Is Hostgator down?

@HGSupport @HostGator Actually, the problem was on your end. While on the phone with the CSR, everything started working. He said he rebooted the server. Thanks for pointing the finger at me though. Unless, of course, rebooting your server is something I should be doing?

@HGSupport We are reseller. ALL websites under our account are down for 8 days!! Your support keep telling me they are working on it. What is going on? Case #43885656

@HGSupport @HostGator My websites are down AGAIN. This is the second time in a few months. I am on the phone with support, and he keeps "checking" things. What can I do from my end to help prevent these issues moving forward?

@HostGator @HGSupport yesterday all services down for more than 12 hours!! its working now. Why would the company not update customers about what is going on?

Service down for hours. Why would the company not update customers about what is going on? Since the outage is affecting thousands of people, @HostGator @HGSupport Worst company ever

@HGSupport As of today, all our sites are down for 7 days!! I don't even know how many times I contacted your support. I've been hearing you guys are working on issues for the last 7 days! No new update, no ETA. TERRIBLE! Case# 43885656

@HGSupport @HostGator If you really work at HostGator, you will know that the issue was reported by hundreds of people. Even specialized websites reported the outage.

@haiku_shack @HostGator @haiku_shack We do send out emails Cendrine, however your issue may have not been related to a server wide one. That may be the case. Since I didn't get your domain name, I couldn't confirm, but only assume based on common issues reported today. But I apologize for assuming 1/2

@HGSupport @HostGator I have never received an email from HostGator when there were major issues before. So I know your statement to be incorrect

@HGSupport my vps down !!! Trying to get support no answer

@haiku_shack @HostGator Forgive me. I thought you were stating the conversation didn't lead to a solution. I'm happy to hear its resolved. In regards to transparency, when there is a large migration or serverwide issue, our admins send emails or forum posts like above to those impacted by this.

@HGSupport my site has been down for over 24 hours now. Is this due to migrating to a new data center this weekend.

@HGSupport Why can't you keep the network up??? Why is my domain down as much as it is????? This is getting ridiculous

Er, @hostgator sites up and down for hours now, but no word from them on their channel? Poor show. Again.

@HGSupport My name is Cendrine (no H). I finally managed to chat with a representative. Why would the company not update customers about what is going on? Since the outage is affecting thousands of people, @HostGator has a responsibility to communicate with us in a transparent way.

@jtlindroos @HostGator Hello JT, would you mind DMing us your domain name? And if you already contacted support, a case ID would be much appreciated. Let's see what's going on. (Sorry for the delay)

@HGSupport Website and email down for hours, can't connect to support.... I didn't like godaddy, but @HostGator sucks worse.

I have been trying to access the support chatroom for half an hour now. I can't access any of my websites and inboxes. @HGSupport

Are your servers down, @HostGator? I can't access my inboxes and websites.

Anyone else experiencing problems with Hostgator-hosted sites in Pakistan?

@heymusafir @marouane_rhafli @HostGator Same thing here, site is down

@marouane_rhafli @HostGator I got the same issues, HG whats going on..

@HGSupport @HGSupport is server down now? unable to access all service ip: 192.185.48.190

@HostGator website is down, cpanel not accessible

Are @HostGator hosted sites down again? 🙄

@HGSupport once again our sites are down. In the past few months we have been down at least 3 times and for over 24 hours. In fact 3 days on the first occasion. I don’t even know what to say anymore.

@JuliaCarmel__ @HostGator HostGator down? Oh, that's a croc!

Coming here to complain about @HostGator, out of desperation. Due to some problem with HostGator, my email has been down for *weeks*. We have been actively trying to get it fixed, but the support is bad. It was back up for a few days. Now it is down again. It’s wildly disruptive.

@HostGator on hold with Customer Support for 30 minutes. Customer service person answered the call and then hung up.

@HGSupport You guys rock, it's already down! You saved a lot of people from whatever malware they were trying to spread!