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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (50%)
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E-mail (23%)
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Domains (23%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Recife |
Domains | |
 Ashburn |
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 Bogotá |
Hosting | |
| Limeira |
Hosting | |
 Chandigarh |
Domains | |
| Chandigarh |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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WordPress Medic
(@wpmedic) reported
@RoomResource @HGSupport Were they able to help or are you still waiting? HostGator usually upsells SiteLock service to clean up malware from our experience.
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Ar-Jhay Vas
(@its_Mistix) reported
@HostGator I just realized your prices went up by what.... $5? I think it's time for me to leave. I've been a customer for way too long. #needcheaperhosting
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Hollywood Ev
(@EvThatGuy) reported
Hostgator is probably the worst web host ever
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Diego Escobedo
(@daenadurille) reported
@HostGator hey someone help me the technical support of Mexico does not answer and I have serious problems
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PaGeMx
(@PaGeMx) reported
Reminder: Don’t mess with @HostGator they will try to steal your domains. Worst domain transfer experience ever. They don’t even know the .com domain policies correctly and @ICANN won’t help you on that (case # in hand).
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Casey // ✨🎄
(@CaseyToGo) reported
@thiscrazyblog I have a code for hostgator. Been with them for years. Lovely online chat service and will do anything for you, and make it make sense when it's done.
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Layna Landry 💫 they/her 18+
(@LaynaLandry) reported
@Blonde_kitty_x Or well, “there” isn’t exactly right but you can probably even save whatever you’ve already done and just transfer it to hostgator, their support is really good at helping w anything you need!
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Claire Fernanda Morris(Dobie)
(@morricles) reported
@HGSupport Let me in please. So tired of being accused of forgetting my password. Every password change I have to make is written down immediately. Why is it always the customer's fault?
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Craig Niswonger
(@DJCraigN) reported
@HostGator you might want to send people a warning before autobilling their account for renewal. Guess who will never get a recommendation from me again?
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NextGen Solar
(@SolarMayank) reported
@castella_erik @ionos_help_US @ionos_com Supervisor too busy to talk? Would really like to know what is more important to him/her than speaking with your customer. 8 years with 1&1 now switching to HostGator.
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Theo Plooij
(@TheoPlooij) reported
@HGSupport You would have answered my emails to abuse and support if you took these cases seriously. @HGSupport
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Shawn Roland
(@shawnroland) reported
@HGSupport hi, are mail servers currently down? I haven’t been able to access my email accounts for several hours.
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Omar Iftikhar
(@omariftikhar) reported
How many of you are annoyed by @HostGator ads of "getting stuck sucks" being played before @YouTube videos? I know I am! But I guess I will one day buy a Hostgator domain for their persistent marketing! :D
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Edward Johnson
(@ImEdward83) reported
@7thcircledesign @HostGator @HGSupport Hostgator is getting worse day by day💁.. had same problem😔
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Emelia Pillay
(@EmeliaPillay) reported
Just moved to Hostgator as my new website host 💡... wondering what everything means getting set up. I found my previous host was a bit slow. No matter what I tried, I could not get the server load time to decrease on pagespeedinsights. So let’s see how we go with @HostGator 👏
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Ashish
(@ashissgarg) reported
@HGSupport your contact details is wrong .. always show switch off. Customer service very poor. From few days i want to need sales call .. but you customer support is not good. I want to need a server .. but no one sale person connect me . How you service after buy your products
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Mag
(@magusxcom) reported
Hey @PrestaShop I have an error installing 1.7.7.1 version. can i get some help? @HostGator
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HostGator India
(@hostgatorindia) reported
@rabiulaezaz @HostGator @HGSupport Hi Rabiul, our Support team has sent you an update via Case ID: 29211717. Please do check the email and respond there if you have more queries.
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Rafa Uriega
(@rafauriega) reported
@HostGator What terrible and lousy customer service #Hosgator has in Latin America! Not only could they not help me, but they could never see my problem on their screens! I saw it on my computer, on 2 others and even on mobile phones! It seems only @godaddy is very supportive!👎
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Wes Davenport
(@wesdavenport) reported
@HGSupport Hi Tommy, it's been another 12 days since I last heard from support after multiple follow-ups, and my site still is not migrated. Moving to cancel if this isn't resolved shortly.
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Renan Liberato
(@RenanLibegato) reported
@HGSupport Hey, that's fine, I happly found on your status page that there is a problem at my ISP with international routes. (the one I attached in PT-BR) Thanks for the info there and for promptly reaching out here!
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a
(@HAndrewV) reported
@HGSupport you're hosting a scam site that is selling dogs as a scam. Using my dogs photos specifically. You took down the site and it's up again, minus my dogs photo. What is going on???
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7th Circle Designs
(@7thcircledesign) reported
PSA For anyone that uses or supports anyone on @HostGator check your #WordPress install. They have started adding and changing files again. @HGSupport was no help. #security #Hacked
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Cthulhu 247
(@cthulhu247) reported
@ezmedia @Michaeldrew1 @ezmedia did you manage to contact Michael? I contacted him long ago but no reply. Today most of his download links are down, Hostgator suspended :(
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The Resource Room
(@RoomResource) reported
@HGSupport Hi HG Support, I am in desperate need of you! Our site got hacked and I have NO access to my billing portal! I have been trying to get this done since 10:30am est with no luck, just promises of ticket escalations. Our site has a nasty malware and I need to get in ASAP
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a
(@HAndrewV) reported
@HostGator you're hosting a company that is scamming people out of thousands of dollars by selling them dogs that don't exist. Specifically my dog that they're using a photo of. We asked you to shut the website down, and now it's up again, minus our dogs photo. What is going on?
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Diego Escobedo
(@daenadurille) reported
@HGSupport hey someone help me the technical support of Mexico does not answer and I have serious problems
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MyKing Digital Pvt. Ltd.
(@Mykingdigital) reported
Hey guys!! We are trying to get some help from @HostGator But no help is being provided to us. There are some technical errors. I would request you to not buy this hosting. We are IT Company and we recommended this hosting to our client. @hostgatorindia @HGSupport
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Martin Nixon
(@Captain_Faraday) reported
@HGSupport I'm trying to log into my billing portal but I've forgotten my password. When I request an email to reset it, the email never arrives. It says if that happens to use Live Chat - but I need my password to use Live Chat! Please help!
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John Pullum
(@JohnPullum) reported
@HGSupport @HostGator My website was hacked and the tech support person doesn't seem to understand what's going on. She wants to charge me for virus protection and said my site wasn't hacked. It's hacked!!! I need to grow more hair so I can pull it out.