IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 5 |
| Basingstoke, England | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
| Hannover, Lower Saxony | 1 |
| Stade, Lower Saxony | 1 |
| Berlin, Land Berlin | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Lilalush
(@Lilalush) reported
@IGClientHelp You are f*cking rubbish IG rubbish service can’t call you can’t close positions you should be struck off the list how are u even FSA regulated ????? I have an ISA with you and will move it now with your rubbish service
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IG
(@IGcom) reported
@moneycrab @IGClientHelp Please refresh your browser and try and login again.
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Andrea34
(@Andrea334506911) reported
@shiftingshares @IGSquawk As I said a few days ago, @IGClientHelp your customer services is RUBBISH, you make very poor attempts to resolve most of my queries. I'm still waiting for a response to my latest email on a chain to you that I sent WEEKS ago!
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Travis Wilson
(@travisawilson) reported
@IGClientHelp You've been down now for 30mins....someone is going to lose their job, surely.
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MisterS
(@MrSalvenStadl) reported
@IGClientHelp Of all the time for you guys to have system problems - presumably you will be reimbursing any profits on trades that couldn't be closed off due to 'Sorry there seems to be a problem' ?
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MBTrading
(@MBdaytrading) reported
@IGcom down ! Sort it out please
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Luke Devlin
(@lxkedevlin) reported
@IGClientHelp I deposited £500 into my account but after your website crashed and I got back on it had disappeared. Please fix this
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Liquid Gold
(@scyong23) reported
@IGClientHelp I’ve had issues for months and they said oh we have never seen anything like it. Laggy AF when there’s volume
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🕗ontheup🕟
(@pjb2go) reported
Anybody else having issues with @IGcom platform?
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RookieTrader
(@Rooky_Trader) reported
@IGClientHelp **** YOU IG. What kind of service do you run? Missed a massive bounce you useless c***s.
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adam101
(@adam101) reported
@IGClientHelp Next to crash will be your share price. I’m not th only one who’ll be packing up and taking my money elsewhere. Muppets
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Vatark FX
(@toemustboolerth) reported
@IGcom log-in error! Expecting that btw.
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pmt
(@newvixtrader) reported
@IGClientHelp @IGcom Fix it ! For God’s sake
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K3
(@k3books) reported
@IGClientHelp @IGcom gold goes down $16 positions open buying gold. goes to $1834 lost chance to buy when low.. phone trading is not practical. 3 times this has had happened last 12 months . volitility sorry NO services. is a theame.. no message in inbox. very strange
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Mo
(@tooshrt) reported
@JayC71870818 @IGClientHelp Robin Hood's down; that's what IG is competing against right now
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