Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 1 |
| Mumbai, MH | 1 |
| Piatra Neamţ, Judeţul Neamţ | 1 |
| Barcelona, Catalunya | 1 |
| Poplar, England | 1 |
| Leesburg, VA | 1 |
| Paris, Île-de-France | 1 |
| Singapore, Central Singapore Community Development Council | 1 |
| Melbourne, VIC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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markus davidson
(@markusdavidson) reported
@IBKR trying to view "secure messages" on multiple devices and getting 500 Server error.
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Maximum Enthusiasm I Guess
(@Ver7ical) reported
@IBKR Damn you hedgehogs. Taking all the hedges. Refusing to share them!
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RichAndFineMan
(@RichAndFineMan) reported
@IBKR now i am getting code on phone but they are all wrong as per TWS. It doesn't let me login. I am so annoyed.
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.
(@startx00) reported
@IBKR Problem after activating ibkr key I cannot log in to my account, login failed, how do I cancel it? And return to the access feature via a verification code by text message
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Stonk Nick
(@StockNick1) reported
@MattRiv2 @AlexDelarge6553 30x your time in 5 trading days. Wow wtf!! My broker doesn't let me trade this one even though it's pink current and is no different to a bunch of other otc plays I'm in. Care to answer @IBKR ??
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Paolo
(@Euoamerican) reported
@BattalonTrading @IBKR Yes @ibkr is the worst broker ever! To avoid!
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fourth turning capital
(@SocietyGoBrrrrr) reported
@MarkGutman9 lol it's been the same stupid recording since this time last year. they haven't gotten around to updating it. to be fair I think their customer service has gotten a lot better, but a platitude recording that's used to justify potentially bad service is not a good look @IBKR
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Maciej Wiercinski
(@mwiercinski) reported
@IBKR have you noticed your support and account management pages don't work?
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Jake Steiner
(@endmyopia) reported
@IBKR Your non existent support and endless repeating KYC - really gets old.
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NaWaF 🇺🇸
(@NawafLove) reported
@IBKR Hello dear Interactive Broker, I have an issue with my account and it’s urgent. When i open my account i get this message “ your security code card has expired “ and i have an open positions. This is unacceptable my money is at stake please i need to solve this issue as soon
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RichAndFineMan
(@RichAndFineMan) reported
@IBKR I am not able to login to TWS. I am not getting security code on my phone. What happened?
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Muzammil
(@IncidentFlux) reported
@IBKR For a long time SMS messages sent to UAE numbers from IBKR, never come through, even though no blocking is enabled on the network carrier level, I want to help resolve this, please share the IBKR SMS gateway numbers/contacts, so I can check with our ISP @Etisalat_Care
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Cuz003
(@CarloCuzzy) reported
@IBKR Customer service????
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NaWaF 🇺🇸
(@NawafLove) reported
@IBKR possible. I’m from Saudi Arabia and I called the customer service phone number and I didn’t get an answer, and the international calls are very expensive. Thank you, Nawaf
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sh
(@shtrading888) reported
@_mickkael_ @IBKR Same can’t login too
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