IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Portsmouth, England | 1 |
| Basingstoke, England | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
-
tiam.r
(@tiam_rg) reported
@IGClientHelp is Ig down again?
-
joe ele
(@joe31756) reported
@IGcom @JMahony_IG New future monthly contact roll over this reason the price is down tomorrow will go up .
-
Andreas
(@Andreasmaximus3) reported
@tiam_rg @IGClientHelp I can’t get the mobile version to work at all. Even yesterday it was really slow..
-
milbshake
(@milbshake) reported
@IGClientHelp Hi - Do you have details of the complaint dept - not the helpdesk. Client for 20yrs+, trying to resolve the trading issue on Tues. 3 calls and 2 emails later and radio silence. I think 48hrs is long enough. It's obvious this is not a priority. Need to escalate. Thx.
-
Maaran |📯 மாறன்
(@___Maran) reported
@IGClientHelp trading platform down ? Unable close or open position.
-
HD
(@hartyd10) reported
@IGClientHelp I raised a case with custome support regarding pathetic IG mobile app. The app was not working on 26th August and I could not close some of my trades. I have sent many email and asked questions regarding the price levels etc but it has gone cold.
-
Mojo
(@mojahid_88) reported
@IGcom Mobile app still not working
-
Sean Prowse
(@seanprowse1) reported
@IGClientHelp been waiting to close a very profitable ftse trade due to platform down again. Been on phone 20 mins!! Is this a joke.
-
Dezzer
(@DezzerChaChaCha) reported
@IGClientHelp Having technical issues again?!
-
Rowdy
(@_Rowdy01) reported
@englandcricket @IGcom Rare support to England 🙌
-
x2da4
(@x2da4) reported
@IGcom @IGClientHelp Luckily I use other platforms as well...Can you guys fix your issues? Please?
-
King Alí
(@King_M0NEY) reported
@PG_Trades @IGClientHelp Yep, had the same issue the other day too
-
Masqy
(@Masqy66) reported
@IGClientHelp @CrabInvesting Your platform is not updating prices. Please fix it!
-
Masqy
(@Masqy66) reported
@8XD23 @IGClientHelp Not working for me either!
-
milbshake
(@milbshake) reported
@IGClientHelp Platform down again. Can't log into either of my accounts. This is a farce. Twice in 3 days