IG

IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

IG users affected:

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Leer, Lower Saxony 5
Basingstoke, England 1
Brandenburg an der Havel, Brandenburg 1
Hannover, Lower Saxony 1
Stade, Lower Saxony 1
Berlin, Land Berlin 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • DabOf0ppo _ (@DabOf0ppo) reported

    Trying to get through to @IGcom to place a simple trade is shockingly bad. 45 mins I’ve been waiting now!!! 😤

  • Mo_Miah0 Mo Miah (@Mo_Miah0) reported

    @IGClientHelp I tried to open a share dealing account with another email of mine and it recognised the previous one and now it says it’s locked I have spent over 2 hours on the phone no answer please can you help ?

  • El_Salvo_ Salvador Bali (@El_Salvo_) reported

    @IGcom Will @IGcom be making public the list of all the stock restrictions they are currently implementing? Seems they were happy for us to hold onto downtrodden commodity & energy stocks for the last 12mths, but are now shutting them all down as the uptrend begins #Rigged

  • sighsmommy Katie Reed (@sighsmommy) reported

    @IGClientHelp I am trading with a robot and I am still waiting for that platform to help but do you know why I can't set my lot size to .01 and it show on the charts too...it just keeps trying to trade and saying invalid lot amount, even with expert settings .01 chart shows 0

  • Harshav30374148 Harshavardhan Reddy (@Harshav30374148) reported

    @IGClientHelp hi my account has been disabled For violations terms but I don’t know why I tried to appeal I have done everything like code to gmail but no reply nothing from your side please help me with my account please I have lot of memories in it . Thank you

  • FreedomFan35 Dr Nobody (@FreedomFan35) reported

    @IGcom are you aware of an issue where open positions are not appearing on charts nor in the "open positions" section?!

  • Garry27977708 Garry (@Garry27977708) reported

    @IGcom - IG is run by f**king Muppets. Their second rate trading platform continues to crash at a moments notice and don't bet on being able to get hold of the useless, to$$ers by telephone to close your trading positions either. YOU HAVE BEEN WARNED!!!

  • changhazcome Daniel Keegan (@changhazcome) reported

    @IGClientHelp Please help me open an account!! I sent my documents in over a week ago and I am beginning to think there is an issue with IG.

  • IGSquawk IGSquawk (@IGSquawk) reported

    @BanjoPigeon @IGcom @IGTV Hello there. $PLBY is available to trade. Clients have been buying and selling it today. If you are still have issues reach out to our helpdesk

  • Mo_Miah0 Mo Miah (@Mo_Miah0) reported

    @IGClientHelp I have an issue with my account when I initially downloaded the app I wanted to open a share dealing account , the app only offered CFD and I didn’t complete my account now it doesn’t allow me to open a share dealing account

  • noronha_ashley Ashley Noronha (@noronha_ashley) reported

    @IGClientHelp Getting an error when trying to buy a stock on London Stock Exchange: “Not suitable for European retail clients”. Bit strange it’s not suitable for me buy stock from LSE when I am in London..? Ticker: ARB

  • Ryankia2 Ryan Kia (@Ryankia2) reported

    @GrindertraderUK @IGcom Oh don't worry mate! Just curious, never had a similar problem. But, I wasn't involved with NMC so idk lol.

  • Prick4aTick George (@Prick4aTick) reported

    @IGClientHelp can you please respond to my DM. Need an issue resolving

  • lincartbrooks Dean Brooks (@lincartbrooks) reported

    @wheeliedealer @GrindertraderUK @IGcom Maybe on one of their life support machines.

  • WeegieNelson Rob Nelson (@WeegieNelson) reported

    @IGClientHelp I cannot find the trailing stop loss feature. Can you help me?

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