IG

IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

IG users affected:

Less
More

ig-broker Hero Image

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Basingstoke, England 1
Brandenburg an der Havel, Brandenburg 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • JPJAUST PJ (@JPJAUST) reported

    @IGClientHelp Every day same issue, its overload, IG cannot handle the load. Its totally unacceptable

  • bagm4n bagman (@bagm4n) reported

    @IGClientHelp you are ******* me in the *** with your outage, just so you know.

  • djdavedempsey Dave Dempsey (@djdavedempsey) reported

    @IGClientHelp This is the 3rd day on the run there has been issues. Sort this out @IGcom

  • mimifontaine Mimi Fontaine (@mimifontaine) reported

    @IGClientHelp Down once again. Can't see my positions. Can't trade. Can't even see my watchlist.

  • Callump01 Callum (@Callump01) reported

    @IGClientHelp Your login is down, in addition your trading desk phone number for existing clients just disconnects as soon as you press '1' on the menu. What is going on? You're losing your clients money...

  • HellishTrader HellishTrevTrader (@HellishTrader) reported

    @IGClientHelp platform conveniently down again !!! 3 days running you’ve locked us in trades

  • Andmk75 Andrew 75 (@Andmk75) reported

    @IGcom Really bad customer service: Your phone line gives a dead tone instead of working, status says everything is all OK when in fact platform is down. For one of the biggest players, your platform consistently can't handle volatility.

  • MBdaytrading MBTrading (@MBdaytrading) reported

    Now your phone lines not working ! @IGSquawk @IGcom disgraceful

  • Chris_Westley Chris Westley (@Chris_Westley) reported

    @IGClientHelp when can we expect to be able to place trades on the Dow around market open again? Numerous times this week I have not been able to enter a position within 30 mins of the open due to an 'unexpected error'

  • jonnywillamson jonnywillamson (@jonnywillamson) reported

    @IGClientHelp IG Platform very unreliable - down five times this week alone - search for a better broker I would say.

  • Notgoodatthiss1 Notgoodatthissharestuff (@Notgoodatthiss1) reported

    @IGClientHelp Is there an issue with your website this afternoon?

  • foxy_huang Li Li Huang (@foxy_huang) reported

    @IGcom Your system is down, I am unable to trade at all. Your customer service cuts me off. What is going on?

  • JustOllie2015 Ollie (@JustOllie2015) reported

    @IGClientHelp How about offering a ******* basic service so we can actually login??!!

  • ESInvesting Elite Soldier (@ESInvesting) reported

    @IGcom GET YOUR ******* SERVER ONLINE RIGHT NOW! WILL NEVER USE YOU AGAIN YOURE LOSING ME CASH COULDNT LET ME BUY YOURE JUSR LIKE ROBIN HOOD GO **** YOURSELVES

  • XYChormo BeingMen (@XYChormo) reported

    @IGClientHelp @milbshake What a bunch of liers! Saying service "Degraded" and Web and Mobile "Operational"

Map Check Current Status