IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Basingstoke, England | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Openskies
(@Openskies13) reported
@IGcom @TradesDemon You didn't allow ANY trading on any position so that "service " is bollocks
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Fouad El-Mekabaty
(@FouadMeka) reported
@IGClientHelp Very disappointed with the lack of help when your platform was down last week. My funds have been taken due to the issues last week and there is no resolution in sight.
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Jon Busby
(@busbyjon) reported
@IGcom WTF are you doing here?
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TORO
(@Toro_AIM) reported
How will I know when the US markets open if @IGcom doesn't crash??
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Raj
(@Imraj58714093) reported
@granty3333 @IGcom This is called naked shorting, not sure if your thick brain can comprehend it but meaning they went all in shorting ******** out of GME expecting no retail traders to figure this out. Now that we are all going long, they are to cover their shorts soon.
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MjM Squawk
(@MjMSquawk) reported
@JSyborg @IGcom @SharePickers I don't agree with you Johh, I am also a long time trader with IG, let the market decide what happens,this is false duty of care they don't really care about the traders either their platform can't handle the volume or they have an issue like Robinhood on clearing these trades
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KJB
(@kjbiggar) reported
@SellarsIan @IGClientHelp I received a direct message from IG saying they were working to fix this
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Jrahmed21
(@jrahmed21) reported
@IGcom Absolutely shocking. I should be able to decide which stocks to buy with MY money. #MarketManipulation $GME $AMC. Have also filed a complaint to the @financialombuds
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Dominic hawkes
(@domhawkes) reported
@IGcom Taking bets on the @IGcom servers will be down again.
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Sebastian
(@SebJuodaky) reported
@IGcom GO **** YOURSELFS YOU PIECES OF ****
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Openskies
(@Openskies13) reported
@pete_zouboulis @IGcom @financialombuds Thanks for posting - I received the most ridiculously arrogant email from their service team in Australia here yesterday when I asked for a compensation form. Basically said bad luck and no such thing . Definitely Financial services Ombudsman
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Fludar
(@radulf36) reported
@IGClientHelp Ready to crash again today at US open?
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Ali
(@UmairAl99630979) reported
@IGcom I made the call at 11:52 and did hold on for 47 mins and then gave up, so what you are saying is that I should have hold on for 2-3 hours??? I have actually lost money and I have emailed the help desk already, I hope they make it right!!!
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Noddie09
(@Noddie091) reported
@speculate247 What a load of rubbish! @IGcom close down their app when they start to lose money - This is just another excuse to screw the little guy
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Russell Hicks
(@hicksi66) reported
@IGcom Is there anyone working at IG help? Charts are not always correct, trying to get anyone to talk about it is impossible
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