IG

IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

IG users affected:

Less
More

ig-broker Hero Image

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Portsmouth, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • AttackO06384716 Kenny Lam (@AttackO06384716) reported

    @IGClientHelp worst cfd platform even Delay and unstable system Low efficient customer service High spread and charges (exchange rate) compared to many other platforms in the market

  • YananNara1 Yanan Nara (@YananNara1) reported

    @IGClientHelp why some of the CFD I can only go short but not able to go long? is it liquidity problem or what?

  • bo_kanan Hisham Bo Kanan (@bo_kanan) reported

    @IGClientHelp need help activating my account no one is answering me on the phone

  • JoeFoley84 Joe Foley (@JoeFoley84) reported

    @IGClientHelp have not been able to sign into my account for nearly a week now. Password successfully changed, yet issue still persists. Have called and left on-hold for 50 minutes only to be cut off when someone finally answered - what's going on guys?

  • FactsReason FactsReason (@FactsReason) reported

    @IGcom Who issues the coin?

  • rohanamonkar Rohan A (@rohanamonkar) reported

    Hi @IGClientHelp I am unable to login to my account or get help on any of your helpdesk numbers.

  • philipbotelho89 Philip Botelho 🔺 (@philipbotelho89) reported

    @IGClientHelp Im trying to withdraw funds using a card that I already verified and withdrawn from previously but I keep getting an error message saying I need to verify the card. When I try to go to the verification page I keep getting an error saying there are technical issues

  • AttackO06384716 Kenny Lam (@AttackO06384716) reported

    @IGClientHelp really **** customer services and CFD platform! Request for removal of bank card bc the website doesn’t allow to delete. The customer service ask me to delete on the website. WTF, I already mentioned you **** company doesn’t allow me to remove!

  • CairnInvestor 🅒🅐🅘🅡🅝 🖥 📈 💼 (@CairnInvestor) reported

    @profitseeker68 @ii_couk We are in a world where everyone wants more for their money, better value, better service. Such a shame some companies do not seem to understand this and think users will put up with it... voting with your feet is the best thing. Hope @IGcom is better for you and others 👍

  • YananNara1 Yanan Nara (@YananNara1) reported

    @IGClientHelp can u please fix the problem on why I cant go short in some CFD? its really pissing me off... its like restriction lol

  • rm_murry Randy Murry (@rm_murry) reported

    @IGClientHelp It seems that I cannot start Pro Real Time anymore from the portal, known issue ?

  • Rezu_c Rezu Chowdhury 🇬🇧🇧🇩 (@Rezu_c) reported

    @JMahony_IG @IGcom Would be interesting to see which executive made that stupid comment?

  • Bowen85AI AndY B (@Bowen85AI) reported

    @IGcom @VictoriaS_IG What to expect from IG. Steel your money, lock you out of open trades and lock your stop loss position. Then make you wait 8 weeks for a **** you not our problem.

  • SaintMarTn St Martin (@SaintMarTn) reported

    @JMahony_IG @IGcom @JMahony_IG With the banking financial reports, is it advisable to still keep FTSE 350 Banks' trade? Is there a conviction to find grounds somewhere as support?

  • _BlackSoulLord Usman (@_BlackSoulLord) reported

    @IGClientHelp ... hi, not able to login to my account from Pakistan... any issues... ?

Map Check Current Status