IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Oberhausen, NRW | 2 |
Rheine, NRW | 1 |
Warendorf, NRW | 1 |
Redon, Bretagne | 1 |
Renaison, Auvergne-Rhône-Alpes | 1 |
Leer, Lower Saxony | 1 |
Königsbrunn, Bavaria | 1 |
Tuen Mun, Tuen Mun | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
-
ricki barrett (@rickibarrett) reported
@IGClientHelp what is going on your platform is down nobody’s responding
-
Trelawney (@trelawney89) reported
@IGcom your systems are down. can you fix it asap
-
A (@Country_pan_de) reported
Is ig platform down? @IGcom @IGSquawk
-
drewb (Andrew Bags) (@drewbdesigns) reported
@IGcom Are there issues with the site?I just got kicked out of my account and now the website says unexpected error!
-
Karl (@itsakarl) reported
@IGClientHelp would be great if we could login... -.-
-
Yullio (@yullio) reported
@IGcom shocking performance of course always when you need it. I think I need another broker: Investigating - We’re currently investigating reports of issues accessing our platforms. We apologize for any inconvenience and will post another update as soon as we learn more.
-
Paul (@mrlazy01) reported
@IGcom why is your platform down?
-
Andy Denisovan 💙 (@Andrew18567691) reported
@IGClientHelp your web site is down with an ‘unexpected error’ - also the app refuses to load. What is happening?
-
marron (@photo_trotter) reported
@IGClientHelp your platform is down again guys... seriously... markets are moving a lot and as usual that’s when neither the mobile nor the desktop platform works
-
ricki barrett (@rickibarrett) reported
@IGClientHelp your platform is down tried to call you
-
David Card (@mrcod72) reported
@IGClientHelp Your system has been down ever since #ODX experienced a **** drop and stop hunt below 60p!! Coincidence??!!!
-
راشد بن جرش الفلاسي (@RashidBJ) reported
@IGTV @IGcom @JeremyNaylor_IG Hi, need some help to register on IG
-
Paul ODonnell (@PaulODo93371138) reported
@IGClientHelp Hi, I can't get through to any helpdesks. I'm getting 'unexpected error' when I try to use the app and a web browser. Can someone help me please?
-
ricki barrett (@rickibarrett) reported
@IGClientHelp platform is down
-
milbshake (@milbshake) reported
@IGClientHelp Platform inaccessible again. Isnt there a point where IG have to realise that whatever IT infrastructure they have in place is simlpy is not fit for purpose when you have huge market selloffs ? Do you ever plan to fix this ? Serious Q