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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (28%)
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E-mail (22%)
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Cloud Services (20%)
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Domains (20%)
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Web Tools (10%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Shirley |
Domains | |
 Araras |
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 Cochin |
Hosting | |
| Arlington Heights |
Hosting | |
 Cuauhtémoc |
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| Londrina |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Aiden Fau
(@AidenFau) reported
@HGSupport not even in other pc or the phone, not working nowhere
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Aidan Heron
(@AidanHeronUK) reported
@HostGator But now @HostGator support seems to have tanked....so can't test that out.
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LOUIS
(@CEOConsultants) reported
@HGSupport @HostGator / @HGSupport Are you telling me that after 2 weeks of troubleshooting, your "A Team" has not managed to fix anything? How much longer do you propose for us to be patient? Another 2 weeks? 4 weeks? Maybe early January 2023 would fit your guy's schedule better?
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Navine Sebastian
(@Nav1ne) reported
@DustinFinn @HostGator @HGSupport Yes, since July I am frustrated, nervous, all our customers are suffering, Support is not
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Dustin Finn (WarDriving-BusySignal)
(@DustinFinn) reported
@HGSupport you can use this - 44833060 - this entire "down" time is odd to me.
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LOUIS
(@CEOConsultants) reported
@HGSupport You didn't answer the question, though: what industry benchmark or common practice makes a web server being down for two weeks, OK ? Don't you think your current customers and potential future customers DESERVE to know? @HostGator @HGSupport #hostgator #hosting #Servers
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Dustin Finn (WarDriving-BusySignal)
(@DustinFinn) reported
@HGSupport support rep hasnt provided one......
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Florida Man V - Ligma Johnson 2024
(@FloridaManV) reported
@opdroid1234 @asc89 @bandedkrait Hostgator can fix it
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Dr Phreakman
(@DrPhreakman) reported
@HGSupport Why are you holding my domain hostage? I requested a transfer Nov 6th, was told it would happen Nov 11, new registrar is awaiting HostGator’s final approval and no one will help me. Chatting in, called in, both told me that the timeframe is not 5 days but 7!
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⚡️Critter - Recovering⚡️
(@Alder_Smoke) reported
@TehZee Hostgator. They used to be a lot cheaper, I dunno what ******** happened.
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Umakant Patil
(@DevAkaRider) reported
Time to move away from Hostgator after so many years. Websites on shared server is going down frequently these days. What is best alternative?
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Vineet Agarwala
(@vineetagarwala) reported
@HGSupport has become so inefficient that I cant stand it for one more day Using #HostGator services for more than 10Yrs but now the support s@cks Connected to 3 support executive via chat, all 3 responded completely differently. My sites still down Please avoid this hosting
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Hari
(@srihari147) reported
@HostGator I’m trying to reach through call .The customer service number are not working now .please let me know do really care about customer.
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Navine Sebastian
(@Nav1ne) reported
@mrdhukkad @HostGator YOU WILL NEVER GET IT. SO WORST COMPANY
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LOUIS
(@CEOConsultants) reported
@HGSupport Your support team says they don't have an ETA !!!!! It could be days .... THAT is NOT OK. An entire server can't be down for 2 weeks OR longer. @HGSupport @HostGator
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Julia 🌿 Lifestyle Blogger & Content Creator
(@juliakolens) reported
Ok, I love hostgator but their customer service is just not it 😬
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idefend
(@idefend3) reported
@XULQIMOON you can buy from Hostagtor too but Godday support response time is better compare to Hostgator and onlydomains is mostly used in UAE and other gulf countries.
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Better Living Magazine
(@1_better_earth) reported
Sorry, Host Gator not going to support my needs going forward. Time to say good bye. # hostgator
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Gaurav Suresh Rao
(@gaurav_raos) reported
@HostGator Why are your sites so slow?
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MI
(@manuelaisazai) reported
@H0rnsby_ @HostGator We have the same problem!, no solution yet; we have lost sales and customers
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Jafar Hajeer
(@jafarhajeer) reported
Is @HostGator down again? Not only their services but also we cannot log in to Hostgator's panel itself.
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Hari
(@srihari147) reported
@HostGator wrost experience,Customer service is too slow they are not resolving my problem since 4 days .
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Aidan Heron
(@AidanHeronUK) reported
Think I might have found the issue (with the help of @HostGator support). Now to test and see if we can get it up and going
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h0rnsby
(@H0rnsby_) reported
@HostGator Our entire server has been down for over a day. No help from support, they just keep saying they'll email us when it's fixed. No explanation. We do a lot of business with you and recommend you to clients. Definitely will be switching.
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Casey Jones
(@ThePixelHippo) reported
@HGSupport I'm getting so sick of your company and terrible support. This is the 2nd month in a row, you've charged me, taken my money and suspended my account for non payment
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LOUIS
(@CEOConsultants) reported
@HGSupport 2 weeks for an entire server to be down is not "incovinience". It is incompetence. #Hostgator #hostgatorsupport @HostGator
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PerOla Hammar 陈家悦
(@perolahammar) reported
@HostGator @HGSupport I am leaving you now. Again all sites on my hosting account with you is down. I can not access the WHM and I can not start the support chat, I have called your support phone number and get disconnected after a while.
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Mase7y Dot Com
(@Mase7y) reported
@HostGator our website is down for 6 days now, hosted on Dedi at your Datacenter, when you will fix this?
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LOUIS
(@CEOConsultants) reported
@GWR I think there is a new #WorldRecord. @HostGator / @HGSupport have managed to NOT "fix a server." YES for almost 2 weeks now. #NewReocrd #Hosting
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Dustin Finn (WarDriving-BusySignal)
(@DustinFinn) reported
first world problems- I get it - but gosh - come back in 2 hours to see if its been fixed? Yikes. #Fail #HostGator @HostGator