IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 3 |
| Basingstoke, England | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
| Hannover, Lower Saxony | 1 |
| Stade, Lower Saxony | 1 |
| Berlin, Land Berlin | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Overton
(@AlexOverton) reported
@IGClientHelp What a surprise! Your platform is "down" again at this time of day. Third day in a row!! Not at all dodgy...
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Graham Pattle
(@pattlegr) reported
@IGcom System is down for third day in a row! Unable to trade
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Ali
(@UmairAl99630979) reported
@IGcom I am having problem logging in, so you know of any known issues?
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Gregg Connor
(@GregDConnor) reported
@IGcom @IGClientHelp having issues on the app ?
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titan1234M
(@Titan1234M) reported
@IGcom why on earth IG is not working after US open. It is absolutely disgraceful.
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Jason Nicholls
(@jas251068) reported
@IGClientHelp Your website is down again , what sort of joke outfit are you ffs
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Gerd
(@Gerd4lux) reported
@IGClientHelp your status page states Trading is operational. well it isn't!! cant open/close anything. 3rd time you shut down at the NY-open. disgrace!!
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london-oil-trader
(@oiltraderlondon) reported
@IGClientHelp ig down again
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Damon.Winnard
(@damonwinnard) reported
@IGcom Finally got through to someone after an hour on hold. Apparently my account is effected by an IT glitch meaning half 1/4 of my account funds are reserved for no reason 🙈. Been like that since Tuesday. Soon as they sort it I will be withdrawing everything to a different site.
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scott mcbride
(@bridey177) reported
@IGClientHelp @milbshake Site down again during a volatile session. Well played. Terrible service. Time to leave.
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Oliver Fry
(@goole72411159) reported
@IGcom Hey IG since your platform is down when I bloody need it, I guess you wont be charging me any more fees right.. ?@IGcom
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Giorgio Viventi
(@ViventiGiorgio) reported
2 days running @IGcom has crashed at 2:30 when US markets open wtf, sort it out !!!!
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Alex
(@thewinelake) reported
@IGClientHelp You seem to be having a lot of trouble these days on US market opening. What's going on?
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John
(@BLJ_Trading) reported
@IGClientHelp why is your site down several times the last few days????
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Anand Patil
(@anandpatil69) reported
@IGcom Can’t load my positions on app and on web! Is there an issue?
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