Hostgator status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

• Hosting (38%)
• Cloud Services (25%)
• E-mail (20%)
• Domains (15%)
• Web Tools (3%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

City	Problem Type	Report Time
Sorocaba	Hosting	4 days ago
São Paulo	Hosting	5 days ago
Concepción	Hosting	5 days ago
León de los Aldama	Domains	5 days ago
Itajubá	Hosting	5 days ago
Deerfield Beach	E-mail	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joe Youngblood - SEO, Futurology, AI, Marketing (@YoungbloodJoe) reported 10 seconds ago

  We have a client hosted by @HostGator's shared hosting system and has been for around 20-years or so. They've hit the limit of 'inodes' on the highest shared hosting plan so were forced to upgrade either by leaving Host Gator or going to a VPS. After a discussion with Host Gator they decided to take a discounted offer and switch to an HG hosted VPS server, HG graciously tossed in free migration from the shared hosting to VPS for a smooth transition. It has been a nightmare since. The website's images are almost all no longer displaying. Host Gator's "migration" team is in India and has screwed up the migration twice now all while a USA based sales person keeps assuring our client that things are going to be fixed asap and it should be done any minute. At one point they took up ALL of the storage space on the VPS for this one site to be moved over. Then they were silent for a full 24-hours before sending a disclaimer and asking permission to delete the data on the VPS server. We are 5 full days into this ordeal without a successful server migration and client is now in a full blown panic. They decided to keep ads running, etc... after being told it would be done in less than 24-hours. They paid for a full year of this hosting up front saying HG's support had improved in recent years and are now getting completely wrecked. Client is worried they might accidentally delete the website or other websites they had built on the shared hosting (which they are keeping). GoDaddy often gets numerous (and extremely valid) complaints about being the worst hosting solution, but all of @NewfoldDigital is right behind them.

• 
  Chris McElroy SEO (@seochrismcelroy) reported 4 minutes ago

  @hostgatorserver Nice that you don't provide any phone support at all for domain names. I selected domain name in the menu. The people on the phone said since I don't have hosting with you they can't help me and nobody can help on the phone only in live chat that keeps getting disconnected while I wait on someone. Good job hostgator!

• 
  Vrajesh Parekh (@yourwebcoders) reported 4 minutes ago

  @HGSupport @HostGator We have been using a VPS server and reseller hosting for the past 15 years, and recently one of our clients' domains had malware, but instead of suspending that particular domain, they shut down the whole server, and now more than 50 sites are held hostage,

• 
  Shailesh B Shah Sapan (@shaileshbshah99) reported 5 minutes ago

  @BigRock @HostGator @hostgatorindia My website is down since last 4-5 days. The business is in trouble. What are you doing? Now please dont ask to DM my details... It is not only my problem... There are serveral other business, too. Answer here only...

• 
  HostGator Support (@HGSupport) reported 13 minutes ago

  @ZennieAbraham62 @HostGator Thank you for the outreach. Support can assist with WP installs, login or admin access issues, installing, plugin and theme activation, plugin and theme errors conflicts and more. For other WP concerns beyond our scope try Pro Design Live subscriptions for personalized guidance.

• 
  Joseph Franco (@francojosephsd) reported 14 minutes ago

  @HGSupport When will you correct the VPS service? 96 hour is way out of good service.

• 
  Trump Is President (@yankiadler) reported 17 minutes ago

  @HGSupport worst ever service you deleted my account because I canceled the email service and now my domain which u have is blocked I can’t get emails because the email on the account is in this domain so I can’t even reset the password and I don’t remember the pin

• 
  B2B2B2B? Nicky D (@nick_donellan) reported 17 minutes ago

  @HGSupport we are still having issues with our email servers. This is like the 8th or 9th day of issues. It takes about 45 seconds to pull up every email. We run a medical equipment supply company and emails are getting lost and accidentally deleted with important documents in

• 
  Lucas Castro (@adiospipino) reported 20 minutes ago

  @HGSupport I have a production server down for more than 24 hours and still no solution or clear update. Please provide news regarding the maintenance/work you said would be performed today on the affected CentOS servers related to the known cPanel issue reported by your team.

• 
  Karen Lakeman (@KarenLakeman) reported 22 minutes ago

  terrible #CustomerService from @HGSupport today! @HostGator #CaveatEmptor if this organisation crashes your website they will blame you! #TheCustomerIsAlwaysWrong

• 
  kenny chez (@kennychez) reported 24 minutes ago

  Day 9 of complete server outage. @HostGator took server offline after cPanel security patch on 28 Apr. Many client websites down and I am facing hell everyday . No resolution timeline. No escalation path. Ticket E-515758. This is unacceptable. #HostGator #HostGatorDown

• 
  Zennie Abraham ZENNIE62 #NFL #NFLDRAFT #SDCC #OAK (@ZennieAbraham62) reported 28 minutes ago

  Hey @HGSupport Jyothi is an admin who tries to trick me rather than help me. You need to take him off work duty because he's not helping people.

• 
  Chris (@ccpharrell) reported 28 minutes ago

  I don't post often, but wanted to reiterate how terrible @HostGator is....down yet again with a 24 - 48 hour ETR....great stuff...

• 
  PixelsTech (@PixelstechNet) reported 29 minutes ago

  It seems our service provider @HostGator has some issue and our site is not able to access atm. Sorry for the inconvenience. Will try to get it back online soon. Thank you for your patience.

• 
  Zennie Abraham ZENNIE62 #SuperBowlLX #NFLDRAFT (@ZennieAbraham62) reported 29 minutes ago

  Hey @grok do you know why HostGator now closes its offices rather than give 24-hour support, unlike they sed to ?

• 
  Hephzibah Magazine TV (@Gabbybooks82) reported 30 minutes ago

  @HGSupport Hello @HostGator @HGSupport I’m reaching out on behalf of my brother. His educational platform serving over 3000 schools in Nigeria has been down for over 2 weeks under case E-527097. We keep receiving only automated responses. Please we urgently need escalation to a senior engin

• 
  Daniel Micovic (@DanMicovic) reported 34 minutes ago

  @HGsupport @HostGator now Google is taking down ads and organic ratings because the sties can't be reached. Thoughts? Compensation to regain rankings? Would love to hear any suggestions you may have as this disaster drags on.

• 
  Josh Humble (@joshhumble) reported 35 minutes ago

  Looks like @HostGator, @HGSupport's website installer is down (both attempting Wordpress install and blank site)? Freezing up on my account, can't proceed. Browser refreshes and multiple attempts don't work. Ugh - technology.

• 
  Juan luis | JLP (@juanluis_JLP) reported 36 minutes ago

  @HostGator Apparently it was a server issue but HG support was able to help and resolved it within minutes. Thank you, we are going on 5 years with HG 🐊🙌🏻

• 
  Satyam Gupta (@TheSatyamGupta) reported 39 minutes ago

  Our website has been down for 6 hours and the server issue is not yet fixed. @BigRock @HostGator claims 99.9% uptime in spite of this we are facing this issue.

• 
  Shailesh Patel (@Shaileshhp46) reported 39 minutes ago

  @BigRock after Hostgator migrated to Bigrock, pathetic service. Support numbers never works. No service support. Many glitches. Should not take responsibility which you can not deliver

• 
  Murder by Gaslight. (@GaslightMurder) reported 43 minutes ago

  @HGSupport Isn't this the most basic function of your company? What is going on? When will it be fixed? Why is it so hard to get anyone to respond to problems?

• 
  Mehmet (@mettersoy) reported 45 minutes ago

  HostGator support eventually confirmed it: “All outbound connections are blocked.” Yes. The server could not make outbound HTTPS requests (port 443). If you’re a dev, you already know: That breaks EVERYTHING.

• 
  Sleak (@Sleaklight) reported 45 minutes ago

  With @hgsupport now charging $2.99 for additional emails, I took the time to review my plan. I was on a business plan and wiped all old websites not in use and cut down on email accounts and will be able to downgrade to a hatchling account. Their increase turn into savings for me

• 
  MilkmanHero (@MilkmanHero) reported 47 minutes ago

  Ah @HostGator broke all my websites, I know they're fire fighting to patch security which is fair enough and I've been patient hoping it'll resolve itself, it hasn't. Really grating is @HGSupport making up absolute nonsense and blaming all my sites being broken on "malware" 🙄🥱

• 
  Makarand Mane | Organising #WCAsia 2026 (@mkrndmane) reported 51 minutes ago

  @HGSupport I asked your support agent to create a ticket for 4 times. Then she created it. Provide an easy option to create support ticket instead of a chat option

• 
  HADESNYC®️ (@HADESNYC) reported 52 minutes ago

  Absolutely unacceptable @HGSupport @HostGator doesn't even let the customers know when there are server issues.

• 
  DN (@danielnardicio) reported 52 minutes ago

  When looking to replace the dreadful @GoDaddy @GoDaddyHelp with a better company with better customer service, try out Bluehost SiteGround DreamHost HostGator HostPapa InMotion Hosting. You dont have to accept terrible customer service.

• 
  Dustin (@DPRea) reported 54 minutes ago

  At 21 I started a web hosting company for under $500. - rented a server from HostGator - studied their "get your first 1,000 customers" ebook like scripture - pitched people in forums Shocker: nobody wanted web hosting from a college kid. So I changed the offer. I started selling websites instead. New website owners have the problem of "Where do I host this?" I would bundle the hosting as part of the website build in exchange for putting their credit card on file for next year. I didn't realize it at the time, but this is when I learned about the 'Front Doors' and 'Back Doors'. It's easy to fool yourself when researching a business or competitor when all you can see if their 'Front Door'. The offer on your competitor's website may look too good to be true and you may wonder how can they possibly do that? They have a 'Back Door' offer that must offset it and then some. You usually can't see it from the outside.

• 
  Kishor K Sukumar (@kishorksukumar) reported 56 minutes ago

  Day 9 of my server being completely DOWN with @HostGator. 📉 Provided all details via DM as requested, still nothing. Tickets ACOM-3138 & E-518989 haven't seen an email update in over 60 hours. What does it take to get an actual resolution? @HGSupport