Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 1
Mumbai, MH 1
Piatra Neamţ, Judeţul Neamţ 1
Barcelona, Catalunya 1
Poplar, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • rahuldeodhar Rahul Deodhar (@rahuldeodhar) reported

    Still not working @IBKR on Mac Monterrey!

  • ShinobiSignals Shinobi Signals (@ShinobiSignals) reported

    These brokerages don't ******* let me short stocks because im too young, **** yall @IBKR and @tradezero

  • araujonrenan Renan Araújo (@araujonrenan) reported

    Is @IBKR's customer service always terrible or is it just with me? I'm trying to report an issue and, besides it being impossible to talk to a human, it always reports an "error" when I try to submit an inquiry. Awful experience.

  • AntiFragileRock Bullish for stocks™ (@AntiFragileRock) reported

    How is it @IBKR goes through maintenance like literally every week that disables access to accounts across all platforms?

  • robjh2 ronald (@robjh2) reported

    @IBKR I’ve been trying to contact the help center for 2 weeks now but get left on hold for hours. Please can someone give me a call.

  • TheStoicTrader2 The Stoic Trader (@TheStoicTrader2) reported

    Is anyone else having trouble logging into @IBKR?

  • AdamJac37754276 Adam Jackson (@AdamJac37754276) reported

    @IBKR What is wrong with your platform??? So many pink stocks and your restricting trading on them??!! $GRSO $DGTW Fix this please.

  • plantmath1 Plant (@plantmath1) reported

    @IBKR Can you please fix whatever issue causes me to miss earnings announcements in the app.

  • robjh2 ronald (@robjh2) reported

    @ehwhateveeeer @IBKR Crazy customer service. I’ve been trying to contact the help center for 2 weeks now but get left on hold for hours!!

  • microbikinis3 nutsling (@microbikinis3) reported

    @Jamesaragonastu @IBKR also i like the implication of your bad edit: “how is it important if they’re immoral” you were asking before you changed it lol

  • searthur2200 Stephen arthur (@searthur2200) reported

    @IBKR I will be closing my account with your company. I will not support any place that promotes and participate in ESG . When you decide to stop promoting esg I will decide to maybe reopen an account with you guys

  • DR_Dividends Inversionista Millenial (@DR_Dividends) reported

    @IBKR mighr be the worst broker i've use. At least the worst customer service.

  • vallelungabrian Brian Vallelunga (@vallelungabrian) reported

    @IBKR has by far the worst support experience. My account got locked for no reason. Chat support tells me to call to get unlocked. I wait on hold for hours being transferred +10 times. Then they tell me to file a ticket online (where I started). 3 weeks later and still blocked!

  • FacelessTechie Faceless Techie ⚡️ (@FacelessTechie) reported

    @butthurthoes @IBKR Do you really think your bank account would be spared from an internet crash? Banks work using servers too.

  • VicardG Vicard Gibbings (@VicardG) reported

    @IBKR please check your inbox. My account was closed and I am trying to reopen it but having issues doing such. Thank you.

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