Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sant Cugat del Vallès, Catalunya 1
Zaragoza, Aragon 1
Central, Central and Western District 1
Olongapo, Central Luzon 1
Santiago, Región Metropolitana 1
Jakarta, Daerah Khusus Ibukota Jakarta 1
Naples, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • beingindiannri Herry (@beingindiannri) reported

    @IBKR do you really provide fair customer service? No communication regarding anything. You just charge my account inappropriately without any confirmation or message. When calling customer care, they don’t hv any answer. No reply from complaint department also. Negative review

  • momosatch Michael Barry (@momosatch) reported

    @ibkr are you suffering an outage? Your status page shows you without problems, but I can't get to the portal. Downdetector shows a spike too.

  • FlaCoop Ed (@FlaCoop) reported

    @IBKR #IBKR Has anyone else had a problem getting the interest for the IB Notes that were redeemed early on 6/2/21 credited to their account. In the past I have always received it on the day of the redemption but this time I still haven't received it.

  • BarbaraSusanCPA Barbara R (@BarbaraSusanCPA) reported

    @IBKR Too little too late. Your platform is really lousy. No one to speak with unless you don’t mind holding for 4 hours. Your platform is So bad that I’ve pulled out completely.

  • sarinb Sarin Bhaskaran (@sarinb) reported

    Was a big mistake to open an @IBKR account. Couldn't even get a basic positions transfer working with them. Customer support is terrible! Closing my account after a couple of months of desperate attempts to get my request completed!

  • plantmath1 Plant (@plantmath1) reported

    .@IBKR is down. Meme stocks taking a toll..

  • firebutworking bough (@firebutworking) reported

    is @IBKR down again?

  • ecompablo NBA silverback 🥷🏿 (@ecompablo) reported

    @IBKR is down? 😒

  • pablofmorales Pablo Morales (@pablofmorales) reported

    @IBKR made my life easier for investment but please don’t share user and password via email for integrations. Fix this ASAP!!! #security

  • S0MEB0DYSM0THER Somebody's Mother (@S0MEB0DYSM0THER) reported

    @sterndavidi @BillAckman @IBKR Yes but why should I have to change my broker for a stock I purchased on the NYSE so that I can now hold a stock on EU? I hope that makes sense. If I wanted to go with IB or TD I would have. I chose Hatch in NZ because of careful research and excellent service. ADR is the answer.

  • ClairCognizanc No name (@ClairCognizanc) reported

    Hey @cz_binance/@BinanceUS. You guys need to integrate more complex order options into your platform. I am officially requesting: -Relative/Pegged-to-Primary Order w/ a 0 offset. Give @IBKR a call for help, they offer over 100 types of orders and algos according their website.💰

  • panininino Nino Panini (@panininino) reported

    @IBKR Is there a problem with IBKR PRO app? It’s not loading at all. Thnx

  • dotdotcurrve Raymond (@dotdotcurrve) reported

    @IBKR Wtf? Are you seriously not letting us sell $CLOV?

  • LeighsPortfolio Leigh 🏦 (@LeighsPortfolio) reported

    It seems @IBKR is down 🧐🤨 - I can't log in and many other people are saying the same 🙃

  • Rrinabeatz F. (@Rrinabeatz) reported

    And @IBKR is down for the 3737272773737273737373737372891029373737373 time this year during RTH

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