IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Spencey
(@FourFour_Stu) reported
@IGcom Well, you've managed to make and lose a customer in the space of one week.
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Jorge Bastida
(@jorgebastida) reported
@IGClientHelp Client here. There is no a clear place in your website where to raise complains. You only direct people to a public forum. Shall I proceed and contact the Financial Ombudsman Service directly given that that's the @TheFCA advise on their website?
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pixie
(@prc162) reported
@IGcom Your platform was down Friday first hour and last 30 minutes corrupt to line your pockets I lost thousands on this behavior. Will be shutting down my account
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Rikki
(@rikkigouda) reported
@IGcom Your RestAPIs are down..
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sid
(@SidsPhotos) reported
@ShamimU61554433 @IGcom Yep if a few people coming in to trade $GME shuts down their servers it just goes to show how **** their capacity actually is
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The Hopeless Trader
(@HopelessTrader1) reported
@IGcom Bad move. This is already being investigated in the USA and a prominent MP had already taken aim at 212 for doing the same. So while the suits can carry on to trade we have to stop. If you allow this, I guarantee this will be the end of your company
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aim is the game
(@aimisthegame123) reported
@IGClientHelp I lost a trade coz of their glitch after 2 hours on the phone waiting I maneged to get reimbursed for the trade that I lost
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aim is the game
(@aimisthegame123) reported
@IGClientHelp I lost a trade coz of their glitch after 2 hours on the phone waiting I maneged to get reimbursed for the trade that I lost .. so please do the same if your In my position
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iSensing
(@i_sensing) reported
@IGClientHelp @IGClientHelp I still cant login. Been waiting 1hr for someone to answer the phone. Any help would be appreciated to fix this issue.
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sid
(@SidsPhotos) reported
@AlexWriggleswo2 @IGcom This is exactly the problem. The brokers restricting certain stocks are losing a lot of credibility this week.
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Baby Joanna
(@baby_joanna7) reported
@PREETAMOO7 @IGcom I had same default with my account. Felt bad thought it was gone but @Jklaushacksx helped me out and recovered my account. Message him Asap
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Londontrader 🇬🇧
(@Londontrader7) reported
@jaeson72 @Lol_Yiddo @IGcom This is not new to IG. They have done this in the past too during market volatility. They have enough experience and resources to fix it but they don't want to. My feeling is they themselves act as market maker and take opposite position. When the oprtuntiy comes they pounce on u
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Scaredmoneydontmakemoney
(@EdEast8) reported
@IGcom This is ridiculous - you are just as bad as those pricks on wall street! Allow the movement, this is Robinhood behaviour! Hold the line!!!! $GME $AMC
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Trs🌊🔻👁️⃤
(@rsspx) reported
@IGcom **** GAMESTOP AND DOGECOIN, BUY SLV ON MONDAY AUTISTS🚀🚀🚀🚀
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Laurence
(@Lol_Yiddo) reported
@IGcom Platform has been utterly shocking this week - increased trading fees / unstable platform - maybe time to look elsewhere