1. Home
  2. ❯
  3. Companies
  4. ❯
  5. IG
  6. ❯
  7. Outage Map
IG

IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

IG users affected:

Less
More
Check Current Status

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Stuttgart, Baden-Württemberg 1
Brest, Brittany 1
Valence, Auvergne-Rhône-Alpes 1
Le Puy-en-Velay, Auvergne-Rhône-Alpes 1
Elne, Occitanie 1
Paris, Île-de-France 7
Annecy, Auvergne-Rhône-Alpes 1
Rio de Janeiro, RJ 1
Düsseldorf, NRW 1
Brisbane, QLD 1
Les Sables-d'Olonne, Pays de la Loire 1
Walcourt, Wallonia 1
Sarreguemines, ACAL 1
Gevrey-Chambertin, Bourgogne-Franche-Comté 1
Tours, Centre 1
Strasbourg, ACAL 1
Zwickau, Saxony 1
Sarrebourg, ACAL 1
Dendermonde, Flanders 1
Toulon, Provence-Alpes-Côte d'Azur 1
Edinburgh, Scotland 1
Elstree, England 1
Athens, Attica 1
Slough, England 1
Kettering, England 1
Bordeaux, Nouvelle-Aquitaine 2
Melbourne, VIC 2
Achim, Lower Saxony 1
Elbeuf, Normandy 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • 11invest
    11invest (@11invest) reported

    @IGcom what on earth is going on with your website and app both going down just before US market open?? How are we meant to manage and close positions!?

  • JJJorange
    dismantle_ (@JJJorange) reported

    @IGClientHelp So next steps is complaints to see if we can conclude an understanding. There is no point displaying a closed positon to a customer and then arbitrarily reconciling to another point in time.

  • MattySP500
    Matt (@MattySP500) reported

    @IGClientHelp mobile login on iphone not working ?

  • DCBW2025
    Neverasked (@DCBW2025) reported

    @IGcom Why is the service down and when will it be back online? No announcement, support page not working. Jokers.

  • MBdaytrading
    MB (@MBdaytrading) reported

    @conradcarter66 @JMHDeakin @IGcom Awful

  • A7068AP
    peter (@A7068AP) reported

    @IGSquawk @IGcom @IGTradingFloor Please "fix" Wall St, daily options.

  • JJJorange
    dismantle_ (@JJJorange) reported

    @IGcom @financialombuds I am also still pending a reply to this issue from last week, they have gone beyond 1 business day.

  • jameski07874400
    james kiernan (@jameski07874400) reported

    @IGClientHelp can’t login via app or web ??

  • Jarvy55
    Jarvy55 (@Jarvy55) reported

    @henrymcivor @IGcom Terrible customer service no replys to emails.

  • anandhichetlur
    Anandhi Chetlur (@anandhichetlur) reported

    @LBC @IGClientHelp if the ig app and website doesn’t work and there is no help (20 minutes on the phone, WhatsApp), what do customers do? This happens os often. What happens if there is margin call? Is there any regulator looking at these provides or are they above the law?

  • paapikeeda
    अनिल (@paapikeeda) reported

    Not able to log in to mobile or desktop apps. Have the grace to at least post a message about this issue. I am getting so pissed off with IG and their support. You are destroying what was a great platform. Its a disgrace. @IGClientHelp @IGTradingFloor @IGcom

  • thedarkonexx
    JB (@thedarkonexx) reported

    @IGClientHelp Platform is down but no message on your X account?

  • andrewdc208
    Andrewdc208 (@andrewdc208) reported

    @IGClientHelp did ur system just go down?

  • A7068AP
    peter (@A7068AP) reported

    @IGSquawk @IGcom @IGTradingFloor Please "fix" Wall St, daily options.

  • Helix1985
    jm (@Helix1985) reported

    @IGcom I can’t log in!!! For the last hour when volatility is at its worst. No message back on what’s app or answering the phone. Disgusting service

Check Current Status