IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 1 |
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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IG Issues Reports
Latest outage, problems and issue reports in social media:
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AnnRaj
(@anandhinagaraj) reported
@IGClientHelp have been trying to discuss about the new margin requirements for plus 500 since Monday without success. can you help pl
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Mike James
(@mikejamesone) reported
from
Barnet, England
@IGClientHelp been on hold on the phone for over 1 hour. This is really bad compared to an average wait time of a few minutes for many other brokers As you're one of the largest brokers in the world, why is this the case?
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Critical Thinker
(@SAThinker1) reported
@IGcom Your client service is horrendous. waited over 45 mins on the phone and didn't get through
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gin&tonic
(@Woodysue) reported
Here we go again @IGClientHelp trying to partially close #VAR 1 of your hit list but get the message 'unexpected error occurred cannot close position ' forcing me to go to 100% margin..this must be against #FCA guidelines surely?
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Ian Morgan-Smith
(@GrindertraderUK) reported
At 12:42 today I received the worst kept secret in the world from @IGClientHelp .. What amounts to the The first margin call I have had since in ..well not in a very very very long time.
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Monte M
(@Montage512) reported
@nickcawley1 @DailyFX @IGcom Apparently write these articles with no real information why the crypto market crashed. F2 mining pool dumped btc into the market. Probably because bitcoin futures are up on Friday. Second there was a flash crash on Kraken that plummeted the prices further and that caused panic.
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The #DPMO C.E.O 🇯🇲
(@MayhemRVF) reported
Tried to average down and buy more $AMC earlier and @IGcom wouldn’t let me. Piss take #DPMO
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Mike James
(@mikejamesone) reported
@malinda63998104 @IGClientHelp i waited on hold for over 1 hour! why no phone help?
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Mr Kipling
(@conradcarter66) reported
@MBdaytrading @WShak1 @IGcom I can tell you I told them exactly what I think. It’s bloody sharp practise, at best. The worst is I know some had this list LAST WEEK, giving obvious advantage.
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Muhammad Shad Arzani
(@ShadArzani) reported
@IGClientHelp Hi. If anyone available at all IG to help unlock an account. Tried online chat and phone but have been waiting for long!
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El Fern (Taking the P*ss)
(@BucklerFern) reported
Either that, or IG is having some 'issues' that are unclear. Something is not adding up here. @IGClientHelp @IGSquawk
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Craig Holland
(@CraigHo62125246) reported
@IGClientHelp I signed up for an account today and now I can’t access it. It’s saying my password is incorrect. Can you help?
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jimmy mismar
(@jamal_mismar) reported
@TheStreet @IGcom won’t allow any buying of CC positions, only closing. Anyone else had this problem?
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Jam4U
(@Jam4u_75) reported
@SilentNinjaDude @sharesearch_ I consolidated select ones into one SIP with @IGClientHelp - took ages (not IG's fault, but the incumbent Pension Administrators have a very slow process).
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Tony B
(@TonyBonnerChef) reported
@IGClientHelp Been trying to withdraw for 2 days...I've emailed. The phone service is seemingly inadequate.
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