IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Radstock, England | 1 |
| Kendal, England | 1 |
| Leer, Lower Saxony | 1 |
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Stu
(@minnesotastu) reported
@englandcricket @IGcom A truly awful team
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Nick's Pizza
(@rhoml) reported
@IGcom we need to talk, the MFA application is terrible from a UX perspective.
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Eddy edster
(@eddy_tedster) reported
@IGClientHelp Is there a problem with the Tweets/Notifications feed on the right of one's dashboard? Does not seem to update any more.
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nadiahill
(@nadiamariahill) reported
@englandcricket @IGcom to win that game because now yet again another pitch to sort west indies and winning the toss and changeing a bower some players and the captain for west indies should of been banned for the slow over rate in the last game england captains have been
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bilhas
(@bilhas86) reported
@IGClientHelp I am constantly ignored by your compliance team, your incompetent helpdesk delayed in helping me. and now they are blaming me for something i was not even aware of. i need urgent help. IG is one of the biggest platforms SHAME OF IG FOR THE POOR CUSTOMER SERVICE.
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Tradeanator
(@Tradeanator) reported
@IGClientHelp @IGAus Guaranteed stop loss not working!!! WTF... sort your crap out... has to be 672 pts from the position open rather than the 10!!!
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Bill
(@B_SandhuLondon) reported
@nepalruckus @IGcom Damn these people !!
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MXTTHΞW ☮️
(@MatthewSpurr) reported
@IGClientHelp are you legally allowed to undo closed trades if you've allowed the trade to be placed and gave no prior written warning of issues or restrictions? Is that legal? #Zinc #Nickel Please link me the relevant bit in the Terms if you wouldn't mind. Thanks
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milbshake
(@milbshake) reported
@IGClientHelp Thanks. Also as of today, the platform is lagging on prices (1-2 secs - I have 2 accounts so can verify one from the other) and more imp the positions are out of date - they don't update, needs refresh every time. This happened before last year, can your team please fix asap. thx
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bilhas
(@bilhas86) reported
@IGClientHelp IG app crashed so I contacted IG chat to fund my account, I was told she cannot help, later she called still incompetent wasted my 26 minutes. my account was in liquidity. IG is not accepting their debacle customer service. this is shameful and embarrassing,FIX-IT
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Gareth Powell
(@rest64) reported
@englandcricket @IGcom So here we go again! Do we never learn? Crawley cannot play a straight bat consistently to a straight ball. He is simply cannon fodder to any good bowler. Lees plays down the wrong line and Root leaves a well pitched up straight one off his back foot.
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Andrew Walker
(@Andrewjwal26) reported
@englandcricket @IGcom New team, same useless batting lineup with four wickets down for 51 runs. So this team is just as pathetic as the one in Australia before it.
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nadiahill
(@nadiamariahill) reported
@englandcricket @IGcom maybe england should of bowled first or it needs a new captsin and root should step down and less they should stop playing at the moment and untill they sort them selfs out but it looks like root got the toss wrong and should of bowled first and bat better
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Andrewdc208
(@andrewdc208) reported
@IGcom - The alerts pop ups on the desktop version are terrible n never stop even once closed, (thus preventing new windows being opened)-really annoying, pls fix this
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Les 🇬🇧🏴
(@lglaw8) reported
@englandcricket @IGcom Probably the worst England team to ever leave these shores!
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