IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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IG Issues Reports
Latest outage, problems and issue reports in social media:
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Mark_Braddock
(@braddockuk) reported
@IGClientHelp any known issues with L2 dealer? Downloading exchanges hangs at 140of 155. have tried 2 ISPs
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George Tareir
(@GTareir) reported
@IGcom WHAT IS GOING ON WITH OPTIONS ? MARKET ARE GOING DOWN AND WE CANNOT TRADE
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Croz
(@Croz1977) reported
@IGcom sort you bloody platform out!!! Down for 15 mins now
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Paul Hennigan
(@PaulyWaulie) reported
@englandcricket @IGcom Maybe you could stop watching the cricket and fix your platform?
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David Bird
(@davidjbird8000) reported
Hi @IGClientHelp i have sent you a DM. you emailed to say my smart portfolio was transferred to IG T&I Ltd. Your bank details given in the email now don't match those on your platform or provided by live chat. customer services says i should reply to the email to find out more!
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Andrew
(@manderley_4x) reported
@IGClientHelp Web platform is not updating (may be intermittent) and having difficulty logging in. Got in after a few attempts.
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Kieran Permanand
(@kpermanand) reported
Anyone else's charts not working with @IGcom? Charts are not live...
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Hard Truth
(@HardTruth6) reported
@PaulyWaulie @IGcom Just to summarise. Prices suddenly stopped getting updated, the platform made it impossible to buy/sell, then locked out and not able to sign in, after 30 minutes signed in but again prices not updating.
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Paul Hennigan
(@PaulyWaulie) reported
@IGcom @HardTruth6 Maybe if you stopped watching the cricket and fixed the platform it would help.
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Kieran Permanand
(@kpermanand) reported
@IGcom Your natural gas chart is not working. Price is live but candles are not printing. Please can you take a look?
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AnnRaj
(@anandhinagaraj) reported
@IGClientHelp hi, dividend adjustment didn’t happen today with stocks so down in value?
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NJL
(@NJL_90) reported
@IGClientHelp @braddockuk Could you time this outage any worse whilst J Pow is speaking. V frustrating
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AbdulrahmanTs
(@AbdulrahmanTs2) reported
@IGClientHelp Hello i'm having trouble verifying my account the past couple of days can you help me with it ?
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CJ Hughes
(@Colin_J_Hughes) reported
Are IG Markets "Technical Issues" today? @igcom @IGClientHelp
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Keith Nicol
(@knicol46) reported
@IGcom Is there an issue with your helpline currently. All options leads to a dead tone?
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