IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kendal, England | 1 |
| Leer, Lower Saxony | 1 |
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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M@H
(@modges_m) reported
@IGClientHelp No one answering phone. Chat been loading someone to help for 20 mins. 2 phone numbers will not connect. My account has an unexpected error. How can i speak to someone pls?
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Jyaire Sax
(@JyaireSax) reported
@IGClientHelp Can someone please help. I've been trying to activate my account for days now.
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TM
(@SterlingHappyTM) reported
@IGClientHelp Frustrated. No one on team can explain the error on my statement. Spent about 45 mins and still got nowhere. If this is not clarified, I will seriously consider not adding more investment in IG!!!
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george
(@gezed) reported
@IGClientHelp unable to login into app or website, are there known issues atm?
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FabFlamingoTuitionCo
(@fab_flamingoo) reported
@IGClientHelp My account has logged me out and now fails to recognise me as an account holder... help...please!
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Jyaire Sax
(@JyaireSax) reported
@IGcom Can Someone please help me. I've been trying to activate my account for days now.
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Nyle Levi
(@nylelevi) reported
@IGcom I'm still not able to get into my account since last night due to your platforms log in issues!
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lee
(@powertrader74) reported
@IGClientHelp help please i cannot log into my spread bet account?
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jaxx7048
(@jaxx7048) reported
@IGClientHelp does anyone work at IG these days? I have been ringing for 10 mins and no one is picking up... your customer service is ****
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MadAtMarkets
(@Mad_At_Markets) reported
@modges_m @IGClientHelp It's not specific to you. Global error
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jaxx7048
(@jaxx7048) reported
@IGClientHelp Strangely though when I called as a new customer... someone picked up instantly but didn’t / couldn’t / weren’t willing to resolve my trade instruction.
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Naina Bhaskar
(@NainaBhaskar2) reported
@IGcom Why is your app not working? Can’t even log on the web browser either since 8pm today. Can’t get through on the phone either. @IGcom #igcom
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Aston Girl
(@reb40) reported
@IGClientHelp any problems we need to be aware of logging in? US markets are open but I keep getting ‘Login Failure’ on the IG app.... #disappointing
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Tody
(@Tody95641607) reported
@IGClientHelp why is ur platform down now9?
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Benedict Gong
(@Eggy_benny) reported
@IGClientHelp 30 minutes on hold for Customer Services - is anybody manning the phones today?
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