IG

IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

IG users affected:

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Portsmouth, England 1
Basingstoke, England 1
Brandenburg an der Havel, Brandenburg 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • tiam_rg tiam.r (@tiam_rg) reported

    @IGClientHelp is Ig down again?

  • joe31756 joe ele (@joe31756) reported

    @IGcom @JMahony_IG New future monthly contact roll over this reason the price is down tomorrow will go up .

  • Andreasmaximus3 Andreas (@Andreasmaximus3) reported

    @tiam_rg @IGClientHelp I can’t get the mobile version to work at all. Even yesterday it was really slow..

  • milbshake milbshake (@milbshake) reported

    @IGClientHelp Hi - Do you have details of the complaint dept - not the helpdesk. Client for 20yrs+, trying to resolve the trading issue on Tues. 3 calls and 2 emails later and radio silence. I think 48hrs is long enough. It's obvious this is not a priority. Need to escalate. Thx.

  • ___Maran Maaran |📯 மாறன் (@___Maran) reported

    @IGClientHelp trading platform down ? Unable close or open position.

  • hartyd10 HD (@hartyd10) reported

    @IGClientHelp I raised a case with custome support regarding pathetic IG mobile app. The app was not working on 26th August and I could not close some of my trades. I have sent many email and asked questions regarding the price levels etc but it has gone cold.

  • mojahid_88 Mojo (@mojahid_88) reported

    @IGcom Mobile app still not working

  • seanprowse1 Sean Prowse (@seanprowse1) reported

    @IGClientHelp been waiting to close a very profitable ftse trade due to platform down again. Been on phone 20 mins!! Is this a joke.

  • DezzerChaChaCha Dezzer (@DezzerChaChaCha) reported

    @IGClientHelp Having technical issues again?!

  • _Rowdy01 Rowdy (@_Rowdy01) reported

    @englandcricket @IGcom Rare support to England 🙌

  • x2da4 x2da4 (@x2da4) reported

    @IGcom @IGClientHelp Luckily I use other platforms as well...Can you guys fix your issues? Please?

  • King_M0NEY King Alí (@King_M0NEY) reported

    @PG_Trades @IGClientHelp Yep, had the same issue the other day too

  • Masqy66 Masqy (@Masqy66) reported

    @IGClientHelp @CrabInvesting Your platform is not updating prices. Please fix it!

  • Masqy66 Masqy (@Masqy66) reported

    @8XD23 @IGClientHelp Not working for me either!

  • milbshake milbshake (@milbshake) reported

    @IGClientHelp Platform down again. Can't log into either of my accounts. This is a farce. Twice in 3 days

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