IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 5 |
| Basingstoke, England | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
| Hannover, Lower Saxony | 1 |
| Stade, Lower Saxony | 1 |
| Berlin, Land Berlin | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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LaughingAtPessi
(@LaugingAtPessi2) reported
@englandcricket @IGcom Mount chelsea worst player
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DeepFuckingValue
(@makemoneycfa) reported
@IGcom @sunchartist Down but not dead…yet
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Alex
(@thewinelake) reported
@TomCullingham @IGcom Their response to my "stop messing" was to ignore me, and to my complaint was a right old mouthful of feathers. I've now moved to Spreadex. Although their spreads are wider, their web interface is better (eg. you can see how much margin is associated with which position).
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Paul D
(@CarrotorStick) reported
@IGcom Having spoken to the woeful customer service call centre, I can see why. Shame really as the stores are really helpful.
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Leon
(@Leon26075702) reported
@IGcom Has a former BT subscriber this down to how you treat your customers. Couldn't happen to a better company
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Graham King
(@GrahamK86614778) reported
@IGClientHelp I have a position in Coer Mining Inc June contract and the chart is not working, please update urgently.
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Eddy edster
(@eddy_tedster) reported
@IGClientHelp Please be aware the problem still exists over 6 months later and I even raised the issue with the help desk and got an incident number INC0681847 last month. How long can it take to fix?? #HBR not #PMO
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Alex
(@thewinelake) reported
@TomCullingham @IGcom I think underlying these problems is almost a contempt for the customer - a lack of willingness for those that know about these things to talk to the affected customers. So I was trying to close positions that they'd opened, and they'd close positions I'd opened.
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Gary Newman
(@GaryNTrader) reported
@EquityInvestme2 @IGcom It wasn’t even a glitch like that, just completely unrelated amounts to what should have been there.
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Equity Investments
(@EquityInvestme2) reported
@PriapusIQ Very interesting, if thats the case I'll go to court and use this case law against @IGcom when their platform regularly goes down and happily passes the buck.
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Michiel Boshoff
(@michiel_boshoff) reported
@IGcom @DailyFX @WVenketas Zamar Faria at IG South Africa give terrible service to his clients!!
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Incognitus
(@Incogni24145349) reported
@IGClientHelp I have been trying to get a hold of you for more than 15 days now. I've sent several emails without getting a response from You. Your customer service is horrible!
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lymebayfool
(@lymebayfool) reported
@GaryNTrader @IGcom You're lucky. A spread bet account I had in the early days gave me a £130,000 margin call. They had an issue with where to put the decimal place with a single small position. Made me sweat for a few minutes.
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Sir Nah then 🙂
(@bot137372828961) reported
@steeve_inv @N3PR4 @IGcom Whatever it is, wild spreads at the pre-market open etc.., why would the M1 candle change afterwards? There's no plausible reason for that? It happens regularly so not a one-off glitch.
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Wili Whitelaw
(@WiliWhitelaw) reported
@IGcom Error in first line? 2022 surely
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