IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Basingstoke, England | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Jupiter_Sphere
(@Jupiter_Sphere) reported
IG index not working wtf @igClienthelp @igcom @IGSquawk
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MjM Squawk
(@MjMSquawk) reported
@IGcom Same issue as yesterday, what is the issue with your platform??
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DB
(@kpasamd) reported
@IGClientHelp can’t login again!
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Firoze K
(@NosyTrader) reported
@IGClientHelp Can't login to the platform at US open time for the 2nd time this week - sort it out IG!
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Nah then 🙂
(@bot13737282896) reported
@IGClientHelp Same problem again today on NY opening. Same for last 3 days. We can't trade with such instability, unable to close a deal or change stops. I know it's exceptional times, but I'm losing confidence in IG's ability to cope.
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Jerry 507
(@Jerry5073) reported
@IGClientHelp The app is down again.
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Reddit Trading UK
(@reddittradinguk) reported
@IGcom its US opening bell and as usual IG is down...poor service
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Tommy Vercetti
(@tomverfin) reported
@IGcom Please issue a statement on your brokerage being down this morning.
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Dobbo76
(@Dobbo761) reported
@IGcom - second day in a row your platform has crashed on US open....what is the issue?
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gin&tonic
(@Woodysue) reported
Can't close any positions again @IGSquawk @IGClientHelp ..at least you're consistent with your dire service
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Fludar
(@radulf36) reported
@IGClientHelp @KrasimirBPetrov They are not fixed. Same issue this morning. Unacceptable - terrible backend! Your devs should be ashamed
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Dominic hawkes
(@domhawkes) reported
@IGcom Once again having problems logging in 😖😖😖
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Krasimir Petrov
(@KrasimirBPetrov) reported
@IGClientHelp Mobile application, web portal and trading impossible upon NYSE open. That’s for 3rd day in a row. This is becoming a bad pattern and it’s really unacceptable.
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Richard
(@RichofYorks) reported
IG down yet again. The service is becoming a joke. I need a better provider. @IGClientHelp @IGSquawk
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Ben Hallam
(@Hallam_Benjamin) reported
@IGcom What happens at open is irrelevant because you crash at open, 3 days in a row. Who fancies a lawsuit for unrealised gains?
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