IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 5 |
| Hannover, Lower Saxony | 1 |
| Stade, Lower Saxony | 1 |
| Berlin, Land Berlin | 1 |
| Hamburg, HH | 1 |
| Sydney, NSW | 1 |
| Lienz, Tirol | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Jason West
(@JWestDigital) reported
@IGcom Lost me as a customer. You were already the platform with the worst usability and now you want to babysit us too. Your systems should be able to handle spikes in traffic without falling to pieces and losing us trades!
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Arch Grim
(@ArchGrimm) reported
@IGcom But I am an existing customer. I payed my US trading fees in Jan to be able to trade in Feb. Wouldn’t prioritising existing customers be stopping new accounts to be created? Not controlling what existing customers trade? Free market my ***.
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Tw1tterJit
(@JitTw1tter) reported
@IGcom I'm closing my account & friends are closing their accounts. Opening a City Index account today. Unfair, stupid decision from IG to not allow free trade, with an unreasonable excuse. I hope you learn the your lesson and apologise to your users.
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StockInvestor
(@StockInvestor16) reported
@IGcom Please note, IG does not currently offer anything as their systems are down daily and people can’t access their accounts.
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Life Is The Game
(@LifeIsTheGame3) reported
@IGcom **** YOU BASTARDS
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StockInvestor
(@StockInvestor16) reported
@JohanDXB @IGcom Because they are absolute clowns. You can tell that, by the fact they offer a sharedealing service on the phone, but a lot of the time it takes 30-45mins to answer a form. They are a complete joke!!!!
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KingsDiamonds
(@mascaro_marc) reported
@IGcom I’m sure a “Big Brother” is behind the scene telling them help us out, please stop the trading on these stocks .
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Life Is The Game
(@LifeIsTheGame3) reported
@jasoncartwright @Stevolution76 @IGcom So whats is the problem if i want to play yolostonks for the lolz? its supposed to be a free market, so im free to burn my money if i want
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Martin Anthony
(@MartinRAnthony1) reported
@IGcom Shame on you @IGcom .. . disgraceful behaviour by you and the other brokers that have gone down this route.
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Ben Campbell 🇦🇺🌺
(@Hawkington96) reported
@IGcom Damn, just like the rest of them. I thought you guys were more reputable. I'll take my trades elsewhere.
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Marcus McQueen
(@MarcusMcQueen16) reported
@IGcom @FSCS this is blatant market manipulation by IG. Everyone close your accounts and move to another Brokerage. By restricting buying this will crash the share price allowing Hedge fund Shorts to cover and make massive profits at the expense of the Retail Customer @FSCS ACT!
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Brian Moyer Sr
(@bmoyer1981) reported
@IGcom Help the criminals who ruined poor people’s 401k and other retirement funds because the little guy is finally getting a piece of the pie!!! The ignorance here is disgusting hopefully the avg Joe starts taking money elsewhere because you seem like a dictator!! Hold it forever!!!
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StockInvestor
(@StockInvestor16) reported
@IGClientHelp There is something called TCF and IG index is regulated by the FCA. If you have been affected by the supposed IT issues/ Systems issues and have as a direct consequence lost money, or lost profit, then you need to detail this. Make a official complaint. If you don’t make a
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Top Lungs
(@TopLungs666) reported
@IGcom Terrible last week 3 times lost ability to trade..bloody awful. Not everyone is interested in Trading stocks but Fx or indices and to have that totally ****** up by all this hype in #GME etc is not on. But saying this IG sort your ******* Platform Out & don’t restrict us trading.
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Alex Kent
(@AlexKentUK) reported
@IGcom The Irony. Have no problems taking our money in normal conditions, but cares about taking our money in volatile conditions. Just raise margin to 100% and let the people TRADE
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