Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| West Kelowna, BC | 1 |
| Singapore, Central Singapore Community Development Council | 1 |
| North York, ON | 1 |
| London, England | 1 |
| Toronto, ON | 1 |
| North Salt Lake, UT | 1 |
| Central, Central and Western District | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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S709
(@19OH79) reported
@CRyanSchadel @IBKR So what’s the solution
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Theresa Perrin
(@theresa_perrin) reported
@JamesNotBo98595 @MerrillEdge @IBKR I think small caps need a rally. They have been beat down for so long. I sold the majority of my $PLTR. The PE is way too high for my comfort level.
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TBtwt
(@TB73twt) reported
@IBKR as a company, the platform for shorting @ibkr is crap, and complete bureaucracy in the area of requirements for trading! customer service is crap!
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ODM
(@REALODM) reported
@IBKR @IBKR you guys have the most archaic worst platform in America. I cant wait for @RobinhoodApp to completely crush you! Robinhood is dynamic and built for the 20th century investor. You guys are like beepers were to Cellphones.
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Piotr z ironią w głupiejewie
(@Piotr68814287) reported
@IBKR Polish support please
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rebornbastard
(@unforgivnbastrd) reported
@IBKR I intend to support any alternative in the primary. I hope to help stop him there. Otherwise, I'll vote against him in the general. Primaries tend to be low-turnout and he has enough people who don't like him that I believe we can beat him.
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Illusion_maya
(@Illusion_Maya1) reported
@IBKR you should know how stupid, arrogant your indian staff is! its your job to sort it out you record every call for quality purposes! do you use it? your lack of understanding how indian markets work is baffling but that is due to dismissive attitude towards indians.
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Jordan23
(@Jordan23631372) reported
@IBKR hi can you please help me log back in. I changed my device and do not even have access to old phone number on my account I’m waiting on the phone for 56 minutes and still haven’t received an agent to speak with.
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Darwin's candle
(@MNvB28457246) reported
@European_DGI @IBKR Mexem. Works through IBKR but has better customer service and lower fixed fees for small stock purchases.
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Compounding Lab
(@CompoundingLab) reported
@IBKR You better fix your support, it's been lagging lately.
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טריידר ג'ו
(@traderjoe666) reported
@IBKR UPDATE: issue happened 45 times for me on Thursday and 15 times on Friday. Unbelievable.
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Yuviselvam
(@Yuviselvam12581) reported
@IBKR Looks sleek! Just hope it doesn't crash harder than my last date. #PublicAI
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Enemigo
(@temujchaga) reported
@IBKR I had raised an incident ticket thru my brokerage account a week back. And I still received no reply. The complete disregard for customer experience is seriously disappointing. And this is when I am not a small retail client
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Nicole Torres
(@ruvzp63226653) reported
@IBKR Finally, a tool that can help me trade my way out of my last bad decision!
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טריידר ג'ו
(@traderjoe666) reported
Here is what @IBKR had to say after looking into this: Thank you for your patience It seems in our system, the mark price 2 (our theoretical price) was not updated When there is no mark price, the system considers the last mark or the previous day price and rejects the order sooo... there's a bug because prices are not funneled quickly enough between components?
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