IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Basingstoke, England | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Joe
(@Lyon3Leo) reported
@IGcom @IGSquawk Once again when its high volume trading day, IG conveniently goes down!! ******* had it with you thieves!! Withdrawing all my money and closing all my accounts!!! #igindex
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K3
(@k3books) reported
@IGClientHelp @IGcom gold goes down $16 positions open buying gold. goes to $1834 lost chance to buy when low.. phone trading is not practical. 3 times this has had happened last 12 months . volitility sorry NO services. is a theame.. no message in inbox. very strange
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Paula
(@hopkinp85) reported
@IGClientHelp @IGcom cannot login for last 5 mins
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MisterS
(@MrSalvenStadl) reported
@IGClientHelp Of all the time for you guys to have system problems - presumably you will be reimbursing any profits on trades that couldn't be closed off due to 'Sorry there seems to be a problem' ?
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Vatark FX
(@toemustboolerth) reported
@IGcom log-in error! Expecting that btw.
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Mo
(@tooshrt) reported
@IGClientHelp Still down; no update? What's the update?
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Unwashed Mass
(@jme_rbt) reported
@IGcom is easily the worst trading platform.
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ZJS_Ret
(@ZJS_Ret) reported
@IGClientHelp @IGcom Totally unacceptable service. You don’t seem to have any or insufficient resilience. Seems to be a recurring problem
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Mary
(@Mary33246751) reported
@IGClientHelp Not acceptable at all...... hey IG clients pls we need to do something...... this is ridicules.... I have other accounts with other brokers.... I never have/had issues.... this is not even an issue, this is disaster.... 😡😡😡😡
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Travis Wilson
(@travisawilson) reported
@IGClientHelp You've been down now for 30mins....someone is going to lose their job, surely.
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MHussain
(@MU05_TOY) reported
@IGClientHelp Why does this always happen when there’s volatility. Fix it we’re losing money
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Mary
(@Mary33246751) reported
@IGClientHelp You are the worst broker I have ever seen.
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Aleks 🇱🇹
(@tableresearch) reported
Markets are taking a **** and @IGcom is down. Are you kidding me.
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Vivek S
(@vsihv) reported
@adamkbaranowski @IGClientHelp Straight up - shutting down the platform in the first half hour of US open is ridiculous.
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Joe
(@Lyon3Leo) reported
@IGClientHelp @IGcom Once again your “servers go down” at the exact moment there’s high volatility or price movements!! Who’s going to refund my losses?!!! Thieves!!
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