IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
Check Current Status
Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 3 |
| Basingstoke, England | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
| Hannover, Lower Saxony | 1 |
| Stade, Lower Saxony | 1 |
| Berlin, Land Berlin | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
-
Manu
(@macor247) reported
@IGcom I’ve got a solution for that, Pay the Drivers and delivery Riders better rates, offer a better service, get a higher return…how hard can it be?
-
memento
(@memnac) reported
@IGClientHelp I contacted help desk so have other people. This is not account specific but platform wide. I don't know why you or broker would lock up a stock and people cannot cash out profits. What really is the point of your platform. This is unacceptable!
-
Craig Dabbs
(@CraigDabbs5) reported
@Penny_Squeezer I’ve just had to sell all my AMC on @eToro because they still can’t say what their plan is regarding APE. I’ve had to re buy them on @IGcom because they have confirmed the dividend 1 APE 4 1 AMC. The good thing was I caught the down trend and sold 1608 AMC and purchased 1650
-
Bob Reeves
(@ScalperVol) reported
@IGClientHelp Pro Real Time not working is this expected?
-
iz
(@iramahmed79) reported
@IGcom why is your app not working? I keep getting an error message. It’s the same when I try to login online. Get it fixed as people are losing money
-
memento
(@memnac) reported
@IGClientHelp very disappointed with mobile app. Yesterday I wasn't able to secure profits in APDN during yesterday price rally as the ticker was unavailable to trade all day. Unreliable if you ask me. Fix up IG!😤
-
не зови меня
(@Kauperwooood) reported
@IGClientHelp I was trying to open a “share dealing account”, but the button for submitting my application was unavailable and as far as I understand it somehow relate to the fact, that I’m tax resident in another country. Could you please help me with opening this account?
-
Alex Tezcatlipoca
(@alexneutronstar) reported
@MetalsDaily @IGcom Gold price dropping that bad makes absolutely no sense
-
Matt Clinton - Soothsayer 🧙♂️
(@Senecalytics) reported
@IGcom - Are you aware of the issue on your platform where placing a take-profit order on the charts automatically deletes my stop-loss with no notification or warning? Need to fix this ASAP, please. @IGClientHelp
-
DB
(@kpasamd) reported
@IGClientHelp having problems with the app since latest iOS update on iPad and iPhone. Freezing, can’t make drawings. Deleted and reinstalled and still no improvement
-
AbdulrahmanTs
(@AbdulrahmanTs2) reported
@IGClientHelp Hello i'm having trouble verifying my account the past couple of days can you help me with it ?
-
nadiahill
(@nadiamariahill) reported
@englandcricket @root66 @IGcom South Africa are just copying from India england should of said something and stopped Morgan from stepping down all the hard work he did they are throwing it away now but why was this game not called of and played another day but roy and bairstow are to blame
-
joey_gambles
(@joey_gambles) reported
@englandcricket @root66 @IGcom Proof that Durham is a county ground and not an international one. Disgraceful pitch. Slow, low and worse for one team than the other. Embarrassing
-
Sprint King
(@SprintKing2) reported
@IGClientHelp IG hi, opened IGMT4 this morning and demo balance is zero, should be approx £10,300, is there an issue you are aware of??
-
nadiahill
(@nadiamariahill) reported
@englandcricket @root66 @IGcom Why did Ben stokes and buttler not review their wickets south Africa might be doing no ***** and getting away with it but surely england don't normally allow south Africa to get to 333 but Morgan is to blame for not stepping down just before they was due to
Check Current Status