IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
Check Current Status
Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 1 |
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
-
PITT
(@PITT21156447) reported
@IGcom P. S IG are not having any issues. They have closed the platform intentionally and then removed stocks so they don't have the same backlash as RH. But the evidence is now there so hopefully this will be picked up and used legally too. This a daylight robbery. Where is the Law.
-
Johan
(@JohanDXB) reported
@IGcom IG not working
-
Gargoyle
(@Robski_9) reported
@IGcom Sort your system out please. Absolutely terrible customer service.
-
uw0tm8
(@rags2richesm8) reported
@IGcom You also don't offer the ability for users to login or operate your website. Joke of an operation.
-
TravellingTrader #SILVERSQUEEZE
(@TravellingTrad2) reported
@IGClientHelp site not working AGAIN
-
William
(@FtseSpecialist) reported
@IGClientHelp Platform down again. Mobile not working. Website not working. Reports all over internet and not even a tweet to clients. Bad service
-
gin&tonic
(@Woodysue) reported
@ZJS_Ret @IGSquawk @IGClientHelp None at all I've had it with them tbh I'll close down as soon as I can
-
DJR
(@Djrtrading) reported
@IGClientHelp And again today... 3rd day running. Your system is down ALWAYS when prices are pulling back. Impossible to gain favourable entries, almost like a rigged market. @TheFCA
-
ZJS_Ret
(@ZJS_Ret) reported
@Woodysue @IGSquawk @IGClientHelp Absolutely dire service, when you are unable to take action on your positions as a result of platform unreliability. Clearly no resilience provided and so far I see no communication from IG
-
Sierra117
(@Sierra117_Jon) reported
@Toro_AIM @IGcom @HLInvest Easy choice. HL have been utter dogshit for months. In fairness to IG it's only been rough this week and that's because of gamestock presumably. HL don't even have SB/CFD on that platform so they've less excuses for their issues. HL haven't pick up their phones for months either
-
HellishTrevTrader
(@HellishTrader) reported
@GregMannarino Yes im using @IGClientHelp had this issue 3 days running. Trades open but can’t access to close.
-
deboonkers
(@deboonkers) reported
@stuie1963 @IGClientHelp @IGcom Do let me know if you want another cosign. I have 800 loss so far because of these issues.
-
BRS
(@bhriggs) reported
@IGcom both Web and App platforms are not working
-
cranage
(@cranage91608618) reported
@IGcom is really becoming one of the worst trading Platforms once there is high volatility their platform mysteriously stops working !!! Time to report them to the Fca for investigation. And when you call them it takes ages ,👎
-
Trelawney
(@trelawney89) reported
@IGClientHelp Unable to access your platform either via mobile or desktop. Please can you fix this asap
Check Current Status