Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 2 |
| London, England | 1 |
| Stockton, MO | 1 |
| Fort Wayne, IN | 1 |
| Xirivella, Comunitat Valenciana | 1 |
| Sant Cugat del Vallès, Catalunya | 1 |
| Vilnius, Vilniaus apskritis | 1 |
| Burgos, Castilla y León | 1 |
| Neuilly-sur-Seine, Île-de-France | 1 |
| Zagreb, Grad Zagreb | 1 |
| Donostia / San Sebastián, Euskal Autonomia Erkidegoa | 1 |
| Langoat, Bretagne | 1 |
| Barcelona, Catalunya | 1 |
| Pasadena, CA | 1 |
| Seattle, WA | 1 |
| Pretoria, Gauteng | 1 |
| Eastover, SC | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Nuevo Laredo, TAM | 1 |
| Chamartín, Comunidad de Madrid | 1 |
| Barbate, Andalucía | 1 |
| Christchurch, Canterbury | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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James Smith
(@CyberOptimusJ) reported
@TeslaBoomerMama @IBKR What the heck… are they using our shares as collateral? Never thought there would be a problem with interactive brokers
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BuySideNews
(@Buy_Side_News) reported
@IBKR so annoying that I have to deal with bots to get so-called customer service. Is there a human out there that can tell me why I can’t buy stocks after I sold others?
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Tyler J. Ares
(@TylerJordanAres) reported
@TeslaBoomerMama @IBKR I run an RIA on IBKR and have not had this issue at all on any sub account they use proxy push
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Jeffrey
(@jxcx1990) reported
@IBKR why is the app so slow? What’s going on!
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florian meier
(@4211i) reported
@TeslaBoomerMama @IBKR i had zero problems with them so far.
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Tesla News NZ
(@TeslaNewsNZ) reported
@TeslaBoomerMama @IBKR IBKR is the worst.
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Jam
(@Jam_invest) reported
@david_katunaric Don’t forget all the warnings wen you actually want to put in a trade. Several brokers act more like kindergarten teachers or police officers than customer oriented businesses. Unbearable customer service @IBKR
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Cyndi Bedingfield
(@Tampbaylover) reported
@IBKR That's terrible I'm so sorry are you certain??!!! You should probably give it more time Elon! Besides if you're true to form you'll track her godown in a couple of months get her pregnant again
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beez128
(@beez128) reported
@TeslaBoomerMama @IBKR It's not uncommon in all brokerage firms sadly and is part of how they fund business and offer reduced commissions. Even if you have a cash account or aren't enrolled in the stock yield program the firm can lend out shares from their pool of $TSLA holdings. Ordinarily this has little impact on the customer, dividend paying stocks will stay pay you the equivalent dividend amount etc, but if the broker doesn't have all of the stock registered at the DTC with their street address on the cutoff date then all clients will take a percentage share hit on their voting rights.
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Jam
(@Jam_invest) reported
Which broker is most annoying / patronizing? @IBKR Just allow your customers to buy divvie-paying HK stocks, IB. Your customers keep on reaching out to me to complain about you.
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harith
(@permanentsigh) reported
@IBKR Hello, you need to fix your email. I have gotten multiple "Reminder to Think Before You Click!" emails. Look, I'm not dumb, I don't fall for phishing, there is no reason to constantly email this. I got one on Aug 31, then Sep 7, then Sep 14, then Sep 21, now today. Stop.
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Playing Bass and Taking Names 🇨🇦❤️🇺🇦
(@ppiluk) reported
@IBKR This demonstrates a monumentally simplistic view on forecasting of any type. It is so bad that I question your product.
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Stop poaching elephants
(@Rino868) reported
@IBKR downloaded the app so I gave my email address. Didn't actually create an acct, uninstalled the app & now am getting daily emails, To unsubscribe you have to login - I DONT have & acct to login STOP EMAILING me So fucin annoying
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Stop poaching elephants
(@Rino868) reported
@IBKR @JoseTorresEcon NEVER download the app I did & gave my email address Decided to uninstall the app & now Im bombarded with emails & the only way to unsubscribe is to login I DONT HAVE AN ACCT so I can't login Such a pain in the *** & I own there stock
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Da Pah Kwan Yin San
(@kwan_yin_san) reported
@TeslaBoomerMama @IBKR If I see all this trouble with brokers, then I'm happily surprised that the voting process went smoothly with eToro. I'm in the Netherlands and specifically stayed away from banks or DeGiro because I'd heard of this during my pre-investing research. eToro sent me the email as planned on the first day voting was possible and it took less than a minute to vote. I realize there are other issues concerning eToro but to be honest for investors in Europe like myself they have proven quite stable and secure.
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