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IG

IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

IG users affected:

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Berlin, Berlin 1
Southwark, England 1
Radstock, England 1
Kendal, England 1
Leer, Lower Saxony 1
Portsmouth, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • jo94754844
    SJ - AKA Sexy Beast (@jo94754844) reported

    @RyannWills @IGcom I think they are all a bit **** frankly . I havnt had to many issues with HL but I thought 212 were the better option

  • Deborah14397938
    Deborah Elliott (@Deborah14397938) reported

    @IGcom Well, at least you are bold enough to admit that this is illegal and that you willingly violate SEC rules to make it rich off my hedge funds and will limit my income over it. Sorry, but may pull out ALL my money over this issue

  • cbifs
    IFS Scotland (@cbifs) reported

    @IGcom If you want to see volatility have a look at bitcoin. IG platform copes no problem.

  • RyannWills
    Ryan Wills (@RyannWills) reported

    @jo94754844 @IGcom Good job you don’t! Absolutely woeful to say the least, Trading212 has been down as well 🙄🤭

  • LilJulesSwoops
    Julia (@LilJulesSwoops) reported

    @IGcom Bad move.

  • Mateo_Lamuno
    Mateo Lamuño BLM (@Mateo_Lamuno) reported

    @pasteech @IGcom Yeah. I don’t know if IG is self-clearing or not. And Idk if the settlement period in the UK/EU is the same as in the US. But basically my point is that this is cash issue for everyone. IG might fear a sharp drop on these stocks leading to massive margin calls.

  • dbarbour100
    Davidb (@dbarbour100) reported

    @IGcom IG - Why does banning the buying of Gamestop and AMC shares prioritise the service you give to your clients ?. All you're trying to do is protect the shorters. I will seriously consider closing my account if you can't explain, and hope others do also.

  • WeirderRieces
    Rieces Wierder 🇭🇰 🇬🇧🧶📿⚔️🚀 (@WeirderRieces) reported

    @IGcom The FCA have already said they are watching for this and will crack down.

  • dfajardito
    David Fajardo (@dfajardito) reported

    @IGcom So which broker in the UK folks? Once this is done I am closing down. @FSCS I dont think putting margins up to already opened stocks is a good conduct.

  • bazinga_smith
    Bazinga Smith (@bazinga_smith) reported

    @JohnRoycroft @IGcom Just saw India banned crypto (again)... That will be the next thing they clamp down on.

  • bazinga_smith
    Bazinga Smith (@bazinga_smith) reported

    @RwKipz @IGcom Just sent them an e-mail. Already put in a complaint to FOS about Trading 212.

  • Whoscbsdomo
    Whoscbsdomo (@Whoscbsdomo) reported

    @IGcom & how are you prioritizing the service you give existing clients if existing clients can’t buy what they want ? Unless I misunderstood what was wrote ? Prioritizing my needs is making sure I’m able to buy whatever I want at whatever price as long as I can afford to. “ TRY AGAIN!

  • sales_and_ecom
    J (@sales_and_ecom) reported

    @IGcom So you’re preventing free market trading and chose a direction to allow customers to trade? Pretty sure that’s known as market manipulation. Will be reporting to the @TheFCA You’ve also lost a customer.. 👍🏼 no different from #RobinHood

  • CryptoChrisBTC
    CryptoChris (@CryptoChrisBTC) reported

    @IGcom But your allowing sales! You disgust me! Another customer gone. I expected more.

  • deckard6_6
    Deckard (@deckard6_6) reported

    @paradisia20 @IGcom @zerohedge let the people know that IG are part of the problem.

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