IG

IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

IG users affected:

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Leipzig, Saxony 1
Osasco, SP 1
Vienna, Wien 1
Cuernavaca, MOR 1
San Antonio, TX 1
Rome, Lazio 1
Montreuil-Juigné, Pays de la Loire 1
Santa Cruz de Tenerife, Canary Islands 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • luxmanage1 luxmanage (@luxmanage1) reported

    @IGcom Come on how long can you allow the platform to be down. WTF come on limit the trading but Eminem the platform people getting hurt now.

  • Am1n0_LDN HR1234 (@Am1n0_LDN) reported

    @IGcom @gamerti44700836 are you still not working?

  • Am1n0_LDN HR1234 (@Am1n0_LDN) reported

    @IGClientHelp Are you STILL down?

  • RichardDeegan5 Richard Deegan (@RichardDeegan5) reported

    @RobertTomic @IGcom Protecting the big boys, useless service run by idiots, I will be looking elsewhere.

  • steviesmith steve smith (@steviesmith) reported

    @IGClientHelp Any idea how long the platform will be down? Thanks

  • PeteBaker6 Peter Baker (@PeteBaker6) reported

    @IGClientHelp This is the third day this has happened, just when the USA open at 2.30pm. This has severely compromised my trading opportunity and I am very dissatisfied with the service.

  • thewinelake Alex (@thewinelake) reported

    @milbshake @IGClientHelp No answer that one, eh? Today is worst of the lot. It could be something they dare not admit to behind it.

  • RsgAsha AshaRSG (@RsgAsha) reported

    @IGClientHelp What is going on cannot buy or sell anything. HELP

  • RawlinsonJw JR (@RawlinsonJw) reported

    IG Index completely down, appalling @IGcom @IGSquawk

  • Yggdras84533208 Yggdrasil (@Yggdras84533208) reported

    @HellishTrader @GregMannarino @IGClientHelp Well, I didn´t was long Silver, and they just shut me down. Can´t access my account, no answer on phones.

  • jackreeduk Jack Reed (@jackreeduk) reported

    @getcakedBGP @IGcom Terrible bud.

  • Tom_Bedford TOM BEDFORD (@Tom_Bedford) reported

    @RichTheNewbie @IGcom App's not working also. Has #silverday blown up IG?

  • mdbvs Martin (@mdbvs) reported

    @IGcom can’t believe how two days running the platform crashes both web and phone - will be closing my account (and nobody answers the phone) - terrible!!!

  • planet_maria Maria (@planet_maria) reported

    @IGClientHelp 3rd day in a row. Log in and get a blank screen as platform won’t load. WTF is going on?

  • BullishRichard Richard Morgan (@BullishRichard) reported

    @maneco1964 @IGcom Seen lots of reports that RH has been drawing credit lines and "Investors" to help with the so-called no liquidity issue they have or lack. Freetrade, IG, and Tastyworks all down for me. Starting to believe physical commodities are the right step at this moment.

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