Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

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Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• Could Do Better (@CoodDoBettr) reported 8 hours ago

  @IBKR Could you find someone who understands what a “reference” is that those doing bank transfers enter to read my message which has ZERO to do with logging int the client portal. The FAQ is totally irrelevant to the issue I raised!

• Katrinka (@boxmax) reported yesterday

  @IBKR She has my support and my husbands

• madhu (@Madi_Sudhan) reported 2 days ago

  @IBKR - very bad customer service experience. Your representative is not having patience enough to help me with my issues

• M (@Maha_A_96) reported 2 days ago

  @IBKR Finally, a way to turn my terrible stock picks into something useful.

• cyberlegend (@Payloadotexe) reported 2 days ago

  @IBKR Ur the worst

• Mike Conyers (@FishPatagonia) reported 2 days ago

  @IBKR Is there a problem with the portal in the UK?

• RaffalTrader (@RaffalTrader) reported 2 days ago

  @IBKR this is horrible platform- not sure why they r being recommended, horrible cust service, no phone communication, platform is buggy even Paper trading ,- no one is doing anything about it- if they don't care - y we shud ?;-)) #daytrading #stocks #INTRADAY

• Captain Hemant (@Imoption_trader) reported 2 days ago

  @IBKR How I can change my phone number, my old number is not working to receive otp and login

• Contrarian Investor Media (@PodContrarian) reported 2 days ago

  @Innov8challenge @IBKR think it was just a glitch with the "upgrade." Probably failed to do proper testing ahead of the build Happens. Often

• David Delos (@DavidDelos4) reported 2 days ago

  @badagobalistica @IBKR Thanks. This may all be just an academic exercise if interest rates go down significantly.

• Electric Future (@electricfuture5) reported 3 days ago

  Started the transfer of shares from @nabtrade to @IBKR, surprised how painless it was. @grok was a hige help making the comparison in fee between both when selling.

• slu (@Steven78725581) reported 3 days ago

  When is @IBKR going to honor my trade? I tried placing a trade on your platform and it didn’t execute because a “glitch” on YOUR end. I’ve been trying to resolve this issue for a week now. The market is difficult enough but now retail investors have to worry if trades get executed or not?

• slu (@Steven78725581) reported 3 days ago

  @IBKR When is @IBKR going to honor my trade? I tried placing a trade on your platform and it didn’t execute because a “glitch” on YOUR end. I’ve been trying to resolve this issue for a week now. How are people suppose to trust a broker that does this?

• spilled emotions (@rwarmewmew) reported 3 days ago

  @IBKR Low fees? Finally, a reason to borrow against my bad decisions!

• Magic Formula Challenge (@Innov8challenge) reported 3 days ago

  @PodContrarian @IBKR I was googling to see if the app was down because I kept having blank screens.

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