IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kendal, England | 1 |
| Leer, Lower Saxony | 1 |
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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jimmy mismar
(@jamal_mismar) reported
@TheStreet @IGcom won’t allow any buying of CC positions, only closing. Anyone else had this problem?
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gin&tonic
(@Woodysue) reported
Here we go again @IGClientHelp trying to partially close #VAR 1 of your hit list but get the message 'unexpected error occurred cannot close position ' forcing me to go to 100% margin..this must be against #FCA guidelines surely?
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Syed Haider Kazmi
(@mushadi514) reported
@IGClientHelp Good evening I can not Lunch Real Pro Application From IG Live Account Error code 1003 !!!!!!!!!!! Can Fix that Issue ? Thanks
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kanda
(@cxeq) reported
@IGClientHelp Do you have some kind of liquidty problems
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Josh
(@Josh21318170) reported
@IGClientHelp Hey, I need to find out my account manager's email address. Something went wrong and now I have absolutely no way of contacting them unless they contact me first. I will give you more details in DM's if you're able to help me out
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Tony B
(@TonyBonnerChef) reported
@IGClientHelp Been trying to withdraw for 2 days...I've emailed. The phone service is seemingly inadequate.
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El Fern (Taking the P*ss)
(@BucklerFern) reported
Either that, or IG is having some 'issues' that are unclear. Something is not adding up here. @IGClientHelp @IGSquawk
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The #DPMO C.E.O 🇯🇲
(@MayhemRVF) reported
Tried to average down and buy more $AMC earlier and @IGcom wouldn’t let me. Piss take #DPMO
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Simona
(@s33m33P) reported
@IGClientHelp Please find bellow my details: Account ID: PX9QA Full Name: Simona Parker DOB: 06/07/1965 The issue I am having is that some shares don't appear when searching. Diagnostics show two errors in red, the registry access test and the program file access test.
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Jam4U
(@Jam4u_75) reported
@SilentNinjaDude @sharesearch_ I consolidated select ones into one SIP with @IGClientHelp - took ages (not IG's fault, but the incumbent Pension Administrators have a very slow process).
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peter deugenio
(@peterdeugenio) reported
@IGClientHelp i've been on hold for over 30mins to find out why you transferred my funds to the wrong currency account. Your live chat feature is a total waste of time and I'm wondering why your service is so hopeless for the amount of money I have onboard?
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Rupsy
(@rupsy007) reported
@IGClientHelp Hi, I am having issues withdrawing my funds?
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jimmy mismar
(@jamal_mismar) reported
@CNNBusiness @IGcom won’t allow any buying of CC positions, only closing. Anyone else had this problem?
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Lee Evans
(@waitliketengo) reported
@jablamsky @etrade Tried 3 times for 30mins each to get through to @IGClientHelp in the UK today...’help’ smh
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Monte M
(@Montage512) reported
@nickcawley1 @DailyFX @IGcom Apparently write these articles with no real information why the crypto market crashed. F2 mining pool dumped btc into the market. Probably because bitcoin futures are up on Friday. Second there was a flash crash on Kraken that plummeted the prices further and that caused panic.
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