IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Warendorf, NRW | 1 |
| Redon, Bretagne | 1 |
| Renaison, Auvergne-Rhône-Alpes | 1 |
| Leer, Lower Saxony | 1 |
| Königsbrunn, Bavaria | 1 |
| Oberhausen, NRW | 1 |
| Tuen Mun, Tuen Mun | 1 |
| Harrow, England | 1 |
| Ashton-under-Lyne, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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MBTrading
(@MBdaytrading) reported
@IGcom down again !!! FFS SORT IT OUT
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Chairman Trader
(@ChairmanTrader) reported
@IGcom YOUR PLATFORM IS DOWN AGAIN!!! THAT'S 3 DAYS IN A ROW THAT ITS CRASH ON THE US OPENING BELL. ONE TIME I GET DUE TO VOLATILITY BUT SURELY THIS WAS EXPECTED NOW?? @IGSquawk @IGClientHelp
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Andy Smith
(@smuttylids) reported
@IGClientHelp @IGSquawk what ******** is going on with your appalling platform this week? #igindex
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Jerry 507
(@Jerry5073) reported
@IGClientHelp The app is down again.
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ricki barrett
(@rickibarrett) reported
@IGcom platform down again 3 days in a row
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ricki barrett
(@rickibarrett) reported
@IGClientHelp platform down again 3 days in a row
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Sean Keilty
(@drunkn167) reported
@IGcom I can't login to my dashboard?????
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_mozil
(@goonermozil) reported
@IGClientHelp fix your damn app
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Simon Bolivar
(@SimonBo86) reported
@IGcom @IGClientHelp All, this is unacceptable. You cannot be down during trading hours. You're not facebook or twitter. Thinking twice about investing further with you.
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MjM Squawk
(@MjMSquawk) reported
@IGcom Same issue as yesterday, what is the issue with your platform??
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Mehmet Mert
(@mert1mehmett) reported
@IGcom all logins are down again... not able to do any trades.
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Tradethetrend
(@Tradethetrendco) reported
@IGClientHelp AGAIN! 3 days in a row now I can't use your site at all or log in at the US Open how can this be possible or allowed? I have seen countless people tweeting the same over the last couple of days, really isn't good enough as a trading service!
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Krasimir Petrov
(@KrasimirBPetrov) reported
@IGClientHelp Mobile application, web portal and trading impossible upon NYSE open. That’s for 3rd day in a row. This is becoming a bad pattern and it’s really unacceptable.
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Richard
(@RichofYorks) reported
@FletchTheTrader @IGClientHelp Just tweeted the same. It’s a joke. Cost me quite a bit this week have IG. I need a better more reliable service.
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Liquid Gold
(@scyong23) reported
@IGClientHelp it is still down, I couldn’t even close my trades when I had the chance. Worse broker!!!!! Fix IT
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