IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Radstock, England | 1 |
| Kendal, England | 1 |
| Leer, Lower Saxony | 1 |
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Trader29
(@Badmancricketer) reported
@IGcom The worst company ever ! They are not reliable ! Customer service is shocking ! The platform goes down and when you want your money they stall you for days on end , hang up on you , treat you like ****
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Stuart Dalton
(@stuie1963) reported
@IGcom tell me your site isn’t down again.
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Stuart Dalton
(@stuie1963) reported
@IGcom yep my account is down again. Absolutely ridiculous.
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Elite Soldier
(@ESInvesting) reported
@IGClientHelp Probably can't login because you want to buy $AMC OR $GME mate
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Russell Hicks
(@hicksi66) reported
@IGcom Tried that, a girl asked for a screenshot of the chart, which I forwarded, she replied that ‘prices go up and down’...what?? 49p for Rio Tinto. I don’t think so. Useless HelpDesk, I could have called the speaking clock for better advice.
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Elite Soldier
(@ESInvesting) reported
@IGSquawk @IGcom IMAGINE HOW MUCH MY CAPITAL WOULD BE AT LESS RISK IF I COULD HAVE AVERAGE DOWN AND BOUGHT INTO $AMC AT $6.00 BUT NO. I CANT. WHY? BECAUSE YOURE THIEFING SCUM!
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Elite Soldier
(@ESInvesting) reported
@IGClientHelp Hello ***********. When are you going to get off the payroll given by Melvin and actually look after your customers? I want an in depth reason as to why we can't buy $AMC and $GME. Don't even go there with "merrrgh volatile" your moms volatile down the motel
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Trader29
(@Badmancricketer) reported
@IGSquawk @IGcom Login fails , poor customer service , money disappears . These lot are just crooks ! Seriously avoid this company
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Hayeswood Ashdown FX/Futures Trading
(@h_a_trading) reported
@IGClientHelp Got booted out of web platform and now getting "unexpected error" when trying to log back in, is there a problem at your end or is it me?
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ross johnson
(@R0SSJ0HNS0N) reported
@IGcom customer service phone line down all day and no ability to message you direct on here. your system is glitching and needs sorting, please contact me ASAP
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Trader29
(@Badmancricketer) reported
@IGcom Worst customer service ever ! Do not trade with this company please
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Kai Schreiber
(@KaiSchreiben) reported
@IGSquawk @IGcom login fails
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Nicholas J Alexander
(@thelovequotient) reported
@IGClientHelp what is going on, today I lost all set up of my charts in the App and if I log onto the browser it kicks me out of the App and Visa Versa. This a terrible experience.
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Ady Thompson
(@adythompson) reported
@IGClientHelp @malinda63998104 I had the same problem a few days ago, waited and logged in again with no issues!! But had no email retrieval and customer service weren't exactly too helpful either.
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HR1234
(@Am1n0_LDN) reported
@IGClientHelp are you guys broken AGAIN?
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