IG

IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

IG users affected:

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Basingstoke, England 1
Brandenburg an der Havel, Brandenburg 1

Community Discussion

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IG Issues Reports

Latest outage, problems and issue reports in social media:

  • Tcs1061 Thibault Salomon (@Tcs1061) reported

    @IGClientHelp I'm unable to download my statements to a csv file at the moment. The csv file is created but there is no data inside it. Do you know if a fix will be implemented soon?

  • twizzer31 TW (@twizzer31) reported

    @IGClientHelp my trade history is not working properly; it says I’ve not made any trades but I know I have (in a particular period, last 3 days). Please advise

  • andrewdc208 Andrewdc208 (@andrewdc208) reported

    Anyone else's @IGcom EU stock pricing keep having issues, or is it just me?

  • asaph_choo Asaph Choo (@asaph_choo) reported

    @Dh11L0n @IGClientHelp The issue is also happening on iOS

  • B_SandhuLondon Bill (@B_SandhuLondon) reported

    @AnnaOfTheOrder @IGcom Thanks Anna , we are so lucky to have you to help us

  • Dh11L0n Singh Dhillon (@Dh11L0n) reported

    @IGClientHelp Hi I've noticed since Saturday alerts are no longer working. I have checked every setting on my side and everything seems fine. I am using android. I have also tried on desktop and same issue price alerts are not being triggered. Any issues on your side?

  • GaryNTrader Gary Newman (@GaryNTrader) reported

    @IGcom Thanks for the response - only seemed to be a temporary/intermittent problem for a short while and is all working fine again now (as it generally does and very rare there are issues).

  • PG_Trades PG Trading (@PG_Trades) reported

    Anyone else having issues with alerts on the IG mobile app? @IGClientHelp no price alerts have gone off this morning at all, just closing trade notifications.

  • mikey0404 Michael (@mikey0404) reported

    @cricvizanalyst @IGcom Not surprising given England's top six's attempted slogging. What I don't understand is when the third wicket goes down they still carry on the same. Was Morgan attempting the Root rotating strike role? Abysmal if so.

  • spanout Tim Spanoudakis (@spanout) reported

    @IGcom So far have waited 1 whole week for withdrawal to show in my bank account. Why is it so difficult to get profits out when putting money in is instantaneous? Love the platform, but if it is always this slow, then will have to look elsewhere.

  • tozzer121 🐒tozzer🐒 (@tozzer121) reported

    IG price alerts not working @IGcom aware

  • tabhaircom Tabhair (@tabhaircom) reported

    @DeepValueInv Fantastic news. As much as I like @IGcom platform and customer service, they have no interest in adding new exchanges to their ISA platform.

  • andrewgunn Andrew Gunn (@andrewgunn) reported

    @IGcom has the WORST 2FA experience! You add the 2FA code to the end of your password 👀 What makes it worse is they don't tell you about this behaviour. I know that security gets in the way of convenience but this is taking it to another level. Gets me every time.

  • GaryNTrader Gary Newman (@GaryNTrader) reported

    @IGcom seems to have gone down for indices, commodities, FX and crypto - all showing as the market being closed!

  • PhilMcC38 Phil McCullough 🇮🇪🇳🇬 (@PhilMcC38) reported

    @IGcom What is going on with your website and app? I’ve been trying to complete my application but it says “technical issues” can you please update us ??

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