IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Basingstoke, England | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
| Leer, Lower Saxony | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Erica ****
(@batcountrybets) reported
@BurnsyMcGru @IGClientHelp Have you heard from support at all on this issue?
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Azam Khan
(@azamk006) reported
@englandcricket @CarseBrydon @IGcom this has to be the worst 5 wicket hall i’ve ever seen. taking wickets in the last 3 overs against a worn out batsman and tail enders isn’t impressive at all. nevertheless congratulations
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Rudy65
(@Rudy65uk) reported
@IGClientHelp is there an issue with MyWorkspace, as this morning like yesterday mine isn't working properly. When you have a number of charts showing they don't load properly and for example MA's and volume don't show. Tried logging out and logging back in??
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Basit Khan
(@a_bkhan1) reported
@IGcom can you advise why my account is set to closing only for the second time in the last few months. Your help desk is unable to assist
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Nandi
(@Nandi74642356) reported
@englandcricket @IGcom Again England tram not took woakes . N see team bowlers not working 😕
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EllyDavis 🇬🇧 3.5%
(@EllyDavis) reported
@IGClientHelp When are the Trade Analytics returning? I contacted live chat help the other day and told it was being fixed. Still broken.
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Asaph Choo
(@asaph_choo) reported
@IGClientHelp Alerts function not working for both mobile app and browser platform.
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Steve Wayne
(@SteveStubbsy1) reported
@AimTerminator @DaveyD95 I make circa 20-30 trades per month and currently have to use Jarvis. I’d like the facility at IG personally as I tend to do a lot through those but may look at other providers to keep the costs down. Come on @IGClientHelp please throw us a bone here, the demand is there
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matthew ramsey
(@mramsey88) reported
@englandcricket @IGcom It's just a shame our batsmen can't score runs to help our bowlers out. I don't think I've seen a worst player then Sibley. He is draining to watch.
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TerminatorAim
(@AimTerminator) reported
In this day & age I should be able to go online and buy or sell any stock of my choosing given I am paying a fee to do so. It’s a shame that some brokers namely @ii_couk & @IGcom have been so slow to move with the times. I will be advising friends and family to do similar as me.
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Night rider.
(@EssiSarih) reported
@IGClientHelp I have been trying to close a position despite having been on the phone for over 50 minutes and contacting your customer service three days in row still haven't gotten anywhere. I will putting in a formal complaint against your company with the FSA
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The Phenomenal Adonis
(@BrolyAdonis2021) reported
@englandcricket @IGcom Congratulations Ollie 👏👏 Took us long enough to bowl them out tho, poor in the field with missed run out chances & dropped catches again. Our constant inability to finish off the Tail is remarkably bad 🙄
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Ian Wilson
(@winenfunblog) reported
@IGClientHelp Your call is important to us so we are just going to disconnect you...... customer service sucks...
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Finumus
(@Finumus1) reported
@dandodex @ii_couk @IGcom Yeah, it's the not knowing WTF is going on that's annoying. This is a 6-figure sum out of the market while I wait. The 5-day expected reply time on messages is just insanely **** - what are they thinking?
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Burnsy McGru
(@BurnsyMcGru) reported
@batcountrybets @IGClientHelp Yes, this has been down for more than 24 hours, and during a 5% move in the underlying futures yesterday. When will this be fixed???
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