IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 3 |
| Basingstoke, England | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
| Hannover, Lower Saxony | 1 |
| Stade, Lower Saxony | 1 |
| Berlin, Land Berlin | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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TT
(@mt67_) reported
@IGTV @IGcom @JeremyNaylor_IG Garbage platform. Down 2 days in a row at market open💩
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rico
(@rico04710023) reported
@IGClientHelp @IGcom it’s broken again today
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Scott Elliot
(@ScottEl37510587) reported
@blacgold76 @IGClientHelp Down again for me.
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Jack
(@jack_r_m) reported
@IGClientHelp Platform down AGAIN
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Kapil Gupta
(@Kapsg) reported
@IGClientHelp Is there an issue with the platform at the moment? I can’t load on my phone or my browser
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milbshake
(@milbshake) reported
@IGClientHelp 2nd time in 24hrs your platform is down. Is this going to happen every day now ? Why are you unable to give us any info on the issue ?
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milbshake
(@milbshake) reported
@IGClientHelp Make this the 6th time in last 9 mths..... Down twice in 24hrs and still no response from IG as to why the platform keeps crashing ! The reason is simple. Because they know what the issue is but dont want to spend the money to fix it.
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Maria
(@planet_maria) reported
@IGClientHelp hello again. MyIG platform not loading again today. Same problem yesterday. Can I get solution please? Log out & back in again? I’d like to trade today
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Rahim Hassanali ر
(@Rseabiscuit) reported
@IGClientHelp platform down again
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gin&tonic
(@Woodysue) reported
@SGStanners @IGSquawk @IGClientHelp Yes but so worrying if it was a down day .& your margins get close.
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Andrea34
(@Andrea334506911) reported
@Woodysue @IGSquawk @IGClientHelp Yes, it is... though IG won't worry about that, they have shown me a very low level of customer service 😢
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Mark
(@mark7183) reported
@IGClientHelp Terrible service guys
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Thomas Winston
(@ThomasW95228819) reported
@IGSquawk @IGClientHelp Lost a lot of money just now because of this shitty trading platform. Platform access problem 2 times in a week. Cant even place a bet now. ??? Seriously ??? No one answering the phone. ONLY 75% people lose money ? ......
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gin&tonic
(@Woodysue) reported
@IGSquawk @IGClientHelp site accessible but can't close any positions no margin showing on them....wtf!! Get your site sorted!
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schofield_t
(@schofieldt2) reported
@IGClientHelp Platform down again
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