IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 3 |
| Oberhausen, NRW | 2 |
| Hamburg, HH | 1 |
| Sydney, NSW | 1 |
| Lienz, Tirol | 1 |
| Rheine, NRW | 1 |
| Warendorf, NRW | 1 |
| Redon, Bretagne | 1 |
| Renaison, Auvergne-Rhône-Alpes | 1 |
| Königsbrunn, Bavaria | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Keith Ellis
(@KeithEllis84) reported
@IGClientHelp Sort it out IG - You're starting to look as budget as RH! Let us login already.
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Haymo
(@Haymo32877338) reported
@IGClientHelp Your platform when down when I had to close a position in profit, now I'm $70 down! Ridiculous! Who is going to cover these costs????
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Jarkko Havas
(@jarkko120) reported
@IGClientHelp @milbshake How can the status page be all green when many people including myself are not able to access the platform? This seems to be a persistent issue over most days this week. What is the cause and what are you going to change to avoid it going forward?
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howihjr
(@howihjr) reported
@IGClientHelp Guys?? this is a joke? answer the phone? any help? WHAT ARE YOU DOING??
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Akash Lagad
(@akashlagad90) reported
@IGcom IG this is ridiculous, I am unable to access my stocks and money on mobile or PC. This has gone on far too long now for 3 days - We have a reddit thread and are going to rally legal action unless you can fix your platform. This is bull **** - you are holding our money!
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deboonkers
(@deboonkers) reported
@stuie1963 @IGClientHelp @IGcom Do let me know if you want another cosign. I have 800 loss so far because of these issues.
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Kiran Pande
(@Denimania) reported
@IGClientHelp my mobile IG app is not working. Says platform not available currently. However your status says mobile platform working.
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Thibault Salomon
(@Tcs1061) reported
@IGClientHelp Down again at the US open - third day in a row? I've lost count...
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Kamar Khan
(@k_u_i_khan) reported
@IGClientHelp WTH happened? 3 Days in a row? Why cant you fix your platform?
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paul wood
(@woody2405) reported
@IGcom Yes but why your platform not working and no one answering phones
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wakawaka
(@gamerti44700836) reported
@IGcom why are you down?????? you are costing me money this isnt right!
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shcoin
(@shcoin3) reported
@IGcom you’re screwing us in the backside with no lube. Like wtf!? You either do spread betting and share dealing or you don’t. Can’t even log in smh
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Jasper
(@JasperTrades) reported
@IGClientHelp is the UK platform down again?!!! Can login but don’t get any position or price data. Network requests to your services throwing 500’s 😠
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Samuel
(@samuelday_) reported
@IGClientHelp you’re app is down.. again.
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wakawaka
(@gamerti44700836) reported
@IGcom how about sort out your connection i cant connect! WTF is going on!?!?!?!?!
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