IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 5 |
| Hannover, Lower Saxony | 1 |
| Stade, Lower Saxony | 1 |
| Berlin, Land Berlin | 1 |
| Hamburg, HH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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PITT
(@PITT21156447) reported
@IGcom IG inedx screwing us normal folk over again, just another puppet to the co-ops. Cant log in everyday and removing stocks.... Algos on the background... Damn how can these folk get away with it.
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Cream Soda Man
(@CoolCreamSoda) reported
@IGcom Why is your platform down? I have open positions with you that I can't monitor or amend.
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Phel
(@ephelephrine) reported
@IGcom Why can’t I access my account in all of your platforms? Tried calling customer service but no answer!
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John
(@BLJ_Trading) reported
@IGClientHelp why is your site down several times the last few days????
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Chris Westley
(@Chris_Westley) reported
@IGClientHelp when can we expect to be able to place trades on the Dow around market open again? Numerous times this week I have not been able to enter a position within 30 mins of the open due to an 'unexpected error'
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ATS
(@AS_TRADER) reported
Once again @IGcom platform down What a joke!!!!
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Matt Tan
(@MattTan1711) reported
@IGcom @IGClientHelp I've been on the phone for an hour but no-one is replying. Please can you inform me why my order has not been filled and the system has not crashed. Awful service!
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Alex Farr
(@AlexFarr10) reported
@serocan95 @IGcom I’m having the same issue
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Goonsy
(@Goonsy7) reported
@IGClientHelp Is the platform down again?? Can’t log on!!
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Smackville007
(@Isaiah1881) reported
@IGcom It’s a scam... notice they has log in issues at the opening of European and US markets... Joke platform... Guys advice... use mt4 linked to your IG .... I’m trading now live as we speak
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Free Thinker
(@LogicalRealistt) reported
@IGcom @igcom Your platforms are not working. Sort this **** out
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Tam Robertson
(@TamRob92) reported
@IGClientHelp Also, hilarious to see your 'help desk' telephone line not even working. Shocking corruption. Get locked up.
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Shanna
(@Shanna65180032) reported
@IGClientHelp Platform is down!!!!
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.
(@serocan95) reported
@IGcom I cant access the platform, it keeps displaying a messaging saying this platform is not supported! Could you fix this please asap! $CLOV $AMC $GME $KMPH $TSLA $BTC $DOGE
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scott mcbride
(@bridey177) reported
@IGClientHelp @milbshake Site down again during a volatile session. Well played. Terrible service. Time to leave.
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