IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Basingstoke, England | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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TheBeeaka
(@thebeeaka) reported
@IGcom Demo account price action stopped before 2:30 and hasn't moved since. Is there a problem?
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Nav
(@naveenkapur1) reported
@IGClientHelp Isa account showing incorrect balance. More than £15000 GBP missing from my account. What is going on? Can’t get any help from you. Clients beware
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yaz jehanzeb
(@jehanzeb_yasir) reported
@IGClientHelp hi I’m out of country and not able to log in not able to access any IG web page, can you tell me what’s the issue, it is the case because I’m abroad and phone is on aeroplane mode though my wifi is on? Pls can you help and let me know so I can start trade
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ΛMIƬ
(@InfinityMusicAS) reported
@DanNicholls03 @englandcricket @IGcom My bad
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nadiahill
(@nadiamariahill) reported
@englandcricket @root66 @IGcom South Africa are just copying from India england should of said something and stopped Morgan from stepping down all the hard work he did they are throwing it away now but why was this game not called of and played another day but roy and bairstow are to blame
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memento
(@memnac) reported
@IGClientHelp I contacted help desk so have other people. This is not account specific but platform wide. I don't know why you or broker would lock up a stock and people cannot cash out profits. What really is the point of your platform. This is unacceptable!
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joey_gambles
(@joey_gambles) reported
@englandcricket @root66 @IGcom Proof that Durham is a county ground and not an international one. Disgraceful pitch. Slow, low and worse for one team than the other. Embarrassing
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Bill B
(@BillB03325794) reported
@reb40 @IGClientHelp Never had a problem with II, Hargreaves L or Trading 212 except when down for planned maintenance usually at weekend.
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joe ele
(@joe31756) reported
@IGcom $Gold is bullish , higher inflation and USA dollar is going down .
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ollieMaqsDad
(@MaqsDad) reported
It's down another 5% pre-market and even after 1week I still don't have my shares 🤬🤬🤬 @HLInvest @IGClientHelp #Criminal $Tyde
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Bob Reeves
(@ScalperVol) reported
@IGClientHelp Pro Real Time not working is this expected?
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King Nidge
(@KingNidgey) reported
@IGSquawk @IGClientHelp @Dannystorer Can you confirm who the custodian broker or clearing house is? I still haven't received any updates from your support, its beyond inconvenient at this point.
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AnnRaj
(@anandhinagaraj) reported
@IGClientHelp hi, not able to open the platform on the internet but the app works. can you pl help
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👑𝐅𝐫𝐚𝐧𝐬𝐢𝐧𝐚👑
(@Yofransy1) reported
@instagram @IGClientHelp hello so the add yours feature is not working for me.ive tried it all.updating my device,clearing catch and data aswell as uninstalling the device but its not working for my account.but on my spamm account it working.whats going on??😪pls help
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не зови меня
(@Kauperwooood) reported
@IGClientHelp I was trying to open a “share dealing account”, but the button for submitting my application was unavailable and as far as I understand it somehow relate to the fact, that I’m tax resident in another country. Could you please help me with opening this account?