IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Basingstoke, England | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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NJL
(@NJL_90) reported
@IGClientHelp @braddockuk Could you time this outage any worse whilst J Pow is speaking. V frustrating
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Kieran Permanand
(@kpermanand) reported
Anyone else's charts not working with @IGcom? Charts are not live...
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Sharon Johnston
(@SharonJ53722482) reported
@IGClientHelp Hi, can someone help and explain why Predator oil and gas has been closing only for the last 48 hours? And if this is likely to change? Thank you
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Andrew
(@manderley_4x) reported
@IGClientHelp Serious issue as I can not log into my IG account. Tried on 3 browsers, deleted history & cookies etc. The log in page does not come up. Please help
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SusanCH451❌AusCon (Gettr @sch451)
(@SCH451) reported
@englandcricket @IGcom Can someone wake up the Manchester crowd? I know the weather is good but come on! Support the team!
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AbdulrahmanTs
(@AbdulrahmanTs2) reported
@IGClientHelp Hello i'm having trouble verifying my account the past couple of days can you help me with it ?
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Craig Dabbs
(@CraigDabbs5) reported
@Penny_Squeezer I’ve just had to sell all my AMC on @eToro because they still can’t say what their plan is regarding APE. I’ve had to re buy them on @IGcom because they have confirmed the dividend 1 APE 4 1 AMC. The good thing was I caught the down trend and sold 1608 AMC and purchased 1650
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David Bird
(@davidjbird8000) reported
Hi @IGClientHelp i have sent you a DM. you emailed to say my smart portfolio was transferred to IG T&I Ltd. Your bank details given in the email now don't match those on your platform or provided by live chat. customer services says i should reply to the email to find out more!
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CJ Hughes
(@Colin_J_Hughes) reported
Are IG Markets "Technical Issues" today? @igcom @IGClientHelp
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Kieran Permanand
(@kpermanand) reported
@IGcom Your natural gas chart is not working. Price is live but candles are not printing. Please can you take a look?
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Ian Walsh
(@walshib98) reported
@IGClientHelp Demo system down yet again!!!!! Utterly useless
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Andrew
(@manderley_4x) reported
@IGClientHelp Web platform is not updating (may be intermittent) and having difficulty logging in. Got in after a few attempts.
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Keith Nicol
(@knicol46) reported
@IGcom Is there an issue with your helpline currently. All options leads to a dead tone?
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peng 917
(@Hesketh_Hunt) reported
@IGClientHelp cannot login, "Unable to compile class for JSP", ive tried different wifi and 4g only.
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degeit
(@geitisgemolken) reported
@IGcom your system is down while SP moves fast. Seems fishy…
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