Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Rukeria, Kiambu 1
Jerez de García Salinas, ZAC 1
West Kelowna, BC 1
Singapore, Central Singapore Community Development Council 1
North York, ON 1
London, England 1
Toronto, ON 1
North Salt Lake, UT 1
Central, Central and Western District 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • CoodDoBettr Could Do Better (@CoodDoBettr) reported

    @IBKR Could you find someone who understands what a “reference” is that those doing bank transfers enter to read my message which has ZERO to do with logging int the client portal. The FAQ is totally irrelevant to the issue I raised!

  • boxmax Katrinka (@boxmax) reported

    @IBKR She has my support and my husbands

  • Madi_Sudhan madhu (@Madi_Sudhan) reported

    @IBKR - very bad customer service experience. Your representative is not having patience enough to help me with my issues

  • Maha_A_96 M (@Maha_A_96) reported

    @IBKR Finally, a way to turn my terrible stock picks into something useful.

  • Payloadotexe cyberlegend (@Payloadotexe) reported

    @IBKR Ur the worst

  • FishPatagonia Mike Conyers (@FishPatagonia) reported

    @IBKR Is there a problem with the portal in the UK?

  • RaffalTrader RaffalTrader (@RaffalTrader) reported

    @IBKR this is horrible platform- not sure why they r being recommended, horrible cust service, no phone communication, platform is buggy even Paper trading ,- no one is doing anything about it- if they don't care - y we shud ?;-)) #daytrading #stocks #INTRADAY

  • Imoption_trader Captain Hemant (@Imoption_trader) reported

    @IBKR How I can change my phone number, my old number is not working to receive otp and login

  • PodContrarian Contrarian Investor Media (@PodContrarian) reported

    @Innov8challenge @IBKR think it was just a glitch with the "upgrade." Probably failed to do proper testing ahead of the build Happens. Often

  • DavidDelos4 David Delos (@DavidDelos4) reported

    @badagobalistica @IBKR Thanks. This may all be just an academic exercise if interest rates go down significantly.

  • electricfuture5 Electric Future (@electricfuture5) reported

    Started the transfer of shares from @nabtrade to @IBKR, surprised how painless it was. @grok was a hige help making the comparison in fee between both when selling.

  • Steven78725581 slu (@Steven78725581) reported

    When is @IBKR going to honor my trade? I tried placing a trade on your platform and it didn’t execute because a “glitch” on YOUR end. I’ve been trying to resolve this issue for a week now. The market is difficult enough but now retail investors have to worry if trades get executed or not?

  • Steven78725581 slu (@Steven78725581) reported

    @IBKR When is @IBKR going to honor my trade? I tried placing a trade on your platform and it didn’t execute because a “glitch” on YOUR end. I’ve been trying to resolve this issue for a week now. How are people suppose to trust a broker that does this?

  • rwarmewmew spilled emotions (@rwarmewmew) reported

    @IBKR Low fees? Finally, a reason to borrow against my bad decisions!

  • Innov8challenge Magic Formula Challenge (@Innov8challenge) reported

    @PodContrarian @IBKR I was googling to see if the app was down because I kept having blank screens.

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