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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (50%)
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E-mail (22%)
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Domains (19%)
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Cloud Services (6%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Deltona |
Hosting | |
 Greater Noida |
Cloud Services | |
 Solidaridad |
Cloud Services | |
 Lima |
Domains | |
 San José |
Hosting | |
 Votorantim |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Fab
(@FabDM75) reported
@HostGator I'd expect at least a month refund. I'm having so many issues with customers, some will leave my service due to these interruptions
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Pandita
(@SeamanPandita) reported
@hostgator @HGSupport Servers down? WHM inaccessible, 10 sites down a clients calling - what's going on? How about an update instead of radio silence?
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Randy Angelo Chmm
(@randychmm) reported
@HostGator This is unacceptable! We have over 20 clients that do not have access to their websites or emails and it seems that everyone has been encountering the same issues. This is NOT cool or acceptable. I can't have this happen repeatedly and am looking into other hosting solutions.
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Enchanted Meat
(@EnchantedMeat) reported
@HostGator @EveryChildMatt This is definitively the case. If not, why are your hold times for tech support 99 minutes? We cannot access any email. What is going on? What is the ETA on a fix?
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Image Village
(@ImageVillage) reported
@HostGator So you have been saying for weeks, this continues to happen, you do not compensate your customers, meanwhile thousands and thousands of sites go down and all you do is shutdown your support chat and use ridiculous excuses as to why this keeps happening.
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Jorge Valencia
(@valenzze) reported
@HostGator I have the same issue with my servers 😖
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Randy Angelo Chmm
(@randychmm) reported
@HostGator This is unacceptable! I have over 30 clients that do not have access to their websites or emails and it seems that everyone has been encountering the same issues. This is NOT cool or acceptable. I can't have this happen repeatedly and am looking into other hosting solutions.
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Crypto Billionaire Club
(@EveryChildMatt) reported
@HostGator You are joking I guess.. websites, emails, servers, reseller access, chat support all is down ..you guys can’t even handle chat inquiries at the moment based on how many pings you are getting. In last one hour thousands reported you down on downdetector ..
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Pngimg.com
(@PngImgCom) reported
@HostGator @HGSupport Hey! Our server is down! What's going on?
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Yao Ayala
(@IdentiGrafica) reported
@HostGator Servers are down, can't access any of the sites. Please attend support. Nobody answers.
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Enchanted Meat
(@EnchantedMeat) reported
@HGSupport @IdentiGrafica Sorry to intrude on this thread, but I need to find out what is going on and what the ETA is on a fix? Our emails are not working and the website won;t load. Seems like this is has been going on since very early this morning. Your users would appreciate a little clarity.
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Brandon Connell
(@Brandon_Connell) reported
@HostGator @HGSupport server down. dns probe possible error. no support.
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Trista Lauritsen
(@viva_trista) reported
@HGSupport can you please let me know the status of my server? My client's emails and website have been down for over 2 hours.
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Crypto Billionaire Club
(@EveryChildMatt) reported
@HostGator Whole thing is down. Your servers, Cpanels, websites all of it. Are you guys trying to kill your brand? Those who are running their businesses on your servers aren’t going to trust you no more.
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Brandon Connell
(@Brandon_Connell) reported
@skystracloud Why are you replying to everyone? You are not hostgator support.
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David R. Giorgi
(@david_giorgi) reported
@HGSupport @HostGator We have important medical sites that are down again! Still no status pages! We will migrating these sites. If you require assitance with migrating your site(s) away from HG let us know. At present we are looking into rackspace and mediatemple.
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Dee draws Coloring Pages
(@MyMindsEyeArt) reported
@HostGator Ouch! Everything is down! 😭
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Bizz
(@Liverkick416) reported
@HostGator @EveryChildMatt I have same issue, no cpanel, no website, no email available.
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Anchor Print
(@Anchor_Print) reported
@HostGator @EveryChildMatt Same here. Everything down. Websites, cpanel, WHM, webmail. I have around 50 clients on my reseller account. It's going to be a long stessfull day
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R1 Creative
(@R1Creative) reported
@HostGator THIRD TIME in less than 1 month, with poor support and zero communication from HostGator. Unacceptable for an agency offering reseller hosting. We're considering moving our clients off HostGator.
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designbuildwork
(@designbuildwork) reported
@yatix25 @HostGator @HGSupport One of my dedicated servers is down and not accessible. Tried calling but there is a ‘89 minute’ wait in the queue. What is going on and a simple outage notification would help.
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Crypto Billionaire Club
(@EveryChildMatt) reported
@HostGator While thing is down.. all the servers on HG, Cpanels, emails and websites. It makes us wonder you guys had to jo back up plans for contingency like this. Folks hosting crypto servers through you are ruined..
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Trista Lauritsen
(@viva_trista) reported
@HostGator Not acceptable. Client's emails and websites have been down for over 2 hours.
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Nikos Drakopoulos
(@nikosdr7) reported
@HostGator Yup everything is down 😫
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Ali 🇺🇦😷🐻⬇
(@alicraw) reported
I see I am not the only one with a @Hostgator problem! @HGSupport How's my expedited case coming? How can anyone do business like this. UNNACCEPTABLE.
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Mosho
(@ingmeal) reported
from
Benito Juarez, Ciudad de México
@HostGator I have a reseller aluminum account and all my websites are down. I have been waiting on the support queue for over 25 minutes and still not being attended. What is going on???
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russellsalk
(@russellsalk) reported
@HostGator We are having issues with one of our server accounts - is there any info on time to resolve this?
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Image Village
(@ImageVillage) reported
@HostGator Don't need to think abut protecting yur website when no-one can access it because it keeps going down.
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HostGator Support
(@HGSupport) reported
@Brandon_Connell @HostGator Hello Brandon. Would you mind DMing your domain? Our support team queue has suddenly influxed due to a wide spread issue being reported from multiple locations. We apologize for the delay.
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Yao Ayala
(@IdentiGrafica) reported
@HGSupport Servers are down, can't access any of the sites. Please attend support. Nobody answers.