IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
Check Current Status
Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kendal, England | 1 |
| Leer, Lower Saxony | 1 |
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
-
Amit Panchal
(@amitpanchal76) reported
@IGClientHelp as a customer I expect a solid service and this unreliability all week is not what I need. How can you compensate me ?
-
AndY B
(@Bowen85AI) reported
@nylelevi @IGClientHelp Same, used @IGcom when it was IG trading never had a problem. I’ve won some and lost some. But this is not losing this is steeling. The big boys don’t like to take the hit and expect us to all get wiped out.
-
Pav
(@Pav10110183) reported
@IGcom guys, this week has been the poorest platform performance I can remember. What are the underlying problems for the service issues?
-
Jack
(@jack_r_m) reported
@IGClientHelp Intermittent? I haven’t been able to log on at all for nearly and hour and a half despite constantly trying
-
Catherine O'Sullivan
(@sullicath) reported
@IGcom please sort out login I switched to you because I need a reputable broker.
-
Mike
(@mikerwarner) reported
@IGBank @IGClientHelp I was locked out due to technical difficulties on your part and lost out on closing a trade for $10 now it’s down $20 that’s a $30 swing y’all ****** me on.
-
Sas
(@sarahjennings01) reported
@IGClientHelp @IGcom Service has been terrible... no access at all. Thinking of going to #uniswap
-
BitofaCoin
(@Aimbig2) reported
@IGClientHelp 3 Days in a row you deliberately crash the system at 14:30. Why?
-
Skooterz
(@Skooterz2) reported
@IGClientHelp Yes, this is the second at around the same time, if this is any help to you, costing us both money
-
Ryan Faulkner-Hogg ⚓
(@Faulkos) reported
@IGClientHelp everyday for the last 3 days the exact same problem has happened - I am not suggesting collusion just embarrassing incompetency - fix your broken platform.
-
maneco64
(@maneco1964) reported
@IGcom @luxmanage1 Why don't you employ more brokers to pick up the phone when your system is down? Why not spend $1 billion employing humans and improving your systems instead of buying another online broker.
-
conor 💙
(@conor__clarke) reported
@IGcom The site has been down for an hour, for the 3rd straight day, it had to be sorted
-
Steve najjar
(@steve_najjar) reported
@IGClientHelp since 14.30 not been able to log in gad help me with my positions even not answering phones or chat
-
AndY B
(@Bowen85AI) reported
@Kyle_Reed @IGClientHelp Had this problem yesterday but them put a limit to my stop position so I couldn’t move it lower forcing me to with close or wait for it to close automatically. #crimewatch
-
Kush Shah
(@Kush1707) reported
@IGClientHelp Cant login since US open, please update.
Check Current Status