IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Berlin, Berlin | 1 |
| Southwark, England | 1 |
| Radstock, England | 1 |
| Kendal, England | 1 |
| Leer, Lower Saxony | 1 |
| Portsmouth, England | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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andrew michaelides (@andrewmichaeli8) reported@TheFCA you need to investigate @IGClientHelp you can not close any positions and then there platform went down . Compensation for all customers I am losing hundreds of pounds this has to be illegal
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Kiran Pande (@Denimania) reported@IGClientHelp my mobile IG app is not working. Says platform not available currently. However your status says mobile platform working.
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Mehmet Mert (@mert1mehmett) reported@IGcom your systems are down again while other brokers seem fine! You need to find a solution to this! It is not sustainable.
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lynz (@lynz_h55) reported@IGcom guys, WTF is going on with your platform? I use pro-realtime, i can't get in. WTF man!?
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Jasper (@JasperTrades) reported@IGClientHelp is the UK platform down again?!!! Can login but don’t get any position or price data. Network requests to your services throwing 500’s 😠
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Sierra117 (@Sierra117_Jon) reported@Toro_AIM @IGcom @HLInvest Easy choice. HL have been utter dogshit for months. In fairness to IG it's only been rough this week and that's because of gamestock presumably. HL don't even have SB/CFD on that platform so they've less excuses for their issues. HL haven't pick up their phones for months either
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Trelawney (@trelawney89) reported@IGClientHelp Unable to access your platform either via mobile or desktop. Please can you fix this asap
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bautopsy (@bautopsy) reported@IGClientHelp can't login to app nor website. Can't imagine how many ppl are losing $$$.
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Lumyus (@lumyus) reportedIG down 3rd time in a week within 2 minutes of US market open. Got back working. Then shut down within 2mins of B period opening. Truly unacceptable. It's not as though they currently let Retail trade Bitcoin or GME, anyway. Balancing themselves before letting us in? 🤔 @IGcom
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wakawaka (@gamerti44700836) reported@IGcom why are you down?????? you are costing me money this isnt right!
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Keith Ellis (@KeithEllis84) reported@IGClientHelp Sort it out IG - You're starting to look as budget as RH! Let us login already.
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papergain (@paperlossforev1) reported@tozzer121 @IGcom Down since 2.30pm. Total shambles. Have they any liability for losses?
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Kamar Khan (@k_u_i_khan) reported@IGClientHelp WTH happened? 3 Days in a row? Why cant you fix your platform?
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cranage (@cranage91608618) reported@IGcom is really becoming one of the worst trading Platforms once there is high volatility their platform mysteriously stops working !!! Time to report them to the Fca for investigation. And when you call them it takes ages ,👎
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James (@jimboinvesto) reported@IGClientHelp is the site down AGAIN?
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