IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Basingstoke, England | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Hennigan
(@PaulyWaulie) reported
@englandcricket @IGcom Maybe you could stop watching the cricket and fix your platform?
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Hard Truth
(@HardTruth6) reported
@PaulyWaulie @IGcom Just to summarise. Prices suddenly stopped getting updated, the platform made it impossible to buy/sell, then locked out and not able to sign in, after 30 minutes signed in but again prices not updating.
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milbshake
(@milbshake) reported
@IGClientHelp @TRADER939393 First of all - please get your status info correct. It says your web and mobile platforms are operational and there are no issues. If you dont have a handle on your own platform how do you expect your clients to function ? Get the basics right please. Thank you.
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Shiro8
(@8XD23) reported
@IGClientHelp is the servers down again? Mobile app is super laggish and data not moving at all. And still no update on last Friday issue when I submitted feedback
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milbshake
(@milbshake) reported
@IGClientHelp Platform down again. Can't log into either of my accounts. This is a farce. Twice in 3 days
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Andrewdc208
(@andrewdc208) reported
@IGClientHelp @IGcom Down for the second day in a row, the minute the US opens -HORRENDOUS Does anyone have any better sprd bet providers they recommend, time for a change
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Sean Prowse
(@seanprowse1) reported
@IGClientHelp been waiting to close a very profitable ftse trade due to platform down again. Been on phone 20 mins!! Is this a joke.
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Richard
(@Richard85801567) reported
@IGcom Weird how your platform goes down when there's significant news coming through are you solvent?
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tiam.r
(@tiam_rg) reported
@IGClientHelp is Ig down again?
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The Crypto Crip
(@the_crypto_crip) reported
@IGClientHelp Have you waiting for you to set up my live account for over a week. Uploaded documents. No response from support, what's happening?
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NJL
(@NJL_90) reported
@IGClientHelp @braddockuk Could you time this outage any worse whilst J Pow is speaking. V frustrating
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CJ Hughes
(@Colin_J_Hughes) reported
Are IG Markets "Technical Issues" today? @igcom @IGClientHelp
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x2da4
(@x2da4) reported
@IGcom @IGClientHelp Luckily I use other platforms as well...Can you guys fix your issues? Please?
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Hard Truth
(@HardTruth6) reported
@skuhehe1 @NeutronMike @IGClientHelp Take screen shots… funny they let you go long but wouldn’t let me go short. Can I ask what time (U.K.) did you go long, because if there was really a tech glitch no trades would have gone through.
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Croz
(@Croz1977) reported
@IGcom sort you bloody platform out!!! Down for 15 mins now
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