IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 5 |
| Hannover, Lower Saxony | 1 |
| Stade, Lower Saxony | 1 |
| Berlin, Land Berlin | 1 |
| Hamburg, HH | 1 |
| Sydney, NSW | 1 |
| Lienz, Tirol | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Demon Trades
(@TradesDemon) reported
@IGcom @matt801724 WTF I expect all my money back at the price I put in at a minimum! Good bye IG! Don’t offer the option to buy stock then freeze it. Unacceptable!
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Tarmac and horses
(@BanjoPigeon) reported
@IGcom You are ***************. One of my stocks doubled while you took the platform offline on purpose. I couldn't sell. I'm leaving your awful platform. You will be held to account.
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Wiggly
(@wormboyslim) reported
The fix is in boys, @IGcom now no longer allows new positions in GME or AMC #GameStop
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Yups
(@Dannystorer) reported
@IGcom have just stopped people buying new GME or AMC. The fix is in. #TheBigShortSqueeze
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Muhsin Bolat
(@BolatMuhsin) reported
@IGcom This week was incredible with IG. Unstable system etc. I am also searching a new broker.
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pixie
(@prc162) reported
@IGcom Your platform was down Friday first hour and last 30 minutes corrupt to line your pockets I lost thousands on this behavior. Will be shutting down my account
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The Hopeless Trader
(@HopelessTrader1) reported
@IGcom Bad move. This is already being investigated in the USA and a prominent MP had already taken aim at 212 for doing the same. So while the suits can carry on to trade we have to stop. If you allow this, I guarantee this will be the end of your company
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Angus Donaldson
(@AngusDonaldson9) reported
@IGcom Unbelievable, siding with the hedge funds and establishment, I hope you get the same fate as Robinhood. Absolutely zero integrity, you are the problem that we are trying to address. SORT IT OUT!!! @elonmusk
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adrian green
(@itsadriangreen) reported
@IGcom restricts buying more $GME and $AMC since monday! And you need a 100% margin to keep it open bought at 2,78 **** you! WE ARE NOT SELLING! HOLD THE LINE
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max
(@max77365367) reported
@IGClientHelp this is the third time I'm tweeting you, I cannot login to my account, even when I change my password I still can't login, please don't ignore me and help me out here.
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GA
(@1888GGJ) reported
@IGcom The reason you are restricting is to protect the hedge funds who are still shorted to more than 13 billion, by restricting buy market you will hope to force the price down controlling the market ....robinhood did the same and cost a lot of retail invetors on thursday.
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Shamilfc
(@ShamimU61554433) reported
@SidsPhotos @IGcom It's happened before. System is always down during volotility. Volotility is what traders thrive for as that's were money is made.
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Rex Samuelson 🔝
(@RexRsamuelson) reported
from
Cape Town, Western Cape
@IGcom IG you are a joke ... platform down at least three days in a row just as US markets open ... and now this. You don’t understand the meaning of service ....
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Baby Joanna
(@baby_joanna7) reported
@PREETAMOO7 @IGcom I had same default with my account. Felt bad thought it was gone but @Jklaushacksx helped me out and recovered my account. Message him Asap
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Demon Trades
(@TradesDemon) reported
@jaeson72 @IGcom Had zero issues trading AMC personally, I have a 350 mbps connection. This is rife manipulation to protect hedge funds and screw over private investors. What’s good for you is not good for everyone. People will loose millions because of this fraudulent behaviour.