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IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

IG users affected:

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Stuttgart, Baden-Württemberg 1
Brest, Brittany 1
Valence, Auvergne-Rhône-Alpes 1
Le Puy-en-Velay, Auvergne-Rhône-Alpes 1
Elne, Occitanie 1
Paris, Île-de-France 7
Annecy, Auvergne-Rhône-Alpes 1
Rio de Janeiro, RJ 1
Düsseldorf, NRW 1
Brisbane, QLD 1
Les Sables-d'Olonne, Pays de la Loire 1
Walcourt, Wallonia 1
Sarreguemines, ACAL 1
Gevrey-Chambertin, Bourgogne-Franche-Comté 1
Tours, Centre 1
Strasbourg, ACAL 1
Zwickau, Saxony 1
Sarrebourg, ACAL 1
Dendermonde, Flanders 1
Toulon, Provence-Alpes-Côte d'Azur 1
Edinburgh, Scotland 1
Elstree, England 1
Athens, Attica 1
Slough, England 1
Kettering, England 1
Bordeaux, Nouvelle-Aquitaine 2
Melbourne, VIC 2
Achim, Lower Saxony 1
Elbeuf, Normandy 1
Bad Kreuznach, Rheinland-Pfalz 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • HaraldHadrada2
    Harald Hadrada (@HaraldHadrada2) reported

    @IGClientHelp Can you please update us ASAP. Your service and response is toilet. You used to be a pillar or trading and standards. Your now well.......

  • PeriHelion96002
    Perihelion (@PeriHelion96002) reported

    @network_surrey @IGcom Same problem. On the phone to their helpdesk - been kept on hold for 1.5h now.

  • andrewdc208
    Andrewdc208 (@andrewdc208) reported

    @IGClientHelp did ur system just go down?

  • ParafuryDeng
    Timthy (@ParafuryDeng) reported

    @IGClientHelp Hi, do you have an estimate for when the login issue can be resolved ? For IG Australia

  • wsbxsg
    wsbx (@wsbxsg) reported

    @IGcom IG down again!! wtf man

  • dv8or1
    DV8OR (@dv8or1) reported

    @IGcom what has happened to your customer service?? I have been trying to connect with someone via WhatsApp, phone and email and haven’t got a response…!!! This is becoming unacceptable and is enough to make me reconsider my account.

  • The_Huntsman23
    The Huntsman (@The_Huntsman23) reported

    @IGcom Can't seem to get a hold of anyone here IG...got an unexpected error on my login and can't access the account. the AI chat bot is frozen or it's busy

  • BreakoutCV
    Breakout Capital Ventures (@BreakoutCV) reported

    @djp4976 @IGcom @LondonSouthEast I get live trade quotes with IG, only have an isa but there’s no alteration to the service from my experience! Never had RSP or L2

  • anandhichetlur
    AnnRaj (@anandhichetlur) reported

    @IGcom @IGSquawk IG is not handling my isa transfer in request well. AI based help centre or WhatsApp doesn’t help. On the phone for 15 minutes to hear the same message. Very disappointing service. can you help please

  • iain__clarke
    Iain Clarke (@iain__clarke) reported

    @IGcom @IGClientHelp your platform is down. When will it be open?

  • iKoppie
    iKopite 🏆*20 (@iKoppie) reported

    @IGcom Can you at least update on the website outage? Zero comms or response from support

  • OD2Trades
    OD2 Trades (@OD2Trades) reported

    @Molibar @IGcom down for me too

  • daveodee
    Daveodee (@daveodee) reported

    @GeordiePhilUK @IGcom @IGClientHelp I see IG as quiet on here as their customer service was during the outage.

  • InvestTortoise
    Tortoise investor (@InvestTortoise) reported

    @andrewdc208 @IGClientHelp I'm having the same problem. You can't even view the server status page 😵

  • ankit_atri_99
    Ankit Atri (@ankit_atri_99) reported

    @englandcricket @IGcom what a quality bowler, shame on stokes n mccullum mafia who never give Ollie robinson a fair chance, he should've been the leader of eng's bowling after anderson n board.

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