IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Basingstoke, England | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Simon laight
(@si_laight) reported
@IGcom @IGClientHelp More log in issues? when will these be resolved?
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wakawaka
(@gamerti44700836) reported
@IGClientHelp how dam long are you going to do this for???????????????????????????????????????????????????????????? if i am down its going out of your pocket.
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JR
(@RawlinsonJw) reported
IG Index completely down, appalling @IGcom @IGSquawk
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Trade the future...
(@dlefcoe) reported
@IGcom online helpdesk is down. phones are down. platform down. => please reply !!!
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HR1234
(@Am1n0_LDN) reported
@IGClientHelp Are you STILL down?
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Daniel
(@Dan_The_Maiin) reported
@IGClientHelp Platform down again? 2nd time this week!!! Can we at least have an explanation ?
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Richard Deegan
(@RichardDeegan5) reported
@IGcom Your site has been down now for over an hour. I can't log on and your phones do not work, what has happened, why do you always have service connect failure? Useless
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steve smith
(@steviesmith) reported
@IGClientHelp Any idea how long the platform will be down? Thanks
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Ryan Faulkner-Hogg ⚓
(@Faulkos) reported
everyday market open last 3 days @IGClientHelp has crashed - fix your platform wtf.
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TOM BEDFORD
(@Tom_Bedford) reported
@RichTheNewbie @IGcom App's not working also. Has #silverday blown up IG?
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Unwashed Mass
(@jme_rbt) reported
@IGcom Ridiculous, trying to buy NVAX but platform has been down for an hour. Missed chance to buy at 190, you guys covering that loss?
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Ale
(@dirossiale) reported
@Openskies13 @IGcom I've today reported IG UK Limited business operations to the FCA for further investigations. They had the same login issues yesterday at the same time of 14:30GMT as the US trading desk were opening for trading. Don't trust them. They have been really bad in 2020. Nobody cares.
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Nah then 🙂
(@bot13737282896) reported
@IGcom Is that why the platform is constantly down over the last few days? How can anyone trade when deals can't be closed, stops can't set. Web interface is offline, mobile is failing making trading extremely risky. Very poor.
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C
(@1csscotland) reported
@IGcom I’ve got a mate works for Amazon Web Service, I’m sure they can sort you out server space within minutes , you want me to call him for you or are you gonna try and fix this yourself ?
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Richard Deegan
(@RichardDeegan5) reported
@RobertTomic @IGcom Protecting the big boys, useless service run by idiots, I will be looking elsewhere.
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