IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 1 |
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Yoda
(@yodahanforce) reported
@DirtyJohn85 @IGcom IG is having problems too
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Oliver Fry
(@goole72411159) reported
@IGcom Hey IG since your platform is down when I bloody need it, I guess you wont be charging me any more fees right.. ?@IGcom
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Fred Coloe
(@FColoe) reported
@IGClientHelp Hi. Getting error messages re IG platforms? What’s going on? Happens EVERY TIME there is increased volatility.
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Jason Nicholls
(@jas251068) reported
@IGClientHelp Your website is down again , what sort of joke outfit are you ffs
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Intrepid Investor
(@Intrepid_Invest) reported
This is the 3rd day that @igcom @IGClientHelp has crashed when the market bounces off major support. Absolutely criminal behaviour. CROOKS.
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Anand Patil
(@anandpatil69) reported
@IGcom Can’t load my positions on app and on web! Is there an issue?
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Damon.Winnard
(@damonwinnard) reported
@IGcom Finally got through to someone after an hour on hold. Apparently my account is effected by an IT glitch meaning half 1/4 of my account funds are reserved for no reason 🙈. Been like that since Tuesday. Soon as they sort it I will be withdrawing everything to a different site.
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a
(@ctbuk73) reported
@IGcom You take our commission and just **** us by not letting us use our own money.
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london-oil-trader
(@oiltraderlondon) reported
@IGClientHelp ig down again
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M1das_Touch
(@The_M1das_Touch) reported
@IGClientHelp Platform down yet again?!...I expect much more of a FTSE250 International Broker.
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Rahul Patel
(@RahulPa24982376) reported
@IGcom Rubbish.... Fix it instead of play with it...
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Travel_crypto
(@Travelcrypto1) reported
@IGcom systems down again 3 days on the bounce..
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Graham Pattle
(@pattlegr) reported
@IGcom System is down for third day in a row! Unable to trade
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Jack
(@jack_r_m) reported
@IGClientHelp your platform is down again, third time in the past three days. Clearly not for for use.
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Phel
(@ephelephrine) reported
@IGcom Why can’t I access my account in all of your platforms? Tried calling customer service but no answer!