IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 1 |
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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MBTrading
(@MBdaytrading) reported
@IGcom down ! Sort it out please
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The Mad Stork
(@The_MadStork) reported
@pjb2go @IGcom Yup. Was down for an hour on US open. Back up now
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Pinky
(@debshampa) reported
@IGClientHelp How long do you need to investigate and then fix @IGClientHelp
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IG
(@IGcom) reported
@CurtisLoew15 @IGClientHelp Please refresh your browser and try and login again.
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Andrea34
(@Andrea334506911) reported
@shiftingshares @IGSquawk As I said a few days ago, @IGClientHelp your customer services is RUBBISH, you make very poor attempts to resolve most of my queries. I'm still waiting for a response to my latest email on a chain to you that I sent WEEKS ago!
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Damon.Winnard
(@damonwinnard) reported
@simplyloveleeh @elonmusk @IGcom doing the same. Just says error when you try to buy.
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gin&tonic
(@Woodysue) reported
Anybody else having a bad day on markets? @IGClientHelp your platform went down awful service now app doesn't log in either..how can we trade when your platform is down.
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Chris Hennessy@hedgeguy
(@hedgeguy2) reported
@BANGONtrader @IGClientHelp JUST MOVE TO THEIR NEW PARTNER tastyworks..never down..
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🅡 Satoshi Nakamoto 🅡
(@simplyloveleeh) reported
@damonwinnard @elonmusk @IGcom Share anything AMC related mate! This is how the rich stay rich and the poor stay poor! **** the big boys
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#100%Trader
(@BANGONtrader) reported
anyone else been having problems with @IGClientHelp #IGindex this afternoon 😡😡😡
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pmt
(@newvixtrader) reported
@IGClientHelp @IGcom Fix it ! For God’s sake
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Qamar Hussain
(@qamar_hussain1) reported
@IGClientHelp 1/2 Remedy does not involve giving your clients the cold shoulder when you're in the wrong. You have had more than sufficient time to properly & adequately address the issue but instead, your silence & inaction over the matter is worse than your original mistake! #forextrading
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Travel_crypto
(@Travelcrypto1) reported
@IGcom the app is still not working properly why?
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Etan_blanc
(@EtanBlanc) reported
@IGcom Good afternoon, I have tried accessing customer service on your email and telephone services, I was wondering if i could please have my account verified, thank you
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Pinky
(@debshampa) reported
@IGClientHelp Totally unacceptable!@IGClientHelp I been waiting from last few months to sell of few of shares when market goes down and so disappointed now
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