IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

IG users affected:


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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Milan, Lombardia 1
Paris, Île-de-France 1
Ponta Grossa, PR 1
Croydon, England 1
Maceió, AL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • KingNidgey King Nidge (@KingNidgey) reported

    @IGSquawk @IGClientHelp @Dannystorer Can you confirm who the custodian broker or clearing house is? I still haven't received any updates from your support, its beyond inconvenient at this point.


    @englandcricket @IGcom Only the IPL lad scoring runs, maybe IPL was never the problem

  • mitchw05 Mitch Walmsley (@mitchw05) reported

    @GHodgsonSport @englandcricket @IGcom Saw the notification and thought this was a signing gif you've let me down GH

  • izazoriginal Izazul Aftab (@izazoriginal) reported

    @englandcricket @KNCBcricket @IGcom Let them score 400 and chase it down

  • css_mike Mike J (@css_mike) reported

    @IGClientHelp my live account has been pending activation for over a month. My documents are approved and my rep emailed “it should get opened today” seven days ago. No answer to phone calls. Can you help?

  • MaqsDad ollieMaqsDad (@MaqsDad) reported

    @IGClientHelp Hi, it seems everyone is receiving shares except your clients. Do you have any more updates? The share price dropped 66% yesterday, and I was unable to do anything about it. Do I need to make a complaint to the @TheFCA

  • Yofransy1 👑𝐅𝐫𝐚𝐧𝐬𝐢𝐧𝐚👑 (@Yofransy1) reported

    @IGClientHelp hello so the add yours feature is not working for me.ive tried it all.updating my device,clearing catch and data aswell as uninstalling the device but its not working for my account.but on my spamm account it working.whats going on??😪pls help

  • MBlauerstein Mordechai Blauerstein (@MBlauerstein) reported

    @crashingBitcoin @IGcom What happened to the gold bug guy?

  • KingNidgey King Nidge (@KingNidgey) reported

    @Dannystorer @IGClientHelp @IGSquawk Their phone support just told me up to 5 working days once they receive them from their broker. There again, he was probably just throwing out BS because he didn't know himself.

  • larryronaldpar1 The Wolf (@larryronaldpar1) reported

    @IGClientHelp why so slow with my sell order, it’s been sitting there for over an hour🤷🏻

  • ScalperVol Bob Reeves (@ScalperVol) reported

    @IGcom Another day, another problem with IG. In the middle of a market crash, US 500 options are closed, it is not possible to buy, sell or close a position without calling the desk which does not pickup.

  • anandhinagaraj AnnRaj (@anandhinagaraj) reported

    @IGClientHelp hi, not able to open the platform on the internet but the app works. can you pl help

  • Dannystorer Yups (@Dannystorer) reported

    @MaqsDad @IGClientHelp I have a bad feeling about this. its open to trade for everyone else in 12 minutes, I have seen hundreds of people that received them today

  • news_hft HFT.news (@news_hft) reported

    @IGcom Unable to login to a/c and no password request being sent

  • alexneutronstar Alex Tezcatlipoca (@alexneutronstar) reported

    @MetalsDaily @IGcom Gold price dropping that bad makes absolutely no sense

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