IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kendal, England | 1 |
| Leer, Lower Saxony | 1 |
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Alex
(@thewinelake) reported
@IGClientHelp Do we think this might be a DDoS rather than bad platform design?
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Luke Foster
(@lukemfoster) reported
@IGcom Smart thinking.... if your system is down people can't buy gamestop/AMC ... you managed through the whole pandemic... but when hedge funds and rich c***s money is at stake your system magically ***** up.
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HellishTrevTrader
(@HellishTrader) reported
@IGClientHelp platform conveniently down again !!! 3 days running you’ve locked us in trades
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PITT
(@PITT21156447) reported
@IGClientHelp IG screwing us normal folk again by helping out the big hedge funds, taken the system down again today and they still dont care on impact. I hope someone does take legal action here as this is unacceptable and should be considered illegal.
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Elite Soldier
(@ESInvesting) reported
@IGcom GET YOUR ******* SERVER ONLINE RIGHT NOW! WILL NEVER USE YOU AGAIN YOURE LOSING ME CASH COULDNT LET ME BUY YOURE JUSR LIKE ROBIN HOOD GO **** YOURSELVES
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bagman
(@bagm4n) reported
@IGClientHelp you are ******* me in the *** with your outage, just so you know.
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MBTrading
(@MBdaytrading) reported
Now your phone lines not working ! @IGSquawk @IGcom disgraceful
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Chris Westley
(@Chris_Westley) reported
@IGClientHelp when can we expect to be able to place trades on the Dow around market open again? Numerous times this week I have not been able to enter a position within 30 mins of the open due to an 'unexpected error'
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Jason Nicholls
(@jas251068) reported
@IGcom Website down again , what a dreadful , shambolic outfit you lot are. I sincerely hope you have your operating license revoked.
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Notgoodatthissharestuff
(@Notgoodatthiss1) reported
@IGClientHelp Is there an issue with your website this afternoon?
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StonksOnlyGoUp
(@StonksGo) reported
@IGClientHelp Your **** is down, fix it.
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Rajan Singh
(@raj1547) reported
@IG_Singapore First fix downtime durung critical hours..#ig @IGcom
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jonnywillamson
(@jonnywillamson) reported
@IGClientHelp IG Platform very unreliable - down five times this week alone - search for a better broker I would say.
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Dazzle
(@afrodazzle) reported
@IGClientHelp Can't close my trades, wtf is going on
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Jimmy Murphy
(@Jnaddtrading) reported
@IGClientHelp What seems to be the issue today ?