IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 1 |
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Life Is The Game
(@LifeIsTheGame3) reported
@jasoncartwright @Stevolution76 @IGcom Im nor part of it, but nice people who become billionare with this are :) check what happened to stupid robinhood owners.
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jczhang
(@jczhang2010) reported
@IGcom This doesn't make sense. System was down during key hours on Friday so could not trade, now buying is totally not allowed. What's a professional platform! What's a professional decision!
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Simon
(@SDN2788) reported
@dfajardito @IGcom @FSCS Hargreaves Lansdown although they’ve been having teething problems at market open every last week.
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Chongus Khan
(@KhanChongus) reported
@IGcom Disgusting. I'm an existing cleint and I pay for the service of buying extremely volatile stocks. If you can afford to buy out tastytrade, you can afford to sort your servers out. Please do better.
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Anthony
(@ManLikeBugsy) reported
@IGClientHelp Your account is almost active. Before you start dealing, please contact us on +44 207 892 6886. Been trying to call for 2 days it just puts me through to music, live help doesn't answer, please activate my account.
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StockInvestor
(@StockInvestor16) reported
@RichardMans1 @IGcom I think FIX is the appropriate word in this whole debarcal.
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ireallywonder
(@Dajobix) reported
@IGcom Using volatility as an excuse? **** you @IGcom. You broke your own terms of service. Goodbye.....I'm closing my account
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CAINO
(@caino_wins) reported
What's the odds @IGcom goes down when markets open? #silversqueeze
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Rob
(@JuceeRob) reported
@IGClientHelp Please can you advise of the best Telephone number and opening hours for a U.K. customer please.
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Chris Hughes
(@Therealhughes) reported
@IGcom no longer offering GME or AMC In order to prioritise the service we give our existing clients, IG is not currently allowing any new positions to be opened on the US stocks GameStop and AMC Entertainment. Clients are still able to close existing positions.
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Lawrence Barrett
(@LTBarrett) reported
@IGClientHelp How can one of the biggest UK trading platforms logically block new trades on AMC and GME for existing customers? Surely you should block new registrations? I feel completely let down and will be looking to move.
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Life Is The Game
(@LifeIsTheGame3) reported
@jasoncartwright @Stevolution76 @IGcom If it runs bad blame IG not people playing stonks
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StockInvestor
(@StockInvestor16) reported
@JohanDXB @IGcom Because they are absolute clowns. You can tell that, by the fact they offer a sharedealing service on the phone, but a lot of the time it takes 30-45mins to answer a form. They are a complete joke!!!!
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Just_a_simple_painter
(@deleted_user546) reported
@JSyborg @IGcom @SharePickers Wouldn't have any issue opening or closing if it was actually a free market.
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Olly Carter
(@OllyAlgae) reported
@IGClientHelp How long will it take to receive a considered reply from your help desk? And can you assure me that this will never happen again?
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