IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
Check Current Status
Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
-
dave
(@dbond9) reported
@KISSeverybody @ft_content @IGcom China burning more coal go complain out there
-
Ben Jephcott 🔶♻️
(@BenJAJ20) reported
@ft_content @IGcom A very unconvincing case by a spread betting company, does the FT need sponsorship from that quarter? No strong evidence that oil prices are headed anywhere but down over the medium and long term.
-
Jason Hennessy
(@JasonHennessy6) reported
@IGClientHelp The spread value does not show in the web platform for all instruments particularly stocks Is there an issue as it shows on mobile
-
BigBooba
(@BigBooba3) reported
@IGcom where is the statement regarding the ongoing settlement issues with Citi? Well past settlement date of shares traded 7th June, is it you or Citi keeping those funds? What are they doing with them and how long do you/they intend to withhold them?
-
PJ 1
(@PaulBai123) reported
Ig Index customer service is abysmal @IGClientHelp
-
PI_bloke
(@neverton_29) reported
@MrLarus @IGClientHelp Jeez. Everytime Iget hacked off with my platforms I here about another problem with IG. Added 3 lots #ORPH this morning.
-
Sean
(@sean_handle) reported
@IGcom "cannot login to account". You must call their support desk to troubleshoot login issues?! 47 minutes on hold and still no answer
-
Marc MacConchradha
(@tambourciles) reported
@IGcom Just wondering if you're down for upgrades.. I still have a small account with you and doing eow checks. Usually I get a downtime email a few days ahead but I searched and can't see anything.
-
l77pahtrader
(@joe007_) reported
@IGClientHelp kindly get some one to answer the phones for existing clients -customer service ?
-
Eddy edster
(@eddy_tedster) reported
@IGClientHelp When will "C&C Group PLC Rights Issue" be converted into tradeable "C&C Group PLC" positions as the conversions have all taken place and rights instruments delisted?
-
kanayo
(@hkk456) reported
@IGClientHelp Now no problem I am happy
-
Can't think of a cool name yet
(@R16025131) reported
@IGClientHelp 1. Would have been nice to be pre warned 2. Other brokers continued trading normally without any issues With respect, another excuse & terrible Comms & resolution, again! Started the process of moving accounts regardless
-
Ed Poole
(@_ewp) reported
@IGClientHelp Hi, none of my positions are appearing on the charts. Is this a known problem?
-
WheelieDealer
(@wheeliedealer) reported
My mate @ZJS_Ret has spoken to @IGcom and it is possible to create up to 5 partitioned Accounts under the one Login !! I'm so pleased and I can get my New System Test started very soon (assuming I can figure the tech out but looks easy). Thanks Zyg !!!
-
Mark Rothwell-Brooks
(@mark1717) reported
@IGClientHelp Your platform is down AGAIN. what's the ETA this time?
Check Current Status