IG

IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

IG users affected:

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Leer, Lower Saxony 1
Portsmouth, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • thewinelake Alex (@thewinelake) reported

    @TomCullingham @IGcom Their response to my "stop messing" was to ignore me, and to my complaint was a right old mouthful of feathers. I've now moved to Spreadex. Although their spreads are wider, their web interface is better (eg. you can see how much margin is associated with which position).

  • michiel_boshoff Michiel Boshoff (@michiel_boshoff) reported

    @IGcom Zamar Faria at IG South Africa give terrible service to his clients!!

  • thewinelake Alex (@thewinelake) reported

    @TomCullingham @IGcom I think underlying these problems is almost a contempt for the customer - a lack of willingness for those that know about these things to talk to the affected customers. So I was trying to close positions that they'd opened, and they'd close positions I'd opened.

  • AkhileshwerTiw5 Akhileshwer Tiwari (@AkhileshwerTiw5) reported

    @WVenketas @IGcom @DailyFXTeam What will be effect of increase or decrease on gold. And what is previously and predicted. Please help man, I got some money stuck. Thanks

  • SellarsIan Ian Sellars (@SellarsIan) reported

    @IGClientHelp sent support message yesterday at 4pm still no response

  • TakeMeTo2112 Freewill (@TakeMeTo2112) reported

    @MrJules_ @IGcom Same here. Maybe down for maintenance?

  • bot137372828961 Sir Nah then 🙂 (@bot137372828961) reported

    @steeve_inv @N3PR4 @IGcom Whatever it is, wild spreads at the pre-market open etc.., why would the M1 candle change afterwards? There's no plausible reason for that? It happens regularly so not a one-off glitch.

  • coolwich Coolwich (@coolwich) reported

    @IGcom Please consider re-writing this Tweet. Aesthetically awful, difficult to decipher.

  • thewinelake Alex (@thewinelake) reported

    @TomCullingham @IGcom Trouble was they did just that, but twice! Then I closed the extra position and they also closed it afterwards, but that ended up as a short position! Just a right old mess and a big waste of time. If there was loss it would be <£100

  • John197210 John Pearce (@John197210) reported

    @AIM_7_8 @englandcricket @IGcom That does trouble Stokes/McCullum. They're more interested in the wickets column!

  • telx100 telx100 (@telx100) reported

    @IGcom @AngelineOng META doesn’t work, it’s a poor product on facebook, I’ve experienced far too many crashes to approve this update other media companies should avoid using META like the Plague, I will leave if they can’t fix this problem!

  • VinsDeF Vins Def (@VinsDeF) reported

    Hey @IGcom, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

  • lennon909uk richard (@lennon909uk) reported

    @englandcricket @IGcom How the heck is Zack still keeping his place. I get that he might once in a blue moon help win a game but with his constant low scores & ball dropping he’s more likely to cost us a win.

  • zhituhaha Евгений (@zhituhaha) reported

    @IGcom So.. spammers spam from yours domain huh? **** you!

  • Incogni24145349 Incognitus (@Incogni24145349) reported

    @IGClientHelp I have been trying to get a hold of you for more than 15 days now. I've sent several emails without getting a response from You. Your customer service is horrible!

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