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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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E-mail (26%)
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Hosting (24%)
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Cloud Services (22%)
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Domains (17%)
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Web Tools (11%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Santiago de Querétaro |
||
| Chihuahua |
Web Tools | |
 Oslo |
Hosting | |
 Kingston |
Hosting | |
 Salt Lake City |
Hosting | |
 Embrun |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Muhammad Aqib Khan
(@AqibAqikhan1) reported
World Worst support service of @HostGator first of fall they support did not came to chat waiting for at least 20 to 30 minutes. After when support came there response time is soo long...... Very bad services @HostGator.
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Mattison Grey
(@MattisonGrey) reported
@HostGator my email is still not working.
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Steve Ferguson
(@M66) reported
The clearly outsourced @HostGator technical support team is painfully useless.
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LindyBaker.com
(@LindyBaker) reported
Oh my. Hostgator is no longer available 24/7. Now you must call before 5 pm EST. Bad Hostgator, bad.
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HostGator India
(@hostgatorindia) reported
@TheCEOViews @HGSupport Hello @TheCEOViews, we understand your concern. We checked your case with our team who tell us they will call you at your requested call back time to discuss the issue. Please do connect with them for any further queries.
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Customercrusader
(@Customercrusad1) reported
@HGSupport Websites remain down it seems #Hostgator is not concerned
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Mostafa Mogary
(@Mostafh_8) reported
@HostGator I spoke with your support team, but without any solutions, they all tell me that the problem will be escalated to the managers, and I sent you more than 5 emails and no one answers, this service is very bad
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Sports betting lead expert
(@mypenplease) reported
its crazy @HostGator database servers are very poor.
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MultiDimensionStudio
(@multidimension) reported
@HGSupport can you share a support email please?
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Paul Higginbotham (he/him)
(@godlikescoke) reported
@HGSupport I'm trying to buy a domain on your site and it keeps getting stuck on the search page. Can you help with this? We want to use you for hosting, too, but this seems ridiculous.
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Morbi ☁️
(@HgMorbi) reported
@dregadude I switched to Hostinger, but Hostgator and Dreamhost are some other big hosting services that are like "yeah just don't post illegal ****"
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Mostafa Mogary
(@Mostafh_8) reported
@HGSupport JUST I WANT YOU TO KNOW THAT FOR 5 DAYS I HAVE BEEN WAITING FOR YOU TO SOLVE OUR ISSUE BUT UNTIL NOW NO ONE SOLVE IT, JUST I WANT TO THANK YOU FOR THE GREAT CUSTOMER SERVICE.😤
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Customercrusader
(@Customercrusad1) reported
Has @HostGator stopped it's service ? no one coming on support chat for the last few days.@HGSupport
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Luca Gemelli
(@Lucage) reported
@HGSupport @HostGator Two weeks delay in solving a email delivery delay problem is a bit excessive. How many times more do I need to contact support #hostgator
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Annie Scott
(@MadameScott) reported
@HGSupport Please help! Forgotten password, cannot get reset link sent and only way of contacting support is by logging in!! Can you help?
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Mostafa Mogary
(@Mostafh_8) reported
@HostGator We have ticket reference number: 41718109 you promised us to solve the issue within 24 hours and I have been waiting more than 4 days without solving
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JT Lindroos
(@jtlindroos) reported
@HGSupport Your website portal seems to be down. Tried to contact support (again) as previous help was a big waste of time.... emails to gmail are bouncing thanks to likely one of your users spamming from same server...
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വിഷ്ണു എസ് ജെ
(@VSJ1) reported
@MDDHosting Undoubtedly Yes. Coz we used GoDaddy, Bluehost, Hostgator, Imotionhosting. Then switched to mddhosting in 2018. Never looked back at any of it. With Elastic Plan No worries for Overloading Space or Bandwidth and Biggest thing is Security enabled through host which I liked thmost.
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Mostafa Mogary
(@Mostafh_8) reported
@HGSupport I spoke with your support team, but without any solutions, they all tell me that the problem will be escalated to the managers, and I sent you more than 5 emails and no one answers, this service is very bad
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Melroy D'Mello
(@elonmuskisgod2) reported
@hostgatorindia @HGSupport Been emailing for 1 week now. No response. I need support. Any chance of getting some?
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Ian Campbell
(@neurovagrant) reported
Let's start out with @HostGator - who allowed a number of domains targeting @Coinbase users over the last few days. coinbase-security-alerts[.]com coinbase-device-access[.]com coinbase-transaction-suspicious[.]com coinbase-requested-signin[.]com & more
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Muhammad Aqib Khan
(@AqibAqikhan1) reported
World Worst support service of @HostGator first of fall they support did not came to chat waiting for at least 20 to 30 minutes. After when support came there response time is soo long...... Very bad services @HostGator.
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🐺Storm Faerywolf🌻
(@StormFaerywolf) reported
@spiritoftwi I had a HostGator thing for awhile and that was… problematic. Not terrible. But GoDaddy was better for me. They usually have great customer service and they did warn me but it was confusing. I thought I was fine. Until I wasn’t. 😝
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Mostafa Mogary
(@Mostafh_8) reported
@HGSupport We have ticket reference number: 41718109 you promised us to solve the issue within 24 hours and I have been waiting more than 4 days without solving
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Mostafa Mogary
(@Mostafh_8) reported
@HGSupport ONLY FAKE PROMISES AND I HAVE KEPT THEM BY HEART ( THE ADMINS ARE FOLLOWING UP ON YOUR ISSUE, THE ISSUE ESCALATED AND YOU WILL GET AN EMAIL FROM US WITHIN 24 HOURS) My ticket reference number: 41718109
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Mostafa Mogary
(@Mostafh_8) reported
@HGSupport We have ticket reference number: 41718109 you promised us to solve the issue within 24 hours and I have been waiting more than 4 days without solving
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Mostafa Mogary
(@Mostafh_8) reported
@HostGator escalated your ticket into a priority queue I have documented the severity of your issue and I can assure you that one of our administrators should be contacting you shortly via e-mail but no one solves my issue, So Why do you take our money and not find solutions to our issues?
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iOS Vs Android memes
(@iosvsand) reported
@CloudflareHelp Hi! I was facing error 522 issues on my site a few minutes ago, I was trying to contact the Hostgator support team but I was also facing error 500 there. But now my site is working fine and hostgator support page too. How this issue was also effecting hostgator?
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Abhishek Jain
(@abhishekdgeek) reported
@HGSupport They already are! But that's not the point. Here the question for you to answer - How professional is it of Hostgator to ask customer to "Send the email after couple of hours."? Also I am not getting my refund as 45 days are up! Dude I took 3 year plan! I am stuck with you!
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Tess Whitty - English into Swedish localization
(@Tesstranslates) reported
@HGSupport What has happened with Hostgator support? Both my sites have been alternately down for the past two months. I have two escalated cases but nothing happens and no emails as promised, even after 4-5 days. I used to love the support I got....