IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Radstock, England | 1 |
| Kendal, England | 1 |
| Leer, Lower Saxony | 1 |
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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PITT
(@PITT21156447) reported
@IGcom P. S IG are not having any issues. They have closed the platform intentionally and then removed stocks so they don't have the same backlash as RH. But the evidence is now there so hopefully this will be picked up and used legally too. This a daylight robbery. Where is the Law.
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shcoin
(@shcoin3) reported
@IGcom you’re screwing us in the backside with no lube. Like wtf!? You either do spread betting and share dealing or you don’t. Can’t even log in smh
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Trelawney
(@trelawney89) reported
@IGClientHelp Unable to access your platform either via mobile or desktop. Please can you fix this asap
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andrew michaelides
(@andrewmichaeli8) reported
@TheFCA What if @IGClientHelp just shut down platform abs stop you selling positions. Are we covered then ? You could not sell anything on any stocks then the whole system crashed
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Lumyus
(@lumyus) reported
IG down 3rd time in a week within 2 minutes of US market open. Got back working. Then shut down within 2mins of B period opening. Truly unacceptable. It's not as though they currently let Retail trade Bitcoin or GME, anyway. Balancing themselves before letting us in? 🤔 @IGcom
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Haymo
(@Haymo32877338) reported
@IGClientHelp Your platform when down when I had to close a position in profit, now I'm $70 down! Ridiculous! Who is going to cover these costs????
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Akash Lagad
(@akashlagad90) reported
@IGcom IG this is ridiculous, I am unable to access my stocks and money on mobile or PC. This has gone on far too long now for 3 days - We have a reddit thread and are going to rally legal action unless you can fix your platform. This is bull **** - you are holding our money!
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paul wood
(@woody2405) reported
@IGcom Yes but why your platform not working and no one answering phones
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HellishTrevTrader
(@HellishTrader) reported
@GregMannarino Yes im using @IGClientHelp had this issue 3 days running. Trades open but can’t access to close.
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onlytrading
(@trade4Evr) reported
IG piece of **** has been down for 45 mins now. Pieces of **** did this two days as well. Not good enough @IGcom
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BGP
(@getcakedBGP) reported
Nearly an hour into US trading session and @IGcom still down.
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Gargoyle
(@Robski_9) reported
@IGcom Sort your system out please. Absolutely terrible customer service.
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Kamar Khan
(@k_u_i_khan) reported
@IGClientHelp WTH happened? 3 Days in a row? Why cant you fix your platform?
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wakawaka
(@gamerti44700836) reported
@IGcom how about sort out your connection i cant connect! WTF is going on!?!?!?!?!
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Keith Ellis
(@KeithEllis84) reported
@IGClientHelp Sort it out IG - You're starting to look as budget as RH! Let us login already.
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