IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
Check Current Status
Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Radstock, England | 1 |
| Kendal, England | 1 |
| Leer, Lower Saxony | 1 |
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
-
TT
(@mt67_) reported
@IGTV @IGcom @JeremyNaylor_IG Garbage platform. Down 2 days in a row at market open💩
-
Ricardo
(@r51lva) reported
@IGClientHelp platform not working again I can exit positions
-
gin&tonic
(@Woodysue) reported
@IGSquawk @IGClientHelp site accessible but can't close any positions no margin showing on them....wtf!! Get your site sorted!
-
Southern Trader
(@SouthernTrader4) reported
@blacgold76 @IGClientHelp Yep . Last two days kept shutting down around 2 pm when it was extremely volatile in markets . Not good enough
-
wwwsahiphopcoza
(@wwwsahiphopcoza) reported
@IGcom @IGClientHelp **** you guys! Why you halted $SNDL ? That **** is illegal!
-
Dominic hawkes
(@domhawkes) reported
@IGTV @IGcom @JeremyNaylor_IG All brokers are having issues today for some reason 🤨🤨🤨
-
Ricardo
(@r51lva) reported
@IGClientHelp platform not working again and i can't exit positions
-
iz
(@iramahmed79) reported
@IGClientHelp what is wrong with your app? I tried selling my @AMCTheatres stock when it was up and it didn’t let me and now the stock keeps crashing and causing errors every time I’ve tried to sell. I’ve called you three times each time on hold for 30mins and then cut of
-
rico
(@rico04710023) reported
@IGClientHelp @IGcom it’s broken again today
-
Andrea34
(@Andrea334506911) reported
@Woodysue @IGSquawk @IGClientHelp Yes, it is... though IG won't worry about that, they have shown me a very low level of customer service 😢
-
milbshake
(@milbshake) reported
@IGClientHelp Make this the 6th time in last 9 mths..... Down twice in 24hrs and still no response from IG as to why the platform keeps crashing ! The reason is simple. Because they know what the issue is but dont want to spend the money to fix it. Do you even care ???
-
paulchapman
(@paulchapman) reported
@IGClientHelp you Australia 1800 number is not working? Are there any issues as we have a technical issue and need to speak to someone
-
kek
(@barloJarlo) reported
@IGClientHelp You seem to be having platform issues again. Can you confirm this will be fixed soon? I am trying to login but cannot get pas the /wtp/ page. Looking at the console your end is returning HTTP 500 (Internal server error). This is 2 days in a row now..
-
andrew michaelides
(@andrewmichaeli8) reported
@IGClientHelp You have lost me today as a client fed up. Keep dropping service when your in trades. Also canceled a trade due you you rubbish system going down and it just cancels my position when I didn’t want to. I want compensation and also your live chat never works
-
milbshake
(@milbshake) reported
@IGClientHelp Make this the 6th time in last 9 mths..... Down twice in 24hrs and still no response from IG as to why the platform keeps crashing ! The reason is simple. Because they know what the issue is but dont want to spend the money to fix it.
Check Current Status