IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Basingstoke, England | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Rumen Ivanov
(@rumba5) reported
@IGClientHelp Hi -- your customer service is pathetic. You need to do better. That is all.
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Erica ****
(@batcountrybets) reported
@BurnsyMcGru @IGClientHelp Have you heard from support at all on this issue?
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Burnsy McGru
(@BurnsyMcGru) reported
@batcountrybets @IGClientHelp Yes, this has been down for more than 24 hours, and during a 5% move in the underlying futures yesterday. When will this be fixed???
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Eddy edster
(@eddy_tedster) reported
@IGClientHelp When will "C&C Group PLC Rights Issue" be converted into tradeable "C&C Group PLC" positions as the conversions have all taken place and rights instruments delisted?
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Ian Wilson
(@winenfunblog) reported
@IGClientHelp Your call is important to us so we are just going to disconnect you...... customer service sucks...
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PhDtrader
(@PhDtrader) reported
@IGClientHelp hi, arabica coffee daily spread is currently 60 points. Usually 20 points. Yet Sep expiry is 50 points. Is there currently an issue with arabica coffee pricing? Thanks
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London Hebrew ✡️
(@NeasdenParade) reported
@ft_content @IGcom 5-10% would fix the American and European economies and cut out all the dead wood and zombie companies. Otherwise our inflation and depression will be permanent.
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Eddy Lastei
(@ELastei) reported
@IGcom You're delinquents, it's a problem that's been going on for a year and you've never come to fix it. It was the biggest mistake of my life buying from you. If you read this please write to me privately so I can tell you about all the problems I had with #peabody
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Bzerkermustdie.fx
(@elitegamer360) reported
@IGClientHelp what is going on with your MT4 connections. There was an outage when we couldn't open or close our trades. Plus it's back now but closed trades on MT4 is still running on your server! This is unacceptable for the largest trading company in the world
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Corton Charlemagne
(@bibbleearthling) reported
@IGClientHelp Hi yes I am very experienced with this. But the rate of these messages across the day I sent the message was very high and wanted to know what the issue is/was.
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Kwesi
(@teamkaychay) reported
@IGClientHelp it’s been about 4 weeks since I complete the application procedure. And 1week since I complained here.what is the problem. Nobody has called or sent me an email since. If you don’t allow people from Ghana to trade let me know please. Thanks
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Lavina Emotions
(@lavina_emotions) reported
@IGcom IG has stolen my profit! Recently from my account Account ID: KWCUH IG has stolen all my profit!!!! They just cancelled all my profit which i has done. They do not reply to e-mail, do not provide official letter. this is terrible!!! I demand to bring back my profit!!!!
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Asaph Choo
(@asaph_choo) reported
@IGClientHelp Alerts function not working for both mobile app and browser platform.
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Zerei Hedge
(@HereTweetsRei) reported
@Ronniemarkets @JeremyNaylor_IG @IGcom Would you look at usdjpy. Damn.
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Eileen Morris
(@morris1_k) reported
@ft_content @IGcom Only until they learn about vitamin B12 dificiency and that supplements are not the solution. As for climate change cattle etc have the same neutral effect as humans
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