Hostgator status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

• Hosting (35%)
• E-mail (30%)
• Domains (21%)
• Cloud Services (9%)
• Web Tools (5%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

City	Problem Type	Report Time
Benito Juarez	Hosting	6 hours ago
Santiago de Querétaro	E-mail	2 days ago
Bogotá	Hosting	2 days ago
St. Petersburg	E-mail	2 days ago
San José	Hosting	2 days ago
Panamá	Hosting	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Info4Fun Brasil (@Info4funbr) reported 42 seconds ago

  @BrunnooPacheco @HostGator Site is Very Slow... The Customer Portal is down...

• 
  Mrchispa (@Mrchispa8) reported 3 minutes ago

  @HostGator my website is down!! can you help us???

• 
  Daniel Micovic (@DanMicovic) reported 4 minutes ago

  @HostGator @HGSupport we are now nearing 72 hours without access to our three sites. Zero e-mails updating the situation, daily support chats (whose transcripts are emailed), multiple PM with you on this platform...and nothing. It is time for HG to begin providing real answers beyond cut-and-paste ones.

• 
  TJ Dickerman (@thewartimephilo) reported 9 minutes ago

  @Codie_Sanchez I live in the middle of nowhere, I own a coffeehouse, I consult, I am running 12 agents currently one of which I had create a local newspaper, I gave it log ins to hostgator had it build a website, write the stories, do the research, email the people from the articles, and then uploaded it all and went live. We're only three days into that so nothing of substance is happening, but how cool, eventually sell ads, and help the community. That's just the first I have doing that but now imagine running any number of affiliate sites, blogs, scraper extraordinaire there's just so much to be doing right now. No one around me knows any of this stuff is happening yet. What an opportunity. Could go for days but you're 1000% right, I wish I was surrounded by more me types, but I will take the advantage of having no less than 5 counties near me where I may be the most educated on the subject.

• 
  HostGator Support (@HGSupport) reported 11 minutes ago

  @seanrogers8 @HostGator No need to worry, this is not a hack. DNS tools can show SPF/DKIM/DMARC records more than once when zones or hostnames overlap or if the browser has some caching issues. If you reach out to support, we can review your DNS directly and make sure everything is set correctly.

• 
  coltswalker (@coltswalker) reported 13 minutes ago

  HostGator and Network Solutions, both owned by Newfold Digital, are guilty of hostile censorship. Users report struggling to regain access to their sites after wrongful suspensions, with slow, unhelpful customer support failing to provide clear reasons for the lockout.

• 
  Oscar H (@oshunu) reported 14 minutes ago

  @HGSupport @HostGatorES I already sent them the message, I need help as soon as possible.

• 
  Mrchispa (@Mrchispa8) reported 14 minutes ago

  @HostGator Website down for almost 6 hours....

• 
  Ⓜ️ina Nathan ⁦💻 (@minaenathan) reported 15 minutes ago

  I not recommend using HostGator or Bluehost. Their security is extremely weak, management is poor, and they consistently focus on charging extra fees instead of providing reliable service. My experience with them for over 8 years has been very disappointing. #bluehost #hostgator

• 
  Zennie Abraham ZENNIE62MEDIA #CES #NFLDRAFT #SDCC (@ZennieAbraham62) reported 17 minutes ago

  Hey @HGSupport Vinayak is playing games with me. HG admins know how to update the SSL Certificate, but he acts like he can't do it and will not get help. I asked him to get a supervisor. He will not.

• 
  I REFUSE (@seanrogers8) reported 20 minutes ago

  @HostGator @HGSupport When will you fix your email hosting? You provide the worst service ever!

• 
  -=Extra=- (@a2611058) reported 26 minutes ago

  @HostGator been a customer for 13 years. no longer. @Porkbun here we come.

• 
  Feo Amante 🇺🇸 🇮🇱 🇺🇦 (@FeoAmante) reported 29 minutes ago

  @HGSupport @ethanjaack I did that. Repeatedly. Kept the transcripts. Your phone and chat techs openly admit that they can do very little and sent it up the chain, twice. Escalated Support means email only and "Try this. Works on our end!" and they close the ticket. It's Sunday.

• 
  University of ZERO (@zerotalktoai) reported 30 minutes ago

  @iGoinsane101 i got openzero running on 2 servers but need the space so will remove 1 openzero server the 16gb ram one then install a web server for my x community/group, help people host simple sites if they want big sites social networks they can go to @HostGator

• 
  PixelsTech (@PixelstechNet) reported 30 minutes ago

  It seems our service provider @HostGator has some issue and our site is not able to access atm. Sorry for the inconvenience. Will try to get it back online soon. Thank you for your patience.

• 
  OkYall (@okyall55) reported 30 minutes ago

  @HostGator deleted MANY of my posts on my personal blogs. Not me. Hostgator!!! Now, they won't restore them unless I pay them to do it. I've been a customer for 20 years or more. Never thought I would see the day that they would be so blatantly crooked. If you use Hostgator, you have to pay for them to back up your blog or pay a third party. Or you have to copy everything on your site. BlueHost is cheaper, backs up every day, charges nothing extra to do it and restores for no charge. What happened to @HostGator?????

• 
  Block News Media Global 🌞 ಠ_ಠ (@BlockNewsMedia2) reported 32 minutes ago

  FFS @HostGator - hold for 25+min tech support line?

• 
  Kurian OS (@Achayan) reported 33 minutes ago

  @HostGator That's crazy, if we have some issues which we can't resolve through the online chat, then there is no way to contact a authoritative person ?. I guess I need to look in to other hosting options then..

• 
  coltswalker (@coltswalker) reported 34 minutes ago

  The worst web and email hosting provider is Hostgator. They suspend user accounts without warning. Their censorship policy is arbitrary allowing no clear definition of policy. Your opinion is not allowed on your own web site! #scam #HostGatorSux

• 
  Eduardo Aspe M. (@easpem) reported 38 minutes ago

  @HGSupport This is a cry for help. Since 7 days ago 2 Websites hosted on HG have been having outages for 20+ min on average. I already reported this many times to HG Support staff case id INC1132927. The say it will be fixed but still happens.

• 
  Mehmet (@mettersoy) reported 44 minutes ago

  After 14 years as a HostGator customer, I’m leaving. Not because of price. Not because of performance. But because they silently blocked all outbound traffic and took down my ecommerce business. 🧵👇

• 
  Lucho Señal⚡️ (@Luchocalabera) reported 47 minutes ago

  @HostGator @_CooLesT_ My website are all down.... No access at all yo any domain

• 
  Feo Amante 🇺🇸 🇮🇱 🇺🇦 (@FeoAmante) reported 50 minutes ago

  @HGSupport @HostGator Your team did not. If they told you that, its false. I get a Hostgator email whenever I sign in. No problem. I got a Hostgator ad trying to sell me more stuff. No problem. Unfortunately your team of Escalated Techs have been unable to send a simple email since Friday, 9:14am

• 
  Zennie Abraham ZENNIE62 #SuperBowlLX #NFLDRAFT (@ZennieAbraham62) reported 50 minutes ago

  @HGSupport WTF is going on?

• 
  Mehmet (@mettersoy) reported 51 minutes ago

  HostGator support eventually confirmed it: “All outbound connections are blocked.” Yes. The server could not make outbound HTTPS requests (port 443). If you’re a dev, you already know: That breaks EVERYTHING.

• 
  Dr. Simon Taki Zaku, D.B.A (@realsimonzaku_) reported 54 minutes ago

  Getting started with a website is actually quite easy. First step is to select a webhost & install your WordPress framework. I personally use and recommend @Hostgator because their customer support is phenomenal, ensuring you never wait hours to resolve tech problems.

• 
  Zombyboy (@zombyboy) reported 56 minutes ago

  @DanMicovic @HostGator Not a single email has been sent to me since last week to let me know what is going on. For me, it's been two days (2 chat sessions and 3 phone calls at various times). The only email I received was last week telling me that our server had been patched and I didn't need to take any action. Then, a few days later, I woke up to our sales guys and editors asking why all of our sites are down. Tomorrow I will be looking at migration options.

• 
  Brian Modansky (@BrianModansky) reported 59 minutes ago

  customer support and website designer to build HostGator’s employee training department while I was still doing website designer work also. We moved to Houston, TX when my buddy/boss bought a building in Houston, Tx. I ended up training over 1000 employees how to use their service and how to do chats, phone, and ticket customer service. I then taught several trainers on how to train employees and then went full time website and graphic designer for

• 
  NobueMiyamatsu (@NobueMiyamatsu) reported 60 minutes ago

  You can get an actionnetwork subdomain from an dogsrule. Cloudflare Amazon Route 53 Go Daddy Hostgator Cheap Name Received from Brain Action Network org

• 
  Mrchispa (@Mrchispa8) reported 60 minutes ago

  @HostGator my websites are down? Could you help me?