Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Getafe, Comunidad de Madrid | 1 |
| Santiago de Querétaro, QUE | 1 |
| Mumbai, MH | 1 |
| Rio de Janeiro, RJ | 1 |
| Bullet, VD | 1 |
| Barcelona, Catalunya | 1 |
| Madrid, Comunidad de Madrid | 1 |
| Las Vegas, NV | 1 |
| Lausanne, VD | 1 |
| Guatemala City, Departamento de Guatemala | 1 |
| Dubai, Dubai | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Frank LeeRight
(@FrankLeeRight) reported
@IBKR Bummer. Missed the webinar. Any one of your executives want to meet face-to-face to go over this little issue? I'm more than willing to come down to your office in person. Trying to keep this from getting messy for you guys.
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Marc
(@Marc_Takahashi) reported
Pretty annoying I can’t cancel orders and support takes forever @IBKR
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Santanu
(@Santanu_2215) reported
Every other day @IBKR service goes down during market hour . This is unacceptable. If you can not keep a production system up and running then you must be having a poor IT team on the ground which needs to be replaced with experts ! Sad !
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Dr James D Kean
(@DrJDKean) reported
@IBKR "We're sorry, but we had to log you out and end your session. Either a problem occurred on our server or you were automatically logged out due to inactivity." How do we fix this? I just started an application
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Clever Bonobo
(@CleverBonobo) reported
@IBKR has been anti-crypto forever, their bucketshop "crypto trading" offering is a total joke, and their trading UI is the worst in the business anyway. Anybody parroting this latest NOIZ from them today should just not retweet it.
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THEKULUMBET
(@thekulumbetblog) reported
@IBKR @cesar_rubini Help me
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Nacho Redruello
(@NachoRedruello) reported
@IBKR Hi! Im having problems logging into my account.
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nutsling
(@microbikinis3) reported
@IBKR cryptocurrencies are illegal and immoral, people and businesses who support them are degenerates and have ulterior motives. every crypto-based product has evaporated, ruining the lives of those who used them. these are factual statements; educate yourself.
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avery💝s data📝charts📈& finance💹✊🌹
(@averygrrl) reported
@IBKR This doesn't always work; for some reason the quotes interfere with eachother. You need to set up a blank page, or one without any futures tickers on it, and attempt a data refresh. This is slow. But it's faster than restarting. You may still have to restart. Mobile is faster.
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DelayNoMore
(@DelayNoMore2000) reported
@IBKR IBKR is down. Is it only me
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avery💝s data📝charts📈& finance💹✊🌹
(@averygrrl) reported
@NewRiverInvest @IBKR I tried to explain it as best I could, but no, this does not work like it normally would for other tickers. One or both tickers need to be completely gone from your display (for me, they were in my portfolio as "0" positions). All day, no fix despite thousands of data refreshes.
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THEKULUMBET
(@thekulumbetblog) reported
@IBKR My accaunt: Your application has been deleted. Help me. Login; thekulumbet
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Dale Hays
(@DaleOHays) reported
@IBKR Your costs are NOT industry-low for many types of options contracts or crypto . . . you should not make claims that are not true. ;) I'm an IBKR customer - I know exactly what I'm talking about and use your platforms (TWS) almost every trading day.
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HAMCORN CAPITAL FUND
(@IGOSODAMNHAM) reported
@brrrharis @TDAmeritrade @IBKR That's incredible. Mine wasn't even hindsight. I legit showed them proof I was trying to sell here and when with logs. Still don't give a ****. They do not care about their customers at all.
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Master Chief
(@PhoenixtownM) reported
@IBKR I have recently experienced a lot of issues related to market data and especially charts when using the mobile app. Is anyone aware of this problem? Or am I just paying for data that just doesn‘t get displayed? #InteractiveBrokers
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