IG

IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

IG users affected:

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kendal, England 1
Leer, Lower Saxony 1
Portsmouth, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • macor247 Manu (@macor247) reported

    @IGcom I’ve got a solution for that, Pay the Drivers and delivery Riders better rates, offer a better service, get a higher return…how hard can it be?

  • manderley_4x Andrew (@manderley_4x) reported

    @IGClientHelp Web platform is not updating (may be intermittent) and having difficulty logging in. Got in after a few attempts.

  • joe31756 joe ele (@joe31756) reported

    @IGcom $Gold is bullish , higher inflation and USA dollar is going down .

  • walshib98 Ian Walsh (@walshib98) reported

    @IGClientHelp Demo system down yet again!!!!! Utterly useless

  • BillB03325794 Bill B (@BillB03325794) reported

    @reb40 @IGClientHelp Never had a problem with II, Hargreaves L or Trading 212 except when down for planned maintenance usually at weekend.

  • Senecalytics Matt Clinton - Soothsayer 🧙‍♂️ (@Senecalytics) reported

    @IGcom - Are you aware of the issue on your platform where placing a take-profit order on the charts automatically deletes my stop-loss with no notification or warning? Need to fix this ASAP, please. @IGClientHelp

  • CraigDabbs5 Craig Dabbs (@CraigDabbs5) reported

    @Penny_Squeezer I’ve just had to sell all my AMC on @eToro because they still can’t say what their plan is regarding APE. I’ve had to re buy them on @IGcom because they have confirmed the dividend 1 APE 4 1 AMC. The good thing was I caught the down trend and sold 1608 AMC and purchased 1650

  • memnac memento (@memnac) reported

    @IGClientHelp very disappointed with mobile app. Yesterday I wasn't able to secure profits in APDN during yesterday price rally as the ticker was unavailable to trade all day. Unreliable if you ask me. Fix up IG!😤

  • memnac memento (@memnac) reported

    @IGClientHelp I contacted help desk so have other people. This is not account specific but platform wide. I don't know why you or broker would lock up a stock and people cannot cash out profits. What really is the point of your platform. This is unacceptable!

  • css_mike Mike J (@css_mike) reported

    @IGClientHelp my live account has been pending activation for over a month. My documents are approved and my rep emailed “it should get opened today” seven days ago. No answer to phone calls. Can you help?

  • nadiamariahill nadiahill (@nadiamariahill) reported

    @englandcricket @root66 @IGcom South Africa are just copying from India england should of said something and stopped Morgan from stepping down all the hard work he did they are throwing it away now but why was this game not called of and played another day but roy and bairstow are to blame

  • kpasamd DB (@kpasamd) reported

    @IGClientHelp having problems with the app since latest iOS update on iPad and iPhone. Freezing, can’t make drawings. Deleted and reinstalled and still no improvement

  • naveenkapur1 Nav (@naveenkapur1) reported

    @IGClientHelp Isa account showing incorrect balance. More than £15000 GBP missing from my account. What is going on? Can’t get any help from you. Clients beware

  • SprintKing2 Sprint King (@SprintKing2) reported

    @IGClientHelp IG hi, opened IGMT4 this morning and demo balance is zero, should be approx £10,300, is there an issue you are aware of??

  • daveDangerous7 Dave7 (@daveDangerous7) reported

    @BoilerWest @Purepriceaction @IGClientHelp Simultaneously a friend of mine who has never used her overdraft got a letterr to say it has been removed. Every financial institution locking down.

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