IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
Check Current Status
Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
-
Ollie
(@JustOllie2015) reported
@IGClientHelp just been told that this is within normal market practice by one of your online help desk staff. I think you might need to re think your training!!
-
howihjr
(@howihjr) reported
@IGClientHelp Guys?? this is a joke? answer the phone? any help? WHAT ARE YOU DOING??
-
Matthew Skelton
(@skeltz87) reported
from
Romford, England
@IGClientHelp your platform is down and can’t make trades please help
-
Keith Ellis
(@KeithEllis84) reported
@IGClientHelp Sort it out IG - You're starting to look as budget as RH! Let us login already.
-
Haymo
(@Haymo32877338) reported
@IGClientHelp Your platform when down when I had to close a position in profit, now I'm $70 down! Ridiculous! Who is going to cover these costs????
-
Lumyus
(@lumyus) reported
IG down 3rd time in a week within 2 minutes of US market open. Got back working. Then shut down within 2mins of B period opening. Truly unacceptable. It's not as though they currently let Retail trade Bitcoin or GME, anyway. Balancing themselves before letting us in? 🤔 @IGcom
-
JohnBoy
(@JohnBoyyTrader) reported
@IGClientHelp helloo?? WTF are you doing??? I cant call you, no one answers live chat and can't get into my account. have you been bought out by ******* robinhood or something?????
-
Alex
(@thewinelake) reported
@IGClientHelp What number? Will they answer? Surely they'll be overloaded! Seems to be up and down like a yoyo this afternoon. I suspect DDoS attack.
-
Akash Lagad
(@akashlagad90) reported
@IGcom Why are you restricting our login and selling of shares? This is illegal - IG get ready for war
-
wakawaka
(@gamerti44700836) reported
@IGcom how about sort out your connection i cant connect! WTF is going on!?!?!?!?!
-
Nicholas J Alexander
(@thelovequotient) reported
@IGClientHelp IG trading platform is down?!?
-
Robert Tomic
(@RobertTomic) reported
@IGcom System down again, 3rd day in a row😡
-
papergain
(@paperlossforev1) reported
@tozzer121 @IGcom Down since 2.30pm. Total shambles. Have they any liability for losses?
-
shcoin
(@shcoin3) reported
@IGcom you’re screwing us in the backside with no lube. Like wtf!? You either do spread betting and share dealing or you don’t. Can’t even log in smh
-
SniperTrading
(@Hillz_B) reported
@IGClientHelp Fix your platform or move my funds elsewhere
Check Current Status