IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 5 |
| Hannover, Lower Saxony | 1 |
| Stade, Lower Saxony | 1 |
| Berlin, Land Berlin | 1 |
| Hamburg, HH | 1 |
| Sydney, NSW | 1 |
| Lienz, Tirol | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Arnav
(@leornav) reported
from
Guwahati, Assam
@MalikSh92493265 @englandcricket @IGcom Did i mentioned anything about Pakistan? I never told Pakistan is a bad team bt one thing u need to agree that whole team is dependent on 2-3 player.And one thing about rizwan he is a good player bt with this present strike rate he can't make team win.He is making one his record
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Rowdy
(@_Rowdy01) reported
@englandcricket @IGcom Rare support to England 🙌
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HD
(@hartyd10) reported
@IGClientHelp I raised a case with custome support regarding pathetic IG mobile app. The app was not working on 26th August and I could not close some of my trades. I have sent many email and asked questions regarding the price levels etc but it has gone cold.
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joe ele
(@joe31756) reported
@IGcom @JMahony_IG New future monthly contact roll over this reason the price is down tomorrow will go up .
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Steven Nevison
(@StevenNevison61) reported
@englandcricket @IGcom Wood has caused all sorts of problem them and rested ? I give up !!
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Maddy Morello
(@MorelloMaddy) reported
@IGClientHelp my account got suspended and I have no idea why. I do everything within the guidelines of Instagram rules and regulations. Can you please help me? I had over 19k followers and I’m stumped to why they would suspend me. My username on IG is @maddyymorello
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Ken
(@Ken20026568) reported
@IGcom @IGcom I want to liquidate my position now but the transaction screen doesn’t load on any browser or app. This happens to others/me before. I’m worried I will lose money not being able to sell or take profit at critical points due to poor service. Please get a better server 😡
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yiddo
(@yidster55) reported
@iam_adi_thebest @englandcricket @IGcom Stick to your own team...England & Pakistan got **** all to do with you 🤡🤡🤡
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pineapple on pizza
(@Saniul_) reported
@maximidds @englandcricket @IGcom Salt and Hales have to play the remaining games, otherwise how will you choose Buttler's partner? Worst case, if both continue to be in **** form, just open with Buttler and Stokes (which I would have done anyways).
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milbshake
(@milbshake) reported
@IGClientHelp Hi - Do you have details of the complaint dept - not the helpdesk. Client for 20yrs+, trying to resolve the trading issue on Tues. 3 calls and 2 emails later and radio silence. I think 48hrs is long enough. It's obvious this is not a priority. Need to escalate. Thx.
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Rob
(@Rob11171186) reported
@IGcom Your live help desk function is lousy.
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nadiahill
(@nadiamariahill) reported
@englandcricket @IGcom if only england did not allow pak to chase 200 down but england should of chased down 163 runs then they could of been 3 1 up in the series not 2 all why keep chopping and changing players they should of batted first in the last game
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Maaran |📯 மாறன்
(@___Maran) reported
@IGClientHelp trading platform down ? Unable close or open position.
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azmat
(@usersgayab) reported
@englandcricket @IGcom no wood no problems :)
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Jason King
(@JasonDKing77) reported
@IGClientHelp - Live Chat isn't available and nobody is answering the phone, you stay on hold until cut off. How can I get support?
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