IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Berlin, Berlin | 1 |
| Southwark, England | 1 |
| Radstock, England | 1 |
| Kendal, England | 1 |
| Leer, Lower Saxony | 1 |
| Portsmouth, England | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
-
PureRogue369 (@PureRogue369) reported@IGClientHelp An English language EU call line number for existing clients please. Below not working Existing clients: +35 318 009 95364
-
tinman (@Man_Tin_Man) reported@IGClientHelp Its an not intermittent issue, its a not working at all issue.....
-
The vicious (@Thevicious5) reported@IGcom @luxmanage1 Yeah I get a real sense of 'urgency' when it's down for this long
-
Jarkko Havas (@jarkko120) reported@IGClientHelp Please inform your clients what is the reason for these continued issues this week, and how you plan to avoid these going forward. The uncertainty around this happening again is an incentive to find other trading platforms.
-
titan1234M (@Titan1234M) reported@IGClientHelp @IGSquawk IT IS A RECURRENT PROBLEM AS SOON AS USA OPENS. YOU NEED TO INVEST IN A BETTER SERVER/BANDWIDTH ETC. CAPS WERE NOT INTENDED.
-
Origami lover (@mojn89) reported@IGClientHelp @IGcom *correction* not some users but almost every user. your service is becoming poorer each time there is a volatility on US stocks. I hope people file a law suit against your restrictions on purchases of GME and AMC stocks from the past couple of days.
-
Kasedale (@kasedale) reported@IGClientHelp @IGSquawk service noticably deteriorating...
-
Euan.fi (@euancharles) reported@IGClientHelp I am logged in but the mobile platform displays "service connection failure" and desktop will not accept position edits... How many people will lose money (again) because your infrastructure is not fit for purpose...
-
Ale (@dirossiale) reported@shabakNuke @picfwd @IGcom When you get through the consumer dept. the recorded message will tell you that they're currently busy. Just ignore that warning of delayes and wait for someone to answer you withing probably less than five minutes. Good Luck. IG index are really bad during the volatile times.🤞
-
awais aaa (@aaa_awais) reported@IGClientHelp It's not intermittent ..it is quite consistent problem now. Please fix this..otherwise I have no choice to leave this platform...we are paying 10$ per trade comparing with IB which is costing only 1$..We deserve better service than this.
-
Wave_Control (@WaveControl1) reported@IGClientHelp This was an issue on the USA open but I'm logged in now. Hopefully this doesn't happen again. I got a taste what Robinhood folks are going through.
-
Khalid Razouki (@krazouki) reported@maneco1964 @IGcom It’s an absolute disgrace. Do you think refunds / reimbursements will happen? I will 100% leave as a customer if they don’t.
-
Snakes Alive (@snakesalive74) reported@IGClientHelp @IGSquawk "Some users", "intermittent"... hmmm....
-
Amit Panchal (@amitpanchal76) reported@IGClientHelp as a customer I expect a solid service and this unreliability all week is not what I need. How can you compensate me ?
-
Openskies (@Openskies13) reported@observer1100 @dirossiale @IGcom Strange that .. the UK and Australia system... same issues/ same time ...m
Check Current Status