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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (28%)
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E-mail (24%)
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Cloud Services (24%)
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Domains (16%)
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Web Tools (8%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cravinhos |
Web Tools | |
 Dallas |
Hosting | |
 León de los Aldama |
Web Tools | |
| Zacatecas |
Domains | |
| Orizaba |
Cloud Services | |
| São Paulo |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Olufisayo Ogundipe
(@FisayoPatrick1) reported
The most important thing for me when trying to use any app, feature, brand, etc. is to find out if I can chat with their customer service rep. For example, I'd prefer to use HostGator over any hosting coy because of how quickly their customer care rep answers their chat.
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Liam
(@Vahkiti) reported
@HGSupport Oh believe you me, my feedback is something I think you would rather not hear, because after the crap you folks have put us through, it would involve some VERY choice words.
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TrollAndoVoy
(@TrollAndoVoy) reported
@HGSupport our dedicated server has been down for 24h and not feed back at all from support and the server is still down. You used to have a good support department. But now is a nightmare!
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Mike Comeau
(@MikeComeau) reported
@HGSupport @pcmag @TechTarget My dedicated server is down and after 25 minutes on the phone I'm being told that it will take 24 - 72 hours to fix. This is not what I expect when I am paying $2500+ for Managed Hosting...
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Darryl Dahl
(@DarrylDahl) reported
@HostGator I've been happily with HG more years than I can remember but lately I'm questioning the capabilities. Why all the downtime lately and support never has answers, just "it's up now"?
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Rtenzo🌸
(@Rtenzo) reported
The web host for my site, Hostgator, is currently having issues on their end. As a result, my site is either gonna be super slow or inaccessible until they fix whatever is going on with them. And I don't know how long that'll take. Sorry guys ☹🙏
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Dillon
(@dillonsname) reported
@HGSupport Site is down again and you guys aren't responding. It's been hours now, still waiting for a response
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Brian 💬
(@ezas123) reported
😩- @HostGator Last straw over the last 24 hrs. I have to move business elsewhere. I have a VPS server that completely made my website go offline. This is really bad business. Your support is completely not synced. I was promised disk usage increase. Nothing. I can’t restore.
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Surf For Local Music Social Fanzine - #SFLM-SF
(@SFLMS_Fanzine) reported
Hello followers! We are looking for a new hosting service as the current one @HostGator is not working out for us. We keep getting the run-around. Tech chat send us to email and then crickets. 3+ months of being down but we will be back soon.
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49ers Webzone PR
(@49wzPRguy) reported
@HGSupport What is your ETA to get these issues resolved. This is far too long without any communication or response to DMs, especially with support chat not working. When will we even learn what the issue is and what will you be looking to do to compensate customers for losses?
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HostGator
(@HostGator) reported
@coffee_n_curses @HGSupport Hello, we are very sorry that his issue is ongoing. Our Admin Team is actively engaged and working to fix the issue. We are very sorry for the delay and appreciate your patience.
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Liam
(@Vahkiti) reported
@HostGator Here's what's gonna happen: You're going to tell us EXACTLY what you want us to do. No more of this vauge "reduce it further" bullshit. Then you're going to **** off and leave us alone until we're good and ready to leave.
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WWWeb
(@maedizon168) reported
@HGSupport @HostGator All my websites are sometimes down the up whats happening? And my dedicated server became too slow. Any updates if you are done fixing your server since yesterday??
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WWWeb
(@maedizon168) reported
@HGSupport @HostGator All my websites are sometimes up and down whats happening? And the dedicated server is became too slow. Any updates if you are done fixing your server??
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Jenny 🇺🇦
(@JennyMakesStuff) reported
OMG @HostGator you're KILLING me. My site is sooooooo slow.
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Casey
(@casey_nyc11) reported
@HostGator multiple sites in the server are going down since last night. What’s going on?
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Fábio Valentim
(@ofabiojvalentim) reported
@HostGator It's very good webhost but your Titan Mail is a che@t and his support too. They intentionally blocked our mail service because wrong typo to our own domain
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Brian 💬
(@ezas123) reported
Customer a long time with @HostGator and their support is totally dropping the ball the last 3 days my site has been offline . Two years worth of work totally lost. Can't believe they haven't escalated my concerns and gotten me a solution. Seems like they're hiding something.
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Lwazi Dlamini
(@Lwazi__Dlamini) reported
@HostGator your support platform is down
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Brian 💬
(@ezas123) reported
@satan6x @HostGator Just keep on getting the run around. Wishy washy shady responses. Different findings each time. They are not being transparent and totally dodgy. Probably got a trojan horse. This is so bad. Such bad business.
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Dillon
(@dillonsname) reported
@HGSupport @bassresourcecom Middle of the day, our dedicated server is down. This has been going on ALL DAY. This is BEYOND unacceptable. And nobody is responding from hostgator now...
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macdaddys info
(@macdaddys_info) reported
@HGSupport @argentorp Emails are down again this morning? Second morning in a row… hopefully this gets resolved soon. Any information on this @HGSupport ? Thx
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Luis A. Ponce
(@AbrahamPonce) reported
@HostGator really? Again? WTF?
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macdaddys info
(@macdaddys_info) reported
@HGSupport It was working for a bit, but now it is down again… any ideas @HGSupport ?
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Tariq O. Rehman
(@TORehman) reported
@HGSupport We have a situation and your help desk agents and the admins are unable to resolve the issue since Friday afternoon.
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Kenny Rogers
(@kanduthedog) reported
@ezas123 @HostGator Had the same problem a couple of weeks ago. You should not have to @ them on Twitter to get them to fix their support.
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HostGator
(@HostGator) reported
@mrliambi @HGSupport We are aware of an issue that is preventing customers from viewing their websites, email & login into their control panel. Our teams are engaged and working to ensure resolution. We do apologize, and appreciate your patience while we work on this issue.
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macdaddys info
(@macdaddys_info) reported
@HGSupport Sent you one. And thx for the communication. Figured I wasn’t alone, and others would like to know it is down before they start chasing their tail trying to fix it on their end… thank you 🙏
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Liam
(@Vahkiti) reported
@HGSupport Make no mistake, I don't think any of us have any intention of staying with your service after this circus, but we will NOT be rushed into finding a new one either.
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Letícia Rocha
(@msLeticiaRocha) reported
@HostGator @HGSupport server is down?.. i can't access cpanel, chat support or more services. What’s happening?