Hostgator status: hosting issues and outage reports
No problems detected
If you are having issues, please submit a report below.
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Problems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
- Hosting (31%)
- E-mail (28%)
- Domains (28%)
- Cloud Services (9%)
- Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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8 hours ago | |
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Domains | 7 days ago |
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Hosting | 9 days ago |
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Hosting | 17 days ago |
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Hosting | 18 days ago |
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Cloud Services | 21 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Better Living Magazine (@1_better_earth) reportedSorry, Host Gator not going to support my needs going forward. Time to say good bye. # hostgator
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PerOla Hammar 陈家悦 (@perolahammar) reported@HostGator @HGSupport I am leaving you now. Again all sites on my hosting account with you is down. I can not access the WHM and I can not start the support chat, I have called your support phone number and get disconnected after a while.
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LOUIS (@CEOConsultants) reported@HGSupport You didn't answer the question, though: what industry benchmark or common practice makes a web server being down for two weeks, OK ? Don't you think your current customers and potential future customers DESERVE to know? @HostGator @HGSupport #hostgator #hosting #Servers
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Aiden Fau (@AidenFau) reported@HGSupport not even in other pc or the phone, not working nowhere
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Umakant Patil (@DevAkaRider) reportedTime to move away from Hostgator after so many years. Websites on shared server is going down frequently these days. What is best alternative?
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Obei (@obeiibra) reportedToday, @HostGator stole around $350 from my credit card. When I asked them about that, they said it's automatically renewed service. The problem I've never asked to renew it, so they said all services are renewed automatically if your credit card is added based on our TOS!
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Aidan Heron (@AidanHeronUK) reportedThink I might have found the issue (with the help of @HostGator support). Now to test and see if we can get it up and going
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idefend (@idefend3) reported@XULQIMOON you can buy from Hostagtor too but Godday support response time is better compare to Hostgator and onlydomains is mostly used in UAE and other gulf countries.
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Navine Sebastian (@Nav1ne) reported@DustinFinn @HostGator @HGSupport Yes, since July I am frustrated, nervous, all our customers are suffering, Support is not
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Dustin Finn (WarDriving-BusySignal) (@DustinFinn) reported@HGSupport you can use this - 44833060 - this entire "down" time is odd to me.
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LOUIS (@CEOConsultants) reported@HGSupport @HostGator / @HGSupport Are you telling me that after 2 weeks of troubleshooting, your "A Team" has not managed to fix anything? How much longer do you propose for us to be patient? Another 2 weeks? 4 weeks? Maybe early January 2023 would fit your guy's schedule better?
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Mark Gardner (@markjgardner) reported@briandfoy_perl .@HostGator was stuck on v5.16.3 because they bought in to smartmatch and never resourced/cared to either rip it out or litter experimental guards all over the place
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LOUIS (@CEOConsultants) reported@HGSupport Your support team says they don't have an ETA !!!!! It could be days .... THAT is NOT OK. An entire server can't be down for 2 weeks OR longer. @HGSupport @HostGator
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Dustin Finn (WarDriving-BusySignal) (@DustinFinn) reportedfirst world problems- I get it - but gosh - come back in 2 hours to see if its been fixed? Yikes. #Fail #HostGator @HostGator
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HostGator India (@hostgatorindia) reported@Nav1ne @HGSupport Hi Navine, we are sorry to see you had a disappointing experience with us. Can you please share more details about your issue on DM?
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Mase7y Dot Com (@Mase7y) reported@HostGator our website is down for 6 days now, hosted on Dedi at your Datacenter, when you will fix this?
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Aidan Heron (@AidanHeronUK) reported@HostGator But now @HostGator support seems to have tanked....so can't test that out.
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A. Sami (@Sameeh_Azam) reported@HostGator services are down again
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Massimiliano Poretti (@Mr_Cortexiphan) reported@HostGator today I had to open 7 tickets for a serious DNS problem. All times the chat was terminated. I have been your customer for over 10 years with 22 different domains. Is it possible to get support or do I have to change provider?
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LOUIS (@CEOConsultants) reported@HGSupport 2 weeks for an entire server to be down is not "incovinience". It is incompetence. #Hostgator #hostgatorsupport @HostGator
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Julia 🌿 Lifestyle Blogger & Content Creator (@juliakolens) reportedOk, I love hostgator but their customer service is just not it 😬
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Navine Sebastian (@Nav1ne) reported@arvixe @ArvixeSupport @HostGator CHEATERS. I have consulted and purchased one account. After purchase promised MSSQL 15.0 was not there. Now they are asking me to cancel WITH NO REFUND. Cheaters, Cheaters
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Vineet Agarwala (@vineetagarwala) reported@HGSupport has become so inefficient that I cant stand it for one more day Using #HostGator services for more than 10Yrs but now the support s@cks Connected to 3 support executive via chat, all 3 responded completely differently. My sites still down Please avoid this hosting
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PerOla Hammar 陈家悦 (@perolahammar) reportedDidn't even have time to make backups of all my sites on @HostGator before it is not working again. Sites are not working again. I can not access my WHM again. 4 days since last time. Come on HostGator, what happened? You used to be so good for many years.
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Dustin Finn (WarDriving-BusySignal) (@DustinFinn) reported@HGSupport support rep hasnt provided one......
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Navine Sebastian (@Nav1ne) reported@mrdhukkad @HostGator YOU WILL NEVER GET IT. SO WORST COMPANY
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Navine Sebastian (@Nav1ne) reported@AmintoreOficial Hostgator is NONSENSE. No Proper Support
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Florida Man V - Ligma Johnson 2024 (@FloridaManV) reported@opdroid1234 @asc89 @bandedkrait Hostgator can fix it
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Casey Jones (@ThePixelHippo) reported@HGSupport I'm getting so sick of your company and terrible support. This is the 2nd month in a row, you've charged me, taken my money and suspended my account for non payment
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Betty Butch 🏳️⚧️🏳️🌈 18+ (@betty_butch) reported@HGSupport Howdy! Just wondering if there's an issue with NA websites right now? My site's frustratingly slow today, making it a real struggle to post new content!