IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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IG Issues Reports
Latest outage, problems and issue reports in social media:
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Garry
(@Garry27977708) reported
@IGClientHelp - IG must have the worst trading platform and customer service. Traders, avoid IG!!!
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ITWT
(@ITWT10) reported
@CarlosLpzC @IGcom Not sure what stocks you hold but for me, I have to find £4500 or close my open #EUA long and lose out what I am already down.
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Rashid
(@Tazamurghi) reported
@IGClientHelp What do you mean broken?
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Richard Deegan
(@RichardDeegan5) reported
@PeterOMolloy @IGClientHelp Leave them, I did. Worst broker out there.
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Allik
(@since1982) reported
@eToroService It's everyday the same. "Could not open position". While orders on @IGcom passed flawlessly. May be you should get in contact with them for some help.
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gin&tonic
(@Woodysue) reported
Well finally got the official confirmation from @IGSquawk @IGClientHelp by email of the list of co's they're ceasing trading on ..bit late, bad form ,offering to trade in share dealing ac with them though...I don't think so..
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Peter Molloy
(@PeterOMolloy) reported
@IGClientHelp @steeve_inv Terrible company closing positions come Friday with no notice
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Tony B
(@TonyBonnerChef) reported
@IGClientHelp Been trying to withdraw for 2 days...I've emailed. The phone service is seemingly inadequate.
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David Rowland
(@david_rowland) reported
@IGClientHelp hi, unable to reach via chat/phone. Need help transferring my US account over to IG. Website says call existing broker but they say you should instigate. Can I get better guidance?
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I Know Nooothing
(@IknowNooothing) reported
@IGClientHelp please can I raise a formal complaint. It appears the changes to your spreadbetting were leaked at the weekend and are being weaponised by Shareprophets who have boasted about insider information previously. I believe this is serious to warrant FCA notification
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The #DPMO C.E.O 🇯🇲
(@MayhemRVF) reported
Tried to average down and buy more $AMC earlier and @IGcom wouldn’t let me. Piss take #DPMO
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Mike James
(@mikejamesone) reported
@malinda63998104 @IGClientHelp i waited on hold for over 1 hour! why no phone help?
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Mr Kipling
(@conradcarter66) reported
@MBdaytrading @WShak1 @IGcom I can tell you I told them exactly what I think. It’s bloody sharp practise, at best. The worst is I know some had this list LAST WEEK, giving obvious advantage.
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Gu
(@GuiThebault) reported
@IGClientHelp Thanks, there is no problem of having payed in another stock and share ISA elsewhere in the same tax year? It's empty now
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Outlander
(@WBInvesting) reported
@IGClientHelp @ProRealTime , Is there any issue with Data after 0245 GMT? There was data missing on indices between 0245 and 0345 yesterday and today it is showing as spike around 0300 GMT. However I don't see anything like this on TradingView so issue sees to be localised.
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