IG

IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

IG users affected:

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Leer, Lower Saxony 2
Basingstoke, England 1
Brandenburg an der Havel, Brandenburg 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • howihjr howihjr (@howihjr) reported

    @IGClientHelp Guys?? this is a joke? answer the phone? any help? WHAT ARE YOU DOING??

  • andrewmichaeli8 andrew michaelides (@andrewmichaeli8) reported

    @TheFCA you need to investigate @IGClientHelp you can not close any positions and then there platform went down . Compensation for all customers I am losing hundreds of pounds this has to be illegal

  • KeithEllis84 Keith Ellis (@KeithEllis84) reported

    @IGClientHelp Sort it out IG - You're starting to look as budget as RH! Let us login already.

  • ZhufengL zFI (@ZhufengL) reported

    @IGClientHelp crash today again!!!!!!!!!!!!!!!!!!!!!!!

  • k_u_i_khan Kamar Khan (@k_u_i_khan) reported

    @IGClientHelp WTH happened? 3 Days in a row? Why cant you fix your platform?

  • JohnBoyyTrader JohnBoy (@JohnBoyyTrader) reported

    @IGClientHelp helloo?? WTF are you doing??? I cant call you, no one answers live chat and can't get into my account. have you been bought out by ******* robinhood or something?????

  • gamerti44700836 wakawaka (@gamerti44700836) reported

    @IGcom why are you down?????? you are costing me money this isnt right!

  • RobertTomic Robert Tomic (@RobertTomic) reported

    @IGcom System down again, 3rd day in a row😡

  • skeltz87 Matthew Skelton (@skeltz87) reported from Romford, England

    @IGClientHelp your platform is down and can’t make trades please help

  • akashlagad90 Akash Lagad (@akashlagad90) reported

    @IGcom IG this is ridiculous, I am unable to access my stocks and money on mobile or PC. This has gone on far too long now for 3 days - We have a reddit thread and are going to rally legal action unless you can fix your platform. This is bull **** - you are holding our money!

  • samuelday_ Samuel (@samuelday_) reported

    @IGClientHelp you’re app is down.. again.

  • lumyus Lumyus (@lumyus) reported

    IG down 3rd time in a week within 2 minutes of US market open. Got back working. Then shut down within 2mins of B period opening. Truly unacceptable. It's not as though they currently let Retail trade Bitcoin or GME, anyway. Balancing themselves before letting us in? 🤔 @IGcom

  • deboonkers deboonkers (@deboonkers) reported

    @stuie1963 @IGClientHelp @IGcom Do let me know if you want another cosign. I have 800 loss so far because of these issues.

  • PITT21156447 PITT (@PITT21156447) reported

    @IGcom P. S IG are not having any issues. They have closed the platform intentionally and then removed stocks so they don't have the same backlash as RH. But the evidence is now there so hopefully this will be picked up and used legally too. This a daylight robbery. Where is the Law.

  • andrewmichaeli8 andrew michaelides (@andrewmichaeli8) reported

    @TheFCA What if @IGClientHelp just shut down platform abs stop you selling positions. Are we covered then ? You could not sell anything on any stocks then the whole system crashed

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