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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (52%)
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E-mail (26%)
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Domains (19%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San José |
Hosting | |
 Votorantim |
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 Sydney |
Hosting | |
| Salto |
||
 Chía |
Hosting | |
| Salvador |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Debola Olomo
(@debolaolomo) reported
@HostGator what is going on!!!! Our emails are still not working
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JAY J BOTES🎙
(@jayjbotes) reported
Support @HostGator is Shocking to say the least!!
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not
(@tarakiyee) reported
I tried to reach out to hostgator support and they ******* rate limited me. wtf.
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ᨅᨗᨔᨚᨈᨛ
(@bisot) reported
@HostGator very difficult to contact. Auto respon chatbot not helpfull for customer. @HGSupport
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Emiliano Carlesi
(@ecarlesi) reported
Possible threat on login-grnst[.]com #hostgator
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diogenes_the_antispammer
(@DAntispammer) reported
@HGSupport You never issued me a ticket number. I reported the details and confirmed in a dm to you a week ago. I was assured that someone would look into the matter. No-one did. Once again, @HGSupport simply ignore abuse reports.
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Derrick Njoroge
(@DerrickNjoroge8) reported
@ger_abol @HostGator Namecheap is better, safaricom, the worst
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Arpit G Shah
(@arpitgshah27) reported
Today we had many issues with loading the website on the Hostgator server. I still didn't get satisfy a request from the support team @hostgatorindia This is happening for the last 2 or 3 days but still do not have any proper solutions to this. Any idea?
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Molly Fisher
(@mollyfisherweb) reported
@HostGator is there an outage? I cant access my site or cpanel for +12 hours.
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Filippos Xi
(@FilipposXi) reported
3 days now and the problem persists! I am having outgoing email issues again and again with @hostgator @HGSupport. My problem was escalated and the team says that everything is fine. In the meantime clients are calling that their recipients are not getting their emails... Why???
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najeebmh
(@najeebmh) reported
@HGSupport unfortunately im not getting proper support from hostgator
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DaveTheTech
(@rockstarmaxey) reported
@HostGator I had to use the good old e-mail method to send a message needing support, and am still waiting on reply. This makes me feel like there's no Live Chat available and the forwarding of clicking Live Chat sends us to the Knowledge Base, which is REALLY weird. #hostgator
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Pradeep
(@pnganwani) reported
@HGSupport my webmail is not working since morning. I can neither receive nor send emails. contacted support twice. First one solved the problem but was short-lived. The second said problem will solve in an hour. More than an hour still same problem
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Michael Gbadebo FRSA
(@GbadeboUK) reported
Hiya @HostGator @HGSupport your support websiteand chat are down. What's going on?
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Abol Ger
(@ger_abol) reported
@HostGator has the worst services i have ever encountered. Their assistance is horrible and always trying to extort money
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0xobsessed 💜
(@moisesisaax) reported
I spent 50 minutes on the phone @HGSupport @HostGator support yesterday, told it was a priority and I haven't heard from anyone besides being told to problem is solved??
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Tees Purple Martini
(@Teespurple) reported
@HGSupport How my site has been down since January and you’re still taking my money. I’m unable to get a manager call back just tickets
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ab.bnb (💙,🧡)
(@ab672883) reported
@HGSupport Tracking Id: Payment-C-26328765-27366740 InvoiceID(s) : 121554084 Tracking Id: Payment-C-26328765-27366734 InvoiceID(s) : 121554083 Payment completed but order still pending, Kindly help.
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ChannelForbus
(@channelforbus) reported
@HGSupport Check your own damn DMs this is your fault again
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MurderMysteryEvents
(@MurderMysteryUK) reported
@HGSupport Hi my site is down today and so is your support and telephone number not connecting, is there a problem?
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Barb Bowman 🌷💙💛
(@barbbowman) reported
@PlainOleMissy Maybe you should think about moving to a hosting service like Blue Host, Hostgator, Dreamhost, etc. ????
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MurderMysteryEvents
(@MurderMysteryUK) reported
@HostGator Hi my site is down I cannot access online support or the telephone, please assist so my site is back on line. Thanks
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Rijwan Khan
(@DearRijwan) reported
@HostGator hostgator is blackmailing and toucharing me without my mistake my account is disable and now not getting help if i do sucide then hostgator is responsible theire support and admin team is not doing quick action case OEML-543034
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Yaatra With Amit | Hindi Travel Blog
(@YaatraWithAmit) reported
Hi @HostGator You are worst service provider ever. there is no support availble. I'm calling you from last 2 Hours. nobody is picking. nobody replying on chat. its time to change hosting partner. @HGSupport @hostgatorindia
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Zennie Abraham CEO ZENNIE62MEDIA INC #CES2023
(@Zen62com) reported
No response from HostGator on prematurely closed ticket or live chat not working. What's up @HostGator @HGSupport ??
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Otunba Eleniyan 1️⃣
(@iamharmani) reported
Hi @HostGator I’ve been having issues with outbound emails on my account, can you please help look into this??
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Joshua V. Best
(@squonk15) reported
@HostGator Stay away from Hostgator at all costs. They do not care about their customers' businesses, and their 24/7 support is simply a lie. I pity you if you try to upgrade to a new or better server because you are screwed.
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Emiliano Carlesi
(@ecarlesi) reported
Possible threat on help-info1[.]com #hostgator
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Joshua V. Best
(@squonk15) reported
@HGSupport @HostGator Hostgator is terrible. Do not use them under any circumstances, and if you are able to get away from them, do so immediately before you are completely screwed.
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DaveTheTech
(@rockstarmaxey) reported
@HostGator Why on EARTH, have you made it literally impossible to gain access to Live Chat support? I found a leftover link to another Live Chat support that said, "Sorry, we're not the support you're looking for." I've been a customer since 2009. I've NEVER had this much issue.