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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (52%)
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E-mail (26%)
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Domains (19%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San José |
Hosting | |
 Votorantim |
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 Sydney |
Hosting | |
| Salto |
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 Chía |
Hosting | |
| Salvador |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Cutearundhathi
(@cutearundhathi) reported
@HGSupport @adamfarrar Thank you for your reply. I have already shared my domain. Please try to understand that I have posted Important articles on it which I have written. I want my data to be retrieved and continue with your service. Yours faithfully... Arundhathi
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coltswalker
(@coltswalker) reported
When I was a customer of #HostGator web hosting they suspended my account, and all of the web sites I was hosting, all of the email accounts, domains, everything, because someone complained to them about an article on a 3rd party wiki. AVOID HOSTGATOR! #consumerProtection
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Robert Tantalo
(@rtantalo) reported
@HostGator DO NOT use Host Gator. They have taken a month to complete a simple migration and just DO NOT respond. They keep saying they have prioritized the issue but no one ever replies. RUN!!!
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Annie 🍁 Freedom Enthusiast
(@westcoastgirl1) reported
@HGSupport your team was not here to help! their response to me was to hire you instead of fixing my problem - I have requested my $$ back.
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Egerton Sinclair
(@Eg_a_Sinclair) reported
@skystracloud Hey, no it didn’t so I’ve moved to a new provider. Had enough of hostgator and their lack of customer service
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CJ Cornell
(@cjcornell) reported
Does anyone have any web hosting recommendations so I can get away from @hostgator and the awful @HGSupport ?? Happy to pay a premium to hopefully take lots of other unhappy customers with me.
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Anne Ryan
(@RyanAssocs) reported
@hgsupport Help. Every time I try to have support upload new wordpress site while backing up old html site, the new site continues to refer to the subdomain I created it in. Good grief...no one in support knows what to do.
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OkYall
(@okyall55) reported
@HostGator deleted MANY of my posts on my personal blogs. Not me. Hostgator!!! Now, they won't restore them unless I pay them to do it. I've been a customer for 20 years or more. Never thought I would see the day that they would be so blatantly crooked. If you use Hostgator, you have to pay for them to back up your blog or pay a third party. Or you have to copy everything on your site. BlueHost is cheaper, backs up every day, charges nothing extra to do it and restores for no charge. What happened to @HostGator?????
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Er Rahul Rana
(@ErRahulRana2) reported
hostgator locked my profile guys @HostGator Help me . My important customer here. Support me #hostgator #technology
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Dundee Internet
(@Dundee_Internet) reported
@HGsupport We operate a private opt-in discussion list on our mail server used to distribute messages only to subscribed members. The system is not used for spam or bulk commercial mail — it is a controlled discussion list serving legitimate clients-This appears to be a misclassification by your mail system or an IP-level restriction. Who can I contact, as you support number and AI chat doesn't understand
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jigsaw kloud
(@jigsawkloud) reported
@ZKDID_ Never used Hostgator, so I have no point of reference. I switched from SiteGround as their renewal prices just kept increasing. Hoping to eventually switch to decentralised hosting. Keeping an eye on @IagonOfficial
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Sr.Sergio
(@SrSergioG) reported
@ShopifySupport @HostGator @Shopify I have submitted that form countless times and you have done nothing. If Cloudflare had not notified users the hackers would still be continuing to steal from us without any issues, because you have failed to take action.
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Annie 🍁 Freedom Enthusiast
(@westcoastgirl1) reported
@HGSupport my sites are down because of your poor service over 24hours now. I have moved on to another host and it has been night and day between the 2 providers... all I got from you is to be strung along, probably went through at least 5 of your chatbots and it deteriorated each time
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OkYall
(@okyall55) reported
@Hostgator, unbeknownst to me, no longer provide, free backups. Had I known this, I certainly would have moved my blog much, much sooner to @BlueHost who provides it DAILY for a free with a $0 restore fee. You have lost your customer service score but your bottom line may have increased TEMPORARILY. Now that I've been forced to review my choice of hosting services for all my blogs and websites, I also have learned that they have almost 10 points higher ratings than you and are a fraction of how much you charge. Why on earth would anybody pay more, get less, and risk loss? Since I have suffered from your lack of customer care, I will be moving my blogs. Do not touch them again until I have gotten all of my content removed
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Aishwarrya Deepak
(@aishrudeep) reported
@HGSupport @HostGator Case #46908029: Frustrated with lack of updates from HostGator Customer Advocate Team. Expected response within 48hrs as mentioned in the email, but still no communication. Please provide an update or reason for delay.
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Akhil P Walia
(@akhilpw) reported
@hostgatorindia All our websites hosted on #Hostgator are down for the last 45 minutes, and the support is hard to reach. After waiting in-line for over 20 minutes to reach chat support , the agent is totally unresponsive.
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Abhishek Ingle
(@abhishekingle) reported
@HGSupport Why @HGSupport is ghosting it's customers? It's been 3 days since I raised an escalation and even after multiple emails I have not received any responses. HG Support used to be far more responsive earlier.
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🌐On Your Mark
(@onyourmarknj) reported
@YoungbloodJoe @jonoalderson Ugh. Need to switch! I left Bluehost, HostGator, and Network Solutions when they dug in their claws and gutted those services. Blech.
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Oscar Múgica ن
(@oscarmugica389) reported
@HGSupport hi is HG down? I can’t login into my wp admin.
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OkYall
(@okyall55) reported
@HostGator deleted MANY of my posts. Not me. Hostgator. Now they won't restore them unless I pay them to do it. I've been a customer for 20 years or more. Never thought I would see the day that they would be so blatantly crooked. If you use host Gator, you have to pay for them to back up your blog or pay a third party. Or you have to copy everything on your site. BlueHost is cheaper, backs up every day, charges nothing extra and restores for no charge. What happened to hostgator?????
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Michele Elliston
(@micheleelliston) reported
@HostGator is there a problem with customer service? I've been waiting for ages just to get someone to help me.
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Abol Ger
(@ger_abol) reported
@HGSupport @cjcornell They did the same with me injected a malware and i have never recovered, later they charged me $25 to recover emails, i lost 3 clients that i was working with
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Techbit
(@AkramInamdar4) reported
Hosting a website shouldn’t cost a fortune. With @hostgator, you get: Unlimited storage & bandwidth Free domain & SSL certificate 24/7 support Starting at just $2.95/month
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CENSORED BY T!!TTER
(@PeterVadala) reported
@hostgator, #FallMusical.com is down again
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Deporable
(@okdeplorable) reported
@HostGator Apparently this company has moved all of it's customer service overseas. Consequently you can only understand every other word.
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Vasudevan M.R.
(@VasudevanMR) reported
@hostgatorindia @HGSupport My emails have been blocked apparently because my IP address has been flagged. But I use a dynamic IP allotted by my ISP @airtelindia . I have no control over the IP. There is no way for me to resolve the issue. Absolutely pathetic.
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coltswalker
(@coltswalker) reported
Do not use @hostgator. They censor. They suspend accounts without warning. You lose your money and data. Hostgator is a terrible company. #scam #scamalert #buyerbeware
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Oscar Múgica ن
(@oscarmugica389) reported
@HGSupport Is down right now says: It is not just you. The server is not responding...
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OkYall
(@okyall55) reported
@Hostgator, unbeknownst to me no longer provide, free backup. Had I known this, I certainly would have moved my blog much, much sooner to @BlueHost who provides it for a free with zero charge restore fees. You have lost your customer service score but your bottom line may have increased TEMPORARILY. Now that I've been forced to review my choice of hosting services for all my blogs and websites, I also have learned that they have almost 10 points higher ratings than you and are a fraction of how much you charge.
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Cutearundhathi
(@cutearundhathi) reported
@HGSupport @adamfarrar I haven't received any confirmation on fixing my issue with Hostgator on DM. Why is it so? I don't understand....Is this the way you give service to your customers?