IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Basingstoke, England | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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IG Issues Reports
Latest outage, problems and issue reports in social media:
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Joseph Mata CRYPTO
(@GetChillSnoopy) reported
@IGClientHelp withdrawals getting denied, no reason explained. Email sent and now account cannot login. Of course this happens when the weekend hits.
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mark
(@sociedadboy) reported
@englandcricket @IGcom Stupid shot
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Heetan J
(@Heetan001) reported
I would just like to thank @IGcom for the worst customer service I’ve ever experienced. You really don’t care about your customers, just your profits.
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J.Hick
(@Hickbcfc) reported
@englandcricket @IGcom I doubted him never felt so stupid in my life what a player
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smudgedan
(@Smudgedann) reported
@IGcom a real prince amongst thieves when it comes to the online brokers. Not only offering a ubiquitous service, but giving it gratis and not telling their clients what they can and can’t invest in. Take note @HLInvest and Interactive Investor
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Heetan J
(@Heetan001) reported
@IGcom so far your service has been atrocious. Not only have I called and emailed and filled a formal complaint but no one has had the decency to called me back…
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Rosen
(@AZMIH_Rosen) reported
@englandcricket @IGcom Absolutely school boy error from #HarryBrook
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IG Client Help
(@IGClientHelp) reported
@its_fundamental @IGcom Are you still seeing the discrepancy in your funds or cash balances? It’s possible this was due to weekend downtime or routine maintenance updates. If the issue is ongoing, please DM us and we’ll look into it right away.
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Matt
(@MattySP500) reported
@IGcom But no charts, so you have to flick between accounts... pain in the arse really. Better platforms out there for crypto Will you be able to trade on high volatility days as you do have a tendency of having "We are experiencing issues" on high volatility days.
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Stephen Hampson
(@StephenHampson) reported
@englandcricket @IGcom Having to watch these clips here because @virginmedia provide such a shocking service to its customers. Not been able to watch anything since Wednesday. Bravo
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Zaraq Afzal
(@afzal_zara26257) reported
@englandcricket @IGcom An innings of highest quality by Joe Root.
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Fordy-PUFC
(@MrFord89) reported
@imrksk @englandcricket @IGcom Yeah. That's why England did it. But now our batsmen struggle with any sort of movement. And our bowling line up is awful
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Andrewdc208
(@andrewdc208) reported
Anyone else's @IGcom Desktop being insanely slow, or is it just me?
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RightOn
(@RightOn10) reported
@englandcricket @IGcom High quality act . Class Act through and through
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IG
(@IGcom) reported
@Heetan001 We're really sorry to hear about your experience. That’s certainly not what we strive for. If you're still waiting for a resolution, please send your account number and a brief summary of the issue to @IGClientHelp via DM so we can investigate and assist you further.
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