IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 1 |
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Yoda
(@yodahanforce) reported
@IGcom being shite again, cant add to #odx coming up with false error
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The Noughty Graduate
(@TheNoughtyGrad) reported
@IGcom Criminal. I suspect you will lose many customers for this. Contributing to distrust in retail brokers who have not structured their activities in such a way as to provide a fair and equitable market for long-side retail investors. Glad I am not a customer - blacklisted. $GME
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Cryptoify
(@cryptoify) reported
@IGcom Scam rigged everyone in the UK complain to the FCA and Financial Ombudsman There needs to be prison time for market manipulators. $GME
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MjM Squawk
(@MjMSquawk) reported
@JSyborg @IGcom @SharePickers I don't agree with you Johh, I am also a long time trader with IG, let the market decide what happens,this is false duty of care they don't really care about the traders either their platform can't handle the volume or they have an issue like Robinhood on clearing these trades
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DJ Ohm / Visions
(@anti_atlas_) reported
@IGcom - you will go down with the rest of the Wall Street crooks in the aftermath of all of this. Halting buys but allowing sells is not legitimate and clear market manipulating. You would have thought you would have learned from what has happened to RH
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Tradethetrend
(@Tradethetrendco) reported
@IGClientHelp AGAIN! This morning still errors, 4th session in a row now, Randomly being logged out from the trading platform!
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Rob
(@JuceeRob) reported
@IGClientHelp Please can you advise of the best Telephone number and opening hours for a U.K. customer please.
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TORO
(@Toro_AIM) reported
How will I know when the US markets open if @IGcom doesn't crash??
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Jon Busby
(@busbyjon) reported
@IGcom WTF are you doing here?
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KJB
(@kjbiggar) reported
@IGClientHelp @SellarsIan Is this issue being resolved??
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KJB
(@kjbiggar) reported
@SellarsIan @IGClientHelp I received a direct message from IG saying they were working to fix this
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Kunaal Kaushik
(@kaushik_kunaal) reported
@IGcom why am I not allowed to Slv. This poor quality platform is a criminal enterprise and I’m taking my money out once some orders actually go through. More painful than buying crypto in 2016.
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ireallywonder
(@Dajobix) reported
@IGcom Using volatility as an excuse? **** you @IGcom. You broke your own terms of service. Goodbye.....I'm closing my account
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Fred Coloe
(@FColoe) reported
@IGClientHelp hi guys. There appears to be another technical issue this morning. Charts are not loading properly on mobile devices. Chart settings are being deleted or returned to default each time I log out/in.
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KJB
(@kjbiggar) reported
@IGClientHelp having issues with multiple logins this morning. Login on my PC but as soon as I login on Ap on tablet or phone - boots me out of PC, login on PC boots me out of aps. Had this happen on another occasion awhile back