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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Hostgator Outage Chart 03/31/2026 03:25

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

  1. Hosting (32%)

    Hosting (32%)

  2. E-mail (29%)

    E-mail (29%)

  3. Domains (26%)

    Domains (26%)

  4. Cloud Services (10%)

    Cloud Services (10%)

  5. Web Tools (3%)

    Web Tools (3%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
IndiaNoida Hosting
United KingdomTrowbridge Hosting
MexicoMérida Hosting
MexicoCentro Cloud Services
MexicoTuxtla Domains
MexicoTepic Domains
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • TheMentorMogul Tanya T. Morris (@TheMentorMogul) reported

    @HGSupport what is going on over there. Can't get anyone on the phone or live chat. Our site is down again you all have to do better.

  • Pacematic3PL Pacematic Logistic, LLC (@Pacematic3PL) reported

    @HostGator We have been dealing with your reps by phone to fix our email. We just keep getting a runaround. We are a business. We need our email in good order. Call Mohammed at 206 334-6627 #hostgator

  • foerster_bryan Cosmic-books 🇨🇦 (@foerster_bryan) reported

    I’m about ready to delete my webpage and start from scratch, good grief! It’s not that complicated, fix your update problems so they actually update! You’re wasting my time! Who’s a better alternative than #Wordpress #hostgator #elementor

  • Pacematic3PL Pacematic Logistic, LLC (@Pacematic3PL) reported

    @HostGator We have been dealing with your reps by phone to fix our email. We just keep getting a runaround. We are a business. We need our email in good order. Call Mohammed at 206 334-6627

  • TheNBW TheNBW (@TheNBW) reported

    Unfortunately NBW is currently horribly hacked. I'm not sure when it'll be back up. Coincidence that @HostGator ENFORCED a PHP update that broke stuff using 5.6. Switching to 7.4 suddenly allowed it to be compromised. Don't have the time to clean up their poor security.#hostgator

  • justme2utoday JustMe (@justme2utoday) reported

    @HostGator your online support system is NOT WORKING. As a customer, I need HELP and I need it NOW. You ******* have my IP address blacklisted.

  • PamMktgNut Pam Moore (@PamMktgNut) reported

    @Bluehost @hostgator we have a major urgent issue and your support team is telling us it could take 72 hours - I am on support with them now!

  • keithlaw keithlaw (@keithlaw) reported

    @laerm it's a @hgsupport issue they refuse to fix.

  • LukeDouglas49 Luke Douglas, Husband, Father, Brother, Patriot (@LukeDouglas49) reported

    Has @HostGator terminated @HGSupport chat support via Customer portal?

  • Nnix19 N nix (@Nnix19) reported

    @stevebrazill @HGSupport @HostGator We've been having issues since 2/26. It's just stupid that the only level of support you can speak with is level 1, who can do almost zero to help.

  • LynchReborn Lynch Gaming || Content Creator (@LynchReborn) reported

    I would self host thru HostGator but my Patreon failed so I have no money to do that. Gotta do some free cloud service for now.

  • foerster_bryan Cosmic-books 🇨🇦 (@foerster_bryan) reported

    @HGSupport @elemntor It’s up to 8 updates now that won’t update with zero way of figuring out which update is causing the problem. Whenever I try it crashes the site into endless useless maintenance mode. Unless I delete them all but that crashes it as well.

  • laerm Incoming terrible opinion. (@laerm) reported

    @keithlaw @HGSupport Wow. That sucks. I'm sorry.

  • foerster_bryan Cosmic-books 🇨🇦 (@foerster_bryan) reported

    @HGSupport @elemntor I wish, anything I touch on the plug in page shuts the site down for maintenance. The site is operating fine but all the plug ins via wordpress are last month already. Gonna keep running until the hackers take over I guess the go WIX.

  • StevePe96455974 Kareem O’Buckwheat (@StevePe96455974) reported

    Anyone else ever try to get tech support from @HostGator ? Complete and utter nightmare. Can’t talk directly to escalation team and all calls go through a call center. My business has only been down for 7 days but who’s counting? #worstservice #techsupportajoke #nightmare

  • ethanjaack ethan (@ethanjaack) reported

    @TheMentorMogul @HGSupport My recommendation you better go elsewhere. I had bad experience with them in the past and finally I found Asphostportal, I couldn't be happier with these guys.

  • justme2utoday JustMe (@justme2utoday) reported

    @HGSupport No I can’t. I don’t use the ****** web browser that is chrome. Fix your **** so your customers can contact you or I’ll be finding another hosting provider.

  • RadWebHosting Rad Web Hosting (@RadWebHosting) reported

    @justme2utoday @HostGator Contact us for free migration and credit for remaining HG service contract!

  • ecarlesi Emiliano Carlesi (@ecarlesi) reported

    Possible threat on expressdelivery-support[.]com #hostgator

  • stevebrazill Steve Brazill (@stevebrazill) reported

    Ok, @HostGator / @HGSupport is absolutely the worst. I’m shocked at how stupid the email answer I just got was, that they dropped a call after an hour and didn’t created a ticket, it’s all lost, and a promise 7 days ago of a supervisor call that hasn’t happened yet. The. Worst.

  • bluehost Bluehost (@bluehost) reported

    @PamMktgNut @HostGator Hello Pam, I apologize for any delay. Typical response time for tickets is 24-72 hours on average. They should be reaching out by email with any updates. Is your issue with Bluehost or Hostgator? These are two separate companies with their own systems.

  • foerster_bryan Cosmic-books 🇨🇦 (@foerster_bryan) reported

    @HGSupport if all of my plug ins on Wordpress will not update, is this a hosting issue or a Wordpress issue? You know real exotic plug ins like elementor? @elemntor

  • stevebrazill Steve Brazill (@stevebrazill) reported

    @HGSupport @HostGator As your own DM states that you’re not a verified channel of support I can’t imagine giving you any details, or that you could actually help. Giving you details about me or my case would be wrong in any security context.

  • Salhants Sal Hants (@Salhants) reported

    Did @HostGator remove live support? @HGSupport

  • justme2utoday JustMe (@justme2utoday) reported

    @HostGator No. Fix your **** so I can contact you. I don’t do DMs. I need to contact you as a customer. Fix your chat option asshats.

  • Tomavatars Tomavatars (@Tomavatars) reported

    @Pipomantis Hostgator. Pas cher, service ok.

  • marierleslie Marie Leslie (@marierleslie) reported

    @HGSupport my site is suddenly down. It was working fine this afternoon. I didn't make any changes or updates, and now I'm getting the ERR_CONNECTION_TIMED_OUT message. Help!

  • Pacematic3PL Pacematic Logistic, LLC (@Pacematic3PL) reported

    @HGSupport You did not do anything but tell us to contact the same people who have not been helping.. extremely poor customer service

  • HostGator HostGator (@HostGator) reported

    @LukeDouglas49 @HGSupport @LukeDouglas49 Hello. Our chat support option should be available. If you see see anything different after using a private window, please send us a screenshot of this via DM.

  • foerster_bryan Cosmic-books 🇨🇦 (@foerster_bryan) reported

    So I have this @wordpressdotcom webpage with @HostGator and all their plug ins will not update. They send me these updates and I have no choice but to update, so why is the fix placed on me? It’s their plug ins make them work already?