IG

IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

IG users affected:

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Berlin, Land Berlin 1
Southwark, England 1
Radstock, England 1
Kendal, England 1
Leer, Lower Saxony 1
Portsmouth, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • mattnificent01 M (@mattnificent01) reported

    @IGClientHelp Help please! Having issues logging-in into my account. Many thanks

  • gud2bheard - (@gud2bheard) reported

    @IGClientHelp It is £1Bn+ new issue ...not a micro cap ...this is not what I have come expect from #IGG Competitors are offering the ability to trade #MOON on SB platforms . Not what I would expect from a ‘world leader ‘ . Disappointed client. Disappointed shareholder

  • kensimmo Kennedy (@kensimmo) reported

    @IGClientHelp @DScaboble Worst forex broker ever.

  • WeegieNelson Rob Nelson (@WeegieNelson) reported

    @IGClientHelp I cannot find the trailing stop loss feature. Can you help me?

  • Garry27977708 Garry (@Garry27977708) reported

    @IGcom - Worst trading platform ever with pi$$ poor customer service to match!!! AVOID!

  • Lib_Capital LiberationCapital (@Lib_Capital) reported

    @IGcom @IGSquawk some of the worst customer service I have ever come across, and that includes accounting for outsourced call centres

  • tradepokerbox Tradingpoker (@tradepokerbox) reported

    @IGClientHelp Sorry, this is 365 days a year you have this terrible service. It's not now and again, it's every day of the year.

  • Garry27977708 Garry (@Garry27977708) reported

    @IGcom - IG is run by f**king Muppets. Their second rate trading platform continues to crash at a moments notice and don't bet on being able to get hold of the useless, to$$ers by telephone to close your trading positions either. YOU HAVE BEEN WARNED!!!

  • FrancisGane Sedo (@FrancisGane) reported

    @IGClientHelp Hi. I've emailed over an issue on a trade that didn't close and chased up multiple times. Can you help?

  • Dudu_salia Eduardo Salia (@Dudu_salia) reported

    The quality of support services @IGSouthAfrica is terrible @IGClientHelp

  • WassifAziz Wazza (@WassifAziz) reported

    @IGcom is doing some shady stuff. I was able to open a position on a ******** stock on the 28th of Jan. However trying to open one now and it doesn't work? Spoke to support and they said share dealing isn't allowed on ******** stock, however the website does not mention this.

  • CateWW cate (@CateWW) reported

    @IGClientHelp Hi, I hold iShares Silver Trust (all sessions) which normally trades from 9 am UK time but it's closed. Is there a problem with the market? Thanks.

  • three_fitty James Bailey (@three_fitty) reported

    @IGClientHelp Are there any new restrictions on Direxion leveraged ETF's on your platform? I can no longer open new positions via a CFD account, but forums also reporting errors for share accounts.

  • haoever2 Haoever2@hotmail.com (@haoever2) reported

    @malinda63998104 @IGClientHelp Hi IG it has been a week since i click withdraw to card...but the money has not been transfer back to my bank account. May i know who can i speak to regarding this issue?

  • Garry27977708 Garry (@Garry27977708) reported

    @IGClientHelp - When are people going to learn, IG is $HIT!!! Customer service is run by complete idiots with zero common sense. 'DO NOT' trust them with your hard earned money, you have been warned.

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