IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 2 |
| Basingstoke, England | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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howihjr
(@howihjr) reported
@IGClientHelp Guys?? this is a joke? answer the phone? any help? WHAT ARE YOU DOING??
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andrew michaelides
(@andrewmichaeli8) reported
@TheFCA you need to investigate @IGClientHelp you can not close any positions and then there platform went down . Compensation for all customers I am losing hundreds of pounds this has to be illegal
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Keith Ellis
(@KeithEllis84) reported
@IGClientHelp Sort it out IG - You're starting to look as budget as RH! Let us login already.
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zFI
(@ZhufengL) reported
@IGClientHelp crash today again!!!!!!!!!!!!!!!!!!!!!!!
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Kamar Khan
(@k_u_i_khan) reported
@IGClientHelp WTH happened? 3 Days in a row? Why cant you fix your platform?
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JohnBoy
(@JohnBoyyTrader) reported
@IGClientHelp helloo?? WTF are you doing??? I cant call you, no one answers live chat and can't get into my account. have you been bought out by ******* robinhood or something?????
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wakawaka
(@gamerti44700836) reported
@IGcom why are you down?????? you are costing me money this isnt right!
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Robert Tomic
(@RobertTomic) reported
@IGcom System down again, 3rd day in a row😡
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Matthew Skelton
(@skeltz87) reported
from
Romford, England
@IGClientHelp your platform is down and can’t make trades please help
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Akash Lagad
(@akashlagad90) reported
@IGcom IG this is ridiculous, I am unable to access my stocks and money on mobile or PC. This has gone on far too long now for 3 days - We have a reddit thread and are going to rally legal action unless you can fix your platform. This is bull **** - you are holding our money!
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Samuel
(@samuelday_) reported
@IGClientHelp you’re app is down.. again.
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Lumyus
(@lumyus) reported
IG down 3rd time in a week within 2 minutes of US market open. Got back working. Then shut down within 2mins of B period opening. Truly unacceptable. It's not as though they currently let Retail trade Bitcoin or GME, anyway. Balancing themselves before letting us in? 🤔 @IGcom
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deboonkers
(@deboonkers) reported
@stuie1963 @IGClientHelp @IGcom Do let me know if you want another cosign. I have 800 loss so far because of these issues.
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PITT
(@PITT21156447) reported
@IGcom P. S IG are not having any issues. They have closed the platform intentionally and then removed stocks so they don't have the same backlash as RH. But the evidence is now there so hopefully this will be picked up and used legally too. This a daylight robbery. Where is the Law.
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andrew michaelides
(@andrewmichaeli8) reported
@TheFCA What if @IGClientHelp just shut down platform abs stop you selling positions. Are we covered then ? You could not sell anything on any stocks then the whole system crashed
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