Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Noida, UP | 2 |
| Los Angeles, CA | 1 |
| London, ON | 1 |
| Melbourne, VIC | 1 |
| Cape Town, Western Cape | 1 |
| Banda Aceh, Aceh | 1 |
| East Orange, NJ | 1 |
| Williamsburg, VA | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
-
Dave ๐จ๐ฆ๐งโ๏ธ โธ๏ธ๐ฌ๐ง (@rellim_evad) reported@bclund @IBKR Agreed! They seemed to have changed to an AI customer service system, which seems to struggle with the most basic questions.
-
๐ธ๐๐๐ ๐ฅ๐๐๐๐๐ฆ (@AlgoSnafu) reportedIs anyone else experiencing an issue in IBKR TWS where alert lines stop appearing on charts, even though the alerts are still active in the alerts window? Iโve been dealing with this issue for years now ... ๐ข @IBKR
-
JackAttack (@SychoShadows) reported@IBKR Gee I canโt imagine how this could be terrible.
-
RobertoenMexico (@Olde_Pharte) reported@IBKR The problem is that when I call to get help, I get five minutes of yadda yadda and then it tells me to login online and hangs up. You have effectively cut off all means of contact to get help.
-
Fumbles with Money (@moneyfumbler) reported@IBKR I just tried to open Live Chat, to get support, and all I get is Error 403 - Access Denied. Can you fix your platform, please?
-
DeV (@A_Dev9) reported@IBKR I had to deal with 3 separate customer care executives on 3 different instances and each of them gives conflicting reasons and advice for the delay and additional documentation. The customer care folks who handle the calls are not clear of your own process.
-
SpackySpacky (@spactastical) reported@IBKR One of the least aesthetically designed desktops and least intuitive interfaces every made. So bad it actually takes effort.
-
Investment (@Investm80789211) reported@IBKR Iโm unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me
-
่งๅพฎ (@DoryYinxuan) reported@IBKR That hidden FX fee thing is the worst! I had no idea how much I was losing until I switched to IBKR. Such a game-changer for my US stock trades. ๐ฉ
-
๐โโ๏ธ R@m Malay ๐ (@rammalayind) reported@IBKR Any update on my support ticket
-
Bitget Support (@BitgetSupport) reported@yedior @GracyBitget @IBKR Please elaborate further on your concern or you may send us a direct message to properly address the issue.
-
DevilsFootnote (@devilsfootnote) reported@bclund @IBKR that's your fault.... STUPID!!!
-
Michael (@mjy220) reported@IBKR your service model is broken. I opened an account, got an account number, initiated funding it, and missed an email that the passport was grainy, was subsequently rejected and now canโt get in touch with a person.
-
xp Ehsaan (@XP_Ehsaan) reported@joemccann @IBKR Does it support 1 min candles ?
-
Kuro Katball ๐โโฌ (@KuroKatball) reported@IBKR How do I get a human tech support person on the line? I specifically wanted help with an issue because the iBot information is not helping at all, but all I get from support is more copy paste AI answers and they keep closing my ticket without even reading my question.
Check Current Status