IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 1 |
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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The Crypto Crip
(@the_crypto_crip) reported
@IGClientHelp I seem to have a problem with my trade sizes. All of a sudden my minimum lotsize is 0.31 on most trades whereas previously it was 0.08. Why?
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ProfitLocker
(@profitlocker001) reported
@IGcom Platform not updating from yesterday... technical issue's @IGcom ?
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Acrespi77
(@AntCrespi) reported
@IGcom Is it best to email?. As the problems are still there and worse this morning. You might want to check again.
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Acrespi77
(@AntCrespi) reported
@IGcom Are you having issues with stocks not resetting each day..? Many people experiencing this for a few days now. Example.. #BIDS at 14% on IG which is not today's gain. #ACSO at 19% .. incorrect for today. All my watchlist is affected. Thanks.
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nadiahill
(@nadiamariahill) reported
@englandcricket @IGcom what is going on england was on topof the game and James Vincent and Sam was batting nicely and untill that Hazel Wood came back to bowl then it started going wrong and less Australia are cheating and tampering with the ball again because at one stage just 3 down
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Joshua Mahony
(@JMahony_IG) reported
@MiguelB63826142 @IGcom Can't tell you to buy or sell, but the recent intraday uptrend does raise the possibility of a short term bounce unless swing low support breaks. As mentioned in the piece 👍
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IGSquawk
(@IGSquawk) reported
@John34182444 @IGcom Can't really see what the issue from that screenshot? (bits cut off). Feel free to shoot me a DM and I'll take a look / get someone to contact you if not obvious.
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Acrespi77
(@AntCrespi) reported
@IGcom How can I DM you.. its not possible on twitter... and your not responding to emails anyway..? That's the problem.
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0xSahand
(@0xSahand) reported
@IGcom on chat trying to reactivate an old account and I’m being told to open a new one with a new email address… This is utterly pointless and stupid. Please help.
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Acrespi77
(@AntCrespi) reported
@IGcom Still no response from @IGcom about the technical issue's with the daily % not updating. Have emailed last week as instructed. Anyone else having issues... please retweet.
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krillin ॐ 🍄
(@LSDinmycoffee) reported
@IrnCrypt im at @IGcom not bad, UI maybe not on par with binance but fees are low, spreads good, customer service excellent
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Spread Betting & CFD Victim
(@MarginTraderTom) reported
@fletch000007 @IGSquawk @IGClientHelp This was really bad and wasn't even the worst thing they did that year
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Muhasin T
(@muhasintm) reported
@IGcom Is autotradeautorobot operating in Dubai is subsidiary of IG ? I have to raise a complain about their operation. Their sales executive is looting money from customers by sharing wrong information as well as telling wrong service. There is no work ethics.
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Super Investor 1
(@SuperInvestor11) reported
@AntCrespi @IGcom yes i have got the same problem
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oudeis 🇺🇦 🇹🇼🇲🇲 Freedom (political/financial)
(@oudeis11) reported
Just had a pretty poor fill on a stop limit buy in @IGcom acct. Even tho price moved through my much lower stop, & several prices in between, the buy eventually triggered with a much bigger slippage than I'm used to at @IBKR. Anyone else had similar problems with IG's fills?