IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 5 |
| Hannover, Lower Saxony | 1 |
| Stade, Lower Saxony | 1 |
| Berlin, Land Berlin | 1 |
| Hamburg, HH | 1 |
| Sydney, NSW | 1 |
| Lienz, Tirol | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Alex
(@thewinelake) reported
@TomCullingham @IGcom I wondered about that! No, it was some bad data that screwed their systems for a bit. Unfortunately it exposed their utterly useless customer services and technical teams. So my positions were screwed around with for several hours. So lucky it was a quiet day, but I'm off.
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Incognitus
(@Incogni24145349) reported
@IGClientHelp I have been trying to get a hold of you for more than 15 days now. I've sent several emails without getting a response from You. Your customer service is horrible!
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Dennis_G6YBC 🇬🇧🇺🇸🇺🇦
(@Dennis_G6YBC) reported
@MTDomain @IGcom @JMahony_IG But the next issue is, Section 106 money is not spent on infrastructure like schools, roads doctors etc. we now have schools with 100 places but 175 wanting a place. Nearest school 1.5K away but they have same issues. And it’ll get bigger with more houses but no infrastructure.
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Vins Def
(@VinsDeF) reported
Hey @IGcom, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
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Alex
(@thewinelake) reported
@TomCullingham @IGcom Trouble was they did just that, but twice! Then I closed the extra position and they also closed it afterwards, but that ended up as a short position! Just a right old mess and a big waste of time. If there was loss it would be <£100
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Driver/Sleeper
(@Think_London) reported
@Russmcfly @IGcom So do you see year in year increases like this every year? I bet you're one of those that support our warmongering in Ukraine and will happily accept this stupid price rise
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Gary Newman
(@GaryNTrader) reported
@EquityInvestme2 @IGcom It wasn’t even a glitch like that, just completely unrelated amounts to what should have been there.
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LaughingAtPessi
(@LaugingAtPessi2) reported
@englandcricket @IGcom Mount chelsea worst player
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telx100
(@telx100) reported
@IGcom @AngelineOng META doesn’t work, it’s a poor product on facebook, I’ve experienced far too many crashes to approve this update other media companies should avoid using META like the Plague, I will leave if they can’t fix this problem!
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lymebayfool
(@lymebayfool) reported
@GaryNTrader @IGcom You're lucky. A spread bet account I had in the early days gave me a £130,000 margin call. They had an issue with where to put the decimal place with a single small position. Made me sweat for a few minutes.
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x
(@anti_matter_jr) reported
@IGcom issues on us operation, guidance lowered
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Sir Nah then 🙂
(@bot137372828961) reported
@steeve_inv @N3PR4 @IGcom Whatever it is, wild spreads at the pre-market open etc.., why would the M1 candle change afterwards? There's no plausible reason for that? It happens regularly so not a one-off glitch.
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Akhileshwer Tiwari
(@AkhileshwerTiw5) reported
@WVenketas @IGcom @DailyFXTeam What will be effect of increase or decrease on gold. And what is previously and predicted. Please help man, I got some money stuck. Thanks
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Chris Lee
(@ChrisLe11767290) reported
@englandcricket @IGcom 1 down already then
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Ian Sellars
(@SellarsIan) reported
@IGClientHelp sent support message yesterday at 4pm still no response
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