IG

IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

IG users affected:

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Radstock, England 1
Kendal, England 1
Leer, Lower Saxony 1
Portsmouth, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • segagamer フアン (@segagamer) reported

    @IGClientHelp So when are you upgrading your server infrastructure?

  • dirossiale Ale (@dirossiale) reported

    @AngeloR30700761 @IGcom @aussieg7 I'm holding large spread bets positions. Once, I close these, I will close my account. They've been bad more times than not. I'm going to spend the weekend gathering all the evidence of the issues I had with them since the summer of 2020. The Fca needs to act. Too many complaints

  • maneco1964 maneco64 (@maneco1964) reported

    @LawrenceLepard @Old_soul84 That's outrageous. They are destroying capitalism ( not that we have real free-market capitalism). I had a few hundred AG with a @IGcom but liquidated them as they kept freezing my account. I'm going down the Olivia Newton-John route: let's get physical!

  • AngeloR30700761 Angello B (@AngeloR30700761) reported

    @dirossiale @IGcom @aussieg7 Remove your cash from IG use other brokers...tried to blame my home network today when their platforms are down. Any excuses not to compensate.

  • hussaimo Hussaimo (@hussaimo) reported

    @IGcom Its still not working, absolute joke

  • aimisthegame123 aim is the game (@aimisthegame123) reported

    @IGClientHelp I lost a trade coz of their glitch after 2 hours on the phone waiting I maneged to get reimbursed for the trade that I lost

  • TTwfake The Deep State (@TTwfake) reported

    @IGcom Sounds like IG is facing insolvency from bad risk management. I'm moving my money out before they collapse and suggest everyone else do the same. This type of behaviour should not go unpunished.

  • DavidPe37451789 David Peterson (@DavidPe37451789) reported

    @IGClientHelp Terrible service recently. 2nd time in 2 days and happening more and more often. No one answering the phones and a live chat that no one responds to. What goodwill gesture will you offer to stop me going elsewhere because I'm out of pocket over the last 2 days?

  • aimisthegame123 aim is the game (@aimisthegame123) reported

    @IGClientHelp I lost a trade coz of their glitch after 2 hours on the phone waiting I maneged to get reimbursed for the trade that I lost .. so please do the same if your In my position

  • ClaudioHoban Claudiu Hoban (@ClaudioHoban) reported

    @IGClientHelp Coincidently when my account was 6000 higher than when you resumed trading. Absolute thieves. Every need to leave a review with this service.

  • RLTFX RLT (@RLTFX) reported

    @Bowen85AI @andrewmichaeli8 @IGClientHelp Yeah three days now I’ve had tonnes of trouble getting on for at least an hour.

  • sofia_benj Sofia Benjelloun (@sofia_benj) reported

    @IGcom Why do you charge us 10 pounds per trade ? #injustice i trusted your platform #help

  • MarkFetters Fetts (@MarkFetters) reported

    @IGcom ‘Prioritise the service’...not quite sure you’ve been doing any service to your clients this week.

  • ism12 ian minshaw (@ism12) reported

    @IGcom yet another institution trying to shut the retail investors down with huge margins but happy to take profit when they get it wrong GameStop corp a joke

  • FourFour_Stu Spencey (@FourFour_Stu) reported

    @IGcom Well, you've managed to make and lose a customer in the space of one week.

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