IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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telugumesh
(@telugumesh) reported
@IGcom anyone here to help?
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Josh Moore
(@joshmooredotcom) reported
@IGClientHelp I don’t think the Eng house chat is working... in need of help and can’t get onto the live chat feature... please help!
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IGSquawk
(@IGSquawk) reported
@BanjoPigeon @IGcom @IGTV Hello there. $PLBY is available to trade. Clients have been buying and selling it today. If you are still have issues reach out to our helpdesk
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Dr Nobody
(@FreedomFan35) reported
@IGcom are you aware of an issue where open positions are not appearing on charts nor in the "open positions" section?!
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Katie Reed
(@sighsmommy) reported
@IGClientHelp I am trading with a robot and I am still waiting for that platform to help but do you know why I can't set my lot size to .01 and it show on the charts too...it just keeps trying to trade and saying invalid lot amount, even with expert settings .01 chart shows 0
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Harshavardhan Reddy
(@Harshav30374148) reported
@IGClientHelp hi my account has been disabled For violations terms but I don’t know why I tried to appeal I have done everything like code to gmail but no reply nothing from your side please help me with my account please I have lot of memories in it . Thank you
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Garry
(@Garry27977708) reported
@AB38692700 @IGClientHelp IG is run by f**king Muppets. Their second rate trading platform continues to crash at a moments notice and don't bet on being able to get hold of the useless, to$$ers by telephone to close your trading positions either. YOU HAVE BEEN WARNED!!!
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Hallie
(@ehbones) reported
@IGClientHelp hi my Instagram account has been flagged as spam (incorrectly) since July. I am tweeting all the insta support pages I can find since you people don’t just have costumer support. HELP!
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Ian Wilson
(@winenfunblog) reported
@IGcom L2 Dealer - NO FTSE QUOTES NO CHARTS NO DETAILS FOR POSITIONS NO QUOTE VALUES No one should think of using this platform it is unusable and support is non existant....
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Grac
(@Grac06117764) reported
@Harshav30374148 @IGClientHelp Thought I had lost my old account when I got disabled and every attempt to have it restored failed until I met globalsecurityhacks on instagram help recover my account, go message
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Huseyn
(@Huseyn54889635) reported
@IGClientHelp Hi i have been trying to get my account activatrd fot the past week but no one answers the call on customer service, is there any other way to do it?
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Garry
(@Garry27977708) reported
@IGcom - IG is run by f**king Muppets. Their second rate trading platform continues to crash at a moments notice and don't bet on being able to get hold of the useless, to$$ers by telephone to close your trading positions either. YOU HAVE BEEN WARNED!!!
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Rob Nelson
(@WeegieNelson) reported
@IGClientHelp I cannot find the trailing stop loss feature. Can you help me?
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Ashley Noronha
(@noronha_ashley) reported
@IGClientHelp Getting an error when trying to buy a stock on London Stock Exchange: “Not suitable for European retail clients”. Bit strange it’s not suitable for me buy stock from LSE when I am in London..? Ticker: ARB
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King Veli
(@KingVeli11) reported
@IGClientHelp hey IG hope all is well, I’m having trouble with depositing money into my account. My IG app wouldn’t allow me to deposit more than 3k but I’ve read on IG’s website that the maximum limit in 99.9k. No one is answering the phones or emails, please help.