IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
Check Current Status
Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Radstock, England | 1 |
| Kendal, England | 1 |
| Leer, Lower Saxony | 1 |
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
-
shabak
(@shabakNuke) reported
@Openskies13 @IGcom Contact FCA - tell them about situation and fill complain (someone here already gave this advice). On dip I could buy shares for 100k as i like the stock - because of them I could not. Lots of money lost 🤓 And hold it :D #GME #TheFCA
-
Nedsir
(@Nedsir1) reported
@IGClientHelp Do IG ever respond to these threads? very poor service
-
HR1234
(@Am1n0_LDN) reported
@IGClientHelp you still down?
-
PureRogue369
(@PureRogue369) reported
@IGClientHelp An English language EU call line number for existing clients please. Below not working Existing clients: +35 318 009 95364
-
Equity Investments
(@EquityInvestme2) reported
@Rseabiscuit @IGClientHelp @TheFCA Maybe. IT issues also down to volatility with dealing with large volume orders and being able to settle the orders - money flow. So easier for them to 'turn off the system' and let them catchup back office.
-
Euan.fi
(@euancharles) reported
@IGClientHelp I am logged in but the mobile platform displays "service connection failure" and desktop will not accept position edits... How many people will lose money (again) because your infrastructure is not fit for purpose...
-
Gary Treen
(@treenie64) reported
@IGClientHelp @IGSquawk Awful service these days. Need to get your act together. Also dont say to telephone as no one ever answers!
-
Johan
(@JohanDXB) reported
It took 2 whole hours to my broker @IGcom to open trading today ! Market has been open for 2 hours but I wasn't able to trade... really poor service.
-
Claudiu Hoban
(@ClaudioHoban) reported
@IGClientHelp Coincidently when my account was 6000 higher than when you resumed trading. Absolute thieves. Every need to leave a review with this service.
-
Ale
(@dirossiale) reported
@AngeloR30700761 @IGcom @aussieg7 I'm holding large spread bets positions. Once, I close these, I will close my account. They've been bad more times than not. I'm going to spend the weekend gathering all the evidence of the issues I had with them since the summer of 2020. The Fca needs to act. Too many complaints
-
フアン
(@segagamer) reported
@IGClientHelp Still cannot log in as of 18:00 and support staff are most unhelpful, essentially saying "try later". Terrible service! Do they know that "later" can cost us a lot of money?
-
Origami lover
(@mojn89) reported
@IGcom Poor service
-
Steeve S
(@steeve_inv) reported
@IGClientHelp @IGcom It's ridiculous, they spent 1 Billion to buy US TastyTrade this month, make tons of money from 75% of retail loosing money and STILL can't handle current traffic or fix 3-day issue...
-
Jason Nicholls
(@jas251068) reported
@IGClientHelp Truly shocking service, no explanation offered , I’m moving away from these cowboys
-
Ale
(@dirossiale) reported
@IGcom YOU'VE BEEN REPORTED TO THE FCA - PREPARE YOURSELF TO COMPENSATE YOUR CUSTOMER FOR YOUR CONSTANT SYSTEM FAILURES - YOU'RE A FRAUD- SCAMMERS
Check Current Status