Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
Erandio, Euskal Autonomia Erkidegoa 1
Chicago, IL 1
London, England 1
Stockton, MO 1
Fort Wayne, IN 1
Xirivella, Comunitat Valenciana 1
Sant Cugat del Vallès, Catalunya 1
Vilnius, Vilniaus apskritis 1
Burgos, Castilla y León 1
Neuilly-sur-Seine, Île-de-France 1
Zagreb, Grad Zagreb 1
Donostia / San Sebastián, Euskal Autonomia Erkidegoa 1
Langoat, Bretagne 1
Barcelona, Catalunya 1
Pasadena, CA 1
Seattle, WA 1
Pretoria, Gauteng 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • FranconianM franconian-man (@FranconianM) reported

    @IBKR is it normal to wait 14 days or more to get an answer to a ticket? Sent one on 2021/02/01 because one of my stocks got a restriction and I am not able to sell this one any more because of wrong affiliate issues. No answer yet. Stock is going down. Loosing money.

  • AndrewW92849076 Andrew William (@AndrewW92849076) reported

    @IBKR been trying to get ahold of customer service in regards to transferring a warrant and drs certificate from a tsx trust and an issuer that’s not directly on your list in self serve menu. Could I please get some assistance?

  • Michael47685296 Michael Hollywood (@Michael47685296) reported

    @IBKR I’m trying to open an account but it won’t let me past your first page. Was moving here from @RBC due to time delays and IT issues.... seems like same everywhere sadly

  • adtonev Anton Tonev (@adtonev) reported

    @IBKR YOUR SUPPORT IS AWFUL AND IMPOSSIBLE TO GET TO. MY ACCOUNT IS UNUSABLE BECAUSE AFTER WAITING FOR 1H ON THE PHONE YOUR SYSTEMS THROWS ME OUT

  • TalatiTapan Tapan K Talati (@TalatiTapan) reported

    @Ztrader12 @IBKR @TDAmeritrade Ohh no.. damn webull doesnt have that either. I will ask around and see what comes about. Good luck in your search.

  • adtonev Anton Tonev (@adtonev) reported

    @IBKR YOUR SUPPORT IS AWFUL AND IMPOSSIBLE TO GET TO. MY ACCOUNT IS UNUSABLE BECAUSE AFTER WAITING FOR 1H ON THE PHONE YOUR SYSTEMS THROWS ME OUT

  • FranconianM franconian-man (@FranconianM) reported

    @IBKR @IBKR is it normal to wait 14 days or more to get an answer to a ticket? Sent one on 2021/02/01 because one of my stocks got a restriction and I am not able to sell this one any more because of wrong affiliate issues. No answer yet. Stock is going down. Loosing money.

  • OutLand52060308 Out Lander (@OutLand52060308) reported

    @IBKR May you honor the users that pays your company and fix or even just replay them?

  • kamel_elgazi KlG (@kamel_elgazi) reported

    @IBKR we cannot reach your support team. What is going on?? We have no way to log into our account. And you support team is unreachable. Help!

  • armin_brack Armin Brack (@armin_brack) reported

    @IBKR No thanks for your (missing) service. Shame on you!

  • adtonev Anton Tonev (@adtonev) reported

    @IBKR @OptionsClearing YOUR SUPPORT IS AWFUL AND IMPOSSIBLE TO GET TO. MY ACCOUNT IS UNUSABLE BECAUSE AFTER WAITING FOR 1H ON THE PHONE YOUR SYSTEMS THROWS ME OUT

  • johnberchick Johnberchick (@johnberchick) reported from Seymour, Connecticut

    15 year @IBKR customer with 13 accounts. Just spent over an hour on hold only to finally get someone who couldn’t help me. Who got me over to banking, who also couldn’t help me. Said he needed to get to the pro desk and that’s the last I heard from him. Frustrating...

  • PaulPetershagen Paul Petershagen (@PaulPetershagen) reported

    @IBKR The historical data farm is broken since 2 hours, the IB Current System Status doesn't flag anything res. Can you please give us an update on this?

  • Kioko_GM Kioko Jnr 🇰🇪 (@Kioko_GM) reported

    @IBKR am having trouble funding my account kindly assist.

  • jerstac JFS (@jerstac) reported

    Try to switch to Interactive brokers @IBKR is the worst decision, I made a deposit, but I cannot operate financial markets because they have been verifying my address for 20 days 😡

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