IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kendal, England | 1 |
| Leer, Lower Saxony | 1 |
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Ochil Trader
(@OchilTrader) reported
@IGClientHelp @davidchan1011 I'm the same, no streaming on PC or phone, what's the issue?
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Kevin & Deborah
(@BlendedFamilyUK) reported
@igcom #ig #igcom It might just be my account but IG is not working today - no totals (Funds, Margin, Available) and the Dax chart is not moving at all... browser and mobile app both affected
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Chris
(@Chrisso_MCFC) reported
@Mr21318 @IGcom Nah this issue is a global dns problem, use mobile data it’ll work
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Shihab
(@ShihabudeenMb) reported
@englandcricket @IGcom Sadly, his century won't help his team to win.... Anyway, well done @root66 The guy plays Test matches like ODI matches (Strike rate) #IndvsEng #ENGvIND
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Steve Wayne
(@SteveStubbsy1) reported
@IGClientHelp @IGcom @HLInvest £5.95 per trade, online, Jarvis XO account. You guys are lacking in service to a market with growing demand
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💰 𝑺𝒑𝒐𝒏𝒈𝒆 💰
(@TheMoneySponge) reported
@IGcom @Belcourtoi I use sky too and mine isn't working either what is the ETA for the fix and is is Sky aside or IG side? Only as of this morning
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ac
(@actionablechart) reported
.@IGClientHelp any chance of some help with this? All I can find are the DFBs ..........
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Headbutt
(@southpaw547) reported
@englandcricket @IGcom Calm down. It's a dead track and it's your home where you are supposed to scroe. Overhyped by your fans.
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dullstar
(@dullstar8) reported
@englandcricket @IGcom This guy must be hiding right now as his data couldn’t help to get no 10 and 11 out
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Ss_Hari🕉️
(@Ss_hariOm) reported
@IGcom Vycmm & a/c. Losing money due to your system issues, unable to close positions in profit.. Emailed and called customer service but no help so far... What are our options? Never expected this kind of manipulation from IG
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Mr.B
(@Mr21318) reported
@IGcom I'm not with Sky so there must be an issue your end.
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Martin S
(@martinstrange1) reported
@englandcricket @IGcom Well it clearly isn't working. We have one of the worst teams in a generation. Only wholesale changes will make a difference. If you don't, the Indians will walk all over us and the Aussies.......well don't even go there!!
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Kappii
(@kappiido) reported
@IGClientHelp you guys down? Can’t load any of my data on the app or website.
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Ss_Hari🕉️
(@Ss_hariOm) reported
@IGcom reference :Vycmm account, customer service @ the worst.. Spoke to Rabih abuhadra who started interrogating us as if we had done some heinous crime. Hope in future IG gives minuscule of attention to customer experience.
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RHOMMΞL - RAL 💉
(@rhoml) reported
@IGcom MFA system is the worst I've ever seen.
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