IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Berlin, Berlin | 1 |
| Southwark, England | 1 |
| Radstock, England | 1 |
| Kendal, England | 1 |
| Leer, Lower Saxony | 1 |
| Portsmouth, England | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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IG Issues Reports
Latest outage, problems and issue reports in social media:
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Sasuuni (@Sasuuni) reported@IGClientHelp Trying to download trade history reports and they are showing the direction incorrectly as sell rather than buy. Any way to fix this?
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Ed Speed (@EdsCricket) reported@cricvizanalyst @IGcom It looks like he is straying down leg far more for left handers. I noticed he was bowling round the wicket to left handers on day 2, which imo is only going to increase the chance of the ball straying down leg.
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Watermelõn 🍉🥷 (@wa7ermelon) reported@marketgem @IGClientHelp There was an issue earlier in the year but has been okay since March/April time.
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Thibault Salomon (@Tcs1061) reported@IGClientHelp I'm unable to download my statements to a csv file at the moment. The csv file is created but there is no data inside it. Do you know if a fix will be implemented soon?
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Gary Newman (@GaryNTrader) reported@IGcom Thanks for the response - only seemed to be a temporary/intermittent problem for a short while and is all working fine again now (as it generally does and very rare there are issues).
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DaveH63 (@huson63) reported@Georgegagen_ @cricvizanalyst @IGcom He seems to have a mental block of when to leave alone. He’s had long enough in the field the last two days to see how this pitch is playing and what you can leave on off stump, can’t help himself though
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alf 🍿 (@alfmather) reported@IGSquawk @IGcom Why ******** have you absolute robbing bastards sold my shares without my consent???? I want this to be investigated immediately!! @TheFCA
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Michael (@mikey0404) reported@cricvizanalyst @IGcom Not surprising given England's top six's attempted slogging. What I don't understand is when the third wicket goes down they still carry on the same. Was Morgan attempting the Root rotating strike role? Abysmal if so.
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PG Trading (@PG_Trades) reported@SirMoultrie @iG @IGClientHelp can you help with this?
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Crazy Diamond 💎 (@Shineon14352) reported@IGClientHelp completely useless - appalling customer service and total lack of interest. Will be moving investments away from them in New Year
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G S A (@AtLegSlip) reported@cricvizanalyst @IGcom Hey Ben Bones shut down your useless tool that cannot work even with hindsight.
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Tabhair (@tabhaircom) reported@DeepValueInv Fantastic news. As much as I like @IGcom platform and customer service, they have no interest in adding new exchanges to their ISA platform.
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Gary Newman (@GaryNTrader) reported@IGcom seems to have gone down for indices, commodities, FX and crypto - all showing as the market being closed!
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AIMInvestor1978 (@AIMInvestor1978) reported@IGClientHelp sort your platform out keeps going down
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0xFFFE (@ZosoGraffiti) reported@profitseeker68 @IGcom What do you mean by cracking down???
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