IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 5 |
| Basingstoke, England | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
| Hannover, Lower Saxony | 1 |
| Stade, Lower Saxony | 1 |
| Berlin, Land Berlin | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Alex
(@GrowthStocksUK) reported
@IGClientHelp IG another platform that has no idea of customer service. Deposits easy to make but withdraws impossible. 3 days now of following their instructions and I still cant get to my money. Tried calling but no luck with that either.
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bilhas
(@bilhas86) reported
@IGClientHelp I am constantly ignored by your compliance team, your incompetent helpdesk delayed in helping me. and now they are blaming me for something i was not even aware of. i need urgent help. IG is one of the biggest platforms SHAME OF IG FOR THE POOR CUSTOMER SERVICE.
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Eddy edster
(@eddy_tedster) reported
@IGClientHelp Is there a problem with the Tweets/Notifications feed on the right of one's dashboard? Does not seem to update any more.
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Speedbird Julie ✈️🐱❤️💋 🍾🥂
(@JSS779) reported
Hello @IGClientHelp Can you please help me with something?
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MXTTHΞW ☮️
(@MatthewSpurr) reported
@IGClientHelp are you legally allowed to undo closed trades if you've allowed the trade to be placed and gave no prior written warning of issues or restrictions? Is that legal? #Zinc #Nickel Please link me the relevant bit in the Terms if you wouldn't mind. Thanks
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SlimJim
(@slimjim3425) reported
@IGcom tried to open an account and get info on L2 dealer. do you not have support in London anymore as customer service was poor on the telephone. sounded like a foreign call centre?
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Nick's Pizza
(@rhoml) reported
@IGcom we need to talk, the MFA application is terrible from a UX perspective.
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Andrew Walker
(@Andrewjwal26) reported
@englandcricket @IGcom New team, same useless batting lineup with four wickets down for 51 runs. So this team is just as pathetic as the one in Australia before it.
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Sean Prowse
(@seanprowse1) reported
@Dr555888 @IGClientHelp Calm down mate ffs, I'm not selling or buying #mrbusy
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thomasfitz05
(@thomasfitz05) reported
@cricvizanalyst @IGcom Just cant help himself. Blokes had one good year in the last 5
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Andrewdc208
(@andrewdc208) reported
@IGcom - The alerts pop ups on the desktop version are terrible n never stop even once closed, (thus preventing new windows being opened)-really annoying, pls fix this
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bilhas
(@bilhas86) reported
@IGClientHelp IG app crashed so I contacted IG chat to fund my account, I was told she cannot help, later she called still incompetent wasted my 26 minutes. my account was in liquidity. IG is not accepting their debacle customer service. this is shameful and embarrassing,FIX-IT
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Brad
(@bradleysexton1) reported
@RhysHughes2 @cricvizanalyst @IGcom Won't lie I've not been watching, been working had assumed that it was another flat deck. Just turned it on to see Overton get castled. But, if its moving about you still shouldn't be playing 32% of false shots, you either hunker down or take the fight as it were to the bowler.
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Tim O'Donnell
(@Mang365) reported
@IGClientHelp @IGcom intermittent Brent crude unavailable to trade issue for over a month now. Can anyone from IG let their customers know what’s going on? This is appalling service!!
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Andrewdc208
(@andrewdc208) reported
@IGClientHelp - The alerts pop ups on the desktop version are terrible n never stop even once closed, (thus preventing new windows being opened)-really annoying, pls fix this
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