IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Basingstoke, England | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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IG Issues Reports
Latest outage, problems and issue reports in social media:
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Doug M
(@dougtmurphy) reported
@IGClientHelp currently unable to buy $O Realty Income Corp. I get a message saying something about it being a complex equity. Help please?
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Pete
(@birch999) reported
@IGClientHelp why is your web platform running so poorly? At least the last two days. Cleared cookies & cache. Not an hardware issue. Broadband speed 30mgbs+
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Compliance Doctor
(@ComplianceConst) reported
@IGClientHelp I tried livechat but got shut down - tried email but got no response - anyone working at IG?
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Guy Weston #FBPE #FBPPR #XR🇪🇺🇬🇩
(@maurillac) reported
@IGClientHelp Do you know why I suddenly get error messages when setting price level alerts (I spoke to someone on your helpline and they asked that a screenshot be sent to the email address, sent 14/9, no reply yet) but have no problem setting indicator alerts?
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TRADINGLOUNGE
(@TradingLounge) reported
@IGClientHelp No, I don't have time. But you should really look into the NYSE: BHP price as its horribly wrong on your ProRealTime platform and I don't mean a 'Making Market' error like your have on your Gold charts.
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Saint
(@saint1966) reported
@IGClientHelp when will you address the @ProRealTime feed issue on ASX stock it's been over a month ??????
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ranjan gupta
(@ranjang61790352) reported
@IGClientHelp i need help in mt4 platform how to put 20sma and 200 sma please
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Joel Samuel
(@JoelGSamuel) reported
@IGcom you have one of the worst multi-factor authentication systems I have seen. I don't understand why I have to put the 2FA code in the same box as my password.
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JB Smith
(@Chartist1) reported
@IGcom @DaveHcontrarian You sound like your expecting a repeat of the 1989 Nikkei 225 meltup and melt down.
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Gargoyle
(@Robski_9) reported
@IGcom Is your site particularly slow today? Having real trouble with it. Any issues at your end? Thanks
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AnnRaj
(@anandhinagaraj) reported
@IGClientHelp emailed corpactions regarding take up of ezj rights issue but haven’t got the confirmation yet. Can you pl help
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Anna Marie's Heavenly Hair MK ✂
(@heavenlyhairmk) reported
@IGClientHelp I'm looking at purchasing (investing) in a share or 2 in Olaplex (OLPX) on the Nasdaq if possible? I do not wish to trade in stocks and shares, I simply wish to purchase a couple of shares and then wait - long term. Is this something you can help me with? Thanks
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XIG
(@XIGMAR) reported
@IGcom @DaveHcontrarian PM's and miners will be destroyed!!!! DAMN ME that I have not sell everything in august of last year!!!!
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JB Smith
(@Chartist1) reported
@DaveHcontrarian @IGcom Well, I think the melt down trigger will be 2500$ gold. I just don't think the Fed can stomach it.
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Steve Ryan
(@_SteveRyan) reported
@IGClientHelp it's 7am Sunday. Your site says your cust service is open. I've been on hold for 40 mins. Looks like you're not open to me!
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