IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 5 |
| Hannover, Lower Saxony | 1 |
| Stade, Lower Saxony | 1 |
| Berlin, Land Berlin | 1 |
| Hamburg, HH | 1 |
| Sydney, NSW | 1 |
| Lienz, Tirol | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Ezzy 📈💰🚀🤑
(@EzIntenso) reported
@DipDeity My broker @IGcom closed options for $GME too. The platform isn’t working, their call centre is shut down. It’s coordinated, I don’t believe in coincidence.
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liam black
(@lblack001) reported
Great service from @IGcom I had a problem with my account and they called me back the next day and sorted it over the phone in 2 min, more reasons to be leaving Etoro. Thanks 😎
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Nathanael Allen
(@nathanaeltrader) reported
@DoNotFadeMe @IGcom IG always does it at the worst times 🙄
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M@H
(@modges_m) reported
@IGClientHelp Tried to call people on help line. Waited 45 mins. No one picked up. Spoke to someone on your IB chat. Who couldn't help. I asked them to arrange for someone to call me. Said no one could help and just email generic email address. How can i speak to a real person at your company?
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Jeremiah Von Poppleton III
(@JemPoppleton) reported
@IGClientHelp Your platforms gone down again !!
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James Brierley
(@jbrierley1) reported
@IGClientHelp Platform down
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M.A
(@NMA138) reported
@IGClientHelp hi no one seems to be picking up the singapore helpline at 1pm singapore local time on a workday. Does the help desk close for lunch by any chance?
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wrhhn hgbjhbb
(@lasch111) reported
@IGClientHelp I get “market is not online” error when trying to put in a sell limit order for GME?
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Benedict Gong
(@Eggy_benny) reported
@IGClientHelp 30 minutes on hold for Customer Services - is anybody manning the phones today?
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Ian Jackson
(@i_Jackson) reported
@IGClientHelp platform is down at the NYSE open is unacceptable
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Qamar Hussain
(@qamar_hussain1) reported
@IGClientHelp I received a reply & the excuse was abominable, I require a remedy for the lack of communication & communication in a timely & effective manner before you even contemplate doing anything that effectuates my live account, it's an outrage & damn right unprofessional!
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Jyaire Sax
(@JyaireSax) reported
@IGcom Can Someone please help me. I've been trying to activate my account for days now.
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Edward Jones
(@shergar83) reported
@IGClientHelp How about letting people login and actually access their accounts???
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Karl
(@itsakarl) reported
@IGClientHelp would be great if we could login... -.-
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RookieTrader
(@Rooky_Trader) reported
@IGClientHelp Your site is down guys?
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