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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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E-mail (27%)
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Domains (27%)
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Hosting (27%)
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Web Tools (13%)
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Cloud Services (7%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Mexico City |
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 Nova Alvorada do Sul |
Hosting | |
 Medellín |
Domains | |
 Mecca |
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| El Pueblito |
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| Cravinhos |
Web Tools |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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TripMoz
(@moz_trip) reported
@HGSupport beware this company has stopped being reliable, @HostGator again has problems with email and didn’t inform me about this, I had to call in.. a service so important to a business and i just didn’t had it for days losing money.
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Cartel Prohibido
(@CartelProhibido) reported
@moz_trip @HostGator @hostgator sucks
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Juan José Saldaña
(@saldana8307) reported
@HGSupport @theadversary_ I am losing my customers!!!! Please fix the email issue!!
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Cartel Prohibido
(@CartelProhibido) reported
@aaronsilverman @HostGator @hostgator sucks
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Cartel Prohibido
(@CartelProhibido) reported
@JhompierreRob @HostGator @hostgator sucks
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Jignesh Shah
(@JigneshDazzle) reported
@HostGator This is really strange that since last 5 days you people are telling that you are resolving issue of email but nothing happening. Are u understanding in today’s world due to non working email how much business loss we are observing?
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Gabriel Gargiulo
(@gabyazulyoro87) reported
@EsquibalUSA @HostGator Same problem here. Any solution @HostGator ??
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Shoaib Hussain
(@shoaibhussain) reported
@EsquibalUSA @HostGator Same thing happened with me. It had been happening once in a while since I first got my hosting. I turned a blind eye all this time but since last week websites and email have been going down practically for 70% of the time had to make a hard choice to change hosting! Good luck!
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TeslaKitchener
(@KitchenerTesla) reported
@HGSupport Forum is down…
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Cartel Prohibido
(@CartelProhibido) reported
@_Renato_Cardoso @HostGatorBrasil @hostgator sucks
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Ricky
(@r_sotojr) reported
@MagoDuende @HostGator Day six and counting. No, last December they were down for 2 weeks. It was a disaster with my customers.
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Andy Halavonich
(@mhalavo) reported
What's a better alternative to @HostGator? My sites have been down repeatedly for a week now.
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Nicolás Jurado Allende
(@Nicolas_Jurado) reported
@HostGator @HGSupport Chat has been hanging for a while this week. Another channel, to address support, please? #hostgator #hostgatorsupport
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Ricky
(@r_sotojr) reported
@HostGator DAY SIX OF HORRIBLE SERVICE. Who even runs this company? Anyone suggestions on hosting providers? This is the second time in a year they've screwed up emails for this long. Last time they blamed AWS for a TWO WEEK outage. STAY AWAY.
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Cartel Prohibido
(@CartelProhibido) reported
@4realmiclo @hostgator sucks
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Aaron Silverman
(@aaronsilverman) reported
@HostGator My goal is to have a hosting provider that does not go down twice in a week? Do you think you can help with that?
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Juan José Saldaña
(@saldana8307) reported
@HostGator @websoftpr There are 5 days since the problem started! I am losing my customers.
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Cartel Prohibido
(@CartelProhibido) reported
@HostGator FIX YOUR EMAIL SERVERRRRRR
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Shaun O Connor
(@shaunoconnor1) reported
@shoaibhussain @EsquibalUSA @HostGator Same, the 'Error Establishing A Database Connection' error was a regular occurrence for me too. Hostgator support insisted that it was something up with my WP installation or plugins (it clearly wasn't)
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WalTRInho- Libertadores eu sou Tri
(@waltinhobr) reported
@HostGator I can´t believe! It´s Wednesday and we are still having problems!!!!
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Ricky
(@r_sotojr) reported
@HGSupport @CartelProhibido Usually when people don't have an ETA means they don't even know where the problem is. If this is the case then just say so so we can begin migrating our services ASAP.
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Juan José Saldaña
(@saldana8307) reported
@theadversary_ @HostGator I still have emails problems!!. More than 80 customers affected calling me since five days ago!
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Cartel Prohibido
(@CartelProhibido) reported
@donbixpay @HostGator @hostgator sucks
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Cartel Prohibido
(@CartelProhibido) reported
@Cash_Rules_ @hostgator sucks
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Aaron Silverman
(@aaronsilverman) reported
@HGSupport @HostGator y'all doing anything to get my website back up and running? Down twice in less than a week is not good. Is this the new norm?
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Juan José Saldaña
(@saldana8307) reported
@dpcnh1 @HostGator I have a lot of problems with the outbound emails.!! We need a solution ASAP.
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Dave Corbin
(@dpcnh1) reported
@HostGator Still outbound email issues. Very problematic.
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Aaron Silverman
(@aaronsilverman) reported
@HGSupport Thanks. A few minutes ago, I spoke with someone at the customer service number and they placed my domain in the queue for troubleshooting.
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Aaron Silverman
(@aaronsilverman) reported
Hey @HostGator, my website is down again. 2nd time in a week. What gives? Not good for my business if my website is down.
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Oliver
(@olopeza) reported
@HGSupport 24 hours more and outgoing email service not working