IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 1 |
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Tam Robertson
(@TamRob92) reported
@IGClientHelp Also, hilarious to see your 'help desk' telephone line not even working. Shocking corruption. Get locked up.
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NoPe
(@NorthernPerreh) reported
@IGcom Any chance you can fix your platform? To anyone else, got any recommended alternative trading platforms that won't let you down?
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John
(@BLJ_Trading) reported
@IGClientHelp why is your site down several times the last few days????
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MBTrading
(@MBdaytrading) reported
Now your phone lines not working ! @IGSquawk @IGcom disgraceful
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Cream Soda Man
(@CoolCreamSoda) reported
@IGcom Why is your platform down? I have open positions with you that I can't monitor or amend.
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Ollie
(@JustOllie2015) reported
@IGClientHelp How about offering a ******* basic service so we can actually login??!!
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gin&tonic
(@Woodysue) reported
@jaws321 @IGSquawk @IGClientHelp It's awful!!
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changsen wu
(@changsenwu) reported
@IGClientHelp your system is down again! Third day in a row at US cash open while phone line is jammed. This is really unacceptable
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BeingMen
(@XYChormo) reported
@IGClientHelp @milbshake What a bunch of liers! Saying service "Degraded" and Web and Mobile "Operational"
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Alex Farr
(@AlexFarr10) reported
@serocan95 @IGcom I’m having the same issue
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.
(@serocan95) reported
@IGcom I cant access the platform, it keeps displaying a messaging saying this platform is not supported! Could you fix this please asap! $CLOV $AMC $GME $KMPH $TSLA $BTC $DOGE
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Free Thinker
(@LogicalRealistt) reported
@IGcom @igcom Your platforms are not working. Sort this **** out
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driveJohnson’s
(@driveJohnsons) reported
@IGcom How about making sure your website can handle the traffic? Shocking service. May as well go to #RobinHoodTraders
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Steeve S
(@steeve_inv) reported
@StockMKTNewz can't trade.. @IGcom down again at open...
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ATS
(@AS_TRADER) reported
Once again @IGcom platform down What a joke!!!!
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