IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Berlin, Berlin | 1 |
| Southwark, England | 1 |
| Radstock, England | 1 |
| Kendal, England | 1 |
| Leer, Lower Saxony | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
-
paul Borrowdale (@BorrowdalePaul) reported@ChazWood5 @englandcricket @IGcom oh god yes awful bowling attack dodgy wicket keeper no spinner terrible openers.
-
James Oxley (@Stock8115) reported@mark_etters @IGSquawk @IGClientHelp IG customer service is dreadful. Like a call centre.
-
Matt (@MattySP500) reportedAnyone else having issues with the charts on IG index @IGcom @IGClientHelp
-
kris b (@boisy12uws) reported@IGcom This is a maj_or issue that needs to be addressed. Why isn't anyone discussing it? Check out my TL for the link, I RTd]`
-
Foz (@flounders912) reported@IGClientHelp Hey, I've been asked to upload ID but the verification link on the website seems to be disabled and the app doesn't prompt it or seemingly have anywhere to upload. Is verification down ? Ta
-
Kryptogem110x (@kryptogem110x) reported@IGcom Important for IG customers: If you experienced incorrect balances, unjustified spread/fee charges, or trades allowed on non-covered funds, please file a formal complaint with BaFin (DE) or the FCA (UK) now. I can help affected customers draft submissions (checklist + evidence pac
-
Singh V.R. (@Singhcricguy) reported@englandcricket @IGcom Looks bad but Good luck to change the stat- The last time England won a test match in Australia was when- a. Kohli was yet to make his test debut. b. Joe Root didn’t play any one of his 161 Test matches.
-
Casino Capital (@CasinoCapital) reportedHey @IGClientHelp, do you think you'll ever fix your share dealing accounts so it shows which currencies/amounts my funds are in? Just one of those basic things that's annoying enough I'll prob close my account over.
-
KhanSahiba (@KhanSahibHu) reported@englandcricket @IGcom Facing quality bowling with ease and playing sensibly
-
Christine Slimm (@chrissies141) reported@englandcricket @IGcom Pity Atherton is commentating, I really think he has a down on English cricket.
-
Emeka N (@emeka89) reported@IGcom I’ve been on hold for almost 2 hours. Is your customer service phone line open today or not? On google it says 24/7 today, on the app it says it is outside normal working hours Please clarify
-
David Fletcher (@DavidFl74160780) reported@IGClientHelp Please help: The live news / twitter feed RH Column no longer works?
-
justaman (@justamantrading) reported@topstocks2024 @IGcom Tried an actual buy and had the same issue this time. Only closing, no buying. Frustrating.
-
Jumpers for Goalposts (@UKFootie66) reported@englandcricket @IGcom What an awful bowling line up
-
Mr R (@MrR1chmond) reported@IGSquawk @IGcom have you not woken up yet? System down?