IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kendal, England | 1 |
| Leer, Lower Saxony | 1 |
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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IG Issues Reports
Latest outage, problems and issue reports in social media:
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NottingHillGambler
(@NHGambler) reported
@IGClientHelp ok I think I have my answer. Your "US Fang" index looks to be tracking $NYFANG. However the official index is down only 3.5% today (from a friday close of 5663). So not sure why it shows -8% on the IG platform.. maybe a bug?
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Andrew Walker
(@Andrewjwal26) reported
@englandcricket @IGcom New team, same useless batting lineup with four wickets down for 51 runs. So this team is just as pathetic as the one in Australia before it.
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Matty Nunn
(@MNunny91) reported
@englandcricket @IGcom That bowling attack must be up there with the worst we've ever fielded in a test match
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Speedbird Julie ✈️🐱❤️💋 🍾🥂
(@JSS779) reported
Hello @IGClientHelp Can you please help me with something?
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bilhas
(@bilhas86) reported
@IGClientHelp I am constantly ignored by your compliance team, your incompetent helpdesk delayed in helping me. and now they are blaming me for something i was not even aware of. i need urgent help. IG is one of the biggest platforms SHAME OF IG FOR THE POOR CUSTOMER SERVICE.
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Bill
(@B_SandhuLondon) reported
@nepalruckus @IGcom Damn these people !!
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milbshake
(@milbshake) reported
@IGClientHelp Thanks. Also as of today, the platform is lagging on prices (1-2 secs - I have 2 accounts so can verify one from the other) and more imp the positions are out of date - they don't update, needs refresh every time. This happened before last year, can your team please fix asap. thx
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Eddy edster
(@eddy_tedster) reported
@IGClientHelp Is there a problem with the Tweets/Notifications feed on the right of one's dashboard? Does not seem to update any more.
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Les 🇬🇧🏴
(@lglaw8) reported
@englandcricket @IGcom Probably the worst England team to ever leave these shores!
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MXTTHΞW ☮️
(@MatthewSpurr) reported
@IGClientHelp are you legally allowed to undo closed trades if you've allowed the trade to be placed and gave no prior written warning of issues or restrictions? Is that legal? #Zinc #Nickel Please link me the relevant bit in the Terms if you wouldn't mind. Thanks
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Nick's Pizza
(@rhoml) reported
@IGcom we need to talk, the MFA application is terrible from a UX perspective.
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JamesTalkSport
(@JamesTalksSport) reported
@englandcricket @IGcom New England but same problems. Woakes has a woeful overseas record, Mahmood should be tried. Leach has shown time and time again he's not a test winning spinner, give Parkinson a go! Good luck to the boys but this is not the new England we were promised.
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Tradeanator
(@Tradeanator) reported
@IGClientHelp @IGAus Guaranteed stop loss not working!!! WTF... sort your crap out... has to be 672 pts from the position open rather than the 10!!!
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Mary
(@MarySequera) reported
@IGClientHelp I cannot add funds to my account. Please help.
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stephen clewes
(@ClewesStephen) reported
@englandcricket @IGcom Awful,here we go again.
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