IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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HR1234
(@Am1n0_LDN) reported
@IGClientHelp you still down?
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Sas
(@sarahjennings01) reported
@IGClientHelp @IGcom Service has been terrible... no access at all. Thinking of going to #uniswap
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tinman
(@Man_Tin_Man) reported
@IGClientHelp Its an not intermittent issue, its a not working at all issue.....
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The vicious
(@Thevicious5) reported
@IGcom @luxmanage1 Yeah I get a real sense of 'urgency' when it's down for this long
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awais aaa
(@aaa_awais) reported
@IGClientHelp It's not intermittent ..it is quite consistent problem now. Please fix this..otherwise I have no choice to leave this platform...we are paying 10$ per trade comparing with IB which is costing only 1$..We deserve better service than this.
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SNW
(@SamanthaWork) reported
@IGClientHelp Hasn't been an intermittent issue but continuous on both web and mobile platforms
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Origami lover
(@mojn89) reported
@IGcom Poor service
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AndY B
(@Bowen85AI) reported
@nylelevi @IGClientHelp Same, used @IGcom when it was IG trading never had a problem. I’ve won some and lost some. But this is not losing this is steeling. The big boys don’t like to take the hit and expect us to all get wiped out.
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Angello B
(@AngeloR30700761) reported
@IGClientHelp Are you joking your whole global server is down since 2.30 UK, Singapore platform. Not just me either.
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Wave_Control
(@WaveControl1) reported
@IGClientHelp This was an issue on the USA open but I'm logged in now. Hopefully this doesn't happen again. I got a taste what Robinhood folks are going through.
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Openskies
(@Openskies13) reported
@observer1100 @dirossiale @IGcom Strange that .. the UK and Australia system... same issues/ same time ...m
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Mike
(@mikerwarner) reported
@IGBank @IGClientHelp I was locked out due to technical difficulties on your part and lost out on closing a trade for $10 now it’s down $20 that’s a $30 swing y’all ****** me on.
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Kyle Reed
(@Kyle_Reed) reported
@IGClientHelp Publish the link to Pro-Realtime for everyone :- if this might just be a case of MyIG that's broken
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AndY B
(@Bowen85AI) reported
@Kyle_Reed @IGClientHelp Had this problem yesterday but them put a limit to my stop position so I couldn’t move it lower forcing me to with close or wait for it to close automatically. #crimewatch
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Steeve S
(@steeve_inv) reported
@IGClientHelp @IGcom It's ridiculous, they spent 1 Billion to buy US TastyTrade this month, make tons of money from 75% of retail loosing money and STILL can't handle current traffic or fix 3-day issue...