IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kendal, England | 1 |
| Leer, Lower Saxony | 1 |
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Skave
(@MattSkave) reported
@IGcom I wish this pistorious looking mofoker would **** off
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Hisham Bo Kanan
(@bo_kanan) reported
@IGClientHelp need help activating my account no one is answering me on the phone
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stuart
(@stuart06502042) reported
@IGClientHelp Can you help me, trying to trade KRBN.P but being told its a 'complex instrument and not eligible to be traded on my account'. I bought this 2 weeks ago and want to add more - can you help?
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🕗ontheup🕟
(@pjb2go) reported
@Space_Robot1 I'd agree with you mate. Although their stunt with spreadbets this year left a bad test. @IGClientHelp @IGSquawk
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Yanan Nara
(@YananNara1) reported
@IGClientHelp Dear , But in demo account it doesnt happen and i thought real accunt also same why there is difference between demo and real in this stock split issue ? Why in demo profit is shown for split from old price?
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Kenny Lam
(@AttackO06384716) reported
@IGClientHelp really **** customer services and CFD platform! Request for removal of bank card bc the website doesn’t allow to delete. The customer service ask me to delete on the website. WTF, I already mentioned you **** company doesn’t allow me to remove!
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Shan90 Aim Trader
(@Shan90aim) reported
@AimTerminator @ii_couk @IGcom Just gives him that error about buying an instrument
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Kenny Lam
(@AttackO06384716) reported
@IGClientHelp worst cfd platform even Delay and unstable system Low efficient customer service High spread and charges (exchange rate) compared to many other platforms in the market
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Yanan Nara
(@YananNara1) reported
@IGClientHelp help me?
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juciano
(@liamrees_) reported
@IGClientHelp on hold for 40 mins now, locked into trade as stop loss amendments all being rejected on one stock, help?
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🅒🅐🅘🅡🅝 🖥 📈 💼
(@CairnInvestor) reported
@profitseeker68 @ii_couk We are in a world where everyone wants more for their money, better value, better service. Such a shame some companies do not seem to understand this and think users will put up with it... voting with your feet is the best thing. Hope @IGcom is better for you and others 👍
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Ruben
(@rubenafo) reported
@IGcom @IGClientHelp Hi IG, customer support just confirmed me there are issues regarding the settlement of euronext stocks, any ETA of a fix for that?
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Melaninsuki
(@melaninsuki) reported
@loveisaduel @IGClientHelp Please I can’t login my Ig account username @melaninsuki because my account was disabled please I need to recover my account help me Sir
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Randy Murry
(@rm_murry) reported
@IGClientHelp It seems that I cannot start Pro Real Time anymore from the portal, known issue ?
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Tom Bore
(@tombore_sweetie) reported
@IGClientHelp Hi, is there any update on this as Dollar Basket is still not working in demo? Thanks
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