IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Basingstoke, England | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Charlie
(@CharlieUK98) reported
@IGClientHelp IG down / crashed right now?
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Paul Hennigan
(@PaulyWaulie) reported
@IGcom @HardTruth6 Maybe if you stopped watching the cricket and fixed the platform it would help.
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CJ Hughes
(@Colin_J_Hughes) reported
Are IG Markets "Technical Issues" today? @igcom @IGClientHelp
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Andrew
(@manderley_4x) reported
@IGClientHelp Web platform is not updating (may be intermittent) and having difficulty logging in. Got in after a few attempts.
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Paul Hennigan
(@PaulyWaulie) reported
@englandcricket @IGcom Maybe you could stop watching the cricket and fix your platform?
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AJstockie
(@AJstockie) reported
@IGClientHelp Ig is down, can’t close position
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David Bird
(@davidjbird8000) reported
Hi @IGClientHelp i have sent you a DM. you emailed to say my smart portfolio was transferred to IG T&I Ltd. Your bank details given in the email now don't match those on your platform or provided by live chat. customer services says i should reply to the email to find out more!
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NJL
(@NJL_90) reported
@IGClientHelp @braddockuk Could you time this outage any worse whilst J Pow is speaking. V frustrating
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peng 917
(@Hesketh_Hunt) reported
@IGClientHelp cannot login, "Unable to compile class for JSP", ive tried different wifi and 4g only.
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Andrew
(@manderley_4x) reported
@IGClientHelp Serious issue as I can not log into my IG account. Tried on 3 browsers, deleted history & cookies etc. The log in page does not come up. Please help
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Kieran Permanand
(@kpermanand) reported
Anyone else's charts not working with @IGcom? Charts are not live...
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AbdulrahmanTs
(@AbdulrahmanTs2) reported
@IGClientHelp Hello, i'm facing a problem with my account that says to upload documents to activate my account but at the same time when I go to submit the documents it says that you've already review and accepted the documents I supplied I wish for the matter to be solved asap
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SusanCH451❌AusCon (Gettr @sch451)
(@SCH451) reported
@englandcricket @IGcom Can someone wake up the Manchester crowd? I know the weather is good but come on! Support the team!
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Wanta Squeeze
(@SiDerbyshire) reported
So I’m down 40% on my $AMC straight from the open and not received my #APE units from @Trading212 @freetrade and @IGcom
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AbdulrahmanTs
(@AbdulrahmanTs2) reported
@IGClientHelp Hello i'm having trouble verifying my account the past couple of days can you help me with it ?
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