IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Basingstoke, England | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Yoda
(@yodahanforce) reported
@DirtyJohn85 @IGcom IG is having problems too
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.
(@serocan95) reported
@IGcom I cant access the platform, it keeps displaying a messaging saying this platform is not supported! Could you fix this please asap! $CLOV $AMC $GME $KMPH $TSLA $BTC $DOGE
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driveJohnson’s
(@driveJohnsons) reported
@IGcom How about making sure your website can handle the traffic? Shocking service. May as well go to #RobinHoodTraders
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Goonsy
(@Goonsy7) reported
@IGClientHelp Is the platform down again?? Can’t log on!!
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ATS
(@AS_TRADER) reported
Once again @IGcom platform down What a joke!!!!
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Il Gobbo Juventino
(@juvejuve2021) reported
@IGcom Does anyone know of good alternative options to IG? in the past few weeks my funds weren;t credited, I had problems buying and selling and the last 3 days there;s been no access at all to the platform - It's unacceptable.
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Anand Patil
(@anandpatil69) reported
@IGcom Can’t load my positions on app and on web! Is there an issue?
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NoPe
(@NorthernPerreh) reported
@IGcom Any chance you can fix your platform? To anyone else, got any recommended alternative trading platforms that won't let you down?
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Anand Patil
(@anandpatil69) reported
@IGClientHelp can’t load my positions on app or website. Is there an issue?
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John
(@BLJ_Trading) reported
@IGClientHelp why is your site down several times the last few days????
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Tam Robertson
(@TamRob92) reported
@IGClientHelp Also, hilarious to see your 'help desk' telephone line not even working. Shocking corruption. Get locked up.
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Smackville007
(@Isaiah1881) reported
@IGcom It’s a scam... notice they has log in issues at the opening of European and US markets... Joke platform... Guys advice... use mt4 linked to your IG .... I’m trading now live as we speak
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Chris Westley
(@Chris_Westley) reported
@IGClientHelp when can we expect to be able to place trades on the Dow around market open again? Numerous times this week I have not been able to enter a position within 30 mins of the open due to an 'unexpected error'
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Alex Overton
(@AlexOverton) reported
@IGClientHelp What a surprise! Your platform is "down" again at this time of day. Third day in a row!! Not at all dodgy...
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Free Thinker
(@LogicalRealistt) reported
@IGcom @igcom Your platforms are not working. Sort this **** out
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