IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 3 |
| Basingstoke, England | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
| Hannover, Lower Saxony | 1 |
| Stade, Lower Saxony | 1 |
| Berlin, Land Berlin | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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scoot3r83
(@scoot3r83) reported
@IGClientHelp This is now more than 2 months that you cannot keep your data running on PRT, all of which you said you were implementing a fix a month ago. How many clients will need to leave before you listen and hand on the 'useless' award to someone else? @ProRealTime
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Priyanshgaur
(@Priyanshgaur8) reported
@IGClientHelp im from india and im unable to login IG account nor im able to open new demo or live account?? earlier i have made an acccount only the verification was left.please help me??
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TV UTI NEWS
(@KumarRtx) reported
@IGClientHelp IG please help
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City 😎
(@CitygirlTrader) reported
@im_thesupreme @IGcom Thay have done well resolving the issue... I think...
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Arya
(@immeenus) reported
@sparrow_jrs @cricvizanalyst @IGcom * against quality teams
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Mr K.A.A
(@kev123703) reported
@IGcom @IGcom @IGClientHelp what’s with your mobile app? Loading charts from the ticket screen isn’t working u less you press and hold charts looks like y’all need to fix some of the bugs
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Rich B
(@Richard52863033) reported
@IGcom Bad choice of picture in a climate crisis
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scoot3r83
(@scoot3r83) reported
@IGClientHelp Are you awake today? This is now more than 2 months that you cannot keep your data running on PRT, all of which you said you were implementing a fix a month ago. How many clients will need to leave before you listen and hand on the 'useless' award to someone else?
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Barry Lewis
(@BarryLe62234850) reported
@IGcom what’s the problem with the lagging on the app thought it was my internet but been going on since yesterday at different places 🤷
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Andrius Mostauskas
(@aniuks27) reported
@IGClientHelp is IG help desk operational? I’ve sent 2 emails but no reply yet …? Anyone can help ? Is there a live chat I can use ?
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Jai Tosniwal
(@JTosniwal) reported
@IGcom I cannot see my balances and all my holdings have disappeared. Is there any ongoing issue?
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Fairobserver
(@Fairobserver1) reported
@IGClientHelp is your site down again?
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TradeHunter
(@TradeHunter8) reported
@IGClientHelp down again?
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Ash White
(@AshleyW00093770) reported
@IGClientHelp Hi, having trouble trading a share that was purchased via PrimaryBid and transferred to IG. When I try to sell, I get an error message saying that this market is no longer available online? (e-therapeutics on AIM)
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Shelly d'Inferno @ OnlyFans
(@ShellydInferno) reported
@AMCbiggums I've called @IGcom about ten times asking and they route NYSE, they don't seem to have the drop-down menu being able to select though 🤔 but with their Stocks & Shares ISA they've told me several times you buy to own, they're not lent out and you trade on NYSE :)
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