IG

IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

IG users affected:

Less
More

ig-broker Hero Image

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Leer, Lower Saxony 1
Portsmouth, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • davinvestor DavR0s (@davinvestor) reported

    @IGClientHelp Any more update on whether it is wise to open new positions? Logging in was very slow but I am in at present but I dont want to open new positions to find i cant exit as reported by others. ATM given your message, i have stopped opening new positions?

  • gezwjones geraint jones (Gez) (@gezwjones) reported

    @Finumus1 @IGcom 1.I guess its that stupid eu/fca regulation …you could probably buy if you have a US broker acct, but obv not an isa…this is the message onscreen from Hl when i typed tqqq

  • PhDtrader PhDtrader (@PhDtrader) reported

    @IGClientHelp hi, arabica coffee daily spread is currently 60 points. Usually 20 points. Yet Sep expiry is 50 points. Is there currently an issue with arabica coffee pricing? Thanks

  • PaulBai123 PJ 1 (@PaulBai123) reported

    Ig Index customer service is abysmal @IGClientHelp

  • R16025131 Can't think of a cool name yet (@R16025131) reported

    @IGClientHelp 1. Would have been nice to be pre warned 2. Other brokers continued trading normally without any issues With respect, another excuse & terrible Comms & resolution, again! Started the process of moving accounts regardless

  • MrLarus Larus (@MrLarus) reported

    @IGClientHelp Hi. Please note that the market wasn't in auction, your idiots had suspended trading in the stock whilst all other brokers were offering a full service

  • baldybobby Rob Wombwell (@baldybobby) reported

    @IGClientHelp seems to be an issue with your alerts today. Triggering on your app, but not pinging to my phone. Please advise.

  • BigBooba3 BigBooba (@BigBooba3) reported

    @IGcom where is the statement regarding the ongoing settlement issues with Citi? Well past settlement date of shares traded 7th June, is it you or Citi keeping those funds? What are they doing with them and how long do you/they intend to withhold them?

  • rumba5 Rumen Ivanov (@rumba5) reported

    @IGClientHelp Hi -- your customer service is pathetic. You need to do better. That is all.

  • neverton_29 PI_bloke (@neverton_29) reported

    @MrLarus @IGClientHelp Jeez. Everytime Iget hacked off with my platforms I here about another problem with IG. Added 3 lots #ORPH this morning.

  • buddhawilliams Paul Williams (@buddhawilliams) reported

    @IGClientHelp Hi, My son is looking to start owning some shares, but I am having trouble finding a broker that will deal with a 13yo. Can't see any info on your site. Is it possible - or do I need to hold shares in trust for him?

  • pjb2go 🕗ontheup🕟 (@pjb2go) reported

    @EstebanMaccers @MBdaytrading @IGcom I guess that works both ways tho, if u are scaling down a losing trade too?

  • Finumus1 Finumus (@Finumus1) reported

    @CaffersXL @IGcom Yeah, thanks, I do hold those. There are a few issues, one is that they track the NET not the Gross index - which is a bit cheeky IMHO. They are swap based, so they are avoiding the *** withholding tax and keeping it.

  • imravi9999 Ravi Sharma (@imravi9999) reported

    @englandcricket @JasonRoy20 @IGcom Haara hua amt Ravi bulk me jeetega toh oppoennt just enioy the matter I will set my target wht i want to do It's long race and creativity help to win similar SA underperform in Pak tour but roar till today v wI Who know wht happen with 244 and 36 silently Adelaide score

  • BenJAJ20 Ben Jephcott 🔶♻️ (@BenJAJ20) reported

    @ft_content @IGcom A very unconvincing case by a spread betting company, does the FT need sponsorship from that quarter? No strong evidence that oil prices are headed anywhere but down over the medium and long term.

Map Check Current Status