IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Redon, Bretagne | 1 |
Renaison, Auvergne-Rhône-Alpes | 1 |
Leer, Lower Saxony | 1 |
Königsbrunn, Bavaria | 1 |
Oberhausen, NRW | 1 |
Tuen Mun, Tuen Mun | 1 |
Harrow, England | 1 |
Ashton-under-Lyne, England | 1 |
Treviso, Veneto | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Vatark FX (@toemustboolerth) reported
@IGcom log-in error! Expecting that btw.
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Unwashed Mass (@jme_rbt) reported
@IGcom is easily the worst trading platform.
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Pinky (@debshampa) reported
@IGClientHelp Totally unacceptable!@IGClientHelp I been waiting from last few months to sell of few of shares when market goes down and so disappointed now
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adam101 (@adam101) reported
@IGClientHelp Next to crash will be your share price. I’m not th only one who’ll be packing up and taking my money elsewhere. Muppets
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Paula (@hopkinp85) reported
@IGClientHelp @IGcom cannot login for last 5 mins
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MisterS (@MrSalvenStadl) reported
@IGClientHelp Of all the time for you guys to have system problems - presumably you will be reimbursing any profits on trades that couldn't be closed off due to 'Sorry there seems to be a problem' ?
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Mary (@Mary33246751) reported
@IGClientHelp Not acceptable at all...... hey IG clients pls we need to do something...... this is ridicules.... I have other accounts with other brokers.... I never have/had issues.... this is not even an issue, this is disaster.... 😡😡😡😡
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ZJS_Ret (@ZJS_Ret) reported
@IGClientHelp @IGcom Totally unacceptable service. You don’t seem to have any or insufficient resilience. Seems to be a recurring problem
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ValueHustle (@valuehustle) reported
@IGClientHelp Terrible service. Unable to close trades
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MHussain (@MU05_TOY) reported
@IGClientHelp Why does this always happen when there’s volatility. Fix it we’re losing money
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Mary (@Mary33246751) reported
@IGClientHelp You are the worst broker I have ever seen.
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MBTrading (@MBdaytrading) reported
@IGcom down ! Sort it out please
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Mo (@tooshrt) reported
@JayC71870818 @IGClientHelp Robin Hood's down; that's what IG is competing against right now
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RookieTrader (@Rooky_Trader) reported
@IGClientHelp **** YOU IG. What kind of service do you run? Missed a massive bounce you useless c***s.
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john charles (@johncharles247) reported
@IGClientHelp @IGcom The issue is you preventing trading in certain stocks because you don’t want to lose money...