IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 5 |
| Hannover, Lower Saxony | 1 |
| Stade, Lower Saxony | 1 |
| Berlin, Land Berlin | 1 |
| Hamburg, HH | 1 |
| Sydney, NSW | 1 |
| Lienz, Tirol | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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sebastianm
(@picfwd) reported
@IGcom @IGcom disabled trading on Gamestop and AMC in exactly the critical moment (on second) when Robinhood closed down the option to buy. This caused GME and AMC to crash and IG is part of that.
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shabak
(@shabakNuke) reported
@picfwd @IGcom Excactly, what can we do? I have recorded sessions, this was on ath and on dip as well. Total manipulation!!!!! What will be next? They will take away shares we own and give it to hedge funds - so they can cover naked shorts? Worst broker....
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Andy
(@Blowster85) reported
@IGSquawk @IGClientHelp **** you IG This is the 3rd day in a row your site is ****** when US Markets open How is anyone supposed to trade anything. Joke
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Mayur
(@MAYURKOTECHA1) reported
@IGClientHelp @IGcom Logging in is very hit and miss. Platform is erratic and unstable. Any reason for this?
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Ady Thompson
(@adythompson) reported
@IGcom Shame we couldn't trade AMC at certain times over the last 24 hours, no issues when the priced dropped though 🤔
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Reddit Trading UK
(@reddittradinguk) reported
@IGcom its US opening bell and as usual IG is down...poor service
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aussieg
(@aussieg7) reported
@IGClientHelp Your customer service line is disconnected. Not a good look. I get you are overwhelmed with complaints but you guys need to fix this asap. The platform crashed multiple times last night costing people money.
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SEDFESDFJK
(@sedfesdfjk) reported
@thetaatthemoney @IGClientHelp I got logged out and now unable to log in, you're having this issue also?
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shabak
(@shabakNuke) reported
@IGcom Its not your fking problem innit? Why did u stop trading yesterday on dip (120usd)? To sell it to hedge funds? I am looking for anyone else that was affected and maybe legal action to be taken against you. YOU HAVE ILLEGALLY STOPPED PPL FROM TRADING MULTIPLE TIMES!!!!!
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sebastianm
(@picfwd) reported
@IGcom IG disabled trading on Gamestop and AMC in exactly the critical moment (on second) when Robinhood closed down the option to buy. This caused GME and AMC to crash and IG is part of that.
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Southern Trader
(@SouthernTrader4) reported
@blacgold76 @IGClientHelp Yep . Last two days kept shutting down around 2 pm when it was extremely volatile in markets . Not good enough
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Claudiu Hoban
(@ClaudioHoban) reported
@IGClientHelp Only opened trading again when it went down “coincidently”. What you did was illegal and you will be facing lawsuits. I have gathered evidence and screenshots of everything that happened yesterday and today.
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Marc Fletcher (Fletch)
(@FletchTheTrader) reported
Yet again that piece of ******* **** IG is down again. ******* shambles clowns @IGClientHelp
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paulchapman
(@paulchapman) reported
@IGClientHelp you Australia 1800 number is not working? Are there any issues as we have a technical issue and need to speak to someone
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gin&tonic
(@Woodysue) reported
Can't close any positions again @IGSquawk @IGClientHelp ..at least you're consistent with your dire service