Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Madrid, Comunidad de Madrid 2
Thionville, ACAL 1
Amsterdam, nh 1
Los Angeles, CA 1
Thornhill, ON 1
Bridgetown, Saint Michael 1
DeLand, FL 1
Abbotsford, BC 1
Austin, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • TanksaliSwarang Swarang Tanksali (@TanksaliSwarang) reported

    @IBKR The website I am using from India is EXTREMELY SLOW and has a supremely POOR user experience. Being a listed company, I think one would expect more. In times where pages pop up within a blink of an eye, it takes minutes for your pages to load. PS - Internet is 100mbps+

  • thebighulk2 TheBigBadHulk2 (@thebighulk2) reported

    @IBKR WHEN will SEPA WITHDRAWALS finally be available for those migrared to Ireland???? It's been a month and you customer support keeps saying "next week"!?

  • Carolin64444945 Whinging Brit failing as Positive Canadian (@Carolin64444945) reported

    @jdbanker1 @IBKR Try submitting a complaint and their response time cannot be described as "superfast" by any stretch of the imagination.

  • christofflodge Christopher Lodge (@christofflodge) reported

    @IBKR Are there any known issues this morning, I cant log onto the desktop or mobile app, also the website isn't showing my portfolio? Thanks

  • EcRicardo Elizabeth Ricardo (@EcRicardo) reported

    Hey @IBKR, still can't access my account and can't get a hold of anyone when I call. Can your customer service team reach out? Thanks.

  • Bobvg7 President of the Galactic Federation (@Bobvg7) reported

    @IBKR I tried going 'all in' on $gme and my account was shut down

  • markandeaton ME🌄🌅 (@markandeaton) reported

    @treehcapital @IBKR Makes sense on June. Seems like one of the safest bets in history, but in a market where up is down, who knows! I thought I remember Hertz getting the reject on raising $ with their nonsense rise earlier in 2020...

  • rangerinthehood rangerinthehood (@rangerinthehood) reported

    @IBKR You sold out your customer.

  • jesperkoo Jesper Koo (@jesperkoo) reported

    @IBKR Thanks, great to hear this now that it’s weekend. Looking forward to you to imposing these trading restrictions again on Monday. You should be really ashamed. So much for the free market. Been a happy customer for years, but now seriously considering another broker.

  • thebighulk2 TheBigBadHulk2 (@thebighulk2) reported

    @IBKR WHEN will SPEA WITHDRAWALS finally be available for those migrared to Ireland???? It's been a month and you customer support keeps saying "next week". ???

  • zurbotron Zurbo (@zurbotron) reported

    @OriginalBraila @IBKR @euronext Any views on a possible US listing at some point down the road?

  • CarlMacKay4 Carl MacKay (@CarlMacKay4) reported

    @IBKR People are actually stupid enough to get into your racket

  • dachanist Dachanist (@dachanist) reported

    @wongraymondm @IBKR Bucket shop, and Citadel is the bucket. They will never live this down.

  • thebighulk2 TheBigBadHulk2 (@thebighulk2) reported

    @IBKR WHEN will SEPA WITHDRAWALS finally be available for those migrated to Ireland???? It's been a month and you customer support keeps saying "next week"!?

  • bhibphunki bhibphunki (@bhibphunki) reported

    @IBKR I am so dissatisfied with IBKR, they stepped outside their role and tried to play parent and govern me and my adult choices. I really hope somebody comes up with a new unique style platform it's available in Canada that is not corruptible by terrible choices made by management.

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