IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 2 |
| Basingstoke, England | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Basil Kaye
(@KayeBasil) reported
@IGcom Hi Another problem today for the platform? The tweet news scroll is not updating unless refreshed
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Andrea Waldenberger
(@andrea3118) reported
@IamDomonique__ @IGClientHelp I had the same issue ..I never taught of getting my account back …massive appreciation to @calderon_09 on TWITTER .. for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too...
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Nick Probert
(@builthblue) reported
@IGClientHelp @IGcom Really really bad customer service. Why didn’t you report there was an issue 5 hours ago when I first spoke to you guys?
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Eddy edster
(@eddy_tedster) reported
@IGClientHelp Hi Anda Don't know if you remembered to tell IT - they should have fixed it by now - the problem remains. Thanks
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wasarunner
(@wasarunner1) reported
@TheMoneySponge @IGClientHelp @IGcom Unfortunately issue like this can sit with the ISP then you're screwed until they fix it. I always keep two ISPs live (second via work VPN) in case this happens. Can't afford to not work (or trade).
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Eddy edster
(@eddy_tedster) reported
@IGClientHelp Thanks Anda The problem seems more widespread today with other incorrect movements being provided e.g. C&C Group PLC. It is extremely misleading to be seeing a fall in price for the day that is not real and makes it hard to see what is going on in different watchlists
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KAKA_TVVEET
(@KTvveet) reported
@englandcricket @HaseebHameed97 @IGcom These SOFTIES also find ways to dump the team down the drains.. kick such negatives out of National Teams
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汪七七
(@qxy77733) reported
@IGClientHelp I'm from Malaysia. I need help. which email address should I contact?
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alex!s
(@marchlibra1) reported
@IamDomonique__ @IGClientHelp Sorry for the experience, It’s amazingly frustrating my account was hacked, Appeal never work, I got no response from support, not until someone referred to #support_services129 on Instagram who assist me to recover my account back..
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Memorial Heights Quant$
(@omot777) reported
@IGcom what's wrong with your platform? I can't login
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jitender
(@tillureddy2) reported
@englandcricket @OPope32 @IGcom He got some serious talent. He just need a backup to settle down in the team.
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Urrshak
(@urrshak) reported
@lake_resources How can I access SRN/HIN with @IGcom …seems they do not issue HIN
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💰 𝑺𝒑𝒐𝒏𝒈𝒆 💰
(@TheMoneySponge) reported
@IGClientHelp @IGcom fixed for me what was the issue please
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⚓️⚓️PompeyBrad⚓️⚓️
(@thebradski007) reported
@IGcom @Belcourtoi Still playing up! Cost me on a day trade buggers. Placed trade on iPhone, didn’t show up in trades on iPhone - logged onto Mac and down $300. Still not showing on iPhone. Sort it out @IGClientHelp
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TraderTed
(@TraderTed4) reported
@IGClientHelp your AUSTRALIA 200 Cash Did a massive drop that wasn’t replicated on the futures. Might be an error.
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