Hostgator down? Current status and problems
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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
- Hosting (31%)
- E-mail (28%)
- Domains (28%)
- Cloud Services (9%)
- Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Noida
|
Domains | 3 days ago |
|
Noida
|
Hosting | 5 days ago |
 Trowbridge
|
Hosting | 12 days ago |
 Mérida
|
Hosting | 13 days ago |
|
Centro
|
Cloud Services | 16 days ago |
|
Tuxtla
|
Domains | 16 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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G2N HOST (@G2N_HOST) reported@ScottSandry @Cloudways @HostGator If you were here you would not be angry, in addition to having support every day by phone and chat.
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Carolyn Hogarth (@CarolynHogarth) reportedThey are saying we have not paid for that site, when in fact we have. We paid for 3 years of service from this site through HostGator, and Word-press. And further someone has been removing my words, and pictures from my site. Why? It is a spam email....
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jolly fisher (@FisherJolly) reported@HostGator STOP EMAILING ME STOP CALLING ME .... STOP HARRASSING ME! How many times do I have to say it? I haven’t used your service in YEARS! Leave me alone and stop trying to bill me for services you are NOT providing!
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Name cannot be blank (@qiaodengf) reported@HostGator Had such a great experience with this hosting until we needed support. We got our service shut off early, they they promised to fix it and botched that entirely. Still waiting for their help.
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david curtis (@_David_Curtis_) reported@HGSupport hello. My email is down and I can’t access cPanel. Your live chat also appears to be down. Please advise.
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TheGrumpyOldGit (@grumpy_again) reported@HGSupport hostgator been slow with data for last few day ? not sure re cache plugin? & link u sent only shows half & cant click it
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Agustín Mustieles (@agusmus) reported@HGSupport Hi my two server are down and I have been waiting 20 minutes in the support chat and nobody answer me.
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the Real Rev JDubya 🏳️🌈 (@RevJDubya) reported@HostGator is absolutely the most inefficient website domain platform. We have had so much trouble with them. It's absurd how terrible their customer service and follow through is.
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Elizabeth BB de Moya (@blackbettyblog) reportedYour entire support section is down! The links go nowhere! @HostGator
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G2N HOST (@G2N_HOST) reported@HarishKaushik99 @HostGator If you were here you would not be angry, in addition to having support every day by phone and chat.
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Ahmed Badran (@ahmed_badran) reportedDon't use @HostGator Slow servers and slow support. My website is down for the 5th day. Without any solution just auto reply on my ticket/ email. #webhosting #DontDoThisMistakeOnNewYear
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Fantastic Finds (@FantastcFinds) reported@HostGator stop sending me invoices for services you are not providing to me... and then blocking my emails to you asking you to stop with these communications. I haven’t been your customer in years. Leave me alone.
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hypedgem (@UmmahReviving) reported@mzeeshan00 @HostGator Yes they are Down from 1:30 hours now approx
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Sadistic Stylist Denali (@DenaliWinter) reportedshould I call hostgator support again to get my vanity domain redirect urls actually working, or should I turn them into simple splash pages covered in the link I want people to click? 🤔 Choices...
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Nico (@nicolivesabroad) reported@HGSupport “You can’t redirect your domains unless you have a cPanel. I recommend you to get in touch with your hosting provider” This is what Vinush from your customer service told me after noting I haven’t got a cPanel
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hypedgem (@UmmahReviving) reported@HostGator your servers are down? Pls fix asap!!!! #hostgator
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Trev Gorbachev (@GorbachevTrev) reported@elemntor 3rd day of using Elementor Pro. Helped me build web pages so quickly. Until today, when multiple pages started giving me a System Error 500. Hostgator ran tests, found no issues at their end. Sad that I couldn't find a 24x7 Elementor help line. Bad delay.
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Saurabh Sabharwal (@saurabhsabh) reported@HostGator All our sites on the dedicated server are down and support in not contactable at all. Do you know what is going on?
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Ahmed Badran (@ahmed_badran) reportedImagine the feedback of your customers if your website went down for 5 days!! @HostGator sucks.
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InTakeCreate (@intake_create) reported@steffs_journey I would assume most answers you get in here will be affiliate links. Which isn't bad but doesn't give a great representation of top tier web hosts. For absolute safety, I would honestly say the big names like: Namecheap HostGator Or even goDaddy
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Lucien Sabre (@luciensabre) reported@blackleg471 @Hostens_hosting One of the WORST you mean. 🤢🤮 Bluehost (and all its fellow EIG brands like HostGator, iPage, JustHost, Host Monster....and several dozens of other brands) are pure hosting garbage. Only their affiliates recommend them.
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Warren Grobler (@WarrenGrobler) reported@HGSupport I have tried accessing the LiveChat function on the website for the past few days. It keeps loading a blank page. I need support with mu website. Please help!
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Thiago M. (@_thiag0x) reportedHey @hostgator! Why da **** im cant't redirect my website in SSL ?????????????????
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𝙲𝚑𝚛𝚒𝚜 𝙾𝚕𝚒𝚟𝚎 (@ChrisEOlive) reported@HostGator using only #chat or #telephone for support is positively 15th century and is probably the end of our relationship. I can't just open a ticket or send an email? No one has time to hang out on chat for a simple request or the telephone of all things. #CXfail
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Sandry (@ScottSandry) reportedHi @Cloudways I am on @HostGator but keep getting "reduce server response time" issues. They cant resolve it (we even disabled every plugin/used default theme) my site is optimized. They just keep suggesting same thing. Can we test the site on your hosting before fully switching?
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Vic Hecha (@VicHecha) reported@WilliamNOtis I would stay away from hostgator as well (as well as the 100s of EIG brands) they're notoriously bad. I moved clients over from godaddy and hostgator to a managed wordpress host and they can't believe how much faster things are.
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Surf New Media (@surfnewmedia) reported@HGSupport clients in the midwest are not able to load their sites.... getting DNS PROBE FINISHED NXDOMAIN ... doesnt seem to affect me on the east coast. Is there an issue?
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The Affiliate Watch (@AffiliatesWatch) reported@selfbankt Yikes, you read a bunch of paid reviews by affiliates. Get a refund and run, HostGator is part of EIG, the worst hosting conglomerate on the face of the planet. Brace for a slow site, non-existent support and malware at some point where they'll charge you an arm and leg to remove
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Wes Davenport (@wesdavenport) reported@HGSupport hi! I haven’t heard back from support since Jan. 9 after multiple follow ups. My site has been down the entire time.
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Forex Zone (@ForexZoneForum) reported@Antonio_Dns7 Yes, and it is being worked on. The problem is HostGator. They have a 99.9% guarantee, but this is now the 3rd day of problems. Their admins never reply back as promised too. I'm sorry for you not being able to visit the forum. It will be worked out soon.