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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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E-mail (31%)
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Cloud Services (27%)
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Hosting (19%)
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Domains (12%)
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Web Tools (12%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Santa Cruz de la Sierra |
Hosting | |
 Bueno Brandão |
Hosting | |
 Irapuato |
Domains | |
 Greater Noida |
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| Bulandshahr |
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| New Delhi |
Cloud Services |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Igor Aleixo
(@IgorAleixo15) reported
For 2 weeks, I've been struggling to verify my domain in Google Workspace hosted by Hostgator. Their poor support leaves my SSL non-functional. Their responses to my queries vary & now they want to charge me for their mistake. @hostgator's service is unacceptable. #disappointed
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Queen Koddi~ Nashville ******
(@QueenKoddi) reported
@SeattleFemdom I use hostgator, as long as they don't have a payment processor attached, I've never had any issues
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Jonathon Hyjek
(@jonathonhyjek) reported
@dustinhyle @nichepursuits I just got rid of a hosting client that had 20GB of images...The number of resources they were using on my VPN just wasn't making sense for the $$. I moved them along - they're with Hostgator now. Not my problem. LOL
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HostGator India
(@hostgatorindia) reported
@TheMorphiaas @HostGator Can you please DM us the case ID for this issue? We'll check with our team.
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K3RRR
(@K3TripleR) reported
@SoberHam @HostGator @HGSupport Thanks Dave… There are on my shortlist although I've been told they are owned by the same company that operates HostGator which is a huge concern by itself but I'm doing my drill down today to make a final decision in the next couple of hours…Thanks for taking time to respond!
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Midvana Technologies
(@MidvanaGroup) reported
@ethanjaack I'm using this company servers from past 5 years but we never faced nothing issue in past. i love @hostgatorindia because of their good services but this time hostgator broken my heart. but i still want to use @hostgator because i love their services so much.
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evan 🌾
(@evan_co_) reported
@theforeignsick Go to HostMantis! They’ll won’t you on a shared server that they won’t update the PHP software for like HostGator has done. I physically cannot develop on their server anymore. Their service is atrocious
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Feo Amante 🇺🇦
(@FeoAmante) reported
@HGSupport @HostGator @GoDaddy I was on chat. I never got a ticket number. In both cases, after their whacky requests "Could you please try another Internet provider?" (Who pays for multiple providers? Where?) Then they'd "be right back" and let the chat room time out in 10 minutes.
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keithlaw
(@keithlaw) reported
@RTotale76 It's an @HGSupport issue. Only affects certain users on cellular data. They have never been able to explain why.
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Dani.B
(@TheCozyCoder) reported
Which reminds me that my first Tech job I worked at Hostgator as a support person or whatever that title is and how much of my day was just fixing Wordpress sites because broken plugins. 🥴
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keithlaw
(@keithlaw) reported
@jhammon67 it's a @HGSupport issue. try on wifi, that may resolve it
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LordDawn
(@Lord__Dawn) reported
Hey @HGSupport are you having issues? Can't login to the portal and my sites are down.
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HostGator Support
(@HGSupport) reported
@WhenSteelTalks @HostGator I am looking into your case. Send me a DM so that I can discuss updates, and would not suggest publicly posting case numbers as this may become a security concern down the road.
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Morphiaas
(@TheMorphiaas) reported
@hostgatorindia @HostGator raising a ticket for the same issue won't work. We are following you on the same issue for the last 2 months. We want the credits for those days when the website was not running, as we have lost lots of visitors to the website which has impacted the business.
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Kenneth Erwin Engelhardt
(@OnionfarmsMedia) reported
We will make a comeback. The problem we are having seems to be beyond the scope of what HostGator technical support can typically fix. I have connections with Developers who can help me on this.
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Harry Tregoning
(@htregoning) reported
Just wishing @HostGator and the @hostgator support actually helped.
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HostGator Support
(@HGSupport) reported
@FeoAmante @HostGator @GoDaddy Hello, we are sorry for the inconvenience caused to you. If you are facing any outstanding issues, send us a DM along with email address and ticket number so we can look into it?
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Igor Aleixo
(@Ivaleixo) reported
For 2 weeks, I've been struggling to verify my domain in Google Workspace hosted by Hostgator. Their poor support leaves my SSL non-functional. Their responses to my queries vary & now they want to charge me for their mistake. @hostgator's service is unacceptable. #dissatisfied
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Jhon Enrique Bermúdez
(@jrickybt) reported
@HGSupport Since October. Yes, since Hostgator suffered a worldwide drop in its services in October, our hosting is having problems: intermittent, 7 hours to send an email. The service sucks. Refund the money or move the services. Ticket 46227447
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Morphiaas
(@TheMorphiaas) reported
you charge a hefty fee for the services but give no service at all. As marketing agency has a website for their presence and we are losing our business because of you. @HostGator @ICANN #Serverless #Hosting
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Awad Haj
(@awad__haj) reported
me: not specific, just estimated time. @HostGator : sorry we can't bcause many departments are involve in the issue. me: open time? tell me how much i will have to wait, one day, one month, one year? @HostGator : i understand your concern, but i can not give time.😡
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Jhon Enrique Bermúdez
(@jrickybt) reported
@HGSupport Support Ticket Hostgator: 46227447
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FLAVIO LUCCISANO ルチサーノ・フラビオ
(@FlavioLuccisano) reported
@HostGator has been charging my card two times for services I cancelled one year ago, I tried to get in touch with them and it's impossible, their virtual chat is a joke, horrible service.
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HostGator India
(@hostgatorindia) reported
@TheMorphiaas @HostGator Can you please DM us the case ID for this issue? We'll surely check with our team.
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fan24
(@fan24mee) reported
@HostGator It is not a serious company at all, they cannot fix their mistakes for 48 hours and they have damaged my business these two days
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Jhon Enrique Bermúdez
(@jrickybt) reported
@HGSupport A week without any response. Move our services to another hosting of refund the money! No more waste of time with you. We experience that issue from October. Move our services now: Support Ticket Hostgator: 46227447.
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TheDinoIsland
(@thedinoisland) reported
Be careful using @hostgator I purchased a year's subscription last night and called support to see if I could have my older package migrated and was charged $13.80 for the old one by the phone rep. Sorry chat dude but it wasn't authorized.
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HostGator Support
(@HGSupport) reported
@FeoAmante @HostGator @GoDaddy We are sorry to know that. Send us a DM with email address and the details of the issue. We will check on it and try assist you further.
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Midvana Technologies
(@MidvanaGroup) reported
@hostgatorindia here is the case id: 46296540 kindly check it and solve the problem. our patience level is now no more. we want solution now. #hostgator #hostgatorserverdown #solvemyissue
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Kat Murti
(@KatMurti) reported
@HGSupport I've just been chatting with @HostGator customer support. The first agent disconnected with me and the second one said there was nothing they could do, but I should buy a different domain and connect that instead. I want MY domain, which is what I was trying to renew.