IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kendal, England | 1 |
| Leer, Lower Saxony | 1 |
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Ken
(@Ken20026568) reported
@IGcom I’m using your device from Japan btw. There’s something wrong with your server probably. Sometimes it does not load at critical timings. I’ve seen other complaints on Twitter. If I or others lose money, YOU SHOULD COMPENSATE US. Please resolve the issue or you WILL lose clients
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Equity Investments
(@EquityInvestme2) reported
@IGcom @IGClientHelp Can someone please tell TECH SUPPORT to fix the "% change" for #OBD #OxfordBiodynamics it is returning a zero % change for the last year!!!!!
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Dezzer
(@DezzerChaChaCha) reported
@IGClientHelp Having technical issues again?!
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Nick Katz
(@Nick_09) reported
from
London Colney, England
@IGClientHelp your app / platform is not working.
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x2da4
(@x2da4) reported
@IGcom @IGClientHelp Luckily I use other platforms as well...Can you guys fix your issues? Please?
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HD
(@hartyd10) reported
@IGClientHelp I raised a case with custome support regarding pathetic IG mobile app. The app was not working on 26th August and I could not close some of my trades. I have sent many email and asked questions regarding the price levels etc but it has gone cold.
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luke heritage
(@l_uke325) reported
@SALAH_SZN3 @englandcricket @IGcom He is awful like gets out in the same way everytime
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Alvin
(@AlvinSnS) reported
@IGClientHelp I am receiving the following error when trying to make an fx trade: "Sorry. You are currently restricted from opening any new positions on your account".
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nadiahill
(@nadiamariahill) reported
@englandcricket @IGcom if only england did not allow pak to chase 200 down but england should of chased down 163 runs then they could of been 3 1 up in the series not 2 all why keep chopping and changing players they should of batted first in the last game
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joe ele
(@joe31756) reported
@IGcom @JMahony_IG New future monthly contact roll over this reason the price is down tomorrow will go up .
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Ken
(@Ken20026568) reported
@IGcom @IGcom I want to liquidate my position now but the transaction screen doesn’t load on any browser or app. This happens to others/me before. I’m worried I will lose money not being able to sell or take profit at critical points due to poor service. Please get a better server 😡
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Richard
(@Richard85801567) reported
@IGcom Weird how your platform goes down when there's significant news coming through are you solvent?
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Sean Prowse
(@seanprowse1) reported
@IGClientHelp been waiting to close a very profitable ftse trade due to platform down again. Been on phone 20 mins!! Is this a joke.
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TheMose
(@unclefib) reported
@IGcom How do I call you about an issue with my open positions? What function is down
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Andreas
(@Andreasmaximus3) reported
@tiam_rg @IGClientHelp I can’t get the mobile version to work at all. Even yesterday it was really slow..
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