IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Radstock, England | 1 |
| Kendal, England | 1 |
| Leer, Lower Saxony | 1 |
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Callum Colman
(@CallumColman2) reported
@IGcom @IChronicle Youve got the manpower to tweet and article every 30mins but nobodys around to answer the damn phone?! Prorities people!
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Hendi
(@Hendi213) reported
@MrLarus My shares still haven't been transferred to Ciz on @IGcom yet. Ive called them once and now emailed. Terrible service, half the value likely to have gone by the time they get round to it
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Israr Ahmed
(@shoaibchand227) reported
@IGcom Lets crash tesla to show that idiotic psychopath market manipulator some lesson ! He's way too over his head now
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Teejay67
(@teej67) reported
@IGcom Listen, I just want to be able to shout loudly into my mobile things like "Buy the dip..short that sucker to Hades....hold till it tops out..when does the WAZIDEK open in Asia?...close up our positions...damn, we took a bath; just got too greedy", while wearing red braces?
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Savio silva
(@Saviomsilva) reported
Ig platform issue @IGcom Unable to close nasdaq 100 Called support and was told is sporadic but it isnt two friends having same issue
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bally
(@bally_o) reported
@IGcom Why I don't want to use IG. 1. There is not 2 factor authentication and when asked to the customer care there are no tokens left and if hacked the risk is ours 👏🏽
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Can't think of a cool name yet
(@R16025131) reported
@IGcom @IGClientHelp fantastic broker but terrible one too when problems occur & u try getting them to sort only for them to send u back & forth & no success. Only a madman repeats same things & expects a different result each time 🙈
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Can't think of a cool name yet
(@R16025131) reported
@IGClientHelp @IGcom an utter disgrace in terms of customer service. Haven't been able to trade on my account for over a week due to an unknown reason, missed a number of trade opps yet nothing but false promises & excuses from IG to resolve. Empty apologies!
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Adam
(@AdamYi12317668) reported
@JMahony_IG @IGcom Probably down another 30% soon. Patience
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Rasitha Leelasena
(@rasithal) reported
@IGcom your support is appalling. I have a query re trailing stops. Pls DM me
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Zara
(@zarazaib1) reported
@IGClientHelp Hi im having some issues with my funds. I need help urgently, no one is picking up so contacting here
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Zara
(@zarazaib1) reported
@IGcom how long to email? I’ve been calling and emailing? Need help accessing tradingview
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Blueflush
(@BlueflushUK) reported
@IGClientHelp This issue has still not been resolved - pretty poor to have such a widespread issue with your charts. Impacts all the backwards looking TA indicators.
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Merlin Magyck
(@MMagyck) reported
@IGClientHelp Deposited money 4th May. On 9th May still not in my account. Asked live-help to assist. They gave me email helpdesk in UK. No reply to that after 12 days! No money in account. Just spoke to livehelp who now cannot find the email. Appaling lack of service
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Aurelius M
(@Aurelius_astro) reported
@IGClientHelp how to report a bereavement of a customer?
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