IG

IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

IG users affected:

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kendal, England 1
Leer, Lower Saxony 1
Portsmouth, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • ScalperVol Bob Reeves (@ScalperVol) reported

    @IGClientHelp Pro Real Time not working is this expected?

  • SprintKing2 Sprint King (@SprintKing2) reported

    @IGClientHelp IG hi, opened IGMT4 this morning and demo balance is zero, should be approx £10,300, is there an issue you are aware of??

  • Yofransy1 👑𝐅𝐫𝐚𝐧𝐬𝐢𝐧𝐚👑 (@Yofransy1) reported

    @IGClientHelp hello so the add yours feature is not working for me.ive tried it all.updating my device,clearing catch and data aswell as uninstalling the device but its not working for my account.but on my spamm account it working.whats going on??😪pls help

  • Senecalytics Matt Clinton - Soothsayer 🧙‍♂️ (@Senecalytics) reported

    @IGcom - Are you aware of the issue on your platform where placing a take-profit order on the charts automatically deletes my stop-loss with no notification or warning? Need to fix this ASAP, please. @IGClientHelp

  • anandhinagaraj AnnRaj (@anandhinagaraj) reported

    @IGClientHelp hi, dividend adjustment didn’t happen today with stocks so down in value?

  • manderley_4x Andrew (@manderley_4x) reported

    @IGClientHelp Web platform is not updating (may be intermittent) and having difficulty logging in. Got in after a few attempts.

  • joe31756 joe ele (@joe31756) reported

    @IGcom $Gold is bullish , higher inflation and USA dollar is going down .

  • kpermanand Kieran Permanand (@kpermanand) reported

    Anyone else's charts not working with @IGcom? Charts are not live...

  • Yofransy1 👑𝐅𝐫𝐚𝐧𝐬𝐢𝐧𝐚👑 (@Yofransy1) reported

    @instagram @IGClientHelp hello so the add yours feature is not working for me.ive tried it all.updating my device,clearing catch and data aswell as uninstalling the device but its not working for my account.but on my spamm account it working.whats going on??😪pls help

  • kpermanand Kieran Permanand (@kpermanand) reported

    @IGcom Your natural gas chart is not working. Price is live but candles are not printing. Please can you take a look?

  • thebeeaka TheBeeaka (@thebeeaka) reported

    @IGcom Demo account price action stopped before 2:30 and hasn't moved since. Is there a problem?

  • nadiamariahill nadiahill (@nadiamariahill) reported

    @englandcricket @root66 @IGcom South Africa are just copying from India england should of said something and stopped Morgan from stepping down all the hard work he did they are throwing it away now but why was this game not called of and played another day but roy and bairstow are to blame

  • Kauperwooood не зови меня (@Kauperwooood) reported

    @IGClientHelp I was trying to open a “share dealing account”, but the button for submitting my application was unavailable and as far as I understand it somehow relate to the fact, that I’m tax resident in another country. Could you please help me with opening this account?

  • walshib98 Ian Walsh (@walshib98) reported

    @IGClientHelp Demo system down yet again!!!!! Utterly useless

  • naveenkapur1 Nav (@naveenkapur1) reported

    @IGClientHelp Isa account showing incorrect balance. More than £15000 GBP missing from my account. What is going on? Can’t get any help from you. Clients beware

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