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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Domains (31%)
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E-mail (28%)
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Cloud Services (21%)
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Hosting (21%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 São Paulo |
Domains | |
 Iquique |
Domains | |
 New Delhi |
Hosting | |
 Montevideo |
||
 Mexico City |
Hosting | |
| Mexico City |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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JP Duvillard
(@JDuvillard) reported
@HostGator your shared host has been down for 9 hours, we have lost an entire day of business and still no explanation apart from "this is a planned migration". Not planned at all, we didn't even get notified
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Kenneth Erwin Engelhardt
(@OnionfarmsMedia) reported
@skystracloud No I cannot. It's an overall problem HostGator is having.
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Samuel Lee
(@AerisLee669) reported
@HostGator Move your site. Save yourself the stress of thinking they’ll fix anything. Hostgator used to be very good. Now they just milk cash while they can.
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Ankit Sharma
(@AnkitSh76072709) reported
@HostGator Worst service provider, I have a WHM panel with 26 accounts and emails are not working from 5-6 days and support keeps on saying "our server team is working and is not providing any ETA"...#hostgator_worst_service, #hostgatorWorstSupport
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Sandy Rowley
(@renoseoexpert) reported
@HostGator How can we get ahold of tech support? The phone system says 90 minutes, but keeps dropping our calls. The chat function for support never loads.
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Kenneth Erwin Engelhardt
(@OnionfarmsMedia) reported
Onionfarms is temporarily down. Contacting HostGator right now to resolve the issue.
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The Golden Goose Egg
(@JoeBiancoAuthor) reported
Hey @HGSupport @HostGator you lost a customer!
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Nick Miller
(@theteacherin207) reported
@BourbonPursuit @HostGator What are they telling you? Something about "sites down for an hour" for Data Center Migration? I've been down for 24 hours.
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Tom Sofield
(@BuxMontNews) reported
.@levittownnow's main site has been offline for more than 24 hours. Our hosting company, one of the largest, has suffered a major problem. So far, no updates from their tech team. No answers at their call centers or live chat. Disturbing to say the least. @HostGator @HGSupport
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Steven Cinquegrana
(@SteveCinq) reported
@HostGator Yep, ok, so nothing. I moved to Hostgator years ago when you were good. And you were. Now you're just garbage. Zero service, zero responsibility. Just ... zero. This is a serious failing on your behalf but you act as if it's nothing and leave your customers hanging.
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Nicolas Rombiola
(@NRombiola) reported
@HostGator the problem continues...
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Nicolas Rombiola
(@NRombiola) reported
@hostgator No emails, no Cpanel, no Websites... 5 hs all down
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Nick Miller
(@theteacherin207) reported
@HGSupport Apparently, this was a planned migration, but @hostgator forgot to tell those most impacted by the event. I received no notification. I am being told we'll be down for 48 hours. Lame.
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Sandy Rowley
(@renoseoexpert) reported
@skystracloud thanks so much. The SSL issue is server issue, not a user issue. :) #ssl #seo #hostgator
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Steven Cinquegrana
(@SteveCinq) reported
@HGSupport No, you’re really not. You screwed our email and ftp access two DAYS ago and wasted my time in a twitter convo then some new idiot created a case and some other idiot will say, “So what seems to be the problem?”. Hopeless hopeless company.
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Ankit Sharma
(@AnkitSh76072709) reported
@HostGator Worst service provider, I have a WHM panel with 26 accounts and emails are not working from 5-6 days and support keeps on saying "our server team is working and is not providing any ETA"...#hostgator_worst_service, #hostgatorWorstSupport
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Steven Cinquegrana
(@SteveCinq) reported
@MAJORFLAREMEDIA @HostGator Btw they just want you to dm to take your problem out of public view. I fell for it.
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Steven Cinquegrana
(@SteveCinq) reported
@HostGator This has NEVER happened before. Also, I can't correlate that cert with any other cert that I'm aware of. The others have different fingerprints, etc. What happened please? You need to provide some details. We can't be just clicking "Accept" on certificate errors!
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Kenneth Erwin Engelhardt
(@OnionfarmsMedia) reported
@UndeadHeal HostGator is having an issue with all of its customer websites not just mine. If the **** accusations are a part of the title or there is a tag then yes. But if it is just banter in the discussion then no.
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Sandy Rowley
(@renoseoexpert) reported
@HGSupport Support hold times are 90 minutes? Chat function is not working for a week now. How to get ahold of a human at #hostgator ?
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Nicolas Rombiola
(@NRombiola) reported
@HostGator 2 hours later... the problem continues
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QueerFox Tales (aka Homobot's Tales)
(@HomobotsTales) reported
@HonestPassion13 Else for paid hosting: GoDaddy had amazing service when I used them. Worth the cost if you struggle with website tech. HostGator is cheaper but they're pulling crap on me now. I'm looking at Orange Hosting (?) now.
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Bourbon Pursuit 🥃
(@BourbonPursuit) reported
@theteacherin207 @HostGator They said it was a plug-in issue. No idea. But I’m back up now. They had To touch every site
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Kenneth Erwin Engelhardt
(@OnionfarmsMedia) reported
Just contacted HostGator. It's not just Onionfarms, it is all customer websites being affected. Their engineers are working to resolve the issue. Onionfarms has not been taken down.
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Steven Cinquegrana
(@SteveCinq) reported
@HostGator Ha! As if the problem is your phone carrier! It’s just that, as always, you want any excuse to avoid providing support to your (diminishing number of) customers. Host gator is a joke.
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Sandy Rowley
(@renoseoexpert) reported
@HGSupport @HostGator I did finally get through to someone, but they did not help. They said the SSL was working, when it is not. They said try again in a few hours. I waited 12 hours and it is still not resolved. #hostgator
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Ankit Sharma
(@AnkitSh76072709) reported
@HGSupport Worst service provider, I have a WHM panel with 26 accounts and emails are not working from 5-6 days and support keeps on saying "our server team is working and is not providing any ETA"...#hostgator_worst_service, #hostgatorWorstSupport, #LooserHostgator
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Nick Miller
(@theteacherin207) reported
looks like @hostgator and @HGSupport has struck again. My student's newspaper site has been down for 12 hours and they can't seem to figure it out. I am now on 3rd support chat while waiting on hold on the phone.
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Ankit Sharma
(@AnkitSh76072709) reported
@HostGator Worst service provider, I have a WHM panel with 26 accounts and emails are not working from 5-6 days and support keeps on saying "our server team is working and is not providing any ETA"...#hostgator_worst_service, #hostgatorWorstSupport, #LooserHostgator
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Steven Cinquegrana
(@SteveCinq) reported
@MAJORFLAREMEDIA @HostGator Move your site. Save yourself the stress of thinking they’ll fix anything. Hostgator used to be very good. Now they just milk cash while they can.