IG

IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

IG users affected:

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Leer, Lower Saxony 2
Basingstoke, England 1
Brandenburg an der Havel, Brandenburg 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • rasithal Rasitha Leelasena (@rasithal) reported

    @IGTV @IGcom @JeremyNaylor_IG Can’t access the market as system is down. Pls fix!

  • Paoloboogaloo Paolo Sebastianelli (@Paoloboogaloo) reported

    @IGClientHelp Your platform is down again... what’s going on

  • Woodysue gin&tonic (@Woodysue) reported

    @IGSquawk @IGClientHelp if I get margin called & you close all my positions because I can't access the s/b site to trade I will take legal advice ...ridiculous service!

  • Rseabiscuit Rahim Hassanali ر (@Rseabiscuit) reported

    @IGClientHelp platform down again

  • smeato71 tim smeaton (@smeato71) reported

    @IGClientHelp down again!

  • jack_r_m Jack (@jack_r_m) reported

    @IGClientHelp This is terrible. Sort your platform out. We’re all losing money because of it

  • tooshrt Mo (@tooshrt) reported

    @IGClientHelp EVERYTHING IS BROKEN?!?! @IGClientHelp

  • rags2richesm8 uw0tm8 (@rags2richesm8) reported

    @IGClientHelp YOUR PLATFORM IS RUBBISH ALWAYS FREEZING AND GOING DOWN

  • Kapsg Kapil Gupta (@Kapsg) reported

    @IGClientHelp Is there an issue with the platform at the moment? I can’t load on my phone or my browser

  • mimifontaine Mimi Fontaine (@mimifontaine) reported

    @IGClientHelp Neither the app nor the webpage are working for me, I can't see my watchlist, can't see my positions, what is the ETA for the outage to be fixed please

  • Paoloboogaloo Paolo Sebastianelli (@Paoloboogaloo) reported

    @IGClientHelp trading platform is down guys what’s going on?

  • EzIntenso Dr Ezzy 📈💰🚀🤑 (@EzIntenso) reported

    @IGcom @IGClientHelp You’re ******* DOWN again at US market open. Don’t tel, me this is ACCIDENTAL. $AMC $GME $SNDL $BB $BBBY $NOK $KOSS

  • tradingswings1 Kieran (@tradingswings1) reported

    @IGClientHelp Platform down again! Really isn’t good enough

  • BudCapital Bud Capital (@BudCapital) reported

    @IGClientHelp 2nd day in a row your platform is not working at the most crucial time of day US open, we better get compensation for this!

  • elly_gov elly #KBF (@elly_gov) reported

    @IGClientHelp Can you sort out your app it’s not working are you restricting low level investors now ?

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