IG

IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

IG users affected:

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Basingstoke, England 1
Brandenburg an der Havel, Brandenburg 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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IG Issues Reports

Latest outage, problems and issue reports in social media:

  • speakintoexist Mr Speak Into Existence #ENDSARS 🇬🇧🇳🇬✊🏾 (@speakintoexist) reported

    @IGcom GUYS THIS IS AWFUL!!!

  • 59snoopy manpreet johar (@59snoopy) reported

    @IGClientHelp This level of service is just not good enough 🤬🤬🤬

  • barloJarlo kek (@barloJarlo) reported

    @IGClientHelp "We’re currently investigating reports" - Do you not have an monitoring solution is place. Its appalling it takes reports to know that your platform is suffering stability issues. This is the type of actions a small start up takes, not a company with a MC of more than 2 billion.

  • Andrew18567691 Andy Denisovan 💙 (@Andrew18567691) reported

    @IGClientHelp your web site is down with an ‘unexpected error’ - also the app refuses to load. What is happening?

  • ITWT10 ITWT 🇬🇧🇮🇪 (@ITWT10) reported

    Brilliant!! #ODX ar$e has dropped out again for the fotty-eth thousand time and cannot login to @IGcom to adjust!!!!

  • WeaselIPA Weasel IPA (@WeaselIPA) reported

    @IGClientHelp platform down

  • M4Roberts MartinRoberts (@M4Roberts) reported

    @IGSquawk @IGcom Site been down for 20mins!! Left absolutely helpless.. phones busy.. you offer a service but at crucial times the service fails!!!

  • BillieJago BillieJago (@BillieJago) reported

    @IGClientHelp platform is down - can't login!

  • ThibaultSalomo2 Thibault Salomon (@ThibaultSalomo2) reported

    @IGClientHelp Tried to close my position at a good price and then the platform crashed...You're not even answering the phones - how can I close my trade?? The price has gone down a lot now...!

  • adamkbaranowski Adam Baranowski (@adamkbaranowski) reported

    @IGClientHelp Very bad timing. What's going to happen to trades left on accounts of users who can't log in? Are they going to be executed if matched or cancelled?

  • radulf36 Fludar (@radulf36) reported

    @IGClientHelp App not working. This is unacceptable

  • milbshake milbshake (@milbshake) reported

    @IGClientHelp It's the 5th time in the last 9mths that their platform has gone down due to a major selloff at open. It's clear IG are aware of the situation but are unwilling to spend the money to upgrade their systems. Maybe people should complain to the regulator en masse ? Its shocking tbh.

  • MrSalvenStadl MisterS (@MrSalvenStadl) reported

    @IGClientHelp Of all the time for you guys to have system problems - presumably you will be reimbursing any profits on trades that couldn't be closed off due to 'Sorry there seems to be a problem' ?

  • tableresearch Aleks 🇱🇹 (@tableresearch) reported

    Markets are taking a **** and @IGcom is down. Are you kidding me.

  • duncanmacgregor Duncan (@duncanmacgregor) reported

    @alexkoh Also @IGcom is down. What the hell is going on?! Crazy!

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