IG

IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

IG users affected:

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Leer, Lower Saxony 5
Hannover, Lower Saxony 1
Stade, Lower Saxony 1
Berlin, Land Berlin 1
Hamburg, HH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • melaninsuki Melaninsuki (@melaninsuki) reported

    @loveisaduel @IGClientHelp Please I can’t login my Ig account username @melaninsuki because my account was disabled please I need to recover my account help me Sir

  • HaraldHadrada2 Harald Hadrada (@HaraldHadrada2) reported

    @keya5000 @IGcom @ii_couk Its 2021 its not hard and tons want the service now not down the line. Time is money.

  • tombore_sweetie Tom Bore (@tombore_sweetie) reported

    @IGClientHelp Hi, is there any update on this as Dollar Basket is still not working in demo? Thanks

  • AttackO06384716 Kenny Lam (@AttackO06384716) reported

    @IGClientHelp really **** customer services and CFD platform! Request for removal of bank card bc the website doesn’t allow to delete. The customer service ask me to delete on the website. WTF, I already mentioned you **** company doesn’t allow me to remove!

  • YananNara1 Yanan Nara (@YananNara1) reported

    @IGClientHelp help me?

  • MattSkave Matt Skave (@MattSkave) reported

    @IGcom I wish this pistorious looking mofoker would **** off

  • DaveyD95 David (@DaveyD95) reported

    The great thing about having opened an @IGcom account is that they won't allow me to place any trades and their online chat and email service are nigh on useless so don't even know how to fix an error. Unusuable cash is king

  • DanielBeaudry16 Daniel Beaudry (@DanielBeaudry16) reported

    @IGClientHelp I am having trouble adding funds to my trading account. And on top of that all 3 phone numbers I call have a recorded message about being busy and can not take calls. This I find quite concerning.

  • glassjawbone AM (@glassjawbone) reported

    @IGClientHelp Fidelity upped their limit sell to 600% of the current price. This limit used to be only 50%. Why can't IG provide that service?

  • dagama1 vincent (@dagama1) reported

    @IGcom They are awful people to deal with. My regret investing in this platform. Don't try it.

  • Shan90aim Shan90 Aim Trader (@Shan90aim) reported

    @AimTerminator @ii_couk @IGcom Just gives him that error about buying an instrument

  • DaveyD95 David (@DaveyD95) reported

    @IGcom Doesn't stop your live chat being unable to work out anything and then fobbing customers off saying they will email to help and then don't, doesn't inspire any confidence to switch fully to yourselves

  • 151design David Stephen (@151design) reported

    @IGClientHelp Since last week I have noticed many charts not displaying candlestick data for anything other than daily timeframes? The price position at the time is displayed, but nothing proceeding it during that day. Is this a system-wide problem at the moment?

  • bo_kanan Hisham Bo Kanan (@bo_kanan) reported

    @IGClientHelp need help activating my account no one is answering me on the phone

  • CairnInvestor 🅒🅐🅘🅡🅝 🖥 📈 💼 (@CairnInvestor) reported

    @profitseeker68 @ii_couk We are in a world where everyone wants more for their money, better value, better service. Such a shame some companies do not seem to understand this and think users will put up with it... voting with your feet is the best thing. Hope @IGcom is better for you and others 👍

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