IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Basingstoke, England | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Martin McLaughlin
(@martinmcln) reported
@IGClientHelp whats going on, trying to buy and getting Sorry An unexpected error has occurred. For more help, please call ... whats going on?
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Daniel
(@Dan_The_Maiin) reported
@IGClientHelp Platform down again? 2nd time this week!!! Can we at least have an explanation ?
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wakawaka
(@gamerti44700836) reported
@IGClientHelp how dam long are you going to do this for???????????????????????????????????????????????????????????? if i am down its going out of your pocket.
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Ryan Faulkner-Hogg ⚓
(@Faulkos) reported
everyday market open last 3 days @IGClientHelp has crashed - fix your platform wtf.
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Colonel Mustard
(@ILMTrad) reported
@IGClientHelp is the system currently down?
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Ale
(@dirossiale) reported
@shabakNuke @picfwd @IGcom I've today reported IG UK Limited business operations to the FCA for further investigations. They had the same login issues yesterday at the same time of 14:30GMT as the US trading desk were opening for trading. Don't trust them. They have been really bad in 2020. Nobody cares.
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James Lawes
(@JLawes6) reported
@IGcom Maybe say something about this terrible service?
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Antonio Peña
(@antoniops12) reported
@IGcom is down. You can buy GME on @eToro #ShortSqueeze #wallstreetbets
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luxmanage
(@luxmanage1) reported
@IGcom @IGcom So what if there is volatility in GameStop and AMC you won’t let us trade it so why post about it. Now give me access to my account. Please put the plug back in the server please. We are covering our margin why don’t you do the same. Get your heads screwed back on!
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erdem
(@aussi_erdem) reported
@IGClientHelp Your platform is gradually going up in my worst trading platform list. it has been more than one hour, I am still not able to access platform
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Jack Reed
(@jackreeduk) reported
@getcakedBGP @IGcom Terrible bud.
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Alex
(@thewinelake) reported
@milbshake @IGClientHelp No answer that one, eh? Today is worst of the lot. It could be something they dare not admit to behind it.
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Nah then 🙂
(@bot13737282896) reported
@IGcom Is that why the platform is constantly down over the last few days? How can anyone trade when deals can't be closed, stops can't set. Web interface is offline, mobile is failing making trading extremely risky. Very poor.
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TOM BEDFORD
(@Tom_Bedford) reported
@RichTheNewbie @IGcom App's not working also. Has #silverday blown up IG?
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Unwashed Mass
(@jme_rbt) reported
@IGcom Ridiculous, trying to buy NVAX but platform has been down for an hour. Missed chance to buy at 190, you guys covering that loss?
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