IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 5 |
| Hannover, Lower Saxony | 1 |
| Stade, Lower Saxony | 1 |
| Berlin, Land Berlin | 1 |
| Hamburg, HH | 1 |
| Sydney, NSW | 1 |
| Lienz, Tirol | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Wilson
(@winenfunblog) reported
@IGcom When are you going to fix the APP and the L2 dealer platform, bother are a mess of bugs and non functionality. I am being lied to by Support, is this company policy?
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Damon.Winnard
(@damonwinnard) reported
@getcakedBGP Don’t use @IGcom still withholding money of mine from an IT glitch over 2 weeks ago.
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AshaRSG
(@RsgAsha) reported
@IGClientHelp when will IG community come back up please it’s been down for days and days
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LiberationCapital
(@Lib_Capital) reported
@IGcom @IGSquawk some of the worst customer service I have ever come across, and that includes accounting for outsourced call centres
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lacaprica
(@RLacaprica) reported
@IGcom Will you allow existing customer to add to their EXISTING position of GameStop more shares? Why I need to wait 300 years to be able to trade GME again? The volume is incredibely low for this stock at the moment. Please, allow me to trade!
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Dmann888@gmail.com
(@twmn888) reported
@IGClientHelp can't login, when can get it can't see full screen of positions. Moved from phone to ipad, won't let me log in at all. Went to create different account to get more trading practice, verification error. Nothing is working properly
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Garry
(@Garry27977708) reported
@IGcom - Worst trading platform ever with pi$$ poor customer service to match!!! AVOID!
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Paul Ferguson
(@fergulike) reported
@IGClientHelp your "help desk" still insistent on not helping me despite being a customer for 2 years. 👍
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iwantlofi
(@iwantlofi) reported
@IGClientHelp What is going on? Been waiting for verificaiton. It says a couple of hours but i've been waiting for days. Please help me out here Just let me know if the verification has been declined or what, so i know how to progress. Looking forward to your reply TMK.
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Kennedy
(@kensimmo) reported
@IGClientHelp @DScaboble Worst forex broker ever.
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Wazza
(@WassifAziz) reported
@IGcom is doing some shady stuff. I was able to open a position on a ******** stock on the 28th of Jan. However trying to open one now and it doesn't work? Spoke to support and they said share dealing isn't allowed on ******** stock, however the website does not mention this.
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Garry
(@Garry27977708) reported
@IGClientHelp - When are people going to learn, IG is $HIT!!! Customer service is run by complete idiots with zero common sense. 'DO NOT' trust them with your hard earned money, you have been warned.
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AshaRSG
(@RsgAsha) reported
@IGClientHelp how long does it take to fix IG community
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Barry Lyndon
(@BarryLyndon1916) reported
@IGClientHelp been waiting over a week for my account to be verified, can you please help?
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Lawrence Adisa
(@LawrenceAdisa) reported
@IGClientHelp I withdrew my funds...IG is the worst.
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