IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 5 |
| Hannover, Lower Saxony | 1 |
| Stade, Lower Saxony | 1 |
| Berlin, Land Berlin | 1 |
| Hamburg, HH | 1 |
| Sydney, NSW | 1 |
| Lienz, Tirol | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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ian minshaw
(@ism12) reported
@IGcom yet another institution trying to shut the retail investors down with huge margins but happy to take profit when they get it wrong GameStop corp a joke
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Dominic hawkes
(@domhawkes) reported
@IGcom Thanks for the short notice with regards to the margin rate😖after going through this problem with @Trading212 your customer service team told me that if this happens on are Platform we will give you significant amount of time. Not sure 3 hours and 15 mins is good enough
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Trs🌊🔻👁️⃤
(@rsspx) reported
@IGcom **** GAMESTOP AND DOGECOIN, BUY SLV ON MONDAY AUTISTS🚀🚀🚀🚀
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aim is the game
(@aimisthegame123) reported
@IGClientHelp I lost money today because of your glitch
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pixie
(@prc162) reported
@IGcom Your platform was down Friday first hour and last 30 minutes corrupt to line your pockets I lost thousands on this behavior. Will be shutting down my account
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Rowlen Boiler Services
(@RowlenBoilers) reported
@IGClientHelp you have received multiple emails from me regarding rights issues with TUI, no response look at tui order on 14/01/21 and your order 22/01/21 on account RXSCR you have removed money out of my account, this has now been passed on the the financial ombudsman
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Shamilfc
(@ShamimU61554433) reported
@IGcom Who cares about gamestop fix your damn platform. I hold alot of money with your platform and wasn't able to trade due to your system crash basically everyopen this week. Not the first time. Whether gamestop or not overall system should not be down. FIX It.
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Laurence
(@Lol_Yiddo) reported
@IGcom Platform has been utterly shocking this week - increased trading fees / unstable platform - maybe time to look elsewhere
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maneco64
(@maneco1964) reported
@LawrenceLepard @Old_soul84 That's outrageous. They are destroying capitalism ( not that we have real free-market capitalism). I had a few hundred AG with a @IGcom but liquidated them as they kept freezing my account. I'm going down the Olivia Newton-John route: let's get physical!
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Tarjei Thomassen
(@technoteee) reported
@IGcom the platform was down three days in a row! And you do nothing for your customers who has lost money because of this
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Tarjei Thomassen
(@technoteee) reported
@IGcom because your service was down for hours and many customers lost a lot of money
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iSensing
(@i_sensing) reported
@IGClientHelp @IGClientHelp I still cant login. Been waiting 1hr for someone to answer the phone. Any help would be appreciated to fix this issue.
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The Deep State
(@TTwfake) reported
@IGcom Sounds like IG is facing insolvency from bad risk management. I'm moving my money out before they collapse and suggest everyone else do the same. This type of behaviour should not go unpunished.
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Londontrader 🇬🇧
(@Londontrader7) reported
@jaeson72 @Lol_Yiddo @IGcom This is not new to IG. They have done this in the past too during market volatility. They have enough experience and resources to fix it but they don't want to. My feeling is they themselves act as market maker and take opposite position. When the oprtuntiy comes they pounce on u
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RLT
(@RLTFX) reported
@Bowen85AI @andrewmichaeli8 @IGClientHelp Yeah three days now I’ve had tonnes of trouble getting on for at least an hour.
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