IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
Check Current Status
Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 1 |
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
-
The Noughty Graduate
(@TheNoughtyGrad) reported
@IGcom Criminal. I suspect you will lose many customers for this. Contributing to distrust in retail brokers who have not structured their activities in such a way as to provide a fair and equitable market for long-side retail investors. Glad I am not a customer - blacklisted. $GME
-
TORO
(@Toro_AIM) reported
How will I know when the US markets open if @IGcom doesn't crash??
-
Stefan
(@username6165) reported
@IGcom Why can't people open new accounts in the UK and when will you fix this issue?
-
DB
(@kpasamd) reported
@IGClientHelp every day I can’t login. What is going on with this platform?
-
MjM Squawk
(@MjMSquawk) reported
@JSyborg @IGcom @SharePickers I don't agree with you Johh, I am also a long time trader with IG, let the market decide what happens,this is false duty of care they don't really care about the traders either their platform can't handle the volume or they have an issue like Robinhood on clearing these trades
-
Chris Fernand
(@chrisfernandior) reported
@IGcom Meaning: Due to extreme volatility, and to prioritise the service we give our existing clients: HEDGE FUNDS, we are not allowing any new oppositions to be opened on $GME 🚀 and $AMC 🚀 because if retail traders keep buying $GME and $AMC our clients: the HEDGE FUNDS
-
KJB
(@kjbiggar) reported
@IGClientHelp having issues with multiple logins this morning. Login on my PC but as soon as I login on Ap on tablet or phone - boots me out of PC, login on PC boots me out of aps. Had this happen on another occasion awhile back
-
Cryptoify
(@cryptoify) reported
@IGcom Scam rigged everyone in the UK complain to the FCA and Financial Ombudsman There needs to be prison time for market manipulators. $GME
-
Yoda
(@yodahanforce) reported
@IGcom being shite again, cant add to #odx coming up with false error
-
Tradethetrend
(@Tradethetrendco) reported
@IGClientHelp AGAIN! This morning still errors, 4th session in a row now, Randomly being logged out from the trading platform!
-
Fouad El-Mekabaty
(@FouadMeka) reported
@IGClientHelp Very disappointed with the lack of help when your platform was down last week. My funds have been taken due to the issues last week and there is no resolution in sight.
-
steven coxon
(@stevencoxon1) reported
@IGClientHelp what the **** going on what a terrible service trying to.sell but you are cancelling my order?
-
Openskies
(@Openskies13) reported
@pete_zouboulis @IGcom @financialombuds Thanks for posting - I received the most ridiculously arrogant email from their service team in Australia here yesterday when I asked for a compensation form. Basically said bad luck and no such thing . Definitely Financial services Ombudsman
-
Ali
(@UmairAl99630979) reported
@IGcom I made the call at 11:52 and did hold on for 47 mins and then gave up, so what you are saying is that I should have hold on for 2-3 hours??? I have actually lost money and I have emailed the help desk already, I hope they make it right!!!
-
KJB
(@kjbiggar) reported
@IGClientHelp @SellarsIan Is this issue being resolved??
Check Current Status