IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Berlin, Berlin | 1 |
| Southwark, England | 1 |
| Radstock, England | 1 |
| Kendal, England | 1 |
| Leer, Lower Saxony | 1 |
| Portsmouth, England | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Sasha Taylor (@RabbitualFender) reported@jasoncartwright @IGcom People try to buy a stock but can’t. Other people are allowed to sell the same stock. Stock price goes down because people are only selling. People who can’t buy (but are allowed to only sell) must sell because accounts are blowing up. Citadel is the common denominator.
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Deckard (@deckard6_6) reported@IGcom How disgusting. At least u have showed ur true colours. You only want to help out your fellow elite rich hedge fund friends, you don't want the little retail traders to win. I will close my IG account and never use you again. We are not stupid and wont swallow your justifications
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Deborah Elliott (@Deborah14397938) reported@IGcom Well, at least you are bold enough to admit that this is illegal and that you willingly violate SEC rules to make it rich off my hedge funds and will limit my income over it. Sorry, but may pull out ALL my money over this issue
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Alex Kent (@AlexKentUK) reported@IGcom The Irony. Have no problems taking our money in normal conditions, but cares about taking our money in volatile conditions. Just raise margin to 100% and let the people TRADE
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Tw1tterJit (@JitTw1tter) reported@IGcom I'm closing my account & friends are closing their accounts. Opening a City Index account today. Unfair, stupid decision from IG to not allow free trade, with an unreasonable excuse. I hope you learn the your lesson and apologise to your users.
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Anthony (@Anthony22102154) reported@IGcom All of a sudden you lose money and give a ****. **** you.
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KingsDiamonds (@mascaro_marc) reported@IGcom I’m sure a “Big Brother” is behind the scene telling them help us out, please stop the trading on these stocks .
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Cheech Pasteech (@pasteech) reported@Mateo_Lamuno @IGcom They have the money to cover clearing house deposits. They have to under ESMR regulation. So what exactly is going on here? We need specifics. What exactly is the issue and why are they restricting buys? This will only get worse, this month it's GME. Next month who knows.
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#AcceptApo (@Freedom4HDP2017) reported@IGcom c'mon IG, you're doing this to try to save hedge funds & scare people off like when RH pulled this on Thursday. It makes people smell hedge fund blood in the water:). This effort won't take down all wall st(unfortunately), but u won't stop the #squeeze on those 2 giants at least.
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Mateo Lamuño BLM (@Mateo_Lamuno) reported@pasteech @IGcom Yeah. I don’t know if IG is self-clearing or not. And Idk if the settlement period in the UK/EU is the same as in the US. But basically my point is that this is cash issue for everyone. IG might fear a sharp drop on these stocks leading to massive margin calls.
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Joshua Hellyer (@joshua_hellyer) reported@IGClientHelp $GME Hi guys, I seem to be having a problem where my platform restricts buying but not selling. This seems to be artificially crashing the stock price as my trade platform colludes with other trade platforms in the benefit of protecting hedge funds. Please help.
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Xi Jinwing (@JinwingXi) reported@IGcom Disgusting level of manipulation. IG and hedge funds have been caught with there pants down and the clearing house isn’t having any of it... Keep screwing the little guy IG. Call me when YOU get margin called.
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Esoteric Chaos (@Esoteric_Chaos) reported@IGcom Tossers. In bed with the suits just the same as ROBBINGHOOD. It’s of for your retail crowd to lose money but not your rich pals eh? You deserve every single customer of your trading platform to close accounts
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BBThemes (@bbthemes1) reported@IGcom @realMeetKevin yet another broker that has ties with citadel stopping trades to try push down the market! Who knew market manipulation would reach the UK sector too!
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David Krupski (@kruppers) reported@IGcom Rubbish. Either you have a collateral problem or you are manipulating the market for bigger players. Which is it?
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