IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 1 |
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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IG Issues Reports
Latest outage, problems and issue reports in social media:
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memento
(@memnac) reported
@IGClientHelp I contacted help desk so have other people. This is not account specific but platform wide. I don't know why you or broker would lock up a stock and people cannot cash out profits. What really is the point of your platform. This is unacceptable!
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Dave7
(@daveDangerous7) reported
@BoilerWest @Purepriceaction @IGClientHelp Simultaneously a friend of mine who has never used her overdraft got a letterr to say it has been removed. Every financial institution locking down.
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iz
(@iramahmed79) reported
@IGcom why is your app not working? I keep getting an error message. It’s the same when I try to login online. Get it fixed as people are losing money
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Ian Walsh
(@walshib98) reported
@IGClientHelp Demo system down yet again!!!!! Utterly useless
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David Bird
(@davidjbird8000) reported
Hi @IGClientHelp i have sent you a DM. you emailed to say my smart portfolio was transferred to IG T&I Ltd. Your bank details given in the email now don't match those on your platform or provided by live chat. customer services says i should reply to the email to find out more!
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joey_gambles
(@joey_gambles) reported
@englandcricket @root66 @IGcom Proof that Durham is a county ground and not an international one. Disgraceful pitch. Slow, low and worse for one team than the other. Embarrassing
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AJstockie
(@AJstockie) reported
@IGClientHelp Ig is down, can’t close position
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nadiahill
(@nadiamariahill) reported
@englandcricket @root66 @IGcom South Africa are just copying from India england should of said something and stopped Morgan from stepping down all the hard work he did they are throwing it away now but why was this game not called of and played another day but roy and bairstow are to blame
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Nav
(@naveenkapur1) reported
@IGClientHelp Isa account showing incorrect balance. More than £15000 GBP missing from my account. What is going on? Can’t get any help from you. Clients beware
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Bob
(@MrBoongBoong) reported
@IGClientHelp Since last night, the problem still not fix. I have sent email to IG help team with screen capture.
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Bill B
(@BillB03325794) reported
@reb40 @IGClientHelp Never had a problem with II, Hargreaves L or Trading 212 except when down for planned maintenance usually at weekend.
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Manu
(@macor247) reported
@IGcom I’ve got a solution for that, Pay the Drivers and delivery Riders better rates, offer a better service, get a higher return…how hard can it be?
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Wanta Squeeze
(@SiDerbyshire) reported
So I’m down 40% on my $AMC straight from the open and not received my #APE units from @Trading212 @freetrade and @IGcom
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DB
(@kpasamd) reported
@IGClientHelp having problems with the app since latest iOS update on iPad and iPhone. Freezing, can’t make drawings. Deleted and reinstalled and still no improvement
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AnnRaj
(@anandhinagaraj) reported
@IGClientHelp hi, dividend adjustment didn’t happen today with stocks so down in value?
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