IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Radstock, England | 1 |
| Kendal, England | 1 |
| Leer, Lower Saxony | 1 |
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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DJR
(@Djrtrading) reported
@IGClientHelp And again today... 3rd day running. Your system is down ALWAYS when prices are pulling back. Impossible to gain favourable entries, almost like a rigged market. @TheFCA
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Sierra117
(@Sierra117_Jon) reported
@Toro_AIM @IGcom @HLInvest Easy choice. HL have been utter dogshit for months. In fairness to IG it's only been rough this week and that's because of gamestock presumably. HL don't even have SB/CFD on that platform so they've less excuses for their issues. HL haven't pick up their phones for months either
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James
(@jimboinvesto) reported
@IGClientHelp is the site down AGAIN?
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papergain
(@paperlossforev1) reported
@tozzer121 @IGcom Down since 2.30pm. Total shambles. Have they any liability for losses?
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onlytrading
(@trade4Evr) reported
IG piece of **** has been down for 45 mins now. Pieces of **** did this two days as well. Not good enough @IGcom
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Akash Lagad
(@akashlagad90) reported
@IGcom IG this is ridiculous, I am unable to access my stocks and money on mobile or PC. This has gone on far too long now for 3 days - We have a reddit thread and are going to rally legal action unless you can fix your platform. This is bull **** - you are holding our money!
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cranage
(@cranage91608618) reported
@IGcom is really becoming one of the worst trading Platforms once there is high volatility their platform mysteriously stops working !!! Time to report them to the Fca for investigation. And when you call them it takes ages ,👎
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Angello B
(@AngeloR30700761) reported
@IGcom @aussieg7 Your system has been down since US open, unable to call as getting cut off... absolute rubbish!
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HellishTrevTrader
(@HellishTrader) reported
@GregMannarino Yes im using @IGClientHelp had this issue 3 days running. Trades open but can’t access to close.
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Carlos
(@OutCntxtParadox) reported
@IGcom 3 days in a row the platform goes down from 1430 onwards, is time to do something about it guys! Telephone is of no use from this time either!!
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gin&tonic
(@Woodysue) reported
@ZJS_Ret @IGSquawk @IGClientHelp None at all I've had it with them tbh I'll close down as soon as I can
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Gargoyle
(@Robski_9) reported
@IGcom Sort your system out please. Absolutely terrible customer service.
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Mehmet Mert
(@mert1mehmett) reported
@IGcom your systems are down again while other brokers seem fine! You need to find a solution to this! It is not sustainable.
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deboonkers
(@deboonkers) reported
@stuie1963 @IGClientHelp @IGcom Do let me know if you want another cosign. I have 800 loss so far because of these issues.
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Ayshea Obrien
(@troubleatmills) reported
@IGcom IG down again.
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