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Hostgator down? Current status and problems

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

  • 31% Hosting (31%)
  • 28% E-mail (28%)
  • 28% Domains (28%)
  • 9% Cloud Services (9%)
  • 3% Web Tools (3%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

CityProblem TypeReport Time
Noida Domains 4 days ago
Noida Hosting 6 days ago
Trowbridge Hosting 13 days ago
Mérida Hosting 14 days ago
Centro Cloud Services 17 days ago
Tuxtla Domains 17 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • VeronicaMitch1
    Veronica Mitchell (@VeronicaMitch1) reported

    @skystracloud Thanks for reaching out. I am in the process of getting things fixed/finding new hosting service. I had no problems with Hostgator for many years. Now, lots of issues that I can't waste time trying to fix.

  • candjmommy
    Stacey Blake (@candjmommy) reported

    @HostGator @Sameeh_Azam it opened...said someone would join in 5 minutes...no one ever did. Tried twice. Maybe the outage is causing too many people trying to get help?

  • KarBelM
    KarBel Multimedia (@KarBelM) reported

    @HostGator My websites on my account are down, including email.

  • RoundrockM
    RoundRock Magazine (@RoundrockM) reported

    @HostGator My customer just contacted me that their website is down. I've checked everything on the billing and they are paid up until 11/2023 so it must be your problem. They are very upset and apparently this has been going on for over a day. When do you estimate this will be fixed

  • Sanji_vals
    Sanzhi Kobzhan (@Sanji_vals) reported

    Do you know what is the worst hosting company? @HostGator . I am using it for 6 months already, and I regret it. 1) ****** customer support. Solve 1 issue out of 10. 2) When I upload app files to the Hostgator, the design becomes broken 3)Cannot edit CSS files, only inside HTML.

  • lavanyadeepak
    Deepak Kumar Vasudevan (@lavanyadeepak) reported

    Uh-oh! Is @hostgatorindia down? Web server returned 520 (through @Cloudflare ) @HostGator

  • CynderHost
    CynderHost (@CynderHost) reported

    @realLynxNYC @HostGator We're sorry to hear that you've had a bad experience! If you're interested in seeing what exceptional customer service + hosting looks like, we would love to help out. Can we send you a DM?

  • KarmicBliss
    Karmic Bliss (@KarmicBliss) reported

    @HostGator Dedicated Server with Many Clients ALL Down More than 36 hours is UNACCEPTABLE!

  • candjmommy
    Stacey Blake (@candjmommy) reported

    @Sameeh_Azam @HostGator same here...can't get to site. Looks like email down as well. Can't get anyone on online chat to assist.

  • richlaurie
    Rich Laurie (@richlaurie) reported

    @HostGator So it has been about 24 hours or so. Customers were never proactively notified. Failure of good customer service!

  • RomeoFiveSix
    Romeo Five Six (@RomeoFiveSix) reported

    @HostGator hey hostgator. Are you having mail server issues. Do not seem to be able to access emails.

  • AreMorch
    Are Morch (@AreMorch) reported

    @HGsupport I am not 100% sure but figure my blog is among the sites affected by the current issues not able to access or view the website. Just getting a critical error at this point.

  • floydbishop
    Floyd Bishop 🎮 (@floydbishop) reported

    @RomeoFiveSix @HostGator Same problem here.

  • 1090TheMightier
    The Mightier 1090 ESPN Radio (@1090TheMightier) reported

    Down again @HostGator ? This is getting to be a monthly ordeal. All websites and email accounts are down...again.

  • neurovagrant
    Ian Campbell (@neurovagrant) reported

    @HGSupport It's the same obviously suspicious domains with phishing ties day after day. You should be pre-screening them out rather than taking money for them. Have never received a response from you by email.

  • jkennedy_author
    Julian Kennedy-they/them #amediting (@jkennedy_author) reported

    @ViviAnneHunt I feel you. Mines being all weird and i spent 2 hours trying to solve a hostgator issue with my computer working jankily

  • arrucarol
    Maiza arrucaro (@arrucarol) reported

    @HostGator hello guys, passing by to help you not to have the same problem as me, don't buy hosting on hostgator, terrible support, slow site, they say that ssl is included in the plan, but actually it is not, my site is with virus, due to this fact, I transferred my website to a platform.

  • realLynxNYC
    Lynx (youtube.com/lynxnyc) 🇺🇦 🇺🇸 (@realLynxNYC) reported

    @HostGator is the worst. All I gotta say. Ran by idiots.

  • candjmommy
    Stacey Blake (@candjmommy) reported

    @HostGator @Sameeh_Azam tried calling and it says you are having an issue.

  • VeronicaMitch1
    Veronica Mitchell (@VeronicaMitch1) reported

    @HGSupport Now when I call hostgator they give no ticket numbers and never resolve anything. No calls, email, reports, nothing. I am un unpaid family caregiver and freelance writer. I can't waste time. Time is my currency. I am very disappointed. I have been with Hostgator for many years.

  • Sameeh_Azam
    A. Sami (@Sameeh_Azam) reported

    @HostGator DNS services down across the globe again. Worst hosting service ever

  • caspianexplorer
    Fuad Jalilov (@caspianexplorer) reported

    @VeronicaMitch1 @HGSupport They have unofficially discontinued ticket system. Making it hard to get help. And #hostgator chat only helps with basic issues

  • KarmicBliss
    Karmic Bliss (@KarmicBliss) reported

    @HostGator Day 3 of Down Websites and No Contact from you

  • RomeoFiveSix
    Romeo Five Six (@RomeoFiveSix) reported

    @floydbishop @HostGator My issue was fixed about an hour ago after an online chat with hostgator support earlier 👍

  • Salhants
    Sal Hants (@Salhants) reported

    So my Hostgator shared server doesn't have php 8 and one of their representatives is asking me to purchase another shared server with php 8 and migrate all my 6 sites. I'm so confused. Why there's old and new shared server with different service???

  • michelleprice
    sheADHD & Quirky AF | #2e (@michelleprice) reported

    @HostGator WTF is UP? Your tech support broke a site and now y’all AWOL?

  • arrucarol
    Maiza arrucaro (@arrucarol) reported

    @HostGator that really respects its customers, I know this because I have other websites hosted on it so I speak with property. I asked for my refund, they said they deposited it in my account but the money never appeared , I went to the bank for the money the manager said it was

  • caspianexplorer
    Fuad Jalilov (@caspianexplorer) reported

    They have unofficially discontinued ticket system. Making it hard to get help. And #hostgator chat only helps with basic issues. Asked chat guys for updates and the reply was: "Our team is working on the issue"

  • candjmommy
    Stacey Blake (@candjmommy) reported

    @HostGator @Sameeh_Azam sounds like there is some sort of outage. Would like ETA on resolution as it is affecting my email as well.

  • Sanji_vals
    Sanzhi Kobzhan (@Sanji_vals) reported

    @HGSupport You were not able to solve my issues within the 6 months that I am using your services. Only solved 3 issues. For the rest, I was simply googling and found the answers.