IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kendal, England | 1 |
| Leer, Lower Saxony | 1 |
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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IG Issues Reports
Latest outage, problems and issue reports in social media:
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milbshake
(@milbshake) reported
@IGClientHelp Thanks. Also as of today, the platform is lagging on prices (1-2 secs - I have 2 accounts so can verify one from the other) and more imp the positions are out of date - they don't update, needs refresh every time. This happened before last year, can your team please fix asap. thx
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NottingHillGambler
(@NHGambler) reported
@IGClientHelp ok I think I have my answer. Your "US Fang" index looks to be tracking $NYFANG. However the official index is down only 3.5% today (from a friday close of 5663). So not sure why it shows -8% on the IG platform.. maybe a bug?
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Bill
(@B_SandhuLondon) reported
@nepalruckus @IGcom Damn these people !!
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bilhas
(@bilhas86) reported
@IGClientHelp I am constantly ignored by your compliance team, your incompetent helpdesk delayed in helping me. and now they are blaming me for something i was not even aware of. i need urgent help. IG is one of the biggest platforms SHAME OF IG FOR THE POOR CUSTOMER SERVICE.
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Tim O'Donnell
(@Mang365) reported
@IGClientHelp @IGcom intermittent Brent crude unavailable to trade issue for over a month now. Can anyone from IG let their customers know what’s going on? This is appalling service!!
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bilhas
(@bilhas86) reported
@IGClientHelp IG app crashed so I contacted IG chat to fund my account, I was told she cannot help, later she called still incompetent wasted my 26 minutes. my account was in liquidity. IG is not accepting their debacle customer service. this is shameful and embarrassing,FIX-IT
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Gareth Powell
(@rest64) reported
@englandcricket @IGcom So here we go again! Do we never learn? Crawley cannot play a straight bat consistently to a straight ball. He is simply cannon fodder to any good bowler. Lees plays down the wrong line and Root leaves a well pitched up straight one off his back foot.
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Will Good
(@willggolfing) reported
@englandcricket @IGcom This is the issue in the last 15 years we haven't produced any world class opener. (Cook 07 Strauss 05) It's an art and the top of the order have 0 confidence. Might as well open with Roy/ Bairstow couldn't be worse than this. Have to be realistic this will take 5 years to fix.
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King Nidge
(@KingNidgey) reported
Anyone having problems buying/selling $HYMC right now? @IGClientHelp are telling me there's a power cut at one of the brokers. I don't see anyone else mentioning it so I want to know if its BS.
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Tradeanator
(@Tradeanator) reported
@IGClientHelp @IGAus Guaranteed stop loss not working!!! WTF... sort your crap out... has to be 672 pts from the position open rather than the 10!!!
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Andrewdc208
(@andrewdc208) reported
@IGClientHelp - The alerts pop ups on the desktop version are terrible n never stop even once closed, (thus preventing new windows being opened)-really annoying, pls fix this
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Nick's Pizza
(@rhoml) reported
@IGcom we need to talk, the MFA application is terrible from a UX perspective.
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thomasfitz05
(@thomasfitz05) reported
@cricvizanalyst @IGcom Just cant help himself. Blokes had one good year in the last 5
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Arpan
(@ThatCricketHead) reported
@englandcricket @IGcom Broad and anderson were the problem ? 🤡🤡🤡
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Speedbird Julie ✈️🐱❤️💋 🍾🥂
(@JSS779) reported
Hello @IGClientHelp Can you please help me with something?
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