IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 5 |
| Hannover, Lower Saxony | 1 |
| Stade, Lower Saxony | 1 |
| Berlin, Land Berlin | 1 |
| Hamburg, HH | 1 |
| Sydney, NSW | 1 |
| Lienz, Tirol | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Maximus
(@9699David) reported
@IGClientHelp Hi, having status 500 and status 429 error logging into IG trading account. PLS HELP ASAP!
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erdem
(@aussi_erdem) reported
@IGClientHelp Your platform is gradually going up in my worst trading platform list. it has been more than one hour, I am still not able to access platform
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TOM BEDFORD
(@Tom_Bedford) reported
@RichTheNewbie @IGcom App's not working also. Has #silverday blown up IG?
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Ale
(@dirossiale) reported
@shabakNuke @picfwd @IGcom I've today reported IG UK Limited business operations to the FCA for further investigations. They had the same login issues yesterday at the same time of 14:30GMT as the US trading desk were opening for trading. Don't trust them. They have been really bad in 2020. Nobody cares.
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AshaRSG
(@RsgAsha) reported
@IGClientHelp What is going on cannot buy or sell anything. HELP
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Richard Morgan
(@BullishRichard) reported
@maneco1964 @IGcom Seen lots of reports that RH has been drawing credit lines and "Investors" to help with the so-called no liquidity issue they have or lack. Freetrade, IG, and Tastyworks all down for me. Starting to believe physical commodities are the right step at this moment.
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Ale
(@dirossiale) reported
@Openskies13 @IGcom I've today reported IG UK Limited business operations to the FCA for further investigations. They had the same login issues yesterday at the same time of 14:30GMT as the US trading desk were opening for trading. Don't trust them. They have been really bad in 2020. Nobody cares.
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Jack Reed
(@jackreeduk) reported
@getcakedBGP @IGcom Terrible bud.
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Jason Tracey
(@JasontraceyBmor) reported
@IGClientHelp your service is disgraceful over an hour down and thousands lost. A shambles
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wakawaka
(@gamerti44700836) reported
@IGClientHelp how dam long are you going to do this for???????????????????????????????????????????????????????????? if i am down its going out of your pocket.
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James Lawes
(@JLawes6) reported
@IGcom Maybe say something about this terrible service?
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Nah then 🙂
(@bot13737282896) reported
@IGcom Is that why the platform is constantly down over the last few days? How can anyone trade when deals can't be closed, stops can't set. Web interface is offline, mobile is failing making trading extremely risky. Very poor.
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grace
(@grace6538) reported
@IGcom Is the app down due to traffic or due to deliberately manual closure? I just want to have a consistency access to my own fund
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steve smith
(@steviesmith) reported
@IGClientHelp Any idea how long the platform will be down? Thanks
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Martin
(@mdbvs) reported
@IGcom can’t believe how two days running the platform crashes both web and phone - will be closing my account (and nobody answers the phone) - terrible!!!
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