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IG

IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

IG users affected:

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sérignan, Occitanie 1
Perpignan, Occitanie 1
Bordeaux, Nouvelle-Aquitaine 1
London, England 1
Markt Schwaben, Bavaria 1
Castleford, England 1
Paris, Île-de-France 1
Brussels, Brussels Capital 1
Upminster, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • Nickpurn300
    Jebiga 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) reported

    @IGcom morning. You have blocked my account, your help desk can give me no reason for this. I have tried 3 times to withdraw my balance to no effect, your help desk say there is no record of withdrawal application even though I have email conformation. Is there an issue?

  • afzal_zara26257
    Zaraq Afzal (@afzal_zara26257) reported

    @englandcricket @IGcom An innings of highest quality by Joe Root.

  • McAdamNo5
    TomMcAdamNo5 (@McAdamNo5) reported

    @NWSportDave @englandcricket @IGcom Awful standard bar root and brook

  • GetChillSnoopy
    Joseph Mata CRYPTO (@GetChillSnoopy) reported

    @IGClientHelp withdrawals getting denied, no reason explained. Email sent and now account cannot login. Of course this happens when the weekend hits.

  • MiaJenkinsonXXx
    SimplyGreat (@MiaJenkinsonXXx) reported

    @MWJS82 @englandcricket @IGcom They could have all the warmups they want and it wouldn't change the outcome as long as you have Key, McCullum and Stokes in background. I hope everyone is bracing themselves for the most embarrassing series loss we've ever had down under

  • kryptogem110x
    Kryptogem110x (@kryptogem110x) reported

    @IGcom Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only.

  • Woodywudpeck
    gin&pinklemonade (@Woodywudpeck) reported

    @Jack_Donaghy1 @IGcom I did at 3.16pm after the supposed time of the change really bad form imo

  • chrissies141
    Christine Slimm (@chrissies141) reported

    @englandcricket @IGcom Pity Atherton is commentating, I really think he has a down on English cricket.

  • investing256
    JJ (@investing256) reported

    @IGcom I've just heard IG are withdrawing the RSP service from your stockbroking accounts. Is this true ? If so, why have you not given customers several months notice so we have time to move accounts elsewhere ?

  • Nice_GuyEddie
    Guy Edwards (@Nice_GuyEddie) reported

    @ChazWood5 @englandcricket @IGcom Probably the worst prepared and managed

  • AZMIH_Rosen
    Rosen (@AZMIH_Rosen) reported

    @englandcricket @IGcom Absolutely school boy error from #HarryBrook

  • Amynah_Aziz
    Amynah (@Amynah_Aziz) reported

    @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

  • QuantumStateX
    QuantumX (@QuantumStateX) reported

    @IGcom Customer Service Down

  • IGcom
    IG (@IGcom) reported

    @Heetan001 We're really sorry to hear about your experience. That’s certainly not what we strive for. If you're still waiting for a resolution, please send your account number and a brief summary of the issue to @IGClientHelp via DM so we can investigate and assist you further.

  • ChinUpChubbly
    Neil Sanderson (@ChinUpChubbly) reported

    @maneco1964 @IGcom Forgot my phone today, just found out $50 barrier is broken 👍

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