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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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E-mail (26%)
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Hosting (24%)
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Cloud Services (22%)
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Domains (17%)
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Web Tools (11%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Santiago de Querétaro |
||
| Chihuahua |
Web Tools | |
 Oslo |
Hosting | |
 Kingston |
Hosting | |
 Salt Lake City |
Hosting | |
 Embrun |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Zadina Abayas
(@ZadinaAbayas) reported
@HostGator my site has been doing down repeatedly. Your reps sold me packages and I’m still having the same issues. Who is the owner of HostGator???? Is this how your company works???
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Ronnie Feng
(@FengRonnie) reported
@HostGator hosting is down and my email is toast too
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dvasfm
(@dvasfm) reported
@HGSupport @realbeneverson They just updated it, very belatedly, to admit that everything is still broken. Huge chunks of time yesterday and today are not acceptable for a host as huge as HG. Where are the backup systems? No need for my domain, it's a HG-wide issue.
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Ryan Douglas
(@ryandouglas0410) reported
@jeff_rogerson @HostGator @HGSupport They are having server problems
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Scott Dimmich
(@ScottDimmich) reported
Weather updates will be late today. Second day in a row with DNS, plugin, and cPanel issues. Anyone else with @HostGator having issues? @HGSupport
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Holly Rorie
(@HollyRorie) reported
@KhloeStone2 @HostGator Not necessary. Hostgator has excellent customer service. Stop trying to scam people, that's predatory behavior! Rethink your life!
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Intercon Messaging
(@InterconMessage) reported
@HGSupport We are having trouble with our VPS? Is there an outage?
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Saltukalp İNAN
(@SaltukalpInan) reported
Could you please update the Network Status page of Hosgator forums about the outage @HGSupport ?
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RutSmash
(@kushabcd1234123) reported
@msqinc @HGSupport Same here. This company is becoming unreliable. We have ads running so this is literally costing us money. Yesterday it was down for an hour or two and today again. Absolutely terrible.
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LightBeforeSun
(@LightBeforeSun) reported
@HostGator @HGSupport Please be a respectable company, and make a public statement. Take ownership for this issue.
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Ryan
(@LayDownABrick) reported
Hostgator is the worst company on the face of the Earth. Had a great push day, though. Almost makes up for it.
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alces alces
(@alces0alecs) reported
@HostGator @HGSupport Your service is becoming unreliable. Servers are down again. Support chat is not working. I called and heard it will be 4-8 hours without business email, website or FTP. Im ready to switch. Fix your ****.
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Werner G. Patels
(@PatelsWerner) reported
@realbeneverson @HGSupport Don’t celebrate too soon, because all the sites are down again!
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Ben Everson🎙🎧🎼✒️🏈
(@realbeneverson) reported
@HGSupport It was down for about 30 minutes but it is back up now. Thanks!
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Sandra
(@msqinc) reported
@HGSupport I have 3 sites on 2 accounts that are having issues. 1 account is completely down the other with 2 sites is going up and down. Are you having an outage?
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Werner G. Patels
(@PatelsWerner) reported
@HGSupport @realbeneverson The very fact that your support was saying just before that you guys hadn’t even been aware of an issue when your whole system had already been down for at least an hour proves that you guys are clueless. You’re not even monitoring your own system!
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dvasfm
(@dvasfm) reported
@HGSupport @realbeneverson I am still impacted, or I would not be posting. I have attempted to connect to my server (and 5 other HG servers) from a total of 24 VPN locations. None of them work. Everything is down. Site. CPanel. SMTP. FTP. Everything.
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ChanceConnections
(@ChncConnections) reported
@HGSupport @mitchellclong @HostGator That link says the issue is closed, it's clearly not closed.
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RutSmash
(@kushabcd1234123) reported
@mitchellclong @HostGator Had the same issue yesterday and now today. Seriously considering a switch now. With fb ads running in the background this kind of thing is a straight financial loss for us.
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Werner G. Patels
(@PatelsWerner) reported
@realbeneverson @HGSupport Yes, all sites are down. Don’t bother with a support request, it’s useless. They’ll figure it out eventually. Unfortunately, the Gator is not exactly the brightest bulb in the chandelier.
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Mitzi Szereto
(@MitziSzereto) reported
@HGSupport Websites down, emails won't load in Cpanel. What's happening? 🙁
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Buruma
(@burumanet) reported
Our sites have been up and down frequently over the past 24+ hours. I got fed up and called @HostGator this morning and they cited multiple servers under virus/hacking attack. Claimed ours would be online again hours ago. Still nothing. Definitely requesting a refund for April.
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Moe Long
(@mitchellclong) reported
@smlsunburst @HostGator Same! Or load cPanel. This is a huge issue. Occasional downtime, ok. But not daily downtime
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Rain. ✨ ISU FLOP 👎
(@rainshohei) reported
@HostGator It's mindblowing that more than 3 people at HostGator support and their tech specialist can't even fix and configure the SPF problem. This is ridiculous.
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Moe Long
(@mitchellclong) reported
Anyone else having major @HostGator issues? This is the second time in two days that two of my websites have gone offline
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Holly Rorie
(@HollyRorie) reported
@HostGator been with you many years with no issues. Suddenly all my sites are down. Were you hacked?
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Billy Dann
(@BillyDann1) reported
Hey @HGSupport I'm having problems logging into my website - are your servers having issues?
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Jeff Rogerson
(@jeff_rogerson) reported
@ryandouglas0410 @HostGator @HGSupport Can you tell me how long you’ve been experiencing this deteriorated service. I only noticed this morning, but I haven’t been around my site since Thursday.
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John Picacio
(@JohnPicacio) reported
Anyone having major trouble with @HostGator? Email service intermittent two days in a row. Website down. Fix your stuff, @HGSupport. #hostgator #hostgatordown
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{n}Ever
(@davilacs) reported
@HostGator @WooCommerce What's happening with your service, all week my sites are going down, thinking about moving to another company, please fix your problem (whatever are you doing)