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IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

IG users affected:

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 1
Brussels, Brussels Capital 1
Upminster, England 1
Bouzigues, Occitanie 1
Badajoz, Extremadura 1
Ciempozuelos, Madrid 1
Hackney, England 1
London, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • McAdamNo5
    TomMcAdamNo5 (@McAdamNo5) reported

    @NWSportDave @englandcricket @IGcom Awful standard bar root and brook

  • ChinUpChubbly
    Neil Sanderson (@ChinUpChubbly) reported

    @maneco1964 @IGcom Forgot my phone today, just found out $50 barrier is broken 👍

  • the_carpdiem1
    𝐂𝐚𝐫𝐩𝐞𝐝𝐢𝐞𝐦 (@the_carpdiem1) reported

    @englandcricket @IGcom No problem brooky

  • LArsenal96
    G. (@LArsenal96) reported

    @englandcricket @IGcom I do think not putting Jacks or Stokes at 3 is stupid. Instead you wanna chuck a 21 year old in the deep end for no reason? Pope didnt bat at 3 when he first came in & neither should Bethell.

  • japers_1984
    TheSecretTravelAgent (@japers_1984) reported

    @IGcom Worst take of the day goes to…..

  • Woodywudpeck
    gin&pinklemonade (@Woodywudpeck) reported

    @Jack_Donaghy1 @IGcom I've put in a complaint let's see what happens lols

  • TumbleweedChase
    The Return (@TumbleweedChase) reported

    @englandcricket @IGcom You reminded me the cricket was on, so i turned it on and we're now down to 7. 😒

  • MattBrookes3
    MattBrookes (@MattBrookes3) reported

    @LordBadshot @Smudgedann @IGcom I use them, and must be out of the loop as I’m not aware of anything. What’s the problem, and should I be concerned?

  • QuantumStateX
    QuantumX (@QuantumStateX) reported

    @IGcom Well, not that you'll be able to trade them because IG's customer support is always unavailable.

  • dv8or1
    DV8OR (@dv8or1) reported

    @IGcom what has happened to your customer service?? I have been trying to connect with someone via WhatsApp, phone and email and haven’t got a response…!!! This is becoming unacceptable and is enough to make me reconsider my account.

  • its_fundamental
    fundamentally its a bargain (@its_fundamental) reported

    Any answer on the above. I have no interest in @UpholdInc and their offering so how do I stop having to look at you trying to shove it down your customers throats @IGClientHelp @IGcom - it is extremely annoying and should not be mandatory for a client to see every login.

  • MattySP500
    Matt (@MattySP500) reported

    Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

  • CasinoCapital
    Casino Capital (@CasinoCapital) reported

    @chippycapital I actually like IG generally, am probably one of their longest-standing customers (last century!), but damn @IGClientHelp they'll just ignore you when you try and suggest tiny UX changes that would improve their systems. Am on verge of shutting all my accounts except spreadbet

  • network_surrey
    Dougparkspropertynest (@network_surrey) reported

    @IGcom any reason i keep getting ‘log in error please try later’ when trying to log in through your app ??

  • MattySP500
    Matt (@MattySP500) reported

    Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

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