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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (27%)
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E-mail (25%)
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Cloud Services (20%)
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Domains (18%)
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Web Tools (10%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Araras |
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 Cochin |
Hosting | |
 Arlington Heights |
Hosting | |
 Cuauhtémoc |
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| Londrina |
Domains | |
| Atlanta |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Melroy D'Mello
(@elonmuskisgod2) reported
@hostgatorindia @HGSupport Been emailing for 1 week now. No response. I need support. Any chance of getting some?
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Ritesh Nathwani
(@rajdzines) reported
@HostGator why your chat system has no alert sound ? its very very bad that no alerts .. because I have to stick here for the answers !!!?? being a tech giant ... tech company why you are doing this to your loyal customers ?
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The Rustic Wanderer | Kshitij
(@rusticwanderer) reported
@LeelaWelch @WordPress @HostGator Is it stuck in a login loop or what seems to be the problem?
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Christian O'Brien
(@VmiProductions) reported
@HostGator I have no backend access- can you either fix the issues I have repeatedly as for or give me my money back so I can move to a decent hosting company
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MultiDimensionStudio
(@multidimension) reported
@HGSupport can you share a support email please?
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devourer snowbank
(@devoursnowbank) reported
What are the prices for @GoDaddy in relation to @HostGator as the service is bad but they do have a lotta options can compare prices though
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Ian Campbell
(@neurovagrant) reported
Let's start out with @HostGator - who allowed a number of domains targeting @Coinbase users over the last few days. coinbase-security-alerts[.]com coinbase-device-access[.]com coinbase-transaction-suspicious[.]com coinbase-requested-signin[.]com & more
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JT Lindroos
(@jtlindroos) reported
@HGSupport Your website portal seems to be down. Tried to contact support (again) as previous help was a big waste of time.... emails to gmail are bouncing thanks to likely one of your users spamming from same server...
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വിഷ്ണു എസ് ജെ
(@VSJ1) reported
@MDDHosting Undoubtedly Yes. Coz we used GoDaddy, Bluehost, Hostgator, Imotionhosting. Then switched to mddhosting in 2018. Never looked back at any of it. With Elastic Plan No worries for Overloading Space or Bandwidth and Biggest thing is Security enabled through host which I liked thmost.
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HostGator India
(@hostgatorindia) reported
@TheCEOViews @HGSupport Hello @TheCEOViews, we are sorry for the poor experience. We have escalated your issue and our team is looking into it on priority. They will keep updating your case ID 41299365. Rest assured, they will help resolve the issue as soon as possible.
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Diganta Sircar
(@diganta_sircar) reported
I am really thankful to @ResellerClub and @HGSupport for providing excellent support to resolve the genuine issue …However the @Globe_Host is equally non-cooperative in resolving the genuine issue…it is frustrating and disappointing to do hosting at this company servers…
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Diego Carlos
(@mateodiegoandr) reported
@Gertrude8645 @HGSupport @HostGator Send a message to Best_recovery19 on Instagram for help
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HostGator India
(@hostgatorindia) reported
@TheCEOViews @HGSupport Hello @TheCEOViews, we understand your concern. We checked your case with our team who tell us they will call you at your requested call back time to discuss the issue. Please do connect with them for any further queries.
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Leela Welch
(@LeelaWelch) reported
First step is figuring out why my @WordPress website stopped working about a month ago. I can't even access the admin login page. @HostGator
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The CEO Views
(@TheCEOViews) reported
@hostgatorindia We are facing problems since 2 months and not resolved yet, very unhelpful and inexperienced support team @HGSupport @hostgatorindia. I will highly recommend not to use these scammers. Over all experience pathetic.#Unreliable, #dontusehostgator #fake
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🐺Storm Faerywolf🌻
(@StormFaerywolf) reported
@spiritoftwi I had a HostGator thing for awhile and that was… problematic. Not terrible. But GoDaddy was better for me. They usually have great customer service and they did warn me but it was confusing. I thought I was fine. Until I wasn’t. 😝
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Abhishek Jain
(@abhishekdgeek) reported
@HGSupport They already are! But that's not the point. Here the question for you to answer - How professional is it of Hostgator to ask customer to "Send the email after couple of hours."? Also I am not getting my refund as 45 days are up! Dude I took 3 year plan! I am stuck with you!
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The CEO Views
(@TheCEOViews) reported
@hostgatorindia @HGSupport Kindly look in to the matter and resolve the issue at your earliest convenince. I know it's not a big issue for you guys, if you guys really want a happy customer.
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iOS Vs Android memes
(@iosvsand) reported
@CloudflareHelp Hi! I was facing error 522 issues on my site a few minutes ago, I was trying to contact the Hostgator support team but I was also facing error 500 there. But now my site is working fine and hostgator support page too. How this issue was also effecting hostgator?
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The CEO Views
(@TheCEOViews) reported
@HostGator is doing completely scam, and they are not providing what they have promised. Their whole system is awaful. We are facing problems since two months and still not resolved but geting fake assuranse that it will be resoved soon. Our whole business is on stake.
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kinkofthelovelies
(@kinkofdalovelys) reported
just saying because i JUST noticed, adding the social login to @hostgator was probably the worst idea ever.
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Morbi ☁️
(@HgMorbi) reported
@dregadude I switched to Hostinger, but Hostgator and Dreamhost are some other big hosting services that are like "yeah just don't post illegal ****"
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Steve Ferguson
(@M66) reported
The clearly outsourced @HostGator technical support team is painfully useless.
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LindyBaker.com
(@LindyBaker) reported
Oh my. Hostgator is no longer available 24/7. Now you must call before 5 pm EST. Bad Hostgator, bad.
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Annie Scott
(@MadameScott) reported
@HGSupport Please help! Forgotten password, cannot get reset link sent and only way of contacting support is by logging in!! Can you help?
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The CEO Views
(@TheCEOViews) reported
@hostgatorindia @HGSupport Still you guys are working on it. How many times I need to call to your @HGSupport number to listen the same fake answer? Why don't you guys work on it on priority basis, when a customer is facing the issue from 2 months.#Shameless
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Ritesh Nathwani
(@rajdzines) reported
@HGSupport why your chat system has no alert sound ? its very very bad that no alerts .. because I have to stick here for the answers !!!?? being a tech giant ... tech company why you are using such a poor chat system for supports? why you doing this to your loyal customers ?
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(@Gertrude8645) reported
@HGSupport @hostgator My website broke, can’t log in to WP, all pages are white, no msg. I was told my site is hacked. My site is on YOUR server. YOUR sever let malware get to my files and you want $300 to fix it. SMH
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Scott Dimmich
(@ScottDimmich) reported
Web developers: has anyone had luck in running Python or PHP cron jobs on a @HostGator server? They say it's executing, but the test commands (email, save a file) in my scripts don't work. Their support on this is weak. Any help is appreciated. Thanks! @HGSupport #webdevelopment
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Paul Higginbotham (he/him)
(@godlikescoke) reported
@HGSupport I'm trying to buy a domain on your site and it keeps getting stuck on the search page. Can you help with this? We want to use you for hosting, too, but this seems ridiculous.