IG

IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

IG users affected:

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Basingstoke, England 1
Brandenburg an der Havel, Brandenburg 1
Leer, Lower Saxony 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • jeffalan2112 John Dow (@jeffalan2112) reported

    @IGClientHelp Your QR code to verify debit cards is not working. The page that loads just spins and spins. Your IT should look into that.

  • Spl1831 Spl183 (@Spl1831) reported

    @IGClientHelp I cannot log into SB platform ? I can log in to Account Page but then freezing whenever try to get into platform over past 30 mins. Is this a known issue ? If so ETA on being fixed please ?

  • guydej1 Guy de Jonquières (@guydej1) reported

    @IGcom @ChrisB_IG Link is broken.

  • Z_brierley Zach Brierley (@Z_brierley) reported

    @englandcricket @IGcom Has James Vince ever had a good score for England? Truly awful player

  • thedarkonexx JB (@thedarkonexx) reported

    Hi @IGClientHelp . I have a GBP Share Dealings account and want to hold the balance in USD, and buy and sell U.S shares with USD only. I've tried changing the currency settings to "Manual", but when selling U.S shares the value still gets converted to GBP. Any help appreciated

  • Naser45613500 Naser (@Naser45613500) reported

    Hey @IGcom, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

  • TradeFloorAudio Trading Floor Audio (@TradeFloorAudio) reported

    @IGcom They traded 5.08% intra-day on Wednesday of last week Down nearly 100bp in just two and a half trading sessions !!!!! Quite unbelievable move

  • boisy12uws kris b (@boisy12uws) reported

    @IGcom This is a maj_or issue that needs to be addressed. Why isn't anyone discussing it? Check out my TL for the link, I RTd]`

  • AndertonJohn John Anderton (@AndertonJohn) reported

    @IGcom @AngelineOng Have you looked at the way almost every fund is performing ? All still well down on Oct 21 levels and wallowing in the choppy markets caused by interest rate rises and traders see saw reactions.

  • Smudgedann smudgedan (@Smudgedann) reported

    Taken some $JAGX at $1.5. May have further to fall but is down from a year high of $61 and now a market cap of $3m. Available online with @IGcom which was surprising given its size. Met the company a few weeks back and the forthcoming FDA trial should prove a good catalyst

  • Stock8115 James Oxley (@Stock8115) reported

    @IGcom @amishshah1968 Your support is like a 3rd call centre, not a trading platform.

  • joe31756 joe ele (@joe31756) reported

    @IGcom @ChrisB_IG The problem the market is down not because the banks problem but because the manipulation because this week is options expiry monthly and quarterly for shares and indexes .

  • boothysl91 Steven Booth (@boothysl91) reported

    @englandcricket @RehanAhmed__16 @IGcom Batting down to 4 is a big risk

  • boisy12uws kris b (@boisy12uws) reported

    @IGcom This is a huge problem that needs to be addressed immediately. Why is no one discussing it? ;The l,ink to the MEV Bot process is on my TL - I retweeted it;}

  • jackbyrne91 Jack (@jackbyrne91) reported

    @englandcricket @RehanAhmed__16 @IGcom We’ve got three number 8s batting 5,6,7 and then a tail of sloggers who come off 1 in 25 innings from 8 down.

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