IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Radstock, England | 1 |
| Kendal, England | 1 |
| Leer, Lower Saxony | 1 |
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Jazz Gill
(@jazzgill8) reported
@IGClientHelp I Have many times they just dont respond with anything thats why i had to come here to post my concerns as no one at IG is taking ownership in resolving this matter. This needs to go to MD of IG, he can look into this why credit are doing such a bad job as customer service too.
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BitofaCoin
(@Aimbig2) reported
@IGClientHelp You mean you have screwed up again and the customer suffers.
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Ja
(@Ja_Yue) reported
@IGClientHelp where can I find the live chat for support? I'm having issue accessing my account.
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Mike
(@doctorcrank) reported
@IGClientHelp help! All my charts when set to a 1d interval are missing the data for Monday (2021-03-29) - is this a known issue, and will it be fixed?
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AndY B
(@Bowen85AI) reported
@IGcom @advfn What a joke. How this has happened is beyond me. Still waiting for my money back from the problems your platform caused on the 28th jan. #Criminal
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Harald Hadrada
(@HaraldHadrada2) reported
@IGClientHelp Whats up with you lot live chat nobody there call sent in circles 3 days to tell me passport photo blury when its not. No DM reply technical issue since Friday trying to upload proof of address. Yet im told your mustard...4 days and still no closer to account/OPEN
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Benjamin
(@benjaminarium) reported
@IGClientHelp I'm trying to sell from a Share Dealing account but it's triggering the error "Market not available online". Tried your Live Chat but was disconnected. Are you having system issues? I'd like to sell ASAP.
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Jonathan du Preez
(@AfcJono) reported
@IGClientHelp @IGNUK Hi can someone urgently help me I have been waiting for my address to be validated for almost two weeks to open my account!
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Rajeev Kochhar
(@jeev_ko) reported
@IGClientHelp My position was closed in error by your system last Wednesday and I still have not had anyone email or message me with a resolution???
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Ed Poole
(@_ewp) reported
@IGcom AirBnB’s intraday charts are non-existent - they skip from Tuesday to Thursday? Any fix?
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GoLive
(@GoLive03796541) reported
@IGClientHelp : Disappointed in your client service. Trying to reach your team for last 24 hours regarding transaction of 5K. There is just no response. Its so frustrating.
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AndY B
(@Bowen85AI) reported
@tooshrt @IGClientHelp I’ve had nothing but problems with IG cost a lot of money and they just ignore you. Criminals
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Jazz Gill
(@jazzgill8) reported
@IGClientHelp I hope it will be resolved after nearly 2 months of very bad service.
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Ed Poole
(@_ewp) reported
@IGClientHelp @IGcom AirBnB’s intraday charts are non-existent - they skip from Tuesday to Thursday? Any fix?
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JE
(@Lord_Dumont) reported
I open an account on @IGcom , the next day I already want to terminate. Impossible to connect to your account especially when you are installing their IG authentification system. This is just a pain. Never had such a bad experience
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