IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| São Paulo, SP | 2 |
| Milan, Lombardia | 1 |
| Agen, Nouvelle-Aquitaine | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Smith
(@sosisticated) reported
@IGClientHelp Hi! Trying to upload documents for account activation. Error message: "Sorry, we"re having technical issues. Unfortunately, we can"t finish processing your application at the moment." Am I doing something wrong? Or any idea on how long until the issue is resolved?
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Sean
(@SeanDevonport) reported
@IGClientHelp I get an email everyday telling me to add funds to my account when the situation is out of my control. Can you stop this please and just resolve the issue?
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William
(@FtseSpecialist) reported
@IGClientHelp Well I spent 30 mins on to customer service and few hrs trying to fix. They said somebody from pro realtime would call me if I did a report. Still no call. I’m sure it can be changed if you know how but I dont. I’m not a happy IG customer over this
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Nick Heap
(@nick_heap) reported
@JohnMcG59249309 @SpacsTon @IGClientHelp On the basis they supposedly operate a hedged business model and having regard to the level of liquidity that is available on the mainstream SPACS I don't see what the problem is. Hopefully they get it sorted asap!
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Vaibhav
(@vmohatta) reported
@IGClientHelp you need to increase your allocation for crypto...advance notice should have been given before just closing down purchases
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Larus
(@MrLarus) reported
@IGClientHelp @Jessestone1st If only your client web and phone service was as prompt as your social media service
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MartinRoberts
(@M4Roberts) reported
@IGClientHelp So, what you are saying is I can only close my current position but can’t add to it!! Surely this is restrictive practice? Why could I open a position initially? The issues with @IGcom as a platform keep mounting up!
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Ryan Kia
(@Ryankia2) reported
@GrindertraderUK @IGcom Oh don't worry mate! Just curious, never had a similar problem. But, I wasn't involved with NMC so idk lol.
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𝐁𝐚𝐛𝐛𝐥𝐞𝐫𝐬 𝐁𝐞𝐬𝐭 𝐁𝐞𝐭𝐬
(@BabblerBestBets) reported
@DavidBurton1971 @DDS_DocHoliday @IGClientHelp The issue may be people mis understanding and selling PHYISICAL shares thinking their share will crash and they can buy back lower. That may have an impact if enough people think that.
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Fletch
(@fletch000007) reported
@IGClientHelp @Toro_AIM Also “offer a low return”? So you’re saying as you don’t make huge profits on these, only some profits, you’re just not bothered about continuing the service for people with existing positions?
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Ross Kirwan
(@Rosskirwan1) reported
@IGClientHelp @Toro_AIM Two days for clients to adjust their portfolios is bad, and could do irreversible damage to your company brand IG. Stop all the speculation and come out with your intentions @IGClientHelp
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Mo Miah
(@Mo_Miah0) reported
@IGClientHelp I tried to open a share dealing account with another email of mine and it recognised the previous one and now it says it’s locked I have spent over 2 hours on the phone no answer please can you help ?
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George
(@Prick4aTick) reported
@IGClientHelp can you please respond to my DM. Need an issue resolving
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Dean Brooks
(@lincartbrooks) reported
@wheeliedealer @GrindertraderUK @IGcom Maybe on one of their life support machines.
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Dr Nobody
(@FreedomFan35) reported
@IGcom are you aware of an issue where open positions are not appearing on charts nor in the "open positions" section?!
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