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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Problems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (48%)
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E-mail (22%)
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Domains (22%)
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Cloud Services (7%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Hosting | ||
| Hosting | ||
| Cloud Services | ||
| Cloud Services | ||
| Domains | ||
| Hosting |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Uncle Luke💻🔌
(@luke_ndifon) reported
@HostGator is a terrible hosting platform. really sad to see people recommend it. >> Poor customer support. >> Unreliable hosting the list goes on........
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Feo Amante 🇺🇸 🇮🇱 🇺🇦
(@FeoAmante) reported
@HGSupport @ethanjaack I did that. Repeatedly. Kept the transcripts. Your phone and chat techs openly admit that they can do very little and sent it up the chain, twice. Escalated Support means email only and "Try this. Works on our end!" and they close the ticket. It's Sunday.
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John Anthony
(@johnanthony33) reported
After 23 years of being a customer of @HostGator they recently deleted/lost all database content for 4 sites during a hosting renewal. In an attempt to get a refund I got a runaround from with 3 different companies including #BlueHost and #Network Solutions. No refund yet.
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Noise Return
(@NoiseReturn) reported
@HGSupport @HostGator I have called multiple times about an issue and no one on the phone has been able to help me. Your website says you have 24/7 support but it's actually just under Eastern time business hours. Your live chat feature is broken. I'm really disappointed.
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Feo Amante 🇺🇸 🇮🇱 🇺🇦
(@FeoAmante) reported
@HGSupport @HostGator Your team did not. If they told you that, its false. I get a Hostgator email whenever I sign in. No problem. I got a Hostgator ad trying to sell me more stuff. No problem. Unfortunately your team of Escalated Techs have been unable to send a simple email since Friday, 9:14am
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Lucho Señal⚡️
(@Luchocalabera) reported
@HostGator @_CooLesT_ My website are all down.... No access at all yo any domain
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Mrchispa
(@Mrchispa8) reported
@HostGator my website is down!! can you help us???
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Feo Amante 🇺🇸 🇮🇱 🇺🇦
(@FeoAmante) reported
Day 3 of @HGSupport / @HostGator tech support. Still no solutions in sight. The most obvious on the 1st day would be to reset from their end and give me the info my ftp client needs to connect, but no. Day 3
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coltswalker
(@coltswalker) reported
HostGator is a terrible web hosting and email company. Even though I prepaid, they deactivated my account months ago. I have not used them since. Now I am getting invoices telling me I am past due! I cancelled months ago!!! #scam #HostGator #webhosting
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Nathan young
(@nathanyoung26) reported
We’re moving to @HostGator — they actually pick up the phone. A website host should support your business, not sink it.
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John Anthony
(@johnanthony33) reported
After 23 years being a customer of @HostGator they recently deleted/lost all database content for 4 sites during a hosting renewal. In an attempt to get a refund I got a runaround from 3 different companies including #BlueHost and #NetworkSolutions. No refund yet.
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Autark
(@Aut4rk) reported
@process_eli I went to school for my assosciate's in applied sciences for computer programming & analysis way back in 2002. I quit a semester later and got a job as a remote L3 sysadmin for HostGator. They wanted me to learn Java before C++. **** that.
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Lucho Señal⚡️
(@Luchocalabera) reported
@HostGator @_CooLesT_ All ready did Server is down forma TVE last 5 hours at least
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Feo Amante 🇺🇸 🇮🇱 🇺🇦
(@FeoAmante) reported
@ethanjaack Day 6 of @HGSupport and they arbitrarily closed the ticket without checking to see if their fix worked. Which it did not. So after all these years, a random, easily solved glitch, ends my time with them. Turning a likely 15 min. Tech call into 3 emails over 6 days? Failure.
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ZH Javali
(@zahidjavali) reported
@BigRock After Hostgator was migrated to Big Rock, service disruptions have become a daily affair during off peak hours. Support says process count exceeded 25, but doesn't give the exact cause of the downtime. Can you tell what's really happening?
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Mike Shor
(@MikeShor) reported
@HostGator It makes me very sad but I'm transitioning all of my domains away from HostGator as your customer support went from amazing to complete crap in the last two years
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Mrchispa
(@Mrchispa8) reported
@HostGator My customer ID: 177279284
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Tapish Jain
(@_tapish) reported
@BigRock The migration has so many bugs that it is impossible for me to renew my hosting that I had on hostgator. If I didn't renew by tomorrow, my servers will go down, while bigrock support says they are helpless. This video is misleading. @bhavintu
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Mrchispa
(@Mrchispa8) reported
@HostGator Website down for almost 6 hours....
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SFL Commissioner
(@sflone) reported
@HGSupport Has HostGator changed its password requirements? I've had problems logging in suddenly but error messages do not state any change to the policy despite an AI search suggesting something may have been done by March 2025.
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Mehul Mukati
(@mehulmukati) reported
hey @BigRockIndia its not fair that you sneak in add-ons at time of domain renewal without my explicit permission. In the last 13-14 years with @hostgatorindia @HGSupport I have never once faced such behaviour. I for sure will be out from your system soon.
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Tapish Jain
(@_tapish) reported
@BigRock The migration has so many bugs that it is impossible for me to renew my hosting that I had on hostgator. If I didn't renew by tomorrow, my servers will go down, while bigrock support says they are helpless.
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deepanshu garg
(@dkdipanshu) reported
@BigRock I am stuck with hostgator migration, your support number are not available , Chat team is not able to support , where should i go ??
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$
(@0xwagmit) reported
@HGSupport Hello Hostgator support, My site is currently suspended due to subscription expiration. I do not wish to renew the plan, but I’d like to request a short grace period to log in and export my site content. Could you please temporarily unlock my site or downgrade it to the free plan so I can back up my data? the live chat isnt working anymore Thank you for your assistance.
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HostGator Support
(@HGSupport) reported
@NoiseReturn @HostGator Thanks for flagging this. Our teams are available 24/7, and we’d like to help get you connected. If chat isn’t loading, try using incognito mode, disabling browser extensions, and ensuring JavaScript is enabled. Please DM additional information if that doesn't get you connected.
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Mrchispa
(@Mrchispa8) reported
@HostGator almost 10 hours no service!
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Nathan young
(@nathanyoung26) reported
🚨Business owners- avoid @squarespace @SquarespaceHelp at all costs. We are losing thousands/day. •Locked out of our account •Domain down •0 phone support •6+ hr “emergency” response If you run a business, avoid them at all costs. Switching to @HostGator ASAP. Here’s the full story 👇
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Tana Marie ✨
(@tanamarieco) reported
Decided to go independent with HostGator hosting, but there was one problem... I needed to relearn coding. With all these new AI coding apps, I didn't know where to start.
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John Anthony
(@johnanthony33) reported
After 23 years being a customer of @HostGator they recently deleted/lost all database content for 4 sites during a hosting renewal. In an attempt to get a refund I got a runaround from with 3 different companies including #BlueHost and #Network Solutions. No refund yet.
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NobueMiyamatsu
(@NobueMiyamatsu) reported
You can get an actionnetwork subdomain from an dogsrule. Cloudflare Amazon Route 53 Go Daddy Hostgator Cheap Name Received from Brain Action Network org