IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Ricardo
(@r51lva) reported
@IGClientHelp platform not working again I can exit positions
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milbshake
(@milbshake) reported
@IGClientHelp 2nd time in 24hrs your platform is down. Is this going to happen every day now ? Why are you unable to give us any info on the issue ?
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Ricardo
(@r51lva) reported
@IGClientHelp platform not working again and i can't exit positions
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Paul
(@pjensh91) reported
@GerberKawasaki No problem buying on @IGClientHelp igmarkets either
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K3
(@k3books) reported
@IGClientHelp that was yesterday ..service came back on today my app is down no service second day in a row.. can't buy or sell.. #Gold going up
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wwwsahiphopcoza
(@wwwsahiphopcoza) reported
@IGcom @IGClientHelp **** you guys! Why you halted $SNDL ? That **** is illegal!
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Richard Eastwood
(@pistachiorich) reported
@IGClientHelp Anyone know of a UK platform that wasn’t down today. I tried to exit my position with IG but no such luck. I could exit when it dropped though. I’ve heard @CityIndex was fine? @AJBellYouInvest how did you fare. Will IG honour my exit?
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Tommy Rot
(@TommyRot10) reported
@IGClientHelp Are these issues now over? Your contact us number tells callers to go away unless they want to trade. I believe the IG trading platform is miscalculating the value of my holdings. It's significantly below the figure I reach when I calculate it. No phone support, so can you help?
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The Hopeless Trader
(@HopelessTrader1) reported
@IGcom Don’t go down the route of Robinhood. Stop pausing trading. Halting the buying of a trade and only letting them sell is pure market manipulation and you only have to look at what’s happening with Robinhood, I’ll be surprised if the two co-founders don’t go to prison
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Andrea34
(@Andrea334506911) reported
@Woodysue @IGSquawk @IGClientHelp Yes, it is... though IG won't worry about that, they have shown me a very low level of customer service 😢
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iz
(@iramahmed79) reported
@IGClientHelp what is wrong with your app? I tried selling my @AMCTheatres stock when it was up and it didn’t let me and now the stock keeps crashing and causing errors every time I’ve tried to sell. I’ve called you three times each time on hold for 30mins and then cut of
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paulchapman
(@paulchapman) reported
@IGClientHelp you Australia 1800 number is not working? Are there any issues as we have a technical issue and need to speak to someone
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Thomas Winston
(@ThomasW95228819) reported
@IGClientHelp Maybe, I have been waiting on the phone for 30 mins now..... I will send email anyway... Lost a lot of money just now because of this shitty trading platform, platform access problem 2 times in a week. Cant even place a bet now. No one answering the phone.
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gin&tonic
(@Woodysue) reported
@IGSquawk @IGClientHelp site accessible but can't close any positions no margin showing on them....wtf!! Get your site sorted!
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Jason Nicholls
(@jas251068) reported
@IGClientHelp Can’t see live positions on chart now , shambles of a service.
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