IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
Check Current Status
Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Basingstoke, England | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
-
BCFC
(@carlbcfc) reported
@IGClientHelp I hold TUI AG, and have a right issue offer. How do I pay for the offer? Thanks
-
Qamar Hussain
(@qamar_hussain1) reported
@IGClientHelp can somebody please call me because I have a serious complaint regarding the unnecessary market manipulation against my trading strategy using your platform? IG have moved the goalpost without any prior notifications to users, this is unacceptable & very unfair.
-
Joshua Mahony
(@JMahony_IG) reported
@ColinGregan @IGcom Hey Colin. Sorry theres not much I can do to help on this, but maybe @IGClientHelp could look into this for you.
-
Justine Bautista
(@dyastinlloyd) reported
@IGcom Do you have customer service? I have been waiting for your reply for over a week already
-
Paul Ferguson
(@fergulike) reported
@IGcom presume nobody is ever going to respond to my customer query via phone/email/tweet?
-
Gabriel Bullis
(@GabrielBullis) reported
@IGClientHelp I have been trying to reach your offices for the past few days and I can't get through to them on any number that I call. And I have sent emails, but I have not gotten any emails back. What do I do? I am trying to fix my account as soon as possible.
-
Qamar Hussain
(@qamar_hussain1) reported
@IGClientHelp 1/1 On Jan 16, 2021, 3:10 PM, I lodged a formal complaint with IG via email relating to a sudden price increase that disrupted my workflow without any prior notification whatsoever. This created disruption across all currency pairs I was working with & as a consequence of IG's
-
Andrea Stragiotti
(@AStragiotti) reported
@IGClientHelp it's two hours I am on a queue on the phone to get support! Can you call me?
-
Paul Ferguson
(@fergulike) reported
@IGClientHelp when can I expect someone to help??! 4 days now via phone/email/Twitter and nothing!
-
darlocst
(@darlocst) reported
@IGClientHelp Is there a platform issue with RSP quotes on some UK stocks? I'm only getting WINS quote on some shares
-
SI
(@sonemeow4422) reported
@IGClientHelp hey! do you provide customer support via whatsapp?
-
Raf trading
(@RafKadian) reported
@IGClientHelp Can some 1 help me
-
AIMInvestor1978
(@AIMInvestor1978) reported
@IGcom your payment service is DOWN AGIN!
-
Mo
(@tradermo_) reported
@IGClientHelp you guys looking to provide customer service any time soon?
-
Jamie muir
(@jamiemuirfilms) reported
@IGClientHelp I have tried to send myself a password reset. but nothing came through. My account has now been locked and I cannot get through on the phone and haven't had any response over email from IG support.
Check Current Status