IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
Check Current Status
Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Basingstoke, England | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
-
Subhasish Sahu
(@Subhasihh2004) reported
@englandcricket @root66 @IGcom Hey England Cricket! I am a new joinee of your community after this masterful innings from Joe and going file a case against BCCI for performing so bad and demoralising their fans 🙄
-
Brothersbond burbon
(@GinaSomerhalder) reported
@IamDomonique__ @IGClientHelp Hey sorry for the inconvenience I was having same issue with my fanpage account and discord which I have a whole lot of memories someone reccomend me to pearlunlock on insta, telegram or WhatsApp +1 (509) 204-1229 she help get the issue done in an hour she's real and legit friend
-
HWA
(@h_a_trading) reported
@IGClientHelp Issues with US Oil chart on web platform this morning, same things that was happening before. Price ticking but candles not drawing, no 1min candle since 2159 Friday.
-
Krithivasan Venkatramani
(@KrithivasanVen1) reported
@englandcricket @root66 @IGcom Best opportunity to go past Lara's 400. Bat the entire day tomorrow and hoping other batters support you. Plenty of time....
-
Shan Jaffer
(@shan_jaffer) reported
@IGClientHelp I have called Sky. They said it's not their issue. They are not going to do anything. You have to fix this. Can't open or close trades. Mobile data not an option as its too much data. Please update here.
-
HR1234
(@Am1n0_LDN) reported
@IGcom @Mr21318 do you know when you will fix your platform?
-
Steve L
(@stevrlnbrt) reported
@IGClientHelp So, can see any balances, add or withdraw funds. So technical support said its an ISP issue, probably sky. What ******* bullshit. It's because they lost **** loads of money yesterday and don't want anyone to trade. Simple as that... Wankers
-
xx
(@Moonlighter1975) reported
@IGClientHelp You should of posted an update informing people that their was an issue over an hour ago!!!!
-
Basil Kaye
(@KayeBasil) reported
@IGcom Hi Another problem today for the platform? The tweet news scroll is not updating unless refreshed
-
Nick Probert
(@builthblue) reported
@IGClientHelp @IGcom Really really bad customer service. Why didn’t you report there was an issue 5 hours ago when I first spoke to you guys?
-
Andrea Waldenberger
(@andrea3118) reported
@IamDomonique__ @IGClientHelp I had the same issue ..I never taught of getting my account back …massive appreciation to @calderon_09 on TWITTER .. for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too...
-
Brothersbond burbon
(@GinaSomerhalder) reported
@IamDomonique__ @IGClientHelp Hey sorry for the inconvenience I was having same issue with my fanpage account and discord which I have a whole lot of memories someone reccomend me to pearlunlock on insta, telegram or WhatsApp +1 (509) 204-1229 she help get the issue done in an hour she's real and legit friend
-
💰 𝑺𝒑𝒐𝒏𝒈𝒆 💰
(@TheMoneySponge) reported
@IGClientHelp @IGcom this needs fixing ASAP you have locked out a big portion of IG clients who cant trade - you should provide an ETA if possible once you know the issue
-
wasarunner
(@wasarunner1) reported
@TheMoneySponge @IGClientHelp @IGcom Unfortunately issue like this can sit with the ISP then you're screwed until they fix it. I always keep two ISPs live (second via work VPN) in case this happens. Can't afford to not work (or trade).
-
Steve L
(@stevrlnbrt) reported
@IGClientHelp So.. can not see any balances, add or withdraw funds. They said it was an IP issues probably sky. What utter bollocks. They obviously got hammered yesterday and don't want to lose any more money. Sort it out you wankers and give proper ******* answers...
Check Current Status