IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

IG users affected:

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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IG Issues Reports

Latest outage, problems and issue reports in social media:

• Hard Truth (@HardTruth6) reported 4 minutes ago

  @IGClientHelp Are IG phone lines having tech issues or are IG simply ignoring customers who they screwed over on Friday and are due a cash correction ?

• milbshake (@milbshake) reported 4 minutes ago

  @IGClientHelp @TRADER939393 First of all - please get your status info correct. It says your web and mobile platforms are operational and there are no issues. If you dont have a handle on your own platform how do you expect your clients to function ? Get the basics right please. Thank you.

• Andreas (@Andreasmaximus3) reported 5 minutes ago

  @tiam_rg @IGClientHelp I can’t get the mobile version to work at all. Even yesterday it was really slow..

• Maddy Morello (@MorelloMaddy) reported 6 minutes ago

  @IGClientHelp my account got suspended and I have no idea why. I do everything within the guidelines of Instagram rules and regulations. Can you please help me? I had over 19k followers and I’m stumped to why they would suspend me. My username on IG is @maddyymorello

• Sean Prowse (@seanprowse1) reported 7 minutes ago

  @IGClientHelp been waiting to close a very profitable ftse trade due to platform down again. Been on phone 20 mins!! Is this a joke.

• Mojo (@mojahid_88) reported 13 minutes ago

  @IGcom Mobile app still not working

• Andrewdc208 (@andrewdc208) reported 16 minutes ago

  @IGClientHelp @IGcom Down for the second day in a row, the minute the US opens -HORRENDOUS Does anyone have any better sprd bet providers they recommend, time for a change

• milbshake (@milbshake) reported 17 minutes ago

  @IGClientHelp Hi - Do you have details of the complaint dept - not the helpdesk. Client for 20yrs+, trying to resolve the trading issue on Tues. 3 calls and 2 emails later and radio silence. I think 48hrs is long enough. It's obvious this is not a priority. Need to escalate. Thx.

• x2da4 (@x2da4) reported 24 minutes ago

  @IGcom @IGClientHelp Luckily I use other platforms as well...Can you guys fix your issues? Please?

• Shakeel (@___shakeel) reported 29 minutes ago

  @IGcom Dear IG, your system error shouldn’t by my loss. Please own up and do the right thing. Not letting us manage our positions all day? Refund!!

• Andrewdc208 (@andrewdc208) reported 29 minutes ago

  @IGcom your platform used to be reliable, has now gone down twice in two days which is a joke

• Daz (@daz_75) reported 29 minutes ago

  @AvishekSunny88 @englandcricket @IGcom Wtf are you on about

• Chintan Patel (@Chintan_LD) reported 31 minutes ago

  @IGClientHelp @8XD23 Why does your system crash at US Open every day? This is kind of regular for the last 4 days. Pls invest in better IT infrastructure. This is frustrating.

• tiam.r (@tiam_rg) reported 33 minutes ago

  @IGClientHelp is Ig down again?

• TheMose (@unclefib) reported 34 minutes ago

  @IGcom How do I call you about an issue with my open positions? What function is down

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