Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
North York, ON | 1 |
London, England | 1 |
Toronto, ON | 1 |
North Salt Lake, UT | 1 |
Central, Central and Western District | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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joe (@Yogithebearish) reported
@IBKR Why does your software suck so bad? It is very unreliable. It is so frustrating. Worst brokerage around. I would complain to your customer support but they are impossible to get a hold of.
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waiting for U (@DroidHustlerOG) reported
@IBKR can you fix it so that the trades tab works again, I use it to reopen contracts I've sold quickly but the past week or hasn't worked or very brief when it decides to. I'll have to switch brokers if this is not resolved
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Sir Ambrabat (@sir_traderx) reported
@IBKR I still remember my account username and password, but the problem is the 2 authentications that prevent me from operating my account.
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Sir Ambrabat (@sir_traderx) reported
@IBKR I have tried but it doesn't help. Please help me to fix it, currently I can only open my account with "read only" condition. Please check your DM, for my account details.
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Theo (@Theo_OOTRR) reported
@HumbleDividends @IBKR Damn after all this time and all these tickets the dividend finally showed up and I still have no explanation from customer service.
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Theo (@Theo_OOTRR) reported
Well the bad luck with brokers continues. This time @IBKR doesnt pay me my due dividend. 24h have passed, multiple tickets later and no answer. @IBKR is this standard practice with your customer service?
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Sir Ambrabat (@sir_traderx) reported
Dear Interactive Brokers Support @IBKR I am currently unable to log in to my Interactive Brokers account due to an issue with the Two-Factor Authentication (2FA) process.
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B (@Bdourn7) reported
@IBKR Please solve my problem with private messages. Bad customer service.
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Erasto Maradey (@MaradeyErasto) reported
@VolumeLeaders @Tech_Investor20 @IBKR Selling for 55-70$ and buying back at around 33-35 doesn’t seem to be a bad trade
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B (@Bdourn7) reported
@IBKR Please reply to me quickly in private messages. I have a problem opening my account and I want a solution immediately.
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JA&B (@belikejustin) reported
@Tech_Investor20 @IBKR we are still missing another double digit down in the coming month. high 30s coming.
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Brian (@Brian_S1_1986) reported
@Tech_Investor20 @IBKR If true, and more buyers, then why is the price down? Something doesn’t add up
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Xi Jinping (parody) (@Amed894515) reported
@TwNg198 @Tech_Investor20 @IBKR Hims bought moore There is no problem.
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Gregor Ivanovic (@GregorIvan52055) reported
@Tech_Investor20 @IBKR Once all the fear has been priced in, and this is about bad as it’s gets, HIMS has a massive runaway upwards for shorts to finally capitulate and get squeezed. It might take months.
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Jacob White (@ihumansanity) reported
@MalolanC @IBKR Raising maintenance 660% without warning seems extreme and deliberately timed to screw people directly around the dividend and the end of the most important quarter in the history of MSTR. Not a great business model to try and make money off of wrecking your customers.