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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Domains (37%)
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Hosting (26%)
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E-mail (21%)
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Web Tools (16%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Santo Domingo |
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 San José |
Domains | |
 Mexico City |
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| Zapopan |
Web Tools | |
 Chandigarh |
Domains | |
| Chalco |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Gabriel Souto
(@gabrielsouto) reported
@HGSupport Never mind, solved myself, but brazilian support of @HostGatorBrasil is the worst i ever had the unpleasure to deal with.
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jolly fisher
(@FisherJolly) reported
@HGSupport Again, YOUR PROBLEM. Not mine. Fix your crappy systems. Leave me alone! Your incompetence is not my problem HostGator
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Nico
(@nicolivesabroad) reported
@HGSupport “You can’t redirect your domains unless you have a cPanel. I recommend you to get in touch with your hosting provider” This is what Vinush from your customer service told me after noting I haven’t got a cPanel
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Thiago M.
(@_thiag0x) reported
Hey @hostgator! Why da **** im cant't redirect my website in SSL ?????????????????
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a
(@HAndrewV) reported
@HGSupport you're hosting a scam site that is selling dogs as a scam. Using my dogs photos specifically. You took down the site and it's up again, minus my dogs photo. What is going on???
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Vic Hecha
(@VicHecha) reported
@WilliamNOtis I would stay away from hostgator as well (as well as the 100s of EIG brands) they're notoriously bad. I moved clients over from godaddy and hostgator to a managed wordpress host and they can't believe how much faster things are.
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jolly fisher
(@FisherJolly) reported
@HostGator STOP EMAILING ME STOP CALLING ME .... STOP HARRASSING ME! How many times do I have to say it? I haven’t used your service in YEARS! Leave me alone and stop trying to bill me for services you are NOT providing!
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🗯
(@rebelpoetess_) reported
@swer_alt @xsucculentx @AmberlyPSO Hey, heads up that I don’t think Wordpress is supporting SWer sites anymore. I’d recommend building and hosting on hostgator who allow SWers to use their service
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Richard Chabotte
(@RChabotte) reported
@HGSupport @HostGator I just spoke with a gentleman as I called for the 4th time he was very good and helped. But there was a person by the name Chrystal horrible experience with her then at the end she wouldn’t hang up so I could get the survey she put me on hold for half hour.
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a
(@HAndrewV) reported
@HostGator you're hosting a company that is scamming people out of thousands of dollars by selling them dogs that don't exist. Specifically my dog that they're using a photo of. We asked you to shut the website down, and now it's up again, minus our dogs photo. What is going on?
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Warren Grobler
(@WarrenGrobler) reported
@HGSupport I have tried accessing the LiveChat function on the website for the past few days. It keeps loading a blank page. I need support with mu website. Please help!
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Theo Plooij
(@TheoPlooij) reported
@HGSupport You would have answered my emails to abuse and support if you took these cases seriously. @HGSupport
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حاماد الي
(@nPu2dYIJBsAcLOI) reported
@hostgatorindia #hostgator down
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arvind
(@arvind00) reported
@gonzalezdeb I have tried most of big names GoDaddy, Hostgator, bigrock... and they all are same. Customer services are the worst. But from last 2 years, I'm using on Hostinger. No downtime. You can try for ipage as well. If you need help with installation or design let me know.
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Ahmed Badran
(@ahmed_badran) reported
Imagine the feedback of your customers if your website went down for 5 days!! @HostGator sucks.
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jolly fisher
(@FisherJolly) reported
@HGSupport stop emailing and harassing me for money... your threats of “service disruption” mean nothing to me seeing that I DON’T USE YOUR SERVICE! #harassment
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jolly fisher
(@FisherJolly) reported
@HGSupport Your problem. Not mine. HOSTGATOR CHOOSING TO EXTORT PEOPLE WITH ONE WAY EMAIL IS NOT MY PROBLEM. I responded to the email YOU sent. You want to extort me over email and then claim you refuse to communicate over email? That is ****** UP! #extortionists
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The Resource Room
(@RoomResource) reported
@HGSupport Hi HG Support, I am in desperate need of you! Our site got hacked and I have NO access to my billing portal! I have been trying to get this done since 10:30am est with no luck, just promises of ticket escalations. Our site has a nasty malware and I need to get in ASAP
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Diego Escobedo
(@daenadurille) reported
@HostGator hey someone help me the technical support of Mexico does not answer and I have serious problems
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Michael Oyeyemi
(@SenOyeyemi) reported
@HGSupport @HGSupport what is happening to your site. I really need help with my domain.
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🌸Mel Kush🌸 #stopSISEA
(@MelodyKush) reported
@TheEmiliaSong Ooooh is mass emailng a service hostgator offers? I have a database of emails I collected elsewhere. My new wordpress site is forever under construction (baby stages atm), but I am with hostgator, and will be needing to send out like 2k emails at once
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Richard Chabotte
(@RChabotte) reported
@HGSupport @HostGator Then back in the queue so I would hang up and not get the survey
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𝙲𝚑𝚛𝚒𝚜 𝙾𝚕𝚒𝚟𝚎
(@ChrisEOlive) reported
@HostGator using only #chat or #telephone for support is positively 15th century and is probably the end of our relationship. I can't just open a ticket or send an email? No one has time to hang out on chat for a simple request or the telephone of all things. #CXfail
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Michael Oyeyemi
(@SenOyeyemi) reported
@HostGator @HostGator why is your live chat not working. I really need help with my domain.
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Elizabeth BB de Moya
(@blackbettyblog) reported
Your entire support section is down! The links go nowhere! @HostGator
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Mr E!
(@ericsd05) reported
from
Dallas, Texas
@HGSupport why is your website down? Need to pay my bill but can’t access website or live chat help.
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Martin Nixon
(@Captain_Faraday) reported
@HGSupport I'm trying to log into my billing portal but I've forgotten my password. When I request an email to reset it, the email never arrives. It says if that happens to use Live Chat - but I need my password to use Live Chat! Please help!
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Diego Escobedo
(@daenadurille) reported
@HGSupport hey someone help me the technical support of Mexico does not answer and I have serious problems
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🖤🩸 Black Metal Vampyre 🩸🖤
(@EspiKvlt) reported
@RGC_BPPA Okay I figured out what I misunderstood and luckily WordPress gave me a refund lol Starting over now with HostGator, thank y'all so much for the help.
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WordPress Medic
(@wpmedic) reported
@RoomResource @HGSupport Were they able to help or are you still waiting? HostGator usually upsells SiteLock service to clean up malware from our experience.