IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 1 |
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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MC Owl 🦉
(@mickenell) reported
@englandcricket @IGcom Awful start
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Stocklad
(@Stocklad) reported
@scoot3r83 @IGClientHelp @ProRealTime They never get off their behinds to fix anything. Like most brokers, as long as the money comes in, they figure what they got is good enough, and leave it at that. Pathetic. Their own forums are full of disgruntled traders.
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Yvette Ramirez
(@YvetteR85922076) reported
@IGClientHelp I placed a trade and manually closed it in profit. Your system closed me at a loss and the market didn't move that much at the close. The close on the chart page showed positive. Are there problems with your systems?
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Mikella❤
(@omenka_michael) reported
@MrJSimmsTrades @IGcom My business account was disabled too for no reason, appeal never work..i got no response from support I was able to recover my account with the help of @cybers_recovery message him I can help you He is highly recommended
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Keegan Chiam
(@ChiamKeegan) reported
@IGClientHelp U cannot just apologize, we are talking about real time trading, I have missed serveral profit trades entry just because your system have some problems on certain group of traders ONLY. This is by far the worst event I have encountered. I will be quiting trading with IG.
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scoot3r83
(@scoot3r83) reported
@IGClientHelp They always reply to tell me to report via the software. I have done that. Why are so many software and data issues arising as of late. These changes I would think are not called for.
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Keegan Chiam
(@ChiamKeegan) reported
@IGClientHelp Have the issue of "Common Error" when trying to enter a trade with MT4 solve? Its almost 3 days now, can anyone provide an update?
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Stocklad
(@Stocklad) reported
@scoot3r83 @IGClientHelp @ProRealTime They fix some things, but often wont. Seems common amongst Austrlaian brokers, as long as the money comes in, they figure the interface they present is good enough, and leave it at that. Pathetic. IGs forums are full of disgruntled traders.
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BeTTer TraDeR
(@StUaRtJaCk33) reported
Cannot access my IG account @IGcom - Is there platform outage?
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Kumar 🏴
(@Morgsmudge) reported
@abhinav_singh4 @englandcricket @IGcom My bad 🥲
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James
(@_MUFCJames) reported
@UtdDanMUFC @englandcricket @IGcom Is it bad I don’t have much confidence 😬
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Michiel Boshoff
(@michiel_boshoff) reported
@IGcom @HathornSabin The problem with @IGSouthAfrica and their helpdesk is that you get a automatic reply but nobody actually resolve the problem!!!
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Josh 🇮🇱
(@JJLFC_) reported
@englandcricket @IGcom No Broad terrible from us.
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Keeper Of The Gaze 💚💚💚🍀
(@wwalls79) reported
@englandcricket @IGcom Well, it's raining alright...England wickets...3 down for just 20 already...🤕😱😱😱😱😠
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Jacques Roos
(@jakroos) reported
@IGcom most unprofessional service I have just experienced
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