IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Radstock, England | 1 |
| Kendal, England | 1 |
| Leer, Lower Saxony | 1 |
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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AndY B
(@Bowen85AI) reported
@LionsEyeEntLLC @IGClientHelp I’d look elsewhere. Nothing but problems with IG. They will steel your money and ignore you.
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AndY B
(@Bowen85AI) reported
@javiery84 @IGClientHelp Nothing but trouble @IGcom they will take your money. And blame it on the platform crashing. Then make you wait 8 weeks and not hear a thing.
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Christian Horner’s Wide Stance Stan Account
(@Dylan_Is_Deaf) reported
@IGClientHelp hi there, Ive sent two emails regarding identity verification, one over a week ago, and both have gone unanswered. Live chat this morning told me theyd raise my issue with the relevant department and promised a reply but I’ve yet to get one. I need resolution please
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Gerald Picklestein
(@GPicklestein) reported
@IGClientHelp I've been trying to place short trades using my spread betting account, but I keep getting error messages about the stock being unborrowable. I don't understand because I'm not borrowing any stock, just trying to bet on the on price movement
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Success Bob
(@SuccessBob2) reported
@AntonSnitch9 @IGClientHelp With the help of #jay.tech792 on Instagram or +14087039131 on WhatsApp I was able to restore my disabled account within 30 minutes
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Aky malik
(@mamalik1) reported
@IGClientHelp i am so shocked with your poor customer service. I purchased #cbx shares via @PrimaryBid IG have still not put the shares in my account. Advisors not helping
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Lion's Eye Entrainment
(@LionsEyeEntLLC) reported
@IGClientHelp Is IG a margin only based service? If not how do I make that selection within my account?
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CryptoDog
(@Deg092) reported
@IGClientHelp hey I'm using MT4 and for some reason when I edit one of positions SL and TP it effects my other positions that I currently have open on the same pair any idea on how to fix this?
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Watchfulrabbit
(@watchfulrabbit) reported
@IGClientHelp hi have had 4 live chat sessions ended by operator before issue has been resolved ?!? What's going on
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THR10C
(@c_thr10) reported
@IGClientHelp I'm having problems resetting my password, it says there is a technical issue. Would you be able to help me resolve this?
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Willis Welcome
(@_AskWillis) reported
@IGClientHelp Hello I am having issues getting my account approved. I need to get information corrected and nobody answered the phone.
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What?
(@petrichorldn) reported
@IGClientHelp hi, I tried contacting your email support but clearly they are misunderstanding me. I told them I want an ISA share dealing account and they are saying I’m not suitable for leveraged trading. I don’t want a CFD account, please sort this out.
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Tony Scott
(@tscotty37) reported
@IGClientHelp still no reply to my email, tweet & dm. This is after spending almost 2 hours trying to get through & getting cut off both times. Very poor customer service. Regards Tony
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Paul Ferguson
(@fergulike) reported
@IGClientHelp I presume despite being a client of 2 years, despite about 15 times trying to complete these ridiculous ID checks that don't work, you will continue to ignore a good customer?
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Syed Haider Kazmi
(@mushadi514) reported
@IGClientHelp IG real pro launch link not working send proof of pictures but still IG help sending information how to enable etc.plz IG support team Launch link from dash board next page not displaying plz 🙏🙏🙏🙏 fixed my issue two weeks now !!!!!!!
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