IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
Check Current Status
Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Radstock, England | 1 |
| Kendal, England | 1 |
| Leer, Lower Saxony | 1 |
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
-
Stuart Dalton
(@stuie1963) reported
@IGcom 3rd time in a week the platform is down. What are you doing . Give your clients some idea, this is appalling service.
-
Russell Hicks
(@hicksi66) reported
@IGcom Is there anyone working at IG help? Charts are not always correct, trying to get anyone to talk about it is impossible
-
Elite Soldier
(@ESInvesting) reported
@IGSquawk @IGcom IMAGINE HOW MUCH MY CAPITAL WOULD BE AT LESS RISK IF I COULD HAVE AVERAGE DOWN AND BOUGHT INTO $AMC AT $6.00 BUT NO. I CANT. WHY? BECAUSE YOURE THIEFING SCUM!
-
Carlitos Way
(@UCHEOMA1) reported
@IGClientHelp The demo platform is down? Can you give an update on this. You never seem to proactively flag issues. Your status site is FAKE!! Everything showing as green when systems are clearly broken!!
-
ilan taieb
(@ilanHTaieb) reported
@IGcom @SmoothskinJim "prioritise the service", "not allowing"... there are a problem, the only service clients want is execution orders, thats all... Thts sound weird... (unless "our existing clients" means hedge funds/corpos and short sellers, like this I understand the message)
-
Stuart Dalton
(@stuie1963) reported
@IGcom tell me your site isn’t down again.
-
Kai Schreiber
(@KaiSchreiben) reported
@IGSquawk @IGcom login fails
-
Elite Soldier
(@ESInvesting) reported
@IGClientHelp Probably can't login because you want to buy $AMC OR $GME mate
-
Lawrence Keen
(@LolKeen) reported
@IGClientHelp Hi, I can't logon, I'm getting "Unexpected error. Sorry, we have experienced an unexpected error and cannot complete your request." Working fine up until today. Is there an outage ? Thx
-
Ady Thompson
(@adythompson) reported
@IGClientHelp @malinda63998104 I had the same problem a few days ago, waited and logged in again with no issues!! But had no email retrieval and customer service weren't exactly too helpful either.
-
Kai Schreiber
(@KaiSchreiben) reported
@IGcom Unexpected error Sorry, we have experienced an unexpected error and cannot complete your request. Please try one of the following options:
-
Nicholas J Alexander
(@thelovequotient) reported
@IGClientHelp what is going on, today I lost all set up of my charts in the App and if I log onto the browser it kicks me out of the App and Visa Versa. This a terrible experience.
-
Am_Brian97
(@AmBrian97) reported
@IGClientHelp My account was set to inactive and I been unable to access it,sent a couple emails but getting nowhere to recovering my account. I've been using the demo account and applied for live account, but due to recent server stress it didn't go through and the account was locked, help me
-
AIM Raider
(@aimraider) reported
@fowzia01064096 Maybe @IGClientHelp can help, have asked previously and didn't get a straight answer, as tends to be the case these days (email not ready correctly).
-
Stuart Dalton
(@stuie1963) reported
@IGcom yep my account is down again. Absolutely ridiculous.
Check Current Status