IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 5 |
| Basingstoke, England | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
| Hannover, Lower Saxony | 1 |
| Stade, Lower Saxony | 1 |
| Berlin, Land Berlin | 1 |
| Hamburg, HH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Dazzle
(@afrodazzle) reported
@IGClientHelp Can't close my trades, wtf is going on
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Notgoodatthissharestuff
(@Notgoodatthiss1) reported
@IGClientHelp Is there an issue with your website this afternoon?
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bagman
(@bagm4n) reported
@IGClientHelp you are ******* me in the *** with your outage, just so you know.
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Callum
(@Callump01) reported
@IGClientHelp Your login is down, in addition your trading desk phone number for existing clients just disconnects as soon as you press '1' on the menu. What is going on? You're losing your clients money...
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HellishTrevTrader
(@HellishTrader) reported
@IGClientHelp platform conveniently down again !!! 3 days running you’ve locked us in trades
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Ollie
(@JustOllie2015) reported
@IGClientHelp How about offering a ******* basic service so we can actually login??!!
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Chris Westley
(@Chris_Westley) reported
@IGClientHelp when can we expect to be able to place trades on the Dow around market open again? Numerous times this week I have not been able to enter a position within 30 mins of the open due to an 'unexpected error'
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Goonsy
(@Goonsy7) reported
@IGClientHelp Is the platform down again?? Can’t log on!!
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BeingMen
(@XYChormo) reported
@IGClientHelp @milbshake What a bunch of liers! Saying service "Degraded" and Web and Mobile "Operational"
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Rahul Nayar
(@Rolly_88) reported
@IGcom No surprise, would have gone long that IG was going to be down at 2.30.. always the retailer client suffer.. #joke
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AIM Raider
(@aimraider) reported
@IGClientHelp broken again 🤯
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Tam Robertson
(@TamRob92) reported
@IGClientHelp Also, hilarious to see your 'help desk' telephone line not even working. Shocking corruption. Get locked up.
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Li Li Huang
(@foxy_huang) reported
@IGcom Your system is down, I am unable to trade at all. Your customer service cuts me off. What is going on?
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Luke Foster
(@lukemfoster) reported
@IGcom Smart thinking.... if your system is down people can't buy gamestop/AMC ... you managed through the whole pandemic... but when hedge funds and rich c***s money is at stake your system magically ***** up.
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Free Thinker
(@LogicalRealistt) reported
@IGcom @igcom Your platforms are not working. Sort this **** out
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