Is Hostgator down?

@HostingerCOM I have never had a hosting company cause me so much anger in my life! I absolutely regret transferring from @HostGator at least their support and hosting was superior.

Hi @HGSupport I need assistance cancelling my account. I am trying to cancel the package but it keeps on redirecting me to a different page.

@ATTHelp I have been having hacker issues, so @HostGator says I need to have my IP Address changed. I called for support, but the automated system hung up on me.

Customer Live chat support. @Namecheap : Instant and actually helpful @HostGator : wait 30 mins and the agent would just send you unhelpful links. @GoDaddy : non-existent, call them on the phone and diss you for not getting a higher tier plan.

Hey, @HGSupport going on 48 hours since my websites are down and still no reply to my support ticket with even an acknowledgment of the problem. That’s pretty poor.

@HGSupport @HostGator Whats going on with webmail? It's not working on my mac at all

@HostGator my email has been down for 6 days. Hostgator has not corrected the issue. I have called everyday at least 8 times. 4 times on 1 day. I am now resorting to social media. Customer Service has been horrible.

@HostGator More than 48 hours waiting for a response on my customer support ticket, none found :/

Just fixed an issue where a client was running WordPress on php 5 on Hostgator and it was throwing a MySQL error. Easy fix. Site was down. Brought it back up quickly. Simple click and change to the .htaccess file. Another quick fix. Moving on.

@HGSupport This was your second chance after promising issues were resolved first time.

@hostgator Frustrated, been there 6 years and moving. I've managed servers for 20+ years, their tech support is some of the most incompetent I've seen lately. $EIGI, investors beware.

@HostGator never buy hosting from this scam company.

@HostGator never buy hosting from this scam company.

@HostGator mx customer support is the worst, been waiting for more than 24 hours and no response.

@HGSupport my email accounts are not loading and I cannot log in to the CPanel - is this a wider issue than just me? First noticed about 8pm yesterday UK time and been intermittent since

@hostgatorindia @HostGator @HGSupport Yes. I am taking a lot of help but on infra side your server is giving multiple types of errors very frequently.

Dear @HostGator @HGSupport @hostgatorindia I have been in the Internet Business since The arrival of the Internet and have dealt with almost every server company. But there is no one even close to you when it comes to customer support. Your customer support is excellent.

@HGSupport is your site down?

@VioletOctober @HostGator That's awful!! What's the point of a renew/rebill date if they're just gonna do it when ever they want?! 😡😡😡

It's a shame and a pain when you have to change web host but @HostGator have been awful - and I gave them SO many chances to make things right! 🙄😠

@hostgatorindia Services provided by Hostgator are quite good. Billing Team is quite ineffecient though and not very customer unfriendly.

@Indigo__Jones @HostGator I finally got them to give me a refund. But they gave me the most bullshit answers and never actually answered my question. Just kept linking me to the same useless article and stringing words together to SOUND like helpful response but not helping

@RevArielle @HostGator Talking to support and the refund could take TWO weeks to process! They ****** me over by willing weeks too soon, and now it’s going to be weeks before I get my money back.

@MsStarlightXXX @HostGator I'm so angry. A customer service rep was scheduled to call me today with a discounted offer. I knew that. But, because of my DENTAL SURGERY, I was unable to answer the phone & speak to accept the offer weeks before my renewal date. So they charged me early at full price instead

So, I'm beyond pissed. @HostGator billed me for a year of hosting WEEKS before my renewal date (12/4/20) I am requesting they rememedy this (refund my payment) ASAP or I will be calling my bank & taking my website to another hosting service. If you think I'm joking, I'm not.

@HostGator What's going on with your service in Mexico???!!! It's totally down!! I just repaid my hosting service and I'm not able to use it!!!!! This must be a joke!🤬🤬🤬

@bosimmons @HostGator @HGSupport Seems like we should be billing our time to these web hosts that make us use Twitter to get tech support.

We had been experiencing some outages but are back online now, hopefully, all resolved now @HostGator - Thanks for the quick live chat support to get the database fixed.

@vishalarora08 Calling in some help from @HGSupport on this one.

@Smhearty I am planning to move to #siteground, 5 days and still no answers from @HGSupport on why I can’t transfer a domain!! Besides sites load ultra slow... seems that 10+ years shared customers are not important anymore.