IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 5 |
| Basingstoke, England | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
| Hannover, Lower Saxony | 1 |
| Stade, Lower Saxony | 1 |
| Berlin, Land Berlin | 1 |
| Hamburg, HH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Wayne
(@SteveStubbsy1) reported
@AimTerminator @DaveyD95 I make circa 20-30 trades per month and currently have to use Jarvis. I’d like the facility at IG personally as I tend to do a lot through those but may look at other providers to keep the costs down. Come on @IGClientHelp please throw us a bone here, the demand is there
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inflexion
(@inflexion) reported
@IGcom has a ubiquitous presence in the financial press, spending significant sums on marketing. Their back office is however chaotic, slow and manifestly lacks basic competence. @JuneFelix
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MeEt🇮🇳
(@MeEt63485193) reported
@BM____7 @englandcricket @IGcom I am not telling that root is bad just like you
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Basit Khan
(@a_bkhan1) reported
@IGcom can you advise why my account is set to closing only for the second time in the last few months. Your help desk is unable to assist
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Trickytrev53
(@trickytrev533) reported
@englandcricket @IGcom Pakistan showed lack of concentration school kids fielding errors England 2nd team absolutely thrashed them,congratulations to all players
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Badsha Raj
(@RaihanB45928753) reported
@englandcricket @IGcom Really that's very bad to see Siraj Vs Anderson,,,,Looking Anderson is too Arrogant
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Invesbolsa
(@espiral59) reported
@IGClientHelp Charlottes Web (Canada) is not working in the platform.
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Erica ****
(@batcountrybets) reported
@BurnsyMcGru @IGClientHelp Have you heard from support at all on this issue?
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EllyDavis 🇬🇧 3.5%
(@EllyDavis) reported
@IGClientHelp When are the Trade Analytics returning? I contacted live chat help the other day and told it was being fixed. Still broken.
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Headbutt
(@southpaw547) reported
@englandcricket @IGcom Calm down. It's a dead track and it's your home where you are supposed to scroe. Overhyped by your fans.
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simon cooper
(@simonco52952437) reported
@lungelomoss1 @englandcricket @IGcom No chance. 6 down by end of day
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Rudy65
(@Rudy65uk) reported
@IGClientHelp is there an issue with MyWorkspace, as this morning like yesterday mine isn't working properly. When you have a number of charts showing they don't load properly and for example MA's and volume don't show. Tried logging out and logging back in??
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Asaph Choo
(@asaph_choo) reported
@IGClientHelp Alerts function not working for both mobile app and browser platform.
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👑 Lion Heart 👑
(@LionSaifu) reported
@jacobwadswort18 @englandcricket @IGcom Except Sri Lanka ( One of the worst Test playing countries right now) Played - 10 Lost -10
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TerminatorAim
(@AimTerminator) reported
In this day & age I should be able to go online and buy or sell any stock of my choosing given I am paying a fee to do so. It’s a shame that some brokers namely @ii_couk & @IGcom have been so slow to move with the times. I will be advising friends and family to do similar as me.