IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 5 |
| Basingstoke, England | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
| Hannover, Lower Saxony | 1 |
| Stade, Lower Saxony | 1 |
| Berlin, Land Berlin | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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𝐂𝐚𝐫𝐩𝐞𝐝𝐢𝐞𝐦
(@the_carpdiem1) reported
@englandcricket @IGcom It's okkk.. no problem
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IG
(@IGcom) reported
@Heetan001 We're really sorry to hear about your experience. That’s certainly not what we strive for. If you're still waiting for a resolution, please send your account number and a brief summary of the issue to @IGClientHelp via DM so we can investigate and assist you further.
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mark
(@sociedadboy) reported
@englandcricket @IGcom Stupid shot
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Mark Thomas
(@mtstormus) reported
@englandcricket @IGcom Umpire been paid to help the Indians by the ICC again
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J.Hick
(@Hickbcfc) reported
@englandcricket @IGcom I doubted him never felt so stupid in my life what a player
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Matt
(@MattySP500) reported
@IGcom @standardnews The UK markets are terrible and stagnant no wonder they are away to the US.
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fundamentally its a bargain
(@its_fundamental) reported
@IGClientHelp Known issue with platform? @IGcom Funds / Cash balances are wrong on both browser and phone app.
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KhanSahiba
(@KhanSahibHu) reported
@englandcricket @IGcom Facing quality bowling with ease and playing sensibly
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IG Client Help
(@IGClientHelp) reported
@Mr_K2015 @IGcom Sorry to hear you're having trouble. We'll DM you shortly to understand more about the issue and help get it sorted as quickly as possible.
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Jam4U
(@Jam4u_75) reported
@IGcom My L2 is not stream trade data - is there a problem? Anyone else having issues?
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Heetan J
(@Heetan001) reported
@IGcom @IGClientHelp I’m very dissatisfied and disappointed with your service team. They have finally responded but the lack of care and attention has been outrageous.
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ShareSpeccy
(@ShareSpeculator) reported
@Woodywudpeck @IGcom IG should send the request to the II within 2 or 3 days. After that it’s down to ii how quickly they process the request. By law, I believe ii have 15 working days to process it if it’s a cash-only transfer, otherwise they have up to 30 calendar days.
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RightOn
(@RightOn10) reported
@englandcricket @IGcom High quality act . Class Act through and through
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Christine Slimm
(@chrissies141) reported
@englandcricket @IGcom Pity Atherton is commentating, I really think he has a down on English cricket.
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Fordy-PUFC
(@MrFord89) reported
@imrksk @englandcricket @IGcom Yeah. That's why England did it. But now our batsmen struggle with any sort of movement. And our bowling line up is awful
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