IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Basingstoke, England | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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ricki barrett
(@rickibarrett) reported
@IGClientHelp platform is down
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milbshake
(@milbshake) reported
@IGClientHelp Platform inaccessible again. Isnt there a point where IG have to realise that whatever IT infrastructure they have in place is simlpy is not fit for purpose when you have huge market selloffs ? Do you ever plan to fix this ? Serious Q
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ITWT 🇬🇧🇮🇪
(@ITWT10) reported
Brilliant!! #ODX ar$e has dropped out again for the fotty-eth thousand time and cannot login to @IGcom to adjust!!!!
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Yullio
(@yullio) reported
@IGcom shocking performance of course always when you need it. I think I need another broker: Investigating - We’re currently investigating reports of issues accessing our platforms. We apologize for any inconvenience and will post another update as soon as we learn more.
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Thibault Salomon
(@ThibaultSalomo2) reported
@IGClientHelp Can't seem to log into my account... is this a global issue?
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MartinRoberts
(@M4Roberts) reported
@IGSquawk @IGcom Site been down for 20mins!! Left absolutely helpless.. phones busy.. you offer a service but at crucial times the service fails!!!
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Gonzo71
(@MathewWiggett) reported
@IGClientHelp what is going on with your spreadbet system unable to login, losing a fortune as unable to get access to the system on PC or app after 1430GMT
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Weasel IPA
(@WeaselIPA) reported
@IGClientHelp platform down
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B.Afshar
(@ZaloRostam) reported
@IGClientHelp what happened? everything is down
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r45Mu5
(@r45Mu5) reported
@IGClientHelp Platform and app is down....WTF?? Can't close trades
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kek
(@barloJarlo) reported
@IGClientHelp I am having issues logging in to the platform through both the web and mobile applications. I spoken to a few other who also seem to be experiencing these problems. Can you provide an ETA and update your status page accordingly.
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ricki barrett
(@rickibarrett) reported
@IGClientHelp what is going on your platform is down nobody’s responding
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Jack
(@JackRutter) reported
@IGClientHelp was kicked out ofmy account and now cannot log in. Is there a technical issue?
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G.Minton
(@GeorgeMinton19) reported
@IGcom why is your platform down at really critical times during the trading day? It’s so unreliable!!
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Trelawney
(@trelawney89) reported
@IGcom your systems are down. can you fix it asap
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