IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 5 |
| Hannover, Lower Saxony | 1 |
| Stade, Lower Saxony | 1 |
| Berlin, Land Berlin | 1 |
| Hamburg, HH | 1 |
| Sydney, NSW | 1 |
| Lienz, Tirol | 1 |
| Oberhausen, NRW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Adam
(@AdamYi12317668) reported
@JMahony_IG @IGcom Trouble ahead, my friend.....
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KhooWeiLin
(@KhooWeiLin) reported
@IGClientHelp The help desk said there’s nothing wrong with this position?
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JB Smith
(@Chartist1) reported
@DaveHcontrarian @IGcom Well, I think the melt down trigger will be 2500$ gold. I just don't think the Fed can stomach it.
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Anna Marie's Heavenly Hair MK ✂
(@heavenlyhairmk) reported
@IGClientHelp I'm looking at purchasing (investing) in a share or 2 in Olaplex (OLPX) on the Nasdaq if possible? I do not wish to trade in stocks and shares, I simply wish to purchase a couple of shares and then wait - long term. Is this something you can help me with? Thanks
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Jon a. Sommerhauser
(@jonsommerhauser) reported
@IGcom @DaveHcontrarian Well done David- your tendency is o be quick on the call - I think the top will come In As you stated this fall but more reasonable would be 5,000 in December - I went through all my stops on 6 stocks this week still holding 5 other that have not triggered. Bad weak FAANG
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₳
(@CB4KKER) reported
@IGcom In the open positions tab i have 2 view options. U could make it a toggle instead of a drop down menu. It does not make sense for the user to be able to select Individual as setting when that is already the users current setting. For the right price i do full scan ;)
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Pete
(@birch999) reported
@IGClientHelp why is your web platform running so poorly? At least the last two days. Cleared cookies & cache. Not an hardware issue. Broadband speed 30mgbs+
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Qamar Hussain
(@Qamar12Hussain) reported
@IGcom Appreciate your feedback but, there can be no excuse for a 2/3 day delay when other market providers can ensure more or less instant payment into your bank account. Please do look into this because it lets you down as a market leader in #forextrading
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Jam4U
(@Jam4u_75) reported
Anyone else having issues with @IGClientHelp ?
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Steve Ryan
(@_SteveRyan) reported
@IGClientHelp it's 7am Sunday. Your site says your cust service is open. I've been on hold for 40 mins. Looks like you're not open to me!
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HH
(@HH11965784) reported
@IGClientHelp cannot login into system since 9:30 pm ?? PC says there is a problem with servers and phone login says credentials don’t match ?? Please confirm what is issue. I have tried through ISP and mobile network - both results are same.
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Ross 🇬🇧
(@hometraderross) reported
I'm done with Schwab, way too slow.Back to @igcom now Not that im in $GME or $AMC right now, but they are available again on IG and that was the only reason I left..
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mickeymousebkk
(@mickeymousebkk) reported
@IGClientHelp @AimBser When will Trade Analytics be back? Trust me, for any serious customer this a very much desired feature. No-one wants to manually add up all their trades to see their profitability over time…this should be a basic function of any trading app. Please feedback to the app dev team
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Doug M
(@dougtmurphy) reported
@IGClientHelp currently unable to buy $O Realty Income Corp. I get a message saying something about it being a complex equity. Help please?
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TRADINGLOUNGE
(@TradingLounge) reported
@IGClientHelp No, I don't have time. But you should really look into the NYSE: BHP price as its horribly wrong on your ProRealTime platform and I don't mean a 'Making Market' error like your have on your Gold charts.
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