IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
Check Current Status
Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Basingstoke, England | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
-
Thibault Salomon
(@Tcs1061) reported
@IGClientHelp I'm unable to download my statements to a csv file at the moment. The csv file is created but there is no data inside it. Do you know if a fix will be implemented soon?
-
TW
(@twizzer31) reported
@IGClientHelp my trade history is not working properly; it says I’ve not made any trades but I know I have (in a particular period, last 3 days). Please advise
-
Andrewdc208
(@andrewdc208) reported
Anyone else's @IGcom EU stock pricing keep having issues, or is it just me?
-
Asaph Choo
(@asaph_choo) reported
@Dh11L0n @IGClientHelp The issue is also happening on iOS
-
Bill
(@B_SandhuLondon) reported
@AnnaOfTheOrder @IGcom Thanks Anna , we are so lucky to have you to help us
-
Singh Dhillon
(@Dh11L0n) reported
@IGClientHelp Hi I've noticed since Saturday alerts are no longer working. I have checked every setting on my side and everything seems fine. I am using android. I have also tried on desktop and same issue price alerts are not being triggered. Any issues on your side?
-
Gary Newman
(@GaryNTrader) reported
@IGcom Thanks for the response - only seemed to be a temporary/intermittent problem for a short while and is all working fine again now (as it generally does and very rare there are issues).
-
PG Trading
(@PG_Trades) reported
Anyone else having issues with alerts on the IG mobile app? @IGClientHelp no price alerts have gone off this morning at all, just closing trade notifications.
-
Michael
(@mikey0404) reported
@cricvizanalyst @IGcom Not surprising given England's top six's attempted slogging. What I don't understand is when the third wicket goes down they still carry on the same. Was Morgan attempting the Root rotating strike role? Abysmal if so.
-
Tim Spanoudakis
(@spanout) reported
@IGcom So far have waited 1 whole week for withdrawal to show in my bank account. Why is it so difficult to get profits out when putting money in is instantaneous? Love the platform, but if it is always this slow, then will have to look elsewhere.
-
🐒tozzer🐒
(@tozzer121) reported
IG price alerts not working @IGcom aware
-
Tabhair
(@tabhaircom) reported
@DeepValueInv Fantastic news. As much as I like @IGcom platform and customer service, they have no interest in adding new exchanges to their ISA platform.
-
Andrew Gunn
(@andrewgunn) reported
@IGcom has the WORST 2FA experience! You add the 2FA code to the end of your password 👀 What makes it worse is they don't tell you about this behaviour. I know that security gets in the way of convenience but this is taking it to another level. Gets me every time.
-
Gary Newman
(@GaryNTrader) reported
@IGcom seems to have gone down for indices, commodities, FX and crypto - all showing as the market being closed!
-
Phil McCullough 🇮🇪🇳🇬
(@PhilMcC38) reported
@IGcom What is going on with your website and app? I’ve been trying to complete my application but it says “technical issues” can you please update us ??
Check Current Status