IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
Check Current Status
Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Basingstoke, England | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
-
Mr Speak Into Existence #ENDSARS 🇬🇧🇳🇬✊🏾
(@speakintoexist) reported
@IGcom GUYS THIS IS AWFUL!!!
-
manpreet johar
(@59snoopy) reported
@IGClientHelp This level of service is just not good enough 🤬🤬🤬
-
kek
(@barloJarlo) reported
@IGClientHelp "We’re currently investigating reports" - Do you not have an monitoring solution is place. Its appalling it takes reports to know that your platform is suffering stability issues. This is the type of actions a small start up takes, not a company with a MC of more than 2 billion.
-
Andy Denisovan 💙
(@Andrew18567691) reported
@IGClientHelp your web site is down with an ‘unexpected error’ - also the app refuses to load. What is happening?
-
ITWT 🇬🇧🇮🇪
(@ITWT10) reported
Brilliant!! #ODX ar$e has dropped out again for the fotty-eth thousand time and cannot login to @IGcom to adjust!!!!
-
Weasel IPA
(@WeaselIPA) reported
@IGClientHelp platform down
-
MartinRoberts
(@M4Roberts) reported
@IGSquawk @IGcom Site been down for 20mins!! Left absolutely helpless.. phones busy.. you offer a service but at crucial times the service fails!!!
-
BillieJago
(@BillieJago) reported
@IGClientHelp platform is down - can't login!
-
Thibault Salomon
(@ThibaultSalomo2) reported
@IGClientHelp Tried to close my position at a good price and then the platform crashed...You're not even answering the phones - how can I close my trade?? The price has gone down a lot now...!
-
Adam Baranowski
(@adamkbaranowski) reported
@IGClientHelp Very bad timing. What's going to happen to trades left on accounts of users who can't log in? Are they going to be executed if matched or cancelled?
-
Fludar
(@radulf36) reported
@IGClientHelp App not working. This is unacceptable
-
milbshake
(@milbshake) reported
@IGClientHelp It's the 5th time in the last 9mths that their platform has gone down due to a major selloff at open. It's clear IG are aware of the situation but are unwilling to spend the money to upgrade their systems. Maybe people should complain to the regulator en masse ? Its shocking tbh.
-
MisterS
(@MrSalvenStadl) reported
@IGClientHelp Of all the time for you guys to have system problems - presumably you will be reimbursing any profits on trades that couldn't be closed off due to 'Sorry there seems to be a problem' ?
-
Aleks 🇱🇹
(@tableresearch) reported
Markets are taking a **** and @IGcom is down. Are you kidding me.
-
Duncan
(@duncanmacgregor) reported
@alexkoh Also @IGcom is down. What the hell is going on?! Crazy!
Check Current Status