IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Berlin, Berlin | 1 |
| Southwark, England | 1 |
| Radstock, England | 1 |
| Kendal, England | 1 |
| Leer, Lower Saxony | 1 |
| Portsmouth, England | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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solskjaer’s red army (@solskjaer_army) reported@englandcricket @HaseebHameed97 @IGcom Things were so different at this stage. I was so happy. WTF happened after
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Harald Hadrada (@HaraldHadrada2) reported@Blowster85 It will trade 3s maybe 4s next week if Arcadia sling shots KING but this access is a joke roll on OTC as @IGcom are being a huge let down.
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Asaph Choo (@asaph_choo) reported@IGClientHelp It was working again after my fifth attempt to re-launch the app. The browser version was also not working during that time. Think your technical team managed to resolved it.
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Jon a. Sommerhauser (@jonsommerhauser) reported@IGcom @DaveHcontrarian Well done David- your tendency is o be quick on the call - I think the top will come In As you stated this fall but more reasonable would be 5,000 in December - I went through all my stops on 6 stocks this week still holding 5 other that have not triggered. Bad weak FAANG
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KhooWeiLin (@KhooWeiLin) reported@IGClientHelp The help desk said there’s nothing wrong with this position?
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Doug M (@dougtmurphy) reported@IGClientHelp currently unable to buy $O Realty Income Corp. I get a message saying something about it being a complex equity. Help please?
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Adam (@AdamYi12317668) reported@JMahony_IG @IGcom Trouble ahead, my friend.....
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IGSquawk (@IGSquawk) reported@Andrea334506911 Sorry to hear that. No wider reports of issues and accessible our end. Please try restarting your browser and clearing cache etc to see if that helps. If it persists then please get in touch with @IGClientHelp or call our Helpdesk.
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汪七七 (@qxy77733) reported@IGClientHelp I'm from Malaysia. I need help. which email address should I contact?
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TRADINGLOUNGE (@TradingLounge) reported@IGClientHelp No, I don't have time. But you should really look into the NYSE: BHP price as its horribly wrong on your ProRealTime platform and I don't mean a 'Making Market' error like your have on your Gold charts.
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jitender (@tillureddy2) reported@englandcricket @OPope32 @IGcom He got some serious talent. He just need a backup to settle down in the team.
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Joel Samuel (@JoelGSamuel) reported@IGcom you have one of the worst multi-factor authentication systems I have seen. I don't understand why I have to put the 2FA code in the same box as my password.
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TradeHunter (@TradeHunter8) reported@IGClientHelp you having a server issue in the US?
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Qamar Hussain (@Qamar12Hussain) reported@IGcom Appreciate your feedback but, there can be no excuse for a 2/3 day delay when other market providers can ensure more or less instant payment into your bank account. Please do look into this because it lets you down as a market leader in #forextrading
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JB Smith (@Chartist1) reported@DaveHcontrarian @IGcom Well, I think the melt down trigger will be 2500$ gold. I just don't think the Fed can stomach it.
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