IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Basingstoke, England | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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IG Issues Reports
Latest outage, problems and issue reports in social media:
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Ellie Jay
(@EllieJaycountry) reported
@IGcom Last three days at the US open app has failed to work “technical issues” probably covering their own positions , my other no issues no limits no restrictions.
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David Fajardo
(@dfajardito) reported
@IGcom So which broker in the UK folks? Once this is done I am closing down. @FSCS I dont think putting margins up to already opened stocks is a good conduct.
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Dazzle
(@afrodazzle) reported
@IGClientHelp What other service should I move to? Can't stay with IG after this...
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Over and Out
(@AntiNattProUK) reported
@ftweekend you ran a story today about wallstreet bets. Today IG has done a @RobinhoodApp and shut down its customers from trading in $AMC and $GME stocks. Only option left for some customers is to sell at a loss. Anybody know a willing UK Class-action lawyer? @IGClientHelp
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Rex Samuelson 🔝
(@RexRsamuelson) reported
from
Cape Town, Western Cape
@IGcom IG you are a joke ... platform down at least three days in a row just as US markets open ... and now this. You don’t understand the meaning of service ....
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Greg Neal
(@C0nfu5) reported
@IGcom Down for multiple days in a row and now you do this. You are a Joke! Will be changing brokers
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PI_bloke
(@neverton_29) reported
@ZaksTradersCafe As a potential new IG client perhaps they could just answer my email to their new customer email sent last Tuesday? Seems to be nothing but complaints on here however so maybe I should go elsewhere @IGcom
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Yeetbread
(@YeetBsbakery) reported
@granty3333 @IGcom Yeah well it’s not their decision of when I can buy and sell with my own damn money.
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adrian green
(@itsadriangreen) reported
@IGcom restricts buying more $GME and $AMC since monday! And you need a 100% margin to keep it open bought at 2,78 **** you! WE ARE NOT SELLING! HOLD THE LINE
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CryptoChris
(@CryptoChrisBTC) reported
@IGcom But your allowing sales! You disgust me! Another customer gone. I expected more.
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Ryan Wills
(@RyannWills) reported
@jo94754844 @IGcom Good job you don’t! Absolutely woeful to say the least, Trading212 has been down as well 🙄🤭
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Tarmac and horses
(@BanjoPigeon) reported
@IGcom You are ***************. One of my stocks doubled while you took the platform offline on purpose. I couldn't sell. I'm leaving your awful platform. You will be held to account.
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SJ - AKA Sexy Beast
(@jo94754844) reported
@RyannWills @IGcom I think they are all a bit **** frankly . I havnt had to many issues with HL but I thought 212 were the better option
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Demon Trades
(@TradesDemon) reported
@jaeson72 @IGcom Had zero issues trading AMC personally, I have a 350 mbps connection. This is rife manipulation to protect hedge funds and screw over private investors. What’s good for you is not good for everyone. People will loose millions because of this fraudulent behaviour.
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Habib El Amiri™
(@LongTradeBrain) reported
@IGcom Can you please explain to your existing customers why your platform was unreliable last week? Can we expect this to happen again? I don't own those tickers myself and I don't understand why was your platform down because of this.
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