful long time to propagate my site with new servers.
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Omar Iftikhar
(@omariftikhar) reported
How many of you are annoyed by @HostGator ads of "getting stuck sucks" being played before @YouTube videos? I know I am! But I guess I will one day buy a Hostgator domain for their persistent marketing! :D