IG

IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

IG users affected:

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Leer, Lower Saxony 5
Hannover, Lower Saxony 1
Stade, Lower Saxony 1
Berlin, Land Berlin 1
Hamburg, HH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • flyingscotsmn Steven (@flyingscotsmn) reported

    @IGClientHelp My charts disappeared yesterday from both iPad and iPhone. Any ideas on how to fix?

  • nottm28 Malcolm Boyle (@nottm28) reported

    @IGClientHelp What is going on with log in? I can only log in from one device at a time. If I log in on my ipda, my phone logs out - this is something new - and annoying - please fix it

  • andrewdc208 Andrewdc208 (@andrewdc208) reported

    hey @IGcom why are your prices not updating on the desktop app? Server issues?

  • ichiandscratchy Heikin Ash (@ichiandscratchy) reported

    @IGClientHelp Why does Volume suddenly vanish from some indices (e.g. ASX & DAX) at 8AM AEST? Bit annoying when you have algorithms that use volume-based indicators on ProRealTime and then find the system shuts it down every day due to an error "insufficient data"!

  • JamesTalksSport JamesTalkSport (@JamesTalksSport) reported

    @englandcricket @IGcom New England but same problems. Woakes has a woeful overseas record, Mahmood should be tried. Leach has shown time and time again he's not a test winning spinner, give Parkinson a go! Good luck to the boys but this is not the new England we were promised.

  • A1R386X A1R386X (@A1R386X) reported

    @IGcom your price alerts aren't working on the #Android IG app, needs a fix.

  • Samira74514506 ellynvannin.nft (@Samira74514506) reported

    @IGClientHelp I can access my dashboard but not "My IG" on @IGcom ? Was there a maintenance scheduled again? I didn't get an email at ~10pm gmt either so assuming its linked? Just want my stats from the week :) Ta, Sam :)

  • ephemeral_money Brando Flux (@ephemeral_money) reported

    damn. @IGcom platform is the ****. cant wait to lose all my money

  • DanielSio10 Daniel Sio (@DanielSio10) reported

    @IGClientHelp @sumantatrde Same here, ive already sent my bank statements to them by email that shows all thr details they need to verify yet they still wont allow me to withdraw. So frustrating. Calling is useless. Emailing is useless. Please help.

  • flyingscotsmn Steven (@flyingscotsmn) reported

    @IGClientHelp It’s only one share so@I guess not a platform problem. FYI it’s IAG

  • NigelBa41254314 Nigel BEES (@NigelBa41254314) reported

    @englandcricket @IGcom The worst test team in 30 years.

  • EquityInvestme2 Equity Investments (@EquityInvestme2) reported

    @IGcom @IGClientHelp Seems to have gone down again - please fix. Downloading trade history I receive this... {"globalErrors":["error.server-error.bad-gateway"]} Whilst you're at it, please ALSO fix the return cell "% change" on watchlist for "GATC Gattaca" as its shown 0 for the past 2 months!

  • EquityInvestme2 Equity Investments (@EquityInvestme2) reported

    @IGClientHelp @IGcom Can someone please tell Tech support that Trade History downloads are coming out with blank data (AGAIN!)

  • NickyB_london _Nick (@NickyB_london) reported

    @IGClientHelp Any issue with IG UK using MT4?

  • Fiddlestickzmu1 Fiddlestickzmuzik (@Fiddlestickzmu1) reported

    @englandcricket @IGcom Come on lads, I'm watching every ball from down here in Australia.

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