IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Berlin, Land Berlin | 1 |
| Southwark, England | 1 |
| Radstock, England | 1 |
| Kendal, England | 1 |
| Leer, Lower Saxony | 1 |
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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M
(@mattnificent01) reported
@IGClientHelp Help please! Having issues logging-in into my account. Many thanks
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(@gud2bheard) reported
@IGClientHelp It is £1Bn+ new issue ...not a micro cap ...this is not what I have come expect from #IGG Competitors are offering the ability to trade #MOON on SB platforms . Not what I would expect from a ‘world leader ‘ . Disappointed client. Disappointed shareholder
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Kennedy
(@kensimmo) reported
@IGClientHelp @DScaboble Worst forex broker ever.
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Rob Nelson
(@WeegieNelson) reported
@IGClientHelp I cannot find the trailing stop loss feature. Can you help me?
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Garry
(@Garry27977708) reported
@IGcom - Worst trading platform ever with pi$$ poor customer service to match!!! AVOID!
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LiberationCapital
(@Lib_Capital) reported
@IGcom @IGSquawk some of the worst customer service I have ever come across, and that includes accounting for outsourced call centres
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Tradingpoker
(@tradepokerbox) reported
@IGClientHelp Sorry, this is 365 days a year you have this terrible service. It's not now and again, it's every day of the year.
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Garry
(@Garry27977708) reported
@IGcom - IG is run by f**king Muppets. Their second rate trading platform continues to crash at a moments notice and don't bet on being able to get hold of the useless, to$$ers by telephone to close your trading positions either. YOU HAVE BEEN WARNED!!!
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Sedo
(@FrancisGane) reported
@IGClientHelp Hi. I've emailed over an issue on a trade that didn't close and chased up multiple times. Can you help?
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Eduardo Salia
(@Dudu_salia) reported
The quality of support services @IGSouthAfrica is terrible @IGClientHelp
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Wazza
(@WassifAziz) reported
@IGcom is doing some shady stuff. I was able to open a position on a ******** stock on the 28th of Jan. However trying to open one now and it doesn't work? Spoke to support and they said share dealing isn't allowed on ******** stock, however the website does not mention this.
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cate
(@CateWW) reported
@IGClientHelp Hi, I hold iShares Silver Trust (all sessions) which normally trades from 9 am UK time but it's closed. Is there a problem with the market? Thanks.
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James Bailey
(@three_fitty) reported
@IGClientHelp Are there any new restrictions on Direxion leveraged ETF's on your platform? I can no longer open new positions via a CFD account, but forums also reporting errors for share accounts.
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Haoever2@hotmail.com
(@haoever2) reported
@malinda63998104 @IGClientHelp Hi IG it has been a week since i click withdraw to card...but the money has not been transfer back to my bank account. May i know who can i speak to regarding this issue?
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Garry
(@Garry27977708) reported
@IGClientHelp - When are people going to learn, IG is $HIT!!! Customer service is run by complete idiots with zero common sense. 'DO NOT' trust them with your hard earned money, you have been warned.
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