IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 5 |
| Basingstoke, England | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
| Hannover, Lower Saxony | 1 |
| Stade, Lower Saxony | 1 |
| Berlin, Land Berlin | 1 |
| Hamburg, HH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Rajan Singh
(@raj1547) reported
@IG_Singapore First fix downtime durung critical hours..#ig @IGcom
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Dave Dempsey
(@djdavedempsey) reported
@IGClientHelp This is the 3rd day on the run there has been issues. Sort this out @IGcom
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Andrew 75
(@Andmk75) reported
@IGcom Really bad customer service: Your phone line gives a dead tone instead of working, status says everything is all OK when in fact platform is down. For one of the biggest players, your platform consistently can't handle volatility.
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Li Li Huang
(@foxy_huang) reported
@IGcom Your system is not working and customer service cuts me off! Can someone please respond????
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PJ
(@JPJAUST) reported
@IGClientHelp Every day same issue, its overload, IG cannot handle the load. Its totally unacceptable
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PITT
(@PITT21156447) reported
@IGClientHelp IG screwing us normal folk again by helping out the big hedge funds, taken the system down again today and they still dont care on impact. I hope someone does take legal action here as this is unacceptable and should be considered illegal.
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AIM Raider
(@aimraider) reported
@IGClientHelp broken again 🤯
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Jason Nicholls
(@jas251068) reported
@IGcom Website down again , what a dreadful , shambolic outfit you lot are. I sincerely hope you have your operating license revoked.
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Callum
(@Callump01) reported
@IGClientHelp Your login is down, in addition your trading desk phone number for existing clients just disconnects as soon as you press '1' on the menu. What is going on? You're losing your clients money...
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Mimi Fontaine
(@mimifontaine) reported
@IGClientHelp Down once again. Can't see my positions. Can't trade. Can't even see my watchlist.
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jonnywillamson
(@jonnywillamson) reported
@IGClientHelp IG Platform very unreliable - down five times this week alone - search for a better broker I would say.
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Shanna
(@Shanna65180032) reported
@IGClientHelp Platform is down!!!!
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Richard J Farrell
(@cttricky) reported
@IGClientHelp Hi guys, more issues today, I just got logged out and can't log in again, same as Wednesday afternoon....
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Jimmy Murphy
(@Jnaddtrading) reported
@IGClientHelp What seems to be the issue today ?
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StonksOnlyGoUp
(@StonksGo) reported
@IGClientHelp Your **** is down, fix it.
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