IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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IG Issues Reports
Latest outage, problems and issue reports in social media:
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vincent
(@dagama1) reported
@IGcom They are awful people to deal with. My regret investing in this platform. Don't try it.
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Yanan Nara
(@YananNara1) reported
@IGClientHelp can u please fix the problem on why I cant go short in some CFD? its really pissing me off... its like restriction lol
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Ruben
(@rubenafo) reported
@IGcom @IGClientHelp Hi IG, customer support just confirmed me there are issues regarding the settlement of euronext stocks, any ETA of a fix for that?
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juciano
(@liamrees_) reported
@IGClientHelp on hold for 40 mins now, locked into trade as stop loss amendments all being rejected on one stock, help?
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Tom Bore
(@tombore_sweetie) reported
@IGClientHelp Hi, is there any update on this as Dollar Basket is still not working in demo? Thanks
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🅒🅐🅘🅡🅝 🖥 📈 💼
(@CairnInvestor) reported
@profitseeker68 @ii_couk We are in a world where everyone wants more for their money, better value, better service. Such a shame some companies do not seem to understand this and think users will put up with it... voting with your feet is the best thing. Hope @IGcom is better for you and others 👍
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AndY B
(@Bowen85AI) reported
@IGcom @VictoriaS_IG What to expect from IG. Steel your money, lock you out of open trades and lock your stop loss position. Then make you wait 8 weeks for a **** you not our problem.
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Kenny Lam
(@AttackO06384716) reported
@IGClientHelp really **** customer services and CFD platform! Request for removal of bank card bc the website doesn’t allow to delete. The customer service ask me to delete on the website. WTF, I already mentioned you **** company doesn’t allow me to remove!
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Philip Botelho 🔺
(@philipbotelho89) reported
@IGClientHelp Im trying to withdraw funds using a card that I already verified and withdrawn from previously but I keep getting an error message saying I need to verify the card. When I try to go to the verification page I keep getting an error saying there are technical issues
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🕗ontheup🕟
(@pjb2go) reported
@Space_Robot1 I'd agree with you mate. Although their stunt with spreadbets this year left a bad test. @IGClientHelp @IGSquawk
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Shan90 Aim Trader
(@Shan90aim) reported
@AimTerminator @ii_couk @IGcom Just gives him that error about buying an instrument
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Kenny Lam
(@AttackO06384716) reported
@IGClientHelp worst cfd platform even Delay and unstable system Low efficient customer service High spread and charges (exchange rate) compared to many other platforms in the market
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darlocst
(@darlocst) reported
@IGClientHelp my L2 dealer app - watchlist pro is not longer loading following an update applied this morning. Log file showing error which I have emailed.
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Randy Murry
(@rm_murry) reported
@IGClientHelp It seems that I cannot start Pro Real Time anymore from the portal, known issue ?
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Melaninsuki
(@melaninsuki) reported
@loveisaduel @IGClientHelp Please I can’t login my Ig account username @melaninsuki because my account was disabled please I need to recover my account help me Sir
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