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IG

IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

IG users affected:

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Stuttgart, Baden-Württemberg 1
Brest, Brittany 1
Valence, Auvergne-Rhône-Alpes 1
Le Puy-en-Velay, Auvergne-Rhône-Alpes 1
Elne, Occitanie 1
Paris, Île-de-France 7
Annecy, Auvergne-Rhône-Alpes 1
Rio de Janeiro, RJ 1
Düsseldorf, NRW 1
Brisbane, QLD 1
Les Sables-d'Olonne, Pays de la Loire 1
Walcourt, Wallonia 1
Sarreguemines, ACAL 1
Gevrey-Chambertin, Bourgogne-Franche-Comté 1
Tours, Centre 1
Strasbourg, ACAL 1
Zwickau, Saxony 1
Sarrebourg, ACAL 1
Dendermonde, Flanders 1
Toulon, Provence-Alpes-Côte d'Azur 1
Edinburgh, Scotland 1
Elstree, England 1
Athens, Attica 1
Slough, England 1
Kettering, England 1
Bordeaux, Nouvelle-Aquitaine 2
Melbourne, VIC 2
Achim, Lower Saxony 1
Elbeuf, Normandy 1
Bad Kreuznach, Rheinland-Pfalz 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • andrewdc208
    Andrewdc208 (@andrewdc208) reported

    @IGClientHelp did ur system just go down?

  • richardknop
    Richard Knop (@richardknop) reported

    Seems both main website and mobile app are down, can't login @IGClientHelp

  • Blowster85
    Andy (@Blowster85) reported

    @MBdaytrading @IGcom System is down mate. Has been since 2:30pm

  • VolaViking
    The Volatility Viking (@VolaViking) reported

    @DickyVenter @The_Huntsman23 @IGcom Same issue; doesn't look like a hack though either, don't spread information like that

  • AimforProfit
    NM1 - (@AimforProfit) reported

    @IGcom What is going on , trades not showing or closing, and support at a standstill.

  • cthao2101
    Buttercup Serenity (@cthao2101) reported

    @IGClientHelp chat requests ignored or 24 hour plus response fobbed off responses more delays emails ignored promised problem referred then fob off response more screenshots action promised will update when response then chat terminated unresolved what a horrible company you

  • network_surrey
    Dougparkspropertynest (@network_surrey) reported

    @IGcom any reason i keep getting ‘log in error please try later’ when trying to log in through your app ??

  • Richard85801567
    Richard (@Richard85801567) reported

    @IGcom IG zero support main line inoperable London number no one answers live chat and WhatsApp get left hanging IG is utter dog **** do not risk your money on IG join any other ANY but if

  • Mister_Ryno
    Ryno (@Mister_Ryno) reported

    @IGcom What's happening with your desktop site and mobile app?? Both went down simultaneously just after the US opened today? No response from the helpdesk.

  • network_surrey
    Dougparkspropertynest (@network_surrey) reported

    @IGcom On hold 16 minutes to try and get help logging in…. Still no answer, this is a joke of a service IG… what is happening ??!!!

  • Alec_Lo
    Alec Lo (@Alec_Lo) reported

    @IGcom This is unacceptable. Been over an hour since login errors, no communication. How can I trust your platform anymore?

  • A7068AP
    peter (@A7068AP) reported

    @IGSquawk @IGcom @IGTradingFloor Please "fix" Wall St, daily options.

  • Wally_Was_Here
    Wally ****** (@Wally_Was_Here) reported

    @IGcom Damn bro, how do we get into the action

  • Read_That_Right
    It's No Joke. (@Read_That_Right) reported

    @2grokornot2grok @11invest @IGcom It's got to have something to do with it................to be honest I want to leave IG. too expensive.........too any issues like this. cheaper alternative about, but worried about the migration time as i've got active positions Long and anticipating a BO soon.

  • MBdaytrading
    MB (@MBdaytrading) reported

    @conradcarter66 @JMHDeakin @IGcom Awful

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