IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 1 |
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Jack
(@jack_r_m) reported
@IGClientHelp This is terrible. Sort your platform out. We’re all losing money because of it
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Kaine Hudson
(@kaine_hudson) reported
@IGClientHelp Please action my request via HX3NV to re-establish closed positions. You can’t close positions on accounts w/o permission w website failing to accept deposits and phone lines down. Giving an hour from margin call to clear without any means to deposit is ludicrous.
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elly #KBF
(@elly_gov) reported
@IGClientHelp Can you sort out your app it’s not working are you restricting low level investors now ?
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I am David
(@loveisaduel) reported
@IGcom funded IG with real cash about 30min ago. Just won three real shorts premarket AAL however my balance went down - what is going on ,can’t believe this, I’ve been using the demo account for weeks.
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A Jaradat
(@ALJaradats) reported
@IGClientHelp Are you serious guys???? Platform is down every day
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Paolo Sebastianelli
(@Paoloboogaloo) reported
@IGClientHelp Your platform is down again... what’s going on
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gin&tonic
(@Woodysue) reported
@Andrea334506911 @IGSquawk @IGClientHelp This is bad isn't it...worrying on a down day when you might want toclise/sell positions/shares
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Paolo Sebastianelli
(@Paoloboogaloo) reported
@IGClientHelp trading platform is down guys what’s going on?
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Cap'n Jacky
(@desaiuditd) reported
@IGClientHelp Have been calling since 3 days. No one picks up the phone. No information on what time the helpdesk phone line will be open. Have emailed twice to file the complaint. No response yet. Are you for real?
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espaddaa
(@Kemalism8) reported
@IGClientHelp IG I need urgent help ASAP
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tim smeaton
(@smeato71) reported
@IGClientHelp down again!
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Dr Ezzy 📈💰🚀🤑
(@EzIntenso) reported
@IGcom @IGClientHelp You’re ******* DOWN again at US market open. Don’t tel, me this is ACCIDENTAL. $AMC $GME $SNDL $BB $BBBY $NOK $KOSS
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uw0tm8
(@rags2richesm8) reported
@IGClientHelp YOUR PLATFORM IS RUBBISH ALWAYS FREEZING AND GOING DOWN
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MrJunJunior
(@mrmrningstarr) reported
@IGClientHelp You platform is totally **** can’t login in 20min ,
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CoolHand Trades
(@11CoolHandLuke) reported
@JMahony_IG @IGcom I might add that almost exactly one year ago none of these brokers had a problem with millions losing millions but now they shut it down "to protect us". You cool with that? $AMC $GME
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