IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Basingstoke, England | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
| Leer, Lower Saxony | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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wakawaka
(@gamerti44700836) reported
@IGClientHelp how dam long are you going to do this for???????????????????????????????????????????????????????????? if i am down its going out of your pocket.
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Simon laight
(@si_laight) reported
@IGcom @IGClientHelp More log in issues? when will these be resolved?
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Ale
(@dirossiale) reported
@shabakNuke @picfwd @IGcom I've today reported IG UK Limited business operations to the FCA for further investigations. They had the same login issues yesterday at the same time of 14:30GMT as the US trading desk were opening for trading. Don't trust them. They have been really bad in 2020. Nobody cares.
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grace
(@grace6538) reported
@IGcom Is the app down due to traffic or due to deliberately manual closure? I just want to have a consistency access to my own fund
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AshaRSG
(@RsgAsha) reported
@IGClientHelp What is going on cannot buy or sell anything. HELP
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Daniel
(@Dan_The_Maiin) reported
@IGClientHelp Platform down again? 2nd time this week!!! Can we at least have an explanation ?
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Ale
(@dirossiale) reported
@Openskies13 @IGcom I've today reported IG UK Limited business operations to the FCA for further investigations. They had the same login issues yesterday at the same time of 14:30GMT as the US trading desk were opening for trading. Don't trust them. They have been really bad in 2020. Nobody cares.
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HR1234
(@Am1n0_LDN) reported
@IGClientHelp Are you STILL down?
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Ale
(@dirossiale) reported
@_scottjonnie @IGcom I've today reported IG UK Limited business operations to the FCA for further investigations. They had the same login issues yesterday at the same time of 14:30GMT as the US trading desk were opening for trading. Don't trust them. They have been really bad in 2020. Nobody cares.
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C
(@1csscotland) reported
@IGcom I’ve got a mate works for Amazon Web Service, I’m sure they can sort you out server space within minutes , you want me to call him for you or are you gonna try and fix this yourself ?
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Nah then 🙂
(@bot13737282896) reported
@IGcom Is that why the platform is constantly down over the last few days? How can anyone trade when deals can't be closed, stops can't set. Web interface is offline, mobile is failing making trading extremely risky. Very poor.
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AshaRSG
(@RsgAsha) reported
@IGClientHelp please resolve issues cannot buy or sell. Bad timing and getting to regular
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Peter Baker
(@PeteBaker6) reported
@IGClientHelp This is the third day this has happened, just when the USA open at 2.30pm. This has severely compromised my trading opportunity and I am very dissatisfied with the service.
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Maximus
(@9699David) reported
@IGClientHelp Hi, having status 500 and status 429 error logging into IG trading account. PLS HELP ASAP!
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Martin
(@mdbvs) reported
@IGcom can’t believe how two days running the platform crashes both web and phone - will be closing my account (and nobody answers the phone) - terrible!!!
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