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IG

IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

IG users affected:

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Berlin, Berlin 1
Southwark, England 1
Radstock, England 1
Kendal, England 1
Leer, Lower Saxony 1
Portsmouth, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • djdavedempsey
    Dave Dempsey (@djdavedempsey) reported

    @IGClientHelp This is the 3rd day on the run there has been issues. Sort this out @IGcom

  • JPJAUST
    PJ (@JPJAUST) reported

    @IGClientHelp Every day same issue, its overload, IG cannot handle the load. Its totally unacceptable

  • HellishTrader
    HellishTrevTrader (@HellishTrader) reported

    @IGClientHelp platform conveniently down again !!! 3 days running you’ve locked us in trades

  • thewinelake
    Alex (@thewinelake) reported

    @IGClientHelp Do we think this might be a DDoS rather than bad platform design?

  • Rolly_88
    Rahul Nayar (@Rolly_88) reported

    @IGcom No surprise, would have gone long that IG was going to be down at 2.30.. always the retailer client suffer.. #joke

  • JustOllie2015
    Ollie (@JustOllie2015) reported

    @IGClientHelp How about offering a ******* basic service so we can actually login??!!

  • PITT21156447
    PITT (@PITT21156447) reported

    @IGClientHelp IG screwing us normal folk again by helping out the big hedge funds, taken the system down again today and they still dont care on impact. I hope someone does take legal action here as this is unacceptable and should be considered illegal.

  • lukemfoster
    Luke Foster (@lukemfoster) reported

    @IGcom Smart thinking.... if your system is down people can't buy gamestop/AMC ... you managed through the whole pandemic... but when hedge funds and rich c***s money is at stake your system magically ***** up.

  • Callump01
    Callum (@Callump01) reported

    @IGClientHelp Your login is down, in addition your trading desk phone number for existing clients just disconnects as soon as you press '1' on the menu. What is going on? You're losing your clients money...

  • cttricky
    Richard J Farrell (@cttricky) reported

    @IGClientHelp Hi guys, more issues today, I just got logged out and can't log in again, same as Wednesday afternoon....

  • Andmk75
    Andrew 75 (@Andmk75) reported

    @IGcom Really bad customer service: Your phone line gives a dead tone instead of working, status says everything is all OK when in fact platform is down. For one of the biggest players, your platform consistently can't handle volatility.

  • jas251068
    Jason Nicholls (@jas251068) reported

    @IGcom Website down again , what a dreadful , shambolic outfit you lot are. I sincerely hope you have your operating license revoked.

  • ESInvesting
    Elite Soldier (@ESInvesting) reported

    @IGcom GET YOUR ******* SERVER ONLINE RIGHT NOW! WILL NEVER USE YOU AGAIN YOURE LOSING ME CASH COULDNT LET ME BUY YOURE JUSR LIKE ROBIN HOOD GO **** YOURSELVES

  • Smildone56
    WillH (@Smildone56) reported

    @IGClientHelp Hi, your server is struggling now for the 3rd day in a row at the US open. I haven’t been able to get into my SB or ISA account with you for 30 minutes. What are you doing to resolved those?

  • MBdaytrading
    MBTrading (@MBdaytrading) reported

    Now your phone lines not working ! @IGSquawk @IGcom disgraceful

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