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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (50%)
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E-mail (23%)
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Domains (20%)
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Cloud Services (3%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Solidaridad |
Cloud Services | |
 Lima |
Domains | |
 San José |
Hosting | |
 Votorantim |
||
 Sydney |
Hosting | |
| Salto |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Emelia Pillay
(@EmeliaPillay) reported
Just moved to Hostgator as my new website host 💡... wondering what everything means getting set up. I found my previous host was a bit slow. No matter what I tried, I could not get the server load time to decrease on pagespeedinsights. So let’s see how we go with @HostGator 👏
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Michael Oyeyemi
(@SenOyeyemi) reported
@HostGator @HostGator why is your live chat not working. I really need help with my domain.
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Martin Nixon
(@Captain_Faraday) reported
@HGSupport I'm trying to log into my billing portal but I've forgotten my password. When I request an email to reset it, the email never arrives. It says if that happens to use Live Chat - but I need my password to use Live Chat! Please help!
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Diego Escobedo
(@daenadurille) reported
@HostGator hey someone help me the technical support of Mexico does not answer and I have serious problems
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Mag
(@magusxcom) reported
Hey @PrestaShop I have an error installing 1.7.7.1 version. can i get some help? @HostGator
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Rafa Uriega
(@rafauriega) reported
@HostGator What terrible and lousy customer service #Hosgator has in Latin America! Not only could they not help me, but they could never see my problem on their screens! I saw it on my computer, on 2 others and even on mobile phones! It seems only @godaddy is very supportive!👎
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WordPress Medic
(@wpmedic) reported
@RoomResource @HGSupport Were they able to help or are you still waiting? HostGator usually upsells SiteLock service to clean up malware from our experience.
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NextGen Solar
(@SolarMayank) reported
@castella_erik @ionos_help_US @ionos_com Supervisor too busy to talk? Would really like to know what is more important to him/her than speaking with your customer. 8 years with 1&1 now switching to HostGator.
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🗯
(@rebelpoetess_) reported
@swer_alt @xsucculentx @AmberlyPSO Hey, heads up that I don’t think Wordpress is supporting SWer sites anymore. I’d recommend building and hosting on hostgator who allow SWers to use their service
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The Resource Room
(@RoomResource) reported
@HGSupport Hi HG Support, I am in desperate need of you! Our site got hacked and I have NO access to my billing portal! I have been trying to get this done since 10:30am est with no luck, just promises of ticket escalations. Our site has a nasty malware and I need to get in ASAP
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Layna Landry 💫 they/her 18+
(@LaynaLandry) reported
@Blonde_kitty_x Or well, “there” isn’t exactly right but you can probably even save whatever you’ve already done and just transfer it to hostgator, their support is really good at helping w anything you need!
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Edward Johnson
(@ImEdward83) reported
@7thcircledesign @HostGator @HGSupport Hostgator is getting worse day by day💁.. had same problem😔
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Mr E!
(@ericsd05) reported
from
Dallas, Texas
@HGSupport why is your website down? Need to pay my bill but can’t access website or live chat help.
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Hollywood Ev
(@EvThatGuy) reported
Hostgator is probably the worst web host ever
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7th Circle Designs
(@7thcircledesign) reported
PSA For anyone that uses or supports anyone on @HostGator check your #WordPress install. They have started adding and changing files again. @HGSupport was no help. #security #Hacked
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Ar-Jhay Vas
(@its_Mistix) reported
@HostGator I just realized your prices went up by what.... $5? I think it's time for me to leave. I've been a customer for way too long. #needcheaperhosting
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حاماد الي
(@nPu2dYIJBsAcLOI) reported
@hostgatorindia #hostgator down
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Craig Niswonger
(@DJCraigN) reported
@HostGator you might want to send people a warning before autobilling their account for renewal. Guess who will never get a recommendation from me again?
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🖤🩸 Black Metal Vampyre 🩸🖤
(@EspiKvlt) reported
@RGC_BPPA Okay I figured out what I misunderstood and luckily WordPress gave me a refund lol Starting over now with HostGator, thank y'all so much for the help.
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John Pullum
(@JohnPullum) reported
@HGSupport @HostGator My website was hacked and the tech support person doesn't seem to understand what's going on. She wants to charge me for virus protection and said my site wasn't hacked. It's hacked!!! I need to grow more hair so I can pull it out.
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jolly fisher
(@FisherJolly) reported
@HGSupport Your problem. Not mine. HOSTGATOR CHOOSING TO EXTORT PEOPLE WITH ONE WAY EMAIL IS NOT MY PROBLEM. I responded to the email YOU sent. You want to extort me over email and then claim you refuse to communicate over email? That is ****** UP! #extortionists
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Michael Oyeyemi
(@SenOyeyemi) reported
@HGSupport @HGSupport what is happening to your site. I really need help with my domain.
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arvind
(@arvind00) reported
@gonzalezdeb I have tried most of big names GoDaddy, Hostgator, bigrock... and they all are same. Customer services are the worst. But from last 2 years, I'm using on Hostinger. No downtime. You can try for ipage as well. If you need help with installation or design let me know.
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a
(@HAndrewV) reported
@HGSupport you're hosting a scam site that is selling dogs as a scam. Using my dogs photos specifically. You took down the site and it's up again, minus my dogs photo. What is going on???
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HostGator India
(@hostgatorindia) reported
@rabiulaezaz @HostGator @HGSupport Hi Rabiul, our Support team has sent you an update via Case ID: 29211717. Please do check the email and respond there if you have more queries.
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Theo Plooij
(@TheoPlooij) reported
@HGSupport You would have answered my emails to abuse and support if you took these cases seriously. @HGSupport
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a
(@HAndrewV) reported
@HostGator you're hosting a company that is scamming people out of thousands of dollars by selling them dogs that don't exist. Specifically my dog that they're using a photo of. We asked you to shut the website down, and now it's up again, minus our dogs photo. What is going on?
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jolly fisher
(@FisherJolly) reported
@HGSupport Again, YOUR PROBLEM. Not mine. Fix your crappy systems. Leave me alone! Your incompetence is not my problem HostGator
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Cthulhu 247
(@cthulhu247) reported
@ezmedia @Michaeldrew1 @ezmedia did you manage to contact Michael? I contacted him long ago but no reply. Today most of his download links are down, Hostgator suspended :(
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Diego Escobedo
(@daenadurille) reported
@HGSupport hey someone help me the technical support of Mexico does not answer and I have serious problems