IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Badajoz, Extremadura | 1 |
| Ciempozuelos, Madrid | 1 |
| Hackney, England | 1 |
| London, England | 1 |
| Berlin, Berlin | 1 |
| Southwark, England | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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A Reasonable Person (@DanielgDan) reported@englandcricket @IGcom Damn that looks innocuous
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𝐂𝐚𝐫𝐩𝐞𝐝𝐢𝐞𝐦 (@the_carpdiem1) reported@englandcricket @IGcom No problem brooky
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Heetan J (@Heetan001) reported@IGcom so far your service has been atrocious. Not only have I called and emailed and filled a formal complaint but no one has had the decency to called me back…
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Amynah (@Amynah_Aziz) reported@IGcom I have been struggling since friday to create a live account (7x), response from IG all 7x, "sorry we are having technical issues". I sent an email twice to accountopening but no reply as yet. Can someone help please?
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Bazzer (@baz_trading) reported@ShareSpeculator @IGClientHelp Yeah same error
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mark (@sociedadboy) reported@englandcricket @IGcom Stupid shot
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John Dow (@jeffalan2112) reported@IGClientHelp Your QR code to verify debit cards is not working. The page that loads just spins and spins. Your IT should look into that.
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ShareSpeccy (@ShareSpeculator) reported@baz_trading @IGClientHelp Are you getting the same error?
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jack (@johnmar74440222) reported@englandcricket @IGcom WTF WID THIS FRAUD TEAM
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The Return (@TumbleweedChase) reported@englandcricket @IGcom You reminded me the cricket was on, so i turned it on and we're now down to 7. 😒
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David Fletcher (@DavidFl74160780) reported@IGClientHelp Please help: The live news / twitter feed RH Column no longer works?
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Jay J (@JibbaJabb) reported@billericaybaggy @moving_charlie @IGcom Cost of money goes up = asset prices go down. It's not rocket science.
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Macro Joe (@wealthelf) reported@HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!
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Tom Norman (@plaste) reported@wealthelf @HLInvest @IGcom I'm trying out Trading212 for an ISA and not having any issues so far. Had it for about 6 months. (Though was an expensive spread for a smallcap.)
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Noah Silverman, PhD (@noah_phd) reported@igcom @IGClientHelp @IGLabs Does anybody actually look at your whatsapp, intercom, or x messages? Getting any kind of support from your team is nearly impossible.
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