Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Olongapo, Central Luzon 1
Santiago, Región Metropolitana 1
Jakarta, Daerah Khusus Ibukota Jakarta 1
Naples, FL 1
Erandio, Euskal Autonomia Erkidegoa 1
Chicago, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • nedjutstark jutt (@nedjutstark) reported

    @IBKR pretty pretty impressed with their customer service except the app wonderful experience

  • Noschelo golfguy (@Noschelo) reported

    @neilazous @IBKR Always interesting have someone to cite factual data to help explain the general level of gloom and doom.

  • NonoLondres Nono London (@NonoLondres) reported

    @squawk_hawk @thinkorswim how much did you get? IB has same type of issues but they will never recognize the problem, and certainly not give a compensation! @IBKR

  • AaSurinrat Aa Aaman (@AaSurinrat) reported

    @IBKR I tried to deposit the fund from my bank many time but never succeeded. I put all accounts number rounding number were correct but still not work. I was trying to get help on the app but not help or phone number to contact.

  • crypticenzyme EA (@crypticenzyme) reported

    @IBKR Ur commision fee went up in Canada? Why r u hiding to customer that info? Option commision is ridiculous now. Long term investing using @wealthsimple now.

  • sayyes2jessFX Jessica Ramos (@sayyes2jessFX) reported

    I would love if a rep from @IBKR could content me. I’m trying to bring you hundreds of clients, yet having a difficult time with the platform. The person I’m on the phone with has been no help. Is there a way to schedule a product tour for stock options trading?

  • WilliamTylerFr1 William Tyler Freeman (@WilliamTylerFr1) reported

    @IBKR I/B has such an Absurd interface. Trying to like it. Not Happy about having to Run all across the Room every time i want to Place a single trade. Then, it Won't let you use the App-ANYWAY-Cause it says u r Already logged-in!! This tfa the WORST i've ever Encountered in 40 years..

  • LSKMSun James Sun (@LSKMSun) reported

    @IBKR fix your app issue

  • jenifer_nay GABRIEL (@jenifer_nay) reported

    @IBKR It's easier to beat a bad habit today than tomorrow!I would rather be a failure at something I love than a success at something I hate!!

  • ActuallyFinance BradFin (@ActuallyFinance) reported

    There are a lot of @IBKR annoyances, but I think the top one is that I can't easily check when I bought a stock. Seems like it should be an easy fix.

  • BMulder_74 Givyer Balzatug (@BMulder_74) reported

    @IBKR Congratulations! You have the most ridiculously overly complicated service I have ever tried using. It is absolutely mind boggling, the amount of hoops a person has to jump through to do literally anything.

  • sayyes2jessFX Jessica Ramos (@sayyes2jessFX) reported

    I’m looking to work with a good international broker for options. Any suggestions? I’m testing out @IBKR & it’s been a huge headache. I want to use them but this platform has so many pop ups to get into a trade etc. Help😭😭😭

  • izz_8227 Izzat (@izz_8227) reported

    @ActuallyFinance @IBKR omg THISSS i was trying to do this last week but failed so @IBKR fix this

  • metschudin Mark Tschudin (@metschudin) reported

    I didn't know how cr@p @IBKR customer service is, until I wasted futile hours this afternoon trying to resolve this, but no luck. Can anybody trade $NBRV? They did a 25 for 1 reverse split yesterday and IB haven't yet set this up, meaning I have no quotes and can't trade. 1/

  • EBookberg Prince Yuan - Dead Bankers Société 🐼 (@EBookberg) reported

    @fashionista1978 bout to take a bar and have some Oban. @IBKR can't seem to keep their POS network up...tired of listening to Jeevs remind me just how ****** they are. gn

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