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IG

IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

IG users affected:

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Berlin, Berlin 1
Southwark, England 1
Radstock, England 1
Kendal, England 1
Leer, Lower Saxony 1
Portsmouth, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • DCAEP
    DCAEP DCAEP (@DCAEP) reported

    @Trading212 @eToro @IGClientHelp Of the 3 companies, IG is the only one that DOES *NOT* keep going "Down" Etoro and Trading212 conversely are NOT reliable at all and many many times you will have trouble logging in and will hang for ever and ever. #ETORO #TRADING212 #IG

  • GrindertraderUK
    Ian Morgan-Smith (@GrindertraderUK) reported

    At 12:42 today I received the worst kept secret in the world from @IGClientHelp .. What amounts to the The first margin call I have had since in ..well not in a very very very long time.

  • WahyuWicaksan17
    $5778 (@WahyuWicaksan17) reported

    @CoinDesk @IGcom @Tanzeel_Akhtar Help me πŸ™πŸ™πŸ™πŸ™ I bought CRO at a price of $ 25 dollars 😭😭😭😭 help raise the CRO price again to $ 25 dollarsπŸš€πŸš€πŸš€πŸš€

  • mikejamesone
    Mike James (@mikejamesone) reported

    @malinda63998104 @IGClientHelp i waited on hold for over 1 hour! why no phone help?

  • mikejamesone
    Mike James (@mikejamesone) reported from Barnet, England

    @IGClientHelp been on hold on the phone for over 1 hour. This is really bad compared to an average wait time of a few minutes for many other brokers As you're one of the largest brokers in the world, why is this the case?

  • AmandaZ35514466
    Amanda Zhang (@AmandaZ35514466) reported

    @IGcom Hello ! I am Amanda from China. Your trademark rejected by CNIPA. It must file review within 15 days since you got the rejected notification, . We can help to overcome it . No.1556071- IG

  • BabblerBestBets
    ππšπ›π›π₯𝐞𝐫𝐬 𝐁𝐞𝐬𝐭 𝐁𝐞𝐭𝐬 (@BabblerBestBets) reported

    @DavidBurton1971 @DDS_DocHoliday @IGClientHelp The issue may be people mis understanding and selling PHYISICAL shares thinking their share will crash and they can buy back lower. That may have an impact if enough people think that.

  • steeve_inv
    Steeve S (@steeve_inv) reported

    @Tazamurghi @IGClientHelp They're broken. Imagine, I can't trade SP500 or Gold/Oil.

  • david_rowland
    David Rowland (@david_rowland) reported

    @IGClientHelp hi, unable to reach via chat/phone. Need help transferring my US account over to IG. Website says call existing broker but they say you should instigate. Can I get better guidance?

  • Tradethetrendco
    Tradethetrend (@Tradethetrendco) reported

    @IGClientHelp why is my dax 1 min chart been removed in the middle with no candle sticks being shown and missing about 4hrs of data? Yet more technical problems??

  • MrLarus
    Larus (@MrLarus) reported

    @IGClientHelp @Jessestone1st If only your client web and phone service was as prompt as your social media service

  • Woodysue
    gin&tonic (@Woodysue) reported

    Well finally got the official confirmation from @IGSquawk @IGClientHelp by email of the list of co's they're ceasing trading on ..bit late, bad form ,offering to trade in share dealing ac with them though...I don't think so..

  • _scottjonnie
    Jonathan Scott (@_scottjonnie) reported

    @milbshake @IGClientHelp Agreed, this, combined with the constant outages and poor customer support is why I’m changing to a competitor. I think @IGcom have become complacent.

  • DCAEP
    DCAEP DCAEP (@DCAEP) reported

    @Trading212 @eToro @IGClientHelp Of the 3 companies, IG is the only one that goes down keep going "Down" and unable to LOGIN. Etoro and Trading212 conversely are NOT reliable at all. #ETORO #TRADING212 #IG

  • PeterOMolloy
    Peter Molloy (@PeterOMolloy) reported

    @IGClientHelp terrible company no notice or list given of companies where margins will be 100 % all beware of these tactics

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