Hostgator

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Hostgator Outage Chart 01/12/2026 08:25

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

  1. Hosting (50%)

    Hosting (50%)

  2. E-mail (23%)

    E-mail (23%)

  3. Domains (23%)

    Domains (23%)

  4. Web Tools (3%)

    Web Tools (3%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilRecife Domains
United StatesAshburn E-mail
ColombiaBogotá Hosting
BrazilLimeira Hosting
IndiaChandigarh Domains
IndiaChandigarh Domains
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • AiInsideRiver 🇯🇵あい@ブログ初心者🔰🎌🇯🇵 (@AiInsideRiver) reported

    Is #HostGator down ? @HostGator @HGSupport

  • twisttravelmag Keryn Means & Tawny Clark (@twisttravelmag) reported

    @HostGator what's going on with the portal? Chat won't open (I get the spinning wheel) and I can't do anything to my domains, so all of my sites are down cause I can't fix the nameserver name it should be pointing towards.

  • greguzo_ Greg - Nna anyi business (@greguzo_) reported

    Hostgator support >>>>

  • KKospp Kolis Kospp (@KKospp) reported

    @HGSupport I need Help, I try to contact the support but did not receive any answer

  • gareththomasnz gareththomasnz 😇🚀👽(Godlike/Immortal) (@gareththomasnz) reported

    it seems hostgator has totally gone to ********

  • eAppConnect Vicks (@eAppConnect) reported

    @HGSupport Before making payment, i specifically asked your cust rep. Even then faced this issue. Now they want me to restore my site. I am feeling like cheated

  • MyAutoRepair1 MyAutoRepair (@MyAutoRepair1) reported

    @HGSupport Hostgator where is the support that you said you would give your customers I’ve been on the phone three times all day trying to get help from my host and can I get any help but you wanna charge me more money to help me

  • seawildearth The Pixel Hobo (@seawildearth) reported

    .@HGSupport numerous times over the past three days, I've been trying to hook into Chat Support. All I get are spinning *****, waiting.

  • pkkamanga Patrick Kamanga (@pkkamanga) reported from Mombasa, Mombasa

    @HostGator @ajanecek I sent DM since yesterday on chat system down and needing help nothing???

  • KKospp Kolis Kospp (@KKospp) reported

    @HGSupport @ajanecek I need Help with my hostgator account ASAP, I tried to contact the support but I did not get any answer

  • HGSupport HostGator Support (@HGSupport) reported

    @Emolclause @GravenScott @daphnebarak This error doesn't really have anything to do with HostGator or censorship. The error in the picture is your browser letting you know that the site isn't using an SSL certificate, we can help them put that in place, but we would need more info, shoot us a DM for help with this!

  • ecartparts eCart Parts (@ecartparts) reported

    @HGSupport @eczJustRacin I would never ever make this public in most cases however I'm completely fed up with this same issue and you can't talk to anyone/manager etc. By phone.

  • CynderHost CynderHost (@CynderHost) reported

    @ajanecek @HGSupport @HostGator We're so sorry to hear about the trouble you've been having! Our hosting plans are super reliable + we have 24/7 support available to help with any issues that may come up. We would be happy to move you over for free and show you what stellar service looks like. Can we DM you?

  • HunterInCrypto Hunter Patterson (@HunterInCrypto) reported

    1/ Service. What happened to it? Simple: companies having a product/service you need allows them to hold you hostage & treat you like complete crap because they know either your options are limited, or that just one customer doesn't matter anymore. @HostGator @HGSupport are

  • eAppConnect Vicks (@eAppConnect) reported

    @HostGator You are loosing the trust of customers gradually owing to pathetic service. Despite renewing my hosting package before time, it was suspended. It means you don't understand the value of somebody's time. It is very shameful for a company. Will never buy any services.

  • JakeMacKabe Jake MacKabe (@JakeMacKabe) reported

    @KenyonPhill @bluehost @HostGator I used to work for HG before, during, and after they were acquired by EIG. Not good people. EIG sucks the life out of any company they buy.

  • itsviviankaye Vivian Kaye (@itsviviankaye) reported

    Really disappointed with @HostGator Support agent that somehow managed to mess everything up to fix a minor issue

  • gareththomasnz gareththomasnz 😇🚀👽(Godlike/Immortal) (@gareththomasnz) reported

    Leaving hostgator issues for now - I cant fix it

  • eczJustRacin ECZ (@eczJustRacin) reported

    @HGSupport @ecartparts The domain is in this tweet page name, how can a professional business not be automated to fix this problem? 5 years in a row. You automate the billing. Ticket # 443 411 87

  • chakery Malcom 🇺🇸 (@chakery) reported

    Hostgator, why don't you care about your customers? I have been trying to get a critical issue resolved all weekend long, and here it is Monday, and still can not get a clear response from your team. @HostGator @HGSupport

  • seawildearth The Pixel Hobo (@seawildearth) reported

    .@HostGator I've been staring at a spinning ball for the last three days. Is your tech support on vacation?

  • TrentonJournal Trenton Journal (@TrentonJournal) reported

    @HGSupport We've been on the phone for an HOUR trying to resolve a technical issue. Please advise.

  • ajanecek Andy Janecek (@ajanecek) reported

    @HGSupport @HostGator Server outage for over three hours. Chat support is unresponsive. Phone support keeps telling me everything will be fine in 10-15 minutes. Can’t get any help.

  • gareththomasnz gareththomasnz 😇🚀👽(Godlike/Immortal) (@gareththomasnz) reported

    Damn it I'm waiting for a call from hostgator & I keep getting calls from Philippines trying to sell me web development

  • OpusStudioCol William - OpusStudio (@OpusStudioCol) reported

    Your customer service sucks, we need our money back. @hostagator @HGSupport

  • gareththomasnz gareththomasnz 😇🚀👽(Godlike/Immortal) (@gareththomasnz) reported

    Have not used hostgator support for a long time - this may be painful & may also require a restore of my sites

  • jaredbrock Jared A. Brock (@jaredbrock) reported

    @Hostinger Tried to DM, didn't work. I'm currently with Siteground which is crazy expensive, but is fast. Hostgator was insanely slow. How fast is Hostinger compared to Siteground and Hostgator?

  • ajanecek Andy Janecek (@ajanecek) reported

    @HostGator @Hardscape_Com @HGSupport Same problem. Chat support is unresponsive. Phone support is no better, keeps telling me to check back in 20 minutes. Has been ongoing for hours. No assistance provided by HostGator.

  • StudioVegaMyst Studio Vega Myst (@StudioVegaMyst) reported

    @HostGator @HGSupport waiting over 2 weeks to get an issue sorted, and then making me upgrade (taking more money from me) and then still not resolving the simple issue of sending the subnet mask for the IP that has been created, does it really take that long? This is atrocious!

  • mysmsapp MY SMS APP (@mysmsapp) reported

    Worst Service Case Number: 44282304 @HostGator @HGSupport @hostgatorindia #hostgator You only know to take money and not to provide any service. Please do not buy any packages from hostgator.