IG

IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

IG users affected:

Less
More

ig-broker Hero Image

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kendal, England 1
Leer, Lower Saxony 1
Portsmouth, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • JJLFC_ Josh 🇮🇱 (@JJLFC_) reported

    @englandcricket @IGcom No Broad terrible from us.

  • abhay_sahota Jimmy (@abhay_sahota) reported

    @hdhdnxh627w7w @cricvizanalyst @IGcom In first test he completely misjudged the line of ball. In this test he played down the wrong line. There was nothing unplayable about these *****.

  • ChiamKeegan Keegan Chiam (@ChiamKeegan) reported

    @IGClientHelp U cannot just apologize, we are talking about real time trading, I have missed serveral profit trades entry just because your system have some problems on certain group of traders ONLY. This is by far the worst event I have encountered. I will be quiting trading with IG.

  • scoot3r83 scoot3r83 (@scoot3r83) reported

    @IGClientHelp @ProRealTime @IGClientHelp Time I escalate the issue 0.01 increments of partial close on CFD's further up the tree I believe. No action taken, no response received in a week. Support? Client Help?

  • desai_naina Naina Desai (@desai_naina) reported

    @englandcricket @IGcom And look at where we are already! 2 wickets down with 11 on the board!! Malan didn't need to play that ball from Hazelwood at all!! Stupid loss of his wicket!!

  • omenka_michael Mikella❤ (@omenka_michael) reported

    @MrJSimmsTrades @IGcom My business account was disabled too for no reason, appeal never work..i got no response from support I was able to recover my account with the help of @cybers_recovery message him I can help you He is highly recommended

  • scoot3r83 scoot3r83 (@scoot3r83) reported

    @IGClientHelp @ProRealTime @IGClientHelp Still nothing done on this, no response from my reports as per your procedures. Why does anyone bother with you guys? Do you really have a support team?

  • theOGDoogEsq O.G. Doog Esq., (@theOGDoogEsq) reported

    @IGcom @rosbergxracing Is the platform currently down?

  • StUaRtJaCk33 BeTTer TraDeR (@StUaRtJaCk33) reported

    Cannot access my IG account @IGcom - Is there platform outage?

  • StUaRtJaCk33 BeTTer TraDeR (@StUaRtJaCk33) reported

    Help - I cannot access my account - the charts are not opening up?...@IGClientHelp

  • MSwift94 Dr Matt Swift (@MSwift94) reported

    @cricvizanalyst @IGcom Offer nice support (not recklessly)

  • mickenell MC Owl 🦉 (@mickenell) reported

    @englandcricket @IGcom Awful start

  • FColoe Fred Coloe (@FColoe) reported from Dublin City, Leinster

    @IGClientHelp Hi guys. Mobile app is not loading. Help please. Thx

  • RobBowmanUK Rob Bowman (@RobBowmanUK) reported

    @IGClientHelp I opened an IG account last week. Trading was nice and easy but your 2 Factor Authentication does not work. Your support team had to disable it twice. Do you have any plans to fix? Why not use Google or MS Authenticator apps?

  • Morgsmudge Kumar 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Morgsmudge) reported

    @abhinav_singh4 @englandcricket @IGcom My bad 🥲

Map Check Current Status