Hostgator down? Current status and problems

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

• Hosting (31%)
• E-mail (28%)
• Domains (28%)
• Cloud Services (9%)
• Web Tools (3%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

City	Problem Type	Report Time
Noida	Domains	14 hours ago
Noida	Hosting	3 days ago
Trowbridge	Hosting	10 days ago
Mérida	Hosting	11 days ago
Centro	Cloud Services	14 days ago
Tuxtla	Domains	14 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pradeep (@pnganwani) reported 17 seconds ago

  @HGSupport my webmail is not working since morning. I can neither receive nor send emails. contacted support twice. First one solved the problem but was short-lived. The second said problem will solve in an hour. More than an hour still same problem

• 
  not (@tarakiyee) reported 4 minutes ago

  I tried to reach out to hostgator support and they ******* rate limited me. wtf.

• 
  Justin Rod 🐗🐗WPS🐗🐗 (@GOTDAYUMMM1) reported 7 minutes ago from Baucum, Arkansas

  HostGator, worst at hosting websites.

• 
  Debola Olomo (@debolaolomo) reported 7 minutes ago

  @HostGator what is going on!!!! Our emails are still not working

• 
  Paul Taubman (@WPSiteHelp) reported 8 minutes ago

  As of November 28, 2022, PHP 7.4 reached its end of life. A client is on @HostGator and cannot get support tto provide PHP v8.0 on the account. How can they even think this acceptable?

• 
  Emiliano Carlesi (@ecarlesi) reported 9 minutes ago

  Possible threat on login-grnst[.]com #hostgator

• 
  0xobsessed 💜 (@moisesisaax) reported 12 minutes ago

  I spent 50 minutes on the phone @HGSupport @HostGator support yesterday, told it was a priority and I haven't heard from anyone besides being told to problem is solved??

• 
  najeebmh (@najeebmh) reported 13 minutes ago

  @HGSupport unfortunately im not getting proper support from hostgator

• 
  Emiliano Carlesi (@ecarlesi) reported 14 minutes ago

  Possible threat on help-info1[.]com #hostgator

• 
  Rijwan Khan (@DearRijwan) reported 18 minutes ago

  @HostGator hostgator is blackmailing and toucharing me without my mistake my account is disable and now not getting help if i do sucide then hostgator is responsible theire support and admin team is not doing quick action case OEML-543034

• 
  Hugo Molina (@hugomolinasa) reported 19 minutes ago

  @HGSupport hostgator your chat don`t work and i have a problem with my domain: my site not connect

• 
  DaveTheTech (@rockstarmaxey) reported 19 minutes ago

  @HostGator I had to use the good old e-mail method to send a message needing support, and am still waiting on reply. This makes me feel like there's no Live Chat available and the forwarding of clicking Live Chat sends us to the Knowledge Base, which is REALLY weird. #hostgator

• 
  Tees Purple Martini (@Teespurple) reported 20 minutes ago

  @HGSupport How my site has been down since January and you’re still taking my money. I’m unable to get a manager call back just tickets

• 
  JAY J BOTES🎙 (@jayjbotes) reported 20 minutes ago

  Support @HostGator is Shocking to say the least!!

• 
  Otunba Eleniyan 1️⃣ (@iamharmani) reported 20 minutes ago

  Hi @HostGator I’ve been having issues with outbound emails on my account, can you please help look into this??

• 
  Filippos Xi (@FilipposXi) reported 22 minutes ago

  3 days now and the problem persists! I am having outgoing email issues again and again with @hostgator @HGSupport. My problem was escalated and the team says that everything is fine. In the meantime clients are calling that their recipients are not getting their emails... Why???

• 
  ᨅᨗᨔᨚᨈᨛ (@bisot) reported 22 minutes ago

  @HostGator very difficult to contact. Auto respon chatbot not helpfull for customer. @HGSupport

• 
  Thunder Moon Studio 💗💜💙 (@ThunderMoonArt) reported 24 minutes ago

  @HGSupport I've been on hold w/support for 35 minutes and counting. Nothing happens when I click your live chat link. The chatbot is sending me articles I've already read. I need to talk to a person. Is there anyone around who can help? Your hours say 7AM-12AM--is that accurate?

• 
  ChannelForbus (@channelforbus) reported 24 minutes ago

  Until these damn companies stop calling me due to your lack of security and urgency in this matter I’ll be uploading every call I get and tagging @hostgator to show y’all what kinds bullshit I’ve had to deal with

• 
  ab.bnb (💙,🧡) (@ab672883) reported 27 minutes ago

  @HGSupport Tracking Id: Payment-C-26328765-27366740 InvoiceID(s) : 121554084 Tracking Id: Payment-C-26328765-27366734 InvoiceID(s) : 121554083 Payment completed but order still pending, Kindly help.

• 
  ChannelForbus (@channelforbus) reported 27 minutes ago

  @HGSupport Check your own damn DMs this is your fault again

• 
  Filippos Xi (@FilipposXi) reported 30 minutes ago

  I am having outgoing email issues again with @hostgator @HGSupport . Incoming is working fine. Is there a problem with the mail servers?

• 
  DaveTheTech (@rockstarmaxey) reported 35 minutes ago

  @HostGator Why on EARTH, have you made it literally impossible to gain access to Live Chat support? I found a leftover link to another Live Chat support that said, "Sorry, we're not the support you're looking for." I've been a customer since 2009. I've NEVER had this much issue.

• 
  Zennie Abraham CEO ZENNIE62MEDIA INC #CES2023 (@Zen62com) reported 39 minutes ago

  No response from HostGator on prematurely closed ticket or live chat not working. What's up @HostGator @HGSupport ??

• 
  mdgrkb (@mdgrkb) reported 43 minutes ago

  @HostGator So after waiting 15 minutes more, 35 minutes total, being number 1 in queue, the chat window said it disconnected and showed a Reconnect button. It reconnected... but put me back in position 11. A real disaster. The Latin American support team for HostGator is damaging the brand

• 
  MurderMysteryEvents (@MurderMysteryUK) reported 44 minutes ago

  @HostGator Hi my site is down I cannot access online support or the telephone, please assist so my site is back on line. Thanks

• 
  Molly Fisher (@mollyfisherweb) reported 46 minutes ago

  @HostGator is there an outage? I cant access my site or cpanel for +12 hours.

• 
  MurderMysteryEvents (@MurderMysteryUK) reported 52 minutes ago

  @HGSupport Hi my site is down today and so is your support and telephone number not connecting, is there a problem?

• 
  Derrick Njoroge (@DerrickNjoroge8) reported 59 minutes ago

  @ger_abol @HostGator Namecheap is better, safaricom, the worst

• 
  Abol Ger (@ger_abol) reported 59 minutes ago

  @HostGator has the worst services i have ever encountered. Their assistance is horrible and always trying to extort money