IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
Check Current Status
Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 2 |
| Basingstoke, England | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
-
Ben Edwards
(@edwrdzzz) reported
@IGClientHelp havent been able to login for over an hour now. I have active trades. Is your service down? i've also contacted you via email. Thanks.
-
Safa
(@Rasalafa) reported
@IGClientHelp Hi - I cannot login either via the app or online. Please help? Urgent that I can log in right now.
-
Andrea34
(@Andrea334506911) reported
@wheeliedealer I have dumped all my #IGG, at 867.xx and 838.xx, second sale was when it went through my stop loss. I think they have vastly overpaid for the acquisition at approx 20 * EBITDA. Secondarily, it's also a reflection of how terrible I think the @IGClientHelp customer services is
-
MadAtMarkets
(@Mad_At_Markets) reported
@modges_m @IGClientHelp It's not specific to you. Global error
-
Kaushal
(@kapneil) reported
@IGClientHelp - cannot login on iPhone app.
-
Argi Gounaris
(@ar_gou) reported
@IGcom IAM down? What happened to no deploy Fridays? :D
-
Harry
(@Harry18780722) reported
@IGClientHelp hi...the tools on.the App is not working...please help@@
-
J-ME
(@Ya_aqov) reported
@Andrea334506911 @wheeliedealer @IGClientHelp I opened an account with IG last year to reduce risk of my portfolio. Should the untoward happen. IG has proven to be shockingly bad. UI is terrible, buying stocks worst experience. Wish I'd never opened with them.
-
SellSide S.p.A.
(@SellSideChile) reported
Hey @IGcom, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
-
Habib El Amiri™
(@LongTradeBrain) reported
@IGClientHelp is your app down? I can't login?! It says 'this platform is currently unavailable'
-
J-ME
(@Ya_aqov) reported
@Andrea334506911 @wheeliedealer @IGClientHelp I opened a secondary account with IG last year to reduce risk of my portfolio. Should the untoward happen. IG has proven to be shockingly bad. UI is terrible, buying stocks worst experience. Wish I'd never opened with them.
-
M@H
(@modges_m) reported
@IGClientHelp No one answering phone. Chat been loading someone to help for 20 mins. 2 phone numbers will not connect. My account has an unexpected error. How can i speak to someone pls?
-
Siddharth Wandrekar
(@siddswand) reported
@IGcom Cannot login in the account .
-
stimmi neutron
(@stimmi_neutron) reported
@IGClientHelp i cant login to my trading account help!
-
Adam Galpin
(@galpination) reported
@IGClientHelp why can't I log into my online account. Keep getting an unexpected error message. This is costing me money!
Check Current Status