IG Outage Map

The following outage map shows the most recent locations worldwide where IG users have reported their issues and outages. If you are having an issue with IG and your area is not listed, make sure to submit a report below

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

IG Most Affected Locations

Outage reports and issues in the past 15 days originated from:
Location Reports
Hamburg, HH 2
Perth, WA 2
Sutton Coldfield, England 1
Baltimore, MD 1
Haltern, NRW 1
Bremen, Bremen 1
Gloucester, England 1
Freinsheim, Rheinland-Pfalz 1
Sunderland, England 1
Brentwood, England 1
Stockton-on-Tees, England 1
Pickering, England 1
Barking, England 1
Stockport, England 1
Bromsgrove, England 1
Melbourne, VIC 1
Sydney, NSW 1
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IG Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

IG Issues Reports

Latest outage, problems and issue reports in social media:
  • KhooWeiLin (@KhooWeiLin) reported

    @IGClientHelp The help desk said there’s nothing wrong with this position?

  • Guy Weston #FBPE #FBPPR #XR🇪🇺🇬🇩 (@maurillac) reported

    @IGClientHelp Do you know why I suddenly get error messages when setting price level alerts (I spoke to someone on your helpline and they asked that a screenshot be sent to the email address, sent 14/9, no reply yet) but have no problem setting indicator alerts?

  • AnnRaj (@anandhinagaraj) reported

    @IGClientHelp emailed corpactions regarding take up of ezj rights issue but haven’t got the confirmation yet. Can you pl help

  • TRADINGLOUNGE (@TradingLounge) reported

    @IGClientHelp No, I don't have time. But you should really look into the NYSE: BHP price as its horribly wrong on your ProRealTime platform and I don't mean a 'Making Market' error like your have on your Gold charts.

  • Joel Samuel (@JoelGSamuel) reported

    @IGcom you have one of the worst multi-factor authentication systems I have seen. I don't understand why I have to put the 2FA code in the same box as my password.

  • Steve Ryan (@_SteveRyan) reported

    @IGClientHelp it's 7am Sunday. Your site says your cust service is open. I've been on hold for 40 mins. Looks like you're not open to me!

  • JB Smith (@Chartist1) reported

    @DaveHcontrarian @IGcom Well, I think the melt down trigger will be 2500$ gold. I just don't think the Fed can stomach it.

  • JB Smith (@Chartist1) reported

    @IGcom @DaveHcontrarian You sound like your expecting a repeat of the 1989 Nikkei 225 meltup and melt down.

  • XIG (@XIGMAR) reported

    @IGcom @DaveHcontrarian PM's and miners will be destroyed!!!! DAMN ME that I have not sell everything in august of last year!!!!

  • Jon a. Sommerhauser (@jonsommerhauser) reported

    @IGcom @DaveHcontrarian Well done David- your tendency is o be quick on the call - I think the top will come In As you stated this fall but more reasonable would be 5,000 in December - I went through all my stops on 6 stocks this week still holding 5 other that have not triggered. Bad weak FAANG

  • Dudemantoo (@kburdman5) reported

    @IGcom @DaveHcontrarian How does the debt ceiling issue factor into your forecast. After watching DeMartino Booth interview, seems possible monkey wrench gets thrown into fed ability to print. Game of chicken brewing and GOP prob not eager to help Biden economy w/ midterms in 2022. TIA

  • Ross 🇬🇧 (@hometraderross) reported

    I'm done with Schwab, way too slow.Back to @igcom now Not that im in $GME or $AMC right now, but they are available again on IG and that was the only reason I left..

  • IGSquawk (@IGSquawk) reported

    @Andrea334506911 Sorry to hear that. No wider reports of issues and accessible our end. Please try restarting your browser and clearing cache etc to see if that helps. If it persists then please get in touch with @IGClientHelp or call our Helpdesk.

  • Qamar Hussain (@Qamar12Hussain) reported

    @IGcom Appreciate your feedback but, there can be no excuse for a 2/3 day delay when other market providers can ensure more or less instant payment into your bank account. Please do look into this because it lets you down as a market leader in #forextrading

  • solskjaer’s red army (@solskjaer_army) reported

    @englandcricket @HaseebHameed97 @IGcom Things were so different at this stage. I was so happy. WTF happened after

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