IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Basingstoke, England | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
| Leer, Lower Saxony | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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MjM Squawk
(@MjMSquawk) reported
@IGcom Same issue as yesterday, what is the issue with your platform??
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Krasimir Petrov
(@KrasimirBPetrov) reported
@IGClientHelp Mobile application, web portal and trading impossible upon NYSE open. That’s for 3rd day in a row. This is becoming a bad pattern and it’s really unacceptable.
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onlytrading
(@trade4Evr) reported
******* IG down again @IGcom @IGSquawk
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MBTrading
(@MBdaytrading) reported
@IGcom down again !!! FFS SORT IT OUT
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MjM Squawk
(@MjMSquawk) reported
@IGClientHelp @IGcom @ChrisB_IG Please sort out your platform, every day at 14:30 clients can't login or trade, really shameful for a big house like you not to be able to handle the volume? really frustating experience this week!
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_mozil
(@goonermozil) reported
@IGClientHelp fix your damn app
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Dominic hawkes
(@domhawkes) reported
@IGcom Once again having problems logging in 😖😖😖
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ricki barrett
(@rickibarrett) reported
@IGcom platform down again 3 days in a row
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Tommy Vercetti
(@tomverfin) reported
@IGcom Please issue a statement on your brokerage being down this morning.
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Firoze K
(@NosyTrader) reported
@IGClientHelp Can't login to the platform at US open time for the 2nd time this week - sort it out IG!
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DB
(@kpasamd) reported
@IGClientHelp can’t login again!
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gin&tonic
(@Woodysue) reported
Can't close any positions again @IGSquawk @IGClientHelp ..at least you're consistent with your dire service
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Fludar
(@radulf36) reported
@IGClientHelp @KrasimirBPetrov They are not fixed. Same issue this morning. Unacceptable - terrible backend! Your devs should be ashamed
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Chairman Trader
(@ChairmanTrader) reported
@IGcom YOUR PLATFORM IS DOWN AGAIN!!! THAT'S 3 DAYS IN A ROW THAT ITS CRASH ON THE US OPENING BELL. ONE TIME I GET DUE TO VOLATILITY BUT SURELY THIS WAS EXPECTED NOW?? @IGSquawk @IGClientHelp
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Chris McStill
(@SeasideChris) reported
@Woodysue @IGSquawk @IGClientHelp Terrible. worse for me than previous days.
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