IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Berlin, Berlin | 1 |
| Southwark, England | 1 |
| Radstock, England | 1 |
| Kendal, England | 1 |
| Leer, Lower Saxony | 1 |
| Portsmouth, England | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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TV UTI NEWS (@KumarRtx) reported@IGClientHelp IG please help
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scoot3r83 (@scoot3r83) reported@IGClientHelp This is now more than 2 months that you cannot keep your data running on PRT, all of which you said you were implementing a fix a month ago. How many clients will need to leave before you listen and hand on the 'useless' award to someone else? @ProRealTime
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the_supreme (@im_thesupreme) reported@IG_US @IGcom @IGSquawk I faced issues when I was trying to withdraw more than deposit in One broker.. I felt like Fraud.. What about IG? Can I withdrawn more than deposit? Especially for INDIANS..tell me pls
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Jai (@JaiiBroni) reported@JMahony_IG @IGcom Trend line has already broken on my chart, around $77?
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Arya (@immeenus) reported@sparrow_jrs @cricvizanalyst @IGcom * against quality teams
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Saint (@saint1966) reported@IGClientHelp when will you address the @ProRealTime feed issue on ASX stock it's been over a month ??????
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Barry Lewis (@BarryLe62234850) reported@IGcom what’s the problem with the lagging on the app thought it was my internet but been going on since yesterday at different places 🤷
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Rich B (@Richard52863033) reported@IGcom Bad choice of picture in a climate crisis
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scoot3r83 (@scoot3r83) reported@IGClientHelp @saint1966 @IGClientHelp This has been an issue where I would say almost 6 weeks where I was told by email that a solution on your HUGE amount of outdated stock codes and this 2nd rate Data Feed was being implemented. Why am I seeing responses non matching responses suggesting poor service?
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the_supreme (@im_thesupreme) reported@IGcom I already sent an email in DM. + I didn't send mail because I tried that last 2 times. But wasn't getting any response even after many days .. So now I'm only using Twitter for help.
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AIMInvestor1978 (@AIMInvestor1978) reported@IGClientHelp service crash!
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the_supreme (@im_thesupreme) reported@IGSquawk @IGcom @IGSverige Nothing is solved yet... I'm still facing problems.
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City 😎 (@CitygirlTrader) reported@im_thesupreme @IGcom Thay have done well resolving the issue... I think...
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Andrius Mostauskas (@aniuks27) reported@IGClientHelp is IG help desk operational? I’ve sent 2 emails but no reply yet …? Anyone can help ? Is there a live chat I can use ?
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the_supreme (@im_thesupreme) reported@IGcom Okay I just did.. with issue , screenshot and email
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