IG

IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

IG users affected:

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kendal, England 1
Leer, Lower Saxony 1
Portsmouth, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • TraderTed4 TraderTed (@TraderTed4) reported

    @IGClientHelp your AUSTRALIA 200 Cash Did a massive drop that wasn’t replicated on the futures. Might be an error.

  • h_a_trading HWA (@h_a_trading) reported

    @IGClientHelp @IGClientHelp logged out, logged in, same problem, happening on both PC and Android app. Same thing happened a few months ago before being resolved so someone must know something?

  • VictoriaS_IG Victoria Scholar MSTA (@VictoriaS_IG) reported

    I'll be live in the @IGcom platform at 7:30am UK talking about: -Europe set to open lower -SPX tops 4500 for 1st time -S.Korea is first developed country to raise rates since covid -Oil snaps 3-day win streak -Greggs hit by supply issues -Salesforce jumps after-hours on earnngs

  • KayeBasil Basil Kaye (@KayeBasil) reported

    @IGcom Hi Anda Thanks for your earlier reply. This is still not working without a manual refresh so any idea of when this will be fixed ?

  • stevrlnbrt Steve L (@stevrlnbrt) reported

    @SellarsIan @MarkTowse @IGClientHelp an ISP with problems will not stop you from setting a stop loss or close a position. It's an IG technical issue and they are not coming clean about it. I lost money this morning because I could not close a position.

  • thebradski007 ⚓️⚓️PompeyBrad⚓️⚓️ (@thebradski007) reported

    @IGcom @Belcourtoi Still playing up! Cost me on a day trade buggers. Placed trade on iPhone, didn’t show up in trades on iPhone - logged onto Mac and down $300. Still not showing on iPhone. Sort it out @IGClientHelp

  • HaraldHadrada2 Harald Hadrada (@HaraldHadrada2) reported

    @Blowster85 It will trade 3s maybe 4s next week if Arcadia sling shots KING but this access is a joke roll on OTC as @IGcom are being a huge let down.

  • TheMoneySponge 💰 𝑺𝒑𝒐𝒏𝒈𝒆 💰 (@TheMoneySponge) reported

    @IGClientHelp @IGcom fixed for me what was the issue please

  • GinaSomerhalder Brothersbond burbon (@GinaSomerhalder) reported

    @IamDomonique__ @IGClientHelp Hey sorry for the inconvenience I was having same issue with my fanpage account and discord which I have a whole lot of memories someone reccomend me to pearlunlock on insta, telegram or WhatsApp +1 (509) 204-1229 she help get the issue done in an hour she's real and legit friend

  • v4vinni Vineet Goyal (@v4vinni) reported

    @IGClientHelp Hi I am facing some serious problem, I have open account on IG and deposit some money now I am being threatened by some people on Whatsapp number and forcing me to deposit more money otherwise they will seal my account and case against me. I am from India.

  • suagrius Suagrius (@suagrius) reported

    @IGClientHelp hiya is the site down?

  • AMW1013 AMW101 (@AMW1013) reported

    @IGClientHelp I have used both Sky and EE mobile and it is still not working on either. Yet the andriod app on the tab is working.

  • TradeHunter8 TradeHunter (@TradeHunter8) reported

    @IGClientHelp you having a server issue in the US?

  • wasarunner1 wasarunner (@wasarunner1) reported

    @TheMoneySponge @IGClientHelp @IGcom Unfortunately issue like this can sit with the ISP then you're screwed until they fix it. I always keep two ISPs live (second via work VPN) in case this happens. Can't afford to not work (or trade).

  • KrithivasanVen1 Krithivasan Venkatramani (@KrithivasanVen1) reported

    @englandcricket @root66 @IGcom Best opportunity to go past Lara's 400. Bat the entire day tomorrow and hoping other batters support you. Plenty of time....

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