IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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IG Issues Reports
Latest outage, problems and issue reports in social media:
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Carlos
(@OutCntxtParadox) reported
@IGcom 3 days in a row the platform goes down from 1430 onwards, is time to do something about it guys! Telephone is of no use from this time either!!
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Mehmet Mert
(@mert1mehmett) reported
@IGcom your systems are down again while other brokers seem fine! You need to find a solution to this! It is not sustainable.
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HellishTrevTrader
(@HellishTrader) reported
@GregMannarino Yes im using @IGClientHelp had this issue 3 days running. Trades open but can’t access to close.
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Gargoyle
(@Robski_9) reported
@IGcom Sort your system out please. Absolutely terrible customer service.
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paul wood
(@woody2405) reported
@IGcom Yes but why your platform not working and no one answering phones
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DJR
(@Djrtrading) reported
@IGClientHelp And again today... 3rd day running. Your system is down ALWAYS when prices are pulling back. Impossible to gain favourable entries, almost like a rigged market. @TheFCA
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andrew michaelides
(@andrewmichaeli8) reported
@TheFCA you need to investigate @IGClientHelp you can not close any positions and then there platform went down . Compensation for all customers I am losing hundreds of pounds this has to be illegal
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onlytrading
(@trade4Evr) reported
IG piece of **** has been down for 45 mins now. Pieces of **** did this two days as well. Not good enough @IGcom
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Angello B
(@AngeloR30700761) reported
@IGcom @aussieg7 Your system has been down since US open, unable to call as getting cut off... absolute rubbish!
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Sierra117
(@Sierra117_Jon) reported
@Toro_AIM @IGcom @HLInvest Easy choice. HL have been utter dogshit for months. In fairness to IG it's only been rough this week and that's because of gamestock presumably. HL don't even have SB/CFD on that platform so they've less excuses for their issues. HL haven't pick up their phones for months either
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wakawaka
(@gamerti44700836) reported
@IGcom how about sort out your connection i cant connect! WTF is going on!?!?!?!?!
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Jasper
(@JasperTrades) reported
@IGClientHelp is the UK platform down again?!!! Can login but don’t get any position or price data. Network requests to your services throwing 500’s 😠
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Kamar Khan
(@k_u_i_khan) reported
@IGClientHelp WTH happened? 3 Days in a row? Why cant you fix your platform?
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PITT
(@PITT21156447) reported
@IGcom P. S IG are not having any issues. They have closed the platform intentionally and then removed stocks so they don't have the same backlash as RH. But the evidence is now there so hopefully this will be picked up and used legally too. This a daylight robbery. Where is the Law.
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lynz
(@lynz_h55) reported
@IGcom guys, WTF is going on with your platform? I use pro-realtime, i can't get in. WTF man!?
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