IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 5 |
| Hannover, Lower Saxony | 1 |
| Stade, Lower Saxony | 1 |
| Berlin, Land Berlin | 1 |
| Hamburg, HH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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AMW101
(@AMW1013) reported
@IGClientHelp I have used both Sky and EE mobile and it is still not working on either. Yet the andriod app on the tab is working.
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💰 𝑺𝒑𝒐𝒏𝒈𝒆 💰
(@TheMoneySponge) reported
@IGClientHelp @IGcom fixed for me what was the issue please
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Sean Callaghan
(@keanespirit) reported
@englandcricket @IGcom Not working is it. #JustSaying
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Chris
(@Chrisso_MCFC) reported
@Mr21318 @IGcom Nah this issue is a global dns problem, use mobile data it’ll work
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Kevin & Deborah
(@BlendedFamilyUK) reported
@igcom #ig #igcom It might just be my account but IG is not working today - no totals (Funds, Margin, Available) and the Dax chart is not moving at all... browser and mobile app both affected
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Jason Sherer
(@jasonsherer) reported
@englandcricket @IGcom Clearly not working then
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Martin S
(@martinstrange1) reported
@englandcricket @IGcom Well it clearly isn't working. We have one of the worst teams in a generation. Only wholesale changes will make a difference. If you don't, the Indians will walk all over us and the Aussies.......well don't even go there!!
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Traders Only
(@MinajEducation) reported
@IGClientHelp cant log in help
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Steve L
(@stevrlnbrt) reported
@IGClientHelp So.. can not see any balances, add or withdraw funds. They said it was an IP issues probably sky. What utter bollocks. They obviously got hammered yesterday and don't want to lose any more money. Sort it out you wankers and give proper ******* answers...
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Ian Sellars
(@SellarsIan) reported
from
Pickering, England
@MarkTowse @IGClientHelp sky is having problems
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💰 𝑺𝒑𝒐𝒏𝒈𝒆 💰
(@TheMoneySponge) reported
@IGcom @Belcourtoi I use sky too and mine isn't working either what is the ETA for the fix and is is Sky aside or IG side? Only as of this morning
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Nick Probert
(@builthblue) reported
@IGClientHelp @IGcom Really really bad customer service. Why didn’t you report there was an issue 5 hours ago when I first spoke to you guys?
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HR1234
(@Am1n0_LDN) reported
@IGcom @Mr21318 do you know when you will fix your platform?
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⚓️⚓️PompeyBrad⚓️⚓️
(@thebradski007) reported
@IGcom @Belcourtoi Still playing up! Cost me on a day trade buggers. Placed trade on iPhone, didn’t show up in trades on iPhone - logged onto Mac and down $300. Still not showing on iPhone. Sort it out @IGClientHelp
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Mr.B
(@Mr21318) reported
@IGcom I'm not with Sky so there must be an issue your end.
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