IG

IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

IG users affected:

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Leer, Lower Saxony 5
Basingstoke, England 1
Brandenburg an der Havel, Brandenburg 1
Hannover, Lower Saxony 1
Stade, Lower Saxony 1
Berlin, Land Berlin 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • picfwd sebastianm (@picfwd) reported

    @IGcom IG disabled trading on Gamestop and AMC in exactly the critical moment (on second) when Robinhood closed down the option to buy. This caused GME and AMC to crash and IG is part of that.

  • wwwsahiphopcoza wwwsahiphopcoza (@wwwsahiphopcoza) reported

    @IGcom @IGClientHelp **** you guys! Why you halted $SNDL ? That **** is illegal!

  • paulchapman paulchapman (@paulchapman) reported

    @IGClientHelp you Australia 1800 number is not working? Are there any issues as we have a technical issue and need to speak to someone

  • EquityInvestme2 Equity Investments (@EquityInvestme2) reported

    @gju @IGcom Terrible service probably violating their own Terms and Conditions. Please seek recompenee with Financial Ombudsman Service and file a complaint with @TheFCA Enough is enough of this shoddy service.

  • Blowster85 Andy (@Blowster85) reported

    @IGSquawk @IGClientHelp **** you IG This is the 3rd day in a row your site is ****** when US Markets open How is anyone supposed to trade anything. Joke

  • aussieg7 aussieg (@aussieg7) reported

    @IGClientHelp Your customer service line is disconnected. Not a good look. I get you are overwhelmed with complaints but you guys need to fix this asap. The platform crashed multiple times last night costing people money.

  • picfwd sebastianm (@picfwd) reported

    @IGcom @IGcom disabled trading on Gamestop and AMC in exactly the critical moment (on second) when Robinhood closed down the option to buy. This caused GME and AMC to crash and IG is part of that.

  • trade4Evr onlytrading (@trade4Evr) reported

    ******* IG down again @IGcom @IGSquawk

  • ClaudioHoban Claudiu Hoban (@ClaudioHoban) reported

    @IGClientHelp Only opened trading again when it went down “coincidently”. What you did was illegal and you will be facing lawsuits. I have gathered evidence and screenshots of everything that happened yesterday and today.

  • radulf36 Fludar (@radulf36) reported

    @IGClientHelp Down again this morning? Seriously?

  • rob_king Rob King (@rob_king) reported

    @IGcom If you block/cap buying you’ll be sued like @RobinhoodApp ...Our money, our investments. We’ve all signed the “capital at risk” forms. This is a bad day for IG for even mentioning this.

  • domhawkes Dominic hawkes (@domhawkes) reported

    @IGcom Once again having problems logging in 😖😖😖

  • MAYURKOTECHA1 Mayur (@MAYURKOTECHA1) reported

    @IGClientHelp @IGcom Logging in is very hit and miss. Platform is erratic and unstable. Any reason for this?

  • HopelessTrader1 The Hopeless Trader (@HopelessTrader1) reported

    @IGcom Don’t go down the route of Robinhood. Stop pausing trading. Halting the buying of a trade and only letting them sell is pure market manipulation and you only have to look at what’s happening with Robinhood, I’ll be surprised if the two co-founders don’t go to prison

  • SeasideChris Chris McStill (@SeasideChris) reported

    @Woodysue @IGSquawk @IGClientHelp Terrible. worse for me than previous days.

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