1. Home
  2. Companies
  3. IG
  4. Outage Map
IG

IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

IG users affected:

Less
More
Check Current Status

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Berlin, Berlin 1
Southwark, England 1
Radstock, England 1
Kendal, England 1
Leer, Lower Saxony 1
Portsmouth, England 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • hartyd10
    HD (@hartyd10) reported

    @IGClientHelp I raised a case with custome support regarding pathetic IG mobile app. The app was not working on 26th August and I could not close some of my trades. I have sent many email and asked questions regarding the price levels etc but it has gone cold.

  • EquityInvestme2
    Equity Investments (@EquityInvestme2) reported

    @IGcom @IGClientHelp Can someone please tell TECH SUPPORT to fix the "% change" for #OBD #OxfordBiodynamics it is returning a zero % change for the last year!!!!!

  • ___shakeel
    Shakeel (@___shakeel) reported

    @IGcom Dear IG, your system error shouldn’t by my loss. Please own up and do the right thing. Not letting us manage our positions all day? Refund!!

  • _Rowdy01
    Rowdy (@_Rowdy01) reported

    @englandcricket @IGcom Rare support to England 🙌

  • milbshake
    milbshake (@milbshake) reported

    @IGClientHelp Platform down again. Can't log into either of my accounts. This is a farce. Twice in 3 days

  • im_thesupreme
    Sushant A True Artist 🇮🇳 (@im_thesupreme) reported

    @IGClientHelp I need help!

  • Masqy66
    Masqy (@Masqy66) reported

    @IGClientHelp @CrabInvesting Your platform is not updating prices. Please fix it!

  • unclefib
    TheMose (@unclefib) reported

    @IGcom How do I call you about an issue with my open positions? What function is down

  • Nick_09
    Nick Katz (@Nick_09) reported from London Colney, England

    @IGClientHelp your app / platform is not working.

  • lemongrassier
    Kingmaker (@lemongrassier) reported

    ive restarted my phone and laptop many times with no difference in result. was there a problem @IGcom ?

  • milbshake
    milbshake (@milbshake) reported

    @IGClientHelp @TRADER939393 First of all - please get your status info correct. It says your web and mobile platforms are operational and there are no issues. If you dont have a handle on your own platform how do you expect your clients to function ? Get the basics right please. Thank you.

  • seanprowse1
    Sean Prowse (@seanprowse1) reported

    @IGClientHelp been waiting to close a very profitable ftse trade due to platform down again. Been on phone 20 mins!! Is this a joke.

  • Richard85801567
    Richard (@Richard85801567) reported

    @IGcom Weird how your platform goes down when there's significant news coming through are you solvent?

  • revandhes
    Mani D (@revandhes) reported

    @IGClientHelp is website and app down ? I can’t log in

  • DezzerChaChaCha
    Dezzer (@DezzerChaChaCha) reported

    @IGClientHelp Having technical issues again?!

Check Current Status