IG

IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

IG users affected:

Less
More

ig-broker Hero Image

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Leer, Lower Saxony 1
Portsmouth, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • RossJohnson17 Ross Johnson (@RossJohnson17) reported

    @jasoncartwright @IGcom I have also been on the bad end of the stick with other trades related to the recent outages, but this isn't the first time IG have had difficulties with their servers. God help us if there's a crash.

  • JuceeRob Rob (@JuceeRob) reported

    @IGClientHelp Please can you advise of the best Telephone number and opening hours for a U.K. customer please.

  • kaushik_kunaal Kunaal Kaushik (@kaushik_kunaal) reported

    @IGcom why am I not allowed to Slv. This poor quality platform is a criminal enterprise and I’m taking my money out once some orders actually go through. More painful than buying crypto in 2016.

  • martinmcln Martin McLaughlin (@martinmcln) reported

    @IGClientHelp Due to the recent extreme volatility, and in order to prioritise the service we give our existing clients, we are not allowing any new positions to be opened on the US stocks GameStop and AMC Entertainment. WTF is going on here😡 This needs to be investigated

  • StockInvestor16 StockInvestor (@StockInvestor16) reported

    @IGcom Please note, IG does not currently offer anything as their systems are down daily and people can’t access their accounts.

  • nigelpais Nigel Pais (@nigelpais) reported

    @IGcom Has anyone else been executed at worst price on the open - a million miles from the order level?

  • ManLikeBugsy Anthony (@ManLikeBugsy) reported

    @IGClientHelp Your account is almost active. Before you start dealing, please contact us on +44 207 892 6886. Been trying to call for 2 days it just puts me through to music, live help doesn't answer, please activate my account.

  • TSleepyjoe Eye Emmay Patriot (@TSleepyjoe) reported

    @pasteech @Mateo_Lamuno @IGcom The risk comes only from the first one to decide and choose the specific stock. It is as simple as that, we are taking risks by continuing to buy buy buy knowing these scumbags who have billions off doing the same **** every time and now it is a problem because we are making $$?

  • Therealhughes Chris Hughes (@Therealhughes) reported

    @IGcom no longer offering GME or AMC In order to prioritise the service we give our existing clients, IG is not currently allowing any new positions to be opened on the US stocks GameStop and AMC Entertainment. Clients are still able to close existing positions.

  • kjbiggar KJB (@kjbiggar) reported

    @IGClientHelp having issues with multiple logins this morning. Login on my PC but as soon as I login on Ap on tablet or phone - boots me out of PC, login on PC boots me out of aps. Had this happen on another occasion awhile back

  • caino_wins CAINO (@caino_wins) reported

    @RawlinsonJw @IGcom Yes that popped up on the app that $GME is no longer tradeable on the platform, wasn't able to buy or sell last week anyway as the app was down! 🙄

  • kjbiggar KJB (@kjbiggar) reported

    @IGClientHelp @SellarsIan Is this issue being resolved??

  • chrisfernandior Chris Fernand (@chrisfernandior) reported

    @IGcom Meaning: Due to extreme volatility, and to prioritise the service we give our existing clients: HEDGE FUNDS, we are not allowing any new oppositions to be opened on $GME 🚀 and $AMC 🚀 because if retail traders keep buying $GME and $AMC our clients: the HEDGE FUNDS

  • KhanChongus Chongus Khan (@KhanChongus) reported

    @IGcom Disgusting. I'm an existing cleint and I pay for the service of buying extremely volatile stocks. If you can afford to buy out tastytrade, you can afford to sort your servers out. Please do better.

  • SellarsIan Ian Sellars (@SellarsIan) reported from Pickering, England

    @IGClientHelp are you aware of log in problems system keeps logging me out ?

Map Check Current Status