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IG

IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

IG users affected:

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Stuttgart, Baden-Württemberg 1
Brest, Brittany 1
Valence, Auvergne-Rhône-Alpes 1
Le Puy-en-Velay, Auvergne-Rhône-Alpes 1
Elne, Occitanie 1
Paris, Île-de-France 7
Annecy, Auvergne-Rhône-Alpes 1
Rio de Janeiro, RJ 1
Düsseldorf, NRW 1
Brisbane, QLD 1
Les Sables-d'Olonne, Pays de la Loire 1
Walcourt, Wallonia 1
Sarreguemines, ACAL 1
Gevrey-Chambertin, Bourgogne-Franche-Comté 1
Tours, Centre 1
Strasbourg, ACAL 1
Zwickau, Saxony 1
Sarrebourg, ACAL 1
Dendermonde, Flanders 1
Toulon, Provence-Alpes-Côte d'Azur 1
Edinburgh, Scotland 1
Elstree, England 1
Athens, Attica 1
Slough, England 1
Kettering, England 1
Bordeaux, Nouvelle-Aquitaine 2
Melbourne, VIC 2
Achim, Lower Saxony 1
Elbeuf, Normandy 1
Bad Kreuznach, Rheinland-Pfalz 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • noah_phd
    Noah Silverman, PhD (@noah_phd) reported

    @igcom @IGClientHelp @IGLabs Does anybody actually look at your whatsapp, intercom, or x messages? Getting any kind of support from your team is nearly impossible.

  • NassarSandusky
    Nassar Sandusky (@NassarSandusky) reported

    @TheMoneySponge @IGcom What platform are you switching too? I’ve only joined at the start of the year they are awful. Thought it just me who couldn’t log in

  • GeorgeW31810800
    George Wood (@GeorgeW31810800) reported

    @IGcom Down over 30 mins now.

  • spanout
    Tim Spanoudakis (@spanout) reported

    @IGClientHelp would rather do this by phone but there is no number to call... My app and browser access to the platform gives and error page and clicking the status page also gives an error... Software update over the weekend??

  • Woodywudpeck
    gin&pinklemonade (@Woodywudpeck) reported

    Anyone else having issues logging into @IGcom can't get in on any apps of accounts

  • Helix1985
    jm (@Helix1985) reported

    @IGInternational @IGcom @IGClientHelp Your website is down and I’m unable to trade at the most important time. This is ridiculous.

  • kluedio
    Kluedio (@kluedio) reported

    @Richard85801567 @IGcom wtf are these ***** doing fix your platform ffs Millions of dollars being traded

  • InvestingJulian
    Julian (@InvestingJulian) reported

    @igcom still can’t login after over an hour. Anyone know what’s going on?

  • VolaViking
    The Volatility Viking (@VolaViking) reported

    @DickyVenter @The_Huntsman23 @IGcom Same issue; doesn't look like a hack though either, don't spread information like that

  • johnusifoh
    Usifoh_J 💙🇳🇬🇬🇧 (@johnusifoh) reported

    @IGcom Your Trading platform is down for almost an hour now and no communication or updates when this would be resolved.

  • OD2Trades
    OD2 Trades (@OD2Trades) reported

    @ggreynaomi @Molibar @IGcom sorry. down for me too

  • Jasonhopps
    Jason Hopps (@Jasonhopps) reported

    @IGcom would be helpful if your website worked, #IG. Down for ages an no updates, no customer help?

  • Alan_McGee_UK
    Alan McGee (@Alan_McGee_UK) reported

    @IGcom Good podcast. It would be even better if you got mirror advice. 2 Terrible mirrors in the background.

  • Smudgedann
    smudgedan (@Smudgedann) reported

    @IGcom seem to have gone from being very good across the board to pulling every trick in the book to **** over their customers.

  • wsbxsg
    wsbx (@wsbxsg) reported

    @IGcom IG down again!! wtf man

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