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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (42%)
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E-mail (25%)
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Domains (25%)
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Cloud Services (8%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ixtapaluca |
||
 Niagara Falls |
Domains | |
 Caraguatatuba |
Hosting | |
 Deltona |
Hosting | |
 Greater Noida |
Cloud Services | |
| Solidaridad |
Cloud Services |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Eloquent Insights
(@insightsempire) reported
Hey @HostGator are you paying attention to your customers who are unhappy with your service this past year? I’ve received many offers from your competitors who promise better. There’s too much competition out there to justify pour uptime and inadequate customer service.
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Kevin N
(@JunkieJiujitsu) reported
I have a dedicated server at #HostGator and my server has been down for about 29 hours, several tickets asking status, etc... no response, crickets. Absolutely the worst customer service EVER. @HostGator Time to start emailing board members.
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Supreme Singlets
(@SingletsSupreme) reported
@HostGator Still here waiting on customer service to reply. Never got a call back, no response on website support chat, and cannot get thru. Over 24hrs and counting! Absolutely ridiculous! 2 websites I have you host for me.
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Benson Matheka
(@bmatheka_KE) reported
@HostGator looks like things are not working any more. Support no longer helpful. Looks like hosting with you was the biggest mistake. When will Case Number: 43480764 be resolved?
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Shon the Builder
(@shonthebuilder) reported
@Namecheap What is going on over there?? I cannot receive or send email and this is a huge problem. And now it says limited chat and delayed assistance? Looks like I will be migrating everything over to @GoDaddy or @HostGator. This is literally costing ME money. 😭
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Learners4u
(@Learners4U) reported
@HostGator Service been good over the years … what happening now … please fix it🙏🏾🙏🏾🙏🏾
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OffTheGrid Organics
(@OTGorganics) reported
@HostGator What is the update? My site is still not working, I’ve been in an “escalated support” queue for 2 days” with no communication from @HostGator!
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Lewis Weitzman
(@ELwizeman) reported
@HostGator I have never experienced anything like this. All email accounts completely disappeared from C Panel. Email has been down for 7 days and support team has no answer for anything. Our business runs through these emails. At this point, a lawyer may need to get involved.
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MudCrabT1000
(@MudCrabT1000) reported
@sharprell @CynderHost @HostGator Sorry to hear. No I have not lost any data post Hostgator going down. I hope you had a backup in place somewhere. If not you should look into several available plugins / services or even download weekly manual backups from cPanel and softaculous backup
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Veronica Mitchell
(@VeronicaMitch1) reported
@HostGator months and months trying to resolve issues with nothing done. Missing data and nothing from your organization but hold time and elevator muzak. I know I said this before, but I must hosting services.
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The Cybersecurity Guy/Dad
(@thecybersecdad) reported
Your DNS servers may be hosted by your website service, like Wix or Squarespace, or on your domain registrar like Godaddy or Hostgator. The TXT should look something like this “v=DMARC1; p=quarantine; rua=mailto:you@domain; ruf=mailto:you@domain; sp=quarantine; ri=86400”
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Paapa Kweku
(@askpaapa) reported
@HostGator how many days?? still out of action. cant get through to customer service either. not good enough
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Richmond Lewis
(@richmond_lewis_) reported
@HostGator Still down?
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𝔅𝔞𝔯𝔯𝔦𝔱𝔷
(@Barritz) reported
@HostGator all websites & email down again. What is the issue now? What’s ETA on the fix? More importantly the reoccurrences are far too frequent now. What is quality issue on your side? Your reliability used to be excellent. Now it’s a guess if I’m online or not. #SolveIt
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𝔅𝔞𝔯𝔯𝔦𝔱𝔷
(@Barritz) reported
@HGSupport all websites & email down again. What is the issue now? What’s ETA on the fix? More importantly the reoccurrences are far too frequent now. What is quality issue on your side? Your reliability used to be excellent. Now it’s a guess if I’m online or not. #SolveIt
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Acadia Systems, Inc.
(@acadiasystems) reported
@ReachAboveMedia @HostGator Same issue! Support is just not helpful at all. 😠
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Gary McGath
(@GaryM03062) reported
@HostGator My site was completely down for both access and management. It looked as if DNS was broken.
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WebDesignNJ
(@WebDesign_NJ) reported
@HGSupport Your support team is a joke, I say this after being with hostgator for 20 years. They don't even speak English, 3 times on chat and nothing is solved. My server gets down every day at the same hour, nothing solved. What a joke!
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Sandy Rowley
(@renoseoexpert) reported
@HGSupport @HostGator So, it has been over a week. Tech support still has not responded. So dissapointing. Looking to move these sites to a new host.
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ethan
(@ethanjaack) reported
@boji @HostGator If I were you, I will change provider. Previously, I also used their service, but had many issues.
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J Neathawk
(@JosephNeathawk) reported
Yesterday there was an outage at @hostgator and as part of the fix, they changed my (and I assume others) home directory. Possibly due to a hardware failure? Anyway, they did not communicate how they corrected the problem and my sites never came back online. 🧵
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Concierge
(@sharprell) reported
@MudCrabT1000 @CynderHost @HostGator Did you lose your site too? I had a wordpress built site and now its GONE.. Not sure if it was due to the outage they had. Which, I couldn't get an explanation why?
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Dusty *****: New Music Publication
(@DustyOrgan) reported
Ugh. Just a heads up my website is down AGAIN b/c of @HostGator. I'll let you know when it's back up! (And if anyone has a recommendation for a hosting service, I'm all ears)
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SetraHost
(@SetraHosting) reported
@ethanjaack @thisisdanpearce I'm assuming you're referring to HostGator as we don't have any records of you using our services. Just wanted to make sure you weren't an unhappy customer of ours as we definitely don't want that, but I do see you're tweeting against HG so I think that's what you're referring to
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Jay Smith
(@SimpleSkink) reported
@MattsterNC @GoDaddy Get them to throw down $60 for a year of Siteground, use All in One Migrate and just yank it off of there. Getting away from GD, HostGator or FatCow is pretty much required in all my agreements.
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Reel Mockery
(@reelmockery) reported
@HostGator Sites are down again. Is this going to be a periodic thing now? Come on HG. Get it together.
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#SoloSeQueTengoSed
(@cjuareza) reported
@CaliCreamin @HostGator @hostgator is down and sometimes online but too slow
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Dave Barish
(@davebarish) reported
@HostGator my server is down and the 5-minute waiting time in the chat hasn't changed in 15 minutes. Help!
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WebDesignNJ
(@WebDesign_NJ) reported
@HGSupport I spoke 3 times with your support and no one did anything. Don't bother. I fixed it myself. :)
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Aftab Saraz
(@Aftab_Saraz) reported
@HostGator Any chance we are getting our servers back up? It is been more than 48 hours and all the sites are down. This is really killing our customer experience.