IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 2 |
| Basingstoke, England | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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iz
(@iramahmed79) reported
@IGcom why is your app not working? I keep getting an error message. It’s the same when I try to login online. Get it fixed as people are losing money
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Kieran Permanand
(@kpermanand) reported
Anyone else's charts not working with @IGcom? Charts are not live...
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joe ele
(@joe31756) reported
@IGcom $Gold is bullish , higher inflation and USA dollar is going down .
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memento
(@memnac) reported
@IGClientHelp very disappointed with mobile app. Yesterday I wasn't able to secure profits in APDN during yesterday price rally as the ticker was unavailable to trade all day. Unreliable if you ask me. Fix up IG!😤
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не зови меня
(@Kauperwooood) reported
@IGClientHelp I was trying to open a “share dealing account”, but the button for submitting my application was unavailable and as far as I understand it somehow relate to the fact, that I’m tax resident in another country. Could you please help me with opening this account?
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AnnRaj
(@anandhinagaraj) reported
@IGClientHelp hi, dividend adjustment didn’t happen today with stocks so down in value?
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Andrew
(@manderley_4x) reported
@IGClientHelp Web platform is not updating (may be intermittent) and having difficulty logging in. Got in after a few attempts.
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Bob Reeves
(@ScalperVol) reported
@IGClientHelp Pro Real Time not working is this expected?
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memento
(@memnac) reported
@IGClientHelp I contacted help desk so have other people. This is not account specific but platform wide. I don't know why you or broker would lock up a stock and people cannot cash out profits. What really is the point of your platform. This is unacceptable!
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Manu
(@macor247) reported
@IGcom I’ve got a solution for that, Pay the Drivers and delivery Riders better rates, offer a better service, get a higher return…how hard can it be?
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Mike J
(@css_mike) reported
@IGClientHelp my live account has been pending activation for over a month. My documents are approved and my rep emailed “it should get opened today” seven days ago. No answer to phone calls. Can you help?
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Bill B
(@BillB03325794) reported
@reb40 @IGClientHelp Never had a problem with II, Hargreaves L or Trading 212 except when down for planned maintenance usually at weekend.
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👑𝐅𝐫𝐚𝐧𝐬𝐢𝐧𝐚👑
(@Yofransy1) reported
@IGClientHelp hello so the add yours feature is not working for me.ive tried it all.updating my device,clearing catch and data aswell as uninstalling the device but its not working for my account.but on my spamm account it working.whats going on??😪pls help
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Bob Reeves
(@ScalperVol) reported
@IGClientHelp PRT not working for me is this expected ?
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Bob
(@MrBoongBoong) reported
@IGClientHelp Since last night, the problem still not fix. I have sent email to IG help team with screen capture.
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