Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Quito, Provincia de Pichincha | 3 |
| Guaratinguetá, SP | 1 |
| Vigo, Galicia | 1 |
| Macas, Provincia de Morona-Santiago | 1 |
| Mulhouse, ACAL | 1 |
| Loretto, ON | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Toronto, ON | 1 |
| Guadalajara, JAL | 1 |
| Verona, Veneto | 1 |
| Nanaimo, BC | 1 |
| Edmonton, AB | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Melbourne, VIC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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فلسفة
(@Tmimiwafi) reported
@IBKR i am facing issue and no one fix it or at least answer me.. I cant recived the security code to access to my account. 1 week no trade
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Frank and Beans
(@Frankan54902403) reported
@IBKR I am a client with a key services account and am not able to get TWS to connect. I called and got put on eternal hold even though I was told this was a phone number with better support. Disappointed.
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Jack Tinker
(@JackTinker1) reported
@IBKR I don’t know who ‘chooser broker’ is but your platform is terrible for day trading IMO. Very hard to navigate and overpriced commissions for low priced stocks because you charge per share
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Galbus
(@Galbus96) reported
@IBKR another day and I still cant sign in. You are screwd up.
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ابو عزام
(@Ibrahim14487193) reported
@IBKR I have an account with you the number is (U2939991) for 4 days couldn't get security number could by note nor by telephone the phone keep asking to push number 9 and I did but the answering machin keep asking againe please see the problem iam losing money
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Mustafa Dumyatti
(@MustafaDumyatti) reported
@midodid82705498 @M1O2M1O2M1O2 @IBKR 45mins on the line no answer so far. Same issue since Friday... Still can't receive security code...
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Mustafa Dumyatti
(@MustafaDumyatti) reported
@midodid82705498 @M1O2M1O2M1O2 @IBKR 45mins on the line no answer so far. Same issue since Friday... Still can't receive the security code...
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Adithya
(@AdithyaR_89) reported
@greatstockpicks @etrade Beware of @IBKR customer service as well, they don't support their customers well
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Наталья Паршина
(@smartalek180) reported
@jcalebjohnson @IBKR Srsly, they rly shld wait til just after the upcoming crash...
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Joe Mara
(@JoeMara18) reported
Despite wining $10K in the @IBKR virtual sports betting competition, I can't claim my prize or open a brokerage account even after 2 months of phone tag with technical support due to a software bug in your application process...Had fun but sad ending
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mosos
(@NewMosos) reported
@IBKR I can't login to my IBKR account! I don't recieve the security code SMS
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martinmarinac15
(@martinmarinac19) reported
@IBKR You are the absolute worst broker. Cancelled every single transaction(close position) today and still my buying power remained low. Guess who is missing out on friday fun?
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TheBigBadHulk2
(@thebighulk2) reported
@IBKR And you found no better solution than to suddenly force all your EU customers to accept a downgrade in account protection from 500k to a ridiculous 20k?
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Wes Gray 🇺🇸🗽🤙
(@alphaarchitect) reported
@aaronbrask @EricBalchunas @IBKR Read the chairman's letters over the years to the sec on how to fix transparency in the brokerage biz. Easy to solve. But nobody wants to solve because they're all in on the take.
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Anthony Veigel
(@ShakopeeTony) reported
@IBKR nice way to lose a future customer by not covering a transfer fee. What a stupid policy. Yeah, I would like to transfer over $500 million but I want you to cover the transfer fee. Sorry sir, it's policy we don't cover transfer fees, please take your $500 million elsewhere.
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