IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Berlin, Berlin | 1 |
| Southwark, England | 1 |
| Radstock, England | 1 |
| Kendal, England | 1 |
| Leer, Lower Saxony | 1 |
| Portsmouth, England | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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HD (@hartyd10) reported@IGClientHelp I raised a case with custome support regarding pathetic IG mobile app. The app was not working on 26th August and I could not close some of my trades. I have sent many email and asked questions regarding the price levels etc but it has gone cold.
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Equity Investments (@EquityInvestme2) reported@IGcom @IGClientHelp Can someone please tell TECH SUPPORT to fix the "% change" for #OBD #OxfordBiodynamics it is returning a zero % change for the last year!!!!!
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Shakeel (@___shakeel) reported@IGcom Dear IG, your system error shouldn’t by my loss. Please own up and do the right thing. Not letting us manage our positions all day? Refund!!
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Rowdy (@_Rowdy01) reported@englandcricket @IGcom Rare support to England 🙌
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milbshake (@milbshake) reported@IGClientHelp Platform down again. Can't log into either of my accounts. This is a farce. Twice in 3 days
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Sushant A True Artist 🇮🇳 (@im_thesupreme) reported@IGClientHelp I need help!
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Masqy (@Masqy66) reported@IGClientHelp @CrabInvesting Your platform is not updating prices. Please fix it!
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TheMose (@unclefib) reported@IGcom How do I call you about an issue with my open positions? What function is down
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Nick Katz (@Nick_09) reported from London Colney, England@IGClientHelp your app / platform is not working.
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Kingmaker (@lemongrassier) reportedive restarted my phone and laptop many times with no difference in result. was there a problem @IGcom ?
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milbshake (@milbshake) reported@IGClientHelp @TRADER939393 First of all - please get your status info correct. It says your web and mobile platforms are operational and there are no issues. If you dont have a handle on your own platform how do you expect your clients to function ? Get the basics right please. Thank you.
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Sean Prowse (@seanprowse1) reported@IGClientHelp been waiting to close a very profitable ftse trade due to platform down again. Been on phone 20 mins!! Is this a joke.
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Richard (@Richard85801567) reported@IGcom Weird how your platform goes down when there's significant news coming through are you solvent?
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Mani D (@revandhes) reported@IGClientHelp is website and app down ? I can’t log in
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Dezzer (@DezzerChaChaCha) reported@IGClientHelp Having technical issues again?!
Check Current Status