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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Hostgator Outage Chart 12/14/2025 01:10

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

  1. Hosting (44%)

    Hosting (44%)

  2. E-mail (22%)

    E-mail (22%)

  3. Domains (19%)

    Domains (19%)

  4. Cloud Services (8%)

    Cloud Services (8%)

  5. Web Tools (6%)

    Web Tools (6%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilLuziânia E-mail
BrazilCascavel Hosting
BrazilCuritiba Hosting
United StatesShirley Domains
BrazilAraras E-mail
IndiaCochin Hosting
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • Ahmedomar0007 Ahmed Omar (@Ahmedomar0007) reported

    @HostGator Your company is the worst hosting company ever

  • MazidiMina Mina Mazidi (@MazidiMina) reported

    @HostGator @AstraWP I am very disappointed with your customer service. You've charged me for a service that I've never ordered on a domain that I had cancelled long before. I asked for a refund, but never heard back from you. I wont recommend you to any friends.

  • Ahmedomar0007 Ahmed Omar (@Ahmedomar0007) reported

    @HostGator Your company is the worst hosting company ever

  • ENALTAsolutions ENALTA (@ENALTAsolutions) reported

    @HGSupport Hello guys. We have 3 open support tickets waiting for assistance, could you please help us ASAP?

  • CynderHost CynderHost (@CynderHost) reported

    @saaranghaeyo @HostGator Phoebe - that really sucks to hear. We might be able to help out - we support PHP 5.6 -> 8 (though you probably don't want to run something that's EOL). Can we DM you to learn more about your site?

  • telecomlead TelecomLead (@telecomlead) reported

    @HGSupport Hi, we have been experiencing issues with payment to HG through payment gateway. Our credit card provider said HG payment gateway has been blocked because of malicious transaction reporting. What shall we do to make the payment for domain renewal? The domain is already expired!!

  • JordanOmana Jordan (@JordanOmana) reported

    @HostGator hello. Can you help me?? I sent a DMCA notification to HOSTGATOR MEXICO and they ignored me (I think so). I need to know if you will remove the site that is using my name and my logo as soon as possible. Please help me.

  • hitesh1726 hitesh (@hitesh1726) reported

    Never book domain via @HostGator they will distribute your number to Marketing agencies.

  • AgileWaters Rick Waters (@AgileWaters) reported

    @HostGator @HGSupport I registered a domain with you on Oct 16, 2020. You didn't tell me that there was a problem, but you took my money. I built a business plan around that domain. Someone else Scooped up the domain, and now you are goign to do nothing about it?

  • somedocs Doctors On Social Media (@somedocs) reported from Tenafly, New Jersey

    It’s ironic that our focus is on connecting innovators across online channels & that our website is down. We know & are extremely unhappy about this. @HostGator, what will you do to ensure this gets fixed ASAP? And that it doesn’t happen again, or to our clients? #medtwitter

  • YaBoyDaReal1 Ya Boy a Real 1 (@YaBoyDaReal1) reported

    Hey everyone @HostGator 8s the worse. They can't get my web domain to link up with my web page. Both I got through them. A whole week and nothing works and their tech support cant fix it. Guess what, I had to call both of their companies tech support. Yep l, both companies

  • NickLilja Nick Lilja (@NickLilja) reported

    @ahberrington This is great stuff. I would be happy to help host such a site, if you are looking for somewhere to 'put' all of this. Not sure if my server (hostgator) would appreciate all the extra traffic, but I would be will to help!

  • jayeskenazi Jay Eskenazi (@jayeskenazi) reported

    @HGSupport can you help me? Your staff is unable to assist. Have had had significant issues for 5 days

  • gitlost Developers Swearing (@gitlost) reported

    Removing vendor from ignore list because hostgator sucks

  • saaranghaeyo Phoebe ❤️💜💙 (@saaranghaeyo) reported

    I never thought I'd be literally crying because of a @HostGator email telling me my server is moving to php 7.4, but I'm about to lose the vbulletin writing board I've been pouring my soul into since 2012 😭😭😭😭😭😭😭😭😭😭😭😭😭

  • hashimimohamed Hashim Mohamed (@hashimimohamed) reported

    @HostGator been trying to transfer my domain for almost a week. I have unlocked it but ot keeps saying locked at other end. Contacted you multiple times for help. Each time they say give a day or two, or we will look into it and get back to you. Horrible service. Please help.

  • adamdrawsrobots adamdrawsrobots (@adamdrawsrobots) reported

    @HostGator @Whataburger too bad Rax Roast Beef has gone the way of the dinosaur. You would have made a better pair.

  • JohnMichalak John Michalak (@JohnMichalak) reported

    @HGSupport My site is down and I also get a "forbidden" when trying to pull up the hostgator portal. Just me or are you having system-wide issues?

  • TheRealShahroz Shahroz (@TheRealShahroz) reported

    @HGSupport Can't login to the portal, your live chat is also down...

  • ConversionsM ConversionsMonster (@ConversionsM) reported

    Of course, you need to be CAREFUL with HOW you present your HostGator offer, as Fiverr Customer Support won't look kindly at your UPSELLS. BUT I've been doing it for OVER THREE YEARS, making over $100,000 and never got caught. You just need to be SMART about it.

  • lucianowebdev Luciano Nicacio (@lucianowebdev) reported

    Now I understand why nobody recommends hostgator as a Web hosting service. if I had any hair I would be pulling it out!!!

  • Ahmedomar0007 Ahmed Omar (@Ahmedomar0007) reported

    @HostGator is one of the worst hosting company ever #stop_hostgator_account

  • theeMailguide The eMail Guide (@theeMailguide) reported

    Good morning @HostGator I have to say your offshore support center SUCKS. Please bring back your local support in off-hours. There is a huge difference. Almost enough of a difference to find a new hosting provider 🤬

  • Ahmedomar0007 Ahmed Omar (@Ahmedomar0007) reported

    @HGSupport Your company is the worst hosting company ever

  • BardaHair BARDA HAIR BRAIDING COLLEGE (@BardaHair) reported

    @HostGator @iamn1khil Good morining, We have been having issues with your payment system not accepting our payment. Spoke with a Joseph in your Billing Department who received an Error message stating the transaction was not allowed by the cardholder. Case #29628400. #JustTryingToPayABill

  • secb0t secb0t (@secb0t) reported

    @HGSupport There is a Deutsche Bank #phishing site hosted by you at hxxps://meine[.]xmtrdb[.]com/ The site was reported a week ago to abuse@ and is still active. Please take down.

  • Anupkumar52 Anup kumar (@Anupkumar52) reported

    @HGSupport I tired of connecting on support and typing and saying same thing again and again. But my problem is not being solved. It causing too much loss. after migration my nameserver is not being accepted by domain provider like @GoDaddy . cc @HostGator

  • JordanOmana Jordan (@JordanOmana) reported

    @HGSupport Hi. i need help because one site that is hosted on hostgator méxico is copying me. Theyre using my name and logo. I sent the notification to HG mexico and they have not answered. I need to shutdown the site because theyre jumping around hostings to copy my site.

  • pbinfinity 🌴 Phillip Burger (@pbinfinity) reported

    hi @HostGator @HGSupport - I recommend your suspendedpage.cgi page return something besides a 200 response code so monitoring software will recognize a site is "down" and be able to address it. A client of mine might have missed paying a bill and the site was down for weeks :(

  • jonathansampson Sampson (@jonathansampson) reported

    Whoa, @HostGator says "customers who are using 25% or more of system resources for longer than 90 seconds would be in violation of our Terms of Service."