IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Acrespi77
(@AntCrespi) reported
@IGcom Is it best to email?. As the problems are still there and worse this morning. You might want to check again.
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Derek Mawhınney
(@deekoo92) reported
@simonhi54058807 @PriapusIQ @IGcom Ah sorry Simon I read this almost like they were paying back the furlough money etc as in that type of government support , is this like the Cbils type loan these companies would have taken ?
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LiberationCapital
(@Lib_Capital) reported
@IGcom worst customer service on so many levels. Clueless.
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The Crypto Crip
(@the_crypto_crip) reported
@IGClientHelp I seem to have a problem with my trade sizes. All of a sudden my minimum lotsize is 0.31 on most trades whereas previously it was 0.08. Why?
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Pea Eye
(@PeaEye_UK) reported
@IGcom Wow - I am a customer - this is the worst ad ever. An ad I will never forget.
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Kosi M Kwee
(@KosiKwee) reported
@IGcom I can't login to my IG account since I am in Indonesia 4 days ago. May I know if I am not supposed to be able to login while I am here or is it just a coincidence? 🙏
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Wili Whitelaw
(@WiliWhitelaw) reported
@IGcom Error in first line? 2022 surely
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Acrespi77
(@AntCrespi) reported
@IGcom please can you fix you platform. Numerous stocks reading incorrectly.. not resetting from the previous day. Incredibly frustrating...last few tweets ignored. Please fix.
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Super Investor 1
(@SuperInvestor11) reported
@AntCrespi @IGcom yes i have got the same problem
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Acrespi77
(@AntCrespi) reported
@IGcom @IGcom Are you getting any further with the technical issue's...? Still several stocks that are displaying incorrectly gain / loss today. Not reset from close of market yesterday.
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Kosi M Kwee
(@KosiKwee) reported
@IGClientHelp I can't login to my IG account since I am in Indonesia 4 days ago. May I know if I am not supposed to be able to login while I am here or is it just a coincidence? 🙏
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James Faulds
(@JamesFaulds) reported
@IGcom I can’t access my trading history beyond 90 days as the button for Custom setting isn’t working. Tried different devices without success. Can you help, please?
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Acrespi77
(@AntCrespi) reported
@IGcom Are you having issues with stocks not resetting each day..? Many people experiencing this for a few days now. Example.. #BIDS at 14% on IG which is not today's gain. #ACSO at 19% .. incorrect for today. All my watchlist is affected. Thanks.
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Apocalyptimist
(@apocalyptimist) reported
@RockyBTrades It's a scam on @IGcom too. Their service often tells me "**** your stop loss" and quadruples the hit limit I set. Dangerous.
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Acrespi77
(@AntCrespi) reported
@IGcom Still no response from @IGcom about the technical issue's with the daily % not updating. Have emailed last week as instructed. Anyone else having issues... please retweet.