Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

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Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• Ali ALDawood (@aldawood99) reported 2 minutes ago

  @IBKR I can’t find $CWGYF in my TWS. Cloud you support me ?

• Vijay Swami, Zinnov (@Vijay_Swami) reported 5 minutes ago

  @IBKR no help in helping me log in. Again tried your support center. I get a canned response from you but no action.

• Prasad (@cheerssmiling) reported 5 minutes ago

  @Piyush_reapit @IBKR No, I held on my call on speaker mode for 45 min and finally got the customer service representative.

• Eran Peer (@raen97) reported 6 minutes ago

  @IBKR straight up stole 2000 euros I transferred them during the sign up process. They have promised, but failed over the last month, to refund me this money, and I have now been on hold with their "customer support" for two hours. So that's another cost they won't refund...

• Harald Kling (@harald_kling) reported 9 minutes ago

  @IBKR what is going on with your customer support ? Hanging in line for hours and nobody picks up. Chat not working. Ticket gets ignored. Where can I adress my urgent issue ??

• M.S (@ka67003684) reported 14 minutes ago

  @IBKR Hello, I am a customer of your company, and unfortunately the mistakes of typing the password three times, how can i recover it

• AataMajhiSatkli (@AataMajhiSatkli) reported 15 minutes ago

  @IBKR do you even know that its past 5pm in India ? Your terminals were not working from 345 to 5pm IST.

• Nicolas Vanhove (@NicolasVanhove) reported 17 minutes ago

  @IBKR I can send you my proof of deposit but I haven’t any record of my ticket with your support team as they have not replied yet.

• Matt Hogan (@Hogey_37) reported 17 minutes ago

  @IBKR your signup platform is awful. Sort it out 👎

• Avinash (@Avinashkn) reported 18 minutes ago

  @IBKR Can someone please help me out :) I had a query regarding my account and no help from customer support :( I have been in the call for more than 2 hours and no one answers my call.

• Sumit Jain (@sumeetgjain) reported 22 minutes ago

  @IBKR Well, I was not able to execute orders yesterday when NSE was actually working .. And I tried to call ur support, for 54 min and not a single agent was free..

• ibis opes (@IbisOpes) reported 24 minutes ago

  @ibkr please fix ur broken platform

• AntiCarry (@carry_anti) reported 30 minutes ago

  @IBKR really poor customer service experience.

• Tesla Li_ion ⚡️🦁 (@tesla_lion) reported 31 minutes ago

  @alexkoh Argh this is why I use @IBKR they’ve only ever been down once in 5 years for me

• M.S (@ka67003684) reported 39 minutes ago

  @IBKR Hello, I am a customer of your company, and unfortunately the mistakes of typing the password three times, please ask how to recover it

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