Hostgator status: hosting issues and outage reports
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Full Outage Map
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Problems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
- E-mail (31%)
- Hosting (28%)
- Domains (25%)
- Cloud Services (9%)
- Web Tools (6%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Santa Clara
|
Web Tools | 2 days ago |
 Oaxaca
|
Hosting | 2 days ago |
|
Thornton
|
9 days ago | |
 Chisinau
|
9 days ago | |
|
Torreón
|
11 days ago | |
 Noida
|
Domains | 18 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Mehmet (@mettersoy) reportedHostGator support eventually confirmed it: “All outbound connections are blocked.” Yes. The server could not make outbound HTTPS requests (port 443). If you’re a dev, you already know: That breaks EVERYTHING.
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Shamail Aijaz (@shamailaijaz) reported@HostGator's customer support is a huge disappointment! It's been 6 days and still no update on my ticket S-2195876. They don't seem to understand the issue and can't provide a solution. This is extremely unprofessional and their customer support is dead. @HGSupport
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CENSORED BY T!!TTER (@PeterVadala) reported@hostgator AmericasMansMan family of Web Sites is down AGAIN
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Feo Amante 🇺🇸 🇮🇱 🇺🇦 (@FeoAmante) reported@HGSupport @HostGator Your team did not. If they told you that, its false. I get a Hostgator email whenever I sign in. No problem. I got a Hostgator ad trying to sell me more stuff. No problem. Unfortunately your team of Escalated Techs have been unable to send a simple email since Friday, 9:14am
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Joan Reynolds (@JoanTReynolds) reported@HostGator I cannot login to my hostgator account. Support is now useless.
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SC Dem (@MickSCDem) reported@HGSupport Once again, my dedicated server is down. Last time my sites were down for 4 days. I have yet to receive a reply from escalated support. Please fix this now.
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✌ Brando™ 🇨🇦 Whistler (@surfingshreddie) reported@HGSupport yes. chat said it was my fault. phone help says it is a HGator issue and is fixing one website at a time
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jigsaw kloud (@jigsawkloud) reported@ZKDID_ Never used Hostgator, so I have no point of reference. I switched from SiteGround as their renewal prices just kept increasing. Hoping to eventually switch to decentralised hosting. Keeping an eye on @IagonOfficial
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Amainye Briggs (@amainyebriggs) reported@ethanjaack I have never had support issues with HostGator and hostinger
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Shailesh B Shah Sapan (@shaileshbshah99) reported@BigRock @HostGator @hostgatorindia My website is down since last 4-5 days. The business is in trouble. What are you doing? Now please dont ask to DM my details... It is not only my problem... There are serveral other business, too. Answer here only...
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John Anthony (@johnanthony33) reportedAfter 23 years being a customer of @HostGator they recently deleted/lost all database content for 4 sites during a hosting renewal. In an attempt to get a refund I got a runaround from 3 different companies including #BlueHost and #NetworkSolutions. No refund yet.
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xander the cat (@xanderpanderman) reported@DaveyJ_ @TheKingOfStank dude, especially with "managed" platforms... moved a clients domain over to hostgator and it was laughable. wouldn't let me update to my own name servers w/o going through support, and they had the PTR records all messed up so emails were getting flagged nonsense i tell you
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Mike Shor (@MikeShor) reported@HostGator It makes me very sad but I'm transitioning all of my domains away from HostGator as your customer support went from amazing to complete crap in the last two years
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PixelsTech (@PixelstechNet) reportedIt seems our service provider @HostGator has some issue and our site is not able to access atm. Sorry for the inconvenience. Will try to get it back online soon. Thank you for your patience.
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$ (@0xwagmit) reported@HGSupport Hello Hostgator support, My site is currently suspended due to subscription expiration. I do not wish to renew the plan, but I’d like to request a short grace period to log in and export my site content. Could you please temporarily unlock my site or downgrade it to the free plan so I can back up my data? the live chat isnt working anymore Thank you for your assistance.
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Lucho Señal⚡️ (@Luchocalabera) reported@HostGator @_CooLesT_ My website are all down.... No access at all yo any domain
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Misty Lake | Photographer (@Misty_Lake) reported@HGSupport I never had a free plan. The email address doesn't say HostGator or Gator in the domain.
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Amy Lathrop (@amyalathrop) reported.@HostGator problems with outgoing email for me. I cannot get support from chat or phone "help." Is this going to be resolved soon?
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Tapish Jain (@_tapish) reported@BigRock The migration has so many bugs that it is impossible for me to renew my hosting that I had on hostgator. If I didn't renew by tomorrow, my servers will go down, while bigrock support says they are helpless. This video is misleading. @bhavintu
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Tommy Flavio (@tommyflavio) reported from Town of Hamden, Connecticut@ionos_help_US I called support. They needed my ID and something else. Sadly, I ended up just using @HostGator which went right through and I was up with cpanel in less that 20 minutes.
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Oscar Múgica ن (@oscarmugica389) reported@HGSupport hi is HG down? I can’t login into my wp admin.
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Zak Kann (Fractional CTO) (@zrkann) reported@FakeUncleNemo Agree generally, but not with Hostgator. EIG subsidiaries (Hostgator, Bluehost, etc) lure people in with cheap intro rates but they quickly raise the prices, their defaults are slow and often have security vulnerabilities, and their customer support, well, I'm not sure it exists.
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CENSORED BY T!!TTER (@PeterVadala) reported@HostGator #SSL errors for multiple sites. Please get to the bottom of it. All we did was deactivate some outdated plugins.
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Mehmet (@mettersoy) reportedAfter 14 years as a HostGator customer, I’m leaving. Not because of price. Not because of performance. But because they silently blocked all outbound traffic and took down my ecommerce business. 🧵👇
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Egerton Sinclair (@Eg_a_Sinclair) reported@skystracloud Hey, no it didn’t so I’ve moved to a new provider. Had enough of hostgator and their lack of customer service
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HostGator Support (@HGSupport) reported@dcodrea We know that popup looks sketchy, but it isn’t from your HostGator site; it’s a browser extension (Coupert) injecting coupon ads over your dashboard. Try incognito or another browser; if it’s gone, remove the extension. If not, support can help!
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Zennie Abraham ZENNIE62 #SuperBowlLX #NFLDRAFT (@ZennieAbraham62) reportedWow. @HostGator has never been closed at this time. Now it says "office closed". @HGSupport
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Wojtek (Voytek) Bereza (@voytekbereza) reported@HostGator whats up with your support? I cant submit a ticket, you are not picking up your emails and not picking up your phone...
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HostGator Support (@HGSupport) reported@seanrogers8 @HostGator @spamhaus Spamhaus looks at email traffic from an IP address, often across many users on a shared server, not a single account. Our teams monitor and work with them to clear any listings. Please reach out to support so we can review your specific server and email setup.
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Dundee Internet (@Dundee_Internet) reported@HGsupport We operate a private opt-in discussion list on our mail server used to distribute messages only to subscribed members. The system is not used for spam or bulk commercial mail — it is a controlled discussion list serving legitimate clients-This appears to be a misclassification by your mail system or an IP-level restriction. Who can I contact, as you support number and AI chat doesn't understand