Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Quito, Provincia de Pichincha | 3 |
Vigo, Galicia | 1 |
Macas, Provincia de Morona-Santiago | 1 |
Mulhouse, ACAL | 1 |
Loretto, ON | 1 |
Guayaquil, Provincia del Guayas | 1 |
Toronto, ON | 1 |
Guadalajara, JAL | 1 |
Verona, Veneto | 1 |
Nanaimo, BC | 1 |
Edmonton, AB | 1 |
Lyon, Auvergne-Rhône-Alpes | 1 |
Melbourne, VIC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Ex (@Ex09820144) reported
@IBKR Today in not working for day trade
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LucaSino (@luca_sino) reported
@SmokeyStock I’m holding $MMTLP on my @Trading212 I had a talk on live support, they assured me they are going to replicate @IBKR according to final form S-1 approved by SEC. #goinglong #mmat $mmat
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CandyLL (@CandyLL128) reported
@IBKR Lying down to make money!
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LesCanTrade (@LesCanTrade) reported
Hey @IBKR What's up with your service today? Taking the weekend off? Locked out of my account so instead of spending the weekend trying to configure your insanely convoluted #TWS, here I am in limbo until you roll into the office Monday AM after the premarket open. #notcool
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a (@5123feng) reported
@IBKR Assure is a Web3.0 multi-chain encryption aggregation service platform @Assure_pro
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Rayner Teo (@Rayner_Teo) reported
[50 DAYS] Hey Interactive brokers @IBKR, I can't access my client portal. Tried changing browser, VPN, clearing cache, mobile, etc. Nothing works. I've raised this issue 50 days ago via email and phone call. But still no updates. Help?
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FlowAnalyst (@FlowAnalyst) reported
@IBKR Hi, do you provide Advances/Declines index similar to TRIN-NYSE? Seems customer service isn't sure based on online threads.
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@ashappdev (@ashappdev) reported
@levelsio @onveston @IBKR This can only be judged over a 10 year period TBH. But indexes beat most. CAGR of Tesla has been 50% since inception. But for many periods (3-4 years) you would be down 50%, not up 12,900% I’d argue accumulated tech indexes are the best. But we don’t have enough data yet.
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Mr. Jovis (@Jovissp) reported
@IBKR Please How do I make an email to the support to recover access to my account? Try to send a message 2 days ago by this channel, but this error always appears
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サウザンドアイランド (@wangt9224) reported
@IBKR We are looking for long term part time staff, a long term stable side hustle. ☆ Free online working hours and sites ☆ Payday billing ☆ 60 USDT - 1200 USDT per month ☆ Tax-free work If you want to join this job please add reception customer service contact telegram ID:@pso627
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R2Rabbit (@r2_rabbit) reported
Anyone else’s @IBKR not working?
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Jackartistry (@JackArtistry) reported
@IBKR guys, your margin calculation is off due to alphabet $GOOGL stock split. URGENT and fix before any markets open on Sunday night / Monday US time.
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Mid Tenn Trader (@midtenntrader_) reported
@Rayner_Teo @IBKR Mine is up. What does it say when you attempt to login?
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Walrus Farts (@WalrusFarts69) reported
@IBKR "Due to corporate action" - wtf does that even mean!?
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Vijay Desai (@vvd2101) reported
@EmmetPeppers @IBKR @invest_answers made a good point, that cost to service debt is ~5.2% of GDP (assuming a 4% benchmark rate), which will be impossible when we grow slower than that. We could also use future GDP growth expectations to compute cap on interest rate.