IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Basingstoke, England | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
| Leer, Lower Saxony | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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MartinRoberts
(@M4Roberts) reported
@IGSquawk @IGcom Site been down for 20mins!! Left absolutely helpless.. phones busy.. you offer a service but at crucial times the service fails!!!
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Thibault Salomon
(@ThibaultSalomo2) reported
@IGClientHelp Tried to close my position at a good price and then the platform crashed...You're not even answering the phones - how can I close my trade?? The price has gone down a lot now...!
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Joe
(@Lyon3Leo) reported
@IGcom @IGSquawk Once again when its high volume trading day, IG conveniently goes down!! ******* had it with you thieves!! Withdrawing all my money and closing all my accounts!!! #igindex
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manpreet johar
(@59snoopy) reported
@IGClientHelp This level of service is just not good enough 🤬🤬🤬
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Politik Central (10m Front Crawl)
(@politikCentral) reported
@IGClientHelp Hi there I can’t seem to login at the moment is this a general issue?
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ITWT 🇬🇧🇮🇪
(@ITWT10) reported
Brilliant!! #ODX ar$e has dropped out again for the fotty-eth thousand time and cannot login to @IGcom to adjust!!!!
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will spencer
(@WillSpence88) reported
@IGClientHelp do you have issues with the platform? Keeps error messaging
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Gonzo71
(@MathewWiggett) reported
@IGClientHelp what is going on with your spreadbet system unable to login, losing a fortune as unable to get access to the system on PC or app after 1430GMT
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B.Afshar
(@ZaloRostam) reported
@IGClientHelp what happened? everything is down
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ricki barrett
(@rickibarrett) reported
@IGClientHelp what is going on your platform is down nobody’s responding
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ricki barrett
(@rickibarrett) reported
@IGClientHelp platform is down
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Fludar
(@radulf36) reported
@IGClientHelp App not working. This is unacceptable
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smokeycapital
(@smokeycapital) reported
@IGClientHelp API is back up, but still no client login
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Aleks 🇱🇹
(@tableresearch) reported
Markets are taking a **** and @IGcom is down. Are you kidding me.
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Ian
(@IanByrn80766563) reported
@IGcom guys i cant put in my stops or close a trade that hit stop. the entire service is not executing and no answer from helpline
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