IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Nyle Levi
(@nylelevi) reported
@IGcom I'm still not able to get into my account since last night due to your platforms log in issues!
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Leslie Annan-Forson
(@laf2) reported
@IGClientHelp your systems are down? Cannot log in. Your phone lines also down? Keeps disconnecting when trying to call.
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Tody
(@Tody95641607) reported
@IGClientHelp why is ur platform down now9?
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Habib El Amiri™
(@LongTradeBrain) reported
@IGClientHelp It was all resolved after a little while. Although I think it would have been nice to email your customers as it happened. In the same way that you email for news so that we know it is a general issue you are working on. Just a thought.
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MadAtMarkets
(@Mad_At_Markets) reported
@modges_m @IGClientHelp It's not specific to you. Global error
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Adam Galpin
(@galpination) reported
@IGClientHelp why can't I log into my online account. Keep getting an unexpected error message. This is costing me money!
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Qamar Hussain
(@qamar_hussain1) reported
@IGClientHelp Why has it taken IG this amount of time to engage with a serious issue? And whilst all of this is taking place, it's perfectly fine for IG to expect a day trader to remain totally stagnant whilst you think of a lame excuse?
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jonnywillamson
(@jonnywillamson) reported
@IGClientHelp platform down
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lee
(@powertrader74) reported
@IGClientHelp help please i cannot log into my spread bet account?
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jaxx7048
(@jaxx7048) reported
@IGClientHelp funny that no one picked up the phone when I dialled in as an existing customer but i was attended to when I dialled in as a new customer. Great service!
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Dorin Symon
(@DorinSymon) reported
@IGClientHelp multiple emails, phone calls, webchat since December, over 10 hrs of effort to find a solution...and yet no help, not even a response from IG to activate my account. About to leave!
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jaxx7048
(@jaxx7048) reported
@IGClientHelp does anyone work at IG these days? I have been ringing for 10 mins and no one is picking up... your customer service is ****
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Julian Bell
(@belljul) reported
@igclienthelp when will your platform be back up? It's down in Android app, edge and chrome!!
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SellSide S.p.A.
(@SellSideChile) reported
Hey @IGcom, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
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stimmi neutron
(@stimmi_neutron) reported
@IGClientHelp i cant login to my trading account help!
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