IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Berlin, Land Berlin | 1 |
| Southwark, England | 1 |
| Radstock, England | 1 |
| Kendal, England | 1 |
| Leer, Lower Saxony | 1 |
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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driveJohnson’s
(@driveJohnsons) reported
@IGcom Please note if you want to log into you account during volatile trading periods you can’t. Your money could go up or down and you are helpless because IG do f*#k all about it!
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Trade the future...
(@dlefcoe) reported
@IGcom Please advise if the platform is working. Appears to be down for physical share dealing.
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Al
(@SportFocussed) reported
@IGClientHelp your platform in the UK seems to have gone down sometime between 1pm and 3.30pm today. Can you advise what the problem is and when you expect it to be back online?
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Greg Neal
(@C0nfu5) reported
@milbshake @IGClientHelp @IGClientHelp Still not working! They are up to ***** tricks, same thing happened in the US yesterday
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John
(@John96296033) reported
@CurtisLoew15 @IGcom Because it goona squeeze later, in case every investor pump out the money. Shutting platform down for just in case .
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maneco64
(@maneco1964) reported
@IGcom Just liquidated all my positions with @igcom as I have lost confidence in a broker that blocks accounts when the stock market is down 0.5%. Can you imagine when it really gets volatile. Leave the sinking ship while you can!
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David Atherton
(@adatherton) reported
@IGClientHelp Still having probs loading /wtp. Main login ok but can't trade. Tried >1 browser >1 computer.
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Brrrrrr
(@ptrckbtmn4000) reported
@IGClientHelp issues with platform???
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ApprovedDoctor
(@ApprovedDoctor) reported
@IGClientHelp awful!!
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Ali
(@UmairAl99630979) reported
@IGcom Online platform and the App is not working: No response via: Online Chat Phone Twitter Really!!!! I am losing money here!!!
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SniperTrading
(@Hillz_B) reported
@IGcom FIX your platform please 3 days on roll of crashing is unaceptable
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Travis Wilson
(@travisawilson) reported
@IGClientHelp I have been unable to access your platform for an hour....3rd day in a row that your platform has gone down.
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Rogerfed
(@Rogerfed23) reported
@IGClientHelp Guys platform is down again, are you doing like those criminals of Robinhood????
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Mimi Fontaine
(@mimifontaine) reported
@MS33391811 @milbshake @IGClientHelp Give them a break, they're so busy managing the very active "24 hour Monday-Friday" twitter support desk which carefully replies to everyone's problems /s
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Liquid Gold
(@scyong23) reported
@IGClientHelp the worse platform. Couldn’t even close my position and keep saying error. Just here to take retailers money for your gains
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