IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 1 |
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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IG Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Eastwood
(@pistachiorich) reported
@IGClientHelp Anyone know of a UK platform that wasn’t down today. I tried to exit my position with IG but no such luck. I could exit when it dropped though. I’ve heard @CityIndex was fine? @AJBellYouInvest how did you fare. Will IG honour my exit?
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sebastianm
(@picfwd) reported
@IGcom IG disabled trading on Gamestop and AMC in exactly the critical moment (on second) when Robinhood closed down the option to buy. This caused GME and AMC to crash and IG is part of that.
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Weasel IPA
(@WeaselIPA) reported
@IGClientHelp down again.
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sebastianm
(@picfwd) reported
@IGcom @IGcom disabled trading on Gamestop and AMC in exactly the critical moment (on second) when Robinhood closed down the option to buy. This caused GME and AMC to crash and IG is part of that.
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SEDFESDFJK
(@sedfesdfjk) reported
@thetaatthemoney @IGClientHelp I got logged out and now unable to log in, you're having this issue also?
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paulchapman
(@paulchapman) reported
@IGClientHelp you Australia 1800 number is not working? Are there any issues as we have a technical issue and need to speak to someone
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shabak
(@shabakNuke) reported
@IGcom Its not your fking problem innit? Why did u stop trading yesterday on dip (120usd)? To sell it to hedge funds? I am looking for anyone else that was affected and maybe legal action to be taken against you. YOU HAVE ILLEGALLY STOPPED PPL FROM TRADING MULTIPLE TIMES!!!!!
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taus
(@tausmanon) reported
@IGcom How come after betting on a stock the stock is going down and after closingthe bet the stock is going up? Can someone answer to my question
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Southern Trader
(@SouthernTrader4) reported
@blacgold76 @IGClientHelp Yep . Last two days kept shutting down around 2 pm when it was extremely volatile in markets . Not good enough
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The Hopeless Trader
(@HopelessTrader1) reported
@IGcom Don’t go down the route of Robinhood. Stop pausing trading. Halting the buying of a trade and only letting them sell is pure market manipulation and you only have to look at what’s happening with Robinhood, I’ll be surprised if the two co-founders don’t go to prison
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Equity Investments
(@EquityInvestme2) reported
@gju @IGcom Terrible service probably violating their own Terms and Conditions. Please seek recompenee with Financial Ombudsman Service and file a complaint with @TheFCA Enough is enough of this shoddy service.
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Tommy Rot
(@TommyRot10) reported
@IGClientHelp Are these issues now over? Your contact us number tells callers to go away unless they want to trade. I believe the IG trading platform is miscalculating the value of my holdings. It's significantly below the figure I reach when I calculate it. No phone support, so can you help?
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onlytrading
(@trade4Evr) reported
******* IG down again @IGcom @IGSquawk
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Claudiu Hoban
(@ClaudioHoban) reported
@IGClientHelp Only opened trading again when it went down “coincidently”. What you did was illegal and you will be facing lawsuits. I have gathered evidence and screenshots of everything that happened yesterday and today.
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Richard
(@RichofYorks) reported
IG down yet again. The service is becoming a joke. I need a better provider. @IGClientHelp @IGSquawk
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