IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

IG users affected:

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• Punjabi Jams (@PunjabiJams) reported 5 minutes ago

  @IGClientHelp I have spent hours waiting on the phone, no email and social media response think you could do with some investment into customer service as this is ridiculous

• Muhammad Shad Arzani (@ShadArzani) reported 7 minutes ago

  @IGClientHelp Hi. If anyone available at all IG to help unlock an account. Tried online chat and phone but have been waiting for long!

• Taehyun Baek (@baek_taehyun) reported 7 minutes ago

  @IGClientHelp Please respond to my emails. I have sent three already over the past two days. Please help with issues with my account regarding fund withdrawals!

• Ride Safe With Us LLC (@DeWayneHensley) reported 12 minutes ago

  @IGClientHelp MT4, Trying to place trade. Continue to get error “off quotes” , help PLEASE

• El Fern (Taking the P*ss) (@BucklerFern) reported 15 minutes ago

  Either that, or IG is having some 'issues' that are unclear. Something is not adding up here. @IGClientHelp @IGSquawk

• conor 💙 (@conor__clarke) reported 17 minutes ago

  @IGClientHelp have been on hold for 15+ mins regarding an account problem??

• Charl (@Charl16201311) reported 18 minutes ago

  @IGClientHelp Hi I need help...cannot place a trade, the error is that i am hedging...the problem is that I have not placed any trades yet, so how can I be hedging? I can place a long, but not a short...?

• Syed Haider Kazmi (@mushadi514) reported 20 minutes ago

  @IGClientHelp Good evening I can not Lunch Real Pro Application From IG Live Account Error code 1003 !!!!!!!!!!! Can Fix that Issue ? Thanks

• jimmy mismar (@jamal_mismar) reported 24 minutes ago

  @TheStreet @IGcom won’t allow any buying of CC positions, only closing. Anyone else had this problem?

• kje - FREE ASSANGE NOW🍎 (@zdok) reported 25 minutes ago

  @IGClientHelp No. It's not something unique to me. It applies to all of your clients with long-dated spreadbets on the list of stocks for which positions will be closed on March 29. IG needs to publish its policy for resolving this problem. It's not rocket science.

• Josh (@Josh21318170) reported 30 minutes ago

  @IGClientHelp Hey, I need to find out my account manager's email address. Something went wrong and now I have absolutely no way of contacting them unless they contact me first. I will give you more details in DM's if you're able to help me out

• Rupsy (@rupsy007) reported 31 minutes ago

  @IGClientHelp Hi, I am having issues withdrawing my funds?

• Muhammad Shad Arzani (@ShadArzani) reported 31 minutes ago

  @malinda63998104 @IGClientHelp I am facing exactly same issue at the moment

• Mark O'Donnell (@markodonnell10) reported 31 minutes ago

  @IGClientHelp Sorry - I can’t get through to your help desk - I don’t have hours to wait on the phone I’m afraid - can you help?

• Simona (@s33m33P) reported 32 minutes ago

  @el_Petrikaitis @IGClientHelp Hi, I have the same problem. Have you managed to sort it yet. So frustrating .....

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