Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Quito, Provincia de Pichincha 3
Paris, Île-de-France 2
Singapore, Central Singapore Community Development Council 1
Melbourne, VIC 1
Santa Cruz de Tenerife, Canary Islands 1
Clifton, NJ 1
Saskatoon, SK 1
Berlin, Land Berlin 1
Lisbon, Distrito de Lisboa 1
Galaţi, Judeţul Galaţi 1
Dubai, Dubai 1
Guaratinguetá, SP 1
Vigo, Galicia 1
Macas, Provincia de Morona-Santiago 1
Mulhouse, ACAL 1
Loretto, ON 1
Guayaquil, Provincia del Guayas 1
Toronto, ON 1
Guadalajara, JAL 1
Verona, Veneto 1
Nanaimo, BC 1
Edmonton, AB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • SupportSQUID2 Support SQUID (@SupportSQUID2) reported

    "[Player 250] Damn, that thing has a freaking huge head." Follow & Support @SQUIDHolders! @squidgame #squidgame #Winner #Weverse @IBKR

  • 7LukeHallard Luke Hallard (@7LukeHallard) reported

    I upgrade to the new Google Pixel every other year. It's consistently a month+ before most of my banks support the fingerprint reader. Why can't they just get ahead of this stuff like any decent software company 😫 Looking at you in 2022: @HSBC_UK @IBKR @BancoSabadell

  • prasank1 prasank (@prasank1) reported

    @IBKR Hi I am a medical doctor in Thailand. I once was your client but did not use your service too long. Then I want to be back to be your client again. What can I do?

  • MikeyA36586646 Mikey_A (@MikeyA36586646) reported

    @IBKR Hi guys. I'm trying to open an account but it keeps sending me round in circles. When I try to click on my account type (individual investor) it keeps saying "you have one or more existing accounts in the account category...." and sends me back to the login prompt.

  • alexkoh Alex Koh (@alexkoh) reported

    @tomashworth7 @HLInvest I am going to move to @IBKR for my last ten years isa. The fees is eating up everything. They spend so much on the Hl fund campaign and not reducing fees for us customer.

  • ResignDonald Angie Sapik is a VILE RACIST (@ResignDonald) reported

    @IBKR I won't support hate.

  • SupportSQUID2 Support SQUID (@SupportSQUID2) reported

    "Right there." Follow & Support @SQUIDHolders! @squidgame #squidgame #Lucas #Metaverse @IBKR

  • 21stCenturyLite 21st Century Lighting Enterprises, LLC-HONOLULU HI (@21stCenturyLite) reported

    @IBKR ...but don't try to reach Interactive Brokers customer service. You can never reach them. It appears they claim to have customer service in name only.

  • J78224415 J (@J78224415) reported

    @IBKR hello my friend My name is Jessica, I'm a tire manufacturer from China. Huasheng Rubber Co., Ltd. was founded in 1995, specializing in the production of tires and launching a new brand ROADBOSS.Mainly engaged in racing tires and high-quality PCR and TBR tires

  • Bcoz000 because (@Bcoz000) reported

    @IBKR Actually most people know good English. The problem comes in writing it. For example some people write "good" instead of "good". They put the second "o" before the first "o". Which is absolutely wrong.

  • EmanuelAndino Em.Andino (@EmanuelAndino) reported

    @JMandersonBM @ProfitsTaken @IBKR I have watched them and I have made my decision on moving to IBKR, this week has been bad on TOS, since Monday it feels with lag and then the fills get worst. I was just waiting for a little bit more practice to withdraw and move to IBKR, but then need to wait until they clear

  • Tallow_beach . (@Tallow_beach) reported

    i have worked as a start-up and fix-up consultant to businesses in the one of the - if not *the* - most customer service intensive industries on earth for 20+ years. And I'm certain I would not be able to build a CX infrastructure as garbage and terrible as @IBKR if i tired

  • TH3GAM3150V3R Mark (@TH3GAM3150V3R) reported

    @IBKR worst company to work with there people drained over 3k from me and never helped me get what's is rightfully mine was supposed to be owed over 10k and the people who are supposed to be helping me haven't done **** all don't recommend using a bitcoin company like them

  • conaciousconse1 consciousconservative (@conaciousconse1) reported

    @IBKR I’ve never experienced customer aggressive service as yours.

  • nope_its_lily Lily (@nope_its_lily) reported

    The good news is after all the worst people in tech get laid off, they can simply go work for @IBKR and fit right in.

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