IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 1 |
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Alex
(@thewinelake) reported
@TomCullingham @IGcom Their response to my "stop messing" was to ignore me, and to my complaint was a right old mouthful of feathers. I've now moved to Spreadex. Although their spreads are wider, their web interface is better (eg. you can see how much margin is associated with which position).
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Michiel Boshoff
(@michiel_boshoff) reported
@IGcom Zamar Faria at IG South Africa give terrible service to his clients!!
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Alex
(@thewinelake) reported
@TomCullingham @IGcom I think underlying these problems is almost a contempt for the customer - a lack of willingness for those that know about these things to talk to the affected customers. So I was trying to close positions that they'd opened, and they'd close positions I'd opened.
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Akhileshwer Tiwari
(@AkhileshwerTiw5) reported
@WVenketas @IGcom @DailyFXTeam What will be effect of increase or decrease on gold. And what is previously and predicted. Please help man, I got some money stuck. Thanks
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Ian Sellars
(@SellarsIan) reported
@IGClientHelp sent support message yesterday at 4pm still no response
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Freewill
(@TakeMeTo2112) reported
@MrJules_ @IGcom Same here. Maybe down for maintenance?
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Sir Nah then 🙂
(@bot137372828961) reported
@steeve_inv @N3PR4 @IGcom Whatever it is, wild spreads at the pre-market open etc.., why would the M1 candle change afterwards? There's no plausible reason for that? It happens regularly so not a one-off glitch.
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Coolwich
(@coolwich) reported
@IGcom Please consider re-writing this Tweet. Aesthetically awful, difficult to decipher.
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Alex
(@thewinelake) reported
@TomCullingham @IGcom Trouble was they did just that, but twice! Then I closed the extra position and they also closed it afterwards, but that ended up as a short position! Just a right old mess and a big waste of time. If there was loss it would be <£100
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John Pearce
(@John197210) reported
@AIM_7_8 @englandcricket @IGcom That does trouble Stokes/McCullum. They're more interested in the wickets column!
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telx100
(@telx100) reported
@IGcom @AngelineOng META doesn’t work, it’s a poor product on facebook, I’ve experienced far too many crashes to approve this update other media companies should avoid using META like the Plague, I will leave if they can’t fix this problem!
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Vins Def
(@VinsDeF) reported
Hey @IGcom, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
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richard
(@lennon909uk) reported
@englandcricket @IGcom How the heck is Zack still keeping his place. I get that he might once in a blue moon help win a game but with his constant low scores & ball dropping he’s more likely to cost us a win.
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Евгений
(@zhituhaha) reported
@IGcom So.. spammers spam from yours domain huh? **** you!
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Incognitus
(@Incogni24145349) reported
@IGClientHelp I have been trying to get a hold of you for more than 15 days now. I've sent several emails without getting a response from You. Your customer service is horrible!
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