IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 2 |
| Basingstoke, England | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
-
Daniel Keegan
(@changhazcome) reported
@IGClientHelp Please help me open an account!! I sent my documents in over a week ago and I am beginning to think there is an issue with IG.
-
Ryan Kia
(@Ryankia2) reported
@GrindertraderUK @IGcom Oh don't worry mate! Just curious, never had a similar problem. But, I wasn't involved with NMC so idk lol.
-
George
(@Prick4aTick) reported
@IGClientHelp can you please respond to my DM. Need an issue resolving
-
Dr Nobody
(@FreedomFan35) reported
@IGcom are you aware of an issue where open positions are not appearing on charts nor in the "open positions" section?!
-
Harshavardhan Reddy
(@Harshav30374148) reported
@IGClientHelp hi my account has been disabled For violations terms but I don’t know why I tried to appeal I have done everything like code to gmail but no reply nothing from your side please help me with my account please I have lot of memories in it . Thank you
-
Dean Brooks
(@lincartbrooks) reported
@wheeliedealer @GrindertraderUK @IGcom Maybe on one of their life support machines.
-
Hallie
(@ehbones) reported
@IGClientHelp hi my Instagram account has been flagged as spam (incorrectly) since July. I am tweeting all the insta support pages I can find since you people don’t just have costumer support. HELP!
-
King Veli
(@KingVeli11) reported
@IGClientHelp hey IG hope all is well, I’m having trouble with depositing money into my account. My IG app wouldn’t allow me to deposit more than 3k but I’ve read on IG’s website that the maximum limit in 99.9k. No one is answering the phones or emails, please help.
-
telugumesh
(@telugumesh) reported
@IGcom anyone here to help?
-
Ashley Noronha
(@noronha_ashley) reported
@IGClientHelp Getting an error when trying to buy a stock on London Stock Exchange: “Not suitable for European retail clients”. Bit strange it’s not suitable for me buy stock from LSE when I am in London..? Ticker: ARB
-
Garry
(@Garry27977708) reported
@IGClientHelp IG is run by f**king Muppets. Their second rate trading platform continues to crash at a moments notice and don't bet on being able to get hold of the useless, to$$ers by telephone to close your trading positions either. YOU HAVE BEEN WARNED!!!
-
Huseyn
(@Huseyn54889635) reported
@IGClientHelp Hi i have been trying to get my account activatrd fot the past week but no one answers the call on customer service, is there any other way to do it?
-
Grac
(@Grac06117764) reported
@Harshav30374148 @IGClientHelp Thought I had lost my old account when I got disabled and every attempt to have it restored failed until I met globalsecurityhacks on instagram help recover my account, go message
-
James Bailey
(@three_fitty) reported
@IGClientHelp Are there any new restrictions on Direxion leveraged ETF's on your platform? I can no longer open new positions via a CFD account, but forums also reporting errors for share accounts.
-
Rob Nelson
(@WeegieNelson) reported
@IGClientHelp I cannot find the trailing stop loss feature. Can you help me?