IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kendal, England | 1 |
| Leer, Lower Saxony | 1 |
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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IG Issues Reports
Latest outage, problems and issue reports in social media:
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Kenny Lam
(@AttackO06384716) reported
@IGClientHelp worst cfd platform even Delay and unstable system Low efficient customer service High spread and charges (exchange rate) compared to many other platforms in the market
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Trader Queen 👑
(@betrbiz) reported
@AOnung @IGcom Not a glitch. It's halted
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juciano
(@liamrees_) reported
@IGClientHelp on hold for 40 mins now, locked into trade as stop loss amendments all being rejected on one stock, help?
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pixie
(@prc162) reported
@Fidelity_UK Worst customer experience ever. ISA transfer to @IGcom taken 4 months lost paperwork many times. Finally BACS transfer then cancelled and sent a Cheque in the post unbelievable. @Fidelity_UK living in the 80s. 🤡🤡🤡🎪🎪🎪
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Daniel Beaudry
(@DanielBeaudry16) reported
@IGClientHelp I am having trouble adding funds to my trading account. And on top of that all 3 phone numbers I call have a recorded message about being busy and can not take calls. This I find quite concerning.
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Tom Bore
(@tombore_sweetie) reported
@IGClientHelp Hi, is there any update on this as Dollar Basket is still not working in demo? Thanks
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🅒🅐🅘🅡🅝 🖥 📈 💼
(@CairnInvestor) reported
@profitseeker68 @ii_couk We are in a world where everyone wants more for their money, better value, better service. Such a shame some companies do not seem to understand this and think users will put up with it... voting with your feet is the best thing. Hope @IGcom is better for you and others 👍
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Randy Murry
(@rm_murry) reported
@IGClientHelp It seems that I cannot start Pro Real Time anymore from the portal, known issue ?
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Matt Skave
(@MattSkave) reported
@IGcom I wish this pistorious looking mofoker would **** off
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David Stephen
(@151design) reported
@IGClientHelp Since last week I have noticed many charts not displaying candlestick data for anything other than daily timeframes? The price position at the time is displayed, but nothing proceeding it during that day. Is this a system-wide problem at the moment?
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Philip Botelho 🔺
(@philipbotelho89) reported
@IGClientHelp Im trying to withdraw funds using a card that I already verified and withdrawn from previously but I keep getting an error message saying I need to verify the card. When I try to go to the verification page I keep getting an error saying there are technical issues
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stuart
(@stuart06502042) reported
@IGClientHelp Can you help me, trying to trade KRBN.P but being told its a 'complex instrument and not eligible to be traded on my account'. I bought this 2 weeks ago and want to add more - can you help?
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Harald Hadrada
(@HaraldHadrada2) reported
@keya5000 @IGcom @ii_couk Its 2021 its not hard and tons want the service now not down the line. Time is money.
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darlocst
(@darlocst) reported
@IGClientHelp my L2 dealer app - watchlist pro is not longer loading following an update applied this morning. Log file showing error which I have emailed.
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Daniel Robson
(@mrunoko) reported
@IGClientHelp it would help if you could respond to my DM about the specifics of zero commissions before next month.
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