IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 2 |
| Basingstoke, England | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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HR1234
(@Am1n0_LDN) reported
@IGClientHelp are you guys broken AGAIN?
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Jrahmed21
(@jrahmed21) reported
@IGcom Absolutely shocking. I should be able to decide which stocks to buy with MY money. #MarketManipulation $GME $AMC. Have also filed a complaint to the @financialombuds
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Am_Brian97
(@AmBrian97) reported
@IGClientHelp My account was set to inactive and I been unable to access it,sent a couple emails but getting nowhere to recovering my account. I've been using the demo account and applied for live account, but due to recent server stress it didn't go through and the account was locked, help me
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Jake Clarke
(@clarkey1989) reported
@IGcom @IGClientHelp why would you do this? Market manipulation at its worst. Only just signed up, now I gotta leave you!
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Russell Hicks
(@hicksi66) reported
@IGcom Tried that, a girl asked for a screenshot of the chart, which I forwarded, she replied that ‘prices go up and down’...what?? 49p for Rio Tinto. I don’t think so. Useless HelpDesk, I could have called the speaking clock for better advice.
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NIN
(@iamkevin9Ra) reported
@IGcom Best UK Brokerage by FAR! As a team IG should solve their Server problem. Platform is Too slow and prevents me from logining cause servers are down. This, if there is, WILL BE THE DOWNFALL OF IG GROUP TRADING.. ITS THE NEGLECTION OF THE PLATFORM! TOO MANY LITTLE PROBLEMS!
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shabak
(@shabakNuke) reported
@IGcom It happened again, and again on dip.... Are you guys are serious? You are like the worst broker down there... Seriously...
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steven coxon
(@stevencoxon1) reported
@IGClientHelp what the **** going on what a terrible service trying to.sell but you are cancelling my order?
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Elite Soldier
(@ESInvesting) reported
@IGSquawk @IGcom IMAGINE HOW MUCH MY CAPITAL WOULD BE AT LESS RISK IF I COULD HAVE AVERAGE DOWN AND BOUGHT INTO $AMC AT $6.00 BUT NO. I CANT. WHY? BECAUSE YOURE THIEFING SCUM!
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Stefan
(@username6165) reported
@IGcom Why can't people open new accounts in the UK and when will you fix this issue?
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Pasha Jam
(@pashajam) reported
@IGClientHelp Have called you multiple times and waited for hours but still can't get through. Worst trading platform ever ! Please respond to your customers !
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Noddie09
(@Noddie091) reported
@speculate247 What a load of rubbish! @IGcom close down their app when they start to lose money - This is just another excuse to screw the little guy
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AIM Raider
(@aimraider) reported
@fowzia01064096 Maybe @IGClientHelp can help, have asked previously and didn't get a straight answer, as tends to be the case these days (email not ready correctly).
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malinda perera
(@malinda63998104) reported
@IGClientHelp Cannot login, Pass word reset mail never receiving, no one answer the phone, Chat or email
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Ali
(@UmairAl99630979) reported
@IGcom I made the call at 11:52 and did hold on for 47 mins and then gave up, so what you are saying is that I should have hold on for 2-3 hours??? I have actually lost money and I have emailed the help desk already, I hope they make it right!!!
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