IG

IG Outage Map



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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

IG Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kenilworth, England 1
Manama, Capital Governorate 1
London, England 1
Zagreb, Grad Zagreb 1
Duisburg, NRW 1
Bromley, England 1
Southampton, England 1
Hedingen, ZH 1
San Antonio, TX 1

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IG Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

IG Issues Reports

Latest outage, problems and issue reports in social media:
  • AntsI (@AntsI6) reported

    @IGClientHelp You have named Fisker Inc as Fiskier Inc ($FSR) - it is making me nervous. Please fix

  • Dave Evans (@dj_evans683) reported

    @IGClientHelp Hi any reason your econonomic calender does not work. Tried with all browsers and your help desk chat said no company news. I asked think all companies all regions with that he said looks wrong and fell asleep!

  • IGSquawk (@IGSquawk) reported

    @JohanNiemand @IGcom Hi John Give the helpdesk a call and they'll be able to tell you the status of your withdrawal. If it was processed on the 26th it could take up to a week depending on the method it was sent. Eg cards are slow, paypal / etfs are quick.

  • Johan Niemand (@JohanNiemand) reported

    @IGcom @IGSquawk WTF is going on IG!! Maybe Liquidity issues? I requested withdrawal on 5 Oct. Sent 12 emails with ONE response. LiveChat+spoke to agent on 26 Oct, they assured me will immediately process request. Wow 25days later still no money in my account!!

  • Johan Niemand (@JohanNiemand) reported

    @IGClientHelp WTF is going on IG!! Maybe Liquidity issues? I requested withdrawal on 5 Oct. Sent 12 emails with ONE response. LiveChat+spoke to agent on 26 Oct, they assured me will immediately process request. Wow 25days later still no money in my account!!

  • Johan Niemand (@JohanNiemand) reported

    @nicovanodd @IGClientHelp WTF is going on IG!! Maybe Liquidity issues? I requested withdrawal on 5 Oct. Sent 12 emails with ONE response. LiveChat+spoke to agent on 26 Oct, they assured me will immediately process request. Wow 25days later still no money in my account!!

  • Blackgold76 ™️🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@blacgold76) reported

    @IGClientHelp Hi, You are in the process of swapping over so no point & I dont want anything to do with them if they dont bother to get back in touch, they sound like a right cowboy outfit. Let me know when IG have either swapped over to another SIPP supplier or IG have their own SIPP service

  • Nick Cawley (@nickcawley1) reported

    As we near the US open...😟 Wall Street down 1.72% (474 points) Nasdaq 100 down 1.08% (125 points) S&P 500 down 1.46% (49 points) @DailyFXTeam Prices via @IGcom

  • Darren Slater (@Theslater) reported

    @IGClientHelp I just tried to sell my rights issue online, it says to call in?? What do i need to do? thanks

  • Lucaandrea_ (@Lucaandrea12) reported

    @IGClientHelp How does it work? Should I get an alert asking to buy the new issue?

  • MARK PEARSON (@MARKPEA71342042) reported

    @IGClientHelp Hi IG Why am I unable to log into my account this morning every time I go login page I just go background to the start page is IG going compensate me for my loss of profits on my position this morning your unhappy customer again.

  • Corey (@I_quacker_I) reported

    Thank you @IGAus @IGClientHelp , This issue looks to have been resolved overnight. Back to downloading trade history via CSV again. For others - access is no longer an option via the 3 dots in dashboard, go into live accounts tab, history.

  • Blackgold76 ™️🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@blacgold76) reported

    @IGClientHelp How much longer until you are doing your own SIPP accounts ? I know you do them with a partner company but I dont know how much more I can take of @interactiveHelp as you can never get a quote and the service is rubbish.

  • Josh Nicholas (@joshcnicholas) reported

    @IGClientHelp I've been trying to get through to your customer service line in Australia for more than half an hour. This is my third call in three days and my problem still isn't fixed. Is there a quicker way to access help?

  • Richard Hill (@richmatthewhill) reported from Kenilworth, England

    @IGClientHelp can you check my share account please . One company has done a stock split and I think the app hasn’t understood it. CHF Solution Inc


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