Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:


Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:
Location Reports
Valladolid, Castilla y León 2
Seattle, WA 1
Chicago, IL 1
Quito, Provincia de Pichincha 1
Plaistow, NH 1
Galaţi, Judeţul Galaţi 1
La Bañeza, Castilla y León 1
London, England 1
Richmond, England 1
Al Madīnah al Munawwarah, Al Madīnah al Munawwarah 1
Sooke, BC 1
Brentwood, TN 1
Zagreb, Grad Zagreb 1
Guayaquil, Provincia del Guayas 1
Miami, FL 1
Melbourne, VIC 1
Panamá, Provincia de Panamá 1
New York City, NY 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:
  • Rajesh choudhary (@Rajesh28481) reported

    @IBKR want to open account in india ! Can you help me ??

  • Brian Schardt (@brianschardt) reported

    @IBKR Robinhood offers 4.5% this is such bad advertising.

  • Mr Boo-jangle (@MBCHERT) reported

    wanna put in a GTC order @IBKR but I am afraid to **** it up - anybody can help me with the settings? I know and understand the parameters - just don’t wanna make ANY mistakes

  • Hozy (@huzzy9) reported

    @IBKR i had DM you a question 3 days back on how to complete an account opening if you have changed ur phone number? What are the other ways to contact? If you don't have time now wondering would you give support after account opening #Brokers #customerexperience #support

  • Trader Boog (@traderboog) reported

    @DennisWRonan @IBKR I have contacted IBKR about this in the past and they told me to pound sand. It's terrible. I just don't have a choice of brokerage for this particular account.

  • Jeff Weeks, CFP® (@ATXAdvisor) reported

    For RIAs considering @IBKR, FYI... 1. Poor balance bt risk management & customer service, IMO. 2. They restrict withdrawals for 30 days on new accounts, even ACATS. 3. Overly restrictive limits on daily withdrawals unnecessarily inconvenience clients and RIAs. @ThomasPeterffy4

  • Nate Dog (@NateDogTradez) reported

    @IBKR Just to let y’all know, all this free interest is not free. They are giving you that because they are hurting and need your deposit. Smells of trouble be careful with any place giving you more then .01% interest. Bait set for newbies

  • Yazeed (@abcda14199465) reported

    @IBKR While trying to set up my trading account, I'm not receiving a verification code via SMS to continue my application. I contacted my carrier and there is no problem from their end. My phone number is Jordanian and account is Canadian

  • Greg (@Greg_IX) reported

    @IBKR Give us an Australian support team, and contact???...

  • Mama Ape is Holding💎 (@apemamaholding) reported

    Hey @IBKR could you answer a customers ??? ! Ignoring us won’t make the problem go away #mmtlp @FINRA

  • ً (@Xbt987) reported

    is this what everybody now calls 'chatGDP'? I used to simply call it @IBKR chat support

  • 🅰️LB🅰️ - Vix Term Premium Panic Hedgeoooor (@ALBACapMgmt) reported

    Dear @IBKR I've found another bug in your software which I'm sure you will ignore. In entering an offer order in the vix April/May calender spread at zero, its declined because "the price cannot be zero". Zero in this instance is in fact a price. YW

  • Juan Pablo JPC (@JuanPabloJPC1) reported

    Hi @IBKR I am a client who needs urgent help! It's extremely difficult to access to one person or representative. Can you contact me please!!

  • opd (@opd6799) reported

    @FreeloadFreddy @Fidelity @IBKR Td is saying you can exercise but its a 100% maintenance requirement. So if you have 100 puts at the 70 strike you need 700k cash in your account in order to exercise. Some nefarious is going on here. My guess is a mm is on the hook for billions and pressuring occ and brokers.

  • FuzzyPandaPA (@FuzzyPandaPA) reported

    @IBKR - marking $SVIB at $106 and then increasing the borrow rate while it's halted is fraud...fix your marks.

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