IG

IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

IG users affected:

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Tuen Mun, Tuen Mun 1
Harrow, England 1
Ashton-under-Lyne, England 1
Treviso, Veneto 1
Munich, Bavaria 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • zarazaib1 Zara (@zarazaib1) reported

    @IGcom It’s been all day!! Please do something! This is such bad service

  • darkkhorse42 Charles Oakden (@darkkhorse42) reported

    @IGClientHelp I would believe this to be sincere if you had contacted me via direct message so I could reply securely. Simple issue of transferring some money - one week later and despite promises from customer services still not dealt with. Window dressing for @TheFCA ?

  • Bob05824416 Bob (@Bob05824416) reported

    @IGClientHelp hi I get an an unexpected error message when trying to log on this evening..........I was fully operational this afternoon.......if status page indicates everything is operating ok.

  • connor607 Connor (@connor607) reported

    @IGcom @IGClientHelp having technical issues with the App once again, 30 minutes on the phone and still not answered, think it’s time to find a new platform, IG is junk

  • connor607 Connor (@connor607) reported

    @IGcom having technical issues with the App once again, think it’s time to find a new platform, yours is outdated and unreliable

  • pauln241 Paul Newman (@pauln241) reported

    @IGcom I love your OLED TV's, but please fix the issues with C9 OLED, Atmos lag when going from Xbox to TV then TV to AMP and only 06Hz Dolby Vision. or could I trade my C9 for new OLED TV to fix issues? I can buy another one as I also have a B6 OLED. Thanks.

  • BOYBANDMONEY 💱 (@BOYBANDMONEY) reported

    @IGcom customer service is quite disappointing

  • fabios23639271 fabios (@fabios23639271) reported

    @loveisaduel @IGClientHelp @IGClientHelp need help can somone call?

  • darkkhorse42 Charles Oakden (@darkkhorse42) reported

    @TheFCA @IGClientHelp oh the irony of being called IG Client Help. No help available, currently on hold for over half an hour AGAIN! still no answer. Simple issue, promised it would be resolved - not done yet

  • pjb2go 🕗ontheup🕟 (@pjb2go) reported

    @EstebanMaccers @MBdaytrading @IGcom I guess that works both ways tho, if u are scaling down a losing trade too?

  • Benpearson1993 Ben Pearson (@Benpearson1993) reported

    @IGClientHelp - I’ve been having issues for a couple of weeks with charts freezing when editing text or line colour. I have to close the chart and search for it again to continue which is annoying. Happens every day. Thanks.

  • tambourciles Marc MacConchradha (@tambourciles) reported

    @IGcom Just wondering if you're down for upgrades.. I still have a small account with you and doing eow checks. Usually I get a downtime email a few days ahead but I searched and can't see anything.

  • BoerXu BX Jaeger (@BoerXu) reported

    @IGClientHelp @IGcom I've called and emailed and still no response. honestly this is appalling service as you've basically locked my money from trading, potentially resulting in losses for me. This is failing in your basic duty to be a broker.

  • zarazaib1 Zara (@zarazaib1) reported

    @IGcom how long to email? I’ve been calling and emailing? Need help accessing tradingview

  • sean_handle Sean (@sean_handle) reported

    @IGcom "cannot login to account". You must call their support desk to troubleshoot login issues?! 47 minutes on hold and still no answer

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