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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (48%)
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E-mail (22%)
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Domains (22%)
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Cloud Services (7%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Caraguatatuba |
Hosting | |
 Deltona |
Hosting | |
 Greater Noida |
Cloud Services | |
 Solidaridad |
Cloud Services | |
 Lima |
Domains | |
 San José |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Kaushal
(@kaushalwp) reported
@HostGator still facing issues for hosting. Can't login to support portal.. This is too much
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Mike Comeau
(@MikeComeau) reported
@HGSupport @pcmag @TechTarget My dedicated server is down and after 25 minutes on the phone I'm being told that it will take 24 - 72 hours to fix. This is not what I expect when I am paying $2500+ for Managed Hosting...
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Alfredo Zepeda
(@Alfredo61403329) reported
@crypto1347 @HostGator Yes, I can't access to chat support and billing :/
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Sangita
(@SangitaE007) reported
Dear @HostGator, I am switching to @Cloudways #HostGator Huge #outage
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Rob
(@rodrigoarancibi) reported
@mrliambi @HGSupport @HostGator I have the same problem :'(
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Fábio Valentim
(@ofabiojvalentim) reported
@HostGator It's very good webhost but your Titan Mail is a che@t and his support too. They intentionally blocked our mail service because wrong typo to our own domain
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Rtenzo🌸
(@Rtenzo) reported
The web host for my site, Hostgator, is currently having issues on their end. As a result, my site is either gonna be super slow or inaccessible until they fix whatever is going on with them. And I don't know how long that'll take. Sorry guys ☹🙏
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HostGator
(@HostGator) reported
@coffee_n_curses @HGSupport Hello, we are very sorry that his issue is ongoing. Our Admin Team is actively engaged and working to fix the issue. We are very sorry for the delay and appreciate your patience.
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Daniel Pereyra Costas
(@danielpcostas) reported
Have received some support requests on server outage for websites hosted in #HostGator Any ideas @HGSupport @HostGator @HostGatorES? Seems that HG is going out with the #crypto market 🥲
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BassResource.com
(@bassresourcecom) reported
@HGSupport @swedub Same here. The issue started about 12 hours ago on my dedicated server. Chat support is down, phone support just hangs up. This is insane. I want a refund for this month.
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Dillon
(@dillonsname) reported
@HGSupport @bassresourcecom Middle of the day, our dedicated server is down. This has been going on ALL DAY. This is BEYOND unacceptable. And nobody is responding from hostgator now...
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Daniel Pereyra Costas
(@danielpcostas) reported
Have received some support requests on server outage for websites hosted in #HostGator. Seems like a global outage as many people is complaining about. Any ideas @HGSupport @HostGator @HostGatorES? Maybe HG was fully invested in $luna 🥲
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Casey
(@casey_nyc11) reported
@HostGator multiple sites in the server are going down since last night. What’s going on?
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macdaddys info
(@macdaddys_info) reported
@HGSupport It was working for a bit, but now it is down again… any ideas @HGSupport ?
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Letícia Rocha
(@msLeticiaRocha) reported
@HostGator @HGSupport server is down?.. i can't access cpanel, chat support or more services. What’s happening?
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Desiree, Slightly Unfiltered
(@coffee_n_curses) reported
@HGSupport @HostGator My site is still down…. Any update?
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macdaddys info
(@macdaddys_info) reported
@HGSupport @argentorp Emails are down again this morning? Second morning in a row… hopefully this gets resolved soon. Any information on this @HGSupport ? Thx
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Luis A. Ponce
(@AbrahamPonce) reported
@HostGator really? Again? WTF?
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Mr Liambi
(@mrliambi) reported
@HGSupport @HostGator I am unable to login the customer portal receiving error : There was a problem processing your request. Please try again or contact support for assistance.
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Olufisayo Ogundipe
(@FisayoPatrick1) reported
The most important thing for me when trying to use any app, feature, brand, etc. is to find out if I can chat with their customer service rep. For example, I'd prefer to use HostGator over any hosting coy because of how quickly their customer care rep answers their chat.
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Josue zx
(@josuezx69) reported
@HostGator server down, i am lossing money
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49ers Webzone PR
(@49wzPRguy) reported
@HGSupport What is your ETA to get these issues resolved. This is far too long without any communication or response to DMs, especially with support chat not working. When will we even learn what the issue is and what will you be looking to do to compensate customers for losses?
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macdaddys info
(@macdaddys_info) reported
@HGSupport Sent you one. And thx for the communication. Figured I wasn’t alone, and others would like to know it is down before they start chasing their tail trying to fix it on their end… thank you 🙏
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Brian 💬
(@ezas123) reported
😩- @HostGator Last straw over the last 24 hrs. I have to move business elsewhere. I have a VPS server that completely made my website go offline. This is really bad business. Your support is completely not synced. I was promised disk usage increase. Nothing. I can’t restore.
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Darryl Dahl
(@DarrylDahl) reported
@HostGator I've been happily with HG more years than I can remember but lately I'm questioning the capabilities. Why all the downtime lately and support never has answers, just "it's up now"?
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WWWeb
(@maedizon168) reported
@HostGator @HGSupport Dedicated server is so slow. What’s happening?
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CryptoMX ✪
(@crypto1347) reported
@HostGator services of hostgatormx are down?
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BassResource.com
(@bassresourcecom) reported
@dillonsname @HGSupport @HostGator Our site is unreachable too (12hrs and counting). Chat system is down, phone support simply hangs up. We need to be refunded for the month.
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HostGator
(@HostGator) reported
@mrliambi @HGSupport We are aware of an issue that is preventing customers from viewing their websites, email & login into their control panel. Our teams are engaged and working to ensure resolution. We do apologize, and appreciate your patience while we work on this issue.
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M!DDLE K!D
(@m_ddlek_d) reported
@HostGator are the servers down or something? my emails aren't loading