IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 5 |
| Basingstoke, England | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
| Hannover, Lower Saxony | 1 |
| Stade, Lower Saxony | 1 |
| Berlin, Land Berlin | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Acrespi77
(@AntCrespi) reported
@IGcom Are you having issues with stocks not resetting each day..? Many people experiencing this for a few days now. Example.. #BIDS at 14% on IG which is not today's gain. #ACSO at 19% .. incorrect for today. All my watchlist is affected. Thanks.
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The Crypto Crip
(@the_crypto_crip) reported
@IGClientHelp I seem to have a problem with my trade sizes. All of a sudden my minimum lotsize is 0.31 on most trades whereas previously it was 0.08. Why?
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Acrespi77
(@AntCrespi) reported
@IGcom please can you fix you platform. Numerous stocks reading incorrectly.. not resetting from the previous day. Incredibly frustrating...last few tweets ignored. Please fix.
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James Faulds
(@JamesFaulds) reported
@IGcom I can’t access my trading history beyond 90 days as the button for Custom setting isn’t working. Tried different devices without success. Can you help, please?
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IGSquawk
(@IGSquawk) reported
@John34182444 @IGcom Can't really see what the issue from that screenshot? (bits cut off). Feel free to shoot me a DM and I'll take a look / get someone to contact you if not obvious.
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fiveyearwar
(@fiveyearwaruk) reported
@TheSuperpositi1 @IGcom I realise they're obligated to, but at that point just find a better medium to promote your service where it isn't haunted by a message that should deter anyone who reads it. Like selling soup that says 77% of people will die after consuming this.
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Equity Investments
(@EquityInvestme2) reported
@IGClientHelp @IGcom @ig Please fix download trade history - worksheets showing empty data.
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Apocalyptimist
(@apocalyptimist) reported
@RockyBTrades It's a scam on @IGcom too. Their service often tells me "**** your stop loss" and quadruples the hit limit I set. Dangerous.
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Acrespi77
(@AntCrespi) reported
@IGcom How can I DM you.. its not possible on twitter... and your not responding to emails anyway..? That's the problem.
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Pea Eye
(@PeaEye_UK) reported
@IGcom Wow - I am a customer - this is the worst ad ever. An ad I will never forget.
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Acrespi77
(@AntCrespi) reported
@IGcom Is it best to email?. As the problems are still there and worse this morning. You might want to check again.
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Acrespi77
(@AntCrespi) reported
@IGcom Still no response from @IGcom about the technical issue's with the daily % not updating. Have emailed last week as instructed. Anyone else having issues... please retweet.
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Stuart Glover
(@Stugloverlives) reported
@IGcom This needs to **** ******** off
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nadiahill
(@nadiamariahill) reported
@englandcricket @IGcom what is going on england was on topof the game and James Vincent and Sam was batting nicely and untill that Hazel Wood came back to bowl then it started going wrong and less Australia are cheating and tampering with the ball again because at one stage just 3 down
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Joshua Mahony
(@JMahony_IG) reported
@MiguelB63826142 @IGcom Can't tell you to buy or sell, but the recent intraday uptrend does raise the possibility of a short term bounce unless swing low support breaks. As mentioned in the piece 👍
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