IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Mimi Fontaine
(@mimifontaine) reported
@IGClientHelp Neither the app nor the webpage are working for me, I can't see my watchlist, can't see my positions, what is the ETA for the outage to be fixed please
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Chairman Trader
(@ChairmanTrader) reported
@IGClientHelp @IGClientHelp is the platform down again!?
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Jack
(@jack_r_m) reported
@IGClientHelp Platform down AGAIN
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Ricardo
(@r51lva) reported
@IGClientHelp platform not working again I can exit positions
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Paolo Sebastianelli
(@Paoloboogaloo) reported
@IGClientHelp Your platform is down again... what’s going on
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gin&tonic
(@Woodysue) reported
@IGSquawk @IGClientHelp if I get margin called & you close all my positions because I can't access the s/b site to trade I will take legal advice ...ridiculous service!
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andrew michaelides
(@andrewmichaeli8) reported
@IGClientHelp You have lost me today as a client fed up. Keep dropping service when your in trades. Also canceled a trade due you you rubbish system going down and it just cancels my position when I didn’t want to. I want compensation and also your live chat never works
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rico
(@rico04710023) reported
@IGClientHelp @IGcom it’s broken again today
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Andrea34
(@Andrea334506911) reported
@Woodysue @IGSquawk @IGClientHelp Yes, it is... though IG won't worry about that, they have shown me a very low level of customer service 😢
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Bud Capital
(@BudCapital) reported
@IGClientHelp 2nd day in a row your platform is not working at the most crucial time of day US open, we better get compensation for this!
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Rob
(@SIngleDater38) reported
@IGClientHelp is the platform down?
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Richard
(@RichofYorks) reported
Bloody IG site is down AGAIN. Sort it out @IGClientHelp it’s becoming an unlikely coincidence. Maybe dump the site access at a quiet time.
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Paolo Sebastianelli
(@Paoloboogaloo) reported
@IGClientHelp trading platform is down guys what’s going on?
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gin&tonic
(@Woodysue) reported
@SGStanners @IGSquawk @IGClientHelp Yes but so worrying if it was a down day .& your margins get close.
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K3
(@k3books) reported
@IGClientHelp that was yesterday ..service came back on today my app is down no service second day in a row.. can't buy or sell.. #Gold going up
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